2024 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 43 17 5 5 0 0 74 10 50
2024 Non-shift worker 32 42 12 8 5 0 0 74 13 3290
2022 Shift worker 36 47 9 2 4 1 0 85 6 105
2022 Non-shift worker 38 42 10 7 4 0 0 80 11 4250
2020 Shift worker 51 28 7 12 3 0 0 79 15 100
2020 Non-shift worker 37 41 11 8 3 0 0 78 11 4455
2019 Shift worker 39 37 11 10 3 0 0 76 12 85
2019 Non-shift worker 40 40 10 7 4 0 0 80 11 3745

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 35 19 13 9 0 0 59 22 50
2024 Non-shift worker 28 39 14 11 8 0 0 67 19 3285
2022 Shift worker 34 44 12 5 5 0 0 79 10 105
2022 Non-shift worker 34 39 12 9 6 0 0 72 16 4245
2020 Shift worker 43 34 12 8 4 0 0 77 12 100
2020 Non-shift worker 33 37 13 10 6 0 0 71 16 4440
2019 Shift worker 35 39 15 7 4 0 0 74 11 80
2019 Non-shift worker 31 39 13 10 6 0 0 70 17 3730

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 33 25 4 3 0 0 67 7 50
2024 Non-shift worker 44 39 10 4 2 0 0 83 7 3285
2022 Shift worker 43 41 9 4 4 0 0 84 8 105
2022 Non-shift worker 50 36 9 4 2 0 0 85 5 4245
2020 Shift worker 58 28 10 4 0 0 0 86 4 100
2020 Non-shift worker 50 36 9 3 2 0 0 86 5 4415
2019 Shift worker 50 38 8 2 2 0 0 88 4 85
2019 Non-shift worker 53 34 9 3 2 0 0 87 4 3715

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 33 20 7 6 0 0 67 13 50
2024 Non-shift worker 36 41 13 6 4 0 0 77 10 3295
2022 Shift worker 42 44 6 2 5 0 0 87 7 105
2022 Non-shift worker 41 40 10 6 3 0 0 81 9 4250
2020 Shift worker 54 29 5 9 3 0 0 83 12 100
2020 Non-shift worker 43 39 11 6 2 0 0 82 8 4450
2019 Shift worker 50 33 13 0 4 0 0 83 4 85
2019 Non-shift worker 44 39 10 5 2 0 0 83 7 3745

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 32 11 18 14 0 0 57 32 50
2024 Non-shift worker 18 33 20 16 12 0 0 52 28 3290
2022 Shift worker 41 30 20 6 2 0 0 72 8 110
2022 Non-shift worker 25 31 19 15 10 1 0 57 25 4250
2020 Shift worker 47 27 15 7 4 0 0 74 10 100
2020 Non-shift worker 29 33 19 12 6 0 0 63 19 4420
2019 Shift worker 50 29 11 4 3 2 0 81 7 80
2019 Non-shift worker 28 34 19 12 6 1 0 63 18 3740

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 26 10 19 8 2 0 62 28 50
2024 Non-shift worker 19 35 19 16 10 0 0 54 27 3290
2022 Shift worker 38 34 19 7 1 0 0 73 8 110
2022 Non-shift worker 24 35 17 15 9 0 0 59 24 4250
2020 Shift worker 49 26 14 8 2 1 0 76 10 100
2020 Non-shift worker 29 36 17 12 6 0 0 65 18 4415
2019 Shift worker 49 28 12 6 3 2 0 79 9 80
2019 Non-shift worker 27 37 19 12 6 0 0 64 18 3720

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 24 17 8 15 6 5 56 26 50
2024 Non-shift worker 31 30 15 11 8 4 1 65 19 3290
2022 Shift worker 42 23 16 6 7 6 0 69 14 110
2022 Non-shift worker 34 28 15 11 8 4 1 65 20 4250
2020 Shift worker 52 17 17 8 3 3 0 72 11 100
2020 Non-shift worker 38 29 15 9 6 2 1 69 15 4440
2019 Shift worker 48 22 8 14 4 3 0 73 19 85
2019 Non-shift worker 37 30 15 9 5 2 1 69 15 3750
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 30 18 5 0 0 7 75 5 50
2024 Non-shift worker 52 30 9 4 2 1 3 85 6 3290
2022 Shift worker 34 31 18 3 4 3 6 72 8 110
2022 Non-shift worker 50 31 10 3 2 1 3 85 5 4245
2020 Shift worker 44 26 16 7 2 1 4 74 9 100
2020 Non-shift worker 54 28 9 3 2 1 2 85 5 4445
2019 Shift worker 48 26 12 6 1 1 5 79 8 85
2019 Non-shift worker 51 28 11 4 2 1 2 82 6 3735

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 39 10 9 0 0 0 81 9 50
2024 Non-shift worker 45 33 9 8 5 0 0 78 13 3280
2022 Shift worker 45 34 10 8 3 0 1 79 11 105
2022 Non-shift worker 45 33 9 7 4 1 1 79 12 4250
2020 Shift worker 47 33 5 9 5 1 0 81 14 100
2020 Non-shift worker 47 31 10 7 4 0 0 79 11 4450
2019 Shift worker 49 34 4 6 3 1 3 87 9 80
2019 Non-shift worker 42 32 10 9 5 1 1 75 14 3735

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 38 15 6 4 0 0 74 10 50
2024 Non-shift worker 46 30 10 7 6 0 0 76 14 3290
2022 Shift worker 49 30 8 8 3 1 0 80 12 110
2022 Non-shift worker 48 29 10 8 5 0 0 78 13 4250
2020 Shift worker 48 34 9 4 6 0 0 82 10 100
2020 Non-shift worker 52 28 9 7 4 0 0 80 11 4455
2019 Shift worker 54 30 10 3 3 0 0 84 6 85
2019 Non-shift worker 46 29 10 8 6 0 0 75 14 3745

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 32 9 13 4 8 0 72 18 50
2024 Non-shift worker 21 32 18 11 9 9 0 59 22 3290
2022 Shift worker 36 38 15 6 4 3 0 75 10 105
2022 Non-shift worker 27 33 15 11 7 7 0 64 20 4245
2020 Shift worker 38 34 10 7 4 6 0 78 11 100
2020 Non-shift worker 33 34 14 8 4 7 0 72 13 4455
2019 Shift worker 37 27 16 8 3 8 0 70 12 85
2019 Non-shift worker 28 34 18 10 5 5 0 65 16 3745

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 35 16 10 11 0 0 63 21 50
2024 Non-shift worker 16 33 19 16 13 3 0 50 30 3290
2022 Shift worker 38 34 13 6 8 1 0 73 14 105
2022 Non-shift worker 23 31 18 15 10 2 0 56 26 4245
2020 Shift worker 46 27 12 10 5 1 0 74 15 100
2020 Non-shift worker 28 35 17 12 7 2 0 64 19 4435
2019 Shift worker 41 24 17 12 3 3 0 67 15 85
2019 Non-shift worker 25 34 18 13 7 2 0 60 21 3730

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 32 20 10 12 4 0 55 24 50
2024 Non-shift worker 11 27 23 18 16 5 0 40 36 3290
2022 Shift worker 29 35 24 5 6 2 0 64 11 110
2022 Non-shift worker 16 28 21 18 12 4 0 47 31 4250
2020 Shift worker 34 35 15 8 6 2 0 70 14 100
2020 Non-shift worker 19 33 19 17 8 3 0 54 26 4435
2019 Shift worker 33 31 17 9 3 6 0 69 13 85
2019 Non-shift worker 17 31 21 19 9 4 0 49 29 3735

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 36 18 7 12 3 0 62 19 50
2024 Non-shift worker 12 30 21 19 16 2 0 43 35 3290
2022 Shift worker 32 40 17 7 4 0 0 72 11 110
2022 Non-shift worker 16 32 19 19 12 2 0 49 32 4250
2020 Shift worker 33 31 16 12 5 3 0 66 18 100
2020 Non-shift worker 20 35 18 17 8 2 0 56 26 4445
2019 Shift worker 31 28 21 13 5 3 0 60 19 85
2019 Non-shift worker 13 32 20 20 12 2 0 47 32 3740
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 30 18 9 9 0 0 63 18 50
2024 Non-shift worker 27 37 15 13 9 0 0 64 21 3295
2022 Shift worker 37 34 20 7 1 1 0 72 8 105
2022 Non-shift worker 30 37 15 11 7 0 0 67 19 4250
2020 Shift worker 42 38 9 7 4 1 0 81 11 100
2020 Non-shift worker 31 38 13 11 6 0 0 70 18 4445
2019 Shift worker 40 37 10 8 4 0 1 78 12 85
2019 Non-shift worker 28 39 13 12 7 0 0 67 20 3740

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 39 11 5 7 0 0 77 12 50
2024 Non-shift worker 28 45 11 10 6 0 0 73 16 3290
2022 Shift worker 39 43 16 2 1 0 0 82 3 105
2022 Non-shift worker 30 46 9 10 5 0 0 76 15 4245
2020 Shift worker 37 39 11 9 4 0 0 76 13 100
2020 Non-shift worker 29 44 12 11 4 0 0 73 15 4420
2019 Shift worker 37 45 9 8 2 0 0 82 10 85
2019 Non-shift worker 27 43 13 12 5 0 0 71 17 3720

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 38 16 7 15 0 0 62 22 50
2024 Non-shift worker 38 34 11 9 6 1 0 73 15 3290
2022 Shift worker 45 24 16 12 2 0 1 70 14 110
2022 Non-shift worker 39 34 12 9 6 0 0 73 15 4250
2020 Shift worker 42 25 17 12 3 0 0 67 16 100
2020 Non-shift worker 42 32 11 9 5 0 1 75 14 4445
2019 Shift worker 47 37 8 4 3 1 1 85 7 80
2019 Non-shift worker 39 32 12 10 6 1 1 71 16 3750

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 40 17 12 2 0 0 69 14 50
2024 Non-shift worker 21 42 15 15 7 0 0 63 22 3290
2022 Shift worker 33 39 20 6 1 0 0 73 8 105
2022 Non-shift worker 26 41 13 14 6 0 0 67 20 4240
2020 Shift worker 37 33 18 9 2 0 2 71 11 100
2020 Non-shift worker 27 40 13 14 5 0 1 68 19 4435
2019 Shift worker 28 40 14 10 8 0 0 68 18 85
2019 Non-shift worker 26 41 13 14 5 0 0 67 19 3735

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 27 26 12 1 2 0 60 14 50
2024 Non-shift worker 46 27 11 6 7 2 1 76 13 3285
2022 Shift worker 48 25 11 9 3 4 0 76 13 110
2022 Non-shift worker 48 26 11 6 5 2 1 77 12 4245
2020 Shift worker 51 22 15 8 2 2 0 75 10 100
2020 Non-shift worker 48 25 12 6 5 2 1 75 12 4430

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 16 24 9 22 2 0 44 32 50
2024 Non-shift worker 10 27 19 22 21 2 0 38 43 3290
2022 Shift worker 34 25 24 8 3 5 1 62 12 110
2022 Non-shift worker 14 26 16 20 21 2 0 41 42 4250
2020 Shift worker 34 28 21 8 7 1 0 63 16 100
2020 Non-shift worker 15 25 18 20 19 2 0 41 40 4440
2019 Shift worker 23 48 8 9 8 4 0 74 18 80
2019 Non-shift worker 14 25 17 21 20 2 0 40 42 3735

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 23 7 12 11 0 5 44 56 50
2024 Non-shift worker 32 26 17 9 9 1 5 35 65 3290
2022 Shift worker 46 20 20 3 2 2 7 110
2022 Non-shift worker 36 25 17 8 7 1 6 4255
2020 Shift worker 50 19 20 3 3 1 4 100
2020 Non-shift worker 41 25 17 8 6 1 3 4450
2019 Shift worker 56 20 10 4 5 1 5 85
2019 Non-shift worker 44 25 16 6 4 1 5 3745

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 24 5 4 3 0 19 56 44 45
2024 Non-shift worker 50 10 9 5 7 1 17 61 39 3285

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 11 10 4 13 3 10 57 43 50
2024 Non-shift worker 59 12 7 3 4 6 9 69 31 3290
2022 Shift worker 67 9 5 2 2 3 12 110
2022 Non-shift worker 63 12 6 3 3 5 7 4250
2020 Shift worker 77 5 8 4 2 3 2 100
2020 Non-shift worker 65 13 7 4 4 4 4 4440
2019 Shift worker 77 6 2 3 3 3 7 80
2019 Non-shift worker 69 11 6 2 3 4 5 3725

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 12 0 3 2 9 18 77 23 50
2024 Non-shift worker 65 7 3 1 2 2 19 83 17 3285

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 14 3 0 5 5 20 71 29 50
2024 Non-shift worker 58 11 7 3 3 2 16 71 29 3290

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 17 18 19 26 2 9 29 51 50
2024 Non-shift worker 13 30 12 19 23 2 2 44 43 3285
2022 Shift worker 24 25 23 15 8 4 0 51 24 110
2022 Non-shift worker 15 28 12 19 22 2 2 45 43 4250
2020 Shift worker 30 21 20 11 14 4 1 54 26 100
2020 Non-shift worker 14 23 14 20 24 2 2 39 46 4450
2019 Shift worker 27 40 7 9 12 4 0 70 22 85
2019 Non-shift worker 14 24 14 19 25 2 1 39 46 3750

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 31 15 34 0 0 0 50 34 50
2024 Non-shift worker 27 41 13 11 7 0 0 69 18 3285
2022 Shift worker 30 40 16 11 3 0 0 70 14 105
2022 Non-shift worker 31 42 12 10 5 0 0 74 15 4245
2020 Shift worker 42 33 10 12 3 0 0 75 15 100
2020 Non-shift worker 34 42 12 9 4 0 0 76 13 4425
2019 Shift worker 29 41 12 11 2 0 4 73 14 85
2019 Non-shift worker 31 39 13 11 5 0 0 71 16 3725

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 31 28 6 7 0 0 59 12 50
2024 Non-shift worker 31 39 15 9 6 0 0 70 15 3290
2022 Shift worker 34 39 14 8 4 0 0 73 12 105
2022 Non-shift worker 36 37 14 9 5 0 0 73 14 4245
2020 Shift worker 46 28 13 10 3 0 0 74 13 100
2020 Non-shift worker 36 37 13 8 4 0 0 73 13 4435
2019 Shift worker 38 37 15 3 4 0 2 78 7 85
2019 Non-shift worker 34 36 15 10 5 0 0 70 15 3735

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 39 22 12 0 0 0 67 12 50
2024 Non-shift worker 28 40 15 10 5 0 1 69 16 3290
2022 Shift worker 39 44 12 4 1 0 0 82 5 105
2022 Non-shift worker 33 38 14 9 5 0 1 72 14 4245
2020 Shift worker 37 38 10 11 4 0 0 76 14 100
2020 Non-shift worker 31 43 13 9 4 0 0 74 13 4415
2019 Shift worker 43 30 15 6 4 2 0 75 10 80
2019 Non-shift worker 30 41 14 10 4 0 0 72 15 3695

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 43 22 15 7 8 0 52 24 50
2024 Non-shift worker 14 40 22 14 6 4 0 56 21 3290
2022 Shift worker 24 39 23 9 1 4 0 65 11 110
2022 Non-shift worker 16 41 20 13 6 4 0 59 19 4255
2020 Shift worker 25 36 17 5 7 10 0 68 13 100
2020 Non-shift worker 18 44 20 11 3 3 0 64 15 4440
2019 Shift worker 30 39 14 7 1 9 1 76 9 85
2019 Non-shift worker 16 43 21 12 4 4 0 62 16 3740

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 29 14 19 4 0 3 62 24 50
2024 Non-shift worker 28 35 13 14 11 0 0 63 24 3285
2022 Shift worker 42 32 13 8 2 0 3 77 10 105
2022 Non-shift worker 32 36 11 12 9 0 0 68 21 4245
2020 Shift worker 54 18 13 8 7 0 1 73 14 100
2020 Non-shift worker 34 34 12 13 7 0 0 69 19 4445
2019 Shift worker 47 32 9 5 7 0 0 79 12 85
2019 Non-shift worker 36 33 12 12 6 0 0 70 19 3745

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 34 10 5 2 3 0 83 7 50
2024 Non-shift worker 26 32 19 12 10 0 0 59 23 3295
2022 Shift worker 48 35 14 2 0 0 1 84 2 110
2022 Non-shift worker 25 31 19 12 12 0 0 57 25 4255
2020 Shift worker 45 37 11 4 3 0 1 82 7 100
2020 Non-shift worker 24 30 20 14 11 0 0 54 26 4405
2019 Shift worker 53 32 8 4 2 0 1 87 6 80
2019 Non-shift worker 26 31 20 13 10 0 0 57 23 3730

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 30 2 5 8 3 0 84 14 50
2024 Non-shift worker 51 29 7 4 4 2 2 84 9 3290
2022 Shift worker 58 22 7 3 4 1 5 85 8 110
2022 Non-shift worker 55 27 7 4 3 2 2 85 8 4250

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 46 31 23 50
2024 Non-shift worker 46 30 24 3290
2022 Shift worker 52 24 25 110
2022 Non-shift worker 46 28 26 4250
2020 Shift worker 32 31 38 100
2020 Non-shift worker 37 33 30 4455
2019 Shift worker 36 39 25 85
2019 Non-shift worker 42 32 27 3750

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 0 38 17 15 29 0 20
2024 Non-shift worker 12 56 16 7 3 5 1490
2022 Shift worker 1 39 12 6 37 5 50
2022 Non-shift worker 9 50 19 7 7 8 1925
2020 Shift worker 3 67 18 3 9 0 35
2020 Non-shift worker 10 55 19 4 6 6 1695
2019 Shift worker 0 24 16 5 49 6 25
2019 Non-shift worker 10 55 16 5 9 5 1560
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 47 12 6 0 0 0 82 6 50
2024 Non-shift worker 39 43 8 6 3 0 0 83 9 3285
2022 Shift worker 45 40 10 6 0 0 0 84 6 105
2022 Non-shift worker 46 40 7 4 2 0 0 86 7 4240
2020 Shift worker 55 29 10 5 1 0 0 84 6 100
2020 Non-shift worker 45 40 8 4 2 0 0 85 6 4430
2019 Shift worker 46 42 5 4 2 0 0 89 6 80
2019 Non-shift worker 43 42 8 5 2 0 0 85 7 3730

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 44 13 9 2 3 0 75 11 50
2024 Non-shift worker 18 46 17 13 5 1 0 65 18 3285
2022 Shift worker 35 41 18 2 1 2 0 79 3 110
2022 Non-shift worker 18 43 19 14 6 1 0 62 19 4250
2020 Shift worker 39 39 11 6 5 1 0 78 11 100
2020 Non-shift worker 22 46 17 11 3 1 0 69 14 4445
2019 Shift worker 26 51 12 3 2 6 0 82 6 85
2019 Non-shift worker 20 46 17 12 3 1 0 67 16 3745

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 19 31 25 2 0 10 29 36 50
2024 Non-shift worker 11 28 37 16 5 0 2 21 40 3285
2022 Shift worker 4 23 31 24 14 1 3 40 28 105
2022 Non-shift worker 10 26 38 18 7 1 2 25 36 4240
2020 Shift worker 6 21 41 22 9 2 0 31 27 100
2020 Non-shift worker 7 24 39 21 7 1 1 28 32 4450
2019 Shift worker 6 21 28 17 17 7 3 38 30 85
2019 Non-shift worker 8 25 39 19 7 1 1 26 34 3740

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 23 26 19 8 1 13 32 38 50
2024 Non-shift worker 19 30 31 12 5 1 3 17 51 3280
2022 Shift worker 9 24 29 18 10 4 5 31 37 105
2022 Non-shift worker 16 28 31 16 6 1 2 23 45 4240
2020 Shift worker 13 18 23 28 15 1 2 45 32 100
2020 Non-shift worker 16 25 32 18 7 1 1 25 42 4445
2019 Shift worker 20 18 19 12 15 7 8 32 45 85
2019 Non-shift worker 18 27 30 15 6 1 2 22 47 3730

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 17 31 28 6 0 15 40 23 50
2024 Non-shift worker 14 25 33 18 7 0 2 26 40 3285
2022 Shift worker 6 17 28 21 22 1 6 46 24 110
2022 Non-shift worker 14 25 32 19 9 0 1 28 39 4240
2020 Shift worker 7 6 36 30 21 1 0 52 13 100
2020 Non-shift worker 13 24 33 19 8 1 1 28 38 4430
2019 Shift worker 6 9 23 27 24 6 4 57 17 85
2019 Non-shift worker 12 25 35 19 7 1 1 26 38 3725

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 23 29 15 8 0 14 27 39 50
2024 Non-shift worker 24 27 27 12 6 1 3 19 53 3285
2022 Shift worker 4 17 20 22 28 5 4 55 22 105
2022 Non-shift worker 20 25 27 15 9 1 3 25 47 4235
2020 Shift worker 7 12 28 30 19 3 1 51 20 100
2020 Non-shift worker 16 24 29 19 9 1 2 29 41 4445
2019 Shift worker 9 10 25 23 23 5 4 52 21 85
2019 Non-shift worker 18 25 29 16 9 1 2 27 44 3740

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 18 19 20 9 3 17 36 40 50
2024 Non-shift worker 11 21 29 22 9 2 5 33 35 3285
2022 Shift worker 5 29 28 12 13 7 6 29 39 105
2022 Non-shift worker 15 22 28 19 10 2 4 30 40 4240
2020 Shift worker 9 16 27 26 18 4 0 46 26 100
2020 Non-shift worker 10 18 29 25 13 3 3 40 30 4430
2019 Shift worker 15 20 23 11 12 13 7 28 44 80
2019 Non-shift worker 16 23 29 20 8 2 2 29 41 3735

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 16 36 21 9 0 11 33 27 50
2024 Non-shift worker 19 29 31 12 5 1 2 18 50 3285
2022 Shift worker 7 19 25 20 19 4 6 44 29 105
2022 Non-shift worker 19 27 33 12 6 1 2 19 47 4240
2020 Shift worker 8 12 25 37 17 2 0 55 20 100
2020 Non-shift worker 17 24 33 17 7 1 1 24 43 4445
2019 Shift worker 9 16 23 19 25 6 2 48 27 85
2019 Non-shift worker 20 28 30 14 5 1 1 20 50 3730

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 3 9 33 30 11 9 5 48 14 50
2024 Non-shift worker 9 20 39 23 7 0 2 31 29 3285
2022 Shift worker 5 21 27 19 19 3 5 42 29 105
2022 Non-shift worker 9 21 39 20 9 0 2 30 31 4245
2020 Shift worker 4 17 28 32 19 0 0 51 21 100
2020 Non-shift worker 7 20 40 23 8 0 1 32 28 4455
2019 Shift worker 7 13 31 24 17 6 2 45 22 85
2019 Non-shift worker 11 22 35 22 8 1 1 31 34 3735

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 26 30 15 6 4 0 46 22 50
2024 Non-shift worker 7 26 21 25 19 1 0 34 45 3290
2022 Shift worker 20 41 20 12 4 3 0 63 16 110
2022 Non-shift worker 10 27 21 24 15 2 0 37 41 4245
2020 Shift worker 24 37 20 7 8 3 1 64 16 100
2020 Non-shift worker 13 33 22 21 9 2 0 47 31 4425
2019 Shift worker 15 48 15 14 4 4 0 66 19 85
2019 Non-shift worker 10 29 23 25 12 2 0 39 37 3730

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 47 11 5 6 2 0 79 11 50
2024 Non-shift worker 46 32 8 7 5 1 0 79 13 3290
2022 Shift worker 54 22 11 12 1 1 0 77 13 110
2022 Non-shift worker 50 29 8 8 4 1 0 80 12 4250
2020 Shift worker 53 30 5 8 4 0 0 83 12 100
2020 Non-shift worker 49 30 8 8 4 1 0 80 12 4440
2019 Shift worker 52 26 11 6 4 1 0 79 10 85
2019 Non-shift worker 45 31 8 9 6 1 0 76 15 3730

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 37 5 5 1 0 0 89 6 50
2024 Non-shift worker 52 34 6 6 3 0 0 86 9 3290
2022 Shift worker 54 33 5 5 1 2 0 89 6 110
2022 Non-shift worker 57 30 6 5 2 0 0 87 7 4250
2020 Shift worker 65 28 3 2 2 0 0 93 4 100
2020 Non-shift worker 56 31 5 5 2 0 0 88 7 4420
2019 Shift worker 58 32 5 4 1 1 0 90 5 85
2019 Non-shift worker 50 34 6 7 2 0 0 84 9 3725

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 38 25 5 1 0 0 69 6 50
2024 Non-shift worker 45 37 9 5 3 1 0 83 7 3290
2022 Shift worker 51 33 13 1 1 0 0 85 2 110
2022 Non-shift worker 48 36 9 4 2 1 0 85 7 4250
2020 Shift worker 53 35 7 3 2 0 0 88 5 100
2020 Non-shift worker 48 35 9 5 2 1 0 84 7 4415
2019 Shift worker 50 33 11 4 1 1 0 84 5 80
2019 Non-shift worker 45 37 9 5 2 1 0 83 7 3745

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 38 11 4 10 2 0 74 15 50
2024 Non-shift worker 18 39 17 15 8 2 0 58 24 3290
2022 Shift worker 41 33 19 4 2 1 0 74 6 110
2022 Non-shift worker 23 38 17 13 7 2 0 63 20 4250
2020 Shift worker 51 32 9 6 3 0 0 83 9 100
2020 Non-shift worker 27 40 15 12 4 1 0 68 17 4435
2019 Shift worker 44 37 9 5 2 3 0 84 7 80
2019 Non-shift worker 28 41 16 10 4 2 0 70 14 3725

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 32 16 7 9 5 0 67 17 50
2024 Non-shift worker 24 41 15 9 5 6 1 69 15 3285
2022 Shift worker 35 43 14 3 2 3 0 80 5 110
2022 Non-shift worker 25 40 14 9 5 6 1 70 15 4250
2020 Shift worker 53 21 13 5 6 3 0 76 11 100
2020 Non-shift worker 29 38 15 8 4 4 0 71 13 4440
2019 Shift worker 44 37 11 3 1 4 0 84 4 80
2019 Non-shift worker 34 41 14 6 3 3 0 77 9 3735

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 29 7 7 8 0 0 77 16 50
2024 Non-shift worker 27 42 13 11 7 0 0 69 19 3290
2022 Shift worker 52 32 12 4 1 0 0 84 5 110
2022 Non-shift worker 34 39 12 10 5 0 0 73 16 4250
2020 Shift worker 57 30 8 4 1 0 0 88 5 100
2020 Non-shift worker 40 37 11 9 4 0 0 77 12 4425
2019 Shift worker 57 26 11 3 2 1 0 84 5 85
2019 Non-shift worker 37 39 12 8 4 0 0 76 12 3740

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 28 12 16 12 14 3 52 34 50
2024 Non-shift worker 34 28 12 8 6 7 6 71 16 3290
2022 Shift worker 35 24 15 13 5 5 4 64 20 110
2022 Non-shift worker 38 29 10 7 4 7 4 76 13 4250

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 27 7 10 15 12 7 61 31 50
2024 Non-shift worker 33 27 12 8 6 8 6 70 17 3290
2022 Shift worker 39 22 20 7 4 4 4 67 12 110
2022 Non-shift worker 37 29 11 6 5 7 5 75 13 4250

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 22 11 9 10 19 1 63 24 50
2024 Non-shift worker 21 27 29 6 3 12 1 56 11 3290
2022 Shift worker 25 25 21 6 5 15 3 61 13 110
2022 Non-shift worker 24 30 28 6 2 9 1 60 9 4250
2020 Shift worker 38 36 13 6 4 2 2 77 10 100
2020 Non-shift worker 30 38 16 6 4 5 1 72 11 4445

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 27 12 9 12 9 5 62 24 50
2024 Non-shift worker 31 33 10 9 7 6 4 71 18 3280
2022 Shift worker 33 33 10 10 3 5 6 74 15 110
2022 Non-shift worker 33 35 10 8 6 6 3 75 15 4245
2020 Shift worker 47 30 9 5 7 1 2 79 12 100
2020 Non-shift worker 37 34 10 8 5 4 3 76 13 4425

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 7 12 26 0 11 39 5 34 20 50
2024 Non-shift worker 9 21 20 5 5 35 5 49 17 3285
2022 Shift worker 14 13 19 0 2 39 13 55 5 110
2022 Non-shift worker 10 23 21 5 4 33 4 52 14 4245

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 0 4 15 18 46 17 0 5 77 125
2022 Non-shift worker 3 3 20 15 46 13 0 6 70 105

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 28 22 3 12 18 8 51 20 50
2024 Non-shift worker 21 32 17 9 8 7 5 61 20 3285
2022 Shift worker 31 25 12 8 2 14 7 71 13 110
2022 Non-shift worker 25 30 16 9 6 7 6 64 17 4250
2020 Shift worker 34 28 14 8 6 7 3 69 15 100
2020 Non-shift worker 27 32 16 9 5 6 5 66 16 4445
2019 Shift worker 30 33 13 8 7 5 4 69 16 85
2019 Non-shift worker 27 31 16 11 7 5 4 63 20 3735

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 42 9 9 10 1 2 72 20 50
2024 Non-shift worker 26 40 13 10 7 3 1 69 17 3285
2022 Shift worker 25 38 15 9 4 8 1 69 15 105
2022 Non-shift worker 26 38 14 11 7 3 1 67 18 4250
2020 Shift worker 24 40 14 13 9 1 0 64 22 100
2020 Non-shift worker 32 39 12 9 4 3 1 73 14 4445
2019 Shift worker 28 41 12 10 4 4 1 73 15 85
2019 Non-shift worker 31 39 13 9 4 2 1 73 14 3740

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 36 10 4 15 1 0 71 19 50
2024 Non-shift worker 22 40 20 10 6 2 0 63 16 3285
2022 Shift worker 30 36 24 8 1 1 1 67 9 110
2022 Non-shift worker 21 38 21 11 6 2 0 61 18 4245
2020 Shift worker 31 37 23 7 2 0 0 68 9 100
2020 Non-shift worker 27 40 20 7 4 2 0 69 11 4430
2019 Shift worker 28 45 14 3 4 6 0 78 7 85
2019 Non-shift worker 26 40 20 8 4 2 0 67 13 3725

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 9 24 13 15 13 3 38 33 50
2024 Non-shift worker 13 20 18 17 19 11 2 38 41 3290
2022 Shift worker 22 30 23 7 5 11 3 60 14 110
2022 Non-shift worker 13 20 18 15 17 12 4 40 39 4250
2020 Shift worker 26 22 25 7 8 9 3 55 18 100
2020 Non-shift worker 16 21 19 16 14 11 3 43 35 4440
2019 Shift worker 21 30 10 11 13 9 6 60 28 85
2019 Non-shift worker 14 22 20 16 15 11 3 41 37 3740

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 50 2 10 2 0 0 86 12 50
2024 Non-shift worker 26 50 5 14 5 0 0 76 19 3285
2022 Shift worker 39 47 7 6 1 0 0 86 7 105
2022 Non-shift worker 31 48 4 12 4 0 0 80 16 4250
2020 Shift worker 46 37 11 4 2 0 0 83 6 100
2020 Non-shift worker 30 48 5 14 3 0 0 78 17 4455

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 32 12 2 15 0 2 70 18 50
2024 Non-shift worker 26 33 9 16 14 0 1 61 30 3290
2022 Shift worker 45 36 11 4 4 0 0 81 8 105
2022 Non-shift worker 35 37 7 11 8 0 1 73 19 4240
2020 Shift worker 40 37 11 9 4 0 0 77 12 100
2020 Non-shift worker 30 38 11 16 4 0 0 69 20 4440
2019 Shift worker 45 37 8 6 3 0 0 83 9 80
2019 Non-shift worker 37 35 7 13 8 0 0 72 21 3740

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 30 16 9 4 0 0 71 13 50
2024 Non-shift worker 32 40 11 12 5 0 0 72 17 3275
2022 Shift worker 38 44 8 5 3 0 1 84 8 105
2022 Non-shift worker 37 39 11 8 4 1 0 77 12 4240
2020 Shift worker 44 35 12 8 2 0 0 78 10 100
2020 Non-shift worker 36 39 11 10 3 0 0 76 13 4415
2019 Shift worker 45 39 8 5 4 0 0 84 9 85
2019 Non-shift worker 39 38 11 9 3 0 0 77 12 3725

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 26 7 9 4 0 0 80 13 50
2024 Non-shift worker 60 24 5 6 3 0 0 85 10 3290

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 18 9 19 1 3 0 70 21 50
2024 Non-shift worker 51 25 8 10 5 0 0 77 15 3290

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 16 6 1 1 0 0 91 3 50
2024 Non-shift worker 78 13 3 2 2 0 1 92 4 3290
2022 Shift worker 77 15 3 2 2 0 1 93 4 110
2022 Non-shift worker 78 13 3 3 2 0 1 92 5 4255
2019 Shift worker 72 22 2 2 1 1 1 95 3 85
2019 Non-shift worker 78 13 4 2 2 0 1 92 4 3725

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 28 18 5 0 0 0 78 5 50
2024 Non-shift worker 38 31 19 6 3 3 0 71 9 3290
2022 Shift worker 45 32 15 4 0 0 3 80 4 110
2022 Non-shift worker 39 30 18 6 3 3 0 72 9 4255
2020 Shift worker 55 20 15 9 1 1 0 75 10 100
2020 Non-shift worker 40 29 19 7 3 2 0 71 10 4450
2019 Shift worker 50 23 15 5 3 5 0 76 8 85
2019 Non-shift worker 41 30 18 5 2 4 0 73 7 3750

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 12 88 50
2024 Non-shift worker 14 86 3290
2022 Shift worker 8 92 110
2022 Non-shift worker 12 88 4250
2020 Shift worker 10 90 100
2020 Non-shift worker 11 89 4450
2019 Shift worker 9 91 85
2019 Non-shift worker 13 87 3750

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 33 67 425
2022 Shift worker 59 41 10
2022 Non-shift worker 39 61 520
2020 Shift worker 49 51 10
2020 Non-shift worker 38 62 495

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 72 28 425
2022 Shift worker 82 18 10
2022 Non-shift worker 62 38 520
2020 Shift worker 50 50 10
2020 Non-shift worker 67 33 495

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 425
2022 Shift worker 0 100 10
2022 Non-shift worker 8 92 520
2020 Shift worker 0 100 10
2020 Non-shift worker 7 93 495

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 10
2022 Non-shift worker 0 100 520
2020 Shift worker 0 100 10
2020 Non-shift worker 0 100 495

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 425
2022 Shift worker 0 100 10
2022 Non-shift worker 4 96 520
2020 Shift worker 0 100 10
2020 Non-shift worker 5 95 495

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 425
2022 Shift worker 8 92 10
2022 Non-shift worker 5 95 520

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 425
2022 Shift worker 7 93 10
2022 Non-shift worker 7 93 520
2020 Shift worker 0 100 10
2020 Non-shift worker 5 95 495

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 41 59 420
2022 Shift worker 43 57 10
2022 Non-shift worker 38 62 520

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 49 51 420
2022 Shift worker 27 73 10
2022 Non-shift worker 37 63 520
2020 Shift worker 50 50 10
2020 Non-shift worker 43 57 495

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 52 48 420
2022 Shift worker 32 68 10
2022 Non-shift worker 47 53 520

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 43 57 420
2022 Shift worker 59 41 10
2022 Non-shift worker 44 56 520

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 37 63 420
2022 Shift worker 23 77 10
2022 Non-shift worker 38 62 520

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 52 48 420
2022 Shift worker 32 68 10
2022 Non-shift worker 52 48 520
2020 Shift worker 50 50 10
2020 Non-shift worker 50 50 495

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 38 62 420
2022 Shift worker 17 83 10
2022 Non-shift worker 32 68 520

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Shift worker 0 100 10
2022 Non-shift worker 1 99 520
2020 Shift worker 0 100 10
2020 Non-shift worker 1 99 495

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 420
2022 Shift worker 8 92 10
2022 Non-shift worker 6 94 520
2020 Shift worker 0 100 10
2020 Non-shift worker 7 93 495

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 420
2022 Shift worker 0 100 10
2022 Non-shift worker 10 90 520

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 52 48 420
2022 Shift worker 59 41 10
2022 Non-shift worker 49 51 520
2020 Shift worker 49 51 10
2020 Non-shift worker 52 48 495

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 420
2022 Shift worker 15 85 10
2022 Non-shift worker 19 81 520

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 23 77 420
2022 Shift worker 36 64 10
2022 Non-shift worker 16 84 520

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 56 44 425
2022 Shift worker 61 39 10
2022 Non-shift worker 50 50 515
2020 Shift worker 49 51 10
2020 Non-shift worker 53 47 495

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 26 74 425
2022 Shift worker 24 76 10
2022 Non-shift worker 26 74 515

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 425
2022 Shift worker 14 86 10
2022 Non-shift worker 16 84 515

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 425
2022 Shift worker 14 86 10
2022 Non-shift worker 13 87 515

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 425
2022 Shift worker 7 93 10
2022 Non-shift worker 9 91 515

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 425
2022 Shift worker 7 93 10
2022 Non-shift worker 6 94 515
2020 Shift worker 0 100 10
2020 Non-shift worker 5 95 495

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 425
2022 Shift worker 22 78 10
2022 Non-shift worker 11 89 515

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 425
2022 Shift worker 7 93 10
2022 Non-shift worker 13 87 515
2020 Shift worker 0 100 10
2020 Non-shift worker 14 86 495

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 24 76 425
2022 Shift worker 24 76 10
2022 Non-shift worker 29 71 515

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 395
2022 Shift worker 27 73 10
2022 Non-shift worker 8 92 485

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 395
2022 Shift worker 9 91 10
2022 Non-shift worker 21 79 485

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 395
2022 Shift worker 0 100 10
2022 Non-shift worker 5 95 485

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 395
2022 Shift worker 24 76 10
2022 Non-shift worker 6 94 485

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 395
2022 Shift worker 0 100 10
2022 Non-shift worker 12 88 485

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 395
2022 Shift worker 8 92 10
2022 Non-shift worker 10 90 485

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 395
2022 Shift worker 0 100 10
2022 Non-shift worker 13 87 485

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 395
2022 Shift worker 9 91 10
2022 Non-shift worker 14 86 485

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 395
2022 Shift worker 10 90 10
2022 Non-shift worker 11 89 485

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 395
2022 Shift worker 20 80 10
2022 Non-shift worker 36 64 485

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 395
2022 Shift worker 19 81 10
2022 Non-shift worker 11 89 485
2020 Shift worker 0 100 10
2020 Non-shift worker 17 83 465

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 52 48 395
2022 Shift worker 72 28 10
2022 Non-shift worker 52 48 485

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 395
2022 Shift worker 0 100 10
2022 Non-shift worker 1 99 485
2020 Shift worker 0 100 10
2020 Non-shift worker 2 98 465

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 63 37 395
2022 Shift worker 27 73 10
2022 Non-shift worker 59 41 485
2020 Shift worker 49 51 10
2020 Non-shift worker 59 41 465

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 395

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 395
2022 Shift worker 8 92 10
2022 Non-shift worker 17 83 485

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 6 14 13 11 12 35 8 37 40 3290
2022 Shift worker 15 11 17 2 6 31 18 50 16 110
2022 Non-shift worker 8 12 14 11 12 34 9 36 40 4250
2020 Shift worker 27 18 15 5 6 26 4 63 15 100
2020 Non-shift worker 12 16 17 10 7 32 7 45 28 4445
2019 Shift worker 13 17 21 2 2 24 21 54 8 85
2019 Non-shift worker 11 16 20 10 9 28 6 42 28 3750

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 29 17 2 12 14 0 64 16 50
2024 Non-shift worker 14 31 17 13 9 15 1 54 26 3290
2022 Shift worker 24 28 12 3 6 25 2 72 12 110
2022 Non-shift worker 16 28 16 13 11 14 2 53 28 4250
2020 Shift worker 39 23 16 5 2 14 1 73 8 100
2020 Non-shift worker 22 29 19 11 6 13 1 58 19 4440
2019 Shift worker 26 28 20 2 2 15 7 69 5 85
2019 Non-shift worker 20 31 19 10 6 12 1 59 19 3750

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 23 77 50
2024 Non-shift worker 12 88 3280
2022 Shift worker 7 93 110
2022 Non-shift worker 10 90 4250
2020 Shift worker 10 90 100
2020 Non-shift worker 10 90 4445

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 390
2022 Non-shift worker 27 73 430

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 73 27 15
2024 Non-shift worker 80 20 390
2022 Non-shift worker 75 25 430
2020 Shift worker 50 50 10
2020 Non-shift worker 76 24 450

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 4 96 390
2022 Non-shift worker 4 96 430
2020 Shift worker 0 100 10
2020 Non-shift worker 5 95 450

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 430

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 6 94 390
2022 Non-shift worker 6 94 430

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 390
2022 Non-shift worker 5 95 430

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 390
2022 Non-shift worker 15 85 430

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 48 52 10
2024 Non-shift worker 32 68 385
2022 Non-shift worker 25 75 430
2020 Shift worker 49 51 10
2020 Non-shift worker 29 71 450

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 385
2022 Non-shift worker 22 78 430

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 385
2022 Non-shift worker 14 86 430

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 385
2022 Non-shift worker 8 92 430
2020 Shift worker 0 100 10
2020 Non-shift worker 8 92 450

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 385
2022 Non-shift worker 29 71 430

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 34 66 385
2022 Non-shift worker 28 72 430

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 5 95 385
2022 Non-shift worker 5 95 430
2020 Shift worker 0 100 10
2020 Non-shift worker 4 96 450

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 4 96 385
2022 Non-shift worker 1 99 430

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 385
2022 Non-shift worker 8 92 430

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 385
2022 Non-shift worker 16 84 430

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2022 Non-shift worker 1 99 430

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 385
2022 Non-shift worker 15 85 430

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 0 100 385
2022 Non-shift worker 0 100 430

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 29 71 395
2022 Non-shift worker 29 71 430

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 395
2022 Non-shift worker 12 88 430

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 395
2022 Non-shift worker 8 92 430
2020 Shift worker 0 100 10
2020 Non-shift worker 9 91 450

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 395
2022 Non-shift worker 11 89 430

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 395
2022 Non-shift worker 4 96 430
2020 Shift worker 0 100 10
2020 Non-shift worker 4 96 450

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 395
2022 Non-shift worker 5 95 430
2020 Shift worker 0 100 10
2020 Non-shift worker 3 97 450

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 15
2024 Non-shift worker 6 94 395
2022 Non-shift worker 6 94 430

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 395
2022 Non-shift worker 7 93 430
2020 Shift worker 0 100 10
2020 Non-shift worker 6 94 450

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 72 28 15
2024 Non-shift worker 53 47 395
2022 Non-shift worker 53 47 430

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 3 97 375
2022 Non-shift worker 4 96 410
2020 Shift worker 0 100 10
2020 Non-shift worker 5 95 440

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 12 88 375
2022 Non-shift worker 15 85 410

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2022 Non-shift worker 3 97 410

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 1 99 375
2022 Non-shift worker 1 99 410
2020 Shift worker 0 100 10
2020 Non-shift worker 1 99 440

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 2 98 375
2022 Non-shift worker 2 98 410
2020 Shift worker 0 100 10
2020 Non-shift worker 2 98 440

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 5 95 375
2022 Non-shift worker 4 96 410

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 375
2022 Non-shift worker 8 92 410

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 375
2022 Non-shift worker 11 89 410
2020 Shift worker 0 100 10
2020 Non-shift worker 12 88 440

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 13 87 375
2022 Non-shift worker 8 92 410

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 34 66 375
2022 Non-shift worker 30 70 410

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 375
2022 Non-shift worker 11 89 410

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 50 50 375
2022 Non-shift worker 45 55 410

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 2 98 375
2022 Non-shift worker 1 99 410
2020 Shift worker 0 100 10
2020 Non-shift worker 1 99 440

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 77 23 10
2024 Non-shift worker 72 28 375
2022 Non-shift worker 64 36 410

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 375

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 12 88 375
2022 Non-shift worker 17 83 410

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 7 15 18 8 7 39 6 40 28 3290
2022 Shift worker 19 12 19 1 1 37 10 59 5 110
2022 Non-shift worker 9 14 17 8 7 38 6 41 28 4245
2020 Shift worker 30 17 14 6 5 26 2 66 14 100
2020 Non-shift worker 13 16 19 7 5 34 5 48 21 4440
2019 Shift worker 15 16 17 5 2 29 17 57 12 80
2019 Non-shift worker 12 17 21 7 5 34 6 48 18 3745

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 32 19 5 10 12 0 61 18 50
2024 Non-shift worker 15 32 19 10 7 16 2 57 20 3290
2022 Shift worker 27 32 15 3 2 20 1 75 6 105
2022 Non-shift worker 18 31 19 9 7 15 2 58 19 4250
2020 Shift worker 42 23 16 7 2 10 1 72 9 100
2020 Non-shift worker 22 31 19 8 5 13 1 62 16 4445
2019 Shift worker 31 25 16 4 1 16 8 73 6 80
2019 Non-shift worker 23 31 19 6 4 15 1 65 13 3740

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 13 87 50
2024 Non-shift worker 14 86 3290
2022 Shift worker 10 90 110
2022 Non-shift worker 11 89 4245
2020 Shift worker 17 83 100
2020 Non-shift worker 12 88 4425
2019 Shift worker 14 86 85
2019 Non-shift worker 15 85 3750

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 51 49 460
2022 Shift worker 60 40 15
2022 Non-shift worker 52 48 500
2020 Shift worker 28 72 15
2020 Non-shift worker 39 61 545

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 74 26 460
2022 Shift worker 60 40 15
2022 Non-shift worker 74 26 500
2020 Shift worker 80 20 15
2020 Non-shift worker 78 22 545
2019 Shift worker 73 27 10
2019 Non-shift worker 74 26 565

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 36 39 7 13 5 0 0 76 17 335
2022 Non-shift worker 39 37 9 8 5 1 0 77 14 375
2020 Shift worker 37 48 7 7 0 0 0 86 7 15
2020 Non-shift worker 44 37 9 6 4 1 1 81 10 425

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 34 12 9 9 1 9 66 20 50
2024 Non-shift worker 34 36 9 8 4 3 4 76 14 3285
2022 Shift worker 38 31 13 5 2 7 3 78 8 110
2022 Non-shift worker 37 36 8 7 3 5 4 80 11 4250
2020 Shift worker 41 29 9 11 3 5 2 75 15 100
2020 Non-shift worker 42 35 8 5 2 3 5 83 8 4440
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 26 14 11 8 3 1 66 20 50
2024 Non-shift worker 47 32 7 7 6 1 1 80 13 3295
2022 Shift worker 45 24 14 9 4 3 1 72 13 110
2022 Non-shift worker 46 34 7 6 6 1 1 81 12 4250
2020 Shift worker 45 25 17 4 7 2 0 72 11 100
2020 Non-shift worker 44 33 9 8 5 1 1 78 13 4425

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 9 8 8 27 5 34 58 29 50
2024 Non-shift worker 4 8 14 9 29 7 28 59 19 3280
2022 Shift worker 8 5 8 6 36 3 34 67 20 105
2022 Non-shift worker 3 7 14 9 32 6 27 63 16 4245

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 30 23 17 9 9 0 46 28 50
2024 Non-shift worker 11 37 21 17 11 4 0 49 29 3285
2022 Shift worker 20 37 19 8 4 10 2 65 13 110
2022 Non-shift worker 14 38 19 14 10 4 0 55 25 4245
2020 Shift worker 39 32 10 13 5 1 0 71 18 100
2020 Non-shift worker 30 45 13 8 3 1 0 76 11 4445
2019 Shift worker 24 31 22 16 2 2 2 58 19 80
2019 Non-shift worker 19 42 18 12 5 3 0 63 18 3740

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 18 12 37 28 5 50
2024 Non-shift worker 8 25 36 22 9 3290
2022 Shift worker 17 22 43 16 2 110
2022 Non-shift worker 9 26 38 20 7 4250

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 41 10 7 7 0 0 77 14 50
2024 Non-shift worker 44 31 12 5 5 3 1 77 11 3290
2022 Shift worker 45 17 18 11 2 6 1 67 14 110
2022 Non-shift worker 44 31 11 6 4 3 1 79 10 4250
2020 Shift worker 48 18 19 6 7 1 1 67 13 100
2020 Non-shift worker 42 32 14 5 4 3 1 76 10 4425

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 25 7 18 13 4 3 59 34 50
2024 Non-shift worker 36 29 11 12 11 1 0 65 24 3290
2022 Shift worker 41 16 16 18 7 1 1 58 26 110
2022 Non-shift worker 36 30 9 12 11 1 1 67 23 4250
2020 Shift worker 42 15 16 14 11 2 1 59 25 100
2020 Non-shift worker 32 30 12 15 9 1 1 63 24 4435

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 27 25 11 13 0 0 50 24 50
2024 Non-shift worker 14 37 15 20 13 1 0 51 34 3290
2022 Shift worker 26 36 17 14 5 1 0 63 19 110
2022 Non-shift worker 17 37 17 15 11 1 1 56 27 4250
2020 Shift worker 35 23 19 12 8 4 0 60 20 100
2020 Non-shift worker 24 35 18 14 8 1 0 60 22 4445
2019 Shift worker 30 32 21 9 5 0 2 64 14 85
2019 Non-shift worker 16 31 21 18 11 2 0 49 30 3745

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 9 47 16 19 7 1 0 57 27 1510
2022 Shift worker 10 34 13 31 12 0 0 43 43 10
2022 Non-shift worker 10 46 16 18 7 2 0 57 26 1810
2020 Shift worker 9 41 16 33 0 0 0 51 33 10
2020 Non-shift worker 14 48 14 19 4 1 0 62 24 1720

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 34 22 7 3 1 3 31 69 50
2024 Non-shift worker 32 29 18 8 10 0 3 33 67 3275
2022 Shift worker 21 38 22 10 6 1 2 110
2022 Non-shift worker 30 30 19 9 10 0 2 4225
2020 Shift worker 22 29 22 10 16 1 0 100
2020 Non-shift worker 28 29 21 12 8 0 1 4440
2019 Shift worker 20 19 31 15 16 0 0 80
2019 Non-shift worker 22 26 23 13 15 0 1 3740

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 26 27 13 11 0 2 23 77 50
2024 Non-shift worker 12 22 29 19 18 0 1 12 88 3280
2022 Shift worker 13 33 37 11 5 0 0 110
2022 Non-shift worker 11 22 26 20 21 0 1 4235
2020 Shift worker 21 30 27 12 10 0 0 100
2020 Non-shift worker 12 23 28 21 16 0 0 4445
2019 Shift worker 33 28 24 8 6 0 1 85
2019 Non-shift worker 14 25 28 19 14 0 0 3740

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 34 31 6 7 2 0 21 79 50
2024 Non-shift worker 14 25 28 17 14 0 1 14 86 3275
2022 Shift worker 31 22 25 11 9 1 2 110
2022 Non-shift worker 15 25 26 17 16 0 1 4235
2020 Shift worker 27 29 27 6 11 0 0 100
2020 Non-shift worker 16 27 25 18 12 0 1 4440
2019 Shift worker 49 23 20 3 6 0 1 85
2019 Non-shift worker 17 29 26 17 10 0 1 3720

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 25 13 17 20 0 1 25 75 50
2024 Non-shift worker 13 22 24 19 20 0 2 13 87 3285
2022 Shift worker 22 29 28 14 5 1 0 110
2022 Non-shift worker 13 20 23 19 22 1 1 4235
2020 Shift worker 29 22 26 13 11 0 0 100
2020 Non-shift worker 18 24 24 18 15 1 1 4430
2019 Shift worker 30 20 25 17 6 1 2 85
2019 Non-shift worker 16 23 24 19 17 0 1 3725

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 20 12 8 7 3 13 44 56 50
2024 Non-shift worker 29 27 18 11 10 0 5 30 70 3285
2022 Shift worker 47 28 16 3 2 1 4 105
2022 Non-shift worker 27 25 19 12 13 0 4 4235
2020 Shift worker 46 27 14 9 5 0 0 100
2020 Non-shift worker 28 26 20 13 10 0 2 4440
2019 Shift worker 59 18 11 7 2 1 1 85
2019 Non-shift worker 30 28 19 12 8 0 3 3730

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 29 12 15 16 1 0 27 73 50
2024 Non-shift worker 17 25 24 16 16 0 1 17 83 3285
2022 Shift worker 28 35 17 9 8 0 2 110
2022 Non-shift worker 19 24 24 15 17 0 1 4235
2020 Shift worker 29 22 23 12 14 0 0 100
2020 Non-shift worker 19 25 24 18 14 0 0 4445
2019 Shift worker 42 16 19 15 7 1 0 85
2019 Non-shift worker 23 28 23 14 12 0 1 3740

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 34 12 8 9 1 3 34 66 50
2024 Non-shift worker 20 32 23 13 9 1 2 20 80 3285
2022 Shift worker 38 32 18 7 3 1 2 110
2022 Non-shift worker 24 32 24 11 8 0 1 4235
2020 Shift worker 34 27 26 11 2 0 1 100
2020 Non-shift worker 25 36 22 11 5 1 1 4430
2019 Shift worker 40 34 16 4 3 1 2 85
2019 Non-shift worker 23 36 24 11 6 0 1 3725

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 37 23 8 6 3 3 22 78 50
2024 Non-shift worker 15 29 26 15 12 1 1 15 85 3285
2022 Shift worker 31 36 17 10 4 0 1 105
2022 Non-shift worker 19 31 24 15 10 0 1 4240
2020 Shift worker 26 30 26 9 5 1 3 100
2020 Non-shift worker 21 34 25 13 6 0 1 4430
2019 Shift worker 38 36 15 5 3 1 2 80
2019 Non-shift worker 20 33 26 13 7 0 1 3725

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 30 21 9 14 0 3 24 76 50
2024 Non-shift worker 22 32 21 14 10 0 1 22 78 3285
2022 Shift worker 37 34 13 9 5 0 3 110
2022 Non-shift worker 25 31 20 13 9 0 1 4245
2020 Shift worker 34 26 22 11 5 1 0 100
2020 Non-shift worker 26 33 22 12 6 0 1 4430
2019 Shift worker 28 26 31 4 8 2 1 85
2019 Non-shift worker 23 32 23 13 8 0 1 3720

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 21 20 10 15 0 2 33 67 50
2024 Non-shift worker 35 29 15 10 10 0 1 36 64 3275
2022 Shift worker 44 35 12 7 1 0 1 110
2022 Non-shift worker 37 27 17 9 8 1 1 4245
2020 Shift worker 54 18 12 12 4 0 0 100
2020 Non-shift worker 37 28 17 9 7 0 1 4430
2019 Shift worker 45 23 14 8 9 1 1 85
2019 Non-shift worker 34 28 17 11 8 1 1 3715

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 23 21 10 8 0 3 36 64 50
2024 Non-shift worker 48 28 13 5 4 0 1 49 51 3285
2022 Shift worker 46 28 15 8 0 0 3 105
2022 Non-shift worker 48 27 13 5 4 0 2 4240
2020 Shift worker 33 23 20 13 8 0 3 100
2020 Non-shift worker 22 30 26 15 7 0 1 4430

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 26 19 8 9 0 2 37 63 50
2024 Non-shift worker 26 29 22 12 10 0 2 26 74 3285
2022 Shift worker 34 33 21 5 6 0 2 110
2022 Non-shift worker 27 30 22 12 9 0 1 4235
2020 Shift worker 30 32 21 9 4 2 2 100
2020 Non-shift worker 22 28 26 15 8 0 1 4425
2019 Shift worker 31 36 22 7 3 1 1 85
2019 Non-shift worker 27 30 23 13 7 0 1 3715

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 20 22 6 9 0 3 42 58 50
2024 Non-shift worker 33 22 17 11 14 0 3 34 66 3280
2022 Shift worker 45 19 20 8 4 0 3 110
2022 Non-shift worker 42 25 15 8 7 0 3 4230
2020 Shift worker 41 30 18 6 5 0 1 100
2020 Non-shift worker 39 30 19 7 3 0 1 4420
2019 Shift worker 59 16 10 14 0 1 0 85
2019 Non-shift worker 44 26 15 8 5 0 1 3715

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 29 11 8 6 0 1 46 54 50
2024 Non-shift worker 32 32 20 9 6 0 1 32 68 3280
2022 Shift worker 38 30 22 4 5 1 1 105
2022 Non-shift worker 31 36 18 8 6 0 1 4245
2020 Shift worker 37 26 20 15 2 0 0 100
2020 Non-shift worker 24 34 24 11 6 0 0 4415

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 15 4 1 6 0 16 69 31 50
2024 Non-shift worker 63 12 4 2 2 1 16 75 25 3275

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 16 10 0 5 0 13 65 35 50
2024 Non-shift worker 57 14 6 4 4 1 13 67 33 3280

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 13 7 4 13 0 10 59 41 45
2024 Non-shift worker 63 13 6 4 6 1 8 69 31 3285
2022 Shift worker 76 11 3 1 3 2 4 110
2022 Non-shift worker 66 13 5 3 5 2 6 4250
2020 Shift worker 74 13 5 5 3 0 0 100
2020 Non-shift worker 71 12 6 3 3 1 4 4425
2019 Shift worker 75 9 5 3 2 3 3 80
2019 Non-shift worker 68 13 7 4 5 1 3 3730

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 29 3 8 8 0 6 49 51 50
2024 Non-shift worker 57 23 9 4 2 0 4 59 41 3275
2022 Shift worker 70 18 5 0 3 0 3 110
2022 Non-shift worker 62 21 8 3 2 1 3 4240
2020 Shift worker 73 16 8 3 1 0 0 100
2020 Non-shift worker 64 22 7 3 2 0 2 4420
2019 Shift worker 64 13 11 5 4 2 0 80
2019 Non-shift worker 54 27 11 4 2 0 2 3715

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 19 8 5 14 0 6 52 48 50
2024 Non-shift worker 55 20 10 5 7 0 3 57 43 3285
2022 Shift worker 72 13 6 3 3 0 3 110
2022 Non-shift worker 58 18 8 6 6 1 3 4245
2020 Shift worker 67 15 5 9 4 0 0 100
2020 Non-shift worker 62 17 9 5 4 0 2 4430
2019 Shift worker 61 19 6 6 5 2 0 80
2019 Non-shift worker 54 20 11 7 6 0 1 3695

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 10 2 1 4 0 25 78 22 50
2024 Non-shift worker 53 15 6 3 2 0 21 68 32 3280
2022 Shift worker 69 8 1 0 1 0 21 110
2022 Non-shift worker 55 15 6 3 1 0 20 4235
2020 Shift worker 64 12 6 0 1 0 17 100
2020 Non-shift worker 57 14 6 2 1 0 19 4430
2019 Shift worker 73 8 2 1 3 1 11 80
2019 Non-shift worker 51 16 8 3 2 0 20 3705

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 17 0 0 7 2 7 74 26 50
2024 Non-shift worker 65 18 5 1 1 1 8 71 29 3275
2022 Shift worker 75 14 2 1 2 0 6 105
2022 Non-shift worker 68 17 5 2 1 1 6 4235
2020 Shift worker 75 16 5 3 0 0 2 100
2020 Non-shift worker 70 17 6 2 1 0 4 4445
2019 Shift worker 79 10 4 3 2 1 2 80
2019 Non-shift worker 68 18 6 2 1 0 5 3715

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 19 2 6 11 2 3 61 39 50
2024 Non-shift worker 63 14 7 3 5 1 7 68 32 3290
2022 Shift worker 54 12 12 8 9 2 3 110
2022 Non-shift worker 69 12 5 3 5 0 6 4245
2020 Shift worker 62 10 15 3 9 0 1 100
2020 Non-shift worker 70 12 5 3 6 0 3 4445
2019 Shift worker 65 12 8 1 9 1 3 80
2019 Non-shift worker 73 9 4 4 6 0 4 3720

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 25 11 3 7 2 3 51 49 50
2024 Non-shift worker 48 26 13 5 3 1 5 51 49 3285
2022 Shift worker 54 26 12 4 1 1 2 105
2022 Non-shift worker 51 25 13 4 3 1 4 4245
2020 Shift worker 49 17 19 10 5 0 1 100
2020 Non-shift worker 44 29 16 5 3 0 2 4450
2019 Shift worker 62 20 10 2 3 1 2 80
2019 Non-shift worker 55 26 11 3 2 0 2 3720

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 18 33 17 14 0 0 36 30 50
2024 Non-shift worker 5 23 41 20 10 0 0 29 30 3290
2022 Shift worker 12 28 49 7 3 0 1 40 10 110
2022 Non-shift worker 6 24 41 19 9 0 0 30 29 4250
2020 Shift worker 13 34 36 12 5 0 0 47 17 100
2020 Non-shift worker 9 27 40 18 6 0 0 36 24 4445
2019 Shift worker 21 41 26 10 2 0 0 62 12 85
2019 Non-shift worker 11 30 38 16 5 0 0 41 21 3750

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 17 46 22 7 0 0 29 25 50
2024 Non-shift worker 14 27 37 15 5 0 0 21 42 3285
2022 Shift worker 4 13 46 23 15 0 0 38 17 110
2022 Non-shift worker 12 24 39 18 7 0 0 25 36 4245
2020 Shift worker 12 23 28 25 12 0 0 37 34 100
2020 Non-shift worker 13 24 38 19 6 0 0 25 37 4430
2019 Shift worker 6 13 37 28 16 0 0 45 19 85
2019 Non-shift worker 10 21 40 21 7 0 0 29 31 3730
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 23 53 50
2024 Non-shift worker 24 57 3290
2022 Shift worker 33 48 110
2022 Non-shift worker 24 54 4250
2020 Shift worker 39 39 100
2020 Non-shift worker 33 43 4450

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 35 65 775
2022 Shift worker 68 32 35
2022 Non-shift worker 36 64 1015
2020 Shift worker 49 51 40
2020 Non-shift worker 35 65 1490

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 23 10 3 0 2 31 47 53 50
2024 Non-shift worker 43 15 10 4 4 4 19 56 44 3290
2022 Shift worker 36 17 8 6 1 3 29 110
2022 Non-shift worker 45 14 9 5 4 3 20 4250
2020 Shift worker 48 20 9 4 8 4 7 100
2020 Non-shift worker 44 16 13 7 6 2 12 4445
2019 Shift worker 36 20 13 4 10 3 13 80
2019 Non-shift worker 42 16 14 9 9 1 9 3720

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 4 13 14 22 38 2 8 19 66 770
2022 Shift worker 7 34 11 28 18 0 2 42 47 35
2022 Non-shift worker 5 17 14 21 37 2 5 23 62 1015
2020 Shift worker 16 19 19 17 18 0 12 39 40 40
2020 Non-shift worker 8 19 16 22 31 1 4 28 55 1490

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 4 16 13 22 40 1 4 21 65 770
2022 Shift worker 20 14 24 24 16 0 2 34 41 35
2022 Non-shift worker 5 16 11 22 42 3 3 22 67 1010
2020 Shift worker 13 31 15 19 20 0 2 45 40 40
2020 Non-shift worker 6 14 14 24 38 1 3 21 65 1490
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