2024 Public Service Employee Survey Results by Theme for Royal Canadian Mounted Police by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The RCMP results posted are for public service employees only, who make up about one-third of the RCMP. These results do not include the responses of police officers (regular members) or civilians employed under the RCMP Act (civilian members).

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

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Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 24 11 9 10 1 0 70 19 110
2024 Health care practitioners 45 40 7 4 3 0 0 85 7 65
2024 Intelligence analysts 38 41 9 8 4 0 0 79 12 270
2024 Federal regulators 35 27 7 12 19 0 0 61 32 15
2024 Compliance, inspection and enforcement 37 36 5 10 9 2 0 75 20 60
2024 Communications or public affairs 42 37 11 4 6 0 0 79 10 110
2024 Access to information and privacy 40 36 10 4 7 0 2 78 11 60
2024 Security 38 38 11 7 7 0 0 76 14 175
2024 Science and technology 56 35 5 2 3 0 0 91 5 90
2024 Legal services 48 35 5 7 4 0 0 83 11 70
2024 Administration and operations 39 37 11 8 5 0 0 76 13 1185
2024 Human resources 42 33 12 10 4 0 0 74 14 445
2024 Financial management 35 43 10 9 4 0 0 78 12 180
2024 Procurement 40 43 9 4 4 0 0 83 8 75
2024 Real property 31 33 11 14 11 0 0 64 25 80
2024 Material management 50 41 5 5 0 0 0 90 5 45
2024 Information management 35 44 9 6 5 0 0 79 11 255
2024 Information technology 48 30 12 6 5 0 0 77 11 295
2024 Internal audit 30 49 15 5 0 0 0 80 5 20
2024 Evaluation 29 40 5 26 0 0 0 69 26 15
2024 Data sciences 32 45 9 15 0 0 0 76 15 30
2024 Policy 46 29 6 11 8 0 0 75 19 195
2024 Project management 26 48 14 5 7 0 0 74 13 110
2024 Other services to the public 43 36 10 5 5 1 0 79 10 175
2024 None of the above 47 35 7 6 5 0 0 82 11 300
2022 Client contact centre 46 34 10 4 5 1 1 81 9 140
2022 Health care practitioners 51 33 2 9 3 2 0 86 12 60
2022 Federal regulators 33 35 14 0 19 0 0 68 19 25
2022 Compliance, inspection and enforcement 40 39 9 5 7 0 0 79 12 120
2022 Communications or public affairs 31 39 18 9 1 1 0 71 11 80
2022 Access to information and privacy 38 36 18 5 3 0 0 74 8 50
2022 Security 44 39 7 4 6 0 0 82 11 265
2022 Science and technology 41 40 3 10 3 1 2 84 14 65
2022 Legal services 33 42 12 6 8 0 0 75 14 75
2022 Administration and operations 42 35 11 8 5 0 0 77 13 1105
2022 Human resources 45 35 10 6 4 0 0 80 10 425
2022 Financial management 42 39 9 6 4 0 0 81 10 205
2022 Procurement 53 27 7 5 7 0 0 81 12 75
2022 Real property 36 35 10 7 11 1 0 72 18 95
2022 Material management 45 41 6 2 6 0 0 86 8 50
2022 Information management 30 44 13 6 6 0 0 75 12 300
2022 Information technology 50 29 12 5 4 0 0 78 9 235
2022 Internal audit 56 40 0 4 0 0 0 96 4 25
2022 Evaluation 52 22 0 0 26 0 0 74 26 15
2022 Data sciences 40 47 7 4 3 0 0 87 6 35
2022 Policy 45 31 11 9 4 0 1 76 13 155
2022 Project management 38 38 13 8 3 0 0 76 11 115
2022 Other services to the public 47 34 8 5 5 0 0 82 10 200
2022 None of the above 40 37 12 5 6 0 0 77 11 385
2020 Client contact centre 43 40 10 3 4 0 0 83 7 145
2020 Health care practitioners 49 34 9 6 2 0 0 83 8 60
2020 Federal regulators 25 47 18 10 0 0 0 72 10 30
2020 Compliance, inspection and enforcement 40 42 7 6 5 0 0 81 11 80
2020 Communications or public affairs 38 45 7 7 2 0 0 83 10 90
2020 Access to information and privacy 33 40 9 10 8 0 0 73 18 40
2020 Security 49 37 8 3 3 0 0 86 6 235
2020 Science and technology 52 34 4 7 2 0 0 86 10 45
2020 Legal services 49 44 5 1 1 0 0 93 2 70
2020 Administration and operations 44 35 10 7 4 0 0 79 11 1325
2020 Human resources 44 36 11 6 3 0 0 80 9 440
2020 Financial management 40 41 12 6 2 0 0 81 8 190
2020 Procurement 45 34 10 8 2 0 0 80 11 75
2020 Real property 34 36 18 9 3 0 0 70 12 90
2020 Material management 44 29 14 9 3 0 0 73 13 45
2020 Information management 37 40 10 9 4 0 0 77 13 305
2020 Information technology 43 34 13 6 4 0 0 77 10 185
2020 Internal audit 39 44 5 4 8 0 0 83 13 25
2020 Data sciences 58 23 8 5 6 0 0 81 11 35
2020 Policy 42 36 10 10 2 0 0 78 12 115
2020 Project management 41 36 11 7 4 0 0 77 12 70
2020 Other services to the public 49 30 11 6 4 0 0 79 10 185
2020 None of the above 47 32 12 5 4 0 0 80 9 430
2019 Client contact centre 46 37 12 2 3 0 0 82 5 185
2019 Health care practitioners 39 39 12 4 5 0 0 79 9 65
2019 Federal regulators 46 38 8 5 3 0 0 84 8 35
2019 Compliance, inspection and enforcement 39 46 6 6 3 0 0 84 9 95
2019 Communications or public affairs 42 43 10 4 2 0 0 85 5 120
2019 Access to information and privacy 35 32 14 10 9 0 0 67 19 55
2019 Security 45 37 9 4 4 0 0 82 9 280
2019 Science and technology 54 33 4 6 3 0 0 87 9 45
2019 Legal services 49 33 9 6 3 0 0 82 9 60
2019 Administration and operations 43 38 9 6 4 0 0 81 11 1475
2019 Human resources 46 38 7 7 2 0 0 84 9 510
2019 Financial management 37 45 11 5 2 0 0 82 7 210
2019 Procurement 48 32 9 8 1 1 0 81 9 80
2019 Real property 36 47 13 1 2 0 0 84 3 95
2019 Material management 38 31 15 11 5 0 0 69 15 50
2019 Information management 33 44 11 9 3 0 0 77 12 355
2019 Information technology 39 38 11 10 2 0 0 77 12 175
2019 Internal audit 21 55 14 0 10 0 0 76 10 30
2019 Data sciences 57 33 5 5 0 0 0 90 5 40
2019 Policy 48 31 10 8 3 0 0 79 11 135
2019 Project management 39 35 16 5 5 0 0 74 10 100
2019 Other services to the public 43 41 8 6 3 0 0 84 9 220
2019 None of the above 46 37 9 4 3 0 0 83 8 480

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 34 13 12 10 0 0 64 22 110
2024 Health care practitioners 40 41 7 6 6 0 0 81 12 65
2024 Intelligence analysts 30 35 14 13 8 1 0 65 21 270
2024 Federal regulators 41 30 4 4 22 0 0 71 26 15
2024 Compliance, inspection and enforcement 36 22 9 16 16 0 0 58 32 60
2024 Communications or public affairs 28 39 17 8 8 0 0 66 16 110
2024 Access to information and privacy 40 35 10 9 6 0 0 75 15 60
2024 Security 35 36 15 7 7 0 0 71 14 175
2024 Science and technology 55 32 4 6 3 0 0 87 9 90
2024 Legal services 43 30 7 9 11 0 0 73 21 70
2024 Administration and operations 37 33 12 10 8 0 0 70 18 1185
2024 Human resources 35 34 12 12 8 0 0 69 19 450
2024 Financial management 38 33 11 10 8 0 0 71 18 180
2024 Procurement 30 41 18 9 2 0 0 71 11 75
2024 Real property 32 29 10 15 15 0 0 60 30 80
2024 Material management 45 38 4 7 6 0 0 82 14 45
2024 Information management 34 40 11 10 6 0 0 73 16 255
2024 Information technology 44 33 9 7 7 0 0 77 14 295
2024 Internal audit 31 55 14 0 0 0 0 86 0 20
2024 Evaluation 24 46 13 12 7 0 0 69 18 15
2024 Data sciences 33 36 15 17 0 0 0 69 17 30
2024 Policy 48 27 8 9 7 1 0 76 16 195
2024 Project management 34 35 19 8 4 0 0 69 12 110
2024 Other services to the public 32 34 16 9 9 0 0 66 18 175
2024 None of the above 41 31 10 9 10 0 0 72 19 300
2022 Client contact centre 35 34 16 6 10 0 0 69 16 140
2022 Health care practitioners 40 38 6 9 8 0 0 77 16 65
2022 Federal regulators 38 17 11 24 10 0 0 55 34 25
2022 Compliance, inspection and enforcement 35 32 11 15 7 1 0 67 22 120
2022 Communications or public affairs 33 32 14 19 2 0 0 65 21 80
2022 Access to information and privacy 27 42 12 12 7 0 0 70 19 50
2022 Security 39 37 10 6 7 0 0 76 13 265
2022 Science and technology 39 29 6 11 14 0 0 68 25 65
2022 Legal services 29 30 19 9 12 0 0 59 22 75
2022 Administration and operations 39 32 11 10 8 0 0 71 18 1100
2022 Human resources 41 33 10 9 7 0 0 74 16 420
2022 Financial management 41 34 12 7 5 0 0 76 13 205
2022 Procurement 43 26 10 11 10 0 0 69 21 75
2022 Real property 37 32 11 10 10 0 0 69 21 95
2022 Material management 42 42 9 3 5 0 0 83 8 50
2022 Information management 34 38 12 9 7 0 0 72 16 300
2022 Information technology 46 29 12 7 6 0 0 75 12 235
2022 Internal audit 58 34 3 4 0 0 0 93 4 25
2022 Evaluation 51 23 0 12 13 0 0 74 26 15
2022 Data sciences 37 26 14 17 7 0 0 63 24 35
2022 Policy 46 32 13 6 3 0 1 78 9 155
2022 Project management 37 39 9 8 7 0 0 76 15 115
2022 Other services to the public 33 42 9 7 9 0 0 75 16 200
2022 None of the above 32 32 13 14 9 0 0 64 23 385
2020 Client contact centre 38 29 12 14 7 0 0 67 21 145
2020 Health care practitioners 41 27 10 9 12 0 0 68 21 60
2020 Federal regulators 24 46 15 7 4 4 0 73 11 30
2020 Compliance, inspection and enforcement 28 42 8 13 10 0 0 69 23 80
2020 Communications or public affairs 39 30 13 10 7 0 0 69 18 90
2020 Access to information and privacy 28 34 21 2 15 0 0 61 17 40
2020 Security 43 32 13 6 6 0 0 75 12 230
2020 Science and technology 48 19 16 9 7 0 0 67 17 45
2020 Legal services 38 33 10 14 5 0 0 71 19 70
2020 Administration and operations 39 33 11 9 7 0 0 73 16 1325
2020 Human resources 41 35 12 7 5 0 0 76 12 440
2020 Financial management 33 43 12 8 3 1 0 77 11 190
2020 Procurement 38 34 7 7 13 0 0 73 20 80
2020 Real property 33 31 19 10 6 0 0 64 17 95
2020 Material management 35 31 19 8 7 0 0 66 15 45
2020 Information management 35 36 12 11 7 0 0 71 17 305
2020 Information technology 40 28 16 10 7 0 0 68 17 180
2020 Internal audit 43 39 9 4 4 0 0 83 8 25
2020 Data sciences 39 27 18 11 5 0 0 66 16 35
2020 Policy 39 39 9 11 2 0 0 78 13 115
2020 Project management 33 35 13 9 8 2 0 69 18 70
2020 Other services to the public 32 34 15 12 7 0 0 66 19 185
2020 None of the above 35 34 11 12 9 0 0 69 21 425
2019 Client contact centre 41 29 14 8 8 0 0 70 16 185
2019 Health care practitioners 50 27 7 4 11 0 0 77 15 65
2019 Federal regulators 35 38 13 8 6 0 0 73 13 35
2019 Compliance, inspection and enforcement 33 31 20 9 7 0 0 64 16 100
2019 Communications or public affairs 40 32 12 11 4 1 0 73 15 120
2019 Access to information and privacy 24 27 22 16 11 0 0 51 27 55
2019 Security 38 35 11 10 7 0 0 73 17 280
2019 Science and technology 40 41 12 4 0 0 2 83 5 45
2019 Legal services 35 23 21 15 7 0 0 58 21 60
2019 Administration and operations 39 33 11 9 7 0 0 73 16 1475
2019 Human resources 39 39 10 7 6 0 0 78 13 510
2019 Financial management 38 39 13 5 4 0 0 78 10 210
2019 Procurement 45 29 11 12 2 1 0 75 14 80
2019 Real property 28 47 11 9 5 0 0 75 14 95
2019 Material management 34 40 7 11 8 0 0 75 19 50
2019 Information management 32 37 14 11 6 0 0 69 17 355
2019 Information technology 38 33 12 12 4 1 0 71 16 175
2019 Internal audit 20 41 21 7 10 0 0 62 17 30
2019 Data sciences 36 40 15 10 0 0 0 76 10 40
2019 Policy 39 34 12 10 4 1 0 74 14 135
2019 Project management 34 34 11 10 10 1 0 69 20 100
2019 Other services to the public 37 32 12 9 10 0 0 69 19 220
2019 None of the above 38 32 11 9 9 0 0 71 18 480

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 25 10 1 5 0 0 84 6 105
2024 Health care practitioners 65 29 5 0 0 0 0 95 0 65
2024 Intelligence analysts 50 36 9 4 2 0 0 86 5 270
2024 Federal regulators 56 16 9 0 14 5 0 76 15 15
2024 Compliance, inspection and enforcement 55 28 6 8 4 0 0 82 12 60
2024 Communications or public affairs 52 32 10 3 4 0 0 84 6 110
2024 Access to information and privacy 48 30 15 3 2 2 0 80 4 60
2024 Security 55 32 7 3 3 0 0 87 6 175
2024 Science and technology 69 19 4 6 2 0 0 88 8 90
2024 Legal services 56 35 5 4 0 0 0 91 4 70
2024 Administration and operations 56 29 10 3 2 0 0 85 5 1180
2024 Human resources 52 31 11 4 1 1 0 83 6 445
2024 Financial management 52 33 9 5 1 1 0 85 6 180
2024 Procurement 54 31 12 2 1 0 0 85 3 75
2024 Real property 40 40 8 8 3 0 0 80 12 80
2024 Material management 60 32 1 7 0 0 0 92 7 45
2024 Information management 57 28 8 4 2 0 0 86 6 255
2024 Information technology 58 27 10 2 3 0 0 86 5 295
2024 Internal audit 46 39 14 0 0 0 0 86 0 20
2024 Evaluation 43 39 12 6 0 0 0 82 6 15
2024 Data sciences 43 33 20 4 0 0 0 76 4 30
2024 Policy 54 25 13 5 4 0 0 79 9 195
2024 Project management 50 33 10 4 4 0 0 83 7 110
2024 Other services to the public 63 27 5 4 1 1 0 90 5 175
2024 None of the above 65 26 6 2 1 0 0 91 3 300
2022 Client contact centre 56 31 8 3 1 0 0 88 4 140
2022 Health care practitioners 61 28 6 5 0 0 0 89 5 65
2022 Federal regulators 62 24 0 11 3 0 0 86 14 25
2022 Compliance, inspection and enforcement 58 29 10 1 2 0 0 87 3 120
2022 Communications or public affairs 49 43 9 0 0 0 0 91 0 80
2022 Access to information and privacy 51 36 8 0 5 0 0 87 5 50
2022 Security 57 33 5 2 2 0 0 90 5 265
2022 Science and technology 64 28 0 2 5 0 2 93 7 65
2022 Legal services 56 29 11 2 2 0 0 85 4 75
2022 Administration and operations 58 29 9 3 2 0 0 87 4 1100
2022 Human resources 59 28 8 3 2 0 0 88 5 425
2022 Financial management 59 29 9 1 1 0 0 88 2 205
2022 Procurement 60 25 10 1 3 0 0 85 5 75
2022 Real property 53 33 9 4 1 0 0 86 5 95
2022 Material management 56 39 4 0 0 1 0 96 0 50
2022 Information management 52 34 7 3 3 0 0 87 6 300
2022 Information technology 65 22 9 3 2 0 0 87 4 235
2022 Internal audit 72 21 7 0 0 0 0 93 0 25
2022 Evaluation 65 4 18 6 6 0 0 69 12 15
2022 Data sciences 57 34 7 0 3 0 0 90 3 35
2022 Policy 56 26 12 4 1 0 0 83 5 150
2022 Project management 55 30 13 0 2 0 0 86 2 115
2022 Other services to the public 69 22 7 1 1 0 0 91 2 200
2022 None of the above 55 35 6 3 1 0 0 90 4 385
2020 Client contact centre 63 29 6 1 1 0 0 92 3 140
2020 Health care practitioners 64 29 7 0 0 0 0 93 0 60
2020 Federal regulators 39 47 4 10 0 0 0 86 10 30
2020 Compliance, inspection and enforcement 56 29 9 6 0 0 0 85 6 80
2020 Communications or public affairs 51 36 5 5 3 0 0 87 8 90
2020 Access to information and privacy 47 31 18 2 2 0 0 77 5 40
2020 Security 65 27 5 2 1 1 0 93 3 235
2020 Science and technology 70 17 8 2 1 0 0 88 4 45
2020 Legal services 69 29 2 0 1 0 0 98 1 65
2020 Administration and operations 61 26 8 3 2 0 0 88 4 1320
2020 Human resources 58 30 8 2 2 0 0 88 4 440
2020 Financial management 53 35 8 2 1 0 0 89 3 190
2020 Procurement 68 25 4 2 1 0 0 93 3 80
2020 Real property 53 31 12 4 0 1 0 84 4 90
2020 Material management 59 23 17 0 0 0 0 83 0 45
2020 Information management 54 33 6 4 2 0 0 88 6 305
2020 Information technology 59 30 10 0 2 0 0 89 2 180
2020 Internal audit 65 26 8 0 0 0 0 92 0 25
2020 Data sciences 60 29 5 0 6 0 0 89 6 35
2020 Policy 56 29 8 3 3 0 0 86 7 115
2020 Project management 57 33 4 1 4 0 0 90 6 70
2020 Other services to the public 60 30 5 3 2 0 0 90 5 185
2020 None of the above 63 27 7 1 1 0 0 90 2 425
2019 Client contact centre 67 24 7 1 1 0 0 91 2 190
2019 Health care practitioners 51 39 6 2 1 0 0 90 4 65
2019 Federal regulators 67 33 0 0 0 0 0 100 0 35
2019 Compliance, inspection and enforcement 61 27 8 2 1 0 0 89 3 100
2019 Communications or public affairs 58 33 7 2 1 0 0 90 3 120
2019 Access to information and privacy 45 39 7 4 5 0 0 84 9 55
2019 Security 65 23 10 1 2 0 0 87 3 275
2019 Science and technology 59 33 9 0 0 0 0 91 0 45
2019 Legal services 58 37 2 3 0 0 0 95 3 60
2019 Administration and operations 61 27 7 2 2 0 0 88 4 1465
2019 Human resources 60 29 8 2 2 0 0 89 4 510
2019 Financial management 56 32 9 2 0 0 0 88 2 205
2019 Procurement 67 21 7 4 1 0 0 88 5 80
2019 Real property 53 39 6 0 2 0 0 92 2 95
2019 Material management 59 25 15 0 1 0 0 84 1 50
2019 Information management 55 29 10 3 2 0 0 84 5 355
2019 Information technology 56 31 10 3 1 0 0 87 3 175
2019 Internal audit 31 38 24 0 7 0 0 69 7 30
2019 Data sciences 72 21 8 0 0 0 0 92 0 40
2019 Policy 61 30 7 1 1 0 0 91 2 130
2019 Project management 46 38 7 4 4 1 0 84 8 100
2019 Other services to the public 65 27 5 1 2 0 0 92 3 220
2019 None of the above 67 23 6 1 2 0 0 90 4 475

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 31 10 5 4 0 0 82 9 110
2024 Health care practitioners 50 42 4 3 2 0 0 91 4 65
2024 Intelligence analysts 45 36 12 5 1 0 0 81 6 270
2024 Federal regulators 46 26 11 4 13 0 0 72 17 15
2024 Compliance, inspection and enforcement 42 29 8 12 10 0 0 70 22 60
2024 Communications or public affairs 37 45 13 3 3 0 0 82 6 110
2024 Access to information and privacy 46 35 7 6 7 0 0 81 13 60
2024 Security 43 35 13 5 5 0 0 78 9 175
2024 Science and technology 62 29 6 3 1 0 0 90 4 90
2024 Legal services 57 23 10 9 1 0 0 80 10 70
2024 Administration and operations 47 33 11 6 3 0 0 80 10 1185
2024 Human resources 44 36 10 7 2 0 0 80 10 450
2024 Financial management 37 42 13 6 2 0 0 78 8 180
2024 Procurement 45 44 10 0 1 0 0 89 1 75
2024 Real property 33 32 15 13 7 0 0 65 20 80
2024 Material management 52 37 8 4 0 0 0 89 4 45
2024 Information management 43 39 8 4 4 1 0 83 8 255
2024 Information technology 49 32 10 4 5 0 0 81 9 295
2024 Internal audit 36 50 10 4 0 0 0 86 4 20
2024 Evaluation 35 45 13 6 0 0 0 81 6 15
2024 Data sciences 41 47 11 0 0 0 0 89 0 30
2024 Policy 49 27 10 9 4 0 0 76 14 195
2024 Project management 33 44 14 5 3 0 0 77 9 110
2024 Other services to the public 48 36 6 4 4 2 0 86 8 175
2024 None of the above 56 30 7 5 2 0 0 86 7 300
2022 Client contact centre 50 38 6 3 3 0 0 88 7 140
2022 Health care practitioners 48 39 9 0 5 0 0 87 5 65
2022 Federal regulators 36 38 16 4 6 0 0 74 10 25
2022 Compliance, inspection and enforcement 46 31 15 4 4 0 0 78 7 120
2022 Communications or public affairs 36 46 14 4 0 0 0 82 4 80
2022 Access to information and privacy 49 32 14 2 3 0 0 81 5 50
2022 Security 48 39 5 4 4 0 0 87 8 265
2022 Science and technology 56 19 15 8 3 0 0 75 10 65
2022 Legal services 38 42 8 6 5 0 0 80 11 75
2022 Administration and operations 47 34 11 5 3 0 0 81 8 1100
2022 Human resources 48 36 10 5 3 0 0 83 7 420
2022 Financial management 45 34 15 3 3 0 0 79 6 205
2022 Procurement 52 31 8 4 5 0 0 83 8 75
2022 Real property 33 45 11 4 8 0 0 78 11 95
2022 Material management 54 37 1 4 5 0 0 90 8 50
2022 Information management 40 42 9 7 2 0 0 82 9 300
2022 Information technology 53 29 11 4 4 0 0 82 8 235
2022 Internal audit 54 34 7 0 5 0 0 88 5 25
2022 Evaluation 59 15 0 19 6 0 0 74 26 15
2022 Data sciences 58 26 10 0 6 0 0 84 6 35
2022 Policy 46 40 6 6 2 1 0 86 8 155
2022 Project management 50 37 8 4 1 0 0 87 5 115
2022 Other services to the public 52 33 10 2 2 0 0 85 5 200
2022 None of the above 47 35 10 5 3 0 0 82 8 385
2020 Client contact centre 51 37 6 5 1 0 0 87 6 145
2020 Health care practitioners 47 41 9 1 2 0 0 88 3 60
2020 Federal regulators 36 49 11 0 4 0 0 85 4 25
2020 Compliance, inspection and enforcement 46 33 14 4 4 0 0 79 7 80
2020 Communications or public affairs 48 34 10 7 2 0 0 81 8 90
2020 Access to information and privacy 39 41 7 10 2 0 0 80 12 40
2020 Security 53 35 7 3 3 0 0 87 6 235
2020 Science and technology 65 20 6 5 4 0 0 86 8 45
2020 Legal services 58 37 1 3 1 0 0 95 4 65
2020 Administration and operations 51 33 9 5 3 0 0 84 8 1325
2020 Human resources 51 29 13 3 3 0 0 81 6 440
2020 Financial management 44 39 11 4 2 0 0 83 6 190
2020 Procurement 48 38 9 2 2 0 0 86 4 80
2020 Real property 43 32 14 7 3 0 0 75 11 90
2020 Material management 39 45 7 8 0 0 0 85 8 45
2020 Information management 45 36 7 8 3 0 0 82 11 305
2020 Information technology 46 36 12 2 3 0 0 82 6 185
2020 Internal audit 49 37 5 9 0 0 0 86 9 20
2020 Data sciences 59 31 5 5 0 0 0 90 5 35
2020 Policy 47 37 10 4 2 0 0 84 6 115
2020 Project management 45 36 14 2 3 0 0 82 4 70
2020 Other services to the public 53 31 11 3 1 0 0 84 5 185
2020 None of the above 52 34 5 6 3 0 0 86 9 425
2019 Client contact centre 53 33 8 4 3 0 0 86 6 190
2019 Health care practitioners 50 31 6 8 4 0 0 82 12 65
2019 Federal regulators 57 32 5 6 0 0 0 89 6 35
2019 Compliance, inspection and enforcement 44 41 5 8 1 0 0 86 9 100
2019 Communications or public affairs 49 38 9 3 2 0 0 87 4 120
2019 Access to information and privacy 34 44 13 2 7 0 0 79 9 55
2019 Security 51 36 8 2 4 0 0 86 5 280
2019 Science and technology 52 36 8 1 2 0 0 89 3 45
2019 Legal services 52 34 8 5 0 0 0 87 5 60
2019 Administration and operations 50 34 7 5 3 0 0 85 8 1475
2019 Human resources 49 38 7 4 1 0 0 87 5 510
2019 Financial management 44 40 11 2 2 0 0 84 4 210
2019 Procurement 56 31 4 7 1 0 0 88 8 80
2019 Real property 44 43 9 2 2 0 0 87 4 95
2019 Material management 35 40 9 12 3 0 0 75 15 50
2019 Information management 44 38 11 4 3 0 0 82 7 355
2019 Information technology 49 32 11 6 1 0 0 81 7 175
2019 Internal audit 31 44 11 7 7 0 0 76 14 30
2019 Data sciences 51 32 17 0 0 0 0 83 0 40
2019 Policy 58 29 6 4 2 0 0 87 6 135
2019 Project management 41 38 10 3 8 0 0 79 11 100
2019 Other services to the public 55 36 3 4 2 0 0 91 6 220
2019 None of the above 55 30 9 3 4 0 0 85 6 480

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 27 15 7 9 1 0 69 16 110
2024 Health care practitioners 40 29 16 7 8 0 0 69 15 65
2024 Intelligence analysts 31 35 14 14 7 0 0 65 20 270
2024 Federal regulators 36 9 10 5 33 7 0 49 41 15
2024 Compliance, inspection and enforcement 27 29 10 18 16 0 0 56 34 60
2024 Communications or public affairs 39 25 18 12 7 0 0 63 19 110
2024 Access to information and privacy 42 28 13 8 7 0 2 71 15 60
2024 Security 43 30 13 7 7 0 0 73 14 175
2024 Science and technology 57 30 6 4 2 1 0 88 6 90
2024 Legal services 51 26 6 14 3 0 0 77 17 70
2024 Administration and operations 43 28 13 9 7 1 0 71 16 1180
2024 Human resources 37 34 13 9 7 1 0 72 16 445
2024 Financial management 35 37 17 5 6 0 0 72 11 180
2024 Procurement 45 41 7 4 1 0 2 88 5 70
2024 Real property 34 31 6 15 14 0 0 65 28 80
2024 Material management 49 35 4 8 4 0 0 84 12 45
2024 Information management 42 30 15 6 7 0 0 72 13 255
2024 Information technology 51 24 10 8 7 1 0 76 15 295
2024 Internal audit 21 56 19 4 0 0 0 76 4 20
2024 Evaluation 38 36 13 7 7 0 0 74 13 15
2024 Data sciences 38 42 18 3 0 0 0 80 3 30
2024 Policy 43 29 10 12 6 0 0 72 19 195
2024 Project management 33 33 20 7 6 0 0 66 14 110
2024 Other services to the public 48 27 9 7 7 1 0 76 14 175
2024 None of the above 45 28 13 7 8 0 0 72 15 300
2022 Client contact centre 36 38 8 11 6 1 0 75 17 140
2022 Health care practitioners 34 33 12 11 9 0 0 68 20 65
2022 Federal regulators 29 33 9 0 29 0 0 62 29 25
2022 Compliance, inspection and enforcement 32 28 16 8 14 0 1 61 22 120
2022 Communications or public affairs 25 35 19 17 4 0 0 60 21 80
2022 Access to information and privacy 44 34 11 8 2 2 0 79 10 50
2022 Security 44 32 6 8 9 0 0 77 17 265
2022 Science and technology 43 22 10 19 6 0 0 65 25 65
2022 Legal services 28 37 15 9 11 0 0 65 20 75
2022 Administration and operations 41 30 12 10 7 0 0 71 18 1105
2022 Human resources 40 32 12 9 7 0 0 73 15 425
2022 Financial management 39 32 9 11 8 0 0 71 19 205
2022 Procurement 43 27 12 13 5 0 0 70 18 75
2022 Real property 37 28 14 11 10 0 0 65 21 95
2022 Material management 36 36 17 0 10 2 0 73 10 50
2022 Information management 33 39 16 7 6 1 0 72 12 300
2022 Information technology 49 25 12 7 6 1 0 75 13 235
2022 Internal audit 46 34 11 0 9 0 0 80 9 25
2022 Evaluation 47 18 16 0 20 0 0 65 20 15
2022 Data sciences 33 41 11 8 6 0 0 74 14 35
2022 Policy 37 37 10 9 6 0 0 75 15 155
2022 Project management 41 30 13 10 5 0 0 71 16 115
2022 Other services to the public 37 37 10 11 4 1 0 74 16 200
2022 None of the above 33 29 15 11 10 1 0 63 22 385
2020 Client contact centre 47 29 11 8 5 1 0 76 13 140
2020 Health care practitioners 40 18 22 12 8 0 0 58 20 60
2020 Federal regulators 28 43 11 4 14 0 0 71 18 30
2020 Compliance, inspection and enforcement 30 33 19 15 4 0 0 62 19 80
2020 Communications or public affairs 35 30 18 13 3 1 0 66 16 90
2020 Access to information and privacy 41 30 18 0 10 2 0 72 10 40
2020 Security 50 26 11 7 5 1 0 76 13 235
2020 Science and technology 47 27 9 12 4 0 0 75 16 45
2020 Legal services 44 33 10 4 8 0 0 77 12 70
2020 Administration and operations 44 28 13 9 6 0 0 73 14 1325
2020 Human resources 45 28 17 6 3 1 0 73 10 440
2020 Financial management 42 37 12 5 4 0 0 79 9 190
2020 Procurement 39 32 17 6 6 0 0 71 12 75
2020 Real property 41 28 9 14 8 0 0 69 22 95
2020 Material management 43 22 22 8 5 0 0 65 13 45
2020 Information management 37 29 16 10 7 0 0 66 18 305
2020 Information technology 42 29 17 6 6 0 0 72 12 180
2020 Internal audit 27 42 23 4 4 0 0 69 8 25
2020 Data sciences 37 34 13 13 3 0 0 71 16 35
2020 Policy 39 28 19 10 3 1 0 68 13 115
2020 Project management 30 36 17 10 6 1 0 67 16 70
2020 Other services to the public 39 35 11 9 6 0 0 74 15 190
2020 None of the above 41 30 13 9 7 0 1 71 16 425
2019 Client contact centre 48 30 13 7 3 0 0 78 10 190
2019 Health care practitioners 41 29 12 6 9 2 1 73 15 65
2019 Federal regulators 38 32 16 11 3 0 0 71 13 35
2019 Compliance, inspection and enforcement 33 32 17 11 7 0 0 65 18 100
2019 Communications or public affairs 42 36 13 5 4 0 0 78 9 120
2019 Access to information and privacy 39 16 22 12 9 0 2 55 22 55
2019 Security 42 31 14 8 4 1 0 74 12 280
2019 Science and technology 48 34 13 4 0 0 0 83 4 45
2019 Legal services 40 27 15 8 8 2 0 68 17 60
2019 Administration and operations 45 26 14 9 5 0 0 71 14 1470
2019 Human resources 44 33 12 7 3 0 0 78 10 505
2019 Financial management 46 29 16 6 3 0 0 75 9 210
2019 Procurement 46 34 14 2 4 0 0 80 6 80
2019 Real property 40 36 12 8 4 0 0 76 12 95
2019 Material management 42 33 16 6 4 0 0 75 10 50
2019 Information management 36 31 17 10 5 0 0 68 15 355
2019 Information technology 42 33 14 7 2 1 1 76 10 175
2019 Internal audit 14 48 18 10 10 0 0 62 20 30
2019 Data sciences 39 35 14 9 2 0 0 74 12 40
2019 Policy 46 25 14 10 4 1 0 71 14 135
2019 Project management 37 32 14 9 9 0 0 69 18 100
2019 Other services to the public 44 32 9 8 7 0 0 75 16 220
2019 None of the above 46 29 10 7 6 1 0 77 13 480

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 28 14 7 7 1 0 71 15 105
2024 Health care practitioners 42 28 16 7 8 0 0 70 15 65
2024 Intelligence analysts 27 40 14 13 6 0 0 67 19 270
2024 Federal regulators 36 13 11 5 28 7 0 52 35 15
2024 Compliance, inspection and enforcement 27 29 7 21 15 0 0 56 37 60
2024 Communications or public affairs 37 34 18 5 6 0 0 71 11 110
2024 Access to information and privacy 35 31 17 5 10 0 2 67 15 60
2024 Security 41 34 9 9 7 0 0 75 16 175
2024 Science and technology 60 26 6 7 1 0 0 86 9 90
2024 Legal services 47 28 7 15 1 2 0 76 17 70
2024 Administration and operations 42 30 10 10 6 1 0 73 17 1185
2024 Human resources 37 34 12 10 6 1 0 71 16 445
2024 Financial management 33 44 11 5 6 1 0 78 11 180
2024 Procurement 49 32 13 3 1 0 2 83 4 75
2024 Real property 33 30 10 15 13 0 0 63 27 80
2024 Material management 42 44 5 2 7 0 0 86 9 45
2024 Information management 45 28 13 8 6 0 0 73 14 255
2024 Information technology 46 29 11 6 7 0 0 75 14 295
2024 Internal audit 21 44 24 11 0 0 0 65 11 20
2024 Evaluation 31 48 8 7 7 0 0 79 13 15
2024 Data sciences 44 41 5 10 0 0 0 85 10 30
2024 Policy 41 32 11 10 7 0 0 73 17 195
2024 Project management 32 41 13 8 6 0 0 73 14 110
2024 Other services to the public 47 29 8 7 8 1 0 77 15 175
2024 None of the above 42 32 11 8 7 0 0 74 15 300
2022 Client contact centre 37 37 8 12 5 1 0 74 17 140
2022 Health care practitioners 34 45 8 6 7 0 0 80 13 65
2022 Federal regulators 29 29 9 7 25 0 0 59 32 25
2022 Compliance, inspection and enforcement 33 37 5 12 14 0 0 69 26 120
2022 Communications or public affairs 26 41 17 10 6 0 0 67 16 80
2022 Access to information and privacy 45 31 13 9 2 0 0 77 11 50
2022 Security 41 36 8 8 7 0 0 77 15 265
2022 Science and technology 41 29 9 11 10 0 0 69 21 65
2022 Legal services 28 33 17 11 11 0 0 61 22 75
2022 Administration and operations 41 31 11 9 7 0 0 73 16 1105
2022 Human resources 40 35 13 7 5 0 0 75 12 425
2022 Financial management 40 32 11 11 7 0 0 72 17 205
2022 Procurement 43 30 10 13 4 0 0 73 17 75
2022 Real property 39 28 11 12 10 0 0 67 22 95
2022 Material management 24 53 12 1 11 0 0 77 12 50
2022 Information management 32 39 15 9 5 0 0 71 14 300
2022 Information technology 45 29 11 6 7 0 1 75 14 235
2022 Internal audit 45 35 8 12 0 0 0 80 12 25
2022 Evaluation 47 33 0 5 15 0 0 80 20 15
2022 Data sciences 31 34 10 16 5 6 0 68 21 35
2022 Policy 42 35 11 8 5 0 0 76 13 150
2022 Project management 37 39 11 9 4 0 0 76 13 115
2022 Other services to the public 39 36 9 11 4 0 0 76 15 200
2022 None of the above 33 30 15 14 7 1 0 64 21 385
2020 Client contact centre 44 33 12 7 4 0 0 76 12 145
2020 Health care practitioners 42 22 25 5 6 0 0 64 11 60
2020 Federal regulators 29 37 15 4 15 0 0 66 19 25
2020 Compliance, inspection and enforcement 26 43 12 14 5 0 0 69 19 80
2020 Communications or public affairs 31 34 15 15 4 1 0 65 19 90
2020 Access to information and privacy 41 25 17 2 12 2 0 67 15 40
2020 Security 46 32 9 8 5 0 1 78 13 235
2020 Science and technology 48 25 12 9 6 0 0 73 16 45
2020 Legal services 45 34 6 11 4 0 0 79 14 65
2020 Administration and operations 43 32 11 8 6 0 0 75 14 1315
2020 Human resources 45 31 12 7 4 0 0 77 11 440
2020 Financial management 43 37 13 4 3 0 0 80 6 190
2020 Procurement 36 40 11 7 6 0 0 76 13 75
2020 Real property 43 24 13 13 6 0 0 67 20 95
2020 Material management 36 29 15 15 5 0 0 65 20 45
2020 Information management 38 30 14 11 6 0 0 69 17 300
2020 Information technology 42 30 16 5 6 0 0 73 12 180
2020 Internal audit 27 51 14 4 4 0 0 78 8 25
2020 Data sciences 37 37 8 13 5 0 0 74 18 35
2020 Policy 39 33 16 8 4 0 0 72 12 115
2020 Project management 32 37 8 15 7 1 0 70 22 70
2020 Other services to the public 42 33 9 9 7 0 0 75 16 185
2020 None of the above 39 33 14 8 6 0 0 72 14 430
2019 Client contact centre 47 30 11 9 2 0 0 77 11 190
2019 Health care practitioners 40 33 14 8 5 0 0 73 13 65
2019 Federal regulators 42 25 16 14 3 0 0 67 16 35
2019 Compliance, inspection and enforcement 31 33 20 9 7 0 0 64 16 95
2019 Communications or public affairs 44 35 13 5 3 0 0 79 8 120
2019 Access to information and privacy 34 19 22 16 7 0 2 54 23 55
2019 Security 42 32 13 8 4 0 0 75 12 275
2019 Science and technology 47 34 12 6 0 0 0 81 6 45
2019 Legal services 41 31 10 13 5 0 0 72 18 60
2019 Administration and operations 44 30 13 9 4 0 0 74 13 1465
2019 Human resources 45 34 11 7 2 0 0 79 10 510
2019 Financial management 44 34 12 7 2 0 0 78 10 210
2019 Procurement 49 33 14 2 2 0 0 82 4 80
2019 Real property 40 37 16 4 3 0 0 77 7 95
2019 Material management 37 29 24 5 5 0 0 66 10 50
2019 Information management 38 33 14 10 6 1 0 71 16 355
2019 Information technology 40 37 12 8 3 0 0 77 11 175
2019 Internal audit 25 43 22 4 7 0 0 68 11 30
2019 Data sciences 39 44 9 2 5 0 0 84 7 40
2019 Policy 44 31 12 9 4 0 0 75 13 135
2019 Project management 35 31 18 8 8 0 0 66 16 100
2019 Other services to the public 42 34 11 8 7 0 0 75 14 220
2019 None of the above 47 28 11 7 5 1 0 76 13 480

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 21 16 13 10 4 0 59 24 110
2024 Health care practitioners 44 20 15 4 13 3 0 66 18 65
2024 Intelligence analysts 33 28 17 9 9 4 0 64 19 270
2024 Federal regulators 28 10 15 12 20 14 0 44 38 15
2024 Compliance, inspection and enforcement 23 27 9 15 25 1 0 50 41 60
2024 Communications or public affairs 32 24 17 15 6 5 0 59 22 110
2024 Access to information and privacy 36 40 9 10 3 0 2 77 13 60
2024 Security 39 26 15 9 7 2 2 68 16 175
2024 Science and technology 54 21 8 14 2 1 0 76 16 90
2024 Legal services 41 18 4 17 10 8 3 66 30 70
2024 Administration and operations 43 22 14 9 9 3 0 67 19 1185
2024 Human resources 39 26 13 9 10 4 0 67 20 445
2024 Financial management 41 31 15 4 6 2 0 74 10 180
2024 Procurement 46 23 9 17 2 3 0 71 20 75
2024 Real property 34 24 17 13 11 1 0 58 24 80
2024 Material management 32 31 16 12 3 7 0 68 15 45
2024 Information management 39 25 13 9 8 5 0 68 19 255
2024 Information technology 45 23 13 7 6 4 1 72 15 295
2024 Internal audit 16 49 30 5 0 0 0 65 5 20
2024 Evaluation 43 12 8 18 7 6 7 63 28 15
2024 Data sciences 35 35 12 15 0 3 0 72 15 30
2024 Policy 50 23 9 8 9 0 1 74 17 195
2024 Project management 36 31 12 11 6 2 1 69 18 110
2024 Other services to the public 43 26 13 8 7 3 0 72 15 175
2024 None of the above 40 21 15 9 8 6 1 65 19 300
2022 Client contact centre 36 25 7 17 6 7 2 67 25 140
2022 Health care practitioners 36 30 12 8 7 5 3 72 16 65
2022 Federal regulators 26 29 13 4 24 3 0 57 30 25
2022 Compliance, inspection and enforcement 38 20 9 11 19 3 1 60 31 120
2022 Communications or public affairs 19 31 11 17 10 11 0 57 31 80
2022 Access to information and privacy 38 28 13 10 7 4 0 68 18 50
2022 Security 40 26 10 10 11 2 1 68 22 265
2022 Science and technology 38 21 21 13 6 2 0 59 19 65
2022 Legal services 24 31 17 12 11 3 2 58 24 75
2022 Administration and operations 39 24 13 11 10 3 1 65 22 1105
2022 Human resources 38 27 14 8 9 3 0 67 18 425
2022 Financial management 43 23 13 7 10 3 1 69 18 205
2022 Procurement 39 20 18 10 8 5 0 62 19 75
2022 Real property 35 16 18 12 17 2 0 52 30 95
2022 Material management 26 42 20 4 6 2 0 69 11 50
2022 Information management 32 29 12 10 11 5 1 65 22 300
2022 Information technology 44 24 15 8 6 2 0 70 15 235
2022 Internal audit 50 34 7 0 9 0 0 84 9 25
2022 Evaluation 59 16 0 6 20 0 0 74 26 15
2022 Data sciences 36 36 10 8 8 2 0 73 17 35
2022 Policy 41 22 16 10 9 1 1 64 20 155
2022 Project management 39 23 16 10 8 2 1 65 19 115
2022 Other services to the public 31 29 13 12 6 8 1 66 20 200
2022 None of the above 34 23 16 12 11 4 0 60 23 385
2020 Client contact centre 39 22 16 14 7 2 1 62 22 145
2020 Health care practitioners 38 31 16 5 9 1 0 70 15 60
2020 Federal regulators 43 25 11 7 14 0 0 68 21 30
2020 Compliance, inspection and enforcement 30 33 11 13 10 4 0 65 23 80
2020 Communications or public affairs 28 24 16 17 8 6 1 55 27 90
2020 Access to information and privacy 36 31 8 12 7 5 0 71 21 40
2020 Security 45 27 11 7 7 3 1 74 15 235
2020 Science and technology 47 14 21 9 8 0 0 61 18 45
2020 Legal services 48 19 25 4 2 2 0 68 7 70
2020 Administration and operations 42 24 13 9 7 3 1 69 17 1325
2020 Human resources 43 23 17 9 4 3 0 69 13 440
2020 Financial management 41 32 12 8 5 2 0 74 14 190
2020 Procurement 35 32 13 5 9 6 0 71 15 75
2020 Real property 43 20 20 8 9 0 0 62 18 95
2020 Material management 44 22 20 8 6 0 0 66 14 45
2020 Information management 41 20 14 14 9 3 0 62 24 305
2020 Information technology 40 26 18 8 7 1 0 67 15 185
2020 Internal audit 27 38 27 4 4 0 0 65 8 25
2020 Data sciences 50 21 10 5 13 0 0 72 18 35
2020 Policy 49 19 15 9 5 2 0 70 14 115
2020 Project management 32 27 23 7 9 3 0 60 16 70
2020 Other services to the public 39 24 16 9 6 4 2 66 17 190
2020 None of the above 39 22 15 10 7 4 2 66 18 425
2019 Client contact centre 36 20 18 15 7 3 1 58 23 190
2019 Health care practitioners 46 18 17 7 9 3 0 66 17 65
2019 Federal regulators 45 23 14 10 8 0 0 68 18 35
2019 Compliance, inspection and enforcement 30 26 16 11 15 1 0 57 27 100
2019 Communications or public affairs 36 28 14 9 7 5 2 68 17 120
2019 Access to information and privacy 29 25 13 10 14 5 2 59 26 55
2019 Security 41 24 17 8 6 2 1 67 15 280
2019 Science and technology 44 27 9 14 2 5 0 74 17 45
2019 Legal services 37 28 18 8 6 0 2 66 15 60
2019 Administration and operations 43 25 13 8 7 3 1 70 16 1475
2019 Human resources 45 23 14 9 5 3 0 71 14 510
2019 Financial management 43 25 12 9 7 3 0 71 16 210
2019 Procurement 48 29 14 6 2 1 0 77 9 80
2019 Real property 40 27 21 4 5 2 0 69 9 95
2019 Material management 40 17 17 19 6 1 0 58 25 50
2019 Information management 38 24 17 11 6 4 1 64 18 355
2019 Information technology 35 24 19 12 4 5 1 63 17 175
2019 Internal audit 20 52 17 0 7 3 0 75 7 30
2019 Data sciences 39 36 17 5 2 0 0 75 7 40
2019 Policy 45 26 13 13 4 0 0 70 16 135
2019 Project management 39 22 22 10 7 0 0 62 17 100
2019 Other services to the public 42 19 13 11 10 3 1 64 22 220
2019 None of the above 42 20 17 7 8 4 2 66 17 480
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 17 18 3 3 2 17 71 7 110
2024 Health care practitioners 44 23 18 4 2 2 7 73 7 65
2024 Intelligence analysts 40 30 9 2 4 1 13 82 8 270
2024 Federal regulators 67 25 0 0 8 0 0 92 8 15
2024 Compliance, inspection and enforcement 29 29 20 9 10 2 3 60 20 60
2024 Communications or public affairs 47 21 17 4 2 1 8 75 7 110
2024 Access to information and privacy 31 26 21 13 0 0 8 62 15 60
2024 Security 38 23 17 6 4 1 12 69 12 175
2024 Science and technology 35 21 14 5 4 3 18 71 11 90
2024 Legal services 32 27 14 3 5 2 17 73 10 65
2024 Administration and operations 42 22 17 5 5 1 7 70 12 1185
2024 Human resources 41 31 16 4 3 1 5 76 7 450
2024 Financial management 47 27 16 3 4 0 3 76 7 180
2024 Procurement 44 31 14 3 5 0 2 77 8 75
2024 Real property 50 31 9 4 5 0 1 82 9 80
2024 Material management 54 29 9 1 4 1 2 85 5 45
2024 Information management 42 25 13 6 6 0 8 73 13 255
2024 Information technology 53 25 11 3 4 1 2 81 7 295
2024 Internal audit 43 27 16 10 0 0 5 73 10 20
2024 Evaluation 56 25 12 0 0 0 7 87 0 15
2024 Data sciences 42 19 27 0 12 0 0 61 12 30
2024 Policy 65 18 9 1 4 1 1 84 6 195
2024 Project management 59 22 11 4 1 0 3 84 5 110
2024 Other services to the public 31 25 24 2 3 3 12 65 7 175
2024 None of the above 41 22 15 6 5 1 9 71 13 300
2022 Client contact centre 26 19 21 6 3 1 25 61 11 140
2022 Health care practitioners 47 24 16 2 5 0 7 77 7 65
2022 Federal regulators 58 12 5 8 9 0 7 76 19 25
2022 Compliance, inspection and enforcement 39 24 19 6 5 2 5 68 12 120
2022 Communications or public affairs 44 33 9 3 3 0 9 84 6 80
2022 Access to information and privacy 45 22 17 2 6 0 7 73 8 50
2022 Security 40 31 12 3 2 2 10 80 6 265
2022 Science and technology 30 15 13 12 11 2 18 56 28 65
2022 Legal services 36 18 22 7 6 1 10 61 14 75
2022 Administration and operations 44 23 16 5 5 1 6 72 11 1100
2022 Human resources 43 29 15 4 3 1 5 77 8 425
2022 Financial management 52 28 9 3 4 0 4 83 7 205
2022 Procurement 55 23 10 6 0 0 6 83 7 75
2022 Real property 48 33 9 4 5 0 1 82 8 95
2022 Material management 53 25 9 1 3 2 6 85 5 50
2022 Information management 30 38 14 5 5 2 6 73 11 300
2022 Information technology 53 25 13 3 2 0 3 81 5 235
2022 Internal audit 67 14 9 5 0 0 5 85 6 25
2022 Evaluation 63 16 8 6 0 0 7 85 7 15
2022 Data sciences 42 26 11 12 4 0 5 71 17 35
2022 Policy 58 27 8 2 1 1 4 88 3 155
2022 Project management 60 23 8 3 1 2 2 87 5 115
2022 Other services to the public 37 20 20 6 5 1 10 64 13 200
2022 None of the above 42 25 13 4 4 2 10 76 9 385
2020 Client contact centre 32 21 20 7 5 1 14 62 15 145
2020 Health care practitioners 40 20 26 3 4 3 4 65 8 60
2020 Federal regulators 46 33 4 0 7 0 11 88 8 30
2020 Compliance, inspection and enforcement 32 34 17 11 2 1 2 68 14 80
2020 Communications or public affairs 46 19 16 5 5 2 7 71 11 90
2020 Access to information and privacy 33 25 22 0 7 4 9 66 9 40
2020 Security 37 19 18 6 3 3 14 67 11 235
2020 Science and technology 47 18 16 9 5 0 6 68 15 45
2020 Legal services 32 24 18 10 3 3 10 64 15 70
2020 Administration and operations 43 21 18 5 6 1 6 69 12 1325
2020 Human resources 50 27 12 3 2 2 4 81 5 440
2020 Financial management 49 30 13 3 2 0 3 82 5 190
2020 Procurement 40 37 14 2 1 2 2 81 4 80
2020 Real property 56 22 9 8 1 2 1 81 9 90
2020 Material management 42 15 26 8 3 2 3 61 12 45
2020 Information management 40 24 19 5 5 2 5 69 10 305
2020 Information technology 46 27 15 5 3 2 4 76 8 185
2020 Internal audit 40 47 13 0 0 0 0 87 0 25
2020 Data sciences 32 28 24 13 0 0 3 62 14 35
2020 Policy 71 15 9 3 0 1 0 87 3 115
2020 Project management 55 29 7 6 3 0 0 84 9 70
2020 Other services to the public 33 25 20 6 4 3 9 65 12 190
2020 None of the above 43 20 18 4 7 1 7 69 12 430
2019 Client contact centre 37 22 17 4 5 3 11 69 11 190
2019 Health care practitioners 48 20 18 1 7 0 7 72 9 65
2019 Federal regulators 42 22 15 11 5 0 6 67 17 35
2019 Compliance, inspection and enforcement 34 29 19 9 4 1 4 66 14 100
2019 Communications or public affairs 42 32 13 6 3 0 4 77 10 120
2019 Access to information and privacy 29 23 23 5 5 2 13 61 13 55
2019 Security 40 18 20 9 6 1 6 63 15 280
2019 Science and technology 40 26 12 9 3 0 9 72 14 45
2019 Legal services 32 22 18 8 8 2 10 62 18 60
2019 Administration and operations 41 23 19 5 4 1 6 70 9 1475
2019 Human resources 49 25 11 5 3 0 6 79 9 510
2019 Financial management 51 26 14 3 3 0 3 79 6 210
2019 Procurement 42 26 22 5 1 0 5 71 6 80
2019 Real property 43 36 14 4 2 1 0 80 6 95
2019 Material management 40 34 11 6 3 3 3 79 9 50
2019 Information management 39 25 22 5 5 1 4 67 10 355
2019 Information technology 41 34 12 4 2 1 7 81 6 175
2019 Internal audit 38 24 17 7 10 0 4 64 18 30
2019 Data sciences 44 33 16 2 3 0 3 79 5 40
2019 Policy 66 17 8 5 2 1 1 84 8 135
2019 Project management 52 28 12 1 6 0 1 81 7 100
2019 Other services to the public 27 32 17 6 6 1 10 66 14 220
2019 None of the above 43 21 16 5 4 1 9 72 10 480

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 28 11 4 5 3 0 80 9 110
2024 Health care practitioners 49 27 12 6 6 0 0 76 12 65
2024 Intelligence analysts 44 35 9 7 4 1 0 80 11 265
2024 Federal regulators 64 14 5 4 13 0 0 78 17 15
2024 Compliance, inspection and enforcement 34 28 12 12 15 0 0 62 26 60
2024 Communications or public affairs 55 29 8 3 4 1 0 85 7 110
2024 Access to information and privacy 48 26 14 7 3 1 0 76 10 55
2024 Security 54 30 6 5 3 0 1 86 8 175
2024 Science and technology 53 24 10 7 3 0 3 80 10 90
2024 Legal services 37 29 8 9 11 2 5 70 22 70
2024 Administration and operations 45 25 12 9 7 1 1 71 17 1180
2024 Human resources 47 28 8 9 5 1 1 77 15 450
2024 Financial management 45 33 9 7 4 1 2 80 11 180
2024 Procurement 56 27 7 7 3 0 0 83 10 70
2024 Real property 38 34 7 11 8 0 1 74 19 80
2024 Material management 48 24 16 9 4 0 0 71 13 45
2024 Information management 43 35 10 6 6 1 0 78 12 255
2024 Information technology 49 27 10 5 6 1 1 78 11 295
2024 Internal audit 33 47 11 10 0 0 0 80 10 20
2024 Evaluation 52 30 7 6 7 0 0 81 12 15
2024 Data sciences 44 32 14 3 7 0 0 76 10 30
2024 Policy 58 24 4 6 7 1 0 83 14 195
2024 Project management 41 30 10 10 6 2 1 73 16 110
2024 Other services to the public 44 24 17 10 5 1 0 69 15 175
2024 None of the above 51 24 7 8 8 1 1 77 16 300
2022 Client contact centre 44 32 14 4 5 0 0 76 9 135
2022 Health care practitioners 35 36 13 10 4 2 0 72 15 65
2022 Federal regulators 47 16 10 4 22 0 0 64 27 25
2022 Compliance, inspection and enforcement 41 32 5 11 11 0 0 73 22 120
2022 Communications or public affairs 56 28 8 4 1 2 2 87 5 80
2022 Access to information and privacy 52 33 8 5 3 0 0 84 8 50
2022 Security 50 32 6 6 4 1 1 84 10 265
2022 Science and technology 48 22 15 8 8 0 0 69 16 65
2022 Legal services 37 37 8 11 8 0 0 73 19 75
2022 Administration and operations 44 28 11 8 7 1 1 74 15 1100
2022 Human resources 48 31 9 6 5 0 1 80 11 425
2022 Financial management 48 32 9 7 5 0 0 80 12 205
2022 Procurement 58 18 12 7 4 0 1 77 11 75
2022 Real property 43 21 10 15 10 1 0 65 24 95
2022 Material management 46 30 11 4 7 2 0 77 12 50
2022 Information management 38 34 14 7 6 0 0 72 13 300
2022 Information technology 56 23 10 8 2 0 0 80 10 235
2022 Internal audit 61 31 8 0 0 0 0 92 0 25
2022 Evaluation 47 36 0 17 0 0 0 83 17 15
2022 Data sciences 43 30 10 8 8 0 0 74 17 35
2022 Policy 53 29 10 5 3 0 1 82 7 155
2022 Project management 48 29 6 8 6 2 1 80 14 115
2022 Other services to the public 49 27 9 6 7 0 2 77 13 200
2022 None of the above 47 27 11 8 5 1 1 75 14 385
2020 Client contact centre 48 32 8 7 5 0 0 80 12 145
2020 Health care practitioners 41 29 14 9 7 0 0 70 16 60
2020 Federal regulators 36 35 11 11 7 0 0 71 18 30
2020 Compliance, inspection and enforcement 31 34 9 14 11 0 0 65 25 80
2020 Communications or public affairs 52 27 8 10 3 0 0 79 13 90
2020 Access to information and privacy 63 25 3 5 5 0 0 87 10 40
2020 Security 49 29 10 6 4 0 1 80 10 235
2020 Science and technology 60 17 11 8 5 0 0 77 13 45
2020 Legal services 39 28 7 15 6 3 1 70 22 70
2020 Administration and operations 45 26 12 9 7 0 1 73 16 1325
2020 Human resources 49 32 8 7 3 1 0 82 10 440
2020 Financial management 53 29 9 5 3 0 0 83 8 190
2020 Procurement 45 32 11 6 7 0 0 76 13 75
2020 Real property 42 31 17 9 1 0 0 72 10 95
2020 Material management 40 29 13 10 8 0 0 69 18 45
2020 Information management 49 28 12 7 4 0 0 77 11 305
2020 Information technology 51 22 14 8 4 1 1 74 12 180
2020 Internal audit 52 39 0 4 4 0 0 92 8 25
2020 Data sciences 51 29 10 7 3 0 0 80 10 35
2020 Policy 62 21 9 3 3 1 0 84 7 115
2020 Project management 43 26 16 9 7 0 0 68 16 70
2020 Other services to the public 38 27 15 13 6 0 0 65 19 190
2020 None of the above 48 28 10 7 6 1 1 76 13 430
2019 Client contact centre 54 24 11 5 5 0 1 79 10 185
2019 Health care practitioners 51 27 3 5 12 0 2 79 17 65
2019 Federal regulators 38 27 14 16 5 0 0 65 21 35
2019 Compliance, inspection and enforcement 36 31 16 10 5 2 0 68 16 100
2019 Communications or public affairs 48 34 9 5 5 0 0 82 10 120
2019 Access to information and privacy 47 28 12 8 4 2 0 76 12 55
2019 Security 47 31 8 9 5 0 0 78 14 275
2019 Science and technology 53 27 9 8 0 0 3 83 9 45
2019 Legal services 42 24 9 19 5 2 0 67 24 60
2019 Administration and operations 46 27 11 8 6 1 1 74 15 1465
2019 Human resources 49 29 9 9 4 1 0 78 13 510
2019 Financial management 48 28 7 10 5 1 1 77 16 210
2019 Procurement 53 23 12 6 5 0 1 77 11 80
2019 Real property 35 36 13 8 6 1 0 72 15 95
2019 Material management 42 25 15 13 6 0 0 66 19 50
2019 Information management 41 34 9 9 5 1 1 76 15 355
2019 Information technology 50 27 11 9 3 0 1 77 12 175
2019 Internal audit 38 35 11 7 7 3 0 75 14 30
2019 Data sciences 51 26 8 7 7 0 0 78 14 40
2019 Policy 49 31 8 6 5 0 1 81 11 135
2019 Project management 41 34 13 5 6 1 0 76 11 100
2019 Other services to the public 46 32 8 7 4 1 1 80 11 220
2019 None of the above 47 28 12 7 4 1 2 76 12 480

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 23 8 4 8 1 0 80 11 110
2024 Health care practitioners 50 28 11 4 7 0 0 78 11 65
2024 Intelligence analysts 53 28 9 5 5 0 0 81 10 270
2024 Federal regulators 58 8 14 7 13 0 0 66 20 15
2024 Compliance, inspection and enforcement 43 25 11 8 12 0 0 68 21 60
2024 Communications or public affairs 58 22 5 9 4 1 1 81 13 110
2024 Access to information and privacy 53 32 8 2 3 0 2 87 5 60
2024 Security 58 23 10 6 3 0 0 82 9 175
2024 Science and technology 66 16 6 7 4 0 1 83 11 90
2024 Legal services 58 16 8 8 9 0 1 75 17 70
2024 Administration and operations 53 23 10 7 6 1 0 76 14 1185
2024 Human resources 52 24 9 9 5 0 0 77 14 450
2024 Financial management 57 27 6 4 6 0 0 84 10 180
2024 Procurement 60 27 9 0 2 0 1 88 2 75
2024 Real property 50 20 14 8 9 0 0 70 17 80
2024 Material management 57 20 15 6 3 0 0 77 8 45
2024 Information management 53 25 9 6 6 0 0 78 13 255
2024 Information technology 59 19 12 6 4 0 0 78 10 295
2024 Internal audit 64 36 0 0 0 0 0 100 0 20
2024 Evaluation 69 11 7 0 13 0 0 80 13 15
2024 Data sciences 29 39 15 10 6 0 0 69 17 30
2024 Policy 63 17 7 6 7 0 0 80 13 195
2024 Project management 55 20 10 11 4 0 0 75 15 110
2024 Other services to the public 50 27 9 7 7 0 0 77 14 175
2024 None of the above 57 24 5 7 8 0 0 81 15 300
2022 Client contact centre 48 25 12 12 4 0 0 73 15 135
2022 Health care practitioners 50 32 6 9 3 0 0 82 12 65
2022 Federal regulators 47 18 6 5 21 0 4 67 27 25
2022 Compliance, inspection and enforcement 51 25 9 4 10 1 0 77 15 120
2022 Communications or public affairs 54 26 7 10 1 0 1 81 11 80
2022 Access to information and privacy 59 27 5 5 5 0 0 85 10 50
2022 Security 63 22 6 5 4 1 0 85 9 265
2022 Science and technology 57 19 3 9 12 0 0 76 21 65
2022 Legal services 45 28 11 7 9 0 0 72 16 75
2022 Administration and operations 54 24 9 7 6 0 0 78 12 1105
2022 Human resources 59 21 8 6 6 0 0 80 12 420
2022 Financial management 58 25 8 6 4 0 0 82 10 205
2022 Procurement 68 17 8 5 1 1 0 85 7 75
2022 Real property 51 20 11 11 8 0 0 70 19 95
2022 Material management 63 16 4 4 9 4 0 82 14 50
2022 Information management 49 28 11 6 5 1 0 78 11 300
2022 Information technology 64 20 9 4 4 0 0 84 7 235
2022 Internal audit 64 22 7 8 0 0 0 85 8 25
2022 Evaluation 60 34 0 6 0 0 0 94 6 15
2022 Data sciences 49 17 14 13 6 0 0 67 20 35
2022 Policy 66 18 8 5 3 0 0 84 8 155
2022 Project management 54 28 6 4 8 0 0 82 12 115
2022 Other services to the public 55 24 7 6 6 0 0 80 13 200
2022 None of the above 54 22 9 6 8 0 1 77 14 385
2020 Client contact centre 49 28 10 10 4 0 0 77 14 145
2020 Health care practitioners 53 21 13 3 9 0 1 75 11 60
2020 Federal regulators 52 7 15 18 7 0 0 60 25 30
2020 Compliance, inspection and enforcement 48 17 16 14 5 0 0 64 19 80
2020 Communications or public affairs 52 29 14 1 5 0 0 81 6 90
2020 Access to information and privacy 53 25 20 0 2 0 0 78 2 40
2020 Security 60 22 8 7 3 0 0 82 10 235
2020 Science and technology 56 25 9 8 2 0 0 80 11 45
2020 Legal services 54 23 9 9 4 0 1 78 13 70
2020 Administration and operations 56 21 10 6 7 0 0 78 13 1325
2020 Human resources 60 26 7 5 2 0 0 86 7 440
2020 Financial management 60 24 10 5 2 0 0 84 7 190
2020 Procurement 58 23 1 11 6 1 0 82 17 80
2020 Real property 51 24 11 9 4 0 0 75 13 95
2020 Material management 53 24 6 10 3 3 0 80 14 45
2020 Information management 54 23 10 7 5 0 0 78 13 305
2020 Information technology 59 21 10 6 4 0 1 80 10 180
2020 Internal audit 70 26 0 4 0 0 0 96 4 25
2020 Data sciences 48 28 14 10 0 0 0 76 10 35
2020 Policy 64 21 8 5 3 0 0 85 8 115
2020 Project management 47 31 9 5 6 1 0 79 12 70
2020 Other services to the public 45 27 14 9 4 0 1 73 13 190
2020 None of the above 55 23 9 7 6 0 1 78 12 430
2019 Client contact centre 55 28 11 2 3 0 0 83 6 190
2019 Health care practitioners 58 19 6 8 9 0 0 77 17 65
2019 Federal regulators 41 16 30 11 3 0 0 57 14 35
2019 Compliance, inspection and enforcement 40 32 8 12 8 0 0 72 20 100
2019 Communications or public affairs 52 29 10 6 2 0 0 82 8 120
2019 Access to information and privacy 56 17 17 7 2 0 2 74 9 55
2019 Security 52 30 7 6 4 0 0 82 10 275
2019 Science and technology 51 42 5 2 0 0 0 93 2 45
2019 Legal services 54 21 15 10 0 0 0 75 10 60
2019 Administration and operations 55 25 9 6 5 0 0 80 11 1475
2019 Human resources 57 24 11 4 3 0 0 81 8 510
2019 Financial management 57 24 12 5 3 0 0 81 8 210
2019 Procurement 57 29 9 1 3 0 0 87 5 80
2019 Real property 47 34 8 8 3 0 0 81 11 95
2019 Material management 51 28 9 6 6 0 0 79 12 50
2019 Information management 47 33 10 5 5 0 0 80 10 355
2019 Information technology 56 29 5 7 4 0 0 84 10 175
2019 Internal audit 48 31 3 11 7 0 0 79 17 30
2019 Data sciences 61 25 5 5 5 0 0 86 9 40
2019 Policy 66 18 8 6 1 0 0 84 8 135
2019 Project management 48 30 12 7 3 0 0 78 10 100
2019 Other services to the public 53 31 7 3 5 0 0 84 8 220
2019 None of the above 55 25 9 5 4 1 0 81 9 480

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 31 9 3 13 4 0 74 17 110
2024 Health care practitioners 32 25 14 12 12 3 3 60 25 65
2024 Intelligence analysts 25 35 11 8 11 10 0 66 22 270
2024 Federal regulators 40 5 11 4 23 18 0 55 32 15
2024 Compliance, inspection and enforcement 34 22 13 17 13 1 0 56 30 60
2024 Communications or public affairs 42 21 14 8 14 2 0 64 22 110
2024 Access to information and privacy 31 37 11 6 15 0 0 68 21 60
2024 Security 39 22 6 11 8 11 2 70 23 175
2024 Science and technology 51 21 7 1 3 17 0 87 5 90
2024 Legal services 45 25 7 5 9 9 0 77 15 70
2024 Administration and operations 42 27 12 7 7 4 1 73 15 1185
2024 Human resources 29 30 16 12 9 5 0 62 22 450
2024 Financial management 33 35 12 6 8 6 0 72 15 180
2024 Procurement 40 22 18 11 5 4 0 65 16 75
2024 Real property 32 29 19 8 10 1 0 62 18 80
2024 Material management 40 31 14 6 7 1 2 72 14 45
2024 Information management 33 26 15 12 6 8 0 64 19 250
2024 Information technology 42 23 13 5 9 7 0 71 15 295
2024 Internal audit 21 61 5 9 0 5 0 86 10 20
2024 Evaluation 19 43 0 19 7 13 0 71 29 15
2024 Data sciences 32 23 11 10 7 18 0 67 20 30
2024 Policy 37 26 17 9 6 5 0 67 15 195
2024 Project management 27 40 9 10 8 5 0 71 19 110
2024 Other services to the public 41 24 18 5 6 5 1 69 12 175
2024 None of the above 38 29 11 7 8 6 1 72 16 300
2022 Client contact centre 31 37 11 4 7 9 1 75 12 140
2022 Health care practitioners 26 32 19 7 5 10 2 65 13 65
2022 Federal regulators 37 17 7 11 25 0 4 55 37 25
2022 Compliance, inspection and enforcement 32 19 18 12 11 7 1 55 26 120
2022 Communications or public affairs 32 40 11 7 4 6 0 76 12 80
2022 Access to information and privacy 42 28 12 12 3 1 2 72 15 50
2022 Security 40 26 12 8 8 5 0 70 17 265
2022 Science and technology 35 21 9 6 16 8 6 64 25 65
2022 Legal services 29 27 14 15 9 6 0 60 26 75
2022 Administration and operations 38 28 12 8 6 6 1 71 16 1105
2022 Human resources 37 28 10 12 6 6 0 70 19 425
2022 Financial management 35 29 9 11 7 8 1 70 19 205
2022 Procurement 36 28 14 7 11 2 1 66 19 75
2022 Real property 34 22 17 10 13 5 0 59 23 95
2022 Material management 23 36 23 4 3 11 0 66 8 50
2022 Information management 35 31 13 8 6 6 1 71 15 300
2022 Information technology 42 26 10 6 9 8 0 73 16 235
2022 Internal audit 29 57 0 9 5 0 0 87 13 25
2022 Evaluation 36 17 17 15 15 0 0 53 30 15
2022 Data sciences 21 44 14 12 7 2 0 67 19 35
2022 Policy 42 25 16 10 5 2 1 69 15 155
2022 Project management 26 36 18 11 5 4 0 64 17 115
2022 Other services to the public 41 28 8 11 6 5 1 73 19 200
2022 None of the above 32 25 12 13 9 8 1 63 24 385
2020 Client contact centre 41 26 17 7 3 6 0 71 11 145
2020 Health care practitioners 43 24 16 7 8 3 0 69 15 60
2020 Federal regulators 35 32 11 0 7 14 0 79 8 30
2020 Compliance, inspection and enforcement 35 22 14 13 8 9 0 62 23 80
2020 Communications or public affairs 31 32 23 6 6 3 0 64 12 90
2020 Access to information and privacy 36 27 17 8 7 5 0 66 16 40
2020 Security 44 23 13 5 6 8 1 74 12 235
2020 Science and technology 39 25 9 15 2 9 0 70 19 45
2020 Legal services 30 28 21 12 4 2 2 61 17 65
2020 Administration and operations 38 30 13 8 5 5 0 72 14 1330
2020 Human resources 37 30 14 8 5 6 0 72 13 440
2020 Financial management 38 40 11 5 2 5 0 82 7 190
2020 Procurement 38 30 8 7 10 6 0 72 19 80
2020 Real property 31 26 14 13 12 4 0 60 26 95
2020 Material management 46 29 16 5 3 1 0 76 8 45
2020 Information management 37 28 13 9 6 7 1 70 16 305
2020 Information technology 41 22 15 7 6 8 1 69 14 185
2020 Internal audit 31 39 13 17 0 0 0 70 17 25
2020 Data sciences 29 34 13 10 8 5 0 66 20 35
2020 Policy 38 35 6 11 5 4 0 76 17 115
2020 Project management 24 38 14 13 7 4 0 65 21 70
2020 Other services to the public 32 32 17 9 7 3 0 65 17 190
2020 None of the above 34 29 16 8 7 5 1 67 16 430
2019 Client contact centre 48 21 14 5 7 3 2 73 12 190
2019 Health care practitioners 37 26 18 4 10 5 0 66 15 65
2019 Federal regulators 31 28 16 14 5 5 0 63 20 35
2019 Compliance, inspection and enforcement 31 32 13 6 10 6 2 68 18 100
2019 Communications or public affairs 42 31 12 6 7 2 0 74 13 120
2019 Access to information and privacy 29 19 17 18 5 9 2 54 26 55
2019 Security 37 28 16 8 6 4 0 69 14 280
2019 Science and technology 41 35 13 4 2 5 0 80 6 45
2019 Legal services 23 33 20 11 5 8 0 61 17 60
2019 Administration and operations 39 31 14 8 5 3 1 72 13 1470
2019 Human resources 33 34 15 8 5 5 1 71 13 505
2019 Financial management 35 37 16 8 2 3 0 74 10 210
2019 Procurement 39 32 19 7 2 1 0 72 9 80
2019 Real property 31 30 24 8 4 3 0 63 12 95
2019 Material management 29 43 13 1 12 1 0 73 13 50
2019 Information management 33 31 15 9 6 5 1 69 16 355
2019 Information technology 36 32 16 6 2 7 1 74 9 175
2019 Internal audit 28 40 11 11 7 4 0 71 18 30
2019 Data sciences 40 34 8 14 0 5 0 77 15 40
2019 Policy 35 35 9 11 5 4 1 74 17 135
2019 Project management 24 37 18 11 10 0 0 61 21 100
2019 Other services to the public 41 26 16 6 7 3 0 70 13 220
2019 None of the above 39 28 14 8 6 5 1 71 14 480

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 26 18 5 14 4 0 62 20 110
2024 Health care practitioners 31 26 9 13 16 3 1 60 31 65
2024 Intelligence analysts 21 31 15 12 16 4 0 55 29 270
2024 Federal regulators 36 9 16 4 30 5 0 48 35 15
2024 Compliance, inspection and enforcement 25 30 11 11 22 1 0 56 33 60
2024 Communications or public affairs 35 26 8 15 13 2 0 62 29 110
2024 Access to information and privacy 29 30 13 11 17 0 0 59 29 60
2024 Security 32 26 14 11 10 4 2 62 23 175
2024 Science and technology 44 31 10 5 8 1 0 76 14 90
2024 Legal services 41 24 10 13 10 2 0 66 24 70
2024 Administration and operations 38 27 13 11 9 2 1 67 20 1185
2024 Human resources 24 31 17 15 12 2 0 56 27 450
2024 Financial management 30 33 11 14 9 2 0 65 24 180
2024 Procurement 39 29 16 7 9 0 0 68 16 75
2024 Real property 24 26 18 16 16 0 0 50 32 80
2024 Material management 32 39 6 16 7 0 0 71 23 45
2024 Information management 29 26 16 16 9 3 0 58 26 255
2024 Information technology 39 24 14 9 12 2 0 65 21 295
2024 Internal audit 11 50 25 9 0 5 0 64 9 20
2024 Evaluation 19 41 15 12 7 7 0 64 20 15
2024 Data sciences 22 34 11 16 4 11 3 65 22 30
2024 Policy 31 29 14 15 11 2 0 61 26 195
2024 Project management 22 37 11 15 12 2 0 60 28 110
2024 Other services to the public 39 23 15 10 8 4 1 65 19 175
2024 None of the above 33 32 10 11 10 2 1 67 22 300
2022 Client contact centre 30 31 16 10 11 2 0 62 22 140
2022 Health care practitioners 22 35 12 15 11 5 0 60 27 65
2022 Federal regulators 29 18 7 12 29 4 0 49 43 25
2022 Compliance, inspection and enforcement 22 26 16 21 13 2 0 49 35 120
2022 Communications or public affairs 31 35 12 11 10 1 0 67 22 80
2022 Access to information and privacy 35 31 15 10 7 0 2 67 17 50
2022 Security 37 30 10 11 11 1 0 68 22 265
2022 Science and technology 27 27 8 13 16 3 6 60 31 65
2022 Legal services 26 24 12 25 13 0 0 50 38 75
2022 Administration and operations 34 29 13 11 9 3 0 66 21 1105
2022 Human resources 32 28 14 16 9 2 0 61 25 425
2022 Financial management 32 29 13 11 11 4 0 64 23 205
2022 Procurement 31 32 14 10 12 1 0 64 22 75
2022 Real property 30 23 18 16 13 0 0 53 29 95
2022 Material management 21 34 10 15 9 11 0 62 27 50
2022 Information management 29 32 16 13 9 1 1 62 22 300
2022 Information technology 35 29 15 10 10 1 0 65 20 235
2022 Internal audit 18 57 11 9 5 0 0 75 13 25
2022 Evaluation 36 22 12 24 6 0 0 58 30 15
2022 Data sciences 20 34 7 21 14 3 0 56 37 35
2022 Policy 33 28 14 16 8 0 1 62 24 155
2022 Project management 26 35 13 15 9 1 0 62 24 115
2022 Other services to the public 37 32 10 10 8 3 1 71 19 200
2022 None of the above 28 24 14 16 14 4 0 55 31 385
2020 Client contact centre 39 23 18 11 7 3 0 64 18 145
2020 Health care practitioners 36 28 11 14 9 1 0 65 24 60
2020 Federal regulators 32 28 8 15 7 10 0 67 24 30
2020 Compliance, inspection and enforcement 29 20 13 20 12 5 0 52 34 80
2020 Communications or public affairs 31 28 22 10 9 0 0 59 19 90
2020 Access to information and privacy 33 24 28 5 10 0 0 58 15 40
2020 Security 38 27 13 9 7 5 1 69 17 230
2020 Science and technology 30 31 14 13 10 2 0 63 23 45
2020 Legal services 35 22 20 14 7 2 0 58 22 70
2020 Administration and operations 36 30 14 10 7 2 0 68 18 1320
2020 Human resources 34 32 14 11 6 3 0 68 17 440
2020 Financial management 34 45 10 6 4 2 0 80 10 190
2020 Procurement 32 32 17 4 14 1 0 64 18 75
2020 Real property 26 28 14 22 9 1 0 54 31 95
2020 Material management 40 22 20 16 3 0 0 62 19 45
2020 Information management 34 28 13 14 7 3 0 65 22 305
2020 Information technology 35 25 14 12 10 4 0 63 23 185
2020 Internal audit 36 38 17 9 0 0 0 74 9 25
2020 Data sciences 24 35 20 10 11 0 0 58 21 35
2020 Policy 34 34 13 8 7 3 0 71 16 115
2020 Project management 19 40 13 17 10 1 0 60 27 70
2020 Other services to the public 33 26 17 11 11 2 1 60 23 190
2020 None of the above 30 27 15 14 10 3 1 60 25 425
2019 Client contact centre 43 22 14 10 7 2 1 67 18 190
2019 Health care practitioners 29 30 15 14 7 5 0 62 22 65
2019 Federal regulators 24 23 26 22 3 3 0 48 25 35
2019 Compliance, inspection and enforcement 27 28 20 12 8 2 2 58 21 100
2019 Communications or public affairs 38 33 14 8 5 2 0 72 14 120
2019 Access to information and privacy 27 20 20 15 12 5 0 49 29 55
2019 Security 33 31 16 11 6 3 0 66 18 280
2019 Science and technology 30 32 15 13 2 8 0 67 17 45
2019 Legal services 30 26 22 15 7 0 0 56 22 60
2019 Administration and operations 36 30 16 10 6 1 1 67 17 1470
2019 Human resources 32 33 18 8 6 2 0 67 15 505
2019 Financial management 31 37 18 8 4 2 0 69 12 205
2019 Procurement 43 27 13 14 2 1 0 71 16 80
2019 Real property 26 39 20 12 4 0 0 64 16 95
2019 Material management 33 33 12 12 10 0 0 66 22 50
2019 Information management 29 31 17 11 9 2 0 62 20 355
2019 Information technology 30 31 18 13 2 5 0 65 16 175
2019 Internal audit 24 48 11 10 7 0 0 72 17 30
2019 Data sciences 31 28 19 11 7 5 0 61 19 40
2019 Policy 33 32 10 15 8 1 1 66 24 135
2019 Project management 21 32 25 11 11 0 0 53 22 100
2019 Other services to the public 40 25 17 8 8 2 0 66 17 220
2019 None of the above 35 26 13 14 7 4 1 64 22 475

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 30 17 5 18 5 0 58 24 110
2024 Health care practitioners 23 26 10 14 21 3 3 52 37 65
2024 Intelligence analysts 15 27 13 20 18 7 0 45 41 270
2024 Federal regulators 24 5 15 5 26 24 0 39 41 15
2024 Compliance, inspection and enforcement 18 22 13 18 29 2 0 40 47 60
2024 Communications or public affairs 28 21 19 8 18 5 0 52 28 110
2024 Access to information and privacy 23 26 14 13 19 5 0 52 34 55
2024 Security 23 23 15 13 16 7 2 52 32 175
2024 Science and technology 23 34 15 9 11 8 0 62 22 90
2024 Legal services 35 24 10 8 12 12 0 67 23 70
2024 Administration and operations 29 29 15 13 10 5 1 61 24 1180
2024 Human resources 19 26 18 18 14 5 0 48 34 445
2024 Financial management 20 28 20 14 14 3 0 50 29 180
2024 Procurement 23 33 22 10 9 3 0 58 20 75
2024 Real property 19 23 18 19 18 3 0 43 38 80
2024 Material management 28 33 9 12 17 1 0 62 29 45
2024 Information management 20 21 20 20 11 7 0 44 34 255
2024 Information technology 32 22 13 12 14 6 0 57 28 295
2024 Internal audit 11 30 27 28 0 5 0 43 29 20
2024 Evaluation 14 40 13 26 7 0 0 54 33 15
2024 Data sciences 22 14 17 14 19 11 3 41 39 30
2024 Policy 22 26 13 21 16 3 0 49 38 195
2024 Project management 16 29 13 28 11 2 0 46 40 110
2024 Other services to the public 30 28 16 12 11 3 0 60 24 175
2024 None of the above 24 30 15 14 11 4 2 57 27 300
2022 Client contact centre 25 22 15 17 11 9 0 53 31 140
2022 Health care practitioners 19 28 14 18 12 9 0 52 33 65
2022 Federal regulators 28 13 18 9 29 4 0 42 39 25
2022 Compliance, inspection and enforcement 18 23 15 20 19 5 0 43 41 120
2022 Communications or public affairs 22 31 17 15 8 7 0 57 24 80
2022 Access to information and privacy 22 32 23 13 7 2 2 56 21 50
2022 Security 26 30 14 13 11 5 0 59 26 265
2022 Science and technology 28 24 10 6 20 7 6 59 29 65
2022 Legal services 22 24 19 16 16 3 0 48 33 75
2022 Administration and operations 28 27 15 14 11 5 0 58 26 1100
2022 Human resources 23 26 18 16 13 5 0 51 30 425
2022 Financial management 22 28 17 14 15 4 0 52 30 205
2022 Procurement 29 29 12 17 12 1 0 58 29 75
2022 Real property 23 22 18 19 16 1 0 46 36 95
2022 Material management 15 31 14 21 6 13 0 53 31 50
2022 Information management 22 30 20 13 10 5 1 55 24 300
2022 Information technology 29 23 17 16 11 4 0 54 28 235
2022 Internal audit 18 52 16 9 5 0 0 70 14 25
2022 Evaluation 39 13 5 22 20 0 0 52 42 15
2022 Data sciences 5 34 19 22 16 3 0 41 39 35
2022 Policy 20 30 17 18 10 4 1 53 29 155
2022 Project management 17 32 20 18 11 1 0 50 30 115
2022 Other services to the public 28 30 14 13 9 6 1 62 23 200
2022 None of the above 23 20 21 15 16 5 0 45 33 385
2020 Client contact centre 28 28 21 13 5 4 0 58 20 145
2020 Health care practitioners 32 17 21 16 12 2 0 50 29 60
2020 Federal regulators 25 14 15 18 14 14 0 45 38 30
2020 Compliance, inspection and enforcement 23 25 10 25 10 7 0 52 38 80
2020 Communications or public affairs 21 24 21 24 8 1 0 47 32 90
2020 Access to information and privacy 27 27 20 10 10 6 0 58 21 40
2020 Security 28 27 17 13 8 7 0 59 23 230
2020 Science and technology 24 32 8 21 8 7 0 60 31 45
2020 Legal services 27 30 18 13 11 2 0 57 24 65
2020 Administration and operations 28 32 17 12 7 3 0 62 20 1325
2020 Human resources 25 31 20 14 6 4 0 59 21 440
2020 Financial management 24 41 16 12 5 3 0 67 17 190
2020 Procurement 24 32 20 6 15 2 0 58 22 80
2020 Real property 14 30 22 17 15 2 0 45 33 90
2020 Material management 26 26 25 16 6 1 0 53 22 45
2020 Information management 25 31 15 16 8 5 0 59 25 305
2020 Information technology 28 23 16 15 11 7 0 55 28 180
2020 Internal audit 23 43 4 30 0 0 0 66 30 25
2020 Data sciences 26 31 19 8 11 5 0 60 20 35
2020 Policy 25 31 17 15 8 3 0 58 24 115
2020 Project management 15 30 22 17 11 4 0 47 29 70
2020 Other services to the public 25 25 21 12 12 3 1 53 26 185
2020 None of the above 25 24 19 17 11 5 1 52 29 425
2019 Client contact centre 36 21 19 9 7 6 1 62 18 190
2019 Health care practitioners 18 33 17 10 14 8 0 56 26 65
2019 Federal regulators 14 20 22 21 14 8 0 38 38 35
2019 Compliance, inspection and enforcement 18 28 21 15 11 5 2 49 28 100
2019 Communications or public affairs 33 29 16 14 7 1 0 63 21 120
2019 Access to information and privacy 25 14 20 17 14 9 0 43 34 55
2019 Security 23 29 22 13 7 5 1 55 22 275
2019 Science and technology 23 35 15 13 6 9 0 63 21 45
2019 Legal services 16 27 19 23 5 8 2 47 32 60
2019 Administration and operations 28 30 18 13 7 3 1 60 21 1465
2019 Human resources 22 32 18 16 9 3 1 56 25 505
2019 Financial management 22 32 22 13 6 4 0 56 20 210
2019 Procurement 32 27 16 14 7 5 0 61 22 80
2019 Real property 18 33 22 18 5 3 0 53 24 95
2019 Material management 16 34 21 6 14 9 0 55 22 50
2019 Information management 20 30 19 18 8 5 0 53 27 355
2019 Information technology 20 33 19 14 4 9 1 58 21 175
2019 Internal audit 4 40 26 17 10 3 0 46 28 30
2019 Data sciences 16 34 22 12 14 2 0 52 26 40
2019 Policy 22 33 17 15 8 3 1 58 24 135
2019 Project management 13 33 23 15 16 0 0 47 31 100
2019 Other services to the public 30 32 15 10 9 4 0 65 20 220
2019 None of the above 27 24 18 16 8 6 2 55 26 480

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 33 11 7 19 2 0 61 27 110
2024 Health care practitioners 15 32 15 14 21 1 1 49 36 65
2024 Intelligence analysts 18 24 14 23 19 3 0 43 43 270
2024 Federal regulators 36 12 15 5 32 0 0 48 37 15
2024 Compliance, inspection and enforcement 21 21 14 21 22 0 0 42 44 60
2024 Communications or public affairs 26 25 13 18 17 2 0 51 36 110
2024 Access to information and privacy 14 26 16 16 24 2 2 42 42 60
2024 Security 19 29 13 16 16 5 2 51 35 175
2024 Science and technology 30 36 6 7 11 10 0 74 20 90
2024 Legal services 35 19 9 19 16 3 0 55 36 70
2024 Administration and operations 24 28 16 16 13 2 0 54 30 1180
2024 Human resources 19 25 14 23 15 3 0 46 39 450
2024 Financial management 18 32 19 14 16 1 0 51 30 180
2024 Procurement 28 27 19 11 14 0 0 56 25 75
2024 Real property 15 21 21 19 20 3 0 38 40 80
2024 Material management 32 31 8 15 10 4 0 65 26 45
2024 Information management 17 32 13 18 14 7 0 52 34 255
2024 Information technology 32 23 14 12 16 4 0 57 29 295
2024 Internal audit 4 41 15 24 11 5 0 47 37 20
2024 Evaluation 14 35 32 12 7 0 0 49 19 15
2024 Data sciences 16 25 17 15 11 14 3 49 31 30
2024 Policy 16 25 19 17 22 1 0 42 40 195
2024 Project management 20 28 11 24 16 2 0 49 41 110
2024 Other services to the public 26 25 18 13 15 3 0 52 29 175
2024 None of the above 23 27 17 13 16 3 1 52 30 300
2022 Client contact centre 24 31 17 13 13 2 0 56 26 140
2022 Health care practitioners 19 30 19 16 15 1 0 49 32 65
2022 Federal regulators 35 6 21 6 33 0 0 40 39 25
2022 Compliance, inspection and enforcement 16 27 14 23 18 1 0 44 42 120
2022 Communications or public affairs 24 29 14 20 7 6 0 56 29 80
2022 Access to information and privacy 27 38 17 10 7 0 0 66 17 50
2022 Security 27 33 15 12 12 2 0 60 24 265
2022 Science and technology 27 28 12 7 19 1 6 60 28 65
2022 Legal services 20 24 17 20 17 2 0 45 38 75
2022 Administration and operations 25 29 15 15 13 3 0 56 29 1105
2022 Human resources 23 29 12 20 13 2 0 53 34 420
2022 Financial management 21 29 15 16 18 1 0 51 34 205
2022 Procurement 33 26 9 10 21 0 0 60 31 75
2022 Real property 16 28 17 23 15 2 0 44 39 95
2022 Material management 14 34 16 13 13 11 0 53 29 50
2022 Information management 18 32 16 20 12 2 1 52 32 300
2022 Information technology 28 25 16 16 12 3 0 55 29 235
2022 Internal audit 26 38 13 18 0 5 0 67 19 25
2022 Evaluation 28 21 20 24 6 0 0 49 31 15
2022 Data sciences 9 33 8 27 19 3 0 44 48 35
2022 Policy 20 31 14 24 11 0 1 51 35 155
2022 Project management 17 30 19 19 15 1 0 47 34 115
2022 Other services to the public 27 29 13 17 10 4 0 58 28 200
2022 None of the above 20 21 18 17 19 4 0 43 38 385
2020 Client contact centre 24 33 17 16 8 2 0 59 24 140
2020 Health care practitioners 30 22 12 23 12 1 0 52 36 60
2020 Federal regulators 22 17 18 18 18 7 0 41 39 30
2020 Compliance, inspection and enforcement 19 26 11 23 17 4 0 47 41 80
2020 Communications or public affairs 19 37 20 14 10 0 0 56 24 90
2020 Access to information and privacy 25 24 19 15 10 6 0 53 26 40
2020 Security 28 29 14 14 8 5 0 61 24 235
2020 Science and technology 28 27 12 15 15 2 0 57 31 45
2020 Legal services 16 31 17 24 13 0 0 46 37 70
2020 Administration and operations 24 33 16 15 10 2 0 59 25 1320
2020 Human resources 23 37 11 19 7 2 0 61 27 440
2020 Financial management 24 36 15 19 5 2 0 61 24 190
2020 Procurement 24 38 14 8 14 1 0 63 22 80
2020 Real property 15 30 22 20 13 1 0 45 34 90
2020 Material management 25 28 10 23 13 2 0 54 36 45
2020 Information management 23 33 13 17 11 2 0 58 28 305
2020 Information technology 27 27 17 14 12 1 0 55 27 185
2020 Internal audit 18 47 9 26 0 0 0 65 26 25
2020 Data sciences 18 35 19 12 16 0 0 53 28 35
2020 Policy 21 32 17 18 10 2 0 54 29 115
2020 Project management 15 37 13 19 15 1 0 53 34 70
2020 Other services to the public 24 26 12 17 17 2 1 52 35 190
2020 None of the above 21 28 16 17 15 4 0 51 33 425
2019 Client contact centre 32 27 16 11 10 3 1 62 22 190
2019 Health care practitioners 15 37 13 15 12 7 0 56 29 65
2019 Federal regulators 21 22 21 19 16 0 0 43 35 35
2019 Compliance, inspection and enforcement 14 34 19 17 11 3 2 50 29 95
2019 Communications or public affairs 23 34 18 15 9 2 0 57 25 120
2019 Access to information and privacy 26 20 13 21 16 4 0 48 38 55
2019 Security 24 31 16 17 10 2 0 57 27 275
2019 Science and technology 17 37 18 9 12 8 0 59 22 45
2019 Legal services 23 24 15 28 10 2 0 47 38 60
2019 Administration and operations 24 31 16 17 9 2 1 56 27 1475
2019 Human resources 19 34 14 21 10 2 1 54 32 505
2019 Financial management 17 41 16 17 8 2 0 59 25 210
2019 Procurement 34 27 15 13 8 3 0 63 22 80
2019 Real property 14 31 23 21 9 1 0 46 31 95
2019 Material management 16 26 28 14 14 3 0 43 28 50
2019 Information management 18 28 18 21 12 3 1 48 34 350
2019 Information technology 23 30 18 17 6 6 0 56 25 175
2019 Internal audit 6 35 18 24 14 3 0 43 39 30
2019 Data sciences 10 34 19 19 16 2 0 45 36 40
2019 Policy 20 27 19 21 11 2 1 48 32 135
2019 Project management 11 28 15 28 17 1 0 39 46 100
2019 Other services to the public 30 25 18 14 12 2 0 56 26 220
2019 None of the above 22 27 16 17 12 4 1 53 31 480
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 28 13 10 16 1 0 61 26 110
2024 Health care practitioners 27 37 13 11 11 0 0 64 23 65
2024 Intelligence analysts 27 37 12 12 11 1 0 64 23 270
2024 Federal regulators 48 15 7 7 22 0 0 63 29 15
2024 Compliance, inspection and enforcement 26 27 9 11 26 0 0 54 37 60
2024 Communications or public affairs 30 32 15 10 13 0 0 62 23 110
2024 Access to information and privacy 45 30 18 4 4 0 0 74 8 60
2024 Security 34 30 17 10 9 0 0 64 19 175
2024 Science and technology 40 37 12 4 6 1 0 78 10 90
2024 Legal services 34 34 17 5 9 0 0 68 14 70
2024 Administration and operations 35 30 13 10 11 0 0 65 22 1185
2024 Human resources 32 34 12 14 8 0 0 66 22 450
2024 Financial management 24 36 17 13 10 0 0 60 23 180
2024 Procurement 26 36 14 16 6 0 1 64 22 75
2024 Real property 27 27 11 11 24 0 0 54 35 80
2024 Material management 43 31 13 8 4 0 0 74 12 45
2024 Information management 32 34 14 13 7 0 0 66 19 255
2024 Information technology 39 28 15 10 7 0 0 68 17 295
2024 Internal audit 24 51 20 5 0 0 0 75 5 20
2024 Evaluation 25 49 14 0 12 0 0 74 12 15
2024 Data sciences 29 48 5 17 0 0 0 77 17 30
2024 Policy 46 29 8 10 6 1 0 75 17 195
2024 Project management 24 40 23 7 6 0 0 64 13 110
2024 Other services to the public 33 29 17 10 11 1 0 62 21 175
2024 None of the above 34 34 11 10 11 0 0 68 21 300
2022 Client contact centre 31 31 15 11 12 0 0 62 23 140
2022 Health care practitioners 36 37 8 8 10 2 0 74 18 65
2022 Federal regulators 25 17 28 17 14 0 0 41 31 25
2022 Compliance, inspection and enforcement 32 30 13 10 14 1 0 63 24 120
2022 Communications or public affairs 24 38 12 17 8 0 0 63 26 80
2022 Access to information and privacy 31 36 18 5 10 0 0 67 15 50
2022 Security 36 34 17 7 6 0 0 70 13 265
2022 Science and technology 29 34 5 12 17 1 3 66 30 65
2022 Legal services 23 29 26 13 10 0 0 52 22 75
2022 Administration and operations 35 31 13 12 10 0 0 66 22 1105
2022 Human resources 38 33 11 11 7 0 0 71 18 425
2022 Financial management 35 37 11 9 9 0 0 72 18 205
2022 Procurement 40 28 16 6 10 0 0 68 17 75
2022 Real property 33 21 17 13 15 1 0 55 28 95
2022 Material management 29 50 8 9 4 0 0 79 13 50
2022 Information management 29 36 15 12 8 0 0 65 20 300
2022 Information technology 45 30 13 5 7 0 0 75 12 235
2022 Internal audit 59 30 8 4 0 0 0 88 4 25
2022 Evaluation 53 20 8 12 8 0 0 72 20 15
2022 Data sciences 33 24 19 13 11 0 0 57 24 35
2022 Policy 48 26 12 10 3 1 1 75 13 150
2022 Project management 37 32 13 11 6 0 0 69 18 115
2022 Other services to the public 34 29 16 12 9 0 0 62 22 200
2022 None of the above 32 32 15 11 10 0 0 64 21 385
2020 Client contact centre 32 30 15 15 6 1 1 63 22 145
2020 Health care practitioners 27 38 9 13 14 0 0 64 27 60
2020 Federal regulators 28 35 11 7 11 7 0 68 20 30
2020 Compliance, inspection and enforcement 21 40 17 14 9 0 0 60 22 80
2020 Communications or public affairs 37 32 11 10 11 0 0 68 21 90
2020 Access to information and privacy 27 43 9 7 10 4 0 72 18 40
2020 Security 37 38 9 10 6 1 0 75 16 235
2020 Science and technology 38 25 13 13 10 0 0 64 24 45
2020 Legal services 35 32 15 13 5 0 0 68 18 70
2020 Administration and operations 35 34 12 11 8 0 0 68 19 1325
2020 Human resources 37 37 11 9 4 1 0 75 14 440
2020 Financial management 30 45 12 7 5 1 0 76 12 190
2020 Procurement 35 28 11 13 13 0 0 63 26 80
2020 Real property 26 33 25 8 8 0 0 59 16 95
2020 Material management 26 37 19 13 5 0 0 63 18 45
2020 Information management 34 37 9 13 7 0 0 71 20 305
2020 Information technology 35 34 17 11 3 0 0 69 14 185
2020 Internal audit 56 26 9 4 4 0 0 83 8 25
2020 Data sciences 34 34 13 16 3 0 0 68 19 35
2020 Policy 38 31 14 8 9 0 0 70 16 115
2020 Project management 30 34 13 16 5 1 0 65 22 70
2020 Other services to the public 26 37 13 16 7 1 0 63 23 190
2020 None of the above 30 34 14 12 9 0 0 64 22 430
2019 Client contact centre 36 30 16 11 6 0 0 67 17 190
2019 Health care practitioners 35 30 15 7 12 0 0 65 20 65
2019 Federal regulators 25 35 16 16 8 0 0 60 24 35
2019 Compliance, inspection and enforcement 27 37 16 11 8 1 0 64 19 100
2019 Communications or public affairs 36 37 10 10 5 0 1 74 15 120
2019 Access to information and privacy 28 20 22 20 9 0 0 48 29 55
2019 Security 31 36 15 8 10 0 0 67 18 275
2019 Science and technology 42 34 12 7 2 0 2 78 10 45
2019 Legal services 27 36 12 13 10 2 0 64 23 60
2019 Administration and operations 33 36 13 10 8 0 0 70 18 1475
2019 Human resources 34 40 9 10 6 0 0 75 16 510
2019 Financial management 35 36 15 9 5 0 0 71 14 210
2019 Procurement 40 27 17 13 3 0 0 66 17 80
2019 Real property 22 40 20 10 6 2 0 64 16 95
2019 Material management 25 45 10 7 14 0 0 70 20 50
2019 Information management 30 35 15 13 6 0 0 66 20 355
2019 Information technology 31 39 15 10 5 1 1 70 15 175
2019 Internal audit 24 52 7 7 10 0 0 75 17 30
2019 Data sciences 42 34 8 10 7 0 0 76 16 40
2019 Policy 38 35 10 16 1 0 0 73 17 135
2019 Project management 31 36 17 9 8 0 0 66 17 100
2019 Other services to the public 30 38 15 8 8 0 0 69 16 220
2019 None of the above 35 33 12 9 9 0 0 69 19 480

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 41 6 5 4 0 0 85 9 110
2024 Health care practitioners 38 44 10 8 1 0 0 81 9 65
2024 Intelligence analysts 26 50 8 12 3 0 0 76 16 270
2024 Federal regulators 45 22 4 13 17 0 0 67 30 15
2024 Compliance, inspection and enforcement 35 27 5 22 11 0 0 62 33 60
2024 Communications or public affairs 36 44 12 4 4 0 0 80 9 110
2024 Access to information and privacy 45 26 12 8 9 0 0 71 16 60
2024 Security 40 38 10 8 4 0 0 78 12 175
2024 Science and technology 63 31 0 4 2 0 1 94 6 90
2024 Legal services 48 32 7 13 0 0 0 80 13 70
2024 Administration and operations 37 40 9 9 5 0 0 77 14 1185
2024 Human resources 41 38 8 9 4 0 0 79 13 445
2024 Financial management 34 45 10 8 2 0 0 79 11 180
2024 Procurement 36 49 4 5 5 0 1 86 10 75
2024 Real property 29 38 10 12 11 0 0 67 23 80
2024 Material management 39 41 10 8 1 0 0 81 10 45
2024 Information management 39 42 10 7 3 0 0 80 10 255
2024 Information technology 33 42 9 11 5 0 0 76 15 295
2024 Internal audit 45 43 5 6 0 0 0 89 6 20
2024 Evaluation 36 37 13 13 0 0 0 74 13 15
2024 Data sciences 20 52 13 11 4 0 0 72 15 30
2024 Policy 40 32 10 10 7 1 0 73 17 195
2024 Project management 22 41 15 15 7 0 0 63 22 110
2024 Other services to the public 37 43 7 8 6 0 0 80 14 175
2024 None of the above 44 38 6 7 4 1 0 83 11 300
2022 Client contact centre 47 35 11 4 4 0 0 82 8 140
2022 Health care practitioners 25 59 7 6 3 0 0 84 9 65
2022 Federal regulators 42 19 12 5 18 0 3 64 24 25
2022 Compliance, inspection and enforcement 38 34 9 10 9 0 0 72 19 120
2022 Communications or public affairs 45 36 10 9 1 0 0 81 10 80
2022 Access to information and privacy 34 53 3 5 5 0 0 87 10 50
2022 Security 41 42 6 7 5 0 0 83 12 265
2022 Science and technology 51 31 2 7 8 0 0 83 15 65
2022 Legal services 37 37 8 9 8 2 0 75 17 75
2022 Administration and operations 37 41 9 9 4 0 0 78 13 1100
2022 Human resources 42 41 6 8 2 0 0 83 11 425
2022 Financial management 43 37 9 10 2 0 0 79 12 205
2022 Procurement 53 24 5 11 6 0 0 77 17 75
2022 Real property 34 37 15 6 8 0 0 71 14 95
2022 Material management 27 55 3 10 5 0 0 82 15 50
2022 Information management 35 48 6 6 4 0 0 83 10 300
2022 Information technology 36 41 8 12 4 0 0 77 16 235
2022 Internal audit 56 32 4 7 0 0 0 88 7 25
2022 Evaluation 47 37 5 11 0 0 0 84 11 15
2022 Data sciences 36 32 23 6 3 0 0 69 8 35
2022 Policy 31 45 10 11 2 0 0 76 13 150
2022 Project management 34 37 6 16 6 0 0 72 22 115
2022 Other services to the public 43 42 7 6 2 0 0 85 8 200
2022 None of the above 36 43 8 8 5 0 0 79 13 385
2020 Client contact centre 48 32 11 7 2 0 0 80 9 140
2020 Health care practitioners 40 32 12 13 3 0 0 72 16 60
2020 Federal regulators 27 26 25 15 7 0 0 53 22 30
2020 Compliance, inspection and enforcement 31 39 10 13 7 0 0 69 21 80
2020 Communications or public affairs 38 38 13 7 4 0 0 76 10 90
2020 Access to information and privacy 23 56 10 2 8 0 0 80 10 40
2020 Security 40 42 9 6 2 0 0 83 9 235
2020 Science and technology 37 35 12 14 1 0 0 72 16 45
2020 Legal services 43 35 6 15 1 0 0 78 16 65
2020 Administration and operations 36 39 10 9 5 0 0 76 14 1320
2020 Human resources 36 43 9 9 2 0 0 80 11 440
2020 Financial management 33 49 10 6 2 0 0 82 8 190
2020 Procurement 41 32 9 8 10 0 0 73 18 75
2020 Real property 28 44 16 8 3 0 0 72 12 95
2020 Material management 40 35 13 5 7 0 0 76 11 45
2020 Information management 38 39 8 12 3 0 0 77 15 305
2020 Information technology 33 40 10 13 4 0 0 73 17 185
2020 Internal audit 65 31 0 5 0 0 0 95 5 25
2020 Data sciences 37 27 11 19 5 0 0 65 25 35
2020 Policy 31 41 8 15 6 0 0 72 20 115
2020 Project management 25 45 11 9 10 0 0 70 19 70
2020 Other services to the public 37 38 12 7 6 0 0 74 13 190
2020 None of the above 36 38 14 8 4 0 0 74 12 425
2019 Client contact centre 46 40 6 5 3 0 0 86 8 185
2019 Health care practitioners 23 54 7 7 7 0 0 78 15 65
2019 Federal regulators 30 29 25 13 0 0 3 61 14 35
2019 Compliance, inspection and enforcement 27 42 8 19 4 0 0 69 23 100
2019 Communications or public affairs 37 37 11 11 3 0 0 74 14 120
2019 Access to information and privacy 36 35 16 8 5 0 0 71 14 55
2019 Security 40 35 12 9 4 0 0 75 13 275
2019 Science and technology 41 39 8 10 3 0 0 79 13 45
2019 Legal services 34 43 7 14 0 2 0 78 15 60
2019 Administration and operations 35 40 11 9 4 0 0 75 13 1470
2019 Human resources 36 42 11 10 2 0 0 77 12 510
2019 Financial management 36 44 8 8 3 1 0 80 12 210
2019 Procurement 46 33 5 13 1 1 0 81 14 80
2019 Real property 23 47 14 10 5 0 0 70 16 95
2019 Material management 20 51 12 15 3 0 0 71 18 50
2019 Information management 33 43 10 11 3 0 0 76 14 355
2019 Information technology 31 39 13 12 4 0 0 70 16 175
2019 Internal audit 27 49 11 3 10 0 0 76 14 30
2019 Data sciences 33 36 12 16 2 0 0 70 19 40
2019 Policy 37 40 7 12 4 0 0 77 16 135
2019 Project management 24 37 13 16 10 0 0 61 26 100
2019 Other services to the public 44 39 6 7 3 0 0 83 11 220
2019 None of the above 38 37 11 10 3 0 0 76 14 475

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 23 11 8 6 1 0 75 14 110
2024 Health care practitioners 42 25 17 9 5 0 3 69 14 65
2024 Intelligence analysts 42 38 6 8 5 1 0 80 13 270
2024 Federal regulators 64 8 6 5 17 0 0 72 22 15
2024 Compliance, inspection and enforcement 32 33 12 12 11 0 0 65 23 60
2024 Communications or public affairs 48 27 11 6 6 1 1 76 13 110
2024 Access to information and privacy 39 32 13 11 3 0 2 73 15 55
2024 Security 45 37 8 7 2 0 1 83 9 175
2024 Science and technology 53 24 8 6 4 1 3 81 11 90
2024 Legal services 39 28 11 10 12 0 0 67 22 70
2024 Administration and operations 42 27 11 10 8 1 0 70 19 1185
2024 Human resources 42 30 12 9 6 0 1 73 15 445
2024 Financial management 39 36 12 7 5 0 0 76 12 180
2024 Procurement 38 36 11 6 8 0 1 74 14 75
2024 Real property 40 30 10 12 8 0 0 71 19 80
2024 Material management 36 38 10 11 5 0 0 74 17 45
2024 Information management 41 34 6 12 7 0 0 75 19 255
2024 Information technology 47 28 12 6 6 0 1 76 12 295
2024 Internal audit 37 48 10 5 0 0 0 85 5 20
2024 Evaluation 40 41 6 0 13 0 0 81 13 15
2024 Data sciences 28 43 19 6 4 0 0 71 10 30
2024 Policy 58 24 5 7 6 0 0 82 12 195
2024 Project management 43 26 15 8 8 0 0 69 16 110
2024 Other services to the public 46 23 12 13 5 0 0 69 19 175
2024 None of the above 47 31 8 7 6 1 0 78 14 300
2022 Client contact centre 40 29 12 12 5 1 1 71 17 140
2022 Health care practitioners 47 22 10 16 4 2 0 70 20 65
2022 Federal regulators 40 20 10 6 21 0 4 62 28 25
2022 Compliance, inspection and enforcement 47 20 11 10 10 1 1 69 20 120
2022 Communications or public affairs 47 31 8 6 4 1 2 81 10 80
2022 Access to information and privacy 45 38 12 0 5 0 0 83 5 50
2022 Security 49 33 6 8 3 1 1 83 11 265
2022 Science and technology 51 22 4 6 17 0 0 73 23 65
2022 Legal services 34 32 9 12 12 1 0 66 25 75
2022 Administration and operations 43 28 11 10 7 0 1 72 17 1100
2022 Human resources 46 29 8 10 6 1 0 76 16 425
2022 Financial management 44 30 10 10 5 1 0 75 15 205
2022 Procurement 58 21 10 9 1 0 0 79 11 75
2022 Real property 41 27 10 11 9 1 0 69 21 95
2022 Material management 43 34 5 8 6 2 2 80 14 50
2022 Information management 37 38 10 8 7 0 0 75 15 300
2022 Information technology 49 28 11 6 5 0 1 78 11 235
2022 Internal audit 58 29 0 8 0 0 5 92 8 25
2022 Evaluation 54 33 0 13 0 0 0 87 13 15
2022 Data sciences 30 35 16 11 5 3 0 67 16 35
2022 Policy 54 23 12 7 4 0 0 77 11 155
2022 Project management 45 31 11 7 5 2 0 77 12 115
2022 Other services to the public 44 26 12 8 8 1 0 71 17 200
2022 None of the above 45 29 11 8 6 0 0 74 15 385
2020 Client contact centre 47 32 8 9 4 0 0 79 13 145
2020 Health care practitioners 47 19 18 1 15 0 0 66 16 60
2020 Federal regulators 39 28 11 15 7 0 0 67 22 30
2020 Compliance, inspection and enforcement 30 26 17 20 7 0 0 56 27 80
2020 Communications or public affairs 46 31 11 6 6 0 0 77 12 90
2020 Access to information and privacy 51 24 5 14 2 3 0 77 17 40
2020 Security 47 30 10 7 6 0 0 77 13 235
2020 Science and technology 43 30 13 7 7 0 0 73 14 45
2020 Legal services 40 31 7 12 8 2 0 72 20 70
2020 Administration and operations 44 28 13 7 8 0 0 73 14 1325
2020 Human resources 45 31 12 5 4 1 0 78 10 440
2020 Financial management 47 33 12 5 3 0 0 80 8 190
2020 Procurement 49 19 18 6 7 0 1 69 13 80
2020 Real property 38 28 19 11 4 0 0 66 15 90
2020 Material management 41 22 25 3 8 0 0 64 11 45
2020 Information management 43 29 11 11 6 0 0 72 17 305
2020 Information technology 44 32 11 7 4 0 1 77 11 185
2020 Internal audit 52 35 8 0 4 0 0 87 4 25
2020 Data sciences 38 29 20 10 3 0 0 67 12 35
2020 Policy 58 25 7 4 6 0 0 83 10 115
2020 Project management 36 31 13 12 9 0 0 67 20 70
2020 Other services to the public 35 35 14 8 7 0 0 70 16 190
2020 None of the above 47 27 12 8 6 0 0 74 14 430
2019 Client contact centre 50 26 12 5 6 0 0 77 11 185
2019 Health care practitioners 45 18 14 10 11 2 0 64 22 65
2019 Federal regulators 23 37 14 13 10 0 3 61 25 35
2019 Compliance, inspection and enforcement 35 32 17 12 5 0 0 67 17 100
2019 Communications or public affairs 46 32 10 6 6 0 0 77 12 120
2019 Access to information and privacy 44 22 16 7 7 2 2 69 15 55
2019 Security 44 27 12 9 7 0 1 72 16 280
2019 Science and technology 50 24 11 13 0 0 2 75 14 45
2019 Legal services 43 21 16 11 7 2 0 66 18 60
2019 Administration and operations 42 28 15 8 5 1 1 71 14 1475
2019 Human resources 45 30 12 8 5 0 1 75 13 510
2019 Financial management 46 32 9 6 6 1 0 79 12 210
2019 Procurement 50 25 13 7 5 0 0 76 12 80
2019 Real property 35 38 14 8 5 0 0 73 13 95
2019 Material management 34 33 17 11 4 0 0 68 15 50
2019 Information management 38 29 16 9 6 0 1 68 15 355
2019 Information technology 43 28 13 9 5 1 1 72 14 175
2019 Internal audit 41 27 21 3 7 0 0 69 10 30
2019 Data sciences 50 33 7 7 2 0 0 83 9 40
2019 Policy 54 29 8 7 2 0 0 83 10 135
2019 Project management 39 29 19 7 6 0 0 68 13 100
2019 Other services to the public 42 34 12 5 6 0 1 77 10 220
2019 None of the above 47 28 10 8 5 1 1 76 14 475

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 34 6 9 9 0 0 76 18 110
2024 Health care practitioners 28 33 14 13 10 0 1 62 23 65
2024 Intelligence analysts 25 37 10 20 7 0 0 62 27 270
2024 Federal regulators 31 30 0 9 24 0 6 65 35 15
2024 Compliance, inspection and enforcement 34 20 3 16 27 0 0 54 43 60
2024 Communications or public affairs 28 42 14 7 5 1 2 72 13 110
2024 Access to information and privacy 26 43 11 8 11 0 0 69 19 55
2024 Security 35 36 9 11 8 0 0 71 19 175
2024 Science and technology 54 34 1 10 1 0 0 88 11 90
2024 Legal services 35 36 13 13 3 0 0 71 16 70
2024 Administration and operations 30 36 10 16 8 0 0 66 24 1185
2024 Human resources 35 38 9 12 6 0 0 73 18 445
2024 Financial management 25 48 11 11 5 0 0 73 15 180
2024 Procurement 30 34 11 14 9 0 1 65 23 75
2024 Real property 19 29 16 23 11 0 1 49 35 80
2024 Material management 38 36 10 9 4 0 3 77 13 45
2024 Information management 28 42 10 14 5 0 0 71 19 255
2024 Information technology 35 29 15 13 6 0 1 65 19 295
2024 Internal audit 30 53 6 5 6 0 0 83 11 20
2024 Evaluation 48 30 5 12 0 0 5 82 13 15
2024 Data sciences 22 40 15 14 9 0 0 62 23 30
2024 Policy 41 30 11 8 9 0 1 72 17 195
2024 Project management 24 40 8 20 9 0 0 63 28 105
2024 Other services to the public 41 32 7 14 7 0 0 73 21 175
2024 None of the above 38 36 8 10 7 0 1 75 17 300
2022 Client contact centre 35 35 7 18 5 0 1 70 23 140
2022 Health care practitioners 20 46 8 21 5 2 0 66 26 65
2022 Federal regulators 31 17 4 30 18 0 0 49 47 25
2022 Compliance, inspection and enforcement 24 37 9 16 13 0 0 62 29 120
2022 Communications or public affairs 32 52 5 10 1 0 0 84 11 80
2022 Access to information and privacy 31 34 15 13 6 0 0 66 20 50
2022 Security 33 39 10 8 8 0 1 73 16 265
2022 Science and technology 45 32 5 9 9 0 0 77 18 65
2022 Legal services 34 39 8 7 11 0 0 73 19 75
2022 Administration and operations 29 38 10 15 9 0 0 67 23 1100
2022 Human resources 35 39 8 14 4 0 0 74 18 425
2022 Financial management 35 43 10 6 6 0 0 78 12 205
2022 Procurement 34 33 6 12 14 0 0 67 26 75
2022 Real property 26 34 10 15 15 0 0 60 30 95
2022 Material management 33 37 12 14 4 0 0 70 18 50
2022 Information management 28 44 9 12 5 0 2 73 18 300
2022 Information technology 39 32 9 13 6 0 0 72 19 235
2022 Internal audit 48 40 4 3 5 0 0 88 8 25
2022 Evaluation 43 38 5 13 0 0 0 82 13 15
2022 Data sciences 39 29 7 10 14 0 0 69 25 35
2022 Policy 34 30 12 13 7 0 3 66 21 155
2022 Project management 37 28 11 18 6 0 1 65 24 115
2022 Other services to the public 35 38 7 14 7 0 0 73 21 200
2022 None of the above 33 31 11 16 8 0 1 64 25 385
2020 Client contact centre 38 39 11 8 4 0 1 77 12 145
2020 Health care practitioners 31 33 13 13 7 0 2 66 21 60
2020 Federal regulators 28 18 25 21 8 0 0 46 29 30
2020 Compliance, inspection and enforcement 27 39 9 20 6 0 0 65 26 80
2020 Communications or public affairs 34 46 9 8 3 0 0 80 11 90
2020 Access to information and privacy 27 47 13 5 8 0 0 74 13 35
2020 Security 38 40 8 8 4 0 0 79 13 235
2020 Science and technology 50 30 9 7 4 0 0 80 11 45
2020 Legal services 21 45 14 16 4 0 0 65 20 65
2020 Administration and operations 30 38 11 15 6 0 0 67 21 1320
2020 Human resources 36 41 9 11 2 0 1 78 13 440
2020 Financial management 35 46 10 6 2 0 0 82 8 190
2020 Procurement 25 42 10 11 13 0 0 66 24 75
2020 Real property 31 27 16 16 8 0 1 59 25 90
2020 Material management 31 44 13 7 5 0 0 75 12 45
2020 Information management 25 43 10 16 5 0 1 69 21 300
2020 Information technology 29 38 12 13 7 0 0 67 20 185
2020 Internal audit 35 39 18 8 0 0 0 73 8 25
2020 Data sciences 27 49 3 14 8 0 0 76 21 35
2020 Policy 31 36 11 14 6 0 2 68 20 115
2020 Project management 34 36 7 14 9 0 0 70 23 70
2020 Other services to the public 27 39 12 14 8 0 1 67 22 185
2020 None of the above 31 39 12 12 5 0 1 70 18 430
2019 Client contact centre 43 39 8 6 3 0 0 82 10 190
2019 Health care practitioners 26 38 13 10 11 0 2 66 21 65
2019 Federal regulators 11 41 22 22 5 0 0 52 27 35
2019 Compliance, inspection and enforcement 23 43 7 17 9 0 0 67 26 100
2019 Communications or public affairs 42 33 11 11 4 0 0 75 15 120
2019 Access to information and privacy 24 31 7 28 10 0 0 56 38 55
2019 Security 34 39 7 14 6 0 0 73 20 280
2019 Science and technology 41 39 8 10 2 0 0 80 12 45
2019 Legal services 29 57 2 10 3 0 0 85 13 60
2019 Administration and operations 30 40 10 14 5 0 0 70 19 1470
2019 Human resources 36 44 6 10 3 0 1 81 13 505
2019 Financial management 33 45 9 10 2 0 0 78 13 205
2019 Procurement 44 37 6 7 5 1 0 82 12 80
2019 Real property 23 45 12 15 5 0 0 68 21 95
2019 Material management 29 49 9 11 1 0 0 78 13 50
2019 Information management 30 41 10 15 3 0 0 71 19 350
2019 Information technology 31 41 12 12 4 0 0 72 16 175
2019 Internal audit 26 40 12 15 7 0 0 66 22 25
2019 Data sciences 22 52 9 15 3 0 0 73 17 40
2019 Policy 34 41 8 13 3 0 0 76 16 135
2019 Project management 32 38 11 9 10 0 1 70 19 100
2019 Other services to the public 42 34 8 10 6 0 0 76 16 220
2019 None of the above 33 38 11 13 4 0 0 72 17 475

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 22 15 5 5 4 1 74 10 105
2024 Health care practitioners 44 31 13 3 5 3 2 79 8 65
2024 Intelligence analysts 53 27 7 5 4 1 2 83 9 270
2024 Federal regulators 56 9 0 5 11 5 13 80 20 15
2024 Compliance, inspection and enforcement 40 18 14 13 12 1 2 60 25 60
2024 Communications or public affairs 54 21 12 6 2 1 3 79 9 110
2024 Access to information and privacy 49 29 11 9 3 0 0 78 11 55
2024 Security 51 24 11 4 3 2 5 80 8 175
2024 Science and technology 55 25 5 2 4 3 5 88 6 90
2024 Legal services 46 17 19 6 9 1 2 65 15 70
2024 Administration and operations 49 22 13 5 6 2 2 74 12 1185
2024 Human resources 50 24 13 6 5 1 1 75 11 445
2024 Financial management 54 24 12 3 5 1 0 79 9 180
2024 Procurement 45 31 15 3 4 0 1 77 7 75
2024 Real property 45 26 15 4 10 0 0 71 14 80
2024 Material management 45 22 5 20 5 0 2 68 26 45
2024 Information management 53 24 12 4 5 1 0 79 9 255
2024 Information technology 58 21 9 3 6 1 2 81 9 295
2024 Internal audit 43 51 6 0 0 0 0 94 0 20
2024 Evaluation 56 25 0 6 7 0 7 87 13 15
2024 Data sciences 38 32 17 6 7 0 0 70 12 30
2024 Policy 65 15 7 5 5 2 1 83 10 195
2024 Project management 48 31 7 5 6 2 1 82 11 110
2024 Other services to the public 47 22 13 9 6 2 1 72 15 175
2024 None of the above 57 19 9 3 8 2 2 79 12 300
2022 Client contact centre 46 23 18 1 5 3 3 73 7 140
2022 Health care practitioners 45 30 13 3 4 4 1 79 8 65
2022 Federal regulators 48 14 3 6 26 0 4 64 33 25
2022 Compliance, inspection and enforcement 49 23 8 4 10 3 3 77 15 120
2022 Communications or public affairs 53 22 12 2 3 1 6 81 5 80
2022 Access to information and privacy 53 35 4 0 7 0 2 89 7 50
2022 Security 52 24 9 5 3 2 4 81 9 265
2022 Science and technology 51 20 9 6 11 3 0 73 17 65
2022 Legal services 42 24 14 7 6 3 4 71 14 75
2022 Administration and operations 52 20 12 6 7 2 2 74 13 1100
2022 Human resources 51 23 13 6 4 2 1 77 10 425
2022 Financial management 56 22 9 6 5 1 0 80 11 205
2022 Procurement 62 17 12 5 2 0 1 80 8 75
2022 Real property 50 25 10 7 8 0 1 75 15 95
2022 Material management 63 17 7 4 2 7 0 85 7 50
2022 Information management 47 25 16 4 5 3 1 75 9 300
2022 Information technology 60 19 10 3 5 1 2 82 8 235
2022 Internal audit 78 14 8 0 0 0 0 92 0 25
2022 Evaluation 63 11 19 0 0 0 7 80 0 15
2022 Data sciences 44 27 7 9 10 3 0 73 20 35
2022 Policy 63 17 11 4 4 0 1 81 7 155
2022 Project management 50 24 10 4 4 3 4 80 9 115
2022 Other services to the public 50 22 13 4 6 2 3 75 11 200
2022 None of the above 49 23 13 5 6 2 3 75 12 385
2020 Client contact centre 50 29 10 7 4 1 0 79 11 145
2020 Health care practitioners 43 27 13 9 6 3 0 71 15 60
2020 Federal regulators 39 21 22 11 0 0 7 65 12 30
2020 Compliance, inspection and enforcement 34 28 12 14 10 1 1 63 25 80
2020 Communications or public affairs 51 20 15 9 6 1 0 71 14 90
2020 Access to information and privacy 46 26 18 5 2 3 0 74 8 40
2020 Security 48 21 14 4 5 4 4 75 10 230
2020 Science and technology 58 11 14 9 6 2 0 70 16 45
2020 Legal services 47 20 14 11 5 3 0 70 16 70
2020 Administration and operations 49 21 15 5 6 2 2 73 11 1320
2020 Human resources 53 23 12 4 4 2 2 79 8 440
2020 Financial management 55 26 11 3 4 1 0 82 7 190
2020 Procurement 49 24 13 7 5 2 0 74 12 80
2020 Real property 51 21 13 9 3 2 0 74 13 95
2020 Material management 50 18 6 9 10 7 0 74 20 45
2020 Information management 52 19 15 5 5 2 2 74 10 300
2020 Information technology 50 25 14 5 3 2 1 77 9 185
2020 Internal audit 54 28 9 0 4 4 0 86 5 20
2020 Data sciences 61 16 8 12 3 0 0 77 15 35
2020 Policy 61 14 13 4 3 3 1 78 8 115
2020 Project management 49 21 12 10 4 3 1 72 15 70
2020 Other services to the public 41 24 18 7 7 2 1 67 14 185
2020 None of the above 51 21 13 6 6 1 3 75 12 430

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 25 19 7 12 2 1 61 20 110
2024 Health care practitioners 19 40 14 11 12 1 2 61 24 65
2024 Intelligence analysts 18 34 17 16 11 3 1 54 28 270
2024 Federal regulators 36 4 28 10 22 0 0 40 33 15
2024 Compliance, inspection and enforcement 16 25 16 24 19 0 0 40 44 60
2024 Communications or public affairs 24 37 17 12 9 1 0 62 21 110
2024 Access to information and privacy 30 24 22 17 7 0 0 54 24 60
2024 Security 26 32 14 10 10 4 2 63 22 175
2024 Science and technology 42 31 8 7 6 6 1 77 14 90
2024 Legal services 28 29 9 21 11 2 0 58 32 70
2024 Administration and operations 30 28 17 11 10 3 0 60 22 1185
2024 Human resources 21 33 17 14 11 2 1 56 26 450
2024 Financial management 20 39 15 15 9 2 0 60 25 180
2024 Procurement 25 38 19 10 6 1 0 64 17 75
2024 Real property 20 37 12 16 15 0 0 57 31 80
2024 Material management 38 22 13 16 8 3 0 62 25 45
2024 Information management 31 31 12 14 9 3 0 64 23 255
2024 Information technology 39 24 13 10 11 2 1 65 21 295
2024 Internal audit 14 42 31 5 4 5 0 58 10 20
2024 Evaluation 19 38 17 13 7 0 7 61 21 15
2024 Data sciences 27 32 20 18 3 0 0 59 20 30
2024 Policy 28 32 14 15 9 1 0 62 24 195
2024 Project management 28 31 21 10 9 3 0 60 19 105
2024 Other services to the public 28 28 20 9 10 5 0 60 19 175
2024 None of the above 31 28 15 11 13 1 2 61 24 300
2022 Client contact centre 27 29 15 10 12 4 3 61 24 140
2022 Health care practitioners 18 34 16 18 6 9 0 57 26 65
2022 Federal regulators 21 30 11 13 21 4 0 53 36 25
2022 Compliance, inspection and enforcement 21 26 14 11 23 4 1 50 35 120
2022 Communications or public affairs 23 29 23 14 7 2 1 55 22 80
2022 Access to information and privacy 36 35 15 9 3 2 0 73 12 50
2022 Security 27 39 14 10 9 1 1 66 20 265
2022 Science and technology 41 25 15 7 10 2 0 67 17 65
2022 Legal services 21 26 19 18 15 1 0 48 34 75
2022 Administration and operations 29 31 13 13 11 2 1 62 24 1100
2022 Human resources 27 33 21 9 8 2 0 61 18 425
2022 Financial management 29 33 13 13 8 2 1 65 22 205
2022 Procurement 37 35 10 6 7 4 0 75 14 75
2022 Real property 33 25 13 14 12 2 0 59 27 95
2022 Material management 32 30 18 9 9 2 0 63 19 50
2022 Information management 27 32 18 10 10 1 0 60 21 300
2022 Information technology 35 29 19 5 9 2 0 65 15 235
2022 Internal audit 37 30 17 12 4 0 0 67 16 25
2022 Evaluation 20 32 19 14 15 0 0 52 29 15
2022 Data sciences 18 39 10 14 19 0 0 57 33 35
2022 Policy 32 23 20 14 8 2 1 56 23 155
2022 Project management 22 41 16 11 8 2 1 64 20 115
2022 Other services to the public 35 29 17 8 7 3 1 66 16 200
2022 None of the above 23 30 18 13 11 3 3 57 25 385
2020 Client contact centre 33 28 17 14 5 2 0 63 20 140
2020 Health care practitioners 32 22 17 9 13 4 4 58 24 60
2020 Federal regulators 21 29 25 7 11 7 0 54 20 30
2020 Compliance, inspection and enforcement 17 23 16 29 10 1 4 43 41 80
2020 Communications or public affairs 24 35 19 15 6 1 0 60 21 90
2020 Access to information and privacy 23 32 12 13 17 4 0 57 31 40
2020 Security 30 29 15 11 9 4 2 63 21 235
2020 Science and technology 32 28 14 8 13 2 2 63 22 45
2020 Legal services 27 29 17 13 11 2 2 58 25 70
2020 Administration and operations 28 31 17 12 9 3 1 61 21 1320
2020 Human resources 28 31 21 10 6 3 1 61 17 440
2020 Financial management 29 41 16 7 6 1 0 71 13 190
2020 Procurement 23 38 13 10 14 0 1 62 24 80
2020 Real property 29 24 17 17 11 2 0 54 29 90
2020 Material management 26 32 16 15 10 2 0 59 25 45
2020 Information management 26 30 18 11 11 3 1 59 22 305
2020 Information technology 35 23 15 11 12 4 0 61 24 180
2020 Internal audit 23 33 5 35 5 0 0 56 39 25
2020 Data sciences 34 27 8 18 13 0 0 61 31 35
2020 Policy 25 25 18 22 7 3 0 51 30 115
2020 Project management 15 48 10 18 9 1 0 64 27 70
2020 Other services to the public 27 30 17 13 9 3 0 59 23 185
2020 None of the above 25 29 17 11 12 4 2 58 25 430
2019 Client contact centre 30 30 18 12 8 2 0 61 20 190
2019 Health care practitioners 23 30 22 5 17 3 0 55 23 65
2019 Federal regulators 17 30 28 11 14 0 0 47 25 35
2019 Compliance, inspection and enforcement 17 20 17 30 11 2 2 39 43 95
2019 Communications or public affairs 35 30 12 15 6 2 0 67 21 120
2019 Access to information and privacy 32 12 16 17 18 4 2 47 36 55
2019 Security 24 32 16 12 10 5 2 60 23 280
2019 Science and technology 28 27 23 5 3 13 0 64 10 45
2019 Legal services 22 33 12 18 13 2 0 57 31 60
2019 Administration and operations 28 31 16 13 9 3 0 61 23 1465
2019 Human resources 29 36 14 13 6 2 1 66 19 510
2019 Financial management 32 33 14 12 7 2 0 66 20 210
2019 Procurement 35 30 15 10 10 0 0 65 20 80
2019 Real property 21 35 22 12 8 0 2 58 20 95
2019 Material management 22 31 31 7 9 0 0 53 16 50
2019 Information management 27 30 20 12 8 2 0 58 21 355
2019 Information technology 32 28 15 13 8 4 1 62 22 175
2019 Internal audit 10 25 31 11 24 0 0 35 34 30
2019 Data sciences 26 32 12 24 7 0 0 57 31 40
2019 Policy 26 32 11 20 10 1 1 58 31 135
2019 Project management 24 28 15 13 18 1 1 53 31 100
2019 Other services to the public 30 31 13 11 9 3 2 64 22 220
2019 None of the above 26 26 18 13 10 3 3 56 24 480

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 19 10 5 8 2 3 56 44 110
2024 Health care practitioners 44 35 7 3 6 0 5 46 54 65
2024 Intelligence analysts 40 24 17 9 6 1 4 42 58 270
2024 Federal regulators 36 31 7 8 5 7 5 41 59 15
2024 Compliance, inspection and enforcement 37 21 15 6 11 3 7 41 59 60
2024 Communications or public affairs 30 31 15 5 9 2 8 33 67 110
2024 Access to information and privacy 35 37 8 8 6 0 6 37 63 60
2024 Security 49 27 9 3 6 0 7 52 48 175
2024 Science and technology 59 22 5 4 2 6 4 65 35 90
2024 Legal services 51 21 20 3 4 0 1 52 48 65
2024 Administration and operations 52 22 11 4 4 1 6 56 44 1180
2024 Human resources 46 23 15 6 4 1 5 49 51 450
2024 Financial management 38 28 15 5 6 2 6 42 58 180
2024 Procurement 55 28 4 0 5 0 7 60 40 75
2024 Real property 52 19 13 9 4 1 1 53 47 80
2024 Material management 49 25 7 5 10 0 5 52 48 45
2024 Information management 52 23 11 4 5 0 5 55 45 255
2024 Information technology 55 17 13 4 6 2 4 58 42 295
2024 Internal audit 24 48 23 5 0 0 0 24 76 20
2024 Evaluation 61 21 12 0 7 0 0 61 39 15
2024 Data sciences 43 25 10 3 9 4 6 48 52 30
2024 Policy 48 29 8 4 4 2 5 51 49 195
2024 Project management 51 28 9 7 1 1 4 53 47 105
2024 Other services to the public 46 21 11 4 5 3 10 54 46 175
2024 None of the above 54 19 12 4 3 1 7 59 41 300
2022 Client contact centre 56 13 20 4 4 1 2 140
2022 Health care practitioners 55 18 15 0 6 1 4 65
2022 Federal regulators 45 33 9 10 0 0 4 25
2022 Compliance, inspection and enforcement 42 29 14 7 4 0 4 120
2022 Communications or public affairs 46 25 15 4 4 0 6 80
2022 Access to information and privacy 54 23 13 3 4 0 3 50
2022 Security 49 21 15 4 6 0 4 265
2022 Science and technology 56 12 10 2 8 2 9 65
2022 Legal services 52 20 13 6 5 0 3 75
2022 Administration and operations 53 20 12 5 4 1 5 1105
2022 Human resources 49 26 14 3 4 0 4 425
2022 Financial management 55 19 10 5 6 0 5 205
2022 Procurement 46 26 17 3 2 1 5 75
2022 Real property 45 26 9 11 4 0 4 95
2022 Material management 42 29 14 0 1 2 11 50
2022 Information management 47 26 11 5 5 2 4 300
2022 Information technology 62 20 7 5 3 0 3 235
2022 Internal audit 49 37 9 4 0 0 0 25
2022 Evaluation 40 37 4 5 6 0 8 15
2022 Data sciences 50 23 14 9 4 0 0 35
2022 Policy 46 31 12 5 3 1 2 155
2022 Project management 41 28 13 6 4 1 7 115
2022 Other services to the public 51 25 12 4 4 1 3 200
2022 None of the above 48 21 10 5 6 3 7 385
2020 Client contact centre 58 21 13 3 1 0 4 140
2020 Health care practitioners 63 18 9 1 6 2 0 60
2020 Federal regulators 47 25 11 3 7 0 7 30
2020 Compliance, inspection and enforcement 56 25 9 5 4 0 2 80
2020 Communications or public affairs 50 25 17 5 2 0 0 90
2020 Access to information and privacy 39 39 5 5 7 2 2 40
2020 Security 57 19 8 5 4 1 6 235
2020 Science and technology 45 38 4 0 2 2 8 45
2020 Legal services 54 28 6 5 4 0 3 70
2020 Administration and operations 58 20 10 4 3 0 4 1325
2020 Human resources 52 26 12 5 3 0 3 440
2020 Financial management 53 21 12 8 2 1 3 190
2020 Procurement 51 27 9 5 4 3 1 80
2020 Real property 48 27 14 6 3 0 2 95
2020 Material management 60 24 6 3 3 0 3 45
2020 Information management 53 22 10 5 5 0 4 305
2020 Information technology 59 21 9 5 1 2 3 185
2020 Internal audit 57 13 17 0 13 0 0 25
2020 Data sciences 56 16 6 16 7 0 0 35
2020 Policy 47 27 14 8 3 0 1 115
2020 Project management 52 27 16 1 4 0 0 70
2020 Other services to the public 51 25 13 3 4 1 4 190
2020 None of the above 59 17 10 6 4 1 3 430
2019 Client contact centre 51 25 10 2 4 0 7 190
2019 Health care practitioners 61 22 11 2 2 0 1 65
2019 Federal regulators 45 44 8 3 0 0 0 35
2019 Compliance, inspection and enforcement 56 19 11 6 1 1 6 95
2019 Communications or public affairs 47 26 16 7 1 0 3 120
2019 Access to information and privacy 46 27 11 5 6 0 6 55
2019 Security 58 21 11 2 4 1 4 280
2019 Science and technology 61 22 9 0 0 0 8 45
2019 Legal services 52 21 17 5 5 0 0 60
2019 Administration and operations 56 22 10 5 3 1 3 1470
2019 Human resources 53 24 11 4 3 1 4 510
2019 Financial management 55 26 11 4 3 0 0 205
2019 Procurement 53 24 12 5 3 1 3 80
2019 Real property 53 26 13 3 1 2 2 95
2019 Material management 57 29 7 3 3 0 0 50
2019 Information management 58 24 9 4 3 0 2 355
2019 Information technology 60 20 12 4 2 0 2 170
2019 Internal audit 52 34 11 0 3 0 0 30
2019 Data sciences 60 27 7 3 0 0 4 40
2019 Policy 53 31 10 1 2 0 2 135
2019 Project management 54 27 12 3 2 0 2 100
2019 Other services to the public 59 22 8 4 2 0 4 220
2019 None of the above 55 25 9 2 2 1 6 480

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 4 3 3 4 2 23 82 18 110
2024 Health care practitioners 60 8 6 1 0 7 17 80 20 65
2024 Intelligence analysts 57 10 5 4 7 2 15 69 31 270
2024 Federal regulators 42 0 5 8 9 7 29 66 34 15
2024 Compliance, inspection and enforcement 47 5 7 3 9 0 29 67 33 60
2024 Communications or public affairs 47 5 6 2 6 4 30 71 29 110
2024 Access to information and privacy 43 5 13 4 16 1 17 52 48 60
2024 Security 60 6 3 3 7 2 19 75 25 175
2024 Science and technology 65 5 3 1 1 4 21 87 13 90
2024 Legal services 49 6 12 2 10 3 19 63 37 65
2024 Administration and operations 58 6 4 2 4 3 24 79 21 1180
2024 Human resources 59 10 3 3 5 1 19 74 26 445
2024 Financial management 42 11 12 3 12 1 19 53 47 180
2024 Procurement 53 13 6 3 4 5 16 67 33 75
2024 Real property 52 8 3 3 9 3 23 70 30 80
2024 Material management 45 10 7 7 5 4 21 61 39 45
2024 Information management 58 8 3 3 3 5 19 76 24 250
2024 Information technology 59 9 7 5 3 2 14 71 29 295
2024 Internal audit 55 10 9 10 16 0 0 55 45 20
2024 Evaluation 52 12 5 0 13 0 18 63 37 15
2024 Data sciences 38 2 12 9 0 10 29 62 38 30
2024 Policy 49 12 8 5 12 1 14 57 43 195
2024 Project management 60 4 7 4 6 2 18 74 26 105
2024 Other services to the public 54 5 3 2 3 3 31 81 19 175
2024 None of the above 58 5 3 3 4 3 25 81 19 300

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 73 9 4 2 4 3 4 79 21 110
2024 Health care practitioners 79 5 5 0 0 2 9 88 12 65
2024 Intelligence analysts 69 11 5 2 4 4 4 75 25 270
2024 Federal regulators 58 12 4 0 8 7 10 71 29 15
2024 Compliance, inspection and enforcement 57 9 11 2 7 2 12 66 34 60
2024 Communications or public affairs 66 10 4 1 2 2 14 79 21 110
2024 Access to information and privacy 75 5 2 5 5 3 7 83 17 55
2024 Security 73 9 2 3 3 2 8 81 19 175
2024 Science and technology 85 2 2 0 3 5 3 93 7 90
2024 Legal services 71 12 3 1 3 4 5 78 22 65
2024 Administration and operations 72 8 5 2 3 2 8 80 20 1180
2024 Human resources 68 9 6 2 4 3 8 76 24 450
2024 Financial management 62 9 5 2 2 6 13 77 23 180
2024 Procurement 71 13 0 0 1 8 7 83 17 75
2024 Real property 69 10 4 5 2 4 5 76 24 80
2024 Material management 81 6 3 0 3 5 3 88 12 45
2024 Information management 68 13 3 3 3 4 5 75 25 255
2024 Information technology 79 5 5 2 3 3 4 84 16 295
2024 Internal audit 78 16 6 0 0 0 0 78 22 20
2024 Evaluation 79 21 0 0 0 0 0 79 21 15
2024 Data sciences 72 8 3 0 0 4 12 86 14 30
2024 Policy 72 7 5 3 2 3 8 81 19 195
2024 Project management 68 8 6 5 2 3 7 76 24 105
2024 Other services to the public 68 10 2 0 3 5 12 82 18 175
2024 None of the above 70 7 6 2 4 3 8 79 21 300
2022 Client contact centre 72 4 8 3 2 4 7 140
2022 Health care practitioners 77 5 8 0 3 1 5 65
2022 Federal regulators 75 0 0 0 5 9 11 25
2022 Compliance, inspection and enforcement 74 3 4 5 6 5 3 120
2022 Communications or public affairs 79 7 5 1 0 0 7 80
2022 Access to information and privacy 68 13 7 0 3 0 8 50
2022 Security 80 7 2 2 3 1 5 265
2022 Science and technology 79 7 4 1 2 2 5 65
2022 Legal services 78 7 8 2 3 2 0 75
2022 Administration and operations 72 8 5 2 3 3 7 1105
2022 Human resources 77 10 3 2 3 1 4 420
2022 Financial management 74 8 3 1 3 5 6 205
2022 Procurement 73 9 3 1 2 6 6 75
2022 Real property 70 10 3 7 3 2 4 95
2022 Material management 69 10 4 0 3 7 7 50
2022 Information management 74 13 1 2 3 3 4 300
2022 Information technology 82 8 2 1 3 2 2 235
2022 Internal audit 83 13 4 0 0 0 0 25
2022 Evaluation 73 14 5 0 0 8 0 15
2022 Data sciences 61 23 5 9 2 0 0 35
2022 Policy 80 7 2 2 1 2 6 150
2022 Project management 75 6 1 5 3 4 6 115
2022 Other services to the public 79 8 3 0 2 4 4 200
2022 None of the above 72 9 4 2 3 3 7 385
2020 Client contact centre 78 8 6 1 2 1 4 145
2020 Health care practitioners 86 6 2 1 3 1 0 60
2020 Federal regulators 85 4 0 0 4 0 7 30
2020 Compliance, inspection and enforcement 78 12 5 1 1 1 1 80
2020 Communications or public affairs 78 17 2 2 1 0 0 90
2020 Access to information and privacy 65 23 2 0 7 0 2 40
2020 Security 72 8 4 3 2 5 6 230
2020 Science and technology 74 10 5 0 1 2 7 45
2020 Legal services 79 5 6 0 7 0 3 65
2020 Administration and operations 75 9 5 2 2 2 4 1320
2020 Human resources 76 10 4 2 3 3 4 435
2020 Financial management 74 11 6 2 2 4 2 190
2020 Procurement 74 5 7 2 7 4 1 80
2020 Real property 67 12 7 5 5 2 2 95
2020 Material management 80 12 3 0 1 0 3 45
2020 Information management 68 9 6 3 3 5 5 305
2020 Information technology 75 7 7 2 2 4 4 185
2020 Internal audit 74 4 13 4 0 0 4 25
2020 Data sciences 71 16 11 0 0 3 0 35
2020 Policy 78 9 4 1 2 2 4 115
2020 Project management 83 3 7 4 3 0 0 70
2020 Other services to the public 72 14 6 2 2 2 2 190
2020 None of the above 73 8 7 3 3 2 4 425
2019 Client contact centre 73 9 5 1 2 2 7 190
2019 Health care practitioners 78 6 6 0 2 3 4 65
2019 Federal regulators 78 11 3 3 0 3 3 35
2019 Compliance, inspection and enforcement 64 12 7 1 5 6 5 100
2019 Communications or public affairs 78 6 4 3 2 3 3 120
2019 Access to information and privacy 64 13 4 4 7 0 9 55
2019 Security 70 9 5 3 3 5 6 280
2019 Science and technology 79 12 2 0 0 0 7 45
2019 Legal services 73 11 5 1 5 5 0 60
2019 Administration and operations 74 10 5 2 3 4 3 1465
2019 Human resources 76 10 3 1 3 2 5 505
2019 Financial management 75 11 4 2 2 2 4 205
2019 Procurement 70 16 7 2 0 3 1 80
2019 Real property 75 11 5 0 4 2 4 95
2019 Material management 80 7 5 3 0 5 1 50
2019 Information management 70 11 6 2 4 4 4 355
2019 Information technology 77 8 3 2 1 6 4 170
2019 Internal audit 72 0 7 0 3 11 7 30
2019 Data sciences 72 17 5 0 2 0 4 40
2019 Policy 72 12 6 4 1 1 3 135
2019 Project management 74 11 8 0 6 1 0 100
2019 Other services to the public 71 7 5 2 2 5 8 220
2019 None of the above 72 7 5 3 1 4 7 480

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 77 3 6 1 3 2 7 85 15 110
2024 Health care practitioners 71 9 4 0 0 3 13 85 15 65
2024 Intelligence analysts 72 7 4 0 2 3 12 85 15 270
2024 Federal regulators 67 5 0 8 0 7 12 84 16 15
2024 Compliance, inspection and enforcement 64 8 6 0 2 1 19 80 20 60
2024 Communications or public affairs 68 7 1 2 1 1 21 86 14 110
2024 Access to information and privacy 62 7 10 3 6 1 11 71 29 60
2024 Security 74 6 1 2 3 1 14 87 13 175
2024 Science and technology 82 6 0 1 0 2 9 92 8 90
2024 Legal services 73 7 1 1 0 0 18 89 11 65
2024 Administration and operations 74 6 2 2 1 2 13 87 13 1185
2024 Human resources 74 6 2 2 2 2 12 86 14 450
2024 Financial management 68 5 3 4 2 1 18 83 17 180
2024 Procurement 71 7 3 0 0 3 16 88 12 75
2024 Real property 72 5 2 0 1 1 19 90 10 80
2024 Material management 79 6 0 1 3 3 8 89 11 45
2024 Information management 75 7 2 1 1 2 12 87 13 255
2024 Information technology 78 7 2 2 1 1 9 87 13 295
2024 Internal audit 86 10 4 0 0 0 0 86 14 20
2024 Evaluation 81 12 0 0 0 0 7 87 13 15
2024 Data sciences 75 3 0 2 0 4 15 94 6 30
2024 Policy 71 7 2 2 3 1 14 83 17 195
2024 Project management 74 8 0 2 2 1 14 86 14 105
2024 Other services to the public 72 5 3 0 1 5 15 89 11 175
2024 None of the above 71 7 3 1 2 1 14 84 16 300

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 13 7 5 6 2 4 67 33 110
2024 Health care practitioners 72 8 4 3 0 4 8 82 18 65
2024 Intelligence analysts 63 9 9 4 3 3 10 72 28 270
2024 Federal regulators 74 8 0 5 0 7 5 85 15 15
2024 Compliance, inspection and enforcement 55 9 6 5 5 2 17 69 31 60
2024 Communications or public affairs 66 8 3 1 5 1 16 79 21 110
2024 Access to information and privacy 51 13 13 2 12 1 8 56 44 60
2024 Security 64 13 5 2 5 2 9 72 28 175
2024 Science and technology 84 4 2 0 3 3 4 91 9 90
2024 Legal services 69 4 8 1 4 2 11 80 20 65
2024 Administration and operations 68 9 5 2 3 2 11 78 22 1180
2024 Human resources 65 10 7 3 4 1 10 73 27 450
2024 Financial management 62 8 7 4 4 1 15 74 26 180
2024 Procurement 66 10 3 3 0 3 14 80 20 75
2024 Real property 68 8 7 3 4 1 9 76 24 80
2024 Material management 68 15 2 1 0 6 8 79 21 45
2024 Information management 68 9 5 1 3 2 13 79 21 255
2024 Information technology 70 9 6 2 5 2 6 76 24 295
2024 Internal audit 66 10 25 0 0 0 0 66 34 20
2024 Evaluation 80 0 13 0 0 0 7 86 14 15
2024 Data sciences 63 6 9 3 3 8 9 76 24 30
2024 Policy 57 13 8 2 4 2 13 67 33 195
2024 Project management 66 10 6 2 6 1 9 73 27 105
2024 Other services to the public 66 8 2 3 2 5 13 81 19 175
2024 None of the above 67 7 4 1 4 1 14 79 21 300

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 28 17 13 13 6 2 54 28 110
2024 Health care practitioners 7 22 15 23 28 4 2 31 54 65
2024 Intelligence analysts 18 33 9 17 17 4 3 55 36 270
2024 Federal regulators 12 23 13 9 37 7 0 37 49 15
2024 Compliance, inspection and enforcement 14 15 12 14 34 1 9 32 54 60
2024 Communications or public affairs 11 41 12 14 15 4 3 57 30 110
2024 Access to information and privacy 29 32 10 12 15 0 2 63 27 60
2024 Security 21 24 11 20 13 3 9 51 37 175
2024 Science and technology 28 28 7 14 13 5 5 62 30 90
2024 Legal services 14 37 10 8 21 1 9 56 33 65
2024 Administration and operations 17 28 13 13 21 3 5 49 37 1180
2024 Human resources 20 37 10 14 13 2 4 61 29 445
2024 Financial management 18 37 16 11 17 0 0 55 28 180
2024 Procurement 27 34 10 16 10 1 3 63 27 75
2024 Real property 16 39 14 11 18 0 3 57 29 80
2024 Material management 18 36 19 3 14 7 3 59 19 45
2024 Information management 19 32 13 12 15 6 4 57 29 255
2024 Information technology 26 30 11 12 15 2 4 60 29 295
2024 Internal audit 10 45 9 26 10 0 0 55 37 20
2024 Evaluation 23 20 0 44 7 0 7 46 54 15
2024 Data sciences 23 32 23 19 4 0 0 55 23 30
2024 Policy 28 33 11 11 14 1 1 63 26 195
2024 Project management 20 33 11 18 14 3 2 55 33 110
2024 Other services to the public 17 35 9 13 16 6 4 57 33 175
2024 None of the above 21 26 9 13 22 2 7 51 39 300
2022 Client contact centre 29 34 10 7 14 2 3 66 23 140
2022 Health care practitioners 15 15 12 21 27 6 5 33 53 65
2022 Federal regulators 24 33 7 21 9 4 2 60 32 25
2022 Compliance, inspection and enforcement 8 24 7 18 29 2 12 37 55 120
2022 Communications or public affairs 16 36 12 19 10 6 1 55 32 80
2022 Access to information and privacy 31 35 12 7 13 1 1 67 21 50
2022 Security 19 32 11 13 16 1 8 56 32 265
2022 Science and technology 22 29 15 16 11 3 5 55 29 65
2022 Legal services 12 33 16 15 18 2 4 47 35 75
2022 Administration and operations 18 26 13 16 20 2 5 47 39 1100
2022 Human resources 25 39 11 11 11 1 2 66 23 425
2022 Financial management 21 37 9 19 14 0 1 59 33 205
2022 Procurement 27 40 9 5 15 0 4 70 21 75
2022 Real property 22 36 8 16 16 2 0 59 32 95
2022 Material management 8 38 20 11 14 3 6 50 28 50
2022 Information management 16 29 14 15 17 3 6 49 35 300
2022 Information technology 33 26 10 12 14 1 4 62 27 235
2022 Internal audit 25 34 12 16 8 5 0 62 25 25
2022 Evaluation 14 40 8 23 8 0 7 58 33 15
2022 Data sciences 11 41 5 21 18 3 2 55 41 35
2022 Policy 29 39 6 15 10 1 1 69 25 155
2022 Project management 19 37 10 18 7 4 6 61 27 115
2022 Other services to the public 26 29 11 15 11 3 6 60 28 200
2022 None of the above 18 26 15 14 22 1 4 46 38 385
2020 Client contact centre 20 25 21 15 15 2 2 47 31 140
2020 Health care practitioners 20 11 21 17 19 3 9 35 41 60
2020 Federal regulators 21 29 15 15 17 0 4 52 33 30
2020 Compliance, inspection and enforcement 17 19 13 26 19 0 6 38 48 80
2020 Communications or public affairs 23 21 15 22 15 3 0 46 38 90
2020 Access to information and privacy 31 24 13 13 15 4 0 58 29 40
2020 Security 23 25 16 13 15 3 6 52 31 235
2020 Science and technology 23 21 13 11 18 7 6 51 34 45
2020 Legal services 13 22 18 13 26 6 3 38 42 70
2020 Administration and operations 17 23 16 17 18 3 7 44 39 1325
2020 Human resources 27 31 15 11 12 2 2 60 24 440
2020 Financial management 23 28 16 17 14 1 1 52 31 190
2020 Procurement 18 32 13 10 21 2 3 53 33 80
2020 Real property 27 27 10 12 19 4 0 57 32 95
2020 Material management 18 28 11 14 24 1 3 49 40 45
2020 Information management 21 22 15 16 21 2 4 45 39 305
2020 Information technology 27 22 14 16 18 1 2 51 35 185
2020 Internal audit 23 34 9 13 22 0 0 56 35 25
2020 Data sciences 22 32 11 13 23 0 0 53 36 35
2020 Policy 23 31 19 12 12 3 0 56 25 115
2020 Project management 15 32 11 14 19 6 3 52 36 70
2020 Other services to the public 20 20 19 19 13 5 4 44 35 190
2020 None of the above 17 24 14 15 21 3 7 45 40 430
2019 Client contact centre 21 24 17 17 17 2 2 47 35 190
2019 Health care practitioners 14 15 22 12 25 4 9 33 42 65
2019 Federal regulators 14 24 27 16 19 0 0 38 35 35
2019 Compliance, inspection and enforcement 14 17 11 20 27 1 10 35 53 100
2019 Communications or public affairs 29 26 13 15 14 0 3 56 30 120
2019 Access to information and privacy 22 18 13 13 27 4 4 43 43 55
2019 Security 17 24 17 14 17 3 8 46 34 280
2019 Science and technology 27 23 20 9 9 11 0 57 21 45
2019 Legal services 18 21 8 23 24 2 3 41 50 60
2019 Administration and operations 18 22 16 18 20 2 5 43 40 1475
2019 Human resources 25 27 14 16 12 2 4 56 29 510
2019 Financial management 23 27 15 17 15 2 1 52 33 210
2019 Procurement 31 22 22 14 9 1 1 54 23 80
2019 Real property 16 28 24 15 16 1 1 45 31 95
2019 Material management 9 22 26 15 19 5 5 35 37 50
2019 Information management 19 28 16 16 17 1 2 49 35 355
2019 Information technology 24 24 18 17 13 2 2 50 31 175
2019 Internal audit 7 28 24 14 28 0 0 35 42 30
2019 Data sciences 31 21 10 18 19 1 0 53 37 40
2019 Policy 27 25 12 16 15 2 3 55 32 135
2019 Project management 24 23 15 12 26 0 1 47 38 100
2019 Other services to the public 22 23 16 14 15 0 10 50 32 220
2019 None of the above 20 22 15 16 18 3 5 46 37 480

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 31 16 11 13 1 0 59 24 110
2024 Health care practitioners 34 32 20 8 3 3 0 68 12 65
2024 Intelligence analysts 25 34 15 15 10 1 0 59 25 270
2024 Federal regulators 50 14 11 10 15 0 0 65 25 15
2024 Compliance, inspection and enforcement 29 33 5 12 21 0 0 62 33 60
2024 Communications or public affairs 22 35 21 8 14 0 0 57 22 110
2024 Access to information and privacy 37 35 10 7 10 0 2 73 17 60
2024 Security 33 37 15 6 9 0 0 70 15 175
2024 Science and technology 40 33 14 8 4 0 1 74 12 90
2024 Legal services 33 38 4 13 12 0 0 71 24 70
2024 Administration and operations 36 35 11 10 8 0 0 71 18 1185
2024 Human resources 33 36 13 12 6 1 0 69 18 450
2024 Financial management 30 41 15 8 5 0 0 72 13 180
2024 Procurement 32 42 10 5 10 0 0 74 16 75
2024 Real property 29 31 15 17 8 0 0 60 25 80
2024 Material management 39 33 23 5 1 0 0 71 6 45
2024 Information management 36 35 15 8 6 0 0 71 14 255
2024 Information technology 42 33 12 8 5 0 0 75 13 295
2024 Internal audit 30 55 10 5 0 0 0 86 5 20
2024 Evaluation 30 39 24 0 7 0 0 69 7 15
2024 Data sciences 41 39 11 6 4 0 0 80 9 30
2024 Policy 48 27 10 8 8 0 0 75 16 195
2024 Project management 32 39 13 10 7 0 0 70 17 110
2024 Other services to the public 27 35 18 11 7 2 0 63 18 175
2024 None of the above 34 33 9 12 11 0 1 68 23 300
2022 Client contact centre 34 30 13 12 10 0 0 65 22 135
2022 Health care practitioners 27 46 12 6 8 2 0 74 14 65
2022 Federal regulators 34 22 19 13 12 0 0 56 25 25
2022 Compliance, inspection and enforcement 36 27 9 17 10 1 0 64 27 120
2022 Communications or public affairs 28 33 18 13 8 0 0 61 21 80
2022 Access to information and privacy 28 52 6 8 5 0 0 80 14 50
2022 Security 31 39 13 7 8 1 0 71 15 265
2022 Science and technology 36 30 13 9 12 0 0 65 21 65
2022 Legal services 28 23 16 17 16 0 0 51 33 75
2022 Administration and operations 37 32 11 11 9 0 0 70 20 1100
2022 Human resources 42 35 9 7 6 0 1 78 13 425
2022 Financial management 32 41 11 12 5 0 0 73 16 205
2022 Procurement 47 23 10 12 7 0 0 70 19 75
2022 Real property 38 32 8 12 9 0 0 70 21 95
2022 Material management 50 37 9 1 3 0 0 86 5 50
2022 Information management 29 39 10 13 7 0 0 69 21 300
2022 Information technology 44 31 11 8 5 0 0 75 13 235
2022 Internal audit 49 46 4 0 0 0 0 96 0 25
2022 Evaluation 45 28 16 5 6 0 0 72 12 15
2022 Data sciences 34 38 9 10 8 0 0 72 19 35
2022 Policy 42 34 11 6 4 0 3 78 11 155
2022 Project management 38 40 8 10 5 0 0 77 15 115
2022 Other services to the public 34 39 11 6 10 0 0 73 16 200
2022 None of the above 30 37 12 10 10 0 1 68 20 385
2020 Client contact centre 29 34 14 12 9 2 0 64 22 145
2020 Health care practitioners 40 28 6 14 9 0 2 70 24 60
2020 Federal regulators 22 48 15 4 8 0 4 73 12 25
2020 Compliance, inspection and enforcement 38 28 16 9 9 0 0 66 18 80
2020 Communications or public affairs 32 33 17 14 4 0 0 65 18 90
2020 Access to information and privacy 19 34 13 18 12 4 0 56 31 40
2020 Security 40 30 14 8 7 0 0 70 16 230
2020 Science and technology 36 35 15 13 1 0 0 71 14 45
2020 Legal services 32 39 15 8 7 0 0 71 14 70
2020 Administration and operations 36 34 12 10 6 0 0 71 17 1325
2020 Human resources 37 37 14 7 4 1 0 75 12 440
2020 Financial management 37 44 10 4 5 0 0 81 9 190
2020 Procurement 33 43 8 11 5 0 0 76 15 80
2020 Real property 40 36 12 9 2 1 0 76 11 90
2020 Material management 39 41 6 10 5 0 0 79 15 45
2020 Information management 32 38 14 9 7 0 0 70 16 305
2020 Information technology 40 31 14 8 6 0 1 72 14 185
2020 Internal audit 50 36 14 0 0 0 0 86 0 20
2020 Data sciences 39 21 18 13 8 0 0 61 21 35
2020 Policy 39 38 9 12 2 0 0 77 14 115
2020 Project management 32 36 10 13 8 0 0 68 22 70
2020 Other services to the public 24 43 13 10 9 0 0 67 19 185
2020 None of the above 33 34 13 10 8 0 0 68 19 425
2019 Client contact centre 36 32 14 11 7 0 0 68 18 185
2019 Health care practitioners 43 33 11 1 8 1 2 79 9 65
2019 Federal regulators 38 46 6 8 3 0 0 84 11 35
2019 Compliance, inspection and enforcement 30 37 11 13 6 1 2 69 20 100
2019 Communications or public affairs 38 33 9 15 5 0 0 71 20 120
2019 Access to information and privacy 31 36 18 9 7 0 0 66 16 55
2019 Security 38 33 13 8 8 0 1 71 16 280
2019 Science and technology 45 30 12 8 4 0 0 75 13 45
2019 Legal services 32 26 13 21 7 2 0 59 28 60
2019 Administration and operations 35 37 13 8 6 0 1 73 14 1465
2019 Human resources 38 39 10 7 5 0 1 78 12 510
2019 Financial management 35 43 14 4 3 0 0 78 7 210
2019 Procurement 47 30 8 10 6 0 0 77 15 80
2019 Real property 31 47 12 7 2 0 0 79 9 95
2019 Material management 33 44 7 10 6 0 0 77 16 50
2019 Information management 32 37 14 10 6 0 0 69 17 355
2019 Information technology 40 31 15 10 2 0 1 72 13 175
2019 Internal audit 11 50 15 11 14 0 0 61 25 30
2019 Data sciences 42 28 10 20 0 0 0 70 20 40
2019 Policy 42 38 9 7 5 0 0 79 12 135
2019 Project management 36 32 14 9 9 0 0 68 18 100
2019 Other services to the public 28 35 17 10 9 0 0 64 19 220
2019 None of the above 35 34 12 9 8 0 1 70 17 475

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 26 24 8 7 1 0 60 15 105
2024 Health care practitioners 28 38 19 12 4 0 0 65 16 65
2024 Intelligence analysts 33 37 13 10 7 0 1 70 17 270
2024 Federal regulators 48 20 11 13 8 0 0 68 21 15
2024 Compliance, inspection and enforcement 37 29 7 14 13 0 0 66 27 60
2024 Communications or public affairs 28 28 27 6 10 0 0 57 16 110
2024 Access to information and privacy 36 45 6 9 2 2 0 82 11 60
2024 Security 36 31 13 12 8 0 0 67 19 175
2024 Science and technology 37 33 16 12 0 1 2 72 12 90
2024 Legal services 38 33 16 8 5 1 0 72 12 70
2024 Administration and operations 43 29 14 8 6 0 0 73 14 1185
2024 Human resources 38 29 16 9 7 0 1 68 16 450
2024 Financial management 37 39 11 5 7 0 0 77 12 180
2024 Procurement 31 41 14 7 7 0 0 72 14 75
2024 Real property 34 31 12 15 7 0 0 65 23 80
2024 Material management 43 29 27 1 0 0 0 71 1 45
2024 Information management 42 29 13 7 8 0 0 71 15 250
2024 Information technology 43 31 13 6 6 0 0 75 12 295
2024 Internal audit 47 44 9 0 0 0 0 91 0 20
2024 Evaluation 44 31 12 7 7 0 0 75 13 15
2024 Data sciences 51 26 11 8 4 0 0 77 12 30
2024 Policy 52 22 14 6 6 0 0 74 12 195
2024 Project management 46 32 11 9 2 0 0 78 11 110
2024 Other services to the public 33 33 17 8 7 1 2 67 15 175
2024 None of the above 41 30 10 9 10 0 0 71 19 300
2022 Client contact centre 39 29 14 9 8 0 0 69 17 135
2022 Health care practitioners 41 32 19 2 5 2 0 74 7 65
2022 Federal regulators 44 21 13 17 5 0 0 65 22 25
2022 Compliance, inspection and enforcement 42 31 14 4 7 0 1 74 12 120
2022 Communications or public affairs 34 32 15 8 6 5 0 70 14 80
2022 Access to information and privacy 45 34 8 5 9 0 0 79 14 50
2022 Security 38 35 15 5 7 0 1 73 12 265
2022 Science and technology 37 27 16 4 14 2 0 65 18 65
2022 Legal services 34 21 19 17 8 0 0 55 26 75
2022 Administration and operations 43 31 12 8 6 0 0 73 14 1100
2022 Human resources 42 34 10 7 6 0 1 77 13 425
2022 Financial management 43 33 13 8 3 0 0 76 11 205
2022 Procurement 49 34 8 4 5 0 0 83 9 75
2022 Real property 38 38 6 7 11 0 0 77 17 95
2022 Material management 44 38 11 4 2 0 0 83 7 50
2022 Information management 33 37 15 8 6 0 0 71 15 300
2022 Information technology 50 26 13 7 4 0 0 77 10 235
2022 Internal audit 69 27 4 0 0 0 0 96 0 25
2022 Evaluation 35 51 8 0 6 0 0 86 6 15
2022 Data sciences 41 32 14 8 5 0 0 73 13 35
2022 Policy 52 34 8 2 3 0 0 86 5 155
2022 Project management 47 33 10 6 4 0 0 80 10 115
2022 Other services to the public 40 32 15 7 6 0 0 72 13 200
2022 None of the above 34 35 11 11 8 0 2 70 19 385
2020 Client contact centre 31 33 18 10 8 1 0 64 19 145
2020 Health care practitioners 39 21 21 8 8 0 2 62 16 60
2020 Federal regulators 28 36 15 15 4 4 0 66 19 30
2020 Compliance, inspection and enforcement 35 30 12 14 9 0 1 65 23 80
2020 Communications or public affairs 34 38 10 9 8 0 0 72 18 90
2020 Access to information and privacy 25 36 15 10 10 0 4 64 21 40
2020 Security 37 31 17 8 6 0 1 68 14 235
2020 Science and technology 46 15 23 14 2 0 0 61 16 45
2020 Legal services 38 27 20 11 5 0 0 65 16 70
2020 Administration and operations 43 28 15 8 6 0 0 71 14 1330
2020 Human resources 41 33 15 6 4 1 0 75 10 440
2020 Financial management 43 37 12 5 4 0 0 80 8 190
2020 Procurement 40 40 9 10 2 0 0 79 12 80
2020 Real property 45 25 17 9 4 0 0 70 13 95
2020 Material management 44 24 15 10 8 0 0 68 18 45
2020 Information management 40 30 15 9 6 0 0 71 14 305
2020 Information technology 41 34 13 5 6 1 0 75 12 185
2020 Internal audit 35 52 13 0 0 0 0 87 0 25
2020 Data sciences 53 24 15 8 0 0 0 77 8 35
2020 Policy 49 33 12 5 2 0 0 81 7 115
2020 Project management 47 33 9 6 6 0 0 80 12 70
2020 Other services to the public 31 37 12 13 6 1 0 69 19 185
2020 None of the above 35 36 13 9 7 0 0 71 16 430
2019 Client contact centre 42 26 18 7 6 1 0 68 13 190
2019 Health care practitioners 36 32 16 6 9 0 0 69 15 65
2019 Federal regulators 41 40 8 2 5 3 0 84 8 35
2019 Compliance, inspection and enforcement 35 28 19 11 5 1 1 64 16 100
2019 Communications or public affairs 41 34 12 11 2 0 0 75 13 120
2019 Access to information and privacy 24 33 21 13 7 0 2 59 20 55
2019 Security 39 31 15 10 5 0 0 70 16 280
2019 Science and technology 37 30 16 12 2 0 2 69 15 45
2019 Legal services 37 30 15 14 3 0 0 67 18 60
2019 Administration and operations 40 34 13 7 5 0 0 74 13 1475
2019 Human resources 43 33 12 6 4 0 1 78 10 510
2019 Financial management 45 35 13 4 3 0 0 80 7 210
2019 Procurement 48 30 10 7 5 0 1 78 12 80
2019 Real property 36 41 12 7 4 0 0 78 11 95
2019 Material management 37 36 13 9 5 0 0 73 14 50
2019 Information management 39 33 15 9 5 0 0 71 13 355
2019 Information technology 43 31 13 8 4 0 1 74 12 175
2019 Internal audit 21 42 24 3 10 0 0 63 14 30
2019 Data sciences 58 27 10 2 3 0 0 86 5 40
2019 Policy 52 29 10 7 2 0 0 81 9 135
2019 Project management 49 22 13 10 7 0 0 70 17 100
2019 Other services to the public 34 32 18 10 4 0 0 67 15 220
2019 None of the above 41 30 14 6 8 0 1 72 14 480

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 24 12 8 10 0 0 71 18 110
2024 Health care practitioners 33 48 7 6 5 0 0 82 11 65
2024 Intelligence analysts 35 34 17 9 5 1 0 70 14 270
2024 Federal regulators 53 21 9 0 17 0 0 74 17 15
2024 Compliance, inspection and enforcement 40 22 5 15 17 0 0 62 32 60
2024 Communications or public affairs 40 35 17 4 4 0 0 75 8 110
2024 Access to information and privacy 45 36 6 10 4 0 0 80 14 60
2024 Security 37 36 15 6 6 0 0 73 12 175
2024 Science and technology 54 32 9 2 2 0 0 87 4 90
2024 Legal services 43 32 11 11 2 0 1 76 13 70
2024 Administration and operations 42 33 13 7 5 0 0 75 13 1185
2024 Human resources 41 33 14 9 4 0 0 74 12 445
2024 Financial management 34 46 10 6 3 0 0 80 10 180
2024 Procurement 28 55 4 6 7 0 0 83 12 75
2024 Real property 29 30 10 20 12 0 0 59 31 80
2024 Material management 52 32 8 6 1 0 0 84 8 45
2024 Information management 44 35 9 6 6 0 0 79 11 255
2024 Information technology 45 33 11 6 5 0 0 77 11 295
2024 Internal audit 29 53 14 5 0 0 0 81 5 20
2024 Evaluation 44 37 7 6 7 0 0 81 12 15
2024 Data sciences 39 39 7 15 0 0 0 78 15 30
2024 Policy 53 26 8 7 6 0 0 79 13 195
2024 Project management 41 37 10 10 1 0 1 78 11 110
2024 Other services to the public 37 40 10 9 4 0 0 77 13 175
2024 None of the above 44 32 7 9 9 0 1 76 17 300
2022 Client contact centre 44 32 10 7 6 0 0 77 13 135
2022 Health care practitioners 42 35 9 6 6 2 0 78 13 65
2022 Federal regulators 38 25 11 13 12 0 0 63 25 25
2022 Compliance, inspection and enforcement 37 36 11 6 9 1 0 73 15 120
2022 Communications or public affairs 40 37 10 6 7 0 0 77 13 80
2022 Access to information and privacy 36 42 15 3 5 0 0 77 8 50
2022 Security 40 39 10 5 7 0 0 78 12 265
2022 Science and technology 47 32 9 3 8 1 0 80 11 65
2022 Legal services 35 26 22 8 10 0 0 60 17 75
2022 Administration and operations 43 31 12 8 6 0 0 74 14 1105
2022 Human resources 46 30 10 9 5 0 1 77 13 425
2022 Financial management 40 40 8 6 5 0 0 80 11 205
2022 Procurement 46 34 5 10 4 0 0 80 15 75
2022 Real property 34 31 8 12 15 0 0 65 27 95
2022 Material management 33 51 8 7 1 0 0 84 8 50
2022 Information management 39 37 13 7 4 0 0 76 11 300
2022 Information technology 52 28 9 5 6 0 0 80 11 235
2022 Internal audit 56 31 4 9 0 0 0 87 9 25
2022 Evaluation 51 37 0 12 0 0 0 88 12 15
2022 Data sciences 44 25 13 8 9 0 0 69 18 35
2022 Policy 51 31 11 4 3 0 0 82 8 155
2022 Project management 41 41 4 8 5 0 1 82 14 115
2022 Other services to the public 44 30 10 8 10 0 0 73 17 195
2022 None of the above 32 38 14 10 6 0 1 70 16 385
2020 Client contact centre 36 46 7 7 5 0 0 82 11 145
2020 Health care practitioners 30 45 8 6 11 0 0 75 17 60
2020 Federal regulators 28 36 18 7 7 4 0 66 15 30
2020 Compliance, inspection and enforcement 32 34 12 16 5 0 1 67 21 80
2020 Communications or public affairs 30 44 12 9 6 0 0 74 14 90
2020 Access to information and privacy 34 28 20 13 3 3 0 64 16 40
2020 Security 42 41 9 4 3 1 0 83 7 235
2020 Science and technology 53 18 13 9 4 2 0 73 13 45
2020 Legal services 39 41 14 5 1 0 0 79 6 65
2020 Administration and operations 40 37 12 8 4 0 0 77 12 1320
2020 Human resources 44 33 12 8 3 0 0 77 12 440
2020 Financial management 42 39 12 4 3 1 0 81 7 190
2020 Procurement 36 37 7 13 7 0 0 73 20 80
2020 Real property 35 34 12 15 4 0 0 69 19 90
2020 Material management 34 40 8 12 6 0 0 74 18 45
2020 Information management 38 40 10 8 4 0 0 79 12 305
2020 Information technology 40 36 14 6 4 0 0 76 10 185
2020 Internal audit 50 41 9 0 0 0 0 91 0 20
2020 Data sciences 42 37 15 5 0 0 0 79 5 35
2020 Policy 39 41 7 10 3 0 0 80 12 115
2020 Project management 37 31 14 10 7 0 0 69 17 70
2020 Other services to the public 32 41 11 11 5 0 0 73 16 185
2020 None of the above 35 40 13 8 4 0 0 75 13 430
2019 Client contact centre 40 37 11 9 3 0 0 77 12 185
2019 Health care practitioners 42 30 11 7 10 0 0 72 17 65
2019 Federal regulators 38 37 11 11 3 0 0 75 14 35
2019 Compliance, inspection and enforcement 28 44 10 9 8 0 0 73 17 95
2019 Communications or public affairs 38 45 6 9 3 0 0 83 12 120
2019 Access to information and privacy 27 35 22 11 6 0 0 62 16 55
2019 Security 42 38 11 5 4 0 1 80 9 275
2019 Science and technology 48 37 6 9 0 0 0 85 9 45
2019 Legal services 30 51 4 14 2 0 0 81 15 60
2019 Administration and operations 42 36 10 8 4 0 0 78 12 1450
2019 Human resources 44 39 8 5 3 0 1 84 8 505
2019 Financial management 41 40 12 5 2 0 0 81 8 210
2019 Procurement 47 32 11 9 2 0 0 79 11 80
2019 Real property 25 46 15 10 4 0 0 71 14 95
2019 Material management 25 45 18 10 1 0 0 71 12 50
2019 Information management 39 38 13 7 3 0 0 77 10 350
2019 Information technology 36 40 11 10 2 0 1 77 12 175
2019 Internal audit 28 38 21 7 3 3 0 68 11 30
2019 Data sciences 46 31 14 7 2 0 0 77 9 40
2019 Policy 40 38 12 7 2 1 0 79 9 135
2019 Project management 37 36 14 7 6 0 0 72 13 95
2019 Other services to the public 41 36 12 6 5 0 0 77 11 215
2019 None of the above 40 36 11 7 5 0 0 76 12 475

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 32 21 11 10 1 1 57 22 110
2024 Health care practitioners 19 43 15 9 10 4 0 65 20 65
2024 Intelligence analysts 18 40 13 15 6 7 1 63 23 270
2024 Federal regulators 23 29 14 10 12 13 0 59 24 15
2024 Compliance, inspection and enforcement 19 26 17 14 16 6 1 49 33 60
2024 Communications or public affairs 20 38 22 9 11 0 0 58 20 110
2024 Access to information and privacy 28 34 18 10 6 3 2 65 16 60
2024 Security 30 34 16 9 9 0 2 65 19 175
2024 Science and technology 26 44 17 7 1 4 1 73 9 90
2024 Legal services 20 45 13 11 8 3 0 66 20 65
2024 Administration and operations 26 39 14 10 7 3 0 67 18 1180
2024 Human resources 22 42 17 10 5 3 0 67 15 450
2024 Financial management 25 37 21 8 7 3 0 64 15 180
2024 Procurement 30 30 17 14 5 2 1 62 20 75
2024 Real property 26 33 21 6 11 2 0 61 18 80
2024 Material management 34 42 22 1 0 0 0 76 1 45
2024 Information management 29 34 18 9 5 4 1 66 15 255
2024 Information technology 34 37 12 9 5 2 0 73 15 295
2024 Internal audit 4 81 5 0 4 5 0 90 5 20
2024 Evaluation 31 43 13 13 0 0 0 74 13 15
2024 Data sciences 21 39 30 10 0 0 0 60 10 30
2024 Policy 35 36 11 9 6 1 1 72 16 195
2024 Project management 24 47 15 5 4 4 1 75 9 110
2024 Other services to the public 24 41 18 5 7 6 1 68 12 175
2024 None of the above 27 36 14 13 6 2 1 65 20 300
2022 Client contact centre 26 31 19 13 5 6 0 61 19 140
2022 Health care practitioners 24 42 11 12 6 6 0 70 19 65
2022 Federal regulators 22 39 10 11 17 0 0 61 28 25
2022 Compliance, inspection and enforcement 20 34 13 20 10 3 0 56 31 120
2022 Communications or public affairs 25 29 19 15 9 4 0 56 24 80
2022 Access to information and privacy 34 34 17 8 4 2 1 70 12 50
2022 Security 20 46 11 13 4 4 1 70 18 265
2022 Science and technology 31 29 15 10 11 4 0 63 22 65
2022 Legal services 21 32 16 17 9 3 0 56 27 75
2022 Administration and operations 29 38 14 9 8 2 0 69 17 1100
2022 Human resources 22 46 12 11 5 3 0 71 16 420
2022 Financial management 25 45 12 11 5 2 0 71 16 205
2022 Procurement 33 34 18 7 7 1 0 68 13 75
2022 Real property 25 40 11 15 7 1 0 66 22 95
2022 Material management 31 39 17 6 1 6 0 74 8 50
2022 Information management 21 42 16 10 7 5 0 66 17 300
2022 Information technology 31 41 13 7 5 3 0 74 12 235
2022 Internal audit 38 46 4 12 0 0 0 83 12 25
2022 Evaluation 36 58 0 0 6 0 0 94 6 15
2022 Data sciences 24 33 7 18 13 4 0 60 33 35
2022 Policy 33 39 16 9 2 0 1 72 12 150
2022 Project management 35 36 15 10 3 1 0 72 14 115
2022 Other services to the public 28 43 12 7 6 4 0 74 14 200
2022 None of the above 24 35 17 12 8 4 1 61 21 385
2020 Client contact centre 26 41 14 11 6 0 1 69 17 145
2020 Health care practitioners 36 34 9 17 4 0 0 69 21 60
2020 Federal regulators 21 36 14 15 11 4 0 59 26 30
2020 Compliance, inspection and enforcement 25 31 11 20 7 6 0 60 29 80
2020 Communications or public affairs 19 44 22 6 5 2 2 66 11 90
2020 Access to information and privacy 21 34 17 13 7 8 0 60 22 40
2020 Security 31 36 14 10 3 5 0 71 14 235
2020 Science and technology 30 32 18 13 2 5 0 65 16 45
2020 Legal services 18 44 19 10 4 3 0 65 15 70
2020 Administration and operations 29 39 15 9 4 3 0 71 14 1325
2020 Human resources 29 39 18 6 3 4 0 72 10 440
2020 Financial management 25 48 16 5 2 3 1 76 8 190
2020 Procurement 21 47 11 11 6 4 1 71 17 80
2020 Real property 27 40 16 11 2 4 0 70 13 90
2020 Material management 28 36 18 12 1 5 0 67 14 45
2020 Information management 24 41 14 11 6 4 1 68 17 305
2020 Information technology 28 38 20 6 5 3 0 68 12 180
2020 Internal audit 18 47 26 4 0 4 0 68 4 25
2020 Data sciences 34 30 16 21 0 0 0 64 21 35
2020 Policy 37 36 13 8 2 4 0 76 10 115
2020 Project management 26 40 17 11 3 3 0 68 15 70
2020 Other services to the public 19 42 15 13 6 4 1 64 21 190
2020 None of the above 25 41 14 9 8 4 0 68 17 425
2019 Client contact centre 28 33 18 10 6 4 1 64 17 190
2019 Health care practitioners 32 31 16 9 9 4 0 65 18 65
2019 Federal regulators 36 39 11 8 3 3 0 78 11 35
2019 Compliance, inspection and enforcement 21 44 20 12 2 1 0 65 15 100
2019 Communications or public affairs 22 45 21 9 2 0 0 68 11 120
2019 Access to information and privacy 13 38 20 16 3 8 2 57 22 55
2019 Security 29 35 21 7 6 2 0 66 13 280
2019 Science and technology 25 42 16 8 0 8 0 73 9 45
2019 Legal services 31 29 21 13 3 3 0 62 16 60
2019 Administration and operations 27 41 16 8 4 3 0 71 13 1470
2019 Human resources 26 46 14 7 4 3 1 75 10 510
2019 Financial management 24 46 15 9 3 3 0 73 12 210
2019 Procurement 29 46 11 8 2 2 1 78 11 80
2019 Real property 22 51 19 5 2 2 0 74 7 95
2019 Material management 30 39 15 8 5 3 0 71 13 50
2019 Information management 24 42 17 10 5 2 1 68 15 355
2019 Information technology 27 39 14 10 4 4 1 70 15 175
2019 Internal audit 6 45 28 10 7 3 0 53 18 30
2019 Data sciences 21 39 22 14 0 4 0 63 14 40
2019 Policy 28 47 11 13 1 1 0 75 14 135
2019 Project management 30 35 19 8 8 1 0 65 16 100
2019 Other services to the public 26 38 16 14 4 1 0 65 18 220
2019 None of the above 28 36 16 11 5 3 1 67 17 475

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 20 13 9 11 0 0 67 20 110
2024 Health care practitioners 48 25 13 8 6 0 0 73 14 65
2024 Intelligence analysts 42 29 7 11 10 1 0 72 21 270
2024 Federal regulators 53 14 9 11 13 0 0 67 24 15
2024 Compliance, inspection and enforcement 43 22 8 10 16 1 0 66 26 60
2024 Communications or public affairs 37 34 10 9 9 0 1 72 18 110
2024 Access to information and privacy 47 22 20 1 9 0 0 69 11 55
2024 Security 47 31 8 6 7 0 0 79 13 175
2024 Science and technology 62 21 10 4 0 3 1 86 4 85
2024 Legal services 56 20 6 10 9 0 0 76 18 70
2024 Administration and operations 51 29 7 8 5 0 0 80 13 1185
2024 Human resources 50 28 8 8 5 1 0 78 13 445
2024 Financial management 42 31 11 10 6 0 0 74 15 180
2024 Procurement 63 22 7 4 4 0 0 85 8 75
2024 Real property 44 30 9 9 9 0 0 74 18 80
2024 Material management 53 33 7 2 1 4 0 90 3 45
2024 Information management 46 27 12 8 6 0 0 73 14 255
2024 Information technology 50 24 8 7 8 2 1 76 16 295
2024 Internal audit 38 50 0 11 0 0 0 89 11 20
2024 Evaluation 63 31 0 7 0 0 0 93 7 15
2024 Data sciences 48 32 5 14 0 0 0 80 14 30
2024 Policy 51 28 5 7 8 0 0 79 16 195
2024 Project management 42 34 13 8 3 0 0 76 11 110
2024 Other services to the public 49 30 9 8 5 0 0 79 13 175
2024 None of the above 51 27 6 8 7 0 1 78 15 300
2022 Client contact centre 49 23 11 7 10 0 1 72 16 140
2022 Health care practitioners 47 35 7 7 5 0 0 81 12 65
2022 Federal regulators 25 42 4 8 21 0 0 67 29 25
2022 Compliance, inspection and enforcement 41 29 9 9 10 0 1 71 20 120
2022 Communications or public affairs 39 38 8 10 4 0 0 77 14 80
2022 Access to information and privacy 54 27 10 3 7 0 0 81 10 50
2022 Security 52 28 7 6 7 0 0 80 13 265
2022 Science and technology 49 22 7 14 7 0 0 72 21 65
2022 Legal services 44 27 5 13 11 0 0 71 25 75
2022 Administration and operations 50 26 9 9 6 0 0 76 15 1100
2022 Human resources 54 26 6 7 5 1 0 81 13 420
2022 Financial management 52 29 3 9 6 0 1 81 16 205
2022 Procurement 52 24 5 4 13 2 0 77 18 75
2022 Real property 39 36 4 9 11 0 0 75 20 95
2022 Material management 45 47 6 1 1 0 0 92 2 50
2022 Information management 45 33 9 7 7 0 0 77 14 300
2022 Information technology 60 22 8 4 5 0 0 83 9 235
2022 Internal audit 79 17 4 0 0 0 0 96 0 25
2022 Evaluation 64 31 0 5 0 0 0 95 5 15
2022 Data sciences 60 20 9 3 8 0 0 80 11 35
2022 Policy 59 22 8 7 4 0 0 81 10 155
2022 Project management 42 40 5 6 8 0 0 81 14 115
2022 Other services to the public 44 29 9 10 8 0 0 74 18 200
2022 None of the above 44 28 11 8 10 0 0 71 17 385
2020 Client contact centre 41 30 11 9 8 1 0 72 17 140
2020 Health care practitioners 44 30 11 10 4 0 1 74 14 60
2020 Federal regulators 45 36 8 7 0 4 0 85 8 30
2020 Compliance, inspection and enforcement 40 31 12 11 6 0 0 71 18 80
2020 Communications or public affairs 41 28 14 10 8 0 0 69 18 90
2020 Access to information and privacy 32 32 16 8 8 4 0 67 16 35
2020 Security 57 30 5 4 3 0 0 87 8 235
2020 Science and technology 59 23 8 7 2 0 0 82 10 45
2020 Legal services 42 35 10 7 5 0 0 77 12 70
2020 Administration and operations 54 27 8 7 4 0 0 81 10 1320
2020 Human resources 53 31 7 5 3 0 0 85 8 440
2020 Financial management 52 30 10 6 3 0 0 82 8 190
2020 Procurement 48 28 8 5 11 0 0 76 16 80
2020 Real property 43 26 16 7 7 0 0 69 15 90
2020 Material management 53 32 8 7 0 0 0 85 7 45
2020 Information management 51 28 10 6 4 0 1 80 10 300
2020 Information technology 55 24 10 7 4 0 0 79 11 180
2020 Internal audit 53 35 4 4 4 0 0 87 8 25
2020 Data sciences 44 27 5 21 3 0 0 72 23 35
2020 Policy 48 25 7 12 8 0 0 73 20 115
2020 Project management 51 31 9 7 3 0 0 81 10 70
2020 Other services to the public 43 29 14 9 5 0 0 72 14 185
2020 None of the above 48 26 12 8 4 1 0 75 13 430
2019 Client contact centre 50 30 7 8 5 0 0 80 13 185
2019 Health care practitioners 57 25 5 3 9 0 1 83 12 65
2019 Federal regulators 43 41 5 5 6 0 0 84 11 35
2019 Compliance, inspection and enforcement 45 35 4 9 5 0 1 82 14 100
2019 Communications or public affairs 48 25 10 11 6 0 0 73 16 120
2019 Access to information and privacy 40 29 13 11 5 2 0 70 16 55
2019 Security 57 30 8 3 2 0 0 87 6 280
2019 Science and technology 63 22 5 7 0 2 0 87 8 45
2019 Legal services 44 30 15 8 3 0 0 74 11 60
2019 Administration and operations 54 27 8 6 4 0 0 82 10 1470
2019 Human resources 60 26 6 6 2 0 0 86 8 510
2019 Financial management 55 32 4 5 3 0 0 88 8 210
2019 Procurement 52 28 7 5 6 2 0 82 11 80
2019 Real property 34 46 8 8 4 0 0 80 12 95
2019 Material management 42 39 9 1 7 2 0 82 9 50
2019 Information management 51 32 8 6 2 0 0 84 8 355
2019 Information technology 57 26 12 3 2 0 0 83 5 175
2019 Internal audit 56 34 3 3 3 0 0 90 7 30
2019 Data sciences 52 32 4 12 0 0 0 84 12 40
2019 Policy 66 24 4 3 3 0 0 90 6 135
2019 Project management 58 25 9 3 5 0 0 83 8 100
2019 Other services to the public 43 32 12 8 5 0 0 75 13 220
2019 None of the above 51 29 9 5 5 0 0 80 10 475

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 33 8 2 4 0 4 85 7 110
2024 Health care practitioners 32 37 18 3 10 0 0 69 13 65
2024 Intelligence analysts 39 33 12 8 5 1 2 74 13 270
2024 Federal regulators 37 23 8 9 24 0 0 59 33 15
2024 Compliance, inspection and enforcement 32 23 14 9 21 0 2 55 30 60
2024 Communications or public affairs 50 23 20 2 4 0 1 74 6 110
2024 Access to information and privacy 37 23 17 14 7 0 3 62 21 60
2024 Security 39 32 13 11 3 0 3 72 15 175
2024 Science and technology 55 30 9 2 1 0 4 88 3 90
2024 Legal services 45 34 15 2 2 0 1 80 4 70
2024 Administration and operations 45 29 16 5 4 0 1 75 9 1185
2024 Human resources 35 32 17 9 6 0 1 67 16 450
2024 Financial management 30 38 16 8 8 0 0 68 16 180
2024 Procurement 41 27 13 9 8 0 1 70 17 75
2024 Real property 32 32 18 5 13 0 0 63 18 80
2024 Material management 46 35 8 2 6 0 3 84 8 45
2024 Information management 52 24 12 7 3 0 2 78 10 255
2024 Information technology 48 29 14 5 4 0 1 77 9 295
2024 Internal audit 34 52 13 0 0 0 0 87 0 20
2024 Evaluation 44 38 12 7 0 0 0 82 7 15
2024 Data sciences 38 32 11 11 7 0 0 70 18 30
2024 Policy 44 29 17 7 1 1 1 75 8 195
2024 Project management 54 18 18 5 4 0 0 72 9 110
2024 Other services to the public 41 31 14 6 2 1 5 77 9 175
2024 None of the above 46 30 13 5 4 0 1 77 10 300
2022 Client contact centre 47 31 9 5 2 0 7 83 7 140
2022 Health care practitioners 32 30 17 8 12 0 0 63 20 65
2022 Federal regulators 34 15 32 0 19 0 0 48 19 25
2022 Compliance, inspection and enforcement 33 29 15 9 9 1 5 66 19 120
2022 Communications or public affairs 45 22 16 9 3 0 5 71 12 80
2022 Access to information and privacy 40 22 19 12 6 0 0 62 19 50
2022 Security 44 29 12 7 6 0 2 75 13 265
2022 Science and technology 53 31 5 7 0 2 2 87 7 65
2022 Legal services 41 27 16 5 8 0 3 70 14 75
2022 Administration and operations 41 28 15 9 6 0 1 70 15 1105
2022 Human resources 36 33 16 7 7 0 1 70 14 420
2022 Financial management 36 39 16 2 6 0 0 76 8 205
2022 Procurement 31 20 22 10 18 0 0 50 28 75
2022 Real property 23 28 27 10 11 0 0 51 22 95
2022 Material management 25 54 11 2 8 0 0 79 10 50
2022 Information management 42 32 15 4 5 0 2 75 9 300
2022 Information technology 48 32 11 4 4 0 1 81 8 235
2022 Internal audit 51 25 24 0 0 0 0 76 0 25
2022 Evaluation 52 15 27 5 0 0 0 68 5 15
2022 Data sciences 45 29 16 9 0 0 0 75 9 35
2022 Policy 43 28 14 10 3 0 2 73 13 155
2022 Project management 37 27 23 9 4 0 0 63 14 115
2022 Other services to the public 52 24 14 5 4 0 1 77 9 200
2022 None of the above 43 29 16 4 3 0 4 75 8 385
2020 Client contact centre 53 26 13 1 2 0 5 83 3 145
2020 Health care practitioners 25 26 20 18 11 0 0 51 29 60
2020 Federal regulators 35 11 29 4 15 4 4 49 20 30
2020 Compliance, inspection and enforcement 29 33 17 12 8 0 1 63 20 80
2020 Communications or public affairs 42 25 19 4 4 0 6 71 9 90
2020 Access to information and privacy 34 27 20 7 12 0 0 60 20 40
2020 Security 44 32 12 5 4 0 1 78 10 230
2020 Science and technology 59 19 16 1 4 0 0 78 6 45
2020 Legal services 30 32 19 4 14 0 0 63 18 70
2020 Administration and operations 42 29 17 7 5 0 0 71 12 1325
2020 Human resources 33 30 20 10 7 0 0 64 17 440
2020 Financial management 38 35 15 6 5 0 0 74 11 190
2020 Procurement 25 35 23 9 7 0 0 61 17 75
2020 Real property 26 27 31 14 2 0 0 54 15 95
2020 Material management 33 45 21 1 0 0 0 78 1 45
2020 Information management 40 30 14 9 5 0 2 72 14 305
2020 Information technology 39 34 16 6 4 0 1 74 10 185
2020 Internal audit 53 30 8 5 0 4 0 86 5 25
2020 Data sciences 37 19 25 13 5 0 0 56 18 35
2020 Policy 31 31 18 10 10 0 0 63 20 115
2020 Project management 34 41 10 13 3 0 0 74 16 70
2020 Other services to the public 44 29 15 6 3 1 2 75 9 190
2020 None of the above 39 31 16 6 5 1 3 72 11 425
2019 Client contact centre 56 30 10 3 1 0 1 86 4 185
2019 Health care practitioners 32 23 25 8 12 0 0 55 20 65
2019 Federal regulators 40 10 14 19 14 3 0 52 34 35
2019 Compliance, inspection and enforcement 21 33 16 10 18 1 1 55 29 100
2019 Communications or public affairs 45 31 11 7 4 0 2 78 11 120
2019 Access to information and privacy 27 20 19 17 16 0 2 48 33 55
2019 Security 44 31 14 5 5 0 0 76 10 270
2019 Science and technology 56 29 9 2 0 0 3 88 2 45
2019 Legal services 36 27 19 7 10 0 2 64 17 60
2019 Administration and operations 41 28 17 8 5 0 1 70 13 1460
2019 Human resources 38 31 17 8 6 0 0 69 13 505
2019 Financial management 44 31 15 5 4 0 0 76 9 210
2019 Procurement 29 37 20 9 5 1 0 66 14 80
2019 Real property 30 29 24 9 7 0 0 60 17 95
2019 Material management 45 26 16 8 5 0 0 71 13 50
2019 Information management 40 28 15 10 5 0 2 69 15 355
2019 Information technology 42 32 14 9 2 1 1 74 12 170
2019 Internal audit 48 24 24 4 0 0 0 72 4 30
2019 Data sciences 44 32 15 5 5 0 0 76 10 40
2019 Policy 41 26 20 11 2 0 1 67 13 135
2019 Project management 44 27 18 9 2 0 1 71 11 100
2019 Other services to the public 43 30 15 6 3 0 3 75 9 220
2019 None of the above 47 27 15 6 2 0 3 76 8 475

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 24 9 5 11 2 9 71 18 110
2024 Health care practitioners 65 29 1 3 2 0 1 94 4 65
2024 Intelligence analysts 63 22 5 3 4 1 3 88 7 270
2024 Federal regulators 71 16 5 0 8 0 0 87 8 15
2024 Compliance, inspection and enforcement 51 17 8 7 14 1 2 70 22 60
2024 Communications or public affairs 55 15 8 1 7 1 12 81 10 110
2024 Access to information and privacy 60 18 8 3 3 0 8 84 7 60
2024 Security 61 20 6 3 4 1 5 87 7 175
2024 Science and technology 80 16 0 2 1 1 1 97 3 90
2024 Legal services 54 19 7 7 7 1 5 78 14 70
2024 Administration and operations 59 22 5 3 6 2 2 84 10 1185
2024 Human resources 64 20 7 5 2 1 0 86 7 450
2024 Financial management 60 24 5 3 4 2 1 88 7 180
2024 Procurement 67 18 5 2 4 4 0 89 6 75
2024 Real property 67 14 11 4 4 0 0 81 7 80
2024 Material management 54 33 4 3 3 0 3 90 6 45
2024 Information management 60 19 9 2 7 2 2 82 9 255
2024 Information technology 65 21 5 3 3 1 2 88 7 295
2024 Internal audit 81 19 0 0 0 0 0 100 0 20
2024 Evaluation 87 7 0 0 7 0 0 93 7 15
2024 Data sciences 61 20 9 10 0 0 0 81 10 30
2024 Policy 73 19 3 2 3 0 0 92 5 195
2024 Project management 70 18 6 1 3 2 1 90 4 110
2024 Other services to the public 45 23 8 4 5 2 12 80 11 175
2024 None of the above 58 19 7 3 6 1 6 83 9 300
2022 Client contact centre 42 18 8 3 10 2 17 74 16 140
2022 Health care practitioners 72 16 9 0 3 0 0 88 3 65
2022 Federal regulators 69 9 4 4 14 0 0 78 18 25
2022 Compliance, inspection and enforcement 53 20 5 6 7 3 6 80 15 120
2022 Communications or public affairs 49 20 9 1 3 0 18 83 5 80
2022 Access to information and privacy 61 33 0 0 6 0 0 94 6 50
2022 Security 61 24 7 2 3 1 2 88 5 265
2022 Science and technology 57 29 6 3 3 0 2 88 6 65
2022 Legal services 51 30 7 4 7 1 0 81 11 75
2022 Administration and operations 59 21 7 3 5 3 3 84 8 1105
2022 Human resources 68 20 4 3 5 1 0 89 7 425
2022 Financial management 71 20 5 2 2 0 0 91 4 205
2022 Procurement 77 15 3 2 2 1 0 94 3 75
2022 Real property 59 22 10 2 5 2 0 83 8 95
2022 Material management 46 23 0 10 10 0 13 78 22 50
2022 Information management 53 28 6 4 5 2 1 84 9 300
2022 Information technology 69 19 4 1 3 1 2 91 5 235
2022 Internal audit 70 26 3 0 0 0 0 97 0 25
2022 Evaluation 80 20 0 0 0 0 0 100 0 15
2022 Data sciences 70 16 9 0 5 0 0 85 5 35
2022 Policy 74 16 4 3 3 1 1 91 6 155
2022 Project management 70 21 4 1 2 2 0 93 3 115
2022 Other services to the public 51 21 5 4 7 2 9 82 13 200
2022 None of the above 56 21 6 3 9 0 5 81 13 385

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 41 40 19 110
2024 Health care practitioners 29 38 33 65
2024 Intelligence analysts 43 32 25 270
2024 Federal regulators 38 35 27 15
2024 Compliance, inspection and enforcement 58 15 27 60
2024 Communications or public affairs 26 39 35 110
2024 Access to information and privacy 39 36 25 60
2024 Security 38 31 31 175
2024 Science and technology 28 48 24 90
2024 Legal services 45 35 20 70
2024 Administration and operations 42 29 28 1185
2024 Human resources 36 30 34 450
2024 Financial management 38 36 26 180
2024 Procurement 42 32 26 75
2024 Real property 41 29 31 80
2024 Material management 41 41 18 45
2024 Information management 34 28 38 255
2024 Information technology 34 39 28 295
2024 Internal audit 31 20 49 20
2024 Evaluation 26 31 43 15
2024 Data sciences 29 37 34 30
2024 Policy 43 23 33 195
2024 Project management 46 25 29 110
2024 Other services to the public 22 46 32 175
2024 None of the above 34 39 27 300
2022 Client contact centre 35 36 29 140
2022 Health care practitioners 30 34 36 65
2022 Federal regulators 57 20 22 25
2022 Compliance, inspection and enforcement 38 26 36 120
2022 Communications or public affairs 32 32 36 80
2022 Access to information and privacy 58 19 23 50
2022 Security 45 24 32 265
2022 Science and technology 33 45 23 65
2022 Legal services 37 25 38 75
2022 Administration and operations 38 30 32 1105
2022 Human resources 42 25 33 425
2022 Financial management 43 31 27 205
2022 Procurement 31 31 37 75
2022 Real property 50 21 29 95
2022 Material management 38 24 37 50
2022 Information management 48 28 24 300
2022 Information technology 42 35 23 235
2022 Internal audit 39 17 44 25
2022 Evaluation 38 19 43 15
2022 Data sciences 46 35 19 35
2022 Policy 39 24 37 155
2022 Project management 39 22 38 115
2022 Other services to the public 33 35 32 200
2022 None of the above 33 34 33 385
2020 Client contact centre 25 44 31 145
2020 Health care practitioners 21 36 43 60
2020 Federal regulators 39 37 24 30
2020 Compliance, inspection and enforcement 34 34 33 80
2020 Communications or public affairs 29 40 31 90
2020 Access to information and privacy 17 41 41 40
2020 Security 28 33 39 235
2020 Science and technology 22 45 34 45
2020 Legal services 16 44 40 70
2020 Administration and operations 27 39 35 1330
2020 Human resources 24 37 39 440
2020 Financial management 23 41 36 190
2020 Procurement 20 35 45 80
2020 Real property 26 32 42 95
2020 Material management 18 38 44 45
2020 Information management 26 39 35 305
2020 Information technology 25 39 37 185
2020 Internal audit 17 23 60 25
2020 Data sciences 29 45 26 35
2020 Policy 35 31 34 115
2020 Project management 23 27 50 70
2020 Other services to the public 15 54 32 190
2020 None of the above 21 45 34 430
2019 Client contact centre 28 37 35 190
2019 Health care practitioners 19 45 37 65
2019 Federal regulators 26 33 40 35
2019 Compliance, inspection and enforcement 34 34 32 100
2019 Communications or public affairs 20 40 40 120
2019 Access to information and privacy 34 28 38 55
2019 Security 30 32 38 280
2019 Science and technology 29 55 16 45
2019 Legal services 29 34 38 60
2019 Administration and operations 30 36 34 1480
2019 Human resources 30 34 36 510
2019 Financial management 22 37 41 210
2019 Procurement 31 37 31 80
2019 Real property 31 30 39 95
2019 Material management 32 42 26 50
2019 Information management 29 34 37 355
2019 Information technology 28 26 46 175
2019 Internal audit 35 21 44 30
2019 Data sciences 30 29 41 40
2019 Policy 37 22 40 135
2019 Project management 33 30 38 100
2019 Other services to the public 19 43 38 220
2019 None of the above 22 41 37 480

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Client contact centre 14 52 18 2 4 9 45
2024 Health care practitioners 16 20 36 10 18 0 20
2024 Intelligence analysts 6 47 24 6 3 13 110
2024 Compliance, inspection and enforcement 20 26 34 12 0 8 35
2024 Communications or public affairs 3 42 22 18 6 9 30
2024 Access to information and privacy 7 72 8 7 0 5 20
2024 Security 17 42 19 8 9 6 65
2024 Science and technology 4 58 7 0 19 11 20
2024 Legal services 13 41 36 6 0 3 30
2024 Administration and operations 19 43 21 4 6 7 475
2024 Human resources 13 49 25 4 6 3 155
2024 Financial management 15 54 12 6 5 7 65
2024 Procurement 32 34 15 0 8 10 25
2024 Real property 21 36 32 3 3 6 30
2024 Material management 15 43 6 0 35 0 15
2024 Information management 18 47 20 2 9 4 85
2024 Information technology 14 38 28 6 12 3 95
2024 Policy 9 61 15 4 5 7 80
2024 Project management 5 55 23 2 4 10 50
2024 Other services to the public 31 25 29 8 2 5 40
2024 None of the above 24 39 18 5 9 6 100
2022 Client contact centre 16 47 20 0 5 12 45
2022 Health care practitioners 31 21 6 5 19 17 20
2022 Federal regulators 12 55 33 0 0 0 15
2022 Compliance, inspection and enforcement 6 32 39 3 7 13 45
2022 Communications or public affairs 3 20 43 15 10 9 25
2022 Access to information and privacy 18 58 21 0 0 2 30
2022 Security 14 39 25 7 3 11 120
2022 Science and technology 16 41 41 3 0 0 20
2022 Legal services 9 49 26 0 7 9 25
2022 Administration and operations 18 41 23 5 4 11 405
2022 Human resources 9 45 26 2 10 8 165
2022 Financial management 27 40 22 3 5 4 80
2022 Procurement 12 44 30 4 0 9 25
2022 Real property 27 38 20 7 0 8 45
2022 Material management 48 33 9 5 5 0 20
2022 Information management 13 35 24 3 17 8 135
2022 Information technology 17 34 20 9 9 12 100
2022 Data sciences 5 45 36 14 0 0 15
2022 Policy 6 51 20 0 19 4 55
2022 Project management 24 44 17 6 7 2 45
2022 Other services to the public 18 37 10 13 14 8 65
2022 None of the above 12 32 37 8 4 8 130
2020 Client contact centre 38 25 21 4 4 7 35
2020 Health care practitioners 18 64 18 0 0 0 10
2020 Federal regulators 19 54 19 0 9 0 10
2020 Compliance, inspection and enforcement 29 39 25 0 0 7 30
2020 Communications or public affairs 11 29 29 8 4 19 30
2020 Security 16 42 30 4 4 3 65
2020 Science and technology 0 42 49 0 0 9 10
2020 Legal services 20 28 29 0 5 18 10
2020 Administration and operations 22 34 27 4 4 9 355
2020 Human resources 16 42 28 1 7 7 105
2020 Financial management 12 32 38 6 8 5 45
2020 Procurement 29 24 30 6 0 11 15
2020 Real property 30 39 28 0 0 4 25
2020 Information management 11 42 32 5 4 5 75
2020 Information technology 18 27 38 2 9 7 45
2020 Data sciences 0 73 18 0 9 0 10
2020 Policy 0 54 27 3 4 12 40
2020 Project management 17 23 48 6 0 6 15
2020 Other services to the public 17 27 34 10 8 3 25
2020 None of the above 21 32 24 7 8 9 90
2019 Client contact centre 23 31 27 0 11 7 55
2019 Health care practitioners 20 32 28 13 7 0 10
2019 Federal regulators 30 0 51 0 10 9 10
2019 Compliance, inspection and enforcement 26 26 35 3 7 3 35
2019 Communications or public affairs 9 23 43 4 14 7 25
2019 Access to information and privacy 5 16 51 18 5 5 20
2019 Security 17 38 26 1 11 7 85
2019 Science and technology 0 0 32 7 43 17 10
2019 Legal services 17 39 11 0 0 33 20
2019 Administration and operations 21 37 23 6 6 7 440
2019 Human resources 14 41 26 2 11 7 150
2019 Financial management 12 54 28 4 0 2 45
2019 Procurement 22 36 12 3 12 15 25
2019 Real property 38 29 23 3 0 6 30
2019 Material management 21 29 39 4 2 4 15
2019 Information management 12 43 28 3 9 5 100
2019 Information technology 14 33 18 4 30 2 50
2019 Internal audit 11 29 50 0 0 10 10
2019 Data sciences 0 76 0 0 0 24 10
2019 Policy 4 55 25 0 14 2 50
2019 Project management 6 54 24 6 7 3 35
2019 Other services to the public 36 17 21 17 5 4 45
2019 None of the above 21 29 21 6 10 13 110
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 29 9 5 3 0 0 83 8 110
2024 Health care practitioners 56 38 3 3 0 0 0 94 3 65
2024 Intelligence analysts 39 45 5 7 3 1 0 85 10 270
2024 Federal regulators 62 11 5 0 11 7 4 81 13 15
2024 Compliance, inspection and enforcement 39 30 9 10 12 0 0 69 22 60
2024 Communications or public affairs 53 32 8 3 4 0 0 85 7 110
2024 Access to information and privacy 49 31 9 3 6 2 0 82 9 60
2024 Security 53 33 8 5 2 0 0 85 7 175
2024 Science and technology 69 29 0 0 2 0 0 98 2 90
2024 Legal services 56 30 2 10 1 0 0 86 11 65
2024 Administration and operations 48 36 8 4 3 0 0 85 7 1180
2024 Human resources 52 35 8 4 1 0 0 87 5 445
2024 Financial management 46 42 5 6 1 0 0 87 7 180
2024 Procurement 58 40 0 1 1 0 0 98 2 75
2024 Real property 41 38 9 9 3 0 0 79 12 80
2024 Material management 64 24 4 7 0 0 0 89 7 45
2024 Information management 51 36 8 4 1 0 0 86 5 250
2024 Information technology 54 34 5 4 3 0 0 88 7 295
2024 Internal audit 56 40 5 0 0 0 0 95 0 20
2024 Evaluation 43 37 7 7 7 0 0 80 14 15
2024 Data sciences 38 50 6 6 0 0 0 88 6 30
2024 Policy 51 29 8 8 3 1 0 81 11 195
2024 Project management 45 37 11 4 2 0 0 83 7 110
2024 Other services to the public 48 35 10 3 2 2 0 85 5 175
2024 None of the above 57 31 4 4 3 1 0 88 7 300
2022 Client contact centre 53 34 7 4 3 0 0 87 6 140
2022 Health care practitioners 57 35 5 0 1 2 0 94 1 65
2022 Federal regulators 59 17 16 4 4 0 0 76 8 25
2022 Compliance, inspection and enforcement 49 33 8 6 4 0 0 82 10 120
2022 Communications or public affairs 53 32 9 3 1 1 0 87 4 80
2022 Access to information and privacy 41 50 5 1 3 0 0 91 5 50
2022 Security 59 30 6 4 1 0 0 89 5 265
2022 Science and technology 59 34 2 1 3 0 2 95 4 65
2022 Legal services 46 45 4 3 3 0 0 90 6 75
2022 Administration and operations 51 35 7 5 2 0 0 86 7 1095
2022 Human resources 60 30 5 2 2 0 0 90 4 420
2022 Financial management 53 36 5 4 1 0 0 89 6 205
2022 Procurement 62 29 1 4 3 0 0 91 8 75
2022 Real property 56 31 10 1 1 0 0 88 2 95
2022 Material management 47 46 4 1 2 0 0 93 3 50
2022 Information management 48 41 5 3 3 0 0 89 6 300
2022 Information technology 55 30 8 5 2 1 0 86 7 235
2022 Internal audit 59 37 0 4 0 0 0 96 4 25
2022 Evaluation 64 15 0 21 0 0 0 79 21 15
2022 Data sciences 50 30 4 11 5 0 0 80 16 35
2022 Policy 56 30 9 4 2 0 0 86 5 150
2022 Project management 51 39 5 5 1 0 0 89 6 115
2022 Other services to the public 57 34 5 2 2 0 0 91 4 195
2022 None of the above 49 37 8 4 2 0 0 86 6 385
2020 Client contact centre 53 33 9 3 2 0 0 86 4 145
2020 Health care practitioners 56 37 3 2 0 1 0 94 2 60
2020 Federal regulators 35 47 18 0 0 0 0 82 0 30
2020 Compliance, inspection and enforcement 44 38 6 4 8 0 0 82 11 80
2020 Communications or public affairs 45 39 7 4 5 0 0 84 9 90
2020 Access to information and privacy 43 50 2 0 5 0 0 93 5 40
2020 Security 60 32 4 3 1 0 0 92 4 235
2020 Science and technology 60 17 17 4 1 0 0 78 5 45
2020 Legal services 54 33 8 5 0 0 0 87 5 65
2020 Administration and operations 52 34 9 3 2 0 0 86 6 1325
2020 Human resources 53 34 7 4 2 0 0 88 6 440
2020 Financial management 46 44 6 2 3 0 0 89 5 190
2020 Procurement 53 38 5 4 0 0 0 91 4 75
2020 Real property 56 33 6 3 1 0 0 89 4 95
2020 Material management 61 21 8 5 3 2 0 84 8 45
2020 Information management 51 36 9 4 0 0 0 87 5 305
2020 Information technology 44 43 5 3 3 1 0 89 6 185
2020 Internal audit 65 31 0 4 0 0 0 96 4 25
2020 Data sciences 43 39 7 6 5 0 0 82 11 35
2020 Policy 54 30 6 9 1 0 0 84 10 115
2020 Project management 46 43 2 6 3 0 0 90 9 70
2020 Other services to the public 50 33 8 7 3 1 0 83 10 185
2020 None of the above 48 39 8 3 3 0 0 86 6 425
2019 Client contact centre 53 33 7 5 2 0 0 86 7 185
2019 Health care practitioners 54 38 2 2 2 0 0 93 5 65
2019 Federal regulators 52 40 5 0 0 0 3 95 0 35
2019 Compliance, inspection and enforcement 47 37 10 6 0 0 0 84 6 100
2019 Communications or public affairs 50 37 6 6 1 0 0 87 7 120
2019 Access to information and privacy 38 35 16 4 6 2 0 74 9 55
2019 Security 52 36 6 5 1 0 0 88 6 280
2019 Science and technology 67 22 7 4 0 0 0 89 4 45
2019 Legal services 49 37 3 10 0 0 0 87 10 60
2019 Administration and operations 51 35 9 3 2 0 0 86 5 1470
2019 Human resources 53 35 6 4 1 0 0 88 5 510
2019 Financial management 47 41 8 3 1 1 0 88 4 205
2019 Procurement 61 23 12 4 1 0 0 83 5 80
2019 Real property 50 41 6 0 2 0 0 92 2 95
2019 Material management 52 23 11 11 3 0 0 75 14 50
2019 Information management 48 38 8 4 2 1 0 86 6 355
2019 Information technology 51 33 11 4 0 1 1 84 4 170
2019 Internal audit 17 62 14 3 3 0 0 80 7 30
2019 Data sciences 44 31 18 4 2 0 0 76 7 40
2019 Policy 58 29 9 3 1 0 0 87 4 130
2019 Project management 45 30 10 7 6 1 0 76 13 100
2019 Other services to the public 54 34 6 4 1 1 0 89 6 220
2019 None of the above 53 30 9 5 2 0 0 83 7 475

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 42 11 4 8 1 0 77 12 110
2024 Health care practitioners 26 48 16 4 4 1 0 75 9 65
2024 Intelligence analysts 19 43 13 15 7 4 0 64 23 270
2024 Federal regulators 57 15 16 4 8 0 0 72 12 15
2024 Compliance, inspection and enforcement 19 43 9 25 5 0 0 61 30 60
2024 Communications or public affairs 29 46 14 6 4 1 0 76 10 110
2024 Access to information and privacy 30 38 16 9 6 2 0 69 15 60
2024 Security 32 40 14 6 5 4 1 74 11 175
2024 Science and technology 41 40 9 3 3 5 0 85 6 90
2024 Legal services 39 42 8 9 0 3 0 82 9 70
2024 Administration and operations 30 40 15 8 4 2 0 72 12 1180
2024 Human resources 27 45 12 10 4 2 0 74 14 445
2024 Financial management 28 45 14 9 3 2 0 74 12 180
2024 Procurement 24 50 10 8 5 3 0 77 13 75
2024 Real property 28 37 18 10 5 1 0 66 15 80
2024 Material management 30 50 7 6 6 0 0 80 13 45
2024 Information management 33 37 19 5 6 0 0 70 11 255
2024 Information technology 34 40 12 8 6 0 0 74 14 295
2024 Internal audit 5 66 19 9 0 0 0 71 9 20
2024 Evaluation 19 50 0 25 7 0 0 68 32 15
2024 Data sciences 35 47 12 3 0 3 0 85 3 30
2024 Policy 35 39 11 8 6 1 0 74 15 195
2024 Project management 26 41 16 12 3 1 0 68 16 105
2024 Other services to the public 28 40 19 7 5 1 0 69 12 175
2024 None of the above 29 41 14 10 5 1 0 71 15 300
2022 Client contact centre 32 38 17 7 5 2 0 71 12 140
2022 Health care practitioners 22 42 17 12 3 4 0 66 16 65
2022 Federal regulators 35 19 19 13 15 0 0 54 28 25
2022 Compliance, inspection and enforcement 21 42 17 10 8 1 0 64 19 120
2022 Communications or public affairs 25 44 17 9 3 0 1 71 12 80
2022 Access to information and privacy 33 40 17 7 3 0 0 73 10 50
2022 Security 25 45 15 9 4 1 0 71 14 265
2022 Science and technology 35 39 13 5 8 0 0 74 13 65
2022 Legal services 19 46 21 3 9 3 0 66 12 75
2022 Administration and operations 29 40 17 8 4 1 0 71 12 1100
2022 Human resources 29 43 14 9 5 1 0 72 14 420
2022 Financial management 31 41 17 6 5 1 0 72 10 205
2022 Procurement 30 45 14 2 7 1 0 76 9 75
2022 Real property 32 41 15 9 4 0 0 73 13 95
2022 Material management 15 45 21 11 4 5 0 63 15 50
2022 Information management 28 41 19 8 4 0 0 69 12 300
2022 Information technology 31 39 15 6 8 1 1 71 14 235
2022 Internal audit 44 37 9 0 5 5 0 85 6 25
2022 Evaluation 25 30 19 19 6 0 0 55 26 15
2022 Data sciences 10 42 28 13 7 0 0 52 20 35
2022 Policy 26 43 18 10 3 1 0 70 12 155
2022 Project management 29 43 12 10 6 1 0 73 15 115
2022 Other services to the public 37 33 17 6 5 2 0 72 11 200
2022 None of the above 24 38 19 11 7 1 0 63 18 385
2020 Client contact centre 33 42 17 5 2 1 0 76 7 145
2020 Health care practitioners 39 27 10 20 2 2 0 68 22 60
2020 Federal regulators 17 39 25 11 7 0 0 56 18 30
2020 Compliance, inspection and enforcement 24 40 22 9 3 1 1 65 13 80
2020 Communications or public affairs 19 43 17 17 2 2 0 62 20 90
2020 Access to information and privacy 23 31 29 10 5 2 0 56 15 40
2020 Security 31 42 16 6 4 2 0 74 10 235
2020 Science and technology 36 35 12 6 9 2 0 72 16 45
2020 Legal services 32 38 20 9 0 0 2 71 9 65
2020 Administration and operations 29 42 16 7 3 2 1 73 11 1325
2020 Human resources 37 37 14 7 2 1 0 76 10 440
2020 Financial management 30 48 13 5 2 2 0 79 7 190
2020 Procurement 31 44 11 9 2 4 0 78 11 80
2020 Real property 27 46 14 8 3 1 0 74 11 95
2020 Material management 28 34 11 13 13 2 0 63 26 45
2020 Information management 31 42 14 10 2 1 0 74 12 305
2020 Information technology 29 34 20 10 3 3 1 66 13 185
2020 Internal audit 36 38 17 8 0 0 0 74 8 25
2020 Data sciences 34 45 5 11 5 0 0 79 16 35
2020 Policy 33 41 9 12 5 0 0 74 17 115
2020 Project management 22 35 22 14 6 1 0 58 20 70
2020 Other services to the public 28 36 21 7 6 2 0 65 14 190
2020 None of the above 27 36 20 10 6 1 1 64 16 425
2019 Client contact centre 39 35 17 3 4 1 0 75 8 190
2019 Health care practitioners 28 41 19 6 5 2 0 70 11 65
2019 Federal regulators 29 39 16 8 3 5 0 71 11 35
2019 Compliance, inspection and enforcement 23 45 14 14 3 0 1 69 17 100
2019 Communications or public affairs 34 41 12 9 3 1 0 76 12 120
2019 Access to information and privacy 28 25 28 12 4 2 2 55 17 55
2019 Security 30 40 15 12 2 1 1 71 14 275
2019 Science and technology 23 48 15 15 0 0 0 70 15 45
2019 Legal services 27 37 18 10 7 2 0 65 17 60
2019 Administration and operations 32 39 17 8 3 1 0 72 11 1480
2019 Human resources 36 42 14 5 2 1 0 79 8 510
2019 Financial management 38 37 14 7 2 2 0 77 9 210
2019 Procurement 46 31 11 8 0 2 1 80 9 80
2019 Real property 27 49 17 3 1 3 0 78 4 95
2019 Material management 24 45 17 10 4 0 0 69 14 50
2019 Information management 29 43 16 8 4 1 0 73 12 355
2019 Information technology 32 37 17 7 4 3 0 71 11 175
2019 Internal audit 24 52 17 3 3 0 0 76 7 30
2019 Data sciences 26 41 21 12 0 0 0 67 12 40
2019 Policy 38 38 9 11 3 0 0 76 14 135
2019 Project management 30 44 8 14 4 0 0 74 18 100
2019 Other services to the public 30 41 16 8 4 1 0 71 12 220
2019 None of the above 33 37 16 7 3 3 1 73 11 480

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 17 29 19 21 0 6 42 27 110
2024 Health care practitioners 13 17 29 25 12 0 4 39 31 65
2024 Intelligence analysts 14 25 32 18 10 0 1 28 39 270
2024 Federal regulators 22 29 4 17 29 0 0 46 50 15
2024 Compliance, inspection and enforcement 21 18 33 14 12 0 2 27 40 60
2024 Communications or public affairs 11 8 31 30 12 3 4 46 21 110
2024 Access to information and privacy 23 15 36 12 11 0 3 24 39 60
2024 Security 14 22 32 20 9 1 3 30 37 175
2024 Science and technology 6 9 35 25 21 0 4 48 16 85
2024 Legal services 3 21 24 29 18 4 1 50 25 70
2024 Administration and operations 10 19 32 20 14 1 3 36 31 1180
2024 Human resources 13 24 32 19 9 0 2 29 38 445
2024 Financial management 11 28 31 20 9 0 1 29 39 180
2024 Procurement 4 25 46 17 8 0 0 25 29 75
2024 Real property 13 26 37 14 8 0 3 22 40 80
2024 Material management 6 24 40 18 9 0 3 28 31 45
2024 Information management 10 20 31 19 14 2 4 35 32 255
2024 Information technology 12 17 35 18 15 0 2 34 30 295
2024 Internal audit 5 21 44 30 0 0 0 30 26 20
2024 Evaluation 0 14 36 34 17 0 0 50 14 15
2024 Data sciences 7 24 57 9 4 0 0 12 31 30
2024 Policy 14 23 39 13 8 2 2 22 38 195
2024 Project management 17 29 28 18 7 1 0 25 47 110
2024 Other services to the public 9 21 28 23 13 2 4 38 32 175
2024 None of the above 9 18 32 22 12 2 6 36 29 300
2022 Client contact centre 9 17 30 11 25 2 6 39 29 135
2022 Health care practitioners 6 21 33 32 8 0 0 40 27 65
2022 Federal regulators 27 30 23 16 0 0 4 17 59 25
2022 Compliance, inspection and enforcement 9 23 34 17 13 1 3 31 33 120
2022 Communications or public affairs 6 27 35 18 8 1 6 28 35 80
2022 Access to information and privacy 4 28 32 18 16 0 2 34 33 50
2022 Security 10 24 31 19 9 1 6 31 36 265
2022 Science and technology 10 16 32 25 13 0 4 40 27 65
2022 Legal services 11 16 35 23 11 1 3 35 28 75
2022 Administration and operations 11 17 33 21 14 1 3 37 29 1100
2022 Human resources 11 21 35 18 12 1 3 31 33 420
2022 Financial management 9 20 38 19 12 1 1 32 29 200
2022 Procurement 9 28 39 14 8 1 1 22 38 75
2022 Real property 14 19 42 14 9 1 1 23 34 95
2022 Material management 9 19 41 23 4 0 4 27 30 50
2022 Information management 7 20 39 20 11 1 2 32 28 300
2022 Information technology 8 24 31 20 16 0 0 37 32 235
2022 Internal audit 0 22 24 29 20 0 4 52 23 25
2022 Evaluation 6 19 46 15 14 0 0 28 26 15
2022 Data sciences 6 22 40 14 12 3 3 28 30 35
2022 Policy 10 23 40 15 12 0 1 27 32 155
2022 Project management 13 27 32 18 7 1 2 25 41 115
2022 Other services to the public 5 14 33 27 14 2 4 44 21 200
2022 None of the above 10 20 31 21 14 1 3 37 31 385
2020 Client contact centre 11 16 33 22 16 1 2 39 27 145
2020 Health care practitioners 11 17 41 14 17 0 0 31 28 60
2020 Federal regulators 18 18 36 6 14 4 4 22 39 30
2020 Compliance, inspection and enforcement 11 27 38 15 9 0 0 24 39 80
2020 Communications or public affairs 6 17 37 24 12 2 2 38 24 90
2020 Access to information and privacy 15 13 41 19 13 0 0 32 27 40
2020 Security 10 16 32 24 15 1 1 40 27 235
2020 Science and technology 8 14 26 29 22 0 0 51 23 45
2020 Legal services 11 17 30 31 10 0 1 42 28 65
2020 Administration and operations 10 20 33 23 12 1 1 35 31 1325
2020 Human resources 8 23 37 22 9 0 0 32 31 440
2020 Financial management 6 25 36 19 12 1 1 32 31 190
2020 Procurement 22 20 33 15 8 1 0 23 43 80
2020 Real property 14 29 38 13 5 0 1 18 44 95
2020 Material management 8 35 33 20 5 0 0 25 42 45
2020 Information management 9 21 36 23 10 1 1 33 31 300
2020 Information technology 12 19 33 25 10 1 1 36 31 185
2020 Internal audit 4 17 26 30 23 0 0 53 21 25
2020 Data sciences 3 37 33 14 13 0 0 27 40 35
2020 Policy 15 25 32 22 6 0 0 28 41 115
2020 Project management 14 26 25 26 6 0 3 33 41 70
2020 Other services to the public 7 24 31 24 11 3 1 36 32 190
2020 None of the above 11 20 32 21 13 1 3 35 32 430
2019 Client contact centre 9 23 28 18 18 2 2 37 34 185
2019 Health care practitioners 13 23 25 16 22 0 0 38 36 65
2019 Federal regulators 11 31 30 23 5 0 0 28 42 35
2019 Compliance, inspection and enforcement 9 19 39 21 9 0 4 31 29 100
2019 Communications or public affairs 5 22 32 24 17 0 0 41 27 120
2019 Access to information and privacy 12 24 27 20 14 2 0 35 37 55
2019 Security 11 20 29 23 16 0 1 39 31 280
2019 Science and technology 7 7 36 24 25 2 0 49 14 45
2019 Legal services 11 19 41 15 14 0 0 29 30 60
2019 Administration and operations 9 22 32 22 12 1 1 35 32 1470
2019 Human resources 10 22 35 21 9 0 3 31 33 510
2019 Financial management 7 19 41 23 9 1 1 33 26 210
2019 Procurement 7 30 33 22 7 1 0 29 38 80
2019 Real property 19 15 34 21 8 0 2 30 35 95
2019 Material management 12 30 35 17 6 0 0 23 42 50
2019 Information management 8 19 39 19 13 0 1 32 28 350
2019 Information technology 5 27 32 20 11 2 3 33 34 175
2019 Internal audit 3 14 39 37 7 0 0 44 17 30
2019 Data sciences 13 19 31 27 4 4 3 33 34 40
2019 Policy 8 24 39 17 10 2 1 27 33 135
2019 Project management 15 23 37 19 5 0 1 24 38 100
2019 Other services to the public 10 18 33 19 19 0 1 38 28 220
2019 None of the above 7 21 30 22 16 1 3 39 30 480

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 18 24 19 16 4 9 40 32 110
2024 Health care practitioners 13 28 35 13 9 0 1 23 42 65
2024 Intelligence analysts 14 21 27 15 14 5 4 32 38 270
2024 Federal regulators 18 11 30 18 17 0 5 38 31 15
2024 Compliance, inspection and enforcement 19 18 23 19 15 0 6 36 40 60
2024 Communications or public affairs 7 24 29 21 8 7 4 32 35 110
2024 Access to information and privacy 15 21 27 17 15 0 5 34 38 60
2024 Security 14 21 30 19 11 2 3 31 37 175
2024 Science and technology 7 17 27 18 22 1 7 44 27 85
2024 Legal services 12 9 23 33 20 2 3 55 22 70
2024 Administration and operations 9 18 30 21 15 1 5 39 29 1180
2024 Human resources 13 19 32 21 10 1 3 32 34 445
2024 Financial management 11 21 33 24 7 0 4 32 33 180
2024 Procurement 34 26 29 7 5 0 0 11 60 75
2024 Real property 26 24 33 11 6 0 0 17 50 80
2024 Material management 12 25 19 21 17 3 3 40 40 45
2024 Information management 11 19 23 21 17 1 7 42 33 255
2024 Information technology 16 24 33 13 10 1 3 24 41 295
2024 Internal audit 16 35 21 29 0 0 0 29 51 20
2024 Evaluation 0 17 27 52 5 0 0 56 17 15
2024 Data sciences 6 43 30 15 7 0 0 21 49 30
2024 Policy 21 28 27 13 8 1 3 21 51 195
2024 Project management 29 32 22 8 7 1 1 15 62 110
2024 Other services to the public 10 11 25 21 18 4 11 46 25 175
2024 None of the above 10 16 26 24 11 4 9 40 30 300
2022 Client contact centre 13 11 27 15 19 4 11 41 27 135
2022 Health care practitioners 10 24 42 17 1 0 5 19 36 65
2022 Federal regulators 23 34 18 15 10 0 0 25 58 25
2022 Compliance, inspection and enforcement 14 20 30 19 11 1 6 32 35 120
2022 Communications or public affairs 14 22 27 16 8 1 12 28 42 80
2022 Access to information and privacy 9 6 32 34 9 0 10 48 17 50
2022 Security 10 15 32 23 10 1 8 36 28 265
2022 Science and technology 12 14 25 17 9 7 15 34 34 65
2022 Legal services 7 16 42 15 16 0 5 32 24 75
2022 Administration and operations 10 20 30 21 13 1 5 37 32 1100
2022 Human resources 10 18 35 21 10 1 5 33 30 420
2022 Financial management 8 24 34 19 9 1 5 30 34 205
2022 Procurement 29 25 23 12 8 0 2 21 55 75
2022 Real property 22 27 31 9 7 0 3 17 51 95
2022 Material management 6 22 38 22 7 2 4 31 29 50
2022 Information management 9 17 26 25 13 2 9 43 28 300
2022 Information technology 15 24 32 16 11 2 0 27 40 235
2022 Internal audit 10 8 36 26 16 0 4 44 18 25
2022 Evaluation 0 24 30 31 7 0 8 41 26 15
2022 Data sciences 12 12 38 25 5 3 5 32 26 35
2022 Policy 10 31 35 13 10 1 1 23 42 150
2022 Project management 19 26 34 13 5 1 2 18 46 115
2022 Other services to the public 7 15 25 27 18 4 4 49 23 200
2022 None of the above 13 17 25 23 15 2 6 41 32 385
2020 Client contact centre 6 18 26 19 22 4 5 45 26 140
2020 Health care practitioners 20 9 31 23 17 0 0 40 29 60
2020 Federal regulators 7 22 32 21 14 4 0 36 30 30
2020 Compliance, inspection and enforcement 11 17 31 25 16 1 0 41 28 80
2020 Communications or public affairs 10 17 35 15 15 6 2 33 29 90
2020 Access to information and privacy 7 12 29 29 15 8 0 47 22 40
2020 Security 9 14 25 24 20 3 3 48 25 235
2020 Science and technology 15 9 31 25 20 0 0 44 24 45
2020 Legal services 12 13 25 30 15 2 3 47 26 65
2020 Administration and operations 10 15 29 26 16 1 3 44 26 1320
2020 Human resources 8 21 36 19 13 1 1 33 30 440
2020 Financial management 6 17 35 22 16 0 3 40 24 190
2020 Procurement 31 14 34 12 9 0 0 21 45 75
2020 Real property 19 32 26 14 7 1 1 21 52 90
2020 Material management 6 17 47 20 7 0 3 27 24 45
2020 Information management 9 15 25 26 19 1 4 48 26 305
2020 Information technology 12 20 29 23 11 2 2 35 34 180
2020 Internal audit 8 22 30 17 23 0 0 40 30 25
2020 Data sciences 5 13 37 32 12 0 0 44 18 35
2020 Policy 19 19 29 23 6 4 0 30 39 115
2020 Project management 25 20 36 10 7 0 2 17 46 70
2020 Other services to the public 5 13 27 24 20 7 4 49 21 190
2020 None of the above 9 16 29 22 17 2 4 41 28 430
2019 Client contact centre 7 16 22 18 27 3 6 50 26 190
2019 Health care practitioners 21 17 23 18 17 1 2 36 40 65
2019 Federal regulators 5 24 37 22 11 0 0 33 30 35
2019 Compliance, inspection and enforcement 4 18 29 31 11 0 6 45 23 95
2019 Communications or public affairs 9 16 32 18 22 2 1 41 26 120
2019 Access to information and privacy 7 14 31 11 21 5 10 38 25 55
2019 Security 11 16 24 26 20 1 2 47 28 280
2019 Science and technology 6 14 37 29 9 0 5 40 21 45
2019 Legal services 6 11 41 20 19 3 0 40 18 60
2019 Administration and operations 10 18 27 23 17 3 3 42 29 1465
2019 Human resources 13 22 31 21 9 1 3 32 36 510
2019 Financial management 7 20 33 26 12 1 2 39 27 210
2019 Procurement 16 21 36 17 6 5 0 24 38 80
2019 Real property 18 28 29 21 3 0 1 24 46 95
2019 Material management 11 27 27 21 11 3 0 33 39 50
2019 Information management 11 16 30 22 18 1 2 41 28 350
2019 Information technology 10 24 24 20 13 4 4 36 38 175
2019 Internal audit 21 38 27 10 3 0 0 14 59 30
2019 Data sciences 13 22 24 19 16 0 6 37 37 40
2019 Policy 18 26 26 23 6 0 1 29 44 135
2019 Project management 25 24 27 15 7 1 1 23 49 100
2019 Other services to the public 6 8 28 23 25 3 6 53 16 220
2019 None of the above 10 16 26 23 19 2 5 45 28 480

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 4 5 9 36 30 5 10 78 11 110
2024 Health care practitioners 5 10 30 37 15 0 3 54 16 65
2024 Intelligence analysts 6 9 32 25 25 1 3 51 15 270
2024 Federal regulators 18 7 23 11 41 0 0 52 25 15
2024 Compliance, inspection and enforcement 9 12 29 21 23 0 5 47 22 60
2024 Communications or public affairs 7 6 22 36 21 0 9 63 14 110
2024 Access to information and privacy 13 17 26 29 16 0 0 44 30 60
2024 Security 2 12 24 36 21 1 3 60 15 175
2024 Science and technology 1 6 21 35 33 0 5 71 7 85
2024 Legal services 1 8 29 28 31 0 3 61 9 65
2024 Administration and operations 2 8 25 33 26 1 4 62 11 1180
2024 Human resources 6 13 32 29 15 0 4 47 20 450
2024 Financial management 9 18 32 22 17 1 2 39 28 180
2024 Procurement 6 9 51 21 11 0 1 33 15 75
2024 Real property 11 12 29 33 15 1 0 48 23 80
2024 Material management 3 1 28 31 34 0 3 67 4 45
2024 Information management 3 9 20 34 27 1 6 66 13 255
2024 Information technology 4 8 24 32 28 1 3 63 12 295
2024 Internal audit 5 12 25 59 0 0 0 59 16 20
2024 Evaluation 0 7 30 38 25 0 0 63 7 15
2024 Data sciences 3 8 47 20 23 0 0 43 11 30
2024 Policy 11 15 25 29 16 1 3 47 27 195
2024 Project management 8 7 32 35 17 0 0 52 16 110
2024 Other services to the public 3 5 24 29 25 2 12 63 9 175
2024 None of the above 4 7 21 35 24 2 7 64 13 300
2022 Client contact centre 5 5 15 32 25 0 18 69 13 135
2022 Health care practitioners 3 5 33 36 22 0 2 59 8 65
2022 Federal regulators 15 13 24 27 9 4 7 42 32 25
2022 Compliance, inspection and enforcement 3 10 27 29 24 0 8 57 14 120
2022 Communications or public affairs 2 10 31 26 16 1 14 49 14 80
2022 Access to information and privacy 6 11 24 37 20 0 2 58 17 50
2022 Security 4 10 23 31 24 2 8 60 16 265
2022 Science and technology 10 7 10 24 39 2 7 69 19 65
2022 Legal services 3 9 28 35 24 1 0 60 12 75
2022 Administration and operations 4 8 24 33 25 1 4 62 13 1095
2022 Human resources 8 11 27 29 22 1 3 53 19 420
2022 Financial management 6 13 26 35 16 1 3 53 20 205
2022 Procurement 9 9 44 23 12 0 2 36 19 75
2022 Real property 7 20 38 20 13 1 1 33 28 95
2022 Material management 4 10 19 51 12 0 4 66 14 50
2022 Information management 3 7 22 36 24 2 6 65 12 300
2022 Information technology 3 8 23 36 27 2 1 65 11 235
2022 Internal audit 0 5 41 20 24 0 9 49 5 25
2022 Evaluation 5 0 37 31 19 0 8 54 6 15
2022 Data sciences 7 18 23 30 16 3 3 49 26 35
2022 Policy 11 11 27 32 15 1 2 49 23 155
2022 Project management 6 17 28 30 17 0 2 48 23 115
2022 Other services to the public 3 5 18 32 32 2 9 71 8 200
2022 None of the above 5 6 25 28 28 1 8 62 12 385
2020 Client contact centre 2 4 18 27 36 2 12 72 6 140
2020 Health care practitioners 3 3 34 23 38 0 0 61 6 60
2020 Federal regulators 4 0 29 29 27 7 4 64 4 30
2020 Compliance, inspection and enforcement 1 6 33 39 18 0 2 59 7 80
2020 Communications or public affairs 5 9 27 31 16 2 9 53 16 90
2020 Access to information and privacy 17 7 30 20 25 0 0 46 25 40
2020 Security 3 6 23 34 30 1 3 67 9 235
2020 Science and technology 2 13 28 21 37 0 0 58 15 45
2020 Legal services 5 10 32 31 19 0 3 52 15 65
2020 Administration and operations 3 9 26 37 23 1 2 61 12 1310
2020 Human resources 4 13 31 32 18 1 1 51 17 440
2020 Financial management 3 16 29 32 19 0 2 51 19 190
2020 Procurement 18 13 32 24 13 0 0 37 31 75
2020 Real property 8 16 32 33 10 1 0 43 25 90
2020 Material management 0 9 32 33 24 2 0 58 9 45
2020 Information management 4 6 24 35 28 1 2 65 10 300
2020 Information technology 6 7 21 40 25 0 2 66 12 185
2020 Internal audit 0 0 30 44 26 0 0 70 0 25
2020 Data sciences 8 5 30 35 22 0 0 57 13 35
2020 Policy 14 19 27 28 10 1 0 39 34 115
2020 Project management 7 13 32 32 16 0 0 48 21 70
2020 Other services to the public 2 5 19 36 27 2 9 71 8 185
2020 None of the above 4 6 24 35 28 0 4 65 10 430
2019 Client contact centre 4 6 18 30 32 1 10 69 11 190
2019 Health care practitioners 6 6 21 30 33 1 2 65 13 65
2019 Federal regulators 3 13 40 17 27 0 0 44 16 35
2019 Compliance, inspection and enforcement 6 10 24 28 28 1 3 58 16 100
2019 Communications or public affairs 4 7 25 36 24 0 4 63 11 120
2019 Access to information and privacy 10 14 23 22 25 4 2 50 26 55
2019 Security 5 7 22 32 32 0 1 65 13 275
2019 Science and technology 2 2 24 35 34 0 3 71 4 45
2019 Legal services 3 10 23 44 18 0 2 63 13 60
2019 Administration and operations 3 8 27 34 25 1 2 61 11 1460
2019 Human resources 5 11 33 32 16 0 3 49 17 510
2019 Financial management 3 17 30 32 18 0 1 50 20 205
2019 Procurement 5 25 22 31 16 0 0 48 30 80
2019 Real property 6 17 39 25 14 0 0 38 23 95
2019 Material management 0 11 39 20 30 0 0 50 11 50
2019 Information management 4 9 29 34 23 0 1 58 13 350
2019 Information technology 2 7 29 33 24 1 4 60 9 175
2019 Internal audit 14 10 31 34 10 0 0 44 25 30
2019 Data sciences 2 16 33 14 32 0 3 48 19 40
2019 Policy 9 13 25 38 13 0 1 52 22 135
2019 Project management 9 11 25 40 14 0 1 54 20 100
2019 Other services to the public 1 5 21 32 35 0 5 71 6 220
2019 None of the above 2 9 20 34 30 1 4 68 12 475

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 14 21 22 17 5 7 44 32 110
2024 Health care practitioners 25 17 18 21 18 0 1 39 42 65
2024 Intelligence analysts 17 23 20 15 19 2 4 37 42 265
2024 Federal regulators 28 26 5 12 29 0 0 41 54 15
2024 Compliance, inspection and enforcement 25 27 19 11 13 0 5 25 55 60
2024 Communications or public affairs 17 24 26 14 12 2 5 28 44 110
2024 Access to information and privacy 25 14 27 16 13 0 5 30 42 55
2024 Security 13 20 25 14 22 1 5 39 35 175
2024 Science and technology 6 13 11 27 36 3 4 67 21 85
2024 Legal services 7 15 26 25 22 0 6 50 23 65
2024 Administration and operations 14 17 24 21 20 1 4 42 33 1180
2024 Human resources 13 18 30 18 14 1 5 35 33 450
2024 Financial management 20 26 27 9 14 1 3 24 48 180
2024 Procurement 13 16 29 28 12 0 1 41 30 75
2024 Real property 22 17 36 14 11 0 0 25 39 80
2024 Material management 7 15 27 26 20 0 5 49 23 45
2024 Information management 15 15 25 20 18 1 7 41 32 255
2024 Information technology 13 16 28 21 18 1 3 40 30 295
2024 Internal audit 5 16 64 16 0 0 0 16 20 20
2024 Evaluation 12 20 17 26 18 0 7 48 34 15
2024 Data sciences 3 15 29 29 24 0 0 53 18 30
2024 Policy 16 23 25 14 17 4 2 33 41 195
2024 Project management 18 23 24 19 15 0 1 34 41 110
2024 Other services to the public 18 14 26 15 19 4 5 37 35 175
2024 None of the above 14 15 24 23 17 3 5 43 31 300
2022 Client contact centre 17 15 18 15 23 1 11 43 37 135
2022 Health care practitioners 23 19 30 19 8 0 2 27 43 65
2022 Federal regulators 29 23 22 9 13 0 4 23 54 25
2022 Compliance, inspection and enforcement 23 15 22 16 21 1 3 39 39 120
2022 Communications or public affairs 30 28 24 6 6 0 5 13 62 80
2022 Access to information and privacy 10 19 24 21 24 0 2 46 30 50
2022 Security 18 17 24 15 18 1 7 36 38 265
2022 Science and technology 8 6 25 14 37 2 7 57 16 65
2022 Legal services 23 18 22 17 17 0 3 35 42 75
2022 Administration and operations 17 19 23 18 18 1 4 38 38 1100
2022 Human resources 17 17 23 20 18 1 4 40 36 420
2022 Financial management 14 21 28 20 12 2 4 34 36 205
2022 Procurement 21 16 38 9 10 4 3 20 39 75
2022 Real property 29 22 23 13 10 2 1 23 52 95
2022 Material management 24 13 23 28 7 0 5 37 39 50
2022 Information management 16 14 26 22 14 3 4 39 33 300
2022 Information technology 15 16 22 25 18 2 2 45 32 235
2022 Internal audit 3 11 23 24 34 0 4 60 15 25
2022 Evaluation 13 15 25 34 12 0 0 46 29 15
2022 Data sciences 12 24 18 27 7 3 9 39 41 35
2022 Policy 19 26 23 12 13 1 6 27 48 150
2022 Project management 23 20 26 20 6 1 4 28 45 115
2022 Other services to the public 15 19 20 19 17 3 7 39 38 200
2022 None of the above 20 17 22 19 17 2 3 38 39 385
2020 Client contact centre 11 13 28 22 22 1 3 46 25 145
2020 Health care practitioners 32 13 21 20 14 0 0 34 45 60
2020 Federal regulators 25 25 17 7 14 7 4 24 57 30
2020 Compliance, inspection and enforcement 19 23 21 21 15 1 0 37 42 80
2020 Communications or public affairs 22 27 27 13 9 2 0 23 50 90
2020 Access to information and privacy 22 30 16 14 14 4 0 29 54 40
2020 Security 9 19 20 22 26 1 3 50 29 235
2020 Science and technology 14 6 19 21 38 0 2 61 20 45
2020 Legal services 28 12 18 24 15 0 3 41 41 70
2020 Administration and operations 12 16 27 23 19 1 2 43 29 1320
2020 Human resources 11 22 29 18 17 1 1 36 35 440
2020 Financial management 11 21 28 25 13 1 2 39 33 190
2020 Procurement 32 25 18 20 5 0 0 25 56 80
2020 Real property 14 25 26 23 8 3 0 33 40 95
2020 Material management 12 19 24 36 8 0 0 44 32 45
2020 Information management 16 18 21 21 21 2 2 43 35 305
2020 Information technology 12 17 25 27 16 2 2 44 30 185
2020 Internal audit 0 22 38 22 18 0 0 40 22 25
2020 Data sciences 20 26 16 17 18 0 3 36 48 35
2020 Policy 22 19 23 23 11 3 0 35 42 115
2020 Project management 19 23 24 19 13 1 0 33 43 70
2020 Other services to the public 13 12 31 22 17 2 3 41 27 190
2020 None of the above 12 17 25 22 21 1 2 45 30 425
2019 Client contact centre 13 16 21 19 28 0 3 49 30 190
2019 Health care practitioners 24 27 12 19 16 0 2 35 52 65
2019 Federal regulators 19 19 40 5 14 0 3 20 39 35
2019 Compliance, inspection and enforcement 20 19 31 14 15 0 1 29 40 100
2019 Communications or public affairs 18 14 25 23 20 0 1 43 32 120
2019 Access to information and privacy 25 16 20 14 20 5 0 36 43 55
2019 Security 10 16 21 27 24 1 2 52 26 280
2019 Science and technology 8 13 20 18 35 0 5 56 22 45
2019 Legal services 19 22 21 23 10 2 4 35 43 60
2019 Administration and operations 14 18 25 20 18 1 2 40 34 1470
2019 Human resources 15 20 28 18 14 1 4 33 37 510
2019 Financial management 12 28 25 20 13 0 1 34 40 205
2019 Procurement 16 16 31 18 15 1 2 35 33 80
2019 Real property 20 24 26 16 12 0 1 29 45 95
2019 Material management 13 28 24 24 8 0 2 33 42 50
2019 Information management 19 20 26 16 17 0 2 33 40 350
2019 Information technology 13 15 24 23 17 3 5 43 31 175
2019 Internal audit 14 22 27 24 10 0 3 35 37 30
2019 Data sciences 27 10 19 12 24 6 3 40 40 40
2019 Policy 23 18 27 18 13 1 1 32 41 135
2019 Project management 24 18 27 21 10 0 1 31 42 100
2019 Other services to the public 12 14 26 19 25 2 2 46 27 220
2019 None of the above 12 18 18 22 24 2 3 49 32 480

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 16 30 14 13 8 4 31 35 110
2024 Health care practitioners 14 14 31 25 9 0 8 36 30 65
2024 Intelligence analysts 12 15 21 24 19 4 4 47 30 265
2024 Federal regulators 17 18 22 14 29 0 0 43 35 15
2024 Compliance, inspection and enforcement 14 28 27 17 7 0 6 26 45 60
2024 Communications or public affairs 15 31 23 16 10 2 3 27 49 110
2024 Access to information and privacy 15 17 31 13 18 3 4 34 33 60
2024 Security 13 21 24 14 17 3 8 35 38 175
2024 Science and technology 1 5 20 21 41 5 7 71 7 85
2024 Legal services 5 9 28 25 21 1 10 52 16 65
2024 Administration and operations 13 15 22 21 19 3 7 45 31 1180
2024 Human resources 10 15 29 22 16 4 5 41 28 445
2024 Financial management 11 10 40 20 12 1 6 34 23 180
2024 Procurement 7 15 29 27 13 5 5 43 24 75
2024 Real property 9 22 31 14 18 1 5 34 33 80
2024 Material management 6 15 18 28 21 5 6 55 24 45
2024 Information management 13 17 23 20 17 2 7 41 33 255
2024 Information technology 7 14 14 24 29 6 6 60 24 295
2024 Internal audit 5 5 14 66 10 0 0 75 10 20
2024 Evaluation 7 0 6 28 60 0 0 88 7 15
2024 Data sciences 3 7 19 35 30 3 3 69 10 30
2024 Policy 10 17 23 18 20 6 6 43 31 195
2024 Project management 12 11 37 22 15 2 2 38 23 110
2024 Other services to the public 14 14 22 15 22 9 4 42 33 175
2024 None of the above 9 13 20 21 25 3 8 51 26 300
2022 Client contact centre 18 15 19 13 12 15 8 33 43 135
2022 Health care practitioners 23 21 27 16 6 2 5 23 47 65
2022 Federal regulators 33 12 22 20 3 0 10 26 50 25
2022 Compliance, inspection and enforcement 19 9 25 18 16 3 9 39 32 120
2022 Communications or public affairs 19 32 20 13 11 4 1 26 54 80
2022 Access to information and privacy 23 32 16 14 13 2 0 27 56 50
2022 Security 19 18 22 17 13 5 7 34 41 265
2022 Science and technology 11 5 18 28 21 4 13 59 20 65
2022 Legal services 9 22 24 20 19 3 3 42 33 75
2022 Administration and operations 12 18 24 20 18 3 6 41 33 1095
2022 Human resources 15 23 23 19 14 2 5 35 41 420
2022 Financial management 11 14 32 23 12 1 7 38 27 205
2022 Procurement 18 30 20 11 10 4 6 23 54 75
2022 Real property 16 16 29 22 10 1 4 34 34 95
2022 Material management 7 15 30 19 14 0 15 39 26 50
2022 Information management 14 25 23 16 13 4 5 32 43 295
2022 Information technology 8 14 20 24 25 7 3 54 24 235
2022 Internal audit 3 8 30 31 20 0 8 56 12 25
2022 Evaluation 8 6 26 19 33 8 0 56 16 15
2022 Data sciences 11 14 23 17 23 3 9 46 28 35
2022 Policy 10 20 24 22 12 2 8 39 34 155
2022 Project management 15 19 19 18 17 3 8 40 39 115
2022 Other services to the public 15 17 16 24 17 2 10 45 36 195
2022 None of the above 16 13 18 22 20 4 7 47 33 385
2020 Client contact centre 11 14 20 23 22 8 2 50 28 140
2020 Health care practitioners 36 12 21 19 10 0 2 30 49 60
2020 Federal regulators 12 19 43 3 19 4 0 23 32 25
2020 Compliance, inspection and enforcement 7 30 20 17 21 4 0 40 39 80
2020 Communications or public affairs 14 26 25 20 11 3 0 32 42 90
2020 Access to information and privacy 20 30 15 11 15 9 0 29 55 40
2020 Security 11 15 23 26 20 3 3 49 27 235
2020 Science and technology 5 4 11 33 40 5 2 79 9 45
2020 Legal services 10 20 23 22 16 4 5 41 34 65
2020 Administration and operations 8 13 21 29 22 2 4 55 23 1315
2020 Human resources 7 17 27 27 17 3 1 46 26 440
2020 Financial management 5 10 25 37 20 0 2 58 16 190
2020 Procurement 17 15 32 18 15 1 2 34 32 75
2020 Real property 8 11 28 31 18 2 2 51 20 90
2020 Material management 0 12 24 36 19 5 4 61 13 45
2020 Information management 12 19 18 21 23 3 4 47 34 305
2020 Information technology 7 10 12 35 27 6 4 68 19 185
2020 Internal audit 0 0 30 38 32 0 0 70 0 25
2020 Data sciences 3 8 29 35 26 0 0 61 10 35
2020 Policy 9 14 30 25 17 5 1 44 25 115
2020 Project management 12 11 25 34 9 4 4 47 25 70
2020 Other services to the public 8 13 23 23 26 3 3 53 23 190
2020 None of the above 8 11 19 25 29 2 5 58 21 425
2019 Client contact centre 9 15 19 22 28 4 2 53 26 190
2019 Health care practitioners 35 19 14 19 9 2 2 29 56 65
2019 Federal regulators 13 24 27 15 21 0 0 35 38 35
2019 Compliance, inspection and enforcement 12 15 30 22 17 2 2 40 28 100
2019 Communications or public affairs 8 14 27 29 19 3 0 49 23 120
2019 Access to information and privacy 24 19 11 16 20 8 1 40 48 55
2019 Security 12 15 27 21 18 4 3 42 29 275
2019 Science and technology 6 10 13 18 36 5 11 65 20 45
2019 Legal services 11 11 32 22 18 3 1 42 24 60
2019 Administration and operations 8 16 27 24 20 2 3 46 26 1460
2019 Human resources 12 17 26 24 17 1 3 42 31 510
2019 Financial management 12 17 27 27 12 3 1 41 30 210
2019 Procurement 11 17 23 28 18 2 0 47 29 80
2019 Real property 9 28 26 25 11 0 1 36 37 95
2019 Material management 6 12 28 21 27 0 5 51 20 50
2019 Information management 15 20 24 18 16 2 5 36 38 350
2019 Information technology 5 12 22 27 26 3 5 58 18 175
2019 Internal audit 28 11 31 20 10 0 0 30 39 30
2019 Data sciences 16 15 24 13 27 2 3 42 33 40
2019 Policy 12 22 32 18 12 2 1 32 35 135
2019 Project management 20 17 22 18 19 1 3 38 39 100
2019 Other services to the public 6 11 25 26 27 2 3 56 18 220
2019 None of the above 11 14 19 24 26 2 4 53 26 480

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 17 36 17 14 5 6 35 25 110
2024 Health care practitioners 22 23 29 13 11 0 1 25 46 65
2024 Intelligence analysts 15 20 27 18 13 3 4 34 37 270
2024 Federal regulators 24 22 20 10 24 0 0 34 46 15
2024 Compliance, inspection and enforcement 24 19 20 14 12 2 8 29 48 60
2024 Communications or public affairs 10 21 28 21 11 2 8 35 34 110
2024 Access to information and privacy 19 23 27 14 13 4 1 28 44 60
2024 Security 13 24 27 17 14 2 4 33 39 175
2024 Science and technology 11 9 28 23 25 2 1 50 21 90
2024 Legal services 5 26 26 18 21 2 1 41 32 65
2024 Administration and operations 11 19 31 17 17 2 4 36 31 1180
2024 Human resources 12 17 35 15 15 2 3 32 31 450
2024 Financial management 12 25 35 16 9 1 2 26 37 180
2024 Procurement 26 21 35 15 1 1 1 16 48 75
2024 Real property 24 31 29 10 5 1 0 15 56 80
2024 Material management 9 24 20 26 16 0 4 44 34 45
2024 Information management 12 14 28 22 15 4 4 41 28 255
2024 Information technology 15 22 26 16 15 3 2 33 40 295
2024 Internal audit 6 29 45 15 5 0 0 20 35 20
2024 Evaluation 7 13 22 41 18 0 0 59 19 15
2024 Data sciences 18 22 22 25 11 3 0 37 41 30
2024 Policy 15 23 30 19 9 3 2 29 39 195
2024 Project management 22 31 29 12 3 2 1 15 55 110
2024 Other services to the public 13 15 25 15 21 4 6 40 32 175
2024 None of the above 11 19 26 18 15 2 9 37 34 300
2022 Client contact centre 11 8 19 23 21 9 8 53 24 140
2022 Health care practitioners 10 23 44 13 7 0 4 20 34 60
2022 Federal regulators 19 19 22 15 19 0 4 36 40 25
2022 Compliance, inspection and enforcement 13 22 40 7 11 2 4 19 38 120
2022 Communications or public affairs 16 16 32 15 13 0 8 31 34 80
2022 Access to information and privacy 4 14 29 26 19 3 3 49 20 50
2022 Security 11 21 28 18 14 3 6 35 34 265
2022 Science and technology 16 11 19 26 23 1 4 52 28 65
2022 Legal services 11 22 25 18 20 0 4 39 34 75
2022 Administration and operations 13 17 32 18 14 2 4 34 32 1100
2022 Human resources 12 23 30 17 12 3 3 31 37 420
2022 Financial management 14 15 38 20 7 2 4 29 31 205
2022 Procurement 21 23 29 14 12 0 1 26 45 75
2022 Real property 20 25 34 6 10 1 3 17 47 95
2022 Material management 4 18 30 24 16 3 4 44 24 50
2022 Information management 11 15 28 24 14 4 4 41 28 300
2022 Information technology 12 23 26 17 12 7 2 32 39 235
2022 Internal audit 0 21 32 29 13 0 4 44 22 25
2022 Evaluation 6 25 20 26 23 0 0 49 32 15
2022 Data sciences 14 22 30 9 18 3 3 29 39 35
2022 Policy 13 18 36 14 14 1 4 30 32 155
2022 Project management 21 27 29 13 7 1 2 21 49 115
2022 Other services to the public 8 16 29 20 17 3 6 42 26 200
2022 None of the above 13 15 28 19 17 3 5 40 30 385
2020 Client contact centre 6 8 34 27 20 1 4 49 15 140
2020 Health care practitioners 9 30 26 21 7 3 2 30 42 60
2020 Federal regulators 15 22 39 7 18 0 0 25 37 30
2020 Compliance, inspection and enforcement 5 33 27 16 15 0 4 32 40 80
2020 Communications or public affairs 9 20 32 23 10 5 0 35 31 90
2020 Access to information and privacy 10 15 44 16 8 8 0 26 27 40
2020 Security 8 17 30 23 19 2 2 43 26 230
2020 Science and technology 18 9 24 20 30 0 0 49 27 45
2020 Legal services 11 16 25 33 8 2 4 44 29 65
2020 Administration and operations 9 18 33 21 15 2 2 38 28 1320
2020 Human resources 8 21 32 23 14 2 1 37 30 435
2020 Financial management 4 17 39 24 15 1 1 39 21 190
2020 Procurement 27 10 35 20 9 0 0 29 37 75
2020 Real property 15 25 30 17 10 3 0 28 41 95
2020 Material management 10 25 25 17 17 2 4 36 37 45
2020 Information management 8 18 32 20 19 2 2 41 26 305
2020 Information technology 12 18 31 24 12 1 2 37 31 185
2020 Internal audit 5 25 30 21 19 0 0 40 30 25
2020 Data sciences 5 21 24 29 18 3 0 48 27 35
2020 Policy 15 23 31 21 8 1 0 29 39 115
2020 Project management 23 23 26 18 7 3 0 26 47 70
2020 Other services to the public 4 19 28 20 22 3 4 45 25 185
2020 None of the above 10 17 26 20 21 3 3 44 29 425
2019 Client contact centre 9 11 26 21 28 1 3 52 21 190
2019 Health care practitioners 17 17 22 23 16 2 2 41 36 65
2019 Federal regulators 5 16 49 16 11 3 0 28 22 35
2019 Compliance, inspection and enforcement 8 21 31 19 15 1 5 36 31 100
2019 Communications or public affairs 8 21 28 23 17 1 2 41 30 120
2019 Access to information and privacy 9 27 24 15 22 4 0 38 37 55
2019 Security 11 15 27 25 19 2 1 45 27 280
2019 Science and technology 16 14 12 26 28 2 2 56 31 45
2019 Legal services 8 11 41 20 15 2 2 36 21 60
2019 Administration and operations 10 17 31 20 16 3 2 38 28 1470
2019 Human resources 10 19 34 19 13 1 3 34 31 510
2019 Financial management 8 18 39 21 11 1 1 33 27 210
2019 Procurement 14 15 38 21 9 4 0 32 29 80
2019 Real property 12 29 29 23 7 0 0 30 41 95
2019 Material management 7 29 19 24 17 0 3 43 37 50
2019 Information management 9 17 36 18 15 3 2 34 28 350
2019 Information technology 10 23 34 14 13 2 3 29 35 175
2019 Internal audit 11 24 35 24 7 0 0 31 35 30
2019 Data sciences 14 30 12 17 17 4 6 38 49 40
2019 Policy 14 28 34 17 7 1 1 24 42 135
2019 Project management 22 19 33 17 9 0 0 26 41 100
2019 Other services to the public 8 10 28 25 23 3 4 51 20 220
2019 None of the above 11 14 26 22 20 2 4 45 27 480

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 10 33 25 19 3 2 46 19 110
2024 Health care practitioners 7 11 32 35 15 0 1 50 18 65
2024 Intelligence analysts 10 20 32 20 15 1 2 36 31 270
2024 Federal regulators 11 11 11 31 37 0 0 68 22 15
2024 Compliance, inspection and enforcement 15 19 28 10 22 2 5 34 36 60
2024 Communications or public affairs 6 17 38 33 5 0 2 38 24 110
2024 Access to information and privacy 15 28 27 19 12 0 0 31 43 60
2024 Security 6 12 25 32 19 1 5 54 19 175
2024 Science and technology 10 13 22 34 20 0 1 55 23 90
2024 Legal services 5 8 34 32 17 1 3 51 14 70
2024 Administration and operations 4 10 32 30 20 1 2 52 15 1180
2024 Human resources 6 12 30 29 21 1 2 51 18 450
2024 Financial management 7 12 29 31 18 0 3 51 19 180
2024 Procurement 6 15 25 33 17 1 2 52 22 75
2024 Real property 3 12 32 37 17 0 0 54 14 80
2024 Material management 4 2 33 41 16 0 3 59 7 45
2024 Information management 6 13 29 29 18 1 4 49 20 255
2024 Information technology 5 11 30 29 21 0 4 53 16 295
2024 Internal audit 0 25 39 31 5 0 0 36 25 20
2024 Evaluation 6 13 24 39 12 7 0 54 20 15
2024 Data sciences 3 21 41 26 5 3 0 33 25 30
2024 Policy 7 12 27 33 19 1 2 53 19 195
2024 Project management 9 9 33 37 11 1 0 48 18 110
2024 Other services to the public 5 16 31 28 17 1 2 47 21 175
2024 None of the above 5 13 26 27 21 3 5 52 20 300
2022 Client contact centre 6 12 30 28 20 1 3 50 19 140
2022 Health care practitioners 3 16 26 37 15 2 1 53 20 65
2022 Federal regulators 11 8 37 23 12 0 8 38 21 25
2022 Compliance, inspection and enforcement 13 16 37 14 16 1 3 32 30 120
2022 Communications or public affairs 7 16 32 33 7 1 4 42 24 80
2022 Access to information and privacy 12 15 27 32 13 2 0 45 27 50
2022 Security 6 15 28 30 17 0 3 49 22 265
2022 Science and technology 3 13 26 34 23 0 1 57 16 65
2022 Legal services 11 14 28 28 17 0 1 47 25 75
2022 Administration and operations 7 15 35 24 15 0 4 41 23 1100
2022 Human resources 6 16 34 23 18 1 2 42 23 420
2022 Financial management 7 15 34 28 13 0 3 42 23 205
2022 Procurement 13 14 34 20 18 0 3 39 27 75
2022 Real property 9 12 40 22 16 0 1 38 21 95
2022 Material management 1 19 27 24 16 0 13 46 23 50
2022 Information management 4 20 31 25 16 1 3 43 25 300
2022 Information technology 6 14 28 26 23 0 2 51 20 235
2022 Internal audit 0 9 37 26 23 0 4 51 9 25
2022 Evaluation 5 19 50 4 21 0 0 25 24 15
2022 Data sciences 11 21 20 28 14 4 3 45 34 35
2022 Policy 8 18 31 27 15 1 1 42 27 150
2022 Project management 6 14 33 32 12 0 4 45 20 115
2022 Other services to the public 5 13 34 23 19 2 4 45 19 200
2022 None of the above 5 15 31 24 20 1 3 46 21 385
2020 Client contact centre 7 27 33 22 10 0 1 33 34 145
2020 Health care practitioners 10 32 27 17 13 1 0 30 43 60
2020 Federal regulators 18 18 29 17 18 0 0 35 36 30
2020 Compliance, inspection and enforcement 9 19 38 23 12 0 0 35 27 80
2020 Communications or public affairs 13 19 50 14 3 0 0 18 32 90
2020 Access to information and privacy 20 25 13 36 6 0 0 43 45 40
2020 Security 7 18 34 25 16 0 0 41 25 235
2020 Science and technology 2 15 33 22 27 0 0 49 18 45
2020 Legal services 8 17 36 23 14 0 1 38 25 65
2020 Administration and operations 6 15 34 27 16 0 1 44 22 1325
2020 Human resources 11 24 35 19 10 0 0 29 35 440
2020 Financial management 7 21 38 23 10 0 1 33 28 190
2020 Procurement 18 18 37 17 10 0 0 27 36 80
2020 Real property 13 15 41 18 12 1 0 30 28 90
2020 Material management 4 8 33 39 11 2 3 52 13 45
2020 Information management 7 18 35 22 17 0 1 39 26 305
2020 Information technology 5 16 35 26 17 0 1 43 21 185
2020 Internal audit 5 17 39 34 5 0 0 39 22 25
2020 Data sciences 21 22 35 14 8 0 0 22 43 35
2020 Policy 12 24 39 18 7 0 0 25 36 115
2020 Project management 10 26 32 25 7 0 0 33 35 70
2020 Other services to the public 5 20 32 23 16 1 2 41 26 185
2020 None of the above 9 15 30 26 18 1 1 45 25 430
2019 Client contact centre 5 11 31 27 25 1 2 53 16 190
2019 Health care practitioners 8 8 22 34 26 0 2 61 17 65
2019 Federal regulators 0 22 26 34 19 0 0 53 22 35
2019 Compliance, inspection and enforcement 10 18 34 23 14 0 1 37 28 100
2019 Communications or public affairs 12 13 35 26 14 0 0 39 25 120
2019 Access to information and privacy 7 14 27 23 25 4 0 50 22 55
2019 Security 5 13 29 26 24 0 3 51 19 280
2019 Science and technology 8 9 33 26 25 0 0 51 16 45
2019 Legal services 1 16 38 22 23 0 0 45 17 60
2019 Administration and operations 5 13 32 29 19 1 2 49 18 1465
2019 Human resources 5 15 32 27 19 0 2 47 20 510
2019 Financial management 7 12 27 36 15 0 2 52 20 210
2019 Procurement 13 8 23 38 15 1 1 55 22 80
2019 Real property 7 15 25 31 19 0 2 51 23 95
2019 Material management 3 13 33 24 23 0 5 49 16 50
2019 Information management 6 13 36 27 17 1 1 44 19 350
2019 Information technology 6 16 31 24 18 1 4 44 23 175
2019 Internal audit 3 11 27 49 10 0 0 59 14 30
2019 Data sciences 14 19 23 25 17 0 3 43 33 40
2019 Policy 17 12 30 24 16 0 1 41 29 135
2019 Project management 11 20 26 28 15 0 0 43 30 100
2019 Other services to the public 5 11 29 29 24 0 3 54 16 215
2019 None of the above 6 15 28 27 21 1 3 49 22 480

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 29 19 11 17 3 0 52 29 110
2024 Health care practitioners 15 32 21 17 15 1 0 47 32 65
2024 Intelligence analysts 11 25 19 24 17 4 0 38 43 270
2024 Federal regulators 19 28 26 9 19 0 0 46 27 15
2024 Compliance, inspection and enforcement 12 23 10 23 32 0 0 35 55 60
2024 Communications or public affairs 10 32 18 22 12 5 0 45 36 110
2024 Access to information and privacy 17 31 15 19 18 0 0 48 36 60
2024 Security 16 32 23 17 10 2 1 49 28 175
2024 Science and technology 27 36 12 17 3 5 0 66 21 90
2024 Legal services 31 40 8 14 6 1 0 71 21 70
2024 Administration and operations 19 34 17 18 10 2 0 54 28 1180
2024 Human resources 14 28 18 23 14 3 0 43 38 445
2024 Financial management 11 33 17 20 17 2 0 45 38 180
2024 Procurement 17 35 23 17 7 0 1 52 25 75
2024 Real property 12 21 20 26 17 2 2 35 45 80
2024 Material management 18 47 15 12 8 0 0 65 20 45
2024 Information management 19 29 19 20 9 4 0 50 30 255
2024 Information technology 23 32 17 15 13 2 0 55 28 295
2024 Internal audit 6 35 20 25 9 5 0 44 36 20
2024 Evaluation 7 22 21 37 13 0 0 29 50 15
2024 Data sciences 8 41 25 14 11 0 0 50 26 30
2024 Policy 13 29 18 19 18 3 1 43 39 195
2024 Project management 12 27 24 23 12 3 0 40 35 105
2024 Other services to the public 22 31 19 16 8 3 0 55 25 175
2024 None of the above 18 29 14 21 13 4 0 49 36 300
2022 Client contact centre 21 26 20 19 8 6 0 50 29 140
2022 Health care practitioners 8 34 17 29 8 4 0 44 38 65
2022 Federal regulators 23 21 11 18 21 6 0 47 41 25
2022 Compliance, inspection and enforcement 15 24 16 23 19 2 0 40 44 120
2022 Communications or public affairs 14 27 16 25 10 9 0 45 38 80
2022 Access to information and privacy 26 32 21 15 4 2 0 59 20 50
2022 Security 15 38 17 16 11 3 0 55 28 265
2022 Science and technology 21 33 13 12 19 2 1 55 32 65
2022 Legal services 14 26 18 24 17 1 0 41 41 75
2022 Administration and operations 19 32 16 20 10 3 0 53 31 1100
2022 Human resources 12 35 16 20 14 3 0 49 35 420
2022 Financial management 18 33 17 17 14 1 0 52 31 205
2022 Procurement 13 39 16 19 12 0 1 52 32 75
2022 Real property 13 23 16 28 17 5 0 37 46 95
2022 Material management 12 42 26 13 2 5 0 57 15 50
2022 Information management 17 32 21 19 10 1 0 49 29 300
2022 Information technology 24 26 17 19 11 3 0 52 31 235
2022 Internal audit 27 42 13 8 5 5 0 73 14 25
2022 Evaluation 21 30 0 37 6 5 0 54 46 15
2022 Data sciences 8 21 26 25 16 3 0 30 42 35
2022 Policy 15 25 19 26 13 2 0 41 39 155
2022 Project management 14 26 24 23 12 2 0 41 35 115
2022 Other services to the public 22 32 15 18 9 3 0 56 28 200
2022 None of the above 13 27 19 20 16 4 0 42 38 385
2020 Client contact centre 27 32 19 13 6 2 1 61 20 145
2020 Health care practitioners 21 23 12 31 9 3 0 46 41 60
2020 Federal regulators 21 31 22 11 11 4 0 54 23 30
2020 Compliance, inspection and enforcement 18 23 24 21 11 3 0 42 33 80
2020 Communications or public affairs 10 32 15 34 7 2 0 43 41 90
2020 Access to information and privacy 15 34 22 7 12 9 0 54 21 40
2020 Security 24 36 18 15 4 3 0 61 21 230
2020 Science and technology 28 25 17 17 14 0 0 52 31 45
2020 Legal services 17 37 18 20 8 0 0 54 28 65
2020 Administration and operations 19 36 19 16 7 1 0 57 24 1320
2020 Human resources 18 36 19 17 7 2 0 56 25 440
2020 Financial management 19 41 15 15 7 3 0 62 22 190
2020 Procurement 15 37 18 12 16 2 0 53 28 75
2020 Real property 15 25 25 20 12 3 0 41 33 95
2020 Material management 20 27 16 19 16 2 0 48 36 45
2020 Information management 21 33 16 18 9 3 0 55 28 305
2020 Information technology 20 31 19 17 10 2 0 53 28 180
2020 Internal audit 18 39 21 17 4 0 0 57 22 25
2020 Data sciences 23 30 5 32 10 0 0 52 42 35
2020 Policy 20 25 18 18 16 3 0 47 35 115
2020 Project management 7 38 15 24 14 0 1 46 39 70
2020 Other services to the public 17 33 20 18 9 3 0 51 28 190
2020 None of the above 17 32 17 19 11 3 1 50 32 425
2019 Client contact centre 27 36 19 10 6 2 1 64 16 190
2019 Health care practitioners 17 30 21 16 13 2 0 48 30 65
2019 Federal regulators 18 31 22 14 16 0 0 49 30 35
2019 Compliance, inspection and enforcement 12 38 21 19 9 1 0 50 28 100
2019 Communications or public affairs 22 35 21 11 9 2 0 58 20 120
2019 Access to information and privacy 16 17 29 26 5 4 4 35 34 55
2019 Security 20 34 18 21 6 1 0 55 27 275
2019 Science and technology 14 47 11 11 6 8 2 69 20 45
2019 Legal services 19 26 19 27 6 3 0 46 35 60
2019 Administration and operations 19 37 18 16 8 2 0 57 24 1465
2019 Human resources 18 36 20 17 7 2 0 55 24 510
2019 Financial management 15 36 21 16 8 4 0 53 25 210
2019 Procurement 22 36 16 17 4 5 0 61 23 80
2019 Real property 8 38 30 17 7 1 0 46 24 95
2019 Material management 19 31 26 18 6 0 0 50 24 50
2019 Information management 14 38 17 21 7 3 0 54 29 355
2019 Information technology 18 36 22 14 7 2 1 56 22 175
2019 Internal audit 7 34 32 14 14 0 0 41 27 30
2019 Data sciences 15 34 12 23 13 4 0 50 38 40
2019 Policy 17 37 16 20 9 1 0 55 29 135
2019 Project management 8 29 26 29 8 1 0 37 37 100
2019 Other services to the public 24 34 16 18 7 1 0 59 25 220
2019 None of the above 20 31 20 18 7 3 1 53 26 475

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 26 9 6 14 2 0 71 20 110
2024 Health care practitioners 41 25 12 14 9 0 0 66 22 65
2024 Intelligence analysts 34 37 7 10 10 1 0 72 20 270
2024 Federal regulators 58 14 14 0 13 0 0 73 13 15
2024 Compliance, inspection and enforcement 33 32 4 13 18 0 0 65 31 60
2024 Communications or public affairs 42 36 7 8 7 1 0 78 15 110
2024 Access to information and privacy 44 41 4 6 5 0 0 84 11 60
2024 Security 47 24 9 10 5 3 1 74 16 175
2024 Science and technology 60 24 8 5 2 1 0 85 7 90
2024 Legal services 42 19 7 20 9 3 0 63 30 70
2024 Administration and operations 41 30 9 10 9 1 0 71 20 1180
2024 Human resources 44 30 7 10 6 2 0 76 17 450
2024 Financial management 50 31 9 5 6 0 0 81 11 180
2024 Procurement 47 29 11 9 4 0 0 76 13 75
2024 Real property 43 28 6 8 14 1 0 72 22 80
2024 Material management 51 31 6 6 5 0 0 82 11 45
2024 Information management 45 25 9 10 10 0 0 70 20 255
2024 Information technology 51 26 10 5 7 0 0 78 12 295
2024 Internal audit 38 51 0 11 0 0 0 89 11 20
2024 Evaluation 52 29 6 7 7 0 0 81 13 15
2024 Data sciences 32 50 6 6 7 0 0 81 12 30
2024 Policy 55 23 7 5 9 1 0 79 14 195
2024 Project management 35 37 10 8 8 2 0 73 17 110
2024 Other services to the public 39 29 10 10 11 1 0 69 21 175
2024 None of the above 44 24 5 11 13 2 0 70 25 300
2022 Client contact centre 45 28 10 6 8 3 1 76 14 140
2022 Health care practitioners 43 27 8 6 14 1 0 71 21 60
2022 Federal regulators 49 7 13 8 22 0 0 57 30 25
2022 Compliance, inspection and enforcement 33 27 3 15 17 4 1 63 33 120
2022 Communications or public affairs 51 22 7 13 7 0 0 73 20 80
2022 Access to information and privacy 44 28 12 7 6 2 0 73 14 50
2022 Security 48 25 10 7 8 1 0 75 15 265
2022 Science and technology 54 19 3 11 13 0 0 73 24 65
2022 Legal services 34 29 9 15 12 0 2 63 28 75
2022 Administration and operations 42 27 9 11 10 1 0 70 22 1105
2022 Human resources 55 25 6 7 7 1 0 81 14 425
2022 Financial management 54 26 6 7 7 0 0 80 14 205
2022 Procurement 47 27 8 9 10 0 0 73 19 75
2022 Real property 50 24 7 11 7 1 0 75 19 95
2022 Material management 46 30 3 11 8 2 0 78 19 50
2022 Information management 40 32 9 11 8 0 0 72 19 300
2022 Information technology 55 25 7 6 5 2 0 82 11 235
2022 Internal audit 71 18 7 4 0 0 0 88 4 25
2022 Evaluation 60 16 13 6 5 0 0 76 12 15
2022 Data sciences 51 21 10 14 4 0 0 72 18 35
2022 Policy 62 20 8 6 3 0 0 82 9 150
2022 Project management 54 26 3 7 7 2 1 82 14 115
2022 Other services to the public 38 28 10 11 12 1 0 67 23 200
2022 None of the above 40 26 6 14 13 1 1 67 27 385
2020 Client contact centre 40 33 10 10 4 1 0 75 15 145
2020 Health care practitioners 40 27 14 9 8 0 0 68 18 60
2020 Federal regulators 35 29 8 18 7 4 0 66 26 30
2020 Compliance, inspection and enforcement 27 22 18 21 11 1 0 49 33 80
2020 Communications or public affairs 36 25 17 12 9 1 0 61 21 90
2020 Access to information and privacy 35 19 23 10 10 3 0 56 21 40
2020 Security 48 24 10 9 5 4 0 75 15 235
2020 Science and technology 39 35 9 7 11 0 0 74 17 45
2020 Legal services 32 29 8 21 8 3 0 63 29 65
2020 Administration and operations 38 30 11 11 10 1 0 68 21 1320
2020 Human resources 48 27 8 10 4 2 0 76 15 440
2020 Financial management 47 33 9 5 5 1 0 81 9 190
2020 Procurement 42 25 12 8 13 0 0 67 21 80
2020 Real property 43 26 10 6 12 2 0 71 18 90
2020 Material management 33 36 11 10 10 0 0 69 20 45
2020 Information management 38 30 10 12 8 1 0 69 21 305
2020 Information technology 47 25 10 8 9 2 0 73 17 185
2020 Internal audit 36 38 17 5 4 0 0 74 9 25
2020 Data sciences 48 24 10 10 8 0 0 72 18 35
2020 Policy 55 28 4 7 5 2 0 84 12 115
2020 Project management 38 29 10 11 10 2 0 68 21 70
2020 Other services to the public 33 27 11 18 11 0 0 60 29 190
2020 None of the above 38 25 10 15 11 1 0 63 27 425
2019 Client contact centre 47 29 11 7 4 1 0 77 12 190
2019 Health care practitioners 42 27 10 9 12 0 0 69 21 65
2019 Federal regulators 33 34 9 11 11 3 0 69 23 35
2019 Compliance, inspection and enforcement 25 28 10 20 15 1 0 54 36 95
2019 Communications or public affairs 44 25 10 11 9 0 0 70 20 120
2019 Access to information and privacy 41 14 11 17 12 4 0 58 31 55
2019 Security 41 26 12 11 9 1 0 68 20 280
2019 Science and technology 47 19 12 9 7 3 2 70 17 45
2019 Legal services 27 29 12 22 9 0 1 56 32 60
2019 Administration and operations 38 30 10 13 8 1 0 69 21 1475
2019 Human resources 42 31 10 10 5 1 1 74 16 510
2019 Financial management 52 25 10 8 4 1 0 77 12 205
2019 Procurement 51 21 13 7 7 1 0 73 14 80
2019 Real property 37 36 11 11 5 0 0 73 16 95
2019 Material management 36 30 9 14 12 0 0 66 25 50
2019 Information management 39 28 11 13 9 0 0 67 22 355
2019 Information technology 39 35 8 11 7 0 0 74 17 175
2019 Internal audit 34 39 3 21 3 0 0 72 24 30
2019 Data sciences 40 36 10 2 9 0 3 78 12 40
2019 Policy 46 28 8 10 7 1 0 74 17 135
2019 Project management 44 25 12 10 9 0 0 69 19 100
2019 Other services to the public 36 31 10 10 11 1 0 69 21 220
2019 None of the above 39 26 13 10 10 1 1 66 20 480

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 29 6 5 10 0 0 79 15 110
2024 Health care practitioners 45 35 12 6 2 0 0 80 7 65
2024 Intelligence analysts 44 36 6 9 5 0 0 80 14 270
2024 Federal regulators 61 14 9 0 15 0 0 76 15 15
2024 Compliance, inspection and enforcement 35 31 8 13 13 0 0 66 26 60
2024 Communications or public affairs 50 33 5 8 4 0 0 83 12 110
2024 Access to information and privacy 46 33 6 9 3 2 0 81 13 60
2024 Security 55 26 4 8 4 0 2 83 13 175
2024 Science and technology 64 26 3 3 2 0 1 91 5 90
2024 Legal services 48 35 3 2 10 2 0 85 13 70
2024 Administration and operations 47 32 7 9 5 0 0 79 14 1180
2024 Human resources 53 30 6 7 3 1 0 85 9 445
2024 Financial management 47 39 5 5 3 0 0 86 8 180
2024 Procurement 49 39 2 7 3 0 0 88 10 75
2024 Real property 46 38 5 8 4 0 0 83 12 80
2024 Material management 55 31 3 8 3 0 0 86 11 45
2024 Information management 50 33 5 7 5 0 0 83 12 255
2024 Information technology 61 26 5 5 3 0 0 87 9 295
2024 Internal audit 54 41 5 0 0 0 0 95 0 20
2024 Evaluation 73 12 8 0 7 0 0 86 7 15
2024 Data sciences 38 39 7 12 4 0 0 77 16 30
2024 Policy 61 25 5 4 3 1 0 87 7 195
2024 Project management 45 35 8 6 6 0 0 80 13 110
2024 Other services to the public 44 30 9 12 4 1 0 75 16 175
2024 None of the above 50 25 7 10 8 1 0 75 18 300
2022 Client contact centre 53 31 5 3 5 2 1 86 8 140
2022 Health care practitioners 57 21 11 8 3 0 0 78 11 60
2022 Federal regulators 47 14 17 4 17 0 0 61 22 25
2022 Compliance, inspection and enforcement 44 30 5 9 12 0 0 74 21 120
2022 Communications or public affairs 43 38 9 10 1 0 0 80 11 80
2022 Access to information and privacy 44 37 7 7 5 0 0 81 12 50
2022 Security 56 30 4 6 3 1 0 87 9 265
2022 Science and technology 55 27 6 4 8 0 0 82 13 65
2022 Legal services 44 29 6 16 3 0 2 75 19 75
2022 Administration and operations 48 31 7 9 4 0 0 79 14 1105
2022 Human resources 56 28 7 6 3 0 0 84 9 425
2022 Financial management 59 25 5 7 4 0 0 84 10 205
2022 Procurement 47 25 8 8 11 0 0 72 19 75
2022 Real property 52 31 4 4 10 0 0 83 13 95
2022 Material management 44 38 3 11 4 0 0 82 15 50
2022 Information management 48 35 7 6 4 0 0 82 11 300
2022 Information technology 58 29 4 5 4 0 0 88 8 235
2022 Internal audit 80 17 0 0 3 0 0 97 3 25
2022 Evaluation 64 23 0 8 5 0 0 87 13 15
2022 Data sciences 55 33 11 2 0 0 0 87 2 35
2022 Policy 65 25 3 6 1 0 0 90 7 155
2022 Project management 58 31 3 6 2 0 1 89 8 115
2022 Other services to the public 40 35 8 9 7 0 1 76 16 200
2022 None of the above 43 35 8 8 6 0 0 78 13 385
2020 Client contact centre 42 39 8 7 3 1 0 81 10 145
2020 Health care practitioners 54 21 12 9 5 0 0 75 14 60
2020 Federal regulators 38 25 18 15 0 4 0 66 15 30
2020 Compliance, inspection and enforcement 37 36 8 16 2 0 0 73 19 80
2020 Communications or public affairs 34 41 13 7 4 0 0 76 12 90
2020 Access to information and privacy 51 21 12 5 10 0 0 73 15 40
2020 Security 53 32 7 5 2 1 0 86 7 230
2020 Science and technology 64 20 1 7 8 0 0 84 15 45
2020 Legal services 44 34 8 10 4 0 0 78 14 65
2020 Administration and operations 46 32 8 9 5 0 0 78 14 1320
2020 Human resources 55 30 8 5 2 0 0 85 6 440
2020 Financial management 49 39 4 5 2 0 0 89 7 190
2020 Procurement 45 40 3 7 6 0 0 85 13 75
2020 Real property 47 37 3 9 4 0 0 83 14 90
2020 Material management 35 41 7 13 4 0 0 76 17 45
2020 Information management 45 31 8 11 4 0 0 77 15 300
2020 Information technology 55 28 6 8 3 1 0 83 11 180
2020 Internal audit 61 31 5 0 4 0 0 91 4 25
2020 Data sciences 56 33 3 6 3 0 0 89 8 35
2020 Policy 62 27 5 4 1 1 0 90 5 115
2020 Project management 43 40 1 13 1 2 0 84 15 70
2020 Other services to the public 40 32 10 14 3 0 0 72 18 190
2020 None of the above 42 33 11 10 4 1 0 75 14 425
2019 Client contact centre 56 28 6 5 3 1 0 85 8 190
2019 Health care practitioners 44 34 6 9 7 0 0 78 17 65
2019 Federal regulators 34 42 3 14 5 3 0 78 19 35
2019 Compliance, inspection and enforcement 32 31 15 15 7 0 0 63 22 100
2019 Communications or public affairs 42 34 9 13 1 0 0 77 14 120
2019 Access to information and privacy 38 19 19 14 7 2 0 59 22 55
2019 Security 50 30 9 8 3 1 0 80 11 275
2019 Science and technology 49 32 8 8 0 0 2 83 8 45
2019 Legal services 35 39 9 13 3 0 1 75 16 60
2019 Administration and operations 44 32 8 10 5 0 0 77 15 1470
2019 Human resources 50 32 7 8 2 0 1 83 10 510
2019 Financial management 55 30 5 6 4 0 0 85 10 205
2019 Procurement 54 30 11 4 2 0 0 83 6 80
2019 Real property 40 39 9 8 4 0 0 79 12 95
2019 Material management 32 52 8 4 4 0 0 84 7 50
2019 Information management 41 36 11 8 4 0 0 77 12 355
2019 Information technology 47 35 8 6 3 0 0 82 9 175
2019 Internal audit 44 39 3 10 3 0 0 83 14 30
2019 Data sciences 48 35 7 7 0 0 3 86 7 40
2019 Policy 53 35 3 5 4 0 0 88 9 135
2019 Project management 47 30 12 6 5 0 0 77 11 100
2019 Other services to the public 42 36 9 9 5 0 0 78 13 220
2019 None of the above 40 36 8 11 4 0 1 77 15 480

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 38 8 5 10 2 0 77 15 110
2024 Health care practitioners 42 34 15 4 2 0 3 78 6 65
2024 Intelligence analysts 38 42 10 4 4 2 0 82 8 270
2024 Federal regulators 65 18 4 0 8 5 0 88 8 15
2024 Compliance, inspection and enforcement 38 30 12 7 10 4 0 70 17 60
2024 Communications or public affairs 42 34 17 2 4 0 2 77 6 110
2024 Access to information and privacy 39 37 15 6 2 0 0 77 8 60
2024 Security 46 29 15 3 2 3 2 79 5 175
2024 Science and technology 56 30 8 1 4 1 0 87 4 90
2024 Legal services 46 34 5 5 5 5 0 84 10 70
2024 Administration and operations 40 35 12 7 5 2 0 76 12 1185
2024 Human resources 44 35 11 7 3 1 0 80 9 450
2024 Financial management 47 36 11 5 2 0 0 83 7 180
2024 Procurement 42 38 14 0 3 1 1 82 3 75
2024 Real property 38 39 7 8 7 1 0 78 15 80
2024 Material management 47 43 4 3 3 0 0 90 5 45
2024 Information management 45 32 9 6 5 1 1 78 12 255
2024 Information technology 51 32 9 3 3 1 0 84 7 295
2024 Internal audit 50 45 4 0 0 0 0 96 0 20
2024 Evaluation 56 25 12 7 0 0 0 81 7 15
2024 Data sciences 38 48 4 3 7 0 0 87 10 30
2024 Policy 60 25 9 4 2 0 0 85 6 195
2024 Project management 45 34 11 5 4 1 0 80 9 110
2024 Other services to the public 35 37 13 4 5 4 0 76 10 175
2024 None of the above 42 34 10 6 6 0 2 77 12 300
2022 Client contact centre 38 31 15 4 7 5 0 73 12 140
2022 Health care practitioners 47 33 8 8 3 2 0 81 11 60
2022 Federal regulators 43 24 16 5 8 0 4 70 14 25
2022 Compliance, inspection and enforcement 40 30 12 10 5 3 0 72 16 120
2022 Communications or public affairs 40 30 20 4 3 4 0 72 7 80
2022 Access to information and privacy 42 40 6 5 5 0 2 84 11 50
2022 Security 46 35 11 3 4 1 1 82 7 265
2022 Science and technology 46 29 6 15 3 0 2 76 18 65
2022 Legal services 36 27 17 10 6 1 2 65 17 75
2022 Administration and operations 40 35 12 7 4 2 0 77 11 1105
2022 Human resources 49 34 8 4 4 1 0 84 8 425
2022 Financial management 54 31 6 6 3 1 0 85 8 205
2022 Procurement 45 31 12 5 5 3 0 78 10 75
2022 Real property 46 33 11 7 3 0 0 79 10 95
2022 Material management 49 37 5 2 7 0 0 86 9 50
2022 Information management 36 40 10 6 5 2 1 79 11 300
2022 Information technology 51 31 10 4 4 1 0 82 8 235
2022 Internal audit 55 41 0 4 0 0 0 96 4 25
2022 Evaluation 45 35 8 12 0 0 0 80 12 15
2022 Data sciences 51 30 6 10 0 2 0 84 10 35
2022 Policy 59 30 6 4 2 0 0 89 5 155
2022 Project management 49 37 2 6 4 2 0 88 10 115
2022 Other services to the public 38 38 13 3 6 2 1 78 8 200
2022 None of the above 40 36 13 5 4 2 0 77 10 385
2020 Client contact centre 29 43 13 10 3 2 0 73 13 140
2020 Health care practitioners 47 29 15 7 2 0 0 76 9 60
2020 Federal regulators 38 43 7 4 4 4 0 85 8 30
2020 Compliance, inspection and enforcement 33 35 13 14 4 1 0 69 18 80
2020 Communications or public affairs 38 35 12 7 3 5 0 77 11 90
2020 Access to information and privacy 36 33 18 5 8 0 0 69 13 40
2020 Security 42 34 14 5 1 3 1 79 6 230
2020 Science and technology 48 32 5 7 8 0 0 80 15 45
2020 Legal services 42 45 8 2 3 0 0 87 5 65
2020 Administration and operations 39 34 13 7 5 1 0 74 12 1320
2020 Human resources 47 32 11 6 2 2 0 81 8 440
2020 Financial management 44 41 8 5 2 1 0 85 7 190
2020 Procurement 38 44 8 2 7 0 0 82 10 75
2020 Real property 40 31 15 8 3 3 0 73 11 90
2020 Material management 31 37 17 8 5 2 0 69 14 45
2020 Information management 39 36 14 7 3 0 0 75 10 305
2020 Information technology 47 36 13 2 2 1 0 83 4 185
2020 Internal audit 44 47 5 0 4 0 0 91 4 25
2020 Data sciences 44 31 16 6 3 0 0 76 8 35
2020 Policy 63 28 5 3 2 0 0 91 4 115
2020 Project management 36 45 10 4 3 2 0 82 7 70
2020 Other services to the public 29 36 21 9 3 1 1 66 12 190
2020 None of the above 34 39 13 9 4 1 1 74 13 425
2019 Client contact centre 44 33 15 5 2 2 0 78 7 190
2019 Health care practitioners 40 34 16 2 9 0 0 73 11 65
2019 Federal regulators 41 32 17 5 3 3 0 75 8 35
2019 Compliance, inspection and enforcement 34 31 13 13 6 2 0 67 20 100
2019 Communications or public affairs 43 33 13 7 4 0 0 76 11 120
2019 Access to information and privacy 34 27 18 11 4 4 3 65 16 55
2019 Security 40 35 14 7 3 2 0 76 10 275
2019 Science and technology 41 29 17 6 0 6 0 75 7 45
2019 Legal services 37 32 18 6 3 3 2 72 9 60
2019 Administration and operations 39 35 13 7 5 1 0 75 11 1465
2019 Human resources 43 39 9 5 2 1 1 84 7 510
2019 Financial management 44 41 8 2 3 1 0 86 5 205
2019 Procurement 50 35 3 6 3 2 0 87 9 80
2019 Real property 35 44 13 4 4 0 0 79 8 95
2019 Material management 35 48 8 5 5 0 0 83 10 50
2019 Information management 36 40 12 8 4 1 0 76 12 355
2019 Information technology 40 40 9 6 3 1 1 82 8 175
2019 Internal audit 40 39 18 3 0 0 0 79 3 30
2019 Data sciences 49 37 10 0 5 0 0 85 5 40
2019 Policy 55 33 7 1 4 0 0 88 5 135
2019 Project management 48 30 12 5 4 1 0 79 9 100
2019 Other services to the public 37 34 16 6 6 1 0 72 12 220
2019 None of the above 37 33 15 7 4 2 2 73 11 480

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 31 15 5 8 2 0 71 13 110
2024 Health care practitioners 22 52 13 6 7 0 0 74 12 65
2024 Intelligence analysts 25 43 14 10 7 3 0 69 17 270
2024 Federal regulators 36 9 16 4 15 20 0 56 24 15
2024 Compliance, inspection and enforcement 24 29 15 15 13 4 0 56 29 60
2024 Communications or public affairs 25 48 11 9 8 0 0 72 16 110
2024 Access to information and privacy 42 29 16 6 5 2 0 72 11 60
2024 Security 35 36 14 7 4 1 2 74 11 175
2024 Science and technology 48 32 7 5 6 4 0 83 11 90
2024 Legal services 35 39 10 6 7 2 0 76 14 65
2024 Administration and operations 36 31 14 9 7 3 1 69 16 1180
2024 Human resources 30 40 14 10 5 2 0 71 14 450
2024 Financial management 34 36 14 6 9 1 0 71 16 180
2024 Procurement 40 37 10 7 4 1 0 78 12 75
2024 Real property 33 30 13 16 6 1 0 64 22 80
2024 Material management 34 46 17 3 0 0 0 80 3 45
2024 Information management 36 35 11 10 6 1 0 72 16 255
2024 Information technology 44 32 11 5 5 3 0 79 10 295
2024 Internal audit 20 55 21 0 0 5 0 78 0 20
2024 Evaluation 33 39 15 7 0 6 0 76 7 15
2024 Data sciences 32 40 14 9 4 0 0 73 13 30
2024 Policy 35 32 15 10 8 1 0 67 17 195
2024 Project management 28 46 12 7 5 1 1 75 12 110
2024 Other services to the public 38 33 14 5 6 3 0 74 11 175
2024 None of the above 37 35 12 9 7 1 0 72 16 300
2022 Client contact centre 37 33 13 8 5 5 0 73 13 140
2022 Health care practitioners 33 39 15 5 5 3 0 75 10 65
2022 Federal regulators 21 46 12 0 17 4 0 69 18 25
2022 Compliance, inspection and enforcement 28 28 13 18 10 5 0 58 29 120
2022 Communications or public affairs 33 42 10 6 6 3 0 77 13 80
2022 Access to information and privacy 41 34 15 4 3 0 1 77 8 50
2022 Security 35 39 12 6 7 1 0 76 13 265
2022 Science and technology 53 24 5 10 6 1 2 79 16 65
2022 Legal services 25 35 19 13 6 1 0 61 20 75
2022 Administration and operations 35 34 15 8 5 2 0 71 14 1100
2022 Human resources 36 36 12 8 6 3 0 73 14 425
2022 Financial management 38 35 13 5 6 2 0 75 11 205
2022 Procurement 40 36 13 4 5 2 0 77 9 75
2022 Real property 35 33 12 9 10 1 0 68 19 95
2022 Material management 27 55 6 2 5 4 0 86 8 50
2022 Information management 30 41 14 7 7 1 0 72 15 300
2022 Information technology 42 35 12 5 4 2 0 79 9 235
2022 Internal audit 39 34 17 5 0 5 0 77 5 25
2022 Evaluation 25 43 11 15 6 0 0 68 22 15
2022 Data sciences 38 25 12 14 11 0 0 63 25 35
2022 Policy 40 28 14 11 6 1 0 69 17 155
2022 Project management 35 40 15 8 3 0 0 74 11 115
2022 Other services to the public 40 35 10 7 5 2 0 77 13 200
2022 None of the above 32 32 13 10 10 3 0 66 21 385
2020 Client contact centre 41 35 15 7 3 1 0 76 9 140
2020 Health care practitioners 45 24 14 11 5 1 0 69 16 60
2020 Federal regulators 35 32 11 7 11 4 0 70 19 30
2020 Compliance, inspection and enforcement 28 32 19 11 8 3 0 61 19 80
2020 Communications or public affairs 26 39 18 12 2 2 0 67 14 90
2020 Access to information and privacy 41 26 22 3 5 3 0 69 8 40
2020 Security 39 36 10 10 3 3 0 76 13 230
2020 Science and technology 46 29 13 7 3 3 0 77 10 45
2020 Legal services 28 45 11 12 3 1 0 74 15 70
2020 Administration and operations 36 35 13 9 4 2 0 73 14 1320
2020 Human resources 42 32 13 8 3 3 0 76 11 440
2020 Financial management 37 44 11 5 3 0 0 81 7 190
2020 Procurement 31 41 9 7 10 1 1 73 18 80
2020 Real property 39 40 7 8 7 0 0 78 14 90
2020 Material management 31 50 6 8 1 3 0 84 10 45
2020 Information management 34 34 13 13 5 2 0 69 18 305
2020 Information technology 42 32 13 6 4 3 0 76 10 180
2020 Internal audit 32 46 13 9 0 0 0 78 9 25
2020 Data sciences 31 45 13 8 3 0 0 76 10 35
2020 Policy 43 26 15 10 3 2 0 71 14 115
2020 Project management 28 38 21 9 1 3 0 68 10 70
2020 Other services to the public 32 35 15 13 3 1 0 68 17 185
2020 None of the above 34 33 16 9 6 3 1 69 15 425
2019 Client contact centre 48 28 15 4 2 2 0 78 6 190
2019 Health care practitioners 35 36 15 7 4 3 0 73 12 65
2019 Federal regulators 43 25 21 3 5 3 0 70 9 35
2019 Compliance, inspection and enforcement 29 44 10 10 4 2 0 75 15 100
2019 Communications or public affairs 32 37 17 9 4 0 0 69 13 120
2019 Access to information and privacy 31 31 19 10 5 2 2 64 16 55
2019 Security 38 35 14 6 3 2 1 76 9 280
2019 Science and technology 45 45 4 6 0 0 0 90 6 45
2019 Legal services 34 34 12 16 1 2 0 70 18 60
2019 Administration and operations 40 35 15 6 4 1 0 76 9 1465
2019 Human resources 41 40 10 7 1 1 0 82 8 505
2019 Financial management 40 41 11 5 2 2 0 82 7 205
2019 Procurement 48 41 5 1 2 2 0 91 4 80
2019 Real property 38 40 10 9 1 2 0 79 10 95
2019 Material management 31 40 20 6 3 0 0 71 8 50
2019 Information management 37 39 13 5 4 2 0 78 10 350
2019 Information technology 44 32 13 7 3 2 0 77 10 175
2019 Internal audit 20 42 18 10 7 3 0 64 18 30
2019 Data sciences 30 49 6 14 0 1 0 80 14 40
2019 Policy 36 42 11 6 3 1 0 79 10 135
2019 Project management 32 40 15 7 6 0 0 73 13 100
2019 Other services to the public 39 35 12 9 4 1 0 74 13 220
2019 None of the above 39 33 15 7 4 2 1 74 11 475

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 26 26 2 3 10 4 63 6 105
2024 Health care practitioners 34 37 12 4 1 13 0 81 6 65
2024 Intelligence analysts 29 38 14 7 5 8 0 72 13 270
2024 Federal regulators 17 40 14 4 8 18 0 69 14 15
2024 Compliance, inspection and enforcement 23 28 22 12 4 11 0 57 18 60
2024 Communications or public affairs 27 34 25 5 7 2 1 62 13 110
2024 Access to information and privacy 25 39 18 5 4 10 0 70 10 60
2024 Security 39 30 17 2 1 6 5 77 4 175
2024 Science and technology 45 30 9 1 1 11 3 87 2 90
2024 Legal services 42 35 4 7 0 10 3 88 8 70
2024 Administration and operations 33 32 15 6 4 8 2 72 11 1180
2024 Human resources 31 41 11 6 4 6 0 77 10 445
2024 Financial management 35 36 15 4 4 6 0 76 9 180
2024 Procurement 45 32 9 4 3 5 2 83 7 75
2024 Real property 27 36 16 6 1 11 4 74 8 80
2024 Material management 55 21 16 0 3 6 0 80 3 45
2024 Information management 35 31 17 5 2 9 2 74 8 255
2024 Information technology 44 28 13 2 2 10 1 80 5 295
2024 Internal audit 31 40 25 5 0 0 0 71 5 20
2024 Evaluation 37 44 12 7 0 0 0 81 7 15
2024 Data sciences 38 38 10 6 0 7 0 82 7 30
2024 Policy 39 34 12 5 3 6 1 79 9 195
2024 Project management 32 34 14 9 3 6 1 71 13 110
2024 Other services to the public 33 26 21 5 3 10 3 67 8 175
2024 None of the above 34 26 18 3 4 10 5 70 9 300
2022 Client contact centre 33 31 16 7 1 11 3 73 9 140
2022 Health care practitioners 40 35 13 3 3 6 0 80 6 65
2022 Federal regulators 41 10 10 13 9 14 4 62 26 25
2022 Compliance, inspection and enforcement 25 31 18 5 6 14 1 65 13 120
2022 Communications or public affairs 30 31 19 6 1 14 0 70 8 80
2022 Access to information and privacy 35 38 18 0 3 6 0 77 4 50
2022 Security 32 38 12 4 5 7 1 77 10 265
2022 Science and technology 35 39 12 6 1 7 0 79 8 65
2022 Legal services 28 33 21 7 2 8 1 67 10 75
2022 Administration and operations 32 33 17 6 3 7 2 72 10 1100
2022 Human resources 35 39 9 7 2 7 0 79 11 420
2022 Financial management 37 32 15 5 3 7 0 74 9 205
2022 Procurement 32 37 7 15 2 6 0 74 18 75
2022 Real property 33 29 16 10 7 5 0 65 18 95
2022 Material management 22 45 17 1 0 16 0 79 2 50
2022 Information management 28 37 19 6 3 6 1 70 10 300
2022 Information technology 46 28 12 2 4 7 1 80 7 235
2022 Internal audit 36 51 8 5 0 0 0 87 5 25
2022 Evaluation 32 47 6 11 0 5 0 83 11 15
2022 Data sciences 30 36 27 4 3 0 0 66 7 35
2022 Policy 32 37 14 7 4 6 0 74 12 150
2022 Project management 31 38 16 8 4 3 1 71 13 115
2022 Other services to the public 42 25 12 5 4 9 3 76 10 200
2022 None of the above 29 30 17 7 3 11 3 68 11 385
2020 Client contact centre 40 31 17 4 2 4 2 76 7 145
2020 Health care practitioners 47 18 24 1 4 6 0 69 6 60
2020 Federal regulators 37 37 4 4 8 11 0 83 13 25
2020 Compliance, inspection and enforcement 34 27 20 8 5 7 0 65 13 80
2020 Communications or public affairs 36 30 22 7 2 4 0 68 9 90
2020 Access to information and privacy 41 20 22 7 2 4 3 66 11 40
2020 Security 38 33 14 5 2 8 1 78 7 235
2020 Science and technology 55 10 22 6 1 2 3 69 8 45
2020 Legal services 32 26 27 4 6 4 2 61 11 70
2020 Administration and operations 38 30 17 5 4 4 1 72 10 1325
2020 Human resources 41 33 14 4 2 5 0 78 6 440
2020 Financial management 41 35 14 5 3 3 0 79 7 190
2020 Procurement 34 38 12 8 6 1 0 73 14 80
2020 Real property 31 40 11 7 5 4 1 75 13 90
2020 Material management 31 32 16 7 3 5 6 72 11 45
2020 Information management 33 32 20 6 5 3 0 67 12 305
2020 Information technology 38 31 14 4 5 6 1 75 10 185
2020 Internal audit 27 51 22 0 0 0 0 78 0 25
2020 Data sciences 31 37 16 8 8 0 0 68 16 35
2020 Policy 41 27 16 9 5 3 0 69 15 115
2020 Project management 25 37 21 7 1 9 0 67 9 70
2020 Other services to the public 36 30 20 6 3 5 2 70 9 190
2020 None of the above 34 30 19 5 4 6 2 70 9 425
2019 Client contact centre 47 29 15 2 2 5 1 80 4 190
2019 Health care practitioners 41 30 13 4 4 5 2 77 9 65
2019 Federal regulators 36 31 22 8 0 3 0 69 9 35
2019 Compliance, inspection and enforcement 32 37 18 5 5 2 0 71 11 95
2019 Communications or public affairs 42 37 12 5 2 2 0 80 7 120
2019 Access to information and privacy 31 33 19 5 5 5 2 69 11 55
2019 Security 44 31 15 3 3 3 1 79 6 280
2019 Science and technology 37 43 12 3 0 5 0 84 3 45
2019 Legal services 37 26 18 13 1 5 0 67 15 60
2019 Administration and operations 45 31 14 4 3 3 0 79 7 1465
2019 Human resources 45 36 12 3 1 3 0 84 4 510
2019 Financial management 45 36 9 2 3 3 1 85 6 210
2019 Procurement 48 36 11 2 1 1 1 86 3 80
2019 Real property 38 38 10 6 1 6 0 81 8 95
2019 Material management 45 29 17 3 5 3 0 76 7 50
2019 Information management 42 33 14 6 2 2 0 77 8 355
2019 Information technology 43 32 11 4 2 6 1 81 7 170
2019 Internal audit 25 46 11 7 7 4 0 74 15 30
2019 Data sciences 35 46 9 7 0 4 0 83 7 40
2019 Policy 42 36 12 4 3 3 1 80 7 135
2019 Project management 42 35 16 1 4 1 0 79 5 100
2019 Other services to the public 42 28 16 7 1 3 2 74 9 220
2019 None of the above 42 31 14 5 3 4 2 77 8 480

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 27 4 6 5 0 0 85 11 110
2024 Health care practitioners 50 33 9 8 0 0 0 83 8 65
2024 Intelligence analysts 38 43 6 9 4 0 0 81 12 270
2024 Federal regulators 42 18 14 0 19 7 0 64 20 15
2024 Compliance, inspection and enforcement 30 36 10 12 11 1 0 67 23 60
2024 Communications or public affairs 50 32 7 8 3 0 0 82 11 110
2024 Access to information and privacy 39 40 10 9 3 0 0 78 12 60
2024 Security 50 34 7 4 5 0 0 84 9 175
2024 Science and technology 64 28 4 0 3 0 0 93 3 90
2024 Legal services 54 31 7 3 4 0 0 85 8 70
2024 Administration and operations 52 30 7 7 4 1 0 83 10 1185
2024 Human resources 47 36 6 6 3 0 1 84 9 445
2024 Financial management 42 42 6 5 4 0 0 84 9 180
2024 Procurement 54 40 4 1 0 0 2 96 1 75
2024 Real property 44 29 6 18 3 0 0 73 21 80
2024 Material management 56 32 6 2 4 0 0 88 6 45
2024 Information management 50 36 5 6 3 0 0 86 9 255
2024 Information technology 55 29 6 7 3 0 0 84 10 295
2024 Internal audit 25 70 4 0 0 0 0 96 0 20
2024 Evaluation 38 42 13 0 7 0 0 80 7 15
2024 Data sciences 48 52 0 0 0 0 0 100 0 30
2024 Policy 55 28 7 7 3 0 0 83 10 195
2024 Project management 45 40 6 5 4 0 0 85 9 110
2024 Other services to the public 53 29 7 8 2 1 0 82 10 175
2024 None of the above 52 29 5 9 4 0 0 82 14 300
2022 Client contact centre 52 34 5 4 5 0 0 85 9 140
2022 Health care practitioners 52 31 9 4 3 0 0 83 7 65
2022 Federal regulators 40 25 9 9 17 0 0 65 25 25
2022 Compliance, inspection and enforcement 42 33 9 8 6 0 1 77 15 120
2022 Communications or public affairs 47 37 10 4 3 0 0 83 7 80
2022 Access to information and privacy 52 36 11 0 2 0 0 88 2 50
2022 Security 55 31 4 4 5 0 0 87 10 265
2022 Science and technology 54 28 9 7 2 0 0 81 10 65
2022 Legal services 37 38 11 7 7 0 0 75 14 75
2022 Administration and operations 52 32 7 6 3 0 0 84 9 1105
2022 Human resources 53 33 4 5 4 0 0 86 10 425
2022 Financial management 51 32 7 6 5 0 0 83 11 205
2022 Procurement 53 33 8 4 2 0 0 86 6 75
2022 Real property 45 33 5 13 4 0 0 78 17 95
2022 Material management 51 34 4 5 5 0 0 85 10 50
2022 Information management 49 37 5 5 4 0 0 86 9 300
2022 Information technology 59 27 6 4 4 1 0 86 8 235
2022 Internal audit 70 26 4 0 0 0 0 96 0 25
2022 Evaluation 59 21 8 12 0 0 0 80 12 15
2022 Data sciences 39 37 13 7 5 0 0 76 12 35
2022 Policy 51 34 7 6 2 0 0 84 8 155
2022 Project management 50 40 4 5 1 0 0 90 6 115
2022 Other services to the public 55 33 5 3 3 1 0 89 6 200
2022 None of the above 43 34 9 8 5 1 0 78 14 385
2020 Client contact centre 56 30 9 5 1 0 0 85 6 140
2020 Health care practitioners 59 31 6 1 3 0 0 90 4 60
2020 Federal regulators 53 29 10 4 4 0 0 82 7 30
2020 Compliance, inspection and enforcement 39 41 8 8 4 0 0 81 11 80
2020 Communications or public affairs 49 32 12 6 1 0 0 81 7 90
2020 Access to information and privacy 53 35 2 2 5 2 0 90 8 40
2020 Security 61 26 5 4 3 1 0 88 7 235
2020 Science and technology 64 20 4 9 4 0 0 83 13 45
2020 Legal services 52 34 4 7 3 0 0 86 10 70
2020 Administration and operations 56 28 8 5 3 0 0 84 8 1330
2020 Human resources 54 31 9 2 3 0 0 86 5 440
2020 Financial management 54 34 8 2 2 1 0 88 3 190
2020 Procurement 50 32 7 3 6 2 0 83 10 80
2020 Real property 44 35 9 7 4 0 0 79 12 95
2020 Material management 55 31 8 2 5 0 0 86 7 45
2020 Information management 47 33 10 7 3 0 0 81 10 305
2020 Information technology 52 33 9 5 2 0 0 85 6 180
2020 Internal audit 53 38 4 0 4 0 0 92 4 25
2020 Data sciences 40 44 14 3 0 0 0 84 3 35
2020 Policy 53 37 6 3 2 0 0 90 4 115
2020 Project management 43 36 14 3 3 1 0 80 6 70
2020 Other services to the public 52 27 9 7 3 1 0 80 11 190
2020 None of the above 49 32 8 8 3 0 0 81 11 425
2019 Client contact centre 60 28 6 4 2 0 0 88 5 190
2019 Health care practitioners 57 27 3 4 7 2 0 85 11 65
2019 Federal regulators 50 36 8 3 3 0 0 86 6 35
2019 Compliance, inspection and enforcement 43 33 11 7 4 1 0 77 11 100
2019 Communications or public affairs 51 37 6 3 2 0 0 89 5 120
2019 Access to information and privacy 46 33 12 5 2 0 2 80 7 55
2019 Security 51 34 7 4 3 0 0 86 7 280
2019 Science and technology 51 41 6 2 0 0 0 92 2 45
2019 Legal services 53 26 14 7 1 0 0 78 8 60
2019 Administration and operations 54 30 7 6 3 0 0 84 8 1470
2019 Human resources 54 32 8 4 1 0 0 87 5 510
2019 Financial management 53 36 7 3 0 0 0 89 4 205
2019 Procurement 58 26 14 0 2 0 0 84 2 80
2019 Real property 49 36 8 4 3 0 0 84 7 95
2019 Material management 58 22 13 7 0 0 0 80 7 50
2019 Information management 50 31 11 5 3 0 0 81 8 355
2019 Information technology 54 32 7 5 2 0 0 86 7 175
2019 Internal audit 38 48 3 3 7 0 0 86 10 30
2019 Data sciences 56 25 10 7 0 2 0 83 7 40
2019 Policy 55 30 10 3 3 0 0 85 6 135
2019 Project management 50 28 6 10 5 1 0 79 15 100
2019 Other services to the public 52 31 7 6 4 0 0 84 9 215
2019 None of the above 54 29 8 5 4 1 0 83 9 480

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 20 11 5 5 3 3 77 11 110
2024 Health care practitioners 52 22 7 6 7 3 4 79 13 65
2024 Intelligence analysts 38 27 13 6 4 9 3 74 12 270
2024 Federal regulators 60 17 0 0 14 5 4 85 15 15
2024 Compliance, inspection and enforcement 42 25 10 4 12 3 5 72 17 60
2024 Communications or public affairs 48 33 7 4 3 1 5 86 7 110
2024 Access to information and privacy 46 20 14 5 1 4 10 76 8 60
2024 Security 45 28 7 4 4 7 6 83 9 175
2024 Science and technology 53 18 12 1 4 4 8 81 5 90
2024 Legal services 43 24 12 5 4 8 5 76 10 70
2024 Administration and operations 45 25 9 7 4 6 3 77 12 1185
2024 Human resources 43 27 9 4 4 6 6 81 9 450
2024 Financial management 45 27 9 4 5 5 4 80 10 180
2024 Procurement 51 25 10 2 3 7 3 84 5 75
2024 Real property 45 30 8 3 3 8 2 84 8 80
2024 Material management 48 22 13 0 4 7 6 81 4 45
2024 Information management 43 26 11 7 6 4 4 75 13 255
2024 Information technology 44 23 10 5 5 7 5 77 12 295
2024 Internal audit 38 42 5 0 0 9 6 95 0 20
2024 Evaluation 54 27 0 7 0 12 0 93 7 15
2024 Data sciences 38 36 9 5 12 0 0 74 17 30
2024 Policy 49 19 9 6 7 6 4 76 14 195
2024 Project management 42 25 8 5 6 9 6 78 13 110
2024 Other services to the public 46 25 15 4 3 3 3 76 8 175
2024 None of the above 47 18 13 7 4 6 5 73 12 300
2022 Client contact centre 31 30 10 8 5 10 6 73 15 140
2022 Health care practitioners 54 21 4 5 6 5 5 83 12 65
2022 Federal regulators 54 16 11 0 8 4 7 79 9 25
2022 Compliance, inspection and enforcement 49 22 12 7 2 4 4 77 10 120
2022 Communications or public affairs 62 18 5 5 3 4 4 86 9 80
2022 Access to information and privacy 36 27 13 4 8 11 2 72 13 50
2022 Security 49 28 9 2 4 5 2 84 6 265
2022 Science and technology 55 23 5 3 3 11 1 88 7 65
2022 Legal services 35 34 17 4 4 3 4 73 8 75
2022 Administration and operations 47 26 11 4 5 5 3 79 9 1100
2022 Human resources 51 28 6 5 3 5 3 86 8 420
2022 Financial management 47 26 10 7 4 2 3 77 12 205
2022 Procurement 37 33 13 4 1 5 5 79 6 75
2022 Real property 45 24 14 5 3 6 3 76 9 95
2022 Material management 50 25 7 3 1 10 4 87 5 50
2022 Information management 48 25 11 5 4 5 2 79 10 300
2022 Information technology 53 20 10 4 5 6 3 80 10 235
2022 Internal audit 53 31 15 0 0 0 0 85 0 20
2022 Evaluation 57 27 0 0 0 0 16 100 0 15
2022 Data sciences 35 30 17 11 3 3 0 68 15 35
2022 Policy 52 25 7 4 5 6 2 83 10 155
2022 Project management 53 25 7 7 6 1 1 79 14 115
2022 Other services to the public 48 27 7 6 1 9 2 84 8 200
2022 None of the above 42 26 10 5 5 9 3 77 12 385

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 20 11 6 4 3 4 77 11 110
2024 Health care practitioners 51 24 9 4 4 3 4 81 9 65
2024 Intelligence analysts 36 29 10 10 4 8 4 74 15 270
2024 Federal regulators 78 5 0 5 8 4 0 86 14 15
2024 Compliance, inspection and enforcement 41 21 11 5 14 3 5 67 20 60
2024 Communications or public affairs 47 29 10 4 3 2 6 82 8 110
2024 Access to information and privacy 42 23 15 5 1 3 10 75 8 60
2024 Security 43 26 10 6 2 7 6 79 10 175
2024 Science and technology 47 23 8 4 4 4 10 82 8 90
2024 Legal services 44 19 12 9 3 8 5 73 13 70
2024 Administration and operations 44 25 10 7 4 6 3 76 12 1180
2024 Human resources 42 29 9 3 4 7 6 81 8 450
2024 Financial management 43 27 11 7 3 4 4 77 11 180
2024 Procurement 44 27 13 5 1 9 1 79 7 75
2024 Real property 45 32 7 3 2 7 2 85 6 80
2024 Material management 49 22 12 0 4 7 6 82 4 45
2024 Information management 42 26 12 6 6 5 4 74 13 255
2024 Information technology 41 24 10 5 6 8 5 76 13 295
2024 Internal audit 38 48 5 0 0 9 0 95 0 20
2024 Evaluation 52 28 0 0 7 13 0 92 8 15
2024 Data sciences 30 42 9 5 15 0 0 71 20 30
2024 Policy 49 18 10 7 6 5 6 74 14 195
2024 Project management 44 19 12 5 6 9 5 73 13 110
2024 Other services to the public 46 23 14 8 3 4 3 74 11 175
2024 None of the above 47 19 14 7 3 6 4 73 11 300
2022 Client contact centre 32 32 13 5 4 7 6 74 11 140
2022 Health care practitioners 51 20 7 8 5 7 3 78 14 65
2022 Federal regulators 57 13 16 4 0 4 7 78 4 25
2022 Compliance, inspection and enforcement 48 23 13 5 3 4 4 78 8 120
2022 Communications or public affairs 57 18 11 3 3 4 5 82 6 80
2022 Access to information and privacy 40 19 17 3 9 12 0 68 13 50
2022 Security 51 25 10 3 3 5 2 82 7 265
2022 Science and technology 55 18 7 6 3 10 1 82 10 65
2022 Legal services 39 31 17 6 5 1 1 71 11 75
2022 Administration and operations 44 28 12 5 3 5 3 78 9 1100
2022 Human resources 51 28 6 4 3 6 3 86 7 420
2022 Financial management 46 25 9 8 5 3 4 76 14 205
2022 Procurement 39 29 13 7 2 4 5 75 10 75
2022 Real property 44 24 13 7 2 6 4 75 11 95
2022 Material management 50 25 5 6 0 10 4 87 7 50
2022 Information management 45 24 15 6 3 5 2 74 10 300
2022 Information technology 51 21 10 4 4 6 3 80 9 235
2022 Internal audit 55 26 15 4 0 0 0 81 4 25
2022 Evaluation 54 24 0 6 0 0 16 93 7 15
2022 Data sciences 38 30 8 15 5 3 0 70 21 35
2022 Policy 52 25 8 4 4 6 1 83 9 150
2022 Project management 53 22 12 6 5 1 0 77 11 115
2022 Other services to the public 49 25 11 6 2 6 2 79 8 200
2022 None of the above 41 25 11 5 5 10 3 75 12 385

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 21 14 7 6 18 4 65 17 110
2024 Health care practitioners 22 25 21 1 4 24 3 64 7 65
2024 Intelligence analysts 19 21 23 11 3 20 2 51 19 270
2024 Federal regulators 34 11 11 5 8 31 0 65 19 15
2024 Compliance, inspection and enforcement 20 15 26 12 6 16 4 44 23 60
2024 Communications or public affairs 19 23 28 11 4 11 4 49 18 110
2024 Access to information and privacy 20 22 18 5 8 25 2 57 18 60
2024 Security 36 17 17 6 3 15 6 67 12 175
2024 Science and technology 33 14 19 10 1 22 1 61 14 90
2024 Legal services 28 24 29 2 1 14 3 62 4 70
2024 Administration and operations 28 20 18 8 4 17 4 61 16 1185
2024 Human resources 25 26 23 6 3 15 2 61 11 445
2024 Financial management 32 24 23 5 2 14 1 65 8 180
2024 Procurement 33 23 26 2 1 12 2 65 4 75
2024 Real property 20 34 19 6 1 16 4 67 9 80
2024 Material management 43 22 3 10 7 13 3 77 20 45
2024 Information management 25 21 21 8 4 18 3 58 15 255
2024 Information technology 36 21 13 6 3 18 3 72 11 295
2024 Internal audit 15 44 27 5 0 9 0 65 5 20
2024 Evaluation 24 18 39 12 7 0 0 42 18 15
2024 Data sciences 39 13 21 8 0 19 0 64 10 30
2024 Policy 35 24 16 10 3 10 2 67 15 195
2024 Project management 20 29 21 8 7 14 1 58 17 110
2024 Other services to the public 31 15 14 4 6 26 6 66 14 175
2024 None of the above 30 19 13 9 5 18 6 64 18 300
2022 Client contact centre 31 21 25 0 4 14 3 64 6 140
2022 Health care practitioners 36 17 17 6 5 20 0 66 13 65
2022 Federal regulators 25 19 12 8 0 36 0 69 13 25
2022 Compliance, inspection and enforcement 31 19 25 5 7 12 1 57 14 120
2022 Communications or public affairs 27 24 25 6 6 11 2 58 13 80
2022 Access to information and privacy 34 26 20 5 7 8 0 65 13 50
2022 Security 31 27 18 3 6 12 3 68 11 265
2022 Science and technology 32 21 19 10 2 11 6 63 15 65
2022 Legal services 21 21 25 13 4 12 4 50 20 75
2022 Administration and operations 32 22 19 7 4 14 3 64 13 1100
2022 Human resources 33 28 23 5 1 8 1 67 7 425
2022 Financial management 39 24 21 4 3 9 1 70 7 205
2022 Procurement 34 21 23 5 3 14 1 64 9 75
2022 Real property 29 26 20 4 6 14 1 64 12 95
2022 Material management 31 27 11 0 6 23 2 77 8 50
2022 Information management 28 25 22 6 6 12 1 62 13 300
2022 Information technology 41 23 16 4 2 11 4 74 7 235
2022 Internal audit 51 25 18 0 0 5 0 81 0 25
2022 Evaluation 30 35 36 0 0 0 0 64 0 15
2022 Data sciences 22 19 42 7 3 8 0 45 10 35
2022 Policy 27 33 19 7 3 10 0 68 11 155
2022 Project management 27 33 25 6 3 5 1 64 9 115
2022 Other services to the public 34 22 16 3 6 16 3 69 11 200
2022 None of the above 28 16 20 6 4 22 3 59 14 385
2020 Client contact centre 36 23 26 2 3 8 3 65 6 145
2020 Health care practitioners 38 30 19 4 3 6 0 72 7 60
2020 Federal regulators 31 29 7 7 14 10 0 67 24 30
2020 Compliance, inspection and enforcement 26 33 20 9 2 8 1 66 13 80
2020 Communications or public affairs 37 24 21 10 3 5 0 64 13 90
2020 Access to information and privacy 34 18 27 2 5 11 3 60 9 40
2020 Security 31 28 20 4 4 12 1 68 9 235
2020 Science and technology 38 18 22 5 6 11 0 63 13 45
2020 Legal services 24 28 29 6 7 4 2 56 13 70
2020 Administration and operations 34 29 21 5 3 7 1 68 9 1325
2020 Human resources 37 29 19 6 2 5 1 71 9 440
2020 Financial management 37 36 15 4 1 6 0 78 6 190
2020 Procurement 30 35 18 8 7 2 0 66 15 80
2020 Real property 33 32 18 7 5 4 0 68 13 90
2020 Material management 39 29 16 1 3 5 6 77 5 45
2020 Information management 29 29 23 6 6 5 1 63 13 305
2020 Information technology 31 28 23 3 3 9 2 67 8 185
2020 Internal audit 27 37 22 5 4 5 0 68 9 25
2020 Data sciences 34 43 9 9 6 0 0 77 14 35
2020 Policy 33 25 16 8 7 8 2 65 17 115
2020 Project management 23 37 17 7 4 11 0 68 13 70
2020 Other services to the public 31 31 21 4 3 8 1 69 8 190
2020 None of the above 30 26 21 8 3 9 2 63 13 425

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 24 11 4 6 3 2 78 10 110
2024 Health care practitioners 43 35 6 6 3 7 0 84 10 65
2024 Intelligence analysts 32 39 11 4 6 6 2 78 11 270
2024 Federal regulators 37 27 5 5 12 13 0 74 20 15
2024 Compliance, inspection and enforcement 34 28 6 13 12 8 0 67 26 60
2024 Communications or public affairs 52 23 10 7 4 4 1 78 12 110
2024 Access to information and privacy 46 23 10 9 2 10 0 76 12 60
2024 Security 43 31 8 4 3 5 7 83 8 175
2024 Science and technology 53 28 7 6 2 2 2 84 8 90
2024 Legal services 38 28 7 10 1 11 4 78 13 70
2024 Administration and operations 44 30 8 5 5 5 3 80 11 1180
2024 Human resources 39 31 10 6 4 6 3 78 11 445
2024 Financial management 40 33 13 4 4 6 0 78 8 180
2024 Procurement 38 33 12 5 1 8 2 79 7 70
2024 Real property 40 34 10 9 0 5 2 79 10 80
2024 Material management 44 30 11 0 5 6 4 82 6 45
2024 Information management 44 25 10 8 5 6 2 75 14 255
2024 Information technology 47 21 10 4 6 9 2 77 12 295
2024 Internal audit 29 51 15 0 0 5 0 85 0 20
2024 Evaluation 24 50 6 7 0 12 0 85 7 15
2024 Data sciences 36 31 8 10 8 4 4 72 19 30
2024 Policy 44 23 8 5 9 7 3 75 17 195
2024 Project management 39 33 8 6 6 7 1 78 12 110
2024 Other services to the public 45 28 11 5 4 5 2 78 10 175
2024 None of the above 44 26 7 6 6 7 5 79 13 300
2022 Client contact centre 37 30 13 6 1 9 4 77 8 140
2022 Health care practitioners 40 37 8 1 6 3 5 83 8 65
2022 Federal regulators 40 26 6 5 11 4 7 75 18 25
2022 Compliance, inspection and enforcement 42 31 6 8 6 6 1 78 15 120
2022 Communications or public affairs 56 22 5 5 2 5 5 86 8 80
2022 Access to information and privacy 47 29 13 5 4 3 0 78 9 50
2022 Security 43 32 10 3 5 6 2 80 9 265
2022 Science and technology 49 30 11 4 4 2 0 80 8 65
2022 Legal services 37 42 4 4 7 3 3 84 12 75
2022 Administration and operations 42 30 10 7 4 5 2 78 12 1100
2022 Human resources 40 39 8 5 3 3 2 84 8 425
2022 Financial management 45 29 9 6 5 4 2 79 11 205
2022 Procurement 39 30 8 7 7 7 1 75 16 75
2022 Real property 42 28 12 6 5 4 2 75 12 95
2022 Material management 48 27 7 1 3 12 2 87 5 50
2022 Information management 37 32 11 6 5 6 3 76 12 300
2022 Information technology 47 24 7 6 7 5 4 78 14 235
2022 Internal audit 38 58 4 0 0 0 0 96 0 25
2022 Evaluation 52 32 0 8 0 8 0 91 9 15
2022 Data sciences 33 40 11 7 3 2 4 78 11 35
2022 Policy 44 30 7 5 4 5 4 82 10 155
2022 Project management 42 36 7 8 4 3 1 81 12 115
2022 Other services to the public 49 25 10 4 0 9 1 83 5 200
2022 None of the above 38 29 13 6 4 8 2 74 12 385
2020 Client contact centre 48 30 11 4 4 3 1 80 9 145
2020 Health care practitioners 52 30 8 4 3 3 0 84 8 60
2020 Federal regulators 54 28 4 7 7 0 0 82 14 30
2020 Compliance, inspection and enforcement 37 35 6 11 4 4 3 77 16 80
2020 Communications or public affairs 45 28 10 9 3 4 1 77 12 90
2020 Access to information and privacy 34 38 13 5 5 3 3 76 11 40
2020 Security 52 27 7 5 3 5 2 84 9 235
2020 Science and technology 59 15 5 12 5 2 2 78 17 45
2020 Legal services 48 32 3 6 4 1 5 86 11 65
2020 Administration and operations 45 30 12 6 4 3 1 77 10 1325
2020 Human resources 47 28 11 6 3 4 1 79 9 440
2020 Financial management 47 34 9 4 3 2 1 83 7 190
2020 Procurement 47 29 9 1 10 3 0 79 12 80
2020 Real property 44 32 9 6 6 2 1 78 13 95
2020 Material management 55 25 6 0 1 8 3 91 2 45
2020 Information management 39 34 11 5 6 3 2 77 12 305
2020 Information technology 45 28 13 7 2 2 3 77 10 180
2020 Internal audit 39 39 13 5 0 4 0 81 5 25
2020 Data sciences 40 39 8 7 5 0 0 79 13 35
2020 Policy 52 29 7 6 3 2 1 83 9 115
2020 Project management 38 33 8 13 3 4 1 75 17 70
2020 Other services to the public 44 33 13 5 3 1 1 79 8 190
2020 None of the above 39 30 15 7 4 3 2 73 11 430

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 16 9 20 2 6 37 10 49 14 110
2024 Health care practitioners 9 11 27 0 3 40 11 40 5 65
2024 Intelligence analysts 5 8 21 7 8 44 7 26 31 270
2024 Federal regulators 0 0 21 0 12 67 0 0 36 15
2024 Compliance, inspection and enforcement 7 10 32 8 3 32 8 28 19 60
2024 Communications or public affairs 5 11 22 7 3 42 10 34 21 110
2024 Access to information and privacy 5 7 30 2 4 42 11 25 11 60
2024 Security 13 12 26 4 6 32 8 41 16 175
2024 Science and technology 10 7 23 1 3 54 2 39 9 90
2024 Legal services 9 17 22 3 7 35 7 45 18 70
2024 Administration and operations 9 11 24 3 5 38 10 39 15 1180
2024 Human resources 10 18 22 6 5 35 5 46 17 445
2024 Financial management 10 19 25 4 6 32 5 46 15 180
2024 Procurement 11 15 28 6 3 32 5 41 14 75
2024 Real property 12 15 24 9 5 29 6 42 21 80
2024 Material management 13 22 23 0 1 30 11 59 2 45
2024 Information management 8 16 27 4 3 37 5 42 12 255
2024 Information technology 11 13 21 2 6 39 8 46 15 295
2024 Internal audit 9 30 17 4 16 25 0 51 26 20
2024 Evaluation 0 18 27 0 0 50 5 39 0 15
2024 Data sciences 7 12 14 3 13 44 8 38 33 30
2024 Policy 11 14 23 4 5 38 5 43 17 195
2024 Project management 3 10 26 6 6 45 5 27 23 110
2024 Other services to the public 12 10 22 2 4 39 11 44 13 175
2024 None of the above 9 9 21 5 6 35 14 36 22 300
2022 Client contact centre 12 12 26 4 1 40 6 44 8 140
2022 Health care practitioners 12 12 29 1 3 37 6 42 8 65
2022 Federal regulators 16 18 11 0 10 29 17 62 19 25
2022 Compliance, inspection and enforcement 5 14 18 10 7 40 7 35 31 120
2022 Communications or public affairs 4 15 19 2 3 47 9 43 14 80
2022 Access to information and privacy 14 21 20 8 4 28 4 52 18 50
2022 Security 8 16 27 2 7 36 4 40 15 265
2022 Science and technology 10 7 23 3 3 46 8 36 13 65
2022 Legal services 6 18 26 7 2 36 4 39 17 75
2022 Administration and operations 9 14 31 4 4 33 5 37 13 1100
2022 Human resources 9 25 25 4 2 30 3 52 10 420
2022 Financial management 7 20 27 5 2 38 1 45 11 205
2022 Procurement 9 13 28 11 2 29 7 36 21 75
2022 Real property 10 13 29 5 7 33 2 36 20 95
2022 Material management 2 36 17 2 0 40 3 67 4 50
2022 Information management 10 15 29 4 5 33 5 40 14 300
2022 Information technology 10 13 23 4 8 35 6 41 20 235
2022 Internal audit 3 27 33 5 4 27 0 42 14 25
2022 Evaluation 18 14 18 0 0 49 0 64 0 15
2022 Data sciences 5 21 33 3 5 32 0 39 12 35
2022 Policy 10 18 21 4 5 38 4 48 15 155
2022 Project management 9 20 28 7 7 28 2 41 19 115
2022 Other services to the public 9 13 21 4 4 43 6 42 17 200
2022 None of the above 6 11 27 6 5 36 9 30 21 385

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 0 22 0 7 72 0 0 22 78 10
2024 Administration and operations 0 25 28 20 20 6 0 27 43 20
2024 Human resources 0 0 45 8 40 6 0 0 52 15
2022 Administration and operations 0 5 48 17 30 0 0 5 47 15
2020 Administration and operations 0 6 17 26 35 16 0 7 72 15
2020 Information management 0 10 24 19 17 29 0 14 52 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 32 14 6 13 7 5 63 21 110
2024 Health care practitioners 25 33 14 18 8 0 2 59 27 65
2024 Intelligence analysts 18 27 17 13 15 6 4 50 31 270
2024 Federal regulators 49 12 14 4 15 5 0 65 20 15
2024 Compliance, inspection and enforcement 20 33 6 16 21 2 1 55 39 60
2024 Communications or public affairs 19 32 16 11 13 4 4 56 26 110
2024 Access to information and privacy 35 31 11 10 7 3 2 70 19 60
2024 Security 25 30 15 10 7 6 5 62 20 175
2024 Science and technology 34 25 8 7 4 14 7 75 15 90
2024 Legal services 23 24 20 9 14 8 3 53 25 70
2024 Administration and operations 25 28 17 12 11 4 2 57 25 1185
2024 Human resources 24 28 16 11 8 7 5 60 22 445
2024 Financial management 24 29 19 7 9 6 5 60 18 180
2024 Procurement 29 28 23 6 4 5 4 64 11 75
2024 Real property 28 31 8 13 8 8 4 67 24 80
2024 Material management 28 36 13 6 9 3 5 70 16 45
2024 Information management 23 33 15 10 11 4 4 61 22 255
2024 Information technology 34 25 16 6 8 6 5 66 16 295
2024 Internal audit 37 32 25 0 0 0 6 74 0 20
2024 Evaluation 28 24 13 0 13 12 10 66 17 15
2024 Data sciences 26 25 6 24 7 0 12 58 35 30
2024 Policy 36 25 15 6 9 6 3 66 17 195
2024 Project management 18 30 16 10 13 8 5 55 27 110
2024 Other services to the public 26 26 17 13 13 5 2 55 27 175
2024 None of the above 26 24 15 12 14 6 4 55 28 300
2022 Client contact centre 18 30 16 8 8 12 7 60 20 140
2022 Health care practitioners 25 25 13 11 13 10 3 57 27 60
2022 Federal regulators 35 19 12 4 22 8 0 58 29 25
2022 Compliance, inspection and enforcement 26 21 17 13 14 5 5 51 30 120
2022 Communications or public affairs 21 25 15 18 6 14 2 54 28 80
2022 Access to information and privacy 23 38 16 7 10 2 4 65 18 50
2022 Security 27 25 19 4 11 8 6 61 17 265
2022 Science and technology 26 20 9 11 15 11 7 57 32 65
2022 Legal services 20 18 21 14 18 1 9 42 35 75
2022 Administration and operations 24 28 17 12 11 5 3 57 24 1105
2022 Human resources 27 30 14 8 8 6 6 65 18 425
2022 Financial management 30 29 14 10 6 6 6 66 18 205
2022 Procurement 31 21 15 9 13 5 6 58 25 75
2022 Real property 29 31 12 11 11 7 0 64 23 95
2022 Material management 9 47 9 18 5 4 8 63 26 50
2022 Information management 25 32 15 11 11 3 2 61 23 300
2022 Information technology 36 26 15 6 7 6 5 70 14 235
2022 Internal audit 36 44 0 3 0 5 11 96 4 25
2022 Evaluation 35 9 26 12 8 9 0 49 22 15
2022 Data sciences 32 34 7 16 4 6 2 71 22 35
2022 Policy 33 26 15 8 4 8 5 69 14 155
2022 Project management 29 32 13 6 9 6 4 68 17 115
2022 Other services to the public 19 31 18 12 11 5 4 54 26 200
2022 None of the above 19 26 22 11 13 7 4 49 27 385
2020 Client contact centre 19 32 21 11 10 6 2 55 22 145
2020 Health care practitioners 25 37 21 3 10 3 2 65 13 60
2020 Federal regulators 28 25 18 15 4 7 3 59 20 30
2020 Compliance, inspection and enforcement 20 23 22 19 8 5 2 47 30 80
2020 Communications or public affairs 21 30 17 17 8 6 1 54 27 90
2020 Access to information and privacy 15 37 20 5 13 11 0 58 20 40
2020 Security 26 24 22 9 6 7 6 58 17 235
2020 Science and technology 27 17 14 11 11 11 9 55 27 45
2020 Legal services 17 29 22 15 11 4 1 49 27 65
2020 Administration and operations 23 29 19 12 11 3 2 56 24 1325
2020 Human resources 29 29 17 10 6 6 3 64 17 440
2020 Financial management 27 34 18 11 4 4 2 65 16 190
2020 Procurement 27 32 18 6 11 2 2 63 19 80
2020 Real property 29 25 16 10 11 8 1 60 23 95
2020 Material management 15 36 17 11 10 6 5 57 23 45
2020 Information management 22 35 14 11 9 6 3 62 22 305
2020 Information technology 34 22 19 6 9 7 2 62 17 180
2020 Internal audit 8 39 22 13 8 5 5 52 23 25
2020 Data sciences 34 27 10 11 8 5 5 69 20 35
2020 Policy 28 30 11 10 5 11 5 70 18 115
2020 Project management 22 41 14 13 7 1 1 65 20 70
2020 Other services to the public 23 24 22 16 12 2 1 49 29 190
2020 None of the above 21 28 20 10 14 6 2 53 26 430
2019 Client contact centre 34 23 19 8 6 5 4 63 16 190
2019 Health care practitioners 26 33 14 8 15 2 1 61 25 65
2019 Federal regulators 21 36 19 11 8 3 3 60 20 35
2019 Compliance, inspection and enforcement 21 24 18 15 15 5 2 48 33 100
2019 Communications or public affairs 30 27 14 17 7 4 2 60 26 120
2019 Access to information and privacy 34 11 11 17 20 4 4 48 39 55
2019 Security 28 27 19 10 9 4 3 59 21 275
2019 Science and technology 27 29 6 10 6 18 4 71 22 45
2019 Legal services 18 33 11 13 8 11 5 61 25 60
2019 Administration and operations 26 29 16 13 10 4 2 59 24 1475
2019 Human resources 28 32 14 13 5 4 4 65 20 510
2019 Financial management 33 33 14 9 5 5 2 71 14 205
2019 Procurement 42 19 21 8 7 3 0 63 16 80
2019 Real property 23 31 19 12 10 2 3 56 23 95
2019 Material management 16 34 19 21 11 0 0 50 31 50
2019 Information management 23 29 17 15 10 4 2 55 27 355
2019 Information technology 31 31 13 11 6 4 3 67 18 175
2019 Internal audit 16 31 23 10 14 7 0 50 25 30
2019 Data sciences 25 29 20 4 9 7 5 62 15 40
2019 Policy 27 34 12 9 12 1 5 65 22 135
2019 Project management 28 31 17 10 9 4 1 62 20 100
2019 Other services to the public 29 28 18 8 13 3 1 60 22 220
2019 None of the above 28 27 17 12 9 4 3 59 23 480

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 34 11 5 13 3 2 69 19 105
2024 Health care practitioners 22 37 13 14 9 1 4 62 24 65
2024 Intelligence analysts 18 35 17 15 10 4 1 56 26 265
2024 Federal regulators 52 22 7 15 4 0 0 74 19 15
2024 Compliance, inspection and enforcement 26 33 10 13 12 4 1 63 27 60
2024 Communications or public affairs 29 41 10 13 7 1 0 70 20 110
2024 Access to information and privacy 24 32 25 12 7 0 0 57 18 60
2024 Security 29 35 13 7 9 4 2 68 17 175
2024 Science and technology 40 33 9 12 4 2 0 75 16 90
2024 Legal services 32 23 21 8 7 6 1 60 17 70
2024 Administration and operations 33 32 13 10 8 3 1 68 19 1185
2024 Human resources 27 40 12 10 6 4 1 70 17 445
2024 Financial management 21 39 17 10 6 5 1 64 17 180
2024 Procurement 32 34 11 14 5 2 1 69 20 75
2024 Real property 19 49 9 11 8 3 1 71 20 80
2024 Material management 33 40 9 3 10 5 0 77 14 45
2024 Information management 32 32 13 9 7 6 1 68 18 255
2024 Information technology 34 25 18 7 7 8 2 65 16 295
2024 Internal audit 9 46 36 4 0 5 0 58 5 20
2024 Evaluation 18 53 6 0 7 12 5 85 8 15
2024 Data sciences 26 29 13 23 6 3 0 57 30 30
2024 Policy 31 34 10 13 9 3 1 68 22 195
2024 Project management 26 34 13 14 5 6 2 65 21 105
2024 Other services to the public 30 37 12 9 5 3 4 72 15 175
2024 None of the above 31 37 12 7 8 3 2 72 16 300
2022 Client contact centre 24 39 9 13 7 7 0 68 22 135
2022 Health care practitioners 31 44 4 13 5 3 0 77 19 60
2022 Federal regulators 28 26 4 16 21 4 0 56 39 25
2022 Compliance, inspection and enforcement 27 33 16 12 9 3 0 62 21 120
2022 Communications or public affairs 24 41 10 15 7 3 0 67 23 80
2022 Access to information and privacy 29 42 15 5 5 4 0 75 10 50
2022 Security 31 35 14 11 5 3 1 70 16 265
2022 Science and technology 26 34 10 15 12 2 0 62 28 65
2022 Legal services 22 39 16 7 8 5 3 65 17 75
2022 Administration and operations 31 34 13 11 7 3 1 67 19 1100
2022 Human resources 33 33 14 11 5 4 1 69 16 425
2022 Financial management 31 34 11 12 7 6 0 69 20 205
2022 Procurement 32 37 11 7 10 3 0 71 18 75
2022 Real property 21 36 14 13 13 2 0 58 27 95
2022 Material management 30 32 10 12 4 9 4 71 18 50
2022 Information management 30 33 15 13 6 3 0 64 20 300
2022 Information technology 37 30 12 9 7 4 2 71 16 235
2022 Internal audit 33 48 15 0 5 0 0 81 5 25
2022 Evaluation 23 44 0 13 12 8 0 73 27 15
2022 Data sciences 17 42 22 9 11 0 0 59 20 35
2022 Policy 32 27 21 12 5 3 0 61 17 155
2022 Project management 27 40 14 8 7 4 0 70 15 115
2022 Other services to the public 32 38 11 11 4 3 1 73 15 200
2022 None of the above 25 31 15 13 9 5 2 60 23 385
2020 Client contact centre 38 34 12 7 5 2 1 75 13 145
2020 Health care practitioners 40 29 15 8 3 3 1 72 12 60
2020 Federal regulators 22 41 15 7 8 7 0 68 16 25
2020 Compliance, inspection and enforcement 26 29 20 15 7 1 0 57 23 80
2020 Communications or public affairs 25 35 16 13 8 2 2 62 21 90
2020 Access to information and privacy 33 30 13 5 12 5 3 68 19 40
2020 Security 34 34 10 8 7 4 3 73 16 235
2020 Science and technology 30 36 13 8 11 2 0 68 19 45
2020 Legal services 33 28 10 15 9 0 5 64 25 70
2020 Administration and operations 35 36 10 10 5 2 1 74 15 1325
2020 Human resources 35 38 13 7 3 4 1 76 10 440
2020 Financial management 31 38 18 7 3 2 1 71 10 190
2020 Procurement 31 30 14 6 12 6 1 66 19 80
2020 Real property 27 39 15 6 11 1 1 67 18 95
2020 Material management 26 34 21 6 14 0 0 60 20 45
2020 Information management 30 33 16 10 6 3 1 66 17 305
2020 Information technology 31 36 14 9 5 3 1 71 14 185
2020 Internal audit 27 38 17 13 4 0 0 66 17 25
2020 Data sciences 26 46 16 0 10 3 0 74 10 35
2020 Policy 33 23 20 13 6 6 0 59 20 115
2020 Project management 23 36 19 13 7 2 0 60 20 70
2020 Other services to the public 29 36 11 11 8 2 3 68 20 185
2020 None of the above 32 32 13 9 8 4 1 68 19 430
2019 Client contact centre 38 32 16 6 5 2 1 72 12 190
2019 Health care practitioners 29 43 14 6 5 1 2 74 11 65
2019 Federal regulators 36 32 26 3 3 0 0 69 5 35
2019 Compliance, inspection and enforcement 32 39 14 9 4 2 0 73 13 100
2019 Communications or public affairs 37 27 14 14 5 3 0 65 20 120
2019 Access to information and privacy 36 23 5 15 7 10 4 68 26 55
2019 Security 31 35 14 9 7 2 2 69 17 280
2019 Science and technology 34 26 17 10 10 3 0 62 21 45
2019 Legal services 28 33 16 13 5 5 0 64 19 60
2019 Administration and operations 35 36 13 9 5 2 1 72 14 1470
2019 Human resources 37 39 11 7 3 1 2 78 10 510
2019 Financial management 34 40 13 8 4 1 1 75 12 210
2019 Procurement 46 26 13 10 4 1 0 72 14 80
2019 Real property 35 34 17 12 1 0 1 70 13 95
2019 Material management 29 37 23 6 3 2 0 68 9 50
2019 Information management 28 37 15 10 6 3 1 68 17 355
2019 Information technology 32 34 15 9 3 6 1 70 13 175
2019 Internal audit 10 62 14 14 0 0 0 72 14 30
2019 Data sciences 33 34 20 13 0 0 0 67 13 40
2019 Policy 33 24 15 12 9 3 3 61 23 135
2019 Project management 28 34 21 10 7 0 0 62 17 100
2019 Other services to the public 38 34 13 8 5 1 1 73 14 220
2019 None of the above 35 31 15 9 5 2 2 69 15 480

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 21 21 6 11 1 0 61 18 110
2024 Health care practitioners 20 40 27 4 5 1 2 63 9 65
2024 Intelligence analysts 22 35 21 11 7 3 0 59 19 270
2024 Federal regulators 31 23 16 18 12 0 0 54 30 15
2024 Compliance, inspection and enforcement 25 29 16 15 14 1 0 55 29 60
2024 Communications or public affairs 24 39 24 5 7 0 0 64 12 110
2024 Access to information and privacy 28 32 19 15 4 1 0 61 20 55
2024 Security 34 33 14 8 8 2 1 69 17 175
2024 Science and technology 41 34 15 1 5 4 0 78 7 90
2024 Legal services 37 33 14 6 9 1 0 71 15 70
2024 Administration and operations 30 35 18 9 5 2 0 67 15 1180
2024 Human resources 26 38 18 10 5 2 1 66 16 445
2024 Financial management 26 35 20 12 3 3 0 64 15 180
2024 Procurement 33 31 15 17 0 3 0 67 18 75
2024 Real property 26 41 15 15 4 0 0 67 18 80
2024 Material management 27 47 14 6 5 0 0 74 11 45
2024 Information management 32 29 24 8 5 1 1 62 14 250
2024 Information technology 41 28 17 6 6 2 0 71 12 295
2024 Internal audit 14 41 36 9 0 0 0 55 9 20
2024 Evaluation 19 63 6 6 7 0 0 82 13 15
2024 Data sciences 34 40 15 11 0 0 0 74 11 30
2024 Policy 41 27 14 8 8 1 0 69 17 195
2024 Project management 24 38 18 12 5 4 0 64 17 105
2024 Other services to the public 33 34 17 9 5 2 0 68 15 175
2024 None of the above 31 35 16 8 9 1 0 67 17 300
2022 Client contact centre 29 39 17 6 6 4 0 71 12 140
2022 Health care practitioners 23 35 28 6 8 1 0 58 14 65
2022 Federal regulators 31 21 17 14 13 4 0 54 28 25
2022 Compliance, inspection and enforcement 25 25 26 13 11 1 0 50 24 120
2022 Communications or public affairs 26 33 28 8 1 3 1 62 10 80
2022 Access to information and privacy 39 29 24 3 5 0 0 67 8 50
2022 Security 33 35 16 7 8 1 1 69 15 265
2022 Science and technology 39 28 15 8 9 1 0 68 17 65
2022 Legal services 25 27 25 7 13 3 0 54 20 75
2022 Administration and operations 30 35 18 9 5 2 0 67 14 1105
2022 Human resources 28 39 18 10 3 1 0 68 14 425
2022 Financial management 34 32 18 10 6 1 0 66 16 205
2022 Procurement 35 35 12 7 11 0 0 70 18 75
2022 Real property 30 38 9 12 11 1 0 68 23 95
2022 Material management 39 26 21 5 4 5 0 68 10 50
2022 Information management 27 36 22 10 4 1 0 64 14 300
2022 Information technology 38 29 16 8 6 2 0 69 14 235
2022 Internal audit 40 42 9 5 0 5 0 86 5 25
2022 Evaluation 21 48 5 19 6 0 0 69 26 15
2022 Data sciences 18 34 15 19 14 0 0 53 33 35
2022 Policy 36 31 15 12 6 0 0 67 18 155
2022 Project management 29 34 20 11 3 4 0 65 14 115
2022 Other services to the public 34 32 18 10 4 2 0 67 14 200
2022 None of the above 26 30 21 14 7 2 1 57 21 385
2020 Client contact centre 38 30 24 3 3 2 0 69 7 140
2020 Health care practitioners 42 26 17 9 4 1 0 69 14 60
2020 Federal regulators 28 47 7 0 11 7 0 81 12 30
2020 Compliance, inspection and enforcement 27 31 25 12 4 1 1 59 16 80
2020 Communications or public affairs 21 35 25 16 2 1 0 56 18 90
2020 Access to information and privacy 37 28 20 3 10 3 0 66 13 40
2020 Security 35 36 13 7 3 5 0 75 11 235
2020 Science and technology 28 32 22 12 6 0 0 60 18 45
2020 Legal services 33 31 19 11 6 0 0 64 17 70
2020 Administration and operations 32 34 18 9 5 2 0 68 14 1320
2020 Human resources 32 37 16 8 3 3 0 72 12 440
2020 Financial management 34 40 17 5 2 1 1 76 7 190
2020 Procurement 31 31 15 8 10 3 0 65 19 80
2020 Real property 26 37 13 14 6 3 0 65 21 95
2020 Material management 25 35 25 12 2 2 0 61 14 45
2020 Information management 30 36 21 8 4 1 0 66 12 305
2020 Information technology 32 34 20 8 4 2 1 67 13 180
2020 Internal audit 33 30 14 18 4 0 0 64 23 20
2020 Data sciences 31 34 21 11 3 0 0 66 13 35
2020 Policy 30 32 18 11 6 2 1 64 18 115
2020 Project management 27 23 23 14 13 0 0 50 27 70
2020 Other services to the public 34 30 21 9 5 2 0 65 13 190
2020 None of the above 30 30 25 7 6 2 1 61 13 425
2019 Client contact centre 39 32 16 7 4 1 0 72 11 185
2019 Health care practitioners 29 40 15 5 11 1 0 69 16 65
2019 Federal regulators 23 35 31 8 3 0 0 58 11 35
2019 Compliance, inspection and enforcement 32 26 16 17 7 1 0 59 25 95
2019 Communications or public affairs 31 45 13 6 6 0 0 76 11 120
2019 Access to information and privacy 25 15 23 22 7 6 2 44 31 55
2019 Security 31 35 22 7 4 1 1 67 11 275
2019 Science and technology 22 56 11 9 0 2 0 80 9 45
2019 Legal services 33 26 20 14 3 3 0 61 18 60
2019 Administration and operations 34 34 19 8 4 2 0 69 12 1465
2019 Human resources 35 36 17 8 2 1 0 72 10 510
2019 Financial management 32 40 17 6 3 2 0 74 9 210
2019 Procurement 45 27 15 2 4 6 1 77 7 80
2019 Real property 33 37 20 5 4 1 0 71 9 95
2019 Material management 33 36 17 11 3 0 0 70 13 50
2019 Information management 29 35 19 10 5 1 0 65 15 355
2019 Information technology 37 35 18 5 3 2 0 74 8 175
2019 Internal audit 21 37 25 14 3 0 0 58 17 30
2019 Data sciences 42 25 26 4 2 0 0 68 6 40
2019 Policy 36 27 17 14 5 1 0 63 19 135
2019 Project management 24 39 18 12 6 1 0 64 18 100
2019 Other services to the public 33 31 21 6 7 2 0 65 13 220
2019 None of the above 33 32 19 8 4 3 1 68 13 480

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 22 17 9 16 8 3 52 29 110
2024 Health care practitioners 24 36 10 12 10 7 2 66 24 65
2024 Intelligence analysts 15 17 20 13 25 9 2 36 42 270
2024 Federal regulators 36 15 20 12 17 0 0 51 29 15
2024 Compliance, inspection and enforcement 14 21 12 23 27 4 0 36 52 60
2024 Communications or public affairs 25 28 13 9 14 11 1 60 26 110
2024 Access to information and privacy 27 24 23 8 8 8 2 57 18 60
2024 Security 26 25 17 9 13 9 2 57 24 175
2024 Science and technology 34 27 10 7 4 14 4 74 14 90
2024 Legal services 26 12 12 25 9 10 6 45 40 70
2024 Administration and operations 25 24 13 12 16 10 2 54 31 1180
2024 Human resources 19 24 17 14 12 10 4 50 30 450
2024 Financial management 15 25 21 17 12 8 1 45 32 180
2024 Procurement 25 22 16 14 10 12 2 55 27 75
2024 Real property 21 23 17 11 13 16 0 52 28 80
2024 Material management 29 32 17 7 7 8 0 66 15 45
2024 Information management 22 25 15 13 14 10 1 52 30 255
2024 Information technology 32 22 17 6 11 10 3 61 19 295
2024 Internal audit 9 43 24 20 0 4 0 54 21 20
2024 Evaluation 12 19 20 0 7 31 12 54 11 15
2024 Data sciences 13 22 15 8 12 30 0 50 28 30
2024 Policy 24 23 15 10 15 10 3 55 29 195
2024 Project management 15 22 21 14 14 12 3 43 33 105
2024 Other services to the public 21 26 11 15 15 8 3 54 34 175
2024 None of the above 26 24 12 11 16 8 2 55 31 300
2022 Client contact centre 25 22 16 14 9 12 1 54 27 140
2022 Health care practitioners 13 28 16 17 14 11 1 46 35 65
2022 Federal regulators 23 14 13 15 25 10 0 41 45 25
2022 Compliance, inspection and enforcement 16 22 15 18 20 8 1 42 42 120
2022 Communications or public affairs 21 22 14 16 17 9 1 47 37 80
2022 Access to information and privacy 36 16 18 11 11 8 0 56 24 50
2022 Security 23 21 22 10 12 10 1 50 25 265
2022 Science and technology 36 22 8 12 17 6 0 61 31 65
2022 Legal services 18 17 17 13 21 9 4 41 40 75
2022 Administration and operations 23 26 15 12 14 8 2 55 29 1100
2022 Human resources 24 26 19 12 10 8 2 55 24 425
2022 Financial management 21 24 18 13 12 9 3 51 28 205
2022 Procurement 24 29 9 8 20 9 0 59 31 75
2022 Real property 19 15 12 19 22 13 0 39 47 95
2022 Material management 16 27 19 13 9 16 0 51 26 50
2022 Information management 23 25 19 11 14 8 1 52 27 300
2022 Information technology 34 24 14 9 9 7 2 64 20 235
2022 Internal audit 20 24 31 13 5 8 0 48 19 25
2022 Evaluation 14 39 5 6 20 17 0 63 31 15
2022 Data sciences 10 27 8 14 25 13 3 45 46 35
2022 Policy 27 20 17 13 10 10 3 54 26 155
2022 Project management 19 28 16 13 13 8 3 53 29 115
2022 Other services to the public 29 23 13 15 9 9 1 58 28 200
2022 None of the above 22 22 13 14 18 8 3 49 36 385
2020 Client contact centre 30 21 18 14 7 11 0 57 24 140
2020 Health care practitioners 26 19 15 21 11 6 0 49 35 60
2020 Federal regulators 32 25 10 7 15 11 0 64 25 30
2020 Compliance, inspection and enforcement 20 16 20 13 21 9 0 40 38 80
2020 Communications or public affairs 16 27 18 17 16 6 0 45 36 90
2020 Access to information and privacy 18 18 28 18 15 3 0 37 34 40
2020 Security 27 24 17 11 10 8 3 58 23 235
2020 Science and technology 33 27 2 10 19 7 2 66 32 45
2020 Legal services 23 23 22 15 14 3 0 47 30 70
2020 Administration and operations 25 26 16 13 12 6 1 55 28 1325
2020 Human resources 26 25 19 10 8 9 2 57 21 435
2020 Financial management 24 29 21 10 7 8 2 58 19 190
2020 Procurement 21 26 19 11 13 9 1 52 26 80
2020 Real property 18 25 20 11 19 6 1 47 32 90
2020 Material management 18 27 29 9 7 10 0 50 18 45
2020 Information management 21 26 15 13 15 8 2 52 31 305
2020 Information technology 29 24 17 11 11 6 2 58 24 185
2020 Internal audit 8 26 22 21 13 9 0 38 38 25
2020 Data sciences 21 20 16 27 11 5 0 43 40 35
2020 Policy 28 24 14 10 9 12 2 61 23 115
2020 Project management 16 24 16 19 17 9 0 43 40 70
2020 Other services to the public 21 21 16 14 16 7 4 47 35 190
2020 None of the above 23 21 18 11 18 8 1 48 32 430
2019 Client contact centre 30 25 19 8 12 4 1 58 22 190
2019 Health care practitioners 26 19 18 13 18 2 3 48 33 65
2019 Federal regulators 16 35 25 11 13 0 0 51 24 35
2019 Compliance, inspection and enforcement 16 22 19 24 12 6 0 41 39 95
2019 Communications or public affairs 22 26 18 13 15 5 1 51 30 120
2019 Access to information and privacy 21 20 16 15 19 7 2 45 38 55
2019 Security 24 20 16 13 14 10 4 51 30 280
2019 Science and technology 22 15 27 9 5 11 10 48 18 45
2019 Legal services 16 23 19 17 17 5 2 43 37 60
2019 Administration and operations 24 24 17 13 13 7 2 53 29 1475
2019 Human resources 24 22 18 14 10 8 3 53 27 510
2019 Financial management 19 26 19 15 10 10 3 51 28 210
2019 Procurement 34 20 17 13 11 4 1 56 26 80
2019 Real property 17 34 18 13 10 6 2 55 25 95
2019 Material management 17 31 12 16 14 10 0 54 33 50
2019 Information management 20 25 15 19 13 6 2 49 35 355
2019 Information technology 27 24 14 9 8 14 3 61 21 175
2019 Internal audit 14 20 22 17 17 10 0 38 38 30
2019 Data sciences 24 11 23 16 13 6 8 40 34 40
2019 Policy 23 18 15 17 18 7 2 45 39 135
2019 Project management 15 16 28 10 22 9 0 34 34 100
2019 Other services to the public 26 21 18 15 11 8 1 52 28 220
2019 None of the above 25 20 17 12 15 8 3 50 31 475

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 32 3 8 6 1 0 83 14 110
2024 Health care practitioners 36 37 0 12 15 0 0 73 27 65
2024 Intelligence analysts 29 43 5 17 7 0 0 71 24 270
2024 Federal regulators 35 40 0 13 11 0 0 76 24 15
2024 Compliance, inspection and enforcement 29 40 2 12 17 0 0 69 30 60
2024 Communications or public affairs 35 50 1 11 4 0 0 84 15 110
2024 Access to information and privacy 30 35 10 17 8 0 0 65 25 60
2024 Security 38 45 4 9 5 0 0 83 14 175
2024 Science and technology 59 32 0 6 3 0 0 91 9 90
2024 Legal services 42 40 9 7 3 0 0 81 10 65
2024 Administration and operations 45 43 3 7 2 0 0 88 9 1185
2024 Human resources 43 41 3 10 4 0 0 83 14 450
2024 Financial management 37 46 5 6 6 0 0 83 12 180
2024 Procurement 41 33 10 11 5 0 0 74 16 75
2024 Real property 29 42 2 19 8 0 0 71 26 80
2024 Material management 55 39 1 4 0 0 0 95 4 45
2024 Information management 42 44 2 7 4 0 0 86 12 255
2024 Information technology 46 37 4 9 4 0 0 83 13 295
2024 Internal audit 35 48 0 17 0 0 0 83 17 20
2024 Evaluation 47 21 7 25 0 0 0 68 25 15
2024 Data sciences 35 34 0 25 6 0 0 69 31 30
2024 Policy 37 43 4 11 5 0 0 80 16 195
2024 Project management 28 48 8 13 2 0 0 76 16 110
2024 Other services to the public 42 42 4 8 4 0 0 84 12 175
2024 None of the above 42 39 3 13 3 0 0 81 17 300
2022 Client contact centre 47 37 4 8 5 0 0 83 13 140
2022 Health care practitioners 27 51 5 14 3 0 0 78 17 65
2022 Federal regulators 42 39 0 15 4 0 0 81 19 25
2022 Compliance, inspection and enforcement 29 48 7 11 6 0 0 76 17 120
2022 Communications or public affairs 36 48 4 9 4 0 0 84 13 80
2022 Access to information and privacy 45 41 5 4 4 0 0 86 9 50
2022 Security 42 41 4 8 6 0 0 82 14 265
2022 Science and technology 44 43 1 8 4 0 0 87 12 65
2022 Legal services 26 50 5 15 4 0 0 76 19 75
2022 Administration and operations 45 41 3 8 3 0 0 86 11 1105
2022 Human resources 47 40 2 6 4 0 0 88 10 420
2022 Financial management 47 41 3 5 3 0 0 89 8 205
2022 Procurement 39 30 10 15 5 0 0 70 20 75
2022 Real property 32 40 3 17 8 0 0 71 25 95
2022 Material management 36 51 3 4 6 0 0 87 10 50
2022 Information management 42 45 3 9 1 0 0 87 9 300
2022 Information technology 53 37 3 5 3 0 0 89 8 235
2022 Internal audit 45 47 0 3 5 0 0 91 9 25
2022 Evaluation 36 38 0 20 5 0 0 75 25 15
2022 Data sciences 27 47 2 14 10 0 0 74 24 35
2022 Policy 36 41 5 14 5 0 0 77 18 155
2022 Project management 36 48 4 8 4 0 0 84 12 115
2022 Other services to the public 42 44 3 9 3 0 0 86 11 200
2022 None of the above 35 43 5 12 5 0 0 78 17 385
2020 Client contact centre 39 46 5 8 2 0 0 85 10 145
2020 Health care practitioners 23 52 1 18 6 0 0 75 23 60
2020 Federal regulators 29 46 7 18 0 0 0 75 18 30
2020 Compliance, inspection and enforcement 37 45 3 7 8 0 0 82 15 80
2020 Communications or public affairs 28 47 5 13 7 0 0 76 20 90
2020 Access to information and privacy 34 46 5 13 2 0 0 80 15 40
2020 Security 44 41 4 9 2 0 0 85 11 235
2020 Science and technology 49 36 2 4 9 0 0 86 12 45
2020 Legal services 34 45 2 15 4 0 0 79 20 70
2020 Administration and operations 41 45 3 8 3 0 0 86 11 1325
2020 Human resources 35 44 3 14 4 0 0 79 18 440
2020 Financial management 36 46 2 14 1 0 1 82 15 190
2020 Procurement 24 38 5 22 11 0 0 62 33 75
2020 Real property 26 44 7 19 4 0 0 70 23 90
2020 Material management 32 52 10 3 3 0 0 84 6 45
2020 Information management 36 46 4 12 2 1 0 83 14 305
2020 Information technology 45 39 3 11 2 0 0 84 14 185
2020 Internal audit 26 60 5 4 5 0 0 86 9 25
2020 Data sciences 33 32 3 19 13 0 0 66 32 35
2020 Policy 18 56 2 18 6 0 0 74 24 115
2020 Project management 28 54 0 14 4 0 0 82 18 70
2020 Other services to the public 36 38 5 16 4 0 0 75 20 190
2020 None of the above 38 43 4 12 4 0 0 81 15 430

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 40 6 6 8 0 2 79 15 105
2024 Health care practitioners 39 33 11 10 7 0 0 72 17 65
2024 Intelligence analysts 31 37 7 13 11 0 0 68 25 270
2024 Federal regulators 37 39 4 4 17 0 0 76 21 15
2024 Compliance, inspection and enforcement 34 34 6 17 9 0 0 68 26 60
2024 Communications or public affairs 36 35 9 13 6 0 1 71 19 110
2024 Access to information and privacy 35 26 8 8 20 0 3 63 28 60
2024 Security 34 40 4 11 11 0 1 75 22 175
2024 Science and technology 64 25 1 9 2 0 0 89 10 90
2024 Legal services 47 24 9 12 7 0 1 72 18 70
2024 Administration and operations 46 33 6 10 5 0 0 79 15 1185
2024 Human resources 44 30 7 10 7 0 1 75 18 445
2024 Financial management 35 33 7 14 11 0 1 68 25 180
2024 Procurement 45 29 3 10 9 1 2 77 20 75
2024 Real property 31 43 5 9 12 0 0 74 21 80
2024 Material management 28 31 12 18 10 0 0 59 28 45
2024 Information management 38 34 9 13 5 0 1 73 18 255
2024 Information technology 40 28 8 12 11 0 1 69 23 295
2024 Internal audit 14 40 25 9 12 0 0 54 21 20
2024 Evaluation 27 23 7 25 7 0 12 56 36 15
2024 Data sciences 32 42 8 9 9 0 0 74 18 30
2024 Policy 34 28 8 13 15 1 1 63 29 195
2024 Project management 30 33 13 11 11 0 3 64 23 110
2024 Other services to the public 39 38 8 8 6 1 0 78 14 175
2024 None of the above 45 29 7 10 9 0 0 74 20 300
2022 Client contact centre 50 31 5 5 7 1 2 83 13 140
2022 Health care practitioners 38 37 5 11 8 2 0 76 19 65
2022 Federal regulators 57 21 4 11 3 0 4 81 15 25
2022 Compliance, inspection and enforcement 41 34 3 12 9 0 1 75 22 120
2022 Communications or public affairs 48 33 5 7 5 0 2 83 12 80
2022 Access to information and privacy 48 35 6 8 3 0 0 83 12 50
2022 Security 45 34 7 10 4 0 1 80 14 265
2022 Science and technology 51 23 13 6 7 0 0 75 13 65
2022 Legal services 46 28 8 12 5 0 0 75 17 75
2022 Administration and operations 47 32 7 9 5 0 0 80 14 1100
2022 Human resources 57 27 5 7 3 0 1 85 10 420
2022 Financial management 52 29 4 7 7 0 1 82 14 205
2022 Procurement 53 19 10 7 9 1 2 74 16 75
2022 Real property 49 30 5 4 11 0 1 80 16 95
2022 Material management 37 37 5 13 8 0 0 74 21 50
2022 Information management 48 35 5 7 4 0 1 83 11 300
2022 Information technology 57 26 6 4 4 0 3 86 8 235
2022 Internal audit 52 29 9 10 0 0 0 81 10 25
2022 Evaluation 48 20 13 6 0 0 13 78 7 15
2022 Data sciences 43 43 5 9 0 0 0 86 9 35
2022 Policy 52 25 6 8 4 0 5 81 13 155
2022 Project management 51 31 8 6 4 0 0 82 10 115
2022 Other services to the public 44 31 9 9 7 0 0 75 16 200
2022 None of the above 40 36 6 12 6 0 0 76 18 385
2020 Client contact centre 39 37 8 9 7 0 0 76 16 145
2020 Health care practitioners 38 32 8 19 3 0 0 70 23 60
2020 Federal regulators 47 41 4 4 4 0 0 89 8 25
2020 Compliance, inspection and enforcement 40 36 7 11 6 0 0 76 17 80
2020 Communications or public affairs 29 35 11 21 4 0 0 64 25 90
2020 Access to information and privacy 38 34 7 18 3 0 0 72 20 40
2020 Security 52 32 8 6 3 0 1 84 8 235
2020 Science and technology 50 40 4 5 0 0 0 91 5 45
2020 Legal services 39 43 2 9 7 0 0 82 16 70
2020 Administration and operations 47 35 6 10 3 0 0 82 13 1330
2020 Human resources 43 36 6 10 3 0 1 80 13 440
2020 Financial management 42 43 5 8 2 0 1 85 10 190
2020 Procurement 33 43 4 16 4 0 0 76 20 80
2020 Real property 33 42 9 13 3 0 0 75 16 90
2020 Material management 36 47 9 8 0 0 0 84 8 45
2020 Information management 42 39 6 10 3 0 1 81 13 305
2020 Information technology 39 42 7 8 5 0 0 80 13 185
2020 Internal audit 31 52 0 13 5 0 0 83 17 25
2020 Data sciences 40 46 0 8 5 0 0 86 14 35
2020 Policy 35 48 5 7 3 0 1 84 11 115
2020 Project management 44 33 4 15 4 0 0 77 19 70
2020 Other services to the public 39 30 10 15 5 0 0 69 21 190
2020 None of the above 40 38 6 11 5 0 0 78 15 430
2019 Client contact centre 52 33 5 7 4 0 0 85 11 190
2019 Health care practitioners 41 43 2 10 4 0 0 84 14 65
2019 Federal regulators 47 30 0 18 5 0 0 77 23 35
2019 Compliance, inspection and enforcement 30 40 8 12 9 0 0 71 21 100
2019 Communications or public affairs 50 30 4 13 4 0 0 80 16 120
2019 Access to information and privacy 41 34 3 16 5 0 0 75 22 55
2019 Security 51 31 5 11 2 0 0 82 13 275
2019 Science and technology 62 29 4 1 3 0 0 91 5 45
2019 Legal services 36 37 10 18 0 0 0 72 18 60
2019 Administration and operations 47 35 4 10 4 0 0 82 13 1470
2019 Human resources 50 33 5 7 4 0 0 83 11 510
2019 Financial management 57 31 4 7 1 0 0 88 7 210
2019 Procurement 52 29 11 7 0 1 0 81 7 80
2019 Real property 39 44 4 9 3 0 1 84 13 95
2019 Material management 35 45 10 4 6 0 0 80 11 50
2019 Information management 39 38 5 12 6 0 0 77 18 355
2019 Information technology 52 34 6 7 2 0 0 86 9 175
2019 Internal audit 48 45 3 3 0 0 0 93 3 30
2019 Data sciences 35 46 0 17 3 0 0 81 19 40
2019 Policy 50 34 4 10 2 0 0 84 13 135
2019 Project management 41 36 7 9 7 0 0 77 16 100
2019 Other services to the public 46 31 7 8 8 0 0 77 16 220
2019 None of the above 44 34 5 10 7 0 0 79 16 480

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 33 7 5 10 0 0 77 16 110
2024 Health care practitioners 36 43 7 13 1 0 0 78 15 65
2024 Intelligence analysts 39 35 9 10 7 0 0 74 16 270
2024 Federal regulators 56 22 4 11 8 0 0 78 19 15
2024 Compliance, inspection and enforcement 41 25 7 15 12 0 0 66 27 60
2024 Communications or public affairs 34 40 11 11 4 1 0 75 15 110
2024 Access to information and privacy 42 30 7 11 10 0 1 72 21 55
2024 Security 43 36 10 8 4 0 0 79 12 175
2024 Science and technology 60 34 1 4 1 0 0 94 5 90
2024 Legal services 47 31 9 8 5 0 0 78 13 70
2024 Administration and operations 45 32 9 9 5 0 0 77 14 1180
2024 Human resources 47 33 8 6 5 0 1 80 11 450
2024 Financial management 38 40 11 7 4 0 0 78 11 180
2024 Procurement 50 32 10 4 4 0 0 82 8 75
2024 Real property 35 45 6 7 5 0 1 81 12 80
2024 Material management 57 34 3 3 3 0 0 91 6 45
2024 Information management 42 37 10 7 4 0 0 79 11 255
2024 Information technology 44 34 9 6 6 0 1 78 12 295
2024 Internal audit 35 43 17 5 0 0 0 78 5 20
2024 Evaluation 43 31 13 7 7 0 0 74 13 15
2024 Data sciences 32 41 8 13 6 0 0 73 19 30
2024 Policy 52 24 10 7 6 0 1 77 13 195
2024 Project management 44 31 12 7 5 0 0 75 12 110
2024 Other services to the public 47 35 6 4 7 0 0 83 12 175
2024 None of the above 48 30 6 8 7 0 1 78 16 300
2022 Client contact centre 49 27 9 7 4 0 3 78 12 140
2022 Health care practitioners 36 50 6 3 3 2 0 87 6 65
2022 Federal regulators 47 27 6 9 9 0 4 76 18 25
2022 Compliance, inspection and enforcement 44 28 9 13 5 1 1 73 18 120
2022 Communications or public affairs 44 38 6 8 3 0 1 83 11 80
2022 Access to information and privacy 53 31 10 4 1 0 0 84 6 50
2022 Security 52 29 9 6 4 0 0 81 10 265
2022 Science and technology 56 21 13 7 3 0 0 77 10 65
2022 Legal services 35 40 10 9 6 0 0 75 15 75
2022 Administration and operations 45 33 9 9 4 0 0 78 13 1100
2022 Human resources 56 31 6 5 1 0 0 88 6 420
2022 Financial management 60 26 5 5 4 0 1 87 8 205
2022 Procurement 47 29 7 8 7 1 0 77 15 75
2022 Real property 45 36 7 6 6 0 0 81 12 95
2022 Material management 44 41 6 5 4 0 0 85 9 50
2022 Information management 45 39 8 5 2 0 0 84 7 300
2022 Information technology 56 27 9 4 2 0 1 85 6 235
2022 Internal audit 55 40 0 0 5 0 0 95 5 25
2022 Evaluation 59 30 5 6 0 0 0 89 6 15
2022 Data sciences 56 22 10 12 0 0 0 78 12 35
2022 Policy 56 29 5 8 2 0 0 85 9 155
2022 Project management 44 40 4 8 4 0 0 84 11 115
2022 Other services to the public 40 41 7 7 4 0 0 81 12 200
2022 None of the above 40 36 11 9 4 0 0 76 13 385
2020 Client contact centre 42 38 8 7 4 0 0 81 11 145
2020 Health care practitioners 41 36 9 11 3 0 0 76 14 60
2020 Federal regulators 36 39 15 7 0 4 0 78 7 30
2020 Compliance, inspection and enforcement 40 39 13 7 1 0 0 78 9 80
2020 Communications or public affairs 37 38 14 5 6 0 0 75 11 90
2020 Access to information and privacy 58 21 3 16 3 0 0 79 18 35
2020 Security 51 31 9 6 1 1 0 84 8 230
2020 Science and technology 67 21 6 7 0 0 0 87 7 45
2020 Legal services 43 38 10 6 2 0 0 81 9 70
2020 Administration and operations 44 37 7 9 3 0 0 81 12 1320
2020 Human resources 50 33 8 6 2 0 0 84 9 435
2020 Financial management 48 41 5 3 2 0 1 90 4 190
2020 Procurement 45 35 6 7 7 0 0 80 14 80
2020 Real property 47 31 8 11 2 0 1 79 13 90
2020 Material management 49 37 6 7 0 0 0 86 7 45
2020 Information management 44 35 10 9 2 0 0 79 11 300
2020 Information technology 44 37 8 6 4 0 0 81 10 180
2020 Internal audit 43 48 4 0 5 0 0 91 5 25
2020 Data sciences 40 42 5 10 3 0 0 81 14 35
2020 Policy 49 32 10 4 3 1 0 82 8 115
2020 Project management 47 29 12 6 5 0 1 77 12 70
2020 Other services to the public 34 39 14 6 6 1 1 73 12 190
2020 None of the above 41 37 11 8 3 0 0 78 11 425
2019 Client contact centre 52 36 5 3 4 0 0 88 7 185
2019 Health care practitioners 47 41 3 7 2 0 0 88 9 65
2019 Federal regulators 33 48 14 3 3 0 0 81 6 35
2019 Compliance, inspection and enforcement 41 40 5 8 5 0 0 82 13 100
2019 Communications or public affairs 57 25 8 9 1 0 0 82 9 120
2019 Access to information and privacy 39 29 8 18 5 0 0 69 23 55
2019 Security 49 37 6 6 2 0 0 86 8 280
2019 Science and technology 54 41 2 0 3 0 0 95 3 45
2019 Legal services 40 43 6 7 3 0 0 84 10 60
2019 Administration and operations 46 35 8 7 3 0 0 81 10 1465
2019 Human resources 53 34 7 4 2 0 0 87 6 510
2019 Financial management 53 36 9 2 1 0 0 88 3 210
2019 Procurement 56 29 8 2 4 0 0 86 6 80
2019 Real property 44 38 5 9 4 0 0 82 13 95
2019 Material management 54 31 8 6 1 0 0 85 7 50
2019 Information management 45 36 9 8 2 0 0 81 10 355
2019 Information technology 51 33 11 5 1 0 0 83 6 175
2019 Internal audit 52 35 3 10 0 0 0 86 10 30
2019 Data sciences 37 40 9 14 0 0 0 77 14 40
2019 Policy 53 33 5 8 1 0 0 86 9 135
2019 Project management 49 29 9 7 5 0 0 79 12 100
2019 Other services to the public 45 35 8 9 3 0 0 80 12 215
2019 None of the above 46 34 8 8 3 0 0 81 11 480

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 75 11 4 3 3 0 4 90 6 110
2024 Health care practitioners 73 13 3 1 3 0 6 91 5 65
2024 Intelligence analysts 72 12 3 4 4 0 6 89 8 270
2024 Federal regulators 69 9 5 0 0 0 17 94 0 15
2024 Compliance, inspection and enforcement 77 8 4 3 3 1 4 89 6 60
2024 Communications or public affairs 73 13 6 1 2 0 4 90 4 110
2024 Access to information and privacy 78 13 3 1 5 0 0 91 6 60
2024 Security 72 13 4 1 6 0 4 88 7 175
2024 Science and technology 79 7 5 2 4 0 4 89 6 90
2024 Legal services 76 17 0 5 1 0 1 94 6 70
2024 Administration and operations 78 10 4 2 2 0 4 91 4 1180
2024 Human resources 83 8 1 4 1 0 3 94 5 445
2024 Financial management 71 14 6 5 2 1 2 86 8 180
2024 Procurement 80 9 5 2 3 0 1 90 5 75
2024 Real property 72 15 2 4 5 0 3 89 9 80
2024 Material management 80 10 4 3 3 0 0 90 6 45
2024 Information management 76 12 2 2 4 0 4 92 6 255
2024 Information technology 73 10 5 4 3 1 3 87 8 295
2024 Internal audit 60 35 0 5 0 0 0 95 5 20
2024 Evaluation 92 0 8 0 0 0 0 92 0 15
2024 Data sciences 55 17 6 5 17 0 0 71 22 30
2024 Policy 74 13 5 4 3 0 1 88 7 195
2024 Project management 78 12 4 2 2 0 2 92 4 110
2024 Other services to the public 82 7 4 1 1 2 2 93 3 175
2024 None of the above 82 7 4 2 2 1 3 92 4 300

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 72 12 4 5 6 0 1 85 11 110
2024 Health care practitioners 73 13 3 1 3 0 6 91 5 65
2024 Intelligence analysts 72 9 4 7 3 1 5 86 10 270
2024 Federal regulators 80 4 0 0 0 0 17 100 0 15
2024 Compliance, inspection and enforcement 73 7 8 3 3 1 4 85 6 60
2024 Communications or public affairs 69 17 6 3 2 0 4 89 5 110
2024 Access to information and privacy 75 15 3 2 6 0 0 90 8 60
2024 Security 72 13 4 2 6 0 3 88 8 175
2024 Science and technology 79 6 5 4 4 0 3 87 8 90
2024 Legal services 75 12 2 6 2 0 2 89 9 70
2024 Administration and operations 75 11 5 3 2 0 4 90 5 1185
2024 Human resources 70 18 3 3 3 0 2 90 6 450
2024 Financial management 66 17 6 6 3 0 2 85 9 180
2024 Procurement 80 10 5 1 3 0 1 91 4 75
2024 Real property 74 14 0 5 5 0 3 90 10 80
2024 Material management 82 10 2 3 3 0 0 92 6 45
2024 Information management 74 11 5 3 4 0 3 88 7 255
2024 Information technology 73 11 6 3 4 0 3 87 7 295
2024 Internal audit 66 20 10 5 0 0 0 85 5 20
2024 Evaluation 92 8 0 0 0 0 0 100 0 15
2024 Data sciences 52 16 6 14 11 0 0 69 25 30
2024 Policy 75 13 4 4 3 0 1 88 7 195
2024 Project management 73 12 6 1 2 0 5 89 4 110
2024 Other services to the public 81 9 5 1 1 1 1 92 3 175
2024 None of the above 78 12 4 1 2 0 3 93 3 300

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 80 16 2 1 1 0 1 97 1 110
2024 Health care practitioners 74 13 3 2 2 0 6 93 4 65
2024 Intelligence analysts 82 6 4 1 2 0 5 93 3 270
2024 Federal regulators 69 14 0 0 0 0 17 100 0 15
2024 Compliance, inspection and enforcement 81 6 1 3 3 0 6 93 6 60
2024 Communications or public affairs 83 6 1 1 1 1 6 96 3 110
2024 Access to information and privacy 77 10 5 2 3 0 4 90 5 60
2024 Security 83 7 3 1 4 0 2 92 5 175
2024 Science and technology 81 4 5 2 2 0 6 91 4 90
2024 Legal services 77 4 1 7 3 0 8 88 10 70
2024 Administration and operations 82 7 4 1 1 0 5 94 2 1185
2024 Human resources 85 8 2 1 1 0 4 96 2 450
2024 Financial management 81 11 3 1 1 0 2 95 2 180
2024 Procurement 87 9 0 1 3 0 0 96 4 75
2024 Real property 84 5 5 2 0 0 4 92 2 80
2024 Material management 84 7 1 3 1 0 4 94 5 45
2024 Information management 81 6 4 1 2 0 5 92 4 255
2024 Information technology 83 8 3 1 2 0 4 94 3 295
2024 Internal audit 80 15 5 0 0 0 0 95 0 20
2024 Evaluation 100 0 0 0 0 0 0 100 0 15
2024 Data sciences 69 6 6 3 17 0 0 74 19 30
2024 Policy 89 4 2 1 1 0 2 95 2 195
2024 Project management 83 7 3 1 1 0 5 95 2 105
2024 Other services to the public 83 9 4 0 2 0 2 93 2 175
2024 None of the above 84 6 5 0 1 0 3 93 2 300
2022 Client contact centre 80 10 2 1 3 0 4 94 4 140
2022 Health care practitioners 84 6 0 2 3 0 6 95 5 65
2022 Federal regulators 87 3 6 4 0 0 0 90 4 25
2022 Compliance, inspection and enforcement 80 7 2 2 1 1 8 95 3 120
2022 Communications or public affairs 81 12 1 1 0 0 5 98 1 80
2022 Access to information and privacy 73 14 6 3 4 0 0 87 8 50
2022 Security 84 7 3 0 1 0 5 96 2 265
2022 Science and technology 85 8 1 1 1 1 4 97 2 65
2022 Legal services 79 10 2 0 2 0 7 95 2 75
2022 Administration and operations 85 7 3 1 1 0 3 96 1 1105
2022 Human resources 85 7 2 1 2 0 2 95 3 425
2022 Financial management 80 12 3 1 1 0 2 95 3 205
2022 Procurement 85 9 3 0 1 0 3 96 1 75
2022 Real property 78 11 5 0 3 0 3 92 3 95
2022 Material management 84 8 1 0 2 0 5 96 2 50
2022 Information management 78 13 3 1 3 0 2 93 4 300
2022 Information technology 83 9 3 0 2 0 3 94 3 235
2022 Internal audit 86 5 5 0 0 0 4 95 0 25
2022 Evaluation 94 6 0 0 0 0 0 100 0 15
2022 Data sciences 79 8 5 0 0 0 8 94 0 35
2022 Policy 83 7 2 1 5 1 0 92 6 155
2022 Project management 84 8 2 1 2 1 3 95 3 115
2022 Other services to the public 83 8 2 0 3 0 4 95 3 200
2022 None of the above 84 6 3 1 2 1 4 94 3 385
2019 Client contact centre 80 12 4 1 2 0 0 93 3 190
2019 Health care practitioners 79 4 4 3 4 0 5 87 8 65
2019 Federal regulators 80 14 0 0 0 0 5 100 0 35
2019 Compliance, inspection and enforcement 83 10 3 0 1 0 3 96 1 100
2019 Communications or public affairs 80 11 2 1 2 0 3 94 3 120
2019 Access to information and privacy 81 7 6 0 3 0 2 90 4 55
2019 Security 83 8 3 1 2 0 3 94 3 280
2019 Science and technology 83 7 2 0 1 0 7 97 1 45
2019 Legal services 81 6 6 0 3 0 3 91 3 60
2019 Administration and operations 83 7 3 1 2 0 4 94 3 1470
2019 Human resources 87 7 2 1 1 0 2 96 1 510
2019 Financial management 85 9 2 1 1 0 2 96 2 210
2019 Procurement 82 8 5 0 3 0 2 93 3 80
2019 Real property 80 7 7 1 1 0 4 90 2 95
2019 Material management 76 8 4 0 5 0 8 91 5 50
2019 Information management 84 8 5 1 1 0 2 94 1 350
2019 Information technology 80 11 5 1 2 0 2 92 3 175
2019 Internal audit 82 6 3 4 4 0 0 89 8 30
2019 Data sciences 88 7 0 2 0 0 2 98 2 40
2019 Policy 85 9 3 1 1 0 1 95 2 135
2019 Project management 82 7 2 2 4 0 3 92 6 100
2019 Other services to the public 84 8 3 1 0 1 2 96 1 220
2019 None of the above 82 6 3 1 1 0 6 94 2 475

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 15 8 4 9 18 12 69 19 110
2024 Health care practitioners 37 11 19 6 4 13 9 63 13 65
2024 Intelligence analysts 34 15 8 4 13 18 8 66 24 270
2024 Federal regulators 12 14 22 0 12 29 12 43 20 15
2024 Compliance, inspection and enforcement 13 17 7 16 15 22 10 44 46 60
2024 Communications or public affairs 24 13 12 6 18 12 15 50 33 110
2024 Access to information and privacy 50 21 8 3 6 10 1 80 11 60
2024 Security 33 16 9 6 9 15 12 68 21 175
2024 Science and technology 25 14 12 7 7 29 6 61 21 90
2024 Legal services 35 11 10 9 12 8 15 61 27 70
2024 Administration and operations 25 12 8 7 13 20 16 57 31 1185
2024 Human resources 33 19 12 7 8 14 7 65 20 450
2024 Financial management 35 20 18 9 4 11 4 65 14 180
2024 Procurement 21 34 16 10 2 12 5 66 14 75
2024 Real property 23 13 18 5 12 16 12 51 23 80
2024 Material management 44 13 9 6 5 11 13 74 14 45
2024 Information management 27 12 8 7 11 20 15 59 28 255
2024 Information technology 35 19 11 8 6 14 7 68 18 295
2024 Internal audit 20 29 20 9 5 5 11 59 17 20
2024 Evaluation 24 21 7 12 0 24 13 70 19 15
2024 Data sciences 12 19 11 5 12 27 14 52 29 30
2024 Policy 35 28 14 10 2 10 1 71 13 195
2024 Project management 33 17 14 6 10 12 8 62 20 110
2024 Other services to the public 24 11 8 5 14 19 18 57 30 175
2024 None of the above 25 10 7 6 13 23 16 57 31 300
2022 Client contact centre 46 13 9 8 9 12 5 70 19 140
2022 Health care practitioners 29 15 8 6 12 21 9 62 26 65
2022 Federal regulators 37 3 14 4 8 26 7 60 19 25
2022 Compliance, inspection and enforcement 27 9 7 8 15 23 10 54 36 120
2022 Communications or public affairs 26 15 15 3 12 16 12 58 21 80
2022 Access to information and privacy 38 30 13 2 10 2 5 74 13 50
2022 Security 35 14 12 7 6 16 10 67 18 265
2022 Science and technology 32 13 11 6 10 27 1 63 23 65
2022 Legal services 24 9 13 6 7 28 13 56 22 75
2022 Administration and operations 24 9 7 5 12 24 18 59 30 1105
2022 Human resources 35 15 14 8 5 15 7 65 17 420
2022 Financial management 36 18 15 5 7 12 7 67 14 205
2022 Procurement 28 21 15 5 2 15 15 69 10 75
2022 Real property 25 18 11 12 11 12 12 56 30 95
2022 Material management 27 12 8 2 0 48 3 80 4 50
2022 Information management 26 12 8 7 9 22 16 62 25 300
2022 Information technology 35 16 9 4 8 15 13 71 16 235
2022 Internal audit 42 23 19 0 4 9 3 75 4 25
2022 Evaluation 37 17 14 12 0 21 0 68 15 15
2022 Data sciences 19 14 14 14 15 12 12 43 38 35
2022 Policy 35 18 18 8 6 13 2 62 17 155
2022 Project management 30 17 9 9 10 19 6 63 25 115
2022 Other services to the public 21 8 9 5 13 26 19 52 31 200
2022 None of the above 25 13 8 3 13 25 13 60 26 385
2020 Client contact centre 40 14 9 9 5 14 9 70 18 140
2020 Health care practitioners 33 10 10 4 10 24 9 65 21 60
2020 Federal regulators 24 14 0 7 4 29 22 78 22 30
2020 Compliance, inspection and enforcement 14 11 7 11 15 25 18 42 45 80
2020 Communications or public affairs 17 18 13 9 14 22 7 50 32 90
2020 Access to information and privacy 51 15 10 2 5 11 5 79 9 40
2020 Security 37 14 10 6 5 18 10 70 16 230
2020 Science and technology 25 17 7 7 11 28 5 62 28 45
2020 Legal services 25 9 11 9 13 23 11 51 33 70
2020 Administration and operations 23 11 8 8 14 20 15 52 35 1325
2020 Human resources 42 21 11 5 4 12 5 76 11 440
2020 Financial management 38 22 10 6 8 10 6 71 17 190
2020 Procurement 20 18 25 7 8 17 3 48 20 75
2020 Real property 21 13 15 14 16 11 8 43 38 90
2020 Material management 32 18 10 10 8 12 9 63 24 45
2020 Information management 27 14 11 7 10 18 13 60 24 305
2020 Information technology 36 19 9 5 4 17 9 75 12 185
2020 Internal audit 23 31 12 8 5 8 13 68 17 25
2020 Data sciences 16 16 21 8 13 13 13 44 28 35
2020 Policy 34 25 17 7 4 11 2 68 12 115
2020 Project management 23 13 17 15 10 17 4 46 33 70
2020 Other services to the public 22 6 8 10 19 22 14 44 44 190
2020 None of the above 22 15 8 7 15 20 12 56 33 430
2019 Client contact centre 50 13 8 4 7 13 5 77 13 190
2019 Health care practitioners 35 16 6 5 10 20 8 71 21 65
2019 Federal regulators 34 14 8 8 11 23 3 64 26 35
2019 Compliance, inspection and enforcement 27 15 6 3 19 21 9 60 31 100
2019 Communications or public affairs 26 17 11 9 13 18 6 57 28 120
2019 Access to information and privacy 46 11 4 15 6 17 2 69 27 55
2019 Security 44 19 7 4 6 13 6 78 14 280
2019 Science and technology 34 17 9 13 4 21 2 66 22 45
2019 Legal services 24 6 13 10 14 23 11 45 36 60
2019 Administration and operations 26 10 10 8 14 19 12 54 32 1480
2019 Human resources 39 20 11 6 6 14 4 72 14 510
2019 Financial management 38 20 11 7 7 13 4 69 18 210
2019 Procurement 35 12 18 10 4 18 3 59 18 80
2019 Real property 21 13 10 9 18 15 14 48 38 95
2019 Material management 40 8 5 7 11 24 5 68 25 50
2019 Information management 29 11 11 7 13 19 9 57 29 355
2019 Information technology 32 13 11 9 10 20 6 61 25 175
2019 Internal audit 31 25 16 7 14 7 0 60 22 30
2019 Data sciences 31 11 13 12 10 22 2 55 28 40
2019 Policy 43 20 13 8 5 9 1 70 15 135
2019 Project management 31 23 9 5 12 14 6 68 21 100
2019 Other services to the public 29 8 9 4 15 22 12 56 30 220
2019 None of the above 29 13 8 7 11 23 9 62 25 480

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 14 86 105
2024 Health care practitioners 16 84 65
2024 Intelligence analysts 19 81 270
2024 Compliance, inspection and enforcement 23 77 60
2024 Communications or public affairs 14 86 110
2024 Access to information and privacy 20 80 60
2024 Security 13 87 175
2024 Science and technology 10 90 90
2024 Legal services 15 85 70
2024 Administration and operations 15 85 1185
2024 Human resources 12 88 450
2024 Financial management 11 89 180
2024 Procurement 13 87 75
2024 Real property 13 87 80
2024 Material management 17 83 45
2024 Information management 15 85 250
2024 Information technology 11 89 295
2024 Internal audit 0 100 20
2024 Policy 12 88 195
2024 Project management 18 82 110
2024 Other services to the public 17 83 175
2024 None of the above 18 82 300
2022 Client contact centre 11 89 140
2022 Health care practitioners 10 90 65
2022 Federal regulators 29 71 25
2022 Compliance, inspection and enforcement 24 76 120
2022 Communications or public affairs 10 90 80
2022 Access to information and privacy 14 86 50
2022 Security 12 88 265
2022 Science and technology 16 84 65
2022 Legal services 9 91 75
2022 Administration and operations 14 86 1100
2022 Human resources 10 90 420
2022 Financial management 7 93 205
2022 Procurement 25 75 75
2022 Real property 10 90 95
2022 Material management 22 78 50
2022 Information management 14 86 300
2022 Information technology 8 92 235
2022 Data sciences 16 84 35
2022 Policy 17 83 155
2022 Project management 7 93 115
2022 Other services to the public 22 78 200
2022 None of the above 13 87 385
2020 Client contact centre 6 94 145
2020 Health care practitioners 16 84 60
2020 Compliance, inspection and enforcement 24 76 80
2020 Communications or public affairs 17 83 90
2020 Access to information and privacy 15 85 40
2020 Security 10 90 235
2020 Science and technology 20 80 45
2020 Legal services 13 87 70
2020 Administration and operations 16 84 1325
2020 Human resources 9 91 440
2020 Financial management 6 94 190
2020 Procurement 16 84 80
2020 Real property 19 81 90
2020 Material management 10 90 45
2020 Information management 13 87 305
2020 Information technology 11 89 185
2020 Policy 8 92 115
2020 Project management 14 86 70
2020 Other services to the public 18 82 190
2020 None of the above 15 85 430
2019 Client contact centre 12 88 190
2019 Health care practitioners 21 79 65
2019 Compliance, inspection and enforcement 18 82 100
2019 Communications or public affairs 13 87 120
2019 Access to information and privacy 21 79 55
2019 Security 16 84 280
2019 Legal services 13 87 60
2019 Administration and operations 18 82 1480
2019 Human resources 11 89 510
2019 Financial management 12 88 210
2019 Procurement 14 86 80
2019 Real property 18 82 95
2019 Material management 13 87 50
2019 Information management 18 82 355
2019 Information technology 10 90 175
2019 Data sciences 22 78 40
2019 Policy 17 83 135
2019 Project management 15 85 100
2019 Other services to the public 14 86 215
2019 None of the above 12 88 475

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 52 48 15
2024 Intelligence analysts 62 38 55
2024 Compliance, inspection and enforcement 67 33 15
2024 Communications or public affairs 47 53 20
2024 Access to information and privacy 69 31 10
2024 Security 44 56 25
2024 Legal services 48 52 10
2024 Administration and operations 48 52 175
2024 Human resources 41 59 60
2024 Financial management 39 61 20
2024 Real property 54 46 10
2024 Information management 51 49 40
2024 Information technology 48 52 35
2024 Policy 24 76 25
2024 Project management 53 47 20
2024 Other services to the public 61 39 30
2024 None of the above 48 52 55
2022 Client contact centre 56 44 15
2022 Compliance, inspection and enforcement 50 50 30
2022 Security 48 52 35
2022 Science and technology 66 34 10
2022 Administration and operations 55 45 155
2022 Human resources 36 64 40
2022 Financial management 33 67 15
2022 Procurement 35 65 20
2022 Material management 71 29 10
2022 Information management 36 64 50
2022 Information technology 49 51 20
2022 Policy 47 53 20
2022 Other services to the public 61 39 45
2022 None of the above 54 46 55
2020 Compliance, inspection and enforcement 69 31 20
2020 Communications or public affairs 69 31 15
2020 Security 32 68 25
2020 Administration and operations 58 42 210
2020 Human resources 44 56 40
2020 Information management 59 41 40
2020 Information technology 61 39 20
2020 Policy 51 49 10
2020 Other services to the public 57 43 35
2020 None of the above 55 45 60
2019 Client contact centre 37 63 25
2019 Health care practitioners 64 36 15
2019 Compliance, inspection and enforcement 50 50 20
2019 Communications or public affairs 52 48 15
2019 Access to information and privacy 50 50 10
2019 Security 45 55 45
2019 Administration and operations 56 44 265
2019 Human resources 44 56 60
2019 Financial management 39 61 25
2019 Real property 62 38 15
2019 Information management 52 48 65
2019 Information technology 66 34 15
2019 Policy 66 34 25
2019 Project management 33 67 15
2019 Other services to the public 49 51 35
2019 None of the above 59 41 50

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 72 28 15
2024 Health care practitioners 57 43 10
2024 Intelligence analysts 65 35 55
2024 Compliance, inspection and enforcement 87 13 15
2024 Communications or public affairs 54 46 20
2024 Access to information and privacy 44 56 10
2024 Security 74 26 25
2024 Legal services 52 48 10
2024 Administration and operations 64 36 175
2024 Human resources 65 35 60
2024 Financial management 51 49 20
2024 Real property 92 8 10
2024 Information management 59 41 40
2024 Information technology 65 35 35
2024 Policy 79 21 25
2024 Project management 77 23 20
2024 Other services to the public 57 43 30
2024 None of the above 61 39 55
2022 Client contact centre 48 52 15
2022 Compliance, inspection and enforcement 69 31 30
2022 Security 80 20 35
2022 Science and technology 48 52 10
2022 Administration and operations 64 36 155
2022 Human resources 78 22 40
2022 Financial management 77 23 15
2022 Procurement 71 29 20
2022 Material management 29 71 10
2022 Information management 71 29 50
2022 Information technology 52 48 20
2022 Policy 84 16 20
2022 Other services to the public 59 41 45
2022 None of the above 60 40 55
2020 Compliance, inspection and enforcement 66 34 20
2020 Communications or public affairs 45 55 15
2020 Security 69 31 25
2020 Administration and operations 62 38 210
2020 Human resources 72 28 40
2020 Financial management 55 45 10
2020 Procurement 56 44 10
2020 Real property 40 60 15
2020 Information management 60 40 40
2020 Information technology 55 45 20
2020 Other services to the public 74 26 35
2020 None of the above 62 38 60
2019 Client contact centre 67 33 25
2019 Compliance, inspection and enforcement 61 39 20
2019 Access to information and privacy 58 42 10
2019 Security 81 19 45
2019 Administration and operations 64 36 265
2019 Human resources 71 29 60
2019 Financial management 46 54 25
2019 Procurement 39 61 10
2019 Real property 41 59 15
2019 Information management 57 43 65
2019 Information technology 40 60 15
2019 Policy 60 40 25
2019 Other services to the public 59 41 35
2019 None of the above 62 38 50

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Compliance, inspection and enforcement 0 100 15
2024 Legal services 0 100 10
2024 Administration and operations 4 96 175
2024 Human resources 8 92 60
2024 Real property 0 100 10
2022 Client contact centre 0 100 15
2022 Compliance, inspection and enforcement 10 90 30
2022 Security 6 94 35
2022 Science and technology 0 100 10
2022 Administration and operations 4 96 155
2022 Human resources 4 96 40
2022 Financial management 0 100 15
2022 Procurement 24 76 20
2022 Material management 14 86 10
2022 Information management 17 83 50
2022 Information technology 5 95 20
2022 Policy 0 100 20
2022 Other services to the public 4 96 45
2022 None of the above 5 95 55
2020 Communications or public affairs 0 100 15
2020 Administration and operations 8 92 210
2020 Real property 0 100 15
2020 None of the above 10 90 60
2019 Health care practitioners 0 100 15
2019 Access to information and privacy 0 100 10
2019 Administration and operations 9 91 265
2019 Other services to the public 0 100 35

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 41 59 10
2024 Intelligence analysts 0 100 55
2024 Compliance, inspection and enforcement 0 100 15
2024 Communications or public affairs 0 100 20
2024 Access to information and privacy 0 100 10
2024 Security 0 100 25
2024 Legal services 0 100 10
2024 Financial management 0 100 20
2024 Real property 0 100 10
2024 Information management 0 100 40
2024 Information technology 0 100 35
2024 Policy 0 100 25
2024 Project management 0 100 20
2024 None of the above 0 100 55
2022 Client contact centre 0 100 15
2022 Compliance, inspection and enforcement 0 100 30
2022 Security 0 100 35
2022 Science and technology 0 100 10
2022 Administration and operations 1 99 155
2022 Human resources 0 100 40
2022 Financial management 0 100 15
2022 Procurement 0 100 20
2022 Material management 0 100 10
2022 Information management 2 98 50
2022 Information technology 0 100 20
2022 Policy 0 100 20
2022 Other services to the public 7 93 45
2022 None of the above 0 100 55
2020 Communications or public affairs 0 100 15
2020 Security 0 100 25
2020 Human resources 0 100 40
2020 Financial management 0 100 10
2020 Procurement 0 100 10
2020 Real property 0 100 15
2020 Information management 0 100 40
2020 Information technology 0 100 20
2020 Policy 0 100 10
2020 Project management 0 100 10
2020 Other services to the public 0 100 35
2019 Client contact centre 0 100 25
2019 Compliance, inspection and enforcement 0 100 20
2019 Communications or public affairs 0 100 15
2019 Access to information and privacy 0 100 10
2019 Security 0 100 45
2019 Administration and operations 0 100 265
2019 Human resources 0 100 60
2019 Financial management 0 100 25
2019 Procurement 0 100 10
2019 Real property 0 100 15
2019 Information management 0 100 65
2019 Information technology 0 100 15
2019 Policy 0 100 25
2019 Project management 0 100 15
2019 Other services to the public 0 100 35
2019 None of the above 0 100 50

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 0 100 10
2024 Communications or public affairs 0 100 20
2024 Access to information and privacy 0 100 10
2024 Security 26 74 25
2024 Legal services 0 100 10
2024 Administration and operations 4 96 175
2024 None of the above 13 87 55
2022 Client contact centre 0 100 15
2022 Compliance, inspection and enforcement 7 93 30
2022 Security 5 95 35
2022 Science and technology 0 100 10
2022 Administration and operations 7 93 155
2022 Human resources 6 94 40
2022 Financial management 0 100 15
2022 Procurement 0 100 20
2022 Material management 9 91 10
2022 Information management 7 93 50
2022 Information technology 16 84 20
2022 Policy 0 100 20
2022 Other services to the public 4 96 45
2022 None of the above 9 91 55
2020 Health care practitioners 0 100 10
2020 Compliance, inspection and enforcement 0 100 20
2020 Administration and operations 2 98 210
2020 Human resources 0 100 40
2020 Information management 0 100 40
2020 Information technology 0 100 20
2020 Policy 0 100 10
2020 Project management 0 100 10
2020 None of the above 7 93 60
2019 Client contact centre 0 100 25
2019 Health care practitioners 0 100 15
2019 Security 0 100 45
2019 Administration and operations 7 93 265
2019 Human resources 9 91 60
2019 Financial management 0 100 25
2019 Procurement 0 100 10
2019 Information management 8 92 65
2019 Policy 0 100 25

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Legal services 0 100 10
2024 Administration and operations 8 92 175
2024 Information technology 0 100 35
2024 Policy 0 100 25
2024 Other services to the public 22 78 30
2022 Client contact centre 9 91 15
2022 Compliance, inspection and enforcement 3 97 30
2022 Security 12 88 35
2022 Science and technology 6 94 10
2022 Administration and operations 18 82 155
2022 Human resources 0 100 40
2022 Financial management 0 100 15
2022 Procurement 0 100 20
2022 Material management 0 100 10
2022 Information management 6 94 50
2022 Information technology 0 100 20
2022 Policy 3 97 20
2022 Other services to the public 16 84 45
2022 None of the above 4 96 55
2020 Administration and operations 6 94 210
2020 Financial management 0 100 10
2020 Procurement 0 100 10
2020 Real property 0 100 15
2020 Information technology 0 100 20
2020 Policy 0 100 10
2020 Project management 0 100 10
2020 Other services to the public 27 73 35
2019 Health care practitioners 0 100 15
2019 Administration and operations 8 92 265
2019 Human resources 0 100 60
2019 Financial management 0 100 25
2019 Procurement 0 100 10
2019 Real property 0 100 15
2019 Information technology 0 100 15
2019 Policy 0 100 25
2019 Other services to the public 32 68 35

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 55
2024 Compliance, inspection and enforcement 0 100 15
2024 Communications or public affairs 0 100 20
2024 Access to information and privacy 0 100 10
2024 Security 0 100 25
2024 Information technology 0 100 35
2024 Project management 0 100 20
2022 Client contact centre 0 100 15
2022 Compliance, inspection and enforcement 0 100 30
2022 Security 5 95 35
2022 Science and technology 0 100 10
2022 Administration and operations 4 96 155
2022 Human resources 2 98 40
2022 Financial management 4 96 15
2022 Procurement 5 95 20
2022 Material management 0 100 10
2022 Information management 0 100 50
2022 Information technology 8 92 20
2022 Policy 0 100 20
2022 Other services to the public 0 100 45
2022 None of the above 5 95 55
2020 Health care practitioners 0 100 10
2020 Compliance, inspection and enforcement 0 100 20
2020 Communications or public affairs 0 100 15
2020 Security 0 100 25
2020 Administration and operations 2 98 210
2020 Procurement 0 100 10
2020 Real property 0 100 15
2020 Policy 0 100 10
2020 Project management 0 100 10
2020 Other services to the public 17 83 35
2020 None of the above 6 94 60
2019 Health care practitioners 0 100 15
2019 Communications or public affairs 0 100 15
2019 Access to information and privacy 0 100 10
2019 Administration and operations 3 97 265
2019 Procurement 0 100 10
2019 Information management 0 100 65
2019 Project management 0 100 15

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 42 58 10
2024 Intelligence analysts 27 73 55
2024 Compliance, inspection and enforcement 46 54 15
2024 Communications or public affairs 60 40 20
2024 Access to information and privacy 50 50 10
2024 Security 41 59 25
2024 Administration and operations 40 60 175
2024 Human resources 35 65 60
2024 Financial management 53 47 20
2024 Information management 32 68 40
2024 Information technology 45 55 35
2024 Policy 42 58 25
2024 Project management 48 52 20
2024 Other services to the public 34 66 30
2024 None of the above 30 70 55
2022 Client contact centre 13 87 15
2022 Compliance, inspection and enforcement 38 62 30
2022 Security 38 62 35
2022 Science and technology 43 57 10
2022 Administration and operations 38 62 155
2022 Human resources 24 76 40
2022 Financial management 28 72 15
2022 Procurement 52 48 20
2022 Material management 78 22 10
2022 Information management 36 64 50
2022 Information technology 42 58 20
2022 Policy 28 72 20
2022 Other services to the public 35 65 45
2022 None of the above 33 67 55
2020 Health care practitioners 54 46 10
2020 Compliance, inspection and enforcement 37 63 20
2020 Security 32 68 25
2020 Administration and operations 39 61 210
2020 Human resources 27 73 40
2020 Real property 60 40 15
2020 Information management 29 71 40
2020 Information technology 32 68 20
2020 Other services to the public 30 70 35
2020 None of the above 34 66 60
2019 Client contact centre 29 71 25
2019 Health care practitioners 46 54 15
2019 Compliance, inspection and enforcement 33 67 20
2019 Communications or public affairs 52 48 15
2019 Access to information and privacy 50 50 10
2019 Security 24 76 45
2019 Administration and operations 41 59 260
2019 Human resources 33 67 60
2019 Financial management 23 77 25
2019 Real property 45 55 15
2019 Information management 28 72 65
2019 Information technology 34 66 15
2019 Policy 30 70 25
2019 Project management 47 53 15
2019 Other services to the public 46 54 35
2019 None of the above 42 58 50

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 42 58 15
2024 Health care practitioners 66 34 10
2024 Intelligence analysts 45 55 55
2024 Compliance, inspection and enforcement 48 52 15
2024 Communications or public affairs 27 73 20
2024 Access to information and privacy 63 37 10
2024 Security 48 52 25
2024 Administration and operations 51 49 175
2024 Human resources 47 53 60
2024 Financial management 44 56 20
2024 Real property 64 36 10
2024 Information management 34 66 40
2024 Information technology 61 39 35
2024 Policy 48 52 25
2024 Project management 42 58 20
2024 Other services to the public 38 62 30
2024 None of the above 37 63 55
2022 Client contact centre 32 68 15
2022 Compliance, inspection and enforcement 52 48 30
2022 Security 55 45 35
2022 Science and technology 26 74 10
2022 Administration and operations 46 54 155
2022 Human resources 53 47 40
2022 Financial management 46 54 15
2022 Procurement 41 59 20
2022 Material management 58 42 10
2022 Information management 46 54 50
2022 Information technology 41 59 20
2022 Policy 28 72 20
2022 Other services to the public 28 72 45
2022 None of the above 46 54 55
2020 Health care practitioners 39 61 10
2020 Compliance, inspection and enforcement 39 61 20
2020 Security 44 56 25
2020 Administration and operations 45 55 210
2020 Human resources 41 59 40
2020 Procurement 45 55 10
2020 Real property 44 56 15
2020 Information management 41 59 40
2020 Information technology 28 72 20
2020 Other services to the public 50 50 35
2020 None of the above 38 62 60
2019 Client contact centre 49 51 25
2019 Health care practitioners 38 62 15
2019 Compliance, inspection and enforcement 38 62 20
2019 Communications or public affairs 45 55 15
2019 Access to information and privacy 50 50 10
2019 Security 46 54 45
2019 Administration and operations 41 59 260
2019 Human resources 46 54 60
2019 Financial management 39 61 25
2019 Information management 35 65 65
2019 Information technology 34 66 15
2019 Policy 34 66 25
2019 Project management 40 60 15
2019 Other services to the public 36 64 35
2019 None of the above 41 59 50

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 53 47 15
2024 Health care practitioners 54 46 10
2024 Intelligence analysts 46 54 55
2024 Compliance, inspection and enforcement 68 32 15
2024 Communications or public affairs 42 58 20
2024 Security 53 47 25
2024 Legal services 55 45 10
2024 Administration and operations 57 43 175
2024 Human resources 63 37 60
2024 Financial management 42 58 20
2024 Information management 61 39 40
2024 Information technology 39 61 35
2024 Policy 71 29 25
2024 Project management 58 42 20
2024 Other services to the public 51 49 30
2024 None of the above 59 41 55
2022 Client contact centre 30 70 15
2022 Compliance, inspection and enforcement 57 43 30
2022 Security 50 50 35
2022 Science and technology 33 67 10
2022 Administration and operations 58 42 155
2022 Human resources 52 48 40
2022 Financial management 49 51 15
2022 Procurement 41 59 20
2022 Material management 42 58 10
2022 Information management 49 51 50
2022 Information technology 42 58 20
2022 Policy 65 35 20
2022 Other services to the public 52 48 45
2022 None of the above 51 49 55
2020 Compliance, inspection and enforcement 51 49 20
2020 Communications or public affairs 39 61 15
2020 Security 56 44 25
2020 Administration and operations 54 46 210
2020 Human resources 51 49 40
2020 Financial management 55 45 10
2020 Procurement 42 58 10
2020 Real property 32 68 15
2020 Information management 65 35 40
2020 Information technology 55 45 20
2020 Project management 100 0 10
2020 Other services to the public 69 31 35
2020 None of the above 66 34 60
2019 Client contact centre 61 39 25
2019 Compliance, inspection and enforcement 72 28 20
2019 Communications or public affairs 63 37 15
2019 Access to information and privacy 50 50 10
2019 Security 54 46 45
2019 Administration and operations 52 48 260
2019 Human resources 44 56 60
2019 Financial management 30 70 25
2019 Real property 45 55 15
2019 Information management 54 46 65
2019 Information technology 59 41 15
2019 Policy 63 37 25
2019 Project management 60 40 15
2019 Other services to the public 48 52 35
2019 None of the above 63 37 50

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 43 57 15
2024 Intelligence analysts 25 75 55
2024 Compliance, inspection and enforcement 44 56 15
2024 Communications or public affairs 66 34 20
2024 Security 47 53 25
2024 Administration and operations 42 58 175
2024 Human resources 43 57 60
2024 Financial management 36 64 20
2024 Information management 42 58 40
2024 Information technology 31 69 35
2024 Policy 35 65 25
2024 Project management 37 63 20
2024 Other services to the public 41 59 30
2024 None of the above 42 58 55
2022 Client contact centre 39 61 15
2022 Compliance, inspection and enforcement 35 65 30
2022 Security 49 51 35
2022 Science and technology 59 41 10
2022 Administration and operations 43 57 155
2022 Human resources 31 69 40
2022 Financial management 59 41 15
2022 Procurement 49 51 20
2022 Material management 38 62 10
2022 Information management 33 67 50
2022 Information technology 46 54 20
2022 Policy 28 72 20
2022 Other services to the public 37 63 45
2022 None of the above 37 63 55
2020 Compliance, inspection and enforcement 65 35 20
2020 Communications or public affairs 46 54 15
2020 Security 50 50 25
2020 Administration and operations 43 57 210
2020 Human resources 42 58 40
2020 Procurement 42 58 10
2020 Real property 54 46 15
2020 Information management 41 59 40
2020 Information technology 36 64 20
2020 Other services to the public 46 54 35
2020 None of the above 54 46 60
2019 Client contact centre 33 67 25
2019 Health care practitioners 52 48 15
2019 Compliance, inspection and enforcement 50 50 20
2019 Communications or public affairs 55 45 15
2019 Security 34 66 45
2019 Administration and operations 45 55 260
2019 Human resources 45 55 60
2019 Financial management 28 72 25
2019 Real property 42 58 15
2019 Information management 33 67 65
2019 Information technology 29 71 15
2019 Policy 34 66 25
2019 Project management 54 46 15
2019 Other services to the public 35 65 35
2019 None of the above 46 54 50

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 58 42 10
2024 Intelligence analysts 39 61 55
2024 Compliance, inspection and enforcement 54 46 15
2024 Communications or public affairs 22 78 20
2024 Security 47 53 25
2024 Legal services 46 54 10
2024 Administration and operations 40 60 175
2024 Human resources 47 53 60
2024 Financial management 27 73 20
2024 Real property 67 33 10
2024 Information management 33 67 40
2024 Information technology 46 54 35
2024 Policy 47 53 25
2024 Project management 49 51 20
2024 Other services to the public 24 76 30
2024 None of the above 36 64 55
2022 Client contact centre 25 75 15
2022 Compliance, inspection and enforcement 32 68 30
2022 Security 39 61 35
2022 Science and technology 26 74 10
2022 Administration and operations 45 55 155
2022 Human resources 35 65 40
2022 Financial management 27 73 15
2022 Procurement 25 75 20
2022 Material management 12 88 10
2022 Information management 50 50 50
2022 Information technology 12 88 20
2022 Policy 30 70 20
2022 Other services to the public 24 76 45
2022 None of the above 26 74 55
2020 Compliance, inspection and enforcement 32 68 20
2020 Security 19 81 25
2020 Administration and operations 37 63 210
2020 Human resources 31 69 40
2020 Financial management 45 55 10
2020 Real property 43 57 15
2020 Information management 32 68 40
2020 Information technology 37 63 20
2020 Policy 51 49 10
2020 Other services to the public 49 51 35
2020 None of the above 46 54 60
2019 Client contact centre 33 67 25
2019 Health care practitioners 52 48 15
2019 Compliance, inspection and enforcement 45 55 20
2019 Communications or public affairs 36 64 15
2019 Security 16 84 45
2019 Administration and operations 34 66 260
2019 Human resources 40 60 60
2019 Financial management 23 77 25
2019 Real property 39 61 15
2019 Information management 19 81 65
2019 Information technology 51 49 15
2019 Policy 44 56 25
2019 Project management 60 40 15
2019 Other services to the public 31 69 35
2019 None of the above 42 58 50

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 43 57 15
2024 Health care practitioners 46 54 10
2024 Intelligence analysts 47 53 55
2024 Compliance, inspection and enforcement 61 39 15
2024 Communications or public affairs 68 32 20
2024 Security 41 59 25
2024 Administration and operations 49 51 175
2024 Human resources 53 47 60
2024 Financial management 69 31 20
2024 Information management 47 53 40
2024 Information technology 39 61 35
2024 Policy 38 62 25
2024 Project management 41 59 20
2024 Other services to the public 52 48 30
2024 None of the above 47 53 55
2022 Client contact centre 54 46 15
2022 Compliance, inspection and enforcement 73 27 30
2022 Security 59 41 35
2022 Science and technology 80 20 10
2022 Administration and operations 57 43 155
2022 Human resources 50 50 40
2022 Financial management 58 42 15
2022 Procurement 54 46 20
2022 Material management 58 42 10
2022 Information management 42 58 50
2022 Information technology 31 69 20
2022 Policy 54 46 20
2022 Other services to the public 44 56 45
2022 None of the above 40 60 55
2020 Compliance, inspection and enforcement 69 31 20
2020 Security 40 60 25
2020 Administration and operations 53 47 210
2020 Human resources 48 52 40
2020 Information management 51 49 40
2020 Information technology 55 45 20
2020 Other services to the public 55 45 35
2020 None of the above 45 55 60
2019 Client contact centre 40 60 25
2019 Health care practitioners 33 67 15
2019 Compliance, inspection and enforcement 60 40 20
2019 Communications or public affairs 64 36 15
2019 Security 49 51 45
2019 Administration and operations 51 49 260
2019 Human resources 49 51 60
2019 Financial management 47 53 25
2019 Information management 57 43 65
2019 Policy 55 45 25
2019 Project management 60 40 15
2019 Other services to the public 44 56 35
2019 None of the above 40 60 50

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 54 46 15
2024 Intelligence analysts 20 80 55
2024 Compliance, inspection and enforcement 33 67 15
2024 Communications or public affairs 47 53 20
2024 Access to information and privacy 37 63 10
2024 Security 40 60 25
2024 Administration and operations 32 68 175
2024 Human resources 22 78 60
2024 Financial management 50 50 20
2024 Information management 30 70 40
2024 Information technology 41 59 35
2024 Policy 44 56 25
2024 Other services to the public 31 69 30
2024 None of the above 37 63 55
2022 Client contact centre 23 77 15
2022 Compliance, inspection and enforcement 41 59 30
2022 Security 23 77 35
2022 Science and technology 51 49 10
2022 Administration and operations 34 66 155
2022 Human resources 22 78 40
2022 Financial management 24 76 15
2022 Procurement 39 61 20
2022 Material management 40 60 10
2022 Information management 25 75 50
2022 Information technology 13 87 20
2022 Policy 33 67 20
2022 Other services to the public 27 73 45
2022 None of the above 31 69 55
2020 Compliance, inspection and enforcement 36 64 20
2020 Communications or public affairs 37 63 15
2020 Security 57 43 25
2020 Administration and operations 36 64 210
2020 Human resources 40 60 40
2020 Procurement 49 51 10
2020 Real property 54 46 15
2020 Information management 34 66 40
2020 Information technology 32 68 20
2020 Project management 49 51 10
2020 Other services to the public 42 58 35
2020 None of the above 43 57 60
2019 Client contact centre 47 53 25
2019 Health care practitioners 44 56 15
2019 Compliance, inspection and enforcement 45 55 20
2019 Communications or public affairs 33 67 15
2019 Security 40 60 45
2019 Administration and operations 35 65 260
2019 Human resources 39 61 60
2019 Financial management 42 58 25
2019 Real property 25 75 15
2019 Information management 30 70 65
2019 Information technology 34 66 15
2019 Policy 35 65 25
2019 Project management 40 60 15
2019 Other services to the public 29 71 35
2019 None of the above 28 72 50

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Health care practitioners 0 100 10
2024 Intelligence analysts 0 100 55
2024 Compliance, inspection and enforcement 0 100 15
2024 Communications or public affairs 0 100 20
2024 Access to information and privacy 0 100 10
2024 Security 0 100 25
2024 Legal services 0 100 10
2024 Real property 0 100 10
2024 Information management 0 100 40
2024 Policy 0 100 25
2024 Project management 0 100 20
2022 Client contact centre 0 100 15
2022 Compliance, inspection and enforcement 0 100 30
2022 Security 0 100 35
2022 Science and technology 0 100 10
2022 Administration and operations 1 99 155
2022 Human resources 2 98 40
2022 Financial management 7 93 15
2022 Procurement 0 100 20
2022 Material management 0 100 10
2022 Information management 4 96 50
2022 Information technology 0 100 20
2022 Policy 0 100 20
2022 Other services to the public 0 100 45
2022 None of the above 2 98 55
2020 Health care practitioners 0 100 10
2020 Compliance, inspection and enforcement 0 100 20
2020 Communications or public affairs 0 100 15
2020 Security 0 100 25
2020 Financial management 0 100 10
2020 Procurement 0 100 10
2020 Real property 0 100 15
2020 Information management 0 100 40
2020 Information technology 0 100 20
2020 Policy 0 100 10
2020 Project management 0 100 10
2020 Other services to the public 0 100 35
2020 None of the above 0 100 60
2019 Client contact centre 0 100 25
2019 Health care practitioners 0 100 15
2019 Compliance, inspection and enforcement 0 100 20
2019 Communications or public affairs 0 100 15
2019 Access to information and privacy 0 100 10
2019 Security 0 100 45
2019 Administration and operations 2 98 260
2019 Financial management 0 100 25
2019 Procurement 0 100 10
2019 Real property 0 100 15
2019 Information management 0 100 65
2019 Information technology 0 100 15
2019 Policy 0 100 25
2019 Other services to the public 0 100 35

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 0 100 10
2024 Intelligence analysts 17 83 55
2024 Compliance, inspection and enforcement 0 100 15
2024 Legal services 0 100 10
2024 Administration and operations 10 90 175
2024 Human resources 10 90 60
2024 Real property 0 100 10
2024 Information management 13 87 40
2022 Client contact centre 11 89 15
2022 Compliance, inspection and enforcement 4 96 30
2022 Security 24 76 35
2022 Science and technology 27 73 10
2022 Administration and operations 9 91 155
2022 Human resources 7 93 40
2022 Financial management 0 100 15
2022 Procurement 5 95 20
2022 Material management 0 100 10
2022 Information management 5 95 50
2022 Information technology 0 100 20
2022 Policy 13 87 20
2022 Other services to the public 4 96 45
2022 None of the above 2 98 55
2020 Security 0 100 25
2020 Administration and operations 7 93 210
2020 Financial management 0 100 10
2020 Procurement 0 100 10
2020 Project management 0 100 10
2019 Compliance, inspection and enforcement 0 100 20
2019 Communications or public affairs 32 68 15
2019 Administration and operations 8 92 260
2019 Human resources 8 92 60
2019 Procurement 0 100 10
2019 Information management 11 89 65
2019 Information technology 0 100 15
2019 Policy 22 78 25
2019 Other services to the public 19 81 35
2019 None of the above 17 83 50

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Administration and operations 11 89 175
2024 Human resources 10 90 60
2024 Financial management 29 71 20
2024 Real property 0 100 10
2024 None of the above 19 81 55
2022 Client contact centre 15 85 15
2022 Compliance, inspection and enforcement 15 85 30
2022 Security 12 88 35
2022 Science and technology 13 87 10
2022 Administration and operations 6 94 155
2022 Human resources 10 90 40
2022 Financial management 14 86 15
2022 Procurement 11 89 20
2022 Material management 10 90 10
2022 Information management 8 92 50
2022 Information technology 0 100 20
2022 Policy 10 90 20
2022 Other services to the public 6 94 45
2022 None of the above 11 89 55
2020 Compliance, inspection and enforcement 0 100 20
2020 Communications or public affairs 0 100 15
2020 Administration and operations 6 94 210
2020 Procurement 0 100 10
2020 Information management 0 100 40
2019 Security 12 88 45
2019 Administration and operations 7 93 260
2019 Procurement 0 100 10
2019 Information management 10 90 65
2019 Other services to the public 20 80 35
2019 None of the above 14 86 50

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 46 54 15
2024 Health care practitioners 68 32 10
2024 Intelligence analysts 48 52 55
2024 Compliance, inspection and enforcement 83 17 15
2024 Communications or public affairs 39 61 20
2024 Access to information and privacy 68 32 10
2024 Security 73 27 25
2024 Legal services 67 33 10
2024 Administration and operations 60 40 175
2024 Human resources 54 46 60
2024 Financial management 52 48 20
2024 Real property 59 41 10
2024 Information management 48 52 40
2024 Information technology 54 46 35
2024 Policy 77 23 25
2024 Project management 56 44 20
2024 Other services to the public 48 52 30
2024 None of the above 58 42 55
2022 Client contact centre 41 59 15
2022 Compliance, inspection and enforcement 63 37 30
2022 Security 55 45 35
2022 Science and technology 55 45 10
2022 Administration and operations 58 42 155
2022 Human resources 60 40 40
2022 Financial management 66 34 15
2022 Procurement 42 58 20
2022 Material management 41 59 10
2022 Information management 58 42 50
2022 Information technology 66 34 20
2022 Policy 35 65 20
2022 Other services to the public 50 50 45
2022 None of the above 59 41 55
2020 Compliance, inspection and enforcement 45 55 20
2020 Communications or public affairs 39 61 15
2020 Security 52 48 25
2020 Administration and operations 53 47 210
2020 Human resources 64 36 40
2020 Real property 60 40 15
2020 Information management 61 39 40
2020 Information technology 55 45 20
2020 Policy 49 51 10
2020 Other services to the public 63 37 35
2020 None of the above 63 37 60
2019 Client contact centre 51 49 25
2019 Compliance, inspection and enforcement 50 50 20
2019 Communications or public affairs 44 56 15
2019 Access to information and privacy 58 42 10
2019 Security 53 47 45
2019 Administration and operations 49 51 260
2019 Human resources 52 48 60
2019 Financial management 31 69 25
2019 Procurement 57 43 10
2019 Real property 46 54 15
2019 Information management 47 53 65
2019 Information technology 45 55 15
2019 Policy 45 55 25
2019 Project management 67 33 15
2019 Other services to the public 38 62 35
2019 None of the above 59 41 50

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 41 59 10
2024 Intelligence analysts 8 92 55
2024 Security 24 76 25
2024 Administration and operations 27 73 175
2024 Human resources 21 79 60
2024 Information management 17 83 40
2024 Information technology 19 81 35
2024 Other services to the public 18 82 30
2024 None of the above 19 81 55
2022 Client contact centre 7 93 15
2022 Compliance, inspection and enforcement 28 72 30
2022 Security 17 83 35
2022 Science and technology 37 63 10
2022 Administration and operations 26 74 155
2022 Human resources 10 90 40
2022 Financial management 24 76 15
2022 Procurement 20 80 20
2022 Material management 38 62 10
2022 Information management 21 79 50
2022 Information technology 25 75 20
2022 Policy 24 76 20
2022 Other services to the public 23 77 45
2022 None of the above 14 86 55
2020 Security 21 79 25
2020 Administration and operations 25 75 210
2020 Human resources 12 88 40
2020 Real property 32 68 15
2020 Information management 20 80 40
2020 Information technology 33 67 20
2020 Other services to the public 22 78 35
2020 None of the above 21 79 60
2019 Security 20 80 45
2019 Administration and operations 28 72 260
2019 Human resources 18 82 60
2019 Financial management 31 69 25
2019 Information management 21 79 65
2019 Policy 31 69 25
2019 Other services to the public 21 79 35
2019 None of the above 19 81 50

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 23 77 55
2024 Security 22 78 25
2024 Legal services 0 100 10
2024 Administration and operations 15 85 175
2024 Human resources 9 91 60
2024 Information management 23 77 40
2024 Project management 0 100 20
2024 None of the above 23 77 55
2022 Client contact centre 35 65 15
2022 Compliance, inspection and enforcement 9 91 30
2022 Security 46 54 35
2022 Science and technology 13 87 10
2022 Administration and operations 13 87 155
2022 Human resources 15 85 40
2022 Financial management 0 100 15
2022 Procurement 10 90 20
2022 Material management 0 100 10
2022 Information management 22 78 50
2022 Information technology 12 88 20
2022 Policy 35 65 20
2022 Other services to the public 18 82 45
2022 None of the above 24 76 55
2020 Administration and operations 18 82 210
2020 Human resources 17 83 40
2020 Financial management 0 100 10
2020 Information management 15 85 40
2020 Other services to the public 30 70 35
2020 None of the above 20 80 60
2019 Compliance, inspection and enforcement 34 66 20
2019 Security 25 75 45
2019 Administration and operations 14 86 260
2019 Human resources 26 74 60
2019 Financial management 27 73 25
2019 Procurement 0 100 10
2019 Information management 16 84 65
2019 Project management 40 60 15
2019 None of the above 19 81 50

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 57 43 15
2024 Health care practitioners 62 38 10
2024 Intelligence analysts 57 43 55
2024 Compliance, inspection and enforcement 40 60 15
2024 Communications or public affairs 45 55 20
2024 Access to information and privacy 50 50 10
2024 Security 48 52 25
2024 Administration and operations 55 45 175
2024 Human resources 55 45 60
2024 Financial management 58 42 20
2024 Real property 49 51 10
2024 Information management 54 46 40
2024 Information technology 54 46 35
2024 Policy 54 46 25
2024 Project management 41 59 20
2024 Other services to the public 54 46 30
2024 None of the above 52 48 55
2022 Client contact centre 29 71 15
2022 Compliance, inspection and enforcement 57 43 30
2022 Security 35 65 35
2022 Science and technology 54 46 10
2022 Administration and operations 53 47 155
2022 Human resources 47 53 40
2022 Financial management 55 45 15
2022 Procurement 84 16 20
2022 Material management 41 59 10
2022 Information management 57 43 50
2022 Information technology 70 30 20
2022 Policy 80 20 20
2022 Other services to the public 49 51 45
2022 None of the above 61 39 55
2020 Compliance, inspection and enforcement 58 42 20
2020 Security 53 47 25
2020 Administration and operations 61 39 210
2020 Human resources 52 48 40
2020 Procurement 48 52 10
2020 Information management 65 35 40
2020 Information technology 60 40 20
2020 Other services to the public 60 40 35
2020 None of the above 45 55 60
2019 Client contact centre 61 39 25
2019 Health care practitioners 59 41 15
2019 Communications or public affairs 58 42 15
2019 Security 40 60 45
2019 Administration and operations 58 42 260
2019 Human resources 55 45 60
2019 Financial management 65 35 25
2019 Real property 73 27 15
2019 Information management 49 51 65
2019 Information technology 56 44 15
2019 Policy 79 21 25
2019 Project management 33 67 15
2019 Other services to the public 39 61 35
2019 None of the above 44 56 50

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 44 56 10
2024 Intelligence analysts 18 82 55
2024 Security 26 74 25
2024 Administration and operations 22 78 175
2024 Human resources 25 75 60
2024 Information management 35 65 40
2024 Information technology 18 82 35
2024 Policy 22 78 25
2024 Project management 33 67 20
2024 Other services to the public 22 78 30
2024 None of the above 23 77 55
2022 Client contact centre 14 86 15
2022 Compliance, inspection and enforcement 31 69 30
2022 Security 11 89 35
2022 Science and technology 21 79 10
2022 Administration and operations 20 80 155
2022 Human resources 22 78 40
2022 Financial management 29 71 15
2022 Procurement 30 70 20
2022 Material management 10 90 10
2022 Information management 27 73 50
2022 Information technology 20 80 20
2022 Policy 29 71 20
2022 Other services to the public 18 82 45
2022 None of the above 17 83 55
2020 Health care practitioners 54 46 10
2020 Compliance, inspection and enforcement 24 76 20
2020 Security 32 68 25
2020 Administration and operations 31 69 210
2020 Human resources 29 71 40
2020 Financial management 46 54 10
2020 Procurement 43 57 10
2020 Information management 30 70 40
2020 Information technology 36 64 20
2020 Policy 49 51 10
2020 Other services to the public 26 74 35
2020 None of the above 30 70 60
2019 Client contact centre 25 75 25
2019 Compliance, inspection and enforcement 38 62 20
2019 Security 26 74 45
2019 Administration and operations 29 71 260
2019 Human resources 39 61 60
2019 Financial management 38 62 25
2019 Real property 36 64 15
2019 Information management 25 75 65
2019 Policy 43 57 25
2019 Other services to the public 19 81 35
2019 None of the above 30 70 50

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Communications or public affairs 0 100 20
2024 Security 0 100 25
2024 Legal services 0 100 10
2024 Administration and operations 9 91 175
2024 Human resources 11 89 60
2024 Financial management 23 77 20
2024 Real property 0 100 10
2024 Project management 0 100 20
2022 Client contact centre 0 100 15
2022 Compliance, inspection and enforcement 13 87 30
2022 Security 11 89 35
2022 Science and technology 0 100 10
2022 Administration and operations 11 89 155
2022 Human resources 6 94 40
2022 Financial management 8 92 15
2022 Procurement 16 84 20
2022 Material management 0 100 10
2022 Information management 11 89 50
2022 Information technology 5 95 20
2022 Policy 10 90 20
2022 Other services to the public 4 96 45
2022 None of the above 5 95 55
2020 Security 20 80 25
2020 Administration and operations 9 91 210
2020 None of the above 16 84 60
2019 Client contact centre 0 100 25
2019 Administration and operations 7 93 260
2019 Human resources 9 91 60
2019 Real property 0 100 15
2019 Information management 11 89 65

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 18 82 55
2024 Administration and operations 20 80 175
2024 Human resources 12 88 60
2024 Information management 13 87 40
2024 None of the above 23 77 55
2022 Client contact centre 5 95 15
2022 Compliance, inspection and enforcement 18 82 30
2022 Security 16 84 35
2022 Science and technology 7 93 10
2022 Administration and operations 25 75 155
2022 Human resources 12 88 40
2022 Financial management 38 62 15
2022 Procurement 22 78 20
2022 Material management 16 84 10
2022 Information management 28 72 50
2022 Information technology 14 86 20
2022 Policy 10 90 20
2022 Other services to the public 10 90 45
2022 None of the above 16 84 55
2020 Compliance, inspection and enforcement 25 75 20
2020 Security 25 75 25
2020 Administration and operations 22 78 210
2020 Human resources 13 87 40
2020 Information management 12 88 40
2020 Other services to the public 28 72 35
2020 None of the above 30 70 60
2019 Client contact centre 20 80 25
2019 Compliance, inspection and enforcement 27 73 20
2019 Communications or public affairs 36 64 15
2019 Administration and operations 19 81 260
2019 Human resources 23 77 60
2019 Financial management 18 82 25
2019 Information management 11 89 65
2019 Project management 47 53 15
2019 None of the above 31 69 50

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Health care practitioners 0 100 10
2024 Intelligence analysts 11 89 55
2024 Access to information and privacy 0 100 10
2024 Security 0 100 25
2024 Administration and operations 14 86 175
2024 Human resources 12 88 60
2024 Information management 32 68 40
2024 Information technology 14 86 35
2024 Project management 0 100 20
2024 Other services to the public 13 87 30
2024 None of the above 15 85 55
2022 Client contact centre 0 100 15
2022 Compliance, inspection and enforcement 19 81 30
2022 Security 13 87 35
2022 Science and technology 34 66 10
2022 Administration and operations 11 89 155
2022 Human resources 5 95 40
2022 Financial management 7 93 15
2022 Procurement 14 86 20
2022 Material management 0 100 10
2022 Information management 12 88 50
2022 Information technology 4 96 20
2022 Policy 12 88 20
2022 Other services to the public 10 90 45
2022 None of the above 11 89 55
2020 Communications or public affairs 0 100 15
2020 Administration and operations 15 85 210
2020 Project management 0 100 10
2020 None of the above 22 78 60
2019 Communications or public affairs 0 100 15
2019 Security 13 87 45
2019 Administration and operations 11 89 260
2019 Financial management 19 81 25
2019 Information management 22 78 65
2019 None of the above 11 89 50

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 0 100 10
2024 Intelligence analysts 12 88 55
2024 Legal services 0 100 10
2024 Administration and operations 12 88 175
2024 Human resources 10 90 60
2024 None of the above 13 87 55
2022 Client contact centre 0 100 15
2022 Compliance, inspection and enforcement 18 82 30
2022 Security 3 97 35
2022 Science and technology 0 100 10
2022 Administration and operations 7 93 155
2022 Human resources 10 90 40
2022 Financial management 16 84 15
2022 Procurement 0 100 20
2022 Material management 0 100 10
2022 Information management 10 90 50
2022 Information technology 0 100 20
2022 Policy 6 94 20
2022 Other services to the public 5 95 45
2022 None of the above 3 97 55
2020 Administration and operations 7 93 210
2020 Financial management 0 100 10
2020 Information management 0 100 40
2020 Information technology 0 100 20
2019 Security 0 100 45
2019 Administration and operations 7 93 260
2019 Procurement 0 100 10
2019 None of the above 12 88 50

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 20
2024 Administration and operations 7 93 175
2024 Human resources 10 90 60
2024 Information management 24 76 40
2024 None of the above 9 91 55
2022 Client contact centre 9 91 15
2022 Compliance, inspection and enforcement 8 92 30
2022 Security 5 95 35
2022 Science and technology 5 95 10
2022 Administration and operations 7 93 155
2022 Human resources 8 92 40
2022 Financial management 6 94 15
2022 Procurement 5 95 20
2022 Material management 9 91 10
2022 Information management 6 94 50
2022 Information technology 13 87 20
2022 Policy 32 68 20
2022 Other services to the public 12 88 45
2022 None of the above 11 89 55
2020 Health care practitioners 0 100 10
2020 Compliance, inspection and enforcement 0 100 20
2020 Administration and operations 17 83 210
2020 Human resources 15 85 40
2020 Information management 12 88 40
2020 None of the above 13 87 60
2019 Client contact centre 21 79 25
2019 Compliance, inspection and enforcement 0 100 20
2019 Security 15 85 45
2019 Administration and operations 13 87 260
2019 Human resources 10 90 60
2019 None of the above 10 90 50

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Intelligence analysts 9 91 55
2024 Administration and operations 12 88 175
2024 Human resources 14 86 60
2024 Information management 13 87 40
2024 Policy 22 78 25
2024 Other services to the public 0 100 30
2022 Client contact centre 12 88 15
2022 Compliance, inspection and enforcement 11 89 30
2022 Security 17 83 35
2022 Science and technology 0 100 10
2022 Administration and operations 11 89 155
2022 Human resources 11 89 40
2022 Financial management 0 100 15
2022 Procurement 21 79 20
2022 Material management 13 87 10
2022 Information management 11 89 50
2022 Information technology 25 75 20
2022 Policy 7 93 20
2022 Other services to the public 6 94 45
2022 None of the above 7 93 55
2020 Compliance, inspection and enforcement 0 100 20
2020 Communications or public affairs 0 100 15
2020 Administration and operations 10 90 210
2020 Financial management 0 100 10
2020 Information technology 23 77 20
2020 Other services to the public 24 76 35
2020 None of the above 14 86 60
2019 Client contact centre 19 81 25
2019 Health care practitioners 0 100 15
2019 Security 16 84 45
2019 Administration and operations 11 89 260
2019 Real property 0 100 15
2019 Information management 16 84 65
2019 Information technology 0 100 15
2019 Project management 0 100 15
2019 None of the above 9 91 50

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 32 68 15
2024 Intelligence analysts 25 75 55
2024 Compliance, inspection and enforcement 41 59 15
2024 Communications or public affairs 43 57 20
2024 Security 23 77 25
2024 Administration and operations 25 75 175
2024 Human resources 22 78 60
2024 Information management 16 84 40
2024 Information technology 36 64 35
2024 Policy 25 75 25
2024 Project management 49 51 20
2024 Other services to the public 31 69 30
2024 None of the above 34 66 55
2022 Client contact centre 39 61 15
2022 Compliance, inspection and enforcement 29 71 30
2022 Security 45 55 35
2022 Science and technology 36 64 10
2022 Administration and operations 29 71 155
2022 Human resources 36 64 40
2022 Financial management 32 68 15
2022 Procurement 5 95 20
2022 Material management 30 70 10
2022 Information management 25 75 50
2022 Information technology 12 88 20
2022 Policy 13 87 20
2022 Other services to the public 30 70 45
2022 None of the above 25 75 55
2020 Compliance, inspection and enforcement 31 69 20
2020 Communications or public affairs 48 52 15
2020 Security 35 65 25
2020 Administration and operations 20 80 210
2020 Human resources 34 66 40
2020 Information management 31 69 40
2020 Policy 0 100 10
2020 Other services to the public 25 75 35
2020 None of the above 23 77 60
2019 Security 34 66 45
2019 Administration and operations 25 75 260
2019 Human resources 20 80 60
2019 Financial management 23 77 25
2019 Information management 25 75 65
2019 Information technology 39 61 15
2019 Other services to the public 36 64 35
2019 None of the above 24 76 50

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Health care practitioners 0 100 10
2024 Compliance, inspection and enforcement 0 100 15
2024 Communications or public affairs 0 100 20
2024 Security 24 76 25
2024 Legal services 0 100 10
2024 Administration and operations 8 92 155
2024 Financial management 0 100 20
2024 Project management 0 100 15
2024 Other services to the public 17 83 30
2022 Client contact centre 4 96 15
2022 Compliance, inspection and enforcement 8 92 25
2022 Security 6 94 30
2022 Science and technology 0 100 10
2022 Administration and operations 3 97 145
2022 Human resources 3 97 40
2022 Financial management 0 100 15
2022 Procurement 20 80 20
2022 Material management 22 78 10
2022 Information management 5 95 45
2022 Information technology 25 75 20
2022 Policy 32 68 20
2022 Other services to the public 8 92 40
2022 None of the above 2 98 50
2020 Administration and operations 14 86 195
2020 Information management 16 84 40
2019 Security 10 90 45
2019 Administration and operations 7 93 245
2019 None of the above 14 86 45

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 23 77 50
2024 Communications or public affairs 27 73 20
2024 Administration and operations 21 79 155
2024 Human resources 28 72 50
2024 Information management 20 80 35
2024 Information technology 17 83 30
2024 Policy 22 78 20
2024 Other services to the public 23 77 30
2024 None of the above 23 77 50
2022 Client contact centre 64 36 15
2022 Compliance, inspection and enforcement 6 94 25
2022 Security 20 80 30
2022 Science and technology 30 70 10
2022 Administration and operations 19 81 145
2022 Human resources 20 80 40
2022 Financial management 0 100 15
2022 Procurement 16 84 20
2022 Material management 19 81 10
2022 Information management 24 76 45
2022 Information technology 36 64 20
2022 Policy 50 50 20
2022 Other services to the public 38 62 40
2022 None of the above 16 84 50
2020 Administration and operations 22 78 195
2020 Information management 26 74 40
2019 Security 20 80 45
2019 Administration and operations 20 80 245
2019 None of the above 28 72 45

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 0 100 10
2024 Compliance, inspection and enforcement 0 100 15
2024 Communications or public affairs 0 100 20
2024 Administration and operations 5 95 155
2024 Information management 12 88 35
2024 Project management 0 100 15
2022 Client contact centre 0 100 15
2022 Compliance, inspection and enforcement 4 96 25
2022 Security 3 97 30
2022 Science and technology 43 57 10
2022 Administration and operations 5 95 145
2022 Human resources 3 97 40
2022 Financial management 7 93 15
2022 Procurement 12 88 20
2022 Material management 10 90 10
2022 Information management 7 93 45
2022 Information technology 29 71 20
2022 Policy 28 72 20
2022 Other services to the public 8 92 40
2022 None of the above 8 92 50
2020 Administration and operations 9 91 195
2020 Information technology 0 100 20
2019 Administration and operations 7 93 245

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 0 100 10
2024 Communications or public affairs 0 100 20
2024 Administration and operations 6 94 155
2024 Human resources 12 88 50
2022 Client contact centre 10 90 15
2022 Compliance, inspection and enforcement 0 100 25
2022 Security 5 95 30
2022 Science and technology 0 100 10
2022 Administration and operations 2 98 145
2022 Human resources 9 91 40
2022 Financial management 0 100 15
2022 Procurement 5 95 20
2022 Material management 0 100 10
2022 Information management 4 96 45
2022 Information technology 10 90 20
2022 Policy 4 96 20
2022 Other services to the public 7 93 40
2022 None of the above 3 97 50
2020 Administration and operations 12 88 195
2020 Information technology 0 100 20
2019 Administration and operations 8 92 245

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 20
2024 Administration and operations 7 93 155
2024 Human resources 9 91 50
2024 Information management 13 87 35
2024 None of the above 0 100 50
2022 Client contact centre 0 100 15
2022 Compliance, inspection and enforcement 13 87 25
2022 Security 6 94 30
2022 Science and technology 34 66 10
2022 Administration and operations 11 89 145
2022 Human resources 5 95 40
2022 Financial management 17 83 15
2022 Procurement 14 86 20
2022 Material management 10 90 10
2022 Information management 2 98 45
2022 Information technology 34 66 20
2022 Policy 3 97 20
2022 Other services to the public 29 71 40
2022 None of the above 7 93 50
2020 Administration and operations 11 89 195
2020 Information management 18 82 40
2019 Administration and operations 11 89 245
2019 Procurement 0 100 10

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Health care practitioners 0 100 10
2024 Compliance, inspection and enforcement 0 100 15
2024 Legal services 0 100 10
2024 Administration and operations 9 91 155
2024 Project management 0 100 15
2024 Other services to the public 18 82 30
2022 Client contact centre 7 93 15
2022 Compliance, inspection and enforcement 4 96 25
2022 Security 5 95 30
2022 Science and technology 0 100 10
2022 Administration and operations 15 85 145
2022 Human resources 13 87 40
2022 Financial management 7 93 15
2022 Procurement 5 95 20
2022 Material management 21 79 10
2022 Information management 6 94 45
2022 Information technology 8 92 20
2022 Policy 7 93 20
2022 Other services to the public 10 90 40
2022 None of the above 5 95 50
2020 Administration and operations 8 92 195
2019 Security 18 82 45
2019 Administration and operations 11 89 245
2019 Procurement 0 100 10

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 16 84 50
2024 Compliance, inspection and enforcement 0 100 15
2024 Administration and operations 14 86 155
2024 Human resources 17 83 50
2024 Information management 12 88 35
2024 None of the above 9 91 50
2022 Client contact centre 11 89 15
2022 Compliance, inspection and enforcement 21 79 25
2022 Security 29 71 30
2022 Science and technology 0 100 10
2022 Administration and operations 11 89 145
2022 Human resources 3 97 40
2022 Financial management 9 91 15
2022 Procurement 31 69 20
2022 Material management 21 79 10
2022 Information management 17 83 45
2022 Information technology 7 93 20
2022 Policy 12 88 20
2022 Other services to the public 6 94 40
2022 None of the above 11 89 50
2020 Administration and operations 11 89 195
2020 Financial management 0 100 10
2020 Information management 12 88 40
2019 Security 11 89 45
2019 Administration and operations 11 89 245
2019 None of the above 14 86 45

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 14 86 50
2024 Security 25 75 25
2024 Administration and operations 18 82 155
2024 Human resources 15 85 50
2024 Information management 21 79 35
2024 Information technology 28 72 30
2024 Other services to the public 29 71 30
2024 None of the above 17 83 50
2022 Client contact centre 14 86 15
2022 Compliance, inspection and enforcement 0 100 25
2022 Security 33 67 30
2022 Science and technology 69 31 10
2022 Administration and operations 19 81 145
2022 Human resources 19 81 40
2022 Financial management 0 100 15
2022 Procurement 11 89 20
2022 Material management 24 76 10
2022 Information management 18 82 45
2022 Information technology 18 82 20
2022 Policy 19 81 20
2022 Other services to the public 19 81 40
2022 None of the above 18 82 50
2020 Administration and operations 11 89 195
2020 Information management 27 73 40
2019 Security 16 84 45
2019 Administration and operations 9 91 245
2019 None of the above 11 89 45

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 10 90 50
2024 Access to information and privacy 0 100 10
2024 Legal services 0 100 10
2024 Administration and operations 13 87 155
2024 Financial management 27 73 20
2024 Information management 15 85 35
2024 Information technology 17 83 30
2024 None of the above 14 86 50
2022 Client contact centre 19 81 15
2022 Compliance, inspection and enforcement 4 96 25
2022 Security 16 84 30
2022 Science and technology 12 88 10
2022 Administration and operations 16 84 145
2022 Human resources 18 82 40
2022 Financial management 9 91 15
2022 Procurement 0 100 20
2022 Material management 9 91 10
2022 Information management 18 82 45
2022 Information technology 13 87 20
2022 Policy 4 96 20
2022 Other services to the public 5 95 40
2022 None of the above 10 90 50
2020 Administration and operations 16 84 195
2020 Information management 15 85 40
2019 Security 16 84 45
2019 Administration and operations 12 88 245

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 48 52 10
2024 Intelligence analysts 45 55 50
2024 Compliance, inspection and enforcement 82 18 15
2024 Communications or public affairs 30 70 20
2024 Security 24 76 25
2024 Administration and operations 31 69 155
2024 Human resources 32 68 50
2024 Financial management 45 55 20
2024 Information management 38 62 35
2024 Information technology 40 60 30
2024 Policy 47 53 20
2024 Other services to the public 28 72 30
2024 None of the above 21 79 50
2022 Client contact centre 17 83 15
2022 Compliance, inspection and enforcement 8 92 25
2022 Security 44 56 30
2022 Science and technology 60 40 10
2022 Administration and operations 38 62 145
2022 Human resources 29 71 40
2022 Financial management 37 63 15
2022 Procurement 22 78 20
2022 Material management 13 87 10
2022 Information management 44 56 45
2022 Information technology 30 70 20
2022 Policy 27 73 20
2022 Other services to the public 12 88 40
2022 None of the above 32 68 50
2020 Administration and operations 32 68 195
2020 Information management 49 51 40
2019 Security 36 64 45
2019 Administration and operations 30 70 245
2019 None of the above 39 61 45

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Health care practitioners 0 100 10
2024 Access to information and privacy 0 100 10
2024 Administration and operations 7 93 155
2024 Human resources 9 91 50
2024 Financial management 0 100 20
2024 Information management 0 100 35
2024 Project management 0 100 15
2024 None of the above 0 100 50
2022 Client contact centre 0 100 15
2022 Compliance, inspection and enforcement 0 100 25
2022 Security 7 93 30
2022 Science and technology 5 95 10
2022 Administration and operations 10 90 145
2022 Human resources 10 90 40
2022 Financial management 0 100 15
2022 Procurement 0 100 20
2022 Material management 0 100 10
2022 Information management 15 85 45
2022 Information technology 14 86 20
2022 Policy 17 83 20
2022 Other services to the public 4 96 40
2022 None of the above 9 91 50
2020 Administration and operations 8 92 195
2020 Financial management 0 100 10
2019 Administration and operations 7 93 245

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 52 48 15
2024 Health care practitioners 47 53 10
2024 Intelligence analysts 47 53 50
2024 Compliance, inspection and enforcement 95 5 15
2024 Communications or public affairs 58 42 20
2024 Security 41 59 25
2024 Administration and operations 52 48 155
2024 Human resources 45 55 50
2024 Financial management 46 54 20
2024 Information management 51 49 35
2024 Information technology 58 42 30
2024 Policy 49 51 20
2024 Project management 66 34 15
2024 Other services to the public 46 54 30
2024 None of the above 44 56 50
2022 Client contact centre 40 60 15
2022 Compliance, inspection and enforcement 36 64 25
2022 Security 67 33 30
2022 Science and technology 69 31 10
2022 Administration and operations 53 47 145
2022 Human resources 55 45 40
2022 Financial management 70 30 15
2022 Procurement 38 62 20
2022 Material management 48 52 10
2022 Information management 57 43 45
2022 Information technology 42 58 20
2022 Policy 27 73 20
2022 Other services to the public 33 67 40
2022 None of the above 55 45 50
2020 Administration and operations 45 55 195
2020 Financial management 55 45 10
2020 Information management 49 51 40
2020 Information technology 32 68 20
2019 Security 60 40 45
2019 Administration and operations 49 51 245
2019 None of the above 59 41 45

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Health care practitioners 0 100 10
2024 Communications or public affairs 0 100 20
2024 Access to information and privacy 0 100 10
2024 Security 0 100 25
2024 Legal services 0 100 10
2024 Human resources 0 100 50
2024 Financial management 0 100 20
2024 Information management 0 100 35
2024 Information technology 0 100 30
2024 Policy 0 100 20
2024 Project management 0 100 15
2024 Other services to the public 0 100 30
2022 Client contact centre 0 100 15
2022 Compliance, inspection and enforcement 0 100 25
2022 Security 0 100 30
2022 Science and technology 0 100 10
2022 Administration and operations 2 98 145
2022 Human resources 3 97 40
2022 Financial management 0 100 15
2022 Procurement 0 100 20
2022 Material management 0 100 10
2022 Information management 0 100 45
2022 Information technology 0 100 20
2022 Policy 7 93 20
2022 Other services to the public 0 100 40
2022 None of the above 0 100 50
2020 Administration and operations 0 100 195
2020 Financial management 0 100 10
2020 Information management 0 100 40
2020 Information technology 0 100 20
2019 Security 0 100 45
2019 Administration and operations 0 100 245
2019 Procurement 0 100 10
2019 None of the above 0 100 45

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 57 43 15
2024 Health care practitioners 76 24 10
2024 Intelligence analysts 63 37 50
2024 Compliance, inspection and enforcement 79 21 15
2024 Communications or public affairs 68 32 20
2024 Access to information and privacy 46 54 10
2024 Security 39 61 25
2024 Legal services 51 49 10
2024 Administration and operations 62 38 155
2024 Human resources 66 34 50
2024 Financial management 58 42 20
2024 Information management 66 34 35
2024 Information technology 67 33 30
2024 Policy 56 44 20
2024 Project management 65 35 15
2024 Other services to the public 61 39 30
2024 None of the above 56 44 50
2022 Client contact centre 48 52 15
2022 Compliance, inspection and enforcement 72 28 25
2022 Security 75 25 30
2022 Science and technology 53 47 10
2022 Administration and operations 65 35 145
2022 Human resources 63 37 40
2022 Financial management 54 46 15
2022 Procurement 52 48 20
2022 Material management 58 42 10
2022 Information management 65 35 45
2022 Information technology 51 49 20
2022 Policy 53 47 20
2022 Other services to the public 59 41 40
2022 None of the above 72 28 50
2020 Administration and operations 62 38 195
2020 Information management 55 45 40
2020 Information technology 55 45 20
2019 Security 57 43 45
2019 Administration and operations 63 37 245
2019 None of the above 53 47 45

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 15
2024 Health care practitioners 0 100 10
2024 Access to information and privacy 0 100 10
2024 Administration and operations 5 95 155
2024 Information management 0 100 35
2024 Policy 0 100 20
2024 Project management 0 100 15

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 0 100 10
2024 Intelligence analysts 10 90 50
2024 Legal services 0 100 10
2024 Administration and operations 14 86 155
2024 Information technology 0 100 30
2024 Project management 0 100 15
2022 Client contact centre 25 75 15
2022 Compliance, inspection and enforcement 15 85 25
2022 Security 28 72 30
2022 Science and technology 0 100 10
2022 Administration and operations 18 82 145
2022 Human resources 10 90 40
2022 Financial management 5 95 15
2022 Procurement 5 95 20
2022 Material management 20 80 10
2022 Information management 16 84 45
2022 Information technology 8 92 20
2022 Policy 0 100 20
2022 Other services to the public 5 95 40
2022 None of the above 14 86 50
2020 Administration and operations 14 86 195
2020 Information management 15 85 40
2019 Administration and operations 12 88 245
2019 None of the above 12 88 45

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 17 15 3 9 25 13 56 20 110
2024 Health care practitioners 17 13 19 15 11 15 9 40 34 65
2024 Intelligence analysts 8 14 15 12 14 30 8 36 41 270
2024 Federal regulators 38 10 6 16 15 11 4 56 37 15
2024 Compliance, inspection and enforcement 10 19 15 11 26 18 1 36 45 60
2024 Communications or public affairs 8 12 17 4 10 39 10 40 27 110
2024 Security 21 14 14 5 7 27 12 58 19 175
2024 Science and technology 18 15 14 3 5 29 15 60 16 90
2024 Legal services 19 14 15 11 5 25 10 52 25 70
2024 Administration and operations 17 15 16 7 10 25 9 50 26 1185
2024 Human resources 12 18 13 13 7 29 9 47 32 450
2024 Financial management 15 14 16 10 5 30 8 48 25 180
2024 Procurement 11 11 18 6 7 33 15 42 24 75
2024 Real property 17 14 8 14 8 32 8 50 36 80
2024 Material management 22 24 13 3 8 23 6 67 15 45
2024 Information management 16 18 13 10 8 29 4 51 28 255
2024 Information technology 19 12 11 5 9 32 13 56 24 295
2024 Policy 14 11 13 7 10 37 8 46 31 195
2024 Project management 9 13 18 9 11 30 10 37 33 110
2024 Other services to the public 13 15 14 6 11 30 11 48 29 175
2024 None of the above 14 15 10 9 10 30 11 49 33 300
2022 Client contact centre 16 15 18 2 3 37 9 57 10 135
2022 Health care practitioners 9 12 19 12 11 29 8 33 37 65
2022 Federal regulators 22 10 11 2 29 22 4 43 42 25
2022 Compliance, inspection and enforcement 14 19 11 12 15 28 2 46 38 120
2022 Communications or public affairs 16 12 14 7 6 40 5 50 24 80
2022 Access to information and privacy 18 21 15 10 3 21 13 59 19 50
2022 Security 13 14 18 6 7 35 8 46 22 265
2022 Science and technology 12 10 6 15 5 38 14 46 41 65
2022 Legal services 7 21 16 20 12 17 6 37 42 75
2022 Administration and operations 16 15 17 10 8 27 8 47 27 1105
2022 Human resources 14 19 16 10 9 26 6 49 28 420
2022 Financial management 16 15 17 8 5 31 8 51 21 205
2022 Procurement 10 17 20 9 11 22 11 40 30 75
2022 Real property 11 18 11 11 14 31 4 45 39 95
2022 Material management 15 25 23 4 8 16 9 53 16 50
2022 Information management 12 14 16 7 11 31 9 44 30 300
2022 Information technology 22 15 14 4 5 28 12 62 15 235
2022 Policy 16 17 14 8 7 26 12 54 24 155
2022 Project management 11 21 14 9 11 27 7 49 30 115
2022 Other services to the public 16 14 15 8 8 32 7 50 26 200
2022 None of the above 13 13 13 9 11 32 9 43 35 385
2020 Client contact centre 19 15 20 9 3 27 6 51 18 145
2020 Health care practitioners 19 13 18 11 8 27 5 46 28 60
2020 Federal regulators 25 7 29 4 14 14 7 41 23 30
2020 Compliance, inspection and enforcement 13 13 24 13 9 22 4 37 30 80
2020 Communications or public affairs 20 9 27 11 7 21 4 39 25 90
2020 Access to information and privacy 10 29 18 5 10 26 3 55 21 40
2020 Security 24 15 16 6 7 25 7 57 19 235
2020 Science and technology 27 10 7 14 7 33 2 57 32 45
2020 Legal services 14 22 16 12 12 15 9 48 30 70
2020 Administration and operations 22 19 18 9 8 18 6 54 23 1325
2020 Human resources 20 23 20 6 6 20 5 58 16 440
2020 Financial management 18 27 15 6 3 22 9 65 14 190
2020 Procurement 12 39 13 5 9 20 2 66 18 80
2020 Real property 16 15 21 7 17 25 0 40 32 95
2020 Material management 33 13 17 11 5 18 3 58 20 45
2020 Information management 18 17 21 11 9 17 6 46 27 305
2020 Information technology 17 17 16 8 5 28 9 55 21 185
2020 Internal audit 5 13 26 17 8 22 9 25 37 25
2020 Data sciences 21 19 18 12 5 16 8 52 23 35
2020 Policy 24 11 18 9 9 23 5 49 26 115
2020 Project management 12 18 27 10 10 19 3 39 26 70
2020 Other services to the public 20 21 19 5 12 20 3 54 22 190
2020 None of the above 20 15 18 11 12 19 5 46 30 430
2019 Client contact centre 26 15 22 3 3 17 13 59 9 190
2019 Health care practitioners 15 19 14 5 16 21 10 49 31 65
2019 Federal regulators 35 13 18 10 8 11 6 57 21 35
2019 Compliance, inspection and enforcement 20 10 22 15 13 15 5 38 35 100
2019 Communications or public affairs 17 20 16 12 9 18 7 50 28 120
2019 Access to information and privacy 14 9 13 10 20 20 14 36 45 55
2019 Security 20 13 24 6 8 18 10 46 20 280
2019 Science and technology 25 18 8 11 2 21 14 66 21 45
2019 Legal services 8 30 21 12 5 22 3 50 23 60
2019 Administration and operations 18 20 21 10 8 17 7 50 23 1475
2019 Human resources 21 20 22 8 6 18 6 53 18 510
2019 Financial management 18 18 21 7 6 23 7 52 18 210
2019 Procurement 33 15 23 4 4 17 5 60 11 80
2019 Real property 18 17 21 10 7 18 9 47 24 95
2019 Material management 14 23 22 14 6 9 12 47 25 50
2019 Information management 18 18 19 10 11 18 6 47 28 355
2019 Information technology 22 15 19 9 5 23 7 53 19 175
2019 Internal audit 11 6 20 10 17 32 4 27 42 30
2019 Data sciences 19 15 19 7 4 26 10 52 18 40
2019 Policy 17 21 18 16 11 14 4 46 32 135
2019 Project management 16 22 23 14 8 17 1 46 26 100
2019 Other services to the public 24 17 19 5 8 16 11 56 18 220
2019 None of the above 24 15 19 9 6 19 8 52 21 480

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 23 13 6 6 11 2 71 14 110
2024 Health care practitioners 21 26 18 15 9 9 1 53 27 65
2024 Intelligence analysts 16 27 20 10 12 14 2 50 26 270
2024 Federal regulators 43 25 7 0 19 5 0 73 20 15
2024 Compliance, inspection and enforcement 17 21 17 21 21 3 0 39 43 60
2024 Communications or public affairs 24 31 18 11 7 8 1 60 20 110
2024 Access to information and privacy 24 26 25 10 2 13 0 57 13 60
2024 Security 34 27 11 5 6 14 3 73 13 175
2024 Science and technology 36 27 10 5 4 15 3 78 11 90
2024 Legal services 25 30 17 10 1 13 3 65 14 70
2024 Administration and operations 30 28 15 7 8 10 1 66 17 1185
2024 Human resources 23 30 14 11 6 13 2 63 21 450
2024 Financial management 31 32 15 7 3 11 1 71 12 180
2024 Procurement 31 33 14 1 4 17 0 77 5 75
2024 Real property 26 30 15 5 14 9 1 62 21 80
2024 Material management 34 31 12 7 5 11 0 73 14 45
2024 Information management 30 27 14 10 7 11 1 66 19 255
2024 Information technology 36 27 12 4 8 12 2 72 14 295
2024 Data sciences 26 29 18 9 0 12 6 67 11 30
2024 Policy 29 30 14 10 5 12 1 67 17 195
2024 Project management 22 24 20 13 8 14 0 53 25 110
2024 Other services to the public 26 30 19 8 8 9 2 62 17 175
2024 None of the above 30 29 11 8 9 10 3 68 19 300
2022 Client contact centre 35 28 11 6 3 16 1 75 11 135
2022 Health care practitioners 20 27 19 15 3 16 0 56 22 65
2022 Federal regulators 25 30 8 3 14 19 0 68 21 25
2022 Compliance, inspection and enforcement 24 32 15 15 10 6 0 59 26 120
2022 Communications or public affairs 26 30 12 11 2 17 0 69 16 80
2022 Access to information and privacy 40 23 20 4 5 8 0 69 10 50
2022 Security 28 32 15 7 7 10 1 67 16 265
2022 Science and technology 31 15 12 15 7 21 0 58 27 65
2022 Legal services 15 31 15 14 14 11 0 52 31 75
2022 Administration and operations 29 27 17 9 8 10 1 63 18 1100
2022 Human resources 28 32 17 8 6 9 0 66 15 420
2022 Financial management 31 32 16 8 5 7 0 68 14 205
2022 Procurement 31 25 14 11 10 7 3 62 23 75
2022 Real property 24 29 11 10 12 14 1 62 25 95
2022 Material management 24 47 12 1 7 3 6 78 9 50
2022 Information management 28 29 16 8 6 12 1 65 16 300
2022 Information technology 35 33 9 5 5 10 4 79 11 235
2022 Internal audit 38 38 14 5 5 0 0 76 10 25
2022 Data sciences 20 26 25 9 11 9 0 50 22 35
2022 Policy 30 32 16 9 5 7 2 68 14 155
2022 Project management 27 32 10 13 7 10 2 66 22 115
2022 Other services to the public 33 29 16 10 4 8 1 67 16 200
2022 None of the above 23 25 16 12 8 14 2 57 24 385
2020 Client contact centre 36 26 18 9 2 9 0 68 13 145
2020 Health care practitioners 29 26 20 6 9 9 1 61 16 60
2020 Federal regulators 28 25 25 7 11 4 0 55 19 30
2020 Compliance, inspection and enforcement 21 28 17 18 8 7 0 54 29 80
2020 Communications or public affairs 27 17 36 9 7 3 0 46 16 90
2020 Access to information and privacy 27 33 19 7 7 6 0 63 16 40
2020 Security 40 25 13 5 5 9 2 74 11 235
2020 Science and technology 37 24 15 5 11 8 0 67 17 45
2020 Legal services 26 30 17 9 9 6 4 62 19 70
2020 Administration and operations 34 25 19 9 6 6 1 63 16 1320
2020 Human resources 32 31 18 7 3 9 0 69 11 440
2020 Financial management 30 43 15 5 2 5 1 77 7 190
2020 Procurement 30 35 13 6 5 10 1 73 13 75
2020 Real property 27 31 13 9 13 7 0 63 24 95
2020 Material management 36 23 20 13 2 7 0 63 15 45
2020 Information management 26 29 22 9 9 6 0 59 18 305
2020 Information technology 31 26 17 8 5 11 2 65 15 185
2020 Internal audit 14 26 38 9 8 5 0 42 18 25
2020 Data sciences 32 27 28 8 3 3 0 60 11 35
2020 Policy 35 26 12 12 8 6 2 66 21 115
2020 Project management 18 29 20 17 6 10 0 52 26 70
2020 Other services to the public 28 30 19 9 7 6 2 62 17 190
2020 None of the above 31 22 20 10 8 8 1 58 20 425
2019 Client contact centre 44 25 18 3 3 5 2 74 6 190
2019 Health care practitioners 42 24 8 4 10 10 2 76 15 65
2019 Federal regulators 38 27 19 0 13 3 0 67 14 35
2019 Compliance, inspection and enforcement 28 28 17 12 10 3 1 59 23 100
2019 Communications or public affairs 34 33 12 8 8 3 1 70 17 120
2019 Access to information and privacy 28 17 19 11 12 9 4 52 27 55
2019 Security 34 27 18 7 5 8 1 67 13 280
2019 Science and technology 40 18 16 7 2 16 0 70 11 45
2019 Legal services 30 28 19 3 6 13 1 67 11 60
2019 Administration and operations 35 30 17 7 5 5 1 69 13 1475
2019 Human resources 36 29 17 8 3 5 1 70 12 510
2019 Financial management 37 31 15 4 3 8 1 75 8 210
2019 Procurement 45 23 20 4 2 3 2 72 6 80
2019 Real property 35 31 18 3 8 5 0 70 12 95
2019 Material management 34 28 27 7 3 1 0 62 10 50
2019 Information management 30 31 20 9 5 5 0 65 14 355
2019 Information technology 39 24 20 5 4 6 2 68 10 175
2019 Internal audit 22 27 25 14 6 3 4 52 22 30
2019 Data sciences 31 30 20 12 2 1 4 64 14 40
2019 Policy 31 30 16 11 8 4 1 64 19 135
2019 Project management 28 35 14 12 7 4 0 66 20 100
2019 Other services to the public 36 29 17 9 3 6 1 70 12 220
2019 None of the above 38 25 15 7 5 9 1 70 13 480

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 8 92 110
2024 Health care practitioners 7 93 65
2024 Intelligence analysts 9 91 270
2024 Compliance, inspection and enforcement 12 88 60
2024 Communications or public affairs 5 95 110
2024 Access to information and privacy 12 88 60
2024 Security 7 93 175
2024 Legal services 11 89 70
2024 Administration and operations 8 92 1180
2024 Human resources 9 91 445
2024 Financial management 5 95 180
2024 Real property 11 89 80
2024 Information management 10 90 250
2024 Information technology 6 94 295
2024 Evaluation 0 100 15
2024 Policy 5 95 195
2024 Project management 10 90 110
2024 Other services to the public 6 94 175
2024 None of the above 10 90 300
2022 Client contact centre 5 95 140
2022 Compliance, inspection and enforcement 12 88 120
2022 Access to information and privacy 12 88 50
2022 Security 8 92 265
2022 Legal services 9 91 75
2022 Administration and operations 7 93 1100
2022 Human resources 5 95 425
2022 Financial management 7 93 205
2022 Procurement 7 93 75
2022 Real property 12 88 95
2022 Material management 9 91 50
2022 Information management 9 91 300
2022 Information technology 3 97 235
2022 Internal audit 0 100 25
2022 Data sciences 15 85 35
2022 Policy 6 94 155
2022 Project management 6 94 115
2022 Other services to the public 5 95 200
2022 None of the above 7 93 385
2020 Client contact centre 5 95 145
2020 Compliance, inspection and enforcement 9 91 80
2020 Communications or public affairs 10 90 90
2020 Security 5 95 235
2020 Legal services 8 92 70
2020 Administration and operations 7 93 1325
2020 Human resources 5 95 440
2020 Financial management 4 96 190
2020 Procurement 9 91 80
2020 Real property 8 92 95
2020 Information management 10 90 305
2020 Information technology 6 94 185
2020 Policy 6 94 115
2020 Other services to the public 8 92 190
2020 None of the above 6 94 430
2019 Client contact centre 5 95 190
2019 Federal regulators 0 100 35
2019 Compliance, inspection and enforcement 8 92 95
2019 Communications or public affairs 5 95 120
2019 Access to information and privacy 11 89 55
2019 Security 9 91 280
2019 Administration and operations 6 94 1470
2019 Human resources 6 94 510
2019 Financial management 5 95 210
2019 Procurement 6 94 80
2019 Real property 6 94 95
2019 Information management 8 92 355
2019 Information technology 6 94 175
2019 Policy 13 87 135
2019 Project management 6 94 100
2019 Other services to the public 6 94 220
2019 None of the above 7 93 475

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 50 50 30
2024 Security 45 55 15
2024 Administration and operations 37 63 95
2024 Human resources 38 62 45
2024 Information management 27 73 25
2024 Information technology 40 60 20
2024 None of the above 49 51 30
2022 Compliance, inspection and enforcement 27 73 15
2022 Security 34 66 20
2022 Administration and operations 36 64 85
2022 Human resources 14 86 20
2022 Financial management 18 82 15
2022 Real property 34 66 10
2022 Information management 43 57 30
2022 Policy 45 55 10
2022 Other services to the public 34 66 10
2022 None of the above 43 57 30
2020 Administration and operations 45 55 95
2020 Human resources 37 63 20
2020 Information management 50 50 30
2020 Other services to the public 59 41 15
2020 None of the above 40 60 25
2019 Security 49 51 25
2019 Administration and operations 51 49 90
2019 Human resources 31 69 30
2019 Information management 44 56 25
2019 Information technology 44 56 10
2019 Policy 40 60 15
2019 Other services to the public 55 45 10
2019 None of the above 50 50 30

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 69 31 30
2024 Security 85 15 15
2024 Administration and operations 70 30 95
2024 Human resources 76 24 45
2024 Financial management 92 8 10
2024 Information management 84 16 25
2024 Information technology 79 21 20
2024 Policy 67 33 10
2024 Project management 66 34 10
2024 Other services to the public 70 30 10
2024 None of the above 66 34 30
2022 Compliance, inspection and enforcement 87 13 15
2022 Security 69 31 20
2022 Administration and operations 76 24 85
2022 Human resources 84 16 20
2022 Financial management 93 7 15
2022 Real property 100 0 10
2022 Information management 89 11 30
2022 Policy 93 7 10
2022 Other services to the public 75 25 10
2022 None of the above 91 9 30
2020 Communications or public affairs 49 51 10
2020 Administration and operations 79 21 95
2020 Information management 70 30 30
2020 None of the above 81 19 25
2019 Security 77 23 25
2019 Administration and operations 75 25 90
2019 Human resources 73 27 30
2019 Information management 78 22 25
2019 Information technology 56 44 10
2019 None of the above 87 13 30

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 15
2024 Information technology 0 100 20
2024 Project management 0 100 10
2022 Compliance, inspection and enforcement 0 100 15
2022 Security 0 100 20
2022 Administration and operations 1 99 85
2022 Human resources 0 100 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 9 91 30
2022 Policy 0 100 10
2022 Other services to the public 0 100 10
2022 None of the above 3 97 30
2020 Human resources 0 100 20
2020 Information technology 0 100 10
2019 Administration and operations 6 94 90
2019 Information management 0 100 25
2019 Policy 0 100 15
2019 Other services to the public 0 100 10

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 30
2024 Security 0 100 15
2024 Financial management 0 100 10
2024 Information management 0 100 25
2024 Information technology 0 100 20
2024 Policy 0 100 10
2024 Project management 0 100 10
2024 None of the above 0 100 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Security 0 100 20
2022 Administration and operations 0 100 85
2022 Human resources 0 100 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 0 100 30
2022 Policy 0 100 10
2022 Other services to the public 0 100 10
2022 None of the above 4 96 30
2020 Communications or public affairs 0 100 10
2020 Security 0 100 15
2020 Administration and operations 0 100 95
2020 Human resources 0 100 20
2020 Information management 0 100 30
2019 Security 0 100 25
2019 Administration and operations 0 100 90
2019 Human resources 0 100 30
2019 Financial management 0 100 10
2019 Information management 0 100 25
2019 Information technology 0 100 10
2019 Policy 0 100 15
2019 Other services to the public 0 100 10

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 11 89 95
2024 Human resources 21 79 45
2024 Financial management 0 100 10
2024 Policy 0 100 10
2024 Other services to the public 0 100 10
2022 Compliance, inspection and enforcement 5 95 15
2022 Security 8 92 20
2022 Administration and operations 7 93 85
2022 Human resources 6 94 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 8 92 30
2022 Policy 11 89 10
2022 Other services to the public 9 91 10
2022 None of the above 8 92 30
2020 Communications or public affairs 0 100 10
2020 Security 0 100 15
2019 Administration and operations 7 93 90
2019 Information management 19 81 25
2019 Policy 0 100 15
2019 None of the above 0 100 30

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 15
2024 Administration and operations 7 93 95
2024 Financial management 0 100 10
2024 Information technology 0 100 20
2024 Policy 0 100 10
2022 Compliance, inspection and enforcement 0 100 15
2022 Security 13 87 20
2022 Administration and operations 13 87 85
2022 Human resources 0 100 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 4 96 30
2022 Policy 0 100 10
2022 Other services to the public 8 92 10
2022 None of the above 8 92 30
2020 Communications or public affairs 0 100 10
2020 Security 0 100 15
2020 Administration and operations 5 95 95
2020 Information technology 0 100 10
2019 Security 0 100 25
2019 Administration and operations 8 92 90
2019 Human resources 0 100 30
2019 Financial management 0 100 10
2019 Information management 0 100 25
2019 Information technology 0 100 10
2019 Policy 0 100 15
2019 Other services to the public 0 100 10

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 22 78 30
2024 Security 0 100 15
2024 Administration and operations 8 92 95
2024 Policy 40 60 10
2022 Compliance, inspection and enforcement 0 100 15
2022 Security 12 88 20
2022 Administration and operations 7 93 85
2022 Human resources 15 85 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 0 100 30
2022 Policy 11 89 10
2022 Other services to the public 0 100 10
2022 None of the above 7 93 30
2020 Administration and operations 7 93 95
2019 Administration and operations 9 91 90
2019 Other services to the public 0 100 10

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 38 62 25
2024 Administration and operations 20 80 95
2024 Human resources 32 68 45
2024 Financial management 0 100 10
2024 Information management 25 75 25
2024 Information technology 53 47 15
2022 Compliance, inspection and enforcement 16 84 15
2022 Security 22 78 20
2022 Administration and operations 21 79 85
2022 Human resources 16 84 20
2022 Financial management 0 100 15
2022 Real property 19 81 10
2022 Information management 21 79 30
2022 Policy 16 84 10
2022 Other services to the public 22 78 10
2022 None of the above 28 72 30
2020 Security 0 100 15
2020 Administration and operations 18 82 95
2020 Information management 34 66 30
2020 Other services to the public 29 71 15
2020 None of the above 18 82 25
2019 Administration and operations 19 81 90
2019 None of the above 18 82 30

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 24 76 25
2024 Administration and operations 9 91 95
2024 Human resources 29 71 45
2022 Compliance, inspection and enforcement 35 65 15
2022 Security 8 92 20
2022 Administration and operations 9 91 85
2022 Human resources 5 95 20
2022 Financial management 11 89 15
2022 Real property 9 91 10
2022 Information management 13 87 30
2022 Policy 8 92 10
2022 Other services to the public 7 93 10
2022 None of the above 14 86 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 7 93 95
2020 Information management 21 79 30
2019 Security 0 100 25
2019 Administration and operations 15 85 90
2019 Other services to the public 0 100 10

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 6 94 95
2024 Human resources 18 82 45
2024 Financial management 0 100 10
2022 Compliance, inspection and enforcement 8 92 15
2022 Security 8 92 20
2022 Administration and operations 7 93 85
2022 Human resources 4 96 20
2022 Financial management 8 92 15
2022 Real property 0 100 10
2022 Information management 12 88 30
2022 Policy 9 91 10
2022 Other services to the public 7 93 10
2022 None of the above 11 89 30
2020 Communications or public affairs 0 100 10
2020 Security 0 100 15
2020 Administration and operations 8 92 95
2019 Security 0 100 25
2019 Administration and operations 8 92 90
2019 Financial management 0 100 10
2019 Policy 0 100 15
2019 Other services to the public 0 100 10

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Project management 0 100 10
2022 Compliance, inspection and enforcement 12 88 15
2022 Security 0 100 20
2022 Administration and operations 4 96 85
2022 Human resources 6 94 20
2022 Financial management 14 86 15
2022 Real property 10 90 10
2022 Information management 6 94 30
2022 Policy 0 100 10
2022 Other services to the public 7 93 10
2022 None of the above 10 90 30
2020 Communications or public affairs 0 100 10
2020 Security 0 100 15
2020 Human resources 0 100 20
2020 None of the above 0 100 25
2019 Human resources 0 100 30
2019 Information management 0 100 25
2019 Policy 0 100 15
2019 Other services to the public 0 100 10
2019 None of the above 0 100 30

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 25 75 25
2024 Administration and operations 42 58 95
2024 Human resources 21 79 45
2024 Information management 45 55 25
2024 Information technology 31 69 15
2024 None of the above 34 66 30
2022 Compliance, inspection and enforcement 30 70 15
2022 Security 43 57 20
2022 Administration and operations 36 64 85
2022 Human resources 17 83 20
2022 Financial management 16 84 15
2022 Real property 19 81 10
2022 Information management 42 58 30
2022 Policy 57 43 10
2022 Other services to the public 16 84 10
2022 None of the above 19 81 30
2020 Security 48 52 15
2020 Administration and operations 40 60 95
2020 Information management 23 77 30
2020 Information technology 0 100 10
2020 None of the above 43 57 25
2019 Security 32 68 25
2019 Administration and operations 30 70 90
2019 Human resources 29 71 30
2019 Information management 22 78 25
2019 Policy 41 59 15
2019 Other services to the public 45 55 10
2019 None of the above 49 51 30

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 44 56 25
2024 Administration and operations 26 74 95
2024 Human resources 30 70 45
2024 Financial management 0 100 10
2024 Information management 22 78 25
2024 Information technology 29 71 15
2024 Other services to the public 41 59 10
2024 None of the above 34 66 30
2022 Compliance, inspection and enforcement 34 66 15
2022 Security 47 53 20
2022 Administration and operations 28 72 85
2022 Human resources 19 81 20
2022 Financial management 23 77 15
2022 Real property 35 65 10
2022 Information management 28 72 30
2022 Policy 46 54 10
2022 Other services to the public 23 77 10
2022 None of the above 13 87 30
2020 Administration and operations 32 68 95
2020 Information management 25 75 30
2020 Other services to the public 38 62 15
2020 None of the above 41 59 25
2019 Administration and operations 30 70 90
2019 Human resources 27 73 30
2019 Financial management 0 100 10
2019 Information management 37 63 25
2019 Information technology 44 56 10
2019 Policy 33 67 15
2019 None of the above 27 73 30

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 25
2024 Security 0 100 10
2024 Human resources 14 86 45
2024 Financial management 0 100 10
2024 Information management 0 100 25
2024 Other services to the public 0 100 10
2022 Compliance, inspection and enforcement 0 100 15
2022 Security 5 95 20
2022 Administration and operations 4 96 85
2022 Human resources 5 95 20
2022 Financial management 0 100 15
2022 Real property 10 90 10
2022 Information management 0 100 30
2022 Policy 17 83 10
2022 Other services to the public 0 100 10
2022 None of the above 0 100 30
2020 Information management 0 100 30
2020 Information technology 0 100 10
2019 Administration and operations 5 95 90
2019 Financial management 0 100 10
2019 Information management 0 100 25
2019 Information technology 0 100 10
2019 Policy 0 100 15

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2024 Administration and operations 0 100 95
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Project management 0 100 10
2024 Other services to the public 0 100 10
2024 None of the above 0 100 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Security 0 100 20
2022 Administration and operations 1 99 85
2022 Human resources 0 100 20
2022 Financial management 7 93 15
2022 Real property 10 90 10
2022 Information management 0 100 30
2022 Policy 8 92 10
2022 Other services to the public 0 100 10
2022 None of the above 0 100 30
2020 Communications or public affairs 0 100 10
2020 Human resources 0 100 20
2020 Information management 0 100 30
2020 Information technology 0 100 10
2020 Other services to the public 0 100 15
2020 None of the above 0 100 25
2019 Human resources 0 100 30
2019 Financial management 0 100 10
2019 Information management 0 100 25
2019 Information technology 0 100 10
2019 Other services to the public 0 100 10
2019 None of the above 0 100 30

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 8 92 95
2024 Financial management 0 100 10
2024 Other services to the public 0 100 10
2022 Compliance, inspection and enforcement 0 100 15
2022 Security 0 100 20
2022 Administration and operations 6 94 85
2022 Human resources 5 95 20
2022 Financial management 7 93 15
2022 Real property 0 100 10
2022 Information management 6 94 30
2022 Policy 26 74 10
2022 Other services to the public 26 74 10
2022 None of the above 6 94 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 14 86 95
2020 Information technology 0 100 10
2019 Administration and operations 18 82 90
2019 Policy 0 100 15
2019 Other services to the public 0 100 10
2019 None of the above 0 100 30

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 23 77 25
2024 Administration and operations 15 85 95
2024 Human resources 24 76 45
2022 Compliance, inspection and enforcement 29 71 15
2022 Security 17 83 20
2022 Administration and operations 17 83 85
2022 Human resources 13 87 20
2022 Financial management 24 76 15
2022 Real property 25 75 10
2022 Information management 4 96 30
2022 Policy 24 76 10
2022 Other services to the public 23 77 10
2022 None of the above 12 88 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 28 72 95
2020 Human resources 33 67 20
2020 Information technology 0 100 10
2020 None of the above 20 80 25
2019 Administration and operations 23 77 90
2019 Human resources 19 81 30

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 25
2024 Security 0 100 10
2024 Human resources 0 100 45
2024 Financial management 0 100 10
2024 Information management 0 100 25
2024 Information technology 0 100 15
2024 Project management 0 100 10
2024 Other services to the public 0 100 10
2022 Compliance, inspection and enforcement 0 100 15
2022 Security 5 95 20
2022 Administration and operations 2 98 85
2022 Human resources 6 94 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 11 89 30
2022 Policy 11 89 10
2022 Other services to the public 0 100 10
2022 None of the above 3 97 30
2020 Communications or public affairs 0 100 10
2020 Security 0 100 15
2020 Administration and operations 0 100 95
2020 Human resources 0 100 20
2020 Information management 0 100 30
2020 Information technology 0 100 10
2020 Other services to the public 0 100 15
2020 None of the above 0 100 25
2019 Administration and operations 0 100 90
2019 Human resources 0 100 30
2019 Financial management 0 100 10
2019 Information management 0 100 25
2019 Information technology 0 100 10
2019 Policy 0 100 15
2019 Other services to the public 0 100 10
2019 None of the above 0 100 30

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 21 79 25
2024 Security 42 58 10
2024 Administration and operations 23 77 95
2024 Human resources 34 66 45
2024 Financial management 60 40 10
2024 Information management 29 71 25
2024 None of the above 19 81 30
2022 Compliance, inspection and enforcement 8 92 15
2022 Security 12 88 20
2022 Administration and operations 14 86 85
2022 Human resources 42 58 20
2022 Financial management 21 79 15
2022 Real property 18 82 10
2022 Information management 10 90 30
2022 Policy 18 82 10
2022 Other services to the public 0 100 10
2022 None of the above 12 88 30
2020 Administration and operations 11 89 95
2020 Human resources 34 66 20
2020 Information management 15 85 30
2020 Other services to the public 0 100 15
2019 Security 29 71 25
2019 Administration and operations 15 85 90
2019 Human resources 15 85 30
2019 Information technology 0 100 10
2019 None of the above 26 74 30

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 25
2024 Security 0 100 10
2024 Administration and operations 0 100 95
2024 Human resources 0 100 45
2024 Financial management 0 100 10
2024 Information management 0 100 25
2024 Information technology 0 100 15
2024 Project management 0 100 10
2024 Other services to the public 0 100 10
2024 None of the above 0 100 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Security 0 100 20
2022 Administration and operations 0 100 85
2022 Human resources 0 100 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 0 100 30
2022 Policy 0 100 10
2022 Other services to the public 0 100 10
2022 None of the above 0 100 30
2020 Communications or public affairs 0 100 10
2020 Security 0 100 15
2020 Administration and operations 0 100 95
2020 Human resources 0 100 20
2020 Information management 0 100 30
2020 Information technology 0 100 10
2020 Other services to the public 0 100 15
2020 None of the above 0 100 25
2019 Administration and operations 0 100 90
2019 Human resources 0 100 30
2019 Financial management 0 100 10
2019 Information management 0 100 25
2019 Information technology 0 100 10
2019 Policy 0 100 15
2019 Other services to the public 0 100 10
2019 None of the above 0 100 30

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 38 62 30
2024 Security 38 62 15
2024 Administration and operations 24 76 95
2024 Human resources 28 72 45
2024 Information management 28 72 25
2024 Policy 0 100 10
2024 None of the above 23 77 30
2022 Compliance, inspection and enforcement 54 46 15
2022 Security 20 80 20
2022 Administration and operations 27 73 85
2022 Human resources 18 82 20
2022 Financial management 11 89 15
2022 Real property 15 85 10
2022 Information management 49 51 30
2022 Policy 44 56 10
2022 Other services to the public 32 68 10
2022 None of the above 49 51 30
2020 Administration and operations 33 67 95
2020 Human resources 38 62 20
2020 Information management 50 50 30
2020 Other services to the public 61 39 15
2020 None of the above 40 60 25
2019 Security 21 79 25
2019 Administration and operations 31 69 90
2019 Human resources 28 72 30
2019 Information management 35 65 25
2019 Policy 45 55 15
2019 Other services to the public 0 100 10
2019 None of the above 32 68 30

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 16 84 30
2024 Administration and operations 14 86 95
2024 None of the above 14 86 30
2022 Compliance, inspection and enforcement 15 85 15
2022 Security 14 86 20
2022 Administration and operations 5 95 85
2022 Human resources 0 100 20
2022 Financial management 0 100 15
2022 Real property 16 84 10
2022 Information management 22 78 30
2022 Policy 47 53 10
2022 Other services to the public 9 91 10
2022 None of the above 25 75 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 17 83 95
2020 Information management 16 84 30
2020 Information technology 0 100 10
2020 None of the above 29 71 25
2019 Administration and operations 14 86 90
2019 Human resources 15 85 30
2019 Information management 27 73 25
2019 Other services to the public 0 100 10

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 30
2024 Security 0 100 15
2024 Human resources 14 86 45
2024 Information management 0 100 25
2024 Policy 0 100 10
2024 Project management 0 100 10
2022 Compliance, inspection and enforcement 20 80 15
2022 Security 12 88 20
2022 Administration and operations 7 93 85
2022 Human resources 3 97 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 7 93 30
2022 Policy 28 72 10
2022 Other services to the public 0 100 10
2022 None of the above 0 100 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 7 93 95
2020 Information technology 0 100 10
2019 Administration and operations 6 94 90
2019 Information technology 0 100 10
2019 Other services to the public 0 100 10
2019 None of the above 0 100 30

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 25 75 30
2024 Administration and operations 20 80 95
2024 Human resources 13 87 45
2024 Policy 0 100 10
2024 None of the above 23 77 30
2022 Compliance, inspection and enforcement 33 67 15
2022 Security 18 82 20
2022 Administration and operations 20 80 85
2022 Human resources 23 77 20
2022 Financial management 29 71 15
2022 Real property 21 79 10
2022 Information management 34 66 30
2022 Policy 28 72 10
2022 Other services to the public 24 76 10
2022 None of the above 23 77 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 19 81 95
2020 Information management 15 85 30
2020 Information technology 0 100 10
2019 Administration and operations 13 87 90
2019 Human resources 22 78 30
2019 Information management 19 81 25
2019 Information technology 0 100 10
2019 None of the above 21 79 30

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 15
2024 Administration and operations 7 93 95
2024 Financial management 0 100 10
2024 Policy 0 100 10
2024 Other services to the public 0 100 10
2024 None of the above 15 85 30
2022 Compliance, inspection and enforcement 13 87 15
2022 Security 5 95 20
2022 Administration and operations 1 99 85
2022 Human resources 4 96 20
2022 Financial management 8 92 15
2022 Real property 0 100 10
2022 Information management 3 97 30
2022 Policy 28 72 10
2022 Other services to the public 0 100 10
2022 None of the above 14 86 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 7 93 95
2020 Human resources 0 100 20
2020 Information technology 0 100 10
2019 Information technology 0 100 10
2019 Other services to the public 0 100 10

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 12 88 95
2024 Information management 0 100 25
2024 Policy 0 100 10
2024 Project management 0 100 10
2022 Compliance, inspection and enforcement 25 75 15
2022 Security 5 95 20
2022 Administration and operations 5 95 85
2022 Human resources 9 91 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 7 93 30
2022 Policy 17 83 10
2022 Other services to the public 7 93 10
2022 None of the above 7 93 30
2020 Administration and operations 9 91 95
2020 Information management 0 100 30
2019 Security 0 100 25
2019 Administration and operations 6 94 90
2019 Information technology 0 100 10
2019 Policy 0 100 15
2019 Other services to the public 0 100 10

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 15
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Policy 0 100 10
2022 Compliance, inspection and enforcement 0 100 15
2022 Security 0 100 20
2022 Administration and operations 6 94 85
2022 Human resources 4 96 20
2022 Financial management 7 93 15
2022 Real property 0 100 10
2022 Information management 0 100 30
2022 Policy 0 100 10
2022 Other services to the public 0 100 10
2022 None of the above 0 100 30
2020 Communications or public affairs 0 100 10
2020 Security 0 100 15
2020 Administration and operations 8 92 95
2020 Human resources 0 100 20
2020 Information technology 0 100 10
2020 Other services to the public 0 100 15
2019 Administration and operations 8 92 90
2019 Financial management 0 100 10
2019 Information technology 0 100 10
2019 Other services to the public 0 100 10

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 20 80 30
2024 Administration and operations 7 93 95
2024 Human resources 18 82 45
2024 Project management 0 100 10
2022 Compliance, inspection and enforcement 11 89 15
2022 Security 18 82 20
2022 Administration and operations 6 94 85
2022 Human resources 7 93 20
2022 Financial management 0 100 15
2022 Real property 10 90 10
2022 Information management 3 97 30
2022 Policy 0 100 10
2022 Other services to the public 7 93 10
2022 None of the above 11 89 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 8 92 95
2020 Information management 17 83 30
2019 Administration and operations 7 93 90
2019 Financial management 0 100 10
2019 Information management 19 81 25
2019 Policy 0 100 15

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 35 65 30
2024 Security 46 54 15
2024 Administration and operations 52 48 95
2024 Human resources 51 49 45
2024 Information management 54 46 25
2024 Information technology 74 26 15
2024 Policy 56 44 10
2024 Project management 58 42 10
2024 Other services to the public 43 57 10
2024 None of the above 53 47 30
2022 Compliance, inspection and enforcement 40 60 15
2022 Security 61 39 20
2022 Administration and operations 56 44 85
2022 Human resources 63 37 20
2022 Financial management 60 40 15
2022 Real property 46 54 10
2022 Information management 34 66 30
2022 Policy 45 55 10
2022 Other services to the public 53 47 10
2022 None of the above 40 60 30
2020 Communications or public affairs 50 50 10
2020 Administration and operations 49 51 95
2020 Human resources 57 43 20
2020 Information management 34 66 30
2020 Information technology 46 54 10
2020 None of the above 38 62 25
2019 Security 53 47 25
2019 Administration and operations 51 49 90
2019 Human resources 54 46 30
2019 Financial management 49 51 10
2019 Information management 42 58 25
2019 Policy 48 52 15
2019 None of the above 43 57 30

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 18 82 25
2024 Security 0 100 10
2024 Policy 0 100 10
2024 None of the above 0 100 30
2022 Compliance, inspection and enforcement 0 100 10
2022 Security 0 100 20
2022 Administration and operations 3 97 80
2022 Human resources 0 100 20
2022 Financial management 7 93 15
2022 Real property 0 100 10
2022 Information management 7 93 30
2022 Other services to the public 9 91 10
2022 None of the above 4 96 25
2020 Administration and operations 6 94 90
2019 Information technology 0 100 10

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 19 81 25
2024 Administration and operations 22 78 80
2024 Information management 19 81 25
2024 None of the above 18 82 30
2022 Compliance, inspection and enforcement 8 92 10
2022 Security 31 69 20
2022 Administration and operations 16 84 80
2022 Human resources 17 83 20
2022 Financial management 11 89 15
2022 Real property 8 92 10
2022 Information management 11 89 30
2022 Other services to the public 19 81 10
2022 None of the above 14 86 25
2020 Administration and operations 17 83 90
2020 Information management 26 74 30
2019 Security 34 66 20
2019 Administration and operations 10 90 80
2019 Policy 29 71 15
2019 Other services to the public 0 100 10

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2024 Policy 0 100 10
2022 Compliance, inspection and enforcement 0 100 10
2022 Security 0 100 20
2022 Administration and operations 1 99 80
2022 Human resources 0 100 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 4 96 30
2022 Other services to the public 9 91 10
2022 None of the above 0 100 25
2020 Administration and operations 9 91 90
2019 Information technology 0 100 10
2019 Policy 0 100 15
2019 Other services to the public 0 100 10

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2024 Administration and operations 0 100 80
2024 Human resources 0 100 40
2024 Information management 0 100 25
2024 Policy 0 100 10
2024 Other services to the public 0 100 10
2024 None of the above 0 100 30
2022 Compliance, inspection and enforcement 0 100 10
2022 Security 0 100 20
2022 Administration and operations 1 99 80
2022 Human resources 0 100 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 3 97 30
2022 Other services to the public 0 100 10
2022 None of the above 0 100 25
2019 Information technology 0 100 10
2019 Policy 0 100 15
2019 Other services to the public 0 100 10

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 15
2024 Policy 0 100 10
2024 Project management 0 100 10
2024 Other services to the public 0 100 10
2024 None of the above 0 100 30
2022 Compliance, inspection and enforcement 0 100 10
2022 Security 4 96 20
2022 Administration and operations 3 97 80
2022 Human resources 0 100 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 0 100 30
2022 Other services to the public 48 52 10
2022 None of the above 0 100 25
2019 Security 0 100 20
2019 Other services to the public 0 100 10

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2024 Administration and operations 7 93 80
2024 Information management 0 100 25
2024 Information technology 0 100 15
2024 Policy 0 100 10
2024 Project management 0 100 10
2024 Other services to the public 0 100 10
2024 None of the above 0 100 30
2022 Compliance, inspection and enforcement 0 100 10
2022 Security 0 100 20
2022 Administration and operations 5 95 80
2022 Human resources 4 96 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 0 100 30
2022 Other services to the public 7 93 10
2022 None of the above 4 96 25
2019 Administration and operations 6 94 80
2019 Information technology 0 100 10

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 6 94 80
2024 Policy 0 100 10
2024 Project management 0 100 10
2022 Compliance, inspection and enforcement 11 89 10
2022 Security 4 96 20
2022 Administration and operations 8 92 80
2022 Human resources 4 96 20
2022 Financial management 7 93 15
2022 Real property 0 100 10
2022 Information management 18 82 30
2022 Other services to the public 14 86 10
2022 None of the above 8 92 25
2020 Administration and operations 7 93 90
2019 Administration and operations 6 94 80
2019 Information technology 0 100 10

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 20 80 25
2024 Administration and operations 21 79 80
2024 Human resources 19 81 40
2024 Project management 0 100 10
2022 Compliance, inspection and enforcement 0 100 10
2022 Security 10 90 20
2022 Administration and operations 18 82 80
2022 Human resources 23 77 20
2022 Financial management 0 100 15
2022 Real property 19 81 10
2022 Information management 20 80 30
2022 Other services to the public 10 90 10
2022 None of the above 30 70 25
2020 Administration and operations 8 92 90
2020 Information management 23 77 30
2019 Administration and operations 13 87 80
2019 Policy 0 100 15

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 9 91 80
2024 Human resources 16 84 40
2024 Information management 17 83 25
2024 Project management 0 100 10
2024 Other services to the public 0 100 10
2022 Compliance, inspection and enforcement 0 100 10
2022 Security 4 96 20
2022 Administration and operations 12 88 80
2022 Human resources 13 87 20
2022 Financial management 0 100 15
2022 Real property 10 90 10
2022 Information management 22 78 30
2022 Other services to the public 10 90 10
2022 None of the above 23 77 25
2020 Administration and operations 9 91 90
2019 Administration and operations 7 93 80
2019 Information technology 0 100 10

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 42 58 25
2024 Administration and operations 32 68 80
2024 Human resources 30 70 40
2024 Information management 35 65 25
2024 None of the above 20 80 30
2022 Compliance, inspection and enforcement 12 88 10
2022 Security 22 78 20
2022 Administration and operations 31 69 80
2022 Human resources 23 77 20
2022 Financial management 28 72 15
2022 Real property 19 81 10
2022 Information management 34 66 30
2022 Other services to the public 20 80 10
2022 None of the above 22 78 25
2020 Administration and operations 22 78 90
2020 Information management 29 71 30
2019 Security 30 70 20
2019 Administration and operations 29 71 80
2019 Other services to the public 43 57 10

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 6 94 80
2024 Project management 0 100 10
2024 Other services to the public 0 100 10
2022 Compliance, inspection and enforcement 17 83 10
2022 Security 14 86 20
2022 Administration and operations 16 84 80
2022 Human resources 13 87 20
2022 Financial management 14 86 15
2022 Real property 22 78 10
2022 Information management 15 85 30
2022 Other services to the public 10 90 10
2022 None of the above 15 85 25
2020 Administration and operations 6 94 90
2020 Information management 16 84 30
2019 Administration and operations 11 89 80
2019 Information technology 0 100 10

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 53 47 25
2024 Security 49 51 10
2024 Administration and operations 51 49 80
2024 Human resources 49 51 40
2024 Information management 47 53 25
2024 Information technology 47 53 15
2024 Project management 51 49 10
2024 None of the above 46 54 30
2022 Compliance, inspection and enforcement 35 65 10
2022 Security 46 54 20
2022 Administration and operations 42 58 80
2022 Human resources 51 49 20
2022 Financial management 51 49 15
2022 Real property 44 56 10
2022 Information management 47 53 30
2022 Other services to the public 10 90 10
2022 None of the above 45 55 25
2020 Administration and operations 46 54 90
2020 Information management 35 65 30
2019 Security 35 65 20
2019 Administration and operations 48 52 80
2019 Policy 49 51 15

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information management 0 100 25
2024 Information technology 0 100 15
2024 Policy 0 100 10
2024 Project management 0 100 10
2024 Other services to the public 0 100 10
2022 Compliance, inspection and enforcement 0 100 10
2022 Security 4 96 20
2022 Administration and operations 0 100 80
2022 Human resources 0 100 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 4 96 30
2022 Other services to the public 0 100 10
2022 None of the above 0 100 25
2019 Security 0 100 20
2019 Information technology 0 100 10
2019 Policy 0 100 15
2019 Other services to the public 0 100 10

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 57 43 25
2024 Security 68 32 10
2024 Administration and operations 70 30 80
2024 Human resources 70 30 40
2024 Information management 60 40 25
2024 Information technology 88 12 15
2024 Policy 44 56 10
2024 Project management 59 41 10
2024 Other services to the public 48 52 10
2024 None of the above 66 34 30
2022 Compliance, inspection and enforcement 100 0 10
2022 Security 55 45 20
2022 Administration and operations 76 24 80
2022 Human resources 64 36 20
2022 Financial management 78 22 15
2022 Real property 54 46 10
2022 Information management 75 25 30
2022 Other services to the public 38 62 10
2022 None of the above 51 49 25
2020 Administration and operations 66 34 90
2020 Information management 56 44 30
2019 Security 70 30 20
2019 Administration and operations 61 39 80
2019 Policy 43 57 15

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2024 Information management 0 100 25
2024 Policy 0 100 10
2024 Other services to the public 0 100 10
2024 None of the above 0 100 30

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 12 88 80
2024 Information technology 0 100 15
2022 Compliance, inspection and enforcement 0 100 10
2022 Security 35 65 20
2022 Administration and operations 8 92 80
2022 Human resources 14 86 20
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Information management 10 90 30
2022 Other services to the public 8 92 10
2022 None of the above 31 69 25
2020 Administration and operations 15 85 90
2019 Administration and operations 11 89 80

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 15 18 5 5 27 5 59 15 110
2024 Health care practitioners 20 19 17 7 3 25 8 59 15 65
2024 Intelligence analysts 13 17 14 7 8 34 7 50 26 270
2024 Federal regulators 43 5 10 5 12 22 4 64 23 15
2024 Compliance, inspection and enforcement 9 20 18 8 10 25 9 45 27 60
2024 Communications or public affairs 6 13 20 3 4 43 11 43 14 110
2024 Access to information and privacy 13 14 23 2 5 34 9 47 12 60
2024 Security 21 11 17 4 5 31 11 56 15 175
2024 Science and technology 23 10 12 5 3 39 9 63 15 90
2024 Legal services 18 17 16 6 3 23 17 59 15 70
2024 Administration and operations 19 16 19 4 5 29 8 55 14 1185
2024 Human resources 14 19 20 6 5 30 6 52 17 445
2024 Financial management 15 23 16 5 4 33 5 61 13 180
2024 Procurement 13 16 12 3 1 38 18 64 9 75
2024 Real property 17 10 18 9 7 34 6 45 26 80
2024 Material management 22 23 14 2 5 30 4 68 11 45
2024 Information management 17 17 19 6 5 33 4 53 18 255
2024 Information technology 21 15 16 1 5 34 8 62 11 295
2024 Data sciences 16 10 15 6 0 41 12 56 13 30
2024 Policy 15 12 14 7 5 40 8 51 22 195
2024 Project management 7 14 23 5 7 35 10 37 21 110
2024 Other services to the public 21 15 20 5 3 26 10 56 13 175
2024 None of the above 21 13 13 5 7 30 11 57 21 300
2022 Client contact centre 20 19 17 1 3 35 6 65 6 140
2022 Health care practitioners 20 13 23 5 6 30 3 50 16 65
2022 Federal regulators 23 10 23 9 8 27 0 45 23 25
2022 Compliance, inspection and enforcement 16 12 19 8 10 26 8 43 28 120
2022 Communications or public affairs 16 15 18 7 3 37 5 53 16 80
2022 Access to information and privacy 25 20 21 2 5 24 4 62 9 50
2022 Security 16 16 18 3 5 35 7 54 14 265
2022 Science and technology 20 8 12 4 2 43 10 60 14 65
2022 Legal services 12 23 20 12 5 22 5 49 24 75
2022 Administration and operations 19 18 20 5 4 27 7 56 14 1100
2022 Human resources 16 20 19 6 3 28 7 56 14 425
2022 Financial management 17 16 21 3 4 31 8 55 11 205
2022 Procurement 16 17 26 1 3 26 10 53 6 75
2022 Real property 14 17 24 6 4 32 2 48 16 95
2022 Material management 27 14 12 3 2 31 11 71 9 50
2022 Information management 16 17 17 7 6 31 6 52 21 300
2022 Information technology 24 16 11 1 3 36 9 72 8 235
2022 Policy 15 15 18 7 5 34 6 51 20 155
2022 Project management 12 18 18 6 5 34 8 52 17 115
2022 Other services to the public 22 15 18 3 2 32 8 62 8 200
2022 None of the above 13 12 18 7 5 36 8 45 22 385
2020 Client contact centre 22 13 24 4 3 25 9 54 10 145
2020 Health care practitioners 22 14 22 5 6 26 5 51 17 60
2020 Federal regulators 17 18 25 0 14 18 7 47 19 30
2020 Compliance, inspection and enforcement 14 17 31 5 3 23 6 45 12 80
2020 Communications or public affairs 17 14 26 8 6 23 7 44 19 90
2020 Access to information and privacy 17 22 25 0 10 26 0 53 14 40
2020 Security 25 15 17 4 3 28 9 62 11 235
2020 Science and technology 27 4 16 2 5 37 8 57 13 45
2020 Legal services 17 19 27 3 9 21 3 48 16 70
2020 Administration and operations 23 17 22 6 4 22 7 57 13 1320
2020 Human resources 23 22 21 4 2 23 4 61 9 440
2020 Financial management 22 25 16 6 1 23 7 68 10 190
2020 Procurement 23 30 12 8 3 21 4 70 14 75
2020 Real property 17 13 30 7 6 24 2 41 19 90
2020 Material management 41 10 26 7 2 11 4 60 10 45
2020 Information management 19 18 22 10 6 20 5 50 20 305
2020 Information technology 20 17 16 4 5 32 6 60 14 185
2020 Internal audit 9 16 18 21 4 27 5 37 37 25
2020 Data sciences 24 14 23 10 3 21 5 51 18 35
2020 Policy 21 11 19 9 5 32 2 49 22 115
2020 Project management 12 20 23 4 3 33 4 51 12 70
2020 Other services to the public 23 19 24 4 5 21 4 57 11 190
2020 None of the above 21 15 25 6 5 23 4 50 16 430
2019 Client contact centre 27 16 21 3 2 19 12 63 7 190
2019 Health care practitioners 20 20 17 4 2 25 12 64 10 65
2019 Federal regulators 35 22 13 3 8 14 5 70 13 35
2019 Compliance, inspection and enforcement 24 12 27 6 6 17 8 48 16 100
2019 Communications or public affairs 20 22 19 2 3 26 8 64 8 120
2019 Access to information and privacy 18 7 17 5 7 25 19 46 23 55
2019 Security 18 13 28 5 3 22 11 46 12 280
2019 Science and technology 22 20 6 7 0 25 21 77 12 45
2019 Legal services 16 13 24 8 5 27 8 45 19 60
2019 Administration and operations 21 17 25 4 3 22 8 55 10 1470
2019 Human resources 22 21 22 4 3 22 6 60 10 510
2019 Financial management 19 21 19 2 3 28 7 62 8 210
2019 Procurement 31 15 22 2 1 22 7 64 5 80
2019 Real property 23 10 29 3 5 24 7 48 11 95
2019 Material management 25 26 18 1 5 13 12 68 8 50
2019 Information management 21 17 24 7 4 21 7 52 15 355
2019 Information technology 23 16 18 4 4 26 8 59 13 175
2019 Internal audit 7 13 27 0 10 39 4 36 17 30
2019 Data sciences 21 17 24 7 2 20 10 54 13 40
2019 Policy 24 14 25 8 6 21 2 50 18 135
2019 Project management 19 21 26 6 6 18 4 51 15 100
2019 Other services to the public 27 13 26 4 3 17 10 55 9 220
2019 None of the above 25 12 23 5 4 23 8 54 13 480

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 19 19 6 5 9 1 66 13 110
2024 Health care practitioners 29 26 13 12 5 12 3 65 19 65
2024 Intelligence analysts 16 29 18 8 8 18 2 57 20 270
2024 Federal regulators 39 16 8 6 13 19 0 68 23 15
2024 Compliance, inspection and enforcement 19 28 17 6 11 16 3 58 21 60
2024 Communications or public affairs 21 37 16 9 3 10 4 67 14 110
2024 Access to information and privacy 24 28 27 3 4 12 3 61 8 60
2024 Security 33 23 14 4 6 17 3 71 12 175
2024 Science and technology 40 24 15 1 4 16 1 77 6 90
2024 Legal services 31 26 18 6 5 10 4 66 13 70
2024 Administration and operations 31 27 16 5 4 14 2 69 11 1185
2024 Human resources 25 32 16 6 6 14 1 68 13 445
2024 Financial management 28 37 15 3 3 11 2 75 8 180
2024 Procurement 34 27 12 4 1 17 4 79 6 75
2024 Real property 29 27 16 14 4 9 1 62 21 80
2024 Material management 29 37 12 5 5 9 2 75 12 45
2024 Information management 30 30 16 5 7 11 1 69 13 255
2024 Information technology 37 27 14 3 5 13 2 75 9 295
2024 Data sciences 36 23 28 3 0 10 0 66 3 30
2024 Policy 31 26 14 10 3 14 2 68 16 195
2024 Project management 20 27 24 8 8 13 1 54 18 110
2024 Other services to the public 33 27 21 2 4 10 3 69 7 175
2024 None of the above 32 25 15 6 7 13 3 68 15 300
2022 Client contact centre 36 28 16 3 3 12 3 75 7 140
2022 Health care practitioners 32 24 18 3 6 14 1 67 11 65
2022 Federal regulators 33 22 19 5 8 13 0 63 15 25
2022 Compliance, inspection and enforcement 27 23 14 9 6 17 3 63 20 120
2022 Communications or public affairs 28 28 19 5 3 16 1 68 10 80
2022 Access to information and privacy 37 30 20 5 5 3 0 69 10 50
2022 Security 33 30 13 5 6 12 2 73 13 265
2022 Science and technology 36 18 18 3 2 22 2 70 7 65
2022 Legal services 20 29 22 8 7 11 3 57 17 75
2022 Administration and operations 30 29 19 5 4 11 2 67 11 1100
2022 Human resources 27 35 17 5 3 11 1 70 9 420
2022 Financial management 31 30 17 5 4 11 1 70 10 205
2022 Procurement 28 32 17 4 4 10 5 70 10 75
2022 Real property 25 30 20 8 4 11 1 63 14 95
2022 Material management 37 31 13 1 2 13 4 81 4 50
2022 Information management 27 33 14 6 5 13 2 71 13 300
2022 Information technology 39 31 11 2 4 10 3 81 7 235
2022 Internal audit 39 29 13 0 5 13 0 78 6 25
2022 Data sciences 23 26 30 5 9 7 0 53 15 35
2022 Policy 27 33 15 7 4 12 1 69 14 155
2022 Project management 25 35 14 7 7 11 2 68 16 115
2022 Other services to the public 39 22 17 5 4 11 1 70 10 200
2022 None of the above 25 26 20 8 4 15 3 61 15 385
2020 Client contact centre 40 22 20 4 4 9 1 69 9 140
2020 Health care practitioners 31 23 23 1 6 15 0 64 9 60
2020 Federal regulators 33 22 26 0 11 8 0 60 12 25
2020 Compliance, inspection and enforcement 28 30 22 9 5 5 1 62 15 80
2020 Communications or public affairs 26 25 31 5 6 6 2 55 12 90
2020 Access to information and privacy 31 24 27 5 7 6 0 58 13 40
2020 Security 36 26 17 4 3 10 3 72 8 230
2020 Science and technology 37 14 23 1 4 20 1 64 6 45
2020 Legal services 26 29 19 3 8 14 1 65 12 70
2020 Administration and operations 35 25 20 7 4 8 2 66 12 1325
2020 Human resources 32 30 20 4 2 10 1 70 8 440
2020 Financial management 35 37 11 7 2 6 2 79 9 190
2020 Procurement 34 30 16 7 5 6 1 70 14 80
2020 Real property 29 31 16 9 6 9 0 66 16 95
2020 Material management 43 15 22 6 1 12 0 66 9 45
2020 Information management 27 27 24 9 6 6 0 58 16 305
2020 Information technology 32 27 15 6 5 12 3 70 13 185
2020 Internal audit 23 16 35 13 8 5 0 41 22 25
2020 Data sciences 32 37 16 10 3 3 0 70 13 35
2020 Policy 37 20 16 12 4 9 2 64 18 115
2020 Project management 21 32 21 10 4 12 0 60 16 70
2020 Other services to the public 29 26 24 5 6 9 1 62 12 190
2020 None of the above 31 22 22 7 5 11 1 61 14 425
2019 Client contact centre 45 24 16 2 2 8 3 77 5 190
2019 Health care practitioners 36 27 12 2 4 15 4 78 7 65
2019 Federal regulators 43 27 11 3 8 5 3 76 12 35
2019 Compliance, inspection and enforcement 33 21 24 7 6 5 4 59 15 95
2019 Communications or public affairs 40 31 14 5 3 7 0 76 9 120
2019 Access to information and privacy 33 12 21 5 7 11 10 57 16 55
2019 Security 32 25 22 5 2 11 3 67 8 280
2019 Science and technology 37 35 11 0 0 13 5 87 0 45
2019 Legal services 28 25 20 5 5 16 1 64 12 60
2019 Administration and operations 38 29 18 4 3 8 1 73 7 1470
2019 Human resources 37 30 17 5 2 8 1 74 7 510
2019 Financial management 42 28 15 0 3 11 1 79 4 210
2019 Procurement 45 26 15 4 0 8 2 79 4 80
2019 Real property 41 30 20 2 3 4 0 74 5 95
2019 Material management 39 32 16 1 5 6 1 77 6 50
2019 Information management 36 25 22 5 4 8 1 66 10 350
2019 Information technology 41 22 18 3 3 11 2 72 7 175
2019 Internal audit 18 27 21 7 10 14 4 54 20 30
2019 Data sciences 31 34 25 2 2 1 4 69 5 40
2019 Policy 35 26 18 6 8 7 0 66 15 135
2019 Project management 29 28 21 7 6 8 1 63 14 100
2019 Other services to the public 39 26 21 3 2 7 2 71 6 220
2019 None of the above 40 20 18 5 3 10 2 69 10 480

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 15 85 110
2024 Health care practitioners 12 88 65
2024 Intelligence analysts 13 87 270
2024 Federal regulators 6 94 15
2024 Compliance, inspection and enforcement 22 78 60
2024 Communications or public affairs 13 87 110
2024 Access to information and privacy 20 80 60
2024 Security 15 85 175
2024 Science and technology 7 93 90
2024 Legal services 18 82 70
2024 Administration and operations 11 89 1185
2024 Human resources 19 81 450
2024 Financial management 15 85 180
2024 Procurement 19 81 75
2024 Real property 10 90 80
2024 Material management 6 94 45
2024 Information management 13 87 255
2024 Information technology 13 87 295
2024 Internal audit 14 86 20
2024 Evaluation 20 80 15
2024 Data sciences 14 86 30
2024 Policy 20 80 195
2024 Project management 18 82 110
2024 Other services to the public 10 90 175
2024 None of the above 13 87 300
2022 Client contact centre 12 88 140
2022 Health care practitioners 16 84 65
2022 Federal regulators 7 93 25
2022 Compliance, inspection and enforcement 12 88 120
2022 Communications or public affairs 6 94 80
2022 Access to information and privacy 21 79 50
2022 Security 10 90 265
2022 Science and technology 22 78 65
2022 Legal services 6 94 75
2022 Administration and operations 10 90 1105
2022 Human resources 10 90 425
2022 Financial management 11 89 205
2022 Procurement 11 89 75
2022 Real property 12 88 95
2022 Material management 2 98 50
2022 Information management 12 88 300
2022 Information technology 9 91 235
2022 Internal audit 12 88 25
2022 Evaluation 0 100 15
2022 Data sciences 5 95 35
2022 Policy 17 83 155
2022 Project management 11 89 115
2022 Other services to the public 8 92 200
2022 None of the above 10 90 385
2020 Client contact centre 18 82 140
2020 Health care practitioners 15 85 60
2020 Federal regulators 4 96 30
2020 Compliance, inspection and enforcement 9 91 80
2020 Communications or public affairs 6 94 90
2020 Access to information and privacy 17 83 40
2020 Security 11 89 235
2020 Science and technology 13 87 45
2020 Legal services 16 84 70
2020 Administration and operations 9 91 1325
2020 Human resources 11 89 440
2020 Financial management 8 92 190
2020 Procurement 15 85 80
2020 Real property 10 90 95
2020 Material management 5 95 45
2020 Information management 12 88 305
2020 Information technology 10 90 185
2020 Internal audit 8 92 25
2020 Data sciences 16 84 35
2020 Policy 11 89 115
2020 Project management 12 88 70
2020 Other services to the public 14 86 185
2020 None of the above 7 93 425
2019 Client contact centre 19 81 190
2019 Health care practitioners 10 90 65
2019 Federal regulators 8 92 35
2019 Compliance, inspection and enforcement 17 83 100
2019 Communications or public affairs 10 90 120
2019 Access to information and privacy 21 79 55
2019 Security 15 85 280
2019 Science and technology 6 94 45
2019 Legal services 16 84 60
2019 Administration and operations 14 86 1475
2019 Human resources 14 86 510
2019 Financial management 12 88 210
2019 Procurement 17 83 80
2019 Real property 11 89 95
2019 Material management 9 91 50
2019 Information management 14 86 355
2019 Information technology 10 90 175
2019 Internal audit 10 90 30
2019 Data sciences 21 79 40
2019 Policy 15 85 135
2019 Project management 15 85 100
2019 Other services to the public 10 90 220
2019 None of the above 13 87 480

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 40 60 15
2024 Intelligence analysts 45 55 40
2024 Compliance, inspection and enforcement 59 41 15
2024 Communications or public affairs 67 33 15
2024 Access to information and privacy 69 31 10
2024 Security 50 50 30
2024 Legal services 36 64 15
2024 Administration and operations 53 47 135
2024 Human resources 70 30 90
2024 Financial management 73 27 25
2024 Procurement 56 44 15
2024 Information management 56 44 35
2024 Information technology 62 38 40
2024 Policy 64 36 40
2024 Project management 60 40 20
2024 Other services to the public 61 39 20
2024 None of the above 62 38 45
2022 Client contact centre 70 30 15
2022 Health care practitioners 41 59 10
2022 Compliance, inspection and enforcement 43 57 15
2022 Access to information and privacy 46 54 10
2022 Security 40 60 25
2022 Science and technology 43 57 10
2022 Administration and operations 46 54 115
2022 Human resources 57 43 45
2022 Financial management 67 33 20
2022 Real property 52 48 10
2022 Information management 39 61 40
2022 Information technology 28 72 20
2022 Policy 48 52 20
2022 Project management 61 39 15
2022 Other services to the public 41 59 20
2022 None of the above 45 55 40
2020 Client contact centre 40 60 25
2020 Security 38 62 25
2020 Legal services 70 30 10
2020 Administration and operations 45 55 120
2020 Human resources 57 43 45
2020 Financial management 31 69 15
2020 Procurement 92 8 10
2020 Information management 50 50 35
2020 Information technology 73 27 20
2020 Policy 31 69 10
2020 Other services to the public 43 57 25
2020 None of the above 47 53 30

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 71 29 15
2024 Intelligence analysts 70 30 35
2024 Compliance, inspection and enforcement 66 34 15
2024 Communications or public affairs 59 41 15
2024 Access to information and privacy 39 61 10
2024 Security 69 31 30
2024 Legal services 88 12 15
2024 Administration and operations 68 32 135
2024 Human resources 74 26 90
2024 Financial management 69 31 25
2024 Procurement 71 29 15
2024 Information management 68 32 35
2024 Information technology 60 40 40
2024 Policy 71 29 40
2024 Project management 74 26 20
2024 Other services to the public 75 25 20
2024 None of the above 69 31 45
2022 Client contact centre 87 13 15
2022 Health care practitioners 70 30 10
2022 Compliance, inspection and enforcement 63 37 15
2022 Access to information and privacy 93 7 10
2022 Security 72 28 25
2022 Science and technology 71 29 10
2022 Administration and operations 63 37 115
2022 Human resources 85 15 45
2022 Financial management 68 32 20
2022 Real property 71 29 10
2022 Information management 75 25 40
2022 Information technology 78 22 20
2022 Policy 81 19 20
2022 Project management 85 15 15
2022 Other services to the public 68 32 20
2022 None of the above 62 38 40
2020 Client contact centre 75 25 25
2020 Security 81 19 25
2020 Legal services 81 19 10
2020 Administration and operations 76 24 120
2020 Human resources 84 16 45
2020 Financial management 49 51 15
2020 Procurement 77 23 10
2020 Information management 76 24 35
2020 Information technology 62 38 20
2020 Policy 92 8 10
2020 Other services to the public 54 46 25
2020 None of the above 65 35 30
2019 Client contact centre 86 14 35
2019 Compliance, inspection and enforcement 64 36 15
2019 Communications or public affairs 92 8 10
2019 Access to information and privacy 74 26 10
2019 Security 90 10 40
2019 Legal services 79 21 10
2019 Administration and operations 79 21 200
2019 Human resources 87 13 70
2019 Financial management 80 20 25
2019 Procurement 80 20 15
2019 Real property 91 9 10
2019 Information management 74 26 50
2019 Information technology 72 28 20
2019 Policy 85 15 20
2019 Project management 53 47 15
2019 Other services to the public 88 12 25
2019 None of the above 82 18 60

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 25 7 11 6 0 0 76 17 10
2024 Intelligence analysts 33 43 4 10 11 0 0 75 21 25
2024 Security 40 41 0 14 5 0 0 81 19 20
2024 Legal services 25 41 26 8 0 0 0 66 8 10
2024 Administration and operations 42 44 3 7 3 0 0 87 10 90
2024 Human resources 40 40 5 12 0 2 0 82 13 65
2024 Financial management 42 38 0 20 0 0 0 80 20 20
2024 Procurement 87 7 0 6 0 0 0 94 6 10
2024 Information management 41 47 0 8 4 0 0 88 12 25
2024 Information technology 45 40 4 7 0 4 0 88 8 25
2024 Policy 61 17 6 10 5 0 0 78 15 30
2024 Project management 69 19 0 0 6 0 6 94 6 15
2024 Other services to the public 51 22 5 9 12 0 0 73 21 15
2024 None of the above 52 23 8 11 6 0 0 75 17 30
2022 Client contact centre 62 31 7 0 0 0 0 93 0 15
2022 Compliance, inspection and enforcement 31 28 0 32 9 0 0 59 41 10
2022 Access to information and privacy 52 38 0 9 0 0 0 91 9 10
2022 Security 35 56 4 5 0 0 0 91 5 20
2022 Science and technology 17 63 0 13 0 7 0 86 14 10
2022 Administration and operations 44 39 4 6 5 1 0 85 12 75
2022 Human resources 46 40 0 10 5 0 0 85 15 40
2022 Financial management 41 20 6 15 18 0 0 61 33 15
2022 Information management 58 26 6 3 6 0 0 84 10 30
2022 Information technology 41 32 22 5 0 0 0 73 5 15
2022 Policy 35 45 11 9 0 0 0 80 9 20
2022 Project management 37 44 0 19 0 0 0 81 19 10
2022 Other services to the public 51 32 6 0 10 0 0 84 10 15
2022 None of the above 50 31 7 6 0 6 0 86 6 25
2020 Client contact centre 38 19 26 17 0 0 0 57 17 20
2020 Security 44 51 0 5 0 0 0 95 5 20
2020 Administration and operations 42 37 7 5 5 2 0 81 11 90
2020 Human resources 42 45 5 8 0 0 0 87 8 40
2020 Information management 57 30 4 10 0 0 0 87 10 30
2020 Information technology 57 26 8 9 0 0 0 83 9 10
2020 Policy 43 57 0 0 0 0 0 100 0 10
2020 Other services to the public 36 31 5 28 0 0 0 67 28 15
2020 None of the above 55 29 0 12 5 0 0 83 17 20
2019 Client contact centre 51 36 4 9 0 0 0 87 9 30
2019 Compliance, inspection and enforcement 49 19 14 0 18 0 0 68 18 10
2019 Communications or public affairs 64 12 17 8 0 0 0 76 8 10
2019 Security 46 35 8 8 3 0 0 81 11 35
2019 Administration and operations 58 27 5 7 1 1 0 86 9 155
2019 Human resources 51 32 2 5 5 3 2 88 10 60
2019 Financial management 47 32 0 10 10 0 0 80 20 20
2019 Procurement 60 7 9 7 17 0 0 67 24 10
2019 Information management 55 26 3 16 0 0 0 81 16 35
2019 Information technology 49 28 8 8 0 8 0 83 8 15
2019 Policy 78 16 0 0 0 5 0 100 0 20
2019 Other services to the public 59 16 5 5 0 3 13 89 6 20
2019 None of the above 58 23 9 10 0 0 0 81 10 50

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 34 7 3 5 2 2 84 9 110
2024 Health care practitioners 41 44 6 6 2 1 0 86 8 65
2024 Intelligence analysts 40 34 9 4 5 3 4 80 10 270
2024 Federal regulators 66 9 0 0 13 5 7 85 15 15
2024 Compliance, inspection and enforcement 38 29 5 11 11 2 3 71 24 60
2024 Communications or public affairs 38 37 9 4 5 1 6 81 10 110
2024 Access to information and privacy 55 26 11 1 0 5 1 87 2 60
2024 Security 40 36 6 6 3 4 6 84 9 175
2024 Science and technology 53 28 8 2 4 3 3 86 6 90
2024 Legal services 39 29 6 9 5 5 7 77 16 70
2024 Administration and operations 42 29 9 7 6 4 3 77 13 1180
2024 Human resources 42 36 8 5 5 2 1 81 11 450
2024 Financial management 40 36 7 7 3 2 4 81 11 180
2024 Procurement 51 31 5 5 4 0 3 85 9 75
2024 Real property 47 28 11 6 3 1 3 78 10 80
2024 Material management 40 35 8 6 3 4 5 82 10 45
2024 Information management 38 35 7 8 4 4 4 79 13 255
2024 Information technology 44 32 8 6 3 3 4 82 10 295
2024 Internal audit 28 46 11 14 0 0 0 75 14 20
2024 Evaluation 37 33 13 0 0 5 12 84 0 15
2024 Data sciences 34 49 5 6 6 0 0 83 12 30
2024 Policy 53 29 3 6 5 3 1 85 12 195
2024 Project management 43 34 11 4 3 4 2 81 7 110
2024 Other services to the public 43 29 9 6 7 4 2 76 14 175
2024 None of the above 43 26 8 7 7 4 6 75 16 300
2022 Client contact centre 42 33 10 7 3 3 2 79 11 140
2022 Health care practitioners 52 28 3 8 5 0 4 84 13 65
2022 Federal regulators 36 24 6 9 13 4 9 68 25 25
2022 Compliance, inspection and enforcement 37 26 10 11 8 2 6 68 21 120
2022 Communications or public affairs 46 24 6 8 1 10 5 82 11 80
2022 Access to information and privacy 38 47 1 5 4 2 3 90 9 50
2022 Security 42 34 10 4 3 3 4 83 7 265
2022 Science and technology 41 28 2 12 3 4 10 80 18 65
2022 Legal services 33 35 10 6 9 4 3 73 16 75
2022 Administration and operations 41 32 8 6 5 4 4 79 12 1105
2022 Human resources 49 34 5 5 4 1 2 86 9 420
2022 Financial management 47 31 5 3 6 3 4 84 10 205
2022 Procurement 60 23 4 10 0 2 1 86 10 75
2022 Real property 46 28 9 8 5 3 1 77 14 95
2022 Material management 40 33 12 0 2 5 7 84 2 50
2022 Information management 42 32 10 6 4 2 5 79 10 300
2022 Information technology 48 32 6 4 2 4 4 87 6 235
2022 Internal audit 66 27 0 3 0 0 3 97 3 25
2022 Evaluation 48 11 8 6 0 19 7 80 9 15
2022 Data sciences 34 37 5 14 2 4 4 78 17 35
2022 Policy 53 27 7 6 4 2 2 83 10 150
2022 Project management 48 35 6 4 3 0 4 86 8 115
2022 Other services to the public 40 32 9 7 4 6 2 78 12 200
2022 None of the above 33 33 10 8 6 6 5 73 15 385
2020 Client contact centre 40 34 10 10 3 1 2 77 13 145
2020 Health care practitioners 44 27 14 6 7 0 2 72 13 60
2020 Federal regulators 56 26 7 4 7 0 0 82 11 30
2020 Compliance, inspection and enforcement 36 34 13 11 2 3 0 72 14 80
2020 Communications or public affairs 41 27 16 11 2 2 1 70 14 90
2020 Access to information and privacy 53 31 10 0 0 5 2 90 0 40
2020 Security 47 28 9 4 3 4 5 82 8 235
2020 Science and technology 46 29 7 9 4 2 2 79 13 45
2020 Legal services 46 40 6 2 4 2 0 88 7 70
2020 Administration and operations 46 30 10 6 4 3 2 80 10 1325
2020 Human resources 52 28 10 5 2 1 2 83 7 440
2020 Financial management 50 29 12 4 1 1 4 83 5 190
2020 Procurement 42 29 9 6 5 8 2 78 12 80
2020 Real property 49 24 8 13 3 0 2 74 17 95
2020 Material management 48 23 13 1 9 1 5 76 11 45
2020 Information management 48 29 7 7 3 2 3 82 11 305
2020 Information technology 52 29 9 3 4 1 1 84 8 185
2020 Internal audit 38 44 9 9 0 0 0 82 9 25
2020 Data sciences 48 29 8 8 7 0 0 77 15 35
2020 Policy 64 23 5 7 1 0 0 87 8 115
2020 Project management 49 31 5 10 4 0 0 80 15 70
2020 Other services to the public 30 34 12 13 5 1 4 68 18 185
2020 None of the above 41 26 15 7 4 3 5 72 12 425
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 26 8 6 8 1 0 78 14 110
2024 Health care practitioners 51 32 5 8 4 0 0 83 12 65
2024 Intelligence analysts 50 29 7 6 7 0 1 80 13 270
2024 Federal regulators 74 7 0 5 13 0 0 82 18 15
2024 Compliance, inspection and enforcement 37 31 6 5 19 2 0 70 24 60
2024 Communications or public affairs 58 24 7 5 7 0 0 82 11 110
2024 Access to information and privacy 53 31 12 5 0 0 0 84 5 60
2024 Security 52 30 7 3 4 2 1 85 8 175
2024 Science and technology 58 22 6 10 2 2 0 81 13 90
2024 Legal services 57 24 8 5 4 2 0 83 8 70
2024 Administration and operations 49 26 9 7 8 1 1 76 15 1185
2024 Human resources 52 27 5 7 8 1 0 80 15 450
2024 Financial management 53 26 8 5 7 1 1 80 12 180
2024 Procurement 56 29 6 1 6 0 2 87 7 75
2024 Real property 45 31 9 7 5 0 4 78 12 80
2024 Material management 54 38 2 3 4 0 0 91 7 45
2024 Information management 49 30 5 7 8 0 0 80 15 255
2024 Information technology 58 25 7 3 6 1 1 84 9 295
2024 Internal audit 37 43 14 6 0 0 0 80 6 20
2024 Evaluation 57 36 0 7 0 0 0 93 7 15
2024 Data sciences 48 37 8 3 4 0 0 85 7 30
2024 Policy 67 17 5 5 6 0 0 84 11 195
2024 Project management 55 27 3 8 4 3 0 85 12 110
2024 Other services to the public 51 26 9 9 5 0 0 77 13 175
2024 None of the above 60 19 6 6 7 2 1 81 13 300
2022 Client contact centre 47 31 10 3 5 4 1 82 8 140
2022 Health care practitioners 56 24 7 8 6 0 0 80 13 65
2022 Federal regulators 51 18 0 4 24 4 0 71 29 25
2022 Compliance, inspection and enforcement 46 25 3 12 12 2 0 72 25 120
2022 Communications or public affairs 56 28 5 2 7 0 2 86 9 80
2022 Access to information and privacy 49 33 6 8 5 0 0 81 13 50
2022 Security 52 29 7 4 5 1 1 83 9 265
2022 Science and technology 53 27 3 6 9 2 0 82 15 65
2022 Legal services 50 23 13 8 7 0 0 73 14 75
2022 Administration and operations 53 26 7 7 6 0 0 80 13 1105
2022 Human resources 57 26 5 4 6 1 0 84 10 425
2022 Financial management 59 24 7 4 5 1 1 84 9 205
2022 Procurement 56 30 7 4 3 0 1 87 7 75
2022 Real property 43 31 8 8 10 0 0 74 18 95
2022 Material management 64 26 4 0 4 2 0 91 5 50
2022 Information management 49 29 6 8 7 1 0 78 15 300
2022 Information technology 57 27 7 6 4 0 0 84 9 235
2022 Internal audit 52 41 0 7 0 0 0 93 7 25
2022 Evaluation 62 30 0 0 0 8 0 100 0 15
2022 Data sciences 52 24 9 13 3 0 0 76 15 35
2022 Policy 67 18 6 6 3 0 0 85 9 155
2022 Project management 54 26 9 4 6 0 1 80 10 115
2022 Other services to the public 56 23 7 6 6 1 0 80 12 195
2022 None of the above 46 29 11 5 7 0 1 76 13 385
2020 Client contact centre 49 25 12 9 3 0 1 75 13 145
2020 Health care practitioners 46 31 4 8 11 0 0 77 19 60
2020 Federal regulators 53 18 15 7 4 4 0 73 11 30
2020 Compliance, inspection and enforcement 42 31 6 12 8 1 0 74 19 80
2020 Communications or public affairs 43 36 11 7 3 0 0 79 10 90
2020 Access to information and privacy 54 28 3 8 7 0 0 82 15 40
2020 Security 52 28 7 6 5 1 1 82 11 235
2020 Science and technology 51 29 9 5 6 0 0 80 11 45
2020 Legal services 43 38 7 8 3 1 0 81 11 70
2020 Administration and operations 47 30 8 8 6 1 0 78 14 1320
2020 Human resources 54 29 8 4 5 0 0 84 8 440
2020 Financial management 50 35 9 3 2 0 0 85 5 190
2020 Procurement 45 32 7 5 7 3 0 80 12 80
2020 Real property 54 27 6 6 6 0 0 82 12 95
2020 Material management 45 32 6 1 15 0 0 77 16 45
2020 Information management 50 29 9 6 5 0 0 79 11 305
2020 Information technology 55 24 9 5 5 1 0 81 10 180
2020 Internal audit 52 30 9 4 5 0 0 82 9 25
2020 Data sciences 40 40 5 10 5 0 0 80 15 35
2020 Policy 57 28 3 9 3 0 0 85 12 115
2020 Project management 47 30 7 7 9 0 0 77 16 70
2020 Other services to the public 37 30 10 13 9 1 0 67 23 190
2020 None of the above 43 30 9 11 6 1 0 74 17 425

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 7 11 4 39 7 33 71 11 110
2024 Health care practitioners 1 5 10 9 43 8 24 75 10 65
2024 Intelligence analysts 4 5 13 10 37 5 26 69 12 270
2024 Federal regulators 20 4 0 0 39 7 30 62 38 15
2024 Compliance, inspection and enforcement 1 6 19 8 33 13 20 61 11 60
2024 Communications or public affairs 0 3 7 7 40 9 33 81 6 110
2024 Access to information and privacy 0 2 12 5 45 8 27 78 4 55
2024 Security 4 4 12 6 38 9 27 69 13 175
2024 Science and technology 0 1 10 2 53 7 27 84 1 90
2024 Legal services 6 5 11 9 36 4 29 67 17 70
2024 Administration and operations 2 4 14 5 45 4 26 71 9 1180
2024 Human resources 4 4 13 7 38 6 28 68 12 445
2024 Financial management 4 8 10 10 43 6 19 71 15 180
2024 Procurement 1 1 17 6 34 6 34 67 4 75
2024 Real property 5 6 12 6 52 4 15 72 13 80
2024 Material management 2 1 20 5 43 6 23 67 4 45
2024 Information management 5 6 14 9 38 6 22 64 16 255
2024 Information technology 5 5 12 5 44 7 22 69 14 295
2024 Internal audit 0 5 15 26 35 5 14 75 6 20
2024 Evaluation 7 7 14 13 43 7 10 67 16 15
2024 Data sciences 6 3 8 5 61 3 12 79 11 30
2024 Policy 3 8 13 7 37 7 24 64 17 195
2024 Project management 2 7 11 12 42 6 19 73 12 110
2024 Other services to the public 5 4 14 5 41 4 27 67 13 175
2024 None of the above 3 5 10 5 47 6 25 75 10 300
2022 Client contact centre 3 7 15 2 48 4 22 67 13 135
2022 Health care practitioners 5 7 13 7 51 3 15 70 14 65
2022 Federal regulators 10 4 5 0 53 7 21 74 19 25
2022 Compliance, inspection and enforcement 2 8 13 3 46 7 21 68 14 120
2022 Communications or public affairs 0 6 10 6 47 3 27 77 9 80
2022 Access to information and privacy 2 4 14 8 34 4 35 68 8 50
2022 Security 3 4 9 7 50 5 23 78 9 265
2022 Science and technology 1 4 6 7 53 5 25 85 7 65
2022 Legal services 2 5 12 5 46 4 27 74 9 75
2022 Administration and operations 2 5 14 5 48 3 22 71 10 1100
2022 Human resources 2 4 13 7 44 4 25 72 9 420
2022 Financial management 3 5 13 5 45 5 23 70 11 205
2022 Procurement 1 7 17 5 48 4 17 68 10 75
2022 Real property 2 4 18 8 46 7 15 69 8 95
2022 Material management 1 1 15 4 40 17 21 72 4 50
2022 Information management 2 6 14 7 44 5 21 69 11 300
2022 Information technology 5 4 10 6 48 8 19 75 12 235
2022 Internal audit 0 13 12 18 46 0 11 72 14 25
2022 Evaluation 0 7 6 0 62 0 26 83 9 15
2022 Data sciences 0 7 25 3 35 0 30 54 11 35
2022 Policy 1 9 11 5 40 4 31 68 16 155
2022 Project management 3 8 13 5 38 2 30 64 17 115
2022 Other services to the public 3 7 12 7 45 3 22 70 13 195
2022 None of the above 3 4 14 7 38 7 26 67 12 385

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 35 17 8 7 4 0 67 16 105
2024 Health care practitioners 29 35 22 3 7 2 3 66 10 65
2024 Intelligence analysts 19 41 14 11 10 4 0 63 22 270
2024 Federal regulators 36 24 10 14 8 7 0 66 24 15
2024 Compliance, inspection and enforcement 18 34 14 20 11 3 0 54 32 60
2024 Communications or public affairs 23 41 13 8 12 3 1 66 20 110
2024 Access to information and privacy 21 48 15 9 5 0 2 70 15 55
2024 Security 27 37 16 7 9 4 1 68 16 175
2024 Science and technology 34 39 16 3 0 8 0 79 4 90
2024 Legal services 27 53 5 10 5 0 0 80 15 70
2024 Administration and operations 28 37 16 10 6 3 0 67 17 1185
2024 Human resources 24 42 17 6 7 3 0 69 14 445
2024 Financial management 27 44 14 5 6 2 1 74 12 180
2024 Procurement 35 40 7 12 3 4 0 78 15 75
2024 Real property 26 39 19 9 4 3 1 68 13 80
2024 Material management 28 36 28 3 5 0 0 64 8 45
2024 Information management 30 41 11 9 6 3 0 73 16 255
2024 Information technology 31 33 16 9 6 5 0 68 15 295
2024 Internal audit 31 24 45 0 0 0 0 55 0 20
2024 Evaluation 36 44 14 6 0 0 0 80 6 15
2024 Data sciences 15 35 34 12 0 4 0 52 12 30
2024 Policy 34 42 9 8 4 2 0 78 12 195
2024 Project management 25 33 25 8 3 7 0 62 11 110
2024 Other services to the public 27 40 14 7 9 4 0 70 16 175
2024 None of the above 28 40 14 10 6 2 1 69 16 300
2022 Client contact centre 29 44 12 4 6 3 1 77 11 140
2022 Health care practitioners 33 42 15 3 3 4 0 78 6 65
2022 Federal regulators 34 25 14 0 18 6 4 65 20 25
2022 Compliance, inspection and enforcement 23 44 14 10 7 2 0 68 17 120
2022 Communications or public affairs 22 50 15 9 4 0 0 72 12 80
2022 Access to information and privacy 37 35 16 9 3 0 0 72 12 50
2022 Security 27 44 12 7 6 3 0 74 13 265
2022 Science and technology 31 43 6 6 8 6 0 78 15 65
2022 Legal services 21 40 21 5 12 2 0 62 17 75
2022 Administration and operations 29 41 13 8 6 2 0 72 15 1105
2022 Human resources 33 40 11 6 6 3 0 75 13 425
2022 Financial management 31 38 16 7 5 3 0 72 12 205
2022 Procurement 33 41 10 11 3 2 0 75 15 75
2022 Real property 32 39 13 7 4 5 0 74 12 95
2022 Material management 27 36 16 8 1 11 0 71 10 50
2022 Information management 26 35 17 9 6 6 0 66 16 300
2022 Information technology 35 36 12 8 6 3 0 74 14 235
2022 Internal audit 60 35 5 0 0 0 0 95 0 25
2022 Evaluation 50 45 0 0 5 0 0 95 5 15
2022 Data sciences 24 35 19 11 8 3 0 61 20 35
2022 Policy 39 31 15 10 4 1 0 70 15 155
2022 Project management 27 47 10 6 5 3 1 77 12 115
2022 Other services to the public 30 37 14 9 5 5 0 71 15 200
2022 None of the above 24 36 17 9 10 4 0 63 20 385
2020 Client contact centre 36 35 15 10 4 1 0 71 14 145
2020 Health care practitioners 49 31 8 3 7 2 0 82 10 60
2020 Federal regulators 38 32 15 4 11 0 0 71 15 30
2020 Compliance, inspection and enforcement 29 36 13 16 2 2 0 67 19 80
2020 Communications or public affairs 38 34 13 8 5 2 0 73 13 90
2020 Access to information and privacy 44 34 7 5 7 3 0 79 13 40
2020 Security 41 39 11 5 0 3 1 83 5 230
2020 Science and technology 47 38 8 4 0 2 0 88 4 45
2020 Legal services 41 36 12 5 3 2 0 79 9 65
2020 Administration and operations 39 36 14 7 2 1 0 76 10 1325
2020 Human resources 46 38 9 3 1 2 0 86 5 440
2020 Financial management 46 38 10 3 2 1 0 85 5 190
2020 Procurement 34 46 13 0 4 4 0 83 4 80
2020 Real property 38 32 14 9 4 2 0 72 13 95
2020 Material management 26 49 18 2 5 2 0 75 7 45
2020 Information management 37 37 15 6 4 1 0 75 9 305
2020 Information technology 34 39 14 6 4 3 0 76 9 185
2020 Internal audit 57 30 4 9 0 0 0 87 9 25
2020 Data sciences 31 45 6 16 3 0 0 76 18 35
2020 Policy 43 44 8 3 3 0 0 87 6 115
2020 Project management 34 49 9 4 3 1 0 84 7 70
2020 Other services to the public 32 40 12 9 5 1 0 73 15 190
2020 None of the above 36 37 15 8 3 1 0 73 12 425
2019 Client contact centre 42 32 14 6 3 4 0 77 9 190
2019 Health care practitioners 41 35 14 6 4 0 0 76 10 65
2019 Federal regulators 37 31 19 11 3 0 0 67 14 35
2019 Compliance, inspection and enforcement 26 43 13 13 4 1 0 69 18 95
2019 Communications or public affairs 39 40 8 6 6 1 0 80 12 120
2019 Access to information and privacy 25 34 20 12 4 4 2 62 16 55
2019 Security 34 33 20 5 4 3 0 70 9 280
2019 Science and technology 25 30 15 16 2 10 2 62 21 45
2019 Legal services 36 40 11 10 3 0 0 76 13 60
2019 Administration and operations 39 38 13 5 3 2 0 79 8 1470
2019 Human resources 44 41 9 3 2 1 0 86 5 510
2019 Financial management 46 38 8 4 1 3 0 87 5 210
2019 Procurement 55 23 17 3 2 1 0 78 5 80
2019 Real property 41 34 18 3 3 2 0 76 6 95
2019 Material management 44 27 15 5 8 1 0 72 13 50
2019 Information management 37 38 16 6 2 1 0 76 9 355
2019 Information technology 42 32 15 5 2 2 1 77 7 175
2019 Internal audit 45 41 7 3 0 3 0 89 4 30
2019 Data sciences 25 46 13 15 0 2 0 72 16 40
2019 Policy 38 42 11 7 1 0 0 80 8 135
2019 Project management 37 41 7 12 2 1 0 79 14 100
2019 Other services to the public 38 36 15 4 5 2 1 76 9 220
2019 None of the above 37 34 17 5 3 3 1 74 8 475

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 5 27 45 16 7 110
2024 Health care practitioners 13 39 33 14 1 65
2024 Intelligence analysts 13 20 39 18 10 270
2024 Federal regulators 18 37 21 9 15 15
2024 Compliance, inspection and enforcement 9 22 23 33 13 60
2024 Communications or public affairs 4 19 46 27 5 110
2024 Access to information and privacy 8 22 38 20 12 60
2024 Security 18 25 32 18 6 175
2024 Science and technology 14 30 36 15 6 90
2024 Legal services 3 34 34 24 5 70
2024 Administration and operations 9 26 35 21 8 1185
2024 Human resources 8 28 36 20 7 445
2024 Financial management 11 26 30 26 6 180
2024 Procurement 8 24 45 17 6 75
2024 Real property 11 25 32 27 5 80
2024 Material management 18 26 28 26 2 45
2024 Information management 9 27 35 21 8 255
2024 Information technology 17 29 30 16 8 295
2024 Internal audit 9 15 52 24 0 20
2024 Evaluation 12 14 43 19 12 15
2024 Data sciences 20 19 28 27 5 30
2024 Policy 8 24 43 21 4 195
2024 Project management 7 20 52 15 6 110
2024 Other services to the public 9 27 37 20 7 175
2024 None of the above 11 27 38 19 6 300
2022 Client contact centre 10 33 33 17 6 140
2022 Health care practitioners 10 32 39 18 2 65
2022 Federal regulators 7 40 20 28 5 25
2022 Compliance, inspection and enforcement 14 23 34 24 4 120
2022 Communications or public affairs 6 29 36 24 5 80
2022 Access to information and privacy 11 35 29 21 3 50
2022 Security 14 28 35 18 5 265
2022 Science and technology 8 44 22 22 2 65
2022 Legal services 7 20 38 27 8 75
2022 Administration and operations 10 27 36 20 7 1105
2022 Human resources 9 26 41 19 5 420
2022 Financial management 11 31 33 19 6 205
2022 Procurement 8 32 37 19 4 75
2022 Real property 11 23 28 26 11 95
2022 Material management 12 27 31 26 5 50
2022 Information management 9 31 31 22 6 300
2022 Information technology 17 28 32 16 6 235
2022 Internal audit 0 41 59 0 0 25
2022 Evaluation 0 25 46 9 19 15
2022 Data sciences 22 18 44 14 2 35
2022 Policy 6 38 27 24 5 155
2022 Project management 17 32 22 23 7 115
2022 Other services to the public 8 30 37 22 3 200
2022 None of the above 10 28 32 21 9 385

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 25 9 5 1 3 1 84 7 110
2024 Health care practitioners 57 31 4 3 2 3 0 91 4 65
2024 Intelligence analysts 51 30 9 5 3 1 1 83 8 270
2024 Federal regulators 63 15 9 0 13 0 0 78 13 15
2024 Compliance, inspection and enforcement 45 18 13 11 8 5 0 66 20 60
2024 Communications or public affairs 61 21 7 5 3 2 0 84 9 110
2024 Access to information and privacy 66 20 12 2 0 1 0 87 2 60
2024 Security 53 26 9 3 2 5 1 85 5 175
2024 Science and technology 57 18 11 5 0 8 1 83 5 90
2024 Legal services 59 23 11 5 1 1 0 83 6 70
2024 Administration and operations 51 24 11 4 5 3 1 79 10 1185
2024 Human resources 53 26 9 4 4 4 0 82 9 450
2024 Financial management 51 31 8 2 3 2 2 86 6 180
2024 Procurement 54 33 7 2 1 0 2 89 4 75
2024 Real property 39 37 10 8 1 2 2 79 10 80
2024 Material management 44 37 8 4 4 3 0 84 8 45
2024 Information management 52 27 11 2 4 4 0 82 6 255
2024 Information technology 54 26 10 4 3 3 1 83 7 295
2024 Internal audit 37 37 25 0 0 0 0 75 0 20
2024 Evaluation 66 16 7 7 0 0 5 86 7 15
2024 Data sciences 54 26 11 6 0 3 0 82 6 30
2024 Policy 64 24 5 3 2 3 0 90 5 195
2024 Project management 53 27 9 4 1 5 0 85 6 110
2024 Other services to the public 52 25 10 5 3 2 3 81 9 175
2024 None of the above 55 26 8 4 5 1 1 83 9 300
2022 Client contact centre 47 28 14 3 3 5 1 79 7 140
2022 Health care practitioners 56 25 10 1 4 3 0 83 6 65
2022 Federal regulators 47 21 10 0 18 0 4 71 19 25
2022 Compliance, inspection and enforcement 45 22 13 10 5 5 1 71 16 120
2022 Communications or public affairs 63 24 6 4 2 1 0 87 6 80
2022 Access to information and privacy 52 29 10 2 4 3 0 84 5 50
2022 Security 57 25 8 2 2 4 2 88 4 265
2022 Science and technology 52 22 5 7 8 5 0 78 17 65
2022 Legal services 40 37 14 3 3 3 0 79 6 75
2022 Administration and operations 54 25 10 4 3 3 1 82 8 1105
2022 Human resources 55 25 8 4 4 3 2 83 9 420
2022 Financial management 57 23 7 4 5 1 2 83 10 205
2022 Procurement 62 27 5 1 2 1 1 92 3 75
2022 Real property 42 29 11 8 8 2 0 73 16 95
2022 Material management 54 25 14 0 1 6 0 84 1 50
2022 Information management 48 29 13 4 4 2 0 79 8 300
2022 Information technology 57 23 8 2 3 5 1 86 5 235
2022 Internal audit 67 33 0 0 0 0 0 100 0 25
2022 Evaluation 71 21 0 0 0 8 0 100 0 15
2022 Data sciences 53 24 15 0 5 3 0 79 6 35
2022 Policy 66 19 9 1 0 3 1 89 1 155
2022 Project management 60 26 9 1 3 2 1 87 4 115
2022 Other services to the public 57 22 10 5 2 3 0 82 8 200
2022 None of the above 53 22 12 3 6 3 1 79 9 385
2020 Client contact centre 44 33 11 5 5 1 0 78 10 140
2020 Health care practitioners 50 20 15 6 8 1 0 71 14 60
2020 Federal regulators 46 25 7 15 4 4 0 74 19 30
2020 Compliance, inspection and enforcement 34 24 23 8 4 8 1 63 12 80
2020 Communications or public affairs 48 30 12 4 4 2 0 80 8 90
2020 Access to information and privacy 44 21 20 0 7 8 0 71 8 40
2020 Security 49 24 11 5 3 7 1 80 8 230
2020 Science and technology 63 19 9 2 2 4 0 86 5 45
2020 Legal services 47 23 11 7 5 6 0 75 14 70
2020 Administration and operations 47 26 12 5 5 4 1 76 11 1320
2020 Human resources 53 28 9 3 3 4 0 84 6 440
2020 Financial management 50 33 9 4 1 3 1 86 4 190
2020 Procurement 45 27 11 2 5 10 1 80 8 80
2020 Real property 46 29 8 9 4 3 0 77 14 95
2020 Material management 43 26 14 0 13 3 0 72 14 45
2020 Information management 53 25 12 6 3 1 0 79 9 305
2020 Information technology 47 26 17 3 4 3 1 76 7 185
2020 Internal audit 56 26 14 4 0 0 0 82 4 25
2020 Data sciences 43 39 15 3 0 0 0 82 3 35
2020 Policy 51 29 9 5 2 2 1 83 7 115
2020 Project management 48 29 9 5 7 1 0 78 13 70
2020 Other services to the public 40 27 16 6 7 4 0 70 14 190
2020 None of the above 49 25 11 6 7 3 1 76 13 425

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 22 13 4 15 1 0 67 20 110
2024 Health care practitioners 49 28 8 7 7 0 0 77 15 65
2024 Intelligence analysts 47 26 5 9 11 2 1 75 20 270
2024 Federal regulators 63 7 5 5 19 0 0 70 24 15
2024 Compliance, inspection and enforcement 39 20 8 11 21 0 0 60 32 60
2024 Communications or public affairs 50 27 5 7 10 1 0 77 18 110
2024 Access to information and privacy 46 27 17 8 2 0 0 73 9 60
2024 Security 46 26 10 8 6 2 2 75 15 175
2024 Science and technology 55 17 5 13 7 3 0 74 20 90
2024 Legal services 48 23 11 4 9 5 0 75 13 65
2024 Administration and operations 43 22 10 11 12 1 1 67 23 1185
2024 Human resources 44 25 8 10 11 1 0 70 22 450
2024 Financial management 47 25 9 7 10 1 0 73 18 180
2024 Procurement 45 38 8 0 7 0 2 85 7 75
2024 Real property 38 25 8 10 15 1 2 66 26 80
2024 Material management 48 32 10 3 4 3 0 83 7 45
2024 Information management 43 27 8 9 11 2 0 71 20 255
2024 Information technology 45 26 8 9 9 2 1 73 19 295
2024 Internal audit 32 42 10 16 0 0 0 75 16 20
2024 Evaluation 54 33 0 13 0 0 0 87 13 15
2024 Data sciences 45 30 6 12 6 0 0 76 18 30
2024 Policy 55 19 8 10 8 1 0 74 18 195
2024 Project management 45 23 7 13 5 7 0 73 19 110
2024 Other services to the public 47 21 11 13 6 1 2 69 20 175
2024 None of the above 50 21 7 9 10 1 1 73 20 300
2022 Client contact centre 42 33 8 4 7 3 1 79 12 140
2022 Health care practitioners 47 26 4 16 7 0 0 73 23 65
2022 Federal regulators 42 21 0 0 34 4 0 65 35 25
2022 Compliance, inspection and enforcement 39 21 5 13 21 1 0 60 34 120
2022 Communications or public affairs 42 30 7 10 9 0 2 74 19 80
2022 Access to information and privacy 46 33 4 8 7 2 0 81 15 50
2022 Security 45 25 10 8 9 1 1 72 18 265
2022 Science and technology 43 19 8 15 13 2 0 63 29 65
2022 Legal services 37 21 14 22 7 0 0 58 28 75
2022 Administration and operations 47 22 9 9 11 1 0 70 20 1105
2022 Human resources 51 24 5 9 9 2 0 76 19 425
2022 Financial management 49 22 11 7 9 1 1 73 16 205
2022 Procurement 52 32 6 5 3 0 1 85 8 75
2022 Real property 43 26 6 11 14 1 0 69 25 95
2022 Material management 47 29 9 2 6 8 0 82 8 50
2022 Information management 39 26 12 9 11 2 0 67 21 300
2022 Information technology 50 22 9 10 7 2 0 74 17 235
2022 Internal audit 48 37 5 10 0 0 0 85 10 25
2022 Evaluation 52 21 5 6 16 0 0 73 22 15
2022 Data sciences 44 22 17 18 0 0 0 65 18 35
2022 Policy 57 19 10 9 4 0 0 77 13 155
2022 Project management 48 24 12 5 10 1 0 72 15 115
2022 Other services to the public 53 19 8 7 10 1 0 74 18 195
2022 None of the above 39 27 11 9 13 0 2 67 22 385
2020 Client contact centre 38 33 14 7 7 1 0 71 14 145
2020 Health care practitioners 41 25 10 5 20 0 0 65 25 60
2020 Federal regulators 40 15 15 23 8 0 0 55 30 25
2020 Compliance, inspection and enforcement 24 28 10 20 16 1 0 53 37 80
2020 Communications or public affairs 39 30 11 12 8 1 0 69 20 90
2020 Access to information and privacy 44 25 8 11 10 3 0 70 22 40
2020 Security 44 21 12 12 8 3 1 67 21 235
2020 Science and technology 47 21 12 8 13 0 0 68 21 45
2020 Legal services 40 23 9 16 8 3 0 65 25 70
2020 Administration and operations 38 28 12 11 10 0 1 67 21 1320
2020 Human resources 44 30 10 7 7 2 0 75 15 440
2020 Financial management 41 33 11 9 6 0 0 74 15 190
2020 Procurement 42 26 11 10 6 3 2 72 17 75
2020 Real property 43 24 8 13 12 0 0 67 25 90
2020 Material management 32 37 8 8 13 2 0 70 21 45
2020 Information management 42 29 8 12 9 0 1 71 21 305
2020 Information technology 37 31 12 9 10 1 0 69 19 180
2020 Internal audit 38 34 9 9 9 0 0 73 18 25
2020 Data sciences 34 38 13 8 7 0 0 72 15 35
2020 Policy 39 32 5 18 5 1 0 72 23 115
2020 Project management 39 24 12 12 13 0 0 63 25 70
2020 Other services to the public 34 23 12 14 14 2 0 59 28 190
2020 None of the above 38 27 11 10 12 1 1 67 22 425

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 35 12 7 17 3 0 63 25 110
2024 Health care practitioners 21 45 13 12 8 1 0 67 20 65
2024 Intelligence analysts 17 37 12 19 13 1 0 55 32 270
2024 Federal regulators 30 26 0 18 19 7 0 61 39 15
2024 Compliance, inspection and enforcement 11 31 8 26 22 1 0 43 49 60
2024 Communications or public affairs 13 36 18 11 18 3 0 51 30 110
2024 Access to information and privacy 20 45 11 10 11 3 0 67 21 60
2024 Security 27 39 14 9 8 2 1 68 17 175
2024 Science and technology 40 40 8 10 2 0 0 80 12 90
2024 Legal services 23 45 9 9 12 2 0 69 21 70
2024 Administration and operations 26 34 15 12 10 2 0 62 23 1185
2024 Human resources 21 41 15 12 8 2 1 64 20 450
2024 Financial management 21 38 19 13 9 2 0 59 22 180
2024 Procurement 28 41 10 12 2 6 2 75 15 75
2024 Real property 23 37 13 12 15 0 1 60 27 80
2024 Material management 30 42 17 2 8 0 0 72 11 45
2024 Information management 29 34 13 11 11 2 1 64 23 255
2024 Information technology 33 33 12 12 9 2 0 67 21 295
2024 Internal audit 9 66 17 9 0 0 0 74 9 20
2024 Evaluation 45 28 8 12 7 0 0 73 19 15
2024 Data sciences 12 45 26 14 0 4 0 58 15 30
2024 Policy 24 35 18 11 9 3 0 61 21 195
2024 Project management 18 39 18 13 10 1 0 58 23 110
2024 Other services to the public 17 42 14 10 12 2 1 62 23 175
2024 None of the above 27 33 14 14 10 1 1 61 25 300
2022 Client contact centre 24 34 11 17 9 3 2 61 28 140
2022 Health care practitioners 23 47 8 11 10 2 0 71 22 65
2022 Federal regulators 31 16 12 12 22 7 0 50 36 25
2022 Compliance, inspection and enforcement 22 30 13 17 17 1 0 53 34 120
2022 Communications or public affairs 22 38 13 19 8 1 0 60 27 80
2022 Access to information and privacy 28 44 19 7 3 0 0 71 9 50
2022 Security 29 35 17 7 11 1 1 65 18 265
2022 Science and technology 26 37 5 18 11 3 0 64 30 65
2022 Legal services 22 29 18 12 18 2 0 51 31 75
2022 Administration and operations 29 33 16 13 8 2 0 63 21 1105
2022 Human resources 28 44 11 9 7 2 0 73 16 425
2022 Financial management 26 43 12 10 8 1 0 69 18 205
2022 Procurement 27 39 16 6 12 0 0 66 18 75
2022 Real property 32 34 10 8 14 1 1 67 23 95
2022 Material management 26 46 14 6 5 2 0 73 12 50
2022 Information management 24 39 19 9 8 1 0 64 17 300
2022 Information technology 37 30 14 10 6 2 0 69 17 235
2022 Internal audit 35 52 8 5 0 0 0 88 5 25
2022 Evaluation 50 35 0 15 0 0 0 85 15 15
2022 Data sciences 17 42 12 17 10 2 0 60 28 35
2022 Policy 36 29 16 13 5 1 0 66 17 155
2022 Project management 28 38 17 10 6 1 1 66 16 115
2022 Other services to the public 28 32 12 17 10 1 1 61 27 200
2022 None of the above 21 34 13 16 11 4 1 57 29 385
2020 Client contact centre 34 26 22 9 7 2 0 61 16 140
2020 Health care practitioners 40 24 15 13 8 0 0 64 21 60
2020 Federal regulators 27 29 15 11 11 7 0 61 23 30
2020 Compliance, inspection and enforcement 26 25 15 29 4 1 0 52 33 80
2020 Communications or public affairs 28 23 21 15 13 0 0 50 28 90
2020 Access to information and privacy 27 26 20 7 17 3 0 54 26 40
2020 Security 38 30 12 9 8 3 1 70 17 235
2020 Science and technology 35 32 9 11 13 0 0 67 24 45
2020 Legal services 31 30 14 16 7 1 0 62 24 70
2020 Administration and operations 34 31 14 11 7 1 0 67 19 1325
2020 Human resources 39 32 16 7 3 3 0 73 10 440
2020 Financial management 34 41 14 7 3 1 0 76 10 190
2020 Procurement 26 41 11 9 11 2 0 68 20 80
2020 Real property 30 34 15 11 10 0 0 64 21 95
2020 Material management 21 38 19 15 8 0 0 59 22 45
2020 Information management 29 34 16 10 9 1 0 64 20 305
2020 Information technology 39 31 16 4 8 2 0 71 13 180
2020 Internal audit 30 39 18 9 4 0 0 69 13 25
2020 Data sciences 29 24 28 11 8 0 0 53 19 35
2020 Policy 41 30 16 7 3 2 0 73 11 115
2020 Project management 25 38 10 14 13 0 0 63 27 70
2020 Other services to the public 28 31 15 11 14 0 0 59 26 190
2020 None of the above 32 30 16 10 10 2 0 64 20 425
2019 Client contact centre 39 30 15 9 6 1 0 70 15 190
2019 Health care practitioners 24 36 18 13 9 0 0 60 22 65
2019 Federal regulators 22 35 27 8 5 3 0 58 14 35
2019 Compliance, inspection and enforcement 23 29 18 20 9 1 0 53 29 100
2019 Communications or public affairs 25 31 20 14 9 1 0 57 24 120
2019 Access to information and privacy 24 22 14 22 14 2 2 48 38 55
2019 Security 27 34 20 11 6 2 0 62 18 280
2019 Science and technology 28 33 16 11 5 7 0 65 18 45
2019 Legal services 30 22 18 21 8 0 0 53 29 60
2019 Administration and operations 30 35 15 12 7 2 0 66 19 1475
2019 Human resources 32 37 15 10 4 1 0 70 15 510
2019 Financial management 28 42 15 6 6 2 0 72 12 210
2019 Procurement 41 34 10 5 10 0 0 75 15 80
2019 Real property 27 41 19 7 4 1 0 69 12 95
2019 Material management 29 35 15 14 7 0 0 64 21 50
2019 Information management 25 33 22 11 8 1 0 59 19 355
2019 Information technology 31 33 18 13 3 2 1 66 16 175
2019 Internal audit 17 41 24 14 3 0 0 59 17 30
2019 Data sciences 25 34 19 18 5 0 0 59 22 40
2019 Policy 32 34 17 12 4 1 0 66 16 135
2019 Project management 18 42 15 16 9 1 0 61 25 100
2019 Other services to the public 29 37 14 9 9 1 1 67 19 220
2019 None of the above 30 31 18 8 9 2 1 63 18 480

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 36 7 16 15 0 0 62 31 15
2024 Health care practitioners 31 62 7 0 0 0 0 93 0 15
2024 Intelligence analysts 28 21 17 27 5 0 0 50 33 40
2024 Compliance, inspection and enforcement 8 29 6 39 7 11 0 41 52 15
2024 Communications or public affairs 32 39 3 21 6 0 0 71 27 30
2024 Access to information and privacy 29 44 8 12 6 0 0 73 18 15
2024 Security 30 52 3 12 0 3 0 85 12 40
2024 Legal services 19 61 10 11 0 0 0 79 11 10
2024 Administration and operations 20 46 11 13 6 2 1 68 20 250
2024 Human resources 15 61 8 10 4 2 0 77 15 125
2024 Financial management 17 59 14 6 4 0 1 76 10 75
2024 Procurement 18 49 16 17 0 0 0 67 17 25
2024 Real property 18 59 15 9 0 0 0 77 9 35
2024 Material management 17 66 5 12 0 0 0 83 12 15
2024 Information management 15 44 20 13 4 2 2 61 18 60
2024 Information technology 22 41 10 22 3 2 0 64 26 45
2024 Policy 14 56 9 17 2 2 0 71 20 60
2024 Project management 16 65 0 15 0 4 0 84 16 25
2024 Other services to the public 22 63 0 11 5 0 0 85 15 25
2024 None of the above 29 42 6 20 4 0 0 70 24 50
2022 Client contact centre 11 46 11 27 0 0 5 60 29 20
2022 Health care practitioners 20 38 0 30 12 0 0 58 42 10
2022 Compliance, inspection and enforcement 18 42 10 23 6 0 0 61 29 15
2022 Communications or public affairs 13 40 13 17 0 18 0 64 20 15
2022 Access to information and privacy 16 58 26 0 0 0 0 74 0 10
2022 Security 25 46 16 10 2 0 0 71 13 45
2022 Legal services 30 32 24 7 0 8 0 67 7 10
2022 Administration and operations 29 49 10 10 2 1 0 78 12 205
2022 Human resources 21 61 4 9 4 0 0 82 13 115
2022 Financial management 25 52 12 9 1 0 1 78 11 80
2022 Procurement 10 62 15 9 5 0 0 71 14 20
2022 Real property 26 35 17 13 6 3 0 63 19 35
2022 Material management 14 37 32 16 0 0 0 51 16 15
2022 Information management 9 50 22 15 3 0 2 60 18 65
2022 Information technology 38 43 0 9 7 3 0 84 16 30
2022 Policy 17 45 17 13 3 4 0 65 17 50
2022 Project management 23 54 15 6 2 0 0 77 8 35
2022 Other services to the public 52 36 7 0 5 0 0 88 5 15
2022 None of the above 28 39 7 13 11 2 0 68 24 50
2020 Client contact centre 18 58 12 7 6 0 0 76 12 15
2020 Health care practitioners 44 40 10 6 0 0 0 83 6 10
2020 Compliance, inspection and enforcement 23 31 0 23 17 0 7 58 42 15
2020 Communications or public affairs 12 66 11 11 0 0 0 78 11 15
2020 Security 31 52 10 4 2 0 0 83 6 50
2020 Administration and operations 24 46 11 12 6 1 0 70 19 210
2020 Human resources 27 44 16 10 2 2 0 72 11 115
2020 Financial management 12 55 14 13 2 3 1 70 16 65
2020 Procurement 18 53 11 7 7 0 4 74 15 30
2020 Real property 22 42 14 22 0 0 0 64 22 35
2020 Material management 18 51 6 12 0 0 14 80 14 15
2020 Information management 8 56 13 20 3 0 0 64 23 60
2020 Information technology 27 48 8 14 0 0 4 77 15 25
2020 Policy 35 52 5 5 3 0 0 87 8 40
2020 Project management 20 30 24 14 6 0 6 53 21 15
2020 Other services to the public 20 43 9 9 19 0 0 62 28 10
2020 None of the above 32 32 21 13 1 0 0 65 14 55
2019 Client contact centre 33 42 0 25 0 0 0 75 25 10
2019 Health care practitioners 43 30 0 21 0 0 6 77 23 15
2019 Federal regulators 8 58 17 0 8 9 0 72 9 10
2019 Communications or public affairs 17 46 6 6 14 11 0 71 22 15
2019 Security 34 43 14 7 2 0 0 77 9 45
2019 Administration and operations 28 43 15 10 3 1 0 72 13 210
2019 Human resources 37 42 10 7 2 1 2 81 9 130
2019 Financial management 28 41 10 8 6 3 3 74 15 70
2019 Procurement 20 50 13 6 0 6 6 79 6 15
2019 Real property 19 45 8 21 7 0 0 64 28 40
2019 Material management 21 33 33 12 0 0 0 55 12 15
2019 Information management 21 46 15 9 5 3 0 70 14 65
2019 Information technology 43 37 12 4 0 4 0 84 4 25
2019 Policy 27 58 7 7 0 0 2 86 7 45
2019 Project management 28 44 4 12 8 4 0 75 21 25
2019 Other services to the public 7 38 15 34 7 0 0 44 40 10
2019 None of the above 31 33 15 16 3 1 0 65 20 55

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 28 22 6 10 0 1 35 65 110
2024 Health care practitioners 15 40 27 9 7 0 1 15 85 65
2024 Intelligence analysts 22 30 20 10 18 0 1 22 78 270
2024 Federal regulators 16 28 27 9 16 0 4 17 83 15
2024 Compliance, inspection and enforcement 18 24 22 13 20 0 3 18 82 60
2024 Communications or public affairs 19 33 17 18 12 0 2 19 81 110
2024 Access to information and privacy 7 37 20 6 29 0 2 7 93 55
2024 Security 31 29 15 12 10 0 3 32 68 175
2024 Science and technology 24 27 25 7 10 2 4 26 74 90
2024 Legal services 27 29 12 10 21 0 0 27 73 70
2024 Administration and operations 26 27 18 11 16 0 2 27 73 1180
2024 Human resources 37 27 16 10 8 0 2 38 62 445
2024 Financial management 34 23 20 10 9 1 4 35 65 180
2024 Procurement 28 26 18 10 12 0 6 30 70 75
2024 Real property 37 42 8 2 9 0 2 37 63 80
2024 Material management 39 27 7 11 13 0 2 40 60 45
2024 Information management 29 27 18 12 11 0 2 30 70 255
2024 Information technology 33 33 14 7 10 0 2 34 66 295
2024 Internal audit 29 30 15 0 27 0 0 29 71 20
2024 Evaluation 45 25 5 18 7 0 0 45 55 15
2024 Data sciences 24 38 5 8 22 3 0 25 75 30
2024 Policy 36 31 13 8 10 0 1 37 63 195
2024 Project management 35 30 9 9 16 0 1 35 65 105
2024 Other services to the public 26 31 19 11 11 2 1 27 73 175
2024 None of the above 30 21 24 11 12 1 1 31 69 300
2022 Client contact centre 30 19 21 11 16 1 3 140
2022 Health care practitioners 30 22 23 12 11 0 2 65
2022 Federal regulators 32 20 14 6 28 0 0 25
2022 Compliance, inspection and enforcement 22 20 20 17 21 0 1 120
2022 Communications or public affairs 15 13 29 11 32 0 1 80
2022 Access to information and privacy 27 21 15 21 11 1 4 50
2022 Security 23 25 20 8 20 0 3 265
2022 Science and technology 27 21 29 7 15 0 1 65
2022 Legal services 16 21 21 9 30 0 3 75
2022 Administration and operations 24 23 19 13 20 0 1 1095
2022 Human resources 31 29 18 10 10 1 1 425
2022 Financial management 30 28 18 10 13 0 2 205
2022 Procurement 26 26 20 17 11 0 1 75
2022 Real property 23 34 21 9 12 1 0 95
2022 Material management 25 24 24 10 17 0 0 50
2022 Information management 26 25 21 10 17 0 1 300
2022 Information technology 35 24 20 9 13 0 1 235
2022 Internal audit 32 22 18 19 5 0 4 25
2022 Evaluation 36 12 20 6 25 0 0 15
2022 Data sciences 22 27 16 21 15 0 0 35
2022 Policy 30 26 17 16 11 0 0 155
2022 Project management 24 27 25 8 12 1 3 115
2022 Other services to the public 15 20 16 19 29 1 0 200
2022 None of the above 24 17 15 15 26 0 2 385
2020 Client contact centre 33 19 18 14 15 0 0 145
2020 Health care practitioners 22 26 21 13 18 0 0 60
2020 Federal regulators 25 25 14 14 18 0 4 30
2020 Compliance, inspection and enforcement 23 29 18 13 17 0 0 80
2020 Communications or public affairs 17 22 28 12 22 0 0 90
2020 Access to information and privacy 36 23 27 7 5 3 0 40
2020 Security 33 24 21 11 9 0 1 235
2020 Science and technology 24 36 17 9 12 2 0 45
2020 Legal services 27 24 17 17 15 0 0 70
2020 Administration and operations 27 25 22 12 12 0 0 1325
2020 Human resources 36 31 18 9 5 0 0 440
2020 Financial management 37 31 19 7 6 1 0 190
2020 Procurement 35 29 18 5 12 1 0 75
2020 Real property 28 34 18 10 10 0 0 90
2020 Material management 36 24 24 6 10 0 0 45
2020 Information management 25 26 19 14 14 0 1 305
2020 Information technology 32 26 23 13 5 0 2 185
2020 Internal audit 43 31 13 4 9 0 0 25
2020 Data sciences 13 36 18 13 19 0 0 35
2020 Policy 32 38 15 8 8 0 0 115
2020 Project management 28 32 23 9 9 0 0 70
2020 Other services to the public 19 22 25 11 21 1 0 185
2020 None of the above 27 23 21 11 16 0 2 430
2019 Client contact centre 28 20 19 14 18 0 1 190
2019 Health care practitioners 20 25 14 17 24 0 0 65
2019 Federal regulators 19 34 23 13 11 0 0 35
2019 Compliance, inspection and enforcement 19 25 14 14 28 0 0 100
2019 Communications or public affairs 15 23 26 14 21 0 1 120
2019 Access to information and privacy 13 28 16 9 30 2 2 55
2019 Security 24 24 21 11 19 0 1 275
2019 Science and technology 37 20 16 11 16 0 0 45
2019 Legal services 16 26 17 11 30 0 0 60
2019 Administration and operations 19 27 20 14 19 0 0 1475
2019 Human resources 22 25 22 13 17 0 0 510
2019 Financial management 25 27 21 12 13 0 1 210
2019 Procurement 22 33 15 15 14 0 0 80
2019 Real property 24 25 21 11 17 0 1 95
2019 Material management 23 24 19 15 21 0 0 50
2019 Information management 16 29 19 15 21 1 0 355
2019 Information technology 25 24 19 14 17 0 1 175
2019 Internal audit 36 13 20 17 14 0 0 30
2019 Data sciences 12 27 23 21 18 0 0 40
2019 Policy 21 24 19 15 20 0 1 135
2019 Project management 17 23 27 12 20 0 1 100
2019 Other services to the public 18 29 17 13 23 0 2 220
2019 None of the above 19 23 18 14 25 1 1 480

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 23 21 13 11 2 1 30 70 110
2024 Health care practitioners 12 36 23 17 13 0 0 12 88 65
2024 Intelligence analysts 23 28 25 15 10 0 0 23 77 270
2024 Federal regulators 29 24 10 4 33 0 0 29 71 15
2024 Compliance, inspection and enforcement 22 22 21 10 26 0 0 22 78 60
2024 Communications or public affairs 14 29 20 20 16 0 0 14 86 110
2024 Access to information and privacy 21 29 25 16 9 0 0 21 79 60
2024 Security 26 25 23 13 11 0 2 27 73 175
2024 Science and technology 33 32 20 10 4 1 1 34 66 85
2024 Legal services 22 30 29 10 10 0 0 22 78 70
2024 Administration and operations 28 29 19 11 11 0 1 29 71 1180
2024 Human resources 14 31 23 16 14 0 1 14 86 445
2024 Financial management 11 22 29 16 20 0 3 12 88 180
2024 Procurement 13 30 35 6 13 0 3 13 87 75
2024 Real property 17 29 25 9 18 1 1 17 83 80
2024 Material management 28 47 14 4 8 0 0 28 72 45
2024 Information management 30 34 20 7 8 0 1 30 70 255
2024 Information technology 30 31 19 11 9 0 1 30 70 295
2024 Internal audit 23 26 35 10 5 0 0 23 77 20
2024 Evaluation 25 44 19 0 12 0 0 25 75 15
2024 Data sciences 29 34 17 9 11 0 0 29 71 30
2024 Policy 28 28 18 13 13 0 0 28 72 195
2024 Project management 28 30 24 11 7 0 0 28 72 105
2024 Other services to the public 22 32 20 14 11 1 0 22 78 175
2024 None of the above 30 31 18 11 9 0 1 30 70 300
2022 Client contact centre 23 31 20 11 15 0 1 140
2022 Health care practitioners 17 27 17 13 26 0 0 65
2022 Federal regulators 26 18 29 7 20 0 0 25
2022 Compliance, inspection and enforcement 21 26 24 12 17 0 1 120
2022 Communications or public affairs 17 17 24 20 23 0 0 80
2022 Access to information and privacy 23 15 29 18 13 0 2 50
2022 Security 18 31 23 12 14 0 2 265
2022 Science and technology 31 36 17 5 6 2 3 65
2022 Legal services 22 27 22 14 16 0 0 75
2022 Administration and operations 28 28 20 12 12 0 1 1095
2022 Human resources 18 26 26 16 14 0 0 420
2022 Financial management 16 34 29 8 12 0 1 205
2022 Procurement 9 27 20 13 30 0 1 75
2022 Real property 13 20 27 14 25 1 0 95
2022 Material management 24 36 23 7 10 0 0 50
2022 Information management 23 28 27 8 13 0 1 300
2022 Information technology 32 29 20 9 9 0 0 235
2022 Internal audit 33 26 17 21 3 0 0 25
2022 Evaluation 6 47 34 8 5 0 0 15
2022 Data sciences 20 30 14 23 13 0 0 35
2022 Policy 18 30 24 12 15 0 2 155
2022 Project management 16 33 26 11 12 1 2 115
2022 Other services to the public 23 24 28 9 16 1 0 200
2022 None of the above 24 27 22 13 14 0 1 385
2020 Client contact centre 28 27 27 10 6 0 2 140
2020 Health care practitioners 17 16 28 14 25 0 0 60
2020 Federal regulators 24 21 11 14 29 0 0 30
2020 Compliance, inspection and enforcement 19 31 18 20 12 0 0 80
2020 Communications or public affairs 17 17 27 28 11 0 0 90
2020 Access to information and privacy 32 14 20 17 17 0 0 40
2020 Security 35 27 19 12 6 0 0 235
2020 Science and technology 35 29 17 8 11 0 0 45
2020 Legal services 18 28 21 20 13 0 0 70
2020 Administration and operations 29 28 22 11 9 0 1 1325
2020 Human resources 19 28 24 17 11 0 0 440
2020 Financial management 21 28 31 12 9 0 0 190
2020 Procurement 10 26 25 18 21 0 0 80
2020 Real property 14 30 24 21 10 0 0 90
2020 Material management 38 17 26 13 6 0 0 45
2020 Information management 27 31 21 10 11 0 0 305
2020 Information technology 22 36 20 13 8 0 2 185
2020 Internal audit 30 31 26 8 0 0 4 25
2020 Data sciences 13 27 34 18 8 0 0 35
2020 Policy 13 28 27 16 16 0 0 115
2020 Project management 28 31 22 13 6 0 0 70
2020 Other services to the public 22 34 21 14 8 0 1 190
2020 None of the above 31 24 21 13 10 0 1 430
2019 Client contact centre 33 28 20 10 8 0 0 190
2019 Health care practitioners 17 21 24 21 18 0 0 65
2019 Federal regulators 16 30 24 13 16 0 0 35
2019 Compliance, inspection and enforcement 25 17 29 11 17 0 1 100
2019 Communications or public affairs 23 21 28 17 11 0 0 120
2019 Access to information and privacy 23 27 22 9 19 0 0 55
2019 Security 30 33 20 9 6 0 1 275
2019 Science and technology 35 41 21 1 2 0 0 45
2019 Legal services 22 28 26 14 10 0 0 60
2019 Administration and operations 29 29 22 11 8 0 1 1475
2019 Human resources 23 26 25 14 11 0 1 510
2019 Financial management 23 26 29 15 7 0 0 210
2019 Procurement 21 27 29 14 9 0 0 80
2019 Real property 19 21 30 17 13 0 1 95
2019 Material management 28 24 17 19 9 0 3 50
2019 Information management 24 29 25 10 10 1 1 355
2019 Information technology 25 32 26 9 5 0 2 175
2019 Internal audit 27 32 34 7 0 0 0 30
2019 Data sciences 16 36 28 16 5 0 0 40
2019 Policy 18 30 33 12 6 0 1 135
2019 Project management 21 37 21 10 11 0 0 100
2019 Other services to the public 28 31 24 12 5 0 0 220
2019 None of the above 34 26 22 9 7 1 1 480

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 18 6 7 4 2 13 59 41 105
2024 Health care practitioners 36 42 11 9 3 0 0 36 64 65
2024 Intelligence analysts 30 33 21 9 6 0 1 30 70 270
2024 Federal regulators 43 15 4 21 12 0 5 45 55 15
2024 Compliance, inspection and enforcement 37 19 18 6 17 0 2 38 62 60
2024 Communications or public affairs 28 30 13 7 5 0 16 34 66 110
2024 Access to information and privacy 19 36 28 11 3 0 2 20 80 60
2024 Security 39 27 18 7 5 0 3 41 59 175
2024 Science and technology 43 25 19 4 1 3 5 46 54 85
2024 Legal services 46 26 14 7 6 0 3 47 53 70
2024 Administration and operations 43 28 16 6 4 0 3 44 56 1175
2024 Human resources 26 32 22 10 7 0 2 27 73 440
2024 Financial management 19 26 26 11 14 0 4 20 80 175
2024 Procurement 26 33 26 4 6 0 4 28 72 75
2024 Real property 34 24 23 6 14 0 0 34 66 80
2024 Material management 32 49 14 2 4 0 0 32 68 45
2024 Information management 45 30 12 5 5 0 5 47 53 250
2024 Information technology 42 32 16 4 4 0 2 43 57 295
2024 Internal audit 29 16 29 5 11 0 10 32 68 20
2024 Evaluation 35 40 19 0 7 0 0 35 65 15
2024 Data sciences 28 38 18 6 8 3 0 29 71 30
2024 Policy 32 27 19 9 13 0 1 32 68 195
2024 Project management 32 31 22 7 8 0 1 32 68 105
2024 Other services to the public 44 28 12 4 2 1 8 49 51 175
2024 None of the above 48 24 15 7 4 0 3 50 50 300
2022 Client contact centre 41 22 8 10 5 2 12 135
2022 Health care practitioners 30 36 20 6 5 0 3 65
2022 Federal regulators 40 19 24 7 8 0 3 25
2022 Compliance, inspection and enforcement 36 28 12 9 8 1 6 115
2022 Communications or public affairs 28 27 18 7 5 0 14 80
2022 Access to information and privacy 40 18 22 8 9 0 2 50
2022 Security 36 29 18 7 7 0 4 265
2022 Science and technology 56 19 8 8 6 2 1 65
2022 Legal services 29 37 16 8 8 0 1 75
2022 Administration and operations 44 30 14 6 4 0 2 1095
2022 Human resources 32 29 18 11 7 0 3 420
2022 Financial management 32 30 19 7 9 0 2 205
2022 Procurement 13 28 21 16 20 0 1 75
2022 Real property 20 30 28 12 6 3 1 95
2022 Material management 39 41 6 9 6 0 0 50
2022 Information management 37 36 16 4 4 0 3 300
2022 Information technology 46 28 15 6 4 0 1 235
2022 Internal audit 32 34 22 7 0 0 5 25
2022 Evaluation 27 40 28 0 5 0 0 15
2022 Data sciences 22 41 15 12 11 0 0 35
2022 Policy 25 36 17 8 11 0 3 150
2022 Project management 27 31 25 4 9 1 3 115
2022 Other services to the public 51 26 9 4 4 1 5 195
2022 None of the above 36 32 16 5 5 0 6 385
2020 Client contact centre 51 22 11 5 0 0 11 145
2020 Health care practitioners 35 28 21 5 7 2 2 60
2020 Federal regulators 28 31 23 8 8 0 4 25
2020 Compliance, inspection and enforcement 37 31 18 6 5 0 3 80
2020 Communications or public affairs 38 19 23 5 8 0 6 90
2020 Access to information and privacy 37 13 26 10 13 0 0 35
2020 Security 44 28 15 6 3 1 3 235
2020 Science and technology 52 18 18 5 7 0 0 45
2020 Legal services 37 31 19 5 8 0 0 70
2020 Administration and operations 44 30 15 6 3 0 1 1320
2020 Human resources 31 34 20 10 5 0 0 440
2020 Financial management 34 31 19 8 6 0 1 190
2020 Procurement 19 36 22 10 12 0 2 75
2020 Real property 26 38 18 13 5 0 0 90
2020 Material management 45 21 30 3 2 0 0 45
2020 Information management 45 27 16 8 3 1 1 305
2020 Information technology 35 37 16 5 5 0 2 185
2020 Internal audit 44 31 21 0 0 0 4 25
2020 Data sciences 31 27 21 8 13 0 0 35
2020 Policy 23 30 21 14 12 0 0 115
2020 Project management 28 38 19 12 3 0 0 70
2020 Other services to the public 44 30 15 4 2 0 5 190
2020 None of the above 47 24 15 8 4 0 2 430
2019 Client contact centre 52 22 14 3 4 0 5 190
2019 Health care practitioners 46 30 13 6 4 0 0 65
2019 Federal regulators 27 36 24 8 5 0 0 35
2019 Compliance, inspection and enforcement 45 26 12 4 9 1 4 95
2019 Communications or public affairs 46 20 17 8 4 0 4 120
2019 Access to information and privacy 35 25 15 9 11 0 5 55
2019 Security 47 28 14 6 4 0 1 275
2019 Science and technology 52 43 1 1 2 0 0 45
2019 Legal services 41 29 18 8 5 0 0 60
2019 Administration and operations 45 29 16 6 3 1 1 1470
2019 Human resources 32 33 21 7 5 0 2 505
2019 Financial management 35 32 21 7 4 0 0 210
2019 Procurement 31 35 22 6 6 0 1 80
2019 Real property 28 32 22 12 5 0 1 95
2019 Material management 42 30 15 9 5 0 0 50
2019 Information management 43 31 17 5 3 1 1 355
2019 Information technology 34 37 18 6 2 0 2 175
2019 Internal audit 27 42 14 7 11 0 0 30
2019 Data sciences 32 34 17 12 2 0 4 40
2019 Policy 23 39 24 10 3 0 1 135
2019 Project management 29 36 12 17 6 0 0 100
2019 Other services to the public 51 27 12 2 3 0 4 220
2019 None of the above 47 27 15 4 2 1 4 475

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 26 16 7 25 1 0 26 74 110
2024 Health care practitioners 21 27 12 10 29 0 0 21 79 65
2024 Intelligence analysts 22 20 22 14 22 1 0 22 78 270
2024 Federal regulators 29 15 16 7 33 0 0 29 71 15
2024 Compliance, inspection and enforcement 12 21 22 12 32 0 1 12 88 60
2024 Communications or public affairs 16 17 20 18 28 1 0 16 84 110
2024 Access to information and privacy 31 11 22 15 16 0 5 32 68 60
2024 Security 23 19 21 16 15 3 2 24 76 175
2024 Science and technology 40 26 16 7 9 1 2 41 59 85
2024 Legal services 29 25 24 7 12 0 2 30 70 70
2024 Administration and operations 31 23 16 12 16 1 2 32 68 1180
2024 Human resources 19 22 25 13 19 0 2 20 80 445
2024 Financial management 18 15 23 20 21 0 3 18 82 180
2024 Procurement 16 33 14 15 16 2 3 17 83 75
2024 Real property 18 20 27 16 18 1 0 18 82 80
2024 Material management 30 23 27 6 13 0 1 31 69 45
2024 Information management 26 29 17 11 16 0 1 26 74 250
2024 Information technology 26 25 23 12 12 0 1 27 73 295
2024 Internal audit 24 36 13 16 5 0 5 26 74 20
2024 Evaluation 23 45 13 7 12 0 0 23 77 15
2024 Data sciences 27 32 14 18 9 0 0 27 73 30
2024 Policy 28 24 15 14 19 1 1 28 72 195
2024 Project management 28 20 28 15 9 0 0 28 72 110
2024 Other services to the public 25 22 20 15 16 1 0 26 74 175
2024 None of the above 26 26 20 12 13 1 2 27 73 300
2022 Client contact centre 19 19 20 14 24 1 3 140
2022 Health care practitioners 18 17 29 3 31 2 0 65
2022 Federal regulators 26 2 35 11 27 0 0 25
2022 Compliance, inspection and enforcement 22 21 14 14 27 0 2 120
2022 Communications or public affairs 11 12 19 19 39 0 0 80
2022 Access to information and privacy 16 21 11 21 28 0 2 50
2022 Security 22 21 19 13 24 0 2 265
2022 Science and technology 37 20 15 10 14 2 3 65
2022 Legal services 31 12 14 18 24 0 0 75
2022 Administration and operations 28 21 20 11 18 1 2 1095
2022 Human resources 17 23 24 16 19 0 1 420
2022 Financial management 23 28 19 12 15 1 2 205
2022 Procurement 5 13 23 23 33 0 2 75
2022 Real property 10 16 27 19 27 1 0 95
2022 Material management 23 23 24 20 11 0 0 50
2022 Information management 23 24 20 12 17 2 1 300
2022 Information technology 29 27 17 9 17 0 1 235
2022 Internal audit 16 35 29 12 8 0 0 25
2022 Evaluation 14 43 23 15 5 0 0 15
2022 Data sciences 27 13 24 14 22 0 0 35
2022 Policy 19 21 24 13 20 1 2 150
2022 Project management 13 23 22 17 20 1 5 115
2022 Other services to the public 21 20 18 15 24 1 1 195
2022 None of the above 24 18 19 15 22 0 2 385
2020 Client contact centre 22 20 26 23 7 0 2 145
2020 Health care practitioners 12 16 13 25 33 0 0 60
2020 Federal regulators 13 21 18 22 25 0 0 30
2020 Compliance, inspection and enforcement 27 21 21 14 15 2 0 80
2020 Communications or public affairs 12 15 21 16 34 1 1 90
2020 Access to information and privacy 24 12 19 5 37 3 0 40
2020 Security 37 25 13 13 8 2 1 235
2020 Science and technology 41 10 17 18 13 0 0 45
2020 Legal services 20 23 16 21 20 0 0 65
2020 Administration and operations 35 26 16 11 11 0 1 1320
2020 Human resources 26 25 19 16 13 0 1 440
2020 Financial management 30 25 21 16 8 1 0 190
2020 Procurement 14 24 15 26 20 0 1 80
2020 Real property 22 29 17 17 15 0 0 95
2020 Material management 32 25 19 11 13 0 0 45
2020 Information management 31 23 16 13 15 1 1 305
2020 Information technology 29 27 17 14 13 0 1 185
2020 Internal audit 32 39 21 5 0 0 4 25
2020 Data sciences 21 24 19 18 15 3 0 35
2020 Policy 16 19 29 17 16 1 0 115
2020 Project management 23 35 15 19 9 0 0 70
2020 Other services to the public 30 21 17 13 16 1 2 185
2020 None of the above 32 24 19 11 14 1 1 430
2019 Client contact centre 24 28 20 10 17 0 1 190
2019 Health care practitioners 18 19 19 18 26 0 0 65
2019 Federal regulators 13 28 18 19 21 0 0 35
2019 Compliance, inspection and enforcement 24 23 16 15 20 0 2 100
2019 Communications or public affairs 25 23 20 15 17 0 1 120
2019 Access to information and privacy 23 16 20 13 25 2 0 55
2019 Security 31 26 16 13 12 1 1 275
2019 Science and technology 28 42 11 14 5 0 0 45
2019 Legal services 29 22 24 14 11 0 0 60
2019 Administration and operations 33 23 17 13 12 1 1 1465
2019 Human resources 25 23 22 15 14 0 2 505
2019 Financial management 22 26 26 16 9 0 1 205
2019 Procurement 16 29 22 17 15 0 0 80
2019 Real property 21 18 29 10 21 0 1 95
2019 Material management 22 22 20 18 15 0 3 50
2019 Information management 23 24 19 14 18 1 1 355
2019 Information technology 26 24 17 19 13 0 2 175
2019 Internal audit 29 36 10 18 7 0 0 30
2019 Data sciences 26 21 14 14 21 0 4 40
2019 Policy 18 21 23 23 14 0 1 135
2019 Project management 17 27 21 18 17 0 0 100
2019 Other services to the public 30 22 18 14 13 1 2 220
2019 None of the above 33 22 15 13 14 1 2 475

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 22 4 6 3 2 5 62 38 110
2024 Health care practitioners 55 22 7 3 5 0 7 59 41 65
2024 Intelligence analysts 48 26 12 5 3 0 5 51 49 270
2024 Federal regulators 42 20 20 10 0 0 7 45 55 15
2024 Compliance, inspection and enforcement 39 21 11 6 5 0 18 48 52 60
2024 Communications or public affairs 31 29 13 9 10 0 9 34 66 110
2024 Access to information and privacy 61 12 11 2 2 0 12 70 30 60
2024 Security 57 15 10 2 4 0 12 65 35 175
2024 Science and technology 70 16 5 3 1 0 5 74 26 90
2024 Legal services 53 22 9 2 3 0 11 59 41 70
2024 Administration and operations 64 14 6 4 2 1 8 71 29 1180
2024 Human resources 57 17 9 4 4 0 8 62 38 445
2024 Financial management 37 25 15 7 8 1 8 40 60 175
2024 Procurement 57 21 6 1 3 0 12 65 35 75
2024 Real property 53 28 6 0 4 0 10 59 41 80
2024 Material management 72 9 10 0 4 0 6 76 24 45
2024 Information management 70 11 4 3 2 0 10 78 22 255
2024 Information technology 66 18 7 2 3 0 4 69 31 295
2024 Internal audit 34 29 27 0 0 0 11 38 62 20
2024 Evaluation 76 6 5 6 7 0 0 76 24 15
2024 Data sciences 52 31 5 3 0 3 6 57 43 30
2024 Policy 52 25 10 5 2 0 6 55 45 195
2024 Project management 60 23 7 3 1 1 4 63 37 110
2024 Other services to the public 54 21 7 6 4 0 8 59 41 175
2024 None of the above 62 21 6 3 3 1 5 66 34 300
2022 Client contact centre 47 17 9 8 6 0 13 135
2022 Health care practitioners 54 26 8 1 5 0 6 65
2022 Federal regulators 61 20 20 0 0 0 0 25
2022 Compliance, inspection and enforcement 53 12 12 7 5 0 10 120
2022 Communications or public affairs 31 23 13 13 17 1 1 80
2022 Access to information and privacy 63 21 7 0 2 0 7 50
2022 Security 54 20 8 2 7 0 10 265
2022 Science and technology 68 20 4 2 1 2 4 60
2022 Legal services 50 27 11 6 4 0 3 75
2022 Administration and operations 60 18 7 3 4 0 8 1100
2022 Human resources 54 22 9 3 4 1 7 425
2022 Financial management 48 24 11 5 5 0 7 205
2022 Procurement 38 26 17 5 10 0 5 75
2022 Real property 44 25 19 2 5 2 4 95
2022 Material management 63 11 7 5 3 0 11 50
2022 Information management 67 16 4 3 2 1 7 300
2022 Information technology 60 20 10 5 1 0 4 235
2022 Internal audit 52 27 20 0 0 0 0 20
2022 Evaluation 76 19 0 0 5 0 0 15
2022 Data sciences 46 27 16 8 0 0 2 35
2022 Policy 43 22 15 7 7 1 5 155
2022 Project management 48 23 12 3 5 1 7 115
2022 Other services to the public 57 17 5 4 9 1 5 200
2022 None of the above 52 18 10 5 8 0 6 385
2020 Client contact centre 51 27 6 7 2 0 8 140
2020 Health care practitioners 44 22 8 15 7 0 3 60
2020 Federal regulators 71 7 7 4 4 0 7 30
2020 Compliance, inspection and enforcement 64 15 10 3 4 0 5 80
2020 Communications or public affairs 33 28 14 10 14 0 1 90
2020 Access to information and privacy 58 20 10 2 7 0 2 40
2020 Security 64 18 8 2 3 2 3 230
2020 Science and technology 63 25 4 4 2 0 2 45
2020 Legal services 53 21 9 5 9 0 3 70
2020 Administration and operations 62 19 8 3 3 0 5 1320
2020 Human resources 52 25 10 6 3 0 4 440
2020 Financial management 44 29 13 6 3 0 4 190
2020 Procurement 51 18 15 1 13 0 1 75
2020 Real property 49 27 10 5 8 0 1 90
2020 Material management 61 18 16 1 0 2 2 45
2020 Information management 60 21 9 2 3 0 4 305
2020 Information technology 56 22 11 4 3 1 4 185
2020 Internal audit 70 17 4 5 0 0 4 25
2020 Data sciences 60 14 12 11 3 0 0 35
2020 Policy 40 26 17 8 8 0 2 115
2020 Project management 56 29 9 3 3 0 0 70
2020 Other services to the public 57 21 12 4 2 0 4 185
2020 None of the above 56 21 9 4 6 0 4 425
2019 Client contact centre 64 17 5 2 5 1 7 190
2019 Health care practitioners 60 12 12 3 5 0 7 65
2019 Federal regulators 62 19 11 5 0 0 3 35
2019 Compliance, inspection and enforcement 62 13 11 2 5 1 6 95
2019 Communications or public affairs 46 18 14 8 12 0 1 120
2019 Access to information and privacy 52 17 13 0 4 4 11 55
2019 Security 66 16 7 2 2 0 6 275
2019 Science and technology 74 19 0 3 0 2 2 45
2019 Legal services 58 23 10 5 0 0 5 60
2019 Administration and operations 63 20 8 2 2 0 5 1470
2019 Human resources 60 20 7 3 2 0 8 505
2019 Financial management 57 24 9 3 3 1 3 205
2019 Procurement 62 16 13 4 0 0 4 80
2019 Real property 48 29 14 5 3 0 2 95
2019 Material management 64 9 11 6 6 0 5 50
2019 Information management 63 18 7 2 3 1 6 355
2019 Information technology 53 29 7 5 2 0 4 175
2019 Internal audit 62 24 10 0 0 0 4 30
2019 Data sciences 63 14 10 5 0 0 9 40
2019 Policy 53 24 14 4 1 0 4 135
2019 Project management 50 27 10 4 5 0 4 100
2019 Other services to the public 57 21 10 4 2 1 6 220
2019 None of the above 59 18 10 4 3 1 6 480

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 23 20 8 14 1 2 33 67 110
2024 Health care practitioners 42 21 19 10 8 0 0 42 58 65
2024 Intelligence analysts 23 32 20 10 15 0 1 23 77 270
2024 Federal regulators 22 27 20 11 13 0 7 24 76 15
2024 Compliance, inspection and enforcement 35 21 16 11 16 0 0 35 65 60
2024 Communications or public affairs 22 32 20 14 13 0 0 22 78 110
2024 Access to information and privacy 26 33 21 5 13 0 3 26 74 55
2024 Security 37 27 17 6 11 0 2 38 62 175
2024 Science and technology 38 38 14 5 3 2 1 39 61 90
2024 Legal services 40 19 15 13 11 2 0 41 59 70
2024 Administration and operations 41 26 17 7 7 0 2 41 59 1180
2024 Human resources 31 27 19 10 11 0 2 31 69 445
2024 Financial management 21 34 20 13 12 0 1 21 79 175
2024 Procurement 42 34 11 3 5 0 4 44 56 75
2024 Real property 40 24 12 10 13 0 0 40 60 80
2024 Material management 41 31 12 6 11 0 0 41 59 45
2024 Information management 39 25 16 7 11 0 1 40 60 255
2024 Information technology 42 29 11 9 8 0 1 43 57 295
2024 Internal audit 24 30 34 12 0 0 0 24 76 20
2024 Evaluation 31 38 19 0 12 0 0 31 69 15
2024 Data sciences 45 20 13 14 5 3 0 46 54 30
2024 Policy 29 31 19 10 11 0 0 29 71 195
2024 Project management 38 30 15 8 9 0 0 38 62 110
2024 Other services to the public 37 32 16 6 9 0 0 37 63 175
2024 None of the above 44 27 11 9 8 0 1 45 55 300
2022 Client contact centre 43 20 13 13 11 0 1 135
2022 Health care practitioners 41 25 23 6 5 0 0 60
2022 Federal regulators 31 36 20 3 10 0 0 25
2022 Compliance, inspection and enforcement 29 29 16 14 11 0 1 120
2022 Communications or public affairs 31 17 20 10 21 0 0 80
2022 Access to information and privacy 46 20 14 7 13 0 0 50
2022 Security 38 26 16 6 13 0 2 265
2022 Science and technology 43 25 14 8 8 0 2 65
2022 Legal services 34 26 13 12 15 0 0 75
2022 Administration and operations 41 28 15 8 8 0 1 1100
2022 Human resources 33 33 17 7 9 0 0 420
2022 Financial management 34 28 16 14 8 0 0 200
2022 Procurement 21 32 22 14 10 0 1 75
2022 Real property 32 30 16 11 11 1 0 95
2022 Material management 41 34 16 7 3 0 0 50
2022 Information management 34 28 16 9 12 0 1 300
2022 Information technology 46 25 15 8 7 0 0 235
2022 Internal audit 55 21 12 8 0 5 0 25
2022 Evaluation 46 39 0 10 5 0 0 15
2022 Data sciences 37 22 19 6 15 0 0 35
2022 Policy 30 24 22 10 13 1 1 155
2022 Project management 35 23 20 8 11 1 2 115
2022 Other services to the public 37 28 12 7 14 1 1 200
2022 None of the above 37 21 16 10 14 0 1 385
2020 Client contact centre 35 28 20 13 3 0 0 140
2020 Health care practitioners 28 32 22 9 8 1 0 60
2020 Federal regulators 39 29 25 4 4 0 0 30
2020 Compliance, inspection and enforcement 39 26 20 6 9 0 0 80
2020 Communications or public affairs 26 22 29 11 12 0 0 90
2020 Access to information and privacy 46 17 22 7 8 0 0 40
2020 Security 47 29 13 4 7 1 1 235
2020 Science and technology 39 30 19 5 7 0 0 45
2020 Legal services 46 23 11 12 8 0 0 70
2020 Administration and operations 44 27 16 8 5 0 0 1325
2020 Human resources 31 28 21 12 8 0 0 440
2020 Financial management 29 30 23 12 6 0 0 190
2020 Procurement 30 34 14 2 20 0 0 80
2020 Real property 29 30 17 15 8 0 0 90
2020 Material management 46 26 22 3 1 2 0 45
2020 Information management 39 27 16 6 11 0 0 305
2020 Information technology 35 31 16 11 5 0 2 185
2020 Internal audit 44 13 26 0 13 0 4 25
2020 Data sciences 36 27 19 12 5 0 0 35
2020 Policy 29 20 22 15 15 0 0 115
2020 Project management 35 33 11 12 9 0 0 70
2020 Other services to the public 31 32 20 10 6 0 0 190
2020 None of the above 39 24 20 8 9 0 1 425
2019 Client contact centre 37 31 15 8 8 0 1 190
2019 Health care practitioners 39 23 20 8 10 0 0 65
2019 Federal regulators 40 34 16 11 0 0 0 35
2019 Compliance, inspection and enforcement 43 21 18 5 10 0 4 100
2019 Communications or public affairs 34 23 17 15 9 0 1 120
2019 Access to information and privacy 28 30 18 11 9 0 4 55
2019 Security 48 24 14 6 6 1 1 280
2019 Science and technology 60 22 11 6 2 0 0 45
2019 Legal services 38 22 21 11 8 0 0 60
2019 Administration and operations 42 30 15 7 5 0 1 1470
2019 Human resources 41 28 15 8 7 0 1 510
2019 Financial management 40 25 18 10 6 0 0 210
2019 Procurement 35 35 17 4 8 0 0 80
2019 Real property 28 40 18 8 6 0 0 95
2019 Material management 46 23 13 11 6 0 0 50
2019 Information management 42 31 15 7 5 0 1 350
2019 Information technology 34 30 19 8 7 0 2 170
2019 Internal audit 45 34 14 0 3 0 4 30
2019 Data sciences 37 34 9 9 7 0 4 40
2019 Policy 30 35 20 11 3 0 2 135
2019 Project management 36 28 21 7 7 0 1 100
2019 Other services to the public 39 29 17 7 6 0 1 220
2019 None of the above 42 25 15 6 8 0 3 475

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 27 11 4 9 3 3 46 54 110
2024 Health care practitioners 38 23 19 8 12 0 0 38 62 65
2024 Intelligence analysts 34 27 19 9 10 1 0 34 66 270
2024 Federal regulators 36 12 20 7 25 0 0 36 64 15
2024 Compliance, inspection and enforcement 26 27 11 8 21 0 6 28 72 60
2024 Communications or public affairs 27 35 15 9 11 1 2 28 72 110
2024 Access to information and privacy 33 37 15 2 7 2 4 35 65 55
2024 Security 39 26 18 8 5 1 4 41 59 175
2024 Science and technology 42 25 12 7 1 1 12 48 52 90
2024 Legal services 35 30 16 11 8 0 0 35 65 65
2024 Administration and operations 41 29 15 6 6 1 2 42 58 1175
2024 Human resources 33 29 18 9 8 1 2 34 66 450
2024 Financial management 33 29 17 9 9 1 2 34 66 175
2024 Procurement 36 32 18 3 3 0 8 39 61 75
2024 Real property 28 26 16 20 8 1 0 29 71 80
2024 Material management 50 28 11 7 5 0 0 50 50 45
2024 Information management 36 33 16 7 5 1 2 37 63 255
2024 Information technology 42 26 18 6 6 1 1 43 57 295
2024 Internal audit 16 58 20 0 5 0 0 16 84 20
2024 Evaluation 57 14 17 5 7 0 0 57 43 15
2024 Data sciences 34 20 28 13 3 3 0 35 65 30
2024 Policy 35 23 23 10 8 0 2 35 65 195
2024 Project management 29 33 23 8 5 0 1 30 70 110
2024 Other services to the public 46 25 15 3 5 1 4 49 51 175
2024 None of the above 40 31 13 8 6 0 2 41 59 300
2022 Client contact centre 37 25 21 7 6 1 3 140
2022 Health care practitioners 30 36 18 9 6 0 1 65
2022 Federal regulators 31 27 16 13 10 0 3 25
2022 Compliance, inspection and enforcement 31 31 16 11 9 0 3 120
2022 Communications or public affairs 32 32 23 4 7 1 1 80
2022 Access to information and privacy 38 30 17 6 0 0 8 50
2022 Security 37 33 16 6 6 1 1 265
2022 Science and technology 34 34 12 2 13 2 3 65
2022 Legal services 30 28 26 4 10 0 1 75
2022 Administration and operations 41 29 14 7 6 1 2 1100
2022 Human resources 39 30 18 6 6 1 1 420
2022 Financial management 31 35 20 9 3 0 0 205
2022 Procurement 38 28 19 10 5 0 1 75
2022 Real property 31 27 20 10 7 5 0 95
2022 Material management 38 39 12 7 3 0 0 50
2022 Information management 34 36 14 7 8 2 1 300
2022 Information technology 41 28 17 6 7 0 1 235
2022 Internal audit 29 33 34 0 5 0 0 20
2022 Evaluation 40 30 18 0 12 0 0 15
2022 Data sciences 23 35 21 14 8 0 0 35
2022 Policy 28 33 22 9 8 0 1 150
2022 Project management 26 35 16 14 6 1 3 115
2022 Other services to the public 40 36 15 1 7 2 0 200
2022 None of the above 36 24 19 8 10 0 3 385
2020 Client contact centre 47 29 13 9 0 0 2 145
2020 Health care practitioners 37 34 13 9 7 0 0 60
2020 Federal regulators 30 28 27 11 4 0 0 25
2020 Compliance, inspection and enforcement 39 20 16 21 3 1 0 80
2020 Communications or public affairs 33 37 16 10 2 0 2 90
2020 Access to information and privacy 35 25 27 5 7 0 0 40
2020 Security 44 27 15 8 2 1 2 230
2020 Science and technology 35 32 18 5 11 0 0 45
2020 Legal services 26 39 18 13 3 2 0 70
2020 Administration and operations 40 31 16 7 4 0 1 1325
2020 Human resources 36 33 17 8 4 1 1 440
2020 Financial management 39 35 14 8 3 1 1 190
2020 Procurement 35 34 11 7 11 1 0 80
2020 Real property 32 32 23 10 2 1 0 95
2020 Material management 30 34 20 9 7 2 0 45
2020 Information management 38 31 17 8 5 0 1 305
2020 Information technology 38 32 15 8 4 1 2 180
2020 Internal audit 35 30 22 13 0 0 0 25
2020 Data sciences 34 21 27 15 3 0 0 35
2020 Policy 31 40 12 12 3 0 1 115
2020 Project management 21 34 25 13 6 2 0 70
2020 Other services to the public 31 31 19 9 5 2 3 190
2020 None of the above 37 32 14 10 5 1 1 425
2019 Client contact centre 44 29 15 5 4 1 1 190
2019 Health care practitioners 39 33 14 5 8 0 0 65
2019 Federal regulators 26 47 14 13 0 0 0 35
2019 Compliance, inspection and enforcement 34 37 12 8 4 1 4 95
2019 Communications or public affairs 33 43 15 5 2 1 1 120
2019 Access to information and privacy 38 33 15 10 2 0 2 55
2019 Security 39 30 20 4 5 0 1 280
2019 Science and technology 42 38 11 6 2 0 0 45
2019 Legal services 44 21 23 8 5 0 0 60
2019 Administration and operations 40 33 16 5 4 1 1 1470
2019 Human resources 34 37 16 7 4 0 2 510
2019 Financial management 29 44 17 6 4 1 1 210
2019 Procurement 39 34 19 4 3 0 1 80
2019 Real property 21 43 19 11 5 0 1 95
2019 Material management 35 42 10 8 6 0 0 50
2019 Information management 35 32 19 7 4 2 1 355
2019 Information technology 32 41 12 8 4 0 2 175
2019 Internal audit 21 31 34 3 7 0 4 30
2019 Data sciences 35 28 16 13 5 0 3 40
2019 Policy 25 39 22 7 5 0 1 135
2019 Project management 26 37 21 9 6 0 1 100
2019 Other services to the public 43 32 14 6 2 1 2 220
2019 None of the above 40 28 18 6 4 1 2 480

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 22 12 10 6 1 5 48 52 110
2024 Health care practitioners 33 37 11 9 8 0 1 34 66 65
2024 Intelligence analysts 25 29 19 11 14 0 1 26 74 270
2024 Federal regulators 29 12 8 14 37 0 0 29 71 15
2024 Compliance, inspection and enforcement 19 33 13 12 24 0 0 19 81 60
2024 Communications or public affairs 28 33 17 7 6 1 7 31 69 110
2024 Access to information and privacy 32 24 13 14 12 0 5 34 66 55
2024 Security 26 29 18 12 11 0 4 27 73 175
2024 Science and technology 40 38 15 3 0 0 4 42 58 90
2024 Legal services 46 25 16 6 4 2 1 47 53 70
2024 Administration and operations 35 31 17 8 6 0 2 36 64 1180
2024 Human resources 23 31 20 11 12 0 1 24 76 450
2024 Financial management 20 24 24 15 14 1 1 21 79 180
2024 Procurement 23 36 22 8 7 0 3 24 76 75
2024 Real property 21 25 26 16 12 0 0 21 79 80
2024 Material management 27 41 13 16 4 0 0 27 73 45
2024 Information management 36 32 17 8 6 0 1 36 64 255
2024 Information technology 31 35 18 7 8 1 1 31 69 295
2024 Internal audit 20 39 19 0 16 0 5 22 78 20
2024 Evaluation 18 55 13 0 7 0 7 20 80 15
2024 Data sciences 16 28 30 17 9 0 0 16 84 30
2024 Policy 22 30 18 16 13 0 0 23 77 195
2024 Project management 18 25 28 15 13 0 1 18 82 110
2024 Other services to the public 42 28 15 6 6 1 1 43 57 175
2024 None of the above 37 31 15 8 7 1 1 38 62 300
2022 Client contact centre 36 30 14 9 7 1 3 135
2022 Health care practitioners 35 34 13 12 6 0 0 65
2022 Federal regulators 31 14 26 21 8 0 0 25
2022 Compliance, inspection and enforcement 33 26 16 12 9 1 3 120
2022 Communications or public affairs 33 23 22 12 6 0 3 80
2022 Access to information and privacy 33 28 17 12 7 2 2 50
2022 Security 27 32 18 12 9 0 2 265
2022 Science and technology 44 35 7 7 4 2 1 60
2022 Legal services 29 33 14 14 9 0 0 75
2022 Administration and operations 36 30 16 10 7 1 2 1100
2022 Human resources 27 32 21 11 8 0 1 420
2022 Financial management 27 33 21 10 7 0 1 200
2022 Procurement 18 30 22 13 14 0 3 75
2022 Real property 20 23 23 16 15 2 1 95
2022 Material management 26 40 12 15 6 0 0 50
2022 Information management 27 41 16 10 4 1 1 300
2022 Information technology 34 29 19 9 7 1 1 235
2022 Internal audit 45 29 21 5 0 0 0 25
2022 Evaluation 34 42 6 7 12 0 0 15
2022 Data sciences 18 39 21 11 11 0 0 35
2022 Policy 20 39 21 11 8 0 1 150
2022 Project management 19 28 25 12 13 1 2 115
2022 Other services to the public 44 31 15 4 3 2 0 200
2022 None of the above 33 30 19 6 9 1 2 385
2020 Client contact centre 34 34 21 7 1 1 2 145
2020 Health care practitioners 38 31 17 9 5 0 0 60
2020 Federal regulators 28 39 7 15 11 0 0 30
2020 Compliance, inspection and enforcement 32 32 18 15 4 0 0 80
2020 Communications or public affairs 35 27 22 9 7 0 2 90
2020 Access to information and privacy 28 30 17 14 10 0 0 40
2020 Security 34 31 23 8 2 2 0 235
2020 Science and technology 46 17 20 6 11 0 0 45
2020 Legal services 38 31 18 4 8 0 0 65
2020 Administration and operations 37 31 18 8 5 0 1 1320
2020 Human resources 29 32 23 11 4 0 1 440
2020 Financial management 32 38 17 8 3 0 2 190
2020 Procurement 18 36 23 11 10 1 1 80
2020 Real property 23 36 23 9 8 0 0 95
2020 Material management 27 25 26 13 3 2 3 45
2020 Information management 35 30 19 10 5 1 1 305
2020 Information technology 30 33 17 11 8 0 1 185
2020 Internal audit 45 21 30 5 0 0 0 25
2020 Data sciences 29 24 29 5 13 0 0 35
2020 Policy 23 28 26 14 8 0 0 115
2020 Project management 23 35 19 13 9 0 2 70
2020 Other services to the public 33 32 19 8 4 1 2 185
2020 None of the above 38 28 15 12 6 0 1 425
2019 Client contact centre 40 32 16 6 4 1 1 190
2019 Health care practitioners 30 35 22 8 5 0 0 65
2019 Federal regulators 29 26 22 20 3 0 0 35
2019 Compliance, inspection and enforcement 27 40 17 9 5 1 1 95
2019 Communications or public affairs 33 36 16 11 3 0 1 120
2019 Access to information and privacy 40 20 18 9 11 0 2 55
2019 Security 40 27 16 10 5 1 1 280
2019 Science and technology 43 40 11 5 1 0 0 45
2019 Legal services 25 37 25 9 3 0 0 60
2019 Administration and operations 35 32 19 8 5 1 1 1465
2019 Human resources 30 34 21 9 4 0 1 505
2019 Financial management 22 43 21 9 4 0 1 210
2019 Procurement 23 46 19 3 8 0 1 80
2019 Real property 21 36 19 15 8 0 1 95
2019 Material management 24 37 24 7 7 0 1 50
2019 Information management 32 34 21 9 3 1 0 355
2019 Information technology 26 36 23 10 3 0 2 175
2019 Internal audit 31 42 20 3 3 0 0 30
2019 Data sciences 26 27 19 18 7 0 3 40
2019 Policy 23 35 24 10 7 0 1 135
2019 Project management 16 40 24 11 9 0 0 100
2019 Other services to the public 35 33 17 10 2 1 1 220
2019 None of the above 39 28 18 9 3 1 3 480

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 17 9 5 9 2 3 58 42 110
2024 Health care practitioners 34 30 20 9 6 0 1 34 66 65
2024 Intelligence analysts 28 26 18 15 12 1 0 28 72 270
2024 Federal regulators 40 9 12 16 23 0 0 40 60 15
2024 Compliance, inspection and enforcement 27 24 11 17 21 0 0 27 73 60
2024 Communications or public affairs 39 29 12 9 10 1 0 40 60 110
2024 Access to information and privacy 41 18 15 14 11 0 1 41 59 60
2024 Security 42 27 13 7 8 0 2 43 57 175
2024 Science and technology 56 27 9 5 0 0 4 58 42 90
2024 Legal services 48 20 16 6 5 4 1 51 49 70
2024 Administration and operations 40 27 15 9 6 0 2 41 59 1180
2024 Human resources 34 29 14 10 11 0 1 35 65 445
2024 Financial management 22 38 18 12 8 1 2 22 78 180
2024 Procurement 42 26 20 4 4 0 5 44 56 70
2024 Real property 32 15 18 15 18 0 1 33 67 80
2024 Material management 44 37 10 8 1 0 0 44 56 45
2024 Information management 39 29 16 7 8 0 1 40 60 255
2024 Information technology 34 28 18 10 9 0 1 34 66 295
2024 Internal audit 25 35 20 20 0 0 0 25 75 20
2024 Evaluation 23 59 5 13 0 0 0 23 77 15
2024 Data sciences 18 30 16 12 23 0 0 18 82 30
2024 Policy 25 31 21 12 10 0 0 25 75 195
2024 Project management 20 35 17 14 14 0 0 20 80 110
2024 Other services to the public 47 28 14 4 5 1 2 49 51 175
2024 None of the above 44 30 9 10 5 0 2 45 55 300
2022 Client contact centre 46 21 16 9 4 1 3 140
2022 Health care practitioners 32 36 15 13 5 0 0 65
2022 Federal regulators 41 14 19 13 13 0 0 25
2022 Compliance, inspection and enforcement 37 23 18 9 11 0 2 120
2022 Communications or public affairs 44 21 20 7 1 1 6 80
2022 Access to information and privacy 44 31 10 4 3 4 4 50
2022 Security 44 27 15 7 6 0 1 265
2022 Science and technology 39 28 11 11 10 0 0 60
2022 Legal services 36 28 12 8 14 0 1 75
2022 Administration and operations 41 29 13 8 7 1 2 1100
2022 Human resources 39 27 17 9 7 0 1 425
2022 Financial management 35 28 18 11 4 1 2 205
2022 Procurement 37 27 16 8 10 0 3 75
2022 Real property 30 28 22 10 9 2 0 95
2022 Material management 39 31 13 9 8 0 0 50
2022 Information management 35 31 18 7 6 1 1 300
2022 Information technology 39 29 17 4 10 0 1 235
2022 Internal audit 38 21 20 19 3 0 0 25
2022 Evaluation 39 38 4 13 5 0 0 15
2022 Data sciences 24 41 11 12 12 0 0 35
2022 Policy 31 25 23 9 10 0 1 155
2022 Project management 25 27 18 14 13 2 2 115
2022 Other services to the public 46 30 12 4 7 1 1 200
2022 None of the above 40 28 13 9 8 1 1 385
2020 Client contact centre 48 27 21 3 1 0 1 145
2020 Health care practitioners 45 26 19 7 3 0 0 60
2020 Federal regulators 32 28 22 7 11 0 0 30
2020 Compliance, inspection and enforcement 39 30 6 19 5 0 0 80
2020 Communications or public affairs 37 28 16 9 8 0 2 90
2020 Access to information and privacy 32 29 15 12 10 2 0 40
2020 Security 42 30 17 8 3 0 0 235
2020 Science and technology 40 31 13 6 7 2 0 45
2020 Legal services 43 28 15 7 7 0 0 70
2020 Administration and operations 42 29 15 8 5 0 1 1325
2020 Human resources 34 33 18 10 3 0 1 440
2020 Financial management 37 35 16 7 3 0 1 190
2020 Procurement 34 30 12 9 15 0 0 75
2020 Real property 30 34 15 12 8 0 0 95
2020 Material management 42 28 18 5 5 2 0 45
2020 Information management 40 31 13 10 5 0 0 305
2020 Information technology 38 25 17 10 7 0 2 185
2020 Internal audit 48 21 13 13 0 0 4 25
2020 Data sciences 34 11 30 18 8 0 0 35
2020 Policy 29 31 21 11 9 0 0 115
2020 Project management 20 36 18 12 15 0 0 70
2020 Other services to the public 36 34 14 8 6 0 2 190
2020 None of the above 41 27 18 9 5 0 0 425
2019 Client contact centre 48 29 12 7 4 1 0 190
2019 Health care practitioners 43 28 21 6 3 0 0 65
2019 Federal regulators 33 37 16 13 0 0 0 35
2019 Compliance, inspection and enforcement 40 32 12 8 6 1 0 95
2019 Communications or public affairs 37 31 15 13 3 0 1 120
2019 Access to information and privacy 39 22 20 12 3 2 2 55
2019 Security 43 23 20 6 6 0 1 280
2019 Science and technology 41 28 23 9 0 0 0 45
2019 Legal services 43 15 22 12 8 0 0 60
2019 Administration and operations 42 30 16 7 5 0 1 1475
2019 Human resources 37 30 20 9 5 0 1 505
2019 Financial management 33 36 18 6 6 0 1 210
2019 Procurement 43 35 9 9 5 0 0 80
2019 Real property 27 25 21 19 6 0 1 95
2019 Material management 38 34 13 10 4 0 1 50
2019 Information management 34 31 16 10 7 1 1 355
2019 Information technology 30 30 21 9 8 1 1 175
2019 Internal audit 21 44 18 7 11 0 0 30
2019 Data sciences 22 31 24 16 7 0 0 40
2019 Policy 28 32 22 9 8 0 1 135
2019 Project management 22 33 22 12 11 0 0 100
2019 Other services to the public 42 33 13 4 6 1 1 220
2019 None of the above 44 24 16 9 4 1 3 475

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 25 6 6 9 2 2 53 47 105
2024 Health care practitioners 44 26 13 8 9 0 0 44 56 65
2024 Intelligence analysts 41 27 16 8 8 0 1 41 59 270
2024 Federal regulators 53 19 4 13 12 0 0 53 47 15
2024 Compliance, inspection and enforcement 31 23 14 14 17 0 1 31 69 60
2024 Communications or public affairs 41 28 14 7 8 0 2 42 58 110
2024 Access to information and privacy 45 18 19 6 7 4 1 47 53 60
2024 Security 43 30 12 7 6 0 2 44 56 175
2024 Science and technology 55 28 5 2 3 1 6 59 41 90
2024 Legal services 46 27 13 5 9 0 0 46 54 65
2024 Administration and operations 44 24 14 7 9 0 2 45 55 1180
2024 Human resources 40 25 18 5 11 0 1 41 59 450
2024 Financial management 37 31 14 6 9 1 3 38 62 180
2024 Procurement 45 24 14 7 2 4 4 49 51 75
2024 Real property 41 25 8 11 14 1 0 42 58 80
2024 Material management 60 26 7 7 0 0 0 60 40 45
2024 Information management 46 25 13 7 8 0 0 46 54 250
2024 Information technology 47 27 13 5 7 0 1 48 52 295
2024 Internal audit 21 69 5 0 5 0 0 21 79 20
2024 Evaluation 43 32 13 6 7 0 0 43 57 15
2024 Data sciences 34 36 14 7 6 3 0 35 65 30
2024 Policy 50 26 14 4 6 0 0 50 50 195
2024 Project management 49 24 9 9 8 1 0 49 51 110
2024 Other services to the public 48 21 13 6 11 0 2 49 51 175
2024 None of the above 52 19 11 6 9 1 2 54 46 300
2022 Client contact centre 43 25 15 8 7 0 1 135
2022 Health care practitioners 40 27 15 7 9 0 1 65
2022 Federal regulators 38 28 19 4 11 0 0 25
2022 Compliance, inspection and enforcement 40 23 11 11 11 3 1 120
2022 Communications or public affairs 49 23 23 5 1 0 0 80
2022 Access to information and privacy 39 33 15 5 7 0 2 50
2022 Security 52 24 10 5 8 0 2 265
2022 Science and technology 56 13 13 6 10 0 2 65
2022 Legal services 38 18 16 12 17 0 0 75
2022 Administration and operations 47 23 12 7 9 0 1 1100
2022 Human resources 45 26 14 5 9 0 1 420
2022 Financial management 42 29 17 4 6 0 2 205
2022 Procurement 41 23 15 10 9 0 3 75
2022 Real property 41 29 13 8 5 3 0 95
2022 Material management 44 22 17 11 3 3 0 50
2022 Information management 50 21 13 6 7 1 1 300
2022 Information technology 54 22 10 7 6 0 1 235
2022 Internal audit 55 24 17 4 0 0 0 25
2022 Evaluation 57 23 0 6 13 0 0 15
2022 Data sciences 27 27 14 18 10 3 0 35
2022 Policy 50 22 16 4 8 0 1 155
2022 Project management 47 25 15 5 5 1 2 115
2022 Other services to the public 46 27 12 4 10 1 0 195
2022 None of the above 42 24 14 8 10 1 2 385
2020 Client contact centre 51 22 16 5 5 0 1 145
2020 Health care practitioners 43 33 9 6 10 0 0 60
2020 Federal regulators 35 36 10 11 7 0 0 30
2020 Compliance, inspection and enforcement 46 23 10 11 10 0 0 80
2020 Communications or public affairs 46 25 18 8 3 0 0 90
2020 Access to information and privacy 44 26 10 10 10 0 0 40
2020 Security 49 24 13 9 3 1 1 235
2020 Science and technology 54 19 10 5 12 0 0 45
2020 Legal services 41 29 14 8 8 0 0 65
2020 Administration and operations 51 23 12 7 6 0 1 1320
2020 Human resources 49 24 15 6 5 0 1 440
2020 Financial management 43 31 13 6 4 0 2 190
2020 Procurement 33 28 18 6 13 0 1 80
2020 Real property 42 28 17 8 5 0 0 90
2020 Material management 53 25 9 8 5 0 0 45
2020 Information management 48 21 14 9 8 0 0 300
2020 Information technology 48 27 12 5 6 0 2 185
2020 Internal audit 47 27 17 0 4 0 4 25
2020 Data sciences 34 27 21 10 7 0 0 35
2020 Policy 54 25 9 5 7 1 0 115
2020 Project management 33 37 15 7 9 0 0 70
2020 Other services to the public 41 24 15 11 7 0 2 190
2020 None of the above 46 23 13 8 8 0 1 425
2019 Client contact centre 53 22 8 10 7 1 0 190
2019 Health care practitioners 54 22 9 3 11 0 1 65
2019 Federal regulators 41 21 27 8 3 0 0 35
2019 Compliance, inspection and enforcement 44 23 17 7 7 2 0 95
2019 Communications or public affairs 48 25 16 6 4 0 1 120
2019 Access to information and privacy 42 20 11 18 5 2 2 55
2019 Security 49 26 12 6 7 0 0 275
2019 Science and technology 59 18 14 9 0 0 0 45
2019 Legal services 40 19 21 8 12 0 0 60
2019 Administration and operations 48 25 12 7 6 1 1 1465
2019 Human resources 48 26 12 6 7 1 2 505
2019 Financial management 47 23 19 6 5 0 0 210
2019 Procurement 51 15 21 7 6 1 0 80
2019 Real property 41 34 10 6 8 0 1 95
2019 Material management 60 16 12 10 3 0 0 50
2019 Information management 40 31 13 9 6 1 0 355
2019 Information technology 42 26 19 5 7 1 1 175
2019 Internal audit 42 20 20 11 7 0 0 30
2019 Data sciences 43 25 11 12 10 0 0 40
2019 Policy 41 30 13 10 5 0 1 135
2019 Project management 42 23 19 6 10 0 1 100
2019 Other services to the public 52 27 9 5 7 0 1 220
2019 None of the above 50 22 11 8 6 1 3 475

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 26 8 3 7 1 0 55 45 110
2024 Health care practitioners 50 25 14 3 8 0 0 50 50 65
2024 Intelligence analysts 51 23 12 6 6 0 1 52 48 270
2024 Federal regulators 56 11 20 0 13 0 0 56 44 15
2024 Compliance, inspection and enforcement 33 27 14 11 8 2 4 35 65 60
2024 Communications or public affairs 44 34 12 3 5 0 1 45 55 110
2024 Access to information and privacy 55 19 10 6 7 0 3 56 44 60
2024 Security 54 21 11 7 4 0 3 56 44 175
2024 Science and technology 58 27 7 1 4 0 3 60 40 90
2024 Legal services 54 24 8 4 10 0 0 54 46 70
2024 Administration and operations 47 26 13 6 6 0 2 48 52 1180
2024 Human resources 50 23 14 4 7 0 1 51 49 445
2024 Financial management 50 25 10 5 8 1 2 51 49 180
2024 Procurement 56 20 12 4 4 0 4 58 42 75
2024 Real property 50 20 17 7 6 0 0 50 50 80
2024 Material management 67 17 6 6 0 3 1 70 30 45
2024 Information management 54 26 11 3 6 0 0 54 46 255
2024 Information technology 56 26 8 3 5 1 2 57 43 295
2024 Internal audit 40 39 10 11 0 0 0 40 60 20
2024 Evaluation 73 27 0 0 0 0 0 73 27 15
2024 Data sciences 43 21 26 10 0 0 0 43 57 30
2024 Policy 53 22 14 3 6 0 1 54 46 195
2024 Project management 44 27 15 8 5 1 0 45 55 110
2024 Other services to the public 56 23 12 1 6 0 2 57 43 175
2024 None of the above 57 21 11 4 4 0 2 58 42 300
2022 Client contact centre 53 20 10 7 6 0 3 140
2022 Health care practitioners 49 28 15 2 5 0 1 65
2022 Federal regulators 48 25 19 8 0 0 0 25
2022 Compliance, inspection and enforcement 47 24 10 5 10 0 4 120
2022 Communications or public affairs 55 19 18 4 1 1 2 80
2022 Access to information and privacy 51 18 10 13 5 2 2 50
2022 Security 56 24 10 3 6 0 2 265
2022 Science and technology 52 13 20 7 9 0 0 65
2022 Legal services 52 25 14 4 3 3 0 75
2022 Administration and operations 50 26 10 6 7 0 1 1100
2022 Human resources 52 24 15 4 4 0 1 425
2022 Financial management 51 27 14 3 3 0 3 200
2022 Procurement 45 25 14 5 8 0 4 75
2022 Real property 46 27 10 9 7 2 0 95
2022 Material management 49 27 14 5 5 0 0 50
2022 Information management 49 28 12 4 5 1 0 300
2022 Information technology 55 24 9 7 5 0 0 235
2022 Internal audit 38 40 11 8 3 0 0 25
2022 Evaluation 63 37 0 0 0 0 0 15
2022 Data sciences 44 28 12 7 9 0 0 35
2022 Policy 60 22 9 4 4 0 1 155
2022 Project management 55 24 10 3 5 1 2 115
2022 Other services to the public 50 27 13 2 6 1 1 200
2022 None of the above 51 23 11 6 5 1 2 385
2020 Client contact centre 36 25 25 7 6 0 1 140
2020 Health care practitioners 48 19 22 8 2 0 0 60
2020 Federal regulators 33 30 8 15 14 0 0 25
2020 Compliance, inspection and enforcement 30 35 15 14 6 0 0 80
2020 Communications or public affairs 32 29 20 13 5 0 1 90
2020 Access to information and privacy 29 29 17 12 12 0 0 40
2020 Security 34 32 19 9 5 1 0 235
2020 Science and technology 32 28 14 18 8 0 0 45
2020 Legal services 39 26 21 10 4 0 0 70
2020 Administration and operations 37 30 17 9 7 0 1 1325
2020 Human resources 27 33 20 12 7 0 1 440
2020 Financial management 27 33 25 12 3 0 0 190
2020 Procurement 26 37 18 5 14 0 0 80
2020 Real property 26 29 25 15 5 0 0 95
2020 Material management 34 35 15 11 5 0 0 45
2020 Information management 32 31 20 8 7 1 1 305
2020 Information technology 33 35 16 9 5 1 1 185
2020 Internal audit 23 43 13 8 13 0 0 25
2020 Data sciences 34 30 13 13 10 0 0 35
2020 Policy 28 32 21 11 8 0 0 115
2020 Project management 28 30 16 8 17 0 0 70
2020 Other services to the public 36 25 18 10 8 0 2 190
2020 None of the above 41 26 16 12 4 0 1 430

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 35 10 9 7 4 0 37 63 105
2024 Health care practitioners 39 39 12 5 6 0 0 39 61 65
2024 Intelligence analysts 33 36 17 8 5 0 0 33 67 270
2024 Federal regulators 43 16 29 5 7 0 0 43 57 15
2024 Compliance, inspection and enforcement 30 36 12 11 9 0 1 30 70 60
2024 Communications or public affairs 29 33 25 8 3 1 0 30 70 110
2024 Access to information and privacy 32 26 27 2 10 0 3 33 67 60
2024 Security 40 25 17 8 5 1 4 42 58 175
2024 Science and technology 55 18 17 5 3 0 2 56 44 90
2024 Legal services 44 26 19 3 8 0 1 44 56 70
2024 Administration and operations 39 30 15 7 6 0 1 40 60 1180
2024 Human resources 34 29 20 9 7 0 1 34 66 450
2024 Financial management 27 36 18 10 7 1 2 28 72 180
2024 Procurement 21 29 22 12 12 0 4 22 78 75
2024 Real property 27 34 23 11 5 0 0 27 73 80
2024 Material management 55 28 9 2 6 0 1 56 44 45
2024 Information management 38 31 14 9 8 0 0 38 62 250
2024 Information technology 43 30 16 5 6 0 0 43 57 295
2024 Internal audit 39 29 15 11 5 0 0 39 61 20
2024 Evaluation 48 37 14 0 0 0 0 48 52 15
2024 Data sciences 34 26 26 14 0 0 0 34 66 30
2024 Policy 41 34 17 5 3 0 0 41 59 195
2024 Project management 34 29 23 9 5 0 0 34 66 110
2024 Other services to the public 42 34 9 4 7 1 2 44 56 175
2024 None of the above 44 34 10 7 4 0 2 45 55 300
2022 Client contact centre 33 28 22 11 5 0 1 135
2022 Health care practitioners 30 39 23 3 3 0 1 65
2022 Federal regulators 37 34 14 9 7 0 0 25
2022 Compliance, inspection and enforcement 39 23 18 10 6 0 3 120
2022 Communications or public affairs 35 35 13 7 6 0 3 80
2022 Access to information and privacy 37 32 17 6 6 0 2 50
2022 Security 38 32 16 6 7 0 1 265
2022 Science and technology 42 36 12 8 2 0 0 65
2022 Legal services 42 27 17 10 5 0 0 75
2022 Administration and operations 37 31 18 6 7 0 1 1100
2022 Human resources 37 31 18 7 5 1 1 420
2022 Financial management 38 36 14 4 6 0 2 200
2022 Procurement 18 32 22 11 14 0 3 75
2022 Real property 20 39 23 9 8 1 0 95
2022 Material management 55 23 7 8 5 0 1 50
2022 Information management 31 37 19 7 4 2 0 300
2022 Information technology 40 30 17 9 5 0 0 235
2022 Internal audit 43 23 29 5 0 0 0 25
2022 Evaluation 55 14 20 12 0 0 0 15
2022 Data sciences 41 32 25 2 0 0 0 35
2022 Policy 42 27 19 5 5 1 1 150
2022 Project management 31 34 20 7 6 1 2 115
2022 Other services to the public 38 26 25 5 4 2 1 200
2022 None of the above 45 29 12 7 5 0 1 385
2020 Client contact centre 31 35 18 10 4 0 1 145
2020 Health care practitioners 30 36 15 10 9 0 0 60
2020 Federal regulators 38 18 22 18 4 0 0 30
2020 Compliance, inspection and enforcement 35 38 14 9 5 0 0 80
2020 Communications or public affairs 27 36 21 10 6 0 0 90
2020 Access to information and privacy 35 29 17 8 10 0 0 40
2020 Security 42 30 17 8 3 1 0 235
2020 Science and technology 44 33 9 10 2 2 0 45
2020 Legal services 37 43 9 7 4 0 0 70
2020 Administration and operations 36 29 19 9 5 0 1 1325
2020 Human resources 32 30 21 10 6 0 1 440
2020 Financial management 31 40 19 7 3 0 1 190
2020 Procurement 23 37 18 8 14 0 0 80
2020 Real property 30 28 26 9 7 0 0 90
2020 Material management 44 28 24 3 0 2 0 45
2020 Information management 33 38 16 8 5 0 0 305
2020 Information technology 34 33 18 7 5 1 2 185
2020 Internal audit 48 34 9 4 0 0 4 25
2020 Data sciences 42 27 26 3 3 0 0 35
2020 Policy 35 28 25 7 3 1 0 115
2020 Project management 33 26 23 15 3 0 0 70
2020 Other services to the public 28 36 21 5 7 0 3 190
2020 None of the above 43 24 17 9 6 0 1 425
2019 Client contact centre 41 32 16 6 4 1 0 185
2019 Health care practitioners 47 27 17 4 5 0 0 65
2019 Federal regulators 28 31 25 14 3 0 0 35
2019 Compliance, inspection and enforcement 36 27 21 10 5 1 0 95
2019 Communications or public affairs 42 29 12 13 4 0 1 120
2019 Access to information and privacy 47 32 9 9 0 0 4 55
2019 Security 41 29 16 6 6 0 1 280
2019 Science and technology 42 33 13 11 0 0 0 45
2019 Legal services 34 36 17 10 3 0 0 60
2019 Administration and operations 41 30 16 8 4 1 1 1465
2019 Human resources 41 33 16 6 3 0 1 505
2019 Financial management 37 33 19 9 2 0 0 210
2019 Procurement 35 29 24 7 4 0 0 80
2019 Real property 33 29 26 7 3 0 1 95
2019 Material management 39 33 16 7 1 0 5 50
2019 Information management 35 32 19 8 4 1 0 350
2019 Information technology 39 30 15 7 7 1 1 175
2019 Internal audit 45 35 21 0 0 0 0 30
2019 Data sciences 29 40 21 5 5 0 0 40
2019 Policy 40 31 19 6 4 0 1 135
2019 Project management 31 36 18 10 4 0 1 100
2019 Other services to the public 44 30 13 9 4 0 0 220
2019 None of the above 47 28 15 6 2 1 2 475

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 16 5 7 8 2 3 61 39 105
2024 Health care practitioners 50 25 14 8 1 0 2 51 49 65
2024 Intelligence analysts 43 22 16 8 11 0 1 43 57 270
2024 Federal regulators 59 28 7 0 5 0 0 59 41 15
2024 Compliance, inspection and enforcement 42 22 14 8 11 0 3 43 57 60
2024 Communications or public affairs 39 23 16 7 13 0 3 40 60 110
2024 Access to information and privacy 37 16 24 4 14 2 3 39 61 60
2024 Security 46 27 11 3 10 0 2 47 53 175
2024 Science and technology 70 15 9 3 2 0 1 71 29 85
2024 Legal services 54 19 6 10 10 0 1 55 45 70
2024 Administration and operations 55 21 11 6 6 0 2 56 44 1175
2024 Human resources 46 23 12 7 9 0 4 48 52 445
2024 Financial management 36 23 16 9 11 1 4 38 62 175
2024 Procurement 51 15 14 4 9 2 6 55 45 75
2024 Real property 51 28 6 7 9 0 0 51 49 80
2024 Material management 51 22 20 1 6 0 0 51 49 45
2024 Information management 49 25 11 7 6 0 3 50 50 255
2024 Information technology 52 18 11 5 12 0 2 54 46 295
2024 Internal audit 24 37 20 5 15 0 0 24 76 20
2024 Evaluation 25 25 31 6 13 0 0 25 75 15
2024 Data sciences 36 24 17 3 20 0 0 36 64 30
2024 Policy 39 18 14 15 13 0 1 39 61 195
2024 Project management 40 32 6 6 13 0 3 41 59 110
2024 Other services to the public 54 28 8 4 4 1 2 55 45 175
2024 None of the above 55 20 10 5 7 0 3 57 43 300
2022 Client contact centre 56 14 14 5 4 1 7 140
2022 Health care practitioners 57 18 12 4 8 0 0 65
2022 Federal regulators 49 33 7 3 4 0 4 25
2022 Compliance, inspection and enforcement 52 14 19 4 7 0 4 120
2022 Communications or public affairs 62 13 14 5 3 1 3 80
2022 Access to information and privacy 56 24 8 2 7 0 3 50
2022 Security 55 25 9 3 6 0 2 260
2022 Science and technology 56 24 9 2 9 0 0 65
2022 Legal services 48 15 16 17 2 0 2 75
2022 Administration and operations 55 22 11 4 5 0 2 1095
2022 Human resources 61 19 8 4 5 1 3 420
2022 Financial management 57 21 7 4 7 0 4 200
2022 Procurement 56 13 11 9 7 0 4 75
2022 Real property 59 19 11 4 3 1 3 95
2022 Material management 49 28 7 7 9 0 0 50
2022 Information management 59 18 12 4 5 0 2 300
2022 Information technology 62 18 7 4 5 0 4 235
2022 Internal audit 62 23 8 0 0 0 8 25
2022 Evaluation 48 33 6 8 0 0 5 15
2022 Data sciences 58 29 7 2 4 0 0 35
2022 Policy 63 17 8 5 5 1 2 150
2022 Project management 58 17 7 8 4 1 5 115
2022 Other services to the public 52 21 11 6 5 2 2 200
2022 None of the above 53 20 12 5 7 0 3 385
2020 Client contact centre 49 27 13 6 2 0 3 140
2020 Health care practitioners 47 27 17 6 2 0 0 60
2020 Federal regulators 66 23 8 0 4 0 0 25
2020 Compliance, inspection and enforcement 50 24 17 4 5 0 0 80
2020 Communications or public affairs 48 28 16 4 2 0 2 90
2020 Access to information and privacy 49 26 20 2 2 0 0 40
2020 Security 54 28 11 4 1 0 2 235
2020 Science and technology 56 24 7 7 6 0 0 45
2020 Legal services 50 26 16 1 5 2 0 65
2020 Administration and operations 51 26 14 4 4 0 1 1320
2020 Human resources 46 30 14 5 3 0 2 440
2020 Financial management 53 27 12 4 4 0 1 190
2020 Procurement 45 30 10 6 8 0 1 80
2020 Real property 54 25 10 6 3 0 1 90
2020 Material management 47 33 13 7 0 0 0 45
2020 Information management 49 29 13 3 5 0 0 305
2020 Information technology 51 28 9 6 3 1 2 185
2020 Internal audit 56 26 13 0 5 0 0 25
2020 Data sciences 41 25 29 0 5 0 0 35
2020 Policy 51 23 17 3 5 1 1 115
2020 Project management 51 26 15 6 3 0 0 70
2020 Other services to the public 44 23 16 8 7 0 1 185
2020 None of the above 50 26 10 8 5 0 2 425
2019 Client contact centre 59 22 7 5 4 1 0 185
2019 Health care practitioners 61 13 19 6 1 0 0 65
2019 Federal regulators 53 28 11 3 3 0 3 35
2019 Compliance, inspection and enforcement 51 25 13 5 6 0 0 95
2019 Communications or public affairs 58 24 11 4 2 0 1 120
2019 Access to information and privacy 58 22 13 6 0 0 2 50
2019 Security 62 19 10 4 2 1 3 280
2019 Science and technology 62 28 8 1 0 0 0 45
2019 Legal services 45 28 18 3 3 0 2 60
2019 Administration and operations 57 24 10 3 3 1 1 1470
2019 Human resources 60 22 12 2 3 0 1 505
2019 Financial management 64 23 7 3 1 0 2 210
2019 Procurement 56 25 9 5 4 0 2 80
2019 Real property 52 28 10 6 2 0 2 95
2019 Material management 46 39 7 6 1 0 0 50
2019 Information management 54 24 9 5 6 1 1 355
2019 Information technology 60 24 8 3 1 1 2 170
2019 Internal audit 70 17 7 3 3 0 0 30
2019 Data sciences 48 26 24 2 0 0 0 40
2019 Policy 60 20 11 4 3 0 1 135
2019 Project management 54 23 8 3 11 0 1 100
2019 Other services to the public 54 24 12 5 4 0 1 215
2019 None of the above 56 25 8 5 4 0 2 475

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 22 8 8 3 2 1 58 42 110
2024 Health care practitioners 42 37 12 6 3 0 0 42 58 65
2024 Intelligence analysts 38 30 15 9 8 0 0 38 62 270
2024 Federal regulators 65 18 17 0 0 0 0 65 35 15
2024 Compliance, inspection and enforcement 42 28 14 8 6 0 1 43 57 60
2024 Communications or public affairs 42 31 9 7 12 0 0 42 58 110
2024 Access to information and privacy 27 37 18 3 14 0 1 28 72 60
2024 Security 54 23 11 3 6 0 3 56 44 175
2024 Science and technology 51 26 15 4 2 0 2 52 48 90
2024 Legal services 53 23 13 8 1 0 1 54 46 70
2024 Administration and operations 55 27 10 4 3 0 1 56 44 1180
2024 Human resources 48 33 10 3 4 0 1 49 51 445
2024 Financial management 45 29 9 5 7 1 4 47 53 180
2024 Procurement 55 25 9 3 4 0 3 57 43 75
2024 Real property 41 37 13 4 4 1 0 42 58 80
2024 Material management 57 30 11 0 2 0 1 58 42 45
2024 Information management 50 29 11 4 5 0 1 50 50 255
2024 Information technology 56 27 9 4 3 0 1 56 44 295
2024 Internal audit 18 41 36 0 0 0 5 19 81 20
2024 Evaluation 45 36 13 6 0 0 0 45 55 15
2024 Data sciences 39 32 26 0 3 0 0 39 61 30
2024 Policy 44 33 11 4 8 0 0 44 56 195
2024 Project management 51 35 8 2 4 0 1 51 49 110
2024 Other services to the public 53 26 12 4 2 1 2 55 45 175
2024 None of the above 54 29 9 4 2 0 1 55 45 300
2022 Client contact centre 49 29 12 5 3 0 1 140
2022 Health care practitioners 47 37 7 0 9 0 0 65
2022 Federal regulators 37 49 6 7 0 0 0 25
2022 Compliance, inspection and enforcement 40 26 24 4 5 0 2 120
2022 Communications or public affairs 51 21 16 3 7 0 2 80
2022 Access to information and privacy 44 29 15 4 3 0 4 50
2022 Security 48 31 11 5 4 0 1 265
2022 Science and technology 48 34 7 1 10 0 0 65
2022 Legal services 44 33 13 7 4 0 0 75
2022 Administration and operations 44 33 13 4 5 0 1 1100
2022 Human resources 43 35 13 4 4 1 1 420
2022 Financial management 43 37 11 5 2 0 2 205
2022 Procurement 36 34 14 1 10 0 4 75
2022 Real property 42 34 14 4 5 1 0 95
2022 Material management 47 30 14 3 5 0 0 50
2022 Information management 50 30 12 3 2 1 1 300
2022 Information technology 58 27 8 5 1 0 1 235
2022 Internal audit 50 24 18 3 5 0 0 25
2022 Evaluation 36 47 6 5 5 0 0 15
2022 Data sciences 47 31 10 7 4 0 0 35
2022 Policy 44 32 12 6 5 0 1 155
2022 Project management 44 36 9 2 5 1 3 115
2022 Other services to the public 43 29 15 6 4 2 1 200
2022 None of the above 44 33 13 4 4 0 2 385
2020 Client contact centre 41 25 20 12 1 0 1 140
2020 Health care practitioners 37 19 28 7 9 0 0 60
2020 Federal regulators 29 46 7 7 11 0 0 30
2020 Compliance, inspection and enforcement 33 31 21 11 3 0 0 80
2020 Communications or public affairs 26 35 23 8 9 0 0 90
2020 Access to information and privacy 26 32 25 7 10 0 0 40
2020 Security 37 34 16 10 2 0 0 235
2020 Science and technology 36 38 14 6 5 0 2 45
2020 Legal services 38 28 17 11 4 0 2 70
2020 Administration and operations 39 34 15 8 4 0 1 1320
2020 Human resources 20 36 25 12 7 0 0 440
2020 Financial management 26 32 28 5 8 0 1 190
2020 Procurement 23 25 30 9 12 0 0 75
2020 Real property 24 33 21 14 8 0 0 95
2020 Material management 46 30 11 8 3 0 2 45
2020 Information management 34 35 21 5 5 0 0 305
2020 Information technology 36 34 19 4 5 0 1 180
2020 Internal audit 23 22 41 4 9 0 0 20
2020 Data sciences 11 39 21 14 15 0 0 35
2020 Policy 12 42 28 8 9 1 0 115
2020 Project management 23 32 26 13 7 0 0 70
2020 Other services to the public 35 33 18 6 7 0 1 190
2020 None of the above 39 30 16 9 5 0 1 425

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 79 9 2 1 4 1 4 84 16 110
2024 Health care practitioners 80 10 6 0 0 0 4 83 17 65
2024 Intelligence analysts 72 9 4 2 2 2 9 81 19 270
2024 Federal regulators 62 5 13 0 0 0 20 77 23 15
2024 Compliance, inspection and enforcement 66 12 1 1 0 1 19 83 17 60
2024 Communications or public affairs 82 4 3 1 2 0 8 90 10 110
2024 Access to information and privacy 59 13 8 2 6 2 11 68 32 60
2024 Security 77 7 4 2 1 0 10 85 15 175
2024 Science and technology 77 8 2 0 0 0 13 88 12 90
2024 Legal services 82 12 0 3 0 1 3 85 15 65
2024 Administration and operations 76 10 3 1 1 0 8 83 17 1180
2024 Human resources 77 8 4 1 2 1 7 84 16 445
2024 Financial management 71 11 3 3 1 1 9 80 20 180
2024 Procurement 78 12 2 0 1 0 8 85 15 75
2024 Real property 75 10 1 0 0 0 13 87 13 80
2024 Material management 84 10 2 0 0 1 3 88 12 45
2024 Information management 77 9 2 3 1 0 9 84 16 255
2024 Information technology 78 9 3 0 1 0 8 85 15 295
2024 Internal audit 65 21 9 0 0 0 5 68 32 20
2024 Evaluation 72 19 0 0 0 0 10 79 21 15
2024 Data sciences 83 5 2 0 3 0 6 88 12 30
2024 Policy 72 10 3 0 4 1 9 80 20 195
2024 Project management 76 11 1 0 3 0 9 83 17 110
2024 Other services to the public 76 11 1 1 1 1 8 84 16 175
2024 None of the above 79 8 4 1 1 1 7 85 15 300

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 15 4 1 7 1 2 71 29 105
2024 Health care practitioners 70 20 5 1 1 0 3 72 28 65
2024 Intelligence analysts 66 14 7 2 4 1 6 71 29 270
2024 Federal regulators 70 0 10 0 0 0 20 87 13 15
2024 Compliance, inspection and enforcement 63 7 4 3 6 0 17 75 25 60
2024 Communications or public affairs 76 6 1 1 7 1 7 82 18 110
2024 Access to information and privacy 48 11 20 1 12 0 8 52 48 60
2024 Security 67 16 3 4 4 0 7 72 28 175
2024 Science and technology 73 10 2 1 2 0 13 83 17 90
2024 Legal services 75 7 9 1 4 1 3 78 22 70
2024 Administration and operations 71 13 4 2 3 1 8 77 23 1175
2024 Human resources 68 10 5 3 5 1 6 74 26 445
2024 Financial management 64 11 8 4 3 1 8 70 30 180
2024 Procurement 67 10 10 3 3 0 7 72 28 75
2024 Real property 68 15 3 2 2 0 9 75 25 80
2024 Material management 69 18 6 0 1 3 3 73 27 45
2024 Information management 68 12 5 3 2 1 9 76 24 255
2024 Information technology 71 10 4 2 5 0 8 77 23 295
2024 Internal audit 56 19 25 0 0 0 0 56 44 20
2024 Evaluation 62 8 12 6 7 0 5 65 35 15
2024 Data sciences 69 19 0 0 8 3 0 71 29 30
2024 Policy 65 11 4 3 8 1 9 72 28 195
2024 Project management 68 9 6 1 10 0 6 73 27 110
2024 Other services to the public 73 11 3 1 3 2 7 80 20 175
2024 None of the above 70 10 6 2 4 1 7 75 25 300

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 74 8 7 0 6 3 2 78 22 110
2024 Health care practitioners 68 19 10 1 0 0 1 69 31 65
2024 Intelligence analysts 68 11 8 3 6 0 3 71 29 270
2024 Federal regulators 58 0 0 16 8 0 18 71 29 15
2024 Compliance, inspection and enforcement 51 18 5 6 12 1 6 55 45 60
2024 Communications or public affairs 76 6 5 4 4 0 6 80 20 110
2024 Access to information and privacy 66 15 8 2 2 2 6 71 29 60
2024 Security 70 11 5 4 3 1 6 76 24 175
2024 Science and technology 81 7 1 0 4 0 8 88 12 85
2024 Legal services 77 8 1 6 7 0 1 78 22 65
2024 Administration and operations 72 12 4 3 5 1 3 75 25 1180
2024 Human resources 75 7 4 3 4 1 5 80 20 445
2024 Financial management 71 9 6 4 1 2 6 77 23 180
2024 Procurement 76 11 1 4 2 1 4 80 20 75
2024 Real property 73 10 7 4 1 1 4 78 22 80
2024 Material management 86 4 6 1 3 0 0 86 14 45
2024 Information management 74 12 5 3 4 0 2 76 24 255
2024 Information technology 81 6 4 2 3 1 3 84 16 295
2024 Internal audit 79 16 5 0 0 0 0 79 21 20
2024 Evaluation 89 0 0 7 0 0 5 93 7 15
2024 Data sciences 79 12 3 0 3 3 0 82 18 30
2024 Policy 73 5 5 1 7 2 7 81 19 195
2024 Project management 62 9 11 5 5 0 8 68 32 105
2024 Other services to the public 72 12 3 3 4 1 4 76 24 175
2024 None of the above 73 8 7 1 5 1 5 77 23 300
2022 Client contact centre 72 10 4 4 1 2 7 140
2022 Health care practitioners 78 12 6 3 0 0 1 65
2022 Federal regulators 69 4 4 4 12 0 7 25
2022 Compliance, inspection and enforcement 63 12 10 6 4 1 4 120
2022 Communications or public affairs 80 13 6 0 0 0 1 80
2022 Access to information and privacy 74 15 0 3 4 2 3 50
2022 Security 76 10 5 2 5 0 3 265
2022 Science and technology 84 2 4 2 2 2 3 60
2022 Legal services 73 11 9 3 2 0 3 75
2022 Administration and operations 71 14 5 2 5 1 2 1100
2022 Human resources 77 10 3 2 4 1 3 420
2022 Financial management 79 6 2 2 5 1 5 205
2022 Procurement 68 9 8 5 4 2 3 75
2022 Real property 75 10 4 5 3 1 1 95
2022 Material management 75 11 3 9 2 0 0 50
2022 Information management 72 12 3 4 5 2 2 300
2022 Information technology 79 10 2 2 3 1 3 235
2022 Internal audit 84 13 0 3 0 0 0 25
2022 Evaluation 79 0 0 13 0 0 8 15
2022 Data sciences 59 23 11 2 2 0 2 35
2022 Policy 75 12 4 3 2 1 3 150
2022 Project management 73 9 5 2 2 1 8 115
2022 Other services to the public 70 16 6 3 2 1 2 200
2022 None of the above 68 12 6 4 3 1 6 385
2020 Client contact centre 83 11 3 2 2 0 0 140
2020 Health care practitioners 81 4 6 3 3 2 1 60
2020 Federal regulators 75 11 7 0 4 0 4 30
2020 Compliance, inspection and enforcement 74 11 6 2 5 1 1 80
2020 Communications or public affairs 71 20 6 1 1 0 2 90
2020 Access to information and privacy 72 13 10 3 3 0 0 40
2020 Security 75 11 3 3 3 2 3 235
2020 Science and technology 79 11 2 4 4 0 0 45
2020 Legal services 69 12 7 4 3 0 4 70
2020 Administration and operations 73 12 5 3 4 1 2 1320
2020 Human resources 77 10 3 3 3 1 3 440
2020 Financial management 78 11 2 2 2 2 3 190
2020 Procurement 73 10 11 1 4 0 1 75
2020 Real property 69 9 7 8 4 1 1 95
2020 Material management 85 8 3 2 0 0 2 45
2020 Information management 69 15 5 5 4 1 1 305
2020 Information technology 77 9 3 2 3 1 5 185
2020 Internal audit 70 17 8 4 0 0 0 25
2020 Data sciences 69 16 10 3 0 0 3 35
2020 Policy 75 10 5 3 1 2 4 115
2020 Project management 77 15 1 3 4 0 0 70
2020 Other services to the public 73 9 6 4 4 2 2 190
2020 None of the above 74 12 5 3 3 0 3 425
2019 Client contact centre 75 11 5 2 3 1 4 185
2019 Health care practitioners 72 7 2 2 10 2 4 65
2019 Federal regulators 81 14 3 3 0 0 0 35
2019 Compliance, inspection and enforcement 66 10 7 5 9 0 2 100
2019 Communications or public affairs 73 12 8 2 4 0 1 120
2019 Access to information and privacy 67 15 5 5 5 0 2 55
2019 Security 69 12 5 5 5 0 3 280
2019 Science and technology 85 11 2 2 0 0 0 45
2019 Legal services 69 12 15 0 3 0 2 60
2019 Administration and operations 68 13 8 4 5 1 2 1470
2019 Human resources 74 11 5 4 3 1 2 510
2019 Financial management 72 12 5 3 6 0 2 210
2019 Procurement 77 11 0 5 6 0 1 80
2019 Real property 72 12 3 5 6 0 1 95
2019 Material management 72 14 4 7 0 0 3 50
2019 Information management 64 16 6 6 4 1 2 355
2019 Information technology 74 13 3 2 6 0 2 175
2019 Internal audit 80 7 3 3 3 0 4 30
2019 Data sciences 62 15 13 2 2 0 6 40
2019 Policy 62 19 8 6 4 0 1 135
2019 Project management 71 11 3 7 7 0 1 100
2019 Other services to the public 76 13 5 3 3 0 1 220
2019 None of the above 74 13 4 2 3 1 2 480

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 16 9 5 4 1 3 64 36 105
2024 Health care practitioners 52 27 18 2 1 0 0 52 48 65
2024 Intelligence analysts 57 22 9 6 4 0 2 58 42 270
2024 Federal regulators 67 4 0 7 17 0 5 71 29 15
2024 Compliance, inspection and enforcement 44 27 4 11 7 1 5 47 53 60
2024 Communications or public affairs 59 20 9 5 4 0 1 60 40 110
2024 Access to information and privacy 51 24 16 4 0 0 5 54 46 60
2024 Security 64 19 7 3 3 0 4 67 33 175
2024 Science and technology 62 26 4 1 4 0 3 64 36 90
2024 Legal services 54 18 10 6 12 0 0 54 46 70
2024 Administration and operations 56 24 10 4 4 0 2 58 42 1175
2024 Human resources 67 19 7 4 1 0 2 68 32 450
2024 Financial management 60 21 9 2 3 1 5 63 37 175
2024 Procurement 71 19 2 2 2 0 3 74 26 75
2024 Real property 58 23 13 4 0 0 2 60 40 80
2024 Material management 62 20 11 6 0 0 0 62 38 45
2024 Information management 62 23 4 5 5 0 1 63 37 255
2024 Information technology 69 17 8 3 2 0 1 70 30 295
2024 Internal audit 59 36 0 0 0 0 5 62 38 20
2024 Evaluation 62 31 8 0 0 0 0 62 38 15
2024 Data sciences 61 26 7 3 0 0 3 63 37 30
2024 Policy 62 21 6 6 5 0 1 63 37 195
2024 Project management 60 24 9 1 4 0 2 62 38 110
2024 Other services to the public 60 24 8 4 3 0 2 61 39 175
2024 None of the above 60 24 8 4 3 0 1 61 39 300
2022 Client contact centre 65 14 8 5 1 2 4 140
2022 Health care practitioners 59 20 11 3 4 0 1 65
2022 Federal regulators 67 17 4 0 9 0 4 25
2022 Compliance, inspection and enforcement 62 21 9 4 3 0 1 120
2022 Communications or public affairs 55 39 4 0 2 0 1 80
2022 Access to information and privacy 64 22 4 5 2 0 4 50
2022 Security 66 20 5 4 3 0 3 265
2022 Science and technology 69 13 7 8 2 0 1 65
2022 Legal services 57 26 10 7 0 0 0 75
2022 Administration and operations 59 22 9 4 5 0 1 1100
2022 Human resources 68 22 4 3 2 0 1 420
2022 Financial management 69 20 4 0 2 0 5 205
2022 Procurement 59 21 10 5 2 0 4 75
2022 Real property 59 30 7 0 2 1 0 95
2022 Material management 55 31 4 6 4 0 0 50
2022 Information management 65 24 5 1 3 1 1 300
2022 Information technology 70 18 5 3 2 0 2 235
2022 Internal audit 63 30 0 3 3 0 0 25
2022 Evaluation 82 12 0 5 0 0 0 15
2022 Data sciences 55 29 10 5 2 0 0 35
2022 Policy 70 19 5 3 1 0 2 155
2022 Project management 67 23 5 0 1 1 2 115
2022 Other services to the public 57 26 11 3 1 1 1 200
2022 None of the above 59 23 10 2 4 0 2 385
2020 Client contact centre 71 19 4 3 2 0 1 140
2020 Health care practitioners 65 19 14 1 1 0 0 60
2020 Federal regulators 67 18 4 11 0 0 0 30
2020 Compliance, inspection and enforcement 62 14 17 1 4 0 1 80
2020 Communications or public affairs 51 30 9 7 2 0 1 85
2020 Access to information and privacy 72 16 8 2 2 0 0 40
2020 Security 69 17 6 3 1 1 2 235
2020 Science and technology 62 17 8 6 6 0 0 45
2020 Legal services 55 30 7 3 3 0 1 65
2020 Administration and operations 56 25 9 4 4 0 1 1320
2020 Human resources 70 19 5 2 2 0 2 440
2020 Financial management 67 22 4 2 1 1 3 190
2020 Procurement 66 13 12 1 6 1 0 75
2020 Real property 59 20 10 4 7 0 0 90
2020 Material management 54 28 8 4 5 0 0 45
2020 Information management 55 25 10 4 5 0 1 305
2020 Information technology 67 18 8 3 2 0 3 185
2020 Internal audit 74 22 0 4 0 0 0 25
2020 Data sciences 77 5 13 3 3 0 0 35
2020 Policy 70 15 9 1 1 1 2 115
2020 Project management 62 26 10 3 0 0 0 70
2020 Other services to the public 58 22 8 6 4 0 1 185
2020 None of the above 62 20 8 5 4 0 1 425
2019 Client contact centre 62 22 7 2 4 1 2 185
2019 Health care practitioners 47 24 13 7 6 0 3 65
2019 Federal regulators 65 24 6 3 3 0 0 35
2019 Compliance, inspection and enforcement 49 27 11 5 7 0 1 95
2019 Communications or public affairs 50 33 10 2 4 0 1 120
2019 Access to information and privacy 53 27 7 7 4 0 2 55
2019 Security 59 25 8 3 3 0 2 275
2019 Science and technology 50 37 6 2 2 2 0 45
2019 Legal services 41 32 19 5 1 0 2 60
2019 Administration and operations 51 28 12 5 5 0 1 1465
2019 Human resources 61 23 9 4 2 0 1 510
2019 Financial management 55 30 6 4 2 1 2 210
2019 Procurement 53 34 8 3 1 0 0 80
2019 Real property 46 35 12 4 3 0 0 95
2019 Material management 52 32 9 6 1 0 0 50
2019 Information management 48 26 15 6 3 0 1 355
2019 Information technology 52 26 13 2 6 0 2 170
2019 Internal audit 54 35 11 0 0 0 0 30
2019 Data sciences 61 22 14 2 0 0 0 40
2019 Policy 53 31 10 4 2 0 1 135
2019 Project management 52 32 9 4 3 0 0 100
2019 Other services to the public 52 30 10 3 4 0 0 220
2019 None of the above 53 26 10 4 4 1 2 480

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 67 14 6 4 5 2 2 69 31 110
2024 Health care practitioners 64 16 10 3 4 0 3 66 34 65
2024 Intelligence analysts 55 20 7 4 10 1 2 57 43 270
2024 Federal regulators 50 5 7 5 20 0 12 57 43 15
2024 Compliance, inspection and enforcement 40 20 10 11 14 1 4 42 58 60
2024 Communications or public affairs 67 18 2 4 9 0 0 67 33 110
2024 Access to information and privacy 56 15 18 4 0 2 5 60 40 60
2024 Security 62 17 8 4 5 0 4 65 35 175
2024 Science and technology 76 13 8 1 0 0 2 77 23 85
2024 Legal services 61 14 6 8 11 0 0 61 39 70
2024 Administration and operations 61 16 8 5 7 0 2 63 37 1180
2024 Human resources 60 18 10 5 6 1 1 61 39 445
2024 Financial management 61 14 10 2 7 2 5 65 35 180
2024 Procurement 76 12 2 4 2 0 3 79 21 75
2024 Real property 55 16 12 10 5 0 2 57 43 80
2024 Material management 67 22 4 3 4 0 0 67 33 45
2024 Information management 65 17 6 5 7 0 0 66 34 255
2024 Information technology 69 13 7 3 8 1 1 69 31 295
2024 Internal audit 53 31 11 0 0 0 5 56 44 20
2024 Evaluation 62 38 0 0 0 0 0 62 38 15
2024 Data sciences 61 27 3 9 0 0 0 61 39 30
2024 Policy 65 13 8 6 6 0 1 66 34 195
2024 Project management 59 18 12 3 6 0 2 60 40 105
2024 Other services to the public 64 16 11 4 4 0 2 65 35 175
2024 None of the above 69 14 6 4 5 0 2 70 30 300
2022 Client contact centre 59 24 11 1 3 1 2 140
2022 Health care practitioners 61 20 8 7 0 2 1 65
2022 Federal regulators 53 17 4 9 17 0 0 25
2022 Compliance, inspection and enforcement 56 21 4 9 8 1 1 120
2022 Communications or public affairs 50 26 14 8 2 0 1 80
2022 Access to information and privacy 65 14 14 2 3 0 2 50
2022 Security 67 16 7 3 6 0 2 265
2022 Science and technology 76 6 5 4 9 0 0 60
2022 Legal services 55 27 8 4 7 0 0 75
2022 Administration and operations 62 18 10 3 6 0 1 1095
2022 Human resources 67 16 7 3 6 0 1 425
2022 Financial management 71 14 4 3 5 0 3 205
2022 Procurement 63 11 18 4 0 0 4 75
2022 Real property 60 17 8 5 7 2 0 95
2022 Material management 67 14 7 6 7 0 0 50
2022 Information management 58 21 8 4 7 1 1 300
2022 Information technology 64 15 10 5 3 0 2 235
2022 Internal audit 50 42 5 3 0 0 0 25
2022 Evaluation 62 18 0 20 0 0 0 15
2022 Data sciences 54 21 9 8 7 0 0 35
2022 Policy 65 21 5 3 4 0 2 155
2022 Project management 67 14 7 3 5 1 3 115
2022 Other services to the public 61 19 11 3 4 1 1 200
2022 None of the above 58 19 9 6 5 1 2 385
2020 Client contact centre 70 14 9 4 2 0 1 140
2020 Health care practitioners 74 17 0 1 6 0 1 60
2020 Federal regulators 54 20 4 15 7 0 0 30
2020 Compliance, inspection and enforcement 48 25 15 6 6 0 0 80
2020 Communications or public affairs 58 28 8 4 2 0 0 90
2020 Access to information and privacy 61 22 7 5 2 2 0 40
2020 Security 63 18 7 6 4 1 2 230
2020 Science and technology 68 15 11 2 4 0 0 45
2020 Legal services 66 16 9 5 1 0 3 65
2020 Administration and operations 64 17 7 5 6 0 1 1325
2020 Human resources 65 18 8 3 4 0 1 435
2020 Financial management 70 17 5 4 2 0 2 190
2020 Procurement 60 19 10 5 4 1 0 75
2020 Real property 65 14 10 7 5 0 0 90
2020 Material management 70 21 5 0 5 0 0 45
2020 Information management 58 22 10 5 5 0 0 300
2020 Information technology 68 17 7 2 4 0 2 185
2020 Internal audit 57 25 18 0 0 0 0 25
2020 Data sciences 63 21 10 0 5 0 0 35
2020 Policy 70 15 9 3 1 1 2 115
2020 Project management 61 19 9 6 4 0 2 70
2020 Other services to the public 62 20 5 5 7 0 0 185
2020 None of the above 60 20 9 4 6 0 1 420
2019 Client contact centre 67 18 6 3 4 1 2 190
2019 Health care practitioners 65 11 14 1 6 0 2 65
2019 Federal regulators 52 24 19 3 3 0 0 35
2019 Compliance, inspection and enforcement 53 20 14 7 5 0 1 100
2019 Communications or public affairs 58 23 8 4 6 0 1 120
2019 Access to information and privacy 61 13 9 7 5 2 2 55
2019 Security 62 19 7 5 6 0 1 275
2019 Science and technology 75 19 4 2 0 0 0 45
2019 Legal services 56 14 15 8 5 0 2 60
2019 Administration and operations 63 18 9 4 5 0 1 1465
2019 Human resources 64 17 8 5 4 0 0 510
2019 Financial management 62 20 8 5 3 0 2 205
2019 Procurement 67 14 9 7 2 0 1 80
2019 Real property 60 20 9 5 5 0 0 90
2019 Material management 62 14 9 11 3 0 1 50
2019 Information management 58 19 11 4 7 0 1 350
2019 Information technology 54 29 10 3 3 0 1 175
2019 Internal audit 59 17 10 3 7 0 4 30
2019 Data sciences 62 14 12 7 2 0 2 40
2019 Policy 54 24 10 6 5 0 1 135
2019 Project management 54 18 10 10 6 0 1 100
2019 Other services to the public 68 15 7 5 4 0 0 220
2019 None of the above 65 18 7 5 4 1 2 480

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 70 5 3 2 1 1 18 87 13 105
2024 Health care practitioners 56 12 7 1 4 0 20 69 31 65
2024 Intelligence analysts 61 5 4 1 2 2 25 84 16 270
2024 Federal regulators 75 0 0 4 9 0 12 85 15 15
2024 Compliance, inspection and enforcement 48 7 2 4 2 1 36 77 23 60
2024 Communications or public affairs 64 6 2 2 0 0 26 86 14 110
2024 Access to information and privacy 61 11 8 1 0 0 19 75 25 60
2024 Security 66 7 4 1 2 1 20 83 17 175
2024 Science and technology 66 6 1 4 0 1 22 85 15 90
2024 Legal services 70 1 3 1 1 2 21 91 9 65
2024 Administration and operations 58 8 4 1 1 0 26 80 20 1175
2024 Human resources 62 10 3 2 2 1 20 78 22 445
2024 Financial management 57 13 8 4 2 1 16 68 32 180
2024 Procurement 48 10 5 3 1 0 33 72 28 75
2024 Real property 57 11 5 1 0 0 26 77 23 80
2024 Material management 58 7 4 3 1 0 26 79 21 45
2024 Information management 63 10 5 1 2 0 19 78 22 255
2024 Information technology 68 5 2 2 1 0 22 87 13 295
2024 Internal audit 57 28 0 0 4 0 10 64 36 20
2024 Evaluation 76 24 0 0 0 0 0 76 24 15
2024 Data sciences 62 17 0 0 0 0 21 79 21 30
2024 Policy 61 10 4 1 1 0 22 79 21 195
2024 Project management 63 9 1 1 3 1 23 83 17 110
2024 Other services to the public 61 7 1 1 2 0 28 84 16 175
2024 None of the above 64 7 5 0 1 0 23 84 16 300
2022 Client contact centre 59 6 4 0 1 0 30 140
2022 Health care practitioners 62 6 2 2 3 0 26 65
2022 Federal regulators 58 18 0 4 0 0 20 25
2022 Compliance, inspection and enforcement 51 7 5 2 0 0 36 120
2022 Communications or public affairs 64 9 2 0 1 0 24 80
2022 Access to information and privacy 58 15 7 1 3 0 16 50
2022 Security 59 11 2 1 2 0 26 265
2022 Science and technology 75 2 0 0 0 0 22 60
2022 Legal services 61 4 3 2 1 0 30 75
2022 Administration and operations 58 11 3 1 1 0 25 1100
2022 Human resources 66 11 2 1 2 0 18 420
2022 Financial management 63 13 3 2 1 0 18 205
2022 Procurement 62 13 7 1 3 0 14 75
2022 Real property 62 12 4 1 1 1 19 95
2022 Material management 47 14 5 7 1 0 25 50
2022 Information management 62 10 4 1 1 1 21 300
2022 Information technology 71 8 2 0 1 0 17 235
2022 Internal audit 57 24 0 8 3 0 8 25
2022 Evaluation 67 5 0 0 7 0 21 15
2022 Data sciences 56 15 5 0 2 0 23 35
2022 Policy 65 14 4 1 0 0 16 150
2022 Project management 59 10 5 2 2 1 23 115
2022 Other services to the public 63 3 3 1 0 1 29 195
2022 None of the above 60 6 2 1 1 0 29 385
2020 Client contact centre 64 7 2 1 1 0 26 140
2020 Health care practitioners 72 7 2 2 3 0 15 60
2020 Federal regulators 60 7 4 7 0 0 21 30
2020 Compliance, inspection and enforcement 63 4 5 1 0 1 26 80
2020 Communications or public affairs 62 10 3 1 2 0 21 90
2020 Access to information and privacy 64 10 5 2 2 0 16 40
2020 Security 57 8 4 0 2 0 28 235
2020 Science and technology 71 2 3 2 0 0 22 45
2020 Legal services 61 6 0 2 0 0 31 70
2020 Administration and operations 59 7 3 1 1 0 28 1325
2020 Human resources 62 10 4 1 1 1 21 440
2020 Financial management 61 12 4 2 0 0 21 190
2020 Procurement 62 12 7 1 1 1 16 80
2020 Real property 69 14 3 2 1 0 10 90
2020 Material management 65 5 6 5 0 3 16 45
2020 Information management 56 11 3 4 2 0 24 305
2020 Information technology 62 7 4 1 2 0 25 185
2020 Internal audit 57 8 0 0 0 0 35 25
2020 Data sciences 71 5 3 0 0 0 21 35
2020 Policy 64 12 2 2 1 1 18 115
2020 Project management 62 15 3 5 0 0 16 70
2020 Other services to the public 65 8 2 0 0 0 25 185
2020 None of the above 60 11 3 1 1 0 24 425
2019 Client contact centre 59 8 3 0 1 1 28 185
2019 Health care practitioners 62 3 0 1 2 0 32 65
2019 Federal regulators 60 14 8 5 0 0 13 35
2019 Compliance, inspection and enforcement 52 9 4 0 1 0 34 95
2019 Communications or public affairs 60 8 3 1 0 0 27 120
2019 Access to information and privacy 68 4 2 0 0 0 26 55
2019 Security 61 8 5 1 1 0 23 280
2019 Science and technology 70 4 7 0 0 0 19 45
2019 Legal services 46 14 0 3 1 0 35 60
2019 Administration and operations 58 8 3 2 1 0 28 1455
2019 Human resources 64 9 5 1 1 0 20 505
2019 Financial management 60 15 4 3 1 0 17 210
2019 Procurement 71 9 3 3 0 1 13 80
2019 Real property 61 12 9 5 0 0 13 95
2019 Material management 51 20 7 2 0 0 21 50
2019 Information management 53 11 5 2 1 1 27 350
2019 Information technology 61 11 5 1 1 1 20 170
2019 Internal audit 52 21 3 0 0 0 23 30
2019 Data sciences 51 5 0 2 0 0 41 40
2019 Policy 55 15 4 2 2 0 22 135
2019 Project management 56 15 4 0 1 0 24 100
2019 Other services to the public 61 8 2 0 1 0 28 220
2019 None of the above 58 10 3 2 1 1 26 475

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 71 12 5 6 2 4 1 74 26 105
2024 Health care practitioners 57 26 7 3 4 0 3 59 41 65
2024 Intelligence analysts 71 14 3 1 1 1 10 79 21 270
2024 Federal regulators 57 20 16 0 0 0 7 61 39 15
2024 Compliance, inspection and enforcement 51 21 10 3 5 1 8 57 43 60
2024 Communications or public affairs 63 17 12 2 2 0 3 65 35 110
2024 Access to information and privacy 49 29 10 4 0 0 7 52 48 60
2024 Security 69 18 4 2 1 0 6 74 26 175
2024 Science and technology 71 16 0 1 0 0 11 81 19 90
2024 Legal services 66 18 9 2 1 2 3 68 32 70
2024 Administration and operations 66 17 7 2 1 0 6 71 29 1180
2024 Human resources 73 15 3 1 0 1 6 79 21 445
2024 Financial management 68 16 5 3 2 1 6 73 27 180
2024 Procurement 65 18 5 1 1 2 8 72 28 70
2024 Real property 58 24 12 1 1 0 4 60 40 80
2024 Material management 71 18 7 1 0 0 3 73 27 45
2024 Information management 71 16 6 2 1 0 3 74 26 255
2024 Information technology 74 12 6 1 1 1 5 79 21 295
2024 Internal audit 71 24 0 0 0 0 5 74 26 20
2024 Evaluation 75 25 0 0 0 0 0 75 25 15
2024 Data sciences 65 14 0 3 0 0 19 80 20 30
2024 Policy 69 17 6 1 2 0 4 72 28 195
2024 Project management 67 20 3 2 1 0 7 72 28 110
2024 Other services to the public 64 17 11 3 1 0 4 66 34 175
2024 None of the above 70 12 7 3 2 0 6 74 26 300
2022 Client contact centre 61 15 8 7 1 1 6 140
2022 Health care practitioners 54 27 6 3 5 0 4 65
2022 Federal regulators 74 8 11 4 0 0 4 25
2022 Compliance, inspection and enforcement 60 18 12 3 1 0 7 120
2022 Communications or public affairs 57 23 6 5 4 0 4 80
2022 Access to information and privacy 56 34 3 0 3 0 4 50
2022 Security 70 15 5 3 2 0 5 260
2022 Science and technology 85 3 2 0 0 0 9 60
2022 Legal services 61 23 8 2 2 0 5 75
2022 Administration and operations 62 22 8 2 2 0 4 1095
2022 Human resources 74 15 2 1 2 0 5 420
2022 Financial management 71 18 3 1 1 0 6 205
2022 Procurement 69 18 9 0 1 0 2 75
2022 Real property 59 23 8 4 1 1 3 95
2022 Material management 60 20 13 3 0 0 4 50
2022 Information management 69 18 3 2 1 1 6 300
2022 Information technology 72 14 3 3 0 0 7 235
2022 Internal audit 58 33 5 0 5 0 0 20
2022 Evaluation 70 6 5 5 6 0 8 15
2022 Data sciences 63 20 8 7 0 0 2 35
2022 Policy 67 19 8 1 0 1 3 155
2022 Project management 59 26 7 1 1 1 5 115
2022 Other services to the public 63 18 7 5 1 1 4 200
2022 None of the above 67 14 7 1 1 1 10 385
2020 Client contact centre 58 24 10 3 3 0 1 145
2020 Health care practitioners 62 22 14 0 0 0 1 60
2020 Federal regulators 53 21 15 11 0 0 0 30
2020 Compliance, inspection and enforcement 60 28 9 1 0 0 2 80
2020 Communications or public affairs 46 32 16 5 2 0 0 90
2020 Access to information and privacy 54 19 22 0 2 0 2 40
2020 Security 75 12 3 2 2 1 5 235
2020 Science and technology 70 16 4 5 1 0 5 45
2020 Legal services 56 20 9 6 3 0 6 70
2020 Administration and operations 63 22 9 2 1 0 3 1330
2020 Human resources 72 16 7 1 0 0 4 440
2020 Financial management 68 20 3 2 1 0 5 190
2020 Procurement 65 24 4 3 2 1 1 80
2020 Real property 65 22 11 1 1 0 0 90
2020 Material management 67 15 13 0 3 0 2 45
2020 Information management 65 22 7 3 0 0 3 305
2020 Information technology 69 16 6 4 1 0 5 185
2020 Internal audit 78 8 0 0 9 0 5 25
2020 Data sciences 67 12 15 0 0 0 5 35
2020 Policy 80 12 3 3 0 0 2 115
2020 Project management 67 23 7 0 0 0 3 70
2020 Other services to the public 53 24 10 6 5 0 2 185
2020 None of the above 66 18 5 4 3 0 4 430
2019 Client contact centre 61 23 9 0 2 1 3 190
2019 Health care practitioners 63 20 4 5 2 0 5 65
2019 Federal regulators 71 12 16 0 0 0 0 35
2019 Compliance, inspection and enforcement 58 21 16 1 1 0 3 100
2019 Communications or public affairs 62 22 6 3 3 0 4 120
2019 Access to information and privacy 63 13 10 4 5 2 4 55
2019 Security 70 18 3 1 1 0 7 275
2019 Science and technology 80 16 4 0 0 0 0 45
2019 Legal services 55 24 9 5 1 0 5 60
2019 Administration and operations 65 21 7 2 1 0 4 1460
2019 Human resources 74 16 4 1 1 0 4 510
2019 Financial management 73 16 4 2 1 0 4 205
2019 Procurement 68 22 7 0 1 0 1 80
2019 Real property 58 26 12 2 0 0 2 95
2019 Material management 60 32 6 0 0 0 3 50
2019 Information management 68 20 6 1 1 1 3 350
2019 Information technology 69 13 8 4 1 1 4 170
2019 Internal audit 86 7 3 0 0 0 3 30
2019 Data sciences 65 19 4 0 0 0 12 40
2019 Policy 70 22 2 2 0 0 4 135
2019 Project management 67 16 10 0 0 0 6 100
2019 Other services to the public 59 25 13 1 1 0 1 220
2019 None of the above 72 13 6 1 1 1 6 475

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 72 17 3 0 2 1 4 76 24 110
2024 Health care practitioners 62 24 9 0 3 0 2 63 37 65
2024 Intelligence analysts 61 18 7 3 6 1 4 64 36 270
2024 Federal regulators 37 8 35 5 9 0 7 40 60 15
2024 Compliance, inspection and enforcement 64 17 2 3 7 0 7 68 32 60
2024 Communications or public affairs 79 8 5 3 3 0 2 81 19 110
2024 Access to information and privacy 66 9 10 2 7 0 6 70 30 60
2024 Security 66 18 4 2 4 2 5 71 29 175
2024 Science and technology 78 12 0 4 0 1 5 84 16 90
2024 Legal services 80 11 1 2 2 3 3 84 16 70
2024 Administration and operations 70 14 7 2 4 0 3 73 27 1185
2024 Human resources 67 18 5 3 3 1 3 70 30 445
2024 Financial management 69 14 7 1 3 1 4 73 27 180
2024 Procurement 71 13 6 0 5 0 5 75 25 75
2024 Real property 72 20 2 1 0 3 2 75 25 80
2024 Material management 56 25 13 0 4 1 1 57 43 45
2024 Information management 67 16 6 2 5 1 3 70 30 255
2024 Information technology 67 16 6 4 4 1 3 69 31 295
2024 Internal audit 59 29 6 0 0 0 5 63 37 20
2024 Evaluation 79 21 0 0 0 0 0 79 21 15
2024 Data sciences 71 5 15 3 0 0 6 75 25 30
2024 Policy 68 17 6 0 6 0 3 71 29 195
2024 Project management 60 20 12 0 3 0 5 63 37 110
2024 Other services to the public 76 9 5 2 3 1 3 80 20 175
2024 None of the above 71 13 5 4 3 0 4 74 26 300
2022 Client contact centre 68 17 5 2 0 0 8 140
2022 Health care practitioners 76 6 5 6 2 2 4 60
2022 Federal regulators 66 21 4 5 4 0 0 25
2022 Compliance, inspection and enforcement 72 15 4 1 2 1 5 120
2022 Communications or public affairs 80 10 1 3 4 0 3 80
2022 Access to information and privacy 68 19 1 2 4 0 6 50
2022 Security 76 12 5 1 3 0 3 265
2022 Science and technology 82 6 8 2 2 0 1 60
2022 Legal services 71 15 3 1 1 4 5 75
2022 Administration and operations 71 13 5 3 4 1 3 1100
2022 Human resources 75 14 5 1 1 0 4 425
2022 Financial management 84 8 4 0 1 0 3 205
2022 Procurement 78 1 10 4 1 0 5 75
2022 Real property 72 13 5 3 1 1 4 95
2022 Material management 81 3 4 3 7 1 0 50
2022 Information management 74 16 3 2 0 1 4 300
2022 Information technology 77 12 2 2 2 1 3 235
2022 Internal audit 71 25 0 0 0 0 4 25
2022 Evaluation 87 0 7 0 6 0 0 15
2022 Data sciences 64 19 9 2 4 0 2 35
2022 Policy 70 10 6 2 9 0 3 155
2022 Project management 71 13 7 1 3 1 5 115
2022 Other services to the public 67 19 4 2 1 2 4 200
2022 None of the above 70 10 7 4 2 1 6 385
2020 Client contact centre 75 14 7 2 0 0 3 145
2020 Health care practitioners 75 20 1 2 2 0 0 60
2020 Federal regulators 71 10 4 0 11 0 4 30
2020 Compliance, inspection and enforcement 71 12 5 4 8 0 1 80
2020 Communications or public affairs 87 10 1 0 0 0 1 90
2020 Access to information and privacy 69 16 7 0 3 2 2 40
2020 Security 69 18 4 3 2 0 3 235
2020 Science and technology 64 20 4 5 2 0 5 45
2020 Legal services 77 9 4 1 5 2 3 70
2020 Administration and operations 74 15 4 2 3 0 2 1325
2020 Human resources 77 11 5 2 1 1 2 440
2020 Financial management 75 19 3 0 1 1 2 190
2020 Procurement 74 15 5 1 1 0 4 80
2020 Real property 80 13 5 2 0 0 0 90
2020 Material management 74 18 1 3 3 0 0 45
2020 Information management 72 18 6 2 2 0 1 305
2020 Information technology 73 16 4 0 3 0 4 185
2020 Internal audit 87 13 0 0 0 0 0 25
2020 Data sciences 69 19 8 0 5 0 0 35
2020 Policy 81 11 2 3 1 1 2 115
2020 Project management 69 22 1 3 4 0 0 70
2020 Other services to the public 63 20 8 3 4 1 1 185
2020 None of the above 71 14 6 2 3 0 3 430
2019 Client contact centre 72 12 5 1 4 1 5 185
2019 Health care practitioners 67 15 7 0 3 2 6 65
2019 Federal regulators 87 5 0 5 3 0 0 35
2019 Compliance, inspection and enforcement 78 11 3 2 3 0 3 100
2019 Communications or public affairs 75 13 3 4 3 1 1 120
2019 Access to information and privacy 65 14 8 4 4 2 4 55
2019 Security 71 15 4 2 2 1 5 280
2019 Science and technology 84 8 6 2 0 0 0 45
2019 Legal services 72 17 6 2 2 0 1 60
2019 Administration and operations 73 14 5 2 3 0 2 1470
2019 Human resources 79 12 4 1 1 0 4 510
2019 Financial management 80 10 4 1 1 1 4 210
2019 Procurement 82 7 1 2 6 0 1 80
2019 Real property 81 12 5 1 1 0 0 95
2019 Material management 75 17 3 0 2 0 3 50
2019 Information management 75 16 4 1 2 1 2 355
2019 Information technology 74 13 4 1 4 1 2 175
2019 Internal audit 87 7 3 3 0 0 0 30
2019 Data sciences 69 8 13 5 0 0 5 40
2019 Policy 72 12 10 1 4 0 1 135
2019 Project management 75 11 6 1 4 0 3 100
2019 Other services to the public 70 14 6 3 3 1 3 220
2019 None of the above 71 15 5 2 4 1 3 480

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 25 11 6 2 1 3 54 46 110
2024 Health care practitioners 59 24 5 8 1 0 3 60 40 65
2024 Intelligence analysts 46 31 10 7 4 0 2 47 53 270
2024 Federal regulators 50 26 10 4 5 0 4 52 48 15
2024 Compliance, inspection and enforcement 48 31 7 1 9 0 3 49 51 60
2024 Communications or public affairs 52 28 14 2 4 0 1 52 48 110
2024 Access to information and privacy 40 23 16 4 10 2 4 43 57 60
2024 Security 57 28 6 3 3 0 3 59 41 175
2024 Science and technology 49 26 15 6 2 0 2 50 50 90
2024 Legal services 43 35 7 3 7 0 4 44 56 70
2024 Administration and operations 54 26 11 4 4 0 2 55 45 1180
2024 Human resources 47 27 15 6 2 0 2 48 52 445
2024 Financial management 50 21 16 4 4 1 3 53 47 180
2024 Procurement 46 29 11 7 1 0 5 49 51 75
2024 Real property 48 36 11 2 0 0 2 49 51 80
2024 Material management 56 24 12 8 0 0 1 56 44 45
2024 Information management 52 26 12 5 4 0 1 53 47 255
2024 Information technology 59 24 10 3 3 0 1 60 40 295
2024 Internal audit 41 42 5 11 0 0 0 41 59 20
2024 Evaluation 31 31 19 12 7 0 0 31 69 15
2024 Data sciences 77 11 6 3 0 0 3 80 20 30
2024 Policy 58 21 11 5 3 0 4 60 40 195
2024 Project management 58 22 15 1 3 0 2 59 41 110
2024 Other services to the public 55 26 7 5 3 2 3 58 42 175
2024 None of the above 57 25 9 3 2 0 3 59 41 300
2022 Client contact centre 47 25 16 4 2 0 6 140
2022 Health care practitioners 67 22 10 0 0 0 1 60
2022 Federal regulators 62 22 13 2 0 0 0 25
2022 Compliance, inspection and enforcement 58 26 7 2 1 0 4 120
2022 Communications or public affairs 56 26 12 5 1 0 0 80
2022 Access to information and privacy 56 21 9 6 6 0 2 50
2022 Security 52 27 11 2 5 0 3 265
2022 Science and technology 53 24 17 2 2 0 1 60
2022 Legal services 57 30 8 1 4 0 0 75
2022 Administration and operations 51 30 12 4 2 0 2 1100
2022 Human resources 51 28 11 3 4 0 2 425
2022 Financial management 61 20 12 2 3 0 1 205
2022 Procurement 50 29 10 1 3 0 7 75
2022 Real property 45 28 12 5 4 2 3 95
2022 Material management 50 21 21 3 0 0 5 50
2022 Information management 51 27 12 5 2 1 1 300
2022 Information technology 53 28 11 4 2 1 2 235
2022 Internal audit 34 42 17 0 7 0 0 25
2022 Evaluation 56 6 27 6 5 0 0 15
2022 Data sciences 55 33 5 0 4 0 4 35
2022 Policy 53 27 15 3 1 1 0 155
2022 Project management 49 31 5 7 2 1 6 115
2022 Other services to the public 54 31 8 1 2 1 3 200
2022 None of the above 51 28 10 4 3 1 3 385
2020 Client contact centre 46 37 12 4 1 0 0 145
2020 Health care practitioners 59 26 8 3 3 0 0 60
2020 Federal regulators 64 14 11 7 4 0 0 30
2020 Compliance, inspection and enforcement 53 33 6 5 2 0 1 80
2020 Communications or public affairs 46 33 17 3 1 0 0 90
2020 Access to information and privacy 52 13 18 10 5 0 2 40
2020 Security 49 30 15 3 2 0 1 235
2020 Science and technology 40 33 22 0 2 2 0 45
2020 Legal services 46 29 15 8 0 0 2 70
2020 Administration and operations 50 29 13 4 2 0 1 1330
2020 Human resources 50 26 16 3 3 0 2 440
2020 Financial management 48 30 15 6 1 0 1 190
2020 Procurement 45 28 12 13 1 0 1 75
2020 Real property 47 30 20 1 1 0 1 90
2020 Material management 47 34 15 3 2 0 0 45
2020 Information management 46 27 18 6 3 0 0 305
2020 Information technology 49 33 10 4 2 1 1 185
2020 Internal audit 35 43 18 0 4 0 0 25
2020 Data sciences 63 21 8 5 3 0 0 35
2020 Policy 49 27 17 6 2 0 0 115
2020 Project management 47 31 14 6 1 0 0 70
2020 Other services to the public 44 32 17 5 3 0 1 185
2020 None of the above 51 28 11 4 4 0 2 425
2019 Client contact centre 57 23 10 4 5 1 1 190
2019 Health care practitioners 64 21 8 1 0 0 5 65
2019 Federal regulators 63 29 5 3 0 0 0 35
2019 Compliance, inspection and enforcement 53 30 12 2 1 1 2 95
2019 Communications or public affairs 47 37 11 1 1 0 2 120
2019 Access to information and privacy 55 19 12 5 4 0 6 55
2019 Security 53 28 9 4 3 0 3 275
2019 Science and technology 65 23 8 2 2 0 0 45
2019 Legal services 46 39 6 3 3 0 1 60
2019 Administration and operations 54 27 11 4 2 0 1 1465
2019 Human resources 56 23 13 3 2 0 2 505
2019 Financial management 54 22 15 5 0 0 2 210
2019 Procurement 46 40 10 0 4 0 0 80
2019 Real property 57 22 17 3 0 0 0 90
2019 Material management 62 29 3 6 1 0 0 50
2019 Information management 54 25 13 4 2 1 2 355
2019 Information technology 51 32 10 3 2 1 1 170
2019 Internal audit 55 31 10 3 0 0 0 30
2019 Data sciences 56 28 11 0 5 0 0 40
2019 Policy 62 19 15 2 1 0 1 135
2019 Project management 61 21 12 5 1 0 1 100
2019 Other services to the public 62 27 8 0 2 0 0 220
2019 None of the above 58 26 9 2 2 0 4 480

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 35 36 12 7 0 0 45 19 110
2024 Health care practitioners 11 30 41 8 10 0 0 41 19 65
2024 Intelligence analysts 7 33 39 13 8 0 0 40 21 270
2024 Federal regulators 23 12 41 0 24 0 0 34 24 15
2024 Compliance, inspection and enforcement 15 20 36 14 15 0 0 35 29 60
2024 Communications or public affairs 5 31 41 11 11 0 0 37 22 110
2024 Access to information and privacy 19 25 36 17 2 2 0 44 19 60
2024 Security 12 36 41 7 4 1 0 48 11 175
2024 Science and technology 19 43 28 6 3 1 0 64 8 90
2024 Legal services 16 29 38 12 6 0 0 44 18 70
2024 Administration and operations 16 36 32 9 7 1 0 52 16 1185
2024 Human resources 9 32 37 16 5 0 0 42 21 450
2024 Financial management 12 27 35 17 8 0 0 40 25 180
2024 Procurement 7 44 34 8 5 0 2 52 13 75
2024 Real property 10 28 42 9 11 0 0 38 20 80
2024 Material management 22 36 29 5 8 0 0 58 13 45
2024 Information management 16 38 32 9 4 0 0 55 13 255
2024 Information technology 18 38 28 9 7 0 0 56 16 295
2024 Internal audit 11 21 59 9 0 0 0 32 9 20
2024 Evaluation 19 36 26 7 12 0 0 55 19 15
2024 Data sciences 10 32 42 6 11 0 0 42 16 30
2024 Policy 9 41 33 14 4 0 0 50 18 195
2024 Project management 11 30 46 10 4 0 0 41 14 110
2024 Other services to the public 10 37 37 10 5 0 1 47 15 175
2024 None of the above 16 29 35 12 8 0 0 45 20 300
2022 Client contact centre 12 33 38 11 5 0 0 45 17 140
2022 Health care practitioners 12 27 46 11 5 0 0 39 15 65
2022 Federal regulators 8 29 34 15 15 0 0 36 30 25
2022 Compliance, inspection and enforcement 13 30 34 13 10 0 0 43 23 120
2022 Communications or public affairs 7 25 41 18 10 0 0 32 27 80
2022 Access to information and privacy 16 26 43 12 4 0 0 42 15 50
2022 Security 18 30 32 14 7 0 0 48 20 265
2022 Science and technology 22 41 25 10 2 0 0 63 12 65
2022 Legal services 13 26 39 13 9 0 0 39 22 75
2022 Administration and operations 16 33 32 12 7 0 0 50 19 1105
2022 Human resources 10 38 35 11 6 0 0 48 17 425
2022 Financial management 12 41 31 10 6 0 0 54 16 205
2022 Procurement 8 31 32 21 8 0 0 39 29 75
2022 Real property 13 28 29 19 11 0 0 41 31 95
2022 Material management 13 40 21 11 15 0 0 54 25 50
2022 Information management 14 39 31 11 5 0 0 53 16 300
2022 Information technology 21 41 24 10 4 0 0 62 14 235
2022 Internal audit 4 56 31 3 5 0 0 61 8 25
2022 Evaluation 8 43 38 6 5 0 0 51 12 15
2022 Data sciences 8 31 47 6 8 0 0 38 14 35
2022 Policy 10 34 39 15 3 0 0 43 17 150
2022 Project management 14 31 35 13 6 0 1 46 18 115
2022 Other services to the public 11 35 35 9 8 0 0 47 18 200
2022 None of the above 14 29 34 13 9 1 0 43 22 385
2020 Client contact centre 18 35 34 13 0 0 0 53 13 145
2020 Health care practitioners 10 37 26 21 6 0 0 48 27 60
2020 Federal regulators 18 30 30 15 8 0 0 48 23 25
2020 Compliance, inspection and enforcement 13 30 39 14 5 0 0 43 18 80
2020 Communications or public affairs 12 26 49 12 2 0 0 38 14 90
2020 Access to information and privacy 5 34 41 12 7 0 0 39 20 40
2020 Security 25 40 22 10 2 0 0 65 12 235
2020 Science and technology 25 34 29 6 6 0 0 59 12 45
2020 Legal services 16 36 23 15 11 0 0 52 25 70
2020 Administration and operations 21 35 29 10 5 0 0 56 15 1325
2020 Human resources 16 34 36 11 3 0 0 50 15 440
2020 Financial management 16 38 32 10 3 0 0 55 13 190
2020 Procurement 11 30 38 10 11 0 0 41 21 80
2020 Real property 15 30 39 11 5 0 0 45 16 90
2020 Material management 26 27 38 10 0 0 0 53 10 45
2020 Information management 17 39 25 12 7 0 0 57 19 305
2020 Information technology 19 39 29 10 4 0 1 57 14 185
2020 Internal audit 14 43 39 4 0 0 0 56 4 25
2020 Data sciences 25 23 21 26 5 0 0 48 31 35
2020 Policy 10 35 39 11 6 0 0 45 17 115
2020 Project management 14 43 25 12 4 1 0 59 16 70
2020 Other services to the public 16 28 34 16 7 0 1 43 23 190
2020 None of the above 21 34 28 11 7 0 0 54 18 430
2019 Client contact centre 29 28 31 7 4 0 0 58 11 190
2019 Health care practitioners 18 30 38 9 6 0 0 47 15 65
2019 Federal regulators 19 35 27 16 3 0 0 55 19 35
2019 Compliance, inspection and enforcement 18 34 25 16 7 0 0 52 23 100
2019 Communications or public affairs 17 31 37 10 4 0 1 49 14 120
2019 Access to information and privacy 19 24 37 16 2 0 2 44 18 55
2019 Security 30 36 24 7 3 0 0 66 10 280
2019 Science and technology 36 47 16 2 0 0 0 82 2 45
2019 Legal services 17 30 36 16 2 0 0 46 17 60
2019 Administration and operations 24 35 28 9 5 0 0 59 14 1475
2019 Human resources 22 34 31 10 4 0 0 55 14 510
2019 Financial management 22 36 31 8 3 0 0 58 11 210
2019 Procurement 29 28 33 4 7 0 0 57 10 80
2019 Real property 17 33 30 19 1 0 0 50 20 95
2019 Material management 29 22 34 15 1 0 0 50 16 50
2019 Information management 19 36 29 11 5 0 1 55 16 355
2019 Information technology 22 40 28 5 4 0 1 62 10 175
2019 Internal audit 21 48 24 0 7 0 0 69 7 30
2019 Data sciences 9 43 29 16 2 0 0 52 19 40
2019 Policy 13 35 39 12 1 0 0 48 13 135
2019 Project management 19 33 31 12 5 0 0 52 17 100
2019 Other services to the public 24 34 30 10 2 0 0 57 12 220
2019 None of the above 26 32 30 9 3 0 0 58 12 480

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 22 41 16 6 0 0 22 37 110
2024 Health care practitioners 13 24 39 10 14 0 0 24 37 65
2024 Intelligence analysts 13 23 35 19 10 0 0 29 36 270
2024 Federal regulators 19 20 22 29 10 0 0 39 39 15
2024 Compliance, inspection and enforcement 19 23 35 14 9 0 0 23 42 60
2024 Communications or public affairs 18 31 29 12 10 0 0 22 49 110
2024 Access to information and privacy 14 24 30 26 6 0 0 32 38 55
2024 Security 5 18 41 24 10 0 1 35 24 175
2024 Science and technology 7 9 44 24 15 1 0 40 16 90
2024 Legal services 13 19 39 18 11 0 0 29 32 70
2024 Administration and operations 13 19 37 20 10 0 0 31 32 1185
2024 Human resources 12 22 42 17 7 0 0 24 35 445
2024 Financial management 15 24 35 16 10 0 0 25 39 180
2024 Procurement 7 14 48 24 4 0 3 28 22 75
2024 Real property 17 25 33 16 9 0 0 24 42 80
2024 Material management 15 12 44 15 14 0 0 29 27 45
2024 Information management 11 19 35 19 15 0 0 35 30 255
2024 Information technology 11 12 38 22 16 0 0 37 24 295
2024 Internal audit 4 19 65 6 5 0 0 11 24 20
2024 Evaluation 0 31 24 26 19 0 0 45 31 15
2024 Data sciences 8 17 44 15 16 0 0 32 24 30
2024 Policy 13 20 42 18 7 0 0 25 33 195
2024 Project management 15 20 31 31 3 0 0 34 35 105
2024 Other services to the public 9 26 35 19 10 0 1 29 36 175
2024 None of the above 12 18 35 22 12 0 1 34 30 300
2022 Client contact centre 14 19 37 20 10 0 0 31 32 140
2022 Health care practitioners 10 30 34 21 6 0 0 27 40 65
2022 Federal regulators 15 23 31 14 12 0 4 27 41 25
2022 Compliance, inspection and enforcement 14 19 37 17 12 0 0 29 34 120
2022 Communications or public affairs 17 31 36 9 7 0 0 16 48 80
2022 Access to information and privacy 8 16 45 24 8 0 0 31 24 50
2022 Security 10 18 34 21 17 0 0 38 28 265
2022 Science and technology 7 12 36 31 14 0 0 45 19 65
2022 Legal services 19 16 38 20 6 0 0 26 35 75
2022 Administration and operations 12 19 36 20 12 0 0 32 31 1100
2022 Human resources 10 21 41 18 9 0 0 28 31 425
2022 Financial management 10 14 45 22 8 1 0 31 24 205
2022 Procurement 16 17 41 23 3 0 1 26 33 75
2022 Real property 17 26 28 19 9 1 0 28 44 95
2022 Material management 5 21 37 24 13 0 0 37 26 50
2022 Information management 11 17 38 21 12 0 0 34 28 300
2022 Information technology 7 14 33 29 17 0 0 46 21 235
2022 Internal audit 5 13 40 22 21 0 0 43 18 25
2022 Evaluation 12 14 25 37 13 0 0 50 26 15
2022 Data sciences 7 26 37 14 15 0 0 29 33 35
2022 Policy 10 18 47 16 9 0 0 25 28 155
2022 Project management 12 19 48 14 8 0 0 22 30 115
2022 Other services to the public 16 20 36 16 13 0 0 28 36 200
2022 None of the above 14 21 38 18 8 0 0 26 36 385
2020 Client contact centre 10 26 36 17 11 0 0 27 36 145
2020 Health care practitioners 22 20 32 24 2 0 0 26 42 60
2020 Federal regulators 11 26 51 11 0 0 0 11 38 25
2020 Compliance, inspection and enforcement 11 25 36 18 10 0 0 28 35 80
2020 Communications or public affairs 11 22 46 13 8 0 0 21 33 90
2020 Access to information and privacy 13 18 49 14 7 0 0 21 30 40
2020 Security 7 14 34 29 16 0 1 45 21 235
2020 Science and technology 11 15 34 33 7 0 0 40 26 45
2020 Legal services 20 28 30 15 8 0 0 23 47 70
2020 Administration and operations 12 18 37 21 12 0 0 32 31 1320
2020 Human resources 11 18 43 19 8 0 0 27 29 440
2020 Financial management 8 20 43 19 9 0 0 29 28 190
2020 Procurement 20 14 40 21 4 0 0 26 34 75
2020 Real property 16 19 36 16 13 0 0 29 35 95
2020 Material management 3 12 47 24 14 0 0 38 15 45
2020 Information management 13 16 35 25 10 0 0 35 29 305
2020 Information technology 7 19 38 23 13 0 1 35 27 185
2020 Internal audit 0 13 57 16 14 0 0 30 13 25
2020 Data sciences 15 11 33 27 13 0 0 41 26 35
2020 Policy 16 18 38 21 7 0 0 28 34 115
2020 Project management 8 22 38 19 13 0 0 32 30 70
2020 Other services to the public 15 21 36 21 6 0 1 27 36 190
2020 None of the above 15 15 39 20 11 0 0 31 30 425
2019 Client contact centre 11 20 33 18 17 1 0 36 31 185
2019 Health care practitioners 10 19 37 20 14 0 0 34 29 65
2019 Federal regulators 6 24 34 29 8 0 0 37 29 35
2019 Compliance, inspection and enforcement 11 17 35 29 8 0 0 37 28 95
2019 Communications or public affairs 13 20 35 23 9 0 0 32 33 120
2019 Access to information and privacy 5 29 34 19 11 0 2 30 35 55
2019 Security 7 14 37 25 17 0 0 42 21 275
2019 Science and technology 8 12 41 18 19 2 0 37 21 45
2019 Legal services 10 24 43 14 9 0 0 23 34 60
2019 Administration and operations 12 17 35 22 14 0 0 36 29 1460
2019 Human resources 10 18 37 23 11 0 0 34 29 510
2019 Financial management 9 19 38 25 9 0 0 35 27 210
2019 Procurement 7 20 36 24 13 1 0 37 27 80
2019 Real property 10 14 43 23 11 0 0 33 24 95
2019 Material management 11 19 34 17 19 0 0 36 30 50
2019 Information management 11 16 35 24 13 0 0 37 27 355
2019 Information technology 6 15 33 31 15 0 1 46 21 170
2019 Internal audit 3 14 44 31 7 0 0 38 17 30
2019 Data sciences 9 23 35 33 0 0 0 33 32 40
2019 Policy 8 21 36 28 6 0 0 35 29 135
2019 Project management 12 15 35 28 10 0 0 38 27 100
2019 Other services to the public 10 20 35 22 13 0 0 35 29 220
2019 None of the above 7 19 33 21 18 1 1 40 26 475
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 28 54 110
2024 Health care practitioners 25 53 65
2024 Intelligence analysts 33 47 270
2024 Federal regulators 50 38 15
2024 Compliance, inspection and enforcement 39 42 60
2024 Communications or public affairs 38 36 110
2024 Access to information and privacy 44 39 60
2024 Security 23 59 175
2024 Science and technology 31 51 90
2024 Legal services 22 57 70
2024 Administration and operations 25 57 1185
2024 Human resources 29 56 450
2024 Financial management 30 61 180
2024 Procurement 31 55 75
2024 Real property 33 59 80
2024 Material management 34 54 45
2024 Information management 31 54 255
2024 Information technology 24 57 295
2024 Internal audit 31 48 20
2024 Evaluation 19 63 15
2024 Data sciences 29 54 30
2024 Policy 30 50 195
2024 Project management 25 55 110
2024 Other services to the public 26 53 175
2024 None of the above 28 52 300
2022 Client contact centre 28 57 140
2022 Health care practitioners 24 50 65
2022 Federal regulators 39 40 25
2022 Compliance, inspection and enforcement 35 48 120
2022 Communications or public affairs 42 39 80
2022 Access to information and privacy 31 61 50
2022 Security 30 54 265
2022 Science and technology 28 48 65
2022 Legal services 34 53 75
2022 Administration and operations 25 58 1105
2022 Human resources 23 63 425
2022 Financial management 25 66 205
2022 Procurement 28 61 75
2022 Real property 27 59 95
2022 Material management 32 57 50
2022 Information management 26 59 300
2022 Information technology 29 56 235
2022 Internal audit 12 63 25
2022 Evaluation 25 66 15
2022 Data sciences 28 51 35
2022 Policy 35 47 155
2022 Project management 24 64 115
2022 Other services to the public 33 45 200
2022 None of the above 34 48 385
2020 Client contact centre 45 42 145
2020 Health care practitioners 48 40 60
2020 Federal regulators 50 36 30
2020 Compliance, inspection and enforcement 51 35 80
2020 Communications or public affairs 51 32 90
2020 Access to information and privacy 40 38 40
2020 Security 36 50 235
2020 Science and technology 49 37 45
2020 Legal services 34 44 70
2020 Administration and operations 36 46 1330
2020 Human resources 36 47 440
2020 Financial management 32 60 190
2020 Procurement 36 48 80
2020 Real property 25 56 95
2020 Material management 24 53 45
2020 Information management 37 44 305
2020 Information technology 37 48 185
2020 Internal audit 34 53 25
2020 Data sciences 42 42 35
2020 Policy 36 46 115
2020 Project management 31 50 70
2020 Other services to the public 42 34 190
2020 None of the above 37 40 430

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 66 34 25
2024 Health care practitioners 57 43 15
2024 Intelligence analysts 45 55 85
2024 Compliance, inspection and enforcement 44 56 25
2024 Communications or public affairs 59 41 40
2024 Access to information and privacy 38 62 25
2024 Security 71 29 40
2024 Science and technology 55 45 30
2024 Legal services 47 53 15
2024 Administration and operations 51 49 295
2024 Human resources 49 51 125
2024 Financial management 37 63 50
2024 Procurement 48 52 20
2024 Real property 41 59 25
2024 Material management 47 53 15
2024 Information management 51 49 80
2024 Information technology 57 43 70
2024 Policy 41 59 60
2024 Project management 59 41 30
2024 Other services to the public 53 47 45
2024 None of the above 57 43 85
2022 Client contact centre 22 78 35
2022 Health care practitioners 39 61 15
2022 Federal regulators 22 78 10
2022 Compliance, inspection and enforcement 31 69 45
2022 Communications or public affairs 42 58 30
2022 Access to information and privacy 47 53 15
2022 Security 52 48 75
2022 Science and technology 44 56 20
2022 Legal services 42 58 25
2022 Administration and operations 41 59 275
2022 Human resources 50 50 95
2022 Financial management 39 61 50
2022 Procurement 39 61 20
2022 Real property 29 71 25
2022 Material management 54 46 15
2022 Information management 62 38 75
2022 Information technology 48 52 65
2022 Data sciences 32 68 10
2022 Policy 34 66 50
2022 Project management 46 54 30
2022 Other services to the public 45 55 60
2022 None of the above 34 66 120
2020 Client contact centre 30 70 60
2020 Health care practitioners 33 67 30
2020 Federal regulators 50 50 15
2020 Compliance, inspection and enforcement 32 68 40
2020 Communications or public affairs 23 77 45
2020 Access to information and privacy 69 31 15
2020 Security 44 56 80
2020 Science and technology 43 57 20
2020 Legal services 38 62 20
2020 Administration and operations 35 65 475
2020 Human resources 35 65 160
2020 Financial management 35 65 60
2020 Procurement 24 76 30
2020 Real property 31 69 25
2020 Material management 38 62 15
2020 Information management 40 60 115
2020 Information technology 42 58 65
2020 Data sciences 25 75 15
2020 Policy 23 77 40
2020 Project management 33 67 20
2020 Other services to the public 36 64 75
2020 None of the above 31 69 155

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 18 14 4 4 8 11 51 49 110
2024 Health care practitioners 38 17 10 3 4 5 22 53 47 65
2024 Intelligence analysts 39 15 11 5 11 4 15 48 52 270
2024 Federal regulators 43 14 11 4 5 0 24 56 44 15
2024 Compliance, inspection and enforcement 47 13 12 10 10 0 8 51 49 60
2024 Communications or public affairs 32 16 6 10 6 8 22 46 54 110
2024 Access to information and privacy 24 12 15 13 17 6 15 30 70 60
2024 Security 43 12 13 4 9 4 16 54 46 175
2024 Science and technology 55 8 5 4 2 7 18 74 26 85
2024 Legal services 44 14 8 6 6 7 14 56 44 70
2024 Administration and operations 41 16 7 5 6 5 19 54 46 1180
2024 Human resources 48 19 9 5 4 2 13 56 44 450
2024 Financial management 41 20 18 8 4 1 9 45 55 180
2024 Procurement 41 17 8 7 8 1 19 51 49 75
2024 Real property 52 18 11 8 4 0 7 56 44 80
2024 Material management 45 12 7 10 3 8 16 60 40 45
2024 Information management 41 18 15 5 4 2 15 50 50 255
2024 Information technology 47 16 7 4 6 6 14 59 41 295
2024 Internal audit 25 15 31 5 15 5 4 28 72 20
2024 Evaluation 44 24 12 13 0 0 7 47 53 15
2024 Data sciences 47 27 15 0 8 0 3 48 52 30
2024 Policy 38 24 9 6 7 3 13 45 55 195
2024 Project management 35 24 17 5 4 3 12 41 59 110
2024 Other services to the public 44 12 7 3 6 7 21 61 39 175
2024 None of the above 38 14 8 5 7 6 22 52 48 300
2022 Client contact centre 42 14 10 6 7 2 19 140
2022 Health care practitioners 41 13 9 4 6 1 26 65
2022 Federal regulators 51 16 10 9 7 0 7 25
2022 Compliance, inspection and enforcement 34 14 14 8 11 3 17 120
2022 Communications or public affairs 28 14 19 6 17 8 7 80
2022 Access to information and privacy 42 18 12 4 5 4 16 50
2022 Security 39 16 10 7 11 4 13 265
2022 Science and technology 35 10 10 3 8 10 23 65
2022 Legal services 31 12 13 12 11 0 20 75
2022 Administration and operations 40 15 11 6 9 3 15 1105
2022 Human resources 41 22 10 6 4 1 16 425
2022 Financial management 36 22 14 6 7 2 14 205
2022 Procurement 45 18 11 4 10 1 11 75
2022 Real property 38 20 17 8 5 2 9 95
2022 Material management 43 18 12 10 4 5 8 50
2022 Information management 37 22 9 6 4 4 17 300
2022 Information technology 47 16 10 6 5 3 12 235
2022 Internal audit 32 7 23 9 9 3 17 25
2022 Evaluation 35 23 8 19 8 0 7 15
2022 Data sciences 32 34 8 5 0 3 18 35
2022 Policy 37 25 11 9 7 2 9 155
2022 Project management 45 19 9 8 3 2 16 115
2022 Other services to the public 41 12 10 4 11 6 15 200
2022 None of the above 34 16 15 7 10 3 15 385
2020 Client contact centre 36 21 17 10 8 0 8 140
2020 Health care practitioners 52 12 3 6 12 1 13 60
2020 Federal regulators 51 18 0 17 11 4 0 30
2020 Compliance, inspection and enforcement 31 20 23 10 12 1 3 80
2020 Communications or public affairs 39 14 13 10 12 2 10 90
2020 Access to information and privacy 45 20 5 8 13 0 9 40
2020 Security 43 20 13 5 8 0 11 235
2020 Science and technology 49 10 19 8 5 2 7 45
2020 Legal services 40 24 17 3 7 0 9 70
2020 Administration and operations 38 18 14 10 9 2 10 1325
2020 Human resources 41 22 14 7 7 1 6 440
2020 Financial management 35 29 13 8 7 1 8 190
2020 Procurement 40 16 17 6 13 1 7 80
2020 Real property 31 25 23 11 5 0 5 90
2020 Material management 26 32 19 4 6 5 7 45
2020 Information management 36 22 16 8 9 2 8 305
2020 Information technology 42 20 13 7 8 2 8 185
2020 Internal audit 39 13 17 13 18 0 0 25
2020 Data sciences 40 21 16 14 10 0 0 35
2020 Policy 39 24 13 14 5 1 3 115
2020 Project management 37 21 15 10 14 2 1 70
2020 Other services to the public 35 19 14 9 10 4 10 190
2020 None of the above 38 16 13 10 9 1 12 425
2019 Client contact centre 42 17 18 6 7 0 9 185
2019 Health care practitioners 28 10 21 11 15 2 12 65
2019 Federal regulators 42 20 19 5 11 3 0 35
2019 Compliance, inspection and enforcement 36 17 15 6 17 0 9 95
2019 Communications or public affairs 38 21 16 8 10 1 6 120
2019 Access to information and privacy 35 7 18 11 17 4 8 55
2019 Security 39 18 12 12 12 1 5 275
2019 Science and technology 39 20 4 13 3 5 15 45
2019 Legal services 33 11 21 9 24 0 2 60
2019 Administration and operations 37 17 14 10 14 1 7 1460
2019 Human resources 36 20 14 12 13 1 5 505
2019 Financial management 39 15 16 12 11 0 6 210
2019 Procurement 39 25 15 8 10 0 2 80
2019 Real property 42 10 18 12 11 2 6 95
2019 Material management 32 32 16 8 11 0 0 50
2019 Information management 36 18 14 10 16 1 4 350
2019 Information technology 43 13 18 7 13 1 5 175
2019 Internal audit 21 17 27 14 17 0 3 30
2019 Data sciences 30 14 16 19 10 2 9 40
2019 Policy 34 22 16 11 16 1 1 135
2019 Project management 37 15 13 14 17 3 2 100
2019 Other services to the public 46 13 13 9 8 3 7 220
2019 None of the above 38 14 16 8 15 2 7 480

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 11 36 3 38 0 4 21 42 25
2024 Health care practitioners 17 16 21 11 22 6 6 38 38 15
2024 Intelligence analysts 3 20 11 16 44 0 5 25 63 85
2024 Compliance, inspection and enforcement 5 34 15 8 38 0 0 39 46 25
2024 Communications or public affairs 7 31 13 11 33 3 1 40 46 40
2024 Access to information and privacy 3 8 6 25 50 0 7 12 81 25
2024 Security 8 23 11 28 25 0 4 32 56 40
2024 Science and technology 22 21 7 20 23 7 0 46 46 30
2024 Legal services 6 21 6 8 48 6 6 30 63 15
2024 Administration and operations 8 19 15 18 30 2 8 30 53 295
2024 Human resources 11 21 16 17 25 4 6 36 46 125
2024 Financial management 7 23 13 18 32 2 5 33 53 50
2024 Procurement 7 51 10 16 4 0 11 66 23 20
2024 Real property 8 18 30 11 26 0 6 28 39 25
2024 Material management 9 22 13 9 28 7 12 38 46 15
2024 Information management 18 19 9 22 22 2 7 41 49 80
2024 Information technology 16 16 20 10 33 4 0 34 45 70
2024 Policy 8 22 10 13 34 4 9 34 54 60
2024 Project management 4 27 16 26 18 0 9 34 48 30
2024 Other services to the public 5 22 12 21 32 2 6 29 58 45
2024 None of the above 13 29 12 13 29 2 4 44 44 85
2022 Client contact centre 2 20 10 22 41 0 5 23 66 35
2022 Health care practitioners 21 15 22 24 18 0 0 36 42 15
2022 Federal regulators 10 0 15 35 41 0 0 10 76 10
2022 Compliance, inspection and enforcement 10 7 16 16 42 2 6 18 64 45
2022 Communications or public affairs 8 39 24 11 18 0 0 47 29 30
2022 Access to information and privacy 21 27 11 0 37 0 5 51 38 15
2022 Security 11 17 18 16 31 3 4 30 50 75
2022 Science and technology 5 16 22 7 45 0 4 23 54 20
2022 Legal services 3 17 29 15 26 3 6 23 45 25
2022 Administration and operations 8 16 14 17 36 1 7 27 58 275
2022 Human resources 12 29 17 18 15 0 9 45 36 95
2022 Financial management 11 19 4 12 44 0 10 33 62 50
2022 Procurement 6 18 8 23 29 4 13 28 63 20
2022 Real property 0 16 25 16 39 0 4 17 58 25
2022 Material management 0 29 15 32 9 0 15 34 48 15
2022 Information management 9 14 12 14 46 1 4 24 63 75
2022 Information technology 20 23 13 14 18 4 7 49 36 65
2022 Data sciences 10 19 16 17 38 0 0 29 55 10
2022 Policy 5 22 12 23 31 0 7 29 58 50
2022 Project management 8 8 6 26 38 8 6 19 74 30
2022 Other services to the public 15 16 9 24 30 5 1 33 57 60
2022 None of the above 9 8 18 15 42 4 3 19 62 120
2020 Client contact centre 21 10 27 14 19 0 9 34 36 60
2020 Health care practitioners 15 10 16 23 36 0 0 25 59 30
2020 Federal regulators 21 14 0 15 50 0 0 35 65 15
2020 Compliance, inspection and enforcement 4 21 13 12 42 0 8 27 58 40
2020 Communications or public affairs 8 15 18 23 32 2 3 24 57 45
2020 Access to information and privacy 35 13 18 13 12 10 0 52 28 15
2020 Security 11 23 12 15 34 1 4 36 52 80
2020 Science and technology 12 31 5 19 24 4 5 47 47 20
2020 Legal services 4 25 17 12 23 0 19 36 43 20
2020 Administration and operations 11 19 18 18 27 1 6 32 49 475
2020 Human resources 16 23 16 15 22 1 8 42 40 160
2020 Financial management 10 31 28 3 21 2 5 44 26 60
2020 Procurement 10 23 22 13 33 0 0 32 46 30
2020 Real property 4 22 14 22 34 0 4 27 59 25
2020 Material management 7 18 0 32 31 7 6 28 72 15
2020 Information management 9 23 19 21 21 1 5 34 46 115
2020 Information technology 7 24 21 15 29 1 3 33 46 65
2020 Data sciences 7 6 12 7 67 0 0 13 75 15
2020 Policy 12 14 21 12 32 0 9 28 49 40
2020 Project management 18 14 18 17 19 0 12 38 42 20
2020 Other services to the public 10 20 8 17 40 1 4 32 60 75
2020 None of the above 9 18 19 18 31 1 4 28 51 155

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 22 15 23 34 0 0 28 57 25
2024 Health care practitioners 6 27 25 19 22 0 0 33 42 15
2024 Intelligence analysts 0 19 10 17 51 1 2 19 70 85
2024 Compliance, inspection and enforcement 11 20 20 16 33 0 0 30 49 25
2024 Communications or public affairs 0 24 18 17 39 2 0 24 57 40
2024 Access to information and privacy 0 20 17 20 37 6 0 21 61 25
2024 Security 3 24 13 31 30 0 0 27 60 40
2024 Science and technology 6 8 30 23 32 0 0 14 55 30
2024 Legal services 0 15 5 8 65 0 6 16 78 15
2024 Administration and operations 8 20 12 18 39 1 1 29 59 295
2024 Human resources 8 14 18 21 34 2 2 23 58 125
2024 Financial management 2 24 6 15 50 2 1 27 67 50
2024 Procurement 4 9 29 27 24 0 7 14 55 20
2024 Real property 4 19 16 23 35 0 3 24 60 25
2024 Material management 4 32 11 21 31 0 0 36 52 15
2024 Information management 3 27 12 24 29 4 1 32 56 80
2024 Information technology 7 21 21 17 34 0 0 28 51 70
2024 Policy 4 13 6 23 39 8 7 20 73 60
2024 Project management 0 27 25 19 29 0 0 27 48 30
2024 Other services to the public 5 10 11 25 47 2 0 15 74 45
2024 None of the above 6 16 17 24 32 1 4 23 58 85
2022 Client contact centre 0 24 8 21 45 0 2 24 68 35
2022 Health care practitioners 13 8 8 24 40 8 0 22 69 15
2022 Federal regulators 10 24 0 7 59 0 0 34 66 10
2022 Compliance, inspection and enforcement 5 6 13 18 53 2 3 12 74 45
2022 Communications or public affairs 4 12 12 16 44 10 2 18 68 30
2022 Access to information and privacy 0 24 16 5 51 0 5 25 58 15
2022 Security 11 17 18 16 33 1 3 29 52 75
2022 Science and technology 4 13 10 14 53 5 0 18 71 20
2022 Legal services 0 32 6 8 51 0 3 33 61 25
2022 Administration and operations 5 17 11 19 45 1 1 23 66 275
2022 Human resources 8 17 25 20 27 0 3 25 49 95
2022 Financial management 4 11 4 19 57 2 3 16 80 50
2022 Procurement 6 18 4 37 36 0 0 23 73 20
2022 Real property 0 25 12 22 41 0 0 25 63 25
2022 Material management 0 5 45 24 26 0 0 5 50 15
2022 Information management 4 13 18 18 46 1 1 17 65 75
2022 Information technology 12 17 16 17 31 2 4 31 52 65
2022 Data sciences 9 17 25 11 32 7 0 27 46 10
2022 Policy 9 19 8 17 45 0 1 28 63 50
2022 Project management 6 15 0 13 61 0 5 22 78 30
2022 Other services to the public 8 14 4 35 35 4 0 23 73 60
2022 None of the above 8 8 14 20 46 2 2 17 69 120
2020 Client contact centre 14 11 17 22 33 2 1 27 56 60
2020 Health care practitioners 11 9 22 16 42 0 0 20 58 30
2020 Federal regulators 7 7 13 22 50 0 0 15 72 15
2020 Compliance, inspection and enforcement 7 18 7 17 50 0 0 25 68 40
2020 Communications or public affairs 5 3 9 30 46 5 3 9 82 45
2020 Access to information and privacy 19 12 34 6 19 0 10 35 28 15
2020 Security 6 21 13 15 45 1 0 26 60 80
2020 Science and technology 3 26 10 24 33 4 0 30 60 20
2020 Legal services 9 25 8 18 36 0 5 35 56 20
2020 Administration and operations 5 18 15 21 39 1 1 24 61 475
2020 Human resources 10 10 12 22 43 1 1 21 67 160
2020 Financial management 3 12 13 24 46 2 0 15 71 60
2020 Procurement 0 20 13 20 47 0 0 20 66 30
2020 Real property 0 16 4 26 53 0 0 16 79 25
2020 Material management 0 24 19 6 45 7 0 26 54 15
2020 Information management 7 14 13 27 37 1 0 21 65 115
2020 Information technology 3 21 16 28 32 0 0 24 60 65
2020 Data sciences 13 12 0 13 61 0 0 25 75 15
2020 Policy 2 3 9 21 62 0 2 5 85 40
2020 Project management 5 9 9 27 46 0 4 15 76 20
2020 Other services to the public 6 16 13 16 47 0 3 23 64 75
2020 None of the above 3 15 17 22 44 0 0 18 66 155
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