2024 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 107. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The RCMP results posted are for public service employees only, who make up about one-third of the RCMP. These results do not include the responses of police officers (regular members) or civilians employed under the RCMP Act (civilian members).

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 35 11 6 5 0 0 77 11 1120
2024 Does not provide services to public 41 37 9 8 5 0 0 77 13 3310
2022 Provides services to public 40 35 11 8 5 0 0 76 13 1185
2022 Does not provide services to public 42 37 10 6 5 0 0 79 11 3130
2020 Provides services to public 44 36 10 6 4 0 0 81 10 1245
2020 Does not provide services to public 43 36 11 7 3 0 0 79 10 3095
2019 Provides services to public 44 38 10 5 3 0 0 82 8 1630
2019 Does not provide services to public 41 39 9 7 4 0 0 81 10 3450

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 33 34 12 11 9 0 0 67 20 1115
2024 Does not provide services to public 39 34 11 9 8 0 0 72 16 3315
2022 Provides services to public 33 34 11 12 10 0 0 67 21 1185
2022 Does not provide services to public 40 33 11 9 7 0 0 73 15 3135
2020 Provides services to public 35 33 12 12 8 0 0 68 20 1245
2020 Does not provide services to public 39 34 12 9 7 0 0 73 15 3090
2019 Provides services to public 37 31 14 10 7 0 0 69 18 1630
2019 Does not provide services to public 38 36 11 9 6 0 0 73 15 3445

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 59 29 7 4 2 0 0 88 5 1115
2024 Does not provide services to public 55 29 10 3 2 0 0 85 6 3315
2022 Provides services to public 59 30 8 2 1 0 0 89 3 1185
2022 Does not provide services to public 58 30 8 2 2 0 0 88 4 3130
2020 Provides services to public 61 29 6 2 1 0 0 90 3 1240
2020 Does not provide services to public 59 28 8 2 2 0 0 88 4 3080
2019 Provides services to public 64 27 7 2 1 0 0 91 3 1630
2019 Does not provide services to public 59 29 8 2 2 0 0 88 4 3425

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 33 9 6 3 0 0 82 9 1120
2024 Does not provide services to public 45 35 10 6 3 0 0 81 9 3315
2022 Provides services to public 46 37 9 5 3 0 0 83 8 1185
2022 Does not provide services to public 47 35 10 4 3 0 0 82 8 3135
2020 Provides services to public 51 33 8 4 3 0 0 85 7 1245
2020 Does not provide services to public 49 34 9 5 3 0 0 83 7 3090
2019 Provides services to public 52 34 7 5 2 0 0 87 6 1630
2019 Does not provide services to public 48 36 9 4 3 0 0 84 7 3450

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 27 13 9 8 1 0 70 17 1115
2024 Does not provide services to public 42 31 12 8 7 0 0 72 15 3310
2022 Provides services to public 36 32 12 12 8 0 0 68 20 1185
2022 Does not provide services to public 40 32 12 9 7 0 0 72 16 3135
2020 Provides services to public 41 30 14 8 6 0 0 72 15 1245
2020 Does not provide services to public 42 29 14 8 5 0 0 72 14 3090
2019 Provides services to public 44 29 13 8 5 1 0 73 13 1635
2019 Does not provide services to public 43 30 14 8 5 0 0 73 13 3445

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 30 11 10 7 1 0 72 17 1115
2024 Does not provide services to public 40 33 11 9 7 0 0 74 15 3310
2022 Provides services to public 37 33 11 12 7 0 0 70 19 1185
2022 Does not provide services to public 39 34 12 9 6 0 0 73 15 3135
2020 Provides services to public 40 33 12 9 6 0 0 73 15 1235
2020 Does not provide services to public 42 32 12 8 5 0 0 74 14 3080
2019 Provides services to public 43 31 13 9 4 0 0 74 13 1630
2019 Does not provide services to public 43 32 13 8 4 0 0 75 12 3430

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 23 14 11 9 4 1 65 21 1115
2024 Does not provide services to public 41 25 13 9 8 3 0 68 18 3310
2022 Provides services to public 36 23 13 13 10 4 1 62 24 1185
2022 Does not provide services to public 37 26 13 9 10 3 1 66 20 3135
2020 Provides services to public 38 24 16 11 7 3 1 65 19 1245
2020 Does not provide services to public 42 24 14 9 7 3 1 69 16 3095
2019 Provides services to public 40 24 15 10 7 3 1 67 18 1635
2019 Does not provide services to public 41 24 15 9 7 3 1 68 16 3450
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 23 21 6 4 2 9 65 11 1120
2024 Does not provide services to public 46 25 13 4 4 1 7 77 9 3315
2022 Provides services to public 36 23 19 6 5 1 9 66 12 1185
2022 Does not provide services to public 46 26 12 4 4 1 6 79 8 3135
2020 Provides services to public 35 23 21 6 5 2 8 65 12 1250
2020 Does not provide services to public 46 23 15 4 4 2 5 75 9 3095
2019 Provides services to public 36 25 19 6 5 1 8 67 12 1635
2019 Does not provide services to public 45 25 16 4 3 1 6 75 8 3460

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 28 12 8 7 1 1 73 15 1115
2024 Does not provide services to public 48 28 9 8 6 1 1 77 14 3310
2022 Provides services to public 43 30 11 8 7 1 1 74 16 1185
2022 Does not provide services to public 48 29 10 7 5 1 1 78 12 3130
2020 Provides services to public 43 28 11 10 7 0 1 72 17 1245
2020 Does not provide services to public 49 28 11 7 4 1 1 77 12 3095
2019 Provides services to public 45 29 10 9 6 1 1 75 15 1620
2019 Does not provide services to public 47 28 11 8 5 1 1 76 13 3445

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 24 9 8 7 0 0 77 15 1115
2024 Does not provide services to public 56 23 9 6 5 0 0 79 12 3315
2022 Provides services to public 51 24 9 8 7 0 0 76 15 1185
2022 Does not provide services to public 58 23 8 6 5 0 0 81 11 3135
2020 Provides services to public 51 23 11 8 6 0 1 75 14 1250
2020 Does not provide services to public 58 23 9 6 4 0 0 81 10 3095
2019 Provides services to public 52 26 11 6 5 0 0 78 11 1635
2019 Does not provide services to public 55 27 9 5 4 0 0 82 9 3455

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 27 13 7 8 4 1 70 16 1115
2024 Does not provide services to public 36 28 12 8 8 6 0 69 18 3315
2022 Provides services to public 37 30 11 10 7 4 1 70 18 1185
2022 Does not provide services to public 36 28 13 9 7 7 1 69 18 3140
2020 Provides services to public 35 29 18 8 5 5 1 68 14 1250
2020 Does not provide services to public 38 29 12 8 6 5 0 72 15 3100
2019 Provides services to public 39 29 15 7 6 3 1 71 13 1635
2019 Does not provide services to public 36 32 15 8 5 4 0 71 14 3440

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 25 14 12 10 2 1 63 23 1115
2024 Does not provide services to public 32 30 13 12 11 3 0 63 24 3315
2022 Provides services to public 33 28 13 13 10 2 0 63 24 1185
2022 Does not provide services to public 31 29 13 13 10 3 0 62 24 3140
2020 Provides services to public 32 28 17 12 8 2 1 62 20 1245
2020 Does not provide services to public 35 30 13 11 8 3 0 67 20 3090
2019 Provides services to public 37 28 16 10 7 2 1 66 17 1635
2019 Does not provide services to public 32 31 17 11 6 2 0 65 18 3430

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 26 15 15 13 4 1 55 29 1115
2024 Does not provide services to public 23 27 15 15 14 5 0 54 30 3315
2022 Provides services to public 26 27 16 15 12 4 0 55 28 1185
2022 Does not provide services to public 24 27 17 15 12 5 0 54 28 3135
2020 Provides services to public 26 28 20 14 9 3 1 56 23 1245
2020 Does not provide services to public 26 30 17 14 8 4 0 58 24 3085
2019 Provides services to public 29 29 17 12 8 4 1 61 21 1630
2019 Does not provide services to public 23 29 19 15 8 5 0 55 24 3430

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 26 14 16 17 2 1 52 34 1115
2024 Does not provide services to public 22 28 15 16 15 3 0 51 33 3315
2022 Provides services to public 25 27 14 17 14 2 0 53 32 1185
2022 Does not provide services to public 22 29 15 16 14 3 0 53 31 3135
2020 Provides services to public 24 30 16 16 12 2 0 55 29 1245
2020 Does not provide services to public 23 33 14 17 10 2 0 57 28 3095
2019 Provides services to public 26 28 17 15 10 2 1 56 26 1635
2019 Does not provide services to public 20 31 17 19 10 3 0 53 30 3435
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 33 29 14 11 12 0 0 62 24 1120
2024 Does not provide services to public 34 33 13 10 9 0 0 67 20 3315
2022 Provides services to public 29 31 14 13 13 0 0 60 26 1185
2022 Does not provide services to public 37 32 13 9 8 0 0 70 17 3135
2020 Provides services to public 30 35 13 14 8 0 0 65 22 1250
2020 Does not provide services to public 35 35 13 10 7 0 0 70 17 3105
2019 Provides services to public 31 35 14 11 9 0 0 66 20 1635
2019 Does not provide services to public 34 36 13 10 7 0 0 70 16 3450

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 39 9 8 4 0 0 79 12 1120
2024 Does not provide services to public 37 40 9 9 5 0 0 78 14 3315
2022 Provides services to public 40 39 9 7 5 0 0 79 12 1185
2022 Does not provide services to public 38 42 7 9 4 0 0 80 13 3130
2020 Provides services to public 38 39 10 9 4 0 0 76 13 1240
2020 Does not provide services to public 36 40 11 9 4 0 0 76 13 3080
2019 Provides services to public 39 39 10 9 3 0 0 78 13 1630
2019 Does not provide services to public 34 41 11 11 4 0 0 75 14 3440

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 28 12 10 7 1 0 71 17 1115
2024 Does not provide services to public 44 30 10 8 6 1 1 75 15 3315
2022 Provides services to public 42 30 10 10 7 0 0 72 17 1185
2022 Does not provide services to public 46 29 10 8 6 1 1 75 15 3135
2020 Provides services to public 42 29 12 8 7 0 0 72 16 1250
2020 Does not provide services to public 45 29 13 7 6 0 0 74 13 3095
2019 Provides services to public 42 29 14 9 6 0 1 72 14 1635
2019 Does not provide services to public 44 29 13 8 5 1 1 74 13 3450

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 33 10 15 9 0 0 67 24 1115
2024 Does not provide services to public 32 37 10 13 7 0 1 70 20 3310
2022 Provides services to public 27 39 9 16 10 0 0 66 25 1185
2022 Does not provide services to public 34 36 9 13 6 0 1 71 19 3135
2020 Provides services to public 29 41 10 13 6 0 0 70 19 1240
2020 Does not provide services to public 32 38 11 13 5 0 1 71 18 3085
2019 Provides services to public 34 39 9 12 6 0 0 74 18 1620
2019 Does not provide services to public 32 41 10 13 4 0 0 73 17 3435

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 22 14 6 7 2 2 73 13 1115
2024 Does not provide services to public 53 23 11 5 5 2 2 78 11 3310
2022 Provides services to public 47 24 13 5 7 1 2 73 13 1185
2022 Does not provide services to public 54 21 11 4 5 2 2 78 10 3135
2020 Provides services to public 45 23 16 6 6 1 2 71 13 1245
2020 Does not provide services to public 52 21 13 5 5 2 2 76 11 3080

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 28 18 13 10 2 0 58 23 1115
2024 Does not provide services to public 28 31 15 12 11 3 1 61 23 3315
2022 Provides services to public 27 31 16 12 11 2 1 60 24 1185
2022 Does not provide services to public 29 31 16 11 10 2 1 62 21 3135
2020 Provides services to public 27 31 20 12 8 2 1 59 20 1245
2020 Does not provide services to public 28 30 16 12 10 3 1 60 23 3085
2019 Provides services to public 29 28 17 12 9 3 1 60 23 1630
2019 Does not provide services to public 27 31 16 13 9 2 1 60 23 3440

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 21 12 6 5 2 6 53 47 1115
2024 Does not provide services to public 49 24 12 4 5 1 5 52 48 3310
2022 Provides services to public 49 22 14 5 5 1 4 1185
2022 Does not provide services to public 51 23 11 5 4 1 5 3135
2020 Provides services to public 56 21 11 5 3 0 4 1250
2020 Does not provide services to public 55 22 10 5 3 1 3 3100
2019 Provides services to public 53 23 12 5 3 1 4 1630
2019 Does not provide services to public 57 24 10 3 3 0 3 3445

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 58 7 3 2 4 3 24 79 21 1115
2024 Does not provide services to public 55 7 5 4 6 3 20 72 28 3310

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 71 9 4 2 2 3 8 80 20 1110
2024 Does not provide services to public 71 8 5 2 3 3 7 79 21 3315
2022 Provides services to public 76 8 4 2 3 3 5 1185
2022 Does not provide services to public 75 9 4 2 3 3 5 3135
2020 Provides services to public 75 11 5 2 3 2 3 1245
2020 Does not provide services to public 74 9 6 2 3 3 4 3085
2019 Provides services to public 73 8 5 2 2 4 6 1630
2019 Does not provide services to public 73 10 5 2 2 4 4 3420

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 73 6 3 2 1 3 12 86 14 1115
2024 Does not provide services to public 73 7 2 1 2 2 13 86 14 3315

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 67 9 5 3 4 3 10 77 23 1115
2024 Does not provide services to public 66 9 6 2 4 2 11 76 24 3310

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 30 12 14 18 4 5 52 36 1115
2024 Does not provide services to public 20 31 11 13 17 2 4 55 33 3310
2022 Provides services to public 19 27 13 16 17 2 6 50 36 1185
2022 Does not provide services to public 21 32 11 14 16 2 4 56 32 3130
2020 Provides services to public 18 22 18 15 17 3 7 44 36 1250
2020 Does not provide services to public 21 26 14 16 17 3 4 50 35 3095
2019 Provides services to public 20 21 16 16 18 2 7 45 37 1635
2019 Does not provide services to public 21 25 16 16 17 2 3 48 35 3460

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 34 15 10 11 1 0 63 21 1120
2024 Does not provide services to public 36 35 12 10 7 0 0 71 17 3315
2022 Provides services to public 31 35 12 12 10 0 0 66 22 1185
2022 Does not provide services to public 38 35 11 9 7 0 0 73 16 3135
2020 Provides services to public 32 34 13 13 7 0 0 66 21 1245
2020 Does not provide services to public 36 36 13 8 6 0 0 73 14 3085
2019 Provides services to public 32 36 13 11 7 0 1 69 18 1625
2019 Does not provide services to public 37 37 12 8 5 0 0 74 14 3440

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 30 18 9 8 0 0 65 17 1115
2024 Does not provide services to public 42 31 13 8 6 0 0 73 14 3310
2022 Provides services to public 36 32 15 9 7 1 0 68 17 1185
2022 Does not provide services to public 43 33 11 7 5 0 0 76 12 3130
2020 Provides services to public 36 30 17 10 7 0 0 67 16 1250
2020 Does not provide services to public 41 32 13 8 5 0 0 74 13 3100
2019 Provides services to public 37 31 16 9 6 0 0 69 15 1635
2019 Does not provide services to public 42 33 13 7 5 0 0 75 12 3450

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 34 12 8 6 0 0 73 15 1120
2024 Does not provide services to public 42 34 11 7 5 0 0 76 13 3315
2022 Provides services to public 37 33 12 9 8 0 0 71 17 1185
2022 Does not provide services to public 44 34 10 7 5 0 0 78 12 3135
2020 Provides services to public 36 37 12 10 5 0 0 74 15 1240
2020 Does not provide services to public 39 38 11 7 4 0 0 78 11 3090
2019 Provides services to public 41 36 10 9 4 0 0 77 13 1610
2019 Does not provide services to public 39 39 11 7 3 0 0 78 10 3400

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 36 18 10 8 3 1 62 19 1115
2024 Does not provide services to public 27 39 15 10 6 3 0 68 17 3310
2022 Provides services to public 24 37 15 12 8 4 0 64 21 1185
2022 Does not provide services to public 27 40 14 10 6 3 0 69 16 3130
2020 Provides services to public 27 38 16 11 5 3 0 67 16 1245
2020 Does not provide services to public 27 40 15 9 4 4 0 71 14 3095
2019 Provides services to public 27 39 16 11 4 3 0 68 16 1630
2019 Does not provide services to public 26 42 16 8 4 3 1 71 13 3450

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 28 9 10 7 0 0 74 16 1115
2024 Does not provide services to public 50 28 8 7 6 1 0 78 14 3310
2022 Provides services to public 41 29 11 9 10 0 0 70 19 1185
2022 Does not provide services to public 52 27 7 7 6 0 0 80 13 3135
2020 Provides services to public 45 29 10 10 5 0 0 75 15 1240
2020 Does not provide services to public 53 28 9 6 4 0 0 81 10 3080
2019 Provides services to public 49 29 9 8 5 0 0 78 13 1625
2019 Does not provide services to public 55 29 8 5 3 0 0 84 8 3435

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 29 16 6 6 0 2 71 13 1120
2024 Does not provide services to public 44 30 14 6 4 0 1 75 11 3315
2022 Provides services to public 38 26 17 8 7 0 3 67 16 1185
2022 Does not provide services to public 42 31 14 6 5 0 1 74 11 3135
2020 Provides services to public 38 29 18 7 6 0 2 68 14 1250
2020 Does not provide services to public 40 31 16 7 5 0 1 72 12 3090
2019 Provides services to public 39 27 17 10 6 0 1 66 16 1610
2019 Does not provide services to public 43 29 16 7 4 0 1 73 11 3420

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 20 8 5 7 2 7 78 13 1120
2024 Does not provide services to public 64 21 5 3 4 1 2 88 7 3315
2022 Provides services to public 49 22 8 3 9 2 8 78 13 1185
2022 Does not provide services to public 64 21 5 3 4 1 2 88 7 3140

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Provides services to public 33 37 30 1115
2024 Does not provide services to public 40 31 29 3315
2022 Provides services to public 37 32 31 1185
2022 Does not provide services to public 40 29 31 3140
2020 Provides services to public 21 46 34 1255
2020 Does not provide services to public 26 37 37 3100
2019 Provides services to public 25 40 35 1635
2019 Does not provide services to public 30 33 37 3465

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Provides services to public 19 37 24 6 5 9 365
2024 Does not provide services to public 15 46 21 5 7 6 1260
2022 Provides services to public 21 32 24 7 6 10 420
2022 Does not provide services to public 14 42 24 4 8 8 1225
2020 Provides services to public 24 28 29 5 3 11 260
2020 Does not provide services to public 17 38 29 4 5 7 820
2019 Provides services to public 23 29 25 6 7 8 410
2019 Does not provide services to public 16 39 25 4 9 7 1030
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 34 9 4 2 1 0 85 6 1115
2024 Does not provide services to public 51 35 6 5 3 0 0 86 8 3310
2022 Provides services to public 52 34 7 5 2 0 0 86 7 1175
2022 Does not provide services to public 53 35 6 3 2 0 0 88 5 3135
2020 Provides services to public 52 34 9 3 2 0 0 86 5 1245
2020 Does not provide services to public 51 36 7 4 2 0 0 87 6 3090
2019 Provides services to public 53 34 8 4 2 0 0 86 6 1630
2019 Does not provide services to public 50 35 8 4 2 0 0 86 6 3430

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 39 16 8 5 2 0 70 13 1115
2024 Does not provide services to public 30 42 13 9 5 2 0 73 14 3310
2022 Provides services to public 28 39 18 8 6 1 0 68 14 1185
2022 Does not provide services to public 28 41 16 8 5 1 0 70 13 3135
2020 Provides services to public 27 38 20 8 4 2 0 67 13 1245
2020 Does not provide services to public 31 41 15 8 3 2 0 73 12 3095
2019 Provides services to public 32 38 17 8 3 1 0 72 11 1640
2019 Does not provide services to public 32 40 15 8 3 2 0 73 11 3455

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 21 29 20 13 2 3 35 35 1115
2024 Does not provide services to public 11 20 34 19 12 1 3 33 32 3310
2022 Provides services to public 11 23 31 19 13 1 3 33 35 1180
2022 Does not provide services to public 9 19 35 21 13 1 3 35 29 3130
2020 Provides services to public 12 21 32 21 12 1 1 33 34 1245
2020 Does not provide services to public 9 21 34 22 11 1 1 34 31 3095
2019 Provides services to public 11 23 31 20 13 1 2 34 35 1620
2019 Does not provide services to public 8 21 34 21 13 1 1 35 30 3445

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 10 14 30 22 15 3 6 40 26 1115
2024 Does not provide services to public 14 22 28 18 12 2 4 32 38 3305
2022 Provides services to public 10 17 31 21 14 2 6 38 28 1180
2022 Does not provide services to public 12 20 30 20 11 1 5 34 34 3130
2020 Provides services to public 10 14 29 24 17 3 3 44 25 1245
2020 Does not provide services to public 10 18 30 22 15 1 3 39 29 3085
2019 Provides services to public 9 15 27 23 19 3 5 45 26 1620
2019 Does not provide services to public 11 20 28 22 14 2 2 37 33 3440

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 3 7 24 34 24 1 7 63 12 1115
2024 Does not provide services to public 5 10 27 31 23 1 3 56 16 3305
2022 Provides services to public 4 9 24 31 24 1 7 60 14 1180
2022 Does not provide services to public 5 9 25 32 23 1 4 59 15 3125
2020 Provides services to public 4 7 24 34 26 1 5 63 12 1235
2020 Does not provide services to public 4 9 27 34 23 1 2 58 14 3075
2019 Provides services to public 4 9 26 31 26 1 4 60 13 1620
2019 Does not provide services to public 4 10 27 33 24 1 2 59 14 3425

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 19 22 18 18 1 4 38 39 1110
2024 Does not provide services to public 14 17 26 19 18 1 4 39 33 3305
2022 Provides services to public 24 19 20 17 14 1 5 33 46 1180
2022 Does not provide services to public 15 17 24 19 18 2 4 39 35 3120
2020 Provides services to public 17 18 26 20 17 1 1 38 35 1250
2020 Does not provide services to public 13 18 25 23 18 1 2 42 32 3085
2019 Provides services to public 16 19 24 18 19 1 3 38 37 1620
2019 Does not provide services to public 14 18 25 21 18 1 2 41 34 3440

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 16 23 19 17 4 5 40 34 1115
2024 Does not provide services to public 10 15 24 21 20 3 6 46 28 3305
2022 Provides services to public 20 17 21 19 13 3 6 36 41 1180
2022 Does not provide services to public 12 18 23 20 17 4 6 41 34 3125
2020 Provides services to public 11 16 21 25 21 3 3 49 29 1235
2020 Does not provide services to public 8 13 23 27 22 3 3 53 23 3080
2019 Provides services to public 11 17 24 23 21 2 3 46 29 1615
2019 Does not provide services to public 11 16 25 23 20 2 3 45 28 3430

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 11 19 30 18 16 2 5 36 32 1115
2024 Does not provide services to public 14 20 29 17 14 3 4 33 36 3310
2022 Provides services to public 13 16 31 18 15 2 4 35 31 1180
2022 Does not provide services to public 12 19 30 18 14 3 4 34 34 3130
2020 Provides services to public 10 16 32 21 17 2 1 40 27 1245
2020 Does not provide services to public 9 19 31 21 15 2 2 38 30 3075
2019 Provides services to public 9 18 31 20 18 2 3 39 28 1620
2019 Does not provide services to public 11 18 31 21 16 2 2 38 30 3435

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 15 31 28 17 1 2 47 22 1115
2024 Does not provide services to public 6 12 30 30 19 1 3 50 18 3310
2022 Provides services to public 8 14 34 24 16 1 3 41 23 1185
2022 Does not provide services to public 6 15 31 26 17 1 3 45 22 3130
2020 Provides services to public 9 17 33 26 14 0 1 40 26 1245
2020 Does not provide services to public 8 19 35 23 14 0 1 38 27 3090
2019 Provides services to public 6 14 32 27 18 0 2 47 20 1620
2019 Does not provide services to public 6 13 30 28 20 1 2 49 20 3435

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 32 18 19 11 2 0 51 31 1115
2024 Does not provide services to public 17 31 17 19 13 3 0 50 33 3310
2022 Provides services to public 18 31 15 21 12 3 0 51 34 1185
2022 Does not provide services to public 17 31 18 19 12 3 0 49 32 3135
2020 Provides services to public 19 33 20 18 9 1 0 53 27 1245
2020 Does not provide services to public 19 34 18 18 9 2 0 55 27 3085
2019 Provides services to public 20 36 18 16 8 1 0 57 24 1630
2019 Does not provide services to public 18 35 20 18 7 3 0 54 26 3440

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 29 8 12 10 1 0 70 22 1115
2024 Does not provide services to public 45 29 8 8 8 1 0 75 17 3310
2022 Provides services to public 39 27 8 12 13 1 0 66 25 1185
2022 Does not provide services to public 49 26 7 9 8 1 0 76 17 3135
2020 Provides services to public 35 29 12 14 9 1 0 64 24 1250
2020 Does not provide services to public 43 28 10 10 8 1 0 71 19 3085
2019 Provides services to public 36 30 11 12 9 1 0 67 22 1630
2019 Does not provide services to public 42 28 10 11 7 1 0 71 19 3445

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 32 7 10 6 1 0 77 16 1120
2024 Does not provide services to public 52 31 6 7 4 0 0 83 11 3310
2022 Provides services to public 43 33 8 10 6 0 0 76 16 1185
2022 Does not provide services to public 53 30 6 6 4 0 0 84 10 3135
2020 Provides services to public 41 34 10 10 4 0 0 75 15 1245
2020 Does not provide services to public 50 32 7 8 4 0 0 82 11 3075
2019 Provides services to public 42 34 10 10 4 0 0 76 14 1635
2019 Does not provide services to public 46 33 8 8 4 0 0 80 12 3440

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 34 13 6 5 2 0 74 12 1120
2024 Does not provide services to public 45 35 10 4 4 1 0 81 9 3315
2022 Provides services to public 36 36 14 7 5 2 0 73 13 1185
2022 Does not provide services to public 46 34 9 5 4 2 0 82 9 3135
2020 Provides services to public 35 35 15 9 4 2 0 71 13 1245
2020 Does not provide services to public 41 36 11 6 3 1 0 79 9 3070
2019 Provides services to public 36 35 15 8 5 1 0 72 13 1630
2019 Does not provide services to public 42 37 11 5 3 1 1 80 9 3445

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 35 14 8 7 2 1 71 15 1115
2024 Does not provide services to public 35 35 13 8 6 2 0 72 15 3310
2022 Provides services to public 33 36 14 9 6 1 0 71 15 1185
2022 Does not provide services to public 36 35 13 8 6 2 0 73 14 3130
2020 Provides services to public 35 36 15 8 4 2 0 72 13 1240
2020 Does not provide services to public 37 35 13 9 4 2 0 73 14 3080
2019 Provides services to public 41 35 13 7 3 1 0 76 10 1625
2019 Does not provide services to public 38 37 13 6 3 2 0 77 10 3430

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 32 30 19 5 3 8 2 70 9 1115
2024 Does not provide services to public 35 33 14 5 3 8 2 75 9 3310
2022 Provides services to public 33 32 15 7 3 8 2 72 11 1185
2022 Does not provide services to public 33 34 15 6 3 8 1 74 10 3130
2020 Provides services to public 36 31 20 5 3 4 1 70 9 1250
2020 Does not provide services to public 38 31 16 6 4 5 1 73 10 3085
2019 Provides services to public 43 31 16 4 3 3 1 77 7 1630
2019 Does not provide services to public 43 33 13 4 3 3 1 80 7 3435

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 31 6 8 3 1 0 82 12 1115
2024 Does not provide services to public 50 34 6 6 4 0 0 84 10 3310
2022 Provides services to public 50 33 7 5 5 0 0 83 10 1185
2022 Does not provide services to public 51 33 6 6 4 0 0 85 9 3135
2020 Provides services to public 52 32 8 5 3 0 0 84 8 1250
2020 Does not provide services to public 53 30 8 5 3 0 0 84 8 3100
2019 Provides services to public 54 29 8 6 3 0 0 84 8 1630
2019 Does not provide services to public 53 32 8 5 3 0 0 85 7 3445

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 27 10 4 4 4 3 80 9 1120
2024 Does not provide services to public 44 24 10 6 5 7 5 77 12 3315
2022 Provides services to public 46 29 10 5 4 5 3 81 9 1185
2022 Does not provide services to public 48 24 10 5 4 6 3 80 10 3135

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 25 10 6 3 4 3 79 10 1115
2024 Does not provide services to public 43 25 11 6 4 6 5 76 12 3310
2022 Provides services to public 46 27 12 5 3 4 2 78 9 1185
2022 Does not provide services to public 46 25 11 5 4 6 3 78 10 3135

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 20 18 9 5 17 4 61 17 1115
2024 Does not provide services to public 28 22 19 7 4 17 3 63 14 3310
2022 Provides services to public 32 22 20 5 5 13 3 64 12 1185
2022 Does not provide services to public 31 24 21 5 4 13 2 65 11 3130
2020 Provides services to public 32 31 23 4 4 6 1 67 8 1245
2020 Does not provide services to public 33 28 19 6 4 8 1 68 11 3090

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 28 9 6 4 5 2 79 11 1115
2024 Does not provide services to public 42 29 9 5 5 6 3 78 11 3305
2022 Provides services to public 45 30 9 5 4 6 2 80 10 1185
2022 Does not provide services to public 41 31 10 6 4 5 3 79 11 3135
2020 Provides services to public 45 30 11 6 4 3 1 78 10 1245
2020 Does not provide services to public 45 30 11 6 4 3 2 79 10 3095

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 11 11 24 3 5 37 9 40 15 1115
2024 Does not provide services to public 9 13 23 4 5 38 8 40 17 3310
2022 Provides services to public 10 14 26 5 4 33 7 40 15 1185
2022 Does not provide services to public 8 16 27 4 4 36 4 41 15 3130

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Provides services to public 4 4 33 20 17 21 0 11 48 15
2022 Does not provide services to public 3 8 22 9 50 7 0 12 64 40
2020 Provides services to public 0 8 11 23 51 8 0 9 80 25
2020 Does not provide services to public 2 3 24 19 33 19 0 7 64 35

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 30 16 12 12 4 2 57 26 1120
2024 Does not provide services to public 27 27 15 10 10 6 4 60 22 3315
2022 Provides services to public 20 30 18 13 13 3 3 53 28 1185
2022 Does not provide services to public 27 27 16 9 9 7 5 62 20 3135
2020 Provides services to public 22 28 20 13 11 3 2 53 26 1250
2020 Does not provide services to public 25 30 17 10 9 6 3 60 21 3090
2019 Provides services to public 27 28 17 13 11 3 2 58 25 1630
2019 Does not provide services to public 28 29 16 12 8 4 3 61 22 3450

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 35 13 10 7 3 2 69 18 1115
2024 Does not provide services to public 29 34 13 10 8 4 1 67 19 3310
2022 Provides services to public 30 35 13 12 7 3 1 68 19 1185
2022 Does not provide services to public 30 34 14 11 7 4 1 67 19 3135
2020 Provides services to public 33 36 12 11 5 2 1 71 17 1245
2020 Does not provide services to public 32 34 14 9 6 3 1 70 16 3095
2019 Provides services to public 35 35 14 8 5 1 1 72 14 1630
2019 Does not provide services to public 34 35 14 10 5 2 1 71 15 3450

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 33 20 9 6 2 0 64 15 1115
2024 Does not provide services to public 31 34 17 9 6 2 0 67 16 3310
2022 Provides services to public 30 35 19 9 6 1 0 65 15 1185
2022 Does not provide services to public 31 33 18 10 6 2 0 65 16 3135
2020 Provides services to public 31 33 23 8 5 2 0 64 12 1240
2020 Does not provide services to public 32 34 18 9 5 2 0 68 14 3085
2019 Provides services to public 34 33 19 7 4 1 0 68 12 1625
2019 Does not provide services to public 33 35 18 8 4 2 0 69 13 3440

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 25 15 13 14 7 3 53 30 1110
2024 Does not provide services to public 23 23 15 12 14 11 2 53 30 3310
2022 Provides services to public 24 26 15 14 14 6 2 54 30 1185
2022 Does not provide services to public 23 23 16 12 13 10 2 53 29 3135
2020 Provides services to public 23 25 17 15 13 6 1 52 30 1250
2020 Does not provide services to public 24 24 17 12 13 8 2 54 27 3085
2019 Provides services to public 25 24 16 14 13 7 1 53 29 1635
2019 Does not provide services to public 23 23 18 14 13 8 3 50 30 3455

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 41 3 10 5 0 0 82 15 1120
2024 Does not provide services to public 41 41 4 9 4 0 0 83 14 3310
2022 Provides services to public 37 45 3 10 4 0 0 83 14 1185
2022 Does not provide services to public 43 41 4 8 4 0 0 84 12 3135
2020 Provides services to public 38 45 4 10 3 0 0 83 13 1250
2020 Does not provide services to public 37 44 4 12 3 0 0 81 15 3095

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 36 7 10 6 0 0 76 17 1115
2024 Does not provide services to public 41 31 7 11 9 0 1 73 20 3310
2022 Provides services to public 40 36 6 10 7 0 0 76 17 1185
2022 Does not provide services to public 51 29 6 7 5 0 1 82 12 3130
2020 Provides services to public 40 35 8 12 4 0 0 76 17 1250
2020 Does not provide services to public 43 38 6 9 3 0 0 82 13 3095
2019 Provides services to public 44 34 5 12 5 0 0 78 17 1630
2019 Does not provide services to public 48 35 5 8 4 0 0 83 12 3445

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 35 9 9 6 0 0 76 16 1115
2024 Does not provide services to public 46 33 8 7 5 0 0 79 12 3310
2022 Provides services to public 40 36 9 10 5 0 0 76 15 1180
2022 Does not provide services to public 50 32 8 6 3 0 0 83 9 3135
2020 Provides services to public 39 38 10 9 4 0 0 77 13 1235
2020 Does not provide services to public 47 35 8 7 3 0 0 82 9 3075
2019 Provides services to public 45 35 8 8 4 0 0 80 12 1620
2019 Does not provide services to public 49 35 7 6 2 0 0 84 8 3435

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 79 9 4 1 2 1 4 92 4 1120
2024 Does not provide services to public 76 11 4 3 3 0 3 90 6 3310

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 77 11 4 2 2 0 3 92 4 1115
2024 Does not provide services to public 73 12 5 4 3 0 3 88 7 3315

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 82 8 4 1 2 0 5 93 3 1120
2024 Does not provide services to public 83 7 3 1 2 0 4 94 3 3315
2022 Provides services to public 80 10 3 1 2 0 4 94 3 1185
2022 Does not provide services to public 84 8 2 1 2 0 3 95 2 3140
2019 Provides services to public 82 8 4 1 2 0 3 94 3 1630
2019 Does not provide services to public 84 7 3 1 1 0 3 94 2 3435

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 10 8 7 15 18 17 55 33 1120
2024 Does not provide services to public 30 17 11 7 8 17 10 64 21 3315
2022 Provides services to public 27 10 7 5 12 22 18 61 28 1185
2022 Does not provide services to public 30 14 11 6 9 20 10 63 21 3135
2020 Provides services to public 22 10 9 9 15 18 16 50 37 1245
2020 Does not provide services to public 30 16 10 7 9 18 9 63 22 3090
2019 Provides services to public 29 11 7 8 15 19 11 57 33 1635
2019 Does not provide services to public 34 15 11 6 9 18 7 65 21 3455

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 1115
2024 Does not provide services to public 14 86 3310
2022 Provides services to public 16 84 1185
2022 Does not provide services to public 12 88 3130
2020 Provides services to public 16 84 1250
2020 Does not provide services to public 13 87 3100
2019 Provides services to public 17 83 1635
2019 Does not provide services to public 14 86 3450

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 60 40 175
2024 Does not provide services to public 46 54 480
2022 Provides services to public 57 43 195
2022 Does not provide services to public 47 53 385
2020 Provides services to public 64 36 200
2020 Does not provide services to public 53 47 380
2019 Provides services to public 55 45 285
2019 Does not provide services to public 54 46 490

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 56 44 175
2024 Does not provide services to public 66 34 480
2022 Provides services to public 58 42 195
2022 Does not provide services to public 69 31 385
2020 Provides services to public 61 39 200
2020 Does not provide services to public 62 38 380
2019 Provides services to public 62 38 285
2019 Does not provide services to public 62 38 490

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 175
2024 Does not provide services to public 7 93 480
2022 Provides services to public 7 93 195
2022 Does not provide services to public 6 94 385
2020 Provides services to public 5 95 200
2020 Does not provide services to public 10 90 380
2019 Provides services to public 5 95 285
2019 Does not provide services to public 9 91 490

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 1 99 480
2022 Provides services to public 4 96 195
2022 Does not provide services to public 0 100 385

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 175
2024 Does not provide services to public 8 92 480
2022 Provides services to public 6 94 195
2022 Does not provide services to public 7 93 385
2020 Provides services to public 5 95 200
2020 Does not provide services to public 5 95 380
2019 Provides services to public 6 94 285
2019 Does not provide services to public 6 94 490

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 20 80 175
2024 Does not provide services to public 3 97 480
2022 Provides services to public 23 77 195
2022 Does not provide services to public 3 97 385
2019 Provides services to public 15 85 285
2019 Does not provide services to public 1 99 490

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 3 97 175
2024 Does not provide services to public 3 97 480
2022 Provides services to public 3 97 195
2022 Does not provide services to public 3 97 385
2020 Provides services to public 3 97 200
2020 Does not provide services to public 5 95 380
2019 Provides services to public 4 96 285
2019 Does not provide services to public 4 96 490

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 43 57 175
2024 Does not provide services to public 36 64 480
2022 Provides services to public 38 62 195
2022 Does not provide services to public 36 64 385
2020 Provides services to public 35 65 200
2020 Does not provide services to public 36 64 380
2019 Provides services to public 40 60 280
2019 Does not provide services to public 34 66 485

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 40 60 175
2024 Does not provide services to public 48 52 480
2022 Provides services to public 41 59 195
2022 Does not provide services to public 46 54 385
2020 Provides services to public 41 59 200
2020 Does not provide services to public 43 57 380
2019 Provides services to public 39 61 280
2019 Does not provide services to public 41 59 485

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 57 43 175
2024 Does not provide services to public 53 47 480
2022 Provides services to public 51 49 195
2022 Does not provide services to public 51 49 385
2020 Provides services to public 55 45 200
2020 Does not provide services to public 55 45 380
2019 Provides services to public 56 44 280
2019 Does not provide services to public 52 48 485

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 46 54 175
2024 Does not provide services to public 35 65 480
2022 Provides services to public 41 59 195
2022 Does not provide services to public 41 59 385
2020 Provides services to public 46 54 200
2020 Does not provide services to public 46 54 380
2019 Provides services to public 41 59 280
2019 Does not provide services to public 42 58 485

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 31 69 175
2024 Does not provide services to public 41 59 480
2022 Provides services to public 33 67 195
2022 Does not provide services to public 36 64 385
2020 Provides services to public 36 64 200
2020 Does not provide services to public 38 62 380
2019 Provides services to public 35 65 280
2019 Does not provide services to public 33 67 485

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 50 50 175
2024 Does not provide services to public 46 54 480
2022 Provides services to public 57 43 195
2022 Does not provide services to public 51 49 385
2020 Provides services to public 57 43 200
2020 Does not provide services to public 52 48 380
2019 Provides services to public 54 46 280
2019 Does not provide services to public 49 51 485

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 41 59 175
2024 Does not provide services to public 31 69 480
2022 Provides services to public 32 68 195
2022 Does not provide services to public 31 69 385
2020 Provides services to public 40 60 200
2020 Does not provide services to public 39 61 380
2019 Provides services to public 35 65 280
2019 Does not provide services to public 35 65 485

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 1 99 480
2022 Provides services to public 1 99 195
2022 Does not provide services to public 1 99 385

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 175
2024 Does not provide services to public 9 91 480
2022 Provides services to public 6 94 195
2022 Does not provide services to public 9 91 385
2020 Provides services to public 4 96 200
2020 Does not provide services to public 9 91 380
2019 Provides services to public 7 93 280
2019 Does not provide services to public 11 89 485

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 175
2024 Does not provide services to public 11 89 480
2022 Provides services to public 8 92 195
2022 Does not provide services to public 9 91 385
2020 Provides services to public 3 97 200
2020 Does not provide services to public 8 92 380
2019 Provides services to public 9 91 280
2019 Does not provide services to public 10 90 485

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 53 47 175
2024 Does not provide services to public 57 43 480
2022 Provides services to public 56 44 195
2022 Does not provide services to public 56 44 385
2020 Provides services to public 53 47 200
2020 Does not provide services to public 56 44 380
2019 Provides services to public 52 48 280
2019 Does not provide services to public 47 53 485

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 27 73 175
2024 Does not provide services to public 17 83 480
2022 Provides services to public 26 74 195
2022 Does not provide services to public 21 79 385
2020 Provides services to public 22 78 200
2020 Does not provide services to public 23 77 380
2019 Provides services to public 26 74 280
2019 Does not provide services to public 22 78 485

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 175
2024 Does not provide services to public 18 82 480
2022 Provides services to public 15 85 195
2022 Does not provide services to public 19 81 385
2020 Provides services to public 20 80 200
2020 Does not provide services to public 17 83 380
2019 Provides services to public 14 86 280
2019 Does not provide services to public 21 79 485

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 59 41 175
2024 Does not provide services to public 51 49 480
2022 Provides services to public 51 49 195
2022 Does not provide services to public 54 46 385
2020 Provides services to public 57 43 200
2020 Does not provide services to public 59 41 380
2019 Provides services to public 57 43 280
2019 Does not provide services to public 56 44 485

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 27 73 175
2024 Does not provide services to public 22 78 480
2022 Provides services to public 20 80 195
2022 Does not provide services to public 20 80 385
2020 Provides services to public 30 70 200
2020 Does not provide services to public 32 68 380
2019 Provides services to public 27 73 280
2019 Does not provide services to public 29 71 485

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 175
2024 Does not provide services to public 8 92 480
2022 Provides services to public 9 91 195
2022 Does not provide services to public 8 92 385
2020 Provides services to public 7 93 200
2020 Does not provide services to public 10 90 380
2019 Provides services to public 5 95 280
2019 Does not provide services to public 9 91 485

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 175
2024 Does not provide services to public 17 83 480
2022 Provides services to public 21 79 195
2022 Does not provide services to public 17 83 385
2020 Provides services to public 21 79 200
2020 Does not provide services to public 19 81 380
2019 Provides services to public 20 80 280
2019 Does not provide services to public 19 81 485

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 175
2024 Does not provide services to public 12 88 480
2022 Provides services to public 11 89 195
2022 Does not provide services to public 11 89 385
2020 Provides services to public 10 90 200
2020 Does not provide services to public 14 86 380
2019 Provides services to public 10 90 280
2019 Does not provide services to public 13 87 485

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 175
2024 Does not provide services to public 9 91 480
2022 Provides services to public 5 95 195
2022 Does not provide services to public 6 94 385
2020 Provides services to public 8 92 200
2020 Does not provide services to public 7 93 380
2019 Provides services to public 5 95 280
2019 Does not provide services to public 7 93 485

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 175
2024 Does not provide services to public 8 92 480
2022 Provides services to public 11 89 195
2022 Does not provide services to public 8 92 385
2020 Provides services to public 11 89 200
2020 Does not provide services to public 16 84 380
2019 Provides services to public 12 88 280
2019 Does not provide services to public 11 89 485

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 175
2024 Does not provide services to public 12 88 480
2022 Provides services to public 10 90 195
2022 Does not provide services to public 13 87 385
2020 Provides services to public 7 93 200
2020 Does not provide services to public 12 88 380
2019 Provides services to public 10 90 280
2019 Does not provide services to public 11 89 485

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 27 73 175
2024 Does not provide services to public 28 72 480
2022 Provides services to public 30 70 195
2022 Does not provide services to public 29 71 385
2020 Provides services to public 27 73 200
2020 Does not provide services to public 23 77 380
2019 Provides services to public 22 78 280
2019 Does not provide services to public 24 76 485

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 160
2024 Does not provide services to public 7 93 435
2022 Provides services to public 4 96 185
2022 Does not provide services to public 8 92 360
2020 Provides services to public 10 90 185
2020 Does not provide services to public 10 90 355
2019 Provides services to public 10 90 260
2019 Does not provide services to public 10 90 450

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 23 77 160
2024 Does not provide services to public 21 79 435
2022 Provides services to public 22 78 185
2022 Does not provide services to public 24 76 360
2020 Provides services to public 16 84 185
2020 Does not provide services to public 21 79 355
2019 Provides services to public 18 82 260
2019 Does not provide services to public 23 77 450

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 160
2024 Does not provide services to public 7 93 435
2022 Provides services to public 2 98 185
2022 Does not provide services to public 11 89 360
2020 Provides services to public 6 94 185
2020 Does not provide services to public 8 92 355
2019 Provides services to public 9 91 260
2019 Does not provide services to public 8 92 450

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 160
2024 Does not provide services to public 6 94 435
2022 Provides services to public 5 95 185
2022 Does not provide services to public 4 96 360
2020 Provides services to public 8 92 185
2020 Does not provide services to public 7 93 355
2019 Provides services to public 8 92 260
2019 Does not provide services to public 7 93 450

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 160
2024 Does not provide services to public 9 91 435
2022 Provides services to public 13 87 185
2022 Does not provide services to public 11 89 360
2020 Provides services to public 12 88 185
2020 Does not provide services to public 10 90 355
2019 Provides services to public 12 88 260
2019 Does not provide services to public 10 90 450

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 160
2024 Does not provide services to public 8 92 435
2022 Provides services to public 10 90 185
2022 Does not provide services to public 9 91 360
2020 Provides services to public 9 91 185
2020 Does not provide services to public 8 92 355
2019 Provides services to public 10 90 260
2019 Does not provide services to public 9 91 450

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 160
2024 Does not provide services to public 15 85 435
2022 Provides services to public 7 93 185
2022 Does not provide services to public 17 83 360
2020 Provides services to public 5 95 185
2020 Does not provide services to public 12 88 355
2019 Provides services to public 8 92 260
2019 Does not provide services to public 15 85 450

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 20 80 160
2024 Does not provide services to public 18 82 435
2022 Provides services to public 17 83 185
2022 Does not provide services to public 19 81 360
2020 Provides services to public 12 88 185
2020 Does not provide services to public 16 84 355
2019 Provides services to public 11 89 260
2019 Does not provide services to public 12 88 450

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 160
2024 Does not provide services to public 13 87 435
2022 Provides services to public 12 88 185
2022 Does not provide services to public 13 87 360
2020 Provides services to public 12 88 185
2020 Does not provide services to public 13 87 355
2019 Provides services to public 13 87 260
2019 Does not provide services to public 14 86 450

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 30 70 160
2024 Does not provide services to public 34 66 435
2022 Provides services to public 26 74 185
2022 Does not provide services to public 34 66 360
2020 Provides services to public 34 66 185
2020 Does not provide services to public 36 64 355
2019 Provides services to public 32 68 260
2019 Does not provide services to public 33 67 450

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 3 97 160
2024 Does not provide services to public 6 94 435
2022 Provides services to public 8 92 185
2022 Does not provide services to public 9 91 360
2020 Provides services to public 9 91 185
2020 Does not provide services to public 10 90 355
2019 Provides services to public 9 91 260
2019 Does not provide services to public 8 92 450

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 47 53 160
2024 Does not provide services to public 49 51 435
2022 Provides services to public 45 55 185
2022 Does not provide services to public 54 46 360
2020 Provides services to public 51 49 185
2020 Does not provide services to public 52 48 355
2019 Provides services to public 51 49 260
2019 Does not provide services to public 51 49 450

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 1 99 435
2022 Provides services to public 2 98 185
2022 Does not provide services to public 0 100 360

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 56 44 160
2024 Does not provide services to public 63 37 435
2022 Provides services to public 68 32 185
2022 Does not provide services to public 64 36 360
2020 Provides services to public 62 38 185
2020 Does not provide services to public 61 39 355
2019 Provides services to public 61 39 260
2019 Does not provide services to public 58 42 450

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 160
2024 Does not provide services to public 4 96 435

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 160
2024 Does not provide services to public 9 91 435
2022 Provides services to public 17 83 185
2022 Does not provide services to public 12 88 360
2020 Provides services to public 15 85 185
2020 Does not provide services to public 13 87 355
2019 Provides services to public 13 87 260
2019 Does not provide services to public 13 87 450

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 16 14 7 10 26 9 52 25 1115
2024 Does not provide services to public 14 15 14 9 9 30 10 47 30 3315
2022 Provides services to public 18 17 16 8 9 25 7 52 24 1185
2022 Does not provide services to public 13 15 15 9 9 30 9 46 29 3130
2020 Provides services to public 21 18 21 9 8 18 5 51 21 1250
2020 Does not provide services to public 19 19 17 9 9 22 6 52 24 3100
2019 Provides services to public 23 17 21 9 8 15 8 51 22 1640
2019 Does not provide services to public 18 18 20 9 8 19 7 50 23 3450

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 28 17 8 8 9 1 64 17 1115
2024 Does not provide services to public 28 29 14 8 8 12 2 65 18 3315
2022 Provides services to public 30 30 15 9 6 9 1 67 17 1185
2022 Does not provide services to public 28 29 16 9 7 11 1 64 18 3130
2020 Provides services to public 32 26 23 8 5 5 1 61 14 1245
2020 Does not provide services to public 31 28 17 9 7 8 1 64 17 3095
2019 Provides services to public 37 27 18 7 5 4 1 68 13 1630
2019 Does not provide services to public 34 29 17 7 5 7 1 69 13 3455

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 1115
2024 Does not provide services to public 8 92 3310
2022 Provides services to public 7 93 1185
2022 Does not provide services to public 7 93 3130
2020 Provides services to public 7 93 1250
2020 Does not provide services to public 7 93 3095
2019 Provides services to public 7 93 1630
2019 Does not provide services to public 7 93 3450

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 30 70 85
2024 Does not provide services to public 39 61 275
2022 Provides services to public 39 61 85
2022 Does not provide services to public 32 68 220
2020 Provides services to public 45 55 90
2020 Does not provide services to public 44 56 210
2019 Provides services to public 49 51 110
2019 Does not provide services to public 44 56 235

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 68 32 85
2024 Does not provide services to public 75 25 275
2022 Provides services to public 74 26 85
2022 Does not provide services to public 84 16 220
2020 Provides services to public 77 23 90
2020 Does not provide services to public 72 28 210
2019 Provides services to public 78 22 110
2019 Does not provide services to public 77 23 235

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 3 97 275
2022 Provides services to public 2 98 85
2022 Does not provide services to public 2 98 220
2019 Provides services to public 4 96 110
2019 Does not provide services to public 4 96 235

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 1 99 85
2022 Does not provide services to public 0 100 220

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 85
2024 Does not provide services to public 11 89 275
2022 Provides services to public 8 92 85
2022 Does not provide services to public 6 94 220
2020 Provides services to public 10 90 90
2020 Does not provide services to public 5 95 210
2019 Provides services to public 6 94 110
2019 Does not provide services to public 9 91 235

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 85
2024 Does not provide services to public 3 97 275
2022 Provides services to public 15 85 85
2022 Does not provide services to public 2 98 220

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 10 90 275
2022 Provides services to public 8 92 85
2022 Does not provide services to public 7 93 220
2020 Provides services to public 5 95 90
2020 Does not provide services to public 12 88 210
2019 Provides services to public 6 94 110
2019 Does not provide services to public 8 92 235

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 21 79 80
2024 Does not provide services to public 24 76 265
2022 Provides services to public 23 77 85
2022 Does not provide services to public 18 82 220
2020 Provides services to public 26 74 90
2020 Does not provide services to public 17 83 210
2019 Provides services to public 20 80 105
2019 Does not provide services to public 14 86 230

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 80
2024 Does not provide services to public 17 83 265
2022 Provides services to public 7 93 85
2022 Does not provide services to public 11 89 220
2020 Provides services to public 12 88 90
2020 Does not provide services to public 11 89 210
2019 Provides services to public 11 89 105
2019 Does not provide services to public 11 89 230

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 80
2024 Does not provide services to public 9 91 265
2022 Provides services to public 11 89 85
2022 Does not provide services to public 7 93 220
2020 Provides services to public 8 92 90
2020 Does not provide services to public 8 92 210
2019 Provides services to public 5 95 105
2019 Does not provide services to public 6 94 230

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 6 94 265
2022 Provides services to public 3 97 85
2022 Does not provide services to public 6 94 220
2019 Provides services to public 8 92 105
2019 Does not provide services to public 4 96 230

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 34 66 80
2024 Does not provide services to public 30 70 265
2022 Provides services to public 30 70 85
2022 Does not provide services to public 32 68 220
2020 Provides services to public 30 70 90
2020 Does not provide services to public 34 66 210
2019 Provides services to public 31 69 105
2019 Does not provide services to public 31 69 230

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 32 68 80
2024 Does not provide services to public 28 72 265
2022 Provides services to public 28 72 85
2022 Does not provide services to public 27 73 220
2020 Provides services to public 32 68 90
2020 Does not provide services to public 33 67 210
2019 Provides services to public 29 71 105
2019 Does not provide services to public 25 75 230

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 5 95 265
2022 Provides services to public 3 97 85
2022 Does not provide services to public 3 97 220
2019 Provides services to public 5 95 105
2019 Does not provide services to public 4 96 230

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 80
2024 Does not provide services to public 2 98 265
2022 Provides services to public 1 99 85
2022 Does not provide services to public 1 99 220

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 80
2024 Does not provide services to public 7 93 265
2022 Provides services to public 5 95 85
2022 Does not provide services to public 6 94 220
2020 Provides services to public 16 84 90
2020 Does not provide services to public 8 92 210
2019 Provides services to public 8 92 105
2019 Does not provide services to public 10 90 230

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 80
2024 Does not provide services to public 19 81 265
2022 Provides services to public 13 87 85
2022 Does not provide services to public 20 80 220
2020 Provides services to public 28 72 90
2020 Does not provide services to public 19 81 210
2019 Provides services to public 18 82 105
2019 Does not provide services to public 13 87 230

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 80
2024 Does not provide services to public 2 98 265
2022 Provides services to public 4 96 85
2022 Does not provide services to public 3 97 220

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 23 77 80
2024 Does not provide services to public 28 72 265
2022 Provides services to public 11 89 85
2022 Does not provide services to public 18 82 220
2020 Provides services to public 16 84 90
2020 Does not provide services to public 17 83 210
2019 Provides services to public 17 83 105
2019 Does not provide services to public 20 80 230

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 80
2024 Does not provide services to public 0 100 265
2022 Provides services to public 1 99 85
2022 Does not provide services to public 0 100 220
2020 Provides services to public 0 100 90
2020 Does not provide services to public 0 100 210

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 30 70 85
2024 Does not provide services to public 25 75 270
2022 Provides services to public 27 73 85
2022 Does not provide services to public 33 67 220
2020 Provides services to public 40 60 90
2020 Does not provide services to public 39 61 210
2019 Provides services to public 23 77 105
2019 Does not provide services to public 35 65 225

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 85
2024 Does not provide services to public 11 89 270
2022 Provides services to public 8 92 85
2022 Does not provide services to public 13 87 220
2020 Provides services to public 20 80 90
2020 Does not provide services to public 14 86 210
2019 Provides services to public 11 89 105
2019 Does not provide services to public 17 83 225

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 5 95 270
2022 Provides services to public 8 92 85
2022 Does not provide services to public 5 95 220
2020 Provides services to public 7 93 90
2020 Does not provide services to public 8 92 210

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 85
2024 Does not provide services to public 16 84 270
2022 Provides services to public 23 77 85
2022 Does not provide services to public 22 78 220
2020 Provides services to public 16 84 90
2020 Does not provide services to public 17 83 210
2019 Provides services to public 16 84 105
2019 Does not provide services to public 18 82 225

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 85
2024 Does not provide services to public 6 94 270
2022 Provides services to public 3 97 85
2022 Does not provide services to public 5 95 220
2019 Provides services to public 5 95 105
2019 Does not provide services to public 7 93 225

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 8 92 270
2022 Provides services to public 5 95 85
2022 Does not provide services to public 6 94 220
2020 Provides services to public 7 93 90
2020 Does not provide services to public 7 93 210
2019 Provides services to public 6 94 105
2019 Does not provide services to public 6 94 225

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 85
2024 Does not provide services to public 4 96 270
2022 Provides services to public 7 93 85
2022 Does not provide services to public 2 98 220
2020 Provides services to public 6 94 90
2020 Does not provide services to public 7 93 210
2019 Provides services to public 7 93 105
2019 Does not provide services to public 8 92 225

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 12 88 270
2022 Provides services to public 7 93 85
2022 Does not provide services to public 10 90 220
2020 Provides services to public 7 93 90
2020 Does not provide services to public 11 89 210
2019 Provides services to public 12 88 105
2019 Does not provide services to public 9 91 225

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 51 49 85
2024 Does not provide services to public 53 47 270
2022 Provides services to public 57 43 85
2022 Does not provide services to public 51 49 220
2020 Provides services to public 45 55 90
2020 Does not provide services to public 41 59 210
2019 Provides services to public 53 47 105
2019 Does not provide services to public 47 53 225

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 5 95 250
2022 Provides services to public 4 96 80
2022 Does not provide services to public 2 98 205
2020 Provides services to public 8 92 85
2020 Does not provide services to public 4 96 195
2019 Provides services to public 8 92 85
2019 Does not provide services to public 5 95 195

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 20 80 80
2024 Does not provide services to public 17 83 250
2022 Provides services to public 16 84 80
2022 Does not provide services to public 15 85 205
2020 Provides services to public 17 83 85
2020 Does not provide services to public 17 83 195
2019 Provides services to public 9 91 85
2019 Does not provide services to public 16 84 195

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 4 96 250
2022 Provides services to public 1 99 80
2022 Does not provide services to public 1 99 205

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 3 97 250
2022 Provides services to public 0 100 80
2022 Does not provide services to public 1 99 205

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 4 96 250
2022 Provides services to public 4 96 80
2022 Does not provide services to public 2 98 205
2019 Provides services to public 8 92 85
2019 Does not provide services to public 3 97 195

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 4 96 250
2022 Provides services to public 4 96 80
2022 Does not provide services to public 3 97 205
2020 Provides services to public 9 91 85
2020 Does not provide services to public 6 94 195
2019 Provides services to public 10 90 85
2019 Does not provide services to public 3 97 195

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 80
2024 Does not provide services to public 8 92 250
2022 Provides services to public 7 93 80
2022 Does not provide services to public 11 89 205
2020 Provides services to public 6 94 85
2020 Does not provide services to public 9 91 195

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 80
2024 Does not provide services to public 18 82 250
2022 Provides services to public 16 84 80
2022 Does not provide services to public 15 85 205
2020 Provides services to public 19 81 85
2020 Does not provide services to public 10 90 195
2019 Provides services to public 12 88 85
2019 Does not provide services to public 11 89 195

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 11 89 250
2022 Provides services to public 11 89 80
2022 Does not provide services to public 14 86 205
2020 Provides services to public 11 89 85
2020 Does not provide services to public 10 90 195
2019 Provides services to public 5 95 85
2019 Does not provide services to public 11 89 195

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 24 76 80
2024 Does not provide services to public 30 70 250
2022 Provides services to public 23 77 80
2022 Does not provide services to public 29 71 205
2020 Provides services to public 31 69 85
2020 Does not provide services to public 30 70 195
2019 Provides services to public 28 72 85
2019 Does not provide services to public 27 73 195

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 6 94 250
2022 Provides services to public 15 85 80
2022 Does not provide services to public 13 87 205
2020 Provides services to public 10 90 85
2020 Does not provide services to public 6 94 195
2019 Provides services to public 13 87 85
2019 Does not provide services to public 8 92 195

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 42 58 80
2024 Does not provide services to public 49 51 250
2022 Provides services to public 38 62 80
2022 Does not provide services to public 50 50 205
2020 Provides services to public 58 42 85
2020 Does not provide services to public 44 56 195
2019 Provides services to public 41 59 85
2019 Does not provide services to public 46 54 195

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 2 98 250
2022 Provides services to public 2 98 80
2022 Does not provide services to public 0 100 205

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 60 40 80
2024 Does not provide services to public 68 32 250
2022 Provides services to public 54 46 80
2022 Does not provide services to public 75 25 205
2020 Provides services to public 67 33 85
2020 Does not provide services to public 63 37 195
2019 Provides services to public 60 40 85
2019 Does not provide services to public 67 33 195

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 4 96 250

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 80
2024 Does not provide services to public 10 90 250
2022 Provides services to public 20 80 80
2022 Does not provide services to public 13 87 205
2020 Provides services to public 7 93 85
2020 Does not provide services to public 12 88 195
2019 Provides services to public 14 86 85
2019 Does not provide services to public 11 89 195

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 16 18 4 5 26 9 58 14 1115
2024 Does not provide services to public 16 15 17 5 5 34 8 53 17 3310
2022 Provides services to public 22 17 19 4 4 26 8 59 11 1185
2022 Does not provide services to public 16 16 18 5 5 33 7 54 16 3130
2020 Provides services to public 23 17 26 4 3 21 6 54 10 1250
2020 Does not provide services to public 21 18 20 6 4 24 6 56 16 3090
2019 Provides services to public 25 15 24 4 3 19 10 56 11 1635
2019 Does not provide services to public 21 17 23 5 4 24 7 55 12 3445

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 25 19 5 5 10 3 67 11 1115
2024 Does not provide services to public 28 29 16 6 5 14 2 68 13 3310
2022 Provides services to public 33 26 19 4 5 10 3 68 10 1185
2022 Does not provide services to public 29 30 16 6 4 13 2 69 12 3135
2020 Provides services to public 34 26 23 6 4 7 1 65 10 1240
2020 Does not provide services to public 32 26 19 7 4 10 1 66 13 3095
2019 Provides services to public 40 26 18 4 3 7 2 73 7 1630
2019 Does not provide services to public 37 27 18 4 3 9 1 71 8 3445

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 1115
2024 Does not provide services to public 14 86 3315
2022 Provides services to public 10 90 1185
2022 Does not provide services to public 11 89 3135
2020 Provides services to public 11 89 1245
2020 Does not provide services to public 10 90 3090
2019 Provides services to public 15 85 1635
2019 Does not provide services to public 13 87 3450

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 53 47 160
2024 Does not provide services to public 61 39 480
2022 Provides services to public 42 58 115
2022 Does not provide services to public 50 50 345
2020 Provides services to public 46 54 130
2020 Does not provide services to public 51 49 315

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 66 34 160
2024 Does not provide services to public 71 29 480
2022 Provides services to public 70 30 115
2022 Does not provide services to public 71 29 345
2020 Provides services to public 67 33 130
2020 Does not provide services to public 78 22 315
2019 Provides services to public 77 23 240
2019 Does not provide services to public 82 18 450

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 30 7 14 6 0 0 73 20 105
2024 Does not provide services to public 46 38 4 8 3 1 0 84 12 345
2022 Provides services to public 37 44 6 7 5 0 0 82 12 80
2022 Does not provide services to public 49 34 6 8 3 1 0 83 11 250
2020 Provides services to public 38 35 12 12 4 0 0 73 15 90
2020 Does not provide services to public 48 34 5 9 3 1 0 83 12 245
2019 Provides services to public 52 28 4 10 1 2 2 84 12 180
2019 Does not provide services to public 53 28 6 9 3 1 0 82 12 365

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 33 10 5 6 3 3 77 12 1115
2024 Does not provide services to public 44 31 7 6 5 3 3 81 12 3310
2022 Provides services to public 39 30 11 7 5 4 4 75 13 1185
2022 Does not provide services to public 44 33 7 6 4 3 4 83 10 3135
2020 Provides services to public 41 29 12 9 4 2 3 74 14 1245
2020 Does not provide services to public 48 30 9 5 3 2 2 81 9 3095
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 26 7 7 7 1 0 78 14 1115
2024 Does not provide services to public 53 26 7 6 7 1 1 80 12 3315
2022 Provides services to public 50 27 8 6 7 1 1 78 14 1185
2022 Does not provide services to public 55 26 7 6 6 1 0 82 11 3135
2020 Provides services to public 42 31 9 9 7 1 0 74 16 1245
2020 Does not provide services to public 50 29 8 7 5 1 0 80 12 3090

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 3 4 14 7 42 6 23 69 10 1115
2024 Does not provide services to public 3 5 12 6 42 6 26 71 12 3300
2022 Provides services to public 3 6 12 6 46 4 23 71 12 1185
2022 Does not provide services to public 3 5 14 6 45 5 23 71 10 3130

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 39 16 10 7 3 0 66 17 1115
2024 Does not provide services to public 28 39 15 8 6 3 0 69 15 3310
2022 Provides services to public 26 42 14 9 6 3 0 70 16 1185
2022 Does not provide services to public 31 39 13 7 6 3 0 72 14 3135
2020 Provides services to public 33 39 16 7 4 1 0 73 11 1250
2020 Does not provide services to public 41 37 12 6 2 2 0 79 9 3095
2019 Provides services to public 37 38 14 6 3 2 0 77 9 1630
2019 Does not provide services to public 40 36 13 5 3 2 0 78 8 3445

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Provides services to public 9 25 38 21 7 1115
2024 Does not provide services to public 11 26 36 20 7 3315
2022 Provides services to public 9 29 34 21 7 1185
2022 Does not provide services to public 11 29 34 20 6 3135

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 25 10 5 4 2 1 80 10 1115
2024 Does not provide services to public 53 26 10 4 3 3 1 83 7 3315
2022 Provides services to public 49 28 11 5 4 3 1 79 9 1185
2022 Does not provide services to public 56 24 9 3 3 3 1 84 7 3135
2020 Provides services to public 42 29 14 6 6 3 0 73 12 1240
2020 Does not provide services to public 50 26 11 4 4 4 1 80 9 3090

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 24 9 9 10 1 1 71 20 1115
2024 Does not provide services to public 46 24 9 10 10 2 1 71 20 3315
2022 Provides services to public 44 25 9 10 11 1 1 70 21 1185
2022 Does not provide services to public 47 24 9 9 10 1 0 72 19 3135
2020 Provides services to public 35 28 12 12 10 1 0 65 23 1240
2020 Does not provide services to public 41 28 10 10 9 1 1 70 20 3095

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 36 15 12 13 2 1 58 26 1115
2024 Does not provide services to public 26 37 14 12 9 2 0 64 22 3315
2022 Provides services to public 23 33 13 17 11 2 0 58 29 1185
2022 Does not provide services to public 29 37 14 10 8 2 0 67 18 3135
2020 Provides services to public 28 31 18 12 10 1 0 60 22 1245
2020 Does not provide services to public 35 32 15 9 7 2 0 68 17 3095
2019 Provides services to public 27 35 16 12 8 1 0 63 21 1635
2019 Does not provide services to public 31 34 17 11 6 1 0 66 17 3450

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 48 9 13 6 2 1 72 19 200
2024 Does not provide services to public 19 50 10 14 4 1 0 71 18 795
2022 Provides services to public 27 42 14 10 5 2 0 71 15 165
2022 Does not provide services to public 23 50 11 11 3 1 0 74 15 710
2020 Provides services to public 23 46 9 13 7 1 0 70 21 155
2020 Does not provide services to public 23 47 13 12 3 1 1 71 15 675
2019 Provides services to public 25 44 11 11 6 2 1 71 18 170
2019 Does not provide services to public 29 43 13 11 3 2 1 74 14 700

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 26 20 12 15 1 1 26 74 1115
2024 Does not provide services to public 30 29 17 9 12 0 2 31 69 3295
2022 Provides services to public 21 20 20 15 22 0 2 1175
2022 Does not provide services to public 27 25 19 11 17 0 1 3125
2020 Provides services to public 25 24 22 12 17 0 0 1250
2020 Does not provide services to public 30 27 20 11 10 0 1 3090
2019 Provides services to public 22 25 18 13 21 0 1 1630
2019 Does not provide services to public 20 26 20 14 19 0 1 3455

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 25 24 14 14 0 1 23 77 1115
2024 Does not provide services to public 26 31 20 11 10 0 1 26 74 3300
2022 Provides services to public 19 24 22 15 19 0 1 1180
2022 Does not provide services to public 24 29 23 11 12 0 1 3125
2020 Provides services to public 23 28 21 16 12 0 0 1250
2020 Does not provide services to public 27 28 23 12 9 0 1 3095
2019 Provides services to public 25 26 24 14 10 0 1 1635
2019 Does not provide services to public 28 29 24 11 8 0 1 3445

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 26 15 6 5 1 7 43 57 1110
2024 Does not provide services to public 37 30 18 7 6 0 2 38 62 3290
2022 Provides services to public 36 29 15 7 5 1 7 1175
2022 Does not provide services to public 38 30 16 7 6 0 2 3115
2020 Provides services to public 42 27 17 6 4 0 4 1240
2020 Does not provide services to public 40 30 17 8 4 0 1 3085
2019 Provides services to public 43 27 16 6 4 1 3 1625
2019 Does not provide services to public 41 31 16 6 3 0 1 3430

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 20 19 14 22 0 1 24 76 1115
2024 Does not provide services to public 27 24 20 12 15 1 2 27 73 3300
2022 Provides services to public 20 18 18 13 29 1 1 1180
2022 Does not provide services to public 24 22 21 13 17 1 2 3125
2020 Provides services to public 26 24 16 15 17 0 1 1245
2020 Does not provide services to public 31 24 19 13 11 1 1 3090
2019 Provides services to public 28 21 18 14 16 1 1 1625
2019 Does not provide services to public 28 25 19 14 13 0 1 3435

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 55 18 9 5 4 1 8 61 39 1115
2024 Does not provide services to public 60 18 8 3 3 0 8 65 35 3305
2022 Provides services to public 49 19 10 6 7 0 8 1180
2022 Does not provide services to public 58 20 8 3 4 0 6 3125
2020 Provides services to public 55 21 9 5 5 0 4 1240
2020 Does not provide services to public 57 21 10 4 4 0 4 3085
2019 Provides services to public 58 20 8 4 4 1 6 1630
2019 Does not provide services to public 61 20 8 2 2 0 5 3435

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 27 18 9 9 0 1 36 64 1110
2024 Does not provide services to public 37 28 16 8 10 0 1 37 63 3305
2022 Provides services to public 34 27 17 9 12 0 1 1180
2022 Does not provide services to public 39 26 15 9 10 0 1 3125
2020 Provides services to public 37 27 18 10 7 0 0 1245
2020 Does not provide services to public 39 27 18 8 7 0 0 3095
2019 Provides services to public 38 28 16 8 7 0 1 1635
2019 Does not provide services to public 41 29 16 8 5 0 1 3440

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 29 16 7 6 1 3 40 60 1110
2024 Does not provide services to public 38 28 16 8 7 1 2 39 61 3305
2022 Provides services to public 36 28 18 7 8 1 2 1180
2022 Does not provide services to public 37 31 16 7 6 1 1 3125
2020 Provides services to public 37 31 17 8 5 1 1 1245
2020 Does not provide services to public 38 32 16 9 4 1 1 3095
2019 Provides services to public 39 31 16 7 4 1 1 1630
2019 Does not provide services to public 36 35 17 6 4 1 1 3435

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 27 17 10 8 1 3 37 63 1115
2024 Does not provide services to public 29 32 18 10 9 0 1 30 70 3305
2022 Provides services to public 33 28 18 11 7 1 2 1180
2022 Does not provide services to public 31 32 18 10 7 1 1 3120
2020 Provides services to public 36 31 18 9 5 1 1 1240
2020 Does not provide services to public 33 31 20 10 5 0 1 3095
2019 Provides services to public 34 32 18 9 5 1 1 1630
2019 Does not provide services to public 31 34 20 9 4 1 1 3435

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 25 13 8 7 1 2 44 56 1115
2024 Does not provide services to public 36 29 15 10 9 0 1 36 64 3305
2022 Provides services to public 42 28 13 8 7 1 2 1185
2022 Does not provide services to public 38 28 16 8 7 0 1 3130
2020 Provides services to public 41 31 14 7 6 0 1 1250
2020 Does not provide services to public 38 29 17 10 5 0 1 3090
2019 Provides services to public 44 28 15 7 5 1 1 1630
2019 Does not provide services to public 37 30 18 9 6 0 1 3435

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 24 14 8 9 1 2 43 57 1115
2024 Does not provide services to public 46 26 13 6 8 0 1 47 53 3305
2022 Provides services to public 42 25 13 8 10 1 1 1185
2022 Does not provide services to public 48 24 13 6 8 1 1 3125
2020 Provides services to public 46 24 15 8 7 0 0 1250
2020 Does not provide services to public 48 24 12 7 6 0 1 3080
2019 Provides services to public 47 24 13 8 6 1 1 1630
2019 Does not provide services to public 47 25 13 7 6 1 1 3430

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 25 13 5 6 0 2 50 50 1115
2024 Does not provide services to public 52 24 11 5 6 0 2 53 47 3305
2022 Provides services to public 48 25 12 5 7 1 2 1180
2022 Does not provide services to public 53 25 12 5 5 0 1 3130
2020 Provides services to public 40 26 16 10 7 0 1 1245
2020 Does not provide services to public 31 32 19 10 7 0 1 3095

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 31 16 9 8 1 1 35 65 1115
2024 Does not provide services to public 39 31 16 7 5 0 1 40 60 3300
2022 Provides services to public 32 29 20 9 8 1 1 1180
2022 Does not provide services to public 40 32 17 6 5 0 1 3125
2020 Provides services to public 30 33 20 9 7 0 1 1250
2020 Does not provide services to public 37 31 18 8 5 0 1 3090
2019 Provides services to public 38 29 17 9 5 0 1 1620
2019 Does not provide services to public 41 31 16 7 3 0 1 3420

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 22 10 6 6 1 2 55 45 1105
2024 Does not provide services to public 48 22 12 6 9 0 2 50 50 3300
2022 Provides services to public 53 20 13 5 6 1 2 1175
2022 Does not provide services to public 58 20 10 4 5 0 3 3115
2020 Provides services to public 49 27 13 6 4 0 1 1240
2020 Does not provide services to public 50 27 13 5 4 0 1 3080
2019 Provides services to public 54 24 11 5 4 1 1 1620
2019 Does not provide services to public 59 23 10 3 3 0 2 3420

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 27 12 5 4 0 1 52 48 1115
2024 Does not provide services to public 50 29 11 4 4 0 1 51 49 3305
2022 Provides services to public 43 31 14 5 5 1 1 1180
2022 Does not provide services to public 47 32 12 4 4 0 1 3130
2020 Provides services to public 39 30 18 8 5 0 1 1245
2020 Does not provide services to public 31 34 20 9 6 0 0 3085

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 76 11 3 1 1 1 7 82 18 1115
2024 Does not provide services to public 76 9 3 1 1 1 9 84 16 3305

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 70 13 4 1 4 1 6 76 24 1110
2024 Does not provide services to public 69 11 5 3 4 1 8 75 25 3305

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 73 11 5 3 4 1 3 75 25 1115
2024 Does not provide services to public 73 9 5 3 4 1 5 78 22 3305
2022 Provides services to public 70 12 6 3 5 1 3 1180
2022 Does not provide services to public 74 12 4 3 3 1 3 3125
2020 Provides services to public 74 13 5 3 4 1 1 1240
2020 Does not provide services to public 74 11 5 3 3 1 3 3085
2019 Provides services to public 69 13 7 4 4 0 2 1635
2019 Does not provide services to public 71 12 5 4 5 1 2 3440

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 22 10 5 4 0 2 58 42 1110
2024 Does not provide services to public 62 22 8 4 3 0 2 63 37 3305
2022 Provides services to public 55 24 10 4 4 1 2 1185
2022 Does not provide services to public 66 21 6 2 2 0 2 3125
2020 Provides services to public 56 25 9 4 4 0 1 1235
2020 Does not provide services to public 64 21 8 3 3 0 2 3085
2019 Provides services to public 49 29 12 5 4 0 1 1630
2019 Does not provide services to public 55 27 10 4 3 0 1 3420

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 61 17 8 5 6 0 2 62 38 1115
2024 Does not provide services to public 63 16 8 4 7 0 2 65 35 3300
2022 Provides services to public 59 19 9 5 6 1 1 1180
2022 Does not provide services to public 64 18 8 4 5 0 1 3125
2020 Provides services to public 62 19 8 5 5 0 1 1235
2020 Does not provide services to public 64 18 8 4 5 0 1 3080
2019 Provides services to public 61 18 8 6 5 0 1 1625
2019 Does not provide services to public 63 19 9 4 5 0 1 3425

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 62 7 4 2 2 0 24 82 18 1110
2024 Does not provide services to public 61 8 4 2 1 1 23 80 20 3305
2022 Provides services to public 59 8 3 1 1 0 26 1180
2022 Does not provide services to public 62 10 3 1 1 0 23 3125
2020 Provides services to public 61 7 2 1 1 0 27 1240
2020 Does not provide services to public 61 9 4 2 1 0 23 3095
2019 Provides services to public 58 9 2 1 1 0 28 1620
2019 Does not provide services to public 59 10 4 2 1 0 24 3420

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 59 19 12 4 2 1 3 62 38 1110
2024 Does not provide services to public 71 16 4 1 1 1 7 77 23 3300
2022 Provides services to public 53 24 10 5 3 1 4 1180
2022 Does not provide services to public 71 16 4 1 1 0 6 3115
2020 Provides services to public 51 28 13 4 3 0 1 1250
2020 Does not provide services to public 71 16 6 2 1 0 4 3100
2019 Provides services to public 57 25 11 3 2 0 2 1630
2019 Does not provide services to public 72 16 5 1 1 0 5 3415

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 70 14 5 3 3 1 4 74 26 1115
2024 Does not provide services to public 68 15 6 2 4 1 3 71 29 3310
2022 Provides services to public 71 14 5 2 3 1 4 1185
2022 Does not provide services to public 74 12 5 2 3 1 4 3125
2020 Provides services to public 73 15 5 2 3 0 2 1250
2020 Does not provide services to public 74 15 4 2 3 0 2 3100
2019 Provides services to public 73 13 5 2 3 1 3 1635
2019 Does not provide services to public 74 14 5 2 2 1 3 3435

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 54 26 9 4 3 1 3 56 44 1115
2024 Does not provide services to public 52 26 11 4 3 0 2 54 46 3310
2022 Provides services to public 53 29 10 3 2 0 3 1185
2022 Does not provide services to public 52 27 12 4 3 0 2 3130
2020 Provides services to public 49 30 13 5 2 0 1 1250
2020 Does not provide services to public 49 29 14 4 2 0 1 3100
2019 Provides services to public 56 27 10 3 2 0 1 1625
2019 Does not provide services to public 55 27 11 3 2 0 2 3420

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 31 37 10 8 0 0 44 19 1115
2024 Does not provide services to public 13 35 34 11 6 0 0 49 17 3315
2022 Provides services to public 13 27 36 15 9 0 0 40 24 1185
2022 Does not provide services to public 15 36 32 11 6 0 0 51 17 3140
2020 Provides services to public 17 32 32 14 6 0 0 49 19 1245
2020 Does not provide services to public 19 36 30 10 5 0 0 55 15 3100
2019 Provides services to public 21 32 30 12 5 0 0 53 16 1635
2019 Does not provide services to public 24 35 29 8 3 0 0 59 12 3460

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 22 36 16 9 0 0 26 38 1115
2024 Does not provide services to public 11 19 38 21 11 0 0 31 30 3305
2022 Provides services to public 16 23 36 16 8 0 0 24 39 1185
2022 Does not provide services to public 10 18 38 22 12 0 0 34 27 3130
2020 Provides services to public 16 21 37 18 8 0 0 26 37 1245
2020 Does not provide services to public 11 17 38 22 11 0 0 34 28 3090
2019 Provides services to public 13 20 35 20 11 0 0 31 34 1625
2019 Does not provide services to public 8 16 36 24 14 0 0 39 25 3415
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 31 50 1115
2024 Does not provide services to public 27 56 3315
2022 Provides services to public 30 52 1185
2022 Does not provide services to public 28 57 3135
2020 Provides services to public 41 42 1255
2020 Does not provide services to public 36 46 3105

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 51 49 330
2024 Does not provide services to public 51 49 895
2022 Provides services to public 40 60 345
2022 Does not provide services to public 43 57 830
2020 Provides services to public 32 68 490
2020 Does not provide services to public 36 64 1110

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 13 8 5 7 7 18 55 45 1115
2024 Does not provide services to public 42 17 10 5 6 4 16 52 48 3310
2022 Provides services to public 39 14 11 6 10 4 16 1185
2022 Does not provide services to public 39 19 11 6 7 3 15 3135
2020 Provides services to public 37 19 13 9 10 2 11 1245
2020 Does not provide services to public 39 20 15 9 8 1 8 3095
2019 Provides services to public 41 15 13 9 14 2 7 1600
2019 Does not provide services to public 36 18 16 11 13 1 6 3400

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 7 22 14 17 35 2 3 31 55 330
2024 Does not provide services to public 11 21 15 17 28 2 7 35 49 900
2022 Provides services to public 10 18 15 17 35 2 4 29 55 345
2022 Does not provide services to public 10 18 14 17 33 2 6 30 55 830
2020 Provides services to public 12 16 17 17 34 0 3 30 53 490
2020 Does not provide services to public 10 22 18 16 26 1 6 35 46 1110

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 4 17 15 20 41 2 3 22 63 330
2024 Does not provide services to public 6 20 15 21 36 1 1 26 58 895
2022 Provides services to public 7 15 10 22 42 2 1 23 67 345
2022 Does not provide services to public 6 16 14 18 43 1 2 22 63 830
2020 Provides services to public 6 16 13 19 44 1 1 23 64 490
2020 Does not provide services to public 6 14 14 23 40 1 1 21 65 1110
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