2024 Public Service Employee Survey Results by Theme for Treasury Board of Canada Secretariat by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

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Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 36 0 13 4 0 0 83 17 25
2024 Intelligence analysts 17 37 46 0 0 0 0 54 0 10
2024 Federal regulators 39 40 18 0 3 0 0 79 3 30
2024 Compliance, inspection and enforcement 43 38 11 0 7 0 0 82 7 15
2024 Communications or public affairs 32 39 17 9 4 0 0 70 13 70
2024 Access to information and privacy 30 27 18 7 18 0 0 57 25 25
2024 Security 59 36 5 0 0 0 0 95 0 20
2024 Administration and operations 29 38 15 9 9 0 0 67 18 170
2024 Human resources 38 34 9 11 8 0 0 72 19 265
2024 Financial management 32 45 11 7 5 0 0 78 11 160
2024 Procurement 33 37 0 16 14 0 0 71 29 25
2024 Information management 52 23 9 14 3 0 0 75 16 30
2024 Information technology 24 43 7 12 13 0 0 68 25 120
2024 Internal audit 17 35 21 18 9 0 0 52 27 30
2024 Evaluation 40 34 5 11 10 0 0 74 21 20
2024 Data sciences 43 35 5 11 6 0 0 78 17 35
2024 Policy 37 41 11 6 5 0 0 78 11 330
2024 Project management 22 38 12 16 12 0 0 60 28 35
2024 Other services to the public 48 40 13 0 0 0 0 87 0 10
2024 None of the above 34 37 10 8 10 0 2 72 18 80
2022 Client contact centre 31 26 4 27 12 0 0 57 39 20
2022 Federal regulators 61 32 7 0 0 0 0 93 0 25
2022 Communications or public affairs 45 42 6 5 1 0 1 87 7 85
2022 Access to information and privacy 41 39 10 8 2 0 0 80 10 35
2022 Security 33 52 16 0 0 0 0 84 0 20
2022 Legal services 51 38 0 0 11 0 0 89 11 15
2022 Administration and operations 50 32 10 7 1 0 0 82 8 175
2022 Human resources 36 38 12 10 4 0 0 74 14 305
2022 Financial management 35 43 12 6 4 0 0 78 10 160
2022 Procurement 42 36 0 19 4 0 0 78 22 25
2022 Real property 41 49 0 10 0 0 0 90 10 20
2022 Information management 47 31 6 13 3 0 0 78 16 30
2022 Information technology 45 32 12 8 3 0 0 77 11 165
2022 Internal audit 34 34 21 11 0 0 0 68 11 45
2022 Evaluation 34 24 18 23 0 0 0 58 23 20
2022 Data sciences 29 28 13 18 10 3 0 58 29 35
2022 Policy 43 37 10 7 4 0 0 80 10 330
2022 Project management 29 42 19 6 4 0 0 71 10 75
2022 Other services to the public 41 41 13 5 0 0 0 82 5 15
2022 None of the above 43 37 11 8 0 0 0 81 8 105
2020 Client contact centre 40 35 12 6 3 3 0 78 9 30
2020 Federal regulators 25 50 12 8 4 0 0 75 13 25
2020 Communications or public affairs 41 43 4 8 3 0 0 84 11 105
2020 Access to information and privacy 46 35 9 6 3 0 0 82 10 30
2020 Security 19 47 5 29 0 0 0 66 29 20
2020 Legal services 42 41 16 0 0 0 0 84 0 15
2020 Administration and operations 46 31 13 5 5 0 0 77 10 195
2020 Human resources 42 37 9 10 2 0 0 79 13 270
2020 Financial management 45 38 11 5 2 0 0 82 7 195
2020 Procurement 64 36 0 0 0 0 0 100 0 25
2020 Real property 59 26 16 0 0 0 0 84 0 20
2020 Information management 49 32 15 3 0 0 0 81 3 25
2020 Information technology 48 32 9 9 3 0 0 80 12 175
2020 Internal audit 52 36 2 5 5 0 0 88 10 40
2020 Evaluation 54 23 9 5 9 0 0 77 14 20
2020 Data sciences 31 31 17 12 8 0 0 63 21 35
2020 Policy 39 40 10 7 3 0 0 80 10 385
2020 Project management 29 51 7 8 5 0 0 80 13 60
2020 Other services to the public 57 18 6 5 13 0 0 75 18 15
2020 None of the above 32 41 10 14 3 0 0 74 16 115
2019 Client contact centre 48 30 4 13 4 0 0 78 17 25
2019 Federal regulators 53 35 4 4 4 0 0 88 8 25
2019 Communications or public affairs 46 38 7 7 1 0 0 84 8 95
2019 Access to information and privacy 53 33 14 0 0 0 0 86 0 25
2019 Security 48 42 7 0 0 0 3 93 0 30
2019 Legal services 48 20 32 0 0 0 0 68 0 20
2019 Administration and operations 50 31 6 10 4 0 0 81 14 190
2019 Human resources 39 38 8 10 6 0 0 76 15 280
2019 Financial management 33 45 15 4 4 0 0 77 8 165
2019 Procurement 42 42 8 4 4 0 0 85 8 25
2019 Real property 59 33 4 0 4 0 0 92 4 25
2019 Information management 25 52 4 12 8 0 0 77 20 25
2019 Information technology 49 34 4 10 4 0 0 83 13 170
2019 Internal audit 42 37 13 6 2 0 0 79 8 50
2019 Evaluation 66 17 6 12 0 0 0 82 12 15
2019 Data sciences 38 39 10 3 10 0 0 77 12 40
2019 Policy 43 41 9 6 0 0 0 84 7 350
2019 Project management 38 40 7 13 2 0 0 78 15 55
2019 Other services to the public 37 55 4 0 4 0 0 91 4 20
2019 None of the above 47 32 12 5 5 0 0 79 9 105

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 30 7 5 8 0 0 79 13 25
2024 Intelligence analysts 43 18 40 0 0 0 0 60 0 10
2024 Federal regulators 40 30 23 0 7 0 0 70 7 30
2024 Compliance, inspection and enforcement 45 30 11 15 0 0 0 74 15 15
2024 Communications or public affairs 41 40 7 7 4 0 0 81 12 70
2024 Access to information and privacy 30 45 4 15 7 0 0 75 22 25
2024 Security 66 19 0 5 10 0 0 85 15 20
2024 Administration and operations 40 34 10 7 10 0 0 73 17 170
2024 Human resources 38 31 9 13 9 0 0 69 22 265
2024 Financial management 31 45 11 5 9 0 0 75 14 165
2024 Procurement 29 38 8 12 14 0 0 67 25 25
2024 Information management 41 43 0 9 7 0 0 84 16 30
2024 Information technology 21 40 12 18 9 0 0 61 27 120
2024 Internal audit 36 34 10 11 9 0 0 70 20 30
2024 Evaluation 32 38 10 5 15 0 0 70 20 20
2024 Data sciences 40 41 3 9 7 0 0 82 16 35
2024 Policy 40 38 9 7 6 0 0 78 13 330
2024 Project management 36 26 12 14 12 0 0 62 27 35
2024 Other services to the public 20 56 23 0 0 0 0 77 0 10
2024 None of the above 36 21 16 17 8 0 2 58 26 80
2022 Client contact centre 37 26 22 10 5 0 0 63 16 20
2022 Federal regulators 78 14 0 4 0 0 4 96 4 25
2022 Communications or public affairs 44 35 7 7 5 1 0 80 12 90
2022 Access to information and privacy 41 39 0 18 2 0 0 80 20 35
2022 Security 60 35 5 0 0 0 0 95 0 20
2022 Legal services 53 19 17 0 11 0 0 72 11 15
2022 Administration and operations 50 35 9 5 1 0 0 86 6 175
2022 Human resources 44 29 8 11 8 0 0 73 19 305
2022 Financial management 35 42 15 6 2 0 0 77 8 160
2022 Procurement 49 29 0 11 12 0 0 78 22 25
2022 Real property 65 30 0 5 0 0 0 95 5 20
2022 Information management 48 20 19 10 3 0 0 69 13 30
2022 Information technology 43 34 13 5 6 0 0 76 11 165
2022 Internal audit 47 34 11 6 2 0 0 81 8 45
2022 Evaluation 42 30 15 6 7 0 0 72 13 20
2022 Data sciences 40 30 13 11 5 0 0 70 16 40
2022 Policy 47 35 7 6 5 0 0 82 10 325
2022 Project management 35 44 5 7 10 0 0 78 16 75
2022 Other services to the public 57 33 0 10 0 0 0 90 10 15
2022 None of the above 46 34 11 6 3 0 0 80 9 105
2020 Client contact centre 42 33 16 3 6 0 0 75 9 30
2020 Federal regulators 47 33 4 12 4 0 0 80 16 25
2020 Communications or public affairs 51 33 3 10 4 0 0 84 13 100
2020 Access to information and privacy 54 40 3 3 0 0 0 94 3 30
2020 Security 39 38 14 5 5 0 0 77 10 20
2020 Legal services 29 57 6 8 0 0 0 86 8 15
2020 Administration and operations 46 33 10 5 6 0 0 80 10 190
2020 Human resources 39 34 12 10 5 0 0 74 15 270
2020 Financial management 46 33 10 7 4 1 0 79 11 190
2020 Procurement 60 28 8 0 4 0 0 87 4 25
2020 Real property 69 31 0 0 0 0 0 100 0 20
2020 Information management 43 35 11 7 3 0 0 78 11 25
2020 Information technology 45 32 10 8 5 0 0 78 13 170
2020 Internal audit 60 28 3 2 7 0 0 88 9 45
2020 Evaluation 40 24 14 9 14 0 0 64 23 20
2020 Data sciences 43 29 9 16 3 0 0 72 19 35
2020 Policy 41 36 10 8 5 0 0 77 13 380
2020 Project management 35 36 18 5 5 0 0 71 10 60
2020 Other services to the public 47 35 0 5 13 0 0 82 18 15
2020 None of the above 36 36 13 13 3 0 0 72 15 115
2019 Client contact centre 34 35 22 4 4 0 0 70 9 25
2019 Federal regulators 49 36 8 8 0 0 0 84 8 25
2019 Communications or public affairs 49 32 10 7 2 0 0 80 9 100
2019 Access to information and privacy 48 37 7 4 4 0 0 85 8 25
2019 Security 50 37 7 3 0 0 3 90 3 30
2019 Legal services 42 48 4 5 0 0 0 90 5 20
2019 Administration and operations 50 31 8 6 5 0 0 81 11 190
2019 Human resources 39 33 8 11 9 0 0 72 20 280
2019 Financial management 35 43 12 7 3 0 0 78 10 165
2019 Procurement 39 38 8 8 8 0 0 77 15 25
2019 Real property 63 30 0 4 4 0 0 92 8 25
2019 Information management 41 28 20 4 8 0 0 68 12 25
2019 Information technology 47 26 11 10 6 0 0 73 16 170
2019 Internal audit 56 23 4 17 0 0 0 79 17 50
2019 Evaluation 40 38 6 17 0 0 0 78 17 20
2019 Data sciences 29 40 11 13 8 0 0 68 21 40
2019 Policy 44 33 9 9 3 0 0 78 13 350
2019 Project management 30 50 7 6 7 0 0 80 13 55
2019 Other services to the public 56 26 13 0 4 0 0 82 4 20
2019 None of the above 44 34 9 7 6 0 0 79 13 105

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 29 8 9 0 0 0 83 9 25
2024 Intelligence analysts 26 58 8 8 0 0 0 84 8 10
2024 Federal regulators 64 10 26 0 0 0 0 74 0 25
2024 Compliance, inspection and enforcement 50 25 11 15 0 0 0 74 15 15
2024 Communications or public affairs 45 34 16 3 3 0 0 79 5 70
2024 Access to information and privacy 28 43 17 12 0 0 0 71 12 25
2024 Security 63 22 10 0 4 0 0 85 4 20
2024 Administration and operations 47 30 12 8 3 0 0 77 11 170
2024 Human resources 54 25 11 8 3 0 0 79 10 265
2024 Financial management 45 40 9 5 1 0 0 85 6 160
2024 Procurement 43 41 8 4 4 0 0 84 8 25
2024 Information management 54 35 4 7 0 0 0 89 7 30
2024 Information technology 42 40 7 3 9 0 0 81 12 120
2024 Internal audit 34 39 20 7 0 0 0 73 7 30
2024 Evaluation 47 38 10 5 0 0 0 85 5 20
2024 Data sciences 51 35 5 3 6 0 0 86 9 35
2024 Policy 48 33 12 4 3 0 0 81 7 330
2024 Project management 34 43 6 8 9 0 0 77 17 35
2024 Other services to the public 54 33 13 0 0 0 0 87 0 10
2024 None of the above 48 30 12 5 5 0 0 78 10 80
2022 Client contact centre 45 13 11 22 5 0 5 61 28 20
2022 Federal regulators 83 14 3 0 0 0 0 97 0 25
2022 Communications or public affairs 46 45 7 1 1 1 0 91 2 85
2022 Access to information and privacy 49 39 7 5 0 0 0 88 5 35
2022 Security 50 45 5 0 0 0 0 95 0 20
2022 Legal services 64 25 11 0 0 0 0 89 0 15
2022 Administration and operations 56 33 9 2 1 0 0 89 2 175
2022 Human resources 52 33 9 5 1 0 0 85 6 305
2022 Financial management 48 39 10 3 1 0 0 87 4 160
2022 Procurement 60 25 4 11 0 0 0 85 11 25
2022 Real property 60 34 5 0 0 0 0 95 0 20
2022 Information management 44 39 17 0 0 0 0 83 0 30
2022 Information technology 55 30 11 1 3 0 0 85 4 165
2022 Internal audit 46 40 8 6 0 0 0 86 6 45
2022 Evaluation 54 20 9 18 0 0 0 73 18 20
2022 Data sciences 40 28 20 10 2 0 0 68 12 40
2022 Policy 52 29 13 5 2 0 0 81 7 325
2022 Project management 34 49 8 3 4 0 1 85 7 75
2022 Other services to the public 59 35 0 5 0 0 0 95 5 15
2022 None of the above 57 29 10 4 0 0 0 86 4 105
2020 Client contact centre 64 20 6 3 6 0 0 84 9 30
2020 Federal regulators 47 36 8 4 4 0 0 83 8 25
2020 Communications or public affairs 54 35 9 1 1 0 0 89 2 100
2020 Access to information and privacy 57 37 6 0 0 0 0 94 0 30
2020 Security 39 42 19 0 0 0 0 81 0 20
2020 Legal services 77 23 0 0 0 0 0 100 0 15
2020 Administration and operations 54 31 12 2 2 0 0 84 4 195
2020 Human resources 51 34 10 4 1 0 0 85 5 270
2020 Financial management 58 32 5 5 1 0 0 90 5 190
2020 Procurement 83 12 4 0 0 0 0 96 0 25
2020 Real property 72 22 6 0 0 0 0 94 0 20
2020 Information management 60 25 12 0 3 0 0 85 3 25
2020 Information technology 57 28 9 5 2 0 0 85 6 170
2020 Internal audit 57 36 2 2 2 0 0 93 5 40
2020 Evaluation 58 23 9 5 5 0 0 82 9 20
2020 Data sciences 53 26 9 12 0 0 0 79 12 35
2020 Policy 51 34 10 4 1 0 0 85 5 380
2020 Project management 46 38 10 7 0 0 0 83 7 60
2020 Other services to the public 65 25 5 0 5 0 0 89 5 15
2020 None of the above 51 34 12 2 0 0 0 85 2 115
2019 Client contact centre 57 35 4 0 4 0 0 91 4 25
2019 Federal regulators 50 46 4 0 0 0 0 96 0 25
2019 Communications or public affairs 50 33 13 3 1 0 0 83 4 95
2019 Access to information and privacy 55 42 4 0 0 0 0 96 0 25
2019 Security 62 29 6 0 0 0 3 94 0 30
2019 Legal services 56 28 16 0 0 0 0 84 0 20
2019 Administration and operations 54 31 11 2 2 0 0 85 4 190
2019 Human resources 50 31 12 5 3 0 0 81 8 275
2019 Financial management 46 43 7 4 1 0 0 88 4 165
2019 Procurement 60 32 0 0 8 0 0 92 8 25
2019 Real property 67 29 4 0 0 0 0 96 0 25
2019 Information management 53 39 0 4 4 0 0 92 8 25
2019 Information technology 57 31 4 5 2 0 0 88 8 170
2019 Internal audit 56 31 9 4 0 0 0 87 4 50
2019 Evaluation 45 38 11 6 0 0 0 83 6 20
2019 Data sciences 44 35 13 3 5 0 0 79 8 40
2019 Policy 54 34 10 2 0 0 0 88 2 350
2019 Project management 51 33 9 7 0 0 0 84 7 55
2019 Other services to the public 64 36 0 0 0 0 0 100 0 20
2019 None of the above 63 28 6 3 1 0 0 90 4 105

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 23 4 9 4 0 0 83 13 25
2024 Intelligence analysts 25 46 10 19 0 0 0 72 19 10
2024 Federal regulators 45 30 22 3 0 0 0 75 3 30
2024 Compliance, inspection and enforcement 54 24 8 7 7 0 0 78 15 15
2024 Communications or public affairs 41 41 13 3 3 0 0 82 6 70
2024 Access to information and privacy 26 39 11 15 9 0 0 64 24 25
2024 Security 53 32 0 15 0 0 0 85 15 20
2024 Administration and operations 42 33 14 7 5 0 0 74 12 170
2024 Human resources 39 35 11 12 3 0 0 75 15 265
2024 Financial management 36 47 9 7 2 0 0 82 9 165
2024 Procurement 24 46 20 9 0 0 0 71 9 25
2024 Information management 46 34 3 14 3 0 0 80 16 30
2024 Information technology 31 36 13 8 12 0 0 67 20 120
2024 Internal audit 17 39 39 6 0 0 0 56 6 30
2024 Evaluation 37 25 16 16 5 0 0 63 21 20
2024 Data sciences 44 42 2 7 5 0 0 86 12 35
2024 Policy 42 37 12 6 3 1 0 79 9 330
2024 Project management 29 47 8 5 11 0 0 76 16 35
2024 Other services to the public 51 49 0 0 0 0 0 100 0 10
2024 None of the above 41 29 12 10 7 0 2 70 17 80
2022 Client contact centre 40 17 15 13 16 0 0 56 28 20
2022 Federal regulators 72 21 7 0 0 0 0 93 0 25
2022 Communications or public affairs 48 36 8 3 2 2 0 86 5 90
2022 Access to information and privacy 48 36 10 3 2 0 0 84 5 35
2022 Security 45 50 0 5 0 0 0 95 5 20
2022 Legal services 53 31 5 0 11 0 0 84 11 15
2022 Administration and operations 55 29 9 7 1 0 0 83 8 175
2022 Human resources 41 36 11 8 3 0 0 77 12 305
2022 Financial management 37 43 12 7 1 0 0 80 7 160
2022 Procurement 63 22 0 4 11 0 0 85 15 25
2022 Real property 70 19 0 10 0 0 0 90 10 20
2022 Information management 53 20 20 3 3 0 0 74 6 30
2022 Information technology 49 34 9 5 3 1 0 84 8 165
2022 Internal audit 41 41 8 11 0 0 0 82 11 45
2022 Evaluation 47 27 15 11 0 0 0 74 11 20
2022 Data sciences 39 30 23 2 7 0 0 68 9 40
2022 Policy 45 37 11 4 2 0 0 82 7 325
2022 Project management 29 45 16 6 4 0 0 75 10 75
2022 Other services to the public 66 23 5 5 0 0 0 90 5 15
2022 None of the above 46 37 10 7 0 0 0 83 7 105
2020 Client contact centre 59 29 0 9 3 0 0 88 12 30
2020 Federal regulators 39 36 16 8 0 0 0 75 8 25
2020 Communications or public affairs 47 43 7 3 0 0 0 90 3 105
2020 Access to information and privacy 54 40 6 0 0 0 0 94 0 30
2020 Security 34 38 14 9 5 0 0 72 14 20
2020 Legal services 42 41 16 0 0 0 0 84 0 15
2020 Administration and operations 46 34 11 5 3 0 1 81 8 195
2020 Human resources 45 36 11 6 1 0 0 81 7 270
2020 Financial management 50 36 8 4 1 0 0 86 5 190
2020 Procurement 80 20 0 0 0 0 0 100 0 25
2020 Real property 74 21 5 0 0 0 0 95 0 20
2020 Information management 53 32 8 3 4 0 0 85 7 25
2020 Information technology 50 32 10 5 3 0 0 82 8 170
2020 Internal audit 53 35 5 5 2 0 0 88 7 45
2020 Evaluation 49 28 14 5 5 0 0 77 9 20
2020 Data sciences 42 29 15 12 3 0 0 70 15 35
2020 Policy 44 39 9 5 2 0 0 83 7 380
2020 Project management 40 37 13 6 3 0 0 77 10 60
2020 Other services to the public 59 11 17 0 13 0 0 70 13 15
2020 None of the above 44 35 10 9 2 0 0 79 11 115
2019 Client contact centre 52 40 4 0 4 0 0 91 4 25
2019 Federal regulators 56 36 4 4 0 0 0 92 4 25
2019 Communications or public affairs 55 32 9 3 1 0 0 87 4 100
2019 Access to information and privacy 56 34 11 0 0 0 0 89 0 25
2019 Security 58 26 10 3 0 0 3 87 3 30
2019 Legal services 63 20 5 11 0 0 0 84 11 20
2019 Administration and operations 49 35 8 5 3 0 0 84 8 190
2019 Human resources 44 32 10 10 5 0 0 76 14 280
2019 Financial management 39 43 10 6 1 1 0 82 7 165
2019 Procurement 46 42 0 8 4 0 0 88 12 25
2019 Real property 67 21 4 8 0 0 0 88 8 25
2019 Information management 40 36 4 12 8 0 0 77 20 25
2019 Information technology 55 27 7 8 2 1 0 82 11 170
2019 Internal audit 41 39 12 8 0 0 0 80 8 50
2019 Evaluation 45 44 6 6 0 0 0 89 6 20
2019 Data sciences 43 37 8 8 5 0 0 80 13 40
2019 Policy 47 39 9 4 1 0 0 86 5 350
2019 Project management 40 35 13 9 3 0 0 74 13 55
2019 Other services to the public 64 27 9 0 0 0 0 91 0 20
2019 None of the above 54 33 7 4 3 0 0 87 6 105

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 36 7 0 8 0 0 84 8 25
2024 Intelligence analysts 36 40 15 10 0 0 0 75 10 10
2024 Federal regulators 39 27 17 10 7 0 0 66 17 30
2024 Compliance, inspection and enforcement 57 30 6 7 0 0 0 86 7 15
2024 Communications or public affairs 32 32 21 10 4 0 0 65 14 70
2024 Access to information and privacy 23 31 25 7 14 0 0 54 21 25
2024 Security 30 51 0 13 6 0 0 81 19 20
2024 Administration and operations 41 29 9 10 9 2 0 71 20 170
2024 Human resources 30 32 10 15 12 1 0 63 27 265
2024 Financial management 31 37 16 9 7 1 0 68 16 165
2024 Procurement 24 40 11 12 14 0 0 64 25 25
2024 Information management 46 30 5 13 6 0 0 76 19 30
2024 Information technology 28 30 11 16 10 2 4 61 28 120
2024 Internal audit 17 47 19 7 9 0 0 64 16 30
2024 Evaluation 29 42 5 9 15 0 0 71 24 20
2024 Data sciences 36 31 9 10 14 0 0 67 24 35
2024 Policy 40 31 13 9 6 0 0 71 16 330
2024 Project management 36 35 8 5 13 3 0 73 19 35
2024 Other services to the public 51 30 6 13 0 0 0 81 13 10
2024 None of the above 37 22 14 11 12 1 2 61 24 80
2022 Client contact centre 32 36 10 0 21 0 0 68 21 20
2022 Federal regulators 71 10 11 3 4 0 0 82 7 25
2022 Communications or public affairs 40 30 14 10 4 1 0 71 14 90
2022 Access to information and privacy 50 29 11 2 7 0 0 80 9 35
2022 Security 63 26 5 5 0 0 0 90 5 20
2022 Legal services 63 20 0 5 11 0 0 84 16 15
2022 Administration and operations 51 31 7 7 3 0 0 82 11 175
2022 Human resources 34 31 15 13 6 0 0 65 20 305
2022 Financial management 36 32 19 8 4 2 0 68 12 160
2022 Procurement 67 8 14 4 7 0 0 74 12 25
2022 Real property 51 24 15 5 5 0 0 75 10 20
2022 Information management 53 29 3 9 3 4 0 84 13 30
2022 Information technology 38 36 14 5 7 0 0 74 12 165
2022 Internal audit 53 30 8 4 4 0 0 83 8 45
2022 Evaluation 19 54 16 4 6 0 0 74 10 20
2022 Data sciences 43 28 8 10 9 2 0 72 20 40
2022 Policy 41 33 11 7 8 1 0 75 15 330
2022 Project management 31 26 19 11 11 3 0 58 22 75
2022 Other services to the public 67 12 17 0 5 0 0 79 5 15
2022 None of the above 44 39 8 2 5 1 0 84 8 105
2020 Client contact centre 63 28 6 3 0 0 0 91 3 30
2020 Federal regulators 43 32 12 8 4 0 0 75 13 25
2020 Communications or public affairs 56 32 5 4 2 1 0 89 6 100
2020 Access to information and privacy 51 35 9 5 0 0 0 86 5 30
2020 Security 31 41 10 9 9 0 0 72 18 20
2020 Legal services 67 25 0 0 8 0 0 92 8 15
2020 Administration and operations 50 29 11 6 4 0 0 79 10 195
2020 Human resources 38 33 15 10 4 0 0 71 14 265
2020 Financial management 51 34 11 3 2 0 0 84 4 190
2020 Procurement 71 20 4 4 0 0 0 91 4 25
2020 Real property 74 21 5 0 0 0 0 95 0 20
2020 Information management 50 36 14 0 0 0 0 86 0 25
2020 Information technology 48 29 13 7 3 1 0 77 10 175
2020 Internal audit 60 33 2 0 5 0 0 93 5 45
2020 Evaluation 51 27 9 9 5 0 0 77 14 20
2020 Data sciences 32 39 11 11 6 0 0 71 17 35
2020 Policy 46 33 9 8 4 0 0 79 11 380
2020 Project management 42 38 13 2 2 3 0 83 3 60
2020 Other services to the public 44 43 0 5 8 0 0 87 13 15
2020 None of the above 46 30 11 6 6 1 0 77 12 115
2019 Client contact centre 44 39 13 0 4 0 0 83 4 25
2019 Federal regulators 64 24 4 0 4 4 0 92 4 25
2019 Communications or public affairs 60 28 8 2 1 0 1 88 3 95
2019 Access to information and privacy 55 45 0 0 0 0 0 100 0 25
2019 Security 54 39 3 0 0 0 3 96 0 30
2019 Legal services 57 26 11 5 0 0 0 84 5 20
2019 Administration and operations 57 30 8 2 3 0 0 87 5 190
2019 Human resources 39 29 14 11 7 0 0 68 17 280
2019 Financial management 42 38 10 6 1 3 0 82 8 165
2019 Procurement 50 19 19 0 8 4 0 72 8 25
2019 Real property 69 31 0 0 0 0 0 100 0 20
2019 Information management 52 12 20 16 0 0 0 64 16 25
2019 Information technology 49 28 8 10 6 0 0 77 16 170
2019 Internal audit 39 38 8 6 4 4 0 80 11 50
2019 Evaluation 51 38 6 6 0 0 0 89 6 20
2019 Data sciences 35 34 13 7 10 0 0 69 18 40
2019 Policy 47 33 10 6 3 1 0 81 8 350
2019 Project management 40 35 13 11 2 0 0 74 13 55
2019 Other services to the public 69 27 4 0 0 0 0 96 0 20
2019 None of the above 49 28 9 9 5 1 0 78 13 105

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 40 7 0 8 0 0 84 8 25
2024 Intelligence analysts 36 27 20 10 8 0 0 62 18 10
2024 Federal regulators 42 34 17 0 7 0 0 76 7 25
2024 Compliance, inspection and enforcement 50 36 7 7 0 0 0 85 7 15
2024 Communications or public affairs 34 36 12 9 8 1 0 71 17 70
2024 Access to information and privacy 30 19 26 10 14 0 0 50 24 25
2024 Security 34 42 5 19 0 0 0 76 19 20
2024 Administration and operations 40 30 13 8 9 0 0 70 17 170
2024 Human resources 31 32 12 14 11 0 0 63 25 265
2024 Financial management 31 43 10 8 8 0 0 74 16 165
2024 Procurement 28 31 20 13 8 0 0 59 21 25
2024 Information management 46 32 0 19 4 0 0 78 22 30
2024 Information technology 29 33 11 15 8 0 4 65 24 120
2024 Internal audit 20 40 22 6 13 0 0 60 19 30
2024 Evaluation 35 35 11 5 15 0 0 70 20 20
2024 Data sciences 30 41 3 17 9 0 0 71 26 35
2024 Policy 37 36 8 14 6 0 0 72 19 330
2024 Project management 33 25 11 8 21 3 0 59 29 35
2024 Other services to the public 65 16 6 13 0 0 0 81 13 10
2024 None of the above 34 27 16 9 12 0 2 62 22 80
2022 Client contact centre 36 32 17 6 9 0 0 68 15 20
2022 Federal regulators 68 21 7 0 4 0 0 89 4 25
2022 Communications or public affairs 41 35 8 14 2 1 0 76 16 90
2022 Access to information and privacy 39 37 11 6 7 0 0 77 13 35
2022 Security 51 38 5 5 0 0 0 90 5 20
2022 Legal services 63 20 5 0 11 0 0 84 11 15
2022 Administration and operations 52 28 8 10 1 0 0 80 12 175
2022 Human resources 33 35 10 16 6 0 0 68 22 305
2022 Financial management 33 34 18 7 6 2 0 69 13 160
2022 Procurement 52 29 8 4 7 0 0 81 12 25
2022 Real property 55 29 5 10 0 0 0 85 10 20
2022 Information management 45 36 3 12 0 4 0 84 13 30
2022 Information technology 36 34 16 7 6 0 0 70 13 165
2022 Internal audit 53 30 11 4 2 0 0 83 6 45
2022 Evaluation 25 40 26 9 0 0 0 65 9 20
2022 Data sciences 45 26 10 12 7 0 0 71 19 40
2022 Policy 38 38 10 7 6 0 0 77 13 330
2022 Project management 33 29 17 11 11 0 0 62 21 75
2022 Other services to the public 67 18 10 0 0 5 0 89 0 15
2022 None of the above 43 35 12 7 3 1 0 78 10 105
2020 Client contact centre 60 34 6 0 0 0 0 94 0 30
2020 Federal regulators 51 33 8 4 4 0 0 84 8 25
2020 Communications or public affairs 51 33 10 4 2 1 0 84 6 100
2020 Access to information and privacy 47 47 3 3 0 0 0 95 3 30
2020 Security 30 42 10 9 9 0 0 72 18 20
2020 Legal services 53 33 6 8 0 0 0 86 8 15
2020 Administration and operations 51 31 9 6 3 0 0 82 9 195
2020 Human resources 41 35 12 8 4 0 0 76 12 270
2020 Financial management 51 32 11 3 2 0 0 83 5 190
2020 Procurement 64 32 0 4 0 0 0 96 4 25
2020 Real property 64 36 0 0 0 0 0 100 0 20
2020 Information management 46 40 14 0 0 0 0 86 0 25
2020 Information technology 47 31 12 7 3 1 0 78 10 175
2020 Internal audit 60 33 2 2 2 0 0 93 5 45
2020 Evaluation 51 23 13 5 9 0 0 73 14 20
2020 Data sciences 35 31 14 15 3 3 0 68 18 35
2020 Policy 45 36 7 8 4 0 0 81 12 380
2020 Project management 37 46 13 0 2 2 0 85 2 55
2020 Other services to the public 44 43 0 5 8 0 0 87 13 15
2020 None of the above 46 33 7 10 3 1 0 80 13 115
2019 Client contact centre 39 43 13 0 4 0 0 83 4 25
2019 Federal regulators 54 25 8 8 0 4 0 83 9 25
2019 Communications or public affairs 59 29 6 3 1 0 1 90 4 100
2019 Access to information and privacy 55 42 4 0 0 0 0 96 0 25
2019 Security 58 32 7 0 0 0 3 93 0 30
2019 Legal services 58 31 5 5 0 0 0 89 5 20
2019 Administration and operations 56 31 8 5 1 0 0 86 6 190
2019 Human resources 38 33 14 9 6 0 0 71 15 280
2019 Financial management 39 38 14 7 1 1 1 78 8 165
2019 Procurement 48 28 8 4 8 4 0 79 13 25
2019 Real property 63 33 0 4 0 0 0 96 4 25
2019 Information management 52 12 20 12 4 0 0 64 16 25
2019 Information technology 45 30 8 10 7 0 0 76 17 170
2019 Internal audit 43 35 13 4 2 2 0 80 6 50
2019 Evaluation 62 27 6 6 0 0 0 89 6 20
2019 Data sciences 31 38 10 10 10 0 0 69 21 40
2019 Policy 46 35 11 5 2 0 0 81 8 350
2019 Project management 39 42 6 9 4 0 0 81 13 55
2019 Other services to the public 65 26 9 0 0 0 0 91 0 20
2019 None of the above 45 33 10 7 4 1 0 79 11 100

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 29 15 3 8 4 0 73 12 25
2024 Intelligence analysts 25 40 8 0 21 7 0 69 22 10
2024 Federal regulators 27 24 26 3 16 4 0 53 19 30
2024 Compliance, inspection and enforcement 31 18 7 14 0 29 0 70 20 15
2024 Communications or public affairs 36 21 17 12 7 7 0 61 20 70
2024 Access to information and privacy 21 15 18 36 10 0 0 36 46 25
2024 Security 34 36 15 10 6 0 0 70 15 20
2024 Administration and operations 35 26 11 10 12 4 1 65 24 170
2024 Human resources 30 21 15 13 14 6 0 55 29 265
2024 Financial management 29 27 22 9 6 5 1 60 17 160
2024 Procurement 26 29 11 12 13 9 0 60 27 25
2024 Information management 33 33 13 13 8 0 0 66 21 30
2024 Information technology 24 29 15 12 17 2 1 54 30 120
2024 Internal audit 11 42 28 9 9 0 0 54 18 30
2024 Evaluation 23 43 5 16 14 0 0 65 30 20
2024 Data sciences 21 36 15 13 11 3 0 59 25 35
2024 Policy 33 29 17 10 7 4 1 64 17 330
2024 Project management 25 32 15 7 18 3 0 58 26 35
2024 Other services to the public 42 17 9 15 6 9 0 66 24 10
2024 None of the above 34 21 15 15 10 1 3 58 26 80
2022 Client contact centre 32 20 14 12 16 7 0 55 30 20
2022 Federal regulators 47 18 18 10 4 0 4 67 15 25
2022 Communications or public affairs 33 34 12 10 6 4 1 70 17 90
2022 Access to information and privacy 28 40 14 12 2 4 0 71 14 35
2022 Security 46 10 28 10 0 5 0 59 11 20
2022 Legal services 45 44 0 0 11 0 0 89 11 15
2022 Administration and operations 40 21 16 10 5 7 1 66 17 175
2022 Human resources 27 25 14 16 10 6 2 57 28 305
2022 Financial management 31 23 21 11 8 4 1 57 21 160
2022 Procurement 39 23 11 15 7 5 0 65 23 25
2022 Real property 47 28 5 10 10 0 0 75 20 20
2022 Information management 37 21 14 6 12 11 0 65 20 30
2022 Information technology 35 24 20 8 8 3 0 62 17 165
2022 Internal audit 49 22 8 8 8 5 0 74 17 45
2022 Evaluation 29 31 23 17 0 0 0 60 17 20
2022 Data sciences 35 13 12 18 9 13 0 55 31 40
2022 Policy 28 32 16 11 8 3 0 62 21 330
2022 Project management 29 24 15 10 13 8 0 58 25 75
2022 Other services to the public 44 14 31 5 0 5 0 62 6 15
2022 None of the above 36 21 18 11 7 5 2 60 20 105
2020 Client contact centre 48 28 24 0 0 0 0 76 0 30
2020 Federal regulators 47 12 32 8 0 0 0 59 8 25
2020 Communications or public affairs 43 28 12 10 4 4 0 74 14 100
2020 Access to information and privacy 45 33 11 6 3 3 0 80 9 30
2020 Security 26 24 19 14 9 9 0 54 25 20
2020 Legal services 23 44 25 8 0 0 0 67 8 15
2020 Administration and operations 40 26 16 10 5 3 1 68 15 195
2020 Human resources 41 21 16 10 7 3 1 65 19 270
2020 Financial management 47 22 20 5 3 2 0 71 8 190
2020 Procurement 68 11 8 4 4 4 0 83 9 25
2020 Real property 44 30 15 10 0 0 0 74 10 20
2020 Information management 57 14 18 11 0 0 0 71 11 25
2020 Information technology 43 21 19 7 5 3 1 67 13 170
2020 Internal audit 51 25 11 2 5 5 0 81 7 45
2020 Evaluation 41 32 9 10 10 0 0 72 19 20
2020 Data sciences 21 21 23 20 13 3 0 43 33 35
2020 Policy 33 28 19 10 6 3 1 63 17 385
2020 Project management 21 38 21 11 3 5 0 63 15 60
2020 Other services to the public 44 20 11 6 13 0 5 68 20 15
2020 None of the above 36 23 18 9 6 5 3 65 16 115
2019 Client contact centre 35 30 22 4 4 4 0 68 9 25
2019 Federal regulators 36 28 21 0 4 12 0 72 5 25
2019 Communications or public affairs 48 20 17 8 4 3 0 70 13 100
2019 Access to information and privacy 34 35 16 8 4 4 0 71 13 25
2019 Security 46 28 10 10 0 0 6 79 10 30
2019 Legal services 42 26 5 5 5 11 5 81 13 20
2019 Administration and operations 52 22 14 7 4 2 0 76 11 190
2019 Human resources 37 21 15 12 12 3 0 60 25 280
2019 Financial management 30 31 20 12 5 2 1 63 17 165
2019 Procurement 39 19 19 12 8 4 0 60 20 25
2019 Real property 46 25 13 8 4 0 4 74 12 25
2019 Information management 40 20 12 24 0 0 4 62 25 25
2019 Information technology 40 25 14 11 8 2 1 66 19 170
2019 Internal audit 31 33 15 10 6 4 2 67 17 50
2019 Evaluation 45 23 16 11 0 6 0 71 12 20
2019 Data sciences 36 39 0 13 13 0 0 75 25 40
2019 Policy 34 26 22 8 5 3 1 63 14 350
2019 Project management 31 31 18 15 5 0 0 62 20 55
2019 Other services to the public 59 4 32 4 0 0 0 64 4 20
2019 None of the above 41 21 26 3 4 6 0 65 7 105
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 26 8 0 4 0 12 87 5 25
2024 Intelligence analysts 34 34 23 0 9 0 0 68 9 10
2024 Federal regulators 66 19 11 4 0 0 0 85 4 25
2024 Compliance, inspection and enforcement 69 23 0 0 0 0 8 100 0 15
2024 Communications or public affairs 56 27 10 3 2 0 2 85 5 70
2024 Access to information and privacy 31 45 12 4 4 4 0 80 8 25
2024 Security 69 19 0 0 0 0 12 100 0 20
2024 Administration and operations 58 22 11 1 3 1 5 84 4 170
2024 Human resources 61 25 6 6 1 1 1 87 7 265
2024 Financial management 59 23 10 4 1 1 2 84 5 160
2024 Procurement 44 26 12 14 4 0 0 70 17 25
2024 Information management 75 10 9 2 3 0 0 86 5 30
2024 Information technology 51 31 8 5 3 3 0 84 8 120
2024 Internal audit 35 41 9 6 0 0 9 84 6 30
2024 Evaluation 37 37 0 16 9 0 0 75 25 20
2024 Data sciences 44 32 3 18 0 0 3 79 18 35
2024 Policy 64 24 4 2 3 1 2 91 5 330
2024 Project management 59 30 3 6 2 0 0 89 8 35
2024 Other services to the public 52 29 4 0 0 0 14 95 0 10
2024 None of the above 58 24 7 7 1 2 2 84 9 80
2022 Client contact centre 27 23 32 6 5 0 7 53 12 20
2022 Federal regulators 77 15 0 0 4 0 4 96 4 25
2022 Communications or public affairs 56 23 14 3 0 0 3 82 3 90
2022 Access to information and privacy 60 28 7 3 0 2 0 89 3 35
2022 Security 71 21 7 0 0 0 0 93 0 20
2022 Legal services 32 39 13 0 11 0 5 74 12 15
2022 Administration and operations 68 17 6 1 1 0 7 92 1 175
2022 Human resources 64 24 8 1 1 1 1 90 2 305
2022 Financial management 60 26 9 2 0 1 2 89 2 160
2022 Procurement 66 15 4 0 11 0 4 84 12 25
2022 Real property 55 26 10 0 0 0 9 89 0 20
2022 Information management 70 20 3 3 0 0 4 93 3 30
2022 Information technology 58 23 9 2 0 2 6 88 2 165
2022 Internal audit 61 27 5 2 2 0 3 91 4 45
2022 Evaluation 55 23 10 7 0 0 5 82 7 20
2022 Data sciences 53 28 5 2 5 3 4 87 8 40
2022 Policy 71 20 6 3 1 0 1 91 3 330
2022 Project management 62 25 3 4 4 2 0 89 8 75
2022 Other services to the public 52 30 5 0 0 0 13 94 0 15
2022 None of the above 61 25 5 3 1 2 4 90 4 105
2020 Client contact centre 51 37 9 3 0 0 0 88 3 30
2020 Federal regulators 63 25 8 0 0 4 0 92 0 25
2020 Communications or public affairs 73 15 4 0 3 2 3 93 3 100
2020 Access to information and privacy 53 35 12 0 0 0 0 88 0 30
2020 Security 66 20 14 0 0 0 0 86 0 20
2020 Legal services 47 12 25 8 0 0 8 64 9 15
2020 Administration and operations 64 21 7 3 2 1 2 88 5 195
2020 Human resources 67 21 6 3 2 0 1 89 5 270
2020 Financial management 63 26 5 2 2 1 2 91 3 190
2020 Procurement 88 8 4 0 0 0 0 96 0 25
2020 Real property 74 16 10 0 0 0 0 90 0 20
2020 Information management 75 7 11 4 0 4 0 85 4 25
2020 Information technology 59 24 7 4 2 1 2 86 6 175
2020 Internal audit 62 23 10 5 0 0 0 86 5 45
2020 Evaluation 53 38 5 0 5 0 0 91 5 20
2020 Data sciences 43 40 14 0 0 3 0 86 0 35
2020 Policy 69 20 6 2 2 0 1 90 4 380
2020 Project management 55 30 7 3 2 0 3 88 5 60
2020 Other services to the public 76 18 0 0 5 0 0 95 5 15
2020 None of the above 58 25 12 2 1 0 2 85 3 115
2019 Client contact centre 30 27 35 0 4 0 4 59 4 25
2019 Federal regulators 72 20 0 4 0 0 4 96 4 25
2019 Communications or public affairs 62 23 7 3 2 0 3 87 5 100
2019 Access to information and privacy 52 29 15 0 0 0 3 84 0 25
2019 Security 62 19 12 0 0 3 3 87 0 30
2019 Legal services 41 11 16 5 0 5 21 71 7 20
2019 Administration and operations 62 24 8 3 2 0 1 87 5 190
2019 Human resources 63 18 10 5 2 1 0 82 7 280
2019 Financial management 54 28 12 1 2 2 1 85 3 165
2019 Procurement 66 19 11 0 4 0 0 85 4 25
2019 Real property 76 17 0 4 0 0 4 96 4 25
2019 Information management 61 12 15 0 4 4 4 79 4 25
2019 Information technology 63 20 5 3 4 3 2 87 7 170
2019 Internal audit 70 14 8 2 2 0 4 87 4 50
2019 Evaluation 73 21 0 6 0 0 0 94 6 20
2019 Data sciences 44 22 8 13 13 0 0 67 26 40
2019 Policy 68 20 7 3 1 0 0 88 4 350
2019 Project management 55 27 5 5 3 0 4 85 9 55
2019 Other services to the public 69 18 9 0 0 5 0 91 0 20
2019 None of the above 68 17 10 2 2 0 1 86 4 105

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 64 27 4 0 4 0 0 92 4 25
2024 Intelligence analysts 56 8 27 0 9 0 0 64 9 10
2024 Federal regulators 49 25 16 6 4 0 0 74 10 30
2024 Compliance, inspection and enforcement 55 31 6 7 0 0 0 86 7 15
2024 Communications or public affairs 58 30 4 4 3 0 0 89 7 70
2024 Access to information and privacy 39 39 3 7 7 4 0 82 15 25
2024 Security 76 19 0 0 5 0 0 95 5 20
2024 Administration and operations 53 28 6 7 4 1 1 83 11 170
2024 Human resources 51 30 5 9 4 1 0 82 13 265
2024 Financial management 57 24 7 6 5 1 1 82 11 165
2024 Procurement 43 24 4 12 13 0 4 70 26 25
2024 Information management 59 32 0 9 0 0 0 91 9 30
2024 Information technology 53 26 8 8 3 2 0 80 12 120
2024 Internal audit 52 27 10 8 3 0 0 79 11 30
2024 Evaluation 56 10 11 19 5 0 0 66 24 20
2024 Data sciences 59 23 3 11 5 0 0 82 16 35
2024 Policy 53 26 7 8 5 1 0 80 13 330
2024 Project management 50 22 14 7 8 0 0 71 15 35
2024 Other services to the public 56 34 9 0 0 0 0 91 0 10
2024 None of the above 46 34 7 8 5 0 0 80 13 80
2022 Client contact centre 41 23 9 6 11 5 4 71 19 20
2022 Federal regulators 59 37 0 0 4 0 0 96 4 25
2022 Communications or public affairs 56 26 7 6 3 0 2 84 10 85
2022 Access to information and privacy 58 33 5 2 2 0 0 91 5 35
2022 Security 64 23 7 5 0 0 0 87 5 20
2022 Legal services 45 32 12 0 11 0 0 77 11 15
2022 Administration and operations 68 21 4 5 1 0 0 90 6 175
2022 Human resources 59 24 7 7 3 0 1 84 10 305
2022 Financial management 57 28 9 4 1 1 1 86 5 160
2022 Procurement 66 8 7 7 12 0 0 74 19 25
2022 Real property 70 11 10 10 0 0 0 80 10 20
2022 Information management 64 17 12 3 3 0 0 82 6 30
2022 Information technology 61 22 8 4 1 2 1 86 6 165
2022 Internal audit 69 19 4 6 2 0 0 88 8 45
2022 Evaluation 47 33 7 13 0 0 0 80 13 20
2022 Data sciences 49 36 8 0 5 3 0 87 5 40
2022 Policy 61 25 5 5 3 1 1 87 8 325
2022 Project management 58 17 5 8 8 3 2 78 16 75
2022 Other services to the public 60 13 5 17 0 0 5 77 18 15
2022 None of the above 52 31 6 6 5 1 0 83 11 105
2020 Client contact centre 64 30 0 6 0 0 0 94 6 30
2020 Federal regulators 54 29 12 0 4 0 0 84 4 25
2020 Communications or public affairs 59 30 5 4 2 0 0 89 6 100
2020 Access to information and privacy 71 17 9 3 0 0 0 88 3 30
2020 Security 41 25 5 24 5 0 0 66 29 20
2020 Legal services 67 19 14 0 0 0 0 86 0 15
2020 Administration and operations 63 21 6 5 3 1 1 86 8 195
2020 Human resources 55 31 5 5 3 0 0 87 8 270
2020 Financial management 57 32 6 3 2 0 0 88 5 195
2020 Procurement 71 29 0 0 0 0 0 100 0 25
2020 Real property 75 20 5 0 0 0 0 95 0 20
2020 Information management 63 15 11 11 0 0 0 78 11 25
2020 Information technology 60 21 7 5 6 1 1 82 11 175
2020 Internal audit 74 14 7 2 2 0 0 88 5 45
2020 Evaluation 50 27 5 9 10 0 0 77 19 20
2020 Data sciences 52 28 12 9 0 0 0 79 9 35
2020 Policy 55 28 6 6 3 0 0 84 10 380
2020 Project management 48 41 3 3 5 0 0 89 8 60
2020 Other services to the public 65 17 0 5 13 0 0 82 18 15
2020 None of the above 52 31 6 8 3 1 0 83 11 115
2019 Client contact centre 43 27 17 9 4 0 0 70 13 25
2019 Federal regulators 65 19 4 4 4 4 0 88 8 25
2019 Communications or public affairs 55 32 5 3 5 0 0 87 8 100
2019 Access to information and privacy 61 30 8 0 0 0 0 92 0 25
2019 Security 56 25 3 13 0 0 3 84 13 30
2019 Legal services 74 21 5 0 0 0 0 95 0 20
2019 Administration and operations 60 25 7 5 2 1 1 86 7 190
2019 Human resources 52 24 8 9 5 2 0 78 14 280
2019 Financial management 48 33 7 7 3 2 0 83 11 165
2019 Procurement 54 30 8 0 8 0 0 85 8 25
2019 Real property 58 26 4 8 4 0 0 84 12 25
2019 Information management 60 20 19 0 0 0 0 81 0 25
2019 Information technology 48 26 8 7 7 2 2 77 15 170
2019 Internal audit 52 35 4 4 2 2 0 89 6 50
2019 Evaluation 50 39 11 0 0 0 0 89 0 20
2019 Data sciences 51 21 8 8 12 0 0 72 20 40
2019 Policy 51 30 9 6 3 0 0 81 9 350
2019 Project management 45 25 13 7 7 0 2 72 15 55
2019 Other services to the public 55 36 9 0 0 0 0 91 0 20
2019 None of the above 52 27 9 7 5 1 0 79 12 105

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 76 15 0 4 4 0 0 92 8 25
2024 Intelligence analysts 64 9 27 0 0 0 0 73 0 10
2024 Federal regulators 48 26 11 6 5 4 0 77 12 30
2024 Compliance, inspection and enforcement 69 23 0 7 0 0 0 93 7 15
2024 Communications or public affairs 61 19 13 3 4 0 0 80 7 70
2024 Access to information and privacy 51 27 4 3 15 0 0 78 18 25
2024 Security 67 22 5 0 6 0 0 89 6 20
2024 Administration and operations 59 25 5 4 6 0 1 85 10 170
2024 Human resources 56 25 9 6 4 0 0 81 11 265
2024 Financial management 61 22 8 5 5 0 0 83 10 165
2024 Procurement 43 23 15 8 12 0 0 66 20 25
2024 Information management 70 22 8 0 0 0 0 92 0 30
2024 Information technology 53 25 9 8 5 1 0 79 13 120
2024 Internal audit 53 29 6 6 6 0 0 82 12 30
2024 Evaluation 44 16 19 10 11 0 0 61 21 20
2024 Data sciences 75 14 0 11 0 0 0 89 11 35
2024 Policy 57 24 7 7 5 0 0 81 12 330
2024 Project management 46 41 8 0 5 0 0 87 5 35
2024 Other services to the public 74 26 0 0 0 0 0 100 0 10
2024 None of the above 49 28 7 9 6 0 0 78 15 80
2022 Client contact centre 47 32 4 12 5 0 0 79 17 20
2022 Federal regulators 74 19 0 3 4 0 0 93 7 25
2022 Communications or public affairs 56 26 8 4 5 1 0 83 9 90
2022 Access to information and privacy 60 30 2 5 2 0 0 90 8 35
2022 Security 77 10 13 0 0 0 0 87 0 20
2022 Legal services 45 36 8 11 0 0 0 81 11 15
2022 Administration and operations 77 15 5 2 0 1 0 93 3 175
2022 Human resources 58 23 10 7 3 0 0 81 9 305
2022 Financial management 60 25 7 5 1 1 0 86 6 160
2022 Procurement 63 15 10 0 12 0 0 78 12 25
2022 Real property 75 20 0 0 5 0 0 95 5 20
2022 Information management 66 21 3 9 0 0 0 88 9 30
2022 Information technology 65 24 6 2 1 0 1 90 4 165
2022 Internal audit 57 26 9 4 4 0 0 83 8 45
2022 Evaluation 52 31 11 6 0 0 0 83 6 20
2022 Data sciences 55 26 7 3 9 0 0 81 12 40
2022 Policy 60 23 7 7 3 0 0 83 10 330
2022 Project management 55 25 4 10 4 2 0 82 14 75
2022 Other services to the public 73 18 10 0 0 0 0 90 0 15
2022 None of the above 59 23 4 9 3 1 0 83 12 105
2020 Client contact centre 69 21 3 0 3 3 0 94 3 30
2020 Federal regulators 47 28 8 4 13 0 0 75 17 25
2020 Communications or public affairs 65 21 2 9 2 0 1 87 11 105
2020 Access to information and privacy 69 17 11 3 0 0 0 86 3 30
2020 Security 66 14 10 0 9 0 0 80 9 20
2020 Legal services 67 25 8 0 0 0 0 92 0 15
2020 Administration and operations 70 18 4 4 3 1 0 89 7 195
2020 Human resources 63 22 6 5 3 0 0 86 9 270
2020 Financial management 65 27 6 1 1 0 1 92 2 195
2020 Procurement 87 13 0 0 0 0 0 100 0 25
2020 Real property 85 15 0 0 0 0 0 100 0 20
2020 Information management 66 23 4 7 0 0 0 89 7 25
2020 Information technology 64 20 5 4 4 1 2 87 8 175
2020 Internal audit 74 19 2 2 2 0 0 93 5 45
2020 Evaluation 59 28 0 9 5 0 0 87 13 20
2020 Data sciences 48 37 3 10 3 0 0 85 12 35
2020 Policy 60 22 8 7 4 0 0 82 10 380
2020 Project management 58 32 5 3 2 0 0 90 5 60
2020 Other services to the public 58 37 0 0 5 0 0 95 5 15
2020 None of the above 53 29 7 4 7 1 0 83 10 115
2019 Client contact centre 52 31 4 9 4 0 0 83 13 25
2019 Federal regulators 64 20 7 4 4 0 0 85 8 25
2019 Communications or public affairs 61 23 5 9 1 0 0 85 10 100
2019 Access to information and privacy 59 37 4 0 0 0 0 96 0 25
2019 Security 56 25 3 9 3 0 3 84 13 30
2019 Legal services 63 32 5 0 0 0 0 95 0 20
2019 Administration and operations 71 18 5 3 4 0 0 89 7 190
2019 Human resources 54 25 8 9 4 0 0 79 14 280
2019 Financial management 52 29 7 7 3 1 0 82 11 165
2019 Procurement 65 15 4 8 8 0 0 81 15 25
2019 Real property 83 13 0 4 0 0 0 96 4 25
2019 Information management 68 12 20 0 0 0 0 80 0 25
2019 Information technology 52 26 6 9 6 0 1 78 16 170
2019 Internal audit 57 29 4 6 2 0 2 88 8 50
2019 Evaluation 54 29 18 0 0 0 0 82 0 15
2019 Data sciences 53 21 0 18 8 0 0 74 26 40
2019 Policy 55 29 7 6 3 0 0 84 8 350
2019 Project management 47 22 11 7 12 0 0 69 19 55
2019 Other services to the public 78 8 9 4 0 0 0 87 4 20
2019 None of the above 56 25 3 9 5 0 2 83 15 105

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 42 4 0 8 0 5 87 9 25
2024 Intelligence analysts 36 38 0 10 8 9 0 81 19 10
2024 Federal regulators 33 40 15 3 4 5 0 77 7 30
2024 Compliance, inspection and enforcement 45 29 8 0 7 11 0 83 8 15
2024 Communications or public affairs 32 33 16 7 4 10 0 71 12 70
2024 Access to information and privacy 27 26 16 15 7 9 0 58 24 25
2024 Security 44 26 14 4 5 6 0 74 11 20
2024 Administration and operations 46 31 7 8 6 2 0 79 15 170
2024 Human resources 26 29 10 13 14 7 0 60 29 265
2024 Financial management 31 28 14 9 11 7 0 63 22 165
2024 Procurement 54 29 0 0 16 0 0 84 16 25
2024 Information management 40 21 11 19 3 6 0 64 24 30
2024 Information technology 26 21 14 14 16 9 0 52 33 120
2024 Internal audit 36 24 25 10 6 0 0 59 16 30
2024 Evaluation 29 21 20 10 15 5 0 53 26 20
2024 Data sciences 38 29 14 5 11 2 0 68 17 35
2024 Policy 39 24 12 12 7 5 0 67 20 330
2024 Project management 34 25 6 18 15 3 0 60 34 35
2024 Other services to the public 65 26 0 9 0 0 0 91 9 10
2024 None of the above 23 31 19 9 12 5 0 58 22 80
2022 Client contact centre 54 12 19 4 0 11 0 73 5 20
2022 Federal regulators 82 15 0 0 0 4 0 100 0 25
2022 Communications or public affairs 40 25 13 11 3 9 0 71 15 85
2022 Access to information and privacy 31 38 18 6 2 5 0 72 9 35
2022 Security 45 28 10 6 0 11 0 82 6 20
2022 Legal services 59 25 11 0 5 0 0 84 5 15
2022 Administration and operations 55 28 7 4 3 4 0 86 7 175
2022 Human resources 29 33 12 13 5 8 0 67 20 305
2022 Financial management 38 36 11 6 3 6 0 79 10 160
2022 Procurement 53 14 7 4 19 3 0 69 24 25
2022 Real property 55 26 19 0 0 0 0 81 0 20
2022 Information management 49 31 7 3 3 7 0 86 7 30
2022 Information technology 31 35 15 7 7 5 0 70 15 165
2022 Internal audit 67 24 2 2 4 0 0 91 6 45
2022 Evaluation 30 31 17 6 4 7 5 69 12 20
2022 Data sciences 39 25 11 15 4 5 0 68 20 40
2022 Policy 40 31 10 6 5 6 0 77 12 330
2022 Project management 36 34 6 6 9 8 2 77 16 75
2022 Other services to the public 44 36 5 10 0 5 0 84 11 15
2022 None of the above 48 26 7 3 4 11 1 85 7 105
2020 Client contact centre 49 28 9 3 0 11 0 87 3 30
2020 Federal regulators 67 21 8 0 4 0 0 88 4 25
2020 Communications or public affairs 51 29 8 3 3 6 0 85 6 105
2020 Access to information and privacy 49 37 5 3 0 6 0 91 3 30
2020 Security 53 19 9 14 5 0 0 72 19 20
2020 Legal services 67 19 0 8 0 6 0 91 9 15
2020 Administration and operations 57 29 5 3 3 3 1 89 6 195
2020 Human resources 36 34 11 12 3 4 0 73 16 270
2020 Financial management 45 32 10 5 3 6 0 82 8 195
2020 Procurement 52 28 8 4 4 4 0 83 9 25
2020 Real property 75 15 9 0 0 0 0 91 0 20
2020 Information management 41 21 7 12 4 16 0 74 18 25
2020 Information technology 45 30 10 6 4 5 0 79 10 175
2020 Internal audit 69 19 7 2 0 2 0 90 2 45
2020 Evaluation 37 27 9 9 4 14 0 75 15 20
2020 Data sciences 29 28 21 8 0 11 3 66 10 35
2020 Policy 46 30 10 6 4 4 0 79 11 385
2020 Project management 32 42 12 3 2 10 0 81 5 60
2020 Other services to the public 38 38 5 8 5 6 0 81 14 15
2020 None of the above 37 30 12 7 2 11 1 77 10 115
2019 Client contact centre 26 53 17 0 4 0 0 78 4 25
2019 Federal regulators 40 36 8 0 4 12 0 86 5 25
2019 Communications or public affairs 49 32 8 1 1 9 0 89 2 100
2019 Access to information and privacy 47 27 7 0 4 15 0 87 5 25
2019 Security 40 41 10 7 0 0 3 83 7 30
2019 Legal services 52 11 26 5 0 5 0 66 6 20
2019 Administration and operations 51 28 12 4 2 3 0 81 7 190
2019 Human resources 30 35 11 11 8 5 0 69 19 280
2019 Financial management 35 39 11 3 4 6 1 80 8 165
2019 Procurement 54 19 8 8 4 8 0 79 13 25
2019 Real property 67 21 0 12 0 0 0 88 12 25
2019 Information management 44 40 8 8 0 0 0 84 8 25
2019 Information technology 38 29 10 7 11 5 0 70 19 170
2019 Internal audit 53 31 8 2 0 6 0 89 2 50
2019 Evaluation 34 55 6 6 0 0 0 89 6 20
2019 Data sciences 36 34 5 8 8 10 0 77 17 40
2019 Policy 38 38 8 6 4 4 0 80 11 345
2019 Project management 31 38 9 11 9 2 0 71 20 55
2019 Other services to the public 61 17 4 4 4 9 0 85 10 20
2019 None of the above 36 31 15 8 4 6 1 71 13 105

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 35 9 9 12 0 0 70 21 25
2024 Intelligence analysts 43 10 20 10 8 9 0 58 19 10
2024 Federal regulators 27 40 11 19 4 0 0 67 23 30
2024 Compliance, inspection and enforcement 36 24 7 21 0 11 0 68 24 15
2024 Communications or public affairs 24 34 14 10 15 1 1 59 26 70
2024 Access to information and privacy 16 37 21 12 14 0 0 53 26 25
2024 Security 37 43 6 5 10 0 0 80 15 20
2024 Administration and operations 40 30 9 10 9 1 0 71 20 170
2024 Human resources 22 27 15 14 18 4 0 51 34 265
2024 Financial management 28 30 14 9 16 2 0 59 26 165
2024 Procurement 33 27 20 4 16 0 0 60 20 25
2024 Information management 26 42 11 14 7 0 0 68 21 30
2024 Information technology 21 17 21 18 21 3 0 39 40 120
2024 Internal audit 30 30 12 10 19 0 0 60 28 30
2024 Evaluation 22 38 16 0 20 5 0 63 21 20
2024 Data sciences 27 30 8 19 11 4 0 60 32 35
2024 Policy 36 24 13 13 12 1 0 61 25 330
2024 Project management 23 29 6 19 20 3 0 54 40 35
2024 Other services to the public 65 26 0 9 0 0 0 91 9 10
2024 None of the above 25 25 18 14 18 0 0 50 32 80
2022 Client contact centre 37 24 19 4 10 6 0 64 15 20
2022 Federal regulators 67 33 0 0 0 0 0 100 0 25
2022 Communications or public affairs 34 24 17 16 5 4 0 61 21 90
2022 Access to information and privacy 29 39 8 17 4 3 0 70 22 35
2022 Security 45 44 5 6 0 0 0 89 6 20
2022 Legal services 77 6 0 16 0 0 0 84 16 15
2022 Administration and operations 46 32 10 7 4 0 0 78 11 175
2022 Human resources 26 33 13 15 10 4 0 61 25 305
2022 Financial management 29 31 17 13 9 2 1 61 22 160
2022 Procurement 49 25 0 12 15 0 0 74 26 25
2022 Real property 46 25 19 10 0 0 0 71 10 20
2022 Information management 25 45 17 13 0 0 0 70 13 30
2022 Information technology 23 34 17 13 11 2 0 58 24 165
2022 Internal audit 56 32 7 2 4 0 0 87 6 45
2022 Evaluation 20 48 8 19 4 0 0 68 24 20
2022 Data sciences 34 21 18 13 7 8 0 60 21 40
2022 Policy 33 35 12 9 9 1 0 69 18 330
2022 Project management 27 29 20 10 12 2 0 57 22 75
2022 Other services to the public 39 46 5 5 5 0 0 85 10 15
2022 None of the above 42 33 10 8 5 2 1 77 13 105
2020 Client contact centre 46 42 6 6 0 0 0 88 6 30
2020 Federal regulators 61 17 4 9 9 0 0 78 17 20
2020 Communications or public affairs 41 38 11 6 2 2 0 81 8 100
2020 Access to information and privacy 45 44 3 5 0 3 0 91 6 30
2020 Security 33 34 14 14 5 0 0 67 19 20
2020 Legal services 59 25 8 0 8 0 0 84 8 15
2020 Administration and operations 50 34 8 4 3 1 1 85 7 195
2020 Human resources 33 35 11 13 6 2 0 69 20 270
2020 Financial management 42 37 11 5 3 1 0 80 8 190
2020 Procurement 67 20 4 5 0 4 0 91 5 25
2020 Real property 74 22 4 0 0 0 0 96 0 20
2020 Information management 40 26 15 11 3 4 0 69 15 25
2020 Information technology 41 31 11 8 6 3 0 74 14 170
2020 Internal audit 78 17 2 2 0 0 0 95 2 40
2020 Evaluation 32 37 9 4 14 5 0 72 19 20
2020 Data sciences 27 31 12 23 6 3 0 59 29 35
2020 Policy 39 36 9 7 6 2 0 77 14 380
2020 Project management 28 51 9 3 3 5 0 83 7 60
2020 Other services to the public 21 39 14 20 0 6 0 63 22 15
2020 None of the above 36 36 11 8 4 3 1 76 13 115
2019 Client contact centre 21 44 26 4 4 0 0 65 9 25
2019 Federal regulators 40 32 12 0 4 12 0 82 5 25
2019 Communications or public affairs 48 37 8 4 1 2 0 87 5 100
2019 Access to information and privacy 36 34 15 0 4 11 0 79 4 25
2019 Security 47 34 3 10 0 3 3 86 11 30
2019 Legal services 52 26 16 5 0 0 0 79 5 20
2019 Administration and operations 50 32 10 5 2 2 1 83 6 190
2019 Human resources 27 36 15 11 9 3 0 65 20 280
2019 Financial management 34 38 14 5 4 5 0 76 10 165
2019 Procurement 42 27 11 12 8 0 0 69 19 25
2019 Real property 67 21 4 8 0 0 0 88 8 25
2019 Information management 44 28 16 12 0 0 0 72 12 25
2019 Information technology 34 32 12 10 10 2 0 67 21 170
2019 Internal audit 44 35 14 2 0 4 0 83 2 50
2019 Evaluation 34 55 6 6 0 0 0 89 6 20
2019 Data sciences 20 41 13 10 10 5 0 65 21 40
2019 Policy 36 40 11 6 6 1 0 77 12 350
2019 Project management 28 42 6 17 7 0 0 70 24 55
2019 Other services to the public 61 31 4 4 0 0 0 91 4 20
2019 None of the above 31 34 14 10 7 4 1 68 17 105

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 36 7 9 17 0 0 67 26 25
2024 Intelligence analysts 25 18 39 10 0 9 0 46 11 10
2024 Federal regulators 30 27 17 15 12 0 0 57 26 30
2024 Compliance, inspection and enforcement 29 24 7 21 0 19 0 65 26 15
2024 Communications or public affairs 18 21 17 20 19 5 0 42 41 70
2024 Access to information and privacy 10 35 31 3 11 9 0 50 15 25
2024 Security 25 60 0 5 10 0 0 85 15 20
2024 Administration and operations 29 31 13 12 13 2 0 61 25 170
2024 Human resources 12 26 15 22 21 4 0 39 45 265
2024 Financial management 23 27 14 15 18 3 0 51 35 165
2024 Procurement 33 26 12 20 8 0 0 60 28 25
2024 Information management 28 29 14 19 4 6 0 61 24 30
2024 Information technology 13 20 21 20 20 6 0 35 42 120
2024 Internal audit 22 31 8 19 19 3 0 54 39 30
2024 Evaluation 22 34 15 9 15 5 0 59 26 20
2024 Data sciences 22 15 11 29 14 9 0 40 47 35
2024 Policy 23 28 15 18 12 4 0 54 31 330
2024 Project management 21 22 18 16 20 3 0 44 37 35
2024 Other services to the public 38 13 35 4 9 0 0 51 14 10
2024 None of the above 18 26 15 14 24 3 0 45 39 80
2022 Client contact centre 31 12 22 15 10 11 0 48 28 20
2022 Federal regulators 60 36 0 4 0 0 0 96 4 25
2022 Communications or public affairs 20 27 17 18 7 10 0 52 28 90
2022 Access to information and privacy 22 32 14 25 7 0 0 55 32 35
2022 Security 37 36 16 5 6 0 0 73 11 20
2022 Legal services 39 44 11 0 5 0 0 84 5 15
2022 Administration and operations 36 35 11 10 6 3 0 72 16 175
2022 Human resources 16 34 14 19 12 6 0 52 33 305
2022 Financial management 20 31 15 17 10 7 0 55 29 160
2022 Procurement 37 25 7 12 10 9 0 68 25 25
2022 Real property 26 35 19 14 5 0 0 62 19 20
2022 Information management 18 36 27 13 3 3 0 56 16 30
2022 Information technology 15 32 20 18 9 5 0 50 28 165
2022 Internal audit 46 37 9 2 6 0 0 83 8 45
2022 Evaluation 20 22 14 37 0 7 0 46 39 20
2022 Data sciences 20 29 16 8 15 8 5 55 26 35
2022 Policy 25 32 18 12 11 2 0 58 24 330
2022 Project management 18 30 20 14 13 5 0 51 28 75
2022 Other services to the public 31 24 23 12 10 0 0 55 22 15
2022 None of the above 33 27 13 13 7 5 1 64 22 105
2020 Client contact centre 49 25 6 12 0 7 0 81 13 30
2020 Federal regulators 55 16 8 16 4 0 0 71 21 25
2020 Communications or public affairs 31 30 17 16 3 4 0 63 19 105
2020 Access to information and privacy 28 47 14 5 3 3 0 77 8 30
2020 Security 10 43 5 34 9 0 0 52 43 20
2020 Legal services 53 39 8 0 0 0 0 92 0 15
2020 Administration and operations 36 40 10 9 4 1 1 77 13 190
2020 Human resources 22 29 16 20 11 1 0 52 31 270
2020 Financial management 33 37 15 8 6 3 0 71 14 190
2020 Procurement 38 29 4 13 4 12 0 76 20 25
2020 Real property 50 36 9 5 0 0 0 86 5 20
2020 Information management 26 25 18 12 7 12 0 59 21 25
2020 Information technology 26 32 17 11 7 7 0 62 19 170
2020 Internal audit 55 35 5 5 0 0 0 90 5 45
2020 Evaluation 31 28 23 5 9 5 0 62 14 20
2020 Data sciences 24 33 17 15 6 6 0 60 21 35
2020 Policy 27 36 14 13 8 2 0 65 21 385
2020 Project management 20 40 20 8 3 8 0 66 12 60
2020 Other services to the public 21 28 36 16 0 0 0 48 16 15
2020 None of the above 25 39 12 11 6 6 1 68 18 115
2019 Client contact centre 21 40 35 0 4 0 0 61 4 25
2019 Federal regulators 28 40 8 8 0 16 0 81 9 25
2019 Communications or public affairs 29 37 16 6 2 10 0 73 9 100
2019 Access to information and privacy 33 33 3 16 4 11 0 74 22 25
2019 Security 37 31 9 16 0 3 3 73 17 30
2019 Legal services 58 5 37 0 0 0 0 63 0 20
2019 Administration and operations 35 31 18 9 2 4 1 69 12 190
2019 Human resources 19 29 16 20 11 5 0 51 32 280
2019 Financial management 24 35 19 11 4 6 0 63 17 165
2019 Procurement 34 35 11 15 4 0 0 69 19 25
2019 Real property 55 33 0 4 4 4 0 91 9 25
2019 Information management 28 32 20 12 4 4 0 62 17 25
2019 Information technology 23 33 11 17 13 4 0 59 30 170
2019 Internal audit 32 47 10 6 0 4 0 83 7 50
2019 Evaluation 29 60 0 11 0 0 0 89 11 20
2019 Data sciences 20 34 10 13 13 10 0 60 29 40
2019 Policy 22 40 15 12 7 3 0 65 19 350
2019 Project management 15 28 27 23 4 4 0 44 28 55
2019 Other services to the public 52 31 9 4 0 4 0 86 5 20
2019 None of the above 26 34 15 14 8 3 1 62 23 100

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 41 12 4 14 0 0 70 17 25
2024 Intelligence analysts 36 31 7 10 17 0 0 66 27 10
2024 Federal regulators 27 38 18 10 7 0 0 65 17 30
2024 Compliance, inspection and enforcement 29 24 29 0 7 11 0 59 8 15
2024 Communications or public affairs 17 23 25 17 17 1 0 41 34 70
2024 Access to information and privacy 16 33 34 8 10 0 0 48 18 25
2024 Security 30 43 9 9 10 0 0 73 18 20
2024 Administration and operations 28 35 10 14 12 0 0 63 26 170
2024 Human resources 16 28 18 19 19 0 0 44 38 265
2024 Financial management 22 30 16 14 16 2 0 53 31 165
2024 Procurement 30 28 4 20 18 0 0 58 38 25
2024 Information management 25 37 11 24 4 0 0 62 27 30
2024 Information technology 14 23 17 19 23 3 0 38 44 120
2024 Internal audit 31 22 13 9 25 0 0 53 34 30
2024 Evaluation 22 29 5 21 19 5 0 53 42 20
2024 Data sciences 24 23 16 19 17 0 0 47 37 35
2024 Policy 19 32 15 15 18 2 0 52 33 330
2024 Project management 29 21 11 18 18 3 0 51 37 35
2024 Other services to the public 27 45 15 0 14 0 0 71 14 10
2024 None of the above 18 30 15 12 26 0 0 47 38 80
2022 Client contact centre 35 12 36 11 6 0 0 47 17 20
2022 Federal regulators 49 40 0 3 4 4 0 93 7 25
2022 Communications or public affairs 23 25 14 24 7 7 0 51 33 90
2022 Access to information and privacy 26 16 19 31 8 0 0 41 40 35
2022 Security 25 48 10 6 6 5 0 77 12 20
2022 Legal services 37 47 11 0 5 0 0 84 5 15
2022 Administration and operations 37 37 9 12 5 1 0 74 17 175
2022 Human resources 18 35 11 19 13 3 0 55 34 305
2022 Financial management 22 34 12 14 17 2 0 56 32 160
2022 Procurement 43 22 12 0 15 8 0 71 16 25
2022 Real property 47 19 15 14 5 0 0 66 19 20
2022 Information management 15 50 19 6 7 3 0 67 13 30
2022 Information technology 19 31 16 13 19 1 0 51 33 165
2022 Internal audit 49 30 3 6 10 2 0 81 17 45
2022 Evaluation 44 28 0 28 0 0 0 72 28 20
2022 Data sciences 26 30 20 7 15 2 0 57 23 40
2022 Policy 21 33 16 18 12 1 0 55 29 330
2022 Project management 17 30 11 30 13 0 0 46 43 75
2022 Other services to the public 26 19 15 30 10 0 0 45 40 15
2022 None of the above 28 33 11 18 9 1 1 61 27 105
2020 Client contact centre 43 28 27 3 0 0 0 70 3 30
2020 Federal regulators 39 45 4 4 8 0 0 84 13 25
2020 Communications or public affairs 18 40 17 17 6 2 0 59 23 105
2020 Access to information and privacy 31 50 11 8 0 0 0 81 8 30
2020 Security 28 24 25 14 9 0 0 52 23 20
2020 Legal services 48 44 8 0 0 0 0 92 0 15
2020 Administration and operations 35 40 11 7 6 2 1 76 13 195
2020 Human resources 25 33 15 15 9 2 0 60 25 270
2020 Financial management 31 37 15 10 5 2 0 69 15 195
2020 Procurement 44 33 4 16 4 0 0 76 20 25
2020 Real property 40 46 5 9 0 0 0 86 9 20
2020 Information management 30 38 11 10 7 4 0 71 18 25
2020 Information technology 26 29 23 12 7 2 0 57 20 175
2020 Internal audit 55 38 2 2 2 0 0 93 5 45
2020 Evaluation 36 28 5 9 14 9 0 70 25 20
2020 Data sciences 24 41 9 14 6 6 0 69 21 35
2020 Policy 25 32 17 16 9 1 0 58 25 385
2020 Project management 20 46 20 8 2 5 0 69 10 60
2020 Other services to the public 24 38 33 5 0 0 0 62 5 15
2020 None of the above 27 27 22 14 5 4 1 57 20 115
2019 Client contact centre 13 44 22 9 9 4 0 59 18 25
2019 Federal regulators 32 52 8 4 4 0 0 84 8 25
2019 Communications or public affairs 24 44 18 9 3 1 0 69 12 100
2019 Access to information and privacy 36 22 19 8 7 8 0 63 16 25
2019 Security 43 19 16 13 7 0 3 64 20 30
2019 Legal services 52 11 37 0 0 0 0 63 0 20
2019 Administration and operations 30 39 12 13 3 3 1 71 16 190
2019 Human resources 17 34 17 18 12 2 0 53 30 280
2019 Financial management 21 38 19 13 5 4 1 61 19 165
2019 Procurement 43 19 11 11 12 4 0 64 24 25
2019 Real property 33 51 0 12 4 0 0 84 16 25
2019 Information management 20 36 24 20 0 0 0 56 20 25
2019 Information technology 22 29 14 14 19 2 0 52 34 170
2019 Internal audit 31 41 2 25 0 2 0 73 25 50
2019 Evaluation 29 49 6 17 0 0 0 78 17 20
2019 Data sciences 23 29 16 18 10 5 0 54 29 40
2019 Policy 19 41 16 14 7 3 0 62 22 350
2019 Project management 22 18 30 20 9 2 0 40 29 55
2019 Other services to the public 42 32 18 4 4 0 0 73 9 20
2019 None of the above 25 31 19 14 10 1 1 57 24 105
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 38 4 4 8 0 0 84 12 25
2024 Intelligence analysts 50 23 19 8 0 0 0 73 8 10
2024 Federal regulators 38 46 7 0 8 0 0 85 8 30
2024 Compliance, inspection and enforcement 52 30 11 7 0 0 0 82 7 15
2024 Communications or public affairs 42 36 9 5 6 1 0 79 12 70
2024 Access to information and privacy 32 39 11 15 4 0 0 70 19 25
2024 Security 48 37 4 5 6 0 0 85 11 20
2024 Administration and operations 35 35 13 6 11 0 0 70 17 170
2024 Human resources 35 29 13 14 9 0 0 64 23 265
2024 Financial management 35 33 15 7 10 0 0 68 17 165
2024 Procurement 19 48 11 0 22 0 0 67 22 25
2024 Information management 47 21 6 23 3 0 0 68 26 30
2024 Information technology 27 34 14 16 6 1 1 63 23 120
2024 Internal audit 20 44 12 9 12 3 0 66 22 30
2024 Evaluation 37 22 16 15 10 0 0 59 25 20
2024 Data sciences 51 23 18 9 0 0 0 74 9 35
2024 Policy 37 36 10 10 6 0 0 74 16 330
2024 Project management 28 31 14 19 8 0 0 59 27 35
2024 Other services to the public 33 56 11 0 0 0 0 89 0 10
2024 None of the above 27 31 18 10 11 0 2 60 21 80
2022 Client contact centre 38 32 9 16 5 0 0 69 21 20
2022 Federal regulators 67 25 0 0 4 0 4 96 4 25
2022 Communications or public affairs 48 33 7 6 4 0 2 82 10 90
2022 Access to information and privacy 45 42 5 8 0 0 0 88 8 35
2022 Security 66 5 11 10 7 0 0 71 18 20
2022 Legal services 44 31 14 0 11 0 0 75 11 15
2022 Administration and operations 53 33 6 5 2 0 0 86 8 175
2022 Human resources 40 30 10 13 7 0 0 70 20 305
2022 Financial management 37 39 14 8 3 0 0 75 10 160
2022 Procurement 45 23 10 7 16 0 0 67 22 25
2022 Real property 55 16 19 10 0 0 0 71 10 20
2022 Information management 35 40 6 17 3 0 0 75 20 30
2022 Information technology 42 31 11 8 7 1 0 74 15 165
2022 Internal audit 56 30 6 4 4 0 0 86 8 45
2022 Evaluation 38 40 9 6 7 0 0 78 13 20
2022 Data sciences 36 37 13 9 2 2 0 75 12 40
2022 Policy 44 33 9 8 5 0 0 78 13 330
2022 Project management 32 45 7 9 7 0 0 77 16 75
2022 Other services to the public 49 25 11 5 11 0 0 74 15 15
2022 None of the above 40 32 12 12 5 1 0 72 16 105
2020 Client contact centre 42 43 6 9 0 0 0 85 9 30
2020 Federal regulators 43 41 0 8 8 0 0 84 16 25
2020 Communications or public affairs 43 33 7 13 5 0 0 76 17 100
2020 Access to information and privacy 52 40 6 3 0 0 0 92 3 30
2020 Security 47 30 9 10 5 0 0 77 14 20
2020 Legal services 40 38 14 8 0 0 0 78 8 15
2020 Administration and operations 46 32 9 11 2 0 0 78 13 195
2020 Human resources 41 30 13 11 4 0 0 72 16 270
2020 Financial management 39 36 13 7 5 0 1 75 12 190
2020 Procurement 33 50 4 4 4 4 0 87 9 25
2020 Real property 60 35 5 0 0 0 0 95 0 20
2020 Information management 47 30 20 3 0 0 0 77 3 25
2020 Information technology 36 40 11 8 5 0 0 77 13 175
2020 Internal audit 67 19 7 5 2 0 0 86 7 45
2020 Evaluation 41 28 18 5 9 0 0 68 14 20
2020 Data sciences 41 41 6 6 6 0 0 82 12 35
2020 Policy 39 35 10 11 5 0 0 74 16 380
2020 Project management 29 50 12 7 2 0 0 79 8 60
2020 Other services to the public 47 43 5 0 5 0 0 89 5 15
2020 None of the above 41 28 19 7 4 0 0 69 12 115
2019 Client contact centre 34 22 26 14 4 0 0 56 18 25
2019 Federal regulators 52 24 12 8 4 0 0 76 12 25
2019 Communications or public affairs 45 37 5 10 3 0 0 81 13 100
2019 Access to information and privacy 36 34 7 11 8 4 0 73 20 25
2019 Security 43 31 16 3 0 3 3 79 3 30
2019 Legal services 43 37 10 11 0 0 0 80 11 20
2019 Administration and operations 44 34 12 5 5 1 1 78 10 190
2019 Human resources 36 31 13 12 7 1 0 68 19 280
2019 Financial management 29 43 13 9 6 0 0 72 15 165
2019 Procurement 39 42 4 12 4 0 0 81 15 25
2019 Real property 50 38 4 8 0 0 0 88 8 25
2019 Information management 44 31 16 4 4 0 0 76 8 25
2019 Information technology 37 30 13 11 8 1 0 68 19 170
2019 Internal audit 47 28 12 10 0 0 2 77 10 50
2019 Evaluation 39 55 0 6 0 0 0 94 6 20
2019 Data sciences 34 34 8 19 3 3 0 70 22 40
2019 Policy 39 39 9 8 4 0 0 79 12 350
2019 Project management 25 44 14 9 7 0 0 69 17 55
2019 Other services to the public 47 31 9 4 9 0 0 78 13 20
2019 None of the above 41 34 12 9 4 0 1 76 12 105

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 33 8 8 0 0 0 84 8 25
2024 Intelligence analysts 48 35 8 9 0 0 0 83 9 10
2024 Federal regulators 48 49 0 3 0 0 0 97 3 25
2024 Compliance, inspection and enforcement 37 63 0 0 0 0 0 100 0 15
2024 Communications or public affairs 38 48 5 6 3 0 0 86 9 70
2024 Access to information and privacy 26 51 12 6 4 0 0 77 11 25
2024 Security 66 19 10 5 0 0 0 85 5 20
2024 Administration and operations 37 41 6 8 7 0 0 79 15 170
2024 Human resources 33 37 9 13 7 0 0 70 21 265
2024 Financial management 38 41 12 5 4 0 0 79 9 165
2024 Procurement 30 39 5 7 18 0 0 70 25 25
2024 Information management 41 35 17 8 0 0 0 75 8 30
2024 Information technology 27 38 9 18 8 0 0 66 25 120
2024 Internal audit 27 46 3 9 15 0 0 73 24 30
2024 Evaluation 26 48 9 11 5 0 0 74 16 20
2024 Data sciences 33 50 2 15 0 0 0 83 15 35
2024 Policy 34 39 6 15 5 0 0 74 20 330
2024 Project management 29 41 6 17 6 0 0 71 24 35
2024 Other services to the public 34 39 26 0 0 0 0 74 0 10
2024 None of the above 35 34 11 12 8 0 0 70 20 80
2022 Client contact centre 47 37 4 0 11 0 0 85 11 20
2022 Federal regulators 64 32 0 0 4 0 0 96 4 25
2022 Communications or public affairs 39 43 4 11 3 0 0 82 14 90
2022 Access to information and privacy 42 53 0 5 0 0 0 95 5 35
2022 Security 42 42 5 6 5 0 0 84 11 20
2022 Legal services 56 44 0 0 0 0 0 100 0 15
2022 Administration and operations 49 34 7 8 2 0 0 83 10 175
2022 Human resources 36 40 6 10 7 0 0 77 16 305
2022 Financial management 42 43 4 8 2 0 1 85 10 160
2022 Procurement 56 30 0 11 4 0 0 85 15 25
2022 Real property 41 44 11 5 0 0 0 84 5 20
2022 Information management 32 33 20 6 9 0 0 65 15 30
2022 Information technology 30 43 10 12 4 0 0 73 17 165
2022 Internal audit 42 42 6 8 2 0 0 84 10 45
2022 Evaluation 47 24 13 10 5 0 0 72 16 20
2022 Data sciences 29 41 12 17 0 0 0 71 17 40
2022 Policy 35 42 8 10 4 0 0 78 14 330
2022 Project management 28 41 6 17 8 0 0 69 25 75
2022 Other services to the public 39 45 11 0 5 0 0 83 5 15
2022 None of the above 42 40 9 6 3 0 0 82 9 105
2020 Client contact centre 43 26 13 13 6 0 0 69 19 30
2020 Federal regulators 48 41 8 4 0 0 0 88 4 25
2020 Communications or public affairs 33 43 6 16 2 0 0 76 18 100
2020 Access to information and privacy 44 48 3 3 3 0 0 92 5 30
2020 Security 38 29 24 5 5 0 0 66 10 20
2020 Legal services 43 41 8 8 0 0 0 84 8 15
2020 Administration and operations 42 39 8 8 4 0 0 81 11 195
2020 Human resources 35 43 8 10 4 0 0 79 13 265
2020 Financial management 45 39 8 5 3 0 1 84 8 190
2020 Procurement 53 35 4 4 4 0 0 88 8 25
2020 Real property 59 30 10 0 0 0 0 90 0 20
2020 Information management 32 43 12 11 4 0 0 74 14 25
2020 Information technology 38 34 12 10 7 0 0 71 17 175
2020 Internal audit 61 25 2 9 2 0 0 86 12 45
2020 Evaluation 46 32 0 14 9 0 0 77 23 20
2020 Data sciences 38 41 6 12 3 0 0 79 16 35
2020 Policy 30 43 12 11 3 0 0 74 14 380
2020 Project management 24 45 14 14 4 0 0 69 17 55
2020 Other services to the public 41 47 0 7 6 0 0 88 12 15
2020 None of the above 35 40 13 9 3 0 0 75 12 110
2019 Client contact centre 26 53 4 4 9 0 4 82 13 25
2019 Federal regulators 32 40 8 12 8 0 0 72 20 25
2019 Communications or public affairs 28 46 9 11 5 0 0 75 16 100
2019 Access to information and privacy 45 29 7 15 4 0 0 74 19 25
2019 Security 44 25 16 10 3 0 3 71 13 30
2019 Legal services 39 39 16 6 0 0 0 78 6 20
2019 Administration and operations 34 42 11 9 3 1 0 76 12 190
2019 Human resources 34 36 7 16 6 0 0 71 23 280
2019 Financial management 34 39 10 12 5 0 0 73 17 165
2019 Procurement 31 46 4 15 4 0 0 77 19 25
2019 Real property 59 32 0 4 4 0 0 92 8 25
2019 Information management 41 40 8 12 0 0 0 80 12 25
2019 Information technology 26 40 9 16 8 0 0 66 25 170
2019 Internal audit 35 45 6 12 2 0 0 80 14 50
2019 Evaluation 44 22 11 22 0 0 0 67 22 20
2019 Data sciences 24 34 10 16 15 0 0 58 32 40
2019 Policy 35 40 10 11 4 0 0 75 15 350
2019 Project management 31 41 8 17 4 0 0 72 20 55
2019 Other services to the public 51 27 9 4 4 4 0 81 9 20
2019 None of the above 43 31 13 10 2 0 1 75 12 105

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 64 24 4 4 4 0 0 88 8 25
2024 Intelligence analysts 34 29 27 9 0 0 0 64 9 10
2024 Federal regulators 51 26 12 7 4 0 0 77 11 25
2024 Compliance, inspection and enforcement 61 31 0 7 0 0 0 93 7 15
2024 Communications or public affairs 50 32 9 3 6 0 0 81 9 70
2024 Access to information and privacy 40 41 4 8 7 0 0 81 15 25
2024 Security 66 24 0 11 0 0 0 89 11 20
2024 Administration and operations 47 32 6 7 6 2 1 81 13 170
2024 Human resources 45 29 12 9 5 0 0 74 14 265
2024 Financial management 53 25 10 5 7 0 0 78 12 165
2024 Procurement 35 27 13 9 16 0 0 62 25 25
2024 Information management 64 23 6 6 0 0 0 88 6 30
2024 Information technology 42 32 8 12 6 1 0 74 18 120
2024 Internal audit 45 31 13 9 3 0 0 75 12 30
2024 Evaluation 37 18 14 20 11 0 0 56 30 20
2024 Data sciences 62 30 8 0 0 0 0 92 0 35
2024 Policy 48 30 7 10 5 0 0 78 15 330
2024 Project management 46 30 9 10 5 0 0 76 15 35
2024 Other services to the public 51 29 20 0 0 0 0 80 0 10
2024 None of the above 46 25 17 4 8 0 0 71 12 80
2022 Client contact centre 46 37 0 6 11 0 0 83 17 20
2022 Federal regulators 70 26 0 0 4 0 0 96 4 25
2022 Communications or public affairs 49 31 6 10 3 1 0 81 13 90
2022 Access to information and privacy 60 32 2 0 5 0 0 92 5 35
2022 Security 65 22 5 7 0 0 0 87 7 20
2022 Legal services 45 24 20 0 11 0 0 69 11 15
2022 Administration and operations 60 27 3 10 0 0 0 87 10 175
2022 Human resources 51 30 7 9 3 0 0 81 12 305
2022 Financial management 45 32 15 5 1 1 0 78 6 160
2022 Procurement 59 14 3 7 12 5 0 77 20 25
2022 Real property 60 25 15 0 0 0 0 85 0 20
2022 Information management 52 24 15 6 3 0 0 76 9 30
2022 Information technology 50 29 12 4 3 1 1 80 7 165
2022 Internal audit 57 31 4 6 2 0 0 88 8 45
2022 Evaluation 43 34 10 6 7 0 0 77 13 20
2022 Data sciences 50 24 20 0 5 2 0 75 5 40
2022 Policy 53 27 7 9 4 0 0 79 13 330
2022 Project management 47 38 0 5 6 3 0 88 12 75
2022 Other services to the public 57 10 10 17 0 0 5 71 18 15
2022 None of the above 51 29 6 8 6 0 0 80 14 105
2020 Client contact centre 60 31 9 0 0 0 0 91 0 30
2020 Federal regulators 46 33 8 0 13 0 0 79 13 25
2020 Communications or public affairs 57 22 6 8 7 1 0 79 15 100
2020 Access to information and privacy 62 27 9 3 0 0 0 89 3 30
2020 Security 56 15 0 19 9 0 0 71 29 20
2020 Legal services 61 17 14 0 0 8 0 85 0 15
2020 Administration and operations 58 27 8 5 3 0 0 85 7 195
2020 Human resources 51 30 8 7 2 1 0 82 10 270
2020 Financial management 51 34 8 4 3 0 0 85 7 195
2020 Procurement 72 16 8 0 4 0 0 88 4 25
2020 Real property 59 30 5 5 0 0 0 90 5 20
2020 Information management 50 35 12 4 0 0 0 85 4 25
2020 Information technology 49 25 10 9 6 1 1 75 15 175
2020 Internal audit 67 23 2 2 2 0 2 93 5 45
2020 Evaluation 45 33 0 5 13 0 5 81 19 20
2020 Data sciences 32 39 20 9 0 0 0 71 9 35
2020 Policy 48 31 7 10 4 0 0 79 14 380
2020 Project management 41 37 10 5 5 0 2 80 10 60
2020 Other services to the public 60 24 5 0 5 0 5 89 6 15
2020 None of the above 42 37 10 6 5 0 0 79 11 115
2019 Client contact centre 39 17 40 0 0 4 0 58 0 25
2019 Federal regulators 60 16 11 8 4 0 0 76 12 25
2019 Communications or public affairs 46 36 5 6 6 0 1 83 12 100
2019 Access to information and privacy 59 25 16 0 0 0 0 84 0 25
2019 Security 50 25 7 13 3 0 3 77 16 30
2019 Legal services 61 17 17 0 0 6 0 82 0 20
2019 Administration and operations 56 26 10 3 4 1 0 83 7 190
2019 Human resources 48 22 11 12 6 1 1 71 18 280
2019 Financial management 45 32 13 3 4 2 1 79 8 165
2019 Procurement 58 30 4 0 8 0 0 88 8 25
2019 Real property 58 38 0 0 4 0 0 96 4 25
2019 Information management 65 20 8 4 0 4 0 88 4 25
2019 Information technology 42 26 12 8 8 2 2 71 16 170
2019 Internal audit 57 27 8 6 2 0 0 84 8 50
2019 Evaluation 56 22 6 17 0 0 0 78 17 20
2019 Data sciences 29 34 8 15 10 3 0 65 27 40
2019 Policy 44 34 10 8 4 0 0 78 12 350
2019 Project management 35 43 7 5 9 0 0 78 15 55
2019 Other services to the public 56 17 17 9 0 0 0 74 9 20
2019 None of the above 49 27 10 9 5 0 0 75 14 105

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 44 17 0 4 0 0 79 4 25
2024 Intelligence analysts 65 18 9 0 8 0 0 83 8 10
2024 Federal regulators 27 33 18 12 10 0 0 60 23 30
2024 Compliance, inspection and enforcement 37 49 13 0 0 0 0 87 0 15
2024 Communications or public affairs 45 26 16 5 6 0 2 73 11 70
2024 Access to information and privacy 16 32 41 8 3 0 0 48 11 25
2024 Security 59 17 8 10 5 0 0 77 15 20
2024 Administration and operations 31 35 17 8 9 0 1 66 17 170
2024 Human resources 30 43 8 14 4 0 1 73 18 265
2024 Financial management 34 37 15 10 4 0 0 71 14 165
2024 Procurement 16 48 16 12 8 0 0 64 20 25
2024 Information management 28 44 13 12 2 0 0 72 14 30
2024 Information technology 17 28 19 20 15 0 1 45 35 120
2024 Internal audit 43 32 16 3 6 0 0 75 9 30
2024 Evaluation 27 32 21 14 6 0 0 59 21 20
2024 Data sciences 35 32 15 15 2 0 0 68 17 35
2024 Policy 29 36 15 14 5 0 1 66 19 330
2024 Project management 30 32 15 18 5 0 0 62 23 35
2024 Other services to the public 43 44 7 6 0 0 0 87 6 10
2024 None of the above 31 29 16 13 10 0 1 60 23 80
2022 Client contact centre 34 24 21 17 4 0 0 57 21 20
2022 Federal regulators 46 26 17 11 0 0 0 72 11 25
2022 Communications or public affairs 33 38 15 10 4 1 0 72 13 90
2022 Access to information and privacy 31 36 8 20 5 0 0 67 25 35
2022 Security 17 30 18 20 11 0 5 49 32 20
2022 Legal services 52 23 24 0 0 0 0 76 0 15
2022 Administration and operations 35 40 14 7 3 0 1 76 10 175
2022 Human resources 31 38 12 13 5 0 1 69 19 305
2022 Financial management 38 41 11 6 3 0 1 79 10 160
2022 Procurement 40 34 15 0 10 0 0 75 10 25
2022 Real property 46 39 10 5 0 0 0 85 5 20
2022 Information management 35 40 22 0 3 0 0 75 3 30
2022 Information technology 38 33 15 9 4 0 1 72 13 165
2022 Internal audit 59 27 10 2 2 0 0 86 4 45
2022 Evaluation 32 29 9 23 7 0 0 62 30 20
2022 Data sciences 19 38 18 12 12 0 0 57 25 40
2022 Policy 33 37 15 10 4 0 1 71 13 330
2022 Project management 25 48 11 6 10 0 0 74 16 75
2022 Other services to the public 46 34 5 5 10 0 0 80 16 15
2022 None of the above 34 42 9 10 3 1 1 77 14 105
2020 Client contact centre 40 26 12 16 6 0 0 66 22 30
2020 Federal regulators 25 33 31 8 4 0 0 57 12 25
2020 Communications or public affairs 42 36 9 9 2 0 2 79 11 100
2020 Access to information and privacy 31 40 25 0 3 0 0 71 3 30
2020 Security 24 27 24 14 10 0 0 51 25 20
2020 Legal services 31 45 0 8 16 0 0 76 24 15
2020 Administration and operations 36 36 13 10 3 0 1 73 14 195
2020 Human resources 31 40 10 13 4 0 1 73 17 270
2020 Financial management 42 37 11 7 2 0 2 80 8 190
2020 Procurement 44 32 8 12 0 4 0 79 13 25
2020 Real property 30 50 16 5 0 0 0 80 5 20
2020 Information management 50 32 7 7 4 0 0 82 11 25
2020 Information technology 32 39 13 11 4 0 1 71 15 175
2020 Internal audit 54 39 0 5 2 0 0 93 7 45
2020 Evaluation 51 31 5 14 0 0 0 82 14 20
2020 Data sciences 18 40 22 15 6 0 0 58 20 35
2020 Policy 26 39 15 15 4 0 1 65 19 380
2020 Project management 27 37 17 16 2 0 1 64 18 60
2020 Other services to the public 51 28 10 5 5 0 0 79 11 15
2020 None of the above 29 32 21 9 7 0 2 63 16 115
2019 Client contact centre 30 35 17 13 4 0 0 65 17 25
2019 Federal regulators 28 48 4 8 12 0 0 76 20 25
2019 Communications or public affairs 39 39 12 9 1 0 0 77 10 95
2019 Access to information and privacy 46 32 15 8 0 0 0 78 8 25
2019 Security 22 53 6 13 0 3 3 80 14 30
2019 Legal services 32 31 11 16 10 0 0 63 26 20
2019 Administration and operations 38 41 9 6 5 0 1 80 12 190
2019 Human resources 37 30 11 11 7 0 2 69 19 280
2019 Financial management 33 47 7 10 3 0 0 80 13 165
2019 Procurement 39 26 8 19 8 0 0 65 27 25
2019 Real property 40 52 5 0 0 0 4 95 0 25
2019 Information management 37 32 19 12 0 0 0 69 12 25
2019 Information technology 25 41 13 14 6 1 1 67 20 170
2019 Internal audit 46 33 12 6 0 0 2 81 6 50
2019 Evaluation 44 33 6 17 0 0 0 77 17 20
2019 Data sciences 19 50 8 16 3 3 3 73 19 40
2019 Policy 26 42 16 11 2 1 2 70 13 345
2019 Project management 26 37 10 19 7 0 2 64 26 55
2019 Other services to the public 37 41 13 9 0 0 0 77 9 20
2019 None of the above 31 36 14 13 4 1 2 69 17 105

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 19 4 0 8 0 0 88 8 25
2024 Intelligence analysts 56 8 17 10 0 0 10 70 11 10
2024 Federal regulators 56 15 15 11 4 0 0 70 15 30
2024 Compliance, inspection and enforcement 63 20 9 7 0 0 0 84 7 15
2024 Communications or public affairs 62 15 14 3 2 4 0 81 4 70
2024 Access to information and privacy 52 25 7 12 4 0 0 78 15 25
2024 Security 82 8 5 6 0 0 0 89 6 20
2024 Administration and operations 59 18 9 5 6 1 2 79 12 170
2024 Human resources 50 26 9 8 5 1 1 78 13 265
2024 Financial management 57 19 11 5 4 2 1 79 9 165
2024 Procurement 43 19 22 8 8 0 0 63 16 25
2024 Information management 71 13 7 3 0 6 0 89 3 30
2024 Information technology 47 32 7 8 4 2 0 81 12 120
2024 Internal audit 58 27 13 0 3 0 0 85 3 30
2024 Evaluation 44 16 10 14 16 0 0 60 30 20
2024 Data sciences 57 30 9 3 0 0 0 88 3 35
2024 Policy 59 21 9 4 5 2 1 82 10 330
2024 Project management 60 24 9 3 4 0 0 84 7 35
2024 Other services to the public 69 31 0 0 0 0 0 100 0 10
2024 None of the above 51 21 15 5 6 0 2 73 11 80
2022 Client contact centre 44 24 11 4 12 0 5 71 17 20
2022 Federal regulators 63 22 4 0 4 3 4 92 4 25
2022 Communications or public affairs 59 20 12 4 2 3 0 81 7 85
2022 Access to information and privacy 53 37 5 2 2 0 0 91 5 35
2022 Security 82 12 0 5 0 0 0 95 5 20
2022 Legal services 56 19 13 0 11 0 0 76 11 15
2022 Administration and operations 68 20 5 3 1 1 1 90 4 175
2022 Human resources 60 18 10 4 5 1 3 81 9 305
2022 Financial management 54 28 11 3 1 2 1 84 5 160
2022 Procurement 55 7 11 7 12 8 0 68 20 25
2022 Real property 70 16 15 0 0 0 0 85 0 20
2022 Information management 65 16 9 3 3 3 0 84 6 30
2022 Information technology 62 17 12 3 3 2 1 81 6 165
2022 Internal audit 68 24 2 4 2 0 0 92 6 45
2022 Evaluation 43 31 21 0 0 4 0 78 0 20
2022 Data sciences 55 29 0 0 7 5 4 92 8 40
2022 Policy 63 18 9 5 3 1 1 83 8 325
2022 Project management 61 18 4 8 4 3 1 83 12 75
2022 Other services to the public 59 13 13 5 0 5 5 80 6 15
2022 None of the above 58 24 6 6 4 2 0 84 10 105
2020 Client contact centre 64 16 16 3 0 0 0 81 3 30
2020 Federal regulators 51 20 8 8 8 4 0 74 18 25
2020 Communications or public affairs 63 20 5 4 4 3 2 87 8 100
2020 Access to information and privacy 71 14 15 0 0 0 0 85 0 30
2020 Security 52 15 10 15 9 0 0 66 24 20
2020 Legal services 67 19 14 0 0 0 0 86 0 15
2020 Administration and operations 66 17 9 3 4 1 1 84 7 195
2020 Human resources 52 25 13 5 3 2 0 79 8 270
2020 Financial management 54 23 12 6 1 2 2 80 8 195
2020 Procurement 80 4 8 0 4 0 4 87 4 25
2020 Real property 70 25 5 0 0 0 0 95 0 20
2020 Information management 61 7 15 11 0 0 5 72 12 25
2020 Information technology 56 18 11 3 7 2 2 78 11 175
2020 Internal audit 70 24 2 5 0 0 0 93 5 45
2020 Evaluation 49 19 14 0 14 0 5 72 14 20
2020 Data sciences 41 20 33 6 0 0 0 61 6 35
2020 Policy 57 22 9 6 3 3 1 82 9 380
2020 Project management 51 19 14 7 2 5 2 75 9 60
2020 Other services to the public 65 12 5 8 5 0 5 81 14 15
2020 None of the above 54 28 9 5 4 1 0 82 9 115

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 47 5 0 8 0 0 86 8 25
2024 Intelligence analysts 43 0 10 0 19 28 0 60 26 10
2024 Federal regulators 17 41 11 18 14 0 0 57 32 30
2024 Compliance, inspection and enforcement 14 40 32 7 0 7 0 57 8 15
2024 Communications or public affairs 18 41 14 11 8 8 0 64 21 70
2024 Access to information and privacy 24 31 27 12 3 3 0 57 16 25
2024 Security 39 52 3 0 5 0 0 91 5 20
2024 Administration and operations 31 33 12 8 14 2 0 65 23 170
2024 Human resources 17 37 13 18 12 3 0 55 31 265
2024 Financial management 27 32 22 8 10 0 0 59 18 165
2024 Procurement 20 18 26 18 13 4 0 40 32 25
2024 Information management 36 33 3 26 4 0 0 68 29 30
2024 Information technology 11 34 14 22 13 6 0 48 37 120
2024 Internal audit 36 39 12 10 3 0 0 75 12 30
2024 Evaluation 18 41 15 16 10 0 0 59 26 20
2024 Data sciences 19 25 23 24 5 4 0 46 30 35
2024 Policy 24 35 17 14 8 2 0 61 22 330
2024 Project management 36 26 8 16 11 3 0 63 28 35
2024 Other services to the public 52 28 20 0 0 0 0 80 0 10
2024 None of the above 19 31 15 15 16 3 2 52 32 80
2022 Client contact centre 35 34 26 0 5 0 0 69 5 20
2022 Federal regulators 42 33 14 7 0 4 0 79 7 25
2022 Communications or public affairs 31 31 12 12 5 9 0 69 18 90
2022 Access to information and privacy 21 44 16 12 2 4 0 69 15 35
2022 Security 33 39 18 10 0 0 0 72 10 20
2022 Legal services 47 22 17 14 0 0 0 69 14 15
2022 Administration and operations 41 34 9 8 5 3 0 77 13 175
2022 Human resources 25 35 15 12 8 5 0 63 21 305
2022 Financial management 26 45 10 11 4 2 1 74 16 160
2022 Procurement 33 14 7 11 19 16 0 56 36 25
2022 Real property 42 33 15 9 0 0 0 76 9 20
2022 Information management 19 49 19 9 0 4 0 71 9 30
2022 Information technology 26 38 15 12 7 2 1 66 19 165
2022 Internal audit 51 43 4 2 0 0 0 94 2 45
2022 Evaluation 19 43 17 21 0 0 0 61 21 20
2022 Data sciences 24 29 25 10 5 3 4 58 15 40
2022 Policy 25 40 16 7 8 2 0 67 16 330
2022 Project management 22 36 16 4 10 12 0 65 16 75
2022 Other services to the public 38 37 5 10 5 5 0 79 16 15
2022 None of the above 29 37 13 10 7 4 0 69 18 105
2020 Client contact centre 39 32 16 6 3 3 0 74 9 30
2020 Federal regulators 38 37 8 12 4 0 0 75 16 25
2020 Communications or public affairs 33 38 16 7 4 2 0 73 11 105
2020 Access to information and privacy 39 29 18 11 3 0 0 68 14 30
2020 Security 24 14 25 23 9 5 0 39 34 20
2020 Legal services 43 46 0 6 0 6 0 94 6 15
2020 Administration and operations 40 34 11 9 4 2 1 75 13 195
2020 Human resources 28 34 16 9 8 4 0 65 18 270
2020 Financial management 42 32 14 4 5 3 0 77 9 190
2020 Procurement 49 30 4 4 4 8 0 86 9 25
2020 Real property 40 41 9 5 0 5 0 85 5 20
2020 Information management 35 33 11 14 0 4 4 73 15 25
2020 Information technology 27 32 19 12 6 3 1 61 19 175
2020 Internal audit 51 40 7 2 0 0 0 91 2 45
2020 Evaluation 24 38 19 5 14 0 0 62 19 20
2020 Data sciences 19 19 26 28 3 6 0 40 33 35
2020 Policy 27 37 16 9 6 4 1 66 16 380
2020 Project management 23 38 21 7 3 7 0 66 11 60
2020 Other services to the public 30 39 12 5 8 6 0 74 14 15
2020 None of the above 29 35 12 15 6 3 0 66 21 115
2019 Client contact centre 26 35 22 13 4 0 0 61 17 25
2019 Federal regulators 32 28 16 4 12 8 0 65 18 25
2019 Communications or public affairs 40 25 13 11 7 3 0 67 19 95
2019 Access to information and privacy 30 43 20 4 4 0 0 72 8 25
2019 Security 50 22 13 3 6 3 3 76 10 30
2019 Legal services 38 36 15 5 0 5 0 78 6 20
2019 Administration and operations 44 27 11 8 5 5 0 74 14 190
2019 Human resources 25 36 15 11 10 3 0 63 22 275
2019 Financial management 30 38 13 8 7 3 1 71 15 160
2019 Procurement 39 27 8 8 16 4 0 68 24 25
2019 Real property 46 38 12 4 0 0 0 84 4 25
2019 Information management 50 16 13 17 4 0 0 67 21 25
2019 Information technology 25 32 18 9 10 5 0 61 20 170
2019 Internal audit 33 38 10 14 4 0 0 71 18 50
2019 Evaluation 51 32 6 11 0 0 0 83 11 20
2019 Data sciences 25 28 13 13 8 13 0 62 24 40
2019 Policy 31 37 15 8 6 3 0 70 15 350
2019 Project management 15 39 21 16 7 2 0 55 24 55
2019 Other services to the public 42 36 9 4 0 9 0 85 5 20
2019 None of the above 30 22 25 14 6 3 0 54 21 105

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 12 15 6 4 0 11 58 42 25
2024 Intelligence analysts 75 0 0 0 8 0 18 91 9 10
2024 Federal regulators 38 28 9 3 13 0 8 41 59 30
2024 Compliance, inspection and enforcement 54 26 7 0 14 0 0 54 46 15
2024 Communications or public affairs 34 28 8 6 11 1 11 39 61 70
2024 Access to information and privacy 38 28 12 8 11 0 3 39 61 25
2024 Security 47 10 13 10 10 5 6 53 47 20
2024 Administration and operations 38 25 14 7 7 1 8 42 58 170
2024 Human resources 39 22 15 10 8 1 5 42 58 265
2024 Financial management 40 26 15 9 7 1 3 42 58 165
2024 Procurement 42 14 11 18 8 4 4 45 55 25
2024 Information management 43 19 24 4 3 0 7 47 53 30
2024 Information technology 44 25 12 7 8 1 2 45 55 120
2024 Internal audit 30 27 12 9 21 0 0 30 70 30
2024 Evaluation 37 38 10 5 9 0 0 37 63 20
2024 Data sciences 52 21 16 2 5 3 2 54 46 35
2024 Policy 35 27 17 8 9 1 4 37 63 330
2024 Project management 44 20 9 8 13 3 5 47 53 35
2024 Other services to the public 48 21 27 0 0 0 4 50 50 10
2024 None of the above 38 27 12 2 9 1 11 43 57 80
2022 Client contact centre 49 22 9 0 4 6 10 20
2022 Federal regulators 36 24 26 3 0 7 4 25
2022 Communications or public affairs 45 31 11 4 4 0 4 90
2022 Access to information and privacy 47 27 16 0 7 0 2 35
2022 Security 52 22 10 5 6 0 5 20
2022 Legal services 31 41 22 0 6 0 0 15
2022 Administration and operations 53 26 6 4 6 2 4 175
2022 Human resources 46 23 11 8 5 1 4 305
2022 Financial management 48 22 12 7 7 1 4 160
2022 Procurement 45 23 4 14 12 3 0 25
2022 Real property 57 19 5 9 10 0 0 20
2022 Information management 49 32 10 3 0 3 3 30
2022 Information technology 48 23 12 4 6 0 6 165
2022 Internal audit 38 23 25 2 8 0 3 45
2022 Evaluation 63 20 13 0 0 0 4 20
2022 Data sciences 40 18 19 5 9 2 7 40
2022 Policy 38 25 18 6 9 1 4 330
2022 Project management 41 29 20 1 1 2 7 75
2022 Other services to the public 25 32 25 12 0 0 5 15
2022 None of the above 48 25 12 4 3 0 7 105
2020 Client contact centre 68 12 9 0 4 0 7 30
2020 Federal regulators 48 16 8 12 12 0 4 25
2020 Communications or public affairs 50 15 16 11 5 1 3 100
2020 Access to information and privacy 52 33 12 3 0 0 0 30
2020 Security 53 27 19 0 0 0 0 20
2020 Legal services 45 25 14 8 8 0 0 15
2020 Administration and operations 56 19 11 4 5 1 5 195
2020 Human resources 50 24 11 8 5 0 3 270
2020 Financial management 50 25 12 7 4 0 3 195
2020 Procurement 60 16 12 8 0 4 0 25
2020 Real property 44 35 15 0 5 0 0 20
2020 Information management 59 20 10 7 4 0 0 25
2020 Information technology 52 27 11 4 2 0 3 175
2020 Internal audit 51 24 14 7 2 2 0 45
2020 Evaluation 59 19 14 5 0 0 5 20
2020 Data sciences 44 19 20 6 9 0 3 35
2020 Policy 41 21 21 8 7 0 2 385
2020 Project management 47 24 12 13 0 0 4 60
2020 Other services to the public 45 17 6 10 8 8 6 15
2020 None of the above 42 20 18 9 7 2 2 115
2019 Client contact centre 66 13 4 4 4 0 9 25
2019 Federal regulators 48 25 11 8 4 0 4 25
2019 Communications or public affairs 61 20 7 4 4 1 2 100
2019 Access to information and privacy 62 19 7 8 0 4 0 25
2019 Security 56 19 3 7 3 3 9 30
2019 Legal services 55 23 6 0 10 0 6 20
2019 Administration and operations 56 21 9 4 4 1 4 190
2019 Human resources 52 23 10 8 4 0 4 275
2019 Financial management 50 20 15 6 5 1 2 165
2019 Procurement 54 19 12 8 4 0 4 25
2019 Real property 50 30 16 4 0 0 0 25
2019 Information management 68 13 12 4 4 0 0 25
2019 Information technology 60 21 9 4 3 0 3 170
2019 Internal audit 47 28 9 4 6 0 6 50
2019 Evaluation 61 12 16 6 6 0 0 20
2019 Data sciences 48 24 12 8 5 0 3 40
2019 Policy 45 27 16 5 3 1 3 350
2019 Project management 41 29 16 6 2 0 6 55
2019 Other services to the public 45 31 14 5 0 0 5 20
2019 None of the above 54 23 12 3 3 0 5 105

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 8 0 0 5 0 26 82 18 25
2024 Intelligence analysts 59 8 0 0 0 0 33 88 12 10
2024 Federal regulators 54 22 5 3 7 0 8 59 41 30
2024 Compliance, inspection and enforcement 78 0 0 0 7 0 15 91 9 15
2024 Communications or public affairs 46 15 3 3 6 3 25 64 36 70
2024 Access to information and privacy 50 24 8 4 0 0 14 58 42 25
2024 Security 82 3 0 0 0 0 15 96 4 20
2024 Administration and operations 59 8 9 2 5 1 17 71 29 170
2024 Human resources 56 8 7 1 5 2 21 73 27 265
2024 Financial management 58 13 5 4 9 2 10 66 34 165
2024 Procurement 47 6 8 4 20 4 12 55 45 25
2024 Information management 69 6 7 0 0 0 18 84 16 30
2024 Information technology 45 11 7 7 15 4 11 53 47 120
2024 Internal audit 62 7 6 3 0 0 21 79 21 30
2024 Evaluation 64 11 10 11 0 0 5 67 33 20
2024 Data sciences 50 5 9 8 12 0 16 59 41 35
2024 Policy 47 13 10 9 8 1 12 54 46 330
2024 Project management 54 6 14 0 5 0 20 68 32 35
2024 Other services to the public 63 0 5 9 0 20 4 83 17 10
2024 None of the above 49 5 8 2 10 3 23 67 33 80

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 0 0 0 8 4 19 89 11 25
2024 Intelligence analysts 65 8 10 0 0 0 18 79 21 10
2024 Federal regulators 74 4 3 0 4 9 7 87 13 30
2024 Compliance, inspection and enforcement 80 7 6 7 0 0 0 80 20 15
2024 Communications or public affairs 66 10 2 0 1 6 15 84 16 70
2024 Access to information and privacy 64 22 0 0 4 4 6 71 29 25
2024 Security 80 11 0 0 0 0 9 88 12 20
2024 Administration and operations 66 7 6 1 7 3 10 76 24 170
2024 Human resources 69 9 5 3 3 3 7 77 23 265
2024 Financial management 65 11 5 4 6 6 3 71 29 160
2024 Procurement 55 4 17 3 9 0 12 62 38 25
2024 Information management 62 11 7 3 3 3 10 72 28 30
2024 Information technology 61 9 9 1 7 7 6 70 30 120
2024 Internal audit 70 6 0 3 3 6 11 86 14 30
2024 Evaluation 56 12 16 0 6 5 5 63 37 20
2024 Data sciences 66 8 8 4 3 7 6 75 25 35
2024 Policy 66 11 6 2 3 5 8 75 25 330
2024 Project management 63 17 3 3 0 0 14 74 26 35
2024 Other services to the public 91 0 5 0 0 0 4 95 5 10
2024 None of the above 59 7 10 2 7 7 8 69 31 80
2022 Client contact centre 75 10 0 0 5 0 10 20
2022 Federal regulators 72 0 0 0 0 14 14 25
2022 Communications or public affairs 69 10 8 0 0 8 5 90
2022 Access to information and privacy 76 10 5 0 2 4 2 35
2022 Security 95 0 0 0 0 0 5 20
2022 Legal services 78 16 0 0 0 0 6 15
2022 Administration and operations 76 6 2 1 2 4 9 175
2022 Human resources 73 7 5 2 3 4 5 305
2022 Financial management 72 9 3 2 2 6 7 160
2022 Procurement 77 0 4 0 7 8 4 25
2022 Real property 80 5 5 10 0 0 0 20
2022 Information management 69 16 9 0 0 3 3 30
2022 Information technology 73 7 3 3 2 3 9 165
2022 Internal audit 78 4 4 2 2 4 5 45
2022 Evaluation 74 10 11 0 0 0 4 20
2022 Data sciences 63 8 7 7 7 0 7 40
2022 Policy 72 8 4 2 5 4 5 325
2022 Project management 58 12 5 3 5 5 11 75
2022 Other services to the public 56 24 15 0 0 0 5 15
2022 None of the above 71 4 7 2 3 6 7 105
2020 Client contact centre 85 3 9 0 0 3 0 30
2020 Federal regulators 84 4 8 0 0 4 0 25
2020 Communications or public affairs 77 8 1 3 3 3 5 105
2020 Access to information and privacy 94 3 0 0 0 3 0 30
2020 Security 80 10 5 0 5 0 0 20
2020 Legal services 84 0 8 0 8 0 0 15
2020 Administration and operations 81 6 3 0 1 4 5 195
2020 Human resources 78 8 3 2 3 3 4 270
2020 Financial management 82 6 4 2 2 1 3 190
2020 Procurement 80 0 12 0 4 4 0 25
2020 Real property 95 0 0 0 0 0 5 20
2020 Information management 75 4 14 0 0 7 0 25
2020 Information technology 77 7 5 2 2 3 4 175
2020 Internal audit 91 0 4 0 0 2 2 45
2020 Evaluation 64 14 14 0 4 0 5 20
2020 Data sciences 86 6 3 3 0 0 3 35
2020 Policy 76 8 4 2 2 4 4 380
2020 Project management 71 10 7 5 0 3 4 60
2020 Other services to the public 74 12 0 0 8 0 6 15
2020 None of the above 73 9 8 4 1 4 2 115
2019 Client contact centre 83 4 4 0 4 4 0 25
2019 Federal regulators 65 15 8 0 8 0 4 25
2019 Communications or public affairs 88 5 4 0 0 1 2 95
2019 Access to information and privacy 100 0 0 0 0 0 0 25
2019 Security 75 3 0 0 3 10 9 30
2019 Legal services 78 11 0 5 0 5 0 20
2019 Administration and operations 80 5 4 2 2 3 4 190
2019 Human resources 78 7 5 3 2 1 3 280
2019 Financial management 77 9 1 2 2 2 7 165
2019 Procurement 85 0 11 0 4 0 0 25
2019 Real property 96 0 0 0 4 0 0 25
2019 Information management 84 4 4 0 0 0 8 25
2019 Information technology 77 10 3 3 5 1 2 170
2019 Internal audit 73 8 7 0 2 6 4 45
2019 Evaluation 89 6 0 6 0 0 0 20
2019 Data sciences 72 10 5 8 3 0 3 40
2019 Policy 78 6 5 3 2 4 3 345
2019 Project management 76 7 4 2 5 2 4 55
2019 Other services to the public 85 4 0 0 0 0 10 20
2019 None of the above 73 13 5 0 2 1 6 105

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 66 4 0 0 4 0 26 89 11 25
2024 Intelligence analysts 65 0 10 0 0 0 25 87 13 10
2024 Federal regulators 88 0 0 0 0 0 12 100 0 30
2024 Compliance, inspection and enforcement 83 0 9 0 0 0 8 90 10 15
2024 Communications or public affairs 65 4 1 3 1 4 21 88 12 70
2024 Access to information and privacy 73 12 4 4 0 0 6 79 21 25
2024 Security 86 5 0 0 0 0 9 95 5 20
2024 Administration and operations 68 5 6 1 2 3 14 82 18 170
2024 Human resources 68 7 4 2 2 3 14 82 18 265
2024 Financial management 74 7 1 2 4 1 11 84 16 160
2024 Procurement 81 3 0 0 0 4 12 96 4 25
2024 Information management 71 6 4 0 3 0 17 85 15 30
2024 Information technology 75 4 3 3 0 5 11 89 11 120
2024 Internal audit 65 3 0 9 0 3 21 85 15 30
2024 Evaluation 74 5 0 0 11 0 10 82 18 20
2024 Data sciences 77 6 0 4 0 0 14 89 11 35
2024 Policy 66 9 4 2 2 2 15 80 20 330
2024 Project management 69 3 3 0 5 0 21 86 14 35
2024 Other services to the public 43 6 11 0 0 20 20 71 29 10
2024 None of the above 67 5 2 1 2 2 21 87 13 80

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 8 4 0 8 0 11 78 22 25
2024 Intelligence analysts 65 10 0 8 0 0 18 79 21 10
2024 Federal regulators 81 8 0 0 0 0 12 91 9 30
2024 Compliance, inspection and enforcement 70 0 9 0 0 6 15 88 12 15
2024 Communications or public affairs 52 11 5 7 1 4 20 68 32 70
2024 Access to information and privacy 67 8 19 0 0 0 6 71 29 25
2024 Security 71 14 0 11 0 0 4 74 26 20
2024 Administration and operations 56 13 9 3 6 3 12 65 35 170
2024 Human resources 66 8 6 2 4 1 12 77 23 265
2024 Financial management 63 14 2 5 5 1 10 71 29 160
2024 Procurement 62 13 5 4 0 4 12 74 26 25
2024 Information management 67 6 15 0 4 0 7 72 28 30
2024 Information technology 57 12 8 5 4 4 9 66 34 120
2024 Internal audit 61 6 4 3 9 0 17 74 26 30
2024 Evaluation 74 0 5 9 6 0 5 78 22 20
2024 Data sciences 78 5 8 2 4 0 3 80 20 35
2024 Policy 60 10 7 4 3 2 14 71 29 330
2024 Project management 63 7 4 0 8 0 18 77 23 35
2024 Other services to the public 49 0 5 6 0 20 20 82 18 10
2024 None of the above 66 9 2 3 4 0 16 78 22 80

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 40 12 3 14 0 7 70 17 25
2024 Intelligence analysts 25 26 20 19 0 0 10 57 21 10
2024 Federal regulators 4 33 18 14 31 0 0 37 45 30
2024 Compliance, inspection and enforcement 14 43 7 21 7 7 0 62 30 15
2024 Communications or public affairs 22 26 11 13 18 6 4 54 34 70
2024 Access to information and privacy 18 42 3 18 19 0 0 60 37 25
2024 Security 27 44 10 10 10 0 0 71 19 20
2024 Administration and operations 19 26 14 17 19 3 1 48 38 170
2024 Human resources 15 35 11 19 17 1 2 51 38 265
2024 Financial management 18 31 15 17 15 2 2 51 33 160
2024 Procurement 12 19 24 15 29 0 0 32 44 25
2024 Information management 19 32 10 16 19 4 0 53 36 30
2024 Information technology 16 29 7 24 18 5 0 47 45 120
2024 Internal audit 27 29 10 19 9 3 3 59 30 30
2024 Evaluation 12 50 9 14 15 0 0 61 29 20
2024 Data sciences 21 11 21 21 17 6 3 35 42 35
2024 Policy 17 31 13 14 16 3 4 52 33 330
2024 Project management 28 29 8 17 16 3 0 58 34 35
2024 Other services to the public 4 32 25 16 0 0 22 46 21 10
2024 None of the above 13 27 10 18 18 4 10 47 42 80
2022 Client contact centre 26 36 9 17 12 0 0 62 29 20
2022 Federal regulators 24 28 11 14 8 12 4 61 26 25
2022 Communications or public affairs 23 34 8 13 10 8 3 64 27 90
2022 Access to information and privacy 29 40 9 7 10 5 0 72 18 35
2022 Security 37 43 5 15 0 0 0 80 15 20
2022 Legal services 42 27 11 9 11 0 0 68 20 15
2022 Administration and operations 32 39 10 8 8 2 1 72 17 175
2022 Human resources 23 37 10 12 12 3 3 64 25 305
2022 Financial management 22 38 9 13 13 2 3 63 28 160
2022 Procurement 23 30 11 8 18 10 0 59 29 25
2022 Real property 35 21 19 14 5 0 5 60 20 20
2022 Information management 28 30 16 10 3 13 0 67 15 30
2022 Information technology 17 34 13 14 18 2 2 53 33 165
2022 Internal audit 40 33 6 11 6 0 4 76 18 45
2022 Evaluation 15 55 5 5 7 14 0 81 14 20
2022 Data sciences 30 28 10 13 9 10 0 64 25 40
2022 Policy 24 33 12 11 13 5 2 62 25 325
2022 Project management 18 38 8 12 15 6 4 62 30 70
2022 Other services to the public 28 22 18 22 10 0 0 50 32 15
2022 None of the above 25 32 14 14 9 5 1 60 25 105
2020 Client contact centre 38 22 15 17 7 0 0 61 24 30
2020 Federal regulators 22 45 4 16 8 4 0 70 25 25
2020 Communications or public affairs 27 29 13 15 10 5 1 60 27 105
2020 Access to information and privacy 32 39 9 9 5 6 0 76 15 30
2020 Security 23 29 24 19 5 0 0 52 24 20
2020 Legal services 18 30 19 19 8 6 0 50 29 15
2020 Administration and operations 32 29 15 15 6 2 2 64 21 195
2020 Human resources 27 29 13 13 13 3 1 59 27 270
2020 Financial management 34 31 14 9 8 3 2 68 17 190
2020 Procurement 28 29 20 4 12 4 4 61 17 25
2020 Real property 30 36 24 10 0 0 0 66 10 20
2020 Information management 34 25 18 11 0 7 5 67 12 25
2020 Information technology 22 31 14 18 13 2 1 54 31 175
2020 Internal audit 46 26 14 10 5 0 0 72 14 45
2020 Evaluation 31 19 9 14 14 9 5 58 32 20
2020 Data sciences 14 35 14 29 5 3 0 50 35 35
2020 Policy 26 28 14 14 11 2 4 58 27 385
2020 Project management 20 31 18 13 9 7 2 56 24 60
2020 Other services to the public 48 21 5 12 8 0 5 74 21 15
2020 None of the above 21 32 12 12 12 5 6 59 27 115
2019 Client contact centre 26 30 13 9 9 9 4 65 20 25
2019 Federal regulators 36 36 4 12 4 8 0 78 17 25
2019 Communications or public affairs 31 24 12 23 8 3 0 56 32 100
2019 Access to information and privacy 29 29 16 11 4 7 3 65 17 25
2019 Security 31 25 16 16 6 0 6 60 24 30
2019 Legal services 28 28 17 5 11 6 6 63 18 20
2019 Administration and operations 37 29 12 11 8 2 1 68 19 190
2019 Human resources 22 30 12 15 14 4 2 56 31 280
2019 Financial management 23 33 17 12 8 4 3 60 22 165
2019 Procurement 39 11 12 15 16 8 0 54 33 25
2019 Real property 41 22 8 12 8 0 9 69 22 25
2019 Information management 36 20 16 16 12 0 0 56 28 25
2019 Information technology 26 28 14 13 15 3 1 57 29 170
2019 Internal audit 25 33 10 13 10 2 6 63 25 50
2019 Evaluation 23 32 11 11 11 11 0 62 25 20
2019 Data sciences 23 31 5 18 13 8 3 60 34 40
2019 Policy 29 30 11 13 8 4 4 64 24 350
2019 Project management 14 33 13 25 7 4 4 51 35 55
2019 Other services to the public 32 31 4 14 9 9 0 70 25 20
2019 None of the above 24 27 20 13 10 4 3 54 24 105

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 27 4 5 8 0 0 83 13 25
2024 Intelligence analysts 37 44 10 0 9 0 0 81 9 10
2024 Federal regulators 34 44 7 11 0 4 0 81 11 30
2024 Compliance, inspection and enforcement 30 30 32 7 0 0 0 60 7 15
2024 Communications or public affairs 32 40 7 12 8 1 0 73 20 70
2024 Access to information and privacy 25 55 0 17 3 0 0 80 20 25
2024 Security 41 49 5 6 0 0 0 89 6 20
2024 Administration and operations 33 39 10 9 7 0 2 73 16 170
2024 Human resources 37 28 13 14 8 0 0 65 22 265
2024 Financial management 37 34 14 7 7 0 0 72 14 165
2024 Procurement 24 43 7 7 18 0 0 67 25 25
2024 Information management 32 44 3 13 7 0 0 77 20 30
2024 Information technology 28 40 8 15 9 0 0 68 24 120
2024 Internal audit 33 42 7 9 9 0 0 75 18 30
2024 Evaluation 39 26 15 10 10 0 0 65 20 20
2024 Data sciences 43 34 3 10 10 0 0 77 21 35
2024 Policy 40 31 10 11 8 0 0 71 19 330
2024 Project management 30 26 19 10 14 0 0 56 25 35
2024 Other services to the public 9 63 19 0 0 0 9 79 0 10
2024 None of the above 31 40 11 6 11 1 0 72 17 80
2022 Client contact centre 36 23 22 4 10 0 5 62 15 20
2022 Federal regulators 70 26 0 0 4 0 0 96 4 25
2022 Communications or public affairs 42 39 8 7 3 2 0 82 10 85
2022 Access to information and privacy 40 41 3 15 2 0 0 80 17 35
2022 Security 50 39 5 6 0 0 0 89 6 20
2022 Legal services 29 38 11 6 16 0 0 67 22 15
2022 Administration and operations 54 30 8 6 2 0 0 84 8 175
2022 Human resources 39 38 8 9 6 0 0 77 15 305
2022 Financial management 35 48 6 9 2 0 0 83 11 160
2022 Procurement 41 33 8 15 4 0 0 74 18 25
2022 Real property 60 31 0 5 5 0 0 90 10 20
2022 Information management 47 33 7 9 3 0 0 80 12 30
2022 Information technology 46 31 10 9 4 0 0 77 13 165
2022 Internal audit 58 25 4 12 0 0 0 83 12 45
2022 Evaluation 42 29 16 13 0 0 0 71 13 20
2022 Data sciences 46 31 8 8 7 0 0 76 15 35
2022 Policy 42 36 10 7 6 0 0 78 13 325
2022 Project management 33 44 10 8 5 0 0 77 13 75
2022 Other services to the public 57 28 10 0 5 0 0 84 5 15
2022 None of the above 42 38 9 6 3 0 1 82 9 105
2020 Client contact centre 44 30 13 9 3 0 0 74 12 30
2020 Federal regulators 33 55 4 4 4 0 0 88 8 25
2020 Communications or public affairs 47 37 2 12 2 0 0 85 13 100
2020 Access to information and privacy 48 47 0 5 0 0 0 95 5 30
2020 Security 43 33 10 9 5 0 0 76 14 20
2020 Legal services 53 31 16 0 0 0 0 84 0 15
2020 Administration and operations 45 36 9 4 6 0 0 81 10 195
2020 Human resources 37 37 10 11 5 0 0 74 16 270
2020 Financial management 50 34 7 6 3 0 1 84 8 190
2020 Procurement 76 12 12 0 0 0 0 88 0 25
2020 Real property 60 35 5 0 0 0 0 95 0 20
2020 Information management 60 19 11 7 3 0 0 79 11 25
2020 Information technology 45 36 7 7 4 0 1 81 11 175
2020 Internal audit 58 35 2 2 2 0 0 93 5 45
2020 Evaluation 45 23 18 9 5 0 0 67 14 20
2020 Data sciences 50 23 9 16 3 0 0 73 18 35
2020 Policy 39 39 9 11 3 0 0 78 14 380
2020 Project management 27 53 8 10 2 0 0 80 12 60
2020 Other services to the public 52 30 5 0 13 0 0 82 13 15
2020 None of the above 38 36 16 9 1 0 0 74 10 115
2019 Client contact centre 30 40 13 9 9 0 0 70 17 25
2019 Federal regulators 36 44 12 8 0 0 0 80 8 25
2019 Communications or public affairs 47 31 16 4 2 0 0 78 6 95
2019 Access to information and privacy 37 49 14 0 0 0 0 86 0 25
2019 Security 46 39 10 0 3 0 3 87 3 30
2019 Legal services 37 53 4 5 0 0 0 90 5 20
2019 Administration and operations 46 28 11 9 4 0 2 76 13 190
2019 Human resources 43 33 9 11 5 0 0 75 16 280
2019 Financial management 30 48 13 6 3 0 0 77 10 160
2019 Procurement 52 36 0 4 4 0 4 92 8 25
2019 Real property 50 33 4 8 4 0 0 84 12 25
2019 Information management 38 33 13 12 4 0 0 71 16 25
2019 Information technology 48 30 9 7 5 1 0 79 12 170
2019 Internal audit 45 35 6 10 2 0 2 81 13 50
2019 Evaluation 40 44 6 11 0 0 0 83 11 20
2019 Data sciences 38 30 8 16 8 0 0 68 24 35
2019 Policy 38 40 12 8 2 0 0 78 10 345
2019 Project management 33 36 13 14 4 0 0 69 18 55
2019 Other services to the public 60 31 4 0 4 0 0 91 4 20
2019 None of the above 43 33 11 8 4 0 0 77 12 100

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 28 5 0 8 0 0 87 8 25
2024 Intelligence analysts 36 31 17 8 9 0 0 66 17 10
2024 Federal regulators 54 16 20 6 4 0 0 70 10 30
2024 Compliance, inspection and enforcement 44 56 0 0 0 0 0 100 0 15
2024 Communications or public affairs 39 33 16 8 3 0 0 73 12 70
2024 Access to information and privacy 32 48 13 8 0 0 0 79 8 25
2024 Security 42 47 0 6 5 0 0 89 11 20
2024 Administration and operations 50 24 11 8 6 0 1 75 14 170
2024 Human resources 43 30 10 12 6 0 0 72 18 265
2024 Financial management 40 35 8 10 6 0 0 75 17 165
2024 Procurement 33 43 12 4 8 0 0 76 13 25
2024 Information management 40 43 8 3 3 4 0 86 6 30
2024 Information technology 33 37 10 12 7 1 0 71 19 120
2024 Internal audit 27 36 16 9 12 0 0 63 21 30
2024 Evaluation 39 21 9 16 15 0 0 60 30 20
2024 Data sciences 56 21 2 13 8 0 0 77 20 35
2024 Policy 35 41 11 6 7 0 0 76 13 330
2024 Project management 38 33 14 8 6 0 0 71 15 35
2024 Other services to the public 25 49 16 0 0 0 10 82 0 10
2024 None of the above 35 28 16 9 10 0 0 64 20 80
2022 Client contact centre 51 21 13 10 5 0 0 72 16 20
2022 Federal regulators 68 22 6 0 4 0 0 90 4 25
2022 Communications or public affairs 44 30 12 11 2 1 0 75 14 90
2022 Access to information and privacy 39 52 2 7 0 0 0 91 7 35
2022 Security 55 45 0 0 0 0 0 100 0 20
2022 Legal services 53 16 14 16 0 0 0 70 16 15
2022 Administration and operations 58 31 4 4 3 0 1 90 7 175
2022 Human resources 44 32 11 7 5 0 0 76 12 305
2022 Financial management 40 38 12 8 2 0 0 77 11 160
2022 Procurement 49 22 11 7 12 0 0 71 18 25
2022 Real property 70 15 5 10 0 0 0 85 10 20
2022 Information management 55 23 10 13 0 0 0 77 13 30
2022 Information technology 54 27 9 6 3 1 0 82 9 165
2022 Internal audit 55 32 4 6 2 0 0 87 8 45
2022 Evaluation 54 19 8 18 0 0 0 73 18 20
2022 Data sciences 48 32 3 7 9 0 0 80 17 40
2022 Policy 46 34 9 6 4 0 0 80 10 325
2022 Project management 39 40 7 6 7 0 0 80 13 75
2022 Other services to the public 69 16 5 5 5 0 0 84 11 15
2022 None of the above 45 41 9 2 3 0 1 87 5 105
2020 Client contact centre 53 25 15 3 3 0 0 79 6 30
2020 Federal regulators 37 26 20 8 8 0 0 63 16 25
2020 Communications or public affairs 56 28 8 5 3 0 0 85 8 100
2020 Access to information and privacy 38 49 8 3 3 0 0 86 5 30
2020 Security 40 32 19 4 5 0 0 72 9 20
2020 Legal services 45 27 19 8 0 0 0 73 8 15
2020 Administration and operations 49 35 9 4 4 0 0 84 8 195
2020 Human resources 45 34 9 8 5 0 0 79 12 270
2020 Financial management 52 27 12 6 2 0 0 80 8 190
2020 Procurement 65 20 16 0 0 0 0 84 0 25
2020 Real property 55 35 10 0 0 0 0 90 0 20
2020 Information management 59 23 7 7 3 0 0 82 11 25
2020 Information technology 49 28 12 4 6 0 0 77 10 175
2020 Internal audit 60 30 5 2 2 0 0 91 5 45
2020 Evaluation 49 28 5 0 18 0 0 77 18 20
2020 Data sciences 50 23 11 13 3 0 0 73 16 35
2020 Policy 39 38 11 9 3 0 0 77 12 380
2020 Project management 35 43 12 7 3 0 0 79 10 60
2020 Other services to the public 71 11 13 0 5 0 0 82 5 15
2020 None of the above 45 29 14 10 2 0 0 74 12 115
2019 Client contact centre 26 35 26 4 4 4 0 64 9 25
2019 Federal regulators 34 41 8 17 0 0 0 75 17 25
2019 Communications or public affairs 48 27 16 4 4 0 1 75 8 95
2019 Access to information and privacy 37 41 4 12 3 4 0 80 16 25
2019 Security 60 28 9 0 0 0 3 91 0 30
2019 Legal services 32 41 16 10 0 0 0 74 10 20
2019 Administration and operations 49 32 12 3 4 0 1 81 7 190
2019 Human resources 45 32 11 9 4 0 0 76 13 280
2019 Financial management 40 35 16 5 4 0 0 74 9 165
2019 Procurement 50 34 4 4 8 0 0 85 12 25
2019 Real property 50 42 4 4 0 0 0 92 4 25
2019 Information management 52 8 32 8 0 0 0 61 8 25
2019 Information technology 56 25 10 4 5 0 0 81 10 170
2019 Internal audit 47 36 4 13 0 0 0 83 13 50
2019 Evaluation 62 33 0 6 0 0 0 94 6 20
2019 Data sciences 45 27 3 15 10 0 0 72 26 40
2019 Policy 39 33 18 7 3 0 0 72 10 350
2019 Project management 42 35 11 5 7 0 0 77 13 55
2019 Other services to the public 58 24 14 0 5 0 0 82 5 20
2019 None of the above 45 35 12 4 5 0 0 80 8 105

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 24 4 5 8 0 0 83 13 25
2024 Intelligence analysts 36 30 35 0 0 0 0 65 0 10
2024 Federal regulators 50 28 16 6 0 0 0 77 6 30
2024 Compliance, inspection and enforcement 38 53 9 0 0 0 0 91 0 15
2024 Communications or public affairs 42 37 8 8 3 1 0 80 11 70
2024 Access to information and privacy 31 46 15 4 4 0 0 77 8 25
2024 Security 46 33 5 11 4 0 0 79 15 20
2024 Administration and operations 48 31 7 8 6 0 1 79 15 170
2024 Human resources 35 34 12 12 7 0 0 69 19 265
2024 Financial management 34 42 11 7 5 1 0 77 12 165
2024 Procurement 24 43 8 21 4 0 0 67 25 25
2024 Information management 40 35 14 8 3 0 0 75 11 30
2024 Information technology 29 29 18 17 6 0 1 58 23 120
2024 Internal audit 30 40 6 15 9 0 0 70 24 30
2024 Evaluation 37 28 11 19 5 0 0 66 24 20
2024 Data sciences 56 25 5 12 0 0 2 83 12 35
2024 Policy 36 38 9 10 5 0 1 75 15 330
2024 Project management 33 28 17 10 13 0 0 61 22 35
2024 Other services to the public 23 64 13 0 0 0 0 87 0 10
2024 None of the above 33 38 15 6 8 0 0 71 14 80
2022 Client contact centre 44 25 15 10 5 0 0 69 15 20
2022 Federal regulators 71 21 4 4 0 0 0 92 4 25
2022 Communications or public affairs 50 33 5 9 2 1 0 84 11 90
2022 Access to information and privacy 30 57 5 8 0 0 0 87 8 35
2022 Security 41 49 5 5 0 0 0 90 5 20
2022 Legal services 41 28 25 6 0 0 0 69 6 15
2022 Administration and operations 61 26 6 6 1 0 1 88 6 175
2022 Human resources 42 30 12 10 6 0 0 72 16 305
2022 Financial management 40 41 11 6 3 0 0 80 8 160
2022 Procurement 41 37 3 15 4 0 0 78 19 25
2022 Real property 49 35 10 6 0 0 0 84 6 20
2022 Information management 41 40 13 6 0 0 0 81 6 30
2022 Information technology 50 30 11 4 3 1 1 81 8 165
2022 Internal audit 54 36 2 4 4 0 0 89 9 45
2022 Evaluation 42 35 10 13 0 0 0 77 13 20
2022 Data sciences 42 39 3 7 10 0 0 81 17 40
2022 Policy 46 33 9 7 4 0 1 80 11 325
2022 Project management 32 38 10 7 13 0 0 70 20 70
2022 Other services to the public 69 21 5 0 5 0 0 90 5 15
2022 None of the above 47 35 5 8 2 0 2 84 10 105
2020 Client contact centre 54 27 6 9 3 0 0 82 12 30
2020 Federal regulators 29 43 8 16 4 0 0 71 21 25
2020 Communications or public affairs 46 38 3 10 3 0 0 84 13 105
2020 Access to information and privacy 52 41 3 3 3 0 0 92 5 30
2020 Security 29 33 10 18 10 0 0 63 28 20
2020 Legal services 45 41 14 0 0 0 0 86 0 15
2020 Administration and operations 42 40 9 6 3 0 0 82 9 190
2020 Human resources 40 35 9 12 3 0 1 76 15 270
2020 Financial management 43 40 11 5 1 0 0 83 6 190
2020 Procurement 66 21 4 8 0 0 0 88 8 25
2020 Real property 50 36 5 9 0 0 0 86 9 20
2020 Information management 47 39 0 11 4 0 0 86 14 25
2020 Information technology 42 37 10 6 3 1 0 80 9 170
2020 Internal audit 49 42 5 2 2 0 0 90 5 45
2020 Evaluation 45 33 13 0 9 0 0 78 9 20
2020 Data sciences 34 37 6 18 0 6 0 75 19 35
2020 Policy 36 39 10 11 4 0 0 75 15 385
2020 Project management 28 42 23 7 0 0 0 71 7 60
2020 Other services to the public 37 37 12 8 6 0 0 74 14 15
2020 None of the above 37 38 11 10 3 0 1 75 14 115
2019 Client contact centre 42 29 19 5 5 0 0 72 10 20
2019 Federal regulators 49 31 8 12 0 0 0 80 12 25
2019 Communications or public affairs 43 41 12 2 2 0 0 84 4 100
2019 Access to information and privacy 52 41 0 4 4 0 0 92 8 25
2019 Security 41 41 6 9 0 0 3 84 10 30
2019 Legal services 58 21 11 5 4 0 0 79 10 20
2019 Administration and operations 47 36 9 7 2 0 0 83 9 185
2019 Human resources 35 37 11 11 5 0 1 73 16 275
2019 Financial management 35 46 6 9 3 1 0 82 12 160
2019 Procurement 50 23 12 8 8 0 0 73 16 25
2019 Real property 52 40 8 0 0 0 0 92 0 25
2019 Information management 37 44 4 12 4 0 0 80 16 25
2019 Information technology 41 37 11 7 4 1 0 78 11 170
2019 Internal audit 45 36 6 11 0 0 2 83 11 50
2019 Evaluation 40 49 6 6 0 0 0 89 6 20
2019 Data sciences 37 24 14 13 10 0 3 62 24 40
2019 Policy 37 41 11 8 2 0 1 79 10 345
2019 Project management 32 40 10 17 2 0 0 72 19 55
2019 Other services to the public 64 13 9 4 0 9 0 85 5 20
2019 None of the above 49 32 8 3 7 0 2 82 10 105

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 46 9 0 8 4 0 82 9 25
2024 Intelligence analysts 33 28 13 10 0 16 0 73 12 10
2024 Federal regulators 21 44 11 3 11 10 0 73 16 30
2024 Compliance, inspection and enforcement 25 67 0 0 0 8 0 100 0 15
2024 Communications or public affairs 31 34 19 9 3 4 0 68 12 70
2024 Access to information and privacy 16 52 25 7 0 0 0 68 7 25
2024 Security 42 54 0 0 0 4 0 100 0 20
2024 Administration and operations 24 39 20 10 3 3 1 66 13 170
2024 Human resources 28 35 18 9 6 4 0 66 16 265
2024 Financial management 23 44 16 6 8 3 0 70 14 160
2024 Procurement 25 47 12 4 13 0 0 72 17 25
2024 Information management 35 38 7 10 7 4 0 76 17 30
2024 Information technology 20 45 13 11 7 3 0 67 20 120
2024 Internal audit 20 36 22 15 3 3 0 58 18 30
2024 Evaluation 16 42 16 10 16 0 0 58 26 20
2024 Data sciences 27 43 5 19 5 2 0 71 24 35
2024 Policy 27 37 17 11 5 3 0 66 16 330
2024 Project management 29 33 16 10 9 3 0 64 20 35
2024 Other services to the public 24 49 27 0 0 0 0 73 0 10
2024 None of the above 29 34 15 10 11 1 0 64 21 80
2022 Client contact centre 40 16 25 8 5 5 0 59 14 20
2022 Federal regulators 39 40 7 10 4 0 0 79 14 25
2022 Communications or public affairs 31 47 8 8 3 3 0 80 12 90
2022 Access to information and privacy 30 51 4 12 2 0 0 82 14 35
2022 Security 51 49 0 0 0 0 0 100 0 20
2022 Legal services 36 36 16 0 11 0 0 72 11 15
2022 Administration and operations 33 44 10 6 3 3 0 81 9 175
2022 Human resources 27 42 14 8 5 3 1 72 14 305
2022 Financial management 26 45 11 10 3 5 0 75 13 160
2022 Procurement 25 29 22 8 7 8 0 59 17 25
2022 Real property 51 30 10 5 5 0 0 81 10 20
2022 Information management 30 39 20 3 3 6 0 73 6 30
2022 Information technology 31 39 16 7 5 3 0 72 12 165
2022 Internal audit 38 42 7 4 2 6 0 86 7 45
2022 Evaluation 18 51 15 5 7 4 0 72 12 20
2022 Data sciences 30 28 16 10 7 10 0 64 19 40
2022 Policy 26 45 10 11 5 2 0 73 17 330
2022 Project management 24 42 10 8 8 8 0 72 17 75
2022 Other services to the public 51 16 23 5 0 5 0 71 6 15
2022 None of the above 32 44 12 5 4 3 0 78 9 105
2020 Client contact centre 41 43 0 6 0 10 0 93 7 30
2020 Federal regulators 21 33 31 8 8 0 0 53 16 25
2020 Communications or public affairs 40 46 7 5 1 2 0 87 6 105
2020 Access to information and privacy 29 54 12 3 3 0 0 83 5 30
2020 Security 33 35 14 9 0 9 0 74 10 20
2020 Legal services 34 17 28 16 0 6 0 54 17 15
2020 Administration and operations 31 42 15 5 4 3 0 76 9 195
2020 Human resources 31 42 13 9 2 2 1 75 11 270
2020 Financial management 35 45 8 6 2 4 0 84 8 190
2020 Procurement 49 35 8 0 4 3 0 87 4 25
2020 Real property 45 55 0 0 0 0 0 100 0 20
2020 Information management 52 37 0 7 0 4 0 92 8 25
2020 Information technology 35 40 14 5 5 2 0 77 9 175
2020 Internal audit 53 35 7 5 0 0 0 88 5 45
2020 Evaluation 27 37 22 14 0 0 0 64 14 20
2020 Data sciences 29 48 11 9 3 0 0 77 12 35
2020 Policy 27 47 15 7 2 2 0 76 10 380
2020 Project management 29 47 13 5 0 5 0 80 5 60
2020 Other services to the public 44 38 0 0 13 0 5 86 14 15
2020 None of the above 28 41 14 9 2 4 1 74 11 115
2019 Client contact centre 18 52 17 4 9 0 0 70 13 25
2019 Federal regulators 24 44 8 12 0 12 0 77 14 25
2019 Communications or public affairs 39 42 10 2 1 6 0 86 3 100
2019 Access to information and privacy 27 50 16 8 0 0 0 76 8 25
2019 Security 32 42 16 3 0 3 3 79 4 30
2019 Legal services 32 47 16 0 0 5 0 83 0 20
2019 Administration and operations 31 41 17 7 2 2 1 74 9 190
2019 Human resources 30 38 15 10 5 1 0 69 15 280
2019 Financial management 23 46 21 4 2 2 1 72 6 165
2019 Procurement 39 38 8 4 8 4 0 80 12 25
2019 Real property 46 38 8 4 0 4 0 87 4 25
2019 Information management 36 36 12 12 0 4 0 75 13 25
2019 Information technology 30 42 16 6 5 2 0 73 11 170
2019 Internal audit 33 51 8 4 0 2 2 87 5 50
2019 Evaluation 45 39 10 6 0 0 0 84 6 20
2019 Data sciences 34 41 5 10 8 3 0 77 18 40
2019 Policy 30 43 15 7 4 2 0 74 11 350
2019 Project management 28 35 15 11 7 3 0 65 19 55
2019 Other services to the public 32 45 9 9 0 5 0 81 9 20
2019 None of the above 27 45 16 2 6 3 1 75 8 105

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 29 7 0 11 0 0 82 11 25
2024 Intelligence analysts 43 31 10 0 17 0 0 73 17 10
2024 Federal regulators 58 23 8 10 0 0 0 82 10 30
2024 Compliance, inspection and enforcement 52 15 6 19 7 0 0 67 26 15
2024 Communications or public affairs 29 43 10 8 8 1 0 73 17 70
2024 Access to information and privacy 10 54 11 21 4 0 0 64 25 25
2024 Security 50 19 4 17 11 0 0 68 28 20
2024 Administration and operations 40 32 9 9 9 0 0 73 18 170
2024 Human resources 35 34 8 10 13 0 0 69 23 265
2024 Financial management 38 26 15 10 11 0 0 64 21 165
2024 Procurement 24 20 26 21 8 0 0 45 30 25
2024 Information management 47 21 0 27 6 0 0 67 33 30
2024 Information technology 31 35 10 14 9 1 1 67 23 120
2024 Internal audit 23 33 4 25 15 0 0 56 40 30
2024 Evaluation 36 38 5 11 10 0 0 75 21 20
2024 Data sciences 45 26 6 11 11 0 0 71 23 35
2024 Policy 41 33 9 9 8 0 0 73 17 330
2024 Project management 50 11 9 11 19 0 0 62 30 35
2024 Other services to the public 34 59 7 0 0 0 0 93 0 10
2024 None of the above 31 36 3 16 12 0 3 68 29 80
2022 Client contact centre 64 28 0 4 4 0 0 92 8 20
2022 Federal regulators 44 34 11 0 7 0 4 81 7 25
2022 Communications or public affairs 40 34 9 8 7 1 2 75 16 90
2022 Access to information and privacy 53 27 4 8 7 0 0 81 15 35
2022 Security 63 27 0 6 5 0 0 90 10 20
2022 Legal services 65 24 11 0 0 0 0 89 0 15
2022 Administration and operations 58 25 9 4 5 0 0 83 9 175
2022 Human resources 46 28 10 11 4 1 0 75 15 305
2022 Financial management 34 33 16 12 5 0 0 67 18 160
2022 Procurement 45 29 11 7 4 4 0 77 11 25
2022 Real property 51 29 10 10 0 0 0 80 10 20
2022 Information management 58 26 9 3 3 0 0 84 6 30
2022 Information technology 52 28 8 7 4 0 0 81 11 165
2022 Internal audit 48 32 6 10 4 0 0 80 14 45
2022 Evaluation 64 30 0 6 0 0 0 94 6 20
2022 Data sciences 55 33 0 5 7 0 0 88 12 40
2022 Policy 42 36 9 8 5 0 0 78 13 330
2022 Project management 49 29 7 8 7 0 0 78 15 75
2022 Other services to the public 39 38 12 5 5 0 0 77 11 15
2022 None of the above 56 24 6 10 4 0 0 80 14 105
2020 Client contact centre 69 10 12 6 3 0 0 79 9 30
2020 Federal regulators 21 35 4 20 20 0 0 56 40 25
2020 Communications or public affairs 48 29 6 10 8 0 0 77 17 100
2020 Access to information and privacy 49 34 3 11 3 0 0 83 14 30
2020 Security 30 24 14 23 10 0 0 54 32 20
2020 Legal services 65 22 6 8 0 0 0 86 8 15
2020 Administration and operations 50 29 7 9 4 1 0 79 13 195
2020 Human resources 44 33 5 13 6 0 0 77 19 270
2020 Financial management 47 33 10 5 5 0 1 81 9 190
2020 Procurement 63 29 0 4 4 0 0 92 8 25
2020 Real property 64 25 5 5 0 0 0 90 5 20
2020 Information management 57 18 15 10 0 0 0 75 10 25
2020 Information technology 55 26 8 8 3 0 0 81 11 170
2020 Internal audit 42 46 5 2 5 0 0 88 7 45
2020 Evaluation 78 22 0 0 0 0 0 100 0 20
2020 Data sciences 47 26 8 11 8 0 0 72 19 35
2020 Policy 39 27 9 14 10 0 0 66 24 380
2020 Project management 36 39 15 5 5 0 0 75 10 60
2020 Other services to the public 48 30 12 5 5 0 0 78 11 15
2020 None of the above 35 40 11 11 4 0 0 75 14 115
2019 Client contact centre 44 30 13 4 9 0 0 74 13 25
2019 Federal regulators 60 17 15 4 4 0 0 77 8 25
2019 Communications or public affairs 64 25 4 3 3 0 0 90 6 95
2019 Access to information and privacy 61 24 8 7 0 0 0 85 7 25
2019 Security 56 22 6 13 0 0 3 80 13 30
2019 Legal services 59 26 5 10 0 0 0 85 10 20
2019 Administration and operations 58 25 6 5 5 0 1 84 10 190
2019 Human resources 48 28 8 8 8 0 1 77 15 275
2019 Financial management 42 39 8 6 4 0 0 81 11 165
2019 Procurement 44 32 8 8 8 0 0 76 16 25
2019 Real property 71 29 0 0 0 0 0 100 0 25
2019 Information management 45 40 12 4 0 0 0 84 4 25
2019 Information technology 48 33 6 11 2 0 1 81 13 170
2019 Internal audit 53 29 2 16 0 0 0 81 16 50
2019 Evaluation 72 22 6 0 0 0 0 94 0 20
2019 Data sciences 49 31 5 13 0 2 0 82 13 40
2019 Policy 48 27 10 13 3 0 0 75 15 350
2019 Project management 51 37 2 5 5 0 0 87 11 55
2019 Other services to the public 47 35 4 9 0 5 0 86 10 20
2019 None of the above 53 29 6 5 6 0 0 82 12 105

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 42 7 10 0 0 0 83 10 25
2024 Intelligence analysts 47 45 0 0 8 0 0 92 8 10
2024 Federal regulators 36 33 24 3 4 0 0 69 7 30
2024 Compliance, inspection and enforcement 24 48 0 28 0 0 0 72 28 15
2024 Communications or public affairs 29 41 9 17 3 0 0 70 20 70
2024 Access to information and privacy 46 26 11 7 10 0 0 72 17 25
2024 Security 20 31 32 8 9 0 0 51 17 20
2024 Administration and operations 42 33 12 6 6 0 2 75 12 170
2024 Human resources 30 32 16 10 11 0 0 63 21 265
2024 Financial management 27 42 16 7 8 0 0 69 15 165
2024 Procurement 15 44 12 12 17 0 0 59 29 25
2024 Information management 54 28 9 3 6 0 0 82 9 30
2024 Information technology 37 29 15 13 5 0 0 66 19 120
2024 Internal audit 17 24 42 9 6 0 3 42 15 30
2024 Evaluation 44 41 15 0 0 0 0 85 0 20
2024 Data sciences 52 35 7 2 3 0 0 87 5 35
2024 Policy 34 35 16 11 6 0 0 68 16 330
2024 Project management 34 31 19 5 11 0 0 65 15 35
2024 Other services to the public 65 14 13 9 0 0 0 79 9 10
2024 None of the above 34 36 18 3 10 0 0 70 13 80
2022 Client contact centre 54 23 14 8 0 0 0 77 8 20
2022 Federal regulators 24 25 25 19 7 0 0 49 26 25
2022 Communications or public affairs 37 35 13 8 7 1 0 72 15 90
2022 Access to information and privacy 35 38 19 9 0 0 0 72 9 35
2022 Security 16 46 11 5 22 0 0 62 27 20
2022 Legal services 19 38 37 6 0 0 0 57 6 15
2022 Administration and operations 37 32 18 10 2 0 0 70 12 175
2022 Human resources 26 32 21 12 8 0 1 59 20 305
2022 Financial management 24 39 21 11 6 0 0 62 17 160
2022 Procurement 37 19 19 18 8 0 0 55 26 25
2022 Real property 35 23 22 15 5 0 0 57 20 20
2022 Information management 62 29 3 6 0 0 0 91 6 30
2022 Information technology 35 40 13 8 3 0 0 76 11 165
2022 Internal audit 32 29 22 10 6 0 0 61 16 40
2022 Evaluation 40 44 8 0 0 0 7 91 0 20
2022 Data sciences 41 32 14 8 5 0 0 73 13 40
2022 Policy 26 34 20 12 8 0 0 61 19 325
2022 Project management 29 42 14 9 3 2 1 73 12 70
2022 Other services to the public 34 34 22 5 5 0 0 68 10 15
2022 None of the above 35 31 20 12 3 0 0 65 15 105
2020 Client contact centre 33 29 25 0 13 0 0 62 13 30
2020 Federal regulators 25 8 39 13 15 0 0 33 28 25
2020 Communications or public affairs 28 28 21 16 7 0 0 56 23 100
2020 Access to information and privacy 40 35 14 3 8 0 0 75 10 30
2020 Security 15 20 18 27 19 0 0 35 47 20
2020 Legal services 39 50 11 0 0 0 0 89 0 15
2020 Administration and operations 39 27 18 9 7 0 1 66 16 190
2020 Human resources 26 28 19 16 11 0 0 54 27 270
2020 Financial management 29 31 20 14 7 0 0 60 20 190
2020 Procurement 37 31 21 7 4 0 0 68 11 25
2020 Real property 20 50 15 10 5 0 0 71 14 20
2020 Information management 39 15 18 21 7 0 0 54 28 25
2020 Information technology 30 33 20 9 8 0 0 63 17 170
2020 Internal audit 28 21 28 18 2 2 0 51 21 45
2020 Evaluation 60 31 0 0 9 0 0 91 9 20
2020 Data sciences 24 46 17 8 5 0 0 70 14 35
2020 Policy 21 26 26 13 13 0 0 48 26 385
2020 Project management 29 29 25 10 3 3 0 60 14 60
2020 Other services to the public 34 22 34 0 10 0 0 56 10 15
2020 None of the above 22 32 18 13 14 0 1 54 27 115
2019 Client contact centre 30 43 22 0 4 0 0 73 4 25
2019 Federal regulators 28 32 23 8 8 0 0 60 16 25
2019 Communications or public affairs 49 29 15 4 3 0 0 78 7 100
2019 Access to information and privacy 33 33 19 4 8 4 0 68 12 25
2019 Security 28 12 22 25 9 0 3 42 36 30
2019 Legal services 43 21 20 5 4 0 5 68 10 20
2019 Administration and operations 38 36 16 4 6 1 0 74 10 190
2019 Human resources 30 31 17 12 9 0 0 62 21 280
2019 Financial management 33 33 24 5 4 1 1 66 9 165
2019 Procurement 16 39 16 20 8 0 0 56 28 25
2019 Real property 33 41 13 9 4 0 0 74 13 25
2019 Information management 36 24 24 12 4 0 0 60 16 25
2019 Information technology 28 32 22 10 8 0 0 60 18 170
2019 Internal audit 25 34 18 19 4 0 0 59 23 50
2019 Evaluation 70 24 6 0 0 0 0 94 0 15
2019 Data sciences 33 39 23 3 3 0 0 72 5 40
2019 Policy 28 29 25 12 6 0 0 57 18 350
2019 Project management 27 31 27 6 9 0 0 58 15 55
2019 Other services to the public 59 10 22 5 4 0 0 68 9 20
2019 None of the above 27 27 23 17 6 0 0 53 23 105

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 25 4 0 4 0 8 92 5 25
2024 Intelligence analysts 82 0 10 8 0 0 0 82 8 10
2024 Federal regulators 64 25 3 3 0 0 5 94 3 30
2024 Compliance, inspection and enforcement 93 7 0 0 0 0 0 100 0 15
2024 Communications or public affairs 77 16 1 1 0 3 1 97 1 70
2024 Access to information and privacy 53 36 7 4 0 0 0 90 4 25
2024 Security 77 13 5 0 6 0 0 90 6 20
2024 Administration and operations 65 17 7 4 3 2 0 85 7 170
2024 Human resources 71 18 3 3 3 0 1 91 6 265
2024 Financial management 67 18 7 4 2 1 1 87 6 165
2024 Procurement 42 36 9 4 8 0 0 79 12 25
2024 Information management 80 15 5 0 0 0 0 95 0 30
2024 Information technology 70 19 2 2 5 2 1 91 6 120
2024 Internal audit 70 22 3 0 3 0 2 94 3 30
2024 Evaluation 65 24 6 0 5 0 0 89 5 20
2024 Data sciences 67 21 3 3 0 6 0 94 3 35
2024 Policy 71 19 5 2 2 2 1 92 3 330
2024 Project management 79 5 8 0 8 0 0 84 8 35
2024 Other services to the public 58 13 20 0 0 0 9 78 0 10
2024 None of the above 62 20 5 3 5 1 3 86 9 80
2022 Client contact centre 59 20 0 5 9 0 7 85 15 20
2022 Federal regulators 71 21 0 0 4 0 4 96 4 25
2022 Communications or public affairs 73 14 9 3 0 0 1 88 3 90
2022 Access to information and privacy 71 20 4 2 0 2 0 93 2 35
2022 Security 82 18 0 0 0 0 0 100 0 20
2022 Legal services 46 49 5 0 0 0 0 95 0 15
2022 Administration and operations 77 14 2 3 1 1 2 94 4 175
2022 Human resources 77 15 3 2 2 1 0 93 4 305
2022 Financial management 72 20 3 3 1 1 1 93 4 160
2022 Procurement 80 4 0 7 0 5 4 92 8 25
2022 Real property 74 20 0 0 0 0 6 100 0 20
2022 Information management 76 15 3 6 0 0 0 91 6 30
2022 Information technology 78 18 1 1 0 1 1 98 1 165
2022 Internal audit 74 14 4 4 0 2 2 91 4 45
2022 Evaluation 65 29 0 6 0 0 0 94 6 20
2022 Data sciences 62 21 2 0 5 8 2 92 5 40
2022 Policy 72 23 3 1 1 0 0 95 2 330
2022 Project management 73 19 2 0 1 3 3 97 1 75
2022 Other services to the public 80 5 10 0 5 0 0 84 5 15
2022 None of the above 74 20 2 0 1 2 1 97 1 105

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 30 37 32 25
2024 Intelligence analysts 36 39 25 10
2024 Federal regulators 35 24 40 30
2024 Compliance, inspection and enforcement 50 16 34 15
2024 Communications or public affairs 40 25 35 70
2024 Access to information and privacy 60 7 33 25
2024 Security 39 30 31 20
2024 Administration and operations 44 18 37 170
2024 Human resources 50 22 28 265
2024 Financial management 43 26 31 165
2024 Procurement 68 11 20 25
2024 Information management 50 32 18 30
2024 Information technology 45 23 32 120
2024 Internal audit 32 15 53 30
2024 Evaluation 45 38 16 20
2024 Data sciences 44 30 26 35
2024 Policy 46 18 37 330
2024 Project management 50 20 30 35
2024 Other services to the public 54 27 19 10
2024 None of the above 37 21 41 80
2022 Client contact centre 36 32 32 20
2022 Federal regulators 46 23 32 25
2022 Communications or public affairs 40 16 44 90
2022 Access to information and privacy 38 22 40 35
2022 Security 29 22 49 20
2022 Legal services 38 48 14 15
2022 Administration and operations 42 23 36 175
2022 Human resources 50 22 28 305
2022 Financial management 43 24 33 160
2022 Procurement 53 37 10 25
2022 Real property 63 17 20 20
2022 Information management 47 23 30 30
2022 Information technology 31 31 38 165
2022 Internal audit 42 26 32 45
2022 Evaluation 36 27 37 20
2022 Data sciences 40 21 40 40
2022 Policy 53 15 32 325
2022 Project management 48 19 33 75
2022 Other services to the public 41 31 27 15
2022 None of the above 45 20 35 105
2020 Client contact centre 21 48 30 30
2020 Federal regulators 52 8 39 25
2020 Communications or public affairs 31 34 35 105
2020 Access to information and privacy 25 26 49 30
2020 Security 47 25 28 20
2020 Legal services 14 28 58 15
2020 Administration and operations 43 25 32 195
2020 Human resources 42 28 30 270
2020 Financial management 29 38 33 195
2020 Procurement 28 57 16 25
2020 Real property 40 40 20 20
2020 Information management 37 38 24 25
2020 Information technology 28 36 36 175
2020 Internal audit 19 42 39 45
2020 Evaluation 46 27 27 20
2020 Data sciences 45 18 37 35
2020 Policy 47 18 35 385
2020 Project management 39 19 42 60
2020 Other services to the public 30 31 39 15
2020 None of the above 44 19 36 115
2019 Client contact centre 43 39 17 25
2019 Federal regulators 24 32 44 25
2019 Communications or public affairs 32 32 37 100
2019 Access to information and privacy 44 29 26 25
2019 Security 36 32 32 30
2019 Legal services 16 26 57 20
2019 Administration and operations 39 25 36 190
2019 Human resources 43 26 32 280
2019 Financial management 44 21 35 165
2019 Procurement 53 27 19 25
2019 Real property 46 17 37 25
2019 Information management 36 24 40 25
2019 Information technology 37 32 31 170
2019 Internal audit 43 20 37 50
2019 Evaluation 45 28 28 20
2019 Data sciences 38 28 34 40
2019 Policy 56 11 33 350
2019 Project management 46 15 40 55
2019 Other services to the public 26 13 60 20
2019 None of the above 39 24 37 105

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Federal regulators 0 9 91 0 0 0 10
2024 Communications or public affairs 13 26 37 3 10 11 30
2024 Access to information and privacy 6 13 46 7 16 13 15
2024 Administration and operations 6 27 39 4 7 18 75
2024 Human resources 9 27 53 3 3 6 130
2024 Financial management 10 26 48 5 3 8 70
2024 Procurement 12 33 38 0 0 17 15
2024 Information management 0 32 46 8 0 13 15
2024 Information technology 12 15 52 5 11 5 55
2024 Internal audit 0 21 60 0 9 10 10
2024 Data sciences 6 22 30 13 0 29 15
2024 Policy 6 26 51 4 8 5 150
2024 Project management 6 39 43 0 6 6 20
2024 None of the above 25 17 44 6 0 8 30
2022 Federal regulators 23 8 55 0 15 0 10
2022 Communications or public affairs 0 35 33 8 12 12 35
2022 Access to information and privacy 0 26 27 8 12 28 15
2022 Administration and operations 6 38 42 4 0 10 70
2022 Human resources 6 31 50 3 2 9 150
2022 Financial management 10 21 54 3 5 8 65
2022 Procurement 0 7 70 0 10 14 10
2022 Real property 17 30 31 0 22 0 10
2022 Information management 7 6 60 0 27 0 15
2022 Information technology 4 22 43 13 4 15 50
2022 Internal audit 14 23 38 0 25 0 20
2022 Data sciences 6 13 56 7 11 7 15
2022 Policy 4 23 46 5 9 13 170
2022 Project management 10 17 45 8 8 12 35
2022 None of the above 14 29 39 2 4 13 50
2020 Federal regulators 0 7 85 0 0 8 15
2020 Communications or public affairs 6 15 58 6 7 9 30
2020 Security 10 0 78 0 12 0 10
2020 Administration and operations 8 39 44 1 1 6 85
2020 Human resources 5 35 50 1 4 5 115
2020 Financial management 15 31 47 3 0 4 55
2020 Information management 0 31 50 0 10 10 10
2020 Information technology 8 12 49 9 9 13 50
2020 Evaluation 0 50 11 10 10 20 10
2020 Data sciences 6 12 62 14 0 6 15
2020 Policy 4 27 55 2 7 5 180
2020 Project management 16 12 51 0 9 13 25
2020 None of the above 4 21 44 4 9 19 50
2019 Client contact centre 20 30 30 10 10 0 10
2019 Communications or public affairs 3 26 51 6 9 3 30
2019 Access to information and privacy 17 8 52 0 23 0 10
2019 Security 0 0 72 10 9 10 10
2019 Administration and operations 11 35 41 3 1 9 75
2019 Human resources 3 27 54 3 7 6 120
2019 Financial management 11 24 59 0 4 2 70
2019 Procurement 0 15 57 0 14 15 15
2019 Real property 19 29 34 0 0 18 10
2019 Information technology 3 21 54 9 7 6 65
2019 Internal audit 20 9 44 5 18 5 20
2019 Data sciences 0 27 46 7 13 7 15
2019 Policy 4 23 56 1 9 7 195
2019 Project management 21 24 35 5 8 8 25
2019 None of the above 10 24 39 4 5 17 40
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 39 5 4 0 0 0 91 4 25
2024 Intelligence analysts 73 8 10 9 0 0 0 81 9 10
2024 Federal regulators 65 31 4 0 0 0 0 96 0 30
2024 Compliance, inspection and enforcement 69 31 0 0 0 0 0 100 0 15
2024 Communications or public affairs 43 40 10 6 1 0 0 83 7 70
2024 Access to information and privacy 32 46 17 5 0 0 0 78 5 25
2024 Security 72 23 0 5 0 0 0 95 5 20
2024 Administration and operations 49 36 6 6 2 0 0 85 8 170
2024 Human resources 48 37 4 8 3 0 0 85 11 265
2024 Financial management 46 39 6 7 2 0 0 85 9 165
2024 Procurement 42 45 4 4 4 0 0 88 8 25
2024 Information management 61 23 4 12 0 0 0 84 12 30
2024 Information technology 37 42 8 10 3 1 0 79 13 120
2024 Internal audit 50 31 6 12 0 0 0 81 12 30
2024 Evaluation 36 54 5 0 5 0 0 90 5 20
2024 Data sciences 56 23 6 9 6 0 0 79 15 35
2024 Policy 51 34 6 6 3 0 0 84 10 330
2024 Project management 44 38 3 13 2 0 0 82 15 35
2024 Other services to the public 54 35 6 0 4 0 0 89 4 10
2024 None of the above 46 30 14 5 5 0 0 76 10 80
2022 Client contact centre 49 46 0 0 5 0 0 95 5 20
2022 Federal regulators 96 4 0 0 0 0 0 100 0 25
2022 Communications or public affairs 51 35 6 8 0 0 0 86 8 90
2022 Access to information and privacy 46 40 6 6 2 0 0 86 8 35
2022 Security 70 25 5 0 0 0 0 95 0 20
2022 Legal services 56 36 8 0 0 0 0 92 0 15
2022 Administration and operations 58 33 4 3 1 1 0 92 4 175
2022 Human resources 52 34 5 5 4 0 0 87 9 305
2022 Financial management 51 39 7 3 1 0 0 90 3 160
2022 Procurement 63 27 7 0 4 0 0 90 4 25
2022 Real property 55 40 5 0 0 0 0 95 0 20
2022 Information management 42 42 7 3 6 0 0 84 9 30
2022 Information technology 46 36 8 6 4 0 0 82 10 165
2022 Internal audit 57 32 5 4 2 0 0 89 6 45
2022 Evaluation 59 31 4 6 0 0 0 90 6 20
2022 Data sciences 45 30 13 9 0 2 0 77 10 40
2022 Policy 56 31 7 3 2 0 0 88 5 325
2022 Project management 39 43 7 5 5 0 0 82 11 75
2022 Other services to the public 49 45 0 0 5 0 0 95 5 15
2022 None of the above 58 33 4 4 1 0 0 91 6 105
2020 Client contact centre 59 29 6 3 3 0 0 88 6 30
2020 Federal regulators 68 32 0 0 0 0 0 100 0 25
2020 Communications or public affairs 52 35 5 7 2 0 0 87 9 100
2020 Access to information and privacy 65 32 0 3 0 0 0 97 3 30
2020 Security 52 28 6 10 5 0 0 80 14 20
2020 Legal services 51 49 0 0 0 0 0 100 0 15
2020 Administration and operations 57 29 10 3 2 0 0 86 5 195
2020 Human resources 55 32 4 7 1 0 0 88 8 270
2020 Financial management 59 35 4 2 2 0 0 93 3 190
2020 Procurement 69 23 0 0 4 3 0 96 4 25
2020 Real property 54 46 0 0 0 0 0 100 0 20
2020 Information management 57 32 0 7 3 0 0 89 11 25
2020 Information technology 51 34 6 5 4 0 0 85 8 175
2020 Internal audit 63 25 5 5 2 0 0 88 7 45
2020 Evaluation 67 14 5 5 9 0 0 82 14 20
2020 Data sciences 56 20 3 18 3 0 0 76 21 35
2020 Policy 51 35 6 6 2 0 0 86 8 380
2020 Project management 32 52 7 6 3 0 0 84 10 60
2020 Other services to the public 46 48 0 0 5 0 0 95 5 15
2020 None of the above 43 46 6 4 1 0 0 89 5 115
2019 Client contact centre 60 27 9 0 4 0 0 87 4 25
2019 Federal regulators 60 28 4 8 0 0 0 88 8 25
2019 Communications or public affairs 44 39 6 10 1 0 0 83 11 100
2019 Access to information and privacy 44 44 8 0 4 0 0 88 4 25
2019 Security 53 25 12 6 0 0 3 81 6 30
2019 Legal services 48 42 4 0 5 0 0 90 5 20
2019 Administration and operations 48 39 7 3 2 1 0 88 5 190
2019 Human resources 48 35 6 7 4 1 0 84 11 275
2019 Financial management 48 35 9 5 2 0 0 83 8 165
2019 Procurement 56 36 4 0 4 0 0 92 4 25
2019 Real property 67 28 0 4 0 0 0 96 4 25
2019 Information management 57 24 15 4 0 0 0 81 4 25
2019 Information technology 48 28 11 9 3 0 0 76 12 170
2019 Internal audit 59 33 4 2 0 2 0 94 2 50
2019 Evaluation 62 33 0 0 6 0 0 94 6 20
2019 Data sciences 36 35 5 8 16 0 0 71 24 40
2019 Policy 56 32 6 5 1 0 0 88 6 350
2019 Project management 47 39 11 4 0 0 0 86 4 55
2019 Other services to the public 65 17 9 9 0 0 0 82 9 20
2019 None of the above 58 29 8 4 1 0 0 87 5 105

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 39 17 5 4 0 0 74 9 25
2024 Intelligence analysts 43 10 30 0 17 0 0 53 17 10
2024 Federal regulators 21 33 23 20 3 0 0 54 23 30
2024 Compliance, inspection and enforcement 7 64 15 8 0 7 0 76 8 15
2024 Communications or public affairs 14 45 12 18 8 3 0 61 26 70
2024 Access to information and privacy 15 43 16 15 11 0 0 58 26 25
2024 Security 31 34 26 4 5 0 0 65 10 20
2024 Administration and operations 22 50 13 9 7 0 0 72 15 170
2024 Human resources 17 37 17 14 14 1 0 54 29 265
2024 Financial management 22 39 18 13 6 2 0 62 19 165
2024 Procurement 16 47 7 13 17 0 0 63 30 25
2024 Information management 30 41 9 12 8 0 0 71 20 30
2024 Information technology 12 44 11 21 9 3 0 57 31 120
2024 Internal audit 20 34 18 19 9 0 0 54 28 30
2024 Evaluation 5 56 14 5 20 0 0 61 25 20
2024 Data sciences 6 46 14 27 5 3 0 54 32 35
2024 Policy 19 38 19 17 6 1 0 58 23 330
2024 Project management 19 32 13 23 10 3 0 52 34 35
2024 Other services to the public 32 54 9 0 4 0 0 86 4 10
2024 None of the above 22 32 19 17 10 0 0 54 28 80
2022 Client contact centre 51 21 10 12 5 0 0 72 17 20
2022 Federal regulators 47 29 13 11 0 0 0 76 11 25
2022 Communications or public affairs 14 47 17 17 2 3 0 62 20 90
2022 Access to information and privacy 29 38 11 17 2 3 0 69 20 35
2022 Security 31 28 12 15 13 0 0 59 28 20
2022 Legal services 59 17 24 0 0 0 0 76 0 15
2022 Administration and operations 32 45 11 7 3 1 0 78 11 175
2022 Human resources 23 42 15 12 5 2 0 67 18 305
2022 Financial management 21 38 23 12 4 2 0 60 16 160
2022 Procurement 40 33 13 4 10 0 0 73 14 25
2022 Real property 46 34 9 11 0 0 0 80 11 20
2022 Information management 20 54 17 3 6 0 0 74 9 30
2022 Information technology 22 36 18 18 6 1 0 58 24 165
2022 Internal audit 40 40 9 6 2 2 0 82 8 45
2022 Evaluation 9 52 4 35 0 0 0 61 35 20
2022 Data sciences 27 51 7 0 9 5 0 83 10 40
2022 Policy 25 43 14 10 7 1 0 69 17 330
2022 Project management 15 50 13 14 6 2 0 66 21 75
2022 Other services to the public 27 59 10 5 0 0 0 85 5 15
2022 None of the above 27 45 13 12 2 1 0 73 14 105
2020 Client contact centre 35 53 9 3 0 0 0 88 3 30
2020 Federal regulators 51 21 20 4 4 0 0 72 8 25
2020 Communications or public affairs 30 40 16 9 1 3 0 72 11 105
2020 Access to information and privacy 39 41 8 3 6 3 0 82 9 30
2020 Security 18 62 10 10 0 0 0 80 10 20
2020 Legal services 55 31 14 0 0 0 0 86 0 15
2020 Administration and operations 38 45 9 5 2 2 0 84 7 195
2020 Human resources 32 45 10 7 4 1 0 78 11 270
2020 Financial management 36 42 13 6 3 1 0 78 9 190
2020 Procurement 51 45 0 4 0 0 0 96 4 25
2020 Real property 25 50 15 10 0 0 0 75 10 20
2020 Information management 28 37 11 18 4 4 0 67 22 25
2020 Information technology 33 39 15 9 4 1 0 72 13 175
2020 Internal audit 53 35 9 3 0 0 0 88 3 45
2020 Evaluation 23 41 14 18 5 0 0 64 23 20
2020 Data sciences 27 36 12 20 3 3 0 64 23 35
2020 Policy 27 47 13 9 4 0 0 73 13 385
2020 Project management 29 49 15 2 2 4 0 81 4 60
2020 Other services to the public 28 36 19 11 0 6 0 68 11 15
2020 None of the above 28 44 14 8 3 2 1 74 11 115
2019 Client contact centre 17 48 21 9 4 0 0 66 13 25
2019 Federal regulators 28 43 8 12 4 4 0 75 17 25
2019 Communications or public affairs 35 44 12 8 1 0 0 78 9 100
2019 Access to information and privacy 55 23 19 0 4 0 0 77 4 25
2019 Security 34 44 3 10 3 0 6 83 14 30
2019 Legal services 43 25 32 0 0 0 0 68 0 20
2019 Administration and operations 38 47 12 2 1 0 1 86 3 190
2019 Human resources 28 46 12 9 4 1 0 75 13 280
2019 Financial management 27 39 22 5 3 3 0 69 8 165
2019 Procurement 39 38 15 4 0 4 0 80 4 25
2019 Real property 44 43 9 4 0 0 0 87 4 25
2019 Information management 32 28 20 16 0 4 0 63 16 25
2019 Information technology 28 41 17 8 5 1 0 70 14 170
2019 Internal audit 37 42 15 6 0 0 0 79 6 50
2019 Evaluation 34 49 0 17 0 0 0 83 17 20
2019 Data sciences 30 36 11 23 0 0 0 67 23 40
2019 Policy 28 49 15 6 1 1 0 78 7 350
2019 Project management 20 54 12 14 0 0 0 74 14 55
2019 Other services to the public 55 27 17 0 0 0 0 83 0 20
2019 None of the above 27 40 25 7 2 0 0 67 8 105

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 19 32 15 22 0 4 38 29 25
2024 Intelligence analysts 0 8 54 39 0 0 0 39 8 10
2024 Federal regulators 10 18 42 18 9 0 3 28 29 30
2024 Compliance, inspection and enforcement 6 40 39 7 0 8 0 7 50 15
2024 Communications or public affairs 12 34 38 15 1 0 0 16 46 70
2024 Access to information and privacy 14 29 27 19 12 0 0 30 43 25
2024 Security 10 22 28 17 17 0 6 36 34 20
2024 Administration and operations 13 25 31 19 9 0 3 29 39 170
2024 Human resources 17 30 32 16 4 0 1 20 47 265
2024 Financial management 13 23 33 22 6 1 3 28 37 160
2024 Procurement 32 18 47 0 4 0 0 4 50 25
2024 Information management 10 21 32 28 9 0 0 37 31 30
2024 Information technology 15 34 35 10 5 1 0 16 49 120
2024 Internal audit 21 41 23 12 0 0 3 12 64 30
2024 Evaluation 30 20 22 21 6 0 0 27 51 20
2024 Data sciences 9 27 24 26 8 0 6 36 38 35
2024 Policy 17 25 35 18 4 0 2 22 43 330
2024 Project management 19 38 28 8 0 0 6 9 61 35
2024 Other services to the public 18 31 15 20 16 0 0 36 49 10
2024 None of the above 11 32 30 9 16 0 2 25 44 80
2022 Client contact centre 11 20 14 31 19 0 5 53 32 20
2022 Federal regulators 7 21 31 26 14 0 0 40 29 25
2022 Communications or public affairs 11 31 33 10 11 2 2 22 44 90
2022 Access to information and privacy 12 25 43 12 8 0 0 20 37 35
2022 Security 5 18 49 16 11 0 0 27 24 20
2022 Legal services 11 17 33 33 5 0 0 38 28 15
2022 Administration and operations 8 25 28 25 9 0 4 36 35 175
2022 Human resources 12 27 38 15 5 0 2 21 40 305
2022 Financial management 5 24 44 14 10 1 3 25 29 160
2022 Procurement 4 28 23 17 29 0 0 46 32 25
2022 Real property 10 29 44 8 9 0 0 17 39 20
2022 Information management 6 30 29 28 7 0 0 35 36 30
2022 Information technology 7 30 34 23 4 1 1 27 38 165
2022 Internal audit 6 15 45 20 13 0 0 33 21 45
2022 Evaluation 4 16 35 35 10 0 0 45 20 20
2022 Data sciences 5 22 33 22 11 2 5 36 29 40
2022 Policy 10 25 41 18 7 0 0 24 35 325
2022 Project management 15 32 37 11 2 0 4 13 48 70
2022 Other services to the public 0 33 39 20 8 0 0 27 33 15
2022 None of the above 5 27 43 15 9 0 1 24 33 105
2020 Client contact centre 3 13 37 40 7 0 0 47 16 30
2020 Federal regulators 0 28 43 25 4 0 0 29 28 25
2020 Communications or public affairs 12 26 41 16 5 1 0 21 38 105
2020 Access to information and privacy 8 29 20 30 11 0 3 41 38 30
2020 Security 18 43 33 6 0 0 0 6 61 20
2020 Legal services 16 20 14 33 17 0 0 51 36 15
2020 Administration and operations 8 22 34 24 12 0 1 36 30 195
2020 Human resources 16 29 29 17 8 1 1 25 45 270
2020 Financial management 9 20 38 23 8 1 1 32 30 190
2020 Procurement 4 12 40 20 12 8 4 37 18 25
2020 Real property 0 15 45 40 0 0 0 40 15 20
2020 Information management 14 29 28 16 12 0 0 28 43 25
2020 Information technology 11 22 40 22 5 0 1 26 33 175
2020 Internal audit 2 14 42 35 4 0 2 40 17 45
2020 Evaluation 18 9 31 14 23 0 5 39 28 20
2020 Data sciences 6 31 32 23 8 0 0 32 37 35
2020 Policy 13 24 40 18 4 0 1 22 38 380
2020 Project management 12 32 36 10 9 2 0 19 45 60
2020 Other services to the public 11 32 34 12 5 6 0 18 46 15
2020 None of the above 9 29 37 15 8 1 1 24 39 115
2019 Client contact centre 9 22 44 21 4 0 0 26 31 25
2019 Federal regulators 4 25 35 28 8 0 0 36 29 25
2019 Communications or public affairs 8 16 40 22 10 3 0 34 25 100
2019 Access to information and privacy 4 31 26 18 22 0 0 40 34 25
2019 Security 6 38 28 16 9 0 3 26 45 30
2019 Legal services 11 16 23 22 16 0 11 43 31 20
2019 Administration and operations 13 22 34 20 10 1 2 31 35 190
2019 Human resources 16 28 29 20 6 0 1 26 44 275
2019 Financial management 9 19 36 25 9 0 1 35 29 165
2019 Procurement 12 34 23 20 12 0 0 31 46 25
2019 Real property 4 26 20 45 0 0 4 48 31 25
2019 Information management 16 28 40 4 8 4 0 13 46 25
2019 Information technology 19 28 30 18 4 0 1 22 48 170
2019 Internal audit 6 23 41 18 10 0 2 29 29 50
2019 Evaluation 6 11 23 32 22 6 0 58 18 20
2019 Data sciences 10 26 31 23 5 5 0 30 38 40
2019 Policy 11 25 37 18 8 1 1 26 36 350
2019 Project management 15 18 49 15 4 0 0 19 33 55
2019 Other services to the public 0 22 28 28 18 0 4 48 23 20
2019 None of the above 7 20 47 15 10 0 1 25 28 105

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 4 13 21 31 22 0 9 59 18 25
2024 Intelligence analysts 26 10 26 30 8 0 0 38 36 10
2024 Federal regulators 11 18 20 45 3 0 3 49 30 30
2024 Compliance, inspection and enforcement 6 30 40 0 23 0 0 23 36 15
2024 Communications or public affairs 34 35 17 11 0 0 2 11 71 70
2024 Access to information and privacy 14 13 42 4 12 4 11 18 33 25
2024 Security 9 18 38 19 10 0 6 30 29 20
2024 Administration and operations 15 24 36 13 9 0 2 23 40 170
2024 Human resources 22 28 29 13 6 0 2 19 51 265
2024 Financial management 13 19 36 19 7 1 5 28 35 160
2024 Procurement 30 24 22 12 12 0 0 24 54 25
2024 Information management 21 19 44 6 9 0 0 15 40 30
2024 Information technology 17 28 38 10 6 1 1 16 45 120
2024 Internal audit 25 28 31 13 0 0 3 13 55 30
2024 Evaluation 20 25 45 10 0 0 0 10 46 20
2024 Data sciences 12 22 32 14 11 3 6 27 38 35
2024 Policy 14 23 33 21 7 0 1 29 38 330
2024 Project management 23 29 28 5 8 0 6 15 56 35
2024 Other services to the public 0 35 24 18 22 0 0 41 35 10
2024 None of the above 23 21 22 19 9 2 4 29 47 80
2022 Client contact centre 11 35 14 25 10 0 5 36 49 20
2022 Federal regulators 11 19 22 26 11 4 7 42 33 25
2022 Communications or public affairs 16 27 30 12 11 1 3 23 45 90
2022 Access to information and privacy 14 37 23 13 12 0 0 25 51 35
2022 Security 5 5 52 28 5 5 0 35 10 20
2022 Legal services 0 5 62 28 5 0 0 33 5 15
2022 Administration and operations 15 17 37 20 8 0 3 28 33 175
2022 Human resources 20 28 26 14 8 2 1 23 50 305
2022 Financial management 10 17 40 16 11 1 5 29 28 160
2022 Procurement 0 27 30 13 26 0 4 41 28 25
2022 Real property 15 24 20 27 14 0 0 41 40 20
2022 Information management 10 25 22 19 17 4 4 39 38 30
2022 Information technology 10 23 35 19 9 1 3 29 34 165
2022 Internal audit 14 21 34 20 11 0 0 31 35 45
2022 Evaluation 17 26 25 18 13 0 0 32 43 20
2022 Data sciences 12 26 35 17 3 5 2 22 41 40
2022 Policy 13 18 39 20 8 1 1 29 31 325
2022 Project management 19 22 30 23 4 0 1 28 42 75
2022 Other services to the public 13 20 29 30 8 0 0 38 33 15
2022 None of the above 14 17 25 27 16 1 0 44 31 105
2020 Client contact centre 3 22 25 32 17 0 0 49 25 30
2020 Federal regulators 23 20 29 20 8 0 0 28 43 25
2020 Communications or public affairs 18 29 30 14 8 0 0 22 48 105
2020 Access to information and privacy 14 31 30 15 4 7 0 20 48 30
2020 Security 23 23 23 26 0 0 5 27 48 20
2020 Legal services 0 11 23 38 20 8 0 63 12 15
2020 Administration and operations 10 26 29 22 10 2 1 33 37 190
2020 Human resources 21 26 23 18 9 1 1 28 49 270
2020 Financial management 9 16 30 27 15 2 2 43 26 190
2020 Procurement 4 8 27 33 16 4 8 55 14 25
2020 Real property 5 10 45 25 15 0 0 40 15 20
2020 Information management 14 20 38 19 9 0 0 28 34 25
2020 Information technology 15 22 32 23 8 0 0 31 38 175
2020 Internal audit 9 14 35 20 19 0 2 40 24 45
2020 Evaluation 0 18 27 22 23 0 9 50 20 20
2020 Data sciences 12 15 33 35 6 0 0 41 26 35
2020 Policy 13 24 30 22 10 1 1 32 37 380
2020 Project management 15 26 24 24 6 5 0 32 43 60
2020 Other services to the public 0 36 27 19 18 0 0 38 36 15
2020 None of the above 9 21 31 23 9 4 3 34 33 115
2019 Client contact centre 13 13 31 30 9 4 0 41 27 25
2019 Federal regulators 12 20 12 44 8 4 0 55 33 25
2019 Communications or public affairs 13 23 31 20 9 1 3 31 37 100
2019 Access to information and privacy 16 15 18 32 19 0 0 51 31 25
2019 Security 9 10 35 33 10 0 3 44 20 30
2019 Legal services 0 32 15 31 5 0 16 44 38 20
2019 Administration and operations 17 22 27 19 13 2 2 33 40 190
2019 Human resources 22 22 29 14 9 1 1 24 46 275
2019 Financial management 10 18 30 24 16 1 1 40 29 165
2019 Procurement 0 15 30 30 24 0 0 54 15 25
2019 Real property 8 13 21 37 13 0 9 54 23 25
2019 Information management 12 32 32 16 4 4 0 21 45 25
2019 Information technology 16 24 33 18 9 1 0 27 40 170
2019 Internal audit 18 10 31 29 10 2 0 39 29 50
2019 Evaluation 0 11 28 23 38 0 0 61 11 20
2019 Data sciences 18 16 34 21 10 0 3 31 34 40
2019 Policy 17 17 30 23 10 1 1 34 35 350
2019 Project management 11 35 40 11 4 0 0 14 46 55
2019 Other services to the public 9 26 29 27 0 0 9 30 38 20
2019 None of the above 13 16 34 20 14 0 3 35 30 105

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 0 25 34 30 0 4 67 7 25
2024 Intelligence analysts 0 25 27 29 20 0 0 49 25 10
2024 Federal regulators 17 20 18 29 13 0 3 43 38 30
2024 Compliance, inspection and enforcement 21 0 55 24 0 0 0 24 21 15
2024 Communications or public affairs 18 26 40 16 0 0 0 16 43 70
2024 Access to information and privacy 10 19 33 18 12 0 8 32 31 25
2024 Security 5 22 23 24 15 0 11 44 31 20
2024 Administration and operations 13 21 31 21 10 0 3 33 35 170
2024 Human resources 17 21 32 25 5 0 0 30 38 265
2024 Financial management 8 22 37 25 5 1 3 31 31 165
2024 Procurement 33 21 38 4 4 0 0 8 55 25
2024 Information management 9 18 19 30 24 0 0 54 27 30
2024 Information technology 12 20 33 23 10 1 1 34 32 120
2024 Internal audit 16 18 45 15 3 4 0 19 35 30
2024 Evaluation 14 17 25 34 10 0 0 44 31 20
2024 Data sciences 5 14 34 25 21 0 2 47 19 35
2024 Policy 13 20 36 24 6 0 1 30 34 330
2024 Project management 26 16 25 16 12 0 6 29 44 35
2024 Other services to the public 0 9 31 27 33 0 0 61 9 10
2024 None of the above 21 15 35 12 15 0 2 28 36 80
2022 Client contact centre 0 19 10 28 32 7 5 68 21 20
2022 Federal regulators 11 22 33 21 14 0 0 34 32 25
2022 Communications or public affairs 12 17 40 20 10 1 1 30 30 90
2022 Access to information and privacy 7 20 31 24 19 0 0 43 26 35
2022 Security 5 33 11 41 5 0 5 49 40 20
2022 Legal services 0 37 46 11 6 0 0 17 37 15
2022 Administration and operations 8 21 31 23 14 0 3 38 30 175
2022 Human resources 15 25 33 15 11 0 1 26 41 305
2022 Financial management 8 17 39 20 11 1 3 32 27 160
2022 Procurement 0 25 37 24 14 0 0 39 25 25
2022 Real property 0 39 15 33 14 0 0 47 39 20
2022 Information management 15 3 37 30 15 0 0 45 18 30
2022 Information technology 5 15 31 27 18 1 1 47 21 165
2022 Internal audit 6 8 38 28 20 0 0 47 14 45
2022 Evaluation 0 17 17 46 20 0 0 65 17 20
2022 Data sciences 10 15 24 30 18 2 2 49 26 40
2022 Policy 14 18 40 20 8 0 0 28 32 325
2022 Project management 10 14 44 23 4 2 3 29 26 75
2022 Other services to the public 5 29 31 21 15 0 0 36 34 15
2022 None of the above 2 17 41 22 16 0 2 38 19 105
2020 Client contact centre 0 9 26 45 13 4 3 62 10 30
2020 Federal regulators 22 44 8 21 4 0 0 25 66 25
2020 Communications or public affairs 10 31 32 15 9 0 2 25 43 100
2020 Access to information and privacy 14 20 30 30 7 0 0 36 34 30
2020 Security 18 32 32 17 0 0 0 17 51 20
2020 Legal services 0 0 41 47 12 0 0 59 0 15
2020 Administration and operations 10 25 28 19 15 1 1 35 36 195
2020 Human resources 22 25 24 22 7 0 1 29 47 270
2020 Financial management 9 17 35 24 13 1 1 37 27 190
2020 Procurement 4 12 40 20 16 4 4 39 17 25
2020 Real property 0 20 45 20 15 0 0 35 20 20
2020 Information management 14 17 46 12 12 0 0 23 31 25
2020 Information technology 8 21 36 23 12 1 0 35 29 170
2020 Internal audit 2 14 46 23 12 0 2 36 17 45
2020 Evaluation 0 5 46 22 27 0 0 49 5 20
2020 Data sciences 11 28 28 20 13 0 0 33 39 35
2020 Policy 19 23 34 18 6 0 1 25 42 380
2020 Project management 3 22 50 17 5 2 2 23 25 60
2020 Other services to the public 13 27 29 19 12 0 0 31 40 15
2020 None of the above 11 21 32 23 10 1 2 35 33 115
2019 Client contact centre 9 9 37 27 18 0 0 45 18 20
2019 Federal regulators 8 24 20 40 4 4 0 46 33 25
2019 Communications or public affairs 5 18 35 29 12 0 1 41 23 95
2019 Access to information and privacy 0 15 38 25 17 4 0 44 16 25
2019 Security 9 16 37 22 12 0 3 35 26 30
2019 Legal services 4 16 26 32 5 0 16 44 25 20
2019 Administration and operations 11 21 31 20 14 1 2 35 33 190
2019 Human resources 20 21 28 19 9 1 1 29 43 280
2019 Financial management 7 21 34 22 14 0 1 37 29 165
2019 Procurement 19 12 31 19 20 0 0 39 30 25
2019 Real property 0 13 50 21 12 0 4 35 13 25
2019 Information management 12 27 24 28 4 4 0 34 41 25
2019 Information technology 15 21 33 18 13 0 0 31 36 170
2019 Internal audit 4 14 49 22 8 0 2 31 19 50
2019 Evaluation 6 11 12 39 32 0 0 72 17 20
2019 Data sciences 8 21 28 34 10 0 0 43 29 40
2019 Policy 15 26 33 18 6 1 1 25 42 350
2019 Project management 9 20 40 23 7 0 0 31 29 55
2019 Other services to the public 0 12 31 33 14 5 4 52 14 20
2019 None of the above 19 20 35 16 10 0 1 25 39 105

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 15 23 21 22 0 0 44 33 25
2024 Intelligence analysts 15 10 18 22 28 7 0 54 27 10
2024 Federal regulators 3 25 18 35 16 0 3 53 29 30
2024 Compliance, inspection and enforcement 13 14 33 15 24 0 0 39 28 15
2024 Communications or public affairs 20 25 33 12 7 0 4 19 47 70
2024 Access to information and privacy 23 24 24 7 8 0 13 18 54 25
2024 Security 15 16 12 30 14 0 11 50 36 20
2024 Administration and operations 13 19 27 23 13 1 4 38 34 170
2024 Human resources 24 29 23 14 6 1 2 21 55 265
2024 Financial management 16 19 31 20 7 1 6 29 37 160
2024 Procurement 28 37 26 4 0 4 0 4 69 25
2024 Information management 23 14 41 3 9 0 9 14 41 30
2024 Information technology 28 23 26 11 9 1 3 20 53 120
2024 Internal audit 30 26 33 7 3 0 0 10 57 30
2024 Evaluation 15 15 33 32 5 0 0 37 30 20
2024 Data sciences 8 18 35 12 22 2 2 36 27 35
2024 Policy 21 20 27 18 11 1 2 29 42 330
2024 Project management 28 25 18 15 7 0 6 24 57 35
2024 Other services to the public 0 15 25 27 24 0 9 56 16 10
2024 None of the above 17 19 27 11 18 3 4 31 40 80
2022 Client contact centre 7 25 22 36 10 0 0 46 32 20
2022 Federal regulators 7 8 28 35 14 0 8 53 17 25
2022 Communications or public affairs 21 15 26 17 18 1 2 36 37 85
2022 Access to information and privacy 9 28 32 17 15 0 0 31 37 35
2022 Security 31 23 18 13 11 5 0 25 56 20
2022 Legal services 0 11 33 35 11 9 0 51 12 15
2022 Administration and operations 14 18 23 20 15 2 8 39 35 175
2022 Human resources 21 26 21 16 10 2 3 28 50 305
2022 Financial management 16 27 28 14 9 1 4 24 46 160
2022 Procurement 10 24 35 4 18 5 4 24 37 25
2022 Real property 15 39 15 17 9 0 5 28 56 20
2022 Information management 16 23 28 7 27 0 0 34 38 30
2022 Information technology 20 20 24 19 14 1 2 34 40 165
2022 Internal audit 10 18 23 23 24 0 2 48 28 45
2022 Evaluation 18 15 14 43 10 0 0 53 33 20
2022 Data sciences 10 15 27 18 23 5 2 44 27 35
2022 Policy 15 22 28 19 12 1 3 32 39 325
2022 Project management 27 21 18 18 10 0 6 30 51 75
2022 Other services to the public 26 25 36 6 8 0 0 14 50 15
2022 None of the above 7 24 24 20 19 1 5 42 33 105
2020 Client contact centre 15 10 32 33 7 0 3 41 26 30
2020 Federal regulators 22 36 8 21 8 4 0 30 61 25
2020 Communications or public affairs 16 33 21 19 10 2 0 29 50 105
2020 Access to information and privacy 14 14 43 12 17 0 0 29 28 30
2020 Security 42 27 19 11 0 0 0 11 69 20
2020 Legal services 15 15 21 38 13 0 0 50 29 15
2020 Administration and operations 10 23 26 22 17 1 0 40 34 195
2020 Human resources 27 20 25 16 10 1 1 27 48 270
2020 Financial management 12 23 26 21 13 2 4 35 37 190
2020 Procurement 20 7 36 12 16 4 4 30 30 25
2020 Real property 20 14 45 5 15 0 0 21 34 20
2020 Information management 33 23 18 11 16 0 0 27 55 25
2020 Information technology 15 26 28 20 8 1 2 28 42 175
2020 Internal audit 9 31 32 16 7 0 4 24 42 45
2020 Evaluation 0 9 36 23 27 0 5 53 9 20
2020 Data sciences 19 23 14 30 9 6 0 41 44 35
2020 Policy 19 18 31 22 8 2 1 31 38 380
2020 Project management 18 21 28 18 7 3 5 27 43 60
2020 Other services to the public 17 5 51 8 13 6 0 22 23 15
2020 None of the above 14 17 26 21 14 6 2 38 34 115
2019 Client contact centre 9 28 23 27 9 4 0 37 39 20
2019 Federal regulators 4 12 31 40 12 0 0 52 16 25
2019 Communications or public affairs 10 20 25 30 13 0 2 44 30 100
2019 Access to information and privacy 4 15 11 41 21 8 0 67 21 25
2019 Security 22 19 31 9 12 3 3 23 43 30
2019 Legal services 15 0 38 26 16 0 5 44 16 20
2019 Administration and operations 9 21 28 18 17 2 5 38 33 190
2019 Human resources 24 24 21 16 10 2 2 27 50 275
2019 Financial management 11 19 31 22 14 0 3 37 32 165
2019 Procurement 27 4 19 27 20 0 4 48 32 25
2019 Real property 13 21 25 8 24 0 9 35 37 25
2019 Information management 28 16 32 12 4 4 4 18 48 25
2019 Information technology 18 21 27 16 14 1 3 31 40 170
2019 Internal audit 12 23 37 14 10 0 4 25 36 50
2019 Evaluation 6 6 23 17 44 0 6 64 12 20
2019 Data sciences 16 25 23 13 15 3 5 30 45 40
2019 Policy 13 24 25 23 12 3 1 36 38 350
2019 Project management 16 29 29 18 6 0 2 24 46 55
2019 Other services to the public 4 13 18 41 5 9 9 57 21 20
2019 None of the above 15 25 17 19 17 4 2 39 43 105

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 0 20 29 32 0 7 65 14 25
2024 Intelligence analysts 7 18 10 13 25 8 19 52 35 10
2024 Federal regulators 7 8 10 45 20 0 10 73 16 30
2024 Compliance, inspection and enforcement 0 22 22 49 8 0 0 57 22 15
2024 Communications or public affairs 5 8 26 27 25 3 6 57 15 70
2024 Access to information and privacy 15 43 10 12 7 4 9 21 67 25
2024 Security 4 10 31 12 25 0 17 45 18 20
2024 Administration and operations 9 19 24 27 11 3 7 42 31 170
2024 Human resources 9 15 33 22 14 2 5 39 25 265
2024 Financial management 6 12 36 21 17 2 7 42 19 165
2024 Procurement 12 13 31 30 9 0 5 41 27 25
2024 Information management 3 17 34 13 25 0 8 41 22 30
2024 Information technology 17 14 25 27 12 1 4 41 33 120
2024 Internal audit 24 32 16 21 4 0 4 26 58 30
2024 Evaluation 15 20 22 19 11 0 12 35 40 20
2024 Data sciences 0 10 15 36 29 6 5 72 11 35
2024 Policy 10 18 21 29 16 2 4 47 30 330
2024 Project management 13 24 28 9 20 0 6 31 40 35
2024 Other services to the public 0 15 29 4 41 11 0 50 17 10
2024 None of the above 13 8 21 29 24 2 4 56 22 80
2022 Client contact centre 21 5 37 23 9 5 0 34 28 20
2022 Federal regulators 4 26 21 14 25 3 7 44 33 25
2022 Communications or public affairs 9 12 28 26 11 3 11 43 24 90
2022 Access to information and privacy 11 7 32 25 22 0 3 48 19 35
2022 Security 12 21 26 5 24 12 0 33 37 20
2022 Legal services 11 14 45 5 16 9 0 23 27 15
2022 Administration and operations 9 26 27 18 13 3 5 33 38 175
2022 Human resources 13 21 28 16 13 5 4 32 37 305
2022 Financial management 10 24 31 21 7 1 6 30 36 160
2022 Procurement 11 19 26 18 22 4 0 42 31 25
2022 Real property 14 20 14 38 14 0 0 52 34 20
2022 Information management 16 13 27 19 14 7 4 37 33 30
2022 Information technology 9 14 28 27 16 2 4 46 24 165
2022 Internal audit 8 13 28 30 17 3 2 49 22 45
2022 Evaluation 10 14 24 16 31 5 0 50 25 20
2022 Data sciences 12 18 8 35 17 5 5 58 34 35
2022 Policy 13 18 29 22 14 3 1 37 33 330
2022 Project management 17 23 29 21 3 6 3 25 43 75
2022 Other services to the public 23 25 20 17 15 0 0 32 48 15
2022 None of the above 10 13 30 18 19 3 7 41 26 105
2020 Client contact centre 3 3 18 33 32 7 3 73 7 30
2020 Federal regulators 0 30 37 20 8 4 0 30 32 25
2020 Communications or public affairs 7 10 19 39 21 3 1 62 18 100
2020 Access to information and privacy 16 8 26 40 6 3 0 48 26 30
2020 Security 28 32 14 10 16 0 0 26 60 20
2020 Legal services 14 20 31 8 20 8 0 30 36 15
2020 Administration and operations 4 15 30 28 21 2 1 50 19 190
2020 Human resources 13 14 28 23 17 3 3 42 28 270
2020 Financial management 6 16 21 35 17 3 2 54 24 190
2020 Procurement 4 32 28 16 12 4 4 30 39 25
2020 Real property 5 14 36 25 20 0 0 45 19 20
2020 Information management 3 17 34 23 17 3 4 42 22 25
2020 Information technology 4 10 25 37 19 2 3 59 15 170
2020 Internal audit 5 19 30 26 14 0 7 43 25 45
2020 Evaluation 5 18 23 17 28 5 5 50 24 20
2020 Data sciences 15 17 23 34 6 3 3 43 33 35
2020 Policy 9 13 29 32 11 4 1 46 23 380
2020 Project management 11 18 22 31 10 5 2 45 32 60
2020 Other services to the public 5 23 10 34 22 6 0 60 29 15
2020 None of the above 6 14 27 29 17 3 5 49 22 115
2019 Client contact centre 9 17 35 17 13 9 0 33 29 25
2019 Federal regulators 8 12 23 40 12 4 0 55 21 25
2019 Communications or public affairs 3 20 22 32 18 1 5 52 24 95
2019 Access to information and privacy 11 11 31 22 21 4 0 45 23 25
2019 Security 9 15 29 22 16 0 9 42 27 30
2019 Legal services 21 11 38 20 0 0 11 23 35 20
2019 Administration and operations 13 15 27 19 17 5 4 40 31 190
2019 Human resources 19 19 24 21 14 2 1 36 39 275
2019 Financial management 9 22 23 27 16 2 1 44 32 165
2019 Procurement 19 11 20 23 24 0 4 48 31 25
2019 Real property 9 4 25 25 28 0 9 58 14 25
2019 Information management 28 16 28 16 8 0 4 25 46 25
2019 Information technology 14 16 22 26 20 1 1 47 30 170
2019 Internal audit 21 18 29 22 4 4 2 28 41 50
2019 Evaluation 6 17 28 17 28 6 0 47 23 20
2019 Data sciences 20 13 23 21 15 8 0 39 36 40
2019 Policy 10 13 35 24 14 3 1 40 24 350
2019 Project management 13 20 38 16 10 2 2 27 34 55
2019 Other services to the public 8 0 14 36 29 4 9 75 10 20
2019 None of the above 10 12 33 20 20 1 3 42 23 105

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 18 28 28 19 0 7 51 19 25
2024 Intelligence analysts 7 28 19 21 18 7 0 42 38 10
2024 Federal regulators 3 7 36 34 13 0 7 51 10 30
2024 Compliance, inspection and enforcement 6 15 45 27 7 0 0 34 21 15
2024 Communications or public affairs 13 24 36 8 10 6 2 20 41 70
2024 Access to information and privacy 19 14 43 4 5 0 16 10 39 25
2024 Security 19 6 25 29 10 0 11 44 28 20
2024 Administration and operations 17 20 27 21 7 3 3 30 40 170
2024 Human resources 18 21 35 15 7 1 2 24 40 265
2024 Financial management 9 17 37 24 8 1 4 33 28 160
2024 Procurement 12 13 43 32 0 0 0 32 25 25
2024 Information management 17 14 20 35 10 0 4 46 33 30
2024 Information technology 27 28 22 12 10 0 2 22 56 120
2024 Internal audit 24 22 36 7 5 0 6 12 49 30
2024 Evaluation 20 20 27 33 0 0 0 33 40 20
2024 Data sciences 17 16 27 16 13 0 10 33 36 35
2024 Policy 14 21 33 19 10 2 1 31 36 330
2024 Project management 18 28 34 3 8 0 9 12 50 35
2024 Other services to the public 0 14 41 7 33 5 0 43 14 10
2024 None of the above 26 17 27 13 12 2 4 26 45 80
2022 Client contact centre 11 4 39 25 10 11 0 39 17 20
2022 Federal regulators 0 14 29 32 21 0 4 55 15 25
2022 Communications or public affairs 16 27 26 14 12 2 4 28 45 90
2022 Access to information and privacy 9 30 27 16 19 0 0 35 38 35
2022 Security 6 10 28 34 16 5 0 53 17 20
2022 Legal services 0 17 39 44 0 0 0 44 17 15
2022 Administration and operations 14 19 34 18 12 1 3 31 34 175
2022 Human resources 17 27 30 12 10 3 2 24 45 305
2022 Financial management 11 21 34 19 9 2 3 30 34 160
2022 Procurement 8 7 30 20 22 9 4 49 17 25
2022 Real property 6 29 30 21 14 0 0 36 35 20
2022 Information management 3 25 31 22 19 0 0 41 28 30
2022 Information technology 12 24 30 22 8 1 3 31 38 165
2022 Internal audit 14 9 41 22 13 0 0 35 24 45
2022 Evaluation 14 14 29 24 14 5 0 40 30 20
2022 Data sciences 12 34 18 10 17 5 5 29 50 40
2022 Policy 14 21 32 22 7 1 1 30 36 325
2022 Project management 15 19 46 10 5 1 4 16 36 75
2022 Other services to the public 10 30 32 20 8 0 0 27 40 15
2022 None of the above 5 20 38 19 14 2 2 35 26 105
2020 Client contact centre 0 6 37 33 20 0 3 55 6 30
2020 Federal regulators 30 8 29 21 12 0 0 33 38 25
2020 Communications or public affairs 6 21 36 22 12 1 1 35 28 100
2020 Access to information and privacy 9 25 23 23 11 10 0 37 37 30
2020 Security 23 28 18 31 0 0 0 31 51 20
2020 Legal services 0 14 25 22 28 11 0 56 15 15
2020 Administration and operations 9 19 32 24 14 0 2 38 29 195
2020 Human resources 15 19 33 20 9 3 1 30 36 270
2020 Financial management 6 16 29 29 16 3 1 47 23 190
2020 Procurement 4 8 40 16 24 4 4 43 13 25
2020 Real property 0 21 24 45 10 0 0 55 21 20
2020 Information management 14 15 29 26 17 0 0 43 29 25
2020 Information technology 11 22 35 20 10 1 1 30 34 170
2020 Internal audit 7 5 47 27 12 0 2 40 12 45
2020 Evaluation 18 9 28 14 28 5 0 44 28 20
2020 Data sciences 3 21 29 25 17 6 0 45 25 35
2020 Policy 14 21 34 21 8 2 1 29 36 380
2020 Project management 10 20 41 18 6 3 2 25 32 60
2020 Other services to the public 11 21 25 29 8 6 0 39 34 15
2020 None of the above 6 24 28 21 13 5 3 37 33 115
2019 Client contact centre 9 23 32 22 14 0 0 36 32 20
2019 Federal regulators 8 28 28 20 16 0 0 36 36 25
2019 Communications or public affairs 8 10 43 25 11 0 2 37 19 100
2019 Access to information and privacy 8 11 26 30 25 0 0 55 19 25
2019 Security 15 19 25 25 12 0 3 39 35 30
2019 Legal services 0 21 31 31 5 0 11 41 24 20
2019 Administration and operations 11 26 30 16 14 2 2 31 38 190
2019 Human resources 19 21 32 16 9 2 1 26 41 275
2019 Financial management 7 17 38 26 11 1 1 37 24 165
2019 Procurement 0 12 42 19 28 0 0 47 12 25
2019 Real property 8 13 29 29 17 0 4 48 22 25
2019 Information management 16 35 24 16 8 0 0 24 52 25
2019 Information technology 17 21 33 14 13 1 1 28 38 170
2019 Internal audit 12 30 27 21 8 0 2 30 43 50
2019 Evaluation 6 23 17 32 22 0 0 55 28 20
2019 Data sciences 15 17 28 26 10 3 0 37 34 40
2019 Policy 14 19 39 18 8 2 1 26 34 350
2019 Project management 12 29 44 7 8 0 0 15 42 55
2019 Other services to the public 4 18 46 14 14 0 4 29 23 20
2019 None of the above 15 21 29 21 14 1 0 35 37 105

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 23 22 27 28 0 0 55 23 25
2024 Intelligence analysts 15 13 25 9 37 0 0 46 28 10
2024 Federal regulators 10 10 42 11 19 0 7 33 22 30
2024 Compliance, inspection and enforcement 0 29 22 42 7 0 0 48 29 15
2024 Communications or public affairs 3 14 42 31 10 0 0 42 17 70
2024 Access to information and privacy 7 32 24 11 19 0 7 32 42 25
2024 Security 4 5 38 18 29 0 6 50 9 20
2024 Administration and operations 5 16 38 24 13 0 4 38 22 170
2024 Human resources 4 14 36 27 17 0 2 45 19 265
2024 Financial management 4 13 35 30 13 1 4 45 18 165
2024 Procurement 0 8 33 43 17 0 0 60 8 25
2024 Information management 3 11 43 16 24 0 4 41 15 30
2024 Information technology 4 17 28 31 18 1 2 50 21 120
2024 Internal audit 21 14 36 27 2 0 0 29 35 30
2024 Evaluation 5 5 38 20 32 0 0 52 10 20
2024 Data sciences 7 14 35 29 13 0 2 43 22 35
2024 Policy 6 15 37 29 12 0 2 42 21 330
2024 Project management 8 17 30 23 15 0 6 40 27 35
2024 Other services to the public 0 27 23 22 17 6 5 44 30 10
2024 None of the above 6 16 32 27 15 2 2 44 23 80
2022 Client contact centre 0 22 32 31 15 0 0 46 22 20
2022 Federal regulators 0 4 28 32 24 0 11 64 4 25
2022 Communications or public affairs 3 10 39 32 14 0 1 47 14 90
2022 Access to information and privacy 0 22 35 27 16 0 0 43 22 35
2022 Security 13 0 11 38 39 0 0 77 13 20
2022 Legal services 0 0 88 6 0 0 6 6 0 15
2022 Administration and operations 4 15 34 27 17 0 3 45 20 175
2022 Human resources 6 14 34 25 19 0 1 45 21 305
2022 Financial management 3 6 37 33 16 1 4 52 9 160
2022 Procurement 0 14 15 22 42 0 7 69 15 25
2022 Real property 0 5 29 36 30 0 0 66 5 20
2022 Information management 6 10 19 25 35 0 5 63 17 30
2022 Information technology 2 9 26 26 32 1 4 61 12 165
2022 Internal audit 3 10 50 22 15 0 0 37 13 45
2022 Evaluation 0 6 50 25 19 0 0 44 6 20
2022 Data sciences 12 18 25 13 25 2 5 41 32 40
2022 Policy 5 9 34 34 17 0 1 51 14 325
2022 Project management 8 10 40 26 13 0 3 41 18 75
2022 Other services to the public 5 23 29 24 19 0 0 43 28 15
2022 None of the above 5 6 40 25 21 0 3 47 12 105
2020 Client contact centre 3 22 19 36 16 0 3 54 26 30
2020 Federal regulators 39 24 16 17 4 0 0 21 63 25
2020 Communications or public affairs 4 13 39 25 19 0 0 44 17 105
2020 Access to information and privacy 8 29 30 31 3 0 0 34 37 30
2020 Security 5 9 47 33 6 0 0 39 14 20
2020 Legal services 14 20 51 0 16 0 0 16 33 15
2020 Administration and operations 2 13 38 33 13 1 0 46 15 195
2020 Human resources 7 16 43 22 9 0 1 32 24 270
2020 Financial management 6 11 38 31 13 0 0 44 18 190
2020 Procurement 0 20 23 25 28 4 0 55 21 25
2020 Real property 10 15 25 35 15 0 0 50 26 20
2020 Information management 4 4 43 29 20 0 0 49 7 25
2020 Information technology 3 7 32 34 23 0 1 57 10 175
2020 Internal audit 0 19 49 25 7 0 0 32 19 45
2020 Evaluation 9 22 41 19 9 0 0 28 31 20
2020 Data sciences 8 20 35 22 15 0 0 37 28 35
2020 Policy 6 20 41 25 7 0 0 32 26 380
2020 Project management 7 11 31 37 12 2 0 50 18 60
2020 Other services to the public 0 26 43 13 18 0 0 31 26 15
2020 None of the above 10 18 34 21 17 0 1 38 28 115
2019 Client contact centre 8 27 30 26 9 0 0 35 35 25
2019 Federal regulators 20 33 31 16 0 0 0 16 53 25
2019 Communications or public affairs 7 23 38 17 14 0 0 32 30 95
2019 Access to information and privacy 7 27 30 32 4 0 0 36 34 25
2019 Security 10 19 39 22 7 0 3 30 30 30
2019 Legal services 10 43 38 4 0 0 5 5 56 20
2019 Administration and operations 16 30 30 11 12 1 1 23 47 190
2019 Human resources 18 33 30 12 6 0 0 18 51 280
2019 Financial management 7 24 38 22 8 0 1 31 31 165
2019 Procurement 15 19 34 15 16 0 0 31 35 25
2019 Real property 4 40 13 22 17 0 4 40 46 25
2019 Information management 23 24 29 16 8 0 0 24 48 25
2019 Information technology 12 14 34 25 14 1 1 39 27 170
2019 Internal audit 14 20 39 14 10 2 0 25 36 50
2019 Evaluation 6 28 27 22 17 0 0 39 34 20
2019 Data sciences 28 21 34 8 10 0 0 18 49 40
2019 Policy 15 33 34 13 5 0 0 18 48 350
2019 Project management 11 29 42 13 6 0 0 18 40 55
2019 Other services to the public 9 23 41 18 5 0 4 24 33 20
2019 None of the above 17 29 26 14 14 1 0 27 47 105

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 41 24 4 4 0 0 68 8 25
2024 Intelligence analysts 25 18 23 18 8 9 0 46 28 10
2024 Federal regulators 4 37 13 30 12 4 0 42 44 30
2024 Compliance, inspection and enforcement 0 42 22 15 14 7 0 45 30 15
2024 Communications or public affairs 9 29 20 21 20 1 0 39 41 70
2024 Access to information and privacy 9 36 11 20 25 0 0 44 45 25
2024 Security 30 8 20 30 5 6 0 41 37 20
2024 Administration and operations 9 48 16 11 15 1 0 57 26 170
2024 Human resources 7 27 17 24 22 1 0 35 47 260
2024 Financial management 14 26 23 20 13 3 0 42 34 165
2024 Procurement 17 34 15 18 16 0 0 51 34 25
2024 Information management 17 40 15 17 10 0 0 57 27 30
2024 Information technology 6 28 17 19 24 5 0 36 46 120
2024 Internal audit 15 21 11 29 25 0 0 36 53 30
2024 Evaluation 11 33 26 14 15 0 0 44 29 20
2024 Data sciences 8 27 23 21 18 3 0 36 40 35
2024 Policy 13 24 21 22 18 1 1 38 41 330
2024 Project management 9 34 7 21 26 3 0 43 49 35
2024 Other services to the public 28 46 6 9 11 0 0 74 20 10
2024 None of the above 15 28 19 13 21 3 0 45 35 80
2022 Client contact centre 37 22 4 27 5 5 0 62 34 20
2022 Federal regulators 28 33 21 7 4 4 4 66 12 25
2022 Communications or public affairs 12 26 16 24 14 5 2 41 41 90
2022 Access to information and privacy 14 30 27 25 5 0 0 44 30 35
2022 Security 32 21 20 27 0 0 0 53 27 20
2022 Legal services 25 50 8 11 5 0 0 76 16 15
2022 Administration and operations 22 44 12 13 8 1 0 67 21 175
2022 Human resources 10 30 21 19 13 6 0 43 34 305
2022 Financial management 16 27 21 25 10 1 1 43 36 160
2022 Procurement 34 25 12 11 10 6 0 63 23 25
2022 Real property 28 26 5 35 0 6 0 57 38 20
2022 Information management 19 39 17 13 9 3 0 60 23 30
2022 Information technology 14 32 20 19 12 3 0 48 32 165
2022 Internal audit 24 43 13 9 12 0 0 67 20 45
2022 Evaluation 14 29 5 26 19 7 0 46 48 20
2022 Data sciences 27 24 15 15 7 12 0 58 25 40
2022 Policy 14 26 20 21 16 3 0 41 39 330
2022 Project management 8 26 22 19 20 5 0 36 41 75
2022 Other services to the public 26 29 12 32 0 0 0 55 32 15
2022 None of the above 15 37 13 24 9 2 0 53 34 105
2020 Client contact centre 39 36 16 6 0 3 0 77 6 30
2020 Federal regulators 29 30 16 16 8 0 0 59 24 25
2020 Communications or public affairs 27 43 18 6 2 4 0 74 8 100
2020 Access to information and privacy 36 39 12 9 3 3 0 76 12 30
2020 Security 5 44 28 9 9 5 0 51 20 20
2020 Legal services 47 33 14 0 0 6 0 86 0 15
2020 Administration and operations 27 40 14 12 4 3 0 68 17 195
2020 Human resources 23 37 19 13 4 4 0 63 18 265
2020 Financial management 28 42 18 7 3 2 0 71 10 190
2020 Procurement 31 48 4 8 4 4 0 83 13 25
2020 Real property 14 40 35 5 0 5 0 58 5 20
2020 Information management 30 19 11 33 0 7 0 53 36 25
2020 Information technology 26 40 19 9 4 1 0 67 13 175
2020 Internal audit 34 52 9 5 0 0 0 86 5 45
2020 Evaluation 28 23 14 22 9 5 0 54 32 20
2020 Data sciences 16 47 11 15 3 9 0 69 19 35
2020 Policy 17 42 15 15 8 4 0 61 23 380
2020 Project management 13 44 26 6 2 8 0 63 9 60
2020 Other services to the public 18 36 30 15 0 0 0 54 15 15
2020 None of the above 18 36 23 15 5 3 1 56 20 115
2019 Client contact centre 8 40 39 4 9 0 0 48 13 25
2019 Federal regulators 24 36 15 20 0 4 0 63 21 25
2019 Communications or public affairs 25 45 14 9 0 7 0 76 10 95
2019 Access to information and privacy 43 22 8 11 4 11 0 74 17 25
2019 Security 31 44 9 10 0 0 6 80 10 30
2019 Legal services 43 25 26 5 0 0 0 68 5 20
2019 Administration and operations 26 41 15 10 2 4 1 71 13 190
2019 Human resources 15 35 20 19 7 4 0 53 26 280
2019 Financial management 21 34 21 14 5 4 1 58 20 160
2019 Procurement 28 40 8 20 0 4 0 71 21 25
2019 Real property 24 38 17 9 0 8 4 71 10 25
2019 Information management 16 32 19 28 4 0 0 49 32 25
2019 Information technology 17 38 19 15 8 2 0 57 24 170
2019 Internal audit 17 40 26 15 0 2 0 58 15 45
2019 Evaluation 23 22 17 28 0 10 0 51 31 20
2019 Data sciences 15 34 10 23 8 8 3 54 34 40
2019 Policy 18 39 20 11 3 8 1 62 16 350
2019 Project management 15 29 33 22 2 0 0 43 23 55
2019 Other services to the public 45 37 9 4 0 5 0 86 4 20
2019 None of the above 21 31 26 13 4 5 0 55 17 105

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 70 22 0 0 8 0 0 92 8 25
2024 Intelligence analysts 49 34 10 8 0 0 0 82 8 10
2024 Federal regulators 60 19 7 3 10 0 0 79 14 30
2024 Compliance, inspection and enforcement 79 13 0 7 0 0 0 93 7 15
2024 Communications or public affairs 64 25 6 1 3 1 0 90 4 70
2024 Access to information and privacy 48 34 7 3 0 8 0 89 3 25
2024 Security 68 22 5 0 6 0 0 89 6 20
2024 Administration and operations 51 27 8 9 5 0 0 78 14 170
2024 Human resources 53 28 6 8 6 0 0 80 14 265
2024 Financial management 52 29 9 3 7 1 0 81 10 165
2024 Procurement 34 24 17 17 8 0 0 58 25 25
2024 Information management 73 7 6 8 6 0 0 80 14 30
2024 Information technology 47 26 5 10 6 5 1 78 17 120
2024 Internal audit 45 33 10 3 9 0 0 78 12 30
2024 Evaluation 47 28 10 10 6 0 0 75 16 20
2024 Data sciences 48 36 11 3 3 0 0 84 6 35
2024 Policy 60 22 5 9 4 1 0 83 13 330
2024 Project management 38 25 11 14 10 0 3 65 25 35
2024 Other services to the public 37 53 9 0 0 0 0 91 0 10
2024 None of the above 50 27 7 9 4 1 2 79 14 80
2022 Client contact centre 48 36 0 6 5 0 5 88 12 20
2022 Federal regulators 71 21 4 0 4 0 0 92 4 25
2022 Communications or public affairs 56 28 4 10 1 0 0 84 11 90
2022 Access to information and privacy 59 24 6 0 10 0 0 83 10 35
2022 Security 82 13 0 5 0 0 0 95 5 20
2022 Legal services 64 13 16 6 0 0 0 78 6 15
2022 Administration and operations 73 19 5 1 1 1 0 93 3 175
2022 Human resources 60 26 4 7 3 1 0 87 10 305
2022 Financial management 64 25 3 5 2 0 1 90 7 160
2022 Procurement 66 11 0 11 7 5 0 80 20 25
2022 Real property 71 15 5 10 0 0 0 85 10 20
2022 Information management 59 22 3 13 3 0 0 81 16 30
2022 Information technology 64 24 5 5 1 1 0 89 6 165
2022 Internal audit 56 26 10 4 4 0 0 82 8 45
2022 Evaluation 56 19 7 18 0 0 0 75 18 20
2022 Data sciences 60 16 5 9 5 5 0 80 15 40
2022 Policy 61 27 3 5 3 1 0 89 8 325
2022 Project management 64 20 4 5 7 0 0 84 12 75
2022 Other services to the public 90 5 0 5 0 0 0 95 5 15
2022 None of the above 63 25 4 6 0 1 0 89 6 105
2020 Client contact centre 65 19 6 6 3 0 0 85 9 30
2020 Federal regulators 42 29 12 8 8 0 0 71 17 25
2020 Communications or public affairs 63 21 3 8 5 1 0 85 13 105
2020 Access to information and privacy 63 31 6 0 0 0 0 94 0 30
2020 Security 53 24 9 0 9 5 0 81 10 20
2020 Legal services 45 36 6 14 0 0 0 81 14 15
2020 Administration and operations 54 26 7 6 5 1 1 82 11 195
2020 Human resources 55 24 10 6 4 1 0 80 11 270
2020 Financial management 54 28 9 6 2 1 1 82 9 190
2020 Procurement 67 29 4 0 0 0 0 96 0 25
2020 Real property 81 15 0 4 0 0 0 96 4 20
2020 Information management 70 17 9 4 0 0 0 88 4 25
2020 Information technology 58 22 6 7 6 1 0 81 13 170
2020 Internal audit 69 24 5 0 2 0 0 93 2 45
2020 Evaluation 45 28 5 9 9 5 0 77 19 20
2020 Data sciences 57 26 11 6 0 0 0 83 6 35
2020 Policy 55 25 6 8 3 2 0 82 12 380
2020 Project management 53 27 8 5 5 2 0 82 10 60
2020 Other services to the public 53 16 13 5 13 0 0 69 18 15
2020 None of the above 51 25 12 8 4 0 0 76 12 115
2019 Client contact centre 26 51 18 4 0 0 0 78 4 25
2019 Federal regulators 68 8 8 8 4 4 0 79 12 25
2019 Communications or public affairs 54 29 7 8 1 0 0 84 9 100
2019 Access to information and privacy 48 34 7 11 0 0 0 82 11 25
2019 Security 56 28 3 9 0 0 3 87 10 30
2019 Legal services 53 42 5 0 0 0 0 95 0 20
2019 Administration and operations 55 28 6 8 4 0 0 83 12 190
2019 Human resources 55 29 5 6 5 1 0 84 11 280
2019 Financial management 46 35 11 5 1 1 0 82 7 165
2019 Procurement 62 19 4 4 12 0 0 81 15 25
2019 Real property 75 17 0 4 4 0 0 92 8 25
2019 Information management 48 28 16 8 0 0 0 77 8 25
2019 Information technology 49 28 8 9 5 0 0 77 15 170
2019 Internal audit 61 27 2 8 2 0 0 88 10 50
2019 Evaluation 51 27 0 22 0 0 0 78 22 20
2019 Data sciences 51 28 5 5 10 0 0 80 15 40
2019 Policy 54 28 7 7 3 0 0 82 10 350
2019 Project management 55 24 5 4 13 0 0 79 16 55
2019 Other services to the public 64 22 0 0 4 10 0 95 5 20
2019 None of the above 59 23 6 4 8 0 1 82 12 105

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 68 24 0 4 4 0 0 92 8 25
2024 Intelligence analysts 58 32 10 0 0 0 0 90 0 10
2024 Federal regulators 64 32 0 4 0 0 0 96 4 30
2024 Compliance, inspection and enforcement 100 0 0 0 0 0 0 100 0 15
2024 Communications or public affairs 66 25 1 3 4 0 0 92 7 70
2024 Access to information and privacy 44 30 4 11 3 8 0 81 15 25
2024 Security 63 32 0 5 0 0 0 95 5 20
2024 Administration and operations 53 27 6 7 6 0 0 80 14 170
2024 Human resources 58 31 5 4 3 0 0 89 6 265
2024 Financial management 50 34 5 4 7 0 0 84 11 165
2024 Procurement 47 31 5 13 4 0 0 78 17 25
2024 Information management 62 15 3 16 3 0 0 77 20 30
2024 Information technology 49 37 5 7 2 0 0 86 10 120
2024 Internal audit 58 27 9 3 3 0 0 85 6 30
2024 Evaluation 50 25 9 5 10 0 0 75 15 20
2024 Data sciences 64 25 5 5 0 0 0 89 5 35
2024 Policy 68 21 5 5 1 0 0 88 7 330
2024 Project management 56 22 5 12 5 0 0 78 17 35
2024 Other services to the public 38 46 9 7 0 0 0 84 7 10
2024 None of the above 48 35 8 6 2 0 0 83 8 80
2022 Client contact centre 53 41 6 0 0 0 0 94 0 20
2022 Federal regulators 74 26 0 0 0 0 0 100 0 25
2022 Communications or public affairs 54 34 7 3 1 0 0 89 5 90
2022 Access to information and privacy 57 31 0 5 8 0 0 88 12 35
2022 Security 77 23 0 0 0 0 0 100 0 20
2022 Legal services 79 16 5 0 0 0 0 95 0 15
2022 Administration and operations 76 21 0 2 1 0 0 98 2 175
2022 Human resources 68 23 4 3 2 0 0 91 5 305
2022 Financial management 70 25 2 2 1 0 0 95 3 160
2022 Procurement 70 14 0 8 8 0 0 85 15 25
2022 Real property 69 26 0 5 0 0 0 95 5 20
2022 Information management 61 33 0 6 0 0 0 94 6 30
2022 Information technology 66 26 3 4 0 0 0 93 4 165
2022 Internal audit 69 22 4 4 0 0 0 92 4 45
2022 Evaluation 66 23 0 11 0 0 0 89 11 20
2022 Data sciences 70 18 5 5 2 0 0 88 7 40
2022 Policy 70 21 3 4 1 0 0 91 6 330
2022 Project management 60 26 3 7 4 0 0 86 11 75
2022 Other services to the public 79 16 0 5 0 0 0 95 5 15
2022 None of the above 77 15 3 5 0 0 0 92 5 105
2020 Client contact centre 69 25 3 0 3 0 0 94 3 30
2020 Federal regulators 63 20 8 8 0 0 0 83 8 25
2020 Communications or public affairs 69 20 7 3 2 0 0 88 5 100
2020 Access to information and privacy 75 17 3 0 5 0 0 92 5 30
2020 Security 67 24 5 5 0 0 0 91 5 20
2020 Legal services 62 23 6 9 0 0 0 85 9 15
2020 Administration and operations 63 30 2 4 1 0 1 94 5 190
2020 Human resources 61 28 4 5 2 0 0 90 7 270
2020 Financial management 60 33 3 3 1 0 0 93 4 190
2020 Procurement 75 12 8 4 0 0 0 88 4 25
2020 Real property 91 9 0 0 0 0 0 100 0 20
2020 Information management 89 11 0 0 0 0 0 100 0 25
2020 Information technology 63 27 2 5 3 0 0 89 8 170
2020 Internal audit 76 21 0 2 0 0 0 98 2 45
2020 Evaluation 59 23 13 5 0 0 0 82 5 20
2020 Data sciences 58 34 3 6 0 0 0 92 6 35
2020 Policy 69 20 5 4 2 0 0 90 6 380
2020 Project management 70 16 7 5 2 0 0 86 7 55
2020 Other services to the public 70 13 12 5 0 0 0 83 5 15
2020 None of the above 60 31 5 4 0 0 0 91 4 110
2019 Client contact centre 56 30 4 9 0 0 0 86 9 25
2019 Federal regulators 72 24 0 4 0 0 0 96 4 25
2019 Communications or public affairs 64 27 4 4 1 0 0 91 5 100
2019 Access to information and privacy 44 30 19 7 0 0 0 74 7 25
2019 Security 62 19 12 3 0 0 3 84 3 30
2019 Legal services 57 32 11 0 0 0 0 89 0 20
2019 Administration and operations 63 25 6 5 1 0 0 88 6 190
2019 Human resources 56 30 5 6 2 0 0 86 8 280
2019 Financial management 53 33 4 6 3 1 0 87 9 165
2019 Procurement 61 19 4 15 0 0 0 81 15 25
2019 Real property 80 13 4 4 0 0 0 92 4 25
2019 Information management 64 32 0 4 0 0 0 96 4 25
2019 Information technology 59 27 5 4 4 1 0 87 8 170
2019 Internal audit 67 22 6 4 0 0 0 90 4 50
2019 Evaluation 50 45 0 6 0 0 0 94 6 20
2019 Data sciences 56 26 3 13 3 0 0 82 15 40
2019 Policy 64 24 5 5 1 0 0 88 6 350
2019 Project management 48 37 7 2 7 0 0 84 9 55
2019 Other services to the public 73 17 0 4 0 5 0 95 5 20
2019 None of the above 58 22 7 7 4 1 1 82 11 105

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 29 0 4 4 0 0 92 8 25
2024 Intelligence analysts 60 22 18 0 0 0 0 82 0 10
2024 Federal regulators 61 23 13 3 0 0 0 84 3 30
2024 Compliance, inspection and enforcement 56 44 0 0 0 0 0 100 0 15
2024 Communications or public affairs 61 33 3 2 1 0 0 94 3 70
2024 Access to information and privacy 41 41 7 0 3 8 0 88 4 25
2024 Security 71 24 5 0 0 0 0 95 0 20
2024 Administration and operations 46 34 8 7 4 0 0 81 11 170
2024 Human resources 50 35 7 4 3 1 0 85 8 265
2024 Financial management 46 37 7 7 3 1 0 83 10 165
2024 Procurement 50 29 4 13 4 0 0 79 17 25
2024 Information management 54 26 7 9 0 4 0 83 9 30
2024 Information technology 46 32 7 8 2 5 0 82 11 120
2024 Internal audit 50 39 3 3 6 0 0 88 9 30
2024 Evaluation 32 39 14 9 5 0 0 72 15 20
2024 Data sciences 70 25 2 3 0 0 0 95 3 35
2024 Policy 57 29 6 5 3 0 0 86 8 330
2024 Project management 41 42 5 9 3 0 0 83 12 35
2024 Other services to the public 40 47 13 0 0 0 0 87 0 10
2024 None of the above 49 26 15 6 3 1 0 76 9 80
2022 Client contact centre 53 22 15 4 5 0 0 75 9 20
2022 Federal regulators 55 33 7 0 4 0 0 89 4 25
2022 Communications or public affairs 52 40 5 0 1 2 0 93 1 90
2022 Access to information and privacy 54 39 0 5 2 0 0 93 7 35
2022 Security 72 23 5 0 0 0 0 95 0 20
2022 Legal services 57 43 0 0 0 0 0 100 0 15
2022 Administration and operations 67 24 5 1 1 0 2 93 2 175
2022 Human resources 57 29 6 4 3 1 0 87 6 305
2022 Financial management 55 37 5 3 1 1 0 92 4 160
2022 Procurement 59 17 11 4 0 9 0 84 5 25
2022 Real property 80 15 5 0 0 0 0 95 0 20
2022 Information management 60 34 3 3 0 0 0 94 3 30
2022 Information technology 59 31 7 2 1 1 1 91 3 165
2022 Internal audit 62 28 6 4 0 0 0 90 4 45
2022 Evaluation 57 36 0 0 7 0 0 93 7 20
2022 Data sciences 57 24 7 5 5 3 0 83 10 40
2022 Policy 63 27 4 3 2 1 0 90 5 330
2022 Project management 54 32 3 6 6 0 0 86 11 75
2022 Other services to the public 80 10 10 0 0 0 0 90 0 15
2022 None of the above 60 31 3 4 1 0 1 92 5 105
2020 Client contact centre 50 38 6 3 3 0 0 88 6 30
2020 Federal regulators 47 28 4 12 8 0 0 75 21 25
2020 Communications or public affairs 68 23 4 2 3 0 0 91 5 105
2020 Access to information and privacy 66 28 3 3 0 0 0 95 3 30
2020 Security 63 18 0 14 0 5 0 85 15 20
2020 Legal services 51 33 16 0 0 0 0 84 0 15
2020 Administration and operations 54 32 8 3 2 1 1 86 5 195
2020 Human resources 56 30 8 3 2 0 0 87 5 270
2020 Financial management 52 33 10 3 1 1 1 86 4 185
2020 Procurement 67 29 4 0 0 0 0 96 0 25
2020 Real property 85 15 0 0 0 0 0 100 0 20
2020 Information management 65 32 4 0 0 0 0 96 0 25
2020 Information technology 54 30 9 5 3 0 0 84 8 170
2020 Internal audit 79 19 0 2 0 0 0 98 2 45
2020 Evaluation 59 28 4 10 0 0 0 86 10 20
2020 Data sciences 54 34 3 9 0 0 0 88 9 35
2020 Policy 58 29 9 2 2 0 0 88 4 380
2020 Project management 47 35 8 3 2 5 0 86 5 60
2020 Other services to the public 62 14 11 0 13 0 0 76 13 15
2020 None of the above 51 31 13 4 0 1 0 83 4 115
2019 Client contact centre 31 46 13 5 0 5 0 81 5 20
2019 Federal regulators 64 24 0 12 0 0 0 88 12 25
2019 Communications or public affairs 52 38 6 2 1 1 0 91 3 100
2019 Access to information and privacy 48 30 18 4 0 0 0 78 4 25
2019 Security 56 28 12 0 0 0 3 87 0 30
2019 Legal services 41 48 11 0 0 0 0 89 0 20
2019 Administration and operations 54 33 8 3 2 1 0 87 4 190
2019 Human resources 51 34 7 6 2 0 0 85 9 280
2019 Financial management 48 38 9 2 1 2 1 87 3 165
2019 Procurement 50 31 4 11 4 0 0 81 15 25
2019 Real property 75 17 4 4 0 0 0 92 4 25
2019 Information management 60 32 8 0 0 0 0 92 0 25
2019 Information technology 54 34 4 5 2 0 1 89 7 170
2019 Internal audit 63 27 8 2 0 0 0 90 2 50
2019 Evaluation 51 44 0 6 0 0 0 94 6 20
2019 Data sciences 49 38 0 13 0 0 0 87 13 40
2019 Policy 57 31 6 3 2 1 0 89 5 345
2019 Project management 47 38 11 2 2 0 0 86 3 55
2019 Other services to the public 60 31 0 5 4 0 0 91 9 20
2019 None of the above 52 32 7 6 3 0 1 85 9 105

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 51 0 0 8 0 0 92 8 25
2024 Intelligence analysts 25 26 20 10 0 19 0 63 12 10
2024 Federal regulators 24 48 18 6 4 0 0 72 9 30
2024 Compliance, inspection and enforcement 56 36 8 0 0 0 0 92 0 15
2024 Communications or public affairs 29 43 11 8 3 6 0 77 11 70
2024 Access to information and privacy 25 45 16 8 0 7 0 75 8 25
2024 Security 44 46 5 0 5 0 0 90 5 20
2024 Administration and operations 42 33 10 7 7 1 0 76 14 170
2024 Human resources 31 39 10 9 8 3 0 72 18 265
2024 Financial management 28 37 18 8 5 3 0 68 13 160
2024 Procurement 25 53 4 9 8 0 0 78 18 25
2024 Information management 44 29 12 11 4 0 0 73 15 30
2024 Information technology 25 37 16 11 7 4 0 64 19 120
2024 Internal audit 34 29 19 9 10 0 0 62 19 30
2024 Evaluation 37 43 5 5 10 0 0 80 15 20
2024 Data sciences 27 41 11 3 11 8 0 74 15 35
2024 Policy 31 35 13 12 8 2 0 67 20 330
2024 Project management 35 39 5 14 4 3 0 76 18 35
2024 Other services to the public 33 25 36 6 0 0 0 58 6 10
2024 None of the above 25 34 20 6 12 3 1 61 18 80
2022 Client contact centre 49 31 6 4 9 0 0 80 14 20
2022 Federal regulators 46 47 3 0 4 0 0 93 4 25
2022 Communications or public affairs 47 35 6 4 5 3 0 84 10 90
2022 Access to information and privacy 30 42 11 11 5 0 0 73 16 35
2022 Security 66 29 0 5 0 0 0 95 5 20
2022 Legal services 69 19 11 0 0 0 0 89 0 15
2022 Administration and operations 49 34 5 5 4 2 1 86 9 175
2022 Human resources 37 37 8 10 5 2 0 76 16 305
2022 Financial management 37 43 8 6 2 4 0 83 9 160
2022 Procurement 55 14 3 19 4 5 0 72 24 25
2022 Real property 65 30 0 0 5 0 0 95 5 20
2022 Information management 47 32 9 9 0 4 0 81 9 30
2022 Information technology 36 39 10 7 5 3 0 77 12 165
2022 Internal audit 38 47 9 2 4 0 0 85 6 45
2022 Evaluation 38 24 13 22 0 4 0 64 23 20
2022 Data sciences 40 25 11 12 10 2 0 67 22 40
2022 Policy 32 37 9 11 9 1 0 71 20 330
2022 Project management 29 37 9 9 10 6 0 70 20 75
2022 Other services to the public 56 24 10 5 5 0 0 80 10 15
2022 None of the above 40 38 13 4 4 1 0 79 8 105
2020 Client contact centre 53 40 3 0 0 4 0 97 0 30
2020 Federal regulators 33 55 4 4 4 0 0 88 8 25
2020 Communications or public affairs 51 34 9 4 1 2 0 86 5 105
2020 Access to information and privacy 47 44 0 8 0 0 0 92 8 30
2020 Security 49 37 10 4 0 0 0 86 4 20
2020 Legal services 45 47 0 0 8 0 0 92 8 15
2020 Administration and operations 51 34 5 7 3 1 0 85 10 195
2020 Human resources 44 35 9 7 4 1 0 79 11 265
2020 Financial management 47 35 8 7 1 2 0 84 8 195
2020 Procurement 64 20 4 4 4 3 0 87 9 25
2020 Real property 70 30 0 0 0 0 0 100 0 20
2020 Information management 59 27 11 4 0 0 0 86 4 25
2020 Information technology 44 36 9 6 3 2 0 82 9 175
2020 Internal audit 51 40 5 5 0 0 0 90 5 45
2020 Evaluation 45 33 5 14 4 0 0 78 18 20
2020 Data sciences 35 36 20 3 0 6 0 75 4 35
2020 Policy 34 41 12 8 3 2 0 76 11 380
2020 Project management 41 41 6 3 3 5 0 86 7 60
2020 Other services to the public 44 43 5 8 0 0 0 87 8 15
2020 None of the above 36 36 13 8 4 2 0 74 13 115
2019 Client contact centre 35 39 22 0 4 0 0 74 4 25
2019 Federal regulators 43 33 12 4 0 8 0 82 5 25
2019 Communications or public affairs 52 33 8 4 0 2 0 87 4 95
2019 Access to information and privacy 51 34 0 12 0 4 0 88 12 25
2019 Security 53 34 3 3 0 3 3 93 4 30
2019 Legal services 51 32 11 0 6 0 0 83 6 20
2019 Administration and operations 49 35 9 5 1 1 0 85 5 190
2019 Human resources 38 37 11 8 3 2 0 76 12 280
2019 Financial management 39 42 11 3 2 3 0 84 5 160
2019 Procurement 42 31 4 15 4 4 0 76 20 25
2019 Real property 76 16 0 8 0 0 0 92 8 25
2019 Information management 56 24 20 0 0 0 0 80 0 25
2019 Information technology 44 32 12 6 5 1 0 77 11 170
2019 Internal audit 43 45 6 6 0 0 0 88 6 50
2019 Evaluation 45 38 11 0 6 0 0 83 6 20
2019 Data sciences 28 51 8 3 8 3 0 82 10 40
2019 Policy 41 38 11 6 3 1 0 79 9 350
2019 Project management 40 37 11 9 3 0 0 77 12 55
2019 Other services to the public 59 26 14 0 0 0 0 86 0 20
2019 None of the above 44 30 12 9 3 1 1 76 12 100

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 36 21 0 4 4 0 74 4 25
2024 Intelligence analysts 24 51 18 0 0 0 8 81 0 10
2024 Federal regulators 23 43 7 4 4 16 3 82 10 30
2024 Compliance, inspection and enforcement 38 15 21 0 0 26 0 71 0 15
2024 Communications or public affairs 27 36 14 8 0 14 0 74 10 70
2024 Access to information and privacy 22 41 26 11 0 0 0 63 11 25
2024 Security 54 23 4 3 5 11 0 86 9 20
2024 Administration and operations 37 35 14 5 5 4 0 75 11 170
2024 Human resources 32 40 8 7 6 7 1 77 14 265
2024 Financial management 33 31 18 8 3 8 0 69 12 165
2024 Procurement 33 33 22 0 4 4 4 72 5 25
2024 Information management 45 27 20 0 6 3 0 74 6 30
2024 Information technology 27 37 13 6 4 14 0 75 11 120
2024 Internal audit 33 42 0 16 3 6 0 80 20 30
2024 Evaluation 38 43 5 10 0 5 0 85 10 20
2024 Data sciences 37 43 0 3 11 7 0 86 14 35
2024 Policy 25 38 11 12 8 6 0 67 21 330
2024 Project management 32 39 6 14 5 3 3 75 19 35
2024 Other services to the public 21 48 27 0 0 5 0 72 0 10
2024 None of the above 32 33 13 7 5 9 2 73 13 80
2022 Client contact centre 55 30 4 6 0 0 5 89 7 20
2022 Federal regulators 40 40 3 4 4 10 0 88 8 25
2022 Communications or public affairs 42 30 17 4 3 4 0 75 7 90
2022 Access to information and privacy 27 37 5 14 10 6 0 69 26 35
2022 Security 67 15 0 5 0 13 0 95 5 20
2022 Legal services 69 23 8 0 0 0 0 92 0 15
2022 Administration and operations 54 29 9 3 2 3 0 86 5 175
2022 Human resources 39 35 10 5 4 8 0 79 10 305
2022 Financial management 43 32 12 7 2 5 0 79 9 160
2022 Procurement 40 40 0 8 4 9 0 88 12 25
2022 Real property 61 25 10 0 0 4 0 89 0 20
2022 Information management 40 35 6 3 3 14 0 86 7 30
2022 Information technology 33 44 13 3 2 5 0 81 5 165
2022 Internal audit 41 37 6 6 0 6 3 86 7 45
2022 Evaluation 46 27 11 16 0 0 0 73 16 20
2022 Data sciences 50 20 13 8 2 7 0 75 11 40
2022 Policy 29 41 9 9 5 7 0 75 15 330
2022 Project management 37 31 12 6 7 6 1 74 13 75
2022 Other services to the public 42 36 5 10 0 8 0 84 11 15
2022 None of the above 39 35 15 3 1 7 0 79 5 105
2020 Client contact centre 66 25 7 3 0 0 0 90 3 30
2020 Federal regulators 46 38 16 0 0 0 0 84 0 25
2020 Communications or public affairs 45 29 11 7 2 6 0 80 9 100
2020 Access to information and privacy 49 32 12 0 0 7 0 87 0 30
2020 Security 48 33 14 5 0 0 0 81 5 20
2020 Legal services 47 33 14 0 0 6 0 85 0 15
2020 Administration and operations 47 35 8 2 3 6 0 87 5 195
2020 Human resources 46 29 14 6 2 3 0 78 8 270
2020 Financial management 50 30 12 5 2 1 0 81 7 190
2020 Procurement 65 12 8 4 4 7 0 82 9 25
2020 Real property 59 41 0 0 0 0 0 100 0 20
2020 Information management 48 33 15 4 0 0 0 81 4 25
2020 Information technology 50 26 14 2 3 5 0 80 5 170
2020 Internal audit 55 31 12 0 2 0 0 86 2 45
2020 Evaluation 45 23 14 5 4 9 0 76 10 20
2020 Data sciences 45 38 15 0 0 3 0 85 0 35
2020 Policy 34 39 14 7 2 4 0 76 10 380
2020 Project management 41 33 12 3 2 9 0 82 5 60
2020 Other services to the public 43 49 0 0 8 0 0 92 8 15
2020 None of the above 45 29 12 7 2 4 1 78 9 115
2019 Client contact centre 31 30 26 9 4 0 0 61 13 25
2019 Federal regulators 52 24 8 0 8 8 0 83 9 25
2019 Communications or public affairs 44 36 11 4 0 5 0 84 4 100
2019 Access to information and privacy 59 38 0 4 0 0 0 96 4 25
2019 Security 55 29 10 0 0 0 6 89 0 30
2019 Legal services 68 5 21 0 5 0 0 73 5 20
2019 Administration and operations 52 30 12 2 1 3 1 85 3 190
2019 Human resources 49 30 12 2 3 4 0 82 5 280
2019 Financial management 45 38 10 1 1 5 0 88 2 165
2019 Procurement 46 34 4 8 4 4 0 84 12 25
2019 Real property 70 21 8 0 0 0 0 92 0 25
2019 Information management 56 28 12 0 0 0 4 88 0 25
2019 Information technology 48 27 10 4 3 7 0 81 8 170
2019 Internal audit 45 40 8 0 2 4 0 89 2 50
2019 Evaluation 56 21 11 0 6 6 0 82 6 20
2019 Data sciences 38 29 18 10 3 3 0 69 13 40
2019 Policy 46 34 10 4 2 3 0 83 7 350
2019 Project management 60 20 13 2 3 2 0 82 5 55
2019 Other services to the public 73 9 14 4 0 0 0 81 4 20
2019 None of the above 50 29 8 7 3 3 0 81 10 105

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 31 5 0 8 0 0 86 8 25
2024 Intelligence analysts 52 17 23 0 8 0 0 69 8 10
2024 Federal regulators 57 25 12 0 7 0 0 81 7 30
2024 Compliance, inspection and enforcement 64 36 0 0 0 0 0 100 0 15
2024 Communications or public affairs 39 35 13 6 5 1 0 75 11 70
2024 Access to information and privacy 40 50 0 3 3 4 0 93 7 25
2024 Security 61 30 0 4 5 0 0 91 9 20
2024 Administration and operations 52 28 6 7 7 0 0 80 14 170
2024 Human resources 41 36 6 9 8 0 0 77 17 265
2024 Financial management 37 43 9 3 7 1 0 81 10 165
2024 Procurement 43 36 8 5 8 0 0 79 14 25
2024 Information management 51 28 15 3 4 0 0 78 6 30
2024 Information technology 37 35 11 10 5 2 0 74 15 120
2024 Internal audit 29 40 12 6 12 0 0 69 19 30
2024 Evaluation 42 27 10 6 10 5 0 73 17 20
2024 Data sciences 38 40 2 10 9 0 0 78 20 35
2024 Policy 41 41 7 7 4 0 0 82 11 330
2024 Project management 47 25 5 18 2 3 0 74 21 35
2024 Other services to the public 71 29 0 0 0 0 0 100 0 10
2024 None of the above 41 30 12 7 10 0 0 71 17 80
2022 Client contact centre 45 42 4 4 5 0 0 86 9 20
2022 Federal regulators 68 28 0 4 0 0 0 96 4 25
2022 Communications or public affairs 47 38 7 5 3 1 0 85 8 90
2022 Access to information and privacy 52 41 0 2 5 0 0 93 7 35
2022 Security 84 11 5 0 0 0 0 95 0 20
2022 Legal services 69 31 0 0 0 0 0 100 0 15
2022 Administration and operations 64 27 4 4 1 0 0 91 5 175
2022 Human resources 48 34 6 8 4 0 0 82 12 305
2022 Financial management 47 39 8 5 1 1 0 86 6 160
2022 Procurement 59 19 3 11 7 0 0 78 19 25
2022 Real property 66 24 5 5 0 0 0 90 5 20
2022 Information management 62 21 12 0 0 4 0 87 0 30
2022 Information technology 48 33 9 5 4 1 0 82 9 165
2022 Internal audit 57 35 2 6 0 0 0 92 6 45
2022 Evaluation 43 47 10 0 0 0 0 90 0 20
2022 Data sciences 64 18 2 12 2 2 0 83 14 40
2022 Policy 50 33 5 6 4 1 0 84 11 330
2022 Project management 47 26 13 8 4 1 0 74 13 75
2022 Other services to the public 62 33 0 5 0 0 0 95 5 15
2022 None of the above 59 31 3 6 1 0 0 90 7 105
2020 Client contact centre 70 27 0 3 0 0 0 97 3 30
2020 Federal regulators 60 28 8 0 4 0 0 88 4 25
2020 Communications or public affairs 63 26 7 2 2 0 0 89 4 100
2020 Access to information and privacy 59 41 0 0 0 0 0 100 0 30
2020 Security 72 9 5 14 0 0 0 81 14 20
2020 Legal services 59 33 0 0 8 0 0 92 8 15
2020 Administration and operations 63 27 7 2 2 0 0 90 3 195
2020 Human resources 58 30 6 4 2 0 0 87 6 270
2020 Financial management 63 27 7 3 0 0 0 90 3 190
2020 Procurement 80 12 8 0 0 0 0 92 0 25
2020 Real property 69 31 0 0 0 0 0 100 0 20
2020 Information management 64 36 0 0 0 0 0 100 0 25
2020 Information technology 60 27 7 4 2 1 0 87 6 175
2020 Internal audit 74 26 0 0 0 0 0 100 0 45
2020 Evaluation 55 28 9 4 5 0 0 82 9 20
2020 Data sciences 57 22 15 6 0 0 0 79 6 35
2020 Policy 57 32 5 3 3 0 0 88 6 385
2020 Project management 57 35 3 2 2 2 0 93 3 60
2020 Other services to the public 54 38 0 8 0 0 0 92 8 15
2020 None of the above 55 27 10 5 2 1 0 83 7 115
2019 Client contact centre 57 30 4 4 4 0 0 87 9 25
2019 Federal regulators 64 24 4 4 0 4 0 92 4 25
2019 Communications or public affairs 65 31 4 0 0 0 0 96 0 100
2019 Access to information and privacy 73 23 4 0 0 0 0 96 0 25
2019 Security 59 34 3 0 0 0 3 97 0 30
2019 Legal services 68 21 5 5 0 0 0 89 5 20
2019 Administration and operations 63 30 3 3 1 0 0 94 3 190
2019 Human resources 51 35 6 4 3 0 0 87 7 280
2019 Financial management 51 38 4 4 1 1 0 91 5 165
2019 Procurement 58 30 0 4 4 4 0 92 8 25
2019 Real property 76 21 0 4 0 0 0 96 4 25
2019 Information management 64 28 8 0 0 0 0 92 0 25
2019 Information technology 57 24 7 7 3 1 1 83 10 170
2019 Internal audit 58 36 4 2 0 0 0 94 2 50
2019 Evaluation 61 33 0 6 0 0 0 94 6 20
2019 Data sciences 43 39 8 5 5 0 0 82 10 40
2019 Policy 57 30 8 2 3 0 0 87 5 350
2019 Project management 60 28 2 3 6 2 0 89 9 55
2019 Other services to the public 82 14 4 0 0 0 0 96 0 20
2019 None of the above 55 19 15 7 2 1 0 75 9 105

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 18 13 0 7 0 4 79 7 25
2024 Intelligence analysts 27 21 0 10 8 19 16 73 27 10
2024 Federal regulators 32 14 14 20 4 10 7 55 28 30
2024 Compliance, inspection and enforcement 50 36 0 0 0 8 7 100 0 15
2024 Communications or public affairs 45 28 11 10 2 1 2 76 12 70
2024 Access to information and privacy 10 34 11 18 5 12 10 57 29 25
2024 Security 46 17 6 6 0 16 10 85 8 20
2024 Administration and operations 47 16 10 5 8 7 6 73 16 170
2024 Human resources 43 26 4 7 7 5 8 80 15 265
2024 Financial management 39 22 10 10 8 8 2 69 19 165
2024 Procurement 19 38 8 4 13 0 18 70 21 25
2024 Information management 45 37 3 10 3 0 2 84 13 30
2024 Information technology 40 20 7 6 3 13 10 78 13 120
2024 Internal audit 38 33 16 9 6 0 0 70 14 30
2024 Evaluation 32 44 0 0 14 10 0 84 16 20
2024 Data sciences 43 28 7 10 4 3 6 77 15 35
2024 Policy 42 26 10 10 4 3 5 74 15 330
2024 Project management 42 22 6 8 11 3 8 72 21 35
2024 Other services to the public 33 31 6 4 0 9 16 86 6 10
2024 None of the above 38 30 12 8 1 7 4 75 11 80
2022 Client contact centre 44 12 20 0 4 10 10 70 5 20
2022 Federal regulators 40 25 8 3 4 4 18 82 9 25
2022 Communications or public affairs 37 38 8 8 2 3 4 80 11 90
2022 Access to information and privacy 42 19 11 12 6 11 0 68 20 35
2022 Security 77 10 0 0 0 0 13 100 0 20
2022 Legal services 54 33 8 0 0 0 6 92 0 15
2022 Administration and operations 56 25 6 4 2 2 5 87 6 175
2022 Human resources 50 26 6 5 4 6 3 84 10 305
2022 Financial management 53 25 8 3 3 6 3 85 6 160
2022 Procurement 44 29 4 4 11 5 4 80 16 25
2022 Real property 58 11 4 5 5 6 12 83 12 20
2022 Information management 40 38 9 9 0 0 4 81 10 30
2022 Information technology 52 23 7 3 3 7 6 86 7 165
2022 Internal audit 52 15 2 10 4 8 9 80 17 45
2022 Evaluation 46 15 18 6 5 5 5 68 12 20
2022 Data sciences 50 27 2 5 5 5 7 87 11 40
2022 Policy 44 27 8 8 5 6 3 78 14 325
2022 Project management 55 20 8 4 4 7 3 83 9 75
2022 Other services to the public 50 30 0 10 10 0 0 80 20 15
2022 None of the above 53 24 7 5 1 5 5 86 7 105

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 18 13 0 7 0 4 79 7 25
2024 Intelligence analysts 24 33 0 10 8 10 16 76 24 10
2024 Federal regulators 37 18 17 4 13 7 4 62 19 25
2024 Compliance, inspection and enforcement 50 22 6 15 0 0 7 77 16 15
2024 Communications or public affairs 39 36 11 5 1 3 4 81 7 70
2024 Access to information and privacy 10 28 11 24 5 12 10 49 37 25
2024 Security 46 23 0 6 0 16 10 92 8 20
2024 Administration and operations 44 21 10 5 7 6 6 74 14 170
2024 Human resources 38 30 6 7 6 5 8 78 15 265
2024 Financial management 38 26 9 8 8 8 3 72 18 165
2024 Procurement 17 35 8 9 13 4 13 63 27 25
2024 Information management 48 31 6 7 3 0 5 83 10 30
2024 Information technology 41 19 8 8 2 13 10 76 13 120
2024 Internal audit 28 26 13 16 9 9 0 60 26 30
2024 Evaluation 37 26 12 10 10 5 0 66 21 20
2024 Data sciences 43 29 7 7 6 2 6 78 15 35
2024 Policy 40 25 11 9 7 3 5 70 17 330
2024 Project management 40 22 7 14 3 6 8 72 20 35
2024 Other services to the public 13 51 6 0 4 9 16 86 6 10
2024 None of the above 38 27 14 8 3 6 4 72 12 80
2022 Client contact centre 44 19 13 4 0 10 10 78 5 20
2022 Federal regulators 39 18 11 6 4 4 18 73 13 25
2022 Communications or public affairs 36 31 10 10 5 3 5 74 16 90
2022 Access to information and privacy 40 18 17 8 6 11 0 65 16 35
2022 Security 77 5 0 5 0 0 13 94 6 20
2022 Legal services 34 47 13 0 0 0 6 86 0 15
2022 Administration and operations 58 24 6 3 2 2 5 89 5 175
2022 Human resources 50 26 6 6 3 5 3 83 10 305
2022 Financial management 50 26 8 3 3 7 2 84 7 160
2022 Procurement 55 23 4 8 0 5 4 86 9 25
2022 Real property 48 15 10 5 0 0 23 81 6 20
2022 Information management 44 31 18 3 0 0 4 78 3 30
2022 Information technology 50 22 7 5 3 6 7 83 9 165
2022 Internal audit 42 13 4 15 6 10 9 68 26 40
2022 Evaluation 43 14 18 5 11 5 5 62 17 20
2022 Data sciences 47 23 3 8 7 5 7 80 17 40
2022 Policy 41 29 8 8 6 5 3 76 16 330
2022 Project management 49 22 8 7 4 7 3 79 12 75
2022 Other services to the public 37 43 5 0 15 0 0 80 15 15
2022 None of the above 49 26 6 5 3 5 6 84 10 105

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 31 15 0 4 15 0 77 5 25
2024 Intelligence analysts 16 43 23 0 0 18 0 72 0 10
2024 Federal regulators 13 10 24 4 8 38 3 39 20 30
2024 Compliance, inspection and enforcement 36 0 21 0 0 43 0 64 0 15
2024 Communications or public affairs 22 16 28 9 0 27 0 51 12 70
2024 Access to information and privacy 3 21 36 13 4 23 0 32 21 25
2024 Security 50 18 21 6 0 5 0 72 6 20
2024 Administration and operations 30 25 20 6 3 17 1 66 10 170
2024 Human resources 30 22 22 8 4 13 1 61 14 265
2024 Financial management 31 25 21 5 3 15 0 66 10 165
2024 Procurement 16 37 21 4 4 13 4 64 10 25
2024 Information management 44 20 13 3 6 14 0 74 11 30
2024 Information technology 23 23 20 6 2 23 2 62 11 120
2024 Internal audit 9 35 26 6 9 15 0 52 18 30
2024 Evaluation 22 33 26 5 5 9 0 61 10 20
2024 Data sciences 41 18 13 8 7 11 2 68 17 35
2024 Policy 19 21 29 11 3 16 1 48 17 330
2024 Project management 20 16 16 17 2 22 6 50 27 35
2024 Other services to the public 14 39 6 14 0 20 7 73 19 10
2024 None of the above 19 24 23 5 7 20 2 56 15 80
2022 Client contact centre 19 39 13 0 6 13 10 76 8 20
2022 Federal regulators 47 15 9 3 4 18 4 79 9 25
2022 Communications or public affairs 22 27 29 5 1 15 0 58 8 90
2022 Access to information and privacy 21 26 23 12 6 11 0 54 21 35
2022 Security 45 12 26 0 0 18 0 68 0 20
2022 Legal services 53 11 17 0 0 19 0 79 0 15
2022 Administration and operations 43 25 17 4 1 8 2 75 6 175
2022 Human resources 30 31 22 3 2 14 0 70 5 305
2022 Financial management 40 24 19 3 1 12 1 74 5 160
2022 Procurement 26 30 14 7 0 20 4 73 9 25
2022 Real property 32 21 23 10 0 4 9 61 12 20
2022 Information management 15 45 26 3 0 11 0 67 3 30
2022 Information technology 30 26 25 5 1 12 2 65 7 165
2022 Internal audit 33 41 19 2 2 0 3 76 4 45
2022 Evaluation 35 36 18 12 0 0 0 71 12 20
2022 Data sciences 35 15 12 5 2 30 0 71 11 40
2022 Policy 22 27 27 7 2 14 1 57 11 330
2022 Project management 17 24 29 4 4 21 1 52 10 75
2022 Other services to the public 26 11 29 10 0 20 5 48 14 15
2022 None of the above 27 37 19 5 1 9 2 72 7 105
2020 Client contact centre 66 22 7 6 0 0 0 87 6 30
2020 Federal regulators 46 38 16 0 0 0 0 84 0 25
2020 Communications or public affairs 40 31 12 7 2 9 0 78 10 105
2020 Access to information and privacy 46 22 17 9 0 7 0 72 9 30
2020 Security 48 23 25 5 0 0 0 71 5 20
2020 Legal services 26 39 14 0 8 14 0 75 9 15
2020 Administration and operations 48 30 11 3 3 5 0 82 6 195
2020 Human resources 44 28 17 4 1 5 0 77 5 270
2020 Financial management 46 31 17 3 2 1 1 79 4 195
2020 Procurement 48 15 24 4 4 4 0 66 9 25
2020 Real property 55 31 10 4 0 0 0 85 4 20
2020 Information management 46 36 14 4 0 0 0 82 4 25
2020 Information technology 47 28 14 3 3 4 1 79 6 175
2020 Internal audit 58 35 5 0 2 0 0 93 2 45
2020 Evaluation 50 28 5 9 0 9 0 86 10 20
2020 Data sciences 39 32 18 3 0 8 0 77 3 35
2020 Policy 33 37 15 8 2 5 1 74 10 385
2020 Project management 34 38 15 3 0 10 0 80 4 60
2020 Other services to the public 38 55 0 0 8 0 0 92 8 15
2020 None of the above 41 33 11 6 2 5 1 78 10 115

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 27 17 0 4 0 12 76 5 25
2024 Intelligence analysts 36 21 9 0 10 18 7 75 13 10
2024 Federal regulators 44 27 0 3 13 6 7 82 18 30
2024 Compliance, inspection and enforcement 47 38 0 7 0 7 0 92 8 15
2024 Communications or public affairs 32 51 7 3 2 1 4 87 5 70
2024 Access to information and privacy 19 35 16 4 10 13 4 64 17 25
2024 Security 60 14 4 6 0 16 0 88 7 20
2024 Administration and operations 46 28 7 4 7 4 4 80 12 170
2024 Human resources 35 34 8 5 7 5 4 77 14 265
2024 Financial management 39 23 9 6 10 8 4 71 18 165
2024 Procurement 28 37 14 0 4 10 8 78 5 25
2024 Information management 48 28 13 3 5 3 0 78 8 30
2024 Information technology 35 30 7 6 8 6 6 75 16 120
2024 Internal audit 23 52 4 9 9 3 0 78 18 30
2024 Evaluation 27 37 5 6 14 10 0 72 23 20
2024 Data sciences 40 30 3 10 11 3 3 74 23 35
2024 Policy 35 29 12 10 7 4 3 69 18 330
2024 Project management 39 26 8 8 10 6 3 71 20 35
2024 Other services to the public 36 15 6 9 4 25 4 72 19 10
2024 None of the above 27 33 12 10 8 10 0 66 21 80
2022 Client contact centre 36 41 4 9 0 0 10 85 10 20
2022 Federal regulators 40 29 0 10 7 4 10 80 20 25
2022 Communications or public affairs 32 37 12 9 3 5 2 74 13 90
2022 Access to information and privacy 33 36 4 8 10 8 0 75 20 35
2022 Security 80 10 5 0 0 0 6 95 0 20
2022 Legal services 72 20 0 0 0 8 0 100 0 15
2022 Administration and operations 54 28 4 6 2 3 4 88 8 175
2022 Human resources 45 32 6 4 5 5 3 83 10 305
2022 Financial management 47 30 10 4 2 5 2 83 7 160
2022 Procurement 49 18 15 0 14 4 0 70 15 25
2022 Real property 54 19 0 10 0 5 13 88 12 20
2022 Information management 34 45 12 6 3 0 0 79 9 30
2022 Information technology 43 30 11 4 2 7 4 82 6 165
2022 Internal audit 50 21 5 8 4 5 7 80 14 45
2022 Evaluation 38 32 14 11 0 5 0 74 12 20
2022 Data sciences 45 28 10 2 2 5 7 83 5 35
2022 Policy 34 37 8 6 7 4 4 78 13 325
2022 Project management 36 34 5 5 6 10 3 81 13 75
2022 Other services to the public 31 42 0 5 10 7 5 83 17 15
2022 None of the above 50 25 9 5 1 8 2 83 7 105
2020 Client contact centre 57 33 3 0 0 4 3 97 0 30
2020 Federal regulators 43 36 8 8 0 4 0 83 9 25
2020 Communications or public affairs 48 28 9 8 2 2 3 80 11 100
2020 Access to information and privacy 49 27 12 6 3 0 3 79 9 30
2020 Security 48 24 14 5 0 5 5 79 5 20
2020 Legal services 67 27 6 0 0 0 0 94 0 15
2020 Administration and operations 54 24 11 3 3 4 2 83 5 195
2020 Human resources 51 25 8 6 4 3 3 81 11 265
2020 Financial management 48 28 9 6 4 4 1 80 10 190
2020 Procurement 69 8 8 8 4 0 3 79 13 25
2020 Real property 70 25 5 0 0 0 0 95 0 20
2020 Information management 61 36 0 4 0 0 0 96 4 25
2020 Information technology 57 22 9 2 3 4 3 85 6 175
2020 Internal audit 74 14 0 7 0 5 0 93 7 45
2020 Evaluation 68 14 9 0 9 0 0 82 9 20
2020 Data sciences 43 20 18 6 0 6 8 73 6 35
2020 Policy 42 30 9 6 4 7 2 79 11 385
2020 Project management 53 30 5 0 7 5 0 88 7 60
2020 Other services to the public 57 29 14 0 0 0 0 86 0 15
2020 None of the above 47 28 7 9 3 4 2 80 13 115

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 18 33 0 4 15 7 52 5 25
2024 Intelligence analysts 0 0 10 0 0 90 0 0 0 10
2024 Federal regulators 4 10 20 11 3 39 14 28 29 30
2024 Compliance, inspection and enforcement 14 23 7 0 14 43 0 64 24 15
2024 Communications or public affairs 15 11 22 5 3 38 7 46 14 70
2024 Access to information and privacy 11 12 29 5 7 31 5 36 19 25
2024 Security 15 15 22 4 10 28 5 45 21 20
2024 Administration and operations 14 16 23 3 7 32 6 47 16 170
2024 Human resources 10 23 19 8 6 32 3 50 22 265
2024 Financial management 11 11 23 7 5 40 4 38 20 165
2024 Procurement 8 25 21 3 8 27 8 50 18 25
2024 Information management 17 27 8 3 4 24 17 74 12 30
2024 Information technology 7 18 20 5 4 39 7 46 18 120
2024 Internal audit 4 14 19 6 9 45 3 34 29 30
2024 Evaluation 12 22 17 5 14 29 0 48 28 20
2024 Data sciences 8 21 15 3 17 36 0 46 31 35
2024 Policy 7 19 20 8 6 35 3 44 23 330
2024 Project management 11 9 29 3 6 32 10 34 16 35
2024 Other services to the public 14 6 26 0 14 24 15 34 23 10
2024 None of the above 7 15 22 7 12 30 7 35 30 80
2022 Client contact centre 6 16 14 0 0 40 24 60 0 20
2022 Federal regulators 10 10 7 0 11 55 7 52 28 25
2022 Communications or public affairs 10 15 21 7 4 40 3 44 19 90
2022 Access to information and privacy 10 15 22 6 2 41 3 45 15 35
2022 Security 10 10 15 5 6 48 6 44 23 20
2022 Legal services 14 31 22 8 0 25 0 60 11 15
2022 Administration and operations 14 21 18 3 2 36 6 61 9 175
2022 Human resources 10 20 22 5 4 36 4 50 14 305
2022 Financial management 14 20 24 3 3 30 6 53 9 160
2022 Procurement 12 11 25 11 0 38 4 38 19 25
2022 Real property 14 5 29 10 0 34 8 32 18 20
2022 Information management 14 15 32 3 0 23 13 45 5 30
2022 Information technology 9 19 23 2 1 39 7 51 6 165
2022 Internal audit 17 16 9 4 2 49 3 68 13 45
2022 Evaluation 0 10 14 15 5 51 6 22 46 20
2022 Data sciences 13 15 17 7 3 38 7 51 18 40
2022 Policy 9 17 16 6 6 44 2 48 22 330
2022 Project management 14 16 13 10 4 40 3 53 24 75
2022 Other services to the public 5 21 21 0 5 43 5 50 9 15
2022 None of the above 15 20 17 3 3 36 6 59 12 105

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Human resources 0 0 20 0 72 8 0 0 78 10
2024 Policy 0 10 18 23 21 26 0 14 61 10
2022 Policy 0 0 0 15 42 43 0 0 100 15
2020 Policy 0 9 28 18 27 17 0 11 55 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 37 13 5 8 0 4 73 14 25
2024 Intelligence analysts 17 19 36 0 0 28 0 50 0 10
2024 Federal regulators 43 27 11 10 0 3 6 77 11 30
2024 Compliance, inspection and enforcement 22 35 8 7 0 20 7 79 10 15
2024 Communications or public affairs 34 29 13 8 6 7 3 70 16 70
2024 Access to information and privacy 20 39 7 11 7 13 4 71 21 25
2024 Security 42 29 0 5 6 13 4 87 13 20
2024 Administration and operations 34 26 13 10 7 7 4 66 19 170
2024 Human resources 24 31 14 9 8 5 9 64 20 265
2024 Financial management 29 21 22 7 9 6 6 57 18 165
2024 Procurement 25 11 26 7 14 5 12 43 25 25
2024 Information management 35 42 7 5 8 0 3 79 14 30
2024 Information technology 21 30 17 9 5 5 13 62 18 120
2024 Internal audit 15 24 14 16 3 10 18 55 26 30
2024 Evaluation 10 51 14 10 10 6 0 64 21 20
2024 Data sciences 23 35 15 8 3 3 14 70 12 35
2024 Policy 29 29 12 8 7 6 9 68 18 330
2024 Project management 25 24 23 3 14 0 12 55 19 35
2024 Other services to the public 24 33 27 0 0 16 0 68 0 10
2024 None of the above 28 23 23 8 5 5 8 59 14 80
2022 Client contact centre 48 12 15 15 0 5 5 66 17 20
2022 Federal regulators 38 14 19 4 0 7 18 70 5 25
2022 Communications or public affairs 33 25 18 8 5 6 5 66 14 90
2022 Access to information and privacy 28 30 13 2 8 8 11 71 12 35
2022 Security 55 28 13 0 0 5 0 87 0 20
2022 Legal services 43 28 24 0 5 0 0 70 5 15
2022 Administration and operations 42 27 9 6 1 6 8 81 9 175
2022 Human resources 34 23 14 9 4 8 8 68 15 305
2022 Financial management 35 32 11 4 4 7 7 78 9 160
2022 Procurement 47 14 4 0 15 13 7 76 19 25
2022 Real property 51 14 5 15 5 4 5 72 22 20
2022 Information management 53 22 12 9 0 3 0 78 9 30
2022 Information technology 29 33 11 4 3 9 11 78 8 165
2022 Internal audit 43 26 7 6 4 7 8 80 12 45
2022 Evaluation 23 41 15 11 7 5 0 66 18 20
2022 Data sciences 35 27 9 7 5 11 5 75 14 40
2022 Policy 30 30 12 5 2 11 11 76 9 330
2022 Project management 28 26 12 7 11 8 8 65 21 75
2022 Other services to the public 40 27 10 5 5 13 0 77 11 15
2022 None of the above 38 26 12 8 1 12 4 75 11 105
2020 Client contact centre 25 40 19 6 6 4 0 67 13 30
2020 Federal regulators 24 29 12 16 4 10 4 62 23 25
2020 Communications or public affairs 31 30 11 5 6 8 9 73 13 100
2020 Access to information and privacy 27 40 9 3 3 9 8 83 7 30
2020 Security 33 19 10 9 9 10 9 65 23 20
2020 Legal services 45 31 24 0 0 0 0 76 0 15
2020 Administration and operations 37 29 12 7 5 5 5 73 13 195
2020 Human resources 29 32 14 8 6 4 6 68 16 270
2020 Financial management 34 28 18 4 3 9 4 71 8 190
2020 Procurement 39 24 16 8 4 8 0 69 14 25
2020 Real property 70 26 4 0 0 0 0 96 0 20
2020 Information management 45 17 16 0 4 15 4 76 4 25
2020 Information technology 32 32 14 8 4 4 6 71 14 170
2020 Internal audit 55 19 14 5 0 2 5 80 5 45
2020 Evaluation 31 33 5 9 14 5 5 71 24 20
2020 Data sciences 28 28 20 8 0 11 4 66 10 35
2020 Policy 31 25 13 7 5 12 8 69 14 380
2020 Project management 27 31 12 5 7 10 8 71 14 60
2020 Other services to the public 17 40 24 8 5 6 0 61 14 15
2020 None of the above 21 35 20 6 3 5 9 66 10 115
2019 Client contact centre 19 36 27 14 0 0 4 57 15 20
2019 Federal regulators 68 8 4 4 0 16 0 91 5 25
2019 Communications or public affairs 41 28 11 9 0 8 3 77 10 100
2019 Access to information and privacy 40 11 23 11 0 8 7 60 13 25
2019 Security 53 19 10 0 0 10 9 88 0 30
2019 Legal services 64 20 5 0 0 11 0 94 0 20
2019 Administration and operations 36 31 9 7 4 5 8 77 13 190
2019 Human resources 36 29 13 8 6 5 2 70 15 280
2019 Financial management 33 33 12 8 3 6 5 74 12 165
2019 Procurement 46 16 11 4 12 8 4 70 17 25
2019 Real property 50 29 12 0 4 4 0 83 4 25
2019 Information management 45 24 28 0 4 0 0 68 4 25
2019 Information technology 34 32 10 8 10 4 3 70 19 170
2019 Internal audit 39 19 8 6 8 14 6 72 18 50
2019 Evaluation 45 22 6 11 6 6 6 75 19 20
2019 Data sciences 28 31 10 10 10 8 3 66 23 40
2019 Policy 36 27 13 7 4 8 6 73 12 350
2019 Project management 36 33 5 11 12 0 2 71 24 55
2019 Other services to the public 31 27 0 9 0 10 23 87 13 20
2019 None of the above 40 21 13 11 7 6 3 67 19 105

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 31 4 9 4 0 7 81 15 25
2024 Intelligence analysts 36 28 10 0 17 10 0 70 19 10
2024 Federal regulators 44 27 7 15 3 0 4 73 19 30
2024 Compliance, inspection and enforcement 48 32 0 0 14 7 0 85 15 15
2024 Communications or public affairs 35 41 11 7 4 2 0 77 12 70
2024 Access to information and privacy 16 27 35 18 0 3 0 45 18 25
2024 Security 46 38 6 4 5 0 0 84 10 20
2024 Administration and operations 45 31 6 4 11 1 1 78 16 170
2024 Human resources 35 37 8 10 5 2 2 75 16 265
2024 Financial management 32 36 11 12 7 1 2 70 19 160
2024 Procurement 52 22 13 0 8 0 4 77 9 25
2024 Information management 47 35 4 10 5 0 0 81 15 30
2024 Information technology 24 43 10 7 4 11 1 76 12 120
2024 Internal audit 23 56 3 16 0 0 3 81 16 30
2024 Evaluation 30 48 0 12 10 0 0 78 22 20
2024 Data sciences 24 36 11 13 10 6 0 64 25 35
2024 Policy 31 43 11 9 5 1 0 75 14 330
2024 Project management 42 42 5 3 5 2 0 86 8 35
2024 Other services to the public 34 44 9 9 4 0 0 78 14 10
2024 None of the above 36 24 19 5 14 1 0 61 20 80
2022 Client contact centre 42 24 20 4 5 5 0 69 10 20
2022 Federal regulators 36 34 8 3 8 4 7 79 12 25
2022 Communications or public affairs 26 38 14 16 1 3 1 67 18 90
2022 Access to information and privacy 34 36 5 17 5 4 0 72 23 35
2022 Security 39 31 12 12 0 5 0 74 12 20
2022 Legal services 44 36 8 0 11 0 0 81 11 15
2022 Administration and operations 38 38 7 7 3 4 3 82 10 175
2022 Human resources 36 34 12 10 4 3 2 73 14 305
2022 Financial management 29 42 16 6 2 3 2 75 8 160
2022 Procurement 34 29 15 4 14 4 0 65 19 25
2022 Real property 52 14 20 10 0 5 0 69 10 20
2022 Information management 17 50 8 15 0 10 0 75 17 30
2022 Information technology 31 33 14 10 5 3 4 69 15 165
2022 Internal audit 43 35 10 6 2 3 0 81 9 45
2022 Evaluation 19 49 16 5 0 11 0 77 5 20
2022 Data sciences 27 39 7 13 4 10 0 73 19 40
2022 Policy 33 32 12 14 4 3 1 68 19 330
2022 Project management 30 35 13 9 5 5 2 70 15 75
2022 Other services to the public 23 30 10 5 17 15 0 63 25 15
2022 None of the above 42 33 8 9 3 4 2 79 13 105
2020 Client contact centre 51 27 16 3 0 3 0 80 3 30
2020 Federal regulators 33 32 12 18 4 0 0 65 23 25
2020 Communications or public affairs 42 38 10 5 2 1 2 83 7 105
2020 Access to information and privacy 36 37 8 12 0 4 3 79 13 30
2020 Security 33 38 24 0 5 0 0 71 5 20
2020 Legal services 53 25 8 8 0 6 0 83 9 15
2020 Administration and operations 43 36 11 5 3 1 2 80 8 195
2020 Human resources 45 31 9 8 3 3 1 80 11 270
2020 Financial management 46 34 8 7 2 2 2 83 9 195
2020 Procurement 51 41 8 0 0 0 0 92 0 25
2020 Real property 60 35 0 0 5 0 0 95 5 20
2020 Information management 42 40 7 4 7 0 0 82 11 25
2020 Information technology 41 30 13 4 4 3 5 77 9 175
2020 Internal audit 52 31 7 5 0 2 2 87 5 40
2020 Evaluation 59 14 9 4 9 5 0 76 14 20
2020 Data sciences 34 21 15 23 6 3 0 56 29 35
2020 Policy 39 36 10 6 5 3 3 79 11 380
2020 Project management 42 30 10 7 5 2 5 76 13 60
2020 Other services to the public 43 34 16 8 0 0 0 76 8 15
2020 None of the above 36 37 11 10 2 3 1 77 12 115
2019 Client contact centre 18 56 9 13 4 0 0 74 17 25
2019 Federal regulators 36 32 20 4 8 0 0 68 12 25
2019 Communications or public affairs 59 28 7 3 1 1 1 89 4 100
2019 Access to information and privacy 45 41 7 4 0 3 0 89 4 25
2019 Security 51 34 0 9 0 3 3 90 10 30
2019 Legal services 59 15 16 5 0 5 0 78 6 20
2019 Administration and operations 48 32 6 6 4 3 1 83 10 190
2019 Human resources 44 33 10 6 3 2 1 80 10 280
2019 Financial management 39 31 14 6 4 5 1 75 11 165
2019 Procurement 50 30 15 0 0 4 0 84 0 25
2019 Real property 55 25 16 4 0 0 0 79 4 25
2019 Information management 44 40 16 0 0 0 0 84 0 25
2019 Information technology 34 36 11 9 7 1 2 72 17 170
2019 Internal audit 45 41 6 4 0 4 0 90 4 50
2019 Evaluation 40 11 21 17 6 6 0 54 23 20
2019 Data sciences 34 40 5 5 5 10 0 83 12 40
2019 Policy 41 35 10 7 1 3 2 80 9 350
2019 Project management 37 33 5 18 5 2 0 71 23 55
2019 Other services to the public 59 23 0 4 0 5 9 95 5 20
2019 None of the above 41 38 13 3 3 2 1 81 6 105

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 31 5 4 4 0 0 86 8 25
2024 Intelligence analysts 36 38 10 0 17 0 0 73 17 10
2024 Federal regulators 32 35 18 11 3 0 0 67 15 30
2024 Compliance, inspection and enforcement 32 53 0 0 7 7 0 92 8 15
2024 Communications or public affairs 31 39 19 6 4 1 0 71 10 70
2024 Access to information and privacy 24 30 28 11 7 0 0 54 18 25
2024 Security 33 47 15 0 5 0 0 80 5 20
2024 Administration and operations 42 35 13 2 7 1 0 78 9 170
2024 Human resources 34 37 14 6 8 1 0 72 14 265
2024 Financial management 31 32 19 11 4 2 0 65 15 165
2024 Procurement 43 33 8 0 12 4 0 79 13 25
2024 Information management 44 34 3 17 2 0 0 78 19 30
2024 Information technology 24 36 14 10 9 8 0 65 20 120
2024 Internal audit 32 52 3 12 0 0 0 85 12 30
2024 Evaluation 27 44 19 0 10 0 0 71 10 20
2024 Data sciences 30 37 14 3 13 3 0 69 16 35
2024 Policy 32 33 19 8 7 1 0 66 16 330
2024 Project management 38 28 14 15 2 3 0 68 18 35
2024 Other services to the public 51 39 0 9 0 0 0 91 9 10
2024 None of the above 31 31 20 10 8 0 0 62 18 80
2022 Client contact centre 39 40 4 6 5 5 0 83 12 20
2022 Federal regulators 43 40 7 7 0 3 0 85 7 25
2022 Communications or public affairs 26 44 10 10 5 5 0 74 15 90
2022 Access to information and privacy 33 26 25 9 5 3 0 60 14 35
2022 Security 42 23 23 5 0 7 0 69 6 20
2022 Legal services 64 12 24 0 0 0 0 76 0 15
2022 Administration and operations 40 43 12 5 1 1 0 83 6 175
2022 Human resources 25 36 23 8 4 4 0 64 12 305
2022 Financial management 32 41 15 4 3 5 1 77 7 160
2022 Procurement 44 18 11 4 14 8 0 67 20 25
2022 Real property 51 24 25 0 0 0 0 75 0 20
2022 Information management 42 36 19 0 0 4 0 80 0 30
2022 Information technology 34 39 13 6 5 3 0 75 12 165
2022 Internal audit 44 31 16 4 2 2 0 77 7 45
2022 Evaluation 24 38 21 18 0 0 0 62 18 20
2022 Data sciences 34 38 10 13 4 0 0 72 17 40
2022 Policy 27 39 20 6 6 3 0 67 12 325
2022 Project management 26 39 16 7 7 5 0 69 14 75
2022 Other services to the public 31 49 5 10 0 5 0 84 10 15
2022 None of the above 35 39 13 6 2 4 1 78 9 105
2020 Client contact centre 52 33 6 9 0 0 0 85 9 30
2020 Federal regulators 33 38 21 4 4 0 0 71 8 25
2020 Communications or public affairs 41 34 20 2 1 2 0 77 3 105
2020 Access to information and privacy 38 42 15 5 0 0 0 79 5 30
2020 Security 28 42 20 5 5 0 0 71 10 20
2020 Legal services 53 33 0 8 0 6 0 91 9 15
2020 Administration and operations 48 31 13 5 2 2 1 80 7 190
2020 Human resources 39 37 13 5 2 3 1 79 7 270
2020 Financial management 45 34 15 4 2 1 0 80 5 190
2020 Procurement 51 41 0 4 0 4 0 95 5 25
2020 Real property 68 22 6 4 0 0 0 90 4 20
2020 Information management 42 40 7 7 0 4 0 85 7 25
2020 Information technology 43 37 13 3 2 2 1 82 5 175
2020 Internal audit 51 42 5 2 0 0 0 93 2 45
2020 Evaluation 50 23 14 14 0 0 0 73 14 20
2020 Data sciences 20 32 28 15 0 6 0 55 16 35
2020 Policy 36 40 13 6 3 2 0 77 9 380
2020 Project management 37 33 16 5 2 7 0 75 7 60
2020 Other services to the public 54 22 11 13 0 0 0 76 13 15
2020 None of the above 32 38 22 3 1 3 1 73 4 110
2019 Client contact centre 30 48 17 0 4 0 0 78 4 25
2019 Federal regulators 28 40 20 4 0 8 0 74 4 25
2019 Communications or public affairs 53 30 13 1 2 1 0 84 3 100
2019 Access to information and privacy 36 41 16 7 0 0 0 77 7 25
2019 Security 50 31 9 3 0 3 3 86 4 30
2019 Legal services 56 16 17 11 0 0 0 72 11 20
2019 Administration and operations 46 33 12 4 2 2 0 81 7 190
2019 Human resources 33 42 13 7 3 3 0 77 10 280
2019 Financial management 35 40 17 3 2 3 1 77 5 165
2019 Procurement 50 30 4 4 4 8 0 87 8 25
2019 Real property 72 21 4 4 0 0 0 92 4 25
2019 Information management 54 34 12 0 0 0 0 88 0 25
2019 Information technology 37 33 14 8 7 1 0 71 14 170
2019 Internal audit 33 44 13 8 0 2 0 79 8 50
2019 Evaluation 45 22 16 11 0 6 0 71 12 20
2019 Data sciences 35 34 8 5 8 10 0 77 14 40
2019 Policy 38 38 17 3 2 1 0 77 5 350
2019 Project management 28 33 17 11 9 2 0 63 20 55
2019 Other services to the public 68 23 9 0 0 0 0 91 0 20
2019 None of the above 36 43 11 9 2 0 0 79 10 105

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 35 9 3 8 8 11 76 14 25
2024 Intelligence analysts 28 13 10 0 17 32 0 61 25 10
2024 Federal regulators 14 30 25 0 12 10 9 55 14 30
2024 Compliance, inspection and enforcement 14 32 7 7 7 32 0 68 21 15
2024 Communications or public affairs 16 19 26 12 12 12 4 41 29 70
2024 Access to information and privacy 12 29 20 28 3 3 4 45 34 25
2024 Security 29 28 11 6 10 17 0 68 18 20
2024 Administration and operations 24 19 20 8 17 9 4 49 28 170
2024 Human resources 13 19 20 16 18 11 3 38 39 265
2024 Financial management 19 18 18 13 16 13 4 44 35 165
2024 Procurement 12 19 30 12 8 12 8 38 24 25
2024 Information management 35 7 26 20 9 2 0 43 30 30
2024 Information technology 13 22 13 17 16 18 1 43 41 120
2024 Internal audit 13 18 36 9 12 9 3 35 24 30
2024 Evaluation 10 24 27 14 19 5 0 36 35 20
2024 Data sciences 17 31 13 11 12 13 2 57 27 35
2024 Policy 16 22 17 19 12 11 3 44 37 330
2024 Project management 33 17 23 11 7 6 3 55 20 35
2024 Other services to the public 27 40 6 13 14 0 0 67 26 10
2024 None of the above 20 11 18 14 20 12 4 37 41 80
2022 Client contact centre 31 14 22 15 0 5 14 54 19 20
2022 Federal regulators 14 22 18 10 7 11 18 51 23 25
2022 Communications or public affairs 15 25 18 18 5 19 1 49 29 85
2022 Access to information and privacy 23 21 17 20 7 7 5 50 31 35
2022 Security 44 11 15 0 5 26 0 73 7 20
2022 Legal services 17 23 38 11 5 5 0 42 17 15
2022 Administration and operations 29 26 15 5 6 14 5 68 13 175
2022 Human resources 17 16 17 15 15 14 6 41 38 305
2022 Financial management 20 21 19 9 10 16 5 52 24 160
2022 Procurement 22 14 15 15 12 16 7 46 34 25
2022 Real property 32 20 14 9 11 5 10 61 23 20
2022 Information management 11 36 38 8 0 7 0 50 9 30
2022 Information technology 19 24 18 13 9 16 2 53 26 165
2022 Internal audit 30 17 12 20 4 7 10 57 29 45
2022 Evaluation 9 37 18 17 0 19 0 56 21 20
2022 Data sciences 30 22 13 10 14 11 0 58 27 40
2022 Policy 15 17 18 11 17 18 4 41 36 330
2022 Project management 19 17 22 8 14 19 1 46 27 75
2022 Other services to the public 21 23 16 10 11 20 0 54 25 15
2022 None of the above 22 17 16 10 9 22 4 53 26 105
2020 Client contact centre 38 22 13 9 0 13 4 73 11 30
2020 Federal regulators 22 28 12 8 13 17 0 60 25 25
2020 Communications or public affairs 27 20 17 10 6 16 6 60 19 100
2020 Access to information and privacy 20 15 24 9 11 18 3 45 25 30
2020 Security 19 27 20 5 5 15 10 62 13 20
2020 Legal services 45 16 14 0 0 17 8 82 0 15
2020 Administration and operations 29 29 15 10 5 8 3 65 17 195
2020 Human resources 26 19 16 13 11 10 5 53 28 270
2020 Financial management 30 21 15 12 8 10 4 60 23 195
2020 Procurement 36 13 13 4 8 19 7 66 17 25
2020 Real property 40 30 25 0 0 5 0 74 0 20
2020 Information management 39 21 15 7 4 11 4 70 13 25
2020 Information technology 25 25 16 10 9 12 3 58 23 170
2020 Internal audit 37 26 14 7 2 9 5 73 11 45
2020 Evaluation 23 33 9 14 9 14 0 64 26 20
2020 Data sciences 26 23 14 12 8 17 0 59 24 35
2020 Policy 18 18 20 11 10 18 5 47 27 380
2020 Project management 18 29 15 9 7 17 5 61 20 60
2020 Other services to the public 24 29 27 5 8 6 0 57 14 15
2020 None of the above 18 25 18 14 5 18 2 53 24 115
2019 Client contact centre 18 22 30 13 4 9 4 46 20 25
2019 Federal regulators 12 12 36 8 20 8 4 27 32 25
2019 Communications or public affairs 24 24 21 11 3 11 5 58 17 100
2019 Access to information and privacy 29 26 19 11 0 15 0 64 13 25
2019 Security 34 22 16 6 6 10 6 66 15 30
2019 Legal services 32 15 26 0 4 11 11 61 6 20
2019 Administration and operations 27 24 18 9 8 6 7 59 20 190
2019 Human resources 19 20 19 16 13 9 5 44 34 280
2019 Financial management 20 23 19 9 11 17 2 52 24 165
2019 Procurement 27 19 8 12 12 23 0 60 30 25
2019 Real property 37 25 21 4 4 4 4 68 9 25
2019 Information management 24 24 20 12 4 12 4 57 19 25
2019 Information technology 23 17 17 13 15 10 4 47 33 170
2019 Internal audit 16 27 18 6 15 15 4 52 25 50
2019 Evaluation 12 21 6 17 11 28 6 50 42 20
2019 Data sciences 20 27 13 10 13 17 0 57 27 40
2019 Policy 21 18 19 13 10 16 4 48 28 350
2019 Project management 15 28 9 9 21 13 6 52 37 55
2019 Other services to the public 36 8 5 9 4 29 9 71 21 20
2019 None of the above 23 20 27 11 12 4 4 46 25 105

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 51 0 8 0 0 0 92 8 25
2024 Intelligence analysts 50 26 9 7 8 0 0 76 15 10
2024 Federal regulators 34 31 8 18 10 0 0 65 28 30
2024 Compliance, inspection and enforcement 49 37 0 14 0 0 0 86 14 15
2024 Communications or public affairs 42 40 3 12 3 0 0 82 15 70
2024 Access to information and privacy 24 36 7 25 8 0 0 60 33 25
2024 Security 47 43 11 0 0 0 0 89 0 20
2024 Administration and operations 47 41 5 4 3 0 0 88 7 170
2024 Human resources 30 50 6 11 2 0 0 81 13 265
2024 Financial management 43 42 2 10 3 0 0 85 13 165
2024 Procurement 18 75 0 8 0 0 0 92 8 25
2024 Information management 30 44 9 11 6 0 0 74 17 30
2024 Information technology 34 38 3 17 8 0 0 72 25 120
2024 Internal audit 29 31 10 18 12 0 0 60 30 30
2024 Evaluation 17 62 5 10 5 0 0 79 16 20
2024 Data sciences 31 43 5 12 9 0 0 74 21 35
2024 Policy 33 45 4 14 4 0 0 78 18 330
2024 Project management 29 49 3 14 2 0 3 80 17 35
2024 Other services to the public 31 49 20 0 0 0 0 80 0 10
2024 None of the above 37 45 5 9 4 0 0 82 13 80
2022 Client contact centre 46 31 13 10 0 0 0 77 10 20
2022 Federal regulators 64 33 0 0 4 0 0 96 4 25
2022 Communications or public affairs 42 47 4 4 3 0 0 89 7 90
2022 Access to information and privacy 53 41 0 6 0 0 0 94 6 35
2022 Security 56 27 0 5 13 0 0 82 18 20
2022 Legal services 37 63 0 0 0 0 0 100 0 15
2022 Administration and operations 58 34 1 6 1 0 0 92 7 175
2022 Human resources 36 47 4 11 2 0 0 83 13 305
2022 Financial management 51 43 1 3 2 0 0 94 5 160
2022 Procurement 46 37 3 4 4 7 0 89 8 25
2022 Real property 65 30 0 5 0 0 0 95 5 20
2022 Information management 57 37 0 6 0 0 0 94 6 30
2022 Information technology 47 42 2 5 4 0 0 89 9 165
2022 Internal audit 41 41 4 8 5 0 0 82 14 45
2022 Evaluation 30 41 0 18 12 0 0 70 30 20
2022 Data sciences 47 28 3 7 15 0 0 75 22 40
2022 Policy 44 46 2 5 3 0 0 90 8 330
2022 Project management 31 48 0 14 7 0 0 79 21 75
2022 Other services to the public 58 32 0 5 5 0 0 90 10 15
2022 None of the above 42 49 3 4 3 0 0 90 7 105
2020 Client contact centre 34 44 7 12 3 0 0 77 15 30
2020 Federal regulators 27 57 4 13 0 0 0 84 13 25
2020 Communications or public affairs 39 53 0 7 1 0 0 93 7 105
2020 Access to information and privacy 41 41 6 9 3 0 0 82 13 30
2020 Security 45 32 9 10 0 0 5 80 10 20
2020 Legal services 34 58 8 0 0 0 0 92 0 15
2020 Administration and operations 42 43 6 7 2 0 0 85 9 195
2020 Human resources 31 47 6 14 1 0 0 79 16 270
2020 Financial management 41 44 5 9 1 0 0 85 10 190
2020 Procurement 36 52 0 8 3 0 0 89 11 25
2020 Real property 25 50 5 20 0 0 0 75 20 20
2020 Information management 53 37 4 7 0 0 0 89 7 25
2020 Information technology 49 39 4 6 2 0 0 88 8 175
2020 Internal audit 30 51 0 17 2 0 0 81 19 45
2020 Evaluation 40 55 0 0 5 0 0 95 5 20
2020 Data sciences 18 50 3 21 8 0 0 68 29 35
2020 Policy 28 44 7 17 4 0 0 72 21 385
2020 Project management 35 45 4 16 0 0 0 80 16 60
2020 Other services to the public 62 22 5 11 0 0 0 84 11 15
2020 None of the above 30 52 6 9 2 0 0 82 12 115

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 24 20 7 4 0 4 68 12 25
2024 Intelligence analysts 43 32 0 0 25 0 0 75 25 10
2024 Federal regulators 14 23 14 37 13 0 0 37 50 30
2024 Compliance, inspection and enforcement 38 22 11 0 21 0 8 65 23 15
2024 Communications or public affairs 32 32 10 10 13 0 1 66 24 70
2024 Access to information and privacy 17 33 4 36 7 0 4 51 44 25
2024 Security 50 17 10 9 15 0 0 67 23 20
2024 Administration and operations 36 33 11 11 9 0 1 69 20 170
2024 Human resources 25 31 6 20 16 0 2 57 37 265
2024 Financial management 27 33 11 14 14 0 1 61 28 160
2024 Procurement 32 22 17 25 4 0 0 54 29 25
2024 Information management 48 14 9 12 17 0 0 62 29 30
2024 Information technology 25 28 8 22 16 0 1 54 39 120
2024 Internal audit 25 31 3 16 25 0 0 56 41 30
2024 Evaluation 28 11 30 16 15 0 0 39 31 20
2024 Data sciences 30 23 9 17 18 0 3 55 36 35
2024 Policy 25 26 10 21 17 0 1 52 38 330
2024 Project management 37 26 10 7 19 0 0 63 27 35
2024 Other services to the public 19 49 9 24 0 0 0 68 24 10
2024 None of the above 25 28 16 13 19 0 0 53 32 80
2022 Client contact centre 58 29 5 8 0 0 0 86 8 20
2022 Federal regulators 46 29 14 4 4 0 4 77 8 25
2022 Communications or public affairs 44 36 7 12 2 0 0 79 14 90
2022 Access to information and privacy 48 33 4 10 2 2 0 83 13 35
2022 Security 59 30 0 5 6 0 0 89 11 20
2022 Legal services 51 44 0 0 5 0 0 95 5 15
2022 Administration and operations 53 33 3 8 2 0 0 87 10 175
2022 Human resources 37 35 8 15 5 0 1 72 21 305
2022 Financial management 40 38 8 10 3 0 0 79 13 160
2022 Procurement 51 35 0 14 0 0 0 86 14 25
2022 Real property 50 40 0 5 5 0 0 90 10 20
2022 Information management 48 36 6 7 3 0 0 84 10 30
2022 Information technology 48 26 12 7 4 1 2 76 11 165
2022 Internal audit 43 29 12 6 7 0 3 74 13 45
2022 Evaluation 37 26 19 13 5 0 0 63 18 20
2022 Data sciences 43 33 2 10 12 0 0 76 22 40
2022 Policy 36 37 11 8 7 0 1 74 15 330
2022 Project management 37 40 12 7 4 0 0 77 12 70
2022 Other services to the public 54 18 23 5 0 0 0 72 5 15
2022 None of the above 48 30 5 10 4 2 1 80 14 105
2020 Client contact centre 42 34 7 10 6 0 0 77 16 30
2020 Federal regulators 13 55 13 16 4 0 0 67 20 25
2020 Communications or public affairs 28 41 12 15 4 0 0 69 19 105
2020 Access to information and privacy 31 45 15 6 3 0 0 76 9 30
2020 Security 30 47 10 9 0 0 5 81 9 20
2020 Legal services 26 55 20 0 0 0 0 80 0 15
2020 Administration and operations 32 41 8 12 4 0 3 75 17 195
2020 Human resources 31 41 9 14 3 1 1 74 18 270
2020 Financial management 42 33 11 7 5 1 2 76 13 190
2020 Procurement 41 36 8 12 3 0 0 77 15 25
2020 Real property 20 45 10 20 5 0 0 65 26 20
2020 Information management 40 36 3 14 0 0 7 81 15 25
2020 Information technology 41 30 12 15 2 0 0 72 17 175
2020 Internal audit 27 47 7 16 2 0 0 74 19 45
2020 Evaluation 32 50 10 9 0 0 0 82 9 20
2020 Data sciences 32 39 6 23 0 0 0 71 23 35
2020 Policy 24 35 15 17 7 0 1 60 24 380
2020 Project management 24 32 17 18 8 0 0 57 27 60
2020 Other services to the public 36 38 16 11 0 0 0 73 11 15
2020 None of the above 26 40 13 14 4 0 3 68 18 115
2019 Client contact centre 65 17 13 4 0 0 0 83 4 25
2019 Federal regulators 44 28 8 12 8 0 0 72 20 25
2019 Communications or public affairs 57 32 3 7 1 0 0 89 8 95
2019 Access to information and privacy 69 23 0 4 4 0 0 92 8 25
2019 Security 47 19 6 13 12 0 3 68 26 30
2019 Legal services 32 27 16 11 15 0 0 58 26 20
2019 Administration and operations 56 30 4 7 3 0 0 86 10 190
2019 Human resources 40 30 5 15 10 0 0 70 25 280
2019 Financial management 47 34 1 12 6 0 0 81 18 165
2019 Procurement 35 34 11 12 8 0 0 69 20 25
2019 Real property 59 24 9 4 4 0 0 83 8 25
2019 Information management 52 36 4 0 8 0 0 88 8 25
2019 Information technology 39 35 8 8 9 0 0 75 17 170
2019 Internal audit 42 40 4 12 2 0 0 82 14 50
2019 Evaluation 61 22 6 11 0 0 0 83 11 20
2019 Data sciences 33 28 13 18 8 0 0 62 26 40
2019 Policy 39 36 6 11 7 0 0 75 18 350
2019 Project management 44 21 7 16 11 0 0 65 28 55
2019 Other services to the public 45 36 14 4 0 0 0 82 4 20
2019 None of the above 47 31 5 12 6 0 0 78 18 105

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 34 5 0 8 0 0 86 8 25
2024 Intelligence analysts 73 9 10 0 8 0 0 82 8 10
2024 Federal regulators 29 35 15 15 7 0 0 63 21 30
2024 Compliance, inspection and enforcement 44 43 7 6 0 0 0 86 6 15
2024 Communications or public affairs 42 31 13 10 4 0 0 73 13 70
2024 Access to information and privacy 31 39 6 15 8 0 0 70 24 25
2024 Security 66 20 5 4 5 0 0 85 10 20
2024 Administration and operations 42 35 7 10 6 0 0 77 16 170
2024 Human resources 41 35 8 11 6 0 0 76 17 265
2024 Financial management 41 32 12 8 5 1 1 74 13 165
2024 Procurement 39 42 13 5 0 0 0 82 5 25
2024 Information management 33 32 28 5 2 0 0 65 8 30
2024 Information technology 29 37 11 19 3 0 1 66 23 120
2024 Internal audit 22 53 3 9 12 0 0 75 21 30
2024 Evaluation 43 38 9 10 0 0 0 81 10 20
2024 Data sciences 45 33 9 9 4 0 0 78 13 35
2024 Policy 41 35 10 7 5 0 1 77 12 330
2024 Project management 42 25 18 6 7 0 0 68 14 35
2024 Other services to the public 41 29 24 6 0 0 0 69 6 10
2024 None of the above 40 26 14 14 4 1 0 67 19 80
2022 Client contact centre 48 42 5 4 0 0 0 91 4 20
2022 Federal regulators 58 25 7 7 4 0 0 82 11 25
2022 Communications or public affairs 49 32 6 6 6 0 1 82 12 85
2022 Access to information and privacy 36 41 5 15 0 0 2 79 16 35
2022 Security 49 34 17 0 0 0 0 83 0 20
2022 Legal services 76 16 8 0 0 0 0 92 0 15
2022 Administration and operations 54 32 6 6 1 1 0 87 7 175
2022 Human resources 46 31 9 10 3 1 0 77 13 305
2022 Financial management 47 36 9 4 3 1 1 84 7 160
2022 Procurement 63 11 18 0 7 0 0 74 7 25
2022 Real property 70 20 0 5 5 0 0 90 10 20
2022 Information management 47 28 13 9 3 0 0 75 12 30
2022 Information technology 46 34 8 6 3 1 2 82 9 165
2022 Internal audit 60 22 9 6 0 0 4 85 6 45
2022 Evaluation 51 35 8 6 0 0 0 86 6 20
2022 Data sciences 40 30 16 14 0 0 0 70 14 40
2022 Policy 40 35 12 7 5 0 1 76 12 330
2022 Project management 33 38 13 7 8 1 0 72 15 75
2022 Other services to the public 57 28 5 10 0 0 0 84 10 15
2022 None of the above 47 31 10 8 3 1 0 79 11 105
2020 Client contact centre 52 29 6 6 6 0 0 82 12 30
2020 Federal regulators 26 34 15 26 0 0 0 60 26 20
2020 Communications or public affairs 38 40 10 10 2 0 0 78 12 100
2020 Access to information and privacy 42 43 12 0 3 0 0 85 3 30
2020 Security 34 28 23 5 5 0 5 66 10 20
2020 Legal services 39 17 44 0 0 0 0 56 0 15
2020 Administration and operations 44 36 7 4 5 0 3 83 9 190
2020 Human resources 46 35 7 9 3 0 0 81 12 270
2020 Financial management 47 32 10 6 3 1 1 80 9 190
2020 Procurement 52 29 8 8 3 0 0 81 12 25
2020 Real property 54 15 21 10 0 0 0 69 10 20
2020 Information management 44 42 7 4 0 0 4 89 4 25
2020 Information technology 47 35 9 5 2 1 1 84 8 170
2020 Internal audit 45 33 7 12 2 0 0 78 15 40
2020 Evaluation 46 41 5 9 0 0 0 87 9 20
2020 Data sciences 39 35 11 15 0 0 0 74 15 35
2020 Policy 37 34 11 14 4 0 0 72 17 385
2020 Project management 38 37 10 11 3 0 0 75 15 60
2020 Other services to the public 65 23 12 0 0 0 0 88 0 15
2020 None of the above 33 39 11 9 5 2 2 74 14 110
2019 Client contact centre 70 22 4 4 0 0 0 91 4 25
2019 Federal regulators 71 21 4 4 0 0 0 92 4 25
2019 Communications or public affairs 56 37 5 1 0 1 0 94 1 95
2019 Access to information and privacy 66 34 0 0 0 0 0 100 0 25
2019 Security 57 32 3 3 0 0 6 94 3 30
2019 Legal services 47 32 10 11 0 0 0 79 11 20
2019 Administration and operations 60 27 6 5 2 0 0 87 7 185
2019 Human resources 49 32 8 6 4 1 0 83 10 280
2019 Financial management 49 37 8 2 3 1 0 88 4 160
2019 Procurement 40 24 16 20 0 0 0 64 20 25
2019 Real property 70 30 0 0 0 0 0 100 0 25
2019 Information management 76 24 0 0 0 0 0 100 0 25
2019 Information technology 51 36 5 5 2 0 1 88 7 170
2019 Internal audit 55 31 6 6 0 2 0 88 6 50
2019 Evaluation 67 22 6 6 0 0 0 89 6 20
2019 Data sciences 51 38 3 5 3 0 0 89 8 35
2019 Policy 53 33 7 4 2 1 0 87 6 350
2019 Project management 53 34 5 5 0 2 0 89 6 55
2019 Other services to the public 41 41 9 4 0 5 0 86 5 20
2019 None of the above 59 27 8 5 1 0 1 87 6 105

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 67 19 4 6 3 0 0 86 10 25
2024 Intelligence analysts 40 33 17 10 0 0 0 73 10 10
2024 Federal regulators 77 23 0 0 0 0 0 100 0 30
2024 Compliance, inspection and enforcement 86 14 0 0 0 0 0 100 0 15
2024 Communications or public affairs 66 17 5 6 4 0 3 85 10 70
2024 Access to information and privacy 64 29 4 0 3 0 0 93 3 25
2024 Security 80 15 5 0 0 0 0 95 0 20
2024 Administration and operations 65 26 7 2 1 0 0 90 3 170
2024 Human resources 67 21 4 6 2 0 0 88 8 265
2024 Financial management 66 18 4 10 3 0 0 83 13 165
2024 Procurement 84 4 8 0 4 0 0 88 4 25
2024 Information management 85 7 2 6 0 0 0 92 6 30
2024 Information technology 61 26 6 5 0 1 0 88 5 120
2024 Internal audit 56 16 6 12 9 0 0 73 21 30
2024 Evaluation 84 16 0 0 0 0 0 100 0 20
2024 Data sciences 77 13 0 7 4 0 0 90 10 35
2024 Policy 73 17 5 4 2 0 0 90 5 330
2024 Project management 76 13 6 2 3 0 0 89 5 35
2024 Other services to the public 67 0 33 0 0 0 0 67 0 10
2024 None of the above 57 23 9 9 2 0 0 80 11 80

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 66 12 12 7 3 0 0 78 10 25
2024 Intelligence analysts 16 69 0 8 8 0 0 84 16 10
2024 Federal regulators 91 0 0 4 0 5 0 96 4 30
2024 Compliance, inspection and enforcement 61 32 0 7 0 0 0 93 7 15
2024 Communications or public affairs 57 20 8 10 5 0 0 77 15 70
2024 Access to information and privacy 52 38 0 4 6 0 0 90 10 25
2024 Security 72 17 0 10 0 0 0 90 10 20
2024 Administration and operations 58 28 7 6 2 0 0 86 7 170
2024 Human resources 58 22 8 6 6 0 0 80 12 265
2024 Financial management 53 22 12 10 3 0 0 75 13 165
2024 Procurement 81 4 11 0 4 0 0 85 4 25
2024 Information management 80 12 2 6 0 0 0 92 6 30
2024 Information technology 59 28 5 6 1 1 0 88 7 120
2024 Internal audit 54 16 10 9 12 0 0 69 21 30
2024 Evaluation 73 22 5 0 0 0 0 95 0 20
2024 Data sciences 75 13 0 7 6 0 0 87 13 35
2024 Policy 72 16 5 4 3 0 0 87 7 330
2024 Project management 61 24 6 7 3 0 0 85 10 35
2024 Other services to the public 66 0 34 0 0 0 0 66 0 10
2024 None of the above 43 28 11 10 8 0 0 71 18 80

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 88 4 8 0 0 0 0 92 0 25
2024 Intelligence analysts 42 30 18 11 0 0 0 72 11 10
2024 Federal regulators 87 8 0 0 0 5 0 100 0 30
2024 Compliance, inspection and enforcement 100 0 0 0 0 0 0 100 0 15
2024 Communications or public affairs 84 10 1 1 2 0 1 95 3 70
2024 Access to information and privacy 71 23 6 0 0 0 0 94 0 25
2024 Security 81 14 0 0 0 5 0 100 0 20
2024 Administration and operations 85 8 5 0 0 2 0 95 0 170
2024 Human resources 84 7 5 2 1 0 0 92 4 265
2024 Financial management 78 11 4 4 3 0 0 89 7 165
2024 Procurement 92 0 0 0 8 0 0 92 8 25
2024 Information management 79 12 9 0 0 0 0 91 0 30
2024 Information technology 76 14 2 5 1 1 2 93 6 120
2024 Internal audit 76 7 5 9 3 0 0 83 12 30
2024 Evaluation 85 15 0 0 0 0 0 100 0 20
2024 Data sciences 97 0 3 0 0 0 0 97 0 35
2024 Policy 86 10 2 1 1 0 0 96 2 330
2024 Project management 82 9 3 0 5 0 0 92 5 35
2024 Other services to the public 100 0 0 0 0 0 0 100 0 10
2024 None of the above 73 15 9 1 1 0 0 88 2 80
2022 Client contact centre 69 26 0 0 5 0 0 95 5 20
2022 Federal regulators 89 11 0 0 0 0 0 100 0 25
2022 Communications or public affairs 84 8 3 5 0 0 0 93 5 90
2022 Access to information and privacy 77 21 0 2 0 0 0 98 2 35
2022 Security 93 7 0 0 0 0 0 100 0 20
2022 Legal services 92 8 0 0 0 0 0 100 0 15
2022 Administration and operations 92 7 0 0 1 0 0 99 1 175
2022 Human resources 86 8 2 2 2 0 0 94 3 305
2022 Financial management 82 10 3 2 2 1 1 93 4 160
2022 Procurement 86 7 3 0 4 0 0 93 4 25
2022 Real property 90 5 5 0 0 0 0 95 0 20
2022 Information management 84 16 0 0 0 0 0 100 0 30
2022 Information technology 84 10 2 1 1 1 1 95 2 165
2022 Internal audit 88 10 2 0 0 0 0 98 0 45
2022 Evaluation 74 19 0 0 7 0 0 93 7 20
2022 Data sciences 87 13 0 0 0 0 0 100 0 40
2022 Policy 87 6 3 2 1 1 1 94 3 330
2022 Project management 82 8 2 4 3 0 1 91 7 75
2022 Other services to the public 87 0 5 7 0 0 0 87 7 15
2022 None of the above 87 7 1 0 3 2 1 96 3 105
2019 Client contact centre 78 18 0 4 0 0 0 96 4 25
2019 Federal regulators 84 8 8 0 0 0 0 92 0 25
2019 Communications or public affairs 90 5 2 0 2 0 1 96 2 100
2019 Access to information and privacy 78 18 4 0 0 0 0 96 0 25
2019 Security 85 12 0 0 0 0 3 100 0 30
2019 Legal services 95 5 0 0 0 0 0 100 0 20
2019 Administration and operations 90 7 0 2 1 0 1 97 3 190
2019 Human resources 87 9 2 0 1 0 1 96 2 280
2019 Financial management 82 14 1 2 0 1 0 97 2 160
2019 Procurement 77 8 8 0 4 0 4 88 4 25
2019 Real property 92 8 0 0 0 0 0 100 0 25
2019 Information management 96 4 0 0 0 0 0 100 0 25
2019 Information technology 83 6 3 1 2 2 3 93 3 170
2019 Internal audit 86 8 2 4 0 0 0 94 4 50
2019 Evaluation 83 11 6 0 0 0 0 94 0 20
2019 Data sciences 82 8 0 5 3 0 3 92 8 40
2019 Policy 86 6 4 2 1 0 0 93 3 350
2019 Project management 93 5 2 0 0 0 0 98 0 55
2019 Other services to the public 87 13 0 0 0 0 0 100 0 20
2019 None of the above 87 6 3 3 1 0 0 93 4 105

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 37 23 0 0 0 5 76 0 25
2024 Intelligence analysts 38 17 19 9 8 9 0 61 18 10
2024 Federal regulators 14 33 28 18 0 7 0 50 19 30
2024 Compliance, inspection and enforcement 45 14 23 8 0 11 0 65 9 15
2024 Communications or public affairs 36 29 20 6 6 3 0 67 12 70
2024 Access to information and privacy 30 42 19 3 0 7 0 77 3 25
2024 Security 49 24 22 5 0 0 0 73 5 20
2024 Administration and operations 48 30 16 2 1 3 1 81 3 170
2024 Human resources 47 30 13 5 1 4 0 80 6 265
2024 Financial management 43 31 16 4 3 3 0 77 7 165
2024 Procurement 48 23 17 4 4 4 0 73 9 25
2024 Information management 36 28 32 4 0 0 0 64 4 30
2024 Information technology 39 30 19 6 2 2 2 72 9 120
2024 Internal audit 32 31 25 12 0 0 0 63 12 30
2024 Evaluation 42 41 12 0 0 5 0 87 0 20
2024 Data sciences 51 40 5 0 0 0 4 95 0 35
2024 Policy 38 30 23 3 1 4 1 71 5 330
2024 Project management 50 20 11 5 8 6 0 74 14 35
2024 Other services to the public 37 36 20 7 0 0 0 73 7 10
2024 None of the above 25 39 21 3 9 3 0 66 12 80
2022 Client contact centre 51 29 13 0 0 7 0 86 0 20
2022 Federal regulators 36 21 24 11 7 0 0 58 18 25
2022 Communications or public affairs 28 35 23 5 4 3 2 66 10 90
2022 Access to information and privacy 37 30 11 17 2 3 0 69 20 35
2022 Security 42 27 19 7 0 5 0 72 8 20
2022 Legal services 66 34 0 0 0 0 0 100 0 15
2022 Administration and operations 59 24 11 4 1 2 0 84 5 175
2022 Human resources 56 28 9 4 2 1 0 85 6 305
2022 Financial management 44 29 15 8 2 2 0 74 10 160
2022 Procurement 46 32 18 0 0 4 0 81 0 25
2022 Real property 37 19 9 15 0 11 9 70 19 20
2022 Information management 54 20 13 9 0 4 0 77 9 30
2022 Information technology 31 35 22 8 1 3 0 68 10 165
2022 Internal audit 48 34 6 8 2 2 0 84 10 45
2022 Evaluation 51 18 31 0 0 0 0 69 0 20
2022 Data sciences 58 20 18 2 3 0 0 77 5 40
2022 Policy 35 30 23 8 1 2 0 67 9 330
2022 Project management 35 28 20 9 4 3 0 65 14 75
2022 Other services to the public 60 35 0 5 0 0 0 95 5 15
2022 None of the above 47 24 19 5 1 3 1 74 6 105
2020 Client contact centre 51 30 9 10 0 0 0 81 10 30
2020 Federal regulators 39 33 20 8 0 0 0 72 8 25
2020 Communications or public affairs 34 29 22 7 8 1 0 63 14 105
2020 Access to information and privacy 46 35 14 5 0 0 0 81 5 30
2020 Security 25 38 23 5 5 5 0 66 10 20
2020 Legal services 67 27 6 0 0 0 0 94 0 15
2020 Administration and operations 56 27 9 5 0 3 1 85 5 195
2020 Human resources 65 23 9 1 1 1 0 89 2 270
2020 Financial management 53 24 14 6 2 1 0 78 8 195
2020 Procurement 60 20 12 0 8 0 0 79 8 25
2020 Real property 25 50 10 5 5 4 0 79 11 20
2020 Information management 42 29 14 4 7 4 0 74 11 25
2020 Information technology 39 29 18 10 2 2 1 70 12 175
2020 Internal audit 56 32 7 4 0 0 0 88 4 45
2020 Evaluation 53 10 23 9 0 5 0 66 10 20
2020 Data sciences 55 29 4 6 0 6 0 89 7 35
2020 Policy 37 28 25 7 3 1 0 65 10 385
2020 Project management 46 33 15 5 0 2 0 80 5 60
2020 Other services to the public 43 17 23 5 5 6 0 65 11 15
2020 None of the above 35 29 23 5 2 4 1 68 7 115
2019 Client contact centre 60 22 18 0 0 0 0 82 0 25
2019 Federal regulators 25 35 16 12 4 8 0 65 18 25
2019 Communications or public affairs 46 27 16 7 2 2 0 74 9 100
2019 Access to information and privacy 44 26 11 11 4 4 0 73 16 25
2019 Security 50 34 7 3 0 3 3 89 4 30
2019 Legal services 79 11 0 5 0 5 0 95 5 20
2019 Administration and operations 61 20 13 5 0 2 0 82 5 190
2019 Human resources 55 25 14 3 1 2 0 81 5 280
2019 Financial management 51 26 16 1 1 4 0 81 3 165
2019 Procurement 43 42 12 4 0 0 0 85 4 25
2019 Real property 41 30 21 0 0 8 0 77 0 25
2019 Information management 52 20 24 4 0 0 0 72 4 25
2019 Information technology 43 24 14 9 6 3 1 69 16 170
2019 Internal audit 53 35 6 4 0 2 0 89 5 50
2019 Evaluation 33 33 28 0 0 6 0 71 0 20
2019 Data sciences 52 31 8 3 3 5 0 86 6 40
2019 Policy 40 29 22 5 1 4 0 71 6 350
2019 Project management 46 29 22 2 0 2 0 76 2 55
2019 Other services to the public 36 27 23 9 0 5 0 66 10 20
2019 None of the above 42 28 20 5 2 3 0 73 7 105

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 10
2024 Federal regulators 0 100 30
2024 Compliance, inspection and enforcement 0 100 15
2024 Communications or public affairs 13 87 70
2024 Administration and operations 19 81 170
2024 Human resources 14 86 265
2024 Financial management 11 89 160
2024 Information technology 12 88 120
2024 Evaluation 35 65 20
2024 Policy 10 90 330
2024 Other services to the public 0 100 10
2024 None of the above 12 88 80
2022 Communications or public affairs 8 92 90
2022 Legal services 0 100 15
2022 Administration and operations 5 95 175
2022 Human resources 10 90 305
2022 Financial management 6 94 160
2022 Information technology 9 91 165
2022 Data sciences 17 83 40
2022 Policy 11 89 330
2022 Project management 15 85 75
2022 None of the above 10 90 105
2020 Communications or public affairs 9 91 105
2020 Access to information and privacy 14 86 30
2020 Administration and operations 10 90 195
2020 Human resources 12 88 270
2020 Financial management 8 92 195
2020 Information technology 9 91 175
2020 Data sciences 15 85 35
2020 Policy 10 90 385
2020 Project management 12 88 60
2020 None of the above 11 89 115
2019 Communications or public affairs 7 93 100
2019 Administration and operations 13 87 190
2019 Human resources 11 89 280
2019 Financial management 14 86 160
2019 Procurement 27 73 25
2019 Information management 0 100 25
2019 Information technology 17 83 170
2019 Internal audit 10 90 50
2019 Data sciences 15 85 40
2019 Policy 13 87 350
2019 Project management 18 82 55
2019 None of the above 21 79 105

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 53 47 25
2024 Human resources 23 77 35
2024 Financial management 44 56 15
2024 Policy 49 51 35
2022 Administration and operations 40 60 10
2022 Human resources 27 73 35
2022 Financial management 31 69 10
2022 Information technology 31 69 15
2022 Policy 42 58 35
2022 Project management 55 45 10
2022 None of the above 54 46 10
2020 Administration and operations 56 44 20
2020 Human resources 46 54 35
2020 Policy 50 50 40
2019 Administration and operations 56 44 25
2019 Human resources 42 58 30
2019 Financial management 37 63 20
2019 Information technology 46 54 30
2019 Policy 44 56 45
2019 None of the above 26 74 25

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 62 38 25
2024 Human resources 68 32 35
2024 Financial management 82 18 15
2024 Information technology 78 22 15
2024 Policy 50 50 35
2024 None of the above 92 8 10
2022 Administration and operations 60 40 10
2022 Human resources 72 28 35
2022 Financial management 52 48 10
2022 Information technology 52 48 15
2022 Policy 71 29 35
2022 Project management 64 36 10
2022 None of the above 46 54 10
2020 Administration and operations 44 56 20
2020 Human resources 75 25 35
2020 Financial management 70 30 15
2020 Information technology 100 0 15
2020 Policy 74 26 40
2019 Administration and operations 56 44 25
2019 Human resources 77 23 30
2019 Financial management 59 41 20
2019 Information technology 78 22 30
2019 Policy 73 27 45
2019 None of the above 69 31 25

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Human resources 18 82 35
2024 Policy 14 86 35
2022 Administration and operations 10 90 10
2022 Human resources 9 91 35
2022 Financial management 10 90 10
2022 Information technology 12 88 15
2022 Policy 3 97 35
2022 Project management 16 84 10
2022 None of the above 0 100 10
2020 Administration and operations 0 100 20
2020 Financial management 0 100 15
2020 None of the above 0 100 15

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Human resources 0 100 35
2024 Financial management 0 100 15
2024 Information technology 0 100 15
2024 Policy 0 100 35
2024 None of the above 0 100 10
2022 Administration and operations 0 100 10
2022 Human resources 0 100 35
2022 Financial management 0 100 10
2022 Information technology 0 100 15
2022 Policy 0 100 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2020 Administration and operations 0 100 20
2020 Human resources 0 100 35
2020 Financial management 0 100 15
2020 Information technology 0 100 15
2020 Policy 0 100 40
2020 None of the above 0 100 15
2019 Administration and operations 0 100 25
2019 Human resources 0 100 30
2019 Financial management 0 100 20
2019 Information technology 0 100 30
2019 Policy 0 100 45
2019 Project management 0 100 10
2019 None of the above 0 100 25

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Administration and operations 0 100 10
2022 Human resources 13 87 35
2022 Financial management 11 89 10
2022 Information technology 13 87 15
2022 Policy 3 97 35
2022 Project management 12 88 10
2022 None of the above 8 92 10
2020 Human resources 0 100 35
2019 Policy 13 87 45

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Financial management 0 100 15
2024 None of the above 0 100 10
2022 Administration and operations 9 91 10
2022 Human resources 3 97 35
2022 Financial management 11 89 10
2022 Information technology 0 100 15
2022 Policy 0 100 35
2022 Project management 10 90 10
2022 None of the above 0 100 10
2020 Human resources 0 100 35
2020 Financial management 0 100 15
2020 Information technology 0 100 15
2020 Policy 0 100 40
2019 Administration and operations 0 100 25
2019 Human resources 0 100 30
2019 Project management 0 100 10
2019 None of the above 0 100 25

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Policy 0 100 35
2022 Administration and operations 0 100 10
2022 Human resources 6 94 35
2022 Financial management 18 82 10
2022 Information technology 0 100 15
2022 Policy 3 97 35
2022 Project management 8 92 10
2022 None of the above 0 100 10
2020 Information technology 0 100 15
2019 Information technology 0 100 30
2019 Policy 0 100 45
2019 Project management 0 100 10
2019 None of the above 0 100 25

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 51 49 25
2024 Human resources 34 66 35
2024 Financial management 46 54 15
2024 Information technology 44 56 15
2024 Policy 38 62 35
2022 Administration and operations 38 62 10
2022 Human resources 51 49 35
2022 Financial management 40 60 10
2022 Information technology 35 65 15
2022 Policy 26 74 35
2022 Project management 24 76 10
2022 None of the above 54 46 10
2020 Human resources 34 66 35
2020 Information technology 56 44 15
2020 Policy 48 52 40
2020 None of the above 38 62 15
2019 Administration and operations 32 68 25
2019 Human resources 40 60 30
2019 Financial management 49 51 20
2019 Information technology 40 60 25
2019 Policy 47 53 45
2019 Project management 49 51 10
2019 None of the above 35 65 25

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 42 58 25
2024 Human resources 32 68 35
2024 Financial management 47 53 15
2024 Policy 48 52 35
2024 None of the above 56 44 10
2022 Administration and operations 28 72 10
2022 Human resources 31 69 35
2022 Financial management 42 58 10
2022 Information technology 44 56 15
2022 Policy 44 56 35
2022 Project management 51 49 10
2022 None of the above 54 46 10
2020 Administration and operations 39 61 20
2020 Human resources 49 51 35
2020 Financial management 38 62 15
2020 Information technology 53 47 15
2020 Policy 63 37 40
2020 None of the above 47 53 15
2019 Administration and operations 52 48 25
2019 Human resources 47 53 30
2019 Financial management 37 63 20
2019 Information technology 44 56 25
2019 Policy 55 45 45
2019 Project management 50 50 10
2019 None of the above 60 40 25

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 39 61 25
2024 Human resources 58 42 35
2024 Financial management 67 33 15
2024 Information technology 52 48 15
2024 Policy 49 51 35
2022 Administration and operations 41 59 10
2022 Human resources 61 39 35
2022 Financial management 33 67 10
2022 Information technology 45 55 15
2022 Policy 48 52 35
2022 Project management 56 44 10
2022 None of the above 44 56 10
2020 Administration and operations 54 46 20
2020 Human resources 40 60 35
2020 Financial management 45 55 15
2020 Policy 58 42 40
2019 Administration and operations 52 48 25
2019 Human resources 57 43 30
2019 Financial management 38 62 20
2019 Information technology 45 55 25
2019 Policy 71 29 45
2019 None of the above 70 30 25

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 63 37 25
2024 Human resources 29 71 35
2024 Financial management 42 58 15
2024 Information technology 60 40 15
2024 Policy 45 55 35
2022 Administration and operations 50 50 10
2022 Human resources 46 54 35
2022 Financial management 40 60 10
2022 Information technology 36 64 15
2022 Policy 40 60 35
2022 Project management 56 44 10
2022 None of the above 28 72 10
2020 Administration and operations 44 56 20
2020 Human resources 54 46 35
2020 Financial management 51 49 15
2020 Information technology 57 43 15
2020 Policy 45 55 40
2020 None of the above 45 55 15
2019 Administration and operations 32 68 25
2019 Human resources 60 40 30
2019 Information technology 63 37 25
2019 Policy 46 54 45
2019 None of the above 43 57 25

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 42 58 25
2024 Human resources 29 71 35
2024 Financial management 59 41 15
2024 Policy 44 56 35
2022 Administration and operations 18 82 10
2022 Human resources 53 47 35
2022 Financial management 31 69 10
2022 Information technology 38 62 15
2022 Policy 29 71 35
2022 Project management 27 73 10
2022 None of the above 26 74 10
2020 Administration and operations 39 61 20
2020 Human resources 40 60 35
2020 Financial management 44 56 15
2020 Policy 51 49 40
2019 Administration and operations 36 64 25
2019 Human resources 47 53 30
2019 Information technology 40 60 25
2019 Policy 49 51 45
2019 None of the above 30 70 25

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 73 27 25
2024 Human resources 49 51 35
2024 Financial management 63 37 15
2024 Information technology 51 49 15
2024 Policy 58 42 35
2022 Administration and operations 59 41 10
2022 Human resources 49 51 35
2022 Financial management 52 48 10
2022 Information technology 44 56 15
2022 Policy 31 69 35
2022 Project management 44 56 10
2022 None of the above 27 73 10
2020 Administration and operations 59 41 20
2020 Human resources 52 48 35
2020 Financial management 56 44 15
2020 Information technology 67 33 15
2020 Policy 58 42 40
2019 Administration and operations 40 60 25
2019 Human resources 41 59 30
2019 Financial management 62 38 20
2019 Information technology 48 52 25
2019 Policy 47 53 45
2019 None of the above 66 34 25

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 46 54 25
2024 Human resources 26 74 35
2024 Financial management 28 72 15
2024 Information technology 38 62 15
2024 Policy 23 77 35
2022 Administration and operations 41 59 10
2022 Human resources 32 68 35
2022 Financial management 60 40 10
2022 Information technology 49 51 15
2022 Policy 24 76 35
2022 Project management 25 75 10
2022 None of the above 19 81 10
2020 Administration and operations 31 69 20
2020 Human resources 25 75 35
2020 Information technology 36 64 15
2020 Policy 35 65 40
2020 None of the above 39 61 15
2019 Human resources 33 67 30
2019 Financial management 40 60 20
2019 Information technology 30 70 25
2019 Policy 29 71 45
2019 None of the above 43 57 25

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Human resources 0 100 35
2024 Financial management 0 100 15
2024 Information technology 0 100 15
2024 Policy 0 100 35
2024 None of the above 0 100 10
2022 Administration and operations 0 100 10
2022 Human resources 0 100 35
2022 Financial management 0 100 10
2022 Information technology 0 100 15
2022 Policy 0 100 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2020 Administration and operations 0 100 20
2020 Financial management 0 100 15
2020 Information technology 0 100 15
2020 Policy 0 100 40
2020 None of the above 0 100 15
2019 Administration and operations 0 100 25
2019 Human resources 0 100 30
2019 Financial management 0 100 20
2019 Information technology 0 100 25
2019 Project management 0 100 10
2019 None of the above 0 100 25

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Information technology 0 100 15
2024 None of the above 0 100 10
2022 Administration and operations 0 100 10
2022 Human resources 0 100 35
2022 Financial management 11 89 10
2022 Information technology 6 94 15
2022 Policy 9 91 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2020 Financial management 0 100 15
2020 None of the above 0 100 15
2019 Administration and operations 0 100 25
2019 Human resources 0 100 30
2019 Project management 0 100 10
2019 None of the above 0 100 25

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 16 84 35
2024 None of the above 0 100 10
2022 Administration and operations 10 90 10
2022 Human resources 11 89 35
2022 Financial management 0 100 10
2022 Information technology 6 94 15
2022 Policy 16 84 35
2022 Project management 29 71 10
2022 None of the above 10 90 10
2020 Information technology 0 100 15
2020 Policy 18 82 40
2019 Administration and operations 0 100 25
2019 Project management 0 100 10

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 55 45 25
2024 Human resources 49 51 35
2024 Financial management 71 29 15
2024 Information technology 58 42 15
2024 Policy 49 51 35
2024 None of the above 48 52 10
2022 Administration and operations 50 50 10
2022 Human resources 64 36 35
2022 Financial management 72 28 10
2022 Information technology 70 30 15
2022 Policy 59 41 35
2022 Project management 46 54 10
2022 None of the above 19 81 10
2020 Administration and operations 56 44 20
2020 Human resources 57 43 35
2020 Financial management 50 50 15
2020 Information technology 71 29 15
2020 Policy 61 39 40
2020 None of the above 39 61 15
2019 Administration and operations 36 64 25
2019 Human resources 56 44 30
2019 Financial management 27 73 20
2019 Information technology 52 48 25
2019 Policy 57 43 45
2019 None of the above 65 35 25

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 27 73 25
2024 Human resources 22 78 35
2022 Administration and operations 29 71 10
2022 Human resources 14 86 35
2022 Financial management 32 68 10
2022 Information technology 25 75 15
2022 Policy 11 89 35
2022 Project management 0 100 10
2022 None of the above 19 81 10
2020 Human resources 14 86 35
2020 Policy 29 71 40
2020 None of the above 39 61 15
2019 Administration and operations 24 76 25
2019 Human resources 26 74 30
2019 Information technology 19 81 25
2019 Policy 14 86 45

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 21 79 35
2024 Financial management 0 100 15
2024 Policy 13 87 35
2022 Administration and operations 27 73 10
2022 Human resources 23 77 35
2022 Financial management 0 100 10
2022 Information technology 13 87 15
2022 Policy 5 95 35
2022 Project management 16 84 10
2022 None of the above 18 82 10
2020 Administration and operations 29 71 20
2020 Human resources 17 83 35
2020 Information technology 30 70 15
2019 Administration and operations 20 80 25
2019 Human resources 23 77 30
2019 Information technology 19 81 25
2019 None of the above 23 77 25

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 64 36 25
2024 Human resources 50 50 35
2024 Financial management 45 55 15
2024 Information technology 63 37 15
2024 Policy 55 45 35
2022 Administration and operations 59 41 10
2022 Human resources 70 30 35
2022 Financial management 62 38 10
2022 Information technology 64 36 15
2022 Policy 46 54 35
2022 Project management 58 42 10
2022 None of the above 63 37 10
2020 Administration and operations 71 29 20
2020 Human resources 66 34 35
2020 Financial management 69 31 15
2020 Policy 44 56 40
2020 None of the above 53 47 15
2019 Administration and operations 56 44 25
2019 Human resources 44 56 30
2019 Financial management 54 46 20
2019 Information technology 56 44 25
2019 Policy 48 52 45
2019 Project management 51 49 10
2019 None of the above 74 26 25

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 17 83 25
2024 Human resources 35 65 35
2024 Policy 41 59 35
2022 Administration and operations 22 78 10
2022 Human resources 35 65 35
2022 Financial management 10 90 10
2022 Information technology 31 69 15
2022 Policy 31 69 35
2022 Project management 25 75 10
2022 None of the above 27 73 10
2020 Human resources 25 75 35
2020 Information technology 37 63 15
2020 Policy 21 79 40
2019 Administration and operations 20 80 25
2019 Human resources 17 83 30
2019 Financial management 31 69 20
2019 Information technology 19 81 25
2019 Policy 25 75 45
2019 None of the above 45 55 25

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 20 80 35
2024 Policy 14 86 35
2022 Administration and operations 19 81 10
2022 Human resources 23 77 35
2022 Financial management 19 81 10
2022 Information technology 31 69 15
2022 Policy 8 92 35
2022 Project management 16 84 10
2022 None of the above 18 82 10
2019 Project management 0 100 10

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 14 86 35
2022 Administration and operations 10 90 10
2022 Human resources 14 86 35
2022 Financial management 0 100 10
2022 Information technology 20 80 15
2022 Policy 8 92 35
2022 Project management 15 85 10
2022 None of the above 0 100 10
2019 Policy 13 87 45

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 19 81 25
2024 Human resources 13 87 35
2024 Information technology 0 100 15
2024 Policy 19 81 35
2022 Administration and operations 0 100 10
2022 Human resources 11 89 35
2022 Financial management 10 90 10
2022 Information technology 12 88 15
2022 Policy 13 87 35
2022 Project management 9 91 10
2022 None of the above 10 90 10
2020 Human resources 17 83 35
2020 Policy 0 100 40
2020 None of the above 0 100 15
2019 Human resources 20 80 30
2019 Policy 14 86 45
2019 None of the above 22 78 25

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Financial management 0 100 15
2024 Information technology 0 100 15
2024 Policy 0 100 35
2024 None of the above 0 100 10
2022 Administration and operations 10 90 10
2022 Human resources 12 88 35
2022 Financial management 10 90 10
2022 Information technology 6 94 15
2022 Policy 2 98 35
2022 Project management 7 93 10
2022 None of the above 0 100 10
2020 Administration and operations 0 100 20
2020 Human resources 0 100 35
2020 Financial management 0 100 15
2020 None of the above 0 100 15
2019 Human resources 0 100 30
2019 Policy 0 100 45
2019 None of the above 0 100 25

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 16 84 35
2024 Information technology 0 100 15
2024 None of the above 0 100 10
2022 Administration and operations 10 90 10
2022 Human resources 14 86 35
2022 Financial management 0 100 10
2022 Information technology 6 94 15
2022 Policy 8 92 35
2022 Project management 10 90 10
2022 None of the above 18 82 10
2020 Human resources 17 83 35
2020 Policy 15 85 40
2019 Project management 0 100 10

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 19 81 25
2024 Human resources 12 88 35
2024 Policy 24 76 35
2022 Administration and operations 9 91 10
2022 Human resources 18 82 35
2022 Financial management 11 89 10
2022 Information technology 12 88 15
2022 Policy 16 84 35
2022 Project management 20 80 10
2022 None of the above 9 91 10
2020 Human resources 26 74 35
2020 Policy 18 82 40
2020 None of the above 0 100 15
2019 Human resources 23 77 30
2019 Policy 25 75 45

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 19 81 25
2024 Human resources 29 71 35
2024 Policy 23 77 35
2022 Administration and operations 10 90 10
2022 Human resources 15 85 35
2022 Financial management 38 62 10
2022 Information technology 6 94 15
2022 Policy 36 64 35
2022 Project management 27 73 10
2022 None of the above 18 82 10
2020 Administration and operations 24 76 20
2020 Policy 32 68 40
2020 None of the above 40 60 15
2019 Human resources 26 74 30
2019 Financial management 33 67 20
2019 Information technology 33 67 25
2019 Policy 27 73 45
2019 None of the above 21 79 25

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 15
2024 Information technology 0 100 15
2022 Human resources 3 97 30
2022 Information technology 20 80 15
2022 Policy 6 94 35
2022 Project management 0 100 10
2022 None of the above 10 90 10
2020 Financial management 0 100 15

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 18 82 35
2024 None of the above 0 100 10
2022 Human resources 7 93 30
2022 Information technology 14 86 15
2022 Policy 16 84 35
2022 Project management 22 78 10
2022 None of the above 18 82 10
2020 Administration and operations 29 71 20
2019 Human resources 16 84 30
2019 Policy 18 82 45

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 15 85 35
2024 None of the above 0 100 10
2022 Human resources 4 96 30
2022 Information technology 13 87 15
2022 Policy 3 97 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2020 Financial management 0 100 15

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 15
2024 None of the above 0 100 10
2022 Human resources 0 100 30
2022 Information technology 14 86 15
2022 Policy 5 95 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2020 Financial management 0 100 15
2019 Policy 0 100 45

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 14 86 35
2024 Financial management 0 100 15
2024 Policy 14 86 35
2024 None of the above 0 100 10
2022 Human resources 12 88 30
2022 Information technology 21 79 15
2022 Policy 3 97 35
2022 Project management 20 80 10
2022 None of the above 9 91 10
2019 None of the above 26 74 25

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 14 86 35
2024 Financial management 0 100 15
2024 None of the above 0 100 10
2022 Human resources 4 96 30
2022 Information technology 7 93 15
2022 Policy 3 97 35
2022 Project management 18 82 10
2022 None of the above 9 91 10

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 15
2024 Policy 14 86 35
2022 Human resources 28 72 30
2022 Information technology 14 86 15
2022 Policy 24 76 35
2022 Project management 31 69 10
2022 None of the above 27 73 10
2020 Human resources 23 77 35
2019 Human resources 30 70 30
2019 Policy 34 66 45
2019 None of the above 26 74 25

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 18 82 25
2024 Human resources 13 87 35
2022 Human resources 6 94 30
2022 Information technology 6 94 15
2022 Policy 14 86 35
2022 Project management 13 87 10
2022 None of the above 9 91 10
2019 Policy 11 89 45

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 20 80 25
2024 Human resources 14 86 35
2022 Human resources 19 81 30
2022 Information technology 6 94 15
2022 Policy 16 84 35
2022 Project management 24 76 10
2022 None of the above 0 100 10
2019 Policy 16 84 45
2019 None of the above 30 70 25

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 40 60 25
2024 Human resources 19 81 35
2024 Information technology 68 32 15
2024 Policy 34 66 35
2024 None of the above 50 50 10
2022 Human resources 19 81 30
2022 Information technology 39 61 15
2022 Policy 28 72 35
2022 Project management 32 68 10
2022 None of the above 18 82 10
2020 Administration and operations 29 71 20
2020 Human resources 49 51 35
2020 Financial management 37 63 15
2019 Human resources 30 70 30
2019 Policy 36 64 45
2019 None of the above 26 74 25

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 29 71 25
2024 Policy 13 87 35
2022 Human resources 9 91 30
2022 Information technology 13 87 15
2022 Policy 8 92 35
2022 Project management 9 91 10
2022 None of the above 0 100 10
2020 None of the above 0 100 15

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 40 60 25
2024 Human resources 25 75 35
2024 Financial management 64 36 15
2024 Information technology 60 40 15
2024 Policy 50 50 35
2024 None of the above 50 50 10
2022 Human resources 52 48 30
2022 Information technology 60 40 15
2022 Policy 55 45 35
2022 Project management 54 46 10
2022 None of the above 56 44 10
2020 Administration and operations 49 51 20
2020 Human resources 55 45 35
2020 Financial management 44 56 15
2020 None of the above 39 61 15
2019 Human resources 67 33 30
2019 Policy 64 36 45
2019 None of the above 52 48 25

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 35
2024 Information technology 0 100 15
2024 None of the above 0 100 10
2022 Human resources 3 97 30
2022 Information technology 0 100 15
2022 Policy 3 97 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2020 Financial management 0 100 15
2020 None of the above 0 100 15
2019 Human resources 0 100 30
2019 Policy 0 100 45
2019 None of the above 0 100 25

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 45 55 25
2024 Human resources 50 50 35
2024 Financial management 64 36 15
2024 Information technology 67 33 15
2024 Policy 52 48 35
2024 None of the above 58 42 10
2022 Human resources 57 43 30
2022 Information technology 52 48 15
2022 Policy 57 43 35
2022 Project management 54 46 10
2022 None of the above 55 45 10
2020 Administration and operations 74 26 20
2020 Human resources 63 37 35
2020 Financial management 37 63 15
2020 None of the above 46 54 15
2019 Human resources 70 30 30
2019 Policy 52 48 45
2019 None of the above 65 35 25

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Human resources 16 84 30
2022 Information technology 0 100 15
2022 Policy 6 94 35
2022 Project management 36 64 10
2022 None of the above 18 82 10
2020 Human resources 14 86 35

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 7 7 13 7 4 46 16 38 28 70
2024 Administration and operations 13 12 10 3 9 38 14 53 26 170
2024 Human resources 11 12 14 5 8 40 10 46 26 265
2024 Financial management 12 11 16 3 4 42 12 51 14 160
2024 Information management 24 20 12 3 6 16 18 68 13 30
2024 Information technology 8 12 9 6 5 41 18 50 29 120
2024 Policy 8 7 11 7 3 52 12 41 28 330
2024 Project management 16 19 14 5 2 35 9 63 13 35
2024 None of the above 9 4 17 8 10 45 7 28 37 80
2022 Communications or public affairs 7 12 13 4 1 49 14 51 15 90
2022 Administration and operations 18 13 11 1 2 42 14 69 6 175
2022 Human resources 16 11 12 5 5 41 10 55 20 305
2022 Financial management 20 7 12 2 2 44 13 62 9 160
2022 Procurement 21 7 10 8 4 42 8 56 23 25
2022 Real property 25 10 10 5 0 33 18 70 10 20
2022 Information technology 10 10 14 5 5 46 11 47 22 165
2022 Internal audit 28 8 4 4 2 31 22 77 13 45
2022 Data sciences 12 13 5 7 9 36 17 53 35 40
2022 Policy 10 10 8 4 4 52 12 55 22 330
2022 Project management 9 11 14 6 6 47 7 44 25 75
2022 Other services to the public 0 18 0 11 9 44 17 47 53 15
2022 None of the above 12 10 11 8 2 46 12 51 23 105
2020 Client contact centre 27 16 28 0 0 23 6 60 0 30
2020 Federal regulators 21 20 20 0 0 35 4 66 0 25
2020 Communications or public affairs 17 15 8 7 2 43 9 67 18 105
2020 Access to information and privacy 9 27 11 3 5 39 6 65 15 30
2020 Security 28 14 9 9 0 24 14 70 15 20
2020 Legal services 48 0 6 0 8 39 0 78 13 15
2020 Administration and operations 26 14 20 3 3 28 6 60 9 195
2020 Human resources 20 15 14 6 5 35 4 58 19 270
2020 Financial management 25 15 13 3 3 29 12 67 10 195
2020 Procurement 20 16 17 0 4 43 0 63 8 25
2020 Real property 39 21 9 5 0 26 0 80 7 20
2020 Information management 12 7 15 3 4 52 7 47 17 25
2020 Information technology 22 15 15 3 5 30 11 61 14 170
2020 Internal audit 22 4 12 2 0 40 19 65 6 45
2020 Evaluation 10 14 4 5 5 55 9 64 25 20
2020 Data sciences 22 8 23 3 0 39 6 54 5 35
2020 Policy 11 13 14 3 4 48 6 52 16 380
2020 Project management 14 24 12 5 2 33 10 67 12 60
2020 Other services to the public 25 16 11 26 0 23 0 53 34 15
2020 None of the above 11 12 13 5 3 47 10 52 17 115
2019 Client contact centre 18 9 30 18 4 16 4 33 28 25
2019 Federal regulators 8 15 8 8 4 36 20 54 27 25
2019 Communications or public affairs 20 16 10 7 0 31 15 68 13 100
2019 Access to information and privacy 12 12 25 4 8 32 7 40 20 25
2019 Security 31 16 16 3 3 23 9 68 9 30
2019 Legal services 22 11 11 0 0 47 10 75 0 20
2019 Administration and operations 24 15 20 5 4 22 8 57 14 190
2019 Human resources 21 13 19 5 6 28 8 54 17 280
2019 Financial management 13 15 26 3 3 32 8 47 9 165
2019 Procurement 31 8 11 12 4 34 0 59 24 25
2019 Real property 29 16 16 0 0 26 13 74 0 25
2019 Information management 28 4 25 8 4 24 8 47 17 25
2019 Information technology 21 11 16 8 8 27 9 49 25 170
2019 Internal audit 12 12 10 6 4 39 16 54 23 50
2019 Evaluation 17 11 6 6 6 49 6 63 25 20
2019 Data sciences 17 11 16 5 10 33 8 48 26 40
2019 Policy 14 11 15 5 4 41 9 52 17 350
2019 Project management 17 12 16 11 14 24 5 41 36 55
2019 Other services to the public 28 14 5 5 0 35 14 82 9 20
2019 None of the above 21 19 15 10 5 21 10 57 22 105

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 35 11 0 8 7 4 78 9 25
2024 Federal regulators 19 31 18 0 0 32 0 74 0 30
2024 Communications or public affairs 14 30 24 3 4 24 1 59 9 70
2024 Security 39 42 4 6 0 10 0 89 6 20
2024 Administration and operations 30 27 12 8 7 16 1 69 17 170
2024 Human resources 24 25 15 9 6 18 2 62 19 265
2024 Financial management 24 32 13 9 2 18 2 70 14 165
2024 Procurement 20 42 0 4 4 18 12 89 11 25
2024 Information management 39 33 12 4 3 8 0 79 8 30
2024 Information technology 20 32 10 9 5 17 6 67 19 120
2024 Internal audit 20 27 20 3 9 21 0 60 15 30
2024 Evaluation 32 24 16 14 10 5 0 58 25 20
2024 Data sciences 38 28 3 15 5 5 7 74 22 35
2024 Policy 23 29 13 9 3 20 3 67 16 330
2024 Project management 37 19 12 14 4 14 0 65 22 35
2024 None of the above 18 29 17 10 7 18 0 58 21 80
2022 Federal regulators 29 28 3 0 0 40 0 94 0 25
2022 Communications or public affairs 23 27 22 5 0 22 1 65 7 90
2022 Access to information and privacy 25 38 12 2 2 21 0 79 6 35
2022 Legal services 39 39 11 0 0 11 0 88 0 15
2022 Administration and operations 42 30 9 3 1 14 1 85 4 175
2022 Human resources 32 26 13 6 4 18 1 72 12 305
2022 Financial management 34 29 16 5 0 12 2 74 7 160
2022 Procurement 39 28 8 0 8 16 0 80 9 25
2022 Real property 64 15 14 0 0 0 8 85 0 20
2022 Information management 37 28 15 0 0 19 0 81 0 30
2022 Information technology 27 34 13 7 4 13 2 71 13 165
2022 Internal audit 51 28 6 4 2 8 0 87 7 45
2022 Data sciences 35 33 8 10 5 8 3 76 16 40
2022 Policy 22 34 12 6 5 20 2 72 13 330
2022 Project management 17 27 15 8 4 26 3 62 17 75
2022 Other services to the public 29 28 15 0 9 13 5 70 12 15
2022 None of the above 31 39 9 5 2 13 1 81 8 105
2020 Client contact centre 43 35 9 3 0 7 3 87 3 30
2020 Federal regulators 47 24 20 0 0 8 0 78 0 25
2020 Communications or public affairs 40 25 17 8 1 9 0 71 10 105
2020 Access to information and privacy 36 26 11 6 8 13 0 72 16 30
2020 Security 37 34 10 14 0 0 5 75 15 20
2020 Legal services 61 17 14 8 0 0 0 78 8 15
2020 Administration and operations 43 30 14 4 3 6 1 77 8 195
2020 Human resources 41 26 17 5 4 8 0 72 10 270
2020 Financial management 43 24 15 4 3 10 2 76 7 190
2020 Procurement 43 32 12 0 4 8 0 82 5 25
2020 Real property 55 36 4 0 0 5 0 96 0 20
2020 Information management 34 25 18 3 0 16 4 73 4 25
2020 Information technology 40 28 13 5 3 10 2 76 9 175
2020 Internal audit 58 26 10 0 0 7 0 90 0 45
2020 Evaluation 46 18 14 5 5 14 0 74 10 20
2020 Data sciences 19 26 17 9 0 28 0 63 13 35
2020 Policy 26 31 18 6 3 16 1 68 11 380
2020 Project management 35 32 12 5 2 15 0 78 8 60
2020 Other services to the public 53 16 6 13 0 11 0 78 15 15
2020 None of the above 32 24 19 2 3 19 1 69 7 115
2019 Client contact centre 30 40 13 9 4 4 0 73 14 25
2019 Federal regulators 24 24 28 4 0 12 8 60 5 25
2019 Communications or public affairs 48 25 13 4 0 9 0 81 4 100
2019 Access to information and privacy 22 38 18 11 0 11 0 67 13 25
2019 Security 37 25 19 0 6 7 6 71 7 30
2019 Legal services 48 26 11 0 0 11 5 87 0 20
2019 Administration and operations 45 28 14 4 2 7 1 79 6 185
2019 Human resources 39 29 13 5 5 9 0 75 11 280
2019 Financial management 29 32 23 3 1 10 2 69 4 165
2019 Procurement 50 15 11 4 8 11 0 74 13 25
2019 Real property 63 8 12 4 0 12 0 82 5 25
2019 Information management 56 36 8 0 0 0 0 92 0 25
2019 Information technology 40 24 15 6 4 9 1 71 12 170
2019 Internal audit 37 29 14 6 0 12 2 76 7 50
2019 Evaluation 45 27 11 0 0 17 0 87 0 20
2019 Data sciences 23 34 10 8 8 15 3 69 19 40
2019 Policy 35 29 15 4 3 13 0 74 9 350
2019 Project management 30 29 15 6 11 9 0 66 18 55
2019 Other services to the public 58 24 5 5 0 5 5 90 5 20
2019 None of the above 39 23 17 9 2 6 3 69 12 105

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 13 87 170
2024 Human resources 8 92 265
2024 Financial management 10 90 160
2024 Procurement 27 73 25
2024 Information technology 10 90 120
2024 Evaluation 25 75 20
2024 Policy 8 92 330
2024 Other services to the public 0 100 10
2024 None of the above 9 91 80
2022 Federal regulators 0 100 25
2022 Communications or public affairs 6 94 90
2022 Security 0 100 20
2022 Administration and operations 3 97 175
2022 Human resources 8 92 305
2022 Financial management 6 94 160
2022 Information technology 11 89 165
2022 Policy 10 90 330
2022 Project management 16 84 75
2022 None of the above 9 91 105
2020 Federal regulators 0 100 25
2020 Communications or public affairs 5 95 105
2020 Access to information and privacy 0 100 30
2020 Administration and operations 6 94 195
2020 Human resources 8 92 270
2020 Financial management 4 96 195
2020 Real property 0 100 20
2020 Information technology 7 93 170
2020 Policy 8 92 385
2020 None of the above 12 88 115
2019 Access to information and privacy 0 100 25
2019 Security 0 100 30
2019 Administration and operations 7 93 190
2019 Human resources 9 91 280
2019 Financial management 7 93 160
2019 Information technology 6 94 170
2019 Internal audit 10 90 50
2019 Policy 11 89 350
2019 Project management 11 89 55
2019 None of the above 11 89 105

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 30 70 20
2024 Information technology 0 100 10
2024 Policy 16 84 30
2022 Human resources 26 74 25
2022 Information technology 15 85 20
2022 Policy 21 79 35
2022 Project management 49 51 10
2022 None of the above 30 70 10
2020 Administration and operations 46 54 10
2020 Human resources 28 72 20
2020 Information technology 49 51 15
2020 Policy 29 71 30
2020 None of the above 49 51 15
2019 Human resources 29 71 25
2019 Policy 35 65 35

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 75 25 20
2024 Human resources 81 19 25
2024 Financial management 79 21 15
2024 Information technology 73 27 10
2024 Policy 82 18 30
2022 Human resources 89 11 25
2022 Information technology 77 23 20
2022 Policy 79 21 35
2022 Project management 93 7 10
2022 None of the above 69 31 10
2020 Human resources 73 27 20
2020 None of the above 49 51 15
2019 Human resources 79 21 25
2019 Policy 83 17 35

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2024 Policy 0 100 30
2022 Human resources 0 100 25
2022 Information technology 0 100 20
2022 Policy 6 94 35
2022 Project management 7 93 10
2022 None of the above 0 100 10
2020 Administration and operations 0 100 10
2020 Human resources 0 100 20
2019 Administration and operations 0 100 15
2019 Human resources 0 100 25
2019 Financial management 0 100 10
2019 Information technology 0 100 10
2019 None of the above 0 100 10

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2024 Human resources 0 100 25
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2024 Policy 0 100 30
2022 Human resources 0 100 25
2022 Information technology 0 100 20
2022 Policy 0 100 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2020 Administration and operations 0 100 10
2020 Human resources 0 100 20
2020 Information technology 0 100 15
2020 Policy 0 100 30
2020 None of the above 0 100 15
2019 Administration and operations 0 100 15
2019 Human resources 0 100 25
2019 Financial management 0 100 10
2019 Information technology 0 100 10
2019 Policy 0 100 35
2019 None of the above 0 100 10

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2022 Human resources 10 90 25
2022 Information technology 13 87 20
2022 Policy 15 85 35
2022 Project management 8 92 10
2022 None of the above 10 90 10
2020 Administration and operations 0 100 10
2019 Financial management 0 100 10
2019 Information technology 0 100 10
2019 None of the above 0 100 10

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2024 Financial management 0 100 15
2022 Human resources 3 97 25
2022 Information technology 0 100 20
2022 Policy 0 100 35
2022 Project management 9 91 10
2022 None of the above 0 100 10
2020 Administration and operations 0 100 10
2020 Human resources 0 100 20
2020 Information technology 0 100 15
2020 Policy 0 100 30
2019 Human resources 0 100 25
2019 Financial management 0 100 10
2019 Information technology 0 100 10
2019 Policy 0 100 35
2019 None of the above 0 100 10

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Human resources 3 97 25
2022 Information technology 0 100 20
2022 Policy 9 91 35
2022 Project management 24 76 10
2022 None of the above 21 79 10
2020 Policy 0 100 30
2019 Information technology 0 100 10
2019 None of the above 0 100 10

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 32 68 20
2024 Human resources 48 52 20
2024 Financial management 44 56 15
2024 Information technology 57 43 10
2024 Policy 32 68 30
2022 Human resources 19 81 25
2022 Information technology 30 70 20
2022 Policy 41 59 35
2022 Project management 42 58 10
2022 None of the above 20 80 10
2020 Human resources 28 72 20
2020 Policy 36 64 30
2019 Information technology 46 54 10
2019 Policy 38 62 35

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 36 64 20
2024 Policy 32 68 30
2022 Human resources 4 96 25
2022 Information technology 5 95 20
2022 Policy 30 70 35
2022 Project management 34 66 10
2022 None of the above 0 100 10
2020 Policy 37 63 30
2019 Administration and operations 0 100 15
2019 Policy 24 76 35
2019 None of the above 0 100 10

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2022 Human resources 14 86 25
2022 Information technology 11 89 20
2022 Policy 32 68 35
2022 Project management 26 74 10
2022 None of the above 0 100 10
2020 Policy 20 80 30
2019 Human resources 20 80 25
2019 Information technology 46 54 10
2019 Policy 27 73 35

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 10
2022 Human resources 3 97 25
2022 Information technology 0 100 20
2022 Policy 12 88 35
2022 Project management 0 100 10
2022 None of the above 10 90 10
2020 Administration and operations 0 100 10
2020 Information technology 0 100 15
2020 None of the above 0 100 15
2019 None of the above 0 100 10

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 35 65 20
2024 Human resources 28 72 20
2024 Policy 29 71 30
2022 Human resources 11 89 25
2022 Information technology 26 74 20
2022 Policy 27 73 35
2022 Project management 18 82 10
2022 None of the above 20 80 10
2020 Human resources 23 77 20
2020 Policy 43 57 30
2019 Administration and operations 38 62 15
2019 Human resources 38 62 25
2019 Information technology 55 45 10
2019 Policy 44 56 35

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 23 77 20
2024 Financial management 46 54 15
2024 Information technology 44 56 10
2024 Policy 30 70 30
2022 Human resources 12 88 25
2022 Information technology 58 42 20
2022 Policy 40 60 35
2022 Project management 16 84 10
2022 None of the above 20 80 10
2020 Human resources 27 73 20
2020 Information technology 48 52 15
2020 Policy 26 74 30
2020 None of the above 35 65 15
2019 Human resources 38 62 25
2019 Policy 28 72 35
2019 None of the above 59 41 10

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2022 Human resources 0 100 25
2022 Information technology 10 90 20
2022 Policy 10 90 35
2022 Project management 8 92 10
2022 None of the above 10 90 10
2020 Administration and operations 0 100 10
2020 None of the above 0 100 15
2019 Human resources 0 100 25
2019 Financial management 0 100 10
2019 Information technology 0 100 10

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2022 Human resources 7 93 25
2022 Information technology 15 85 20
2022 Policy 6 94 35
2022 Project management 8 92 10
2022 None of the above 0 100 10
2020 Administration and operations 0 100 10
2020 Human resources 0 100 20
2020 Information technology 0 100 15
2020 None of the above 0 100 15
2019 Human resources 0 100 25
2019 Financial management 0 100 10
2019 Information technology 0 100 10

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2024 Information technology 0 100 10
2022 Human resources 0 100 25
2022 Information technology 0 100 20
2022 Policy 3 97 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2019 Financial management 0 100 10

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 22 78 20
2024 Financial management 33 67 15
2024 Information technology 0 100 10
2022 Human resources 24 76 25
2022 Information technology 0 100 20
2022 Policy 18 82 35
2022 Project management 17 83 10
2022 None of the above 10 90 10
2020 Human resources 27 73 20
2020 Policy 16 84 30
2019 Policy 20 80 35

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2024 Policy 0 100 30
2022 Human resources 0 100 25
2022 Information technology 0 100 20
2022 Policy 0 100 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2020 Administration and operations 0 100 10
2020 Information technology 0 100 15
2020 Policy 0 100 30
2020 None of the above 0 100 15
2019 Administration and operations 0 100 15
2019 Human resources 0 100 25
2019 Financial management 0 100 10
2019 Information technology 0 100 10
2019 Policy 0 100 35
2019 None of the above 0 100 10

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 52 48 20
2024 Human resources 36 64 20
2024 Financial management 44 56 15
2024 Policy 36 64 30
2022 Human resources 51 49 25
2022 Information technology 27 73 20
2022 Policy 31 69 35
2022 Project management 36 64 10
2022 None of the above 19 81 10
2020 Human resources 28 72 20
2020 Policy 22 78 30
2019 Administration and operations 38 62 15
2019 Policy 22 78 35

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2024 Policy 0 100 30
2022 Human resources 0 100 25
2022 Information technology 0 100 20
2022 Policy 0 100 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2020 Administration and operations 0 100 10
2020 Human resources 0 100 20
2020 Information technology 0 100 15
2020 Policy 0 100 30
2020 None of the above 0 100 15
2019 Administration and operations 0 100 15
2019 Human resources 0 100 25
2019 Financial management 0 100 10
2019 Policy 0 100 35
2019 None of the above 0 100 10

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 24 76 20
2024 Human resources 28 72 25
2024 Policy 17 83 30
2022 Human resources 47 53 25
2022 Information technology 65 35 20
2022 Policy 35 65 35
2022 Project management 61 39 10
2022 None of the above 19 81 10
2020 Human resources 54 46 20
2020 Information technology 41 59 15
2020 Policy 26 74 30
2019 Human resources 26 74 25
2019 Financial management 46 54 10
2019 Policy 25 75 35
2019 None of the above 51 49 10

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 10
2022 Human resources 20 80 25
2022 Information technology 15 85 20
2022 Policy 18 82 35
2022 Project management 35 65 10
2022 None of the above 19 81 10

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2024 Policy 0 100 30
2022 Human resources 21 79 25
2022 Information technology 26 74 20
2022 Policy 9 91 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2020 Information technology 0 100 15
2020 None of the above 0 100 15
2019 Information technology 0 100 10
2019 Policy 0 100 35
2019 None of the above 0 100 10

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 10
2022 Human resources 11 89 25
2022 Information technology 21 79 20
2022 Policy 12 88 35
2022 Project management 15 85 10
2022 None of the above 0 100 10
2020 Human resources 0 100 20
2020 Information technology 0 100 15
2020 None of the above 0 100 15
2019 Human resources 0 100 25
2019 None of the above 0 100 10

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2022 Human resources 12 88 25
2022 Information technology 10 90 20
2022 Policy 12 88 35
2022 Project management 19 81 10
2022 None of the above 0 100 10
2020 Information technology 0 100 15
2020 Policy 0 100 30
2020 None of the above 0 100 15
2019 Financial management 0 100 10
2019 Information technology 0 100 10

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2024 Policy 0 100 30
2022 Human resources 4 96 25
2022 Information technology 5 95 20
2022 Policy 0 100 35
2022 Project management 14 86 10
2022 None of the above 0 100 10
2020 Administration and operations 0 100 10
2020 Information technology 0 100 15
2020 None of the above 0 100 15
2019 Administration and operations 0 100 15
2019 Human resources 0 100 25
2019 Policy 0 100 35
2019 None of the above 0 100 10

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 15
2022 Human resources 3 97 25
2022 Information technology 13 87 20
2022 Policy 3 97 35
2022 Project management 8 92 10
2022 None of the above 9 91 10
2019 Financial management 0 100 10

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 28 72 15
2024 Policy 17 83 30
2022 Human resources 24 76 25
2022 Information technology 15 85 20
2022 Policy 3 97 35
2022 Project management 34 66 10
2022 None of the above 19 81 10
2020 Information technology 0 100 15
2020 None of the above 0 100 15
2019 Administration and operations 0 100 15
2019 Financial management 0 100 10
2019 Information technology 0 100 10
2019 Policy 17 83 35
2019 None of the above 0 100 10

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 44 56 20
2024 Human resources 47 53 25
2024 Financial management 49 51 15
2024 Information technology 58 42 10
2024 Policy 58 42 30
2022 Human resources 37 63 25
2022 Information technology 15 85 20
2022 Policy 58 42 35
2022 Project management 25 75 10
2022 None of the above 51 49 10
2020 Administration and operations 45 55 10
2020 Human resources 32 68 20
2020 Information technology 51 49 15
2020 Policy 64 36 30
2019 Administration and operations 54 46 15
2019 Human resources 56 44 25
2019 Financial management 46 54 10
2019 Information technology 55 45 10
2019 Policy 56 44 35
2019 None of the above 41 59 10

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2022 Human resources 0 100 25
2022 Information technology 5 95 20
2022 Policy 3 97 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2020 Administration and operations 0 100 10
2020 None of the above 0 100 15
2019 None of the above 0 100 10

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Human resources 12 88 25
2022 Information technology 19 81 20
2022 Policy 19 81 35
2022 Project management 19 81 10
2022 None of the above 10 90 10
2020 Administration and operations 0 100 10
2020 None of the above 41 59 15
2019 Human resources 23 77 20
2019 Policy 22 78 30

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Policy 0 100 30
2022 Human resources 0 100 25
2022 Information technology 0 100 20
2022 Policy 3 97 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2020 Information technology 0 100 15
2020 None of the above 0 100 15
2019 Policy 0 100 30

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 20
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2024 Policy 0 100 30
2022 Human resources 5 95 25
2022 Information technology 6 94 20
2022 Policy 0 100 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2020 Administration and operations 0 100 10
2020 Information technology 0 100 15
2019 Human resources 0 100 20
2019 Policy 0 100 30

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2022 Human resources 7 93 25
2022 Information technology 21 79 20
2022 Policy 3 97 35
2022 Project management 13 87 10
2022 None of the above 0 100 10
2020 Administration and operations 0 100 10
2020 None of the above 0 100 15
2019 Administration and operations 0 100 15
2019 Policy 0 100 30

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Human resources 4 96 25
2022 Information technology 11 89 20
2022 Policy 0 100 35
2022 Project management 10 90 10
2022 None of the above 0 100 10
2020 Information technology 0 100 15
2019 None of the above 0 100 10

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 10
2024 Policy 0 100 30
2022 Human resources 21 79 25
2022 Information technology 17 83 20
2022 Policy 11 89 35
2022 Project management 9 91 10
2022 None of the above 19 81 10
2019 Policy 15 85 30

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 24 76 20
2022 Human resources 16 84 25
2022 Information technology 12 88 20
2022 Policy 16 84 35
2022 Project management 21 79 10
2022 None of the above 20 80 10

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Human resources 16 84 25
2022 Information technology 11 89 20
2022 Policy 6 94 35
2022 Project management 24 76 10
2022 None of the above 10 90 10
2020 Information technology 0 100 15

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 28 72 20
2024 Human resources 23 77 20
2024 Policy 35 65 30
2022 Human resources 23 77 25
2022 Information technology 31 69 20
2022 Policy 30 70 35
2022 Project management 60 40 10
2022 None of the above 30 70 10
2020 Administration and operations 45 55 10
2019 Human resources 29 71 20
2019 Policy 20 80 30

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 32 68 20
2024 Financial management 0 100 15
2022 Human resources 15 85 25
2022 Information technology 5 95 20
2022 Policy 18 82 35
2022 Project management 10 90 10
2022 None of the above 0 100 10
2020 None of the above 0 100 15
2019 Administration and operations 0 100 15

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 37 63 20
2024 Human resources 44 56 20
2024 Financial management 51 49 15
2024 Information technology 51 49 10
2024 Policy 51 49 30
2022 Human resources 40 60 25
2022 Information technology 37 63 20
2022 Policy 57 43 35
2022 Project management 53 47 10
2022 None of the above 70 30 10
2019 Administration and operations 38 62 15
2019 Human resources 52 48 20
2019 Policy 39 61 30
2019 None of the above 50 50 10

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2022 Human resources 7 93 25
2022 Information technology 0 100 20
2022 Policy 3 97 35
2022 Project management 0 100 10
2022 None of the above 0 100 10
2020 Information technology 0 100 15
2020 None of the above 0 100 15
2019 Administration and operations 0 100 15
2019 Human resources 0 100 20
2019 None of the above 0 100 10

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 54 46 20
2024 Human resources 47 53 20
2024 Financial management 61 39 15
2024 Information technology 83 17 10
2024 Policy 76 24 30
2022 Human resources 68 32 25
2022 Information technology 48 52 20
2022 Policy 69 31 35
2022 Project management 74 26 10
2022 None of the above 80 20 10
2020 Information technology 61 39 15
2020 None of the above 65 35 15
2019 Administration and operations 46 54 15
2019 Human resources 57 43 20
2019 Policy 59 41 30
2019 None of the above 42 58 10

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2024 Policy 0 100 30

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Human resources 13 87 25
2022 Information technology 5 95 20
2022 Policy 13 87 35
2022 Project management 21 79 10
2022 None of the above 20 80 10
2020 Information technology 0 100 15

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 8 18 0 8 33 13 52 15 25
2024 Communications or public affairs 14 6 10 2 3 47 17 57 16 70
2024 Administration and operations 16 16 11 1 6 38 12 64 13 170
2024 Human resources 13 12 14 4 6 45 5 52 20 265
2024 Financial management 13 11 14 6 3 45 9 52 19 165
2024 Information management 17 28 12 3 3 25 11 71 9 30
2024 Information technology 9 14 9 8 3 44 14 53 27 120
2024 Policy 10 10 14 6 2 50 8 47 19 330
2024 Project management 20 13 11 11 0 36 9 60 20 35
2024 None of the above 10 5 21 10 5 44 5 29 29 80
2022 Communications or public affairs 10 11 12 4 1 54 7 54 15 90
2022 Access to information and privacy 16 6 21 6 2 44 5 42 17 35
2022 Administration and operations 21 10 14 2 1 41 10 65 7 175
2022 Human resources 16 11 14 4 3 47 6 56 15 305
2022 Financial management 19 13 13 3 1 43 8 65 8 160
2022 Procurement 25 7 7 0 4 54 4 74 9 25
2022 Real property 32 9 15 0 0 44 0 73 0 20
2022 Information technology 15 15 14 5 3 41 7 58 15 165
2022 Internal audit 26 8 2 4 2 43 15 81 15 45
2022 Data sciences 18 7 14 5 5 39 12 52 20 35
2022 Policy 12 9 11 5 4 53 7 51 21 325
2022 Project management 10 12 16 9 6 42 5 43 28 75
2022 None of the above 11 9 18 4 1 50 7 47 12 105
2020 Client contact centre 35 13 19 6 0 22 6 66 8 30
2020 Federal regulators 25 19 12 4 4 27 8 68 13 25
2020 Communications or public affairs 13 18 12 4 1 45 9 65 11 105
2020 Access to information and privacy 15 20 12 3 0 44 6 71 6 30
2020 Security 34 13 9 0 0 29 14 83 0 20
2020 Legal services 39 14 6 0 8 33 0 79 12 15
2020 Administration and operations 26 16 17 3 3 29 6 64 9 195
2020 Human resources 20 18 13 3 4 39 3 65 12 270
2020 Financial management 24 13 13 3 1 38 8 69 7 195
2020 Procurement 20 8 21 0 8 40 4 49 15 25
2020 Real property 39 15 9 0 0 36 0 85 0 20
2020 Information management 16 7 18 4 0 52 4 52 8 25
2020 Information technology 24 14 15 1 3 34 9 66 7 175
2020 Internal audit 25 2 14 2 0 42 14 62 5 45
2020 Evaluation 10 14 4 0 13 51 9 58 32 20
2020 Data sciences 22 17 15 3 0 41 3 69 5 35
2020 Policy 12 9 15 5 3 51 6 49 17 385
2020 Project management 17 21 15 4 0 35 8 67 6 60
2020 Other services to the public 30 24 22 8 0 16 0 64 9 15
2020 None of the above 13 12 14 8 2 45 7 51 20 115
2019 Client contact centre 18 4 35 0 4 39 0 36 7 25
2019 Federal regulators 12 8 11 4 8 40 16 47 27 25
2019 Communications or public affairs 23 11 11 2 0 42 11 72 4 100
2019 Access to information and privacy 18 19 19 4 3 33 3 58 11 25
2019 Security 31 9 29 0 0 23 9 58 0 30
2019 Legal services 27 5 21 0 0 37 10 61 0 20
2019 Administration and operations 23 18 17 3 1 27 11 66 7 190
2019 Human resources 24 13 19 3 3 30 7 59 11 280
2019 Financial management 17 13 26 4 0 33 7 50 6 165
2019 Procurement 31 4 19 4 0 34 8 60 7 25
2019 Real property 25 16 4 4 0 37 13 83 8 25
2019 Information management 36 8 25 4 0 24 4 61 5 25
2019 Information technology 20 11 20 6 4 28 12 51 16 170
2019 Internal audit 14 12 4 6 2 47 14 68 21 50
2019 Evaluation 23 6 6 6 6 49 6 63 25 20
2019 Data sciences 17 13 15 3 5 41 5 57 14 40
2019 Policy 16 8 16 4 3 44 10 52 14 350
2019 Project management 21 11 24 0 9 34 2 49 14 55
2019 Other services to the public 27 13 4 4 0 28 23 82 9 20
2019 None of the above 20 15 14 7 4 32 8 59 18 105

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 15 17 0 8 15 0 70 10 25
2024 Federal regulators 20 27 10 4 4 35 0 72 12 30
2024 Communications or public affairs 20 20 23 4 1 26 4 58 9 70
2024 Security 39 37 4 11 0 10 0 83 12 20
2024 Administration and operations 31 28 12 4 5 16 4 74 11 170
2024 Human resources 25 28 15 6 7 18 1 66 16 265
2024 Financial management 26 28 13 8 2 19 3 69 14 165
2024 Procurement 19 44 4 0 9 20 4 83 12 25
2024 Information management 44 29 8 7 6 6 0 78 14 30
2024 Information technology 19 30 11 11 4 17 6 65 20 120
2024 Internal audit 16 32 23 9 3 14 3 58 14 30
2024 Data sciences 35 30 9 8 4 7 7 76 14 35
2024 Policy 23 30 17 7 4 18 2 65 13 330
2024 Project management 30 26 11 8 2 22 0 72 13 35
2024 Other services to the public 39 37 7 9 0 7 0 82 10 10
2024 None of the above 22 19 25 8 3 19 3 54 14 80
2022 Client contact centre 32 29 14 0 0 15 10 82 0 20
2022 Federal regulators 33 24 7 3 4 29 0 80 10 25
2022 Communications or public affairs 23 31 19 5 2 18 2 67 9 90
2022 Access to information and privacy 26 31 18 11 4 9 0 64 16 35
2022 Security 31 24 5 0 0 40 0 91 0 20
2022 Legal services 70 13 11 0 0 6 0 88 0 15
2022 Administration and operations 43 28 9 3 1 14 2 85 5 175
2022 Human resources 31 26 14 4 4 19 1 72 10 305
2022 Financial management 34 28 17 4 1 14 2 73 6 160
2022 Procurement 47 18 8 3 4 20 0 81 9 25
2022 Real property 49 23 15 0 0 13 0 83 0 20
2022 Information management 31 37 18 0 0 13 0 79 0 30
2022 Information technology 31 31 13 5 3 15 2 75 9 165
2022 Internal audit 54 28 6 2 4 6 0 87 7 45
2022 Data sciences 36 26 16 3 7 13 0 71 11 35
2022 Policy 24 32 14 5 4 19 2 71 11 325
2022 Project management 21 23 16 7 5 27 1 61 17 75
2022 Other services to the public 42 26 0 5 9 13 5 82 18 15
2022 None of the above 32 27 11 11 0 16 2 72 14 105
2020 Client contact centre 47 25 13 6 0 7 3 79 7 30
2020 Federal regulators 41 16 35 0 0 8 0 62 0 25
2020 Communications or public affairs 39 29 14 6 2 10 0 75 9 105
2020 Access to information and privacy 44 23 15 3 3 13 0 77 6 30
2020 Security 42 24 19 5 0 5 5 73 5 20
2020 Legal services 61 17 6 8 0 8 0 85 9 15
2020 Administration and operations 44 30 11 5 2 8 1 81 7 195
2020 Human resources 42 27 14 4 3 10 0 76 8 270
2020 Financial management 43 26 16 2 1 12 1 79 3 195
2020 Procurement 44 29 8 0 4 16 0 85 5 25
2020 Real property 55 45 0 0 0 0 0 100 0 20
2020 Information management 42 21 15 7 0 16 0 74 8 25
2020 Information technology 41 25 13 2 2 14 3 79 6 175
2020 Internal audit 53 31 9 2 0 5 0 88 2 45
2020 Evaluation 45 23 9 5 5 14 0 79 10 20
2020 Data sciences 30 30 15 3 0 23 0 78 4 35
2020 Policy 26 31 16 5 3 19 1 70 10 385
2020 Project management 36 29 14 4 0 16 2 79 4 60
2020 Other services to the public 47 29 18 0 0 6 0 81 0 15
2020 None of the above 30 29 15 7 2 16 1 71 12 115
2019 Client contact centre 40 17 26 0 4 12 0 65 5 25
2019 Federal regulators 28 28 16 0 8 20 0 70 10 25
2019 Communications or public affairs 50 21 10 1 0 16 1 86 1 100
2019 Access to information and privacy 29 49 7 4 0 11 0 88 4 25
2019 Security 37 34 13 0 0 10 6 85 0 30
2019 Legal services 58 16 16 5 0 0 5 77 6 20
2019 Administration and operations 42 31 12 2 1 9 2 83 4 190
2019 Human resources 39 26 18 3 2 11 0 73 6 280
2019 Financial management 31 31 24 3 0 9 3 70 3 165
2019 Procurement 54 16 15 0 4 11 0 78 4 25
2019 Real property 55 28 0 4 0 12 0 95 5 25
2019 Information management 60 25 16 0 0 0 0 84 0 25
2019 Information technology 40 27 15 3 3 10 1 76 8 170
2019 Internal audit 34 29 10 4 2 18 2 79 8 50
2019 Evaluation 51 22 17 0 0 11 0 81 0 20
2019 Data sciences 25 42 8 5 5 15 0 79 12 40
2019 Policy 36 30 12 3 3 14 1 78 7 350
2019 Project management 37 29 9 0 9 17 0 78 10 55
2019 Other services to the public 55 22 4 4 0 9 4 90 5 20
2019 None of the above 40 22 15 6 4 9 4 72 11 105

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 27 73 25
2024 Intelligence analysts 18 82 10
2024 Federal regulators 10 90 30
2024 Compliance, inspection and enforcement 23 77 15
2024 Communications or public affairs 21 79 70
2024 Access to information and privacy 32 68 25
2024 Security 15 85 20
2024 Administration and operations 22 78 170
2024 Human resources 28 72 265
2024 Financial management 17 83 165
2024 Procurement 13 87 25
2024 Information management 25 75 30
2024 Information technology 23 77 120
2024 Internal audit 21 79 30
2024 Evaluation 31 69 20
2024 Data sciences 15 85 35
2024 Policy 22 78 330
2024 Project management 32 68 35
2024 Other services to the public 13 87 10
2024 None of the above 20 80 80
2022 Client contact centre 10 90 20
2022 Federal regulators 11 89 25
2022 Communications or public affairs 13 87 90
2022 Access to information and privacy 13 87 35
2022 Security 5 95 20
2022 Legal services 0 100 15
2022 Administration and operations 14 86 175
2022 Human resources 18 82 305
2022 Financial management 11 89 160
2022 Procurement 6 94 25
2022 Real property 19 81 20
2022 Information management 8 92 30
2022 Information technology 12 88 165
2022 Internal audit 15 85 45
2022 Evaluation 14 86 20
2022 Data sciences 7 93 40
2022 Policy 15 85 330
2022 Project management 17 83 75
2022 Other services to the public 16 84 15
2022 None of the above 14 86 105
2020 Client contact centre 16 84 30
2020 Federal regulators 4 96 25
2020 Communications or public affairs 12 88 105
2020 Access to information and privacy 12 88 30
2020 Security 4 96 20
2020 Legal services 31 69 15
2020 Administration and operations 14 86 195
2020 Human resources 13 87 270
2020 Financial management 13 87 190
2020 Procurement 8 92 25
2020 Real property 15 85 20
2020 Information management 11 89 25
2020 Information technology 8 92 175
2020 Internal audit 7 93 45
2020 Evaluation 9 91 20
2020 Data sciences 6 94 35
2020 Policy 11 89 385
2020 Project management 15 85 60
2020 Other services to the public 8 92 15
2020 None of the above 11 89 115
2019 Client contact centre 13 87 25
2019 Federal regulators 8 92 25
2019 Communications or public affairs 10 90 100
2019 Access to information and privacy 7 93 25
2019 Security 9 91 30
2019 Legal services 21 79 20
2019 Administration and operations 14 86 190
2019 Human resources 17 83 280
2019 Financial management 9 91 165
2019 Procurement 23 77 25
2019 Real property 17 83 25
2019 Information management 12 88 25
2019 Information technology 8 92 170
2019 Internal audit 6 94 50
2019 Evaluation 6 94 20
2019 Data sciences 16 84 40
2019 Policy 12 88 350
2019 Project management 13 87 55
2019 Other services to the public 14 86 20
2019 None of the above 7 93 105

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 52 48 15
2024 Administration and operations 64 36 40
2024 Human resources 64 36 75
2024 Financial management 68 32 30
2024 Information technology 59 41 30
2024 Policy 73 27 75
2024 Project management 40 60 10
2024 None of the above 41 59 15
2022 Communications or public affairs 73 27 10
2022 Administration and operations 46 54 25
2022 Human resources 77 23 55
2022 Financial management 72 28 20
2022 Information technology 53 47 20
2022 Policy 77 23 50
2022 Project management 85 15 15
2022 None of the above 55 45 15
2020 Communications or public affairs 58 42 10
2020 Administration and operations 48 52 25
2020 Human resources 60 40 35
2020 Financial management 58 42 25
2020 Information technology 16 84 15
2020 Policy 61 39 40
2020 None of the above 64 36 10

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 87 13 15
2024 Administration and operations 76 24 40
2024 Human resources 86 14 75
2024 Financial management 79 21 30
2024 Information technology 62 38 30
2024 Policy 81 19 75
2024 Project management 91 9 10
2024 None of the above 76 24 15
2022 Communications or public affairs 76 24 10
2022 Administration and operations 69 31 25
2022 Human resources 82 18 55
2022 Financial management 66 34 20
2022 Information technology 85 15 20
2022 Policy 75 25 50
2022 Project management 85 15 15
2022 None of the above 68 32 15
2020 Communications or public affairs 68 32 10
2020 Administration and operations 74 26 25
2020 Human resources 67 33 35
2020 Financial management 85 15 25
2020 Information technology 48 52 15
2020 Policy 90 10 40
2020 None of the above 71 29 10
2019 Administration and operations 59 41 25
2019 Human resources 84 16 50
2019 Financial management 54 46 15
2019 Information technology 100 0 15
2019 Policy 83 17 40

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 60 23 8 9 0 0 0 83 9 15
2024 Administration and operations 42 30 6 0 19 0 3 74 20 30
2024 Human resources 50 25 8 11 4 2 0 76 16 65
2024 Financial management 38 33 9 10 9 0 0 71 19 20
2024 Information technology 34 36 6 12 5 6 0 76 18 20
2024 Policy 49 33 8 7 2 2 0 83 9 60
2024 Project management 46 26 0 9 11 8 0 78 22 10
2024 None of the above 23 29 24 8 16 0 0 52 24 15
2022 Administration and operations 60 28 6 6 0 0 0 88 6 15
2022 Human resources 44 24 9 12 11 0 0 68 23 45
2022 Financial management 58 27 0 0 15 0 0 85 15 15
2022 Information technology 55 22 6 5 5 6 0 82 11 15
2022 Policy 31 51 3 13 3 0 0 82 15 40
2022 Project management 17 18 29 19 8 0 9 38 30 10
2022 None of the above 31 41 0 19 10 0 0 71 29 10
2020 Administration and operations 61 29 5 5 0 0 0 90 5 20
2020 Human resources 49 31 0 20 0 0 0 80 20 25
2020 Financial management 46 35 5 9 5 0 0 81 14 20
2020 Policy 55 29 3 13 0 0 0 84 13 35
2019 Administration and operations 54 46 0 0 0 0 0 100 0 15
2019 Human resources 56 27 5 10 3 0 0 83 12 40
2019 Information technology 50 14 22 14 0 0 0 64 14 15
2019 Policy 52 27 6 9 3 0 3 81 12 35

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 35 0 3 12 0 0 85 15 25
2024 Intelligence analysts 43 21 10 0 17 10 0 70 19 10
2024 Federal regulators 46 27 16 7 0 4 0 76 7 30
2024 Compliance, inspection and enforcement 61 15 0 6 18 0 0 75 25 15
2024 Communications or public affairs 52 27 10 8 0 0 3 81 8 70
2024 Access to information and privacy 37 29 20 8 4 0 4 68 12 25
2024 Security 62 17 5 5 6 5 0 83 11 20
2024 Administration and operations 50 24 6 5 8 5 4 80 13 170
2024 Human resources 52 30 9 4 3 1 1 84 8 265
2024 Financial management 43 26 9 9 5 4 4 75 15 165
2024 Procurement 29 24 25 5 4 4 9 60 10 25
2024 Information management 59 31 3 4 0 0 2 93 4 30
2024 Information technology 43 34 7 7 3 3 4 82 11 120
2024 Internal audit 41 40 0 6 13 0 0 81 19 30
2024 Evaluation 34 37 5 15 9 0 0 71 24 20
2024 Data sciences 52 33 6 2 0 5 2 91 3 35
2024 Policy 53 28 8 5 4 1 2 82 10 330
2024 Project management 62 22 3 5 5 3 0 86 10 35
2024 Other services to the public 66 27 0 0 0 0 7 100 0 10
2024 None of the above 37 37 10 3 8 1 4 78 12 80
2022 Client contact centre 46 24 0 11 0 6 13 87 13 20
2022 Federal regulators 61 14 3 0 4 7 10 91 5 25
2022 Communications or public affairs 55 27 5 5 0 3 5 89 6 90
2022 Access to information and privacy 51 32 2 5 8 0 2 84 13 35
2022 Security 75 18 7 0 0 0 0 93 0 20
2022 Legal services 50 31 19 0 0 0 0 81 0 15
2022 Administration and operations 56 29 6 3 2 1 3 88 5 175
2022 Human resources 58 27 4 4 3 1 2 87 8 305
2022 Financial management 47 29 7 8 1 3 3 82 10 160
2022 Procurement 61 17 4 8 0 0 10 87 9 25
2022 Real property 69 15 5 5 0 0 5 89 6 20
2022 Information management 58 23 9 3 0 7 0 87 3 30
2022 Information technology 57 30 5 2 1 3 2 91 4 165
2022 Internal audit 54 31 4 4 2 0 5 89 6 45
2022 Evaluation 50 31 0 12 0 7 0 88 12 20
2022 Data sciences 43 28 14 5 5 2 2 75 10 40
2022 Policy 53 28 5 6 3 4 2 86 9 330
2022 Project management 56 23 3 7 4 3 4 85 12 75
2022 Other services to the public 45 27 5 5 5 5 7 82 12 15
2022 None of the above 57 24 5 9 3 1 2 84 12 105
2020 Client contact centre 65 29 0 3 0 0 4 97 3 30
2020 Federal regulators 47 28 0 8 8 0 8 82 18 25
2020 Communications or public affairs 58 33 5 4 1 0 0 90 5 105
2020 Access to information and privacy 59 15 12 3 0 3 10 84 3 30
2020 Security 48 19 5 5 9 0 14 78 16 20
2020 Legal services 51 33 0 8 8 0 0 84 16 15
2020 Administration and operations 60 26 5 5 1 1 1 88 7 195
2020 Human resources 63 21 5 4 4 1 2 86 8 270
2020 Financial management 50 30 9 3 2 3 3 85 5 195
2020 Procurement 64 20 4 3 4 0 4 88 8 25
2020 Real property 79 16 0 0 0 0 5 100 0 20
2020 Information management 68 24 4 0 0 0 4 96 0 25
2020 Information technology 54 31 8 2 1 1 4 89 3 175
2020 Internal audit 65 24 2 2 4 0 2 91 7 45
2020 Evaluation 61 15 10 5 0 5 5 83 6 20
2020 Data sciences 46 32 8 0 0 6 8 90 0 35
2020 Policy 52 28 7 4 2 2 4 85 7 385
2020 Project management 55 30 5 5 3 0 2 86 8 60
2020 Other services to the public 71 16 0 8 5 0 0 87 13 15
2020 None of the above 44 30 5 9 3 3 6 82 13 115
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 64 23 0 4 4 5 0 91 9 25
2024 Intelligence analysts 50 13 20 17 0 0 0 64 17 10
2024 Federal regulators 49 22 7 4 15 4 0 73 20 30
2024 Compliance, inspection and enforcement 65 28 0 0 7 0 0 93 7 15
2024 Communications or public affairs 68 19 1 6 3 3 0 90 9 70
2024 Access to information and privacy 40 38 7 9 7 0 0 78 15 25
2024 Security 71 13 0 0 6 0 11 94 6 20
2024 Administration and operations 59 20 5 6 8 2 1 82 14 170
2024 Human resources 53 27 7 4 6 2 0 82 11 265
2024 Financial management 56 26 3 8 5 2 0 83 13 165
2024 Procurement 42 32 12 0 10 0 4 77 10 25
2024 Information management 65 23 9 0 3 0 0 88 3 30
2024 Information technology 59 22 6 6 6 1 1 82 12 120
2024 Internal audit 50 26 7 15 3 0 0 76 18 30
2024 Evaluation 45 22 14 9 10 0 0 67 19 20
2024 Data sciences 72 22 6 0 0 0 0 94 0 35
2024 Policy 59 25 5 7 4 0 0 84 10 330
2024 Project management 74 5 3 12 4 0 2 80 16 35
2024 Other services to the public 34 37 0 9 0 20 0 88 12 10
2024 None of the above 61 17 8 5 10 0 0 77 15 80
2022 Client contact centre 59 18 9 0 9 0 5 81 10 20
2022 Federal regulators 65 21 7 3 4 0 0 86 7 25
2022 Communications or public affairs 57 32 4 5 1 0 0 89 7 90
2022 Access to information and privacy 67 21 0 5 5 0 2 90 10 35
2022 Security 70 17 7 5 0 0 0 87 5 20
2022 Legal services 75 25 0 0 0 0 0 100 0 15
2022 Administration and operations 67 22 6 4 1 0 1 90 4 175
2022 Human resources 62 23 5 5 4 0 0 86 9 305
2022 Financial management 59 26 5 6 3 1 1 87 9 160
2022 Procurement 63 17 3 4 12 0 0 81 16 25
2022 Real property 79 15 5 0 0 0 0 95 0 20
2022 Information management 59 20 6 6 9 0 0 79 15 30
2022 Information technology 63 24 5 4 2 1 1 88 7 165
2022 Internal audit 56 24 5 6 4 6 0 84 11 45
2022 Evaluation 63 31 0 6 0 0 0 94 6 20
2022 Data sciences 67 12 8 3 7 2 0 81 10 40
2022 Policy 61 26 5 6 3 0 0 87 9 330
2022 Project management 64 15 6 6 8 2 0 80 14 75
2022 Other services to the public 60 30 5 0 5 0 0 90 5 15
2022 None of the above 62 21 7 4 4 2 0 85 8 105
2020 Client contact centre 68 22 7 3 0 0 0 90 3 30
2020 Federal regulators 38 36 8 13 4 0 0 74 18 20
2020 Communications or public affairs 61 28 4 4 3 0 0 89 7 100
2020 Access to information and privacy 74 15 0 6 3 3 0 91 9 30
2020 Security 57 23 5 6 9 0 0 80 15 20
2020 Legal services 75 25 0 0 0 0 0 100 0 15
2020 Administration and operations 64 20 7 4 4 1 0 85 7 190
2020 Human resources 61 22 8 3 6 0 0 83 9 270
2020 Financial management 51 29 11 7 2 0 0 80 9 195
2020 Procurement 71 12 8 9 0 0 0 83 9 25
2020 Real property 65 10 20 5 0 0 0 75 5 20
2020 Information management 78 14 0 7 0 0 0 93 7 25
2020 Information technology 61 26 7 3 2 1 0 88 5 170
2020 Internal audit 76 17 0 5 2 0 0 93 7 45
2020 Evaluation 63 27 0 10 0 0 0 90 10 20
2020 Data sciences 51 29 17 3 0 0 0 80 3 35
2020 Policy 50 33 7 6 4 0 0 84 10 385
2020 Project management 50 33 7 5 5 0 0 83 10 60
2020 Other services to the public 65 17 5 5 8 0 0 82 13 15
2020 None of the above 45 32 7 10 3 2 0 79 14 115

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 4 0 4 0 57 0 35 88 6 25
2024 Intelligence analysts 0 10 8 0 50 0 32 74 14 10
2024 Federal regulators 0 8 8 0 39 12 34 72 14 30
2024 Compliance, inspection and enforcement 0 0 7 8 52 25 8 89 0 15
2024 Communications or public affairs 0 4 13 8 32 0 43 71 7 70
2024 Access to information and privacy 4 7 25 12 31 0 21 55 14 25
2024 Security 10 6 13 0 38 5 28 57 24 20
2024 Administration and operations 7 4 11 4 29 7 38 60 20 170
2024 Human resources 4 8 14 10 32 5 27 62 18 265
2024 Financial management 4 6 15 5 35 7 28 61 15 165
2024 Procurement 0 4 16 7 56 0 17 76 5 25
2024 Information management 12 16 19 3 19 2 28 32 40 30
2024 Information technology 3 5 14 4 39 6 28 65 13 120
2024 Internal audit 3 10 19 6 22 9 32 47 21 30
2024 Evaluation 11 5 9 19 51 5 0 73 17 20
2024 Data sciences 11 6 0 5 53 5 20 78 22 35
2024 Policy 4 8 15 9 35 8 22 62 17 330
2024 Project management 4 3 14 11 27 17 24 66 11 35
2024 Other services to the public 0 4 22 9 29 25 11 59 7 10
2024 None of the above 5 2 9 9 37 10 28 73 12 80
2022 Client contact centre 0 4 6 0 24 11 55 71 12 20
2022 Federal regulators 4 7 17 4 28 7 33 53 18 25
2022 Communications or public affairs 0 5 16 9 36 6 27 68 8 90
2022 Access to information and privacy 2 5 3 8 44 9 28 84 12 35
2022 Security 0 0 5 5 66 5 18 93 0 20
2022 Legal services 9 11 8 6 50 0 16 67 24 15
2022 Administration and operations 4 4 7 7 38 7 33 75 13 175
2022 Human resources 2 4 13 10 42 3 25 72 9 305
2022 Financial management 3 5 9 9 48 3 22 77 11 160
2022 Procurement 0 15 8 8 36 0 33 66 23 25
2022 Real property 0 4 5 9 50 9 22 86 7 20
2022 Information management 3 6 19 4 36 0 32 59 14 30
2022 Information technology 5 5 10 3 46 5 25 71 15 165
2022 Internal audit 2 4 8 14 38 10 23 78 9 40
2022 Evaluation 0 11 8 13 27 0 40 68 18 20
2022 Data sciences 2 10 5 5 52 8 17 77 16 40
2022 Policy 4 7 12 6 35 7 29 64 17 330
2022 Project management 4 4 10 7 44 10 21 73 12 75
2022 Other services to the public 9 5 14 15 7 7 42 44 29 15
2022 None of the above 3 7 10 8 37 6 29 69 15 105

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 37 13 15 8 0 0 64 23 25
2024 Intelligence analysts 36 36 10 0 0 18 0 88 0 10
2024 Federal regulators 7 39 17 17 7 12 0 53 27 30
2024 Compliance, inspection and enforcement 7 45 8 26 7 7 0 55 36 15
2024 Communications or public affairs 18 44 16 9 7 6 0 66 17 70
2024 Access to information and privacy 16 30 31 15 7 0 0 46 22 25
2024 Security 14 47 15 19 5 0 0 61 25 20
2024 Administration and operations 20 46 15 7 8 4 0 68 16 170
2024 Human resources 16 41 17 14 7 6 0 60 22 265
2024 Financial management 16 36 14 14 11 9 0 57 27 165
2024 Procurement 21 43 7 16 12 0 0 64 28 25
2024 Information management 39 40 9 7 6 0 0 78 13 30
2024 Information technology 17 33 27 11 6 4 2 53 19 120
2024 Internal audit 6 45 12 10 18 9 0 56 31 30
2024 Evaluation 36 25 10 24 5 0 0 61 29 20
2024 Data sciences 20 40 18 3 12 8 0 65 15 35
2024 Policy 14 38 20 16 8 4 0 54 25 330
2024 Project management 30 33 9 18 5 5 0 66 25 35
2024 Other services to the public 47 17 15 16 0 5 0 67 17 10
2024 None of the above 17 30 21 11 11 9 2 52 25 80
2022 Client contact centre 16 46 21 0 0 12 5 75 0 20
2022 Federal regulators 39 39 7 3 4 7 0 84 8 25
2022 Communications or public affairs 26 49 9 9 7 1 0 75 15 90
2022 Access to information and privacy 33 29 17 5 8 9 0 67 14 35
2022 Security 31 45 0 5 0 19 0 94 6 20
2022 Legal services 39 37 5 19 0 0 0 76 19 15
2022 Administration and operations 35 44 11 7 2 1 0 80 9 175
2022 Human resources 27 43 14 9 3 3 1 73 13 305
2022 Financial management 28 39 18 9 2 3 1 70 11 160
2022 Procurement 42 25 15 4 11 4 0 69 15 25
2022 Real property 32 35 9 18 0 5 0 71 19 20
2022 Information management 45 20 23 6 3 4 0 67 9 30
2022 Information technology 28 45 8 11 4 3 0 76 16 165
2022 Internal audit 34 40 10 11 4 0 0 75 15 45
2022 Evaluation 32 51 11 6 0 0 0 83 6 20
2022 Data sciences 32 38 15 7 0 8 0 76 8 40
2022 Policy 24 45 13 9 6 3 0 71 15 330
2022 Project management 23 33 16 9 10 7 1 62 21 75
2022 Other services to the public 17 50 12 10 11 0 0 67 21 15
2022 None of the above 34 43 15 4 4 1 0 77 8 105
2020 Client contact centre 47 40 9 3 0 0 0 88 3 30
2020 Federal regulators 29 45 18 4 4 0 0 74 8 25
2020 Communications or public affairs 47 33 12 4 1 3 0 83 5 100
2020 Access to information and privacy 46 48 3 3 0 0 0 94 3 30
2020 Security 47 34 5 14 0 0 0 81 14 20
2020 Legal services 75 6 14 0 0 6 0 86 0 15
2020 Administration and operations 45 40 9 3 3 1 0 86 5 195
2020 Human resources 45 37 9 5 1 2 0 84 6 270
2020 Financial management 45 36 12 5 1 2 0 82 6 190
2020 Procurement 60 23 13 0 0 4 0 87 0 25
2020 Real property 49 46 0 0 0 5 0 100 0 20
2020 Information management 49 41 7 3 0 0 0 90 3 25
2020 Information technology 38 40 12 6 1 2 0 80 8 175
2020 Internal audit 55 42 2 0 0 0 0 98 0 45
2020 Evaluation 45 32 23 0 0 0 0 77 0 20
2020 Data sciences 38 45 6 6 0 6 0 88 6 35
2020 Policy 29 48 12 5 3 3 0 80 8 385
2020 Project management 41 43 9 2 2 3 0 87 4 60
2020 Other services to the public 54 40 5 0 0 0 0 95 0 15
2020 None of the above 31 44 14 7 1 3 1 78 8 115
2019 Client contact centre 18 35 35 4 9 0 0 52 13 25
2019 Federal regulators 40 20 20 8 0 12 0 68 10 25
2019 Communications or public affairs 48 31 13 5 0 1 1 81 5 100
2019 Access to information and privacy 40 34 15 4 0 7 0 80 4 25
2019 Security 38 28 22 6 0 3 3 70 7 30
2019 Legal services 37 41 5 5 5 5 0 83 11 20
2019 Administration and operations 40 34 14 7 2 3 0 77 9 190
2019 Human resources 37 38 13 7 3 3 0 76 10 280
2019 Financial management 31 43 14 7 1 5 1 77 8 165
2019 Procurement 44 24 16 8 8 0 0 68 16 25
2019 Real property 56 40 0 4 0 0 0 96 4 25
2019 Information management 52 28 12 0 4 4 0 83 4 25
2019 Information technology 32 37 16 6 5 5 0 73 11 170
2019 Internal audit 22 47 14 12 2 2 0 71 15 50
2019 Evaluation 39 39 5 11 0 6 0 83 12 20
2019 Data sciences 18 37 16 15 3 10 0 62 20 40
2019 Policy 29 46 12 8 2 3 0 77 10 350
2019 Project management 33 48 9 9 0 2 0 82 9 55
2019 Other services to the public 51 35 14 0 0 0 0 86 0 20
2019 None of the above 33 43 15 3 5 2 0 77 8 105

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 20 24 35 16 4 25
2024 Intelligence analysts 32 42 18 8 0 10
2024 Federal regulators 12 19 40 25 4 30
2024 Compliance, inspection and enforcement 8 36 30 19 7 15
2024 Communications or public affairs 9 30 25 23 14 70
2024 Access to information and privacy 0 16 34 22 29 25
2024 Security 9 31 40 10 10 20
2024 Administration and operations 8 21 40 22 9 170
2024 Human resources 5 26 41 20 8 265
2024 Financial management 10 24 29 26 10 165
2024 Procurement 14 22 36 21 8 25
2024 Information management 20 21 41 12 6 30
2024 Information technology 7 26 35 22 9 120
2024 Internal audit 0 17 16 52 15 30
2024 Evaluation 16 31 22 26 5 20
2024 Data sciences 18 20 29 22 11 35
2024 Policy 8 24 34 24 9 330
2024 Project management 16 18 46 6 15 35
2024 Other services to the public 0 41 40 20 0 10
2024 None of the above 15 25 34 17 10 80
2022 Client contact centre 21 27 37 11 4 20
2022 Federal regulators 11 21 51 10 7 25
2022 Communications or public affairs 5 25 36 26 8 90
2022 Access to information and privacy 7 15 44 23 11 35
2022 Security 22 15 47 5 11 20
2022 Legal services 0 25 56 0 19 15
2022 Administration and operations 10 34 39 12 6 175
2022 Human resources 8 26 38 20 8 305
2022 Financial management 8 28 37 20 8 160
2022 Procurement 11 43 21 15 11 25
2022 Real property 23 34 33 10 0 20
2022 Information management 14 26 31 18 11 30
2022 Information technology 11 28 33 20 8 165
2022 Internal audit 6 27 34 24 10 45
2022 Evaluation 10 24 36 25 6 20
2022 Data sciences 12 22 31 29 5 40
2022 Policy 8 26 37 21 7 330
2022 Project management 14 18 38 22 8 75
2022 Other services to the public 0 11 56 28 5 15
2022 None of the above 7 26 39 24 4 105

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 23 0 0 8 0 0 92 8 25
2024 Intelligence analysts 60 23 10 0 0 8 0 89 0 10
2024 Federal regulators 48 19 18 0 7 9 0 73 7 30
2024 Compliance, inspection and enforcement 67 33 0 0 0 0 0 100 0 15
2024 Communications or public affairs 71 16 6 3 1 3 0 90 4 70
2024 Access to information and privacy 42 36 8 10 4 0 0 78 13 25
2024 Security 66 23 5 6 0 0 0 89 6 20
2024 Administration and operations 60 20 6 6 5 2 1 82 12 170
2024 Human resources 52 29 8 3 5 2 1 83 8 265
2024 Financial management 53 27 9 4 6 2 0 81 10 165
2024 Procurement 42 29 16 0 13 0 0 71 13 25
2024 Information management 63 26 5 0 3 3 0 92 3 30
2024 Information technology 57 24 5 7 4 3 0 84 12 120
2024 Internal audit 49 23 23 3 3 0 0 71 6 30
2024 Evaluation 33 28 20 5 15 0 0 61 19 20
2024 Data sciences 58 32 3 8 0 0 0 90 8 35
2024 Policy 56 29 7 4 3 1 0 86 6 330
2024 Project management 68 11 6 11 2 0 2 81 13 35
2024 Other services to the public 77 13 9 0 0 0 0 91 0 10
2024 None of the above 44 38 10 3 3 0 2 83 7 80
2022 Client contact centre 53 15 17 0 0 10 5 80 0 20
2022 Federal regulators 52 29 7 0 4 4 4 88 4 25
2022 Communications or public affairs 64 22 11 3 0 0 0 87 3 90
2022 Access to information and privacy 52 35 4 2 2 4 0 91 5 35
2022 Security 77 15 8 0 0 0 0 92 0 15
2022 Legal services 75 25 0 0 0 0 0 100 0 15
2022 Administration and operations 68 22 5 2 2 2 0 92 3 175
2022 Human resources 58 26 9 3 3 1 0 84 6 305
2022 Financial management 53 29 11 4 1 2 0 83 5 160
2022 Procurement 54 14 7 3 12 5 4 75 17 25
2022 Real property 69 20 10 0 0 0 0 90 0 20
2022 Information management 59 29 3 3 6 0 0 88 9 30
2022 Information technology 61 26 9 0 2 2 1 88 2 165
2022 Internal audit 59 23 2 4 4 5 3 89 9 45
2022 Evaluation 47 29 10 7 7 0 0 76 14 20
2022 Data sciences 55 21 13 2 2 7 0 81 5 40
2022 Policy 61 24 7 5 2 1 0 86 7 330
2022 Project management 62 26 1 4 2 4 0 92 7 75
2022 Other services to the public 55 17 5 11 0 12 0 82 12 15
2022 None of the above 63 27 5 0 2 3 0 93 2 105
2020 Client contact centre 74 23 0 3 0 0 0 97 3 30
2020 Federal regulators 35 31 12 9 9 4 0 69 18 20
2020 Communications or public affairs 67 18 8 4 3 1 0 85 7 100
2020 Access to information and privacy 73 12 9 0 3 3 0 88 3 30
2020 Security 52 23 5 10 9 0 0 75 20 20
2020 Legal services 64 19 8 8 0 0 0 84 8 15
2020 Administration and operations 63 22 8 2 3 2 0 87 5 195
2020 Human resources 56 24 8 6 2 2 0 82 9 270
2020 Financial management 54 30 11 3 2 2 0 85 4 195
2020 Procurement 75 12 9 4 0 0 0 87 4 25
2020 Real property 64 26 10 0 0 0 0 90 0 20
2020 Information management 56 29 7 3 0 4 0 89 3 25
2020 Information technology 55 25 11 2 2 2 2 83 5 170
2020 Internal audit 67 26 2 0 2 2 0 95 2 45
2020 Evaluation 68 32 0 0 0 0 0 100 0 20
2020 Data sciences 34 26 26 12 0 3 0 62 12 35
2020 Policy 48 31 12 4 3 1 0 80 8 380
2020 Project management 53 29 8 5 3 2 0 83 8 60
2020 Other services to the public 59 28 0 13 0 0 0 87 13 15
2020 None of the above 45 30 13 7 2 2 2 77 9 115

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 64 23 0 4 4 5 0 91 9 25
2024 Intelligence analysts 50 13 27 9 0 0 0 64 9 10
2024 Federal regulators 42 10 23 7 15 4 0 54 23 30
2024 Compliance, inspection and enforcement 39 37 0 11 7 6 0 80 20 15
2024 Communications or public affairs 60 22 1 10 4 3 0 84 15 70
2024 Access to information and privacy 33 37 8 5 18 0 0 70 22 25
2024 Security 56 22 11 0 6 0 6 83 6 20
2024 Administration and operations 55 17 4 11 11 1 1 73 22 170
2024 Human resources 45 27 8 9 8 3 0 74 17 265
2024 Financial management 49 24 6 10 9 2 1 74 20 165
2024 Procurement 35 32 12 4 13 4 0 69 18 25
2024 Information management 59 30 5 0 6 0 0 89 6 30
2024 Information technology 46 21 12 8 12 2 0 68 20 120
2024 Internal audit 31 18 17 25 6 4 0 50 32 30
2024 Evaluation 27 22 26 10 15 0 0 49 25 20
2024 Data sciences 51 24 12 9 3 0 0 76 12 35
2024 Policy 49 26 6 12 7 0 0 75 19 330
2024 Project management 58 16 3 11 10 0 2 75 22 35
2024 Other services to the public 34 24 9 4 9 20 0 72 17 10
2024 None of the above 48 17 15 6 12 0 2 66 19 80
2022 Client contact centre 55 17 9 0 9 5 5 80 10 20
2022 Federal regulators 50 21 4 11 4 7 4 79 16 25
2022 Communications or public affairs 49 29 6 10 4 2 0 80 14 90
2022 Access to information and privacy 53 29 4 6 8 0 0 82 14 35
2022 Security 55 35 0 10 0 0 0 90 10 20
2022 Legal services 61 31 8 0 0 0 0 92 0 15
2022 Administration and operations 61 22 7 5 3 1 0 84 9 175
2022 Human resources 52 24 6 10 7 0 0 77 17 305
2022 Financial management 47 27 8 10 5 1 1 75 16 160
2022 Procurement 52 20 0 11 12 5 0 76 24 25
2022 Real property 59 16 25 0 0 0 0 75 0 20
2022 Information management 54 21 6 6 12 0 0 76 18 30
2022 Information technology 57 25 6 5 5 1 1 84 10 165
2022 Internal audit 43 23 11 9 8 6 0 70 18 45
2022 Evaluation 47 28 4 6 14 0 0 76 20 20
2022 Data sciences 54 15 11 11 7 2 0 71 18 40
2022 Policy 50 25 8 9 7 1 0 76 16 330
2022 Project management 57 20 7 6 8 2 1 79 13 75
2022 Other services to the public 48 29 5 0 18 0 0 77 18 15
2022 None of the above 56 21 8 9 3 2 1 79 12 105
2020 Client contact centre 71 19 0 10 0 0 0 90 10 30
2020 Federal regulators 33 35 12 13 4 4 0 70 18 25
2020 Communications or public affairs 54 26 7 10 3 0 0 80 13 105
2020 Access to information and privacy 51 29 0 12 5 3 0 82 18 30
2020 Security 34 42 5 10 9 0 0 76 19 20
2020 Legal services 59 14 6 16 0 6 0 77 17 15
2020 Administration and operations 52 26 7 8 6 0 1 78 14 195
2020 Human resources 48 25 9 11 7 1 0 74 18 270
2020 Financial management 42 27 11 15 3 1 0 70 19 195
2020 Procurement 59 16 8 4 8 4 0 78 13 25
2020 Real property 59 21 10 10 0 0 0 80 10 20
2020 Information management 50 33 0 10 7 0 0 82 18 25
2020 Information technology 50 25 10 9 5 1 1 76 14 170
2020 Internal audit 53 24 9 7 7 0 0 77 14 45
2020 Evaluation 63 23 0 14 0 0 0 86 14 20
2020 Data sciences 34 20 20 17 9 0 0 54 26 35
2020 Policy 38 29 13 11 6 2 0 70 17 380
2020 Project management 43 32 8 5 12 0 0 75 17 60
2020 Other services to the public 59 12 16 0 13 0 0 71 13 15
2020 None of the above 33 29 12 16 9 1 0 63 25 115

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 40 18 3 8 0 0 71 12 25
2024 Intelligence analysts 38 35 10 8 0 10 0 80 9 10
2024 Federal regulators 21 43 11 11 10 4 0 66 22 30
2024 Compliance, inspection and enforcement 22 39 8 6 25 0 0 61 32 15
2024 Communications or public affairs 28 31 16 14 11 0 0 59 25 70
2024 Access to information and privacy 5 33 30 18 13 0 0 38 32 25
2024 Security 18 54 9 9 10 0 0 72 19 20
2024 Administration and operations 23 43 11 6 14 2 1 68 20 170
2024 Human resources 20 39 15 16 9 1 0 59 25 265
2024 Financial management 21 37 16 14 11 2 0 59 25 165
2024 Procurement 20 45 0 17 18 0 0 66 34 25
2024 Information management 36 32 14 7 6 5 0 72 13 30
2024 Information technology 18 37 7 22 11 4 1 58 34 120
2024 Internal audit 17 28 21 13 21 0 0 45 34 30
2024 Evaluation 27 39 10 10 15 0 0 65 24 20
2024 Data sciences 23 41 14 10 9 2 0 66 20 35
2024 Policy 25 42 12 12 9 1 0 68 21 330
2024 Project management 34 19 17 15 13 3 0 54 29 35
2024 Other services to the public 20 51 24 0 4 0 0 71 4 10
2024 None of the above 26 28 23 10 11 0 2 55 21 80
2022 Client contact centre 23 47 8 12 5 5 0 73 18 20
2022 Federal regulators 39 28 14 14 0 4 0 70 15 25
2022 Communications or public affairs 32 38 14 9 6 1 0 71 15 90
2022 Access to information and privacy 32 41 15 11 2 0 0 72 13 35
2022 Security 38 35 11 5 11 0 0 73 16 20
2022 Legal services 44 40 16 0 0 0 0 84 0 15
2022 Administration and operations 44 37 8 6 4 1 1 82 10 175
2022 Human resources 29 40 10 13 7 1 0 70 20 305
2022 Financial management 24 42 15 9 6 2 1 68 16 160
2022 Procurement 52 11 11 10 12 4 0 65 23 25
2022 Real property 51 19 9 15 0 5 0 74 16 20
2022 Information management 42 37 9 6 6 0 0 79 12 30
2022 Information technology 29 38 14 15 3 1 0 68 18 165
2022 Internal audit 39 40 5 8 6 3 0 81 14 45
2022 Evaluation 29 33 20 11 7 0 0 63 18 20
2022 Data sciences 32 41 8 7 7 6 0 76 15 40
2022 Policy 31 40 12 8 7 1 0 72 15 330
2022 Project management 34 32 13 8 13 1 0 66 21 75
2022 Other services to the public 44 35 10 10 0 0 0 80 10 15
2022 None of the above 37 44 7 7 4 1 0 82 11 105
2020 Client contact centre 47 40 7 3 3 0 0 87 6 30
2020 Federal regulators 17 33 16 26 8 0 0 49 35 25
2020 Communications or public affairs 42 31 12 11 3 1 0 74 14 105
2020 Access to information and privacy 49 32 5 9 3 3 0 83 11 30
2020 Security 24 35 19 9 14 0 0 59 23 20
2020 Legal services 51 33 8 8 0 0 0 84 8 15
2020 Administration and operations 45 32 10 8 4 1 1 78 12 195
2020 Human resources 34 30 19 9 7 1 0 64 17 270
2020 Financial management 39 32 16 10 2 2 0 72 12 195
2020 Procurement 56 28 8 8 0 0 0 84 8 25
2020 Real property 54 31 15 0 0 0 0 85 0 20
2020 Information management 42 27 24 7 0 0 0 68 7 25
2020 Information technology 34 37 16 8 5 1 0 71 13 175
2020 Internal audit 53 38 3 2 2 2 0 93 5 45
2020 Evaluation 53 29 14 5 0 0 0 82 5 20
2020 Data sciences 27 39 6 24 3 3 0 67 27 35
2020 Policy 30 35 16 10 8 1 0 66 18 385
2020 Project management 34 35 23 5 3 0 0 68 8 60
2020 Other services to the public 52 30 5 8 5 0 0 82 13 15
2020 None of the above 29 39 15 11 3 2 0 70 15 115
2019 Client contact centre 30 30 13 22 4 0 0 60 27 25
2019 Federal regulators 24 40 24 4 0 8 0 69 4 25
2019 Communications or public affairs 44 38 7 7 3 1 0 83 10 100
2019 Access to information and privacy 33 49 0 14 4 0 0 82 18 25
2019 Security 38 26 13 16 3 0 3 66 20 30
2019 Legal services 23 50 11 5 6 6 0 77 11 20
2019 Administration and operations 35 35 16 8 5 1 0 71 14 190
2019 Human resources 30 35 13 12 8 2 0 66 20 280
2019 Financial management 28 40 20 7 3 2 0 70 10 165
2019 Procurement 28 38 11 12 12 0 0 66 23 25
2019 Real property 38 50 4 4 4 0 0 88 8 25
2019 Information management 52 8 28 8 4 0 0 60 12 25
2019 Information technology 30 34 12 12 9 4 0 66 21 170
2019 Internal audit 22 51 13 8 6 0 0 73 14 50
2019 Evaluation 34 45 5 11 6 0 0 79 17 20
2019 Data sciences 15 34 26 10 13 3 0 50 23 40
2019 Policy 28 37 17 10 7 1 0 66 17 350
2019 Project management 24 46 7 11 12 0 0 70 23 55
2019 Other services to the public 51 26 9 4 0 9 0 85 5 20
2019 None of the above 33 33 11 12 9 0 1 67 22 105

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 17 55 5 24 0 0 0 72 24 25
2024 Security 34 66 0 0 0 0 0 100 0 10
2024 Administration and operations 28 43 14 12 2 0 0 71 15 45
2024 Human resources 19 60 5 15 2 0 0 78 17 100
2024 Financial management 20 51 9 15 5 0 0 71 20 65
2024 Information management 38 32 6 16 8 0 0 70 24 15
2024 Information technology 6 60 10 17 2 3 2 69 21 45
2024 Internal audit 6 42 17 30 5 0 0 48 35 20
2024 Evaluation 18 36 11 18 8 9 0 60 29 10
2024 Policy 20 40 11 23 4 1 1 61 28 115
2024 Project management 19 36 20 25 0 0 0 55 25 10
2024 None of the above 17 42 16 18 8 0 0 59 26 25
2022 Communications or public affairs 13 67 6 13 0 0 0 81 13 30
2022 Security 17 43 18 12 0 10 0 66 14 10
2022 Administration and operations 17 65 9 5 2 2 0 84 7 45
2022 Human resources 29 46 8 10 4 1 1 77 15 115
2022 Financial management 12 60 20 4 4 1 0 73 7 75
2022 Information technology 29 44 11 12 4 0 0 74 16 55
2022 Internal audit 19 49 6 16 10 0 0 68 25 20
2022 Data sciences 23 52 8 17 0 0 0 75 17 10
2022 Policy 20 48 13 13 6 0 0 68 19 100
2022 Project management 19 59 9 13 0 0 0 78 13 20
2022 None of the above 13 56 18 8 2 3 0 71 10 40
2020 Communications or public affairs 28 53 12 7 0 0 0 81 7 30
2020 Administration and operations 33 50 13 5 0 0 0 82 5 40
2020 Human resources 37 39 8 13 3 0 0 76 16 95
2020 Financial management 26 50 7 14 1 1 0 77 15 85
2020 Information management 12 58 10 19 0 0 0 70 19 10
2020 Information technology 25 56 12 7 0 0 2 81 7 60
2020 Internal audit 30 30 15 9 11 5 0 63 21 20
2020 Policy 22 47 13 12 3 3 1 71 16 110
2020 Project management 32 63 5 0 0 0 0 95 0 20
2020 None of the above 24 53 15 6 3 0 0 76 9 35
2019 Communications or public affairs 40 57 0 3 0 0 0 97 3 30
2019 Security 27 64 0 0 9 0 0 91 9 10
2019 Administration and operations 39 34 11 14 0 0 3 74 14 45
2019 Human resources 28 41 13 10 6 1 1 70 16 85
2019 Financial management 22 32 11 23 5 5 2 58 30 60
2019 Real property 45 55 0 0 0 0 0 100 0 10
2019 Information technology 22 45 15 11 2 2 4 71 13 55
2019 Internal audit 28 38 12 16 6 0 0 66 22 20
2019 Policy 21 44 21 8 3 3 0 67 11 95
2019 Project management 43 44 6 7 0 0 0 87 7 15
2019 None of the above 21 59 7 5 0 2 5 86 6 40

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 23 16 8 0 0 0 54 46 25
2024 Intelligence analysts 40 0 16 15 11 0 18 49 51 10
2024 Federal regulators 54 24 11 7 4 0 0 54 46 25
2024 Compliance, inspection and enforcement 54 19 20 0 7 0 0 54 46 15
2024 Communications or public affairs 26 33 11 9 15 0 5 28 72 70
2024 Access to information and privacy 32 33 12 8 11 0 3 33 67 25
2024 Security 52 26 9 3 5 0 4 54 46 20
2024 Administration and operations 31 26 20 6 15 0 2 32 68 170
2024 Human resources 39 26 15 8 7 0 5 41 59 265
2024 Financial management 41 24 14 8 11 0 3 42 58 160
2024 Procurement 29 35 21 4 10 0 0 29 71 25
2024 Information management 20 15 28 25 12 0 0 20 80 30
2024 Information technology 36 32 8 12 9 1 3 37 63 120
2024 Internal audit 18 29 26 15 10 0 3 19 81 30
2024 Evaluation 25 37 5 12 20 0 0 25 75 20
2024 Data sciences 43 27 8 13 9 0 0 43 57 35
2024 Policy 40 29 16 5 7 0 2 41 59 330
2024 Project management 39 28 11 11 11 0 0 39 61 35
2024 Other services to the public 18 40 27 0 16 0 0 18 82 10
2024 None of the above 37 22 11 9 17 0 4 39 61 80
2022 Client contact centre 33 8 30 0 11 0 17 20
2022 Federal regulators 52 15 22 3 4 0 4 25
2022 Communications or public affairs 27 29 19 13 8 0 4 85
2022 Access to information and privacy 35 30 20 3 8 0 5 35
2022 Security 45 23 5 5 21 0 0 20
2022 Legal services 39 24 19 18 0 0 0 15
2022 Administration and operations 40 25 20 6 6 1 2 175
2022 Human resources 37 26 22 6 8 0 1 305
2022 Financial management 40 22 16 9 9 1 3 160
2022 Procurement 49 18 11 4 19 0 0 25
2022 Real property 21 29 19 20 11 0 0 20
2022 Information management 28 19 21 19 9 0 4 30
2022 Information technology 31 26 20 8 12 0 3 165
2022 Internal audit 20 32 28 8 9 0 2 40
2022 Evaluation 42 29 9 8 7 0 4 20
2022 Data sciences 28 37 9 7 15 2 3 40
2022 Policy 33 31 17 8 9 0 2 325
2022 Project management 23 29 22 14 10 1 3 75
2022 Other services to the public 12 25 18 22 16 0 6 15
2022 None of the above 31 23 20 11 11 0 4 105
2020 Client contact centre 47 28 18 3 4 0 0 30
2020 Federal regulators 29 47 24 0 0 0 0 25
2020 Communications or public affairs 37 34 19 7 2 0 1 100
2020 Access to information and privacy 32 51 0 6 11 0 0 30
2020 Security 24 34 27 9 5 0 0 20
2020 Legal services 25 56 11 0 8 0 0 15
2020 Administration and operations 34 30 21 7 6 1 2 190
2020 Human resources 42 29 14 5 9 0 1 265
2020 Financial management 43 28 14 8 6 0 0 190
2020 Procurement 41 12 8 11 28 0 0 25
2020 Real property 55 20 20 5 0 0 0 20
2020 Information management 33 28 18 18 4 0 0 25
2020 Information technology 40 27 17 5 10 0 1 170
2020 Internal audit 37 33 16 7 4 0 2 45
2020 Evaluation 50 23 14 5 5 0 5 20
2020 Data sciences 30 31 15 17 6 0 3 35
2020 Policy 40 28 18 7 7 0 0 375
2020 Project management 28 33 24 5 8 0 2 60
2020 Other services to the public 35 40 19 0 5 0 0 15
2020 None of the above 39 35 12 8 3 1 1 115
2019 Client contact centre 39 26 13 9 13 0 0 25
2019 Federal regulators 20 20 16 4 36 0 4 25
2019 Communications or public affairs 30 27 22 16 5 0 1 100
2019 Access to information and privacy 28 27 15 11 19 0 0 25
2019 Security 34 26 22 12 3 0 3 30
2019 Legal services 23 39 22 11 6 0 0 20
2019 Administration and operations 28 25 21 12 11 1 3 190
2019 Human resources 26 36 16 9 10 0 2 280
2019 Financial management 29 29 23 9 11 0 1 165
2019 Procurement 27 31 23 0 19 0 0 25
2019 Real property 20 42 33 0 4 0 0 25
2019 Information management 20 40 20 4 12 0 4 25
2019 Information technology 26 31 19 12 11 0 1 170
2019 Internal audit 34 37 13 4 10 0 2 50
2019 Evaluation 28 38 17 11 6 0 0 20
2019 Data sciences 18 28 21 26 8 0 0 40
2019 Policy 28 28 21 10 13 0 1 350
2019 Project management 33 23 24 11 9 0 0 55
2019 Other services to the public 13 37 28 8 14 0 0 20
2019 None of the above 23 31 17 16 13 0 0 105

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 19 23 14 4 0 0 41 59 25
2024 Intelligence analysts 19 57 16 0 8 0 0 19 81 10
2024 Federal regulators 27 22 24 11 17 0 0 27 73 30
2024 Compliance, inspection and enforcement 8 34 22 21 14 0 0 8 92 15
2024 Communications or public affairs 9 29 31 12 19 0 0 9 91 70
2024 Access to information and privacy 12 26 23 25 14 0 0 12 88 25
2024 Security 21 29 18 9 23 0 0 21 79 20
2024 Administration and operations 23 32 22 9 12 0 2 24 76 170
2024 Human resources 13 24 24 21 16 0 1 13 87 265
2024 Financial management 13 29 27 19 13 0 0 13 87 165
2024 Procurement 4 18 29 28 20 0 0 4 96 25
2024 Information management 20 16 40 13 12 0 0 20 80 30
2024 Information technology 22 28 18 15 15 0 3 22 78 120
2024 Internal audit 6 16 29 25 24 0 0 6 94 30
2024 Evaluation 16 32 36 10 5 0 0 16 84 20
2024 Data sciences 24 41 21 8 6 0 0 24 76 35
2024 Policy 16 29 28 13 14 0 1 16 84 330
2024 Project management 26 23 22 8 20 0 0 26 74 35
2024 Other services to the public 54 27 5 6 9 0 0 54 46 10
2024 None of the above 21 26 24 13 14 0 1 21 79 80
2022 Client contact centre 27 20 29 8 16 0 0 20
2022 Federal regulators 11 15 35 25 14 0 0 25
2022 Communications or public affairs 16 29 27 19 8 1 0 90
2022 Access to information and privacy 10 33 26 17 14 0 0 35
2022 Security 17 13 31 10 30 0 0 15
2022 Legal services 6 8 46 40 0 0 0 15
2022 Administration and operations 22 24 28 15 11 0 0 175
2022 Human resources 12 24 28 17 17 0 0 300
2022 Financial management 14 22 31 17 16 1 1 160
2022 Procurement 19 21 32 13 15 0 0 25
2022 Real property 31 15 19 29 5 0 0 20
2022 Information management 26 21 19 25 10 0 0 30
2022 Information technology 16 34 24 16 10 0 0 165
2022 Internal audit 12 29 28 20 10 0 2 45
2022 Evaluation 41 20 34 4 0 0 0 20
2022 Data sciences 29 20 24 15 12 0 0 40
2022 Policy 10 25 29 20 16 0 1 325
2022 Project management 16 29 26 22 4 2 1 70
2022 Other services to the public 0 23 39 13 25 0 0 15
2022 None of the above 17 25 30 17 9 0 1 105
2020 Client contact centre 25 22 31 16 6 0 0 30
2020 Federal regulators 13 17 35 12 24 0 0 25
2020 Communications or public affairs 15 18 30 26 11 0 0 100
2020 Access to information and privacy 15 17 40 15 13 0 0 30
2020 Security 6 10 23 23 38 0 0 20
2020 Legal services 15 33 21 30 0 0 0 15
2020 Administration and operations 22 27 25 17 8 0 1 195
2020 Human resources 16 21 27 16 20 0 0 270
2020 Financial management 16 23 29 20 13 0 0 195
2020 Procurement 29 16 29 12 13 0 0 25
2020 Real property 24 15 35 25 0 0 0 20
2020 Information management 19 15 31 21 15 0 0 25
2020 Information technology 16 27 26 15 14 1 1 175
2020 Internal audit 9 23 37 25 5 0 0 45
2020 Evaluation 36 28 22 9 0 0 5 20
2020 Data sciences 10 23 37 22 8 0 0 35
2020 Policy 11 25 29 16 19 0 0 385
2020 Project management 14 30 24 23 9 0 0 60
2020 Other services to the public 13 25 30 21 11 0 0 15
2020 None of the above 13 17 28 27 13 1 2 115
2019 Client contact centre 25 22 31 14 9 0 0 25
2019 Federal regulators 16 32 16 28 8 0 0 25
2019 Communications or public affairs 22 33 25 13 6 0 0 100
2019 Access to information and privacy 26 33 26 11 4 0 0 25
2019 Security 25 24 9 29 9 0 3 30
2019 Legal services 5 42 21 11 10 0 11 20
2019 Administration and operations 27 26 28 9 8 1 1 190
2019 Human resources 17 26 26 18 13 0 0 280
2019 Financial management 18 27 24 19 11 0 0 165
2019 Procurement 12 15 23 23 27 0 0 25
2019 Real property 12 34 29 21 4 0 0 25
2019 Information management 28 8 36 24 4 0 0 25
2019 Information technology 17 32 26 14 10 0 1 170
2019 Internal audit 16 24 41 13 6 0 0 50
2019 Evaluation 29 30 35 6 0 0 0 15
2019 Data sciences 12 36 31 21 0 0 0 40
2019 Policy 13 27 33 15 12 0 0 350
2019 Project management 13 38 23 16 9 0 0 55
2019 Other services to the public 17 43 18 17 0 0 5 20
2019 None of the above 14 29 29 13 12 0 2 105

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 21 11 10 4 0 0 55 45 25
2024 Intelligence analysts 45 32 15 8 0 0 0 45 55 10
2024 Federal regulators 35 19 22 10 15 0 0 35 65 25
2024 Compliance, inspection and enforcement 8 20 50 8 14 0 0 8 92 15
2024 Communications or public affairs 6 29 37 11 16 1 0 6 94 70
2024 Access to information and privacy 17 22 35 8 13 4 0 18 82 25
2024 Security 25 29 4 25 18 0 0 25 75 20
2024 Administration and operations 24 26 21 14 13 0 2 24 76 170
2024 Human resources 15 30 22 18 14 0 1 15 85 265
2024 Financial management 19 29 25 13 12 1 1 19 81 160
2024 Procurement 8 23 20 20 29 0 0 8 92 25
2024 Information management 33 26 27 10 3 0 0 33 67 30
2024 Information technology 25 27 20 14 11 2 2 26 74 120
2024 Internal audit 13 32 19 18 18 0 0 13 87 30
2024 Evaluation 17 25 38 5 15 0 0 17 83 20
2024 Data sciences 27 38 22 8 2 0 2 28 72 35
2024 Policy 18 32 19 16 14 0 1 18 82 330
2024 Project management 19 30 28 3 21 0 0 19 81 35
2024 Other services to the public 61 20 11 9 0 0 0 61 39 10
2024 None of the above 21 32 18 16 12 0 1 21 79 80
2022 Client contact centre 32 20 24 24 0 0 0 20
2022 Federal regulators 14 25 32 21 7 0 0 25
2022 Communications or public affairs 17 30 22 20 9 1 1 90
2022 Access to information and privacy 23 25 30 7 14 0 0 35
2022 Security 22 30 11 15 22 0 0 20
2022 Legal services 5 39 39 17 0 0 0 15
2022 Administration and operations 26 32 19 13 10 0 0 175
2022 Human resources 16 25 28 15 16 0 0 305
2022 Financial management 20 29 20 17 13 1 1 160
2022 Procurement 33 26 21 8 8 0 4 25
2022 Real property 32 25 15 18 11 0 0 20
2022 Information management 40 22 13 12 13 0 0 30
2022 Information technology 26 29 24 11 10 0 1 165
2022 Internal audit 22 24 34 6 8 0 6 45
2022 Evaluation 43 40 0 7 10 0 0 20
2022 Data sciences 24 18 31 15 10 2 0 40
2022 Policy 14 26 26 16 16 0 1 325
2022 Project management 21 31 27 14 4 0 1 70
2022 Other services to the public 15 28 19 15 23 0 0 15
2022 None of the above 20 35 25 14 5 0 1 105
2020 Client contact centre 30 31 23 13 3 0 0 30
2020 Federal regulators 21 21 18 20 20 0 0 25
2020 Communications or public affairs 20 15 29 21 14 0 0 105
2020 Access to information and privacy 12 29 28 23 8 0 0 30
2020 Security 6 16 23 32 24 0 0 20
2020 Legal services 31 61 0 8 0 0 0 15
2020 Administration and operations 23 26 30 15 6 0 1 190
2020 Human resources 16 24 24 17 18 0 0 270
2020 Financial management 21 26 31 14 7 0 1 190
2020 Procurement 35 29 19 4 12 0 0 25
2020 Real property 24 41 20 10 5 0 0 20
2020 Information management 23 23 19 32 4 0 0 25
2020 Information technology 23 32 21 14 9 0 1 170
2020 Internal audit 15 36 30 12 7 0 0 40
2020 Evaluation 41 46 5 4 0 0 5 20
2020 Data sciences 16 31 25 17 11 0 0 35
2020 Policy 15 27 23 17 18 0 0 385
2020 Project management 20 24 32 15 8 0 0 60
2020 Other services to the public 26 12 39 16 8 0 0 15
2020 None of the above 17 24 27 15 13 1 2 115
2019 Client contact centre 34 31 9 22 4 0 0 25
2019 Federal regulators 20 28 27 20 4 0 0 25
2019 Communications or public affairs 28 30 21 14 7 0 0 95
2019 Access to information and privacy 30 35 15 20 0 0 0 25
2019 Security 28 25 13 19 13 0 3 30
2019 Legal services 17 39 16 11 5 0 11 20
2019 Administration and operations 24 35 19 11 9 1 1 190
2019 Human resources 17 28 25 14 15 0 1 280
2019 Financial management 23 27 23 19 8 0 1 165
2019 Procurement 15 16 23 11 35 0 0 25
2019 Real property 24 47 20 9 0 0 0 25
2019 Information management 34 9 38 20 0 0 0 25
2019 Information technology 20 33 19 17 11 0 0 170
2019 Internal audit 24 26 31 8 8 0 2 50
2019 Evaluation 44 22 23 11 0 0 0 20
2019 Data sciences 22 28 16 34 0 0 0 40
2019 Policy 15 31 24 18 13 0 0 350
2019 Project management 17 40 22 14 8 0 0 55
2019 Other services to the public 33 32 26 4 0 0 5 20
2019 None of the above 16 29 26 18 10 0 1 105

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 20 32 13 8 0 0 27 73 25
2024 Intelligence analysts 26 41 18 8 7 0 0 26 74 10
2024 Federal regulators 26 27 34 11 3 0 0 26 74 30
2024 Compliance, inspection and enforcement 14 25 26 13 22 0 0 14 86 15
2024 Communications or public affairs 14 27 20 20 18 0 0 14 86 70
2024 Access to information and privacy 12 16 15 28 30 0 0 12 88 25
2024 Security 27 33 13 10 17 0 0 27 73 20
2024 Administration and operations 28 22 23 14 12 0 2 28 72 170
2024 Human resources 12 24 24 17 22 0 1 12 88 265
2024 Financial management 20 28 28 10 14 0 1 20 80 165
2024 Procurement 4 31 18 31 17 0 0 4 96 25
2024 Information management 19 26 20 13 22 0 0 19 81 30
2024 Information technology 15 25 21 14 24 0 1 15 85 120
2024 Internal audit 9 15 26 17 33 0 0 9 91 30
2024 Evaluation 21 12 25 25 16 0 0 21 79 20
2024 Data sciences 25 36 24 11 4 0 0 25 75 35
2024 Policy 16 28 27 14 15 0 2 16 84 330
2024 Project management 15 29 21 14 21 0 0 15 85 35
2024 Other services to the public 45 14 26 6 9 0 0 45 55 10
2024 None of the above 34 29 14 8 12 2 0 35 65 80
2022 Client contact centre 27 14 25 15 15 0 5 20
2022 Federal regulators 22 24 41 6 8 0 0 25
2022 Communications or public affairs 23 20 23 18 12 1 2 90
2022 Access to information and privacy 13 28 24 16 20 0 0 35
2022 Security 5 28 23 21 22 0 0 20
2022 Legal services 5 42 42 0 11 0 0 15
2022 Administration and operations 20 22 23 13 20 1 1 175
2022 Human resources 14 18 22 22 23 1 1 305
2022 Financial management 14 21 28 19 17 2 0 160
2022 Procurement 22 22 26 14 15 0 0 25
2022 Real property 27 14 5 24 30 0 0 20
2022 Information management 18 8 30 21 23 0 0 30
2022 Information technology 15 27 16 18 21 0 2 165
2022 Internal audit 19 17 23 18 14 0 8 45
2022 Evaluation 42 25 14 8 11 0 0 20
2022 Data sciences 28 24 21 12 15 0 0 40
2022 Policy 11 27 25 17 19 0 0 325
2022 Project management 11 20 24 24 18 0 3 75
2022 Other services to the public 0 37 12 29 22 0 0 15
2022 None of the above 19 31 20 16 13 0 2 105
2020 Client contact centre 32 21 18 23 6 0 0 30
2020 Federal regulators 13 31 16 16 20 4 0 25
2020 Communications or public affairs 16 15 31 18 20 0 0 100
2020 Access to information and privacy 12 25 35 14 14 0 0 30
2020 Security 6 10 18 18 48 0 0 20
2020 Legal services 36 39 19 6 0 0 0 15
2020 Administration and operations 25 25 21 17 11 1 1 190
2020 Human resources 12 24 26 16 22 0 0 270
2020 Financial management 23 25 23 21 8 0 0 190
2020 Procurement 19 32 21 11 17 0 0 25
2020 Real property 10 41 24 15 10 0 0 20
2020 Information management 15 19 16 28 22 0 0 25
2020 Information technology 13 28 25 19 14 1 1 170
2020 Internal audit 20 22 34 19 5 0 0 40
2020 Evaluation 32 33 13 14 5 0 5 20
2020 Data sciences 16 25 12 22 22 3 0 35
2020 Policy 17 26 23 16 17 1 1 380
2020 Project management 20 28 13 26 13 0 0 60
2020 Other services to the public 8 30 29 23 10 0 0 15
2020 None of the above 22 24 18 20 15 1 1 115
2019 Client contact centre 30 26 17 18 9 0 0 25
2019 Federal regulators 28 28 19 8 8 4 4 25
2019 Communications or public affairs 23 28 26 14 9 0 0 95
2019 Access to information and privacy 32 35 18 7 8 0 0 25
2019 Security 21 22 9 32 13 0 3 30
2019 Legal services 16 21 26 11 15 11 0 20
2019 Administration and operations 27 28 23 13 7 1 1 190
2019 Human resources 15 24 23 18 19 1 1 280
2019 Financial management 24 27 23 15 11 0 0 160
2019 Procurement 15 19 20 19 27 0 0 25
2019 Real property 28 25 17 21 9 0 0 25
2019 Information management 32 8 12 24 20 0 4 25
2019 Information technology 18 25 23 16 16 1 1 170
2019 Internal audit 14 22 36 23 6 0 0 50
2019 Evaluation 28 39 16 11 6 0 0 20
2019 Data sciences 22 10 26 24 15 3 0 40
2019 Policy 21 27 29 13 10 0 0 350
2019 Project management 16 25 24 20 14 0 0 55
2019 Other services to the public 41 37 0 9 8 5 0 20
2019 None of the above 23 21 19 23 12 0 3 105

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 28 4 10 0 0 11 53 47 25
2024 Intelligence analysts 39 36 0 8 0 0 17 48 52 10
2024 Federal regulators 36 30 20 4 7 0 4 37 63 30
2024 Compliance, inspection and enforcement 35 15 14 6 14 0 15 41 59 15
2024 Communications or public affairs 36 30 13 11 11 0 0 36 64 70
2024 Access to information and privacy 45 23 11 7 10 0 3 46 54 25
2024 Security 46 17 5 9 13 0 11 51 49 20
2024 Administration and operations 48 25 11 7 5 0 5 50 50 170
2024 Human resources 39 21 15 10 6 0 9 43 57 265
2024 Financial management 28 32 19 11 7 1 2 29 71 165
2024 Procurement 21 34 12 8 20 0 4 22 78 25
2024 Information management 40 21 11 10 3 0 15 48 52 30
2024 Information technology 47 17 15 6 8 0 7 51 49 120
2024 Internal audit 17 30 25 15 9 0 3 18 82 30
2024 Evaluation 69 15 16 0 0 0 0 69 31 20
2024 Data sciences 59 25 5 3 6 0 2 60 40 35
2024 Policy 34 31 16 10 7 0 3 35 65 330
2024 Project management 59 19 11 0 7 0 3 61 39 35
2024 Other services to the public 55 31 6 0 9 0 0 55 45 10
2024 None of the above 40 23 9 8 10 1 8 44 56 80
2022 Client contact centre 48 23 0 4 4 0 21 20
2022 Federal regulators 28 22 29 7 15 0 0 25
2022 Communications or public affairs 44 26 13 9 5 1 2 90
2022 Access to information and privacy 50 19 9 10 4 0 8 35
2022 Security 28 24 21 10 12 0 5 20
2022 Legal services 20 19 47 8 5 0 0 15
2022 Administration and operations 40 28 18 4 6 1 3 175
2022 Human resources 36 27 16 8 10 0 2 305
2022 Financial management 31 26 17 8 14 1 4 160
2022 Procurement 44 15 18 8 11 0 4 25
2022 Real property 56 19 5 14 5 0 0 20
2022 Information management 41 28 16 9 0 0 6 30
2022 Information technology 38 33 16 4 6 0 4 165
2022 Internal audit 36 34 16 6 4 0 4 45
2022 Evaluation 68 23 9 0 0 0 0 20
2022 Data sciences 49 22 8 13 5 0 3 40
2022 Policy 27 31 22 8 10 0 2 330
2022 Project management 33 24 24 4 5 0 9 70
2022 Other services to the public 27 33 29 10 0 0 0 15
2022 None of the above 38 29 16 8 8 0 2 105
2020 Client contact centre 48 23 13 6 6 0 3 30
2020 Federal regulators 21 21 22 8 28 0 0 25
2020 Communications or public affairs 27 22 22 16 11 0 1 105
2020 Access to information and privacy 38 24 18 9 11 0 0 30
2020 Security 15 25 27 9 23 0 0 20
2020 Legal services 39 47 6 0 0 0 8 15
2020 Administration and operations 41 19 17 14 8 1 1 195
2020 Human resources 32 22 20 10 15 0 2 270
2020 Financial management 29 23 24 13 8 1 2 190
2020 Procurement 52 9 16 12 8 0 4 25
2020 Real property 35 20 30 10 5 0 0 20
2020 Information management 46 11 22 14 4 0 4 25
2020 Information technology 30 30 25 9 4 0 2 170
2020 Internal audit 27 34 26 11 2 0 0 40
2020 Evaluation 55 22 9 9 0 0 5 20
2020 Data sciences 27 25 20 14 8 0 6 35
2020 Policy 24 26 21 14 15 0 1 380
2020 Project management 30 29 18 17 7 0 0 60
2020 Other services to the public 42 19 22 5 12 0 0 15
2020 None of the above 28 21 23 14 11 1 2 115
2019 Client contact centre 52 31 4 0 0 0 13 25
2019 Federal regulators 28 36 12 16 4 0 4 25
2019 Communications or public affairs 45 32 9 7 5 0 2 100
2019 Access to information and privacy 66 19 11 4 0 0 0 25
2019 Security 37 25 12 13 6 0 6 30
2019 Legal services 43 21 10 5 4 0 16 20
2019 Administration and operations 48 34 6 5 5 1 2 190
2019 Human resources 41 24 16 7 8 1 3 275
2019 Financial management 36 29 21 8 5 0 2 160
2019 Procurement 35 12 31 12 11 0 0 25
2019 Real property 58 21 13 9 0 0 0 25
2019 Information management 53 32 8 4 0 0 4 25
2019 Information technology 39 27 15 14 4 0 1 170
2019 Internal audit 36 33 17 6 2 0 6 50
2019 Evaluation 61 28 0 6 0 6 0 20
2019 Data sciences 53 18 23 5 0 0 0 40
2019 Policy 28 32 20 12 7 0 1 350
2019 Project management 32 40 11 10 7 0 0 55
2019 Other services to the public 51 18 13 4 0 0 14 20
2019 None of the above 31 31 21 8 6 0 2 105

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 20 20 6 8 0 0 46 54 25
2024 Intelligence analysts 36 48 8 0 8 0 0 36 64 10
2024 Federal regulators 28 19 36 11 7 0 0 28 72 25
2024 Compliance, inspection and enforcement 16 0 36 8 39 0 0 16 84 15
2024 Communications or public affairs 13 36 12 15 25 0 0 13 87 70
2024 Access to information and privacy 15 24 14 16 31 0 0 15 85 25
2024 Security 30 14 10 23 24 0 0 30 70 20
2024 Administration and operations 31 21 21 12 13 0 1 32 68 170
2024 Human resources 23 27 18 12 19 0 1 23 77 265
2024 Financial management 20 29 22 15 14 0 1 20 80 165
2024 Procurement 8 36 15 21 19 0 0 8 92 25
2024 Information management 31 22 21 14 12 0 0 31 69 30
2024 Information technology 22 27 20 12 16 1 1 23 77 120
2024 Internal audit 10 26 22 24 18 0 0 10 90 30
2024 Evaluation 36 28 11 0 25 0 0 36 64 20
2024 Data sciences 27 39 10 9 15 0 0 27 73 35
2024 Policy 20 27 21 17 15 0 1 20 80 330
2024 Project management 29 19 14 6 32 0 0 29 71 35
2024 Other services to the public 25 42 13 20 0 0 0 25 75 10
2024 None of the above 27 25 13 13 20 1 2 27 73 80
2022 Client contact centre 47 13 11 8 11 5 5 20
2022 Federal regulators 22 25 35 10 8 0 0 25
2022 Communications or public affairs 25 28 27 9 11 0 0 90
2022 Access to information and privacy 31 26 17 15 12 0 0 35
2022 Security 36 26 15 17 6 0 0 20
2022 Legal services 19 26 25 13 17 0 0 15
2022 Administration and operations 36 26 19 8 9 0 1 175
2022 Human resources 26 24 24 12 14 0 0 305
2022 Financial management 22 28 19 14 17 1 0 160
2022 Procurement 27 33 15 18 7 0 0 25
2022 Real property 33 24 13 14 16 0 0 20
2022 Information management 27 42 15 12 3 0 0 30
2022 Information technology 32 27 26 6 11 0 0 165
2022 Internal audit 16 29 16 23 16 0 0 40
2022 Evaluation 44 28 24 4 0 0 0 20
2022 Data sciences 43 16 13 14 14 0 0 35
2022 Policy 20 23 30 14 12 0 1 330
2022 Project management 28 20 31 11 9 0 1 70
2022 Other services to the public 8 28 41 11 12 0 0 15
2022 None of the above 30 25 25 11 8 0 1 105
2020 Client contact centre 37 27 19 9 7 0 0 30
2020 Federal regulators 21 8 16 18 36 0 0 25
2020 Communications or public affairs 24 22 23 20 12 0 0 105
2020 Access to information and privacy 28 20 26 15 11 0 0 30
2020 Security 10 9 29 37 14 0 0 20
2020 Legal services 26 19 41 14 0 0 0 15
2020 Administration and operations 29 23 22 12 10 1 2 195
2020 Human resources 24 27 20 12 18 0 0 270
2020 Financial management 25 27 23 15 10 0 0 190
2020 Procurement 42 17 21 13 8 0 0 25
2020 Real property 26 22 42 5 5 0 0 20
2020 Information management 42 18 22 18 0 0 0 25
2020 Information technology 27 32 21 10 10 0 1 170
2020 Internal audit 17 28 32 18 4 0 0 45
2020 Evaluation 46 18 22 14 0 0 0 20
2020 Data sciences 17 27 25 17 14 0 0 35
2020 Policy 12 28 24 19 17 0 0 385
2020 Project management 20 31 20 19 10 0 0 60
2020 Other services to the public 31 23 14 22 10 0 0 15
2020 None of the above 15 25 24 14 22 1 0 115
2019 Client contact centre 56 22 9 9 4 0 0 25
2019 Federal regulators 24 20 24 7 24 0 0 25
2019 Communications or public affairs 39 35 13 5 8 0 0 100
2019 Access to information and privacy 51 30 11 8 0 0 0 25
2019 Security 41 22 9 19 6 0 3 30
2019 Legal services 48 11 21 5 10 0 5 20
2019 Administration and operations 38 32 13 10 7 0 1 190
2019 Human resources 35 26 19 8 12 1 0 280
2019 Financial management 28 31 26 10 4 0 0 165
2019 Procurement 24 24 28 0 24 0 0 25
2019 Real property 34 29 25 9 4 0 0 25
2019 Information management 44 32 16 0 4 0 4 25
2019 Information technology 29 31 21 9 9 0 0 170
2019 Internal audit 26 28 31 8 6 0 0 50
2019 Evaluation 33 44 17 6 0 0 0 20
2019 Data sciences 38 23 18 16 5 0 0 40
2019 Policy 22 30 25 13 10 0 0 350
2019 Project management 20 38 16 17 9 0 0 55
2019 Other services to the public 31 33 13 8 9 0 5 20
2019 None of the above 24 38 19 11 8 0 0 105

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 35 4 8 0 0 0 53 47 25
2024 Intelligence analysts 56 27 0 17 0 0 0 56 44 10
2024 Federal regulators 33 39 11 7 10 0 0 33 67 30
2024 Compliance, inspection and enforcement 35 24 29 13 0 0 0 35 65 15
2024 Communications or public affairs 19 30 24 16 11 0 0 19 81 70
2024 Access to information and privacy 21 32 25 12 10 0 0 21 79 25
2024 Security 38 30 22 5 0 0 6 40 60 20
2024 Administration and operations 36 27 18 10 6 0 2 37 63 170
2024 Human resources 23 28 22 15 10 0 2 24 76 265
2024 Financial management 29 31 20 10 9 1 0 29 71 160
2024 Procurement 16 35 16 24 8 0 0 16 84 25
2024 Information management 36 25 10 23 5 0 0 36 64 30
2024 Information technology 25 29 16 18 10 2 1 26 74 120
2024 Internal audit 27 26 16 15 16 0 0 27 73 30
2024 Evaluation 21 23 30 5 21 0 0 21 79 20
2024 Data sciences 24 25 31 5 12 2 0 25 75 35
2024 Policy 23 30 20 14 11 0 1 23 77 330
2024 Project management 29 22 25 20 5 0 0 29 71 35
2024 Other services to the public 34 19 43 0 0 0 5 35 65 10
2024 None of the above 30 28 12 17 11 0 1 31 69 80
2022 Client contact centre 47 11 17 0 11 5 10 20
2022 Federal regulators 36 39 17 0 0 4 4 25
2022 Communications or public affairs 35 23 22 14 4 2 1 90
2022 Access to information and privacy 35 40 8 11 6 0 0 35
2022 Security 36 42 22 0 0 0 0 20
2022 Legal services 43 34 12 11 0 0 0 15
2022 Administration and operations 44 35 11 4 3 1 1 175
2022 Human resources 28 33 18 13 7 0 0 305
2022 Financial management 34 36 15 8 7 1 0 160
2022 Procurement 33 37 19 0 7 0 4 25
2022 Real property 52 24 14 5 5 0 0 20
2022 Information management 41 18 19 15 3 4 0 30
2022 Information technology 29 34 19 8 10 0 0 165
2022 Internal audit 50 19 17 2 8 0 4 40
2022 Evaluation 28 38 15 4 14 0 0 20
2022 Data sciences 34 16 28 16 5 2 0 40
2022 Policy 26 35 23 9 7 1 1 330
2022 Project management 34 31 17 10 7 0 1 70
2022 Other services to the public 32 33 29 0 5 0 0 15
2022 None of the above 26 40 17 9 5 1 2 105
2020 Client contact centre 33 31 24 9 0 3 0 30
2020 Federal regulators 17 50 21 4 8 0 0 25
2020 Communications or public affairs 40 24 24 11 2 0 0 100
2020 Access to information and privacy 47 24 21 6 3 0 0 30
2020 Security 15 32 24 28 0 0 0 20
2020 Legal services 48 16 36 0 0 0 0 15
2020 Administration and operations 44 26 21 6 2 1 1 190
2020 Human resources 37 28 21 9 4 0 0 270
2020 Financial management 44 33 13 7 2 1 0 190
2020 Procurement 48 40 12 0 0 0 0 25
2020 Real property 39 45 10 5 0 0 0 20
2020 Information management 56 11 19 15 0 0 0 25
2020 Information technology 35 38 14 7 3 0 1 170
2020 Internal audit 53 33 7 5 0 2 0 45
2020 Evaluation 35 24 18 13 10 0 0 20
2020 Data sciences 39 32 21 6 0 3 0 35
2020 Policy 31 33 22 9 4 0 1 380
2020 Project management 22 45 18 12 2 0 2 60
2020 Other services to the public 36 29 25 10 0 0 0 15
2020 None of the above 27 39 25 3 4 1 2 115
2019 Client contact centre 26 17 39 9 4 0 4 25
2019 Federal regulators 28 36 20 8 4 4 0 25
2019 Communications or public affairs 31 34 24 8 3 0 0 100
2019 Access to information and privacy 37 37 22 0 4 0 0 25
2019 Security 36 36 16 7 3 0 3 30
2019 Legal services 38 35 27 0 0 0 0 20
2019 Administration and operations 45 31 15 4 3 1 2 190
2019 Human resources 31 33 18 11 6 0 1 280
2019 Financial management 32 41 15 7 4 0 1 165
2019 Procurement 31 27 23 12 8 0 0 25
2019 Real property 52 27 13 0 8 0 0 25
2019 Information management 29 44 20 8 0 0 0 25
2019 Information technology 28 35 19 12 5 0 0 170
2019 Internal audit 31 37 17 12 2 0 2 50
2019 Evaluation 28 17 55 0 0 0 0 20
2019 Data sciences 33 28 13 15 10 0 0 40
2019 Policy 28 38 17 10 6 0 1 350
2019 Project management 23 35 20 16 4 0 2 55
2019 Other services to the public 31 33 32 4 0 0 0 20
2019 None of the above 26 44 17 7 5 0 1 105

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 38 8 8 9 0 0 37 63 25
2024 Intelligence analysts 38 37 17 8 0 0 0 38 62 10
2024 Federal regulators 18 29 32 11 10 0 0 18 82 30
2024 Compliance, inspection and enforcement 7 58 14 21 0 0 0 7 93 15
2024 Communications or public affairs 10 31 24 28 7 0 0 10 90 70
2024 Access to information and privacy 24 20 31 12 10 0 3 24 76 25
2024 Security 25 33 13 4 19 0 6 27 73 20
2024 Administration and operations 28 27 21 10 11 0 2 29 71 170
2024 Human resources 16 24 23 19 17 0 0 16 84 265
2024 Financial management 22 28 27 12 11 1 0 22 78 165
2024 Procurement 4 32 35 13 15 0 0 4 96 25
2024 Information management 23 23 19 15 16 0 5 24 76 30
2024 Information technology 15 27 18 20 18 2 1 16 84 120
2024 Internal audit 16 21 17 20 25 0 0 16 84 30
2024 Evaluation 21 17 31 9 21 0 0 21 79 20
2024 Data sciences 29 27 24 12 8 0 0 29 71 35
2024 Policy 14 34 22 13 16 0 1 14 86 330
2024 Project management 12 25 35 14 12 3 0 12 88 35
2024 Other services to the public 45 11 20 16 9 0 0 45 55 10
2024 None of the above 25 31 16 11 14 1 2 26 74 80
2022 Client contact centre 52 13 9 6 15 0 5 20
2022 Federal regulators 29 32 17 14 4 0 4 25
2022 Communications or public affairs 17 35 20 15 8 2 2 90
2022 Access to information and privacy 25 32 23 7 13 0 0 35
2022 Security 16 27 46 0 11 0 0 20
2022 Legal services 33 39 28 0 0 0 0 15
2022 Administration and operations 26 37 20 8 7 1 1 175
2022 Human resources 20 31 22 17 9 0 1 305
2022 Financial management 26 30 22 12 9 1 1 160
2022 Procurement 40 26 22 8 4 0 0 25
2022 Real property 32 30 28 5 5 0 0 20
2022 Information management 43 7 16 19 13 0 3 30
2022 Information technology 20 27 25 15 13 0 1 165
2022 Internal audit 24 40 16 14 7 0 0 45
2022 Evaluation 39 15 35 10 0 0 0 20
2022 Data sciences 27 17 28 23 5 0 0 40
2022 Policy 17 36 22 13 12 0 1 330
2022 Project management 15 36 24 15 8 0 1 75
2022 Other services to the public 27 22 40 0 11 0 0 15
2022 None of the above 21 38 22 11 6 0 2 105
2020 Client contact centre 34 38 25 3 0 0 0 30
2020 Federal regulators 21 43 24 8 4 0 0 25
2020 Communications or public affairs 27 25 25 20 3 0 0 100
2020 Access to information and privacy 41 18 26 9 6 0 0 30
2020 Security 6 24 30 24 15 0 0 20
2020 Legal services 51 14 19 16 0 0 0 15
2020 Administration and operations 30 34 21 10 4 0 1 190
2020 Human resources 21 31 23 16 10 0 0 270
2020 Financial management 28 29 24 13 4 1 1 195
2020 Procurement 44 36 12 4 4 0 0 25
2020 Real property 24 40 25 5 5 0 0 20
2020 Information management 28 22 25 7 18 0 0 25
2020 Information technology 24 29 27 9 9 0 2 170
2020 Internal audit 37 34 15 12 2 0 0 40
2020 Evaluation 41 32 9 14 4 0 0 20
2020 Data sciences 18 37 28 12 6 0 0 35
2020 Policy 20 34 24 11 10 0 0 385
2020 Project management 18 31 20 21 8 2 0 60
2020 Other services to the public 24 11 35 23 0 8 0 15
2020 None of the above 19 29 31 12 5 2 1 115
2019 Client contact centre 30 27 22 17 4 0 0 25
2019 Federal regulators 16 32 23 12 8 8 0 25
2019 Communications or public affairs 30 36 19 10 4 1 0 95
2019 Access to information and privacy 28 41 15 11 4 0 0 25
2019 Security 28 28 22 13 6 0 3 30
2019 Legal services 48 26 11 10 0 0 5 20
2019 Administration and operations 28 38 17 10 5 0 2 190
2019 Human resources 17 37 20 15 10 0 1 280
2019 Financial management 30 29 24 9 8 0 0 165
2019 Procurement 28 8 26 23 15 0 0 25
2019 Real property 43 35 13 0 8 0 0 25
2019 Information management 33 28 12 20 8 0 0 25
2019 Information technology 17 32 23 17 11 0 0 170
2019 Internal audit 26 32 25 13 4 0 0 50
2019 Evaluation 28 33 28 6 6 0 0 20
2019 Data sciences 15 36 15 21 12 0 0 40
2019 Policy 19 35 27 12 6 0 0 350
2019 Project management 16 42 29 9 4 0 0 55
2019 Other services to the public 22 47 23 8 0 0 0 20
2019 None of the above 27 32 25 10 7 0 0 105

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 27 9 4 8 0 0 52 48 25
2024 Intelligence analysts 50 26 7 9 8 0 0 50 50 10
2024 Federal regulators 47 36 7 4 7 0 0 47 53 30
2024 Compliance, inspection and enforcement 22 27 30 22 0 0 0 22 78 15
2024 Communications or public affairs 25 33 19 20 3 0 0 25 75 70
2024 Access to information and privacy 20 41 17 0 15 0 7 22 78 25
2024 Security 53 29 8 0 10 0 0 53 47 20
2024 Administration and operations 39 25 15 9 10 0 2 39 61 170
2024 Human resources 23 31 16 16 14 0 1 23 77 265
2024 Financial management 29 35 15 9 10 2 0 29 71 165
2024 Procurement 27 29 12 17 16 0 0 27 73 25
2024 Information management 27 21 22 14 16 0 0 27 73 30
2024 Information technology 28 20 21 11 18 1 1 29 71 120
2024 Internal audit 19 23 18 16 21 3 0 19 81 30
2024 Evaluation 27 13 14 26 20 0 0 27 73 20
2024 Data sciences 21 43 19 7 11 0 0 21 79 35
2024 Policy 28 24 21 11 15 0 1 28 72 330
2024 Project management 23 23 23 17 11 3 0 23 77 35
2024 Other services to the public 38 25 16 0 0 20 0 48 52 10
2024 None of the above 38 30 8 6 15 1 2 39 61 80
2022 Client contact centre 42 20 6 10 11 0 10 20
2022 Federal regulators 53 14 25 4 4 0 0 25
2022 Communications or public affairs 23 31 27 11 6 2 1 90
2022 Access to information and privacy 32 25 20 14 6 0 2 35
2022 Security 39 35 11 5 11 0 0 20
2022 Legal services 37 35 17 0 11 0 0 15
2022 Administration and operations 36 34 15 11 5 0 0 175
2022 Human resources 30 26 21 11 11 1 0 305
2022 Financial management 36 31 13 12 7 1 1 160
2022 Procurement 46 24 14 12 4 0 0 25
2022 Real property 47 28 10 10 5 0 0 20
2022 Information management 36 22 17 13 12 0 0 30
2022 Information technology 28 33 16 12 10 0 0 165
2022 Internal audit 33 34 12 4 15 0 2 45
2022 Evaluation 34 30 26 10 0 0 0 20
2022 Data sciences 26 30 16 23 4 0 0 40
2022 Policy 24 32 21 12 10 0 1 325
2022 Project management 23 29 17 13 18 0 0 75
2022 Other services to the public 25 23 41 10 0 0 0 15
2022 None of the above 32 29 23 5 8 0 3 105
2020 Client contact centre 40 29 18 13 0 0 0 30
2020 Federal regulators 39 24 28 8 0 0 0 25
2020 Communications or public affairs 36 27 19 14 3 0 0 100
2020 Access to information and privacy 36 32 17 9 6 0 0 30
2020 Security 10 19 43 18 10 0 0 20
2020 Legal services 51 20 6 24 0 0 0 15
2020 Administration and operations 31 40 17 7 4 0 1 195
2020 Human resources 27 28 24 13 8 0 0 270
2020 Financial management 38 32 16 9 4 1 1 195
2020 Procurement 40 40 12 0 8 0 0 25
2020 Real property 39 45 5 10 0 0 0 20
2020 Information management 26 25 23 15 11 0 0 25
2020 Information technology 31 37 15 10 7 0 1 175
2020 Internal audit 53 21 12 9 5 0 0 45
2020 Evaluation 32 19 23 9 13 0 5 20
2020 Data sciences 25 40 15 15 6 0 0 35
2020 Policy 25 33 22 11 8 0 0 380
2020 Project management 27 35 22 7 10 0 0 60
2020 Other services to the public 27 30 24 11 0 8 0 15
2020 None of the above 28 32 23 9 7 1 0 115
2019 Client contact centre 26 26 22 17 4 0 4 25
2019 Federal regulators 36 8 24 16 12 4 0 25
2019 Communications or public affairs 31 32 21 11 5 0 0 100
2019 Access to information and privacy 40 22 34 4 0 0 0 25
2019 Security 28 31 19 13 6 0 3 30
2019 Legal services 48 26 20 5 0 0 0 20
2019 Administration and operations 33 33 22 7 5 0 1 190
2019 Human resources 26 28 20 12 12 0 1 280
2019 Financial management 33 26 24 11 6 0 0 165
2019 Procurement 35 16 26 8 15 0 0 25
2019 Real property 57 13 22 0 8 0 0 25
2019 Information management 32 37 16 4 8 0 4 25
2019 Information technology 24 28 21 16 11 0 0 170
2019 Internal audit 30 41 14 8 6 0 0 50
2019 Evaluation 29 30 18 18 6 0 0 15
2019 Data sciences 20 25 21 13 20 0 0 40
2019 Policy 24 33 21 13 9 0 0 350
2019 Project management 22 36 21 14 7 0 0 55
2019 Other services to the public 32 37 23 4 4 0 0 20
2019 None of the above 33 22 30 11 5 0 1 105

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 31 4 0 8 0 0 57 43 25
2024 Intelligence analysts 50 33 0 9 0 8 0 55 45 10
2024 Federal regulators 61 28 4 4 4 0 0 61 39 30
2024 Compliance, inspection and enforcement 56 30 7 7 0 0 0 56 44 15
2024 Communications or public affairs 41 39 6 6 6 0 1 41 59 70
2024 Access to information and privacy 40 26 20 11 0 0 4 42 58 25
2024 Security 51 30 8 6 5 0 0 51 49 20
2024 Administration and operations 51 21 11 6 9 0 2 52 48 170
2024 Human resources 43 25 12 8 10 0 1 43 57 265
2024 Financial management 47 25 12 8 7 1 0 47 53 160
2024 Procurement 39 36 17 0 8 0 0 39 61 25
2024 Information management 44 19 15 16 3 0 3 45 55 30
2024 Information technology 35 35 12 10 6 1 2 36 64 120
2024 Internal audit 44 28 10 0 18 0 0 44 56 30
2024 Evaluation 37 12 20 20 12 0 0 37 63 20
2024 Data sciences 65 14 11 6 0 0 2 67 33 35
2024 Policy 45 28 13 7 6 0 1 46 54 330
2024 Project management 36 32 6 6 17 3 0 37 63 35
2024 Other services to the public 77 13 9 0 0 0 0 77 23 10
2024 None of the above 51 15 13 6 12 1 2 53 47 80
2022 Client contact centre 53 15 0 10 16 0 5 20
2022 Federal regulators 74 4 11 7 0 0 4 25
2022 Communications or public affairs 49 22 9 6 9 3 2 90
2022 Access to information and privacy 51 31 3 5 8 0 2 35
2022 Security 72 16 5 0 7 0 0 20
2022 Legal services 59 24 6 0 11 0 0 15
2022 Administration and operations 54 31 8 0 4 1 1 175
2022 Human resources 51 20 12 6 9 0 1 305
2022 Financial management 49 25 12 7 5 1 1 160
2022 Procurement 59 22 7 0 12 0 0 25
2022 Real property 72 13 10 5 0 0 0 20
2022 Information management 35 37 10 16 3 0 0 30
2022 Information technology 50 23 13 4 8 0 1 165
2022 Internal audit 58 24 8 8 2 0 0 45
2022 Evaluation 67 5 17 4 7 0 0 20
2022 Data sciences 57 5 24 12 2 0 0 40
2022 Policy 48 26 11 6 8 0 1 330
2022 Project management 44 31 10 5 9 0 1 70
2022 Other services to the public 51 21 19 9 0 0 0 15
2022 None of the above 50 26 8 6 6 0 3 105
2020 Client contact centre 63 19 9 9 0 0 0 30
2020 Federal regulators 56 36 4 0 4 0 0 25
2020 Communications or public affairs 51 20 14 10 5 0 0 100
2020 Access to information and privacy 58 33 5 0 3 0 0 30
2020 Security 39 19 18 14 10 0 0 20
2020 Legal services 44 18 15 24 0 0 0 15
2020 Administration and operations 52 25 14 2 6 0 1 195
2020 Human resources 45 28 13 8 5 0 0 265
2020 Financial management 54 23 12 5 5 1 0 190
2020 Procurement 63 29 9 0 0 0 0 25
2020 Real property 80 10 10 0 0 0 0 20
2020 Information management 54 16 23 0 7 0 0 25
2020 Information technology 54 20 15 4 6 0 1 170
2020 Internal audit 74 14 7 2 2 0 0 45
2020 Evaluation 45 27 14 10 4 0 0 20
2020 Data sciences 48 31 7 11 3 0 0 35
2020 Policy 47 26 15 7 5 0 0 380
2020 Project management 53 31 7 5 4 0 0 55
2020 Other services to the public 57 19 18 5 0 0 0 15
2020 None of the above 41 35 11 6 5 1 1 115
2019 Client contact centre 30 31 22 4 9 4 0 25
2019 Federal regulators 61 15 8 4 12 0 0 25
2019 Communications or public affairs 55 21 17 3 3 0 0 100
2019 Access to information and privacy 48 23 18 7 4 0 0 25
2019 Security 46 28 13 6 3 0 3 30
2019 Legal services 64 21 15 0 0 0 0 20
2019 Administration and operations 55 23 11 5 5 1 1 190
2019 Human resources 48 22 14 6 8 1 1 280
2019 Financial management 48 27 15 4 5 0 1 165
2019 Procurement 42 31 8 15 4 0 0 25
2019 Real property 65 23 8 0 4 0 0 25
2019 Information management 53 12 20 8 4 0 4 25
2019 Information technology 45 28 10 8 8 0 0 170
2019 Internal audit 52 27 10 8 2 0 0 50
2019 Evaluation 45 28 17 11 0 0 0 20
2019 Data sciences 39 29 18 8 5 0 0 40
2019 Policy 50 27 11 4 7 0 0 350
2019 Project management 40 34 15 7 4 0 0 55
2019 Other services to the public 46 18 19 13 4 0 0 20
2019 None of the above 41 31 17 5 6 1 0 105

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 66 26 0 0 8 0 0 66 34 25
2024 Intelligence analysts 54 8 29 9 0 0 0 54 46 10
2024 Federal regulators 57 21 6 12 4 0 0 57 43 30
2024 Compliance, inspection and enforcement 60 25 0 15 0 0 0 60 40 15
2024 Communications or public affairs 66 18 7 7 1 0 0 66 34 70
2024 Access to information and privacy 41 27 16 8 0 0 7 44 56 25
2024 Security 66 21 8 0 0 0 6 70 30 20
2024 Administration and operations 58 26 6 2 6 0 1 59 41 170
2024 Human resources 52 26 11 3 6 0 2 54 46 265
2024 Financial management 56 25 12 3 4 1 0 56 44 165
2024 Procurement 52 40 0 4 4 0 0 52 48 25
2024 Information management 62 16 9 12 0 0 0 62 38 30
2024 Information technology 51 24 7 7 10 1 1 51 49 120
2024 Internal audit 46 22 19 3 6 0 3 48 52 30
2024 Evaluation 41 16 29 5 10 0 0 41 59 20
2024 Data sciences 64 11 13 4 5 0 2 66 34 35
2024 Policy 51 23 13 7 6 0 1 51 49 330
2024 Project management 46 27 13 6 7 0 0 46 54 35
2024 Other services to the public 39 32 9 0 0 20 0 48 52 10
2024 None of the above 60 22 8 1 6 0 2 61 39 80
2022 Client contact centre 44 20 16 10 0 0 10 20
2022 Federal regulators 43 36 14 3 0 0 4 25
2022 Communications or public affairs 59 23 7 4 3 1 3 90
2022 Access to information and privacy 44 26 15 6 7 0 2 35
2022 Security 47 46 7 0 0 0 0 20
2022 Legal services 56 27 11 6 0 0 0 15
2022 Administration and operations 62 24 8 4 1 0 1 175
2022 Human resources 49 26 13 6 5 0 1 305
2022 Financial management 54 25 10 6 3 1 2 160
2022 Procurement 52 24 7 6 4 0 7 25
2022 Real property 85 5 4 5 0 0 0 20
2022 Information management 43 31 21 3 3 0 0 30
2022 Information technology 57 26 8 3 3 0 2 165
2022 Internal audit 47 30 12 9 2 0 0 45
2022 Evaluation 37 24 26 6 7 0 0 20
2022 Data sciences 51 13 19 13 4 0 0 40
2022 Policy 51 29 11 4 4 0 1 325
2022 Project management 40 30 20 4 4 0 1 70
2022 Other services to the public 58 21 20 0 0 0 0 15
2022 None of the above 63 15 9 5 5 0 3 105
2020 Client contact centre 39 22 29 10 0 0 0 30
2020 Federal regulators 29 30 13 12 16 0 0 25
2020 Communications or public affairs 25 31 24 16 4 0 0 100
2020 Access to information and privacy 29 38 15 12 6 0 0 30
2020 Security 19 19 48 9 5 0 0 20
2020 Legal services 17 36 17 22 8 0 0 15
2020 Administration and operations 28 31 22 12 5 0 2 190
2020 Human resources 25 33 21 14 6 0 0 265
2020 Financial management 34 28 24 8 5 1 1 195
2020 Procurement 32 20 33 11 4 0 0 25
2020 Real property 34 25 35 5 0 0 0 20
2020 Information management 33 35 18 7 7 0 0 25
2020 Information technology 29 33 21 10 7 0 1 175
2020 Internal audit 23 29 33 7 9 0 0 45
2020 Evaluation 9 51 18 14 9 0 0 20
2020 Data sciences 27 31 14 18 6 4 0 35
2020 Policy 23 32 23 14 8 0 0 385
2020 Project management 15 39 26 11 9 0 0 60
2020 Other services to the public 40 19 27 5 8 0 0 15
2020 None of the above 17 28 35 11 6 1 1 115

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 30 20 0 4 0 0 46 54 25
2024 Intelligence analysts 64 18 18 0 0 0 0 64 36 10
2024 Federal regulators 55 17 18 6 0 5 0 58 42 30
2024 Compliance, inspection and enforcement 29 24 11 21 15 0 0 29 71 15
2024 Communications or public affairs 33 33 21 10 4 0 0 33 67 70
2024 Access to information and privacy 33 25 30 8 0 0 3 34 66 25
2024 Security 43 16 26 6 10 0 0 43 57 20
2024 Administration and operations 45 25 16 7 5 0 2 46 54 170
2024 Human resources 28 31 19 11 10 0 1 29 71 265
2024 Financial management 35 36 19 3 6 1 0 36 64 160
2024 Procurement 22 39 24 7 8 0 0 22 78 25
2024 Information management 39 42 12 3 4 0 0 39 61 30
2024 Information technology 34 37 13 8 6 1 1 35 65 120
2024 Internal audit 24 30 23 6 18 0 0 24 76 30
2024 Evaluation 30 37 16 11 5 0 0 30 70 20
2024 Data sciences 58 24 12 2 3 0 0 58 42 35
2024 Policy 32 30 21 6 10 0 1 32 68 330
2024 Project management 41 28 18 4 8 0 0 41 59 35
2024 Other services to the public 51 14 9 6 0 20 0 64 36 10
2024 None of the above 49 26 13 6 5 1 0 50 50 80
2022 Client contact centre 41 10 24 11 4 0 10 20
2022 Federal regulators 32 22 29 4 14 0 0 25
2022 Communications or public affairs 31 37 23 4 1 0 3 90
2022 Access to information and privacy 26 42 21 7 4 0 0 35
2022 Security 52 40 8 0 0 0 0 15
2022 Legal services 26 53 22 0 0 0 0 15
2022 Administration and operations 41 31 17 7 3 0 0 175
2022 Human resources 34 28 21 10 7 0 0 305
2022 Financial management 44 23 18 7 7 1 1 160
2022 Procurement 40 38 7 11 4 0 0 25
2022 Real property 55 40 5 0 0 0 0 20
2022 Information management 32 34 19 3 6 3 3 30
2022 Information technology 42 28 19 6 4 0 1 165
2022 Internal audit 36 29 20 11 4 0 0 45
2022 Evaluation 57 9 10 13 11 0 0 20
2022 Data sciences 38 28 21 10 2 0 0 35
2022 Policy 31 33 21 8 6 0 1 325
2022 Project management 24 38 18 13 6 0 1 75
2022 Other services to the public 5 39 41 15 0 0 0 15
2022 None of the above 43 28 14 11 2 0 2 105
2020 Client contact centre 29 44 27 0 0 0 0 30
2020 Federal regulators 50 16 12 14 8 0 0 25
2020 Communications or public affairs 31 33 18 10 7 1 0 100
2020 Access to information and privacy 38 27 23 9 3 0 0 30
2020 Security 20 22 28 20 10 0 0 20
2020 Legal services 31 31 14 16 8 0 0 15
2020 Administration and operations 37 34 15 11 3 0 1 195
2020 Human resources 29 34 21 9 6 0 0 270
2020 Financial management 38 30 20 9 3 0 0 195
2020 Procurement 48 24 16 8 4 0 0 25
2020 Real property 35 30 25 5 5 0 0 20
2020 Information management 45 30 11 11 4 0 0 25
2020 Information technology 38 34 17 6 3 0 2 175
2020 Internal audit 28 35 28 7 2 0 0 45
2020 Evaluation 50 19 14 13 0 0 5 20
2020 Data sciences 46 29 8 14 3 0 0 35
2020 Policy 27 34 23 11 5 0 0 380
2020 Project management 24 36 20 10 10 0 0 60
2020 Other services to the public 18 48 29 5 0 0 0 15
2020 None of the above 24 41 20 10 5 1 0 115
2019 Client contact centre 25 40 22 9 4 0 0 25
2019 Federal regulators 57 20 19 0 0 4 0 25
2019 Communications or public affairs 43 32 20 5 0 0 0 100
2019 Access to information and privacy 36 34 23 4 4 0 0 25
2019 Security 40 22 29 3 3 0 3 30
2019 Legal services 38 32 20 4 5 0 0 20
2019 Administration and operations 40 34 16 5 5 0 1 190
2019 Human resources 35 35 17 8 5 0 1 280
2019 Financial management 40 28 22 7 3 0 0 165
2019 Procurement 32 23 30 8 4 0 4 25
2019 Real property 44 30 17 9 0 0 0 25
2019 Information management 40 28 16 12 4 0 0 25
2019 Information technology 35 38 19 7 1 0 0 170
2019 Internal audit 43 36 17 4 0 0 0 50
2019 Evaluation 44 22 22 11 0 0 0 20
2019 Data sciences 30 34 21 10 5 0 0 40
2019 Policy 35 35 18 7 5 0 0 350
2019 Project management 32 35 11 13 9 0 0 55
2019 Other services to the public 36 27 28 9 0 0 0 20
2019 None of the above 41 34 13 8 3 0 2 105

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 18 16 7 8 0 4 48 52 25
2024 Intelligence analysts 21 8 22 18 8 0 24 27 73 10
2024 Federal regulators 16 25 17 22 17 0 3 16 84 30
2024 Compliance, inspection and enforcement 40 31 15 0 14 0 0 40 60 15
2024 Communications or public affairs 37 20 15 4 21 0 3 38 62 70
2024 Access to information and privacy 19 29 20 18 15 0 0 19 81 25
2024 Security 39 16 17 8 15 0 5 41 59 20
2024 Administration and operations 44 19 10 11 14 0 3 45 55 170
2024 Human resources 32 18 13 14 19 0 4 33 67 265
2024 Financial management 28 25 18 12 17 1 1 28 72 160
2024 Procurement 37 29 25 5 4 0 0 37 63 25
2024 Information management 44 8 19 8 16 0 4 46 54 30
2024 Information technology 33 15 19 16 14 0 4 34 66 120
2024 Internal audit 26 27 7 13 27 0 0 26 74 30
2024 Evaluation 32 31 26 0 10 0 0 32 68 20
2024 Data sciences 51 19 5 7 14 0 3 53 47 35
2024 Policy 28 21 18 11 20 0 2 29 71 330
2024 Project management 47 8 15 10 21 0 0 47 53 35
2024 Other services to the public 41 33 13 9 4 0 0 41 59 10
2024 None of the above 44 8 19 5 21 1 2 45 55 80
2022 Client contact centre 45 25 10 0 8 7 5 20
2022 Federal regulators 50 21 18 4 4 0 4 25
2022 Communications or public affairs 45 22 15 10 9 0 0 90
2022 Access to information and privacy 38 34 14 3 10 0 0 35
2022 Security 77 18 0 6 0 0 0 20
2022 Legal services 45 27 27 0 0 0 0 15
2022 Administration and operations 49 26 12 5 5 0 2 175
2022 Human resources 40 19 18 12 9 1 2 305
2022 Financial management 45 18 15 8 9 3 2 160
2022 Procurement 65 21 4 7 4 0 0 25
2022 Real property 61 5 29 0 5 0 0 20
2022 Information management 52 20 15 3 3 3 3 30
2022 Information technology 49 17 15 8 8 1 3 165
2022 Internal audit 32 23 21 12 12 0 0 45
2022 Evaluation 35 34 21 4 6 0 0 20
2022 Data sciences 33 17 21 13 8 0 8 35
2022 Policy 41 26 15 7 10 0 2 325
2022 Project management 38 21 21 6 7 0 6 70
2022 Other services to the public 34 27 16 5 18 0 0 15
2022 None of the above 45 24 14 7 5 0 5 105
2020 Client contact centre 60 27 6 7 0 0 0 30
2020 Federal regulators 41 35 20 4 0 0 0 25
2020 Communications or public affairs 45 26 18 7 2 0 2 100
2020 Access to information and privacy 46 35 15 3 0 0 0 30
2020 Security 49 23 14 14 0 0 0 20
2020 Legal services 33 31 36 0 0 0 0 15
2020 Administration and operations 44 29 15 5 4 1 3 190
2020 Human resources 50 28 13 5 2 0 1 265
2020 Financial management 50 22 17 7 3 1 1 190
2020 Procurement 55 13 17 11 4 0 0 25
2020 Real property 34 31 25 10 0 0 0 20
2020 Information management 61 17 4 14 4 0 0 25
2020 Information technology 50 28 12 6 3 0 0 170
2020 Internal audit 45 34 17 5 0 0 0 40
2020 Evaluation 46 41 9 5 0 0 0 20
2020 Data sciences 44 37 10 3 3 3 0 35
2020 Policy 38 28 20 7 4 0 2 380
2020 Project management 46 26 15 8 3 0 2 60
2020 Other services to the public 48 23 23 6 0 0 0 15
2020 None of the above 35 35 15 9 1 2 4 115
2019 Client contact centre 73 13 9 0 0 0 4 25
2019 Federal regulators 52 12 24 0 8 4 0 25
2019 Communications or public affairs 67 20 9 2 2 0 0 95
2019 Access to information and privacy 66 15 11 8 0 0 0 25
2019 Security 49 16 16 10 6 0 3 30
2019 Legal services 48 36 10 5 0 0 0 20
2019 Administration and operations 66 16 7 6 3 0 2 190
2019 Human resources 49 22 14 7 5 0 1 280
2019 Financial management 59 20 12 4 4 0 1 165
2019 Procurement 35 23 19 12 11 0 0 25
2019 Real property 69 9 13 9 0 0 0 20
2019 Information management 64 12 12 4 4 0 4 25
2019 Information technology 56 25 6 6 7 0 0 170
2019 Internal audit 59 15 16 6 2 0 2 50
2019 Evaluation 67 17 0 17 0 0 0 20
2019 Data sciences 38 21 21 10 10 0 0 40
2019 Policy 50 23 14 6 7 0 0 350
2019 Project management 47 26 15 4 7 0 2 55
2019 Other services to the public 54 14 28 4 0 0 0 20
2019 None of the above 58 23 10 5 4 0 1 105

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 28 12 0 0 0 0 60 40 25
2024 Intelligence analysts 60 0 13 10 17 0 0 60 40 10
2024 Federal regulators 31 25 20 14 10 0 0 31 69 30
2024 Compliance, inspection and enforcement 50 22 15 8 6 0 0 50 50 15
2024 Communications or public affairs 39 31 9 10 10 0 1 39 61 70
2024 Access to information and privacy 37 31 12 12 8 0 0 37 63 25
2024 Security 53 25 22 0 0 0 0 53 47 20
2024 Administration and operations 46 34 11 2 5 0 2 47 53 170
2024 Human resources 37 34 14 9 4 0 2 38 62 265
2024 Financial management 43 33 12 5 5 1 0 44 56 165
2024 Procurement 30 52 14 4 0 0 0 30 70 25
2024 Information management 36 38 14 7 6 0 0 36 64 30
2024 Information technology 46 26 13 10 4 0 1 47 53 120
2024 Internal audit 38 17 23 12 9 0 0 38 62 30
2024 Evaluation 38 37 15 6 5 0 0 38 62 20
2024 Data sciences 49 26 16 9 0 0 0 49 51 35
2024 Policy 39 29 20 6 6 0 1 39 61 330
2024 Project management 53 24 3 7 14 0 0 53 47 35
2024 Other services to the public 41 13 42 0 4 0 0 41 59 10
2024 None of the above 51 23 13 9 3 0 2 52 48 80
2022 Client contact centre 65 12 5 9 4 0 5 20
2022 Federal regulators 32 46 18 4 0 0 0 25
2022 Communications or public affairs 45 37 13 4 0 1 0 90
2022 Access to information and privacy 39 43 18 0 0 0 0 35
2022 Security 67 21 5 7 0 0 0 20
2022 Legal services 37 46 11 6 0 0 0 15
2022 Administration and operations 49 33 12 3 2 0 1 175
2022 Human resources 43 32 15 7 3 0 1 305
2022 Financial management 52 32 12 1 2 1 1 160
2022 Procurement 67 15 7 7 4 0 0 25
2022 Real property 65 25 4 5 0 0 0 20
2022 Information management 58 21 15 4 0 0 3 30
2022 Information technology 57 23 13 1 3 0 2 165
2022 Internal audit 39 33 19 9 0 0 0 45
2022 Evaluation 31 31 26 5 7 0 0 20
2022 Data sciences 42 29 8 16 5 0 0 40
2022 Policy 41 39 13 2 4 0 1 325
2022 Project management 39 35 14 4 6 0 1 70
2022 Other services to the public 33 52 14 0 0 0 0 15
2022 None of the above 50 35 9 2 3 0 1 105
2020 Client contact centre 44 30 20 6 0 0 0 30
2020 Federal regulators 17 30 29 16 8 0 0 25
2020 Communications or public affairs 27 47 16 6 4 0 0 100
2020 Access to information and privacy 27 46 18 6 3 0 0 30
2020 Security 30 38 32 0 0 0 0 20
2020 Legal services 33 45 14 8 0 0 0 15
2020 Administration and operations 34 39 17 6 3 0 1 195
2020 Human resources 32 36 19 9 3 0 0 265
2020 Financial management 32 36 18 8 6 0 0 190
2020 Procurement 25 45 12 11 8 0 0 25
2020 Real property 19 36 30 10 5 0 0 20
2020 Information management 34 34 10 14 7 0 0 25
2020 Information technology 40 37 14 6 3 0 0 170
2020 Internal audit 30 35 22 9 2 0 0 40
2020 Evaluation 18 32 37 9 5 0 0 20
2020 Data sciences 22 32 31 12 3 0 0 35
2020 Policy 24 36 23 10 7 0 0 375
2020 Project management 38 29 19 9 5 0 0 60
2020 Other services to the public 35 29 31 0 5 0 0 15
2020 None of the above 19 41 23 11 5 1 0 110

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 89 3 4 0 0 0 4 92 8 25
2024 Intelligence analysts 67 18 0 7 0 8 0 73 27 10
2024 Federal regulators 79 11 0 0 0 0 10 88 12 30
2024 Compliance, inspection and enforcement 72 7 0 0 0 6 15 91 9 15
2024 Communications or public affairs 61 9 4 1 5 3 16 75 25 70
2024 Access to information and privacy 74 7 11 0 0 0 7 80 20 25
2024 Security 83 3 0 0 5 0 9 91 9 20
2024 Administration and operations 69 16 4 1 2 0 10 76 24 170
2024 Human resources 66 11 3 1 3 0 16 79 21 260
2024 Financial management 72 8 1 4 4 2 9 80 20 165
2024 Procurement 80 12 0 0 0 4 4 87 13 25
2024 Information management 61 12 6 0 0 0 22 78 22 30
2024 Information technology 72 9 2 3 2 1 11 82 18 120
2024 Internal audit 66 10 6 3 6 0 9 73 27 30
2024 Evaluation 80 5 5 5 6 0 0 80 20 20
2024 Data sciences 85 3 0 4 0 0 8 93 7 35
2024 Policy 64 12 3 1 4 1 15 76 24 330
2024 Project management 69 8 10 0 4 0 8 75 25 35
2024 Other services to the public 78 11 6 0 0 0 4 82 18 10
2024 None of the above 74 9 1 4 2 1 9 82 18 80

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 77 11 4 0 4 0 4 80 20 25
2024 Intelligence analysts 75 10 0 7 8 0 0 75 25 10
2024 Federal regulators 79 7 4 0 4 0 7 84 16 30
2024 Compliance, inspection and enforcement 65 0 0 7 0 6 22 90 10 15
2024 Communications or public affairs 49 12 12 4 7 3 13 58 42 70
2024 Access to information and privacy 59 4 15 8 7 0 7 64 36 25
2024 Security 67 13 5 11 0 0 4 70 30 20
2024 Administration and operations 59 16 7 4 6 0 8 64 36 170
2024 Human resources 60 10 10 3 5 0 14 69 31 265
2024 Financial management 59 16 5 3 7 2 8 65 35 165
2024 Procurement 62 15 6 9 0 4 4 68 32 25
2024 Information management 52 9 6 7 4 3 19 66 34 30
2024 Information technology 56 11 8 7 9 1 8 61 39 120
2024 Internal audit 65 6 10 0 12 0 6 70 30 30
2024 Evaluation 70 0 15 5 11 0 0 70 30 20
2024 Data sciences 79 13 0 2 4 0 2 80 20 35
2024 Policy 60 13 6 3 5 1 13 69 31 330
2024 Project management 54 9 15 4 7 0 11 61 39 35
2024 Other services to the public 56 29 0 6 0 0 9 62 38 10
2024 None of the above 67 16 4 5 2 0 5 71 29 80

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 84 7 0 0 8 0 0 84 16 25
2024 Intelligence analysts 82 0 10 0 0 8 0 89 11 10
2024 Federal regulators 81 9 0 0 4 0 7 86 14 30
2024 Compliance, inspection and enforcement 80 0 13 0 0 0 7 86 14 15
2024 Communications or public affairs 70 9 4 3 3 1 10 79 21 70
2024 Access to information and privacy 70 4 12 7 0 4 4 75 25 25
2024 Security 82 8 0 6 0 0 4 86 14 20
2024 Administration and operations 69 10 1 7 7 1 6 73 27 170
2024 Human resources 70 7 6 2 6 1 9 78 22 265
2024 Financial management 68 14 5 4 4 2 4 73 27 160
2024 Procurement 67 11 9 0 8 0 4 70 30 25
2024 Information management 60 5 14 0 4 11 6 73 27 30
2024 Information technology 74 7 5 2 5 0 6 79 21 120
2024 Internal audit 81 3 3 6 3 0 3 84 16 30
2024 Evaluation 59 15 11 5 5 5 0 63 37 20
2024 Data sciences 75 0 10 5 2 6 2 82 18 35
2024 Policy 72 11 4 3 2 0 8 78 22 330
2024 Project management 73 7 9 6 2 3 0 75 25 35
2024 Other services to the public 66 0 0 0 0 29 4 100 0 10
2024 None of the above 75 9 4 2 4 2 3 79 21 80
2022 Client contact centre 65 10 4 5 5 6 5 20
2022 Federal regulators 72 0 0 0 0 11 17 25
2022 Communications or public affairs 77 12 2 1 1 0 6 85
2022 Access to information and privacy 81 10 5 2 0 0 2 35
2022 Security 76 18 5 0 0 0 0 20
2022 Legal services 78 16 0 0 0 0 6 15
2022 Administration and operations 86 5 3 0 1 0 4 175
2022 Human resources 75 8 4 2 5 1 5 305
2022 Financial management 76 7 3 2 3 2 8 160
2022 Procurement 77 3 0 0 12 0 8 25
2022 Real property 80 0 10 10 0 0 0 20
2022 Information management 68 17 6 3 0 0 7 30
2022 Information technology 77 7 4 2 3 1 5 165
2022 Internal audit 79 9 6 0 4 0 2 45
2022 Evaluation 75 5 13 0 7 0 0 20
2022 Data sciences 77 5 3 2 9 0 3 40
2022 Policy 73 11 3 2 4 2 5 330
2022 Project management 66 8 8 4 5 4 5 70
2022 Other services to the public 72 13 5 0 5 5 0 15
2022 None of the above 72 10 6 1 2 1 8 105
2020 Client contact centre 80 14 0 3 0 0 3 30
2020 Federal regulators 88 4 8 0 0 0 0 25
2020 Communications or public affairs 81 6 3 4 1 1 4 100
2020 Access to information and privacy 89 6 0 3 3 0 0 30
2020 Security 69 11 15 0 0 0 5 20
2020 Legal services 92 0 0 0 8 0 0 15
2020 Administration and operations 81 10 3 1 2 1 2 190
2020 Human resources 77 8 5 4 3 0 4 265
2020 Financial management 80 8 4 3 2 1 2 190
2020 Procurement 72 4 8 8 0 4 4 25
2020 Real property 86 9 5 0 0 0 0 20
2020 Information management 75 7 4 4 0 0 11 25
2020 Information technology 75 9 3 2 5 1 5 170
2020 Internal audit 85 10 2 0 0 0 2 40
2020 Evaluation 81 14 0 0 0 0 5 20
2020 Data sciences 82 9 3 3 3 0 0 35
2020 Policy 79 8 4 3 3 1 3 375
2020 Project management 78 14 2 3 0 0 3 60
2020 Other services to the public 80 8 8 0 0 5 0 15
2020 None of the above 77 9 6 3 2 2 2 110
2019 Client contact centre 60 14 17 4 0 0 4 25
2019 Federal regulators 67 17 4 0 4 4 4 25
2019 Communications or public affairs 88 5 3 3 1 0 0 95
2019 Access to information and privacy 55 23 4 11 4 0 3 25
2019 Security 84 13 0 0 0 0 3 30
2019 Legal services 79 5 11 0 0 0 4 20
2019 Administration and operations 74 12 5 4 4 0 2 190
2019 Human resources 76 9 4 4 3 2 2 280
2019 Financial management 72 10 3 3 8 1 2 165
2019 Procurement 58 4 8 4 12 8 8 25
2019 Real property 88 4 0 0 4 0 4 25
2019 Information management 76 16 4 0 0 0 4 25
2019 Information technology 72 10 5 4 6 1 1 170
2019 Internal audit 69 16 4 6 0 2 2 50
2019 Evaluation 83 6 6 6 0 0 0 20
2019 Data sciences 66 16 8 3 8 0 0 40
2019 Policy 77 8 5 3 4 0 3 350
2019 Project management 64 13 7 4 9 2 2 55
2019 Other services to the public 92 0 0 4 4 0 0 20
2019 None of the above 70 9 7 6 6 1 2 105

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 72 24 4 0 0 0 0 72 28 25
2024 Intelligence analysts 90 0 10 0 0 0 0 90 10 10
2024 Federal regulators 82 18 0 0 0 0 0 82 18 30
2024 Compliance, inspection and enforcement 65 21 15 0 0 0 0 65 35 15
2024 Communications or public affairs 63 18 5 3 3 1 6 68 32 70
2024 Access to information and privacy 64 18 15 0 0 4 0 66 34 25
2024 Security 71 25 0 0 0 0 4 74 26 20
2024 Administration and operations 60 19 7 2 6 0 5 64 36 170
2024 Human resources 66 20 6 3 1 0 4 68 32 265
2024 Financial management 61 22 9 2 3 2 1 63 37 165
2024 Procurement 69 19 4 4 4 0 0 69 31 25
2024 Information management 66 9 9 3 6 4 3 70 30 30
2024 Information technology 61 17 12 6 2 0 3 63 37 120
2024 Internal audit 70 17 10 0 3 0 0 70 30 30
2024 Evaluation 48 30 17 0 0 5 0 50 50 20
2024 Data sciences 65 27 0 2 0 3 3 69 31 35
2024 Policy 63 24 6 3 2 0 2 64 36 330
2024 Project management 62 19 5 9 2 3 0 64 36 35
2024 Other services to the public 56 13 7 0 0 20 4 74 26 10
2024 None of the above 64 22 4 3 1 0 6 68 32 80
2022 Client contact centre 65 0 15 10 5 0 5 20
2022 Federal regulators 75 10 0 0 0 0 14 25
2022 Communications or public affairs 68 20 7 3 1 0 1 90
2022 Access to information and privacy 70 23 2 2 0 0 2 35
2022 Security 76 24 0 0 0 0 0 20
2022 Legal services 75 19 0 0 0 0 6 15
2022 Administration and operations 75 19 4 1 0 0 2 175
2022 Human resources 73 12 7 3 2 0 3 305
2022 Financial management 72 17 4 1 1 1 4 160
2022 Procurement 74 7 0 4 7 0 8 25
2022 Real property 86 4 10 0 0 0 0 20
2022 Information management 62 26 6 0 0 0 7 30
2022 Information technology 71 21 3 1 1 1 4 165
2022 Internal audit 66 14 8 5 4 0 4 45
2022 Evaluation 55 33 0 5 7 0 0 20
2022 Data sciences 67 10 13 6 5 0 0 40
2022 Policy 68 21 6 1 1 0 3 330
2022 Project management 60 24 10 4 0 0 3 70
2022 Other services to the public 90 5 5 0 0 0 0 15
2022 None of the above 66 13 13 1 0 1 6 105
2020 Client contact centre 75 12 13 0 0 0 0 30
2020 Federal regulators 56 28 12 4 0 0 0 25
2020 Communications or public affairs 70 20 6 2 1 0 1 100
2020 Access to information and privacy 85 12 3 0 0 0 0 30
2020 Security 86 5 5 0 0 0 5 20
2020 Legal services 70 22 0 8 0 0 0 15
2020 Administration and operations 75 14 5 3 2 1 1 190
2020 Human resources 71 15 6 4 1 0 2 265
2020 Financial management 70 22 3 5 0 0 0 190
2020 Procurement 60 24 4 8 4 0 0 25
2020 Real property 85 15 0 0 0 0 0 20
2020 Information management 68 14 14 4 0 0 0 25
2020 Information technology 73 15 8 2 1 1 1 170
2020 Internal audit 81 17 2 0 0 0 0 40
2020 Evaluation 68 19 9 0 0 0 5 20
2020 Data sciences 71 18 8 3 0 0 0 35
2020 Policy 69 20 5 2 0 0 3 375
2020 Project management 75 13 7 0 2 2 2 60
2020 Other services to the public 62 18 8 8 5 0 0 15
2020 None of the above 62 25 8 2 1 1 2 110
2019 Client contact centre 65 22 8 5 0 0 0 25
2019 Federal regulators 75 8 8 0 4 4 0 25
2019 Communications or public affairs 63 25 10 0 2 0 0 95
2019 Access to information and privacy 47 23 15 8 4 0 4 25
2019 Security 67 26 3 0 0 0 3 30
2019 Legal services 73 16 11 0 0 0 0 20
2019 Administration and operations 67 20 8 2 1 1 2 190
2019 Human resources 69 19 6 2 2 0 2 280
2019 Financial management 61 21 10 4 2 1 2 165
2019 Procurement 46 27 8 8 8 4 0 25
2019 Real property 74 22 0 4 0 0 0 25
2019 Information management 56 28 16 0 0 0 0 25
2019 Information technology 58 27 8 3 3 0 1 170
2019 Internal audit 69 21 8 0 0 0 2 50
2019 Evaluation 70 24 6 0 0 0 0 15
2019 Data sciences 59 26 8 5 3 0 0 40
2019 Policy 62 27 7 2 2 0 1 345
2019 Project management 58 24 7 4 5 0 2 55
2019 Other services to the public 60 27 9 0 4 0 0 20
2019 None of the above 59 23 13 2 1 1 1 105

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 84 8 0 0 8 0 0 84 16 25
2024 Intelligence analysts 82 0 10 8 0 0 0 82 18 10
2024 Federal regulators 79 14 7 0 0 0 0 79 21 25
2024 Compliance, inspection and enforcement 87 13 0 0 0 0 0 87 13 15
2024 Communications or public affairs 60 14 10 3 6 1 6 65 35 70
2024 Access to information and privacy 62 12 11 8 0 4 4 67 33 25
2024 Security 71 14 5 6 0 0 4 74 26 20
2024 Administration and operations 64 15 5 3 9 0 5 67 33 170
2024 Human resources 60 18 8 4 7 0 4 62 38 265
2024 Financial management 56 20 9 3 8 2 2 58 42 160
2024 Procurement 55 17 16 0 12 0 0 55 45 25
2024 Information management 63 18 7 7 3 3 0 65 35 30
2024 Information technology 57 18 8 8 7 0 2 59 41 120
2024 Internal audit 67 13 7 7 6 0 0 67 33 30
2024 Evaluation 47 12 10 16 10 5 0 49 51 20
2024 Data sciences 64 11 17 3 0 3 2 68 32 35
2024 Policy 65 16 9 4 4 0 2 67 33 330
2024 Project management 50 23 8 6 10 3 0 51 49 35
2024 Other services to the public 76 0 0 0 0 20 4 100 0 10
2024 None of the above 56 19 11 4 7 1 3 58 42 80
2022 Client contact centre 60 4 6 10 15 0 5 20
2022 Federal regulators 76 10 0 4 0 0 10 25
2022 Communications or public affairs 66 17 10 3 3 0 1 90
2022 Access to information and privacy 65 17 14 0 5 0 0 35
2022 Security 93 0 0 0 7 0 0 20
2022 Legal services 69 19 6 0 0 0 6 15
2022 Administration and operations 77 13 6 1 2 0 2 175
2022 Human resources 65 16 8 4 4 0 2 305
2022 Financial management 66 17 8 2 2 1 4 160
2022 Procurement 70 4 3 0 15 0 8 25
2022 Real property 75 14 5 5 0 0 0 20
2022 Information management 58 14 15 6 3 0 4 30
2022 Information technology 69 14 6 1 5 1 4 165
2022 Internal audit 58 22 6 5 8 0 2 45
2022 Evaluation 53 33 0 0 14 0 0 20
2022 Data sciences 67 13 6 2 12 0 0 40
2022 Policy 64 20 7 4 4 0 2 325
2022 Project management 58 21 14 1 5 0 1 70
2022 Other services to the public 80 11 5 5 0 0 0 15
2022 None of the above 61 18 10 3 2 1 5 105
2020 Client contact centre 70 18 6 3 3 0 0 30
2020 Federal regulators 55 28 8 4 4 0 0 25
2020 Communications or public affairs 75 14 6 2 3 0 1 100
2020 Access to information and privacy 78 9 6 3 5 0 0 30
2020 Security 66 15 9 0 9 0 0 20
2020 Legal services 92 0 0 0 8 0 0 15
2020 Administration and operations 73 17 4 2 3 1 1 190
2020 Human resources 65 15 8 6 3 0 2 265
2020 Financial management 72 18 4 4 2 0 0 190
2020 Procurement 63 16 4 12 0 0 4 25
2020 Real property 95 5 0 0 0 0 0 20
2020 Information management 77 12 7 4 0 0 0 25
2020 Information technology 71 17 3 2 5 1 1 165
2020 Internal audit 78 12 7 0 0 0 2 40
2020 Evaluation 64 18 14 0 0 0 5 20
2020 Data sciences 56 15 17 8 0 0 4 35
2020 Policy 64 16 9 5 4 0 2 380
2020 Project management 61 20 10 3 5 0 0 60
2020 Other services to the public 68 12 15 0 5 0 0 15
2020 None of the above 64 17 8 3 3 1 3 115
2019 Client contact centre 57 22 9 9 4 0 0 25
2019 Federal regulators 67 12 0 17 0 4 0 25
2019 Communications or public affairs 68 20 9 1 2 0 0 95
2019 Access to information and privacy 56 18 19 4 0 0 3 25
2019 Security 65 19 10 3 0 0 3 30
2019 Legal services 79 5 16 0 0 0 0 20
2019 Administration and operations 66 17 5 5 5 1 1 190
2019 Human resources 61 18 7 5 7 0 2 275
2019 Financial management 62 18 7 5 7 1 1 160
2019 Procurement 58 8 23 8 4 0 0 25
2019 Real property 76 17 4 0 4 0 0 25
2019 Information management 55 21 20 4 0 0 0 25
2019 Information technology 55 20 7 8 9 0 0 170
2019 Internal audit 84 8 6 0 0 0 2 50
2019 Evaluation 52 24 12 6 6 0 0 15
2019 Data sciences 59 10 16 5 10 0 0 40
2019 Policy 59 19 10 6 5 0 0 350
2019 Project management 53 24 11 4 9 0 0 55
2019 Other services to the public 69 23 4 0 4 0 0 20
2019 None of the above 55 21 8 8 7 0 1 105

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 12 7 0 0 0 21 76 24 25
2024 Intelligence analysts 68 0 0 0 0 0 32 100 0 10
2024 Federal regulators 74 12 0 0 3 0 11 83 17 30
2024 Compliance, inspection and enforcement 63 7 8 0 0 0 22 81 19 15
2024 Communications or public affairs 52 4 6 2 0 1 34 81 19 70
2024 Access to information and privacy 63 3 15 3 0 4 12 74 26 25
2024 Security 61 11 0 3 4 0 21 77 23 20
2024 Administration and operations 59 10 1 2 2 1 25 79 21 170
2024 Human resources 57 10 4 3 2 0 25 76 24 265
2024 Financial management 57 13 7 1 2 2 19 72 28 165
2024 Procurement 81 7 8 0 0 0 4 84 16 25
2024 Information management 68 11 3 5 0 0 12 78 22 30
2024 Information technology 64 12 4 2 2 0 17 77 23 120
2024 Internal audit 64 12 12 0 3 0 9 70 30 30
2024 Evaluation 29 22 17 5 0 0 28 40 60 20
2024 Data sciences 65 8 3 0 0 3 21 86 14 35
2024 Policy 60 9 5 2 1 0 23 78 22 330
2024 Project management 65 8 0 3 2 0 21 83 17 35
2024 Other services to the public 76 0 0 0 0 20 4 100 0 10
2024 None of the above 61 9 3 2 1 0 24 80 20 80
2022 Client contact centre 58 8 6 11 0 0 16 20
2022 Federal regulators 59 7 0 0 0 0 34 25
2022 Communications or public affairs 64 10 5 0 2 0 19 90
2022 Access to information and privacy 55 10 0 2 0 0 33 35
2022 Security 73 11 0 5 0 0 10 20
2022 Legal services 86 8 0 0 0 0 6 15
2022 Administration and operations 69 8 3 1 1 0 19 175
2022 Human resources 64 8 4 1 1 0 21 305
2022 Financial management 60 13 7 1 4 1 13 160
2022 Procurement 59 7 4 4 0 0 25 25
2022 Real property 64 10 15 0 0 0 11 20
2022 Information management 66 3 6 0 3 0 22 30
2022 Information technology 66 9 3 0 1 0 21 165
2022 Internal audit 58 22 7 0 2 0 10 45
2022 Evaluation 54 16 0 0 7 0 24 20
2022 Data sciences 57 20 3 0 0 0 20 40
2022 Policy 58 10 3 1 1 0 27 325
2022 Project management 55 15 7 1 0 0 21 70
2022 Other services to the public 77 5 0 0 0 0 17 15
2022 None of the above 53 11 4 1 2 1 28 105
2020 Client contact centre 67 6 6 0 0 0 20 30
2020 Federal regulators 46 12 12 0 4 0 27 25
2020 Communications or public affairs 61 13 1 2 2 0 21 100
2020 Access to information and privacy 72 11 3 0 0 0 14 30
2020 Security 73 13 0 0 0 0 14 20
2020 Legal services 72 20 0 0 0 0 8 15
2020 Administration and operations 61 9 3 1 0 0 27 195
2020 Human resources 60 11 4 2 1 0 23 265
2020 Financial management 66 9 6 2 1 0 15 190
2020 Procurement 49 13 0 4 0 0 34 25
2020 Real property 75 10 0 0 0 0 15 20
2020 Information management 72 14 0 4 0 0 11 25
2020 Information technology 68 15 5 1 0 0 11 170
2020 Internal audit 69 11 2 8 0 0 9 40
2020 Evaluation 74 4 4 0 0 0 18 20
2020 Data sciences 59 6 6 0 0 0 30 35
2020 Policy 61 10 3 1 1 0 24 375
2020 Project management 76 10 2 2 2 0 8 60
2020 Other services to the public 45 23 8 0 0 0 25 15
2020 None of the above 59 14 2 3 0 1 22 115
2019 Client contact centre 74 9 4 0 0 0 13 25
2019 Federal regulators 63 0 0 0 0 4 33 25
2019 Communications or public affairs 58 9 7 1 1 0 23 100
2019 Access to information and privacy 48 19 4 7 0 0 21 25
2019 Security 77 7 3 0 0 0 13 30
2019 Legal services 78 0 0 0 0 0 22 20
2019 Administration and operations 62 10 2 3 0 0 24 190
2019 Human resources 60 11 3 1 1 0 23 280
2019 Financial management 61 13 7 2 3 1 14 165
2019 Procurement 58 4 8 8 0 0 23 25
2019 Real property 62 18 4 0 0 0 16 25
2019 Information management 68 8 4 0 0 0 20 25
2019 Information technology 64 13 3 1 1 0 18 170
2019 Internal audit 71 9 4 2 0 0 14 50
2019 Evaluation 49 28 0 0 0 0 23 20
2019 Data sciences 58 3 5 5 3 0 26 40
2019 Policy 55 11 3 2 1 0 28 345
2019 Project management 66 4 2 2 0 0 27 55
2019 Other services to the public 68 13 0 0 0 0 19 20
2019 None of the above 61 14 4 3 0 0 18 105

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 80 11 0 0 0 0 8 87 13 25
2024 Intelligence analysts 85 0 7 0 0 0 8 92 8 10
2024 Federal regulators 64 18 6 4 4 0 4 67 33 30
2024 Compliance, inspection and enforcement 73 20 7 0 0 0 0 73 27 15
2024 Communications or public affairs 73 13 3 0 0 1 11 83 17 70
2024 Access to information and privacy 73 19 4 0 0 4 0 76 24 25
2024 Security 68 22 0 0 0 0 10 76 24 20
2024 Administration and operations 73 16 3 1 1 1 6 78 22 170
2024 Human resources 63 17 7 2 3 0 9 69 31 265
2024 Financial management 68 21 3 0 1 1 7 73 27 160
2024 Procurement 69 27 4 0 0 0 0 69 31 25
2024 Information management 58 28 5 3 0 0 7 62 38 30
2024 Information technology 71 11 4 4 3 0 7 77 23 120
2024 Internal audit 73 14 3 0 7 4 0 76 24 30
2024 Evaluation 68 17 9 0 0 0 6 72 28 20
2024 Data sciences 63 15 9 0 5 3 5 68 32 35
2024 Policy 67 16 9 2 0 0 5 71 29 325
2024 Project management 73 14 8 0 2 3 0 75 25 35
2024 Other services to the public 69 0 7 0 0 20 4 91 9 10
2024 None of the above 66 17 3 3 5 1 4 70 30 80
2022 Client contact centre 69 10 5 7 0 0 10 20
2022 Federal regulators 49 29 11 4 0 0 7 25
2022 Communications or public affairs 79 13 3 1 1 0 3 90
2022 Access to information and privacy 73 18 0 2 0 0 6 35
2022 Security 87 13 0 0 0 0 0 20
2022 Legal services 86 8 0 0 0 0 6 15
2022 Administration and operations 83 13 0 1 1 0 2 175
2022 Human resources 76 11 4 2 1 0 6 305
2022 Financial management 70 16 6 0 1 1 6 160
2022 Procurement 71 10 4 0 7 0 8 25
2022 Real property 70 20 9 0 0 0 0 20
2022 Information management 77 4 3 0 0 0 17 30
2022 Information technology 73 15 5 0 2 0 5 165
2022 Internal audit 62 19 10 5 0 0 4 40
2022 Evaluation 76 24 0 0 0 0 0 20
2022 Data sciences 76 8 8 3 2 0 3 40
2022 Policy 66 20 5 1 1 1 7 330
2022 Project management 64 16 10 3 1 2 4 70
2022 Other services to the public 79 21 0 0 0 0 0 15
2022 None of the above 70 14 7 1 1 2 6 105
2020 Client contact centre 68 23 9 0 0 0 0 30
2020 Federal regulators 67 12 8 4 8 0 0 25
2020 Communications or public affairs 75 16 5 2 1 0 1 105
2020 Access to information and privacy 83 6 11 0 0 0 0 30
2020 Security 82 14 0 0 0 0 5 20
2020 Legal services 89 6 0 0 0 0 6 15
2020 Administration and operations 80 13 4 0 0 0 4 195
2020 Human resources 75 15 6 2 0 0 3 270
2020 Financial management 71 18 9 0 0 0 2 195
2020 Procurement 68 24 8 0 0 0 0 25
2020 Real property 53 32 10 5 0 0 0 20
2020 Information management 75 10 4 7 0 0 4 25
2020 Information technology 79 12 4 1 2 0 3 170
2020 Internal audit 79 12 7 0 0 0 2 45
2020 Evaluation 81 0 14 0 0 0 5 20
2020 Data sciences 82 8 3 3 0 0 4 35
2020 Policy 72 15 6 2 1 0 4 380
2020 Project management 66 18 12 2 2 0 0 60
2020 Other services to the public 65 13 17 0 5 0 0 15
2020 None of the above 65 17 11 3 0 1 3 115
2019 Client contact centre 74 4 13 0 0 0 9 25
2019 Federal regulators 55 24 4 4 0 4 8 25
2019 Communications or public affairs 66 18 7 3 1 0 4 95
2019 Access to information and privacy 58 38 0 4 0 0 0 25
2019 Security 79 10 4 4 0 0 3 30
2019 Legal services 75 15 10 0 0 0 0 20
2019 Administration and operations 76 13 3 1 1 1 6 190
2019 Human resources 74 13 4 1 1 0 6 280
2019 Financial management 75 18 4 1 1 1 1 165
2019 Procurement 58 23 12 8 0 0 0 25
2019 Real property 75 17 0 9 0 0 0 25
2019 Information management 68 8 12 0 0 0 12 25
2019 Information technology 79 12 4 1 1 0 4 170
2019 Internal audit 71 19 6 2 0 0 2 50
2019 Evaluation 61 28 6 0 0 0 6 20
2019 Data sciences 77 16 3 0 3 0 3 40
2019 Policy 64 22 7 1 2 0 4 350
2019 Project management 73 16 5 2 2 0 2 55
2019 Other services to the public 68 27 0 0 0 0 5 20
2019 None of the above 69 18 8 3 0 0 3 105

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 83 0 9 4 0 0 4 87 13 25
2024 Intelligence analysts 85 7 0 0 0 0 8 92 8 10
2024 Federal regulators 83 14 0 3 0 0 0 83 17 30
2024 Compliance, inspection and enforcement 61 6 8 0 18 0 7 65 35 15
2024 Communications or public affairs 66 15 9 3 3 1 3 69 31 70
2024 Access to information and privacy 54 13 14 8 10 0 0 54 46 25
2024 Security 67 14 9 0 0 4 6 75 25 20
2024 Administration and operations 66 14 10 2 5 0 2 67 33 170
2024 Human resources 59 18 9 4 4 1 5 63 37 265
2024 Financial management 72 12 6 1 5 1 3 75 25 165
2024 Procurement 72 20 4 4 0 0 0 72 28 25
2024 Information management 49 27 13 0 7 0 3 51 49 30
2024 Information technology 56 15 11 4 11 0 3 57 43 120
2024 Internal audit 58 24 9 6 3 0 0 58 42 30
2024 Evaluation 67 17 5 11 0 0 0 67 33 20
2024 Data sciences 68 11 3 2 10 2 2 71 29 35
2024 Policy 60 20 7 5 6 0 3 62 38 330
2024 Project management 59 19 6 3 12 3 0 60 40 35
2024 Other services to the public 81 4 6 0 9 0 0 81 19 10
2024 None of the above 62 13 12 4 3 0 5 65 35 80
2022 Client contact centre 68 0 10 5 12 0 5 20
2022 Federal regulators 68 7 0 7 4 4 10 25
2022 Communications or public affairs 76 7 10 2 1 0 3 90
2022 Access to information and privacy 62 15 7 7 5 0 5 35
2022 Security 90 10 0 0 0 0 0 20
2022 Legal services 64 11 19 0 0 0 6 15
2022 Administration and operations 77 10 6 2 2 1 2 175
2022 Human resources 75 11 5 3 2 0 4 305
2022 Financial management 78 10 5 1 2 1 4 160
2022 Procurement 70 11 12 0 4 0 4 25
2022 Real property 90 5 0 5 0 0 0 20
2022 Information management 60 18 10 0 3 3 6 30
2022 Information technology 68 18 6 3 2 0 3 165
2022 Internal audit 85 7 6 0 0 0 2 45
2022 Evaluation 83 4 6 0 7 0 0 20
2022 Data sciences 74 2 11 6 0 2 4 40
2022 Policy 77 11 4 4 1 0 3 330
2022 Project management 57 18 6 1 9 1 7 70
2022 Other services to the public 60 21 5 7 8 0 0 15
2022 None of the above 74 13 1 3 0 1 9 105
2020 Client contact centre 65 20 13 3 0 0 0 30
2020 Federal regulators 84 4 12 0 0 0 0 25
2020 Communications or public affairs 72 12 10 4 2 0 0 100
2020 Access to information and privacy 65 24 6 0 6 0 0 30
2020 Security 61 20 9 5 0 0 5 20
2020 Legal services 62 0 0 16 16 0 6 15
2020 Administration and operations 72 14 5 4 2 0 3 195
2020 Human resources 71 13 8 3 3 0 3 270
2020 Financial management 75 12 7 2 3 1 1 195
2020 Procurement 80 4 4 4 4 4 0 25
2020 Real property 86 4 10 0 0 0 0 20
2020 Information management 71 11 4 11 0 0 4 25
2020 Information technology 64 16 11 3 5 1 1 170
2020 Internal audit 86 9 2 2 0 0 0 45
2020 Evaluation 81 14 0 0 5 0 0 20
2020 Data sciences 73 6 12 7 3 0 0 35
2020 Policy 72 12 7 2 3 0 3 385
2020 Project management 62 15 16 0 7 0 0 60
2020 Other services to the public 56 19 6 5 5 8 0 15
2020 None of the above 68 16 8 2 3 1 2 115
2019 Client contact centre 87 4 0 4 0 0 4 25
2019 Federal regulators 75 8 4 0 8 0 4 25
2019 Communications or public affairs 78 9 5 5 0 1 2 100
2019 Access to information and privacy 78 4 7 4 7 0 0 25
2019 Security 90 7 0 0 0 0 3 30
2019 Legal services 57 21 5 0 5 5 5 20
2019 Administration and operations 75 10 5 1 5 1 3 190
2019 Human resources 74 10 6 4 4 0 4 280
2019 Financial management 78 11 3 2 4 1 2 165
2019 Procurement 62 15 4 12 8 0 0 25
2019 Real property 92 8 0 0 0 0 0 25
2019 Information management 69 20 0 0 8 0 4 25
2019 Information technology 77 10 4 2 3 1 2 170
2019 Internal audit 85 6 4 0 2 0 2 50
2019 Evaluation 71 12 12 0 6 0 0 20
2019 Data sciences 72 8 8 3 8 3 0 40
2019 Policy 79 9 5 1 3 0 3 350
2019 Project management 77 12 6 2 2 0 2 55
2019 Other services to the public 63 23 5 5 4 0 0 20
2019 None of the above 79 10 3 4 2 0 2 100

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 30 4 0 11 0 0 54 46 25
2024 Intelligence analysts 61 15 0 8 7 0 8 67 33 10
2024 Federal regulators 59 23 18 0 0 0 0 59 41 25
2024 Compliance, inspection and enforcement 43 15 35 0 7 0 0 43 57 15
2024 Communications or public affairs 36 22 19 8 9 0 6 38 62 70
2024 Access to information and privacy 25 24 29 14 4 4 0 26 74 25
2024 Security 55 18 13 4 0 0 10 61 39 20
2024 Administration and operations 50 22 18 4 4 0 2 51 49 170
2024 Human resources 45 25 16 3 5 0 5 48 52 265
2024 Financial management 51 24 12 3 8 1 1 52 48 165
2024 Procurement 38 38 17 8 0 0 0 38 62 25
2024 Information management 36 37 21 3 3 0 0 36 64 30
2024 Information technology 49 24 11 7 4 2 3 52 48 120
2024 Internal audit 35 26 15 5 12 0 6 37 63 30
2024 Evaluation 42 32 10 5 6 5 0 44 56 20
2024 Data sciences 51 19 12 8 7 0 2 53 47 35
2024 Policy 47 29 17 2 2 0 3 48 52 330
2024 Project management 50 22 9 8 5 3 3 53 47 35
2024 Other services to the public 50 50 0 0 0 0 0 50 50 10
2024 None of the above 52 21 12 5 4 1 5 56 44 80
2022 Client contact centre 35 39 17 0 4 0 5 20
2022 Federal regulators 48 28 17 0 0 0 7 25
2022 Communications or public affairs 47 19 21 4 6 0 3 90
2022 Access to information and privacy 31 40 10 9 10 0 0 35
2022 Security 79 21 0 0 0 0 0 20
2022 Legal services 50 30 14 0 0 0 6 15
2022 Administration and operations 49 26 16 4 3 0 1 175
2022 Human resources 50 23 15 7 4 0 2 305
2022 Financial management 48 28 14 3 3 1 4 160
2022 Procurement 56 14 26 4 0 0 0 25
2022 Real property 67 27 0 5 0 0 0 20
2022 Information management 35 35 15 11 0 0 3 30
2022 Information technology 51 27 13 4 4 0 2 165
2022 Internal audit 40 31 14 7 8 0 0 45
2022 Evaluation 53 25 22 0 0 0 0 20
2022 Data sciences 52 22 21 0 5 0 0 40
2022 Policy 52 25 12 4 3 1 3 330
2022 Project management 37 29 10 9 5 3 7 70
2022 Other services to the public 44 41 16 0 0 0 0 15
2022 None of the above 50 24 12 2 6 0 6 105
2020 Client contact centre 45 27 19 6 3 0 0 30
2020 Federal regulators 62 21 8 4 4 0 0 20
2020 Communications or public affairs 48 20 18 12 2 0 0 105
2020 Access to information and privacy 53 14 30 3 0 0 0 30
2020 Security 54 22 19 0 0 0 5 20
2020 Legal services 51 20 22 8 0 0 0 15
2020 Administration and operations 45 31 16 4 3 0 2 195
2020 Human resources 49 28 14 4 3 0 2 270
2020 Financial management 50 31 9 6 2 0 1 195
2020 Procurement 60 16 12 8 4 0 0 25
2020 Real property 50 20 30 0 0 0 0 20
2020 Information management 55 11 23 11 0 0 0 25
2020 Information technology 51 31 9 3 4 1 1 170
2020 Internal audit 41 33 14 12 0 0 0 45
2020 Evaluation 50 37 13 0 0 0 0 20
2020 Data sciences 46 31 20 0 0 3 0 35
2020 Policy 44 27 18 6 2 0 2 380
2020 Project management 55 24 8 7 5 0 0 60
2020 Other services to the public 51 30 13 6 0 0 0 15
2020 None of the above 35 34 22 3 3 1 2 115
2019 Client contact centre 52 27 9 0 9 0 4 25
2019 Federal regulators 34 45 4 0 12 0 4 25
2019 Communications or public affairs 57 22 12 7 1 0 0 100
2019 Access to information and privacy 71 18 4 7 0 0 0 25
2019 Security 77 10 10 0 0 0 3 30
2019 Legal services 47 37 11 0 0 0 5 20
2019 Administration and operations 55 27 12 3 2 0 2 190
2019 Human resources 52 30 11 4 1 0 1 280
2019 Financial management 57 28 8 4 2 0 1 165
2019 Procurement 50 23 11 8 4 4 0 25
2019 Real property 54 34 12 0 0 0 0 25
2019 Information management 52 28 8 4 4 0 4 25
2019 Information technology 59 24 12 2 2 0 1 170
2019 Internal audit 66 22 8 0 2 0 2 50
2019 Evaluation 39 33 17 0 11 0 0 20
2019 Data sciences 59 25 8 5 0 3 0 40
2019 Policy 55 29 9 2 3 0 2 345
2019 Project management 45 31 17 4 2 0 2 55
2019 Other services to the public 68 9 14 0 0 0 8 20
2019 None of the above 66 22 4 7 1 0 1 105

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 21 44 3 8 0 0 44 12 25
2024 Intelligence analysts 23 62 7 8 0 0 0 85 8 10
2024 Federal regulators 12 36 45 7 0 0 0 48 7 30
2024 Compliance, inspection and enforcement 8 11 53 21 7 0 0 19 28 15
2024 Communications or public affairs 3 20 50 16 11 0 0 23 27 70
2024 Access to information and privacy 5 16 44 20 15 0 0 20 35 25
2024 Security 10 14 54 4 11 6 0 26 16 20
2024 Administration and operations 8 32 38 13 10 0 0 39 22 170
2024 Human resources 5 23 44 19 9 0 0 28 28 265
2024 Financial management 6 25 44 12 12 0 0 31 24 165
2024 Procurement 8 18 34 29 12 0 0 26 41 25
2024 Information management 16 27 48 6 3 0 0 43 9 30
2024 Information technology 4 27 31 22 14 1 1 32 37 120
2024 Internal audit 2 13 55 18 12 0 0 15 30 30
2024 Evaluation 5 34 24 26 10 0 0 39 36 20
2024 Data sciences 12 33 38 12 5 0 0 45 17 35
2024 Policy 5 34 38 15 9 0 0 38 24 330
2024 Project management 10 22 42 8 17 0 0 32 25 35
2024 Other services to the public 49 18 20 0 9 5 0 70 9 10
2024 None of the above 10 20 37 18 13 0 2 31 32 80
2022 Client contact centre 17 26 37 8 12 0 0 43 20 20
2022 Federal regulators 0 35 40 18 8 0 0 35 25 25
2022 Communications or public affairs 5 31 47 9 8 0 0 36 17 90
2022 Access to information and privacy 3 38 46 9 5 0 0 41 13 35
2022 Security 16 29 39 10 6 0 0 45 16 20
2022 Legal services 14 8 53 25 0 0 0 22 25 15
2022 Administration and operations 12 35 36 12 5 0 1 47 17 175
2022 Human resources 6 26 43 19 6 0 0 32 25 305
2022 Financial management 7 30 43 14 6 0 1 37 20 160
2022 Procurement 16 28 26 18 12 0 0 44 30 25
2022 Real property 38 19 39 0 5 0 0 56 5 20
2022 Information management 13 50 21 12 3 0 0 64 15 30
2022 Information technology 12 29 40 10 9 0 0 41 19 165
2022 Internal audit 7 35 36 15 7 0 0 43 21 45
2022 Evaluation 19 39 24 11 7 0 0 58 18 20
2022 Data sciences 7 24 44 17 5 0 3 32 22 40
2022 Policy 5 30 45 15 6 0 0 34 21 330
2022 Project management 6 35 35 13 10 0 0 41 23 75
2022 Other services to the public 0 33 45 12 5 5 0 35 18 15
2022 None of the above 5 27 49 12 4 1 1 34 16 105
2020 Client contact centre 9 43 39 6 3 0 0 52 9 30
2020 Federal regulators 8 29 34 17 12 0 0 37 29 25
2020 Communications or public affairs 10 28 41 17 4 0 0 38 21 105
2020 Access to information and privacy 10 38 37 12 3 0 0 48 15 30
2020 Security 0 26 46 18 10 0 0 26 28 20
2020 Legal services 6 47 47 0 0 0 0 53 0 15
2020 Administration and operations 16 34 33 11 5 0 1 50 16 195
2020 Human resources 12 29 35 17 7 0 0 41 24 270
2020 Financial management 15 31 34 17 2 0 0 46 20 190
2020 Procurement 20 48 24 8 0 0 0 68 8 25
2020 Real property 19 30 40 10 0 0 0 50 10 20
2020 Information management 15 29 40 12 4 0 0 45 15 25
2020 Information technology 12 40 29 12 7 0 0 52 19 175
2020 Internal audit 7 26 55 10 2 0 0 33 12 45
2020 Evaluation 13 41 32 9 5 0 0 55 13 20
2020 Data sciences 12 34 32 22 0 0 0 46 22 35
2020 Policy 8 28 40 17 8 0 0 36 25 385
2020 Project management 5 36 38 14 7 0 0 41 21 60
2020 Other services to the public 5 25 40 24 5 0 0 30 30 15
2020 None of the above 9 33 35 17 6 1 0 42 23 115
2019 Client contact centre 8 39 48 4 0 0 0 48 4 25
2019 Federal regulators 8 41 31 16 4 0 0 49 20 25
2019 Communications or public affairs 14 42 31 11 1 0 0 56 12 95
2019 Access to information and privacy 32 38 26 4 0 0 0 70 4 25
2019 Security 25 19 41 10 3 0 3 45 13 30
2019 Legal services 27 27 31 11 4 0 0 54 15 20
2019 Administration and operations 19 39 27 11 3 0 0 59 14 190
2019 Human resources 16 26 33 17 8 0 0 42 25 280
2019 Financial management 14 36 36 12 3 0 0 50 14 165
2019 Procurement 8 27 41 12 12 0 0 36 24 25
2019 Real property 9 46 38 8 0 0 0 54 8 25
2019 Information management 12 32 36 16 4 0 0 44 20 25
2019 Information technology 19 31 29 13 7 0 0 51 21 170
2019 Internal audit 12 36 39 10 2 0 0 48 12 50
2019 Evaluation 17 44 33 6 0 0 0 61 6 20
2019 Data sciences 10 31 52 5 3 0 0 41 8 40
2019 Policy 11 31 43 11 3 0 0 42 15 350
2019 Project management 7 31 40 14 9 0 0 38 22 55
2019 Other services to the public 22 42 22 13 0 0 0 64 13 20
2019 None of the above 13 27 39 16 5 0 0 40 21 105

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 4 19 49 21 7 0 0 28 23 25
2024 Intelligence analysts 0 18 15 42 25 0 0 67 18 10
2024 Federal regulators 7 13 43 28 9 0 0 37 20 30
2024 Compliance, inspection and enforcement 18 35 29 9 8 0 0 17 54 15
2024 Communications or public affairs 11 32 36 18 4 0 0 21 42 70
2024 Access to information and privacy 35 23 34 4 4 0 0 7 59 25
2024 Security 5 27 38 8 22 0 0 30 33 20
2024 Administration and operations 14 27 35 17 7 0 0 24 41 170
2024 Human resources 17 29 37 12 5 0 0 17 46 265
2024 Financial management 12 21 48 13 6 0 0 19 33 165
2024 Procurement 24 37 18 12 9 0 0 21 61 25
2024 Information management 8 27 33 15 16 0 0 31 36 30
2024 Information technology 14 31 31 15 8 0 1 24 46 120
2024 Internal audit 27 25 38 5 4 0 0 10 52 30
2024 Evaluation 10 26 38 26 0 0 0 26 36 20
2024 Data sciences 13 18 45 16 9 0 0 25 30 35
2024 Policy 15 25 41 15 5 0 0 19 40 330
2024 Project management 20 15 38 13 10 0 4 24 36 35
2024 Other services to the public 9 6 64 9 12 0 0 21 15 10
2024 None of the above 20 22 31 16 10 0 2 26 42 80
2022 Client contact centre 7 28 36 11 18 0 0 29 35 20
2022 Federal regulators 11 25 35 18 7 0 4 26 37 25
2022 Communications or public affairs 11 19 39 20 10 1 0 31 30 90
2022 Access to information and privacy 5 21 61 9 5 0 0 14 26 35
2022 Security 10 22 11 49 7 0 0 56 33 20
2022 Legal services 0 27 51 22 0 0 0 22 27 15
2022 Administration and operations 6 22 38 23 10 0 1 33 28 175
2022 Human resources 9 27 41 17 6 0 1 23 36 305
2022 Financial management 11 21 38 21 8 0 1 29 33 160
2022 Procurement 8 33 29 23 7 0 0 30 41 25
2022 Real property 16 14 33 27 11 0 0 38 30 20
2022 Information management 9 16 41 24 10 0 0 35 25 30
2022 Information technology 8 15 43 25 9 1 0 34 23 165
2022 Internal audit 7 26 41 19 7 0 0 26 33 40
2022 Evaluation 4 28 49 14 4 0 0 18 33 20
2022 Data sciences 12 31 25 23 9 0 0 32 43 40
2022 Policy 10 20 45 19 5 0 0 24 31 330
2022 Project management 8 35 33 18 5 0 0 23 44 75
2022 Other services to the public 10 24 50 15 0 0 0 15 35 15
2022 None of the above 8 22 43 14 10 1 2 24 31 105
2020 Client contact centre 0 18 42 37 3 0 0 40 18 30
2020 Federal regulators 24 39 20 13 4 0 0 16 63 25
2020 Communications or public affairs 12 30 32 19 7 0 0 26 42 100
2020 Access to information and privacy 11 14 46 24 6 0 0 29 25 30
2020 Security 23 27 39 6 5 0 0 10 51 20
2020 Legal services 0 23 35 42 0 0 0 42 23 15
2020 Administration and operations 10 20 38 19 12 0 0 32 30 195
2020 Human resources 17 22 37 17 8 0 0 25 38 270
2020 Financial management 11 20 38 22 8 0 0 30 32 190
2020 Procurement 4 16 39 25 16 0 0 41 20 25
2020 Real property 0 20 55 15 9 0 0 25 20 20
2020 Information management 15 17 42 11 15 0 0 26 33 25
2020 Information technology 10 24 33 25 7 0 0 32 35 170
2020 Internal audit 7 28 36 17 9 0 2 27 37 40
2020 Evaluation 0 19 34 34 14 0 0 47 19 20
2020 Data sciences 11 25 32 22 10 0 0 32 37 35
2020 Policy 15 26 36 18 6 0 0 24 40 380
2020 Project management 7 25 37 26 5 0 0 31 32 60
2020 Other services to the public 24 21 24 31 0 0 0 31 45 15
2020 None of the above 15 25 35 19 5 1 0 24 41 115
2019 Client contact centre 9 9 44 38 0 0 0 38 17 25
2019 Federal regulators 8 16 48 16 12 0 0 28 24 25
2019 Communications or public affairs 8 15 44 21 12 0 0 34 23 100
2019 Access to information and privacy 3 15 30 38 14 0 0 51 19 25
2019 Security 16 10 38 18 15 0 3 35 26 30
2019 Legal services 11 15 36 22 16 0 0 38 26 20
2019 Administration and operations 12 11 42 21 14 0 0 35 23 190
2019 Human resources 12 23 37 20 8 0 0 28 35 275
2019 Financial management 6 18 44 24 9 0 0 33 24 160
2019 Procurement 12 27 31 15 15 0 0 31 38 25
2019 Real property 0 12 59 25 4 0 0 29 12 25
2019 Information management 8 16 40 24 12 0 0 36 23 25
2019 Information technology 12 27 27 19 15 0 1 34 39 170
2019 Internal audit 9 16 35 36 4 0 0 40 25 50
2019 Evaluation 6 17 32 40 6 0 0 45 22 20
2019 Data sciences 13 23 28 28 8 0 0 36 36 40
2019 Policy 9 20 46 18 8 0 0 26 28 350
2019 Project management 13 30 34 13 11 0 0 24 42 55
2019 Other services to the public 0 18 49 24 9 0 0 33 18 20
2019 None of the above 13 24 44 13 6 0 1 19 37 105
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 22 70 25
2024 Intelligence analysts 34 66 10
2024 Federal regulators 40 60 30
2024 Compliance, inspection and enforcement 14 86 15
2024 Communications or public affairs 24 55 70
2024 Access to information and privacy 27 66 25
2024 Security 14 71 20
2024 Administration and operations 32 57 170
2024 Human resources 26 62 265
2024 Financial management 32 63 165
2024 Procurement 44 46 25
2024 Information management 32 58 30
2024 Information technology 21 63 120
2024 Internal audit 29 62 30
2024 Evaluation 42 43 20
2024 Data sciences 33 41 35
2024 Policy 26 59 330
2024 Project management 33 59 35
2024 Other services to the public 35 50 10
2024 None of the above 28 59 80
2022 Client contact centre 32 49 20
2022 Federal regulators 22 71 25
2022 Communications or public affairs 23 65 90
2022 Access to information and privacy 26 65 35
2022 Security 41 50 20
2022 Legal services 18 74 15
2022 Administration and operations 27 62 175
2022 Human resources 31 58 305
2022 Financial management 33 55 160
2022 Procurement 30 52 25
2022 Real property 61 33 20
2022 Information management 23 59 30
2022 Information technology 23 60 165
2022 Internal audit 34 43 45
2022 Evaluation 18 71 20
2022 Data sciences 24 58 40
2022 Policy 29 54 330
2022 Project management 41 45 75
2022 Other services to the public 50 28 15
2022 None of the above 25 55 105
2020 Client contact centre 16 68 30
2020 Federal regulators 42 37 25
2020 Communications or public affairs 30 46 105
2020 Access to information and privacy 23 66 30
2020 Security 27 58 20
2020 Legal services 20 51 15
2020 Administration and operations 24 61 195
2020 Human resources 30 55 270
2020 Financial management 31 58 195
2020 Procurement 35 57 25
2020 Real property 40 50 20
2020 Information management 29 44 25
2020 Information technology 20 54 170
2020 Internal audit 26 47 45
2020 Evaluation 9 82 20
2020 Data sciences 48 37 35
2020 Policy 36 46 385
2020 Project management 37 51 60
2020 Other services to the public 41 41 15
2020 None of the above 23 54 115

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 54 46 10
2024 Communications or public affairs 55 45 15
2024 Administration and operations 37 63 50
2024 Human resources 44 56 65
2024 Financial management 38 62 50
2024 Procurement 29 71 10
2024 Information technology 18 82 25
2024 Data sciences 58 42 10
2024 Policy 33 67 90
2024 Project management 29 71 10
2024 None of the above 43 57 20
2022 Communications or public affairs 22 78 20
2022 Access to information and privacy 0 100 10
2022 Administration and operations 46 54 50
2022 Human resources 32 68 90
2022 Financial management 35 65 50
2022 Real property 54 46 10
2022 Information technology 33 67 40
2022 Internal audit 37 63 15
2022 Policy 34 66 95
2022 Project management 36 64 30
2022 None of the above 19 81 25
2020 Communications or public affairs 34 66 30
2020 Administration and operations 45 55 45
2020 Human resources 27 73 85
2020 Financial management 31 69 60
2020 Information technology 28 72 35
2020 Internal audit 27 73 10
2020 Data sciences 17 83 15
2020 Policy 33 67 140
2020 Project management 59 41 20
2020 None of the above 31 69 25

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 13 10 4 11 0 14 56 44 25
2024 Intelligence analysts 57 0 8 0 0 0 35 88 12 10
2024 Federal regulators 40 18 14 14 7 0 8 44 56 30
2024 Compliance, inspection and enforcement 46 14 15 0 14 0 11 51 49 15
2024 Communications or public affairs 30 22 8 8 7 3 23 40 60 70
2024 Access to information and privacy 33 14 11 3 8 12 18 48 52 25
2024 Security 46 6 29 9 0 0 11 51 49 20
2024 Administration and operations 33 20 15 4 11 2 15 39 61 170
2024 Human resources 38 19 14 7 9 0 13 43 57 265
2024 Financial management 37 25 12 5 11 1 9 41 59 165
2024 Procurement 40 11 14 19 4 4 8 45 55 25
2024 Information management 35 24 14 10 6 2 9 40 60 30
2024 Information technology 43 16 13 5 7 3 13 51 49 120
2024 Internal audit 25 36 12 3 6 0 18 30 70 30
2024 Evaluation 40 30 15 0 10 0 5 42 58 20
2024 Data sciences 48 14 18 11 2 0 8 52 48 35
2024 Policy 35 20 17 4 11 1 10 40 60 330
2024 Project management 43 17 9 14 12 3 2 45 55 35
2024 Other services to the public 31 9 0 7 0 29 25 67 33 10
2024 None of the above 44 17 9 7 12 4 7 49 51 80
2022 Client contact centre 22 6 0 8 10 17 37 20
2022 Federal regulators 49 21 0 0 15 4 11 25
2022 Communications or public affairs 37 20 14 3 2 2 22 90
2022 Access to information and privacy 47 16 7 5 7 0 17 35
2022 Security 17 31 21 0 10 0 20 20
2022 Legal services 62 16 0 0 0 0 21 15
2022 Administration and operations 39 23 15 5 4 2 12 175
2022 Human resources 45 18 10 8 6 0 13 305
2022 Financial management 42 17 11 6 7 1 16 160
2022 Procurement 58 30 4 0 4 0 4 25
2022 Real property 27 26 25 9 0 0 13 20
2022 Information management 30 24 18 3 13 0 12 30
2022 Information technology 37 24 11 6 6 3 14 165
2022 Internal audit 44 12 2 7 4 0 30 45
2022 Evaluation 54 15 9 6 8 0 9 20
2022 Data sciences 39 18 13 7 2 2 19 40
2022 Policy 41 19 14 7 8 2 9 330
2022 Project management 32 17 18 7 10 2 13 75
2022 Other services to the public 10 36 6 7 17 8 15 15
2022 None of the above 38 16 12 9 4 1 19 105
2020 Client contact centre 57 19 6 6 0 3 9 30
2020 Federal regulators 45 28 12 0 4 0 10 25
2020 Communications or public affairs 38 21 14 9 5 3 10 105
2020 Access to information and privacy 57 11 3 15 11 0 3 30
2020 Security 45 23 10 23 0 0 0 20
2020 Legal services 28 19 17 19 0 0 16 15
2020 Administration and operations 37 25 12 8 7 1 11 195
2020 Human resources 44 18 14 10 8 1 5 270
2020 Financial management 42 23 13 10 6 0 6 195
2020 Procurement 52 16 16 4 4 0 8 25
2020 Real property 44 21 30 5 0 0 0 20
2020 Information management 49 16 18 7 7 4 0 25
2020 Information technology 45 20 13 6 7 2 7 175
2020 Internal audit 43 28 12 2 2 0 12 45
2020 Evaluation 64 18 10 4 0 0 5 20
2020 Data sciences 43 23 14 6 6 6 3 35
2020 Policy 37 25 14 7 8 2 7 380
2020 Project management 25 34 17 1 11 2 10 60
2020 Other services to the public 23 21 11 0 19 0 26 15
2020 None of the above 33 29 16 2 7 2 10 115
2019 Client contact centre 56 4 9 9 9 0 13 25
2019 Federal regulators 41 27 4 16 12 0 0 25
2019 Communications or public affairs 38 24 13 15 6 1 4 95
2019 Access to information and privacy 51 11 12 15 8 0 3 25
2019 Security 28 25 13 12 13 6 3 30
2019 Legal services 40 16 17 6 5 0 17 20
2019 Administration and operations 36 20 16 10 13 2 4 190
2019 Human resources 39 18 17 12 9 0 5 280
2019 Financial management 40 24 14 8 12 0 2 160
2019 Procurement 19 31 31 8 4 4 4 25
2019 Real property 29 30 24 4 8 0 4 25
2019 Information management 28 20 39 4 4 0 4 25
2019 Information technology 38 16 17 10 14 2 3 170
2019 Internal audit 36 12 24 10 8 0 8 50
2019 Evaluation 49 23 11 11 6 0 0 20
2019 Data sciences 36 34 0 19 5 0 5 40
2019 Policy 35 20 19 9 12 0 5 350
2019 Project management 33 16 24 16 9 0 2 55
2019 Other services to the public 31 27 8 0 9 10 15 20
2019 None of the above 39 18 16 8 16 0 4 105

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 0 0 0 37 54 0 9 0 100 10
2024 Communications or public affairs 0 26 6 30 37 0 0 26 68 15
2024 Administration and operations 2 27 3 13 52 0 4 29 67 50
2024 Human resources 5 25 17 13 23 7 10 37 43 65
2024 Financial management 13 27 16 11 26 3 4 43 40 50
2024 Procurement 9 10 18 8 55 0 0 19 63 10
2024 Information technology 4 7 29 19 33 8 0 12 57 25
2024 Data sciences 7 0 29 7 47 0 9 8 60 10
2024 Policy 10 14 12 15 43 4 2 26 62 90
2024 Project management 12 14 8 33 33 0 0 26 66 10
2024 None of the above 23 13 4 26 25 4 5 39 56 20
2022 Communications or public affairs 8 11 14 13 33 6 14 24 58 20
2022 Access to information and privacy 0 11 21 9 59 0 0 11 68 10
2022 Administration and operations 8 34 16 22 17 0 2 44 40 50
2022 Human resources 13 24 9 16 29 4 5 41 49 90
2022 Financial management 9 30 15 14 23 0 9 43 40 50
2022 Real property 36 21 0 8 17 0 17 69 31 10
2022 Information technology 13 14 9 24 32 5 5 29 61 40
2022 Internal audit 17 23 13 34 13 0 0 40 47 15
2022 Policy 6 23 12 14 31 6 8 34 52 95
2022 Project management 5 17 11 20 29 7 13 26 60 30
2022 None of the above 11 21 16 21 25 0 7 34 49 25
2020 Communications or public affairs 25 22 18 22 6 0 6 50 30 30
2020 Administration and operations 15 19 17 17 21 0 11 38 43 45
2020 Human resources 16 21 13 21 22 1 5 40 46 85
2020 Financial management 14 16 19 24 20 5 2 33 47 60
2020 Information technology 3 26 18 27 24 3 0 29 52 35
2020 Internal audit 37 18 0 18 27 0 0 55 45 10
2020 Data sciences 6 17 18 23 31 6 0 24 57 15
2020 Policy 11 19 18 18 26 3 6 33 48 140
2020 Project management 15 27 23 22 4 4 4 46 29 20
2020 None of the above 14 12 36 7 24 0 7 27 34 25

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 0 0 10 35 54 0 0 0 90 10
2024 Communications or public affairs 12 10 15 31 32 0 0 23 63 15
2024 Administration and operations 7 12 6 16 58 2 0 19 75 50
2024 Human resources 0 15 8 34 37 0 6 16 75 65
2024 Financial management 7 13 16 13 45 2 4 22 61 50
2024 Procurement 18 0 0 18 55 8 0 20 80 10
2024 Information technology 0 4 22 40 34 0 0 4 74 25
2024 Data sciences 0 0 9 19 71 0 0 0 91 10
2024 Policy 11 7 13 9 52 4 5 19 67 90
2024 Project management 0 14 0 16 59 0 12 16 84 10
2024 None of the above 8 20 4 17 47 4 0 29 67 20
2022 Communications or public affairs 0 4 17 18 47 0 14 5 75 20
2022 Access to information and privacy 0 21 11 8 60 0 0 21 68 10
2022 Administration and operations 10 27 14 14 31 0 4 39 47 50
2022 Human resources 7 14 11 27 34 3 4 22 65 90
2022 Financial management 6 16 11 13 43 5 5 25 62 50
2022 Real property 15 0 13 16 48 0 9 16 70 10
2022 Information technology 2 16 0 29 41 7 5 21 79 40
2022 Internal audit 0 13 16 34 19 7 11 16 65 15
2022 Policy 2 18 10 16 42 2 8 23 66 95
2022 Project management 5 30 18 12 32 0 3 35 46 30
2022 None of the above 0 25 14 21 32 0 7 27 57 25
2020 Communications or public affairs 6 23 22 18 28 0 3 30 48 30
2020 Administration and operations 6 17 14 28 28 0 6 25 60 45
2020 Human resources 8 10 8 26 39 7 2 20 71 85
2020 Financial management 3 22 18 16 33 2 6 27 53 60
2020 Information technology 3 18 3 34 34 5 3 22 74 35
2020 Internal audit 18 28 0 27 27 0 0 46 54 10
2020 Data sciences 12 12 5 17 54 0 0 24 71 15
2020 Policy 6 12 11 29 37 1 4 19 69 140
2020 Project management 19 9 8 23 36 5 0 29 62 20
2020 None of the above 3 3 21 24 24 0 24 9 63 25
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