2024 Public Service Employee Survey Results by Theme for Department of Justice Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - LS

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 20 43 22 11 5 0 0 62 15 20
2022 LS 63 32 0 5 0 0 0 95 5 15
2020 LS 73 18 0 9 0 0 0 91 9 10
2019 LS 42 33 8 0 17 0 0 75 17 10

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 10 52 12 12 15 0 0 61 27 20
2022 LS 55 35 5 5 0 0 0 90 5 15
2020 LS 73 9 18 0 0 0 0 82 0 10
2019 LS 25 33 8 8 25 0 0 58 33 10

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 36 26 21 11 6 0 0 62 16 20
2022 LS 63 20 17 0 0 0 0 83 0 15
2020 LS 91 0 9 0 0 0 0 91 0 10
2019 LS 42 42 8 0 8 0 0 83 8 10

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 20 42 12 11 15 0 0 61 26 20
2022 LS 54 35 6 5 0 0 0 89 5 15
2020 LS 73 18 0 9 0 0 0 91 9 10
2019 LS 42 25 17 0 17 0 0 67 17 10

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 21 35 21 13 11 0 0 56 23 20
2022 LS 60 29 11 0 0 0 0 89 0 15
2020 LS 82 18 0 0 0 0 0 100 0 10
2019 LS 25 17 17 33 8 0 0 42 42 10

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 21 30 26 13 11 0 0 51 23 20
2022 LS 50 34 10 0 6 0 0 84 6 15
2020 LS 91 0 9 0 0 0 0 91 0 10
2019 LS 25 25 8 33 8 0 0 50 42 10

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 15 21 25 29 6 5 0 38 36 20
2022 LS 28 38 11 0 0 14 9 86 0 15
2020 LS 64 18 9 0 0 9 0 90 0 10
2019 LS 25 17 8 17 25 0 8 45 45 10
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 37 43 20 0 0 0 0 80 0 20
2022 LS 66 26 0 0 0 0 9 100 0 15
2020 LS 82 18 0 0 0 0 0 100 0 10
2019 LS 42 25 17 8 8 0 0 67 17 10

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 42 46 5 7 0 0 0 88 7 20
2022 LS 75 15 5 5 0 0 0 90 5 15
2020 LS 64 27 9 0 0 0 0 91 0 10
2019 LS 33 25 17 8 17 0 0 58 25 10

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 53 25 6 12 5 0 0 78 16 20
2022 LS 67 22 11 0 0 0 0 89 0 15
2020 LS 64 18 0 18 0 0 0 82 18 10
2019 LS 8 42 17 25 8 0 0 50 33 10

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 5 36 26 0 18 11 5 49 21 20
2022 LS 55 22 6 0 11 6 0 82 12 15
2020 LS 64 27 0 0 0 9 0 100 0 10
2019 LS 25 42 8 8 17 0 0 67 25 10

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 5 30 43 0 18 5 0 37 18 20
2022 LS 40 42 6 0 11 0 0 83 11 15
2020 LS 55 45 0 0 0 0 0 100 0 10
2019 LS 25 42 8 8 17 0 0 67 25 10

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 0 25 26 22 16 11 0 28 43 20
2022 LS 40 31 13 11 5 0 0 71 16 15
2020 LS 18 73 0 0 0 9 0 100 0 10
2019 LS 17 50 8 8 17 0 0 67 25 10

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 0 40 11 15 23 11 0 45 43 20
2022 LS 38 28 12 16 5 0 0 66 21 15
2020 LS 27 45 27 0 0 0 0 73 0 10
2019 LS 8 33 17 25 17 0 0 42 42 10
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 11 51 13 16 9 0 0 62 26 20
2022 LS 31 53 11 5 0 0 0 83 5 15
2020 LS 55 36 9 0 0 0 0 91 0 10
2019 LS 25 25 8 25 17 0 0 50 42 10

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 22 59 11 9 0 0 0 80 9 20
2022 LS 32 43 14 5 6 0 0 75 11 15
2020 LS 64 18 9 9 0 0 0 82 9 10
2019 LS 17 25 8 33 17 0 0 42 50 10

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 26 53 11 0 9 0 0 79 9 20
2022 LS 63 32 0 5 0 0 0 95 5 15
2020 LS 55 27 9 9 0 0 0 82 9 10
2019 LS 33 25 0 33 8 0 0 58 42 10

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 20 37 26 0 16 0 0 57 16 20
2022 LS 33 45 11 10 0 0 0 78 10 15
2020 LS 36 45 9 9 0 0 0 82 9 10
2019 LS 36 18 18 18 9 0 0 55 27 10

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 53 25 13 5 5 0 0 78 9 20
2022 LS 60 31 0 0 0 0 9 100 0 15
2020 LS 73 9 18 0 0 0 0 82 0 10

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 0 40 31 17 6 6 0 43 24 20
2022 LS 26 47 22 5 0 0 0 73 5 15
2020 LS 9 82 0 9 0 0 0 91 9 10
2019 LS 17 42 8 8 25 0 0 58 33 10

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 26 6 37 15 6 5 6 29 71 20
2022 LS 43 17 11 9 0 0 19 15
2020 LS 45 27 27 0 0 0 0 10
2019 LS 8 42 25 8 8 0 8 10

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 51 11 13 10 5 0 10 56 44 20

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 78 0 12 0 6 0 5 82 18 20
2022 LS 72 12 0 0 0 0 17 15
2020 LS 73 9 0 0 0 9 9 10
2019 LS 82 9 0 9 0 0 0 10

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 59 6 19 0 6 0 11 65 35 20

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 43 11 15 7 12 0 11 49 51 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 0 28 29 22 21 0 0 28 43 20
2022 LS 0 10 32 17 16 15 9 13 44 15
2020 LS 9 45 9 18 18 0 0 55 36 10
2019 LS 8 33 8 17 33 0 0 42 50 10

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 20 58 9 6 7 0 0 78 13 20
2022 LS 43 37 21 0 0 0 0 79 0 15
2020 LS 55 45 0 0 0 0 0 100 0 10
2019 LS 33 33 0 25 8 0 0 67 33 10

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 30 43 15 12 0 0 0 73 12 20
2022 LS 47 41 5 6 0 0 0 89 6 15
2020 LS 64 27 9 0 0 0 0 91 0 10
2019 LS 33 25 0 25 17 0 0 58 42 10

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 5 62 5 15 13 0 0 67 28 20
2022 LS 28 55 5 6 6 0 0 83 12 15
2020 LS 45 45 9 0 0 0 0 91 0 10
2019 LS 17 25 17 8 33 0 0 42 42 10

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 5 63 19 7 6 0 0 68 13 20
2022 LS 36 37 20 6 0 0 0 74 6 15
2020 LS 55 36 9 0 0 0 0 91 0 10
2019 LS 25 50 0 17 8 0 0 75 25 10

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 26 29 11 5 29 0 0 55 34 20
2022 LS 63 22 0 0 6 0 9 93 7 15
2020 LS 55 36 9 0 0 0 0 91 0 10
2019 LS 33 33 8 17 8 0 0 67 25 10

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 42 21 31 5 0 0 0 64 5 20
2022 LS 56 16 17 5 6 0 0 72 11 15
2020 LS 36 36 27 0 0 0 0 73 0 10
2019 LS 17 8 50 8 17 0 0 25 25 10

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 57 30 6 0 7 0 0 87 7 20
2022 LS 86 5 0 0 0 0 9 100 0 15

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 LS 40 20 40 20
2022 LS 34 35 32 15
2020 LS 9 55 36 10
2019 LS 33 33 33 10
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 27 47 11 10 6 0 0 73 16 20
2022 LS 64 26 10 0 0 0 0 90 0 15
2020 LS 55 45 0 0 0 0 0 100 0 10
2019 LS 42 33 0 8 17 0 0 75 25 10

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 16 46 11 15 13 0 0 61 28 20
2022 LS 50 41 5 5 0 0 0 90 5 15
2020 LS 18 82 0 0 0 0 0 100 0 10
2019 LS 42 42 0 8 8 0 0 83 17 10

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 6 10 53 32 0 0 0 32 16 20
2022 LS 6 5 47 6 27 0 9 37 12 15
2020 LS 0 0 73 27 0 0 0 27 0 10
2019 LS 33 17 33 17 0 0 0 17 50 10

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 17 25 42 16 0 0 0 16 43 20
2022 LS 6 26 6 39 15 0 9 59 34 15
2020 LS 0 36 36 27 0 0 0 27 36 10
2019 LS 33 17 42 0 8 0 0 8 50 10

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 0 18 56 27 0 0 0 27 18 20
2022 LS 6 17 5 36 36 0 0 72 23 15
2020 LS 0 0 55 45 0 0 0 45 0 10
2019 LS 0 18 55 27 0 0 0 27 18 10

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 11 43 26 15 6 0 0 20 54 20
2022 LS 6 10 22 29 27 0 6 60 17 15
2020 LS 9 18 27 45 0 0 0 45 27 10
2019 LS 33 42 17 8 0 0 0 8 75 10

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 0 24 34 25 5 6 6 34 27 20
2022 LS 5 5 31 12 32 0 15 52 12 15
2020 LS 0 0 64 36 0 0 0 36 0 10
2019 LS 42 0 58 0 0 0 0 0 42 10

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 16 28 46 10 0 0 0 10 45 20
2022 LS 10 16 32 15 12 0 15 32 31 15
2020 LS 0 18 45 36 0 0 0 36 18 10
2019 LS 27 27 36 9 0 0 0 9 55 10

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 15 12 51 21 0 0 0 21 28 20
2022 LS 5 6 49 11 29 0 0 41 11 15
2020 LS 0 18 45 36 0 0 0 36 18 10
2019 LS 25 42 17 8 8 0 0 17 67 10

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 5 36 25 18 16 0 0 41 34 20
2022 LS 32 44 10 5 0 9 0 83 5 15
2020 LS 18 55 9 18 0 0 0 73 18 10
2019 LS 8 17 42 17 17 0 0 25 33 10

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 43 25 22 11 0 0 0 67 11 20
2022 LS 54 32 0 5 0 9 0 94 6 15
2020 LS 73 18 0 9 0 0 0 91 9 10
2019 LS 17 42 0 25 17 0 0 58 42 10

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 62 5 21 12 0 0 0 67 12 20
2022 LS 69 31 0 0 0 0 0 100 0 15
2020 LS 82 18 0 0 0 0 0 100 0 10
2019 LS 25 42 8 17 8 0 0 67 25 10

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 37 30 23 10 0 0 0 67 10 20
2022 LS 77 17 6 0 0 0 0 94 0 15
2020 LS 82 9 9 0 0 0 0 91 0 10
2019 LS 33 42 8 8 8 0 0 75 17 10

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 15 57 6 10 13 0 0 72 23 20
2022 LS 36 47 17 0 0 0 0 83 0 15
2020 LS 55 45 0 0 0 0 0 100 0 10
2019 LS 17 33 17 25 8 0 0 50 33 10

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 20 54 5 16 5 0 0 74 21 20
2022 LS 53 11 5 12 0 20 0 79 14 15
2020 LS 64 27 9 0 0 0 0 91 0 10
2019 LS 45 36 18 0 0 0 0 82 0 10

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 37 41 5 12 6 0 0 78 17 20
2022 LS 72 17 5 0 6 0 0 89 6 15
2020 LS 91 9 0 0 0 0 0 100 0 10
2019 LS 25 50 0 17 8 0 0 75 25 10

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 31 35 12 0 11 0 10 74 13 20
2022 LS 43 16 10 6 0 15 11 79 8 15

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 20 36 17 0 11 0 15 66 13 20
2022 LS 43 16 16 0 0 15 11 79 0 15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 20 20 55 0 0 5 0 42 0 20
2022 LS 33 31 12 0 0 25 0 85 0 15
2020 LS 64 27 9 0 0 0 0 91 0 10

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 25 47 7 0 11 0 10 80 13 20
2022 LS 48 21 9 6 0 11 5 82 8 15
2020 LS 73 18 0 0 0 9 0 100 0 10

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 5 22 20 0 11 37 5 46 20 20
2022 LS 0 16 6 6 0 54 17 57 22 15

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 16 35 10 28 6 0 6 54 36 20
2022 LS 43 31 12 0 0 14 0 87 0 15
2020 LS 36 36 9 18 0 0 0 73 18 10
2019 LS 25 42 0 25 8 0 0 67 33 10

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 20 53 10 0 13 5 0 76 13 20
2022 LS 38 37 10 0 6 9 0 82 7 15
2020 LS 36 36 27 0 0 0 0 73 0 10
2019 LS 18 55 9 9 9 0 0 73 18 10

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 20 52 10 5 13 0 0 72 18 20
2022 LS 32 57 5 6 0 0 0 89 6 15
2020 LS 64 36 0 0 0 0 0 100 0 10
2019 LS 33 50 0 8 8 0 0 83 17 10

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 10 51 10 6 18 5 0 64 26 20
2022 LS 31 11 26 11 6 6 9 50 20 15
2020 LS 36 27 18 9 0 9 0 70 10 10
2019 LS 17 17 17 8 25 17 0 40 40 10

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 10 69 0 15 6 0 0 79 21 20
2022 LS 33 56 6 6 0 0 0 89 6 15
2020 LS 36 45 9 9 0 0 0 82 9 10

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 27 29 5 11 28 0 0 56 39 20
2022 LS 29 55 5 11 0 0 0 84 11 15
2020 LS 27 55 18 0 0 0 0 82 0 10
2019 LS 42 33 8 8 8 0 0 75 17 10

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 42 37 5 6 11 0 0 79 16 20
2022 LS 63 14 12 5 6 0 0 77 11 15
2020 LS 45 45 9 0 0 0 0 91 0 10
2019 LS 55 18 9 18 0 0 0 73 18 10

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 57 38 0 5 0 0 0 95 5 20

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 53 42 0 5 0 0 0 95 5 20

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 86 9 0 0 5 0 0 95 5 20
2022 LS 88 12 0 0 0 0 0 100 0 15
2019 LS 67 8 17 8 0 0 0 75 8 10

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 52 18 16 14 0 0 0 70 14 20
2022 LS 51 25 14 0 0 11 0 85 0 15
2020 LS 45 45 0 9 0 0 0 91 9 10
2019 LS 42 33 25 0 0 0 0 75 0 10

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 LS 0 100 15
2020 LS 0 100 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 LS 18 18 9 0 0 45 9 80 0 10
2019 LS 17 8 25 17 8 25 0 33 33 10

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 LS 45 27 18 0 0 9 0 80 0 10
2019 LS 33 25 25 17 0 0 0 58 17 10

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 LS 0 100 15
2020 LS 0 100 10

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 0 24 18 5 6 42 6 46 20 20
2020 LS 18 18 9 0 0 45 9 80 0 10
2019 LS 17 0 25 17 0 42 0 29 29 10

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 LS 41 29 5 0 0 26 0 93 0 15
2020 LS 45 27 18 0 0 9 0 80 0 10
2019 LS 33 33 17 8 0 8 0 73 9 10

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 LS 18 82 20
2022 LS 6 94 15
2020 LS 9 91 10
2019 LS 8 92 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 41 41 18 0 0 0 0 82 0 20
2022 LS 54 26 14 6 0 0 0 80 6 15
2020 LS 73 27 0 0 0 0 0 100 0 10
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 42 52 0 6 0 0 0 94 6 20
2022 LS 58 29 6 6 0 0 0 87 6 15
2020 LS 82 18 0 0 0 0 0 100 0 10

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 6 0 6 15 26 21 27 78 11 20
2022 LS 0 0 17 0 40 6 37 70 0 15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 24 31 26 13 6 0 0 56 18 20
2022 LS 17 46 22 6 0 9 0 69 7 15
2020 LS 64 27 9 0 0 0 0 91 0 10
2019 LS 42 50 0 8 0 0 0 92 8 10

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 LS 0 15 21 46 18 20
2022 LS 0 33 33 16 18 15

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 26 41 33 0 0 0 0 67 0 20
2022 LS 71 29 0 0 0 0 0 100 0 15
2020 LS 64 27 9 0 0 0 0 91 0 10

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 21 47 10 17 5 0 0 68 22 20
2022 LS 44 43 0 13 0 0 0 87 13 15
2020 LS 64 9 27 0 0 0 0 73 0 10

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 20 36 21 5 18 0 0 56 22 20
2022 LS 31 41 16 6 6 0 0 72 12 15
2020 LS 36 36 18 9 0 0 0 73 9 10
2019 LS 8 33 25 8 25 0 0 42 33 10

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 16 43 35 0 6 0 0 16 84 20
2022 LS 29 42 23 0 6 0 0 15
2020 LS 36 18 45 0 0 0 0 10
2019 LS 8 33 33 8 17 0 0 10

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 0 37 48 5 11 0 0 0 100 20
2022 LS 20 24 28 22 5 0 0 15
2020 LS 18 45 18 18 0 0 0 10
2019 LS 0 25 25 33 17 0 0 10

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 10 52 25 12 0 0 0 10 90 20
2022 LS 45 27 5 12 11 0 0 15
2020 LS 18 64 18 0 0 0 0 10
2019 LS 17 25 33 25 0 0 0 10

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 5 21 33 15 26 0 0 5 95 20
2022 LS 27 29 16 17 11 0 0 15
2020 LS 9 55 18 0 18 0 0 10
2019 LS 0 8 50 8 33 0 0 10

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 48 15 22 0 0 0 15 56 44 20
2022 LS 55 22 6 6 11 0 0 15
2020 LS 73 0 18 0 0 0 9 10
2019 LS 42 25 17 0 0 0 17 10

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 5 48 20 10 18 0 0 5 95 20
2022 LS 30 12 41 11 6 0 0 15
2020 LS 18 64 9 9 0 0 0 10
2019 LS 0 50 25 8 17 0 0 10

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 10 46 10 18 16 0 0 10 90 20
2022 LS 50 22 28 0 0 0 0 15
2020 LS 18 55 18 9 0 0 0 10
2019 LS 17 25 8 17 33 0 0 10

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 10 30 49 12 0 0 0 10 90 20
2022 LS 36 25 28 5 6 0 0 15
2020 LS 18 73 0 9 0 0 0 10
2019 LS 0 42 25 8 25 0 0 10

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 15 43 38 5 0 0 0 15 85 20
2022 LS 42 43 11 5 0 0 0 15
2020 LS 27 64 9 0 0 0 0 10
2019 LS 17 33 33 0 17 0 0 10

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 31 31 18 21 0 0 0 31 69 20
2022 LS 50 39 10 0 0 0 0 15
2020 LS 36 64 0 0 0 0 0 10
2019 LS 25 33 8 17 17 0 0 10

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 22 20 49 5 0 0 5 23 77 20
2022 LS 47 31 16 5 0 0 0 15
2020 LS 9 55 36 0 0 0 0 10

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 6 48 36 10 0 0 0 6 94 20
2022 LS 35 32 23 10 0 0 0 15
2020 LS 9 55 27 9 0 0 0 10
2019 LS 8 42 42 0 8 0 0 10

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 26 20 20 6 28 0 0 26 74 20
2022 LS 35 42 17 0 6 0 0 15
2020 LS 18 45 36 0 0 0 0 10
2019 LS 45 27 9 9 9 0 0 10

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 10 49 31 0 11 0 0 10 90 20
2022 LS 26 46 22 6 0 0 0 15
2020 LS 18 55 27 0 0 0 0 10

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 59 10 20 0 6 0 6 62 38 20

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 47 20 9 0 18 0 6 49 51 20

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 61 21 7 0 6 0 5 64 36 20
2022 LS 81 19 0 0 0 0 0 15
2020 LS 73 9 9 0 0 0 9 10
2019 LS 42 8 17 17 0 0 17 10

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 31 30 21 7 11 0 0 31 69 20
2022 LS 73 27 0 0 0 0 0 15
2020 LS 36 45 9 0 0 0 9 10
2019 LS 25 33 42 0 0 0 0 10

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 53 27 10 5 6 0 0 53 47 20
2022 LS 78 10 11 0 0 0 0 15
2020 LS 73 9 0 9 0 0 9 10
2019 LS 25 17 25 0 33 0 0 10

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 28 27 5 5 5 0 30 41 59 20
2022 LS 58 29 12 0 0 0 0 15
2020 LS 80 20 0 0 0 0 0 10
2019 LS 27 18 9 0 0 0 45 10

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 68 27 0 0 5 0 0 68 32 20
2022 LS 64 36 0 0 0 0 0 15
2020 LS 82 9 9 0 0 0 0 10
2019 LS 33 58 0 0 0 0 8 10

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 38 29 21 0 13 0 0 38 62 20
2022 LS 83 11 6 0 0 0 0 15
2020 LS 55 36 9 0 0 0 0 10
2019 LS 50 25 17 0 8 0 0 10

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 31 36 14 13 6 0 0 31 69 20
2022 LS 31 33 31 5 0 0 0 15
2020 LS 45 27 27 0 0 0 0 10
2019 LS 17 58 8 0 0 0 17 10

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 5 17 49 12 18 0 0 22 29 20
2022 LS 18 23 42 12 6 0 0 40 18 15
2020 LS 9 45 45 0 0 0 0 55 0 10
2019 LS 0 17 42 17 25 0 0 17 42 10

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 16 33 35 5 11 0 0 16 49 20
2022 LS 12 17 40 31 0 0 0 31 29 15
2020 LS 0 9 55 18 18 0 0 36 9 10
2019 LS 17 17 50 17 0 0 0 17 33 10
Top of page

Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 LS 42 49 20
2022 LS 17 66 15
2020 LS 18 64 10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 LS 43 9 10 11 11 5 11 51 49 20
2022 LS 67 5 11 0 0 0 17 15
2020 LS 55 18 9 0 0 0 18 10
2019 LS 36 9 27 9 9 0 9 10
Date modified: