2024 Public Service Employee Survey Results by Theme for Department of Justice Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - CS

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 40 43 8 7 2 1 0 84 9 115
2020 CS-01 35 46 12 4 0 4 0 84 4 25
2020 CS-02 32 54 7 4 4 0 0 86 7 30
2020 CS-03 44 33 8 11 3 0 0 78 14 35
2019 CS 37 44 8 4 6 1 0 82 10 85
2019 CS-02 29 43 14 10 5 0 0 71 14 20
2019 CS-03 41 44 7 4 4 0 0 85 7 25
2019 CS-04 28 56 0 0 11 6 0 88 12 20

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 41 34 16 5 3 0 0 76 9 115
2020 CS-01 42 38 15 4 0 0 0 81 4 25
2020 CS-02 36 36 14 7 7 0 0 71 14 30
2020 CS-03 36 36 19 3 6 0 0 72 8 35
2019 CS 37 44 11 0 9 0 0 80 9 80
2019 CS-02 19 52 19 0 10 0 0 71 10 20
2019 CS-03 46 38 8 0 8 0 0 85 8 25
2019 CS-04 28 61 6 0 6 0 0 89 6 20

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 58 32 6 2 1 0 1 91 3 115
2020 CS-01 72 28 0 0 0 0 0 100 0 25
2020 CS-02 39 54 4 0 0 0 4 96 0 30
2020 CS-03 54 26 14 3 3 0 0 80 6 35
2019 CS 45 43 5 5 1 1 0 89 6 80
2019 CS-02 38 43 10 5 5 0 0 81 10 20
2019 CS-03 54 35 8 4 0 0 0 88 4 25
2019 CS-04 33 56 0 6 0 6 0 94 6 20

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 52 38 5 3 2 0 1 91 4 115
2020 CS-01 62 35 4 0 0 0 0 96 0 25
2020 CS-02 43 50 4 0 0 0 4 96 0 30
2020 CS-03 50 33 6 6 6 0 0 83 11 35
2019 CS 48 33 10 6 4 0 0 81 10 85
2019 CS-02 33 48 5 10 5 0 0 81 14 20
2019 CS-03 52 33 7 4 4 0 0 85 7 25
2019 CS-04 44 28 17 11 0 0 0 72 11 20

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 53 25 18 3 2 0 0 78 4 115
2020 CS-01 58 27 12 4 0 0 0 85 4 25
2020 CS-02 43 32 14 7 4 0 0 75 11 30
2020 CS-03 50 21 26 0 3 0 0 71 3 35
2019 CS 52 27 13 4 4 0 0 80 7 85
2019 CS-02 52 19 19 5 5 0 0 71 10 20
2019 CS-03 48 33 11 4 4 0 0 81 7 25
2019 CS-04 50 33 11 6 0 0 0 83 6 20

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 51 33 10 3 2 0 0 85 5 115
2020 CS-01 68 28 4 0 0 0 0 96 0 25
2020 CS-02 36 46 4 11 4 0 0 82 14 30
2020 CS-03 44 39 14 0 3 0 0 83 3 35
2019 CS 54 26 11 5 5 0 0 80 10 85
2019 CS-02 52 19 19 5 5 0 0 71 10 20
2019 CS-03 56 30 7 4 4 0 0 85 7 25
2019 CS-04 44 39 6 11 0 0 0 83 11 20

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 50 22 15 5 3 3 1 75 9 120
2020 CS-01 62 15 12 4 0 8 0 83 4 25
2020 CS-02 46 29 11 4 7 0 4 78 11 30
2020 CS-03 42 19 25 3 6 6 0 65 9 35
2019 CS 41 31 12 7 6 2 0 74 14 85
2019 CS-02 43 29 19 5 5 0 0 71 10 20
2019 CS-03 33 41 7 11 4 4 0 77 15 25
2019 CS-04 41 35 0 12 6 6 0 81 19 15
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 59 26 10 2 1 1 2 87 3 115
2020 CS-01 50 19 19 4 0 0 8 75 4 25
2020 CS-02 43 25 21 4 4 4 0 70 7 30
2020 CS-03 61 36 3 0 0 0 0 97 0 35
2019 CS 54 29 8 4 5 0 1 83 8 85
2019 CS-02 43 33 10 5 10 0 0 76 14 20
2019 CS-03 59 22 19 0 0 0 0 81 0 25
2019 CS-04 44 56 0 0 0 0 0 100 0 20

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 58 27 4 5 3 1 1 87 9 115
2020 CS-01 58 31 8 4 0 0 0 88 4 25
2020 CS-02 39 32 4 7 11 4 4 77 19 30
2020 CS-03 69 19 3 6 3 0 0 89 8 35
2019 CS 44 42 6 5 4 0 0 86 8 85
2019 CS-02 43 38 10 5 5 0 0 81 10 20
2019 CS-03 52 33 7 7 0 0 0 85 7 25
2019 CS-04 39 56 0 0 6 0 0 94 6 20

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 62 29 4 3 1 0 2 92 3 115
2020 CS-01 50 38 4 0 0 0 8 96 0 25
2020 CS-02 50 32 7 7 4 0 0 82 11 30
2020 CS-03 72 19 6 3 0 0 0 92 3 35
2019 CS 58 26 10 1 5 0 0 85 6 85
2019 CS-02 52 29 14 0 5 0 0 81 5 20
2019 CS-03 59 30 4 4 4 0 0 89 7 25
2019 CS-04 61 33 6 0 0 0 0 94 0 20

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 50 24 12 2 2 10 0 83 4 115
2020 CS-01 62 8 12 0 4 15 0 82 5 25
2020 CS-02 43 21 18 7 4 7 0 69 12 30
2020 CS-03 39 31 14 0 0 17 0 83 0 35
2019 CS 38 32 12 1 4 12 1 81 5 85
2019 CS-02 29 43 10 5 10 5 0 75 15 20
2019 CS-03 30 22 19 0 4 26 0 70 5 25
2019 CS-04 39 56 6 0 0 0 0 94 0 20

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 39 38 13 6 1 3 0 80 7 115
2020 CS-01 42 38 15 4 0 0 0 81 4 25
2020 CS-02 36 29 18 7 4 7 0 69 12 30
2020 CS-03 31 47 11 8 0 3 0 80 9 35
2019 CS 42 28 17 1 5 7 0 75 6 85
2019 CS-02 24 38 14 0 14 10 0 68 16 20
2019 CS-03 41 22 19 4 4 11 0 71 8 25
2019 CS-04 53 29 18 0 0 0 0 82 0 15

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 30 33 23 8 1 5 0 66 9 115
2020 CS-01 31 42 15 8 0 4 0 76 8 25
2020 CS-02 37 22 22 11 4 4 0 62 15 25
2020 CS-03 17 33 31 8 0 11 0 56 9 35
2019 CS 21 31 20 4 7 15 1 63 13 85
2019 CS-02 24 24 19 10 14 10 0 53 26 20
2019 CS-03 11 26 26 4 4 30 0 53 11 25
2019 CS-04 22 50 17 0 6 6 0 76 6 20

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 33 36 12 13 4 2 0 70 17 115
2020 CS-01 38 38 12 8 4 0 0 77 12 25
2020 CS-02 32 21 25 11 7 4 0 56 19 30
2020 CS-03 31 36 8 17 6 3 0 69 23 35
2019 CS 20 37 18 11 7 6 1 62 19 85
2019 CS-02 24 29 10 14 14 10 0 58 32 20
2019 CS-03 15 33 22 15 4 11 0 54 21 25
2019 CS-04 11 67 11 11 0 0 0 78 11 20
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 32 43 13 9 3 1 0 76 11 115
2020 CS-01 31 58 8 0 0 4 0 92 0 25
2020 CS-02 25 46 18 7 4 0 0 71 11 30
2020 CS-03 39 31 11 17 3 0 0 69 19 35
2019 CS 34 35 13 9 9 0 0 70 17 80
2019 CS-02 29 43 5 14 10 0 0 71 24 20
2019 CS-03 46 23 15 12 4 0 0 69 15 25
2019 CS-04 17 44 28 6 6 0 0 61 11 20

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 33 48 11 5 2 1 0 82 7 115
2020 CS-01 35 50 12 0 0 4 0 88 0 25
2020 CS-02 29 57 7 4 4 0 0 86 7 30
2020 CS-03 31 42 19 8 0 0 0 72 8 35
2019 CS 34 44 13 2 6 0 0 78 9 80
2019 CS-02 19 52 19 5 5 0 0 71 10 20
2019 CS-03 35 42 15 4 4 0 0 77 8 25
2019 CS-04 28 61 6 0 6 0 0 89 6 20

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 50 32 9 7 2 1 0 83 9 115
2020 CS-01 46 38 12 4 0 0 0 85 4 25
2020 CS-02 43 25 11 11 7 4 0 70 19 30
2020 CS-03 53 31 11 6 0 0 0 83 6 35
2019 CS 43 38 6 6 6 0 1 82 12 85
2019 CS-02 33 43 10 5 10 0 0 76 14 20
2019 CS-03 48 33 4 7 4 0 4 85 12 25
2019 CS-04 33 50 11 6 0 0 0 83 6 20

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 38 40 14 7 2 0 0 78 9 115
2020 CS-01 42 42 8 8 0 0 0 85 8 25
2020 CS-02 32 43 11 11 4 0 0 75 14 30
2020 CS-03 36 39 14 8 3 0 0 75 11 35
2019 CS 31 40 13 6 10 0 0 71 15 85
2019 CS-02 29 33 10 14 14 0 0 62 29 20
2019 CS-03 30 41 19 4 7 0 0 70 11 25
2019 CS-04 17 61 17 0 6 0 0 78 6 20

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 59 17 15 3 2 3 1 79 5 115
2020 CS-01 60 20 16 4 0 0 0 80 4 25
2020 CS-02 46 14 14 11 4 11 0 68 16 30
2020 CS-03 64 11 19 0 3 3 0 77 3 35

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 23 51 15 6 3 0 2 76 9 115
2020 CS-01 27 50 19 4 0 0 0 77 4 25
2020 CS-02 18 54 11 7 7 0 4 74 15 30
2020 CS-03 22 44 25 6 3 0 0 67 8 35
2019 CS 26 36 26 6 6 0 0 62 12 85
2019 CS-02 19 38 33 5 5 0 0 57 10 20
2019 CS-03 30 30 33 4 4 0 0 59 7 25
2019 CS-04 11 61 17 6 6 0 0 72 11 20

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 47 28 9 6 2 2 6 120
2020 CS-01 35 38 15 0 0 0 12 25
2020 CS-02 57 25 0 4 4 7 4 30
2020 CS-03 53 22 11 8 3 0 3 35
2019 CS 49 29 7 5 2 1 7 85
2019 CS-02 52 19 14 0 5 0 10 20
2019 CS-03 52 37 0 4 0 0 7 25
2019 CS-04 39 39 6 11 0 0 6 20

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 76 9 3 1 3 3 5 115
2020 CS-01 84 4 0 0 0 4 8 25
2020 CS-02 75 0 11 0 7 7 0 30
2020 CS-03 75 8 3 3 3 3 6 35
2019 CS 78 7 4 1 4 1 5 85
2019 CS-02 76 0 10 0 5 5 5 20
2019 CS-03 85 4 0 0 4 0 7 25
2019 CS-04 67 22 6 0 0 0 6 20

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 21 38 17 9 11 3 2 61 21 115
2020 CS-01 31 27 23 4 8 8 0 63 13 25
2020 CS-02 14 43 14 11 18 0 0 57 29 30
2020 CS-03 17 31 17 14 14 6 3 52 30 35
2019 CS 23 30 21 14 8 1 2 54 23 85
2019 CS-02 19 29 24 19 10 0 0 48 29 20
2019 CS-03 26 22 22 19 4 0 7 52 24 25
2019 CS-04 17 50 11 11 6 6 0 71 18 20

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 38 45 8 7 2 0 0 84 9 115
2020 CS-01 35 42 15 4 4 0 0 77 8 25
2020 CS-02 29 54 4 11 4 0 0 82 14 30
2020 CS-03 39 50 6 6 0 0 0 89 6 35
2019 CS 40 42 9 5 5 0 0 81 10 80
2019 CS-02 14 57 10 10 10 0 0 71 19 20
2019 CS-03 44 40 8 4 4 0 0 84 8 25
2019 CS-04 44 44 11 0 0 0 0 89 0 20

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 47 34 12 5 1 0 0 82 6 115
2020 CS-01 46 31 19 4 0 0 0 77 4 25
2020 CS-02 43 39 7 7 4 0 0 82 11 30
2020 CS-03 40 37 14 9 0 0 0 77 9 35
2019 CS 45 34 11 4 6 0 0 79 10 80
2019 CS-02 29 38 19 0 14 0 0 67 14 20
2019 CS-03 46 38 8 4 4 0 0 85 8 25
2019 CS-04 44 44 6 6 0 0 0 89 6 20

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 37 44 12 4 3 0 0 81 7 115
2020 CS-01 35 50 12 4 0 0 0 85 4 25
2020 CS-02 25 54 14 4 4 0 0 79 7 30
2020 CS-03 49 26 14 9 3 0 0 74 11 35
2019 CS 39 38 10 9 5 0 0 77 13 80
2019 CS-02 33 38 14 5 10 0 0 71 14 20
2019 CS-03 44 33 11 7 4 0 0 78 11 25
2019 CS-04 35 53 12 0 0 0 0 88 0 15

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 30 44 12 9 1 4 0 77 11 115
2020 CS-01 23 58 12 4 0 4 0 84 4 25
2020 CS-02 21 36 21 11 4 7 0 62 15 30
2020 CS-03 31 40 11 11 0 6 0 76 12 35
2019 CS 30 48 14 2 5 0 0 78 7 85
2019 CS-02 24 52 14 5 5 0 0 76 10 20
2019 CS-03 33 41 22 0 4 0 0 74 4 25
2019 CS-04 24 59 12 6 0 0 0 82 6 15

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 47 36 9 5 3 0 0 83 9 115
2020 CS-01 46 38 12 0 4 0 0 85 4 25
2020 CS-02 37 48 11 0 4 0 0 85 4 25
2020 CS-03 58 28 3 8 3 0 0 86 11 35
2019 CS 42 40 11 1 6 0 0 82 7 85
2019 CS-02 20 60 10 0 10 0 0 80 10 20
2019 CS-03 44 44 7 0 4 0 0 89 4 25
2019 CS-04 44 33 17 6 0 0 0 78 6 20

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 28 40 17 9 3 0 3 70 12 115
2020 CS-01 35 46 12 4 0 0 4 84 4 25
2020 CS-02 21 50 18 4 0 0 7 77 4 30
2020 CS-03 36 31 11 19 3 0 0 67 22 35
2019 CS 39 39 11 5 5 1 0 80 10 85
2019 CS-02 29 48 10 10 5 0 0 76 14 20
2019 CS-03 44 37 11 4 0 4 0 85 4 25
2019 CS-04 33 44 11 6 6 0 0 78 11 20

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2020 CS 19 35 46 120
2020 CS-01 15 35 50 25
2020 CS-02 18 54 29 30
2020 CS-03 17 28 56 35
2019 CS 23 39 38 85
2019 CS-02 10 43 48 20
2019 CS-03 19 37 44 25
2019 CS-04 39 39 22 20

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2020 CS 17 26 35 4 9 9 25
2019 CS 26 11 53 0 11 0 20
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 61 30 4 2 3 0 0 91 4 115
2020 CS-01 69 23 4 0 4 0 0 92 4 25
2020 CS-02 52 33 7 4 4 0 0 85 7 25
2020 CS-03 58 33 6 0 3 0 0 92 3 35
2019 CS 45 39 11 2 2 0 0 84 5 80
2019 CS-02 43 33 14 5 5 0 0 76 10 20
2019 CS-03 38 50 8 4 0 0 0 88 4 25
2019 CS-04 44 44 11 0 0 0 0 89 0 20

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 35 39 18 4 0 2 2 77 4 115
2020 CS-01 42 35 19 0 0 0 4 80 0 25
2020 CS-02 29 36 29 4 0 0 4 67 4 30
2020 CS-03 28 47 17 6 0 3 0 77 6 35
2019 CS 27 43 19 4 5 2 0 72 9 85
2019 CS-02 33 33 14 5 10 5 0 70 15 20
2019 CS-03 19 48 22 7 0 4 0 69 8 25
2019 CS-04 22 56 22 0 0 0 0 78 0 20

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 7 32 30 27 3 0 1 31 39 115
2020 CS-01 12 27 19 35 4 0 4 40 40 25
2020 CS-02 11 18 50 21 0 0 0 21 29 30
2020 CS-03 3 39 28 28 3 0 0 31 42 35
2019 CS 7 23 42 20 7 0 1 28 30 85
2019 CS-02 14 33 33 5 10 0 5 15 50 20
2019 CS-03 0 26 52 22 0 0 0 22 26 25
2019 CS-04 6 17 50 28 0 0 0 28 22 20

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 12 18 30 31 6 2 1 38 31 115
2020 CS-01 15 12 27 27 12 4 4 42 29 25
2020 CS-02 15 7 26 44 4 4 0 50 23 25
2020 CS-03 11 22 33 28 6 0 0 33 33 35
2019 CS 10 27 30 21 5 4 4 28 40 85
2019 CS-02 10 29 10 29 5 10 10 41 47 20
2019 CS-03 4 22 44 22 0 4 4 24 28 25
2019 CS-04 28 22 33 17 0 0 0 17 50 20

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 5 14 37 26 15 0 3 43 19 115
2020 CS-01 4 0 27 35 31 0 4 68 4 25
2020 CS-02 7 25 25 29 7 0 7 38 35 30
2020 CS-03 0 17 47 19 17 0 0 36 17 35
2019 CS 5 11 25 43 14 2 0 59 16 85
2019 CS-02 5 14 33 33 10 5 0 45 20 20
2019 CS-03 0 11 30 44 11 4 0 58 12 25
2019 CS-04 6 11 22 56 6 0 0 61 17 20

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 13 28 27 16 12 3 1 29 42 115
2020 CS-01 4 12 27 15 31 8 4 52 17 25
2020 CS-02 11 25 36 21 4 4 0 26 37 30
2020 CS-03 17 31 25 19 8 0 0 28 47 35
2019 CS 11 23 33 24 7 2 0 32 34 85
2019 CS-02 10 19 38 33 0 0 0 33 29 20
2019 CS-03 7 22 30 33 0 7 0 36 32 25
2019 CS-04 17 28 44 11 0 0 0 11 44 20

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 3 14 23 30 20 9 2 55 19 115
2020 CS-01 0 4 8 31 31 19 8 84 5 25
2020 CS-02 7 4 21 36 18 14 0 63 13 30
2020 CS-03 6 17 33 19 22 3 0 43 23 35
2019 CS 6 13 27 35 14 4 1 51 20 85
2019 CS-02 10 10 24 33 14 10 0 53 21 20
2019 CS-03 4 11 22 48 7 4 4 60 16 25
2019 CS-04 0 22 56 22 0 0 0 22 22 20

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 6 21 28 25 17 2 2 43 27 115
2020 CS-01 4 19 23 19 23 4 8 48 26 25
2020 CS-02 4 21 21 32 18 4 0 52 26 30
2020 CS-03 8 14 39 25 14 0 0 39 22 35
2019 CS 10 22 32 21 10 4 2 32 34 80
2019 CS-02 10 29 14 19 14 10 5 39 44 20
2019 CS-03 8 15 42 27 4 4 0 32 24 25
2019 CS-04 17 28 44 11 0 0 0 11 44 20

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 2 7 37 38 13 3 2 53 9 115
2020 CS-01 0 0 46 31 12 8 4 48 0 25
2020 CS-02 4 7 32 43 7 4 4 54 12 30
2020 CS-03 0 8 44 33 14 0 0 47 8 35
2019 CS 2 10 35 26 25 2 0 52 12 85
2019 CS-02 5 14 24 33 19 5 0 55 20 20
2019 CS-03 0 4 37 30 26 4 0 58 4 25
2019 CS-04 0 17 50 17 17 0 0 33 17 20

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 19 47 17 9 4 3 0 69 13 115
2020 CS-01 23 50 12 12 0 4 0 76 12 25
2020 CS-02 26 44 19 4 4 4 0 73 8 25
2020 CS-03 22 36 22 6 8 6 0 62 15 35
2019 CS 24 31 24 12 4 6 0 58 16 85
2019 CS-02 29 33 14 14 5 5 0 65 20 20
2019 CS-03 19 30 30 4 4 15 0 57 9 25
2019 CS-04 6 44 22 28 0 0 0 50 28 20

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 56 32 5 3 3 1 0 89 6 115
2020 CS-01 50 38 8 0 0 4 0 92 0 25
2020 CS-02 46 39 4 7 4 0 0 86 11 30
2020 CS-03 58 28 8 0 6 0 0 86 6 35
2019 CS 60 25 7 5 4 0 0 85 8 85
2019 CS-02 48 38 0 10 5 0 0 86 14 20
2019 CS-03 67 11 11 7 4 0 0 78 11 25
2019 CS-04 56 39 6 0 0 0 0 94 0 20

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 72 22 2 2 2 0 0 95 3 115
2020 CS-01 81 19 0 0 0 0 0 100 0 25
2020 CS-02 54 36 0 4 7 0 0 89 11 30
2020 CS-03 75 19 6 0 0 0 0 94 0 35
2019 CS 56 37 4 1 2 0 0 93 4 85
2019 CS-02 48 43 0 5 5 0 0 90 10 20
2019 CS-03 59 30 7 0 4 0 0 89 4 25
2019 CS-04 39 56 6 0 0 0 0 94 0 20

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 61 28 6 3 2 0 0 90 4 115
2020 CS-01 62 31 8 0 0 0 0 92 0 25
2020 CS-02 46 32 11 7 4 0 0 79 11 30
2020 CS-03 67 25 6 0 3 0 0 92 3 35
2019 CS 52 37 6 2 2 0 0 89 5 85
2019 CS-02 45 40 10 0 5 0 0 85 5 20
2019 CS-03 59 30 7 4 0 0 0 89 4 25
2019 CS-04 44 50 6 0 0 0 0 94 0 20

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 49 38 5 5 1 2 0 89 6 120
2020 CS-01 58 31 8 4 0 0 0 88 4 25
2020 CS-02 36 54 4 4 4 0 0 89 7 30
2020 CS-03 47 31 8 8 0 6 0 82 9 35
2019 CS 46 35 14 1 2 1 0 82 4 85
2019 CS-02 38 43 14 0 5 0 0 81 5 20
2019 CS-03 44 41 11 0 4 0 0 85 4 25
2019 CS-04 44 33 17 0 0 6 0 82 0 20

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 47 33 9 3 0 6 2 87 3 120
2020 CS-01 50 27 12 0 0 8 4 87 0 25
2020 CS-02 43 46 4 0 0 4 4 96 0 30
2020 CS-03 50 25 14 3 0 8 0 82 3 35
2019 CS 54 27 7 1 2 6 2 88 4 85
2019 CS-02 48 43 0 0 0 5 5 100 0 20
2019 CS-03 52 33 11 0 0 4 0 88 0 25
2019 CS-04 56 22 11 0 0 11 0 88 0 20

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 58 29 10 0 3 0 0 87 3 120
2020 CS-01 77 19 4 0 0 0 0 96 0 25
2020 CS-02 32 50 11 0 7 0 0 82 7 30
2020 CS-03 56 28 14 0 3 0 0 83 3 35
2019 CS 57 34 6 1 2 0 0 90 4 85
2019 CS-02 57 29 10 0 5 0 0 86 5 20
2019 CS-03 59 30 7 0 4 0 0 89 4 25
2019 CS-04 50 50 0 0 0 0 0 100 0 20

Anti-racism

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 48 29 12 0 0 10 1 87 0 120
2020 CS-01 46 27 12 0 0 15 0 86 0 25
2020 CS-02 46 39 4 0 0 7 4 96 0 30
2020 CS-03 53 19 19 0 0 8 0 79 0 35

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 42 31 15 3 1 6 2 79 5 120
2020 CS-01 62 19 8 8 0 4 0 84 8 25
2020 CS-02 36 29 25 0 4 7 0 69 4 30
2020 CS-03 28 33 22 6 0 8 3 69 6 35

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 34 32 12 7 2 6 7 76 10 115
2020 CS-01 31 31 4 4 0 12 19 89 6 25
2020 CS-02 21 32 29 4 4 11 0 60 8 30
2020 CS-03 39 28 11 11 3 3 6 73 15 35
2019 CS 35 25 13 8 5 2 11 69 15 85
2019 CS-02 30 30 10 10 5 0 15 71 18 20
2019 CS-03 33 19 15 11 0 7 15 67 14 25
2019 CS-04 28 33 22 6 6 0 6 65 12 20

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 35 39 15 4 2 2 3 78 6 115
2020 CS-01 50 42 8 0 0 0 0 92 0 25
2020 CS-02 29 32 29 4 0 4 4 65 4 30
2020 CS-03 28 42 14 6 6 3 3 74 12 35
2019 CS 36 36 13 1 4 8 2 80 5 85
2019 CS-02 24 33 24 5 5 5 5 63 11 20
2019 CS-03 41 30 15 0 0 15 0 83 0 25
2019 CS-04 28 61 6 0 0 6 0 94 0 20

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 43 38 14 3 1 1 1 83 3 115
2020 CS-01 58 27 8 4 0 4 0 88 4 25
2020 CS-02 36 36 21 4 4 0 0 71 7 30
2020 CS-03 42 33 22 3 0 0 0 75 3 35
2019 CS 36 38 18 4 4 1 0 75 7 85
2019 CS-02 24 48 14 5 5 5 0 75 10 20
2019 CS-03 33 41 22 4 0 0 0 74 4 25
2019 CS-04 39 33 22 6 0 0 0 72 6 20

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 19 31 14 13 7 12 4 60 24 115
2020 CS-01 35 23 8 8 8 8 12 71 19 25
2020 CS-02 22 30 7 11 15 15 0 61 30 25
2020 CS-03 14 28 25 14 3 17 0 50 20 35
2019 CS 23 26 25 6 7 11 2 56 15 85
2019 CS-02 24 29 14 14 10 10 0 58 26 20
2019 CS-03 15 22 30 7 4 15 7 48 14 25
2019 CS-04 11 44 28 0 6 11 0 63 6 20

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 45 46 3 4 1 0 0 91 5 115
2020 CS-01 58 35 4 4 0 0 0 92 4 25
2020 CS-02 43 50 0 4 4 0 0 93 7 30
2020 CS-03 47 44 6 3 0 0 0 92 3 35

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 44 38 9 4 3 0 3 84 7 115
2020 CS-01 50 38 12 0 0 0 0 88 0 25
2020 CS-02 36 43 4 4 7 0 7 85 12 30
2020 CS-03 47 31 11 6 3 0 3 80 9 35
2019 CS 45 32 7 10 6 0 0 77 15 85
2019 CS-02 24 48 0 14 14 0 0 71 29 20
2019 CS-03 48 30 15 4 4 0 0 78 7 25
2019 CS-04 44 33 6 11 6 0 0 78 17 20

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 50 34 10 4 1 0 0 85 5 115
2020 CS-01 69 23 4 4 0 0 0 92 4 25
2020 CS-02 29 54 11 4 4 0 0 82 7 30
2020 CS-03 47 31 17 6 0 0 0 78 6 35
2019 CS 42 40 8 5 5 0 0 82 10 85
2019 CS-02 43 29 10 10 10 0 0 71 19 20
2019 CS-03 41 44 11 0 4 0 0 85 4 25
2019 CS-04 33 61 0 0 6 0 0 94 6 20

Use of official languages

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2019 CS 77 16 6 0 1 0 0 93 1 85
2019 CS-02 76 19 0 0 5 0 0 95 5 20
2019 CS-03 81 15 4 0 0 0 0 96 0 25
2019 CS-04 78 22 0 0 0 0 0 100 0 20

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 57 21 9 2 2 8 2 87 4 115
2020 CS-01 65 15 4 4 0 8 4 91 4 25
2020 CS-02 50 21 7 0 0 18 4 91 0 30
2020 CS-03 61 17 11 3 3 6 0 82 6 35
2019 CS 49 31 12 1 1 5 1 85 3 85
2019 CS-02 48 29 14 0 0 5 5 84 0 20
2019 CS-03 44 37 11 0 0 7 0 88 0 25
2019 CS-04 50 33 11 6 0 0 0 83 6 20

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 6 94 115
2019 CS 7 93 85
2019 CS-03 0 100 25

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 21 12 18 3 2 32 11 59 9 115
2020 CS-01 23 19 12 0 0 35 12 79 0 25
2020 CS-02 21 14 29 0 4 25 7 53 5 30
2020 CS-03 17 3 14 9 3 37 17 44 25 35
2019 CS 18 13 27 1 4 23 14 49 8 85
2019 CS-02 10 14 38 0 5 14 19 36 7 20
2019 CS-03 15 11 30 4 4 30 7 41 12 25
2019 CS-04 22 17 28 0 0 22 11 58 0 20

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 42 20 16 2 2 16 2 76 4 115
2020 CS-01 50 19 12 0 0 19 0 86 0 25
2020 CS-02 29 25 25 0 4 14 4 65 4 30
2020 CS-03 43 9 17 3 3 23 3 69 8 35
2019 CS 36 29 19 0 4 11 2 74 4 85
2019 CS-02 29 29 29 0 5 10 0 63 5 20
2019 CS-03 30 30 15 0 4 15 7 76 5 25
2019 CS-04 39 33 22 0 0 6 0 76 0 20

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2019 CS 8 92 85
2019 CS-04 0 100 20

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 21 13 16 1 2 38 9 65 5 115
2020 CS-01 31 15 8 0 0 35 12 86 0 25
2020 CS-02 18 14 25 4 4 32 4 50 11 30
2020 CS-03 14 6 17 0 3 50 11 50 7 35
2019 CS 17 12 28 0 2 30 11 49 4 85
2019 CS-02 10 20 40 0 5 15 10 40 7 20
2019 CS-03 11 7 33 0 0 41 7 36 0 25
2019 CS-04 17 11 28 0 0 39 6 50 0 20

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 42 22 14 2 2 16 2 78 4 120
2020 CS-01 50 19 8 0 0 23 0 90 0 25
2020 CS-02 32 21 21 4 4 14 4 65 9 30
2020 CS-03 36 14 19 3 3 22 3 67 7 35
2019 CS 38 26 18 0 4 11 4 75 4 85
2019 CS-02 24 38 24 0 5 5 5 68 5 20
2019 CS-03 33 26 19 0 0 15 7 76 0 25
2019 CS-04 39 33 22 0 0 6 0 76 0 20

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 10 90 115
2020 CS-01 8 92 25
2020 CS-02 30 70 25
2020 CS-03 6 94 35
2019 CS 12 88 85
2019 CS-02 14 86 20
2019 CS-03 7 93 25
2019 CS-04 11 89 20

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 42 58 10

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 67 33 10
2019 CS 70 30 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 52 33 8 3 1 2 3 88 4 120
2020 CS-01 50 35 8 0 0 0 8 92 0 25
2020 CS-02 46 29 7 7 4 7 0 81 12 30
2020 CS-03 53 36 8 0 0 0 3 91 0 35
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 48 32 8 6 3 2 0 82 9 120
2020 CS-01 58 15 15 4 0 8 0 79 4 25
2020 CS-02 32 36 11 11 11 0 0 68 21 30
2020 CS-03 50 36 8 6 0 0 0 86 6 35

A psychologically healthy workplace

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 44 36 9 4 0 6 1 86 5 115
2020 CS-01 44 44 4 4 0 4 0 92 4 25
2020 CS-02 44 22 15 4 0 11 4 78 4 25
2020 CS-03 46 37 6 3 0 9 0 91 3 35
2019 CS 40 29 18 4 2 7 0 74 6 85
2019 CS-02 38 29 14 5 5 10 0 74 11 20
2019 CS-03 41 33 19 4 0 4 0 77 4 25
2019 CS-04 39 22 22 6 0 11 0 69 6 20

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 46 32 12 1 1 7 2 85 2 120
2020 CS-01 50 31 8 0 0 12 0 91 0 25
2020 CS-02 36 29 14 4 4 11 4 75 8 30
2020 CS-03 50 28 17 0 0 6 0 82 0 35

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 34 35 14 8 6 3 1 72 14 120
2020 CS-01 42 19 23 4 4 4 4 67 8 25
2020 CS-02 32 25 14 11 14 4 0 59 26 30
2020 CS-03 33 36 8 11 6 6 0 74 18 35

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 40 33 14 6 3 4 0 76 9 120
2020 CS-01 58 27 8 4 0 4 0 88 4 25
2020 CS-02 29 36 14 4 7 11 0 72 12 30
2020 CS-03 42 22 22 8 3 3 0 66 11 35
2019 CS 35 32 17 6 5 6 0 71 11 85
2019 CS-02 29 43 14 5 5 5 0 75 10 20
2019 CS-03 41 26 19 7 4 4 0 69 12 25
2019 CS-04 28 33 17 11 0 11 0 69 13 20

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 27 58 6 3 6 0 0 85 9 35
2020 CS-03 31 46 8 8 8 0 0 77 15 15
2020 CS-04 27 67 7 0 0 0 0 93 0 15
2019 CS 10 38 31 7 3 7 3 54 12 30
2019 CS-04 14 50 14 7 7 7 0 69 15 15

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 26 30 21 9 11 2 1 115
2020 CS-01 27 35 23 8 0 4 4 25
2020 CS-02 22 19 19 15 22 4 0 25
2020 CS-03 28 36 19 8 8 0 0 35
2019 CS 17 29 25 14 15 0 0 85
2019 CS-02 24 24 5 19 29 0 0 20
2019 CS-03 15 37 26 15 7 0 0 25
2019 CS-04 6 33 22 17 22 0 0 20

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 14 29 27 19 10 1 1 120
2020 CS-01 35 35 19 4 4 4 0 25
2020 CS-02 7 32 32 11 14 0 4 30
2020 CS-03 14 28 22 28 8 0 0 35
2019 CS 25 39 18 11 7 0 0 85
2019 CS-02 25 40 5 20 10 0 0 20
2019 CS-03 30 37 22 7 4 0 0 25
2019 CS-04 0 50 33 11 6 0 0 20

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 23 34 22 10 9 0 2 115
2020 CS-01 46 31 15 0 4 0 4 25
2020 CS-02 18 39 18 11 11 0 4 30
2020 CS-03 17 40 20 14 9 0 0 35
2019 CS 35 30 22 5 6 0 1 80
2019 CS-02 33 19 24 10 10 0 5 20
2019 CS-03 35 42 15 4 4 0 0 25
2019 CS-04 18 47 29 6 0 0 0 15

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 15 26 27 17 13 1 1 115
2020 CS-01 35 35 8 8 8 4 4 25
2020 CS-02 7 36 32 14 11 0 0 30
2020 CS-03 11 23 34 20 11 0 0 35
2019 CS 15 42 23 11 10 0 0 85
2019 CS-02 14 43 24 10 10 0 0 20
2019 CS-03 15 56 15 11 4 0 0 25
2019 CS-04 0 39 39 11 11 0 0 20

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 40 28 14 12 3 0 3 120
2020 CS-01 69 12 4 8 0 0 8 25
2020 CS-02 43 43 0 11 4 0 0 30
2020 CS-03 25 33 25 11 3 0 3 35
2019 CS 54 23 11 4 4 0 5 80
2019 CS-02 43 33 5 10 5 0 5 20
2019 CS-03 58 27 8 0 0 0 8 25
2019 CS-04 33 28 22 6 6 0 6 20

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 32 28 21 12 7 0 0 115
2020 CS-01 46 38 8 8 0 0 0 25
2020 CS-02 36 29 14 14 7 0 0 30
2020 CS-03 29 23 29 11 9 0 0 35
2019 CS 40 30 14 7 8 0 0 85
2019 CS-02 38 29 10 10 14 0 0 20
2019 CS-03 41 37 15 4 4 0 0 25
2019 CS-04 33 28 17 17 6 0 0 20

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 33 42 17 3 2 2 1 120
2020 CS-01 38 46 4 4 4 0 4 25
2020 CS-02 39 43 7 4 4 4 0 30
2020 CS-03 28 42 28 0 0 3 0 35
2019 CS 38 38 14 5 5 0 0 85
2019 CS-02 38 33 10 5 14 0 0 20
2019 CS-03 41 41 11 7 0 0 0 25
2019 CS-04 17 50 28 6 0 0 0 20

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 26 41 20 9 3 1 1 115
2020 CS-01 42 31 8 12 0 4 4 25
2020 CS-02 25 50 18 0 7 0 0 30
2020 CS-03 19 39 31 8 3 0 0 35
2019 CS 25 39 18 11 7 0 0 85
2019 CS-02 19 43 5 14 19 0 0 20
2019 CS-03 26 48 15 11 0 0 0 25
2019 CS-04 0 39 50 11 0 0 0 20

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 28 41 22 5 2 1 2 120
2020 CS-01 42 27 23 4 0 0 4 25
2020 CS-02 25 54 14 0 4 4 0 30
2020 CS-03 14 42 36 6 0 0 3 35
2019 CS 27 48 11 8 5 0 1 85
2019 CS-02 14 48 5 24 10 0 0 20
2019 CS-03 33 52 7 4 0 0 4 25
2019 CS-04 11 61 22 6 0 0 0 20

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 35 35 16 8 3 1 3 115
2020 CS-01 56 16 20 0 0 0 8 25
2020 CS-02 11 50 18 11 7 4 0 30
2020 CS-03 33 39 11 11 3 0 3 35
2019 CS 49 32 6 4 7 0 2 85
2019 CS-02 38 29 10 10 14 0 0 20
2019 CS-03 41 48 0 0 4 0 7 25
2019 CS-04 50 39 6 6 0 0 0 20

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 39 31 23 6 2 0 0 120
2020 CS-01 54 27 15 4 0 0 0 25
2020 CS-02 32 36 21 7 4 0 0 30
2020 CS-03 36 33 19 8 3 0 0 35

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 31 38 11 15 3 0 2 120
2020 CS-01 35 46 8 8 0 0 4 25
2020 CS-02 43 36 4 14 4 0 0 30
2020 CS-03 31 36 11 17 3 0 3 35
2019 CS 38 38 13 5 4 0 2 85
2019 CS-02 38 38 5 5 10 0 5 20
2019 CS-03 41 37 19 0 0 0 4 25
2019 CS-04 11 56 22 11 0 0 0 20

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 56 27 10 3 1 0 3 115
2020 CS-01 64 12 16 0 0 0 8 25
2020 CS-02 50 21 14 7 4 0 4 30
2020 CS-03 53 33 8 3 0 0 3 35
2019 CS 62 21 9 4 4 0 1 80
2019 CS-02 55 10 15 5 15 0 0 20
2019 CS-03 70 22 4 0 0 0 4 25
2019 CS-04 59 24 18 0 0 0 0 15

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 34 50 9 3 2 0 3 115
2020 CS-01 50 31 15 0 0 0 4 25
2020 CS-02 29 57 4 4 4 0 4 30
2020 CS-03 34 46 9 9 0 0 3 35

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 81 10 2 2 2 1 3 120
2020 CS-01 85 8 0 4 0 0 4 25
2020 CS-02 71 14 0 0 7 4 4 30
2020 CS-03 78 11 6 3 0 0 3 35
2019 CS 80 4 4 6 2 1 4 85
2019 CS-02 81 0 10 5 5 0 0 20
2019 CS-03 89 0 0 0 4 0 7 25
2019 CS-04 67 6 6 11 0 6 6 20

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 67 22 6 2 1 0 3 115
2020 CS-01 73 19 0 4 0 0 4 25
2020 CS-02 82 7 0 4 4 0 4 30
2020 CS-03 56 28 14 0 0 0 3 35
2019 CS 52 29 10 4 4 0 2 85
2019 CS-02 48 38 5 5 5 0 0 20
2019 CS-03 63 19 11 0 0 0 7 25
2019 CS-04 44 28 17 11 0 0 0 20

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 73 16 3 5 2 1 1 115
2020 CS-01 69 23 0 4 0 0 4 25
2020 CS-02 82 4 0 7 4 4 0 30
2020 CS-03 61 25 8 3 3 0 0 35
2019 CS 63 21 6 4 4 0 2 85
2019 CS-02 57 29 5 5 5 0 0 20
2019 CS-03 56 30 4 4 0 0 7 25
2019 CS-04 72 17 6 6 0 0 0 20

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 74 10 3 1 1 0 12 120
2020 CS-01 96 0 0 0 0 0 4 25
2020 CS-02 79 4 0 0 0 0 18 30
2020 CS-03 61 19 0 3 0 0 17 35
2019 CS 66 11 6 4 1 0 12 85
2019 CS-02 57 14 5 5 0 0 19 20
2019 CS-03 78 0 7 0 0 0 15 25
2019 CS-04 61 22 0 11 0 0 6 20

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 70 20 5 1 0 0 4 115
2020 CS-01 85 8 0 4 0 0 4 25
2020 CS-02 63 19 11 0 0 0 7 25
2020 CS-03 67 22 6 0 0 0 6 35
2019 CS 70 15 5 5 1 0 5 80
2019 CS-02 76 10 5 5 0 0 5 20
2019 CS-03 73 12 8 0 0 0 8 25
2019 CS-04 78 6 0 11 0 0 6 20

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 62 19 8 0 4 1 5 120
2020 CS-01 58 23 8 0 8 0 4 25
2020 CS-02 61 18 7 0 4 4 7 30
2020 CS-03 61 22 8 0 3 0 6 35
2019 CS 65 19 6 0 5 1 4 85
2019 CS-02 57 19 5 0 10 5 5 20
2019 CS-03 70 22 0 0 0 0 7 25
2019 CS-04 83 6 6 0 6 0 0 20

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 45 26 19 4 2 0 3 120
2020 CS-01 54 27 12 4 0 0 4 25
2020 CS-02 43 29 21 4 0 0 4 30
2020 CS-03 47 19 19 6 6 0 3 35
2019 CS 54 24 12 5 1 0 4 85
2019 CS-02 45 20 25 5 0 0 5 20
2019 CS-03 59 30 4 0 0 0 7 25
2019 CS-04 61 17 11 6 6 0 0 20

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 12 42 35 7 4 0 1 54 11 120
2020 CS-01 19 50 23 4 0 0 4 72 4 25
2020 CS-02 4 50 29 14 4 0 0 54 18 30
2020 CS-03 19 31 42 3 6 0 0 50 8 35
2019 CS 19 43 27 6 5 0 0 62 11 85
2019 CS-02 19 52 19 5 5 0 0 71 10 20
2019 CS-03 26 44 26 4 0 0 0 70 4 25
2019 CS-04 6 33 50 11 0 0 0 39 11 20

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 9 15 42 26 6 0 1 33 25 115
2020 CS-01 4 19 35 31 8 0 4 40 24 25
2020 CS-02 14 14 46 21 4 0 0 25 29 30
2020 CS-03 11 11 43 23 11 0 0 34 23 35
2019 CS 5 14 39 31 11 0 0 42 19 85
2019 CS-02 10 5 38 43 5 0 0 48 14 20
2019 CS-03 4 7 37 37 15 0 0 52 11 25
2019 CS-04 0 22 56 22 0 0 0 22 22 20
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 38 44 120
2020 CS-01 35 50 25
2020 CS-02 43 43 30
2020 CS-03 28 47 35

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2020 CS 33 67 45
2020 CS-02 25 75 10
2020 CS-03 30 70 10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 33 24 19 9 8 1 7 115
2020 CS-01 38 19 4 12 12 0 15 25
2020 CS-02 37 26 15 4 11 0 7 25
2020 CS-03 25 25 31 11 3 0 6 35
2019 CS 27 24 18 14 12 1 4 85
2019 CS-02 24 19 14 24 14 0 5 20
2019 CS-03 33 30 11 19 0 0 7 25
2019 CS-04 17 33 28 6 17 0 0 20

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 4 18 20 24 24 2 7 24 54 45
2020 CS-02 0 33 8 42 17 0 0 33 58 10
2020 CS-03 10 20 10 30 10 0 20 38 50 10

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2020 CS 4 20 11 22 40 0 2 25 64 45
2020 CS-02 8 17 0 33 42 0 0 25 75 10
2020 CS-03 0 30 10 20 30 0 10 33 56 10
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