2024 Public Service Employee Survey Results by Theme for Department of Justice Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 42 19 14 1 0 0 65 16 70
2024 Non-shift worker 36 43 11 7 4 0 0 79 11 2520
2022 Shift worker 49 32 9 4 4 0 1 83 8 85
2022 Non-shift worker 39 41 10 7 3 0 0 81 9 2945
2020 Shift worker 44 46 4 6 0 0 0 90 6 70
2020 Non-shift worker 40 41 10 7 2 0 0 81 9 2875
2019 Shift worker 35 44 15 3 3 0 0 79 6 65
2019 Non-shift worker 36 43 10 6 4 0 0 80 10 2510

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 39 23 13 2 0 0 61 16 70
2024 Non-shift worker 34 39 11 10 7 0 0 73 17 2520
2022 Shift worker 55 27 11 4 3 0 0 81 7 85
2022 Non-shift worker 38 37 11 9 5 0 0 76 13 2945
2020 Shift worker 39 42 9 9 1 0 0 81 10 70
2020 Non-shift worker 37 37 12 9 5 0 0 75 13 2860
2019 Shift worker 30 43 14 7 6 0 0 73 13 65
2019 Non-shift worker 31 37 12 11 8 0 0 68 20 2500

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 51 16 4 1 0 0 78 6 70
2024 Non-shift worker 48 37 10 3 2 0 0 85 5 2520
2022 Shift worker 61 28 9 0 1 0 0 90 1 85
2022 Non-shift worker 53 34 9 3 1 0 0 87 4 2940
2020 Shift worker 54 36 6 4 0 0 0 90 4 70
2020 Non-shift worker 55 34 8 2 1 0 0 89 3 2855
2019 Shift worker 46 38 12 2 3 0 0 84 4 65
2019 Non-shift worker 51 36 9 3 2 0 0 87 4 2495

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 46 18 6 3 0 0 73 9 70
2024 Non-shift worker 40 41 11 5 3 0 0 81 8 2520
2022 Shift worker 57 28 8 5 0 0 1 86 5 85
2022 Non-shift worker 44 39 10 5 2 0 0 83 8 2945
2020 Shift worker 57 31 7 6 0 0 0 87 6 70
2020 Non-shift worker 45 39 8 5 2 0 0 85 7 2870
2019 Shift worker 47 45 3 3 3 0 0 92 6 65
2019 Non-shift worker 42 41 9 6 2 0 0 83 8 2510

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 37 17 3 2 0 0 77 5 70
2024 Non-shift worker 35 36 14 8 6 1 0 72 14 2520
2022 Shift worker 68 19 5 5 2 2 0 88 7 85
2022 Non-shift worker 41 35 11 8 4 0 0 77 12 2945
2020 Shift worker 55 31 12 2 0 0 0 86 2 70
2020 Non-shift worker 42 33 14 7 4 0 0 76 10 2865
2019 Shift worker 48 29 11 3 6 3 0 79 9 65
2019 Non-shift worker 35 33 17 9 5 0 0 69 15 2515

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 43 15 4 3 0 0 77 8 70
2024 Non-shift worker 33 37 14 9 6 0 0 71 15 2515
2022 Shift worker 64 26 6 1 3 1 0 90 4 85
2022 Non-shift worker 39 37 11 8 4 0 0 77 13 2945
2020 Shift worker 56 30 9 5 0 0 0 86 5 70
2020 Non-shift worker 41 36 12 7 3 0 0 77 11 2855
2019 Shift worker 40 34 18 4 3 0 0 74 7 65
2019 Non-shift worker 34 36 15 10 5 0 0 70 15 2495

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 32 19 12 4 3 1 63 17 70
2024 Non-shift worker 33 28 16 10 6 5 1 65 18 2520
2022 Shift worker 51 21 7 4 7 7 3 80 13 85
2022 Non-shift worker 37 26 15 10 6 5 1 67 16 2945
2020 Shift worker 41 29 13 11 3 3 0 72 14 70
2020 Non-shift worker 39 26 16 9 5 4 1 68 15 2875
2019 Shift worker 39 21 23 6 8 3 0 62 14 65
2019 Non-shift worker 33 25 18 12 8 3 1 60 21 2515
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 26 15 6 0 0 26 72 8 70
2024 Non-shift worker 45 28 13 4 3 1 7 78 7 2520
2022 Shift worker 47 20 10 5 4 6 7 77 11 85
2022 Non-shift worker 48 27 13 4 2 2 5 80 6 2940
2020 Shift worker 39 32 14 6 4 3 3 74 11 70
2020 Non-shift worker 49 26 12 4 2 2 4 80 6 2870
2019 Shift worker 40 26 10 7 4 5 7 76 13 65
2019 Non-shift worker 44 27 16 5 3 1 5 75 8 2515

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 34 9 12 1 1 1 77 14 70
2024 Non-shift worker 46 32 10 6 4 1 1 79 11 2520
2022 Shift worker 65 20 5 4 3 1 2 87 8 85
2022 Non-shift worker 49 31 9 6 3 1 1 81 9 2940
2020 Shift worker 52 27 14 0 6 1 0 80 6 70
2020 Non-shift worker 49 30 10 6 4 1 1 80 10 2875
2019 Shift worker 38 39 9 7 4 1 1 79 12 65
2019 Non-shift worker 42 33 11 7 5 1 1 76 13 2500

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 36 8 3 8 1 0 81 11 70
2024 Non-shift worker 53 27 10 6 4 0 0 80 10 2520
2022 Shift worker 64 25 4 4 3 0 0 89 7 85
2022 Non-shift worker 56 26 10 5 3 0 0 82 8 2940
2020 Shift worker 58 26 5 6 3 0 1 86 9 70
2020 Non-shift worker 57 25 8 6 4 0 0 83 9 2875
2019 Shift worker 44 38 10 3 4 0 0 83 7 65
2019 Non-shift worker 48 30 10 7 4 1 0 79 11 2515

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 32 13 6 2 6 3 76 9 70
2024 Non-shift worker 35 29 14 7 5 9 0 71 14 2525
2022 Shift worker 64 18 8 3 2 5 0 87 5 85
2022 Non-shift worker 43 28 12 5 3 9 0 78 9 2945
2020 Shift worker 48 27 11 1 3 10 0 83 5 70
2020 Non-shift worker 44 29 11 5 2 8 0 80 8 2880
2019 Shift worker 34 32 13 7 6 8 1 72 14 65
2019 Non-shift worker 33 32 14 8 5 8 0 70 14 2515

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 31 17 12 6 3 0 64 19 70
2024 Non-shift worker 28 31 15 12 10 4 0 61 23 2520
2022 Shift worker 67 18 4 4 5 1 1 86 9 85
2022 Non-shift worker 36 33 14 9 6 3 0 70 16 2945
2020 Shift worker 52 23 15 6 3 2 0 76 9 70
2020 Non-shift worker 38 33 13 9 4 2 0 73 14 2870
2019 Shift worker 31 27 22 6 9 4 1 61 16 65
2019 Non-shift worker 28 32 17 13 8 2 0 62 21 2510

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 31 17 17 5 7 3 57 25 70
2024 Non-shift worker 20 28 19 14 11 7 0 52 27 2520
2022 Shift worker 51 23 6 5 4 10 0 83 10 85
2022 Non-shift worker 25 33 17 13 7 6 0 61 21 2940
2020 Shift worker 45 32 14 4 3 2 0 78 7 70
2020 Non-shift worker 27 34 18 11 5 6 0 65 16 2870
2019 Shift worker 26 21 20 4 12 16 1 56 20 65
2019 Non-shift worker 19 32 20 15 8 6 0 54 25 2500

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 38 19 12 3 3 1 65 16 70
2024 Non-shift worker 19 32 18 16 11 3 0 53 28 2525
2022 Shift worker 58 24 7 7 3 1 0 83 10 85
2022 Non-shift worker 26 35 14 14 7 3 0 64 22 2940
2020 Shift worker 45 30 12 7 4 2 0 76 11 70
2020 Non-shift worker 28 38 14 12 5 2 0 68 18 2880
2019 Shift worker 22 29 22 6 15 7 0 54 22 65
2019 Non-shift worker 18 33 19 18 10 3 0 52 29 2515
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 39 18 12 7 0 1 62 20 70
2024 Non-shift worker 30 38 14 10 8 0 0 67 18 2520
2022 Shift worker 51 29 11 1 8 0 0 80 9 85
2022 Non-shift worker 35 37 12 10 6 0 0 71 17 2945
2020 Shift worker 44 36 9 10 1 0 0 80 11 70
2020 Non-shift worker 33 39 11 11 5 0 0 72 16 2870
2019 Shift worker 30 45 10 4 11 0 0 75 15 65
2019 Non-shift worker 26 38 13 13 9 0 0 65 22 2505

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 48 13 4 3 1 0 80 7 70
2024 Non-shift worker 34 46 9 7 3 0 0 80 11 2520
2022 Shift worker 58 31 6 3 2 0 0 89 5 85
2022 Non-shift worker 38 46 7 6 2 0 0 84 9 2940
2020 Shift worker 35 56 3 6 0 0 0 91 6 65
2020 Non-shift worker 36 43 11 8 2 0 0 79 10 2865
2019 Shift worker 30 42 20 6 3 0 0 72 8 65
2019 Non-shift worker 30 44 12 10 3 0 0 74 14 2495

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 32 18 8 7 1 0 67 15 70
2024 Non-shift worker 41 33 11 8 6 0 0 75 14 2520
2022 Shift worker 63 20 5 4 7 1 0 84 11 85
2022 Non-shift worker 42 35 10 8 4 1 0 78 12 2945
2020 Shift worker 44 32 14 4 4 0 2 77 9 70
2020 Non-shift worker 44 32 11 8 4 0 0 77 12 2870
2019 Shift worker 38 39 12 4 6 1 0 78 10 65
2019 Non-shift worker 38 33 12 9 6 1 1 73 15 2520

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 46 11 8 3 1 0 78 11 70
2024 Non-shift worker 34 43 9 10 3 0 0 77 14 2510
2022 Shift worker 52 37 7 3 1 0 0 88 4 85
2022 Non-shift worker 39 42 7 8 3 0 0 82 11 2940
2020 Shift worker 51 36 6 7 0 0 0 87 7 70
2020 Non-shift worker 40 41 9 8 2 0 0 81 10 2855
2019 Shift worker 36 42 14 4 4 0 0 78 8 65
2019 Non-shift worker 31 44 10 11 3 0 0 76 14 2495

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 33 21 3 3 1 0 72 7 70
2024 Non-shift worker 51 26 11 5 5 2 1 78 11 2520
2022 Shift worker 66 18 6 3 4 3 0 86 8 85
2022 Non-shift worker 52 25 10 6 3 2 1 80 9 2940
2020 Shift worker 53 19 17 6 4 2 0 72 10 70
2020 Non-shift worker 51 25 11 5 5 2 1 78 10 2870

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 41 19 7 2 0 2 70 10 70
2024 Non-shift worker 21 35 16 14 11 2 0 58 25 2520
2022 Shift worker 49 30 12 2 3 4 0 83 5 85
2022 Non-shift worker 25 36 15 12 9 3 0 64 21 2945
2020 Shift worker 30 38 17 4 4 6 0 73 8 70
2020 Non-shift worker 25 36 16 13 8 2 0 62 21 2870
2019 Shift worker 27 40 15 9 4 5 0 70 14 65
2019 Non-shift worker 19 32 17 15 14 2 0 53 30 2510

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 17 16 8 4 0 6 53 47 70
2024 Non-shift worker 36 24 16 9 8 2 4 39 61 2520
2022 Shift worker 57 15 9 1 8 4 5 85
2022 Non-shift worker 40 25 16 7 6 2 5 2945
2020 Shift worker 57 19 11 6 1 0 5 70
2020 Non-shift worker 45 23 16 7 5 1 4 2880
2019 Shift worker 49 22 17 1 2 2 7 65
2019 Non-shift worker 47 25 14 6 4 1 4 2515

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 79 6 6 2 0 0 6 85 15 70
2024 Non-shift worker 59 9 7 3 4 2 17 72 28 2520

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 78 7 7 1 1 1 5 83 17 70
2024 Non-shift worker 67 9 6 2 4 5 7 76 24 2520
2022 Shift worker 82 5 1 2 3 2 5 85
2022 Non-shift worker 73 8 4 1 2 5 7 2940
2020 Shift worker 79 7 7 1 0 0 6 70
2020 Non-shift worker 75 8 4 2 3 5 4 2870
2019 Shift worker 71 6 8 5 5 3 3 65
2019 Non-shift worker 75 8 4 2 3 5 4 2500

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 78 6 9 0 0 0 6 83 17 70
2024 Non-shift worker 70 6 4 2 2 2 14 83 17 2515

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 73 10 10 0 0 0 6 78 22 70
2024 Non-shift worker 61 11 7 4 4 3 11 71 29 2520

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 31 25 15 9 3 1 49 25 70
2024 Non-shift worker 16 31 11 17 20 2 2 49 39 2520
2022 Shift worker 28 35 13 10 4 3 7 70 16 85
2022 Non-shift worker 21 32 11 16 16 2 1 55 33 2945
2020 Shift worker 21 28 17 16 10 9 0 53 28 70
2020 Non-shift worker 20 28 14 17 16 2 2 51 35 2880
2019 Shift worker 21 32 13 11 16 3 4 57 29 65
2019 Non-shift worker 17 26 14 18 22 2 1 45 41 2520

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 35 28 9 6 0 2 57 15 70
2024 Non-shift worker 25 38 14 14 8 0 0 63 22 2520
2022 Shift worker 38 32 17 5 3 0 5 74 8 85
2022 Non-shift worker 30 40 13 11 6 0 0 70 17 2940
2020 Shift worker 34 44 9 10 3 0 0 79 13 70
2020 Non-shift worker 31 39 14 11 4 0 0 70 16 2855
2019 Shift worker 21 33 25 12 6 3 0 55 18 65
2019 Non-shift worker 26 37 15 14 7 0 0 63 21 2495

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 34 22 13 3 0 0 61 17 70
2024 Non-shift worker 31 38 16 9 5 0 0 70 14 2520
2022 Shift worker 48 29 13 5 5 1 0 77 10 85
2022 Non-shift worker 36 38 14 8 4 0 0 74 12 2945
2020 Shift worker 37 45 10 6 0 0 2 84 6 70
2020 Non-shift worker 37 37 14 8 3 0 0 74 12 2865
2019 Shift worker 29 34 25 4 8 0 0 63 12 65
2019 Non-shift worker 31 35 16 11 6 0 0 67 17 2505

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 45 7 4 0 0 1 88 5 70
2024 Non-shift worker 32 41 13 10 5 0 0 73 14 2520
2022 Shift worker 60 25 8 5 2 0 0 85 7 85
2022 Non-shift worker 37 39 11 9 4 0 0 76 13 2945
2020 Shift worker 42 45 6 6 0 0 1 88 6 70
2020 Non-shift worker 34 43 10 9 4 0 0 77 12 2870
2019 Shift worker 35 42 13 8 3 0 0 77 10 60
2019 Non-shift worker 30 41 14 10 5 0 0 71 15 2475

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 40 24 7 1 6 0 65 9 70
2024 Non-shift worker 18 39 20 11 6 5 0 61 18 2520
2022 Shift worker 36 37 14 5 1 5 1 79 7 85
2022 Non-shift worker 23 40 19 9 4 5 0 66 14 2940
2020 Shift worker 23 51 17 2 1 3 2 78 4 70
2020 Non-shift worker 21 44 19 9 3 4 0 68 12 2875
2019 Shift worker 22 29 26 9 6 8 0 56 16 65
2019 Non-shift worker 16 40 22 12 4 5 0 59 17 2510

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 29 16 9 3 1 0 72 12 70
2024 Non-shift worker 30 33 13 13 12 0 0 63 24 2520
2022 Shift worker 58 23 6 4 4 1 3 85 9 85
2022 Non-shift worker 37 35 9 11 7 0 0 72 18 2945
2020 Shift worker 53 34 10 2 0 0 2 89 2 65
2020 Non-shift worker 36 35 11 12 6 0 0 71 18 2865
2019 Shift worker 38 24 20 10 7 1 0 63 17 65
2019 Non-shift worker 37 35 10 11 7 0 0 72 18 2510

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 30 7 3 3 0 2 87 6 70
2024 Non-shift worker 25 33 21 12 9 0 0 58 21 2520
2022 Shift worker 52 29 10 5 4 0 0 82 9 85
2022 Non-shift worker 25 31 21 12 11 0 0 56 22 2945
2020 Shift worker 51 33 10 1 3 0 1 86 4 70
2020 Non-shift worker 22 32 21 14 10 0 0 55 25 2855
2019 Shift worker 46 35 10 1 6 0 1 82 7 65
2019 Non-shift worker 26 32 21 12 9 0 0 58 20 2500

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 26 6 11 4 4 1 78 16 70
2024 Non-shift worker 56 24 8 4 4 3 2 84 8 2520
2022 Shift worker 59 25 5 1 2 5 3 91 3 85
2022 Non-shift worker 61 24 6 3 2 3 1 88 5 2945

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 38 30 32 70
2024 Non-shift worker 30 38 32 2520
2022 Shift worker 40 36 24 85
2022 Non-shift worker 31 37 32 2945
2020 Shift worker 19 41 40 70
2020 Non-shift worker 19 44 37 2880
2019 Shift worker 33 37 29 65
2019 Non-shift worker 22 39 39 2525

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 3 35 15 21 12 14 25
2024 Non-shift worker 18 35 24 9 8 7 750
2022 Shift worker 0 47 23 14 16 0 35
2022 Non-shift worker 16 40 22 8 5 9 890
2020 Shift worker 8 33 22 0 21 16 15
2020 Non-shift worker 20 35 29 6 4 6 565
2019 Shift worker 0 9 35 0 49 7 20
2019 Non-shift worker 16 33 31 8 4 7 560
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 44 12 6 1 0 0 80 8 70
2024 Non-shift worker 44 41 8 5 2 0 0 85 7 2520
2022 Shift worker 65 26 5 1 2 0 0 91 3 85
2022 Non-shift worker 50 39 7 3 1 0 0 89 5 2940
2020 Shift worker 50 40 8 0 1 0 0 90 1 70
2020 Non-shift worker 48 39 8 4 1 0 0 87 5 2855
2019 Shift worker 40 35 18 2 3 2 0 76 5 65
2019 Non-shift worker 39 42 11 5 2 0 0 81 7 2500

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 46 18 5 3 3 1 72 9 70
2024 Non-shift worker 21 46 17 10 4 2 0 68 14 2520
2022 Shift worker 52 32 11 3 1 1 0 85 4 85
2022 Non-shift worker 27 45 16 8 2 1 0 73 11 2940
2020 Shift worker 39 44 12 3 1 1 0 84 4 70
2020 Non-shift worker 29 45 17 7 1 1 0 75 8 2875
2019 Shift worker 32 36 18 7 7 0 0 68 13 65
2019 Non-shift worker 24 43 19 9 3 2 0 69 12 2515

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 23 24 19 21 3 4 44 31 70
2024 Non-shift worker 9 22 37 21 9 1 2 31 31 2515
2022 Shift worker 6 17 27 28 16 2 5 47 24 85
2022 Non-shift worker 7 21 36 22 11 1 2 34 29 2940
2020 Shift worker 4 17 47 17 13 0 2 30 22 70
2020 Non-shift worker 6 21 39 22 10 1 1 32 28 2865
2019 Shift worker 6 23 32 20 15 1 2 37 30 65
2019 Non-shift worker 7 23 39 21 8 1 1 29 31 2520

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 11 21 28 21 12 2 4 35 34 70
2024 Non-shift worker 14 24 33 17 8 1 3 26 40 2515
2022 Shift worker 7 12 27 23 14 7 9 45 23 85
2022 Non-shift worker 11 22 34 19 10 1 3 30 34 2940
2020 Shift worker 4 13 38 24 15 5 1 42 18 70
2020 Non-shift worker 9 21 34 23 9 2 2 33 31 2865
2019 Shift worker 17 22 29 16 10 1 5 28 41 65
2019 Non-shift worker 14 23 32 19 8 2 2 28 39 2510

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 10 24 35 25 2 0 61 15 70
2024 Non-shift worker 11 21 35 21 9 0 2 31 33 2520
2022 Shift worker 3 11 20 31 26 4 4 63 16 85
2022 Non-shift worker 10 21 35 21 11 0 2 33 31 2935
2020 Shift worker 0 8 27 33 30 0 2 64 8 70
2020 Non-shift worker 10 21 37 23 8 0 1 32 31 2860
2019 Shift worker 6 4 40 30 19 0 2 50 10 65
2019 Non-shift worker 9 21 38 22 8 1 1 31 30 2500

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 13 20 28 29 1 6 62 17 70
2024 Non-shift worker 16 23 28 18 11 2 3 30 41 2515
2022 Shift worker 4 11 12 21 34 6 10 67 19 85
2022 Non-shift worker 12 22 28 19 14 2 3 35 36 2935
2020 Shift worker 3 14 25 30 25 1 2 56 18 70
2020 Non-shift worker 12 24 30 21 10 2 1 32 37 2865
2019 Shift worker 9 14 19 23 27 5 3 54 25 65
2019 Non-shift worker 15 23 30 19 10 1 2 29 39 2510

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 11 13 16 25 22 8 6 54 27 70
2024 Non-shift worker 8 17 28 24 15 3 4 42 27 2515
2022 Shift worker 8 9 20 14 26 15 8 52 22 85
2022 Non-shift worker 9 17 29 22 15 4 5 41 28 2940
2020 Shift worker 3 17 15 33 21 8 3 60 22 70
2020 Non-shift worker 5 13 29 30 18 3 2 51 19 2860
2019 Shift worker 9 18 19 17 27 7 4 48 30 65
2019 Non-shift worker 10 19 30 24 12 3 2 37 31 2505

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 19 28 13 20 8 6 38 29 70
2024 Non-shift worker 13 21 34 16 10 3 3 28 36 2515
2022 Shift worker 8 5 22 16 27 11 10 54 18 85
2022 Non-shift worker 10 21 34 18 11 3 2 31 33 2940
2020 Shift worker 0 14 25 30 24 4 2 58 15 70
2020 Non-shift worker 8 21 36 21 10 2 1 32 31 2865
2019 Shift worker 13 14 35 12 21 3 3 35 28 65
2019 Non-shift worker 13 23 34 18 8 2 2 28 37 2500

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 1 11 25 29 28 2 4 61 13 70
2024 Non-shift worker 6 15 37 26 13 1 2 40 22 2520
2022 Shift worker 4 9 24 23 28 5 6 58 15 85
2022 Non-shift worker 4 13 37 28 15 0 2 44 18 2945
2020 Shift worker 3 16 37 28 14 3 0 43 20 70
2020 Non-shift worker 7 23 42 20 7 0 0 27 30 2865
2019 Shift worker 10 13 41 16 14 0 6 32 25 65
2019 Non-shift worker 11 22 38 19 9 1 1 28 34 2510

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 42 16 10 4 7 0 68 15 70
2024 Non-shift worker 11 33 21 21 11 3 0 46 33 2520
2022 Shift worker 39 31 13 8 3 6 0 75 11 85
2022 Non-shift worker 16 36 20 17 8 3 0 54 26 2945
2020 Shift worker 32 43 14 7 1 2 0 77 9 70
2020 Non-shift worker 19 39 20 15 4 4 0 60 19 2860
2019 Shift worker 19 29 23 15 8 4 2 50 25 65
2019 Non-shift worker 12 33 25 19 7 4 0 47 28 2505

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 35 10 5 1 0 0 83 7 70
2024 Non-shift worker 42 32 9 9 6 2 0 76 15 2520
2022 Shift worker 58 28 8 2 4 0 0 86 6 85
2022 Non-shift worker 46 31 8 7 5 2 0 80 12 2940
2020 Shift worker 57 29 4 4 4 1 0 87 9 70
2020 Non-shift worker 43 32 9 9 5 2 0 77 14 2870
2019 Shift worker 42 33 9 7 9 0 0 75 16 65
2019 Non-shift worker 38 32 11 10 7 1 0 71 18 2510

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 36 4 8 0 0 0 88 8 70
2024 Non-shift worker 50 35 7 6 2 0 0 85 8 2520
2022 Shift worker 78 15 5 0 2 0 0 93 2 85
2022 Non-shift worker 57 32 5 4 2 0 0 90 5 2940
2020 Shift worker 63 27 4 3 1 1 0 91 4 70
2020 Non-shift worker 53 35 6 5 1 0 0 88 6 2860
2019 Shift worker 49 28 8 12 3 0 0 78 14 65
2019 Non-shift worker 44 37 8 8 3 0 0 81 11 2510

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 47 7 4 0 1 3 89 4 70
2024 Non-shift worker 45 38 9 4 3 1 0 84 7 2520
2022 Shift worker 65 20 7 4 2 0 2 87 6 85
2022 Non-shift worker 50 36 7 3 2 1 0 87 5 2940
2020 Shift worker 41 38 15 1 1 2 2 82 3 70
2020 Non-shift worker 48 37 8 4 2 1 0 86 6 2850
2019 Shift worker 37 42 12 6 4 0 0 79 10 65
2019 Non-shift worker 41 39 11 6 2 1 0 81 8 2515

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 45 13 4 2 3 1 80 7 70
2024 Non-shift worker 26 39 14 10 7 3 0 68 18 2520
2022 Shift worker 60 32 3 2 1 1 0 94 3 85
2022 Non-shift worker 33 40 12 7 5 3 0 75 12 2945
2020 Shift worker 51 29 9 4 1 5 2 85 6 70
2020 Non-shift worker 31 42 14 9 3 2 0 74 12 2860
2019 Shift worker 34 38 14 11 3 0 0 72 14 65
2019 Non-shift worker 27 42 16 9 4 2 0 70 14 2505

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 36 13 1 3 9 2 81 5 70
2024 Non-shift worker 32 38 12 7 4 6 1 75 12 2520
2022 Shift worker 58 26 4 5 1 6 0 90 6 85
2022 Non-shift worker 36 37 12 6 3 7 0 79 9 2940
2020 Shift worker 44 36 11 1 0 5 3 87 1 70
2020 Non-shift worker 37 37 14 5 2 4 0 78 8 2870
2019 Shift worker 44 33 12 4 3 4 0 80 7 65
2019 Non-shift worker 36 38 13 5 3 4 0 78 8 2495

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 35 3 4 1 1 1 91 6 70
2024 Non-shift worker 41 38 8 7 5 0 0 80 12 2520
2022 Shift worker 74 19 3 1 2 1 0 94 3 85
2022 Non-shift worker 50 35 6 6 2 0 0 86 8 2945
2020 Shift worker 64 31 4 1 0 0 0 94 1 70
2020 Non-shift worker 51 33 8 5 2 0 0 85 7 2865
2019 Shift worker 55 35 5 2 3 0 0 90 5 65
2019 Non-shift worker 43 37 10 6 3 0 0 81 10 2515

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 29 16 4 7 5 4 70 12 70
2024 Non-shift worker 33 29 11 9 6 8 5 71 17 2520
2022 Shift worker 51 15 8 0 4 11 11 84 5 85
2022 Non-shift worker 40 28 10 6 4 7 5 78 11 2945

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 28 16 10 6 3 4 66 17 70
2024 Non-shift worker 32 27 12 9 6 8 6 69 18 2515
2022 Shift worker 51 17 7 1 3 11 10 86 5 85
2022 Non-shift worker 38 28 10 6 4 8 5 76 12 2940

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 26 18 6 2 20 1 67 11 70
2024 Non-shift worker 28 27 21 5 2 15 1 66 8 2520
2022 Shift worker 48 22 8 5 2 14 0 82 8 85
2022 Non-shift worker 33 31 19 4 1 11 1 73 6 2940
2020 Shift worker 43 36 14 2 0 5 0 83 2 70
2020 Non-shift worker 36 36 15 5 2 6 0 77 7 2870

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 38 9 11 2 5 5 75 15 70
2024 Non-shift worker 34 31 10 8 6 7 4 73 16 2520
2022 Shift worker 56 27 6 0 4 2 4 89 4 85
2022 Non-shift worker 39 31 9 5 5 7 4 79 11 2940
2020 Shift worker 47 33 10 4 1 3 3 84 6 70
2020 Non-shift worker 40 31 11 7 4 5 2 76 12 2870

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 3 15 31 7 1 38 5 31 14 70
2024 Non-shift worker 8 17 22 5 5 38 5 44 17 2515
2022 Shift worker 30 16 7 2 2 37 6 81 7 85
2022 Non-shift worker 12 18 21 4 4 38 3 51 12 2940

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Non-shift worker 2 10 19 13 34 21 2 16 60 50

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 32 14 12 4 13 6 64 19 70
2024 Non-shift worker 22 28 17 10 7 11 5 59 21 2520
2022 Shift worker 37 19 14 4 5 13 7 70 12 85
2022 Non-shift worker 25 29 17 7 5 12 6 65 14 2940
2020 Shift worker 33 29 10 6 4 16 1 75 12 70
2020 Non-shift worker 25 27 19 9 4 11 4 62 16 2870
2019 Shift worker 21 29 17 12 10 6 5 56 25 65
2019 Non-shift worker 24 29 17 11 7 7 4 60 21 2520

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 38 14 13 4 4 0 68 18 70
2024 Non-shift worker 31 40 12 9 5 3 1 73 14 2520
2022 Shift worker 47 27 14 2 3 6 1 80 5 85
2022 Non-shift worker 35 39 12 8 3 3 1 76 11 2940
2020 Shift worker 29 44 12 7 3 4 1 77 11 70
2020 Non-shift worker 36 36 12 9 4 3 1 74 13 2870
2019 Shift worker 20 24 19 19 11 5 2 47 32 65
2019 Non-shift worker 33 37 13 9 5 3 1 72 14 2510

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 49 19 2 2 2 0 76 5 70
2024 Non-shift worker 31 41 15 6 4 2 0 74 11 2515
2022 Shift worker 59 31 6 2 1 1 0 91 3 85
2022 Non-shift worker 36 41 15 5 2 1 0 78 7 2940
2020 Shift worker 42 36 16 4 0 2 0 79 4 70
2020 Non-shift worker 37 38 16 5 2 1 0 76 7 2865
2019 Shift worker 30 31 25 6 5 3 0 63 11 65
2019 Non-shift worker 31 38 19 7 3 2 0 71 10 2500

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 26 16 16 6 14 1 55 26 70
2024 Non-shift worker 17 21 17 14 15 13 3 45 35 2520
2022 Shift worker 37 22 10 4 7 15 4 73 14 85
2022 Non-shift worker 19 21 17 13 12 15 4 48 31 2945
2020 Shift worker 25 27 16 12 4 11 6 62 19 70
2020 Non-shift worker 18 21 18 13 13 14 3 47 31 2870
2019 Shift worker 18 21 25 11 12 11 3 45 26 65
2019 Non-shift worker 15 18 20 16 17 12 3 38 39 2510

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 54 1 4 0 0 0 95 4 70
2024 Non-shift worker 34 48 4 10 4 0 0 81 15 2520
2022 Shift worker 59 38 0 2 1 0 0 97 3 85
2022 Non-shift worker 37 45 3 11 3 0 0 83 14 2945
2020 Shift worker 48 42 4 5 0 0 0 90 5 70
2020 Non-shift worker 29 50 4 15 2 0 0 79 17 2880

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 33 14 16 1 0 0 68 17 70
2024 Non-shift worker 32 34 9 14 10 0 1 67 24 2520
2022 Shift worker 61 24 6 7 1 0 1 86 8 85
2022 Non-shift worker 44 36 6 9 4 0 1 80 13 2940
2020 Shift worker 40 52 4 3 1 0 0 92 4 70
2020 Non-shift worker 30 42 9 14 4 0 0 73 18 2875
2019 Shift worker 45 37 9 6 3 0 0 82 10 65
2019 Non-shift worker 42 38 6 9 5 0 0 80 14 2515

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 36 6 10 1 0 1 83 11 70
2024 Non-shift worker 38 37 9 10 5 0 0 75 15 2515
2022 Shift worker 69 20 6 5 1 0 0 89 6 85
2022 Non-shift worker 47 36 8 6 2 0 0 83 9 2940
2020 Shift worker 51 37 6 4 2 0 1 88 6 70
2020 Non-shift worker 42 37 9 9 2 0 0 79 12 2850
2019 Shift worker 46 27 18 6 3 0 0 73 9 60
2019 Non-shift worker 40 40 9 7 3 0 0 81 10 2490

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 23 6 9 2 0 0 82 11 70
2024 Non-shift worker 67 17 4 6 3 0 2 86 9 2520

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 17 11 25 5 0 1 59 30 70
2024 Non-shift worker 59 19 6 9 4 0 2 80 14 2515

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 79 16 3 3 0 0 0 94 3 70
2024 Non-shift worker 82 9 3 1 2 0 3 94 3 2520
2022 Shift worker 82 12 1 3 1 0 0 95 4 85
2022 Non-shift worker 85 8 2 2 1 0 2 95 3 2945
2019 Shift worker 77 12 5 3 3 0 0 89 6 65
2019 Non-shift worker 81 10 3 1 2 0 2 93 3 2505

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 28 0 9 0 7 1 90 10 70
2024 Non-shift worker 43 22 12 5 3 10 3 76 10 2520
2022 Shift worker 48 21 10 6 1 14 0 80 9 85
2022 Non-shift worker 44 22 12 4 3 12 4 77 9 2945
2020 Shift worker 59 20 10 7 0 3 2 83 7 70
2020 Non-shift worker 47 22 11 4 3 9 3 79 9 2875
2019 Shift worker 43 26 15 6 4 7 0 74 10 65
2019 Non-shift worker 45 22 12 5 3 11 2 77 9 2520

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 6 94 70
2024 Non-shift worker 12 88 2520
2022 Shift worker 7 93 85
2022 Non-shift worker 8 92 2945
2019 Shift worker 14 86 65
2019 Non-shift worker 12 88 2520

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 305
2022 Non-shift worker 38 62 245

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 63 37 305
2022 Non-shift worker 51 49 245

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 305
2022 Non-shift worker 7 93 245

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 305
2022 Non-shift worker 0 100 245

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 305
2022 Non-shift worker 11 89 245

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 305
2022 Non-shift worker 8 92 245

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 305
2022 Non-shift worker 8 92 245

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 35 65 305
2022 Non-shift worker 36 64 245

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 40 60 305
2022 Non-shift worker 34 66 245

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 42 58 305
2022 Non-shift worker 37 63 245

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 43 57 305
2022 Non-shift worker 38 62 245

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 32 68 305
2022 Non-shift worker 27 73 245

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 60 40 305
2022 Non-shift worker 61 39 245

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 34 66 305
2022 Non-shift worker 32 68 245

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 305
2022 Non-shift worker 0 100 245

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 305
2022 Non-shift worker 3 97 245

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 305
2022 Non-shift worker 10 90 245

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 305
2022 Non-shift worker 44 56 245

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 305
2022 Non-shift worker 17 83 245

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 305
2022 Non-shift worker 12 88 245

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 53 47 305
2022 Non-shift worker 46 54 245

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 24 76 305
2022 Non-shift worker 16 84 245

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 305
2022 Non-shift worker 4 96 245

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 305
2022 Non-shift worker 9 91 245

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 305
2022 Non-shift worker 5 95 245

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 305
2022 Non-shift worker 4 96 245

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 305
2022 Non-shift worker 8 92 245

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 305
2022 Non-shift worker 8 92 245

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 305
2022 Non-shift worker 40 60 245

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 290
2022 Non-shift worker 10 90 240

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 23 77 290
2022 Non-shift worker 21 79 240

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 290
2022 Non-shift worker 7 93 240

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 290
2022 Non-shift worker 4 96 240

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 290
2022 Non-shift worker 9 91 240

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 290
2022 Non-shift worker 7 93 240

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 290
2022 Non-shift worker 11 89 240

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 290
2022 Non-shift worker 7 93 240

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 290
2022 Non-shift worker 13 87 240

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 35 65 290
2022 Non-shift worker 23 77 240

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 290
2022 Non-shift worker 4 96 240

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 290
2022 Non-shift worker 42 58 240

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 290
2022 Non-shift worker 0 100 240

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 60 40 290
2022 Non-shift worker 54 46 240

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 290

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 290
2022 Non-shift worker 16 84 240

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 10 18 5 0 36 14 52 11 70
2024 Non-shift worker 10 12 13 6 6 43 10 47 26 2520
2022 Shift worker 28 8 5 2 6 33 18 73 17 85
2022 Non-shift worker 12 11 13 5 4 46 10 52 20 2940
2020 Shift worker 18 19 11 6 0 41 5 68 11 70
2020 Non-shift worker 13 13 17 6 5 39 7 50 20 2870
2019 Shift worker 14 10 19 3 5 28 21 47 16 65
2019 Non-shift worker 11 15 20 7 6 33 7 43 23 2515

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 31 16 3 1 21 1 74 6 70
2024 Non-shift worker 25 32 14 7 5 16 1 69 15 2515
2022 Shift worker 55 19 9 2 4 10 2 83 7 85
2022 Non-shift worker 29 33 13 5 3 17 1 75 9 2940
2020 Shift worker 38 30 11 4 0 16 0 82 5 70
2020 Non-shift worker 29 30 17 6 4 13 1 69 11 2865
2019 Shift worker 30 19 20 8 3 15 4 61 14 65
2019 Non-shift worker 27 30 20 7 5 11 1 64 13 2520

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 70
2024 Non-shift worker 10 90 2515
2022 Non-shift worker 7 93 2940
2019 Shift worker 8 92 65
2019 Non-shift worker 7 93 2520

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 33 67 255
2022 Non-shift worker 25 75 210

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 80 20 255
2022 Non-shift worker 74 26 210

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 255
2022 Non-shift worker 5 95 210

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 255
2022 Non-shift worker 1 99 210

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 255
2022 Non-shift worker 15 85 210

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 255
2022 Non-shift worker 4 96 210

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 255
2022 Non-shift worker 12 88 210

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 32 68 250
2022 Non-shift worker 24 76 210

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 23 77 250
2022 Non-shift worker 17 83 210

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 250
2022 Non-shift worker 12 88 210

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 250
2022 Non-shift worker 9 91 210

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 32 68 250
2022 Non-shift worker 26 74 210

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 250
2022 Non-shift worker 28 72 210

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 250
2022 Non-shift worker 6 94 210

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 250
2022 Non-shift worker 2 98 210

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 250
2022 Non-shift worker 7 93 210

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 24 76 250
2022 Non-shift worker 18 82 210

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 210

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 29 71 250
2022 Non-shift worker 25 75 210

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 250
2022 Non-shift worker 0 100 210

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 29 71 255
2022 Non-shift worker 27 73 210

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 255
2022 Non-shift worker 9 91 210

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 255
2022 Non-shift worker 4 96 210

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 255
2022 Non-shift worker 14 86 210

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 255
2022 Non-shift worker 3 97 210

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 255
2022 Non-shift worker 4 96 210

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 255
2022 Non-shift worker 4 96 210

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 255
2022 Non-shift worker 7 93 210

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 56 44 255
2022 Non-shift worker 56 44 210

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 240
2022 Non-shift worker 4 96 200

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 240
2022 Non-shift worker 12 88 200

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 240
2022 Non-shift worker 4 96 200

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 200

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 2 98 200

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 240
2022 Non-shift worker 2 98 200

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 240
2022 Non-shift worker 5 95 200

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 240
2022 Non-shift worker 10 90 200

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 240
2022 Non-shift worker 6 94 200

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 240
2022 Non-shift worker 24 76 200

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 240
2022 Non-shift worker 6 94 200

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 240
2022 Non-shift worker 42 58 200

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 200

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 66 34 240
2022 Non-shift worker 66 34 200

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 240

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 240
2022 Non-shift worker 14 86 200

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 17 15 5 2 37 9 59 14 70
2024 Non-shift worker 12 13 15 5 5 43 7 50 20 2520
2022 Shift worker 32 15 3 4 3 32 11 82 12 85
2022 Non-shift worker 13 12 16 4 3 46 7 53 14 2940
2020 Shift worker 21 26 11 4 0 33 6 76 7 70
2020 Non-shift worker 15 13 17 3 3 42 6 55 12 2870
2019 Shift worker 21 13 9 4 4 30 18 67 16 65
2019 Non-shift worker 13 14 22 4 3 38 7 48 13 2515

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 35 16 4 2 16 2 72 8 70
2024 Non-shift worker 26 32 13 6 5 16 2 71 13 2520
2022 Shift worker 56 26 6 4 2 6 0 87 6 85
2022 Non-shift worker 30 33 13 4 3 15 1 76 8 2940
2020 Shift worker 39 29 13 3 0 16 0 81 3 70
2020 Non-shift worker 32 31 16 4 3 13 1 73 8 2870
2019 Shift worker 28 26 14 6 4 16 5 69 13 65
2019 Non-shift worker 30 29 19 4 3 13 2 70 8 2515

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 15 85 70
2024 Non-shift worker 20 80 2520
2022 Shift worker 11 89 85
2022 Non-shift worker 13 87 2940
2020 Shift worker 16 84 70
2020 Non-shift worker 12 88 2870
2019 Shift worker 15 85 65
2019 Non-shift worker 16 84 2515

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 40 60 15
2024 Non-shift worker 66 34 510
2022 Shift worker 57 43 10
2022 Non-shift worker 62 38 385
2020 Shift worker 74 26 10
2020 Non-shift worker 50 50 355

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 92 8 15
2024 Non-shift worker 75 25 515
2022 Shift worker 91 9 10
2022 Non-shift worker 76 24 385
2020 Shift worker 91 9 10
2020 Non-shift worker 81 19 355

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 51 14 0 9 7 0 75 10 10
2024 Non-shift worker 36 34 8 15 5 1 1 71 20 385
2022 Non-shift worker 48 29 6 10 5 1 1 78 15 290
2020 Shift worker 74 17 9 0 0 0 0 91 0 10
2020 Non-shift worker 42 39 6 9 3 0 0 82 12 285

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 37 12 11 1 1 1 75 12 70
2024 Non-shift worker 39 34 8 8 5 4 2 77 14 2520
2022 Shift worker 57 30 3 3 2 4 1 91 6 85
2022 Non-shift worker 44 34 8 5 3 3 3 83 8 2940
2020 Shift worker 56 28 9 5 1 0 1 85 6 70
2020 Non-shift worker 44 33 8 6 2 3 3 83 9 2870
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 35 7 10 5 1 0 77 16 70
2024 Non-shift worker 49 30 7 6 6 1 1 81 12 2520
2022 Shift worker 64 20 2 5 4 4 1 89 9 85
2022 Non-shift worker 51 32 6 5 4 1 0 84 9 2945
2020 Shift worker 48 29 15 6 1 1 0 78 7 70
2020 Non-shift worker 49 30 8 8 4 1 0 80 12 2865

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 7 8 13 37 1 31 74 13 70
2024 Non-shift worker 3 6 13 7 36 7 27 66 14 2515
2022 Shift worker 7 4 5 2 48 3 31 76 16 85
2022 Non-shift worker 3 5 12 6 41 6 26 70 12 2940

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 29 19 17 2 7 1 58 21 70
2024 Non-shift worker 21 41 17 11 7 3 0 64 19 2515
2022 Shift worker 44 36 8 3 2 7 0 86 6 85
2022 Non-shift worker 28 43 15 8 4 2 0 72 13 2945
2020 Shift worker 48 39 11 0 0 2 0 89 0 70
2020 Non-shift worker 43 41 10 4 1 1 0 85 5 2870
2019 Shift worker 34 30 16 4 4 10 2 72 9 65
2019 Non-shift worker 33 43 12 7 3 1 0 78 10 2505

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 4 28 44 18 6 70
2024 Non-shift worker 7 23 39 22 8 2520
2022 Shift worker 18 31 35 10 7 85
2022 Non-shift worker 8 25 38 22 7 2940

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 41 15 4 1 4 3 78 5 70
2024 Non-shift worker 46 31 11 5 4 3 0 80 9 2520
2022 Shift worker 59 27 4 3 3 3 0 89 7 85
2022 Non-shift worker 49 30 10 4 3 4 0 83 7 2945
2020 Shift worker 50 28 15 1 5 1 0 79 6 70
2020 Non-shift worker 46 29 13 4 4 3 1 78 8 2855

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 33 11 16 5 1 0 67 21 70
2024 Non-shift worker 39 29 8 10 11 2 0 70 22 2520
2022 Shift worker 52 23 10 6 7 1 1 77 13 85
2022 Non-shift worker 41 29 9 11 8 2 0 71 19 2940
2020 Shift worker 46 25 10 10 6 3 0 73 16 70
2020 Non-shift worker 35 29 11 14 9 2 1 66 23 2870

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 39 22 11 3 3 0 63 15 70
2024 Non-shift worker 19 38 16 16 10 2 0 59 26 2520
2022 Shift worker 34 45 7 5 5 4 0 82 10 85
2022 Non-shift worker 25 41 13 13 6 2 0 68 19 2945
2020 Shift worker 46 25 15 6 3 5 0 75 10 70
2020 Non-shift worker 31 35 16 11 5 2 0 67 16 2870
2019 Shift worker 23 37 16 9 6 7 2 66 16 65
2019 Non-shift worker 21 36 17 14 9 1 0 58 24 2515

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 16 53 11 13 6 1 0 69 19 480
2022 Non-shift worker 16 55 11 15 3 1 0 71 18 555

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 19 15 11 19 0 1 35 65 70
2024 Non-shift worker 23 28 21 10 15 0 2 24 76 2505
2022 Shift worker 39 21 16 9 10 2 3 85
2022 Non-shift worker 30 29 18 9 11 0 2 2925
2020 Shift worker 25 23 30 11 10 0 0 70
2020 Non-shift worker 25 29 23 12 10 0 1 2870
2019 Shift worker 22 24 26 12 17 0 0 65
2019 Non-shift worker 15 27 23 15 19 0 1 2520

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 23 27 15 9 0 1 25 75 70
2024 Non-shift worker 10 20 28 20 21 0 0 10 90 2510
2022 Shift worker 24 32 22 9 13 1 0 85
2022 Non-shift worker 11 19 27 20 22 0 1 2935
2020 Shift worker 22 27 31 14 6 0 0 70
2020 Non-shift worker 9 20 30 22 19 0 0 2875
2019 Shift worker 26 27 29 10 7 0 0 65
2019 Non-shift worker 12 23 29 20 16 0 0 2515

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 18 19 16 7 0 2 39 61 70
2024 Non-shift worker 15 26 27 17 14 0 1 15 85 2515
2022 Shift worker 32 30 16 11 9 2 0 85
2022 Non-shift worker 16 26 26 16 14 0 1 2930
2020 Shift worker 34 22 31 11 1 0 0 70
2020 Non-shift worker 15 28 27 16 13 0 1 2870
2019 Shift worker 39 24 22 7 6 0 1 65
2019 Non-shift worker 17 28 28 16 10 0 1 2505

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 16 20 13 9 0 4 39 61 70
2024 Non-shift worker 16 22 24 16 19 1 2 17 83 2510
2022 Shift worker 39 22 17 11 9 3 0 85
2022 Non-shift worker 16 22 23 17 19 1 1 2935
2020 Shift worker 26 26 25 18 3 0 2 70
2020 Non-shift worker 16 23 26 18 15 1 1 2870
2019 Shift worker 36 19 22 13 9 0 1 65
2019 Non-shift worker 16 24 26 18 15 1 1 2500

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 19 10 8 5 0 8 54 46 70
2024 Non-shift worker 26 23 20 13 14 0 4 27 73 2520
2022 Shift worker 60 14 16 5 3 1 1 85
2022 Non-shift worker 26 24 20 13 14 0 3 2935
2020 Shift worker 37 31 16 11 3 1 1 70
2020 Non-shift worker 24 24 22 15 14 0 2 2865
2019 Shift worker 61 21 8 6 3 0 1 65
2019 Non-shift worker 30 26 19 11 9 0 4 2505

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 16 17 14 12 0 1 40 60 70
2024 Non-shift worker 16 21 23 16 22 0 1 16 84 2520
2022 Shift worker 47 14 20 9 9 0 1 85
2022 Non-shift worker 20 23 24 15 17 0 1 2940
2020 Shift worker 40 26 21 5 8 0 0 70
2020 Non-shift worker 17 24 26 17 16 0 0 2865
2019 Shift worker 27 32 24 8 9 0 0 65
2019 Non-shift worker 22 27 24 14 13 0 1 2520

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 31 13 10 3 2 3 40 60 70
2024 Non-shift worker 24 32 22 10 9 1 2 24 76 2515
2022 Shift worker 49 23 13 3 3 5 5 85
2022 Non-shift worker 28 32 21 9 7 1 1 2935
2020 Shift worker 36 41 16 5 0 1 0 70
2020 Non-shift worker 29 35 22 8 4 1 1 2870
2019 Shift worker 39 26 20 7 3 0 5 65
2019 Non-shift worker 24 36 23 10 6 1 1 2510

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 32 16 9 3 2 3 36 64 70
2024 Non-shift worker 21 31 24 12 10 1 1 21 79 2520
2022 Shift worker 51 23 12 3 7 3 0 85
2022 Non-shift worker 25 34 21 11 8 1 1 2935
2020 Shift worker 31 37 28 4 0 0 0 70
2020 Non-shift worker 24 36 23 10 5 1 1 2865
2019 Shift worker 41 24 20 9 4 0 2 65
2019 Non-shift worker 21 35 26 11 5 1 1 2510

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 28 19 8 5 0 2 39 61 70
2024 Non-shift worker 31 33 19 9 6 1 1 32 68 2520
2022 Shift worker 54 20 15 5 2 2 2 85
2022 Non-shift worker 36 34 17 7 5 0 1 2935
2020 Shift worker 37 29 27 3 3 0 2 70
2020 Non-shift worker 33 35 19 8 3 0 1 2870
2019 Shift worker 40 25 20 8 5 0 2 65
2019 Non-shift worker 29 36 19 9 5 0 1 2505

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 22 16 6 12 0 1 43 57 70
2024 Non-shift worker 41 27 14 8 8 1 1 42 58 2515
2022 Shift worker 58 22 8 7 4 1 0 85
2022 Non-shift worker 43 27 15 7 6 1 1 2935
2020 Shift worker 44 28 18 7 2 1 0 70
2020 Non-shift worker 41 27 16 8 6 0 1 2850
2019 Shift worker 39 26 15 6 9 3 2 65
2019 Non-shift worker 37 28 17 9 8 0 1 2500

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 33 9 7 6 0 2 45 55 70
2024 Non-shift worker 52 25 12 6 4 1 1 53 47 2515
2022 Shift worker 53 13 16 12 3 2 0 85
2022 Non-shift worker 48 28 14 5 4 0 1 2935
2020 Shift worker 27 28 31 9 3 0 2 70
2020 Non-shift worker 23 30 25 14 7 0 0 2875

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 30 11 12 5 0 0 42 58 70
2024 Non-shift worker 29 30 20 11 8 1 1 29 71 2510
2022 Shift worker 49 23 12 10 4 2 0 85
2022 Non-shift worker 29 31 22 9 8 0 1 2935
2020 Shift worker 25 48 19 5 1 0 1 70
2020 Non-shift worker 21 31 26 14 8 0 0 2870
2019 Shift worker 34 30 23 4 7 0 2 65
2019 Non-shift worker 29 31 24 10 5 0 1 2500

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 16 16 8 9 0 3 49 51 70
2024 Non-shift worker 34 23 17 11 13 0 2 35 65 2510
2022 Shift worker 65 15 10 4 5 1 0 85
2022 Non-shift worker 49 24 12 6 6 1 2 2935
2020 Shift worker 43 29 18 4 3 0 2 70
2020 Non-shift worker 39 30 19 7 3 0 1 2865
2019 Shift worker 51 19 21 5 3 0 1 65
2019 Non-shift worker 49 27 14 5 4 0 1 2500

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 22 18 1 2 0 0 57 43 70
2024 Non-shift worker 37 34 16 6 5 0 1 38 62 2520
2022 Shift worker 60 22 14 3 1 1 0 85
2022 Non-shift worker 40 34 16 6 4 0 1 2935
2020 Shift worker 28 38 21 10 3 0 0 70
2020 Non-shift worker 18 35 27 13 7 0 0 2865

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 19 10 0 0 0 2 71 29 70
2024 Non-shift worker 68 11 5 2 2 1 10 77 23 2515

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 18 12 0 0 0 2 69 31 70
2024 Non-shift worker 60 14 8 4 5 1 8 66 34 2515

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 77 11 6 1 1 1 3 80 20 70
2024 Non-shift worker 69 12 5 3 4 1 6 74 26 2510
2022 Shift worker 81 4 3 2 3 2 4 85
2022 Non-shift worker 76 10 4 2 2 2 4 2930
2020 Shift worker 78 12 5 0 3 0 2 70
2020 Non-shift worker 77 9 5 2 2 1 4 2860
2019 Shift worker 74 8 3 8 5 0 2 65
2019 Non-shift worker 71 11 7 3 4 1 3 2510

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 23 8 2 3 0 3 63 37 70
2024 Non-shift worker 59 25 8 3 3 1 3 61 39 2515
2022 Shift worker 77 9 4 0 3 0 7 85
2022 Non-shift worker 67 21 5 2 1 0 2 2940
2020 Shift worker 70 20 7 1 0 0 2 70
2020 Non-shift worker 63 23 7 3 1 0 2 2855
2019 Shift worker 61 15 4 10 8 0 2 65
2019 Non-shift worker 52 30 10 3 3 0 2 2500

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 16 16 4 2 0 3 62 38 70
2024 Non-shift worker 62 18 8 4 5 1 3 64 36 2510
2022 Shift worker 74 6 7 2 4 1 6 85
2022 Non-shift worker 67 17 7 3 4 1 2 2935
2020 Shift worker 71 12 12 3 3 0 0 70
2020 Non-shift worker 65 18 7 4 3 1 2 2855
2019 Shift worker 67 15 5 5 7 0 2 65
2019 Non-shift worker 58 21 10 5 4 0 2 2505

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 10 2 2 0 0 20 82 18 70
2024 Non-shift worker 59 12 4 2 1 0 22 75 25 2520
2022 Shift worker 81 2 1 0 3 1 12 85
2022 Non-shift worker 62 11 5 1 1 0 19 2930
2020 Shift worker 72 12 5 0 0 0 11 70
2020 Non-shift worker 60 14 4 1 1 0 20 2860
2019 Shift worker 72 0 4 4 2 0 18 65
2019 Non-shift worker 56 14 5 2 1 0 22 2500

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 17 4 3 3 0 3 71 29 70
2024 Non-shift worker 64 19 7 2 1 0 6 68 32 2510
2022 Shift worker 83 3 4 0 2 1 7 85
2022 Non-shift worker 67 17 6 2 1 0 6 2930
2020 Shift worker 70 19 6 1 0 0 4 70
2020 Non-shift worker 64 23 7 2 1 0 3 2870
2019 Shift worker 76 7 6 3 3 0 7 65
2019 Non-shift worker 62 21 9 2 1 0 5 2495

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 8 6 6 13 1 1 66 34 70
2024 Non-shift worker 60 16 8 4 7 1 4 63 37 2520
2022 Shift worker 68 4 10 8 5 1 3 85
2022 Non-shift worker 78 11 3 1 2 1 4 2940
2020 Shift worker 60 20 7 6 6 1 0 70
2020 Non-shift worker 74 14 5 2 2 0 3 2875
2019 Shift worker 60 16 9 4 8 0 2 65
2019 Non-shift worker 75 11 5 2 2 0 4 2510

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 17 18 10 4 0 1 50 50 70
2024 Non-shift worker 47 27 14 5 4 1 3 48 52 2515
2022 Shift worker 57 20 12 2 5 1 2 85
2022 Non-shift worker 48 27 14 4 3 0 3 2940
2020 Shift worker 49 31 12 1 6 0 0 70
2020 Non-shift worker 43 31 16 5 3 0 1 2875
2019 Shift worker 40 29 18 5 3 0 4 65
2019 Non-shift worker 51 28 14 4 2 0 2 2500

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 31 38 10 7 1 0 44 17 70
2024 Non-shift worker 4 22 43 19 12 0 0 26 31 2520
2022 Shift worker 19 35 30 10 5 1 0 54 15 85
2022 Non-shift worker 6 24 41 20 9 0 0 30 29 2945
2020 Shift worker 15 38 34 10 2 0 1 53 12 70
2020 Non-shift worker 7 25 41 19 7 0 0 33 26 2875
2019 Shift worker 26 31 36 5 3 0 0 56 8 65
2019 Non-shift worker 9 28 39 18 6 0 0 37 24 2520

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 22 32 23 18 0 0 41 27 70
2024 Non-shift worker 16 26 39 14 4 0 0 19 42 2515
2022 Shift worker 6 11 37 21 24 1 1 45 17 85
2022 Non-shift worker 12 25 40 16 7 0 0 23 36 2935
2020 Shift worker 6 16 35 35 7 0 0 43 22 70
2020 Non-shift worker 13 25 39 17 5 0 0 23 38 2870
2019 Shift worker 8 12 38 29 11 2 0 41 20 65
2019 Non-shift worker 10 23 40 19 6 0 0 26 34 2500
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 31 57 70
2024 Non-shift worker 30 49 2520
2022 Shift worker 18 59 85
2022 Non-shift worker 23 57 2945
2020 Shift worker 33 45 70
2020 Non-shift worker 39 41 2875

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 48 52 25
2024 Non-shift worker 28 72 745
2022 Shift worker 59 41 15
2022 Non-shift worker 37 63 680
2020 Shift worker 37 63 25
2020 Non-shift worker 32 68 1120

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 5 1 7 13 3 28 63 37 70
2024 Non-shift worker 38 15 9 6 7 3 22 51 49 2515
2022 Shift worker 39 7 7 2 5 9 32 85
2022 Non-shift worker 42 16 10 5 5 3 20 2940
2020 Shift worker 33 21 6 10 7 2 21 70
2020 Non-shift worker 39 19 13 8 6 2 12 2875
2019 Shift worker 42 15 9 6 9 3 17 65
2019 Non-shift worker 36 18 15 10 11 1 9 2505

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 10 6 25 41 0 14 17 76 25
2024 Non-shift worker 6 14 14 19 39 2 5 22 64 745
2022 Shift worker 22 21 15 5 17 0 20 54 28 15
2022 Non-shift worker 9 20 13 18 34 1 5 31 55 680
2020 Shift worker 9 37 17 25 8 0 4 48 34 25
2020 Non-shift worker 7 15 15 22 36 1 4 24 61 1115

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 10 0 32 46 0 8 16 84 25
2024 Non-shift worker 4 10 12 20 49 1 3 15 72 745
2022 Shift worker 34 16 8 10 7 12 14 67 22 15
2022 Non-shift worker 4 16 10 21 45 1 3 21 69 680
2020 Shift worker 0 33 26 25 17 0 0 33 41 25
2020 Non-shift worker 3 11 12 22 49 1 2 15 73 1120
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