2024 Public Service Employee Survey Results by Theme for Natural Resources Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

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Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 33 5 14 0 0 0 80 14 20
2024 Intelligence analysts 71 20 0 9 0 0 0 91 9 10
2024 Federal regulators 41 35 8 9 7 0 0 76 16 40
2024 Compliance, inspection and enforcement 42 28 13 8 8 0 0 70 16 25
2024 Communications or public affairs 35 35 10 12 7 1 0 71 19 125
2024 Security 31 34 13 8 14 0 0 65 22 30
2024 Science and technology 42 40 7 6 5 0 0 82 11 1040
2024 Library services 52 38 10 0 0 0 0 90 0 10
2024 Administration and operations 35 42 11 6 5 1 0 77 11 315
2024 Human resources 33 37 14 6 9 0 0 71 15 170
2024 Financial management 35 35 12 7 10 0 0 71 17 105
2024 Procurement 27 56 2 7 9 0 0 82 15 30
2024 Real property 35 41 6 5 12 0 0 77 17 50
2024 Material management 21 32 0 48 0 0 0 52 48 10
2024 Information management 43 31 14 8 3 0 0 74 11 60
2024 Information technology 40 41 8 9 4 0 0 80 12 140
2024 Internal audit 16 59 0 7 18 0 0 75 25 15
2024 Evaluation 42 40 7 6 5 0 0 82 11 20
2024 Data sciences 40 36 13 9 3 0 0 75 12 130
2024 Policy 31 41 10 12 6 0 0 72 19 665
2024 Project management 26 44 14 10 6 1 0 71 15 185
2024 Other services to the public 45 28 14 5 8 0 0 74 13 45
2024 None of the above 29 47 11 8 4 0 1 76 12 150
2022 Client contact centre 37 46 3 7 7 0 0 83 13 30
2022 Federal regulators 35 31 14 7 13 0 0 66 20 40
2022 Compliance, inspection and enforcement 58 32 3 5 3 0 0 89 8 35
2022 Communications or public affairs 41 33 10 8 4 4 0 77 13 115
2022 Access to information and privacy 49 41 10 0 0 0 0 90 0 10
2022 Security 56 36 0 0 8 0 0 92 8 15
2022 Science and technology 45 36 10 5 4 0 0 81 9 925
2022 Library services 62 30 0 8 0 0 0 92 8 10
2022 Administration and operations 37 38 11 9 5 0 0 75 14 255
2022 Human resources 41 39 11 6 3 0 0 81 9 130
2022 Financial management 29 40 23 3 5 0 0 69 8 80
2022 Procurement 46 31 23 0 0 0 0 77 0 30
2022 Real property 44 41 10 5 0 0 0 85 5 35
2022 Material management 32 37 9 22 0 0 0 69 22 10
2022 Information management 38 39 12 7 4 0 0 77 11 40
2022 Information technology 39 41 7 6 7 0 0 80 13 130
2022 Internal audit 26 40 13 13 7 0 0 66 21 15
2022 Evaluation 41 53 6 0 0 0 0 94 0 15
2022 Data sciences 40 42 8 8 3 0 0 81 11 105
2022 Policy 35 39 11 9 5 0 0 75 14 525
2022 Project management 38 40 11 8 3 0 0 78 11 170
2022 Other services to the public 50 22 10 14 5 0 0 72 18 40
2022 None of the above 44 31 8 13 4 0 0 75 17 120
2020 Client contact centre 34 32 18 8 8 0 0 66 16 25
2020 Federal regulators 43 41 7 7 2 0 0 84 9 40
2020 Compliance, inspection and enforcement 45 29 13 7 7 0 0 74 14 30
2020 Communications or public affairs 31 45 13 6 4 0 1 76 10 100
2020 Security 83 17 0 0 0 0 0 100 0 10
2020 Science and technology 45 37 9 6 2 0 0 82 9 1035
2020 Library services 35 57 0 9 0 0 0 91 9 10
2020 Administration and operations 35 39 15 7 3 0 0 75 10 285
2020 Human resources 29 48 12 4 7 0 0 77 11 90
2020 Financial management 39 42 13 5 1 0 0 81 6 95
2020 Procurement 57 34 0 5 4 0 0 91 9 20
2020 Real property 54 23 7 6 9 0 0 77 16 30
2020 Material management 50 31 10 10 0 0 0 81 10 10
2020 Information management 33 41 18 5 3 0 0 73 8 60
2020 Information technology 36 41 12 7 4 0 0 78 11 110
2020 Internal audit 38 38 0 8 0 17 0 91 9 10
2020 Evaluation 73 18 9 0 0 0 0 91 0 10
2020 Data sciences 41 41 11 6 1 0 0 82 7 85
2020 Policy 40 40 9 8 3 0 0 80 11 485
2020 Project management 33 46 14 6 1 0 0 79 8 145
2020 Other services to the public 62 26 7 6 0 0 0 87 6 30
2020 None of the above 38 43 10 4 2 0 2 83 6 115
2019 Client contact centre 29 24 25 10 13 0 0 53 23 30
2019 Federal regulators 46 48 3 3 0 0 0 94 3 35
2019 Compliance, inspection and enforcement 38 40 6 6 11 0 0 78 16 20
2019 Communications or public affairs 40 40 9 6 6 0 0 80 11 100
2019 Access to information and privacy 23 15 39 23 0 0 0 38 23 15
2019 Security 45 18 12 19 7 0 0 62 26 15
2019 Science and technology 45 36 9 6 3 0 0 81 9 985
2019 Library services 60 24 8 8 0 0 0 84 8 10
2019 Administration and operations 37 37 12 8 6 0 0 74 14 270
2019 Human resources 31 45 9 8 7 0 0 76 15 110
2019 Financial management 47 25 20 4 4 1 0 72 8 105
2019 Procurement 51 42 7 0 0 0 0 93 0 35
2019 Real property 37 42 14 7 0 0 0 79 7 40
2019 Material management 20 42 25 13 0 0 0 62 13 10
2019 Information management 32 41 9 12 4 2 0 74 16 65
2019 Information technology 32 45 7 10 5 0 0 77 15 105
2019 Internal audit 28 52 6 0 15 0 0 80 15 15
2019 Data sciences 40 44 4 9 3 0 0 84 12 75
2019 Policy 35 39 12 8 6 0 0 73 15 410
2019 Project management 37 35 16 10 2 0 0 72 12 140
2019 Other services to the public 48 31 11 6 4 0 0 79 10 45
2019 None of the above 42 34 11 7 6 0 0 76 13 155

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 46 4 10 5 0 0 81 15 20
2024 Intelligence analysts 65 26 9 0 0 0 0 91 0 10
2024 Federal regulators 38 31 10 9 11 0 0 70 20 40
2024 Compliance, inspection and enforcement 32 33 11 20 4 0 0 65 24 25
2024 Communications or public affairs 42 32 12 9 5 0 0 74 14 125
2024 Security 17 43 11 25 4 0 0 60 29 30
2024 Science and technology 35 37 11 8 8 0 0 72 17 1040
2024 Library services 42 30 0 12 16 0 0 73 27 10
2024 Administration and operations 37 37 11 7 8 0 0 74 15 315
2024 Human resources 36 29 13 9 12 0 0 66 22 170
2024 Financial management 36 33 14 11 5 1 0 70 16 105
2024 Procurement 29 48 2 7 14 0 0 77 21 30
2024 Real property 35 32 9 9 15 0 0 67 25 50
2024 Material management 33 24 0 26 17 0 0 57 43 10
2024 Information management 50 26 4 14 7 0 0 76 20 60
2024 Information technology 42 38 13 4 4 0 0 79 8 140
2024 Internal audit 11 55 11 5 18 0 0 66 23 15
2024 Evaluation 43 33 19 5 0 0 0 76 5 20
2024 Data sciences 44 40 5 8 2 0 0 85 10 130
2024 Policy 38 32 11 11 7 0 0 70 19 665
2024 Project management 39 36 9 8 8 0 0 75 16 185
2024 Other services to the public 38 39 13 6 4 0 0 77 10 45
2024 None of the above 34 30 17 10 8 1 0 64 18 150
2022 Client contact centre 42 21 23 10 4 0 0 63 14 30
2022 Federal regulators 24 44 8 9 15 0 0 68 24 40
2022 Compliance, inspection and enforcement 36 45 8 5 5 0 0 81 11 35
2022 Communications or public affairs 52 27 8 9 4 0 0 78 13 115
2022 Access to information and privacy 49 44 0 6 0 0 0 94 6 10
2022 Security 17 52 14 12 4 0 0 69 16 15
2022 Science and technology 38 36 11 8 7 0 0 74 14 925
2022 Library services 35 34 9 23 0 0 0 69 23 10
2022 Administration and operations 39 38 8 8 6 0 1 78 15 255
2022 Human resources 46 31 6 9 8 0 0 77 17 130
2022 Financial management 33 41 10 8 8 0 0 74 16 80
2022 Procurement 46 38 16 0 0 0 0 84 0 30
2022 Real property 29 51 6 10 5 0 0 79 15 35
2022 Material management 28 30 0 28 14 0 0 58 42 10
2022 Information management 51 21 5 17 7 0 0 72 23 40
2022 Information technology 37 36 11 11 5 0 0 74 16 130
2022 Internal audit 26 38 21 8 7 0 0 64 15 15
2022 Evaluation 72 28 0 0 0 0 0 100 0 15
2022 Data sciences 41 31 16 7 5 0 0 73 12 105
2022 Policy 39 33 12 10 6 0 0 73 15 525
2022 Project management 38 33 13 8 8 0 1 71 15 170
2022 Other services to the public 41 25 17 15 2 0 0 66 17 40
2022 None of the above 38 30 13 10 8 0 0 68 19 120
2020 Client contact centre 42 39 8 8 4 0 0 80 12 25
2020 Federal regulators 41 21 21 9 7 0 0 62 16 40
2020 Compliance, inspection and enforcement 38 33 10 13 7 0 0 71 19 30
2020 Communications or public affairs 39 37 9 11 2 0 1 77 14 100
2020 Security 42 41 9 9 0 0 0 83 9 10
2020 Science and technology 36 39 10 9 5 0 0 75 14 1030
2020 Library services 40 17 17 26 0 0 0 57 26 10
2020 Administration and operations 36 37 13 8 6 0 0 73 14 280
2020 Human resources 37 36 12 10 6 0 0 73 15 90
2020 Financial management 33 48 8 8 3 0 0 81 11 100
2020 Procurement 43 39 0 4 14 0 0 82 18 20
2020 Real property 48 26 11 10 6 0 0 73 16 30
2020 Material management 45 28 10 7 10 0 0 74 16 10
2020 Information management 25 50 10 11 5 0 0 74 15 60
2020 Information technology 33 40 11 7 8 0 0 73 15 110
2020 Internal audit 38 38 0 0 8 17 0 91 9 10
2020 Evaluation 73 9 18 0 0 0 0 82 0 10
2020 Data sciences 36 30 22 7 4 0 0 67 11 85
2020 Policy 46 32 9 9 4 0 0 78 13 485
2020 Project management 31 45 12 9 3 0 0 76 12 145
2020 Other services to the public 51 34 6 5 5 0 0 84 10 30
2020 None of the above 42 29 15 8 5 0 0 71 14 115
2019 Client contact centre 15 38 17 17 14 0 0 53 31 30
2019 Federal regulators 40 38 6 14 3 0 0 78 16 35
2019 Compliance, inspection and enforcement 28 27 23 16 5 0 0 55 22 20
2019 Communications or public affairs 39 35 10 8 8 0 0 74 16 100
2019 Access to information and privacy 7 38 8 17 29 0 0 45 46 15
2019 Security 48 24 13 7 8 0 0 73 14 15
2019 Science and technology 36 33 13 11 7 0 0 69 18 975
2019 Library services 44 40 0 16 0 0 0 84 16 10
2019 Administration and operations 38 34 8 12 8 0 0 72 20 270
2019 Human resources 36 32 17 10 4 0 0 68 14 105
2019 Financial management 45 29 15 7 4 1 0 75 11 105
2019 Procurement 51 33 4 10 3 0 0 83 12 35
2019 Real property 48 37 5 5 5 0 0 85 10 35
2019 Material management 13 19 33 10 26 0 0 32 36 10
2019 Information management 33 38 8 16 5 0 0 71 21 60
2019 Information technology 31 33 12 16 8 0 0 65 23 105
2019 Internal audit 15 43 29 0 14 0 0 58 14 15
2019 Data sciences 36 38 12 9 5 0 0 74 14 75
2019 Policy 37 35 14 9 5 1 0 72 14 415
2019 Project management 33 38 13 10 7 0 0 71 16 140
2019 Other services to the public 40 35 12 9 4 0 0 75 13 45
2019 None of the above 41 32 11 7 8 0 0 74 15 155

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 41 0 6 0 0 0 94 6 20
2024 Intelligence analysts 71 20 9 0 0 0 0 91 0 10
2024 Federal regulators 50 34 7 5 4 0 0 84 9 40
2024 Compliance, inspection and enforcement 55 24 17 0 4 0 0 79 4 25
2024 Communications or public affairs 48 26 19 4 2 0 0 74 7 125
2024 Security 36 35 15 10 3 0 0 71 13 30
2024 Science and technology 54 33 9 3 2 0 0 87 4 1040
2024 Library services 79 21 0 0 0 0 0 100 0 10
2024 Administration and operations 48 33 14 2 3 0 0 81 5 315
2024 Human resources 46 38 8 4 4 0 0 84 8 170
2024 Financial management 54 22 13 4 6 0 0 77 10 105
2024 Procurement 45 46 6 3 0 0 0 91 3 30
2024 Real property 51 21 16 6 6 0 0 72 12 50
2024 Material management 44 25 0 18 12 0 0 69 31 10
2024 Information management 53 27 15 4 2 0 0 80 6 60
2024 Information technology 56 33 4 4 3 0 0 89 6 140
2024 Internal audit 36 34 13 0 18 0 0 69 18 15
2024 Evaluation 38 44 13 0 5 0 0 82 5 20
2024 Data sciences 48 36 10 5 1 0 0 84 5 130
2024 Policy 41 35 14 7 3 0 0 76 10 665
2024 Project management 46 35 11 5 3 0 0 81 8 185
2024 Other services to the public 52 34 6 5 2 0 0 87 7 45
2024 None of the above 44 33 15 6 1 1 0 78 7 150
2022 Client contact centre 62 22 6 6 4 0 0 84 10 30
2022 Federal regulators 50 36 5 5 4 0 0 86 9 40
2022 Compliance, inspection and enforcement 78 15 8 0 0 0 0 92 0 35
2022 Communications or public affairs 46 37 13 1 4 0 0 82 5 115
2022 Access to information and privacy 70 30 0 0 0 0 0 100 0 10
2022 Security 55 41 0 4 0 0 0 96 4 15
2022 Science and technology 56 32 9 2 1 0 0 88 3 925
2022 Library services 83 17 0 0 0 0 0 100 0 10
2022 Administration and operations 49 35 10 3 1 0 1 85 5 255
2022 Human resources 50 31 12 4 3 0 0 81 7 130
2022 Financial management 42 41 11 3 3 0 0 83 6 80
2022 Procurement 59 24 17 0 0 0 0 83 0 30
2022 Real property 53 37 8 3 0 0 0 90 3 35
2022 Material management 71 9 15 6 0 0 0 79 6 10
2022 Information management 52 27 16 3 2 0 0 79 5 40
2022 Information technology 56 29 8 6 1 0 0 85 7 130
2022 Internal audit 28 44 7 13 7 0 0 72 21 15
2022 Evaluation 77 23 0 0 0 0 0 100 0 15
2022 Data sciences 46 36 12 4 2 0 0 82 6 105
2022 Policy 42 38 12 5 3 0 0 80 7 525
2022 Project management 57 30 12 1 1 0 0 87 1 170
2022 Other services to the public 52 28 5 15 0 0 0 80 15 40
2022 None of the above 50 35 7 7 1 0 0 85 8 120
2020 Client contact centre 53 31 4 8 4 0 0 84 12 25
2020 Federal regulators 61 31 5 2 0 0 0 93 2 40
2020 Compliance, inspection and enforcement 46 31 13 7 3 0 0 77 10 30
2020 Communications or public affairs 49 33 7 9 1 0 1 82 10 95
2020 Security 74 26 0 0 0 0 0 100 0 10
2020 Science and technology 56 33 8 2 1 0 0 89 3 1025
2020 Library services 74 26 0 0 0 0 0 100 0 10
2020 Administration and operations 48 37 11 3 1 0 0 85 4 280
2020 Human resources 54 29 10 3 3 0 0 83 7 85
2020 Financial management 54 36 7 2 1 0 0 90 3 100
2020 Procurement 74 17 0 5 4 0 0 91 9 20
2020 Real property 56 29 6 0 7 3 0 87 7 30
2020 Material management 67 19 14 0 0 0 0 86 0 10
2020 Information management 38 47 11 0 3 0 0 85 3 55
2020 Information technology 47 31 12 7 3 0 0 79 10 110
2020 Internal audit 52 24 17 8 0 0 0 76 8 10
2020 Evaluation 64 18 18 0 0 0 0 82 0 10
2020 Data sciences 46 35 11 7 1 0 0 81 8 85
2020 Policy 49 33 12 4 1 0 0 82 5 480
2020 Project management 49 35 11 3 1 0 0 84 4 140
2020 Other services to the public 65 25 6 3 0 0 0 91 3 30
2020 None of the above 58 29 10 2 1 0 0 87 3 115
2019 Client contact centre 26 41 17 6 7 4 0 69 13 30
2019 Federal regulators 57 40 3 0 0 0 0 97 0 35
2019 Compliance, inspection and enforcement 55 34 11 0 0 0 0 89 0 20
2019 Communications or public affairs 54 34 6 7 0 0 0 87 7 95
2019 Access to information and privacy 31 45 17 7 0 0 0 76 7 15
2019 Security 53 33 0 7 8 0 0 86 14 15
2019 Science and technology 59 28 9 2 1 0 0 87 4 975
2019 Library services 67 17 8 8 0 0 0 84 8 10
2019 Administration and operations 50 31 11 5 3 0 0 81 8 270
2019 Human resources 51 32 10 4 4 0 0 83 8 110
2019 Financial management 59 29 8 2 1 1 0 89 3 105
2019 Procurement 62 31 7 0 0 0 0 93 0 35
2019 Real property 52 39 7 2 0 0 0 90 2 40
2019 Material management 55 32 13 0 0 0 0 87 0 10
2019 Information management 37 41 13 7 2 0 0 79 9 60
2019 Information technology 41 43 8 3 5 0 0 84 8 105
2019 Internal audit 37 43 6 7 8 0 0 80 15 15
2019 Data sciences 52 32 10 5 0 0 0 85 5 75
2019 Policy 44 34 15 4 2 0 0 78 7 410
2019 Project management 51 31 14 3 1 0 0 83 4 140
2019 Other services to the public 46 46 6 2 0 0 0 91 2 45
2019 None of the above 59 28 7 1 4 0 0 87 5 150

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 51 0 6 0 0 0 94 6 20
2024 Intelligence analysts 79 12 9 0 0 0 0 91 0 10
2024 Federal regulators 40 39 3 14 5 0 0 79 18 40
2024 Compliance, inspection and enforcement 36 38 18 4 4 0 0 74 8 25
2024 Communications or public affairs 45 33 9 8 4 0 0 78 13 125
2024 Security 31 41 6 16 5 0 0 73 21 30
2024 Science and technology 46 38 9 4 3 0 0 83 7 1040
2024 Library services 67 33 0 0 0 0 0 100 0 10
2024 Administration and operations 43 37 12 5 2 0 0 81 8 315
2024 Human resources 41 35 9 10 5 0 0 76 15 170
2024 Financial management 49 30 7 7 7 0 0 78 15 105
2024 Procurement 48 32 9 3 6 0 2 81 9 30
2024 Real property 34 44 7 9 6 0 0 78 15 50
2024 Material management 52 7 12 7 23 0 0 59 30 10
2024 Information management 46 31 14 7 2 0 0 77 9 60
2024 Information technology 43 41 6 6 3 0 0 85 9 140
2024 Internal audit 22 53 0 13 12 0 0 75 25 15
2024 Evaluation 37 51 0 11 0 0 0 89 11 20
2024 Data sciences 46 37 10 6 1 0 0 83 7 130
2024 Policy 36 35 13 10 5 1 0 72 15 665
2024 Project management 27 48 13 6 5 1 0 75 11 185
2024 Other services to the public 53 30 10 7 0 0 0 83 7 45
2024 None of the above 38 39 13 6 3 0 1 77 10 150
2022 Client contact centre 51 35 0 7 6 0 0 87 13 30
2022 Federal regulators 33 34 19 9 4 0 0 67 14 40
2022 Compliance, inspection and enforcement 56 33 6 2 3 0 0 89 5 35
2022 Communications or public affairs 39 41 11 5 3 2 0 81 8 115
2022 Access to information and privacy 76 24 0 0 0 0 0 100 0 10
2022 Security 47 45 0 8 0 0 0 92 8 15
2022 Science and technology 48 36 9 5 2 0 0 84 7 925
2022 Library services 51 34 0 15 0 0 0 85 15 10
2022 Administration and operations 46 32 15 5 2 0 0 78 6 255
2022 Human resources 46 39 4 5 4 1 1 87 9 130
2022 Financial management 35 46 13 2 4 0 0 81 6 80
2022 Procurement 49 39 9 3 0 0 0 88 3 30
2022 Real property 39 44 12 5 0 0 0 83 5 35
2022 Material management 41 43 10 6 0 0 0 84 6 10
2022 Information management 52 30 14 2 2 0 0 82 4 40
2022 Information technology 49 37 4 9 2 0 0 86 11 130
2022 Internal audit 26 46 21 0 7 0 0 72 7 15
2022 Evaluation 83 17 0 0 0 0 0 100 0 15
2022 Data sciences 46 37 9 4 3 0 0 84 7 105
2022 Policy 39 36 13 8 4 0 0 76 11 525
2022 Project management 44 37 11 5 2 0 1 81 7 170
2022 Other services to the public 49 25 10 11 4 0 0 75 15 40
2022 None of the above 54 25 13 4 4 0 0 79 8 120
2020 Client contact centre 42 42 12 0 4 0 0 84 4 25
2020 Federal regulators 31 55 9 2 2 0 0 86 5 40
2020 Compliance, inspection and enforcement 51 23 16 7 3 0 0 74 10 30
2020 Communications or public affairs 47 39 7 6 1 0 0 86 7 100
2020 Security 58 42 0 0 0 0 0 100 0 10
2020 Science and technology 51 34 9 3 2 0 0 86 5 1035
2020 Library services 40 43 17 0 0 0 0 83 0 10
2020 Administration and operations 44 35 12 6 3 0 0 79 9 285
2020 Human resources 43 40 9 5 3 0 0 82 9 90
2020 Financial management 48 39 11 1 2 0 0 86 3 95
2020 Procurement 70 22 0 5 4 0 0 91 9 20
2020 Real property 51 31 3 9 3 3 0 84 13 30
2020 Material management 64 16 10 10 0 0 0 81 10 10
2020 Information management 36 46 9 6 3 0 0 82 10 55
2020 Information technology 42 34 13 8 2 0 0 77 10 110
2020 Internal audit 53 39 0 8 0 0 0 92 8 10
2020 Evaluation 45 45 9 0 0 0 0 91 0 10
2020 Data sciences 47 33 12 6 2 0 0 80 8 85
2020 Policy 42 39 11 5 2 1 0 82 8 485
2020 Project management 40 41 12 5 2 0 0 81 7 145
2020 Other services to the public 59 36 5 0 0 0 0 95 0 30
2020 None of the above 48 38 10 2 1 1 0 87 3 115
2019 Client contact centre 31 33 21 13 2 0 0 64 15 30
2019 Federal regulators 43 48 3 6 0 0 0 92 6 35
2019 Compliance, inspection and enforcement 34 50 11 6 0 0 0 83 6 20
2019 Communications or public affairs 49 36 6 8 0 1 0 86 9 100
2019 Access to information and privacy 39 7 31 16 7 0 0 46 23 15
2019 Security 45 24 18 6 7 0 0 69 13 15
2019 Science and technology 50 36 8 5 2 0 0 85 7 985
2019 Library services 69 8 8 15 0 0 0 77 15 10
2019 Administration and operations 46 32 11 6 5 0 0 78 10 270
2019 Human resources 43 35 8 11 2 0 0 78 13 110
2019 Financial management 52 34 9 5 0 0 0 86 5 105
2019 Procurement 52 41 7 0 0 0 0 93 0 35
2019 Real property 47 33 17 2 0 0 0 80 2 35
2019 Material management 33 16 38 13 0 0 0 49 13 10
2019 Information management 35 44 13 6 2 0 0 79 8 65
2019 Information technology 39 43 9 5 4 0 0 82 9 105
2019 Internal audit 21 59 6 7 8 0 0 80 15 15
2019 Data sciences 53 31 8 7 1 0 0 85 8 75
2019 Policy 39 38 12 8 4 0 0 77 12 410
2019 Project management 41 36 15 6 2 0 0 77 8 140
2019 Other services to the public 45 40 9 5 2 0 0 85 7 45
2019 None of the above 51 32 7 3 5 0 1 84 8 155

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 28 28 6 0 0 0 66 6 20
2024 Intelligence analysts 77 23 0 0 0 0 0 100 0 10
2024 Federal regulators 39 38 7 8 7 0 0 77 16 40
2024 Compliance, inspection and enforcement 39 21 19 12 8 0 0 60 20 25
2024 Communications or public affairs 45 33 9 5 8 0 0 78 13 125
2024 Security 31 40 6 9 14 0 0 70 23 30
2024 Science and technology 37 34 14 9 5 0 0 72 15 1040
2024 Library services 32 44 0 14 10 0 0 76 24 10
2024 Administration and operations 47 31 10 5 5 1 0 79 10 315
2024 Human resources 36 36 10 7 10 1 0 73 17 170
2024 Financial management 44 35 11 5 6 0 0 79 10 105
2024 Procurement 50 29 5 10 6 0 0 79 16 30
2024 Real property 45 25 13 5 12 0 0 71 17 50
2024 Material management 40 18 13 10 19 0 0 58 29 10
2024 Information management 48 20 17 14 1 0 0 68 15 60
2024 Information technology 40 38 12 5 5 0 0 78 10 140
2024 Internal audit 22 54 11 0 12 0 0 77 12 15
2024 Evaluation 36 59 5 0 0 0 0 95 0 20
2024 Data sciences 47 30 8 8 6 0 0 77 14 130
2024 Policy 35 32 15 12 5 0 0 68 17 665
2024 Project management 34 37 12 6 9 2 0 72 16 185
2024 Other services to the public 51 27 11 8 0 2 0 80 9 45
2024 None of the above 38 29 13 13 5 1 0 68 19 145
2022 Client contact centre 43 24 26 0 7 0 0 67 7 30
2022 Federal regulators 36 35 9 2 15 2 0 73 18 40
2022 Compliance, inspection and enforcement 43 39 5 7 5 0 0 82 13 35
2022 Communications or public affairs 49 30 12 3 4 2 0 81 7 115
2022 Access to information and privacy 68 32 0 0 0 0 0 100 0 10
2022 Security 41 39 0 8 12 0 0 81 19 15
2022 Science and technology 39 34 13 8 5 0 0 74 13 925
2022 Library services 33 60 0 7 0 0 0 93 7 10
2022 Administration and operations 47 30 11 8 3 1 1 78 11 255
2022 Human resources 49 27 10 6 7 2 0 77 13 130
2022 Financial management 34 39 14 5 6 2 0 75 11 80
2022 Procurement 49 41 4 5 0 0 0 91 5 30
2022 Real property 39 37 15 7 3 0 0 75 10 35
2022 Material management 52 10 12 17 0 8 0 68 19 10
2022 Information management 46 29 12 9 2 2 0 76 12 40
2022 Information technology 45 34 11 7 4 0 0 79 10 130
2022 Internal audit 34 40 11 8 7 0 0 74 15 15
2022 Evaluation 78 16 5 0 0 0 0 95 0 15
2022 Data sciences 47 32 6 8 7 1 0 80 14 105
2022 Policy 34 35 16 9 6 1 0 70 14 525
2022 Project management 36 33 16 7 5 1 1 71 13 170
2022 Other services to the public 40 35 13 5 6 0 0 75 12 40
2022 None of the above 37 31 12 11 8 0 1 68 19 120
2020 Client contact centre 52 37 11 0 0 0 0 89 0 25
2020 Federal regulators 31 40 7 12 9 0 0 72 21 40
2020 Compliance, inspection and enforcement 45 17 19 10 10 0 0 61 20 30
2020 Communications or public affairs 52 29 10 6 2 0 0 82 8 100
2020 Security 33 50 9 8 0 0 0 83 8 10
2020 Science and technology 45 32 13 5 3 1 0 79 9 1035
2020 Library services 17 49 25 0 8 0 0 66 8 10
2020 Administration and operations 47 30 12 7 4 1 0 77 11 280
2020 Human resources 41 31 15 4 9 0 0 72 13 90
2020 Financial management 42 40 10 5 3 0 0 83 8 100
2020 Procurement 78 9 4 5 4 0 0 87 9 20
2020 Real property 49 19 23 6 0 3 0 70 7 30
2020 Material management 43 19 17 21 0 0 0 62 21 10
2020 Information management 39 41 12 4 5 0 0 79 9 60
2020 Information technology 34 33 17 14 3 0 0 67 16 110
2020 Internal audit 54 38 0 8 0 0 0 92 8 10
2020 Evaluation 64 18 18 0 0 0 0 82 0 10
2020 Data sciences 45 24 17 11 2 0 0 69 13 85
2020 Policy 44 35 13 5 3 1 0 79 8 485
2020 Project management 46 36 14 4 0 0 0 82 4 145
2020 Other services to the public 41 25 19 8 6 0 0 66 15 30
2020 None of the above 47 26 19 5 3 1 0 74 7 115
2019 Client contact centre 24 33 24 8 4 7 0 61 13 30
2019 Federal regulators 35 32 9 14 11 0 0 66 25 35
2019 Compliance, inspection and enforcement 22 35 16 11 16 0 0 56 27 20
2019 Communications or public affairs 55 28 8 3 6 0 0 83 8 100
2019 Access to information and privacy 22 23 17 16 22 0 0 45 38 15
2019 Security 50 19 0 19 13 0 0 69 31 15
2019 Science and technology 40 31 15 9 5 1 0 71 13 985
2019 Library services 25 44 15 8 8 0 0 69 16 10
2019 Administration and operations 43 30 15 6 6 0 0 73 11 270
2019 Human resources 36 33 14 13 2 2 0 70 15 110
2019 Financial management 42 33 17 6 2 1 0 75 8 105
2019 Procurement 76 15 7 3 0 0 0 90 3 35
2019 Real property 51 23 21 3 2 0 0 74 5 40
2019 Material management 20 7 32 29 13 0 0 26 42 10
2019 Information management 30 40 12 9 7 1 0 72 16 65
2019 Information technology 34 28 20 9 8 1 0 63 17 105
2019 Internal audit 43 37 13 7 0 0 0 80 7 15
2019 Data sciences 40 34 9 12 3 1 0 75 15 75
2019 Policy 34 40 15 6 4 1 0 75 10 410
2019 Project management 38 36 15 8 2 0 1 74 10 140
2019 Other services to the public 43 36 14 2 2 0 2 81 5 40
2019 None of the above 45 26 15 6 6 1 1 72 12 155

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 38 13 11 0 0 0 76 11 20
2024 Intelligence analysts 77 17 6 0 0 0 0 94 0 10
2024 Federal regulators 35 41 9 6 9 0 0 75 16 40
2024 Compliance, inspection and enforcement 33 39 12 12 4 0 0 72 16 25
2024 Communications or public affairs 39 35 10 8 7 0 0 75 15 125
2024 Security 31 43 12 0 14 0 0 74 14 30
2024 Science and technology 34 37 12 11 6 0 0 71 17 1040
2024 Library services 33 43 24 0 0 0 0 76 0 10
2024 Administration and operations 43 36 8 8 5 1 0 79 12 315
2024 Human resources 36 35 12 7 9 0 0 71 17 170
2024 Financial management 45 33 13 4 6 0 0 78 10 105
2024 Procurement 50 32 12 2 4 0 0 82 6 30
2024 Real property 40 23 18 9 10 0 0 63 19 50
2024 Material management 35 5 31 12 17 0 0 40 29 10
2024 Information management 41 33 12 11 3 0 0 74 14 60
2024 Information technology 34 43 13 5 5 0 0 77 10 140
2024 Internal audit 22 48 17 0 12 0 0 71 12 15
2024 Evaluation 31 51 11 6 0 0 0 83 6 20
2024 Data sciences 38 40 6 9 7 0 0 78 16 130
2024 Policy 33 34 13 14 6 0 0 67 19 665
2024 Project management 32 37 11 11 8 2 0 70 19 185
2024 Other services to the public 37 39 11 8 2 2 0 78 11 45
2024 None of the above 36 28 15 13 6 1 0 65 20 145
2022 Client contact centre 43 28 19 3 7 0 0 71 10 30
2022 Federal regulators 43 21 13 5 15 2 0 66 21 40
2022 Compliance, inspection and enforcement 44 33 5 11 5 0 0 78 17 35
2022 Communications or public affairs 47 33 12 6 2 0 0 80 8 115
2022 Access to information and privacy 78 22 0 0 0 0 0 100 0 10
2022 Security 27 53 0 12 8 0 0 81 19 15
2022 Science and technology 36 37 12 10 5 0 0 73 15 925
2022 Library services 33 50 10 0 7 0 0 83 7 10
2022 Administration and operations 45 33 10 7 4 0 0 79 11 250
2022 Human resources 45 30 10 9 4 2 0 76 14 130
2022 Financial management 34 37 16 7 3 2 0 72 11 80
2022 Procurement 51 34 10 5 0 0 0 85 5 30
2022 Real property 36 36 18 5 5 0 0 72 10 35
2022 Material management 44 15 16 17 0 8 0 64 19 10
2022 Information management 41 41 14 5 0 0 0 82 5 40
2022 Information technology 41 36 12 5 6 0 0 77 11 125
2022 Internal audit 34 33 18 8 7 0 0 67 15 15
2022 Evaluation 78 11 11 0 0 0 0 89 0 15
2022 Data sciences 49 28 8 10 3 1 0 78 14 105
2022 Policy 33 36 14 10 6 0 0 69 16 525
2022 Project management 33 41 11 9 6 0 1 74 15 170
2022 Other services to the public 43 35 13 7 2 0 0 78 9 40
2022 None of the above 39 30 13 12 6 0 0 69 18 120
2020 Client contact centre 55 30 15 0 0 0 0 85 0 25
2020 Federal regulators 30 44 10 10 7 0 0 73 17 40
2020 Compliance, inspection and enforcement 45 20 19 7 10 0 0 64 17 30
2020 Communications or public affairs 47 38 10 5 0 0 0 85 5 95
2020 Security 42 33 25 0 0 0 0 75 0 10
2020 Science and technology 43 36 12 5 3 1 0 79 8 1025
2020 Library services 17 49 25 0 8 0 0 66 8 10
2020 Administration and operations 46 31 12 7 4 0 0 77 11 280
2020 Human resources 39 37 11 4 9 0 0 76 13 85
2020 Financial management 41 43 9 5 3 0 0 83 8 95
2020 Procurement 67 24 0 5 4 0 0 91 9 20
2020 Real property 52 19 16 10 0 3 0 73 10 30
2020 Material management 33 36 11 19 0 0 0 69 19 10
2020 Information management 36 41 17 2 3 0 0 78 5 55
2020 Information technology 33 32 19 12 3 0 0 65 15 110
2020 Internal audit 58 34 0 0 8 0 0 92 8 10
2020 Evaluation 55 27 18 0 0 0 0 82 0 10
2020 Data sciences 44 29 17 10 1 0 0 72 11 85
2020 Policy 44 36 12 6 2 1 0 80 8 480
2020 Project management 39 42 14 5 1 0 0 80 6 140
2020 Other services to the public 43 29 14 11 3 0 0 72 14 30
2020 None of the above 43 30 20 4 4 0 0 72 8 115
2019 Client contact centre 24 23 33 14 6 0 0 47 20 30
2019 Federal regulators 35 29 17 11 8 0 0 63 19 35
2019 Compliance, inspection and enforcement 22 40 11 17 11 0 0 62 28 20
2019 Communications or public affairs 54 29 10 1 5 0 0 84 6 100
2019 Access to information and privacy 31 15 24 16 15 0 0 45 31 15
2019 Security 50 12 6 24 7 0 0 62 31 15
2019 Science and technology 37 34 15 11 4 0 0 71 15 980
2019 Library services 25 44 15 8 8 0 0 69 16 10
2019 Administration and operations 42 34 12 7 5 0 0 76 12 270
2019 Human resources 37 38 16 8 1 0 0 75 9 110
2019 Financial management 43 33 13 9 1 1 0 76 10 105
2019 Procurement 71 15 11 3 0 0 0 86 3 35
2019 Real property 51 25 17 7 0 0 0 76 7 40
2019 Material management 7 20 32 29 13 0 0 26 42 10
2019 Information management 29 41 18 7 5 0 0 70 12 65
2019 Information technology 33 32 19 9 7 1 0 66 15 105
2019 Internal audit 38 48 14 0 0 0 0 86 0 15
2019 Data sciences 39 31 13 12 4 0 0 71 16 75
2019 Policy 32 42 13 8 5 1 0 75 12 410
2019 Project management 34 39 18 6 3 0 0 73 9 140
2019 Other services to the public 45 37 11 4 2 0 0 82 7 40
2019 None of the above 41 32 15 7 6 0 0 72 13 155

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 28 24 4 5 13 0 62 9 20
2024 Intelligence analysts 72 5 15 0 0 0 8 84 0 10
2024 Federal regulators 30 36 10 15 9 0 0 65 25 40
2024 Compliance, inspection and enforcement 35 27 18 13 0 7 0 67 14 25
2024 Communications or public affairs 43 19 20 5 7 6 0 66 13 125
2024 Security 30 22 16 12 16 4 0 54 29 30
2024 Science and technology 37 27 15 8 6 5 2 68 15 1040
2024 Library services 32 54 14 0 0 0 0 86 0 10
2024 Administration and operations 41 27 13 9 5 4 0 71 15 315
2024 Human resources 35 24 12 12 13 4 0 61 26 170
2024 Financial management 40 23 16 7 7 6 0 68 16 105
2024 Procurement 49 22 17 3 4 6 0 75 7 30
2024 Real property 36 23 11 16 14 0 0 59 30 50
2024 Material management 40 13 18 0 17 12 0 60 19 10
2024 Information management 34 31 18 5 5 5 2 70 11 60
2024 Information technology 39 28 18 7 5 3 0 70 12 140
2024 Internal audit 22 32 11 11 12 12 0 62 26 15
2024 Evaluation 17 36 15 10 5 16 0 63 18 20
2024 Data sciences 34 23 20 11 8 4 0 60 20 130
2024 Policy 30 26 18 11 10 5 0 59 22 665
2024 Project management 28 27 18 12 10 5 0 58 23 185
2024 Other services to the public 43 22 20 4 4 6 0 69 9 45
2024 None of the above 28 24 23 12 9 4 1 54 22 150
2022 Client contact centre 38 23 16 10 7 6 0 65 18 30
2022 Federal regulators 36 19 18 14 11 2 0 56 25 40
2022 Compliance, inspection and enforcement 37 31 21 6 5 0 0 68 11 35
2022 Communications or public affairs 35 22 17 13 7 6 1 61 21 115
2022 Access to information and privacy 46 46 8 0 0 0 0 92 0 10
2022 Security 35 29 32 0 4 0 0 64 4 15
2022 Science and technology 36 26 17 9 7 4 1 65 16 925
2022 Library services 33 38 6 7 7 8 0 78 16 10
2022 Administration and operations 41 25 14 10 6 3 0 69 17 250
2022 Human resources 36 24 12 8 10 7 2 66 20 130
2022 Financial management 32 27 15 13 9 4 0 62 23 80
2022 Procurement 34 31 20 11 4 0 0 65 15 30
2022 Real property 22 46 4 23 5 0 0 68 28 35
2022 Material management 37 21 18 6 0 18 0 70 7 10
2022 Information management 45 34 15 5 2 0 0 78 7 40
2022 Information technology 36 34 10 12 5 2 0 72 18 125
2022 Internal audit 34 20 19 13 15 0 0 53 28 15
2022 Evaluation 73 16 11 0 0 0 0 89 0 15
2022 Data sciences 46 28 13 4 6 3 0 77 10 105
2022 Policy 23 27 20 15 8 5 1 53 25 525
2022 Project management 29 31 18 9 7 5 0 64 17 170
2022 Other services to the public 33 22 9 14 13 8 0 61 29 40
2022 None of the above 29 27 17 10 11 6 1 59 23 120
2020 Client contact centre 39 34 16 8 0 4 0 76 8 25
2020 Federal regulators 27 34 14 14 9 2 0 62 24 40
2020 Compliance, inspection and enforcement 34 14 29 10 13 0 0 48 23 30
2020 Communications or public affairs 35 21 20 13 5 4 2 60 19 100
2020 Security 25 25 26 25 0 0 0 49 25 10
2020 Science and technology 42 26 15 7 4 4 1 72 12 1035
2020 Library services 31 26 34 0 8 0 0 57 8 10
2020 Administration and operations 46 24 14 6 6 4 0 73 13 280
2020 Human resources 33 30 10 11 10 6 1 67 22 90
2020 Financial management 43 26 18 10 3 1 0 70 13 100
2020 Procurement 65 22 0 4 9 0 0 87 13 20
2020 Real property 43 28 14 9 3 3 0 73 13 30
2020 Material management 23 26 14 17 10 0 10 55 29 10
2020 Information management 40 22 20 12 3 2 2 64 15 60
2020 Information technology 33 27 15 16 7 1 1 61 24 110
2020 Internal audit 54 16 30 0 0 0 0 70 0 10
2020 Evaluation 45 18 18 0 0 18 0 78 0 10
2020 Data sciences 35 30 15 9 5 4 0 68 15 85
2020 Policy 35 26 19 11 5 4 0 64 17 485
2020 Project management 36 27 22 8 3 3 1 65 12 140
2020 Other services to the public 44 13 12 20 8 2 0 58 29 30
2020 None of the above 37 15 26 8 4 6 4 58 13 115
2019 Client contact centre 25 26 22 14 11 3 0 52 25 30
2019 Federal regulators 37 18 11 17 8 9 0 60 27 35
2019 Compliance, inspection and enforcement 22 28 16 5 22 0 6 54 29 20
2019 Communications or public affairs 38 30 17 7 5 3 0 71 12 100
2019 Access to information and privacy 22 8 16 15 39 0 0 31 54 15
2019 Security 44 12 19 0 25 0 0 56 25 15
2019 Science and technology 38 23 19 9 5 3 1 64 16 985
2019 Library services 36 40 0 15 0 0 8 84 16 10
2019 Administration and operations 35 27 17 10 9 1 0 63 19 270
2019 Human resources 32 28 18 12 6 2 1 63 18 110
2019 Financial management 36 26 21 6 7 3 0 64 14 105
2019 Procurement 64 21 13 3 0 0 0 85 3 35
2019 Real property 43 22 18 12 5 0 0 65 17 40
2019 Material management 20 7 13 48 13 0 0 26 61 10
2019 Information management 35 28 19 4 8 4 1 67 13 65
2019 Information technology 32 20 22 15 8 3 0 54 23 105
2019 Internal audit 51 21 14 7 7 0 0 72 14 15
2019 Data sciences 28 32 16 7 4 9 3 69 13 75
2019 Policy 25 25 22 17 7 3 1 52 25 410
2019 Project management 27 29 21 14 4 2 3 59 19 140
2019 Other services to the public 43 18 21 12 4 2 0 62 16 45
2019 None of the above 33 22 23 9 6 6 1 59 16 155
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 36 23 5 4 0 4 66 9 20
2024 Intelligence analysts 59 9 0 0 0 0 33 100 0 10
2024 Federal regulators 53 29 14 0 4 0 0 82 4 40
2024 Compliance, inspection and enforcement 45 44 4 4 0 0 4 92 4 25
2024 Communications or public affairs 70 17 10 3 0 0 1 87 3 125
2024 Security 42 21 18 6 14 0 0 63 19 30
2024 Science and technology 50 29 12 3 3 1 2 81 7 1040
2024 Library services 44 16 5 0 14 0 21 76 18 10
2024 Administration and operations 52 24 11 4 3 1 6 81 8 315
2024 Human resources 47 27 11 5 3 1 8 80 8 170
2024 Financial management 52 23 9 8 5 0 2 77 13 105
2024 Procurement 47 33 5 7 0 0 9 87 7 30
2024 Real property 52 27 12 4 2 4 0 82 6 50
2024 Material management 22 27 25 7 7 0 12 56 15 10
2024 Information management 54 28 6 3 2 2 6 88 6 60
2024 Information technology 57 26 10 2 1 0 4 86 3 140
2024 Internal audit 53 22 6 0 7 6 6 85 8 15
2024 Evaluation 62 15 18 0 0 0 6 81 0 20
2024 Data sciences 51 33 9 2 2 0 2 86 4 130
2024 Policy 64 25 6 3 1 0 0 89 4 665
2024 Project management 53 27 7 4 5 0 4 84 9 185
2024 Other services to the public 74 15 7 4 0 0 0 89 4 45
2024 None of the above 52 20 11 3 2 2 10 82 5 150
2022 Client contact centre 49 35 13 3 0 0 0 84 3 30
2022 Federal regulators 56 26 7 4 2 2 3 86 7 40
2022 Compliance, inspection and enforcement 41 32 11 4 3 0 9 80 8 35
2022 Communications or public affairs 57 22 7 3 3 0 8 86 6 115
2022 Access to information and privacy 80 13 0 0 0 0 6 100 0 10
2022 Security 29 38 16 6 4 0 7 72 10 15
2022 Science and technology 51 30 10 3 3 1 3 83 6 925
2022 Library services 20 42 23 7 7 0 0 63 14 10
2022 Administration and operations 55 24 10 3 3 1 4 82 7 255
2022 Human resources 52 22 11 2 1 3 9 84 3 130
2022 Financial management 56 31 6 3 0 1 3 90 3 80
2022 Procurement 53 32 3 0 4 0 9 93 4 30
2022 Real property 47 22 10 8 2 0 10 77 12 35
2022 Material management 33 15 0 24 20 0 8 52 48 10
2022 Information management 46 44 5 0 0 0 5 95 0 40
2022 Information technology 51 36 8 1 1 1 3 90 2 125
2022 Internal audit 26 33 15 11 0 0 15 70 13 15
2022 Evaluation 40 46 0 0 0 0 15 100 0 15
2022 Data sciences 49 31 12 3 3 1 2 82 6 105
2022 Policy 63 26 6 3 1 0 0 90 4 525
2022 Project management 54 30 10 2 3 0 1 85 5 170
2022 Other services to the public 57 27 8 3 0 0 5 89 3 40
2022 None of the above 47 22 11 5 6 0 9 76 12 120
2020 Client contact centre 58 29 7 6 0 0 0 87 6 25
2020 Federal regulators 48 34 9 2 7 0 0 82 9 40
2020 Compliance, inspection and enforcement 45 19 10 4 6 6 9 76 12 30
2020 Communications or public affairs 55 27 13 2 1 0 2 83 3 100
2020 Security 58 25 9 9 0 0 0 83 9 10
2020 Science and technology 53 26 11 4 3 1 2 82 7 1035
2020 Library services 35 48 0 9 8 0 0 83 17 10
2020 Administration and operations 50 26 16 3 2 1 2 79 5 285
2020 Human resources 48 23 9 4 6 2 7 79 11 90
2020 Financial management 64 17 12 3 1 1 2 83 4 100
2020 Procurement 83 9 4 0 0 4 0 96 0 20
2020 Real property 65 9 10 12 3 0 0 74 15 30
2020 Material management 34 32 13 0 11 0 11 74 12 10
2020 Information management 42 34 16 0 3 2 3 80 3 60
2020 Information technology 50 28 8 4 5 1 3 82 9 110
2020 Internal audit 44 16 8 24 8 0 0 60 32 10
2020 Evaluation 45 18 27 0 0 0 9 70 0 10
2020 Data sciences 50 24 11 9 1 5 0 78 10 85
2020 Policy 68 21 6 2 1 1 1 90 3 485
2020 Project management 59 28 6 4 0 1 2 89 4 145
2020 Other services to the public 59 13 9 3 5 5 7 81 9 30
2020 None of the above 55 19 11 1 4 4 7 82 6 115
2019 Client contact centre 40 28 21 4 4 0 3 70 8 30
2019 Federal regulators 52 28 12 6 3 0 0 80 8 35
2019 Compliance, inspection and enforcement 41 12 30 0 5 6 6 60 6 15
2019 Communications or public affairs 62 19 7 7 5 0 0 81 12 100
2019 Access to information and privacy 16 22 23 32 0 0 7 41 34 15
2019 Security 31 12 12 18 13 0 13 50 36 15
2019 Science and technology 50 27 14 5 2 1 1 79 7 980
2019 Library services 48 33 0 8 0 0 11 91 9 10
2019 Administration and operations 48 25 16 3 2 0 7 78 5 270
2019 Human resources 48 26 11 4 1 1 8 82 6 110
2019 Financial management 60 23 7 5 1 3 2 87 6 105
2019 Procurement 53 34 9 0 0 5 0 91 0 35
2019 Real property 70 23 3 5 0 0 0 93 5 40
2019 Material management 13 25 13 0 23 0 26 52 30 10
2019 Information management 33 38 13 3 7 0 6 76 11 65
2019 Information technology 37 33 20 5 5 0 0 70 10 105
2019 Internal audit 58 28 7 7 0 0 0 86 7 15
2019 Data sciences 43 20 19 10 4 1 3 66 15 75
2019 Policy 64 25 6 2 1 0 1 90 4 410
2019 Project management 53 30 11 3 3 0 1 83 6 140
2019 Other services to the public 67 14 2 4 5 0 8 88 10 45
2019 None of the above 51 22 13 3 3 1 6 79 7 155

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 41 4 0 8 0 0 88 8 20
2024 Intelligence analysts 95 0 0 0 0 0 5 100 0 10
2024 Federal regulators 43 30 11 12 2 0 2 75 14 40
2024 Compliance, inspection and enforcement 60 20 12 0 8 0 0 80 8 25
2024 Communications or public affairs 55 29 9 5 1 0 0 84 7 125
2024 Security 36 29 17 6 12 0 0 66 18 30
2024 Science and technology 46 30 11 6 5 1 1 78 11 1040
2024 Library services 49 26 14 0 10 0 0 76 10 10
2024 Administration and operations 50 26 11 7 4 1 1 77 11 315
2024 Human resources 51 32 7 6 5 0 0 83 11 170
2024 Financial management 50 32 8 5 5 0 0 82 10 105
2024 Procurement 49 37 13 0 0 0 0 87 0 30
2024 Real property 50 30 4 3 11 2 0 81 15 50
2024 Material management 29 45 0 12 13 0 0 74 26 10
2024 Information management 58 22 6 6 4 2 1 83 11 60
2024 Information technology 54 31 8 5 2 0 0 85 7 140
2024 Internal audit 47 22 7 6 12 6 0 74 19 15
2024 Evaluation 64 20 4 12 0 0 0 84 12 20
2024 Data sciences 54 33 4 5 3 1 0 87 9 130
2024 Policy 54 28 5 8 4 1 0 83 12 665
2024 Project management 54 28 7 7 4 1 0 82 12 185
2024 Other services to the public 62 31 2 2 4 0 0 93 5 45
2024 None of the above 52 25 10 6 5 1 1 79 11 150
2022 Client contact centre 59 22 3 8 0 7 0 88 9 30
2022 Federal regulators 57 23 8 2 7 3 0 83 10 40
2022 Compliance, inspection and enforcement 56 22 8 8 7 0 0 77 15 35
2022 Communications or public affairs 61 24 6 7 2 0 1 86 8 115
2022 Access to information and privacy 92 0 0 8 0 0 0 92 8 10
2022 Security 43 23 30 0 4 0 0 66 4 15
2022 Science and technology 48 31 11 6 4 0 0 79 10 925
2022 Library services 55 22 7 16 0 0 0 78 16 10
2022 Administration and operations 56 28 6 3 6 1 0 84 10 255
2022 Human resources 60 23 8 6 3 0 0 82 10 125
2022 Financial management 37 35 16 6 5 0 1 73 11 80
2022 Procurement 72 19 2 3 4 0 0 91 7 30
2022 Real property 51 21 16 5 7 0 0 72 12 35
2022 Material management 61 14 6 10 8 0 0 75 18 10
2022 Information management 50 36 2 7 5 0 0 86 12 40
2022 Information technology 39 38 15 5 2 1 0 78 7 125
2022 Internal audit 38 28 13 13 0 0 8 71 14 15
2022 Evaluation 66 28 5 0 0 0 0 95 0 15
2022 Data sciences 45 42 6 2 2 2 0 89 4 105
2022 Policy 51 28 8 9 3 1 0 80 12 525
2022 Project management 48 31 9 9 3 0 1 79 12 170
2022 Other services to the public 47 32 9 9 0 2 0 82 9 40
2022 None of the above 45 24 16 6 7 0 2 71 14 120
2020 Client contact centre 56 25 11 8 0 0 0 81 8 25
2020 Federal regulators 43 36 12 2 5 2 0 81 7 40
2020 Compliance, inspection and enforcement 51 20 10 3 10 0 6 76 14 30
2020 Communications or public affairs 58 26 5 7 3 0 0 84 10 95
2020 Security 50 16 17 17 0 0 0 66 17 10
2020 Science and technology 49 30 11 5 3 1 0 80 9 1035
2020 Library services 17 66 8 8 0 0 0 83 8 10
2020 Administration and operations 49 29 12 5 5 0 0 78 10 285
2020 Human resources 46 33 9 7 3 2 0 81 10 90
2020 Financial management 52 33 7 5 4 0 0 85 9 100
2020 Procurement 59 22 4 4 7 4 0 84 11 20
2020 Real property 58 18 3 11 10 0 0 77 20 30
2020 Material management 33 52 5 0 10 0 0 86 10 10
2020 Information management 53 25 10 7 5 0 0 78 12 60
2020 Information technology 44 33 8 9 5 0 0 78 15 110
2020 Internal audit 53 39 0 0 8 0 0 92 8 10
2020 Evaluation 60 30 0 0 0 10 0 100 0 10
2020 Data sciences 45 38 9 5 2 1 0 84 8 85
2020 Policy 56 28 8 4 4 0 0 84 8 485
2020 Project management 49 25 17 8 1 0 0 74 9 145
2020 Other services to the public 49 33 0 6 12 0 0 82 18 30
2020 None of the above 54 20 11 7 3 5 1 78 11 115
2019 Client contact centre 28 31 18 12 11 0 0 59 23 30
2019 Federal regulators 52 28 6 6 5 4 0 83 11 35
2019 Compliance, inspection and enforcement 43 35 11 5 0 6 0 83 6 20
2019 Communications or public affairs 51 30 6 7 6 2 0 82 13 100
2019 Access to information and privacy 31 29 17 16 7 0 0 60 23 15
2019 Security 33 29 12 12 6 7 0 67 20 15
2019 Science and technology 45 32 11 8 4 0 1 77 12 980
2019 Library services 43 33 0 24 0 0 0 76 24 10
2019 Administration and operations 44 29 13 8 5 0 0 73 13 270
2019 Human resources 45 36 8 8 3 1 0 82 11 110
2019 Financial management 47 32 8 11 2 1 0 80 13 105
2019 Procurement 61 16 18 0 5 0 0 77 5 35
2019 Real property 63 20 10 7 0 0 0 83 7 40
2019 Material management 26 25 26 10 13 0 0 52 23 10
2019 Information management 42 28 17 7 7 0 0 70 13 60
2019 Information technology 41 35 10 6 8 0 0 76 14 105
2019 Internal audit 62 17 6 15 0 0 0 79 15 15
2019 Data sciences 36 39 7 11 5 1 1 77 16 70
2019 Policy 48 31 7 8 5 0 0 79 14 410
2019 Project management 41 31 11 13 3 1 1 73 16 140
2019 Other services to the public 66 14 7 4 9 0 0 80 13 45
2019 None of the above 48 30 11 5 4 1 1 80 9 155

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 38 5 4 5 0 0 86 8 20
2024 Intelligence analysts 88 12 0 0 0 0 0 100 0 10
2024 Federal regulators 53 20 12 7 7 0 0 74 14 40
2024 Compliance, inspection and enforcement 62 23 0 4 11 0 0 85 15 25
2024 Communications or public affairs 59 26 7 6 3 0 0 84 9 125
2024 Security 53 14 12 9 12 0 0 67 21 30
2024 Science and technology 54 27 9 6 4 0 0 81 10 1040
2024 Library services 84 5 0 0 10 0 0 90 10 10
2024 Administration and operations 55 26 7 5 5 2 0 83 10 315
2024 Human resources 58 21 7 7 6 0 0 79 14 170
2024 Financial management 60 22 7 7 4 0 0 82 11 105
2024 Procurement 66 19 11 0 4 0 0 85 4 30
2024 Real property 53 23 8 9 8 0 0 76 16 50
2024 Material management 43 18 13 0 26 0 0 62 26 10
2024 Information management 64 20 5 5 4 2 0 86 9 60
2024 Information technology 67 19 8 4 2 0 0 86 6 140
2024 Internal audit 59 16 7 5 13 0 0 75 18 15
2024 Evaluation 58 35 7 0 0 0 0 93 0 20
2024 Data sciences 68 18 7 3 4 0 0 86 7 130
2024 Policy 52 26 6 9 6 0 0 79 15 665
2024 Project management 58 25 8 3 6 0 0 83 9 185
2024 Other services to the public 63 29 2 2 4 0 0 92 6 45
2024 None of the above 54 25 11 5 5 0 1 79 10 150
2022 Client contact centre 51 18 16 15 0 0 0 69 15 30
2022 Federal regulators 50 34 7 5 4 0 0 84 9 40
2022 Compliance, inspection and enforcement 64 16 8 11 0 0 0 81 11 35
2022 Communications or public affairs 65 21 6 4 3 0 1 87 7 115
2022 Access to information and privacy 80 0 13 6 0 0 0 80 6 10
2022 Security 40 43 14 4 0 0 0 82 4 15
2022 Science and technology 53 28 10 6 4 0 0 81 10 925
2022 Library services 49 28 9 7 7 0 0 77 14 10
2022 Administration and operations 67 17 6 7 3 0 0 84 10 255
2022 Human resources 66 20 5 6 3 0 1 87 8 130
2022 Financial management 51 29 9 4 7 0 0 80 11 80
2022 Procurement 78 15 0 3 4 0 0 93 7 30
2022 Real property 48 20 9 12 10 0 0 68 22 35
2022 Material management 52 23 17 0 8 0 0 75 8 10
2022 Information management 52 25 7 11 5 0 0 77 16 40
2022 Information technology 56 36 5 2 1 1 0 92 2 125
2022 Internal audit 38 30 27 6 0 0 0 68 6 15
2022 Evaluation 77 23 0 0 0 0 0 100 0 15
2022 Data sciences 51 34 8 3 4 0 0 85 7 105
2022 Policy 53 26 10 8 4 0 0 78 12 525
2022 Project management 55 23 9 5 7 0 0 79 12 170
2022 Other services to the public 64 18 14 5 0 0 0 82 5 40
2022 None of the above 56 19 7 10 6 1 0 77 16 120
2020 Client contact centre 52 19 17 12 0 0 0 71 12 25
2020 Federal regulators 57 33 5 0 5 0 0 91 5 40
2020 Compliance, inspection and enforcement 59 13 13 3 10 0 3 74 13 30
2020 Communications or public affairs 63 22 6 5 2 0 1 87 7 100
2020 Security 59 23 9 9 0 0 0 83 9 10
2020 Science and technology 57 25 9 5 3 0 0 82 8 1035
2020 Library services 35 31 0 34 0 0 0 66 34 10
2020 Administration and operations 63 21 7 4 4 1 0 85 8 285
2020 Human resources 52 28 9 6 4 0 0 80 11 90
2020 Financial management 67 22 4 4 2 0 1 90 6 100
2020 Procurement 78 22 0 0 0 0 0 100 0 20
2020 Real property 54 17 6 20 3 0 0 71 23 30
2020 Material management 50 24 0 7 19 0 0 74 26 10
2020 Information management 63 24 7 2 3 2 0 88 5 60
2020 Information technology 63 17 9 8 2 0 1 81 10 110
2020 Internal audit 70 16 6 0 8 0 0 86 8 10
2020 Evaluation 55 45 0 0 0 0 0 100 0 10
2020 Data sciences 51 32 9 3 4 0 0 83 8 85
2020 Policy 61 25 6 5 3 0 0 86 8 485
2020 Project management 61 29 3 5 2 0 0 90 7 145
2020 Other services to the public 62 17 13 3 5 0 0 78 8 30
2020 None of the above 56 22 7 10 1 0 3 81 12 115
2019 Client contact centre 38 31 13 8 11 0 0 69 18 30
2019 Federal regulators 57 17 17 3 5 0 0 74 8 35
2019 Compliance, inspection and enforcement 55 28 11 5 0 0 0 84 5 20
2019 Communications or public affairs 52 32 4 4 8 1 0 85 11 100
2019 Access to information and privacy 38 22 24 8 7 0 0 60 16 15
2019 Security 50 25 6 20 0 0 0 75 20 15
2019 Science and technology 51 29 11 6 3 0 0 80 9 985
2019 Library services 52 16 16 16 0 0 0 68 16 10
2019 Administration and operations 55 23 11 5 6 0 0 78 11 270
2019 Human resources 55 26 11 4 3 0 0 82 7 110
2019 Financial management 49 30 14 5 3 0 0 79 7 105
2019 Procurement 70 18 5 3 4 0 0 88 7 35
2019 Real property 65 23 5 5 0 2 0 90 5 40
2019 Material management 33 19 13 23 13 0 0 52 36 10
2019 Information management 47 34 11 3 4 2 0 82 7 65
2019 Information technology 43 33 9 10 5 0 0 77 14 105
2019 Internal audit 43 38 7 12 0 0 0 80 12 15
2019 Data sciences 41 39 8 9 3 0 0 81 12 75
2019 Policy 51 28 10 6 5 0 0 80 11 410
2019 Project management 49 27 10 9 6 0 0 75 14 140
2019 Other services to the public 58 23 9 2 7 0 0 82 9 45
2019 None of the above 54 23 11 8 2 2 0 78 11 155

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 14 37 4 5 19 0 44 10 20
2024 Intelligence analysts 53 24 6 0 0 9 8 93 0 10
2024 Federal regulators 36 19 12 9 12 12 0 63 24 40
2024 Compliance, inspection and enforcement 28 17 20 15 8 12 0 51 26 25
2024 Communications or public affairs 45 26 9 8 5 7 0 76 14 125
2024 Security 31 38 14 10 8 0 0 68 18 30
2024 Science and technology 33 25 12 9 7 12 1 68 18 1040
2024 Library services 27 19 20 0 0 33 0 70 0 10
2024 Administration and operations 42 31 9 4 7 6 0 79 12 315
2024 Human resources 27 36 9 13 7 8 0 68 23 170
2024 Financial management 33 35 14 5 4 8 1 74 11 105
2024 Procurement 41 16 20 2 4 16 0 68 7 30
2024 Real property 38 21 11 13 13 4 0 61 27 50
2024 Material management 18 22 13 35 13 0 0 40 48 10
2024 Information management 34 19 16 15 3 11 2 62 20 60
2024 Information technology 38 27 17 4 6 7 0 71 11 140
2024 Internal audit 38 33 17 0 12 0 0 70 12 15
2024 Evaluation 36 27 11 5 0 22 0 81 6 20
2024 Data sciences 41 24 11 3 6 14 2 76 11 130
2024 Policy 34 27 11 12 7 10 0 67 20 665
2024 Project management 36 28 10 6 13 8 0 69 20 185
2024 Other services to the public 41 33 6 9 2 9 0 81 12 45
2024 None of the above 28 23 14 13 8 14 0 60 24 150
2022 Client contact centre 40 9 19 6 7 17 3 61 16 30
2022 Federal regulators 35 26 12 6 11 9 0 67 19 40
2022 Compliance, inspection and enforcement 27 40 13 11 3 7 0 72 15 35
2022 Communications or public affairs 37 32 12 3 4 11 1 78 8 115
2022 Access to information and privacy 64 6 16 7 0 6 0 75 8 10
2022 Security 18 32 46 4 0 0 0 50 4 15
2022 Science and technology 37 26 13 7 5 12 0 72 13 925
2022 Library services 27 22 7 0 7 36 0 78 11 10
2022 Administration and operations 45 26 12 6 5 5 1 76 12 255
2022 Human resources 40 24 13 9 6 8 1 70 16 130
2022 Financial management 30 34 12 4 12 9 0 70 17 80
2022 Procurement 41 37 11 0 0 11 0 88 0 30
2022 Real property 34 28 20 9 5 4 0 65 14 35
2022 Material management 16 29 6 12 19 10 8 55 38 10
2022 Information management 41 30 9 14 0 7 0 76 15 40
2022 Information technology 41 29 16 6 4 4 1 73 10 130
2022 Internal audit 32 29 11 8 7 13 0 70 17 15
2022 Evaluation 59 23 6 0 0 12 0 93 0 15
2022 Data sciences 40 21 11 7 5 17 0 73 14 105
2022 Policy 37 34 11 7 5 6 0 76 12 525
2022 Project management 34 30 15 7 6 7 1 70 14 170
2022 Other services to the public 41 31 10 2 4 12 0 81 8 40
2022 None of the above 39 24 11 5 10 11 0 70 17 120
2020 Client contact centre 39 36 17 0 0 8 0 82 0 25
2020 Federal regulators 34 24 19 7 12 5 0 61 19 40
2020 Compliance, inspection and enforcement 22 22 14 10 6 26 0 60 21 30
2020 Communications or public affairs 48 30 6 6 1 8 0 85 8 100
2020 Security 17 41 25 9 0 9 0 63 9 10
2020 Science and technology 38 30 12 5 3 11 0 78 9 1035
2020 Library services 26 8 26 0 0 40 0 57 0 10
2020 Administration and operations 42 25 16 6 5 6 0 71 12 280
2020 Human resources 30 30 14 10 7 9 0 67 18 90
2020 Financial management 34 36 10 9 3 8 0 76 13 100
2020 Procurement 61 18 9 4 4 4 0 82 9 20
2020 Real property 40 9 19 17 3 12 0 56 23 30
2020 Material management 50 19 14 7 0 10 0 77 8 10
2020 Information management 34 31 10 6 2 16 0 78 10 60
2020 Information technology 30 27 20 7 3 13 0 65 11 110
2020 Internal audit 29 24 8 0 16 24 0 69 21 10
2020 Evaluation 27 27 18 0 0 27 0 75 0 10
2020 Data sciences 44 32 10 3 2 9 0 84 5 85
2020 Policy 42 33 7 7 2 9 0 82 10 485
2020 Project management 34 38 15 3 3 7 0 77 6 145
2020 Other services to the public 44 26 10 5 6 8 0 77 12 30
2020 None of the above 35 26 14 7 7 10 0 68 16 115
2019 Client contact centre 22 21 23 12 7 15 0 50 22 30
2019 Federal regulators 35 17 6 14 16 12 0 59 34 35
2019 Compliance, inspection and enforcement 11 17 11 33 11 16 0 34 53 20
2019 Communications or public affairs 39 31 15 6 5 5 0 73 11 100
2019 Access to information and privacy 31 16 7 32 15 0 0 46 46 15
2019 Security 18 4 31 12 25 0 8 25 41 15
2019 Science and technology 31 31 17 7 5 9 0 68 13 985
2019 Library services 39 25 8 8 0 20 0 80 9 10
2019 Administration and operations 35 31 14 8 6 6 1 70 15 270
2019 Human resources 14 36 17 13 6 13 1 58 22 105
2019 Financial management 29 29 23 7 4 8 1 63 12 105
2019 Procurement 58 23 17 0 0 3 0 83 0 35
2019 Real property 43 27 8 7 2 13 0 81 11 40
2019 Material management 7 42 13 13 13 13 0 55 30 10
2019 Information management 15 46 17 7 5 8 1 67 14 65
2019 Information technology 24 26 20 8 10 11 0 56 21 105
2019 Internal audit 29 37 12 7 7 8 0 71 15 15
2019 Data sciences 23 31 17 10 4 15 0 63 17 75
2019 Policy 33 31 14 11 6 4 0 68 17 410
2019 Project management 32 29 17 12 5 5 0 65 18 140
2019 Other services to the public 46 25 13 4 2 9 0 78 7 45
2019 None of the above 33 29 12 12 5 9 0 68 18 155

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 37 14 13 5 14 0 63 20 20
2024 Intelligence analysts 60 20 12 0 0 0 8 87 0 10
2024 Federal regulators 29 21 13 17 14 6 0 53 33 40
2024 Compliance, inspection and enforcement 10 40 16 16 19 0 0 50 35 25
2024 Communications or public affairs 33 37 9 7 12 1 0 71 20 125
2024 Security 27 32 6 18 16 0 0 59 34 30
2024 Science and technology 27 30 14 12 10 6 1 61 24 1040
2024 Library services 13 30 21 26 0 10 0 48 29 10
2024 Administration and operations 36 31 15 8 8 3 0 69 16 315
2024 Human resources 26 32 14 8 15 5 0 61 24 170
2024 Financial management 25 35 19 7 10 4 0 62 18 105
2024 Procurement 38 17 15 22 4 4 0 57 27 30
2024 Real property 29 27 8 20 16 0 0 56 36 50
2024 Material management 28 12 24 23 13 0 0 40 36 10
2024 Information management 28 25 19 16 7 3 2 56 25 60
2024 Information technology 24 35 20 8 10 3 0 61 19 140
2024 Internal audit 11 54 22 0 12 0 0 65 12 15
2024 Evaluation 53 20 17 5 0 5 0 78 5 20
2024 Data sciences 38 27 13 9 9 3 1 68 19 130
2024 Policy 29 27 14 16 12 2 0 57 28 665
2024 Project management 29 30 12 11 14 3 0 61 27 185
2024 Other services to the public 40 17 21 14 4 5 0 60 18 45
2024 None of the above 25 30 14 11 14 7 0 58 27 150
2022 Client contact centre 35 14 18 13 10 7 3 55 25 30
2022 Federal regulators 25 31 15 9 18 2 0 57 28 40
2022 Compliance, inspection and enforcement 33 25 13 17 8 4 0 60 26 35
2022 Communications or public affairs 30 39 15 5 6 5 0 72 12 115
2022 Access to information and privacy 64 8 15 14 0 0 0 72 14 10
2022 Security 13 41 26 8 12 0 0 55 19 15
2022 Science and technology 30 30 15 11 9 5 0 63 21 925
2022 Library services 11 21 31 16 7 14 0 37 27 10
2022 Administration and operations 37 31 16 10 5 1 1 69 15 255
2022 Human resources 34 29 11 13 10 3 0 65 24 130
2022 Financial management 26 25 21 10 12 6 0 54 24 80
2022 Procurement 45 33 9 4 0 8 0 86 4 30
2022 Real property 29 32 23 9 5 2 0 62 15 35
2022 Material management 35 23 17 6 19 0 0 58 25 10
2022 Information management 36 27 9 19 2 7 0 68 22 40
2022 Information technology 35 30 12 13 10 0 0 65 23 130
2022 Internal audit 26 35 7 6 26 0 0 61 32 15
2022 Evaluation 58 42 0 0 0 0 0 100 0 15
2022 Data sciences 35 22 24 9 7 3 0 59 16 105
2022 Policy 30 35 12 11 10 2 0 66 22 525
2022 Project management 25 35 14 12 11 4 0 62 24 170
2022 Other services to the public 34 33 12 9 7 4 0 70 17 40
2022 None of the above 32 30 12 10 10 4 2 66 21 120
2020 Client contact centre 35 38 24 4 0 0 0 72 4 25
2020 Federal regulators 29 22 16 22 9 2 0 52 31 40
2020 Compliance, inspection and enforcement 29 23 13 10 13 13 0 59 26 30
2020 Communications or public affairs 44 36 7 7 3 1 1 82 11 95
2020 Security 17 32 17 33 0 0 0 50 33 10
2020 Science and technology 33 34 16 8 6 3 0 69 14 1040
2020 Library services 26 22 26 17 0 9 0 53 19 10
2020 Administration and operations 39 29 18 6 6 1 0 69 13 285
2020 Human resources 28 33 18 11 8 3 0 62 19 90
2020 Financial management 36 38 11 7 6 2 0 76 13 95
2020 Procurement 44 30 9 13 4 0 0 74 18 20
2020 Real property 35 14 19 16 10 6 0 52 28 30
2020 Material management 40 29 21 0 10 0 0 69 10 10
2020 Information management 27 35 22 6 5 5 0 66 11 60
2020 Information technology 26 30 16 15 7 5 0 59 24 110
2020 Internal audit 36 32 8 8 16 0 0 69 23 10
2020 Evaluation 45 36 0 9 0 9 0 90 10 10
2020 Data sciences 40 35 12 7 3 3 0 77 11 85
2020 Policy 40 37 10 7 3 3 0 79 10 485
2020 Project management 27 42 18 12 2 0 0 69 14 145
2020 Other services to the public 41 36 15 5 3 0 0 77 8 30
2020 None of the above 41 26 14 9 7 3 1 69 17 115
2019 Client contact centre 22 24 27 8 10 9 0 50 20 30
2019 Federal regulators 26 37 3 8 19 6 0 68 29 35
2019 Compliance, inspection and enforcement 5 17 16 34 11 16 0 26 54 20
2019 Communications or public affairs 41 35 9 5 8 2 0 77 13 100
2019 Access to information and privacy 38 0 24 23 15 0 0 38 38 15
2019 Security 13 35 6 12 26 0 8 52 41 15
2019 Science and technology 26 30 19 12 9 4 0 59 22 980
2019 Library services 48 0 17 27 0 8 0 52 30 10
2019 Administration and operations 32 38 13 9 5 3 0 71 15 270
2019 Human resources 14 33 23 17 4 9 0 51 23 105
2019 Financial management 27 33 21 12 3 5 0 63 16 105
2019 Procurement 55 24 14 4 0 3 0 81 5 35
2019 Real property 46 28 8 13 5 0 0 74 18 35
2019 Material management 7 20 38 10 26 0 0 26 36 10
2019 Information management 17 39 21 10 7 4 1 59 18 65
2019 Information technology 21 27 21 16 12 2 0 49 29 105
2019 Internal audit 29 29 15 28 0 0 0 58 28 15
2019 Data sciences 15 36 17 15 9 9 0 56 26 75
2019 Policy 27 39 14 12 6 2 0 67 19 410
2019 Project management 27 28 20 13 8 3 0 57 22 135
2019 Other services to the public 46 23 16 4 7 4 0 72 11 45
2019 None of the above 36 24 17 12 6 3 0 62 20 155

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 18 9 23 4 19 0 56 33 20
2024 Intelligence analysts 60 12 12 0 9 0 8 78 9 10
2024 Federal regulators 16 30 20 12 17 5 0 49 30 40
2024 Compliance, inspection and enforcement 10 22 20 25 19 4 0 33 46 25
2024 Communications or public affairs 19 35 13 15 12 5 0 58 29 125
2024 Security 24 22 13 22 17 3 0 47 40 30
2024 Science and technology 18 27 18 16 11 10 1 50 30 1040
2024 Library services 14 7 26 31 0 22 0 27 40 10
2024 Administration and operations 28 27 18 13 10 5 0 58 24 315
2024 Human resources 24 27 18 12 15 5 0 53 28 170
2024 Financial management 20 25 17 15 17 6 0 48 33 105
2024 Procurement 40 15 11 20 10 5 0 57 31 30
2024 Real property 19 20 20 20 17 3 0 40 39 50
2024 Material management 15 24 0 37 24 0 0 40 60 10
2024 Information management 22 23 15 21 10 7 2 49 34 60
2024 Information technology 22 27 25 9 11 6 0 52 22 140
2024 Internal audit 6 47 23 5 12 6 0 57 19 15
2024 Evaluation 31 21 21 11 5 10 0 58 18 20
2024 Data sciences 21 28 17 9 11 14 1 57 23 130
2024 Policy 20 29 15 17 14 4 0 51 33 665
2024 Project management 21 29 12 18 15 6 0 53 34 185
2024 Other services to the public 23 27 19 13 13 4 0 53 28 45
2024 None of the above 17 29 21 12 14 7 0 49 28 150
2022 Client contact centre 35 21 15 3 13 10 3 64 19 30
2022 Federal regulators 7 34 10 21 18 10 0 45 44 40
2022 Compliance, inspection and enforcement 23 20 10 19 17 11 0 48 40 35
2022 Communications or public affairs 22 37 17 7 8 8 0 64 17 115
2022 Access to information and privacy 38 21 28 14 0 0 0 58 14 10
2022 Security 13 36 18 13 20 0 0 49 33 15
2022 Science and technology 21 28 18 13 10 10 0 54 26 925
2022 Library services 0 39 16 7 16 22 0 50 29 10
2022 Administration and operations 27 31 19 13 7 2 1 59 21 255
2022 Human resources 31 19 16 15 13 6 1 53 29 130
2022 Financial management 18 30 16 17 17 2 0 49 35 80
2022 Procurement 36 33 20 0 4 6 0 74 4 30
2022 Real property 19 30 32 9 5 5 0 51 15 35
2022 Material management 36 22 17 0 25 0 0 58 25 10
2022 Information management 30 18 16 21 5 11 0 54 29 40
2022 Information technology 29 23 19 14 10 5 0 55 25 130
2022 Internal audit 13 36 20 6 18 6 0 53 26 15
2022 Evaluation 47 41 0 7 0 5 0 93 7 15
2022 Data sciences 28 23 17 14 9 10 0 56 25 105
2022 Policy 21 30 15 17 11 5 0 54 30 525
2022 Project management 17 28 19 17 13 6 0 49 32 170
2022 Other services to the public 21 35 23 3 11 6 0 61 15 40
2022 None of the above 25 26 20 10 12 5 1 54 24 120
2020 Client contact centre 23 40 18 11 0 8 0 69 12 25
2020 Federal regulators 27 17 17 16 21 2 0 45 38 40
2020 Compliance, inspection and enforcement 23 22 7 32 13 3 0 46 47 30
2020 Communications or public affairs 28 45 13 4 4 5 1 77 9 100
2020 Security 9 25 33 17 9 9 0 36 28 10
2020 Science and technology 22 34 18 12 5 8 0 61 19 1035
2020 Library services 17 18 31 17 0 17 0 42 21 10
2020 Administration and operations 29 29 20 12 7 2 0 60 20 280
2020 Human resources 18 36 17 17 7 5 0 57 25 90
2020 Financial management 22 47 13 12 6 2 0 70 18 100
2020 Procurement 39 26 4 17 9 4 0 68 27 20
2020 Real property 27 19 19 7 16 12 0 52 27 30
2020 Material management 7 62 5 16 10 0 0 69 26 10
2020 Information management 21 32 26 9 5 7 0 57 15 60
2020 Information technology 21 28 17 20 6 9 0 53 28 110
2020 Internal audit 30 22 8 8 16 17 0 62 28 10
2020 Evaluation 18 27 18 18 0 18 0 56 22 10
2020 Data sciences 32 25 25 9 4 5 0 60 14 85
2020 Policy 25 39 15 13 3 4 0 67 17 480
2020 Project management 24 34 21 14 6 1 0 58 21 145
2020 Other services to the public 31 33 16 12 3 5 0 67 16 30
2020 None of the above 25 35 15 5 10 10 1 67 17 115
2019 Client contact centre 16 18 26 13 12 15 0 40 30 30
2019 Federal regulators 17 34 17 6 19 6 0 55 27 35
2019 Compliance, inspection and enforcement 5 16 11 40 11 16 0 26 61 20
2019 Communications or public affairs 30 35 17 5 7 6 0 70 12 100
2019 Access to information and privacy 38 0 8 39 15 0 0 38 54 15
2019 Security 0 47 12 6 26 0 8 52 35 15
2019 Science and technology 18 26 21 17 10 8 0 48 29 980
2019 Library services 16 45 18 20 0 0 0 61 20 10
2019 Administration and operations 24 32 18 12 8 5 0 59 22 270
2019 Human resources 10 24 28 15 7 14 0 41 26 105
2019 Financial management 23 34 18 13 7 6 0 60 21 100
2019 Procurement 47 33 4 13 0 3 0 82 13 35
2019 Real property 28 34 13 8 10 8 0 67 19 40
2019 Material management 7 33 12 13 23 13 0 45 41 10
2019 Information management 13 27 27 12 9 11 1 46 23 65
2019 Information technology 13 21 29 16 12 9 0 37 31 105
2019 Internal audit 21 30 28 6 15 0 0 51 21 15
2019 Data sciences 12 24 18 23 7 17 0 43 36 75
2019 Policy 17 37 18 16 9 3 0 56 26 410
2019 Project management 21 23 22 17 10 6 0 48 28 140
2019 Other services to the public 29 27 24 8 7 6 0 59 15 45
2019 None of the above 22 26 20 15 8 9 0 53 25 155

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 40 27 10 5 5 0 56 15 20
2024 Intelligence analysts 61 13 11 9 6 0 0 74 15 10
2024 Federal regulators 21 25 16 20 16 3 0 47 37 40
2024 Compliance, inspection and enforcement 20 34 12 12 19 4 0 56 31 25
2024 Communications or public affairs 23 35 10 15 14 2 0 60 30 125
2024 Security 22 31 15 16 16 0 0 53 32 30
2024 Science and technology 19 30 18 16 11 5 1 52 29 1040
2024 Library services 13 11 39 26 0 10 0 28 29 10
2024 Administration and operations 24 32 19 14 9 3 0 57 24 315
2024 Human resources 21 33 16 14 13 3 0 56 28 170
2024 Financial management 15 39 10 24 9 3 0 56 34 105
2024 Procurement 36 21 13 18 6 6 0 61 26 30
2024 Real property 16 24 17 23 19 2 0 40 43 50
2024 Material management 15 28 0 19 37 0 0 43 57 10
2024 Information management 25 29 10 24 10 3 0 56 34 60
2024 Information technology 23 29 18 14 11 5 0 54 27 140
2024 Internal audit 6 54 0 16 18 6 0 64 36 15
2024 Evaluation 38 35 10 16 0 0 0 74 16 20
2024 Data sciences 22 25 24 14 8 6 1 51 24 130
2024 Policy 16 26 14 25 18 1 0 43 43 665
2024 Project management 19 31 14 16 16 3 0 52 33 185
2024 Other services to the public 27 33 12 19 9 0 0 60 29 45
2024 None of the above 19 23 21 15 19 4 0 44 35 150
2022 Client contact centre 42 13 19 7 16 0 3 57 24 30
2022 Federal regulators 11 27 12 23 18 7 0 42 45 40
2022 Compliance, inspection and enforcement 23 18 19 26 11 3 0 42 38 35
2022 Communications or public affairs 25 29 19 14 6 8 0 58 21 115
2022 Access to information and privacy 38 26 8 28 0 0 0 64 28 10
2022 Security 13 37 24 18 8 0 0 50 26 15
2022 Science and technology 20 33 19 14 10 4 0 55 25 925
2022 Library services 7 40 10 14 16 14 0 54 34 10
2022 Administration and operations 26 36 14 14 9 0 0 62 23 255
2022 Human resources 28 30 13 12 12 4 0 60 26 130
2022 Financial management 17 34 17 17 13 2 0 52 30 80
2022 Procurement 43 30 7 19 0 0 0 73 19 30
2022 Real property 15 40 28 11 5 2 0 56 16 35
2022 Material management 28 16 25 12 19 0 0 44 31 10
2022 Information management 27 35 17 11 10 0 0 62 21 40
2022 Information technology 25 31 20 11 12 1 0 56 24 130
2022 Internal audit 13 14 35 11 27 0 0 28 38 15
2022 Evaluation 42 53 5 0 0 0 0 95 0 15
2022 Data sciences 26 27 13 16 11 8 0 57 29 105
2022 Policy 14 31 13 24 16 2 0 46 41 525
2022 Project management 17 32 15 20 13 2 0 50 34 170
2022 Other services to the public 30 30 20 13 5 2 0 61 19 40
2022 None of the above 25 31 17 14 13 1 0 56 26 120
2020 Client contact centre 18 46 14 15 4 4 0 66 20 25
2020 Federal regulators 22 26 16 24 12 0 0 48 35 40
2020 Compliance, inspection and enforcement 26 35 13 10 17 0 0 61 26 30
2020 Communications or public affairs 32 40 8 12 6 1 1 73 19 100
2020 Security 9 26 32 16 9 9 0 38 27 10
2020 Science and technology 25 38 16 12 6 3 0 65 19 1035
2020 Library services 17 40 17 26 0 0 0 57 26 10
2020 Administration and operations 30 36 14 11 7 1 0 67 19 285
2020 Human resources 20 44 13 14 8 2 0 65 22 90
2020 Financial management 22 45 15 13 5 1 0 68 18 100
2020 Procurement 31 35 4 22 9 0 0 65 30 20
2020 Real property 27 28 13 14 9 9 0 61 25 30
2020 Material management 26 48 7 10 10 0 0 74 19 10
2020 Information management 19 34 24 17 5 2 0 54 22 60
2020 Information technology 17 36 22 14 9 2 0 54 24 110
2020 Internal audit 14 38 8 8 16 17 0 62 28 10
2020 Evaluation 30 50 0 0 10 10 0 89 11 10
2020 Data sciences 33 35 11 13 8 0 0 69 21 85
2020 Policy 23 37 14 17 8 2 0 61 25 485
2020 Project management 17 46 14 19 3 0 0 63 22 145
2020 Other services to the public 32 34 10 13 6 5 0 69 20 30
2020 None of the above 29 29 12 13 8 7 1 64 23 115
2019 Client contact centre 16 19 35 17 10 3 0 36 28 30
2019 Federal regulators 15 37 9 12 25 3 0 53 38 35
2019 Compliance, inspection and enforcement 6 12 6 48 17 11 0 20 73 15
2019 Communications or public affairs 28 39 13 12 7 1 0 67 20 100
2019 Access to information and privacy 31 7 17 15 31 0 0 38 45 15
2019 Security 0 32 31 12 25 0 0 32 38 15
2019 Science and technology 19 28 20 18 11 4 0 48 30 985
2019 Library services 15 25 24 27 8 0 0 40 35 10
2019 Administration and operations 20 32 18 17 10 2 0 54 28 270
2019 Human resources 12 30 21 23 6 8 0 46 31 105
2019 Financial management 23 31 14 18 9 5 0 56 29 105
2019 Procurement 37 38 7 15 0 3 0 77 16 35
2019 Real property 36 37 9 7 11 0 0 73 18 40
2019 Material management 7 33 12 26 23 0 0 39 48 10
2019 Information management 12 35 17 17 10 9 1 52 29 65
2019 Information technology 13 26 23 17 17 4 0 40 36 105
2019 Internal audit 14 30 15 34 8 0 0 44 42 15
2019 Data sciences 15 22 21 24 10 7 1 41 37 75
2019 Policy 12 33 15 23 14 3 0 46 38 410
2019 Project management 14 25 19 22 14 6 0 41 39 140
2019 Other services to the public 27 30 19 8 15 2 0 58 23 45
2019 None of the above 21 32 18 12 9 7 1 57 23 155
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 24 9 14 5 0 0 72 19 20
2024 Intelligence analysts 60 17 15 9 0 0 0 77 9 10
2024 Federal regulators 31 30 7 19 14 0 0 61 32 40
2024 Compliance, inspection and enforcement 18 29 33 9 11 0 0 48 20 25
2024 Communications or public affairs 41 27 15 9 8 0 0 68 17 125
2024 Security 15 36 23 14 12 0 0 51 26 30
2024 Science and technology 28 34 17 11 9 0 1 62 20 1040
2024 Library services 52 18 5 14 10 0 0 70 24 10
2024 Administration and operations 35 35 14 8 8 0 0 70 16 315
2024 Human resources 31 37 11 9 10 0 1 69 20 170
2024 Financial management 38 28 13 13 7 1 0 66 20 105
2024 Procurement 24 34 29 8 5 0 0 58 13 30
2024 Real property 23 44 3 15 16 0 0 67 30 50
2024 Material management 33 13 12 26 17 0 0 46 43 10
2024 Information management 40 26 12 11 11 0 0 66 22 60
2024 Information technology 39 35 12 9 5 1 0 75 13 140
2024 Internal audit 22 37 11 11 18 0 0 60 29 15
2024 Evaluation 43 41 10 5 0 0 0 84 5 20
2024 Data sciences 39 41 9 7 4 0 0 79 11 130
2024 Policy 37 33 12 11 7 0 0 70 18 665
2024 Project management 29 43 11 7 10 0 0 72 17 185
2024 Other services to the public 34 39 15 4 7 0 0 73 12 45
2024 None of the above 31 36 15 7 10 0 1 68 17 150
2022 Client contact centre 27 47 15 3 8 0 0 74 11 30
2022 Federal regulators 28 27 16 14 15 0 0 55 29 40
2022 Compliance, inspection and enforcement 37 20 30 6 8 0 0 57 14 35
2022 Communications or public affairs 51 25 9 11 4 0 0 76 15 115
2022 Access to information and privacy 49 44 0 6 0 0 0 94 6 10
2022 Security 31 44 12 10 4 0 0 75 14 15
2022 Science and technology 33 34 15 10 9 0 0 67 18 925
2022 Library services 40 22 15 23 0 0 0 62 23 10
2022 Administration and operations 35 35 10 12 7 0 1 71 19 255
2022 Human resources 48 30 8 10 4 1 0 78 14 130
2022 Financial management 28 38 15 12 7 0 0 66 19 80
2022 Procurement 45 39 9 3 4 0 0 84 7 30
2022 Real property 36 29 24 5 5 0 0 66 10 35
2022 Material management 23 35 0 26 16 0 0 58 42 10
2022 Information management 35 44 4 11 5 0 0 79 16 40
2022 Information technology 33 30 18 9 9 0 0 64 18 130
2022 Internal audit 14 46 13 14 13 0 0 60 27 15
2022 Evaluation 54 40 6 0 0 0 0 94 0 15
2022 Data sciences 33 33 16 10 5 3 0 69 15 105
2022 Policy 38 36 12 8 6 0 0 74 14 525
2022 Project management 31 39 13 10 5 1 1 71 16 170
2022 Other services to the public 34 33 10 21 2 0 0 67 23 40
2022 None of the above 36 30 18 7 10 0 0 66 17 120
2020 Client contact centre 23 41 29 4 4 0 0 64 8 25
2020 Federal regulators 31 36 12 10 12 0 0 67 21 40
2020 Compliance, inspection and enforcement 39 22 25 0 10 0 3 63 11 30
2020 Communications or public affairs 41 32 12 9 4 0 1 74 13 100
2020 Security 26 49 16 9 0 0 0 75 9 10
2020 Science and technology 30 41 13 9 6 1 0 71 16 1035
2020 Library services 17 31 9 43 0 0 0 49 43 10
2020 Administration and operations 34 39 12 10 5 0 0 73 15 285
2020 Human resources 31 32 16 16 4 0 0 63 20 90
2020 Financial management 39 44 8 6 3 0 0 83 9 100
2020 Procurement 37 46 4 5 9 0 0 82 13 20
2020 Real property 42 29 3 16 10 0 0 71 26 30
2020 Material management 52 17 14 7 10 0 0 69 16 10
2020 Information management 32 38 15 12 3 0 0 70 16 60
2020 Information technology 30 39 12 14 5 0 0 69 19 110
2020 Internal audit 46 39 0 8 8 0 0 84 16 10
2020 Evaluation 45 45 0 9 0 0 0 91 9 10
2020 Data sciences 33 33 17 10 4 2 0 68 15 85
2020 Policy 44 37 8 7 4 0 0 81 11 485
2020 Project management 31 37 18 11 2 0 1 69 13 140
2020 Other services to the public 44 26 15 7 5 0 3 72 13 30
2020 None of the above 35 24 20 10 7 4 0 61 18 115
2019 Client contact centre 8 39 29 17 7 0 0 47 24 30
2019 Federal regulators 31 38 11 14 5 0 0 70 19 35
2019 Compliance, inspection and enforcement 17 33 23 22 5 0 0 49 27 20
2019 Communications or public affairs 43 30 10 9 8 0 0 74 17 100
2019 Access to information and privacy 7 38 17 23 15 0 0 45 38 15
2019 Security 49 11 12 20 8 0 0 60 27 15
2019 Science and technology 28 35 15 13 8 0 0 64 21 980
2019 Library services 43 18 0 31 8 0 0 61 39 10
2019 Administration and operations 34 35 12 12 6 0 0 70 18 270
2019 Human resources 27 45 9 13 6 0 0 72 19 110
2019 Financial management 41 30 14 11 4 1 0 72 14 105
2019 Procurement 38 40 20 3 0 0 0 78 3 35
2019 Real property 50 34 5 12 0 0 0 83 12 40
2019 Material management 13 13 38 10 26 0 0 26 36 10
2019 Information management 27 36 17 11 5 2 1 66 17 60
2019 Information technology 26 32 16 13 12 1 1 59 25 105
2019 Internal audit 7 58 15 20 0 0 0 65 20 15
2019 Data sciences 28 37 19 10 6 0 0 65 16 75
2019 Policy 36 39 9 12 4 0 0 75 16 410
2019 Project management 29 33 15 15 7 1 1 63 22 140
2019 Other services to the public 34 36 13 11 6 0 0 70 17 45
2019 None of the above 37 35 10 12 7 1 0 72 19 155

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 27 14 15 0 0 0 71 15 20
2024 Intelligence analysts 87 6 0 0 7 0 0 93 7 10
2024 Federal regulators 30 50 9 7 4 0 0 80 11 40
2024 Compliance, inspection and enforcement 54 26 4 12 4 0 0 79 16 25
2024 Communications or public affairs 39 37 12 9 3 0 0 76 12 125
2024 Security 27 41 10 11 12 0 0 68 23 30
2024 Science and technology 37 43 9 7 4 0 0 80 11 1040
2024 Library services 46 38 16 0 0 0 0 84 0 10
2024 Administration and operations 35 38 9 10 7 0 0 74 18 315
2024 Human resources 44 38 5 9 4 0 0 82 13 170
2024 Financial management 35 44 9 9 2 0 0 79 11 105
2024 Procurement 41 36 15 2 0 5 0 81 3 30
2024 Real property 28 32 12 17 11 0 0 60 28 50
2024 Material management 12 21 24 36 7 0 0 33 43 10
2024 Information management 38 42 7 5 6 0 1 82 11 60
2024 Information technology 37 46 5 8 4 0 0 83 13 140
2024 Internal audit 23 46 6 7 18 0 0 69 25 15
2024 Evaluation 47 48 4 0 0 0 0 96 0 20
2024 Data sciences 46 41 6 5 2 0 0 87 7 130
2024 Policy 30 40 9 14 7 0 0 69 21 665
2024 Project management 36 39 7 12 5 0 0 76 17 185
2024 Other services to the public 51 38 5 6 0 0 0 89 6 45
2024 None of the above 36 41 9 10 4 0 0 77 14 150
2022 Client contact centre 42 49 3 0 7 0 0 91 7 30
2022 Federal regulators 35 34 5 14 12 0 0 69 26 40
2022 Compliance, inspection and enforcement 47 38 2 12 0 0 0 86 12 35
2022 Communications or public affairs 41 39 8 7 5 0 0 80 12 115
2022 Access to information and privacy 55 45 0 0 0 0 0 100 0 10
2022 Security 23 37 24 8 8 0 0 60 16 15
2022 Science and technology 38 43 8 8 3 0 0 81 11 925
2022 Library services 48 30 9 14 0 0 0 78 14 10
2022 Administration and operations 35 41 8 10 5 0 0 77 15 255
2022 Human resources 42 43 4 9 2 0 0 85 11 130
2022 Financial management 39 41 7 9 5 0 0 79 14 80
2022 Procurement 42 40 2 15 0 0 0 82 15 30
2022 Real property 28 45 15 10 2 0 0 73 12 35
2022 Material management 8 45 10 23 14 0 0 52 37 10
2022 Information management 36 46 7 7 4 0 0 82 11 40
2022 Information technology 32 42 11 8 7 0 0 74 16 130
2022 Internal audit 32 47 7 13 0 0 0 80 13 15
2022 Evaluation 78 22 0 0 0 0 0 100 0 15
2022 Data sciences 33 46 5 10 6 0 0 79 16 105
2022 Policy 30 40 10 13 6 0 0 70 19 525
2022 Project management 34 44 8 10 4 0 1 78 14 170
2022 Other services to the public 26 49 10 12 2 0 0 75 14 40
2022 None of the above 36 36 10 9 10 0 0 72 18 120
2020 Client contact centre 42 38 12 8 0 0 0 80 8 25
2020 Federal regulators 38 25 10 17 10 0 0 63 27 40
2020 Compliance, inspection and enforcement 40 27 12 10 10 0 0 68 20 30
2020 Communications or public affairs 37 41 11 6 5 0 1 78 11 100
2020 Security 41 16 25 9 9 0 0 57 17 10
2020 Science and technology 37 42 10 8 3 0 0 79 11 1025
2020 Library services 35 48 0 17 0 0 0 83 17 10
2020 Administration and operations 30 42 12 12 4 0 0 72 16 280
2020 Human resources 37 42 10 10 1 0 0 79 11 90
2020 Financial management 42 43 9 4 3 0 0 85 7 100
2020 Procurement 52 27 5 5 11 0 0 79 16 20
2020 Real property 28 33 14 6 19 0 0 61 25 30
2020 Material management 50 19 14 7 10 0 0 69 16 10
2020 Information management 22 41 23 11 3 0 0 63 14 60
2020 Information technology 26 45 6 12 10 0 0 71 23 110
2020 Internal audit 46 54 0 0 0 0 0 100 0 10
2020 Evaluation 55 45 0 0 0 0 0 100 0 10
2020 Data sciences 39 38 9 8 5 0 0 77 13 85
2020 Policy 33 43 8 13 3 0 0 76 16 480
2020 Project management 31 46 9 12 3 0 0 77 14 145
2020 Other services to the public 26 54 7 6 8 0 0 80 14 30
2020 None of the above 36 37 14 9 4 0 0 73 13 115
2019 Client contact centre 19 48 8 11 9 4 0 70 22 30
2019 Federal regulators 29 46 14 11 0 0 0 75 11 35
2019 Compliance, inspection and enforcement 28 45 11 16 0 0 0 73 16 20
2019 Communications or public affairs 39 33 11 12 5 0 0 72 17 100
2019 Access to information and privacy 15 63 0 22 0 0 0 78 22 15
2019 Security 47 19 7 13 14 0 0 66 27 15
2019 Science and technology 34 41 12 10 3 0 0 75 13 980
2019 Library services 28 48 0 24 0 0 0 76 24 10
2019 Administration and operations 35 33 11 15 6 0 0 68 21 270
2019 Human resources 30 44 14 7 5 0 0 75 11 105
2019 Financial management 39 41 7 9 3 1 0 81 12 105
2019 Procurement 44 34 17 4 0 0 0 78 4 35
2019 Real property 40 39 9 10 2 0 0 78 12 40
2019 Material management 7 33 19 29 13 0 0 39 42 10
2019 Information management 25 43 17 12 3 0 0 68 15 65
2019 Information technology 24 36 16 13 11 1 0 60 24 105
2019 Internal audit 21 58 0 6 15 0 0 80 20 15
2019 Data sciences 28 42 17 5 8 0 0 70 13 75
2019 Policy 23 40 12 20 5 1 1 63 25 410
2019 Project management 24 48 13 10 5 0 0 72 15 140
2019 Other services to the public 29 42 15 8 6 0 0 71 14 45
2019 None of the above 38 31 11 14 5 0 0 69 20 150

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 47 4 5 0 0 0 91 5 20
2024 Intelligence analysts 81 12 0 7 0 0 0 93 7 10
2024 Federal regulators 40 36 10 5 9 0 0 77 14 40
2024 Compliance, inspection and enforcement 53 28 8 7 4 0 0 81 11 25
2024 Communications or public affairs 50 28 9 10 3 1 0 78 13 125
2024 Security 42 21 13 12 12 0 0 64 24 30
2024 Science and technology 42 32 12 8 6 0 0 75 13 1040
2024 Library services 54 22 0 10 14 0 0 76 24 10
2024 Administration and operations 49 32 7 5 6 0 0 82 11 310
2024 Human resources 47 29 9 8 7 0 0 75 15 170
2024 Financial management 50 28 10 8 3 0 0 78 12 105
2024 Procurement 43 37 10 6 4 0 0 80 10 30
2024 Real property 55 16 13 9 6 0 0 72 15 50
2024 Material management 40 15 19 0 26 0 0 55 26 10
2024 Information management 42 47 2 3 4 2 0 91 7 60
2024 Information technology 59 27 7 4 3 0 0 86 7 140
2024 Internal audit 33 38 11 0 18 0 0 71 18 15
2024 Evaluation 53 25 5 12 5 0 0 78 17 20
2024 Data sciences 51 36 7 4 3 0 0 86 6 130
2024 Policy 46 32 7 10 5 0 0 78 15 665
2024 Project management 48 30 9 8 5 0 0 78 13 185
2024 Other services to the public 63 26 4 0 7 0 0 88 7 45
2024 None of the above 44 33 9 5 8 1 1 78 13 150
2022 Client contact centre 47 20 23 7 4 0 0 66 10 30
2022 Federal regulators 46 28 12 4 9 0 0 74 13 40
2022 Compliance, inspection and enforcement 48 26 11 8 7 0 0 74 15 35
2022 Communications or public affairs 51 32 4 8 5 0 0 83 14 115
2022 Access to information and privacy 94 6 0 0 0 0 0 100 0 10
2022 Security 40 32 24 0 4 0 0 72 4 15
2022 Science and technology 44 31 12 7 5 0 0 75 12 925
2022 Library services 58 19 0 9 14 0 0 77 23 10
2022 Administration and operations 55 24 7 9 5 0 0 79 14 250
2022 Human resources 46 34 7 8 4 0 1 80 13 130
2022 Financial management 43 27 12 9 9 0 0 70 18 80
2022 Procurement 58 28 4 0 11 0 0 86 11 30
2022 Real property 40 23 23 9 5 0 0 63 14 35
2022 Material management 61 21 0 0 18 0 0 82 18 10
2022 Information management 47 32 7 7 5 3 0 81 12 40
2022 Information technology 43 29 17 8 2 1 1 73 10 130
2022 Internal audit 38 30 20 6 6 0 0 68 12 15
2022 Evaluation 72 23 0 5 0 0 0 95 5 15
2022 Data sciences 45 37 10 5 3 1 0 82 7 105
2022 Policy 44 34 8 9 4 0 0 78 14 525
2022 Project management 44 28 15 6 7 0 0 72 13 170
2022 Other services to the public 37 35 17 6 5 0 0 73 11 40
2022 None of the above 45 30 12 4 9 0 0 75 13 120
2020 Client contact centre 41 36 15 8 0 0 0 77 8 25
2020 Federal regulators 43 33 14 0 9 0 0 77 9 40
2020 Compliance, inspection and enforcement 44 20 17 6 7 0 6 68 14 30
2020 Communications or public affairs 45 33 12 4 4 0 1 79 8 100
2020 Security 41 34 25 0 0 0 0 75 0 10
2020 Science and technology 44 32 14 6 4 0 1 76 10 1035
2020 Library services 35 57 0 0 8 0 0 92 8 10
2020 Administration and operations 47 30 11 6 6 0 0 77 12 285
2020 Human resources 47 34 8 3 6 2 0 83 9 90
2020 Financial management 52 32 9 4 3 0 0 85 7 100
2020 Procurement 63 13 20 0 0 4 0 79 0 20
2020 Real property 56 19 5 14 7 0 0 75 20 30
2020 Material management 40 29 5 7 19 0 0 69 26 10
2020 Information management 45 35 14 3 3 0 0 80 7 60
2020 Information technology 48 23 9 10 7 3 0 73 18 110
2020 Internal audit 70 16 6 0 8 0 0 86 8 10
2020 Evaluation 36 55 9 0 0 0 0 91 0 10
2020 Data sciences 34 45 10 6 5 0 0 79 11 85
2020 Policy 52 29 8 7 3 0 0 81 11 485
2020 Project management 46 33 14 6 1 1 1 79 7 145
2020 Other services to the public 53 16 10 7 8 3 3 74 15 30
2020 None of the above 47 25 10 11 4 1 2 74 15 115
2019 Client contact centre 35 38 12 7 7 0 0 74 14 30
2019 Federal regulators 47 30 6 12 6 0 0 77 17 35
2019 Compliance, inspection and enforcement 39 23 22 10 0 6 0 66 11 20
2019 Communications or public affairs 47 30 7 7 9 0 1 77 15 100
2019 Access to information and privacy 22 38 17 16 7 0 0 60 23 15
2019 Security 34 22 19 12 13 0 0 56 25 15
2019 Science and technology 42 32 13 7 5 0 1 75 12 980
2019 Library services 43 33 0 17 8 0 0 76 24 10
2019 Administration and operations 45 30 9 9 6 0 1 76 15 270
2019 Human resources 40 35 9 7 7 1 0 76 15 110
2019 Financial management 50 26 10 7 3 3 0 79 11 105
2019 Procurement 59 24 8 5 5 0 0 82 10 35
2019 Real property 54 34 7 5 0 0 0 88 5 40
2019 Material management 26 13 25 0 36 0 0 39 36 10
2019 Information management 23 46 12 12 7 0 1 69 19 65
2019 Information technology 39 25 19 10 7 1 0 64 17 105
2019 Internal audit 28 45 6 21 0 0 0 74 21 15
2019 Data sciences 30 42 15 8 5 0 0 72 13 75
2019 Policy 40 33 9 11 5 1 1 75 16 410
2019 Project management 39 33 11 10 6 1 0 73 16 140
2019 Other services to the public 58 24 4 9 5 0 0 82 14 45
2019 None of the above 42 30 12 8 5 1 1 74 14 155

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 51 5 18 5 0 0 72 23 20
2024 Intelligence analysts 51 35 14 0 0 0 0 86 0 10
2024 Federal regulators 39 35 12 4 10 0 0 74 14 40
2024 Compliance, inspection and enforcement 24 29 12 27 8 0 0 53 35 25
2024 Communications or public affairs 33 42 11 4 7 1 2 77 12 125
2024 Security 26 45 22 7 0 0 0 72 7 30
2024 Science and technology 35 38 13 9 3 0 1 74 13 1040
2024 Library services 18 44 27 0 10 0 0 63 10 10
2024 Administration and operations 34 35 14 10 6 0 1 70 16 315
2024 Human resources 24 47 10 10 9 0 0 72 18 170
2024 Financial management 34 37 10 15 4 0 0 71 19 105
2024 Procurement 50 36 6 2 5 0 0 86 7 30
2024 Real property 31 27 8 24 8 0 2 59 33 50
2024 Material management 27 32 17 24 0 0 0 59 24 10
2024 Information management 33 44 1 14 7 0 1 77 21 60
2024 Information technology 33 46 11 6 5 1 0 79 11 140
2024 Internal audit 29 48 5 13 5 0 0 77 18 15
2024 Evaluation 47 38 9 6 0 0 0 85 6 20
2024 Data sciences 32 45 10 8 5 0 1 77 13 130
2024 Policy 26 38 14 16 6 0 0 64 22 665
2024 Project management 32 36 13 12 7 0 0 68 19 185
2024 Other services to the public 35 48 4 13 0 0 0 83 13 45
2024 None of the above 26 43 17 8 3 0 3 70 12 150
2022 Client contact centre 41 42 13 0 3 0 0 84 3 30
2022 Federal regulators 27 37 12 12 13 0 0 63 25 40
2022 Compliance, inspection and enforcement 47 31 5 13 3 0 0 79 16 35
2022 Communications or public affairs 36 43 7 9 4 0 1 80 14 115
2022 Access to information and privacy 49 31 20 0 0 0 0 80 0 10
2022 Security 22 55 0 15 8 0 0 77 23 15
2022 Science and technology 36 40 10 8 3 0 2 78 12 925
2022 Library services 39 53 0 9 0 0 0 91 9 10
2022 Administration and operations 35 35 12 10 7 0 0 71 17 255
2022 Human resources 38 29 13 13 4 0 3 69 17 130
2022 Financial management 24 47 11 10 8 0 0 71 18 80
2022 Procurement 28 42 13 11 4 0 3 72 15 30
2022 Real property 34 44 9 4 5 0 3 81 10 35
2022 Material management 19 40 24 17 0 0 0 59 17 10
2022 Information management 26 56 5 14 0 0 0 82 14 40
2022 Information technology 30 36 16 13 5 0 0 66 19 125
2022 Internal audit 78 7 7 8 0 0 0 85 8 15
2022 Evaluation 55 45 0 0 0 0 0 100 0 15
2022 Data sciences 31 48 6 8 6 0 1 80 14 105
2022 Policy 27 35 17 15 5 0 0 62 21 520
2022 Project management 34 42 7 12 5 1 0 76 16 170
2022 Other services to the public 35 35 15 11 4 0 0 71 15 40
2022 None of the above 32 34 11 14 7 2 1 67 21 120
2020 Client contact centre 36 39 21 4 0 0 0 75 4 25
2020 Federal regulators 46 24 5 9 16 0 0 70 25 40
2020 Compliance, inspection and enforcement 42 39 3 11 6 0 0 80 17 30
2020 Communications or public affairs 43 32 8 10 4 0 2 77 15 95
2020 Security 58 16 17 0 9 0 0 74 9 10
2020 Science and technology 36 42 10 8 2 0 1 80 10 1030
2020 Library services 26 25 31 9 0 0 9 56 10 10
2020 Administration and operations 34 37 13 10 4 0 3 73 14 285
2020 Human resources 30 41 10 10 6 0 4 74 16 90
2020 Financial management 41 41 5 9 0 0 3 85 9 100
2020 Procurement 44 30 13 9 4 0 0 74 13 20
2020 Real property 25 35 10 12 19 0 0 59 31 30
2020 Material management 23 31 10 16 19 0 0 55 36 10
2020 Information management 29 46 10 9 5 0 2 76 14 60
2020 Information technology 21 43 16 14 6 0 0 64 20 110
2020 Internal audit 54 38 0 0 8 0 0 92 8 10
2020 Evaluation 27 36 18 18 0 0 0 64 18 10
2020 Data sciences 42 40 10 7 2 0 0 81 9 85
2020 Policy 28 43 13 11 4 0 1 72 15 485
2020 Project management 34 31 16 13 3 0 2 67 17 145
2020 Other services to the public 36 50 7 6 0 0 0 86 6 30
2020 None of the above 36 40 13 8 2 0 1 77 10 115
2019 Client contact centre 19 34 11 20 16 0 0 53 36 30
2019 Federal regulators 23 29 15 25 8 0 0 52 34 35
2019 Compliance, inspection and enforcement 28 40 5 22 5 0 0 68 27 20
2019 Communications or public affairs 42 38 9 7 5 0 0 80 11 100
2019 Access to information and privacy 15 62 8 7 7 0 0 77 15 15
2019 Security 35 24 13 13 14 0 0 60 27 15
2019 Science and technology 37 38 12 10 2 0 0 75 12 980
2019 Library services 23 58 11 8 0 0 0 81 8 10
2019 Administration and operations 37 36 12 10 3 0 1 74 14 270
2019 Human resources 33 43 13 10 1 1 0 76 11 105
2019 Financial management 41 38 11 7 3 0 0 79 10 105
2019 Procurement 40 38 15 3 4 0 0 78 7 35
2019 Real property 34 38 15 9 2 0 2 73 12 40
2019 Material management 42 39 19 0 0 0 0 81 0 10
2019 Information management 23 40 14 15 3 0 4 66 19 65
2019 Information technology 19 41 18 13 9 0 1 60 21 105
2019 Internal audit 44 50 0 0 7 0 0 93 7 15
2019 Data sciences 28 35 9 19 5 0 3 65 25 75
2019 Policy 23 40 16 15 5 0 1 64 20 410
2019 Project management 29 40 13 12 4 0 1 70 17 140
2019 Other services to the public 43 35 16 4 2 0 0 78 6 45
2019 None of the above 37 36 13 9 5 0 0 73 14 155

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 22 5 8 0 4 0 86 9 20
2024 Intelligence analysts 92 0 0 0 0 0 8 100 0 10
2024 Federal regulators 44 26 16 6 5 0 3 72 11 40
2024 Compliance, inspection and enforcement 59 8 17 8 8 0 0 68 16 25
2024 Communications or public affairs 58 20 14 4 1 3 1 81 5 125
2024 Security 46 21 5 17 10 0 0 68 27 30
2024 Science and technology 52 25 11 6 5 1 1 78 11 1040
2024 Library services 49 16 10 0 14 0 10 73 16 10
2024 Administration and operations 56 20 11 5 6 1 1 78 11 315
2024 Human resources 55 19 9 7 7 2 1 77 14 170
2024 Financial management 57 21 11 2 8 1 1 79 10 105
2024 Procurement 49 26 21 0 0 0 4 78 0 30
2024 Real property 53 22 12 4 7 2 0 76 11 50
2024 Material management 43 13 18 0 26 0 0 56 26 10
2024 Information management 59 28 5 3 3 2 1 89 6 60
2024 Information technology 68 23 6 2 2 0 0 91 3 140
2024 Internal audit 53 18 11 0 18 0 0 71 18 15
2024 Evaluation 64 24 0 0 7 0 5 93 7 20
2024 Data sciences 65 22 6 4 3 1 0 87 7 130
2024 Policy 58 22 9 5 5 1 0 81 10 665
2024 Project management 58 23 9 3 6 0 0 82 9 185
2024 Other services to the public 66 20 6 4 4 0 0 86 8 45
2024 None of the above 46 26 10 4 7 4 3 77 12 150
2022 Client contact centre 59 15 13 3 4 7 0 79 7 30
2022 Federal regulators 53 23 12 3 7 0 2 78 10 40
2022 Compliance, inspection and enforcement 60 19 16 0 3 3 0 81 3 35
2022 Communications or public affairs 64 14 10 9 3 0 1 79 11 115
2022 Access to information and privacy 83 17 0 0 0 0 0 100 0 10
2022 Security 48 31 18 4 0 0 0 78 4 15
2022 Science and technology 53 24 13 4 4 2 0 79 8 925
2022 Library services 51 26 0 7 7 9 0 84 16 10
2022 Administration and operations 61 15 11 5 5 1 1 78 10 255
2022 Human resources 60 19 7 5 2 3 4 85 8 130
2022 Financial management 44 27 13 3 6 6 1 76 10 80
2022 Procurement 70 21 5 0 4 0 0 91 4 30
2022 Real property 48 23 16 5 5 2 0 73 10 35
2022 Material management 61 14 17 0 8 0 0 75 8 10
2022 Information management 49 30 9 5 7 0 0 79 12 40
2022 Information technology 47 32 13 5 1 2 1 81 6 130
2022 Internal audit 64 15 20 0 0 0 0 80 0 15
2022 Evaluation 78 22 0 0 0 0 0 100 0 15
2022 Data sciences 48 30 9 2 5 4 3 82 8 105
2022 Policy 60 21 7 6 3 2 1 83 10 525
2022 Project management 55 25 11 4 4 0 1 81 8 170
2022 Other services to the public 45 28 17 5 2 0 2 75 7 40
2022 None of the above 46 25 12 4 9 3 1 74 13 120
2020 Client contact centre 50 31 11 8 0 0 0 81 8 25
2020 Federal regulators 43 30 17 0 7 2 0 75 7 40
2020 Compliance, inspection and enforcement 41 20 23 3 3 0 9 68 7 30
2020 Communications or public affairs 53 25 11 4 5 1 0 79 9 100
2020 Security 59 16 0 9 9 8 0 81 19 10
2020 Science and technology 51 25 12 5 5 1 1 78 9 1030
2020 Library services 49 0 17 17 9 9 0 53 28 10
2020 Administration and operations 56 20 11 5 6 0 1 78 11 285
2020 Human resources 41 25 15 5 6 5 2 72 12 90
2020 Financial management 54 26 12 1 4 2 1 83 5 95
2020 Procurement 59 26 4 0 7 4 0 89 7 20
2020 Real property 48 23 10 10 10 0 0 70 19 30
2020 Material management 40 19 21 0 10 0 10 66 11 10
2020 Information management 50 28 9 2 3 5 3 85 5 60
2020 Information technology 51 25 11 5 7 1 0 76 12 110
2020 Internal audit 70 16 6 0 8 0 0 86 8 10
2020 Evaluation 45 45 9 0 0 0 0 91 0 10
2020 Data sciences 44 28 21 1 3 1 1 74 4 85
2020 Policy 57 22 10 5 4 1 1 81 9 485
2020 Project management 51 25 16 4 3 1 0 77 7 145
2020 Other services to the public 56 13 13 7 5 3 3 74 12 30
2020 None of the above 53 17 10 6 6 4 3 76 13 115

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 35 21 8 18 4 0 51 28 20
2024 Intelligence analysts 51 32 8 0 0 0 8 91 0 10
2024 Federal regulators 22 33 13 22 10 0 0 55 32 40
2024 Compliance, inspection and enforcement 18 29 29 11 4 7 0 51 17 25
2024 Communications or public affairs 28 38 15 5 10 4 0 69 16 125
2024 Security 21 26 24 23 0 6 0 50 25 30
2024 Science and technology 19 28 19 17 13 4 0 49 31 1040
2024 Library services 8 36 31 0 14 10 0 49 16 10
2024 Administration and operations 26 32 19 11 8 4 0 60 20 315
2024 Human resources 21 34 19 10 12 4 0 58 23 170
2024 Financial management 24 27 20 14 9 5 0 54 24 105
2024 Procurement 31 38 13 12 2 2 0 71 15 30
2024 Real property 31 22 21 13 10 3 0 55 24 50
2024 Material management 40 0 0 25 35 0 0 40 60 10
2024 Information management 22 32 22 10 7 5 2 59 18 60
2024 Information technology 23 43 14 12 7 1 0 67 19 140
2024 Internal audit 18 40 6 20 5 12 0 65 28 15
2024 Evaluation 22 57 7 5 0 10 0 87 5 20
2024 Data sciences 24 34 15 16 7 4 0 61 24 130
2024 Policy 22 34 16 15 10 3 0 58 26 665
2024 Project management 24 28 18 14 12 4 0 54 27 185
2024 Other services to the public 30 34 10 18 8 0 0 65 26 45
2024 None of the above 22 33 15 10 14 6 0 58 26 150
2022 Client contact centre 35 23 22 17 3 0 0 58 20 30
2022 Federal regulators 13 35 22 17 12 2 0 48 29 40
2022 Compliance, inspection and enforcement 26 33 17 13 8 3 0 61 22 35
2022 Communications or public affairs 38 26 16 12 4 4 0 66 17 115
2022 Access to information and privacy 36 25 30 0 0 8 0 67 0 10
2022 Security 13 60 11 0 15 0 0 74 15 15
2022 Science and technology 22 32 18 14 11 3 0 55 26 925
2022 Library services 7 32 16 17 14 14 0 45 36 10
2022 Administration and operations 29 35 15 10 6 4 1 67 17 255
2022 Human resources 27 31 18 6 7 10 0 65 15 130
2022 Financial management 14 37 24 9 8 9 0 56 18 80
2022 Procurement 31 41 2 10 9 7 0 77 20 30
2022 Real property 19 53 13 5 5 2 3 76 11 35
2022 Material management 35 17 12 16 19 0 0 52 35 10
2022 Information management 23 28 18 15 12 5 0 53 28 40
2022 Information technology 28 28 17 12 12 3 0 58 25 130
2022 Internal audit 42 20 24 8 7 0 0 61 15 15
2022 Evaluation 43 46 11 0 0 0 0 89 0 15
2022 Data sciences 20 43 13 10 8 6 0 67 19 105
2022 Policy 19 38 18 13 8 5 0 60 22 525
2022 Project management 21 32 20 15 8 3 0 55 24 170
2022 Other services to the public 20 40 26 9 2 0 2 61 12 40
2022 None of the above 26 26 17 14 14 3 1 54 29 120
2020 Client contact centre 16 53 27 4 0 0 0 69 4 25
2020 Federal regulators 22 33 20 12 9 5 0 58 22 40
2020 Compliance, inspection and enforcement 28 14 28 7 16 7 0 45 25 30
2020 Communications or public affairs 27 33 25 6 7 2 0 61 13 100
2020 Security 17 25 26 9 16 8 0 45 27 10
2020 Science and technology 21 36 17 13 10 3 0 58 24 1035
2020 Library services 17 17 17 40 8 0 0 35 48 10
2020 Administration and operations 32 27 19 12 7 4 0 61 19 285
2020 Human resources 16 37 21 7 10 8 1 59 19 90
2020 Financial management 21 45 16 8 6 4 0 70 14 100
2020 Procurement 30 27 9 21 14 0 0 57 34 20
2020 Real property 32 22 20 20 3 3 0 56 24 30
2020 Material management 14 56 14 0 16 0 0 69 16 10
2020 Information management 25 35 19 7 9 7 0 63 17 60
2020 Information technology 15 30 23 17 10 6 0 47 28 110
2020 Internal audit 47 46 0 0 8 0 0 92 8 10
2020 Evaluation 27 55 18 0 0 0 0 82 0 10
2020 Data sciences 29 26 22 14 5 3 1 58 20 85
2020 Policy 26 36 16 13 5 4 0 64 19 485
2020 Project management 23 29 17 19 6 5 1 55 27 145
2020 Other services to the public 33 33 8 11 8 7 0 71 21 30
2020 None of the above 27 27 17 16 7 2 3 57 25 115
2019 Client contact centre 6 36 19 16 14 9 0 45 34 30
2019 Federal regulators 17 32 17 6 28 0 0 49 34 35
2019 Compliance, inspection and enforcement 10 22 11 45 5 6 0 35 53 20
2019 Communications or public affairs 30 34 17 6 9 5 0 66 16 100
2019 Access to information and privacy 16 31 24 7 22 0 0 46 29 15
2019 Security 13 23 39 6 19 0 0 36 25 15
2019 Science and technology 21 29 19 15 14 2 0 51 29 985
2019 Library services 8 25 35 24 8 0 0 33 32 10
2019 Administration and operations 25 29 18 14 10 4 0 56 25 270
2019 Human resources 21 29 21 20 6 4 0 52 27 110
2019 Financial management 26 35 17 17 5 2 0 62 22 105
2019 Procurement 23 47 14 15 0 0 0 71 15 35
2019 Real property 36 29 23 5 5 0 2 66 10 35
2019 Material management 13 45 6 0 36 0 0 59 36 10
2019 Information management 11 37 24 14 9 5 1 51 24 60
2019 Information technology 11 27 19 26 13 4 0 40 41 105
2019 Internal audit 36 38 19 7 0 0 0 74 7 15
2019 Data sciences 21 30 14 17 10 8 0 55 29 75
2019 Policy 22 36 17 15 6 3 0 60 22 410
2019 Project management 22 35 11 13 16 2 0 58 30 140
2019 Other services to the public 23 29 28 9 7 4 0 54 16 45
2019 None of the above 30 29 12 14 7 8 0 63 23 155

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 22 16 9 14 0 9 33 67 20
2024 Intelligence analysts 33 0 8 5 13 0 41 56 44 10
2024 Federal regulators 47 20 9 10 9 0 5 50 50 40
2024 Compliance, inspection and enforcement 46 31 4 3 8 0 8 50 50 25
2024 Communications or public affairs 38 24 17 7 9 1 5 40 60 125
2024 Security 33 35 14 3 9 0 6 36 64 30
2024 Science and technology 43 28 12 5 4 1 7 47 53 1040
2024 Library services 62 0 0 0 10 6 21 86 14 10
2024 Administration and operations 43 21 12 6 8 2 8 48 52 315
2024 Human resources 46 24 13 6 6 0 5 48 52 170
2024 Financial management 42 30 11 7 5 1 5 44 56 105
2024 Procurement 51 28 7 4 7 0 4 53 47 30
2024 Real property 51 17 8 4 9 3 8 57 43 50
2024 Material management 33 25 17 12 7 0 7 35 65 10
2024 Information management 40 24 16 9 3 1 8 44 56 60
2024 Information technology 51 21 10 7 5 2 4 54 46 140
2024 Internal audit 36 21 20 5 5 6 6 41 59 15
2024 Evaluation 43 24 17 5 0 0 11 48 52 20
2024 Data sciences 49 19 14 3 2 1 11 56 44 130
2024 Policy 38 28 15 7 8 1 3 40 60 665
2024 Project management 38 20 20 8 7 1 6 41 59 185
2024 Other services to the public 40 26 20 0 9 0 4 42 58 45
2024 None of the above 43 21 17 5 8 0 7 46 54 150
2022 Client contact centre 49 13 12 6 10 0 10 30
2022 Federal regulators 33 34 8 4 15 6 0 40
2022 Compliance, inspection and enforcement 55 24 5 7 2 3 3 35
2022 Communications or public affairs 53 20 15 5 5 0 2 115
2022 Access to information and privacy 36 35 20 0 8 0 0 10
2022 Security 34 42 10 8 0 0 5 15
2022 Science and technology 46 26 13 5 4 1 5 925
2022 Library services 63 7 0 0 0 22 8 10
2022 Administration and operations 53 21 14 4 2 1 5 250
2022 Human resources 42 26 13 7 6 1 6 130
2022 Financial management 46 16 16 8 7 1 5 80
2022 Procurement 41 22 9 5 4 3 17 30
2022 Real property 45 23 10 0 4 2 15 35
2022 Material management 26 24 15 10 6 0 19 10
2022 Information management 59 19 7 5 4 2 4 40
2022 Information technology 59 14 14 6 2 1 3 130
2022 Internal audit 32 47 13 0 8 0 0 15
2022 Evaluation 56 21 12 11 0 0 0 15
2022 Data sciences 38 30 11 6 3 0 12 105
2022 Policy 34 30 19 8 4 1 4 525
2022 Project management 46 26 16 5 3 0 4 170
2022 Other services to the public 48 19 19 2 2 6 4 40
2022 None of the above 54 22 12 4 6 0 3 120
2020 Client contact centre 52 21 16 0 0 0 12 25
2020 Federal regulators 50 24 14 2 7 0 2 40
2020 Compliance, inspection and enforcement 55 19 13 3 0 0 10 30
2020 Communications or public affairs 55 18 18 3 4 0 1 100
2020 Security 75 16 9 0 0 0 0 10
2020 Science and technology 49 26 13 5 2 1 4 1035
2020 Library services 74 9 0 8 0 0 9 10
2020 Administration and operations 55 20 12 6 3 1 3 285
2020 Human resources 53 17 12 4 5 2 6 90
2020 Financial management 55 20 13 4 3 2 3 100
2020 Procurement 48 35 9 0 9 0 0 20
2020 Real property 51 23 20 0 0 0 6 30
2020 Material management 60 21 10 0 0 0 10 10
2020 Information management 50 23 16 2 0 3 7 60
2020 Information technology 55 27 9 4 2 2 2 110
2020 Internal audit 54 6 16 0 23 0 0 10
2020 Evaluation 45 45 0 9 0 0 0 10
2020 Data sciences 48 30 12 1 1 3 5 85
2020 Policy 44 25 16 7 6 1 2 485
2020 Project management 45 20 20 5 3 0 6 145
2020 Other services to the public 50 32 9 3 3 0 3 30
2020 None of the above 46 28 8 3 6 0 8 115
2019 Client contact centre 46 11 19 12 6 3 3 30
2019 Federal regulators 31 32 23 6 6 0 3 35
2019 Compliance, inspection and enforcement 39 21 29 0 5 0 6 20
2019 Communications or public affairs 55 25 11 2 4 0 3 100
2019 Access to information and privacy 61 23 7 8 0 0 0 15
2019 Security 27 36 6 12 6 0 12 15
2019 Science and technology 52 25 11 4 2 1 4 985
2019 Library services 70 23 8 0 0 0 0 10
2019 Administration and operations 51 23 12 5 3 2 4 270
2019 Human resources 54 22 11 3 2 0 9 110
2019 Financial management 53 17 17 4 3 2 5 105
2019 Procurement 43 26 14 5 7 0 5 35
2019 Real property 64 19 10 5 2 0 0 40
2019 Material management 65 13 22 0 0 0 0 10
2019 Information management 60 21 12 2 3 0 3 65
2019 Information technology 54 23 11 2 4 4 2 105
2019 Internal audit 70 22 0 8 0 0 0 15
2019 Data sciences 51 22 11 7 3 1 6 75
2019 Policy 44 26 18 5 3 1 3 410
2019 Project management 50 24 14 7 0 2 4 140
2019 Other services to the public 58 22 15 0 0 0 5 45
2019 None of the above 50 22 13 5 1 2 7 155

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 9 4 0 6 0 22 75 25 20
2024 Intelligence analysts 36 6 0 0 6 0 52 75 25 10
2024 Federal regulators 42 24 5 7 9 0 13 48 52 40
2024 Compliance, inspection and enforcement 46 10 4 4 3 0 33 70 30 25
2024 Communications or public affairs 47 17 5 3 12 1 14 56 44 125
2024 Security 58 13 0 3 13 0 13 67 33 30
2024 Science and technology 55 11 8 4 4 3 16 68 32 1040
2024 Library services 36 5 33 0 0 10 16 48 52 10
2024 Administration and operations 48 12 8 5 4 1 21 62 38 315
2024 Human resources 51 7 7 4 11 1 18 63 37 170
2024 Financial management 57 7 9 5 4 1 17 70 30 105
2024 Procurement 53 7 14 4 2 6 13 66 34 30
2024 Real property 42 16 1 3 17 7 13 53 47 50
2024 Material management 70 12 0 7 0 0 12 79 21 10
2024 Information management 50 14 14 6 2 1 14 59 41 60
2024 Information technology 55 15 7 2 10 3 8 62 38 140
2024 Internal audit 46 6 7 7 12 6 17 60 40 15
2024 Evaluation 59 14 0 6 0 0 21 75 25 20
2024 Data sciences 56 8 11 4 6 1 13 65 35 130
2024 Policy 47 10 13 8 10 1 11 53 47 665
2024 Project management 44 10 10 6 9 4 17 56 44 185
2024 Other services to the public 52 4 8 4 4 5 23 73 27 45
2024 None of the above 50 7 6 6 9 2 20 64 36 150

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 5 15 0 4 14 8 70 30 20
2024 Intelligence analysts 55 0 6 0 0 0 38 90 10 10
2024 Federal regulators 61 14 5 2 5 6 7 71 29 40
2024 Compliance, inspection and enforcement 62 19 0 0 4 3 12 73 27 25
2024 Communications or public affairs 67 7 8 4 0 5 8 77 23 125
2024 Security 74 9 3 0 4 4 6 82 18 30
2024 Science and technology 67 10 5 2 3 5 7 77 23 1040
2024 Library services 69 0 0 0 10 0 21 87 13 10
2024 Administration and operations 67 9 3 3 4 3 10 78 22 315
2024 Human resources 64 7 7 4 6 2 10 73 27 170
2024 Financial management 65 9 2 2 6 5 10 77 23 105
2024 Procurement 63 18 0 0 2 8 9 75 25 30
2024 Real property 57 9 2 7 10 7 9 67 33 50
2024 Material management 87 0 0 0 7 0 7 93 7 10
2024 Information management 71 8 5 5 1 5 4 79 21 60
2024 Information technology 72 11 4 3 3 4 4 78 22 140
2024 Internal audit 35 28 0 0 13 6 17 46 54 15
2024 Evaluation 48 16 7 5 0 9 16 64 36 20
2024 Data sciences 74 5 5 3 1 3 10 85 15 130
2024 Policy 67 11 5 2 3 6 6 76 24 665
2024 Project management 65 10 6 1 4 7 7 75 25 185
2024 Other services to the public 60 8 14 2 2 8 6 70 30 45
2024 None of the above 67 5 8 3 2 6 9 79 21 150
2022 Client contact centre 77 10 0 3 7 0 4 30
2022 Federal regulators 76 9 0 2 6 4 2 40
2022 Compliance, inspection and enforcement 62 18 6 2 0 6 6 35
2022 Communications or public affairs 75 10 5 1 2 3 4 115
2022 Access to information and privacy 94 6 0 0 0 0 0 10
2022 Security 65 20 4 0 0 0 11 15
2022 Science and technology 73 8 4 2 3 5 5 925
2022 Library services 62 0 0 0 0 22 15 10
2022 Administration and operations 73 8 4 3 2 3 6 250
2022 Human resources 73 6 3 3 2 3 10 130
2022 Financial management 63 6 1 5 9 11 5 80
2022 Procurement 66 9 4 0 0 8 13 30
2022 Real property 68 5 2 2 0 2 20 35
2022 Material management 65 0 15 0 0 0 19 10
2022 Information management 77 10 2 2 0 6 2 40
2022 Information technology 74 9 4 2 1 4 6 130
2022 Internal audit 87 13 0 0 0 0 0 15
2022 Evaluation 83 17 0 0 0 0 0 15
2022 Data sciences 71 6 4 2 4 4 9 105
2022 Policy 70 10 5 2 2 5 6 525
2022 Project management 76 6 3 3 2 5 6 170
2022 Other services to the public 60 12 13 4 0 8 2 40
2022 None of the above 72 10 2 2 5 4 5 120
2020 Client contact centre 74 8 6 8 0 0 4 25
2020 Federal regulators 77 12 0 2 7 2 0 40
2020 Compliance, inspection and enforcement 64 13 4 0 3 6 10 30
2020 Communications or public affairs 82 4 4 3 3 2 1 95
2020 Security 83 9 9 0 0 0 0 10
2020 Science and technology 76 8 4 2 3 4 3 1035
2020 Library services 83 0 0 0 8 9 0 10
2020 Administration and operations 77 9 3 2 3 2 4 285
2020 Human resources 71 7 4 3 3 3 8 90
2020 Financial management 78 5 4 4 1 3 5 100
2020 Procurement 87 4 0 4 4 0 0 20
2020 Real property 88 3 0 6 0 0 3 30
2020 Material management 71 19 0 0 0 0 10 10
2020 Information management 74 9 3 2 3 3 5 60
2020 Information technology 72 13 6 1 4 5 1 110
2020 Internal audit 78 6 8 0 0 8 0 10
2020 Evaluation 82 9 0 0 0 0 9 10
2020 Data sciences 73 6 8 0 4 5 4 85
2020 Policy 78 8 4 2 1 4 2 485
2020 Project management 72 10 3 1 1 5 6 145
2020 Other services to the public 86 3 0 3 5 0 3 30
2020 None of the above 75 6 4 1 2 7 6 115
2019 Client contact centre 53 14 10 0 11 3 8 30
2019 Federal regulators 57 11 14 0 6 6 6 35
2019 Compliance, inspection and enforcement 83 0 11 0 0 0 6 20
2019 Communications or public affairs 81 7 3 1 4 2 3 100
2019 Access to information and privacy 67 8 7 8 0 0 8 15
2019 Security 60 12 13 0 0 0 14 15
2019 Science and technology 76 7 4 3 2 5 3 980
2019 Library services 84 0 0 16 0 0 0 10
2019 Administration and operations 73 8 4 4 3 4 4 270
2019 Human resources 76 8 6 1 0 3 7 110
2019 Financial management 76 5 8 2 0 5 5 105
2019 Procurement 71 9 3 5 0 7 5 35
2019 Real property 79 11 0 0 2 7 0 40
2019 Material management 68 6 13 0 13 0 0 10
2019 Information management 75 6 8 1 3 0 7 60
2019 Information technology 65 11 3 3 6 8 4 105
2019 Internal audit 86 6 0 0 8 0 0 15
2019 Data sciences 66 14 1 1 4 8 7 75
2019 Policy 78 9 4 1 2 2 3 410
2019 Project management 70 10 7 2 1 4 5 135
2019 Other services to the public 75 11 2 2 2 0 7 40
2019 None of the above 76 6 1 3 3 2 9 150

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 9 8 0 14 5 4 66 34 20
2024 Intelligence analysts 40 0 15 6 0 0 38 65 35 10
2024 Federal regulators 73 9 2 0 2 2 11 85 15 40
2024 Compliance, inspection and enforcement 62 9 4 0 4 0 21 79 21 25
2024 Communications or public affairs 72 4 6 2 3 1 13 83 17 125
2024 Security 80 11 0 0 0 0 10 88 12 30
2024 Science and technology 71 7 2 1 1 3 15 86 14 1040
2024 Library services 48 8 13 0 21 0 10 54 46 10
2024 Administration and operations 67 8 4 3 3 2 14 79 21 315
2024 Human resources 67 5 6 2 4 1 15 79 21 170
2024 Financial management 64 5 5 1 2 3 20 83 17 105
2024 Procurement 58 15 4 4 2 4 13 69 31 30
2024 Real property 62 7 4 1 4 2 20 79 21 50
2024 Material management 87 0 0 0 0 0 13 100 0 10
2024 Information management 64 7 12 1 3 1 11 73 27 60
2024 Information technology 73 9 2 2 1 2 10 83 17 140
2024 Internal audit 57 7 0 0 0 6 30 89 11 15
2024 Evaluation 64 5 6 0 5 0 20 80 20 20
2024 Data sciences 72 4 3 1 1 1 19 90 10 130
2024 Policy 66 6 3 2 4 2 16 81 19 665
2024 Project management 62 5 7 1 3 3 19 80 20 185
2024 Other services to the public 68 9 2 0 0 0 20 86 14 45
2024 None of the above 65 10 5 0 3 2 15 78 22 150

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 19 14 0 14 14 4 43 57 20
2024 Intelligence analysts 29 0 21 11 0 0 38 47 53 10
2024 Federal regulators 68 10 4 0 4 2 11 79 21 40
2024 Compliance, inspection and enforcement 69 7 4 0 8 3 8 78 22 25
2024 Communications or public affairs 58 11 6 4 8 1 12 67 33 125
2024 Security 48 38 6 3 0 0 6 51 49 30
2024 Science and technology 67 9 4 1 3 3 13 79 21 1040
2024 Library services 56 5 8 0 10 10 10 70 30 10
2024 Administration and operations 56 13 6 5 7 3 12 65 35 315
2024 Human resources 58 8 6 3 7 2 16 70 30 170
2024 Financial management 52 12 6 5 6 3 17 65 35 105
2024 Procurement 57 12 0 4 8 4 15 71 29 30
2024 Real property 62 6 0 3 10 2 18 77 23 50
2024 Material management 75 0 12 0 7 0 7 80 20 10
2024 Information management 67 6 3 7 4 1 12 76 24 60
2024 Information technology 64 14 7 3 4 2 7 70 30 140
2024 Internal audit 37 27 6 0 0 0 30 53 47 15
2024 Evaluation 53 16 6 5 0 0 20 67 33 20
2024 Data sciences 68 7 5 3 2 2 12 79 21 130
2024 Policy 55 10 8 4 7 2 14 66 34 665
2024 Project management 48 13 11 3 6 2 16 59 41 185
2024 Other services to the public 57 12 8 4 2 0 18 69 31 45
2024 None of the above 58 13 5 0 6 4 15 71 29 150

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 35 10 4 33 10 0 48 41 20
2024 Intelligence analysts 45 22 14 5 0 5 8 78 6 10
2024 Federal regulators 24 28 12 17 16 3 0 54 34 40
2024 Compliance, inspection and enforcement 19 16 13 15 29 4 5 38 48 25
2024 Communications or public affairs 18 34 11 17 16 3 2 54 34 125
2024 Security 9 32 17 15 24 3 0 43 40 30
2024 Science and technology 18 26 13 17 19 4 4 47 39 1040
2024 Library services 13 19 6 17 35 10 0 36 58 10
2024 Administration and operations 18 29 13 15 19 2 3 49 37 315
2024 Human resources 20 27 15 14 19 3 3 49 36 170
2024 Financial management 18 24 17 18 17 3 2 45 37 105
2024 Procurement 18 31 22 6 15 0 7 54 23 30
2024 Real property 22 27 11 12 26 2 0 50 39 50
2024 Material management 27 12 13 12 35 0 0 40 48 10
2024 Information management 12 35 17 25 6 1 4 49 33 60
2024 Information technology 13 39 15 20 10 1 3 53 31 140
2024 Internal audit 6 30 10 23 19 12 0 41 48 15
2024 Evaluation 9 40 12 11 7 15 7 63 22 20
2024 Data sciences 16 26 19 18 17 3 1 44 37 130
2024 Policy 22 36 9 15 14 2 1 60 30 665
2024 Project management 18 32 11 18 14 2 5 54 34 185
2024 Other services to the public 20 17 15 24 19 0 4 39 45 45
2024 None of the above 14 27 13 15 21 6 4 46 40 150
2022 Client contact centre 27 25 10 13 20 6 0 55 35 30
2022 Federal regulators 16 36 7 18 19 2 3 54 39 40
2022 Compliance, inspection and enforcement 7 32 10 35 18 0 0 38 52 35
2022 Communications or public affairs 26 29 13 15 8 6 1 60 26 115
2022 Access to information and privacy 28 36 7 10 6 12 0 73 19 10
2022 Security 26 20 24 16 13 0 0 47 29 15
2022 Science and technology 19 29 13 17 16 2 4 51 35 925
2022 Library services 7 30 0 16 34 14 0 43 57 10
2022 Administration and operations 22 31 14 13 15 3 3 55 30 255
2022 Human resources 28 30 10 9 14 4 4 63 25 130
2022 Financial management 17 20 21 21 16 4 1 39 39 80
2022 Procurement 17 32 14 9 21 7 0 53 33 30
2022 Real property 25 29 20 7 12 4 3 58 21 35
2022 Material management 7 20 15 24 26 0 8 30 54 10
2022 Information management 11 42 14 18 10 2 2 56 29 40
2022 Information technology 17 30 16 16 18 2 1 49 34 130
2022 Internal audit 20 33 19 21 8 0 0 53 28 15
2022 Evaluation 0 68 7 5 0 0 21 85 7 15
2022 Data sciences 25 30 4 14 21 1 5 58 37 105
2022 Policy 27 37 9 15 8 3 2 66 24 525
2022 Project management 16 44 8 12 14 4 3 64 28 170
2022 Other services to the public 26 25 13 19 10 4 2 55 31 40
2022 None of the above 17 32 10 14 19 5 3 53 35 120
2020 Client contact centre 4 48 25 8 8 0 8 56 17 25
2020 Federal regulators 24 22 14 20 18 0 2 47 39 40
2020 Compliance, inspection and enforcement 20 17 12 20 13 7 12 45 40 30
2020 Communications or public affairs 31 26 13 15 13 2 1 59 28 100
2020 Security 17 16 17 25 17 8 0 36 45 10
2020 Science and technology 20 25 16 17 16 3 3 48 35 1035
2020 Library services 8 0 57 17 17 0 0 8 35 10
2020 Administration and operations 22 27 18 14 14 2 2 51 30 280
2020 Human resources 19 25 18 10 19 5 3 49 31 90
2020 Financial management 22 26 19 20 11 2 1 49 31 100
2020 Procurement 22 24 9 28 18 0 0 45 46 20
2020 Real property 16 30 23 16 16 0 0 46 32 30
2020 Material management 16 26 14 14 10 0 19 53 29 10
2020 Information management 19 27 14 17 22 0 2 47 39 60
2020 Information technology 13 23 24 16 17 4 3 38 35 110
2020 Internal audit 14 54 8 0 8 0 17 81 9 10
2020 Evaluation 27 36 18 9 0 9 0 70 10 10
2020 Data sciences 23 20 18 17 13 6 3 48 33 85
2020 Policy 29 31 14 12 9 3 2 63 22 485
2020 Project management 15 23 18 23 16 1 4 40 41 145
2020 Other services to the public 26 19 22 17 5 3 8 50 25 30
2020 None of the above 18 21 14 19 15 1 11 44 40 115
2019 Client contact centre 3 15 18 25 25 4 9 21 58 30
2019 Federal regulators 20 29 15 7 24 3 3 52 33 35
2019 Compliance, inspection and enforcement 5 32 0 29 28 0 6 40 60 20
2019 Communications or public affairs 30 23 21 5 21 0 0 53 25 100
2019 Access to information and privacy 7 39 24 15 15 0 0 46 29 15
2019 Security 13 28 6 0 38 8 6 49 44 15
2019 Science and technology 19 23 13 17 22 3 4 45 41 985
2019 Library services 8 17 25 35 16 0 0 24 51 10
2019 Administration and operations 23 21 16 18 17 2 3 47 36 270
2019 Human resources 17 22 19 17 18 2 5 42 38 110
2019 Financial management 23 30 19 13 13 2 0 55 26 105
2019 Procurement 24 27 9 30 11 0 0 50 41 35
2019 Real property 27 28 13 12 13 7 0 60 27 40
2019 Material management 13 0 22 13 26 13 13 18 52 10
2019 Information management 11 30 20 17 18 2 3 42 37 65
2019 Information technology 9 24 16 21 23 4 3 35 48 105
2019 Internal audit 30 28 22 12 8 0 0 58 20 15
2019 Data sciences 16 24 14 20 14 8 5 46 38 75
2019 Policy 26 36 13 11 10 3 2 64 22 410
2019 Project management 18 28 18 12 18 4 3 50 32 140
2019 Other services to the public 16 27 25 7 21 2 2 45 29 45
2019 None of the above 30 22 12 15 15 3 4 56 32 155

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 49 13 16 5 0 0 66 21 20
2024 Intelligence analysts 75 25 0 0 0 0 0 100 0 10
2024 Federal regulators 32 45 8 7 9 0 0 77 15 40
2024 Compliance, inspection and enforcement 41 28 24 7 0 0 0 69 7 25
2024 Communications or public affairs 38 37 10 7 7 0 0 75 15 125
2024 Security 20 43 11 12 14 0 0 63 26 30
2024 Science and technology 35 38 12 8 6 0 0 74 14 1040
2024 Library services 55 29 0 0 16 0 0 84 16 10
2024 Administration and operations 37 37 11 6 8 0 1 75 15 315
2024 Human resources 37 33 11 11 8 0 0 70 19 170
2024 Financial management 37 35 9 11 8 0 1 73 19 105
2024 Procurement 40 36 11 5 8 0 0 77 13 30
2024 Real property 35 33 8 13 11 0 0 68 24 50
2024 Material management 18 46 0 7 17 0 12 73 27 10
2024 Information management 47 33 6 9 6 0 0 80 14 60
2024 Information technology 40 41 11 5 4 0 0 81 9 140
2024 Internal audit 22 42 13 5 18 0 0 64 23 15
2024 Evaluation 37 47 0 17 0 0 0 83 17 20
2024 Data sciences 47 32 6 10 3 0 1 81 13 130
2024 Policy 33 37 9 13 8 0 0 70 21 665
2024 Project management 33 43 9 5 10 0 0 76 15 185
2024 Other services to the public 46 30 5 15 4 0 0 76 19 45
2024 None of the above 29 41 10 11 9 1 0 71 19 150
2022 Client contact centre 34 46 9 4 8 0 0 80 11 30
2022 Federal regulators 33 41 2 12 12 0 0 74 24 40
2022 Compliance, inspection and enforcement 41 27 16 12 3 0 0 69 15 35
2022 Communications or public affairs 39 33 10 14 4 0 0 73 17 115
2022 Access to information and privacy 55 31 13 0 0 0 0 87 0 10
2022 Security 22 34 20 16 8 0 0 56 24 15
2022 Science and technology 37 38 12 7 5 0 0 75 13 920
2022 Library services 18 51 0 17 14 0 0 69 31 10
2022 Administration and operations 37 37 11 6 9 0 1 75 14 255
2022 Human resources 40 37 8 10 4 0 1 78 13 130
2022 Financial management 27 48 9 9 7 0 0 75 16 80
2022 Procurement 49 32 9 2 4 0 4 84 7 30
2022 Real property 40 37 13 3 7 0 0 77 10 35
2022 Material management 20 48 26 6 0 0 0 68 6 10
2022 Information management 52 29 10 5 5 0 0 81 9 40
2022 Information technology 33 48 10 4 5 0 0 81 9 125
2022 Internal audit 28 27 24 8 14 0 0 55 21 15
2022 Evaluation 54 41 0 0 0 5 0 100 0 15
2022 Data sciences 34 43 10 8 5 0 0 77 13 105
2022 Policy 32 42 9 11 7 0 0 74 18 525
2022 Project management 36 39 10 7 7 0 1 75 15 170
2022 Other services to the public 46 32 6 9 5 2 0 80 14 40
2022 None of the above 32 39 9 13 6 0 1 72 20 120
2020 Client contact centre 30 23 30 18 0 0 0 53 18 25
2020 Federal regulators 43 34 10 5 9 0 0 77 14 40
2020 Compliance, inspection and enforcement 35 38 13 7 7 0 0 73 14 30
2020 Communications or public affairs 29 39 17 10 3 0 1 69 14 95
2020 Security 66 17 9 0 9 0 0 83 9 10
2020 Science and technology 37 39 11 7 4 1 0 77 12 1030
2020 Library services 26 65 0 9 0 0 0 91 9 10
2020 Administration and operations 37 39 11 8 5 1 0 76 14 280
2020 Human resources 41 34 11 7 7 0 0 75 13 90
2020 Financial management 39 37 12 12 1 0 0 76 13 95
2020 Procurement 37 44 11 4 4 0 0 80 9 20
2020 Real property 51 17 17 0 16 0 0 67 16 30
2020 Material management 31 55 14 0 0 0 0 86 0 10
2020 Information management 32 46 10 5 7 0 0 78 12 60
2020 Information technology 25 51 11 6 6 0 0 77 12 110
2020 Internal audit 46 39 6 0 8 0 0 86 8 10
2020 Evaluation 45 45 9 0 0 0 0 91 0 10
2020 Data sciences 42 30 14 9 2 2 0 74 11 85
2020 Policy 39 39 9 8 5 0 0 78 12 485
2020 Project management 35 36 17 11 2 0 0 70 13 140
2020 Other services to the public 32 39 21 0 5 0 3 73 5 30
2020 None of the above 43 30 13 10 3 2 0 74 13 115
2019 Client contact centre 11 29 30 19 11 0 0 41 30 30
2019 Federal regulators 32 43 8 17 0 0 0 75 17 35
2019 Compliance, inspection and enforcement 33 29 16 17 5 0 0 61 22 20
2019 Communications or public affairs 39 35 8 12 6 0 0 74 18 100
2019 Access to information and privacy 15 46 23 8 7 0 0 61 16 15
2019 Security 49 23 13 0 14 0 0 73 14 15
2019 Science and technology 39 34 12 10 4 0 0 73 14 980
2019 Library services 51 25 0 16 8 0 0 76 24 10
2019 Administration and operations 39 31 15 8 7 0 0 71 15 270
2019 Human resources 27 46 10 10 6 0 0 73 16 110
2019 Financial management 41 38 9 12 1 0 0 78 13 105
2019 Procurement 41 25 31 3 0 0 0 66 3 35
2019 Real property 53 29 13 2 2 0 0 82 5 35
2019 Material management 13 48 26 13 0 0 0 61 13 10
2019 Information management 28 44 10 14 4 0 0 72 18 60
2019 Information technology 31 44 12 6 7 0 0 75 13 105
2019 Internal audit 29 43 14 7 7 0 0 72 14 15
2019 Data sciences 26 51 11 8 4 0 0 77 12 75
2019 Policy 33 38 12 11 4 1 1 72 16 410
2019 Project management 33 35 14 12 6 0 0 68 18 140
2019 Other services to the public 49 28 13 4 6 0 0 76 10 45
2019 None of the above 37 31 14 12 5 0 1 68 17 155

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 59 0 14 0 0 0 86 14 20
2024 Intelligence analysts 91 9 0 0 0 0 0 100 0 10
2024 Federal regulators 33 36 20 4 6 0 0 69 10 40
2024 Compliance, inspection and enforcement 37 35 20 8 0 0 0 72 8 25
2024 Communications or public affairs 45 31 12 7 5 0 0 76 12 125
2024 Security 20 42 18 5 15 0 0 63 20 30
2024 Science and technology 44 35 11 5 4 0 0 79 10 1040
2024 Library services 67 18 0 0 16 0 0 84 16 10
2024 Administration and operations 43 35 12 5 5 0 0 78 10 315
2024 Human resources 36 40 11 6 7 0 0 76 13 170
2024 Financial management 35 38 12 7 6 1 1 75 14 105
2024 Procurement 24 58 5 2 11 0 0 82 13 30
2024 Real property 33 31 17 2 17 0 0 64 19 50
2024 Material management 33 30 12 13 0 0 12 71 15 10
2024 Information management 52 28 7 7 6 0 0 80 13 60
2024 Information technology 43 42 6 4 5 0 1 86 9 140
2024 Internal audit 12 54 0 16 18 0 0 66 34 15
2024 Evaluation 38 46 15 0 0 0 0 85 0 20
2024 Data sciences 50 31 11 2 6 0 0 81 8 130
2024 Policy 39 36 9 10 6 0 0 75 16 665
2024 Project management 37 39 11 8 6 1 0 76 14 185
2024 Other services to the public 51 28 10 11 0 0 0 79 11 45
2024 None of the above 42 27 13 11 6 0 1 70 17 150
2022 Client contact centre 42 38 13 0 7 0 0 80 7 30
2022 Federal regulators 27 41 10 10 12 0 0 68 22 40
2022 Compliance, inspection and enforcement 39 33 16 9 3 0 0 72 12 35
2022 Communications or public affairs 47 32 10 4 6 0 0 79 10 115
2022 Access to information and privacy 55 31 13 0 0 0 0 87 0 10
2022 Security 38 49 6 4 4 0 0 86 8 15
2022 Science and technology 48 31 12 6 4 0 0 79 9 925
2022 Library services 28 49 0 16 7 0 0 77 23 10
2022 Administration and operations 46 31 11 6 4 1 0 78 10 255
2022 Human resources 51 26 12 6 4 0 2 78 10 130
2022 Financial management 39 39 10 2 9 0 0 79 11 80
2022 Procurement 55 22 13 9 0 0 0 78 9 30
2022 Real property 36 47 8 5 5 0 0 82 10 35
2022 Material management 41 29 25 6 0 0 0 69 6 10
2022 Information management 55 28 9 5 3 0 0 83 7 40
2022 Information technology 46 33 9 8 4 0 0 79 12 130
2022 Internal audit 34 15 30 13 7 0 0 49 21 15
2022 Evaluation 59 30 0 10 0 0 0 90 10 15
2022 Data sciences 49 32 11 4 3 0 0 81 8 105
2022 Policy 39 35 15 7 4 0 0 74 12 525
2022 Project management 45 30 13 7 4 1 1 75 12 170
2022 Other services to the public 41 36 6 12 3 2 0 79 15 40
2022 None of the above 50 21 14 9 4 1 1 73 13 115
2020 Client contact centre 36 45 12 4 4 0 0 80 8 25
2020 Federal regulators 46 21 15 7 12 0 0 67 18 40
2020 Compliance, inspection and enforcement 45 23 13 6 14 0 0 67 20 30
2020 Communications or public affairs 44 29 16 5 6 0 1 73 11 100
2020 Security 58 26 16 0 0 0 0 84 0 10
2020 Science and technology 48 30 11 7 4 0 0 79 10 1035
2020 Library services 17 48 9 26 0 0 0 65 26 10
2020 Administration and operations 42 32 16 6 5 0 0 74 11 280
2020 Human resources 38 30 18 7 6 0 1 69 13 90
2020 Financial management 40 37 11 9 3 0 0 77 11 100
2020 Procurement 54 17 24 0 4 0 0 72 4 20
2020 Real property 51 14 19 6 10 0 0 65 16 30
2020 Material management 40 36 14 10 0 0 0 76 10 10
2020 Information management 32 48 12 4 3 0 2 81 7 60
2020 Information technology 31 46 12 4 6 0 0 77 11 110
2020 Internal audit 38 40 8 14 0 0 0 78 14 10
2020 Evaluation 36 36 27 0 0 0 0 73 0 10
2020 Data sciences 50 28 12 7 3 0 0 78 10 85
2020 Policy 45 34 10 6 4 1 0 80 10 485
2020 Project management 35 43 12 7 3 0 0 78 10 145
2020 Other services to the public 45 42 7 7 0 0 0 87 7 30
2020 None of the above 52 24 14 5 3 2 0 77 9 115
2019 Client contact centre 11 49 16 6 14 4 0 63 21 30
2019 Federal regulators 32 44 3 19 3 0 0 75 22 35
2019 Compliance, inspection and enforcement 22 27 22 18 11 0 0 49 29 20
2019 Communications or public affairs 46 31 10 6 6 0 0 78 12 100
2019 Access to information and privacy 23 31 24 15 7 0 0 54 22 15
2019 Security 48 24 13 7 8 0 0 73 14 15
2019 Science and technology 45 30 13 7 4 0 0 76 11 975
2019 Library services 43 33 8 8 8 0 0 76 17 10
2019 Administration and operations 45 28 12 9 5 0 0 74 15 270
2019 Human resources 38 35 14 6 5 0 1 74 12 105
2019 Financial management 53 29 12 2 4 0 0 82 6 105
2019 Procurement 58 23 14 5 0 0 0 81 5 35
2019 Real property 53 32 13 0 2 0 0 85 2 35
2019 Material management 36 38 13 13 0 0 0 74 13 10
2019 Information management 33 40 8 16 4 0 0 73 20 60
2019 Information technology 29 42 17 7 5 0 0 71 12 105
2019 Internal audit 14 52 13 21 0 0 0 66 21 15
2019 Data sciences 39 34 21 2 2 0 1 74 5 75
2019 Policy 41 35 11 9 4 0 0 76 13 410
2019 Project management 33 43 13 6 5 0 0 76 12 140
2019 Other services to the public 41 33 17 4 4 0 0 75 8 45
2019 None of the above 42 26 20 6 5 1 0 69 11 155

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 41 10 10 5 0 0 75 15 20
2024 Intelligence analysts 94 6 0 0 0 0 0 100 0 10
2024 Federal regulators 40 30 19 5 6 0 0 70 11 40
2024 Compliance, inspection and enforcement 29 31 29 8 3 0 0 60 11 25
2024 Communications or public affairs 43 35 13 4 4 0 0 78 9 125
2024 Security 21 44 17 15 4 0 0 65 18 30
2024 Science and technology 32 36 15 9 6 1 2 70 15 1040
2024 Library services 61 23 16 0 0 0 0 84 0 10
2024 Administration and operations 43 32 11 8 6 0 0 76 13 310
2024 Human resources 40 35 13 7 5 0 0 75 12 170
2024 Financial management 41 31 15 9 4 0 0 72 13 105
2024 Procurement 50 33 5 13 0 0 0 82 13 30
2024 Real property 33 31 10 15 11 0 0 64 26 50
2024 Material management 33 12 19 30 7 0 0 45 36 10
2024 Information management 44 27 10 13 6 0 0 71 19 60
2024 Information technology 38 35 10 11 5 0 0 73 16 140
2024 Internal audit 17 48 12 5 18 0 0 65 23 15
2024 Evaluation 38 39 17 6 0 0 0 77 6 20
2024 Data sciences 49 27 10 7 4 1 1 79 11 130
2024 Policy 35 35 12 10 7 1 1 71 17 665
2024 Project management 35 37 13 6 9 0 0 71 16 185
2024 Other services to the public 45 38 13 2 2 0 0 83 4 45
2024 None of the above 34 35 16 10 4 1 1 70 14 150
2022 Client contact centre 43 34 17 7 0 0 0 77 7 30
2022 Federal regulators 36 29 17 9 10 0 0 64 18 40
2022 Compliance, inspection and enforcement 32 36 15 14 3 0 0 69 17 35
2022 Communications or public affairs 45 34 13 6 2 0 0 79 8 115
2022 Access to information and privacy 66 28 0 6 0 0 0 94 6 10
2022 Security 28 37 12 15 8 0 0 64 23 15
2022 Science and technology 34 35 14 9 5 1 1 71 15 925
2022 Library services 39 38 9 0 14 0 0 77 14 10
2022 Administration and operations 43 35 12 6 4 0 0 78 10 255
2022 Human resources 46 36 7 7 4 0 0 82 11 130
2022 Financial management 31 42 12 8 7 0 0 73 15 80
2022 Procurement 51 30 16 2 0 0 0 82 2 30
2022 Real property 38 32 18 4 8 0 0 70 12 35
2022 Material management 15 46 15 16 8 0 0 61 24 10
2022 Information management 49 33 9 5 5 0 0 82 9 40
2022 Information technology 41 34 9 9 6 1 0 76 15 130
2022 Internal audit 28 32 19 13 7 0 0 60 21 15
2022 Evaluation 62 33 0 0 0 5 0 100 0 15
2022 Data sciences 44 29 17 2 6 0 2 74 9 105
2022 Policy 37 36 13 9 4 0 1 73 14 525
2022 Project management 42 27 18 9 3 1 0 69 12 170
2022 Other services to the public 41 33 7 18 2 0 0 73 20 40
2022 None of the above 41 26 17 9 6 1 0 67 15 120
2020 Client contact centre 38 42 12 4 0 0 4 84 4 25
2020 Federal regulators 29 41 19 11 0 0 0 70 11 40
2020 Compliance, inspection and enforcement 38 33 13 9 7 0 0 71 16 30
2020 Communications or public affairs 41 41 10 4 2 1 1 83 6 95
2020 Security 34 40 17 9 0 0 0 74 9 10
2020 Science and technology 32 42 13 8 3 1 1 75 12 1035
2020 Library services 26 31 0 34 0 0 9 63 37 10
2020 Administration and operations 39 36 13 9 2 1 1 76 11 280
2020 Human resources 31 48 8 9 6 0 0 78 14 90
2020 Financial management 39 47 5 7 1 0 1 87 8 95
2020 Procurement 46 37 9 5 4 0 0 82 9 20
2020 Real property 47 18 20 3 10 3 0 66 13 30
2020 Material management 23 46 5 26 0 0 0 69 26 10
2020 Information management 31 41 14 9 5 0 2 72 14 60
2020 Information technology 29 38 18 9 5 1 0 68 14 110
2020 Internal audit 30 54 0 8 0 0 8 92 8 10
2020 Evaluation 36 55 9 0 0 0 0 91 0 10
2020 Data sciences 34 39 17 6 2 1 0 74 9 85
2020 Policy 36 42 11 7 2 0 2 79 10 485
2020 Project management 32 45 16 6 1 0 0 77 7 145
2020 Other services to the public 36 44 8 12 0 0 0 80 12 30
2020 None of the above 38 36 14 7 3 0 2 76 10 115
2019 Client contact centre 20 29 37 8 7 0 0 48 15 30
2019 Federal regulators 24 50 12 15 0 0 0 74 15 35
2019 Compliance, inspection and enforcement 22 45 22 6 5 0 0 67 11 20
2019 Communications or public affairs 43 38 9 5 5 0 0 82 9 95
2019 Access to information and privacy 31 23 23 23 0 0 0 54 23 15
2019 Security 33 35 19 13 0 0 0 68 13 15
2019 Science and technology 30 39 15 9 5 0 1 70 15 970
2019 Library services 51 40 8 0 0 0 0 92 0 10
2019 Administration and operations 39 34 12 10 4 0 0 74 14 270
2019 Human resources 35 44 9 9 4 0 0 79 13 105
2019 Financial management 49 25 14 9 3 0 0 75 12 100
2019 Procurement 53 26 14 3 4 0 0 79 7 35
2019 Real property 33 39 15 8 5 0 0 73 12 35
2019 Material management 29 33 6 20 13 0 0 62 33 10
2019 Information management 28 42 19 8 4 0 0 70 11 60
2019 Information technology 23 40 19 12 5 2 0 64 17 105
2019 Internal audit 16 62 8 13 0 0 0 78 13 15
2019 Data sciences 24 49 15 8 3 1 0 74 11 75
2019 Policy 30 44 12 7 5 0 0 75 12 410
2019 Project management 28 42 13 12 4 0 1 70 16 135
2019 Other services to the public 45 24 14 10 7 0 0 69 17 45
2019 None of the above 36 37 13 9 4 1 0 74 12 155

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 31 24 0 11 9 0 62 12 20
2024 Intelligence analysts 58 36 6 0 0 0 0 94 0 10
2024 Federal regulators 26 34 22 9 7 3 0 62 16 40
2024 Compliance, inspection and enforcement 26 45 19 5 0 4 0 75 5 25
2024 Communications or public affairs 31 39 14 9 5 3 0 71 15 125
2024 Security 20 37 21 12 10 0 0 56 22 30
2024 Science and technology 21 42 18 9 6 4 1 66 16 1040
2024 Library services 33 0 43 14 0 10 0 36 16 10
2024 Administration and operations 25 40 16 9 7 2 1 67 16 310
2024 Human resources 20 38 21 9 6 5 1 61 17 170
2024 Financial management 30 30 17 15 5 4 0 62 21 105
2024 Procurement 29 38 18 9 4 2 0 68 14 30
2024 Real property 31 32 14 10 11 1 0 64 21 50
2024 Material management 40 13 18 7 10 0 12 60 19 10
2024 Information management 25 41 14 12 3 3 2 69 16 60
2024 Information technology 25 44 22 4 3 3 0 70 7 140
2024 Internal audit 11 40 6 19 12 12 0 58 35 15
2024 Evaluation 10 58 11 7 0 15 0 79 8 20
2024 Data sciences 28 39 17 7 5 3 1 70 12 130
2024 Policy 21 44 16 12 5 3 0 66 17 665
2024 Project management 21 47 15 9 4 2 1 70 14 185
2024 Other services to the public 24 43 10 12 4 5 2 73 17 45
2024 None of the above 23 37 17 8 6 6 3 66 16 150
2022 Client contact centre 33 38 19 7 4 0 0 71 10 30
2022 Federal regulators 25 35 17 5 14 5 0 63 19 40
2022 Compliance, inspection and enforcement 24 44 27 3 3 0 0 68 6 35
2022 Communications or public affairs 30 41 14 9 4 2 0 72 13 115
2022 Access to information and privacy 34 42 23 0 0 0 0 77 0 10
2022 Security 26 65 5 0 4 0 0 91 4 15
2022 Science and technology 23 41 18 10 4 4 0 67 14 925
2022 Library services 0 24 13 25 16 22 0 30 53 10
2022 Administration and operations 31 37 15 9 4 4 0 71 13 255
2022 Human resources 33 43 14 3 2 5 1 80 6 130
2022 Financial management 19 40 21 8 8 4 0 61 17 80
2022 Procurement 30 41 11 10 6 3 0 72 17 30
2022 Real property 16 46 30 0 5 2 0 64 5 35
2022 Material management 35 27 6 18 14 0 0 63 32 10
2022 Information management 35 44 6 13 0 2 0 81 13 40
2022 Information technology 28 44 17 6 4 1 0 73 10 130
2022 Internal audit 26 29 18 14 13 0 0 55 27 15
2022 Evaluation 20 73 0 7 0 0 0 93 7 15
2022 Data sciences 27 45 16 4 4 3 0 74 9 105
2022 Policy 23 43 17 10 4 3 0 68 14 525
2022 Project management 22 46 17 8 2 5 0 71 11 170
2022 Other services to the public 24 43 21 9 0 2 0 69 10 40
2022 None of the above 27 35 18 5 8 5 2 66 14 120
2020 Client contact centre 25 41 29 0 4 0 0 67 4 25
2020 Federal regulators 22 48 15 7 9 0 0 69 16 40
2020 Compliance, inspection and enforcement 28 26 23 6 10 6 0 59 17 30
2020 Communications or public affairs 22 43 17 10 2 5 0 69 13 100
2020 Security 17 58 8 9 0 9 0 82 10 10
2020 Science and technology 23 47 16 7 3 5 0 73 10 1035
2020 Library services 17 18 31 17 8 9 0 38 28 10
2020 Administration and operations 27 36 18 7 5 5 1 68 13 285
2020 Human resources 22 46 15 9 4 4 0 71 14 90
2020 Financial management 21 50 21 4 1 2 1 73 5 100
2020 Procurement 39 39 11 0 4 0 7 84 5 20
2020 Real property 33 29 26 3 6 3 0 63 10 30
2020 Material management 36 33 14 10 0 7 0 74 10 10
2020 Information management 20 47 17 7 3 5 0 71 11 55
2020 Information technology 16 47 20 4 5 8 0 69 10 110
2020 Internal audit 30 38 17 8 8 0 0 68 16 10
2020 Evaluation 18 55 9 0 9 9 0 80 10 10
2020 Data sciences 25 46 16 6 3 3 1 74 9 85
2020 Policy 23 48 15 9 3 2 0 73 12 485
2020 Project management 19 50 18 8 1 4 1 72 9 145
2020 Other services to the public 30 28 21 15 3 3 0 60 18 30
2020 None of the above 33 36 14 5 4 7 1 75 10 115
2019 Client contact centre 7 35 29 18 4 7 0 45 24 30
2019 Federal regulators 23 43 14 8 5 6 0 71 14 35
2019 Compliance, inspection and enforcement 16 27 17 29 11 0 0 43 40 20
2019 Communications or public affairs 29 38 17 7 6 3 0 69 14 100
2019 Access to information and privacy 8 54 16 7 7 0 7 67 16 15
2019 Security 18 17 27 12 19 6 0 38 34 15
2019 Science and technology 21 41 18 10 5 4 0 65 16 985
2019 Library services 8 77 0 8 8 0 0 84 16 10
2019 Administration and operations 24 40 21 7 4 4 1 66 12 270
2019 Human resources 24 39 19 7 4 7 0 68 11 105
2019 Financial management 26 40 21 5 3 4 1 70 8 105
2019 Procurement 33 31 27 3 0 4 0 68 3 35
2019 Real property 43 36 12 5 0 2 2 83 5 40
2019 Material management 20 20 35 26 0 0 0 39 26 10
2019 Information management 25 40 25 3 4 1 1 67 7 65
2019 Information technology 18 37 22 11 8 4 0 57 19 105
2019 Internal audit 21 52 19 0 0 8 0 79 0 15
2019 Data sciences 17 50 16 7 1 9 0 73 9 75
2019 Policy 16 51 19 8 3 3 0 70 11 410
2019 Project management 17 45 24 8 4 2 1 63 12 140
2019 Other services to the public 26 35 25 8 4 2 0 62 12 45
2019 None of the above 21 45 12 11 4 6 1 71 16 155

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 22 11 19 5 0 0 66 23 20
2024 Intelligence analysts 77 12 0 0 11 0 0 89 11 10
2024 Federal regulators 54 25 3 2 16 0 0 79 18 40
2024 Compliance, inspection and enforcement 48 29 8 3 12 0 0 77 15 25
2024 Communications or public affairs 44 24 10 14 8 0 0 67 22 125
2024 Security 34 28 5 16 14 3 0 64 31 30
2024 Science and technology 41 33 10 8 7 0 0 75 15 1040
2024 Library services 54 12 14 0 10 0 10 73 12 10
2024 Administration and operations 47 27 7 10 9 0 0 74 18 310
2024 Human resources 45 25 7 9 13 0 1 71 22 170
2024 Financial management 45 24 11 13 7 0 0 69 20 105
2024 Procurement 37 31 12 13 6 0 0 68 19 30
2024 Real property 33 43 6 9 10 0 0 75 19 50
2024 Material management 18 46 0 10 26 0 0 64 36 10
2024 Information management 54 22 10 9 4 0 0 76 13 60
2024 Information technology 45 20 14 12 8 0 0 65 20 140
2024 Internal audit 22 49 6 12 11 0 0 71 23 15
2024 Evaluation 69 5 5 15 6 0 0 73 22 20
2024 Data sciences 52 28 9 5 7 0 0 80 12 130
2024 Policy 40 30 9 12 10 0 0 70 21 665
2024 Project management 43 28 5 7 16 0 0 72 23 185
2024 Other services to the public 50 17 6 19 8 0 0 66 28 45
2024 None of the above 42 28 7 12 9 1 2 72 21 150
2022 Client contact centre 44 33 7 3 10 0 3 79 13 30
2022 Federal regulators 45 28 7 9 11 0 0 73 20 40
2022 Compliance, inspection and enforcement 58 18 11 10 3 0 0 76 13 35
2022 Communications or public affairs 54 23 5 11 7 0 0 77 18 115
2022 Access to information and privacy 73 14 13 0 0 0 0 87 0 10
2022 Security 33 48 8 8 4 0 0 80 12 15
2022 Science and technology 46 32 9 7 5 0 0 78 12 925
2022 Library services 64 23 13 0 0 0 0 87 0 10
2022 Administration and operations 48 31 8 10 3 0 0 78 13 255
2022 Human resources 55 25 9 4 6 0 0 80 10 130
2022 Financial management 45 26 10 11 8 0 0 71 19 80
2022 Procurement 65 24 3 3 6 0 0 89 9 30
2022 Real property 41 42 9 5 2 0 0 83 8 35
2022 Material management 44 21 20 6 8 0 0 65 15 10
2022 Information management 62 27 0 4 7 0 0 89 11 40
2022 Information technology 46 31 8 12 3 0 1 77 15 130
2022 Internal audit 34 39 6 14 7 0 0 73 21 15
2022 Evaluation 77 23 0 0 0 0 0 100 0 15
2022 Data sciences 48 27 8 7 5 0 4 79 13 105
2022 Policy 37 32 10 13 8 0 0 69 21 525
2022 Project management 46 28 7 12 6 0 1 75 18 170
2022 Other services to the public 54 28 6 9 2 0 0 82 12 40
2022 None of the above 46 23 13 9 7 1 1 71 16 120
2020 Client contact centre 46 28 14 8 4 0 0 74 12 25
2020 Federal regulators 34 36 14 14 2 0 0 70 16 40
2020 Compliance, inspection and enforcement 55 19 17 6 3 0 0 74 9 30
2020 Communications or public affairs 50 32 6 7 3 0 1 84 10 100
2020 Security 42 49 0 0 9 0 0 91 9 10
2020 Science and technology 45 34 9 8 4 0 0 80 11 1030
2020 Library services 38 34 0 19 9 0 0 72 28 10
2020 Administration and operations 50 26 10 9 5 0 0 76 14 285
2020 Human resources 49 30 6 5 7 0 2 81 12 90
2020 Financial management 46 35 9 8 2 0 0 81 10 95
2020 Procurement 70 13 9 4 4 0 0 82 9 20
2020 Real property 63 19 7 3 8 0 0 82 11 30
2020 Material management 57 24 10 0 10 0 0 81 10 10
2020 Information management 44 44 4 3 4 0 2 89 7 60
2020 Information technology 52 30 9 7 1 0 1 83 8 110
2020 Internal audit 38 31 23 0 8 0 0 69 8 10
2020 Evaluation 60 10 30 0 0 0 0 70 0 10
2020 Data sciences 45 38 11 3 2 0 0 84 5 85
2020 Policy 40 33 9 11 7 0 0 73 18 480
2020 Project management 42 39 7 7 4 0 1 82 11 145
2020 Other services to the public 55 22 10 6 5 3 0 79 11 30
2020 None of the above 41 27 14 9 6 2 2 71 15 115
2019 Client contact centre 28 38 9 17 6 0 3 68 23 30
2019 Federal regulators 32 42 8 6 11 0 0 75 17 35
2019 Compliance, inspection and enforcement 44 12 12 16 16 0 0 56 32 20
2019 Communications or public affairs 56 27 6 6 6 0 0 83 12 100
2019 Access to information and privacy 23 61 7 8 0 0 0 84 8 15
2019 Security 60 12 16 6 6 0 0 72 12 15
2019 Science and technology 48 29 10 7 4 1 1 78 12 980
2019 Library services 68 24 0 8 0 0 0 92 8 10
2019 Administration and operations 48 25 11 7 8 1 0 74 15 265
2019 Human resources 54 34 5 5 1 0 1 88 6 110
2019 Financial management 48 31 8 7 7 1 0 79 13 105
2019 Procurement 64 23 10 0 3 0 0 87 3 35
2019 Real property 56 27 10 5 2 0 0 83 7 40
2019 Material management 39 19 7 23 13 0 0 58 36 10
2019 Information management 47 31 8 3 5 3 3 83 8 65
2019 Information technology 47 29 12 7 5 0 0 76 12 105
2019 Internal audit 39 53 8 0 0 0 0 92 0 15
2019 Data sciences 46 30 18 2 4 0 0 76 5 75
2019 Policy 44 31 8 10 7 0 0 75 16 415
2019 Project management 38 33 12 11 5 0 0 71 16 140
2019 Other services to the public 48 38 9 2 2 0 0 86 5 45
2019 None of the above 44 29 14 8 4 0 1 73 13 155

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 41 0 15 9 0 0 76 24 20
2024 Intelligence analysts 62 5 6 5 13 0 8 74 20 10
2024 Federal regulators 36 32 15 9 7 0 0 69 16 40
2024 Compliance, inspection and enforcement 38 34 4 12 11 0 0 72 24 25
2024 Communications or public affairs 39 31 15 7 7 0 0 70 15 125
2024 Security 52 17 27 4 0 0 0 69 4 30
2024 Science and technology 32 36 15 9 5 0 2 70 14 1040
2024 Library services 56 10 11 0 0 0 22 85 0 10
2024 Administration and operations 41 33 13 8 6 0 0 73 14 315
2024 Human resources 42 33 12 9 5 0 0 75 14 170
2024 Financial management 41 36 13 2 5 2 1 79 8 105
2024 Procurement 37 37 17 3 6 0 0 74 9 30
2024 Real property 34 39 11 7 8 0 1 74 15 50
2024 Material management 25 35 23 17 0 0 0 60 17 10
2024 Information management 45 34 16 1 0 1 2 82 2 60
2024 Information technology 45 33 12 6 4 0 0 78 10 140
2024 Internal audit 5 50 35 0 11 0 0 54 11 15
2024 Evaluation 45 41 10 0 5 0 0 85 5 20
2024 Data sciences 44 30 16 6 3 0 1 75 9 130
2024 Policy 35 34 18 7 6 0 0 69 13 665
2024 Project management 37 34 17 9 3 0 0 71 13 185
2024 Other services to the public 42 27 17 10 4 0 0 69 14 45
2024 None of the above 42 32 9 11 6 0 0 74 17 150
2022 Client contact centre 50 25 8 11 6 0 0 75 17 30
2022 Federal regulators 41 36 10 7 6 0 0 77 13 40
2022 Compliance, inspection and enforcement 35 22 23 8 12 0 0 57 20 35
2022 Communications or public affairs 43 35 12 5 5 0 0 78 10 115
2022 Access to information and privacy 45 33 15 6 0 0 0 79 6 10
2022 Security 39 23 15 8 0 8 7 72 10 15
2022 Science and technology 32 34 15 10 7 1 2 67 17 925
2022 Library services 58 29 6 0 7 0 0 87 7 10
2022 Administration and operations 38 23 21 8 9 0 0 61 18 255
2022 Human resources 40 29 14 13 4 0 0 68 18 130
2022 Financial management 28 30 23 15 5 0 0 58 19 80
2022 Procurement 22 40 11 13 14 0 0 62 27 30
2022 Real property 37 20 14 14 7 0 8 62 23 35
2022 Material management 0 56 10 0 26 0 8 61 28 10
2022 Information management 56 24 5 9 7 0 0 80 16 40
2022 Information technology 51 26 12 6 3 0 2 78 9 130
2022 Internal audit 66 27 7 0 0 0 0 93 0 15
2022 Evaluation 63 27 5 5 0 0 0 90 5 15
2022 Data sciences 39 31 21 7 1 2 0 72 7 105
2022 Policy 28 34 20 10 8 0 0 61 18 525
2022 Project management 27 34 25 9 4 0 0 61 13 170
2022 Other services to the public 35 41 11 6 4 0 2 78 11 40
2022 None of the above 40 28 13 8 10 0 0 68 19 120
2020 Client contact centre 55 28 10 0 4 0 4 86 4 25
2020 Federal regulators 23 44 12 10 9 0 2 68 19 40
2020 Compliance, inspection and enforcement 51 16 20 9 3 0 0 68 12 30
2020 Communications or public affairs 33 33 18 12 3 0 1 67 15 100
2020 Security 51 25 17 7 0 0 0 76 7 10
2020 Science and technology 28 37 19 10 5 0 1 66 15 1030
2020 Library services 58 17 25 0 0 0 0 75 0 10
2020 Administration and operations 35 33 15 10 5 0 2 69 15 285
2020 Human resources 34 27 19 12 8 0 0 61 20 90
2020 Financial management 32 38 18 11 2 0 0 70 12 95
2020 Procurement 31 39 13 9 9 0 0 70 17 20
2020 Real property 52 16 17 15 0 0 0 68 15 30
2020 Material management 24 34 33 10 0 0 0 57 10 10
2020 Information management 48 29 7 3 11 0 2 78 14 55
2020 Information technology 30 35 17 14 1 1 2 67 15 110
2020 Internal audit 48 24 21 0 8 0 0 71 8 10
2020 Evaluation 40 40 10 0 10 0 0 80 10 10
2020 Data sciences 43 32 11 6 5 0 3 77 11 85
2020 Policy 27 32 21 11 9 0 0 59 20 485
2020 Project management 22 42 19 9 9 0 0 64 17 145
2020 Other services to the public 37 33 18 6 6 0 0 70 13 30
2020 None of the above 28 32 18 11 8 0 3 61 20 115
2019 Client contact centre 43 23 18 10 6 0 0 66 17 30
2019 Federal regulators 23 41 17 6 9 3 0 66 16 35
2019 Compliance, inspection and enforcement 32 40 11 11 6 0 0 72 16 20
2019 Communications or public affairs 42 38 11 3 6 0 0 80 9 100
2019 Access to information and privacy 39 46 0 7 7 0 0 85 15 15
2019 Security 45 23 12 6 6 0 7 73 13 15
2019 Science and technology 34 32 18 10 5 0 1 67 15 985
2019 Library services 77 15 8 0 0 0 0 92 0 10
2019 Administration and operations 42 29 18 6 4 0 1 71 10 270
2019 Human resources 31 31 21 8 9 0 1 63 16 110
2019 Financial management 40 28 17 9 5 1 0 69 14 105
2019 Procurement 29 30 24 8 10 0 0 59 17 35
2019 Real property 44 36 12 0 8 0 0 80 8 40
2019 Material management 20 25 42 13 0 0 0 45 13 10
2019 Information management 38 45 11 3 3 0 0 83 6 60
2019 Information technology 37 31 18 7 4 0 3 70 11 105
2019 Internal audit 27 58 7 7 0 0 0 85 7 15
2019 Data sciences 42 36 11 6 2 1 1 80 9 75
2019 Policy 29 35 16 11 9 0 0 64 20 410
2019 Project management 28 40 18 6 8 0 0 68 14 140
2019 Other services to the public 29 35 17 13 5 0 2 65 18 45
2019 None of the above 38 33 17 7 4 0 1 72 11 150

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 13 14 8 5 0 0 73 13 20
2024 Intelligence analysts 86 8 0 0 0 0 6 100 0 10
2024 Federal regulators 65 16 16 3 0 0 0 81 3 40
2024 Compliance, inspection and enforcement 57 39 4 0 0 0 0 96 0 25
2024 Communications or public affairs 68 22 3 3 4 0 1 90 7 125
2024 Security 62 12 14 0 13 0 0 74 13 30
2024 Science and technology 68 21 4 1 2 2 1 92 3 1040
2024 Library services 55 14 10 10 0 10 0 77 12 10
2024 Administration and operations 57 23 7 5 3 4 1 84 9 315
2024 Human resources 63 25 4 3 3 1 1 89 7 170
2024 Financial management 65 17 3 10 5 0 0 82 15 105
2024 Procurement 58 32 0 2 9 0 0 89 11 30
2024 Real property 57 18 13 4 9 0 0 75 12 50
2024 Material management 59 15 0 7 7 0 12 85 15 10
2024 Information management 66 21 4 3 0 3 4 93 3 60
2024 Information technology 76 19 2 0 0 2 0 98 0 140
2024 Internal audit 58 37 5 0 0 0 0 95 0 15
2024 Evaluation 75 21 4 0 0 0 0 96 0 20
2024 Data sciences 77 14 2 2 3 1 1 93 5 130
2024 Policy 67 21 5 3 2 1 1 90 5 665
2024 Project management 69 25 2 1 2 1 1 95 2 185
2024 Other services to the public 70 14 8 4 4 0 0 84 7 45
2024 None of the above 74 16 2 3 1 4 1 94 4 150
2022 Client contact centre 57 15 7 0 10 10 0 81 11 30
2022 Federal regulators 75 18 0 2 3 2 0 95 5 40
2022 Compliance, inspection and enforcement 74 26 0 0 0 0 0 100 0 35
2022 Communications or public affairs 73 20 0 2 1 3 1 97 3 115
2022 Access to information and privacy 80 6 0 13 0 0 0 87 13 10
2022 Security 49 29 6 8 0 0 7 84 9 15
2022 Science and technology 70 22 3 1 1 1 1 94 3 925
2022 Library services 30 33 0 7 0 30 0 90 10 10
2022 Administration and operations 69 20 5 2 1 2 1 92 3 250
2022 Human resources 71 21 2 2 0 2 1 96 2 130
2022 Financial management 72 19 1 3 4 1 0 92 7 80
2022 Procurement 75 16 0 0 4 5 0 96 4 30
2022 Real property 56 23 8 5 8 0 0 79 13 35
2022 Material management 71 14 6 8 0 0 0 85 8 10
2022 Information management 58 35 0 4 0 2 0 95 5 40
2022 Information technology 70 21 3 3 1 2 1 93 4 125
2022 Internal audit 59 28 13 0 0 0 0 87 0 15
2022 Evaluation 72 23 0 0 0 0 5 100 0 15
2022 Data sciences 75 19 2 0 2 1 1 96 2 105
2022 Policy 68 22 4 3 1 2 1 92 4 525
2022 Project management 70 21 3 2 2 1 1 93 3 170
2022 Other services to the public 76 15 6 2 0 0 0 91 2 40
2022 None of the above 63 24 2 5 3 2 1 89 9 120

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 35 36 30 20
2024 Intelligence analysts 36 58 6 10
2024 Federal regulators 43 29 28 40
2024 Compliance, inspection and enforcement 20 46 34 25
2024 Communications or public affairs 37 36 26 125
2024 Security 49 22 29 30
2024 Science and technology 28 46 26 1040
2024 Library services 20 42 38 10
2024 Administration and operations 38 33 29 315
2024 Human resources 43 31 25 170
2024 Financial management 35 37 28 105
2024 Procurement 30 44 26 30
2024 Real property 39 28 33 50
2024 Material management 57 24 19 10
2024 Information management 33 36 30 60
2024 Information technology 30 43 27 140
2024 Internal audit 61 28 11 15
2024 Evaluation 36 28 37 20
2024 Data sciences 34 42 24 130
2024 Policy 48 20 32 665
2024 Project management 40 26 35 185
2024 Other services to the public 29 41 30 45
2024 None of the above 36 31 34 150
2022 Client contact centre 33 39 28 30
2022 Federal regulators 38 25 37 40
2022 Compliance, inspection and enforcement 35 41 24 35
2022 Communications or public affairs 39 24 37 115
2022 Access to information and privacy 17 39 45 10
2022 Security 30 25 45 15
2022 Science and technology 27 46 27 925
2022 Library services 21 61 18 10
2022 Administration and operations 36 33 31 255
2022 Human resources 53 23 24 130
2022 Financial management 37 21 41 80
2022 Procurement 36 30 34 30
2022 Real property 31 35 34 35
2022 Material management 36 47 17 10
2022 Information management 25 49 26 40
2022 Information technology 30 40 30 130
2022 Internal audit 33 20 47 15
2022 Evaluation 33 19 48 15
2022 Data sciences 28 48 24 105
2022 Policy 48 18 34 525
2022 Project management 36 30 34 170
2022 Other services to the public 26 35 39 40
2022 None of the above 37 35 28 120
2020 Client contact centre 30 37 33 25
2020 Federal regulators 16 33 51 40
2020 Compliance, inspection and enforcement 36 44 20 30
2020 Communications or public affairs 29 30 40 100
2020 Security 33 24 43 10
2020 Science and technology 16 53 30 1035
2020 Library services 8 49 43 10
2020 Administration and operations 29 37 34 280
2020 Human resources 40 32 28 90
2020 Financial management 23 39 37 100
2020 Procurement 31 47 22 20
2020 Real property 26 44 31 30
2020 Material management 29 47 24 10
2020 Information management 24 39 37 60
2020 Information technology 31 36 33 110
2020 Internal audit 23 38 39 10
2020 Evaluation 9 55 36 10
2020 Data sciences 25 45 30 85
2020 Policy 42 24 34 485
2020 Project management 32 30 37 145
2020 Other services to the public 24 41 35 30
2020 None of the above 28 30 41 115
2019 Client contact centre 39 26 36 30
2019 Federal regulators 17 40 43 35
2019 Compliance, inspection and enforcement 39 39 22 20
2019 Communications or public affairs 28 35 37 100
2019 Access to information and privacy 55 23 22 15
2019 Security 49 38 12 15
2019 Science and technology 21 49 30 985
2019 Library services 0 45 55 10
2019 Administration and operations 33 31 37 270
2019 Human resources 36 26 38 110
2019 Financial management 38 31 32 105
2019 Procurement 30 42 28 35
2019 Real property 31 44 24 40
2019 Material management 33 20 48 10
2019 Information management 41 45 15 65
2019 Information technology 27 34 39 105
2019 Internal audit 45 35 20 15
2019 Data sciences 28 40 32 75
2019 Policy 50 18 33 410
2019 Project management 34 32 33 140
2019 Other services to the public 21 48 31 45
2019 None of the above 26 29 44 155

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Federal regulators 5 20 45 11 0 19 20
2024 Communications or public affairs 8 34 31 7 11 9 45
2024 Security 0 41 59 0 0 0 15
2024 Science and technology 22 18 10 11 34 5 270
2024 Administration and operations 12 40 30 1 12 5 120
2024 Human resources 5 35 46 7 3 4 70
2024 Financial management 16 23 42 12 0 7 35
2024 Real property 20 20 15 31 0 14 15
2024 Information management 25 32 22 9 9 4 20
2024 Information technology 11 19 26 2 27 15 40
2024 Data sciences 9 23 31 21 12 4 45
2024 Policy 5 38 31 11 7 8 310
2024 Project management 7 28 35 12 9 10 70
2024 Other services to the public 15 29 28 8 13 8 15
2024 None of the above 16 18 33 9 18 6 50
2022 Client contact centre 19 32 26 0 13 9 10
2022 Federal regulators 13 16 28 31 6 6 15
2022 Compliance, inspection and enforcement 32 9 33 0 18 8 10
2022 Communications or public affairs 6 37 31 0 20 6 45
2022 Science and technology 26 14 16 10 28 6 230
2022 Administration and operations 14 33 32 3 10 7 90
2022 Human resources 5 28 40 1 15 10 65
2022 Financial management 18 16 44 12 0 10 30
2022 Procurement 0 38 28 0 34 0 10
2022 Real property 17 37 47 0 0 0 10
2022 Information management 20 35 28 0 17 0 10
2022 Information technology 22 30 35 2 3 7 40
2022 Data sciences 21 12 10 17 31 9 30
2022 Policy 3 36 36 9 8 8 240
2022 Project management 24 37 26 4 5 4 60
2022 Other services to the public 17 39 35 0 10 0 10
2022 None of the above 16 28 24 18 5 9 40
2020 Compliance, inspection and enforcement 45 8 38 0 0 9 10
2020 Communications or public affairs 10 24 35 4 7 21 30
2020 Science and technology 39 13 17 5 23 4 160
2020 Administration and operations 11 27 44 6 4 8 85
2020 Human resources 17 34 35 0 9 6 35
2020 Financial management 22 22 32 0 17 6 20
2020 Information management 44 0 21 7 15 13 15
2020 Information technology 24 9 46 3 15 3 35
2020 Data sciences 17 23 4 18 34 4 20
2020 Policy 5 32 46 5 6 6 205
2020 Project management 19 35 37 2 4 2 45
2020 None of the above 11 11 47 3 19 9 30
2019 Client contact centre 28 7 31 27 0 7 10
2019 Communications or public affairs 0 24 47 0 25 3 25
2019 Science and technology 24 11 12 12 35 5 190
2019 Administration and operations 14 25 39 7 7 8 90
2019 Human resources 18 19 58 2 3 0 35
2019 Financial management 13 29 42 2 7 7 40
2019 Procurement 40 40 0 11 0 9 10
2019 Real property 19 8 32 15 18 9 10
2019 Information management 23 14 23 11 29 0 25
2019 Information technology 22 4 46 0 17 11 25
2019 Data sciences 22 9 15 13 37 5 20
2019 Policy 4 33 36 10 10 7 200
2019 Project management 22 19 30 8 9 12 50
2019 None of the above 23 16 40 4 16 0 40
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 52 0 10 0 0 0 90 10 20
2024 Intelligence analysts 66 19 9 0 7 0 0 85 7 10
2024 Federal regulators 49 33 12 2 4 0 0 82 6 40
2024 Compliance, inspection and enforcement 57 31 4 4 4 0 0 88 8 25
2024 Communications or public affairs 49 38 5 7 2 0 0 87 8 125
2024 Security 32 47 9 3 9 0 0 79 12 30
2024 Science and technology 44 39 9 5 3 0 0 83 8 1040
2024 Library services 53 20 0 16 0 12 0 82 18 10
2024 Administration and operations 46 35 11 4 3 0 0 81 8 315
2024 Human resources 51 28 12 4 4 1 0 79 8 170
2024 Financial management 48 33 13 5 1 1 0 81 6 105
2024 Procurement 47 33 9 9 0 3 0 82 9 30
2024 Real property 39 30 19 6 6 0 0 69 12 50
2024 Material management 12 49 13 19 7 0 0 62 26 10
2024 Information management 54 26 7 9 5 0 0 80 14 60
2024 Information technology 39 47 10 4 0 0 0 86 4 140
2024 Internal audit 41 34 6 7 12 0 0 75 19 15
2024 Evaluation 42 53 0 5 0 0 0 95 5 20
2024 Data sciences 47 40 6 4 3 0 0 87 7 130
2024 Policy 39 42 9 7 4 0 0 80 11 665
2024 Project management 49 39 2 6 3 1 0 89 9 185
2024 Other services to the public 51 39 5 6 0 0 0 89 6 45
2024 None of the above 43 38 8 8 3 0 0 81 11 150
2022 Client contact centre 45 42 3 10 0 0 0 87 10 30
2022 Federal regulators 47 33 3 7 10 0 0 80 17 40
2022 Compliance, inspection and enforcement 51 36 8 5 0 0 0 87 5 35
2022 Communications or public affairs 49 36 6 6 2 0 0 85 8 115
2022 Access to information and privacy 80 20 0 0 0 0 0 100 0 10
2022 Security 44 40 12 0 4 0 0 84 4 15
2022 Science and technology 45 39 7 6 3 0 0 84 9 925
2022 Library services 53 39 9 0 0 0 0 91 0 10
2022 Administration and operations 46 40 7 5 1 0 0 86 7 250
2022 Human resources 56 32 7 4 1 0 0 88 5 130
2022 Financial management 46 38 12 2 1 0 0 85 4 80
2022 Procurement 49 45 6 0 0 0 0 94 0 30
2022 Real property 33 53 6 5 2 0 0 87 7 35
2022 Material management 45 33 0 22 0 0 0 78 22 10
2022 Information management 43 41 7 10 0 0 0 84 10 40
2022 Information technology 46 38 9 6 2 0 0 84 8 130
2022 Internal audit 51 21 7 13 7 0 0 72 21 15
2022 Evaluation 78 17 5 0 0 0 0 95 0 15
2022 Data sciences 45 36 9 5 5 0 0 81 10 105
2022 Policy 45 37 9 7 2 0 0 82 9 525
2022 Project management 45 36 6 9 3 1 1 82 12 170
2022 Other services to the public 52 34 9 5 0 0 0 86 5 40
2022 None of the above 48 38 5 3 5 0 0 86 8 120
2020 Client contact centre 53 27 8 8 0 0 4 84 8 25
2020 Federal regulators 48 27 17 5 5 0 0 74 9 40
2020 Compliance, inspection and enforcement 47 26 6 14 6 0 0 74 20 30
2020 Communications or public affairs 47 40 4 6 2 0 1 88 8 100
2020 Security 74 9 17 0 0 0 0 83 0 10
2020 Science and technology 45 38 9 6 2 0 0 83 8 1025
2020 Library services 40 43 17 0 0 0 0 83 0 10
2020 Administration and operations 40 43 9 5 2 0 0 83 8 280
2020 Human resources 49 40 6 3 2 0 0 89 6 90
2020 Financial management 53 41 3 1 2 0 0 94 3 100
2020 Procurement 64 27 0 9 0 0 0 91 9 20
2020 Real property 39 35 7 3 16 0 0 74 20 30
2020 Material management 43 50 7 0 0 0 0 93 0 10
2020 Information management 38 33 15 10 3 0 0 71 14 60
2020 Information technology 32 47 9 8 5 0 0 79 12 110
2020 Internal audit 68 16 17 0 0 0 0 83 0 10
2020 Evaluation 64 27 0 9 0 0 0 91 9 10
2020 Data sciences 41 38 15 4 2 0 0 79 6 85
2020 Policy 49 36 8 5 2 0 0 85 7 485
2020 Project management 40 46 9 4 1 0 0 86 5 145
2020 Other services to the public 65 27 2 6 0 0 0 92 6 30
2020 None of the above 56 32 6 4 2 0 0 88 7 115
2019 Client contact centre 26 41 19 3 7 4 0 70 10 30
2019 Federal regulators 48 29 20 3 0 0 0 77 3 35
2019 Compliance, inspection and enforcement 49 40 0 11 0 0 0 89 11 20
2019 Communications or public affairs 49 35 9 4 3 1 0 84 7 100
2019 Access to information and privacy 31 47 0 7 15 0 0 78 22 15
2019 Security 60 13 13 7 8 0 0 73 14 15
2019 Science and technology 38 42 9 7 2 1 0 81 10 980
2019 Library services 44 40 8 0 8 0 0 84 8 10
2019 Administration and operations 42 33 13 7 3 1 0 76 10 270
2019 Human resources 45 38 8 5 4 0 0 82 9 110
2019 Financial management 47 38 9 5 1 0 0 86 6 105
2019 Procurement 45 46 5 4 0 0 0 90 4 35
2019 Real property 52 30 10 5 2 0 0 82 8 35
2019 Material management 20 36 19 26 0 0 0 55 26 10
2019 Information management 30 45 12 8 5 0 0 76 13 65
2019 Information technology 29 42 16 9 4 0 0 71 13 105
2019 Internal audit 43 36 8 6 7 0 0 80 12 15
2019 Data sciences 29 45 10 12 4 0 0 74 16 75
2019 Policy 41 39 9 8 4 0 0 80 11 410
2019 Project management 39 43 13 4 1 0 0 82 5 140
2019 Other services to the public 41 35 16 5 0 0 2 78 6 45
2019 None of the above 48 33 9 6 4 0 1 81 10 155

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 29 23 8 0 9 0 66 9 20
2024 Intelligence analysts 46 27 26 0 0 0 0 74 0 10
2024 Federal regulators 20 50 15 10 4 0 0 70 14 40
2024 Compliance, inspection and enforcement 27 42 23 0 8 0 0 69 8 25
2024 Communications or public affairs 17 56 13 11 2 0 0 73 14 125
2024 Security 28 42 18 5 6 0 0 70 12 30
2024 Science and technology 18 46 18 12 5 2 0 65 17 1040
2024 Library services 8 47 35 0 0 10 0 61 0 10
2024 Administration and operations 30 39 16 9 4 1 0 70 13 315
2024 Human resources 23 50 14 7 5 1 0 74 12 170
2024 Financial management 24 34 20 15 2 6 0 61 18 105
2024 Procurement 30 24 32 6 0 7 0 58 7 30
2024 Real property 23 39 15 11 8 4 0 65 20 50
2024 Material management 22 35 18 19 7 0 0 57 26 10
2024 Information management 25 36 19 18 1 1 0 61 20 60
2024 Information technology 22 46 16 8 7 1 0 68 15 140
2024 Internal audit 11 59 11 14 5 0 0 70 19 15
2024 Evaluation 32 41 16 11 0 0 0 73 11 20
2024 Data sciences 23 42 20 13 1 1 0 66 14 130
2024 Policy 20 48 13 14 6 1 0 68 19 665
2024 Project management 20 39 23 11 6 1 0 60 17 185
2024 Other services to the public 22 48 14 15 0 2 0 71 15 45
2024 None of the above 18 38 21 14 7 2 1 57 21 150
2022 Client contact centre 35 27 19 13 7 0 0 62 19 30
2022 Federal regulators 19 45 7 10 17 3 0 66 27 40
2022 Compliance, inspection and enforcement 28 40 24 5 3 0 0 68 8 35
2022 Communications or public affairs 24 45 17 9 3 1 0 70 13 115
2022 Access to information and privacy 52 48 0 0 0 0 0 100 0 10
2022 Security 13 63 11 8 0 5 0 80 8 15
2022 Science and technology 23 43 18 11 5 1 0 66 16 925
2022 Library services 15 56 29 0 0 0 0 71 0 10
2022 Administration and operations 28 41 15 9 4 2 1 71 14 255
2022 Human resources 31 34 13 14 5 4 0 67 20 130
2022 Financial management 17 44 21 15 2 0 0 61 18 80
2022 Procurement 26 49 8 11 0 6 0 80 11 30
2022 Real property 23 45 28 0 4 0 0 67 4 35
2022 Material management 35 31 17 6 11 0 0 66 17 10
2022 Information management 22 58 6 10 2 2 0 81 12 40
2022 Information technology 27 35 20 10 6 1 1 63 17 130
2022 Internal audit 35 21 31 6 7 0 0 56 13 15
2022 Evaluation 26 47 16 11 0 0 0 73 11 15
2022 Data sciences 22 45 17 11 3 2 0 68 15 105
2022 Policy 19 47 14 15 5 1 0 66 20 525
2022 Project management 15 47 15 18 4 0 1 63 22 170
2022 Other services to the public 28 37 20 10 2 2 0 67 13 40
2022 None of the above 29 39 14 11 7 0 0 68 18 120
2020 Client contact centre 16 56 16 8 0 4 0 75 8 25
2020 Federal regulators 24 40 21 5 9 0 0 65 14 40
2020 Compliance, inspection and enforcement 31 37 19 6 7 0 0 67 13 30
2020 Communications or public affairs 24 50 11 10 5 0 0 74 15 100
2020 Security 41 26 9 16 0 9 0 73 17 10
2020 Science and technology 23 45 19 9 2 1 0 70 11 1035
2020 Library services 0 83 8 0 8 0 0 83 8 10
2020 Administration and operations 27 46 18 4 3 1 0 74 8 280
2020 Human resources 18 48 15 11 5 3 0 68 17 90
2020 Financial management 30 52 12 6 0 0 0 82 6 100
2020 Procurement 52 39 4 0 4 0 0 91 4 20
2020 Real property 36 32 23 0 10 0 0 67 10 30
2020 Material management 16 60 14 10 0 0 0 76 10 10
2020 Information management 21 49 17 7 3 3 0 73 10 60
2020 Information technology 17 46 18 10 8 1 0 64 19 110
2020 Internal audit 30 47 8 8 8 0 0 77 16 10
2020 Evaluation 45 18 18 18 0 0 0 64 18 10
2020 Data sciences 20 40 21 13 4 1 0 61 17 85
2020 Policy 26 47 13 9 3 2 0 74 12 485
2020 Project management 21 52 17 8 1 1 0 74 9 145
2020 Other services to the public 36 37 9 12 3 3 0 75 15 30
2020 None of the above 32 39 17 4 6 2 0 72 10 115
2019 Client contact centre 3 51 30 17 0 0 0 53 17 30
2019 Federal regulators 14 43 18 19 5 0 0 58 25 35
2019 Compliance, inspection and enforcement 10 45 27 6 5 6 0 59 12 20
2019 Communications or public affairs 28 43 13 10 3 3 0 74 13 100
2019 Access to information and privacy 15 46 24 15 0 0 0 61 15 15
2019 Security 19 41 20 12 0 0 8 66 13 15
2019 Science and technology 20 42 20 12 4 2 0 63 16 985
2019 Library services 16 60 17 8 0 0 0 76 8 10
2019 Administration and operations 26 43 18 7 4 2 0 70 12 270
2019 Human resources 19 47 16 14 2 2 0 67 16 105
2019 Financial management 27 38 22 7 4 3 0 67 11 105
2019 Procurement 36 29 30 5 0 0 0 65 5 35
2019 Real property 24 40 26 0 8 2 0 66 8 40
2019 Material management 7 33 35 13 13 0 0 39 26 10
2019 Information management 16 52 20 3 7 1 1 70 10 65
2019 Information technology 15 35 25 20 4 1 0 50 24 105
2019 Internal audit 29 43 0 28 0 0 0 72 28 15
2019 Data sciences 16 41 20 20 1 1 0 58 22 75
2019 Policy 16 46 19 13 6 1 0 62 18 410
2019 Project management 16 49 19 12 3 1 0 66 15 140
2019 Other services to the public 21 42 24 6 4 2 0 65 11 45
2019 None of the above 20 38 16 14 5 4 1 62 20 155

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 5 22 39 26 0 0 8 28 29 20
2024 Intelligence analysts 7 0 25 27 0 0 41 46 11 10
2024 Federal regulators 9 19 46 15 11 0 0 26 28 40
2024 Compliance, inspection and enforcement 4 15 38 21 22 0 0 44 18 25
2024 Communications or public affairs 23 24 36 11 5 1 0 16 47 125
2024 Security 24 16 45 8 7 0 0 15 39 30
2024 Science and technology 5 18 38 23 11 1 3 36 24 1035
2024 Library services 5 47 21 8 20 0 0 27 52 10
2024 Administration and operations 7 24 33 17 14 0 4 33 32 310
2024 Human resources 11 26 29 19 10 1 4 31 39 170
2024 Financial management 7 21 42 22 6 1 3 28 29 105
2024 Procurement 8 23 33 23 7 6 0 32 33 30
2024 Real property 19 28 22 14 9 0 8 25 51 50
2024 Material management 24 24 21 19 12 0 0 32 48 10
2024 Information management 10 20 35 24 6 0 4 32 31 60
2024 Information technology 12 19 37 21 9 0 1 31 32 140
2024 Internal audit 23 11 61 0 6 0 0 6 33 15
2024 Evaluation 0 16 31 33 16 4 0 52 16 20
2024 Data sciences 4 13 39 23 13 1 6 40 19 130
2024 Policy 14 26 37 17 5 0 1 22 41 665
2024 Project management 10 15 43 21 10 0 1 31 25 185
2024 Other services to the public 4 23 35 21 13 0 4 36 28 45
2024 None of the above 5 24 38 17 13 0 2 30 30 150
2022 Client contact centre 12 20 32 18 14 0 3 34 34 30
2022 Federal regulators 9 22 31 22 15 0 0 38 31 40
2022 Compliance, inspection and enforcement 5 20 30 28 14 0 3 43 26 35
2022 Communications or public affairs 15 28 28 17 12 0 1 29 43 115
2022 Access to information and privacy 8 6 13 55 6 0 10 69 17 10
2022 Security 12 13 51 11 13 0 0 25 24 15
2022 Science and technology 6 17 36 26 12 1 3 39 24 925
2022 Library services 14 29 34 17 7 0 0 24 43 10
2022 Administration and operations 9 22 35 21 10 0 4 32 32 250
2022 Human resources 9 17 41 16 12 1 4 29 27 130
2022 Financial management 21 17 36 12 11 0 3 24 39 80
2022 Procurement 12 22 24 29 5 3 6 37 36 30
2022 Real property 9 17 39 20 14 0 0 35 27 35
2022 Material management 6 17 43 35 0 0 0 35 23 10
2022 Information management 9 17 36 21 15 0 2 37 27 40
2022 Information technology 5 28 35 21 8 1 2 30 34 125
2022 Internal audit 15 12 51 22 0 0 0 22 27 15
2022 Evaluation 0 18 27 11 23 0 20 43 23 15
2022 Data sciences 2 20 32 29 9 1 7 41 24 105
2022 Policy 11 23 42 17 6 0 1 23 35 525
2022 Project management 9 22 41 19 7 0 2 27 31 170
2022 Other services to the public 0 23 46 20 7 0 5 28 24 40
2022 None of the above 8 21 32 19 11 1 9 33 32 120
2020 Client contact centre 4 8 35 26 23 0 4 52 12 25
2020 Federal regulators 7 28 48 7 7 0 2 14 36 40
2020 Compliance, inspection and enforcement 6 13 43 28 10 0 0 38 19 30
2020 Communications or public affairs 6 20 44 23 6 0 1 29 27 100
2020 Security 9 16 24 51 0 0 0 51 25 10
2020 Science and technology 5 16 40 26 11 1 2 38 21 1035
2020 Library services 17 17 31 17 17 0 0 35 34 10
2020 Administration and operations 11 21 32 26 9 1 0 35 32 280
2020 Human resources 12 14 44 25 4 0 0 29 26 90
2020 Financial management 1 23 45 22 10 0 0 31 24 95
2020 Procurement 13 26 28 18 11 0 4 30 40 20
2020 Real property 3 19 40 29 10 0 0 39 22 30
2020 Material management 0 7 51 33 10 0 0 43 7 10
2020 Information management 10 15 39 33 2 0 2 35 25 60
2020 Information technology 13 22 38 18 5 1 3 24 37 110
2020 Internal audit 16 8 30 24 23 0 0 47 23 10
2020 Evaluation 0 0 40 50 10 0 0 60 0 10
2020 Data sciences 3 15 31 38 6 5 2 47 19 85
2020 Policy 9 22 42 21 5 0 0 26 31 485
2020 Project management 4 24 42 25 5 0 1 30 27 145
2020 Other services to the public 9 12 36 33 10 0 0 43 21 30
2020 None of the above 4 21 42 17 14 1 1 32 26 115
2019 Client contact centre 3 21 34 31 11 0 0 42 24 30
2019 Federal regulators 6 17 48 20 6 0 3 27 23 35
2019 Compliance, inspection and enforcement 0 43 18 28 11 0 0 39 43 20
2019 Communications or public affairs 6 20 45 19 9 1 1 29 26 100
2019 Access to information and privacy 0 15 37 33 8 7 0 44 16 15
2019 Security 6 31 43 11 8 0 0 20 37 15
2019 Science and technology 6 19 37 26 10 1 1 37 25 985
2019 Library services 8 17 40 26 8 0 0 35 25 10
2019 Administration and operations 9 20 36 20 12 0 2 33 29 270
2019 Human resources 8 32 28 23 6 0 2 30 41 110
2019 Financial management 7 15 33 30 12 2 1 43 23 105
2019 Procurement 15 20 32 21 8 4 0 30 37 35
2019 Real property 5 34 42 14 5 0 0 19 39 40
2019 Material management 0 36 39 25 0 0 0 25 36 10
2019 Information management 11 19 33 23 14 0 0 37 29 65
2019 Information technology 11 31 35 18 4 0 1 23 42 105
2019 Internal audit 8 28 43 21 0 0 0 21 36 15
2019 Data sciences 9 19 33 31 6 0 1 38 28 75
2019 Policy 13 22 39 21 5 1 1 26 35 415
2019 Project management 8 19 37 28 6 2 0 34 28 140
2019 Other services to the public 8 25 39 18 9 0 0 27 34 45
2019 None of the above 7 22 35 20 13 1 1 34 30 155

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 34 32 4 8 0 13 14 50 20
2024 Intelligence analysts 7 11 17 18 6 0 41 41 31 10
2024 Federal regulators 7 23 47 13 10 0 0 23 30 40
2024 Compliance, inspection and enforcement 11 34 37 5 13 0 0 18 45 25
2024 Communications or public affairs 27 32 25 11 2 1 2 14 60 125
2024 Security 38 24 19 8 11 0 0 18 62 30
2024 Science and technology 22 25 30 13 6 1 4 20 48 1040
2024 Library services 0 23 34 13 20 0 10 36 26 10
2024 Administration and operations 10 26 38 10 10 1 5 22 38 315
2024 Human resources 15 24 23 18 10 1 9 31 44 170
2024 Financial management 14 25 36 13 7 1 4 21 41 105
2024 Procurement 15 40 23 7 15 0 0 22 55 30
2024 Real property 22 37 19 9 10 0 4 19 61 50
2024 Material management 7 26 40 16 0 0 12 18 37 10
2024 Information management 16 19 37 17 6 0 5 25 37 60
2024 Information technology 19 29 24 13 12 1 2 25 50 140
2024 Internal audit 11 24 48 12 6 0 0 18 34 15
2024 Evaluation 10 26 37 5 22 0 0 27 36 20
2024 Data sciences 15 19 31 12 12 4 7 27 38 130
2024 Policy 19 23 37 16 4 1 1 21 42 665
2024 Project management 21 33 29 13 3 0 3 16 55 185
2024 Other services to the public 28 21 27 12 10 0 2 23 50 45
2024 None of the above 20 31 15 12 17 3 2 31 53 150
2022 Client contact centre 17 23 20 19 11 4 6 33 44 30
2022 Federal regulators 19 15 29 21 14 0 2 36 34 40
2022 Compliance, inspection and enforcement 20 16 44 14 3 0 4 18 37 35
2022 Communications or public affairs 24 30 28 11 7 1 0 18 54 115
2022 Access to information and privacy 0 6 53 13 6 21 0 25 8 10
2022 Security 29 29 16 6 13 0 7 20 62 15
2022 Science and technology 19 26 28 12 7 1 6 21 49 925
2022 Library services 0 15 78 7 0 0 0 7 15 10
2022 Administration and operations 16 24 35 12 7 1 4 21 42 255
2022 Human resources 11 23 29 20 9 2 6 32 37 130
2022 Financial management 9 30 38 9 9 1 4 19 41 80
2022 Procurement 17 26 28 16 9 0 4 26 44 30
2022 Real property 8 19 43 15 13 0 3 28 28 35
2022 Material management 20 0 41 0 39 0 0 39 20 10
2022 Information management 7 30 24 22 12 3 2 36 39 40
2022 Information technology 14 24 31 19 8 0 4 28 39 125
2022 Internal audit 21 19 40 13 0 0 7 14 43 15
2022 Evaluation 6 18 45 5 11 0 15 19 28 15
2022 Data sciences 13 25 30 12 10 2 8 25 42 105
2022 Policy 13 26 38 16 4 1 2 21 41 525
2022 Project management 23 30 28 13 2 1 1 16 55 170
2022 Other services to the public 11 33 20 9 22 0 5 32 46 40
2022 None of the above 10 30 35 10 8 0 8 19 43 120
2020 Client contact centre 0 31 33 15 18 0 4 34 32 25
2020 Federal regulators 12 40 24 15 7 0 2 22 53 40
2020 Compliance, inspection and enforcement 13 26 33 10 18 0 0 29 39 30
2020 Communications or public affairs 21 27 29 13 8 0 2 21 49 100
2020 Security 23 17 25 34 0 0 0 34 41 10
2020 Science and technology 14 23 33 17 9 1 3 27 39 1035
2020 Library services 8 9 40 26 17 0 0 43 17 10
2020 Administration and operations 14 24 32 18 9 2 0 28 39 280
2020 Human resources 11 25 28 23 11 0 2 35 37 85
2020 Financial management 7 19 50 15 9 0 0 24 25 95
2020 Procurement 27 4 38 20 9 0 0 30 32 20
2020 Real property 12 20 33 21 14 0 0 34 33 30
2020 Material management 7 10 48 16 19 0 0 36 16 10
2020 Information management 6 19 26 30 9 5 5 44 28 60
2020 Information technology 11 27 33 19 6 3 2 26 40 110
2020 Internal audit 25 8 33 0 25 0 8 27 37 10
2020 Evaluation 9 27 9 27 18 0 9 50 40 10
2020 Data sciences 9 22 36 24 4 2 2 30 33 85
2020 Policy 10 22 39 23 6 1 0 29 32 480
2020 Project management 17 29 32 13 6 0 1 20 47 145
2020 Other services to the public 7 22 37 23 9 3 0 33 29 30
2020 None of the above 10 21 28 22 11 4 4 36 34 115
2019 Client contact centre 21 22 26 11 8 6 6 22 49 30
2019 Federal regulators 9 20 34 26 9 3 0 35 30 35
2019 Compliance, inspection and enforcement 11 22 34 16 17 0 0 33 33 20
2019 Communications or public affairs 18 23 38 12 6 0 4 18 42 100
2019 Access to information and privacy 22 31 23 17 0 7 0 18 57 15
2019 Security 25 26 24 17 8 0 0 26 51 15
2019 Science and technology 18 27 27 15 10 1 2 26 46 980
2019 Library services 24 8 31 29 8 0 0 36 33 10
2019 Administration and operations 14 23 26 21 12 1 3 35 38 270
2019 Human resources 14 20 33 21 11 0 2 32 34 105
2019 Financial management 7 25 36 17 10 4 2 29 33 105
2019 Procurement 19 14 33 20 12 0 3 33 34 35
2019 Real property 5 17 49 18 10 0 0 29 22 40
2019 Information management 18 20 29 16 16 0 2 32 38 65
2019 Information technology 17 34 23 17 7 1 2 25 52 105
2019 Internal audit 31 21 14 34 0 0 0 34 52 15
2019 Data sciences 12 27 22 15 16 3 5 34 43 75
2019 Policy 18 27 31 18 4 1 1 23 46 410
2019 Project management 19 26 36 11 5 4 0 17 46 140
2019 Other services to the public 14 30 24 16 9 7 0 27 47 45
2019 None of the above 17 19 30 17 12 2 3 31 37 155

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 5 19 14 28 21 6 8 57 27 20
2024 Intelligence analysts 12 13 19 7 8 0 41 26 41 10
2024 Federal regulators 9 12 31 31 17 0 0 48 21 40
2024 Compliance, inspection and enforcement 4 13 29 21 33 0 0 54 17 25
2024 Communications or public affairs 23 23 29 19 5 0 0 24 46 125
2024 Security 9 9 29 31 19 0 3 51 19 30
2024 Science and technology 4 11 29 32 20 1 3 54 16 1040
2024 Library services 0 10 38 12 40 0 0 52 10 10
2024 Administration and operations 8 12 36 24 17 0 3 42 21 315
2024 Human resources 8 16 33 22 14 1 6 39 26 170
2024 Financial management 13 18 28 22 16 0 3 40 31 105
2024 Procurement 9 26 19 26 20 0 0 46 35 30
2024 Real property 10 20 21 25 20 2 2 47 31 50
2024 Material management 13 22 19 33 12 0 0 45 35 10
2024 Information management 8 12 31 30 16 0 3 47 21 60
2024 Information technology 8 10 28 31 20 0 2 53 19 140
2024 Internal audit 18 21 17 32 12 0 0 44 39 15
2024 Evaluation 0 5 15 41 39 0 0 80 5 20
2024 Data sciences 3 7 28 28 28 2 6 60 11 130
2024 Policy 16 21 34 20 8 0 1 28 38 665
2024 Project management 8 13 32 27 20 0 0 47 21 185
2024 Other services to the public 10 17 16 37 19 0 2 57 27 45
2024 None of the above 9 15 26 23 26 0 1 50 24 150
2022 Client contact centre 6 6 20 19 42 0 7 66 13 25
2022 Federal regulators 5 12 27 33 17 0 5 53 18 40
2022 Compliance, inspection and enforcement 5 7 35 36 17 0 0 52 12 35
2022 Communications or public affairs 14 27 29 18 11 1 0 29 42 115
2022 Access to information and privacy 6 22 42 23 6 0 0 30 28 10
2022 Security 8 4 26 31 25 0 7 59 12 15
2022 Science and technology 4 11 28 34 20 0 3 56 16 925
2022 Library services 8 7 17 68 0 0 0 68 15 10
2022 Administration and operations 9 19 29 23 16 0 4 41 29 250
2022 Human resources 8 17 25 21 28 0 2 49 25 130
2022 Financial management 12 24 33 16 12 0 3 29 37 80
2022 Procurement 9 15 28 39 9 0 0 49 24 30
2022 Real property 12 13 24 25 23 0 3 49 27 35
2022 Material management 6 0 12 35 37 0 10 80 6 10
2022 Information management 9 8 25 19 34 0 5 55 19 40
2022 Information technology 6 11 25 34 22 0 2 56 18 125
2022 Internal audit 7 14 41 31 7 0 0 38 21 15
2022 Evaluation 0 17 23 29 12 5 15 50 21 15
2022 Data sciences 5 7 22 35 26 2 3 64 13 105
2022 Policy 20 25 32 16 6 0 1 21 46 525
2022 Project management 8 17 40 20 12 0 2 33 26 170
2022 Other services to the public 5 15 24 20 27 6 3 52 22 40
2022 None of the above 7 17 26 30 13 0 7 47 26 120
2020 Client contact centre 0 13 26 27 30 0 4 60 13 25
2020 Federal regulators 7 17 37 25 15 0 0 39 24 40
2020 Compliance, inspection and enforcement 6 6 29 33 25 0 0 59 12 30
2020 Communications or public affairs 7 28 35 20 8 0 1 28 36 100
2020 Security 16 16 17 34 17 0 0 51 32 10
2020 Science and technology 3 12 32 34 16 1 2 52 16 1030
2020 Library services 17 0 17 49 18 0 0 66 17 10
2020 Administration and operations 8 21 34 24 12 0 1 37 29 280
2020 Human resources 15 18 24 27 16 0 0 44 33 90
2020 Financial management 8 18 36 25 13 0 0 38 26 95
2020 Procurement 9 18 34 25 14 0 0 39 27 20
2020 Real property 6 13 33 22 25 0 0 47 19 30
2020 Material management 0 7 19 65 10 0 0 74 7 10
2020 Information management 6 13 24 26 29 2 0 56 20 60
2020 Information technology 4 14 28 36 16 0 3 53 18 110
2020 Internal audit 8 0 38 30 24 0 0 54 8 10
2020 Evaluation 9 0 45 27 18 0 0 45 9 10
2020 Data sciences 3 9 31 36 18 2 1 55 12 85
2020 Policy 17 23 34 19 5 1 0 25 41 480
2020 Project management 9 16 41 23 8 0 2 32 26 145
2020 Other services to the public 6 13 24 37 13 3 3 53 21 30
2020 None of the above 7 15 35 22 16 0 5 40 23 115
2019 Client contact centre 3 26 30 22 15 3 0 39 30 30
2019 Federal regulators 3 15 29 39 11 3 0 52 19 35
2019 Compliance, inspection and enforcement 5 17 34 28 17 0 0 44 22 20
2019 Communications or public affairs 11 12 41 20 14 0 1 35 23 100
2019 Access to information and privacy 7 22 31 24 8 7 0 35 32 15
2019 Security 0 24 29 13 20 0 13 38 28 15
2019 Science and technology 5 10 30 33 19 1 2 54 15 975
2019 Library services 8 0 0 46 46 0 0 92 8 10
2019 Administration and operations 8 18 30 24 17 0 2 42 27 270
2019 Human resources 11 18 24 26 19 0 1 46 29 110
2019 Financial management 5 19 34 23 17 2 0 41 24 105
2019 Procurement 17 19 32 20 13 0 0 33 35 35
2019 Real property 0 12 39 36 13 0 0 49 12 35
2019 Information management 6 4 29 28 28 0 5 58 11 65
2019 Information technology 8 13 29 32 16 0 2 50 21 105
2019 Internal audit 0 33 38 21 7 0 0 29 33 15
2019 Data sciences 2 15 31 23 22 3 3 48 19 75
2019 Policy 17 26 33 16 6 1 1 22 44 410
2019 Project management 8 23 34 23 11 1 0 34 32 140
2019 Other services to the public 4 21 27 23 22 0 2 47 26 45
2019 None of the above 7 16 24 24 27 0 2 52 23 155

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 5 30 14 29 0 0 43 27 20
2024 Intelligence analysts 13 6 9 21 5 0 47 49 35 10
2024 Federal regulators 7 31 27 18 15 0 2 34 39 40
2024 Compliance, inspection and enforcement 12 27 16 17 24 0 4 43 41 25
2024 Communications or public affairs 18 18 33 15 11 5 2 27 38 125
2024 Security 23 13 38 4 12 5 5 18 39 30
2024 Science and technology 14 20 28 17 15 2 3 34 36 1035
2024 Library services 30 6 22 14 29 0 0 43 35 10
2024 Administration and operations 9 17 27 25 15 1 5 43 28 310
2024 Human resources 17 16 24 19 14 1 9 37 37 170
2024 Financial management 10 23 27 22 14 0 4 38 34 105
2024 Procurement 14 6 38 14 25 0 2 41 21 30
2024 Real property 19 22 16 20 16 4 4 39 43 50
2024 Material management 25 23 5 47 0 0 0 47 48 10
2024 Information management 15 19 23 28 7 1 6 37 37 60
2024 Information technology 19 17 27 20 15 0 2 36 37 140
2024 Internal audit 23 15 50 0 0 12 0 0 43 15
2024 Evaluation 0 10 21 38 27 4 0 68 10 20
2024 Data sciences 10 15 20 16 25 4 10 48 29 130
2024 Policy 16 19 27 21 12 2 2 35 37 665
2024 Project management 15 19 30 20 14 1 1 35 35 185
2024 Other services to the public 15 14 24 33 12 0 2 46 30 45
2024 None of the above 16 16 27 15 19 2 5 36 34 150
2022 Client contact centre 11 17 9 38 18 0 7 59 31 30
2022 Federal regulators 13 16 30 17 17 2 5 37 31 40
2022 Compliance, inspection and enforcement 22 17 31 16 14 0 0 30 39 35
2022 Communications or public affairs 12 21 23 16 22 3 3 40 35 115
2022 Access to information and privacy 21 0 53 25 0 0 0 25 21 10
2022 Security 31 21 8 17 16 0 7 35 56 15
2022 Science and technology 13 25 23 18 15 1 3 35 40 925
2022 Library services 13 15 46 18 8 0 0 26 28 10
2022 Administration and operations 14 20 24 19 16 0 7 37 37 255
2022 Human resources 10 16 19 22 22 1 9 49 30 130
2022 Financial management 15 25 33 13 11 1 3 25 41 80
2022 Procurement 14 25 17 21 17 0 7 40 42 30
2022 Real property 24 5 28 12 26 2 3 40 30 35
2022 Material management 14 11 37 17 20 0 0 38 25 10
2022 Information management 25 13 23 5 27 0 7 35 41 40
2022 Information technology 12 21 31 22 11 0 4 33 35 125
2022 Internal audit 7 21 33 30 8 0 0 38 28 15
2022 Evaluation 5 18 39 11 12 0 15 26 28 15
2022 Data sciences 8 9 31 20 20 2 10 45 19 105
2022 Policy 15 21 29 20 9 2 4 30 39 520
2022 Project management 18 24 26 20 10 0 2 31 43 170
2022 Other services to the public 7 15 36 14 25 0 2 40 22 40
2022 None of the above 17 19 20 16 17 0 11 37 40 120
2020 Client contact centre 8 14 29 29 21 0 0 50 22 25
2020 Federal regulators 16 23 26 22 7 0 5 31 41 40
2020 Compliance, inspection and enforcement 3 22 30 20 25 0 0 44 26 30
2020 Communications or public affairs 10 25 28 18 15 0 4 34 37 95
2020 Security 24 17 26 17 16 0 0 34 41 10
2020 Science and technology 12 19 29 21 14 2 2 36 33 1030
2020 Library services 26 17 31 0 26 0 0 26 43 10
2020 Administration and operations 16 18 25 22 17 0 2 40 35 280
2020 Human resources 17 22 25 24 7 1 3 33 41 90
2020 Financial management 14 20 28 26 12 0 0 38 34 95
2020 Procurement 17 26 24 24 9 0 0 33 43 20
2020 Real property 20 13 24 20 23 0 0 43 33 30
2020 Material management 7 14 26 33 19 0 0 53 21 10
2020 Information management 13 24 23 25 12 0 3 38 39 60
2020 Information technology 27 17 28 13 11 1 3 25 47 110
2020 Internal audit 31 14 14 16 24 0 0 40 46 10
2020 Evaluation 10 20 30 10 30 0 0 40 30 10
2020 Data sciences 12 21 24 27 11 2 2 40 35 85
2020 Policy 14 22 28 20 11 2 2 33 38 485
2020 Project management 16 20 38 20 4 0 3 24 37 145
2020 Other services to the public 10 14 18 33 18 3 3 55 25 30
2020 None of the above 14 22 28 14 14 2 6 30 39 115
2019 Client contact centre 13 31 16 22 11 3 4 35 48 30
2019 Federal regulators 8 28 35 20 6 3 0 26 38 35
2019 Compliance, inspection and enforcement 16 28 34 11 11 0 0 22 44 20
2019 Communications or public affairs 9 14 23 35 15 1 4 52 24 100
2019 Access to information and privacy 15 22 23 17 16 7 0 35 40 15
2019 Security 12 23 19 24 8 0 13 37 41 15
2019 Science and technology 15 21 30 17 14 1 2 33 37 980
2019 Library services 8 16 51 8 18 0 0 26 23 10
2019 Administration and operations 10 20 25 23 17 1 4 42 32 270
2019 Human resources 21 20 21 16 17 2 3 34 44 105
2019 Financial management 17 18 28 22 12 3 0 35 36 105
2019 Procurement 12 28 31 17 12 0 0 29 40 35
2019 Real property 18 38 7 27 7 3 0 35 58 40
2019 Material management 20 23 45 0 13 0 0 13 42 10
2019 Information management 13 18 19 23 22 0 5 47 33 60
2019 Information technology 27 19 26 19 7 0 3 27 47 105
2019 Internal audit 23 16 35 13 13 0 0 27 39 15
2019 Data sciences 12 24 19 23 14 1 6 40 39 75
2019 Policy 11 20 28 25 9 3 3 36 34 410
2019 Project management 17 18 33 21 8 3 0 30 36 140
2019 Other services to the public 8 21 29 20 18 0 3 39 31 45
2019 None of the above 15 15 27 21 18 3 1 41 31 155

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 14 0 37 35 0 6 76 24 20
2024 Intelligence analysts 7 6 6 15 5 0 61 52 33 10
2024 Federal regulators 4 14 21 31 29 0 0 60 19 40
2024 Compliance, inspection and enforcement 0 8 17 49 18 0 9 73 9 25
2024 Communications or public affairs 14 13 25 21 19 3 4 43 30 125
2024 Security 12 12 22 30 15 5 4 50 26 30
2024 Science and technology 5 12 22 24 24 4 8 56 20 1040
2024 Library services 0 0 21 47 20 13 0 76 0 10
2024 Administration and operations 6 14 25 24 20 3 8 49 23 310
2024 Human resources 9 12 19 29 19 2 10 54 24 170
2024 Financial management 5 10 31 21 21 2 10 48 16 105
2024 Procurement 9 15 25 17 24 11 0 46 26 30
2024 Real property 9 22 13 31 19 0 6 53 33 50
2024 Material management 7 19 18 33 10 0 12 50 29 10
2024 Information management 3 19 17 32 21 0 8 58 24 60
2024 Information technology 4 14 19 31 24 4 4 60 20 140
2024 Internal audit 18 24 53 0 6 0 0 6 42 15
2024 Evaluation 5 10 26 29 11 14 5 50 18 20
2024 Data sciences 3 5 23 26 29 4 11 64 9 130
2024 Policy 8 14 27 26 19 2 4 47 24 665
2024 Project management 6 18 28 24 16 2 7 44 26 185
2024 Other services to the public 2 17 20 27 26 2 6 57 21 45
2024 None of the above 6 12 30 19 22 4 7 47 19 150
2022 Client contact centre 3 24 35 10 21 4 4 33 29 30
2022 Federal regulators 17 16 18 15 30 0 5 46 35 40
2022 Compliance, inspection and enforcement 8 12 30 22 18 0 10 44 22 35
2022 Communications or public affairs 10 15 32 12 24 1 5 39 27 115
2022 Access to information and privacy 8 6 21 0 28 25 10 44 23 10
2022 Security 4 22 32 11 25 0 7 38 27 15
2022 Science and technology 7 17 21 23 19 5 8 48 28 925
2022 Library services 0 0 33 48 19 0 0 67 0 10
2022 Administration and operations 10 23 19 16 17 5 10 39 39 255
2022 Human resources 14 23 17 13 19 7 8 37 43 130
2022 Financial management 9 20 32 17 14 4 3 33 32 80
2022 Procurement 5 22 23 15 18 13 3 40 32 30
2022 Real property 5 10 23 23 22 8 10 55 18 35
2022 Material management 0 21 53 26 0 0 0 26 21 10
2022 Information management 9 7 16 23 23 13 9 59 21 40
2022 Information technology 6 12 21 29 24 1 7 58 19 125
2022 Internal audit 7 12 15 37 22 0 7 64 21 15
2022 Evaluation 7 6 33 34 5 0 15 46 15 15
2022 Data sciences 6 8 18 35 19 5 10 63 16 105
2022 Policy 15 18 28 20 12 4 4 34 35 525
2022 Project management 11 27 24 19 9 5 5 31 43 170
2022 Other services to the public 3 13 31 17 24 7 5 46 18 40
2022 None of the above 14 18 19 15 14 1 20 37 40 120
2020 Client contact centre 6 8 33 22 31 0 0 52 14 25
2020 Federal regulators 7 19 35 27 9 2 0 38 26 40
2020 Compliance, inspection and enforcement 10 3 30 23 35 0 0 58 13 30
2020 Communications or public affairs 6 14 17 32 27 0 3 62 21 100
2020 Security 24 0 26 17 34 0 0 50 24 10
2020 Science and technology 3 9 23 34 24 4 5 63 13 1030
2020 Library services 0 9 8 25 40 9 9 79 11 10
2020 Administration and operations 8 17 26 27 17 2 3 46 26 280
2020 Human resources 13 17 24 20 17 5 3 41 33 90
2020 Financial management 5 16 23 43 11 2 0 55 21 95
2020 Procurement 9 0 15 50 22 4 0 75 9 20
2020 Real property 6 20 12 26 32 0 3 60 27 30
2020 Material management 7 0 21 26 46 0 0 72 7 10
2020 Information management 8 17 19 31 20 2 3 53 27 60
2020 Information technology 6 21 20 31 15 4 3 49 29 110
2020 Internal audit 0 8 30 24 31 0 8 59 9 10
2020 Evaluation 0 9 27 27 18 9 9 56 11 10
2020 Data sciences 9 10 26 27 19 7 2 51 21 85
2020 Policy 9 14 28 30 15 2 2 47 24 485
2020 Project management 8 17 26 34 11 1 3 47 26 145
2020 Other services to the public 3 6 27 26 26 9 3 59 11 30
2020 None of the above 9 10 24 20 25 3 10 51 22 115
2019 Client contact centre 13 24 16 18 21 0 8 42 41 30
2019 Federal regulators 3 22 28 28 9 6 3 41 28 35
2019 Compliance, inspection and enforcement 0 27 11 33 29 0 0 62 27 20
2019 Communications or public affairs 7 14 24 31 19 4 1 52 22 95
2019 Access to information and privacy 40 24 9 19 0 8 0 20 70 10
2019 Security 12 22 26 19 14 0 7 35 38 15
2019 Science and technology 5 11 25 29 23 3 4 56 18 980
2019 Library services 9 0 18 30 35 0 8 71 10 10
2019 Administration and operations 11 15 23 28 19 2 2 49 27 270
2019 Human resources 11 21 33 20 10 2 3 31 34 105
2019 Financial management 8 19 31 25 13 3 1 40 28 105
2019 Procurement 3 13 32 35 13 4 0 50 16 35
2019 Real property 10 20 18 26 21 0 4 50 32 40
2019 Material management 10 13 52 12 0 13 0 14 26 10
2019 Information management 8 11 22 23 29 3 3 56 20 60
2019 Information technology 14 22 25 16 17 4 2 35 38 105
2019 Internal audit 15 16 42 21 7 0 0 27 31 15
2019 Data sciences 6 15 18 23 24 6 8 54 25 75
2019 Policy 10 18 31 23 14 2 2 39 29 410
2019 Project management 10 18 33 23 11 4 1 35 30 140
2019 Other services to the public 6 14 31 23 21 5 0 47 21 45
2019 None of the above 7 10 25 23 26 6 3 54 19 155

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 0 47 26 12 0 0 39 14 20
2024 Intelligence analysts 5 0 6 34 5 8 41 77 11 10
2024 Federal regulators 14 19 26 30 10 0 0 40 33 40
2024 Compliance, inspection and enforcement 8 50 20 17 0 5 0 18 61 25
2024 Communications or public affairs 23 20 36 10 10 1 1 20 44 125
2024 Security 15 21 34 19 10 0 0 29 36 30
2024 Science and technology 23 23 25 13 10 3 5 25 49 1040
2024 Library services 12 16 38 21 14 0 0 35 27 10
2024 Administration and operations 14 20 31 15 15 1 4 32 35 310
2024 Human resources 14 17 32 15 14 1 7 31 34 170
2024 Financial management 15 24 36 12 11 1 2 23 40 105
2024 Procurement 24 36 18 13 9 0 0 22 60 30
2024 Real property 23 23 19 15 12 0 7 30 50 50
2024 Material management 12 49 7 21 0 0 12 23 69 10
2024 Information management 11 20 39 15 10 3 3 26 32 60
2024 Information technology 17 20 34 13 13 1 3 27 38 140
2024 Internal audit 12 18 35 11 6 12 6 20 37 15
2024 Evaluation 18 46 14 22 0 0 0 22 64 20
2024 Data sciences 14 21 21 16 18 2 8 38 38 130
2024 Policy 17 18 35 18 7 2 3 26 37 665
2024 Project management 21 27 30 11 11 0 1 22 47 185
2024 Other services to the public 16 27 31 6 13 2 6 21 46 45
2024 None of the above 17 27 24 13 12 3 3 27 48 150
2022 Client contact centre 6 35 19 20 13 4 3 35 44 30
2022 Federal regulators 12 26 34 14 5 7 2 21 42 40
2022 Compliance, inspection and enforcement 19 16 31 20 10 0 3 31 36 35
2022 Communications or public affairs 17 24 30 13 12 2 3 26 43 115
2022 Access to information and privacy 0 7 29 0 28 12 23 44 11 10
2022 Security 17 26 6 6 33 0 13 44 49 15
2022 Science and technology 23 22 26 13 9 3 4 23 48 925
2022 Library services 0 49 20 31 0 0 0 31 49 10
2022 Administration and operations 18 22 32 11 12 1 4 24 42 255
2022 Human resources 13 19 31 17 12 2 6 31 35 130
2022 Financial management 21 24 31 14 7 0 4 22 46 80
2022 Procurement 9 26 23 19 5 5 13 30 43 30
2022 Real property 17 17 28 16 18 0 3 35 36 35
2022 Material management 20 0 44 7 29 0 0 36 20 10
2022 Information management 11 17 23 17 22 4 5 43 31 40
2022 Information technology 15 23 29 19 11 1 3 31 39 125
2022 Internal audit 7 15 37 26 8 0 7 36 24 15
2022 Evaluation 0 12 35 38 0 0 15 44 14 15
2022 Data sciences 11 22 28 23 8 3 4 34 36 105
2022 Policy 14 23 33 17 7 2 3 25 39 525
2022 Project management 22 30 30 10 4 2 2 15 54 170
2022 Other services to the public 20 21 17 12 24 7 0 38 44 40
2022 None of the above 19 19 28 8 12 3 10 24 44 120
2020 Client contact centre 4 12 20 24 29 4 6 59 18 25
2020 Federal regulators 14 24 35 24 0 0 2 25 39 40
2020 Compliance, inspection and enforcement 16 22 30 10 22 0 0 32 38 30
2020 Communications or public affairs 11 19 30 22 14 1 3 37 32 100
2020 Security 23 0 26 51 0 0 0 51 23 10
2020 Science and technology 13 23 30 17 11 3 4 30 38 1035
2020 Library services 8 35 17 23 17 0 0 40 43 10
2020 Administration and operations 10 22 33 18 12 2 2 32 34 280
2020 Human resources 13 19 38 17 12 1 1 29 32 90
2020 Financial management 4 23 43 21 9 0 0 30 26 95
2020 Procurement 26 9 39 13 9 0 4 23 36 20
2020 Real property 22 17 24 16 19 0 3 36 40 30
2020 Material management 7 19 12 45 0 17 0 54 31 10
2020 Information management 5 23 35 25 7 2 3 35 29 60
2020 Information technology 15 21 33 23 6 1 2 29 37 110
2020 Internal audit 17 8 24 25 26 0 0 51 25 10
2020 Evaluation 0 18 27 27 18 0 9 50 20 10
2020 Data sciences 8 18 36 12 15 8 3 31 29 85
2020 Policy 11 21 35 24 7 2 0 32 33 485
2020 Project management 14 28 35 13 8 0 1 21 43 145
2020 Other services to the public 3 9 45 31 10 2 0 42 13 30
2020 None of the above 11 22 33 13 12 3 6 27 36 115
2019 Client contact centre 6 33 28 14 6 3 11 23 45 30
2019 Federal regulators 15 23 34 20 6 3 0 27 39 35
2019 Compliance, inspection and enforcement 11 17 45 11 17 0 0 28 27 20
2019 Communications or public affairs 12 17 34 23 9 1 3 34 31 100
2019 Access to information and privacy 37 8 15 33 0 7 0 35 49 15
2019 Security 12 18 42 18 8 0 0 27 31 15
2019 Science and technology 16 27 27 16 11 2 1 28 44 980
2019 Library services 8 8 24 33 27 0 0 60 16 10
2019 Administration and operations 15 20 32 18 12 1 3 31 36 270
2019 Human resources 14 18 28 26 10 1 3 37 33 105
2019 Financial management 6 21 41 19 9 1 3 28 29 105
2019 Procurement 15 21 40 13 8 0 4 21 37 35
2019 Real property 8 20 28 34 11 0 0 45 27 40
2019 Information management 12 19 31 13 20 0 4 35 33 65
2019 Information technology 17 22 30 18 8 1 4 27 41 105
2019 Internal audit 30 22 26 15 7 0 0 21 52 15
2019 Data sciences 11 20 33 15 12 4 4 30 34 75
2019 Policy 15 26 31 16 7 2 2 24 43 410
2019 Project management 20 23 31 16 7 4 0 23 45 140
2019 Other services to the public 13 22 44 10 8 0 2 19 36 45
2019 None of the above 12 21 27 16 16 3 5 35 36 150

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 13 39 20 14 0 0 33 28 20
2024 Intelligence analysts 0 0 32 27 0 0 41 46 0 10
2024 Federal regulators 7 7 39 32 16 0 0 47 14 40
2024 Compliance, inspection and enforcement 4 20 35 29 12 0 0 41 24 25
2024 Communications or public affairs 3 10 32 31 24 0 0 55 13 125
2024 Security 5 12 22 35 22 0 5 60 17 30
2024 Science and technology 4 13 34 27 18 1 4 46 18 1040
2024 Library services 0 26 10 46 18 0 0 64 26 10
2024 Administration and operations 3 11 32 33 18 0 3 52 15 310
2024 Human resources 8 6 29 33 17 1 6 53 15 170
2024 Financial management 11 9 35 26 15 1 3 42 22 105
2024 Procurement 0 22 37 29 9 2 0 39 23 30
2024 Real property 7 12 26 35 11 2 5 50 21 50
2024 Material management 0 7 10 59 24 0 0 83 7 10
2024 Information management 5 16 25 23 29 0 2 52 22 60
2024 Information technology 3 9 27 30 29 1 2 60 12 140
2024 Internal audit 5 20 22 41 6 0 6 50 26 15
2024 Evaluation 0 6 32 46 15 0 0 62 6 20
2024 Data sciences 7 9 28 24 26 1 5 53 18 130
2024 Policy 4 9 30 34 20 0 2 56 14 665
2024 Project management 5 13 30 32 19 0 1 52 18 185
2024 Other services to the public 4 9 43 19 18 0 6 40 14 45
2024 None of the above 8 14 24 29 21 1 2 52 23 150
2022 Client contact centre 0 11 25 39 16 4 6 60 12 30
2022 Federal regulators 9 10 34 22 23 0 2 46 19 40
2022 Compliance, inspection and enforcement 9 13 33 31 10 0 3 42 23 35
2022 Communications or public affairs 9 10 26 31 20 1 3 54 20 115
2022 Access to information and privacy 13 7 23 31 13 0 12 51 23 10
2022 Security 8 16 14 26 29 0 7 59 26 15
2022 Science and technology 5 13 35 27 16 1 4 45 19 925
2022 Library services 0 23 29 48 0 0 0 48 23 10
2022 Administration and operations 6 13 29 29 19 0 3 50 20 255
2022 Human resources 5 7 22 32 31 0 3 65 12 130
2022 Financial management 7 3 31 35 19 1 4 57 11 80
2022 Procurement 3 8 25 36 25 0 5 63 11 30
2022 Real property 8 5 17 38 33 0 0 71 13 35
2022 Material management 0 0 32 42 26 0 0 68 0 10
2022 Information management 3 7 32 26 29 0 4 57 10 40
2022 Information technology 1 8 30 33 26 0 3 60 9 125
2022 Internal audit 7 13 26 38 8 0 7 50 22 15
2022 Evaluation 0 5 41 28 11 0 15 46 6 15
2022 Data sciences 3 6 34 31 19 2 6 54 10 105
2022 Policy 3 10 32 35 19 0 2 55 13 525
2022 Project management 7 15 29 31 16 1 1 48 22 170
2022 Other services to the public 0 8 34 27 30 0 0 58 8 40
2022 None of the above 5 9 27 28 21 0 9 55 15 120
2020 Client contact centre 8 14 16 35 27 0 0 62 21 25
2020 Federal regulators 5 20 38 27 10 0 0 37 25 40
2020 Compliance, inspection and enforcement 10 10 27 38 15 0 0 53 20 30
2020 Communications or public affairs 5 9 25 36 23 0 2 60 15 100
2020 Security 9 0 31 51 9 0 0 60 9 10
2020 Science and technology 4 12 37 31 14 1 2 46 16 1035
2020 Library services 17 25 23 8 26 0 0 35 43 10
2020 Administration and operations 5 12 36 29 16 1 1 46 17 285
2020 Human resources 2 20 31 31 15 1 0 47 22 90
2020 Financial management 3 14 35 35 11 0 1 47 17 95
2020 Procurement 17 4 44 17 18 0 0 35 22 20
2020 Real property 0 3 39 35 22 0 0 57 3 30
2020 Material management 0 0 38 7 55 0 0 62 0 10
2020 Information management 5 14 41 26 13 2 0 39 19 60
2020 Information technology 6 14 33 33 13 0 1 46 20 110
2020 Internal audit 16 14 38 8 17 0 8 26 33 10
2020 Evaluation 9 9 64 9 9 0 0 18 18 10
2020 Data sciences 2 8 37 32 16 1 3 50 11 85
2020 Policy 6 17 41 28 9 0 0 36 22 485
2020 Project management 7 19 29 30 14 0 1 45 26 145
2020 Other services to the public 0 33 24 17 26 0 0 43 33 30
2020 None of the above 5 9 44 28 10 0 3 39 15 115
2019 Client contact centre 0 15 40 28 10 4 3 41 16 30
2019 Federal regulators 3 16 34 40 3 4 0 45 20 35
2019 Compliance, inspection and enforcement 5 22 23 39 11 0 0 50 28 20
2019 Communications or public affairs 1 13 26 34 25 0 1 60 14 100
2019 Access to information and privacy 0 15 31 40 7 7 0 51 16 15
2019 Security 8 12 36 12 25 0 6 39 22 15
2019 Science and technology 7 16 32 28 14 1 2 43 24 985
2019 Library services 8 17 19 40 16 0 0 56 25 10
2019 Administration and operations 10 10 31 26 19 1 4 47 21 270
2019 Human resources 4 16 33 28 15 1 3 44 21 105
2019 Financial management 3 10 33 36 13 4 1 51 14 105
2019 Procurement 0 17 47 28 8 0 0 36 17 35
2019 Real property 2 18 46 18 13 0 2 32 21 40
2019 Material management 0 13 62 25 0 0 0 25 13 10
2019 Information management 8 21 29 31 9 0 1 41 30 65
2019 Information technology 11 12 32 29 15 0 1 45 22 105
2019 Internal audit 7 30 30 20 12 0 0 32 37 15
2019 Data sciences 7 15 34 23 15 3 3 41 23 75
2019 Policy 5 17 37 25 14 1 1 40 23 410
2019 Project management 8 12 35 33 10 1 1 43 21 140
2019 Other services to the public 10 12 48 18 13 0 0 31 21 45
2019 None of the above 6 15 29 26 22 1 1 49 22 155

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 20 17 19 9 9 0 50 31 15
2024 Intelligence analysts 40 34 14 6 0 5 0 78 6 10
2024 Federal regulators 15 27 27 13 19 0 0 42 32 40
2024 Compliance, inspection and enforcement 32 22 28 7 8 4 0 56 15 25
2024 Communications or public affairs 9 38 20 16 14 2 0 48 31 125
2024 Security 18 30 14 20 14 4 0 50 35 30
2024 Science and technology 12 31 25 17 9 6 0 46 27 1040
2024 Library services 13 18 22 22 14 10 0 35 40 10
2024 Administration and operations 17 36 15 19 9 4 0 55 29 315
2024 Human resources 14 38 18 16 9 4 0 54 27 170
2024 Financial management 13 27 24 20 15 1 1 41 35 105
2024 Procurement 8 33 32 15 8 4 0 43 24 30
2024 Real property 11 24 29 21 12 3 0 36 34 50
2024 Material management 0 35 29 12 24 0 0 35 36 10
2024 Information management 21 24 15 27 11 1 2 46 38 60
2024 Information technology 17 33 18 15 13 3 1 52 29 140
2024 Internal audit 6 22 42 13 12 6 0 29 26 15
2024 Evaluation 22 16 24 24 5 10 0 41 31 20
2024 Data sciences 15 34 23 16 8 3 0 51 26 130
2024 Policy 10 28 17 22 18 4 0 40 42 665
2024 Project management 12 30 17 17 19 4 0 44 38 185
2024 Other services to the public 17 37 18 15 10 4 0 56 26 45
2024 None of the above 12 28 20 21 11 7 1 44 35 150
2022 Client contact centre 28 31 16 12 12 0 0 59 24 30
2022 Federal regulators 10 17 22 20 27 4 0 28 49 40
2022 Compliance, inspection and enforcement 24 33 10 21 8 3 0 59 30 35
2022 Communications or public affairs 15 43 20 12 6 3 1 60 19 115
2022 Access to information and privacy 39 26 20 15 0 0 0 65 15 10
2022 Security 13 46 22 8 12 0 0 59 19 15
2022 Science and technology 15 30 22 17 9 7 0 48 28 925
2022 Library services 7 27 13 31 0 22 0 43 40 10
2022 Administration and operations 19 28 22 20 9 2 1 48 29 255
2022 Human resources 22 28 14 18 14 3 0 52 33 130
2022 Financial management 9 40 20 18 13 0 0 49 31 80
2022 Procurement 22 36 17 12 8 5 0 61 21 30
2022 Real property 7 39 24 18 4 8 0 51 24 35
2022 Material management 15 48 18 0 19 0 0 63 19 10
2022 Information management 10 35 15 12 14 10 2 52 30 40
2022 Information technology 21 37 18 15 9 1 0 59 24 130
2022 Internal audit 0 35 27 17 21 0 0 35 38 15
2022 Evaluation 18 43 11 22 5 0 0 61 28 15
2022 Data sciences 15 36 19 10 13 7 0 55 25 105
2022 Policy 12 25 19 23 18 3 0 38 43 525
2022 Project management 10 28 17 27 16 2 1 39 43 170
2022 Other services to the public 13 39 17 19 9 2 0 53 29 40
2022 None of the above 21 27 14 19 17 1 1 49 37 120
2020 Client contact centre 16 49 27 4 0 4 0 68 4 25
2020 Federal regulators 10 34 24 16 12 5 0 46 29 40
2020 Compliance, inspection and enforcement 26 29 16 12 13 3 0 56 27 30
2020 Communications or public affairs 25 44 16 6 6 3 0 71 13 95
2020 Security 9 45 27 9 9 0 0 54 19 10
2020 Science and technology 18 37 23 12 4 5 1 59 16 1030
2020 Library services 8 57 17 17 0 0 0 66 17 10
2020 Administration and operations 21 41 20 12 4 1 0 63 17 280
2020 Human resources 12 46 14 19 7 2 0 59 26 90
2020 Financial management 23 47 15 13 2 0 0 71 15 95
2020 Procurement 31 52 4 4 4 4 0 87 9 20
2020 Real property 26 32 20 15 6 0 0 58 22 30
2020 Material management 7 46 21 10 10 7 0 57 21 10
2020 Information management 16 42 18 10 7 6 0 62 18 60
2020 Information technology 13 31 22 19 10 4 0 46 31 110
2020 Internal audit 7 42 8 8 17 18 0 59 30 10
2020 Evaluation 27 27 27 0 9 9 0 60 10 10
2020 Data sciences 15 42 24 8 4 7 0 62 13 85
2020 Policy 16 41 21 13 5 5 0 59 19 485
2020 Project management 14 42 19 20 1 3 0 58 22 140
2020 Other services to the public 24 30 14 26 0 6 0 57 27 30
2020 None of the above 22 29 22 12 5 9 0 57 19 115
2019 Client contact centre 6 31 23 24 9 7 0 39 36 30
2019 Federal regulators 11 37 24 8 13 7 0 52 23 35
2019 Compliance, inspection and enforcement 5 28 44 12 5 6 0 35 19 20
2019 Communications or public affairs 20 48 19 7 5 0 1 68 12 100
2019 Access to information and privacy 7 31 25 22 7 7 0 41 32 15
2019 Security 25 6 42 6 13 0 8 34 21 15
2019 Science and technology 14 30 25 18 7 6 0 47 26 980
2019 Library services 16 25 35 23 0 0 0 41 23 10
2019 Administration and operations 19 34 20 14 9 3 0 56 24 270
2019 Human resources 6 35 25 22 6 6 0 44 29 105
2019 Financial management 20 33 20 16 6 5 0 56 23 105
2019 Procurement 20 39 26 12 0 3 0 60 13 35
2019 Real property 19 43 15 13 3 7 0 67 17 40
2019 Material management 7 0 52 28 13 0 0 7 41 10
2019 Information management 6 34 29 13 10 6 1 44 25 60
2019 Information technology 7 25 24 24 15 4 0 34 41 105
2019 Internal audit 7 29 29 22 6 8 0 39 30 15
2019 Data sciences 9 30 21 24 4 12 0 44 32 75
2019 Policy 10 31 27 18 7 5 1 44 27 410
2019 Project management 13 30 24 22 7 5 0 45 30 140
2019 Other services to the public 21 38 16 19 4 2 0 60 23 45
2019 None of the above 19 31 19 14 8 9 1 55 25 155

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 37 4 8 0 0 0 88 8 20
2024 Intelligence analysts 80 14 0 0 6 0 0 94 6 10
2024 Federal regulators 39 33 12 10 4 2 0 74 14 40
2024 Compliance, inspection and enforcement 57 19 9 8 7 0 0 76 15 25
2024 Communications or public affairs 63 21 6 4 6 0 0 84 10 125
2024 Security 55 19 14 4 9 0 0 74 13 30
2024 Science and technology 46 29 9 8 6 2 0 76 14 1040
2024 Library services 42 34 0 0 24 0 0 76 24 10
2024 Administration and operations 54 26 4 9 6 1 0 81 15 315
2024 Human resources 48 23 11 5 11 2 0 73 16 170
2024 Financial management 49 31 5 5 10 0 0 80 15 105
2024 Procurement 56 32 9 4 0 0 0 88 4 30
2024 Real property 47 27 7 6 13 0 0 74 19 50
2024 Material management 30 15 7 38 10 0 0 45 48 10
2024 Information management 54 30 7 4 3 2 0 85 7 60
2024 Information technology 54 33 6 4 3 0 0 87 7 140
2024 Internal audit 18 52 12 6 12 0 0 70 18 15
2024 Evaluation 44 40 0 7 5 5 0 88 12 20
2024 Data sciences 54 35 3 3 3 2 1 92 5 130
2024 Policy 51 30 4 9 5 1 0 82 14 665
2024 Project management 51 28 8 5 7 0 1 80 12 185
2024 Other services to the public 48 32 8 2 8 2 0 82 10 45
2024 None of the above 49 29 5 11 6 0 0 78 17 150
2022 Client contact centre 44 36 6 0 8 7 0 85 8 30
2022 Federal regulators 50 26 4 5 12 3 0 78 18 40
2022 Compliance, inspection and enforcement 56 19 10 12 3 0 0 76 14 35
2022 Communications or public affairs 60 23 5 7 5 1 0 83 12 115
2022 Access to information and privacy 86 14 0 0 0 0 0 100 0 10
2022 Security 48 36 13 0 4 0 0 83 4 15
2022 Science and technology 50 26 8 8 5 2 1 79 13 925
2022 Library services 13 56 17 7 7 0 0 69 14 10
2022 Administration and operations 55 23 7 8 6 1 0 79 14 250
2022 Human resources 73 17 4 2 4 1 0 90 6 125
2022 Financial management 45 24 14 3 10 2 1 72 13 80
2022 Procurement 73 18 7 3 0 0 0 91 3 30
2022 Real property 36 28 22 6 8 0 0 64 13 35
2022 Material management 65 26 0 0 8 0 0 92 8 10
2022 Information management 48 22 7 19 0 5 0 73 20 40
2022 Information technology 57 28 6 7 1 1 0 86 8 130
2022 Internal audit 32 44 7 17 0 0 0 76 17 15
2022 Evaluation 62 38 0 0 0 0 0 100 0 15
2022 Data sciences 56 33 3 3 4 1 0 89 7 105
2022 Policy 50 27 6 8 6 1 0 79 15 525
2022 Project management 49 32 9 6 4 1 0 81 10 170
2022 Other services to the public 53 31 5 7 2 2 0 86 9 40
2022 None of the above 43 29 9 11 7 1 0 73 18 120
2020 Client contact centre 41 34 14 12 0 0 0 75 12 25
2020 Federal regulators 39 27 12 12 9 0 0 66 21 40
2020 Compliance, inspection and enforcement 52 23 7 16 3 0 0 74 19 30
2020 Communications or public affairs 64 16 6 7 7 0 0 80 14 100
2020 Security 41 25 17 17 0 0 0 66 17 10
2020 Science and technology 48 28 8 8 6 1 0 77 14 1035
2020 Library services 57 8 0 9 25 0 0 66 34 10
2020 Administration and operations 51 27 11 5 6 1 0 78 11 285
2020 Human resources 49 26 8 9 6 2 1 77 15 85
2020 Financial management 51 29 7 11 2 0 0 80 13 95
2020 Procurement 59 20 18 0 4 0 0 78 4 20
2020 Real property 55 19 6 17 3 0 0 74 20 30
2020 Material management 66 19 14 0 0 0 0 86 0 10
2020 Information management 53 30 3 7 3 3 0 86 10 55
2020 Information technology 54 33 5 5 3 0 0 87 8 110
2020 Internal audit 46 47 0 0 8 0 0 92 8 10
2020 Evaluation 45 36 9 0 0 9 0 90 0 10
2020 Data sciences 52 24 14 7 2 1 0 77 9 85
2020 Policy 55 26 7 8 3 0 0 82 11 485
2020 Project management 44 35 10 7 3 1 0 80 10 145
2020 Other services to the public 59 22 9 5 5 0 0 81 9 30
2020 None of the above 54 25 6 9 4 2 0 80 13 115
2019 Client contact centre 35 33 14 14 4 0 0 68 18 30
2019 Federal regulators 37 26 11 8 14 4 0 66 23 35
2019 Compliance, inspection and enforcement 39 29 0 21 11 0 0 68 32 20
2019 Communications or public affairs 54 23 9 6 8 1 0 77 13 100
2019 Access to information and privacy 22 23 0 16 39 0 0 45 55 15
2019 Security 41 12 6 12 19 0 8 59 34 15
2019 Science and technology 48 27 9 9 6 2 0 76 15 985
2019 Library services 68 32 0 0 0 0 0 100 0 10
2019 Administration and operations 38 30 10 9 11 0 0 69 21 270
2019 Human resources 50 25 8 10 5 0 1 76 15 110
2019 Financial management 56 29 7 2 3 2 1 87 5 105
2019 Procurement 56 19 6 5 14 0 0 74 19 35
2019 Real property 66 22 5 8 0 0 0 87 8 40
2019 Material management 33 7 12 26 23 0 0 39 48 10
2019 Information management 45 33 7 8 6 0 1 79 14 65
2019 Information technology 39 35 10 9 6 1 0 75 15 105
2019 Internal audit 43 37 0 15 6 0 0 80 20 15
2019 Data sciences 48 32 9 7 4 0 0 80 11 75
2019 Policy 51 25 8 11 4 1 0 77 15 410
2019 Project management 39 26 11 12 11 2 0 65 24 140
2019 Other services to the public 55 27 7 4 6 0 0 82 11 45
2019 None of the above 50 25 9 9 7 0 1 76 15 155

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 39 0 0 0 0 0 100 0 20
2024 Intelligence analysts 86 8 0 0 6 0 0 94 6 10
2024 Federal regulators 51 40 5 2 2 0 0 91 4 40
2024 Compliance, inspection and enforcement 49 42 4 4 0 0 0 92 4 25
2024 Communications or public affairs 64 30 4 1 1 0 0 94 2 125
2024 Security 49 33 7 3 9 0 0 82 12 30
2024 Science and technology 54 29 6 7 4 0 0 83 11 1040
2024 Library services 60 16 10 14 0 0 0 76 14 10
2024 Administration and operations 55 29 5 8 3 0 0 84 11 315
2024 Human resources 46 35 7 8 5 0 0 80 13 170
2024 Financial management 55 28 5 8 5 0 0 82 13 105
2024 Procurement 56 39 2 2 0 0 0 95 2 30
2024 Real property 45 29 6 7 13 0 0 73 21 50
2024 Material management 35 34 0 18 12 0 0 69 31 10
2024 Information management 62 29 5 4 0 0 0 91 4 60
2024 Information technology 65 26 4 3 3 0 0 90 5 140
2024 Internal audit 28 41 25 0 5 0 0 69 5 15
2024 Evaluation 44 50 6 0 0 0 0 94 0 20
2024 Data sciences 64 29 5 1 2 0 0 93 3 130
2024 Policy 59 26 4 8 3 0 0 85 11 665
2024 Project management 58 26 5 6 5 0 0 84 11 185
2024 Other services to the public 54 28 10 4 4 0 0 82 8 45
2024 None of the above 59 29 5 5 1 0 0 89 6 150
2022 Client contact centre 49 43 0 7 0 0 0 93 7 30
2022 Federal regulators 53 25 5 7 9 0 0 78 16 40
2022 Compliance, inspection and enforcement 57 31 3 7 2 0 0 88 10 35
2022 Communications or public affairs 65 25 5 3 2 1 0 90 5 115
2022 Access to information and privacy 86 14 0 0 0 0 0 100 0 10
2022 Security 47 53 0 0 0 0 0 100 0 15
2022 Science and technology 58 30 5 5 3 0 0 88 7 925
2022 Library services 36 40 17 0 7 0 0 76 7 10
2022 Administration and operations 60 25 4 7 3 0 0 86 11 250
2022 Human resources 77 15 3 2 3 1 0 93 4 125
2022 Financial management 54 31 8 6 0 0 1 86 6 80
2022 Procurement 69 18 5 3 4 0 0 88 7 30
2022 Real property 35 51 5 3 5 0 0 87 8 35
2022 Material management 58 22 0 11 8 0 0 81 19 10
2022 Information management 50 31 7 12 0 0 0 81 12 40
2022 Information technology 64 26 4 4 2 0 0 90 6 130
2022 Internal audit 40 53 7 0 0 0 0 93 0 15
2022 Evaluation 78 22 0 0 0 0 0 100 0 15
2022 Data sciences 62 24 7 3 4 0 0 85 8 105
2022 Policy 66 23 4 4 2 0 0 90 7 525
2022 Project management 57 27 7 9 0 1 0 84 9 170
2022 Other services to the public 61 26 7 2 0 0 2 90 2 40
2022 None of the above 55 22 6 9 8 0 0 77 17 120
2020 Client contact centre 41 49 6 4 0 0 0 90 4 25
2020 Federal regulators 44 34 5 7 9 0 0 79 17 40
2020 Compliance, inspection and enforcement 49 29 10 3 9 0 0 78 12 30
2020 Communications or public affairs 71 22 5 2 0 0 0 93 2 100
2020 Security 50 25 17 8 0 0 0 74 8 10
2020 Science and technology 54 31 7 5 2 0 0 86 7 1035
2020 Library services 49 43 0 9 0 0 0 91 9 10
2020 Administration and operations 56 28 10 4 2 0 0 84 6 285
2020 Human resources 55 31 7 2 5 0 0 86 7 90
2020 Financial management 56 32 3 8 1 0 0 88 9 95
2020 Procurement 65 26 9 0 0 0 0 91 0 20
2020 Real property 68 18 4 6 3 0 0 86 10 30
2020 Material management 49 27 5 19 0 0 0 76 19 10
2020 Information management 60 22 11 4 3 0 0 82 7 60
2020 Information technology 58 32 4 5 2 0 0 89 7 110
2020 Internal audit 57 17 0 8 0 18 0 90 10 10
2020 Evaluation 50 40 10 0 0 0 0 90 0 10
2020 Data sciences 59 32 3 3 1 1 0 92 5 85
2020 Policy 70 19 4 4 2 0 0 89 7 485
2020 Project management 54 34 5 5 2 0 0 88 7 140
2020 Other services to the public 63 22 0 15 0 0 0 85 15 30
2020 None of the above 57 28 8 3 4 1 0 85 7 115
2019 Client contact centre 46 41 7 2 4 0 0 87 7 30
2019 Federal regulators 41 26 14 11 8 0 0 67 19 35
2019 Compliance, inspection and enforcement 35 32 11 16 6 0 0 67 22 20
2019 Communications or public affairs 60 29 5 5 2 0 0 89 7 100
2019 Access to information and privacy 45 7 7 24 16 0 0 53 40 15
2019 Security 48 19 7 6 12 0 8 72 20 15
2019 Science and technology 52 33 6 6 2 0 0 86 8 980
2019 Library services 68 15 8 8 0 0 0 83 8 10
2019 Administration and operations 41 36 8 9 5 0 0 78 14 270
2019 Human resources 51 29 6 11 2 0 1 81 13 105
2019 Financial management 58 32 4 4 2 0 0 90 6 105
2019 Procurement 53 37 5 5 0 0 0 90 5 35
2019 Real property 66 19 5 10 0 0 0 85 10 40
2019 Material management 33 35 7 0 26 0 0 67 26 10
2019 Information management 43 44 5 6 2 0 0 88 7 65
2019 Information technology 44 36 6 7 7 1 0 81 13 105
2019 Internal audit 43 23 7 27 0 0 0 66 27 15
2019 Data sciences 54 32 5 7 1 0 0 86 9 75
2019 Policy 62 25 5 6 2 0 0 87 8 410
2019 Project management 50 29 9 7 5 0 0 80 11 140
2019 Other services to the public 62 20 6 8 4 0 0 82 12 45
2019 None of the above 59 23 7 6 4 0 1 82 10 155

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 50 0 5 0 6 0 95 5 20
2024 Intelligence analysts 80 8 0 0 6 0 6 93 7 10
2024 Federal regulators 41 39 12 6 2 0 0 80 8 40
2024 Compliance, inspection and enforcement 44 41 8 3 0 4 0 88 3 25
2024 Communications or public affairs 57 29 8 2 3 1 0 87 6 125
2024 Security 42 36 10 9 4 0 0 78 12 30
2024 Science and technology 49 33 10 3 4 0 0 83 7 1040
2024 Library services 65 10 10 14 0 0 0 76 14 10
2024 Administration and operations 48 36 9 3 4 1 0 85 7 315
2024 Human resources 42 38 6 4 8 2 0 82 12 170
2024 Financial management 52 32 5 3 7 2 0 85 10 105
2024 Procurement 53 28 14 0 2 2 0 83 2 30
2024 Real property 45 32 8 5 8 2 0 79 13 50
2024 Material management 18 27 26 7 10 0 12 51 20 10
2024 Information management 62 22 9 5 0 3 0 86 5 60
2024 Information technology 53 37 6 2 2 0 0 91 3 140
2024 Internal audit 36 28 24 7 5 0 0 64 12 15
2024 Evaluation 44 44 7 0 0 5 0 93 0 20
2024 Data sciences 61 30 4 3 2 0 0 91 4 130
2024 Policy 54 31 7 4 2 1 0 86 7 665
2024 Project management 51 31 7 3 6 1 0 84 10 185
2024 Other services to the public 56 31 6 5 2 0 0 88 7 45
2024 None of the above 51 34 9 5 1 1 0 85 6 150
2022 Client contact centre 39 50 3 4 4 0 0 89 8 30
2022 Federal regulators 50 21 8 4 15 2 0 73 19 40
2022 Compliance, inspection and enforcement 45 39 11 5 0 0 0 84 5 35
2022 Communications or public affairs 65 21 5 7 2 0 0 86 9 115
2022 Access to information and privacy 73 14 0 0 0 0 13 100 0 10
2022 Security 38 52 7 4 0 0 0 89 4 15
2022 Science and technology 52 33 7 5 2 1 0 86 7 925
2022 Library services 21 48 17 7 7 0 0 69 14 10
2022 Administration and operations 50 31 11 2 4 1 0 82 6 250
2022 Human resources 60 29 5 3 2 1 0 90 5 125
2022 Financial management 50 29 12 3 4 2 0 81 6 80
2022 Procurement 53 37 3 4 0 4 0 93 4 30
2022 Real property 36 44 15 0 5 0 0 79 5 35
2022 Material management 64 21 15 0 0 0 0 85 0 10
2022 Information management 55 31 5 10 0 0 0 86 10 40
2022 Information technology 54 34 8 1 1 1 1 89 2 130
2022 Internal audit 32 38 24 6 0 0 0 70 6 15
2022 Evaluation 72 28 0 0 0 0 0 100 0 15
2022 Data sciences 57 30 6 4 3 1 0 88 6 105
2022 Policy 53 35 6 3 3 0 0 88 6 525
2022 Project management 45 39 6 7 1 1 0 85 8 170
2022 Other services to the public 47 30 19 2 0 2 0 79 2 40
2022 None of the above 53 27 11 4 4 2 0 81 8 120
2020 Client contact centre 27 55 12 6 0 0 0 82 6 25
2020 Federal regulators 49 24 10 5 12 0 0 74 16 40
2020 Compliance, inspection and enforcement 43 38 10 0 6 3 0 83 6 30
2020 Communications or public affairs 55 32 8 4 1 0 0 86 5 95
2020 Security 51 40 9 0 0 0 0 91 0 10
2020 Science and technology 51 33 7 4 2 1 0 86 7 1030
2020 Library services 57 25 0 17 0 0 0 83 17 10
2020 Administration and operations 47 34 10 6 2 0 0 82 8 280
2020 Human resources 45 36 10 6 3 0 0 81 9 85
2020 Financial management 49 38 5 5 1 0 1 88 6 95
2020 Procurement 61 34 5 0 0 0 0 95 0 20
2020 Real property 54 23 13 4 6 0 0 77 11 30
2020 Material management 50 26 24 0 0 0 0 76 0 10
2020 Information management 53 35 3 2 3 2 2 91 5 55
2020 Information technology 43 45 8 1 3 0 0 88 4 110
2020 Internal audit 52 31 17 0 0 0 0 83 0 10
2020 Evaluation 55 36 0 0 0 9 0 100 0 10
2020 Data sciences 46 30 20 2 1 1 0 77 3 85
2020 Policy 59 28 5 6 1 0 0 87 7 480
2020 Project management 51 36 7 6 0 0 0 87 6 145
2020 Other services to the public 55 29 11 0 0 5 0 88 0 30
2020 None of the above 55 32 6 1 3 0 3 89 5 115
2019 Client contact centre 33 39 24 0 4 0 0 72 4 30
2019 Federal regulators 38 43 8 11 0 0 0 81 11 35
2019 Compliance, inspection and enforcement 22 40 5 11 11 11 0 69 25 20
2019 Communications or public affairs 58 28 8 4 3 0 0 86 7 100
2019 Access to information and privacy 38 22 16 17 7 0 0 60 24 15
2019 Security 44 20 30 7 0 0 0 64 7 15
2019 Science and technology 50 33 10 5 1 1 0 83 7 985
2019 Library services 61 23 16 0 0 0 0 84 0 10
2019 Administration and operations 45 27 13 10 3 0 1 73 14 270
2019 Human resources 45 35 11 5 2 1 0 81 8 110
2019 Financial management 55 30 10 3 2 1 0 86 5 105
2019 Procurement 48 29 13 10 0 0 0 77 10 35
2019 Real property 56 29 9 3 2 0 0 85 5 40
2019 Material management 20 42 13 0 13 13 0 70 15 10
2019 Information management 40 43 6 4 5 0 1 84 9 65
2019 Information technology 38 41 8 9 3 0 1 80 12 105
2019 Internal audit 43 44 7 6 0 0 0 88 6 15
2019 Data sciences 47 32 10 8 1 1 0 81 9 75
2019 Policy 57 30 8 4 1 0 0 87 5 415
2019 Project management 45 31 13 7 3 1 0 77 10 140
2019 Other services to the public 47 32 12 6 0 2 0 81 6 45
2019 None of the above 51 26 14 5 3 1 0 77 8 155

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 60 9 0 10 0 0 81 10 20
2024 Intelligence analysts 60 27 12 0 0 0 0 88 0 10
2024 Federal regulators 34 32 16 6 7 5 0 70 14 40
2024 Compliance, inspection and enforcement 32 49 8 0 7 4 0 84 7 25
2024 Communications or public affairs 31 40 12 10 5 4 0 73 15 125
2024 Security 30 40 16 7 2 5 0 74 10 30
2024 Science and technology 32 40 12 7 5 3 0 75 12 1040
2024 Library services 20 59 0 0 10 10 0 88 12 10
2024 Administration and operations 38 36 13 5 6 1 1 75 11 315
2024 Human resources 28 40 13 6 8 4 1 71 15 170
2024 Financial management 35 37 12 4 6 4 0 76 11 105
2024 Procurement 50 37 7 0 4 2 0 89 4 30
2024 Real property 39 30 14 10 8 0 0 69 17 50
2024 Material management 40 0 17 24 7 12 0 45 35 10
2024 Information management 31 39 13 7 4 4 2 74 12 60
2024 Information technology 31 43 13 5 4 3 1 77 10 140
2024 Internal audit 31 27 18 7 11 6 0 62 19 15
2024 Evaluation 28 44 7 11 0 10 0 80 12 20
2024 Data sciences 37 42 11 6 3 1 0 80 9 130
2024 Policy 24 38 14 15 7 2 0 63 22 665
2024 Project management 29 41 12 11 4 1 0 71 16 185
2024 Other services to the public 33 39 6 14 4 2 2 75 18 45
2024 None of the above 37 27 15 8 5 6 3 70 13 150
2022 Client contact centre 46 31 10 10 4 0 0 76 14 30
2022 Federal regulators 24 37 13 4 17 5 0 64 22 40
2022 Compliance, inspection and enforcement 30 37 20 6 5 3 0 69 11 35
2022 Communications or public affairs 46 29 13 6 4 1 0 77 10 115
2022 Access to information and privacy 79 21 0 0 0 0 0 100 0 10
2022 Security 15 58 15 12 0 0 0 73 12 15
2022 Science and technology 34 40 13 6 3 3 0 78 9 925
2022 Library services 17 62 6 0 7 8 0 86 8 10
2022 Administration and operations 44 30 12 9 4 1 0 76 13 250
2022 Human resources 48 30 8 8 2 4 0 81 11 130
2022 Financial management 23 45 12 7 10 3 0 70 17 80
2022 Procurement 43 31 12 5 0 6 3 82 5 30
2022 Real property 36 40 14 7 2 0 0 76 10 35
2022 Material management 44 37 19 0 0 0 0 81 0 10
2022 Information management 39 34 11 12 4 0 0 73 16 40
2022 Information technology 39 40 11 1 5 4 0 82 6 130
2022 Internal audit 20 27 26 6 13 8 0 51 21 15
2022 Evaluation 32 56 0 7 0 5 0 93 7 15
2022 Data sciences 42 34 14 5 4 1 0 77 9 105
2022 Policy 28 39 14 12 5 3 0 69 17 525
2022 Project management 33 39 15 7 4 2 0 74 11 170
2022 Other services to the public 40 40 14 2 0 2 2 83 2 40
2022 None of the above 36 37 13 8 3 4 0 75 11 120
2020 Client contact centre 39 38 15 8 0 0 0 77 8 25
2020 Federal regulators 29 48 12 2 9 0 0 77 11 40
2020 Compliance, inspection and enforcement 46 22 13 13 3 3 0 70 17 30
2020 Communications or public affairs 38 43 9 5 2 3 0 83 7 100
2020 Security 41 50 0 0 9 0 0 91 9 10
2020 Science and technology 41 39 9 5 3 3 0 82 8 1035
2020 Library services 26 40 8 8 8 9 0 72 19 10
2020 Administration and operations 42 37 12 4 4 2 0 81 7 285
2020 Human resources 30 46 9 6 6 3 0 78 12 90
2020 Financial management 37 45 15 1 1 1 0 83 2 95
2020 Procurement 63 22 11 0 4 0 0 84 4 20
2020 Real property 50 25 18 0 3 3 0 78 3 30
2020 Material management 26 48 10 0 0 10 7 88 0 10
2020 Information management 36 45 5 6 5 3 0 84 11 55
2020 Information technology 36 41 15 4 2 3 0 79 6 110
2020 Internal audit 45 39 0 8 8 0 0 84 16 10
2020 Evaluation 27 55 9 9 0 0 0 82 9 10
2020 Data sciences 33 44 20 3 0 0 0 77 3 85
2020 Policy 32 43 11 9 3 3 0 77 12 485
2020 Project management 32 40 20 6 1 1 0 73 6 145
2020 Other services to the public 43 31 12 3 8 2 0 76 11 30
2020 None of the above 45 28 11 4 3 8 0 79 8 115
2019 Client contact centre 22 41 25 7 4 0 0 63 11 30
2019 Federal regulators 18 38 24 14 6 0 0 56 20 35
2019 Compliance, inspection and enforcement 22 28 22 17 11 0 0 50 28 20
2019 Communications or public affairs 48 31 9 5 4 3 1 82 9 100
2019 Access to information and privacy 0 62 0 23 15 0 0 62 38 15
2019 Security 37 17 21 6 12 7 0 58 20 15
2019 Science and technology 40 37 13 5 3 2 0 79 9 980
2019 Library services 8 46 29 17 0 0 0 54 17 10
2019 Administration and operations 40 31 15 7 4 3 0 74 11 265
2019 Human resources 39 40 13 4 1 2 0 81 6 110
2019 Financial management 45 31 13 3 2 6 0 81 5 105
2019 Procurement 62 21 15 3 0 0 0 82 3 35
2019 Real property 58 30 12 0 0 0 0 88 0 40
2019 Material management 33 25 16 0 13 13 0 66 15 10
2019 Information management 33 46 11 3 2 3 1 83 6 65
2019 Information technology 33 36 16 7 3 6 0 72 10 105
2019 Internal audit 43 38 12 7 0 0 0 81 7 15
2019 Data sciences 38 36 15 4 3 4 0 77 7 75
2019 Policy 26 46 14 8 4 2 0 74 12 405
2019 Project management 32 37 18 6 4 4 0 71 10 135
2019 Other services to the public 39 38 11 11 0 2 0 78 11 45
2019 None of the above 41 33 11 9 3 2 0 76 12 150

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 47 11 0 10 0 5 79 10 20
2024 Intelligence analysts 42 52 0 0 0 6 0 100 0 10
2024 Federal regulators 32 35 8 13 5 7 0 72 19 40
2024 Compliance, inspection and enforcement 21 30 28 8 0 4 9 59 9 25
2024 Communications or public affairs 32 41 10 6 6 5 0 77 13 125
2024 Security 31 44 11 0 4 4 6 83 4 30
2024 Science and technology 35 37 13 4 4 6 1 78 9 1040
2024 Library services 39 45 10 0 0 6 0 89 0 10
2024 Administration and operations 39 37 10 6 2 5 1 81 9 315
2024 Human resources 36 36 11 7 4 7 0 77 12 170
2024 Financial management 41 33 10 3 0 13 0 84 4 105
2024 Procurement 30 34 9 2 0 24 0 85 3 30
2024 Real property 34 32 7 6 10 11 0 74 18 50
2024 Material management 66 27 7 0 0 0 0 93 0 10
2024 Information management 27 48 11 6 2 6 0 80 8 60
2024 Information technology 27 43 15 3 3 9 1 77 7 140
2024 Internal audit 18 64 11 0 7 0 0 82 7 15
2024 Evaluation 26 52 6 16 0 0 0 78 16 20
2024 Data sciences 30 38 12 4 3 12 0 78 8 130
2024 Policy 25 38 13 11 8 5 1 66 20 665
2024 Project management 25 42 13 9 4 7 0 72 14 185
2024 Other services to the public 35 31 13 11 2 7 2 72 14 45
2024 None of the above 31 34 16 5 5 8 1 72 11 150
2022 Client contact centre 49 22 13 0 0 17 0 85 0 30
2022 Federal regulators 26 46 9 4 8 7 0 76 13 40
2022 Compliance, inspection and enforcement 19 36 15 10 0 21 0 69 12 35
2022 Communications or public affairs 39 38 11 4 3 5 1 81 8 115
2022 Access to information and privacy 78 15 7 0 0 0 0 93 0 10
2022 Security 23 48 12 8 4 5 0 75 12 15
2022 Science and technology 32 39 14 6 2 6 1 76 9 925
2022 Library services 32 40 6 0 0 22 0 92 0 10
2022 Administration and operations 37 40 9 5 2 6 1 83 7 255
2022 Human resources 44 33 8 3 3 8 1 84 7 130
2022 Financial management 34 42 14 0 1 9 0 83 1 80
2022 Procurement 42 46 6 0 0 7 0 94 0 30
2022 Real property 28 32 21 5 5 9 0 66 11 35
2022 Material management 58 12 21 0 0 8 0 77 0 10
2022 Information management 41 43 4 3 2 7 0 90 5 40
2022 Information technology 50 30 13 1 1 4 1 84 2 130
2022 Internal audit 20 41 13 11 7 8 0 66 20 15
2022 Evaluation 39 50 0 0 0 11 0 100 0 15
2022 Data sciences 35 42 13 4 1 4 2 81 5 105
2022 Policy 31 42 9 10 3 5 0 76 15 525
2022 Project management 28 38 15 7 3 7 2 72 11 170
2022 Other services to the public 22 39 23 4 0 12 0 70 5 40
2022 None of the above 36 33 14 8 2 6 1 74 11 120
2020 Client contact centre 25 54 8 8 0 0 6 83 9 25
2020 Federal regulators 24 43 12 5 7 9 0 74 13 40
2020 Compliance, inspection and enforcement 45 19 23 3 3 7 0 68 7 30
2020 Communications or public affairs 38 38 13 5 2 3 0 79 7 95
2020 Security 49 17 8 9 0 9 9 80 10 10
2020 Science and technology 41 36 10 5 2 5 1 82 7 1035
2020 Library services 26 57 8 0 8 0 0 83 8 10
2020 Administration and operations 47 32 13 3 3 1 0 80 6 285
2020 Human resources 35 35 13 7 3 4 2 75 11 90
2020 Financial management 43 44 10 1 0 1 1 89 1 95
2020 Procurement 63 33 0 0 4 0 0 96 4 20
2020 Real property 55 22 19 3 0 0 0 78 3 30
2020 Material management 26 56 5 0 0 7 7 95 0 10
2020 Information management 33 40 5 5 5 12 0 83 11 60
2020 Information technology 33 45 7 4 0 9 1 87 5 110
2020 Internal audit 45 31 8 8 8 0 0 76 16 10
2020 Evaluation 27 45 0 9 0 18 0 89 11 10
2020 Data sciences 37 34 16 5 4 3 0 74 10 85
2020 Policy 33 38 13 7 2 8 0 77 9 485
2020 Project management 38 29 20 5 0 8 1 73 5 145
2020 Other services to the public 51 19 11 5 3 12 0 79 9 30
2020 None of the above 40 30 9 4 3 13 0 81 8 115
2019 Client contact centre 25 38 29 0 4 4 0 65 4 30
2019 Federal regulators 26 35 22 11 0 3 4 64 12 35
2019 Compliance, inspection and enforcement 12 23 42 11 0 12 0 40 13 15
2019 Communications or public affairs 46 32 9 5 4 3 1 81 9 100
2019 Access to information and privacy 46 38 16 0 0 0 0 84 0 15
2019 Security 37 6 25 0 19 8 4 50 22 15
2019 Science and technology 43 35 12 4 2 4 0 81 6 980
2019 Library services 8 58 8 8 0 20 0 81 9 10
2019 Administration and operations 45 34 14 2 3 3 0 81 5 270
2019 Human resources 38 41 17 1 0 3 0 82 1 105
2019 Financial management 47 32 11 2 1 6 1 85 3 105
2019 Procurement 73 17 4 0 0 3 3 95 0 35
2019 Real property 56 32 5 3 0 4 0 92 3 40
2019 Material management 20 55 12 0 13 0 0 75 13 10
2019 Information management 37 37 11 3 2 8 1 82 6 65
2019 Information technology 37 38 14 2 4 5 0 79 6 105
2019 Internal audit 51 36 6 7 0 0 0 88 7 15
2019 Data sciences 33 33 13 8 1 12 0 75 10 75
2019 Policy 35 42 11 6 2 4 0 80 8 405
2019 Project management 33 39 15 4 4 6 0 76 8 140
2019 Other services to the public 46 37 12 0 2 4 0 85 2 40
2019 None of the above 41 27 17 7 3 5 1 72 10 150

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 43 0 4 0 0 0 96 4 20
2024 Intelligence analysts 78 16 6 0 0 0 0 94 0 10
2024 Federal regulators 46 32 8 4 9 0 0 79 14 40
2024 Compliance, inspection and enforcement 46 43 8 4 0 0 0 89 4 25
2024 Communications or public affairs 46 33 11 7 3 0 0 79 10 125
2024 Security 48 30 11 7 4 0 0 77 11 30
2024 Science and technology 43 38 8 7 4 0 0 81 11 1040
2024 Library services 49 40 0 0 10 0 0 90 10 10
2024 Administration and operations 52 33 7 4 4 0 0 84 9 315
2024 Human resources 46 35 9 6 4 0 0 81 10 170
2024 Financial management 49 35 7 4 3 2 0 85 8 105
2024 Procurement 45 41 10 4 0 0 0 86 4 30
2024 Real property 45 27 13 8 8 0 0 72 15 50
2024 Material management 40 24 7 7 23 0 0 64 29 10
2024 Information management 55 21 7 17 0 0 0 76 17 60
2024 Information technology 50 39 4 3 3 0 0 89 7 140
2024 Internal audit 22 65 0 0 12 0 0 88 12 15
2024 Evaluation 53 31 6 0 0 10 0 93 0 20
2024 Data sciences 52 31 7 6 3 0 0 84 9 130
2024 Policy 39 34 10 11 5 0 0 73 17 665
2024 Project management 45 32 8 8 6 1 0 78 15 185
2024 Other services to the public 51 31 8 8 2 0 0 82 10 45
2024 None of the above 40 36 11 7 4 1 1 77 12 150
2022 Client contact centre 46 34 6 10 4 0 0 80 14 30
2022 Federal regulators 46 32 0 9 13 0 0 78 22 40
2022 Compliance, inspection and enforcement 47 42 5 2 3 0 0 90 5 35
2022 Communications or public affairs 55 34 4 5 1 0 0 89 7 115
2022 Access to information and privacy 65 35 0 0 0 0 0 100 0 10
2022 Security 32 61 0 8 0 0 0 92 8 15
2022 Science and technology 47 35 8 5 4 1 0 83 9 925
2022 Library services 28 52 0 0 7 14 0 92 8 10
2022 Administration and operations 53 34 6 5 1 1 0 87 7 250
2022 Human resources 58 26 7 8 1 0 0 84 9 130
2022 Financial management 45 33 16 3 1 1 0 79 4 80
2022 Procurement 58 34 5 3 0 0 0 92 3 30
2022 Real property 43 41 11 0 5 0 0 84 5 35
2022 Material management 52 27 6 14 0 0 0 80 14 10
2022 Information management 53 38 7 2 0 0 0 91 2 40
2022 Information technology 56 30 5 2 6 0 0 87 8 125
2022 Internal audit 34 44 7 8 7 0 0 78 15 15
2022 Evaluation 78 11 11 0 0 0 0 89 0 15
2022 Data sciences 59 26 8 3 3 1 1 86 6 105
2022 Policy 45 36 6 9 4 0 0 81 13 525
2022 Project management 45 38 9 5 2 0 1 84 7 170
2022 Other services to the public 44 40 11 2 0 2 0 87 2 40
2022 None of the above 44 36 9 6 4 0 0 81 10 120
2020 Client contact centre 48 49 4 0 0 0 0 96 0 25
2020 Federal regulators 55 34 2 4 5 0 0 89 9 40
2020 Compliance, inspection and enforcement 51 27 10 0 3 9 0 86 4 30
2020 Communications or public affairs 62 28 5 4 0 0 0 91 4 100
2020 Security 50 32 17 0 0 0 0 83 0 10
2020 Science and technology 55 30 7 4 3 1 0 86 7 1035
2020 Library services 26 49 8 0 8 9 0 81 9 10
2020 Administration and operations 59 27 7 5 2 0 0 86 7 280
2020 Human resources 46 40 4 4 6 0 0 86 10 90
2020 Financial management 49 42 6 3 0 0 1 91 3 100
2020 Procurement 75 16 5 0 4 0 0 91 4 20
2020 Real property 55 28 11 3 0 3 0 86 3 30
2020 Material management 59 31 0 0 10 0 0 90 10 10
2020 Information management 52 36 6 3 3 0 0 88 6 60
2020 Information technology 46 38 10 5 0 1 0 85 5 110
2020 Internal audit 62 30 0 0 8 0 0 92 8 10
2020 Evaluation 64 36 0 0 0 0 0 100 0 10
2020 Data sciences 55 32 9 2 2 0 0 87 4 85
2020 Policy 58 30 6 4 2 0 0 88 6 485
2020 Project management 54 33 10 2 0 1 0 88 2 145
2020 Other services to the public 52 21 16 3 8 0 0 73 11 30
2020 None of the above 56 24 13 2 3 2 0 81 6 115
2019 Client contact centre 31 33 26 7 4 0 0 63 11 30
2019 Federal regulators 34 49 3 8 5 0 0 83 14 35
2019 Compliance, inspection and enforcement 27 45 5 11 11 0 0 73 22 20
2019 Communications or public affairs 66 23 6 3 3 0 0 89 6 100
2019 Access to information and privacy 46 15 16 23 0 0 0 61 23 15
2019 Security 56 6 12 12 13 0 0 62 25 15
2019 Science and technology 51 31 10 5 3 0 0 82 8 985
2019 Library services 45 32 15 8 0 0 0 77 8 10
2019 Administration and operations 52 32 8 5 3 0 0 84 8 270
2019 Human resources 46 41 7 5 1 0 0 87 6 105
2019 Financial management 53 34 8 5 1 0 0 86 6 105
2019 Procurement 77 16 7 0 0 0 0 93 0 35
2019 Real property 70 15 12 2 0 0 0 85 2 40
2019 Material management 33 16 38 0 13 0 0 49 13 10
2019 Information management 42 43 6 5 2 1 0 86 7 65
2019 Information technology 41 36 9 8 4 1 0 78 12 105
2019 Internal audit 58 30 0 12 0 0 0 88 12 15
2019 Data sciences 44 41 7 6 1 0 0 85 8 75
2019 Policy 45 38 10 4 2 1 0 84 6 410
2019 Project management 47 38 10 3 2 0 0 85 5 140
2019 Other services to the public 58 26 13 0 2 0 0 85 2 45
2019 None of the above 53 33 7 3 3 0 1 86 7 155

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 38 21 11 11 0 5 56 22 20
2024 Intelligence analysts 49 12 0 0 0 0 38 100 0 10
2024 Federal regulators 48 15 7 6 5 7 12 77 14 40
2024 Compliance, inspection and enforcement 43 24 4 8 0 8 14 85 10 25
2024 Communications or public affairs 49 27 8 5 4 2 6 81 10 125
2024 Security 35 34 10 8 4 0 9 76 13 30
2024 Science and technology 38 28 10 7 4 7 6 76 12 1040
2024 Library services 55 13 26 0 0 0 6 72 0 10
2024 Administration and operations 42 23 10 6 6 7 6 75 14 315
2024 Human resources 40 22 10 6 12 7 4 69 20 170
2024 Financial management 46 19 9 8 3 9 5 76 13 105
2024 Procurement 51 11 14 14 6 2 2 65 21 30
2024 Real property 46 22 10 4 12 4 2 72 17 50
2024 Material management 18 32 13 7 18 12 0 57 29 10
2024 Information management 40 28 12 8 1 6 5 76 10 60
2024 Information technology 41 29 14 3 0 9 5 81 3 140
2024 Internal audit 11 36 11 11 12 18 0 59 28 15
2024 Evaluation 24 50 7 4 0 5 10 87 5 20
2024 Data sciences 39 29 10 6 5 5 6 77 12 130
2024 Policy 37 30 7 8 5 8 6 78 15 665
2024 Project management 39 27 9 8 5 7 6 75 15 185
2024 Other services to the public 42 26 7 15 4 4 4 73 20 45
2024 None of the above 42 26 9 5 5 6 6 78 11 150
2022 Client contact centre 47 16 3 12 0 21 0 81 16 30
2022 Federal regulators 37 31 12 2 8 10 0 76 11 40
2022 Compliance, inspection and enforcement 41 36 0 11 3 6 3 85 15 35
2022 Communications or public affairs 53 25 4 4 5 7 2 86 10 115
2022 Access to information and privacy 65 22 0 0 0 13 0 100 0 10
2022 Security 41 27 11 10 6 0 5 72 17 15
2022 Science and technology 44 26 9 6 3 7 4 79 10 925
2022 Library services 33 52 6 0 0 9 0 94 0 10
2022 Administration and operations 49 21 9 6 5 6 4 78 12 255
2022 Human resources 48 19 5 5 6 10 7 81 14 130
2022 Financial management 39 24 9 5 6 13 4 77 13 80
2022 Procurement 40 20 9 0 0 13 17 87 0 30
2022 Real property 50 17 20 3 5 2 3 71 8 35
2022 Material management 45 40 8 6 0 0 0 85 6 10
2022 Information management 33 27 8 7 5 10 10 74 16 40
2022 Information technology 46 24 9 3 3 10 5 82 7 130
2022 Internal audit 13 59 13 0 0 8 7 84 0 15
2022 Evaluation 44 27 18 0 0 6 5 80 0 15
2022 Data sciences 40 25 8 12 0 9 5 76 15 105
2022 Policy 41 28 10 6 4 6 4 77 12 525
2022 Project management 39 31 10 5 3 4 8 79 10 170
2022 Other services to the public 46 25 13 3 4 5 5 78 8 40
2022 None of the above 46 23 8 5 7 5 7 77 14 120

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 38 9 10 11 5 5 68 22 20
2024 Intelligence analysts 49 6 6 0 0 0 38 90 0 10
2024 Federal regulators 38 19 14 4 7 5 12 70 14 40
2024 Compliance, inspection and enforcement 43 19 8 12 0 4 14 75 14 25
2024 Communications or public affairs 50 20 9 9 5 2 5 75 15 125
2024 Security 32 25 18 3 13 0 9 63 17 30
2024 Science and technology 37 27 12 7 3 7 7 75 12 1040
2024 Library services 49 29 16 0 0 0 6 83 0 10
2024 Administration and operations 39 26 8 8 5 9 5 75 15 315
2024 Human resources 38 22 12 6 10 7 4 68 18 170
2024 Financial management 47 20 10 5 6 6 5 76 13 105
2024 Procurement 45 19 18 13 0 0 4 67 14 30
2024 Real property 47 14 12 10 8 4 6 67 19 50
2024 Material management 30 32 0 18 7 12 0 71 29 10
2024 Information management 44 21 8 14 1 7 5 74 17 60
2024 Information technology 37 30 15 4 0 8 5 78 4 140
2024 Internal audit 11 36 11 11 12 18 0 59 28 15
2024 Evaluation 24 55 7 4 0 10 0 88 5 20
2024 Data sciences 36 28 11 6 5 7 6 74 14 130
2024 Policy 35 28 9 8 6 8 6 73 17 665
2024 Project management 35 28 10 8 6 6 6 72 17 185
2024 Other services to the public 40 31 4 10 8 4 4 77 19 45
2024 None of the above 43 23 10 6 5 8 6 76 12 150
2022 Client contact centre 44 22 3 10 0 21 0 84 12 30
2022 Federal regulators 40 20 16 4 10 8 2 66 16 40
2022 Compliance, inspection and enforcement 32 39 9 10 0 6 3 79 11 35
2022 Communications or public affairs 51 26 3 8 2 8 2 86 11 115
2022 Access to information and privacy 79 8 0 0 0 13 0 100 0 10
2022 Security 41 32 6 10 6 0 5 77 17 15
2022 Science and technology 41 26 12 5 3 8 5 77 10 925
2022 Library services 32 54 6 0 0 9 0 94 0 10
2022 Administration and operations 45 25 13 5 4 5 3 76 10 255
2022 Human resources 48 21 5 6 5 9 7 82 13 130
2022 Financial management 36 28 8 3 8 13 4 77 14 80
2022 Procurement 40 24 9 0 0 7 20 88 0 30
2022 Real property 45 23 19 5 2 2 3 72 8 35
2022 Material management 65 20 8 6 0 0 0 85 6 10
2022 Information management 33 27 9 10 0 12 10 76 13 40
2022 Information technology 46 22 8 4 3 11 5 82 8 130
2022 Internal audit 13 42 7 23 0 8 7 65 27 15
2022 Evaluation 33 38 18 0 0 6 5 80 0 15
2022 Data sciences 42 24 11 7 1 11 5 78 9 105
2022 Policy 38 28 12 6 5 7 5 74 13 525
2022 Project management 38 28 12 9 2 5 7 75 12 170
2022 Other services to the public 46 27 11 5 4 4 2 79 10 40
2022 None of the above 46 19 7 8 7 6 7 76 17 120

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 22 13 8 10 4 0 69 18 20
2024 Intelligence analysts 63 0 14 6 0 17 0 76 7 10
2024 Federal regulators 24 33 4 7 7 21 3 75 19 40
2024 Compliance, inspection and enforcement 30 12 22 4 0 19 13 62 6 25
2024 Communications or public affairs 22 27 24 5 1 20 1 63 7 125
2024 Security 32 29 19 3 0 10 7 73 4 30
2024 Science and technology 26 22 21 7 2 19 3 62 11 1040
2024 Library services 25 16 18 10 14 17 0 49 29 10
2024 Administration and operations 28 27 19 5 2 17 2 68 9 315
2024 Human resources 25 24 20 7 4 20 0 62 13 170
2024 Financial management 33 23 11 7 3 23 1 73 13 105
2024 Procurement 25 13 10 8 6 35 2 62 23 30
2024 Real property 32 24 14 6 8 16 0 66 16 50
2024 Material management 49 34 17 0 0 0 0 83 0 10
2024 Information management 30 19 22 8 0 17 3 62 10 60
2024 Information technology 30 26 20 6 1 17 1 68 8 140
2024 Internal audit 17 18 21 7 6 32 0 51 19 15
2024 Evaluation 28 16 40 7 0 10 0 48 8 20
2024 Data sciences 22 22 16 9 5 25 2 60 19 130
2024 Policy 16 23 26 11 4 18 1 48 19 665
2024 Project management 21 22 25 8 5 18 1 53 17 185
2024 Other services to the public 32 22 14 8 4 19 2 68 15 45
2024 None of the above 21 22 17 8 3 28 2 62 15 150
2022 Client contact centre 40 18 25 0 0 16 0 70 0 30
2022 Federal regulators 19 25 26 7 7 15 0 52 17 40
2022 Compliance, inspection and enforcement 23 28 14 7 0 27 0 70 10 35
2022 Communications or public affairs 23 27 24 7 3 17 0 60 12 115
2022 Access to information and privacy 73 13 14 0 0 0 0 86 0 10
2022 Security 38 32 19 0 0 6 5 78 0 15
2022 Science and technology 27 25 21 6 3 16 2 64 11 925
2022 Library services 17 56 14 0 0 14 0 84 0 10
2022 Administration and operations 29 25 25 5 2 14 1 63 8 255
2022 Human resources 24 24 18 5 5 22 1 63 14 130
2022 Financial management 29 25 13 6 5 21 1 69 14 80
2022 Procurement 38 17 15 4 0 20 6 74 5 30
2022 Real property 23 23 24 5 2 22 0 59 10 35
2022 Material management 31 16 42 0 11 0 0 46 11 10
2022 Information management 27 27 11 2 4 29 0 75 10 40
2022 Information technology 36 22 16 5 2 18 2 72 9 130
2022 Internal audit 13 22 33 17 7 8 0 38 26 15
2022 Evaluation 23 28 29 0 0 20 0 64 0 15
2022 Data sciences 25 28 24 3 2 18 0 65 6 105
2022 Policy 21 28 28 6 4 12 1 56 11 525
2022 Project management 25 26 19 7 4 17 2 64 13 170
2022 Other services to the public 26 21 15 8 2 24 3 65 14 40
2022 None of the above 31 26 22 8 2 12 0 65 10 120
2020 Client contact centre 40 31 8 7 0 8 6 82 8 25
2020 Federal regulators 24 34 19 7 7 9 0 64 16 40
2020 Compliance, inspection and enforcement 35 13 22 7 3 20 0 60 13 30
2020 Communications or public affairs 32 43 12 7 2 4 0 78 9 100
2020 Security 26 25 15 17 0 9 9 61 21 10
2020 Science and technology 35 30 16 5 3 9 2 73 9 1040
2020 Library services 35 26 22 8 8 0 0 61 17 10
2020 Administration and operations 38 30 15 4 3 10 0 75 8 285
2020 Human resources 29 31 19 10 3 5 2 65 14 90
2020 Financial management 32 38 17 0 0 12 1 80 0 100
2020 Procurement 50 28 4 4 4 9 0 86 9 20
2020 Real property 46 19 29 3 0 3 0 67 3 30
2020 Material management 36 46 5 0 0 7 7 95 0 10
2020 Information management 26 37 16 5 3 12 0 72 10 60
2020 Information technology 32 33 14 3 1 14 3 77 5 110
2020 Internal audit 21 31 16 8 0 24 0 69 10 10
2020 Evaluation 30 20 30 10 0 10 0 56 11 10
2020 Data sciences 27 38 20 4 4 6 0 70 9 85
2020 Policy 26 32 17 11 3 11 1 65 16 485
2020 Project management 26 39 21 4 1 8 1 72 5 145
2020 Other services to the public 39 23 15 8 6 9 0 68 16 30
2020 None of the above 38 25 14 5 4 14 1 73 10 115

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 36 0 21 5 5 0 73 27 20
2024 Intelligence analysts 74 14 0 0 6 5 0 94 6 10
2024 Federal regulators 40 14 10 9 10 15 2 65 22 40
2024 Compliance, inspection and enforcement 47 32 8 0 4 4 5 86 5 25
2024 Communications or public affairs 44 30 8 4 4 5 5 82 9 125
2024 Security 45 28 16 9 0 0 3 74 9 30
2024 Science and technology 39 30 10 8 3 7 3 77 12 1040
2024 Library services 35 30 24 0 10 0 0 65 10 10
2024 Administration and operations 39 32 11 4 5 5 4 78 10 315
2024 Human resources 38 27 10 7 10 6 2 71 18 170
2024 Financial management 40 27 8 4 5 8 6 79 12 105
2024 Procurement 43 28 2 9 2 13 2 84 14 30
2024 Real property 52 18 9 8 8 4 1 74 17 50
2024 Material management 40 29 19 0 0 12 0 78 0 10
2024 Information management 41 35 4 12 1 2 5 82 14 60
2024 Information technology 39 32 10 5 2 7 6 81 8 140
2024 Internal audit 11 36 5 16 12 18 0 59 35 15
2024 Evaluation 29 45 11 5 5 5 0 78 11 20
2024 Data sciences 32 35 10 4 3 10 7 80 8 130
2024 Policy 31 35 8 8 5 7 5 75 15 665
2024 Project management 36 30 7 12 7 4 5 72 20 185
2024 Other services to the public 32 32 2 13 8 10 4 74 24 45
2024 None of the above 39 24 12 5 7 10 3 72 14 150
2022 Client contact centre 55 26 9 6 0 4 0 84 6 30
2022 Federal regulators 35 29 9 9 10 7 0 69 20 40
2022 Compliance, inspection and enforcement 34 26 19 8 0 13 0 68 9 35
2022 Communications or public affairs 46 29 6 3 6 9 0 83 10 115
2022 Access to information and privacy 64 29 7 0 0 0 0 93 0 10
2022 Security 39 38 19 4 0 0 0 77 4 15
2022 Science and technology 41 33 9 6 3 5 3 80 10 925
2022 Library services 38 47 6 0 0 9 0 94 0 10
2022 Administration and operations 48 24 11 7 4 5 2 77 12 255
2022 Human resources 45 25 10 5 4 10 1 78 11 130
2022 Financial management 38 29 11 4 8 7 3 74 13 80
2022 Procurement 39 32 0 2 0 14 12 97 3 30
2022 Real property 41 25 14 3 5 7 5 75 9 35
2022 Material management 53 40 6 0 0 0 0 94 0 10
2022 Information management 34 38 7 6 5 8 2 80 12 40
2022 Information technology 48 28 8 6 3 4 3 83 9 125
2022 Internal audit 26 34 7 25 0 8 0 65 27 15
2022 Evaluation 44 45 12 0 0 0 0 88 0 15
2022 Data sciences 44 33 12 2 3 5 1 82 6 105
2022 Policy 37 35 8 9 4 6 2 78 14 525
2022 Project management 39 32 11 3 2 7 6 81 6 170
2022 Other services to the public 28 30 18 9 6 7 3 64 16 40
2022 None of the above 41 28 8 8 4 6 4 77 14 120
2020 Client contact centre 24 39 20 8 0 0 9 69 9 25
2020 Federal regulators 45 26 12 7 7 2 0 73 14 40
2020 Compliance, inspection and enforcement 45 29 14 6 3 3 0 76 10 30
2020 Communications or public affairs 47 35 5 6 5 2 0 83 11 100
2020 Security 35 36 28 0 0 0 0 72 0 10
2020 Science and technology 45 32 9 5 3 6 2 82 8 1035
2020 Library services 26 40 9 17 0 9 0 72 19 10
2020 Administration and operations 48 26 11 4 5 3 2 79 10 280
2020 Human resources 36 30 11 10 3 5 3 73 15 85
2020 Financial management 43 36 11 3 0 5 2 84 4 95
2020 Procurement 59 26 4 0 4 7 0 91 5 20
2020 Real property 55 23 10 3 0 6 3 86 4 30
2020 Material management 31 40 19 0 0 10 0 79 0 10
2020 Information management 47 29 5 7 3 7 2 84 11 60
2020 Information technology 38 33 13 2 3 6 5 80 5 110
2020 Internal audit 39 38 8 0 8 8 0 83 8 10
2020 Evaluation 27 36 18 0 0 9 9 78 0 10
2020 Data sciences 41 33 13 5 4 1 2 77 10 85
2020 Policy 38 33 10 6 3 7 2 78 10 485
2020 Project management 41 34 15 3 0 4 3 80 4 145
2020 Other services to the public 52 19 14 0 3 12 0 81 3 30
2020 None of the above 49 25 12 6 6 2 1 75 12 115

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 14 21 0 15 30 10 40 25 20
2024 Intelligence analysts 39 0 28 7 0 17 9 53 9 10
2024 Federal regulators 3 20 18 2 9 42 6 43 21 40
2024 Compliance, inspection and enforcement 0 8 28 3 8 43 9 17 24 25
2024 Communications or public affairs 9 20 16 5 0 42 8 57 10 125
2024 Security 15 17 12 3 13 30 10 53 27 30
2024 Science and technology 8 14 21 4 6 41 6 42 18 1040
2024 Library services 8 17 5 0 10 46 14 61 26 10
2024 Administration and operations 12 18 21 4 2 34 9 53 11 315
2024 Human resources 11 18 21 5 5 33 7 48 17 170
2024 Financial management 14 10 20 4 8 39 6 43 20 105
2024 Procurement 11 15 7 11 3 39 14 56 29 30
2024 Real property 13 15 21 8 8 27 8 43 24 50
2024 Material management 12 47 22 0 0 19 0 73 0 10
2024 Information management 9 22 23 5 3 37 1 50 13 60
2024 Information technology 10 15 19 3 3 43 7 50 12 140
2024 Internal audit 11 22 16 6 7 38 0 53 21 15
2024 Evaluation 10 25 17 0 5 42 0 61 9 20
2024 Data sciences 6 16 19 5 3 45 7 45 15 130
2024 Policy 8 16 21 6 5 38 5 43 20 665
2024 Project management 6 14 23 4 5 39 8 39 16 185
2024 Other services to the public 12 17 23 4 8 30 6 45 19 45
2024 None of the above 7 8 20 5 7 44 9 31 26 150
2022 Client contact centre 25 15 16 9 0 25 10 61 14 30
2022 Federal regulators 7 27 29 2 8 27 0 47 14 40
2022 Compliance, inspection and enforcement 13 7 21 3 12 45 0 35 26 35
2022 Communications or public affairs 16 19 17 3 1 39 5 62 8 115
2022 Access to information and privacy 25 22 13 0 0 14 26 78 0 10
2022 Security 26 15 24 6 0 22 7 59 8 15
2022 Science and technology 9 15 20 5 4 43 5 45 18 925
2022 Library services 15 27 0 0 0 57 0 100 0 10
2022 Administration and operations 17 16 24 5 2 32 4 51 11 250
2022 Human resources 16 19 11 4 1 47 3 70 8 130
2022 Financial management 9 16 21 0 15 34 6 40 24 80
2022 Procurement 23 24 5 0 7 33 9 80 12 30
2022 Real property 9 15 25 2 2 31 16 45 9 35
2022 Material management 7 29 39 0 8 17 0 44 9 10
2022 Information management 12 11 25 2 0 42 8 46 5 40
2022 Information technology 10 12 24 2 3 46 4 43 9 130
2022 Internal audit 20 27 7 19 7 20 0 59 32 15
2022 Evaluation 5 39 11 0 0 44 0 79 0 15
2022 Data sciences 8 18 17 4 2 46 5 52 13 105
2022 Policy 10 17 19 5 4 42 2 50 16 525
2022 Project management 14 16 19 2 2 41 6 55 8 170
2022 Other services to the public 7 2 27 0 3 54 8 23 8 40
2022 None of the above 12 16 21 3 4 40 3 50 13 120

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Human resources 0 0 19 12 48 14 7 0 76 15
2024 Policy 0 3 13 29 28 27 0 4 79 30
2022 Science and technology 0 7 11 20 19 43 0 13 68 15
2022 Policy 6 5 20 18 22 24 6 16 56 15
2020 Science and technology 0 0 20 20 46 13 0 0 77 15

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 22 29 12 0 0 14 53 14 20
2024 Intelligence analysts 68 12 0 0 6 9 5 93 7 10
2024 Federal regulators 17 41 14 3 7 17 2 71 12 40
2024 Compliance, inspection and enforcement 22 37 15 4 3 5 14 72 9 25
2024 Communications or public affairs 33 31 16 6 4 5 4 70 12 125
2024 Security 29 16 23 15 4 4 10 52 22 30
2024 Science and technology 26 29 14 8 8 8 6 64 19 1040
2024 Library services 31 23 16 0 24 0 6 57 26 10
2024 Administration and operations 27 25 18 10 8 7 5 59 21 315
2024 Human resources 26 29 14 8 11 7 4 63 21 170
2024 Financial management 25 21 20 12 8 10 4 53 24 105
2024 Procurement 38 20 16 5 4 15 2 70 10 30
2024 Real property 23 26 18 4 21 5 4 53 27 50
2024 Material management 30 15 24 13 17 0 0 45 30 10
2024 Information management 31 23 10 11 2 12 11 71 17 60
2024 Information technology 27 35 20 5 3 6 4 69 9 140
2024 Internal audit 18 36 16 6 12 12 0 62 20 15
2024 Evaluation 26 38 4 0 0 17 15 94 0 20
2024 Data sciences 29 33 10 3 6 10 9 77 10 130
2024 Policy 27 28 15 9 7 6 8 64 19 665
2024 Project management 23 29 17 10 11 6 4 58 24 185
2024 Other services to the public 29 29 11 18 8 4 2 61 28 45
2024 None of the above 28 21 13 10 8 10 9 61 23 150
2022 Client contact centre 24 33 10 9 8 7 10 68 19 30
2022 Federal regulators 25 28 7 12 17 10 0 60 32 40
2022 Compliance, inspection and enforcement 20 35 13 12 8 7 5 63 23 35
2022 Communications or public affairs 42 25 12 7 5 2 8 74 13 115
2022 Access to information and privacy 58 21 7 0 0 0 13 92 0 10
2022 Security 30 46 20 0 4 0 0 76 4 15
2022 Science and technology 27 29 15 8 6 9 5 65 16 925
2022 Library services 0 34 0 31 7 28 0 48 52 10
2022 Administration and operations 30 25 18 7 6 6 7 64 15 250
2022 Human resources 30 27 13 6 2 12 11 73 10 125
2022 Financial management 27 25 24 6 2 7 7 61 10 80
2022 Procurement 31 34 15 5 0 9 6 76 6 30
2022 Real property 34 22 21 8 11 5 0 59 19 35
2022 Material management 12 64 6 0 8 10 0 84 9 10
2022 Information management 25 41 3 18 2 8 4 74 23 40
2022 Information technology 31 32 13 8 4 6 8 72 13 125
2022 Internal audit 26 29 7 6 0 14 19 81 8 15
2022 Evaluation 27 35 6 5 0 11 16 85 7 15
2022 Data sciences 28 29 15 6 5 8 9 68 14 105
2022 Policy 27 27 18 6 6 10 7 65 14 525
2022 Project management 23 30 17 7 9 9 5 62 18 170
2022 Other services to the public 32 18 23 7 4 11 5 59 13 40
2022 None of the above 26 28 18 8 9 7 4 60 19 120
2020 Client contact centre 25 25 29 9 0 4 7 57 10 25
2020 Federal regulators 27 30 17 9 12 5 0 60 22 40
2020 Compliance, inspection and enforcement 25 27 13 12 10 7 6 60 25 30
2020 Communications or public affairs 32 29 17 5 6 3 7 68 13 100
2020 Security 9 25 34 24 9 0 0 33 33 10
2020 Science and technology 28 31 17 7 5 8 4 67 14 1035
2020 Library services 26 22 17 26 8 0 0 49 35 10
2020 Administration and operations 30 31 16 8 7 4 3 66 16 285
2020 Human resources 22 30 15 10 6 10 7 63 19 85
2020 Financial management 29 28 11 13 4 7 8 67 21 95
2020 Procurement 41 24 13 13 0 4 4 71 14 20
2020 Real property 39 23 13 6 11 6 3 67 19 30
2020 Material management 7 34 21 10 10 19 0 50 24 10
2020 Information management 31 29 17 7 5 8 3 67 13 60
2020 Information technology 32 31 19 6 3 4 4 69 10 110
2020 Internal audit 22 16 14 0 8 40 0 63 13 10
2020 Evaluation 27 18 45 0 0 9 0 50 0 10
2020 Data sciences 30 26 21 8 2 11 1 64 11 85
2020 Policy 34 27 14 6 4 8 6 72 12 485
2020 Project management 23 41 18 7 3 6 4 70 10 145
2020 Other services to the public 32 22 16 6 9 5 10 63 18 30
2020 None of the above 31 26 12 8 8 11 4 68 18 115
2019 Client contact centre 22 33 22 6 15 0 3 56 21 30
2019 Federal regulators 17 34 14 17 11 3 3 55 30 35
2019 Compliance, inspection and enforcement 28 6 17 22 5 16 5 43 35 20
2019 Communications or public affairs 35 28 7 9 7 7 8 74 18 100
2019 Access to information and privacy 22 16 17 15 23 7 0 41 41 15
2019 Security 37 26 12 12 13 0 0 62 25 15
2019 Science and technology 33 27 13 10 7 6 4 66 19 985
2019 Library services 61 16 0 15 8 0 0 77 23 10
2019 Administration and operations 26 24 16 14 13 5 4 54 29 270
2019 Human resources 30 30 11 12 6 4 7 67 20 110
2019 Financial management 30 25 18 6 4 8 9 67 12 105
2019 Procurement 33 32 24 10 0 3 0 66 10 35
2019 Real property 41 30 12 10 0 3 5 76 11 40
2019 Information management 25 42 11 3 6 7 6 77 11 65
2019 Information technology 30 21 22 8 8 7 5 58 18 105
2019 Internal audit 36 22 6 13 8 15 0 68 25 15
2019 Data sciences 32 31 9 6 5 14 4 76 13 75
2019 Policy 36 25 14 10 4 5 5 68 16 415
2019 Project management 29 25 12 12 7 11 3 63 22 140
2019 Other services to the public 31 23 17 12 6 4 7 61 21 45
2019 None of the above 34 25 15 7 7 6 6 67 16 155

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 44 20 10 9 4 0 60 19 20
2024 Intelligence analysts 77 6 6 6 0 5 0 87 6 10
2024 Federal regulators 26 29 10 12 9 14 0 65 24 40
2024 Compliance, inspection and enforcement 32 25 12 12 7 4 9 65 22 25
2024 Communications or public affairs 24 38 16 14 6 2 0 63 20 125
2024 Security 27 38 14 9 11 0 0 65 21 30
2024 Science and technology 22 38 14 14 6 5 2 64 21 1040
2024 Library services 5 52 0 13 30 0 0 57 43 10
2024 Administration and operations 29 39 12 10 8 2 1 69 19 315
2024 Human resources 32 39 13 9 5 2 1 73 14 170
2024 Financial management 23 44 12 12 4 3 1 70 17 105
2024 Procurement 19 48 18 7 4 4 0 70 11 30
2024 Real property 22 34 15 12 14 2 2 58 27 50
2024 Material management 35 35 7 24 0 0 0 69 24 10
2024 Information management 30 32 8 20 6 3 2 65 27 60
2024 Information technology 21 44 19 5 8 2 0 67 13 140
2024 Internal audit 28 35 0 19 12 6 0 67 33 15
2024 Evaluation 16 56 0 16 0 12 0 82 18 20
2024 Data sciences 24 32 15 18 5 5 1 60 24 130
2024 Policy 25 35 13 14 9 3 1 62 24 665
2024 Project management 19 36 17 15 12 2 0 56 27 185
2024 Other services to the public 32 32 14 10 6 2 4 69 16 45
2024 None of the above 23 27 20 15 6 8 1 55 23 150
2022 Client contact centre 36 16 20 12 17 0 0 52 29 30
2022 Federal regulators 22 34 13 7 15 4 4 62 24 40
2022 Compliance, inspection and enforcement 24 33 11 17 9 6 0 61 28 35
2022 Communications or public affairs 27 40 10 14 3 5 1 71 18 115
2022 Access to information and privacy 59 14 13 14 0 0 0 73 14 10
2022 Security 32 9 41 0 12 0 6 43 13 15
2022 Science and technology 23 37 16 13 6 4 1 62 20 925
2022 Library services 17 47 0 20 7 9 0 70 30 10
2022 Administration and operations 30 37 11 13 6 2 1 69 20 255
2022 Human resources 36 31 13 8 8 4 0 70 17 130
2022 Financial management 20 43 13 9 6 6 2 69 17 80
2022 Procurement 23 59 2 7 2 4 3 87 10 30
2022 Real property 41 29 23 4 2 0 0 70 7 35
2022 Material management 8 51 12 10 19 0 0 58 30 10
2022 Information management 19 42 14 12 5 4 5 67 18 40
2022 Information technology 22 37 13 14 5 5 3 64 21 130
2022 Internal audit 28 25 14 18 15 0 0 53 33 15
2022 Evaluation 28 33 6 16 7 5 6 68 25 15
2022 Data sciences 23 38 22 5 6 6 0 64 12 105
2022 Policy 20 29 20 15 9 6 1 53 26 525
2022 Project management 24 36 13 15 6 3 3 63 23 170
2022 Other services to the public 19 41 20 9 6 5 0 63 16 40
2022 None of the above 30 27 9 19 9 5 0 60 30 120
2020 Client contact centre 11 43 30 12 4 0 0 54 16 25
2020 Federal regulators 36 31 14 10 9 0 0 67 19 40
2020 Compliance, inspection and enforcement 45 26 13 6 6 3 0 74 13 30
2020 Communications or public affairs 28 33 18 6 9 2 3 64 16 100
2020 Security 0 50 35 15 0 0 0 50 15 10
2020 Science and technology 27 39 13 12 4 4 1 69 17 1035
2020 Library services 43 8 22 26 0 0 0 52 26 10
2020 Administration and operations 34 32 13 9 7 4 1 70 17 285
2020 Human resources 36 30 9 14 8 1 2 67 23 90
2020 Financial management 27 39 11 10 4 4 5 73 15 100
2020 Procurement 48 39 9 0 4 0 0 87 4 20
2020 Real property 42 23 20 12 3 0 0 65 15 30
2020 Material management 24 39 16 0 14 7 0 67 15 10
2020 Information management 32 32 13 14 5 3 2 67 19 60
2020 Information technology 19 45 16 9 8 1 2 66 18 110
2020 Internal audit 37 32 16 16 0 0 0 69 16 10
2020 Evaluation 27 36 18 9 0 9 0 70 10 10
2020 Data sciences 20 37 21 7 5 6 3 63 14 85
2020 Policy 25 36 17 12 4 5 1 65 17 480
2020 Project management 21 41 20 11 4 1 2 64 15 145
2020 Other services to the public 40 19 14 12 5 9 0 66 19 30
2020 None of the above 30 34 16 8 7 3 2 67 17 115
2019 Client contact centre 22 35 15 18 4 4 3 60 24 30
2019 Federal regulators 40 23 8 3 19 4 3 68 23 35
2019 Compliance, inspection and enforcement 32 22 11 23 5 6 0 58 30 20
2019 Communications or public affairs 27 35 13 11 5 8 2 69 17 100
2019 Access to information and privacy 8 45 8 31 7 0 0 54 38 15
2019 Security 19 39 10 6 25 0 0 58 31 15
2019 Science and technology 27 36 16 12 5 3 1 66 17 985
2019 Library services 19 58 16 8 0 0 0 77 8 10
2019 Administration and operations 33 33 12 11 7 3 1 69 19 270
2019 Human resources 46 30 13 7 3 0 2 77 10 105
2019 Financial management 32 34 11 12 2 6 3 73 16 105
2019 Procurement 42 38 12 3 0 3 3 84 3 35
2019 Real property 39 39 10 5 0 5 2 84 5 40
2019 Material management 36 19 0 13 20 13 0 63 37 10
2019 Information management 21 42 14 8 8 5 1 68 17 60
2019 Information technology 14 42 17 12 6 4 4 62 20 105
2019 Internal audit 21 79 0 0 0 0 0 100 0 15
2019 Data sciences 20 41 17 9 6 5 1 65 16 75
2019 Policy 27 35 11 15 7 3 3 66 23 410
2019 Project management 20 35 19 16 5 3 2 58 22 140
2019 Other services to the public 37 26 20 11 5 2 0 64 15 45
2019 None of the above 32 34 16 9 4 3 3 70 13 155

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 49 12 5 8 10 0 71 15 20
2024 Intelligence analysts 60 34 6 0 0 0 0 94 0 10
2024 Federal regulators 35 25 21 9 7 3 0 62 17 40
2024 Compliance, inspection and enforcement 32 33 24 7 0 3 0 68 7 25
2024 Communications or public affairs 23 48 12 11 4 2 0 72 15 125
2024 Security 28 46 11 8 6 0 0 75 14 30
2024 Science and technology 29 37 19 6 5 3 1 69 11 1040
2024 Library services 36 40 14 0 10 0 0 76 10 10
2024 Administration and operations 36 36 15 5 5 3 0 74 10 315
2024 Human resources 28 38 19 8 4 3 0 68 12 170
2024 Financial management 34 37 17 3 3 6 0 75 7 105
2024 Procurement 19 57 15 6 0 2 0 78 6 30
2024 Real property 27 34 16 13 10 0 0 61 22 50
2024 Material management 40 30 18 12 0 0 0 69 12 10
2024 Information management 32 36 15 11 3 2 2 70 14 60
2024 Information technology 27 45 18 4 5 2 0 73 9 140
2024 Internal audit 43 26 12 7 12 0 0 69 19 15
2024 Evaluation 26 37 25 6 0 5 0 67 7 20
2024 Data sciences 29 42 15 7 4 2 0 73 11 130
2024 Policy 25 38 19 11 5 3 0 65 16 665
2024 Project management 25 37 19 9 8 3 0 64 17 185
2024 Other services to the public 35 30 18 12 2 4 0 67 14 45
2024 None of the above 26 27 24 14 4 4 0 56 19 150
2022 Client contact centre 36 13 35 10 4 0 3 50 14 30
2022 Federal regulators 22 32 28 6 10 2 0 55 16 40
2022 Compliance, inspection and enforcement 20 37 28 7 3 5 0 60 11 35
2022 Communications or public affairs 33 41 19 2 3 3 0 75 5 115
2022 Access to information and privacy 64 29 7 0 0 0 0 93 0 10
2022 Security 17 52 23 8 0 0 0 70 8 15
2022 Science and technology 30 37 20 7 4 2 0 69 11 925
2022 Library services 25 40 28 0 7 0 0 65 7 10
2022 Administration and operations 34 32 20 9 4 0 1 67 13 255
2022 Human resources 32 26 25 8 4 5 0 62 12 130
2022 Financial management 22 41 22 8 3 4 0 65 12 80
2022 Procurement 39 46 4 4 5 3 0 87 9 30
2022 Real property 29 38 24 4 5 0 0 67 9 35
2022 Material management 35 23 20 10 11 0 0 58 21 10
2022 Information management 25 50 9 9 2 5 0 79 12 40
2022 Information technology 36 36 20 2 1 4 0 75 4 125
2022 Internal audit 20 22 13 24 21 0 0 42 45 15
2022 Evaluation 36 41 10 12 0 0 0 77 12 15
2022 Data sciences 28 36 22 4 3 8 0 69 7 105
2022 Policy 25 35 21 10 5 3 0 63 16 525
2022 Project management 26 32 22 13 2 5 1 61 16 170
2022 Other services to the public 17 42 30 4 2 5 0 62 7 40
2022 None of the above 37 30 16 10 6 1 0 68 16 120
2020 Client contact centre 23 44 33 0 0 0 0 67 0 25
2020 Federal regulators 27 38 21 5 9 0 0 65 14 40
2020 Compliance, inspection and enforcement 42 26 15 10 3 3 0 70 14 30
2020 Communications or public affairs 36 32 23 3 1 4 1 72 5 95
2020 Security 29 16 47 9 0 0 0 45 9 10
2020 Science and technology 35 38 16 6 3 2 0 74 9 1035
2020 Library services 17 66 8 8 0 0 0 83 8 10
2020 Administration and operations 36 34 20 4 4 3 0 72 8 280
2020 Human resources 36 33 11 8 8 2 1 72 17 90
2020 Financial management 29 42 22 3 3 1 0 72 6 95
2020 Procurement 52 34 9 0 4 0 0 87 4 20
2020 Real property 44 25 27 3 0 0 0 69 3 30
2020 Material management 14 74 5 0 0 7 0 95 0 10
2020 Information management 33 39 11 9 3 5 0 76 13 60
2020 Information technology 30 44 18 5 1 2 0 76 6 110
2020 Internal audit 36 23 8 8 8 17 0 72 19 10
2020 Evaluation 36 45 9 0 0 9 0 90 0 10
2020 Data sciences 26 42 24 5 4 0 0 67 9 85
2020 Policy 28 38 20 8 2 3 0 68 11 480
2020 Project management 22 47 23 5 1 2 0 70 6 145
2020 Other services to the public 34 25 18 11 3 9 0 65 15 30
2020 None of the above 37 30 19 7 3 4 0 69 11 115
2019 Client contact centre 15 31 22 25 0 8 0 50 27 30
2019 Federal regulators 31 29 18 0 19 4 0 62 19 35
2019 Compliance, inspection and enforcement 21 22 45 11 0 0 0 44 11 20
2019 Communications or public affairs 33 39 18 6 5 0 0 72 10 100
2019 Access to information and privacy 7 46 8 23 15 0 0 54 38 15
2019 Security 28 28 12 12 19 0 0 56 31 15
2019 Science and technology 32 37 18 8 4 2 0 70 11 980
2019 Library services 19 42 24 15 0 0 0 61 15 10
2019 Administration and operations 29 35 17 12 4 3 0 66 17 270
2019 Human resources 38 32 15 9 5 2 0 71 14 105
2019 Financial management 30 37 20 9 2 3 0 68 11 105
2019 Procurement 38 35 12 5 3 5 3 78 8 35
2019 Real property 44 34 12 10 0 0 0 78 10 40
2019 Material management 7 20 61 0 13 0 0 26 13 10
2019 Information management 24 41 21 5 5 3 1 68 10 60
2019 Information technology 24 29 22 11 7 7 0 58 19 105
2019 Internal audit 36 44 14 7 0 0 0 80 7 15
2019 Data sciences 21 37 28 7 1 5 0 61 9 75
2019 Policy 22 41 21 10 4 1 0 65 14 410
2019 Project management 23 35 24 10 4 5 0 61 14 140
2019 Other services to the public 43 33 19 2 2 0 0 76 5 45
2019 None of the above 31 31 20 9 4 4 2 65 14 155

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 31 23 13 14 5 0 47 28 20
2024 Intelligence analysts 62 19 6 0 0 0 12 93 0 10
2024 Federal regulators 21 35 7 6 21 8 2 62 30 40
2024 Compliance, inspection and enforcement 22 4 14 28 12 7 13 32 50 25
2024 Communications or public affairs 13 29 26 8 12 9 3 48 23 125
2024 Security 21 23 20 6 23 3 4 47 31 30
2024 Science and technology 19 25 17 12 11 14 2 53 28 1040
2024 Library services 31 0 21 13 24 10 0 35 42 10
2024 Administration and operations 20 24 16 14 14 9 2 50 32 315
2024 Human resources 20 27 15 14 14 8 1 53 31 170
2024 Financial management 18 21 12 15 15 14 4 48 38 105
2024 Procurement 15 22 13 9 17 13 11 49 35 30
2024 Real property 21 27 16 10 17 2 7 52 30 50
2024 Material management 40 0 0 13 35 12 0 45 55 10
2024 Information management 20 29 12 10 11 12 6 60 26 60
2024 Information technology 16 35 22 8 5 11 3 59 16 140
2024 Internal audit 11 20 21 23 12 12 0 36 41 15
2024 Evaluation 17 27 10 4 5 26 11 71 14 20
2024 Data sciences 22 26 21 11 6 11 3 56 20 130
2024 Policy 14 19 16 16 14 17 4 42 38 665
2024 Project management 18 21 21 14 12 12 2 45 31 185
2024 Other services to the public 17 21 15 14 14 15 4 47 34 45
2024 None of the above 19 13 18 19 12 16 2 39 38 150
2022 Client contact centre 32 14 18 13 9 3 10 53 26 30
2022 Federal regulators 20 23 12 7 20 18 0 53 32 40
2022 Compliance, inspection and enforcement 20 20 15 24 8 10 3 46 37 35
2022 Communications or public affairs 28 26 15 10 6 14 1 63 19 115
2022 Access to information and privacy 51 8 22 0 0 6 13 73 0 10
2022 Security 17 31 43 8 0 0 0 49 8 15
2022 Science and technology 19 25 17 11 10 14 3 53 26 925
2022 Library services 20 36 7 16 7 15 0 66 27 10
2022 Administration and operations 28 20 20 12 11 7 3 53 25 255
2022 Human resources 28 16 20 9 7 13 7 54 21 130
2022 Financial management 12 28 20 9 15 13 3 48 28 80
2022 Procurement 21 29 10 15 2 21 2 64 23 30
2022 Real property 30 29 21 7 10 0 3 61 17 35
2022 Material management 7 51 12 19 0 10 0 65 22 10
2022 Information management 16 40 16 10 5 9 4 65 17 40
2022 Information technology 26 25 15 11 9 13 2 59 24 125
2022 Internal audit 20 0 6 44 22 8 0 22 72 15
2022 Evaluation 20 34 22 5 0 12 6 66 7 15
2022 Data sciences 18 25 18 10 11 14 5 52 25 105
2022 Policy 14 18 19 14 10 20 4 43 32 525
2022 Project management 15 22 23 12 11 13 4 45 28 170
2022 Other services to the public 13 16 21 20 10 17 2 37 38 40
2022 None of the above 20 26 11 14 13 13 2 54 32 120
2020 Client contact centre 16 31 27 8 12 7 0 50 21 25
2020 Federal regulators 24 17 19 16 14 9 0 45 33 40
2020 Compliance, inspection and enforcement 29 26 13 9 9 10 3 64 22 30
2020 Communications or public affairs 18 22 28 10 7 10 4 47 20 100
2020 Security 0 33 33 26 0 8 0 36 28 10
2020 Science and technology 25 24 17 10 9 12 3 58 22 1035
2020 Library services 26 31 8 9 8 17 0 69 21 10
2020 Administration and operations 27 22 17 13 10 9 2 55 26 285
2020 Human resources 20 18 20 12 13 8 9 46 30 90
2020 Financial management 20 24 17 18 8 9 3 51 30 100
2020 Procurement 35 39 5 4 13 4 0 77 18 20
2020 Real property 28 24 27 10 3 6 3 57 14 30
2020 Material management 16 27 26 5 10 17 0 52 17 10
2020 Information management 21 28 13 11 5 21 0 63 20 60
2020 Information technology 21 24 16 12 11 15 1 53 28 110
2020 Internal audit 22 39 8 16 8 0 8 66 26 10
2020 Evaluation 0 45 9 0 0 45 0 83 0 10
2020 Data sciences 27 24 21 5 6 15 1 61 14 85
2020 Policy 19 20 20 13 9 17 3 48 27 480
2020 Project management 15 24 25 15 7 9 5 46 25 145
2020 Other services to the public 26 17 10 15 16 13 3 51 38 30
2020 None of the above 25 21 22 9 9 10 4 53 21 115
2019 Client contact centre 15 21 10 26 14 9 4 42 46 30
2019 Federal regulators 14 21 14 14 25 12 0 39 44 35
2019 Compliance, inspection and enforcement 16 11 24 16 16 11 6 33 39 20
2019 Communications or public affairs 21 22 19 12 13 11 2 49 29 100
2019 Access to information and privacy 0 32 0 23 31 7 7 37 63 15
2019 Security 7 23 44 6 20 0 0 30 26 15
2019 Science and technology 22 22 20 11 10 11 3 51 25 980
2019 Library services 17 19 25 16 16 0 8 38 34 10
2019 Administration and operations 18 22 18 17 15 9 1 45 36 270
2019 Human resources 24 19 16 14 4 16 6 56 24 110
2019 Financial management 21 20 28 8 9 11 3 48 19 105
2019 Procurement 25 38 18 6 5 3 5 69 12 35
2019 Real property 48 10 13 7 10 10 2 66 20 40
2019 Material management 7 13 20 15 20 26 0 26 47 10
2019 Information management 16 22 20 7 9 20 5 51 21 60
2019 Information technology 16 23 15 13 15 16 2 48 34 105
2019 Internal audit 37 7 6 30 13 8 0 47 47 15
2019 Data sciences 16 26 18 15 6 14 5 51 26 75
2019 Policy 17 19 19 13 12 15 5 45 31 410
2019 Project management 14 20 25 10 15 15 1 41 29 140
2019 Other services to the public 30 18 18 12 7 11 4 57 22 45
2019 None of the above 27 26 14 8 12 10 2 61 24 155

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 37 0 4 5 0 0 91 9 20
2024 Intelligence analysts 68 20 0 0 12 0 0 88 12 10
2024 Federal regulators 44 35 5 7 9 0 0 79 16 40
2024 Compliance, inspection and enforcement 33 51 4 12 0 0 0 84 12 25
2024 Communications or public affairs 50 36 4 6 4 0 0 86 10 125
2024 Security 35 36 4 13 13 0 0 71 26 30
2024 Science and technology 30 50 5 10 5 0 0 80 15 1040
2024 Library services 31 52 0 17 0 0 0 83 17 10
2024 Administration and operations 48 40 3 7 2 0 0 88 9 310
2024 Human resources 44 43 3 6 5 0 0 86 10 170
2024 Financial management 40 39 2 14 4 0 0 79 18 105
2024 Procurement 56 24 4 7 8 0 0 80 15 30
2024 Real property 32 40 6 15 7 0 0 72 22 50
2024 Material management 33 18 13 30 7 0 0 51 36 10
2024 Information management 49 33 1 14 3 0 0 82 17 60
2024 Information technology 35 45 4 10 6 0 0 80 16 140
2024 Internal audit 34 48 0 6 12 0 0 82 18 15
2024 Evaluation 57 43 0 0 0 0 0 100 0 20
2024 Data sciences 40 42 1 11 6 0 0 82 17 130
2024 Policy 35 47 3 11 4 0 0 82 15 665
2024 Project management 38 43 3 12 4 0 0 81 16 185
2024 Other services to the public 40 41 0 19 0 0 0 81 19 45
2024 None of the above 28 38 10 20 4 0 0 66 25 150
2022 Client contact centre 59 26 10 6 0 0 0 84 6 30
2022 Federal regulators 30 37 12 12 8 0 0 67 20 40
2022 Compliance, inspection and enforcement 40 47 2 8 3 0 0 87 11 35
2022 Communications or public affairs 44 43 3 8 2 0 0 87 10 115
2022 Access to information and privacy 61 17 13 8 0 0 0 78 8 10
2022 Security 35 54 0 0 12 0 0 88 12 15
2022 Science and technology 29 50 6 10 5 0 0 79 16 925
2022 Library services 64 36 0 0 0 0 0 100 0 10
2022 Administration and operations 47 40 1 7 4 0 0 88 11 255
2022 Human resources 50 38 3 8 1 0 0 88 9 130
2022 Financial management 51 40 1 5 3 0 0 91 8 80
2022 Procurement 50 31 0 14 5 0 0 81 19 30
2022 Real property 46 37 8 4 5 0 0 82 10 35
2022 Material management 42 22 28 8 0 0 0 64 8 10
2022 Information management 40 53 0 5 2 0 0 93 7 40
2022 Information technology 47 35 3 10 5 0 0 83 14 130
2022 Internal audit 35 45 7 13 0 0 0 79 13 15
2022 Evaluation 45 49 6 0 0 0 0 94 0 15
2022 Data sciences 37 43 6 12 1 0 1 81 13 105
2022 Policy 41 42 3 10 3 0 0 83 14 525
2022 Project management 40 40 4 11 5 0 0 81 16 170
2022 Other services to the public 50 41 5 4 0 0 0 91 4 40
2022 None of the above 37 42 3 11 7 0 0 79 18 120
2020 Client contact centre 42 35 15 8 0 0 0 77 8 25
2020 Federal regulators 24 65 2 9 0 0 0 88 9 40
2020 Compliance, inspection and enforcement 41 33 3 20 3 0 0 74 23 30
2020 Communications or public affairs 47 44 1 5 2 0 1 92 7 100
2020 Security 17 74 0 9 0 0 0 91 9 10
2020 Science and technology 34 48 5 11 2 0 0 82 14 1040
2020 Library services 18 65 0 17 0 0 0 83 17 10
2020 Administration and operations 46 36 5 10 3 0 0 82 13 285
2020 Human resources 40 48 1 9 2 0 0 88 11 90
2020 Financial management 38 49 3 9 0 0 0 88 9 95
2020 Procurement 57 35 0 4 4 0 0 91 9 20
2020 Real property 48 43 3 0 6 0 0 90 6 30
2020 Material management 16 64 10 10 0 0 0 81 10 10
2020 Information management 37 50 2 10 2 0 0 87 11 60
2020 Information technology 45 37 7 9 2 0 0 82 11 110
2020 Internal audit 61 31 0 0 8 0 0 92 8 10
2020 Evaluation 55 36 0 0 0 0 9 100 0 10
2020 Data sciences 42 45 7 6 1 0 0 87 7 85
2020 Policy 30 48 3 16 3 0 0 79 18 485
2020 Project management 37 46 3 11 4 0 0 83 14 145
2020 Other services to the public 51 30 0 19 0 0 0 81 19 30
2020 None of the above 39 46 5 10 1 0 0 85 11 115

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 33 5 8 9 0 0 77 17 20
2024 Intelligence analysts 47 21 0 19 12 0 0 68 32 10
2024 Federal regulators 36 34 3 14 14 0 0 70 28 40
2024 Compliance, inspection and enforcement 42 13 8 19 17 0 0 56 36 25
2024 Communications or public affairs 39 23 9 14 14 1 1 63 28 125
2024 Security 44 30 6 5 13 0 2 75 19 30
2024 Science and technology 42 31 9 8 8 0 1 74 16 1040
2024 Library services 16 57 22 5 0 0 0 73 5 10
2024 Administration and operations 41 27 12 12 7 1 1 69 19 315
2024 Human resources 37 29 9 14 8 0 3 68 22 170
2024 Financial management 34 32 8 9 15 0 1 67 25 105
2024 Procurement 43 24 2 9 20 0 3 69 29 30
2024 Real property 38 41 6 9 4 0 2 80 14 50
2024 Material management 30 15 0 22 32 0 0 46 54 10
2024 Information management 45 21 14 10 10 0 0 66 20 60
2024 Information technology 40 28 8 13 10 0 1 69 23 140
2024 Internal audit 30 22 42 0 6 0 0 52 6 15
2024 Evaluation 51 9 5 18 5 0 12 68 26 20
2024 Data sciences 43 27 7 12 8 0 3 72 21 130
2024 Policy 27 28 7 19 17 0 2 56 37 665
2024 Project management 30 26 6 17 20 0 1 56 38 185
2024 Other services to the public 30 27 16 20 7 0 0 57 27 45
2024 None of the above 31 33 9 10 15 1 2 65 25 150
2022 Client contact centre 54 33 7 6 0 0 0 87 6 30
2022 Federal regulators 38 33 15 7 5 0 2 72 13 40
2022 Compliance, inspection and enforcement 49 34 6 5 5 0 0 84 11 35
2022 Communications or public affairs 50 33 6 4 6 0 0 83 10 115
2022 Access to information and privacy 72 15 0 13 0 0 0 87 13 10
2022 Security 10 38 11 16 25 0 0 48 41 15
2022 Science and technology 46 34 6 8 5 0 0 81 13 925
2022 Library services 54 46 0 0 0 0 0 100 0 10
2022 Administration and operations 48 32 6 8 5 0 1 81 13 250
2022 Human resources 47 33 5 7 4 1 3 83 11 130
2022 Financial management 48 24 10 16 2 0 0 72 18 80
2022 Procurement 51 27 4 11 7 0 0 78 18 30
2022 Real property 54 36 5 0 6 0 0 90 6 35
2022 Material management 31 45 15 10 0 0 0 75 10 10
2022 Information management 56 25 3 11 4 0 2 82 15 40
2022 Information technology 50 25 9 8 7 0 1 76 16 125
2022 Internal audit 37 42 6 0 15 0 0 79 15 15
2022 Evaluation 59 36 5 0 0 0 0 95 0 15
2022 Data sciences 46 33 6 7 7 0 1 79 14 105
2022 Policy 37 36 8 9 7 1 2 75 17 525
2022 Project management 38 33 8 9 8 1 2 74 17 170
2022 Other services to the public 51 31 9 6 0 2 0 84 7 40
2022 None of the above 36 33 6 16 6 0 3 71 23 120
2020 Client contact centre 26 47 18 8 0 0 0 73 8 25
2020 Federal regulators 35 45 5 15 0 0 0 80 15 40
2020 Compliance, inspection and enforcement 50 30 10 7 3 0 0 80 10 30
2020 Communications or public affairs 32 52 5 7 2 1 1 85 9 100
2020 Security 50 34 9 7 0 0 0 84 7 10
2020 Science and technology 35 44 9 9 3 0 0 79 12 1030
2020 Library services 17 52 14 17 0 0 0 69 17 10
2020 Administration and operations 42 35 7 12 3 0 1 78 15 285
2020 Human resources 42 42 4 9 3 0 0 84 12 90
2020 Financial management 37 45 10 6 2 0 0 82 8 100
2020 Procurement 52 30 4 9 4 0 0 82 13 20
2020 Real property 48 21 13 9 10 0 0 69 19 30
2020 Material management 60 26 5 10 0 0 0 86 10 10
2020 Information management 32 52 6 9 2 0 0 84 10 60
2020 Information technology 37 44 7 10 0 0 1 83 10 110
2020 Internal audit 62 16 6 8 8 0 0 78 16 10
2020 Evaluation 27 55 9 0 0 0 9 90 0 10
2020 Data sciences 38 47 10 4 1 0 0 85 5 85
2020 Policy 26 45 8 16 3 0 1 72 20 485
2020 Project management 39 42 11 8 0 0 1 82 8 145
2020 Other services to the public 47 28 21 5 0 0 0 75 5 30
2020 None of the above 31 45 11 9 3 2 0 78 12 115
2019 Client contact centre 47 21 10 22 0 0 0 68 22 30
2019 Federal regulators 46 37 8 6 3 0 0 83 9 35
2019 Compliance, inspection and enforcement 50 28 5 5 12 0 0 77 18 20
2019 Communications or public affairs 61 31 4 4 1 0 0 91 5 100
2019 Access to information and privacy 46 46 0 7 0 0 0 93 7 15
2019 Security 20 43 13 6 19 0 0 62 25 15
2019 Science and technology 50 33 6 6 3 0 0 84 10 985
2019 Library services 49 43 0 0 8 0 0 92 8 10
2019 Administration and operations 58 31 5 4 2 0 0 89 6 270
2019 Human resources 48 31 5 10 4 0 2 81 14 110
2019 Financial management 60 26 4 8 2 0 0 87 10 105
2019 Procurement 56 33 3 3 5 0 0 90 8 35
2019 Real property 57 19 10 12 2 0 0 76 14 40
2019 Material management 26 42 19 13 0 0 0 68 13 10
2019 Information management 33 47 0 11 8 0 1 81 19 65
2019 Information technology 51 35 3 8 3 0 0 86 11 105
2019 Internal audit 22 49 0 29 0 0 0 71 29 15
2019 Data sciences 50 28 9 9 4 0 0 78 13 75
2019 Policy 47 37 6 8 3 0 0 83 11 415
2019 Project management 47 34 6 8 5 0 1 81 13 140
2019 Other services to the public 57 30 2 9 2 0 0 87 11 45
2019 None of the above 56 24 8 8 4 0 0 80 12 155

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 19 22 14 5 0 0 60 19 20
2024 Intelligence analysts 88 12 0 0 0 0 0 100 0 10
2024 Federal regulators 44 26 16 7 6 0 0 70 14 40
2024 Compliance, inspection and enforcement 40 36 12 7 4 0 0 77 11 25
2024 Communications or public affairs 45 33 9 5 7 0 1 79 12 125
2024 Security 47 35 9 0 4 0 5 87 4 30
2024 Science and technology 53 32 7 5 3 0 0 85 8 1040
2024 Library services 24 38 27 12 0 0 0 61 12 10
2024 Administration and operations 44 35 8 7 4 1 1 80 12 310
2024 Human resources 42 37 10 5 4 0 2 80 9 170
2024 Financial management 50 30 7 6 5 0 2 82 11 105
2024 Procurement 36 39 9 5 11 0 0 75 16 30
2024 Real property 43 28 14 10 4 0 0 72 14 50
2024 Material management 45 26 10 19 0 0 0 70 19 10
2024 Information management 54 27 3 6 8 0 1 82 15 60
2024 Information technology 50 32 8 7 2 1 1 83 9 140
2024 Internal audit 29 42 11 6 5 0 7 76 12 15
2024 Evaluation 49 31 16 5 0 0 0 80 5 20
2024 Data sciences 45 37 10 5 2 0 1 83 7 130
2024 Policy 37 32 13 12 6 0 1 69 18 665
2024 Project management 39 32 6 11 10 0 1 73 21 185
2024 Other services to the public 50 27 4 12 7 0 0 77 19 45
2024 None of the above 41 35 9 7 6 0 2 77 13 150
2022 Client contact centre 60 22 10 4 3 0 0 83 7 30
2022 Federal regulators 32 31 20 11 6 0 0 63 17 40
2022 Compliance, inspection and enforcement 41 43 8 8 0 0 0 84 8 35
2022 Communications or public affairs 53 32 5 8 1 1 0 86 9 115
2022 Access to information and privacy 70 10 20 0 0 0 0 80 0 10
2022 Security 33 57 10 0 0 0 0 90 0 15
2022 Science and technology 54 34 5 5 2 0 0 88 7 925
2022 Library services 57 34 9 0 0 0 0 91 0 10
2022 Administration and operations 48 32 10 6 4 0 0 80 10 255
2022 Human resources 48 35 9 3 3 1 2 86 6 130
2022 Financial management 50 30 9 4 5 0 1 81 10 80
2022 Procurement 46 34 9 8 3 0 0 80 10 30
2022 Real property 50 43 6 0 0 0 0 94 0 35
2022 Material management 14 72 14 0 0 0 0 86 0 10
2022 Information management 57 26 8 9 0 0 0 83 9 40
2022 Information technology 56 28 7 4 4 1 0 86 8 125
2022 Internal audit 48 34 19 0 0 0 0 81 0 15
2022 Evaluation 71 23 6 0 0 0 0 94 0 15
2022 Data sciences 50 24 13 8 4 1 1 75 12 105
2022 Policy 44 29 10 11 5 0 1 74 16 525
2022 Project management 54 30 7 6 3 0 0 84 9 170
2022 Other services to the public 46 40 4 8 0 0 2 87 8 40
2022 None of the above 47 37 4 5 5 0 1 85 10 120
2020 Client contact centre 34 49 4 12 0 0 0 84 12 25
2020 Federal regulators 38 40 8 7 7 0 0 78 14 40
2020 Compliance, inspection and enforcement 58 26 0 13 3 0 0 84 16 30
2020 Communications or public affairs 45 35 7 8 1 1 2 83 10 95
2020 Security 58 26 9 7 0 0 0 84 7 10
2020 Science and technology 53 34 6 4 2 0 0 88 6 1030
2020 Library services 35 57 0 8 0 0 0 92 8 10
2020 Administration and operations 51 29 10 6 3 0 1 81 9 280
2020 Human resources 46 39 5 6 3 0 1 86 9 90
2020 Financial management 55 31 8 3 2 0 1 87 5 100
2020 Procurement 70 22 4 4 0 0 0 91 4 20
2020 Real property 55 22 14 0 9 0 0 77 9 30
2020 Material management 50 40 0 0 10 0 0 90 10 10
2020 Information management 41 45 7 5 0 0 2 88 5 60
2020 Information technology 50 32 10 7 0 0 1 83 7 110
2020 Internal audit 70 22 0 0 8 0 0 92 8 10
2020 Evaluation 55 27 18 0 0 0 0 82 0 10
2020 Data sciences 47 42 7 3 0 0 0 90 3 85
2020 Policy 44 33 10 10 2 1 1 78 13 480
2020 Project management 49 31 12 7 0 0 1 81 7 140
2020 Other services to the public 64 29 6 0 0 0 0 94 0 30
2020 None of the above 49 31 10 5 3 0 3 82 8 115
2019 Client contact centre 39 38 10 7 2 0 3 80 10 30
2019 Federal regulators 37 29 17 11 5 0 0 67 16 35
2019 Compliance, inspection and enforcement 49 33 7 11 0 0 0 82 11 20
2019 Communications or public affairs 65 20 9 5 1 0 0 85 6 100
2019 Access to information and privacy 38 39 8 7 7 0 0 77 15 15
2019 Security 50 43 7 0 0 0 0 93 0 15
2019 Science and technology 59 28 6 4 2 0 0 88 6 985
2019 Library services 57 35 0 8 0 0 0 92 8 10
2019 Administration and operations 54 29 8 7 3 0 0 83 9 265
2019 Human resources 55 34 5 3 3 0 0 88 7 105
2019 Financial management 59 34 3 2 2 0 0 93 4 105
2019 Procurement 63 28 3 7 0 0 0 90 7 35
2019 Real property 57 36 5 2 0 0 0 93 2 40
2019 Material management 49 20 19 13 0 0 0 68 13 10
2019 Information management 46 39 9 3 3 0 0 85 7 60
2019 Information technology 44 37 13 2 2 1 1 83 4 105
2019 Internal audit 38 55 7 0 0 0 0 93 0 15
2019 Data sciences 55 26 12 4 2 0 1 82 6 75
2019 Policy 51 34 8 5 1 0 0 85 6 410
2019 Project management 41 39 10 4 3 1 1 82 7 140
2019 Other services to the public 64 31 2 0 2 0 0 96 2 45
2019 None of the above 56 26 10 4 2 0 1 83 7 150

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 23 10 5 10 0 0 75 15 20
2024 Intelligence analysts 89 0 6 5 0 0 0 89 5 10
2024 Federal regulators 66 18 11 5 0 0 0 84 5 40
2024 Compliance, inspection and enforcement 71 13 9 7 0 0 0 84 7 25
2024 Communications or public affairs 72 15 2 5 4 0 1 89 9 125
2024 Security 50 31 7 6 5 0 0 81 11 30
2024 Science and technology 68 16 6 5 3 0 3 86 8 1040
2024 Library services 90 10 0 0 0 0 0 100 0 10
2024 Administration and operations 71 18 3 4 1 0 2 91 6 315
2024 Human resources 64 22 3 7 4 0 0 86 11 170
2024 Financial management 67 16 7 8 3 0 0 82 11 105
2024 Procurement 52 30 5 9 4 0 0 82 13 30
2024 Real property 65 16 6 5 6 0 2 83 12 50
2024 Material management 40 41 0 7 12 0 0 81 19 10
2024 Information management 72 11 12 5 0 0 0 83 5 60
2024 Information technology 71 15 7 5 1 0 1 86 6 140
2024 Internal audit 65 35 0 0 0 0 0 100 0 15
2024 Evaluation 69 20 0 6 5 0 0 89 11 20
2024 Data sciences 74 13 2 6 2 0 2 90 8 130
2024 Policy 72 14 4 6 4 0 1 86 10 665
2024 Project management 70 15 6 3 5 0 1 87 7 185
2024 Other services to the public 80 2 6 10 2 0 0 82 12 45
2024 None of the above 65 17 6 10 1 0 2 83 11 150

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 28 0 11 20 0 0 69 31 20
2024 Intelligence analysts 77 0 18 5 0 0 0 77 5 10
2024 Federal regulators 55 26 10 2 7 0 0 81 9 40
2024 Compliance, inspection and enforcement 68 16 13 4 0 0 0 84 4 25
2024 Communications or public affairs 67 17 5 6 4 0 1 85 10 125
2024 Security 54 29 6 8 3 0 0 83 11 30
2024 Science and technology 67 15 6 6 3 0 3 84 10 1040
2024 Library services 79 10 0 10 0 0 0 90 10 10
2024 Administration and operations 68 17 4 6 3 0 2 87 8 310
2024 Human resources 56 23 4 11 6 0 0 80 17 170
2024 Financial management 60 15 10 10 5 0 1 75 15 105
2024 Procurement 43 22 3 26 6 0 0 65 32 30
2024 Real property 67 10 6 7 8 0 2 79 15 50
2024 Material management 18 38 18 7 19 0 0 56 26 10
2024 Information management 69 17 11 3 0 0 0 86 3 60
2024 Information technology 66 14 8 9 2 0 1 81 11 140
2024 Internal audit 67 33 0 0 0 0 0 100 0 15
2024 Evaluation 69 6 0 21 5 0 0 75 25 20
2024 Data sciences 68 14 7 6 2 0 3 84 9 130
2024 Policy 70 13 5 7 5 0 1 84 11 665
2024 Project management 65 19 4 7 4 0 1 85 11 185
2024 Other services to the public 72 11 6 6 4 0 0 83 10 45
2024 None of the above 59 17 7 12 3 1 2 78 15 150

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 83 12 4 0 0 0 0 96 0 20
2024 Intelligence analysts 95 0 0 5 0 0 0 95 5 10
2024 Federal regulators 78 7 13 0 0 0 2 87 0 40
2024 Compliance, inspection and enforcement 87 8 0 0 0 0 5 100 0 25
2024 Communications or public affairs 85 8 5 1 1 0 1 94 1 125
2024 Security 74 8 0 0 15 0 4 85 15 30
2024 Science and technology 83 8 2 1 1 0 4 95 3 1040
2024 Library services 100 0 0 0 0 0 0 100 0 10
2024 Administration and operations 84 8 2 2 2 0 2 94 4 315
2024 Human resources 88 8 1 2 2 0 0 96 4 170
2024 Financial management 86 5 4 3 1 0 1 92 4 105
2024 Procurement 74 13 4 2 4 0 2 89 6 30
2024 Real property 79 7 6 2 2 0 4 90 4 50
2024 Material management 70 10 7 0 12 0 0 81 12 10
2024 Information management 84 8 4 3 0 0 0 93 3 60
2024 Information technology 88 5 3 1 1 0 3 95 2 140
2024 Internal audit 75 13 0 0 0 7 6 100 0 15
2024 Evaluation 81 10 0 0 9 0 0 91 9 20
2024 Data sciences 84 10 2 0 1 0 3 97 1 130
2024 Policy 83 8 4 2 1 1 1 93 3 665
2024 Project management 84 9 2 1 4 0 1 94 4 185
2024 Other services to the public 85 6 7 0 2 0 0 91 2 45
2024 None of the above 87 4 5 0 2 0 2 93 2 150
2022 Client contact centre 73 16 4 5 3 0 0 89 7 30
2022 Federal regulators 81 6 7 0 3 2 2 90 3 40
2022 Compliance, inspection and enforcement 72 15 0 0 0 0 13 100 0 35
2022 Communications or public affairs 85 8 5 1 0 0 1 94 1 115
2022 Access to information and privacy 92 0 0 0 8 0 0 92 8 10
2022 Security 68 26 6 0 0 0 0 94 0 15
2022 Science and technology 82 10 2 1 1 0 4 95 2 925
2022 Library services 92 8 0 0 0 0 0 100 0 10
2022 Administration and operations 87 8 3 1 0 0 1 96 1 255
2022 Human resources 87 5 1 4 1 0 2 94 5 130
2022 Financial management 84 8 2 1 2 1 1 95 3 80
2022 Procurement 88 2 3 0 4 0 3 93 4 30
2022 Real property 85 6 2 5 0 0 2 92 5 35
2022 Material management 79 14 6 0 0 0 0 94 0 10
2022 Information management 75 13 5 4 0 0 3 91 5 40
2022 Information technology 81 14 3 1 0 1 1 96 1 130
2022 Internal audit 85 15 0 0 0 0 0 100 0 15
2022 Evaluation 88 6 6 0 0 0 0 94 0 15
2022 Data sciences 89 3 2 3 2 0 2 94 4 105
2022 Policy 82 9 5 2 1 0 2 92 3 525
2022 Project management 80 12 3 2 2 0 2 93 4 170
2022 Other services to the public 89 6 3 0 0 0 2 97 0 40
2022 None of the above 82 7 2 1 3 1 4 93 4 120
2019 Client contact centre 70 13 7 3 7 0 0 83 10 30
2019 Federal regulators 86 8 3 3 0 0 0 94 3 35
2019 Compliance, inspection and enforcement 78 22 0 0 0 0 0 100 0 20
2019 Communications or public affairs 86 8 1 1 1 1 2 97 2 100
2019 Access to information and privacy 76 16 0 8 0 0 0 92 8 15
2019 Security 66 12 13 0 0 0 8 85 0 15
2019 Science and technology 82 8 5 1 1 0 3 94 2 980
2019 Library services 91 9 0 0 0 0 0 100 0 10
2019 Administration and operations 84 9 3 1 1 0 2 95 2 270
2019 Human resources 88 9 1 1 1 0 0 97 2 105
2019 Financial management 85 8 4 2 2 0 0 92 4 105
2019 Procurement 85 15 0 0 0 0 0 100 0 35
2019 Real property 87 5 2 5 0 0 0 93 5 35
2019 Material management 68 19 13 0 0 0 0 87 0 10
2019 Information management 78 12 7 0 0 0 4 93 0 60
2019 Information technology 77 16 3 2 0 1 2 96 2 105
2019 Internal audit 79 21 0 0 0 0 0 100 0 15
2019 Data sciences 75 15 5 0 1 0 4 93 1 75
2019 Policy 82 7 4 2 3 0 1 91 5 410
2019 Project management 77 13 7 3 0 0 0 90 3 140
2019 Other services to the public 82 6 4 0 2 0 6 93 2 45
2019 None of the above 81 8 5 0 1 1 3 94 1 155

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 13 4 0 15 10 0 79 17 20
2024 Intelligence analysts 59 8 18 0 0 6 9 79 0 10
2024 Federal regulators 28 29 22 9 3 8 2 63 13 40
2024 Compliance, inspection and enforcement 52 28 8 4 4 4 0 83 8 25
2024 Communications or public affairs 30 44 17 4 2 5 0 77 5 125
2024 Security 55 31 3 6 0 5 0 90 7 30
2024 Science and technology 37 28 15 5 2 11 3 76 7 1040
2024 Library services 50 29 10 0 10 0 0 79 10 10
2024 Administration and operations 41 31 17 4 1 4 1 77 6 315
2024 Human resources 50 26 13 5 2 3 0 79 7 170
2024 Financial management 37 30 15 6 2 10 0 74 9 105
2024 Procurement 56 13 16 4 5 5 0 73 10 30
2024 Real property 39 19 15 11 2 9 4 67 16 50
2024 Material management 45 26 23 7 0 0 0 70 7 10
2024 Information management 38 30 26 5 2 0 0 68 6 60
2024 Information technology 48 27 9 5 5 5 1 79 11 140
2024 Internal audit 17 71 12 0 0 0 0 88 0 15
2024 Evaluation 52 39 0 0 4 5 0 96 4 20
2024 Data sciences 43 31 12 5 1 9 0 81 6 130
2024 Policy 31 31 20 9 3 6 0 66 13 665
2024 Project management 32 33 17 11 2 4 1 68 14 185
2024 Other services to the public 43 23 23 5 2 4 0 69 8 45
2024 None of the above 43 22 18 5 2 9 3 73 7 150
2022 Client contact centre 35 24 13 0 18 7 4 65 20 30
2022 Federal regulators 38 21 16 8 5 13 0 68 14 40
2022 Compliance, inspection and enforcement 33 16 15 15 9 12 0 55 28 35
2022 Communications or public affairs 36 30 15 9 1 7 1 72 11 115
2022 Access to information and privacy 33 45 16 0 0 0 6 83 0 10
2022 Security 60 31 5 4 0 0 0 91 4 15
2022 Science and technology 40 25 15 6 2 10 3 74 9 925
2022 Library services 60 14 17 0 0 10 0 81 0 10
2022 Administration and operations 47 24 14 7 1 6 2 77 8 255
2022 Human resources 54 25 4 7 2 7 1 86 10 130
2022 Financial management 38 34 15 6 1 6 0 76 8 80
2022 Procurement 58 30 3 5 0 4 0 92 5 30
2022 Real property 44 18 12 13 0 10 3 71 15 35
2022 Material management 52 13 15 9 0 0 11 73 10 10
2022 Information management 25 25 31 9 0 7 3 56 10 40
2022 Information technology 50 30 10 2 1 5 1 86 3 130
2022 Internal audit 35 26 20 0 0 19 0 75 0 15
2022 Evaluation 40 35 18 7 0 0 0 75 7 15
2022 Data sciences 42 28 14 3 4 7 2 78 7 105
2022 Policy 23 33 26 7 3 6 1 61 11 525
2022 Project management 33 24 23 9 3 6 3 62 13 170
2022 Other services to the public 25 24 22 13 3 11 2 56 18 40
2022 None of the above 39 21 23 2 4 9 2 67 7 120
2020 Client contact centre 60 25 8 4 0 0 4 88 4 25
2020 Federal regulators 39 26 19 5 2 7 2 71 8 40
2020 Compliance, inspection and enforcement 42 10 20 9 9 10 0 57 20 30
2020 Communications or public affairs 44 29 17 4 4 1 1 74 9 100
2020 Security 51 33 0 0 0 16 0 100 0 10
2020 Science and technology 44 27 13 4 2 7 3 79 6 1035
2020 Library services 34 31 17 8 0 9 0 72 9 10
2020 Administration and operations 45 25 19 4 3 3 1 73 7 285
2020 Human resources 57 20 13 7 1 1 0 78 9 90
2020 Financial management 40 33 10 6 2 8 1 81 8 100
2020 Procurement 52 22 22 0 4 0 0 74 4 20
2020 Real property 39 17 9 13 3 17 3 69 20 30
2020 Material management 35 10 17 10 0 29 0 62 14 10
2020 Information management 41 34 13 3 1 7 0 81 5 60
2020 Information technology 51 25 11 4 2 7 1 82 6 110
2020 Internal audit 38 30 8 0 8 17 0 81 9 10
2020 Evaluation 55 36 0 9 0 0 0 91 9 10
2020 Data sciences 45 19 22 5 2 7 1 69 7 85
2020 Policy 33 28 22 9 3 5 1 64 12 485
2020 Project management 31 31 19 10 4 6 0 65 15 145
2020 Other services to the public 47 21 22 3 0 3 3 73 3 30
2020 None of the above 39 20 17 2 4 12 5 72 8 115
2019 Client contact centre 33 13 20 24 4 6 0 49 29 30
2019 Federal regulators 20 32 29 11 6 3 0 53 17 35
2019 Compliance, inspection and enforcement 17 16 22 17 5 23 0 43 29 20
2019 Communications or public affairs 36 34 19 3 6 3 0 72 8 100
2019 Access to information and privacy 45 17 23 7 7 0 0 62 15 15
2019 Security 30 19 21 25 0 5 0 51 27 15
2019 Science and technology 38 24 16 5 3 13 1 72 9 985
2019 Library services 33 41 8 0 0 19 0 91 0 10
2019 Administration and operations 40 25 17 7 2 8 1 72 9 270
2019 Human resources 40 29 18 7 3 2 0 71 10 110
2019 Financial management 48 26 12 6 1 7 0 80 7 105
2019 Procurement 66 9 15 3 0 7 0 81 3 35
2019 Real property 33 27 15 10 6 9 0 66 18 40
2019 Material management 20 16 51 0 0 13 0 41 0 10
2019 Information management 38 24 20 5 5 7 1 68 10 65
2019 Information technology 35 28 19 5 2 8 3 71 8 105
2019 Internal audit 38 55 7 0 0 0 0 93 0 15
2019 Data sciences 25 28 19 12 2 12 3 61 16 75
2019 Policy 29 31 18 8 5 7 1 66 14 410
2019 Project management 28 23 26 9 4 9 1 56 15 140
2019 Other services to the public 48 27 8 0 4 6 6 86 5 45
2019 None of the above 40 20 12 4 3 17 4 76 9 155

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 20
2024 Intelligence analysts 0 100 10
2024 Federal regulators 11 89 40
2024 Communications or public affairs 8 92 125
2024 Science and technology 11 89 1040
2024 Administration and operations 15 85 315
2024 Human resources 14 86 170
2024 Financial management 14 86 105
2024 Real property 19 81 50
2024 Information technology 8 92 140
2024 Data sciences 11 89 130
2024 Policy 12 88 665
2024 Project management 15 85 185
2024 None of the above 12 88 150
2022 Federal regulators 11 89 40
2022 Communications or public affairs 5 95 115
2022 Science and technology 6 94 925
2022 Administration and operations 9 91 255
2022 Human resources 8 92 130
2022 Financial management 7 93 80
2022 Real property 15 85 35
2022 Material management 0 100 10
2022 Information technology 8 92 130
2022 Data sciences 5 95 105
2022 Policy 10 90 525
2022 Project management 10 90 170
2022 None of the above 19 81 120
2020 Federal regulators 25 75 40
2020 Communications or public affairs 8 92 100
2020 Science and technology 7 93 1035
2020 Administration and operations 13 87 285
2020 Human resources 16 84 90
2020 Financial management 5 95 95
2020 Real property 0 100 30
2020 Information management 11 89 60
2020 Information technology 6 94 110
2020 Evaluation 0 100 10
2020 Data sciences 5 95 85
2020 Policy 8 92 485
2020 Project management 9 91 145
2020 None of the above 11 89 115
2019 Federal regulators 25 75 35
2019 Communications or public affairs 10 90 100
2019 Access to information and privacy 47 53 15
2019 Science and technology 9 91 985
2019 Administration and operations 16 84 270
2019 Human resources 16 84 110
2019 Financial management 11 89 105
2019 Information management 8 92 65
2019 Information technology 9 91 105
2019 Data sciences 13 87 75
2019 Policy 11 89 410
2019 Project management 15 85 140
2019 Other services to the public 11 89 45
2019 None of the above 11 89 150

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 70 30 10
2024 Science and technology 56 44 115
2024 Administration and operations 49 51 50
2024 Human resources 43 57 25
2024 Information technology 35 65 15
2024 Data sciences 69 31 10
2024 Policy 40 60 80
2024 Project management 48 52 30
2024 None of the above 39 61 20
2022 Science and technology 44 56 60
2022 Administration and operations 41 59 25
2022 Human resources 51 49 10
2022 Information technology 49 51 10
2022 Policy 24 76 55
2022 Project management 48 52 15
2022 None of the above 74 26 20
2020 Federal regulators 46 54 10
2020 Science and technology 57 43 75
2020 Administration and operations 45 55 35
2020 Human resources 44 56 15
2020 Policy 37 63 40
2020 Project management 52 48 15
2020 None of the above 40 60 15
2019 Science and technology 43 57 90
2019 Administration and operations 48 52 40
2019 Human resources 39 61 15
2019 Information technology 49 51 10
2019 Policy 48 52 45
2019 Project management 37 63 20
2019 None of the above 38 62 15

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 50 50 10
2024 Science and technology 51 49 115
2024 Administration and operations 66 34 50
2024 Human resources 68 32 25
2024 Financial management 76 24 15
2024 Real property 62 38 10
2024 Information technology 59 41 15
2024 Policy 64 36 80
2024 Project management 60 40 30
2024 None of the above 43 57 20
2022 Science and technology 63 37 60
2022 Administration and operations 78 22 25
2022 Human resources 51 49 10
2022 Information technology 29 71 10
2022 Policy 79 21 55
2022 Project management 57 43 15
2022 None of the above 50 50 20
2020 Science and technology 60 40 75
2020 Administration and operations 68 32 35
2020 Policy 79 21 40
2020 Project management 45 55 15
2019 Science and technology 61 39 90
2019 Administration and operations 58 42 40
2019 Human resources 51 49 15
2019 Financial management 44 56 10
2019 Policy 67 33 45
2019 Project management 60 40 20
2019 None of the above 59 41 15

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 6 94 115
2024 Policy 11 89 80
2024 Project management 18 82 30
2022 Science and technology 14 86 60
2022 Administration and operations 3 97 25
2022 Human resources 7 93 10
2022 Information technology 33 67 10
2022 Policy 5 95 55
2022 Project management 0 100 15
2022 None of the above 8 92 20
2020 Science and technology 14 86 75
2020 None of the above 0 100 15
2019 Communications or public affairs 0 100 10
2019 Administration and operations 13 87 40
2019 Financial management 0 100 10

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 0 100 115
2024 Administration and operations 0 100 50
2024 Human resources 0 100 25
2024 Financial management 0 100 15
2024 Real property 0 100 10
2024 Information technology 0 100 15
2024 Data sciences 0 100 10
2024 Policy 0 100 80
2024 Project management 0 100 30
2024 None of the above 0 100 20
2022 Science and technology 0 100 60
2022 Administration and operations 0 100 25
2022 Human resources 0 100 10
2022 Information technology 0 100 10
2022 Policy 0 100 55
2022 Project management 0 100 15
2022 None of the above 0 100 20
2020 Federal regulators 0 100 10
2020 Science and technology 0 100 75
2020 Administration and operations 0 100 35
2020 Human resources 0 100 15
2020 Policy 0 100 40
2020 Project management 0 100 15
2020 None of the above 0 100 15
2019 Communications or public affairs 0 100 10
2019 Science and technology 0 100 90
2019 Administration and operations 0 100 40
2019 Human resources 0 100 15
2019 Financial management 0 100 10
2019 Information technology 0 100 10
2019 Data sciences 0 100 10
2019 Policy 0 100 45
2019 Project management 0 100 20
2019 None of the above 0 100 15

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 5 95 115
2024 Financial management 0 100 15
2024 Policy 8 92 80
2022 Science and technology 0 100 60
2022 Administration and operations 10 90 25
2022 Human resources 0 100 10
2022 Information technology 21 79 10
2022 Policy 8 92 55
2022 Project management 5 95 15
2022 None of the above 3 97 20
2020 None of the above 0 100 15
2019 Communications or public affairs 0 100 10
2019 Science and technology 7 93 90
2019 Financial management 0 100 10
2019 Information technology 0 100 10
2019 Data sciences 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 5 95 115
2024 Financial management 0 100 15
2024 Information technology 0 100 15
2024 Project management 0 100 30
2024 None of the above 0 100 20
2022 Science and technology 3 97 60
2022 Administration and operations 8 92 25
2022 Human resources 0 100 10
2022 Information technology 0 100 10
2022 Policy 0 100 55
2022 Project management 5 95 15
2022 None of the above 9 91 20
2020 Administration and operations 0 100 35
2020 Human resources 0 100 15
2020 Project management 0 100 15
2019 Communications or public affairs 0 100 10
2019 Financial management 0 100 10
2019 Information technology 0 100 10
2019 Policy 0 100 45

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 5 95 115
2024 Financial management 0 100 15
2024 Real property 0 100 10
2024 Information technology 0 100 15
2024 Data sciences 0 100 10
2024 Project management 0 100 30
2024 None of the above 0 100 20
2022 Science and technology 0 100 60
2022 Administration and operations 8 92 25
2022 Human resources 16 84 10
2022 Information technology 0 100 10
2022 Policy 0 100 55
2022 Project management 0 100 15
2022 None of the above 5 95 20
2019 Communications or public affairs 0 100 10
2019 Science and technology 7 93 90
2019 Information technology 0 100 10
2019 Data sciences 0 100 10
2019 Project management 0 100 20
2019 None of the above 0 100 15

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 48 52 115
2024 Administration and operations 41 59 50
2024 Human resources 25 75 25
2024 Financial management 43 57 15
2024 Information technology 34 66 15
2024 Policy 58 42 80
2024 Project management 37 63 30
2024 None of the above 35 65 20
2022 Science and technology 38 62 65
2022 Administration and operations 41 59 25
2022 Human resources 61 39 10
2022 Information technology 41 59 10
2022 Policy 40 60 55
2022 Project management 44 56 15
2022 None of the above 47 53 20
2020 Federal regulators 45 55 10
2020 Science and technology 34 66 75
2020 Administration and operations 33 67 35
2020 Human resources 59 41 15
2020 Policy 40 60 40
2020 Project management 65 35 15
2020 None of the above 54 46 15
2019 Communications or public affairs 45 55 10
2019 Science and technology 41 59 90
2019 Administration and operations 37 63 40
2019 Policy 39 61 45
2019 Project management 27 73 20
2019 None of the above 37 63 15

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 62 38 10
2024 Science and technology 35 65 115
2024 Administration and operations 43 57 50
2024 Human resources 40 60 25
2024 Financial management 71 29 15
2024 Real property 52 48 10
2024 Policy 51 49 80
2024 Project management 35 65 30
2024 None of the above 41 59 20
2022 Science and technology 36 64 65
2022 Administration and operations 24 76 25
2022 Human resources 37 63 10
2022 Information technology 30 70 10
2022 Policy 45 55 55
2022 Project management 54 46 15
2022 None of the above 60 40 20
2020 Science and technology 36 64 75
2020 Administration and operations 40 60 35
2020 Policy 37 63 40
2020 None of the above 61 39 15
2019 Science and technology 39 61 90
2019 Administration and operations 36 64 40
2019 Human resources 31 69 15
2019 Policy 40 60 45
2019 Project management 35 65 20
2019 None of the above 60 40 15

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 52 48 115
2024 Administration and operations 48 52 50
2024 Human resources 57 43 25
2024 Financial management 46 54 15
2024 Real property 52 48 10
2024 Policy 52 48 80
2024 Project management 50 50 30
2024 None of the above 41 59 20
2022 Science and technology 54 46 65
2022 Administration and operations 66 34 25
2022 Human resources 58 42 10
2022 Information technology 49 51 10
2022 Policy 64 36 55
2022 Project management 65 35 15
2022 None of the above 56 44 20
2020 Federal regulators 54 46 10
2020 Science and technology 57 43 75
2020 Administration and operations 41 59 35
2020 Human resources 51 49 15
2020 Policy 53 47 40
2020 Project management 42 58 15
2019 Science and technology 56 44 90
2019 Administration and operations 38 62 40
2019 Human resources 46 54 15
2019 Policy 41 59 45
2019 Project management 49 51 20

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 43 57 115
2024 Administration and operations 49 51 50
2024 Human resources 52 48 25
2024 Financial management 57 43 15
2024 Information technology 39 61 15
2024 Policy 56 44 80
2024 Project management 52 48 30
2022 Science and technology 43 57 65
2022 Administration and operations 44 56 25
2022 Human resources 38 62 10
2022 Information technology 40 60 10
2022 Policy 48 52 55
2022 Project management 43 57 15
2022 None of the above 37 63 20
2020 Federal regulators 56 44 10
2020 Science and technology 35 65 75
2020 Administration and operations 43 57 35
2020 Human resources 57 43 15
2020 Policy 53 47 40
2020 Project management 62 38 15
2019 Communications or public affairs 46 54 10
2019 Science and technology 41 59 90
2019 Administration and operations 44 56 40
2019 Human resources 27 73 15
2019 Data sciences 53 47 10
2019 Policy 46 54 45
2019 Project management 43 57 20
2019 None of the above 44 56 15

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 38 62 115
2024 Administration and operations 41 59 50
2024 Human resources 33 67 25
2024 Financial management 46 54 15
2024 Policy 43 57 80
2024 Project management 41 59 30
2024 None of the above 31 69 20
2022 Science and technology 42 58 65
2022 Administration and operations 37 63 25
2022 Human resources 44 56 10
2022 Information technology 59 41 10
2022 Policy 40 60 55
2022 Project management 41 59 15
2022 None of the above 33 67 20
2020 Science and technology 38 62 75
2020 Administration and operations 31 69 35
2020 Human resources 66 34 15
2020 Policy 40 60 40
2020 Project management 35 65 15
2019 Science and technology 37 63 90
2019 Administration and operations 35 65 40
2019 Human resources 41 59 15
2019 Policy 21 79 45
2019 Project management 44 56 20
2019 None of the above 33 67 15

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 52 48 115
2024 Administration and operations 63 37 50
2024 Human resources 69 31 25
2024 Financial management 70 30 15
2024 Information technology 60 40 15
2024 Data sciences 34 66 10
2024 Policy 48 52 80
2024 Project management 45 55 30
2024 None of the above 51 49 20
2022 Science and technology 50 50 65
2022 Administration and operations 34 66 25
2022 Human resources 34 66 10
2022 Information technology 80 20 10
2022 Policy 48 52 55
2022 Project management 65 35 15
2022 None of the above 61 39 20
2020 Science and technology 51 49 75
2020 Administration and operations 38 62 35
2020 Human resources 57 43 15
2020 Policy 40 60 40
2019 Science and technology 49 51 90
2019 Administration and operations 53 47 40
2019 Human resources 37 63 15
2019 Financial management 49 51 10
2019 Information technology 54 46 10
2019 Policy 50 50 45
2019 Project management 45 55 20
2019 None of the above 46 54 15

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 35 65 115
2024 Administration and operations 28 72 50
2024 Human resources 42 58 25
2024 Financial management 57 43 15
2024 Information technology 46 54 15
2024 Policy 30 70 80
2024 Project management 35 65 30
2022 Science and technology 39 61 65
2022 Administration and operations 24 76 25
2022 Human resources 49 51 10
2022 Information technology 61 39 10
2022 Policy 23 77 55
2022 Project management 48 52 15
2022 None of the above 48 52 20
2020 Federal regulators 56 44 10
2020 Science and technology 27 73 75
2020 Administration and operations 17 83 35
2020 Human resources 52 48 15
2020 Policy 48 52 40
2020 Project management 55 45 15
2020 None of the above 40 60 15
2019 Science and technology 29 71 90
2019 Administration and operations 40 60 40
2019 Human resources 36 64 15
2019 Policy 34 66 45

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Administration and operations 0 100 50
2024 Human resources 0 100 25
2024 Financial management 0 100 15
2024 Information technology 0 100 15
2024 Data sciences 0 100 10
2024 Project management 0 100 30
2024 None of the above 0 100 20
2022 Science and technology 0 100 65
2022 Administration and operations 0 100 25
2022 Human resources 0 100 10
2022 Information technology 10 90 10
2022 Policy 0 100 55
2022 Project management 0 100 15
2022 None of the above 0 100 20
2020 Science and technology 0 100 75
2020 Administration and operations 0 100 35
2020 Human resources 0 100 15
2020 Project management 0 100 15
2020 None of the above 0 100 15
2019 Communications or public affairs 0 100 10
2019 Science and technology 0 100 90
2019 Human resources 0 100 15
2019 Financial management 0 100 10
2019 Information technology 0 100 10
2019 Data sciences 0 100 10
2019 Policy 0 100 45
2019 Project management 0 100 20
2019 None of the above 0 100 15

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 7 93 115
2024 Financial management 0 100 15
2024 Policy 7 93 80
2022 Science and technology 2 98 65
2022 Administration and operations 8 92 25
2022 Human resources 0 100 10
2022 Information technology 0 100 10
2022 Policy 3 97 55
2022 Project management 0 100 15
2022 None of the above 0 100 20
2020 Project management 0 100 15
2019 Financial management 0 100 10
2019 Data sciences 0 100 10

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 12 88 115
2024 Administration and operations 14 86 50
2024 Data sciences 0 100 10
2024 Policy 11 89 80
2022 Science and technology 10 90 65
2022 Administration and operations 0 100 25
2022 Human resources 8 92 10
2022 Information technology 11 89 10
2022 Policy 13 87 55
2022 Project management 5 95 15
2022 None of the above 13 87 20
2020 Science and technology 16 84 75
2020 Policy 16 84 40
2020 Project management 0 100 15
2019 Science and technology 17 83 90
2019 Administration and operations 16 84 40
2019 Human resources 0 100 15
2019 Financial management 0 100 10
2019 Data sciences 0 100 10

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 49 51 10
2024 Science and technology 47 53 115
2024 Administration and operations 70 30 50
2024 Human resources 58 42 25
2024 Financial management 69 31 15
2024 Real property 63 37 10
2024 Data sciences 65 35 10
2024 Policy 53 47 80
2024 Project management 66 34 30
2024 None of the above 27 73 20
2022 Science and technology 48 52 65
2022 Administration and operations 60 40 25
2022 Human resources 51 49 10
2022 Information technology 59 41 10
2022 Policy 50 50 55
2022 Project management 54 46 15
2022 None of the above 41 59 20
2020 Science and technology 52 48 75
2020 Administration and operations 59 41 35
2020 Human resources 59 41 15
2020 Policy 45 55 40
2020 Project management 63 37 15
2019 Communications or public affairs 55 45 10
2019 Science and technology 45 55 90
2019 Administration and operations 39 61 40
2019 Human resources 49 51 15
2019 Policy 48 52 45
2019 Project management 30 70 20
2019 None of the above 49 51 15

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 25 75 115
2024 Administration and operations 15 85 50
2024 Data sciences 35 65 10
2024 Policy 18 82 80
2022 Science and technology 8 92 65
2022 Administration and operations 14 86 25
2022 Human resources 23 77 10
2022 Information technology 32 68 10
2022 Policy 20 80 55
2022 Project management 19 81 15
2022 None of the above 26 74 20
2020 Science and technology 16 84 75
2020 Administration and operations 16 84 35
2020 Human resources 46 54 15
2020 Policy 26 74 40
2020 Project management 61 39 15
2019 Science and technology 20 80 90
2019 Administration and operations 16 84 40
2019 Policy 23 77 45
2019 Project management 25 75 20
2019 None of the above 32 68 15

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 13 87 115
2024 Administration and operations 14 86 50
2024 Policy 12 88 80
2024 None of the above 22 78 20
2022 Science and technology 15 85 65
2022 Administration and operations 35 65 25
2022 Human resources 8 92 10
2022 Information technology 18 82 10
2022 Policy 9 91 55
2022 Project management 5 95 15
2022 None of the above 11 89 20
2020 Science and technology 16 84 75
2020 Policy 16 84 40
2020 Project management 0 100 15
2019 Communications or public affairs 0 100 10
2019 Science and technology 8 92 90
2019 Administration and operations 17 83 40
2019 Information technology 0 100 10

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 58 42 10
2024 Science and technology 53 47 115
2024 Administration and operations 55 45 50
2024 Human resources 70 30 25
2024 Financial management 43 57 15
2024 Real property 79 21 10
2024 Information technology 54 46 15
2024 Data sciences 80 20 10
2024 Policy 62 38 80
2024 Project management 60 40 30
2024 None of the above 56 44 20
2022 Science and technology 51 49 65
2022 Administration and operations 50 50 25
2022 Human resources 48 52 10
2022 Information technology 71 29 10
2022 Policy 50 50 55
2022 Project management 60 40 15
2022 None of the above 53 47 20
2020 Science and technology 43 57 75
2020 Administration and operations 63 37 35
2020 Policy 50 50 40
2020 Project management 61 39 15
2020 None of the above 44 56 15
2019 Science and technology 59 41 90
2019 Administration and operations 57 43 40
2019 Financial management 51 49 10
2019 Policy 57 43 45
2019 Project management 56 44 20
2019 None of the above 65 35 15

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 21 79 115
2024 Administration and operations 16 84 50
2024 Human resources 32 68 25
2024 Information technology 49 51 15
2024 Policy 23 77 80
2024 Project management 31 69 30
2024 None of the above 26 74 20
2022 Science and technology 22 78 65
2022 Administration and operations 11 89 25
2022 Human resources 38 62 10
2022 Information technology 59 41 10
2022 Policy 16 84 55
2022 Project management 18 82 15
2022 None of the above 11 89 20
2020 Science and technology 25 75 75
2020 Administration and operations 22 78 35
2020 Human resources 43 57 15
2020 Policy 26 74 40
2019 Science and technology 27 73 90
2019 Administration and operations 24 76 40
2019 Human resources 32 68 15
2019 Financial management 0 100 10
2019 Policy 34 66 45

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 10 90 115
2024 Policy 10 90 80
2024 None of the above 0 100 20
2022 Science and technology 9 91 65
2022 Administration and operations 4 96 25
2022 Human resources 7 93 10
2022 Information technology 0 100 10
2022 Policy 9 91 55
2022 Project management 6 94 15
2022 None of the above 4 96 20
2020 Policy 13 87 40
2019 Financial management 0 100 10

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 11 89 115
2024 Administration and operations 17 83 50
2024 Information technology 0 100 15
2024 Policy 15 85 80
2022 Science and technology 14 86 65
2022 Administration and operations 16 84 25
2022 Human resources 10 90 10
2022 Information technology 18 82 10
2022 Policy 7 93 55
2022 Project management 6 94 15
2022 None of the above 8 92 20
2020 Science and technology 17 83 75
2020 Administration and operations 26 74 35
2020 Policy 19 81 40
2019 Science and technology 27 73 90
2019 Administration and operations 20 80 40
2019 None of the above 39 61 15

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 9 91 115
2024 Data sciences 0 100 10
2024 Policy 11 89 80
2024 None of the above 0 100 20
2022 Science and technology 16 84 65
2022 Administration and operations 0 100 25
2022 Human resources 15 85 10
2022 Information technology 19 81 10
2022 Policy 4 96 55
2022 Project management 11 89 15
2022 None of the above 12 88 20
2020 Science and technology 12 88 75
2020 Policy 13 87 40
2020 None of the above 0 100 15
2019 Science and technology 16 84 90
2019 Administration and operations 11 89 40
2019 Human resources 0 100 15
2019 Financial management 0 100 10
2019 Information technology 0 100 10

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 5 95 115
2024 Data sciences 0 100 10
2024 Policy 8 92 80
2024 Project management 0 100 30
2022 Science and technology 2 98 65
2022 Administration and operations 0 100 25
2022 Human resources 0 100 10
2022 Information technology 18 82 10
2022 Policy 9 91 55
2022 Project management 0 100 15
2022 None of the above 4 96 20
2020 Federal regulators 54 46 10
2019 Science and technology 7 93 90
2019 Data sciences 0 100 10
2019 Project management 0 100 20

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 6 94 115
2024 Data sciences 0 100 10
2024 Policy 10 90 80
2024 Project management 20 80 30
2022 Science and technology 4 96 65
2022 Administration and operations 17 83 25
2022 Human resources 9 91 10
2022 Information technology 11 89 10
2022 Policy 10 90 55
2022 Project management 7 93 15
2022 None of the above 9 91 20
2020 Federal regulators 0 100 10
2020 Science and technology 9 91 75
2020 Policy 16 84 40
2020 Project management 0 100 15
2020 None of the above 0 100 15
2019 Science and technology 7 93 90
2019 Financial management 0 100 10
2019 Information technology 0 100 10

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 10 90 115
2024 Administration and operations 16 84 50
2024 Human resources 24 76 25
2024 Financial management 0 100 15
2024 Information technology 0 100 15
2024 Data sciences 0 100 10
2024 Policy 21 79 80
2022 Science and technology 14 86 65
2022 Administration and operations 14 86 25
2022 Human resources 35 65 10
2022 Information technology 10 90 10
2022 Policy 13 87 55
2022 Project management 12 88 15
2022 None of the above 0 100 20
2020 Science and technology 12 88 75
2020 Policy 13 87 40
2019 Science and technology 12 88 90
2019 Administration and operations 14 86 40
2019 Financial management 0 100 10

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 33 67 115
2024 Administration and operations 33 67 50
2024 Financial management 45 55 15
2024 Policy 22 78 80
2024 Project management 18 82 30
2024 None of the above 36 64 20
2022 Science and technology 28 72 65
2022 Administration and operations 18 82 25
2022 Human resources 10 90 10
2022 Information technology 0 100 10
2022 Policy 31 69 55
2022 Project management 21 79 15
2022 None of the above 34 66 20
2020 Federal regulators 0 100 10
2020 Science and technology 39 61 75
2020 Administration and operations 25 75 35
2020 Policy 23 77 40
2020 None of the above 49 51 15
2019 Science and technology 30 70 90
2019 Administration and operations 20 80 40
2019 Human resources 0 100 15
2019 Policy 23 77 45
2019 Project management 34 66 20

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 15
2024 None of the above 0 100 15
2022 Science and technology 8 92 60
2022 Administration and operations 11 89 25
2022 Human resources 8 92 10
2022 Policy 11 89 50
2022 Project management 0 100 15
2022 None of the above 4 96 20

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 28 72 110
2024 Administration and operations 16 84 45
2024 Human resources 45 55 20
2024 Policy 15 85 75
2024 Project management 16 84 30
2022 Science and technology 15 85 60
2022 Administration and operations 17 83 25
2022 Human resources 10 90 10
2022 Policy 15 85 50
2022 Project management 22 78 15
2022 None of the above 24 76 20
2019 Science and technology 20 80 80
2019 Data sciences 50 50 10
2019 Project management 30 70 20

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 5 95 110
2024 Human resources 0 100 20
2022 Science and technology 5 95 60
2022 Administration and operations 9 91 25
2022 Human resources 0 100 10
2022 Policy 0 100 50
2022 Project management 0 100 15
2022 None of the above 19 81 20

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 5 95 110
2024 Human resources 0 100 20
2024 None of the above 0 100 15
2022 Science and technology 2 98 60
2022 Administration and operations 8 92 25
2022 Human resources 0 100 10
2022 Policy 4 96 50
2022 Project management 0 100 15
2022 None of the above 7 93 20

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 6 94 110
2024 Administration and operations 11 89 45
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2024 Policy 24 76 75
2022 Science and technology 10 90 60
2022 Administration and operations 19 81 25
2022 Human resources 8 92 10
2022 Policy 6 94 50
2022 Project management 16 84 15
2022 None of the above 18 82 20
2019 Science and technology 9 91 80

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Data sciences 0 100 10
2024 Policy 13 87 75
2022 Science and technology 10 90 60
2022 Administration and operations 3 97 25
2022 Human resources 26 74 10
2022 Policy 8 92 50
2022 Project management 5 95 15
2022 None of the above 10 90 20
2019 Project management 0 100 20

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 19 81 75
2022 Science and technology 4 96 60
2022 Administration and operations 20 80 25
2022 Human resources 34 66 10
2022 Policy 38 62 50
2022 Project management 12 88 15
2022 None of the above 4 96 20
2019 Data sciences 0 100 10

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 14 86 110
2024 Information technology 0 100 10
2024 Policy 16 84 75
2024 Project management 19 81 30
2022 Science and technology 18 82 60
2022 Administration and operations 19 81 25
2022 Human resources 0 100 10
2022 Policy 15 85 50
2022 Project management 12 88 15
2022 None of the above 29 71 20
2019 Science and technology 9 91 80

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 7 93 110
2024 Policy 10 90 75
2024 Project management 31 69 30
2024 None of the above 0 100 15
2022 Science and technology 9 91 60
2022 Administration and operations 19 81 25
2022 Human resources 35 65 10
2022 Policy 18 82 50
2022 Project management 0 100 15
2022 None of the above 9 91 20
2019 Science and technology 12 88 80

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 32 68 110
2024 Administration and operations 29 71 45
2024 Financial management 49 51 15
2024 Policy 38 62 75
2024 Project management 36 64 30
2022 Science and technology 33 67 60
2022 Administration and operations 39 61 25
2022 Human resources 10 90 10
2022 Policy 34 66 50
2022 Project management 43 57 15
2022 None of the above 33 67 20
2019 Science and technology 38 62 80
2019 Project management 27 73 20

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 9 91 110
2024 Human resources 0 100 20
2024 Policy 11 89 75
2024 Project management 18 82 30
2022 Science and technology 8 92 60
2022 Administration and operations 8 92 25
2022 Human resources 8 92 10
2022 Policy 6 94 50
2022 Project management 6 94 15
2022 None of the above 9 91 20
2019 Science and technology 14 86 80
2019 Data sciences 0 100 10

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 49 51 110
2024 Administration and operations 51 49 45
2024 Human resources 51 49 20
2024 Financial management 62 38 15
2024 Policy 59 41 75
2024 Project management 43 57 30
2024 None of the above 48 52 15
2022 Science and technology 50 50 60
2022 Administration and operations 53 47 25
2022 Human resources 25 75 10
2022 Policy 65 35 50
2022 Project management 34 66 15
2022 None of the above 29 71 20
2019 Science and technology 57 43 80
2019 Data sciences 50 50 10
2019 Project management 35 65 20

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Administration and operations 0 100 45
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2024 None of the above 0 100 15
2022 Science and technology 5 95 60
2022 Administration and operations 0 100 25
2022 Human resources 0 100 10
2022 Policy 4 96 50
2022 Project management 0 100 15
2022 None of the above 13 87 20
2019 Data sciences 0 100 10
2019 Project management 0 100 20

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 55 45 110
2024 Administration and operations 42 58 45
2024 Human resources 66 34 20
2024 Financial management 75 25 15
2024 Information technology 51 49 10
2024 Data sciences 50 50 10
2024 Policy 67 33 75
2024 Project management 59 41 30
2024 None of the above 47 53 15
2022 Science and technology 64 36 60
2022 Administration and operations 53 47 25
2022 Human resources 50 50 10
2022 Policy 60 40 50
2022 Project management 77 23 15
2022 None of the above 40 60 20
2019 Science and technology 55 45 80
2019 Data sciences 49 51 10
2019 Project management 40 60 20

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 6 94 110
2024 Administration and operations 10 90 45
2024 Human resources 0 100 20
2024 Information technology 0 100 10
2024 Data sciences 0 100 10
2024 None of the above 0 100 15

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 16 84 110
2024 Administration and operations 13 87 45
2024 Human resources 21 79 20
2024 Information technology 0 100 10
2024 Policy 10 90 75
2024 None of the above 33 67 15
2022 Science and technology 14 86 60
2022 Administration and operations 13 87 25
2022 Human resources 15 85 10
2022 Policy 4 96 50
2022 Project management 12 88 15
2022 None of the above 16 84 20
2019 Science and technology 12 88 80

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 7 14 9 1 5 50 13 59 17 125
2024 Security 21 22 21 0 3 21 12 65 4 30
2024 Science and technology 10 14 11 7 8 41 9 48 29 1040
2024 Administration and operations 15 16 16 7 7 32 8 52 23 315
2024 Human resources 8 14 17 5 7 35 14 44 23 170
2024 Financial management 14 8 14 5 7 43 8 46 26 105
2024 Procurement 16 13 3 7 6 51 5 66 28 30
2024 Real property 13 17 13 0 19 35 4 48 31 50
2024 Information management 14 16 4 12 2 40 12 62 29 60
2024 Information technology 12 10 13 6 3 40 16 51 20 140
2024 Evaluation 0 10 6 0 0 68 16 63 0 20
2024 Data sciences 9 12 7 6 5 45 16 55 27 130
2024 Policy 6 8 9 7 8 50 13 36 39 665
2024 Project management 7 12 11 5 8 40 18 44 30 185
2024 Other services to the public 13 18 12 2 4 42 9 63 12 45
2024 None of the above 6 10 9 7 8 50 10 40 38 150
2022 Client contact centre 25 10 6 4 9 32 14 65 24 30
2022 Communications or public affairs 7 9 17 4 4 48 10 39 19 115
2022 Access to information and privacy 65 0 6 8 0 6 14 81 10 10
2022 Science and technology 10 14 12 6 5 43 9 51 23 925
2022 Library services 0 14 8 0 7 60 11 48 24 10
2022 Administration and operations 13 13 20 6 5 29 14 45 20 250
2022 Human resources 14 14 8 3 2 40 19 67 12 130
2022 Financial management 10 7 15 2 7 45 14 40 23 80
2022 Real property 17 10 13 3 8 32 18 53 21 35
2022 Information management 12 5 16 6 2 46 12 40 21 40
2022 Information technology 16 9 10 3 6 41 14 57 21 130
2022 Data sciences 17 13 11 3 2 49 4 64 12 105
2022 Policy 8 8 14 5 5 50 11 41 25 525
2022 Project management 5 11 15 6 6 43 14 38 27 170
2022 None of the above 19 6 15 7 10 33 9 44 30 120
2020 Client contact centre 18 20 16 5 0 32 8 64 9 25
2020 Federal regulators 22 17 14 9 12 21 5 53 28 40
2020 Compliance, inspection and enforcement 19 7 10 4 10 39 13 53 28 30
2020 Communications or public affairs 8 15 18 7 2 39 10 46 18 100
2020 Security 0 7 35 0 0 33 25 17 0 10
2020 Science and technology 18 17 14 6 4 34 7 60 17 1040
2020 Library services 17 17 26 0 9 31 0 50 13 10
2020 Administration and operations 21 13 14 7 6 33 6 56 21 280
2020 Human resources 19 9 14 8 7 30 13 50 25 90
2020 Financial management 21 17 17 6 2 29 7 60 13 100
2020 Procurement 33 9 20 9 0 22 9 59 12 20
2020 Real property 24 7 23 3 3 36 3 51 11 30
2020 Material management 16 29 28 0 0 26 0 62 0 10
2020 Information management 25 19 18 5 3 27 3 63 12 60
2020 Information technology 15 11 13 7 1 40 11 55 17 110
2020 Internal audit 14 6 16 0 16 48 0 40 30 10
2020 Evaluation 0 9 18 9 0 36 27 25 25 10
2020 Data sciences 12 10 16 4 1 45 12 51 12 85
2020 Policy 14 9 13 6 3 47 8 51 20 485
2020 Project management 15 17 21 8 6 24 8 48 20 145
2020 Other services to the public 20 15 14 5 8 27 11 57 20 30
2020 None of the above 17 17 24 4 5 27 6 51 14 115
2019 Client contact centre 10 13 28 7 7 23 13 35 22 30
2019 Federal regulators 6 17 17 17 8 29 6 35 38 35
2019 Compliance, inspection and enforcement 11 11 23 28 5 22 0 28 42 20
2019 Communications or public affairs 19 6 23 3 8 29 12 43 18 100
2019 Access to information and privacy 15 24 7 24 7 7 15 50 41 15
2019 Security 5 26 25 0 25 15 4 38 31 15
2019 Science and technology 19 12 16 6 6 31 9 53 20 985
2019 Library services 0 17 16 8 16 35 9 30 42 10
2019 Administration and operations 15 16 18 13 8 24 6 44 30 270
2019 Human resources 19 20 18 12 3 22 6 54 22 110
2019 Financial management 19 18 22 4 2 27 8 57 9 105
2019 Procurement 23 16 20 0 3 28 10 63 4 35
2019 Real property 33 25 17 0 0 20 5 77 0 35
2019 Material management 20 0 35 13 13 20 0 24 32 10
2019 Information management 16 10 18 0 13 32 10 46 23 60
2019 Information technology 13 17 12 5 7 40 6 56 21 105
2019 Internal audit 14 23 12 21 8 22 0 48 37 15
2019 Data sciences 9 18 16 4 4 43 6 53 16 75
2019 Policy 13 14 17 6 6 35 9 48 21 410
2019 Project management 13 12 15 9 9 38 3 43 30 140
2019 Other services to the public 19 17 18 4 6 31 5 57 16 45
2019 None of the above 16 16 19 3 7 29 10 52 17 155

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 59 8 12 7 0 14 0 78 8 10
2024 Federal regulators 27 31 6 7 4 22 2 77 15 40
2024 Compliance, inspection and enforcement 35 18 28 0 0 19 0 65 0 25
2024 Communications or public affairs 28 27 14 4 4 19 4 71 10 125
2024 Security 35 30 20 0 5 7 3 72 6 30
2024 Science and technology 28 33 13 7 5 13 1 71 14 1040
2024 Administration and operations 29 30 14 6 5 14 1 70 13 315
2024 Human resources 22 29 16 4 4 21 4 68 10 170
2024 Financial management 35 23 15 5 6 16 0 70 12 105
2024 Procurement 25 32 0 7 6 28 3 82 18 30
2024 Real property 34 29 6 4 12 16 0 75 18 50
2024 Information management 28 23 17 13 2 15 3 62 17 60
2024 Information technology 28 29 14 7 3 15 3 70 13 140
2024 Data sciences 28 31 8 6 3 20 5 78 12 130
2024 Policy 16 27 17 8 5 24 3 59 18 665
2024 Project management 23 25 17 4 5 20 5 64 13 185
2024 Other services to the public 34 27 10 0 4 23 2 81 5 45
2024 None of the above 18 29 15 5 4 27 2 66 13 150
2022 Client contact centre 37 10 16 4 7 23 3 63 14 25
2022 Federal regulators 15 38 16 2 10 19 0 65 14 40
2022 Compliance, inspection and enforcement 19 29 11 13 10 18 0 58 28 35
2022 Communications or public affairs 23 32 17 3 2 21 2 71 7 115
2022 Access to information and privacy 65 13 8 0 0 0 14 90 0 10
2022 Science and technology 28 37 14 5 4 11 0 74 10 925
2022 Administration and operations 33 28 19 3 4 12 2 71 7 255
2022 Human resources 32 27 9 3 1 26 3 82 5 130
2022 Financial management 25 24 23 3 3 19 2 63 8 80
2022 Procurement 17 47 6 12 2 11 6 76 17 30
2022 Real property 27 29 17 0 8 11 8 69 10 35
2022 Material management 52 28 8 0 0 11 0 91 0 10
2022 Information management 26 28 13 8 2 22 0 69 14 40
2022 Information technology 38 27 10 6 4 13 1 77 12 130
2022 Data sciences 27 35 13 2 2 20 1 78 6 105
2022 Policy 20 33 17 7 5 17 2 66 14 525
2022 Project management 24 30 17 5 4 17 4 68 10 170
2022 Other services to the public 21 25 19 5 0 30 0 66 7 40
2022 None of the above 33 23 18 3 5 16 2 68 10 120
2020 Client contact centre 22 50 24 0 0 4 0 75 0 25
2020 Federal regulators 24 34 7 19 9 7 0 62 30 40
2020 Compliance, inspection and enforcement 33 17 16 7 10 16 0 60 20 30
2020 Communications or public affairs 33 33 16 5 2 10 0 74 8 100
2020 Security 25 15 26 0 0 17 17 61 0 10
2020 Science and technology 36 34 13 5 3 10 0 77 9 1035
2020 Library services 17 34 40 0 0 8 0 56 0 10
2020 Administration and operations 37 28 16 6 5 9 0 71 12 285
2020 Human resources 33 21 15 9 6 14 3 64 17 90
2020 Financial management 34 31 19 4 0 12 0 74 4 100
2020 Procurement 50 33 0 9 0 9 0 91 9 20
2020 Real property 51 13 6 11 3 16 0 76 17 30
2020 Material management 31 60 10 0 0 0 0 90 0 10
2020 Information management 30 36 17 9 2 5 2 70 11 60
2020 Information technology 34 36 9 9 1 10 1 79 11 110
2020 Internal audit 14 30 8 0 16 32 0 65 23 10
2020 Evaluation 9 45 27 0 0 18 0 67 0 10
2020 Data sciences 27 43 15 3 1 7 3 78 5 85
2020 Policy 26 31 16 5 3 18 1 69 11 485
2020 Project management 28 33 17 4 3 14 1 72 9 145
2020 Other services to the public 37 16 19 5 8 15 0 63 15 30
2020 None of the above 29 33 15 5 3 15 0 73 9 115
2019 Client contact centre 25 37 23 0 7 8 0 67 7 30
2019 Federal regulators 23 26 23 8 16 4 0 51 26 35
2019 Compliance, inspection and enforcement 16 17 29 11 11 16 0 39 26 20
2019 Communications or public affairs 36 28 17 4 5 10 0 72 9 100
2019 Access to information and privacy 15 39 24 0 7 7 7 63 9 15
2019 Security 27 25 12 0 25 6 4 58 28 15
2019 Science and technology 37 30 14 6 3 8 1 74 10 985
2019 Library services 16 45 8 15 8 8 0 66 25 10
2019 Administration and operations 33 23 21 8 5 8 2 62 15 270
2019 Human resources 25 34 17 5 3 14 1 70 10 110
2019 Financial management 34 33 16 6 1 11 0 75 7 105
2019 Procurement 47 24 16 3 0 8 3 79 3 35
2019 Real property 58 15 14 8 0 5 0 77 8 40
2019 Material management 20 38 23 0 13 7 0 62 14 10
2019 Information management 24 28 15 3 7 22 1 68 13 65
2019 Information technology 30 32 14 8 5 11 0 70 14 105
2019 Internal audit 49 23 7 21 0 0 0 72 21 15
2019 Data sciences 25 36 20 5 1 12 0 69 8 75
2019 Policy 23 30 20 7 4 14 1 62 14 410
2019 Project management 24 29 14 6 8 18 1 65 18 140
2019 Other services to the public 36 45 6 2 6 4 0 85 9 45
2019 None of the above 32 27 17 5 4 10 5 69 11 155

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 10
2024 Federal regulators 16 84 40
2024 Communications or public affairs 9 91 125
2024 Science and technology 8 92 1040
2024 Administration and operations 11 89 315
2024 Human resources 16 84 170
2024 Financial management 10 90 105
2024 Real property 14 86 50
2024 Material management 0 100 10
2024 Information management 13 87 60
2024 Information technology 6 94 135
2024 Data sciences 9 91 130
2024 Policy 12 88 660
2024 Project management 10 90 185
2024 None of the above 6 94 150
2022 Communications or public affairs 7 93 115
2022 Security 0 100 15
2022 Science and technology 6 94 925
2022 Library services 0 100 10
2022 Administration and operations 7 93 250
2022 Human resources 5 95 130
2022 Financial management 9 91 80
2022 Material management 0 100 10
2022 Information technology 4 96 125
2022 Evaluation 0 100 15
2022 Data sciences 7 93 105
2022 Policy 8 92 525
2022 Project management 6 94 170
2022 None of the above 11 89 120
2020 Federal regulators 14 86 40
2020 Communications or public affairs 8 92 100
2020 Science and technology 6 94 1035
2020 Administration and operations 8 92 285
2020 Human resources 7 93 90
2020 Information technology 7 93 110
2020 Evaluation 0 100 10
2020 Policy 6 94 485
2020 Project management 6 94 145
2020 None of the above 6 94 115
2019 Security 0 100 15
2019 Science and technology 5 95 985
2019 Administration and operations 10 90 270
2019 Human resources 5 95 110
2019 Financial management 5 95 105
2019 Information technology 6 94 105
2019 Internal audit 0 100 15
2019 Data sciences 8 92 75
2019 Policy 7 93 410
2019 Project management 7 93 140
2019 None of the above 6 94 155

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 42 58 85
2024 Administration and operations 28 72 35
2024 Policy 40 60 75
2024 Project management 39 61 20
2024 None of the above 49 51 10
2022 Science and technology 39 61 55
2022 Administration and operations 32 68 20
2022 Policy 41 59 40
2022 Project management 36 64 10
2022 None of the above 24 76 15
2020 Science and technology 39 61 60
2020 Administration and operations 27 73 20
2020 Policy 42 58 30
2019 Science and technology 44 56 50
2019 Administration and operations 59 41 30
2019 Policy 47 53 30
2019 Project management 50 50 10

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 70 30 10
2024 Science and technology 68 32 85
2024 Administration and operations 78 22 35
2024 Human resources 78 22 25
2024 Financial management 100 0 10
2024 Policy 68 32 75
2024 Project management 77 23 20
2024 None of the above 54 46 10
2022 Science and technology 71 29 55
2022 Administration and operations 84 16 20
2022 Policy 72 28 40
2022 Project management 73 27 10
2022 None of the above 84 16 15
2020 Science and technology 80 20 60
2020 Administration and operations 76 24 20
2020 Policy 66 34 30
2019 Science and technology 80 20 50
2019 Administration and operations 72 28 30
2019 Policy 77 23 30

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 8 92 85
2024 Financial management 0 100 10
2022 Science and technology 3 97 55
2022 Administration and operations 4 96 20
2022 Policy 4 96 40
2022 Project management 0 100 10
2022 None of the above 12 88 15
2020 Science and technology 8 92 60
2020 Administration and operations 0 100 20
2019 Project management 0 100 10

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 0 100 85
2024 Administration and operations 0 100 35
2024 Human resources 0 100 25
2024 Financial management 0 100 10
2024 Policy 0 100 75
2024 Project management 0 100 20
2024 None of the above 0 100 10
2022 Science and technology 0 100 55
2022 Administration and operations 0 100 20
2022 Policy 0 100 40
2022 Project management 0 100 10
2022 None of the above 0 100 15
2020 Science and technology 0 100 60
2020 Administration and operations 0 100 20
2020 Policy 0 100 30
2019 Science and technology 0 100 50
2019 Administration and operations 0 100 30
2019 Policy 0 100 30
2019 Project management 0 100 10

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 7 93 85
2024 Policy 17 83 75
2022 Science and technology 12 88 55
2022 Administration and operations 4 96 20
2022 Policy 7 93 40
2022 Project management 0 100 10
2022 None of the above 21 79 15
2020 Science and technology 8 92 60
2019 Administration and operations 0 100 30

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 10 90 85
2024 Policy 5 95 75
2024 Project management 0 100 20
2022 Science and technology 5 95 55
2022 Administration and operations 16 84 20
2022 Policy 10 90 40
2022 Project management 0 100 10
2022 None of the above 15 85 15
2020 Administration and operations 0 100 20
2019 Administration and operations 0 100 30
2019 Project management 0 100 10

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 13 87 85
2024 Human resources 21 79 25
2024 Financial management 0 100 10
2024 Policy 13 87 75
2022 Science and technology 5 95 55
2022 Administration and operations 16 84 20
2022 Policy 6 94 40
2022 Project management 37 63 10
2022 None of the above 13 87 15
2019 Administration and operations 0 100 30
2019 Project management 0 100 10

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 33 67 85
2024 Administration and operations 19 81 30
2024 Human resources 53 47 25
2024 Policy 44 56 75
2024 Project management 28 72 20
2022 Science and technology 27 73 55
2022 Administration and operations 29 71 20
2022 Policy 42 58 40
2022 Project management 30 70 10
2022 None of the above 13 87 15
2020 Science and technology 24 76 60
2020 Administration and operations 23 77 20
2020 Policy 20 80 30
2019 Science and technology 16 84 50
2019 Administration and operations 20 80 30
2019 Policy 17 83 30

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 20 80 85
2024 Human resources 36 64 25
2024 Policy 30 70 75
2024 Project management 30 70 20
2022 Science and technology 31 69 55
2022 Administration and operations 17 83 20
2022 Policy 20 80 40
2022 Project management 57 43 10
2022 None of the above 6 94 15
2020 Science and technology 27 73 60
2020 Policy 24 76 30
2019 Science and technology 23 77 50
2019 Policy 24 76 30

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 14 86 85
2024 Human resources 36 64 25
2024 Financial management 0 100 10
2024 Policy 22 78 75
2022 Science and technology 10 90 55
2022 Administration and operations 16 84 20
2022 Policy 21 79 40
2022 Project management 19 81 10
2022 None of the above 7 93 15
2020 Science and technology 18 82 60
2019 Science and technology 19 81 50

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 10 90 85
2024 Policy 8 92 75
2024 None of the above 0 100 10
2022 Science and technology 2 98 55
2022 Administration and operations 0 100 20
2022 Policy 5 95 40
2022 Project management 0 100 10
2022 None of the above 0 100 15

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 29 71 85
2024 Administration and operations 39 61 30
2024 Human resources 21 79 25
2024 Policy 23 77 75
2024 Project management 34 66 20
2022 Science and technology 30 70 55
2022 Administration and operations 25 75 20
2022 Policy 42 58 40
2022 Project management 9 91 10
2022 None of the above 30 70 15
2020 Science and technology 36 64 60
2020 Administration and operations 32 68 20
2020 Policy 31 69 30
2019 Science and technology 32 68 50
2019 Administration and operations 35 65 30
2019 Policy 35 65 30

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 49 51 85
2024 Administration and operations 21 79 30
2024 Human resources 30 70 25
2024 Policy 24 76 75
2024 Project management 29 71 20
2022 Science and technology 31 69 55
2022 Administration and operations 17 83 20
2022 Policy 40 60 40
2022 Project management 25 75 10
2022 None of the above 31 69 15
2020 Science and technology 29 71 60
2020 Administration and operations 24 76 20
2020 Policy 38 62 30
2019 Science and technology 34 66 50
2019 Administration and operations 16 84 30
2019 Policy 35 65 30

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Project management 0 100 20
2024 None of the above 0 100 10
2022 Science and technology 7 93 55
2022 Administration and operations 5 95 20
2022 Policy 9 91 40
2022 Project management 0 100 10
2022 None of the above 0 100 15
2019 Project management 0 100 10

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 25
2024 Financial management 0 100 10
2024 Project management 0 100 20
2022 Science and technology 9 91 55
2022 Administration and operations 0 100 20
2022 Policy 11 89 40
2022 Project management 0 100 10
2022 None of the above 6 94 15
2020 Administration and operations 0 100 20
2019 Administration and operations 0 100 30
2019 Project management 0 100 10

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 7 93 85
2024 Administration and operations 15 85 30
2024 Policy 6 94 75
2024 Project management 0 100 20
2024 None of the above 0 100 10
2022 Science and technology 9 91 55
2022 Administration and operations 0 100 20
2022 Policy 5 95 40
2022 Project management 9 91 10
2022 None of the above 6 94 15
2019 Project management 0 100 10

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 14 86 85
2024 Administration and operations 16 84 30
2024 Human resources 38 62 25
2024 Policy 25 75 75
2024 None of the above 0 100 10
2022 Science and technology 12 88 55
2022 Administration and operations 16 84 20
2022 Policy 18 82 40
2022 Project management 9 91 10
2022 None of the above 18 82 15
2020 Science and technology 16 84 60
2020 Administration and operations 29 71 20
2020 Policy 28 72 30
2019 Science and technology 12 88 50
2019 Project management 0 100 10

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Human resources 0 100 25
2024 Financial management 0 100 10
2024 Project management 0 100 20
2024 None of the above 0 100 10
2022 Science and technology 2 98 55
2022 Administration and operations 5 95 20
2022 Policy 0 100 40
2022 Project management 0 100 10
2022 None of the above 0 100 15
2020 Science and technology 0 100 60
2020 Policy 0 100 30
2019 Science and technology 0 100 50
2019 Policy 0 100 30
2019 Project management 0 100 10

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 40 60 10
2024 Science and technology 16 84 85
2024 Administration and operations 46 54 30
2024 Human resources 29 71 25
2024 Policy 31 69 75
2022 Science and technology 14 86 55
2022 Administration and operations 17 83 20
2022 Policy 17 83 40
2022 Project management 19 81 10
2022 None of the above 19 81 15
2020 Science and technology 12 88 60
2019 Administration and operations 25 75 30

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 0 100 85
2024 Administration and operations 0 100 30
2024 Human resources 0 100 25
2024 Financial management 0 100 10
2024 Policy 0 100 75
2024 Project management 0 100 20
2024 None of the above 0 100 10
2022 Science and technology 0 100 55
2022 Administration and operations 0 100 20
2022 Policy 0 100 40
2022 Project management 0 100 10
2022 None of the above 0 100 15
2020 Science and technology 0 100 60
2020 Administration and operations 0 100 20
2020 Policy 0 100 30
2019 Science and technology 0 100 50
2019 Administration and operations 0 100 30
2019 Policy 0 100 30
2019 Project management 0 100 10

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 24 76 85
2024 Administration and operations 26 74 35
2024 Human resources 20 80 25
2024 Financial management 0 100 10
2024 Policy 25 75 75
2024 Project management 35 65 20
2024 None of the above 46 54 10
2022 Science and technology 33 67 55
2022 Administration and operations 42 58 20
2022 Policy 23 77 40
2022 Project management 43 57 10
2022 None of the above 39 61 15
2020 Science and technology 29 71 60
2020 Administration and operations 23 77 20
2020 Policy 28 72 30
2019 Science and technology 24 76 50
2019 Administration and operations 28 72 30
2019 Policy 20 80 30
2019 Project management 0 100 10

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 12 88 85
2024 Policy 10 90 75
2022 Science and technology 13 87 55
2022 Administration and operations 7 93 20
2022 Policy 11 89 40
2022 Project management 20 80 10
2022 None of the above 12 88 15
2020 Science and technology 17 83 60
2019 Project management 0 100 10

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 None of the above 0 100 10
2022 Science and technology 6 94 55
2022 Administration and operations 0 100 20
2022 Policy 4 96 40
2022 Project management 17 83 10
2022 None of the above 12 88 15

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 8 92 85
2024 Administration and operations 22 78 35
2024 Policy 14 86 75
2022 Science and technology 13 87 55
2022 Administration and operations 17 83 20
2022 Policy 7 93 40
2022 Project management 18 82 10
2022 None of the above 22 78 15
2020 Science and technology 11 89 60
2020 Administration and operations 29 71 20
2020 Policy 18 82 30
2019 Science and technology 12 88 50
2019 Administration and operations 23 77 30
2019 Policy 17 83 30

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Administration and operations 0 100 35
2024 Financial management 0 100 10
2024 Policy 7 93 75
2024 None of the above 0 100 10
2022 Science and technology 1 99 55
2022 Administration and operations 0 100 20
2022 Policy 2 98 40
2022 Project management 0 100 10
2022 None of the above 0 100 15
2020 Administration and operations 0 100 20
2019 Policy 0 100 30

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Financial management 0 100 10
2024 Policy 8 92 75
2024 Project management 0 100 20
2022 Science and technology 5 95 55
2022 Administration and operations 0 100 20
2022 Policy 7 93 40
2022 Project management 0 100 10
2022 None of the above 7 93 15
2019 Project management 0 100 10

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 8 92 75
2022 Science and technology 1 99 55
2022 Administration and operations 0 100 20
2022 Policy 7 93 40
2022 Project management 0 100 10
2022 None of the above 6 94 15
2019 Project management 0 100 10

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 22 78 35
2024 Policy 21 79 75
2024 None of the above 0 100 10
2022 Science and technology 13 87 55
2022 Administration and operations 11 89 20
2022 Policy 2 98 40
2022 Project management 29 71 10
2022 None of the above 13 87 15
2020 Science and technology 13 87 60

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 52 48 10
2024 Science and technology 66 34 85
2024 Administration and operations 47 53 35
2024 Human resources 70 30 25
2024 Financial management 57 43 10
2024 Policy 51 49 75
2024 Project management 46 54 20
2022 Science and technology 48 52 55
2022 Administration and operations 35 65 20
2022 Policy 59 41 40
2022 Project management 28 72 10
2022 None of the above 46 54 15
2020 Science and technology 54 46 60
2020 Administration and operations 52 48 20
2020 Policy 55 45 30
2019 Science and technology 62 38 50
2019 Administration and operations 39 61 30
2019 Policy 66 34 30

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 25
2022 Science and technology 4 96 55
2022 Administration and operations 0 100 20
2022 Policy 4 96 40
2022 Project management 0 100 10
2022 None of the above 0 100 15

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 14 86 85
2024 Policy 22 78 70
2022 Science and technology 9 91 55
2022 Administration and operations 12 88 20
2022 Policy 27 73 40
2022 Project management 28 72 10
2022 None of the above 7 93 15

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 6 94 85
2024 Financial management 0 100 10
2024 Policy 0 100 70
2022 Science and technology 0 100 55
2022 Administration and operations 12 88 20
2022 Policy 2 98 40
2022 Project management 9 91 10
2022 None of the above 0 100 15

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Human resources 0 100 25
2024 Policy 0 100 70
2022 Science and technology 2 98 55
2022 Administration and operations 6 94 20
2022 Policy 5 95 40
2022 Project management 0 100 10
2022 None of the above 0 100 15

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 0 100 85
2024 Human resources 0 100 25
2024 Financial management 0 100 10
2024 Project management 0 100 20
2022 Science and technology 3 97 55
2022 Administration and operations 0 100 20
2022 Policy 0 100 40
2022 Project management 0 100 10
2022 None of the above 0 100 15

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Human resources 0 100 25
2024 Financial management 0 100 10
2022 Science and technology 4 96 55
2022 Administration and operations 0 100 20
2022 Policy 2 98 40
2022 Project management 0 100 10
2022 None of the above 0 100 15

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 10
2024 Policy 21 79 70
2022 Science and technology 6 94 55
2022 Administration and operations 23 77 20
2022 Policy 17 83 40
2022 Project management 38 62 10
2022 None of the above 14 86 15

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 8 92 85
2024 Administration and operations 22 78 35
2024 Financial management 0 100 10
2024 Policy 9 91 70
2024 Project management 27 73 20
2022 Science and technology 6 94 55
2022 Administration and operations 10 90 20
2022 Policy 23 77 40
2022 Project management 9 91 10
2022 None of the above 51 49 15

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 8 92 85
2024 Administration and operations 14 86 35
2024 Financial management 0 100 10
2024 Project management 25 75 20
2022 Science and technology 7 93 55
2022 Administration and operations 10 90 20
2022 Policy 15 85 40
2022 Project management 9 91 10
2022 None of the above 40 60 15

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 29 71 85
2024 Administration and operations 32 68 35
2024 Human resources 24 76 25
2024 Financial management 54 46 10
2024 Policy 32 68 70
2024 Project management 27 73 20
2022 Science and technology 27 73 55
2022 Administration and operations 29 71 20
2022 Policy 29 71 40
2022 Project management 20 80 10
2022 None of the above 35 65 15

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 11 89 85
2024 Financial management 0 100 10
2024 Policy 8 92 70
2024 Project management 26 74 20
2022 Science and technology 4 96 55
2022 Administration and operations 5 95 20
2022 Policy 5 95 40
2022 Project management 9 91 10
2022 None of the above 16 84 15

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 45 55 10
2024 Science and technology 53 47 85
2024 Administration and operations 59 41 35
2024 Human resources 41 59 25
2024 Financial management 83 17 10
2024 Policy 40 60 70
2024 Project management 42 58 20
2022 Science and technology 42 58 55
2022 Administration and operations 37 63 20
2022 Policy 53 47 40
2022 Project management 28 72 10
2022 None of the above 43 57 15

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Human resources 0 100 25
2024 Financial management 0 100 10
2022 Science and technology 0 100 55
2022 Administration and operations 0 100 20
2022 Policy 5 95 40
2022 Project management 0 100 10
2022 None of the above 16 84 15

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 61 39 10
2024 Science and technology 70 30 85
2024 Administration and operations 55 45 35
2024 Human resources 64 36 25
2024 Financial management 75 25 10
2024 Policy 70 30 70
2024 Project management 47 53 20
2022 Science and technology 62 38 55
2022 Administration and operations 65 35 20
2022 Policy 65 35 40
2022 Project management 52 48 10
2022 None of the above 70 30 15

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 18 82 85
2024 Human resources 38 62 25
2024 Policy 26 74 70
2022 Science and technology 19 81 55
2022 Administration and operations 17 83 20
2022 Policy 13 87 40
2022 Project management 10 90 10
2022 None of the above 7 93 15

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 11 12 10 5 1 54 7 59 16 125
2024 Science and technology 12 14 14 4 3 45 8 54 15 1040
2024 Administration and operations 17 13 19 4 5 34 7 52 15 315
2024 Human resources 14 12 19 3 7 37 9 48 17 170
2024 Financial management 14 11 21 3 4 45 3 47 12 105
2024 Procurement 17 14 10 5 2 37 14 64 15 30
2024 Real property 19 10 18 5 11 27 10 46 26 50
2024 Information management 14 18 14 5 1 35 13 62 12 60
2024 Information technology 12 15 11 1 4 47 10 62 12 140
2024 Data sciences 11 10 9 6 1 48 14 56 19 130
2024 Policy 6 9 15 6 4 50 9 36 26 665
2024 Project management 7 11 16 3 5 46 12 43 18 185
2024 Other services to the public 14 17 16 10 2 37 4 53 20 45
2024 None of the above 8 13 16 3 5 43 12 46 17 150
2022 Client contact centre 33 7 16 0 4 31 9 67 6 30
2022 Communications or public affairs 7 8 17 4 3 51 9 39 19 115
2022 Access to information and privacy 65 0 15 0 0 6 14 81 0 10
2022 Science and technology 13 13 12 4 3 48 7 58 14 925
2022 Library services 0 25 8 0 0 67 0 75 0 10
2022 Administration and operations 14 16 24 2 3 33 9 51 7 250
2022 Human resources 17 11 14 2 1 39 16 63 7 130
2022 Financial management 16 10 18 1 5 39 11 53 12 80
2022 Procurement 22 16 5 0 0 41 16 88 0 30
2022 Real property 17 18 13 0 2 35 15 69 5 35
2022 Information management 12 6 19 2 0 46 14 46 6 40
2022 Information technology 17 9 11 4 2 41 16 61 14 130
2022 Data sciences 18 18 10 2 3 45 5 72 9 105
2022 Policy 9 7 14 5 4 53 8 41 23 525
2022 Project management 8 13 19 3 3 46 7 45 14 170
2022 None of the above 16 11 14 4 5 42 9 53 19 120
2020 Client contact centre 18 24 27 0 0 26 4 61 0 25
2020 Federal regulators 19 10 27 5 7 30 2 43 18 40
2020 Compliance, inspection and enforcement 16 3 16 0 7 42 17 45 16 30
2020 Communications or public affairs 8 14 20 3 2 45 8 47 11 95
2020 Security 0 0 35 0 0 57 8 0 0 10
2020 Science and technology 19 15 15 3 2 39 6 62 10 1030
2020 Library services 17 17 31 0 8 26 0 47 11 10
2020 Administration and operations 20 13 18 3 4 37 5 57 12 280
2020 Human resources 14 9 21 2 7 36 12 44 17 90
2020 Financial management 25 15 23 3 0 28 6 61 4 100
2020 Procurement 30 9 20 0 0 32 9 66 0 20
2020 Real property 24 10 30 0 3 26 8 51 5 30
2020 Material management 23 36 5 0 0 36 0 93 0 10
2020 Information management 26 17 20 0 3 32 2 65 5 55
2020 Information technology 15 15 16 3 1 41 10 60 7 110
2020 Internal audit 14 14 16 0 16 40 0 48 26 10
2020 Evaluation 0 0 27 9 0 36 27 0 25 10
2020 Data sciences 13 9 20 4 3 43 8 44 14 85
2020 Policy 15 9 13 3 2 52 6 56 12 485
2020 Project management 13 16 23 6 1 31 10 50 11 145
2020 Other services to the public 20 14 13 6 5 31 11 58 19 30
2020 None of the above 19 15 20 2 4 35 5 57 10 115
2019 Client contact centre 10 13 33 0 8 33 4 36 13 30
2019 Federal regulators 6 20 28 5 3 35 3 41 13 35
2019 Compliance, inspection and enforcement 22 6 29 5 0 33 6 44 9 20
2019 Communications or public affairs 20 7 23 2 2 35 12 50 7 100
2019 Access to information and privacy 15 24 7 8 8 22 15 62 27 15
2019 Security 12 12 26 0 6 40 4 43 11 15
2019 Science and technology 20 12 17 3 4 35 8 57 12 985
2019 Library services 0 24 16 8 0 43 9 51 16 10
2019 Administration and operations 20 13 25 4 4 29 5 50 13 270
2019 Human resources 19 21 25 4 1 25 6 57 7 110
2019 Financial management 26 12 21 3 0 32 6 61 5 105
2019 Procurement 41 5 16 0 0 30 8 74 0 35
2019 Real property 43 17 10 0 0 22 7 86 0 40
2019 Material management 7 0 61 0 13 20 0 8 16 10
2019 Information management 13 11 23 1 7 38 6 44 15 65
2019 Information technology 17 16 15 5 4 36 7 58 16 105
2019 Internal audit 14 23 26 7 8 22 0 48 19 15
2019 Data sciences 12 15 18 1 1 46 5 58 6 75
2019 Policy 14 13 18 5 3 39 8 51 14 410
2019 Project management 14 11 17 6 4 44 5 49 19 140
2019 Other services to the public 14 7 23 5 2 41 9 40 13 45
2019 None of the above 17 12 21 1 3 35 12 54 7 155

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 23 32 7 11 2 24 2 74 17 40
2024 Compliance, inspection and enforcement 31 30 11 0 0 28 0 84 0 25
2024 Communications or public affairs 29 30 13 6 3 17 2 73 10 125
2024 Security 32 34 19 0 5 7 3 73 6 30
2024 Science and technology 28 33 14 6 3 14 2 72 11 1040
2024 Administration and operations 30 29 16 4 5 14 2 71 10 315
2024 Human resources 24 31 16 3 6 19 2 69 11 170
2024 Financial management 30 26 19 3 3 19 0 69 8 105
2024 Procurement 23 23 14 7 2 26 5 66 14 30
2024 Real property 28 33 11 2 13 10 2 70 17 50
2024 Information management 23 32 13 12 2 16 2 67 17 60
2024 Information technology 24 37 14 3 4 17 1 75 9 140
2024 Data sciences 26 28 12 5 3 20 6 73 11 130
2024 Policy 17 28 20 8 4 20 3 59 15 665
2024 Project management 21 27 17 5 5 20 4 64 13 185
2024 Other services to the public 25 22 18 2 4 27 2 65 9 45
2024 None of the above 18 24 18 2 5 28 5 62 11 150
2022 Client contact centre 36 13 12 6 4 26 3 69 14 30
2022 Federal regulators 20 39 20 2 10 9 0 65 13 40
2022 Compliance, inspection and enforcement 22 27 13 5 0 26 6 73 8 35
2022 Communications or public affairs 30 28 16 5 2 17 1 71 9 115
2022 Access to information and privacy 65 21 0 0 0 0 14 100 0 10
2022 Security 26 41 13 0 0 14 6 84 0 15
2022 Science and technology 29 38 13 5 3 12 1 77 9 925
2022 Administration and operations 31 27 19 3 3 15 3 71 7 250
2022 Human resources 34 25 14 3 2 19 4 76 7 130
2022 Financial management 22 33 18 2 2 20 3 71 6 80
2022 Procurement 35 32 10 0 0 19 6 87 0 30
2022 Real property 34 29 13 3 2 12 8 78 6 35
2022 Information management 26 24 21 4 0 14 10 67 5 40
2022 Information technology 37 26 12 2 3 17 3 79 7 130
2022 Data sciences 29 34 10 6 2 18 2 78 10 105
2022 Policy 22 34 15 7 4 16 2 68 13 525
2022 Project management 21 35 18 5 3 15 3 69 9 170
2022 Other services to the public 18 29 24 2 0 24 2 64 3 40
2022 None of the above 29 24 17 4 5 17 4 67 11 120
2020 Client contact centre 25 55 12 0 0 8 0 87 0 25
2020 Federal regulators 29 27 17 5 9 14 0 65 16 40
2020 Compliance, inspection and enforcement 35 16 16 10 3 19 0 64 17 30
2020 Communications or public affairs 33 41 13 1 3 8 0 81 5 95
2020 Security 16 9 34 0 0 41 0 42 0 10
2020 Science and technology 36 32 14 4 2 11 1 78 6 1035
2020 Library services 17 35 14 17 0 17 0 63 21 10
2020 Administration and operations 38 26 18 2 4 9 1 72 8 280
2020 Human resources 30 25 16 3 6 16 3 69 11 90
2020 Financial management 36 29 19 3 0 13 0 75 3 100
2020 Procurement 54 15 13 0 0 17 0 84 0 20
2020 Real property 52 16 17 0 3 12 0 77 4 30
2020 Material management 57 34 10 0 0 0 0 90 0 10
2020 Information management 30 35 23 2 3 6 2 70 5 60
2020 Information technology 34 35 18 4 2 6 2 75 6 110
2020 Internal audit 14 30 8 0 16 32 0 65 23 10
2020 Evaluation 18 45 18 0 0 18 0 78 0 10
2020 Data sciences 26 32 15 7 3 12 3 70 12 85
2020 Policy 27 31 16 4 2 18 2 72 8 485
2020 Project management 26 34 19 4 1 13 2 71 6 145
2020 Other services to the public 34 16 19 10 5 16 0 59 18 30
2020 None of the above 29 30 18 3 2 18 0 71 7 115
2019 Client contact centre 26 26 26 0 8 15 0 60 9 30
2019 Federal regulators 23 29 23 11 3 12 0 59 16 35
2019 Compliance, inspection and enforcement 22 17 29 5 0 27 0 53 7 20
2019 Communications or public affairs 37 32 17 2 1 11 1 78 3 100
2019 Access to information and privacy 15 32 7 17 0 15 15 66 24 15
2019 Security 25 23 27 0 6 12 7 59 8 15
2019 Science and technology 38 29 15 4 2 10 1 76 7 980
2019 Library services 16 45 16 15 0 8 0 66 16 10
2019 Administration and operations 35 24 20 4 3 13 1 68 9 270
2019 Human resources 28 31 19 2 1 18 1 73 4 110
2019 Financial management 37 30 17 2 0 14 0 78 2 105
2019 Procurement 61 17 12 0 0 5 5 86 0 35
2019 Real property 57 16 12 0 0 12 2 86 0 40
2019 Material management 7 45 19 10 13 7 0 56 24 10
2019 Information management 27 30 20 2 7 15 0 67 10 60
2019 Information technology 30 29 14 9 2 15 1 70 13 105
2019 Internal audit 49 23 13 15 0 0 0 72 15 15
2019 Data sciences 21 35 18 3 3 19 1 71 7 75
2019 Policy 26 30 18 6 2 17 1 68 10 410
2019 Project management 24 28 16 4 5 21 1 67 12 140
2019 Other services to the public 43 26 16 7 2 5 0 73 9 45
2019 None of the above 33 20 21 1 4 16 4 67 7 155

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 31 69 20
2024 Intelligence analysts 14 86 10
2024 Federal regulators 9 91 40
2024 Compliance, inspection and enforcement 11 89 25
2024 Communications or public affairs 15 85 125
2024 Security 23 77 30
2024 Science and technology 11 89 1040
2024 Library services 17 83 10
2024 Administration and operations 19 81 315
2024 Human resources 20 80 170
2024 Financial management 20 80 105
2024 Procurement 22 78 30
2024 Real property 15 85 50
2024 Material management 0 100 10
2024 Information management 24 76 60
2024 Information technology 13 87 140
2024 Internal audit 0 100 15
2024 Evaluation 31 69 20
2024 Data sciences 11 89 130
2024 Policy 19 81 665
2024 Project management 20 80 185
2024 Other services to the public 10 90 45
2024 None of the above 13 87 150
2022 Client contact centre 22 78 30
2022 Federal regulators 4 96 40
2022 Compliance, inspection and enforcement 12 88 35
2022 Communications or public affairs 15 85 115
2022 Access to information and privacy 15 85 10
2022 Security 10 90 15
2022 Science and technology 8 92 925
2022 Library services 8 92 10
2022 Administration and operations 16 84 255
2022 Human resources 18 82 130
2022 Financial management 12 88 80
2022 Procurement 23 77 30
2022 Real property 11 89 35
2022 Material management 20 80 10
2022 Information management 6 94 40
2022 Information technology 12 88 130
2022 Internal audit 22 78 15
2022 Evaluation 29 71 15
2022 Data sciences 9 91 105
2022 Policy 10 90 525
2022 Project management 17 83 170
2022 Other services to the public 13 87 40
2022 None of the above 11 89 120
2020 Client contact centre 22 78 25
2020 Federal regulators 21 79 40
2020 Compliance, inspection and enforcement 9 91 30
2020 Communications or public affairs 12 88 100
2020 Security 17 83 10
2020 Science and technology 7 93 1030
2020 Library services 26 74 10
2020 Administration and operations 12 88 280
2020 Human resources 15 85 90
2020 Financial management 13 87 100
2020 Procurement 13 87 20
2020 Real property 13 87 30
2020 Material management 7 93 10
2020 Information management 12 88 55
2020 Information technology 12 88 110
2020 Internal audit 8 92 10
2020 Evaluation 9 91 10
2020 Data sciences 10 90 85
2020 Policy 9 91 485
2020 Project management 14 86 145
2020 Other services to the public 11 89 30
2020 None of the above 6 94 115
2019 Client contact centre 9 91 30
2019 Federal regulators 14 86 35
2019 Compliance, inspection and enforcement 18 82 20
2019 Communications or public affairs 9 91 100
2019 Access to information and privacy 17 83 15
2019 Security 6 94 15
2019 Science and technology 9 91 985
2019 Library services 24 76 10
2019 Administration and operations 15 85 270
2019 Human resources 14 86 110
2019 Financial management 18 82 105
2019 Procurement 29 71 35
2019 Real property 2 98 40
2019 Material management 28 72 10
2019 Information management 18 82 60
2019 Information technology 10 90 105
2019 Internal audit 0 100 15
2019 Data sciences 16 84 75
2019 Policy 11 89 410
2019 Project management 17 83 140
2019 Other services to the public 14 86 45
2019 None of the above 10 90 150

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 78 22 20
2024 Science and technology 59 41 125
2024 Administration and operations 74 26 60
2024 Human resources 56 44 35
2024 Financial management 46 54 20
2024 Information management 64 36 15
2024 Information technology 81 19 20
2024 Data sciences 64 36 15
2024 Policy 63 37 135
2024 Project management 68 32 40
2024 None of the above 45 55 20
2022 Communications or public affairs 86 14 20
2022 Science and technology 44 56 75
2022 Administration and operations 55 45 40
2022 Human resources 60 40 25
2022 Financial management 58 42 10
2022 Information technology 74 26 15
2022 Data sciences 55 45 10
2022 Policy 63 37 55
2022 Project management 49 51 30
2022 None of the above 56 44 15
2020 Communications or public affairs 41 59 10
2020 Science and technology 38 62 70
2020 Administration and operations 43 57 30
2020 Human resources 55 45 15
2020 Financial management 31 69 15
2020 Information technology 47 53 15
2020 Policy 43 57 40
2020 Project management 31 69 20

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 79 21 20
2024 Science and technology 71 29 125
2024 Administration and operations 61 39 60
2024 Human resources 69 31 35
2024 Financial management 79 21 20
2024 Information management 75 25 15
2024 Information technology 63 37 20
2024 Data sciences 83 17 15
2024 Policy 65 35 135
2024 Project management 40 60 40
2024 None of the above 68 32 20
2022 Communications or public affairs 77 23 20
2022 Science and technology 68 32 75
2022 Administration and operations 73 27 40
2022 Human resources 69 31 25
2022 Financial management 73 27 10
2022 Information technology 80 20 15
2022 Data sciences 44 56 10
2022 Policy 71 29 55
2022 Project management 75 25 30
2022 None of the above 59 41 15
2020 Communications or public affairs 82 18 10
2020 Science and technology 84 16 70
2020 Administration and operations 78 22 30
2020 Human resources 85 15 15
2020 Financial management 92 8 15
2020 Information technology 78 22 15
2020 Policy 81 19 40
2020 Project management 77 23 20
2019 Communications or public affairs 90 10 10
2019 Science and technology 86 14 90
2019 Administration and operations 88 12 40
2019 Human resources 86 14 15
2019 Financial management 83 17 20
2019 Information management 63 37 10
2019 Information technology 90 10 10
2019 Data sciences 92 8 10
2019 Policy 78 22 45
2019 Project management 74 26 20
2019 None of the above 81 19 15

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 26 33 20 15 7 0 0 58 22 15
2024 Science and technology 46 30 6 11 5 0 1 77 17 85
2024 Administration and operations 48 33 9 11 0 0 0 81 11 35
2024 Human resources 53 17 11 7 11 0 0 71 18 25
2024 Financial management 51 28 5 15 0 0 0 80 15 15
2024 Information management 49 32 0 19 0 0 0 81 19 10
2024 Information technology 42 31 14 6 6 0 0 74 12 10
2024 Data sciences 47 29 0 10 7 7 0 81 19 10
2024 Policy 31 32 10 16 7 3 1 67 24 85
2024 Project management 50 20 0 18 7 5 0 74 26 15
2024 None of the above 36 39 13 0 13 0 0 75 13 15
2022 Communications or public affairs 75 12 6 0 0 7 0 94 0 15
2022 Science and technology 56 36 4 0 2 2 0 95 2 50
2022 Administration and operations 52 29 10 3 3 3 0 83 6 30
2022 Human resources 54 17 5 9 5 11 0 79 15 15
2022 Information technology 49 22 15 8 6 0 0 71 14 15
2022 Policy 33 42 12 8 3 3 0 77 11 40
2022 Project management 54 16 10 12 5 4 0 73 17 20
2020 Communications or public affairs 39 50 11 0 0 0 0 89 0 10
2020 Science and technology 40 47 6 5 2 0 0 87 7 60
2020 Administration and operations 52 28 8 0 8 0 4 84 8 25
2020 Human resources 57 34 0 0 9 0 0 91 9 10
2020 Financial management 58 17 8 17 0 0 0 75 17 10
2020 Information technology 60 32 0 0 0 0 7 100 0 10
2020 Policy 41 38 6 9 3 3 0 82 12 35
2020 Project management 74 19 0 7 0 0 0 93 7 15
2019 Science and technology 57 24 5 9 5 0 0 81 14 75
2019 Administration and operations 62 23 8 6 0 0 0 86 6 35
2019 Human resources 35 65 0 0 0 0 0 100 0 15
2019 Financial management 81 7 7 0 6 0 0 88 6 15
2019 Data sciences 34 49 8 9 0 0 0 83 9 10
2019 Policy 53 37 0 11 0 0 0 89 11 35
2019 Project management 49 36 0 9 6 0 0 85 15 15
2019 None of the above 51 42 0 7 0 0 0 93 7 15

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 22 0 4 0 4 0 95 5 20
2024 Intelligence analysts 83 0 6 11 0 0 0 83 11 10
2024 Federal regulators 37 42 2 2 8 9 0 87 10 40
2024 Compliance, inspection and enforcement 44 35 8 0 0 4 9 90 0 25
2024 Communications or public affairs 37 38 9 7 3 1 4 79 11 125
2024 Security 27 46 14 2 7 0 3 76 9 30
2024 Science and technology 45 31 8 6 3 4 2 82 9 1040
2024 Library services 60 30 0 0 10 0 0 90 10 10
2024 Administration and operations 49 27 7 7 7 1 3 79 14 315
2024 Human resources 42 29 7 9 6 3 4 77 16 170
2024 Financial management 41 33 8 9 4 2 3 78 14 105
2024 Procurement 52 29 4 8 8 0 0 81 15 30
2024 Real property 43 29 9 4 9 3 1 76 14 50
2024 Material management 30 34 7 10 7 12 0 73 20 10
2024 Information management 55 25 5 6 7 1 2 82 13 60
2024 Information technology 45 34 7 3 2 6 2 87 6 140
2024 Internal audit 29 36 5 0 5 19 6 86 7 15
2024 Evaluation 63 25 13 0 0 0 0 87 0 20
2024 Data sciences 47 36 4 2 3 3 3 90 5 130
2024 Policy 44 34 7 7 4 3 1 82 11 665
2024 Project management 48 35 7 7 2 2 0 84 9 185
2024 Other services to the public 49 30 12 4 2 2 0 81 7 45
2024 None of the above 45 23 7 8 7 7 3 76 17 150
2022 Client contact centre 53 18 17 0 4 9 0 77 4 30
2022 Federal regulators 42 38 2 5 5 3 5 87 11 40
2022 Compliance, inspection and enforcement 41 39 8 2 0 0 9 88 3 35
2022 Communications or public affairs 55 29 6 5 2 1 2 87 7 115
2022 Access to information and privacy 57 13 12 0 0 10 7 85 0 10
2022 Security 39 49 4 8 0 0 0 88 8 15
2022 Science and technology 43 34 8 5 2 4 5 84 7 925
2022 Library services 70 14 9 7 0 0 0 84 7 10
2022 Administration and operations 55 27 6 6 3 1 3 85 9 255
2022 Human resources 54 26 6 4 4 2 3 85 8 130
2022 Financial management 50 31 6 8 3 2 0 83 11 80
2022 Procurement 60 22 3 0 4 7 5 92 5 30
2022 Real property 54 30 3 3 7 3 0 87 10 35
2022 Material management 49 36 0 15 0 0 0 85 15 10
2022 Information management 48 27 4 5 5 9 3 85 11 40
2022 Information technology 49 27 13 2 3 4 2 81 5 125
2022 Internal audit 36 36 7 14 7 0 0 72 21 15
2022 Evaluation 94 0 6 0 0 0 0 94 0 15
2022 Data sciences 36 37 15 2 2 4 4 80 4 105
2022 Policy 44 35 6 6 2 4 2 85 9 525
2022 Project management 47 31 7 6 2 3 5 84 9 170
2022 Other services to the public 46 26 12 10 0 5 0 77 11 40
2022 None of the above 40 37 6 4 2 8 2 86 7 120
2020 Client contact centre 47 25 8 12 0 4 4 79 13 25
2020 Federal regulators 50 27 7 9 2 5 0 80 12 40
2020 Compliance, inspection and enforcement 44 34 4 0 6 3 9 89 7 30
2020 Communications or public affairs 64 21 6 3 1 2 3 89 4 100
2020 Security 34 17 32 17 0 0 0 51 17 10
2020 Science and technology 46 33 9 4 2 3 3 85 6 1035
2020 Library services 57 43 0 0 0 0 0 100 0 10
2020 Administration and operations 56 28 6 3 2 2 2 88 6 280
2020 Human resources 53 31 6 2 5 1 2 86 7 90
2020 Financial management 56 24 7 4 2 4 3 86 6 100
2020 Procurement 74 9 4 0 4 4 4 91 5 20
2020 Real property 59 18 13 4 0 0 6 82 4 30
2020 Material management 33 31 10 10 0 10 7 77 12 10
2020 Information management 61 20 11 0 3 2 3 85 3 60
2020 Information technology 51 29 6 3 1 6 4 89 4 110
2020 Internal audit 38 39 0 0 8 0 16 91 9 10
2020 Evaluation 70 20 0 0 0 0 10 100 0 10
2020 Data sciences 43 36 8 4 2 3 3 84 7 85
2020 Policy 49 28 8 5 2 5 3 84 8 485
2020 Project management 48 33 7 5 0 4 3 87 5 145
2020 Other services to the public 57 22 0 3 8 10 0 87 13 30
2020 None of the above 52 24 7 5 4 3 4 82 10 115
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 33 0 4 0 0 0 96 4 20
2024 Intelligence analysts 88 12 0 0 0 0 0 100 0 10
2024 Federal regulators 52 23 7 7 9 2 0 76 16 40
2024 Compliance, inspection and enforcement 58 34 0 8 0 0 0 92 8 25
2024 Communications or public affairs 54 29 8 5 2 1 0 85 8 125
2024 Security 50 29 0 15 4 0 3 81 19 30
2024 Science and technology 56 29 4 5 4 1 1 87 9 1040
2024 Library services 76 10 0 0 14 0 0 86 14 10
2024 Administration and operations 58 25 5 5 6 2 0 84 11 315
2024 Human resources 55 30 4 3 8 0 0 85 11 170
2024 Financial management 57 22 10 5 6 0 1 79 11 105
2024 Procurement 53 30 7 4 2 4 0 86 7 30
2024 Real property 55 24 6 2 13 0 0 79 15 50
2024 Material management 45 23 7 0 26 0 0 68 26 10
2024 Information management 63 24 4 5 3 0 0 88 8 60
2024 Information technology 58 30 5 6 1 1 0 88 7 140
2024 Internal audit 47 35 0 0 18 0 0 82 18 15
2024 Evaluation 55 28 12 0 0 0 5 87 0 20
2024 Data sciences 58 25 7 2 5 2 1 85 7 130
2024 Policy 56 28 4 6 4 2 1 86 10 665
2024 Project management 64 23 5 4 3 2 1 88 7 185
2024 Other services to the public 64 16 9 6 6 0 0 80 12 45
2024 None of the above 56 26 3 5 8 2 0 84 13 150
2022 Client contact centre 54 25 3 3 14 0 0 80 17 30
2022 Federal regulators 53 22 8 5 7 5 0 80 12 40
2022 Compliance, inspection and enforcement 51 31 9 3 6 0 0 82 9 35
2022 Communications or public affairs 65 19 4 9 3 0 0 84 12 115
2022 Access to information and privacy 100 0 0 0 0 0 0 100 0 10
2022 Security 44 39 13 4 0 0 0 83 4 15
2022 Science and technology 59 25 5 5 4 1 0 86 9 925
2022 Library services 75 11 0 14 0 0 0 86 14 10
2022 Administration and operations 60 25 4 4 6 0 1 86 10 255
2022 Human resources 60 26 3 3 2 5 0 91 6 130
2022 Financial management 48 36 2 6 4 1 1 86 11 80
2022 Procurement 68 24 5 0 0 0 3 95 0 30
2022 Real property 57 25 5 3 7 0 3 85 10 35
2022 Material management 49 36 0 6 0 8 0 93 7 10
2022 Information management 53 28 12 4 0 3 0 83 4 40
2022 Information technology 61 24 8 4 1 1 1 87 4 130
2022 Internal audit 34 31 29 6 0 0 0 65 6 15
2022 Evaluation 83 5 12 0 0 0 0 88 0 15
2022 Data sciences 52 33 6 3 2 2 4 90 5 105
2022 Policy 55 27 6 6 3 2 1 85 9 525
2022 Project management 56 27 7 6 4 1 0 83 10 170
2022 Other services to the public 54 34 7 2 2 0 0 88 5 40
2022 None of the above 47 31 7 4 6 1 4 82 11 120
2020 Client contact centre 43 31 11 12 0 4 0 76 12 25
2020 Federal regulators 48 26 17 5 5 0 0 74 9 40
2020 Compliance, inspection and enforcement 48 19 14 7 6 0 6 71 14 30
2020 Communications or public affairs 60 24 8 4 3 0 0 84 7 95
2020 Security 51 23 17 0 9 0 0 74 9 10
2020 Science and technology 52 30 8 5 3 1 0 84 8 1030
2020 Library services 35 31 26 0 9 0 0 65 9 10
2020 Administration and operations 60 24 8 4 3 1 0 85 7 280
2020 Human resources 52 32 8 2 6 1 0 85 8 90
2020 Financial management 57 29 9 2 1 2 0 87 3 100
2020 Procurement 74 4 4 18 0 0 0 78 18 20
2020 Real property 59 20 13 7 0 0 0 80 7 30
2020 Material management 55 10 26 10 0 0 0 64 10 10
2020 Information management 56 33 3 2 3 2 0 91 5 55
2020 Information technology 51 33 8 5 2 1 1 85 7 110
2020 Internal audit 52 32 0 8 8 0 0 84 16 10
2020 Evaluation 64 27 0 0 0 9 0 100 0 10
2020 Data sciences 52 34 8 3 2 1 0 86 5 85
2020 Policy 53 29 7 7 3 0 0 82 10 480
2020 Project management 52 29 7 6 3 1 1 84 9 145
2020 Other services to the public 66 19 6 0 5 5 0 89 5 30
2020 None of the above 56 20 12 4 6 2 0 78 10 115

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 0 8 13 21 5 44 66 19 20
2024 Intelligence analysts 6 0 6 0 60 0 27 83 8 10
2024 Federal regulators 0 12 5 14 29 18 22 73 20 40
2024 Compliance, inspection and enforcement 0 4 24 7 39 5 21 62 5 25
2024 Communications or public affairs 1 4 13 6 36 9 30 70 9 125
2024 Security 0 3 22 0 41 10 24 62 5 30
2024 Science and technology 3 4 11 8 44 6 23 75 10 1040
2024 Library services 0 0 16 13 23 0 49 69 0 10
2024 Administration and operations 4 6 14 5 33 8 31 62 15 310
2024 Human resources 7 6 12 5 32 4 33 60 21 170
2024 Financial management 5 6 15 3 37 7 28 61 16 105
2024 Procurement 0 12 4 11 50 9 15 79 15 30
2024 Real property 8 5 8 8 39 5 26 68 19 50
2024 Material management 0 7 19 0 38 12 24 59 11 10
2024 Information management 6 6 15 6 39 7 21 63 17 60
2024 Information technology 4 5 9 12 35 9 27 72 14 140
2024 Internal audit 7 17 28 5 32 6 6 42 27 15
2024 Evaluation 0 5 6 16 28 9 35 80 9 20
2024 Data sciences 7 3 15 6 37 6 26 63 15 130
2024 Policy 4 9 12 9 30 8 27 61 20 665
2024 Project management 3 9 13 6 42 4 22 65 17 185
2024 Other services to the public 4 8 10 13 30 10 24 67 18 45
2024 None of the above 4 4 13 3 38 7 31 66 14 150
2022 Client contact centre 12 0 8 13 25 0 42 66 20 30
2022 Federal regulators 3 2 13 15 29 11 27 70 8 40
2022 Compliance, inspection and enforcement 0 5 17 8 43 11 15 69 7 35
2022 Communications or public affairs 3 7 9 4 44 3 30 71 15 115
2022 Access to information and privacy 12 0 27 0 42 0 19 52 15 10
2022 Security 0 0 13 26 44 6 11 84 0 15
2022 Science and technology 2 4 11 8 48 7 20 76 8 925
2022 Library services 0 0 9 0 70 6 15 89 0 10
2022 Administration and operations 3 6 16 6 38 6 24 63 13 255
2022 Human resources 5 3 5 6 34 7 40 76 15 130
2022 Financial management 1 7 16 5 32 4 36 61 13 80
2022 Procurement 0 6 10 4 39 5 35 72 11 30
2022 Real property 3 0 20 18 35 5 19 70 3 35
2022 Material management 9 0 6 11 58 0 15 82 10 10
2022 Information management 5 6 15 5 25 11 33 54 19 40
2022 Information technology 5 3 11 10 41 8 21 73 12 130
2022 Internal audit 0 6 28 8 13 8 37 38 11 15
2022 Evaluation 0 5 6 23 55 0 11 88 6 15
2022 Data sciences 1 2 8 7 52 4 26 85 4 105
2022 Policy 3 6 13 7 39 7 24 68 13 525
2022 Project management 2 3 14 11 37 7 26 71 8 170
2022 Other services to the public 0 2 16 4 45 8 25 73 3 40
2022 None of the above 3 7 11 7 42 5 25 70 15 120

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 35 28 4 10 5 0 56 14 20
2024 Intelligence analysts 59 26 6 0 0 0 9 93 0 10
2024 Federal regulators 22 35 11 11 12 10 0 63 26 40
2024 Compliance, inspection and enforcement 26 30 21 16 4 4 0 57 21 25
2024 Communications or public affairs 22 36 18 12 10 2 0 59 22 125
2024 Security 23 37 23 16 0 0 0 60 16 30
2024 Science and technology 25 43 18 7 4 3 0 70 11 1040
2024 Library services 8 52 10 19 10 0 0 60 30 10
2024 Administration and operations 29 35 18 9 4 5 0 67 14 315
2024 Human resources 20 43 18 9 4 5 1 67 14 170
2024 Financial management 29 31 16 10 7 8 0 65 18 105
2024 Procurement 22 37 10 11 0 20 0 74 13 30
2024 Real property 29 23 20 9 12 8 0 56 23 50
2024 Material management 18 57 13 7 7 0 0 74 13 10
2024 Information management 24 46 13 8 7 2 0 72 15 60
2024 Information technology 24 35 21 8 8 3 0 61 17 140
2024 Internal audit 17 33 25 7 18 0 0 50 25 15
2024 Evaluation 22 48 13 11 6 0 0 70 17 20
2024 Data sciences 23 42 17 7 4 7 0 69 12 130
2024 Policy 16 38 19 16 8 3 0 56 25 665
2024 Project management 22 34 21 13 7 2 1 58 20 185
2024 Other services to the public 19 38 28 10 4 2 0 58 14 45
2024 None of the above 22 34 22 7 9 6 0 59 18 150
2022 Client contact centre 31 18 26 14 4 7 0 52 20 30
2022 Federal regulators 14 41 21 6 13 5 0 57 21 40
2022 Compliance, inspection and enforcement 9 48 10 14 9 3 6 63 26 35
2022 Communications or public affairs 23 44 13 11 5 4 0 70 17 115
2022 Access to information and privacy 46 47 7 0 0 0 0 93 0 10
2022 Security 36 47 9 0 0 8 0 90 0 15
2022 Science and technology 24 47 12 9 3 3 0 74 13 925
2022 Library services 23 56 0 7 0 14 0 92 8 10
2022 Administration and operations 31 37 19 7 4 3 0 69 11 255
2022 Human resources 22 39 14 12 4 8 0 67 18 130
2022 Financial management 28 46 16 5 4 1 0 74 9 80
2022 Procurement 30 42 12 8 2 3 3 76 11 30
2022 Real property 26 26 28 9 2 8 0 57 13 35
2022 Material management 25 38 8 12 17 0 0 63 29 10
2022 Information management 35 32 16 7 2 8 0 73 10 40
2022 Information technology 33 34 12 12 4 5 0 71 16 130
2022 Internal audit 34 33 18 8 7 0 0 67 15 15
2022 Evaluation 55 32 6 7 0 0 0 87 7 15
2022 Data sciences 31 38 17 6 3 5 0 72 9 105
2022 Policy 16 45 16 13 8 3 0 63 21 525
2022 Project management 24 39 19 12 3 2 0 65 15 170
2022 Other services to the public 19 44 19 8 5 5 0 66 14 40
2022 None of the above 31 35 18 4 7 4 0 69 11 120
2020 Client contact centre 45 45 10 0 0 0 0 90 0 25
2020 Federal regulators 37 34 19 0 9 0 0 71 9 40
2020 Compliance, inspection and enforcement 38 30 20 9 3 0 0 68 13 30
2020 Communications or public affairs 44 39 8 7 1 1 0 83 8 100
2020 Security 9 58 17 8 9 0 0 66 17 10
2020 Science and technology 40 43 9 4 1 2 0 85 5 1040
2020 Library services 26 57 9 8 0 0 0 83 8 10
2020 Administration and operations 46 39 10 3 1 1 0 86 4 285
2020 Human resources 38 37 16 3 4 2 0 76 8 90
2020 Financial management 41 48 6 4 0 1 0 90 4 100
2020 Procurement 54 28 9 4 4 0 0 82 9 20
2020 Real property 49 29 20 0 3 0 0 77 3 30
2020 Material management 50 40 0 0 0 10 0 100 0 10
2020 Information management 34 44 13 8 0 2 0 78 8 60
2020 Information technology 34 41 18 3 1 4 0 77 4 110
2020 Internal audit 37 56 8 0 0 0 0 92 0 10
2020 Evaluation 45 36 0 0 9 9 0 90 10 10
2020 Data sciences 32 46 14 3 2 4 0 80 5 85
2020 Policy 31 46 12 8 1 2 0 78 9 485
2020 Project management 35 46 10 4 2 2 1 83 6 145
2020 Other services to the public 38 40 13 6 0 3 0 81 6 30
2020 None of the above 35 40 14 3 3 5 0 79 6 115
2019 Client contact centre 30 32 29 0 8 0 0 63 8 30
2019 Federal regulators 32 40 14 5 9 0 0 72 14 35
2019 Compliance, inspection and enforcement 23 41 11 19 6 0 0 64 25 15
2019 Communications or public affairs 34 43 11 4 7 1 0 78 11 100
2019 Access to information and privacy 7 54 8 23 7 0 0 61 31 15
2019 Security 31 31 20 6 6 6 0 66 13 15
2019 Science and technology 32 45 13 6 2 3 0 79 8 985
2019 Library services 15 44 25 16 0 0 0 59 16 10
2019 Administration and operations 34 35 16 7 4 3 0 72 12 270
2019 Human resources 43 36 10 6 2 3 0 81 8 110
2019 Financial management 37 36 16 5 0 7 0 78 5 105
2019 Procurement 39 42 11 5 0 0 3 84 5 35
2019 Real property 49 36 9 3 0 3 0 87 3 40
2019 Material management 13 49 20 0 19 0 0 62 19 10
2019 Information management 33 50 10 5 1 2 0 84 6 65
2019 Information technology 22 49 12 7 4 5 0 75 12 105
2019 Internal audit 48 37 7 0 8 0 0 85 8 15
2019 Data sciences 22 55 10 11 1 1 0 78 12 75
2019 Policy 22 44 16 11 4 4 0 69 15 410
2019 Project management 17 43 21 10 5 4 0 63 15 140
2019 Other services to the public 32 42 22 0 2 2 0 75 2 45
2019 None of the above 27 38 16 5 5 8 1 72 11 155

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 0 30 42 14 14 20
2024 Intelligence analysts 13 53 22 6 6 10
2024 Federal regulators 15 26 26 19 14 40
2024 Compliance, inspection and enforcement 22 17 29 23 8 25
2024 Communications or public affairs 4 23 39 23 11 125
2024 Security 14 17 45 19 5 30
2024 Science and technology 11 30 34 20 5 1040
2024 Library services 5 38 27 31 0 10
2024 Administration and operations 13 20 35 24 8 315
2024 Human resources 11 30 30 19 10 170
2024 Financial management 16 18 38 18 11 105
2024 Procurement 5 38 38 12 8 30
2024 Real property 11 24 40 7 18 50
2024 Material management 12 28 49 0 12 10
2024 Information management 10 29 31 27 4 60
2024 Information technology 15 20 38 21 7 140
2024 Internal audit 6 12 47 29 6 15
2024 Evaluation 11 38 25 22 5 20
2024 Data sciences 14 30 23 27 6 130
2024 Policy 8 22 36 26 8 665
2024 Project management 8 23 37 25 6 185
2024 Other services to the public 16 32 37 10 5 45
2024 None of the above 10 27 34 21 8 150
2022 Client contact centre 33 12 33 7 15 30
2022 Federal regulators 12 25 34 12 18 40
2022 Compliance, inspection and enforcement 15 35 31 13 5 35
2022 Communications or public affairs 5 26 42 25 3 115
2022 Access to information and privacy 20 8 57 15 0 10
2022 Security 32 23 23 23 0 15
2022 Science and technology 13 30 33 19 6 925
2022 Library services 10 19 64 7 0 10
2022 Administration and operations 13 28 29 21 9 250
2022 Human resources 8 30 41 16 6 130
2022 Financial management 15 21 34 22 8 80
2022 Procurement 17 22 36 21 5 30
2022 Real property 10 32 31 18 10 35
2022 Material management 16 37 16 6 24 10
2022 Information management 13 24 31 30 2 40
2022 Information technology 14 30 33 16 6 130
2022 Internal audit 14 22 33 31 0 15
2022 Evaluation 7 41 26 26 0 15
2022 Data sciences 14 26 37 18 4 105
2022 Policy 8 23 36 24 8 525
2022 Project management 6 34 40 16 5 170
2022 Other services to the public 14 43 16 20 8 40
2022 None of the above 16 24 33 21 6 120

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 35 0 8 0 0 0 92 8 20
2024 Intelligence analysts 87 6 0 7 0 0 0 93 7 10
2024 Federal regulators 63 14 10 2 7 5 0 80 9 40
2024 Compliance, inspection and enforcement 50 35 4 7 0 4 0 88 7 25
2024 Communications or public affairs 51 29 11 6 1 1 0 82 7 125
2024 Security 55 27 0 7 9 0 3 84 16 30
2024 Science and technology 51 29 9 4 3 3 1 84 7 1040
2024 Library services 56 19 0 0 24 0 0 76 24 10
2024 Administration and operations 54 23 11 6 4 2 1 79 10 315
2024 Human resources 55 25 7 5 5 1 2 83 10 170
2024 Financial management 57 23 6 8 4 2 0 81 12 105
2024 Procurement 58 24 14 4 0 0 0 82 4 30
2024 Real property 47 28 10 4 9 2 0 76 13 50
2024 Material management 55 19 0 0 13 12 0 85 15 10
2024 Information management 66 17 10 1 3 3 0 86 4 60
2024 Information technology 56 28 10 2 1 2 2 87 3 140
2024 Internal audit 42 29 6 18 5 0 0 71 23 15
2024 Evaluation 58 21 16 0 0 5 0 83 0 20
2024 Data sciences 57 24 10 1 3 4 1 85 4 130
2024 Policy 57 26 8 4 2 1 1 85 7 665
2024 Project management 61 23 7 5 3 1 0 85 8 185
2024 Other services to the public 50 31 7 4 6 0 2 83 10 45
2024 None of the above 49 30 8 2 5 6 0 84 8 150
2022 Client contact centre 57 7 9 13 4 10 0 71 18 30
2022 Federal regulators 46 36 6 2 5 3 2 86 7 40
2022 Compliance, inspection and enforcement 46 40 7 0 0 3 3 93 0 35
2022 Communications or public affairs 61 22 8 4 1 3 1 87 5 115
2022 Access to information and privacy 80 20 0 0 0 0 0 100 0 10
2022 Security 44 41 10 0 0 5 0 89 0 15
2022 Science and technology 52 26 10 4 2 4 1 82 7 925
2022 Library services 45 22 15 0 7 0 11 76 8 10
2022 Administration and operations 59 24 9 2 3 2 1 85 6 255
2022 Human resources 59 26 6 1 4 5 0 90 4 130
2022 Financial management 51 25 9 7 5 1 2 78 12 80
2022 Procurement 75 17 5 0 0 0 3 95 0 30
2022 Real property 65 13 10 2 8 0 3 80 10 35
2022 Material management 80 6 8 6 0 0 0 85 6 10
2022 Information management 56 35 6 3 0 0 0 92 3 40
2022 Information technology 52 25 9 4 2 6 2 83 7 130
2022 Internal audit 54 14 21 11 0 0 0 68 11 15
2022 Evaluation 78 11 11 0 0 0 0 89 0 15
2022 Data sciences 42 43 5 2 2 3 3 91 4 105
2022 Policy 53 27 10 5 2 3 1 83 7 525
2022 Project management 51 30 9 5 2 2 2 84 7 170
2022 Other services to the public 50 37 6 0 0 6 0 93 0 40
2022 None of the above 45 24 9 7 4 6 6 78 12 120
2020 Client contact centre 43 31 12 0 4 6 4 83 4 25
2020 Federal regulators 46 35 14 0 5 0 0 81 5 40
2020 Compliance, inspection and enforcement 46 30 11 0 6 0 6 82 7 30
2020 Communications or public affairs 56 29 6 6 2 0 1 85 8 100
2020 Security 43 32 25 0 0 0 0 75 0 10
2020 Science and technology 50 26 13 4 3 4 1 80 7 1035
2020 Library services 31 43 8 9 8 0 0 74 17 10
2020 Administration and operations 58 23 8 2 5 4 1 84 7 285
2020 Human resources 54 27 10 2 6 1 0 82 8 90
2020 Financial management 49 32 11 2 2 3 1 84 4 95
2020 Procurement 67 9 9 4 0 11 0 85 5 20
2020 Real property 54 20 16 7 3 0 0 73 11 30
2020 Material management 40 40 0 0 10 10 0 89 11 10
2020 Information management 62 20 9 4 3 2 0 84 7 60
2020 Information technology 45 31 9 5 2 5 3 83 7 110
2020 Internal audit 30 46 17 0 8 0 0 76 8 10
2020 Evaluation 64 27 9 0 0 0 0 91 0 10
2020 Data sciences 47 29 13 5 2 5 0 79 8 85
2020 Policy 52 28 9 4 3 3 1 83 7 485
2020 Project management 47 36 10 4 1 1 1 85 5 145
2020 Other services to the public 56 19 7 3 5 10 0 84 9 30
2020 None of the above 50 20 15 2 4 6 2 76 7 115

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 23 0 8 0 0 0 92 8 20
2024 Intelligence analysts 75 18 7 0 0 0 0 93 0 10
2024 Federal regulators 43 24 6 15 9 2 0 69 25 40
2024 Compliance, inspection and enforcement 54 30 0 8 7 0 0 84 16 25
2024 Communications or public affairs 40 29 8 14 5 3 1 72 20 125
2024 Security 41 22 7 6 22 0 3 65 28 30
2024 Science and technology 42 29 8 12 8 1 1 72 20 1040
2024 Library services 56 19 0 0 24 0 0 76 24 10
2024 Administration and operations 50 24 6 8 10 1 0 76 18 315
2024 Human resources 50 21 7 8 13 1 0 72 21 170
2024 Financial management 48 21 9 12 9 0 1 70 21 105
2024 Procurement 49 30 4 9 9 0 0 78 18 30
2024 Real property 42 27 11 7 13 0 0 69 20 50
2024 Material management 45 23 7 0 13 12 0 77 15 10
2024 Information management 57 20 6 14 3 0 0 77 17 60
2024 Information technology 47 31 9 9 2 1 0 79 12 140
2024 Internal audit 10 60 11 0 18 0 0 71 18 15
2024 Evaluation 39 41 15 5 0 0 0 80 5 20
2024 Data sciences 50 25 9 5 7 2 1 78 12 130
2024 Policy 46 26 6 12 8 2 0 73 20 665
2024 Project management 54 24 5 13 4 1 0 78 17 185
2024 Other services to the public 49 17 11 9 14 0 0 66 23 45
2024 None of the above 47 27 6 5 11 4 0 77 17 150
2022 Client contact centre 50 23 10 3 14 0 0 73 17 30
2022 Federal regulators 44 25 4 4 18 5 0 73 23 40
2022 Compliance, inspection and enforcement 43 28 11 5 10 3 0 73 16 35
2022 Communications or public affairs 49 23 8 12 7 1 0 72 19 115
2022 Access to information and privacy 80 20 0 0 0 0 0 100 0 10
2022 Security 44 39 7 10 0 0 0 83 10 15
2022 Science and technology 44 26 9 10 8 2 1 71 19 925
2022 Library services 60 26 0 7 7 0 0 86 14 10
2022 Administration and operations 53 23 8 6 9 1 1 77 15 255
2022 Human resources 54 25 3 7 7 4 0 83 15 130
2022 Financial management 41 31 3 10 12 3 1 75 22 80
2022 Procurement 68 21 8 0 0 0 3 92 0 30
2022 Real property 53 29 5 0 10 0 3 85 10 35
2022 Material management 49 36 0 6 0 8 0 93 7 10
2022 Information management 51 20 10 8 5 5 0 75 14 40
2022 Information technology 50 27 7 11 4 2 0 79 15 130
2022 Internal audit 28 19 28 6 12 0 8 51 19 15
2022 Evaluation 67 21 12 0 0 0 0 88 0 15
2022 Data sciences 37 37 8 7 7 4 0 78 14 105
2022 Policy 43 27 8 13 7 2 1 71 21 525
2022 Project management 45 28 9 10 6 2 0 75 16 170
2022 Other services to the public 44 25 15 13 2 0 0 70 15 40
2022 None of the above 41 22 5 12 13 3 4 68 27 120
2020 Client contact centre 26 23 19 16 4 10 3 56 22 25
2020 Federal regulators 33 40 15 5 7 0 0 74 12 40
2020 Compliance, inspection and enforcement 38 27 10 6 13 0 6 69 21 30
2020 Communications or public affairs 47 29 10 8 5 0 0 76 13 100
2020 Security 34 40 17 9 0 0 0 74 9 10
2020 Science and technology 37 30 11 13 7 2 0 69 20 1035
2020 Library services 31 26 17 17 9 0 0 57 26 10
2020 Administration and operations 46 26 8 9 8 2 0 74 17 285
2020 Human resources 47 30 6 8 8 1 1 79 16 90
2020 Financial management 38 33 14 5 6 3 1 74 12 100
2020 Procurement 58 9 4 9 13 7 0 72 23 20
2020 Real property 42 29 3 20 6 0 0 70 26 30
2020 Material management 40 24 16 0 10 10 0 71 11 10
2020 Information management 48 27 13 6 3 3 0 78 9 60
2020 Information technology 42 31 11 11 4 0 2 74 15 110
2020 Internal audit 30 16 6 24 24 0 0 46 48 10
2020 Evaluation 55 18 9 9 0 9 0 80 10 10
2020 Data sciences 37 33 16 7 7 0 0 70 14 85
2020 Policy 40 29 9 14 7 1 0 70 21 485
2020 Project management 38 32 10 9 7 1 2 73 17 145
2020 Other services to the public 53 13 18 5 12 0 0 66 16 30
2020 None of the above 41 24 15 10 8 3 1 67 18 115

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 43 4 5 14 0 8 74 21 20
2024 Intelligence analysts 68 5 6 13 0 8 0 80 14 10
2024 Federal regulators 21 39 10 16 11 3 0 62 28 40
2024 Compliance, inspection and enforcement 23 34 16 19 8 0 0 57 27 25
2024 Communications or public affairs 24 41 12 16 6 1 0 65 23 125
2024 Security 24 38 19 14 5 0 0 62 19 30
2024 Science and technology 26 41 13 10 8 2 0 68 18 1040
2024 Library services 20 56 0 0 24 0 0 76 24 10
2024 Administration and operations 27 38 11 11 11 2 0 67 22 315
2024 Human resources 25 36 16 12 11 1 1 62 23 170
2024 Financial management 34 33 15 7 9 2 0 68 17 105
2024 Procurement 15 57 11 9 9 0 0 72 17 30
2024 Real property 33 34 10 7 13 2 0 68 21 50
2024 Material management 12 63 12 7 7 0 0 75 13 10
2024 Information management 33 35 10 14 6 2 2 70 21 60
2024 Information technology 21 45 18 7 8 2 0 67 15 140
2024 Internal audit 6 28 29 20 18 0 0 34 38 15
2024 Evaluation 18 43 18 10 6 5 0 64 17 20
2024 Data sciences 25 42 14 9 3 5 1 72 13 130
2024 Policy 23 35 12 17 11 1 0 59 29 665
2024 Project management 23 35 12 14 12 2 1 60 27 185
2024 Other services to the public 30 34 12 11 11 2 0 66 22 45
2024 None of the above 21 37 18 8 12 4 0 61 20 150
2022 Client contact centre 44 27 16 3 10 0 0 71 12 30
2022 Federal regulators 22 34 15 16 13 0 0 56 29 40
2022 Compliance, inspection and enforcement 20 49 13 12 3 3 0 72 15 35
2022 Communications or public affairs 37 35 10 12 5 3 0 73 17 115
2022 Access to information and privacy 48 43 8 0 0 0 0 92 0 10
2022 Security 28 37 24 12 0 0 0 65 12 15
2022 Science and technology 29 39 12 10 7 2 0 70 18 925
2022 Library services 7 71 8 7 7 0 0 77 14 10
2022 Administration and operations 34 35 11 13 7 1 0 70 20 255
2022 Human resources 37 35 11 8 6 4 0 75 14 130
2022 Financial management 29 33 14 10 8 5 1 66 19 80
2022 Procurement 28 48 8 11 3 0 3 78 14 30
2022 Real property 32 33 21 5 7 3 0 66 12 35
2022 Material management 44 14 17 11 14 0 0 58 25 10
2022 Information management 35 24 20 16 2 2 0 60 19 40
2022 Information technology 35 34 14 8 6 2 0 71 15 130
2022 Internal audit 22 34 24 15 0 6 0 59 16 15
2022 Evaluation 60 24 6 11 0 0 0 84 11 15
2022 Data sciences 39 37 13 6 3 1 1 77 9 105
2022 Policy 24 40 15 11 8 1 0 65 20 525
2022 Project management 23 37 14 18 6 2 1 61 24 170
2022 Other services to the public 43 28 14 5 3 7 0 77 8 40
2022 None of the above 18 44 14 9 10 4 1 66 20 120
2020 Client contact centre 20 51 18 4 0 4 4 77 4 25
2020 Federal regulators 29 17 25 14 16 0 0 46 30 40
2020 Compliance, inspection and enforcement 39 28 17 10 6 0 0 67 16 30
2020 Communications or public affairs 41 37 9 9 3 1 0 78 13 100
2020 Security 43 33 8 8 9 0 0 76 17 10
2020 Science and technology 37 37 12 8 4 2 0 75 12 1035
2020 Library services 17 48 18 17 0 0 0 65 17 10
2020 Administration and operations 41 33 13 7 6 1 0 74 13 285
2020 Human resources 32 36 16 5 8 2 0 70 13 90
2020 Financial management 37 41 11 8 2 2 0 79 10 100
2020 Procurement 50 32 0 9 9 0 0 82 18 20
2020 Real property 46 25 18 6 4 0 0 71 11 30
2020 Material management 17 57 7 0 10 10 0 82 11 10
2020 Information management 40 33 6 14 3 5 0 76 18 60
2020 Information technology 31 35 15 11 5 1 2 68 17 110
2020 Internal audit 14 78 0 0 8 0 0 92 8 10
2020 Evaluation 45 36 0 9 0 9 0 90 10 10
2020 Data sciences 30 46 13 6 2 2 1 78 9 85
2020 Policy 33 34 16 9 5 2 0 69 15 485
2020 Project management 31 43 15 7 3 1 0 74 11 145
2020 Other services to the public 44 23 19 7 8 0 0 67 15 30
2020 None of the above 35 27 22 9 3 4 0 64 13 115
2019 Client contact centre 26 34 23 10 7 0 0 60 17 30
2019 Federal regulators 23 30 19 11 17 0 0 53 28 35
2019 Compliance, inspection and enforcement 21 22 24 17 16 0 0 43 33 20
2019 Communications or public affairs 29 40 16 8 6 1 0 69 14 100
2019 Access to information and privacy 7 38 17 23 15 0 0 45 38 15
2019 Security 33 13 20 13 20 0 0 47 34 15
2019 Science and technology 30 34 16 12 6 3 0 66 18 985
2019 Library services 35 34 15 0 16 0 0 69 16 10
2019 Administration and operations 28 36 14 10 10 2 0 65 21 270
2019 Human resources 33 32 21 8 3 3 0 67 11 110
2019 Financial management 27 43 20 7 1 3 0 72 8 100
2019 Procurement 33 40 22 3 0 0 3 75 3 35
2019 Real property 37 37 10 10 5 2 0 75 15 40
2019 Material management 0 39 20 19 23 0 0 39 41 10
2019 Information management 31 34 15 13 6 0 0 65 19 65
2019 Information technology 20 43 16 9 10 3 0 64 20 105
2019 Internal audit 21 45 7 20 8 0 0 66 28 15
2019 Data sciences 25 42 15 10 6 1 0 68 16 75
2019 Policy 19 37 19 18 5 2 0 57 24 410
2019 Project management 22 32 21 17 7 2 0 54 24 140
2019 Other services to the public 31 32 20 13 4 0 0 63 17 45
2019 None of the above 27 33 15 13 8 2 1 62 22 155

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 13 38 19 18 12 0 0 51 29 15
2024 Communications or public affairs 23 58 10 7 2 0 0 81 9 40
2024 Science and technology 15 49 14 15 5 1 1 65 20 340
2024 Administration and operations 24 38 12 21 6 0 0 62 27 80
2024 Human resources 24 49 8 13 5 2 0 74 18 55
2024 Financial management 14 47 8 9 7 11 2 71 19 40
2024 Real property 12 36 10 6 30 6 0 51 38 20
2024 Information management 12 48 15 15 4 6 0 64 20 20
2024 Information technology 6 49 16 9 15 4 0 58 25 30
2024 Data sciences 8 56 17 8 12 0 0 63 20 25
2024 Policy 11 48 11 16 8 4 1 62 26 220
2024 Project management 14 45 21 16 2 2 0 60 18 70
2024 Other services to the public 23 45 0 24 0 8 0 74 26 15
2024 None of the above 10 51 15 16 6 0 2 62 22 50
2022 Federal regulators 10 43 10 26 10 0 0 54 36 20
2022 Communications or public affairs 29 35 14 21 0 0 0 65 21 20
2022 Science and technology 18 51 11 12 5 1 2 71 18 280
2022 Administration and operations 23 57 5 11 2 2 0 81 14 75
2022 Human resources 26 46 11 14 0 3 0 75 14 35
2022 Financial management 23 47 7 8 6 8 0 76 16 25
2022 Real property 27 24 27 15 7 0 0 52 22 15
2022 Information management 19 43 19 12 0 7 0 67 13 15
2022 Information technology 20 38 23 4 8 8 0 62 13 25
2022 Data sciences 10 57 12 6 5 10 0 75 12 20
2022 Policy 10 45 17 21 5 1 0 56 27 170
2022 Project management 18 40 17 19 5 2 0 58 24 60
2022 Other services to the public 22 48 11 19 0 0 0 70 19 10
2022 None of the above 12 49 15 17 4 2 0 63 22 40
2020 Federal regulators 15 40 25 19 0 0 0 55 19 20
2020 Communications or public affairs 36 44 13 3 4 0 0 80 7 30
2020 Science and technology 23 46 16 11 1 1 2 71 13 310
2020 Administration and operations 23 54 13 8 1 0 0 77 9 70
2020 Human resources 32 57 4 4 4 0 0 89 7 30
2020 Financial management 33 45 7 7 3 0 4 81 11 25
2020 Real property 25 40 17 6 6 5 0 69 12 15
2020 Information management 12 61 26 0 0 0 0 74 0 15
2020 Information technology 41 37 13 5 0 5 0 82 5 25
2020 Data sciences 15 62 16 7 0 0 0 76 7 15
2020 Policy 14 55 15 14 2 1 0 69 16 155
2020 Project management 2 52 13 24 8 0 0 54 33 45
2020 Other services to the public 19 51 21 0 0 9 0 77 0 10
2020 None of the above 19 52 14 13 2 0 0 71 15 45
2019 Federal regulators 8 34 16 34 0 9 0 46 37 10
2019 Communications or public affairs 33 33 9 15 7 0 4 68 23 25
2019 Science and technology 18 47 14 12 3 3 3 70 15 310
2019 Administration and operations 28 37 22 3 3 3 3 69 7 60
2019 Human resources 24 46 13 10 0 0 8 75 10 35
2019 Financial management 20 30 19 7 6 14 4 61 16 45
2019 Real property 26 33 7 11 12 5 6 66 26 15
2019 Information management 17 46 7 15 15 0 0 63 30 15
2019 Information technology 13 36 17 12 9 9 4 57 24 25
2019 Internal audit 19 63 9 9 0 0 0 82 9 10
2019 Data sciences 18 19 19 29 8 0 8 40 40 10
2019 Policy 12 50 17 14 4 2 2 65 18 130
2019 Project management 14 43 8 12 12 4 6 65 27 50
2019 Other services to the public 0 69 19 12 0 0 0 69 12 10
2019 None of the above 16 45 17 10 5 7 0 66 16 40

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 23 9 21 21 0 4 22 78 20
2024 Intelligence analysts 19 28 0 7 13 0 33 29 71 10
2024 Federal regulators 26 36 5 0 26 3 4 28 72 40
2024 Compliance, inspection and enforcement 27 29 14 18 11 0 0 27 73 25
2024 Communications or public affairs 31 24 20 11 13 0 0 31 69 125
2024 Security 23 31 25 8 10 0 2 24 76 30
2024 Science and technology 32 31 17 9 9 0 2 33 67 1035
2024 Library services 27 34 6 0 22 0 10 30 70 10
2024 Administration and operations 29 25 17 10 13 1 4 31 69 310
2024 Human resources 36 24 13 8 17 1 1 36 64 170
2024 Financial management 29 29 19 9 12 0 2 30 70 105
2024 Procurement 10 15 38 4 29 0 4 10 90 30
2024 Real property 25 27 16 13 19 0 0 25 75 50
2024 Material management 68 19 7 0 7 0 0 68 32 10
2024 Information management 30 29 24 10 3 0 3 31 69 60
2024 Information technology 31 32 18 7 9 1 1 32 68 140
2024 Internal audit 23 31 16 0 25 0 5 24 76 15
2024 Evaluation 55 25 14 5 0 0 0 55 45 20
2024 Data sciences 31 28 21 9 7 0 4 32 68 130
2024 Policy 32 28 16 10 12 0 1 33 67 665
2024 Project management 30 26 13 12 17 1 2 31 69 185
2024 Other services to the public 33 24 19 9 12 2 0 34 66 45
2024 None of the above 28 24 18 11 16 1 2 29 71 150
2022 Client contact centre 31 20 24 7 15 3 0 30
2022 Federal regulators 26 24 29 4 14 0 3 40
2022 Compliance, inspection and enforcement 28 35 17 8 9 0 3 35
2022 Communications or public affairs 29 26 19 10 16 0 0 115
2022 Access to information and privacy 34 6 16 12 32 0 0 10
2022 Security 30 12 17 13 27 0 0 15
2022 Science and technology 31 32 17 9 10 1 1 925
2022 Library services 38 22 6 10 24 0 0 10
2022 Administration and operations 25 28 19 10 13 1 4 250
2022 Human resources 28 33 14 12 10 0 3 130
2022 Financial management 31 26 17 12 12 0 2 75
2022 Procurement 29 26 9 14 14 0 7 30
2022 Real property 13 44 24 12 5 0 3 35
2022 Material management 7 25 9 15 17 28 0 10
2022 Information management 29 28 10 19 2 2 10 40
2022 Information technology 38 25 18 5 10 1 2 125
2022 Internal audit 19 29 0 6 39 0 8 15
2022 Evaluation 45 38 12 5 0 0 0 15
2022 Data sciences 30 31 15 13 9 0 1 105
2022 Policy 28 30 17 10 12 0 2 525
2022 Project management 26 25 25 10 12 0 2 170
2022 Other services to the public 28 30 15 8 16 2 0 40
2022 None of the above 20 33 18 9 19 0 2 120
2020 Client contact centre 24 43 16 11 6 0 0 25
2020 Federal regulators 26 28 29 5 12 0 0 40
2020 Compliance, inspection and enforcement 54 19 11 10 7 0 0 30
2020 Communications or public affairs 32 34 14 10 10 0 0 100
2020 Security 16 34 16 17 17 0 0 10
2020 Science and technology 35 29 20 8 6 1 1 1035
2020 Library services 35 25 22 9 9 0 0 10
2020 Administration and operations 30 27 20 13 9 0 2 285
2020 Human resources 26 30 16 16 12 0 0 90
2020 Financial management 35 23 25 7 10 0 0 100
2020 Procurement 28 30 20 5 17 0 0 20
2020 Real property 16 40 24 10 6 0 3 30
2020 Material management 36 43 10 11 0 0 0 10
2020 Information management 27 33 20 8 10 0 2 60
2020 Information technology 35 25 16 13 10 0 2 110
2020 Internal audit 51 17 24 0 0 8 0 10
2020 Evaluation 27 36 27 0 9 0 0 10
2020 Data sciences 30 38 18 7 5 1 0 85
2020 Policy 38 29 19 7 6 0 1 485
2020 Project management 27 31 19 14 9 0 1 145
2020 Other services to the public 36 24 15 9 16 0 0 30
2020 None of the above 32 29 20 11 6 2 1 115
2019 Client contact centre 23 22 24 18 10 0 2 30
2019 Federal regulators 26 32 23 11 6 0 3 35
2019 Compliance, inspection and enforcement 22 44 17 6 11 0 0 20
2019 Communications or public affairs 23 31 24 8 14 0 0 100
2019 Access to information and privacy 46 0 15 23 16 0 0 15
2019 Security 10 33 18 6 32 0 0 15
2019 Science and technology 26 29 21 11 12 1 0 985
2019 Library services 18 24 30 17 11 0 0 10
2019 Administration and operations 20 27 22 11 17 0 2 270
2019 Human resources 18 29 22 16 14 0 1 110
2019 Financial management 17 27 20 13 21 0 2 105
2019 Procurement 31 15 18 11 24 0 0 35
2019 Real property 27 20 25 14 15 0 0 40
2019 Material management 26 33 7 23 12 0 0 10
2019 Information management 26 26 22 17 8 0 1 65
2019 Information technology 32 25 20 12 11 0 1 105
2019 Internal audit 34 36 0 16 15 0 0 15
2019 Data sciences 25 21 23 15 13 0 3 75
2019 Policy 23 31 21 8 15 0 1 410
2019 Project management 22 29 19 15 15 0 0 140
2019 Other services to the public 27 20 15 18 20 0 0 45
2019 None of the above 25 31 18 11 13 1 1 155

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 29 35 15 9 0 0 12 88 20
2024 Intelligence analysts 14 12 8 9 24 0 33 21 79 10
2024 Federal regulators 28 21 21 16 12 3 0 29 71 40
2024 Compliance, inspection and enforcement 34 25 17 13 11 0 0 34 66 25
2024 Communications or public affairs 15 21 28 19 17 0 0 15 85 125
2024 Security 19 29 25 9 18 0 0 19 81 30
2024 Science and technology 20 29 26 14 9 0 1 20 80 1035
2024 Library services 20 35 13 16 17 0 0 20 80 10
2024 Administration and operations 18 34 25 12 9 0 1 18 82 310
2024 Human resources 20 29 24 16 10 0 0 20 80 170
2024 Financial management 17 35 25 11 11 0 0 17 83 105
2024 Procurement 24 16 22 27 11 0 0 24 76 30
2024 Real property 25 27 25 7 16 0 0 25 75 50
2024 Material management 28 19 36 7 10 0 0 28 72 10
2024 Information management 19 30 20 23 3 1 4 20 80 60
2024 Information technology 21 25 27 12 13 0 2 21 79 140
2024 Internal audit 0 35 31 11 23 0 0 0 100 15
2024 Evaluation 29 32 21 9 9 0 0 29 71 20
2024 Data sciences 24 32 30 8 4 1 1 25 75 130
2024 Policy 14 25 30 18 13 0 0 14 86 665
2024 Project management 13 31 22 20 12 1 1 13 87 185
2024 Other services to the public 25 37 14 8 17 0 0 25 75 45
2024 None of the above 18 30 26 13 13 1 0 18 82 150
2022 Client contact centre 20 25 25 18 11 0 0 30
2022 Federal regulators 12 32 26 10 15 0 5 40
2022 Compliance, inspection and enforcement 13 31 28 20 8 0 0 35
2022 Communications or public affairs 18 23 28 15 16 1 0 115
2022 Access to information and privacy 38 14 26 22 0 0 0 10
2022 Security 22 28 23 8 12 0 7 15
2022 Science and technology 18 29 27 14 11 1 0 920
2022 Library services 8 65 20 0 7 0 0 10
2022 Administration and operations 19 27 23 16 13 0 1 255
2022 Human resources 20 24 26 13 14 0 2 130
2022 Financial management 23 18 19 17 22 0 0 80
2022 Procurement 3 38 23 16 21 0 0 30
2022 Real property 15 31 26 12 13 0 3 35
2022 Material management 16 39 19 20 6 0 0 10
2022 Information management 23 23 15 16 13 2 8 40
2022 Information technology 21 33 29 6 11 0 0 125
2022 Internal audit 15 41 37 6 0 0 0 15
2022 Evaluation 44 21 24 5 5 0 0 15
2022 Data sciences 18 33 26 17 5 0 2 105
2022 Policy 11 25 26 20 17 0 1 520
2022 Project management 17 23 27 21 12 0 0 170
2022 Other services to the public 27 21 25 17 7 0 2 40
2022 None of the above 23 31 16 11 15 0 3 120
2020 Client contact centre 29 32 23 7 8 0 0 25
2020 Federal regulators 15 25 29 19 10 0 2 40
2020 Compliance, inspection and enforcement 28 36 26 7 3 0 0 30
2020 Communications or public affairs 12 20 40 17 11 0 0 95
2020 Security 16 35 26 15 9 0 0 10
2020 Science and technology 19 30 29 14 8 0 0 1035
2020 Library services 40 8 17 17 17 0 0 10
2020 Administration and operations 25 22 27 16 10 0 2 285
2020 Human resources 14 24 26 19 17 0 0 90
2020 Financial management 23 23 27 16 11 0 0 100
2020 Procurement 13 20 33 22 13 0 0 20
2020 Real property 19 21 34 23 3 0 0 30
2020 Material management 26 36 31 7 0 0 0 10
2020 Information management 32 31 15 10 10 0 2 60
2020 Information technology 18 26 30 16 9 0 1 110
2020 Internal audit 24 31 22 14 8 0 0 10
2020 Evaluation 0 45 27 9 18 0 0 10
2020 Data sciences 20 30 28 16 5 0 1 85
2020 Policy 14 23 27 19 17 0 0 485
2020 Project management 8 28 32 19 13 0 0 145
2020 Other services to the public 14 43 21 12 10 0 0 30
2020 None of the above 18 19 30 17 14 2 0 115
2019 Client contact centre 29 37 11 14 10 0 0 30
2019 Federal regulators 14 30 22 25 6 0 3 35
2019 Compliance, inspection and enforcement 29 12 30 6 24 0 0 15
2019 Communications or public affairs 20 38 20 12 9 1 0 100
2019 Access to information and privacy 47 16 22 0 15 0 0 15
2019 Security 27 36 19 6 12 0 0 15
2019 Science and technology 19 31 26 16 8 0 1 980
2019 Library services 48 26 17 8 0 0 0 10
2019 Administration and operations 22 27 27 11 10 0 2 270
2019 Human resources 18 28 24 17 11 0 1 110
2019 Financial management 21 25 31 9 11 2 0 105
2019 Procurement 19 15 31 22 13 0 0 35
2019 Real property 14 42 26 12 5 0 0 40
2019 Material management 20 6 45 23 7 0 0 10
2019 Information management 37 26 14 16 5 0 1 65
2019 Information technology 20 34 24 10 11 0 1 105
2019 Internal audit 13 13 58 15 0 0 0 15
2019 Data sciences 25 37 15 15 7 0 1 75
2019 Policy 13 31 26 18 11 0 0 410
2019 Project management 19 30 26 13 12 0 0 140
2019 Other services to the public 18 30 36 9 7 0 0 45
2019 None of the above 23 34 23 12 8 0 0 150

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 33 10 15 9 0 0 33 67 20
2024 Intelligence analysts 25 18 0 6 18 0 33 37 63 10
2024 Federal regulators 27 20 31 7 15 0 0 27 73 40
2024 Compliance, inspection and enforcement 42 35 11 8 4 0 0 42 58 25
2024 Communications or public affairs 14 22 26 14 23 0 1 14 86 125
2024 Security 27 31 21 10 11 0 0 27 73 30
2024 Science and technology 33 34 16 9 4 1 3 34 66 1035
2024 Library services 52 5 22 10 10 0 0 52 48 10
2024 Administration and operations 27 34 20 10 7 0 1 27 73 315
2024 Human resources 26 31 19 13 9 0 2 26 74 170
2024 Financial management 21 31 25 12 9 0 1 21 79 105
2024 Procurement 32 28 27 9 4 0 0 32 68 30
2024 Real property 28 29 16 16 9 0 2 29 71 50
2024 Material management 18 51 7 18 7 0 0 18 82 10
2024 Information management 32 24 20 17 4 0 4 33 67 60
2024 Information technology 38 20 20 11 6 0 4 40 60 140
2024 Internal audit 20 10 29 11 30 0 0 20 80 15
2024 Evaluation 53 32 5 5 5 0 0 53 47 20
2024 Data sciences 41 30 16 5 5 0 4 42 58 130
2024 Policy 16 26 26 17 15 0 0 17 83 665
2024 Project management 27 31 17 14 8 1 1 28 72 185
2024 Other services to the public 24 33 15 19 6 0 2 24 76 45
2024 None of the above 23 36 14 15 9 1 2 23 77 150
2022 Client contact centre 41 17 15 18 9 0 0 30
2022 Federal regulators 24 32 18 13 8 0 5 40
2022 Compliance, inspection and enforcement 29 40 13 12 3 0 3 35
2022 Communications or public affairs 19 25 24 11 20 0 0 115
2022 Access to information and privacy 13 50 17 20 0 0 0 10
2022 Security 30 28 19 8 8 0 7 15
2022 Science and technology 34 31 18 8 6 1 2 915
2022 Library services 58 42 0 0 0 0 0 10
2022 Administration and operations 29 24 22 13 8 0 3 250
2022 Human resources 31 23 22 12 10 0 2 130
2022 Financial management 22 23 18 17 19 0 1 80
2022 Procurement 20 21 33 12 10 0 3 30
2022 Real property 35 24 14 12 12 0 3 35
2022 Material management 45 27 0 12 6 0 10 10
2022 Information management 22 38 9 11 9 2 8 40
2022 Information technology 35 35 11 7 9 0 2 125
2022 Internal audit 20 50 23 8 0 0 0 15
2022 Evaluation 41 28 31 0 0 0 0 15
2022 Data sciences 31 36 15 10 4 1 2 105
2022 Policy 12 25 26 17 20 0 0 525
2022 Project management 23 34 21 14 9 0 0 170
2022 Other services to the public 32 25 19 11 4 0 8 40
2022 None of the above 28 29 18 9 10 1 5 120
2020 Client contact centre 50 27 8 12 3 0 0 25
2020 Federal regulators 25 37 20 5 12 0 2 40
2020 Compliance, inspection and enforcement 48 30 13 6 3 0 0 30
2020 Communications or public affairs 18 24 37 15 6 0 0 100
2020 Security 26 33 25 7 9 0 0 10
2020 Science and technology 32 37 18 8 4 1 1 1030
2020 Library services 40 26 8 0 26 0 0 10
2020 Administration and operations 27 30 25 9 7 0 3 280
2020 Human resources 21 28 21 15 14 0 1 90
2020 Financial management 23 32 16 19 8 0 1 95
2020 Procurement 26 20 28 9 13 4 0 20
2020 Real property 22 32 30 10 6 0 0 30
2020 Material management 41 33 8 18 0 0 0 10
2020 Information management 39 28 18 7 6 0 2 60
2020 Information technology 24 39 20 11 5 0 1 110
2020 Internal audit 40 30 22 0 8 0 0 10
2020 Evaluation 27 27 27 9 9 0 0 10
2020 Data sciences 28 37 22 7 4 1 1 85
2020 Policy 16 24 28 18 13 0 0 485
2020 Project management 18 31 28 13 9 0 1 145
2020 Other services to the public 34 31 16 10 6 0 3 30
2020 None of the above 21 33 18 16 6 4 3 115
2019 Client contact centre 18 38 25 10 6 0 3 30
2019 Federal regulators 26 37 15 15 6 0 3 35
2019 Compliance, inspection and enforcement 27 28 28 6 11 0 0 20
2019 Communications or public affairs 22 39 23 7 7 1 1 100
2019 Access to information and privacy 47 7 23 7 15 0 0 15
2019 Security 18 48 12 6 6 0 8 15
2019 Science and technology 34 32 19 9 4 0 1 975
2019 Library services 66 34 0 0 0 0 0 10
2019 Administration and operations 27 30 23 12 5 0 3 270
2019 Human resources 34 27 20 12 6 0 1 110
2019 Financial management 26 36 21 8 7 2 1 105
2019 Procurement 21 33 19 21 7 0 0 35
2019 Real property 26 50 15 5 5 0 0 40
2019 Material management 45 25 29 0 0 0 0 10
2019 Information management 52 22 18 5 4 0 0 60
2019 Information technology 31 33 22 4 8 0 2 105
2019 Internal audit 20 6 59 16 0 0 0 15
2019 Data sciences 40 26 19 9 4 0 1 75
2019 Policy 15 30 20 21 13 0 0 410
2019 Project management 22 34 21 14 9 0 0 140
2019 Other services to the public 45 23 21 9 3 0 0 45
2019 None of the above 32 31 23 10 4 0 1 150

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 28 27 18 9 0 0 18 82 20
2024 Intelligence analysts 21 9 5 6 26 0 33 31 69 10
2024 Federal regulators 30 20 30 3 13 3 2 32 68 40
2024 Compliance, inspection and enforcement 30 26 20 16 8 0 0 30 70 25
2024 Communications or public affairs 18 24 27 15 15 0 1 18 82 125
2024 Security 12 18 20 24 21 5 0 13 87 30
2024 Science and technology 20 25 24 14 14 1 2 20 80 1040
2024 Library services 20 18 5 23 34 0 0 20 80 10
2024 Administration and operations 31 22 21 11 11 1 3 32 68 310
2024 Human resources 25 24 22 14 15 0 0 25 75 170
2024 Financial management 31 31 20 8 10 0 0 31 69 105
2024 Procurement 28 22 34 10 4 0 2 29 71 30
2024 Real property 22 36 11 14 17 0 0 22 78 50
2024 Material management 28 18 19 18 17 0 0 28 72 10
2024 Information management 23 11 28 23 12 0 3 24 76 60
2024 Information technology 18 30 19 15 17 0 1 18 82 140
2024 Internal audit 0 30 24 23 23 0 0 0 100 15
2024 Evaluation 32 22 27 5 10 5 0 33 67 20
2024 Data sciences 31 24 19 13 6 1 6 34 66 130
2024 Policy 22 29 22 14 12 0 1 23 77 665
2024 Project management 16 27 24 17 14 1 2 17 83 185
2024 Other services to the public 34 14 25 12 15 0 0 34 66 45
2024 None of the above 20 18 28 14 14 2 4 21 79 150
2022 Client contact centre 24 26 15 17 19 0 0 30
2022 Federal regulators 21 14 28 20 12 0 5 40
2022 Compliance, inspection and enforcement 14 17 24 27 14 0 3 35
2022 Communications or public affairs 23 24 24 10 17 0 1 115
2022 Access to information and privacy 26 14 10 29 8 0 12 10
2022 Security 27 13 6 10 37 0 7 15
2022 Science and technology 18 23 22 17 18 1 2 920
2022 Library services 8 22 24 7 39 0 0 10
2022 Administration and operations 20 24 18 18 18 1 2 250
2022 Human resources 22 30 15 21 9 1 3 130
2022 Financial management 24 16 23 19 18 0 0 80
2022 Procurement 13 34 11 13 23 0 5 30
2022 Real property 18 19 29 14 16 0 3 35
2022 Material management 16 20 30 14 20 0 0 10
2022 Information management 12 24 18 15 18 5 8 40
2022 Information technology 18 29 30 11 11 0 2 130
2022 Internal audit 15 65 19 0 0 0 0 15
2022 Evaluation 38 11 28 5 17 0 0 15
2022 Data sciences 25 29 19 12 10 1 3 105
2022 Policy 18 22 26 17 15 1 1 520
2022 Project management 17 17 22 26 17 1 0 170
2022 Other services to the public 25 20 25 17 14 0 0 40
2022 None of the above 22 21 20 15 17 2 4 120
2020 Client contact centre 31 34 12 23 0 0 0 25
2020 Federal regulators 22 30 7 19 19 0 2 40
2020 Compliance, inspection and enforcement 41 22 20 7 10 0 0 30
2020 Communications or public affairs 20 24 29 19 8 1 0 100
2020 Security 34 17 17 7 25 0 0 10
2020 Science and technology 22 25 23 16 10 2 2 1030
2020 Library services 18 31 8 0 43 0 0 10
2020 Administration and operations 26 25 20 17 10 0 2 280
2020 Human resources 13 24 25 20 16 0 1 90
2020 Financial management 29 25 20 11 15 0 0 95
2020 Procurement 9 42 20 17 13 0 0 20
2020 Real property 22 23 19 20 16 0 0 30
2020 Material management 27 29 28 0 7 0 10 10
2020 Information management 14 31 22 13 19 0 2 60
2020 Information technology 17 23 25 20 14 0 1 105
2020 Internal audit 32 22 30 16 0 0 0 10
2020 Evaluation 9 36 18 27 9 0 0 10
2020 Data sciences 13 26 26 19 9 5 2 85
2020 Policy 19 25 24 17 14 1 0 485
2020 Project management 13 25 26 18 16 1 1 140
2020 Other services to the public 34 31 17 6 13 0 0 30
2020 None of the above 20 18 21 14 18 4 4 115
2019 Client contact centre 31 11 22 14 18 0 3 30
2019 Federal regulators 14 31 22 14 12 4 3 35
2019 Compliance, inspection and enforcement 27 28 16 6 22 0 0 20
2019 Communications or public affairs 27 30 19 9 11 3 2 100
2019 Access to information and privacy 16 8 38 0 38 0 0 15
2019 Security 0 36 19 19 19 0 8 15
2019 Science and technology 21 25 24 15 14 1 1 980
2019 Library services 17 39 18 17 8 0 0 10
2019 Administration and operations 28 24 20 13 13 0 2 265
2019 Human resources 19 18 25 21 14 0 2 105
2019 Financial management 24 22 22 14 15 2 1 105
2019 Procurement 14 29 29 20 8 0 0 35
2019 Real property 16 28 21 30 5 0 0 40
2019 Material management 13 12 13 39 23 0 0 10
2019 Information management 32 27 17 7 16 0 0 60
2019 Information technology 15 26 20 21 17 1 0 105
2019 Internal audit 15 34 32 18 0 0 0 10
2019 Data sciences 26 33 17 10 9 0 5 75
2019 Policy 21 30 20 18 9 1 0 410
2019 Project management 17 26 24 18 13 0 1 140
2019 Other services to the public 22 30 26 13 9 0 0 40
2019 None of the above 22 32 20 16 8 0 2 150

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 24 14 4 4 0 11 48 52 20
2024 Intelligence analysts 38 5 6 0 12 0 39 62 38 10
2024 Federal regulators 44 24 11 12 4 3 2 47 53 40
2024 Compliance, inspection and enforcement 58 25 4 4 4 0 5 61 39 25
2024 Communications or public affairs 37 26 17 7 10 0 3 38 62 125
2024 Security 54 28 6 2 4 0 6 57 43 30
2024 Science and technology 45 26 13 5 3 1 6 49 51 1040
2024 Library services 57 6 0 5 0 0 31 83 17 10
2024 Administration and operations 50 23 9 4 4 1 10 56 44 315
2024 Human resources 58 15 10 3 5 0 9 64 36 170
2024 Financial management 49 28 9 5 3 0 5 52 48 105
2024 Procurement 44 34 11 0 0 2 9 50 50 30
2024 Real property 48 24 11 8 4 0 6 51 49 50
2024 Material management 88 5 0 7 0 0 0 88 12 10
2024 Information management 46 30 11 3 1 2 7 50 50 60
2024 Information technology 54 21 10 3 4 1 7 59 41 140
2024 Internal audit 43 17 11 7 23 0 0 43 57 15
2024 Evaluation 61 11 5 14 0 0 9 67 33 20
2024 Data sciences 59 17 7 4 2 0 12 67 33 130
2024 Policy 35 29 18 9 5 0 3 36 64 660
2024 Project management 41 29 13 5 5 1 6 44 56 185
2024 Other services to the public 45 34 4 8 2 0 8 48 52 45
2024 None of the above 46 25 12 4 5 0 7 49 51 150
2022 Client contact centre 62 4 13 11 6 0 4 30
2022 Federal regulators 42 24 16 7 2 0 10 40
2022 Compliance, inspection and enforcement 57 16 9 10 6 0 3 35
2022 Communications or public affairs 42 26 14 11 7 0 0 115
2022 Access to information and privacy 64 8 0 20 0 0 8 10
2022 Security 25 40 10 0 12 0 13 15
2022 Science and technology 45 27 13 6 5 1 4 925
2022 Library services 66 18 0 0 0 0 16 10
2022 Administration and operations 42 22 13 8 7 0 7 250
2022 Human resources 53 20 12 9 3 0 3 130
2022 Financial management 37 20 23 4 11 0 5 80
2022 Procurement 27 30 10 12 8 3 10 30
2022 Real property 56 18 12 4 4 0 6 35
2022 Material management 36 30 6 6 0 0 21 10
2022 Information management 41 17 5 2 11 5 19 40
2022 Information technology 59 22 7 3 3 0 6 130
2022 Internal audit 42 45 6 0 0 0 8 15
2022 Evaluation 60 24 6 5 5 0 0 15
2022 Data sciences 46 29 11 3 1 0 11 105
2022 Policy 29 25 18 11 14 0 2 520
2022 Project management 41 24 18 8 6 1 2 170
2022 Other services to the public 56 23 4 8 2 0 6 40
2022 None of the above 43 20 17 5 7 0 7 120
2020 Client contact centre 56 29 4 4 3 0 4 25
2020 Federal regulators 42 27 12 5 9 0 5 40
2020 Compliance, inspection and enforcement 70 14 13 0 0 0 3 30
2020 Communications or public affairs 30 25 25 13 4 0 2 95
2020 Security 50 17 25 7 0 0 0 10
2020 Science and technology 42 27 15 7 4 1 4 1035
2020 Library services 40 25 17 8 9 0 0 10
2020 Administration and operations 43 28 15 7 4 0 3 280
2020 Human resources 37 23 18 14 5 0 2 90
2020 Financial management 35 23 24 6 9 0 3 100
2020 Procurement 37 33 9 9 13 0 0 20
2020 Real property 40 37 13 6 3 0 0 30
2020 Material management 60 14 0 0 0 0 26 10
2020 Information management 60 10 14 2 5 0 8 55
2020 Information technology 54 24 8 6 5 1 3 110
2020 Internal audit 56 0 29 8 0 0 8 10
2020 Evaluation 36 45 0 0 18 0 0 10
2020 Data sciences 41 28 16 6 2 0 7 85
2020 Policy 25 27 21 14 12 1 1 480
2020 Project management 35 26 16 14 5 0 3 145
2020 Other services to the public 50 23 10 13 0 0 5 30
2020 None of the above 36 24 19 9 7 2 3 115
2019 Client contact centre 44 23 16 7 6 0 3 30
2019 Federal regulators 37 37 5 12 3 4 3 35
2019 Compliance, inspection and enforcement 49 18 22 0 6 0 6 20
2019 Communications or public affairs 46 29 11 3 8 0 3 100
2019 Access to information and privacy 85 7 0 0 7 0 0 15
2019 Security 35 31 6 0 0 0 27 15
2019 Science and technology 46 27 15 6 3 0 3 980
2019 Library services 100 0 0 0 0 0 0 10
2019 Administration and operations 51 22 13 5 4 0 5 270
2019 Human resources 56 22 9 4 2 0 7 105
2019 Financial management 45 31 12 6 3 2 2 105
2019 Procurement 49 21 17 8 0 0 5 35
2019 Real property 65 18 0 12 0 0 5 35
2019 Material management 59 6 13 0 10 0 13 10
2019 Information management 55 28 7 1 0 0 9 65
2019 Information technology 54 21 15 2 0 2 6 105
2019 Internal audit 48 14 38 0 0 0 0 15
2019 Data sciences 55 24 8 3 0 0 10 75
2019 Policy 33 27 17 12 10 0 1 410
2019 Project management 39 28 17 10 4 0 3 140
2019 Other services to the public 55 20 20 2 0 0 3 45
2019 None of the above 52 24 9 6 3 1 6 150

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 18 8 5 34 0 0 34 66 20
2024 Intelligence analysts 22 17 6 6 17 0 33 32 68 10
2024 Federal regulators 36 18 23 4 16 3 0 37 63 40
2024 Compliance, inspection and enforcement 30 43 11 3 12 0 0 30 70 25
2024 Communications or public affairs 24 21 22 14 17 0 1 25 75 125
2024 Security 19 12 30 14 26 0 0 19 81 30
2024 Science and technology 27 33 20 10 8 0 1 27 73 1035
2024 Library services 45 16 18 0 10 0 10 51 49 10
2024 Administration and operations 36 25 15 11 12 0 1 36 64 310
2024 Human resources 36 18 19 11 15 0 0 36 64 170
2024 Financial management 33 23 21 10 12 0 0 33 67 105
2024 Procurement 39 14 15 18 10 0 4 41 59 30
2024 Real property 42 27 8 11 10 0 2 43 57 50
2024 Material management 12 43 26 12 7 0 0 12 88 10
2024 Information management 32 22 22 17 6 0 2 33 67 60
2024 Information technology 32 28 18 10 11 1 1 32 68 140
2024 Internal audit 6 47 12 0 35 0 0 6 94 15
2024 Evaluation 34 23 17 17 10 0 0 34 66 20
2024 Data sciences 32 29 17 12 7 0 3 33 67 130
2024 Policy 20 29 22 13 15 0 0 20 80 665
2024 Project management 25 26 18 11 18 2 1 25 75 185
2024 Other services to the public 30 33 14 12 11 0 0 30 70 45
2024 None of the above 23 23 22 12 18 0 1 24 76 150
2022 Client contact centre 42 16 12 10 20 0 0 30
2022 Federal regulators 19 31 30 3 15 0 2 40
2022 Compliance, inspection and enforcement 36 23 17 14 7 0 3 35
2022 Communications or public affairs 35 20 22 11 12 0 0 115
2022 Access to information and privacy 48 10 20 13 8 0 0 10
2022 Security 30 45 12 10 4 0 0 15
2022 Science and technology 30 32 19 10 9 0 1 920
2022 Library services 37 47 0 16 0 0 0 10
2022 Administration and operations 31 31 15 13 7 0 2 250
2022 Human resources 36 27 15 8 15 0 0 130
2022 Financial management 35 24 17 13 10 0 0 80
2022 Procurement 48 13 8 23 5 0 3 30
2022 Real property 50 25 11 10 4 0 0 35
2022 Material management 23 17 9 37 14 0 0 10
2022 Information management 26 42 6 6 9 2 8 40
2022 Information technology 40 26 18 6 9 0 1 130
2022 Internal audit 21 26 21 25 7 0 0 15
2022 Evaluation 49 18 22 5 5 0 0 15
2022 Data sciences 28 36 16 11 7 0 2 105
2022 Policy 20 25 22 16 17 0 0 525
2022 Project management 25 26 26 14 9 0 0 170
2022 Other services to the public 40 29 15 11 6 0 0 40
2022 None of the above 30 29 19 10 12 0 0 120
2020 Client contact centre 42 33 10 7 8 0 0 25
2020 Federal regulators 30 15 22 13 17 0 3 40
2020 Compliance, inspection and enforcement 51 27 18 3 0 0 0 30
2020 Communications or public affairs 24 29 21 16 11 0 0 100
2020 Security 9 50 25 16 0 0 0 10
2020 Science and technology 26 30 24 11 9 0 1 1035
2020 Library services 17 26 22 26 9 0 0 10
2020 Administration and operations 29 25 20 14 12 0 0 280
2020 Human resources 25 29 27 8 11 0 0 90
2020 Financial management 31 22 26 9 11 0 1 95
2020 Procurement 29 30 14 4 22 0 0 20
2020 Real property 32 29 32 3 3 0 0 30
2020 Material management 52 22 17 0 10 0 0 10
2020 Information management 30 28 23 5 9 0 5 55
2020 Information technology 33 25 24 11 5 0 1 110
2020 Internal audit 40 0 36 8 16 0 0 10
2020 Evaluation 45 18 18 0 18 0 0 10
2020 Data sciences 21 33 38 6 2 0 1 85
2020 Policy 17 22 26 16 18 0 0 485
2020 Project management 20 31 25 16 7 0 1 145
2020 Other services to the public 24 28 22 12 10 0 5 30
2020 None of the above 31 21 19 15 12 2 1 115
2019 Client contact centre 27 19 30 6 15 0 3 30
2019 Federal regulators 20 26 31 9 12 0 3 35
2019 Compliance, inspection and enforcement 22 27 29 11 11 0 0 20
2019 Communications or public affairs 33 35 15 6 10 0 1 100
2019 Access to information and privacy 54 16 7 7 16 0 0 15
2019 Security 31 38 18 6 6 0 0 15
2019 Science and technology 31 31 19 10 7 1 0 980
2019 Library services 49 26 17 8 0 0 0 10
2019 Administration and operations 34 27 19 9 10 0 1 270
2019 Human resources 46 28 15 5 4 0 1 110
2019 Financial management 37 25 21 7 10 0 0 105
2019 Procurement 36 31 16 17 0 0 0 35
2019 Real property 39 38 14 7 2 0 0 40
2019 Material management 45 6 49 0 0 0 0 10
2019 Information management 49 23 17 7 3 0 0 65
2019 Information technology 36 30 20 10 4 1 0 105
2019 Internal audit 44 8 31 16 0 0 0 15
2019 Data sciences 39 27 20 8 3 0 4 75
2019 Policy 19 31 22 16 12 0 0 410
2019 Project management 24 30 25 11 10 0 0 140
2019 Other services to the public 45 25 21 7 2 0 0 45
2019 None of the above 30 37 17 10 5 0 1 155

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 37 9 10 18 0 0 25 75 20
2024 Intelligence analysts 23 18 6 5 9 0 39 38 62 10
2024 Federal regulators 22 15 39 17 4 3 0 23 77 40
2024 Compliance, inspection and enforcement 50 31 8 4 8 0 0 50 50 25
2024 Communications or public affairs 25 28 23 14 9 0 1 25 75 125
2024 Security 22 28 13 18 19 0 0 22 78 30
2024 Science and technology 31 34 18 9 7 1 1 32 68 1040
2024 Library services 26 26 48 0 0 0 0 26 74 10
2024 Administration and operations 34 31 18 8 6 1 3 35 65 310
2024 Human resources 36 24 18 11 9 1 1 36 64 170
2024 Financial management 37 30 18 10 5 0 1 37 63 105
2024 Procurement 45 36 11 2 4 2 0 46 54 30
2024 Real property 28 28 20 7 15 0 2 29 71 50
2024 Material management 32 25 13 30 0 0 0 32 68 10
2024 Information management 23 36 24 13 2 0 2 24 76 60
2024 Information technology 34 31 21 5 6 2 1 35 65 140
2024 Internal audit 16 26 17 6 30 0 6 17 83 15
2024 Evaluation 36 20 28 7 5 5 0 38 62 20
2024 Data sciences 34 38 13 7 6 0 3 35 65 130
2024 Policy 22 32 22 12 11 0 1 22 78 665
2024 Project management 32 26 15 15 10 2 0 33 67 185
2024 Other services to the public 22 45 12 10 11 0 0 22 78 45
2024 None of the above 25 31 20 8 13 2 1 26 74 150
2022 Client contact centre 46 29 7 8 7 3 0 30
2022 Federal regulators 28 19 19 12 22 0 0 40
2022 Compliance, inspection and enforcement 30 24 22 9 8 0 6 35
2022 Communications or public affairs 29 31 17 10 13 1 0 115
2022 Access to information and privacy 65 8 14 0 0 0 13 10
2022 Security 30 36 12 17 4 0 0 15
2022 Science and technology 31 36 17 8 5 1 1 920
2022 Library services 7 45 15 10 23 0 0 10
2022 Administration and operations 35 33 18 5 5 1 3 250
2022 Human resources 37 32 17 6 6 1 2 130
2022 Financial management 30 28 21 8 9 1 2 80
2022 Procurement 50 22 18 4 4 0 3 30
2022 Real property 34 39 17 3 7 0 0 35
2022 Material management 54 20 8 6 12 0 0 10
2022 Information management 26 34 16 10 2 2 10 40
2022 Information technology 34 31 17 9 5 2 2 130
2022 Internal audit 28 22 18 8 24 0 0 15
2022 Evaluation 32 52 5 11 0 0 0 15
2022 Data sciences 41 23 17 9 5 0 5 105
2022 Policy 21 32 26 9 10 0 1 525
2022 Project management 26 34 18 13 7 1 1 170
2022 Other services to the public 45 30 10 13 2 0 0 40
2022 None of the above 27 34 15 10 5 2 6 120
2020 Client contact centre 41 28 27 4 0 0 0 25
2020 Federal regulators 25 38 17 14 2 2 2 40
2020 Compliance, inspection and enforcement 44 33 10 10 3 0 0 30
2020 Communications or public affairs 33 35 23 6 2 0 0 100
2020 Security 17 41 33 9 0 0 0 10
2020 Science and technology 32 39 18 6 3 1 1 1030
2020 Library services 17 40 26 8 9 0 0 10
2020 Administration and operations 40 34 14 6 4 1 0 285
2020 Human resources 30 34 25 6 2 2 1 90
2020 Financial management 40 42 13 5 1 0 0 100
2020 Procurement 50 30 5 11 4 0 0 20
2020 Real property 41 19 16 17 6 0 0 30
2020 Material management 41 21 21 18 0 0 0 10
2020 Information management 33 23 31 5 3 3 2 60
2020 Information technology 33 33 17 13 4 0 1 110
2020 Internal audit 39 31 22 8 0 0 0 10
2020 Evaluation 18 55 9 9 0 0 9 10
2020 Data sciences 36 33 19 8 0 3 2 85
2020 Policy 29 37 22 8 4 0 0 485
2020 Project management 21 42 18 15 1 0 3 145
2020 Other services to the public 35 36 15 6 8 0 0 30
2020 None of the above 37 30 14 10 4 1 4 115
2019 Client contact centre 16 27 24 26 7 0 0 30
2019 Federal regulators 15 32 37 8 6 0 3 35
2019 Compliance, inspection and enforcement 22 22 29 11 16 0 0 20
2019 Communications or public affairs 23 38 19 9 10 0 0 100
2019 Access to information and privacy 39 15 24 15 0 0 7 15
2019 Security 17 36 18 7 6 0 15 15
2019 Science and technology 28 38 20 8 5 1 1 980
2019 Library services 51 18 15 8 8 0 0 10
2019 Administration and operations 34 32 17 10 4 1 2 270
2019 Human resources 33 31 18 6 8 1 3 110
2019 Financial management 31 41 18 7 1 2 1 105
2019 Procurement 38 34 21 0 3 0 4 35
2019 Real property 41 26 25 3 5 0 0 40
2019 Material management 13 46 41 0 0 0 0 10
2019 Information management 37 31 21 4 7 0 0 65
2019 Information technology 25 34 20 17 4 0 0 105
2019 Internal audit 28 21 31 20 0 0 0 15
2019 Data sciences 31 35 19 8 3 3 1 75
2019 Policy 18 39 25 11 6 0 1 410
2019 Project management 28 29 29 10 4 0 0 140
2019 Other services to the public 28 54 10 2 7 0 0 45
2019 None of the above 32 30 22 7 5 1 2 150

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 35 10 19 5 0 0 31 69 20
2024 Intelligence analysts 22 14 20 5 6 0 33 32 68 10
2024 Federal regulators 21 23 35 7 11 3 0 22 78 40
2024 Compliance, inspection and enforcement 35 47 7 7 4 0 0 35 65 25
2024 Communications or public affairs 15 23 28 13 20 0 1 15 85 125
2024 Security 15 31 12 25 15 0 2 16 84 30
2024 Science and technology 29 33 20 7 7 1 2 30 70 1040
2024 Library services 27 10 16 46 0 0 0 27 73 10
2024 Administration and operations 27 33 22 11 5 1 1 28 72 315
2024 Human resources 27 37 16 10 11 0 1 27 73 170
2024 Financial management 25 43 15 11 6 0 0 25 75 105
2024 Procurement 29 43 15 4 6 2 0 30 70 30
2024 Real property 25 25 20 10 21 0 0 25 75 50
2024 Material management 33 25 7 29 7 0 0 33 67 10
2024 Information management 20 35 20 13 8 0 5 21 79 60
2024 Information technology 25 32 21 8 10 2 2 26 74 140
2024 Internal audit 32 11 17 10 30 0 0 32 68 15
2024 Evaluation 37 38 15 5 0 5 0 39 61 20
2024 Data sciences 27 43 15 8 4 1 1 27 73 130
2024 Policy 15 27 27 15 14 0 0 15 85 665
2024 Project management 23 34 19 9 14 2 1 24 76 185
2024 Other services to the public 26 36 27 4 7 0 0 26 74 45
2024 None of the above 22 33 22 9 11 1 2 23 77 150
2022 Client contact centre 42 23 22 0 13 0 0 30
2022 Federal regulators 19 40 12 15 11 0 3 40
2022 Compliance, inspection and enforcement 29 40 11 11 7 0 3 35
2022 Communications or public affairs 17 26 23 14 17 2 1 115
2022 Access to information and privacy 57 8 0 22 0 0 13 10
2022 Security 23 25 5 20 19 0 7 15
2022 Science and technology 28 34 19 11 6 1 1 920
2022 Library services 7 26 20 39 8 0 0 10
2022 Administration and operations 30 32 18 13 6 0 1 250
2022 Human resources 29 34 19 5 10 1 1 130
2022 Financial management 17 31 22 11 14 1 3 80
2022 Procurement 40 36 12 2 9 0 0 30
2022 Real property 30 39 14 7 10 0 0 35
2022 Material management 23 39 19 6 12 0 0 10
2022 Information management 15 23 23 14 10 2 12 40
2022 Information technology 20 43 17 13 6 0 2 125
2022 Internal audit 7 28 34 24 7 0 0 15
2022 Evaluation 39 37 24 0 0 0 0 15
2022 Data sciences 21 42 16 12 5 0 5 105
2022 Policy 15 32 26 16 10 0 0 525
2022 Project management 19 35 21 15 9 0 1 170
2022 Other services to the public 42 25 13 14 5 0 3 40
2022 None of the above 31 28 20 9 7 0 4 120
2020 Client contact centre 47 37 4 7 4 0 0 25
2020 Federal regulators 19 33 17 19 9 0 2 40
2020 Compliance, inspection and enforcement 34 36 17 4 9 0 0 30
2020 Communications or public affairs 22 44 24 5 4 0 1 100
2020 Security 43 17 24 8 9 0 0 10
2020 Science and technology 31 37 19 8 3 1 1 1035
2020 Library services 26 17 22 26 9 0 0 10
2020 Administration and operations 31 32 22 7 6 0 1 285
2020 Human resources 28 27 23 12 9 0 1 90
2020 Financial management 29 41 20 6 3 0 0 95
2020 Procurement 26 43 22 4 4 0 0 20
2020 Real property 20 41 25 4 9 0 0 30
2020 Material management 43 41 10 0 7 0 0 10
2020 Information management 39 33 12 8 7 0 2 60
2020 Information technology 24 31 22 16 6 0 1 110
2020 Internal audit 31 30 16 16 8 0 0 10
2020 Evaluation 45 36 9 0 0 0 9 10
2020 Data sciences 36 29 24 7 1 1 2 85
2020 Policy 23 34 27 11 6 0 0 485
2020 Project management 18 42 27 11 2 0 1 145
2020 Other services to the public 24 41 26 9 0 0 0 30
2020 None of the above 25 32 22 9 5 5 3 115
2019 Client contact centre 27 29 18 14 9 0 3 30
2019 Federal regulators 15 35 31 14 3 0 3 35
2019 Compliance, inspection and enforcement 17 51 10 22 0 0 0 20
2019 Communications or public affairs 18 48 18 8 8 0 0 100
2019 Access to information and privacy 55 16 15 7 7 0 0 15
2019 Security 25 36 12 19 0 0 8 15
2019 Science and technology 27 36 23 8 5 1 1 980
2019 Library services 32 27 33 8 0 0 0 10
2019 Administration and operations 29 33 23 10 4 0 1 270
2019 Human resources 26 30 22 13 7 1 2 110
2019 Financial management 37 33 16 11 2 2 0 105
2019 Procurement 27 29 16 21 3 0 4 35
2019 Real property 18 34 28 15 5 0 0 40
2019 Material management 26 39 23 13 0 0 0 10
2019 Information management 36 35 11 3 13 0 1 65
2019 Information technology 18 34 23 15 9 0 0 105
2019 Internal audit 13 21 36 22 8 0 0 15
2019 Data sciences 25 35 22 16 2 0 0 75
2019 Policy 15 32 31 13 8 0 0 410
2019 Project management 25 34 21 15 5 0 0 140
2019 Other services to the public 29 38 17 9 7 0 0 45
2019 None of the above 31 30 20 13 4 1 2 155

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 34 9 19 5 0 0 34 66 20
2024 Intelligence analysts 43 11 13 0 0 0 33 65 35 10
2024 Federal regulators 25 27 27 10 9 3 0 26 74 40
2024 Compliance, inspection and enforcement 46 29 21 4 0 0 0 46 54 25
2024 Communications or public affairs 18 35 22 11 14 0 0 18 82 125
2024 Security 38 27 6 9 18 0 2 39 61 30
2024 Science and technology 32 32 19 9 5 0 2 33 67 1040
2024 Library services 13 25 52 0 10 0 0 13 87 10
2024 Administration and operations 37 25 20 9 7 0 1 37 63 315
2024 Human resources 43 26 11 11 8 0 1 43 57 170
2024 Financial management 32 31 18 13 4 0 1 32 68 105
2024 Procurement 40 38 13 2 3 0 4 41 59 30
2024 Real property 25 23 21 13 17 2 0 26 74 50
2024 Material management 33 23 13 18 13 0 0 33 67 10
2024 Information management 27 27 19 7 15 0 4 28 72 60
2024 Information technology 31 27 18 10 9 2 3 33 67 140
2024 Internal audit 31 11 11 17 30 0 0 31 69 15
2024 Evaluation 38 40 16 5 0 0 0 38 62 20
2024 Data sciences 35 32 17 8 6 0 2 36 64 130
2024 Policy 22 27 22 13 15 0 0 22 78 665
2024 Project management 30 28 16 15 11 1 0 30 70 185
2024 Other services to the public 36 33 18 6 6 0 0 36 64 45
2024 None of the above 27 28 23 9 8 2 2 28 72 150
2022 Client contact centre 40 30 16 3 10 0 0 30
2022 Federal regulators 31 19 24 12 15 0 0 40
2022 Compliance, inspection and enforcement 40 23 11 8 10 3 5 35
2022 Communications or public affairs 29 28 21 10 11 1 0 115
2022 Access to information and privacy 78 15 0 7 0 0 0 10
2022 Security 29 18 33 10 4 0 7 15
2022 Science and technology 33 35 17 9 5 0 1 925
2022 Library services 33 22 38 7 0 0 0 10
2022 Administration and operations 35 32 17 9 6 0 1 250
2022 Human resources 32 26 25 11 6 0 0 130
2022 Financial management 25 33 13 15 11 0 3 80
2022 Procurement 44 26 25 3 0 0 3 30
2022 Real property 37 37 12 7 7 0 0 35
2022 Material management 32 20 11 25 12 0 0 10
2022 Information management 14 33 25 8 11 2 8 40
2022 Information technology 28 37 15 10 8 0 1 125
2022 Internal audit 28 32 18 15 7 0 0 15
2022 Evaluation 50 45 0 5 0 0 0 15
2022 Data sciences 30 31 19 12 4 0 4 105
2022 Policy 17 31 23 14 14 0 1 525
2022 Project management 26 32 21 12 9 0 0 170
2022 Other services to the public 30 41 17 9 2 0 0 40
2022 None of the above 38 19 16 15 8 0 3 120
2020 Client contact centre 46 16 21 8 3 6 0 25
2020 Federal regulators 24 36 19 12 7 0 2 40
2020 Compliance, inspection and enforcement 40 34 13 0 13 0 0 30
2020 Communications or public affairs 31 39 19 7 4 0 0 100
2020 Security 43 15 42 0 0 0 0 10
2020 Science and technology 34 37 18 6 4 1 1 1030
2020 Library services 26 22 26 17 9 0 0 10
2020 Administration and operations 29 36 18 9 7 0 0 280
2020 Human resources 31 22 23 19 4 0 1 90
2020 Financial management 43 34 17 4 3 0 0 100
2020 Procurement 52 34 5 5 5 0 0 20
2020 Real property 32 30 12 17 9 0 0 30
2020 Material management 57 15 0 10 18 0 0 10
2020 Information management 33 30 21 3 10 0 2 60
2020 Information technology 26 31 20 15 6 1 1 110
2020 Internal audit 31 39 6 8 16 0 0 10
2020 Evaluation 36 55 0 0 9 0 0 10
2020 Data sciences 28 40 17 7 5 0 2 85
2020 Policy 30 32 23 8 6 0 0 485
2020 Project management 22 39 23 13 3 0 1 145
2020 Other services to the public 31 23 26 13 5 2 0 30
2020 None of the above 35 28 19 9 6 1 2 115
2019 Client contact centre 27 17 18 19 13 0 5 30
2019 Federal regulators 29 35 25 8 0 0 3 35
2019 Compliance, inspection and enforcement 34 23 22 16 5 0 0 20
2019 Communications or public affairs 25 42 18 5 9 0 0 100
2019 Access to information and privacy 46 8 31 0 15 0 0 15
2019 Security 25 24 25 18 0 0 8 15
2019 Science and technology 32 33 20 9 5 0 1 980
2019 Library services 43 41 0 16 0 0 0 10
2019 Administration and operations 26 35 20 11 6 1 1 265
2019 Human resources 31 36 15 8 9 0 1 110
2019 Financial management 37 30 20 5 6 1 1 105
2019 Procurement 44 36 10 8 3 0 0 35
2019 Real property 28 34 21 8 10 0 0 40
2019 Material management 33 12 29 13 13 0 0 10
2019 Information management 31 28 26 9 6 0 0 65
2019 Information technology 24 32 16 16 13 0 0 105
2019 Internal audit 14 28 15 30 14 0 0 15
2019 Data sciences 23 40 21 9 5 0 1 75
2019 Policy 16 30 31 15 7 0 0 405
2019 Project management 29 31 20 14 6 0 0 140
2019 Other services to the public 31 28 20 14 7 0 0 45
2019 None of the above 35 28 18 13 5 0 2 155

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 18 28 6 10 0 0 38 62 20
2024 Intelligence analysts 46 14 7 0 0 0 33 69 31 10
2024 Federal regulators 41 24 24 5 4 3 0 42 58 40
2024 Compliance, inspection and enforcement 33 44 8 7 4 4 0 34 66 25
2024 Communications or public affairs 44 25 8 13 10 0 0 44 56 125
2024 Security 22 45 13 9 9 0 2 23 77 30
2024 Science and technology 40 28 17 6 7 1 1 41 59 1040
2024 Library services 47 22 20 0 10 0 0 47 53 10
2024 Administration and operations 44 27 13 9 5 1 1 45 55 315
2024 Human resources 48 21 10 7 12 1 1 49 51 170
2024 Financial management 49 20 11 12 6 1 1 50 50 105
2024 Procurement 27 52 12 7 2 0 0 27 73 30
2024 Real property 45 23 7 7 16 0 2 46 54 50
2024 Material management 33 24 19 10 13 0 0 33 67 10
2024 Information management 30 40 16 3 9 0 3 31 69 60
2024 Information technology 50 27 8 5 5 1 3 53 47 140
2024 Internal audit 48 11 11 5 25 0 0 48 52 15
2024 Evaluation 68 27 0 0 0 5 0 71 29 20
2024 Data sciences 56 20 11 6 3 0 3 58 42 130
2024 Policy 46 26 11 9 7 0 0 46 54 665
2024 Project management 41 23 16 7 12 1 1 42 58 185
2024 Other services to the public 53 20 12 12 0 3 0 55 45 45
2024 None of the above 44 21 15 7 9 2 2 46 54 150
2022 Client contact centre 46 17 21 9 4 3 0 30
2022 Federal regulators 33 29 20 9 10 0 0 40
2022 Compliance, inspection and enforcement 54 13 22 3 8 0 0 35
2022 Communications or public affairs 55 20 11 4 10 0 0 115
2022 Access to information and privacy 72 21 0 7 0 0 0 10
2022 Security 38 26 19 8 10 0 0 15
2022 Science and technology 42 30 14 6 6 0 1 925
2022 Library services 34 32 18 16 0 0 0 10
2022 Administration and operations 46 27 11 6 7 0 3 250
2022 Human resources 47 26 13 9 5 0 1 130
2022 Financial management 33 27 15 11 10 0 3 80
2022 Procurement 55 19 10 10 2 0 3 30
2022 Real property 51 27 7 7 8 0 0 35
2022 Material management 23 29 6 36 6 0 0 10
2022 Information management 50 18 5 10 4 5 8 40
2022 Information technology 48 27 15 6 2 0 2 125
2022 Internal audit 35 51 8 6 0 0 0 15
2022 Evaluation 54 35 11 0 0 0 0 15
2022 Data sciences 46 21 13 7 9 0 4 105
2022 Policy 43 28 13 8 7 1 0 525
2022 Project management 41 32 10 8 8 0 1 170
2022 Other services to the public 53 21 13 11 3 0 0 40
2022 None of the above 36 30 15 7 9 1 3 120
2020 Client contact centre 36 33 19 7 4 0 0 25
2020 Federal regulators 41 28 10 10 9 0 2 40
2020 Compliance, inspection and enforcement 65 21 7 0 7 0 0 30
2020 Communications or public affairs 49 19 14 11 6 0 1 95
2020 Security 33 24 34 9 0 0 0 10
2020 Science and technology 44 30 14 6 5 1 0 1025
2020 Library services 40 17 8 17 17 0 0 10
2020 Administration and operations 44 26 16 7 6 1 0 285
2020 Human resources 33 33 14 10 9 0 1 90
2020 Financial management 44 29 19 5 4 0 0 100
2020 Procurement 61 22 9 5 4 0 0 20
2020 Real property 51 20 6 10 14 0 0 30
2020 Material management 60 19 14 7 0 0 0 10
2020 Information management 44 27 13 8 7 0 2 60
2020 Information technology 44 27 12 10 7 0 0 110
2020 Internal audit 54 22 8 0 8 8 0 10
2020 Evaluation 55 9 18 0 0 0 18 10
2020 Data sciences 47 27 13 6 5 0 1 85
2020 Policy 48 28 14 4 5 1 0 485
2020 Project management 36 33 17 10 4 0 0 145
2020 Other services to the public 52 21 13 8 5 2 0 30
2020 None of the above 48 25 11 11 3 2 0 115
2019 Client contact centre 26 16 28 13 11 4 3 30
2019 Federal regulators 34 20 31 9 3 0 3 35
2019 Compliance, inspection and enforcement 33 29 27 11 0 0 0 20
2019 Communications or public affairs 50 26 10 4 9 0 1 100
2019 Access to information and privacy 31 7 47 0 15 0 0 15
2019 Security 34 27 26 6 7 0 0 15
2019 Science and technology 42 26 16 10 6 0 1 980
2019 Library services 69 15 0 8 8 0 0 10
2019 Administration and operations 43 22 18 10 6 0 2 270
2019 Human resources 50 21 15 6 8 0 0 110
2019 Financial management 48 24 15 9 2 2 0 105
2019 Procurement 50 31 11 3 5 0 0 35
2019 Real property 62 21 3 8 5 2 0 35
2019 Material management 39 6 13 29 13 0 0 10
2019 Information management 50 31 8 6 5 0 0 60
2019 Information technology 43 20 18 11 7 1 0 105
2019 Internal audit 29 29 36 6 0 0 0 15
2019 Data sciences 42 18 26 10 3 0 0 75
2019 Policy 43 29 15 5 6 0 0 410
2019 Project management 40 30 14 12 4 0 0 140
2019 Other services to the public 55 19 16 0 11 0 0 45
2019 None of the above 49 26 11 8 4 0 2 155

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 33 0 6 0 0 0 61 39 15
2024 Intelligence analysts 30 23 14 0 0 0 33 45 55 10
2024 Federal regulators 47 27 19 0 4 3 0 49 51 40
2024 Compliance, inspection and enforcement 59 17 9 11 4 0 0 59 41 25
2024 Communications or public affairs 47 30 11 6 7 0 0 47 53 125
2024 Security 53 10 5 9 15 0 8 58 42 30
2024 Science and technology 48 26 14 6 4 0 1 49 51 1040
2024 Library services 42 47 0 0 10 0 0 42 58 10
2024 Administration and operations 49 26 14 3 5 0 4 51 49 310
2024 Human resources 57 15 13 6 7 0 2 58 42 170
2024 Financial management 67 13 10 3 5 1 1 68 32 105
2024 Procurement 52 33 4 9 2 0 0 52 48 30
2024 Real property 47 22 12 8 9 2 0 48 52 50
2024 Material management 40 25 13 22 0 0 0 40 60 10
2024 Information management 45 19 17 5 12 0 3 46 54 60
2024 Information technology 50 30 10 3 3 1 3 52 48 140
2024 Internal audit 52 24 11 0 7 0 6 56 44 15
2024 Evaluation 34 31 14 12 5 5 0 35 65 20
2024 Data sciences 41 29 15 6 8 0 1 42 58 130
2024 Policy 46 29 13 6 6 0 1 46 54 665
2024 Project management 45 23 19 7 6 1 0 45 55 185
2024 Other services to the public 55 19 18 6 3 0 0 55 45 45
2024 None of the above 49 31 10 4 3 0 3 50 50 150
2022 Client contact centre 48 33 9 0 10 0 0 30
2022 Federal regulators 47 35 7 2 7 0 3 40
2022 Compliance, inspection and enforcement 67 18 6 6 0 0 3 35
2022 Communications or public affairs 41 31 14 9 5 1 0 115
2022 Access to information and privacy 93 0 7 0 0 0 0 10
2022 Security 58 17 11 14 0 0 0 15
2022 Science and technology 43 28 17 6 4 0 1 925
2022 Library services 38 32 7 22 0 0 0 10
2022 Administration and operations 52 27 12 3 3 1 2 250
2022 Human resources 51 24 15 8 2 0 1 130
2022 Financial management 52 23 12 5 6 0 3 80
2022 Procurement 66 11 12 3 0 0 8 30
2022 Real property 59 27 6 5 3 0 0 35
2022 Material management 66 0 27 6 0 0 0 10
2022 Information management 30 34 16 3 7 3 8 40
2022 Information technology 57 21 15 4 2 0 1 125
2022 Internal audit 47 26 19 0 0 0 8 15
2022 Evaluation 55 28 16 0 0 0 0 15
2022 Data sciences 37 36 15 3 6 0 2 105
2022 Policy 47 25 17 6 5 0 0 525
2022 Project management 44 29 12 9 5 0 1 170
2022 Other services to the public 63 19 15 0 3 0 0 40
2022 None of the above 46 30 9 6 7 0 2 120
2020 Client contact centre 21 31 25 19 4 0 0 25
2020 Federal regulators 29 26 22 10 11 0 2 40
2020 Compliance, inspection and enforcement 43 41 7 0 6 0 3 30
2020 Communications or public affairs 26 35 19 14 5 0 1 100
2020 Security 34 24 25 8 9 0 0 10
2020 Science and technology 25 30 28 10 6 0 0 1030
2020 Library services 8 40 26 17 9 0 0 10
2020 Administration and operations 26 32 23 13 5 0 1 285
2020 Human resources 24 34 26 9 8 0 0 90
2020 Financial management 37 31 19 8 5 0 0 95
2020 Procurement 45 20 22 13 0 0 0 20
2020 Real property 24 31 22 6 17 0 0 30
2020 Material management 38 36 10 17 0 0 0 10
2020 Information management 23 35 26 11 3 0 2 60
2020 Information technology 38 24 19 9 9 0 0 110
2020 Internal audit 31 36 24 0 8 0 0 10
2020 Evaluation 9 27 45 9 9 0 0 10
2020 Data sciences 31 29 22 9 8 0 1 85
2020 Policy 23 29 24 15 9 0 0 485
2020 Project management 23 33 25 10 8 0 0 145
2020 Other services to the public 31 30 27 11 0 0 0 30
2020 None of the above 38 23 23 10 3 2 0 115

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 30 14 16 13 0 0 27 73 20
2024 Intelligence analysts 27 15 19 0 5 0 33 41 59 10
2024 Federal regulators 30 32 26 5 5 3 0 31 69 40
2024 Compliance, inspection and enforcement 50 17 14 11 7 0 0 50 50 25
2024 Communications or public affairs 26 28 19 14 11 1 0 26 74 125
2024 Security 25 39 30 4 0 0 2 26 74 30
2024 Science and technology 36 33 16 7 5 1 2 37 63 1035
2024 Library services 44 13 32 0 10 0 0 44 56 10
2024 Administration and operations 32 34 19 7 7 0 1 32 68 315
2024 Human resources 46 34 9 6 3 0 2 47 53 170
2024 Financial management 32 33 22 5 6 0 2 33 67 105
2024 Procurement 30 14 37 9 9 0 0 30 70 30
2024 Real property 38 31 15 10 6 0 0 38 62 50
2024 Material management 31 51 7 12 0 0 0 31 69 10
2024 Information management 24 37 22 9 6 0 3 24 76 60
2024 Information technology 32 34 21 8 3 1 2 33 67 140
2024 Internal audit 16 47 11 5 20 0 0 16 84 15
2024 Evaluation 38 30 21 5 5 0 0 38 62 20
2024 Data sciences 35 31 24 4 3 2 1 36 64 130
2024 Policy 32 30 21 9 8 0 0 32 68 665
2024 Project management 34 30 19 10 6 1 1 34 66 185
2024 Other services to the public 42 27 18 6 6 2 0 43 57 45
2024 None of the above 37 33 17 6 5 1 2 38 62 150
2022 Client contact centre 40 27 11 9 13 0 0 25
2022 Federal regulators 31 41 16 7 3 0 2 40
2022 Compliance, inspection and enforcement 45 25 15 11 0 0 3 35
2022 Communications or public affairs 26 29 28 9 7 1 0 115
2022 Access to information and privacy 78 8 6 7 0 0 0 10
2022 Security 37 44 6 6 8 0 0 15
2022 Science and technology 34 32 20 8 4 1 1 920
2022 Library services 23 35 22 13 7 0 0 10
2022 Administration and operations 33 34 20 8 5 0 1 250
2022 Human resources 45 28 15 6 5 0 1 125
2022 Financial management 34 28 25 7 4 0 3 75
2022 Procurement 19 30 31 11 9 0 0 30
2022 Real property 40 36 12 0 9 0 2 35
2022 Material management 24 46 8 17 6 0 0 10
2022 Information management 23 25 23 15 2 5 8 40
2022 Information technology 43 30 13 9 3 0 1 125
2022 Internal audit 42 45 6 8 0 0 0 15
2022 Evaluation 55 11 18 11 5 0 0 15
2022 Data sciences 32 40 19 4 1 0 4 105
2022 Policy 28 30 21 13 6 0 1 525
2022 Project management 33 32 22 8 4 0 1 170
2022 Other services to the public 34 31 18 9 5 2 0 40
2022 None of the above 35 31 12 9 9 0 4 120
2020 Client contact centre 53 24 17 7 0 0 0 25
2020 Federal regulators 26 35 22 12 0 0 5 40
2020 Compliance, inspection and enforcement 37 36 23 0 3 0 0 30
2020 Communications or public affairs 29 39 20 9 1 1 0 95
2020 Security 35 26 25 7 8 0 0 10
2020 Science and technology 26 39 22 9 4 0 0 1030
2020 Library services 18 22 34 8 17 0 0 10
2020 Administration and operations 31 34 22 8 4 0 0 285
2020 Human resources 31 23 19 19 8 0 0 90
2020 Financial management 36 35 18 4 7 0 0 95
2020 Procurement 26 33 15 13 13 0 0 20
2020 Real property 32 36 12 11 9 0 0 30
2020 Material management 26 38 19 10 7 0 0 10
2020 Information management 29 37 19 10 3 0 2 60
2020 Information technology 30 38 17 11 4 0 1 110
2020 Internal audit 50 25 17 8 0 0 0 10
2020 Evaluation 36 18 27 9 9 0 0 10
2020 Data sciences 36 33 21 6 2 0 1 85
2020 Policy 25 29 24 17 5 0 0 485
2020 Project management 21 33 25 10 11 0 1 145
2020 Other services to the public 32 28 33 6 0 0 0 30
2020 None of the above 34 29 19 12 4 0 2 115
2019 Client contact centre 36 18 26 7 9 0 6 30
2019 Federal regulators 31 31 17 11 3 4 3 35
2019 Compliance, inspection and enforcement 34 39 22 0 5 0 0 20
2019 Communications or public affairs 40 36 15 6 3 0 1 100
2019 Access to information and privacy 46 31 16 0 7 0 0 15
2019 Security 50 20 18 12 0 0 0 15
2019 Science and technology 35 33 19 9 3 0 1 970
2019 Library services 36 48 0 8 8 0 0 10
2019 Administration and operations 35 39 13 9 2 0 1 270
2019 Human resources 40 28 18 6 8 1 1 110
2019 Financial management 48 32 10 4 5 0 1 105
2019 Procurement 20 36 16 16 13 0 0 30
2019 Real property 43 34 11 8 5 0 0 40
2019 Material management 32 52 10 7 0 0 0 10
2019 Information management 37 28 23 8 2 0 2 60
2019 Information technology 33 37 16 7 6 0 1 105
2019 Internal audit 20 51 23 7 0 0 0 15
2019 Data sciences 35 28 23 6 5 1 1 75
2019 Policy 30 32 21 11 7 0 0 410
2019 Project management 33 32 23 10 1 0 0 140
2019 Other services to the public 44 25 18 9 4 0 0 45
2019 None of the above 37 36 16 7 2 1 2 150

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 17 4 4 26 0 15 40 60 20
2024 Intelligence analysts 29 6 14 0 18 0 33 44 56 10
2024 Federal regulators 48 16 12 7 14 3 0 50 50 40
2024 Compliance, inspection and enforcement 65 8 4 0 23 0 0 65 35 25
2024 Communications or public affairs 43 16 13 5 22 0 2 44 56 125
2024 Security 49 10 14 8 10 0 9 53 47 30
2024 Science and technology 49 23 13 6 7 0 2 50 50 1035
2024 Library services 25 19 34 0 12 0 10 28 72 10
2024 Administration and operations 45 18 14 6 12 1 5 47 53 310
2024 Human resources 43 18 14 6 13 0 6 46 54 170
2024 Financial management 46 16 13 11 13 0 1 47 53 105
2024 Procurement 44 17 5 17 11 0 7 47 53 30
2024 Real property 54 16 13 5 10 0 2 55 45 50
2024 Material management 58 0 24 18 0 0 0 58 42 10
2024 Information management 40 20 15 10 12 0 3 42 58 60
2024 Information technology 40 23 11 7 14 1 4 41 59 140
2024 Internal audit 27 12 25 17 12 0 6 29 71 15
2024 Evaluation 42 9 16 11 22 0 0 42 58 20
2024 Data sciences 43 21 13 5 13 0 6 46 54 130
2024 Policy 35 17 16 12 17 0 4 36 64 665
2024 Project management 32 19 16 8 22 1 4 33 67 185
2024 Other services to the public 41 19 20 7 12 0 2 41 59 45
2024 None of the above 34 26 14 5 18 0 3 35 65 150
2022 Client contact centre 62 15 11 3 9 0 0 30
2022 Federal regulators 43 21 16 7 9 0 4 40
2022 Compliance, inspection and enforcement 52 26 10 3 5 0 4 35
2022 Communications or public affairs 61 15 15 4 3 1 1 115
2022 Access to information and privacy 71 0 0 20 0 0 8 10
2022 Security 28 40 10 4 8 4 7 15
2022 Science and technology 53 25 12 4 4 1 1 925
2022 Library services 53 26 21 0 0 0 0 10
2022 Administration and operations 48 25 11 6 6 1 3 250
2022 Human resources 55 14 11 8 9 1 2 130
2022 Financial management 44 23 8 11 10 1 2 80
2022 Procurement 51 24 12 4 10 0 0 30
2022 Real property 58 28 4 7 3 0 0 35
2022 Material management 46 20 16 18 0 0 0 10
2022 Information management 39 29 14 2 5 2 10 40
2022 Information technology 59 15 11 6 8 0 2 130
2022 Internal audit 26 13 35 0 26 0 0 15
2022 Evaluation 61 17 12 0 11 0 0 15
2022 Data sciences 49 24 12 4 7 0 5 105
2022 Policy 46 24 13 7 7 0 3 520
2022 Project management 50 23 11 6 9 0 1 170
2022 Other services to the public 70 22 0 0 5 0 2 40
2022 None of the above 45 24 12 9 7 0 3 120
2020 Client contact centre 54 16 26 0 0 0 4 25
2020 Federal regulators 41 38 12 7 2 0 0 40
2020 Compliance, inspection and enforcement 60 30 7 4 0 0 0 30
2020 Communications or public affairs 52 22 15 8 0 0 2 95
2020 Security 56 27 0 17 0 0 0 10
2020 Science and technology 45 34 14 4 2 0 1 1030
2020 Library services 34 40 26 0 0 0 0 10
2020 Administration and operations 49 27 12 6 2 1 3 280
2020 Human resources 38 37 18 5 1 0 1 85
2020 Financial management 48 32 14 3 2 0 1 95
2020 Procurement 52 31 4 0 9 4 0 20
2020 Real property 62 19 13 6 0 0 0 30
2020 Material management 55 26 19 0 0 0 0 10
2020 Information management 53 30 8 5 2 0 2 55
2020 Information technology 53 27 13 4 1 0 2 110
2020 Internal audit 46 38 0 16 0 0 0 10
2020 Evaluation 55 27 9 0 9 0 0 10
2020 Data sciences 49 30 14 2 2 0 2 85
2020 Policy 37 30 21 7 3 0 1 485
2020 Project management 47 31 14 5 2 0 1 145
2020 Other services to the public 49 29 19 3 0 0 0 30
2020 None of the above 40 32 21 2 3 1 3 115
2019 Client contact centre 51 23 11 5 6 0 3 30
2019 Federal regulators 38 35 17 3 3 0 3 35
2019 Compliance, inspection and enforcement 55 16 16 7 5 0 0 20
2019 Communications or public affairs 69 19 6 4 1 0 1 100
2019 Access to information and privacy 84 8 7 0 0 0 0 15
2019 Security 44 12 38 6 0 0 0 15
2019 Science and technology 56 25 11 4 3 0 1 970
2019 Library services 43 40 8 9 0 0 0 10
2019 Administration and operations 64 18 8 5 2 1 1 270
2019 Human resources 69 15 6 6 0 1 3 105
2019 Financial management 63 23 6 2 2 2 2 100
2019 Procurement 62 28 8 0 0 0 3 35
2019 Real property 61 24 10 5 0 0 0 40
2019 Material management 39 39 0 0 23 0 0 10
2019 Information management 53 22 11 3 10 0 1 60
2019 Information technology 64 16 13 3 2 0 1 105
2019 Internal audit 28 43 7 8 15 0 0 15
2019 Data sciences 49 30 14 4 2 0 0 75
2019 Policy 51 27 12 6 3 0 0 410
2019 Project management 54 21 14 6 4 0 1 140
2019 Other services to the public 61 19 17 0 2 0 0 45
2019 None of the above 60 23 12 4 1 0 1 150

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 35 0 8 9 0 6 45 55 20
2024 Intelligence analysts 43 12 6 0 5 0 33 65 35 10
2024 Federal regulators 37 25 21 5 5 3 4 40 60 40
2024 Compliance, inspection and enforcement 52 36 4 4 0 0 4 54 46 25
2024 Communications or public affairs 49 32 9 4 6 0 1 49 51 125
2024 Security 59 28 11 2 0 0 0 59 41 30
2024 Science and technology 44 31 15 5 3 0 1 45 55 1035
2024 Library services 52 20 17 0 0 0 10 58 42 10
2024 Administration and operations 45 32 10 5 6 0 1 46 54 310
2024 Human resources 49 29 9 4 5 1 3 51 49 170
2024 Financial management 41 29 18 5 6 0 0 41 59 105
2024 Procurement 48 30 8 9 4 0 0 48 52 30
2024 Real property 53 22 11 8 6 0 0 53 47 50
2024 Material management 36 40 7 10 7 0 0 36 64 10
2024 Information management 51 25 12 2 6 0 3 53 47 60
2024 Information technology 47 32 8 7 4 1 2 48 52 140
2024 Internal audit 48 41 6 0 5 0 0 48 52 15
2024 Evaluation 48 38 9 0 0 5 0 50 50 20
2024 Data sciences 48 31 11 3 3 1 3 50 50 130
2024 Policy 43 34 12 6 5 0 1 43 57 660
2024 Project management 39 32 13 9 6 1 1 39 61 185
2024 Other services to the public 57 17 15 8 4 0 0 57 43 45
2024 None of the above 35 36 13 9 6 0 1 35 65 150
2022 Client contact centre 52 28 6 7 6 0 0 30
2022 Federal regulators 38 26 22 7 5 0 2 40
2022 Compliance, inspection and enforcement 46 27 11 0 13 0 3 35
2022 Communications or public affairs 47 34 9 6 5 0 1 115
2022 Access to information and privacy 79 21 0 0 0 0 0 10
2022 Security 32 50 14 0 4 0 0 15
2022 Science and technology 41 31 15 8 4 0 1 925
2022 Library services 37 39 23 0 0 0 0 10
2022 Administration and operations 43 35 12 6 4 0 1 250
2022 Human resources 59 23 7 5 5 0 1 130
2022 Financial management 52 33 9 5 0 0 2 80
2022 Procurement 43 44 7 0 7 0 0 30
2022 Real property 61 27 6 3 2 0 0 35
2022 Material management 74 11 8 6 0 0 0 10
2022 Information management 47 28 9 5 0 2 8 40
2022 Information technology 59 30 4 3 2 0 1 130
2022 Internal audit 37 39 24 0 0 0 0 15
2022 Evaluation 49 46 5 0 0 0 0 15
2022 Data sciences 38 33 14 8 4 0 3 105
2022 Policy 43 37 11 4 3 0 2 525
2022 Project management 43 32 13 6 5 0 1 170
2022 Other services to the public 47 44 9 0 0 0 0 40
2022 None of the above 42 31 13 5 5 1 3 120
2020 Client contact centre 25 18 38 15 4 0 0 25
2020 Federal regulators 26 41 26 5 2 0 0 40
2020 Compliance, inspection and enforcement 31 32 29 7 0 0 0 30
2020 Communications or public affairs 36 33 22 5 4 0 0 100
2020 Security 37 19 35 9 0 0 0 10
2020 Science and technology 26 38 23 8 5 0 0 1025
2020 Library services 17 17 57 8 0 0 0 10
2020 Administration and operations 36 35 18 6 4 0 1 285
2020 Human resources 30 40 15 12 2 0 1 85
2020 Financial management 33 44 17 2 2 0 1 100
2020 Procurement 33 41 13 4 4 4 0 20
2020 Real property 37 38 15 7 3 0 0 30
2020 Material management 23 53 24 0 0 0 0 10
2020 Information management 34 40 15 5 3 0 3 60
2020 Information technology 31 40 19 6 3 0 0 110
2020 Internal audit 46 24 22 0 8 0 0 10
2020 Evaluation 36 36 18 9 0 0 0 10
2020 Data sciences 27 51 10 5 7 0 0 85
2020 Policy 22 37 24 10 6 0 0 485
2020 Project management 28 37 19 12 4 0 0 140
2020 Other services to the public 41 18 32 6 3 0 0 30
2020 None of the above 35 40 20 3 3 0 0 115

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 24 4 0 14 0 0 58 42 20
2024 Intelligence analysts 55 0 0 7 0 0 38 89 11 10
2024 Federal regulators 67 11 4 0 2 3 13 79 21 40
2024 Compliance, inspection and enforcement 77 8 4 0 0 0 11 87 13 25
2024 Communications or public affairs 69 12 4 1 6 2 5 74 26 125
2024 Security 70 21 0 0 4 0 6 74 26 30
2024 Science and technology 74 10 3 1 1 1 11 84 16 1040
2024 Library services 69 0 8 13 0 0 10 77 23 10
2024 Administration and operations 65 14 3 1 3 0 13 75 25 310
2024 Human resources 69 9 5 2 2 2 11 80 20 170
2024 Financial management 72 10 4 2 0 0 11 82 18 105
2024 Procurement 60 29 4 0 0 0 6 64 36 30
2024 Real property 73 11 3 2 2 0 9 80 20 50
2024 Material management 75 25 0 0 0 0 0 75 25 10
2024 Information management 62 11 5 2 4 3 13 74 26 60
2024 Information technology 71 10 1 3 3 2 10 81 19 140
2024 Internal audit 69 7 0 0 0 0 24 91 9 15
2024 Evaluation 69 16 6 0 5 0 5 72 28 20
2024 Data sciences 67 10 3 1 3 2 15 81 19 130
2024 Policy 66 10 3 3 4 1 13 77 23 665
2024 Project management 58 13 6 3 2 2 15 71 29 185
2024 Other services to the public 80 15 0 0 0 0 5 84 16 45
2024 None of the above 61 13 5 2 4 2 12 71 29 150

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 14 4 10 32 0 0 39 61 20
2024 Intelligence analysts 29 8 6 13 5 0 38 47 53 10
2024 Federal regulators 67 9 6 0 4 3 11 78 22 40
2024 Compliance, inspection and enforcement 70 7 7 4 4 0 8 75 25 25
2024 Communications or public affairs 61 11 9 3 11 1 4 64 36 125
2024 Security 41 35 8 3 7 0 6 43 57 30
2024 Science and technology 70 11 5 2 3 1 9 77 23 1035
2024 Library services 58 18 13 0 10 0 0 58 42 10
2024 Administration and operations 54 17 7 3 8 0 10 60 40 310
2024 Human resources 62 9 7 5 5 2 11 71 29 170
2024 Financial management 63 12 9 4 4 0 8 69 31 105
2024 Procurement 60 18 7 4 5 0 6 64 36 30
2024 Real property 68 10 3 2 8 0 9 74 26 50
2024 Material management 69 13 18 0 0 0 0 69 31 10
2024 Information management 59 11 8 4 5 3 10 68 32 60
2024 Information technology 59 15 8 5 4 1 9 65 35 140
2024 Internal audit 63 7 0 0 0 0 30 90 10 15
2024 Evaluation 70 10 11 0 5 0 5 74 26 20
2024 Data sciences 63 13 3 4 3 3 12 73 27 130
2024 Policy 56 13 7 5 8 1 11 63 37 660
2024 Project management 47 14 12 6 7 2 12 54 46 185
2024 Other services to the public 66 13 13 0 2 0 5 70 30 45
2024 None of the above 52 16 8 3 8 2 11 60 40 150

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 86 0 4 10 0 0 0 86 14 20
2024 Intelligence analysts 59 0 0 0 0 0 41 100 0 10
2024 Federal regulators 65 17 2 2 2 5 6 73 27 40
2024 Compliance, inspection and enforcement 70 15 0 4 0 4 7 79 21 25
2024 Communications or public affairs 73 11 8 2 1 1 4 77 23 125
2024 Security 72 10 0 6 9 0 2 74 26 30
2024 Science and technology 74 10 5 2 3 2 4 79 21 1040
2024 Library services 84 5 0 0 10 0 0 84 16 10
2024 Administration and operations 67 11 5 5 6 1 6 72 28 315
2024 Human resources 64 10 9 5 5 1 6 68 32 170
2024 Financial management 78 3 3 4 7 2 3 81 19 105
2024 Procurement 56 27 5 5 4 2 2 58 42 30
2024 Real property 65 11 2 4 11 4 3 70 30 50
2024 Material management 76 10 7 7 0 0 0 76 24 10
2024 Information management 69 18 1 3 1 0 7 74 26 60
2024 Information technology 72 12 3 2 3 3 5 78 22 140
2024 Internal audit 58 13 5 7 0 0 17 70 30 15
2024 Evaluation 71 15 0 5 0 5 5 79 21 20
2024 Data sciences 75 9 6 3 1 1 6 80 20 130
2024 Policy 68 12 6 3 5 2 5 73 27 665
2024 Project management 67 11 5 2 7 1 7 72 28 185
2024 Other services to the public 70 15 0 6 2 0 6 75 25 45
2024 None of the above 67 11 5 4 4 0 9 73 27 150
2022 Client contact centre 79 7 0 3 4 0 6 30
2022 Federal regulators 72 12 4 2 6 2 2 40
2022 Compliance, inspection and enforcement 76 10 5 0 3 0 6 35
2022 Communications or public affairs 79 9 4 1 3 0 4 115
2022 Access to information and privacy 86 6 0 0 0 0 7 10
2022 Security 82 6 0 0 0 0 13 15
2022 Science and technology 77 10 3 2 3 1 4 925
2022 Library services 80 13 0 7 0 0 0 10
2022 Administration and operations 73 10 4 4 2 3 4 250
2022 Human resources 79 8 3 1 2 1 6 130
2022 Financial management 72 15 1 5 1 3 2 80
2022 Procurement 76 12 3 0 0 5 5 30
2022 Real property 76 9 2 5 5 0 2 35
2022 Material management 92 0 0 8 0 0 0 10
2022 Information management 66 9 2 3 0 5 15 40
2022 Information technology 78 11 2 3 1 2 3 125
2022 Internal audit 61 32 0 0 0 0 8 15
2022 Evaluation 82 13 0 0 5 0 0 15
2022 Data sciences 77 5 4 5 4 1 4 105
2022 Policy 72 11 5 3 3 2 4 525
2022 Project management 74 7 6 3 2 2 6 170
2022 Other services to the public 73 15 10 0 0 2 0 40
2022 None of the above 65 16 6 2 7 2 3 115
2020 Client contact centre 64 15 16 4 0 0 0 25
2020 Federal regulators 63 17 3 7 10 0 0 40
2020 Compliance, inspection and enforcement 76 11 0 7 7 0 0 30
2020 Communications or public affairs 77 12 4 0 4 0 3 100
2020 Security 81 10 0 0 0 0 9 10
2020 Science and technology 79 9 4 1 3 1 3 1025
2020 Library services 65 17 9 8 0 0 0 10
2020 Administration and operations 78 8 7 2 3 0 2 280
2020 Human resources 67 11 3 3 6 0 9 90
2020 Financial management 84 7 5 1 0 1 1 95
2020 Procurement 82 9 5 0 0 4 0 20
2020 Real property 74 17 0 6 3 0 0 30
2020 Material management 74 16 0 10 0 0 0 10
2020 Information management 77 14 0 0 3 0 7 60
2020 Information technology 78 11 3 2 2 1 3 110
2020 Internal audit 92 0 0 0 8 0 0 10
2020 Evaluation 82 9 0 0 0 0 9 10
2020 Data sciences 75 10 7 1 1 0 5 85
2020 Policy 82 7 3 2 2 1 3 485
2020 Project management 79 8 5 2 2 0 4 145
2020 Other services to the public 73 14 3 0 5 3 2 30
2020 None of the above 81 6 6 2 1 1 3 115
2019 Client contact centre 63 11 4 4 8 4 6 30
2019 Federal regulators 50 21 9 6 11 0 3 35
2019 Compliance, inspection and enforcement 73 11 5 5 5 0 0 20
2019 Communications or public affairs 79 7 4 3 6 1 1 100
2019 Access to information and privacy 45 7 8 16 16 0 7 15
2019 Security 69 6 0 12 13 0 0 15
2019 Science and technology 75 12 5 3 2 1 1 980
2019 Library services 61 16 15 8 0 0 0 10
2019 Administration and operations 70 12 7 5 5 0 2 270
2019 Human resources 70 12 8 4 2 0 4 110
2019 Financial management 73 11 5 2 1 1 7 105
2019 Procurement 85 10 5 0 0 0 0 35
2019 Real property 76 12 7 0 2 3 0 40
2019 Material management 74 13 0 0 13 0 0 10
2019 Information management 75 9 4 3 5 0 3 60
2019 Information technology 69 17 4 4 3 0 3 105
2019 Internal audit 58 13 0 14 7 0 8 15
2019 Data sciences 73 8 10 4 1 2 1 70
2019 Policy 75 10 6 3 3 0 2 410
2019 Project management 72 14 6 2 3 1 2 140
2019 Other services to the public 83 4 2 7 5 0 0 45
2019 None of the above 74 12 4 4 4 0 2 150

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 73 22 5 0 0 0 0 73 27 20
2024 Intelligence analysts 49 12 0 0 6 0 33 73 27 10
2024 Federal regulators 56 33 9 0 0 3 0 58 42 40
2024 Compliance, inspection and enforcement 49 31 12 4 0 0 4 51 49 25
2024 Communications or public affairs 65 25 7 1 1 1 0 65 35 125
2024 Security 64 20 8 6 0 0 2 65 35 30
2024 Science and technology 62 23 8 3 2 0 2 63 37 1040
2024 Library services 60 16 14 0 0 0 10 67 33 10
2024 Administration and operations 55 24 9 4 4 0 3 57 43 315
2024 Human resources 64 15 10 3 2 1 4 68 32 170
2024 Financial management 65 17 8 6 2 0 3 66 34 105
2024 Procurement 66 26 4 2 2 0 0 66 34 30
2024 Real property 59 20 9 4 7 0 0 59 41 50
2024 Material management 65 18 0 17 0 0 0 65 35 10
2024 Information management 72 19 3 2 1 0 3 75 25 60
2024 Information technology 59 29 6 3 0 1 3 62 38 140
2024 Internal audit 33 31 19 6 5 0 6 35 65 15
2024 Evaluation 66 34 0 0 0 0 0 66 34 20
2024 Data sciences 68 21 6 2 1 0 3 70 30 130
2024 Policy 59 21 11 4 2 0 3 60 40 665
2024 Project management 57 20 7 8 4 1 4 60 40 185
2024 Other services to the public 48 30 15 5 0 0 2 49 51 45
2024 None of the above 60 22 7 4 3 0 5 63 37 150
2022 Client contact centre 69 12 3 9 4 0 3 30
2022 Federal regulators 59 20 12 2 5 0 2 40
2022 Compliance, inspection and enforcement 69 22 6 0 3 0 0 35
2022 Communications or public affairs 67 23 5 1 3 0 2 115
2022 Access to information and privacy 85 7 0 0 0 0 8 10
2022 Security 67 29 0 0 0 0 4 15
2022 Science and technology 66 22 6 2 2 1 2 925
2022 Library services 65 27 8 0 0 0 0 10
2022 Administration and operations 62 22 8 5 0 1 3 250
2022 Human resources 80 8 2 4 1 1 4 130
2022 Financial management 69 14 12 3 1 0 1 80
2022 Procurement 56 28 6 0 5 0 5 30
2022 Real property 67 23 2 8 0 0 0 35
2022 Material management 70 21 8 0 0 0 0 10
2022 Information management 43 19 25 0 0 5 8 40
2022 Information technology 74 16 6 2 0 0 2 125
2022 Internal audit 55 32 6 0 0 0 8 15
2022 Evaluation 59 31 5 0 5 0 0 15
2022 Data sciences 71 15 5 2 3 0 4 105
2022 Policy 63 23 8 2 2 0 2 525
2022 Project management 64 22 8 2 2 0 1 170
2022 Other services to the public 70 26 0 2 0 2 0 40
2022 None of the above 58 19 12 3 6 0 3 115
2020 Client contact centre 64 20 12 0 0 0 4 25
2020 Federal regulators 53 19 13 5 8 0 3 40
2020 Compliance, inspection and enforcement 61 23 6 4 3 3 0 30
2020 Communications or public affairs 57 29 4 7 0 0 2 100
2020 Security 55 19 9 8 0 0 9 10
2020 Science and technology 65 23 7 3 1 0 2 1030
2020 Library services 40 51 0 8 0 0 0 10
2020 Administration and operations 65 21 8 4 1 0 1 285
2020 Human resources 59 20 11 2 2 0 6 85
2020 Financial management 70 20 4 3 2 0 1 95
2020 Procurement 82 4 0 13 0 0 0 20
2020 Real property 58 22 9 7 3 0 0 30
2020 Material management 73 17 10 0 0 0 0 10
2020 Information management 70 16 8 0 3 0 3 60
2020 Information technology 73 17 4 4 1 0 2 110
2020 Internal audit 84 8 0 0 0 0 8 10
2020 Evaluation 45 45 9 0 0 0 0 10
2020 Data sciences 73 18 9 1 0 0 0 85
2020 Policy 71 19 5 2 1 0 1 480
2020 Project management 70 20 6 3 1 0 0 145
2020 Other services to the public 76 13 6 0 3 0 2 30
2020 None of the above 66 20 7 1 4 0 2 115
2019 Client contact centre 48 23 18 4 3 0 3 30
2019 Federal regulators 53 19 14 8 0 0 6 35
2019 Compliance, inspection and enforcement 49 45 5 0 0 0 0 20
2019 Communications or public affairs 69 21 4 4 1 0 1 100
2019 Access to information and privacy 46 15 7 16 16 0 0 15
2019 Security 49 26 12 0 13 0 0 15
2019 Science and technology 58 28 10 2 2 0 1 980
2019 Library services 40 44 16 0 0 0 0 10
2019 Administration and operations 48 26 16 3 6 0 1 270
2019 Human resources 56 25 13 4 2 0 1 110
2019 Financial management 63 22 9 1 1 1 4 105
2019 Procurement 55 35 5 3 3 0 0 35
2019 Real property 75 7 10 8 0 0 0 35
2019 Material management 32 42 13 13 0 0 0 10
2019 Information management 65 19 11 0 4 0 0 65
2019 Information technology 57 25 11 3 4 0 0 105
2019 Internal audit 64 15 7 15 0 0 0 15
2019 Data sciences 68 19 5 6 0 0 1 70
2019 Policy 59 27 8 3 2 0 1 410
2019 Project management 60 23 11 3 1 1 0 140
2019 Other services to the public 58 17 20 2 2 0 0 45
2019 None of the above 60 26 9 3 0 1 1 150

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 64 4 14 11 6 0 0 64 36 15
2024 Intelligence analysts 59 8 0 0 0 0 33 88 12 10
2024 Federal regulators 57 22 7 2 9 3 0 58 42 40
2024 Compliance, inspection and enforcement 50 32 11 4 0 0 4 52 48 25
2024 Communications or public affairs 59 23 9 2 6 0 0 59 41 125
2024 Security 45 11 18 10 14 0 2 46 54 30
2024 Science and technology 64 17 8 5 4 0 2 65 35 1040
2024 Library services 70 5 0 14 10 0 0 70 30 10
2024 Administration and operations 58 19 7 6 6 0 3 60 40 315
2024 Human resources 60 16 7 5 8 0 4 62 38 170
2024 Financial management 58 21 8 4 7 0 2 59 41 105
2024 Procurement 63 13 13 5 6 0 0 63 37 30
2024 Real property 58 15 10 4 11 0 2 59 41 50
2024 Material management 45 22 19 0 7 7 0 49 51 10
2024 Information management 66 17 4 7 1 0 4 69 31 60
2024 Information technology 66 17 5 5 2 2 4 70 30 140
2024 Internal audit 59 5 7 23 0 0 6 63 37 15
2024 Evaluation 65 14 16 5 0 0 0 65 35 20
2024 Data sciences 74 8 6 5 4 1 3 77 23 130
2024 Policy 57 19 8 6 7 0 3 59 41 660
2024 Project management 57 16 8 6 8 1 5 60 40 185
2024 Other services to the public 64 11 9 4 4 0 8 70 30 45
2024 None of the above 60 15 7 5 7 1 6 64 36 150
2022 Client contact centre 63 14 13 3 4 0 3 30
2022 Federal regulators 59 19 12 5 3 0 2 40
2022 Compliance, inspection and enforcement 65 30 3 0 3 0 0 35
2022 Communications or public affairs 65 20 8 2 4 1 2 115
2022 Access to information and privacy 86 0 6 0 0 0 7 10
2022 Security 49 34 5 8 4 0 0 15
2022 Science and technology 65 18 6 4 4 1 2 925
2022 Library services 62 23 7 0 7 0 0 10
2022 Administration and operations 63 15 7 8 2 1 4 255
2022 Human resources 74 13 3 2 4 1 4 130
2022 Financial management 67 15 7 2 7 0 1 80
2022 Procurement 76 14 0 5 0 0 5 30
2022 Real property 65 15 5 5 10 0 0 35
2022 Material management 65 10 19 0 6 0 0 10
2022 Information management 53 21 7 4 2 2 11 40
2022 Information technology 71 18 5 1 3 0 2 130
2022 Internal audit 49 43 0 0 0 0 8 15
2022 Evaluation 73 17 5 0 5 0 0 15
2022 Data sciences 71 9 6 4 5 1 5 105
2022 Policy 58 22 9 5 5 0 1 525
2022 Project management 66 16 7 3 6 1 1 170
2022 Other services to the public 65 16 10 5 2 2 0 40
2022 None of the above 49 25 10 6 6 0 3 120
2020 Client contact centre 60 30 6 0 0 0 4 25
2020 Federal regulators 47 22 12 9 7 0 2 40
2020 Compliance, inspection and enforcement 55 17 16 3 9 0 0 30
2020 Communications or public affairs 64 17 12 2 2 0 2 100
2020 Security 45 19 18 9 0 0 9 10
2020 Science and technology 66 18 6 5 3 0 2 1030
2020 Library services 40 43 0 9 8 0 0 10
2020 Administration and operations 66 17 9 3 5 0 0 285
2020 Human resources 58 22 7 2 6 0 5 90
2020 Financial management 70 10 15 2 2 0 1 95
2020 Procurement 78 4 9 4 4 0 0 20
2020 Real property 70 12 3 7 8 0 0 30
2020 Material management 74 0 10 7 10 0 0 10
2020 Information management 75 13 4 0 5 0 3 60
2020 Information technology 69 14 8 3 4 0 2 110
2020 Internal audit 62 14 8 0 8 0 8 10
2020 Evaluation 50 40 10 0 0 0 0 10
2020 Data sciences 73 13 7 3 1 1 1 85
2020 Policy 69 17 6 4 3 0 1 485
2020 Project management 67 21 10 1 1 0 0 145
2020 Other services to the public 73 6 3 7 8 0 2 30
2020 None of the above 66 19 6 4 3 0 2 115
2019 Client contact centre 40 33 12 7 4 0 4 30
2019 Federal regulators 49 19 12 6 11 0 3 35
2019 Compliance, inspection and enforcement 45 17 16 16 5 0 0 20
2019 Communications or public affairs 54 30 4 4 7 0 1 100
2019 Access to information and privacy 38 0 23 32 7 0 0 15
2019 Security 50 24 0 6 20 0 0 15
2019 Science and technology 59 21 10 4 4 0 1 980
2019 Library services 52 0 23 24 0 0 0 10
2019 Administration and operations 58 18 8 8 7 0 1 270
2019 Human resources 68 15 7 9 0 0 2 105
2019 Financial management 64 21 7 3 3 1 2 105
2019 Procurement 82 15 0 3 0 0 0 35
2019 Real property 87 6 5 0 0 3 0 40
2019 Material management 26 35 13 13 13 0 0 10
2019 Information management 72 13 3 4 6 0 1 65
2019 Information technology 62 17 9 5 5 1 0 105
2019 Internal audit 62 0 16 6 16 0 0 15
2019 Data sciences 63 24 3 4 4 1 1 70
2019 Policy 57 20 12 6 4 0 1 410
2019 Project management 56 18 12 9 4 1 0 135
2019 Other services to the public 70 6 13 7 5 0 0 45
2019 None of the above 68 13 7 6 4 1 1 150

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 67 9 0 5 0 0 19 83 17 20
2024 Intelligence analysts 35 6 0 0 6 0 53 74 26 10
2024 Federal regulators 55 12 12 2 2 3 15 66 34 40
2024 Compliance, inspection and enforcement 72 4 8 0 0 0 16 85 15 25
2024 Communications or public affairs 62 17 6 2 1 0 12 71 29 125
2024 Security 75 3 9 3 2 0 7 81 19 30
2024 Science and technology 67 14 5 1 1 0 12 76 24 1040
2024 Library services 68 12 0 0 0 0 21 85 15 10
2024 Administration and operations 56 8 3 3 2 0 29 78 22 315
2024 Human resources 59 8 5 4 1 1 22 76 24 170
2024 Financial management 62 12 3 3 4 1 16 74 26 105
2024 Procurement 65 13 2 2 0 0 18 79 21 30
2024 Real property 54 7 8 6 4 0 22 69 31 50
2024 Material management 88 0 0 0 0 0 12 100 0 10
2024 Information management 64 12 4 0 0 0 19 80 20 60
2024 Information technology 66 12 4 1 1 1 15 79 21 140
2024 Internal audit 42 16 19 0 5 0 17 51 49 15
2024 Evaluation 45 22 5 5 0 0 23 59 41 20
2024 Data sciences 59 8 3 2 0 1 27 81 19 130
2024 Policy 54 13 7 3 1 0 23 70 30 665
2024 Project management 51 12 7 2 1 1 26 70 30 185
2024 Other services to the public 61 4 4 0 2 0 29 85 15 45
2024 None of the above 56 11 6 2 1 0 24 73 27 150
2022 Client contact centre 58 10 0 3 0 0 28 25
2022 Federal regulators 46 20 8 7 0 0 19 40
2022 Compliance, inspection and enforcement 62 14 7 0 0 0 17 35
2022 Communications or public affairs 58 11 4 0 1 1 25 115
2022 Access to information and privacy 86 6 0 0 0 0 7 10
2022 Security 67 6 4 0 0 0 23 15
2022 Science and technology 67 12 4 1 1 0 14 925
2022 Library services 35 22 0 0 0 0 42 10
2022 Administration and operations 58 12 5 1 0 0 24 250
2022 Human resources 59 10 4 1 1 1 24 130
2022 Financial management 56 7 5 5 2 1 24 80
2022 Procurement 68 0 9 5 0 0 18 30
2022 Real property 64 10 9 2 0 0 15 35
2022 Material management 57 0 0 14 0 0 29 10
2022 Information management 50 11 9 3 0 2 24 40
2022 Information technology 74 10 0 1 0 0 15 130
2022 Internal audit 54 21 0 0 0 0 26 15
2022 Evaluation 77 0 5 7 5 0 6 15
2022 Data sciences 59 7 6 0 1 0 27 105
2022 Policy 55 12 5 2 1 0 24 525
2022 Project management 65 14 5 2 1 1 12 170
2022 Other services to the public 58 17 2 0 0 0 23 40
2022 None of the above 56 11 4 0 2 0 27 120
2020 Client contact centre 66 4 6 4 0 0 20 25
2020 Federal regulators 52 21 5 7 2 0 12 40
2020 Compliance, inspection and enforcement 57 12 3 0 0 3 24 30
2020 Communications or public affairs 57 12 6 1 1 0 24 100
2020 Security 45 10 17 0 0 0 28 10
2020 Science and technology 67 15 5 1 1 0 12 1035
2020 Library services 65 26 0 0 0 0 9 10
2020 Administration and operations 59 8 3 3 2 1 25 285
2020 Human resources 46 12 13 2 0 0 27 90
2020 Financial management 67 8 3 0 1 1 20 100
2020 Procurement 67 9 9 0 0 0 16 20
2020 Real property 63 22 0 3 3 0 9 30
2020 Material management 50 14 10 0 0 0 26 10
2020 Information management 51 14 6 0 2 0 28 55
2020 Information technology 71 8 3 0 1 0 18 110
2020 Internal audit 46 6 16 0 0 0 32 10
2020 Evaluation 50 30 0 0 0 0 20 10
2020 Data sciences 65 9 4 0 1 0 21 85
2020 Policy 63 11 5 2 0 1 18 485
2020 Project management 65 12 5 3 1 0 13 145
2020 Other services to the public 75 5 0 3 4 0 14 30
2020 None of the above 60 14 4 1 2 0 19 115
2019 Client contact centre 52 11 6 6 0 0 26 30
2019 Federal regulators 45 15 12 0 0 4 25 35
2019 Compliance, inspection and enforcement 49 17 0 0 0 0 34 20
2019 Communications or public affairs 64 11 4 1 1 0 19 100
2019 Access to information and privacy 62 7 0 16 0 0 15 15
2019 Security 62 6 6 0 0 0 25 15
2019 Science and technology 66 13 6 1 1 0 13 970
2019 Library services 24 23 0 0 0 0 53 10
2019 Administration and operations 59 7 5 2 2 0 25 265
2019 Human resources 56 14 5 3 2 0 21 105
2019 Financial management 60 18 5 3 1 1 12 105
2019 Procurement 69 12 8 3 0 0 8 35
2019 Real property 67 5 5 0 7 0 16 35
2019 Material management 48 7 20 13 0 0 13 10
2019 Information management 63 9 7 1 0 0 20 60
2019 Information technology 54 10 10 4 2 0 20 105
2019 Internal audit 64 22 0 0 0 0 14 15
2019 Data sciences 66 8 0 0 1 0 24 75
2019 Policy 60 16 4 1 1 0 18 410
2019 Project management 61 12 9 0 0 1 17 135
2019 Other services to the public 64 9 0 2 0 0 24 40
2019 None of the above 62 11 5 1 1 1 19 150

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 67 18 9 6 0 0 0 67 33 20
2024 Intelligence analysts 47 6 0 0 6 0 41 79 21 10
2024 Federal regulators 69 15 7 0 2 3 4 73 27 40
2024 Compliance, inspection and enforcement 49 23 24 0 0 0 4 51 49 25
2024 Communications or public affairs 74 16 3 1 4 0 2 76 24 125
2024 Security 60 26 7 0 5 0 2 62 38 30
2024 Science and technology 74 15 4 1 1 1 6 79 21 1035
2024 Library services 79 10 0 0 0 0 10 88 12 10
2024 Administration and operations 70 16 4 1 2 1 6 75 25 315
2024 Human resources 71 13 3 4 1 1 8 77 23 170
2024 Financial management 73 11 6 2 0 1 7 79 21 105
2024 Procurement 74 10 9 0 0 0 7 79 21 30
2024 Real property 63 23 4 2 2 0 6 67 33 50
2024 Material management 87 13 0 0 0 0 0 87 13 10
2024 Information management 72 14 5 2 0 0 8 78 22 60
2024 Information technology 67 20 4 2 0 1 6 72 28 140
2024 Internal audit 28 43 7 0 5 0 17 33 67 15
2024 Evaluation 80 16 0 0 0 0 4 83 17 20
2024 Data sciences 68 17 4 2 0 0 8 75 25 130
2024 Policy 69 16 7 2 1 0 5 73 27 660
2024 Project management 64 17 7 1 3 1 7 70 30 185
2024 Other services to the public 59 22 4 3 2 0 10 66 34 45
2024 None of the above 69 11 6 2 1 1 10 77 23 150
2022 Client contact centre 69 21 0 0 3 0 7 25
2022 Federal regulators 56 27 5 8 0 0 5 40
2022 Compliance, inspection and enforcement 70 22 5 0 0 0 3 35
2022 Communications or public affairs 72 16 5 0 1 1 5 115
2022 Access to information and privacy 86 6 0 0 0 0 7 10
2022 Security 74 15 0 0 0 0 11 15
2022 Science and technology 76 13 3 1 1 1 6 925
2022 Library services 94 6 0 0 0 0 0 10
2022 Administration and operations 65 16 6 1 0 0 10 250
2022 Human resources 79 7 3 1 0 1 9 130
2022 Financial management 77 15 0 0 1 3 5 80
2022 Procurement 79 13 3 0 0 0 5 30
2022 Real property 83 15 2 0 0 0 0 35
2022 Material management 81 11 0 8 0 0 0 10
2022 Information management 68 14 5 0 0 2 11 40
2022 Information technology 82 11 2 1 1 0 3 130
2022 Internal audit 78 7 0 0 0 0 15 15
2022 Evaluation 78 22 0 0 0 0 0 15
2022 Data sciences 76 11 4 2 0 0 6 105
2022 Policy 68 17 6 1 1 0 7 525
2022 Project management 70 17 7 1 2 0 4 170
2022 Other services to the public 65 26 2 4 3 0 0 40
2022 None of the above 65 14 4 3 1 0 12 120
2020 Client contact centre 59 16 17 0 0 0 8 25
2020 Federal regulators 63 26 7 2 0 0 2 40
2020 Compliance, inspection and enforcement 63 13 17 7 0 0 0 30
2020 Communications or public affairs 68 20 7 0 0 0 4 100
2020 Security 68 15 9 0 0 0 9 10
2020 Science and technology 78 13 4 1 0 0 3 1035
2020 Library services 60 40 0 0 0 0 0 10
2020 Administration and operations 75 12 5 1 0 0 7 285
2020 Human resources 71 16 5 2 1 0 5 90
2020 Financial management 78 14 3 2 0 0 2 100
2020 Procurement 78 13 4 0 0 4 0 20
2020 Real property 79 9 9 0 3 0 0 30
2020 Material management 79 11 10 0 0 0 0 10
2020 Information management 68 16 2 2 3 0 10 60
2020 Information technology 71 18 2 3 1 0 5 110
2020 Internal audit 77 8 0 0 0 0 16 10
2020 Evaluation 73 27 0 0 0 0 0 10
2020 Data sciences 79 11 6 1 0 0 3 85
2020 Policy 71 20 4 1 1 1 2 485
2020 Project management 66 19 8 4 0 0 4 145
2020 Other services to the public 71 15 14 0 0 0 0 30
2020 None of the above 75 12 4 3 0 2 4 115
2019 Client contact centre 61 17 11 7 0 0 4 30
2019 Federal regulators 51 31 9 0 0 4 6 35
2019 Compliance, inspection and enforcement 49 34 17 0 0 0 0 20
2019 Communications or public affairs 81 12 1 0 1 0 5 100
2019 Access to information and privacy 78 0 7 0 0 0 15 15
2019 Security 56 32 0 0 6 0 6 15
2019 Science and technology 78 12 4 2 0 0 3 980
2019 Library services 68 24 8 0 0 0 0 10
2019 Administration and operations 77 13 2 2 1 0 6 270
2019 Human resources 78 10 5 1 2 0 4 105
2019 Financial management 74 13 5 1 2 1 4 105
2019 Procurement 66 22 7 0 3 0 3 35
2019 Real property 77 15 3 0 0 0 5 40
2019 Information management 77 9 4 0 0 0 10 65
2019 Information technology 75 16 6 0 1 0 2 105
2019 Internal audit 100 0 0 0 0 0 0 15
2019 Data sciences 77 12 4 0 0 0 7 75
2019 Policy 72 17 6 0 0 0 4 410
2019 Project management 74 13 8 0 1 1 3 140
2019 Other services to the public 66 18 9 0 3 0 5 45
2019 None of the above 77 9 3 2 1 1 6 150

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 21 8 4 16 0 0 51 49 20
2024 Intelligence analysts 53 5 0 0 0 0 41 91 9 10
2024 Federal regulators 70 12 5 5 6 3 0 72 28 40
2024 Compliance, inspection and enforcement 75 17 0 4 0 0 4 78 22 25
2024 Communications or public affairs 58 17 7 6 10 1 2 59 41 125
2024 Security 64 13 9 11 0 0 2 66 34 30
2024 Science and technology 58 16 9 5 8 1 3 60 40 1040
2024 Library services 35 33 8 0 14 0 10 39 61 10
2024 Administration and operations 51 18 10 6 10 1 4 53 47 315
2024 Human resources 66 17 4 4 6 1 3 68 32 170
2024 Financial management 74 10 9 1 2 2 2 76 24 105
2024 Procurement 59 26 5 2 0 2 6 64 36 30
2024 Real property 55 11 13 6 11 0 4 57 43 50
2024 Material management 46 24 12 10 7 0 0 46 54 10
2024 Information management 63 14 6 5 4 1 5 68 32 60
2024 Information technology 62 21 7 0 6 0 3 64 36 140
2024 Internal audit 16 17 19 20 18 0 11 18 82 15
2024 Evaluation 54 16 10 4 11 0 5 57 43 20
2024 Data sciences 44 25 7 6 12 1 6 47 53 130
2024 Policy 55 20 10 5 7 0 2 56 44 665
2024 Project management 58 16 9 6 5 2 5 62 38 185
2024 Other services to the public 46 20 9 6 11 3 4 50 50 45
2024 None of the above 49 24 10 5 6 2 3 52 48 150
2022 Client contact centre 78 15 0 0 7 0 0 30
2022 Federal regulators 83 2 8 2 0 0 5 40
2022 Compliance, inspection and enforcement 67 19 6 0 2 3 3 35
2022 Communications or public affairs 65 8 9 9 7 1 2 115
2022 Access to information and privacy 78 0 0 0 22 0 0 10
2022 Security 59 8 14 0 8 0 11 15
2022 Science and technology 70 13 5 3 5 1 4 925
2022 Library services 51 32 17 0 0 0 0 10
2022 Administration and operations 65 16 7 3 3 2 5 250
2022 Human resources 75 13 3 1 4 2 2 130
2022 Financial management 82 9 1 1 2 1 3 80
2022 Procurement 66 17 0 12 0 0 5 30
2022 Real property 70 19 7 4 0 0 0 35
2022 Material management 68 17 8 6 0 0 0 10
2022 Information management 61 16 7 0 3 2 11 40
2022 Information technology 74 16 5 2 1 1 2 130
2022 Internal audit 74 18 0 0 0 0 8 15
2022 Evaluation 63 23 0 15 0 0 0 15
2022 Data sciences 70 10 7 2 7 1 4 105
2022 Policy 76 14 4 1 2 0 2 525
2022 Project management 68 13 7 3 3 2 3 170
2022 Other services to the public 75 15 2 2 5 0 0 40
2022 None of the above 65 15 8 2 4 1 5 120
2020 Client contact centre 82 7 0 11 0 0 0 20
2020 Federal regulators 67 19 9 0 2 2 0 40
2020 Compliance, inspection and enforcement 67 20 6 3 0 0 4 30
2020 Communications or public affairs 73 11 4 4 4 0 3 100
2020 Security 76 7 9 0 9 0 0 10
2020 Science and technology 69 15 7 3 4 1 2 1035
2020 Library services 51 26 0 14 0 0 9 10
2020 Administration and operations 63 19 7 4 5 0 2 285
2020 Human resources 63 17 9 4 4 0 2 85
2020 Financial management 75 14 5 0 4 0 1 95
2020 Procurement 78 22 0 0 0 0 0 20
2020 Real property 68 15 9 5 0 0 3 30
2020 Material management 55 39 0 7 0 0 0 10
2020 Information management 62 22 4 4 3 0 5 60
2020 Information technology 71 16 5 2 4 0 2 110
2020 Internal audit 84 0 8 0 0 0 8 10
2020 Evaluation 55 18 0 0 9 9 9 10
2020 Data sciences 56 19 11 3 6 0 5 85
2020 Policy 76 14 4 2 1 0 1 485
2020 Project management 63 22 8 2 2 1 1 145
2020 Other services to the public 70 15 7 0 8 0 0 30
2020 None of the above 75 9 9 2 3 0 4 115
2019 Client contact centre 73 14 2 4 4 0 2 30
2019 Federal regulators 75 17 0 3 3 0 3 35
2019 Compliance, inspection and enforcement 89 0 5 5 0 0 0 20
2019 Communications or public affairs 73 13 6 2 4 1 2 100
2019 Access to information and privacy 76 8 0 0 8 0 7 15
2019 Security 60 20 13 6 0 0 0 15
2019 Science and technology 71 14 5 3 5 0 2 980
2019 Library services 47 25 11 9 8 0 0 10
2019 Administration and operations 73 10 7 3 3 0 4 270
2019 Human resources 78 16 2 2 0 0 3 110
2019 Financial management 75 13 3 1 0 1 7 105
2019 Procurement 80 13 4 0 0 0 3 35
2019 Real property 66 15 4 12 0 0 3 40
2019 Material management 68 26 6 0 0 0 0 10
2019 Information management 71 13 6 6 3 0 1 65
2019 Information technology 75 14 4 3 3 1 1 105
2019 Internal audit 87 7 0 6 0 0 0 15
2019 Data sciences 63 12 7 4 7 1 6 75
2019 Policy 80 9 4 1 2 0 3 410
2019 Project management 70 8 9 7 5 0 1 140
2019 Other services to the public 83 8 2 0 0 0 7 45
2019 None of the above 67 13 6 7 2 1 4 150

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 38 14 9 5 0 0 35 65 20
2024 Intelligence analysts 20 22 13 6 0 0 38 33 67 10
2024 Federal regulators 61 17 10 5 4 3 0 63 37 40
2024 Compliance, inspection and enforcement 52 21 11 11 0 0 4 54 46 25
2024 Communications or public affairs 46 27 17 5 5 0 1 46 54 125
2024 Security 43 26 13 8 8 0 2 44 56 30
2024 Science and technology 50 29 12 2 2 1 3 52 48 1035
2024 Library services 68 22 0 0 0 0 10 75 25 10
2024 Administration and operations 45 24 15 6 6 0 3 47 53 315
2024 Human resources 54 24 11 4 6 0 2 55 45 170
2024 Financial management 44 36 10 5 2 0 3 46 54 105
2024 Procurement 60 24 7 4 3 2 0 61 39 30
2024 Real property 60 23 13 0 2 0 2 61 39 50
2024 Material management 44 25 18 13 0 0 0 44 56 10
2024 Information management 34 32 11 10 8 3 3 36 64 60
2024 Information technology 48 29 16 2 1 0 4 51 49 140
2024 Internal audit 47 17 17 0 7 0 11 53 47 15
2024 Evaluation 51 25 15 5 5 0 0 51 49 20
2024 Data sciences 50 23 13 9 1 2 2 52 48 130
2024 Policy 50 26 13 5 3 0 2 51 49 665
2024 Project management 48 21 14 7 3 1 5 51 49 185
2024 Other services to the public 61 21 11 5 2 0 0 61 39 45
2024 None of the above 48 25 14 3 5 1 5 50 50 150
2022 Client contact centre 53 21 12 6 7 0 0 30
2022 Federal regulators 48 14 19 4 7 0 8 40
2022 Compliance, inspection and enforcement 58 22 6 8 0 0 6 35
2022 Communications or public affairs 40 39 11 4 5 0 1 115
2022 Access to information and privacy 61 30 0 0 8 0 0 10
2022 Security 57 20 6 10 0 0 7 15
2022 Science and technology 54 25 12 3 3 0 3 920
2022 Library services 44 32 24 0 0 0 0 10
2022 Administration and operations 47 24 15 6 3 1 4 250
2022 Human resources 51 28 11 3 5 0 2 130
2022 Financial management 48 28 14 3 4 0 3 80
2022 Procurement 61 23 9 4 0 0 3 30
2022 Real property 56 17 23 3 0 0 2 35
2022 Material management 50 20 0 25 6 0 0 10
2022 Information management 44 29 9 2 5 2 8 40
2022 Information technology 50 29 13 2 3 1 2 130
2022 Internal audit 68 26 6 0 0 0 0 15
2022 Evaluation 68 16 10 5 0 0 0 15
2022 Data sciences 50 25 16 3 2 1 3 105
2022 Policy 46 27 18 5 3 0 2 525
2022 Project management 48 31 11 4 3 1 3 170
2022 Other services to the public 58 25 9 0 2 5 0 40
2022 None of the above 54 22 14 3 2 0 5 120
2020 Client contact centre 60 35 4 0 0 0 0 20
2020 Federal regulators 52 32 10 0 7 0 0 40
2020 Compliance, inspection and enforcement 47 41 6 3 3 0 0 30
2020 Communications or public affairs 39 33 18 4 4 0 1 100
2020 Security 51 15 26 0 0 0 9 10
2020 Science and technology 49 28 14 5 2 0 2 1035
2020 Library services 34 40 8 9 0 0 9 10
2020 Administration and operations 49 27 13 4 5 0 1 285
2020 Human resources 43 32 16 2 6 0 1 90
2020 Financial management 54 28 12 2 3 1 0 95
2020 Procurement 43 26 22 4 4 0 0 20
2020 Real property 48 27 22 3 0 0 0 30
2020 Material management 51 43 7 0 0 0 0 10
2020 Information management 44 35 14 3 2 0 2 55
2020 Information technology 49 29 13 6 2 0 1 110
2020 Internal audit 69 16 8 8 0 0 0 10
2020 Evaluation 45 18 9 18 0 0 9 10
2020 Data sciences 44 31 16 5 1 0 4 85
2020 Policy 44 29 17 6 2 0 1 485
2020 Project management 38 33 19 5 4 0 2 145
2020 Other services to the public 62 16 16 0 5 0 0 30
2020 None of the above 54 28 9 4 3 0 2 115
2019 Client contact centre 59 10 15 10 0 0 6 30
2019 Federal regulators 53 14 23 3 3 0 6 35
2019 Compliance, inspection and enforcement 45 38 11 6 0 0 0 20
2019 Communications or public affairs 65 22 8 3 1 0 1 100
2019 Access to information and privacy 60 16 24 0 0 0 0 15
2019 Security 38 37 12 6 6 0 0 15
2019 Science and technology 58 27 10 3 2 0 1 980
2019 Library services 34 57 9 0 0 0 0 10
2019 Administration and operations 57 23 11 3 3 0 3 270
2019 Human resources 58 21 15 4 1 0 2 105
2019 Financial management 54 29 13 4 0 0 0 105
2019 Procurement 60 17 12 6 4 0 0 35
2019 Real property 56 28 8 5 0 3 0 35
2019 Material management 48 33 20 0 0 0 0 10
2019 Information management 64 20 9 3 1 0 3 65
2019 Information technology 57 28 9 0 3 0 3 105
2019 Internal audit 70 22 0 0 8 0 0 15
2019 Data sciences 49 27 15 5 0 0 4 70
2019 Policy 55 25 15 2 1 1 1 410
2019 Project management 54 26 13 4 1 0 1 140
2019 Other services to the public 47 32 8 5 2 0 5 45
2019 None of the above 49 32 11 3 1 2 2 150

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 18 18 27 16 0 0 39 43 20
2024 Intelligence analysts 0 38 5 24 0 0 33 56 36 10
2024 Federal regulators 12 33 34 11 9 0 0 45 21 40
2024 Compliance, inspection and enforcement 19 38 28 12 4 0 0 57 15 25
2024 Communications or public affairs 5 17 47 22 8 1 0 22 30 125
2024 Security 5 27 40 21 8 0 0 32 28 30
2024 Science and technology 8 33 42 12 5 0 0 41 17 1040
2024 Library services 13 43 27 6 10 0 0 56 17 10
2024 Administration and operations 13 27 39 13 8 1 0 40 20 315
2024 Human resources 8 30 43 10 8 1 1 38 18 170
2024 Financial management 8 37 35 16 5 0 0 44 21 105
2024 Procurement 17 25 33 21 4 0 0 42 25 30
2024 Real property 9 22 45 8 16 0 0 31 24 50
2024 Material management 15 30 31 17 7 0 0 46 24 10
2024 Information management 8 29 37 20 5 0 2 38 25 60
2024 Information technology 10 32 38 14 6 0 0 42 20 140
2024 Internal audit 0 0 52 23 18 6 0 0 44 15
2024 Evaluation 7 37 42 5 10 0 0 43 14 20
2024 Data sciences 8 36 43 9 3 0 1 45 12 130
2024 Policy 5 30 40 17 8 0 0 35 25 665
2024 Project management 6 28 45 13 7 0 1 34 21 185
2024 Other services to the public 11 34 36 10 9 0 0 45 19 45
2024 None of the above 6 32 40 15 7 0 0 38 22 150
2022 Client contact centre 22 30 23 13 12 0 0 52 25 30
2022 Federal regulators 7 26 39 12 16 0 0 33 27 40
2022 Compliance, inspection and enforcement 16 38 26 8 13 0 0 54 21 35
2022 Communications or public affairs 13 31 37 17 3 0 0 43 20 115
2022 Access to information and privacy 8 55 22 15 0 0 0 63 15 10
2022 Security 17 25 41 0 12 0 6 44 13 15
2022 Science and technology 10 33 38 14 6 0 0 43 20 925
2022 Library services 0 67 26 0 7 0 0 67 7 10
2022 Administration and operations 13 28 36 16 6 0 0 41 22 255
2022 Human resources 17 30 34 11 8 0 0 47 19 130
2022 Financial management 19 20 29 21 11 1 0 39 32 80
2022 Procurement 12 32 35 15 5 0 0 44 21 30
2022 Real property 11 43 32 8 7 0 0 53 15 35
2022 Material management 9 28 27 25 12 0 0 36 36 10
2022 Information management 10 33 33 9 4 2 8 48 15 40
2022 Information technology 14 36 30 12 7 1 0 50 19 130
2022 Internal audit 0 29 56 15 0 0 0 29 15 15
2022 Evaluation 12 42 31 15 0 0 0 54 15 15
2022 Data sciences 8 46 32 11 3 0 0 54 14 105
2022 Policy 6 28 41 17 8 0 0 34 25 525
2022 Project management 4 30 45 17 4 1 0 34 20 170
2022 Other services to the public 16 40 39 0 5 0 0 56 5 40
2022 None of the above 13 24 40 17 7 0 0 36 24 120
2020 Client contact centre 25 27 37 12 0 0 0 51 12 25
2020 Federal regulators 17 31 31 16 5 0 0 48 21 40
2020 Compliance, inspection and enforcement 22 33 36 6 3 0 0 54 9 30
2020 Communications or public affairs 9 31 49 8 3 0 0 40 11 100
2020 Security 9 34 41 8 9 0 0 43 16 10
2020 Science and technology 13 35 36 12 3 0 0 48 15 1035
2020 Library services 18 39 26 17 0 0 0 57 17 10
2020 Administration and operations 14 37 32 12 4 0 0 52 16 280
2020 Human resources 9 28 40 18 6 0 0 36 23 90
2020 Financial management 19 36 32 10 3 0 0 55 13 95
2020 Procurement 7 48 28 13 4 0 0 55 17 20
2020 Real property 23 44 12 14 6 0 0 68 20 30
2020 Material management 19 31 40 10 0 0 0 51 10 10
2020 Information management 20 24 44 4 5 0 3 45 9 60
2020 Information technology 14 40 25 15 7 0 0 53 21 110
2020 Internal audit 26 25 40 0 8 0 0 51 8 10
2020 Evaluation 9 45 18 18 9 0 0 55 27 10
2020 Data sciences 13 46 31 9 0 0 0 59 9 85
2020 Policy 8 29 39 19 5 0 0 38 23 485
2020 Project management 9 38 35 14 3 0 0 48 17 145
2020 Other services to the public 5 45 33 9 8 0 0 50 18 30
2020 None of the above 14 32 32 18 4 0 0 46 22 115
2019 Client contact centre 15 26 36 13 10 0 0 41 23 30
2019 Federal regulators 12 35 30 15 9 0 0 47 23 35
2019 Compliance, inspection and enforcement 22 33 17 28 0 0 0 56 28 20
2019 Communications or public affairs 17 46 27 7 4 0 0 62 11 100
2019 Access to information and privacy 16 29 40 15 0 0 0 45 15 15
2019 Security 25 12 43 12 7 0 0 37 20 15
2019 Science and technology 16 37 33 11 3 0 0 53 14 985
2019 Library services 20 41 16 23 0 0 0 61 23 10
2019 Administration and operations 19 35 29 12 4 0 0 54 16 270
2019 Human resources 17 36 27 16 4 0 0 53 20 110
2019 Financial management 21 33 36 10 1 0 0 54 11 105
2019 Procurement 13 21 49 12 4 0 0 35 17 35
2019 Real property 19 47 22 12 0 0 0 66 12 40
2019 Material management 13 20 35 26 7 0 0 33 33 10
2019 Information management 21 39 27 6 5 0 1 61 11 65
2019 Information technology 18 37 27 12 6 0 0 56 18 105
2019 Internal audit 7 28 52 13 0 0 0 34 13 15
2019 Data sciences 18 38 35 6 3 0 0 56 9 75
2019 Policy 10 37 38 10 5 0 0 47 14 410
2019 Project management 15 33 36 13 2 0 0 48 16 140
2019 Other services to the public 21 35 37 5 2 0 0 56 7 45
2019 None of the above 18 36 30 13 4 0 0 54 17 155

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 39 24 5 17 0 0 23 54 15
2024 Intelligence analysts 19 0 27 21 0 0 33 31 28 10
2024 Federal regulators 19 17 24 20 21 0 0 40 36 40
2024 Compliance, inspection and enforcement 11 18 45 17 10 0 0 27 29 25
2024 Communications or public affairs 13 32 32 17 6 0 0 23 45 125
2024 Security 10 28 45 11 5 0 0 16 39 30
2024 Science and technology 8 21 38 24 10 0 0 34 28 1035
2024 Library services 10 12 49 13 16 0 0 29 22 10
2024 Administration and operations 14 20 37 20 10 0 1 29 34 310
2024 Human resources 14 17 36 16 17 0 1 33 31 170
2024 Financial management 8 25 37 18 8 1 2 27 35 105
2024 Procurement 11 25 27 17 20 0 0 37 36 30
2024 Real property 10 21 30 27 11 0 0 38 31 50
2024 Material management 17 12 44 12 15 0 0 28 29 10
2024 Information management 4 27 41 13 13 0 2 26 32 60
2024 Information technology 11 15 42 24 9 0 0 33 25 140
2024 Internal audit 18 29 47 6 0 0 0 6 47 15
2024 Evaluation 15 17 31 27 11 0 0 38 31 20
2024 Data sciences 6 11 47 26 8 0 1 34 18 130
2024 Policy 16 23 38 18 4 0 0 23 39 665
2024 Project management 12 20 45 13 8 0 1 22 32 185
2024 Other services to the public 13 14 43 21 9 0 0 30 27 45
2024 None of the above 12 29 29 20 10 1 0 30 41 150
2022 Client contact centre 12 28 24 17 19 0 0 36 40 30
2022 Federal regulators 23 16 40 17 4 0 0 21 38 40
2022 Compliance, inspection and enforcement 16 6 40 31 6 0 0 38 22 35
2022 Communications or public affairs 7 17 41 25 10 0 0 35 24 115
2022 Access to information and privacy 9 28 23 8 20 12 0 31 42 10
2022 Security 8 15 40 14 22 0 0 36 24 15
2022 Science and technology 6 18 41 25 10 0 0 35 24 925
2022 Library services 0 7 47 46 0 0 0 46 7 10
2022 Administration and operations 12 24 33 19 11 0 0 31 36 255
2022 Human resources 11 17 33 26 12 0 0 38 29 130
2022 Financial management 11 23 44 13 10 0 0 22 34 80
2022 Procurement 9 22 36 27 5 0 0 32 32 30
2022 Real property 17 15 31 25 13 0 0 37 31 35
2022 Material management 6 21 44 20 9 0 0 29 27 10
2022 Information management 11 16 22 27 15 0 8 46 30 40
2022 Information technology 8 12 38 31 9 1 0 41 20 125
2022 Internal audit 0 16 61 15 7 0 0 23 16 15
2022 Evaluation 11 16 25 27 21 0 0 48 27 15
2022 Data sciences 4 13 37 29 17 0 1 46 17 105
2022 Policy 12 22 43 17 6 0 0 23 35 525
2022 Project management 7 21 48 21 3 1 0 24 28 170
2022 Other services to the public 2 15 34 27 19 2 0 47 18 40
2022 None of the above 12 18 40 15 13 0 2 28 30 120
2020 Client contact centre 8 13 30 32 18 0 0 49 21 25
2020 Federal regulators 14 19 45 17 5 0 0 22 32 40
2020 Compliance, inspection and enforcement 13 13 31 28 16 0 0 44 26 30
2020 Communications or public affairs 5 22 46 22 5 0 0 27 27 95
2020 Security 8 24 35 34 0 0 0 34 31 10
2020 Science and technology 7 20 37 27 9 1 0 36 27 1035
2020 Library services 0 17 35 48 0 0 0 48 17 10
2020 Administration and operations 12 15 40 24 8 0 0 32 28 280
2020 Human resources 11 26 38 14 12 0 0 25 37 90
2020 Financial management 10 14 47 23 5 0 0 29 24 95
2020 Procurement 26 9 46 15 4 0 0 20 34 20
2020 Real property 3 31 28 23 15 0 0 38 34 30
2020 Material management 0 33 48 10 10 0 0 19 33 10
2020 Information management 7 12 44 17 17 0 2 35 20 55
2020 Information technology 12 19 43 17 7 2 0 25 32 110
2020 Internal audit 8 22 31 31 8 0 0 39 30 10
2020 Evaluation 20 10 20 40 10 0 0 50 30 10
2020 Data sciences 5 10 45 33 8 0 0 41 15 85
2020 Policy 17 24 35 17 7 0 0 24 41 485
2020 Project management 11 25 35 25 4 0 0 28 36 140
2020 Other services to the public 8 22 26 26 18 0 0 44 30 30
2020 None of the above 15 17 36 19 11 2 0 31 33 115
2019 Client contact centre 11 26 29 20 15 0 0 34 37 30
2019 Federal regulators 12 11 42 27 9 0 0 35 23 35
2019 Compliance, inspection and enforcement 0 33 45 11 11 0 0 22 33 20
2019 Communications or public affairs 9 9 41 24 17 0 0 41 18 100
2019 Access to information and privacy 7 24 22 23 23 0 0 46 32 15
2019 Security 12 25 31 22 10 0 0 31 38 15
2019 Science and technology 6 15 36 31 12 1 0 43 21 975
2019 Library services 8 16 42 26 8 0 0 34 23 10
2019 Administration and operations 11 21 32 25 11 0 0 36 32 265
2019 Human resources 7 20 44 21 8 0 0 30 27 105
2019 Financial management 3 21 45 16 13 0 1 30 24 105
2019 Procurement 7 23 46 18 5 0 0 24 30 35
2019 Real property 3 24 30 36 8 0 0 44 27 40
2019 Information management 7 13 39 24 16 0 0 40 21 65
2019 Information technology 11 17 33 28 9 1 1 38 28 105
2019 Internal audit 15 13 50 15 7 0 0 22 28 15
2019 Data sciences 2 18 37 28 15 0 0 43 20 75
2019 Policy 9 21 43 21 6 0 0 27 30 410
2019 Project management 3 18 49 20 10 0 0 30 21 135
2019 Other services to the public 4 11 36 32 17 0 0 49 15 45
2019 None of the above 9 17 32 27 15 0 0 42 27 155
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 32 53 20
2024 Intelligence analysts 28 64 10
2024 Federal regulators 28 51 40
2024 Compliance, inspection and enforcement 32 61 25
2024 Communications or public affairs 38 45 125
2024 Security 34 42 30
2024 Science and technology 23 60 1040
2024 Library services 27 73 10
2024 Administration and operations 29 55 315
2024 Human resources 35 54 170
2024 Financial management 37 57 105
2024 Procurement 45 44 30
2024 Real property 35 49 50
2024 Material management 7 81 10
2024 Information management 28 64 60
2024 Information technology 18 68 140
2024 Internal audit 48 34 15
2024 Evaluation 20 53 20
2024 Data sciences 21 62 130
2024 Policy 33 52 665
2024 Project management 30 52 185
2024 Other services to the public 32 61 45
2024 None of the above 36 49 150
2022 Client contact centre 21 73 30
2022 Federal regulators 36 39 40
2022 Compliance, inspection and enforcement 29 60 35
2022 Communications or public affairs 37 47 115
2022 Access to information and privacy 38 43 10
2022 Security 51 49 15
2022 Science and technology 22 60 925
2022 Library services 38 47 10
2022 Administration and operations 29 57 250
2022 Human resources 37 55 130
2022 Financial management 35 52 80
2022 Procurement 38 35 30
2022 Real property 29 58 35
2022 Material management 62 28 10
2022 Information management 20 64 40
2022 Information technology 24 63 130
2022 Internal audit 33 67 15
2022 Evaluation 27 61 15
2022 Data sciences 21 50 105
2022 Policy 30 53 525
2022 Project management 37 48 170
2022 Other services to the public 27 58 40
2022 None of the above 34 46 120
2020 Client contact centre 36 48 25
2020 Federal regulators 29 45 40
2020 Compliance, inspection and enforcement 19 52 30
2020 Communications or public affairs 32 46 100
2020 Security 42 42 10
2020 Science and technology 30 46 1040
2020 Library services 22 43 10
2020 Administration and operations 40 47 285
2020 Human resources 43 50 90
2020 Financial management 38 52 100
2020 Procurement 52 39 20
2020 Real property 38 35 30
2020 Material management 47 17 10
2020 Information management 25 56 60
2020 Information technology 25 53 110
2020 Internal audit 37 31 10
2020 Evaluation 36 36 10
2020 Data sciences 27 50 85
2020 Policy 33 50 485
2020 Project management 31 46 145
2020 Other services to the public 36 44 30
2020 None of the above 38 39 115

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 31 69 10
2024 Communications or public affairs 43 57 50
2024 Security 25 75 10
2024 Science and technology 45 55 225
2024 Administration and operations 40 60 90
2024 Human resources 34 66 60
2024 Financial management 54 46 35
2024 Procurement 57 43 10
2024 Real property 43 57 15
2024 Information management 69 31 15
2024 Information technology 55 45 30
2024 Data sciences 50 50 30
2024 Policy 35 65 215
2024 Project management 33 67 60
2024 Other services to the public 40 60 15
2024 None of the above 43 57 50
2022 Federal regulators 20 80 15
2022 Compliance, inspection and enforcement 22 78 10
2022 Communications or public affairs 55 45 40
2022 Science and technology 42 58 205
2022 Administration and operations 42 58 75
2022 Human resources 33 67 50
2022 Financial management 26 74 25
2022 Procurement 38 62 10
2022 Real property 27 73 10
2022 Information technology 38 62 30
2022 Data sciences 53 47 25
2022 Policy 31 69 160
2022 Project management 25 75 65
2022 Other services to the public 39 61 10
2022 None of the above 35 65 40
2020 Federal regulators 52 48 10
2020 Communications or public affairs 31 69 30
2020 Science and technology 38 62 315
2020 Administration and operations 33 67 115
2020 Human resources 44 56 40
2020 Financial management 39 61 40
2020 Procurement 33 67 10
2020 Real property 52 48 10
2020 Information management 33 67 15
2020 Information technology 14 86 30
2020 Data sciences 20 80 25
2020 Policy 33 67 160
2020 Project management 16 84 45
2020 Other services to the public 25 75 10
2020 None of the above 24 76 45

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 12 14 8 5 20 22 31 69 20
2024 Intelligence analysts 28 13 11 0 7 0 41 48 52 10
2024 Federal regulators 37 12 13 7 13 8 10 45 55 40
2024 Compliance, inspection and enforcement 49 15 9 0 4 5 18 64 36 25
2024 Communications or public affairs 33 9 17 7 12 5 16 42 58 125
2024 Security 25 9 14 7 21 3 20 33 67 30
2024 Science and technology 48 13 7 3 3 4 22 65 35 1040
2024 Library services 49 13 22 0 0 0 16 59 41 10
2024 Administration and operations 41 12 12 5 9 2 19 51 49 315
2024 Human resources 38 16 12 7 10 0 16 45 55 170
2024 Financial management 28 22 15 9 10 0 16 33 67 105
2024 Procurement 34 22 22 2 11 0 10 38 62 30
2024 Real property 36 25 7 3 17 5 5 41 59 50
2024 Material management 73 0 15 0 7 0 5 77 23 10
2024 Information management 38 11 13 4 10 2 22 50 50 60
2024 Information technology 39 20 13 2 6 2 17 48 52 140
2024 Internal audit 36 7 11 0 18 0 29 50 50 15
2024 Evaluation 42 11 15 5 5 0 22 53 47 20
2024 Data sciences 44 16 12 6 4 1 17 54 46 130
2024 Policy 36 16 14 8 10 3 13 43 57 665
2024 Project management 31 15 12 7 13 1 21 40 60 185
2024 Other services to the public 49 12 8 6 4 4 17 62 38 45
2024 None of the above 36 15 9 5 9 1 25 49 51 150
2022 Client contact centre 27 25 13 4 3 0 29 30
2022 Federal regulators 38 21 17 0 5 3 17 40
2022 Compliance, inspection and enforcement 62 16 6 6 0 0 10 30
2022 Communications or public affairs 36 17 18 4 6 2 18 115
2022 Access to information and privacy 42 7 8 0 15 0 29 10
2022 Security 40 11 8 18 17 0 7 15
2022 Science and technology 46 14 8 4 2 4 21 920
2022 Library services 49 22 8 12 0 0 9 10
2022 Administration and operations 38 17 11 10 6 3 16 255
2022 Human resources 43 19 9 8 5 2 15 130
2022 Financial management 33 18 6 11 11 5 16 80
2022 Procurement 42 19 17 5 5 7 5 30
2022 Real property 36 17 12 10 3 0 23 35
2022 Material management 29 38 20 0 6 0 7 10
2022 Information management 38 14 14 2 4 11 17 40
2022 Information technology 47 15 11 7 3 1 15 125
2022 Internal audit 36 0 21 12 7 0 24 15
2022 Evaluation 43 5 18 12 0 0 23 15
2022 Data sciences 41 20 5 3 6 3 21 105
2022 Policy 40 15 13 6 9 2 14 525
2022 Project management 37 20 11 7 8 2 14 170
2022 Other services to the public 53 16 6 4 0 5 16 40
2022 None of the above 24 20 11 7 9 6 23 120
2020 Client contact centre 32 21 23 8 8 4 4 25
2020 Federal regulators 40 19 14 9 8 2 7 40
2020 Compliance, inspection and enforcement 35 29 7 3 10 0 16 30
2020 Communications or public affairs 44 19 9 8 10 0 8 95
2020 Security 33 25 9 25 9 0 0 10
2020 Science and technology 52 15 9 4 3 2 14 1035
2020 Library services 39 17 8 9 0 0 26 10
2020 Administration and operations 36 21 12 10 8 1 11 285
2020 Human resources 36 17 13 15 11 0 10 90
2020 Financial management 40 20 16 11 7 0 7 100
2020 Procurement 32 13 16 13 13 0 13 20
2020 Real property 47 20 7 10 3 0 13 30
2020 Material management 62 19 7 5 7 0 0 10
2020 Information management 36 21 15 7 5 0 17 60
2020 Information technology 35 19 18 6 12 3 7 110
2020 Internal audit 38 0 14 8 16 0 24 10
2020 Evaluation 27 18 18 18 0 0 18 10
2020 Data sciences 40 18 11 5 4 3 18 85
2020 Policy 47 15 14 7 6 2 9 485
2020 Project management 41 21 10 8 5 3 11 145
2020 Other services to the public 49 7 6 6 12 6 15 30
2020 None of the above 42 20 11 5 6 2 14 115
2019 Client contact centre 33 11 18 14 19 0 6 30
2019 Federal regulators 40 17 20 8 11 0 3 35
2019 Compliance, inspection and enforcement 65 11 6 6 0 0 12 15
2019 Communications or public affairs 44 12 13 10 10 2 8 100
2019 Access to information and privacy 59 8 8 16 8 0 0 15
2019 Security 24 6 12 19 19 6 16 15
2019 Science and technology 49 16 11 6 4 2 13 980
2019 Library services 24 15 17 8 0 19 17 10
2019 Administration and operations 39 17 12 9 15 0 8 270
2019 Human resources 31 18 11 19 12 0 9 105
2019 Financial management 30 19 19 10 16 1 5 100
2019 Procurement 40 10 21 8 14 3 5 35
2019 Real property 42 26 22 2 5 0 3 35
2019 Material management 26 26 32 10 7 0 0 10
2019 Information management 38 23 11 7 11 0 10 65
2019 Information technology 36 19 15 7 13 3 7 105
2019 Internal audit 36 28 28 0 7 0 0 15
2019 Data sciences 49 21 12 2 6 3 7 75
2019 Policy 38 22 13 10 12 0 5 405
2019 Project management 39 15 18 11 10 1 7 135
2019 Other services to the public 31 10 18 10 18 4 9 45
2019 None of the above 47 18 12 9 7 2 5 155

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 9 0 12 16 63 0 0 9 79 10
2024 Communications or public affairs 4 17 17 19 33 3 7 23 58 50
2024 Security 0 25 7 17 50 0 0 25 67 10
2024 Science and technology 9 15 12 21 39 0 3 25 62 225
2024 Administration and operations 6 18 14 20 36 2 3 25 60 90
2024 Human resources 4 25 18 17 30 0 6 31 49 60
2024 Financial management 13 21 2 19 35 2 7 37 60 35
2024 Procurement 9 17 5 11 50 9 0 29 66 10
2024 Real property 4 10 10 31 39 0 6 15 74 15
2024 Information management 16 11 19 26 29 0 0 27 55 15
2024 Information technology 15 24 6 33 19 0 3 40 54 30
2024 Data sciences 13 24 6 21 36 0 0 37 57 30
2024 Policy 9 14 15 21 38 0 2 24 60 210
2024 Project management 13 12 10 15 47 2 2 26 64 60
2024 Other services to the public 5 21 14 23 36 0 0 27 59 15
2024 None of the above 3 8 7 30 41 9 2 12 80 50
2022 Federal regulators 0 20 11 21 47 0 0 20 68 15
2022 Compliance, inspection and enforcement 0 0 11 52 37 0 0 0 89 10
2022 Communications or public affairs 9 29 6 29 26 0 0 38 56 40
2022 Science and technology 4 20 12 22 37 1 4 25 62 205
2022 Administration and operations 9 22 11 14 34 2 8 35 53 75
2022 Human resources 6 31 15 12 31 2 3 39 45 50
2022 Financial management 4 16 23 13 38 0 6 21 55 25
2022 Procurement 26 7 6 19 35 8 0 36 58 10
2022 Real property 0 17 28 7 40 0 9 18 51 10
2022 Information technology 15 24 6 20 26 0 9 43 51 30
2022 Data sciences 14 12 26 18 30 0 0 26 48 25
2022 Policy 8 17 14 21 38 1 2 25 61 160
2022 Project management 4 13 22 19 37 3 1 18 59 65
2022 Other services to the public 0 16 17 21 46 0 0 16 67 10
2022 None of the above 3 17 11 14 43 6 6 22 65 40
2020 Federal regulators 8 8 8 34 33 8 0 18 74 10
2020 Communications or public affairs 16 24 13 19 28 0 0 40 47 30
2020 Science and technology 8 18 18 24 29 1 3 27 55 320
2020 Administration and operations 7 13 17 22 38 0 3 21 62 115
2020 Human resources 3 24 13 25 28 2 5 29 58 40
2020 Financial management 11 18 13 27 24 3 5 31 55 40
2020 Procurement 0 16 8 21 54 0 0 16 75 10
2020 Real property 8 34 0 39 19 0 0 42 58 10
2020 Information management 13 26 14 27 20 0 0 39 47 15
2020 Information technology 3 10 25 29 33 0 0 13 62 30
2020 Data sciences 0 35 16 19 24 0 5 37 46 25
2020 Policy 6 17 9 31 33 1 4 23 68 160
2020 Project management 5 9 18 20 42 5 2 14 66 45
2020 Other services to the public 0 10 6 17 59 9 0 11 83 10
2020 None of the above 10 23 13 20 28 2 3 35 51 45

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Federal regulators 9 10 7 28 47 0 0 18 74 10
2024 Communications or public affairs 4 14 16 12 50 3 2 19 64 50
2024 Security 0 9 32 12 47 0 0 9 59 10
2024 Science and technology 6 13 13 21 42 3 2 20 67 225
2024 Administration and operations 2 17 17 18 44 1 1 19 63 90
2024 Human resources 0 15 10 20 51 0 3 16 74 60
2024 Financial management 8 21 5 19 45 0 2 29 66 35
2024 Procurement 5 10 0 16 69 0 0 15 85 10
2024 Real property 10 5 10 35 39 0 0 16 74 15
2024 Information management 10 22 13 40 15 0 0 32 55 15
2024 Information technology 3 31 6 21 39 0 0 34 60 30
2024 Data sciences 11 19 3 24 43 0 0 30 68 30
2024 Policy 7 16 14 12 47 1 3 24 61 215
2024 Project management 8 8 3 20 56 4 0 17 79 60
2024 Other services to the public 5 16 11 0 67 0 0 22 67 15
2024 None of the above 1 9 9 27 48 3 3 11 80 50
2022 Federal regulators 6 14 23 6 50 0 0 20 56 15
2022 Compliance, inspection and enforcement 0 22 8 14 48 7 0 24 67 10
2022 Communications or public affairs 5 16 15 28 29 0 7 23 61 40
2022 Science and technology 4 15 12 20 44 4 1 20 67 205
2022 Administration and operations 6 22 6 17 44 2 2 30 64 75
2022 Human resources 0 23 9 21 42 2 3 24 66 50
2022 Financial management 4 12 14 21 50 0 0 15 70 25
2022 Procurement 13 18 19 19 23 8 0 34 45 10
2022 Real property 0 19 11 14 57 0 0 19 71 10
2022 Information technology 12 14 9 34 23 0 7 28 62 30
2022 Data sciences 0 24 13 17 46 0 0 24 63 25
2022 Policy 4 13 9 19 49 1 4 18 72 160
2022 Project management 7 10 15 13 50 5 0 17 67 60
2022 Other services to the public 0 0 15 39 46 0 0 0 85 10
2022 None of the above 5 26 13 6 44 2 4 33 54 40
2020 Federal regulators 0 8 8 34 50 0 0 8 84 10
2020 Communications or public affairs 7 15 22 20 37 0 0 22 56 30
2020 Science and technology 6 15 13 22 41 1 2 22 64 320
2020 Administration and operations 3 13 15 24 43 1 2 16 69 115
2020 Human resources 5 20 13 13 44 0 5 27 60 35
2020 Financial management 9 15 18 8 48 3 0 25 57 40
2020 Procurement 0 8 8 16 67 0 0 8 84 10
2020 Real property 0 42 0 39 19 0 0 42 58 10
2020 Information management 0 13 20 13 47 0 7 14 64 15
2020 Information technology 7 10 15 33 35 0 0 17 68 30
2020 Data sciences 0 23 29 24 21 4 0 24 46 25
2020 Policy 3 14 8 21 51 1 2 18 74 160
2020 Project management 2 13 19 22 42 0 2 16 65 45
2020 Other services to the public 0 15 0 10 67 0 8 16 84 10
2020 None of the above 4 14 7 33 38 0 4 19 73 45
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