2024 Public Service Employee Survey Results by Theme for Canadian Heritage by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CO

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 49 30 10 11 0 0 0 80 11 10
2020 CO 38 46 12 0 4 0 0 85 4 25
2020 CO-02 33 42 17 0 8 0 0 75 8 10
2019 CO 38 38 21 0 4 0 0 75 4 25
2019 CO-03 50 40 10 0 0 0 0 90 0 10

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 30 51 0 11 9 0 0 81 19 10
2020 CO 38 46 8 0 8 0 0 85 8 25
2020 CO-02 33 58 0 0 8 0 0 92 8 10
2019 CO 42 25 21 4 8 0 0 67 13 25
2019 CO-03 50 30 20 0 0 0 0 80 0 10

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 59 30 11 0 0 0 0 89 0 10
2020 CO 46 42 8 0 4 0 0 88 4 25
2020 CO-02 33 50 8 0 8 0 0 83 8 10
2019 CO 38 46 8 4 4 0 0 83 8 25
2019 CO-03 50 40 10 0 0 0 0 90 0 10

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 49 28 22 0 0 0 0 78 0 10
2020 CO 38 50 8 0 4 0 0 88 4 25
2020 CO-02 33 58 0 0 8 0 0 92 8 10
2019 CO 42 33 17 4 4 0 0 75 8 25
2019 CO-03 50 40 0 10 0 0 0 90 10 10

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 40 20 29 12 0 0 0 59 12 10
2020 CO 46 38 15 0 0 0 0 85 0 25
2020 CO-02 50 50 0 0 0 0 0 100 0 10
2019 CO 17 58 17 4 4 0 0 75 8 25
2019 CO-03 20 60 20 0 0 0 0 80 0 10

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 40 20 11 30 0 0 0 59 30 10
2020 CO 38 46 8 4 4 0 0 85 8 25
2020 CO-02 50 50 0 0 0 0 0 100 0 10
2019 CO 25 50 13 13 0 0 0 75 13 25
2019 CO-03 30 60 10 0 0 0 0 90 0 10

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 58 10 20 0 0 12 0 77 0 10
2020 CO 42 23 27 0 4 4 0 68 4 25
2020 CO-02 50 25 25 0 0 0 0 75 0 10
2019 CO 42 17 21 13 4 4 0 61 17 25
2019 CO-03 50 20 10 10 10 0 0 70 20 10
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 49 31 19 0 0 0 0 81 0 10
2020 CO 58 15 15 4 4 0 4 76 8 25
2020 CO-02 50 25 8 8 0 0 8 82 9 10
2019 CO 67 17 0 8 4 4 0 87 13 25
2019 CO-03 80 10 0 0 0 10 0 100 0 10

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 40 31 19 11 0 0 0 71 11 10
2020 CO 54 38 8 0 0 0 0 92 0 25
2020 CO-02 58 42 0 0 0 0 0 100 0 10
2019 CO 50 29 17 4 0 0 0 79 4 25
2019 CO-03 70 20 10 0 0 0 0 90 0 10

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 30 60 0 11 0 0 0 89 11 10
2020 CO 65 27 8 0 0 0 0 92 0 25
2020 CO-02 75 17 8 0 0 0 0 92 0 10
2019 CO 54 29 4 4 4 4 0 87 9 25
2019 CO-03 80 20 0 0 0 0 0 100 0 10

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 0 40 19 20 12 10 0 45 35 10
2020 CO 35 31 12 0 8 15 0 77 9 25
2020 CO-02 42 42 17 0 0 0 0 83 0 10
2019 CO 13 54 8 17 4 4 0 70 22 25
2019 CO-03 10 80 10 0 0 0 0 90 0 10

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 11 40 0 20 29 0 0 51 49 10
2020 CO 35 31 15 12 8 0 0 65 19 25
2020 CO-02 42 42 17 0 0 0 0 83 0 10
2019 CO 8 42 17 29 4 0 0 50 33 25
2019 CO-03 0 50 20 30 0 0 0 50 30 10

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 0 10 10 50 30 0 0 10 80 10
2020 CO 31 31 12 23 0 4 0 64 24 25
2020 CO-02 42 42 8 8 0 0 0 83 8 10
2019 CO 8 29 21 21 8 13 0 43 33 25
2019 CO-03 0 50 10 30 0 10 0 56 33 10

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 20 21 0 39 20 0 0 41 59 10
2020 CO 12 46 15 27 0 0 0 58 27 25
2020 CO-02 17 50 17 17 0 0 0 67 17 10
2019 CO 8 29 4 58 0 0 0 38 58 25
2019 CO-03 10 40 0 50 0 0 0 50 50 10
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 30 20 31 0 19 0 0 49 19 10
2020 CO 31 62 0 4 4 0 0 92 8 25
2020 CO-02 25 67 0 0 8 0 0 92 8 10
2019 CO 50 25 4 17 4 0 0 75 21 25
2019 CO-03 60 30 0 10 0 0 0 90 10 10

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 28 43 20 9 0 0 0 72 9 10
2020 CO 23 54 12 8 4 0 0 77 12 25
2020 CO-02 8 67 17 8 0 0 0 75 8 10
2019 CO 25 42 13 21 0 0 0 67 21 25
2019 CO-03 40 40 10 10 0 0 0 80 10 10

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 30 51 0 20 0 0 0 80 20 10
2020 CO 42 42 8 8 0 0 0 85 8 25
2020 CO-02 42 50 8 0 0 0 0 92 0 10
2019 CO 46 42 8 4 0 0 0 88 4 25
2019 CO-03 50 50 0 0 0 0 0 100 0 10

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 38 11 20 30 0 0 0 49 30 10
2020 CO 19 50 12 12 8 0 0 69 19 25
2020 CO-02 0 58 25 8 8 0 0 58 17 10
2019 CO 29 46 13 8 4 0 0 75 13 25
2019 CO-03 40 60 0 0 0 0 0 100 0 10

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 49 51 0 0 0 0 0 100 0 10
2020 CO 69 15 12 4 0 0 0 85 4 25
2020 CO-02 75 17 8 0 0 0 0 92 0 10

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 21 19 20 22 19 0 0 40 41 10
2020 CO 15 27 42 8 8 0 0 42 15 25
2020 CO-02 17 33 50 0 0 0 0 50 0 10
2019 CO 8 25 33 25 8 0 0 33 33 25
2019 CO-03 10 30 30 10 20 0 0 40 30 10

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 30 49 10 12 0 0 0 10
2020 CO 38 23 23 8 4 4 0 25
2020 CO-02 42 17 17 8 8 8 0 10
2019 CO 38 25 25 8 4 0 0 25
2019 CO-03 30 40 10 20 0 0 0 10

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 68 10 0 0 11 12 0 10
2020 CO 81 4 0 0 8 8 0 25
2020 CO-02 92 0 0 0 0 8 0 10
2019 CO 67 8 8 0 4 8 4 25
2019 CO-03 90 0 0 0 10 0 0 10

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 39 10 10 20 9 12 0 56 33 10
2020 CO 35 27 15 4 12 4 4 67 17 25
2020 CO-02 42 33 8 8 0 8 0 82 9 10
2019 CO 21 33 21 8 13 0 4 57 22 25
2019 CO-03 20 70 0 0 10 0 0 90 10 10

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 39 30 11 12 9 0 0 69 20 10
2020 CO 31 50 12 4 4 0 0 81 8 25
2020 CO-02 17 58 8 8 8 0 0 75 17 10
2019 CO 38 33 17 13 0 0 0 71 13 25
2019 CO-03 60 40 0 0 0 0 0 100 0 10

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 60 10 12 19 0 0 0 70 19 10
2020 CO 48 20 24 4 4 0 0 68 8 25
2019 CO 29 42 17 13 0 0 0 71 13 25
2019 CO-03 50 40 10 0 0 0 0 90 0 10

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 40 20 20 11 10 0 0 59 20 10
2020 CO 35 50 8 4 4 0 0 85 8 25
2020 CO-02 33 58 0 0 8 0 0 92 8 10
2019 CO 25 42 17 13 0 0 4 70 13 25
2019 CO-03 20 60 0 10 0 0 10 89 11 10

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 30 29 12 20 9 0 0 59 29 10
2020 CO 27 50 12 8 4 0 0 77 12 25
2020 CO-02 33 50 8 8 0 0 0 83 8 10
2019 CO 13 50 17 8 8 4 0 65 17 25
2019 CO-03 20 60 10 0 0 10 0 89 0 10

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 30 20 0 41 10 0 0 49 51 10
2020 CO 54 31 8 4 4 0 0 85 8 25
2020 CO-02 67 17 8 0 8 0 0 83 8 10
2019 CO 57 30 9 4 0 0 0 87 4 25
2019 CO-03 50 30 10 10 0 0 0 80 10 10

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 29 40 10 12 10 0 0 69 22 10
2020 CO 27 42 19 4 8 0 0 69 12 25
2020 CO-02 50 42 8 0 0 0 0 92 0 10
2019 CO 38 42 4 13 4 0 0 79 17 25
2019 CO-03 30 30 10 20 10 0 0 60 30 10

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 49 51 0 0 0 0 0 100 0 10

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2022 CO 39 30 31 10
2020 CO 19 50 31 25
2020 CO-02 17 58 25 10
2019 CO 42 13 46 25
2019 CO-03 20 20 60 10

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2019 CO 10 40 40 0 0 10 10
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 39 61 0 0 0 0 0 100 0 10
2020 CO 50 38 4 4 4 0 0 88 8 25
2020 CO-02 42 42 8 0 8 0 0 83 8 10
2019 CO 42 33 17 4 4 0 0 75 8 25
2019 CO-03 60 30 10 0 0 0 0 90 0 10

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 21 28 28 12 11 0 0 49 22 10
2020 CO 23 58 12 8 0 0 0 81 8 25
2020 CO-02 33 67 0 0 0 0 0 100 0 10
2019 CO 21 42 25 13 0 0 0 63 13 25
2019 CO-03 30 40 10 20 0 0 0 70 20 10

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 11 19 61 10 0 0 0 10 29 10
2020 CO 4 46 38 8 4 0 0 12 50 25
2020 CO-02 8 42 33 17 0 0 0 17 50 10
2019 CO 8 33 42 17 0 0 0 17 42 25
2019 CO-03 10 30 30 30 0 0 0 30 40 10

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 19 40 41 0 0 0 0 0 59 10
2020 CO 8 38 42 8 4 0 0 12 46 25
2020 CO-02 0 42 58 0 0 0 0 0 42 10
2019 CO 21 38 33 4 4 0 0 8 58 25
2019 CO-03 30 30 40 0 0 0 0 0 60 10

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 0 51 19 20 11 0 0 31 51 10
2020 CO 15 31 42 8 4 0 0 12 46 25
2020 CO-02 8 42 33 17 0 0 0 17 50 10
2019 CO 8 38 38 13 4 0 0 17 46 25
2019 CO-03 0 40 50 10 0 0 0 10 40 10

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 10 51 40 0 0 0 0 0 60 10
2020 CO 4 31 38 19 8 0 0 27 35 25
2020 CO-02 0 25 25 42 8 0 0 50 25 10
2019 CO 21 25 25 13 13 4 0 26 48 25
2019 CO-03 20 30 30 10 10 0 0 20 50 10

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 0 30 50 20 0 0 0 20 30 10
2020 CO 0 4 42 31 19 0 4 52 4 25
2020 CO-02 0 0 58 17 25 0 0 42 0 10
2019 CO 8 4 38 42 8 0 0 50 13 25
2019 CO-03 0 10 50 40 0 0 0 40 10 10

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 20 60 9 0 11 0 0 11 80 10
2020 CO 20 16 48 12 4 0 0 16 36 25
2020 CO-02 8 33 33 25 0 0 0 25 42 10
2019 CO 17 42 33 0 4 0 4 4 61 25
2019 CO-03 20 50 30 0 0 0 0 0 70 10

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 10 11 59 10 11 0 0 21 20 10
2020 CO 4 8 52 32 4 0 0 36 12 25
2020 CO-02 0 0 67 33 0 0 0 33 0 10
2019 CO 21 21 42 8 8 0 0 17 42 25
2019 CO-03 20 40 20 10 10 0 0 20 60 10

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 0 21 0 20 59 0 0 21 79 10
2020 CO 15 42 23 19 0 0 0 58 19 25
2020 CO-02 25 50 25 0 0 0 0 75 0 10
2019 CO 8 33 21 25 8 4 0 43 35 25
2019 CO-03 0 50 20 20 10 0 0 50 30 10

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 61 20 9 11 0 0 0 81 11 10
2020 CO 46 38 0 15 0 0 0 85 15 25
2020 CO-02 42 33 0 25 0 0 0 75 25 10
2019 CO 39 35 4 17 4 0 0 74 22 25
2019 CO-03 60 40 0 0 0 0 0 100 0 10

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 38 23 9 20 10 0 0 61 30 10
2020 CO 65 23 8 4 0 0 0 88 4 25
2020 CO-02 58 25 8 8 0 0 0 83 8 10
2019 CO 46 33 13 4 4 0 0 79 8 25
2019 CO-03 60 40 0 0 0 0 0 100 0 10

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 61 10 10 19 0 0 0 71 19 10
2020 CO 56 36 8 0 0 0 0 92 0 25
2019 CO 50 29 13 4 4 0 0 79 8 25
2019 CO-03 70 30 0 0 0 0 0 100 0 10

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 21 41 10 19 9 0 0 62 28 10
2020 CO 31 38 19 12 0 0 0 69 12 25
2020 CO-02 42 33 17 8 0 0 0 75 8 10
2019 CO 21 50 21 8 0 0 0 71 8 25
2019 CO-03 20 60 20 0 0 0 0 80 0 10

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 39 20 22 0 19 0 0 59 19 10
2020 CO 23 46 12 4 12 4 0 72 16 25
2020 CO-02 33 50 0 0 8 8 0 91 9 10
2019 CO 38 33 21 8 0 0 0 71 8 25
2019 CO-03 40 40 20 0 0 0 0 80 0 10

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 30 29 22 19 0 0 0 59 19 10
2020 CO 46 46 0 8 0 0 0 92 8 25
2020 CO-02 67 33 0 0 0 0 0 100 0 10
2019 CO 29 46 21 4 0 0 0 75 4 25
2019 CO-03 20 70 10 0 0 0 0 90 0 10

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 30 29 0 9 11 12 10 75 25 10

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 40 20 0 0 19 12 10 75 25 10

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 28 21 31 9 11 0 0 49 19 10
2020 CO 27 46 8 8 8 4 0 76 16 25
2020 CO-02 33 58 0 0 8 0 0 92 8 10

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 30 30 0 0 19 12 10 75 25 10
2020 CO 35 31 0 15 8 12 0 74 26 25
2020 CO-02 33 42 0 0 8 17 0 90 10 10

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 28 21 0 0 19 31 0 72 28 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 19 43 10 20 9 0 0 61 29 10
2020 CO 23 38 19 15 4 0 0 62 19 25
2020 CO-02 33 17 33 17 0 0 0 50 17 10
2019 CO 21 46 8 13 8 4 0 70 22 25
2019 CO-03 20 70 10 0 0 0 0 90 0 10

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 48 21 0 0 19 12 0 78 22 10
2020 CO 54 19 15 8 0 4 0 76 8 25
2020 CO-02 58 17 17 0 0 8 0 82 0 10
2019 CO 50 25 17 8 0 0 0 75 8 25
2019 CO-03 70 20 10 0 0 0 0 90 0 10

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 41 19 20 10 11 0 0 59 20 10
2020 CO 38 35 23 4 0 0 0 73 4 25
2020 CO-02 42 42 17 0 0 0 0 83 0 10
2019 CO 46 17 21 13 4 0 0 63 17 25
2019 CO-03 70 20 0 10 0 0 0 90 10 10

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 10 20 20 0 29 22 0 38 37 10
2020 CO 28 12 20 12 12 16 0 48 29 25
2020 CO-02 42 8 8 25 0 17 0 60 30 10
2019 CO 8 33 13 17 17 13 0 48 38 25
2019 CO-03 0 40 20 10 10 20 0 50 25 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 30 28 12 10 20 0 0 58 30 10
2020 CO 31 38 8 19 4 0 0 69 23 25
2020 CO-02 33 42 8 8 8 0 0 75 17 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 30 0 0 40 20 0 10 33 67 10
2020 CO 23 27 15 31 4 0 0 50 35 25
2020 CO-02 33 33 17 8 8 0 0 67 17 10
2019 CO 33 50 13 4 0 0 0 83 4 25
2019 CO-03 20 60 10 10 0 0 0 80 10 10

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 40 10 0 41 10 0 0 49 51 10
2020 CO 27 42 8 19 4 0 0 69 23 25
2020 CO-02 33 42 8 8 8 0 0 75 17 10
2019 CO 35 43 17 0 4 0 0 78 4 25

Use of official languages

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 89 11 0 0 0 0 0 100 0 10
2019 CO 92 8 0 0 0 0 0 100 0 25
2019 CO-03 100 0 0 0 0 0 0 100 0 10

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 29 40 31 0 0 0 0 69 0 10
2020 CO 88 12 0 0 0 0 0 100 0 25
2020 CO-02 92 8 0 0 0 0 0 100 0 10
2019 CO 71 21 8 0 0 0 0 92 0 25
2019 CO-03 80 20 0 0 0 0 0 100 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CO 15 8 8 19 4 46 0 43 43 25
2020 CO-02 25 17 8 8 8 33 0 63 25 10
2019 CO 4 8 25 25 4 33 0 19 44 25
2019 CO-03 0 20 30 10 0 40 0 33 17 10

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CO 19 31 15 12 8 15 0 59 23 25
2020 CO-02 25 33 8 8 8 17 0 70 20 10
2019 CO 25 21 29 17 4 4 0 48 22 25
2019 CO-03 40 20 30 10 0 0 0 60 10 10

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CO 12 4 8 8 12 54 4 36 45 25
2020 CO-02 17 8 8 8 8 42 8 50 33 10
2019 CO 4 4 42 13 0 38 0 13 20 25
2019 CO-03 0 10 30 10 0 50 0 20 20 10

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CO 19 27 19 4 12 19 0 57 19 25
2020 CO-02 25 25 17 0 8 25 0 67 11 10
2019 CO 29 17 38 13 0 4 0 48 13 25
2019 CO-03 50 10 20 20 0 0 0 60 20 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 CO 22 78 10
2020 CO 23 77 25
2020 CO-02 25 75 10
2019 CO 21 79 25
2019 CO-03 0 100 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 49 10 9 32 0 0 0 59 32 10
2020 CO 31 50 8 0 0 0 12 91 0 25
2020 CO-02 17 50 8 0 0 0 25 89 0 10
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 38 51 0 0 11 0 0 89 11 10
2020 CO 52 40 4 4 0 0 0 92 4 25
2020 CO-02 33 67 0 0 0 0 0 100 0 10

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 19 0 0 10 21 10 40 61 39 10

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 20 39 0 32 9 0 0 59 41 10
2020 CO 23 58 15 0 0 4 0 84 0 25
2020 CO-02 17 75 0 0 0 8 0 100 0 10
2019 CO 25 54 13 8 0 0 0 79 8 25
2019 CO-03 30 70 0 0 0 0 0 100 0 10

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2022 CO 9 22 29 10 30 10

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 28 52 0 9 11 0 0 81 19 10
2020 CO 52 36 8 0 0 4 0 92 0 25
2020 CO-02 50 42 0 0 0 8 0 100 0 10

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 28 43 0 10 19 0 0 71 29 10
2020 CO 38 46 8 0 4 4 0 88 4 25
2020 CO-02 17 67 8 0 0 8 0 91 0 10

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 9 41 31 0 19 0 0 49 19 10
2020 CO 15 54 19 8 0 4 0 72 8 25
2020 CO-02 17 67 8 0 0 8 0 91 0 10
2019 CO 13 46 8 25 8 0 0 58 33 25
2019 CO-03 10 40 20 30 0 0 0 50 30 10

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CO 8 42 33 17 0 0 0 50 17 10
2019 CO 20 40 10 30 0 0 0 60 30 10
2019 CO-03 20 40 10 30 0 0 0 60 30 10

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 31 22 28 9 11 0 0 10
2020 CO 24 48 4 20 4 0 0 25
2020 CO-02 17 58 0 17 8 0 0 10
2019 CO 29 33 25 4 8 0 0 25
2019 CO-03 40 40 20 0 0 0 0 10

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 9 31 10 12 39 0 0 10
2020 CO 12 12 24 36 16 0 0 25
2020 CO-02 17 17 42 25 0 0 0 10
2019 CO 17 25 33 13 13 0 0 25
2019 CO-03 20 40 10 10 20 0 0 10

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 9 31 20 32 9 0 0 10
2020 CO 12 16 28 28 16 0 0 25
2020 CO-02 17 25 8 50 0 0 0 10
2019 CO 8 38 29 21 4 0 0 25
2019 CO-03 10 30 40 10 10 0 0 10

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 9 20 28 12 31 0 0 10
2020 CO 19 23 31 27 0 0 0 25
2020 CO-02 33 25 33 8 0 0 0 10
2019 CO 8 25 38 8 21 0 0 25
2019 CO-03 0 30 40 10 20 0 0 10

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 40 9 12 20 10 0 10 10
2020 CO 32 36 16 16 0 0 0 25
2020 CO-02 42 33 17 8 0 0 0 10
2019 CO 42 25 21 13 0 0 0 25
2019 CO-03 20 30 20 30 0 0 0 10

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 0 10 40 51 0 0 0 10
2020 CO 28 24 24 12 12 0 0 25
2020 CO-02 33 25 17 8 17 0 0 10
2019 CO 21 21 25 21 13 0 0 25
2019 CO-03 20 30 10 30 10 0 0 10

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 21 38 22 11 9 0 0 10
2020 CO 19 50 27 4 0 0 0 25
2020 CO-02 8 67 17 8 0 0 0 10
2019 CO 8 54 17 17 4 0 0 25
2019 CO-03 10 60 10 20 0 0 0 10

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 20 40 22 19 0 0 0 10
2020 CO 19 4 42 31 4 0 0 25
2020 CO-02 17 8 42 33 0 0 0 10
2019 CO 4 42 29 17 8 0 0 25
2019 CO-03 0 60 30 0 10 0 0 10

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 21 50 10 9 11 0 0 10
2020 CO 15 27 23 35 0 0 0 25
2020 CO-02 8 25 33 33 0 0 0 10
2019 CO 13 25 25 29 8 0 0 25
2019 CO-03 20 30 20 20 10 0 0 10

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 39 31 10 0 19 0 0 10
2020 CO 42 38 12 8 0 0 0 25
2020 CO-02 33 58 8 0 0 0 0 10
2019 CO 58 13 8 13 8 0 0 25
2019 CO-03 60 30 0 10 0 0 0 10

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 49 30 10 11 0 0 0 10
2020 CO 12 46 38 4 0 0 0 25
2020 CO-02 8 42 50 0 0 0 0 10

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 30 20 22 19 11 0 0 10
2020 CO 27 31 19 23 0 0 0 25
2020 CO-02 42 33 25 0 0 0 0 10
2019 CO 33 17 38 0 13 0 0 25
2019 CO-03 30 20 40 0 10 0 0 10

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 30 0 31 0 39 0 0 10
2020 CO 42 31 12 12 0 0 4 25
2020 CO-02 50 33 8 0 0 0 8 10
2019 CO 42 29 21 8 0 0 0 25
2019 CO-03 50 30 20 0 0 0 0 10

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 40 31 19 0 11 0 0 10
2020 CO 27 35 27 8 4 0 0 25
2020 CO-02 33 33 17 8 8 0 0 10

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 51 10 10 9 11 0 10 10
2020 CO 73 4 12 4 4 0 4 25
2020 CO-02 75 8 8 0 0 0 8 10
2019 CO 61 17 4 9 9 0 0 25
2019 CO-03 80 20 0 0 0 0 0 10

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 28 52 9 11 0 0 0 10
2020 CO 69 12 12 0 4 0 4 25
2020 CO-02 75 17 0 0 0 0 8 10
2019 CO 43 26 22 4 4 0 0 25
2019 CO-03 30 50 10 10 0 0 0 10

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 CO 62 23 8 4 4 0 0 25
2020 CO-02 75 8 8 8 0 0 0 10
2019 CO 48 26 9 9 9 0 0 25
2019 CO-03 60 40 0 0 0 0 0 10

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 38 33 11 10 0 0 9 10
2020 CO 50 27 4 8 0 0 12 25
2020 CO-02 58 17 0 8 0 0 17 10
2019 CO 42 17 17 4 4 0 17 25
2019 CO-03 20 30 30 10 10 0 0 10

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 59 41 0 0 0 0 0 10
2020 CO 62 31 8 0 0 0 0 25
2020 CO-02 83 17 0 0 0 0 0 10
2019 CO 50 29 13 4 0 0 4 25
2019 CO-03 30 40 20 10 0 0 0 10

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 71 9 20 0 0 0 0 10
2020 CO 88 12 0 0 0 0 0 25
2020 CO-02 92 8 0 0 0 0 0 10
2019 CO 79 4 4 0 8 0 4 25
2019 CO-03 90 0 0 0 10 0 0 10

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 49 20 12 19 0 0 0 10
2020 CO 35 23 27 8 4 0 4 25
2020 CO-02 42 17 33 0 0 0 8 10
2019 CO 33 33 21 8 4 0 0 25
2019 CO-03 40 30 20 0 10 0 0 10

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 0 30 30 20 20 0 0 30 41 10
2020 CO 8 23 62 8 0 0 0 31 8 25
2020 CO-02 17 25 50 8 0 0 0 42 8 10
2019 CO 8 21 54 13 4 0 0 29 17 25
2019 CO-03 10 10 70 10 0 0 0 20 10 10

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 19 22 20 31 9 0 0 40 41 10
2020 CO 8 15 46 19 12 0 0 31 23 25
2020 CO-02 8 0 42 33 17 0 0 50 8 10
2019 CO 8 17 46 29 0 0 0 29 25 25
2019 CO-03 10 10 50 30 0 0 0 30 20 10
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 CO 20 28 10
2020 CO 31 58 25
2020 CO-02 50 50 10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 CO 38 20 22 0 11 0 10 10
2020 CO 42 23 19 8 4 0 4 25
2020 CO-02 17 33 33 8 8 0 0 10
2019 CO 33 13 13 21 17 0 4 25
2019 CO-03 50 20 10 0 20 0 0 10
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