2024 Public Service Employee Survey Results by Theme for Indigenous Services Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

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Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 41 12 5 8 0 0 75 13 220
2024 Health care practitioners 29 44 11 10 6 0 0 72 17 300
2024 Intelligence analysts 30 50 9 8 3 0 0 80 12 25
2024 Federal regulators 39 45 6 10 0 0 0 84 10 20
2024 Compliance, inspection and enforcement 27 45 11 7 8 0 2 74 15 45
2024 Communications or public affairs 29 40 10 16 5 0 0 70 21 135
2024 Access to information and privacy 57 29 14 0 0 0 0 86 0 10
2024 Security 25 37 17 11 10 0 0 61 22 35
2024 Science and technology 49 28 9 6 6 2 0 79 12 55
2024 Legal services 46 19 20 0 15 0 0 65 15 15
2024 Administration and operations 34 39 12 8 7 0 0 73 16 960
2024 Human resources 22 44 14 7 12 0 1 67 20 225
2024 Financial management 28 42 14 10 5 0 0 70 16 395
2024 Procurement 28 54 12 5 2 0 0 82 7 40
2024 Real property 13 33 18 24 13 0 0 45 37 20
2024 Information management 40 32 12 4 12 0 0 72 16 115
2024 Information technology 39 39 11 8 3 0 0 78 11 180
2024 Evaluation 26 57 7 6 4 0 0 83 10 25
2024 Data sciences 22 51 11 7 7 0 0 74 15 80
2024 Policy 33 40 10 9 8 0 0 73 17 595
2024 Project management 35 42 11 7 6 0 0 77 13 380
2024 Other services to the public 33 43 9 8 6 0 0 77 14 215
2024 None of the above 42 28 13 6 10 0 0 70 17 290
2022 Client contact centre 46 30 12 7 4 0 0 77 11 140
2022 Health care practitioners 37 38 10 8 7 0 0 75 15 220
2022 Federal regulators 40 30 5 14 11 0 0 70 25 15
2022 Compliance, inspection and enforcement 37 47 4 8 5 0 0 83 13 45
2022 Communications or public affairs 37 45 11 5 2 0 0 82 7 130
2022 Access to information and privacy 44 56 0 0 0 0 0 100 0 10
2022 Security 25 37 32 5 0 0 0 63 5 20
2022 Science and technology 41 42 7 7 3 0 0 83 10 35
2022 Administration and operations 39 40 10 7 4 0 0 79 11 660
2022 Human resources 38 42 8 5 7 0 0 80 12 45
2022 Financial management 41 40 11 5 4 0 0 81 8 285
2022 Procurement 54 32 4 11 0 0 0 85 11 35
2022 Real property 36 43 11 10 0 0 0 79 10 20
2022 Material management 58 23 0 0 19 0 0 81 19 10
2022 Information management 47 38 8 4 3 0 0 86 6 100
2022 Information technology 35 42 14 7 2 0 0 77 9 125
2022 Evaluation 38 39 20 0 3 0 0 77 3 25
2022 Data sciences 44 46 6 0 4 0 0 89 4 70
2022 Policy 37 43 8 7 4 0 0 81 11 465
2022 Project management 42 41 10 5 3 0 0 82 8 320
2022 Other services to the public 49 38 8 4 2 0 0 87 5 160
2022 None of the above 32 45 10 8 6 0 0 77 14 190
2020 Client contact centre 39 37 10 9 6 0 0 75 15 170
2020 Health care practitioners 39 43 11 6 1 0 0 82 8 230
2020 Federal regulators 35 36 7 0 22 0 0 71 22 10
2020 Compliance, inspection and enforcement 41 38 6 6 9 0 0 79 15 45
2020 Communications or public affairs 43 29 15 8 5 0 0 72 13 105
2020 Security 36 40 5 0 19 0 0 76 19 20
2020 Science and technology 23 55 13 7 2 0 0 78 9 40
2020 Legal services 18 64 0 9 9 0 0 82 18 10
2020 Administration and operations 41 39 11 6 3 0 0 80 9 775
2020 Human resources 36 38 19 0 8 0 0 73 8 35
2020 Financial management 43 37 10 8 2 0 0 80 10 275
2020 Procurement 33 32 5 13 16 0 0 65 30 30
2020 Real property 34 42 3 18 3 0 0 76 21 30
2020 Material management 50 42 0 0 8 0 0 92 8 10
2020 Information management 37 37 14 3 8 1 0 75 11 110
2020 Information technology 40 39 13 6 1 0 1 80 7 120
2020 Evaluation 28 44 28 0 0 0 0 72 0 15
2020 Data sciences 47 40 8 3 2 0 0 87 5 55
2020 Policy 44 40 8 6 3 0 0 84 8 400
2020 Project management 41 40 10 6 3 0 0 82 8 290
2020 Other services to the public 44 34 14 7 1 0 0 78 8 195
2020 None of the above 48 33 8 6 5 0 0 81 11 230
2019 Client contact centre 39 35 9 12 5 0 0 75 17 135
2019 Health care practitioners 37 47 7 5 4 0 0 85 9 240
2019 Compliance, inspection and enforcement 28 38 13 18 3 0 0 66 21 45
2019 Communications or public affairs 35 47 8 5 4 0 0 82 9 70
2019 Security 36 42 0 22 0 0 0 78 22 20
2019 Science and technology 27 46 17 7 3 0 0 73 10 35
2019 Administration and operations 37 37 11 8 6 0 0 75 14 730
2019 Human resources 39 47 10 5 0 0 0 86 5 40
2019 Financial management 32 43 11 7 6 0 0 75 14 220
2019 Procurement 18 56 4 8 14 0 0 75 21 20
2019 Real property 18 35 23 10 14 0 0 53 24 25
2019 Information management 43 40 10 5 2 0 0 83 7 95
2019 Information technology 33 44 10 8 3 0 0 78 12 80
2019 Evaluation 43 42 8 0 7 0 0 85 7 10
2019 Data sciences 44 35 14 4 2 0 0 79 7 45
2019 Policy 39 43 7 5 5 0 0 82 11 315
2019 Project management 38 42 9 7 3 0 0 80 11 290
2019 Other services to the public 43 36 9 7 5 1 0 79 12 180
2019 None of the above 34 44 11 7 4 0 0 78 11 210

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 40 15 8 9 1 0 68 17 220
2024 Health care practitioners 20 27 13 15 24 1 0 48 39 300
2024 Intelligence analysts 34 50 9 0 7 0 0 83 7 25
2024 Federal regulators 29 27 23 5 15 0 0 56 21 20
2024 Compliance, inspection and enforcement 24 40 14 12 10 0 0 64 22 45
2024 Communications or public affairs 28 40 7 12 12 0 0 69 24 135
2024 Access to information and privacy 38 34 28 0 0 0 0 72 0 10
2024 Security 27 36 24 10 2 0 0 63 13 35
2024 Science and technology 46 25 7 10 10 2 0 72 21 55
2024 Legal services 59 19 7 0 15 0 0 78 15 15
2024 Administration and operations 35 34 10 11 9 0 0 69 20 960
2024 Human resources 21 39 14 18 8 0 0 60 26 220
2024 Financial management 31 38 12 11 8 0 0 70 19 395
2024 Procurement 38 31 21 4 7 0 0 69 10 40
2024 Real property 13 50 13 6 18 0 0 63 25 20
2024 Information management 43 30 13 6 8 0 0 73 14 115
2024 Information technology 48 28 11 9 5 0 0 76 13 180
2024 Evaluation 44 32 6 7 11 0 0 76 18 25
2024 Data sciences 38 36 11 7 8 0 0 74 15 80
2024 Policy 31 36 13 10 10 0 0 67 20 595
2024 Project management 29 36 10 15 10 0 0 65 25 380
2024 Other services to the public 22 37 15 15 12 0 0 59 26 215
2024 None of the above 34 31 11 12 12 0 0 65 24 290
2022 Client contact centre 41 31 13 10 5 0 0 72 15 140
2022 Health care practitioners 26 35 12 14 13 0 0 61 27 220
2022 Federal regulators 28 19 18 14 21 0 0 47 35 15
2022 Compliance, inspection and enforcement 29 40 21 4 6 0 0 69 10 45
2022 Communications or public affairs 39 41 11 6 3 0 0 80 9 130
2022 Access to information and privacy 42 16 36 0 6 0 0 58 6 10
2022 Security 16 47 22 15 0 0 0 63 15 20
2022 Science and technology 41 30 9 12 9 0 0 71 21 35
2022 Administration and operations 38 34 14 8 6 0 0 72 14 665
2022 Human resources 43 28 13 12 4 0 0 71 16 45
2022 Financial management 37 41 10 6 5 0 0 78 11 285
2022 Procurement 41 33 18 6 2 0 0 74 7 35
2022 Real property 30 62 0 5 3 0 0 92 8 20
2022 Material management 34 40 12 7 7 0 0 74 14 10
2022 Information management 32 43 13 6 5 1 0 76 11 100
2022 Information technology 43 37 8 6 4 2 0 81 11 125
2022 Evaluation 35 52 6 3 3 0 0 87 7 25
2022 Data sciences 48 40 5 3 4 0 0 88 7 70
2022 Policy 38 39 11 5 7 0 0 77 12 460
2022 Project management 36 39 8 9 7 0 0 76 16 320
2022 Other services to the public 44 31 13 8 3 0 0 76 11 160
2022 None of the above 30 38 14 9 10 0 0 68 18 190
2020 Client contact centre 34 38 13 8 7 0 0 72 15 170
2020 Health care practitioners 25 33 15 18 8 0 0 59 26 235
2020 Federal regulators 35 43 0 0 22 0 0 78 22 10
2020 Compliance, inspection and enforcement 44 30 4 11 11 0 0 74 21 45
2020 Communications or public affairs 40 33 8 13 6 0 0 73 19 105
2020 Security 48 10 16 15 10 0 0 59 25 20
2020 Science and technology 29 37 17 6 11 0 0 66 17 45
2020 Legal services 50 32 9 0 9 0 0 82 9 10
2020 Administration and operations 36 34 16 8 5 0 0 70 14 775
2020 Human resources 32 35 17 6 11 0 0 66 17 35
2020 Financial management 44 30 10 11 5 0 0 74 16 275
2020 Procurement 26 41 10 4 20 0 0 67 23 30
2020 Real property 22 45 15 10 8 0 0 67 18 35
2020 Material management 59 7 14 0 21 0 0 66 21 10
2020 Information management 39 33 18 5 4 0 0 72 10 110
2020 Information technology 44 34 15 5 2 0 0 77 8 120
2020 Evaluation 51 21 7 7 14 0 0 72 21 15
2020 Data sciences 56 37 0 3 4 0 0 93 7 55
2020 Policy 46 31 10 8 5 0 0 78 13 400
2020 Project management 33 35 14 10 8 0 0 69 18 290
2020 Other services to the public 38 34 8 14 6 0 0 72 20 195
2020 None of the above 37 32 13 9 8 0 0 69 17 225
2019 Client contact centre 32 31 12 15 9 0 0 63 25 130
2019 Health care practitioners 27 40 16 9 8 0 0 67 17 240
2019 Compliance, inspection and enforcement 28 39 12 10 12 0 0 66 21 45
2019 Communications or public affairs 34 44 14 3 5 0 0 78 8 75
2019 Security 22 40 16 11 11 0 0 62 22 20
2019 Science and technology 20 44 16 12 7 0 0 64 19 35
2019 Administration and operations 37 31 12 11 9 0 0 68 21 730
2019 Human resources 40 35 9 7 9 0 0 74 16 40
2019 Financial management 27 38 17 6 10 1 0 66 17 225
2019 Procurement 18 24 24 20 13 0 0 43 33 20
2019 Real property 23 30 13 15 19 0 0 53 34 25
2019 Information management 45 30 12 8 4 0 1 76 12 95
2019 Information technology 32 41 10 13 4 0 0 73 17 80
2019 Evaluation 36 42 7 8 7 0 0 78 15 10
2019 Data sciences 41 38 13 6 2 0 0 79 8 45
2019 Policy 38 34 9 11 8 0 0 73 18 315
2019 Project management 26 39 12 16 7 0 0 65 23 290
2019 Other services to the public 31 31 12 17 9 0 0 62 26 180
2019 None of the above 25 42 17 12 3 0 0 68 15 210

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 32 10 3 3 0 0 84 6 220
2024 Health care practitioners 52 33 10 4 1 0 0 85 5 300
2024 Intelligence analysts 49 46 0 0 0 4 0 100 0 25
2024 Federal regulators 67 26 6 0 0 0 0 94 0 20
2024 Compliance, inspection and enforcement 51 29 13 3 3 0 0 80 7 45
2024 Communications or public affairs 41 38 15 4 2 0 0 80 5 135
2024 Access to information and privacy 70 14 16 0 0 0 0 84 0 10
2024 Security 36 45 10 3 7 0 0 81 9 35
2024 Science and technology 48 38 10 0 1 2 0 88 1 55
2024 Legal services 48 31 14 0 7 0 0 79 7 15
2024 Administration and operations 48 36 8 4 4 0 0 84 8 960
2024 Human resources 39 36 13 6 5 1 0 75 11 220
2024 Financial management 45 37 12 4 3 0 1 81 6 395
2024 Procurement 52 38 10 0 0 0 0 90 0 40
2024 Real property 31 54 9 0 6 0 0 85 6 20
2024 Information management 57 24 9 3 7 1 0 81 10 115
2024 Information technology 53 33 10 2 1 0 0 86 4 180
2024 Evaluation 31 57 12 0 0 0 0 88 0 25
2024 Data sciences 39 39 14 7 2 0 0 78 9 80
2024 Policy 43 33 14 6 4 0 0 76 10 595
2024 Project management 54 32 7 5 3 0 0 85 8 380
2024 Other services to the public 48 32 14 3 2 0 0 80 5 215
2024 None of the above 56 25 9 5 4 0 0 81 10 290
2022 Client contact centre 61 29 9 2 1 0 0 89 2 140
2022 Health care practitioners 53 31 12 2 2 0 0 84 3 220
2022 Federal regulators 60 29 11 0 0 0 0 89 0 15
2022 Compliance, inspection and enforcement 59 25 11 6 0 0 0 83 6 45
2022 Communications or public affairs 47 36 13 4 1 0 0 83 4 130
2022 Access to information and privacy 60 40 0 0 0 0 0 100 0 10
2022 Security 33 47 19 0 0 0 0 81 0 20
2022 Science and technology 55 30 9 7 0 0 0 85 7 35
2022 Administration and operations 50 36 10 4 1 0 0 85 5 665
2022 Human resources 58 36 4 3 0 0 0 94 3 45
2022 Financial management 56 32 8 1 2 1 0 88 3 285
2022 Procurement 69 20 6 5 0 0 0 89 5 35
2022 Real property 43 52 5 0 0 0 0 95 0 20
2022 Material management 65 23 0 12 0 0 0 88 12 10
2022 Information management 46 46 7 0 1 0 0 93 1 100
2022 Information technology 48 44 7 1 1 0 0 91 2 125
2022 Evaluation 38 37 17 0 8 0 0 75 8 25
2022 Data sciences 56 34 7 1 1 0 0 91 2 70
2022 Policy 49 34 10 4 2 0 0 84 6 460
2022 Project management 53 34 8 3 2 0 0 87 5 320
2022 Other services to the public 65 29 5 1 1 0 0 94 2 160
2022 None of the above 53 32 11 2 2 0 0 85 4 190
2020 Client contact centre 58 29 8 2 2 0 0 88 4 170
2020 Health care practitioners 59 30 8 1 1 0 0 90 3 235
2020 Federal regulators 85 15 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 63 25 6 2 4 0 0 88 7 45
2020 Communications or public affairs 54 31 8 6 1 0 0 85 7 105
2020 Security 65 20 5 5 5 0 0 85 10 20
2020 Science and technology 44 42 12 0 2 0 0 86 2 45
2020 Legal services 41 27 23 9 0 0 0 68 9 10
2020 Administration and operations 56 30 9 3 1 0 0 86 4 770
2020 Human resources 53 32 9 3 3 0 0 85 6 35
2020 Financial management 58 34 6 1 0 0 0 92 2 275
2020 Procurement 45 32 10 0 13 0 0 77 13 30
2020 Real property 39 47 4 7 3 0 0 87 9 35
2020 Material management 92 0 8 0 0 0 0 92 0 10
2020 Information management 55 28 10 4 3 0 0 83 7 110
2020 Information technology 62 32 5 1 1 0 0 93 2 115
2020 Evaluation 51 35 14 0 0 0 0 86 0 15
2020 Data sciences 66 30 3 0 0 0 0 97 0 55
2020 Policy 54 33 8 3 1 0 0 88 4 400
2020 Project management 60 27 8 2 2 0 0 87 4 290
2020 Other services to the public 62 29 5 3 1 0 0 91 4 195
2020 None of the above 59 28 7 2 4 0 0 88 5 225
2019 Client contact centre 52 37 4 4 2 0 0 90 6 130
2019 Health care practitioners 62 33 3 1 0 0 0 95 1 240
2019 Compliance, inspection and enforcement 49 30 14 5 3 0 0 79 7 40
2019 Communications or public affairs 40 44 9 3 4 0 0 85 7 75
2019 Security 33 51 5 11 0 0 0 84 11 20
2019 Science and technology 47 39 9 3 2 0 0 86 5 35
2019 Administration and operations 54 32 9 4 2 0 0 85 5 725
2019 Human resources 62 36 0 2 0 0 0 98 2 40
2019 Financial management 47 38 9 4 2 0 0 85 6 220
2019 Procurement 44 38 8 7 3 0 0 82 10 20
2019 Real property 37 39 5 9 10 0 0 76 19 25
2019 Information management 56 32 9 1 1 0 1 88 2 90
2019 Information technology 52 35 12 1 0 0 0 87 1 80
2019 Evaluation 36 42 22 0 0 0 0 78 0 10
2019 Data sciences 51 35 12 2 0 0 0 86 2 45
2019 Policy 52 33 9 3 2 0 0 86 6 310
2019 Project management 53 33 8 4 1 0 0 86 5 285
2019 Other services to the public 59 26 10 4 1 0 0 85 5 180
2019 None of the above 55 28 10 4 2 0 0 83 7 210

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 42 12 5 4 0 0 79 9 220
2024 Health care practitioners 32 41 15 7 5 0 0 73 12 300
2024 Intelligence analysts 40 48 0 4 8 0 0 88 12 25
2024 Federal regulators 45 28 17 10 0 0 0 73 10 20
2024 Compliance, inspection and enforcement 32 42 14 4 7 2 0 75 11 45
2024 Communications or public affairs 29 45 11 11 4 0 0 74 15 135
2024 Access to information and privacy 65 30 6 0 0 0 0 94 0 10
2024 Security 30 49 9 2 9 0 0 79 12 35
2024 Science and technology 45 33 11 7 1 2 0 80 8 55
2024 Legal services 44 34 14 0 7 0 0 79 7 15
2024 Administration and operations 39 36 12 7 5 0 0 76 12 960
2024 Human resources 29 37 19 8 6 2 0 67 14 225
2024 Financial management 37 39 12 7 4 0 0 77 11 395
2024 Procurement 40 42 9 8 2 0 0 82 10 40
2024 Real property 21 45 13 15 6 0 0 66 21 20
2024 Information management 43 32 9 12 3 0 0 76 15 115
2024 Information technology 53 33 9 4 1 0 0 86 5 180
2024 Evaluation 27 56 7 10 0 0 0 83 10 25
2024 Data sciences 42 32 12 9 6 0 0 73 15 80
2024 Policy 31 40 14 9 5 0 0 71 15 595
2024 Project management 38 38 10 7 6 0 0 77 13 380
2024 Other services to the public 42 34 9 8 4 2 0 78 13 215
2024 None of the above 41 32 12 8 5 1 0 74 14 290
2022 Client contact centre 45 29 16 7 2 0 0 75 9 140
2022 Health care practitioners 47 30 12 7 4 0 0 78 10 220
2022 Federal regulators 37 38 9 16 0 0 0 75 16 15
2022 Compliance, inspection and enforcement 40 28 18 11 3 0 0 68 15 45
2022 Communications or public affairs 37 52 5 4 2 0 0 89 6 130
2022 Access to information and privacy 62 32 0 6 0 0 0 94 6 10
2022 Security 25 54 21 0 0 0 0 79 0 20
2022 Science and technology 54 27 10 6 3 0 0 81 9 35
2022 Administration and operations 43 38 11 5 3 0 0 82 8 665
2022 Human resources 48 38 14 0 0 0 0 86 0 45
2022 Financial management 44 40 7 5 3 0 0 84 8 285
2022 Procurement 54 33 0 13 0 0 0 87 13 35
2022 Real property 50 31 19 0 0 0 0 81 0 20
2022 Material management 51 13 36 0 0 0 0 64 0 10
2022 Information management 41 39 13 4 2 0 0 80 6 100
2022 Information technology 46 41 8 5 1 0 0 86 6 125
2022 Evaluation 26 48 16 7 3 0 0 74 10 25
2022 Data sciences 52 36 7 2 3 0 0 88 6 70
2022 Policy 40 43 9 5 3 0 0 83 8 465
2022 Project management 40 40 9 7 4 0 0 80 11 320
2022 Other services to the public 57 32 5 3 3 0 0 89 6 160
2022 None of the above 38 42 10 7 3 0 0 81 10 190
2020 Client contact centre 50 31 9 7 3 1 0 81 10 170
2020 Health care practitioners 43 39 13 3 1 0 0 83 4 235
2020 Federal regulators 43 50 8 0 0 0 0 92 0 10
2020 Compliance, inspection and enforcement 55 28 9 3 4 0 0 83 8 45
2020 Communications or public affairs 36 38 12 10 4 0 0 74 13 105
2020 Security 45 25 20 0 10 0 0 70 10 20
2020 Science and technology 36 43 16 5 0 0 0 79 5 45
2020 Legal services 41 41 9 9 0 0 0 82 9 10
2020 Administration and operations 45 37 9 6 2 0 0 83 8 775
2020 Human resources 49 27 16 3 5 0 0 76 8 35
2020 Financial management 47 40 6 4 3 0 0 87 7 275
2020 Procurement 39 38 7 0 17 0 0 77 17 30
2020 Real property 41 42 4 13 0 0 0 83 13 35
2020 Material management 66 26 0 0 8 0 0 92 8 10
2020 Information management 49 30 11 8 1 1 0 80 9 110
2020 Information technology 57 31 10 2 1 0 0 88 3 120
2020 Evaluation 44 42 7 7 0 0 0 86 7 15
2020 Data sciences 60 33 3 2 2 0 0 93 3 55
2020 Policy 45 38 9 6 1 0 0 84 7 405
2020 Project management 45 35 10 8 3 0 0 80 11 290
2020 Other services to the public 54 30 10 5 2 0 0 84 7 200
2020 None of the above 48 36 6 5 5 0 0 84 10 225
2019 Client contact centre 42 34 16 5 3 0 0 76 8 135
2019 Health care practitioners 45 44 6 3 1 0 0 89 5 240
2019 Compliance, inspection and enforcement 36 39 13 9 3 0 0 76 12 45
2019 Communications or public affairs 36 48 8 4 4 0 0 84 8 75
2019 Security 36 31 16 16 0 0 0 67 16 20
2019 Science and technology 28 46 18 9 0 0 0 73 9 35
2019 Administration and operations 45 36 9 6 4 0 0 81 10 730
2019 Human resources 51 40 7 2 0 0 0 91 2 40
2019 Financial management 39 40 11 5 5 0 0 79 10 225
2019 Procurement 12 65 3 7 13 0 0 77 20 20
2019 Real property 20 38 23 9 10 0 0 58 19 25
2019 Information management 50 41 4 4 1 0 0 91 5 95
2019 Information technology 40 45 10 3 1 0 0 85 5 80
2019 Evaluation 36 50 7 0 7 0 0 85 7 10
2019 Data sciences 44 43 11 2 0 0 0 87 2 45
2019 Policy 44 35 9 8 4 0 0 79 12 315
2019 Project management 40 40 11 6 3 0 0 80 8 290
2019 Other services to the public 45 35 9 7 4 0 0 80 11 180
2019 None of the above 41 38 12 7 1 0 0 79 8 210

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 31 15 8 8 1 0 69 16 220
2024 Health care practitioners 19 24 21 19 15 1 0 44 35 300
2024 Intelligence analysts 37 30 22 8 3 0 0 67 12 25
2024 Federal regulators 35 16 6 28 15 0 0 51 43 20
2024 Compliance, inspection and enforcement 18 38 13 11 17 3 0 58 28 45
2024 Communications or public affairs 22 30 12 15 20 1 0 53 35 135
2024 Access to information and privacy 47 47 6 0 0 0 0 94 0 10
2024 Security 25 40 26 7 2 0 0 65 9 35
2024 Science and technology 37 19 21 18 6 0 0 56 23 55
2024 Legal services 22 37 13 13 15 0 0 59 28 15
2024 Administration and operations 34 30 14 12 9 1 0 65 21 965
2024 Human resources 18 33 23 10 15 1 0 52 26 225
2024 Financial management 30 33 15 13 9 1 0 63 22 395
2024 Procurement 55 30 7 2 6 0 0 85 8 40
2024 Real property 16 35 28 0 21 0 0 51 21 20
2024 Information management 47 24 13 7 7 0 0 72 15 115
2024 Information technology 44 28 12 9 5 1 0 73 15 180
2024 Evaluation 14 51 10 10 14 0 0 65 25 25
2024 Data sciences 32 25 20 13 10 0 0 57 23 80
2024 Policy 24 32 15 15 14 1 0 56 29 595
2024 Project management 30 32 13 12 13 0 0 62 25 380
2024 Other services to the public 27 32 18 11 11 1 0 60 22 215
2024 None of the above 29 28 16 12 14 1 0 58 26 290
2022 Client contact centre 40 27 15 10 6 1 0 68 17 140
2022 Health care practitioners 32 27 13 16 10 2 0 60 27 220
2022 Federal regulators 34 18 9 16 23 0 0 52 40 15
2022 Compliance, inspection and enforcement 40 30 10 8 13 0 0 69 21 45
2022 Communications or public affairs 29 45 14 8 3 1 0 74 11 130
2022 Access to information and privacy 50 30 19 0 0 0 0 81 0 10
2022 Security 20 44 30 0 0 6 0 68 0 20
2022 Science and technology 31 34 17 8 11 0 0 65 18 35
2022 Administration and operations 35 35 14 10 6 0 0 70 16 665
2022 Human resources 46 29 10 4 10 0 0 75 15 45
2022 Financial management 31 38 16 8 7 0 0 69 15 285
2022 Procurement 46 38 6 1 9 0 0 84 10 35
2022 Real property 27 47 10 12 4 0 0 74 16 20
2022 Material management 41 7 36 0 16 0 0 48 16 10
2022 Information management 38 36 11 9 5 1 0 75 13 100
2022 Information technology 40 39 9 7 5 0 0 79 12 125
2022 Evaluation 31 35 21 9 3 0 0 66 13 25
2022 Data sciences 44 34 7 11 3 1 0 79 15 70
2022 Policy 31 36 18 12 4 0 0 67 15 460
2022 Project management 34 38 11 8 8 0 0 72 17 320
2022 Other services to the public 43 27 11 12 7 0 0 70 19 160
2022 None of the above 27 31 18 11 10 1 0 60 22 190
2020 Client contact centre 39 31 12 10 5 2 0 72 16 175
2020 Health care practitioners 25 33 27 8 6 1 0 59 15 230
2020 Federal regulators 43 21 15 0 22 0 0 63 22 10
2020 Compliance, inspection and enforcement 44 24 7 12 11 2 0 69 23 45
2020 Communications or public affairs 35 29 19 9 8 1 0 65 16 105
2020 Security 50 20 11 10 10 0 0 70 19 20
2020 Science and technology 26 32 22 5 13 2 0 59 19 45
2020 Legal services 41 50 0 0 9 0 0 91 9 10
2020 Administration and operations 41 31 15 10 4 0 0 71 14 775
2020 Human resources 33 31 22 8 5 0 0 65 13 35
2020 Financial management 35 32 17 8 6 1 0 69 14 275
2020 Procurement 37 35 13 6 9 0 0 72 15 30
2020 Real property 21 38 20 8 13 0 0 59 21 35
2020 Material management 53 31 7 0 9 0 0 84 9 10
2020 Information management 43 28 14 10 5 0 0 71 15 110
2020 Information technology 51 27 13 7 2 0 0 78 9 120
2020 Evaluation 23 28 21 14 14 0 0 51 28 15
2020 Data sciences 45 36 7 8 4 0 0 81 12 55
2020 Policy 34 36 16 8 6 0 0 70 14 405
2020 Project management 32 32 19 11 5 1 0 65 17 290
2020 Other services to the public 41 25 16 11 7 1 0 67 17 200
2020 None of the above 37 33 18 7 4 1 0 71 11 225
2019 Client contact centre 35 27 13 14 10 1 0 63 24 130
2019 Health care practitioners 26 34 22 9 8 1 0 60 18 240
2019 Compliance, inspection and enforcement 30 29 18 17 6 0 0 59 24 40
2019 Communications or public affairs 27 28 18 16 8 2 0 57 24 75
2019 Security 27 29 11 11 22 0 0 56 33 20
2019 Science and technology 19 29 27 15 10 0 0 48 25 35
2019 Administration and operations 34 27 19 12 8 0 0 61 19 730
2019 Human resources 27 34 25 2 11 0 0 61 14 40
2019 Financial management 30 31 21 7 11 1 0 61 17 225
2019 Procurement 9 28 22 11 30 0 0 37 41 20
2019 Real property 19 12 28 22 18 0 0 31 40 25
2019 Information management 42 39 11 4 4 0 0 81 7 95
2019 Information technology 34 37 10 13 4 1 0 72 18 80
2019 Evaluation 36 13 22 22 7 0 0 49 30 10
2019 Data sciences 33 32 25 8 2 0 0 64 11 45
2019 Policy 24 35 20 11 9 0 0 59 20 315
2019 Project management 25 32 23 13 8 0 0 56 21 290
2019 Other services to the public 29 31 16 12 10 0 0 61 23 180
2019 None of the above 32 33 14 12 7 1 0 66 19 215

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 31 15 10 7 1 0 69 16 220
2024 Health care practitioners 20 21 23 21 15 0 0 41 36 300
2024 Intelligence analysts 33 31 20 9 7 0 0 64 16 25
2024 Federal regulators 35 11 17 22 15 0 0 46 37 20
2024 Compliance, inspection and enforcement 15 34 14 21 17 0 0 49 38 45
2024 Communications or public affairs 22 33 14 14 17 0 0 55 31 135
2024 Access to information and privacy 48 46 0 6 0 0 0 94 6 10
2024 Security 22 37 27 9 5 0 0 59 14 35
2024 Science and technology 35 21 24 16 4 0 0 56 20 55
2024 Legal services 22 26 31 14 7 0 0 48 21 15
2024 Administration and operations 34 31 15 11 9 0 0 65 20 965
2024 Human resources 17 36 20 14 14 0 0 52 28 220
2024 Financial management 28 35 15 13 9 0 0 63 22 395
2024 Procurement 50 33 5 6 6 0 0 83 12 40
2024 Real property 21 40 5 11 21 0 0 62 33 20
2024 Information management 39 32 12 10 7 0 0 71 17 115
2024 Information technology 43 31 11 10 4 1 0 75 14 180
2024 Evaluation 19 45 14 7 14 0 0 64 22 25
2024 Data sciences 26 32 22 9 10 0 0 58 19 80
2024 Policy 24 31 16 17 11 0 0 56 28 595
2024 Project management 26 36 13 14 11 0 0 62 25 380
2024 Other services to the public 28 33 17 12 10 0 0 61 22 215
2024 None of the above 29 29 14 15 13 1 0 59 28 290
2022 Client contact centre 37 32 16 8 7 0 0 69 15 140
2022 Health care practitioners 31 29 18 12 10 0 0 59 22 220
2022 Federal regulators 27 21 11 19 21 0 0 48 40 15
2022 Compliance, inspection and enforcement 37 27 20 7 10 0 0 64 17 45
2022 Communications or public affairs 26 53 11 7 3 1 0 79 10 130
2022 Access to information and privacy 50 36 7 6 0 0 0 87 6 10
2022 Security 15 57 22 6 0 0 0 72 6 20
2022 Science and technology 29 41 12 11 8 0 0 70 18 35
2022 Administration and operations 34 37 15 10 4 0 0 70 14 660
2022 Human resources 43 31 11 10 5 0 0 74 14 45
2022 Financial management 33 38 15 7 6 1 0 71 13 285
2022 Procurement 45 33 6 12 4 0 0 78 16 35
2022 Real property 27 46 11 16 0 0 0 73 16 20
2022 Material management 48 0 29 7 16 0 0 48 23 10
2022 Information management 37 40 10 7 5 0 0 77 13 100
2022 Information technology 38 38 9 8 7 0 0 76 15 125
2022 Evaluation 27 53 7 9 3 0 0 80 13 25
2022 Data sciences 45 31 10 6 7 0 0 77 14 70
2022 Policy 30 39 16 11 3 0 0 70 14 465
2022 Project management 32 39 9 11 8 0 0 71 20 320
2022 Other services to the public 39 31 13 9 7 0 0 71 16 160
2022 None of the above 29 32 16 15 7 1 0 62 22 190
2020 Client contact centre 38 37 11 9 4 1 0 76 13 170
2020 Health care practitioners 27 33 26 9 5 0 0 61 14 225
2020 Federal regulators 35 28 15 0 22 0 0 63 22 10
2020 Compliance, inspection and enforcement 42 24 13 12 9 0 0 66 21 45
2020 Communications or public affairs 36 28 17 10 9 0 0 64 18 105
2020 Security 50 20 11 10 10 0 0 70 19 20
2020 Science and technology 28 36 15 9 11 0 0 64 21 45
2020 Legal services 41 50 0 0 9 0 0 91 9 10
2020 Administration and operations 38 33 16 9 3 0 0 72 12 770
2020 Human resources 30 40 16 9 5 0 0 70 14 35
2020 Financial management 35 37 15 7 6 0 0 72 13 275
2020 Procurement 41 32 9 9 9 0 0 73 18 30
2020 Real property 21 43 18 8 11 0 0 63 19 30
2020 Material management 38 41 13 8 0 0 0 79 8 10
2020 Information management 43 29 14 9 4 0 0 72 14 110
2020 Information technology 49 33 11 5 2 0 0 82 7 120
2020 Evaluation 23 35 21 7 14 0 0 58 21 15
2020 Data sciences 49 31 12 5 4 0 0 79 9 55
2020 Policy 34 39 14 9 4 0 0 73 13 405
2020 Project management 34 35 15 10 4 1 0 70 15 290
2020 Other services to the public 42 25 16 13 3 0 0 67 17 195
2020 None of the above 41 33 13 10 3 1 0 74 13 225
2019 Client contact centre 37 27 16 14 6 0 0 64 20 130
2019 Health care practitioners 26 37 18 11 8 0 0 63 20 240
2019 Compliance, inspection and enforcement 26 37 21 11 5 0 0 63 16 45
2019 Communications or public affairs 30 32 16 16 6 0 0 62 22 75
2019 Security 32 24 6 22 16 0 0 56 38 20
2019 Science and technology 19 32 24 15 10 0 0 52 25 35
2019 Administration and operations 33 29 17 13 7 0 0 63 19 730
2019 Human resources 29 45 14 2 9 0 0 74 11 40
2019 Financial management 28 35 18 8 10 0 0 64 18 225
2019 Procurement 9 32 22 7 30 0 0 41 37 20
2019 Real property 19 22 24 22 14 0 0 41 36 25
2019 Information management 42 42 7 4 5 0 0 84 8 95
2019 Information technology 29 39 13 11 6 0 1 69 17 80
2019 Evaluation 28 20 22 7 22 0 0 49 30 10
2019 Data sciences 31 44 13 8 4 0 0 75 13 45
2019 Policy 26 39 13 14 8 0 0 65 22 315
2019 Project management 27 34 19 14 6 0 0 61 21 290
2019 Other services to the public 29 36 16 13 7 0 0 65 20 180
2019 None of the above 31 31 21 11 6 0 0 63 17 210

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 27 13 12 12 4 0 62 24 220
2024 Health care practitioners 18 20 25 16 16 5 0 40 34 300
2024 Intelligence analysts 37 24 22 4 3 10 0 67 8 25
2024 Federal regulators 23 0 27 17 27 5 0 25 46 20
2024 Compliance, inspection and enforcement 22 27 11 18 20 2 0 50 39 45
2024 Communications or public affairs 22 19 12 23 19 4 0 43 44 135
2024 Access to information and privacy 55 23 8 6 8 0 0 78 14 10
2024 Security 24 30 29 10 5 2 0 55 15 35
2024 Science and technology 40 19 12 18 7 4 0 62 26 55
2024 Legal services 9 21 20 23 7 13 7 38 38 15
2024 Administration and operations 35 23 13 12 13 4 0 61 25 965
2024 Human resources 20 27 17 13 20 3 0 48 34 225
2024 Financial management 29 21 22 12 12 4 1 52 25 395
2024 Procurement 47 16 18 8 8 3 0 65 17 40
2024 Real property 17 24 14 29 12 4 0 42 43 20
2024 Information management 42 16 22 8 11 2 0 59 19 115
2024 Information technology 42 24 14 9 8 3 0 68 18 180
2024 Evaluation 25 37 9 18 10 0 0 62 29 25
2024 Data sciences 33 28 15 10 9 5 0 65 20 80
2024 Policy 21 25 16 17 13 8 0 50 32 595
2024 Project management 27 27 14 14 14 4 0 56 29 380
2024 Other services to the public 32 26 16 11 13 3 0 59 24 215
2024 None of the above 30 27 13 15 11 4 0 59 27 290
2022 Client contact centre 31 27 17 14 7 4 0 60 23 140
2022 Health care practitioners 30 21 19 11 14 6 0 53 27 220
2022 Federal regulators 15 13 37 14 21 0 0 28 35 15
2022 Compliance, inspection and enforcement 38 15 6 12 24 5 0 56 38 45
2022 Communications or public affairs 25 32 16 16 5 5 1 61 22 130
2022 Access to information and privacy 62 26 0 0 6 6 0 93 7 10
2022 Security 20 31 38 6 0 0 4 54 7 20
2022 Science and technology 11 39 28 12 8 2 0 51 20 35
2022 Administration and operations 34 21 18 12 9 5 0 59 22 660
2022 Human resources 38 26 14 15 4 2 0 65 20 45
2022 Financial management 31 30 13 13 11 2 0 62 25 285
2022 Procurement 44 24 12 10 6 3 2 71 16 35
2022 Real property 35 29 6 25 0 5 0 67 27 20
2022 Material management 41 7 17 19 16 0 0 48 35 10
2022 Information management 24 35 21 7 9 4 0 61 17 100
2022 Information technology 32 39 12 6 8 3 0 73 14 125
2022 Evaluation 32 32 16 13 7 0 0 64 20 25
2022 Data sciences 30 31 13 11 9 5 0 65 21 70
2022 Policy 31 26 18 13 8 5 0 59 22 465
2022 Project management 32 23 15 15 10 4 2 58 27 320
2022 Other services to the public 39 19 17 11 8 6 0 62 21 160
2022 None of the above 28 22 19 10 11 8 2 55 23 190
2020 Client contact centre 27 30 21 13 5 4 0 59 19 175
2020 Health care practitioners 26 27 22 11 8 6 1 56 20 230
2020 Federal regulators 35 0 36 7 22 0 0 35 29 10
2020 Compliance, inspection and enforcement 38 21 13 16 11 2 0 59 28 45
2020 Communications or public affairs 29 20 20 18 11 2 0 50 30 105
2020 Security 51 24 11 0 14 0 0 75 14 20
2020 Science and technology 26 23 15 19 12 5 0 51 33 45
2020 Legal services 41 18 23 9 9 0 0 59 18 10
2020 Administration and operations 37 24 17 13 6 3 0 62 20 775
2020 Human resources 25 26 24 11 11 0 2 53 22 35
2020 Financial management 38 23 17 10 10 2 0 62 21 275
2020 Procurement 46 27 8 10 9 0 0 73 19 30
2020 Real property 20 27 29 13 9 3 0 48 23 35
2020 Material management 58 15 20 0 8 0 0 73 8 10
2020 Information management 41 25 15 8 8 2 1 68 16 110
2020 Information technology 49 19 23 4 2 3 1 70 6 120
2020 Evaluation 30 35 7 14 14 0 0 65 28 15
2020 Data sciences 43 24 17 10 2 4 0 69 13 55
2020 Policy 32 28 18 11 8 3 0 62 19 405
2020 Project management 31 24 20 13 9 3 0 57 23 290
2020 Other services to the public 42 18 16 13 6 3 2 63 21 200
2020 None of the above 39 24 15 13 4 5 0 67 17 225
2019 Client contact centre 29 20 20 14 13 4 0 52 28 130
2019 Health care practitioners 27 26 19 15 10 2 0 55 26 240
2019 Compliance, inspection and enforcement 34 20 26 10 9 0 0 55 19 45
2019 Communications or public affairs 26 15 19 21 14 5 0 44 36 75
2019 Security 41 15 11 11 22 0 0 56 33 20
2019 Science and technology 16 33 19 12 20 0 0 49 32 35
2019 Administration and operations 32 24 19 12 11 3 0 57 24 730
2019 Human resources 27 27 24 9 11 0 2 55 21 40
2019 Financial management 30 25 17 13 12 3 0 57 25 225
2019 Procurement 18 26 6 3 41 6 0 47 46 20
2019 Real property 18 22 27 15 18 0 0 39 33 25
2019 Information management 34 33 16 9 4 3 1 70 13 95
2019 Information technology 28 27 22 10 7 6 0 58 19 80
2019 Evaluation 28 15 35 15 7 0 0 43 22 10
2019 Data sciences 27 25 25 11 6 7 0 55 18 45
2019 Policy 27 30 14 15 11 3 1 59 26 315
2019 Project management 28 25 15 16 12 3 1 55 29 290
2019 Other services to the public 29 26 20 10 13 3 0 56 23 180
2019 None of the above 33 22 22 10 10 3 0 57 21 210
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 25 18 7 8 3 9 63 16 220
2024 Health care practitioners 38 31 15 5 6 2 3 72 12 300
2024 Intelligence analysts 41 34 16 0 0 0 8 82 0 25
2024 Federal regulators 84 12 0 4 0 0 0 96 4 20
2024 Compliance, inspection and enforcement 41 31 17 3 5 3 0 74 8 45
2024 Communications or public affairs 52 21 11 8 5 0 4 76 13 135
2024 Access to information and privacy 43 8 34 7 0 0 8 55 8 10
2024 Security 40 33 22 2 0 0 3 75 2 35
2024 Science and technology 61 29 4 2 0 2 2 94 2 55
2024 Legal services 33 29 0 6 15 9 7 75 25 15
2024 Administration and operations 50 27 11 5 3 1 3 80 8 965
2024 Human resources 43 32 10 5 5 1 4 79 11 225
2024 Financial management 46 26 15 3 6 1 3 75 10 395
2024 Procurement 55 18 25 0 2 0 0 73 2 40
2024 Real property 27 46 9 5 14 0 0 72 19 20
2024 Information management 59 21 7 4 5 1 5 84 9 115
2024 Information technology 61 20 12 2 2 0 2 84 4 180
2024 Evaluation 45 40 15 0 0 0 0 85 0 25
2024 Data sciences 42 37 13 3 1 0 4 82 4 80
2024 Policy 59 24 7 4 4 1 1 84 8 595
2024 Project management 54 27 9 4 3 1 2 83 8 380
2024 Other services to the public 44 29 13 4 5 1 5 77 10 215
2024 None of the above 48 23 10 4 9 1 5 76 13 290
2022 Client contact centre 28 28 22 5 2 2 12 66 9 140
2022 Health care practitioners 40 35 11 6 3 0 5 79 9 220
2022 Federal regulators 39 9 30 16 5 0 0 48 21 15
2022 Compliance, inspection and enforcement 47 35 7 4 2 0 5 87 6 45
2022 Communications or public affairs 50 38 8 1 3 0 0 88 4 130
2022 Access to information and privacy 42 39 0 0 19 0 0 81 19 10
2022 Security 32 19 38 0 0 0 11 58 0 20
2022 Science and technology 52 25 14 0 0 0 10 85 0 35
2022 Administration and operations 54 25 11 3 2 1 4 83 6 665
2022 Human resources 59 20 12 3 0 0 6 84 3 45
2022 Financial management 51 27 11 3 3 1 3 82 6 285
2022 Procurement 44 30 11 6 0 3 5 81 7 35
2022 Real property 59 32 4 0 0 0 5 95 0 20
2022 Material management 56 36 0 0 0 0 7 100 0 10
2022 Information management 51 30 9 2 0 3 5 88 2 100
2022 Information technology 52 25 14 4 1 1 4 80 5 125
2022 Evaluation 26 38 20 9 3 0 3 66 13 25
2022 Data sciences 41 29 9 13 3 0 6 74 16 70
2022 Policy 64 25 5 3 2 0 1 90 5 465
2022 Project management 58 30 5 3 3 0 1 89 6 320
2022 Other services to the public 51 23 12 3 1 3 7 83 4 160
2022 None of the above 50 20 11 7 6 3 3 75 13 190
2020 Client contact centre 45 23 18 4 4 2 4 72 9 170
2020 Health care practitioners 45 28 15 7 3 0 2 75 9 230
2020 Federal regulators 78 22 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 49 30 12 5 5 0 0 79 10 45
2020 Communications or public affairs 61 20 11 2 2 1 3 84 4 105
2020 Security 51 35 10 5 0 0 0 86 5 20
2020 Science and technology 51 24 10 7 6 3 0 77 13 45
2020 Legal services 36 23 18 9 0 0 14 68 10 10
2020 Administration and operations 50 25 14 4 3 1 4 79 7 775
2020 Human resources 42 33 5 3 3 9 5 88 6 35
2020 Financial management 51 28 11 5 2 0 3 81 7 275
2020 Procurement 46 32 9 4 9 0 0 78 13 30
2020 Real property 49 23 19 0 6 3 0 74 7 35
2020 Material management 37 14 29 0 8 0 13 58 9 10
2020 Information management 65 19 7 5 0 0 4 87 5 110
2020 Information technology 59 25 9 3 1 1 2 87 4 120
2020 Evaluation 72 21 0 0 7 0 0 93 7 15
2020 Data sciences 60 28 5 2 4 0 2 89 6 55
2020 Policy 67 20 6 3 3 1 1 88 6 400
2020 Project management 54 24 12 5 3 0 2 79 9 290
2020 Other services to the public 47 23 18 6 1 1 4 74 8 200
2020 None of the above 54 22 11 4 3 1 5 81 7 225
2019 Client contact centre 37 28 17 7 6 0 5 69 13 130
2019 Health care practitioners 50 35 10 3 2 0 0 85 5 240
2019 Compliance, inspection and enforcement 46 31 17 3 0 0 3 79 3 40
2019 Communications or public affairs 62 20 11 3 1 1 1 84 4 75
2019 Security 59 19 16 0 0 0 6 83 0 20
2019 Science and technology 51 35 7 4 3 0 0 86 7 35
2019 Administration and operations 48 23 18 3 3 1 2 74 7 735
2019 Human resources 42 30 12 2 4 0 10 79 7 40
2019 Financial management 51 27 9 3 6 2 3 81 9 225
2019 Procurement 42 27 25 6 0 0 0 69 6 20
2019 Real property 31 24 18 20 7 0 0 55 28 25
2019 Information management 51 18 15 6 2 1 6 74 9 95
2019 Information technology 53 33 8 2 2 1 0 87 5 80
2019 Evaluation 65 15 21 0 0 0 0 79 0 10
2019 Data sciences 50 19 18 6 0 4 4 74 6 45
2019 Policy 59 23 10 3 3 0 1 84 6 315
2019 Project management 52 30 9 4 3 1 1 84 7 290
2019 Other services to the public 41 24 21 4 6 2 3 68 10 180
2019 None of the above 44 33 11 3 2 1 6 83 5 215

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 34 10 5 5 0 1 79 11 220
2024 Health care practitioners 32 28 15 14 9 1 1 61 23 300
2024 Intelligence analysts 54 27 16 0 3 0 0 81 3 25
2024 Federal regulators 73 15 12 0 0 0 0 88 0 20
2024 Compliance, inspection and enforcement 41 35 8 9 7 0 0 76 16 45
2024 Communications or public affairs 53 24 9 10 4 0 0 77 14 135
2024 Access to information and privacy 63 16 13 8 0 0 0 79 8 10
2024 Security 41 41 7 10 0 0 0 82 10 35
2024 Science and technology 60 15 15 5 1 2 2 78 6 55
2024 Legal services 63 29 0 0 7 0 0 93 7 15
2024 Administration and operations 51 28 8 7 5 1 1 80 12 960
2024 Human resources 46 32 7 8 6 1 1 79 14 220
2024 Financial management 47 33 10 6 4 0 0 80 10 395
2024 Procurement 47 34 7 7 2 2 0 83 9 40
2024 Real property 51 32 0 0 17 0 0 83 17 20
2024 Information management 61 18 11 5 4 0 1 80 9 115
2024 Information technology 58 26 9 5 2 0 0 84 7 180
2024 Evaluation 55 24 6 11 4 0 0 79 14 25
2024 Data sciences 43 35 11 7 1 1 1 80 8 80
2024 Policy 51 29 7 7 6 0 1 80 12 595
2024 Project management 48 29 7 5 10 0 0 78 15 380
2024 Other services to the public 43 30 12 5 6 0 3 76 12 215
2024 None of the above 47 26 7 9 7 1 1 75 17 290
2022 Client contact centre 43 34 12 5 4 1 1 78 10 140
2022 Health care practitioners 39 31 9 9 11 1 0 70 20 220
2022 Federal regulators 35 11 19 13 23 0 0 46 36 15
2022 Compliance, inspection and enforcement 51 25 4 10 8 0 3 78 18 45
2022 Communications or public affairs 54 29 7 7 1 1 1 85 8 130
2022 Access to information and privacy 34 53 13 0 0 0 0 87 0 10
2022 Security 35 46 15 0 5 0 0 81 5 20
2022 Science and technology 58 19 10 5 9 0 0 77 13 35
2022 Administration and operations 51 29 10 5 4 1 1 81 9 665
2022 Human resources 52 31 9 5 0 3 0 86 5 45
2022 Financial management 47 30 9 7 6 0 1 78 13 285
2022 Procurement 52 29 12 5 2 0 0 81 7 35
2022 Real property 51 40 5 0 4 0 0 91 4 20
2022 Material management 68 32 0 0 0 0 0 100 0 10
2022 Information management 50 31 10 4 3 0 1 82 7 100
2022 Information technology 46 30 18 3 4 0 0 76 7 125
2022 Evaluation 50 33 16 0 0 0 0 84 0 25
2022 Data sciences 57 26 7 9 1 0 0 83 10 70
2022 Policy 49 30 8 7 4 0 2 81 11 465
2022 Project management 53 29 7 6 4 0 1 82 10 320
2022 Other services to the public 50 23 16 6 3 2 1 75 8 160
2022 None of the above 40 29 12 7 9 1 2 71 17 190
2020 Client contact centre 48 34 11 5 2 0 1 83 6 175
2020 Health care practitioners 36 30 16 13 4 1 0 67 16 235
2020 Federal regulators 71 29 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 49 31 4 11 5 0 0 79 16 45
2020 Communications or public affairs 56 30 4 4 5 0 1 87 9 105
2020 Security 52 24 14 5 5 0 0 76 10 20
2020 Science and technology 44 33 16 3 5 0 0 77 7 45
2020 Legal services 64 18 18 0 0 0 0 82 0 10
2020 Administration and operations 47 30 13 5 4 1 0 78 10 775
2020 Human resources 48 24 14 9 5 0 0 72 14 35
2020 Financial management 47 29 10 8 7 0 0 76 15 275
2020 Procurement 48 22 13 14 3 0 0 70 17 30
2020 Real property 37 34 11 9 9 0 0 71 18 35
2020 Material management 45 7 40 8 0 0 0 52 8 10
2020 Information management 48 32 14 5 2 0 0 80 6 110
2020 Information technology 53 27 13 5 3 1 0 80 7 115
2020 Evaluation 28 58 7 7 0 0 0 86 7 15
2020 Data sciences 64 24 2 5 4 2 0 89 9 55
2020 Policy 57 26 8 6 3 0 0 83 9 400
2020 Project management 47 27 16 4 6 0 0 74 10 290
2020 Other services to the public 52 23 10 11 5 0 0 75 15 195
2020 None of the above 48 28 14 5 5 0 0 76 10 225
2019 Client contact centre 43 26 11 9 9 0 2 71 18 130
2019 Health care practitioners 40 32 11 11 5 1 0 73 16 235
2019 Compliance, inspection and enforcement 39 38 10 13 0 0 0 77 13 45
2019 Communications or public affairs 53 20 9 14 3 1 0 74 17 75
2019 Security 46 10 5 33 5 0 0 56 38 20
2019 Science and technology 24 35 12 19 10 0 0 60 28 35
2019 Administration and operations 45 29 10 8 7 1 0 74 15 730
2019 Human resources 54 21 11 5 6 0 2 77 12 40
2019 Financial management 43 29 9 10 8 0 0 72 19 225
2019 Procurement 35 40 15 4 6 0 0 75 10 20
2019 Real property 27 28 20 14 11 0 0 56 25 25
2019 Information management 55 29 6 5 2 0 2 86 8 95
2019 Information technology 37 44 12 5 2 0 0 81 7 80
2019 Evaluation 65 15 13 7 0 0 0 80 7 10
2019 Data sciences 46 23 15 8 4 2 2 72 13 45
2019 Policy 48 29 6 8 7 0 0 78 16 310
2019 Project management 39 33 10 10 6 1 1 74 15 290
2019 Other services to the public 44 25 13 7 10 0 0 70 18 180
2019 None of the above 40 34 12 8 5 0 2 75 13 210

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 30 11 7 7 0 0 74 14 220
2024 Health care practitioners 38 25 14 10 13 1 0 63 23 300
2024 Intelligence analysts 66 22 8 0 3 0 0 89 3 25
2024 Federal regulators 73 17 0 6 4 0 0 90 10 20
2024 Compliance, inspection and enforcement 48 31 9 4 8 0 0 79 12 45
2024 Communications or public affairs 59 22 3 9 7 0 0 81 15 135
2024 Access to information and privacy 63 16 21 0 0 0 0 79 0 10
2024 Security 53 31 14 0 2 0 0 84 2 35
2024 Science and technology 64 20 10 4 3 0 0 84 6 55
2024 Legal services 61 17 0 7 15 0 0 78 22 15
2024 Administration and operations 57 21 10 6 6 0 0 78 12 960
2024 Human resources 46 31 9 4 9 1 0 78 13 225
2024 Financial management 55 26 8 5 5 0 0 81 10 395
2024 Procurement 60 31 5 2 2 0 0 90 4 40
2024 Real property 51 33 5 0 12 0 0 83 12 20
2024 Information management 68 17 10 2 2 0 0 85 4 115
2024 Information technology 63 25 6 2 4 0 0 88 5 180
2024 Evaluation 58 17 7 7 10 0 0 75 18 25
2024 Data sciences 56 28 4 9 3 0 0 84 12 80
2024 Policy 53 27 8 7 5 0 0 81 12 595
2024 Project management 54 25 8 6 8 0 0 79 14 380
2024 Other services to the public 50 27 10 6 7 0 0 77 13 215
2024 None of the above 54 18 12 7 8 0 0 73 15 290
2022 Client contact centre 49 29 9 10 4 0 0 77 14 140
2022 Health care practitioners 48 24 16 2 9 2 0 73 11 220
2022 Federal regulators 37 12 17 18 16 0 0 50 34 15
2022 Compliance, inspection and enforcement 54 21 7 10 8 0 0 75 18 45
2022 Communications or public affairs 54 24 12 7 3 0 0 78 10 130
2022 Access to information and privacy 51 0 32 0 6 0 11 57 7 10
2022 Security 32 39 24 0 5 0 0 71 5 20
2022 Science and technology 70 20 2 8 0 0 0 89 8 30
2022 Administration and operations 59 24 7 6 4 0 0 83 10 665
2022 Human resources 60 27 8 6 0 0 0 87 6 45
2022 Financial management 56 24 9 3 7 0 0 81 10 285
2022 Procurement 58 27 13 0 2 0 0 85 2 35
2022 Real property 54 27 7 8 4 0 0 81 12 20
2022 Material management 64 36 0 0 0 0 0 100 0 10
2022 Information management 62 18 8 7 4 0 1 81 11 95
2022 Information technology 58 26 8 4 5 0 0 84 8 125
2022 Evaluation 38 36 14 4 7 0 0 74 11 25
2022 Data sciences 66 27 5 0 3 0 0 93 3 70
2022 Policy 54 27 10 7 3 0 0 80 10 465
2022 Project management 56 27 7 5 4 0 1 83 9 320
2022 Other services to the public 59 22 10 6 4 0 0 80 9 160
2022 None of the above 51 26 8 5 10 0 0 78 15 190
2020 Client contact centre 52 31 8 4 4 1 0 84 8 175
2020 Health care practitioners 41 27 13 13 4 1 0 69 17 235
2020 Federal regulators 71 29 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 57 25 8 5 5 0 0 82 10 45
2020 Communications or public affairs 66 15 7 6 5 0 1 82 11 105
2020 Security 52 14 19 14 0 0 0 67 14 20
2020 Science and technology 49 26 17 4 4 0 0 75 8 45
2020 Legal services 73 18 9 0 0 0 0 91 0 10
2020 Administration and operations 58 24 9 5 4 0 1 82 9 780
2020 Human resources 70 16 3 8 3 0 0 87 11 35
2020 Financial management 55 24 8 5 6 0 0 80 12 275
2020 Procurement 51 22 10 7 9 0 0 73 17 30
2020 Real property 49 26 9 10 3 0 3 77 13 35
2020 Material management 66 7 21 7 0 0 0 73 7 10
2020 Information management 60 24 8 6 2 1 0 84 8 110
2020 Information technology 62 26 8 3 1 0 0 88 3 120
2020 Evaluation 35 30 7 14 14 0 0 65 28 15
2020 Data sciences 79 12 3 2 4 0 0 91 6 55
2020 Policy 57 26 9 5 3 0 0 83 9 405
2020 Project management 61 21 9 6 3 0 0 82 10 290
2020 Other services to the public 55 18 12 10 4 0 0 74 14 200
2020 None of the above 53 28 10 4 5 0 0 81 9 230
2019 Client contact centre 48 29 8 9 7 0 0 76 16 130
2019 Health care practitioners 49 28 10 8 5 0 0 77 13 240
2019 Compliance, inspection and enforcement 62 18 10 3 8 0 0 80 10 45
2019 Communications or public affairs 52 24 14 6 4 0 0 76 10 75
2019 Security 57 16 11 11 5 0 0 73 16 20
2019 Science and technology 35 38 7 14 5 0 0 73 20 35
2019 Administration and operations 54 23 8 7 6 1 0 78 14 735
2019 Human resources 59 23 9 7 2 0 0 82 9 40
2019 Financial management 49 27 10 5 8 0 0 76 14 225
2019 Procurement 37 50 9 3 0 0 0 88 3 20
2019 Real property 35 27 11 9 18 0 0 61 27 25
2019 Information management 59 26 7 4 2 1 1 86 7 95
2019 Information technology 55 29 8 6 2 0 0 84 8 80
2019 Evaluation 65 27 7 0 0 0 0 93 0 10
2019 Data sciences 43 37 8 10 2 0 0 80 12 45
2019 Policy 51 28 9 5 6 0 0 79 11 315
2019 Project management 47 28 11 8 5 0 1 76 13 290
2019 Other services to the public 47 25 15 6 8 0 0 71 14 180
2019 None of the above 49 30 8 7 5 0 0 80 12 215

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 31 15 5 7 7 0 71 13 220
2024 Health care practitioners 22 20 19 11 16 11 0 47 31 300
2024 Intelligence analysts 46 7 27 4 3 12 0 61 8 25
2024 Federal regulators 18 28 16 5 4 28 0 64 13 20
2024 Compliance, inspection and enforcement 23 21 24 9 10 13 0 50 22 45
2024 Communications or public affairs 27 26 19 9 14 5 1 55 25 135
2024 Access to information and privacy 38 6 27 14 8 8 0 47 24 10
2024 Security 33 36 14 11 5 0 0 69 16 35
2024 Science and technology 41 22 10 5 9 13 0 72 17 55
2024 Legal services 21 50 0 0 22 7 0 77 23 15
2024 Administration and operations 37 27 13 9 8 5 0 68 19 960
2024 Human resources 17 36 17 10 11 9 0 58 23 220
2024 Financial management 30 32 17 8 8 5 0 65 17 395
2024 Procurement 41 20 22 5 10 2 0 62 15 40
2024 Real property 17 32 13 16 12 9 0 54 31 20
2024 Information management 40 20 15 8 9 8 0 65 18 115
2024 Information technology 47 26 11 3 6 7 0 78 10 180
2024 Evaluation 32 20 8 21 11 4 4 56 35 25
2024 Data sciences 31 38 9 8 12 2 0 70 20 80
2024 Policy 29 29 14 12 10 6 0 61 24 595
2024 Project management 30 29 15 10 11 5 0 62 22 380
2024 Other services to the public 33 29 14 8 9 7 0 67 18 215
2024 None of the above 30 29 14 10 12 4 1 63 23 290
2022 Client contact centre 43 21 17 10 2 7 0 68 13 140
2022 Health care practitioners 30 27 13 12 9 9 0 63 23 220
2022 Federal regulators 28 27 34 0 11 0 0 55 11 15
2022 Compliance, inspection and enforcement 41 26 13 11 5 3 2 70 17 45
2022 Communications or public affairs 40 28 11 6 2 12 1 78 9 130
2022 Access to information and privacy 37 44 13 6 0 0 0 81 6 10
2022 Security 11 35 38 5 7 4 0 48 12 20
2022 Science and technology 42 37 11 5 3 3 0 81 8 35
2022 Administration and operations 41 30 12 6 6 5 0 75 12 660
2022 Human resources 39 36 12 6 4 3 0 77 10 45
2022 Financial management 38 32 11 8 5 5 0 74 14 285
2022 Procurement 37 37 13 10 0 3 0 76 10 35
2022 Real property 35 25 10 25 0 5 0 63 26 20
2022 Material management 70 14 7 9 0 0 0 83 9 10
2022 Information management 36 34 15 4 5 5 2 75 9 100
2022 Information technology 35 33 13 3 3 13 0 78 7 125
2022 Evaluation 39 34 8 6 3 9 0 81 11 25
2022 Data sciences 45 32 10 3 2 6 2 83 6 70
2022 Policy 36 33 12 7 4 6 1 75 11 465
2022 Project management 37 30 12 8 8 4 0 71 17 320
2022 Other services to the public 44 19 10 10 7 10 0 70 19 160
2022 None of the above 27 29 20 9 6 9 0 61 16 190
2020 Client contact centre 37 31 14 7 5 5 0 72 13 175
2020 Health care practitioners 28 30 18 10 7 7 0 63 18 230
2020 Federal regulators 50 21 0 22 0 7 0 76 24 10
2020 Compliance, inspection and enforcement 35 28 14 6 9 9 0 69 16 45
2020 Communications or public affairs 38 27 14 5 7 9 0 72 13 105
2020 Security 62 10 5 10 10 5 0 75 20 20
2020 Science and technology 32 32 13 7 7 10 0 71 15 45
2020 Legal services 73 18 0 0 9 0 0 91 9 10
2020 Administration and operations 41 28 13 10 4 4 1 72 15 775
2020 Human resources 27 36 11 12 9 3 3 67 22 35
2020 Financial management 39 33 12 4 5 6 0 77 10 275
2020 Procurement 37 29 12 6 6 9 0 74 13 30
2020 Real property 34 30 13 3 7 13 0 74 11 35
2020 Material management 53 7 20 21 0 0 0 60 21 10
2020 Information management 44 30 11 8 4 4 0 77 12 110
2020 Information technology 47 23 10 9 3 9 0 76 13 120
2020 Evaluation 58 14 14 0 7 7 0 78 7 15
2020 Data sciences 37 40 8 2 6 5 2 83 8 55
2020 Policy 42 34 10 5 4 5 0 80 10 400
2020 Project management 36 33 10 9 7 5 0 73 17 290
2020 Other services to the public 37 25 14 9 7 8 0 67 18 200
2020 None of the above 35 35 16 6 6 1 1 72 12 225
2019 Client contact centre 39 23 20 9 7 1 0 63 17 135
2019 Health care practitioners 22 34 16 10 8 9 0 62 20 240
2019 Compliance, inspection and enforcement 22 40 13 11 0 11 3 72 13 45
2019 Communications or public affairs 35 30 14 9 9 2 0 67 19 75
2019 Security 31 10 27 16 16 0 0 41 33 20
2019 Science and technology 37 36 15 3 5 5 0 76 8 35
2019 Administration and operations 32 32 14 10 8 3 0 66 19 730
2019 Human resources 20 36 11 13 12 7 0 61 27 40
2019 Financial management 29 33 17 12 6 4 0 65 18 225
2019 Procurement 6 35 41 11 7 0 0 41 18 20
2019 Real property 17 40 18 16 5 3 0 59 22 25
2019 Information management 34 32 18 5 6 3 1 69 11 95
2019 Information technology 36 18 22 11 6 7 0 58 19 80
2019 Evaluation 41 15 22 7 7 7 0 60 16 10
2019 Data sciences 37 27 20 6 0 10 0 71 7 45
2019 Policy 31 40 12 8 8 1 0 72 16 310
2019 Project management 27 34 15 11 8 5 0 64 20 290
2019 Other services to the public 28 31 21 7 8 5 0 62 16 175
2019 None of the above 34 34 10 11 6 3 0 71 18 210

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 31 17 7 10 4 0 64 18 220
2024 Health care practitioners 17 20 18 16 21 7 0 40 40 300
2024 Intelligence analysts 37 8 31 15 3 5 0 47 20 25
2024 Federal regulators 18 27 13 32 6 5 0 47 39 20
2024 Compliance, inspection and enforcement 23 19 13 26 14 5 0 44 42 45
2024 Communications or public affairs 22 25 13 21 16 2 1 49 39 135
2024 Access to information and privacy 38 14 19 23 7 0 0 51 30 10
2024 Security 20 37 25 10 7 0 0 57 17 35
2024 Science and technology 39 6 14 23 9 9 0 49 36 55
2024 Legal services 9 32 21 17 22 0 0 41 38 15
2024 Administration and operations 31 27 13 14 12 2 0 60 26 960
2024 Human resources 13 28 24 13 19 3 0 42 33 225
2024 Financial management 24 30 21 10 12 2 0 56 23 395
2024 Procurement 37 8 26 17 11 2 0 46 28 40
2024 Real property 13 32 10 16 20 9 0 49 40 20
2024 Information management 35 25 15 7 12 5 0 64 20 115
2024 Information technology 38 24 15 11 9 3 0 64 20 180
2024 Evaluation 29 21 0 17 25 4 4 54 46 25
2024 Data sciences 30 21 19 16 14 1 0 51 30 80
2024 Policy 24 27 13 17 17 2 0 52 35 595
2024 Project management 26 27 17 13 16 1 0 54 29 380
2024 Other services to the public 26 26 20 10 13 5 1 54 25 215
2024 None of the above 26 26 13 16 15 3 0 54 32 290
2022 Client contact centre 37 25 19 10 6 4 0 64 17 140
2022 Health care practitioners 25 26 16 18 11 5 0 53 30 220
2022 Federal regulators 28 18 32 0 21 0 0 46 21 15
2022 Compliance, inspection and enforcement 34 26 15 17 7 2 0 61 24 45
2022 Communications or public affairs 28 34 19 9 4 4 1 66 14 130
2022 Access to information and privacy 23 71 0 6 0 0 0 94 6 10
2022 Security 15 45 25 5 7 4 0 62 12 20
2022 Science and technology 40 38 9 10 3 0 0 78 13 35
2022 Administration and operations 37 30 14 9 7 2 0 69 17 660
2022 Human resources 30 46 14 6 4 0 0 76 10 45
2022 Financial management 32 32 14 11 9 2 0 65 21 285
2022 Procurement 29 19 29 10 7 0 7 51 18 35
2022 Real property 31 24 24 17 5 0 0 54 22 20
2022 Material management 41 36 7 0 16 0 0 76 16 10
2022 Information management 31 23 24 10 6 4 2 57 17 100
2022 Information technology 29 31 22 8 6 3 0 62 15 125
2022 Evaluation 35 23 23 15 3 0 0 58 19 25
2022 Data sciences 43 31 11 6 8 1 0 75 14 70
2022 Policy 31 38 13 12 5 2 0 70 17 465
2022 Project management 33 31 14 10 9 2 0 66 19 320
2022 Other services to the public 44 20 12 12 10 2 0 65 22 160
2022 None of the above 25 28 16 13 12 5 0 56 27 190
2020 Client contact centre 35 35 13 6 8 3 0 72 15 170
2020 Health care practitioners 24 36 19 11 9 1 0 61 20 230
2020 Federal regulators 50 21 0 7 22 0 0 71 29 10
2020 Compliance, inspection and enforcement 35 33 14 7 11 0 0 68 18 45
2020 Communications or public affairs 38 29 15 7 9 2 0 68 16 105
2020 Security 56 10 11 14 5 5 0 69 20 20
2020 Science and technology 30 29 18 9 9 4 0 62 19 45
2020 Administration and operations 40 28 15 10 5 1 0 69 15 775
2020 Human resources 30 26 29 0 9 6 0 60 9 35
2020 Financial management 40 32 13 8 5 2 0 73 14 275
2020 Procurement 34 29 22 6 6 3 0 65 12 30
2020 Real property 26 35 20 16 3 0 0 61 19 30
2020 Material management 23 37 20 8 13 0 0 60 21 10
2020 Information management 37 36 13 7 7 1 0 74 14 110
2020 Information technology 39 29 14 9 5 3 0 71 15 120
2020 Evaluation 35 14 37 0 7 7 0 53 7 15
2020 Data sciences 40 39 7 5 6 4 0 82 11 55
2020 Policy 40 36 10 9 4 2 0 77 14 400
2020 Project management 36 28 16 10 9 2 0 65 19 290
2020 Other services to the public 38 23 17 12 7 4 0 63 19 200
2020 None of the above 34 35 15 7 7 2 0 70 14 225
2019 Client contact centre 35 27 18 9 10 1 0 63 19 135
2019 Health care practitioners 22 32 19 12 13 2 0 56 25 240
2019 Compliance, inspection and enforcement 24 31 15 20 3 5 3 60 24 45
2019 Communications or public affairs 31 30 16 14 8 1 0 62 22 75
2019 Security 25 16 27 16 16 0 0 41 33 20
2019 Science and technology 26 40 19 3 10 0 2 67 13 35
2019 Administration and operations 30 32 15 11 9 2 0 63 21 730
2019 Human resources 23 34 14 14 10 2 3 61 25 40
2019 Financial management 25 35 14 15 8 3 0 62 24 225
2019 Procurement 12 43 31 4 10 0 0 55 14 20
2019 Real property 17 28 15 30 10 0 0 45 40 25
2019 Information management 35 33 14 7 10 0 1 69 17 95
2019 Information technology 30 36 12 14 6 2 0 68 20 80
2019 Evaluation 28 27 7 22 15 0 0 56 37 10
2019 Data sciences 37 26 17 6 8 6 0 67 15 45
2019 Policy 28 37 14 12 9 1 0 66 21 310
2019 Project management 22 34 14 16 11 2 0 57 28 290
2019 Other services to the public 28 33 14 13 8 4 0 63 22 180
2019 None of the above 28 33 18 12 6 2 0 62 19 210

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 30 21 10 12 6 0 54 24 220
2024 Health care practitioners 12 17 18 17 25 13 0 32 47 300
2024 Intelligence analysts 34 11 29 4 10 12 0 51 16 25
2024 Federal regulators 12 27 12 20 24 5 0 41 46 20
2024 Compliance, inspection and enforcement 19 24 12 19 19 7 0 46 41 45
2024 Communications or public affairs 13 21 15 18 27 5 1 36 48 135
2024 Access to information and privacy 38 13 27 0 15 8 0 55 16 10
2024 Security 18 32 27 9 10 5 0 53 19 35
2024 Science and technology 21 26 13 11 18 11 0 53 32 55
2024 Legal services 9 32 12 24 22 0 0 41 47 15
2024 Administration and operations 24 27 15 15 15 4 0 53 31 960
2024 Human resources 9 24 23 20 21 3 0 34 42 225
2024 Financial management 19 25 17 16 19 4 0 46 36 395
2024 Procurement 32 14 25 13 13 4 0 47 27 40
2024 Real property 9 15 27 21 20 9 0 26 45 20
2024 Information management 20 29 20 12 12 7 1 52 26 115
2024 Information technology 24 20 20 17 11 8 0 48 30 180
2024 Evaluation 15 19 0 21 29 12 4 40 60 25
2024 Data sciences 21 21 24 14 16 4 0 44 31 80
2024 Policy 16 25 15 22 20 3 0 42 42 595
2024 Project management 19 26 19 16 17 2 0 47 34 380
2024 Other services to the public 18 28 15 18 18 4 0 47 37 215
2024 None of the above 19 22 17 21 17 4 0 42 40 290
2022 Client contact centre 29 27 20 9 7 8 0 61 17 140
2022 Health care practitioners 18 24 21 16 15 7 0 45 33 220
2022 Federal regulators 21 22 22 14 21 0 0 43 35 15
2022 Compliance, inspection and enforcement 32 22 15 20 7 3 0 56 28 45
2022 Communications or public affairs 20 34 19 13 7 6 0 58 22 130
2022 Access to information and privacy 23 58 7 12 0 0 0 81 12 10
2022 Security 11 25 23 25 7 9 0 40 35 20
2022 Science and technology 31 33 23 5 5 3 0 66 10 35
2022 Administration and operations 27 31 17 12 8 4 0 61 21 660
2022 Human resources 20 53 15 6 7 0 0 73 13 45
2022 Financial management 20 35 17 13 9 6 0 58 24 285
2022 Procurement 28 11 34 17 5 5 0 41 23 35
2022 Real property 26 24 13 23 9 5 0 53 33 20
2022 Material management 33 26 24 0 16 0 0 60 16 10
2022 Information management 20 26 30 8 8 5 2 50 18 100
2022 Information technology 19 28 22 15 9 7 0 51 26 125
2022 Evaluation 13 21 29 25 3 9 0 37 31 25
2022 Data sciences 28 25 10 13 7 17 0 64 24 70
2022 Policy 21 35 17 17 6 4 0 58 24 465
2022 Project management 23 30 19 13 10 5 0 56 24 320
2022 Other services to the public 29 28 15 12 11 5 0 59 25 160
2022 None of the above 19 25 17 20 14 6 0 47 35 190
2020 Client contact centre 27 40 16 7 5 5 0 70 13 170
2020 Health care practitioners 18 31 22 16 10 4 0 51 27 230
2020 Federal regulators 28 35 15 0 22 0 0 63 22 10
2020 Compliance, inspection and enforcement 25 32 22 4 11 5 0 61 16 45
2020 Communications or public affairs 25 32 17 6 16 4 0 60 23 105
2020 Security 36 21 14 19 5 5 0 60 25 20
2020 Science and technology 24 28 19 9 11 8 0 57 23 45
2020 Legal services 32 45 0 0 9 14 0 89 11 10
2020 Administration and operations 30 32 17 11 7 3 0 64 18 775
2020 Human resources 26 30 23 0 9 12 0 63 10 35
2020 Financial management 29 34 17 9 7 3 0 65 17 275
2020 Procurement 30 31 27 6 3 3 0 63 9 30
2020 Real property 26 30 11 25 7 0 0 56 32 30
2020 Material management 30 31 26 0 13 0 0 61 13 10
2020 Information management 20 35 24 8 8 6 0 58 17 110
2020 Information technology 26 33 20 11 7 3 0 61 18 120
2020 Evaluation 21 21 37 7 7 7 0 45 15 15
2020 Data sciences 30 37 8 7 7 9 0 75 16 55
2020 Policy 27 39 13 12 6 3 0 68 19 400
2020 Project management 26 32 19 12 8 3 0 59 21 290
2020 Other services to the public 26 25 23 12 6 8 0 56 20 195
2020 None of the above 21 39 19 10 7 2 1 63 18 225
2019 Client contact centre 27 29 18 13 10 3 0 58 23 135
2019 Health care practitioners 17 30 19 15 14 5 0 49 31 240
2019 Compliance, inspection and enforcement 20 28 17 15 11 7 3 53 28 45
2019 Communications or public affairs 16 37 13 16 13 4 0 56 31 75
2019 Security 16 5 31 32 11 5 0 23 45 20
2019 Science and technology 17 34 23 11 13 2 0 52 25 35
2019 Administration and operations 23 31 16 15 10 4 0 56 27 730
2019 Human resources 21 25 17 15 15 7 0 49 33 40
2019 Financial management 18 24 24 18 11 5 0 45 31 225
2019 Procurement 12 15 45 17 10 0 0 28 27 20
2019 Real property 22 20 20 22 14 3 0 43 37 25
2019 Information management 22 33 19 10 10 4 1 58 22 95
2019 Information technology 24 28 20 16 7 5 0 55 24 80
2019 Evaluation 28 7 15 22 15 13 0 41 42 10
2019 Data sciences 26 24 23 10 6 10 0 56 18 45
2019 Policy 18 38 14 18 8 3 0 58 27 315
2019 Project management 14 31 21 17 14 3 0 46 32 290
2019 Other services to the public 21 25 24 14 10 8 0 49 25 175
2019 None of the above 22 31 18 14 12 4 0 55 26 210

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 31 19 11 11 3 0 58 23 220
2024 Health care practitioners 12 23 17 19 25 3 0 36 46 300
2024 Intelligence analysts 37 26 15 0 19 3 0 65 19 25
2024 Federal regulators 12 22 11 37 6 12 0 38 49 20
2024 Compliance, inspection and enforcement 18 28 7 21 21 5 0 49 44 45
2024 Communications or public affairs 15 24 14 21 23 2 1 40 46 135
2024 Access to information and privacy 31 39 0 23 0 8 0 75 25 10
2024 Security 15 27 35 11 10 2 0 43 21 35
2024 Science and technology 23 24 16 19 16 1 0 48 36 55
2024 Legal services 9 39 12 26 14 0 0 48 40 15
2024 Administration and operations 24 32 14 13 16 1 0 57 29 960
2024 Human resources 9 30 18 18 23 3 0 40 41 225
2024 Financial management 18 29 16 18 16 3 0 49 35 395
2024 Procurement 28 24 21 16 11 0 0 52 27 40
2024 Real property 13 21 8 29 22 9 0 37 55 20
2024 Information management 23 37 15 8 15 2 0 61 23 115
2024 Information technology 31 27 16 12 10 3 0 60 23 180
2024 Evaluation 15 26 0 30 14 10 4 48 52 25
2024 Data sciences 15 30 16 15 21 3 0 47 36 80
2024 Policy 16 24 14 23 23 1 0 40 46 595
2024 Project management 18 27 18 18 18 1 0 46 36 380
2024 Other services to the public 17 26 19 19 16 3 0 44 36 215
2024 None of the above 23 20 15 18 22 2 1 44 40 290
2022 Client contact centre 25 34 15 16 9 1 0 60 26 140
2022 Health care practitioners 18 25 16 14 22 5 0 45 38 220
2022 Federal regulators 21 10 17 31 21 0 0 31 53 15
2022 Compliance, inspection and enforcement 31 22 16 20 10 0 2 53 30 45
2022 Communications or public affairs 20 35 17 17 7 6 0 58 25 130
2022 Access to information and privacy 23 64 7 6 0 0 0 87 6 10
2022 Security 8 37 17 20 12 6 0 48 34 20
2022 Science and technology 26 40 18 6 11 0 0 65 17 35
2022 Administration and operations 25 35 14 14 9 2 0 62 24 660
2022 Human resources 27 44 7 11 10 3 0 72 21 45
2022 Financial management 22 38 17 13 9 2 0 61 22 285
2022 Procurement 28 26 29 17 0 0 0 54 17 35
2022 Real property 24 31 19 18 4 5 0 58 23 20
2022 Material management 33 43 17 7 0 0 0 76 7 10
2022 Information management 20 30 22 10 14 2 1 52 25 100
2022 Information technology 23 29 25 15 8 1 0 52 23 125
2022 Evaluation 34 25 13 13 12 3 0 61 26 25
2022 Data sciences 21 43 12 13 9 2 0 66 22 70
2022 Policy 20 32 15 19 13 2 0 53 32 465
2022 Project management 20 35 19 15 9 1 0 56 24 320
2022 Other services to the public 24 34 9 16 15 2 0 59 32 160
2022 None of the above 18 26 18 20 14 4 0 46 35 190
2020 Client contact centre 24 43 16 9 4 4 0 70 13 175
2020 Health care practitioners 18 28 18 19 15 2 0 48 34 230
2020 Federal regulators 28 43 7 0 22 0 0 71 22 10
2020 Compliance, inspection and enforcement 27 32 13 11 13 4 0 61 25 45
2020 Communications or public affairs 31 34 15 8 9 3 0 67 17 105
2020 Security 22 45 10 10 10 5 0 70 20 20
2020 Science and technology 19 32 18 15 9 6 0 55 26 45
2020 Legal services 59 18 0 9 0 14 0 89 11 10
2020 Administration and operations 30 34 15 12 7 1 0 65 20 780
2020 Human resources 19 38 17 8 11 6 0 61 21 35
2020 Financial management 27 36 16 9 10 2 0 64 19 275
2020 Procurement 40 20 23 10 3 3 0 63 13 30
2020 Real property 19 39 11 22 7 4 0 59 29 35
2020 Material management 42 8 21 15 14 0 0 49 30 10
2020 Information management 32 40 12 9 7 1 0 72 16 110
2020 Information technology 26 38 15 12 7 2 0 65 19 120
2020 Evaluation 23 47 7 15 7 0 0 70 22 10
2020 Data sciences 37 28 10 12 7 5 0 69 21 55
2020 Policy 22 41 14 15 7 2 0 64 22 400
2020 Project management 23 35 15 18 6 3 0 60 25 290
2020 Other services to the public 26 32 15 15 9 4 0 60 24 200
2020 None of the above 20 40 17 15 7 1 0 61 22 225
2019 Client contact centre 20 28 18 21 11 2 0 49 33 130
2019 Health care practitioners 16 32 18 19 13 1 0 50 32 240
2019 Compliance, inspection and enforcement 15 20 19 34 3 7 3 39 40 45
2019 Communications or public affairs 19 29 13 23 12 4 0 50 37 75
2019 Security 22 0 31 26 16 5 0 23 45 20
2019 Science and technology 12 36 22 13 13 5 0 50 27 35
2019 Administration and operations 20 30 17 17 12 3 0 52 30 730
2019 Human resources 20 30 16 13 18 2 0 52 32 40
2019 Financial management 19 27 18 22 11 2 0 47 34 225
2019 Procurement 15 16 36 13 20 0 0 31 33 20
2019 Real property 17 19 17 33 14 0 0 37 47 25
2019 Information management 23 32 14 17 11 3 0 56 29 95
2019 Information technology 18 33 21 16 9 2 0 52 26 80
2019 Evaluation 15 20 20 22 22 0 0 36 44 10
2019 Data sciences 27 24 21 10 9 10 0 57 20 45
2019 Policy 19 34 17 18 12 2 0 53 30 315
2019 Project management 17 27 16 23 15 2 0 45 39 290
2019 Other services to the public 17 28 22 16 12 5 0 47 30 175
2019 None of the above 22 27 16 20 13 2 0 50 34 210
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 37 13 11 9 1 0 66 20 220
2024 Health care practitioners 18 27 16 15 23 1 0 45 38 300
2024 Intelligence analysts 41 36 10 4 8 0 0 77 13 25
2024 Federal regulators 29 38 11 11 10 0 0 67 21 20
2024 Compliance, inspection and enforcement 17 41 22 8 10 2 0 59 18 45
2024 Communications or public affairs 27 38 9 15 9 1 1 66 25 135
2024 Access to information and privacy 46 19 28 7 0 0 0 65 7 10
2024 Security 27 37 26 6 3 0 2 65 8 35
2024 Science and technology 49 16 15 9 9 2 0 66 19 55
2024 Legal services 50 21 14 0 15 0 0 72 15 15
2024 Administration and operations 34 30 13 11 11 0 0 65 22 960
2024 Human resources 28 36 17 12 7 0 0 64 19 225
2024 Financial management 31 31 17 10 10 0 0 62 20 395
2024 Procurement 34 30 21 6 8 0 0 65 14 40
2024 Real property 42 26 11 3 18 0 0 67 21 20
2024 Information management 36 39 10 9 6 1 0 75 15 115
2024 Information technology 49 22 17 5 5 2 0 72 11 180
2024 Evaluation 27 35 14 10 14 0 0 62 24 25
2024 Data sciences 35 39 8 12 6 0 0 73 18 80
2024 Policy 31 37 11 11 9 1 0 68 21 595
2024 Project management 28 33 15 11 12 1 0 62 23 380
2024 Other services to the public 23 35 20 10 11 0 0 59 21 215
2024 None of the above 35 28 14 9 14 0 0 63 23 290
2022 Client contact centre 36 31 14 11 9 0 0 67 19 140
2022 Health care practitioners 25 28 18 10 19 0 0 53 29 220
2022 Federal regulators 23 14 24 0 39 0 0 37 39 15
2022 Compliance, inspection and enforcement 31 24 16 17 12 0 0 55 29 45
2022 Communications or public affairs 35 39 14 8 4 0 0 73 12 130
2022 Access to information and privacy 27 50 17 6 0 0 0 77 6 10
2022 Security 19 52 25 5 0 0 0 71 5 20
2022 Science and technology 31 39 9 11 9 0 0 70 21 35
2022 Administration and operations 36 31 15 11 7 0 0 67 18 660
2022 Human resources 34 41 8 15 2 0 0 75 17 45
2022 Financial management 32 37 16 7 8 0 0 68 16 285
2022 Procurement 37 34 18 6 2 3 0 73 8 35
2022 Real property 18 69 5 5 3 0 0 87 8 20
2022 Material management 43 24 12 21 0 0 0 67 21 10
2022 Information management 36 35 18 6 4 1 1 72 10 100
2022 Information technology 36 36 18 4 6 0 0 72 10 125
2022 Evaluation 57 26 11 3 3 0 0 83 7 25
2022 Data sciences 48 44 4 1 3 0 0 92 4 70
2022 Policy 41 32 12 8 6 1 0 74 15 460
2022 Project management 36 36 13 7 9 0 0 72 15 320
2022 Other services to the public 39 32 13 9 6 0 1 72 15 160
2022 None of the above 31 30 16 11 13 0 0 61 24 190
2020 Client contact centre 27 39 15 10 7 1 0 67 18 170
2020 Health care practitioners 25 31 15 20 8 0 0 56 29 235
2020 Federal regulators 38 38 0 0 24 0 0 76 24 10
2020 Compliance, inspection and enforcement 37 37 6 12 8 0 0 74 20 45
2020 Communications or public affairs 43 32 9 11 4 0 0 75 15 105
2020 Security 53 5 16 10 15 0 0 59 25 20
2020 Science and technology 25 47 10 11 7 0 0 72 18 45
2020 Legal services 41 41 0 9 9 0 0 82 18 10
2020 Administration and operations 36 33 14 12 5 0 0 69 17 775
2020 Human resources 37 41 3 5 14 0 0 78 19 35
2020 Financial management 39 32 13 9 7 0 0 72 16 275
2020 Procurement 29 32 14 10 16 0 0 60 26 30
2020 Real property 19 42 16 21 3 0 0 61 24 35
2020 Material management 46 20 14 0 21 0 0 66 21 10
2020 Information management 44 29 12 11 3 1 0 73 14 110
2020 Information technology 36 42 10 8 4 0 0 78 12 120
2020 Evaluation 51 21 0 7 21 0 0 72 28 15
2020 Data sciences 49 41 2 2 7 0 0 89 9 55
2020 Policy 44 36 8 8 4 0 0 80 12 400
2020 Project management 29 35 16 12 8 0 0 64 20 290
2020 Other services to the public 33 33 16 13 4 0 1 66 17 200
2020 None of the above 33 32 16 12 7 0 1 65 19 225
2019 Client contact centre 33 31 13 13 11 0 0 63 24 135
2019 Health care practitioners 23 39 17 12 10 0 0 61 22 240
2019 Compliance, inspection and enforcement 21 36 20 20 4 0 0 56 24 45
2019 Communications or public affairs 34 31 19 14 3 0 0 64 17 75
2019 Security 32 16 6 35 12 0 0 48 46 15
2019 Science and technology 20 45 11 17 8 0 0 65 24 35
2019 Administration and operations 32 33 13 13 9 0 0 65 22 730
2019 Human resources 25 38 21 9 7 0 0 63 16 40
2019 Financial management 23 42 15 8 11 0 0 66 20 225
2019 Procurement 19 14 34 24 10 0 0 33 34 20
2019 Real property 21 37 10 19 14 0 0 57 33 25
2019 Information management 39 28 14 12 8 0 0 67 19 95
2019 Information technology 22 44 17 10 6 0 0 67 16 80
2019 Evaluation 36 42 15 0 7 0 0 78 7 10
2019 Data sciences 45 37 9 8 2 0 0 82 10 45
2019 Policy 35 40 9 9 7 0 0 75 16 315
2019 Project management 26 35 13 16 10 0 0 61 26 290
2019 Other services to the public 28 31 18 15 7 0 0 59 22 180
2019 None of the above 27 38 15 13 6 0 0 65 19 210

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 44 9 10 5 0 0 77 15 220
2024 Health care practitioners 25 42 10 18 5 0 0 67 23 300
2024 Intelligence analysts 41 42 10 4 3 0 0 82 7 25
2024 Federal regulators 40 21 18 15 6 0 0 61 21 20
2024 Compliance, inspection and enforcement 33 44 10 7 6 0 0 78 13 40
2024 Communications or public affairs 30 38 7 17 9 0 0 68 25 135
2024 Access to information and privacy 57 37 6 0 0 0 0 94 0 10
2024 Security 22 45 16 10 7 0 0 67 17 35
2024 Science and technology 45 27 11 12 4 0 0 72 17 55
2024 Legal services 31 40 7 15 7 0 0 71 22 15
2024 Administration and operations 33 41 9 11 6 0 0 74 17 960
2024 Human resources 23 44 15 10 8 0 0 67 18 225
2024 Financial management 31 45 11 8 4 0 0 76 12 395
2024 Procurement 42 35 15 2 6 0 0 77 8 40
2024 Real property 35 35 0 17 14 0 0 70 30 20
2024 Information management 38 46 8 7 2 0 0 83 9 115
2024 Information technology 39 41 7 7 7 0 0 80 13 180
2024 Evaluation 53 26 7 7 7 0 0 79 14 25
2024 Data sciences 32 46 7 11 4 0 0 78 15 80
2024 Policy 22 45 9 15 9 0 0 66 24 595
2024 Project management 31 40 7 13 9 0 0 71 22 380
2024 Other services to the public 29 40 10 15 7 0 0 69 21 215
2024 None of the above 31 41 10 10 8 0 0 72 18 290
2022 Client contact centre 35 45 9 5 5 0 0 80 11 140
2022 Health care practitioners 31 36 12 12 10 0 0 67 22 220
2022 Federal regulators 15 49 9 10 16 0 0 65 26 15
2022 Compliance, inspection and enforcement 44 28 12 8 9 0 0 71 17 45
2022 Communications or public affairs 31 43 14 8 4 0 0 74 12 130
2022 Access to information and privacy 36 39 19 6 0 0 0 75 6 10
2022 Security 5 67 10 18 0 0 0 72 18 20
2022 Science and technology 33 46 6 13 2 0 0 79 16 35
2022 Administration and operations 36 40 10 8 6 0 0 77 14 660
2022 Human resources 33 41 10 14 0 0 2 76 14 45
2022 Financial management 32 47 7 7 6 0 0 79 13 285
2022 Procurement 42 44 10 5 0 0 0 85 5 35
2022 Real property 29 50 4 9 7 0 0 79 16 20
2022 Material management 41 43 9 7 0 0 0 84 7 10
2022 Information management 36 42 10 10 2 0 0 78 12 100
2022 Information technology 36 44 8 9 3 0 0 80 12 125
2022 Evaluation 25 58 6 11 0 0 0 83 11 25
2022 Data sciences 35 52 4 7 2 0 0 87 9 70
2022 Policy 26 45 7 15 7 0 0 71 22 465
2022 Project management 29 48 7 12 5 0 0 76 16 320
2022 Other services to the public 43 41 4 10 2 0 0 84 12 160
2022 None of the above 28 43 11 12 7 0 0 70 19 190
2020 Client contact centre 36 38 12 9 4 0 0 74 14 170
2020 Health care practitioners 27 40 15 16 2 0 0 67 19 230
2020 Federal regulators 28 36 8 29 0 0 0 63 29 10
2020 Compliance, inspection and enforcement 27 49 7 9 9 0 0 75 18 45
2020 Communications or public affairs 35 37 15 8 5 0 0 72 12 105
2020 Security 28 26 16 15 15 0 0 53 30 20
2020 Science and technology 27 34 26 9 4 0 0 61 13 45
2020 Legal services 32 50 0 9 9 0 0 82 18 10
2020 Administration and operations 37 41 8 11 3 0 0 78 14 770
2020 Human resources 31 43 14 5 5 0 0 75 11 35
2020 Financial management 38 40 10 8 5 0 0 77 13 275
2020 Procurement 26 37 19 7 11 0 0 64 17 30
2020 Real property 18 38 20 9 15 0 0 56 24 35
2020 Material management 66 7 0 20 8 0 0 73 27 10
2020 Information management 41 41 7 9 2 0 1 82 11 110
2020 Information technology 36 38 12 9 4 0 0 74 14 120
2020 Evaluation 44 35 7 7 7 0 0 79 14 15
2020 Data sciences 44 39 5 5 7 0 0 83 12 55
2020 Policy 29 49 9 12 2 0 0 78 14 400
2020 Project management 29 39 12 17 3 0 0 68 20 290
2020 Other services to the public 41 36 11 7 5 0 0 76 12 195
2020 None of the above 33 36 13 12 6 0 0 69 18 225
2019 Client contact centre 37 42 4 8 9 0 0 79 17 130
2019 Health care practitioners 32 44 11 10 3 0 0 76 13 240
2019 Compliance, inspection and enforcement 24 43 14 13 7 0 0 67 20 45
2019 Communications or public affairs 23 38 12 17 10 0 0 61 27 75
2019 Security 43 12 11 23 12 0 0 55 35 15
2019 Science and technology 14 58 12 8 9 0 0 71 16 35
2019 Administration and operations 33 36 11 14 6 0 0 69 21 730
2019 Human resources 37 47 7 4 5 0 0 84 9 40
2019 Financial management 25 44 12 11 8 0 0 69 19 220
2019 Procurement 13 42 21 11 13 0 0 55 24 20
2019 Real property 8 40 15 23 14 0 0 48 37 25
2019 Information management 33 43 9 9 6 0 0 76 16 95
2019 Information technology 30 47 12 7 5 0 0 77 11 80
2019 Evaluation 28 42 22 0 7 0 0 70 7 10
2019 Data sciences 31 48 11 6 4 0 0 79 11 45
2019 Policy 24 45 14 12 5 0 0 69 17 315
2019 Project management 23 38 12 17 9 0 0 61 26 290
2019 Other services to the public 35 40 9 12 5 0 0 75 16 180
2019 None of the above 30 35 15 14 6 0 0 65 20 210

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 30 15 8 6 0 3 70 15 220
2024 Health care practitioners 34 25 13 13 13 1 0 60 27 300
2024 Intelligence analysts 47 41 0 8 3 0 0 88 12 25
2024 Federal regulators 61 17 6 12 4 0 0 78 16 20
2024 Compliance, inspection and enforcement 40 31 8 10 11 0 0 71 21 45
2024 Communications or public affairs 41 40 5 7 6 0 0 82 13 135
2024 Access to information and privacy 44 43 6 7 0 0 0 87 7 10
2024 Security 43 35 16 7 0 0 0 77 7 35
2024 Science and technology 52 30 9 4 3 2 0 84 7 55
2024 Legal services 43 20 7 8 15 7 0 68 25 15
2024 Administration and operations 48 28 10 7 7 0 0 76 14 960
2024 Human resources 44 31 8 5 10 1 0 76 15 220
2024 Financial management 44 30 10 9 6 1 0 75 15 395
2024 Procurement 40 29 19 6 7 0 0 69 12 40
2024 Real property 39 21 20 3 17 0 0 60 20 20
2024 Information management 53 28 8 8 3 0 0 82 10 115
2024 Information technology 56 28 7 6 3 0 0 84 9 180
2024 Evaluation 42 38 0 4 17 0 0 80 20 25
2024 Data sciences 35 45 7 6 6 0 1 82 12 80
2024 Policy 45 31 9 9 7 0 0 76 15 595
2024 Project management 45 29 9 6 11 0 1 74 17 380
2024 Other services to the public 45 24 13 9 6 2 0 71 15 215
2024 None of the above 45 25 10 9 9 1 0 71 18 290
2022 Client contact centre 41 30 17 8 4 0 0 71 12 140
2022 Health care practitioners 44 25 16 6 9 0 0 69 16 220
2022 Federal regulators 40 17 5 16 21 0 0 57 38 15
2022 Compliance, inspection and enforcement 43 28 10 7 12 0 0 71 20 45
2022 Communications or public affairs 50 29 7 8 6 0 0 79 15 130
2022 Access to information and privacy 44 31 0 25 0 0 0 75 25 10
2022 Security 32 27 16 9 5 0 11 67 15 20
2022 Science and technology 53 22 13 10 3 0 0 75 12 35
2022 Administration and operations 48 28 10 9 5 0 1 76 14 665
2022 Human resources 62 21 9 8 0 0 0 83 8 45
2022 Financial management 42 35 10 5 7 1 0 78 12 285
2022 Procurement 50 34 12 2 2 0 0 84 4 35
2022 Real property 42 32 5 10 10 0 0 75 20 20
2022 Material management 64 36 0 0 0 0 0 100 0 10
2022 Information management 50 29 10 7 3 0 0 79 10 100
2022 Information technology 44 30 17 3 4 1 0 75 7 125
2022 Evaluation 48 34 8 3 7 0 0 83 9 25
2022 Data sciences 45 39 11 2 2 0 0 84 4 70
2022 Policy 44 35 9 8 4 0 0 79 12 465
2022 Project management 49 29 7 10 5 0 0 78 15 320
2022 Other services to the public 46 30 12 8 3 1 0 77 11 160
2022 None of the above 42 24 13 10 10 0 1 67 20 190
2020 Client contact centre 46 29 14 7 4 1 0 76 10 170
2020 Health care practitioners 38 29 15 11 6 1 0 68 17 235
2020 Federal regulators 64 36 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 52 26 7 5 10 0 0 78 15 45
2020 Communications or public affairs 53 26 10 6 4 0 1 81 10 105
2020 Security 52 29 5 10 5 0 0 81 14 20
2020 Science and technology 36 36 19 5 4 0 0 72 9 45
2020 Legal services 41 41 0 18 0 0 0 82 18 10
2020 Administration and operations 48 28 13 7 4 0 0 76 11 775
2020 Human resources 48 25 11 8 8 0 0 73 16 35
2020 Financial management 48 28 9 7 8 0 0 76 15 275
2020 Procurement 52 21 13 7 7 0 0 73 14 30
2020 Real property 36 31 15 12 6 0 0 67 18 35
2020 Material management 46 7 40 8 0 0 0 53 8 10
2020 Information management 62 22 11 3 2 0 0 84 5 110
2020 Information technology 55 24 15 3 2 0 0 79 6 120
2020 Evaluation 51 21 14 7 7 0 0 72 14 15
2020 Data sciences 65 23 3 3 6 0 0 88 9 55
2020 Policy 55 26 9 5 4 0 0 81 10 400
2020 Project management 42 31 12 8 7 0 0 73 14 290
2020 Other services to the public 46 25 14 9 5 0 1 72 14 195
2020 None of the above 44 31 12 8 5 0 0 75 13 230
2019 Client contact centre 45 30 10 8 7 0 0 74 15 135
2019 Health care practitioners 47 29 12 5 6 0 0 77 11 240
2019 Compliance, inspection and enforcement 43 38 7 6 6 0 0 82 12 45
2019 Communications or public affairs 47 27 9 10 5 1 0 75 15 75
2019 Security 46 10 27 11 5 0 0 56 16 20
2019 Science and technology 28 35 15 15 8 0 0 63 22 35
2019 Administration and operations 43 28 13 9 7 0 0 71 16 730
2019 Human resources 42 35 5 7 9 0 3 79 17 40
2019 Financial management 44 27 12 9 8 0 0 71 17 225
2019 Procurement 32 27 21 11 6 3 0 61 17 20
2019 Real property 23 32 20 12 14 0 0 55 25 25
2019 Information management 50 29 7 6 3 3 2 83 9 95
2019 Information technology 36 40 15 5 4 0 0 76 9 80
2019 Evaluation 58 35 0 7 0 0 0 93 7 10
2019 Data sciences 43 37 12 6 0 2 0 82 6 45
2019 Policy 43 35 8 7 6 0 1 79 13 315
2019 Project management 39 29 14 10 6 0 1 69 17 290
2019 Other services to the public 38 22 21 8 11 0 1 60 19 180
2019 None of the above 39 34 12 9 5 0 1 74 14 210

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 41 14 9 8 0 0 68 17 220
2024 Health care practitioners 19 36 10 23 11 0 0 56 35 295
2024 Intelligence analysts 29 45 11 7 4 0 3 76 12 25
2024 Federal regulators 28 17 11 21 23 0 0 45 45 20
2024 Compliance, inspection and enforcement 37 32 7 16 6 0 2 70 23 40
2024 Communications or public affairs 21 37 16 15 8 0 2 60 24 135
2024 Access to information and privacy 22 57 0 13 8 0 0 79 21 10
2024 Security 20 48 17 11 5 0 0 68 16 35
2024 Science and technology 27 40 11 16 6 0 0 67 22 55
2024 Legal services 33 29 0 0 31 0 7 67 33 15
2024 Administration and operations 27 36 12 16 9 0 0 63 25 960
2024 Human resources 24 43 17 10 6 0 1 67 16 220
2024 Financial management 24 42 11 15 8 0 0 65 24 395
2024 Procurement 32 30 7 20 11 0 0 62 31 40
2024 Real property 21 30 16 12 21 0 0 51 33 20
2024 Information management 39 35 10 9 4 1 1 76 14 115
2024 Information technology 41 30 11 12 7 0 0 71 18 180
2024 Evaluation 16 47 23 3 10 0 0 63 14 25
2024 Data sciences 30 42 14 11 2 1 0 73 13 80
2024 Policy 21 37 15 18 9 0 0 58 27 595
2024 Project management 17 36 13 19 15 0 0 53 34 375
2024 Other services to the public 18 38 11 22 11 0 0 56 33 215
2024 None of the above 27 32 14 14 13 0 1 59 27 290
2022 Client contact centre 30 45 8 10 6 0 1 76 16 140
2022 Health care practitioners 22 40 9 20 9 0 0 62 29 220
2022 Federal regulators 24 36 8 17 11 0 4 62 30 15
2022 Compliance, inspection and enforcement 34 29 15 12 9 0 0 64 21 45
2022 Communications or public affairs 28 48 9 12 2 0 0 76 15 130
2022 Access to information and privacy 27 38 0 19 16 0 0 65 35 10
2022 Security 34 32 23 5 6 0 0 66 11 20
2022 Science and technology 29 45 17 6 2 0 0 75 8 35
2022 Administration and operations 30 38 13 12 7 0 0 68 19 660
2022 Human resources 30 34 24 13 0 0 0 64 13 45
2022 Financial management 32 43 9 7 8 0 0 75 15 285
2022 Procurement 40 28 23 5 4 0 0 68 9 35
2022 Real property 25 41 8 18 8 0 0 66 26 20
2022 Material management 67 26 0 7 0 0 0 93 7 10
2022 Information management 36 39 9 9 5 0 1 76 15 100
2022 Information technology 34 36 10 14 4 0 1 71 18 125
2022 Evaluation 35 35 11 12 8 0 0 69 20 25
2022 Data sciences 52 35 4 7 1 0 0 87 9 70
2022 Policy 22 42 14 15 6 0 0 65 21 460
2022 Project management 23 42 11 15 7 0 1 67 23 320
2022 Other services to the public 31 43 9 13 4 0 0 74 17 160
2022 None of the above 24 33 17 15 10 1 2 58 25 190
2020 Client contact centre 37 36 12 11 4 0 0 73 15 170
2020 Health care practitioners 25 44 10 14 6 0 0 70 20 230
2020 Federal regulators 14 35 14 7 30 0 0 49 37 10
2020 Compliance, inspection and enforcement 38 38 13 3 7 0 2 77 10 45
2020 Communications or public affairs 25 36 21 12 4 1 1 62 16 100
2020 Security 33 29 14 10 14 0 0 62 24 20
2020 Science and technology 22 34 24 20 0 0 0 56 20 45
2020 Legal services 32 9 18 27 14 0 0 41 41 10
2020 Administration and operations 32 41 10 12 4 0 1 74 16 775
2020 Human resources 39 39 14 9 0 0 0 78 9 35
2020 Financial management 34 39 11 8 5 0 2 76 13 275
2020 Procurement 28 36 9 18 9 0 0 64 27 30
2020 Real property 32 25 13 22 8 0 0 57 30 35
2020 Material management 53 20 13 14 0 0 0 73 14 10
2020 Information management 37 36 15 7 4 0 1 74 11 110
2020 Information technology 44 30 9 13 3 0 1 75 16 120
2020 Evaluation 37 28 7 14 14 0 0 65 28 15
2020 Data sciences 49 32 7 7 4 0 2 82 11 55
2020 Policy 27 45 12 12 3 0 1 72 15 400
2020 Project management 26 40 14 16 5 0 0 66 21 290
2020 Other services to the public 36 38 11 10 5 0 0 73 15 195
2020 None of the above 28 39 14 10 8 0 1 68 18 230
2019 Client contact centre 26 40 13 17 4 0 0 66 21 135
2019 Health care practitioners 25 46 12 14 3 0 0 71 17 240
2019 Compliance, inspection and enforcement 28 37 13 17 4 0 0 65 22 45
2019 Communications or public affairs 11 51 13 21 4 0 0 61 25 75
2019 Security 26 25 0 22 27 0 0 51 49 20
2019 Science and technology 22 32 16 21 8 0 0 55 29 35
2019 Administration and operations 26 37 12 17 9 0 0 62 25 725
2019 Human resources 34 48 11 4 2 0 0 82 7 40
2019 Financial management 24 39 10 15 12 0 0 63 27 225
2019 Procurement 7 30 18 19 27 0 0 37 45 20
2019 Real property 16 33 26 8 16 0 0 49 25 25
2019 Information management 33 30 13 15 9 0 0 63 24 95
2019 Information technology 30 29 17 13 10 0 1 60 23 80
2019 Evaluation 44 20 22 0 15 0 0 64 15 10
2019 Data sciences 30 31 16 16 7 0 0 61 23 45
2019 Policy 23 42 12 19 5 0 0 65 23 315
2019 Project management 18 41 13 18 10 0 0 59 28 290
2019 Other services to the public 21 44 10 19 6 0 0 65 25 180
2019 None of the above 22 37 17 13 10 0 1 60 23 210

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 24 14 7 9 3 3 68 18 220
2024 Health care practitioners 35 24 17 7 12 3 2 62 20 300
2024 Intelligence analysts 54 30 11 5 0 0 0 84 5 25
2024 Federal regulators 74 22 0 0 4 0 0 96 4 20
2024 Compliance, inspection and enforcement 39 32 8 2 10 9 0 78 13 45
2024 Communications or public affairs 54 27 8 6 4 0 1 82 10 135
2024 Access to information and privacy 36 43 6 7 0 8 0 86 8 10
2024 Security 48 33 14 0 0 5 0 85 0 35
2024 Science and technology 65 19 2 6 5 4 0 88 11 55
2024 Legal services 64 8 13 0 15 0 0 72 15 15
2024 Administration and operations 56 20 11 5 6 1 1 78 11 960
2024 Human resources 50 26 9 5 8 1 0 77 13 225
2024 Financial management 52 24 9 5 6 2 2 79 11 395
2024 Procurement 50 26 14 2 7 2 0 77 8 40
2024 Real property 56 15 9 3 17 0 0 71 20 20
2024 Information management 57 27 9 4 2 1 0 85 6 115
2024 Information technology 63 20 9 5 2 0 1 84 7 180
2024 Evaluation 57 10 11 11 6 0 4 70 18 25
2024 Data sciences 59 29 4 7 1 1 0 88 8 80
2024 Policy 55 23 9 6 5 2 1 80 11 595
2024 Project management 50 24 11 6 7 1 1 76 13 380
2024 Other services to the public 51 22 13 5 5 1 3 76 10 215
2024 None of the above 53 21 10 5 10 2 0 75 15 290
2022 Client contact centre 50 22 16 5 4 1 1 74 9 140
2022 Health care practitioners 46 21 19 2 9 3 1 69 12 220
2022 Federal regulators 40 22 11 5 21 0 0 62 26 15
2022 Compliance, inspection and enforcement 49 23 11 4 10 0 2 74 15 45
2022 Communications or public affairs 62 20 10 6 2 1 1 82 7 130
2022 Access to information and privacy 41 43 10 0 6 0 0 84 6 10
2022 Security 40 25 30 0 5 0 0 65 5 20
2022 Science and technology 61 18 7 5 9 0 0 79 14 35
2022 Administration and operations 56 21 12 4 4 1 2 79 9 660
2022 Human resources 60 24 7 5 0 2 2 87 5 45
2022 Financial management 54 23 10 3 8 1 1 78 11 285
2022 Procurement 61 19 17 0 4 0 0 79 4 35
2022 Real property 44 30 11 9 0 5 0 79 10 20
2022 Material management 71 17 12 0 0 0 0 88 0 10
2022 Information management 53 26 10 6 1 2 2 83 7 100
2022 Information technology 59 21 10 3 6 1 0 81 9 125
2022 Evaluation 61 22 7 0 7 0 3 86 7 25
2022 Data sciences 62 26 6 2 3 0 1 89 5 70
2022 Policy 58 22 9 5 3 1 0 82 9 460
2022 Project management 61 21 9 4 5 1 1 83 8 320
2022 Other services to the public 59 17 11 4 3 4 0 80 8 160
2022 None of the above 49 19 10 8 7 4 3 73 17 190
2020 Client contact centre 45 23 20 4 4 2 1 71 8 175
2020 Health care practitioners 40 26 18 9 4 2 1 68 13 230
2020 Federal regulators 64 7 29 0 0 0 0 71 0 10
2020 Compliance, inspection and enforcement 56 24 6 6 8 0 0 79 15 45
2020 Communications or public affairs 61 17 7 3 4 7 1 85 7 105
2020 Security 62 19 10 0 5 5 0 85 5 20
2020 Science and technology 39 31 19 3 5 4 0 73 8 40
2020 Legal services 55 36 9 0 0 0 0 91 0 10
2020 Administration and operations 52 21 15 5 4 2 1 75 9 775
2020 Human resources 48 19 14 3 8 8 0 73 12 35
2020 Financial management 49 25 12 6 7 1 1 74 13 275
2020 Procurement 42 18 19 14 3 3 0 63 18 30
2020 Real property 46 28 15 0 6 3 3 78 7 35
2020 Material management 46 14 33 0 8 0 0 60 8 10
2020 Information management 58 20 10 7 2 2 1 81 9 110
2020 Information technology 57 24 11 3 2 2 1 83 5 120
2020 Evaluation 42 30 7 0 21 0 0 72 21 15
2020 Data sciences 73 18 2 0 7 0 0 91 7 55
2020 Policy 59 18 12 5 2 1 2 79 8 400
2020 Project management 46 28 13 6 5 2 0 76 11 290
2020 Other services to the public 50 22 15 6 4 2 1 74 11 195
2020 None of the above 52 21 16 4 5 2 1 75 9 230

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 32 17 13 12 2 1 57 26 220
2024 Health care practitioners 13 27 18 20 18 4 0 42 39 300
2024 Intelligence analysts 30 29 11 10 8 12 0 66 21 25
2024 Federal regulators 17 18 22 23 9 10 0 39 36 20
2024 Compliance, inspection and enforcement 22 27 21 16 9 6 0 52 26 45
2024 Communications or public affairs 20 26 19 19 11 4 0 49 32 135
2024 Access to information and privacy 32 33 6 22 8 0 0 64 30 10
2024 Security 20 35 33 10 2 0 0 55 12 35
2024 Science and technology 29 31 11 12 13 4 0 63 26 55
2024 Legal services 25 26 14 13 16 7 0 55 30 15
2024 Administration and operations 25 30 19 12 11 3 0 57 24 965
2024 Human resources 11 29 24 15 19 2 0 41 34 220
2024 Financial management 23 32 17 13 12 3 1 57 26 395
2024 Procurement 35 18 26 9 13 0 0 53 22 35
2024 Real property 23 34 9 17 12 5 0 60 31 20
2024 Information management 33 33 13 14 5 1 1 67 20 115
2024 Information technology 38 27 20 7 5 3 0 67 13 180
2024 Evaluation 8 49 8 25 11 0 0 57 35 25
2024 Data sciences 17 40 11 17 9 6 0 61 27 80
2024 Policy 15 33 19 15 14 4 0 50 30 595
2024 Project management 20 32 16 14 14 3 0 54 30 380
2024 Other services to the public 20 26 20 18 12 4 0 48 30 215
2024 None of the above 21 28 20 10 16 5 0 51 28 290
2022 Client contact centre 24 32 19 8 11 4 2 60 20 140
2022 Health care practitioners 21 37 12 9 17 4 0 60 28 220
2022 Federal regulators 0 19 30 21 30 0 0 19 51 15
2022 Compliance, inspection and enforcement 33 29 10 13 8 7 0 67 22 45
2022 Communications or public affairs 32 39 18 7 2 2 0 72 10 130
2022 Access to information and privacy 31 27 42 0 0 0 0 58 0 10
2022 Security 16 31 41 5 0 0 7 51 5 20
2022 Science and technology 35 22 17 12 12 3 0 58 24 35
2022 Administration and operations 28 34 18 11 8 2 0 63 19 660
2022 Human resources 33 23 19 13 7 3 3 59 21 45
2022 Financial management 28 33 17 10 9 2 0 63 20 285
2022 Procurement 27 35 22 3 11 2 0 64 14 35
2022 Real property 9 41 25 12 14 0 0 50 25 20
2022 Material management 41 14 17 28 0 0 0 55 28 10
2022 Information management 22 37 25 7 6 2 0 60 14 100
2022 Information technology 26 36 19 16 3 1 0 62 19 125
2022 Evaluation 40 33 7 9 7 4 0 76 16 25
2022 Data sciences 35 34 12 11 6 2 0 71 17 70
2022 Policy 21 39 19 12 6 3 0 62 18 465
2022 Project management 25 38 11 14 11 1 0 64 25 320
2022 Other services to the public 34 27 15 14 8 2 1 62 23 160
2022 None of the above 19 32 18 11 13 6 2 54 26 190
2020 Client contact centre 24 34 19 11 9 2 0 60 20 170
2020 Health care practitioners 19 27 26 16 11 1 1 46 27 230
2020 Federal regulators 28 35 8 7 22 0 0 63 29 10
2020 Compliance, inspection and enforcement 36 30 9 4 16 4 0 69 21 45
2020 Communications or public affairs 29 35 15 12 6 2 1 66 19 105
2020 Security 37 30 19 10 5 0 0 67 14 20
2020 Science and technology 28 20 19 18 13 2 0 49 31 45
2020 Legal services 50 32 9 0 9 0 0 82 9 10
2020 Administration and operations 30 30 20 11 7 2 0 61 19 775
2020 Human resources 25 26 22 16 3 8 0 56 21 35
2020 Financial management 30 33 16 11 8 2 0 64 19 275
2020 Procurement 33 22 19 19 6 0 0 56 25 30
2020 Real property 18 37 17 25 3 0 0 55 27 35
2020 Material management 38 14 40 0 8 0 0 52 8 10
2020 Information management 27 36 19 7 10 2 0 63 17 110
2020 Information technology 27 35 20 11 7 1 0 62 18 120
2020 Evaluation 14 58 21 0 7 0 0 72 7 15
2020 Data sciences 45 27 10 8 4 6 0 76 13 55
2020 Policy 25 39 17 12 6 1 0 64 18 405
2020 Project management 28 29 18 14 8 3 0 59 23 290
2020 Other services to the public 32 27 18 10 7 6 0 63 18 200
2020 None of the above 30 32 12 12 8 4 2 65 21 230
2019 Client contact centre 27 27 18 10 14 3 0 56 25 135
2019 Health care practitioners 18 37 16 14 11 3 1 57 27 240
2019 Compliance, inspection and enforcement 24 29 13 17 11 5 0 56 30 45
2019 Communications or public affairs 20 30 23 17 8 3 0 51 26 75
2019 Security 16 11 24 33 11 5 0 29 46 20
2019 Science and technology 14 44 13 15 15 0 0 58 29 35
2019 Administration and operations 26 28 18 15 10 3 0 56 26 735
2019 Human resources 17 34 23 10 9 5 3 55 20 40
2019 Financial management 25 33 15 13 11 2 0 59 25 225
2019 Procurement 15 21 27 14 18 4 0 38 33 20
2019 Real property 14 33 19 20 11 3 0 49 32 25
2019 Information management 34 34 12 13 5 2 0 69 18 95
2019 Information technology 20 41 18 6 16 0 0 61 22 80
2019 Evaluation 15 50 13 7 7 7 0 71 16 10
2019 Data sciences 30 21 27 13 9 0 0 51 22 45
2019 Policy 18 37 15 17 10 3 0 56 28 315
2019 Project management 19 33 16 16 14 2 0 53 31 290
2019 Other services to the public 21 30 19 18 8 3 0 53 27 175
2019 None of the above 20 32 18 13 14 2 1 54 27 215

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 23 12 4 6 6 8 48 52 220
2024 Health care practitioners 23 25 22 14 10 1 4 25 75 300
2024 Intelligence analysts 44 24 19 5 4 5 0 46 54 25
2024 Federal regulators 52 11 6 10 16 0 5 55 45 20
2024 Compliance, inspection and enforcement 41 26 15 2 8 3 5 45 55 45
2024 Communications or public affairs 30 22 17 12 10 4 4 33 67 135
2024 Access to information and privacy 57 20 8 8 0 0 7 61 39 10
2024 Security 38 20 12 10 10 0 10 42 58 35
2024 Science and technology 38 39 9 4 3 6 1 41 59 55
2024 Legal services 36 30 12 8 7 0 6 39 61 15
2024 Administration and operations 41 22 14 7 9 1 5 44 56 960
2024 Human resources 46 21 14 6 8 0 4 48 52 220
2024 Financial management 41 23 13 7 9 1 6 44 56 395
2024 Procurement 39 11 30 6 7 0 7 42 58 40
2024 Real property 42 32 5 0 8 0 14 48 52 20
2024 Information management 52 20 10 2 8 0 7 56 44 115
2024 Information technology 64 20 7 2 2 3 3 68 32 180
2024 Evaluation 23 15 16 10 32 0 3 23 77 25
2024 Data sciences 52 17 15 2 5 3 6 57 43 80
2024 Policy 40 20 16 9 9 1 5 43 57 595
2024 Project management 38 30 15 8 6 1 2 39 61 380
2024 Other services to the public 35 26 17 11 5 0 6 37 63 215
2024 None of the above 39 23 17 7 8 2 4 42 58 290
2022 Client contact centre 42 29 12 2 4 3 8 140
2022 Health care practitioners 39 24 13 7 12 1 4 220
2022 Federal regulators 32 42 20 0 5 0 0 15
2022 Compliance, inspection and enforcement 47 13 17 9 5 0 8 45
2022 Communications or public affairs 49 19 15 6 7 0 4 130
2022 Access to information and privacy 62 5 7 19 7 0 0 10
2022 Security 64 21 0 0 5 0 10 20
2022 Science and technology 35 23 20 2 7 0 13 35
2022 Administration and operations 47 25 13 6 3 2 5 665
2022 Human resources 58 19 8 4 2 2 8 45
2022 Financial management 46 24 11 4 9 1 5 285
2022 Procurement 39 26 15 7 2 0 11 35
2022 Real property 80 7 4 9 0 0 0 20
2022 Material management 40 36 0 7 0 0 17 10
2022 Information management 54 21 10 7 0 1 6 100
2022 Information technology 64 18 6 2 2 2 7 125
2022 Evaluation 40 34 11 9 3 3 0 25
2022 Data sciences 44 29 11 9 5 0 2 70
2022 Policy 41 28 15 4 7 1 3 465
2022 Project management 45 25 10 7 7 1 5 320
2022 Other services to the public 46 27 10 5 5 1 6 160
2022 None of the above 39 26 14 6 6 1 8 190
2020 Client contact centre 54 24 11 5 3 0 3 175
2020 Health care practitioners 37 23 17 14 6 0 3 230
2020 Federal regulators 72 21 0 7 0 0 0 10
2020 Compliance, inspection and enforcement 35 31 11 8 1 2 11 45
2020 Communications or public affairs 38 26 17 8 4 2 5 105
2020 Security 56 30 5 0 0 0 10 20
2020 Science and technology 43 28 14 2 2 7 4 45
2020 Legal services 18 50 14 9 0 0 9 10
2020 Administration and operations 52 22 13 6 3 1 3 775
2020 Human resources 57 26 9 3 0 0 5 35
2020 Financial management 55 23 11 4 4 0 4 275
2020 Procurement 51 20 17 7 0 0 6 30
2020 Real property 53 10 25 0 6 0 6 35
2020 Material management 65 8 7 0 0 0 21 10
2020 Information management 50 23 13 4 3 2 4 110
2020 Information technology 50 22 16 3 2 3 3 120
2020 Evaluation 42 21 23 14 0 0 0 15
2020 Data sciences 52 20 10 3 7 2 6 55
2020 Policy 39 29 15 10 5 0 2 405
2020 Project management 49 29 12 4 3 1 2 290
2020 Other services to the public 50 25 14 6 3 1 2 200
2020 None of the above 48 16 16 7 7 2 4 225
2019 Client contact centre 50 20 15 5 5 0 5 135
2019 Health care practitioners 43 30 14 8 3 1 1 240
2019 Compliance, inspection and enforcement 39 34 7 10 3 1 6 45
2019 Communications or public affairs 42 27 12 11 2 5 1 75
2019 Security 68 5 11 6 5 0 5 20
2019 Science and technology 43 30 22 2 2 0 0 35
2019 Administration and operations 50 26 11 4 3 1 4 735
2019 Human resources 44 14 23 5 5 0 9 40
2019 Financial management 48 25 16 5 2 0 3 225
2019 Procurement 55 23 6 6 10 0 0 20
2019 Real property 35 29 20 4 12 0 0 25
2019 Information management 53 22 8 4 2 0 10 95
2019 Information technology 53 24 5 8 9 1 1 80
2019 Evaluation 57 23 0 0 0 0 20 10
2019 Data sciences 40 25 23 6 2 0 4 45
2019 Policy 46 27 15 7 2 1 3 315
2019 Project management 43 27 17 4 5 1 3 290
2019 Other services to the public 46 20 18 8 3 1 4 180
2019 None of the above 54 22 8 8 2 1 4 210

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 11 6 4 6 3 22 63 37 220
2024 Health care practitioners 49 7 7 5 5 2 25 68 32 300
2024 Intelligence analysts 54 11 0 0 7 5 23 74 26 25
2024 Federal regulators 56 10 6 5 17 0 5 60 40 20
2024 Compliance, inspection and enforcement 64 0 6 5 3 3 18 81 19 45
2024 Communications or public affairs 44 13 10 4 10 2 17 54 46 135
2024 Access to information and privacy 41 31 0 8 0 0 20 51 49 10
2024 Security 46 12 12 3 10 3 15 56 44 35
2024 Science and technology 57 8 3 9 9 8 6 67 33 55
2024 Legal services 57 15 7 0 7 0 14 66 34 15
2024 Administration and operations 54 11 5 4 4 2 20 69 31 965
2024 Human resources 49 13 9 4 7 1 16 59 41 220
2024 Financial management 50 9 9 4 6 3 19 64 36 395
2024 Procurement 65 2 7 4 3 0 19 80 20 40
2024 Real property 51 0 0 5 7 4 33 80 20 20
2024 Information management 53 18 4 2 3 2 18 66 34 115
2024 Information technology 58 11 8 4 4 2 12 68 32 180
2024 Evaluation 55 15 3 4 14 0 9 61 39 25
2024 Data sciences 58 3 17 9 6 0 6 61 39 80
2024 Policy 46 12 10 5 10 1 17 56 44 595
2024 Project management 54 6 5 7 5 2 21 70 30 380
2024 Other services to the public 52 7 7 5 5 2 23 69 31 215
2024 None of the above 49 9 8 3 6 4 20 64 36 290

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 3 2 2 7 8 7 82 18 220
2024 Health care practitioners 63 15 7 3 4 4 4 68 32 300
2024 Intelligence analysts 61 13 3 0 3 12 8 76 24 25
2024 Federal regulators 63 21 6 0 0 5 5 70 30 20
2024 Compliance, inspection and enforcement 53 18 2 3 8 6 10 63 37 45
2024 Communications or public affairs 59 13 5 4 3 7 8 70 30 135
2024 Access to information and privacy 78 7 8 0 0 0 7 84 16 10
2024 Security 75 7 10 0 0 3 5 81 19 35
2024 Science and technology 60 11 8 0 5 13 3 72 28 55
2024 Legal services 71 0 16 0 7 0 6 75 25 15
2024 Administration and operations 66 11 6 3 4 4 7 73 27 960
2024 Human resources 62 13 6 3 3 4 9 71 29 220
2024 Financial management 61 12 7 4 6 3 7 68 32 395
2024 Procurement 65 14 9 0 0 4 8 73 27 40
2024 Real property 62 16 5 0 0 0 16 75 25 20
2024 Information management 70 12 2 0 1 6 10 83 17 115
2024 Information technology 80 5 5 0 2 3 4 87 13 180
2024 Evaluation 38 23 7 0 8 10 15 50 50 25
2024 Data sciences 74 13 5 1 2 2 3 78 22 80
2024 Policy 65 8 7 4 4 5 8 74 26 595
2024 Project management 62 11 9 5 3 5 6 70 30 380
2024 Other services to the public 63 9 9 4 3 5 7 72 28 215
2024 None of the above 59 13 10 2 5 6 5 66 34 285
2022 Client contact centre 64 12 6 1 5 4 8 140
2022 Health care practitioners 71 5 5 8 4 4 5 220
2022 Federal regulators 43 16 19 0 11 6 6 15
2022 Compliance, inspection and enforcement 72 6 4 2 9 3 4 45
2022 Communications or public affairs 73 11 4 4 1 3 5 130
2022 Access to information and privacy 57 0 0 7 7 29 0 10
2022 Security 58 17 0 6 0 11 8 20
2022 Science and technology 58 7 10 2 2 6 15 35
2022 Administration and operations 69 10 5 3 4 4 4 660
2022 Human resources 74 10 2 0 0 2 11 45
2022 Financial management 70 9 6 2 4 6 3 285
2022 Procurement 72 10 5 0 2 2 9 35
2022 Real property 83 8 9 0 0 0 0 20
2022 Material management 80 0 0 0 9 0 11 10
2022 Information management 76 9 3 1 2 4 6 100
2022 Information technology 75 5 5 4 0 2 8 125
2022 Evaluation 68 12 0 0 7 10 3 25
2022 Data sciences 81 12 2 1 2 0 3 70
2022 Policy 71 11 6 2 3 3 5 465
2022 Project management 67 11 6 2 4 5 5 320
2022 Other services to the public 71 8 5 1 5 5 5 160
2022 None of the above 63 11 5 2 7 3 8 190
2020 Client contact centre 72 7 9 2 4 4 3 175
2020 Health care practitioners 65 16 5 1 5 5 2 230
2020 Federal regulators 63 7 0 22 0 0 8 10
2020 Compliance, inspection and enforcement 68 4 7 2 5 4 11 45
2020 Communications or public affairs 73 7 4 2 4 4 7 105
2020 Security 80 5 6 0 0 0 10 20
2020 Science and technology 76 2 7 5 0 2 8 45
2020 Legal services 82 0 0 9 0 0 9 10
2020 Administration and operations 70 12 7 4 3 2 3 770
2020 Human resources 70 13 0 8 0 0 8 35
2020 Financial management 71 11 6 2 3 3 3 275
2020 Procurement 74 13 3 0 3 0 7 30
2020 Real property 63 19 6 0 6 3 3 35
2020 Material management 73 0 7 8 0 0 13 10
2020 Information management 71 11 4 1 4 4 5 110
2020 Information technology 81 7 3 2 3 2 2 120
2020 Evaluation 62 15 0 0 15 0 7 10
2020 Data sciences 75 8 0 4 3 6 4 55
2020 Policy 75 10 4 2 4 2 3 405
2020 Project management 66 12 8 2 6 4 2 290
2020 Other services to the public 67 15 7 2 3 4 2 195
2020 None of the above 71 6 6 1 3 5 6 225
2019 Client contact centre 59 15 9 4 6 3 4 135
2019 Health care practitioners 69 12 5 3 3 5 2 240
2019 Compliance, inspection and enforcement 71 9 4 6 3 2 6 45
2019 Communications or public affairs 73 13 5 2 2 4 1 75
2019 Security 78 5 5 6 0 0 5 20
2019 Science and technology 62 15 13 2 5 0 3 35
2019 Administration and operations 60 13 8 5 5 4 5 730
2019 Human resources 59 12 4 0 14 2 8 40
2019 Financial management 65 13 7 2 3 6 4 220
2019 Procurement 53 10 12 0 7 12 6 20
2019 Real property 60 4 10 4 19 3 0 25
2019 Information management 66 10 6 0 4 6 7 95
2019 Information technology 66 12 9 0 4 6 4 80
2019 Evaluation 80 13 0 0 7 0 0 10
2019 Data sciences 72 10 8 2 6 2 0 45
2019 Policy 63 13 9 4 6 4 2 310
2019 Project management 61 15 9 3 6 3 4 290
2019 Other services to the public 62 11 11 2 6 5 3 180
2019 None of the above 66 8 7 4 6 4 5 210

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 68 7 5 1 4 4 11 80 20 220
2024 Health care practitioners 63 12 5 3 4 3 10 72 28 300
2024 Intelligence analysts 60 12 0 0 0 9 19 83 17 25
2024 Federal regulators 62 11 4 6 6 5 5 69 31 20
2024 Compliance, inspection and enforcement 61 5 9 3 5 3 14 74 26 45
2024 Communications or public affairs 53 10 4 5 7 2 19 67 33 135
2024 Access to information and privacy 78 7 0 0 0 0 15 92 8 10
2024 Security 70 11 7 5 0 0 7 75 25 35
2024 Science and technology 62 10 9 2 2 6 9 73 27 55
2024 Legal services 55 8 6 10 15 0 6 59 41 15
2024 Administration and operations 68 7 5 2 3 2 13 79 21 960
2024 Human resources 60 12 6 1 3 2 16 73 27 220
2024 Financial management 62 11 6 3 2 2 14 74 26 395
2024 Procurement 67 7 7 0 8 2 9 75 25 40
2024 Real property 73 0 0 0 6 0 21 93 7 20
2024 Information management 61 11 2 3 3 3 18 77 23 115
2024 Information technology 76 6 3 1 1 2 11 87 13 180
2024 Evaluation 47 14 0 7 13 3 17 58 42 25
2024 Data sciences 76 2 2 5 2 0 13 88 12 80
2024 Policy 62 7 5 4 5 2 15 75 25 595
2024 Project management 66 8 4 3 3 3 13 78 22 380
2024 Other services to the public 65 6 4 3 4 3 15 79 21 215
2024 None of the above 65 8 7 1 4 3 11 76 24 290

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 15 6 3 5 6 10 65 35 220
2024 Health care practitioners 49 15 12 5 7 2 12 56 44 300
2024 Intelligence analysts 53 12 0 8 3 9 15 69 31 25
2024 Federal regulators 57 17 5 4 12 0 5 60 40 20
2024 Compliance, inspection and enforcement 53 18 2 2 14 3 9 60 40 45
2024 Communications or public affairs 49 9 7 6 11 2 16 60 40 135
2024 Access to information and privacy 71 7 7 0 0 0 15 84 16 10
2024 Security 60 8 12 2 5 2 10 69 31 35
2024 Science and technology 55 10 4 9 5 10 8 66 34 55
2024 Legal services 34 8 27 10 15 0 6 36 64 15
2024 Administration and operations 55 12 8 5 8 2 9 63 37 960
2024 Human resources 53 16 9 5 6 2 10 59 41 220
2024 Financial management 49 14 8 7 9 2 11 57 43 395
2024 Procurement 55 10 16 2 8 2 7 60 40 40
2024 Real property 57 11 0 0 15 0 17 69 31 20
2024 Information management 52 13 7 5 3 2 17 65 35 115
2024 Information technology 65 11 8 3 4 2 7 71 29 180
2024 Evaluation 35 0 22 8 26 0 9 39 61 25
2024 Data sciences 63 11 4 5 7 1 9 70 30 80
2024 Policy 48 13 11 4 11 2 11 55 45 595
2024 Project management 48 18 10 7 5 2 8 54 46 380
2024 Other services to the public 55 12 6 7 8 1 11 63 37 215
2024 None of the above 54 13 9 4 8 3 10 62 38 290

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 22 17 15 18 4 0 48 35 220
2024 Health care practitioners 12 26 14 20 20 4 3 41 44 300
2024 Intelligence analysts 26 34 11 7 14 8 0 65 22 25
2024 Federal regulators 16 16 25 17 26 0 0 32 43 20
2024 Compliance, inspection and enforcement 15 30 13 16 22 5 0 47 40 40
2024 Communications or public affairs 11 42 9 21 15 2 0 54 37 135
2024 Access to information and privacy 32 0 18 42 8 0 0 32 50 10
2024 Security 20 18 30 19 7 5 2 41 27 35
2024 Science and technology 26 24 15 11 18 5 2 53 31 55
2024 Legal services 34 26 20 12 7 0 0 60 19 15
2024 Administration and operations 22 29 12 16 17 3 2 54 34 960
2024 Human resources 13 28 19 17 19 2 2 43 37 225
2024 Financial management 21 31 15 13 15 3 2 55 29 395
2024 Procurement 22 44 11 13 8 2 0 67 22 40
2024 Real property 24 34 9 11 22 0 0 59 33 20
2024 Information management 23 33 13 12 12 5 1 60 25 115
2024 Information technology 25 33 11 11 12 3 6 64 25 180
2024 Evaluation 14 30 15 17 11 9 3 50 32 25
2024 Data sciences 12 40 13 24 10 1 0 52 35 80
2024 Policy 18 34 9 14 19 3 2 55 36 595
2024 Project management 18 32 11 16 20 3 0 51 37 380
2024 Other services to the public 15 31 14 16 17 3 3 50 35 215
2024 None of the above 13 30 13 16 22 5 1 46 41 290
2022 Client contact centre 25 35 11 13 13 3 0 63 27 140
2022 Health care practitioners 17 32 13 14 21 2 1 50 36 220
2022 Federal regulators 20 28 11 7 30 4 0 50 38 15
2022 Compliance, inspection and enforcement 27 30 12 17 14 0 0 57 31 45
2022 Communications or public affairs 38 27 12 12 8 2 1 67 20 130
2022 Access to information and privacy 31 5 0 13 0 44 6 73 27 10
2022 Security 11 34 25 5 6 15 4 56 13 20
2022 Science and technology 19 39 10 14 19 0 0 58 33 35
2022 Administration and operations 27 33 11 16 10 2 1 62 27 660
2022 Human resources 27 29 17 11 9 4 2 60 22 45
2022 Financial management 25 36 15 11 11 1 1 62 23 285
2022 Procurement 29 40 9 4 12 2 4 74 17 35
2022 Real property 31 25 11 18 10 0 5 59 29 20
2022 Material management 41 21 29 9 0 0 0 62 9 10
2022 Information management 21 32 12 13 13 6 3 58 28 100
2022 Information technology 32 37 8 7 9 3 4 75 17 125
2022 Evaluation 26 49 11 4 7 3 0 77 11 25
2022 Data sciences 32 36 10 11 7 4 1 71 18 70
2022 Policy 29 37 12 11 9 2 1 67 20 465
2022 Project management 26 30 13 13 13 3 2 60 27 320
2022 Other services to the public 26 33 11 10 13 3 5 64 24 160
2022 None of the above 18 30 12 15 20 3 3 51 36 190
2020 Client contact centre 22 26 21 14 13 2 3 50 28 175
2020 Health care practitioners 16 25 20 16 15 5 3 45 34 230
2020 Federal regulators 42 8 7 36 7 0 0 50 43 10
2020 Compliance, inspection and enforcement 26 26 14 11 19 4 0 54 31 45
2020 Communications or public affairs 26 40 9 13 8 2 2 69 22 105
2020 Security 21 25 29 6 14 0 5 48 21 20
2020 Science and technology 16 23 22 20 14 2 3 41 36 45
2020 Legal services 18 41 23 0 18 0 0 59 18 10
2020 Administration and operations 25 28 17 13 12 3 1 55 27 775
2020 Human resources 14 26 22 19 8 6 5 45 30 35
2020 Financial management 24 29 15 12 14 3 2 56 27 275
2020 Procurement 21 32 12 17 19 0 0 52 35 30
2020 Real property 15 16 29 14 18 0 8 33 35 35
2020 Material management 22 0 44 26 8 0 0 22 34 10
2020 Information management 26 27 13 11 15 5 2 58 29 110
2020 Information technology 28 18 20 12 17 3 3 49 30 120
2020 Evaluation 35 44 0 0 21 0 0 79 21 15
2020 Data sciences 32 38 15 2 7 6 0 74 9 55
2020 Policy 27 28 18 14 8 2 2 58 23 405
2020 Project management 25 29 13 15 15 3 1 56 31 290
2020 Other services to the public 25 27 12 10 16 8 2 58 28 200
2020 None of the above 23 29 17 12 10 5 4 57 24 225
2019 Client contact centre 18 32 9 15 23 2 1 51 40 130
2019 Health care practitioners 16 30 16 14 18 5 1 49 34 240
2019 Compliance, inspection and enforcement 26 27 11 22 12 3 0 54 35 45
2019 Communications or public affairs 23 33 18 9 16 2 0 57 25 75
2019 Security 31 5 16 22 27 0 0 35 49 20
2019 Science and technology 5 35 14 27 18 0 0 41 45 35
2019 Administration and operations 23 26 16 15 17 3 1 51 33 735
2019 Human resources 15 21 20 21 18 2 2 38 41 40
2019 Financial management 24 28 18 13 15 2 1 53 28 225
2019 Procurement 22 14 13 22 19 10 0 40 46 20
2019 Real property 18 20 22 19 22 0 0 38 40 25
2019 Information management 25 26 12 18 9 5 5 56 30 95
2019 Information technology 21 19 20 16 18 2 4 43 36 80
2019 Evaluation 13 8 23 7 22 20 7 29 40 10
2019 Data sciences 27 20 12 21 20 0 0 47 41 45
2019 Policy 26 31 11 12 15 3 2 60 29 315
2019 Project management 19 31 12 17 18 2 1 51 36 285
2019 Other services to the public 17 22 26 12 17 6 1 41 31 180
2019 None of the above 15 27 20 12 19 2 3 45 33 210

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 40 13 13 9 0 0 65 22 220
2024 Health care practitioners 17 33 14 18 17 1 0 50 35 300
2024 Intelligence analysts 37 27 27 4 5 0 0 64 9 25
2024 Federal regulators 16 45 18 5 16 0 0 61 22 20
2024 Compliance, inspection and enforcement 19 41 11 13 17 0 0 60 29 45
2024 Communications or public affairs 33 28 12 13 12 1 0 62 26 135
2024 Access to information and privacy 64 22 14 0 0 0 0 86 0 10
2024 Security 19 48 18 10 5 0 0 67 15 35
2024 Science and technology 44 34 5 12 5 0 0 78 17 55
2024 Legal services 32 39 0 15 14 0 0 71 29 15
2024 Administration and operations 34 36 10 11 8 0 0 70 19 960
2024 Human resources 20 39 17 15 9 0 0 58 25 225
2024 Financial management 27 37 17 9 9 0 1 65 18 390
2024 Procurement 26 40 12 12 9 0 0 66 21 35
2024 Real property 37 33 9 3 18 0 0 70 21 20
2024 Information management 39 41 6 8 6 0 1 80 14 115
2024 Information technology 46 29 12 7 5 0 0 75 13 180
2024 Evaluation 37 32 7 14 10 0 0 68 24 25
2024 Data sciences 26 41 14 13 6 0 0 67 19 80
2024 Policy 27 37 13 14 9 0 0 64 23 590
2024 Project management 29 41 9 13 7 0 0 70 21 380
2024 Other services to the public 27 40 13 10 10 0 0 67 20 215
2024 None of the above 36 29 12 12 10 0 1 66 22 290
2022 Client contact centre 31 40 13 12 4 0 0 71 17 140
2022 Health care practitioners 26 34 15 9 16 0 0 60 25 220
2022 Federal regulators 41 9 11 23 16 0 0 49 39 15
2022 Compliance, inspection and enforcement 30 39 7 17 7 0 0 69 24 45
2022 Communications or public affairs 33 49 5 8 4 0 0 82 12 130
2022 Access to information and privacy 51 23 26 0 0 0 0 74 0 10
2022 Security 21 62 6 11 0 0 0 83 11 20
2022 Science and technology 32 44 9 12 2 0 0 76 15 35
2022 Administration and operations 36 39 11 7 7 0 0 75 14 665
2022 Human resources 38 39 15 4 3 0 0 78 7 45
2022 Financial management 35 38 12 8 7 0 0 73 16 285
2022 Procurement 42 37 13 7 0 0 0 79 7 35
2022 Real property 30 47 19 4 0 0 0 77 4 20
2022 Material management 42 49 9 0 0 0 0 91 0 10
2022 Information management 29 49 12 5 4 1 0 78 9 100
2022 Information technology 41 36 15 4 4 0 0 77 8 125
2022 Evaluation 35 43 6 4 11 0 0 78 16 25
2022 Data sciences 46 32 8 10 5 0 0 77 15 70
2022 Policy 33 42 10 9 6 0 0 75 15 460
2022 Project management 35 41 10 9 4 0 0 76 14 320
2022 Other services to the public 36 36 10 11 7 0 0 72 18 160
2022 None of the above 32 32 19 9 9 0 0 64 18 190
2020 Client contact centre 38 34 15 8 6 1 0 72 13 170
2020 Health care practitioners 26 35 18 15 5 0 0 61 20 230
2020 Federal regulators 57 21 0 0 22 0 0 78 22 10
2020 Compliance, inspection and enforcement 35 41 6 11 7 0 0 76 18 45
2020 Communications or public affairs 44 37 6 11 3 0 0 81 13 105
2020 Security 38 31 10 15 5 0 0 70 20 20
2020 Science and technology 23 47 16 7 7 0 0 70 14 45
2020 Legal services 27 41 14 9 9 0 0 68 18 10
2020 Administration and operations 35 40 12 9 3 0 0 75 12 770
2020 Human resources 36 22 17 16 3 6 0 61 20 35
2020 Financial management 37 37 12 9 5 0 0 74 13 275
2020 Procurement 32 32 14 6 16 0 0 64 22 30
2020 Real property 19 66 3 9 3 0 0 85 12 35
2020 Material management 38 21 7 13 21 0 0 60 34 10
2020 Information management 32 34 17 11 6 0 0 66 17 110
2020 Information technology 42 38 11 6 3 0 0 80 9 120
2020 Evaluation 35 51 0 7 7 0 0 86 14 15
2020 Data sciences 46 43 6 2 4 0 0 89 6 55
2020 Policy 43 36 9 9 2 1 0 80 11 395
2020 Project management 36 37 10 12 4 0 0 74 16 290
2020 Other services to the public 41 31 11 9 7 0 1 73 15 195
2020 None of the above 35 40 10 9 6 0 0 75 15 225
2019 Client contact centre 35 37 10 10 8 0 0 73 17 130
2019 Health care practitioners 32 41 10 8 9 0 0 73 17 240
2019 Compliance, inspection and enforcement 28 37 11 21 3 0 0 66 23 40
2019 Communications or public affairs 35 43 7 11 4 0 0 78 15 75
2019 Security 38 40 0 16 5 0 0 78 22 20
2019 Science and technology 23 28 18 20 10 0 0 52 30 35
2019 Administration and operations 34 33 15 11 6 0 1 68 17 725
2019 Human resources 25 50 5 9 11 0 0 75 21 40
2019 Financial management 28 39 16 10 6 0 0 68 16 220
2019 Procurement 18 41 28 3 9 0 0 59 12 20
2019 Real property 21 36 20 12 11 0 0 57 23 25
2019 Information management 34 39 11 7 7 0 2 74 14 95
2019 Information technology 38 36 16 6 4 0 0 74 9 80
2019 Evaluation 43 15 7 13 22 0 0 58 35 10
2019 Data sciences 30 48 8 12 2 0 0 77 14 45
2019 Policy 35 38 12 9 4 0 0 74 14 310
2019 Project management 27 44 13 10 5 0 0 71 15 290
2019 Other services to the public 29 35 15 14 7 0 0 65 21 180
2019 None of the above 26 35 18 12 8 0 1 62 20 210

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 31 13 12 8 0 1 66 20 220
2024 Health care practitioners 26 33 16 13 11 0 0 60 24 300
2024 Intelligence analysts 35 42 14 0 9 0 0 78 9 25
2024 Federal regulators 49 23 18 10 0 0 0 73 10 20
2024 Compliance, inspection and enforcement 25 46 5 20 4 0 0 71 24 45
2024 Communications or public affairs 33 32 11 16 8 0 0 65 24 135
2024 Access to information and privacy 38 12 50 0 0 0 0 50 0 10
2024 Security 35 36 21 5 2 0 0 71 8 35
2024 Science and technology 59 24 5 6 3 2 0 85 9 55
2024 Legal services 46 12 27 0 15 0 0 58 15 15
2024 Administration and operations 39 33 12 8 7 0 0 73 15 960
2024 Human resources 27 39 17 8 7 0 1 68 16 225
2024 Financial management 35 32 17 8 7 0 0 68 15 395
2024 Procurement 27 28 27 9 9 0 0 55 19 40
2024 Real property 35 33 16 7 8 0 0 69 16 20
2024 Information management 49 31 12 2 5 0 0 80 8 115
2024 Information technology 54 26 9 7 4 0 0 80 11 180
2024 Evaluation 39 30 7 24 0 0 0 69 24 25
2024 Data sciences 39 35 4 17 4 0 0 74 22 80
2024 Policy 31 36 14 12 7 0 0 67 19 595
2024 Project management 35 36 12 8 9 0 0 71 17 380
2024 Other services to the public 29 40 16 9 5 0 0 69 15 215
2024 None of the above 43 24 16 8 9 0 0 67 17 290
2022 Client contact centre 35 34 16 11 4 0 0 69 15 140
2022 Health care practitioners 33 31 15 10 12 0 0 64 22 220
2022 Federal regulators 41 14 26 9 11 0 0 55 19 15
2022 Compliance, inspection and enforcement 33 43 16 2 4 0 3 77 6 45
2022 Communications or public affairs 42 46 2 7 4 0 0 87 11 130
2022 Access to information and privacy 42 48 10 0 0 0 0 90 0 10
2022 Security 25 45 25 5 0 0 0 70 5 20
2022 Science and technology 34 43 15 0 8 0 0 77 8 35
2022 Administration and operations 42 33 13 7 5 0 0 75 12 660
2022 Human resources 48 33 14 3 2 0 0 81 5 45
2022 Financial management 37 38 16 5 4 0 0 75 9 285
2022 Procurement 47 38 9 4 2 0 0 85 5 35
2022 Real property 26 47 24 3 0 0 0 73 3 20
2022 Material management 55 19 26 0 0 0 0 74 0 10
2022 Information management 34 40 19 5 3 0 0 73 8 100
2022 Information technology 52 25 15 5 3 0 1 78 8 125
2022 Evaluation 44 25 16 8 7 0 0 69 15 25
2022 Data sciences 54 32 8 4 1 0 0 86 6 70
2022 Policy 44 33 10 9 4 1 0 77 13 465
2022 Project management 40 38 8 8 5 0 0 78 13 320
2022 Other services to the public 44 31 10 9 6 0 0 75 15 160
2022 None of the above 33 39 15 4 10 0 0 71 14 190
2020 Client contact centre 37 36 16 7 5 0 0 72 12 170
2020 Health care practitioners 28 34 19 14 5 0 0 63 19 235
2020 Federal regulators 43 28 0 7 22 0 0 71 29 10
2020 Compliance, inspection and enforcement 38 37 7 11 7 0 0 75 18 45
2020 Communications or public affairs 52 28 9 7 3 1 0 81 10 105
2020 Security 37 38 15 5 5 0 0 75 10 20
2020 Science and technology 20 48 14 8 9 0 0 68 18 45
2020 Legal services 18 27 36 9 9 0 0 45 18 10
2020 Administration and operations 41 34 15 6 5 0 0 75 11 775
2020 Human resources 39 25 17 14 5 0 0 64 19 35
2020 Financial management 41 34 14 7 4 0 0 75 11 275
2020 Procurement 36 37 10 3 13 0 0 73 17 30
2020 Real property 23 56 11 7 4 0 0 79 10 35
2020 Material management 45 15 20 0 21 0 0 60 21 10
2020 Information management 40 33 12 8 6 0 1 74 14 110
2020 Information technology 49 34 8 7 3 0 0 82 10 120
2020 Evaluation 58 21 0 7 14 0 0 79 21 15
2020 Data sciences 60 29 9 2 0 0 0 89 2 55
2020 Policy 46 35 9 7 3 0 0 81 10 400
2020 Project management 43 29 11 13 4 0 0 72 17 290
2020 Other services to the public 39 31 17 5 8 0 0 70 13 195
2020 None of the above 36 37 13 8 5 0 0 74 13 225
2019 Client contact centre 37 30 16 10 7 0 0 67 17 130
2019 Health care practitioners 36 41 10 8 6 0 0 77 13 240
2019 Compliance, inspection and enforcement 38 26 13 21 3 0 0 63 24 45
2019 Communications or public affairs 45 29 14 8 4 0 0 74 12 75
2019 Security 43 35 0 22 0 0 0 78 22 20
2019 Science and technology 33 26 15 15 10 0 0 60 25 35
2019 Administration and operations 40 33 13 8 6 0 0 73 14 730
2019 Human resources 29 48 7 9 7 0 0 76 16 40
2019 Financial management 35 34 14 11 5 0 0 69 17 220
2019 Procurement 25 36 21 10 7 0 0 62 17 20
2019 Real property 15 49 10 7 18 0 0 64 25 25
2019 Information management 45 31 9 9 5 0 0 77 14 95
2019 Information technology 39 34 16 3 7 0 0 73 10 80
2019 Evaluation 36 30 15 13 7 0 0 65 20 10
2019 Data sciences 41 39 12 6 2 0 0 80 8 45
2019 Policy 36 37 12 9 6 1 0 73 15 310
2019 Project management 33 37 15 8 7 0 0 70 15 290
2019 Other services to the public 35 31 17 11 6 0 0 65 17 180
2019 None of the above 33 37 19 7 4 0 1 70 10 210

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 35 13 11 8 0 0 69 18 220
2024 Health care practitioners 20 29 15 19 16 1 0 49 35 300
2024 Intelligence analysts 46 30 21 0 3 0 0 76 3 25
2024 Federal regulators 32 30 18 15 6 0 0 62 21 20
2024 Compliance, inspection and enforcement 25 48 11 5 9 0 2 74 15 45
2024 Communications or public affairs 31 36 11 11 11 1 0 67 22 135
2024 Access to information and privacy 38 38 23 0 0 0 0 77 0 10
2024 Security 19 39 24 10 7 0 0 58 17 35
2024 Science and technology 38 34 9 12 6 0 1 73 18 55
2024 Legal services 37 40 0 15 7 0 0 78 22 15
2024 Administration and operations 36 35 13 8 8 0 0 71 16 960
2024 Human resources 26 44 14 8 9 0 0 69 16 220
2024 Financial management 32 41 12 9 6 0 0 73 15 395
2024 Procurement 29 50 7 3 10 0 0 80 13 40
2024 Real property 23 52 0 7 18 0 0 75 25 20
2024 Information management 44 34 14 4 3 1 0 78 7 115
2024 Information technology 48 31 8 5 6 1 0 80 11 180
2024 Evaluation 48 24 6 10 11 0 0 73 21 25
2024 Data sciences 39 34 11 10 5 1 0 74 15 80
2024 Policy 29 37 14 11 7 0 1 67 19 595
2024 Project management 29 36 13 12 9 1 0 66 21 380
2024 Other services to the public 33 32 16 12 7 0 0 65 19 215
2024 None of the above 38 29 11 11 10 0 1 68 21 290
2022 Client contact centre 40 36 12 9 3 0 0 76 12 140
2022 Health care practitioners 31 31 15 11 10 2 0 63 22 220
2022 Federal regulators 30 26 27 0 16 0 0 57 16 15
2022 Compliance, inspection and enforcement 30 39 16 7 6 0 2 70 13 45
2022 Communications or public affairs 42 38 9 9 2 0 0 80 12 130
2022 Access to information and privacy 21 60 19 0 0 0 0 81 0 10
2022 Security 17 65 13 5 0 0 0 82 5 20
2022 Science and technology 39 32 11 10 8 0 0 71 18 35
2022 Administration and operations 39 34 14 7 5 0 0 73 13 665
2022 Human resources 41 43 6 8 2 0 0 84 9 45
2022 Financial management 39 37 10 9 5 0 1 76 14 285
2022 Procurement 44 33 16 7 0 0 0 78 7 35
2022 Real property 21 42 13 15 8 0 0 63 23 20
2022 Material management 42 33 12 14 0 0 0 74 14 10
2022 Information management 32 44 17 5 1 1 0 77 6 100
2022 Information technology 50 31 12 2 4 0 1 81 7 125
2022 Evaluation 39 37 12 8 3 0 0 76 12 25
2022 Data sciences 47 39 6 5 2 0 0 87 8 70
2022 Policy 38 40 9 9 4 0 0 78 13 465
2022 Project management 37 40 11 7 4 1 0 77 12 320
2022 Other services to the public 49 28 9 9 4 0 0 77 13 160
2022 None of the above 31 38 13 9 9 0 0 69 18 190
2020 Client contact centre 37 36 12 9 6 0 0 73 15 170
2020 Health care practitioners 23 40 17 16 4 1 0 63 20 230
2020 Federal regulators 49 7 15 7 22 0 0 56 29 10
2020 Compliance, inspection and enforcement 31 37 15 8 8 0 0 69 16 45
2020 Communications or public affairs 35 37 12 13 3 0 0 72 16 105
2020 Security 31 35 11 14 10 0 0 65 24 20
2020 Science and technology 31 32 24 10 4 0 0 62 14 40
2020 Legal services 41 41 0 9 9 0 0 82 18 10
2020 Administration and operations 36 41 11 10 2 0 0 77 12 765
2020 Human resources 37 39 9 6 9 0 0 76 15 35
2020 Financial management 40 39 11 7 4 0 0 79 10 275
2020 Procurement 42 35 0 6 17 0 0 77 23 30
2020 Real property 15 46 11 21 7 0 0 61 27 30
2020 Material management 38 21 20 8 13 0 0 60 21 10
2020 Information management 42 36 14 5 2 0 0 79 7 110
2020 Information technology 48 34 8 4 5 0 1 83 9 120
2020 Evaluation 21 58 7 0 14 0 0 79 14 15
2020 Data sciences 48 42 3 7 0 0 0 90 7 55
2020 Policy 38 39 10 9 3 0 0 78 12 400
2020 Project management 35 37 15 9 3 0 0 73 12 290
2020 Other services to the public 39 33 13 12 3 0 0 72 15 195
2020 None of the above 33 39 13 8 6 0 0 72 14 225
2019 Client contact centre 33 39 11 8 9 0 0 72 17 130
2019 Health care practitioners 27 42 11 15 6 0 0 69 20 235
2019 Compliance, inspection and enforcement 27 36 14 19 4 0 0 63 23 45
2019 Communications or public affairs 35 40 11 12 1 0 0 76 14 75
2019 Security 22 40 6 22 11 0 0 62 33 20
2019 Science and technology 14 38 20 20 8 0 0 52 29 35
2019 Administration and operations 34 37 14 9 5 0 0 72 14 715
2019 Human resources 29 48 7 11 5 0 0 77 16 40
2019 Financial management 28 40 13 11 8 0 0 68 18 220
2019 Procurement 16 39 32 7 6 0 0 55 13 20
2019 Real property 19 22 26 19 11 3 0 42 31 25
2019 Information management 37 46 3 10 4 0 0 83 14 90
2019 Information technology 40 36 11 6 7 0 0 76 13 75
2019 Evaluation 36 42 15 0 7 0 0 78 7 10
2019 Data sciences 36 35 16 4 4 2 2 74 9 45
2019 Policy 34 40 13 9 4 0 0 74 14 310
2019 Project management 27 39 14 12 9 0 0 66 20 285
2019 Other services to the public 28 39 12 13 7 0 0 68 20 180
2019 None of the above 30 35 16 15 3 1 0 66 18 205

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 40 17 9 7 4 0 65 17 220
2024 Health care practitioners 13 27 25 15 14 5 0 43 30 300
2024 Intelligence analysts 17 32 22 16 4 9 0 54 22 25
2024 Federal regulators 21 52 17 10 0 0 0 73 10 20
2024 Compliance, inspection and enforcement 7 44 16 15 16 3 0 53 31 45
2024 Communications or public affairs 21 45 8 18 7 2 0 67 25 135
2024 Access to information and privacy 40 26 27 7 0 0 0 67 7 10
2024 Security 17 38 33 10 0 2 0 56 10 35
2024 Science and technology 33 38 5 9 7 7 0 77 18 55
2024 Legal services 34 44 8 0 7 7 0 84 8 15
2024 Administration and operations 26 37 15 10 6 4 0 66 17 960
2024 Human resources 16 29 29 12 8 5 1 48 21 225
2024 Financial management 23 36 18 11 7 4 1 62 19 395
2024 Procurement 20 48 18 2 10 2 0 70 12 40
2024 Real property 30 24 23 4 19 0 0 54 23 20
2024 Information management 31 44 10 8 4 3 1 78 12 115
2024 Information technology 36 34 15 9 3 1 2 73 12 180
2024 Evaluation 22 22 23 19 7 7 0 47 28 25
2024 Data sciences 13 47 18 15 4 2 0 62 19 80
2024 Policy 22 38 17 15 6 2 0 62 21 595
2024 Project management 23 37 13 16 8 3 0 62 25 380
2024 Other services to the public 16 34 24 14 8 4 0 52 23 215
2024 None of the above 23 36 16 12 11 2 0 61 23 290
2022 Client contact centre 24 41 18 11 4 1 1 67 15 140
2022 Health care practitioners 21 33 18 13 12 3 0 56 26 220
2022 Federal regulators 20 24 21 14 21 0 0 44 35 15
2022 Compliance, inspection and enforcement 21 51 15 6 5 2 0 73 11 45
2022 Communications or public affairs 32 49 11 3 4 1 1 82 7 130
2022 Access to information and privacy 39 23 19 0 0 19 0 76 0 10
2022 Security 11 49 18 10 6 6 0 65 16 20
2022 Science and technology 32 35 14 14 5 0 0 67 19 35
2022 Administration and operations 26 40 18 8 5 4 0 68 13 660
2022 Human resources 24 45 10 11 4 7 0 74 15 45
2022 Financial management 26 38 15 9 6 4 0 68 16 285
2022 Procurement 34 46 12 3 2 3 0 82 5 35
2022 Real property 39 37 5 19 0 0 0 77 19 20
2022 Material management 48 14 29 9 0 0 0 62 9 10
2022 Information management 18 42 22 6 6 5 1 63 13 100
2022 Information technology 35 37 15 9 1 3 0 74 11 125
2022 Evaluation 38 38 9 8 7 0 0 76 15 25
2022 Data sciences 30 44 13 2 2 7 1 81 5 70
2022 Policy 25 45 15 9 4 2 0 72 13 465
2022 Project management 26 42 14 8 7 2 0 70 16 320
2022 Other services to the public 29 40 15 9 6 2 0 70 16 160
2022 None of the above 23 30 20 10 12 4 1 56 23 190
2020 Client contact centre 24 38 17 13 3 4 0 65 17 170
2020 Health care practitioners 15 43 20 14 4 4 0 61 19 235
2020 Federal regulators 46 31 0 0 24 0 0 76 24 10
2020 Compliance, inspection and enforcement 25 46 9 13 5 2 0 73 18 45
2020 Communications or public affairs 39 35 10 9 4 2 1 76 14 105
2020 Security 20 31 25 24 0 0 0 51 24 20
2020 Science and technology 11 40 25 19 5 0 0 51 24 45
2020 Legal services 27 27 23 0 23 0 0 54 23 10
2020 Administration and operations 26 40 20 7 4 3 0 68 11 775
2020 Human resources 22 37 21 5 6 8 0 64 12 35
2020 Financial management 26 43 17 6 4 4 0 72 11 275
2020 Procurement 33 41 14 3 6 3 0 77 9 30
2020 Real property 17 51 9 16 4 3 0 70 21 35
2020 Material management 23 27 29 0 21 0 0 50 21 10
2020 Information management 22 43 15 6 8 6 0 69 15 110
2020 Information technology 33 43 11 8 2 2 2 79 10 120
2020 Evaluation 28 51 7 0 14 0 0 79 14 15
2020 Data sciences 32 54 4 6 0 5 0 90 6 55
2020 Policy 25 48 14 8 3 2 0 74 11 400
2020 Project management 22 44 16 10 5 4 0 68 15 290
2020 Other services to the public 28 34 21 8 5 2 1 64 14 200
2020 None of the above 24 43 17 7 6 3 0 69 14 225
2019 Client contact centre 23 37 18 10 5 5 1 64 16 135
2019 Health care practitioners 18 47 16 13 5 1 0 65 18 240
2019 Compliance, inspection and enforcement 28 33 23 14 0 3 0 62 14 45
2019 Communications or public affairs 28 50 11 8 3 1 0 78 11 75
2019 Security 22 42 25 5 5 0 0 64 11 20
2019 Science and technology 9 37 28 10 10 5 0 49 21 35
2019 Administration and operations 20 40 20 11 4 4 0 64 15 730
2019 Human resources 17 44 15 15 9 0 0 61 24 40
2019 Financial management 20 39 20 11 5 6 0 62 16 225
2019 Procurement 18 52 21 0 9 0 0 70 9 20
2019 Real property 13 32 29 9 14 2 0 46 24 25
2019 Information management 21 38 18 11 4 9 0 64 16 95
2019 Information technology 19 47 15 10 5 5 0 69 15 80
2019 Evaluation 23 43 17 0 8 8 0 72 9 10
2019 Data sciences 21 42 18 10 4 2 2 66 15 45
2019 Policy 20 47 16 10 6 1 0 67 17 315
2019 Project management 18 43 16 12 7 3 0 64 20 290
2019 Other services to the public 19 35 25 11 8 2 0 55 20 180
2019 None of the above 16 41 21 11 5 4 3 60 17 210

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 29 9 9 11 0 1 70 21 220
2024 Health care practitioners 17 29 16 16 22 0 0 46 38 300
2024 Intelligence analysts 37 25 15 12 11 0 0 62 23 25
2024 Federal regulators 50 28 11 6 5 0 0 78 11 20
2024 Compliance, inspection and enforcement 15 56 8 12 8 0 2 72 20 40
2024 Communications or public affairs 24 34 9 12 20 0 0 59 32 135
2024 Access to information and privacy 71 15 0 14 0 0 0 86 14 10
2024 Security 28 34 26 5 7 0 0 62 12 35
2024 Science and technology 36 30 8 13 10 2 1 68 23 50
2024 Legal services 50 12 8 23 7 0 0 62 31 15
2024 Administration and operations 39 29 10 10 12 0 0 68 22 960
2024 Human resources 28 38 11 11 10 0 1 67 22 225
2024 Financial management 31 32 9 13 15 0 0 63 28 395
2024 Procurement 42 35 2 4 18 0 0 77 21 40
2024 Real property 32 31 0 8 29 0 0 63 37 20
2024 Information management 49 26 7 5 12 1 1 76 17 115
2024 Information technology 51 24 10 5 9 0 2 76 14 180
2024 Evaluation 27 22 6 11 29 4 0 51 42 25
2024 Data sciences 36 31 9 9 15 0 0 67 24 80
2024 Policy 33 33 8 13 13 0 0 66 26 595
2024 Project management 32 33 8 13 13 0 0 65 27 380
2024 Other services to the public 35 28 12 14 11 0 0 63 25 215
2024 None of the above 38 26 11 9 15 1 0 64 25 290
2022 Client contact centre 46 31 10 9 4 0 0 77 12 140
2022 Health care practitioners 35 29 10 16 9 0 1 65 26 220
2022 Federal regulators 41 23 9 0 27 0 0 64 27 15
2022 Compliance, inspection and enforcement 49 33 6 10 1 0 0 82 12 45
2022 Communications or public affairs 35 44 8 12 2 0 0 79 14 130
2022 Access to information and privacy 25 40 28 0 6 0 0 65 6 10
2022 Security 25 47 18 5 0 0 6 76 5 20
2022 Science and technology 45 44 4 7 0 0 0 89 7 35
2022 Administration and operations 45 31 9 9 5 0 0 77 14 660
2022 Human resources 42 34 15 5 4 0 0 76 9 45
2022 Financial management 42 33 8 9 7 0 0 75 17 285
2022 Procurement 56 34 6 2 2 0 0 90 4 35
2022 Real property 50 42 0 0 8 0 0 92 8 20
2022 Material management 72 9 12 7 0 0 0 81 7 10
2022 Information management 53 28 5 8 5 0 0 81 14 100
2022 Information technology 47 31 3 14 4 0 1 79 18 125
2022 Evaluation 58 23 7 8 3 0 0 81 12 25
2022 Data sciences 52 28 14 4 2 0 0 80 6 70
2022 Policy 39 34 9 10 8 0 0 73 17 460
2022 Project management 46 28 9 6 11 1 0 75 17 320
2022 Other services to the public 48 31 8 7 7 0 0 79 14 160
2022 None of the above 41 28 10 10 10 0 0 69 20 190
2020 Client contact centre 45 36 8 6 5 0 0 81 11 175
2020 Health care practitioners 28 32 14 15 10 0 0 61 25 230
2020 Federal regulators 50 21 0 30 0 0 0 70 30 10
2020 Compliance, inspection and enforcement 35 31 14 14 7 0 0 65 21 45
2020 Communications or public affairs 39 23 12 16 9 1 0 63 25 105
2020 Security 46 20 24 5 5 0 0 67 10 20
2020 Science and technology 23 50 15 4 9 0 0 73 13 45
2020 Legal services 68 9 14 0 9 0 0 77 9 10
2020 Administration and operations 45 30 8 11 5 0 1 75 16 770
2020 Human resources 48 24 11 14 3 0 0 72 16 35
2020 Financial management 45 35 10 7 3 0 0 81 10 275
2020 Procurement 45 27 7 7 14 0 0 72 22 30
2020 Real property 35 44 13 5 3 0 0 79 8 35
2020 Material management 50 15 14 8 13 0 0 65 21 10
2020 Information management 51 29 8 7 4 1 0 81 11 110
2020 Information technology 54 29 8 4 5 0 0 83 9 120
2020 Evaluation 51 28 0 7 14 0 0 79 21 15
2020 Data sciences 45 36 9 2 7 0 0 81 9 55
2020 Policy 44 32 8 10 6 0 0 76 16 400
2020 Project management 46 33 9 6 6 0 0 79 12 290
2020 Other services to the public 45 28 14 9 4 0 0 73 13 200
2020 None of the above 43 28 11 10 7 0 0 71 18 225
2019 Client contact centre 40 30 11 12 7 0 0 70 19 130
2019 Health care practitioners 36 35 9 13 8 0 0 70 21 240
2019 Compliance, inspection and enforcement 31 37 15 10 7 0 0 68 17 45
2019 Communications or public affairs 43 36 9 7 4 0 1 80 11 75
2019 Security 32 35 16 6 5 5 0 71 12 20
2019 Science and technology 32 40 15 10 3 0 0 72 13 35
2019 Administration and operations 43 31 9 11 6 0 0 74 17 730
2019 Human resources 41 34 7 11 7 0 0 75 18 40
2019 Financial management 43 33 9 10 5 0 0 77 15 225
2019 Procurement 12 48 22 11 7 0 0 60 18 20
2019 Real property 38 24 19 8 10 0 0 63 18 25
2019 Information management 52 30 6 9 3 1 0 83 11 95
2019 Information technology 49 31 9 5 6 0 0 80 11 80
2019 Evaluation 58 22 0 0 20 0 0 80 20 10
2019 Data sciences 56 15 14 8 6 0 0 71 15 45
2019 Policy 42 35 8 8 6 0 0 77 14 315
2019 Project management 36 33 11 12 8 0 0 68 20 290
2019 Other services to the public 36 34 14 10 6 0 0 71 16 180
2019 None of the above 41 34 10 10 5 0 0 75 15 210

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 31 14 10 6 0 1 70 16 220
2024 Health care practitioners 23 28 21 15 12 0 1 52 27 300
2024 Intelligence analysts 60 29 7 4 0 0 0 89 4 25
2024 Federal regulators 27 28 18 16 11 0 0 55 27 20
2024 Compliance, inspection and enforcement 20 39 31 5 3 0 2 60 9 45
2024 Communications or public affairs 36 31 24 4 3 0 1 69 7 135
2024 Access to information and privacy 56 13 31 0 0 0 0 69 0 10
2024 Security 46 28 16 8 2 0 0 74 10 35
2024 Science and technology 43 23 14 17 4 0 0 66 21 55
2024 Legal services 38 34 8 20 0 0 0 72 20 15
2024 Administration and operations 41 26 17 7 7 0 1 68 14 965
2024 Human resources 34 35 16 8 5 0 2 70 14 225
2024 Financial management 42 31 16 5 6 0 0 73 11 395
2024 Procurement 54 24 8 11 4 0 0 78 15 40
2024 Real property 45 31 14 0 10 0 0 76 10 20
2024 Information management 47 31 8 8 1 2 2 82 9 115
2024 Information technology 57 28 9 4 2 0 0 85 6 180
2024 Evaluation 18 43 20 8 12 0 0 60 20 25
2024 Data sciences 54 25 14 4 2 0 0 80 7 80
2024 Policy 40 30 17 7 6 0 0 70 13 595
2024 Project management 33 32 17 9 9 0 1 65 18 380
2024 Other services to the public 26 35 17 11 10 1 1 62 21 215
2024 None of the above 33 33 15 10 9 1 1 67 18 290
2022 Client contact centre 32 32 22 7 4 1 2 66 11 140
2022 Health care practitioners 28 27 19 11 15 0 0 55 26 220
2022 Federal regulators 21 44 15 14 5 0 0 65 19 15
2022 Compliance, inspection and enforcement 38 27 17 7 10 0 2 66 17 45
2022 Communications or public affairs 36 28 16 14 6 0 0 64 19 130
2022 Access to information and privacy 30 44 26 0 0 0 0 74 0 10
2022 Security 33 35 18 14 0 0 0 68 14 20
2022 Science and technology 42 27 19 11 0 0 0 69 11 35
2022 Administration and operations 37 31 15 8 8 0 0 69 16 660
2022 Human resources 40 30 25 4 2 0 0 70 5 45
2022 Financial management 36 33 15 8 7 0 0 69 16 285
2022 Procurement 45 35 11 3 6 0 0 79 9 35
2022 Real property 26 24 15 24 12 0 0 49 36 20
2022 Material management 67 26 7 0 0 0 0 93 0 10
2022 Information management 45 30 16 5 2 0 3 77 7 100
2022 Information technology 44 32 11 8 3 0 1 77 11 125
2022 Evaluation 27 46 13 11 3 0 0 72 14 25
2022 Data sciences 46 27 16 5 6 0 0 73 11 70
2022 Policy 32 33 17 9 8 0 0 66 17 465
2022 Project management 29 33 18 11 9 0 1 63 20 320
2022 Other services to the public 34 25 17 12 12 0 0 59 24 160
2022 None of the above 37 26 18 6 12 0 0 63 18 190
2020 Client contact centre 42 32 17 6 3 0 0 74 8 170
2020 Health care practitioners 26 26 20 14 13 0 0 52 27 230
2020 Federal regulators 14 58 14 14 0 0 0 72 14 10
2020 Compliance, inspection and enforcement 35 36 17 2 10 0 0 71 12 45
2020 Communications or public affairs 29 25 15 17 13 0 0 54 30 105
2020 Security 46 25 10 10 10 0 0 71 19 20
2020 Science and technology 26 36 24 9 2 0 3 64 11 45
2020 Legal services 27 55 9 0 9 0 0 82 9 10
2020 Administration and operations 37 28 18 10 6 0 0 65 17 770
2020 Human resources 46 19 22 11 3 0 0 65 13 35
2020 Financial management 38 32 15 9 7 0 0 70 16 275
2020 Procurement 28 40 13 9 7 0 3 71 16 30
2020 Real property 24 23 25 13 14 0 0 47 27 35
2020 Material management 50 21 13 16 0 0 0 71 16 10
2020 Information management 43 38 10 2 6 0 2 82 8 110
2020 Information technology 37 31 17 5 9 0 1 69 14 115
2020 Evaluation 14 51 7 7 21 0 0 65 28 15
2020 Data sciences 22 33 29 7 7 0 2 57 14 55
2020 Policy 25 36 18 10 11 0 0 61 21 400
2020 Project management 30 33 18 12 7 0 0 63 19 290
2020 Other services to the public 40 26 15 10 8 1 1 67 18 195
2020 None of the above 30 34 14 11 10 0 0 64 21 225
2019 Client contact centre 29 28 19 13 9 0 2 58 22 130
2019 Health care practitioners 27 25 23 15 10 0 0 52 25 240
2019 Compliance, inspection and enforcement 21 45 12 9 7 6 0 71 17 45
2019 Communications or public affairs 24 38 23 9 5 0 0 62 14 75
2019 Security 43 31 21 0 5 0 0 73 5 20
2019 Science and technology 28 40 24 5 2 0 0 69 7 35
2019 Administration and operations 34 30 20 9 7 0 0 64 16 725
2019 Human resources 33 37 17 8 4 0 0 71 12 40
2019 Financial management 35 35 17 7 5 0 1 71 12 220
2019 Procurement 16 60 8 3 13 0 0 76 16 20
2019 Real property 25 22 24 11 18 0 0 48 29 25
2019 Information management 48 35 14 1 3 0 0 83 3 95
2019 Information technology 30 31 24 7 6 1 1 63 13 80
2019 Evaluation 58 20 0 7 15 0 0 78 22 10
2019 Data sciences 43 30 17 8 2 0 0 73 10 45
2019 Policy 34 38 17 7 5 0 0 71 12 315
2019 Project management 22 36 20 9 11 0 0 59 21 285
2019 Other services to the public 31 29 16 12 12 0 0 60 24 180
2019 None of the above 36 25 18 9 8 0 5 63 18 210

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 20 11 6 10 1 6 71 17 220
2024 Health care practitioners 43 21 15 8 9 2 2 67 17 300
2024 Intelligence analysts 61 13 12 5 4 5 0 77 10 25
2024 Federal regulators 73 16 11 0 0 0 0 89 0 20
2024 Compliance, inspection and enforcement 63 27 3 0 7 0 0 89 7 45
2024 Communications or public affairs 62 21 10 5 2 0 0 83 7 135
2024 Access to information and privacy 63 23 6 0 8 0 0 86 8 10
2024 Security 58 21 11 2 5 0 2 81 8 35
2024 Science and technology 72 17 4 0 1 4 2 94 1 55
2024 Legal services 56 23 0 14 7 0 0 79 21 15
2024 Administration and operations 61 21 6 3 5 1 2 85 9 960
2024 Human resources 61 23 6 4 5 1 0 85 9 225
2024 Financial management 53 29 7 4 4 1 1 84 9 395
2024 Procurement 69 18 4 0 5 2 2 90 6 40
2024 Real property 61 28 8 3 0 0 0 89 3 20
2024 Information management 64 20 3 3 3 2 5 91 6 115
2024 Information technology 69 18 7 3 1 2 1 89 5 180
2024 Evaluation 48 28 13 7 0 4 0 79 7 25
2024 Data sciences 70 21 5 1 2 0 1 92 3 80
2024 Policy 65 19 6 4 4 1 2 86 8 595
2024 Project management 62 23 5 5 3 2 0 87 8 380
2024 Other services to the public 56 21 9 5 6 0 3 79 12 215
2024 None of the above 57 18 10 3 8 1 3 78 11 290
2022 Client contact centre 42 34 8 4 5 1 6 82 9 140
2022 Health care practitioners 47 23 9 6 8 3 4 75 15 220
2022 Federal regulators 37 46 0 5 5 0 6 89 11 15
2022 Compliance, inspection and enforcement 66 19 5 6 4 0 0 85 10 45
2022 Communications or public affairs 70 22 3 1 1 3 0 95 2 130
2022 Access to information and privacy 62 12 19 7 0 0 0 74 7 10
2022 Security 41 31 6 5 0 13 5 87 6 20
2022 Science and technology 77 23 0 0 0 0 0 100 0 35
2022 Administration and operations 64 22 6 3 3 2 1 88 6 660
2022 Human resources 64 28 4 3 0 0 0 93 3 45
2022 Financial management 59 27 4 3 4 2 1 88 7 285
2022 Procurement 64 21 8 2 0 3 3 89 2 35
2022 Real property 69 12 9 0 0 10 0 90 0 20
2022 Material management 88 0 12 0 0 0 0 88 0 10
2022 Information management 73 16 6 3 1 2 0 90 4 100
2022 Information technology 64 21 7 1 2 1 3 89 3 125
2022 Evaluation 56 34 7 3 0 0 0 90 3 25
2022 Data sciences 74 18 3 2 0 2 2 96 2 70
2022 Policy 65 22 4 3 2 2 2 90 6 460
2022 Project management 66 20 5 3 4 1 1 88 7 320
2022 Other services to the public 64 19 7 3 2 1 3 87 5 160
2022 None of the above 59 19 7 5 7 1 2 80 13 190

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 38 32 29 220
2024 Health care practitioners 40 27 34 300
2024 Intelligence analysts 36 37 27 25
2024 Federal regulators 28 11 61 20
2024 Compliance, inspection and enforcement 29 43 28 45
2024 Communications or public affairs 49 17 34 135
2024 Access to information and privacy 40 39 21 10
2024 Security 40 20 40 35
2024 Science and technology 35 40 25 55
2024 Legal services 39 27 34 15
2024 Administration and operations 44 26 30 965
2024 Human resources 49 22 30 225
2024 Financial management 40 31 29 395
2024 Procurement 35 29 35 40
2024 Real property 33 39 28 20
2024 Information management 31 22 47 115
2024 Information technology 30 41 29 180
2024 Evaluation 49 29 21 25
2024 Data sciences 47 26 27 80
2024 Policy 48 19 33 595
2024 Project management 42 32 27 380
2024 Other services to the public 37 30 33 215
2024 None of the above 35 31 34 290
2022 Client contact centre 38 29 32 140
2022 Health care practitioners 36 36 28 220
2022 Federal regulators 39 25 37 15
2022 Compliance, inspection and enforcement 46 32 21 45
2022 Communications or public affairs 40 28 31 130
2022 Access to information and privacy 24 35 42 10
2022 Security 4 43 54 20
2022 Science and technology 30 46 24 35
2022 Administration and operations 45 22 32 665
2022 Human resources 45 31 24 45
2022 Financial management 42 25 32 285
2022 Procurement 42 28 30 35
2022 Real property 61 26 13 20
2022 Material management 68 25 7 10
2022 Information management 38 28 35 100
2022 Information technology 29 35 36 125
2022 Evaluation 53 16 31 25
2022 Data sciences 48 26 26 70
2022 Policy 48 18 34 460
2022 Project management 47 24 29 320
2022 Other services to the public 44 31 25 160
2022 None of the above 41 27 32 190
2020 Client contact centre 22 36 42 175
2020 Health care practitioners 24 41 35 230
2020 Federal regulators 50 21 29 10
2020 Compliance, inspection and enforcement 22 51 26 45
2020 Communications or public affairs 35 30 34 105
2020 Security 35 30 35 20
2020 Science and technology 36 36 28 45
2020 Legal services 41 50 9 10
2020 Administration and operations 29 32 39 775
2020 Human resources 36 30 34 35
2020 Financial management 25 40 35 275
2020 Procurement 18 33 50 30
2020 Real property 31 17 52 35
2020 Material management 27 58 14 10
2020 Information management 28 38 34 110
2020 Information technology 14 46 40 120
2020 Evaluation 42 37 21 15
2020 Data sciences 28 40 32 55
2020 Policy 35 28 37 405
2020 Project management 29 29 42 290
2020 Other services to the public 20 33 47 200
2020 None of the above 25 42 33 230
2019 Client contact centre 38 31 31 135
2019 Health care practitioners 22 46 32 240
2019 Compliance, inspection and enforcement 18 53 29 45
2019 Communications or public affairs 36 29 35 75
2019 Security 27 31 42 20
2019 Science and technology 27 42 31 35
2019 Administration and operations 34 29 37 735
2019 Human resources 42 32 26 40
2019 Financial management 37 30 33 225
2019 Procurement 40 31 29 20
2019 Real property 26 34 40 25
2019 Information management 20 38 43 95
2019 Information technology 23 34 44 80
2019 Evaluation 29 41 30 10
2019 Data sciences 34 32 34 45
2019 Policy 45 25 30 315
2019 Project management 33 28 39 290
2019 Other services to the public 29 36 34 180
2019 None of the above 25 37 38 215

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Client contact centre 9 39 32 6 10 4 80
2024 Health care practitioners 15 17 24 29 6 9 110
2024 Compliance, inspection and enforcement 20 12 57 0 6 6 15
2024 Communications or public affairs 5 28 45 8 5 9 65
2024 Security 24 21 31 11 0 13 15
2024 Science and technology 4 30 20 8 32 4 20
2024 Administration and operations 14 36 30 5 8 7 415
2024 Human resources 5 28 49 7 3 9 105
2024 Financial management 10 29 38 6 9 8 150
2024 Procurement 5 51 23 0 21 0 15
2024 Information management 30 32 19 6 0 12 35
2024 Information technology 14 22 41 6 16 2 50
2024 Evaluation 0 33 32 14 6 15 15
2024 Data sciences 5 34 29 12 7 14 35
2024 Policy 5 24 42 8 15 6 280
2024 Project management 10 36 35 10 5 5 160
2024 Other services to the public 12 17 33 15 19 4 75
2024 None of the above 11 20 32 9 15 13 95
2022 Client contact centre 19 38 33 7 0 4 55
2022 Health care practitioners 12 27 19 23 14 5 75
2022 Compliance, inspection and enforcement 4 27 66 3 0 0 25
2022 Communications or public affairs 15 30 46 3 1 4 45
2022 Science and technology 21 0 55 16 0 7 10
2022 Administration and operations 14 42 28 3 6 7 295
2022 Human resources 13 45 23 0 10 9 20
2022 Financial management 16 37 27 6 5 8 120
2022 Procurement 13 27 37 6 0 17 15
2022 Real property 28 47 7 0 0 17 15
2022 Information management 5 39 36 3 11 6 35
2022 Information technology 13 11 39 8 19 10 35
2022 Evaluation 5 9 39 15 26 6 10
2022 Data sciences 2 50 32 5 8 3 30
2022 Policy 6 36 46 5 7 1 210
2022 Project management 11 32 32 4 8 13 145
2022 Other services to the public 13 34 23 2 14 13 70
2022 None of the above 15 25 28 15 14 2 75
2020 Client contact centre 4 35 51 3 0 8 40
2020 Health care practitioners 38 18 29 0 2 13 55
2020 Compliance, inspection and enforcement 26 10 65 0 0 0 10
2020 Communications or public affairs 11 21 57 0 3 8 35
2020 Science and technology 31 11 38 21 0 0 15
2020 Administration and operations 11 40 34 3 4 8 225
2020 Human resources 0 39 46 0 8 8 15
2020 Financial management 9 33 53 1 1 3 70
2020 Real property 29 29 33 0 9 0 10
2020 Information management 9 23 49 13 0 6 30
2020 Information technology 30 29 35 0 0 6 15
2020 Data sciences 12 38 42 0 9 0 15
2020 Policy 10 26 51 3 5 6 145
2020 Project management 7 32 45 4 2 10 85
2020 Other services to the public 12 29 32 6 5 16 45
2020 None of the above 13 28 39 4 8 8 65
2019 Client contact centre 16 31 46 1 3 4 50
2019 Health care practitioners 25 18 22 18 3 15 55
2019 Communications or public affairs 7 18 47 4 12 12 25
2019 Science and technology 10 0 81 9 0 0 10
2019 Administration and operations 14 34 33 4 9 6 255
2019 Human resources 10 41 25 11 6 6 20
2019 Financial management 9 30 39 5 10 7 80
2019 Information management 27 4 41 0 12 16 20
2019 Information technology 5 18 62 5 6 5 20
2019 Data sciences 0 50 43 0 7 0 15
2019 Policy 8 32 49 4 4 3 145
2019 Project management 11 30 42 6 5 8 95
2019 Other services to the public 17 19 36 9 11 8 60
2019 None of the above 18 19 40 7 8 8 60
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 36 12 5 4 0 0 80 8 220
2024 Health care practitioners 33 39 11 10 5 2 0 74 15 300
2024 Intelligence analysts 34 55 4 4 3 0 0 89 8 25
2024 Federal regulators 45 51 0 4 0 0 0 96 4 20
2024 Compliance, inspection and enforcement 46 46 0 5 2 0 0 93 7 45
2024 Communications or public affairs 36 43 6 11 2 0 0 80 14 135
2024 Access to information and privacy 64 28 0 8 0 0 0 92 8 10
2024 Security 31 39 15 7 7 0 0 70 14 35
2024 Science and technology 49 35 11 6 0 0 0 84 6 55
2024 Legal services 41 52 0 0 7 0 0 93 7 15
2024 Administration and operations 46 37 8 6 3 0 0 84 9 960
2024 Human resources 35 40 14 5 4 1 0 77 9 225
2024 Financial management 45 39 9 5 2 0 0 84 7 395
2024 Procurement 56 31 11 3 0 0 0 86 3 40
2024 Real property 37 54 0 3 6 0 0 91 9 20
2024 Information management 51 31 10 5 1 1 0 84 7 115
2024 Information technology 52 35 4 5 3 0 0 87 9 180
2024 Evaluation 55 34 3 7 0 0 0 90 7 25
2024 Data sciences 36 48 7 6 3 0 0 84 10 80
2024 Policy 38 39 9 8 5 0 0 77 14 595
2024 Project management 42 43 6 7 2 0 0 85 9 380
2024 Other services to the public 36 44 8 10 2 0 0 80 12 215
2024 None of the above 43 32 13 7 5 0 0 75 13 290
2022 Client contact centre 51 39 5 3 1 0 1 91 5 140
2022 Health care practitioners 43 30 12 9 6 0 0 73 15 220
2022 Federal regulators 42 35 9 14 0 0 0 78 14 15
2022 Compliance, inspection and enforcement 38 37 8 11 6 0 0 75 17 45
2022 Communications or public affairs 45 40 9 4 2 0 0 84 6 130
2022 Access to information and privacy 46 29 19 6 0 0 0 75 6 10
2022 Security 24 56 15 5 0 0 0 81 5 20
2022 Science and technology 47 42 6 5 0 0 0 89 5 35
2022 Administration and operations 48 39 8 3 2 0 0 87 5 665
2022 Human resources 40 48 7 4 0 0 0 89 4 45
2022 Financial management 53 37 4 3 3 0 0 90 6 285
2022 Procurement 58 33 9 0 0 0 0 91 0 35
2022 Real property 51 45 0 0 4 0 0 96 4 20
2022 Material management 81 7 12 0 0 0 0 88 0 10
2022 Information management 42 42 10 6 0 0 0 84 6 95
2022 Information technology 53 34 10 2 1 0 0 88 3 125
2022 Evaluation 54 38 0 8 0 0 0 92 8 25
2022 Data sciences 50 33 5 10 2 0 0 83 12 70
2022 Policy 47 41 6 4 1 0 0 88 5 465
2022 Project management 48 37 5 6 4 0 0 86 10 320
2022 Other services to the public 53 39 5 2 1 0 0 92 3 160
2022 None of the above 41 42 9 4 4 0 0 83 8 190
2020 Client contact centre 54 34 6 2 4 0 0 88 7 170
2020 Health care practitioners 36 39 13 9 2 0 0 76 12 235
2020 Federal regulators 57 43 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 49 31 8 7 5 0 0 80 12 45
2020 Communications or public affairs 47 34 13 5 1 0 0 81 6 105
2020 Security 28 52 0 10 10 0 0 80 20 20
2020 Science and technology 40 41 16 2 0 0 0 82 2 45
2020 Legal services 50 32 9 0 9 0 0 82 9 10
2020 Administration and operations 51 36 6 5 1 0 0 88 6 765
2020 Human resources 36 41 11 5 0 6 0 83 6 35
2020 Financial management 50 39 6 2 2 0 0 89 4 275
2020 Procurement 40 34 9 6 11 0 0 74 17 30
2020 Real property 40 38 10 7 5 0 0 78 12 35
2020 Material management 66 20 15 0 0 0 0 85 0 10
2020 Information management 48 35 7 9 1 1 0 83 9 110
2020 Information technology 49 42 7 1 1 0 0 92 2 120
2020 Evaluation 58 42 0 0 0 0 0 100 0 15
2020 Data sciences 50 34 8 7 0 0 0 84 7 55
2020 Policy 52 38 5 3 1 0 0 91 5 400
2020 Project management 50 39 7 2 2 0 0 88 4 290
2020 Other services to the public 52 30 9 8 1 0 0 82 9 195
2020 None of the above 55 26 9 4 5 1 0 82 10 225
2019 Client contact centre 49 36 7 6 2 0 0 85 8 130
2019 Health care practitioners 34 47 9 7 4 0 0 81 10 240
2019 Compliance, inspection and enforcement 37 29 25 9 0 0 0 65 9 45
2019 Communications or public affairs 45 39 8 6 1 1 0 85 7 75
2019 Security 41 20 5 27 5 0 0 62 33 20
2019 Science and technology 34 44 10 9 3 0 0 78 12 35
2019 Administration and operations 46 34 11 5 4 0 0 80 9 725
2019 Human resources 47 41 5 2 5 0 0 88 7 40
2019 Financial management 36 41 13 5 5 0 0 77 10 220
2019 Procurement 24 62 3 8 3 0 0 85 11 20
2019 Real property 27 51 9 3 10 0 0 78 13 25
2019 Information management 45 39 10 3 2 0 1 84 6 95
2019 Information technology 36 44 12 4 4 0 0 80 8 80
2019 Evaluation 50 22 28 0 0 0 0 72 0 10
2019 Data sciences 47 39 13 2 0 0 0 85 2 45
2019 Policy 46 32 11 9 2 0 0 78 11 315
2019 Project management 42 36 12 6 3 1 0 79 9 290
2019 Other services to the public 46 41 7 4 2 0 0 88 6 180
2019 None of the above 37 38 14 6 3 1 1 76 9 210

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 40 14 13 7 1 0 67 19 220
2024 Health care practitioners 13 35 24 15 11 2 0 49 27 300
2024 Intelligence analysts 25 49 15 7 3 0 0 74 10 25
2024 Federal regulators 29 37 23 11 0 0 0 67 11 20
2024 Compliance, inspection and enforcement 10 58 9 15 9 0 0 67 24 45
2024 Communications or public affairs 14 41 12 20 12 2 0 56 32 135
2024 Access to information and privacy 53 35 6 7 0 0 0 88 7 10
2024 Security 15 48 26 10 0 2 0 64 10 35
2024 Science and technology 35 23 22 12 6 2 0 59 19 55
2024 Legal services 15 65 0 13 7 0 0 80 20 15
2024 Administration and operations 24 42 16 10 6 1 0 67 17 960
2024 Human resources 13 43 24 12 7 1 0 57 19 220
2024 Financial management 21 44 18 11 6 0 0 65 17 395
2024 Procurement 24 38 30 0 6 2 0 63 7 35
2024 Real property 8 59 13 11 8 0 0 67 20 20
2024 Information management 29 38 19 8 4 2 0 68 13 115
2024 Information technology 35 36 16 7 4 3 0 73 11 180
2024 Evaluation 16 44 10 21 10 0 0 59 31 25
2024 Data sciences 16 44 11 11 14 3 0 63 26 80
2024 Policy 19 41 13 17 8 1 0 61 25 595
2024 Project management 21 41 15 12 9 2 0 63 22 380
2024 Other services to the public 22 39 20 10 8 2 0 62 18 215
2024 None of the above 22 34 22 12 8 1 0 57 20 290
2022 Client contact centre 32 42 11 11 3 0 0 74 14 140
2022 Health care practitioners 21 40 19 11 7 2 0 61 19 220
2022 Federal regulators 27 26 16 15 16 0 0 53 31 15
2022 Compliance, inspection and enforcement 26 40 16 11 6 0 0 66 18 45
2022 Communications or public affairs 25 46 14 11 3 1 0 71 14 130
2022 Access to information and privacy 30 54 10 6 0 0 0 84 6 10
2022 Security 17 46 37 0 0 0 0 63 0 20
2022 Science and technology 25 38 14 18 5 0 0 63 23 35
2022 Administration and operations 28 44 14 10 4 1 0 72 14 660
2022 Human resources 29 44 14 5 0 8 0 80 6 45
2022 Financial management 26 50 12 7 4 1 0 77 11 285
2022 Procurement 36 35 23 6 0 0 0 71 6 35
2022 Real property 18 69 9 0 4 0 0 87 4 20
2022 Material management 48 36 17 0 0 0 0 83 0 10
2022 Information management 29 47 14 8 1 1 0 77 9 100
2022 Information technology 26 41 24 6 3 0 0 67 9 125
2022 Evaluation 32 51 8 9 0 0 0 83 9 25
2022 Data sciences 30 49 7 8 5 1 0 79 14 70
2022 Policy 25 51 11 10 2 1 0 77 12 460
2022 Project management 22 48 13 11 4 1 0 71 16 320
2022 Other services to the public 34 39 11 10 5 1 0 74 15 160
2022 None of the above 20 39 20 11 7 3 0 61 19 190
2020 Client contact centre 34 39 14 8 3 1 0 74 11 175
2020 Health care practitioners 17 46 18 13 4 2 0 64 18 235
2020 Federal regulators 42 29 0 0 29 0 0 71 29 10
2020 Compliance, inspection and enforcement 22 33 26 7 11 0 0 56 19 45
2020 Communications or public affairs 32 43 12 9 3 1 0 76 11 105
2020 Security 46 20 19 10 5 0 0 67 14 20
2020 Science and technology 21 35 25 16 2 0 0 56 18 45
2020 Legal services 41 36 0 0 23 0 0 77 23 10
2020 Administration and operations 29 46 15 6 2 2 0 76 9 775
2020 Human resources 34 34 23 9 0 0 0 68 9 35
2020 Financial management 32 41 17 7 2 1 0 74 9 275
2020 Procurement 29 46 18 6 0 0 0 75 6 30
2020 Real property 15 51 12 23 0 0 0 65 23 35
2020 Material management 45 8 34 0 13 0 0 53 13 10
2020 Information management 35 45 15 3 2 0 0 80 5 110
2020 Information technology 35 43 10 10 3 0 0 77 13 120
2020 Evaluation 37 42 7 7 7 0 0 79 14 15
2020 Data sciences 33 48 10 3 2 4 0 84 6 55
2020 Policy 32 45 10 8 3 1 0 78 11 405
2020 Project management 26 49 14 7 3 2 0 76 10 290
2020 Other services to the public 29 37 17 9 3 4 0 70 12 200
2020 None of the above 29 37 21 6 6 1 0 67 12 230
2019 Client contact centre 25 36 21 13 5 0 0 61 18 135
2019 Health care practitioners 19 46 18 9 7 1 0 66 16 240
2019 Compliance, inspection and enforcement 11 37 35 13 5 0 0 48 17 45
2019 Communications or public affairs 24 44 20 3 6 2 0 70 9 75
2019 Security 16 26 31 16 11 0 0 42 27 20
2019 Science and technology 8 37 32 22 2 0 0 45 23 35
2019 Administration and operations 24 43 17 9 6 1 0 68 15 735
2019 Human resources 25 36 11 11 5 10 2 70 18 40
2019 Financial management 21 41 18 12 9 0 0 62 21 225
2019 Procurement 22 33 21 14 10 0 0 54 24 20
2019 Real property 10 33 19 22 16 0 0 43 38 25
2019 Information management 28 49 8 13 1 1 0 78 14 95
2019 Information technology 23 45 15 6 11 0 0 67 17 80
2019 Evaluation 15 13 37 27 7 0 0 28 35 10
2019 Data sciences 37 38 15 6 4 0 0 75 10 45
2019 Policy 27 41 11 15 6 0 0 68 21 315
2019 Project management 21 39 17 17 6 1 0 60 23 290
2019 Other services to the public 24 41 15 14 4 2 1 66 19 180
2019 None of the above 23 39 20 10 5 2 0 64 15 215

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 29 30 13 7 0 4 21 47 220
2024 Health care practitioners 10 30 37 15 6 0 2 22 41 300
2024 Intelligence analysts 8 32 29 16 13 0 0 30 41 25
2024 Federal regulators 18 14 21 28 19 0 0 47 32 15
2024 Compliance, inspection and enforcement 9 16 37 20 15 3 0 36 26 45
2024 Communications or public affairs 22 22 42 8 6 0 0 14 44 135
2024 Access to information and privacy 8 7 55 24 7 0 0 30 15 10
2024 Security 10 45 25 15 3 0 2 18 57 35
2024 Science and technology 16 28 33 10 4 6 3 15 48 55
2024 Legal services 15 34 25 9 7 10 0 18 54 15
2024 Administration and operations 16 24 33 15 9 1 4 25 41 960
2024 Human resources 12 25 37 14 10 0 2 24 38 220
2024 Financial management 12 24 35 19 7 1 2 27 37 390
2024 Procurement 10 16 40 24 8 0 2 32 26 35
2024 Real property 14 10 61 14 0 0 0 14 24 20
2024 Information management 14 17 36 24 8 0 1 32 32 115
2024 Information technology 9 23 37 20 8 2 1 29 33 180
2024 Evaluation 7 10 55 21 7 0 0 28 17 25
2024 Data sciences 14 26 27 18 9 3 1 29 42 80
2024 Policy 19 26 36 13 5 0 1 19 45 595
2024 Project management 14 26 40 11 7 1 1 18 41 380
2024 Other services to the public 18 23 32 17 7 0 3 25 42 215
2024 None of the above 14 22 36 15 9 0 4 26 37 285
2022 Client contact centre 11 22 31 22 8 0 6 32 35 140
2022 Health care practitioners 12 25 30 20 12 0 1 32 37 220
2022 Federal regulators 38 24 23 15 0 0 0 15 62 15
2022 Compliance, inspection and enforcement 13 33 23 12 15 0 3 28 48 45
2022 Communications or public affairs 16 21 37 12 12 0 1 25 38 130
2022 Access to information and privacy 6 13 32 38 0 0 12 43 21 10
2022 Security 5 37 26 19 7 0 7 28 44 20
2022 Science and technology 10 27 41 9 11 0 3 20 37 35
2022 Administration and operations 13 24 35 17 9 0 2 27 37 660
2022 Human resources 13 19 41 19 7 0 2 26 33 45
2022 Financial management 8 26 40 15 9 0 2 24 35 285
2022 Procurement 11 22 37 23 4 2 0 28 33 35
2022 Real property 8 30 32 15 9 5 0 26 40 20
2022 Material management 8 26 7 21 19 0 19 50 41 10
2022 Information management 9 23 39 17 7 1 4 25 34 95
2022 Information technology 6 32 28 23 7 1 2 32 39 125
2022 Evaluation 14 11 54 10 11 0 0 21 25 25
2022 Data sciences 13 13 33 29 11 2 0 41 26 70
2022 Policy 11 28 39 14 6 0 1 20 40 460
2022 Project management 10 21 43 17 7 0 2 25 32 320
2022 Other services to the public 14 23 30 18 11 1 3 30 38 160
2022 None of the above 13 26 33 19 6 1 2 26 40 190
2020 Client contact centre 11 22 33 20 11 0 2 32 34 170
2020 Health care practitioners 13 29 34 16 6 0 2 22 42 235
2020 Federal regulators 8 36 28 22 7 0 0 29 43 10
2020 Compliance, inspection and enforcement 15 24 37 14 8 0 2 22 40 45
2020 Communications or public affairs 23 23 28 15 11 0 0 26 45 105
2020 Security 24 21 46 10 0 0 0 10 45 20
2020 Science and technology 6 21 37 20 16 0 0 37 27 45
2020 Legal services 18 9 23 27 23 0 0 50 27 10
2020 Administration and operations 11 25 35 19 8 1 1 28 37 780
2020 Human resources 2 27 37 16 9 6 3 27 32 35
2020 Financial management 12 22 41 16 8 0 2 25 34 275
2020 Procurement 6 19 43 27 6 0 0 32 25 30
2020 Real property 25 36 30 3 4 3 0 6 62 35
2020 Material management 20 14 13 7 46 0 0 53 34 10
2020 Information management 12 15 34 26 10 1 2 37 27 110
2020 Information technology 15 35 30 12 8 1 0 19 50 120
2020 Evaluation 8 25 33 33 0 0 0 33 34 10
2020 Data sciences 10 26 34 13 12 0 5 26 38 55
2020 Policy 10 26 39 20 5 1 0 25 36 405
2020 Project management 12 28 37 18 5 1 0 23 40 290
2020 Other services to the public 12 22 31 20 13 1 1 34 35 200
2020 None of the above 13 24 34 17 10 1 2 27 38 230
2019 Client contact centre 14 20 40 20 5 0 2 25 34 130
2019 Health care practitioners 11 28 39 15 6 0 0 22 39 240
2019 Compliance, inspection and enforcement 11 19 53 7 6 4 0 14 31 40
2019 Communications or public affairs 20 24 43 10 1 0 1 12 45 75
2019 Security 22 20 26 22 0 10 0 24 46 20
2019 Science and technology 9 31 48 12 0 0 0 12 40 35
2019 Administration and operations 14 23 36 17 8 1 1 25 38 730
2019 Human resources 12 24 39 14 9 0 2 23 37 40
2019 Financial management 12 33 33 15 5 1 1 21 46 225
2019 Procurement 14 33 37 13 0 3 0 13 48 20
2019 Real property 27 33 28 10 0 3 0 10 61 25
2019 Information management 6 28 29 22 12 0 3 35 35 95
2019 Information technology 9 38 36 12 2 1 1 15 48 80
2019 Evaluation 22 7 56 15 0 0 0 15 30 10
2019 Data sciences 11 21 38 10 15 4 2 26 33 45
2019 Policy 8 26 42 19 4 0 1 23 34 310
2019 Project management 15 31 34 13 6 1 1 19 46 290
2019 Other services to the public 19 20 34 20 6 0 0 26 40 180
2019 None of the above 15 23 35 17 6 1 2 24 40 210

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 25 32 16 9 1 5 27 39 220
2024 Health care practitioners 23 28 25 10 6 2 5 18 55 300
2024 Intelligence analysts 24 14 28 12 14 3 5 29 41 25
2024 Federal regulators 6 20 27 40 7 0 0 47 26 15
2024 Compliance, inspection and enforcement 8 27 34 16 16 0 0 32 35 45
2024 Communications or public affairs 39 24 18 11 6 0 1 17 64 135
2024 Access to information and privacy 6 15 14 45 13 0 8 63 22 10
2024 Security 11 30 32 20 6 2 0 26 42 35
2024 Science and technology 15 28 25 12 9 9 1 24 48 50
2024 Legal services 32 46 15 0 0 0 7 0 83 15
2024 Administration and operations 15 24 32 14 9 1 4 25 42 955
2024 Human resources 16 23 33 17 6 2 3 24 41 225
2024 Financial management 14 27 30 17 7 1 4 26 42 390
2024 Procurement 19 29 28 13 8 0 3 21 50 40
2024 Real property 16 9 66 9 0 0 0 9 26 20
2024 Information management 18 17 21 23 16 1 5 41 37 115
2024 Information technology 15 21 28 20 10 1 4 32 38 180
2024 Evaluation 45 18 21 15 0 0 0 15 64 25
2024 Data sciences 11 20 39 20 8 2 0 28 32 80
2024 Policy 22 28 29 15 5 1 0 20 50 595
2024 Project management 17 30 26 18 5 1 3 24 49 380
2024 Other services to the public 12 25 30 17 9 3 4 27 40 210
2024 None of the above 14 26 27 15 12 1 6 28 42 290
2022 Client contact centre 8 18 34 22 9 3 7 34 28 140
2022 Health care practitioners 20 19 30 14 7 1 8 24 44 220
2022 Federal regulators 17 28 41 8 6 0 0 14 45 15
2022 Compliance, inspection and enforcement 21 23 15 14 14 3 10 33 50 45
2022 Communications or public affairs 34 23 23 13 4 2 1 18 59 130
2022 Access to information and privacy 7 6 27 30 10 0 19 50 17 10
2022 Security 16 13 39 25 0 0 7 27 31 20
2022 Science and technology 17 34 26 15 6 0 3 22 52 35
2022 Administration and operations 14 26 34 15 7 1 3 23 42 665
2022 Human resources 27 20 23 18 5 2 4 25 51 45
2022 Financial management 11 24 35 21 6 1 2 27 37 285
2022 Procurement 12 28 32 19 6 0 2 25 42 35
2022 Real property 4 33 45 3 10 5 0 14 39 20
2022 Material management 34 21 7 19 0 0 19 23 68 10
2022 Information management 13 16 25 19 10 5 12 35 35 95
2022 Information technology 8 24 25 22 15 1 3 39 34 125
2022 Evaluation 38 27 15 7 7 0 6 15 69 25
2022 Data sciences 7 13 41 26 12 2 0 38 20 70
2022 Policy 15 23 38 17 5 1 1 22 39 460
2022 Project management 19 26 30 14 7 1 2 22 47 320
2022 Other services to the public 11 24 32 18 10 1 3 30 37 160
2022 None of the above 19 23 31 12 10 1 4 23 44 190
2020 Client contact centre 8 15 31 29 14 2 1 44 24 170
2020 Health care practitioners 14 29 27 17 8 1 4 26 46 235
2020 Federal regulators 22 7 36 28 7 0 0 35 29 10
2020 Compliance, inspection and enforcement 12 25 27 15 14 5 4 31 40 45
2020 Communications or public affairs 29 21 28 17 5 0 0 22 50 105
2020 Security 14 35 24 22 5 0 0 27 49 20
2020 Science and technology 14 23 38 16 5 5 0 22 38 45
2020 Legal services 27 23 18 18 0 14 0 21 58 10
2020 Administration and operations 12 23 31 21 11 1 1 33 36 775
2020 Human resources 8 32 34 11 8 3 5 20 43 35
2020 Financial management 13 20 35 22 7 3 1 30 34 275
2020 Procurement 15 24 18 38 6 0 0 44 39 30
2020 Real property 12 29 43 6 10 0 0 16 41 35
2020 Material management 34 21 16 14 15 0 0 30 55 10
2020 Information management 2 20 32 23 15 4 4 41 24 110
2020 Information technology 15 16 37 22 8 2 1 31 31 120
2020 Evaluation 21 21 58 0 0 0 0 0 42 15
2020 Data sciences 7 5 31 33 18 3 2 54 13 55
2020 Policy 12 23 39 20 4 1 0 24 36 400
2020 Project management 19 27 30 16 7 0 0 23 47 290
2020 Other services to the public 19 18 29 19 11 0 3 32 38 195
2020 None of the above 11 23 33 17 12 1 2 31 35 225
2019 Client contact centre 19 23 22 24 10 1 2 35 43 135
2019 Health care practitioners 19 29 29 16 6 2 0 22 49 240
2019 Compliance, inspection and enforcement 14 24 32 14 6 7 3 22 42 40
2019 Communications or public affairs 32 27 29 6 2 0 3 9 61 75
2019 Security 41 10 32 0 0 6 12 0 61 15
2019 Science and technology 19 28 30 20 3 0 0 23 47 35
2019 Administration and operations 17 26 32 15 8 1 1 23 44 730
2019 Human resources 16 37 31 5 9 0 2 14 54 40
2019 Financial management 17 22 33 16 7 2 3 24 41 220
2019 Procurement 32 34 22 12 0 0 0 12 66 20
2019 Real property 24 28 31 17 0 0 0 17 52 25
2019 Information management 12 21 26 25 11 4 2 38 35 95
2019 Information technology 18 23 28 21 5 3 1 27 44 80
2019 Evaluation 9 28 45 9 0 0 9 10 41 10
2019 Data sciences 6 25 39 16 8 4 2 26 33 45
2019 Policy 19 25 35 18 2 1 1 20 45 315
2019 Project management 23 26 33 12 4 2 1 17 50 285
2019 Other services to the public 12 21 36 18 7 2 3 27 35 180
2019 None of the above 20 20 22 19 14 2 2 34 42 210

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 15 29 22 16 3 4 41 28 220
2024 Health care practitioners 4 16 32 26 13 1 8 43 23 300
2024 Intelligence analysts 7 14 16 36 27 0 0 63 21 25
2024 Federal regulators 7 30 33 22 7 0 0 30 37 15
2024 Compliance, inspection and enforcement 4 2 40 32 19 0 2 52 6 45
2024 Communications or public affairs 27 29 24 15 6 0 0 21 55 135
2024 Access to information and privacy 22 13 7 42 16 0 0 58 35 10
2024 Security 7 17 24 27 24 0 0 51 24 35
2024 Science and technology 12 12 24 31 14 9 0 48 25 50
2024 Legal services 25 21 37 9 7 0 0 16 47 15
2024 Administration and operations 10 17 28 24 16 1 3 42 28 955
2024 Human resources 4 14 41 26 10 1 3 38 19 220
2024 Financial management 9 15 30 25 16 1 3 43 25 390
2024 Procurement 14 20 26 33 5 0 2 39 34 40
2024 Real property 11 16 28 19 25 0 0 45 27 20
2024 Information management 8 7 27 29 24 1 4 55 16 115
2024 Information technology 3 12 21 31 25 3 5 60 17 180
2024 Evaluation 11 26 24 21 19 0 0 39 37 25
2024 Data sciences 5 12 34 26 24 0 0 50 17 80
2024 Policy 19 23 32 17 8 0 0 26 42 595
2024 Project management 13 16 32 26 11 0 2 38 29 380
2024 Other services to the public 13 14 35 19 12 3 5 33 29 215
2024 None of the above 10 16 29 23 16 1 5 41 28 285
2022 Client contact centre 6 9 28 28 15 2 12 50 17 140
2022 Health care practitioners 6 13 23 33 16 2 7 54 21 220
2022 Federal regulators 12 41 32 6 8 0 0 14 53 15
2022 Compliance, inspection and enforcement 16 6 29 20 24 0 3 46 24 45
2022 Communications or public affairs 22 23 34 13 6 0 2 19 46 130
2022 Access to information and privacy 7 6 22 37 15 0 12 59 16 10
2022 Security 0 34 37 18 4 0 7 24 36 20
2022 Science and technology 9 19 34 20 15 0 3 36 29 35
2022 Administration and operations 9 17 33 25 13 1 3 40 27 660
2022 Human resources 8 12 37 28 9 0 5 39 22 45
2022 Financial management 7 18 36 25 12 1 2 38 25 285
2022 Procurement 14 23 20 30 11 0 3 42 38 35
2022 Real property 16 28 16 19 16 5 0 38 46 20
2022 Material management 8 18 16 19 21 0 19 49 32 10
2022 Information management 4 10 33 24 21 1 7 49 15 95
2022 Information technology 3 18 23 34 19 1 2 55 21 125
2022 Evaluation 7 7 50 28 7 0 0 35 14 25
2022 Data sciences 3 17 21 25 33 0 1 59 20 70
2022 Policy 18 22 37 15 7 0 1 22 41 460
2022 Project management 9 18 39 23 11 0 1 34 28 315
2022 Other services to the public 11 13 30 23 19 0 4 44 25 160
2022 None of the above 13 16 31 26 12 1 2 39 29 190
2020 Client contact centre 7 7 32 28 23 1 3 53 14 170
2020 Health care practitioners 7 17 34 29 11 1 2 40 24 235
2020 Federal regulators 30 0 48 15 7 0 0 22 30 10
2020 Compliance, inspection and enforcement 4 12 31 41 12 0 0 53 16 45
2020 Communications or public affairs 29 22 25 15 10 0 0 24 51 105
2020 Security 10 34 30 20 6 0 0 26 44 20
2020 Science and technology 2 14 41 34 7 0 3 42 16 40
2020 Legal services 18 0 18 41 23 0 0 64 18 10
2020 Administration and operations 9 19 31 25 15 1 1 40 28 775
2020 Human resources 8 18 21 34 18 0 0 53 26 35
2020 Financial management 10 17 34 26 11 0 2 38 27 275
2020 Procurement 9 7 51 27 6 0 0 34 16 30
2020 Real property 11 28 33 18 10 0 0 29 39 35
2020 Material management 7 13 36 21 23 0 0 44 20 10
2020 Information management 4 7 32 35 18 1 3 56 11 110
2020 Information technology 8 22 32 21 16 1 0 38 30 120
2020 Evaluation 7 35 37 14 7 0 0 21 42 15
2020 Data sciences 7 11 34 33 14 2 0 47 18 55
2020 Policy 14 27 33 20 6 0 0 26 42 400
2020 Project management 10 19 35 25 10 1 1 36 29 290
2020 Other services to the public 10 13 28 27 20 0 2 48 23 195
2020 None of the above 13 15 28 25 16 1 3 43 28 225
2019 Client contact centre 9 13 34 26 15 0 3 42 23 130
2019 Health care practitioners 7 12 38 29 11 1 2 41 20 240
2019 Compliance, inspection and enforcement 3 10 41 35 7 4 0 44 13 40
2019 Communications or public affairs 18 23 37 14 7 0 1 21 41 75
2019 Security 12 5 32 28 6 12 6 41 20 15
2019 Science and technology 2 5 44 45 3 0 0 48 8 35
2019 Administration and operations 9 16 34 27 13 1 1 41 25 725
2019 Human resources 9 28 22 18 18 0 5 37 39 40
2019 Financial management 8 17 41 19 11 2 1 31 26 225
2019 Procurement 16 17 26 35 6 0 0 41 33 20
2019 Real property 26 19 23 16 15 0 0 31 46 25
2019 Information management 1 12 30 31 23 0 3 55 13 95
2019 Information technology 7 26 27 31 7 1 1 39 33 80
2019 Evaluation 7 0 43 28 7 7 7 41 9 10
2019 Data sciences 6 13 29 31 19 0 2 51 20 45
2019 Policy 14 20 40 21 5 0 1 26 33 315
2019 Project management 10 19 40 20 10 1 1 30 30 285
2019 Other services to the public 10 12 34 29 14 0 1 43 22 180
2019 None of the above 11 15 25 27 21 1 1 48 26 210

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 19 18 21 15 1 6 39 42 220
2024 Health care practitioners 28 30 21 12 8 1 1 20 59 300
2024 Intelligence analysts 13 7 23 24 25 0 8 54 21 25
2024 Federal regulators 35 23 15 22 6 0 0 27 58 20
2024 Compliance, inspection and enforcement 18 29 21 19 9 2 2 30 49 45
2024 Communications or public affairs 29 20 27 13 9 0 0 22 50 130
2024 Access to information and privacy 8 14 13 48 18 0 0 66 22 10
2024 Security 20 18 23 27 12 0 0 39 38 35
2024 Science and technology 24 21 18 17 10 9 1 30 50 55
2024 Legal services 41 27 16 9 0 0 7 10 73 15
2024 Administration and operations 19 19 25 16 15 2 4 32 41 955
2024 Human resources 20 19 30 17 10 1 3 28 41 220
2024 Financial management 19 22 27 16 12 2 2 29 43 395
2024 Procurement 17 21 22 18 10 0 12 32 43 40
2024 Real property 19 10 13 23 34 0 0 58 29 20
2024 Information management 19 13 26 18 21 0 3 40 33 115
2024 Information technology 16 17 25 19 18 2 4 40 34 180
2024 Evaluation 22 25 34 13 3 4 0 16 48 25
2024 Data sciences 15 12 40 16 16 0 1 32 28 80
2024 Policy 21 22 26 17 11 1 2 29 44 595
2024 Project management 24 24 25 13 10 1 3 25 50 380
2024 Other services to the public 25 18 26 15 11 2 3 27 46 215
2024 None of the above 21 20 24 15 14 2 5 30 44 290
2022 Client contact centre 12 17 32 17 13 0 8 33 32 140
2022 Health care practitioners 23 17 26 19 12 1 2 33 41 220
2022 Federal regulators 28 11 36 25 0 0 0 25 39 15
2022 Compliance, inspection and enforcement 16 31 20 9 16 0 9 27 51 45
2022 Communications or public affairs 17 23 20 25 9 4 2 36 43 130
2022 Access to information and privacy 0 6 33 13 36 0 11 56 6 10
2022 Security 9 24 48 4 8 0 7 14 35 20
2022 Science and technology 24 10 26 25 12 0 3 38 35 35
2022 Administration and operations 13 22 26 21 13 2 4 36 37 660
2022 Human resources 11 16 22 34 12 3 2 48 28 45
2022 Financial management 12 27 25 22 10 2 2 34 40 285
2022 Procurement 9 24 22 27 14 0 5 43 34 35
2022 Real property 36 13 29 13 4 0 5 18 52 20
2022 Material management 8 26 0 21 26 0 19 59 41 10
2022 Information management 10 24 31 13 19 2 2 33 35 95
2022 Information technology 15 20 23 16 19 1 6 38 37 125
2022 Evaluation 8 25 39 11 14 0 4 26 34 25
2022 Data sciences 11 21 19 22 27 0 0 49 32 70
2022 Policy 15 27 25 18 12 2 2 31 43 460
2022 Project management 19 22 31 16 9 1 2 25 42 320
2022 Other services to the public 15 19 23 19 18 2 5 40 36 160
2022 None of the above 18 22 25 15 11 3 6 28 44 190
2020 Client contact centre 12 21 25 19 18 3 2 39 35 175
2020 Health care practitioners 21 26 23 19 9 1 1 29 47 230
2020 Federal regulators 22 28 35 8 7 0 0 15 50 10
2020 Compliance, inspection and enforcement 8 39 25 14 14 0 0 28 47 45
2020 Communications or public affairs 24 21 24 13 13 0 5 28 47 105
2020 Security 19 19 46 10 6 0 0 16 39 20
2020 Science and technology 2 22 36 27 10 0 3 38 24 45
2020 Legal services 9 18 32 27 14 0 0 41 27 10
2020 Administration and operations 12 21 27 23 15 1 2 39 33 775
2020 Human resources 18 11 18 27 15 8 3 47 33 35
2020 Financial management 11 18 29 24 13 1 3 39 30 275
2020 Procurement 13 16 26 28 10 0 7 41 31 30
2020 Real property 24 32 25 9 7 0 3 17 57 35
2020 Material management 0 20 29 15 37 0 0 52 20 10
2020 Information management 9 20 31 20 16 1 3 38 31 110
2020 Information technology 23 21 30 12 14 0 1 26 44 115
2020 Evaluation 21 14 30 7 28 0 0 35 35 15
2020 Data sciences 12 12 25 23 18 6 4 46 26 55
2020 Policy 13 22 32 20 10 2 1 31 36 405
2020 Project management 15 25 28 19 12 1 1 31 41 290
2020 Other services to the public 14 15 32 19 17 2 2 37 30 200
2020 None of the above 18 16 28 17 18 1 2 36 35 230
2019 Client contact centre 18 26 27 12 14 1 2 28 45 135
2019 Health care practitioners 18 22 32 18 7 2 2 25 42 240
2019 Compliance, inspection and enforcement 11 31 31 17 6 4 0 24 44 45
2019 Communications or public affairs 22 23 27 20 3 2 2 24 47 75
2019 Security 48 6 11 25 5 5 0 32 57 20
2019 Science and technology 14 29 30 12 11 3 0 24 45 35
2019 Administration and operations 15 21 31 16 14 2 1 31 37 730
2019 Human resources 26 19 18 17 15 0 5 34 47 40
2019 Financial management 17 25 29 17 9 2 1 27 44 225
2019 Procurement 32 23 28 11 6 0 0 17 55 20
2019 Real property 27 18 29 18 7 0 0 26 46 25
2019 Information management 13 18 26 21 16 2 4 39 33 90
2019 Information technology 21 23 21 17 11 3 4 30 47 80
2019 Evaluation 15 0 31 26 7 7 15 42 19 10
2019 Data sciences 11 23 34 16 10 4 2 29 36 45
2019 Policy 15 20 34 19 8 1 2 29 36 315
2019 Project management 26 19 29 15 7 2 1 23 47 290
2019 Other services to the public 18 17 32 18 11 1 2 31 36 180
2019 None of the above 21 22 21 18 15 1 3 34 44 215

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 20 25 18 16 3 4 36 37 220
2024 Health care practitioners 32 22 15 12 13 1 5 27 58 300
2024 Intelligence analysts 7 27 9 16 17 13 11 43 45 25
2024 Federal regulators 13 18 24 23 17 5 0 42 32 15
2024 Compliance, inspection and enforcement 6 6 36 24 21 0 7 48 13 45
2024 Communications or public affairs 18 17 32 15 15 2 1 31 36 135
2024 Access to information and privacy 8 12 14 41 24 0 0 65 21 10
2024 Security 5 15 36 15 22 5 2 39 22 35
2024 Science and technology 11 24 20 15 19 6 5 38 39 55
2024 Legal services 7 27 14 35 10 0 7 48 37 15
2024 Administration and operations 12 17 26 18 16 4 7 38 33 960
2024 Human resources 10 24 27 20 12 3 4 34 36 220
2024 Financial management 14 19 23 22 13 3 5 37 37 395
2024 Procurement 10 10 14 33 16 11 7 59 24 40
2024 Real property 4 28 30 22 16 0 0 38 32 20
2024 Information management 14 14 25 20 21 4 4 44 30 115
2024 Information technology 4 10 18 27 32 3 6 65 15 180
2024 Evaluation 4 11 34 25 23 0 4 49 15 25
2024 Data sciences 7 20 24 24 21 1 2 46 28 80
2024 Policy 14 18 27 20 17 2 3 38 33 590
2024 Project management 16 22 27 18 11 2 3 31 40 380
2024 Other services to the public 14 19 25 19 12 4 8 35 37 215
2024 None of the above 13 16 28 18 14 3 7 36 33 290
2022 Client contact centre 19 26 25 12 9 3 6 23 49 140
2022 Health care practitioners 24 20 18 14 17 2 4 34 47 220
2022 Federal regulators 17 32 28 9 6 8 0 16 53 15
2022 Compliance, inspection and enforcement 21 18 13 26 15 4 2 44 42 45
2022 Communications or public affairs 13 18 27 24 10 8 0 37 34 130
2022 Access to information and privacy 13 24 29 34 0 0 0 34 37 10
2022 Security 14 4 38 22 4 0 18 32 23 20
2022 Science and technology 21 30 27 4 12 3 3 17 54 35
2022 Administration and operations 19 23 26 13 11 4 4 26 46 660
2022 Human resources 15 27 19 21 9 5 4 33 47 45
2022 Financial management 17 21 24 17 12 6 3 32 42 285
2022 Procurement 4 14 24 32 18 3 6 54 20 35
2022 Real property 5 33 19 21 17 5 0 40 40 20
2022 Material management 0 7 18 16 27 7 25 62 11 10
2022 Information management 9 28 21 20 13 6 2 36 41 95
2022 Information technology 6 16 24 14 28 3 10 48 25 125
2022 Evaluation 17 30 5 28 20 0 0 48 47 25
2022 Data sciences 14 11 27 14 29 4 1 45 26 70
2022 Policy 16 22 25 20 11 3 3 34 40 465
2022 Project management 19 25 26 15 8 2 5 24 47 315
2022 Other services to the public 14 22 18 17 14 6 8 36 42 160
2022 None of the above 16 22 26 14 10 5 7 28 43 190
2020 Client contact centre 17 25 27 15 11 5 1 27 45 170
2020 Health care practitioners 16 24 24 17 14 2 2 33 42 230
2020 Federal regulators 7 29 35 21 7 0 0 28 36 10
2020 Compliance, inspection and enforcement 15 27 23 19 16 0 0 35 42 45
2020 Communications or public affairs 20 20 26 15 12 2 5 29 43 105
2020 Security 14 16 25 35 0 5 5 38 33 20
2020 Science and technology 7 14 36 27 14 0 3 42 21 45
2020 Legal services 0 18 9 27 46 0 0 73 18 10
2020 Administration and operations 11 20 27 21 18 2 2 40 32 775
2020 Human resources 19 27 10 13 17 14 0 36 53 35
2020 Financial management 9 15 28 29 14 3 2 46 25 275
2020 Procurement 13 9 12 50 13 0 3 65 23 30
2020 Real property 13 12 42 18 13 0 3 31 25 35
2020 Material management 15 8 27 14 37 0 0 50 23 10
2020 Information management 3 10 25 31 20 5 6 57 15 110
2020 Information technology 3 12 26 34 19 3 2 56 16 120
2020 Evaluation 7 7 21 51 14 0 0 65 14 15
2020 Data sciences 3 13 25 27 25 2 4 55 18 55
2020 Policy 9 19 35 22 10 3 1 34 29 400
2020 Project management 11 16 30 25 13 3 2 40 29 285
2020 Other services to the public 12 15 27 19 22 2 2 43 28 200
2020 None of the above 8 16 23 22 24 3 4 50 26 225
2019 Client contact centre 25 26 26 12 8 1 2 21 52 135
2019 Health care practitioners 21 24 29 14 10 2 1 25 46 240
2019 Compliance, inspection and enforcement 22 18 35 13 10 3 0 23 41 45
2019 Communications or public affairs 12 25 34 19 4 2 4 24 39 75
2019 Security 22 25 21 5 16 5 6 24 52 20
2019 Science and technology 6 36 28 24 3 3 0 28 43 35
2019 Administration and operations 16 24 30 15 11 4 1 27 42 725
2019 Human resources 13 19 29 14 22 0 2 37 34 40
2019 Financial management 18 22 34 16 8 1 2 25 41 225
2019 Procurement 30 26 35 9 0 0 0 9 56 20
2019 Real property 16 30 36 5 13 0 0 18 47 25
2019 Information management 10 20 18 23 21 2 5 47 33 95
2019 Information technology 6 12 26 29 19 6 2 53 19 80
2019 Evaluation 17 25 49 0 0 0 8 0 46 10
2019 Data sciences 11 27 25 12 21 2 2 35 39 45
2019 Policy 18 23 33 18 5 2 0 24 42 315
2019 Project management 23 23 29 14 8 2 2 23 47 285
2019 Other services to the public 15 17 25 20 17 3 3 39 34 180
2019 None of the above 21 17 21 15 21 3 1 38 40 210

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 14 36 19 12 3 4 33 29 220
2024 Health care practitioners 25 28 26 10 5 3 3 16 56 300
2024 Intelligence analysts 15 20 20 7 26 5 8 38 40 25
2024 Federal regulators 12 42 11 35 0 0 0 35 54 15
2024 Compliance, inspection and enforcement 24 13 33 16 10 0 3 27 39 45
2024 Communications or public affairs 31 21 24 16 6 1 1 23 53 135
2024 Access to information and privacy 6 7 22 48 10 0 8 63 13 10
2024 Security 5 28 41 10 14 2 0 24 34 35
2024 Science and technology 19 23 22 21 4 12 0 29 47 55
2024 Legal services 31 46 7 9 0 0 7 10 82 15
2024 Administration and operations 15 23 31 14 11 2 4 27 40 960
2024 Human resources 14 22 36 15 8 1 3 24 38 220
2024 Financial management 17 21 29 17 13 1 2 32 39 395
2024 Procurement 12 33 10 29 13 0 3 43 47 35
2024 Real property 33 10 22 21 13 0 0 34 44 20
2024 Information management 14 15 29 22 14 2 4 39 30 115
2024 Information technology 15 16 26 23 15 2 3 40 33 180
2024 Evaluation 32 17 37 9 0 4 0 10 52 25
2024 Data sciences 10 17 39 20 10 0 3 31 29 80
2024 Policy 19 23 32 14 10 1 2 25 43 595
2024 Project management 24 21 31 15 6 1 2 21 46 380
2024 Other services to the public 13 22 38 8 10 3 5 20 39 215
2024 None of the above 20 23 26 13 11 1 6 25 47 290
2022 Client contact centre 12 17 36 17 12 2 5 31 31 140
2022 Health care practitioners 25 17 24 15 9 6 4 27 46 220
2022 Federal regulators 22 41 17 0 12 0 8 13 68 15
2022 Compliance, inspection and enforcement 23 12 30 8 19 3 6 29 38 45
2022 Communications or public affairs 20 25 33 12 6 1 4 19 47 130
2022 Access to information and privacy 7 29 43 8 0 0 12 9 42 10
2022 Security 24 5 53 7 4 0 7 12 31 20
2022 Science and technology 19 31 22 14 12 0 3 26 51 35
2022 Administration and operations 15 22 35 14 9 3 3 24 39 660
2022 Human resources 17 24 31 14 7 0 7 23 44 45
2022 Financial management 11 23 34 19 9 3 2 29 35 285
2022 Procurement 10 13 37 21 11 6 2 35 25 35
2022 Real property 13 26 30 22 9 0 0 32 38 20
2022 Material management 34 21 7 0 19 0 19 23 68 10
2022 Information management 5 21 37 19 11 2 5 32 28 95
2022 Information technology 10 27 27 17 14 2 4 33 39 125
2022 Evaluation 38 22 21 7 7 0 6 15 63 25
2022 Data sciences 11 19 35 28 4 1 1 33 31 70
2022 Policy 15 26 33 15 8 1 1 24 43 460
2022 Project management 21 27 28 13 8 1 2 21 50 315
2022 Other services to the public 14 27 29 13 12 1 3 26 43 160
2022 None of the above 18 21 37 9 10 2 5 20 41 190
2020 Client contact centre 9 19 32 18 14 4 3 35 30 170
2020 Health care practitioners 19 27 27 12 8 3 3 22 49 230
2020 Federal regulators 22 15 49 8 7 0 0 15 37 10
2020 Compliance, inspection and enforcement 15 19 32 17 16 0 2 33 34 45
2020 Communications or public affairs 21 24 24 17 14 1 0 31 45 105
2020 Security 14 15 55 6 0 5 5 7 32 20
2020 Science and technology 13 11 37 27 7 2 3 35 26 45
2020 Legal services 18 18 32 9 9 14 0 21 42 10
2020 Administration and operations 12 22 32 20 11 2 1 32 35 775
2020 Human resources 11 21 43 11 9 3 3 21 33 35
2020 Financial management 8 19 37 21 11 2 2 33 29 270
2020 Procurement 22 13 42 17 6 0 0 23 35 30
2020 Real property 22 29 40 0 8 3 0 8 51 30
2020 Material management 21 14 43 0 22 0 0 22 35 10
2020 Information management 8 13 34 20 18 2 5 41 22 110
2020 Information technology 15 18 36 18 9 2 2 28 35 120
2020 Evaluation 21 21 44 0 14 0 0 14 42 15
2020 Data sciences 9 5 28 25 24 6 2 54 15 55
2020 Policy 13 24 36 16 8 2 0 25 39 400
2020 Project management 17 24 32 19 6 1 1 25 42 290
2020 Other services to the public 15 23 25 22 12 0 2 35 39 195
2020 None of the above 14 20 32 18 12 1 3 31 36 225
2019 Client contact centre 17 19 29 20 14 2 1 34 36 135
2019 Health care practitioners 24 22 33 10 8 2 1 18 48 240
2019 Compliance, inspection and enforcement 19 32 22 14 3 7 3 19 57 40
2019 Communications or public affairs 17 29 37 9 1 2 4 11 49 75
2019 Security 31 16 26 22 0 5 0 23 50 20
2019 Science and technology 21 25 40 11 3 0 0 14 46 35
2019 Administration and operations 19 24 29 16 9 3 1 26 44 730
2019 Human resources 13 20 35 14 15 2 0 29 35 40
2019 Financial management 18 22 36 12 8 3 1 21 42 225
2019 Procurement 30 27 25 15 3 0 0 18 56 20
2019 Real property 32 15 39 10 4 0 0 15 47 25
2019 Information management 9 25 31 18 11 1 6 31 36 95
2019 Information technology 13 27 35 14 7 3 1 22 41 80
2019 Evaluation 15 28 57 0 0 0 0 0 43 10
2019 Data sciences 11 17 39 13 16 2 2 30 29 45
2019 Policy 19 26 33 13 6 1 0 20 46 310
2019 Project management 24 26 32 14 3 1 1 18 51 285
2019 Other services to the public 13 21 34 21 6 3 2 29 35 180
2019 None of the above 20 19 26 14 13 4 3 29 43 210

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 14 35 21 18 0 1 40 25 220
2024 Health care practitioners 13 22 35 20 10 0 1 30 35 300
2024 Intelligence analysts 5 11 41 17 18 4 3 38 17 25
2024 Federal regulators 6 28 23 37 6 0 0 42 35 20
2024 Compliance, inspection and enforcement 10 27 36 18 7 0 2 25 38 45
2024 Communications or public affairs 8 14 35 28 12 2 2 41 23 135
2024 Access to information and privacy 0 14 27 21 39 0 0 60 14 10
2024 Security 14 15 32 21 17 0 0 39 29 35
2024 Science and technology 14 9 34 21 14 6 1 38 24 55
2024 Legal services 7 22 36 22 12 0 0 34 29 15
2024 Administration and operations 7 13 34 27 15 1 3 44 21 960
2024 Human resources 5 17 33 27 14 0 5 42 23 220
2024 Financial management 6 10 31 31 16 1 5 50 17 395
2024 Procurement 8 10 23 38 16 0 4 57 19 40
2024 Real property 6 17 17 26 35 0 0 61 23 20
2024 Information management 5 8 34 26 23 1 3 51 14 115
2024 Information technology 3 8 21 38 26 0 3 66 12 180
2024 Evaluation 7 26 21 28 14 0 4 44 34 25
2024 Data sciences 6 16 38 25 14 0 2 40 22 80
2024 Policy 8 11 36 27 16 0 2 44 20 595
2024 Project management 6 17 34 27 14 0 2 41 24 380
2024 Other services to the public 6 16 35 29 11 0 4 41 23 215
2024 None of the above 8 14 35 25 13 1 5 40 23 290
2022 Client contact centre 4 11 45 26 10 1 1 37 16 140
2022 Health care practitioners 13 15 37 22 12 0 1 34 28 220
2022 Federal regulators 13 14 36 19 11 7 0 33 29 15
2022 Compliance, inspection and enforcement 6 20 32 17 18 3 4 38 28 45
2022 Communications or public affairs 2 13 37 32 14 0 3 47 15 130
2022 Access to information and privacy 0 11 46 15 15 0 12 35 13 10
2022 Security 5 21 23 19 26 0 7 48 27 20
2022 Science and technology 8 9 40 26 15 0 3 42 17 35
2022 Administration and operations 4 12 35 31 15 1 1 48 17 660
2022 Human resources 7 16 39 25 7 2 4 34 25 45
2022 Financial management 3 12 33 33 16 1 2 51 15 285
2022 Procurement 10 10 20 47 11 0 2 60 20 35
2022 Real property 10 9 42 10 26 0 3 38 19 20
2022 Material management 0 16 0 31 36 0 17 80 20 10
2022 Information management 0 11 39 29 20 0 1 50 11 100
2022 Information technology 1 7 39 24 22 1 5 49 9 125
2022 Evaluation 7 12 50 18 12 0 0 30 20 25
2022 Data sciences 10 8 39 27 16 0 0 43 18 70
2022 Policy 4 19 38 25 13 0 1 38 23 465
2022 Project management 5 13 35 31 15 1 1 46 18 315
2022 Other services to the public 6 18 31 28 15 0 1 44 24 160
2022 None of the above 8 14 35 25 13 1 4 40 23 190
2020 Client contact centre 4 27 44 14 12 0 0 26 30 170
2020 Health care practitioners 18 27 32 19 4 0 1 23 45 230
2020 Federal regulators 0 8 57 28 7 0 0 35 8 10
2020 Compliance, inspection and enforcement 7 28 36 24 6 0 0 30 34 45
2020 Communications or public affairs 14 24 39 12 11 0 0 23 38 105
2020 Security 19 15 19 37 5 0 5 44 35 20
2020 Science and technology 14 18 38 28 3 0 0 30 32 45
2020 Legal services 9 9 64 9 9 0 0 18 18 10
2020 Administration and operations 9 17 37 25 11 0 0 36 26 775
2020 Human resources 14 24 21 29 9 0 3 40 39 35
2020 Financial management 4 16 37 31 10 0 2 42 21 275
2020 Procurement 9 11 53 21 6 0 0 28 20 30
2020 Real property 9 25 41 21 4 0 0 25 34 35
2020 Material management 13 24 34 7 22 0 0 30 37 10
2020 Information management 5 19 43 20 12 0 2 32 24 110
2020 Information technology 4 8 34 33 19 1 2 53 12 120
2020 Evaluation 21 28 23 14 14 0 0 28 49 15
2020 Data sciences 7 26 35 17 13 0 2 31 33 55
2020 Policy 12 26 37 21 4 0 0 26 38 405
2020 Project management 8 22 35 25 9 1 0 34 31 290
2020 Other services to the public 13 17 34 25 10 0 1 35 30 195
2020 None of the above 7 21 40 20 11 0 2 31 28 230
2019 Client contact centre 20 33 33 7 6 0 0 14 53 135
2019 Health care practitioners 20 30 31 12 7 0 1 19 50 240
2019 Compliance, inspection and enforcement 22 29 30 10 6 3 0 17 52 45
2019 Communications or public affairs 19 19 37 18 4 0 3 23 39 75
2019 Security 22 5 22 35 16 0 0 51 27 20
2019 Science and technology 14 24 16 36 10 0 0 46 38 35
2019 Administration and operations 13 24 32 18 11 1 1 30 37 730
2019 Human resources 10 16 41 24 9 0 0 32 27 40
2019 Financial management 11 23 33 21 10 1 1 32 34 220
2019 Procurement 16 19 50 15 0 0 0 15 35 20
2019 Real property 20 27 25 20 9 0 0 28 47 25
2019 Information management 7 17 24 34 13 1 3 49 25 95
2019 Information technology 11 16 27 33 10 1 2 45 28 80
2019 Evaluation 15 43 30 13 0 0 0 13 57 10
2019 Data sciences 13 24 28 22 9 0 4 32 39 45
2019 Policy 18 23 32 18 7 1 1 26 41 315
2019 Project management 18 24 31 19 6 1 1 26 43 290
2019 Other services to the public 10 21 37 21 10 0 1 32 31 180
2019 None of the above 13 16 30 19 19 1 1 39 30 210

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 30 22 20 12 3 0 44 33 220
2024 Health care practitioners 8 20 21 23 23 4 1 29 49 300
2024 Intelligence analysts 26 17 22 16 7 12 0 49 25 25
2024 Federal regulators 12 10 24 16 32 5 0 24 51 20
2024 Compliance, inspection and enforcement 7 22 26 26 18 0 0 29 44 45
2024 Communications or public affairs 9 20 14 30 24 2 0 30 56 135
2024 Access to information and privacy 15 29 41 15 0 0 0 44 15 10
2024 Security 10 25 37 15 8 5 0 37 24 35
2024 Science and technology 21 20 11 23 24 1 0 41 47 55
2024 Legal services 9 19 6 31 35 0 0 28 66 15
2024 Administration and operations 13 28 16 21 20 1 0 42 42 960
2024 Human resources 5 25 22 24 22 2 0 31 47 225
2024 Financial management 12 25 19 27 16 2 0 37 44 395
2024 Procurement 19 28 27 9 15 2 0 48 24 35
2024 Real property 9 42 0 28 22 0 0 50 50 20
2024 Information management 21 31 15 18 13 2 0 53 32 115
2024 Information technology 23 26 22 16 11 2 0 49 28 180
2024 Evaluation 0 21 22 15 33 4 4 23 53 25
2024 Data sciences 6 28 13 30 21 3 0 35 52 80
2024 Policy 8 20 16 27 26 2 1 29 55 595
2024 Project management 8 25 18 28 20 2 0 33 49 380
2024 Other services to the public 13 21 20 22 22 1 1 34 45 215
2024 None of the above 14 23 17 22 22 2 0 38 45 290
2022 Client contact centre 16 35 24 16 7 1 0 52 23 140
2022 Health care practitioners 13 31 26 11 16 3 0 45 28 220
2022 Federal regulators 7 36 33 0 23 0 0 43 23 15
2022 Compliance, inspection and enforcement 19 26 14 27 11 2 1 46 39 45
2022 Communications or public affairs 12 36 19 21 7 5 0 51 29 130
2022 Access to information and privacy 16 53 25 0 6 0 0 69 6 10
2022 Security 9 45 25 5 12 4 0 57 17 20
2022 Science and technology 12 29 22 26 8 3 0 43 34 35
2022 Administration and operations 15 31 18 21 14 1 0 47 35 660
2022 Human resources 16 26 19 24 15 0 0 43 39 45
2022 Financial management 14 36 18 19 11 1 0 50 31 285
2022 Procurement 17 25 26 9 9 14 0 49 21 35
2022 Real property 17 20 15 27 16 5 0 39 45 20
2022 Material management 34 12 26 21 7 0 0 46 28 10
2022 Information management 18 32 17 21 10 0 1 51 31 100
2022 Information technology 21 28 26 14 11 0 0 49 25 125
2022 Evaluation 4 33 24 6 21 11 0 42 31 25
2022 Data sciences 25 27 14 13 15 7 0 55 30 70
2022 Policy 10 31 20 23 14 2 0 42 38 465
2022 Project management 10 31 17 23 17 2 0 42 40 320
2022 Other services to the public 23 28 14 22 11 2 0 51 34 160
2022 None of the above 11 28 20 19 19 4 0 40 39 190
2020 Client contact centre 22 35 18 19 5 1 0 58 24 170
2020 Health care practitioners 11 31 21 25 10 2 0 43 36 230
2020 Federal regulators 28 36 0 14 22 0 0 64 36 10
2020 Compliance, inspection and enforcement 22 30 19 13 15 2 0 53 28 45
2020 Communications or public affairs 20 31 18 13 13 5 0 53 28 105
2020 Security 21 30 25 19 5 0 0 51 24 20
2020 Science and technology 19 30 22 24 4 0 0 50 28 45
2020 Legal services 41 27 0 0 32 0 0 68 32 10
2020 Administration and operations 22 36 20 15 6 1 0 59 22 775
2020 Human resources 17 34 27 11 6 6 0 54 18 35
2020 Financial management 19 33 24 15 9 1 0 53 23 275
2020 Procurement 27 29 26 13 6 0 0 55 18 30
2020 Real property 7 28 19 32 15 0 0 34 47 35
2020 Material management 38 14 21 14 13 0 0 52 27 10
2020 Information management 22 34 20 14 6 3 0 58 21 110
2020 Information technology 22 35 16 17 7 3 0 59 25 120
2020 Evaluation 23 21 7 28 21 0 0 44 49 15
2020 Data sciences 23 40 17 12 3 5 0 66 16 55
2020 Policy 17 33 21 18 8 3 0 52 27 400
2020 Project management 17 36 25 15 6 2 0 54 21 290
2020 Other services to the public 20 31 19 18 8 5 0 53 27 200
2020 None of the above 18 36 20 17 8 1 0 55 25 225
2019 Client contact centre 20 23 20 21 18 0 0 42 38 130
2019 Health care practitioners 11 31 25 17 15 1 0 43 32 240
2019 Compliance, inspection and enforcement 8 21 21 31 15 4 0 30 47 45
2019 Communications or public affairs 9 28 19 21 23 0 0 37 45 75
2019 Security 11 11 14 32 27 5 0 23 62 20
2019 Science and technology 9 13 37 34 7 0 0 22 41 35
2019 Administration and operations 14 26 19 27 14 2 0 40 41 730
2019 Human resources 13 23 19 23 15 5 2 39 41 40
2019 Financial management 9 22 18 30 19 1 0 32 50 220
2019 Procurement 3 18 22 27 29 0 0 22 56 20
2019 Real property 8 24 21 18 28 0 0 33 46 25
2019 Information management 16 39 15 18 11 1 0 56 29 95
2019 Information technology 19 26 18 17 20 0 0 45 37 80
2019 Evaluation 21 7 27 22 22 0 0 28 44 10
2019 Data sciences 24 26 14 19 14 2 0 51 34 45
2019 Policy 9 29 19 24 18 1 0 39 42 315
2019 Project management 9 24 16 32 17 1 0 34 50 290
2019 Other services to the public 14 25 23 28 7 3 0 40 36 180
2019 None of the above 13 26 23 18 17 2 0 40 36 210

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 27 9 5 9 1 0 77 14 220
2024 Health care practitioners 34 28 10 11 17 1 0 62 28 300
2024 Intelligence analysts 66 19 8 3 0 3 0 88 4 25
2024 Federal regulators 44 41 6 6 4 0 0 85 10 20
2024 Compliance, inspection and enforcement 30 41 5 9 14 2 0 72 23 45
2024 Communications or public affairs 45 32 8 7 7 2 0 78 14 135
2024 Access to information and privacy 44 36 0 20 0 0 0 80 20 10
2024 Security 41 45 12 0 2 0 0 86 2 35
2024 Science and technology 41 35 12 10 1 2 0 77 11 55
2024 Legal services 47 24 7 0 15 7 0 76 16 15
2024 Administration and operations 48 27 8 10 6 1 0 76 16 960
2024 Human resources 46 25 13 6 9 1 0 72 15 220
2024 Financial management 45 29 9 11 6 0 1 75 17 390
2024 Procurement 57 35 4 2 0 2 0 94 2 40
2024 Real property 40 23 20 9 8 0 0 63 17 20
2024 Information management 54 33 4 5 3 0 1 88 8 115
2024 Information technology 59 28 4 2 6 2 0 88 7 180
2024 Evaluation 49 21 3 21 4 3 0 71 25 25
2024 Data sciences 46 40 6 7 1 0 0 86 9 80
2024 Policy 52 25 6 9 7 1 0 77 16 595
2024 Project management 43 27 9 10 9 1 0 71 20 380
2024 Other services to the public 42 28 11 10 8 1 1 71 18 215
2024 None of the above 49 26 5 10 8 2 0 77 18 290
2022 Client contact centre 48 27 7 8 7 2 0 77 16 140
2022 Health care practitioners 42 28 5 12 13 0 0 69 25 220
2022 Federal regulators 31 4 29 9 27 0 0 35 35 15
2022 Compliance, inspection and enforcement 47 35 5 4 9 0 0 82 13 45
2022 Communications or public affairs 60 26 7 5 2 0 0 86 7 130
2022 Access to information and privacy 52 41 0 7 0 0 0 93 7 10
2022 Security 37 52 11 0 0 0 0 89 0 20
2022 Science and technology 60 21 8 9 2 0 0 80 11 35
2022 Administration and operations 48 31 6 8 6 0 0 80 14 660
2022 Human resources 55 26 7 5 0 2 4 87 6 45
2022 Financial management 55 29 5 5 5 0 1 85 10 285
2022 Procurement 57 19 11 11 2 0 0 76 13 35
2022 Real property 59 30 11 0 0 0 0 89 0 20
2022 Material management 93 7 0 0 0 0 0 100 0 10
2022 Information management 60 21 6 5 8 0 0 81 13 100
2022 Information technology 55 28 7 4 6 0 0 83 10 125
2022 Evaluation 53 30 3 7 7 0 0 83 14 25
2022 Data sciences 67 20 5 7 1 0 0 87 8 70
2022 Policy 51 32 5 7 4 0 0 84 11 465
2022 Project management 55 28 5 6 6 0 0 83 12 320
2022 Other services to the public 63 20 5 9 4 0 0 83 12 160
2022 None of the above 45 27 9 8 10 1 0 73 18 190
2020 Client contact centre 42 29 11 10 6 2 0 72 16 170
2020 Health care practitioners 30 32 14 14 9 1 0 63 23 230
2020 Federal regulators 42 36 0 0 22 0 0 78 22 10
2020 Compliance, inspection and enforcement 43 33 7 12 5 0 0 76 17 45
2020 Communications or public affairs 52 28 7 5 9 0 0 80 13 105
2020 Security 50 40 6 0 5 0 0 89 5 20
2020 Science and technology 32 40 12 7 9 0 0 71 16 45
2020 Legal services 68 9 14 9 0 0 0 77 9 10
2020 Administration and operations 47 27 8 10 6 1 0 75 17 775
2020 Human resources 28 35 13 18 6 0 0 62 24 35
2020 Financial management 54 27 6 7 6 0 0 81 13 275
2020 Procurement 45 20 16 7 12 0 0 64 19 30
2020 Real property 47 22 9 15 6 0 0 70 21 35
2020 Material management 73 7 13 0 8 0 0 79 8 10
2020 Information management 57 26 7 6 4 0 0 83 10 110
2020 Information technology 62 25 6 6 2 0 0 87 7 120
2020 Evaluation 65 7 7 7 14 0 0 72 21 15
2020 Data sciences 60 30 3 5 2 0 0 89 7 55
2020 Policy 53 27 5 9 5 1 0 81 14 400
2020 Project management 43 30 10 11 7 0 0 72 18 290
2020 Other services to the public 46 26 8 10 8 1 0 73 19 200
2020 None of the above 46 26 10 11 6 1 0 73 17 225
2019 Client contact centre 35 29 8 17 10 1 0 65 27 135
2019 Health care practitioners 37 36 7 12 7 1 0 74 19 240
2019 Compliance, inspection and enforcement 44 29 12 10 0 3 3 76 10 45
2019 Communications or public affairs 50 30 3 11 6 0 1 81 17 75
2019 Security 43 41 5 6 5 0 0 84 11 20
2019 Science and technology 25 35 13 12 15 0 0 60 27 35
2019 Administration and operations 43 27 9 11 9 0 0 71 20 730
2019 Human resources 47 19 20 7 5 0 2 67 12 40
2019 Financial management 45 26 9 10 10 0 0 71 19 225
2019 Procurement 25 33 29 4 9 0 0 58 13 20
2019 Real property 42 28 9 4 16 0 0 70 21 25
2019 Information management 47 29 8 9 7 0 0 76 16 95
2019 Information technology 46 27 10 10 5 1 0 75 15 80
2019 Evaluation 36 27 7 15 7 7 0 68 24 10
2019 Data sciences 43 31 16 6 4 0 0 74 11 45
2019 Policy 47 26 6 13 7 0 0 73 21 315
2019 Project management 40 30 10 10 9 1 0 71 19 285
2019 Other services to the public 42 23 11 13 9 2 1 66 23 180
2019 None of the above 43 29 8 12 6 1 1 73 18 210

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 34 10 7 3 0 0 80 10 220
2024 Health care practitioners 38 35 7 13 7 0 0 73 20 300
2024 Intelligence analysts 62 21 11 0 5 0 0 84 5 25
2024 Federal regulators 63 33 0 0 4 0 0 96 4 20
2024 Compliance, inspection and enforcement 30 42 11 12 4 0 0 72 17 45
2024 Communications or public affairs 49 33 8 6 4 0 0 82 10 135
2024 Access to information and privacy 44 47 0 8 0 0 0 92 8 10
2024 Security 56 35 10 0 0 0 0 90 0 35
2024 Science and technology 57 29 4 10 0 0 0 86 10 55
2024 Legal services 56 23 14 0 7 0 0 79 7 15
2024 Administration and operations 50 33 7 7 3 0 0 83 11 960
2024 Human resources 49 32 8 5 5 0 0 81 10 225
2024 Financial management 49 33 5 8 4 0 0 83 12 390
2024 Procurement 58 32 4 5 0 0 0 91 5 40
2024 Real property 54 23 9 14 0 0 0 77 14 20
2024 Information management 55 33 5 5 2 0 0 88 6 115
2024 Information technology 64 26 3 2 4 0 0 90 6 180
2024 Evaluation 58 27 4 7 4 0 0 85 11 25
2024 Data sciences 60 30 8 1 1 0 0 90 2 80
2024 Policy 55 30 5 7 4 0 0 85 11 595
2024 Project management 48 32 6 9 5 0 0 81 13 380
2024 Other services to the public 46 30 9 11 3 0 1 77 14 215
2024 None of the above 49 28 7 10 6 1 0 78 16 290
2022 Client contact centre 44 40 7 5 3 1 0 85 8 140
2022 Health care practitioners 46 31 7 8 6 0 0 78 15 220
2022 Federal regulators 37 34 0 11 18 0 0 71 29 15
2022 Compliance, inspection and enforcement 56 25 4 12 4 0 0 81 15 45
2022 Communications or public affairs 58 32 4 3 3 0 0 91 6 130
2022 Access to information and privacy 29 62 0 10 0 0 0 90 10 10
2022 Security 51 35 14 0 0 0 0 86 0 15
2022 Science and technology 56 24 8 11 0 0 0 80 11 35
2022 Administration and operations 54 34 5 6 1 0 0 87 8 660
2022 Human resources 63 29 4 2 0 0 3 94 2 45
2022 Financial management 59 26 6 4 4 0 0 86 8 285
2022 Procurement 61 27 9 4 0 0 0 87 4 35
2022 Real property 65 31 0 4 0 0 0 96 4 20
2022 Material management 83 17 0 0 0 0 0 100 0 10
2022 Information management 62 22 4 7 5 0 0 85 11 100
2022 Information technology 68 24 5 0 2 0 0 92 2 125
2022 Evaluation 83 11 3 3 0 0 0 94 3 25
2022 Data sciences 72 25 2 1 0 0 0 97 1 70
2022 Policy 62 27 3 6 2 0 0 89 8 465
2022 Project management 58 25 5 8 4 0 0 83 12 320
2022 Other services to the public 59 28 4 6 2 0 0 87 9 160
2022 None of the above 48 28 6 12 6 0 0 76 17 190
2020 Client contact centre 41 37 11 7 3 1 0 79 10 170
2020 Health care practitioners 35 40 10 11 4 0 0 75 16 230
2020 Federal regulators 42 51 8 0 0 0 0 92 0 10
2020 Compliance, inspection and enforcement 43 40 6 6 5 0 0 83 11 45
2020 Communications or public affairs 63 25 4 4 5 0 0 88 9 105
2020 Security 69 26 5 0 0 0 0 95 0 20
2020 Science and technology 38 45 8 7 2 0 0 83 9 45
2020 Legal services 91 0 9 0 0 0 0 91 0 10
2020 Administration and operations 51 30 9 7 3 0 0 81 10 775
2020 Human resources 43 32 11 9 5 0 0 75 14 35
2020 Financial management 59 27 6 6 2 0 0 86 8 275
2020 Procurement 58 22 14 0 6 0 0 80 6 30
2020 Real property 51 32 11 0 6 0 0 83 6 35
2020 Material management 72 0 13 15 0 0 0 72 15 10
2020 Information management 59 32 5 2 3 0 0 90 4 110
2020 Information technology 61 29 4 3 2 0 0 91 5 120
2020 Evaluation 51 28 21 0 0 0 0 79 0 15
2020 Data sciences 67 27 2 2 2 0 0 94 4 55
2020 Policy 65 26 3 5 2 0 0 91 6 400
2020 Project management 46 39 6 7 2 0 0 85 10 290
2020 Other services to the public 45 32 9 13 1 0 1 77 14 195
2020 None of the above 52 33 6 7 3 0 0 85 10 225
2019 Client contact centre 38 31 9 15 6 1 0 69 22 135
2019 Health care practitioners 34 37 11 12 6 0 0 71 18 240
2019 Compliance, inspection and enforcement 37 46 0 10 4 0 3 86 14 45
2019 Communications or public affairs 45 41 5 6 3 0 0 86 8 75
2019 Security 58 31 5 0 5 0 0 89 5 20
2019 Science and technology 46 23 9 18 4 0 0 70 22 35
2019 Administration and operations 46 33 7 9 5 0 0 79 15 730
2019 Human resources 51 17 18 6 3 2 3 71 10 40
2019 Financial management 48 31 8 6 7 0 0 79 13 225
2019 Procurement 43 34 6 8 9 0 0 77 17 20
2019 Real property 48 31 9 3 10 0 0 78 13 25
2019 Information management 52 32 4 12 1 0 0 83 13 95
2019 Information technology 47 32 9 7 4 1 0 79 11 80
2019 Evaluation 43 30 20 0 7 0 0 73 7 10
2019 Data sciences 49 37 6 6 2 0 0 86 8 45
2019 Policy 48 33 5 11 4 0 0 80 15 310
2019 Project management 43 33 7 10 7 0 0 76 17 290
2019 Other services to the public 45 25 12 12 5 1 0 70 17 180
2019 None of the above 44 30 6 13 6 0 1 75 19 215

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 40 10 4 6 1 1 80 10 220
2024 Health care practitioners 31 39 11 11 6 2 0 72 17 300
2024 Intelligence analysts 48 36 16 0 0 0 0 84 0 25
2024 Federal regulators 43 41 13 0 4 0 0 83 4 20
2024 Compliance, inspection and enforcement 25 56 8 6 4 0 0 82 10 40
2024 Communications or public affairs 44 41 6 6 2 1 0 85 9 135
2024 Access to information and privacy 36 50 14 0 0 0 0 86 0 10
2024 Security 43 29 26 2 0 0 0 72 2 35
2024 Science and technology 49 35 5 9 1 0 0 84 10 55
2024 Legal services 59 27 7 0 7 0 0 85 7 15
2024 Administration and operations 46 31 12 5 4 2 0 78 9 960
2024 Human resources 42 34 13 5 3 1 1 78 9 225
2024 Financial management 43 36 12 4 4 0 0 80 9 390
2024 Procurement 53 36 5 7 0 0 0 89 7 40
2024 Real property 38 34 15 9 5 0 0 71 14 20
2024 Information management 55 31 10 3 2 1 0 86 4 115
2024 Information technology 62 25 9 1 2 0 0 88 3 180
2024 Evaluation 65 14 3 14 0 4 0 83 14 25
2024 Data sciences 54 32 12 2 0 0 0 86 2 80
2024 Policy 53 32 7 4 3 1 0 86 7 595
2024 Project management 43 33 11 8 5 1 0 76 13 380
2024 Other services to the public 34 43 10 5 5 2 1 80 10 215
2024 None of the above 44 30 12 7 5 1 0 76 12 290
2022 Client contact centre 45 32 12 6 3 1 0 78 10 140
2022 Health care practitioners 38 41 10 5 5 1 0 79 11 220
2022 Federal regulators 26 24 22 7 21 0 0 50 28 15
2022 Compliance, inspection and enforcement 46 33 10 4 4 4 0 82 8 45
2022 Communications or public affairs 57 34 5 1 0 2 0 93 1 130
2022 Access to information and privacy 36 42 17 6 0 0 0 77 6 10
2022 Security 40 44 11 0 6 0 0 83 6 20
2022 Science and technology 52 23 19 5 0 0 0 76 5 35
2022 Administration and operations 47 36 8 4 3 2 1 85 7 660
2022 Human resources 55 32 10 0 0 0 3 89 0 45
2022 Financial management 51 29 11 4 4 1 1 81 8 285
2022 Procurement 49 39 10 2 0 0 0 88 2 35
2022 Real property 55 40 0 0 0 5 0 100 0 20
2022 Material management 83 17 0 0 0 0 0 100 0 10
2022 Information management 49 35 8 3 3 2 0 85 6 100
2022 Information technology 63 24 6 3 3 1 0 88 6 125
2022 Evaluation 61 29 0 3 3 3 0 93 7 25
2022 Data sciences 57 38 3 2 0 0 0 95 2 70
2022 Policy 57 32 4 3 2 2 0 91 4 465
2022 Project management 54 34 4 5 2 0 0 89 7 320
2022 Other services to the public 54 27 9 5 3 1 0 83 8 160
2022 None of the above 41 33 11 6 7 1 0 76 13 190
2020 Client contact centre 37 34 15 4 3 6 0 76 8 170
2020 Health care practitioners 36 41 11 10 2 0 0 76 13 230
2020 Federal regulators 71 29 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 42 41 8 4 5 0 0 83 8 45
2020 Communications or public affairs 62 27 4 5 3 0 0 89 8 105
2020 Security 50 41 5 0 5 0 0 90 5 20
2020 Science and technology 29 47 16 5 2 0 0 77 7 45
2020 Administration and operations 42 36 12 5 3 2 0 80 8 775
2020 Human resources 39 31 22 5 3 0 0 70 8 35
2020 Financial management 46 35 10 5 3 1 0 82 8 270
2020 Procurement 51 23 9 7 9 0 0 74 17 30
2020 Real property 39 30 18 10 0 3 0 71 11 35
2020 Material management 70 8 14 0 8 0 0 78 8 10
2020 Information management 49 35 9 3 4 1 0 84 7 110
2020 Information technology 54 33 9 3 1 0 0 87 4 120
2020 Evaluation 65 28 0 0 7 0 0 93 7 15
2020 Data sciences 60 30 5 3 0 2 0 92 4 55
2020 Policy 59 31 4 4 2 0 0 90 6 400
2020 Project management 39 41 11 3 4 2 0 81 7 285
2020 Other services to the public 44 34 10 7 2 2 1 81 9 195
2020 None of the above 47 33 12 7 1 0 0 80 8 225
2019 Client contact centre 35 33 18 9 4 1 0 69 13 130
2019 Health care practitioners 36 38 12 10 4 1 0 74 13 240
2019 Compliance, inspection and enforcement 38 46 9 4 3 0 0 84 7 40
2019 Communications or public affairs 52 30 7 8 3 0 0 82 11 75
2019 Security 64 31 0 0 5 0 0 95 5 20
2019 Science and technology 33 43 3 18 3 0 0 76 21 35
2019 Administration and operations 43 34 12 6 3 1 0 78 10 730
2019 Human resources 44 21 15 13 3 5 0 68 16 40
2019 Financial management 43 34 11 4 6 2 0 78 11 225
2019 Procurement 33 54 0 4 9 0 0 87 13 20
2019 Real property 50 22 12 7 10 0 0 72 16 25
2019 Information management 42 38 6 9 3 0 1 81 12 95
2019 Information technology 45 40 12 1 1 1 0 85 3 80
2019 Evaluation 43 29 21 0 7 0 0 72 7 10
2019 Data sciences 47 33 16 2 0 0 2 81 2 45
2019 Policy 48 36 9 3 4 0 0 84 7 315
2019 Project management 44 38 9 6 2 1 0 83 8 290
2019 Other services to the public 39 28 19 8 4 2 0 68 13 180
2019 None of the above 40 30 17 8 3 1 1 71 12 215

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 34 12 5 6 3 2 75 12 220
2024 Health care practitioners 21 33 15 15 13 3 0 56 28 300
2024 Intelligence analysts 31 38 3 12 4 13 0 79 17 25
2024 Federal regulators 28 33 29 9 0 0 0 62 9 20
2024 Compliance, inspection and enforcement 15 38 22 6 15 5 0 55 22 45
2024 Communications or public affairs 26 48 4 12 7 2 1 76 19 135
2024 Access to information and privacy 47 24 14 7 0 0 8 78 7 10
2024 Security 28 45 20 6 0 2 0 74 6 35
2024 Science and technology 34 37 9 9 9 1 0 72 18 55
2024 Legal services 26 46 7 8 13 0 0 72 21 15
2024 Administration and operations 35 33 14 7 8 2 0 71 15 960
2024 Human resources 22 45 16 6 7 3 0 70 13 225
2024 Financial management 34 34 15 7 7 2 1 70 15 395
2024 Procurement 45 30 11 4 8 2 0 76 13 40
2024 Real property 49 30 0 3 18 0 0 79 21 20
2024 Information management 45 33 11 5 4 2 1 80 8 115
2024 Information technology 42 32 13 8 3 2 0 76 11 180
2024 Evaluation 19 28 14 22 11 7 0 50 35 25
2024 Data sciences 27 42 17 9 2 3 0 71 12 80
2024 Policy 27 36 14 12 9 1 0 64 22 595
2024 Project management 29 36 15 10 8 2 0 66 18 380
2024 Other services to the public 26 36 16 11 7 3 0 64 19 215
2024 None of the above 30 37 13 9 9 1 0 68 19 290
2022 Client contact centre 39 33 17 6 4 2 0 73 10 140
2022 Health care practitioners 34 29 12 13 9 3 0 65 23 220
2022 Federal regulators 31 20 17 11 21 0 0 52 32 15
2022 Compliance, inspection and enforcement 27 51 7 8 5 2 0 80 13 45
2022 Communications or public affairs 48 32 11 4 3 1 1 82 7 130
2022 Access to information and privacy 34 47 7 0 6 6 0 86 7 10
2022 Security 41 22 16 5 6 11 0 70 12 20
2022 Science and technology 33 36 16 6 8 0 0 70 14 30
2022 Administration and operations 37 38 10 7 6 2 0 77 13 660
2022 Human resources 31 58 2 7 0 2 0 91 7 45
2022 Financial management 37 38 13 4 7 1 0 75 11 285
2022 Procurement 46 32 11 3 4 3 0 81 8 35
2022 Real property 56 30 11 3 0 0 0 85 3 20
2022 Material management 41 43 0 16 0 0 0 84 16 10
2022 Information management 43 33 15 5 2 1 1 77 8 100
2022 Information technology 45 37 8 5 3 2 1 84 8 125
2022 Evaluation 44 33 5 14 3 0 0 78 18 25
2022 Data sciences 47 35 9 1 3 4 0 86 5 70
2022 Policy 33 40 13 6 6 1 0 74 12 465
2022 Project management 32 39 11 11 6 1 0 72 17 320
2022 Other services to the public 37 37 10 7 4 3 0 78 12 160
2022 None of the above 28 34 15 9 10 4 0 64 20 190
2020 Client contact centre 38 35 15 6 4 2 0 74 10 175
2020 Health care practitioners 26 35 20 10 6 2 0 62 17 235
2020 Federal regulators 43 35 0 0 22 0 0 78 22 10
2020 Compliance, inspection and enforcement 43 31 11 7 8 0 0 74 15 45
2020 Communications or public affairs 49 30 13 2 5 1 1 80 7 105
2020 Security 45 41 10 0 5 0 0 86 5 20
2020 Science and technology 21 40 18 18 0 2 0 63 18 45
2020 Legal services 36 32 9 9 0 14 0 79 11 10
2020 Administration and operations 38 39 11 7 4 1 0 78 11 775
2020 Human resources 44 33 11 6 6 0 0 77 12 35
2020 Financial management 38 40 12 4 4 2 0 80 8 275
2020 Procurement 42 31 14 6 6 0 0 74 12 30
2020 Real property 27 39 21 10 0 3 0 68 11 35
2020 Material management 45 20 35 0 0 0 0 65 0 10
2020 Information management 47 33 13 4 3 1 0 80 7 110
2020 Information technology 52 31 7 4 3 2 0 85 8 120
2020 Evaluation 44 21 7 14 14 0 0 65 28 15
2020 Data sciences 50 30 9 7 4 0 0 80 11 55
2020 Policy 35 42 11 9 3 0 0 77 12 400
2020 Project management 35 38 12 10 5 0 0 73 15 290
2020 Other services to the public 36 34 13 11 4 1 0 71 15 195
2020 None of the above 37 37 9 9 4 4 0 78 13 225
2019 Client contact centre 31 40 14 6 5 2 2 74 12 135
2019 Health care practitioners 28 42 14 10 5 1 0 71 15 240
2019 Compliance, inspection and enforcement 34 39 19 8 0 0 0 73 8 40
2019 Communications or public affairs 37 37 8 16 1 0 0 74 18 75
2019 Security 37 35 11 6 5 5 0 77 12 20
2019 Science and technology 25 33 21 15 2 3 0 60 18 35
2019 Administration and operations 33 37 15 8 5 2 0 72 13 730
2019 Human resources 31 44 11 11 2 0 0 75 13 40
2019 Financial management 31 42 13 9 4 1 0 74 13 225
2019 Procurement 25 36 16 17 6 0 0 61 23 20
2019 Real property 13 45 19 9 11 3 0 59 21 25
2019 Information management 46 30 16 3 3 2 0 78 6 95
2019 Information technology 40 38 9 6 6 1 0 79 12 80
2019 Evaluation 32 34 26 0 8 0 0 66 8 10
2019 Data sciences 36 47 6 6 2 2 0 85 9 45
2019 Policy 27 41 14 12 5 1 0 69 17 315
2019 Project management 26 44 11 13 5 2 0 71 18 290
2019 Other services to the public 31 35 17 9 7 2 0 67 16 180
2019 None of the above 31 41 14 9 4 0 0 73 13 210

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 28 14 3 3 10 2 77 7 220
2024 Health care practitioners 27 41 15 9 4 3 0 70 14 300
2024 Intelligence analysts 37 43 0 4 3 12 0 91 9 25
2024 Federal regulators 34 27 12 10 11 6 0 65 22 20
2024 Compliance, inspection and enforcement 22 51 13 2 7 5 0 77 10 45
2024 Communications or public affairs 28 43 10 4 6 9 0 78 11 135
2024 Access to information and privacy 43 27 16 7 0 0 8 76 7 10
2024 Security 33 36 18 5 0 5 3 75 6 35
2024 Science and technology 34 38 11 7 4 6 0 76 13 50
2024 Legal services 28 35 7 7 17 6 0 67 25 15
2024 Administration and operations 38 35 13 5 5 4 0 76 10 960
2024 Human resources 26 44 14 7 4 6 0 74 12 220
2024 Financial management 36 38 11 7 4 3 1 77 11 395
2024 Procurement 45 30 6 4 8 6 0 79 14 40
2024 Real property 39 43 11 3 4 0 0 81 8 20
2024 Information management 45 30 8 6 3 6 2 81 10 115
2024 Information technology 44 34 9 3 1 9 0 86 4 180
2024 Evaluation 15 47 9 11 11 7 0 67 24 25
2024 Data sciences 32 40 17 2 3 4 1 76 5 80
2024 Policy 26 39 13 10 7 5 0 69 17 595
2024 Project management 28 37 18 8 4 4 1 68 13 380
2024 Other services to the public 27 40 17 8 5 3 0 69 13 215
2024 None of the above 27 33 16 9 6 8 1 66 17 290
2022 Client contact centre 39 34 13 6 2 6 1 78 8 140
2022 Health care practitioners 35 36 10 8 5 6 1 76 14 220
2022 Federal regulators 21 42 8 4 21 4 0 66 27 15
2022 Compliance, inspection and enforcement 47 30 11 3 4 6 0 82 7 45
2022 Communications or public affairs 37 35 16 2 5 5 0 76 7 130
2022 Access to information and privacy 24 49 6 12 0 0 10 81 13 10
2022 Security 24 40 9 0 0 27 0 88 0 20
2022 Science and technology 24 47 14 10 0 5 0 75 11 35
2022 Administration and operations 36 37 13 6 3 4 0 77 10 665
2022 Human resources 43 43 8 4 3 0 0 86 7 45
2022 Financial management 38 40 10 4 4 4 0 82 8 285
2022 Procurement 54 23 12 8 2 0 0 77 11 35
2022 Real property 42 32 10 8 0 8 0 80 9 20
2022 Material management 70 14 0 7 9 0 0 84 16 10
2022 Information management 44 41 10 3 0 2 0 86 3 100
2022 Information technology 48 33 11 2 1 4 1 85 4 125
2022 Evaluation 50 24 3 12 7 3 0 76 20 25
2022 Data sciences 35 40 5 9 1 8 1 83 11 70
2022 Policy 29 43 11 10 3 4 0 75 13 465
2022 Project management 31 43 11 7 5 3 0 77 13 320
2022 Other services to the public 40 33 12 6 4 5 0 76 11 160
2022 None of the above 33 34 13 6 8 7 0 71 15 190
2020 Client contact centre 41 35 12 6 2 4 0 79 8 175
2020 Health care practitioners 35 35 15 6 4 4 1 74 10 230
2020 Federal regulators 43 35 0 22 0 0 0 78 22 10
2020 Compliance, inspection and enforcement 47 27 10 8 5 2 2 76 14 45
2020 Communications or public affairs 44 32 9 3 4 9 0 83 7 105
2020 Security 67 14 10 0 0 10 0 89 0 20
2020 Science and technology 26 41 19 7 2 4 0 70 10 45
2020 Legal services 41 18 23 9 0 0 9 65 10 10
2020 Administration and operations 43 35 13 4 3 1 0 79 7 775
2020 Human resources 44 34 11 3 3 6 0 82 6 35
2020 Financial management 39 37 12 4 4 4 0 80 8 275
2020 Procurement 43 38 13 0 6 0 0 81 6 30
2020 Real property 29 50 12 4 3 3 0 81 6 35
2020 Material management 53 14 33 0 0 0 0 67 0 10
2020 Information management 45 33 16 2 1 4 0 81 3 110
2020 Information technology 58 25 7 5 2 3 0 86 7 120
2020 Evaluation 30 42 7 7 14 0 0 72 21 15
2020 Data sciences 44 35 12 3 2 4 0 82 6 55
2020 Policy 40 37 10 6 3 4 0 80 9 400
2020 Project management 37 36 16 7 5 1 0 73 12 290
2020 Other services to the public 37 35 16 7 2 2 0 74 9 200
2020 None of the above 40 36 13 4 4 3 1 79 8 225
2019 Client contact centre 37 33 16 1 6 4 3 75 8 135
2019 Health care practitioners 40 36 13 5 4 2 0 77 9 240
2019 Compliance, inspection and enforcement 41 30 24 6 0 0 0 71 6 45
2019 Communications or public affairs 40 38 6 11 2 4 0 81 13 75
2019 Security 41 32 16 5 0 5 0 77 6 20
2019 Science and technology 34 42 11 3 9 0 0 77 13 35
2019 Administration and operations 38 37 14 6 3 2 0 77 9 725
2019 Human resources 40 42 13 2 2 0 0 82 5 40
2019 Financial management 38 38 14 5 3 3 0 79 7 225
2019 Procurement 15 40 26 6 13 0 0 55 19 20
2019 Real property 35 30 13 15 7 0 0 65 22 25
2019 Information management 43 33 10 6 2 4 1 81 8 95
2019 Information technology 41 28 17 3 6 4 0 72 10 80
2019 Evaluation 43 28 7 7 7 7 0 76 16 10
2019 Data sciences 39 44 6 4 4 2 0 85 9 45
2019 Policy 34 43 11 8 5 0 0 77 12 315
2019 Project management 33 41 12 7 4 1 0 75 12 290
2019 Other services to the public 37 33 16 7 4 3 0 72 12 180
2019 None of the above 41 36 11 4 4 4 0 80 9 210

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 32 9 4 3 0 0 84 7 220
2024 Health care practitioners 28 37 10 16 8 0 0 66 24 300
2024 Intelligence analysts 47 42 0 4 7 0 0 89 11 25
2024 Federal regulators 46 29 11 11 4 0 0 74 15 20
2024 Compliance, inspection and enforcement 24 50 11 2 10 3 0 76 12 45
2024 Communications or public affairs 33 38 8 10 11 1 0 71 21 135
2024 Access to information and privacy 62 30 8 0 0 0 0 92 0 10
2024 Security 35 48 13 5 0 0 0 83 5 35
2024 Science and technology 51 29 10 6 5 0 0 80 10 55
2024 Legal services 22 49 6 16 7 0 0 71 23 15
2024 Administration and operations 46 34 8 7 5 1 0 80 13 965
2024 Human resources 30 46 10 7 7 0 0 76 14 225
2024 Financial management 42 34 11 7 5 0 1 76 13 395
2024 Procurement 60 32 2 4 2 0 0 92 6 40
2024 Real property 46 27 5 0 21 0 0 73 21 20
2024 Information management 57 29 6 3 5 0 1 86 8 115
2024 Information technology 53 31 8 4 4 0 0 84 8 180
2024 Evaluation 21 52 4 10 14 0 0 73 24 25
2024 Data sciences 39 43 7 4 7 0 0 82 11 80
2024 Policy 35 35 12 10 8 1 0 70 18 595
2024 Project management 41 34 10 9 6 0 0 75 15 380
2024 Other services to the public 35 41 9 8 7 0 0 77 15 215
2024 None of the above 37 37 8 7 8 1 0 75 16 290
2022 Client contact centre 49 35 8 5 3 0 0 84 8 140
2022 Health care practitioners 40 35 13 6 6 0 0 75 12 220
2022 Federal regulators 40 20 0 19 21 0 0 60 40 15
2022 Compliance, inspection and enforcement 61 24 3 7 4 0 0 86 11 45
2022 Communications or public affairs 46 42 7 4 1 0 0 88 5 130
2022 Access to information and privacy 57 30 7 6 0 0 0 87 6 10
2022 Security 20 61 19 0 0 0 0 81 0 20
2022 Science and technology 53 33 8 2 4 0 0 86 6 35
2022 Administration and operations 49 37 6 5 3 0 0 86 8 660
2022 Human resources 53 37 2 6 2 0 0 90 8 45
2022 Financial management 43 38 9 5 4 0 0 82 9 285
2022 Procurement 53 28 13 7 0 0 0 80 7 35
2022 Real property 41 45 10 4 0 0 0 86 4 20
2022 Material management 48 45 0 7 0 0 0 93 7 10
2022 Information management 44 39 10 2 4 0 0 83 6 100
2022 Information technology 52 38 4 4 2 0 0 90 6 125
2022 Evaluation 67 27 0 3 3 0 0 93 7 25
2022 Data sciences 57 27 4 7 4 1 0 85 11 70
2022 Policy 45 39 7 6 3 0 0 84 9 465
2022 Project management 47 35 9 5 4 0 0 82 9 320
2022 Other services to the public 53 29 9 5 4 0 0 82 9 160
2022 None of the above 39 35 11 7 6 2 0 75 13 190
2020 Client contact centre 52 32 7 4 3 1 1 85 8 175
2020 Health care practitioners 38 39 13 6 3 0 0 78 9 230
2020 Federal regulators 43 35 22 0 0 0 0 78 0 10
2020 Compliance, inspection and enforcement 52 25 11 2 9 0 0 77 11 45
2020 Communications or public affairs 52 27 9 8 5 0 0 79 12 105
2020 Security 60 19 16 0 5 0 0 80 5 20
2020 Science and technology 36 36 14 7 5 2 0 74 12 45
2020 Legal services 77 14 0 9 0 0 0 91 9 10
2020 Administration and operations 51 32 9 5 2 0 0 83 8 775
2020 Human resources 52 37 3 8 0 0 0 89 8 35
2020 Financial management 48 37 8 3 4 0 0 85 7 275
2020 Procurement 46 39 10 6 0 0 0 85 6 30
2020 Real property 42 37 12 9 0 0 0 79 9 35
2020 Material management 66 13 13 8 0 0 0 79 8 10
2020 Information management 57 28 12 2 2 0 0 84 4 110
2020 Information technology 62 26 8 2 1 2 0 89 3 120
2020 Evaluation 37 49 0 0 14 0 0 86 14 15
2020 Data sciences 62 29 6 2 2 0 0 91 3 55
2020 Policy 54 32 9 2 2 0 0 86 5 400
2020 Project management 44 37 11 5 2 1 0 82 7 290
2020 Other services to the public 51 31 12 6 0 0 0 82 7 200
2020 None of the above 49 32 10 5 3 0 0 82 8 225
2019 Client contact centre 44 29 15 5 6 0 1 74 11 135
2019 Health care practitioners 41 36 11 7 5 0 0 78 12 240
2019 Compliance, inspection and enforcement 44 38 6 7 5 0 0 82 12 45
2019 Communications or public affairs 37 50 10 4 0 0 0 87 4 75
2019 Security 43 35 11 11 0 0 0 78 11 20
2019 Science and technology 31 37 24 5 3 0 0 68 8 35
2019 Administration and operations 44 34 12 6 4 0 0 78 10 730
2019 Human resources 40 39 12 2 7 0 0 79 9 40
2019 Financial management 38 41 11 5 5 0 0 79 10 225
2019 Procurement 28 46 0 17 9 0 0 74 26 20
2019 Real property 40 25 14 11 10 0 0 65 21 25
2019 Information management 52 35 6 6 1 0 0 87 7 95
2019 Information technology 43 36 11 7 2 1 0 80 9 80
2019 Evaluation 50 35 0 0 15 0 0 85 15 10
2019 Data sciences 45 36 15 2 2 0 0 81 4 45
2019 Policy 39 41 9 4 6 0 0 81 10 315
2019 Project management 37 40 11 8 4 0 0 78 11 290
2019 Other services to the public 40 34 15 6 5 0 0 74 11 180
2019 None of the above 45 32 14 6 3 0 0 78 9 210

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 32 11 6 6 3 7 74 13 220
2024 Health care practitioners 29 27 14 16 7 4 3 60 25 300
2024 Intelligence analysts 36 40 0 16 0 7 0 83 17 25
2024 Federal regulators 39 33 11 17 0 0 0 72 17 20
2024 Compliance, inspection and enforcement 19 36 15 11 10 6 2 60 23 45
2024 Communications or public affairs 38 36 10 4 2 3 7 82 7 135
2024 Access to information and privacy 49 0 16 0 0 16 19 76 0 10
2024 Security 46 23 21 2 0 8 0 75 3 35
2024 Science and technology 37 29 11 7 6 9 2 74 14 55
2024 Legal services 26 22 0 8 13 25 6 70 30 15
2024 Administration and operations 38 27 12 8 8 5 3 70 17 960
2024 Human resources 37 25 13 7 8 5 4 68 17 225
2024 Financial management 36 24 11 9 10 7 4 67 21 395
2024 Procurement 40 11 22 0 7 6 14 64 8 40
2024 Real property 56 23 8 5 5 3 0 81 11 20
2024 Information management 52 20 7 7 1 10 3 83 9 115
2024 Information technology 44 21 10 4 7 10 3 76 13 180
2024 Evaluation 25 35 9 3 11 14 3 72 17 25
2024 Data sciences 41 29 10 4 6 7 2 78 11 80
2024 Policy 38 29 10 7 8 5 3 73 17 595
2024 Project management 40 27 9 10 6 6 2 73 17 380
2024 Other services to the public 38 22 8 10 10 8 4 68 23 215
2024 None of the above 38 25 11 9 5 6 5 71 16 290
2022 Client contact centre 31 36 9 9 4 6 5 76 15 140
2022 Health care practitioners 42 20 15 8 9 4 1 66 18 220
2022 Federal regulators 30 32 0 10 29 0 0 61 39 15
2022 Compliance, inspection and enforcement 38 26 13 9 8 2 4 68 18 45
2022 Communications or public affairs 45 37 6 2 2 4 4 89 5 130
2022 Access to information and privacy 39 42 12 7 0 0 0 81 7 10
2022 Security 29 25 25 0 0 10 11 69 0 20
2022 Science and technology 40 28 12 6 11 2 2 70 18 35
2022 Administration and operations 43 30 7 7 5 5 3 80 13 660
2022 Human resources 48 30 13 5 2 2 0 80 7 45
2022 Financial management 36 29 15 6 6 7 2 71 13 285
2022 Procurement 48 34 10 0 5 3 0 85 5 35
2022 Real property 42 38 5 11 0 3 0 83 12 20
2022 Material management 77 23 0 0 0 0 0 100 0 10
2022 Information management 49 29 6 6 4 1 4 83 11 100
2022 Information technology 47 24 8 6 4 5 5 79 11 125
2022 Evaluation 52 12 7 18 8 3 0 66 27 25
2022 Data sciences 47 20 8 11 2 8 4 76 15 70
2022 Policy 44 31 6 7 5 5 3 81 13 465
2022 Project management 42 33 6 9 6 3 2 79 15 320
2022 Other services to the public 48 22 10 6 7 4 2 75 14 160
2022 None of the above 37 27 12 6 7 8 3 71 15 190

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 30 14 4 7 3 6 72 12 220
2024 Health care practitioners 29 27 14 15 9 4 3 60 26 300
2024 Intelligence analysts 29 43 4 8 4 7 5 82 14 25
2024 Federal regulators 23 39 27 11 0 0 0 62 11 20
2024 Compliance, inspection and enforcement 19 33 12 9 15 9 3 59 28 45
2024 Communications or public affairs 35 30 16 7 4 2 6 71 12 135
2024 Access to information and privacy 42 17 6 0 0 16 19 91 0 10
2024 Security 46 28 13 3 0 10 0 82 4 35
2024 Science and technology 33 28 16 5 6 11 2 69 13 55
2024 Legal services 19 20 0 15 7 22 16 64 36 15
2024 Administration and operations 36 26 13 10 7 6 3 67 18 960
2024 Human resources 34 28 11 9 7 7 4 70 18 225
2024 Financial management 32 28 12 10 8 7 3 67 20 395
2024 Procurement 37 13 22 3 7 9 9 61 12 40
2024 Real property 50 28 8 0 5 9 0 86 5 20
2024 Information management 45 23 14 8 0 6 3 75 9 115
2024 Information technology 46 20 9 4 5 11 4 78 11 180
2024 Evaluation 14 39 5 11 10 14 7 66 27 25
2024 Data sciences 41 28 9 3 9 8 2 77 13 80
2024 Policy 34 29 11 9 9 5 3 69 19 595
2024 Project management 35 29 10 10 8 6 2 70 19 380
2024 Other services to the public 35 24 9 10 11 6 5 66 24 215
2024 None of the above 35 28 11 13 5 4 4 69 19 290
2022 Client contact centre 29 35 10 8 4 7 5 74 14 140
2022 Health care practitioners 40 21 16 7 8 6 2 66 17 220
2022 Federal regulators 23 25 0 23 29 0 0 48 52 15
2022 Compliance, inspection and enforcement 35 25 18 7 6 4 4 66 14 45
2022 Communications or public affairs 44 28 12 5 3 4 4 78 9 130
2022 Access to information and privacy 35 36 6 13 0 10 0 79 15 10
2022 Security 29 26 16 4 0 10 15 73 5 20
2022 Science and technology 42 23 14 3 14 2 2 68 18 35
2022 Administration and operations 41 29 9 7 5 5 2 76 14 665
2022 Human resources 44 32 11 10 2 2 0 77 13 45
2022 Financial management 33 30 14 6 8 7 3 70 15 285
2022 Procurement 45 35 13 0 5 3 0 82 5 35
2022 Real property 45 42 5 0 0 8 0 95 0 20
2022 Material management 77 23 0 0 0 0 0 100 0 10
2022 Information management 46 30 7 7 4 2 5 80 12 100
2022 Information technology 45 27 11 3 4 5 5 80 8 125
2022 Evaluation 45 14 13 11 11 6 0 62 24 25
2022 Data sciences 43 26 11 7 2 7 4 78 10 70
2022 Policy 37 33 7 8 6 7 2 77 15 460
2022 Project management 39 32 9 10 5 4 2 76 15 320
2022 Other services to the public 48 24 11 6 5 5 2 77 11 160
2022 None of the above 30 30 14 7 7 7 5 67 16 190

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 21 17 3 4 22 2 68 9 220
2024 Health care practitioners 19 25 22 11 8 14 0 52 22 300
2024 Intelligence analysts 37 34 11 9 5 3 0 74 15 25
2024 Federal regulators 23 22 22 5 5 23 0 58 14 20
2024 Compliance, inspection and enforcement 16 15 30 9 14 17 0 37 27 45
2024 Communications or public affairs 19 20 34 12 3 10 2 44 17 135
2024 Access to information and privacy 53 0 28 10 0 0 8 58 11 10
2024 Security 27 38 12 0 0 18 5 85 0 35
2024 Science and technology 24 32 16 11 3 15 0 65 16 55
2024 Legal services 28 22 43 0 7 0 0 50 7 15
2024 Administration and operations 28 23 22 8 4 15 2 61 14 960
2024 Human resources 20 29 24 11 3 13 1 57 16 220
2024 Financial management 29 27 17 5 6 13 2 66 13 395
2024 Procurement 22 23 12 7 2 32 3 69 14 40
2024 Real property 30 22 33 4 3 8 0 57 8 20
2024 Information management 34 31 10 4 2 18 2 80 7 115
2024 Information technology 33 25 15 7 1 20 0 72 9 180
2024 Evaluation 6 28 26 14 15 7 4 38 33 25
2024 Data sciences 15 25 29 10 7 12 1 47 20 80
2024 Policy 18 24 28 9 5 15 1 50 17 595
2024 Project management 22 22 27 7 6 16 1 53 15 380
2024 Other services to the public 18 27 22 12 3 18 1 55 18 215
2024 None of the above 23 20 20 12 5 19 1 54 21 290
2022 Client contact centre 33 19 17 10 4 16 2 63 17 140
2022 Health care practitioners 28 27 20 5 5 13 2 65 11 220
2022 Federal regulators 13 38 9 28 12 0 0 51 40 15
2022 Compliance, inspection and enforcement 26 36 4 7 8 19 0 77 18 45
2022 Communications or public affairs 33 25 22 5 2 11 1 66 9 130
2022 Access to information and privacy 44 0 12 0 0 35 10 79 0 10
2022 Security 11 58 5 0 0 22 4 94 0 20
2022 Science and technology 33 23 26 7 3 7 0 61 11 35
2022 Administration and operations 32 29 21 5 3 9 1 67 9 665
2022 Human resources 46 22 11 5 0 14 2 80 6 45
2022 Financial management 29 32 20 3 4 12 0 70 7 285
2022 Procurement 29 41 18 2 0 10 0 78 2 35
2022 Real property 43 33 16 0 0 8 0 83 0 20
2022 Material management 63 23 7 0 7 0 0 86 7 10
2022 Information management 37 30 12 4 1 11 4 79 6 100
2022 Information technology 39 23 20 5 2 11 1 70 7 125
2022 Evaluation 21 34 20 14 7 3 0 57 22 25
2022 Data sciences 19 39 23 4 3 12 1 66 8 70
2022 Policy 22 32 27 6 2 9 1 61 9 465
2022 Project management 24 28 26 9 3 9 0 58 13 320
2022 Other services to the public 34 17 23 4 5 15 3 61 11 160
2022 None of the above 26 21 23 8 4 15 3 57 15 190
2020 Client contact centre 36 31 17 7 2 6 0 72 10 175
2020 Health care practitioners 30 31 19 7 5 7 1 66 13 230
2020 Federal regulators 43 28 7 22 0 0 0 71 22 10
2020 Compliance, inspection and enforcement 43 21 23 5 7 0 0 65 12 45
2020 Communications or public affairs 39 33 15 5 3 6 0 76 8 105
2020 Security 53 22 15 0 0 10 0 83 0 20
2020 Science and technology 21 46 16 12 2 2 0 68 15 40
2020 Legal services 50 18 9 9 14 0 0 68 23 10
2020 Administration and operations 38 34 14 5 4 4 0 75 10 780
2020 Human resources 31 32 29 6 0 3 0 64 6 35
2020 Financial management 38 32 16 7 2 6 0 74 9 275
2020 Procurement 33 54 3 6 3 0 0 87 10 30
2020 Real property 26 48 11 5 10 0 0 74 16 35
2020 Material management 58 8 34 0 0 0 0 66 0 10
2020 Information management 36 32 19 6 2 5 0 72 9 110
2020 Information technology 47 31 11 4 1 6 0 83 5 120
2020 Evaluation 30 28 7 14 21 0 0 58 35 15
2020 Data sciences 31 42 8 5 4 10 0 81 10 55
2020 Policy 35 34 15 7 4 6 0 72 12 405
2020 Project management 34 30 19 9 5 4 0 67 14 290
2020 Other services to the public 38 31 16 9 2 4 0 72 12 200
2020 None of the above 34 33 17 5 3 7 1 73 9 230

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 32 9 2 6 6 4 81 9 220
2024 Health care practitioners 27 34 11 10 13 4 2 64 24 300
2024 Intelligence analysts 41 33 12 10 3 0 0 74 14 25
2024 Federal regulators 28 38 5 24 0 5 0 69 25 20
2024 Compliance, inspection and enforcement 23 41 4 13 14 5 0 67 29 45
2024 Communications or public affairs 30 39 11 9 5 5 2 74 14 130
2024 Access to information and privacy 61 22 0 8 0 0 8 91 9 10
2024 Security 40 42 13 0 0 2 3 87 0 35
2024 Science and technology 42 26 6 8 6 13 0 77 16 55
2024 Legal services 37 20 0 0 21 16 6 73 27 15
2024 Administration and operations 40 30 8 8 7 5 3 75 16 960
2024 Human resources 33 35 12 6 8 5 2 72 15 225
2024 Financial management 34 32 12 8 7 5 3 71 16 390
2024 Procurement 43 24 6 8 2 12 4 80 12 40
2024 Real property 42 32 7 5 8 4 0 78 14 20
2024 Information management 46 26 7 8 0 7 6 84 9 115
2024 Information technology 43 28 9 6 3 7 5 80 10 180
2024 Evaluation 38 27 11 10 11 3 0 67 22 25
2024 Data sciences 39 31 8 11 2 7 1 77 14 80
2024 Policy 32 37 8 9 8 5 2 74 18 595
2024 Project management 35 32 11 9 7 5 1 71 17 380
2024 Other services to the public 32 35 7 6 12 5 4 73 19 215
2024 None of the above 37 27 9 9 8 5 3 71 20 290
2022 Client contact centre 39 33 11 5 5 4 2 77 11 140
2022 Health care practitioners 43 28 9 6 9 5 1 76 15 220
2022 Federal regulators 23 18 11 19 29 0 0 41 48 15
2022 Compliance, inspection and enforcement 47 22 12 1 6 6 6 78 8 45
2022 Communications or public affairs 44 32 10 2 3 6 2 84 5 130
2022 Access to information and privacy 66 12 13 0 0 10 0 86 0 10
2022 Security 23 50 9 0 0 6 12 89 0 20
2022 Science and technology 43 21 15 13 6 2 0 65 19 35
2022 Administration and operations 44 29 11 6 4 4 2 78 11 660
2022 Human resources 43 35 4 4 0 12 2 91 5 45
2022 Financial management 34 35 13 6 5 5 3 74 12 285
2022 Procurement 45 22 7 11 7 6 3 73 19 35
2022 Real property 48 28 10 11 0 0 3 78 11 20
2022 Material management 54 37 0 9 0 0 0 91 9 10
2022 Information management 46 33 7 3 1 4 6 88 4 95
2022 Information technology 44 30 9 7 1 6 3 82 9 125
2022 Evaluation 44 29 11 4 12 0 0 73 16 25
2022 Data sciences 43 26 9 10 4 7 1 75 16 70
2022 Policy 40 34 9 6 5 4 3 79 12 465
2022 Project management 39 34 7 10 5 4 1 76 16 320
2022 Other services to the public 48 25 7 8 5 5 2 78 15 160
2022 None of the above 37 28 9 9 7 7 3 72 18 190
2020 Client contact centre 44 29 9 6 6 5 0 77 13 175
2020 Health care practitioners 34 37 17 7 4 1 1 72 12 230
2020 Federal regulators 35 35 7 22 0 0 0 71 22 10
2020 Compliance, inspection and enforcement 43 29 8 9 5 0 6 77 15 45
2020 Communications or public affairs 50 22 13 4 4 5 2 78 8 105
2020 Security 51 35 5 5 0 0 5 90 5 20
2020 Science and technology 34 30 10 16 8 3 0 65 25 45
2020 Legal services 36 18 0 9 23 0 14 63 37 10
2020 Administration and operations 45 26 14 7 5 2 1 73 13 775
2020 Human resources 38 32 21 0 3 0 6 75 3 35
2020 Financial management 43 27 13 6 5 3 2 74 12 275
2020 Procurement 47 36 10 3 0 3 0 86 3 30
2020 Real property 38 33 7 6 9 5 3 77 16 35
2020 Material management 36 30 34 0 0 0 0 66 0 10
2020 Information management 47 28 13 2 6 2 0 77 9 110
2020 Information technology 55 28 9 3 2 2 1 85 5 120
2020 Evaluation 14 42 7 7 14 16 0 67 25 15
2020 Data sciences 51 23 10 7 2 6 0 80 10 55
2020 Policy 44 30 10 7 4 3 1 78 12 400
2020 Project management 38 30 11 10 7 5 0 71 17 290
2020 Other services to the public 41 29 11 8 5 3 1 74 14 200
2020 None of the above 34 32 15 6 4 5 3 72 12 225

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 18 23 2 4 33 9 49 11 220
2024 Health care practitioners 8 14 28 3 8 34 6 36 18 300
2024 Intelligence analysts 21 0 14 0 3 56 6 53 9 25
2024 Federal regulators 0 9 12 12 6 55 7 25 45 20
2024 Compliance, inspection and enforcement 2 16 36 8 4 33 2 27 18 45
2024 Communications or public affairs 4 12 29 2 5 37 10 30 14 135
2024 Access to information and privacy 20 7 10 7 0 14 43 62 15 10
2024 Security 8 21 25 0 0 38 8 54 0 35
2024 Science and technology 7 6 27 4 9 37 10 23 26 55
2024 Legal services 15 0 20 6 13 45 0 28 35 15
2024 Administration and operations 10 17 27 4 4 33 5 45 13 960
2024 Human resources 10 22 20 7 5 32 5 50 18 220
2024 Financial management 10 16 26 7 4 33 5 42 17 390
2024 Procurement 3 6 23 2 5 59 2 23 18 40
2024 Real property 8 8 31 0 20 23 9 24 30 20
2024 Information management 12 23 25 1 1 33 3 56 4 115
2024 Information technology 15 14 21 4 4 34 9 51 13 180
2024 Evaluation 0 14 19 3 24 37 4 23 45 25
2024 Data sciences 6 16 27 3 7 37 2 38 17 80
2024 Policy 7 13 26 5 6 38 5 36 19 595
2024 Project management 9 14 28 7 5 34 5 37 18 380
2024 Other services to the public 7 17 24 5 7 34 6 39 20 215
2024 None of the above 7 11 24 6 7 36 7 33 24 290
2022 Client contact centre 12 20 21 6 4 29 7 51 16 140
2022 Health care practitioners 8 11 28 5 6 39 2 33 18 220
2022 Federal regulators 7 13 28 9 23 21 0 25 40 15
2022 Compliance, inspection and enforcement 16 19 16 4 7 32 6 56 17 45
2022 Communications or public affairs 9 13 31 3 1 40 3 38 7 130
2022 Access to information and privacy 23 22 6 5 0 35 10 80 10 10
2022 Security 12 26 22 0 0 36 4 63 0 20
2022 Science and technology 15 14 31 8 0 26 7 43 12 35
2022 Administration and operations 12 19 23 5 4 32 5 49 13 660
2022 Human resources 18 18 16 2 0 36 9 66 4 45
2022 Financial management 11 18 26 5 4 33 3 45 15 285
2022 Procurement 9 12 10 2 3 61 3 59 14 35
2022 Real property 7 25 24 14 0 25 5 46 20 20
2022 Material management 28 21 0 0 9 36 6 84 16 10
2022 Information management 5 16 21 0 1 45 12 50 2 100
2022 Information technology 21 16 20 0 2 36 4 62 5 125
2022 Evaluation 9 9 41 0 8 34 0 26 12 25
2022 Data sciences 8 14 18 3 2 47 7 48 13 70
2022 Policy 8 20 22 4 4 38 4 47 14 465
2022 Project management 10 21 24 5 5 33 3 48 15 320
2022 Other services to the public 9 15 27 6 8 27 9 37 22 160
2022 None of the above 8 12 19 4 10 42 6 38 26 190

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Financial management 0 11 10 32 35 6 5 13 76 15
2024 Policy 0 13 9 23 40 15 0 15 74 40
2024 Project management 0 9 24 10 37 20 0 11 59 25
2024 None of the above 0 0 42 0 58 0 0 0 58 10
2022 Health care practitioners 0 3 20 20 52 5 0 4 75 10
2022 Administration and operations 0 7 27 17 39 10 0 8 62 30
2022 Financial management 7 0 32 7 31 22 0 9 50 15
2022 Policy 0 4 26 21 38 12 0 4 66 20
2022 Project management 0 0 23 34 37 6 0 0 76 20
2022 None of the above 0 0 0 10 80 10 0 0 100 10
2020 Administration and operations 3 6 13 27 38 13 0 10 75 35
2020 Policy 4 8 16 16 44 12 0 14 68 25
2020 Project management 8 0 8 23 54 8 0 8 83 15
2020 Other services to the public 7 22 21 14 28 7 0 32 46 10
2020 None of the above 0 19 12 12 56 0 0 19 69 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 32 22 6 10 4 5 58 18 220
2024 Health care practitioners 15 24 26 14 17 3 2 41 32 300
2024 Intelligence analysts 29 39 15 3 5 5 4 75 9 25
2024 Federal regulators 24 32 19 5 4 5 11 66 11 20
2024 Compliance, inspection and enforcement 12 26 25 11 16 4 6 42 30 45
2024 Communications or public affairs 23 35 18 8 11 4 2 61 20 135
2024 Access to information and privacy 22 50 22 6 0 0 0 72 6 10
2024 Security 31 42 24 0 0 2 0 75 0 35
2024 Science and technology 26 29 18 11 6 5 5 61 20 55
2024 Legal services 22 15 20 0 23 13 6 46 29 15
2024 Administration and operations 28 28 15 9 10 5 4 61 22 960
2024 Human resources 25 32 20 5 9 5 5 62 15 225
2024 Financial management 25 28 21 9 8 5 3 58 19 390
2024 Procurement 18 26 23 5 7 8 13 55 16 40
2024 Real property 27 35 14 3 14 0 6 66 18 20
2024 Information management 31 37 10 5 5 9 3 77 12 115
2024 Information technology 38 21 14 5 6 8 8 71 13 180
2024 Evaluation 22 26 14 21 4 3 11 56 28 25
2024 Data sciences 29 27 15 11 2 8 8 66 16 80
2024 Policy 28 27 15 8 10 6 5 62 21 595
2024 Project management 21 28 19 10 12 7 4 54 24 380
2024 Other services to the public 23 29 16 11 12 6 3 57 26 215
2024 None of the above 26 23 18 13 10 4 6 54 25 290
2022 Client contact centre 27 26 20 7 9 2 9 59 18 140
2022 Health care practitioners 21 28 22 11 9 5 4 54 22 220
2022 Federal regulators 26 0 20 15 34 6 0 27 52 15
2022 Compliance, inspection and enforcement 26 21 20 9 12 8 5 54 24 45
2022 Communications or public affairs 32 31 16 6 4 6 4 70 11 130
2022 Access to information and privacy 31 17 36 0 0 11 6 57 0 10
2022 Security 18 27 27 0 0 8 20 63 0 15
2022 Science and technology 26 26 19 16 5 4 4 57 23 35
2022 Administration and operations 28 30 19 7 6 5 5 65 15 660
2022 Human resources 20 36 22 7 0 5 10 66 8 45
2022 Financial management 29 30 16 4 7 8 6 68 13 285
2022 Procurement 31 30 17 7 2 3 10 70 11 35
2022 Real property 20 49 4 11 0 0 16 82 13 20
2022 Material management 62 7 0 7 7 17 0 84 16 10
2022 Information management 26 30 14 10 5 11 6 66 17 100
2022 Information technology 39 25 16 4 5 5 6 72 10 125
2022 Evaluation 27 27 21 4 7 3 11 62 13 25
2022 Data sciences 29 35 13 2 1 5 16 80 4 70
2022 Policy 26 33 15 6 6 8 7 69 14 460
2022 Project management 31 26 15 9 9 4 6 63 20 320
2022 Other services to the public 29 28 21 5 4 8 5 65 11 160
2022 None of the above 25 23 21 5 14 5 6 55 21 190
2020 Client contact centre 24 30 19 16 7 4 0 56 24 170
2020 Health care practitioners 18 28 27 12 10 2 2 49 23 230
2020 Federal regulators 42 22 14 0 22 0 0 64 22 10
2020 Compliance, inspection and enforcement 41 20 20 11 7 0 2 61 18 45
2020 Communications or public affairs 32 24 12 8 10 7 7 66 21 105
2020 Security 37 40 14 0 5 5 0 80 5 20
2020 Science and technology 14 40 26 7 12 2 0 55 19 40
2020 Legal services 9 50 14 9 9 9 0 65 20 10
2020 Administration and operations 27 29 20 10 6 4 3 61 18 775
2020 Human resources 23 19 16 16 12 5 8 49 32 35
2020 Financial management 29 33 19 5 5 4 5 67 11 275
2020 Procurement 17 34 26 3 6 7 7 60 10 30
2020 Real property 12 34 16 5 9 16 7 60 19 35
2020 Material management 22 43 21 7 8 0 0 65 14 10
2020 Information management 26 33 15 10 4 11 0 66 17 110
2020 Information technology 42 27 16 3 4 3 5 75 8 120
2020 Evaluation 21 37 14 7 14 0 7 63 22 15
2020 Data sciences 42 30 10 5 4 6 4 79 10 55
2020 Policy 32 32 15 6 4 7 5 72 11 400
2020 Project management 24 30 20 12 7 4 5 58 20 290
2020 Other services to the public 31 24 18 13 7 5 2 59 21 200
2020 None of the above 29 27 22 8 6 5 3 60 16 230
2019 Client contact centre 25 26 16 18 13 1 1 53 31 135
2019 Health care practitioners 25 30 14 13 11 4 2 59 26 240
2019 Compliance, inspection and enforcement 33 29 13 8 4 10 3 70 14 45
2019 Communications or public affairs 27 34 8 14 11 2 4 66 26 75
2019 Security 37 21 25 0 5 0 11 65 6 20
2019 Science and technology 24 19 16 14 15 5 6 49 33 35
2019 Administration and operations 26 29 17 11 10 4 3 58 23 730
2019 Human resources 31 19 21 9 8 4 6 57 20 40
2019 Financial management 28 31 17 11 9 3 1 62 21 225
2019 Procurement 12 37 34 8 9 0 0 50 17 20
2019 Real property 15 28 28 13 10 6 0 46 24 25
2019 Information management 23 42 14 5 9 1 5 70 15 95
2019 Information technology 29 26 20 11 5 5 3 61 17 80
2019 Evaluation 31 8 22 0 24 8 8 46 29 10
2019 Data sciences 33 31 20 6 4 2 4 68 11 45
2019 Policy 29 31 15 13 7 3 2 63 22 315
2019 Project management 26 33 14 9 11 5 1 63 22 290
2019 Other services to the public 29 24 17 7 14 5 3 58 23 180
2019 None of the above 28 23 22 8 10 4 4 56 20 215

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 30 16 13 7 3 2 62 21 220
2024 Health care practitioners 19 38 17 10 11 4 0 60 22 300
2024 Intelligence analysts 38 41 4 11 3 3 0 81 15 25
2024 Federal regulators 24 43 12 16 6 0 0 66 22 20
2024 Compliance, inspection and enforcement 12 48 16 2 9 12 2 69 13 45
2024 Communications or public affairs 18 41 12 10 13 6 1 63 25 135
2024 Access to information and privacy 22 50 20 0 8 0 0 72 8 10
2024 Security 36 29 24 5 0 7 0 70 5 35
2024 Science and technology 36 29 7 13 5 8 2 72 20 55
2024 Legal services 22 41 7 10 21 0 0 63 31 15
2024 Administration and operations 31 35 13 10 7 3 1 68 18 960
2024 Human resources 26 36 19 11 5 2 1 64 17 220
2024 Financial management 28 33 14 13 8 3 1 63 22 395
2024 Procurement 27 45 12 10 5 2 0 73 15 35
2024 Real property 44 30 9 4 14 0 0 73 18 20
2024 Information management 35 40 11 7 2 4 1 79 9 115
2024 Information technology 30 37 12 12 4 2 1 70 17 180
2024 Evaluation 29 28 14 11 18 0 0 57 29 25
2024 Data sciences 30 34 10 17 5 3 1 66 23 80
2024 Policy 26 37 14 14 6 2 1 66 20 595
2024 Project management 28 34 14 11 10 3 0 64 22 380
2024 Other services to the public 21 37 15 12 11 2 2 61 24 215
2024 None of the above 23 34 15 14 12 1 1 59 26 290
2022 Client contact centre 32 37 15 7 4 4 1 73 12 140
2022 Health care practitioners 27 33 13 12 13 2 0 62 25 220
2022 Federal regulators 5 41 21 17 16 0 0 46 33 15
2022 Compliance, inspection and enforcement 32 26 11 13 11 5 2 62 25 45
2022 Communications or public affairs 22 35 16 10 7 8 1 64 19 130
2022 Access to information and privacy 34 22 19 25 0 0 0 56 25 10
2022 Security 8 47 31 0 6 0 7 60 7 20
2022 Science and technology 24 38 13 14 11 0 0 62 25 35
2022 Administration and operations 30 35 15 11 5 3 1 68 17 660
2022 Human resources 24 48 9 12 4 3 0 74 17 45
2022 Financial management 30 32 13 12 8 5 1 65 21 285
2022 Procurement 44 44 7 5 0 0 0 88 5 35
2022 Real property 31 40 5 12 7 5 0 75 20 20
2022 Material management 48 14 21 0 0 17 0 75 0 10
2022 Information management 27 31 19 8 4 7 3 64 14 100
2022 Information technology 25 32 19 12 7 3 2 60 20 125
2022 Evaluation 21 38 20 7 11 3 0 61 18 25
2022 Data sciences 32 31 9 17 5 1 4 66 24 70
2022 Policy 22 39 16 12 6 4 1 64 20 460
2022 Project management 25 36 13 12 11 2 1 63 23 320
2022 Other services to the public 31 33 17 13 5 2 0 65 17 160
2022 None of the above 23 31 17 9 15 2 3 57 25 190
2020 Client contact centre 34 28 15 12 8 1 1 64 20 170
2020 Health care practitioners 21 31 21 18 8 1 0 53 26 230
2020 Federal regulators 49 15 7 7 22 0 0 64 29 10
2020 Compliance, inspection and enforcement 27 40 24 7 0 2 0 68 7 45
2020 Communications or public affairs 32 31 12 14 6 4 1 66 21 105
2020 Security 62 5 14 10 5 5 0 70 15 20
2020 Science and technology 26 26 14 16 12 6 0 56 30 45
2020 Legal services 18 41 14 0 27 0 0 59 27 10
2020 Administration and operations 32 35 15 10 5 2 1 70 15 775
2020 Human resources 27 27 24 14 5 0 3 56 20 35
2020 Financial management 31 32 15 15 5 1 1 64 21 275
2020 Procurement 34 23 16 12 16 0 0 57 28 30
2020 Real property 20 42 12 20 6 0 0 62 27 35
2020 Material management 46 14 20 8 0 13 0 69 9 10
2020 Information management 32 33 13 13 5 3 1 67 19 110
2020 Information technology 37 39 11 6 4 0 3 78 10 120
2020 Evaluation 14 44 21 0 21 0 0 58 21 15
2020 Data sciences 28 44 7 11 4 6 0 77 16 55
2020 Policy 30 38 13 10 6 3 1 70 17 400
2020 Project management 26 36 12 16 6 4 0 64 23 290
2020 Other services to the public 35 31 13 10 6 5 0 69 17 195
2020 None of the above 30 36 13 10 6 3 1 69 17 230
2019 Client contact centre 33 33 13 11 7 3 1 68 19 135
2019 Health care practitioners 28 33 12 16 7 3 1 64 24 240
2019 Compliance, inspection and enforcement 21 40 19 13 7 0 0 61 20 45
2019 Communications or public affairs 19 35 20 15 9 3 0 55 24 75
2019 Security 33 29 11 11 16 0 0 62 27 20
2019 Science and technology 6 46 23 17 8 0 0 52 25 35
2019 Administration and operations 30 31 15 13 7 4 1 64 20 735
2019 Human resources 26 20 18 19 11 0 5 49 32 40
2019 Financial management 23 37 18 13 5 3 1 62 19 220
2019 Procurement 25 17 28 8 17 6 0 44 26 20
2019 Real property 25 26 12 27 7 3 0 53 35 25
2019 Information management 30 38 12 7 9 4 0 71 17 95
2019 Information technology 26 33 8 17 8 5 2 64 28 80
2019 Evaluation 23 35 15 7 20 0 0 58 27 10
2019 Data sciences 23 27 23 14 11 0 2 51 26 45
2019 Policy 23 36 17 13 9 2 0 61 22 315
2019 Project management 26 34 14 14 9 3 0 62 24 290
2019 Other services to the public 27 32 12 14 10 4 1 62 25 180
2019 None of the above 31 29 18 9 7 5 1 64 17 210

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 38 20 7 5 2 1 67 12 220
2024 Health care practitioners 18 34 23 14 11 1 0 52 25 300
2024 Intelligence analysts 29 45 23 0 3 0 0 74 3 25
2024 Federal regulators 24 32 23 10 0 10 0 63 11 20
2024 Compliance, inspection and enforcement 15 48 27 2 6 3 0 64 8 45
2024 Communications or public affairs 22 40 17 8 10 3 0 64 18 135
2024 Access to information and privacy 32 52 8 0 8 0 0 84 8 10
2024 Security 28 35 32 2 2 0 0 63 5 35
2024 Science and technology 41 19 24 9 5 2 0 62 14 55
2024 Legal services 22 40 17 14 7 0 0 62 22 15
2024 Administration and operations 32 35 17 8 6 1 0 68 14 960
2024 Human resources 20 37 22 11 6 4 0 60 17 220
2024 Financial management 29 31 20 13 5 1 1 61 19 395
2024 Procurement 29 34 23 7 6 0 0 63 13 35
2024 Real property 17 58 4 7 14 0 0 75 21 20
2024 Information management 39 40 14 3 3 1 0 80 6 115
2024 Information technology 33 34 19 8 4 2 0 68 12 180
2024 Evaluation 14 35 26 11 7 7 0 53 19 25
2024 Data sciences 23 42 17 9 9 0 0 65 18 80
2024 Policy 22 37 21 12 7 1 0 60 19 595
2024 Project management 26 36 19 9 8 2 0 63 18 380
2024 Other services to the public 22 34 19 12 11 2 0 57 23 215
2024 None of the above 27 27 26 9 10 1 0 55 19 290
2022 Client contact centre 30 41 17 6 5 1 0 72 11 140
2022 Health care practitioners 25 36 18 9 9 2 0 63 18 220
2022 Federal regulators 18 51 20 5 5 0 0 69 11 15
2022 Compliance, inspection and enforcement 33 41 10 8 6 2 0 75 14 45
2022 Communications or public affairs 25 34 21 14 4 2 0 60 18 130
2022 Access to information and privacy 24 29 36 12 0 0 0 53 12 10
2022 Security 21 34 32 5 0 0 7 60 5 20
2022 Science and technology 35 38 14 5 7 0 0 73 13 35
2022 Administration and operations 30 40 17 6 5 1 0 71 11 665
2022 Human resources 30 43 18 9 0 0 0 73 9 45
2022 Financial management 30 40 16 6 6 2 0 71 13 285
2022 Procurement 28 52 15 2 0 3 0 83 2 35
2022 Real property 25 41 26 4 4 0 0 66 8 20
2022 Material management 34 43 7 16 0 0 0 77 16 10
2022 Information management 36 43 11 7 3 1 0 80 10 100
2022 Information technology 31 41 16 8 1 3 0 74 10 125
2022 Evaluation 35 36 18 8 3 0 0 71 11 25
2022 Data sciences 36 30 20 8 5 1 0 66 13 70
2022 Policy 25 40 23 7 4 1 0 66 12 460
2022 Project management 27 38 18 12 4 1 0 66 15 320
2022 Other services to the public 35 36 14 7 6 2 0 72 13 160
2022 None of the above 23 36 21 10 7 2 0 60 18 190
2020 Client contact centre 33 38 14 9 4 2 1 73 14 175
2020 Health care practitioners 23 32 29 10 5 1 0 55 16 230
2020 Federal regulators 31 38 0 7 24 0 0 69 31 10
2020 Compliance, inspection and enforcement 33 32 18 10 6 0 0 65 17 45
2020 Communications or public affairs 37 31 17 7 6 3 0 70 13 105
2020 Security 41 25 24 5 0 5 0 70 5 20
2020 Science and technology 25 18 37 11 9 0 0 43 20 45
2020 Legal services 27 18 46 0 9 0 0 45 9 10
2020 Administration and operations 34 36 17 9 3 2 0 71 12 780
2020 Human resources 25 47 11 12 5 0 0 72 18 35
2020 Financial management 30 37 21 7 4 1 0 68 11 275
2020 Procurement 31 42 8 6 13 0 0 73 19 30
2020 Real property 25 38 20 14 4 0 0 63 17 35
2020 Material management 45 13 21 8 0 13 0 67 9 10
2020 Information management 37 35 18 6 3 1 0 73 9 110
2020 Information technology 42 36 15 4 2 1 0 79 6 120
2020 Evaluation 27 41 24 0 8 0 0 68 8 10
2020 Data sciences 37 45 7 4 4 4 0 85 8 55
2020 Policy 30 40 16 9 4 2 0 71 13 405
2020 Project management 28 37 17 9 7 1 0 66 16 290
2020 Other services to the public 33 36 15 11 5 1 0 69 16 195
2020 None of the above 34 36 18 7 4 2 0 71 11 225
2019 Client contact centre 30 30 21 7 9 3 0 62 16 130
2019 Health care practitioners 25 38 21 7 8 1 0 64 15 240
2019 Compliance, inspection and enforcement 21 38 29 10 2 2 0 59 12 45
2019 Communications or public affairs 17 32 32 12 6 1 0 49 18 75
2019 Security 29 26 28 6 6 6 0 58 12 15
2019 Science and technology 18 41 23 10 5 0 3 61 15 35
2019 Administration and operations 27 33 20 10 8 2 0 62 18 735
2019 Human resources 23 25 32 4 9 5 2 51 14 40
2019 Financial management 23 34 25 9 8 1 0 57 17 225
2019 Procurement 12 33 28 3 20 0 4 47 24 20
2019 Real property 22 32 21 15 10 0 0 54 25 25
2019 Information management 35 38 17 6 2 2 0 75 8 95
2019 Information technology 29 38 9 10 12 1 0 69 22 80
2019 Evaluation 28 42 7 15 7 0 0 70 22 10
2019 Data sciences 28 30 25 13 2 2 0 59 16 45
2019 Policy 22 39 20 9 10 1 0 61 19 315
2019 Project management 20 36 22 13 7 2 0 58 20 290
2019 Other services to the public 22 31 24 14 8 1 0 54 22 180
2019 None of the above 31 30 21 7 7 4 0 64 14 215

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 24 23 11 12 11 3 47 26 220
2024 Health care practitioners 15 16 18 20 19 10 1 36 44 300
2024 Intelligence analysts 37 8 24 3 12 16 0 53 18 25
2024 Federal regulators 18 11 28 17 21 5 0 30 40 20
2024 Compliance, inspection and enforcement 9 31 14 14 19 10 3 46 38 45
2024 Communications or public affairs 18 29 11 11 22 6 2 51 37 135
2024 Access to information and privacy 32 19 12 22 8 8 0 55 33 10
2024 Security 29 14 40 3 2 11 0 49 6 35
2024 Science and technology 26 22 14 7 15 16 1 57 26 55
2024 Legal services 14 32 7 7 21 19 0 56 35 15
2024 Administration and operations 22 22 17 12 16 9 2 49 32 960
2024 Human resources 13 28 24 11 14 8 2 46 28 220
2024 Financial management 21 19 17 14 16 10 3 45 35 395
2024 Procurement 23 25 18 4 7 23 0 63 13 35
2024 Real property 26 19 23 10 22 0 0 45 31 20
2024 Information management 24 27 16 10 7 13 2 61 21 115
2024 Information technology 26 22 14 10 12 13 3 57 26 180
2024 Evaluation 5 15 7 18 25 29 0 29 61 25
2024 Data sciences 19 22 14 16 10 19 0 50 32 80
2024 Policy 17 18 18 17 17 11 2 40 39 595
2024 Project management 17 19 18 13 22 10 2 41 39 380
2024 Other services to the public 13 29 17 13 17 8 3 48 33 215
2024 None of the above 17 20 18 13 21 9 2 41 39 285
2022 Client contact centre 22 24 26 9 8 9 1 51 19 140
2022 Health care practitioners 21 20 19 14 14 10 2 47 32 220
2022 Federal regulators 19 13 17 14 32 0 5 34 48 15
2022 Compliance, inspection and enforcement 17 23 12 7 21 15 4 50 35 45
2022 Communications or public affairs 18 29 18 12 11 10 4 54 26 130
2022 Access to information and privacy 41 19 19 0 12 10 0 66 13 10
2022 Security 8 42 18 9 0 23 0 65 11 20
2022 Science and technology 20 27 18 7 16 9 2 53 26 35
2022 Administration and operations 20 22 18 14 12 11 2 49 30 665
2022 Human resources 17 32 19 6 15 4 6 55 24 45
2022 Financial management 17 23 22 9 14 11 4 47 27 285
2022 Procurement 36 25 8 20 4 4 4 66 26 35
2022 Real property 13 27 19 25 11 4 0 42 38 20
2022 Material management 50 15 12 16 7 0 0 65 23 10
2022 Information management 14 34 13 10 7 19 2 61 22 100
2022 Information technology 23 18 25 12 9 10 3 47 24 125
2022 Evaluation 28 30 7 11 17 7 0 62 30 25
2022 Data sciences 19 22 12 9 8 24 5 57 25 70
2022 Policy 15 21 19 15 14 13 4 43 34 465
2022 Project management 14 25 18 11 16 10 4 46 33 320
2022 Other services to the public 31 22 18 8 11 6 4 59 21 160
2022 None of the above 13 21 16 9 22 14 5 42 38 190
2020 Client contact centre 22 24 19 13 12 9 1 50 28 170
2020 Health care practitioners 13 22 22 18 16 8 1 38 37 235
2020 Federal regulators 35 0 8 21 22 0 14 41 50 10
2020 Compliance, inspection and enforcement 15 34 13 18 10 9 2 54 31 45
2020 Communications or public affairs 23 26 16 10 8 14 2 58 23 105
2020 Security 37 29 25 0 5 5 0 69 5 20
2020 Science and technology 17 23 15 16 22 8 0 43 41 45
2020 Legal services 18 14 9 9 18 32 0 47 40 10
2020 Administration and operations 23 24 16 15 12 8 1 52 30 780
2020 Human resources 14 11 27 16 14 16 2 30 37 35
2020 Financial management 23 21 20 13 10 10 3 50 26 275
2020 Procurement 26 10 26 10 18 6 3 40 31 30
2020 Real property 16 23 21 17 9 8 5 45 31 35
2020 Material management 30 7 40 0 8 16 0 43 9 10
2020 Information management 15 31 19 10 10 15 0 55 23 110
2020 Information technology 24 29 18 13 6 9 1 59 21 120
2020 Evaluation 0 7 21 7 28 14 23 11 55 15
2020 Data sciences 23 29 13 10 9 13 2 61 23 55
2020 Policy 20 24 20 11 11 11 3 51 26 405
2020 Project management 19 18 18 15 16 13 2 43 36 290
2020 Other services to the public 24 19 16 12 16 13 1 49 32 195
2020 None of the above 22 22 19 10 18 8 2 49 31 230
2019 Client contact centre 23 17 17 20 15 9 1 44 38 135
2019 Health care practitioners 17 23 18 15 18 7 2 45 36 240
2019 Compliance, inspection and enforcement 17 26 20 13 11 13 0 49 28 45
2019 Communications or public affairs 11 18 19 17 15 17 3 36 40 75
2019 Security 22 22 21 25 5 5 0 46 32 20
2019 Science and technology 14 19 32 17 12 3 2 35 31 35
2019 Administration and operations 19 20 19 13 18 8 2 44 35 730
2019 Human resources 17 17 16 21 17 7 5 39 43 40
2019 Financial management 16 20 23 14 12 11 3 43 31 225
2019 Procurement 6 17 13 20 34 6 4 26 60 20
2019 Real property 16 18 17 17 26 7 0 36 46 25
2019 Information management 21 23 16 16 9 9 6 51 30 95
2019 Information technology 17 26 14 9 19 13 2 50 33 80
2019 Evaluation 8 22 20 0 22 27 0 41 31 10
2019 Data sciences 23 18 24 6 15 12 2 47 24 45
2019 Policy 12 20 22 15 16 12 2 38 37 315
2019 Project management 13 19 20 16 22 7 3 36 42 290
2019 Other services to the public 16 21 20 11 20 10 2 42 35 180
2019 None of the above 20 20 19 8 23 9 2 45 34 215

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 39 4 9 6 0 0 81 15 220
2024 Health care practitioners 21 37 6 26 10 0 0 57 36 300
2024 Intelligence analysts 34 41 12 13 0 0 0 75 13 25
2024 Federal regulators 14 24 6 39 17 0 0 38 56 20
2024 Compliance, inspection and enforcement 30 45 7 12 7 0 0 75 18 45
2024 Communications or public affairs 32 43 4 12 9 0 0 75 21 135
2024 Access to information and privacy 56 32 6 0 7 0 0 88 7 10
2024 Security 18 47 7 23 5 0 0 65 28 35
2024 Science and technology 34 33 6 16 12 0 0 67 27 55
2024 Legal services 28 45 0 13 14 0 0 73 27 15
2024 Administration and operations 42 40 4 10 4 0 0 82 14 960
2024 Human resources 38 42 7 10 3 0 0 81 12 225
2024 Financial management 37 43 5 11 3 0 0 81 14 395
2024 Procurement 46 34 9 5 6 0 0 80 11 35
2024 Real property 30 40 4 16 10 0 0 70 26 20
2024 Information management 49 35 3 7 5 0 0 85 12 115
2024 Information technology 50 34 3 7 6 0 0 84 13 180
2024 Evaluation 34 26 3 21 16 0 0 60 37 25
2024 Data sciences 33 44 3 15 6 0 0 76 21 80
2024 Policy 29 43 4 15 9 0 0 72 24 595
2024 Project management 27 46 4 16 7 0 0 73 23 380
2024 Other services to the public 33 43 6 9 9 0 0 76 18 215
2024 None of the above 33 42 6 12 8 0 0 74 19 290
2022 Client contact centre 51 39 2 4 3 0 0 91 7 140
2022 Health care practitioners 28 45 5 12 9 0 0 74 21 220
2022 Federal regulators 33 48 0 11 9 0 0 81 19 15
2022 Compliance, inspection and enforcement 40 35 5 6 13 0 0 75 20 45
2022 Communications or public affairs 25 64 3 7 2 0 0 89 8 130
2022 Access to information and privacy 55 39 0 6 0 0 0 94 6 10
2022 Security 20 57 9 14 0 0 0 78 14 20
2022 Science and technology 31 57 2 5 5 0 0 88 10 35
2022 Administration and operations 46 43 3 6 2 0 0 89 8 665
2022 Human resources 40 49 0 3 8 0 0 89 11 45
2022 Financial management 51 37 4 4 3 0 0 88 7 285
2022 Procurement 45 37 9 3 6 0 0 82 9 35
2022 Real property 34 42 0 23 0 0 0 77 23 20
2022 Material management 84 16 0 0 0 0 0 100 0 10
2022 Information management 41 47 0 9 3 0 0 88 12 100
2022 Information technology 47 39 4 5 4 0 0 87 9 125
2022 Evaluation 32 45 0 16 7 0 0 77 23 25
2022 Data sciences 52 39 0 5 4 0 0 91 9 70
2022 Policy 30 48 5 13 4 0 0 78 17 460
2022 Project management 39 40 4 11 5 0 0 80 16 320
2022 Other services to the public 39 47 3 9 2 0 0 86 11 160
2022 None of the above 45 33 3 14 5 0 0 78 19 190
2020 Client contact centre 34 49 4 11 2 0 0 83 13 175
2020 Health care practitioners 23 45 5 22 5 0 0 68 27 235
2020 Federal regulators 21 50 0 30 0 0 0 70 30 10
2020 Compliance, inspection and enforcement 24 56 4 7 9 0 0 80 16 45
2020 Communications or public affairs 21 57 5 12 6 0 0 77 18 105
2020 Security 41 30 5 14 10 0 0 71 24 20
2020 Science and technology 22 45 3 18 12 0 0 67 30 45
2020 Legal services 41 36 0 0 23 0 0 77 23 10
2020 Administration and operations 38 45 3 9 4 0 0 84 13 775
2020 Human resources 43 46 5 5 0 0 0 89 5 35
2020 Financial management 42 41 5 11 1 0 0 83 12 275
2020 Procurement 48 26 6 13 7 0 0 73 20 30
2020 Real property 22 44 12 22 0 0 0 66 22 35
2020 Material management 45 55 0 0 0 0 0 100 0 10
2020 Information management 38 44 4 11 2 1 0 83 13 110
2020 Information technology 48 42 4 4 2 0 0 90 6 120
2020 Evaluation 35 37 7 14 7 0 0 72 21 15
2020 Data sciences 26 53 8 9 2 0 2 80 11 55
2020 Policy 26 50 5 15 4 0 0 76 19 400
2020 Project management 37 45 3 13 2 0 0 82 15 290
2020 Other services to the public 33 44 4 12 7 0 0 77 19 200
2020 None of the above 33 46 5 14 3 0 0 79 17 230

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 27 8 14 11 1 2 66 25 220
2024 Health care practitioners 21 24 14 21 19 1 0 46 40 300
2024 Intelligence analysts 38 9 23 11 19 0 0 47 30 25
2024 Federal regulators 11 22 5 16 46 0 0 33 62 20
2024 Compliance, inspection and enforcement 13 32 3 18 32 0 2 45 52 45
2024 Communications or public affairs 19 29 8 16 26 0 2 50 42 135
2024 Access to information and privacy 73 8 7 0 12 0 0 81 12 10
2024 Security 27 27 9 20 18 0 0 53 37 35
2024 Science and technology 25 23 8 25 19 0 0 48 45 50
2024 Legal services 27 6 9 23 34 0 0 33 57 15
2024 Administration and operations 30 27 9 15 17 0 0 57 33 960
2024 Human resources 21 28 15 11 22 0 3 50 34 225
2024 Financial management 27 31 9 14 18 0 1 59 33 395
2024 Procurement 25 17 25 2 23 0 7 45 28 40
2024 Real property 19 10 11 28 31 0 0 29 60 20
2024 Information management 36 28 13 9 13 0 1 65 22 115
2024 Information technology 38 21 7 12 17 0 4 62 31 180
2024 Evaluation 14 11 10 18 48 0 0 24 66 25
2024 Data sciences 23 24 10 28 15 1 0 47 43 80
2024 Policy 20 23 6 21 28 0 1 44 50 595
2024 Project management 19 28 6 21 26 0 0 47 47 380
2024 Other services to the public 23 27 8 22 18 0 1 51 41 215
2024 None of the above 27 27 9 13 23 0 1 54 37 290
2022 Client contact centre 54 27 7 6 5 1 1 82 11 140
2022 Health care practitioners 41 27 5 15 11 0 1 69 26 220
2022 Federal regulators 52 16 17 6 0 9 0 75 6 15
2022 Compliance, inspection and enforcement 35 29 12 16 7 0 0 64 23 45
2022 Communications or public affairs 41 32 7 8 5 0 6 78 14 130
2022 Access to information and privacy 41 28 19 6 6 0 0 69 12 10
2022 Security 18 59 18 5 0 0 0 77 5 15
2022 Science and technology 38 30 13 14 4 0 0 69 18 35
2022 Administration and operations 47 32 7 9 5 0 0 79 14 660
2022 Human resources 37 34 16 6 7 0 0 71 12 45
2022 Financial management 45 34 8 7 5 0 1 80 12 285
2022 Procurement 47 30 9 6 4 0 4 81 10 35
2022 Real property 50 20 11 14 4 0 0 71 18 20
2022 Material management 86 7 0 0 7 0 0 93 7 10
2022 Information management 55 27 8 3 4 0 2 84 8 100
2022 Information technology 45 24 9 12 8 1 2 70 21 125
2022 Evaluation 40 34 3 19 3 0 0 74 23 25
2022 Data sciences 57 22 6 8 4 1 1 81 12 70
2022 Policy 29 35 10 14 9 0 2 66 24 460
2022 Project management 39 31 8 13 9 0 1 70 22 320
2022 Other services to the public 45 34 6 8 5 0 1 80 14 160
2022 None of the above 38 35 9 8 7 0 3 75 15 190
2020 Client contact centre 41 38 9 10 2 0 0 79 12 175
2020 Health care practitioners 29 40 10 15 7 0 0 69 21 235
2020 Federal regulators 28 36 7 29 0 0 0 64 29 10
2020 Compliance, inspection and enforcement 35 34 7 12 11 0 0 70 23 45
2020 Communications or public affairs 24 44 10 18 2 0 2 69 20 105
2020 Security 46 25 14 5 5 0 5 75 10 20
2020 Science and technology 29 38 18 9 5 0 2 68 14 45
2020 Legal services 41 27 0 18 14 0 0 68 32 10
2020 Administration and operations 42 38 8 10 1 0 1 80 11 775
2020 Human resources 34 42 17 8 0 0 0 75 8 35
2020 Financial management 42 36 11 8 2 0 1 79 11 275
2020 Procurement 41 42 3 7 7 0 0 82 14 30
2020 Real property 24 49 9 14 0 0 4 76 14 35
2020 Material management 53 21 0 26 0 0 0 74 26 10
2020 Information management 29 49 10 9 3 0 0 78 12 110
2020 Information technology 57 21 16 3 3 0 0 77 7 120
2020 Evaluation 44 21 7 21 0 0 7 70 22 15
2020 Data sciences 35 45 14 3 3 0 0 79 7 55
2020 Policy 35 35 10 14 4 0 1 72 18 400
2020 Project management 40 40 9 10 1 0 1 81 10 290
2020 Other services to the public 42 29 12 11 4 0 2 72 16 200
2020 None of the above 35 40 7 13 5 0 1 76 17 230
2019 Client contact centre 41 36 7 11 5 0 0 77 16 130
2019 Health care practitioners 35 32 7 17 8 0 0 67 26 240
2019 Compliance, inspection and enforcement 43 32 7 11 7 0 0 75 18 45
2019 Communications or public affairs 37 31 8 13 12 0 0 68 25 75
2019 Security 26 46 5 11 11 0 0 73 22 20
2019 Science and technology 27 47 11 8 7 0 0 74 15 35
2019 Administration and operations 44 36 6 9 5 0 0 80 14 730
2019 Human resources 43 27 7 16 7 0 0 70 23 40
2019 Financial management 45 35 9 6 5 0 0 79 12 225
2019 Procurement 35 23 22 8 12 0 0 58 20 20
2019 Real property 22 46 5 4 23 0 0 68 27 25
2019 Information management 43 44 2 6 6 0 0 86 12 95
2019 Information technology 43 31 8 10 7 0 0 75 17 80
2019 Evaluation 78 15 0 0 7 0 0 93 7 10
2019 Data sciences 33 43 10 4 10 0 0 76 14 45
2019 Policy 41 35 5 13 5 0 0 76 19 315
2019 Project management 32 39 6 13 8 0 0 72 21 290
2019 Other services to the public 39 37 4 15 5 0 0 76 20 180
2019 None of the above 43 33 6 12 7 0 0 76 18 210

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 34 9 8 8 0 1 74 17 220
2024 Health care practitioners 17 33 14 20 15 0 0 50 35 300
2024 Intelligence analysts 38 32 15 11 0 5 0 73 11 25
2024 Federal regulators 11 50 5 18 16 0 0 60 34 20
2024 Compliance, inspection and enforcement 26 34 16 15 8 0 2 60 24 40
2024 Communications or public affairs 23 39 10 12 14 1 1 63 26 135
2024 Access to information and privacy 36 52 6 0 7 0 0 88 7 10
2024 Security 35 33 10 13 10 0 0 68 23 35
2024 Science and technology 35 24 9 20 12 0 0 59 32 55
2024 Legal services 31 22 0 19 28 0 0 53 47 15
2024 Administration and operations 39 33 9 12 7 0 0 72 19 960
2024 Human resources 28 42 12 11 7 0 0 70 19 220
2024 Financial management 37 35 10 9 8 1 1 72 17 395
2024 Procurement 39 24 12 20 5 0 0 63 25 40
2024 Real property 43 32 9 4 12 0 0 74 16 20
2024 Information management 45 32 10 5 8 0 1 78 12 115
2024 Information technology 51 24 12 6 6 0 0 75 13 180
2024 Evaluation 22 29 13 7 29 0 0 50 36 25
2024 Data sciences 30 50 8 9 3 0 0 80 12 80
2024 Policy 31 30 11 15 12 0 0 61 28 595
2024 Project management 26 37 9 15 11 1 0 64 26 380
2024 Other services to the public 32 34 11 14 8 0 0 66 22 215
2024 None of the above 36 26 13 14 11 0 0 62 25 285
2022 Client contact centre 47 29 11 8 3 0 1 77 12 140
2022 Health care practitioners 33 36 10 13 7 0 0 70 21 220
2022 Federal regulators 33 33 23 11 0 0 0 66 11 15
2022 Compliance, inspection and enforcement 42 25 12 14 7 0 0 67 21 45
2022 Communications or public affairs 41 42 9 4 3 0 1 85 6 130
2022 Access to information and privacy 43 32 0 19 6 0 0 75 25 10
2022 Security 29 41 24 5 0 0 0 71 5 20
2022 Science and technology 48 31 5 14 2 0 0 79 16 35
2022 Administration and operations 47 34 9 6 3 0 0 82 9 660
2022 Human resources 30 47 17 5 2 0 0 77 7 45
2022 Financial management 49 39 5 4 3 0 0 88 7 285
2022 Procurement 54 27 7 1 2 0 9 89 3 35
2022 Real property 59 18 19 0 4 0 0 77 4 20
2022 Material management 72 12 9 7 0 0 0 84 7 10
2022 Information management 55 32 9 2 1 0 1 88 3 100
2022 Information technology 49 29 14 6 3 0 0 77 8 125
2022 Evaluation 53 36 5 3 3 0 0 89 7 25
2022 Data sciences 56 28 8 2 2 3 0 87 5 70
2022 Policy 35 36 12 10 6 0 1 72 16 460
2022 Project management 41 37 6 10 5 0 1 79 15 320
2022 Other services to the public 48 33 9 9 2 0 0 81 11 160
2022 None of the above 37 34 12 10 5 0 1 72 16 190
2020 Client contact centre 43 39 8 6 3 0 0 83 9 170
2020 Health care practitioners 33 39 8 17 4 0 0 72 20 230
2020 Federal regulators 42 29 0 7 22 0 0 71 29 10
2020 Compliance, inspection and enforcement 38 39 6 9 7 0 2 78 16 45
2020 Communications or public affairs 34 38 9 12 6 0 2 73 18 105
2020 Security 50 20 10 5 15 0 0 70 20 20
2020 Science and technology 27 44 15 9 5 0 0 71 14 45
2020 Legal services 41 27 0 18 14 0 0 68 32 10
2020 Administration and operations 45 37 7 9 1 0 0 82 10 770
2020 Human resources 36 40 13 11 0 0 0 76 11 35
2020 Financial management 48 31 13 5 2 0 1 80 7 275
2020 Procurement 41 33 10 9 7 0 0 74 17 30
2020 Real property 43 35 13 7 3 0 0 78 9 30
2020 Material management 44 36 7 13 0 0 0 80 13 10
2020 Information management 49 34 16 1 1 0 0 83 2 110
2020 Information technology 58 29 6 6 2 0 0 87 7 120
2020 Evaluation 51 28 7 14 0 0 0 79 14 15
2020 Data sciences 55 24 7 8 3 0 2 81 12 55
2020 Policy 39 35 14 8 3 0 0 74 11 400
2020 Project management 41 40 9 7 2 0 1 82 9 290
2020 Other services to the public 42 35 11 9 3 0 0 78 12 200
2020 None of the above 36 41 13 5 4 0 1 78 9 225
2019 Client contact centre 40 33 14 10 4 0 0 72 14 130
2019 Health care practitioners 36 41 9 9 5 0 0 77 14 240
2019 Compliance, inspection and enforcement 37 40 14 4 4 0 0 77 9 45
2019 Communications or public affairs 35 28 9 22 5 0 0 64 27 75
2019 Security 37 30 5 11 16 0 0 67 27 20
2019 Science and technology 37 35 22 2 5 0 0 72 6 35
2019 Administration and operations 42 35 10 9 3 0 0 78 12 725
2019 Human resources 43 36 10 9 3 0 0 79 12 40
2019 Financial management 46 35 10 6 3 0 0 81 8 225
2019 Procurement 22 32 21 10 15 0 0 54 25 20
2019 Real property 30 32 21 3 15 0 0 62 17 25
2019 Information management 49 33 6 8 5 0 0 82 12 95
2019 Information technology 49 32 6 6 4 1 2 83 11 80
2019 Evaluation 36 22 27 7 7 0 0 58 15 10
2019 Data sciences 33 40 17 4 6 0 0 73 10 45
2019 Policy 39 34 10 10 6 0 0 73 16 315
2019 Project management 34 42 10 10 4 0 0 76 14 290
2019 Other services to the public 35 43 9 10 2 1 0 79 13 180
2019 None of the above 36 38 14 7 5 0 0 74 12 215

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 19 4 5 5 0 5 85 10 220
2024 Health care practitioners 71 12 7 3 3 0 5 87 6 300
2024 Intelligence analysts 56 12 8 15 7 0 3 69 22 25
2024 Federal regulators 77 11 0 6 6 0 0 88 12 20
2024 Compliance, inspection and enforcement 68 17 2 2 5 0 6 91 7 45
2024 Communications or public affairs 60 22 2 8 6 0 2 84 14 135
2024 Access to information and privacy 79 0 0 7 0 0 14 92 8 10
2024 Security 49 34 12 2 2 0 0 83 4 35
2024 Science and technology 78 13 6 2 1 0 0 91 3 55
2024 Legal services 87 0 0 0 7 0 6 92 8 15
2024 Administration and operations 73 15 5 2 2 1 3 91 4 960
2024 Human resources 53 28 8 5 5 0 2 83 10 225
2024 Financial management 68 15 6 5 3 0 3 86 8 395
2024 Procurement 84 6 5 3 0 0 2 92 3 40
2024 Real property 69 5 9 3 3 0 11 83 7 20
2024 Information management 67 21 5 2 1 1 3 91 3 115
2024 Information technology 73 13 4 7 4 0 0 86 10 180
2024 Evaluation 75 12 4 6 0 0 3 90 6 25
2024 Data sciences 73 11 4 6 2 0 4 87 8 80
2024 Policy 70 14 3 7 4 0 1 86 11 595
2024 Project management 73 11 5 4 3 0 5 88 7 380
2024 Other services to the public 72 14 6 1 3 0 4 89 5 215
2024 None of the above 71 13 8 3 2 1 4 88 4 290

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 18 7 9 5 0 6 77 16 220
2024 Health care practitioners 72 13 3 4 5 0 4 88 9 300
2024 Intelligence analysts 44 14 11 11 19 0 0 58 30 25
2024 Federal regulators 77 11 0 0 12 0 0 88 12 20
2024 Compliance, inspection and enforcement 63 12 7 2 9 0 8 81 12 45
2024 Communications or public affairs 62 16 4 11 6 0 1 79 17 135
2024 Access to information and privacy 79 0 0 7 0 0 14 92 8 10
2024 Security 37 36 7 17 3 0 0 73 19 35
2024 Science and technology 78 17 4 0 0 0 0 96 0 55
2024 Legal services 87 0 0 0 7 0 6 92 8 15
2024 Administration and operations 69 16 5 4 3 0 3 88 7 960
2024 Human resources 43 27 11 10 6 0 3 72 17 225
2024 Financial management 65 18 5 5 4 0 3 86 9 395
2024 Procurement 73 17 3 2 5 0 0 90 7 40
2024 Real property 66 3 13 0 7 0 11 78 7 20
2024 Information management 64 23 5 3 1 1 3 91 4 115
2024 Information technology 72 11 8 7 3 0 0 83 10 180
2024 Evaluation 68 15 4 4 6 0 3 85 11 25
2024 Data sciences 60 16 13 5 2 0 4 79 8 80
2024 Policy 69 13 5 7 5 0 1 83 12 595
2024 Project management 70 12 5 5 3 0 5 86 9 380
2024 Other services to the public 70 15 7 2 3 0 4 88 5 215
2024 None of the above 66 14 9 5 2 0 3 83 8 290

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 80 7 5 2 1 0 6 92 3 220
2024 Health care practitioners 74 9 6 1 3 0 7 89 5 300
2024 Intelligence analysts 77 11 8 0 0 0 3 91 0 25
2024 Federal regulators 88 6 0 0 6 0 0 94 6 20
2024 Compliance, inspection and enforcement 80 8 0 0 4 0 8 96 4 45
2024 Communications or public affairs 83 12 1 1 2 0 1 96 3 135
2024 Access to information and privacy 76 10 0 0 0 0 14 100 0 10
2024 Security 80 13 0 2 2 0 3 95 5 35
2024 Science and technology 88 9 1 0 1 0 0 97 1 55
2024 Legal services 87 0 0 0 7 0 6 92 8 15
2024 Administration and operations 85 7 2 1 1 0 3 96 2 960
2024 Human resources 80 12 4 1 1 0 2 94 2 225
2024 Financial management 81 10 3 1 1 0 3 95 2 395
2024 Procurement 89 8 2 0 0 0 0 98 0 40
2024 Real property 78 4 3 0 3 0 11 93 4 20
2024 Information management 88 7 2 2 0 0 1 96 2 115
2024 Information technology 85 10 0 2 2 0 2 96 4 180
2024 Evaluation 79 11 0 7 0 0 3 93 7 25
2024 Data sciences 84 10 0 2 0 0 4 98 2 80
2024 Policy 80 10 4 2 3 0 2 91 5 595
2024 Project management 78 9 4 1 2 0 7 93 3 380
2024 Other services to the public 82 5 7 0 1 0 5 91 1 215
2024 None of the above 82 6 5 0 2 1 4 92 2 290
2022 Client contact centre 75 15 3 2 1 1 4 95 2 140
2022 Health care practitioners 76 10 6 0 3 0 4 89 4 220
2022 Federal regulators 69 0 20 0 0 0 11 78 0 15
2022 Compliance, inspection and enforcement 83 6 2 2 4 0 4 93 5 45
2022 Communications or public affairs 87 6 2 2 0 1 2 95 2 130
2022 Access to information and privacy 83 10 7 0 0 0 0 93 0 10
2022 Security 67 9 9 0 0 0 16 90 0 20
2022 Science and technology 90 4 0 0 3 0 3 97 3 35
2022 Administration and operations 83 8 2 2 1 0 4 95 3 665
2022 Human resources 82 10 5 0 0 0 2 95 0 45
2022 Financial management 82 11 3 1 1 0 3 95 2 285
2022 Procurement 88 8 0 2 0 0 3 98 2 35
2022 Real property 96 0 4 0 0 0 0 96 0 20
2022 Material management 100 0 0 0 0 0 0 100 0 10
2022 Information management 86 5 2 0 1 1 5 97 1 100
2022 Information technology 85 6 3 2 2 0 2 93 4 125
2022 Evaluation 87 7 3 0 3 0 0 94 3 25
2022 Data sciences 84 6 2 1 6 0 1 91 7 70
2022 Policy 80 8 2 2 3 0 3 92 6 465
2022 Project management 87 5 2 1 1 0 3 96 2 320
2022 Other services to the public 83 6 5 0 0 0 6 95 0 160
2022 None of the above 82 8 1 0 2 0 7 96 2 190
2019 Client contact centre 79 6 2 1 2 0 9 94 4 135
2019 Health care practitioners 77 11 5 2 2 0 4 91 3 240
2019 Compliance, inspection and enforcement 78 13 0 3 0 0 6 97 3 40
2019 Communications or public affairs 79 9 7 3 0 1 1 90 3 75
2019 Security 83 17 0 0 0 0 0 100 0 20
2019 Science and technology 86 2 5 0 4 0 3 91 4 35
2019 Administration and operations 80 7 5 1 1 1 4 92 2 730
2019 Human resources 81 7 6 6 0 0 0 88 6 40
2019 Financial management 76 9 6 0 2 0 7 91 3 220
2019 Procurement 58 13 13 0 0 0 17 85 0 20
2019 Real property 64 14 9 0 7 0 6 83 8 25
2019 Information management 85 11 1 0 2 0 2 97 2 95
2019 Information technology 76 13 6 1 0 0 3 93 1 80
2019 Evaluation 100 0 0 0 0 0 0 100 0 10
2019 Data sciences 75 17 2 0 2 0 4 96 2 45
2019 Policy 82 6 4 2 4 0 2 90 6 310
2019 Project management 81 9 4 0 1 0 5 94 1 290
2019 Other services to the public 80 6 6 1 1 0 6 91 2 180
2019 None of the above 75 11 5 0 2 0 7 93 2 210

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 15 14 8 9 13 9 60 22 220
2024 Health care practitioners 22 10 11 4 10 30 12 55 25 300
2024 Intelligence analysts 51 25 11 13 0 0 0 76 13 25
2024 Federal regulators 26 39 6 12 0 5 12 78 14 20
2024 Compliance, inspection and enforcement 30 4 8 6 11 22 18 57 28 45
2024 Communications or public affairs 36 23 26 7 5 2 1 61 12 135
2024 Access to information and privacy 23 34 15 0 0 16 13 79 0 10
2024 Security 44 27 16 0 5 6 3 77 5 35
2024 Science and technology 34 14 14 12 4 13 9 62 20 55
2024 Legal services 37 18 10 13 15 7 0 60 30 15
2024 Administration and operations 32 15 11 8 8 16 10 65 21 960
2024 Human resources 41 26 19 7 1 5 1 71 8 225
2024 Financial management 32 21 14 8 5 10 10 66 16 395
2024 Procurement 59 10 6 4 7 12 2 80 13 40
2024 Real property 32 5 11 0 14 10 27 60 22 20
2024 Information management 44 16 6 1 12 12 9 76 16 115
2024 Information technology 57 17 8 2 2 10 4 87 4 180
2024 Evaluation 43 11 29 14 0 3 0 56 14 25
2024 Data sciences 26 21 16 8 6 11 12 61 18 80
2024 Policy 30 26 19 8 5 8 3 63 15 595
2024 Project management 24 18 15 9 7 16 10 58 22 380
2024 Other services to the public 25 15 12 7 11 19 11 57 26 215
2024 None of the above 25 13 11 7 9 18 17 58 25 290
2022 Client contact centre 33 13 9 5 12 15 12 64 24 140
2022 Health care practitioners 22 12 9 4 14 30 9 57 28 220
2022 Federal regulators 13 20 16 9 29 14 0 38 43 15
2022 Compliance, inspection and enforcement 25 11 7 6 8 29 15 65 23 45
2022 Communications or public affairs 51 26 14 1 2 2 4 82 3 130
2022 Access to information and privacy 43 0 34 0 13 0 10 48 15 10
2022 Security 43 12 21 0 5 0 18 68 6 20
2022 Science and technology 32 19 12 4 5 5 23 71 13 35
2022 Administration and operations 33 16 9 8 7 16 11 68 20 665
2022 Human resources 51 13 8 3 7 11 7 78 12 45
2022 Financial management 37 23 11 5 4 13 7 75 11 285
2022 Procurement 41 17 17 14 3 5 2 63 19 35
2022 Real property 40 7 8 18 10 10 7 57 34 20
2022 Material management 37 47 0 7 9 0 0 83 17 10
2022 Information management 42 28 9 3 6 9 3 80 9 100
2022 Information technology 57 20 7 3 2 8 4 87 5 125
2022 Evaluation 33 19 12 22 0 13 0 60 26 25
2022 Data sciences 38 24 8 2 5 14 9 81 9 70
2022 Policy 35 29 13 8 4 8 2 72 13 465
2022 Project management 35 19 9 8 7 10 11 69 19 320
2022 Other services to the public 17 13 14 6 8 22 20 52 24 160
2022 None of the above 32 18 11 4 7 19 9 70 15 190
2020 Client contact centre 37 18 10 6 10 14 5 68 19 170
2020 Health care practitioners 24 13 8 8 11 22 14 57 30 235
2020 Federal regulators 14 35 7 0 22 7 15 63 28 10
2020 Compliance, inspection and enforcement 20 13 2 13 14 12 26 53 44 45
2020 Communications or public affairs 51 23 7 9 1 5 5 82 11 105
2020 Security 51 30 5 0 5 5 5 89 5 20
2020 Science and technology 20 30 8 15 5 13 9 64 25 45
2020 Legal services 18 9 18 0 18 14 23 43 29 10
2020 Administration and operations 33 15 12 8 9 13 10 63 22 775
2020 Human resources 42 24 13 0 9 3 8 75 10 35
2020 Financial management 38 19 11 7 9 11 5 68 19 275
2020 Procurement 33 14 13 15 7 9 9 57 28 30
2020 Real property 39 19 10 3 10 11 9 71 16 35
2020 Material management 14 22 28 0 15 13 8 46 19 10
2020 Information management 52 19 12 3 5 7 4 79 8 110
2020 Information technology 64 21 3 1 3 5 3 93 4 120
2020 Evaluation 21 37 21 7 0 7 7 68 8 15
2020 Data sciences 44 13 17 4 7 11 4 68 13 55
2020 Policy 43 26 14 5 6 4 2 74 12 405
2020 Project management 31 14 16 7 9 13 10 58 21 290
2020 Other services to the public 28 14 10 6 9 19 14 63 22 200
2020 None of the above 33 13 11 6 12 17 8 62 24 225
2019 Client contact centre 29 8 10 12 14 20 9 50 36 135
2019 Health care practitioners 32 9 8 9 13 23 7 58 31 240
2019 Compliance, inspection and enforcement 17 13 16 3 4 26 20 56 14 45
2019 Communications or public affairs 37 18 20 5 8 4 6 62 15 75
2019 Security 37 30 11 5 5 11 0 76 12 20
2019 Science and technology 25 11 11 8 12 17 16 54 30 35
2019 Administration and operations 27 14 9 10 11 19 11 58 29 735
2019 Human resources 37 25 15 7 2 13 0 72 11 40
2019 Financial management 31 16 9 8 14 12 9 60 28 225
2019 Procurement 26 10 10 9 13 22 10 53 33 20
2019 Real property 33 8 20 9 10 12 7 52 24 25
2019 Information management 41 16 9 7 9 13 6 70 19 95
2019 Information technology 48 14 16 7 3 11 2 71 11 80
2019 Evaluation 22 22 7 13 7 28 0 62 28 10
2019 Data sciences 46 14 6 2 4 21 6 83 9 45
2019 Policy 49 19 12 8 3 6 3 75 12 315
2019 Project management 27 13 10 13 14 15 8 52 35 290
2019 Other services to the public 13 13 10 8 13 29 13 46 36 180
2019 None of the above 23 14 10 9 11 26 8 55 29 210

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 10 90 220
2024 Health care practitioners 28 72 300
2024 Compliance, inspection and enforcement 15 85 45
2024 Communications or public affairs 14 86 135
2024 Administration and operations 15 85 960
2024 Human resources 13 87 225
2024 Financial management 14 86 395
2024 Procurement 24 76 40
2024 Information management 6 94 115
2024 Information technology 10 90 180
2024 Evaluation 18 82 25
2024 Data sciences 8 92 80
2024 Policy 15 85 595
2024 Project management 16 84 380
2024 Other services to the public 16 84 215
2024 None of the above 21 79 290
2022 Client contact centre 13 87 140
2022 Health care practitioners 26 74 220
2022 Compliance, inspection and enforcement 14 86 45
2022 Communications or public affairs 13 87 130
2022 Administration and operations 13 87 665
2022 Human resources 0 100 45
2022 Financial management 9 91 285
2022 Material management 0 100 10
2022 Information management 16 84 100
2022 Information technology 7 93 125
2022 Policy 13 87 465
2022 Project management 13 87 320
2022 Other services to the public 15 85 160
2022 None of the above 18 82 190
2020 Client contact centre 14 86 175
2020 Health care practitioners 22 78 230
2020 Federal regulators 0 100 10
2020 Compliance, inspection and enforcement 13 87 45
2020 Communications or public affairs 19 81 105
2020 Science and technology 20 80 45
2020 Administration and operations 16 84 775
2020 Human resources 18 82 35
2020 Financial management 10 90 275
2020 Procurement 16 84 30
2020 Real property 20 80 35
2020 Information management 9 91 110
2020 Information technology 8 92 120
2020 Policy 14 86 400
2020 Project management 15 85 290
2020 Other services to the public 19 81 200
2020 None of the above 13 87 230
2019 Client contact centre 23 77 135
2019 Health care practitioners 27 73 240
2019 Compliance, inspection and enforcement 11 89 45
2019 Communications or public affairs 25 75 75
2019 Science and technology 19 81 35
2019 Administration and operations 22 78 730
2019 Human resources 27 73 40
2019 Financial management 15 85 225
2019 Procurement 33 67 20
2019 Real property 27 73 25
2019 Information management 17 83 95
2019 Information technology 20 80 80
2019 Data sciences 17 83 45
2019 Policy 21 79 315
2019 Project management 23 77 290
2019 Other services to the public 24 76 180
2019 None of the above 18 82 215

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 36 64 25
2024 Health care practitioners 49 51 75
2024 Communications or public affairs 52 48 20
2024 Administration and operations 40 60 155
2024 Human resources 34 66 30
2024 Financial management 45 55 50
2024 Information technology 69 31 20
2024 Policy 47 53 95
2024 Project management 56 44 60
2024 Other services to the public 40 60 30
2024 None of the above 47 53 55
2022 Client contact centre 63 37 15
2022 Health care practitioners 58 42 50
2022 Communications or public affairs 18 82 15
2022 Administration and operations 43 57 95
2022 Financial management 23 77 25
2022 Information management 57 43 15
2022 Policy 46 54 60
2022 Project management 35 65 45
2022 Other services to the public 47 53 20
2022 None of the above 46 54 35
2020 Client contact centre 70 30 25
2020 Health care practitioners 52 48 50
2020 Communications or public affairs 55 45 20
2020 Administration and operations 49 51 125
2020 Financial management 40 60 30
2020 Information technology 49 51 10
2020 Policy 32 68 60
2020 Project management 41 59 45
2020 Other services to the public 52 48 35
2020 None of the above 52 48 30
2019 Client contact centre 45 55 30
2019 Health care practitioners 47 53 60
2019 Communications or public affairs 73 27 20
2019 Administration and operations 48 52 160
2019 Financial management 41 59 35
2019 Information management 46 54 15
2019 Information technology 30 70 15
2019 Policy 55 45 65
2019 Project management 40 60 65
2019 Other services to the public 46 54 40
2019 None of the above 50 50 40

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 61 39 25
2024 Health care practitioners 57 43 75
2024 Communications or public affairs 57 43 20
2024 Administration and operations 66 34 155
2024 Human resources 68 32 30
2024 Financial management 59 41 50
2024 Information technology 54 46 20
2024 Policy 53 47 95
2024 Project management 55 45 60
2024 Other services to the public 45 55 30
2024 None of the above 56 44 55
2022 Client contact centre 35 65 15
2022 Health care practitioners 59 41 50
2022 Communications or public affairs 48 52 15
2022 Administration and operations 61 39 95
2022 Financial management 87 13 25
2022 Information management 68 32 15
2022 Policy 69 31 60
2022 Project management 55 45 45
2022 Other services to the public 35 65 20
2022 None of the above 63 37 35
2020 Client contact centre 52 48 25
2020 Health care practitioners 47 53 50
2020 Communications or public affairs 70 30 20
2020 Administration and operations 56 44 125
2020 Financial management 66 34 30
2020 Information technology 50 50 10
2020 Policy 68 32 60
2020 Project management 65 35 45
2020 Other services to the public 50 50 35
2020 None of the above 73 27 30
2019 Client contact centre 55 45 30
2019 Health care practitioners 46 54 60
2019 Communications or public affairs 57 43 20
2019 Administration and operations 61 39 160
2019 Financial management 73 27 35
2019 Information management 66 34 15
2019 Information technology 63 37 15
2019 Policy 56 44 65
2019 Project management 65 35 65
2019 Other services to the public 50 50 40
2019 None of the above 66 34 40

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Health care practitioners 8 92 75
2024 Administration and operations 10 90 155
2024 Financial management 13 87 50
2024 Policy 8 92 95
2024 Project management 17 83 60
2024 Other services to the public 13 87 30
2024 None of the above 6 94 55
2022 Client contact centre 0 100 15
2022 Health care practitioners 0 100 50
2022 Communications or public affairs 39 61 15
2022 Administration and operations 10 90 95
2022 Financial management 6 94 25
2022 Information management 0 100 15
2022 Policy 4 96 60
2022 Project management 14 86 45
2022 Other services to the public 11 89 20
2022 None of the above 5 95 35
2020 Administration and operations 9 91 125
2020 Policy 8 92 60
2019 Client contact centre 14 86 30
2019 Health care practitioners 10 90 60
2019 Communications or public affairs 0 100 20
2019 Administration and operations 10 90 160
2019 Human resources 0 100 10
2019 Financial management 14 86 35
2019 Policy 16 84 65

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 27 73 75
2024 Communications or public affairs 0 100 20
2024 Administration and operations 0 100 155
2024 Human resources 0 100 30
2024 Financial management 0 100 50
2024 Information technology 0 100 20
2024 Policy 0 100 95
2024 None of the above 0 100 55
2022 Client contact centre 0 100 15
2022 Health care practitioners 8 92 50
2022 Communications or public affairs 0 100 15
2022 Administration and operations 0 100 95
2022 Financial management 0 100 25
2022 Information management 0 100 15
2022 Policy 2 98 60
2022 Project management 0 100 45
2022 Other services to the public 14 86 20
2022 None of the above 0 100 35
2020 Client contact centre 0 100 25
2020 Communications or public affairs 0 100 20
2020 Administration and operations 0 100 125
2020 Financial management 0 100 30
2020 Information management 0 100 10
2020 Information technology 0 100 10
2020 Policy 0 100 60
2020 Project management 0 100 45
2019 Client contact centre 0 100 30
2019 Health care practitioners 18 82 60
2019 Communications or public affairs 0 100 20
2019 Human resources 0 100 10
2019 Financial management 0 100 35
2019 Information management 0 100 15
2019 Information technology 0 100 15
2019 Policy 0 100 65
2019 Project management 0 100 65
2019 None of the above 0 100 40

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 7 93 75
2024 Communications or public affairs 0 100 20
2024 Administration and operations 6 94 155
2024 Policy 10 90 95
2024 Project management 14 86 60
2024 Other services to the public 24 76 30
2022 Client contact centre 14 86 15
2022 Health care practitioners 3 97 50
2022 Communications or public affairs 0 100 15
2022 Administration and operations 5 95 95
2022 Financial management 0 100 25
2022 Information management 7 93 15
2022 Policy 5 95 60
2022 Project management 4 96 45
2022 Other services to the public 17 83 20
2022 None of the above 0 100 35
2020 Health care practitioners 13 87 50
2020 Administration and operations 5 95 125
2020 Information management 0 100 10
2020 Information technology 0 100 10
2020 Policy 8 92 60
2019 Health care practitioners 12 88 60
2019 Communications or public affairs 0 100 20
2019 Administration and operations 7 93 160
2019 Information technology 0 100 15

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 27 73 75
2024 Communications or public affairs 0 100 20
2024 Administration and operations 10 90 155
2024 Financial management 11 89 50
2024 Information technology 0 100 20
2024 Policy 9 91 95
2024 Project management 16 84 60
2024 Other services to the public 27 73 30
2024 None of the above 13 87 55
2022 Client contact centre 26 74 15
2022 Health care practitioners 20 80 50
2022 Communications or public affairs 0 100 15
2022 Administration and operations 11 89 95
2022 Financial management 0 100 25
2022 Information management 0 100 15
2022 Policy 9 91 60
2022 Project management 19 81 45
2022 Other services to the public 31 69 20
2022 None of the above 10 90 35
2020 Client contact centre 28 72 25
2020 Health care practitioners 32 68 50
2020 Administration and operations 6 94 125
2020 Information management 0 100 10
2020 Policy 10 90 60
2020 Project management 18 82 45
2020 Other services to the public 18 82 35
2020 None of the above 17 83 30
2019 Client contact centre 39 61 30
2019 Health care practitioners 19 81 60
2019 Administration and operations 17 83 160
2019 Project management 15 85 65
2019 Other services to the public 27 73 40

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Administration and operations 3 97 155
2024 Information technology 0 100 20
2024 Project management 10 90 60
2022 Client contact centre 6 94 15
2022 Health care practitioners 3 97 50
2022 Communications or public affairs 4 96 15
2022 Administration and operations 4 96 95
2022 Financial management 4 96 25
2022 Information management 0 100 15
2022 Policy 5 95 60
2022 Project management 0 100 45
2022 Other services to the public 0 100 20
2022 None of the above 2 98 35
2020 Communications or public affairs 0 100 20
2020 Information management 0 100 10
2019 Health care practitioners 9 91 60
2019 Administration and operations 6 94 160
2019 Other services to the public 10 90 40

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 51 49 25
2024 Health care practitioners 44 56 75
2024 Communications or public affairs 37 63 20
2024 Administration and operations 42 58 155
2024 Human resources 39 61 30
2024 Financial management 42 58 50
2024 Information technology 40 60 20
2024 Policy 45 55 95
2024 Project management 44 56 60
2024 Other services to the public 56 44 30
2024 None of the above 37 63 55
2022 Client contact centre 46 54 15
2022 Health care practitioners 47 53 50
2022 Communications or public affairs 51 49 15
2022 Administration and operations 29 71 95
2022 Financial management 35 65 25
2022 Information management 40 60 15
2022 Policy 30 70 60
2022 Project management 51 49 45
2022 Other services to the public 49 51 20
2022 None of the above 38 62 35
2020 Client contact centre 46 54 25
2020 Health care practitioners 48 52 50
2020 Communications or public affairs 45 55 20
2020 Administration and operations 39 61 125
2020 Financial management 43 57 30
2020 Policy 39 61 60
2020 Project management 50 50 45
2020 Other services to the public 46 54 35
2020 None of the above 50 50 30
2019 Client contact centre 63 37 30
2019 Health care practitioners 42 58 60
2019 Communications or public affairs 40 60 15
2019 Administration and operations 43 57 160
2019 Financial management 42 58 35
2019 Information management 34 66 15
2019 Policy 48 52 65
2019 Project management 30 70 65
2019 Other services to the public 43 57 40
2019 None of the above 46 54 40

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 67 33 25
2024 Health care practitioners 49 51 75
2024 Communications or public affairs 52 48 20
2024 Administration and operations 40 60 155
2024 Human resources 57 43 30
2024 Financial management 40 60 50
2024 Policy 36 64 95
2024 Project management 43 57 60
2024 Other services to the public 40 60 30
2024 None of the above 39 61 55
2022 Client contact centre 66 34 15
2022 Health care practitioners 54 46 50
2022 Communications or public affairs 15 85 15
2022 Administration and operations 40 60 95
2022 Financial management 66 34 25
2022 Information management 38 62 15
2022 Policy 53 47 60
2022 Project management 46 54 45
2022 Other services to the public 45 55 20
2022 None of the above 37 63 35
2020 Client contact centre 38 62 25
2020 Health care practitioners 48 52 50
2020 Communications or public affairs 40 60 20
2020 Administration and operations 47 53 125
2020 Financial management 46 54 30
2020 Policy 42 58 60
2020 Project management 45 55 45
2020 Other services to the public 47 53 35
2020 None of the above 46 54 30
2019 Client contact centre 48 52 30
2019 Health care practitioners 48 52 60
2019 Communications or public affairs 47 53 15
2019 Administration and operations 45 55 160
2019 Financial management 43 57 35
2019 Information management 38 62 15
2019 Information technology 36 64 15
2019 Policy 37 63 65
2019 Project management 39 61 65
2019 Other services to the public 44 56 40
2019 None of the above 33 67 40

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 51 49 25
2024 Health care practitioners 52 48 75
2024 Communications or public affairs 44 56 20
2024 Administration and operations 44 56 155
2024 Human resources 44 56 30
2024 Financial management 36 64 50
2024 Information technology 34 66 20
2024 Policy 56 44 95
2024 Project management 59 41 60
2024 Other services to the public 37 63 30
2024 None of the above 42 58 55
2022 Client contact centre 35 65 15
2022 Health care practitioners 59 41 50
2022 Communications or public affairs 23 77 15
2022 Administration and operations 46 54 95
2022 Financial management 61 39 25
2022 Information management 70 30 15
2022 Policy 46 54 60
2022 Project management 53 47 45
2022 Other services to the public 53 47 20
2022 None of the above 38 62 35
2020 Client contact centre 55 45 25
2020 Health care practitioners 38 62 50
2020 Communications or public affairs 35 65 20
2020 Administration and operations 47 53 125
2020 Financial management 37 63 30
2020 Policy 56 44 60
2020 Project management 52 48 45
2020 Other services to the public 43 57 35
2020 None of the above 55 45 30
2019 Client contact centre 51 49 30
2019 Health care practitioners 55 45 60
2019 Communications or public affairs 28 72 15
2019 Administration and operations 49 51 160
2019 Human resources 49 51 10
2019 Financial management 47 53 35
2019 Information management 37 63 15
2019 Information technology 56 44 15
2019 Policy 50 50 65
2019 Project management 49 51 65
2019 Other services to the public 56 44 40
2019 None of the above 55 45 40

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 49 51 25
2024 Health care practitioners 46 54 75
2024 Communications or public affairs 20 80 20
2024 Administration and operations 42 58 155
2024 Human resources 58 42 30
2024 Financial management 44 56 50
2024 Information technology 58 42 20
2024 Policy 40 60 95
2024 Project management 46 54 60
2024 Other services to the public 36 64 30
2024 None of the above 38 62 55
2022 Client contact centre 37 63 15
2022 Health care practitioners 32 68 50
2022 Communications or public affairs 38 62 15
2022 Administration and operations 41 59 95
2022 Financial management 54 46 25
2022 Information management 66 34 15
2022 Policy 44 56 60
2022 Project management 32 68 45
2022 Other services to the public 28 72 20
2022 None of the above 31 69 35
2020 Client contact centre 35 65 25
2020 Health care practitioners 38 62 50
2020 Communications or public affairs 30 70 20
2020 Administration and operations 43 57 125
2020 Financial management 45 55 30
2020 Policy 42 58 60
2020 Project management 56 44 45
2020 Other services to the public 44 56 35
2020 None of the above 40 60 30
2019 Client contact centre 55 45 30
2019 Health care practitioners 30 70 60
2019 Communications or public affairs 29 71 15
2019 Administration and operations 45 55 160
2019 Financial management 37 63 35
2019 Information management 44 56 15
2019 Policy 40 60 65
2019 Project management 44 56 65
2019 Other services to the public 23 77 40
2019 None of the above 50 50 40

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 27 73 25
2024 Health care practitioners 45 55 75
2024 Communications or public affairs 45 55 20
2024 Administration and operations 37 63 155
2024 Human resources 27 73 30
2024 Financial management 29 71 50
2024 Information technology 20 80 20
2024 Policy 43 57 95
2024 Project management 47 53 60
2024 Other services to the public 31 69 30
2024 None of the above 25 75 55
2022 Client contact centre 25 75 15
2022 Health care practitioners 40 60 50
2022 Communications or public affairs 16 84 15
2022 Administration and operations 36 64 95
2022 Financial management 40 60 25
2022 Information management 24 76 15
2022 Policy 33 67 60
2022 Project management 48 52 45
2022 Other services to the public 31 69 20
2022 None of the above 28 72 35
2020 Client contact centre 27 73 25
2020 Health care practitioners 30 70 50
2020 Communications or public affairs 35 65 20
2020 Administration and operations 40 60 125
2020 Financial management 45 55 30
2020 Information technology 49 51 10
2020 Policy 39 61 60
2020 Project management 51 49 45
2020 Other services to the public 43 57 35
2020 None of the above 44 56 30
2019 Client contact centre 32 68 30
2019 Health care practitioners 44 56 60
2019 Administration and operations 37 63 160
2019 Financial management 51 49 35
2019 Information technology 38 62 15
2019 Policy 45 55 65
2019 Project management 35 65 65
2019 Other services to the public 33 67 40
2019 None of the above 33 67 40

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 50 50 25
2024 Health care practitioners 65 35 75
2024 Communications or public affairs 52 48 20
2024 Administration and operations 60 40 155
2024 Human resources 58 42 30
2024 Financial management 46 54 50
2024 Information technology 57 43 20
2024 Policy 60 40 95
2024 Project management 50 50 60
2024 Other services to the public 49 51 30
2024 None of the above 57 43 55
2022 Client contact centre 85 15 15
2022 Health care practitioners 60 40 50
2022 Communications or public affairs 84 16 15
2022 Administration and operations 49 51 95
2022 Financial management 53 47 25
2022 Information management 55 45 15
2022 Policy 74 26 60
2022 Project management 48 52 45
2022 Other services to the public 49 51 20
2022 None of the above 51 49 35
2020 Client contact centre 52 48 25
2020 Health care practitioners 57 43 50
2020 Communications or public affairs 60 40 20
2020 Administration and operations 53 47 125
2020 Financial management 51 49 30
2020 Policy 51 49 60
2020 Project management 55 45 45
2020 Other services to the public 49 51 35
2020 None of the above 51 49 30
2019 Client contact centre 58 42 30
2019 Health care practitioners 60 40 60
2019 Communications or public affairs 71 29 15
2019 Administration and operations 61 39 160
2019 Financial management 48 52 35
2019 Information management 66 34 15
2019 Information technology 49 51 15
2019 Policy 46 54 65
2019 Project management 41 59 65
2019 Other services to the public 61 39 40
2019 None of the above 39 61 40

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 48 52 25
2024 Health care practitioners 43 57 75
2024 Communications or public affairs 45 55 20
2024 Administration and operations 37 63 155
2024 Human resources 45 55 30
2024 Financial management 34 66 50
2024 Information technology 38 62 20
2024 Policy 45 55 95
2024 Project management 51 49 60
2024 Other services to the public 28 72 30
2024 None of the above 27 73 55
2022 Client contact centre 45 55 15
2022 Health care practitioners 34 66 50
2022 Communications or public affairs 29 71 15
2022 Administration and operations 34 66 95
2022 Financial management 27 73 25
2022 Information management 49 51 15
2022 Policy 28 72 60
2022 Project management 38 62 45
2022 Other services to the public 34 66 20
2022 None of the above 17 83 35
2020 Client contact centre 36 64 25
2020 Health care practitioners 36 64 50
2020 Communications or public affairs 25 75 20
2020 Administration and operations 33 67 125
2020 Financial management 36 64 30
2020 Policy 42 58 60
2020 Project management 36 64 45
2020 Other services to the public 29 71 35
2020 None of the above 53 47 30
2019 Client contact centre 34 66 30
2019 Health care practitioners 37 63 60
2019 Administration and operations 39 61 160
2019 Human resources 42 58 10
2019 Financial management 49 51 35
2019 Information management 58 42 15
2019 Policy 40 60 65
2019 Project management 20 80 65
2019 Other services to the public 19 81 40
2019 None of the above 35 65 40

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 20
2024 Administration and operations 0 100 155
2024 Human resources 0 100 30
2024 Financial management 0 100 50
2024 Other services to the public 0 100 30
2022 Client contact centre 0 100 15
2022 Health care practitioners 3 97 50
2022 Communications or public affairs 0 100 15
2022 Administration and operations 2 98 95
2022 Financial management 0 100 25
2022 Information management 0 100 15
2022 Policy 2 98 60
2022 Project management 0 100 45
2022 Other services to the public 18 82 20
2022 None of the above 0 100 35
2020 Client contact centre 0 100 25
2020 Communications or public affairs 0 100 20
2020 Information management 0 100 10
2020 Information technology 0 100 10
2020 Other services to the public 0 100 35
2019 Client contact centre 0 100 30
2019 Communications or public affairs 0 100 15
2019 Human resources 0 100 10
2019 Financial management 0 100 35
2019 Information management 0 100 15
2019 Information technology 0 100 15
2019 Project management 0 100 65
2019 Other services to the public 0 100 40
2019 None of the above 0 100 40

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 12 88 75
2024 Administration and operations 6 94 155
2024 Human resources 0 100 30
2024 Information technology 33 67 20
2024 Policy 5 95 95
2024 Project management 9 91 60
2022 Client contact centre 14 86 15
2022 Health care practitioners 6 94 50
2022 Communications or public affairs 0 100 15
2022 Administration and operations 7 93 95
2022 Financial management 5 95 25
2022 Information management 0 100 15
2022 Policy 9 91 60
2022 Project management 3 97 45
2022 Other services to the public 8 92 20
2022 None of the above 0 100 35
2020 Administration and operations 4 96 125
2020 Financial management 0 100 30
2020 Information management 0 100 10
2020 Information technology 0 100 10
2019 Health care practitioners 10 90 60
2019 Communications or public affairs 0 100 15
2019 Administration and operations 4 96 160
2019 Human resources 0 100 10
2019 Project management 9 91 65

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 23 77 75
2024 Administration and operations 12 88 155
2024 Policy 10 90 95
2024 Project management 21 79 60
2024 None of the above 15 85 55
2022 Client contact centre 4 96 15
2022 Health care practitioners 16 84 50
2022 Communications or public affairs 0 100 15
2022 Administration and operations 12 88 95
2022 Financial management 16 84 25
2022 Information management 6 94 15
2022 Policy 6 94 60
2022 Project management 8 92 45
2022 Other services to the public 23 77 20
2022 None of the above 9 91 35
2020 Communications or public affairs 30 70 20
2020 Administration and operations 11 89 125
2020 Financial management 17 83 30
2020 Information technology 0 100 10
2020 Policy 17 83 60
2020 Project management 26 74 45
2020 None of the above 18 82 30
2019 Client contact centre 17 83 30
2019 Health care practitioners 16 84 60
2019 Administration and operations 9 91 160
2019 Policy 9 91 65
2019 Project management 10 90 65

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 80 20 25
2024 Health care practitioners 46 54 75
2024 Communications or public affairs 44 56 20
2024 Administration and operations 48 52 155
2024 Human resources 45 55 30
2024 Financial management 58 42 50
2024 Information technology 64 36 20
2024 Policy 48 52 95
2024 Project management 63 37 60
2024 Other services to the public 48 52 30
2024 None of the above 31 69 55
2022 Client contact centre 41 59 15
2022 Health care practitioners 47 53 50
2022 Communications or public affairs 26 74 15
2022 Administration and operations 45 55 95
2022 Financial management 61 39 25
2022 Information management 63 37 15
2022 Policy 41 59 60
2022 Project management 38 62 45
2022 Other services to the public 33 67 20
2022 None of the above 45 55 35
2020 Client contact centre 42 58 25
2020 Health care practitioners 52 48 50
2020 Communications or public affairs 40 60 20
2020 Administration and operations 42 58 125
2020 Financial management 46 54 30
2020 Information technology 50 50 10
2020 Policy 64 36 60
2020 Project management 50 50 45
2020 Other services to the public 42 58 35
2020 None of the above 60 40 30
2019 Client contact centre 52 48 30
2019 Health care practitioners 45 55 60
2019 Administration and operations 52 48 160
2019 Financial management 45 55 35
2019 Information management 52 48 15
2019 Information technology 56 44 15
2019 Policy 45 55 65
2019 Project management 51 49 65
2019 Other services to the public 47 53 40
2019 None of the above 49 51 40

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 22 78 25
2024 Health care practitioners 48 52 75
2024 Administration and operations 20 80 155
2024 Financial management 19 81 50
2024 Information technology 37 63 20
2024 Policy 15 85 95
2024 Project management 30 70 60
2024 Other services to the public 32 68 30
2024 None of the above 15 85 55
2022 Client contact centre 18 82 15
2022 Health care practitioners 24 76 50
2022 Communications or public affairs 12 88 15
2022 Administration and operations 20 80 95
2022 Financial management 18 82 25
2022 Information management 6 94 15
2022 Policy 12 88 60
2022 Project management 30 70 45
2022 Other services to the public 38 62 20
2022 None of the above 11 89 35
2020 Client contact centre 41 59 25
2020 Health care practitioners 42 58 50
2020 Communications or public affairs 35 65 20
2020 Administration and operations 19 81 125
2020 Financial management 23 77 30
2020 Policy 22 78 60
2020 Project management 18 82 45
2020 Other services to the public 27 73 35
2020 None of the above 19 81 30
2019 Client contact centre 29 71 30
2019 Health care practitioners 26 74 60
2019 Administration and operations 26 74 160
2019 Financial management 33 67 35
2019 Policy 28 72 65
2019 Project management 18 82 65
2019 Other services to the public 17 83 40
2019 None of the above 41 59 40

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 22 78 25
2024 Health care practitioners 11 89 75
2024 Administration and operations 14 86 155
2024 Financial management 25 75 50
2024 Policy 15 85 95
2024 Project management 18 82 60
2024 Other services to the public 21 79 30
2024 None of the above 21 79 55
2022 Client contact centre 11 89 15
2022 Health care practitioners 14 86 50
2022 Communications or public affairs 48 52 15
2022 Administration and operations 14 86 95
2022 Financial management 20 80 25
2022 Information management 15 85 15
2022 Policy 22 78 60
2022 Project management 18 82 45
2022 Other services to the public 17 83 20
2022 None of the above 23 77 35
2020 Client contact centre 32 68 25
2020 Health care practitioners 15 85 50
2020 Communications or public affairs 25 75 20
2020 Administration and operations 16 84 125
2020 Financial management 25 75 30
2020 Information management 0 100 10
2020 Policy 29 71 60
2020 Project management 13 87 45
2020 Other services to the public 26 74 35
2020 None of the above 32 68 30
2019 Client contact centre 24 76 30
2019 Health care practitioners 24 76 60
2019 Communications or public affairs 0 100 15
2019 Administration and operations 14 86 160
2019 Financial management 14 86 35
2019 Information technology 30 70 15
2019 Policy 13 87 65
2019 Project management 12 88 65
2019 Other services to the public 22 78 40
2019 None of the above 17 83 40

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 72 28 25
2024 Health care practitioners 63 37 75
2024 Communications or public affairs 75 25 20
2024 Administration and operations 56 44 155
2024 Human resources 59 41 30
2024 Financial management 59 41 50
2024 Information technology 49 51 20
2024 Policy 67 33 95
2024 Project management 63 37 60
2024 Other services to the public 54 46 30
2024 None of the above 45 55 55
2022 Client contact centre 65 35 15
2022 Health care practitioners 46 54 50
2022 Communications or public affairs 52 48 15
2022 Administration and operations 61 39 95
2022 Financial management 37 63 25
2022 Information management 50 50 15
2022 Policy 54 46 60
2022 Project management 58 42 45
2022 Other services to the public 65 35 20
2022 None of the above 39 61 35
2020 Client contact centre 67 33 25
2020 Health care practitioners 50 50 50
2020 Communications or public affairs 75 25 20
2020 Administration and operations 60 40 125
2020 Financial management 59 41 30
2020 Policy 58 42 60
2020 Project management 53 47 45
2020 Other services to the public 58 42 35
2020 None of the above 52 48 30
2019 Client contact centre 67 33 30
2019 Health care practitioners 73 27 60
2019 Communications or public affairs 58 42 15
2019 Administration and operations 55 45 160
2019 Human resources 57 43 10
2019 Financial management 50 50 35
2019 Information management 52 48 15
2019 Information technology 49 51 15
2019 Policy 68 32 65
2019 Project management 59 41 65
2019 Other services to the public 55 45 40
2019 None of the above 42 58 40

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 30 70 25
2024 Health care practitioners 39 61 75
2024 Communications or public affairs 23 77 20
2024 Administration and operations 24 76 155
2024 Human resources 25 75 30
2024 Financial management 25 75 50
2024 Information technology 25 75 20
2024 Policy 23 77 95
2024 Project management 28 72 60
2024 Other services to the public 26 74 30
2024 None of the above 30 70 55
2022 Client contact centre 14 86 15
2022 Health care practitioners 20 80 50
2022 Communications or public affairs 33 67 15
2022 Administration and operations 27 73 95
2022 Financial management 19 81 25
2022 Information management 0 100 15
2022 Policy 20 80 60
2022 Project management 22 78 45
2022 Other services to the public 22 78 20
2022 None of the above 24 76 35
2020 Client contact centre 38 62 25
2020 Health care practitioners 27 73 50
2020 Communications or public affairs 25 75 20
2020 Administration and operations 26 74 125
2020 Financial management 38 62 30
2020 Policy 39 61 60
2020 Project management 36 64 45
2020 Other services to the public 31 69 35
2019 Client contact centre 40 60 30
2019 Health care practitioners 35 65 60
2019 Communications or public affairs 48 52 15
2019 Administration and operations 31 69 160
2019 Human resources 45 55 10
2019 Financial management 25 75 35
2019 Information management 49 51 15
2019 Information technology 52 48 15
2019 Policy 38 62 65
2019 Project management 22 78 65
2019 Other services to the public 29 71 40
2019 None of the above 22 78 40

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Health care practitioners 6 94 75
2024 Communications or public affairs 20 80 20
2024 Administration and operations 8 92 155
2024 Human resources 0 100 30
2024 Policy 13 87 95
2024 Project management 14 86 60
2022 Client contact centre 8 92 15
2022 Health care practitioners 6 94 50
2022 Communications or public affairs 25 75 15
2022 Administration and operations 12 88 95
2022 Financial management 3 97 25
2022 Information management 19 81 15
2022 Policy 9 91 60
2022 Project management 13 87 45
2022 Other services to the public 7 93 20
2022 None of the above 2 98 35
2020 Administration and operations 12 88 125
2020 Financial management 17 83 30
2020 Information technology 0 100 10
2020 Policy 14 86 60
2020 Project management 15 85 45
2020 None of the above 14 86 30
2019 Health care practitioners 10 90 60
2019 Administration and operations 6 94 160
2019 Human resources 0 100 10
2019 Policy 13 87 65
2019 Project management 9 91 65
2019 None of the above 16 84 40

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 20 80 75
2024 Administration and operations 15 85 155
2024 Financial management 16 84 50
2024 Policy 17 83 95
2024 Project management 20 80 60
2024 Other services to the public 13 87 30
2024 None of the above 20 80 55
2022 Client contact centre 10 90 15
2022 Health care practitioners 21 79 50
2022 Communications or public affairs 10 90 15
2022 Administration and operations 10 90 95
2022 Financial management 35 65 25
2022 Information management 26 74 15
2022 Policy 6 94 60
2022 Project management 12 88 45
2022 Other services to the public 27 73 20
2022 None of the above 13 87 35
2020 Client contact centre 19 81 25
2020 Health care practitioners 20 80 50
2020 Administration and operations 18 82 125
2020 Financial management 32 68 30
2020 Policy 25 75 60
2020 Project management 24 76 45
2020 Other services to the public 15 85 35
2020 None of the above 25 75 30
2019 Client contact centre 34 66 30
2019 Health care practitioners 23 77 60
2019 Communications or public affairs 0 100 15
2019 Administration and operations 23 77 160
2019 Financial management 35 65 35
2019 Policy 14 86 65
2019 Project management 31 69 65
2019 Other services to the public 31 69 40
2019 None of the above 25 75 40

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 16 84 75
2024 Administration and operations 12 88 155
2024 Financial management 8 92 50
2024 Policy 9 91 95
2024 Project management 17 83 60
2024 None of the above 6 94 55
2022 Client contact centre 10 90 15
2022 Health care practitioners 15 85 50
2022 Communications or public affairs 28 72 15
2022 Administration and operations 8 92 95
2022 Financial management 6 94 25
2022 Information management 19 81 15
2022 Policy 8 92 60
2022 Project management 16 84 45
2022 Other services to the public 11 89 20
2022 None of the above 6 94 35
2020 Health care practitioners 10 90 50
2020 Administration and operations 15 85 125
2020 Policy 12 88 60
2020 Project management 13 87 45
2019 Client contact centre 14 86 30
2019 Health care practitioners 14 86 60
2019 Communications or public affairs 0 100 15
2019 Administration and operations 6 94 160
2019 Human resources 0 100 10
2019 Financial management 16 84 35
2019 Information technology 44 56 15
2019 Policy 8 92 65
2019 Other services to the public 22 78 40

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 7 93 75
2024 Administration and operations 5 95 155
2024 Human resources 0 100 30
2024 Policy 5 95 95
2022 Client contact centre 10 90 15
2022 Health care practitioners 17 83 50
2022 Communications or public affairs 12 88 15
2022 Administration and operations 5 95 95
2022 Financial management 7 93 25
2022 Information management 11 89 15
2022 Policy 6 94 60
2022 Project management 6 94 45
2022 Other services to the public 3 97 20
2022 None of the above 2 98 35
2020 Administration and operations 7 93 125
2020 Information management 0 100 10
2020 Information technology 0 100 10
2020 Policy 12 88 60
2020 Project management 11 89 45
2019 Communications or public affairs 0 100 15
2019 Administration and operations 4 96 160
2019 Human resources 0 100 10
2019 Other services to the public 14 86 40

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 13 87 75
2024 Administration and operations 7 93 155
2024 Policy 13 87 95
2022 Client contact centre 9 91 15
2022 Health care practitioners 8 92 50
2022 Communications or public affairs 17 83 15
2022 Administration and operations 4 96 95
2022 Financial management 14 86 25
2022 Information management 12 88 15
2022 Policy 6 94 60
2022 Project management 16 84 45
2022 Other services to the public 23 77 20
2022 None of the above 3 97 35
2020 Health care practitioners 19 81 50
2020 Administration and operations 11 89 125
2020 Information technology 0 100 10
2020 Policy 10 90 60
2020 Project management 11 89 45
2019 Client contact centre 23 77 30
2019 Administration and operations 19 81 160
2019 Information management 26 74 15
2019 Policy 12 88 65
2019 None of the above 16 84 40

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 17 83 75
2024 Communications or public affairs 23 77 20
2024 Administration and operations 8 92 155
2024 Financial management 8 92 50
2024 Policy 8 92 95
2024 Project management 14 86 60
2024 None of the above 16 84 55
2022 Client contact centre 0 100 15
2022 Health care practitioners 14 86 50
2022 Communications or public affairs 27 73 15
2022 Administration and operations 9 91 95
2022 Financial management 13 87 25
2022 Information management 20 80 15
2022 Policy 15 85 60
2022 Project management 10 90 45
2022 Other services to the public 14 86 20
2022 None of the above 4 96 35
2020 Health care practitioners 15 85 50
2020 Administration and operations 12 88 125
2020 Information management 0 100 10
2020 Policy 22 78 60
2020 Project management 12 88 45
2020 Other services to the public 19 81 35
2020 None of the above 26 74 30
2019 Health care practitioners 18 82 60
2019 Administration and operations 9 91 160
2019 Human resources 0 100 10
2019 Financial management 14 86 35
2019 Policy 11 89 65
2019 Project management 8 92 65
2019 None of the above 16 84 40

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 17 83 75
2024 Administration and operations 27 73 155
2024 Human resources 28 72 30
2024 Financial management 27 73 50
2024 Information technology 32 68 20
2024 Policy 20 80 95
2024 Project management 28 72 60
2024 Other services to the public 26 74 30
2024 None of the above 29 71 55
2022 Client contact centre 31 69 15
2022 Health care practitioners 28 72 50
2022 Communications or public affairs 15 85 15
2022 Administration and operations 23 77 95
2022 Financial management 26 74 25
2022 Information management 30 70 15
2022 Policy 29 71 60
2022 Project management 25 75 45
2022 Other services to the public 8 92 20
2022 None of the above 49 51 35
2020 Health care practitioners 19 81 50
2020 Administration and operations 23 77 125
2020 Financial management 22 78 30
2020 Policy 14 86 60
2020 Project management 19 81 45
2020 Other services to the public 24 76 35
2020 None of the above 26 74 30
2019 Health care practitioners 20 80 60
2019 Administration and operations 24 76 160
2019 Financial management 23 77 35
2019 Policy 15 85 65
2019 Project management 26 74 65
2019 Other services to the public 36 64 40
2019 None of the above 23 77 40

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 13 87 70
2024 Administration and operations 10 90 145
2024 Financial management 18 82 45
2024 Policy 8 92 90
2024 None of the above 16 84 50
2022 Client contact centre 5 95 15
2022 Health care practitioners 3 97 40
2022 Communications or public affairs 0 100 15
2022 Administration and operations 8 92 90
2022 Financial management 0 100 25
2022 Information management 13 87 15
2022 Policy 8 92 60
2022 Project management 9 91 45
2022 Other services to the public 8 92 20
2022 None of the above 0 100 35
2020 Administration and operations 17 83 115
2019 Administration and operations 10 90 155

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 19 81 70
2024 Administration and operations 16 84 145
2024 Financial management 10 90 45
2024 Policy 18 82 90
2024 Project management 11 89 55
2024 Other services to the public 37 63 30
2024 None of the above 18 82 50
2022 Client contact centre 15 85 15
2022 Health care practitioners 32 68 40
2022 Communications or public affairs 15 85 15
2022 Administration and operations 18 82 90
2022 Financial management 12 88 25
2022 Information management 34 66 15
2022 Policy 18 82 60
2022 Project management 16 84 45
2022 Other services to the public 15 85 20
2022 None of the above 24 76 35
2020 Administration and operations 11 89 115
2020 Information management 0 100 10
2020 Project management 13 87 40
2019 Administration and operations 11 89 155
2019 Other services to the public 19 81 35

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 9 91 70
2024 Administration and operations 10 90 145
2024 Information technology 0 100 20
2022 Client contact centre 0 100 15
2022 Health care practitioners 12 88 40
2022 Communications or public affairs 0 100 15
2022 Administration and operations 7 93 90
2022 Financial management 0 100 25
2022 Information management 0 100 15
2022 Policy 0 100 60
2022 Project management 5 95 45
2022 Other services to the public 11 89 20
2022 None of the above 2 98 35
2020 Administration and operations 8 92 115
2020 Information technology 0 100 10
2020 Policy 12 88 50
2019 Administration and operations 7 93 155
2019 Other services to the public 0 100 35

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 8 92 70
2024 Administration and operations 6 94 145
2024 Information technology 0 100 20
2024 Policy 8 92 90
2024 Project management 0 100 55
2024 None of the above 16 84 50
2022 Client contact centre 5 95 15
2022 Health care practitioners 2 98 40
2022 Communications or public affairs 0 100 15
2022 Administration and operations 2 98 90
2022 Financial management 0 100 25
2022 Information management 12 88 15
2022 Policy 6 94 60
2022 Project management 7 93 45
2022 Other services to the public 9 91 20
2022 None of the above 0 100 35
2020 Administration and operations 11 89 115
2020 Information management 0 100 10
2019 Administration and operations 6 94 155

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 8 92 70
2024 Administration and operations 14 86 145
2024 Information technology 0 100 20
2024 Project management 12 88 55
2022 Client contact centre 22 78 15
2022 Health care practitioners 5 95 40
2022 Communications or public affairs 19 81 15
2022 Administration and operations 10 90 90
2022 Financial management 6 94 25
2022 Information management 0 100 15
2022 Policy 6 94 60
2022 Project management 8 92 45
2022 Other services to the public 6 94 20
2022 None of the above 12 88 35
2020 Administration and operations 11 89 115
2020 Policy 12 88 50
2020 Project management 18 82 40
2019 Administration and operations 14 86 155
2019 Human resources 0 100 10

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 13 87 70
2024 Administration and operations 7 93 145
2024 Financial management 14 86 45
2024 Information technology 0 100 20
2024 Policy 12 88 90
2022 Client contact centre 5 95 15
2022 Health care practitioners 11 89 40
2022 Communications or public affairs 21 79 15
2022 Administration and operations 8 92 90
2022 Financial management 4 96 25
2022 Information management 8 92 15
2022 Policy 3 97 60
2022 Project management 9 91 45
2022 Other services to the public 17 83 20
2022 None of the above 13 87 35
2020 Administration and operations 10 90 115
2020 Information management 0 100 10
2020 Information technology 0 100 10
2019 Administration and operations 6 94 155
2019 Human resources 0 100 10

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 9 91 145
2024 Policy 10 90 90
2024 Project management 17 83 55
2022 Client contact centre 17 83 15
2022 Health care practitioners 8 92 40
2022 Communications or public affairs 5 95 15
2022 Administration and operations 12 88 90
2022 Financial management 6 94 25
2022 Information management 7 93 15
2022 Policy 18 82 60
2022 Project management 14 86 45
2022 Other services to the public 7 93 20
2022 None of the above 0 100 35
2020 Administration and operations 11 89 115
2020 Policy 25 75 50
2020 Project management 17 83 40
2019 Administration and operations 10 90 155

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 20 80 25
2024 Health care practitioners 25 75 70
2024 Administration and operations 9 91 145
2024 Human resources 31 69 30
2024 Financial management 14 86 45
2024 Policy 12 88 90
2024 Project management 13 87 55
2024 Other services to the public 24 76 30
2024 None of the above 26 74 50
2022 Client contact centre 4 96 15
2022 Health care practitioners 16 84 40
2022 Communications or public affairs 6 94 15
2022 Administration and operations 15 85 90
2022 Financial management 3 97 25
2022 Information management 24 76 15
2022 Policy 6 94 60
2022 Project management 13 87 45
2022 Other services to the public 15 85 20
2022 None of the above 24 76 35
2020 Administration and operations 13 87 115
2020 Project management 17 83 40
2019 Administration and operations 8 92 155

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 30 70 25
2024 Health care practitioners 15 85 70
2024 Administration and operations 19 81 145
2024 Financial management 13 87 45
2024 Policy 9 91 90
2024 None of the above 8 92 50
2022 Client contact centre 11 89 15
2022 Health care practitioners 9 91 40
2022 Communications or public affairs 11 89 15
2022 Administration and operations 18 82 90
2022 Financial management 20 80 25
2022 Information management 24 76 15
2022 Policy 10 90 60
2022 Project management 15 85 45
2022 Other services to the public 3 97 20
2022 None of the above 7 93 35
2020 Administration and operations 20 80 115
2020 Information technology 0 100 10
2020 Policy 10 90 50
2020 Project management 23 77 40
2019 Communications or public affairs 0 100 15
2019 Administration and operations 10 90 155

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 45 55 25
2024 Health care practitioners 40 60 70
2024 Communications or public affairs 68 32 20
2024 Administration and operations 32 68 145
2024 Human resources 43 57 30
2024 Financial management 23 77 45
2024 Information technology 59 41 20
2024 Policy 38 62 90
2024 Project management 45 55 55
2024 Other services to the public 28 72 30
2024 None of the above 29 71 50
2022 Client contact centre 10 90 15
2022 Health care practitioners 24 76 40
2022 Communications or public affairs 36 64 15
2022 Administration and operations 25 75 90
2022 Financial management 30 70 25
2022 Information management 24 76 15
2022 Policy 33 67 60
2022 Project management 43 57 45
2022 Other services to the public 21 79 20
2022 None of the above 23 77 35
2020 Administration and operations 41 59 115
2020 Policy 40 60 50
2020 Project management 41 59 40
2019 Communications or public affairs 35 65 15
2019 Administration and operations 36 64 155
2019 Other services to the public 22 78 35

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 10 90 70
2024 Administration and operations 8 92 145
2024 Policy 6 94 90
2024 Project management 13 87 55
2022 Client contact centre 5 95 15
2022 Health care practitioners 2 98 40
2022 Communications or public affairs 0 100 15
2022 Administration and operations 8 92 90
2022 Financial management 8 92 25
2022 Information management 0 100 15
2022 Policy 6 94 60
2022 Project management 14 86 45
2022 Other services to the public 4 96 20
2022 None of the above 10 90 35
2020 Administration and operations 6 94 115
2020 Information technology 0 100 10
2019 Communications or public affairs 0 100 15
2019 Administration and operations 6 94 155

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 45 55 25
2024 Health care practitioners 52 48 70
2024 Communications or public affairs 59 41 20
2024 Administration and operations 52 48 145
2024 Human resources 58 42 30
2024 Financial management 31 69 45
2024 Information technology 64 36 20
2024 Policy 37 63 90
2024 Project management 61 39 55
2024 Other services to the public 47 53 30
2024 None of the above 42 58 50
2022 Client contact centre 35 65 15
2022 Health care practitioners 49 51 40
2022 Communications or public affairs 42 58 15
2022 Administration and operations 49 51 90
2022 Financial management 52 48 25
2022 Information management 78 22 15
2022 Policy 51 49 60
2022 Project management 53 47 45
2022 Other services to the public 31 69 20
2022 None of the above 47 53 35
2020 Administration and operations 54 46 115
2020 Information technology 49 51 10
2020 Policy 56 44 50
2020 Project management 50 50 40
2019 Communications or public affairs 46 54 15
2019 Administration and operations 51 49 155
2019 Other services to the public 39 61 35

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 25
2024 Communications or public affairs 0 100 20
2024 Human resources 0 100 30
2024 Financial management 0 100 45
2024 Information technology 0 100 20
2024 Project management 0 100 55
2024 Other services to the public 0 100 30
2022 Client contact centre 5 95 15
2022 Health care practitioners 0 100 40
2022 Communications or public affairs 0 100 15
2022 Administration and operations 3 97 90
2022 Financial management 7 93 25
2022 Information management 0 100 15
2022 Policy 2 98 60
2022 Project management 3 97 45
2022 Other services to the public 0 100 20
2022 None of the above 3 97 35
2020 Information management 0 100 10
2020 Information technology 0 100 10
2019 Communications or public affairs 0 100 15
2019 Human resources 0 100 10
2019 Other services to the public 0 100 35

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 46 54 25
2024 Health care practitioners 61 39 70
2024 Communications or public affairs 61 39 20
2024 Administration and operations 57 43 145
2024 Human resources 56 44 30
2024 Financial management 51 49 45
2024 Information technology 72 28 20
2024 Policy 64 36 90
2024 Project management 68 32 55
2024 Other services to the public 79 21 30
2024 None of the above 60 40 50
2022 Client contact centre 51 49 15
2022 Health care practitioners 63 37 40
2022 Communications or public affairs 42 58 15
2022 Administration and operations 51 49 90
2022 Financial management 53 47 25
2022 Information management 56 44 15
2022 Policy 59 41 60
2022 Project management 52 48 45
2022 Other services to the public 64 36 20
2022 None of the above 62 38 35
2020 Administration and operations 60 40 115
2020 Information technology 49 51 10
2020 Policy 61 39 50
2020 Project management 60 40 40
2019 Communications or public affairs 70 30 15
2019 Administration and operations 63 37 155
2019 Other services to the public 69 31 35

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 3 97 145
2024 Policy 6 94 90
2024 None of the above 7 93 50

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 18 82 70
2024 Administration and operations 8 92 145
2024 Information technology 0 100 20
2024 Policy 13 87 90
2024 Project management 15 85 55
2024 Other services to the public 12 88 30
2022 Client contact centre 7 93 15
2022 Health care practitioners 15 85 40
2022 Communications or public affairs 4 96 15
2022 Administration and operations 21 79 90
2022 Financial management 19 81 25
2022 Information management 7 93 15
2022 Policy 7 93 60
2022 Project management 11 89 45
2022 Other services to the public 11 89 20
2022 None of the above 10 90 35
2020 Administration and operations 15 85 115
2020 Policy 15 85 50
2019 Communications or public affairs 0 100 15
2019 Administration and operations 12 88 155

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 14 16 2 5 34 15 55 14 220
2024 Health care practitioners 9 13 14 10 16 28 9 36 41 300
2024 Federal regulators 0 6 18 11 10 43 12 13 47 20
2024 Communications or public affairs 4 16 19 8 12 31 9 35 34 135
2024 Science and technology 12 5 16 3 4 49 12 42 18 55
2024 Legal services 0 20 0 7 15 45 13 47 53 15
2024 Administration and operations 13 14 17 7 8 31 10 46 26 960
2024 Human resources 7 14 14 6 8 38 14 43 28 225
2024 Financial management 15 14 16 5 7 32 13 51 21 395
2024 Information management 19 12 11 1 3 45 9 66 9 115
2024 Information technology 16 11 10 3 7 41 11 56 22 180
2024 Data sciences 13 14 15 6 4 33 14 51 20 80
2024 Policy 7 9 15 7 10 39 13 33 36 595
2024 Project management 7 12 13 8 12 38 10 37 39 380
2024 Other services to the public 12 12 15 8 8 35 11 44 29 215
2024 None of the above 12 13 15 5 12 34 8 45 29 290
2022 Client contact centre 18 13 14 8 6 31 10 53 24 140
2022 Health care practitioners 7 12 15 5 13 36 11 38 35 220
2022 Compliance, inspection and enforcement 16 14 11 4 11 41 3 53 27 45
2022 Communications or public affairs 10 12 13 8 9 41 8 42 34 130
2022 Administration and operations 11 14 19 7 7 32 10 43 24 660
2022 Human resources 11 16 14 0 7 41 11 57 14 45
2022 Financial management 10 15 15 4 7 42 8 49 21 285
2022 Procurement 10 12 9 5 5 45 13 55 24 35
2022 Information management 10 16 14 8 7 36 9 47 27 95
2022 Information technology 15 8 14 5 5 42 12 50 20 125
2022 Data sciences 7 10 19 1 4 40 18 42 13 70
2022 Policy 6 14 15 10 5 40 11 40 31 465
2022 Project management 10 17 15 10 9 29 11 44 31 320
2022 Other services to the public 15 12 17 6 6 37 7 47 22 160
2022 None of the above 8 5 14 9 12 41 11 27 44 190
2020 Client contact centre 23 20 20 8 8 17 4 54 20 175
2020 Health care practitioners 13 15 26 6 12 23 5 39 25 230
2020 Federal regulators 7 14 36 0 0 28 15 37 0 10
2020 Compliance, inspection and enforcement 8 16 14 11 9 33 8 42 35 45
2020 Communications or public affairs 18 10 20 5 13 29 5 43 27 105
2020 Security 37 10 16 5 5 14 14 65 13 20
2020 Science and technology 9 13 21 13 11 24 7 33 36 45
2020 Legal services 9 9 32 0 9 41 0 31 16 10
2020 Administration and operations 20 15 19 8 9 25 5 49 24 775
2020 Human resources 11 24 21 14 3 19 9 48 23 35
2020 Financial management 17 19 16 3 7 30 8 58 16 275
2020 Procurement 21 10 26 0 6 21 17 49 10 30
2020 Real property 7 13 16 15 9 30 10 33 41 35
2020 Material management 36 7 8 0 0 24 26 85 0 10
2020 Information management 22 16 21 3 7 27 5 55 14 110
2020 Information technology 25 17 18 6 4 26 4 60 14 120
2020 Evaluation 0 14 7 7 35 30 7 23 66 15
2020 Data sciences 17 23 13 5 7 27 8 60 19 55
2020 Policy 16 14 17 8 7 31 7 48 25 405
2020 Project management 15 15 20 9 10 24 6 44 27 290
2020 Other services to the public 18 14 18 11 7 27 5 46 27 200
2020 None of the above 11 15 19 6 10 29 9 42 26 230
2019 Client contact centre 17 19 20 9 12 18 6 47 27 135
2019 Health care practitioners 12 19 20 13 15 18 3 39 36 240
2019 Compliance, inspection and enforcement 18 19 13 3 9 33 6 60 19 45
2019 Communications or public affairs 5 17 17 13 13 29 5 34 39 75
2019 Security 27 5 24 6 5 21 11 48 16 20
2019 Science and technology 9 17 17 6 8 33 11 46 25 35
2019 Administration and operations 16 16 20 11 13 19 5 42 31 730
2019 Human resources 4 24 20 9 12 23 7 41 30 40
2019 Financial management 9 17 26 9 13 20 6 35 30 225
2019 Procurement 21 6 23 4 17 26 3 39 29 20
2019 Real property 3 14 35 9 17 15 7 22 34 25
2019 Information management 15 15 23 10 8 24 5 43 25 95
2019 Information technology 21 18 13 13 10 21 5 52 30 80
2019 Evaluation 13 21 7 0 22 29 7 53 35 10
2019 Data sciences 13 12 19 8 9 28 10 40 28 45
2019 Policy 7 18 21 8 13 27 6 38 31 315
2019 Project management 12 16 24 9 12 21 5 38 29 290
2019 Other services to the public 16 9 23 7 13 27 5 37 30 180
2019 None of the above 17 16 21 10 11 23 3 45 28 210

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 31 15 3 5 19 3 71 11 220
2024 Health care practitioners 16 25 19 13 10 17 1 49 27 300
2024 Intelligence analysts 34 24 3 9 7 19 4 76 20 25
2024 Communications or public affairs 12 25 17 14 10 20 2 48 30 135
2024 Security 29 29 20 0 2 14 5 72 3 35
2024 Science and technology 38 30 8 3 3 15 3 83 7 55
2024 Administration and operations 27 28 14 9 7 15 1 65 18 960
2024 Human resources 18 26 21 8 8 16 3 55 20 225
2024 Financial management 26 29 16 6 5 15 2 67 14 395
2024 Procurement 31 30 5 10 4 17 4 77 17 40
2024 Information management 34 24 16 3 3 18 2 73 7 115
2024 Information technology 35 24 13 5 5 17 1 72 12 180
2024 Data sciences 18 32 16 7 6 22 0 64 16 80
2024 Policy 15 27 19 10 7 20 1 54 22 595
2024 Project management 19 28 19 9 9 16 1 56 21 380
2024 Other services to the public 27 25 19 8 8 13 1 60 18 215
2024 None of the above 23 24 16 10 8 17 1 58 22 290
2022 Client contact centre 28 30 13 5 4 16 2 72 12 140
2022 Health care practitioners 25 25 21 6 11 11 2 57 19 220
2022 Compliance, inspection and enforcement 28 31 15 4 11 8 3 65 18 45
2022 Communications or public affairs 26 31 14 13 4 12 1 65 20 130
2022 Science and technology 24 32 16 7 2 17 3 69 12 35
2022 Administration and operations 28 29 15 6 5 14 2 68 13 660
2022 Human resources 32 37 13 2 0 14 2 82 3 45
2022 Financial management 25 38 13 5 5 13 1 73 12 285
2022 Procurement 33 21 8 10 0 28 0 75 13 35
2022 Real property 40 40 5 13 0 3 0 82 13 20
2022 Information management 31 30 9 12 4 14 0 72 18 100
2022 Information technology 33 23 18 5 4 14 3 68 11 125
2022 Evaluation 21 37 16 4 3 18 0 72 9 25
2022 Data sciences 21 34 20 4 1 20 0 69 6 70
2022 Policy 20 33 17 8 4 15 2 65 15 460
2022 Project management 21 34 16 11 7 9 2 62 20 320
2022 Other services to the public 31 27 12 9 4 18 0 70 16 160
2022 None of the above 20 25 14 11 9 19 2 58 25 190
2020 Client contact centre 30 28 21 9 6 4 1 61 16 170
2020 Health care practitioners 22 25 27 6 10 9 0 52 18 230
2020 Federal regulators 21 35 37 0 0 8 0 60 0 10
2020 Compliance, inspection and enforcement 26 36 19 7 6 2 5 66 14 45
2020 Communications or public affairs 31 23 19 5 9 13 1 63 15 105
2020 Security 46 24 11 0 10 10 0 77 11 20
2020 Science and technology 21 24 30 12 12 2 0 46 24 40
2020 Legal services 18 41 32 0 9 0 0 59 9 10
2020 Administration and operations 32 29 18 7 7 7 1 65 15 775
2020 Human resources 26 29 24 5 3 13 0 63 9 35
2020 Financial management 28 33 17 3 6 13 0 71 9 275
2020 Procurement 39 23 23 0 9 3 3 66 10 30
2020 Real property 18 39 15 14 7 4 3 62 22 35
2020 Material management 51 7 15 0 0 0 26 79 0 10
2020 Information management 37 28 16 7 4 7 0 70 12 110
2020 Information technology 41 29 17 3 5 4 1 74 9 120
2020 Evaluation 23 28 21 0 28 0 0 51 28 15
2020 Data sciences 32 35 12 3 6 11 2 76 10 55
2020 Policy 24 31 19 9 4 12 0 63 15 405
2020 Project management 28 25 19 11 9 9 1 58 22 290
2020 Other services to the public 29 25 20 11 6 8 0 59 19 200
2020 None of the above 24 25 21 10 7 11 1 56 20 230
2019 Client contact centre 31 22 15 10 9 8 4 61 22 135
2019 Health care practitioners 23 34 18 7 11 8 0 61 19 240
2019 Compliance, inspection and enforcement 25 31 16 7 4 14 3 67 14 45
2019 Communications or public affairs 18 27 21 14 8 11 2 51 25 75
2019 Security 27 10 30 11 5 11 6 45 20 20
2019 Science and technology 16 32 21 4 5 21 0 61 12 35
2019 Administration and operations 30 25 21 10 9 5 1 58 20 735
2019 Human resources 18 25 29 9 7 12 0 49 19 40
2019 Financial management 20 30 21 9 9 8 2 56 20 225
2019 Procurement 25 25 17 4 17 13 0 57 24 20
2019 Real property 20 24 25 13 17 0 0 45 30 25
2019 Information management 31 32 11 7 5 13 2 73 14 95
2019 Information technology 36 28 13 12 7 5 0 67 20 80
2019 Evaluation 28 35 22 0 7 7 0 68 8 10
2019 Data sciences 27 24 14 13 4 16 2 62 21 45
2019 Policy 17 36 18 12 9 7 1 58 22 315
2019 Project management 21 26 21 10 11 9 0 53 24 290
2019 Other services to the public 28 19 20 9 12 12 1 54 24 180
2019 None of the above 28 30 16 9 9 7 2 63 20 215

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 7 93 220
2024 Health care practitioners 14 86 300
2024 Intelligence analysts 0 100 25
2024 Compliance, inspection and enforcement 15 85 45
2024 Communications or public affairs 13 87 135
2024 Access to information and privacy 0 100 10
2024 Security 0 100 35
2024 Science and technology 7 93 55
2024 Administration and operations 10 90 960
2024 Human resources 8 92 220
2024 Financial management 13 87 395
2024 Information technology 4 96 180
2024 Evaluation 17 83 25
2024 Data sciences 6 94 80
2024 Policy 12 88 595
2024 Project management 14 86 380
2024 Other services to the public 7 93 215
2024 None of the above 12 88 290
2022 Client contact centre 12 88 140
2022 Health care practitioners 16 84 220
2022 Federal regulators 37 63 15
2022 Compliance, inspection and enforcement 11 89 45
2022 Communications or public affairs 4 96 130
2022 Administration and operations 10 90 665
2022 Financial management 10 90 285
2022 Information management 6 94 100
2022 Information technology 10 90 125
2022 Policy 9 91 465
2022 Project management 9 91 320
2022 Other services to the public 10 90 160
2022 None of the above 9 91 190
2020 Client contact centre 9 91 175
2020 Health care practitioners 12 88 230
2020 Federal regulators 0 100 10
2020 Communications or public affairs 7 93 105
2020 Science and technology 14 86 45
2020 Administration and operations 10 90 770
2020 Financial management 4 96 275
2020 Procurement 0 100 30
2020 Information technology 4 96 120
2020 Policy 10 90 405
2020 Project management 11 89 290
2020 Other services to the public 11 89 200
2020 None of the above 10 90 225
2019 Client contact centre 11 89 135
2019 Health care practitioners 9 91 240
2019 Communications or public affairs 9 91 75
2019 Science and technology 13 87 35
2019 Administration and operations 15 85 730
2019 Human resources 17 83 40
2019 Financial management 7 93 225
2019 Real property 23 77 25
2019 Information technology 10 90 80
2019 Data sciences 15 85 45
2019 Policy 16 84 315
2019 Project management 13 87 290
2019 Other services to the public 15 85 180
2019 None of the above 12 88 215

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 35 65 40
2024 Communications or public affairs 56 44 15
2024 Administration and operations 43 57 95
2024 Human resources 28 72 20
2024 Financial management 35 65 45
2024 Policy 25 75 80
2024 Project management 29 71 55
2024 Other services to the public 31 69 15
2024 None of the above 30 70 35
2022 Client contact centre 28 72 15
2022 Health care practitioners 36 64 30
2022 Administration and operations 39 61 65
2022 Financial management 13 87 30
2022 Policy 36 64 40
2022 Project management 19 81 30
2022 Other services to the public 29 71 20
2022 None of the above 57 43 20
2020 Client contact centre 37 63 15
2020 Health care practitioners 38 62 25
2020 Administration and operations 33 67 80
2020 Policy 35 65 45
2020 Project management 26 74 35
2020 Other services to the public 39 61 25
2020 None of the above 40 60 20
2019 Client contact centre 34 66 15
2019 Health care practitioners 28 72 25
2019 Administration and operations 37 63 105
2019 Financial management 38 62 15
2019 Policy 45 55 50
2019 Project management 28 72 40
2019 Other services to the public 51 49 25
2019 None of the above 45 55 25

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 85 15 15
2024 Health care practitioners 64 36 40
2024 Communications or public affairs 83 17 15
2024 Administration and operations 79 21 95
2024 Human resources 91 9 20
2024 Financial management 70 30 45
2024 Policy 80 20 80
2024 Project management 68 32 55
2024 Other services to the public 71 29 15
2024 None of the above 77 23 35
2022 Client contact centre 62 38 15
2022 Health care practitioners 84 16 30
2022 Administration and operations 84 16 65
2022 Financial management 81 19 30
2022 Policy 66 34 40
2022 Project management 89 11 30
2022 Other services to the public 91 9 20
2022 None of the above 91 9 20
2020 Health care practitioners 54 46 25
2020 Administration and operations 77 23 80
2020 Financial management 100 0 10
2020 Policy 81 19 45
2020 Project management 79 21 35
2020 Other services to the public 65 35 25
2019 Health care practitioners 56 44 25
2019 Administration and operations 67 33 105
2019 Financial management 63 37 15
2019 Policy 73 27 50
2019 Project management 80 20 40
2019 Other services to the public 79 21 25
2019 None of the above 70 30 25

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Health care practitioners 12 88 40
2024 Administration and operations 4 96 95
2022 Client contact centre 5 95 15
2022 Health care practitioners 2 98 30
2022 Administration and operations 2 98 65
2022 Financial management 4 96 30
2022 Policy 4 96 40
2022 Project management 0 100 30
2022 Other services to the public 5 95 20
2022 None of the above 11 89 20
2020 Other services to the public 0 100 25
2019 Administration and operations 6 94 105
2019 Project management 0 100 40
2019 Other services to the public 0 100 25

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Health care practitioners 20 80 40
2024 Communications or public affairs 0 100 15
2024 Human resources 0 100 20
2024 Financial management 0 100 45
2024 Policy 0 100 80
2024 Other services to the public 0 100 15
2022 Client contact centre 0 100 15
2022 Health care practitioners 15 85 30
2022 Administration and operations 0 100 65
2022 Financial management 0 100 30
2022 Policy 0 100 40
2022 Project management 0 100 30
2022 Other services to the public 0 100 20
2022 None of the above 0 100 20
2020 Client contact centre 0 100 15
2020 Administration and operations 0 100 80
2020 Financial management 0 100 10
2020 Policy 0 100 45
2020 Project management 0 100 35
2019 Client contact centre 0 100 15
2019 Administration and operations 0 100 105
2019 Financial management 0 100 15
2019 Policy 0 100 50
2019 Project management 0 100 40
2019 Other services to the public 0 100 25
2019 None of the above 0 100 25

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 6 94 95
2024 Financial management 13 87 45
2024 Policy 12 88 80
2024 Project management 15 85 55
2024 None of the above 12 88 35
2022 Client contact centre 20 80 15
2022 Health care practitioners 8 92 30
2022 Administration and operations 5 95 65
2022 Financial management 5 95 30
2022 Policy 7 93 40
2022 Project management 5 95 30
2022 Other services to the public 18 82 20
2022 None of the above 5 95 20
2020 Health care practitioners 0 100 25
2020 Administration and operations 11 89 80
2020 Financial management 0 100 10
2020 Policy 12 88 45
2019 Administration and operations 9 91 105
2019 Other services to the public 0 100 25

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 36 64 40
2024 Communications or public affairs 0 100 15
2024 Administration and operations 6 94 95
2024 Policy 12 88 80
2024 Project management 21 79 55
2024 Other services to the public 29 71 15
2024 None of the above 17 83 35
2022 Client contact centre 39 61 15
2022 Health care practitioners 11 89 30
2022 Administration and operations 12 88 65
2022 Financial management 7 93 30
2022 Policy 11 89 40
2022 Project management 11 89 30
2022 Other services to the public 16 84 20
2022 None of the above 5 95 20
2020 Health care practitioners 29 71 25
2020 Administration and operations 10 90 80
2020 Financial management 0 100 10
2020 Policy 12 88 45
2020 Project management 21 79 35
2020 Other services to the public 27 73 25
2019 Health care practitioners 33 67 25
2019 Administration and operations 16 84 105
2019 Policy 16 84 50
2019 Project management 14 86 40
2019 Other services to the public 29 71 25
2019 None of the above 22 78 25

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 8 92 40
2024 Communications or public affairs 0 100 15
2024 Administration and operations 8 92 95
2024 Policy 10 90 80
2024 Project management 21 79 55
2024 None of the above 14 86 35
2022 Client contact centre 6 94 15
2022 Health care practitioners 4 96 30
2022 Administration and operations 8 92 65
2022 Financial management 3 97 30
2022 Policy 13 87 40
2022 Project management 4 96 30
2022 Other services to the public 10 90 20
2022 None of the above 4 96 20
2020 Health care practitioners 19 81 25
2020 Administration and operations 8 92 80
2020 Financial management 0 100 10
2020 Other services to the public 0 100 25
2019 Administration and operations 11 89 105
2019 Other services to the public 15 85 25
2019 None of the above 30 70 25

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 40 60 15
2024 Health care practitioners 48 52 35
2024 Administration and operations 44 56 95
2024 Human resources 31 69 20
2024 Financial management 34 66 45
2024 Policy 54 46 80
2024 Project management 42 58 55
2024 Other services to the public 55 45 15
2024 None of the above 29 71 30
2022 Client contact centre 39 61 15
2022 Health care practitioners 47 53 30
2022 Administration and operations 39 61 65
2022 Financial management 45 55 30
2022 Policy 56 44 40
2022 Project management 62 38 30
2022 Other services to the public 39 61 20
2022 None of the above 50 50 20
2020 Client contact centre 35 65 15
2020 Health care practitioners 32 68 25
2020 Administration and operations 45 55 80
2020 Policy 58 42 45
2020 Project management 38 62 35
2020 Other services to the public 52 48 25
2020 None of the above 61 39 20
2019 Client contact centre 63 37 15
2019 Health care practitioners 54 46 25
2019 Administration and operations 51 49 105
2019 Financial management 61 39 15
2019 Policy 63 37 50
2019 Project management 35 65 35
2019 Other services to the public 49 51 25
2019 None of the above 57 43 25

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 42 58 15
2024 Health care practitioners 22 78 35
2024 Administration and operations 29 71 95
2024 Financial management 35 65 45
2024 Policy 20 80 80
2024 Project management 26 74 55
2024 Other services to the public 31 69 15
2024 None of the above 31 69 30
2022 Client contact centre 16 84 15
2022 Health care practitioners 21 79 30
2022 Administration and operations 23 77 65
2022 Financial management 36 64 30
2022 Policy 20 80 40
2022 Project management 17 83 30
2022 Other services to the public 35 65 20
2022 None of the above 30 70 20
2020 Health care practitioners 26 74 25
2020 Administration and operations 31 69 80
2020 Financial management 43 57 10
2020 Policy 26 74 45
2020 Project management 23 77 35
2020 Other services to the public 31 69 25
2020 None of the above 40 60 20
2019 Health care practitioners 24 76 25
2019 Administration and operations 25 75 105
2019 Policy 29 71 50
2019 Project management 27 73 35
2019 Other services to the public 21 79 25
2019 None of the above 30 70 25

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 22 78 35
2024 Communications or public affairs 0 100 15
2024 Administration and operations 18 82 95
2024 Financial management 11 89 45
2024 Policy 18 82 80
2024 Project management 17 83 55
2024 None of the above 12 88 30
2022 Client contact centre 26 74 15
2022 Health care practitioners 13 87 30
2022 Administration and operations 19 81 65
2022 Financial management 21 79 30
2022 Policy 5 95 40
2022 Project management 27 73 30
2022 Other services to the public 20 80 20
2022 None of the above 20 80 20
2020 Administration and operations 17 83 80
2020 Policy 19 81 45
2020 Project management 24 76 35
2020 None of the above 22 78 20
2019 Health care practitioners 43 57 25
2019 Administration and operations 15 85 105
2019 Policy 16 84 50
2019 Project management 23 77 35
2019 Other services to the public 21 79 25
2019 None of the above 30 70 25

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Health care practitioners 0 100 35
2024 Communications or public affairs 0 100 15
2024 Policy 11 89 80
2024 Other services to the public 0 100 15
2024 None of the above 0 100 30
2022 Client contact centre 0 100 15
2022 Health care practitioners 6 94 30
2022 Administration and operations 9 91 65
2022 Financial management 10 90 30
2022 Policy 2 98 40
2022 Project management 4 96 30
2022 Other services to the public 5 95 20
2022 None of the above 8 92 20
2020 Client contact centre 0 100 15
2020 Financial management 0 100 10
2019 Administration and operations 6 94 105
2019 Financial management 0 100 15

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 18 82 35
2024 Communications or public affairs 55 45 15
2024 Administration and operations 28 72 95
2024 Human resources 28 72 20
2024 Financial management 23 77 45
2024 Policy 26 74 80
2024 Project management 27 73 55
2024 None of the above 36 64 30
2022 Client contact centre 22 78 15
2022 Health care practitioners 31 69 30
2022 Administration and operations 27 73 65
2022 Financial management 31 69 30
2022 Policy 33 67 40
2022 Project management 16 84 30
2022 Other services to the public 28 72 20
2022 None of the above 24 76 20
2020 Health care practitioners 37 63 25
2020 Administration and operations 30 70 80
2020 Policy 23 77 45
2020 Project management 28 72 35
2020 Other services to the public 18 82 25
2020 None of the above 22 78 20
2019 Health care practitioners 25 75 25
2019 Administration and operations 23 77 105
2019 Policy 21 79 50
2019 Project management 32 68 35
2019 Other services to the public 26 74 25
2019 None of the above 21 79 25

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 15 85 35
2024 Administration and operations 21 79 95
2024 Financial management 13 87 45
2024 Policy 18 82 80
2024 Project management 19 81 55
2024 Other services to the public 36 64 15
2024 None of the above 18 82 30
2022 Client contact centre 17 83 15
2022 Health care practitioners 8 92 30
2022 Administration and operations 17 83 65
2022 Financial management 15 85 30
2022 Policy 25 75 40
2022 Project management 34 66 30
2022 Other services to the public 16 84 20
2022 None of the above 14 86 20
2020 Health care practitioners 19 81 25
2020 Administration and operations 26 74 80
2020 Policy 16 84 45
2020 Project management 26 74 35
2019 Administration and operations 19 81 105
2019 Policy 28 72 50
2019 Project management 22 78 35
2019 Other services to the public 26 74 25

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 15
2024 Other services to the public 0 100 15
2022 Client contact centre 5 95 15
2022 Health care practitioners 0 100 30
2022 Administration and operations 6 94 65
2022 Financial management 5 95 30
2022 Policy 6 94 40
2022 Project management 3 97 30
2022 Other services to the public 6 94 20
2022 None of the above 4 96 20
2020 Administration and operations 6 94 80
2020 Financial management 0 100 10
2020 Other services to the public 0 100 25
2019 Client contact centre 0 100 15
2019 Health care practitioners 0 100 25
2019 Financial management 0 100 15
2019 Policy 0 100 50

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 15
2024 Human resources 0 100 20
2024 Financial management 0 100 45
2024 Project management 11 89 55
2024 Other services to the public 0 100 15
2022 Client contact centre 5 95 15
2022 Health care practitioners 12 88 30
2022 Administration and operations 12 88 65
2022 Financial management 4 96 30
2022 Policy 9 91 40
2022 Project management 0 100 30
2022 Other services to the public 0 100 20
2022 None of the above 4 96 20
2020 Financial management 0 100 10
2019 Client contact centre 0 100 15
2019 Health care practitioners 0 100 25
2019 Financial management 0 100 15
2019 Project management 0 100 35
2019 None of the above 0 100 25

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 20
2024 Policy 11 89 80
2022 Client contact centre 0 100 15
2022 Health care practitioners 9 91 30
2022 Administration and operations 8 92 65
2022 Financial management 3 97 30
2022 Policy 8 92 40
2022 Project management 5 95 30
2022 Other services to the public 6 94 20
2022 None of the above 0 100 20
2020 Administration and operations 7 93 80
2020 Policy 12 88 45
2020 Other services to the public 0 100 25
2019 Health care practitioners 0 100 25
2019 Administration and operations 12 88 105
2019 Policy 12 88 50
2019 Project management 13 87 35
2019 None of the above 0 100 25

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 16 84 35
2024 Administration and operations 16 84 95
2024 Financial management 12 88 45
2024 Policy 28 72 80
2024 Project management 20 80 55
2024 None of the above 19 81 30
2022 Client contact centre 18 82 15
2022 Health care practitioners 11 89 30
2022 Administration and operations 10 90 65
2022 Financial management 3 97 30
2022 Policy 14 86 40
2022 Project management 14 86 30
2022 Other services to the public 11 89 20
2022 None of the above 11 89 20
2020 Administration and operations 15 85 80
2020 Policy 21 79 45
2020 Project management 18 82 35
2020 Other services to the public 0 100 25
2020 None of the above 22 78 20
2019 Administration and operations 19 81 105
2019 Project management 15 85 35
2019 Other services to the public 20 80 25
2019 None of the above 0 100 25

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Health care practitioners 0 100 35
2024 Communications or public affairs 0 100 15
2024 Human resources 0 100 20
2024 Financial management 0 100 45
2024 Project management 0 100 55
2024 Other services to the public 0 100 15
2024 None of the above 0 100 30
2022 Client contact centre 5 95 15
2022 Health care practitioners 0 100 30
2022 Administration and operations 1 99 65
2022 Financial management 0 100 30
2022 Policy 12 88 40
2022 Project management 5 95 30
2022 Other services to the public 0 100 20
2022 None of the above 0 100 20
2020 Client contact centre 0 100 15
2020 Health care practitioners 0 100 25
2020 Administration and operations 0 100 80
2020 Financial management 0 100 10
2020 Policy 0 100 45
2020 Other services to the public 0 100 25
2019 Client contact centre 0 100 15
2019 Health care practitioners 0 100 25
2019 Administration and operations 0 100 105
2019 Financial management 0 100 15
2019 Project management 0 100 35
2019 Other services to the public 0 100 25
2019 None of the above 0 100 25

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 25 75 35
2024 Communications or public affairs 26 74 15
2024 Administration and operations 26 74 95
2024 Human resources 49 51 20
2024 Financial management 22 78 45
2024 Policy 32 68 80
2024 Project management 25 75 55
2024 Other services to the public 32 68 15
2024 None of the above 27 73 30
2022 Client contact centre 11 89 15
2022 Health care practitioners 21 79 30
2022 Administration and operations 15 85 65
2022 Financial management 25 75 30
2022 Policy 30 70 40
2022 Project management 18 82 30
2022 Other services to the public 9 91 20
2022 None of the above 36 64 20
2020 Administration and operations 17 83 80
2020 Policy 35 65 45
2019 Administration and operations 13 87 105
2019 Other services to the public 17 83 25

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Health care practitioners 0 100 35
2024 Communications or public affairs 0 100 15
2024 Human resources 0 100 20
2024 Financial management 0 100 45
2024 Policy 0 100 80
2024 Project management 0 100 55
2024 Other services to the public 0 100 15
2024 None of the above 0 100 30
2022 Client contact centre 0 100 15
2022 Health care practitioners 0 100 30
2022 Administration and operations 0 100 65
2022 Financial management 0 100 30
2022 Policy 0 100 40
2022 Project management 0 100 30
2022 Other services to the public 0 100 20
2022 None of the above 0 100 20
2020 Client contact centre 0 100 15
2020 Health care practitioners 0 100 25
2020 Administration and operations 0 100 80
2020 Financial management 0 100 10
2020 Policy 0 100 45
2020 Project management 0 100 35
2020 Other services to the public 0 100 25
2019 Client contact centre 0 100 15
2019 Health care practitioners 0 100 25
2019 Administration and operations 0 100 105
2019 Financial management 0 100 15
2019 Policy 0 100 50
2019 Project management 0 100 35
2019 Other services to the public 0 100 25
2019 None of the above 0 100 25

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 25 75 15
2024 Health care practitioners 32 68 40
2024 Communications or public affairs 36 64 15
2024 Administration and operations 25 75 100
2024 Human resources 40 60 20
2024 Financial management 32 68 45
2024 Policy 39 61 80
2024 Project management 33 67 55
2024 None of the above 44 56 35
2022 Client contact centre 33 67 15
2022 Health care practitioners 34 66 30
2022 Administration and operations 32 68 65
2022 Financial management 30 70 30
2022 Policy 24 76 40
2022 Project management 23 77 30
2022 Other services to the public 39 61 20
2022 None of the above 13 87 20
2020 Client contact centre 33 67 15
2020 Health care practitioners 37 63 25
2020 Administration and operations 27 73 80
2020 Policy 35 65 45
2020 Project management 40 60 35
2020 Other services to the public 30 70 25
2020 None of the above 40 60 20
2019 Health care practitioners 30 70 25
2019 Administration and operations 27 73 105
2019 Policy 39 61 50
2019 Project management 26 74 35
2019 Other services to the public 33 67 25

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 25 75 40
2024 Administration and operations 10 90 100
2024 Policy 16 84 80
2024 Project management 22 78 55
2022 Client contact centre 16 84 15
2022 Health care practitioners 18 82 30
2022 Administration and operations 15 85 65
2022 Financial management 11 89 30
2022 Policy 9 91 40
2022 Project management 3 97 30
2022 Other services to the public 5 95 20
2022 None of the above 4 96 20
2020 Health care practitioners 24 76 25
2020 Administration and operations 11 89 80
2020 Policy 19 81 45
2020 Project management 27 73 35
2020 Other services to the public 22 78 25
2019 Administration and operations 11 89 105
2019 Policy 14 86 50

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 13 87 80
2022 Client contact centre 9 91 15
2022 Health care practitioners 7 93 30
2022 Administration and operations 6 94 65
2022 Financial management 6 94 30
2022 Policy 8 92 40
2022 Project management 0 100 30
2022 Other services to the public 5 95 20
2022 None of the above 0 100 20
2020 Client contact centre 0 100 15
2020 Administration and operations 8 92 80
2020 Other services to the public 0 100 25
2019 Administration and operations 5 95 105
2019 None of the above 0 100 25

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 9 91 100
2024 Financial management 14 86 45
2024 Policy 16 84 80
2024 Project management 11 89 55
2024 None of the above 27 73 35
2022 Client contact centre 5 95 15
2022 Health care practitioners 18 82 30
2022 Administration and operations 4 96 65
2022 Financial management 17 83 30
2022 Policy 9 91 40
2022 Project management 7 93 30
2022 Other services to the public 20 80 20
2022 None of the above 14 86 20
2020 Administration and operations 17 83 80
2020 Policy 16 84 45
2020 Project management 26 74 35
2020 Other services to the public 18 82 25
2019 Client contact centre 32 68 15
2019 Administration and operations 15 85 105
2019 Policy 12 88 50
2019 Project management 17 83 35
2019 Other services to the public 21 79 25

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 6 94 80
2024 Project management 8 92 55
2022 Client contact centre 4 96 15
2022 Health care practitioners 0 100 30
2022 Administration and operations 3 97 65
2022 Financial management 0 100 30
2022 Policy 7 93 40
2022 Project management 5 95 30
2022 Other services to the public 5 95 20
2022 None of the above 0 100 20
2020 Client contact centre 0 100 15
2020 Administration and operations 7 93 80
2020 Policy 14 86 45
2019 Project management 0 100 35

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 15
2024 Administration and operations 5 95 100
2024 Other services to the public 0 100 15
2022 Client contact centre 5 95 15
2022 Health care practitioners 8 92 30
2022 Administration and operations 4 96 65
2022 Financial management 3 97 30
2022 Policy 6 94 40
2022 Project management 5 95 30
2022 Other services to the public 5 95 20
2022 None of the above 0 100 20
2020 Administration and operations 6 94 80
2019 Client contact centre 0 100 15
2019 Project management 0 100 35
2019 None of the above 0 100 25

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Health care practitioners 23 77 40
2024 Communications or public affairs 0 100 15
2024 Policy 8 92 80
2024 Other services to the public 0 100 15
2022 Client contact centre 4 96 15
2022 Health care practitioners 7 93 30
2022 Administration and operations 1 99 65
2022 Financial management 4 96 30
2022 Policy 10 90 40
2022 Project management 0 100 30
2022 Other services to the public 0 100 20
2022 None of the above 10 90 20
2020 Financial management 0 100 10
2019 Administration and operations 13 87 105
2019 Financial management 0 100 15
2019 Policy 12 88 50

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 17 83 40
2024 Administration and operations 6 94 100
2024 Policy 6 94 80
2024 Project management 11 89 55
2024 None of the above 23 77 35
2022 Client contact centre 0 100 15
2022 Health care practitioners 13 87 30
2022 Administration and operations 10 90 65
2022 Financial management 8 92 30
2022 Policy 14 86 40
2022 Project management 6 94 30
2022 Other services to the public 15 85 20
2022 None of the above 17 83 20
2020 Client contact centre 0 100 15
2020 Policy 16 84 45
2019 Administration and operations 4 96 105
2019 Financial management 0 100 15
2019 Policy 15 85 50

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 56 44 15
2024 Health care practitioners 41 59 40
2024 Communications or public affairs 55 45 15
2024 Administration and operations 64 36 100
2024 Human resources 41 59 20
2024 Financial management 57 43 45
2024 Policy 49 51 80
2024 Project management 46 54 55
2024 Other services to the public 57 43 15
2024 None of the above 41 59 35
2022 Client contact centre 59 41 15
2022 Health care practitioners 55 45 30
2022 Administration and operations 53 47 65
2022 Financial management 55 45 30
2022 Policy 56 44 40
2022 Project management 64 36 30
2022 Other services to the public 61 39 20
2022 None of the above 53 47 20
2020 Client contact centre 55 45 15
2020 Health care practitioners 30 70 25
2020 Administration and operations 57 43 80
2020 Financial management 45 55 10
2020 Policy 39 61 45
2020 Project management 39 61 35
2020 Other services to the public 36 64 25
2020 None of the above 49 51 20
2019 Client contact centre 42 58 15
2019 Health care practitioners 45 55 25
2019 Administration and operations 47 53 105
2019 Financial management 66 34 15
2019 Policy 35 65 50
2019 Project management 58 42 35
2019 Other services to the public 64 36 25
2019 None of the above 61 39 25

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 15
2024 Policy 0 100 75
2022 Client contact centre 0 100 15
2022 Health care practitioners 0 100 30
2022 Administration and operations 0 100 65
2022 Financial management 0 100 30
2022 Policy 2 98 40
2022 Project management 3 97 30
2022 Other services to the public 7 93 15
2022 None of the above 5 95 20
2019 None of the above 0 100 25

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Administration and operations 15 85 95
2024 Human resources 0 100 20
2024 Financial management 14 86 40
2024 Policy 19 81 75
2024 Project management 10 90 55
2022 Client contact centre 5 95 15
2022 Health care practitioners 11 89 30
2022 Administration and operations 17 83 65
2022 Financial management 3 97 30
2022 Policy 11 89 40
2022 Project management 7 93 30
2022 Other services to the public 0 100 15
2022 None of the above 10 90 20
2020 Administration and operations 9 91 75

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Communications or public affairs 0 100 15
2024 Administration and operations 6 94 95
2024 None of the above 0 100 30
2022 Client contact centre 0 100 15
2022 Health care practitioners 7 93 30
2022 Administration and operations 2 98 65
2022 Financial management 0 100 30
2022 Policy 3 97 40
2022 Project management 3 97 30
2022 Other services to the public 7 93 15
2022 None of the above 0 100 20
2019 Client contact centre 0 100 15
2019 None of the above 0 100 25

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Communications or public affairs 0 100 15
2024 Human resources 0 100 20
2024 Financial management 0 100 40
2024 None of the above 0 100 30
2022 Client contact centre 0 100 15
2022 Health care practitioners 0 100 30
2022 Administration and operations 1 99 65
2022 Financial management 0 100 30
2022 Policy 6 94 40
2022 Project management 3 97 30
2022 Other services to the public 0 100 15
2022 None of the above 0 100 20
2020 Administration and operations 0 100 75
2019 None of the above 0 100 25

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Communications or public affairs 0 100 15
2024 Human resources 0 100 20
2024 Policy 6 94 75
2024 Project management 0 100 55
2024 Other services to the public 0 100 15
2024 None of the above 0 100 30
2022 Client contact centre 7 93 15
2022 Health care practitioners 0 100 30
2022 Administration and operations 1 99 65
2022 Financial management 9 91 30
2022 Policy 6 94 40
2022 Project management 0 100 30
2022 Other services to the public 0 100 15
2022 None of the above 0 100 20
2019 Client contact centre 0 100 15
2019 None of the above 0 100 25

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Communications or public affairs 0 100 15
2024 Other services to the public 0 100 15
2024 None of the above 0 100 30
2022 Client contact centre 11 89 15
2022 Health care practitioners 11 89 30
2022 Administration and operations 2 98 65
2022 Financial management 0 100 30
2022 Policy 3 97 40
2022 Project management 0 100 30
2022 Other services to the public 0 100 15
2022 None of the above 0 100 20
2020 Administration and operations 8 92 75

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 8 92 95
2024 Policy 13 87 75
2024 Other services to the public 0 100 15
2022 Client contact centre 4 96 15
2022 Health care practitioners 0 100 30
2022 Administration and operations 11 89 65
2022 Financial management 5 95 30
2022 Policy 21 79 40
2022 Project management 2 98 30
2022 Other services to the public 5 95 15
2022 None of the above 0 100 20
2020 Administration and operations 8 92 75
2019 Project management 13 87 35

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 6 94 95
2024 Financial management 21 79 40
2024 Policy 11 89 75
2024 Project management 12 88 55
2022 Client contact centre 10 90 15
2022 Health care practitioners 20 80 30
2022 Administration and operations 10 90 65
2022 Financial management 0 100 30
2022 Policy 5 95 40
2022 Project management 7 93 30
2022 Other services to the public 27 73 15
2022 None of the above 28 72 20
2020 Administration and operations 14 86 75
2019 None of the above 0 100 25

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 13 87 95
2024 Policy 20 80 75
2024 Project management 12 88 55
2022 Client contact centre 26 74 15
2022 Health care practitioners 11 89 30
2022 Administration and operations 8 92 65
2022 Financial management 12 88 30
2022 Policy 21 79 40
2022 Project management 9 91 30
2022 Other services to the public 5 95 15
2022 None of the above 11 89 20
2020 Administration and operations 13 87 75

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 30 70 35
2024 Communications or public affairs 63 37 15
2024 Administration and operations 25 75 95
2024 Human resources 24 76 20
2024 Financial management 20 80 40
2024 Policy 36 64 75
2024 Project management 37 63 55
2024 Other services to the public 44 56 15
2024 None of the above 17 83 30
2022 Client contact centre 20 80 15
2022 Health care practitioners 21 79 30
2022 Administration and operations 22 78 65
2022 Financial management 26 74 30
2022 Policy 23 77 40
2022 Project management 25 75 30
2022 Other services to the public 43 57 15
2022 None of the above 12 88 20
2020 Administration and operations 32 68 75
2019 Client contact centre 31 69 15
2019 Project management 21 79 35

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Policy 8 92 75
2022 Client contact centre 20 80 15
2022 Health care practitioners 0 100 30
2022 Administration and operations 8 92 65
2022 Financial management 4 96 30
2022 Policy 10 90 40
2022 Project management 7 93 30
2022 Other services to the public 11 89 15
2022 None of the above 13 87 20
2020 Administration and operations 6 94 75
2019 Project management 0 100 35
2019 None of the above 0 100 25

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 47 53 15
2024 Health care practitioners 43 57 35
2024 Communications or public affairs 59 41 15
2024 Administration and operations 43 57 95
2024 Human resources 40 60 20
2024 Financial management 44 56 40
2024 Policy 51 49 75
2024 Project management 55 45 55
2024 Other services to the public 47 53 15
2024 None of the above 34 66 30
2022 Client contact centre 44 56 15
2022 Health care practitioners 55 45 30
2022 Administration and operations 50 50 65
2022 Financial management 48 52 30
2022 Policy 45 55 40
2022 Project management 45 55 30
2022 Other services to the public 47 53 15
2022 None of the above 47 53 20
2020 Administration and operations 49 51 75
2019 Client contact centre 50 50 15
2019 Project management 43 57 35
2019 None of the above 27 73 25

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Communications or public affairs 0 100 15
2024 Human resources 0 100 20
2024 Financial management 0 100 40
2024 Other services to the public 0 100 15
2022 Client contact centre 5 95 15
2022 Health care practitioners 0 100 30
2022 Administration and operations 3 97 65
2022 Financial management 0 100 30
2022 Policy 3 97 40
2022 Project management 4 96 30
2022 Other services to the public 6 94 15
2022 None of the above 5 95 20
2019 Client contact centre 0 100 15
2019 Project management 0 100 35
2019 None of the above 0 100 25

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 66 34 15
2024 Health care practitioners 64 36 35
2024 Communications or public affairs 87 13 15
2024 Administration and operations 67 33 95
2024 Human resources 54 46 20
2024 Financial management 54 46 40
2024 Policy 70 30 75
2024 Project management 71 29 55
2024 Other services to the public 62 38 15
2024 None of the above 73 27 30
2022 Client contact centre 49 51 15
2022 Health care practitioners 55 45 30
2022 Administration and operations 60 40 65
2022 Financial management 72 28 30
2022 Policy 70 30 40
2022 Project management 63 37 30
2022 Other services to the public 57 43 15
2022 None of the above 56 44 20
2020 Administration and operations 66 34 75
2019 Client contact centre 55 45 15
2019 Project management 50 50 35
2019 None of the above 82 18 25

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 0 100 35
2024 Other services to the public 0 100 15

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 9 91 95
2024 Financial management 11 89 40
2024 Policy 7 93 75
2024 Project management 13 87 55
2024 None of the above 22 78 30
2022 Client contact centre 17 83 15
2022 Health care practitioners 40 60 30
2022 Administration and operations 17 83 65
2022 Financial management 11 89 30
2022 Policy 10 90 40
2022 Project management 26 74 30
2022 Other services to the public 17 83 15
2022 None of the above 13 87 20
2020 Administration and operations 15 85 75
2019 Project management 17 83 35

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 13 19 3 5 35 10 52 14 220
2024 Health care practitioners 13 14 19 6 7 37 5 45 22 300
2024 Intelligence analysts 22 4 14 0 3 44 13 60 8 25
2024 Federal regulators 0 4 18 27 0 44 7 8 55 20
2024 Communications or public affairs 6 15 21 6 8 35 7 37 25 135
2024 Science and technology 18 6 19 2 6 42 9 47 15 55
2024 Administration and operations 17 15 19 6 5 33 6 51 18 960
2024 Human resources 11 16 21 5 5 37 7 46 17 220
2024 Financial management 17 13 20 8 4 31 7 47 20 395
2024 Information management 20 16 17 2 1 40 4 63 6 115
2024 Information technology 18 12 16 2 3 39 10 60 9 180
2024 Data sciences 11 14 14 10 5 41 6 45 29 80
2024 Policy 6 12 18 6 7 41 9 36 27 595
2024 Project management 9 15 19 6 7 38 6 43 24 380
2024 Other services to the public 11 16 21 4 6 34 8 46 17 215
2024 None of the above 11 14 21 5 8 32 9 42 22 290
2022 Client contact centre 19 15 16 3 6 36 5 58 15 140
2022 Health care practitioners 12 11 18 7 9 35 8 42 27 220
2022 Compliance, inspection and enforcement 17 17 10 1 9 38 8 62 20 45
2022 Communications or public affairs 12 12 17 9 3 39 7 45 24 130
2022 Science and technology 23 24 15 10 0 21 8 65 14 35
2022 Administration and operations 16 12 21 5 5 34 8 47 17 665
2022 Human resources 14 20 19 5 0 36 7 59 8 45
2022 Financial management 12 16 17 4 4 41 6 52 16 285
2022 Procurement 11 24 13 5 2 40 5 63 13 35
2022 Information management 10 18 17 6 2 39 8 52 16 95
2022 Information technology 20 11 16 4 1 39 8 59 11 125
2022 Data sciences 10 13 17 3 2 36 18 51 11 70
2022 Policy 10 15 21 7 3 38 7 44 17 465
2022 Project management 12 17 20 6 6 32 7 48 19 320
2022 Other services to the public 17 11 21 5 5 35 6 47 18 160
2022 None of the above 11 12 19 7 7 35 9 41 25 190
2020 Client contact centre 26 14 22 8 4 17 8 54 16 175
2020 Health care practitioners 14 15 30 5 4 28 6 43 13 230
2020 Federal regulators 7 21 36 0 0 28 8 43 0 10
2020 Compliance, inspection and enforcement 13 19 16 5 7 33 7 53 20 45
2020 Communications or public affairs 15 15 17 3 6 37 8 54 15 105
2020 Security 32 14 16 0 5 24 10 69 7 20
2020 Science and technology 3 16 26 13 3 35 5 31 26 45
2020 Legal services 9 9 32 0 9 41 0 31 16 10
2020 Administration and operations 22 15 23 4 4 29 4 54 13 775
2020 Human resources 14 21 21 8 3 27 6 52 17 35
2020 Financial management 17 21 16 3 3 33 7 63 11 275
2020 Procurement 21 17 22 3 0 31 7 61 5 30
2020 Real property 7 24 15 6 0 42 7 59 11 35
2020 Material management 29 7 14 0 0 37 13 72 0 10
2020 Information management 24 10 23 3 4 32 4 53 11 110
2020 Information technology 28 15 17 5 2 28 4 65 10 120
2020 Evaluation 0 14 14 0 28 37 7 26 50 15
2020 Data sciences 19 17 17 8 3 29 6 56 18 55
2020 Policy 16 16 16 7 5 34 6 53 20 400
2020 Project management 17 13 27 6 7 26 5 43 18 290
2020 Other services to the public 21 14 24 5 5 28 3 51 14 195
2020 None of the above 14 14 22 4 5 31 11 47 15 230
2019 Client contact centre 18 16 24 8 7 19 8 47 20 130
2019 Health care practitioners 16 19 23 5 9 24 4 49 20 240
2019 Compliance, inspection and enforcement 18 17 22 6 2 31 6 54 11 45
2019 Communications or public affairs 9 17 22 2 7 38 5 45 16 75
2019 Security 16 0 30 6 11 26 11 26 26 20
2019 Science and technology 15 11 25 3 2 35 8 46 10 35
2019 Administration and operations 19 14 25 6 8 23 5 45 20 735
2019 Human resources 13 20 24 9 7 24 2 45 22 40
2019 Financial management 12 13 36 4 6 24 6 35 14 225
2019 Procurement 9 0 35 4 13 33 6 15 27 20
2019 Real property 0 12 39 11 12 14 12 16 31 25
2019 Information management 18 16 24 4 3 30 4 52 12 95
2019 Information technology 19 18 18 9 6 27 4 53 21 80
2019 Evaluation 8 13 15 0 7 49 7 48 17 10
2019 Data sciences 11 12 19 4 9 35 10 42 23 45
2019 Policy 9 12 24 4 11 35 5 35 26 315
2019 Project management 12 16 28 7 8 22 6 40 20 290
2019 Other services to the public 21 8 22 5 11 28 6 43 24 180
2019 None of the above 13 17 24 4 8 26 8 46 18 210

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 32 17 3 5 16 3 69 10 220
2024 Health care practitioners 18 29 21 6 7 18 1 58 16 300
2024 Intelligence analysts 38 28 10 9 7 9 0 71 18 25
2024 Communications or public affairs 10 31 22 7 7 23 0 53 18 135
2024 Access to information and privacy 53 8 24 0 7 8 0 67 7 10
2024 Security 25 35 25 0 0 15 0 70 0 35
2024 Science and technology 30 31 10 5 6 15 3 75 13 55
2024 Administration and operations 28 27 18 5 5 14 2 66 12 960
2024 Human resources 19 34 21 6 5 16 0 62 13 220
2024 Financial management 26 28 18 7 5 14 3 64 14 395
2024 Procurement 30 14 18 8 2 24 4 62 14 40
2024 Real property 39 22 9 3 4 22 0 78 10 20
2024 Information management 33 29 14 1 3 19 2 78 5 115
2024 Information technology 32 29 15 3 3 16 2 74 8 180
2024 Data sciences 16 32 21 9 5 17 0 58 17 80
2024 Policy 17 29 19 9 7 19 1 56 20 595
2024 Project management 20 28 21 8 6 16 1 58 17 380
2024 Other services to the public 23 27 20 8 6 14 2 59 17 215
2024 None of the above 26 18 22 7 7 18 2 55 18 290
2022 Client contact centre 29 27 16 5 4 17 2 69 12 140
2022 Health care practitioners 22 32 15 8 7 15 1 64 18 220
2022 Compliance, inspection and enforcement 32 33 11 3 6 10 5 76 11 45
2022 Communications or public affairs 25 29 22 5 5 12 1 63 12 130
2022 Science and technology 37 27 20 5 0 10 0 72 6 35
2022 Administration and operations 31 30 14 7 5 12 2 70 13 660
2022 Human resources 39 35 11 2 0 10 2 85 3 45
2022 Financial management 24 36 16 5 5 14 1 70 11 285
2022 Procurement 31 34 17 4 0 14 0 76 5 35
2022 Real property 40 29 13 11 0 8 0 75 11 20
2022 Information management 31 30 18 2 2 15 1 74 5 100
2022 Information technology 30 25 16 5 3 16 4 70 10 125
2022 Evaluation 27 28 16 4 7 18 0 68 13 25
2022 Data sciences 27 41 16 3 1 8 4 77 5 70
2022 Policy 22 34 20 6 3 14 1 66 11 465
2022 Project management 22 35 19 7 5 11 1 65 13 320
2022 Other services to the public 35 24 14 8 5 15 1 69 15 160
2022 None of the above 24 23 20 6 8 15 4 58 17 190
2020 Client contact centre 34 28 19 6 6 6 1 67 13 170
2020 Health care practitioners 23 29 27 7 3 11 0 59 11 230
2020 Federal regulators 36 28 37 0 0 0 0 63 0 10
2020 Compliance, inspection and enforcement 33 32 13 7 5 4 5 72 13 45
2020 Communications or public affairs 29 26 14 2 6 19 4 72 10 105
2020 Security 41 24 11 0 5 19 0 81 6 20
2020 Science and technology 13 33 30 11 3 10 0 52 15 45
2020 Legal services 41 18 32 0 9 0 0 59 9 10
2020 Administration and operations 35 27 19 5 4 9 1 69 10 775
2020 Human resources 26 28 18 3 6 19 0 67 11 35
2020 Financial management 30 34 17 2 4 12 0 74 8 275
2020 Procurement 39 30 19 3 0 3 7 76 3 30
2020 Real property 16 56 9 3 0 10 5 86 3 35
2020 Material management 45 15 14 0 0 13 13 81 0 10
2020 Information management 36 28 21 4 5 7 0 69 9 110
2020 Information technology 44 28 16 3 2 8 0 78 4 120
2020 Evaluation 23 42 7 14 14 0 0 65 28 15
2020 Data sciences 33 34 14 5 3 8 2 75 9 55
2020 Policy 28 32 16 9 4 11 1 68 14 405
2020 Project management 28 28 20 10 6 8 1 61 17 290
2020 Other services to the public 33 24 23 6 4 10 0 64 11 200
2020 None of the above 29 27 22 8 4 9 1 62 14 230
2019 Client contact centre 32 24 19 5 7 10 4 65 14 135
2019 Health care practitioners 28 32 19 6 6 10 0 66 13 240
2019 Compliance, inspection and enforcement 27 33 17 11 0 9 3 68 13 45
2019 Communications or public affairs 25 23 27 5 5 13 2 56 12 75
2019 Security 27 5 35 6 11 11 6 38 20 20
2019 Science and technology 22 27 19 8 2 22 0 62 13 35
2019 Administration and operations 31 24 23 6 7 7 1 60 15 730
2019 Human resources 25 30 24 4 5 12 0 62 11 40
2019 Financial management 23 30 25 3 5 12 2 61 10 225
2019 Procurement 20 27 16 4 13 14 6 58 22 20
2019 Real property 16 30 26 4 18 6 0 48 24 25
2019 Information management 30 34 15 3 3 13 3 76 6 95
2019 Information technology 35 29 16 10 3 7 0 69 14 80
2019 Evaluation 28 42 15 0 7 7 0 76 8 10
2019 Data sciences 27 26 16 4 4 16 6 68 11 45
2019 Policy 21 32 19 7 10 10 1 60 19 315
2019 Project management 24 27 24 8 6 10 1 57 16 290
2019 Other services to the public 31 16 19 11 8 13 2 55 22 180
2019 None of the above 27 25 20 6 7 10 5 61 16 210

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 17 83 220
2024 Health care practitioners 20 80 300
2024 Intelligence analysts 16 84 25
2024 Federal regulators 14 86 20
2024 Compliance, inspection and enforcement 14 86 45
2024 Communications or public affairs 29 71 135
2024 Access to information and privacy 20 80 10
2024 Security 18 82 35
2024 Science and technology 8 92 55
2024 Legal services 37 63 15
2024 Administration and operations 25 75 960
2024 Human resources 22 78 220
2024 Financial management 19 81 395
2024 Procurement 13 87 40
2024 Real property 4 96 20
2024 Information management 17 83 115
2024 Information technology 8 92 180
2024 Evaluation 42 58 25
2024 Data sciences 15 85 80
2024 Policy 24 76 595
2024 Project management 25 75 380
2024 Other services to the public 15 85 215
2024 None of the above 21 79 290
2022 Client contact centre 13 87 140
2022 Health care practitioners 11 89 220
2022 Federal regulators 16 84 15
2022 Compliance, inspection and enforcement 13 87 45
2022 Communications or public affairs 15 85 130
2022 Access to information and privacy 5 95 10
2022 Security 5 95 20
2022 Science and technology 5 95 35
2022 Administration and operations 15 85 665
2022 Human resources 8 92 45
2022 Financial management 16 84 285
2022 Procurement 8 92 35
2022 Real property 13 87 20
2022 Material management 16 84 10
2022 Information management 9 91 95
2022 Information technology 5 95 125
2022 Evaluation 14 86 25
2022 Data sciences 13 87 70
2022 Policy 11 89 465
2022 Project management 15 85 320
2022 Other services to the public 20 80 160
2022 None of the above 15 85 190
2020 Client contact centre 15 85 170
2020 Health care practitioners 13 87 230
2020 Federal regulators 21 79 10
2020 Compliance, inspection and enforcement 12 88 45
2020 Communications or public affairs 11 89 105
2020 Security 10 90 20
2020 Science and technology 11 89 45
2020 Legal services 23 77 10
2020 Administration and operations 16 84 775
2020 Human resources 25 75 35
2020 Financial management 12 88 275
2020 Procurement 13 87 30
2020 Real property 16 84 30
2020 Material management 7 93 10
2020 Information management 20 80 110
2020 Information technology 10 90 115
2020 Evaluation 14 86 15
2020 Data sciences 15 85 55
2020 Policy 9 91 405
2020 Project management 15 85 290
2020 Other services to the public 17 83 200
2020 None of the above 9 91 225
2019 Client contact centre 21 79 130
2019 Health care practitioners 14 86 240
2019 Compliance, inspection and enforcement 20 80 45
2019 Communications or public affairs 12 88 75
2019 Security 22 78 20
2019 Science and technology 2 98 35
2019 Administration and operations 22 78 735
2019 Human resources 25 75 40
2019 Financial management 19 81 225
2019 Procurement 25 75 20
2019 Real property 24 76 25
2019 Information management 11 89 95
2019 Information technology 12 88 80
2019 Evaluation 15 85 10
2019 Data sciences 31 69 45
2019 Policy 25 75 310
2019 Project management 24 76 290
2019 Other services to the public 21 79 180
2019 None of the above 20 80 210

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 51 49 40
2024 Health care practitioners 67 33 65
2024 Communications or public affairs 69 31 40
2024 Administration and operations 63 37 240
2024 Human resources 67 33 50
2024 Financial management 55 45 80
2024 Information management 92 8 20
2024 Information technology 51 49 20
2024 Evaluation 77 23 10
2024 Data sciences 64 36 15
2024 Policy 71 29 155
2024 Project management 64 36 100
2024 Other services to the public 77 23 35
2024 None of the above 78 22 65
2022 Client contact centre 50 50 20
2022 Health care practitioners 47 53 25
2022 Communications or public affairs 83 17 15
2022 Administration and operations 58 42 100
2022 Financial management 51 49 45
2022 Policy 68 32 60
2022 Project management 52 48 50
2022 Other services to the public 56 44 30
2022 None of the above 66 34 30
2020 Client contact centre 57 43 25
2020 Health care practitioners 55 45 30
2020 Communications or public affairs 50 50 10
2020 Administration and operations 54 46 120
2020 Financial management 42 58 35
2020 Information management 38 62 25
2020 Information technology 42 58 10
2020 Policy 60 40 40
2020 Project management 47 53 45
2020 Other services to the public 67 33 30
2020 None of the above 40 60 20

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 65 35 40
2024 Health care practitioners 60 40 65
2024 Communications or public affairs 67 33 40
2024 Administration and operations 65 35 240
2024 Human resources 82 18 50
2024 Financial management 52 48 80
2024 Information management 88 12 20
2024 Information technology 71 29 20
2024 Evaluation 38 62 10
2024 Data sciences 53 47 15
2024 Policy 69 31 155
2024 Project management 57 43 100
2024 Other services to the public 59 41 35
2024 None of the above 58 42 65
2022 Client contact centre 54 46 20
2022 Health care practitioners 57 43 25
2022 Communications or public affairs 53 47 15
2022 Administration and operations 72 28 100
2022 Financial management 65 35 45
2022 Policy 72 28 60
2022 Project management 71 29 50
2022 Other services to the public 59 41 30
2022 None of the above 78 22 30
2020 Client contact centre 82 18 25
2020 Health care practitioners 72 28 30
2020 Communications or public affairs 92 8 10
2020 Administration and operations 82 18 120
2020 Financial management 69 31 35
2020 Information management 73 27 25
2020 Information technology 67 33 10
2020 Policy 75 25 40
2020 Project management 84 16 45
2020 Other services to the public 81 19 30
2020 None of the above 69 31 20
2019 Client contact centre 76 24 25
2019 Health care practitioners 74 26 40
2019 Administration and operations 87 13 155
2019 Human resources 92 8 10
2019 Financial management 80 20 40
2019 Information management 92 8 10
2019 Information technology 71 29 10
2019 Data sciences 86 14 15
2019 Policy 85 15 80
2019 Project management 78 22 70
2019 Other services to the public 81 19 40
2019 None of the above 76 24 40

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 49 11 13 0 5 0 75 13 25
2024 Health care practitioners 26 44 4 15 11 0 0 70 26 40
2024 Communications or public affairs 48 23 9 12 8 0 0 71 20 25
2024 Administration and operations 37 32 9 12 6 1 2 72 19 155
2024 Human resources 31 45 7 11 5 2 0 77 16 40
2024 Financial management 28 33 11 21 7 0 0 61 28 45
2024 Information management 55 31 0 14 0 0 0 86 14 15
2024 Information technology 43 35 7 0 8 0 7 84 9 10
2024 Policy 29 31 22 8 10 0 0 60 18 105
2024 Project management 39 35 11 14 2 0 0 74 15 60
2024 Other services to the public 40 15 15 10 14 6 0 59 25 20
2024 None of the above 32 37 11 7 12 0 0 69 20 40
2022 Client contact centre 38 38 15 9 0 0 0 76 9 10
2022 Health care practitioners 43 32 0 20 5 0 0 75 25 15
2022 Communications or public affairs 50 50 0 0 0 0 0 100 0 10
2022 Administration and operations 52 37 8 2 1 0 0 88 3 70
2022 Financial management 30 30 23 11 0 6 0 64 11 30
2022 Policy 46 36 2 13 0 2 0 84 14 45
2022 Project management 33 40 2 21 3 0 0 74 24 35
2022 Other services to the public 65 30 5 0 0 0 0 95 0 15
2022 None of the above 25 35 7 7 27 0 0 59 34 20
2020 Client contact centre 51 28 11 5 5 0 0 79 11 20
2020 Health care practitioners 64 27 6 3 0 0 0 91 3 25
2020 Communications or public affairs 63 18 0 9 9 0 0 82 18 10
2020 Administration and operations 54 28 7 9 2 1 0 82 11 100
2020 Financial management 45 42 8 0 5 0 0 87 5 25
2020 Information management 43 33 7 11 6 0 0 77 17 15
2020 Policy 40 27 20 10 3 0 0 67 13 30
2020 Project management 63 21 10 5 0 0 0 84 5 35
2020 Other services to the public 66 24 6 3 0 0 0 91 3 25
2020 None of the above 53 29 0 13 0 6 0 86 14 15
2019 Client contact centre 51 33 11 5 0 0 0 84 5 20
2019 Health care practitioners 55 19 5 18 0 3 2 77 18 30
2019 Administration and operations 48 32 4 9 7 0 0 80 16 135
2019 Financial management 52 33 3 10 2 0 0 85 12 35
2019 Data sciences 48 37 0 15 0 0 0 85 15 10
2019 Policy 58 27 0 11 4 0 0 85 15 65
2019 Project management 46 34 6 10 4 0 0 80 14 50
2019 Other services to the public 36 32 16 11 4 0 0 68 15 30
2019 None of the above 43 33 15 7 0 2 0 78 7 35

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 33 7 6 8 3 2 78 14 220
2024 Health care practitioners 29 33 11 10 11 4 2 66 23 300
2024 Intelligence analysts 37 38 9 4 0 3 8 85 4 25
2024 Federal regulators 56 22 0 17 6 0 0 78 22 20
2024 Compliance, inspection and enforcement 36 36 8 5 10 3 3 77 15 45
2024 Communications or public affairs 42 40 4 8 4 0 2 84 12 135
2024 Access to information and privacy 46 36 10 0 8 0 0 82 8 10
2024 Security 38 39 11 5 2 5 0 81 7 35
2024 Science and technology 45 30 8 8 3 3 2 80 12 55
2024 Legal services 50 21 21 0 7 0 0 72 7 15
2024 Administration and operations 44 32 8 7 5 2 2 78 13 960
2024 Human resources 37 35 10 6 8 1 3 75 14 225
2024 Financial management 33 34 12 8 6 4 3 72 15 395
2024 Procurement 42 33 2 4 14 4 2 79 19 40
2024 Real property 42 41 3 0 5 0 9 91 5 20
2024 Information management 52 30 8 4 3 1 2 85 7 115
2024 Information technology 49 24 11 6 6 1 2 76 13 180
2024 Evaluation 51 11 10 14 9 4 0 65 24 25
2024 Data sciences 40 43 11 1 4 0 1 84 5 80
2024 Policy 45 34 7 8 4 2 1 82 12 595
2024 Project management 41 34 9 7 5 2 2 78 13 380
2024 Other services to the public 39 28 14 8 5 4 2 71 13 215
2024 None of the above 48 23 9 7 8 4 1 75 15 290
2022 Client contact centre 37 35 14 5 3 3 3 77 9 140
2022 Health care practitioners 43 30 10 6 6 2 3 76 13 220
2022 Federal regulators 30 20 18 17 16 0 0 50 33 15
2022 Compliance, inspection and enforcement 39 33 2 6 5 11 4 85 13 45
2022 Communications or public affairs 55 31 6 2 2 3 1 90 4 130
2022 Access to information and privacy 53 15 26 0 6 0 0 68 6 10
2022 Security 21 42 20 10 0 6 0 68 11 20
2022 Science and technology 61 28 0 5 2 2 2 92 8 35
2022 Administration and operations 49 33 7 5 2 2 2 86 7 665
2022 Human resources 52 37 5 2 2 2 0 91 4 45
2022 Financial management 40 39 10 4 4 2 1 82 8 285
2022 Procurement 67 22 6 0 0 2 2 94 0 35
2022 Real property 45 37 10 4 3 0 0 82 8 20
2022 Material management 81 19 0 0 0 0 0 100 0 10
2022 Information management 60 21 9 4 1 5 1 86 5 100
2022 Information technology 51 28 11 6 2 1 1 81 8 125
2022 Evaluation 44 32 7 4 7 6 0 81 12 25
2022 Data sciences 54 29 9 1 2 2 2 87 4 70
2022 Policy 45 34 6 8 2 3 2 83 10 465
2022 Project management 47 32 6 6 3 2 3 83 10 320
2022 Other services to the public 49 28 12 5 1 4 3 82 6 160
2022 None of the above 42 29 9 5 7 6 2 78 12 190
2020 Client contact centre 51 30 10 3 3 2 1 83 7 175
2020 Health care practitioners 34 35 14 6 4 3 3 74 12 230
2020 Federal regulators 50 50 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 45 39 4 9 0 0 2 86 9 45
2020 Communications or public affairs 56 25 8 3 3 3 2 86 6 105
2020 Security 65 19 0 5 5 0 6 90 10 20
2020 Science and technology 38 36 14 5 3 2 3 78 8 45
2020 Legal services 36 32 9 9 0 0 14 79 10 10
2020 Administration and operations 52 29 7 5 2 2 2 85 8 775
2020 Human resources 49 32 11 3 0 0 5 86 3 35
2020 Financial management 52 28 6 4 4 2 4 85 9 275
2020 Procurement 51 22 17 7 3 0 0 73 10 30
2020 Real property 49 33 5 10 3 0 0 82 13 35
2020 Material management 60 14 0 0 0 13 13 100 0 10
2020 Information management 48 33 9 2 2 2 3 86 5 110
2020 Information technology 64 24 3 2 2 2 3 92 4 120
2020 Evaluation 56 23 7 7 7 0 0 79 14 15
2020 Data sciences 62 25 5 0 2 2 4 93 2 55
2020 Policy 56 29 6 4 2 1 2 87 7 405
2020 Project management 52 28 10 4 2 2 3 84 6 290
2020 Other services to the public 52 21 14 4 3 3 2 77 8 200
2020 None of the above 52 24 7 4 4 6 3 83 9 225
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 32 7 7 5 2 0 81 12 220
2024 Health care practitioners 39 34 9 7 10 0 0 73 18 300
2024 Intelligence analysts 38 51 8 3 0 0 0 89 3 25
2024 Federal regulators 79 0 6 10 5 0 0 79 15 20
2024 Compliance, inspection and enforcement 44 33 5 0 15 3 0 79 16 45
2024 Communications or public affairs 56 30 5 6 3 0 0 87 9 135
2024 Access to information and privacy 78 14 0 8 0 0 0 92 8 10
2024 Security 55 26 10 5 5 0 0 80 10 35
2024 Science and technology 48 41 6 3 3 0 0 89 5 55
2024 Legal services 64 15 0 7 15 0 0 78 22 15
2024 Administration and operations 55 26 6 5 6 1 0 82 11 965
2024 Human resources 50 31 4 5 8 0 1 83 14 225
2024 Financial management 46 32 7 7 7 0 1 79 14 395
2024 Procurement 58 28 2 6 4 0 2 88 11 40
2024 Real property 61 4 15 3 17 0 0 65 20 20
2024 Information management 62 24 5 6 3 1 0 86 8 115
2024 Information technology 55 26 7 4 3 4 0 84 8 180
2024 Evaluation 71 11 7 3 7 0 0 83 11 25
2024 Data sciences 49 34 6 4 2 6 0 87 6 80
2024 Policy 53 30 6 5 4 1 0 83 10 595
2024 Project management 52 29 7 4 7 1 0 82 11 380
2024 Other services to the public 52 26 6 6 7 2 1 80 13 215
2024 None of the above 55 23 7 7 7 1 0 79 14 290
2022 Client contact centre 45 38 8 5 3 0 1 84 8 140
2022 Health care practitioners 50 24 8 9 9 0 0 74 18 220
2022 Federal regulators 36 12 20 16 16 0 0 48 32 15
2022 Compliance, inspection and enforcement 47 34 3 12 4 0 0 81 16 45
2022 Communications or public affairs 58 29 2 5 4 1 1 88 9 130
2022 Access to information and privacy 55 28 7 0 0 10 0 92 0 10
2022 Security 57 24 10 0 5 0 5 85 5 20
2022 Science and technology 67 25 5 4 0 0 0 92 4 35
2022 Administration and operations 58 27 5 4 5 1 1 86 9 660
2022 Human resources 64 19 11 4 0 2 0 84 5 45
2022 Financial management 46 30 11 6 7 0 0 76 13 285
2022 Procurement 71 15 6 3 2 0 2 88 6 35
2022 Real property 69 28 0 0 3 0 0 97 3 20
2022 Material management 71 0 29 0 0 0 0 71 0 10
2022 Information management 56 23 9 5 5 2 0 81 10 100
2022 Information technology 47 31 9 8 3 2 0 79 11 125
2022 Evaluation 65 25 3 0 7 0 0 90 7 25
2022 Data sciences 69 22 3 5 0 1 0 92 5 70
2022 Policy 56 30 4 4 4 1 0 87 9 465
2022 Project management 62 24 6 5 4 0 0 86 8 320
2022 Other services to the public 64 23 5 7 2 0 0 87 8 160
2022 None of the above 47 28 7 4 13 2 0 76 17 190
2020 Client contact centre 53 27 8 9 4 0 0 80 13 170
2020 Health care practitioners 40 28 11 12 9 1 0 68 20 230
2020 Federal regulators 57 14 7 22 0 0 0 71 22 10
2020 Compliance, inspection and enforcement 49 24 15 10 2 0 0 73 12 45
2020 Communications or public affairs 62 21 5 7 3 2 1 85 10 105
2020 Security 60 19 11 5 5 0 0 80 10 20
2020 Science and technology 45 28 13 7 7 0 0 73 14 45
2020 Legal services 45 23 0 9 23 0 0 68 32 10
2020 Administration and operations 49 30 9 6 4 1 0 81 10 775
2020 Human resources 46 34 3 9 3 6 0 85 12 35
2020 Financial management 51 27 8 5 6 0 1 80 12 275
2020 Procurement 54 28 7 7 3 0 0 82 11 30
2020 Real property 50 36 12 0 3 0 0 85 3 35
2020 Material management 38 21 21 8 0 13 0 67 9 10
2020 Information management 51 33 8 4 3 0 1 85 7 110
2020 Information technology 60 23 8 3 5 0 0 83 8 120
2020 Evaluation 28 44 7 14 7 0 0 72 21 15
2020 Data sciences 57 30 6 5 2 0 0 87 7 55
2020 Policy 55 29 5 6 4 1 0 85 10 400
2020 Project management 51 29 10 5 4 1 0 80 9 290
2020 Other services to the public 50 26 10 7 6 1 0 78 13 200
2020 None of the above 51 26 10 6 6 2 0 78 12 230

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 4 7 15 8 32 6 28 60 17 220
2024 Health care practitioners 7 13 17 9 32 9 14 53 25 295
2024 Intelligence analysts 0 15 11 8 37 4 24 63 21 25
2024 Federal regulators 0 20 29 0 35 16 0 41 24 20
2024 Compliance, inspection and enforcement 14 8 10 13 36 3 16 60 28 45
2024 Communications or public affairs 5 12 16 9 26 9 23 51 25 135
2024 Access to information and privacy 0 7 10 0 49 0 35 75 10 10
2024 Security 0 15 10 3 41 8 23 63 22 35
2024 Science and technology 3 12 16 9 28 13 19 54 23 55
2024 Legal services 0 6 14 8 60 7 6 77 6 15
2024 Administration and operations 5 10 14 9 33 6 22 59 22 955
2024 Human resources 6 8 12 10 29 6 28 60 21 220
2024 Financial management 5 9 16 10 34 6 20 59 19 390
2024 Procurement 5 4 11 0 30 11 38 60 18 40
2024 Real property 0 14 13 11 35 0 28 64 19 20
2024 Information management 5 6 18 4 37 6 24 59 15 115
2024 Information technology 4 7 12 5 41 4 28 67 16 180
2024 Evaluation 13 13 19 7 20 3 24 38 36 25
2024 Data sciences 1 13 11 11 39 10 16 67 18 80
2024 Policy 7 13 17 9 28 5 21 50 27 595
2024 Project management 6 12 14 8 31 9 20 54 25 380
2024 Other services to the public 7 12 18 8 25 5 25 47 27 210
2024 None of the above 8 11 13 9 31 9 20 56 26 290
2022 Client contact centre 3 10 18 8 35 8 19 58 17 140
2022 Health care practitioners 7 11 16 12 33 5 15 56 23 220
2022 Federal regulators 21 13 5 16 36 0 9 57 37 15
2022 Compliance, inspection and enforcement 7 8 18 8 23 12 25 49 23 45
2022 Communications or public affairs 3 5 16 5 31 7 32 60 13 130
2022 Access to information and privacy 19 5 6 6 19 16 29 45 44 10
2022 Security 0 21 5 5 35 6 28 60 32 20
2022 Science and technology 2 12 13 6 31 4 32 57 22 35
2022 Administration and operations 5 7 15 9 39 4 22 64 16 660
2022 Human resources 2 8 10 6 46 6 22 73 14 45
2022 Financial management 6 8 17 13 34 4 19 61 17 285
2022 Procurement 4 5 6 8 45 8 25 78 13 35
2022 Real property 0 9 18 0 54 11 7 67 11 20
2022 Material management 0 0 10 19 56 0 15 88 0 10
2022 Information management 2 3 18 8 38 6 24 67 7 100
2022 Information technology 4 10 10 2 51 5 18 69 18 125
2022 Evaluation 7 13 15 7 34 6 19 54 26 25
2022 Data sciences 3 4 11 10 46 8 17 76 10 70
2022 Policy 6 10 15 10 32 7 20 57 22 465
2022 Project management 7 10 16 8 37 5 17 58 21 320
2022 Other services to the public 5 11 13 8 40 3 19 63 20 160
2022 None of the above 9 10 20 7 31 6 17 50 24 190

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 36 16 11 8 6 0 63 21 220
2024 Health care practitioners 16 34 22 12 13 3 0 52 26 300
2024 Intelligence analysts 29 26 33 12 0 0 0 55 12 25
2024 Federal regulators 19 33 21 21 6 0 0 52 26 20
2024 Compliance, inspection and enforcement 11 57 11 6 9 5 0 72 16 45
2024 Communications or public affairs 16 35 15 14 15 5 0 53 31 135
2024 Access to information and privacy 29 42 22 7 0 0 0 71 7 10
2024 Security 15 34 33 7 2 5 3 53 10 35
2024 Science and technology 22 36 20 4 11 7 0 62 17 55
2024 Legal services 22 50 0 7 15 0 6 77 23 15
2024 Administration and operations 24 38 16 11 9 3 0 64 20 960
2024 Human resources 15 39 25 9 9 3 1 56 18 220
2024 Financial management 20 37 17 12 9 4 0 60 22 395
2024 Procurement 29 28 22 11 6 4 0 59 17 40
2024 Real property 16 41 16 4 14 9 0 62 20 20
2024 Information management 33 32 20 9 4 1 0 66 14 115
2024 Information technology 26 34 26 4 4 5 0 64 8 180
2024 Evaluation 9 40 10 11 24 7 0 52 37 25
2024 Data sciences 15 38 16 18 7 7 0 56 27 80
2024 Policy 16 36 16 17 11 4 0 54 29 595
2024 Project management 15 41 17 12 12 3 0 58 25 380
2024 Other services to the public 18 42 17 10 10 3 1 62 20 215
2024 None of the above 18 36 21 11 9 5 0 57 20 290
2022 Client contact centre 28 40 17 5 7 2 1 70 12 140
2022 Health care practitioners 21 42 20 8 6 4 0 65 14 220
2022 Federal regulators 18 40 6 21 16 0 0 58 36 15
2022 Compliance, inspection and enforcement 24 49 11 3 9 4 0 76 12 45
2022 Communications or public affairs 26 42 16 11 4 1 0 69 15 130
2022 Access to information and privacy 31 44 6 19 0 0 0 75 19 10
2022 Security 20 43 26 0 0 11 0 71 0 20
2022 Science and technology 28 40 20 8 2 3 0 70 10 35
2022 Administration and operations 26 45 15 7 4 2 0 73 12 660
2022 Human resources 38 39 6 11 0 6 0 82 12 45
2022 Financial management 28 41 15 8 7 2 0 70 15 285
2022 Procurement 25 43 21 7 1 2 0 70 8 35
2022 Real property 45 40 11 4 0 0 0 84 4 20
2022 Material management 35 58 0 0 7 0 0 93 7 10
2022 Information management 35 38 15 10 0 3 0 74 10 100
2022 Information technology 21 53 14 7 1 5 0 77 8 125
2022 Evaluation 32 32 23 12 0 0 0 64 12 25
2022 Data sciences 23 46 9 12 3 8 0 75 16 70
2022 Policy 19 46 13 14 6 2 0 66 20 465
2022 Project management 25 41 15 10 7 1 0 66 18 320
2022 Other services to the public 31 38 14 9 5 3 1 72 14 160
2022 None of the above 23 42 18 9 4 4 1 69 13 190
2020 Client contact centre 38 43 11 5 1 1 0 82 7 175
2020 Health care practitioners 30 44 18 5 2 1 0 75 7 230
2020 Federal regulators 57 43 0 0 0 0 0 100 0 10
2020 Compliance, inspection and enforcement 39 33 17 6 5 0 0 72 11 45
2020 Communications or public affairs 33 40 14 9 3 2 0 74 12 105
2020 Security 46 25 14 10 0 5 0 75 10 20
2020 Science and technology 23 48 18 10 0 0 0 71 10 45
2020 Administration and operations 44 37 12 5 2 0 0 81 7 780
2020 Human resources 36 35 19 3 3 6 0 75 6 35
2020 Financial management 43 40 11 3 1 1 0 84 4 275
2020 Procurement 34 49 7 3 6 0 0 84 9 30
2020 Real property 24 65 8 3 0 0 0 89 3 35
2020 Material management 45 21 13 8 13 0 0 66 21 10
2020 Information management 39 40 14 3 0 3 1 82 3 110
2020 Information technology 49 33 12 4 2 1 0 82 6 120
2020 Evaluation 23 49 21 7 0 0 0 72 7 15
2020 Data sciences 42 41 10 3 2 2 0 84 6 55
2020 Policy 40 39 10 8 2 0 0 80 10 405
2020 Project management 37 43 10 6 3 0 0 81 9 290
2020 Other services to the public 39 36 16 6 2 2 0 76 8 200
2020 None of the above 35 42 14 4 2 3 0 80 6 225
2019 Client contact centre 25 37 18 11 8 2 0 63 19 130
2019 Health care practitioners 27 43 15 9 6 1 0 71 15 240
2019 Compliance, inspection and enforcement 21 34 28 13 2 3 0 56 15 45
2019 Communications or public affairs 23 43 17 14 2 0 0 66 16 75
2019 Security 17 28 27 12 0 11 6 54 14 15
2019 Science and technology 16 52 17 10 2 2 0 70 13 35
2019 Administration and operations 27 40 15 10 6 1 0 68 17 730
2019 Human resources 20 47 19 7 5 2 0 69 12 40
2019 Financial management 28 36 18 8 6 4 1 67 14 225
2019 Procurement 23 32 28 7 10 0 0 55 17 20
2019 Real property 17 31 31 13 7 0 0 49 20 25
2019 Information management 30 38 14 6 3 6 3 75 10 95
2019 Information technology 34 41 10 8 4 3 0 77 12 80
2019 Evaluation 35 36 22 0 0 7 0 76 0 10
2019 Data sciences 22 35 22 8 7 6 0 61 16 45
2019 Policy 27 47 11 8 5 2 0 76 13 315
2019 Project management 22 46 16 9 6 2 0 70 15 290
2019 Other services to the public 23 37 14 14 8 4 0 63 23 180
2019 None of the above 22 40 18 11 6 1 1 64 18 210

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 10 25 38 20 7 220
2024 Health care practitioners 9 26 33 23 8 300
2024 Intelligence analysts 3 47 38 9 4 25
2024 Federal regulators 6 16 35 26 17 20
2024 Compliance, inspection and enforcement 4 23 41 18 14 45
2024 Communications or public affairs 3 28 29 29 11 135
2024 Access to information and privacy 0 53 35 12 0 10
2024 Security 5 20 44 24 7 35
2024 Science and technology 9 22 31 28 9 55
2024 Legal services 22 16 34 14 15 15
2024 Administration and operations 7 22 38 21 11 960
2024 Human resources 6 24 42 19 10 225
2024 Financial management 11 26 34 19 10 395
2024 Procurement 9 31 25 27 7 40
2024 Real property 4 41 26 18 11 20
2024 Information management 9 22 39 22 7 115
2024 Information technology 12 31 31 19 7 180
2024 Evaluation 0 16 38 34 11 25
2024 Data sciences 6 21 44 15 13 80
2024 Policy 7 21 39 24 9 595
2024 Project management 7 21 38 25 9 380
2024 Other services to the public 6 24 34 24 11 215
2024 None of the above 9 21 32 25 13 290
2022 Client contact centre 9 24 42 21 4 140
2022 Health care practitioners 11 32 35 20 1 220
2022 Federal regulators 9 34 25 27 5 15
2022 Compliance, inspection and enforcement 3 30 35 29 2 45
2022 Communications or public affairs 7 26 35 21 11 130
2022 Access to information and privacy 24 19 39 18 0 10
2022 Security 4 41 33 17 5 20
2022 Science and technology 18 29 41 9 2 35
2022 Administration and operations 8 23 42 20 7 660
2022 Human resources 14 15 37 27 8 45
2022 Financial management 9 34 29 22 5 285
2022 Procurement 21 20 29 24 5 35
2022 Real property 0 32 35 28 5 20
2022 Material management 0 74 12 14 0 10
2022 Information management 12 20 39 20 8 100
2022 Information technology 10 38 27 21 4 125
2022 Evaluation 3 26 35 27 9 25
2022 Data sciences 9 38 36 15 3 70
2022 Policy 6 24 39 23 8 465
2022 Project management 10 24 38 21 7 320
2022 Other services to the public 11 30 30 22 7 160
2022 None of the above 7 21 43 20 8 190

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 27 11 3 4 5 1 81 7 220
2024 Health care practitioners 37 26 16 6 10 5 0 67 16 300
2024 Intelligence analysts 52 34 11 0 0 3 0 88 0 25
2024 Federal regulators 68 11 0 12 9 0 0 79 21 20
2024 Compliance, inspection and enforcement 42 31 11 8 8 0 0 73 15 45
2024 Communications or public affairs 62 26 3 5 3 1 0 89 8 135
2024 Access to information and privacy 64 20 16 0 0 0 0 84 0 10
2024 Security 52 24 14 0 2 5 2 83 2 35
2024 Science and technology 57 29 4 1 1 6 1 93 3 55
2024 Legal services 56 29 0 8 7 0 0 85 15 15
2024 Administration and operations 56 24 9 4 5 2 0 81 9 960
2024 Human resources 50 29 9 4 6 1 1 81 9 225
2024 Financial management 48 31 9 4 5 2 1 81 10 395
2024 Procurement 61 22 2 6 2 2 5 89 9 40
2024 Real property 42 38 4 0 17 0 0 79 17 20
2024 Information management 58 25 11 2 1 3 0 86 3 115
2024 Information technology 60 22 5 2 3 7 1 88 6 180
2024 Evaluation 53 37 0 6 4 0 0 90 10 25
2024 Data sciences 61 25 6 2 1 2 3 91 3 80
2024 Policy 54 29 8 5 3 1 1 84 8 595
2024 Project management 49 31 7 5 5 2 1 82 10 380
2024 Other services to the public 51 25 9 3 5 5 2 81 8 215
2024 None of the above 53 26 9 4 6 1 1 80 10 290
2022 Client contact centre 46 33 9 7 3 3 0 81 10 140
2022 Health care practitioners 45 26 13 4 8 3 2 74 13 220
2022 Federal regulators 37 20 6 11 21 6 0 60 34 15
2022 Compliance, inspection and enforcement 35 37 20 3 2 3 0 75 5 45
2022 Communications or public affairs 53 30 9 2 2 3 1 87 4 130
2022 Access to information and privacy 43 5 7 0 6 29 10 79 10 10
2022 Security 46 18 12 0 5 10 9 80 6 20
2022 Science and technology 69 23 6 2 0 0 0 92 2 35
2022 Administration and operations 57 24 8 4 3 3 1 84 7 660
2022 Human resources 70 20 4 2 0 4 0 94 2 45
2022 Financial management 47 32 10 3 5 3 0 82 8 285
2022 Procurement 74 13 6 4 2 0 0 87 6 35
2022 Real property 64 19 7 4 0 5 0 88 5 20
2022 Material management 88 12 0 0 0 0 0 100 0 10
2022 Information management 58 25 5 5 2 3 1 87 7 100
2022 Information technology 49 26 11 3 3 1 6 81 7 125
2022 Evaluation 61 26 7 0 7 0 0 86 7 25
2022 Data sciences 60 26 11 2 0 2 0 87 2 70
2022 Policy 56 26 8 4 3 2 1 85 7 465
2022 Project management 59 25 9 3 3 1 0 85 6 320
2022 Other services to the public 63 21 9 1 2 3 0 87 3 160
2022 None of the above 49 28 9 4 6 4 0 80 10 190
2020 Client contact centre 47 26 16 5 5 2 0 74 10 175
2020 Health care practitioners 38 27 16 9 6 3 0 67 16 230
2020 Federal regulators 50 21 22 0 0 8 0 76 0 10
2020 Compliance, inspection and enforcement 51 26 8 8 5 2 0 79 13 45
2020 Communications or public affairs 55 25 13 3 3 1 0 81 6 105
2020 Security 56 30 0 0 10 5 0 90 10 20
2020 Science and technology 30 32 22 7 2 4 3 66 10 45
2020 Legal services 54 23 23 0 0 0 0 77 0 10
2020 Administration and operations 51 26 12 4 3 3 1 80 8 775
2020 Human resources 50 28 5 3 5 3 6 85 9 35
2020 Financial management 48 26 13 5 4 3 2 78 9 275
2020 Procurement 33 43 9 11 3 0 0 77 14 30
2020 Real property 39 35 8 10 3 3 3 78 14 35
2020 Material management 45 7 20 0 8 21 0 66 10 10
2020 Information management 55 26 12 2 1 3 2 85 3 110
2020 Information technology 59 22 12 2 3 1 2 83 5 120
2020 Evaluation 51 28 7 7 7 0 0 79 14 15
2020 Data sciences 54 24 14 2 2 0 4 81 4 55
2020 Policy 54 28 8 3 4 1 0 84 8 400
2020 Project management 48 26 14 3 5 4 0 77 8 290
2020 Other services to the public 50 21 13 5 5 5 1 76 10 195
2020 None of the above 46 27 15 3 5 2 1 76 8 225

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 28 8 11 7 2 0 73 19 220
2024 Health care practitioners 31 29 8 14 17 2 0 61 31 300
2024 Intelligence analysts 38 46 9 3 3 0 0 84 7 25
2024 Federal regulators 50 24 11 0 15 0 0 74 15 20
2024 Compliance, inspection and enforcement 36 39 0 5 17 3 0 78 22 45
2024 Communications or public affairs 54 27 4 8 7 1 0 81 15 135
2024 Access to information and privacy 78 6 0 16 0 0 0 84 16 10
2024 Security 45 28 14 5 7 0 0 73 13 35
2024 Science and technology 36 41 12 7 4 0 0 77 11 55
2024 Legal services 57 15 0 7 21 0 0 72 28 15
2024 Administration and operations 49 22 9 9 10 1 0 72 19 965
2024 Human resources 41 33 3 8 13 1 1 76 21 225
2024 Financial management 41 26 10 10 11 1 0 68 21 395
2024 Procurement 55 31 2 2 9 0 2 88 11 40
2024 Real property 42 9 19 3 28 0 0 50 31 20
2024 Information management 59 14 7 10 8 2 0 74 18 115
2024 Information technology 52 18 10 8 9 0 1 72 17 180
2024 Evaluation 49 11 7 23 10 0 0 60 33 25
2024 Data sciences 41 29 7 12 4 6 0 75 17 80
2024 Policy 45 26 8 11 9 1 0 71 21 595
2024 Project management 45 27 9 9 10 1 0 73 19 380
2024 Other services to the public 43 23 10 10 10 3 1 68 21 215
2024 None of the above 46 21 9 10 13 1 0 68 22 290
2022 Client contact centre 40 31 13 6 9 1 1 72 15 140
2022 Health care practitioners 42 23 11 7 15 1 0 66 22 220
2022 Federal regulators 36 12 9 6 38 0 0 48 43 15
2022 Compliance, inspection and enforcement 35 29 6 20 10 0 0 64 30 45
2022 Communications or public affairs 49 34 3 7 6 1 1 84 13 130
2022 Access to information and privacy 49 17 0 6 0 29 0 91 9 10
2022 Security 37 43 10 0 5 0 5 84 5 20
2022 Science and technology 49 34 10 7 0 0 0 83 7 35
2022 Administration and operations 52 23 7 8 8 1 0 77 16 660
2022 Human resources 61 19 11 8 0 2 0 81 8 45
2022 Financial management 38 28 13 9 10 1 0 67 20 285
2022 Procurement 67 11 9 6 8 0 0 77 14 35
2022 Real property 60 13 5 8 14 0 0 72 23 20
2022 Material management 71 0 29 0 0 0 0 71 0 10
2022 Information management 49 23 6 11 8 3 0 75 19 95
2022 Information technology 43 27 11 11 5 3 0 72 16 125
2022 Evaluation 51 28 7 4 10 0 0 80 13 25
2022 Data sciences 63 15 6 10 4 2 0 79 15 70
2022 Policy 45 28 8 9 7 2 0 75 17 465
2022 Project management 49 29 6 6 8 1 0 79 15 320
2022 Other services to the public 51 28 7 5 8 1 0 80 13 160
2022 None of the above 42 23 8 7 17 3 0 67 24 190
2020 Client contact centre 41 28 11 12 7 1 0 70 19 170
2020 Health care practitioners 30 27 11 18 13 1 0 58 31 230
2020 Federal regulators 42 14 0 14 30 0 0 56 44 10
2020 Compliance, inspection and enforcement 38 30 17 4 11 0 0 68 15 45
2020 Communications or public affairs 45 28 8 12 5 3 0 75 17 105
2020 Security 60 14 16 5 5 0 0 75 10 20
2020 Science and technology 28 32 16 9 12 0 3 62 21 40
2020 Legal services 27 18 14 18 23 0 0 45 41 10
2020 Administration and operations 41 27 10 12 8 1 1 69 20 775
2020 Human resources 47 23 5 8 11 0 6 75 20 35
2020 Financial management 41 29 8 11 9 1 1 72 20 275
2020 Procurement 37 20 9 21 10 4 0 59 32 30
2020 Real property 20 46 8 18 0 5 3 71 20 35
2020 Material management 45 7 27 0 8 13 0 60 9 10
2020 Information management 44 32 9 9 4 1 1 77 14 110
2020 Information technology 43 32 11 9 4 1 1 76 13 120
2020 Evaluation 44 7 14 21 14 0 0 51 35 15
2020 Data sciences 49 28 13 5 4 2 0 78 9 55
2020 Policy 42 33 8 11 7 0 0 75 18 400
2020 Project management 42 26 11 13 7 1 0 69 20 290
2020 Other services to the public 40 26 12 11 10 1 0 67 22 200
2020 None of the above 34 28 12 13 11 2 0 64 24 225

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 39 16 9 11 3 0 63 21 220
2024 Health care practitioners 10 26 16 25 21 2 0 36 47 300
2024 Intelligence analysts 30 50 9 3 8 0 0 80 11 25
2024 Federal regulators 18 28 0 16 38 0 0 46 54 20
2024 Compliance, inspection and enforcement 9 41 11 14 17 9 0 55 34 45
2024 Communications or public affairs 16 34 14 13 19 3 0 52 33 135
2024 Access to information and privacy 49 29 22 0 0 0 0 78 0 10
2024 Security 10 41 26 13 10 0 0 51 23 35
2024 Science and technology 28 31 12 15 9 5 0 62 25 55
2024 Legal services 34 31 13 7 15 0 0 65 22 15
2024 Administration and operations 19 38 13 16 12 2 0 58 28 960
2024 Human resources 16 36 15 15 14 2 2 55 30 220
2024 Financial management 19 33 17 17 11 2 1 54 29 395
2024 Procurement 25 31 23 10 6 2 2 59 17 40
2024 Real property 5 36 21 13 25 0 0 41 37 20
2024 Information management 29 39 12 9 8 2 1 70 17 115
2024 Information technology 35 36 13 6 8 2 0 72 14 180
2024 Evaluation 10 31 15 25 20 0 0 41 45 25
2024 Data sciences 18 44 12 13 9 1 3 65 23 80
2024 Policy 16 33 14 19 15 3 0 51 35 595
2024 Project management 16 34 16 16 16 2 0 51 33 380
2024 Other services to the public 17 32 24 10 14 3 0 50 25 215
2024 None of the above 20 30 13 18 15 3 0 52 35 290
2022 Client contact centre 21 46 13 9 11 1 0 68 20 140
2022 Health care practitioners 16 39 14 15 15 1 0 56 30 220
2022 Federal regulators 0 40 5 28 26 0 0 40 55 15
2022 Compliance, inspection and enforcement 23 42 17 8 4 6 0 69 13 45
2022 Communications or public affairs 25 43 15 10 4 2 0 69 15 130
2022 Access to information and privacy 24 44 26 6 0 0 0 68 6 10
2022 Security 24 30 24 15 0 6 0 58 16 20
2022 Science and technology 35 31 17 7 8 2 0 68 15 35
2022 Administration and operations 25 38 16 12 7 2 0 64 19 660
2022 Human resources 32 46 11 8 4 0 0 78 11 45
2022 Financial management 24 43 14 8 7 3 0 70 16 285
2022 Procurement 42 27 24 4 2 0 0 69 7 35
2022 Real property 30 39 19 8 3 0 0 70 11 20
2022 Material management 32 61 0 0 7 0 0 93 7 10
2022 Information management 25 46 12 5 9 2 1 73 14 95
2022 Information technology 32 41 12 10 3 1 0 75 13 125
2022 Evaluation 21 36 15 18 3 0 6 61 23 25
2022 Data sciences 33 44 11 8 2 1 0 78 11 70
2022 Policy 26 40 15 11 7 1 1 67 18 460
2022 Project management 23 37 15 12 9 3 1 63 22 320
2022 Other services to the public 27 35 15 11 7 4 0 65 19 160
2022 None of the above 20 33 14 17 13 4 0 55 31 190
2020 Client contact centre 26 41 10 13 8 2 0 68 21 175
2020 Health care practitioners 20 28 20 18 11 2 0 49 31 230
2020 Federal regulators 36 57 7 0 0 0 0 93 0 10
2020 Compliance, inspection and enforcement 39 21 15 14 9 2 0 62 23 45
2020 Communications or public affairs 34 27 15 11 10 2 0 62 22 105
2020 Security 46 25 10 5 10 5 0 75 15 20
2020 Science and technology 21 42 11 15 7 4 0 66 23 45
2020 Legal services 50 41 0 9 0 0 0 91 9 10
2020 Administration and operations 35 31 16 10 7 1 1 67 17 775
2020 Human resources 28 26 16 13 9 3 6 59 24 35
2020 Financial management 31 35 18 8 5 2 0 68 13 275
2020 Procurement 30 36 20 9 6 0 0 65 15 30
2020 Real property 23 33 26 5 12 0 0 56 17 35
2020 Material management 52 21 20 0 8 0 0 73 8 10
2020 Information management 36 39 12 7 4 2 1 77 11 110
2020 Information technology 38 36 15 6 2 1 1 76 9 120
2020 Evaluation 30 35 21 0 14 0 0 65 14 15
2020 Data sciences 36 41 12 5 6 0 0 77 11 55
2020 Policy 36 32 12 14 6 0 0 68 20 405
2020 Project management 30 35 15 11 6 3 0 66 18 290
2020 Other services to the public 34 28 18 11 6 2 1 64 18 200
2020 None of the above 31 28 19 9 8 4 0 62 18 225
2019 Client contact centre 20 30 15 19 16 0 0 50 35 135
2019 Health care practitioners 17 35 22 14 10 2 0 52 25 240
2019 Compliance, inspection and enforcement 15 28 28 18 7 3 0 45 26 45
2019 Communications or public affairs 15 25 24 24 10 2 0 41 35 75
2019 Security 16 16 24 22 5 16 0 39 32 20
2019 Science and technology 9 37 27 16 9 2 0 47 25 35
2019 Administration and operations 21 34 18 15 11 0 0 55 26 730
2019 Human resources 14 43 19 9 14 2 0 58 23 40
2019 Financial management 19 32 23 15 9 2 0 52 24 225
2019 Procurement 19 23 31 7 20 0 0 42 27 20
2019 Real property 10 21 19 29 22 0 0 31 50 25
2019 Information management 28 34 17 10 5 5 1 67 15 95
2019 Information technology 23 37 13 18 8 1 0 61 26 80
2019 Evaluation 20 21 29 15 15 0 0 41 30 10
2019 Data sciences 24 31 20 14 8 2 0 56 23 45
2019 Policy 18 35 17 18 10 1 0 54 29 315
2019 Project management 12 34 18 20 13 2 0 48 35 290
2019 Other services to the public 20 27 18 15 15 5 0 50 31 180
2019 None of the above 20 32 22 14 12 1 1 52 26 210

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 55 16 13 3 0 0 68 16 60
2024 Health care practitioners 10 58 11 16 4 0 0 69 20 95
2024 Communications or public affairs 13 40 18 22 7 0 0 53 29 45
2024 Security 21 37 12 19 11 0 0 58 30 10
2024 Administration and operations 18 51 11 12 8 0 0 69 19 280
2024 Human resources 23 32 11 28 7 0 0 54 35 70
2024 Financial management 13 49 14 17 4 2 2 64 22 135
2024 Procurement 11 37 39 13 0 0 0 48 13 15
2024 Information management 22 55 8 12 3 0 0 77 16 25
2024 Information technology 14 46 17 11 7 2 4 64 19 55
2024 Evaluation 12 40 19 10 19 0 0 52 29 10
2024 Data sciences 4 54 27 14 0 0 0 59 14 20
2024 Policy 11 52 13 13 8 1 0 65 22 185
2024 Project management 13 51 9 14 11 2 0 65 25 115
2024 Other services to the public 31 48 3 14 3 1 0 80 17 60
2024 None of the above 15 43 15 14 10 2 1 60 25 90
2022 Client contact centre 13 64 9 9 5 0 0 77 14 30
2022 Health care practitioners 14 47 12 23 4 0 0 62 26 55
2022 Compliance, inspection and enforcement 22 20 16 27 9 0 6 45 38 15
2022 Communications or public affairs 22 46 9 12 8 3 0 70 21 45
2022 Administration and operations 17 56 9 12 5 2 0 74 17 195
2022 Human resources 12 29 11 29 19 0 0 41 48 10
2022 Financial management 17 43 20 14 5 3 0 61 19 105
2022 Procurement 28 40 9 15 9 0 0 68 24 15
2022 Information management 21 35 27 5 11 0 0 57 16 20
2022 Information technology 17 63 6 14 0 0 0 80 14 35
2022 Data sciences 14 65 7 9 5 0 0 79 14 20
2022 Policy 11 46 14 20 8 2 0 58 28 160
2022 Project management 5 59 14 12 9 0 2 64 22 100
2022 Other services to the public 30 44 4 19 2 0 0 75 21 45
2022 None of the above 16 50 8 19 5 1 0 67 24 55
2020 Client contact centre 28 44 10 19 0 0 0 72 19 30
2020 Health care practitioners 18 51 16 9 6 0 0 69 15 65
2020 Compliance, inspection and enforcement 9 35 23 6 27 0 0 44 33 10
2020 Communications or public affairs 30 40 15 15 0 0 0 70 15 35
2020 Science and technology 0 72 20 9 0 0 0 72 9 10
2020 Administration and operations 28 43 12 13 3 0 0 72 16 210
2020 Financial management 21 35 20 16 4 2 2 58 21 95
2020 Real property 19 34 30 16 0 0 0 54 16 10
2020 Information management 26 44 13 8 4 0 4 73 13 25
2020 Information technology 36 28 12 19 2 2 0 66 22 40
2020 Data sciences 31 38 6 19 6 0 0 69 25 15
2020 Policy 17 60 11 11 1 1 0 78 12 130
2020 Project management 26 41 9 22 1 0 0 67 24 65
2020 Other services to the public 26 43 15 14 4 0 0 68 17 50
2020 None of the above 17 43 9 20 9 2 0 62 29 60
2019 Client contact centre 21 36 21 15 6 0 0 58 21 30
2019 Health care practitioners 32 45 3 17 2 0 0 78 19 85
2019 Compliance, inspection and enforcement 0 43 8 39 10 0 0 43 49 15
2019 Communications or public affairs 14 29 19 14 9 14 0 51 27 20
2019 Administration and operations 19 50 7 19 4 0 1 69 23 175
2019 Human resources 8 51 17 17 8 0 0 58 25 10
2019 Financial management 12 47 14 14 8 3 1 62 23 75
2019 Real property 0 58 17 19 6 0 0 58 25 10
2019 Information management 23 46 13 7 7 4 0 72 15 25
2019 Information technology 30 34 8 20 0 8 0 69 22 25
2019 Data sciences 29 20 30 11 0 10 0 54 12 10
2019 Policy 15 46 12 19 4 1 3 64 24 115
2019 Project management 15 47 16 13 4 3 2 66 17 75
2019 Other services to the public 13 54 7 14 4 8 0 72 20 35
2019 None of the above 20 47 11 10 8 4 0 70 19 60

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 26 19 10 15 1 2 28 72 220
2024 Health care practitioners 17 28 14 12 28 0 1 17 83 300
2024 Intelligence analysts 46 17 11 0 18 0 8 50 50 25
2024 Federal regulators 24 27 27 15 6 0 0 24 76 20
2024 Compliance, inspection and enforcement 40 33 10 3 8 0 6 42 58 45
2024 Communications or public affairs 25 31 15 8 16 0 4 26 74 135
2024 Access to information and privacy 33 40 13 8 6 0 0 33 67 10
2024 Security 27 26 27 3 15 0 2 28 72 35
2024 Science and technology 32 40 13 1 7 0 6 34 66 55
2024 Legal services 15 45 14 13 13 0 0 15 85 15
2024 Administration and operations 33 27 17 8 11 1 3 34 66 955
2024 Human resources 38 26 15 9 10 0 3 39 61 220
2024 Financial management 31 31 16 8 12 1 2 32 68 390
2024 Procurement 39 32 13 10 7 0 0 39 61 40
2024 Real property 12 28 30 9 18 0 3 12 88 20
2024 Information management 36 28 18 9 6 0 2 37 63 115
2024 Information technology 45 29 12 5 6 0 2 46 54 180
2024 Evaluation 35 36 4 13 12 0 0 35 65 25
2024 Data sciences 37 29 14 9 12 0 0 37 63 80
2024 Policy 32 30 16 7 12 0 2 33 67 595
2024 Project management 31 29 21 9 7 0 2 32 68 375
2024 Other services to the public 31 28 15 7 12 1 6 33 67 210
2024 None of the above 31 28 19 9 11 1 2 32 68 290
2022 Client contact centre 27 29 14 14 15 0 2 140
2022 Health care practitioners 21 33 16 10 19 1 1 215
2022 Federal regulators 18 20 18 32 9 0 4 15
2022 Compliance, inspection and enforcement 35 17 17 4 22 4 1 45
2022 Communications or public affairs 24 27 13 16 20 0 1 130
2022 Access to information and privacy 28 24 16 24 0 0 8 10
2022 Security 50 26 9 8 0 6 0 20
2022 Science and technology 28 16 31 2 16 0 6 35
2022 Administration and operations 28 30 18 11 12 0 1 655
2022 Human resources 30 27 6 16 17 0 4 45
2022 Financial management 32 31 17 6 13 0 1 285
2022 Procurement 38 18 15 25 0 2 1 35
2022 Real property 34 14 33 12 8 0 0 20
2022 Material management 41 26 12 7 7 0 6 10
2022 Information management 30 24 21 13 9 0 3 100
2022 Information technology 30 30 23 5 7 0 5 125
2022 Evaluation 16 40 18 7 11 0 8 25
2022 Data sciences 35 30 18 5 12 0 0 70
2022 Policy 27 31 21 7 13 0 1 460
2022 Project management 20 30 16 11 20 0 2 315
2022 Other services to the public 36 27 13 11 12 0 0 160
2022 None of the above 31 27 16 8 14 1 3 185
2020 Client contact centre 28 26 24 10 10 1 1 170
2020 Health care practitioners 25 29 18 17 11 1 1 230
2020 Federal regulators 30 23 32 0 15 0 0 10
2020 Compliance, inspection and enforcement 22 42 20 7 9 0 0 45
2020 Communications or public affairs 29 27 23 8 12 0 1 105
2020 Security 46 15 10 14 5 0 11 20
2020 Science and technology 25 30 27 5 13 0 0 45
2020 Legal services 27 18 41 0 14 0 0 10
2020 Administration and operations 30 31 18 10 9 0 1 775
2020 Human resources 22 34 25 5 14 0 0 35
2020 Financial management 32 30 19 10 9 0 0 275
2020 Procurement 33 36 14 14 3 0 0 30
2020 Real property 37 23 23 11 3 3 0 30
2020 Material management 21 50 8 0 21 0 0 10
2020 Information management 29 30 16 13 10 0 2 110
2020 Information technology 35 28 20 9 7 0 0 120
2020 Evaluation 49 14 23 0 14 0 0 15
2020 Data sciences 38 34 14 6 8 0 0 55
2020 Policy 26 37 18 10 8 0 1 405
2020 Project management 27 25 23 13 11 0 0 290
2020 Other services to the public 33 27 18 13 9 0 0 200
2020 None of the above 34 27 21 6 11 1 1 225
2019 Client contact centre 13 28 23 21 14 1 0 135
2019 Health care practitioners 17 23 22 16 22 0 0 240
2019 Compliance, inspection and enforcement 8 40 28 7 14 0 3 40
2019 Communications or public affairs 8 29 22 15 26 0 0 75
2019 Security 10 25 11 16 37 0 0 20
2019 Science and technology 12 33 13 15 26 0 0 35
2019 Administration and operations 20 24 22 13 20 0 1 730
2019 Human resources 17 31 25 5 23 0 0 40
2019 Financial management 22 25 23 15 14 0 1 225
2019 Procurement 19 43 16 8 14 0 0 20
2019 Real property 9 31 33 15 12 0 0 25
2019 Information management 24 20 20 11 19 1 5 95
2019 Information technology 25 29 10 9 22 1 2 80
2019 Evaluation 7 44 13 28 8 0 0 10
2019 Data sciences 25 28 22 8 17 0 0 45
2019 Policy 23 28 22 13 15 0 0 315
2019 Project management 17 26 20 14 22 0 1 290
2019 Other services to the public 22 23 22 17 16 1 0 180
2019 None of the above 17 23 19 21 19 0 1 215

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 24 29 14 19 1 0 14 86 215
2024 Health care practitioners 11 23 24 16 26 0 0 11 89 300
2024 Intelligence analysts 28 34 17 21 0 0 0 28 72 25
2024 Federal regulators 10 15 28 25 23 0 0 10 90 20
2024 Compliance, inspection and enforcement 10 33 35 5 17 0 0 10 90 45
2024 Communications or public affairs 11 23 30 20 16 0 1 11 89 135
2024 Access to information and privacy 37 35 20 8 0 0 0 37 63 10
2024 Security 18 28 32 12 9 0 0 18 82 35
2024 Science and technology 4 21 28 10 22 2 12 4 96 55
2024 Legal services 32 7 40 0 21 0 0 32 68 15
2024 Administration and operations 23 27 21 11 15 0 1 24 76 960
2024 Human resources 18 25 29 15 9 1 2 19 81 220
2024 Financial management 18 32 23 12 14 0 1 18 82 395
2024 Procurement 20 28 22 14 16 0 0 20 80 40
2024 Real property 29 34 13 0 24 0 0 29 71 20
2024 Information management 28 32 21 7 10 0 1 28 72 115
2024 Information technology 33 35 18 7 6 0 1 33 67 180
2024 Evaluation 3 17 24 36 19 0 0 3 97 25
2024 Data sciences 21 35 22 18 5 0 0 21 79 80
2024 Policy 17 29 23 17 14 0 0 17 83 595
2024 Project management 14 23 27 16 18 1 0 14 86 380
2024 Other services to the public 15 24 23 15 20 1 2 16 84 215
2024 None of the above 20 25 22 12 18 1 1 20 80 290
2022 Client contact centre 13 28 24 19 15 0 1 140
2022 Health care practitioners 18 24 21 16 20 0 1 220
2022 Federal regulators 13 9 40 27 11 0 0 15
2022 Compliance, inspection and enforcement 17 27 19 14 23 0 0 45
2022 Communications or public affairs 9 23 34 14 21 0 0 130
2022 Access to information and privacy 24 37 25 0 5 0 8 10
2022 Security 18 28 32 8 14 0 0 20
2022 Science and technology 12 18 19 31 13 0 6 35
2022 Administration and operations 17 28 25 13 16 0 1 660
2022 Human resources 16 32 16 14 14 0 8 45
2022 Financial management 14 31 23 13 18 0 1 285
2022 Procurement 24 9 29 20 13 2 2 35
2022 Real property 0 24 19 15 37 0 5 20
2022 Material management 39 40 0 13 7 0 0 10
2022 Information management 29 21 26 12 11 0 1 100
2022 Information technology 16 36 21 19 6 1 1 125
2022 Evaluation 26 13 37 20 4 0 0 25
2022 Data sciences 20 35 20 14 12 0 0 70
2022 Policy 14 19 31 16 19 0 1 460
2022 Project management 12 24 26 17 20 0 1 320
2022 Other services to the public 11 31 20 15 20 0 2 160
2022 None of the above 18 21 27 11 22 1 1 190
2020 Client contact centre 21 19 30 18 10 1 1 175
2020 Health care practitioners 13 23 21 19 25 0 0 230
2020 Federal regulators 0 8 56 14 22 0 0 10
2020 Compliance, inspection and enforcement 18 22 30 13 16 0 0 45
2020 Communications or public affairs 10 19 21 22 28 0 0 105
2020 Security 26 20 19 19 10 0 6 20
2020 Science and technology 24 29 21 20 6 0 0 45
2020 Legal services 9 41 18 23 9 0 0 10
2020 Administration and operations 20 26 26 15 14 0 0 775
2020 Human resources 26 26 27 11 11 0 0 35
2020 Financial management 18 24 28 17 13 0 0 275
2020 Procurement 16 37 18 17 12 0 0 30
2020 Real property 17 17 25 11 27 3 0 35
2020 Material management 30 14 36 7 13 0 0 10
2020 Information management 19 30 28 12 11 0 0 110
2020 Information technology 11 34 22 19 15 0 0 120
2020 Evaluation 14 30 21 7 28 0 0 15
2020 Data sciences 7 21 39 15 15 0 2 55
2020 Policy 14 25 27 17 17 0 0 405
2020 Project management 13 26 25 20 15 0 1 290
2020 Other services to the public 21 30 16 17 15 1 1 200
2020 None of the above 21 24 22 13 19 0 0 225
2019 Client contact centre 14 24 25 16 21 0 0 130
2019 Health care practitioners 19 28 19 18 17 0 0 240
2019 Compliance, inspection and enforcement 7 25 34 20 14 0 0 45
2019 Communications or public affairs 21 20 31 18 9 0 0 75
2019 Security 19 38 37 0 5 0 0 20
2019 Science and technology 6 33 35 22 5 0 0 35
2019 Administration and operations 23 25 24 14 14 0 0 730
2019 Human resources 15 34 23 13 14 0 0 40
2019 Financial management 19 26 29 14 12 0 0 225
2019 Procurement 19 28 16 18 18 0 0 20
2019 Real property 12 28 26 18 16 0 0 25
2019 Information management 27 31 28 5 9 0 0 95
2019 Information technology 15 27 31 17 8 1 0 80
2019 Evaluation 30 43 13 7 7 0 0 10
2019 Data sciences 19 22 30 18 8 2 0 45
2019 Policy 19 25 32 14 10 0 0 315
2019 Project management 13 23 28 19 18 1 0 290
2019 Other services to the public 19 28 19 20 14 0 0 180
2019 None of the above 20 24 22 18 13 0 4 210

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 28 21 11 12 1 2 26 74 220
2024 Health care practitioners 26 30 20 10 7 2 5 27 73 295
2024 Intelligence analysts 38 29 11 10 8 0 4 39 61 25
2024 Federal regulators 0 26 27 17 24 0 5 0 100 20
2024 Compliance, inspection and enforcement 31 40 22 0 8 0 0 31 69 45
2024 Communications or public affairs 10 26 22 19 22 0 2 10 90 135
2024 Access to information and privacy 52 20 12 16 0 0 0 52 48 10
2024 Security 25 28 22 10 15 0 0 25 75 35
2024 Science and technology 16 33 16 12 7 2 12 19 81 55
2024 Legal services 26 15 26 20 14 0 0 26 74 15
2024 Administration and operations 29 28 18 12 10 1 2 30 70 955
2024 Human resources 22 27 31 9 7 0 3 22 78 220
2024 Financial management 26 28 22 11 11 1 1 27 73 390
2024 Procurement 30 30 12 14 14 0 0 30 70 40
2024 Real property 33 35 8 8 15 0 0 33 67 20
2024 Information management 41 28 14 10 6 0 1 42 58 115
2024 Information technology 41 29 18 6 4 0 1 41 59 180
2024 Evaluation 20 22 26 14 17 0 0 20 80 25
2024 Data sciences 29 33 17 15 6 0 0 29 71 80
2024 Policy 19 24 21 19 17 0 0 19 81 595
2024 Project management 18 34 20 15 12 1 0 18 82 380
2024 Other services to the public 24 24 24 8 16 1 4 25 75 215
2024 None of the above 27 30 17 11 12 1 2 28 72 290
2022 Client contact centre 29 26 21 12 6 2 4 140
2022 Health care practitioners 32 31 17 7 8 2 3 220
2022 Federal regulators 13 21 35 16 15 0 0 15
2022 Compliance, inspection and enforcement 22 32 26 4 12 0 4 45
2022 Communications or public affairs 13 25 26 15 21 0 0 130
2022 Access to information and privacy 42 10 24 0 6 0 18 10
2022 Security 29 34 21 17 0 0 0 15
2022 Science and technology 24 20 12 31 7 0 7 30
2022 Administration and operations 25 31 19 15 8 0 1 655
2022 Human resources 24 35 12 10 10 0 8 45
2022 Financial management 22 33 24 11 9 0 1 285
2022 Procurement 30 23 26 8 13 0 0 35
2022 Real property 9 38 15 17 16 0 5 20
2022 Material management 35 35 17 7 7 0 0 10
2022 Information management 42 19 21 7 4 2 5 100
2022 Information technology 26 34 21 11 3 0 6 125
2022 Evaluation 28 28 26 14 4 0 0 25
2022 Data sciences 35 29 21 5 11 0 0 70
2022 Policy 15 24 27 16 16 0 1 460
2022 Project management 16 31 27 13 12 0 1 320
2022 Other services to the public 25 29 22 12 8 0 3 160
2022 None of the above 26 27 20 8 17 1 1 185
2020 Client contact centre 31 27 20 11 6 1 4 170
2020 Health care practitioners 24 33 18 12 11 1 2 230
2020 Federal regulators 15 14 42 8 22 0 0 10
2020 Compliance, inspection and enforcement 26 43 19 4 8 0 0 45
2020 Communications or public affairs 18 19 15 18 29 0 0 105
2020 Security 22 29 29 5 10 0 6 20
2020 Science and technology 28 36 26 10 0 0 0 45
2020 Legal services 27 32 32 0 9 0 0 10
2020 Administration and operations 28 28 21 14 8 0 0 775
2020 Human resources 37 32 16 8 8 0 0 35
2020 Financial management 23 29 22 16 9 0 0 275
2020 Procurement 20 34 23 14 9 0 0 30
2020 Real property 17 25 20 17 18 3 0 35
2020 Material management 37 16 20 7 13 0 8 10
2020 Information management 31 39 18 5 5 0 1 110
2020 Information technology 25 31 19 15 10 0 1 120
2020 Evaluation 21 28 23 14 14 0 0 15
2020 Data sciences 16 33 35 7 7 2 0 55
2020 Policy 14 27 29 14 15 0 0 405
2020 Project management 19 33 24 14 9 1 0 290
2020 Other services to the public 29 28 21 13 6 2 2 195
2020 None of the above 27 23 23 13 11 0 1 225
2019 Client contact centre 27 29 20 13 8 1 1 130
2019 Health care practitioners 25 39 19 10 4 0 2 240
2019 Compliance, inspection and enforcement 25 38 24 10 3 0 0 45
2019 Communications or public affairs 20 26 28 14 12 0 0 75
2019 Security 35 38 16 0 11 0 0 20
2019 Science and technology 22 38 31 9 0 0 0 35
2019 Administration and operations 27 32 21 9 9 1 1 730
2019 Human resources 18 37 16 17 10 0 2 40
2019 Financial management 23 32 27 8 10 0 0 225
2019 Procurement 39 25 4 13 19 0 0 20
2019 Real property 22 20 17 28 13 0 0 25
2019 Information management 36 34 19 3 6 1 1 95
2019 Information technology 22 35 15 14 11 1 1 80
2019 Evaluation 30 43 20 0 7 0 0 10
2019 Data sciences 25 30 18 16 8 2 0 45
2019 Policy 15 33 27 15 9 0 0 310
2019 Project management 20 35 22 14 8 1 0 285
2019 Other services to the public 29 31 20 8 10 0 2 175
2019 None of the above 33 27 20 11 7 0 2 210

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 21 16 18 29 1 0 15 85 220
2024 Health care practitioners 11 17 22 17 31 1 1 11 89 300
2024 Intelligence analysts 37 22 15 18 4 0 4 38 62 25
2024 Federal regulators 16 20 6 11 41 6 0 17 83 20
2024 Compliance, inspection and enforcement 28 15 22 14 21 0 0 28 72 45
2024 Communications or public affairs 14 15 28 21 19 1 1 15 85 135
2024 Access to information and privacy 45 18 21 8 8 0 0 45 55 10
2024 Security 14 15 18 26 25 0 3 14 86 35
2024 Science and technology 8 24 20 10 25 0 12 10 90 55
2024 Legal services 9 16 34 13 21 0 7 10 90 15
2024 Administration and operations 24 22 19 13 19 1 2 25 75 960
2024 Human resources 15 19 23 19 18 1 5 16 84 220
2024 Financial management 23 20 21 13 20 1 2 23 77 390
2024 Procurement 28 25 17 8 20 2 0 28 72 40
2024 Real property 36 23 12 9 20 0 0 36 64 20
2024 Information management 25 28 21 9 15 1 1 25 75 115
2024 Information technology 29 27 15 17 11 0 0 30 70 180
2024 Evaluation 4 27 13 33 23 0 0 4 96 25
2024 Data sciences 31 15 26 10 14 0 4 32 68 80
2024 Policy 21 23 20 15 18 1 1 22 78 595
2024 Project management 14 22 21 17 24 2 0 14 86 375
2024 Other services to the public 18 22 17 8 30 1 4 19 81 215
2024 None of the above 22 21 16 15 22 2 2 23 77 290
2022 Client contact centre 10 13 28 19 28 1 1 140
2022 Health care practitioners 21 17 16 16 29 0 0 220
2022 Federal regulators 6 20 45 0 26 0 4 15
2022 Compliance, inspection and enforcement 25 14 14 18 26 0 4 45
2022 Communications or public affairs 17 32 22 16 13 0 0 130
2022 Access to information and privacy 13 37 19 6 11 6 8 10
2022 Security 4 43 4 37 5 6 0 20
2022 Science and technology 10 18 30 10 26 0 6 35
2022 Administration and operations 17 22 22 17 20 0 2 660
2022 Human resources 21 25 14 19 13 0 8 45
2022 Financial management 15 22 24 18 19 1 1 285
2022 Procurement 32 11 27 16 12 0 2 35
2022 Real property 4 6 32 26 32 0 0 20
2022 Material management 17 40 0 30 7 0 6 10
2022 Information management 23 17 28 18 12 0 2 100
2022 Information technology 20 24 21 20 11 1 3 125
2022 Evaluation 25 20 32 12 11 0 0 25
2022 Data sciences 26 31 15 11 17 0 0 70
2022 Policy 16 21 23 18 21 1 0 460
2022 Project management 12 19 23 20 24 1 2 320
2022 Other services to the public 12 31 12 16 28 1 1 160
2022 None of the above 20 17 15 17 27 1 2 185
2020 Client contact centre 14 24 20 20 19 3 0 170
2020 Health care practitioners 14 19 21 16 28 2 1 230
2020 Federal regulators 8 42 14 14 22 0 0 10
2020 Compliance, inspection and enforcement 17 16 29 19 17 2 0 45
2020 Communications or public affairs 17 15 22 21 25 0 0 105
2020 Security 26 14 29 11 19 0 0 20
2020 Science and technology 28 9 46 11 6 0 0 45
2020 Legal services 64 9 9 9 9 0 0 10
2020 Administration and operations 26 23 22 14 13 1 1 775
2020 Human resources 39 21 21 5 11 0 2 35
2020 Financial management 25 29 22 12 11 0 1 275
2020 Procurement 23 45 10 10 12 0 0 30
2020 Real property 19 22 17 20 22 0 0 30
2020 Material management 15 22 16 27 20 0 0 10
2020 Information management 27 23 22 17 11 0 0 110
2020 Information technology 18 29 19 17 16 1 0 120
2020 Evaluation 15 33 0 15 37 0 0 10
2020 Data sciences 20 27 18 16 17 0 2 55
2020 Policy 16 26 23 20 14 1 0 405
2020 Project management 21 23 21 19 14 1 0 290
2020 Other services to the public 24 20 23 16 16 0 1 195
2020 None of the above 27 16 20 19 16 2 0 225
2019 Client contact centre 15 14 25 13 34 0 0 130
2019 Health care practitioners 14 26 23 15 22 0 0 240
2019 Compliance, inspection and enforcement 14 21 29 19 17 0 0 45
2019 Communications or public affairs 20 15 21 26 17 0 0 75
2019 Security 19 38 5 21 16 0 0 20
2019 Science and technology 18 35 12 14 18 3 0 35
2019 Administration and operations 21 25 21 15 16 1 1 730
2019 Human resources 24 14 26 22 11 0 2 40
2019 Financial management 22 23 25 14 14 1 0 225
2019 Procurement 11 34 13 4 38 0 0 20
2019 Real property 21 14 18 20 26 0 0 25
2019 Information management 25 30 18 14 12 0 1 90
2019 Information technology 27 21 19 15 15 1 1 80
2019 Evaluation 25 32 17 8 17 0 0 10
2019 Data sciences 19 29 26 21 6 0 0 45
2019 Policy 16 30 25 16 13 0 1 310
2019 Project management 19 21 22 15 22 0 0 285
2019 Other services to the public 16 17 26 18 19 1 2 180
2019 None of the above 20 23 21 11 23 1 1 210

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 18 9 6 5 1 13 55 45 220
2024 Health care practitioners 35 24 10 7 18 0 5 37 63 300
2024 Intelligence analysts 61 9 11 7 3 0 9 67 33 25
2024 Federal regulators 35 37 11 0 11 0 5 37 63 20
2024 Compliance, inspection and enforcement 43 37 12 5 0 0 4 45 55 45
2024 Communications or public affairs 36 28 13 9 10 0 4 38 62 135
2024 Access to information and privacy 56 30 0 0 0 0 15 65 35 10
2024 Security 57 28 10 0 4 0 0 57 43 35
2024 Science and technology 35 33 10 1 6 0 15 41 59 55
2024 Legal services 40 20 27 6 7 0 0 40 60 15
2024 Administration and operations 53 19 8 4 5 1 11 59 41 955
2024 Human resources 49 23 9 2 5 1 11 55 45 220
2024 Financial management 48 24 13 4 4 1 6 52 48 395
2024 Procurement 64 12 4 2 6 0 12 73 27 40
2024 Real property 67 19 0 4 11 0 0 67 33 20
2024 Information management 63 16 3 1 4 1 11 71 29 115
2024 Information technology 72 16 5 1 2 0 3 74 26 180
2024 Evaluation 44 31 10 8 3 0 4 46 54 25
2024 Data sciences 57 24 6 5 2 0 7 61 39 80
2024 Policy 47 23 11 7 7 0 5 50 50 595
2024 Project management 44 26 13 5 5 1 6 47 53 380
2024 Other services to the public 46 21 12 4 9 0 9 51 49 215
2024 None of the above 48 19 11 4 8 2 9 53 47 290
2022 Client contact centre 46 27 9 4 3 1 10 140
2022 Health care practitioners 38 24 16 6 12 0 4 220
2022 Federal regulators 17 36 39 4 0 0 4 15
2022 Compliance, inspection and enforcement 52 27 7 4 6 0 4 45
2022 Communications or public affairs 34 30 14 8 13 0 2 130
2022 Access to information and privacy 55 16 0 20 0 0 9 10
2022 Security 31 31 11 4 9 4 11 20
2022 Science and technology 34 32 16 4 5 0 9 35
2022 Administration and operations 47 22 10 6 8 0 6 660
2022 Human resources 46 19 12 6 6 0 12 45
2022 Financial management 42 26 14 6 7 1 4 285
2022 Procurement 51 27 6 1 2 0 13 35
2022 Real property 30 26 15 4 12 0 14 20
2022 Material management 80 0 14 0 0 0 6 10
2022 Information management 60 14 10 3 4 0 9 100
2022 Information technology 59 20 7 3 2 0 8 125
2022 Evaluation 40 44 6 0 4 0 6 25
2022 Data sciences 59 19 13 5 4 0 0 70
2022 Policy 35 27 17 8 9 0 3 460
2022 Project management 40 28 13 5 9 0 4 320
2022 Other services to the public 46 25 12 5 7 0 4 160
2022 None of the above 43 21 8 6 12 1 9 190
2020 Client contact centre 52 18 13 6 3 1 7 170
2020 Health care practitioners 25 27 17 18 13 0 1 230
2020 Federal regulators 43 14 21 0 22 0 0 10
2020 Compliance, inspection and enforcement 40 34 7 10 7 0 2 45
2020 Communications or public affairs 25 19 15 15 25 0 0 105
2020 Security 46 19 14 10 0 0 11 20
2020 Science and technology 44 24 23 3 6 0 0 45
2020 Administration and operations 44 25 14 9 6 0 2 775
2020 Human resources 45 32 11 8 3 0 2 35
2020 Financial management 40 29 13 11 7 0 1 275
2020 Procurement 49 28 10 7 6 0 0 30
2020 Real property 46 14 17 6 12 3 3 35
2020 Material management 50 16 0 0 0 0 34 10
2020 Information management 61 20 7 4 6 0 2 110
2020 Information technology 47 24 12 6 8 0 3 120
2020 Evaluation 37 21 21 0 21 0 0 15
2020 Data sciences 35 24 21 12 5 0 2 55
2020 Policy 32 29 16 12 10 0 1 400
2020 Project management 42 25 14 8 7 1 2 290
2020 Other services to the public 44 23 10 7 6 2 6 195
2020 None of the above 42 17 18 10 11 0 2 225
2019 Client contact centre 45 28 14 5 6 1 2 130
2019 Health care practitioners 38 28 13 9 10 0 2 240
2019 Compliance, inspection and enforcement 34 38 19 4 3 0 2 45
2019 Communications or public affairs 34 27 22 9 5 0 3 75
2019 Security 63 27 0 0 11 0 0 20
2019 Science and technology 53 26 12 0 6 0 3 35
2019 Administration and operations 50 23 11 5 6 0 5 730
2019 Human resources 49 18 10 11 2 0 10 40
2019 Financial management 51 25 13 3 5 0 2 225
2019 Procurement 58 16 14 0 12 0 0 20
2019 Real property 29 42 18 0 7 0 3 25
2019 Information management 70 8 5 2 5 0 9 95
2019 Information technology 55 26 4 11 0 1 3 80
2019 Evaluation 78 0 15 7 0 0 0 10
2019 Data sciences 62 21 11 4 0 0 2 45
2019 Policy 44 28 15 6 5 0 1 315
2019 Project management 42 30 13 6 7 0 1 285
2019 Other services to the public 44 26 13 7 6 0 3 180
2019 None of the above 47 25 16 5 4 0 3 210

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 25 20 7 15 1 3 31 69 215
2024 Health care practitioners 16 22 21 16 24 0 1 16 84 300
2024 Intelligence analysts 26 23 28 4 19 0 0 26 74 25
2024 Federal regulators 24 27 5 21 23 0 0 24 76 20
2024 Compliance, inspection and enforcement 22 34 20 18 6 0 0 22 78 45
2024 Communications or public affairs 19 25 18 19 18 0 0 19 81 135
2024 Access to information and privacy 57 28 7 0 8 0 0 57 43 10
2024 Security 34 14 21 13 18 0 0 34 66 35
2024 Science and technology 26 22 18 13 9 0 12 29 71 55
2024 Legal services 22 18 33 14 13 0 0 22 78 15
2024 Administration and operations 29 24 18 9 19 0 1 29 71 960
2024 Human resources 30 21 23 9 16 0 2 30 70 225
2024 Financial management 26 22 20 14 16 1 1 27 73 395
2024 Procurement 36 19 19 5 21 0 0 36 64 40
2024 Real property 35 31 10 9 15 0 0 35 65 20
2024 Information management 44 14 19 11 9 0 2 45 55 115
2024 Information technology 47 24 15 5 8 0 0 47 53 180
2024 Evaluation 15 20 6 11 47 0 0 15 85 25
2024 Data sciences 28 33 15 12 12 0 0 28 72 80
2024 Policy 25 21 20 14 19 0 2 26 74 595
2024 Project management 21 25 22 11 21 0 0 21 79 380
2024 Other services to the public 21 26 19 16 15 1 2 21 79 215
2024 None of the above 27 23 20 12 15 1 1 28 72 290
2022 Client contact centre 33 29 23 8 5 0 2 140
2022 Health care practitioners 26 25 25 9 14 0 2 220
2022 Federal regulators 19 36 19 10 16 0 0 15
2022 Compliance, inspection and enforcement 37 16 29 4 13 0 0 45
2022 Communications or public affairs 22 29 26 14 9 0 0 130
2022 Access to information and privacy 41 10 13 26 0 0 9 10
2022 Security 28 45 8 8 5 0 6 20
2022 Science and technology 33 21 36 0 4 0 6 35
2022 Administration and operations 29 31 19 9 10 0 1 660
2022 Human resources 39 23 10 8 13 0 8 45
2022 Financial management 28 28 20 11 12 0 1 285
2022 Procurement 45 17 15 11 7 2 2 35
2022 Real property 15 45 17 19 4 0 0 20
2022 Material management 47 46 7 0 0 0 0 10
2022 Information management 43 27 17 4 8 0 2 100
2022 Information technology 46 22 18 4 8 1 1 125
2022 Evaluation 29 27 20 15 9 0 0 25
2022 Data sciences 28 36 21 7 8 0 0 70
2022 Policy 28 22 21 16 13 0 0 460
2022 Project management 26 29 18 13 14 0 0 320
2022 Other services to the public 32 32 19 6 11 1 0 160
2022 None of the above 26 31 13 9 15 1 4 185
2020 Client contact centre 29 29 22 12 6 1 2 170
2020 Health care practitioners 17 27 20 19 16 0 0 230
2020 Federal regulators 22 28 14 8 29 0 0 10
2020 Compliance, inspection and enforcement 28 26 28 10 8 0 0 45
2020 Communications or public affairs 19 17 23 21 19 0 1 105
2020 Security 35 14 20 14 5 0 11 20
2020 Science and technology 18 43 27 6 6 0 0 45
2020 Legal services 18 9 18 18 36 0 0 10
2020 Administration and operations 29 28 21 12 10 0 0 775
2020 Human resources 34 19 30 14 3 0 0 35
2020 Financial management 29 27 21 13 9 0 0 275
2020 Procurement 27 43 10 16 3 0 0 30
2020 Real property 16 37 26 6 14 0 0 35
2020 Material management 42 24 14 0 13 0 8 10
2020 Information management 41 18 24 9 8 0 0 110
2020 Information technology 30 32 18 6 14 0 0 120
2020 Evaluation 28 21 23 0 28 0 0 15
2020 Data sciences 16 30 34 12 8 0 0 55
2020 Policy 20 26 21 15 18 0 0 405
2020 Project management 27 25 25 11 12 0 0 285
2020 Other services to the public 30 29 15 8 15 1 1 200
2020 None of the above 30 18 21 14 17 0 0 225
2019 Client contact centre 28 32 20 8 11 1 1 130
2019 Health care practitioners 20 39 17 13 10 0 0 240
2019 Compliance, inspection and enforcement 13 44 20 11 10 0 3 45
2019 Communications or public affairs 24 28 20 16 13 0 0 75
2019 Security 57 16 10 5 11 0 0 20
2019 Science and technology 25 31 28 7 5 0 3 35
2019 Administration and operations 34 26 18 12 10 0 1 730
2019 Human resources 34 20 14 19 11 0 2 40
2019 Financial management 34 32 17 6 9 1 1 225
2019 Procurement 25 18 21 20 10 6 0 20
2019 Real property 24 31 30 7 7 0 0 25
2019 Information management 40 24 22 6 6 1 1 95
2019 Information technology 35 32 14 11 8 0 0 80
2019 Evaluation 64 15 0 22 0 0 0 10
2019 Data sciences 26 40 15 14 4 0 0 45
2019 Policy 27 32 23 10 8 0 0 315
2019 Project management 22 27 26 11 14 0 0 290
2019 Other services to the public 27 33 17 11 11 0 0 180
2019 None of the above 32 27 20 12 7 0 2 215

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 27 21 10 7 3 3 30 70 220
2024 Health care practitioners 17 25 27 13 15 2 1 18 82 300
2024 Intelligence analysts 43 28 22 0 3 3 0 45 55 25
2024 Federal regulators 18 43 18 16 6 0 0 18 82 20
2024 Compliance, inspection and enforcement 23 39 16 15 4 0 3 23 77 45
2024 Communications or public affairs 22 22 18 23 16 0 0 22 78 135
2024 Access to information and privacy 64 13 15 8 0 0 0 64 36 10
2024 Security 28 15 35 10 10 2 0 29 71 35
2024 Science and technology 19 27 17 17 6 2 12 22 78 55
2024 Legal services 17 19 13 33 18 0 0 17 83 15
2024 Administration and operations 30 29 19 8 10 1 2 31 69 960
2024 Human resources 22 27 25 12 9 0 4 23 77 220
2024 Financial management 28 29 21 10 9 1 3 29 71 395
2024 Procurement 34 23 21 8 8 0 6 36 64 40
2024 Real property 35 36 8 9 13 0 0 35 65 20
2024 Information management 47 26 13 4 8 1 1 48 52 115
2024 Information technology 48 27 11 5 7 1 1 49 51 180
2024 Evaluation 22 35 17 11 15 0 0 22 78 25
2024 Data sciences 24 29 22 8 16 0 0 24 76 80
2024 Policy 23 29 20 13 14 1 1 23 77 595
2024 Project management 23 35 21 9 11 0 1 23 77 380
2024 Other services to the public 18 33 19 11 13 2 3 19 81 210
2024 None of the above 27 31 17 9 12 2 2 28 72 290
2022 Client contact centre 37 23 20 11 6 1 2 140
2022 Health care practitioners 28 30 17 12 13 1 0 220
2022 Federal regulators 18 22 31 9 21 0 0 15
2022 Compliance, inspection and enforcement 32 24 27 4 13 0 0 45
2022 Communications or public affairs 27 32 24 10 7 1 0 130
2022 Access to information and privacy 42 12 20 10 7 0 9 10
2022 Security 20 49 20 5 6 0 0 20
2022 Science and technology 21 47 15 6 5 0 6 35
2022 Administration and operations 28 33 20 10 5 1 3 660
2022 Human resources 34 32 12 4 4 2 12 45
2022 Financial management 31 35 17 7 8 1 1 285
2022 Procurement 36 34 23 6 2 0 0 35
2022 Real property 26 34 23 8 0 0 10 20
2022 Material management 35 30 29 0 0 0 6 10
2022 Information management 33 31 22 5 3 1 4 100
2022 Information technology 45 29 12 10 3 1 1 125
2022 Evaluation 31 29 20 13 8 0 0 25
2022 Data sciences 32 36 15 6 10 1 0 70
2022 Policy 29 30 24 10 6 1 1 460
2022 Project management 26 34 21 9 9 0 1 320
2022 Other services to the public 41 28 16 6 6 2 1 160
2022 None of the above 26 26 24 9 13 1 2 190
2020 Client contact centre 37 28 20 8 3 3 1 170
2020 Health care practitioners 20 33 24 14 8 0 1 230
2020 Federal regulators 39 30 7 0 24 0 0 10
2020 Compliance, inspection and enforcement 31 29 20 11 7 2 0 45
2020 Communications or public affairs 36 31 17 12 3 1 0 105
2020 Security 27 36 21 15 0 0 0 20
2020 Science and technology 32 33 18 11 5 0 2 45
2020 Legal services 50 18 14 0 18 0 0 10
2020 Administration and operations 35 36 19 6 3 1 1 770
2020 Human resources 41 31 16 8 3 0 0 35
2020 Financial management 36 36 16 6 3 1 1 275
2020 Procurement 43 37 13 3 3 0 0 30
2020 Real property 24 34 22 13 6 0 0 35
2020 Material management 38 27 7 8 13 0 8 10
2020 Information management 33 32 15 11 7 0 2 110
2020 Information technology 37 38 15 4 2 1 2 120
2020 Evaluation 14 51 14 14 7 0 0 15
2020 Data sciences 36 37 17 2 2 0 6 55
2020 Policy 22 46 21 6 3 0 0 400
2020 Project management 27 34 24 11 3 0 0 290
2020 Other services to the public 36 33 14 8 7 1 2 200
2020 None of the above 34 30 22 5 5 3 0 225
2019 Client contact centre 38 28 18 9 7 0 0 130
2019 Health care practitioners 24 39 20 7 9 0 0 240
2019 Compliance, inspection and enforcement 28 38 22 10 3 0 0 40
2019 Communications or public affairs 30 28 30 9 4 0 0 75
2019 Security 26 35 22 11 5 0 0 20
2019 Science and technology 12 45 15 14 10 3 0 35
2019 Administration and operations 31 33 21 8 5 0 2 730
2019 Human resources 28 26 23 15 7 0 0 40
2019 Financial management 32 31 19 9 7 2 0 220
2019 Procurement 12 39 23 7 19 0 0 20
2019 Real property 13 29 27 13 19 0 0 25
2019 Information management 31 36 17 5 4 0 6 90
2019 Information technology 21 37 21 8 11 2 0 80
2019 Evaluation 21 35 29 7 7 0 0 10
2019 Data sciences 23 40 20 11 6 0 0 45
2019 Policy 24 36 24 13 3 0 0 315
2019 Project management 22 37 24 9 7 0 0 290
2019 Other services to the public 27 38 18 8 7 1 1 180
2019 None of the above 26 32 23 10 5 1 3 210

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 28 23 12 13 1 2 22 78 220
2024 Health care practitioners 19 29 25 14 11 2 1 19 81 300
2024 Intelligence analysts 30 39 11 12 8 0 0 30 70 25
2024 Federal regulators 28 21 21 6 18 0 5 30 70 20
2024 Compliance, inspection and enforcement 31 29 19 12 10 0 0 31 69 45
2024 Communications or public affairs 17 26 21 17 19 0 1 17 83 135
2024 Access to information and privacy 42 28 14 16 0 0 0 42 58 10
2024 Security 11 24 32 14 18 0 0 11 89 35
2024 Science and technology 22 27 15 6 19 0 12 25 75 55
2024 Legal services 9 24 27 24 15 0 0 9 91 15
2024 Administration and operations 24 29 18 11 15 1 2 25 75 960
2024 Human resources 16 27 29 10 14 1 2 17 83 220
2024 Financial management 22 30 21 13 11 1 2 22 78 395
2024 Procurement 26 22 12 23 2 3 12 30 70 40
2024 Real property 9 51 19 0 21 0 0 9 91 20
2024 Information management 33 24 22 8 11 1 1 34 66 115
2024 Information technology 35 28 16 10 10 0 1 36 64 180
2024 Evaluation 14 29 20 22 16 0 0 14 86 25
2024 Data sciences 25 29 17 10 19 0 0 25 75 80
2024 Policy 15 29 20 18 17 0 0 15 85 595
2024 Project management 18 29 22 16 14 2 0 18 82 380
2024 Other services to the public 21 25 19 12 17 0 5 22 78 210
2024 None of the above 27 26 19 11 14 1 1 28 72 290
2022 Client contact centre 27 28 20 13 6 2 3 140
2022 Health care practitioners 29 36 14 8 11 2 1 220
2022 Federal regulators 0 37 20 16 27 0 0 15
2022 Compliance, inspection and enforcement 28 20 21 18 14 0 0 45
2022 Communications or public affairs 16 39 17 13 14 0 0 130
2022 Access to information and privacy 56 0 36 0 0 0 8 10
2022 Security 14 34 32 13 0 0 6 20
2022 Science and technology 16 41 23 6 7 0 6 35
2022 Administration and operations 23 32 18 14 10 1 2 660
2022 Human resources 25 38 15 4 8 8 2 45
2022 Financial management 17 39 20 13 10 1 1 285
2022 Procurement 32 24 19 7 18 0 0 35
2022 Real property 10 20 31 17 16 5 0 20
2022 Material management 37 33 0 17 7 0 6 10
2022 Information management 25 29 23 11 10 0 2 100
2022 Information technology 27 30 22 10 8 0 3 125
2022 Evaluation 18 30 44 8 0 0 0 25
2022 Data sciences 30 38 18 1 13 0 0 70
2022 Policy 15 31 30 14 10 0 0 460
2022 Project management 16 29 27 12 13 0 2 320
2022 Other services to the public 26 34 23 10 6 0 0 160
2022 None of the above 21 33 17 11 14 1 4 190
2020 Client contact centre 35 22 29 7 4 1 2 170
2020 Health care practitioners 18 29 24 17 11 0 1 230
2020 Federal regulators 23 15 30 8 24 0 0 10
2020 Compliance, inspection and enforcement 26 24 26 11 13 0 0 45
2020 Communications or public affairs 21 27 19 20 12 1 0 105
2020 Security 22 24 20 19 14 0 0 20
2020 Science and technology 33 27 29 6 5 0 0 40
2020 Legal services 41 9 23 18 9 0 0 10
2020 Administration and operations 26 33 23 12 5 0 1 775
2020 Human resources 32 40 14 11 0 0 3 35
2020 Financial management 26 33 22 13 5 0 0 275
2020 Procurement 20 49 16 9 6 0 0 30
2020 Real property 14 26 26 24 10 0 0 35
2020 Material management 38 34 8 0 20 0 0 10
2020 Information management 30 34 16 9 8 0 3 110
2020 Information technology 20 31 25 17 6 0 1 120
2020 Evaluation 14 44 21 14 7 0 0 15
2020 Data sciences 24 31 16 15 8 0 6 55
2020 Policy 18 33 30 12 6 1 0 400
2020 Project management 18 34 27 14 6 0 0 290
2020 Other services to the public 31 27 18 11 11 1 2 200
2020 None of the above 32 23 23 11 8 2 1 225
2019 Client contact centre 27 28 22 15 7 0 0 130
2019 Health care practitioners 14 40 25 11 9 1 0 240
2019 Compliance, inspection and enforcement 21 33 25 11 11 0 0 40
2019 Communications or public affairs 16 26 26 20 13 0 0 75
2019 Security 10 25 32 16 16 0 0 20
2019 Science and technology 10 28 39 13 7 3 0 35
2019 Administration and operations 23 29 25 12 9 1 0 730
2019 Human resources 23 34 23 15 5 0 0 40
2019 Financial management 18 29 30 13 9 1 0 225
2019 Procurement 18 39 10 16 17 0 0 20
2019 Real property 13 21 38 14 14 0 0 25
2019 Information management 31 36 20 7 2 0 5 95
2019 Information technology 19 27 28 17 8 1 0 80
2019 Evaluation 15 34 15 22 15 0 0 10
2019 Data sciences 21 39 23 10 7 0 0 45
2019 Policy 18 34 29 13 6 0 0 315
2019 Project management 17 32 24 16 10 0 1 285
2019 Other services to the public 27 33 17 15 9 0 0 180
2019 None of the above 25 30 20 12 11 1 1 210

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 30 15 7 12 1 1 33 67 220
2024 Health care practitioners 22 28 21 14 11 1 2 23 77 300
2024 Intelligence analysts 45 25 8 10 8 0 4 47 53 25
2024 Federal regulators 39 17 32 6 0 0 5 42 58 20
2024 Compliance, inspection and enforcement 45 22 23 4 6 0 0 45 55 45
2024 Communications or public affairs 21 26 17 16 19 0 1 22 78 135
2024 Access to information and privacy 56 23 13 8 0 0 0 56 44 10
2024 Security 25 40 20 10 5 0 0 25 75 35
2024 Science and technology 29 27 3 19 6 4 12 34 66 55
2024 Legal services 16 34 21 7 22 0 0 16 84 15
2024 Administration and operations 33 27 16 11 11 1 1 34 66 965
2024 Human resources 20 32 19 13 14 1 1 20 80 220
2024 Financial management 29 30 19 11 9 1 1 29 71 395
2024 Procurement 32 34 30 3 0 0 0 32 68 40
2024 Real property 21 54 0 13 13 0 0 21 79 20
2024 Information management 38 28 17 7 9 0 1 38 62 115
2024 Information technology 35 34 13 8 8 1 1 36 64 180
2024 Evaluation 27 27 18 17 11 0 0 27 73 25
2024 Data sciences 28 33 17 6 16 0 0 28 72 80
2024 Policy 20 27 19 17 16 0 1 20 80 595
2024 Project management 24 28 20 12 16 0 0 24 76 380
2024 Other services to the public 22 31 16 12 15 1 4 23 77 215
2024 None of the above 30 23 20 10 14 2 1 31 69 290
2022 Client contact centre 34 31 19 9 6 0 1 140
2022 Health care practitioners 31 26 22 7 12 2 0 220
2022 Federal regulators 23 19 16 19 23 0 0 15
2022 Compliance, inspection and enforcement 39 17 15 10 17 0 4 45
2022 Communications or public affairs 25 33 21 13 8 0 0 130
2022 Access to information and privacy 29 28 34 0 0 0 8 10
2022 Security 23 42 17 18 0 0 0 20
2022 Science and technology 32 26 18 15 3 0 6 35
2022 Administration and operations 32 28 18 10 10 1 1 660
2022 Human resources 35 31 16 5 4 6 4 45
2022 Financial management 28 34 17 11 9 0 1 285
2022 Procurement 40 21 25 9 6 0 0 35
2022 Real property 14 44 19 15 7 0 0 20
2022 Material management 58 29 0 0 7 0 6 10
2022 Information management 32 25 25 13 3 0 3 100
2022 Information technology 31 36 15 8 6 0 3 125
2022 Evaluation 28 40 16 16 0 0 0 25
2022 Data sciences 32 41 16 5 6 0 0 70
2022 Policy 22 29 24 12 12 0 0 460
2022 Project management 24 27 24 12 12 0 0 320
2022 Other services to the public 42 28 15 5 8 0 2 160
2022 None of the above 26 27 22 9 13 1 3 190
2020 Client contact centre 39 30 17 10 4 1 0 175
2020 Health care practitioners 23 28 21 16 10 0 1 230
2020 Federal regulators 30 24 15 7 24 0 0 10
2020 Compliance, inspection and enforcement 40 21 17 9 13 0 0 45
2020 Communications or public affairs 33 25 17 16 9 0 0 105
2020 Security 27 19 16 19 19 0 0 20
2020 Science and technology 30 43 17 10 0 0 0 45
2020 Legal services 41 18 9 32 0 0 0 10
2020 Administration and operations 31 32 20 11 4 0 1 770
2020 Human resources 36 39 11 11 3 0 0 35
2020 Financial management 35 29 19 10 6 0 1 275
2020 Procurement 34 40 15 6 6 0 0 30
2020 Real property 22 22 20 18 15 3 0 35
2020 Material management 45 20 0 14 13 0 8 10
2020 Information management 38 28 15 8 7 0 4 110
2020 Information technology 39 28 17 13 2 0 0 120
2020 Evaluation 37 28 21 7 7 0 0 15
2020 Data sciences 30 34 19 8 9 0 0 55
2020 Policy 24 35 22 11 7 0 0 400
2020 Project management 25 33 21 12 8 0 0 290
2020 Other services to the public 34 27 17 8 10 2 1 200
2020 None of the above 34 27 19 13 5 1 1 225
2019 Client contact centre 35 29 18 10 8 0 0 130
2019 Health care practitioners 24 38 20 8 8 0 1 240
2019 Compliance, inspection and enforcement 35 30 14 11 9 0 0 40
2019 Communications or public affairs 21 20 35 15 9 0 0 75
2019 Security 16 24 11 22 27 0 0 20
2019 Science and technology 14 33 34 8 7 3 0 35
2019 Administration and operations 29 29 20 13 8 0 1 730
2019 Human resources 33 19 12 25 11 0 0 40
2019 Financial management 22 30 25 10 11 1 0 225
2019 Procurement 12 39 19 21 9 0 0 20
2019 Real property 13 29 18 18 22 0 0 25
2019 Information management 31 35 19 10 1 0 4 95
2019 Information technology 26 34 17 14 7 1 0 80
2019 Evaluation 21 27 22 15 15 0 0 10
2019 Data sciences 25 40 20 4 11 0 0 45
2019 Policy 17 33 24 17 9 0 0 310
2019 Project management 18 30 25 15 12 0 0 290
2019 Other services to the public 29 28 22 10 9 1 1 180
2019 None of the above 26 28 20 13 10 1 2 210

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 28 11 11 10 1 2 39 61 220
2024 Health care practitioners 30 24 19 14 13 1 0 30 70 300
2024 Intelligence analysts 53 12 15 7 8 4 0 56 44 25
2024 Federal regulators 56 12 0 12 15 0 5 59 41 20
2024 Compliance, inspection and enforcement 36 44 7 2 10 0 0 36 64 45
2024 Communications or public affairs 37 28 11 13 10 0 1 37 63 130
2024 Access to information and privacy 65 29 6 0 0 0 0 65 35 10
2024 Security 38 14 33 2 13 0 0 38 62 35
2024 Science and technology 34 24 10 8 9 0 15 40 60 55
2024 Legal services 56 6 14 8 15 0 0 56 44 15
2024 Administration and operations 43 26 13 7 9 2 1 44 56 960
2024 Human resources 36 28 14 9 10 1 2 37 63 220
2024 Financial management 40 26 18 6 7 1 1 41 59 390
2024 Procurement 53 27 10 6 2 0 2 54 46 40
2024 Real property 55 26 3 7 8 0 0 55 45 20
2024 Information management 51 25 9 8 6 0 1 51 49 115
2024 Information technology 60 20 12 3 5 0 1 60 40 180
2024 Evaluation 41 29 16 7 7 0 0 41 59 25
2024 Data sciences 46 31 13 4 5 0 1 47 53 80
2024 Policy 40 30 12 7 10 0 1 41 59 595
2024 Project management 37 28 14 9 10 2 0 38 62 375
2024 Other services to the public 34 30 16 7 10 0 2 35 65 215
2024 None of the above 41 24 13 6 14 2 1 42 58 285
2022 Client contact centre 46 24 13 10 7 0 1 140
2022 Health care practitioners 41 20 15 9 14 0 1 220
2022 Federal regulators 19 27 15 5 30 0 4 15
2022 Compliance, inspection and enforcement 48 16 16 10 9 0 0 45
2022 Communications or public affairs 49 27 10 7 4 1 0 130
2022 Access to information and privacy 44 22 19 6 0 0 8 10
2022 Security 47 40 4 9 0 0 0 20
2022 Science and technology 47 20 11 11 5 0 6 35
2022 Administration and operations 45 25 13 6 8 0 2 660
2022 Human resources 36 39 6 13 2 0 4 45
2022 Financial management 39 30 16 8 7 0 0 285
2022 Procurement 48 22 24 2 2 3 0 35
2022 Real property 21 60 9 3 0 7 0 20
2022 Material management 61 19 14 0 0 0 6 10
2022 Information management 49 21 13 9 6 0 2 100
2022 Information technology 54 29 5 7 3 0 1 125
2022 Evaluation 73 14 7 3 3 0 0 25
2022 Data sciences 58 22 10 4 6 0 0 70
2022 Policy 45 28 15 7 5 0 2 460
2022 Project management 41 30 14 8 6 1 1 320
2022 Other services to the public 52 27 12 3 4 1 1 160
2022 None of the above 38 29 8 8 12 1 5 190
2020 Client contact centre 41 24 19 9 5 1 1 170
2020 Health care practitioners 38 22 15 15 9 1 0 230
2020 Federal regulators 54 7 15 0 24 0 0 10
2020 Compliance, inspection and enforcement 50 20 11 14 5 0 0 45
2020 Communications or public affairs 53 19 14 7 6 1 0 105
2020 Security 46 35 0 10 10 0 0 20
2020 Science and technology 48 23 12 16 2 0 0 45
2020 Administration and operations 45 28 13 9 5 0 0 770
2020 Human resources 55 16 13 11 5 0 0 35
2020 Financial management 49 24 13 7 6 0 1 275
2020 Procurement 52 18 14 9 6 0 0 30
2020 Real property 35 29 13 14 3 3 3 30
2020 Material management 38 20 7 8 20 0 8 10
2020 Information management 48 31 9 5 6 0 2 110
2020 Information technology 49 30 10 4 4 0 2 120
2020 Evaluation 51 7 7 14 21 0 0 15
2020 Data sciences 48 29 12 5 6 0 0 55
2020 Policy 52 25 12 5 6 0 0 400
2020 Project management 40 27 14 9 9 1 0 290
2020 Other services to the public 50 23 14 6 5 2 1 195
2020 None of the above 46 22 16 6 7 2 1 225
2019 Client contact centre 39 24 14 13 10 0 0 130
2019 Health care practitioners 35 34 12 9 9 1 1 240
2019 Compliance, inspection and enforcement 32 43 16 3 6 0 0 40
2019 Communications or public affairs 38 31 25 1 4 0 1 75
2019 Security 35 11 37 5 11 0 0 20
2019 Science and technology 35 31 17 10 6 0 0 35
2019 Administration and operations 43 26 16 7 8 0 1 730
2019 Human resources 41 18 16 17 7 0 0 40
2019 Financial management 43 25 15 7 8 2 0 225
2019 Procurement 37 14 23 11 9 6 0 20
2019 Real property 34 19 23 7 17 0 0 25
2019 Information management 48 28 10 7 5 0 2 95
2019 Information technology 34 31 16 7 10 2 0 80
2019 Evaluation 36 49 7 8 0 0 0 10
2019 Data sciences 52 25 11 8 4 0 0 45
2019 Policy 46 24 15 8 7 0 0 315
2019 Project management 35 29 18 11 7 0 0 285
2019 Other services to the public 38 24 16 13 8 0 1 180
2019 None of the above 43 24 18 6 7 1 1 210

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 26 9 4 7 1 2 52 48 220
2024 Health care practitioners 41 28 14 8 8 0 1 42 58 300
2024 Intelligence analysts 57 28 7 8 0 0 0 57 43 25
2024 Federal regulators 64 31 0 0 0 0 5 67 33 20
2024 Compliance, inspection and enforcement 46 18 21 8 8 0 0 46 54 45
2024 Communications or public affairs 42 24 12 8 11 0 2 42 58 135
2024 Access to information and privacy 67 25 8 0 0 0 0 67 33 10
2024 Security 52 22 16 5 3 3 0 53 47 35
2024 Science and technology 43 26 11 0 7 0 12 49 51 55
2024 Legal services 40 24 15 0 15 6 0 42 58 15
2024 Administration and operations 51 26 10 6 5 1 2 52 48 960
2024 Human resources 44 27 12 8 4 2 3 46 54 220
2024 Financial management 45 27 12 4 8 1 2 47 53 390
2024 Procurement 59 19 3 7 9 0 2 60 40 40
2024 Real property 39 25 28 0 3 4 0 41 59 20
2024 Information management 59 24 3 6 6 0 2 60 40 115
2024 Information technology 60 22 10 3 4 0 1 61 39 180
2024 Evaluation 65 9 14 4 7 0 0 65 35 25
2024 Data sciences 38 25 28 4 5 0 0 38 62 80
2024 Policy 47 24 16 6 6 0 1 47 53 595
2024 Project management 48 25 14 7 6 0 1 49 51 380
2024 Other services to the public 48 27 10 6 6 0 3 49 51 210
2024 None of the above 47 26 10 4 11 1 2 48 52 285
2022 Client contact centre 48 25 10 5 9 0 2 140
2022 Health care practitioners 41 27 12 6 13 0 0 220
2022 Federal regulators 41 23 28 0 8 0 0 15
2022 Compliance, inspection and enforcement 58 20 9 6 7 0 0 45
2022 Communications or public affairs 53 28 9 5 5 0 1 130
2022 Access to information and privacy 44 42 5 0 0 0 8 10
2022 Security 63 18 8 5 6 0 0 20
2022 Science and technology 46 18 15 15 0 0 6 35
2022 Administration and operations 51 26 12 4 4 0 1 660
2022 Human resources 37 31 15 2 8 0 6 45
2022 Financial management 55 24 12 4 4 0 1 285
2022 Procurement 66 10 11 5 5 0 2 35
2022 Real property 45 37 9 5 4 0 0 20
2022 Material management 58 36 0 0 0 0 6 10
2022 Information management 55 31 7 4 3 0 1 100
2022 Information technology 62 15 13 5 2 1 2 125
2022 Evaluation 69 18 7 3 3 0 0 25
2022 Data sciences 37 33 15 8 7 0 0 70
2022 Policy 47 26 13 7 6 0 0 460
2022 Project management 48 29 12 6 5 0 1 320
2022 Other services to the public 60 20 7 6 3 0 4 160
2022 None of the above 45 27 12 5 7 2 2 190
2020 Client contact centre 24 31 24 9 10 1 0 170
2020 Health care practitioners 21 32 25 11 10 0 2 230
2020 Federal regulators 23 54 15 7 0 0 0 10
2020 Compliance, inspection and enforcement 18 41 19 17 5 0 0 45
2020 Communications or public affairs 26 31 24 9 9 0 0 105
2020 Security 41 35 14 10 0 0 0 20
2020 Science and technology 27 19 35 17 2 0 0 45
2020 Legal services 18 18 14 36 14 0 0 10
2020 Administration and operations 28 33 21 11 6 0 0 770
2020 Human resources 39 23 16 19 3 0 0 35
2020 Financial management 32 34 22 6 5 0 1 275
2020 Procurement 36 21 24 6 9 0 4 30
2020 Real property 37 24 27 3 9 0 0 35
2020 Material management 50 29 0 8 13 0 0 10
2020 Information management 29 29 20 8 12 0 1 110
2020 Information technology 37 33 22 5 2 1 0 120
2020 Evaluation 35 23 21 14 0 7 0 15
2020 Data sciences 29 36 18 14 3 0 0 55
2020 Policy 22 30 27 12 9 0 0 400
2020 Project management 27 31 23 14 4 0 0 290
2020 Other services to the public 29 29 18 13 9 1 0 200
2020 None of the above 32 33 18 11 5 1 0 225

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 34 19 10 9 1 1 28 72 220
2024 Health care practitioners 22 24 27 15 11 0 1 22 78 300
2024 Intelligence analysts 45 28 0 12 8 3 4 48 52 25
2024 Federal regulators 41 21 22 5 5 0 5 43 57 20
2024 Compliance, inspection and enforcement 30 26 24 14 6 0 0 30 70 45
2024 Communications or public affairs 34 31 15 10 9 0 0 34 66 135
2024 Access to information and privacy 57 28 8 7 0 0 0 57 43 10
2024 Security 30 38 24 5 3 0 0 30 70 35
2024 Science and technology 24 37 15 5 7 0 13 27 73 50
2024 Legal services 28 26 16 8 22 0 0 28 72 15
2024 Administration and operations 34 29 19 8 8 1 1 35 65 955
2024 Human resources 29 30 22 9 6 1 4 30 70 220
2024 Financial management 34 29 18 10 7 1 2 35 65 395
2024 Procurement 28 34 30 6 2 0 0 28 72 40
2024 Real property 41 32 9 11 8 0 0 41 59 20
2024 Information management 39 32 11 6 8 2 1 41 59 115
2024 Information technology 49 28 13 6 3 0 0 49 51 180
2024 Evaluation 36 31 15 15 4 0 0 36 64 25
2024 Data sciences 44 28 15 11 2 0 0 44 56 80
2024 Policy 34 28 20 10 7 1 0 34 66 595
2024 Project management 25 32 25 9 9 0 0 25 75 380
2024 Other services to the public 25 28 21 9 12 2 3 26 74 210
2024 None of the above 31 31 18 10 8 1 1 31 69 285
2022 Client contact centre 29 32 17 11 9 0 2 140
2022 Health care practitioners 32 27 19 8 11 0 2 220
2022 Federal regulators 31 14 33 18 0 0 4 15
2022 Compliance, inspection and enforcement 26 22 32 12 8 0 0 45
2022 Communications or public affairs 30 36 18 11 6 0 0 130
2022 Access to information and privacy 35 36 10 12 0 0 8 10
2022 Security 48 21 14 12 5 0 0 20
2022 Science and technology 22 37 23 12 0 0 6 35
2022 Administration and operations 30 31 17 12 8 0 2 660
2022 Human resources 32 40 6 6 9 0 6 45
2022 Financial management 26 33 24 10 6 0 2 285
2022 Procurement 30 27 27 9 2 0 5 35
2022 Real property 37 13 32 4 13 0 0 20
2022 Material management 33 44 17 0 7 0 0 10
2022 Information management 35 29 17 14 3 0 2 100
2022 Information technology 38 42 12 4 4 0 0 125
2022 Evaluation 36 42 9 9 3 0 0 25
2022 Data sciences 28 49 13 6 4 0 0 70
2022 Policy 31 33 19 11 6 0 1 460
2022 Project management 25 36 19 11 8 0 0 320
2022 Other services to the public 29 36 18 8 9 0 1 160
2022 None of the above 30 26 17 10 12 2 4 185
2020 Client contact centre 25 29 27 11 8 1 1 170
2020 Health care practitioners 10 28 25 23 13 0 0 230
2020 Federal regulators 31 31 23 7 7 0 0 10
2020 Compliance, inspection and enforcement 22 33 20 12 14 0 0 45
2020 Communications or public affairs 26 23 23 16 11 0 0 105
2020 Security 10 41 19 14 10 0 6 20
2020 Science and technology 20 38 27 11 2 2 0 45
2020 Legal services 23 18 18 32 9 0 0 10
2020 Administration and operations 30 29 26 10 6 0 0 770
2020 Human resources 33 40 8 8 5 0 6 35
2020 Financial management 30 30 22 12 5 0 1 275
2020 Procurement 30 37 16 3 10 0 3 30
2020 Real property 18 37 21 21 3 0 0 35
2020 Material management 53 21 0 7 13 7 0 10
2020 Information management 33 35 21 3 6 0 2 110
2020 Information technology 35 31 23 9 2 0 0 120
2020 Evaluation 28 14 14 37 7 0 0 15
2020 Data sciences 18 44 18 11 8 0 2 55
2020 Policy 22 38 22 12 6 0 0 400
2020 Project management 27 31 24 12 7 0 0 290
2020 Other services to the public 32 25 21 13 8 1 0 200
2020 None of the above 27 34 19 8 10 1 0 225
2019 Client contact centre 32 39 16 8 4 1 0 130
2019 Health care practitioners 27 34 18 12 8 0 0 240
2019 Compliance, inspection and enforcement 18 34 19 18 12 0 0 40
2019 Communications or public affairs 32 34 12 13 6 2 0 75
2019 Security 48 35 11 0 5 0 0 20
2019 Science and technology 23 40 26 11 0 0 0 35
2019 Administration and operations 30 33 21 9 7 0 0 730
2019 Human resources 31 29 26 11 2 0 0 40
2019 Financial management 33 32 18 9 6 1 0 225
2019 Procurement 29 38 13 11 9 0 0 20
2019 Real property 26 18 30 16 7 3 0 25
2019 Information management 37 34 17 8 2 0 2 90
2019 Information technology 30 32 23 6 7 1 1 80
2019 Evaluation 38 17 46 0 0 0 0 10
2019 Data sciences 32 37 21 9 0 2 0 45
2019 Policy 30 38 18 9 5 0 0 310
2019 Project management 24 35 20 14 7 0 0 290
2019 Other services to the public 22 43 21 10 3 1 0 175
2019 None of the above 39 24 20 8 6 1 2 210

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 17 9 6 18 1 5 47 53 220
2024 Health care practitioners 21 24 19 15 19 0 1 21 79 300
2024 Intelligence analysts 49 8 12 15 11 0 5 51 49 25
2024 Federal regulators 14 11 11 17 35 0 11 16 84 20
2024 Compliance, inspection and enforcement 24 29 8 13 24 0 2 25 75 45
2024 Communications or public affairs 26 12 18 10 30 0 4 27 73 130
2024 Access to information and privacy 65 15 7 7 7 0 0 65 35 10
2024 Security 34 16 27 5 18 0 0 34 66 35
2024 Science and technology 23 16 20 3 23 0 15 27 73 50
2024 Legal services 28 0 15 23 34 0 0 28 72 15
2024 Administration and operations 34 18 15 10 21 1 2 34 66 960
2024 Human resources 26 20 16 11 20 1 5 28 72 220
2024 Financial management 32 16 16 8 23 1 4 33 67 395
2024 Procurement 26 14 15 11 23 0 11 29 71 40
2024 Real property 19 5 29 16 32 0 0 19 81 20
2024 Information management 43 17 12 10 13 1 4 45 55 115
2024 Information technology 46 16 15 5 16 0 2 47 53 180
2024 Evaluation 14 14 6 11 51 3 0 15 85 25
2024 Data sciences 31 12 12 13 28 0 4 32 68 80
2024 Policy 24 15 15 14 28 0 3 25 75 595
2024 Project management 26 16 15 14 28 0 1 26 74 380
2024 Other services to the public 27 24 17 7 20 2 3 28 72 215
2024 None of the above 32 19 13 7 25 1 4 33 67 290
2022 Client contact centre 54 19 8 8 7 1 3 140
2022 Health care practitioners 47 24 9 9 7 1 3 220
2022 Federal regulators 68 0 17 5 5 0 4 15
2022 Compliance, inspection and enforcement 54 19 8 2 16 0 2 45
2022 Communications or public affairs 55 14 10 10 8 0 4 130
2022 Access to information and privacy 48 5 32 0 6 0 8 10
2022 Security 68 6 16 5 0 0 4 20
2022 Science and technology 49 19 11 10 4 0 6 35
2022 Administration and operations 54 21 11 5 7 1 3 660
2022 Human resources 55 17 3 8 7 0 10 45
2022 Financial management 51 23 10 5 8 1 3 285
2022 Procurement 54 24 10 0 4 0 7 35
2022 Real property 63 14 4 0 10 0 9 20
2022 Material management 75 12 0 0 7 0 6 10
2022 Information management 63 22 4 5 3 0 3 100
2022 Information technology 61 11 16 4 7 1 0 125
2022 Evaluation 42 19 19 0 14 0 6 25
2022 Data sciences 54 28 6 0 11 0 1 70
2022 Policy 45 17 15 9 10 0 4 460
2022 Project management 44 23 13 6 11 0 4 320
2022 Other services to the public 57 22 7 4 7 0 3 160
2022 None of the above 51 20 9 3 11 0 5 190
2020 Client contact centre 49 27 12 6 2 0 4 170
2020 Health care practitioners 37 33 20 4 5 0 1 230
2020 Federal regulators 36 50 14 0 0 0 0 10
2020 Compliance, inspection and enforcement 40 26 24 3 7 0 0 45
2020 Communications or public affairs 35 35 20 7 2 0 1 105
2020 Security 51 23 21 5 0 0 0 20
2020 Science and technology 47 23 24 3 3 0 0 45
2020 Legal services 18 18 32 9 23 0 0 10
2020 Administration and operations 50 31 13 4 2 0 0 770
2020 Human resources 49 17 11 8 3 0 11 35
2020 Financial management 55 28 10 3 1 0 2 275
2020 Procurement 67 20 6 3 0 0 3 30
2020 Real property 48 34 13 0 0 0 5 35
2020 Material management 52 7 28 0 13 0 0 10
2020 Information management 43 34 18 1 3 0 1 110
2020 Information technology 59 21 9 8 1 0 1 120
2020 Evaluation 56 37 7 0 0 0 0 15
2020 Data sciences 47 32 12 7 0 0 2 55
2020 Policy 41 29 17 6 5 0 2 400
2020 Project management 51 28 12 5 3 0 0 285
2020 Other services to the public 48 29 12 6 3 1 0 195
2020 None of the above 46 27 14 5 5 0 2 225
2019 Client contact centre 45 31 11 7 4 0 1 130
2019 Health care practitioners 30 33 18 10 8 0 1 235
2019 Compliance, inspection and enforcement 47 21 20 6 7 0 0 40
2019 Communications or public affairs 33 31 19 8 9 0 0 75
2019 Security 53 31 5 6 5 0 0 20
2019 Science and technology 34 41 12 8 6 0 0 35
2019 Administration and operations 54 23 12 6 4 0 2 725
2019 Human resources 54 21 17 4 4 0 0 40
2019 Financial management 57 24 9 5 4 1 1 220
2019 Procurement 41 46 0 3 9 0 0 20
2019 Real property 47 15 24 3 11 0 0 25
2019 Information management 50 23 13 5 5 0 3 90
2019 Information technology 59 21 10 6 2 1 0 80
2019 Evaluation 54 22 16 0 8 0 0 10
2019 Data sciences 46 23 18 9 2 0 2 45
2019 Policy 50 24 13 7 5 0 0 315
2019 Project management 48 25 11 7 8 0 1 285
2019 Other services to the public 51 22 12 9 6 0 0 180
2019 None of the above 50 21 16 5 5 1 2 210

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 27 19 7 5 1 2 41 59 220
2024 Health care practitioners 25 37 21 9 7 0 2 25 75 300
2024 Intelligence analysts 39 25 6 26 0 0 4 40 60 25
2024 Federal regulators 34 33 11 0 22 0 0 34 66 20
2024 Compliance, inspection and enforcement 20 32 24 11 11 0 2 20 80 45
2024 Communications or public affairs 26 33 22 11 8 0 1 26 74 135
2024 Access to information and privacy 53 15 32 0 0 0 0 53 47 10
2024 Security 30 33 14 12 11 0 0 30 70 35
2024 Science and technology 27 26 17 6 12 0 12 31 69 55
2024 Legal services 36 12 18 8 26 0 0 36 64 15
2024 Administration and operations 42 28 15 6 6 1 1 43 57 960
2024 Human resources 33 29 16 8 9 1 5 34 66 220
2024 Financial management 44 30 11 5 8 0 1 45 55 395
2024 Procurement 43 39 6 4 7 0 0 43 57 40
2024 Real property 34 36 10 8 13 0 0 34 66 20
2024 Information management 48 30 13 3 4 1 2 49 51 115
2024 Information technology 64 21 9 2 4 0 1 64 36 180
2024 Evaluation 23 39 6 13 19 0 0 23 77 25
2024 Data sciences 36 32 18 8 5 1 0 36 64 80
2024 Policy 32 29 17 8 13 0 1 32 68 595
2024 Project management 33 31 18 9 9 0 0 33 67 375
2024 Other services to the public 38 37 10 5 8 1 1 39 61 215
2024 None of the above 40 25 11 11 10 1 2 42 58 290
2022 Client contact centre 45 35 13 3 4 0 2 140
2022 Health care practitioners 30 33 19 10 6 1 1 220
2022 Federal regulators 58 15 14 14 0 0 0 15
2022 Compliance, inspection and enforcement 44 27 12 9 8 0 0 45
2022 Communications or public affairs 48 33 14 3 3 0 0 130
2022 Access to information and privacy 41 32 0 19 0 0 8 10
2022 Security 35 47 4 0 14 0 0 15
2022 Science and technology 30 43 11 5 4 0 6 35
2022 Administration and operations 46 32 13 4 3 0 1 660
2022 Human resources 39 29 15 2 8 0 6 45
2022 Financial management 48 33 9 5 5 0 1 285
2022 Procurement 44 35 12 7 2 0 0 35
2022 Real property 31 38 9 13 9 0 0 20
2022 Material management 65 29 6 0 0 0 0 10
2022 Information management 51 35 5 2 3 0 3 95
2022 Information technology 67 16 8 6 2 1 0 125
2022 Evaluation 30 34 20 6 10 0 0 25
2022 Data sciences 44 40 9 5 2 0 0 70
2022 Policy 41 36 14 6 3 0 0 460
2022 Project management 42 34 13 5 5 0 0 320
2022 Other services to the public 45 35 10 5 5 0 1 160
2022 None of the above 40 29 13 7 6 1 4 190
2020 Client contact centre 28 38 21 7 6 0 0 170
2020 Health care practitioners 19 29 29 11 12 0 0 230
2020 Federal regulators 14 43 37 7 0 0 0 10
2020 Compliance, inspection and enforcement 26 25 31 5 13 0 0 45
2020 Communications or public affairs 18 36 25 11 10 0 0 105
2020 Security 50 30 10 5 5 0 0 20
2020 Science and technology 20 36 25 6 12 0 0 45
2020 Legal services 18 41 18 0 23 0 0 10
2020 Administration and operations 30 37 19 10 4 0 0 775
2020 Human resources 29 48 14 3 3 0 3 35
2020 Financial management 31 42 17 8 1 0 0 275
2020 Procurement 32 33 28 3 4 0 0 30
2020 Real property 25 24 38 13 0 0 0 35
2020 Material management 37 34 0 16 13 0 0 10
2020 Information management 38 31 20 5 4 0 1 110
2020 Information technology 52 35 8 3 2 0 0 120
2020 Evaluation 28 23 21 14 14 0 0 15
2020 Data sciences 14 43 25 10 7 0 2 55
2020 Policy 18 40 23 12 7 0 0 400
2020 Project management 30 35 19 12 5 0 0 290
2020 Other services to the public 26 37 20 9 7 0 0 195
2020 None of the above 31 30 23 10 6 0 0 225

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 68 9 7 2 4 2 8 75 25 220
2024 Health care practitioners 58 18 7 2 4 1 9 65 35 300
2024 Intelligence analysts 72 16 0 0 0 4 8 82 18 25
2024 Federal regulators 41 21 5 11 11 0 11 46 54 20
2024 Compliance, inspection and enforcement 63 11 5 2 5 8 8 75 25 45
2024 Communications or public affairs 55 14 5 4 9 0 12 63 37 135
2024 Access to information and privacy 87 0 7 7 0 0 0 87 13 10
2024 Security 63 25 7 2 3 0 0 63 37 35
2024 Science and technology 57 17 3 3 2 0 18 70 30 55
2024 Legal services 41 24 8 0 20 6 0 44 56 15
2024 Administration and operations 67 12 5 3 4 2 8 74 26 960
2024 Human resources 52 18 7 3 4 2 12 61 39 220
2024 Financial management 60 17 5 3 5 1 8 66 34 395
2024 Procurement 59 12 0 8 10 2 10 66 34 40
2024 Real property 62 27 0 3 0 4 3 67 33 20
2024 Information management 70 11 4 3 1 1 10 78 22 115
2024 Information technology 76 11 5 1 0 0 8 82 18 180
2024 Evaluation 51 10 0 7 16 3 13 61 39 25
2024 Data sciences 71 9 6 0 5 0 9 78 22 80
2024 Policy 62 9 7 2 7 1 11 71 29 590
2024 Project management 64 14 5 3 4 1 8 70 30 380
2024 Other services to the public 62 12 3 4 4 0 14 73 27 215
2024 None of the above 62 14 4 4 5 2 9 70 30 290

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 11 9 5 9 2 7 63 37 220
2024 Health care practitioners 48 16 11 7 8 1 9 54 46 300
2024 Intelligence analysts 65 15 4 0 3 4 8 74 26 25
2024 Federal regulators 41 12 15 4 22 0 5 43 57 20
2024 Compliance, inspection and enforcement 62 10 8 2 11 3 5 67 33 45
2024 Communications or public affairs 51 14 8 3 15 0 10 56 44 135
2024 Access to information and privacy 80 0 14 0 7 0 0 80 20 10
2024 Security 55 25 7 2 8 0 2 57 43 35
2024 Science and technology 51 13 5 9 5 0 18 62 38 55
2024 Legal services 34 17 8 0 35 6 0 36 64 15
2024 Administration and operations 54 14 11 5 10 1 6 58 42 960
2024 Human resources 44 19 9 8 8 3 8 49 51 220
2024 Financial management 45 20 9 7 11 1 6 49 51 395
2024 Procurement 48 15 7 8 10 4 8 55 45 40
2024 Real property 72 8 0 8 8 0 3 75 25 20
2024 Information management 62 10 6 4 7 1 9 70 30 115
2024 Information technology 65 15 8 4 4 0 4 68 32 180
2024 Evaluation 32 14 4 19 22 0 9 35 65 25
2024 Data sciences 61 13 7 5 7 0 7 65 35 80
2024 Policy 49 13 8 6 13 2 9 54 46 590
2024 Project management 45 17 14 6 10 1 7 49 51 380
2024 Other services to the public 50 18 5 6 11 0 10 56 44 215
2024 None of the above 53 11 10 4 11 2 8 60 40 290

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 70 11 5 2 4 1 6 76 24 220
2024 Health care practitioners 58 14 13 3 6 1 4 61 39 300
2024 Intelligence analysts 81 5 0 6 4 0 4 84 16 25
2024 Federal regulators 54 12 24 6 4 0 0 54 46 15
2024 Compliance, inspection and enforcement 63 14 2 0 11 5 5 70 30 45
2024 Communications or public affairs 66 11 5 4 7 0 6 71 29 135
2024 Access to information and privacy 100 0 0 0 0 0 0 100 0 10
2024 Security 76 11 8 3 0 0 3 78 22 35
2024 Science and technology 61 16 3 3 1 0 16 72 28 55
2024 Legal services 58 7 8 13 7 0 6 62 38 15
2024 Administration and operations 66 13 7 4 4 1 4 70 30 960
2024 Human resources 64 12 5 4 5 1 8 71 29 220
2024 Financial management 66 12 6 4 6 2 4 70 30 395
2024 Procurement 73 4 7 0 0 6 10 87 13 40
2024 Real property 67 8 5 0 9 4 7 76 24 20
2024 Information management 77 10 1 2 2 2 6 83 17 115
2024 Information technology 85 5 3 1 3 0 3 87 13 180
2024 Evaluation 45 18 9 11 4 0 14 52 48 25
2024 Data sciences 76 10 12 1 0 1 0 76 24 80
2024 Policy 65 12 6 4 6 2 5 70 30 595
2024 Project management 64 12 8 5 6 1 5 68 32 380
2024 Other services to the public 67 10 5 5 3 0 9 74 26 215
2024 None of the above 60 15 7 4 7 2 5 65 35 290
2022 Client contact centre 69 14 4 2 3 1 7 140
2022 Health care practitioners 59 15 10 4 10 0 3 220
2022 Federal regulators 51 9 25 5 11 0 0 15
2022 Compliance, inspection and enforcement 68 10 1 4 6 3 8 45
2022 Communications or public affairs 69 12 5 4 3 3 4 130
2022 Access to information and privacy 75 7 0 0 0 10 8 10
2022 Security 75 5 6 0 0 6 9 20
2022 Science and technology 68 11 5 2 2 0 12 35
2022 Administration and operations 71 12 5 2 4 1 4 660
2022 Human resources 82 4 2 0 0 2 10 45
2022 Financial management 76 10 4 2 4 1 3 285
2022 Procurement 75 12 9 2 0 0 2 35
2022 Real property 65 17 9 0 0 0 9 20
2022 Material management 82 12 0 0 0 0 6 10
2022 Information management 73 9 3 6 2 1 6 100
2022 Information technology 76 8 4 6 1 1 4 125
2022 Evaluation 87 6 0 0 7 0 0 25
2022 Data sciences 76 14 3 1 2 2 2 70
2022 Policy 74 10 6 2 4 1 4 460
2022 Project management 68 10 8 4 4 2 4 320
2022 Other services to the public 75 10 4 1 3 2 5 160
2022 None of the above 63 8 8 4 7 2 8 190
2020 Client contact centre 68 14 7 4 2 1 4 170
2020 Health care practitioners 64 19 6 6 3 1 1 230
2020 Federal regulators 100 0 0 0 0 0 0 10
2020 Compliance, inspection and enforcement 73 10 0 2 7 4 5 45
2020 Communications or public affairs 78 8 8 3 3 0 1 105
2020 Security 75 5 11 0 0 5 5 20
2020 Science and technology 64 10 18 5 2 0 2 45
2020 Legal services 73 18 0 9 0 0 0 10
2020 Administration and operations 74 11 6 3 3 1 2 775
2020 Human resources 75 8 3 3 3 3 5 35
2020 Financial management 78 10 4 2 3 0 3 275
2020 Procurement 74 11 6 3 0 0 7 30
2020 Real property 61 20 9 0 6 0 3 35
2020 Material management 79 0 0 0 0 8 13 10
2020 Information management 80 11 2 2 2 0 4 110
2020 Information technology 83 8 3 3 2 0 1 120
2020 Evaluation 79 0 7 7 7 0 0 15
2020 Data sciences 80 12 0 2 2 0 4 55
2020 Policy 77 10 5 3 4 0 2 400
2020 Project management 70 11 7 5 4 1 1 285
2020 Other services to the public 70 13 5 4 4 3 0 195
2020 None of the above 73 10 6 1 3 2 4 230
2019 Client contact centre 55 20 13 5 5 1 2 130
2019 Health care practitioners 56 21 11 5 6 0 1 235
2019 Compliance, inspection and enforcement 69 21 4 3 3 0 0 45
2019 Communications or public affairs 55 24 8 4 7 1 1 75
2019 Security 78 0 11 0 11 0 0 20
2019 Science and technology 65 15 10 7 3 0 0 35
2019 Administration and operations 60 17 8 7 6 1 2 725
2019 Human resources 60 9 12 6 7 0 5 40
2019 Financial management 66 14 6 4 6 2 3 225
2019 Procurement 60 21 0 3 10 6 0 20
2019 Real property 48 17 18 0 17 0 0 25
2019 Information management 68 16 10 2 3 1 0 90
2019 Information technology 65 16 5 6 6 0 2 80
2019 Evaluation 78 7 7 0 7 0 0 10
2019 Data sciences 51 30 9 2 4 2 2 45
2019 Policy 61 15 10 5 6 2 1 310
2019 Project management 58 17 10 4 9 1 2 285
2019 Other services to the public 58 18 11 4 7 1 2 175
2019 None of the above 61 14 8 6 8 0 3 210

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 18 8 3 3 1 4 66 34 220
2024 Health care practitioners 52 26 10 5 5 0 2 54 46 300
2024 Intelligence analysts 55 23 10 4 4 0 4 58 42 25
2024 Federal regulators 71 17 6 5 0 0 0 71 29 20
2024 Compliance, inspection and enforcement 51 33 2 4 4 3 3 55 45 45
2024 Communications or public affairs 59 20 10 3 4 0 3 60 40 135
2024 Access to information and privacy 77 8 15 0 0 0 0 77 23 10
2024 Security 65 28 5 3 0 0 0 65 35 35
2024 Science and technology 59 18 6 4 0 0 12 68 32 55
2024 Legal services 51 27 8 0 7 0 6 54 46 15
2024 Administration and operations 59 23 9 3 3 1 2 61 39 960
2024 Human resources 60 20 7 3 3 0 6 64 36 220
2024 Financial management 55 24 9 4 3 1 3 57 43 395
2024 Procurement 64 20 13 0 0 0 2 66 34 35
2024 Real property 68 22 5 0 0 4 0 71 29 20
2024 Information management 63 23 4 4 3 0 3 65 35 115
2024 Information technology 74 16 2 2 4 0 2 75 25 180
2024 Evaluation 49 34 14 3 0 0 0 49 51 25
2024 Data sciences 71 19 6 3 0 0 1 72 28 80
2024 Policy 64 19 7 4 4 1 2 66 34 595
2024 Project management 55 24 10 4 4 0 3 57 43 380
2024 Other services to the public 51 27 8 2 5 1 7 55 45 215
2024 None of the above 53 27 9 3 4 1 4 56 44 285
2022 Client contact centre 58 29 5 2 1 0 4 140
2022 Health care practitioners 58 22 9 4 4 1 2 220
2022 Federal regulators 33 49 12 0 5 0 0 15
2022 Compliance, inspection and enforcement 68 9 12 4 2 0 5 45
2022 Communications or public affairs 61 26 5 4 1 0 3 130
2022 Access to information and privacy 58 24 0 0 0 0 18 10
2022 Security 75 19 0 0 0 0 6 20
2022 Science and technology 61 28 2 0 2 0 6 35
2022 Administration and operations 63 22 7 2 2 1 4 660
2022 Human resources 62 24 2 2 0 0 10 45
2022 Financial management 66 21 6 2 2 0 3 285
2022 Procurement 81 16 0 3 0 0 0 35
2022 Real property 51 34 15 0 0 0 0 20
2022 Material management 80 7 7 0 0 0 6 10
2022 Information management 60 22 8 4 2 0 5 100
2022 Information technology 65 17 11 1 2 0 4 125
2022 Evaluation 75 18 7 0 0 0 0 25
2022 Data sciences 74 18 4 1 2 0 1 70
2022 Policy 68 21 6 2 2 0 1 460
2022 Project management 58 28 6 4 3 0 1 320
2022 Other services to the public 62 26 8 1 1 0 2 160
2022 None of the above 50 26 8 3 3 1 8 190
2020 Client contact centre 59 23 10 3 2 0 4 170
2020 Health care practitioners 47 34 10 5 1 1 1 230
2020 Federal regulators 57 21 0 0 22 0 0 10
2020 Compliance, inspection and enforcement 62 23 7 2 5 2 0 45
2020 Communications or public affairs 60 24 10 3 3 0 1 105
2020 Security 76 10 5 0 0 5 5 20
2020 Science and technology 61 32 7 0 0 0 0 40
2020 Legal services 82 18 0 0 0 0 0 10
2020 Administration and operations 61 24 9 3 1 0 1 770
2020 Human resources 67 17 5 3 3 0 5 35
2020 Financial management 67 22 7 2 1 0 1 275
2020 Procurement 67 17 10 0 3 0 3 30
2020 Real property 57 27 10 0 3 0 3 35
2020 Material management 64 8 0 0 8 0 21 10
2020 Information management 63 25 6 1 2 0 4 110
2020 Information technology 75 14 6 1 2 1 1 120
2020 Evaluation 72 14 14 0 0 0 0 15
2020 Data sciences 68 20 3 2 2 0 4 55
2020 Policy 71 18 6 1 2 0 1 400
2020 Project management 60 23 10 3 2 1 1 290
2020 Other services to the public 59 28 6 5 1 1 1 195
2020 None of the above 61 25 7 0 3 0 3 230
2019 Client contact centre 51 30 8 6 4 0 1 130
2019 Health care practitioners 45 31 13 7 3 0 1 235
2019 Compliance, inspection and enforcement 63 27 7 3 0 0 0 45
2019 Communications or public affairs 42 34 12 8 4 0 0 75
2019 Security 71 23 0 0 6 0 0 15
2019 Science and technology 36 42 17 5 0 0 0 35
2019 Administration and operations 52 28 10 5 4 0 1 725
2019 Human resources 50 31 7 5 2 0 5 40
2019 Financial management 50 33 8 4 3 0 1 225
2019 Procurement 55 21 14 4 6 0 0 20
2019 Real property 54 26 5 5 10 0 0 25
2019 Information management 57 20 11 5 3 0 4 90
2019 Information technology 54 29 9 2 4 0 2 80
2019 Evaluation 77 8 7 0 7 0 0 10
2019 Data sciences 44 40 6 6 4 0 0 45
2019 Policy 49 31 13 3 2 1 1 310
2019 Project management 47 32 14 3 3 0 0 285
2019 Other services to the public 48 30 13 2 4 0 2 180
2019 None of the above 50 27 12 3 7 0 2 210

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 14 7 6 5 1 3 66 34 220
2024 Health care practitioners 48 24 13 6 7 0 1 49 51 295
2024 Intelligence analysts 72 16 0 3 4 0 4 75 25 25
2024 Federal regulators 72 17 6 0 4 0 0 72 28 20
2024 Compliance, inspection and enforcement 56 18 9 0 12 3 2 59 41 45
2024 Communications or public affairs 56 15 12 4 10 0 3 58 42 135
2024 Access to information and privacy 85 7 8 0 0 0 0 85 15 10
2024 Security 77 11 9 2 0 0 0 77 23 35
2024 Science and technology 59 15 6 5 3 0 12 67 33 55
2024 Legal services 59 7 18 0 15 0 0 59 41 15
2024 Administration and operations 60 16 9 6 7 0 2 61 39 955
2024 Human resources 56 20 6 5 9 0 5 59 41 220
2024 Financial management 57 19 7 7 6 1 3 59 41 395
2024 Procurement 72 9 13 2 2 0 2 74 26 40
2024 Real property 64 5 0 5 18 4 3 70 30 20
2024 Information management 72 16 2 1 6 0 3 74 26 115
2024 Information technology 80 9 2 2 6 0 2 81 19 180
2024 Evaluation 51 9 11 15 14 0 0 51 49 25
2024 Data sciences 65 15 9 8 2 0 1 65 35 80
2024 Policy 58 19 9 4 7 1 2 60 40 590
2024 Project management 59 16 9 5 9 0 2 60 40 380
2024 Other services to the public 58 18 6 5 6 2 5 63 37 215
2024 None of the above 55 17 10 5 8 2 2 58 42 290
2022 Client contact centre 64 19 7 3 4 1 3 140
2022 Health care practitioners 54 22 7 5 10 1 1 220
2022 Federal regulators 47 15 6 5 26 0 0 15
2022 Compliance, inspection and enforcement 65 15 7 2 7 0 4 45
2022 Communications or public affairs 57 24 8 4 4 0 2 130
2022 Access to information and privacy 63 7 0 12 0 0 18 10
2022 Security 70 10 9 5 0 0 6 20
2022 Science and technology 60 15 4 14 0 0 6 35
2022 Administration and operations 64 17 7 4 5 1 3 655
2022 Human resources 68 18 4 0 0 0 10 45
2022 Financial management 61 19 5 4 9 0 2 285
2022 Procurement 74 13 10 3 0 0 0 35
2022 Real property 47 37 0 12 0 0 4 20
2022 Material management 80 7 7 0 0 0 6 10
2022 Information management 64 16 6 5 5 0 4 95
2022 Information technology 73 14 2 3 4 0 3 125
2022 Evaluation 61 36 0 0 3 0 0 25
2022 Data sciences 67 20 9 2 1 0 1 70
2022 Policy 62 19 12 2 5 0 0 455
2022 Project management 64 15 9 5 6 0 2 320
2022 Other services to the public 66 15 8 3 4 0 2 160
2022 None of the above 59 16 7 3 9 0 6 190
2020 Client contact centre 61 20 8 6 4 0 2 170
2020 Health care practitioners 52 23 15 4 5 1 0 230
2020 Federal regulators 71 7 0 22 0 0 0 10
2020 Compliance, inspection and enforcement 68 8 13 2 6 2 0 45
2020 Communications or public affairs 67 18 5 3 8 0 0 105
2020 Security 56 14 10 6 5 5 5 20
2020 Science and technology 61 21 10 5 4 0 0 45
2020 Legal services 82 9 9 0 0 0 0 10
2020 Administration and operations 62 19 9 5 3 0 1 770
2020 Human resources 56 17 9 7 6 0 6 35
2020 Financial management 65 16 9 3 5 0 2 275
2020 Procurement 58 20 12 3 3 0 3 30
2020 Real property 60 22 3 6 9 0 0 35
2020 Material management 59 14 7 8 13 0 0 10
2020 Information management 66 12 11 6 2 0 4 110
2020 Information technology 68 18 5 3 4 1 1 115
2020 Evaluation 65 21 7 0 7 0 0 15
2020 Data sciences 70 17 3 3 2 0 4 55
2020 Policy 65 17 9 4 4 0 0 400
2020 Project management 59 19 8 5 7 1 1 285
2020 Other services to the public 65 19 6 5 4 1 0 195
2020 None of the above 63 17 9 4 3 0 3 225
2019 Client contact centre 53 23 12 3 8 0 2 135
2019 Health care practitioners 50 24 12 8 6 0 1 235
2019 Compliance, inspection and enforcement 70 16 6 7 0 0 0 40
2019 Communications or public affairs 51 31 7 4 8 0 0 75
2019 Security 73 11 5 0 11 0 0 20
2019 Science and technology 48 25 16 6 5 0 0 35
2019 Administration and operations 56 20 10 6 7 0 1 725
2019 Human resources 54 12 15 7 7 2 2 40
2019 Financial management 57 18 11 8 5 0 0 225
2019 Procurement 42 11 20 4 16 7 0 20
2019 Real property 45 25 8 4 18 0 0 25
2019 Information management 67 15 7 5 4 0 1 90
2019 Information technology 57 13 17 5 6 0 2 80
2019 Evaluation 56 30 7 0 7 0 0 10
2019 Data sciences 55 28 6 6 2 0 2 45
2019 Policy 53 22 11 5 7 1 1 310
2019 Project management 50 20 14 7 9 0 0 290
2019 Other services to the public 58 21 6 5 9 0 1 175
2019 None of the above 56 22 10 6 5 0 2 210

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 6 5 4 1 1 20 80 20 220
2024 Health care practitioners 50 14 8 1 2 0 25 66 34 300
2024 Intelligence analysts 76 12 3 4 0 0 4 80 20 25
2024 Federal regulators 57 16 11 0 5 0 10 64 36 20
2024 Compliance, inspection and enforcement 53 13 2 0 0 3 29 79 21 45
2024 Communications or public affairs 61 9 10 1 2 0 17 74 26 135
2024 Access to information and privacy 79 7 0 0 0 0 14 92 8 10
2024 Security 73 8 7 0 2 0 10 81 19 35
2024 Science and technology 62 15 1 0 0 0 21 79 21 50
2024 Legal services 62 13 8 0 7 0 10 68 32 15
2024 Administration and operations 59 9 4 2 1 1 24 79 21 960
2024 Human resources 59 10 4 1 2 0 24 78 22 220
2024 Financial management 59 12 4 1 2 0 22 75 25 390
2024 Procurement 56 16 6 2 0 0 21 70 30 40
2024 Real property 72 5 0 0 0 0 24 94 6 20
2024 Information management 59 12 4 1 3 1 21 75 25 115
2024 Information technology 72 8 1 1 1 0 16 86 14 180
2024 Evaluation 51 15 4 6 0 0 24 66 34 25
2024 Data sciences 68 11 2 2 0 0 17 82 18 80
2024 Policy 59 10 5 1 2 1 23 77 23 595
2024 Project management 60 9 4 2 1 0 23 79 21 380
2024 Other services to the public 50 14 4 0 3 2 26 69 31 215
2024 None of the above 54 12 5 1 1 1 25 74 26 290
2022 Client contact centre 56 11 3 3 0 0 27 140
2022 Health care practitioners 56 14 5 2 1 0 22 220
2022 Federal regulators 81 9 0 0 0 0 10 15
2022 Compliance, inspection and enforcement 52 13 4 2 2 0 27 45
2022 Communications or public affairs 55 18 5 6 0 0 17 130
2022 Access to information and privacy 43 15 0 0 0 0 42 10
2022 Security 66 9 0 0 0 0 25 20
2022 Science and technology 56 7 9 4 0 0 23 35
2022 Administration and operations 61 10 4 1 1 0 21 660
2022 Human resources 64 10 4 0 0 2 20 45
2022 Financial management 64 13 4 1 1 0 17 285
2022 Procurement 63 8 7 0 0 0 22 35
2022 Real property 57 9 0 4 0 0 31 20
2022 Material management 86 0 0 0 0 0 14 10
2022 Information management 57 10 3 2 1 0 27 100
2022 Information technology 65 11 5 1 1 1 16 125
2022 Evaluation 75 3 7 0 0 0 14 25
2022 Data sciences 67 4 6 4 1 2 15 70
2022 Policy 60 12 6 2 1 0 19 460
2022 Project management 60 11 5 3 1 0 20 320
2022 Other services to the public 67 12 5 1 0 0 14 160
2022 None of the above 51 9 5 0 2 1 31 190
2020 Client contact centre 55 13 1 3 0 1 27 170
2020 Health care practitioners 49 18 7 1 1 1 23 230
2020 Federal regulators 65 14 14 0 0 0 7 10
2020 Compliance, inspection and enforcement 54 6 6 6 5 0 24 45
2020 Communications or public affairs 67 10 6 1 1 0 16 105
2020 Security 60 0 5 0 0 5 30 20
2020 Science and technology 70 15 0 0 0 0 15 45
2020 Legal services 91 0 0 0 0 0 9 10
2020 Administration and operations 57 13 5 2 1 0 22 775
2020 Human resources 64 5 5 3 0 0 22 35
2020 Financial management 59 14 5 2 1 0 18 275
2020 Procurement 67 13 0 0 0 0 20 30
2020 Real property 43 22 3 4 0 0 28 30
2020 Material management 51 0 0 0 8 0 41 10
2020 Information management 63 11 1 0 2 0 24 110
2020 Information technology 62 18 5 2 0 0 13 120
2020 Evaluation 72 21 0 0 0 0 7 15
2020 Data sciences 60 15 3 2 0 0 20 55
2020 Policy 64 13 6 0 1 0 15 400
2020 Project management 59 13 2 1 2 0 23 285
2020 Other services to the public 59 11 6 3 1 0 19 200
2020 None of the above 59 14 6 0 1 0 20 230
2019 Client contact centre 51 14 4 3 1 0 26 130
2019 Health care practitioners 44 19 8 1 4 0 23 235
2019 Compliance, inspection and enforcement 46 15 0 3 7 0 29 45
2019 Communications or public affairs 63 13 5 0 0 1 18 75
2019 Security 60 12 6 0 0 0 23 15
2019 Science and technology 59 17 3 0 0 0 22 35
2019 Administration and operations 56 12 5 2 2 0 24 720
2019 Human resources 48 22 0 7 2 0 21 40
2019 Financial management 58 14 3 3 1 0 20 225
2019 Procurement 67 14 0 0 0 0 19 20
2019 Real property 56 13 9 4 3 0 15 25
2019 Information management 46 14 6 2 2 0 30 90
2019 Information technology 57 14 5 0 0 0 24 80
2019 Evaluation 56 15 7 0 7 0 15 10
2019 Data sciences 60 12 7 0 0 0 21 45
2019 Policy 51 16 6 3 2 0 23 310
2019 Project management 54 15 5 2 2 1 22 290
2019 Other services to the public 56 11 4 1 0 0 26 175
2019 None of the above 54 15 6 2 1 1 22 210

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 16 7 4 3 2 7 67 33 220
2024 Health care practitioners 47 30 12 3 2 1 5 50 50 295
2024 Intelligence analysts 74 5 18 0 0 3 0 77 23 25
2024 Federal regulators 46 32 11 11 0 0 0 46 54 20
2024 Compliance, inspection and enforcement 37 25 23 5 0 3 7 41 59 45
2024 Communications or public affairs 65 16 7 3 2 0 7 70 30 135
2024 Access to information and privacy 87 6 0 0 0 0 7 94 6 10
2024 Security 67 21 10 2 0 0 0 67 33 35
2024 Science and technology 44 32 3 2 3 0 17 53 47 50
2024 Legal services 40 30 6 17 7 0 0 40 60 15
2024 Administration and operations 64 17 7 3 2 1 6 69 31 960
2024 Human resources 65 14 7 1 3 0 10 72 28 220
2024 Financial management 67 17 5 1 4 0 5 71 29 395
2024 Procurement 76 18 0 2 0 2 2 79 21 35
2024 Real property 42 41 0 6 4 4 3 46 54 20
2024 Information management 68 18 4 0 4 1 6 72 28 115
2024 Information technology 80 13 2 1 1 0 4 83 17 180
2024 Evaluation 60 27 8 0 0 6 0 63 37 25
2024 Data sciences 78 10 4 2 2 0 4 82 18 80
2024 Policy 67 15 8 3 1 1 5 71 29 590
2024 Project management 55 24 9 2 3 0 6 59 41 375
2024 Other services to the public 47 27 9 3 4 1 8 52 48 210
2024 None of the above 59 19 7 2 3 2 8 66 34 285
2022 Client contact centre 55 24 10 3 1 0 7 140
2022 Health care practitioners 59 18 11 5 4 1 3 220
2022 Federal regulators 45 20 31 0 0 0 4 15
2022 Compliance, inspection and enforcement 59 14 14 8 1 2 2 45
2022 Communications or public affairs 76 12 4 3 1 0 5 130
2022 Access to information and privacy 70 6 5 0 0 0 18 10
2022 Security 70 18 6 0 0 0 6 20
2022 Science and technology 60 19 13 2 0 0 6 35
2022 Administration and operations 65 18 6 2 2 0 6 655
2022 Human resources 75 6 2 0 0 2 14 45
2022 Financial management 62 23 7 1 1 1 5 285
2022 Procurement 83 9 2 4 1 0 0 35
2022 Real property 62 19 5 0 0 5 9 20
2022 Material management 80 7 7 0 0 0 6 10
2022 Information management 71 15 4 3 0 0 6 95
2022 Information technology 69 19 4 2 1 1 6 125
2022 Evaluation 70 19 0 4 7 0 0 25
2022 Data sciences 68 21 4 0 2 2 3 70
2022 Policy 68 17 7 2 1 1 4 460
2022 Project management 62 19 10 3 3 0 4 320
2022 Other services to the public 58 21 12 4 1 1 2 160
2022 None of the above 58 18 9 0 1 1 12 190
2020 Client contact centre 49 24 12 5 3 1 5 170
2020 Health care practitioners 43 30 12 11 3 0 1 230
2020 Federal regulators 56 22 0 22 0 0 0 10
2020 Compliance, inspection and enforcement 47 34 10 2 2 0 5 45
2020 Communications or public affairs 71 14 7 2 2 0 4 105
2020 Security 70 11 5 0 0 5 10 20
2020 Science and technology 62 18 13 5 2 0 0 45
2020 Legal services 82 0 9 9 0 0 0 10
2020 Administration and operations 65 20 8 2 1 0 3 775
2020 Human resources 69 16 3 0 0 6 6 35
2020 Financial management 69 19 5 2 1 1 4 275
2020 Procurement 58 33 6 0 0 0 3 30
2020 Real property 52 35 8 0 5 0 0 35
2020 Material management 59 14 14 0 0 0 13 10
2020 Information management 67 17 6 4 0 0 6 110
2020 Information technology 76 18 3 0 0 0 2 120
2020 Evaluation 86 14 0 0 0 0 0 15
2020 Data sciences 72 16 3 2 2 0 6 55
2020 Policy 66 22 7 2 1 0 2 405
2020 Project management 59 21 13 3 1 0 4 290
2020 Other services to the public 59 21 14 3 2 0 1 200
2020 None of the above 56 25 6 4 3 1 5 230
2019 Client contact centre 47 26 12 5 5 0 5 135
2019 Health care practitioners 54 29 10 4 3 0 1 235
2019 Compliance, inspection and enforcement 33 43 21 3 0 0 0 45
2019 Communications or public affairs 60 36 3 1 0 0 0 75
2019 Security 73 22 0 5 0 0 0 20
2019 Science and technology 46 35 14 5 0 0 0 35
2019 Administration and operations 60 20 8 5 1 0 5 725
2019 Human resources 66 17 10 0 2 0 4 40
2019 Financial management 68 18 8 3 1 0 3 225
2019 Procurement 59 24 7 4 0 0 6 20
2019 Real property 48 19 24 4 5 0 0 25
2019 Information management 65 15 3 5 4 0 8 95
2019 Information technology 74 15 6 0 2 0 2 80
2019 Evaluation 80 20 0 0 0 0 0 10
2019 Data sciences 63 22 4 2 2 0 6 45
2019 Policy 61 25 9 1 1 0 2 310
2019 Project management 50 28 13 3 3 0 3 285
2019 Other services to the public 45 26 15 5 6 0 3 180
2019 None of the above 58 20 9 5 3 0 5 210

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 15 10 3 11 2 3 58 42 220
2024 Health care practitioners 54 20 9 2 9 2 3 57 43 300
2024 Intelligence analysts 52 29 7 7 4 0 0 52 48 25
2024 Federal regulators 43 0 29 5 17 0 5 45 55 20
2024 Compliance, inspection and enforcement 58 18 6 0 9 7 3 64 36 45
2024 Communications or public affairs 50 20 12 5 8 0 5 52 48 135
2024 Access to information and privacy 54 22 19 6 0 0 0 54 46 10
2024 Security 69 16 7 3 5 0 0 69 31 35
2024 Science and technology 44 24 13 0 6 0 12 51 49 55
2024 Legal services 47 17 16 0 20 0 0 47 53 15
2024 Administration and operations 51 20 10 5 9 1 4 54 46 960
2024 Human resources 51 22 10 4 6 1 6 55 45 220
2024 Financial management 49 24 10 4 9 1 3 52 48 395
2024 Procurement 60 24 7 2 0 2 4 64 36 40
2024 Real property 63 7 16 5 5 0 4 66 34 20
2024 Information management 54 18 13 4 6 0 4 56 44 115
2024 Information technology 66 14 8 2 8 2 1 68 32 180
2024 Evaluation 53 15 12 0 20 0 0 53 47 25
2024 Data sciences 46 23 17 2 11 0 1 46 54 80
2024 Policy 48 23 11 3 10 2 3 50 50 595
2024 Project management 48 21 13 6 9 0 3 50 50 380
2024 Other services to the public 47 21 8 5 12 2 5 51 49 215
2024 None of the above 49 20 9 8 8 2 5 52 48 290
2022 Client contact centre 68 13 4 3 5 1 7 140
2022 Health care practitioners 62 13 9 4 7 1 4 220
2022 Federal regulators 61 22 5 0 8 0 4 15
2022 Compliance, inspection and enforcement 73 16 3 0 2 0 6 45
2022 Communications or public affairs 74 8 4 5 4 0 4 130
2022 Access to information and privacy 47 28 6 0 0 10 9 10
2022 Security 86 10 4 0 0 0 0 20
2022 Science and technology 70 9 8 2 2 0 8 35
2022 Administration and operations 67 13 6 4 5 1 4 660
2022 Human resources 54 16 9 2 6 3 10 45
2022 Financial management 70 15 6 1 3 0 4 285
2022 Procurement 78 10 1 7 0 2 2 35
2022 Real property 66 16 4 0 9 0 4 20
2022 Material management 71 23 0 0 0 0 6 10
2022 Information management 64 16 7 3 2 1 6 100
2022 Information technology 62 18 5 5 3 2 5 125
2022 Evaluation 54 21 4 7 14 0 0 25
2022 Data sciences 62 21 8 5 4 0 1 70
2022 Policy 75 13 4 2 3 0 3 460
2022 Project management 66 16 7 4 3 1 3 320
2022 Other services to the public 74 11 4 4 5 1 2 160
2022 None of the above 63 14 4 4 8 1 7 190
2020 Client contact centre 65 16 9 5 2 1 2 170
2020 Health care practitioners 67 20 7 2 3 0 2 230
2020 Federal regulators 63 7 30 0 0 0 0 10
2020 Compliance, inspection and enforcement 63 19 11 0 2 0 5 45
2020 Communications or public affairs 74 15 6 0 2 0 3 105
2020 Security 76 10 5 0 0 5 5 20
2020 Science and technology 65 23 7 0 3 3 0 45
2020 Legal services 54 23 9 0 14 0 0 10
2020 Administration and operations 67 16 7 3 4 0 2 775
2020 Human resources 71 14 8 3 0 0 5 35
2020 Financial management 65 16 7 5 3 1 3 275
2020 Procurement 60 20 6 7 0 0 7 30
2020 Real property 73 16 0 3 8 0 0 35
2020 Material management 58 0 21 0 8 13 0 10
2020 Information management 61 25 8 2 5 0 1 110
2020 Information technology 73 11 8 4 2 0 1 120
2020 Evaluation 65 21 7 0 7 0 0 15
2020 Data sciences 69 22 4 0 0 0 4 55
2020 Policy 71 16 5 3 2 0 3 405
2020 Project management 62 23 5 3 4 1 2 290
2020 Other services to the public 67 15 6 4 5 1 3 200
2020 None of the above 69 13 7 5 2 1 2 225
2019 Client contact centre 62 22 6 4 2 2 2 135
2019 Health care practitioners 70 18 6 2 2 1 1 235
2019 Compliance, inspection and enforcement 61 24 4 6 3 3 0 45
2019 Communications or public affairs 66 20 8 5 0 0 0 75
2019 Security 83 0 6 0 11 0 0 15
2019 Science and technology 71 13 5 7 0 0 3 35
2019 Administration and operations 60 19 11 3 4 1 2 730
2019 Human resources 66 15 5 2 9 0 2 40
2019 Financial management 69 15 6 3 3 0 4 225
2019 Procurement 64 25 10 0 0 0 0 20
2019 Real property 49 17 29 0 5 0 0 25
2019 Information management 54 22 9 3 6 1 6 95
2019 Information technology 73 14 4 5 1 1 2 80
2019 Evaluation 78 0 0 15 0 0 7 10
2019 Data sciences 64 16 11 2 0 4 2 45
2019 Policy 70 15 6 4 3 1 1 310
2019 Project management 58 21 10 4 4 1 2 285
2019 Other services to the public 62 18 10 5 2 2 1 180
2019 None of the above 61 19 9 4 5 0 2 210

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 25 11 3 5 1 3 54 46 220
2024 Health care practitioners 44 37 9 3 4 0 2 45 55 300
2024 Intelligence analysts 54 22 19 4 0 0 0 54 46 25
2024 Federal regulators 52 21 11 11 0 0 5 55 45 20
2024 Compliance, inspection and enforcement 54 32 7 7 0 0 0 54 46 45
2024 Communications or public affairs 47 27 13 4 4 0 5 49 51 135
2024 Access to information and privacy 72 14 14 0 0 0 0 72 28 10
2024 Security 46 18 31 0 5 0 0 46 54 35
2024 Science and technology 33 34 16 1 1 0 14 39 61 55
2024 Legal services 28 50 15 0 7 0 0 28 72 15
2024 Administration and operations 45 25 15 5 5 1 4 47 53 960
2024 Human resources 44 27 14 4 6 0 5 47 53 220
2024 Financial management 50 24 13 5 5 1 3 52 48 395
2024 Procurement 46 15 9 12 2 0 16 54 46 40
2024 Real property 61 31 0 0 0 0 8 67 33 20
2024 Information management 49 32 6 4 5 0 5 51 49 115
2024 Information technology 57 21 16 2 4 0 0 57 43 180
2024 Evaluation 45 17 7 13 15 0 3 46 54 25
2024 Data sciences 46 25 20 6 2 0 1 46 54 80
2024 Policy 49 27 12 5 4 1 3 51 49 595
2024 Project management 47 30 12 3 4 1 3 49 51 380
2024 Other services to the public 41 30 13 4 4 2 6 44 56 215
2024 None of the above 51 23 12 3 3 2 5 55 45 290
2022 Client contact centre 50 20 18 6 1 0 5 140
2022 Health care practitioners 54 30 11 1 1 1 2 220
2022 Federal regulators 80 10 5 0 0 0 4 15
2022 Compliance, inspection and enforcement 48 23 21 2 0 0 5 45
2022 Communications or public affairs 52 26 9 6 2 0 5 130
2022 Access to information and privacy 51 0 31 0 0 0 18 10
2022 Security 70 19 5 0 0 0 6 20
2022 Science and technology 58 24 7 2 0 0 8 35
2022 Administration and operations 47 29 12 7 3 1 2 660
2022 Human resources 45 33 10 2 2 0 8 45
2022 Financial management 54 25 12 5 2 0 2 285
2022 Procurement 57 18 9 3 8 2 4 35
2022 Real property 66 21 4 5 0 0 4 20
2022 Material management 51 29 7 0 7 0 6 10
2022 Information management 49 31 11 2 1 1 4 100
2022 Information technology 58 28 6 1 1 2 3 125
2022 Evaluation 46 31 14 3 6 0 0 25
2022 Data sciences 58 33 7 1 0 0 2 70
2022 Policy 48 29 12 6 3 0 3 460
2022 Project management 52 29 9 4 3 0 3 320
2022 Other services to the public 56 25 14 2 2 0 1 160
2022 None of the above 49 20 14 5 3 0 8 190
2020 Client contact centre 45 28 15 5 4 1 2 170
2020 Health care practitioners 41 38 10 7 1 1 2 230
2020 Federal regulators 50 21 22 7 0 0 0 10
2020 Compliance, inspection and enforcement 36 37 21 6 0 0 0 45
2020 Communications or public affairs 45 31 14 7 2 0 1 105
2020 Security 47 31 11 0 5 0 5 20
2020 Science and technology 37 36 25 2 0 0 0 45
2020 Legal services 50 18 9 23 0 0 0 10
2020 Administration and operations 45 29 16 6 3 0 1 775
2020 Human resources 46 30 19 6 0 0 0 35
2020 Financial management 54 26 14 2 1 0 2 275
2020 Procurement 55 29 9 4 3 0 0 30
2020 Real property 55 27 15 0 0 0 3 35
2020 Material management 49 16 15 8 0 0 13 10
2020 Information management 43 32 15 5 3 0 1 110
2020 Information technology 49 31 12 6 1 1 0 120
2020 Evaluation 35 37 21 7 0 0 0 15
2020 Data sciences 46 38 12 2 2 0 0 55
2020 Policy 42 30 19 5 3 0 0 405
2020 Project management 45 30 15 6 3 0 1 290
2020 Other services to the public 51 30 11 6 1 0 0 200
2020 None of the above 48 26 17 5 2 0 2 230
2019 Client contact centre 60 27 5 3 1 0 3 135
2019 Health care practitioners 52 34 9 3 0 0 1 235
2019 Compliance, inspection and enforcement 42 42 14 2 0 0 0 45
2019 Communications or public affairs 53 24 15 6 1 0 1 75
2019 Security 57 27 16 0 0 0 0 20
2019 Science and technology 45 27 18 5 2 0 3 35
2019 Administration and operations 54 26 12 5 2 0 2 725
2019 Human resources 56 21 10 7 5 0 2 40
2019 Financial management 52 26 13 4 2 0 2 220
2019 Procurement 50 33 0 7 10 0 0 20
2019 Real property 62 18 17 0 3 0 0 25
2019 Information management 49 35 5 6 1 1 3 95
2019 Information technology 51 28 12 1 6 0 2 80
2019 Evaluation 65 20 15 0 0 0 0 10
2019 Data sciences 47 20 21 4 4 0 4 45
2019 Policy 54 30 11 3 1 0 2 310
2019 Project management 55 26 11 3 4 1 0 285
2019 Other services to the public 49 32 12 3 2 0 2 180
2019 None of the above 59 25 10 1 3 0 2 210

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 5 27 45 12 10 1 0 33 22 220
2024 Health care practitioners 3 23 40 19 15 0 0 26 34 300
2024 Intelligence analysts 13 24 52 8 0 0 4 38 8 25
2024 Federal regulators 5 16 19 39 22 0 0 21 61 20
2024 Compliance, inspection and enforcement 6 28 42 13 11 0 0 34 24 45
2024 Communications or public affairs 4 21 41 26 8 0 0 25 34 135
2024 Access to information and privacy 16 47 37 0 0 0 0 63 0 10
2024 Security 13 27 40 15 5 0 0 40 20 35
2024 Science and technology 19 25 33 19 4 0 0 44 23 55
2024 Legal services 15 10 54 6 15 0 0 25 21 15
2024 Administration and operations 9 27 37 16 9 1 0 37 25 965
2024 Human resources 7 22 46 15 8 1 0 30 23 220
2024 Financial management 11 26 38 16 9 0 0 38 25 395
2024 Procurement 5 35 39 16 4 0 0 40 20 40
2024 Real property 9 40 19 10 23 0 0 48 33 20
2024 Information management 9 49 28 7 6 0 0 58 14 115
2024 Information technology 18 37 28 9 8 1 0 56 17 180
2024 Evaluation 0 7 58 24 11 0 0 7 35 25
2024 Data sciences 8 47 25 13 6 0 0 56 19 80
2024 Policy 6 28 38 17 11 0 0 34 28 595
2024 Project management 6 24 38 20 11 0 0 30 32 380
2024 Other services to the public 6 24 42 13 14 0 1 30 28 215
2024 None of the above 9 24 40 14 12 1 0 33 26 290
2022 Client contact centre 8 29 47 9 6 0 0 38 15 140
2022 Health care practitioners 7 32 35 15 11 0 0 39 26 220
2022 Federal regulators 0 30 27 27 16 0 0 30 43 15
2022 Compliance, inspection and enforcement 8 24 55 8 6 0 0 31 13 45
2022 Communications or public affairs 7 27 43 17 7 0 0 33 24 130
2022 Access to information and privacy 27 26 41 6 0 0 0 53 6 10
2022 Security 9 43 36 12 0 0 0 52 12 20
2022 Science and technology 17 25 40 10 8 0 0 42 18 35
2022 Administration and operations 10 30 39 14 7 0 0 40 21 665
2022 Human resources 16 33 29 8 15 0 0 49 22 45
2022 Financial management 11 26 40 15 7 0 0 38 22 285
2022 Procurement 20 24 38 14 3 0 0 45 17 35
2022 Real property 0 40 35 17 8 0 0 40 25 20
2022 Material management 31 38 24 0 7 0 0 69 7 10
2022 Information management 14 33 35 13 5 0 1 47 18 100
2022 Information technology 12 45 33 9 1 0 0 57 10 125
2022 Evaluation 7 36 46 7 3 0 0 43 11 25
2022 Data sciences 20 35 27 11 6 0 0 55 18 70
2022 Policy 7 31 40 16 7 0 0 37 23 465
2022 Project management 7 30 39 16 8 0 0 37 24 320
2022 Other services to the public 13 23 45 13 6 0 1 36 19 160
2022 None of the above 11 26 35 17 12 0 0 37 28 190
2020 Client contact centre 10 40 37 10 3 1 0 51 12 175
2020 Health care practitioners 11 21 43 19 7 0 0 32 25 230
2020 Federal regulators 14 28 36 22 0 0 0 42 22 10
2020 Compliance, inspection and enforcement 12 22 43 14 9 0 0 34 23 45
2020 Communications or public affairs 15 21 29 25 10 0 0 36 35 105
2020 Security 10 35 41 10 5 0 0 45 14 20
2020 Science and technology 7 32 46 15 0 0 0 39 15 45
2020 Legal services 9 27 32 9 23 0 0 36 32 10
2020 Administration and operations 16 31 36 13 5 0 0 47 18 775
2020 Human resources 17 35 32 14 3 0 0 52 17 35
2020 Financial management 17 33 34 13 3 0 0 50 16 275
2020 Procurement 22 27 32 18 0 0 0 49 18 30
2020 Real property 3 42 24 22 9 0 0 45 31 30
2020 Material management 15 37 21 14 13 0 0 51 27 10
2020 Information management 10 46 28 10 7 0 0 56 16 110
2020 Information technology 15 37 35 8 4 0 0 53 12 120
2020 Evaluation 7 21 37 21 14 0 0 28 35 15
2020 Data sciences 17 29 36 15 3 0 0 46 19 55
2020 Policy 11 33 36 15 6 0 0 44 21 400
2020 Project management 11 38 31 14 6 0 0 49 20 290
2020 Other services to the public 15 36 26 15 7 1 0 52 22 200
2020 None of the above 10 30 40 14 5 1 0 41 19 225
2019 Client contact centre 19 28 32 14 7 0 0 47 20 135
2019 Health care practitioners 8 37 33 17 5 0 0 46 22 240
2019 Compliance, inspection and enforcement 8 36 41 8 7 0 0 44 15 45
2019 Communications or public affairs 10 31 36 18 5 0 0 41 23 75
2019 Security 24 11 43 16 5 0 0 35 22 20
2019 Science and technology 14 25 43 13 5 0 0 39 18 35
2019 Administration and operations 18 32 32 12 6 0 0 50 18 735
2019 Human resources 9 39 34 15 5 0 0 47 19 40
2019 Financial management 18 30 36 11 5 0 0 48 16 225
2019 Procurement 12 31 24 21 12 0 0 43 33 20
2019 Real property 11 29 35 3 22 0 0 40 24 25
2019 Information management 29 40 21 7 3 0 0 69 10 95
2019 Information technology 15 41 27 13 4 0 0 55 18 80
2019 Evaluation 25 26 23 17 8 0 0 51 26 10
2019 Data sciences 19 36 35 8 2 0 0 55 10 45
2019 Policy 14 35 34 14 3 0 0 49 17 315
2019 Project management 11 26 39 16 8 0 0 38 24 290
2019 Other services to the public 14 26 37 15 7 0 0 41 22 180
2019 None of the above 19 34 31 10 5 0 1 52 16 210

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 16 26 35 16 5 1 0 22 43 220
2024 Health care practitioners 22 28 36 10 3 0 0 13 51 300
2024 Intelligence analysts 0 19 42 20 18 0 0 39 19 25
2024 Federal regulators 27 35 16 12 10 0 0 23 62 20
2024 Compliance, inspection and enforcement 10 24 47 13 6 0 0 20 33 45
2024 Communications or public affairs 16 30 31 17 7 0 0 24 45 135
2024 Access to information and privacy 9 18 37 20 17 0 0 37 26 10
2024 Security 13 29 35 17 5 0 0 23 42 35
2024 Science and technology 11 23 29 23 8 0 6 33 35 55
2024 Legal services 21 21 27 22 10 0 0 32 41 15
2024 Administration and operations 16 24 37 15 7 0 0 22 40 960
2024 Human resources 15 25 35 15 9 1 1 24 40 220
2024 Financial management 13 18 41 21 7 0 1 28 31 395
2024 Procurement 19 14 27 20 20 0 0 40 33 40
2024 Real property 18 10 38 34 0 0 0 34 28 20
2024 Information management 10 18 38 21 13 0 0 34 28 115
2024 Information technology 7 16 34 29 13 0 1 42 24 180
2024 Evaluation 22 33 35 6 3 0 0 9 56 25
2024 Data sciences 12 19 30 31 8 0 0 39 31 80
2024 Policy 18 25 36 14 7 0 0 21 43 595
2024 Project management 19 26 37 13 6 0 0 19 45 380
2024 Other services to the public 17 27 37 13 6 0 1 19 44 215
2024 None of the above 18 24 32 16 8 1 0 25 42 290
2022 Client contact centre 10 17 50 18 5 0 0 23 27 140
2022 Health care practitioners 15 22 41 12 11 0 0 23 37 220
2022 Federal regulators 32 4 41 23 0 0 0 23 36 15
2022 Compliance, inspection and enforcement 8 21 49 13 9 0 0 22 29 45
2022 Communications or public affairs 10 26 45 13 6 0 0 20 36 130
2022 Access to information and privacy 6 0 32 37 25 0 0 62 6 10
2022 Security 5 13 45 19 19 0 0 38 17 20
2022 Science and technology 10 17 49 14 9 0 0 24 27 35
2022 Administration and operations 12 17 45 18 8 0 0 26 29 660
2022 Human resources 8 24 35 22 9 0 2 32 32 45
2022 Financial management 10 17 45 20 8 0 0 28 27 285
2022 Procurement 7 17 50 11 12 2 0 24 24 35
2022 Real property 16 13 43 28 0 0 0 28 29 20
2022 Material management 7 7 35 44 0 0 6 47 15 10
2022 Information management 11 14 38 22 14 0 1 37 25 100
2022 Information technology 3 13 45 28 9 1 0 38 17 125
2022 Evaluation 7 17 55 11 10 0 0 21 24 25
2022 Data sciences 8 16 33 21 22 0 0 43 24 70
2022 Policy 12 23 39 20 6 0 0 26 35 460
2022 Project management 11 20 43 20 5 0 0 26 32 320
2022 Other services to the public 13 19 43 18 5 1 1 23 33 160
2022 None of the above 13 21 45 14 5 0 2 20 34 190
2020 Client contact centre 11 20 44 19 5 0 0 24 32 170
2020 Health care practitioners 21 30 33 12 4 0 0 16 51 230
2020 Federal regulators 22 14 35 15 14 0 0 29 36 10
2020 Compliance, inspection and enforcement 20 24 31 14 11 0 0 25 44 45
2020 Communications or public affairs 17 31 30 14 8 0 0 22 48 105
2020 Security 19 30 30 10 6 0 5 17 52 20
2020 Science and technology 3 26 46 20 5 0 0 25 29 45
2020 Legal services 32 9 14 27 18 0 0 45 41 10
2020 Administration and operations 12 20 37 22 9 0 0 31 32 770
2020 Human resources 8 27 43 11 11 0 0 22 35 35
2020 Financial management 8 20 38 24 10 0 0 34 28 275
2020 Procurement 6 26 44 11 13 0 0 24 32 30
2020 Real property 17 28 43 12 0 0 0 12 45 35
2020 Material management 21 21 44 8 7 0 0 15 42 10
2020 Information management 11 15 38 31 5 0 0 36 26 110
2020 Information technology 10 15 47 19 9 0 0 28 25 120
2020 Evaluation 7 28 44 21 0 0 0 21 35 15
2020 Data sciences 10 26 38 16 10 0 0 26 36 55
2020 Policy 15 22 39 18 5 0 0 24 37 400
2020 Project management 11 21 41 18 7 1 0 26 33 290
2020 Other services to the public 14 23 33 21 8 0 0 29 38 200
2020 None of the above 17 21 35 20 7 0 0 27 38 230
2019 Client contact centre 16 26 33 17 7 0 0 24 43 130
2019 Health care practitioners 14 20 43 17 5 0 0 23 35 240
2019 Compliance, inspection and enforcement 9 16 47 21 7 0 0 28 25 45
2019 Communications or public affairs 14 20 33 27 5 0 0 33 34 75
2019 Security 5 26 16 22 30 0 0 52 32 20
2019 Science and technology 9 14 58 16 2 0 0 19 23 35
2019 Administration and operations 15 17 37 20 10 0 0 31 32 725
2019 Human resources 22 19 26 22 11 0 0 33 41 40
2019 Financial management 12 15 41 23 8 0 0 31 27 225
2019 Procurement 16 27 28 22 6 0 0 28 44 20
2019 Real property 10 35 30 14 11 0 0 26 45 25
2019 Information management 4 14 38 28 15 0 2 44 18 90
2019 Information technology 11 14 36 28 10 0 1 38 26 80
2019 Evaluation 7 15 28 15 35 0 0 50 22 10
2019 Data sciences 9 16 40 16 16 0 2 33 26 45
2019 Policy 10 21 42 18 10 0 0 27 30 310
2019 Project management 18 22 35 17 9 0 0 26 40 285
2019 Other services to the public 19 21 34 19 7 0 0 26 40 175
2019 None of the above 14 19 36 18 12 0 1 30 34 210
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 25 60 220
2024 Health care practitioners 44 37 300
2024 Intelligence analysts 26 61 25
2024 Federal regulators 14 58 20
2024 Compliance, inspection and enforcement 15 68 45
2024 Communications or public affairs 20 60 135
2024 Access to information and privacy 21 61 10
2024 Security 26 67 35
2024 Science and technology 26 61 55
2024 Legal services 55 33 15
2024 Administration and operations 24 60 965
2024 Human resources 17 71 225
2024 Financial management 27 60 395
2024 Procurement 20 64 40
2024 Real property 31 55 20
2024 Information management 19 64 115
2024 Information technology 19 63 180
2024 Evaluation 30 63 25
2024 Data sciences 20 58 80
2024 Policy 28 55 595
2024 Project management 18 65 380
2024 Other services to the public 26 47 215
2024 None of the above 23 56 290
2022 Client contact centre 22 64 140
2022 Health care practitioners 32 50 220
2022 Federal regulators 43 46 15
2022 Compliance, inspection and enforcement 37 54 45
2022 Communications or public affairs 39 44 130
2022 Access to information and privacy 19 72 10
2022 Security 25 69 20
2022 Science and technology 30 62 35
2022 Administration and operations 27 56 665
2022 Human resources 36 58 45
2022 Financial management 26 58 285
2022 Procurement 37 43 35
2022 Real property 37 54 20
2022 Material management 13 68 10
2022 Information management 21 59 100
2022 Information technology 15 71 125
2022 Evaluation 39 50 25
2022 Data sciences 14 65 70
2022 Policy 33 46 465
2022 Project management 30 56 320
2022 Other services to the public 26 55 160
2022 None of the above 25 54 190
2020 Client contact centre 29 48 170
2020 Health care practitioners 37 44 235
2020 Federal regulators 43 36 10
2020 Compliance, inspection and enforcement 24 52 45
2020 Communications or public affairs 26 42 105
2020 Security 24 66 20
2020 Science and technology 27 54 45
2020 Legal services 55 27 10
2020 Administration and operations 33 47 775
2020 Human resources 31 41 35
2020 Financial management 33 54 275
2020 Procurement 15 64 30
2020 Real property 23 63 35
2020 Material management 28 48 10
2020 Information management 32 45 110
2020 Information technology 27 48 120
2020 Evaluation 14 49 15
2020 Data sciences 27 54 55
2020 Policy 36 44 405
2020 Project management 39 45 290
2020 Other services to the public 36 41 200
2020 None of the above 31 46 230

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 60 40 55
2024 Health care practitioners 40 60 115
2024 Communications or public affairs 56 44 25
2024 Science and technology 49 51 15
2024 Administration and operations 54 46 225
2024 Human resources 48 52 40
2024 Financial management 46 54 100
2024 Information management 67 33 20
2024 Information technology 42 58 35
2024 Data sciences 48 52 15
2024 Policy 43 57 170
2024 Project management 38 62 70
2024 Other services to the public 45 55 55
2024 None of the above 46 54 65
2022 Client contact centre 35 65 30
2022 Health care practitioners 47 53 70
2022 Compliance, inspection and enforcement 13 87 15
2022 Communications or public affairs 30 70 50
2022 Science and technology 32 68 10
2022 Administration and operations 45 55 175
2022 Human resources 41 59 15
2022 Financial management 34 66 75
2022 Procurement 32 68 10
2022 Information management 47 53 20
2022 Information technology 33 67 15
2022 Data sciences 42 58 10
2022 Policy 43 57 150
2022 Project management 32 68 90
2022 Other services to the public 47 53 40
2022 None of the above 59 41 45
2020 Client contact centre 44 56 55
2020 Health care practitioners 35 65 80
2020 Compliance, inspection and enforcement 57 43 10
2020 Communications or public affairs 43 57 30
2020 Science and technology 23 77 15
2020 Administration and operations 39 61 260
2020 Human resources 33 67 10
2020 Financial management 39 61 90
2020 Information management 43 57 35
2020 Information technology 37 63 30
2020 Data sciences 31 69 15
2020 Policy 34 66 145
2020 Project management 38 62 115
2020 Other services to the public 34 66 75
2020 None of the above 41 59 75

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 15 12 4 5 5 20 53 47 220
2024 Health care practitioners 31 15 14 9 11 6 14 38 62 300
2024 Intelligence analysts 30 20 7 7 4 13 20 44 56 25
2024 Federal regulators 29 10 10 5 0 6 40 53 47 20
2024 Compliance, inspection and enforcement 49 14 14 7 2 0 14 57 43 45
2024 Communications or public affairs 30 16 12 6 8 6 23 42 58 135
2024 Access to information and privacy 47 24 0 15 0 0 14 55 45 10
2024 Security 38 30 7 7 3 3 13 45 55 35
2024 Science and technology 47 21 5 3 0 14 11 62 38 55
2024 Legal services 21 21 6 16 14 6 17 27 73 15
2024 Administration and operations 41 15 10 6 7 3 18 52 48 960
2024 Human resources 34 18 15 4 7 2 19 44 56 220
2024 Financial management 41 18 10 5 8 3 15 50 50 395
2024 Procurement 37 11 11 2 7 10 22 55 45 40
2024 Real property 20 22 24 13 3 4 13 24 76 20
2024 Information management 45 11 12 5 4 8 16 59 41 115
2024 Information technology 54 15 5 2 3 6 15 68 32 180
2024 Evaluation 38 23 11 0 7 4 17 48 52 25
2024 Data sciences 41 23 9 4 5 10 8 50 50 80
2024 Policy 39 17 12 6 8 3 16 48 52 595
2024 Project management 40 17 11 5 6 4 16 50 50 380
2024 Other services to the public 39 14 9 4 6 7 20 54 46 215
2024 None of the above 40 14 8 6 6 7 18 54 46 290
2022 Client contact centre 39 15 17 3 3 5 17 140
2022 Health care practitioners 39 18 10 5 7 6 16 220
2022 Federal regulators 39 0 24 9 10 0 18 15
2022 Compliance, inspection and enforcement 41 16 17 2 11 4 9 45
2022 Communications or public affairs 38 12 14 10 8 3 16 130
2022 Access to information and privacy 37 17 5 6 0 10 25 10
2022 Security 59 5 8 0 0 0 28 20
2022 Science and technology 38 29 9 0 5 2 16 35
2022 Administration and operations 40 17 12 6 6 4 15 665
2022 Human resources 44 9 10 4 11 6 16 45
2022 Financial management 37 19 15 6 8 3 12 285
2022 Procurement 40 15 11 12 2 6 15 35
2022 Real property 49 30 4 5 8 0 4 20
2022 Material management 68 11 7 15 0 0 0 10
2022 Information management 33 14 10 5 9 4 25 100
2022 Information technology 47 18 6 5 5 2 16 125
2022 Evaluation 41 27 7 4 6 0 15 25
2022 Data sciences 54 17 12 3 2 1 11 70
2022 Policy 36 21 11 7 7 2 16 460
2022 Project management 34 16 15 9 9 3 14 320
2022 Other services to the public 37 18 11 6 3 5 20 160
2022 None of the above 41 16 12 2 7 4 18 190
2020 Client contact centre 41 19 8 12 9 3 9 170
2020 Health care practitioners 44 17 12 6 4 2 14 230
2020 Federal regulators 28 7 29 7 15 0 14 10
2020 Compliance, inspection and enforcement 54 12 6 2 14 0 11 45
2020 Communications or public affairs 37 24 10 10 9 3 7 105
2020 Security 51 14 10 0 0 0 25 20
2020 Science and technology 49 12 17 11 6 0 5 45
2020 Administration and operations 40 19 15 10 7 2 8 775
2020 Human resources 30 27 18 11 2 8 3 35
2020 Financial management 44 21 12 7 8 1 8 275
2020 Procurement 37 15 17 9 9 0 13 30
2020 Real property 43 12 14 5 8 6 13 35
2020 Material management 30 26 15 29 0 0 0 10
2020 Information management 48 12 9 10 7 4 9 110
2020 Information technology 40 13 12 11 9 3 12 120
2020 Evaluation 49 16 7 7 7 0 14 15
2020 Data sciences 37 17 18 8 6 2 13 55
2020 Policy 40 22 14 9 9 0 6 405
2020 Project management 37 21 17 9 10 0 6 290
2020 Other services to the public 43 18 11 9 7 6 6 200
2020 None of the above 40 19 10 4 11 3 13 225
2019 Client contact centre 33 21 18 8 14 3 2 135
2019 Health care practitioners 34 24 16 11 10 2 4 240
2019 Compliance, inspection and enforcement 45 24 16 10 0 3 3 45
2019 Communications or public affairs 26 14 23 18 12 0 7 75
2019 Security 47 10 5 5 27 0 5 20
2019 Science and technology 31 28 8 5 16 0 11 35
2019 Administration and operations 37 18 15 12 11 1 6 725
2019 Human resources 29 24 16 10 19 0 2 40
2019 Financial management 28 20 18 14 11 2 7 225
2019 Procurement 41 0 22 8 19 6 4 20
2019 Real property 34 13 27 10 9 0 8 25
2019 Information management 43 20 9 8 10 1 9 95
2019 Information technology 28 23 13 14 8 1 11 80
2019 Evaluation 22 27 8 15 7 7 13 10
2019 Data sciences 39 14 25 10 9 0 4 45
2019 Policy 33 19 20 11 12 1 4 310
2019 Project management 25 21 16 12 17 2 6 290
2019 Other services to the public 36 15 13 10 17 0 8 180
2019 None of the above 36 17 13 13 11 0 10 215

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 23 17 17 26 0 7 35 46 55
2024 Health care practitioners 7 20 16 16 40 0 1 28 56 115
2024 Communications or public affairs 5 35 3 19 29 0 9 44 53 25
2024 Science and technology 0 12 16 27 39 0 5 13 70 15
2024 Administration and operations 15 21 13 16 29 1 5 39 48 225
2024 Human resources 10 22 15 23 19 2 10 36 47 40
2024 Financial management 13 16 15 25 27 0 3 31 54 100
2024 Information management 10 39 17 22 0 0 13 56 25 20
2024 Information technology 2 17 12 21 40 0 7 21 66 35
2024 Data sciences 0 20 5 42 32 0 0 20 75 15
2024 Policy 10 20 14 17 35 0 5 31 54 170
2024 Project management 7 19 15 19 37 1 1 27 58 70
2024 Other services to the public 7 19 23 19 22 7 2 29 46 55
2024 None of the above 16 21 8 12 34 6 3 41 50 65
2022 Client contact centre 8 19 16 20 30 0 8 29 54 30
2022 Health care practitioners 10 15 11 25 35 0 4 26 62 70
2022 Compliance, inspection and enforcement 4 9 23 4 53 7 0 14 61 15
2022 Communications or public affairs 7 15 17 25 35 0 1 22 61 50
2022 Science and technology 0 9 26 49 8 0 8 10 61 10
2022 Administration and operations 7 28 15 17 26 1 7 38 46 175
2022 Human resources 7 13 5 47 28 0 0 20 75 15
2022 Financial management 4 10 17 22 45 0 2 14 69 75
2022 Procurement 0 5 0 6 72 6 11 6 94 10
2022 Information management 17 19 13 3 48 0 0 36 51 20
2022 Information technology 4 14 27 8 48 0 0 18 55 15
2022 Data sciences 0 47 16 16 13 0 8 51 32 10
2022 Policy 9 23 11 13 35 2 6 35 53 150
2022 Project management 8 14 15 18 42 0 2 23 61 90
2022 Other services to the public 6 26 8 32 25 0 3 33 59 40
2022 None of the above 25 21 11 15 24 0 3 48 41 45
2020 Client contact centre 26 11 16 17 26 2 2 39 44 55
2020 Health care practitioners 6 18 19 28 27 0 3 25 56 85
2020 Compliance, inspection and enforcement 9 9 22 18 41 0 0 18 59 10
2020 Communications or public affairs 11 21 14 29 22 0 4 33 52 30
2020 Science and technology 0 15 8 48 29 0 0 15 77 15
2020 Administration and operations 12 19 19 17 26 1 5 33 46 260
2020 Human resources 19 26 0 37 9 0 9 49 51 10
2020 Financial management 15 30 10 19 21 0 4 47 42 90
2020 Information management 25 15 32 11 11 0 6 43 23 35
2020 Information technology 16 15 18 16 35 0 0 31 51 30
2020 Data sciences 6 12 25 6 45 0 6 19 54 15
2020 Policy 10 22 13 19 29 1 7 34 52 145
2020 Project management 13 22 7 26 29 0 3 36 57 115
2020 Other services to the public 6 27 17 18 28 0 5 34 48 75
2020 None of the above 7 28 15 16 31 0 2 36 48 75

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 37 8 10 35 0 4 44 47 55
2024 Health care practitioners 8 21 16 12 35 2 5 31 51 115
2024 Communications or public affairs 0 36 5 27 26 3 3 38 56 25
2024 Science and technology 0 18 22 15 45 0 0 18 60 15
2024 Administration and operations 10 17 14 19 38 1 1 27 58 225
2024 Human resources 3 13 13 23 36 0 12 18 67 40
2024 Financial management 6 22 10 24 36 1 1 28 62 100
2024 Information management 6 35 29 14 13 0 3 42 28 20
2024 Information technology 0 14 12 18 47 3 7 15 71 35
2024 Data sciences 0 10 10 32 48 0 0 10 81 15
2024 Policy 4 21 9 19 38 2 7 27 63 170
2024 Project management 1 15 19 13 49 1 1 17 63 70
2024 Other services to the public 4 36 6 17 37 0 0 40 54 55
2024 None of the above 9 13 14 19 42 2 1 23 63 65
2022 Client contact centre 6 18 18 22 28 3 5 26 55 30
2022 Health care practitioners 2 28 15 20 32 0 3 31 54 70
2022 Compliance, inspection and enforcement 4 13 7 11 65 0 0 17 76 15
2022 Communications or public affairs 2 15 9 29 45 0 0 17 73 50
2022 Science and technology 12 9 24 21 27 8 0 23 51 10
2022 Administration and operations 3 20 12 18 40 1 6 24 63 175
2022 Human resources 15 6 10 4 59 0 5 23 67 15
2022 Financial management 0 11 13 12 60 3 0 12 75 75
2022 Procurement 0 0 6 4 83 6 0 0 93 10
2022 Information management 6 25 18 5 47 0 0 31 51 20
2022 Information technology 0 30 16 4 50 0 0 30 54 15
2022 Data sciences 0 42 14 23 21 0 0 42 44 10
2022 Policy 7 19 12 17 40 2 2 27 60 150
2022 Project management 4 16 8 18 49 3 1 21 70 90
2022 Other services to the public 7 10 22 22 40 0 0 17 62 40
2022 None of the above 15 24 7 14 37 3 0 40 52 45
2020 Client contact centre 16 21 15 12 36 0 0 37 49 55
2020 Health care practitioners 6 18 15 21 39 2 0 24 61 85
2020 Compliance, inspection and enforcement 0 18 0 16 66 0 0 18 82 10
2020 Communications or public affairs 5 14 7 29 45 0 0 19 74 30
2020 Science and technology 0 18 0 45 37 0 0 18 82 15
2020 Administration and operations 8 16 18 20 36 0 2 24 58 260
2020 Human resources 9 16 9 26 41 0 0 24 67 10
2020 Financial management 8 20 13 18 39 0 2 29 58 90
2020 Information management 7 19 30 24 17 0 3 26 43 35
2020 Information technology 9 12 9 19 51 0 0 22 69 30
2020 Data sciences 0 0 31 18 45 0 6 0 67 15
2020 Policy 8 15 10 24 37 1 3 24 65 145
2020 Project management 7 17 13 17 45 1 1 24 63 115
2020 Other services to the public 8 18 12 23 38 0 1 26 62 75
2020 None of the above 0 20 11 20 47 0 2 21 68 75
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