2024 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 42 16 3 4 0 0 77 7 185
2024 Non-shift worker 33 40 11 9 7 0 0 73 16 4225
2022 Shift worker 41 38 8 10 4 0 0 79 14 95
2022 Non-shift worker 39 41 10 6 4 0 0 80 10 3105
2020 Shift worker 49 32 13 4 2 0 0 82 5 100
2020 Non-shift worker 41 39 10 6 3 0 0 80 10 3155
2019 Shift worker 37 42 9 7 5 0 0 78 13 85
2019 Non-shift worker 37 41 10 7 5 0 0 78 12 2795

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 29 15 11 16 1 0 59 27 185
2024 Non-shift worker 31 35 12 12 10 0 0 66 22 4225
2022 Shift worker 33 43 12 4 8 0 0 77 11 95
2022 Non-shift worker 37 36 12 8 7 0 0 73 15 3105
2020 Shift worker 38 33 15 9 5 0 0 70 14 100
2020 Non-shift worker 37 33 13 10 6 0 0 71 17 3150
2019 Shift worker 29 30 16 17 8 0 0 59 25 85
2019 Non-shift worker 32 35 13 11 8 0 0 67 19 2795

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 30 13 2 2 0 0 84 3 185
2024 Non-shift worker 48 34 10 4 3 0 0 82 8 4220
2022 Shift worker 55 35 9 1 1 0 0 89 1 95
2022 Non-shift worker 53 34 9 3 2 0 0 87 4 3100
2020 Shift worker 62 28 8 2 1 0 0 90 2 100
2020 Non-shift worker 58 30 8 2 2 0 0 88 4 3140
2019 Shift worker 57 38 4 2 0 0 0 94 2 85
2019 Non-shift worker 54 32 8 3 2 0 0 87 5 2775

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 37 15 1 3 1 0 81 5 185
2024 Non-shift worker 37 38 12 8 5 0 0 75 13 4225
2022 Shift worker 47 33 15 2 3 0 0 80 5 95
2022 Non-shift worker 43 39 10 6 3 0 0 82 8 3105
2020 Shift worker 49 38 8 5 0 0 0 87 5 100
2020 Non-shift worker 47 36 9 5 3 0 0 83 8 3160
2019 Shift worker 41 42 12 4 0 1 0 83 4 85
2019 Non-shift worker 42 39 10 6 3 0 0 81 9 2800

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 25 16 14 8 2 0 62 22 185
2024 Non-shift worker 29 30 16 12 12 1 0 60 24 4225
2022 Shift worker 42 27 11 10 9 1 0 70 19 95
2022 Non-shift worker 34 35 14 10 7 1 0 69 17 3100
2020 Shift worker 43 28 19 9 1 1 0 72 9 100
2020 Non-shift worker 36 31 17 9 6 1 0 68 15 3160
2019 Shift worker 30 32 21 8 8 1 0 62 17 85
2019 Non-shift worker 29 31 19 11 9 0 0 61 20 2795

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 21 20 13 8 1 0 58 21 185
2024 Non-shift worker 28 32 16 14 10 0 0 60 24 4225
2022 Shift worker 44 26 16 6 8 0 0 70 14 95
2022 Non-shift worker 33 37 14 10 6 0 0 70 16 3100
2020 Shift worker 41 29 23 6 0 1 0 71 6 100
2020 Non-shift worker 36 34 15 9 4 0 0 71 14 3145
2019 Shift worker 32 30 23 9 7 0 0 62 15 85
2019 Non-shift worker 29 34 16 12 8 0 0 64 20 2790

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 23 19 12 13 2 0 54 26 185
2024 Non-shift worker 29 24 16 13 13 5 0 55 28 4225
2022 Shift worker 32 27 17 5 13 6 0 63 19 95
2022 Non-shift worker 31 25 17 13 9 5 0 59 23 3100
2020 Shift worker 31 23 33 5 4 4 0 57 9 100
2020 Non-shift worker 35 24 18 12 8 3 0 61 20 3160
2019 Shift worker 26 20 27 10 14 3 0 47 25 85
2019 Non-shift worker 29 25 18 13 11 3 0 56 25 2795
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 28 18 5 10 1 4 66 16 185
2024 Non-shift worker 50 26 11 4 4 1 3 79 9 4225
2022 Shift worker 44 34 11 6 0 0 5 82 6 95
2022 Non-shift worker 51 27 10 4 3 1 4 82 7 3100
2020 Shift worker 43 38 11 2 1 1 4 84 4 100
2020 Non-shift worker 53 24 12 4 3 1 3 80 7 3155
2019 Shift worker 36 33 19 5 2 3 4 73 7 85
2019 Non-shift worker 49 27 14 4 3 1 2 79 7 2800

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 30 16 8 6 1 2 69 15 185
2024 Non-shift worker 48 29 9 7 6 0 1 78 13 4220
2022 Shift worker 54 28 7 7 4 1 0 83 11 95
2022 Non-shift worker 48 29 10 6 5 0 1 78 11 3100
2020 Shift worker 46 38 7 5 3 0 0 84 9 100
2020 Non-shift worker 48 28 12 7 4 0 0 77 11 3155
2019 Shift worker 42 21 17 14 3 0 3 65 18 85
2019 Non-shift worker 43 30 10 9 7 0 1 74 16 2785

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 20 18 5 8 1 0 68 14 185
2024 Non-shift worker 54 25 9 6 7 0 0 79 13 4225
2022 Shift worker 55 25 14 1 1 3 0 83 3 95
2022 Non-shift worker 55 25 9 6 5 0 0 80 11 3100
2020 Shift worker 48 34 9 6 3 0 0 82 9 100
2020 Non-shift worker 56 24 10 7 4 0 0 80 10 3170
2019 Shift worker 40 33 16 5 5 1 0 74 10 85
2019 Non-shift worker 50 27 10 7 6 0 0 77 13 2795

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 25 16 5 10 8 0 66 16 185
2024 Non-shift worker 31 28 15 9 10 7 0 63 21 4225
2022 Shift worker 40 30 13 6 5 5 1 74 12 95
2022 Non-shift worker 37 30 13 7 5 7 0 72 14 3100
2020 Shift worker 39 31 11 7 7 6 0 74 14 100
2020 Non-shift worker 38 30 13 8 5 6 0 72 14 3165
2019 Shift worker 28 32 21 9 2 9 0 65 12 85
2019 Non-shift worker 30 33 15 10 8 4 0 65 19 2795

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 23 16 10 12 7 0 59 23 185
2024 Non-shift worker 26 26 16 14 14 3 0 54 30 4220
2022 Shift worker 38 27 15 6 8 4 0 68 16 95
2022 Non-shift worker 32 30 16 11 8 3 0 64 19 3100
2020 Shift worker 36 32 12 7 11 2 0 69 18 100
2020 Non-shift worker 36 31 15 9 6 2 0 69 16 3155
2019 Shift worker 25 24 26 16 5 2 1 51 22 85
2019 Non-shift worker 27 33 16 12 10 2 0 62 23 2790

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 16 18 12 18 12 0 46 34 185
2024 Non-shift worker 18 25 17 17 18 5 0 45 37 4225
2022 Shift worker 26 31 20 7 10 7 0 61 18 95
2022 Non-shift worker 23 30 18 14 9 5 0 56 25 3100
2020 Shift worker 24 34 16 7 14 5 0 60 23 100
2020 Non-shift worker 26 33 18 11 7 4 0 62 19 3150
2019 Shift worker 22 15 25 17 14 8 0 40 33 85
2019 Non-shift worker 20 30 19 15 11 4 0 53 28 2785

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 21 17 14 17 3 0 51 32 185
2024 Non-shift worker 19 28 16 17 18 2 0 48 36 4220
2022 Shift worker 23 34 22 6 11 3 0 59 18 95
2022 Non-shift worker 22 33 16 16 11 2 0 56 27 3100
2020 Shift worker 26 37 14 10 13 1 0 63 23 100
2020 Non-shift worker 25 35 15 13 8 2 0 62 22 3155
2019 Shift worker 20 23 21 23 9 4 0 45 33 85
2019 Non-shift worker 19 29 17 19 13 3 0 49 33 2790
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 27 10 10 16 2 0 63 27 185
2024 Non-shift worker 31 32 15 11 11 0 0 63 22 4225
2022 Shift worker 43 33 11 5 8 0 0 76 12 95
2022 Non-shift worker 35 33 15 9 8 0 0 68 17 3105
2020 Shift worker 37 35 13 9 6 0 0 72 15 100
2020 Non-shift worker 35 34 13 12 6 0 0 69 18 3155
2019 Shift worker 28 26 23 13 10 0 0 54 22 85
2019 Non-shift worker 29 36 14 13 9 0 0 65 21 2795

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 46 8 15 2 0 0 75 16 185
2024 Non-shift worker 31 41 9 12 7 0 0 72 18 4225
2022 Shift worker 32 45 15 7 1 0 0 77 8 95
2022 Non-shift worker 33 43 9 10 6 0 0 76 16 3100
2020 Shift worker 38 33 16 9 3 0 0 71 13 100
2020 Non-shift worker 34 40 11 11 4 0 0 74 15 3140
2019 Shift worker 36 54 5 2 3 0 0 90 5 85
2019 Non-shift worker 29 40 11 13 6 0 0 69 19 2785

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 27 13 12 10 1 1 64 23 185
2024 Non-shift worker 45 30 10 8 7 0 0 75 15 4220
2022 Shift worker 45 37 13 3 2 1 0 82 5 95
2022 Non-shift worker 46 29 11 8 6 0 0 76 14 3105
2020 Shift worker 46 35 8 8 3 0 0 81 11 100
2020 Non-shift worker 48 27 12 7 5 0 0 75 12 3160
2019 Shift worker 45 27 15 8 4 1 0 73 12 85
2019 Non-shift worker 42 30 13 8 7 0 0 73 15 2795

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 30 12 17 8 0 0 62 26 185
2024 Non-shift worker 24 37 13 16 9 0 0 62 25 4205
2022 Shift worker 40 34 15 9 2 0 1 74 11 95
2022 Non-shift worker 28 40 12 13 7 0 0 69 20 3100
2020 Shift worker 37 37 12 7 7 0 0 74 13 100
2020 Non-shift worker 31 40 12 12 5 0 1 71 17 3150
2019 Shift worker 30 39 13 14 4 0 0 68 18 85
2019 Non-shift worker 24 39 13 16 8 0 0 63 24 2785

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 20 18 4 10 2 3 67 14 185
2024 Non-shift worker 52 23 10 5 6 2 1 78 12 4220
2022 Shift worker 59 20 15 1 2 0 1 81 4 95
2022 Non-shift worker 55 22 11 4 5 2 1 79 10 3095
2020 Shift worker 50 32 11 2 3 2 0 84 5 100
2020 Non-shift worker 51 22 14 6 4 2 1 75 10 3150

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 31 19 12 12 2 0 56 25 185
2024 Non-shift worker 21 30 18 14 13 3 0 53 28 4225
2022 Shift worker 31 32 19 6 12 0 0 64 18 95
2022 Non-shift worker 26 34 17 11 9 3 0 62 21 3100
2020 Shift worker 32 26 21 11 8 2 0 60 19 100
2020 Non-shift worker 27 32 19 12 8 2 0 61 20 3155
2019 Shift worker 28 20 16 19 10 6 0 51 31 85
2019 Non-shift worker 22 32 17 14 11 2 0 56 27 2795

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 23 12 8 8 2 6 44 56 185
2024 Non-shift worker 40 23 15 8 8 2 5 43 57 4220
2022 Shift worker 45 26 14 4 5 1 5 95
2022 Non-shift worker 46 24 12 6 6 1 5 3100
2020 Shift worker 42 26 13 11 4 1 4 100
2020 Non-shift worker 48 24 14 7 4 1 3 3160
2019 Shift worker 44 22 17 8 5 0 3 85
2019 Non-shift worker 48 26 13 6 3 1 4 2795

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 7 8 6 1 1 20 72 28 185
2024 Non-shift worker 51 10 7 4 6 2 19 64 36 4225

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 7 5 4 3 4 6 80 20 185
2024 Non-shift worker 64 11 7 3 4 5 7 72 28 4215
2022 Shift worker 72 6 10 2 1 4 5 95
2022 Non-shift worker 69 10 5 3 4 4 5 3100
2020 Shift worker 71 13 7 1 3 1 4 100
2020 Non-shift worker 70 11 6 2 4 4 3 3145
2019 Shift worker 54 22 12 5 1 2 4 85
2019 Non-shift worker 64 12 8 3 5 4 4 2790

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 13 6 2 1 2 12 75 25 185
2024 Non-shift worker 65 8 5 3 4 3 13 77 23 4220

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 14 10 4 3 2 11 64 36 185
2024 Non-shift worker 52 13 9 5 8 2 10 60 40 4225

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 28 14 11 15 6 6 54 30 185
2024 Non-shift worker 18 31 13 16 17 3 2 51 35 4220
2022 Shift worker 32 34 15 5 11 2 1 68 17 95
2022 Non-shift worker 25 33 12 13 12 3 2 61 26 3100
2020 Shift worker 25 32 17 10 11 4 1 61 22 100
2020 Non-shift worker 24 27 17 13 13 4 2 54 28 3160
2019 Shift worker 20 28 21 11 16 2 1 49 29 85
2019 Non-shift worker 20 27 15 15 18 3 1 50 34 2795

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 29 22 10 16 0 0 52 26 185
2024 Non-shift worker 30 37 12 12 9 0 0 67 21 4215
2022 Shift worker 29 37 13 8 13 0 0 66 21 95
2022 Non-shift worker 34 39 12 8 6 0 0 73 15 3100
2020 Shift worker 37 34 16 9 5 0 0 71 13 100
2020 Non-shift worker 36 37 12 10 5 0 0 74 14 3140
2019 Shift worker 29 35 20 10 6 0 0 64 16 85
2019 Non-shift worker 31 37 13 11 7 0 0 69 18 2775

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 29 17 10 9 0 0 65 18 185
2024 Non-shift worker 36 33 14 10 7 0 0 70 17 4220
2022 Shift worker 42 32 13 5 8 0 0 74 13 95
2022 Non-shift worker 40 35 13 7 5 0 0 75 12 3100
2020 Shift worker 40 29 20 6 6 0 0 69 11 100
2020 Non-shift worker 40 34 13 8 5 0 0 74 13 3150
2019 Shift worker 32 39 16 8 5 0 0 71 13 85
2019 Non-shift worker 37 34 13 9 6 0 0 71 15 2790

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 31 14 14 9 1 0 63 23 185
2024 Non-shift worker 33 36 13 10 8 0 0 69 18 4225
2022 Shift worker 38 37 12 6 8 0 0 74 14 95
2022 Non-shift worker 38 36 12 8 5 0 0 75 13 3105
2020 Shift worker 34 39 15 6 4 2 0 75 11 100
2020 Non-shift worker 35 38 12 10 4 0 0 74 14 3130
2019 Shift worker 26 46 13 10 4 1 0 72 14 85
2019 Non-shift worker 30 39 13 11 6 0 0 69 17 2740

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 28 22 8 11 8 0 55 21 185
2024 Non-shift worker 22 37 17 13 7 3 0 61 21 4220
2022 Shift worker 22 44 13 11 8 3 0 67 19 95
2022 Non-shift worker 26 40 16 9 6 3 0 68 15 3100
2020 Shift worker 25 42 16 11 3 2 1 69 14 100
2020 Non-shift worker 24 42 17 9 4 3 0 69 14 3160
2019 Shift worker 11 34 29 12 5 3 6 50 18 85
2019 Non-shift worker 20 42 18 11 5 3 0 64 17 2795

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 19 18 8 19 0 2 55 27 185
2024 Non-shift worker 34 31 9 11 13 0 0 66 25 4220
2022 Shift worker 47 29 4 8 11 1 0 77 19 95
2022 Non-shift worker 43 32 9 9 6 0 0 75 16 3105
2020 Shift worker 40 30 11 8 10 0 0 71 18 100
2020 Non-shift worker 43 31 10 10 6 0 0 74 16 3150
2019 Shift worker 33 32 18 7 10 0 0 65 17 85
2019 Non-shift worker 40 33 10 11 6 0 0 73 17 2790

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 20 14 10 8 0 1 68 18 185
2024 Non-shift worker 37 30 17 8 7 0 1 68 15 4225
2022 Shift worker 46 26 13 3 12 0 0 72 15 95
2022 Non-shift worker 35 31 17 9 8 0 0 66 17 3105
2020 Shift worker 43 20 14 15 7 0 1 64 23 100
2020 Non-shift worker 33 31 17 10 8 0 0 64 18 3145
2019 Shift worker 39 18 21 9 11 0 1 58 21 85
2019 Non-shift worker 31 32 19 10 8 0 1 64 17 2780

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 21 16 6 6 1 3 71 12 185
2024 Non-shift worker 60 21 7 4 5 2 2 84 9 4225
2022 Shift worker 56 24 4 3 6 2 5 87 9 95
2022 Non-shift worker 62 22 6 3 3 2 2 87 7 3100

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 43 31 27 185
2024 Non-shift worker 41 27 32 4225
2022 Shift worker 40 30 30 95
2022 Non-shift worker 43 26 31 3100
2020 Shift worker 22 36 42 100
2020 Non-shift worker 27 35 38 3165
2019 Shift worker 31 32 37 85
2019 Non-shift worker 31 34 35 2805

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 1 18 23 27 25 6 70
2024 Non-shift worker 11 30 35 8 8 7 1700
2022 Shift worker 6 37 21 19 13 4 40
2022 Non-shift worker 13 34 33 6 8 7 1295
2020 Shift worker 11 28 17 0 0 43 20
2020 Non-shift worker 14 29 43 3 4 7 895
2019 Shift worker 2 37 23 12 15 11 35
2019 Non-shift worker 15 27 40 6 6 7 935
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 34 12 9 1 1 0 77 11 185
2024 Non-shift worker 42 39 9 7 3 0 0 81 10 4220
2022 Shift worker 43 39 11 7 0 0 0 82 7 95
2022 Non-shift worker 48 38 7 5 2 0 0 86 7 3100
2020 Shift worker 45 33 13 9 0 0 0 78 9 100
2020 Non-shift worker 49 36 8 5 2 0 0 85 7 3145
2019 Shift worker 42 33 15 4 6 0 0 75 10 85
2019 Non-shift worker 42 38 11 6 3 0 0 80 9 2780

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 36 22 10 6 2 0 61 16 185
2024 Non-shift worker 21 40 17 12 8 1 0 62 20 4220
2022 Shift worker 31 40 15 9 4 1 0 72 13 95
2022 Non-shift worker 26 45 14 10 4 1 0 72 14 3100
2020 Shift worker 27 46 15 7 2 2 1 76 9 100
2020 Non-shift worker 29 43 16 8 3 1 0 73 11 3165
2019 Shift worker 24 35 20 18 2 1 0 59 20 85
2019 Non-shift worker 22 42 17 11 6 1 0 65 18 2800

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 7 25 31 19 12 1 4 33 34 185
2024 Non-shift worker 15 24 36 15 7 1 2 23 41 4210
2022 Shift worker 13 18 31 20 15 0 3 36 32 95
2022 Non-shift worker 11 25 36 17 8 1 2 26 37 3090
2020 Shift worker 15 23 27 16 17 1 2 33 39 100
2020 Non-shift worker 12 25 35 18 8 1 1 26 38 3165
2019 Shift worker 11 17 38 16 15 1 2 31 29 85
2019 Non-shift worker 13 26 37 16 6 1 1 22 40 2790

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 21 27 17 13 2 6 33 38 185
2024 Non-shift worker 18 26 29 15 8 1 3 24 45 4210
2022 Shift worker 10 14 36 21 10 1 8 35 26 95
2022 Non-shift worker 16 24 31 16 7 1 4 25 42 3095
2020 Shift worker 15 16 34 15 15 3 2 31 33 100
2020 Non-shift worker 13 23 32 20 9 1 2 30 37 3150
2019 Shift worker 14 33 22 12 13 2 3 26 50 85
2019 Non-shift worker 19 25 30 16 6 2 1 23 45 2780

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 3 11 25 22 24 4 11 54 17 185
2024 Non-shift worker 11 17 30 24 14 1 3 39 29 4210
2022 Shift worker 4 10 14 38 29 0 5 70 15 95
2022 Non-shift worker 10 17 32 23 13 1 3 38 29 3080
2020 Shift worker 9 11 22 30 21 3 4 55 21 100
2020 Non-shift worker 10 18 33 25 13 0 1 39 28 3140
2019 Shift worker 5 15 24 32 18 0 6 53 22 85
2019 Non-shift worker 9 16 36 26 12 1 1 38 25 2775

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 21 14 20 19 2 4 42 44 185
2024 Non-shift worker 22 21 26 16 12 1 3 29 44 4215
2022 Shift worker 14 9 21 20 31 2 3 54 24 95
2022 Non-shift worker 16 22 26 19 12 2 4 33 40 3085
2020 Shift worker 15 19 17 20 23 3 3 46 36 100
2020 Non-shift worker 14 21 28 20 13 1 2 34 37 3155
2019 Shift worker 19 22 30 9 15 1 5 25 44 85
2019 Non-shift worker 18 22 29 17 10 2 2 29 41 2790

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 20 9 17 18 6 7 40 49 185
2024 Non-shift worker 14 18 26 19 16 3 5 37 35 4210
2022 Shift worker 22 20 24 13 14 6 2 29 45 95
2022 Non-shift worker 16 22 24 17 13 4 4 32 42 3090
2020 Shift worker 23 18 16 15 19 7 2 37 45 100
2020 Non-shift worker 11 18 28 23 16 3 2 40 31 3145
2019 Shift worker 26 19 28 8 13 4 2 22 48 85
2019 Non-shift worker 17 23 28 16 11 2 2 29 42 2780

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 17 24 17 14 9 4 36 36 185
2024 Non-shift worker 18 22 30 15 10 1 3 26 42 4215
2022 Shift worker 14 9 28 20 16 7 6 41 27 95
2022 Non-shift worker 16 23 32 15 9 2 3 25 41 3085
2020 Shift worker 12 24 22 18 17 4 3 38 38 100
2020 Non-shift worker 14 21 33 18 10 2 2 29 36 3150
2019 Shift worker 15 17 38 8 16 2 4 25 34 85
2019 Non-shift worker 19 24 31 15 7 2 1 23 45 2780

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 11 15 32 20 16 2 3 39 28 185
2024 Non-shift worker 7 14 33 27 15 1 3 44 22 4220
2022 Shift worker 11 7 41 23 17 0 1 41 18 95
2022 Non-shift worker 5 14 36 28 15 1 2 44 19 3095
2020 Shift worker 12 19 32 20 17 1 0 37 31 100
2020 Non-shift worker 10 21 37 23 9 0 1 32 31 3155
2019 Shift worker 20 32 25 9 13 0 1 22 52 85
2019 Non-shift worker 15 23 32 19 9 1 1 29 39 2790

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 26 23 18 12 3 0 45 31 185
2024 Non-shift worker 11 24 18 24 21 2 0 36 45 4225
2022 Shift worker 23 35 17 12 13 0 0 58 25 95
2022 Non-shift worker 14 31 20 19 13 2 0 46 33 3100
2020 Shift worker 19 38 20 12 9 1 0 58 22 100
2020 Non-shift worker 19 34 20 17 8 2 0 54 25 3145
2019 Shift worker 15 18 28 25 14 1 0 33 39 85
2019 Non-shift worker 12 26 20 24 15 1 0 39 40 2790

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 30 4 8 11 2 1 76 20 185
2024 Non-shift worker 47 28 8 9 7 1 0 75 16 4220
2022 Shift worker 57 29 4 7 3 0 0 86 10 95
2022 Non-shift worker 52 28 6 7 6 0 0 80 13 3100
2020 Shift worker 47 31 13 6 4 0 0 77 10 100
2020 Non-shift worker 46 28 9 10 6 1 0 75 17 3155
2019 Shift worker 37 29 11 16 5 2 0 67 22 85
2019 Non-shift worker 42 29 9 11 8 1 0 72 20 2795

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 31 7 10 4 0 1 79 14 185
2024 Non-shift worker 50 32 6 7 4 0 0 82 11 4220
2022 Shift worker 58 32 2 3 3 1 0 91 7 95
2022 Non-shift worker 56 29 5 6 3 0 0 86 9 3095
2020 Shift worker 41 35 13 10 2 0 0 75 12 100
2020 Non-shift worker 52 32 7 7 3 0 0 83 9 3140
2019 Shift worker 38 33 11 8 10 1 0 72 18 85
2019 Non-shift worker 44 32 7 11 5 0 0 76 16 2790

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 40 15 3 6 1 1 75 9 185
2024 Non-shift worker 46 34 10 6 4 1 0 80 10 4220
2022 Shift worker 54 31 10 0 3 2 0 87 3 95
2022 Non-shift worker 50 34 8 4 3 1 0 85 7 3100
2020 Shift worker 38 43 12 5 1 2 1 82 5 100
2020 Non-shift worker 46 35 10 6 3 1 0 81 8 3140
2019 Shift worker 37 30 22 8 3 0 0 67 11 85
2019 Non-shift worker 42 35 12 7 4 1 0 78 11 2790

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 33 11 8 7 6 0 72 16 185
2024 Non-shift worker 30 36 14 9 8 2 0 68 18 4220
2022 Shift worker 37 34 13 11 3 1 0 72 15 95
2022 Non-shift worker 37 37 12 7 6 2 0 75 13 3100
2020 Shift worker 33 41 18 6 2 1 0 74 8 100
2020 Non-shift worker 37 37 13 8 4 1 0 75 12 3150
2019 Shift worker 28 43 20 7 1 1 1 72 8 85
2019 Non-shift worker 31 39 14 9 5 1 0 72 14 2785

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 33 14 3 6 7 1 76 9 185
2024 Non-shift worker 32 37 13 7 4 5 1 74 12 4220
2022 Shift worker 33 38 15 6 1 6 0 76 7 95
2022 Non-shift worker 36 37 11 6 4 4 0 78 11 3105
2020 Shift worker 42 29 15 6 3 6 0 76 9 100
2020 Non-shift worker 41 35 13 5 3 3 0 78 8 3160
2019 Shift worker 37 34 17 7 4 0 1 72 11 85
2019 Non-shift worker 38 37 13 6 4 2 0 77 10 2790

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 38 7 10 3 0 0 80 13 185
2024 Non-shift worker 40 36 9 8 6 0 0 76 15 4225
2022 Shift worker 51 28 14 4 2 0 0 79 6 95
2022 Non-shift worker 47 37 8 5 4 0 0 83 9 3105
2020 Shift worker 53 34 7 4 1 1 0 88 5 100
2020 Non-shift worker 49 33 10 5 3 0 0 83 7 3155
2019 Shift worker 33 39 16 6 5 0 0 72 12 85
2019 Non-shift worker 42 36 12 6 4 0 0 78 10 2795

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 27 12 11 9 4 4 66 21 185
2024 Non-shift worker 38 27 11 8 7 6 4 71 17 4225
2022 Shift worker 34 32 12 12 3 3 3 70 16 95
2022 Non-shift worker 42 29 9 7 6 5 3 77 13 3100

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 30 12 6 8 5 4 71 16 185
2024 Non-shift worker 35 27 12 10 7 6 4 68 18 4220
2022 Shift worker 42 26 13 7 5 4 3 73 13 95
2022 Non-shift worker 39 29 11 7 6 5 3 74 14 3100

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 22 19 7 6 21 2 59 16 185
2024 Non-shift worker 24 24 22 8 5 15 1 58 15 4225
2022 Shift worker 28 28 16 8 2 17 2 68 12 95
2022 Non-shift worker 29 28 22 6 3 11 1 65 10 3100
2020 Shift worker 34 36 13 6 4 7 0 75 11 100
2020 Non-shift worker 36 33 16 7 4 5 0 72 11 3165

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 30 10 2 11 2 7 74 15 185
2024 Non-shift worker 35 32 9 8 7 5 2 73 17 4215
2022 Shift worker 43 30 8 7 2 7 4 81 10 95
2022 Non-shift worker 41 31 10 7 5 5 2 77 12 3100
2020 Shift worker 44 29 11 7 2 5 1 79 9 100
2020 Non-shift worker 42 29 13 7 5 3 1 74 12 3155

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 11 13 24 4 2 39 7 45 11 185
2024 Non-shift worker 9 15 26 5 6 34 6 40 17 4220
2022 Shift worker 11 16 17 3 3 44 5 54 13 95
2022 Non-shift worker 11 17 24 4 4 35 5 46 14 3100

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 0 34 11 54 0 0 0 66 10
2024 Non-shift worker 4 6 20 16 36 16 1 13 63 190
2022 Non-shift worker 1 4 22 14 45 14 0 5 69 125

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 23 27 8 10 5 7 48 20 185
2024 Non-shift worker 26 28 17 9 10 5 4 59 21 4220
2022 Shift worker 30 24 25 2 2 13 5 66 5 95
2022 Non-shift worker 28 29 18 7 7 6 6 64 16 3095
2020 Shift worker 27 33 21 6 9 1 4 63 15 100
2020 Non-shift worker 27 29 19 10 6 5 3 61 17 3155
2019 Shift worker 23 22 28 14 7 2 5 49 22 85
2019 Non-shift worker 27 29 16 11 10 4 3 60 23 2795

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 30 16 11 9 4 1 62 21 185
2024 Non-shift worker 27 36 14 11 8 3 1 65 20 4220
2022 Shift worker 26 36 16 11 7 3 1 64 19 95
2022 Non-shift worker 27 35 15 11 8 3 1 65 20 3100
2020 Shift worker 31 32 17 7 10 2 1 65 17 100
2020 Non-shift worker 30 34 15 12 6 2 1 66 19 3155
2019 Shift worker 26 35 13 15 5 5 1 65 21 85
2019 Non-shift worker 27 33 15 13 8 3 1 63 22 2795

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 33 24 10 6 1 0 60 16 185
2024 Non-shift worker 26 35 20 10 7 2 0 63 17 4220
2022 Shift worker 30 43 17 7 2 1 0 74 8 95
2022 Non-shift worker 29 39 18 8 5 2 0 68 13 3100
2020 Shift worker 32 38 19 5 4 2 0 72 9 100
2020 Non-shift worker 31 36 19 9 4 2 0 68 13 3150
2019 Shift worker 23 36 21 11 5 3 0 62 17 85
2019 Non-shift worker 26 34 22 9 8 2 0 61 17 2790

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 18 21 16 11 12 2 44 32 185
2024 Non-shift worker 19 21 18 13 17 10 2 46 34 4215
2022 Shift worker 27 23 24 7 8 10 0 56 17 95
2022 Non-shift worker 19 23 18 12 13 11 3 49 30 3100
2020 Shift worker 24 25 19 16 9 6 1 53 27 100
2020 Non-shift worker 20 22 19 13 13 10 2 49 30 3160
2019 Shift worker 14 15 18 25 15 11 2 33 46 85
2019 Non-shift worker 17 21 19 13 18 9 2 43 35 2795

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 33 4 16 8 0 0 72 24 185
2024 Non-shift worker 34 41 5 13 6 0 0 76 19 4225
2022 Shift worker 40 41 4 4 10 0 0 82 14 95
2022 Non-shift worker 40 44 3 9 4 0 0 84 12 3100
2020 Shift worker 33 45 3 12 6 1 0 78 19 100
2020 Non-shift worker 34 46 4 12 4 0 0 79 16 3165

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 21 11 18 14 1 0 57 32 185
2024 Non-shift worker 25 26 9 17 21 0 1 52 38 4220
2022 Shift worker 43 33 7 9 6 0 3 78 15 95
2022 Non-shift worker 42 31 8 10 7 0 1 75 17 3095
2020 Shift worker 33 42 12 8 5 0 0 74 13 100
2020 Non-shift worker 38 37 10 11 3 0 1 76 14 3160
2019 Shift worker 28 50 6 14 2 0 0 78 16 85
2019 Non-shift worker 40 35 7 11 7 0 0 75 18 2795

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 33 9 16 8 1 0 67 24 185
2024 Non-shift worker 33 33 11 13 10 0 0 67 22 4215
2022 Shift worker 45 29 9 8 7 0 2 76 15 95
2022 Non-shift worker 43 35 10 8 4 0 1 79 12 3100
2020 Shift worker 40 36 10 13 1 0 0 76 14 100
2020 Non-shift worker 42 36 10 8 3 0 0 79 11 3135
2019 Shift worker 36 37 10 10 7 0 0 74 17 85
2019 Non-shift worker 39 36 11 9 4 0 0 75 13 2780

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 22 6 5 2 1 5 86 8 185
2024 Non-shift worker 70 14 5 4 3 0 3 88 7 4225

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 17 9 6 5 0 2 80 11 185
2024 Non-shift worker 67 15 6 5 4 0 3 85 9 4220

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 76 9 8 1 2 1 4 89 4 185
2024 Non-shift worker 82 9 3 1 1 0 4 94 3 4225
2022 Shift worker 78 13 4 0 3 0 2 94 3 95
2022 Non-shift worker 83 8 3 1 2 0 4 94 3 3105
2019 Shift worker 77 8 6 1 4 0 4 89 4 85
2019 Non-shift worker 79 9 5 1 2 0 5 92 3 2785

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 12 8 7 7 17 9 70 19 185
2024 Non-shift worker 31 18 14 7 7 14 9 64 18 4225
2022 Shift worker 36 19 12 3 3 22 6 75 7 95
2022 Non-shift worker 35 20 10 6 7 14 9 70 16 3100
2020 Shift worker 42 15 10 4 9 12 7 71 16 100
2020 Non-shift worker 35 17 11 7 8 13 9 66 19 3160
2019 Shift worker 35 7 12 10 6 23 8 61 22 85
2019 Non-shift worker 30 14 10 9 11 18 9 59 27 2805

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 22 78 185
2024 Non-shift worker 15 85 4225
2022 Shift worker 17 83 95
2022 Non-shift worker 13 87 3105
2020 Shift worker 22 78 100
2020 Non-shift worker 15 85 3160
2019 Shift worker 29 71 85
2019 Non-shift worker 21 79 2800

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 56 44 30
2024 Non-shift worker 45 55 645
2022 Shift worker 45 55 15
2022 Non-shift worker 45 55 410
2020 Shift worker 62 38 20
2020 Non-shift worker 48 52 465
2019 Shift worker 33 67 20
2019 Non-shift worker 50 50 590

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 50 50 30
2024 Non-shift worker 58 42 645
2022 Shift worker 84 16 15
2022 Non-shift worker 59 41 410
2020 Shift worker 30 70 20
2020 Non-shift worker 59 41 465
2019 Shift worker 66 34 20
2019 Non-shift worker 57 43 590

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 645
2022 Shift worker 0 100 15
2022 Non-shift worker 8 92 410

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 29 71 30
2024 Non-shift worker 3 97 645
2022 Shift worker 0 100 15
2022 Non-shift worker 2 98 410

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 645
2022 Shift worker 7 93 15
2022 Non-shift worker 5 95 410

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 40 60 30
2024 Non-shift worker 12 88 645
2022 Shift worker 32 68 15
2022 Non-shift worker 12 88 410
2019 Shift worker 32 68 20
2019 Non-shift worker 16 84 590

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 645
2022 Shift worker 10 90 15
2022 Non-shift worker 4 96 410
2020 Shift worker 0 100 20
2020 Non-shift worker 6 94 465

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 50 50 30
2024 Non-shift worker 42 58 645
2022 Shift worker 37 63 15
2022 Non-shift worker 39 61 410
2020 Shift worker 51 49 20
2020 Non-shift worker 42 58 465
2019 Shift worker 47 53 20
2019 Non-shift worker 42 58 580

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 38 62 30
2024 Non-shift worker 43 57 645
2022 Shift worker 76 24 15
2022 Non-shift worker 45 55 410
2020 Shift worker 42 58 20
2020 Non-shift worker 44 56 465
2019 Shift worker 55 45 20
2019 Non-shift worker 42 58 580

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 53 47 30
2024 Non-shift worker 46 54 645
2022 Shift worker 55 45 15
2022 Non-shift worker 49 51 410
2020 Shift worker 25 75 20
2020 Non-shift worker 47 53 465
2019 Shift worker 57 43 20
2019 Non-shift worker 50 50 580

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 38 62 30
2024 Non-shift worker 44 56 645
2022 Shift worker 41 59 15
2022 Non-shift worker 39 61 410
2020 Shift worker 34 66 20
2020 Non-shift worker 42 58 465
2019 Shift worker 33 67 20
2019 Non-shift worker 40 60 580

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 30 70 30
2024 Non-shift worker 37 63 645
2022 Shift worker 19 81 15
2022 Non-shift worker 36 64 410
2019 Shift worker 31 69 20
2019 Non-shift worker 38 62 580

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 83 17 30
2024 Non-shift worker 55 45 645
2022 Shift worker 62 38 15
2022 Non-shift worker 59 41 410
2020 Shift worker 56 44 20
2020 Non-shift worker 53 47 465

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 39 61 30
2024 Non-shift worker 39 61 645
2022 Shift worker 18 82 15
2022 Non-shift worker 33 67 410
2020 Shift worker 33 67 20
2020 Non-shift worker 36 64 465
2019 Shift worker 33 67 20
2019 Non-shift worker 35 65 580

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 1 99 645
2022 Shift worker 0 100 15
2022 Non-shift worker 2 98 410

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 645
2022 Shift worker 0 100 15
2022 Non-shift worker 5 95 410

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 28 72 30
2024 Non-shift worker 13 87 645
2022 Shift worker 15 85 15
2022 Non-shift worker 10 90 410
2019 Shift worker 30 70 20
2019 Non-shift worker 10 90 580

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 58 42 30
2024 Non-shift worker 49 51 645
2022 Shift worker 64 36 15
2022 Non-shift worker 44 56 410
2020 Shift worker 30 70 20
2020 Non-shift worker 50 50 465
2019 Shift worker 60 40 20
2019 Non-shift worker 48 52 580

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 45 55 30
2024 Non-shift worker 23 77 645
2022 Shift worker 15 85 15
2022 Non-shift worker 19 81 410
2019 Shift worker 30 70 20
2019 Non-shift worker 27 73 580

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 645
2022 Shift worker 24 76 15
2022 Non-shift worker 19 81 410

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 58 42 30
2024 Non-shift worker 58 42 645
2022 Shift worker 47 53 15
2022 Non-shift worker 53 47 410
2019 Shift worker 58 42 20
2019 Non-shift worker 60 40 580

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 39 61 30
2024 Non-shift worker 26 74 645
2022 Shift worker 4 96 15
2022 Non-shift worker 24 76 410
2020 Shift worker 34 66 20
2020 Non-shift worker 29 71 465
2019 Shift worker 28 72 20
2019 Non-shift worker 33 67 580

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 645
2022 Shift worker 0 100 15
2022 Non-shift worker 10 90 410
2020 Shift worker 0 100 20
2020 Non-shift worker 11 89 465

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 15 85 30
2024 Non-shift worker 16 84 645
2022 Shift worker 18 82 15
2022 Non-shift worker 15 85 410

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 645
2022 Shift worker 12 88 15
2022 Non-shift worker 12 88 410

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 645
2022 Shift worker 33 67 15
2022 Non-shift worker 7 93 410

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 645
2022 Shift worker 15 85 15
2022 Non-shift worker 9 91 410

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 645
2022 Shift worker 19 81 15
2022 Non-shift worker 11 89 410

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 26 74 30
2024 Non-shift worker 25 75 645
2022 Shift worker 34 66 15
2022 Non-shift worker 27 73 410
2019 Shift worker 23 77 20
2019 Non-shift worker 21 79 580

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 610
2022 Shift worker 7 93 10
2022 Non-shift worker 5 95 385

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 26 74 30
2024 Non-shift worker 16 84 610
2022 Shift worker 28 72 10
2022 Non-shift worker 22 78 385

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 610
2022 Shift worker 0 100 10
2022 Non-shift worker 5 95 385

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 610
2022 Shift worker 13 87 10
2022 Non-shift worker 3 97 385

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 610
2022 Shift worker 0 100 10
2022 Non-shift worker 9 91 385

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 610
2022 Shift worker 7 93 10
2022 Non-shift worker 10 90 385

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 610
2022 Shift worker 7 93 10
2022 Non-shift worker 10 90 385

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 27 73 30
2024 Non-shift worker 17 83 610
2022 Shift worker 34 66 10
2022 Non-shift worker 12 88 385

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 610
2022 Shift worker 10 90 10
2022 Non-shift worker 12 88 385

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 48 52 30
2024 Non-shift worker 35 65 610
2022 Shift worker 29 71 10
2022 Non-shift worker 27 73 385

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 610
2022 Shift worker 5 95 10
2022 Non-shift worker 7 93 385

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 37 63 30
2024 Non-shift worker 49 51 610
2022 Shift worker 34 66 10
2022 Non-shift worker 50 50 385

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 30
2024 Non-shift worker 1 99 610
2022 Shift worker 0 100 10
2022 Non-shift worker 2 98 385

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 55 45 30
2024 Non-shift worker 61 39 610
2022 Shift worker 69 31 10
2022 Non-shift worker 56 44 385

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 610

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 610
2022 Shift worker 7 93 10
2022 Non-shift worker 14 86 385

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 14 12 6 10 32 11 50 29 185
2024 Non-shift worker 11 12 15 7 9 35 11 43 29 4220
2022 Shift worker 11 17 11 2 11 34 13 54 24 95
2022 Non-shift worker 10 13 16 7 8 37 10 43 27 3100
2020 Shift worker 20 20 20 3 8 21 9 57 15 100
2020 Non-shift worker 17 15 19 7 9 26 6 47 24 3165
2019 Shift worker 13 19 17 14 17 15 6 40 39 85
2019 Non-shift worker 13 16 21 10 12 22 5 41 30 2795

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 20 18 7 7 18 1 61 17 185
2024 Non-shift worker 22 28 16 8 7 17 2 61 19 4220
2022 Shift worker 25 32 18 6 6 11 2 66 14 95
2022 Non-shift worker 26 30 15 8 6 14 2 67 16 3100
2020 Shift worker 27 26 25 7 3 10 2 60 11 100
2020 Non-shift worker 29 28 20 7 7 8 1 63 16 3165
2019 Shift worker 22 31 13 13 12 7 2 59 27 85
2019 Non-shift worker 26 28 19 9 9 8 1 59 20 2800

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 12 88 185
2024 Non-shift worker 10 90 4220
2022 Shift worker 14 86 95
2022 Non-shift worker 10 90 3100
2020 Shift worker 9 91 100
2020 Non-shift worker 9 91 3155
2019 Shift worker 15 85 85
2019 Non-shift worker 12 88 2795

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 53 47 20
2024 Non-shift worker 33 67 445
2022 Shift worker 45 55 10
2022 Non-shift worker 31 69 300
2019 Shift worker 25 75 15
2019 Non-shift worker 38 62 345

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 68 32 20
2024 Non-shift worker 74 26 445
2022 Shift worker 82 18 10
2022 Non-shift worker 82 18 300

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 445
2022 Shift worker 0 100 10
2022 Non-shift worker 3 97 300

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 1 99 445
2022 Shift worker 0 100 10
2022 Non-shift worker 2 98 300

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 445
2022 Shift worker 0 100 10
2022 Non-shift worker 8 92 300

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 445
2022 Shift worker 6 94 10
2022 Non-shift worker 12 88 300

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 445
2022 Shift worker 0 100 10
2022 Non-shift worker 8 92 300
2019 Shift worker 0 100 15
2019 Non-shift worker 12 88 345

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 54 46 20
2024 Non-shift worker 44 56 435
2022 Shift worker 63 37 10
2022 Non-shift worker 40 60 300
2019 Shift worker 57 43 15
2019 Non-shift worker 51 49 345

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 28 72 435
2022 Shift worker 24 76 10
2022 Non-shift worker 23 77 300

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 24 76 20
2024 Non-shift worker 16 84 435
2022 Shift worker 24 76 10
2022 Non-shift worker 16 84 300

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 6 94 435
2022 Shift worker 0 100 10
2022 Non-shift worker 7 93 300
2019 Shift worker 0 100 15
2019 Non-shift worker 5 95 345

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 435
2022 Shift worker 47 53 10
2022 Non-shift worker 25 75 300

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 20 80 435
2022 Shift worker 24 76 10
2022 Non-shift worker 16 84 300

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 435
2022 Shift worker 0 100 10
2022 Non-shift worker 6 94 300

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 435
2022 Shift worker 24 76 10
2022 Non-shift worker 6 94 300

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 435
2022 Shift worker 18 82 10
2022 Non-shift worker 5 95 300

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 435
2022 Shift worker 6 94 10
2022 Non-shift worker 12 88 300

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2022 Shift worker 18 82 10
2022 Non-shift worker 2 98 300

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 26 74 435
2022 Shift worker 21 79 10
2022 Non-shift worker 20 80 300

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2022 Shift worker 0 100 10
2022 Non-shift worker 0 100 300
2019 Shift worker 0 100 15
2019 Non-shift worker 0 100 345

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 34 66 445
2022 Shift worker 9 91 10
2022 Non-shift worker 31 69 300

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 445
2022 Shift worker 0 100 10
2022 Non-shift worker 10 90 300

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 445
2022 Shift worker 0 100 10
2022 Non-shift worker 5 95 300
2019 Shift worker 0 100 15
2019 Non-shift worker 5 95 340

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 445
2022 Shift worker 0 100 10
2022 Non-shift worker 11 89 300

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 445
2022 Shift worker 0 100 10
2022 Non-shift worker 4 96 300

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 445
2022 Shift worker 0 100 10
2022 Non-shift worker 5 95 300

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 445
2022 Shift worker 0 100 10
2022 Non-shift worker 4 96 300
2019 Shift worker 0 100 15
2019 Non-shift worker 10 90 340

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 445
2022 Shift worker 0 100 10
2022 Non-shift worker 12 88 300

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 57 43 20
2024 Non-shift worker 52 48 445
2022 Shift worker 91 9 10
2022 Non-shift worker 54 46 300

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 3 97 420
2022 Shift worker 0 100 10
2022 Non-shift worker 2 98 285

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 420
2022 Shift worker 20 80 10
2022 Non-shift worker 14 86 285

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 420
2022 Shift worker 0 100 10
2022 Non-shift worker 3 97 285

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 420
2022 Shift worker 0 100 10
2022 Non-shift worker 1 99 285

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 2 98 420
2022 Shift worker 0 100 10
2022 Non-shift worker 3 97 285

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 4 96 420
2022 Shift worker 18 82 10
2022 Non-shift worker 2 98 285

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 420
2022 Shift worker 5 95 10
2022 Non-shift worker 9 91 285

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 420
2022 Shift worker 33 67 10
2022 Non-shift worker 11 89 285

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 420
2022 Shift worker 0 100 10
2022 Non-shift worker 13 87 285

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 39 61 20
2024 Non-shift worker 30 70 420
2022 Shift worker 15 85 10
2022 Non-shift worker 23 77 285

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 420
2022 Shift worker 0 100 10
2022 Non-shift worker 7 93 285

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 67 33 20
2024 Non-shift worker 43 57 420
2022 Shift worker 39 61 10
2022 Non-shift worker 49 51 285

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 1 99 420
2022 Shift worker 0 100 10
2022 Non-shift worker 2 98 285

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 80 20 20
2024 Non-shift worker 66 34 420
2022 Shift worker 66 34 10
2022 Non-shift worker 59 41 285

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 5 95 420

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 420
2022 Shift worker 28 72 10
2022 Non-shift worker 18 82 285

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 14 19 4 5 33 7 53 15 185
2024 Non-shift worker 13 14 19 6 6 36 7 46 20 4220
2022 Shift worker 18 14 19 4 6 28 10 52 17 95
2022 Non-shift worker 13 14 19 6 5 36 8 48 19 3100
2020 Shift worker 20 18 22 2 2 26 10 60 5 100
2020 Non-shift worker 18 15 22 5 5 30 6 51 15 3155
2019 Shift worker 10 14 24 6 12 21 13 36 28 85
2019 Non-shift worker 16 15 25 6 8 26 5 44 19 2795

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 25 17 5 5 17 1 67 12 185
2024 Non-shift worker 23 28 19 6 6 16 1 62 15 4220
2022 Shift worker 22 34 15 6 4 14 4 69 13 95
2022 Non-shift worker 27 30 17 6 4 14 2 68 12 3100
2020 Shift worker 28 27 24 2 2 14 2 66 5 100
2020 Non-shift worker 31 29 19 6 4 9 1 67 11 3155
2019 Shift worker 25 29 14 13 5 6 8 62 21 85
2019 Non-shift worker 28 26 21 6 7 10 2 62 15 2790

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 11 89 185
2024 Non-shift worker 21 79 4220
2022 Shift worker 12 88 95
2022 Non-shift worker 13 87 3100
2020 Shift worker 17 83 100
2020 Non-shift worker 13 87 3155
2019 Shift worker 15 85 85
2019 Non-shift worker 20 80 2795

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 44 56 25
2024 Non-shift worker 67 33 955
2022 Shift worker 43 57 15
2022 Non-shift worker 58 42 420
2020 Shift worker 44 56 20
2020 Non-shift worker 51 49 425

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 70 30 25
2024 Non-shift worker 63 37 955
2022 Shift worker 66 34 15
2022 Non-shift worker 68 32 420
2020 Shift worker 70 30 20
2020 Non-shift worker 77 23 425
2019 Shift worker 77 23 15
2019 Non-shift worker 81 19 565

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 51 8 0 3 0 0 90 3 20
2024 Non-shift worker 35 34 10 12 7 1 1 70 20 605
2022 Non-shift worker 45 34 8 9 3 1 0 80 12 295
2020 Shift worker 45 32 18 6 0 0 0 76 6 15
2020 Non-shift worker 55 29 8 6 2 1 0 84 8 330
2019 Shift worker 15 60 9 15 0 0 0 76 15 15
2019 Non-shift worker 49 31 7 10 3 0 0 80 13 460

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 29 14 12 10 5 2 63 23 185
2024 Non-shift worker 42 32 9 7 6 2 2 78 13 4220
2022 Shift worker 43 34 7 2 6 7 1 84 9 95
2022 Non-shift worker 47 32 8 5 3 3 2 83 9 3100
2020 Shift worker 48 28 7 3 4 6 5 85 7 100
2020 Non-shift worker 51 29 9 4 3 2 2 83 8 3160
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 33 9 5 11 2 0 75 16 185
2024 Non-shift worker 52 28 7 6 6 1 0 82 12 4225
2022 Shift worker 51 27 11 4 5 1 1 79 10 95
2022 Non-shift worker 55 27 6 5 5 1 0 83 10 3105
2020 Shift worker 51 30 8 6 3 3 0 83 9 100
2020 Non-shift worker 50 28 9 7 5 1 0 79 12 3145

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 7 11 11 4 36 6 25 57 26 185
2024 Non-shift worker 6 10 15 9 32 7 21 57 22 4200
2022 Shift worker 5 6 10 12 38 7 23 70 15 95
2022 Non-shift worker 5 9 15 9 36 5 20 60 19 3100

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 32 22 6 12 8 1 56 20 185
2024 Non-shift worker 20 38 18 12 9 3 0 59 22 4220
2022 Shift worker 19 43 17 10 8 3 0 64 18 95
2022 Non-shift worker 26 43 15 9 5 3 0 70 14 3100
2020 Shift worker 38 49 7 4 0 2 0 88 4 100
2020 Non-shift worker 39 40 13 5 2 1 0 79 7 3160
2019 Shift worker 22 38 20 7 9 2 0 62 17 85
2019 Non-shift worker 26 41 16 10 6 2 0 68 16 2785

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 15 24 33 18 10 185
2024 Non-shift worker 7 24 37 22 10 4225
2022 Shift worker 12 26 32 22 8 95
2022 Non-shift worker 9 27 37 21 6 3100

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 24 14 2 9 7 1 73 11 185
2024 Non-shift worker 52 27 9 4 4 2 1 82 9 4225
2022 Shift worker 44 31 8 6 6 3 2 79 13 95
2022 Non-shift worker 54 26 9 4 3 3 1 83 7 3100
2020 Shift worker 49 29 9 4 4 4 1 83 8 100
2020 Non-shift worker 48 26 13 5 4 3 1 78 9 3145

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 26 11 11 16 2 0 61 28 185
2024 Non-shift worker 45 25 8 10 10 1 0 72 20 4225
2022 Shift worker 43 25 14 8 7 2 1 71 15 95
2022 Non-shift worker 47 26 8 8 9 2 0 74 17 3100
2020 Shift worker 40 31 7 12 6 4 0 74 19 100
2020 Non-shift worker 39 28 10 12 8 1 1 69 21 3150

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 29 9 20 18 1 0 53 37 185
2024 Non-shift worker 18 35 15 15 13 2 0 54 30 4225
2022 Shift worker 23 43 11 9 13 2 0 67 22 95
2022 Non-shift worker 25 39 15 11 8 2 0 65 20 3095
2020 Shift worker 30 39 17 9 4 1 0 70 13 100
2020 Non-shift worker 32 32 16 11 7 2 0 65 19 3165
2019 Shift worker 17 23 27 19 13 2 0 41 32 85
2019 Non-shift worker 19 33 19 16 11 2 0 53 28 2790

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 54 22 8 6 0 0 63 14 25
2024 Non-shift worker 15 49 13 15 7 1 0 65 22 1295
2022 Shift worker 8 36 17 39 0 0 0 44 39 10
2022 Non-shift worker 16 51 11 14 6 1 0 68 21 950
2020 Shift worker 13 56 5 22 0 0 4 72 23 15
2020 Non-shift worker 23 45 13 13 4 1 0 69 18 885
2019 Shift worker 34 24 4 38 0 0 0 58 38 10
2019 Non-shift worker 19 47 11 16 5 2 1 68 21 795

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 18 14 11 30 0 2 25 75 185
2024 Non-shift worker 32 29 16 8 11 0 3 33 67 4205
2022 Shift worker 27 20 24 9 17 1 2 95
2022 Non-shift worker 28 29 17 10 14 0 2 3075
2020 Shift worker 22 33 16 19 8 1 1 100
2020 Non-shift worker 30 30 20 10 10 0 1 3150
2019 Shift worker 14 21 19 20 26 0 1 85
2019 Non-shift worker 19 25 22 14 19 0 1 2795

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 21 22 9 20 0 2 25 75 185
2024 Non-shift worker 18 27 24 14 16 1 1 18 82 4210
2022 Shift worker 23 25 29 10 12 0 1 95
2022 Non-shift worker 15 26 25 15 17 0 1 3090
2020 Shift worker 24 17 23 18 16 1 1 100
2020 Non-shift worker 17 26 25 16 16 0 0 3160
2019 Shift worker 21 29 20 13 17 0 0 85
2019 Non-shift worker 18 26 26 16 13 0 0 2795

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 30 16 7 8 1 6 35 65 185
2024 Non-shift worker 25 28 21 12 11 1 1 26 74 4200
2022 Shift worker 39 21 16 12 5 0 5 95
2022 Non-shift worker 23 29 22 12 11 0 2 3080
2020 Shift worker 35 22 24 5 7 2 6 100
2020 Non-shift worker 24 30 22 13 10 0 1 3150
2019 Shift worker 29 39 11 9 7 0 6 85
2019 Non-shift worker 25 33 22 11 8 1 1 2780

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 14 20 14 25 0 3 25 75 185
2024 Non-shift worker 20 22 20 15 21 1 2 21 79 4215
2022 Shift worker 17 26 22 14 19 2 0 95
2022 Non-shift worker 17 21 21 18 21 1 2 3085
2020 Shift worker 27 16 22 8 23 2 0 100
2020 Non-shift worker 21 23 22 17 16 1 1 3150
2019 Shift worker 16 17 29 13 25 0 1 85
2019 Non-shift worker 19 24 22 15 18 0 1 2780

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 18 6 8 15 0 5 50 50 185
2024 Non-shift worker 49 22 10 4 6 1 8 53 47 4210
2022 Shift worker 51 17 13 2 11 1 6 95
2022 Non-shift worker 43 25 12 6 8 0 6 3090
2020 Shift worker 38 18 17 15 9 1 3 100
2020 Non-shift worker 40 25 14 10 8 0 2 3140
2019 Shift worker 45 22 12 8 10 0 2 85
2019 Non-shift worker 46 26 13 6 6 0 3 2790

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 17 16 10 22 0 4 33 67 185
2024 Non-shift worker 27 24 20 12 17 0 1 27 73 4215
2022 Shift worker 31 27 20 10 10 1 1 95
2022 Non-shift worker 30 28 20 10 11 0 1 3090
2020 Shift worker 27 26 17 13 14 1 1 100
2020 Non-shift worker 26 26 21 13 13 0 0 3145
2019 Shift worker 25 32 12 17 13 0 1 85
2019 Non-shift worker 29 30 20 11 9 0 1 2800

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 30 15 10 11 1 3 31 69 185
2024 Non-shift worker 27 29 20 10 11 1 2 27 73 4215
2022 Shift worker 46 19 15 7 11 1 1 95
2022 Non-shift worker 30 32 20 9 7 1 2 3090
2020 Shift worker 32 32 19 6 6 3 1 100
2020 Non-shift worker 31 35 19 8 4 1 1 3155
2019 Shift worker 28 39 15 13 5 0 0 85
2019 Non-shift worker 27 34 22 9 7 1 1 2780

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 23 16 11 11 1 3 37 63 185
2024 Non-shift worker 21 29 21 13 14 1 1 21 79 4215
2022 Shift worker 30 29 22 9 8 1 1 95
2022 Non-shift worker 22 33 21 12 11 1 2 3095
2020 Shift worker 32 17 24 16 6 2 4 100
2020 Non-shift worker 24 31 24 13 7 0 1 3150
2019 Shift worker 27 37 20 11 4 2 0 85
2019 Non-shift worker 20 32 25 13 9 1 1 2790

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 32 18 7 9 1 4 31 69 185
2024 Non-shift worker 28 28 18 12 13 1 1 28 72 4220
2022 Shift worker 40 21 19 10 9 0 1 95
2022 Non-shift worker 29 29 20 10 10 0 1 3095
2020 Shift worker 39 23 17 13 7 0 2 100
2020 Non-shift worker 30 31 19 12 7 0 1 3150
2019 Shift worker 25 39 21 11 3 2 0 85
2019 Non-shift worker 25 30 21 13 9 0 1 2780

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 22 19 8 12 1 3 37 63 185
2024 Non-shift worker 41 27 13 8 9 1 1 42 58 4205
2022 Shift worker 59 13 7 13 8 0 0 95
2022 Non-shift worker 44 27 13 7 7 0 2 3095
2020 Shift worker 51 23 11 8 4 2 2 100
2020 Non-shift worker 45 25 13 8 6 1 1 3140
2019 Shift worker 34 27 24 8 7 0 1 85
2019 Non-shift worker 40 27 15 9 8 1 1 2785

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 27 14 4 9 0 4 44 56 185
2024 Non-shift worker 49 25 12 6 6 1 2 50 50 4215
2022 Shift worker 52 21 12 6 6 0 2 95
2022 Non-shift worker 50 26 12 5 6 0 1 3095
2020 Shift worker 41 23 19 5 10 1 2 100
2020 Non-shift worker 27 32 22 11 7 0 0 3150

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 26 17 8 8 0 4 39 61 185
2024 Non-shift worker 31 30 20 10 8 1 1 32 68 4205
2022 Shift worker 29 37 9 9 13 1 2 95
2022 Non-shift worker 30 32 19 10 7 0 1 3090
2020 Shift worker 31 17 24 18 8 1 1 100
2020 Non-shift worker 25 32 23 12 7 0 1 3145
2019 Shift worker 31 36 15 13 3 2 0 85
2019 Non-shift worker 29 34 20 10 6 0 0 2775

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 28 15 11 12 0 3 31 69 185
2024 Non-shift worker 30 17 15 11 23 1 3 31 69 4215
2022 Shift worker 53 18 10 5 10 0 5 95
2022 Non-shift worker 51 20 11 6 8 0 3 3090
2020 Shift worker 40 27 21 8 3 0 2 100
2020 Non-shift worker 47 30 14 4 3 0 1 3145
2019 Shift worker 31 30 22 9 6 2 1 85
2019 Non-shift worker 48 25 13 7 6 0 1 2770

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 30 18 7 2 0 5 40 60 180
2024 Non-shift worker 38 30 15 8 8 0 1 38 62 4215
2022 Shift worker 34 45 9 3 6 1 2 95
2022 Non-shift worker 44 32 13 5 4 0 1 3095
2020 Shift worker 27 23 28 9 12 0 0 100
2020 Non-shift worker 28 36 21 9 6 0 0 3140

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 18 7 3 3 2 9 65 35 185
2024 Non-shift worker 63 13 5 3 5 1 9 71 29 4210

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 16 12 6 7 2 6 56 44 180
2024 Non-shift worker 52 15 9 6 10 1 8 57 43 4215

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 9 11 4 4 1 7 70 30 185
2024 Non-shift worker 66 12 6 3 5 1 5 71 29 4215
2022 Shift worker 69 8 10 3 3 2 5 95
2022 Non-shift worker 70 11 5 3 4 1 5 3090
2020 Shift worker 65 16 13 2 1 1 2 100
2020 Non-shift worker 73 12 5 4 3 1 2 3150
2019 Shift worker 43 24 17 10 5 0 1 85
2019 Non-shift worker 61 17 9 5 6 1 2 2780

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 16 7 2 7 0 6 65 35 185
2024 Non-shift worker 59 23 8 3 3 1 3 61 39 4215
2022 Shift worker 68 18 4 2 3 2 3 95
2022 Non-shift worker 62 23 7 2 2 0 3 3095
2020 Shift worker 50 31 12 2 1 1 3 100
2020 Non-shift worker 62 24 8 2 2 0 2 3140
2019 Shift worker 45 30 11 9 2 0 2 85
2019 Non-shift worker 50 30 11 5 4 0 1 2775

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 12 11 5 5 0 5 65 35 185
2024 Non-shift worker 59 17 8 5 7 1 2 61 39 4205
2022 Shift worker 68 12 9 3 5 2 2 95
2022 Non-shift worker 62 18 7 4 6 0 3 3090
2020 Shift worker 60 20 10 3 4 1 2 100
2020 Non-shift worker 62 18 9 5 4 0 1 3135
2019 Shift worker 46 24 8 9 11 0 2 85
2019 Non-shift worker 55 21 11 6 7 0 1 2770

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 11 5 1 1 0 20 78 22 185
2024 Non-shift worker 58 11 5 2 2 1 23 76 24 4210
2022 Shift worker 68 9 1 2 0 0 20 95
2022 Non-shift worker 60 12 5 2 1 0 21 3085
2020 Shift worker 50 18 8 0 1 0 24 100
2020 Non-shift worker 59 13 4 2 1 0 20 3150
2019 Shift worker 55 12 6 0 5 0 22 80
2019 Non-shift worker 53 14 5 2 2 0 23 2760

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 18 5 3 4 1 9 67 33 185
2024 Non-shift worker 62 19 8 2 2 1 6 66 34 4200
2022 Shift worker 68 14 2 2 6 1 6 95
2022 Non-shift worker 64 18 8 2 2 1 5 3080
2020 Shift worker 44 23 13 12 0 1 7 100
2020 Non-shift worker 61 22 8 3 2 0 3 3160
2019 Shift worker 59 14 11 8 6 0 2 85
2019 Non-shift worker 56 24 10 4 2 0 3 2775

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 20 14 5 5 2 6 54 46 185
2024 Non-shift worker 52 20 10 4 9 1 3 54 46 4225
2022 Shift worker 71 15 2 5 1 2 4 95
2022 Non-shift worker 67 14 6 3 5 1 4 3095
2020 Shift worker 62 19 7 2 6 1 2 100
2020 Non-shift worker 67 17 7 3 3 1 2 3165
2019 Shift worker 48 28 16 3 5 0 0 85
2019 Non-shift worker 64 18 8 3 3 1 2 2775

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 33 11 4 5 0 5 44 56 185
2024 Non-shift worker 48 27 13 4 4 1 4 50 50 4220
2022 Shift worker 43 32 15 7 1 1 2 95
2022 Non-shift worker 52 27 11 4 2 0 4 3095
2020 Shift worker 44 24 18 7 2 1 4 100
2020 Non-shift worker 46 30 15 5 2 0 1 3160
2019 Shift worker 45 37 10 5 2 0 1 85
2019 Non-shift worker 54 28 11 4 2 0 2 2770

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 25 32 17 12 0 1 39 29 185
2024 Non-shift worker 8 27 39 16 10 0 0 35 26 4225
2022 Shift worker 12 39 34 5 10 0 0 51 15 95
2022 Non-shift worker 10 29 39 14 7 0 0 39 22 3105
2020 Shift worker 11 29 39 18 2 0 0 40 21 100
2020 Non-shift worker 13 32 35 14 5 0 0 45 20 3155
2019 Shift worker 15 27 30 19 10 0 0 42 28 85
2019 Non-shift worker 15 32 34 13 6 0 0 47 19 2800

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 20 28 17 13 0 2 30 41 185
2024 Non-shift worker 16 24 37 16 7 0 0 23 40 4215
2022 Shift worker 12 19 35 19 16 0 0 34 31 95
2022 Non-shift worker 11 19 43 19 8 0 0 26 30 3090
2020 Shift worker 10 25 35 24 7 0 0 31 34 100
2020 Non-shift worker 14 22 38 19 7 0 0 26 36 3150
2019 Shift worker 18 29 26 15 13 0 0 27 47 85
2019 Non-shift worker 14 19 38 20 9 0 0 28 33 2775
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 40 38 185
2024 Non-shift worker 24 59 4220
2022 Shift worker 28 53 95
2022 Non-shift worker 28 55 3105
2020 Shift worker 38 37 100
2020 Non-shift worker 33 47 3170

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 37 63 65
2024 Non-shift worker 48 52 1000
2022 Shift worker 54 46 25
2022 Non-shift worker 40 60 860
2020 Shift worker 44 56 35
2020 Non-shift worker 38 62 1050

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 16 9 8 10 9 17 42 58 185
2024 Non-shift worker 40 16 11 5 7 4 17 51 49 4220
2022 Shift worker 39 13 9 3 6 7 23 95
2022 Non-shift worker 39 17 12 6 7 3 16 3100
2020 Shift worker 44 14 14 6 7 3 11 100
2020 Non-shift worker 41 19 13 9 8 2 9 3155
2019 Shift worker 30 29 9 7 11 2 12 85
2019 Non-shift worker 34 19 16 12 12 1 6 2780

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 29 16 14 31 4 0 36 47 65
2024 Non-shift worker 10 20 14 19 32 1 4 32 54 1000
2022 Shift worker 7 18 9 22 36 0 8 26 63 25
2022 Non-shift worker 8 19 14 19 34 1 4 29 56 860
2020 Shift worker 7 28 16 15 28 0 6 38 46 35
2020 Non-shift worker 13 20 16 20 26 0 4 35 48 1050

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 7 25 24 11 33 0 0 32 44 65
2024 Non-shift worker 6 20 11 19 39 1 4 28 60 995
2022 Shift worker 9 30 26 7 23 0 5 41 31 25
2022 Non-shift worker 4 18 12 18 44 2 2 23 64 860
2020 Shift worker 12 19 19 4 46 0 0 31 50 35
2020 Non-shift worker 7 17 14 21 38 1 2 25 61 1055
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