2024 Public Service Employee Survey Results by Theme for Department of Finance Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 27 50 14 5 5 0 0 77 9 20
2020 CS-03 36 27 27 9 0 0 0 64 9 10
2019 CS 46 42 12 0 0 0 0 88 0 25
2019 CS-03 45 36 18 0 0 0 0 82 0 10

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 32 36 23 5 0 0 5 71 5 20
2020 CS-03 45 18 36 0 0 0 0 64 0 10
2019 CS 50 31 12 8 0 0 0 81 8 25
2019 CS-03 55 18 18 9 0 0 0 73 9 10

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 43 52 0 0 0 0 5 100 0 20
2020 CS-03 60 40 0 0 0 0 0 100 0 10
2019 CS 62 31 8 0 0 0 0 92 0 25
2019 CS-03 64 27 9 0 0 0 0 91 0 10

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 32 41 18 5 0 0 5 76 5 20
2020 CS-03 45 27 18 9 0 0 0 73 9 10
2019 CS 54 35 12 0 0 0 0 88 0 25
2019 CS-03 55 27 18 0 0 0 0 82 0 10

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 38 24 24 5 5 5 0 65 10 20
2020 CS-03 36 27 18 9 9 0 0 64 18 10
2019 CS 52 36 12 0 0 0 0 88 0 25
2019 CS-03 60 30 10 0 0 0 0 90 0 10

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 38 19 24 14 0 5 0 60 15 20
2020 CS-03 36 18 18 27 0 0 0 55 27 10
2019 CS 50 38 12 0 0 0 0 88 0 25
2019 CS-03 55 36 9 0 0 0 0 91 0 10

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 33 19 29 5 14 0 0 52 19 20
2020 CS-03 36 18 36 0 9 0 0 55 9 10
2019 CS 50 19 15 15 0 0 0 69 15 25
2019 CS-03 45 27 9 18 0 0 0 73 18 10
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 68 27 0 0 0 0 5 100 0 20
2020 CS-03 64 36 0 0 0 0 0 100 0 10
2019 CS 80 12 4 0 4 0 0 92 4 25
2019 CS-03 73 18 9 0 0 0 0 91 0 10

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 59 32 9 0 0 0 0 91 0 20
2020 CS-03 45 45 9 0 0 0 0 91 0 10
2019 CS 75 25 0 0 0 0 0 100 0 25
2019 CS-03 55 45 0 0 0 0 0 100 0 10

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 77 18 5 0 0 0 0 95 0 20
2020 CS-03 82 18 0 0 0 0 0 100 0 10
2019 CS 80 16 0 4 0 0 0 96 4 25
2019 CS-03 82 9 0 9 0 0 0 91 9 10

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 27 36 18 9 0 9 0 70 10 20
2020 CS-03 27 36 9 18 0 9 0 70 20 10
2019 CS 38 38 15 4 0 4 0 80 4 25
2019 CS-03 45 36 9 0 0 9 0 90 0 10

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 18 36 23 18 0 5 0 57 19 20
2020 CS-03 27 27 18 27 0 0 0 55 27 10
2019 CS 38 31 27 0 4 0 0 69 4 25
2019 CS-03 45 36 18 0 0 0 0 82 0 10

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 9 27 18 27 14 5 0 38 43 20
2020 CS-03 9 36 9 27 9 9 0 50 40 10
2019 CS 35 31 31 0 4 0 0 65 4 25
2019 CS-03 45 36 18 0 0 0 0 82 0 10

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 5 32 27 23 14 0 0 36 36 20
2020 CS-03 9 27 27 27 9 0 0 36 36 10
2019 CS 27 31 35 8 0 0 0 58 8 25
2019 CS-03 36 36 18 9 0 0 0 73 9 10
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 41 32 18 5 0 0 5 76 5 20
2020 CS-03 36 27 27 9 0 0 0 64 9 10
2019 CS 35 46 8 8 4 0 0 81 12 25
2019 CS-03 45 36 9 0 9 0 0 82 9 10

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 45 32 18 5 0 0 0 77 5 20
2020 CS-03 45 27 27 0 0 0 0 73 0 10
2019 CS 46 38 12 4 0 0 0 85 4 25
2019 CS-03 55 27 18 0 0 0 0 82 0 10

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 73 23 5 0 0 0 0 95 0 20
2020 CS-03 64 36 0 0 0 0 0 100 0 10
2019 CS 72 20 4 4 0 0 0 92 4 25
2019 CS-03 64 27 0 9 0 0 0 91 9 10

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 38 52 5 0 0 0 5 95 0 20
2020 CS-03 27 73 0 0 0 0 0 100 0 10
2019 CS 46 42 8 4 0 0 0 88 4 25
2019 CS-03 55 27 9 9 0 0 0 82 9 10

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 59 32 0 5 0 0 5 95 5 20
2020 CS-03 64 36 0 0 0 0 0 100 0 10

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 18 36 32 9 0 5 0 57 10 20
2020 CS-03 36 18 36 9 0 0 0 55 9 10
2019 CS 38 27 19 15 0 0 0 65 15 25
2019 CS-03 36 18 27 18 0 0 0 55 18 10

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 45 27 18 5 0 5 0 20
2020 CS-03 55 18 18 9 0 0 0 10
2019 CS 38 31 23 0 0 8 0 25
2019 CS-03 45 27 27 0 0 0 0 10

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 86 5 0 0 0 10 0 20
2020 CS-03 91 0 0 0 0 9 0 10
2019 CS 77 4 8 0 0 8 4 25
2019 CS-03 91 0 0 0 0 0 9 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 9 36 5 27 18 5 0 48 48 20
2020 CS-03 18 18 0 36 27 0 0 36 64 10
2019 CS 27 8 27 19 15 4 0 36 36 25
2019 CS-03 27 9 18 18 27 0 0 36 45 10

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 32 45 14 5 0 0 5 81 5 20
2020 CS-03 27 45 27 0 0 0 0 73 0 10
2019 CS 42 46 12 0 0 0 0 88 0 25
2019 CS-03 55 36 9 0 0 0 0 91 0 10

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 41 32 14 9 0 0 5 76 10 20
2020 CS-03 45 18 27 9 0 0 0 64 9 10
2019 CS 54 35 12 0 0 0 0 88 0 25
2019 CS-03 55 27 18 0 0 0 0 82 0 10

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 32 41 18 5 0 0 5 76 5 20
2020 CS-03 45 27 27 0 0 0 0 73 0 10
2019 CS 40 48 12 0 0 0 0 88 0 25
2019 CS-03 36 45 18 0 0 0 0 82 0 10

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 33 38 14 10 5 0 0 71 14 20
2020 CS-03 36 36 18 9 0 0 0 73 9 10
2019 CS 35 46 19 0 0 0 0 81 0 25
2019 CS-03 45 45 9 0 0 0 0 91 0 10

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 41 27 14 14 5 0 0 68 18 20
2020 CS-03 45 27 18 9 0 0 0 73 9 10
2019 CS 65 23 4 8 0 0 0 88 8 25
2019 CS-03 64 27 9 0 0 0 0 91 0 10

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 23 36 14 18 9 0 0 59 27 20
2020 CS-03 27 45 9 18 0 0 0 73 18 10
2019 CS 27 31 19 23 0 0 0 58 23 25
2019 CS-03 36 9 36 18 0 0 0 45 18 10

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2020 CS 48 33 19 20
2020 CS-03 45 55 0 10
2019 CS 42 19 38 25
2019 CS-03 27 27 45 10

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2020 CS 0 10 90 0 0 0 10
2019 CS 0 36 64 0 0 0 10
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 45 36 14 0 5 0 0 82 5 20
2020 CS-03 45 27 27 0 0 0 0 73 0 10
2019 CS 46 42 12 0 0 0 0 88 0 25
2019 CS-03 55 27 18 0 0 0 0 82 0 10

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 23 27 27 18 0 5 0 52 19 20
2020 CS-03 27 18 27 27 0 0 0 45 27 10
2019 CS 27 46 23 0 0 4 0 76 0 25
2019 CS-03 36 27 27 0 0 9 0 70 0 10

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 9 45 36 9 0 0 0 9 55 20
2020 CS-03 9 45 36 9 0 0 0 9 55 10
2019 CS 27 23 35 15 0 0 0 15 50 25
2019 CS-03 27 27 27 18 0 0 0 18 55 10

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 9 23 36 23 5 0 5 29 33 20
2020 CS-03 0 36 45 18 0 0 0 18 36 10
2019 CS 8 27 46 15 0 4 0 16 36 25
2019 CS-03 9 27 45 18 0 0 0 18 36 10

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 14 18 36 14 14 0 5 29 33 20
2020 CS-03 18 9 55 9 9 0 0 18 27 10
2019 CS 8 19 42 15 15 0 0 31 27 25
2019 CS-03 18 18 45 18 0 0 0 18 36 10

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 50 27 9 9 5 0 0 14 77 20
2020 CS-03 36 36 9 9 9 0 0 18 73 10
2019 CS 15 27 35 12 8 0 4 20 44 25
2019 CS-03 18 36 45 0 0 0 0 0 55 10

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 32 18 23 23 5 0 0 27 50 20
2020 CS-03 27 9 18 36 9 0 0 45 36 10
2019 CS 8 12 27 23 23 4 4 50 21 25
2019 CS-03 9 9 36 18 27 0 0 45 18 10

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 18 27 32 18 5 0 0 23 45 20
2020 CS-03 18 18 27 36 0 0 0 36 36 10
2019 CS 12 19 35 31 4 0 0 35 31 25
2019 CS-03 9 27 18 45 0 0 0 45 36 10

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 5 0 14 59 23 0 0 82 5 20
2020 CS-03 0 0 18 45 36 0 0 82 0 10
2019 CS 0 8 27 42 19 4 0 64 8 25
2019 CS-03 0 9 36 27 27 0 0 55 9 10

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 10 33 24 19 5 10 0 47 26 20
2020 CS-03 18 36 18 18 0 9 0 60 20 10
2019 CS 15 38 19 15 4 8 0 58 21 25
2019 CS-03 18 27 9 36 0 9 0 50 40 10

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 71 19 0 5 5 0 0 90 10 20
2020 CS-03 82 18 0 0 0 0 0 100 0 10
2019 CS 62 31 8 0 0 0 0 92 0 25
2019 CS-03 64 27 9 0 0 0 0 91 0 10

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 68 23 5 0 0 0 5 95 0 20
2020 CS-03 73 27 0 0 0 0 0 100 0 10
2019 CS 50 42 4 4 0 0 0 92 4 25
2019 CS-03 55 27 9 9 0 0 0 82 9 10

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 55 36 5 0 0 0 5 95 0 20
2020 CS-03 55 45 0 0 0 0 0 100 0 10
2019 CS 62 31 8 0 0 0 0 92 0 25
2019 CS-03 73 18 9 0 0 0 0 91 0 10

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 40 50 5 0 0 5 0 95 0 20
2020 CS-03 30 70 0 0 0 0 0 100 0 10
2019 CS 54 38 8 0 0 0 0 92 0 25
2019 CS-03 45 45 9 0 0 0 0 91 0 10

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 33 43 14 0 0 10 0 84 0 20
2020 CS-03 45 36 9 0 0 9 0 90 0 10
2019 CS 46 31 15 0 0 8 0 83 0 25
2019 CS-03 55 18 18 0 0 9 0 80 0 10

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 52 38 5 0 5 0 0 90 5 20
2020 CS-03 45 45 9 0 0 0 0 91 0 10
2019 CS 68 28 4 0 0 0 0 96 0 25
2019 CS-03 55 45 0 0 0 0 0 100 0 10

Anti-racism

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 38 29 19 0 0 10 5 78 0 20
2020 CS-03 45 27 18 0 0 9 0 80 0 10

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 65 20 5 0 0 10 0 94 0 20
2020 CS-03 70 10 10 0 0 10 0 89 0 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 41 36 9 0 0 0 14 89 0 20
2020 CS-03 45 45 0 0 0 0 9 100 0 10
2019 CS 46 31 12 4 0 4 4 83 4 25
2019 CS-03 45 27 9 9 0 0 9 80 10 10

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 38 29 10 5 0 14 5 82 6 20
2020 CS-03 30 20 20 10 0 20 0 63 13 10
2019 CS 31 31 19 4 8 8 0 67 13 25
2019 CS-03 36 27 27 0 0 9 0 70 0 10

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 41 27 18 5 0 5 5 75 5 20
2020 CS-03 45 9 36 9 0 0 0 55 9 10
2019 CS 38 38 15 4 0 4 0 80 4 25
2019 CS-03 55 27 9 0 0 9 0 90 0 10

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 32 32 9 14 0 14 0 74 16 20
2020 CS-03 27 27 9 27 0 9 0 60 30 10
2019 CS 27 19 38 0 4 12 0 52 4 25
2019 CS-03 36 9 36 0 0 18 0 56 0 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 55 32 0 9 5 0 0 86 14 20
2020 CS-03 64 27 0 9 0 0 0 91 9 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 50 23 14 9 5 0 0 73 14 20
2020 CS-03 55 27 18 0 0 0 0 82 0 10
2019 CS 38 38 12 12 0 0 0 77 12 25
2019 CS-03 36 45 18 0 0 0 0 82 0 10

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 50 32 9 5 5 0 0 82 9 20
2020 CS-03 55 27 18 0 0 0 0 82 0 10
2019 CS 58 27 12 4 0 0 0 85 4 25
2019 CS-03 45 45 9 0 0 0 0 91 0 10

Use of official languages

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2019 CS 87 4 4 0 0 0 4 95 0 25
2019 CS-03 80 10 10 0 0 0 0 90 0 10

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 55 41 0 0 0 5 0 100 0 20
2020 CS-03 36 64 0 0 0 0 0 100 0 10
2019 CS 77 12 4 0 0 4 4 96 0 25
2019 CS-03 91 0 0 0 0 9 0 100 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 0 100 20
2020 CS-03 0 100 10
2019 CS 0 100 25
2019 CS-03 0 100 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 19 19 14 0 0 33 14 73 0 20
2020 CS-03 18 18 18 0 0 27 18 67 0 10
2019 CS 23 8 27 0 0 23 19 53 0 25
2019 CS-03 27 0 36 0 0 9 27 43 0 10

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 38 33 10 0 0 14 5 88 0 20
2020 CS-03 45 27 9 0 0 9 9 89 0 10
2019 CS 35 23 27 0 0 15 0 68 0 25
2019 CS-03 36 18 27 0 0 18 0 67 0 10

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 0 100 20
2020 CS-03 0 100 10

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 19 14 19 5 0 33 10 58 8 20
2020 CS-03 18 18 18 9 0 27 9 57 14 10
2019 CS 19 8 23 4 0 31 15 50 7 25
2019 CS-03 27 0 36 0 0 18 18 43 0 10

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 29 29 19 0 0 24 0 75 0 20
2020 CS-03 27 27 18 0 0 27 0 75 0 10
2019 CS 38 19 19 0 0 23 0 75 0 25
2019 CS-03 45 9 18 0 0 27 0 75 0 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 0 100 20
2020 CS-03 0 100 10
2019 CS 8 92 25
2019 CS-03 9 91 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 57 24 14 0 0 5 0 85 0 20
2020 CS-03 55 27 18 0 0 0 0 82 0 10
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 70 25 5 0 0 0 0 95 0 20
2020 CS-03 73 18 9 0 0 0 0 91 0 10

A psychologically healthy workplace

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 33 33 24 5 0 5 0 70 5 20
2020 CS-03 27 27 36 9 0 0 0 55 9 10
2019 CS 27 38 27 4 4 0 0 65 8 25
2019 CS-03 18 45 36 0 0 0 0 64 0 10

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 67 24 10 0 0 0 0 90 0 20
2020 CS-03 64 27 9 0 0 0 0 91 0 10

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 70 20 10 0 0 0 0 90 0 20
2020 CS-03 80 10 10 0 0 0 0 90 0 10

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 33 43 14 5 0 5 0 80 5 20
2020 CS-03 36 45 9 9 0 0 0 82 9 10
2019 CS 15 50 23 8 0 4 0 68 8 25
2019 CS-03 18 45 18 9 0 9 0 70 10 10

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 60 15 5 15 5 0 0 20
2020 CS-03 60 10 10 20 0 0 0 10
2019 CS 31 27 15 23 4 0 0 25
2019 CS-03 45 18 18 18 0 0 0 10

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 0 24 24 33 19 0 0 20
2020 CS-03 0 36 36 27 0 0 0 10
2019 CS 12 23 42 19 4 0 0 25
2019 CS-03 27 18 36 9 9 0 0 10

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 5 30 35 15 10 5 0 20
2020 CS-03 0 36 45 0 18 0 0 10
2019 CS 19 35 27 12 8 0 0 25
2019 CS-03 27 27 27 9 9 0 0 10

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 0 10 24 19 48 0 0 20
2020 CS-03 0 9 36 27 27 0 0 10
2019 CS 15 31 27 8 19 0 0 25
2019 CS-03 27 27 27 0 18 0 0 10

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 29 24 24 5 14 5 0 20
2020 CS-03 27 27 27 9 9 0 0 10
2019 CS 38 23 19 12 4 0 4 25
2019 CS-03 55 9 18 0 9 0 9 10

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 33 14 29 5 14 5 0 20
2020 CS-03 36 18 27 9 9 0 0 10
2019 CS 35 31 19 15 0 0 0 25
2019 CS-03 36 36 18 9 0 0 0 10

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 29 24 29 10 5 5 0 20
2020 CS-03 36 27 18 9 9 0 0 10
2019 CS 50 19 23 8 0 0 0 25
2019 CS-03 45 18 18 18 0 0 0 10

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 10 38 24 5 24 0 0 20
2020 CS-03 9 55 18 0 18 0 0 10
2019 CS 19 38 31 8 4 0 0 25
2019 CS-03 27 36 27 0 9 0 0 10

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 38 24 14 10 10 0 5 20
2020 CS-03 45 27 0 18 0 0 9 10
2019 CS 31 50 12 8 0 0 0 25
2019 CS-03 36 36 18 9 0 0 0 10

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 43 33 10 10 5 0 0 20
2020 CS-03 64 9 9 18 0 0 0 10
2019 CS 42 27 19 12 0 0 0 25
2019 CS-03 45 18 27 9 0 0 0 10

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 38 29 14 10 5 5 0 20
2020 CS-03 36 45 9 9 0 0 0 10

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 33 33 19 5 5 5 0 20
2020 CS-03 36 45 9 9 0 0 0 10
2019 CS 31 42 15 8 4 0 0 25
2019 CS-03 45 27 27 0 0 0 0 10

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 62 19 10 5 5 0 0 20
2020 CS-03 73 18 9 0 0 0 0 10
2019 CS 62 31 4 4 0 0 0 25
2019 CS-03 64 27 0 9 0 0 0 10

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 71 19 5 0 5 0 0 20
2020 CS-03 82 18 0 0 0 0 0 10

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 90 5 0 0 0 5 0 20
2020 CS-03 100 0 0 0 0 0 0 10
2019 CS 88 4 4 4 0 0 0 25
2019 CS-03 100 0 0 0 0 0 0 10

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 76 14 5 0 0 5 0 20
2020 CS-03 73 18 9 0 0 0 0 10
2019 CS 58 27 15 0 0 0 0 25
2019 CS-03 73 18 9 0 0 0 0 10

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 81 14 0 0 0 5 0 20
2020 CS-03 82 18 0 0 0 0 0 10
2019 CS 65 23 12 0 0 0 0 25
2019 CS-03 73 27 0 0 0 0 0 10

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 71 10 0 5 0 5 10 20
2020 CS-03 82 0 0 0 0 0 18 10
2019 CS 65 23 4 0 0 0 8 25
2019 CS-03 91 9 0 0 0 0 0 10

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 57 33 0 5 0 5 0 20
2020 CS-03 55 36 0 9 0 0 0 10
2019 CS 65 15 12 8 0 0 0 25
2019 CS-03 73 9 9 9 0 0 0 10

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 86 10 0 0 0 5 0 20
2020 CS-03 82 18 0 0 0 0 0 10
2019 CS 85 8 4 4 0 0 0 25
2019 CS-03 100 0 0 0 0 0 0 10

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 62 19 10 5 5 0 0 20
2020 CS-03 55 27 18 0 0 0 0 10
2019 CS 50 35 12 4 0 0 0 25
2019 CS-03 45 45 9 0 0 0 0 10

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 5 24 33 29 10 0 0 29 38 20
2020 CS-03 9 18 55 18 0 0 0 27 18 10
2019 CS 12 50 31 8 0 0 0 62 8 25
2019 CS-03 9 55 27 9 0 0 0 64 9 10

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 25 25 25 20 5 0 0 25 50 20
2019 CS 12 12 38 35 0 0 4 36 24 25
2019 CS-03 0 18 45 36 0 0 0 36 18 10
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 CS 5 81 20
2020 CS-03 0 91 10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CS 48 33 10 5 0 0 5 20
2020 CS-03 45 36 9 9 0 0 0 10
2019 CS 35 19 31 12 4 0 0 25
2019 CS-03 36 27 27 9 0 0 0 10
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