2024 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 107. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 39 12 7 7 0 0 75 14 555
2024 Does not provide services to public 37 40 9 9 5 0 0 77 14 2850
2022 Provides services to public 41 38 10 7 4 0 0 80 10 470
2022 Does not provide services to public 41 37 11 7 4 0 0 78 11 2415
2020 Provides services to public 41 40 10 7 2 0 0 81 10 480
2020 Does not provide services to public 41 39 11 6 3 0 0 80 9 2380
2019 Provides services to public 43 35 10 9 4 0 0 78 13 510
2019 Does not provide services to public 39 38 11 7 5 0 0 77 12 2315

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 34 11 8 9 0 0 71 18 555
2024 Does not provide services to public 37 35 11 9 7 0 0 72 17 2855
2022 Provides services to public 37 37 12 7 6 0 0 74 14 470
2022 Does not provide services to public 40 34 11 9 6 0 0 74 15 2415
2020 Provides services to public 41 33 13 9 5 0 0 74 13 480
2020 Does not provide services to public 37 38 11 9 5 0 0 75 14 2375
2019 Provides services to public 38 34 9 11 7 0 0 72 19 505
2019 Does not provide services to public 36 34 13 10 6 0 0 70 17 2305

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 31 11 3 3 0 0 83 6 555
2024 Does not provide services to public 48 33 11 4 3 0 0 82 7 2855
2022 Provides services to public 56 32 8 3 1 0 0 88 4 470
2022 Does not provide services to public 51 33 10 4 2 0 0 84 5 2415
2020 Provides services to public 56 30 9 3 1 0 0 87 4 475
2020 Does not provide services to public 52 34 9 3 1 0 0 86 5 2360
2019 Provides services to public 56 30 7 4 2 0 0 87 6 510
2019 Does not provide services to public 52 32 11 3 2 0 0 84 5 2295

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 41 10 6 4 0 0 80 10 555
2024 Does not provide services to public 42 37 10 7 4 0 0 79 11 2855
2022 Provides services to public 44 38 10 5 3 0 0 82 8 470
2022 Does not provide services to public 46 36 10 6 3 0 0 82 8 2420
2020 Provides services to public 49 35 8 5 2 0 0 84 7 480
2020 Does not provide services to public 46 37 10 4 2 0 0 84 6 2380
2019 Provides services to public 48 33 8 8 3 0 0 81 11 510
2019 Does not provide services to public 45 36 10 6 3 0 0 82 8 2310

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 36 11 9 7 1 0 73 16 555
2024 Does not provide services to public 40 32 13 9 6 0 0 73 14 2850
2022 Provides services to public 42 33 12 7 5 1 0 76 12 470
2022 Does not provide services to public 40 33 13 8 5 1 0 74 13 2415
2020 Provides services to public 47 29 15 6 3 0 0 76 9 480
2020 Does not provide services to public 44 33 13 6 3 1 0 77 9 2375
2019 Provides services to public 41 29 16 7 6 1 0 71 13 510
2019 Does not provide services to public 39 33 15 8 4 1 0 73 13 2310

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 36 11 11 7 0 0 71 18 555
2024 Does not provide services to public 36 36 12 9 6 0 0 72 15 2850
2022 Provides services to public 40 34 14 7 5 0 0 73 13 470
2022 Does not provide services to public 39 35 12 9 5 0 0 74 14 2415
2020 Provides services to public 44 33 14 5 3 0 0 77 8 475
2020 Does not provide services to public 42 35 13 6 3 1 0 78 9 2355
2019 Provides services to public 41 31 14 8 6 0 0 72 14 510
2019 Does not provide services to public 37 35 15 9 4 0 0 72 13 2300

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 25 18 10 7 6 0 63 18 555
2024 Does not provide services to public 35 26 16 9 8 5 1 65 18 2855
2022 Provides services to public 38 28 17 9 6 2 0 67 16 470
2022 Does not provide services to public 33 27 16 11 7 4 1 64 19 2415
2020 Provides services to public 41 26 17 9 4 2 1 69 13 480
2020 Does not provide services to public 39 25 17 9 5 4 1 68 15 2380
2019 Provides services to public 35 24 18 10 8 3 1 62 19 510
2019 Does not provide services to public 34 24 20 11 6 3 1 61 18 2310
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 27 9 4 4 0 4 82 9 555
2024 Does not provide services to public 54 26 10 3 3 1 3 83 6 2855
2022 Provides services to public 48 30 10 5 2 0 4 82 7 470
2022 Does not provide services to public 54 28 9 3 3 1 3 85 6 2415
2020 Provides services to public 54 24 11 3 3 1 3 82 7 480
2020 Does not provide services to public 55 25 10 4 3 1 2 83 6 2380
2019 Provides services to public 52 23 13 6 2 1 3 78 8 510
2019 Does not provide services to public 51 27 12 4 2 1 2 80 7 2310

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 29 8 6 6 1 0 79 13 555
2024 Does not provide services to public 51 29 9 6 4 1 0 81 10 2850
2022 Provides services to public 48 28 10 9 3 1 1 77 12 470
2022 Does not provide services to public 51 29 10 6 4 0 0 81 10 2410
2020 Provides services to public 51 27 11 7 4 0 0 78 11 480
2020 Does not provide services to public 50 30 10 5 4 1 0 81 9 2380
2019 Provides services to public 43 31 10 10 5 0 0 74 15 505
2019 Does not provide services to public 46 31 10 8 4 1 0 77 12 2300

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 55 25 8 5 7 1 0 80 12 555
2024 Does not provide services to public 57 25 8 6 5 0 0 82 11 2855
2022 Provides services to public 56 23 9 8 3 0 0 80 11 470
2022 Does not provide services to public 56 26 8 6 4 0 0 82 10 2415
2020 Provides services to public 60 20 9 7 3 0 0 80 10 480
2020 Does not provide services to public 59 25 7 5 3 0 0 85 8 2385
2019 Provides services to public 48 27 13 7 5 0 0 75 12 510
2019 Does not provide services to public 51 28 10 6 4 0 0 80 10 2315

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 26 12 9 10 9 0 66 21 555
2024 Does not provide services to public 35 27 12 9 6 10 1 70 17 2855
2022 Provides services to public 40 26 12 7 7 7 1 71 15 470
2022 Does not provide services to public 37 28 13 6 5 10 0 73 12 2415
2020 Provides services to public 40 28 14 6 4 8 0 73 12 480
2020 Does not provide services to public 38 30 12 6 3 11 0 76 10 2380
2019 Provides services to public 33 32 12 10 8 6 0 68 18 510
2019 Does not provide services to public 30 30 17 8 5 9 0 67 15 2315

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 27 15 14 12 4 0 57 28 555
2024 Does not provide services to public 29 30 14 12 10 4 0 62 23 2855
2022 Provides services to public 32 29 14 12 10 3 0 63 23 470
2022 Does not provide services to public 31 31 15 11 9 4 0 65 20 2415
2020 Provides services to public 34 32 17 10 6 2 0 67 16 480
2020 Does not provide services to public 35 34 14 8 5 3 0 71 14 2380
2019 Provides services to public 31 30 15 11 9 3 0 63 21 505
2019 Does not provide services to public 27 32 18 12 7 4 0 61 20 2310

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 27 17 18 14 6 0 48 34 555
2024 Does not provide services to public 21 27 17 15 12 7 0 53 29 2850
2022 Provides services to public 24 26 21 13 12 5 0 52 26 470
2022 Does not provide services to public 23 28 17 14 10 7 0 55 26 2415
2020 Provides services to public 26 33 18 11 8 4 0 62 20 480
2020 Does not provide services to public 24 34 18 13 5 7 0 62 19 2375
2019 Provides services to public 20 31 18 14 10 6 0 55 26 505
2019 Does not provide services to public 19 29 21 15 9 7 0 51 26 2305

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 29 15 19 15 3 0 50 35 555
2024 Does not provide services to public 20 29 17 17 13 3 0 52 31 2855
2022 Provides services to public 22 30 19 15 12 2 0 53 27 470
2022 Does not provide services to public 21 32 16 16 11 3 0 54 29 2415
2020 Provides services to public 25 34 17 14 8 2 0 60 23 480
2020 Does not provide services to public 24 38 14 14 7 2 0 65 21 2380
2019 Provides services to public 21 29 17 19 12 2 0 50 32 510
2019 Does not provide services to public 17 30 18 18 11 4 0 49 31 2310
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 32 32 13 11 10 0 0 65 22 555
2024 Does not provide services to public 33 35 14 10 8 0 0 67 18 2855
2022 Provides services to public 35 35 14 8 9 0 0 69 17 470
2022 Does not provide services to public 36 34 13 10 7 0 0 70 17 2420
2020 Provides services to public 35 33 17 9 6 0 1 68 15 480
2020 Does not provide services to public 34 39 12 10 5 1 0 73 15 2380
2019 Provides services to public 31 34 13 15 7 0 0 65 22 510
2019 Does not provide services to public 31 36 14 12 7 0 0 67 19 2315

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 39 7 11 6 0 0 76 17 555
2024 Does not provide services to public 36 41 9 9 5 0 0 77 14 2855
2022 Provides services to public 38 39 8 9 6 0 0 77 14 470
2022 Does not provide services to public 36 42 8 10 5 0 0 78 14 2420
2020 Provides services to public 35 40 10 9 6 0 0 76 15 475
2020 Does not provide services to public 35 42 10 9 4 0 0 77 13 2370
2019 Provides services to public 31 39 12 12 5 0 0 71 17 510
2019 Does not provide services to public 31 40 12 12 5 0 0 71 17 2305

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 28 10 7 7 0 0 76 14 555
2024 Does not provide services to public 46 32 9 7 5 0 0 78 13 2850
2022 Provides services to public 46 29 11 6 7 0 0 75 13 470
2022 Does not provide services to public 46 30 11 8 5 0 0 77 13 2415
2020 Provides services to public 49 26 13 5 5 1 1 76 10 480
2020 Does not provide services to public 46 32 11 6 4 1 1 78 11 2380
2019 Provides services to public 42 31 12 9 6 1 0 74 15 505
2019 Does not provide services to public 41 32 12 8 5 1 1 74 14 2310

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 38 11 14 7 0 0 68 21 555
2024 Does not provide services to public 32 39 13 10 5 0 1 72 15 2850
2022 Provides services to public 31 40 11 11 6 0 1 72 17 470
2022 Does not provide services to public 34 38 11 11 5 0 1 73 15 2415
2020 Provides services to public 33 38 10 11 6 0 1 73 17 480
2020 Does not provide services to public 34 41 11 9 3 0 1 76 12 2370
2019 Provides services to public 31 40 11 12 5 0 1 71 18 510
2019 Does not provide services to public 34 38 13 11 3 0 1 72 15 2305

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 55 23 9 4 7 1 0 79 11 555
2024 Does not provide services to public 56 23 10 5 5 1 1 80 10 2855
2022 Provides services to public 54 24 12 6 4 1 0 78 10 470
2022 Does not provide services to public 55 23 11 4 4 2 1 80 8 2415
2020 Provides services to public 52 21 15 5 5 1 1 75 10 480
2020 Does not provide services to public 52 24 12 4 5 1 1 79 9 2375

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 31 19 14 12 3 0 54 27 555
2024 Does not provide services to public 22 32 17 14 10 4 0 57 25 2855
2022 Provides services to public 25 33 20 13 7 2 0 59 20 470
2022 Does not provide services to public 23 34 17 12 10 4 0 60 23 2420
2020 Provides services to public 28 30 19 13 7 3 1 60 21 480
2020 Does not provide services to public 23 34 18 12 8 4 0 60 22 2380
2019 Provides services to public 21 32 19 14 12 2 0 54 26 510
2019 Does not provide services to public 22 31 18 15 11 4 0 55 27 2310

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 25 14 8 7 1 5 43 57 555
2024 Does not provide services to public 43 25 14 5 6 1 7 46 54 2855
2022 Provides services to public 46 26 14 4 4 1 4 470
2022 Does not provide services to public 45 25 14 6 4 1 5 2415
2020 Provides services to public 51 23 13 5 2 1 4 480
2020 Does not provide services to public 49 24 13 5 4 1 4 2385
2019 Provides services to public 51 22 15 5 2 1 4 510
2019 Does not provide services to public 51 24 12 4 3 1 4 2315

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 13 9 5 6 3 16 59 41 555
2024 Does not provide services to public 52 10 9 5 7 2 15 63 37 2855

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 64 11 7 3 4 5 7 73 27 555
2024 Does not provide services to public 67 9 5 2 3 5 8 78 22 2855
2022 Provides services to public 72 9 5 3 2 4 5 470
2022 Does not provide services to public 72 8 4 2 3 5 6 2415
2020 Provides services to public 77 8 3 2 3 4 3 480
2020 Does not provide services to public 76 8 4 2 2 4 4 2375
2019 Provides services to public 73 7 6 3 4 2 4 505
2019 Does not provide services to public 75 8 4 2 2 4 4 2305

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 66 8 5 1 3 2 14 79 21 555
2024 Does not provide services to public 68 7 4 1 2 2 16 83 17 2855

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 56 11 10 3 7 2 11 64 36 555
2024 Does not provide services to public 61 10 5 3 5 2 14 72 28 2855

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 29 14 16 19 3 2 49 36 555
2024 Does not provide services to public 18 29 12 17 17 3 3 51 36 2850
2022 Provides services to public 21 34 10 15 13 3 3 58 31 470
2022 Does not provide services to public 21 31 12 15 14 3 3 55 32 2415
2020 Provides services to public 20 26 20 16 13 2 4 48 31 480
2020 Does not provide services to public 22 26 16 16 14 3 3 51 32 2380
2019 Provides services to public 23 26 15 12 19 2 3 51 33 510
2019 Does not provide services to public 20 26 15 16 18 3 3 49 36 2315

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 37 9 9 8 0 1 74 17 555
2024 Does not provide services to public 35 38 11 9 7 0 0 73 16 2850
2022 Provides services to public 38 35 12 8 7 0 0 73 15 470
2022 Does not provide services to public 36 40 10 8 6 0 0 76 14 2410
2020 Provides services to public 38 36 11 10 5 0 0 75 14 475
2020 Does not provide services to public 37 39 12 7 5 1 0 76 12 2370
2019 Provides services to public 36 36 12 9 6 0 0 72 16 505
2019 Does not provide services to public 36 36 13 11 5 0 0 72 15 2305

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 34 10 8 7 1 0 74 15 555
2024 Does not provide services to public 42 36 11 6 5 0 0 78 11 2855
2022 Provides services to public 45 32 12 6 5 0 0 77 12 470
2022 Does not provide services to public 45 32 12 6 4 0 0 78 10 2415
2020 Provides services to public 45 30 13 8 4 0 0 75 12 480
2020 Does not provide services to public 44 33 12 6 4 0 0 78 10 2380
2019 Provides services to public 39 34 12 9 7 0 0 73 16 510
2019 Does not provide services to public 42 32 14 7 4 0 0 75 11 2305

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 34 10 10 7 0 0 73 17 555
2024 Does not provide services to public 36 34 14 8 6 1 1 72 14 2850
2022 Provides services to public 39 32 16 8 5 0 0 71 13 470
2022 Does not provide services to public 38 35 13 8 5 0 1 74 13 2415
2020 Provides services to public 38 35 14 8 3 0 1 74 12 480
2020 Does not provide services to public 33 42 12 8 3 1 1 77 11 2375
2019 Provides services to public 34 37 15 9 5 0 0 71 14 500
2019 Does not provide services to public 32 39 14 9 4 0 1 72 14 2290

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 39 16 9 8 3 1 65 18 555
2024 Does not provide services to public 23 41 17 9 5 3 1 67 15 2855
2022 Provides services to public 26 41 18 8 3 4 0 70 12 470
2022 Does not provide services to public 25 42 17 9 4 3 0 69 13 2415
2020 Provides services to public 27 43 16 8 4 3 0 72 12 480
2020 Does not provide services to public 23 45 17 7 3 5 0 71 11 2385
2019 Provides services to public 23 40 19 8 6 4 0 65 15 510
2019 Does not provide services to public 21 43 19 9 4 4 1 66 14 2310

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 29 6 11 13 0 0 70 24 555
2024 Does not provide services to public 44 29 9 9 8 0 0 73 18 2850
2022 Provides services to public 46 29 9 9 6 0 0 75 15 470
2022 Does not provide services to public 46 30 9 9 5 0 0 77 15 2415
2020 Provides services to public 45 30 10 10 5 0 0 75 15 475
2020 Does not provide services to public 46 32 9 7 4 0 1 79 12 2370
2019 Provides services to public 43 31 11 7 7 0 1 74 14 510
2019 Does not provide services to public 48 30 10 7 5 0 0 78 12 2305

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 33 14 10 5 0 0 71 15 555
2024 Does not provide services to public 37 34 15 7 5 0 1 72 13 2855
2022 Provides services to public 32 30 19 10 9 0 0 62 19 470
2022 Does not provide services to public 35 32 16 9 6 0 1 68 16 2415
2020 Provides services to public 29 34 19 12 5 0 1 63 17 480
2020 Does not provide services to public 31 35 18 9 6 0 1 67 16 2370
2019 Provides services to public 36 32 17 9 5 0 1 68 15 510
2019 Does not provide services to public 35 34 17 8 6 0 1 69 14 2305

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 65 21 4 4 3 2 1 89 6 555
2024 Does not provide services to public 68 21 5 2 2 1 1 91 5 2855
2022 Provides services to public 67 24 4 2 1 2 1 93 4 470
2022 Does not provide services to public 70 21 3 2 1 2 1 93 4 2415

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Provides services to public 35 33 32 555
2024 Does not provide services to public 36 36 28 2855
2022 Provides services to public 32 37 31 470
2022 Does not provide services to public 36 34 30 2415
2020 Provides services to public 23 41 35 480
2020 Does not provide services to public 27 41 33 2385
2019 Provides services to public 30 38 32 510
2019 Does not provide services to public 30 37 33 2320

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Provides services to public 17 26 27 12 9 9 195
2024 Does not provide services to public 12 29 26 9 17 6 995
2022 Provides services to public 17 36 25 8 7 7 150
2022 Does not provide services to public 15 25 29 7 16 7 830
2020 Provides services to public 22 17 38 7 6 10 110
2020 Does not provide services to public 19 23 34 4 13 6 625
2019 Provides services to public 17 20 30 11 15 8 155
2019 Does not provide services to public 16 20 32 8 18 6 680
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 36 6 7 3 1 0 84 9 555
2024 Does not provide services to public 43 39 9 5 3 0 0 82 9 2855
2022 Provides services to public 51 34 7 5 2 0 0 86 7 470
2022 Does not provide services to public 45 38 8 6 2 0 0 84 9 2410
2020 Provides services to public 48 36 7 6 2 0 0 84 9 480
2020 Does not provide services to public 45 38 9 5 2 0 0 84 7 2370
2019 Provides services to public 44 38 8 6 3 1 0 83 9 505
2019 Does not provide services to public 39 39 11 7 3 0 0 79 10 2305

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 44 16 13 6 1 0 65 19 555
2024 Does not provide services to public 21 44 17 11 4 2 0 67 16 2855
2022 Provides services to public 25 44 15 11 4 1 0 69 15 470
2022 Does not provide services to public 23 42 16 12 5 1 0 66 17 2415
2020 Provides services to public 28 41 17 8 4 1 0 71 12 480
2020 Does not provide services to public 24 47 17 8 3 1 0 72 11 2380
2019 Provides services to public 19 46 18 9 6 2 0 66 15 510
2019 Does not provide services to public 20 42 20 12 4 2 0 63 16 2310

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 10 23 37 19 8 1 2 28 34 555
2024 Does not provide services to public 9 21 37 20 10 1 3 31 31 2845
2022 Provides services to public 7 22 39 18 10 1 4 29 30 470
2022 Does not provide services to public 9 20 36 22 10 1 3 33 29 2410
2020 Provides services to public 9 18 39 25 8 0 0 34 27 480
2020 Does not provide services to public 6 18 40 24 9 1 1 34 25 2380
2019 Provides services to public 10 21 35 25 7 1 1 33 32 510
2019 Does not provide services to public 7 21 37 23 9 1 1 33 29 2315

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 30 29 11 7 0 4 19 51 555
2024 Does not provide services to public 18 25 31 13 8 1 3 22 45 2850
2022 Provides services to public 16 28 34 11 5 1 3 17 46 470
2022 Does not provide services to public 16 26 31 14 8 1 4 23 44 2415
2020 Provides services to public 15 26 29 20 8 1 1 29 42 480
2020 Does not provide services to public 12 23 35 18 8 1 2 28 36 2370
2019 Provides services to public 19 25 28 16 9 1 2 26 45 505
2019 Does not provide services to public 16 25 29 17 9 2 2 27 43 2305

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 12 32 28 16 0 2 45 22 555
2024 Does not provide services to public 9 15 30 26 17 1 3 45 24 2845
2022 Provides services to public 8 14 30 29 16 1 3 46 23 470
2022 Does not provide services to public 9 16 29 26 17 0 3 44 26 2410
2020 Provides services to public 6 14 34 29 17 0 1 46 20 475
2020 Does not provide services to public 7 16 32 29 13 1 1 43 24 2370
2019 Provides services to public 7 18 28 27 19 0 1 46 26 505
2019 Does not provide services to public 8 15 31 27 16 1 2 44 23 2305

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 16 21 25 23 11 1 2 36 38 555
2024 Does not provide services to public 14 18 27 19 16 2 4 36 35 2835
2022 Provides services to public 14 22 28 20 13 0 3 34 37 470
2022 Does not provide services to public 14 21 25 18 15 1 5 36 37 2410
2020 Provides services to public 14 24 27 20 13 0 2 34 38 480
2020 Does not provide services to public 15 19 28 21 13 2 2 36 35 2370
2019 Provides services to public 16 21 27 20 14 1 1 35 38 510
2019 Does not provide services to public 14 20 28 21 13 2 3 35 36 2305

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 7 13 25 26 19 3 6 50 22 555
2024 Does not provide services to public 6 13 23 25 22 3 7 53 22 2845
2022 Provides services to public 10 19 25 20 16 4 5 40 33 470
2022 Does not provide services to public 10 17 23 20 18 5 8 43 31 2415
2020 Provides services to public 6 13 22 32 22 2 2 57 20 475
2020 Does not provide services to public 6 12 24 30 20 3 4 54 20 2375
2019 Provides services to public 8 17 28 26 18 2 1 45 26 500
2019 Does not provide services to public 8 15 26 26 19 4 3 48 24 2300

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 25 29 12 10 1 3 23 46 555
2024 Does not provide services to public 18 21 29 15 11 2 4 27 42 2850
2022 Provides services to public 18 28 29 13 8 2 3 22 47 470
2022 Does not provide services to public 18 22 29 15 10 2 4 26 43 2415
2020 Provides services to public 11 23 31 20 12 2 1 33 35 475
2020 Does not provide services to public 12 21 33 19 10 3 3 31 35 2375
2019 Provides services to public 19 21 32 17 10 1 0 27 40 510
2019 Does not provide services to public 14 24 30 17 10 2 3 29 40 2305

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 7 16 31 27 15 0 3 44 24 555
2024 Does not provide services to public 5 10 31 30 20 1 3 52 15 2850
2022 Provides services to public 5 12 33 29 17 0 3 48 18 470
2022 Does not provide services to public 4 11 31 31 19 1 3 52 16 2415
2020 Provides services to public 7 16 36 28 11 1 1 40 23 480
2020 Does not provide services to public 4 13 37 30 14 1 1 45 17 2375
2019 Provides services to public 7 18 32 28 14 1 1 42 26 505
2019 Does not provide services to public 6 14 34 28 15 1 2 44 21 2315

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 32 20 16 14 4 0 47 32 555
2024 Does not provide services to public 13 31 21 19 11 5 0 46 32 2850
2022 Provides services to public 18 30 21 17 13 2 0 49 30 470
2022 Does not provide services to public 15 31 20 19 12 5 0 48 32 2415
2020 Provides services to public 21 39 20 12 5 2 0 62 18 475
2020 Does not provide services to public 17 39 21 13 5 5 0 59 18 2360
2019 Provides services to public 15 33 24 16 8 4 0 50 26 505
2019 Does not provide services to public 14 31 24 18 7 6 0 48 26 2300

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 29 9 8 7 1 0 76 15 555
2024 Does not provide services to public 50 29 7 7 6 1 0 80 13 2855
2022 Provides services to public 48 27 10 7 7 2 0 76 14 470
2022 Does not provide services to public 53 27 7 7 5 1 0 81 12 2415
2020 Provides services to public 48 27 9 10 6 0 0 75 16 480
2020 Does not provide services to public 52 27 8 7 4 1 0 80 12 2375
2019 Provides services to public 45 28 9 8 10 0 0 73 17 510
2019 Does not provide services to public 47 27 9 9 6 1 0 76 16 2315

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 54 30 5 8 3 0 0 84 11 555
2024 Does not provide services to public 56 28 6 6 4 0 0 85 9 2855
2022 Provides services to public 53 32 5 6 3 0 0 85 10 465
2022 Does not provide services to public 62 26 5 5 3 0 0 88 7 2415
2020 Provides services to public 55 29 8 6 3 0 0 84 8 475
2020 Does not provide services to public 58 28 6 5 2 1 0 87 7 2370
2019 Provides services to public 51 29 8 7 5 0 0 80 11 510
2019 Does not provide services to public 53 32 6 7 3 0 0 85 9 2310

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 33 11 4 4 1 0 82 8 555
2024 Does not provide services to public 51 33 8 4 3 1 0 85 7 2855
2022 Provides services to public 47 35 8 5 3 1 0 84 8 470
2022 Does not provide services to public 53 32 8 4 2 1 0 86 6 2415
2020 Provides services to public 49 34 10 5 2 0 0 83 7 475
2020 Does not provide services to public 52 33 8 4 2 1 0 86 6 2355
2019 Provides services to public 46 31 11 8 3 0 0 78 10 510
2019 Does not provide services to public 50 32 10 5 2 1 0 82 7 2315

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 39 12 8 8 3 0 71 16 555
2024 Does not provide services to public 32 39 13 8 5 3 0 73 14 2855
2022 Provides services to public 38 35 14 7 4 3 0 75 11 470
2022 Does not provide services to public 35 38 12 7 4 3 0 76 12 2415
2020 Provides services to public 43 36 11 5 4 1 0 80 8 480
2020 Does not provide services to public 38 40 12 5 3 3 0 80 8 2375
2019 Provides services to public 36 36 12 7 7 2 0 73 14 505
2019 Does not provide services to public 37 38 14 6 3 3 0 77 9 2295

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 32 36 14 5 4 7 2 75 11 555
2024 Does not provide services to public 32 38 12 6 4 7 1 76 11 2850
2022 Provides services to public 33 37 16 5 2 7 1 75 7 470
2022 Does not provide services to public 35 38 11 6 3 6 1 79 9 2420
2020 Provides services to public 42 35 10 5 3 5 0 81 9 480
2020 Does not provide services to public 39 36 12 5 2 6 1 80 7 2375
2019 Provides services to public 39 35 12 5 4 4 0 78 9 505
2019 Does not provide services to public 41 36 13 4 2 4 0 80 6 2305

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 33 9 7 6 0 0 78 13 555
2024 Does not provide services to public 45 35 8 7 4 0 0 81 11 2855
2022 Provides services to public 47 36 9 5 3 0 0 84 8 470
2022 Does not provide services to public 49 34 7 6 3 1 0 84 9 2415
2020 Provides services to public 57 28 10 3 2 1 0 85 5 480
2020 Does not provide services to public 55 31 7 4 2 1 0 87 6 2375
2019 Provides services to public 51 30 8 6 4 0 0 82 10 510
2019 Does not provide services to public 49 34 10 5 2 0 0 83 7 2310

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 25 12 7 6 7 5 72 15 555
2024 Does not provide services to public 40 27 9 7 4 7 6 77 13 2850
2022 Provides services to public 46 26 7 6 5 6 4 80 12 470
2022 Does not provide services to public 43 26 9 6 4 7 5 79 11 2415

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 24 11 9 6 6 6 71 17 555
2024 Does not provide services to public 38 27 10 7 5 7 6 74 14 2855
2022 Provides services to public 44 26 10 7 3 6 4 78 11 470
2022 Does not provide services to public 41 26 10 6 4 8 5 77 11 2420

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 20 19 9 5 19 2 59 17 555
2024 Does not provide services to public 24 24 21 7 3 19 2 61 13 2855
2022 Provides services to public 29 27 21 6 2 14 2 66 10 470
2022 Does not provide services to public 26 25 22 6 3 16 1 62 11 2415
2020 Provides services to public 37 30 14 6 3 9 1 74 10 480
2020 Does not provide services to public 32 32 17 6 3 10 1 72 10 2385

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 29 10 8 5 9 3 74 15 555
2024 Does not provide services to public 38 31 9 7 5 6 4 77 13 2850
2022 Provides services to public 42 30 12 6 4 5 3 77 10 470
2022 Does not provide services to public 41 31 9 6 4 6 3 79 11 2410
2020 Provides services to public 45 29 11 6 4 3 2 78 10 480
2020 Does not provide services to public 43 32 10 5 3 5 2 81 8 2375

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 15 23 5 6 38 6 39 20 555
2024 Does not provide services to public 9 15 20 4 5 39 7 46 17 2850
2022 Provides services to public 11 17 23 5 4 35 5 47 14 470
2022 Does not provide services to public 11 16 19 4 4 42 4 51 14 2415

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Does not provide services to public 0 8 16 21 27 25 3 11 67 85
2022 Does not provide services to public 2 5 18 15 25 32 4 11 62 50

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 29 15 11 10 6 5 59 23 555
2024 Does not provide services to public 28 28 15 8 7 8 6 64 18 2855
2022 Provides services to public 27 28 17 9 7 7 5 62 18 470
2022 Does not provide services to public 28 29 16 7 5 9 7 67 15 2415
2020 Provides services to public 28 30 17 10 6 6 3 64 18 480
2020 Does not provide services to public 30 30 16 7 5 8 5 68 14 2380
2019 Provides services to public 33 25 14 10 10 5 3 62 22 510
2019 Does not provide services to public 31 27 14 10 7 6 5 66 18 2315

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 36 15 12 10 4 1 62 22 555
2024 Does not provide services to public 24 37 14 13 7 4 1 64 21 2850
2022 Provides services to public 30 30 17 13 8 2 1 61 21 470
2022 Does not provide services to public 23 36 15 13 7 5 1 63 21 2415
2020 Provides services to public 31 33 16 10 7 2 2 65 18 480
2020 Does not provide services to public 27 37 15 11 5 4 2 68 17 2375
2019 Provides services to public 28 35 13 13 8 2 1 66 21 510
2019 Does not provide services to public 28 36 14 11 5 4 2 68 17 2310

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 34 19 7 7 3 0 66 14 555
2024 Does not provide services to public 29 38 18 8 4 3 0 69 13 2850
2022 Provides services to public 33 32 23 6 4 2 0 67 10 470
2022 Does not provide services to public 29 36 20 8 4 3 0 67 12 2415
2020 Provides services to public 35 36 19 6 4 2 0 72 9 480
2020 Does not provide services to public 32 38 18 6 3 2 0 72 9 2370
2019 Provides services to public 29 36 19 8 7 1 0 66 15 505
2019 Does not provide services to public 29 37 19 9 3 3 0 67 13 2310

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 23 16 13 15 10 2 49 33 555
2024 Does not provide services to public 18 24 17 13 12 13 3 50 30 2855
2022 Provides services to public 22 22 20 15 9 10 2 50 27 470
2022 Does not provide services to public 20 23 17 12 10 15 4 52 27 2415
2020 Provides services to public 24 22 18 14 10 9 3 53 27 480
2020 Does not provide services to public 23 23 19 11 9 13 3 55 23 2375
2019 Provides services to public 23 20 20 11 15 9 3 48 29 510
2019 Does not provide services to public 20 22 19 13 11 12 3 50 28 2310

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 44 4 12 6 0 0 78 18 555
2024 Does not provide services to public 37 45 4 11 4 0 0 81 15 2850
2022 Provides services to public 38 46 4 7 5 0 0 84 12 470
2022 Does not provide services to public 39 43 4 10 4 0 0 82 14 2415
2020 Provides services to public 36 44 5 12 3 0 0 80 15 480
2020 Does not provide services to public 37 46 4 11 2 0 0 83 13 2385

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 27 7 13 16 0 1 65 28 555
2024 Does not provide services to public 37 29 9 12 10 0 1 68 23 2850
2022 Provides services to public 43 33 6 10 7 1 0 77 17 470
2022 Does not provide services to public 45 33 7 8 5 0 1 79 14 2410
2020 Provides services to public 33 42 12 10 3 0 0 75 13 480
2020 Does not provide services to public 36 43 8 10 2 0 0 79 13 2375
2019 Provides services to public 51 29 7 9 5 0 0 80 13 510
2019 Does not provide services to public 51 33 5 7 3 0 0 84 10 2315

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 32 9 9 7 0 1 75 16 555
2024 Does not provide services to public 46 33 9 7 4 0 1 80 11 2855
2022 Provides services to public 48 33 9 6 3 0 0 82 9 470
2022 Does not provide services to public 51 32 7 6 3 0 0 83 9 2415
2020 Provides services to public 46 36 7 8 2 0 0 82 10 475
2020 Does not provide services to public 51 33 8 5 2 0 1 85 7 2360
2019 Provides services to public 52 30 8 6 3 0 0 82 10 510
2019 Does not provide services to public 55 31 7 4 2 0 0 87 6 2300

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 68 16 6 6 3 0 1 85 10 555
2024 Does not provide services to public 69 16 5 5 3 0 2 87 8 2850

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 63 17 6 8 5 0 1 81 13 555
2024 Does not provide services to public 66 16 6 7 3 0 1 83 11 2855

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 84 6 4 2 1 0 2 92 3 555
2024 Does not provide services to public 84 8 3 1 2 0 2 94 3 2855
2022 Provides services to public 81 10 4 1 2 0 2 93 3 470
2022 Does not provide services to public 83 9 3 1 1 0 2 94 3 2420
2019 Provides services to public 79 11 4 2 1 0 2 92 3 505
2019 Does not provide services to public 82 9 4 1 1 0 2 94 2 2310

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 30 15 7 4 6 1 73 11 555
2024 Does not provide services to public 38 29 16 6 2 8 1 74 8 2855
2022 Provides services to public 38 24 19 8 3 6 2 67 12 470
2022 Does not provide services to public 38 27 16 6 2 8 2 73 9 2415
2020 Provides services to public 41 25 16 5 5 7 2 72 11 480
2020 Does not provide services to public 42 26 16 5 2 6 2 75 8 2385
2019 Provides services to public 38 25 17 7 6 5 1 68 14 510
2019 Does not provide services to public 36 26 17 6 3 11 1 71 10 2315

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 555
2024 Does not provide services to public 12 88 2850
2022 Provides services to public 9 91 470
2022 Does not provide services to public 8 92 2420
2020 Provides services to public 11 89 480
2020 Does not provide services to public 8 92 2380
2019 Provides services to public 15 85 505
2019 Does not provide services to public 11 89 2310

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 46 54 75
2024 Does not provide services to public 48 52 340
2022 Provides services to public 47 53 45
2022 Does not provide services to public 42 58 205
2020 Provides services to public 56 44 55
2020 Does not provide services to public 44 56 200
2019 Provides services to public 42 58 75
2019 Does not provide services to public 48 52 250

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 62 38 75
2024 Does not provide services to public 57 43 340
2022 Provides services to public 70 30 45
2022 Does not provide services to public 64 36 205
2020 Provides services to public 57 43 55
2020 Does not provide services to public 66 34 200
2019 Provides services to public 68 32 75
2019 Does not provide services to public 61 39 250

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 75
2024 Does not provide services to public 10 90 340
2022 Provides services to public 9 91 45
2022 Does not provide services to public 9 91 205
2019 Provides services to public 7 93 75
2019 Does not provide services to public 7 93 250

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 75
2024 Does not provide services to public 0 100 340
2022 Provides services to public 0 100 45
2022 Does not provide services to public 0 100 205
2020 Provides services to public 0 100 55
2020 Does not provide services to public 0 100 200
2019 Provides services to public 0 100 75
2019 Does not provide services to public 0 100 250

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 7 93 340
2022 Provides services to public 6 94 45
2022 Does not provide services to public 5 95 205

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 75
2024 Does not provide services to public 4 96 340
2022 Provides services to public 9 91 45
2022 Does not provide services to public 3 97 205
2019 Provides services to public 8 92 75
2019 Does not provide services to public 2 98 250

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 4 96 340
2022 Provides services to public 2 98 45
2022 Does not provide services to public 3 97 205

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 37 63 75
2024 Does not provide services to public 43 57 340
2022 Provides services to public 41 59 45
2022 Does not provide services to public 41 59 205
2020 Provides services to public 44 56 55
2020 Does not provide services to public 41 59 200
2019 Provides services to public 38 62 75
2019 Does not provide services to public 35 65 250

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 39 61 75
2024 Does not provide services to public 42 58 340
2022 Provides services to public 58 42 45
2022 Does not provide services to public 42 58 205
2020 Provides services to public 37 63 55
2020 Does not provide services to public 41 59 200
2019 Provides services to public 53 47 75
2019 Does not provide services to public 35 65 250

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 52 48 75
2024 Does not provide services to public 47 53 340
2022 Provides services to public 58 42 45
2022 Does not provide services to public 57 43 205
2020 Provides services to public 56 44 55
2020 Does not provide services to public 50 50 200
2019 Provides services to public 59 41 75
2019 Does not provide services to public 42 58 250

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 39 61 75
2024 Does not provide services to public 44 56 340
2022 Provides services to public 42 58 45
2022 Does not provide services to public 45 55 205
2020 Provides services to public 54 46 55
2020 Does not provide services to public 42 58 200
2019 Provides services to public 47 53 75
2019 Does not provide services to public 41 59 250

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 30 70 75
2024 Does not provide services to public 39 61 340
2022 Provides services to public 51 49 45
2022 Does not provide services to public 42 58 205
2020 Provides services to public 38 62 55
2020 Does not provide services to public 37 63 200
2019 Provides services to public 36 64 75
2019 Does not provide services to public 33 67 250

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 60 40 75
2024 Does not provide services to public 50 50 340
2022 Provides services to public 56 44 45
2022 Does not provide services to public 49 51 205
2020 Provides services to public 43 57 55
2020 Does not provide services to public 49 51 200
2019 Provides services to public 51 49 75
2019 Does not provide services to public 51 49 250

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 36 64 75
2024 Does not provide services to public 32 68 340
2022 Provides services to public 38 62 45
2022 Does not provide services to public 36 64 205
2020 Provides services to public 43 57 55
2020 Does not provide services to public 31 69 200
2019 Provides services to public 40 60 75
2019 Does not provide services to public 30 70 250

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 45
2022 Does not provide services to public 1 99 205

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 75
2024 Does not provide services to public 6 94 340
2022 Provides services to public 2 98 45
2022 Does not provide services to public 4 96 205
2020 Provides services to public 10 90 55
2020 Does not provide services to public 4 96 200
2019 Provides services to public 10 90 75
2019 Does not provide services to public 6 94 250

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 75
2024 Does not provide services to public 10 90 340
2022 Provides services to public 6 94 45
2022 Does not provide services to public 11 89 205
2020 Provides services to public 19 81 55
2020 Does not provide services to public 13 87 200
2019 Provides services to public 14 86 75
2019 Does not provide services to public 10 90 250

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 61 39 75
2024 Does not provide services to public 53 47 340
2022 Provides services to public 57 43 45
2022 Does not provide services to public 51 49 205
2020 Provides services to public 60 40 55
2020 Does not provide services to public 49 51 200
2019 Provides services to public 54 46 75
2019 Does not provide services to public 44 56 250

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 75
2024 Does not provide services to public 20 80 340
2022 Provides services to public 16 84 45
2022 Does not provide services to public 17 83 205
2020 Provides services to public 34 66 55
2020 Does not provide services to public 23 77 200
2019 Provides services to public 20 80 75
2019 Does not provide services to public 21 79 250

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 75
2024 Does not provide services to public 16 84 340
2022 Provides services to public 11 89 45
2022 Does not provide services to public 15 85 205
2020 Provides services to public 15 85 55
2020 Does not provide services to public 14 86 200
2019 Provides services to public 15 85 75
2019 Does not provide services to public 10 90 250

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 47 53 75
2024 Does not provide services to public 59 41 340
2022 Provides services to public 48 52 45
2022 Does not provide services to public 53 47 205
2020 Provides services to public 61 39 55
2020 Does not provide services to public 50 50 200
2019 Provides services to public 53 47 75
2019 Does not provide services to public 60 40 250

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 24 76 75
2024 Does not provide services to public 24 76 340
2022 Provides services to public 19 81 45
2022 Does not provide services to public 21 79 205
2020 Provides services to public 20 80 55
2020 Does not provide services to public 25 75 200
2019 Provides services to public 22 78 75
2019 Does not provide services to public 23 77 250

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 75
2024 Does not provide services to public 11 89 340
2022 Provides services to public 0 100 45
2022 Does not provide services to public 9 91 205
2020 Provides services to public 10 90 55
2020 Does not provide services to public 9 91 200
2019 Provides services to public 12 88 75
2019 Does not provide services to public 8 92 250

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 75
2024 Does not provide services to public 13 87 340
2022 Provides services to public 11 89 45
2022 Does not provide services to public 13 87 205
2020 Provides services to public 31 69 55
2020 Does not provide services to public 20 80 200
2019 Provides services to public 25 75 75
2019 Does not provide services to public 22 78 250

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 9 91 340
2022 Provides services to public 8 92 45
2022 Does not provide services to public 11 89 205
2019 Provides services to public 8 92 75
2019 Does not provide services to public 12 88 250

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 75
2024 Does not provide services to public 7 93 340
2022 Provides services to public 4 96 45
2022 Does not provide services to public 7 93 205
2020 Provides services to public 16 84 55
2020 Does not provide services to public 8 92 200
2019 Provides services to public 8 92 75
2019 Does not provide services to public 9 91 250

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 75
2024 Does not provide services to public 8 92 340
2022 Provides services to public 14 86 45
2022 Does not provide services to public 6 94 205
2019 Provides services to public 16 84 75
2019 Does not provide services to public 8 92 250

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 15 85 340
2022 Provides services to public 13 87 45
2022 Does not provide services to public 11 89 205
2020 Provides services to public 16 84 55
2020 Does not provide services to public 11 89 200
2019 Provides services to public 9 91 75
2019 Does not provide services to public 11 89 250

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 35 65 75
2024 Does not provide services to public 26 74 340
2022 Provides services to public 26 74 45
2022 Does not provide services to public 27 73 205
2020 Provides services to public 28 72 55
2020 Does not provide services to public 30 70 200
2019 Provides services to public 23 77 75
2019 Does not provide services to public 24 76 250

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 75
2024 Does not provide services to public 7 93 310
2022 Provides services to public 9 91 40
2022 Does not provide services to public 11 89 190
2019 Provides services to public 7 93 70
2019 Does not provide services to public 8 92 225

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 18 82 75
2024 Does not provide services to public 24 76 310
2022 Provides services to public 19 81 40
2022 Does not provide services to public 18 82 190
2019 Provides services to public 12 88 70
2019 Does not provide services to public 21 79 225

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 75
2024 Does not provide services to public 10 90 310
2022 Provides services to public 12 88 40
2022 Does not provide services to public 5 95 190
2019 Provides services to public 12 88 70
2019 Does not provide services to public 8 92 225

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 75
2024 Does not provide services to public 6 94 310
2022 Provides services to public 2 98 40
2022 Does not provide services to public 5 95 190

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 75
2024 Does not provide services to public 11 89 310
2022 Provides services to public 6 94 40
2022 Does not provide services to public 13 87 190
2020 Provides services to public 11 89 45
2020 Does not provide services to public 10 90 185
2019 Provides services to public 11 89 70
2019 Does not provide services to public 11 89 225

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 75
2024 Does not provide services to public 6 94 310
2022 Provides services to public 14 86 40
2022 Does not provide services to public 10 90 190
2019 Provides services to public 7 93 70
2019 Does not provide services to public 6 94 225

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 10 90 310
2022 Provides services to public 7 93 40
2022 Does not provide services to public 17 83 190
2020 Provides services to public 11 89 45
2020 Does not provide services to public 11 89 185
2019 Provides services to public 7 93 70
2019 Does not provide services to public 7 93 225

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 20 80 75
2024 Does not provide services to public 14 86 310
2022 Provides services to public 23 77 40
2022 Does not provide services to public 17 83 190
2020 Provides services to public 19 81 45
2020 Does not provide services to public 13 87 185
2019 Provides services to public 14 86 70
2019 Does not provide services to public 9 91 225

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 75
2024 Does not provide services to public 11 89 310
2022 Provides services to public 9 91 40
2022 Does not provide services to public 13 87 190
2020 Provides services to public 14 86 45
2020 Does not provide services to public 11 89 185
2019 Provides services to public 14 86 70
2019 Does not provide services to public 10 90 225

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 39 61 75
2024 Does not provide services to public 29 71 310
2022 Provides services to public 40 60 40
2022 Does not provide services to public 32 68 190
2020 Provides services to public 37 63 45
2020 Does not provide services to public 35 65 185
2019 Provides services to public 29 71 70
2019 Does not provide services to public 31 69 225

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 75
2024 Does not provide services to public 8 92 310
2022 Provides services to public 3 97 40
2022 Does not provide services to public 9 91 190
2020 Provides services to public 11 89 45
2020 Does not provide services to public 12 88 185
2019 Provides services to public 9 91 70
2019 Does not provide services to public 10 90 225

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 57 43 75
2024 Does not provide services to public 48 52 310
2022 Provides services to public 51 49 40
2022 Does not provide services to public 47 53 190
2020 Provides services to public 48 52 45
2020 Does not provide services to public 53 47 185
2019 Provides services to public 54 46 70
2019 Does not provide services to public 46 54 225

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 2 98 310
2022 Provides services to public 2 98 40
2022 Does not provide services to public 5 95 190

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 59 41 75
2024 Does not provide services to public 55 45 310
2022 Provides services to public 58 42 40
2022 Does not provide services to public 59 41 190
2020 Provides services to public 57 43 45
2020 Does not provide services to public 62 38 185
2019 Provides services to public 56 44 70
2019 Does not provide services to public 53 47 225

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 5 95 310

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 15 85 310
2022 Provides services to public 9 91 40
2022 Does not provide services to public 11 89 190
2020 Provides services to public 19 81 45
2020 Does not provide services to public 7 93 185
2019 Provides services to public 10 90 70
2019 Does not provide services to public 13 87 225

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 11 12 11 6 8 40 10 48 29 555
2024 Does not provide services to public 10 12 11 6 7 43 11 48 28 2850
2022 Provides services to public 13 12 16 5 5 39 10 49 19 470
2022 Does not provide services to public 11 12 13 5 5 43 11 49 22 2415
2020 Provides services to public 18 14 17 7 5 29 10 53 20 480
2020 Does not provide services to public 17 14 15 6 4 37 7 56 17 2380
2019 Provides services to public 19 15 17 7 9 24 9 50 24 510
2019 Does not provide services to public 16 14 17 7 6 32 8 50 21 2310

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 26 15 6 5 19 2 67 14 555
2024 Does not provide services to public 25 30 14 7 5 17 2 69 14 2855
2022 Provides services to public 31 30 13 7 4 13 2 72 13 470
2022 Does not provide services to public 26 33 16 4 4 16 1 71 10 2415
2020 Provides services to public 34 29 15 6 5 11 1 71 11 480
2020 Does not provide services to public 32 33 14 6 3 12 1 74 10 2380
2019 Provides services to public 32 28 14 5 8 11 2 68 16 510
2019 Does not provide services to public 32 30 17 6 4 11 1 70 11 2315

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 550
2024 Does not provide services to public 9 91 2850
2022 Provides services to public 6 94 470
2022 Does not provide services to public 7 93 2410
2020 Provides services to public 8 92 480
2020 Does not provide services to public 6 94 2380
2019 Provides services to public 9 91 505
2019 Does not provide services to public 6 94 2310

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 42 58 65
2024 Does not provide services to public 34 66 270
2022 Provides services to public 35 65 30
2022 Does not provide services to public 37 63 165
2020 Provides services to public 42 58 40
2020 Does not provide services to public 36 64 145
2019 Provides services to public 45 55 45
2019 Does not provide services to public 44 56 135

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 72 28 65
2024 Does not provide services to public 69 31 270
2022 Provides services to public 77 23 30
2022 Does not provide services to public 73 27 165
2020 Provides services to public 68 32 40
2020 Does not provide services to public 77 23 145
2019 Provides services to public 84 16 45
2019 Does not provide services to public 76 24 135

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 6 94 270
2022 Provides services to public 4 96 30
2022 Does not provide services to public 4 96 165

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 65
2024 Does not provide services to public 0 100 270
2022 Provides services to public 0 100 30
2022 Does not provide services to public 0 100 165
2020 Provides services to public 0 100 40
2020 Does not provide services to public 0 100 145
2019 Provides services to public 0 100 45
2019 Does not provide services to public 0 100 135

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 65
2024 Does not provide services to public 11 89 270
2022 Provides services to public 3 97 30
2022 Does not provide services to public 14 86 165

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 65
2024 Does not provide services to public 8 92 270
2022 Provides services to public 15 85 30
2022 Does not provide services to public 6 94 165

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 65
2024 Does not provide services to public 13 87 270
2022 Provides services to public 21 79 30
2022 Does not provide services to public 7 93 165
2020 Provides services to public 16 84 40
2020 Does not provide services to public 5 95 145

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 34 66 65
2024 Does not provide services to public 34 66 265
2022 Provides services to public 27 73 30
2022 Does not provide services to public 33 67 165
2020 Provides services to public 20 80 40
2020 Does not provide services to public 24 76 145
2019 Provides services to public 22 78 45
2019 Does not provide services to public 17 83 135

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 23 77 65
2024 Does not provide services to public 23 77 265
2022 Provides services to public 30 70 30
2022 Does not provide services to public 23 77 165
2020 Provides services to public 15 85 40
2020 Does not provide services to public 21 79 145
2019 Provides services to public 18 82 45
2019 Does not provide services to public 22 78 135

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 65
2024 Does not provide services to public 17 83 265
2022 Provides services to public 18 82 30
2022 Does not provide services to public 13 87 165
2020 Provides services to public 17 83 40
2020 Does not provide services to public 13 87 145
2019 Provides services to public 22 78 45
2019 Does not provide services to public 13 87 135

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 65
2024 Does not provide services to public 8 92 265
2022 Provides services to public 8 92 30
2022 Does not provide services to public 3 97 165
2019 Provides services to public 17 83 45
2019 Does not provide services to public 5 95 135

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 33 67 65
2024 Does not provide services to public 25 75 265
2022 Provides services to public 20 80 30
2022 Does not provide services to public 30 70 165
2020 Provides services to public 42 58 40
2020 Does not provide services to public 29 71 145
2019 Provides services to public 39 61 45
2019 Does not provide services to public 30 70 135

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 43 57 65
2024 Does not provide services to public 32 68 265
2022 Provides services to public 31 69 30
2022 Does not provide services to public 32 68 165
2020 Provides services to public 25 75 40
2020 Does not provide services to public 31 69 145
2019 Provides services to public 35 65 45
2019 Does not provide services to public 31 69 135

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 5 95 265
2022 Provides services to public 4 96 30
2022 Does not provide services to public 5 95 165

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 5 95 265
2022 Provides services to public 4 96 30
2022 Does not provide services to public 6 94 165
2020 Provides services to public 0 100 40
2020 Does not provide services to public 7 93 145

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 65
2024 Does not provide services to public 10 90 265
2022 Provides services to public 3 97 30
2022 Does not provide services to public 6 94 165

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 65
2024 Does not provide services to public 22 78 265
2022 Provides services to public 22 78 30
2022 Does not provide services to public 14 86 165
2020 Provides services to public 20 80 40
2020 Does not provide services to public 22 78 145
2019 Provides services to public 12 88 45
2019 Does not provide services to public 11 89 135

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 30
2022 Does not provide services to public 1 99 165

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 24 76 65
2024 Does not provide services to public 26 74 265
2022 Provides services to public 20 80 30
2022 Does not provide services to public 24 76 165
2019 Provides services to public 16 84 45
2019 Does not provide services to public 15 85 135

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 65
2022 Provides services to public 0 100 30
2022 Does not provide services to public 0 100 165
2020 Provides services to public 0 100 40
2020 Does not provide services to public 0 100 145
2019 Provides services to public 0 100 45
2019 Does not provide services to public 0 100 135

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 27 73 65
2024 Does not provide services to public 24 76 265
2022 Provides services to public 29 71 30
2022 Does not provide services to public 30 70 165
2020 Provides services to public 36 64 40
2020 Does not provide services to public 26 74 145
2019 Provides services to public 33 67 45
2019 Does not provide services to public 21 79 135

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 65
2024 Does not provide services to public 10 90 265
2022 Provides services to public 0 100 30
2022 Does not provide services to public 13 87 165
2020 Provides services to public 19 81 40
2020 Does not provide services to public 15 85 145
2019 Provides services to public 12 88 45
2019 Does not provide services to public 7 93 135

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 4 96 265
2022 Provides services to public 10 90 30
2022 Does not provide services to public 6 94 165

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 65
2024 Does not provide services to public 14 86 265
2022 Provides services to public 17 83 30
2022 Does not provide services to public 14 86 165
2020 Provides services to public 21 79 40
2020 Does not provide services to public 16 84 145
2019 Provides services to public 24 76 45
2019 Does not provide services to public 14 86 135

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 3 97 265
2022 Provides services to public 0 100 30
2022 Does not provide services to public 2 98 165

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 6 94 265
2022 Provides services to public 11 89 30
2022 Does not provide services to public 5 95 165
2020 Provides services to public 14 86 40
2020 Does not provide services to public 5 95 145

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 65
2024 Does not provide services to public 5 95 265
2022 Provides services to public 3 97 30
2022 Does not provide services to public 4 96 165
2020 Provides services to public 0 100 40
2020 Does not provide services to public 8 92 145

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 65
2024 Does not provide services to public 12 88 265
2022 Provides services to public 23 77 30
2022 Does not provide services to public 10 90 165
2019 Provides services to public 11 89 45
2019 Does not provide services to public 9 91 135

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 56 44 65
2024 Does not provide services to public 58 42 265
2022 Provides services to public 51 49 30
2022 Does not provide services to public 52 48 165
2020 Provides services to public 53 47 40
2020 Does not provide services to public 53 47 145
2019 Provides services to public 45 55 45
2019 Does not provide services to public 58 42 135

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 6 94 250
2022 Provides services to public 3 97 25
2022 Does not provide services to public 3 97 155

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 19 81 65
2024 Does not provide services to public 16 84 250
2022 Provides services to public 15 85 25
2022 Does not provide services to public 16 84 155

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 5 95 250
2022 Provides services to public 0 100 25
2022 Does not provide services to public 4 96 155

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 25
2022 Does not provide services to public 3 97 155

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 3 97 250
2022 Provides services to public 0 100 25
2022 Does not provide services to public 1 99 155

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 2 98 250
2022 Provides services to public 0 100 25
2022 Does not provide services to public 2 98 155

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 10 90 250
2022 Provides services to public 12 88 25
2022 Does not provide services to public 16 84 155

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 65
2024 Does not provide services to public 12 88 250
2022 Provides services to public 15 85 25
2022 Does not provide services to public 14 86 155

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 65
2024 Does not provide services to public 8 92 250
2022 Provides services to public 14 86 25
2022 Does not provide services to public 14 86 155
2020 Provides services to public 15 85 35
2020 Does not provide services to public 10 90 135

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 41 59 65
2024 Does not provide services to public 26 74 250
2022 Provides services to public 32 68 25
2022 Does not provide services to public 31 69 155
2020 Provides services to public 35 65 35
2020 Does not provide services to public 29 71 135

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 65
2024 Does not provide services to public 9 91 250
2022 Provides services to public 10 90 25
2022 Does not provide services to public 5 95 155

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 51 49 65
2024 Does not provide services to public 44 56 250
2022 Provides services to public 41 59 25
2022 Does not provide services to public 48 52 155
2020 Provides services to public 53 47 35
2020 Does not provide services to public 48 52 135

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 3 97 250
2022 Provides services to public 3 97 25
2022 Does not provide services to public 4 96 155

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 65 35 65
2024 Does not provide services to public 64 36 250
2022 Provides services to public 53 47 25
2022 Does not provide services to public 67 33 155
2020 Provides services to public 74 26 35
2020 Does not provide services to public 68 32 135

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 4 96 250

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 65
2024 Does not provide services to public 19 81 250
2022 Provides services to public 22 78 25
2022 Does not provide services to public 11 89 155

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 13 15 5 6 40 8 49 21 555
2024 Does not provide services to public 11 12 15 4 4 45 9 51 16 2850
2022 Provides services to public 14 14 18 2 4 39 9 54 12 470
2022 Does not provide services to public 12 12 15 3 3 47 9 54 14 2415
2020 Provides services to public 20 14 17 4 3 34 8 58 13 480
2020 Does not provide services to public 17 13 17 3 3 41 6 57 10 2370
2019 Provides services to public 21 12 23 3 5 28 8 51 13 505
2019 Does not provide services to public 18 13 19 4 3 37 7 55 11 2310

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 27 17 7 5 19 2 64 14 555
2024 Does not provide services to public 25 31 16 5 4 17 2 69 11 2850
2022 Provides services to public 31 31 15 5 3 11 4 73 9 470
2022 Does not provide services to public 27 33 15 5 3 16 2 73 9 2415
2020 Provides services to public 35 28 15 4 3 14 1 73 9 480
2020 Does not provide services to public 33 32 16 3 2 12 1 75 7 2375
2019 Provides services to public 33 24 19 4 5 13 2 67 10 505
2019 Does not provide services to public 34 29 17 4 2 13 1 73 7 2305

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 555
2024 Does not provide services to public 15 85 2855
2022 Provides services to public 14 86 470
2022 Does not provide services to public 11 89 2420
2020 Provides services to public 12 88 480
2020 Does not provide services to public 9 91 2370
2019 Provides services to public 15 85 510
2019 Does not provide services to public 11 89 2315

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 66 34 95
2024 Does not provide services to public 61 39 455
2022 Provides services to public 54 46 65
2022 Does not provide services to public 57 43 280
2020 Provides services to public 40 60 55
2020 Does not provide services to public 41 59 215

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 66 34 95
2024 Does not provide services to public 66 34 455
2022 Provides services to public 79 21 65
2022 Does not provide services to public 69 31 280
2020 Provides services to public 82 18 55
2020 Does not provide services to public 81 19 220
2019 Provides services to public 79 21 75
2019 Does not provide services to public 83 17 260

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 35 7 9 6 1 0 78 15 65
2024 Does not provide services to public 42 30 8 13 5 1 1 74 18 300
2022 Provides services to public 52 39 2 5 2 0 0 91 7 55
2022 Does not provide services to public 49 29 8 6 3 4 1 82 10 190
2020 Provides services to public 41 42 9 4 2 2 0 85 6 45
2020 Does not provide services to public 53 33 5 4 3 1 1 87 7 175
2019 Provides services to public 53 30 8 5 3 0 0 83 8 60
2019 Does not provide services to public 59 29 4 6 2 0 0 88 8 215

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 31 8 6 6 4 2 80 12 555
2024 Does not provide services to public 45 32 7 6 4 3 2 82 10 2855
2022 Provides services to public 47 31 8 6 1 5 2 84 7 470
2022 Does not provide services to public 46 32 7 5 3 3 4 84 8 2420
2020 Provides services to public 50 29 7 4 2 4 4 85 7 480
2020 Does not provide services to public 50 30 8 4 2 4 3 85 6 2380
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 55 27 6 5 6 1 0 83 11 555
2024 Does not provide services to public 57 27 4 5 4 1 1 86 9 2855
2022 Provides services to public 57 24 5 7 3 2 1 84 11 470
2022 Does not provide services to public 57 27 6 5 4 1 1 86 8 2415
2020 Provides services to public 59 21 8 7 4 1 0 81 11 475
2020 Does not provide services to public 53 30 8 5 3 1 0 84 8 2370

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 5 7 12 8 36 8 24 64 18 550
2024 Does not provide services to public 4 6 12 7 38 7 27 68 14 2845
2022 Provides services to public 2 6 14 8 38 6 26 68 12 470
2022 Does not provide services to public 3 4 12 8 43 7 24 73 10 2415

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 37 18 10 9 5 0 61 20 555
2024 Does not provide services to public 23 39 19 10 5 3 0 65 16 2850
2022 Provides services to public 26 40 17 9 5 3 1 68 15 470
2022 Does not provide services to public 24 43 15 9 5 4 0 70 15 2415
2020 Provides services to public 40 40 11 5 2 2 0 81 8 480
2020 Does not provide services to public 38 43 11 4 1 2 0 83 6 2380
2019 Provides services to public 29 43 15 7 5 2 0 73 11 505
2019 Does not provide services to public 30 43 14 7 3 3 0 75 10 2310

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Provides services to public 10 29 33 18 10 555
2024 Does not provide services to public 11 25 35 22 7 2850
2022 Provides services to public 13 30 34 17 6 470
2022 Does not provide services to public 11 27 34 20 7 2415

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 54 26 9 5 4 2 0 81 10 555
2024 Does not provide services to public 54 27 9 4 3 3 1 84 7 2855
2022 Provides services to public 52 27 9 4 3 3 1 83 8 470
2022 Does not provide services to public 54 27 9 4 2 4 1 84 6 2415
2020 Provides services to public 53 24 12 3 3 3 1 80 7 480
2020 Does not provide services to public 51 28 11 4 3 4 1 82 7 2375

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 24 7 10 9 2 0 73 19 555
2024 Does not provide services to public 46 27 7 10 8 1 1 74 19 2855
2022 Provides services to public 49 23 8 10 8 2 0 74 18 470
2022 Does not provide services to public 45 27 8 10 8 2 1 74 18 2415
2020 Provides services to public 42 29 12 8 7 2 1 72 16 480
2020 Does not provide services to public 40 29 10 12 7 2 1 71 19 2375

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 38 13 11 12 2 0 64 23 555
2024 Does not provide services to public 25 39 13 12 9 2 0 66 21 2855
2022 Provides services to public 30 34 15 11 6 2 1 67 18 470
2022 Does not provide services to public 30 38 13 10 7 2 0 69 18 2415
2020 Provides services to public 37 34 13 11 4 0 0 72 15 480
2020 Does not provide services to public 36 36 14 8 4 2 0 73 13 2380
2019 Provides services to public 28 36 15 12 8 1 0 65 21 510
2019 Does not provide services to public 27 35 17 12 6 2 0 63 19 2310

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 41 18 15 7 0 0 60 22 180
2024 Does not provide services to public 15 48 13 14 6 3 1 66 21 890
2022 Provides services to public 14 44 15 19 6 2 1 59 26 145
2022 Does not provide services to public 18 48 13 15 4 2 0 68 19 720
2020 Provides services to public 23 43 18 11 3 1 1 68 14 145
2020 Does not provide services to public 21 50 14 11 2 1 1 72 13 720
2019 Provides services to public 21 46 15 12 3 2 1 69 15 140
2019 Does not provide services to public 18 44 15 11 5 4 3 67 17 700

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 26 16 9 15 1 3 31 69 555
2024 Does not provide services to public 31 29 17 9 11 0 2 32 68 2835
2022 Provides services to public 28 27 19 11 13 1 2 470
2022 Does not provide services to public 29 30 17 9 12 1 2 2410
2020 Provides services to public 33 28 19 10 10 0 1 480
2020 Does not provide services to public 33 29 20 9 7 1 1 2380
2019 Provides services to public 23 25 23 13 16 0 0 510
2019 Does not provide services to public 25 29 20 11 14 0 1 2315

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 29 25 15 13 0 1 18 82 555
2024 Does not provide services to public 19 29 26 15 11 0 1 19 81 2840
2022 Provides services to public 14 27 27 15 16 0 1 465
2022 Does not provide services to public 18 28 25 15 13 0 1 2405
2020 Provides services to public 17 24 29 18 12 0 0 480
2020 Does not provide services to public 18 27 28 16 10 0 0 2380
2019 Provides services to public 20 27 25 15 12 0 0 505
2019 Does not provide services to public 19 31 26 15 8 0 1 2305

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 32 19 12 9 0 1 26 74 550
2024 Does not provide services to public 28 30 19 12 8 0 2 29 71 2845
2022 Provides services to public 26 30 21 11 10 0 2 470
2022 Does not provide services to public 28 29 20 11 10 0 2 2405
2020 Provides services to public 28 31 23 9 7 0 2 475
2020 Does not provide services to public 26 32 21 12 7 1 1 2375
2019 Provides services to public 29 31 21 11 6 0 1 505
2019 Does not provide services to public 29 32 20 11 6 0 1 2305

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 25 24 15 13 0 1 22 78 555
2024 Does not provide services to public 23 25 23 14 13 1 2 23 77 2845
2022 Provides services to public 17 24 20 18 20 1 1 470
2022 Does not provide services to public 19 23 23 16 16 1 2 2410
2020 Provides services to public 23 20 22 19 14 1 0 480
2020 Does not provide services to public 21 25 23 16 12 1 2 2360
2019 Provides services to public 19 25 25 14 16 0 1 505
2019 Does not provide services to public 22 27 21 16 12 1 1 2295

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 27 12 5 4 1 6 49 51 555
2024 Does not provide services to public 46 25 13 6 4 0 7 49 51 2845
2022 Provides services to public 44 21 14 8 7 0 6 470
2022 Does not provide services to public 43 25 14 7 6 0 5 2410
2020 Provides services to public 40 26 16 10 5 0 4 480
2020 Does not provide services to public 39 26 17 8 6 1 3 2365
2019 Provides services to public 47 26 15 5 4 0 4 505
2019 Does not provide services to public 46 26 14 7 4 1 4 2300

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 25 18 12 16 1 1 28 72 555
2024 Does not provide services to public 28 28 20 11 12 0 1 28 72 2850
2022 Provides services to public 31 25 20 14 10 0 1 470
2022 Does not provide services to public 30 29 19 11 11 0 1 2415
2020 Provides services to public 28 25 23 14 10 0 1 480
2020 Does not provide services to public 26 27 24 11 11 0 1 2370
2019 Provides services to public 32 29 20 11 8 0 1 505
2019 Does not provide services to public 32 30 20 10 8 0 1 2305

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 28 21 12 10 1 0 28 72 555
2024 Does not provide services to public 30 32 19 9 8 1 2 31 69 2845
2022 Provides services to public 32 31 15 11 7 0 2 470
2022 Does not provide services to public 30 33 19 8 7 1 2 2410
2020 Provides services to public 31 38 17 9 3 1 1 480
2020 Does not provide services to public 33 36 19 7 3 1 1 2375
2019 Provides services to public 27 35 21 9 6 1 1 505
2019 Does not provide services to public 28 36 21 9 5 1 1 2310

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 32 22 12 10 1 1 24 76 555
2024 Does not provide services to public 25 33 21 10 10 1 1 25 75 2850
2022 Provides services to public 26 34 18 11 9 0 2 470
2022 Does not provide services to public 24 33 20 13 8 0 2 2410
2020 Provides services to public 28 35 22 10 5 0 1 480
2020 Does not provide services to public 29 35 21 8 4 1 1 2375
2019 Provides services to public 25 33 21 12 7 1 1 505
2019 Does not provide services to public 25 35 24 10 5 0 1 2305

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 30 20 12 9 0 0 29 71 555
2024 Does not provide services to public 31 29 19 10 9 0 2 32 68 2850
2022 Provides services to public 33 31 17 10 8 0 1 470
2022 Does not provide services to public 29 32 19 11 8 0 1 2410
2020 Provides services to public 33 32 18 11 6 0 0 480
2020 Does not provide services to public 32 35 19 8 5 0 1 2370
2019 Provides services to public 28 33 19 12 7 0 1 505
2019 Does not provide services to public 28 32 21 11 6 0 1 2300

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 24 16 8 9 2 1 43 57 555
2024 Does not provide services to public 44 27 13 7 7 1 1 45 55 2845
2022 Provides services to public 44 27 12 7 8 0 2 470
2022 Does not provide services to public 44 28 13 7 6 0 1 2410
2020 Provides services to public 43 29 14 9 5 0 0 480
2020 Does not provide services to public 45 28 14 6 5 1 0 2370
2019 Provides services to public 41 27 15 10 7 0 0 505
2019 Does not provide services to public 44 25 16 8 6 0 1 2305

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 26 11 5 6 0 1 51 49 550
2024 Does not provide services to public 48 26 13 5 5 0 2 49 51 2850
2022 Provides services to public 50 26 14 5 5 0 1 470
2022 Does not provide services to public 46 27 15 6 4 0 1 2410
2020 Provides services to public 26 29 25 12 7 0 0 480
2020 Does not provide services to public 27 31 24 11 6 0 0 2370

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 32 32 19 7 8 1 1 32 68 550
2024 Does not provide services to public 35 32 18 8 6 0 1 35 65 2850
2022 Provides services to public 32 33 20 9 4 0 1 470
2022 Does not provide services to public 34 31 19 9 5 0 1 2405
2020 Provides services to public 27 30 26 11 5 0 1 480
2020 Does not provide services to public 29 35 21 10 4 0 0 2365
2019 Provides services to public 34 34 16 10 6 0 1 505
2019 Does not provide services to public 35 33 18 8 4 0 1 2290

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 19 12 7 18 1 4 41 59 555
2024 Does not provide services to public 44 20 14 8 12 0 3 45 55 2840
2022 Provides services to public 53 21 12 6 6 0 1 465
2022 Does not provide services to public 51 23 12 6 6 1 3 2405
2020 Provides services to public 43 32 16 4 3 0 1 475
2020 Does not provide services to public 46 31 15 5 2 0 1 2365
2019 Provides services to public 55 25 10 5 3 0 1 500
2019 Does not provide services to public 58 23 11 4 2 0 1 2295

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 32 13 8 7 0 2 39 61 555
2024 Does not provide services to public 46 31 12 5 4 0 1 47 53 2840
2022 Provides services to public 39 35 14 7 4 0 1 470
2022 Does not provide services to public 46 32 12 5 4 0 1 2415
2020 Provides services to public 28 35 22 9 5 0 0 480
2020 Does not provide services to public 29 38 21 7 4 0 0 2370

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 68 14 3 2 3 1 10 77 23 555
2024 Does not provide services to public 69 10 3 2 2 1 12 79 21 2850

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 15 8 4 8 1 8 62 38 555
2024 Does not provide services to public 62 12 6 3 5 1 10 70 30 2840

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 67 12 6 4 5 1 5 72 28 555
2024 Does not provide services to public 71 10 5 3 4 2 5 76 24 2850
2022 Provides services to public 75 9 4 3 3 2 4 470
2022 Does not provide services to public 75 10 4 2 3 2 4 2410
2020 Provides services to public 76 10 5 2 3 1 3 475
2020 Does not provide services to public 79 9 4 2 2 1 3 2365
2019 Provides services to public 71 12 6 3 6 0 1 505
2019 Does not provide services to public 74 11 5 4 3 1 2 2305

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 58 23 9 5 2 0 3 60 40 555
2024 Does not provide services to public 61 22 8 3 2 0 3 63 37 2850
2022 Provides services to public 66 21 7 2 3 1 2 470
2022 Does not provide services to public 66 21 7 2 2 0 2 2410
2020 Provides services to public 64 23 6 4 2 0 1 475
2020 Does not provide services to public 67 21 7 3 1 0 2 2365
2019 Provides services to public 55 25 12 3 3 0 1 505
2019 Does not provide services to public 59 26 10 3 2 0 1 2305

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 56 17 10 6 8 1 3 58 42 555
2024 Does not provide services to public 62 17 7 5 5 0 3 64 36 2845
2022 Provides services to public 61 20 7 5 5 1 2 470
2022 Does not provide services to public 64 18 7 4 4 1 2 2415
2020 Provides services to public 65 18 9 4 4 0 1 480
2020 Does not provide services to public 67 17 7 4 3 0 1 2365
2019 Provides services to public 57 18 11 7 6 0 1 505
2019 Does not provide services to public 60 20 9 5 4 0 1 2300

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 61 11 5 2 1 0 20 76 24 550
2024 Does not provide services to public 60 12 5 2 1 0 19 75 25 2850
2022 Provides services to public 62 13 5 3 1 0 16 465
2022 Does not provide services to public 62 11 4 1 1 0 20 2410
2020 Provides services to public 64 11 5 2 1 0 18 480
2020 Does not provide services to public 64 12 5 1 1 0 17 2375
2019 Provides services to public 63 10 5 1 1 0 19 500
2019 Does not provide services to public 62 13 6 2 1 0 17 2290

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 61 21 7 3 3 1 5 65 35 555
2024 Does not provide services to public 72 15 5 1 1 0 6 77 23 2845
2022 Provides services to public 67 20 5 2 1 1 4 465
2022 Does not provide services to public 74 13 4 1 1 0 7 2410
2020 Provides services to public 63 22 10 3 0 0 2 480
2020 Does not provide services to public 76 14 4 1 1 0 4 2380
2019 Provides services to public 69 18 6 2 2 1 2 505
2019 Does not provide services to public 77 13 4 1 1 0 5 2300

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 56 18 10 5 8 1 3 58 42 555
2024 Does not provide services to public 57 18 9 5 7 1 4 59 41 2850
2022 Provides services to public 72 15 3 2 3 1 4 470
2022 Does not provide services to public 71 13 6 3 4 1 3 2415
2020 Provides services to public 73 12 7 3 3 0 1 480
2020 Does not provide services to public 68 16 6 3 3 0 2 2380
2019 Provides services to public 70 15 5 4 3 0 2 505
2019 Does not provide services to public 73 12 5 3 3 0 3 2310

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 25 12 5 3 1 3 53 47 555
2024 Does not provide services to public 49 27 13 4 3 1 3 51 49 2850
2022 Provides services to public 52 28 12 3 2 0 3 470
2022 Does not provide services to public 50 26 14 4 3 0 3 2410
2020 Provides services to public 48 28 14 5 3 0 1 480
2020 Does not provide services to public 48 29 14 4 3 0 1 2380
2019 Provides services to public 61 22 10 3 1 0 2 505
2019 Does not provide services to public 55 27 12 3 2 1 1 2305

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 28 41 15 8 0 0 36 23 555
2024 Does not provide services to public 8 31 40 14 6 0 0 39 20 2855
2022 Provides services to public 9 31 38 16 6 0 0 40 22 470
2022 Does not provide services to public 11 31 37 14 7 0 0 42 21 2420
2020 Provides services to public 13 32 36 15 3 0 0 45 19 480
2020 Does not provide services to public 12 35 35 13 4 0 0 48 17 2380
2019 Provides services to public 17 33 34 11 4 0 0 50 15 510
2019 Does not provide services to public 16 37 33 11 3 0 0 53 15 2315

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 20 38 18 10 0 0 28 35 555
2024 Does not provide services to public 11 21 38 21 9 0 0 30 32 2845
2022 Provides services to public 10 21 42 18 8 1 0 26 31 470
2022 Does not provide services to public 9 19 39 23 10 0 0 33 27 2415
2020 Provides services to public 11 22 37 21 9 0 0 31 33 480
2020 Does not provide services to public 10 20 38 23 8 0 0 32 30 2365
2019 Provides services to public 7 20 39 22 12 0 0 34 27 505
2019 Does not provide services to public 7 17 38 27 11 0 0 38 25 2300
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 31 51 555
2024 Does not provide services to public 28 57 2855
2022 Provides services to public 31 56 470
2022 Does not provide services to public 28 55 2420
2020 Provides services to public 33 47 480
2020 Does not provide services to public 33 47 2385

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 42 58 170
2024 Does not provide services to public 42 58 785
2022 Provides services to public 39 61 145
2022 Does not provide services to public 36 64 680
2020 Provides services to public 30 70 155
2020 Does not provide services to public 34 66 785

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 13 12 5 9 3 15 53 47 555
2024 Does not provide services to public 40 15 11 5 7 3 19 51 49 2855
2022 Provides services to public 40 17 12 6 5 3 17 470
2022 Does not provide services to public 42 16 10 6 5 3 18 2415
2020 Provides services to public 45 16 13 8 5 2 10 480
2020 Does not provide services to public 45 17 11 6 6 2 13 2375
2019 Provides services to public 41 17 15 10 10 1 7 500
2019 Does not provide services to public 43 18 13 7 9 1 9 2290

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 14 14 17 40 2 3 25 60 170
2024 Does not provide services to public 9 16 12 22 37 1 3 26 62 780
2022 Provides services to public 7 18 18 17 33 1 5 27 54 145
2022 Does not provide services to public 7 19 13 21 36 1 3 27 60 675
2020 Provides services to public 7 14 12 26 36 2 3 22 65 155
2020 Does not provide services to public 8 19 15 24 31 1 3 27 57 785

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 14 10 16 50 2 1 21 68 170
2024 Does not provide services to public 5 15 12 20 45 1 2 21 67 780
2022 Provides services to public 7 16 15 20 40 1 0 23 61 145
2022 Does not provide services to public 4 16 11 19 44 2 3 22 67 680
2020 Provides services to public 4 15 12 21 47 1 1 19 69 155
2020 Does not provide services to public 5 15 13 22 42 1 2 21 66 785
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