2024 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 97. Are you currently a shift worker?

The RCMP results posted are for public service employees only, who make up about one-third of the RCMP. These results do not include the responses of police officers (regular members) or civilians employed under the RCMP Act (civilian members).

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 33 11 5 5 0 0 79 10 345
2024 Non-shift worker 40 37 10 8 5 0 0 77 13 4110
2022 Shift worker 39 38 9 7 7 0 0 77 14 320
2022 Non-shift worker 42 36 10 6 5 0 0 79 11 4045
2020 Shift worker 45 36 9 6 4 0 0 81 10 320
2020 Non-shift worker 43 36 11 6 3 0 0 79 10 4020
2019 Shift worker 49 34 10 4 3 0 0 82 7 435
2019 Non-shift worker 41 39 9 6 3 0 0 81 10 4565

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 33 13 11 8 0 0 68 19 345
2024 Non-shift worker 37 34 11 9 8 0 0 71 17 4110
2022 Shift worker 27 38 11 11 13 0 0 65 24 320
2022 Non-shift worker 39 33 11 9 7 0 0 72 16 4040
2020 Shift worker 35 30 12 15 8 0 0 65 23 320
2020 Non-shift worker 38 34 12 9 7 0 0 72 16 4010
2019 Shift worker 41 29 12 13 5 0 0 70 18 430
2019 Non-shift worker 37 35 12 9 7 0 0 72 16 4570

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 27 8 4 2 0 0 86 6 345
2024 Non-shift worker 56 30 9 3 2 0 0 86 5 4110
2022 Shift worker 58 32 6 3 2 0 0 89 5 315
2022 Non-shift worker 58 30 8 2 2 0 0 88 4 4040
2020 Shift worker 59 33 4 2 2 0 0 92 4 320
2020 Non-shift worker 60 28 8 2 2 0 0 88 4 3995
2019 Shift worker 69 23 6 2 1 0 0 92 3 435
2019 Non-shift worker 60 29 8 2 2 0 0 88 4 4540

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 33 10 4 3 0 0 84 6 345
2024 Non-shift worker 46 35 10 6 3 0 0 81 9 4115
2022 Shift worker 45 39 8 4 4 0 0 84 8 315
2022 Non-shift worker 47 35 10 5 3 0 0 82 8 4045
2020 Shift worker 53 32 7 5 2 0 0 85 8 320
2020 Non-shift worker 49 34 9 5 3 0 0 84 7 4010
2019 Shift worker 56 31 7 4 2 0 0 87 6 435
2019 Non-shift worker 49 36 8 5 3 0 0 84 7 4570

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 28 12 8 8 1 0 71 17 345
2024 Non-shift worker 42 30 13 9 7 0 0 72 16 4105
2022 Shift worker 35 33 11 10 10 0 0 68 21 320
2022 Non-shift worker 39 32 12 10 7 0 0 71 17 4045
2020 Shift worker 39 32 15 9 5 0 0 71 14 320
2020 Non-shift worker 42 29 14 8 6 0 0 72 14 4015
2019 Shift worker 50 26 13 7 4 0 0 76 11 435
2019 Non-shift worker 42 30 14 8 5 1 0 73 13 4560

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 27 13 9 6 1 0 72 15 345
2024 Non-shift worker 40 33 11 9 7 0 0 73 16 4110
2022 Shift worker 34 31 13 14 8 0 0 65 22 320
2022 Non-shift worker 39 34 11 9 6 0 0 73 16 4045
2020 Shift worker 41 33 11 10 5 0 0 74 15 320
2020 Non-shift worker 41 32 12 8 5 0 0 74 14 3995
2019 Shift worker 47 29 11 9 3 0 0 77 12 435
2019 Non-shift worker 42 32 13 8 4 0 0 74 13 4545

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 23 15 11 9 6 0 62 21 345
2024 Non-shift worker 41 24 13 9 8 3 1 68 18 4110
2022 Shift worker 28 26 15 15 10 5 1 57 27 320
2022 Non-shift worker 38 25 13 10 10 3 1 66 20 4045
2020 Shift worker 37 18 19 11 10 4 1 59 21 320
2020 Non-shift worker 41 25 14 9 7 3 1 68 17 4020
2019 Shift worker 37 20 17 12 8 4 2 61 21 435
2019 Non-shift worker 41 24 15 9 7 3 1 68 17 4570
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 20 24 4 5 1 14 62 11 345
2024 Non-shift worker 45 25 14 4 4 1 7 75 10 4110
2022 Shift worker 29 24 17 7 6 2 16 64 15 320
2022 Non-shift worker 45 26 14 4 4 1 6 76 9 4040
2020 Shift worker 28 19 22 8 6 3 14 57 16 325
2020 Non-shift worker 45 24 16 5 4 1 5 73 10 4015
2019 Shift worker 36 22 20 6 5 2 10 66 12 440
2019 Non-shift worker 43 25 17 5 4 1 6 73 10 4575

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 31 8 8 4 2 1 79 12 345
2024 Non-shift worker 47 27 10 8 6 1 1 75 14 4100
2022 Shift worker 47 29 10 8 5 1 0 77 13 320
2022 Non-shift worker 46 29 10 7 6 1 1 77 13 4035
2020 Shift worker 45 29 10 11 4 0 0 75 16 325
2020 Non-shift worker 47 28 11 8 5 0 1 76 13 4015
2019 Shift worker 52 26 11 6 3 1 1 80 9 435
2019 Non-shift worker 45 29 10 9 5 1 1 75 14 4550

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 26 9 7 6 0 0 77 13 345
2024 Non-shift worker 55 23 9 7 6 0 0 78 12 4110
2022 Shift worker 49 25 9 10 6 0 1 75 16 320
2022 Non-shift worker 56 23 8 6 5 0 0 80 12 4045
2020 Shift worker 46 30 10 9 5 0 1 76 14 320
2020 Non-shift worker 56 22 10 6 5 0 0 79 11 4020
2019 Shift worker 55 26 12 4 3 0 0 81 7 440
2019 Non-shift worker 54 27 9 6 4 0 0 81 10 4570

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 29 10 4 7 4 0 77 12 345
2024 Non-shift worker 36 28 13 8 8 6 0 68 18 4110
2022 Shift worker 36 32 9 8 7 7 1 74 17 320
2022 Non-shift worker 36 28 13 9 7 6 1 68 18 4045
2020 Shift worker 37 29 17 10 3 4 1 69 14 325
2020 Non-shift worker 37 29 14 8 6 5 0 71 15 4025
2019 Shift worker 48 26 11 6 5 4 1 77 11 440
2019 Non-shift worker 36 31 15 8 5 4 1 70 14 4560

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 28 13 9 9 2 0 69 18 345
2024 Non-shift worker 32 29 13 12 11 3 0 62 24 4110
2022 Shift worker 34 25 9 14 13 4 0 62 28 320
2022 Non-shift worker 31 30 14 13 10 2 0 62 23 4045
2020 Shift worker 37 28 12 11 9 3 0 67 21 320
2020 Non-shift worker 34 30 15 11 8 2 0 65 20 4010
2019 Shift worker 46 22 11 11 6 3 0 71 18 435
2019 Non-shift worker 32 31 17 11 6 2 0 65 18 4555

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 28 16 11 13 4 0 59 25 345
2024 Non-shift worker 24 27 15 15 13 5 0 54 30 4110
2022 Shift worker 28 20 14 17 13 8 0 52 32 320
2022 Non-shift worker 24 27 17 15 12 5 0 54 28 4045
2020 Shift worker 27 27 17 15 9 4 1 57 25 320
2020 Non-shift worker 26 30 18 14 8 4 0 58 24 4010
2019 Shift worker 36 23 14 13 7 6 1 64 21 440
2019 Non-shift worker 24 30 19 14 8 4 1 56 23 4545

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 31 15 12 13 3 0 59 25 345
2024 Non-shift worker 22 27 15 17 16 3 0 51 34 4115
2022 Shift worker 25 22 14 18 16 4 0 50 36 320
2022 Non-shift worker 23 29 15 17 13 2 0 53 31 4045
2020 Shift worker 24 30 13 19 11 2 0 56 31 320
2020 Non-shift worker 23 32 15 16 11 2 0 57 28 4015
2019 Shift worker 34 27 13 14 9 3 0 63 24 440
2019 Non-shift worker 21 31 17 18 11 2 0 53 29 4555
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 27 15 12 13 0 0 60 25 345
2024 Non-shift worker 34 33 13 10 10 0 0 66 20 4110
2022 Shift worker 28 28 17 16 12 0 0 56 28 320
2022 Non-shift worker 35 32 13 10 9 0 0 68 19 4045
2020 Shift worker 25 33 15 16 9 1 0 59 25 325
2020 Non-shift worker 34 35 12 11 7 0 0 69 18 4025
2019 Shift worker 38 30 13 12 7 0 1 68 19 435
2019 Non-shift worker 32 36 13 10 7 0 0 69 18 4570

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 43 6 5 2 0 0 87 7 345
2024 Non-shift worker 37 40 9 9 5 0 0 77 14 4115
2022 Shift worker 48 35 7 5 4 0 0 83 9 320
2022 Non-shift worker 37 42 8 9 4 0 0 79 13 4040
2020 Shift worker 45 37 9 6 2 0 0 82 8 320
2020 Non-shift worker 36 40 11 9 4 0 0 75 14 4000
2019 Shift worker 49 34 8 7 2 0 0 83 9 435
2019 Non-shift worker 34 41 11 10 4 0 0 75 14 4555

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 31 10 10 5 1 1 75 15 345
2024 Non-shift worker 44 29 10 9 7 1 1 74 16 4110
2022 Shift worker 43 30 10 10 7 0 0 73 17 320
2022 Non-shift worker 45 29 10 9 6 1 0 75 15 4045
2020 Shift worker 44 31 12 7 6 0 0 75 14 325
2020 Non-shift worker 44 29 13 8 6 0 0 74 14 4020
2019 Shift worker 49 29 10 7 4 1 0 79 11 435
2019 Non-shift worker 43 29 14 8 6 0 1 73 14 4570

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 38 7 11 5 0 0 77 16 345
2024 Non-shift worker 32 36 10 14 8 0 0 68 22 4105
2022 Shift worker 35 39 7 13 6 0 1 74 19 320
2022 Non-shift worker 32 37 10 13 8 0 0 69 21 4040
2020 Shift worker 39 42 8 8 3 0 0 81 11 320
2020 Non-shift worker 30 39 11 13 6 0 1 70 19 4000
2019 Shift worker 44 35 8 11 2 0 0 79 13 435
2019 Non-shift worker 31 41 10 13 5 0 0 73 18 4545

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 24 14 6 5 2 2 74 11 345
2024 Non-shift worker 52 23 11 5 6 2 2 77 11 4105
2022 Shift worker 45 26 13 5 5 2 3 75 11 320
2022 Non-shift worker 52 22 12 5 6 2 2 77 11 4045
2020 Shift worker 48 24 14 7 6 1 1 74 12 320
2020 Non-shift worker 50 22 14 6 5 2 2 75 11 4000

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 28 15 9 10 4 1 64 20 345
2024 Non-shift worker 27 30 16 12 11 2 1 60 24 4110
2022 Shift worker 27 26 18 14 11 2 2 55 26 320
2022 Non-shift worker 28 32 16 11 10 2 1 62 22 4045
2020 Shift worker 27 29 17 15 8 2 2 58 24 320
2020 Non-shift worker 28 30 17 12 9 3 1 60 22 4005
2019 Shift worker 35 26 14 11 10 3 1 64 21 435
2019 Non-shift worker 27 31 17 13 9 3 1 60 23 4555

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 23 12 6 6 2 7 48 52 345
2024 Non-shift worker 49 23 12 4 5 1 5 53 47 4105
2022 Shift worker 44 21 18 5 5 2 4 320
2022 Non-shift worker 51 23 11 5 4 1 5 4045
2020 Shift worker 53 21 14 6 3 0 3 325
2020 Non-shift worker 56 22 10 5 3 1 4 4020
2019 Shift worker 51 25 12 4 2 1 5 435
2019 Non-shift worker 56 23 10 4 3 1 3 4560

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 5 2 2 3 4 25 83 17 345
2024 Non-shift worker 55 7 5 3 6 3 21 72 28 4105

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 9 3 2 2 4 10 81 19 345
2024 Non-shift worker 71 9 5 2 3 3 7 79 21 4105
2022 Shift worker 83 3 4 2 2 3 4 315
2022 Non-shift worker 74 9 4 2 3 3 5 4045
2020 Shift worker 77 10 6 2 1 1 4 320
2020 Non-shift worker 74 9 5 2 3 3 4 4005
2019 Shift worker 75 6 4 3 1 5 5 435
2019 Non-shift worker 73 10 5 2 3 3 4 4535

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 73 6 3 1 1 3 13 87 13 345
2024 Non-shift worker 73 6 2 1 2 2 13 86 14 4110

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 10 4 3 2 3 12 79 21 345
2024 Non-shift worker 66 9 6 2 4 2 11 76 24 4105

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 34 12 12 14 6 3 58 29 345
2024 Non-shift worker 19 30 11 14 18 2 5 54 34 4100
2022 Shift worker 22 32 11 15 13 3 4 58 30 320
2022 Non-shift worker 20 30 12 15 17 2 5 54 34 4040
2020 Shift worker 21 22 18 17 15 4 3 47 34 325
2020 Non-shift worker 20 25 15 15 18 3 5 48 36 4020
2019 Shift worker 27 24 16 14 13 2 3 54 29 440
2019 Non-shift worker 20 24 16 16 18 2 5 47 37 4575

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 31 18 10 14 1 0 57 24 345
2024 Non-shift worker 35 35 12 10 7 0 0 70 17 4115
2022 Shift worker 26 30 14 14 15 0 2 57 29 315
2022 Non-shift worker 37 36 11 9 7 0 0 73 17 4045
2020 Shift worker 27 34 14 13 11 1 0 61 25 320
2020 Non-shift worker 36 36 13 9 6 0 0 72 15 4010
2019 Shift worker 34 29 15 13 8 0 1 64 21 430
2019 Non-shift worker 36 37 12 9 6 0 0 73 14 4550

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 31 20 9 9 0 1 61 19 345
2024 Non-shift worker 41 31 14 8 6 0 0 72 14 4110
2022 Shift worker 32 28 15 12 11 1 1 62 23 315
2022 Non-shift worker 42 33 12 7 5 0 0 75 13 4040
2020 Shift worker 27 33 17 13 8 0 0 61 22 325
2020 Non-shift worker 41 31 14 8 5 0 0 73 13 4025
2019 Shift worker 40 26 16 11 6 0 0 67 17 435
2019 Non-shift worker 41 33 14 7 5 0 0 74 12 4570

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 32 13 7 6 0 0 73 14 345
2024 Non-shift worker 41 34 11 8 5 0 0 76 13 4115
2022 Shift worker 33 31 14 10 11 0 1 65 21 315
2022 Non-shift worker 42 34 11 7 6 0 0 77 13 4045
2020 Shift worker 36 39 13 9 4 0 0 74 13 325
2020 Non-shift worker 39 38 11 8 4 0 0 77 12 4005
2019 Shift worker 46 31 11 10 2 0 0 77 12 430
2019 Non-shift worker 39 39 11 7 4 0 0 78 11 4500

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 39 19 10 9 5 0 60 20 345
2024 Non-shift worker 27 38 15 10 7 3 1 67 17 4105
2022 Shift worker 21 33 17 13 10 5 1 57 25 320
2022 Non-shift worker 27 40 14 10 6 3 0 69 17 4040
2020 Shift worker 20 37 17 16 6 4 1 60 22 320
2020 Non-shift worker 28 40 15 9 4 3 0 70 14 4020
2019 Shift worker 25 33 21 14 5 2 1 59 20 435
2019 Non-shift worker 26 42 16 8 4 3 1 71 13 4565

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 26 11 9 8 1 0 72 17 345
2024 Non-shift worker 49 28 8 8 6 0 0 78 14 4110
2022 Shift worker 37 25 13 12 13 0 1 62 24 320
2022 Non-shift worker 50 28 7 7 6 0 0 79 14 4040
2020 Shift worker 39 28 13 13 6 1 0 68 19 320
2020 Non-shift worker 52 28 9 7 4 0 0 80 11 4005
2019 Shift worker 46 30 9 9 5 0 0 76 15 435
2019 Non-shift worker 53 29 8 6 4 0 0 83 9 4550

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 28 9 2 2 0 4 86 4 345
2024 Non-shift worker 42 30 15 7 5 0 1 73 12 4115
2022 Shift worker 55 24 9 2 2 0 7 86 5 320
2022 Non-shift worker 40 30 16 7 6 0 1 71 13 4045
2020 Shift worker 55 24 11 1 2 0 7 85 3 325
2020 Non-shift worker 38 31 18 8 5 0 1 69 13 4010
2019 Shift worker 56 28 8 4 1 0 3 87 5 430
2019 Non-shift worker 40 29 17 8 5 0 1 70 13 4525

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 21 9 3 7 2 15 77 12 345
2024 Non-shift worker 63 21 6 3 5 1 2 86 8 4115
2022 Shift worker 35 21 8 4 13 2 18 69 21 320
2022 Non-shift worker 63 22 6 3 4 1 2 87 7 4045

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 34 40 27 345
2024 Non-shift worker 38 32 29 4110
2022 Shift worker 33 30 37 320
2022 Non-shift worker 40 29 31 4050
2020 Shift worker 21 47 32 325
2020 Non-shift worker 25 39 36 4025
2019 Shift worker 20 44 37 440
2019 Non-shift worker 29 35 36 4585

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 8 45 24 7 8 8 115
2024 Non-shift worker 17 44 22 5 6 6 1520
2022 Shift worker 7 28 26 19 9 12 100
2022 Non-shift worker 16 40 24 4 7 8 1555
2020 Shift worker 9 31 32 9 4 15 70
2020 Non-shift worker 19 36 29 4 5 7 1010
2019 Shift worker 10 30 31 8 10 10 90
2019 Non-shift worker 18 37 25 4 9 7 1335
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 32 8 4 1 0 0 87 5 345
2024 Non-shift worker 50 36 7 5 3 0 0 86 7 4105
2022 Shift worker 52 34 8 3 2 0 0 86 5 315
2022 Non-shift worker 53 35 6 4 2 0 0 88 6 4035
2020 Shift worker 53 32 10 3 2 0 0 85 5 325
2020 Non-shift worker 51 36 7 4 2 0 0 87 6 4010
2019 Shift worker 57 29 9 4 1 0 0 86 5 430
2019 Non-shift worker 50 35 8 4 2 0 0 86 6 4550

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 44 14 4 4 3 0 77 9 345
2024 Non-shift worker 29 41 14 9 5 1 0 72 14 4105
2022 Shift worker 27 40 17 7 7 1 0 68 14 320
2022 Non-shift worker 28 41 17 8 5 1 0 70 13 4045
2020 Shift worker 30 37 20 10 1 1 0 68 12 325
2020 Non-shift worker 30 40 16 8 4 2 0 71 12 4010
2019 Shift worker 38 34 15 9 3 1 0 73 12 440
2019 Non-shift worker 32 40 16 8 3 2 0 73 11 4575

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 16 32 21 16 2 5 40 26 345
2024 Non-shift worker 12 21 33 19 12 1 3 32 34 4105
2022 Shift worker 6 22 32 18 17 2 3 37 29 315
2022 Non-shift worker 10 20 34 20 12 1 3 34 31 4035
2020 Shift worker 7 18 30 22 19 1 3 43 26 320
2020 Non-shift worker 10 21 34 22 11 1 1 33 32 4015
2019 Shift worker 6 21 33 19 18 1 2 38 28 430
2019 Non-shift worker 9 22 33 21 12 1 1 34 32 4560

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 15 24 21 18 5 9 44 27 345
2024 Non-shift worker 13 20 29 19 12 2 4 33 36 4105
2022 Shift worker 9 13 28 20 16 2 12 42 25 315
2022 Non-shift worker 12 20 31 20 12 1 5 34 33 4035
2020 Shift worker 7 9 27 22 24 5 5 51 18 320
2020 Non-shift worker 11 17 30 23 15 1 2 39 29 4005
2019 Shift worker 6 12 25 20 25 3 8 51 20 430
2019 Non-shift worker 11 19 28 22 15 2 3 39 32 4550

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 4 16 34 30 2 12 74 7 345
2024 Non-shift worker 5 10 27 31 23 1 3 56 16 4100
2022 Shift worker 3 4 16 30 29 1 17 72 9 315
2022 Non-shift worker 5 9 25 32 23 1 4 58 15 4030
2020 Shift worker 1 4 15 28 39 1 12 77 6 320
2020 Non-shift worker 5 9 27 35 22 1 2 58 14 3985
2019 Shift worker 2 4 16 30 37 1 9 75 7 430
2019 Non-shift worker 4 10 28 33 23 1 2 58 14 4535

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 16 22 18 20 3 5 41 35 345
2024 Non-shift worker 15 18 25 19 18 1 4 39 35 4100
2022 Shift worker 27 17 19 15 13 2 6 31 48 315
2022 Non-shift worker 17 18 24 19 17 1 4 38 37 4025
2020 Shift worker 16 15 29 17 19 2 3 37 33 325
2020 Non-shift worker 14 18 25 22 18 1 2 41 33 4010
2019 Shift worker 12 18 21 17 27 1 4 46 32 435
2019 Non-shift worker 15 19 25 20 18 1 2 39 35 4545

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 19 21 14 17 10 3 36 39 345
2024 Non-shift worker 11 15 24 21 20 3 6 45 28 4100
2022 Shift worker 29 17 17 14 11 7 5 29 52 320
2022 Non-shift worker 13 18 23 20 17 3 7 41 34 4025
2020 Shift worker 17 14 18 18 24 6 2 46 34 320
2020 Non-shift worker 8 14 23 28 22 3 3 52 24 3990
2019 Shift worker 7 16 21 22 27 3 3 53 25 435
2019 Non-shift worker 11 16 25 23 19 2 3 45 29 4530

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 16 29 18 16 4 7 39 28 345
2024 Non-shift worker 13 20 29 17 14 2 3 33 36 4110
2022 Shift worker 14 11 29 21 15 4 6 40 28 320
2022 Non-shift worker 12 19 30 18 14 3 4 34 33 4035
2020 Shift worker 6 15 27 22 23 4 3 49 22 325
2020 Non-shift worker 10 19 32 21 15 2 2 38 30 3995
2019 Shift worker 8 12 26 22 25 3 4 51 21 425
2019 Non-shift worker 11 18 31 20 15 2 2 37 30 4550

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 17 29 27 17 3 2 46 24 345
2024 Non-shift worker 6 12 30 30 19 1 3 50 19 4110
2022 Shift worker 9 14 29 25 20 1 1 46 24 320
2022 Non-shift worker 6 15 33 26 17 1 3 44 22 4040
2020 Shift worker 6 19 34 29 10 0 1 40 25 325
2020 Non-shift worker 8 18 34 23 15 0 1 39 27 4010
2019 Shift worker 4 14 29 28 22 1 3 52 19 435
2019 Non-shift worker 6 13 31 28 19 1 2 48 20 4545

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 32 18 17 9 5 0 54 27 345
2024 Non-shift worker 17 31 18 19 13 2 0 49 33 4110
2022 Shift worker 17 29 17 22 11 4 0 47 35 320
2022 Non-shift worker 17 31 18 19 12 3 0 50 32 4040
2020 Shift worker 21 31 19 21 6 1 1 53 28 320
2020 Non-shift worker 19 34 18 17 9 2 0 54 27 4005
2019 Shift worker 28 33 16 15 6 3 0 63 21 440
2019 Non-shift worker 18 35 20 18 8 2 0 54 26 4550

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 33 6 11 10 1 0 73 21 345
2024 Non-shift worker 44 29 8 9 9 1 0 74 18 4110
2022 Shift worker 43 26 7 12 12 0 0 68 25 320
2022 Non-shift worker 46 26 8 10 9 1 0 74 19 4045
2020 Shift worker 39 26 13 13 8 1 0 65 22 325
2020 Non-shift worker 40 28 10 11 9 1 0 70 20 4010
2019 Shift worker 44 28 9 11 7 1 0 73 18 435
2019 Non-shift worker 40 29 11 12 8 1 0 69 20 4560

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 28 7 10 5 0 0 78 15 345
2024 Non-shift worker 50 31 6 7 5 0 0 82 12 4110
2022 Shift worker 47 32 8 9 3 0 0 79 13 320
2022 Non-shift worker 51 31 6 7 5 0 0 82 12 4045
2020 Shift worker 41 36 8 12 4 0 0 77 15 325
2020 Non-shift worker 48 32 8 8 4 0 0 80 12 3995
2019 Shift worker 47 32 8 10 3 0 0 79 13 435
2019 Non-shift worker 45 34 8 9 4 0 0 79 13 4555

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 31 13 5 5 3 1 75 11 345
2024 Non-shift worker 44 35 11 5 4 1 0 80 10 4115
2022 Shift worker 37 35 14 7 5 1 0 73 12 320
2022 Non-shift worker 44 34 10 5 4 2 0 80 10 4045
2020 Shift worker 34 35 16 9 2 3 0 71 12 320
2020 Non-shift worker 40 36 12 6 4 1 0 77 10 3995
2019 Shift worker 42 32 14 7 4 1 0 75 11 440
2019 Non-shift worker 40 36 12 6 4 1 1 77 10 4555

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 33 16 8 5 4 0 70 13 345
2024 Non-shift worker 35 35 13 8 6 2 0 72 15 4105
2022 Shift worker 38 34 12 8 6 2 0 73 15 320
2022 Non-shift worker 35 35 13 8 6 2 0 72 14 4040
2020 Shift worker 37 33 14 11 3 2 0 71 14 320
2020 Non-shift worker 36 35 13 9 4 2 0 73 14 4000
2019 Shift worker 43 31 15 8 2 1 0 75 10 435
2019 Non-shift worker 38 37 13 6 3 1 0 77 10 4545

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 31 19 3 3 9 2 72 7 345
2024 Non-shift worker 35 32 15 5 3 8 2 74 9 4105
2022 Shift worker 32 31 14 5 4 12 1 73 10 315
2022 Non-shift worker 33 34 15 6 3 7 1 73 10 4040
2020 Shift worker 37 28 21 6 3 4 1 69 9 320
2020 Non-shift worker 37 31 17 5 4 5 1 73 10 4010
2019 Shift worker 47 29 14 3 2 4 1 80 5 435
2019 Non-shift worker 43 33 14 4 3 3 1 79 7 4550

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 30 7 7 3 1 0 83 10 345
2024 Non-shift worker 50 33 6 7 4 0 0 83 10 4110
2022 Shift worker 51 35 5 5 4 1 0 86 9 320
2022 Non-shift worker 51 33 7 6 4 0 0 84 10 4045
2020 Shift worker 51 31 9 7 1 0 0 82 9 320
2020 Non-shift worker 53 31 8 5 3 0 0 84 8 4025
2019 Shift worker 60 27 5 5 2 0 0 88 7 435
2019 Non-shift worker 52 32 8 5 3 0 0 84 8 4560

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 25 11 5 3 4 2 80 9 345
2024 Non-shift worker 45 25 10 5 5 6 5 78 11 4115
2022 Shift worker 47 27 8 5 3 7 3 83 9 320
2022 Non-shift worker 47 25 10 5 4 5 3 80 10 4040

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 26 10 8 2 4 2 78 11 345
2024 Non-shift worker 43 25 11 6 4 6 5 76 12 4110
2022 Shift worker 47 24 12 4 2 7 3 79 7 315
2022 Non-shift worker 46 26 11 5 4 5 3 78 10 4045

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 20 16 10 5 19 2 61 18 345
2024 Non-shift worker 28 22 19 7 4 17 3 62 14 4110
2022 Shift worker 33 17 19 6 5 18 3 62 14 315
2022 Non-shift worker 31 24 21 5 4 13 2 65 11 4040
2020 Shift worker 33 24 23 7 3 8 3 63 11 320
2020 Non-shift worker 33 29 20 6 4 7 1 68 10 4015

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 28 8 6 3 6 2 81 10 345
2024 Non-shift worker 42 29 9 6 5 6 3 78 12 4105
2022 Shift worker 46 28 8 4 3 8 4 84 7 320
2022 Non-shift worker 42 31 10 6 4 5 2 78 11 4045
2020 Shift worker 45 28 11 8 2 4 2 78 10 320
2020 Non-shift worker 45 30 11 6 4 3 2 78 10 4015

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 8 20 5 5 41 8 40 20 345
2024 Non-shift worker 9 13 24 4 5 37 8 40 16 4105
2022 Shift worker 8 12 27 4 3 39 8 37 12 320
2022 Non-shift worker 9 16 26 5 5 35 5 41 15 4040

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Non-shift worker 4 8 26 13 46 2 2 12 61 50

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 26 17 12 12 6 2 55 26 345
2024 Non-shift worker 26 28 15 10 11 6 4 60 23 4110
2022 Shift worker 18 30 15 15 12 7 3 53 31 320
2022 Non-shift worker 26 28 16 10 10 6 5 60 22 4045
2020 Shift worker 22 25 24 13 10 5 1 51 24 320
2020 Non-shift worker 24 30 18 11 10 5 3 59 22 4015
2019 Shift worker 32 26 17 10 8 4 3 63 19 440
2019 Non-shift worker 27 29 16 12 9 4 2 60 23 4560

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 39 10 9 8 4 2 72 18 345
2024 Non-shift worker 30 34 14 10 8 4 1 67 19 4105
2022 Shift worker 28 36 12 14 7 3 0 66 22 320
2022 Non-shift worker 30 34 14 11 7 4 1 67 19 4045
2020 Shift worker 33 31 15 12 4 3 2 67 17 325
2020 Non-shift worker 32 35 13 9 6 3 1 70 16 4015
2019 Shift worker 40 30 13 9 5 2 0 72 14 435
2019 Non-shift worker 33 35 14 9 5 2 1 71 15 4565

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 32 19 6 6 3 0 68 13 345
2024 Non-shift worker 30 34 18 9 6 2 0 66 16 4105
2022 Shift worker 32 32 19 10 5 2 0 66 15 320
2022 Non-shift worker 30 34 19 9 6 2 0 65 16 4045
2020 Shift worker 34 31 24 7 2 2 1 66 9 320
2020 Non-shift worker 31 34 19 8 5 2 0 67 14 4005
2019 Shift worker 41 30 17 8 4 1 0 71 12 435
2019 Non-shift worker 32 35 19 8 4 2 0 68 12 4555

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 27 12 10 14 8 1 60 27 345
2024 Non-shift worker 23 23 15 12 14 10 2 52 30 4105
2022 Shift worker 27 21 17 15 13 6 1 51 31 320
2022 Non-shift worker 23 25 16 12 14 9 2 53 29 4040
2020 Shift worker 25 26 13 15 12 8 1 56 30 325
2020 Non-shift worker 24 24 18 13 13 7 1 53 28 4010
2019 Shift worker 31 21 17 12 11 7 1 56 25 440
2019 Non-shift worker 22 23 17 14 13 8 2 51 30 4570

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 41 1 8 6 0 0 85 14 345
2024 Non-shift worker 41 41 4 10 4 0 0 82 14 4110
2022 Shift worker 39 42 4 10 5 0 0 81 15 320
2022 Non-shift worker 42 42 4 9 4 0 0 84 12 4045
2020 Shift worker 43 41 5 9 3 0 0 84 12 325
2020 Non-shift worker 37 45 4 11 4 0 0 81 15 4020

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 41 5 7 7 0 0 81 14 345
2024 Non-shift worker 41 32 7 11 8 0 1 73 20 4105
2022 Shift worker 42 34 6 8 8 0 1 78 17 320
2022 Non-shift worker 49 31 6 8 5 0 1 80 13 4040
2020 Shift worker 39 35 9 13 5 0 0 74 18 325
2020 Non-shift worker 43 38 6 10 3 0 0 81 13 4020
2019 Shift worker 46 32 5 11 5 0 0 79 16 440
2019 Non-shift worker 47 35 5 9 4 0 0 82 13 4560

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 36 5 8 7 0 0 80 15 345
2024 Non-shift worker 45 33 9 8 5 0 0 78 13 4105
2022 Shift worker 41 36 5 10 7 0 1 77 17 320
2022 Non-shift worker 48 33 8 7 3 0 0 81 10 4040
2020 Shift worker 43 34 10 7 5 0 0 78 12 320
2020 Non-shift worker 45 36 8 7 3 0 0 81 10 3990
2019 Shift worker 50 33 6 8 3 0 0 82 11 430
2019 Non-shift worker 47 35 8 6 3 0 0 83 9 4540

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 80 8 3 2 2 1 4 92 4 345
2024 Non-shift worker 76 11 4 3 3 0 3 90 6 4110

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 80 9 3 3 2 0 3 92 5 345
2024 Non-shift worker 73 12 5 3 3 0 3 89 6 4110

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 83 8 3 0 2 0 3 95 2 345
2024 Non-shift worker 82 7 3 1 2 0 4 93 3 4115
2022 Shift worker 81 9 2 1 1 0 5 96 2 320
2022 Non-shift worker 83 8 3 1 2 0 3 95 3 4050
2019 Shift worker 81 10 4 1 1 0 3 94 1 435
2019 Non-shift worker 83 8 3 1 2 0 3 94 3 4550

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 9 6 4 17 20 14 58 32 345
2024 Non-shift worker 29 16 11 7 9 17 11 62 23 4115
2022 Shift worker 28 5 7 6 14 23 16 55 33 320
2022 Non-shift worker 29 14 10 6 9 20 12 63 22 4045
2020 Shift worker 28 10 5 9 13 19 16 58 34 325
2020 Non-shift worker 28 15 11 8 11 18 11 60 26 4010
2019 Shift worker 34 10 7 5 11 25 9 65 25 440
2019 Non-shift worker 32 14 10 7 11 17 8 62 25 4575

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 15 85 345
2024 Non-shift worker 15 85 4105
2022 Shift worker 14 86 320
2022 Non-shift worker 13 87 4040
2020 Shift worker 12 88 325
2020 Non-shift worker 14 86 4020
2019 Shift worker 13 87 435
2019 Non-shift worker 16 84 4570

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 60 40 55
2024 Non-shift worker 49 51 610
2022 Shift worker 69 31 45
2022 Non-shift worker 48 52 545
2020 Shift worker 71 29 40
2020 Non-shift worker 55 45 545
2019 Shift worker 57 43 55
2019 Non-shift worker 54 46 710

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 54 46 55
2024 Non-shift worker 64 36 610
2022 Shift worker 52 48 45
2022 Non-shift worker 66 34 545
2020 Shift worker 51 49 40
2020 Non-shift worker 62 38 545
2019 Shift worker 63 37 55
2019 Non-shift worker 61 39 710

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 610
2022 Shift worker 7 93 45
2022 Non-shift worker 6 94 545

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 55
2024 Non-shift worker 2 98 610
2022 Shift worker 7 93 45
2022 Non-shift worker 1 99 545
2020 Shift worker 0 100 40
2020 Non-shift worker 1 99 545

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 610
2022 Shift worker 4 96 45
2022 Non-shift worker 6 94 545

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 55
2024 Non-shift worker 7 93 610
2022 Shift worker 22 78 45
2022 Non-shift worker 9 91 545
2020 Shift worker 23 77 40
2020 Non-shift worker 6 94 545
2019 Shift worker 19 81 55
2019 Non-shift worker 5 95 710

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 610
2022 Shift worker 2 98 45
2022 Non-shift worker 4 96 545

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 34 66 55
2024 Non-shift worker 39 61 610
2022 Shift worker 40 60 45
2022 Non-shift worker 36 64 545
2020 Shift worker 45 55 40
2020 Non-shift worker 35 65 545
2019 Shift worker 40 60 55
2019 Non-shift worker 36 64 700

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 29 71 55
2024 Non-shift worker 48 52 610
2022 Shift worker 32 68 45
2022 Non-shift worker 46 54 545
2020 Shift worker 28 72 40
2020 Non-shift worker 43 57 545
2019 Shift worker 31 69 55
2019 Non-shift worker 41 59 700

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 48 52 55
2024 Non-shift worker 55 45 610
2022 Shift worker 48 52 45
2022 Non-shift worker 51 49 545
2020 Shift worker 41 59 40
2020 Non-shift worker 57 43 545
2019 Shift worker 51 49 55
2019 Non-shift worker 53 47 700

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 36 64 55
2024 Non-shift worker 39 61 610
2022 Shift worker 43 57 45
2022 Non-shift worker 40 60 545
2020 Shift worker 58 42 40
2020 Non-shift worker 45 55 545
2019 Shift worker 35 65 55
2019 Non-shift worker 42 58 700

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 21 79 55
2024 Non-shift worker 41 59 610
2022 Shift worker 21 79 45
2022 Non-shift worker 37 63 545
2020 Shift worker 15 85 40
2020 Non-shift worker 39 61 545
2019 Shift worker 34 66 55
2019 Non-shift worker 34 66 700

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 51 49 55
2024 Non-shift worker 46 54 610
2022 Shift worker 59 41 45
2022 Non-shift worker 53 47 545
2020 Shift worker 66 34 40
2020 Non-shift worker 53 47 545
2019 Shift worker 57 43 55
2019 Non-shift worker 51 49 700

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 33 67 55
2024 Non-shift worker 34 66 610
2022 Shift worker 36 64 45
2022 Non-shift worker 31 69 545
2020 Shift worker 53 47 40
2020 Non-shift worker 38 62 545
2019 Shift worker 47 53 55
2019 Non-shift worker 34 66 700

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 55
2024 Non-shift worker 1 99 610
2022 Shift worker 0 100 45
2022 Non-shift worker 1 99 545
2020 Shift worker 0 100 40
2020 Non-shift worker 1 99 545
2019 Shift worker 0 100 55
2019 Non-shift worker 2 98 700

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 55
2024 Non-shift worker 9 91 610
2022 Shift worker 2 98 45
2022 Non-shift worker 9 91 545
2020 Shift worker 0 100 40
2020 Non-shift worker 8 92 545
2019 Shift worker 13 87 55
2019 Non-shift worker 9 91 700

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 610
2022 Shift worker 10 90 45
2022 Non-shift worker 8 92 545
2019 Shift worker 15 85 55
2019 Non-shift worker 9 91 700

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 38 62 55
2024 Non-shift worker 58 42 610
2022 Shift worker 56 44 45
2022 Non-shift worker 56 44 545
2020 Shift worker 46 54 40
2020 Non-shift worker 56 44 545
2019 Shift worker 49 51 55
2019 Non-shift worker 48 52 700

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 55
2024 Non-shift worker 21 79 610
2022 Shift worker 27 73 45
2022 Non-shift worker 22 78 545
2020 Shift worker 21 79 40
2020 Non-shift worker 23 77 545
2019 Shift worker 21 79 55
2019 Non-shift worker 24 76 700

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 12 88 55
2024 Non-shift worker 16 84 610
2022 Shift worker 16 84 45
2022 Non-shift worker 18 82 545
2020 Shift worker 18 82 40
2020 Non-shift worker 18 82 545
2019 Shift worker 8 92 55
2019 Non-shift worker 19 81 700

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 64 36 55
2024 Non-shift worker 52 48 610
2022 Shift worker 39 61 45
2022 Non-shift worker 55 45 545
2020 Shift worker 43 57 40
2020 Non-shift worker 60 40 545
2019 Shift worker 54 46 55
2019 Non-shift worker 56 44 700

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 23 77 55
2024 Non-shift worker 23 77 610
2022 Shift worker 24 76 45
2022 Non-shift worker 20 80 545
2020 Shift worker 36 64 40
2020 Non-shift worker 31 69 545
2019 Shift worker 25 75 55
2019 Non-shift worker 29 71 700

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 610
2022 Shift worker 3 97 45
2022 Non-shift worker 9 91 545

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 14 86 55
2024 Non-shift worker 17 83 610
2022 Shift worker 9 91 45
2022 Non-shift worker 19 81 545

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 610
2022 Shift worker 13 87 45
2022 Non-shift worker 11 89 545
2019 Shift worker 10 90 55
2019 Non-shift worker 12 88 700

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 610
2022 Shift worker 5 95 45
2022 Non-shift worker 6 94 545

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 610
2022 Shift worker 12 88 45
2022 Non-shift worker 9 91 545
2019 Shift worker 11 89 55
2019 Non-shift worker 11 89 700

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 610
2022 Shift worker 7 93 45
2022 Non-shift worker 12 88 545
2019 Shift worker 8 92 55
2019 Non-shift worker 11 89 700

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 32 68 55
2024 Non-shift worker 27 73 610
2022 Shift worker 42 58 45
2022 Non-shift worker 28 72 545
2020 Shift worker 31 69 40
2020 Non-shift worker 24 76 545
2019 Shift worker 26 74 55
2019 Non-shift worker 24 76 700

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 550
2022 Shift worker 6 94 45
2022 Non-shift worker 7 93 510

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 28 72 50
2024 Non-shift worker 21 79 550
2022 Shift worker 43 57 45
2022 Non-shift worker 21 79 510

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 11 89 50
2024 Non-shift worker 6 94 550
2022 Shift worker 0 100 45
2022 Non-shift worker 9 91 510

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 550
2022 Shift worker 9 91 45
2022 Non-shift worker 4 96 510

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 550
2022 Shift worker 16 84 45
2022 Non-shift worker 11 89 510

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 550
2022 Shift worker 9 91 45
2022 Non-shift worker 10 90 510

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 550
2022 Shift worker 0 100 45
2022 Non-shift worker 15 85 510

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 22 78 50
2024 Non-shift worker 18 82 550
2022 Shift worker 16 84 45
2022 Non-shift worker 18 82 510

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 11 89 50
2024 Non-shift worker 12 88 550
2022 Shift worker 9 91 45
2022 Non-shift worker 13 87 510

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 24 76 50
2024 Non-shift worker 34 66 550
2022 Shift worker 19 81 45
2022 Non-shift worker 33 67 510

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 550
2022 Shift worker 2 98 45
2022 Non-shift worker 9 91 510

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 53 47 50
2024 Non-shift worker 48 52 550
2022 Shift worker 32 68 45
2022 Non-shift worker 53 47 510

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 50
2024 Non-shift worker 2 98 550
2022 Shift worker 0 100 45
2022 Non-shift worker 1 99 510

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 60 40 50
2024 Non-shift worker 61 39 550
2022 Shift worker 56 44 45
2022 Non-shift worker 66 34 510

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 550

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 17 83 50
2024 Non-shift worker 9 91 550
2022 Shift worker 19 81 45
2022 Non-shift worker 13 87 510

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 16 12 9 6 30 10 56 25 345
2024 Non-shift worker 15 15 14 8 10 29 10 48 29 4110
2022 Shift worker 18 15 13 7 8 32 8 55 25 315
2022 Non-shift worker 14 16 16 9 9 28 8 47 28 4040
2020 Shift worker 23 16 19 8 5 26 3 55 19 325
2020 Non-shift worker 20 19 18 9 9 20 6 52 24 4025
2019 Shift worker 28 13 19 7 3 19 10 59 15 435
2019 Non-shift worker 19 18 21 9 8 18 7 49 23 4575

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 29 17 7 5 11 0 68 13 345
2024 Non-shift worker 28 28 15 8 8 11 2 65 19 4110
2022 Shift worker 30 29 12 10 4 14 1 70 16 315
2022 Non-shift worker 28 29 16 9 7 10 1 64 18 4040
2020 Shift worker 36 23 17 10 5 9 0 65 16 325
2020 Non-shift worker 31 28 19 8 6 7 1 63 16 4015
2019 Shift worker 43 25 15 7 2 7 1 74 9 440
2019 Non-shift worker 34 29 17 7 5 6 1 68 14 4565

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 345
2024 Non-shift worker 8 92 4105
2022 Shift worker 6 94 320
2022 Non-shift worker 7 93 4040
2020 Shift worker 6 94 325
2020 Non-shift worker 7 93 4020
2019 Shift worker 5 95 440
2019 Non-shift worker 7 93 4560

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 38 62 340
2022 Shift worker 34 66 20
2022 Non-shift worker 33 67 295
2020 Shift worker 40 60 20
2020 Non-shift worker 44 56 280
2019 Shift worker 48 52 20
2019 Non-shift worker 46 54 315

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 87 13 15
2024 Non-shift worker 72 28 340
2022 Shift worker 69 31 20
2022 Non-shift worker 81 19 295
2020 Shift worker 70 30 20
2020 Non-shift worker 74 26 280
2019 Shift worker 71 29 20
2019 Non-shift worker 78 22 315

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 3 97 340
2022 Shift worker 0 100 20
2022 Non-shift worker 2 98 295
2020 Shift worker 0 100 20
2020 Non-shift worker 5 95 280

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 1 99 340
2022 Shift worker 4 96 20
2022 Non-shift worker 0 100 295

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 340
2022 Shift worker 10 90 20
2022 Non-shift worker 6 94 295

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 340
2022 Shift worker 15 85 20
2022 Non-shift worker 6 94 295

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 9 91 340
2022 Shift worker 5 95 20
2022 Non-shift worker 8 92 295
2019 Shift worker 0 100 20
2019 Non-shift worker 8 92 315

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 24 76 335
2022 Shift worker 37 63 20
2022 Non-shift worker 17 83 290
2020 Shift worker 24 76 20
2020 Non-shift worker 19 81 280

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 335
2022 Shift worker 11 89 20
2022 Non-shift worker 9 91 290
2019 Shift worker 20 80 20
2019 Non-shift worker 10 90 310

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 335
2022 Shift worker 23 77 20
2022 Non-shift worker 6 94 290
2019 Shift worker 0 100 20
2019 Non-shift worker 6 94 310

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 335
2022 Shift worker 11 89 20
2022 Non-shift worker 4 96 290
2020 Shift worker 0 100 20
2020 Non-shift worker 3 97 280

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 31 69 15
2024 Non-shift worker 31 69 335
2022 Shift worker 20 80 20
2022 Non-shift worker 33 67 290
2020 Shift worker 37 63 20
2020 Non-shift worker 32 68 280
2019 Shift worker 49 51 20
2019 Non-shift worker 29 71 310

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 335
2022 Shift worker 21 79 20
2022 Non-shift worker 28 72 290
2020 Shift worker 34 66 20
2020 Non-shift worker 33 67 280
2019 Shift worker 34 66 20
2019 Non-shift worker 26 74 310

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 4 96 335
2022 Shift worker 0 100 20
2022 Non-shift worker 3 97 290
2020 Shift worker 0 100 20
2020 Non-shift worker 4 96 280

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 2 98 335
2022 Shift worker 0 100 20
2022 Non-shift worker 1 99 290

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 335
2022 Shift worker 16 84 20
2022 Non-shift worker 5 95 290
2019 Shift worker 0 100 20
2019 Non-shift worker 10 90 310

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 335
2022 Shift worker 23 77 20
2022 Non-shift worker 18 82 290

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 2 98 335
2022 Shift worker 0 100 20
2022 Non-shift worker 4 96 290

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 335
2022 Shift worker 21 79 20
2022 Non-shift worker 15 85 290

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 0 100 335
2022 Shift worker 0 100 20
2022 Non-shift worker 0 100 290
2020 Shift worker 0 100 20
2020 Non-shift worker 0 100 280

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 41 59 15
2024 Non-shift worker 25 75 340
2022 Shift worker 22 78 20
2022 Non-shift worker 31 69 290

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 340
2022 Shift worker 8 92 20
2022 Non-shift worker 12 88 290

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 340
2022 Shift worker 0 100 20
2022 Non-shift worker 6 94 290
2020 Shift worker 0 100 20
2020 Non-shift worker 9 91 280

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 340
2022 Shift worker 22 78 20
2022 Non-shift worker 22 78 290

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 6 94 340
2022 Shift worker 4 96 20
2022 Non-shift worker 5 95 290

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 8 92 340
2022 Shift worker 0 100 20
2022 Non-shift worker 6 94 290
2020 Shift worker 0 100 20
2020 Non-shift worker 7 93 280

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 5 95 340
2022 Shift worker 3 97 20
2022 Non-shift worker 3 97 290
2020 Shift worker 0 100 20
2020 Non-shift worker 7 93 280

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 340
2022 Shift worker 5 95 20
2022 Non-shift worker 9 91 290

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 51 49 15
2024 Non-shift worker 53 47 340
2022 Shift worker 69 31 20
2022 Non-shift worker 52 48 290
2020 Shift worker 71 29 20
2020 Non-shift worker 40 60 280
2019 Shift worker 51 49 20
2019 Non-shift worker 48 52 305

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 315
2022 Shift worker 4 96 20
2022 Non-shift worker 3 97 270
2020 Shift worker 0 100 20
2020 Non-shift worker 6 94 260

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 315
2022 Shift worker 16 84 20
2022 Non-shift worker 15 85 270

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 5 95 315
2022 Shift worker 0 100 20
2022 Non-shift worker 1 99 270

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 315
2022 Shift worker 0 100 20
2022 Non-shift worker 1 99 270
2020 Shift worker 0 100 20
2020 Non-shift worker 4 96 260

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 4 96 315
2022 Shift worker 9 91 20
2022 Non-shift worker 2 98 270
2020 Shift worker 0 100 20
2020 Non-shift worker 6 94 260

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 4 96 315
2022 Shift worker 0 100 20
2022 Non-shift worker 4 96 270

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 315
2022 Shift worker 0 100 20
2022 Non-shift worker 11 89 270
2020 Shift worker 0 100 20
2020 Non-shift worker 8 92 260

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 315
2022 Shift worker 21 79 20
2022 Non-shift worker 15 85 270

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 315
2022 Shift worker 14 86 20
2022 Non-shift worker 13 87 270

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 29 71 315
2022 Shift worker 23 77 20
2022 Non-shift worker 28 72 270
2020 Shift worker 46 54 20
2020 Non-shift worker 29 71 260

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 315
2022 Shift worker 15 85 20
2022 Non-shift worker 13 87 270

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 47 53 15
2024 Non-shift worker 47 53 315
2022 Shift worker 46 54 20
2022 Non-shift worker 46 54 270
2020 Shift worker 66 34 20
2020 Non-shift worker 46 54 260

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 3 97 315
2022 Shift worker 4 96 20
2022 Non-shift worker 1 99 270

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 71 29 15
2024 Non-shift worker 66 34 315
2022 Shift worker 40 60 20
2022 Non-shift worker 72 28 270
2020 Shift worker 66 34 20
2020 Non-shift worker 64 36 260

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 5 95 315

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 315
2022 Shift worker 38 62 20
2022 Non-shift worker 14 86 270

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 16 12 4 3 33 8 68 11 345
2024 Non-shift worker 17 15 18 5 5 31 8 53 17 4110
2022 Shift worker 23 11 16 3 3 36 8 61 11 320
2022 Non-shift worker 17 17 19 5 4 30 7 55 15 4040
2020 Shift worker 26 15 21 4 2 26 5 59 10 325
2020 Non-shift worker 21 18 22 6 4 23 6 55 14 4010
2019 Shift worker 30 15 19 3 2 21 10 64 8 435
2019 Non-shift worker 21 16 24 5 4 22 8 54 12 4565

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 26 15 4 3 15 2 73 9 345
2024 Non-shift worker 29 28 17 6 5 13 2 67 13 4110
2022 Shift worker 33 26 16 4 3 15 2 71 9 320
2022 Non-shift worker 30 30 17 5 5 12 2 69 12 4045
2020 Shift worker 38 23 20 6 4 9 0 67 11 320
2020 Non-shift worker 32 26 20 7 4 9 1 65 12 4015
2019 Shift worker 46 24 14 3 2 9 1 79 6 440
2019 Non-shift worker 37 27 19 4 3 8 2 71 8 4560

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 9 91 345
2024 Non-shift worker 14 86 4115
2022 Shift worker 10 90 320
2022 Non-shift worker 11 89 4045
2020 Shift worker 13 87 320
2020 Non-shift worker 10 90 4010
2019 Shift worker 14 86 435
2019 Non-shift worker 14 86 4565

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 53 47 40
2024 Non-shift worker 59 41 605
2022 Shift worker 44 56 35
2022 Non-shift worker 48 52 435
2020 Shift worker 29 71 35
2020 Non-shift worker 52 48 410

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 67 33 40
2024 Non-shift worker 70 30 600
2022 Shift worker 67 33 35
2022 Non-shift worker 71 29 435
2020 Shift worker 72 28 40
2020 Non-shift worker 75 25 410
2019 Shift worker 87 13 60
2019 Non-shift worker 80 20 620

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 20 3 27 5 0 0 65 32 25
2024 Non-shift worker 45 37 5 9 4 1 0 82 13 425
2022 Shift worker 39 44 10 2 5 0 0 83 7 20
2022 Non-shift worker 46 36 5 8 4 1 0 83 12 310
2020 Shift worker 47 20 11 22 0 0 0 67 22 30
2020 Non-shift worker 45 36 6 9 3 1 0 81 12 305
2019 Shift worker 48 25 8 12 0 1 5 78 13 50
2019 Non-shift worker 53 28 5 9 3 1 0 83 12 490

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 34 9 6 6 4 3 77 13 345
2024 Non-shift worker 43 32 8 6 5 3 3 80 12 4110
2022 Shift worker 36 30 11 6 7 6 3 73 14 320
2022 Non-shift worker 43 32 7 6 4 3 4 81 11 4045
2020 Shift worker 37 27 15 11 2 3 4 69 15 325
2020 Non-shift worker 47 30 9 6 4 2 2 80 10 4015
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 26 9 6 6 1 1 79 12 345
2024 Non-shift worker 53 26 7 6 7 1 0 80 13 4115
2022 Shift worker 49 29 7 5 9 1 0 79 14 320
2022 Non-shift worker 53 26 7 6 6 1 0 81 12 4045
2020 Shift worker 41 31 11 12 5 0 0 72 17 320
2020 Non-shift worker 49 30 8 7 6 1 0 79 13 4010

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 4 11 6 48 7 23 76 9 345
2024 Non-shift worker 3 5 13 6 42 6 25 70 12 4100
2022 Shift worker 1 4 8 6 52 5 23 81 7 320
2022 Non-shift worker 3 5 14 6 44 5 23 70 11 4040

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 40 13 11 8 3 0 67 20 345
2024 Non-shift worker 28 39 16 8 6 3 0 69 15 4105
2022 Shift worker 24 41 14 9 8 4 0 67 18 320
2022 Non-shift worker 30 39 14 8 6 3 0 72 14 4040
2020 Shift worker 36 32 15 12 4 1 0 69 16 325
2020 Non-shift worker 39 38 12 6 3 2 0 79 9 4020
2019 Shift worker 37 36 14 5 5 2 0 76 10 435
2019 Non-shift worker 39 37 14 6 3 2 0 78 8 4560

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 10 27 36 20 7 345
2024 Non-shift worker 10 26 36 20 7 4110
2022 Shift worker 7 29 32 24 8 320
2022 Non-shift worker 11 29 34 20 6 4045

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 27 9 5 3 2 1 82 8 345
2024 Non-shift worker 53 26 10 4 4 3 1 82 8 4110
2022 Shift worker 48 29 11 5 4 2 0 80 9 320
2022 Non-shift worker 55 24 10 3 4 3 1 83 7 4040
2020 Shift worker 42 29 14 6 6 3 0 74 12 320
2020 Non-shift worker 49 26 12 5 4 4 1 78 10 4005

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 23 9 11 9 2 1 70 21 345
2024 Non-shift worker 46 24 9 9 10 2 1 71 20 4110
2022 Shift worker 41 28 8 9 11 2 1 71 21 320
2022 Non-shift worker 47 24 9 9 10 1 0 72 19 4045
2020 Shift worker 33 29 12 13 11 1 0 63 25 320
2020 Non-shift worker 40 28 11 11 9 1 0 69 20 4010

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 38 13 13 15 2 0 59 28 345
2024 Non-shift worker 25 36 14 12 10 2 0 63 22 4110
2022 Shift worker 21 30 12 22 13 1 1 52 36 320
2022 Non-shift worker 28 36 14 11 8 2 0 66 20 4040
2020 Shift worker 26 26 20 16 11 1 0 53 27 320
2020 Non-shift worker 34 32 15 10 8 2 0 67 18 4020
2019 Shift worker 32 30 17 11 9 2 0 63 20 435
2019 Non-shift worker 29 35 16 11 7 1 0 65 18 4565

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 39 11 21 13 0 0 56 33 25
2024 Non-shift worker 20 50 10 14 4 2 0 72 18 975
2022 Shift worker 39 41 5 8 7 0 0 80 15 25
2022 Non-shift worker 23 49 12 11 4 1 0 73 15 860
2020 Shift worker 36 57 0 7 0 0 0 93 7 10
2020 Non-shift worker 23 47 13 12 4 1 1 71 16 820
2019 Shift worker 36 15 22 17 10 0 0 51 27 20
2019 Non-shift worker 28 44 12 11 3 2 1 73 14 850

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 28 19 13 14 0 2 24 76 345
2024 Non-shift worker 29 28 17 10 13 0 2 30 70 4090
2022 Shift worker 14 14 14 15 42 0 1 320
2022 Non-shift worker 27 24 20 12 16 0 1 4025
2020 Shift worker 18 17 23 13 27 0 1 325
2020 Non-shift worker 30 27 21 11 10 0 1 4010
2019 Shift worker 19 22 17 14 27 0 1 440
2019 Non-shift worker 21 26 20 14 19 0 1 4565

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 24 19 12 11 0 1 32 68 345
2024 Non-shift worker 24 30 21 12 11 0 1 24 76 4090
2022 Shift worker 17 26 21 12 23 0 0 315
2022 Non-shift worker 23 28 23 12 13 0 1 4030
2020 Shift worker 25 26 22 15 10 0 2 325
2020 Non-shift worker 26 28 23 13 10 0 0 4020
2019 Shift worker 28 26 26 11 7 0 1 440
2019 Non-shift worker 27 28 24 12 9 0 1 4565

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 21 10 4 1 1 15 57 43 345
2024 Non-shift worker 37 30 18 7 6 0 2 38 62 4080
2022 Shift worker 40 27 11 4 4 1 14 315
2022 Non-shift worker 37 30 16 7 6 0 2 4020
2020 Shift worker 54 17 12 4 2 0 10 325
2020 Non-shift worker 39 31 17 7 5 0 1 4000
2019 Shift worker 51 22 12 4 3 1 7 435
2019 Non-shift worker 41 31 17 6 4 0 1 4540

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 25 18 10 23 0 1 22 78 345
2024 Non-shift worker 26 23 20 13 16 1 2 27 73 4095
2022 Shift worker 12 17 13 16 40 1 0 315
2022 Non-shift worker 24 21 21 13 19 1 2 4030
2020 Shift worker 25 17 18 20 19 0 2 325
2020 Non-shift worker 30 25 18 13 13 1 1 4010
2019 Shift worker 22 24 20 16 16 1 1 435
2019 Non-shift worker 29 24 18 14 14 1 1 4550

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 24 11 8 4 0 7 49 51 345
2024 Non-shift worker 60 18 8 3 3 0 8 65 35 4100
2022 Shift worker 39 17 12 13 15 0 3 320
2022 Non-shift worker 57 20 8 3 4 1 7 4030
2020 Shift worker 44 25 11 8 9 0 3 320
2020 Non-shift worker 58 21 9 4 4 0 4 4005
2019 Shift worker 45 24 12 7 6 2 4 435
2019 Non-shift worker 62 19 8 3 2 0 5 4550

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 28 18 10 9 1 1 34 66 345
2024 Non-shift worker 37 28 16 8 10 0 1 37 63 4100
2022 Shift worker 29 25 15 12 18 0 0 315
2022 Non-shift worker 39 27 16 8 10 0 1 4030
2020 Shift worker 33 25 20 12 9 0 1 320
2020 Non-shift worker 39 28 18 8 7 0 0 4015
2019 Shift worker 30 29 22 10 7 0 1 435
2019 Non-shift worker 42 28 15 8 6 0 1 4555

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 25 14 5 6 1 5 46 54 345
2024 Non-shift worker 37 29 17 8 7 1 2 38 62 4095
2022 Shift worker 34 29 19 5 11 1 2 320
2022 Non-shift worker 37 31 17 7 6 1 2 4030
2020 Shift worker 39 30 18 7 4 1 2 325
2020 Non-shift worker 37 32 16 9 4 1 1 4015
2019 Shift worker 44 29 15 6 3 1 2 435
2019 Non-shift worker 36 35 17 6 4 1 1 4550

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 27 12 8 5 1 5 45 55 345
2024 Non-shift worker 30 31 18 10 9 0 2 30 70 4100
2022 Shift worker 38 29 16 4 8 1 3 315
2022 Non-shift worker 31 31 18 10 7 1 1 4025
2020 Shift worker 39 28 18 9 3 1 2 320
2020 Non-shift worker 33 31 19 10 5 0 1 4015
2019 Shift worker 39 31 16 8 3 1 2 440
2019 Non-shift worker 31 34 20 9 5 0 1 4550

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 27 11 7 5 1 2 48 52 345
2024 Non-shift worker 37 28 15 10 9 0 1 37 63 4100
2022 Shift worker 47 23 14 5 8 1 2 320
2022 Non-shift worker 38 29 15 8 7 1 1 4035
2020 Shift worker 46 26 16 6 4 0 1 325
2020 Non-shift worker 38 30 16 9 5 0 1 4015
2019 Shift worker 48 28 13 5 3 1 1 435
2019 Non-shift worker 38 30 17 9 5 0 1 4550

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 23 13 6 8 1 3 48 52 345
2024 Non-shift worker 45 25 13 7 8 0 1 46 54 4100
2022 Shift worker 46 21 16 5 11 0 1 315
2022 Non-shift worker 46 24 13 7 8 1 1 4035
2020 Shift worker 47 22 16 8 7 0 0 325
2020 Non-shift worker 48 25 13 8 6 0 1 4005
2019 Shift worker 51 24 10 8 4 1 1 435
2019 Non-shift worker 47 25 14 7 6 0 1 4540

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 24 11 4 5 1 2 54 46 345
2024 Non-shift worker 51 24 12 5 6 0 1 52 48 4100
2022 Shift worker 56 19 11 5 7 1 2 320
2022 Non-shift worker 51 25 12 5 5 0 1 4035
2020 Shift worker 42 25 21 7 5 0 1 320
2020 Non-shift worker 33 31 18 11 7 0 1 4015

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 31 12 9 5 1 2 41 59 345
2024 Non-shift worker 38 31 17 7 6 0 1 38 62 4095
2022 Shift worker 39 29 14 9 7 1 1 320
2022 Non-shift worker 37 31 18 7 6 1 1 4030
2020 Shift worker 36 29 22 8 4 0 1 325
2020 Non-shift worker 35 32 18 9 5 0 1 4015
2019 Shift worker 42 33 13 8 3 0 1 435
2019 Non-shift worker 40 31 17 8 4 0 1 4530

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 24 9 3 4 1 3 57 43 345
2024 Non-shift worker 49 22 12 6 9 0 2 50 50 4090
2022 Shift worker 51 19 14 6 7 1 3 315
2022 Non-shift worker 57 20 10 4 5 0 3 4020
2020 Shift worker 44 29 14 7 4 0 2 320
2020 Non-shift worker 51 27 13 5 4 0 1 4000
2019 Shift worker 55 23 12 5 3 1 1 435
2019 Non-shift worker 57 24 10 4 3 0 1 4530

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 28 11 4 4 1 2 51 49 345
2024 Non-shift worker 51 29 11 4 4 0 1 51 49 4100
2022 Shift worker 48 25 14 6 6 0 1 320
2022 Non-shift worker 45 33 12 4 4 0 1 4035
2020 Shift worker 44 27 16 6 5 0 1 320
2020 Non-shift worker 32 33 20 8 6 0 0 4005

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 80 9 3 1 1 1 7 86 14 345
2024 Non-shift worker 75 10 3 1 1 1 8 83 17 4095

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 11 4 2 2 1 6 80 20 345
2024 Non-shift worker 68 12 5 2 4 1 8 74 26 4100

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 74 11 5 3 3 1 3 77 23 345
2024 Non-shift worker 73 10 5 3 4 1 4 77 23 4095
2022 Shift worker 76 9 6 2 2 2 3 320
2022 Non-shift worker 73 12 5 3 4 1 3 4030
2020 Shift worker 77 13 5 2 2 0 2 315
2020 Non-shift worker 74 11 5 3 3 1 2 4005
2019 Shift worker 76 15 4 2 1 1 1 435
2019 Non-shift worker 70 12 6 4 5 1 2 4560

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 23 7 4 4 1 2 61 39 345
2024 Non-shift worker 60 22 8 4 3 0 2 62 38 4100
2022 Shift worker 57 25 10 4 1 1 1 315
2022 Non-shift worker 63 22 7 3 3 0 2 4030
2020 Shift worker 63 24 7 3 3 0 0 320
2020 Non-shift worker 61 22 8 4 3 0 1 4000
2019 Shift worker 56 27 11 3 3 0 1 435
2019 Non-shift worker 53 28 11 4 4 0 1 4540

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 18 9 4 3 1 1 65 35 345
2024 Non-shift worker 63 16 8 5 7 0 2 64 36 4100
2022 Shift worker 57 22 11 4 5 1 1 320
2022 Non-shift worker 63 18 8 4 5 0 1 4025
2020 Shift worker 64 20 8 3 4 0 0 320
2020 Non-shift worker 63 18 8 4 5 0 1 3995
2019 Shift worker 65 17 10 5 2 0 1 430
2019 Non-shift worker 62 19 9 5 5 0 1 4540

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 6 1 0 1 1 27 89 11 345
2024 Non-shift worker 61 8 4 2 1 0 23 80 20 4095
2022 Shift worker 65 6 2 1 1 0 26 320
2022 Non-shift worker 61 10 3 1 1 0 24 4030
2020 Shift worker 65 4 1 1 1 0 27 320
2020 Non-shift worker 61 9 3 1 1 0 24 4015
2019 Shift worker 64 7 2 1 1 0 26 430
2019 Non-shift worker 58 10 4 2 1 0 25 4530

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 14 7 3 1 1 6 72 28 345
2024 Non-shift worker 68 17 6 2 1 1 6 72 28 4095
2022 Shift worker 56 17 8 8 4 1 5 320
2022 Non-shift worker 67 18 6 2 1 0 5 4020
2020 Shift worker 54 25 11 5 4 0 2 325
2020 Non-shift worker 66 19 7 2 1 0 3 4020
2019 Shift worker 59 21 12 2 2 0 3 430
2019 Non-shift worker 68 19 6 1 1 0 4 4535

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 13 6 3 3 1 2 73 27 345
2024 Non-shift worker 68 15 6 2 4 1 4 71 29 4110
2022 Shift worker 72 11 6 2 4 0 4 320
2022 Non-shift worker 73 13 5 2 2 1 4 4030
2020 Shift worker 70 16 7 2 3 0 1 325
2020 Non-shift worker 74 15 4 2 3 0 2 4020
2019 Shift worker 68 15 5 4 4 1 3 435
2019 Non-shift worker 75 13 5 1 3 1 3 4555

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 26 10 5 2 0 2 57 43 345
2024 Non-shift worker 52 26 11 4 3 0 2 54 46 4105
2022 Shift worker 53 27 10 2 4 1 3 320
2022 Non-shift worker 52 28 11 3 2 0 2 4035
2020 Shift worker 49 32 12 3 3 0 1 325
2020 Non-shift worker 49 29 14 5 2 0 1 4020
2019 Shift worker 61 25 9 2 1 1 1 435
2019 Non-shift worker 55 27 11 3 2 0 2 4530

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 33 35 12 6 1 0 47 18 345
2024 Non-shift worker 13 34 35 11 7 0 0 48 17 4110
2022 Shift worker 10 26 40 14 10 0 0 37 24 320
2022 Non-shift worker 14 35 32 12 6 0 0 49 18 4050
2020 Shift worker 16 31 34 14 4 0 1 47 18 320
2020 Non-shift worker 18 35 30 11 5 0 0 54 16 4025
2019 Shift worker 22 34 32 9 2 0 0 56 12 440
2019 Non-shift worker 23 34 29 9 4 0 0 57 14 4580

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 23 34 18 13 0 0 30 36 345
2024 Non-shift worker 12 19 38 20 10 0 0 30 32 4100
2022 Shift worker 19 21 38 15 6 0 0 21 40 315
2022 Non-shift worker 11 19 38 21 12 0 0 33 30 4040
2020 Shift worker 14 23 35 18 10 0 0 28 37 325
2020 Non-shift worker 12 18 38 21 10 0 0 32 30 4010
2019 Shift worker 11 22 32 20 14 0 0 35 33 430
2019 Non-shift worker 10 17 36 23 13 0 0 37 28 4530
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 42 34 345
2024 Non-shift worker 27 56 4115
2022 Shift worker 53 31 320
2022 Non-shift worker 26 58 4045
2020 Shift worker 58 26 325
2020 Non-shift worker 35 47 4030

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 57 43 145
2024 Non-shift worker 50 50 1090
2022 Shift worker 37 63 165
2022 Non-shift worker 43 57 1025
2020 Shift worker 28 72 180
2020 Non-shift worker 36 64 1420

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 16 9 7 5 7 20 50 50 345
2024 Non-shift worker 43 16 10 5 6 4 16 53 47 4110
2022 Shift worker 29 15 15 9 15 5 12 320
2022 Non-shift worker 40 17 11 6 7 3 15 4045
2020 Shift worker 32 19 17 11 11 2 8 320
2020 Non-shift worker 39 20 14 9 9 2 9 4020
2019 Shift worker 39 16 16 8 9 3 10 435
2019 Non-shift worker 38 17 15 10 13 1 6 4510

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 7 24 15 16 31 2 5 34 50 145
2024 Non-shift worker 10 21 14 17 30 2 6 33 51 1090
2022 Shift worker 9 20 18 17 32 3 2 30 51 165
2022 Non-shift worker 10 17 14 17 34 2 6 29 55 1025
2020 Shift worker 12 18 16 17 33 1 3 31 52 180
2020 Non-shift worker 11 20 17 17 28 1 6 34 48 1415

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 17 13 22 41 1 1 22 65 145
2024 Non-shift worker 5 19 15 20 37 2 2 25 59 1085
2022 Shift worker 6 14 10 22 43 3 2 21 68 165
2022 Non-shift worker 6 16 13 19 42 1 2 23 63 1025
2020 Shift worker 6 12 16 18 46 1 1 19 65 180
2020 Non-shift worker 6 16 13 22 41 1 1 22 64 1420
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