2024 Public Service Employee Survey Results by Theme for Global Affairs Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 43 11 7 6 0 0 75 13 75
2024 Intelligence analysts 48 29 13 0 10 0 0 77 10 45
2024 Federal regulators 32 51 10 0 6 0 0 84 6 15
2024 Compliance, inspection and enforcement 28 34 23 9 7 0 0 61 16 25
2024 Communications or public affairs 28 42 14 9 7 0 0 70 16 135
2024 Access to information and privacy 12 48 24 11 5 0 0 60 16 20
2024 Security 32 45 10 7 5 2 0 78 12 105
2024 Science and technology 24 30 36 2 7 0 0 55 9 30
2024 Legal services 39 45 4 9 2 0 0 84 11 40
2024 Administration and operations 34 38 13 9 6 0 0 72 15 510
2024 Human resources 33 48 12 3 4 0 0 81 7 175
2024 Financial management 29 42 19 5 6 0 0 71 11 140
2024 Procurement 19 51 18 7 6 0 0 70 12 40
2024 Real property 30 48 14 3 4 0 0 78 7 80
2024 Information management 35 42 14 3 5 0 0 78 8 40
2024 Information technology 35 38 9 10 8 0 0 73 18 190
2024 Internal audit 17 51 14 11 6 0 0 69 17 20
2024 Evaluation 28 39 23 7 2 0 0 67 9 35
2024 Data sciences 20 49 17 14 0 0 0 69 14 30
2024 Policy 31 44 10 10 5 0 0 75 16 725
2024 Project management 29 48 13 7 3 0 0 77 11 315
2024 Other services to the public 47 34 11 6 1 0 0 81 8 145
2024 None of the above 36 38 10 10 5 1 0 74 15 365
2022 Client contact centre 41 47 6 3 2 1 0 89 5 135
2022 Federal regulators 21 65 6 5 4 0 0 86 9 15
2022 Compliance, inspection and enforcement 43 41 11 5 0 0 0 84 5 35
2022 Communications or public affairs 34 40 10 11 5 0 0 74 16 220
2022 Access to information and privacy 52 34 11 0 3 0 0 86 3 30
2022 Security 45 33 10 2 10 1 0 79 12 150
2022 Science and technology 25 47 14 11 3 0 0 72 14 30
2022 Legal services 37 44 9 7 2 0 0 82 10 75
2022 Administration and operations 35 43 11 7 4 0 0 78 11 595
2022 Human resources 36 41 14 6 3 0 0 77 9 235
2022 Financial management 38 44 9 5 4 0 0 82 9 230
2022 Procurement 42 39 5 7 6 0 0 82 13 65
2022 Real property 39 35 8 10 9 0 0 74 19 120
2022 Material management 46 50 0 4 0 0 0 96 4 15
2022 Information management 39 36 13 5 6 2 0 76 11 50
2022 Information technology 42 37 12 5 4 0 0 79 9 265
2022 Internal audit 14 67 13 6 0 0 0 81 6 20
2022 Evaluation 51 25 13 9 2 0 0 76 11 45
2022 Data sciences 40 50 10 0 0 0 0 90 0 40
2022 Policy 34 46 8 7 4 0 0 80 11 880
2022 Project management 37 43 8 7 4 0 0 81 11 460
2022 Other services to the public 48 38 7 6 1 0 0 86 6 160
2022 None of the above 43 38 7 8 4 0 0 81 12 435
2020 Client contact centre 44 40 6 9 1 0 0 84 10 105
2020 Federal regulators 43 46 11 0 0 0 0 89 0 20
2020 Compliance, inspection and enforcement 32 53 7 3 5 0 0 85 8 40
2020 Communications or public affairs 36 40 11 9 4 0 1 77 13 200
2020 Access to information and privacy 35 39 16 8 3 0 0 74 10 40
2020 Security 43 33 10 10 4 0 0 76 14 170
2020 Science and technology 36 43 11 10 0 0 0 79 10 40
2020 Legal services 41 50 4 3 3 0 0 91 5 80
2020 Administration and operations 36 40 14 7 3 0 0 76 10 670
2020 Human resources 42 38 12 7 2 0 0 80 9 235
2020 Financial management 41 38 12 6 4 0 0 79 9 240
2020 Procurement 38 45 13 5 0 0 0 83 5 65
2020 Real property 40 34 15 5 5 0 0 75 11 110
2020 Material management 43 45 0 6 6 0 0 87 13 20
2020 Information management 33 42 15 5 4 0 0 76 9 55
2020 Information technology 40 38 11 7 3 0 0 79 10 240
2020 Internal audit 43 29 17 6 6 0 0 71 11 20
2020 Evaluation 36 37 9 14 5 0 0 73 19 45
2020 Data sciences 38 44 9 5 4 0 0 82 9 55
2020 Policy 35 43 9 9 4 0 0 78 13 935
2020 Project management 33 43 12 8 3 0 0 77 11 480
2020 Other services to the public 36 45 8 8 3 0 0 81 11 180
2020 None of the above 37 39 10 9 5 0 0 76 14 490
2019 Client contact centre 26 56 8 6 4 0 0 82 9 75
2019 Federal regulators 35 30 7 29 0 0 0 64 29 15
2019 Compliance, inspection and enforcement 39 42 6 13 0 0 0 81 13 35
2019 Communications or public affairs 39 38 9 10 4 0 0 76 15 175
2019 Access to information and privacy 44 37 8 8 3 0 0 81 11 35
2019 Security 46 39 6 5 3 0 0 85 8 135
2019 Science and technology 23 45 20 10 2 0 0 68 12 40
2019 Legal services 45 39 11 2 2 0 0 84 5 80
2019 Administration and operations 40 36 12 8 4 0 0 76 12 560
2019 Human resources 48 36 10 3 2 1 0 85 5 205
2019 Financial management 32 42 15 7 3 0 0 75 10 205
2019 Procurement 35 54 8 0 3 0 0 89 3 60
2019 Real property 38 30 7 16 8 0 0 68 24 70
2019 Material management 27 47 16 0 9 0 0 74 9 10
2019 Information management 31 40 24 6 0 0 0 70 6 55
2019 Information technology 34 39 12 9 5 1 0 74 14 220
2019 Internal audit 25 53 16 0 6 0 0 78 6 20
2019 Evaluation 34 44 9 9 2 0 0 79 12 40
2019 Data sciences 27 28 11 31 4 0 0 54 35 25
2019 Policy 44 41 7 5 2 0 0 85 7 770
2019 Project management 36 42 9 8 4 0 0 78 13 380
2019 Other services to the public 44 39 9 5 3 0 0 83 8 150
2019 None of the above 44 36 8 7 5 0 0 80 12 445

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 38 18 14 10 0 0 58 23 75
2024 Intelligence analysts 36 28 6 14 14 2 0 65 28 45
2024 Federal regulators 46 42 0 0 12 0 0 88 12 15
2024 Compliance, inspection and enforcement 28 24 17 13 19 0 0 51 31 25
2024 Communications or public affairs 26 44 11 14 6 0 0 69 19 135
2024 Access to information and privacy 24 42 26 4 4 0 0 66 8 20
2024 Security 33 35 10 10 10 1 1 69 21 105
2024 Science and technology 22 28 36 3 12 0 0 49 14 30
2024 Legal services 32 48 8 6 7 0 0 79 12 40
2024 Administration and operations 30 35 18 10 6 0 0 65 17 510
2024 Human resources 35 38 16 4 7 0 0 73 11 175
2024 Financial management 25 41 17 9 8 0 0 67 17 140
2024 Procurement 26 47 15 7 3 2 0 75 10 40
2024 Real property 20 46 14 11 9 0 0 67 19 80
2024 Information management 40 33 12 7 5 0 2 75 13 40
2024 Information technology 34 36 12 9 9 0 0 70 18 190
2024 Internal audit 3 54 15 22 6 0 0 57 28 20
2024 Evaluation 23 34 27 14 2 0 0 57 16 35
2024 Data sciences 24 42 18 14 3 0 0 66 17 30
2024 Policy 25 41 13 11 10 0 0 66 21 725
2024 Project management 24 42 13 14 6 0 0 67 20 315
2024 Other services to the public 36 41 8 10 4 0 0 78 15 145
2024 None of the above 29 34 12 16 10 0 0 63 25 365
2022 Client contact centre 34 41 15 8 3 0 0 75 10 130
2022 Federal regulators 21 54 22 0 4 0 0 74 4 15
2022 Compliance, inspection and enforcement 25 49 11 7 8 0 0 74 15 35
2022 Communications or public affairs 34 41 12 9 5 0 0 75 14 220
2022 Access to information and privacy 61 14 16 6 3 0 0 75 9 30
2022 Security 33 34 8 10 14 0 0 67 25 150
2022 Science and technology 27 51 10 3 10 0 0 77 13 30
2022 Legal services 29 46 8 13 5 0 0 75 18 75
2022 Administration and operations 32 41 14 9 5 0 0 73 14 595
2022 Human resources 38 39 10 6 5 1 0 78 11 235
2022 Financial management 36 42 11 6 5 0 0 78 11 230
2022 Procurement 40 35 17 2 7 0 0 74 9 65
2022 Real property 28 35 14 11 12 0 0 63 23 120
2022 Material management 40 40 9 7 4 0 0 80 11 15
2022 Information management 35 35 14 9 5 2 0 71 15 50
2022 Information technology 46 31 12 5 6 0 0 77 11 265
2022 Internal audit 13 60 13 14 0 0 0 72 14 20
2022 Evaluation 40 34 9 11 7 0 0 74 17 45
2022 Data sciences 46 43 8 2 2 0 0 89 4 40
2022 Policy 31 39 12 12 6 0 0 71 18 880
2022 Project management 29 43 13 9 5 0 0 73 14 460
2022 Other services to the public 40 31 9 14 6 1 0 71 19 160
2022 None of the above 30 38 11 12 8 0 0 68 20 435
2020 Client contact centre 35 41 11 9 4 0 0 76 13 105
2020 Federal regulators 38 28 17 12 6 0 0 65 18 20
2020 Compliance, inspection and enforcement 35 32 21 10 2 0 0 67 12 40
2020 Communications or public affairs 38 33 11 13 6 0 0 70 19 200
2020 Access to information and privacy 38 29 18 8 8 0 0 66 16 40
2020 Security 32 38 14 10 6 0 0 70 16 170
2020 Science and technology 34 39 11 10 5 0 0 74 15 40
2020 Legal services 37 48 8 4 4 0 0 85 8 80
2020 Administration and operations 36 33 15 11 5 0 0 69 16 670
2020 Human resources 39 39 12 5 5 0 0 78 10 235
2020 Financial management 37 36 12 9 6 0 0 73 15 235
2020 Procurement 43 38 14 5 0 0 0 81 5 65
2020 Real property 34 35 14 7 10 0 0 69 17 105
2020 Material management 49 31 7 13 0 0 0 81 13 20
2020 Information management 35 41 12 5 7 0 0 76 12 55
2020 Information technology 35 38 15 8 4 0 0 74 12 240
2020 Internal audit 41 32 11 16 0 0 0 73 16 20
2020 Evaluation 34 32 14 9 11 0 0 66 21 45
2020 Data sciences 26 49 11 13 2 0 0 75 14 55
2020 Policy 31 40 13 11 6 0 0 71 16 935
2020 Project management 32 40 14 9 4 0 0 72 14 480
2020 Other services to the public 34 30 16 12 8 0 0 64 21 180
2020 None of the above 30 36 12 14 8 0 0 66 22 490
2019 Client contact centre 33 38 19 8 2 0 0 71 10 75
2019 Federal regulators 18 48 10 17 7 0 0 66 24 15
2019 Compliance, inspection and enforcement 21 51 9 9 10 0 0 72 19 30
2019 Communications or public affairs 28 42 11 12 7 0 0 70 19 175
2019 Access to information and privacy 46 30 11 8 5 0 0 76 13 35
2019 Security 33 38 15 9 6 0 0 71 14 135
2019 Science and technology 19 33 20 24 4 0 0 52 28 40
2019 Legal services 33 41 14 6 4 1 0 75 10 80
2019 Administration and operations 33 38 13 9 7 0 0 71 16 555
2019 Human resources 40 42 11 5 3 0 0 82 8 205
2019 Financial management 31 35 16 10 7 1 0 66 18 200
2019 Procurement 40 41 11 6 1 0 0 81 8 60
2019 Real property 29 29 14 16 12 0 0 58 27 70
2019 Material management 18 30 43 8 0 0 0 49 8 10
2019 Information management 18 47 11 21 3 0 0 64 25 60
2019 Information technology 30 35 15 12 8 0 0 66 20 220
2019 Internal audit 35 43 16 0 6 0 0 78 6 20
2019 Evaluation 34 37 12 10 7 0 0 71 17 35
2019 Data sciences 25 43 7 15 10 0 0 68 24 25
2019 Policy 32 40 11 11 6 0 0 72 16 765
2019 Project management 25 41 13 14 7 0 0 66 21 380
2019 Other services to the public 30 36 14 13 6 1 0 67 19 150
2019 None of the above 28 41 14 7 8 1 0 70 16 440

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 45 9 2 4 0 0 85 6 75
2024 Intelligence analysts 55 33 12 0 0 0 0 88 0 45
2024 Federal regulators 87 13 0 0 0 0 0 100 0 15
2024 Compliance, inspection and enforcement 47 40 7 3 3 0 0 87 6 25
2024 Communications or public affairs 35 50 10 3 2 0 0 85 5 135
2024 Access to information and privacy 19 70 6 0 5 0 0 89 5 20
2024 Security 54 32 8 3 2 0 1 87 5 105
2024 Science and technology 33 58 5 0 4 0 0 91 4 30
2024 Legal services 56 30 6 5 2 0 0 87 7 40
2024 Administration and operations 47 33 14 4 3 0 0 79 7 510
2024 Human resources 42 38 15 2 2 1 0 81 4 175
2024 Financial management 38 40 14 5 3 0 1 79 7 140
2024 Procurement 38 40 14 5 3 0 0 77 8 40
2024 Real property 47 39 8 2 3 1 0 87 5 80
2024 Information management 48 39 12 0 1 0 0 87 1 40
2024 Information technology 48 35 9 4 4 0 0 83 8 190
2024 Internal audit 21 54 15 3 6 0 0 75 9 20
2024 Evaluation 22 57 11 5 2 0 2 82 7 35
2024 Data sciences 37 47 9 7 0 0 0 85 7 30
2024 Policy 41 43 9 6 2 0 0 84 8 725
2024 Project management 39 42 11 4 2 0 0 82 7 315
2024 Other services to the public 55 31 11 1 1 0 0 86 3 145
2024 None of the above 46 35 9 6 3 1 0 82 9 365
2022 Client contact centre 54 39 7 1 0 0 0 93 1 130
2022 Federal regulators 47 38 15 0 0 0 0 85 0 15
2022 Compliance, inspection and enforcement 54 41 5 0 0 0 0 95 0 35
2022 Communications or public affairs 43 36 13 6 2 0 0 79 8 215
2022 Access to information and privacy 61 33 6 0 0 0 0 94 0 30
2022 Security 58 30 8 2 2 0 0 88 4 150
2022 Science and technology 28 44 18 0 10 0 0 72 10 30
2022 Legal services 45 39 11 4 1 0 0 84 5 75
2022 Administration and operations 47 36 11 4 2 0 0 83 6 595
2022 Human resources 49 38 7 3 2 1 0 88 5 235
2022 Financial management 48 37 10 3 2 0 0 85 5 230
2022 Procurement 56 36 6 2 0 0 0 92 2 65
2022 Real property 58 26 12 2 2 0 0 84 4 120
2022 Material management 68 23 4 0 4 0 0 92 4 15
2022 Information management 44 32 9 8 8 0 0 76 15 50
2022 Information technology 56 31 9 2 2 0 0 87 4 265
2022 Internal audit 26 58 0 16 0 0 0 84 16 20
2022 Evaluation 52 26 16 4 2 0 0 78 6 45
2022 Data sciences 58 34 7 0 0 0 0 93 0 40
2022 Policy 44 41 8 5 2 0 0 85 7 880
2022 Project management 50 33 11 3 2 0 0 84 5 460
2022 Other services to the public 60 32 5 2 1 0 0 92 3 160
2022 None of the above 53 34 9 3 2 0 0 86 5 435
2020 Client contact centre 49 40 9 2 0 0 0 89 2 105
2020 Federal regulators 77 16 6 0 0 0 0 94 0 20
2020 Compliance, inspection and enforcement 45 46 10 0 0 0 0 90 0 40
2020 Communications or public affairs 50 34 9 5 2 0 0 84 7 200
2020 Access to information and privacy 40 39 10 10 0 0 0 79 10 40
2020 Security 53 31 9 4 3 0 0 84 7 170
2020 Science and technology 56 39 3 2 0 0 0 95 2 40
2020 Legal services 59 31 8 1 1 0 0 90 3 80
2020 Administration and operations 50 35 10 3 2 0 0 85 5 660
2020 Human resources 53 30 11 4 1 0 0 84 5 230
2020 Financial management 47 37 11 2 3 0 0 84 5 240
2020 Procurement 51 41 6 2 0 0 0 92 2 65
2020 Real property 58 30 8 3 2 0 0 88 5 105
2020 Material management 77 16 7 0 0 0 0 93 0 20
2020 Information management 44 39 13 2 2 0 0 84 3 55
2020 Information technology 54 34 7 4 0 0 0 88 5 240
2020 Internal audit 46 36 12 6 0 0 0 82 6 15
2020 Evaluation 47 34 14 0 5 0 0 81 5 45
2020 Data sciences 51 34 11 4 2 0 0 84 5 55
2020 Policy 48 36 10 4 1 0 0 84 6 935
2020 Project management 45 39 12 3 1 0 0 84 4 480
2020 Other services to the public 53 35 8 2 2 0 0 88 4 175
2020 None of the above 52 36 7 4 2 0 0 88 6 485
2019 Client contact centre 51 39 6 1 2 0 0 90 4 75
2019 Federal regulators 62 32 0 6 0 0 0 94 6 15
2019 Compliance, inspection and enforcement 49 33 9 6 3 0 0 82 9 35
2019 Communications or public affairs 51 33 7 7 3 0 0 83 10 175
2019 Access to information and privacy 44 39 14 3 0 0 0 84 3 35
2019 Security 58 33 7 0 2 0 0 91 2 130
2019 Science and technology 41 40 17 2 0 0 0 80 2 40
2019 Legal services 52 39 6 1 1 0 0 91 2 80
2019 Administration and operations 53 33 10 2 2 0 0 86 4 550
2019 Human resources 58 34 7 1 0 0 0 92 1 205
2019 Financial management 44 38 12 3 3 0 0 82 6 205
2019 Procurement 55 35 9 0 0 0 0 91 0 60
2019 Real property 55 28 7 4 6 0 0 83 10 70
2019 Material management 28 38 35 0 0 0 0 65 0 10
2019 Information management 37 40 16 7 0 0 0 77 7 60
2019 Information technology 50 34 8 4 3 0 0 85 7 220
2019 Internal audit 41 50 0 0 9 0 0 91 9 20
2019 Evaluation 40 53 5 2 0 0 0 93 2 35
2019 Data sciences 51 20 29 0 0 0 0 71 0 25
2019 Policy 57 33 8 2 1 0 0 89 3 760
2019 Project management 46 39 9 5 2 0 0 85 6 380
2019 Other services to the public 58 31 9 1 1 1 0 89 2 150
2019 None of the above 57 31 7 3 1 0 1 89 4 440

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 43 20 1 4 0 0 75 5 75
2024 Intelligence analysts 44 34 11 7 5 0 0 78 11 45
2024 Federal regulators 61 29 0 11 0 0 0 89 11 15
2024 Compliance, inspection and enforcement 39 29 25 0 7 0 0 67 7 25
2024 Communications or public affairs 29 42 16 8 5 0 0 71 13 135
2024 Access to information and privacy 27 55 6 6 5 0 0 83 11 20
2024 Security 43 34 9 10 4 1 0 78 14 105
2024 Science and technology 25 60 9 0 5 0 0 86 5 30
2024 Legal services 47 42 4 5 2 0 0 89 7 40
2024 Administration and operations 37 38 14 6 4 0 0 76 10 510
2024 Human resources 40 42 13 2 4 0 0 82 6 175
2024 Financial management 31 45 15 4 4 0 1 76 9 140
2024 Procurement 35 39 15 2 9 0 0 74 11 40
2024 Real property 33 50 10 3 4 0 0 83 7 80
2024 Information management 44 33 16 5 3 0 0 76 7 40
2024 Information technology 41 33 14 7 5 1 0 75 11 190
2024 Internal audit 14 57 12 17 0 0 0 71 17 20
2024 Evaluation 29 47 15 5 4 0 0 76 9 35
2024 Data sciences 24 53 14 3 7 0 0 77 9 30
2024 Policy 33 43 12 7 4 0 0 77 11 730
2024 Project management 28 49 11 8 4 0 0 77 12 315
2024 Other services to the public 47 32 13 5 2 0 0 80 7 145
2024 None of the above 38 35 13 9 5 0 0 73 14 365
2022 Client contact centre 43 46 6 4 1 0 0 89 5 130
2022 Federal regulators 32 42 13 13 0 0 0 74 13 15
2022 Compliance, inspection and enforcement 42 39 16 0 0 2 0 83 0 35
2022 Communications or public affairs 36 42 13 6 2 0 0 78 8 220
2022 Access to information and privacy 63 25 3 6 3 0 0 88 9 30
2022 Security 50 35 4 5 6 0 0 85 11 150
2022 Science and technology 36 32 16 13 3 0 0 69 16 30
2022 Legal services 44 39 8 6 4 0 0 83 10 75
2022 Administration and operations 40 40 12 6 3 0 0 79 9 595
2022 Human resources 42 41 11 3 2 1 0 83 5 235
2022 Financial management 41 43 8 5 3 1 0 84 8 230
2022 Procurement 41 36 14 5 5 0 0 77 10 65
2022 Real property 38 41 9 6 5 0 0 79 11 120
2022 Material management 39 45 7 4 4 0 0 85 8 15
2022 Information management 39 38 9 6 6 2 0 79 12 50
2022 Information technology 46 36 11 4 3 0 0 82 7 265
2022 Internal audit 31 48 4 16 0 0 0 80 16 20
2022 Evaluation 54 18 13 11 4 0 0 72 15 45
2022 Data sciences 56 37 4 3 0 0 0 93 3 40
2022 Policy 36 43 10 8 3 0 0 80 10 880
2022 Project management 39 41 11 7 2 0 0 81 9 460
2022 Other services to the public 46 38 9 5 1 0 0 85 6 160
2022 None of the above 43 37 10 6 4 0 0 80 10 435
2020 Client contact centre 45 41 7 4 3 0 0 86 7 105
2020 Federal regulators 51 44 5 0 0 0 0 95 0 20
2020 Compliance, inspection and enforcement 42 46 9 2 0 0 0 88 2 40
2020 Communications or public affairs 40 39 10 9 2 0 0 79 11 200
2020 Access to information and privacy 50 21 27 3 0 0 0 71 3 35
2020 Security 45 32 13 8 2 1 0 77 10 170
2020 Science and technology 42 43 10 5 0 0 0 85 5 40
2020 Legal services 48 42 3 5 3 0 0 90 8 80
2020 Administration and operations 42 40 10 5 2 0 0 83 7 665
2020 Human resources 45 39 9 4 2 0 0 84 6 235
2020 Financial management 45 37 10 4 4 0 0 82 8 240
2020 Procurement 39 46 9 3 2 0 0 86 5 65
2020 Real property 45 36 12 4 1 1 0 82 5 110
2020 Material management 38 49 13 0 0 0 0 87 0 20
2020 Information management 39 40 15 5 2 0 0 79 6 55
2020 Information technology 49 34 11 4 2 0 0 83 5 240
2020 Internal audit 43 34 17 6 0 0 0 77 6 20
2020 Evaluation 43 41 5 7 5 0 0 84 11 45
2020 Data sciences 43 41 9 4 4 0 0 84 7 55
2020 Policy 41 39 10 7 2 0 0 81 9 935
2020 Project management 39 41 13 5 1 0 0 81 7 480
2020 Other services to the public 49 33 11 6 2 0 0 82 8 180
2020 None of the above 42 38 10 6 3 0 0 80 10 490
2019 Client contact centre 38 45 12 3 2 0 0 83 5 75
2019 Federal regulators 35 41 6 18 0 0 0 76 18 15
2019 Compliance, inspection and enforcement 39 49 3 3 3 3 0 91 6 35
2019 Communications or public affairs 40 41 8 11 2 0 0 80 12 175
2019 Access to information and privacy 47 37 8 3 6 0 0 84 8 35
2019 Security 50 37 8 3 2 0 0 87 5 135
2019 Science and technology 28 50 15 4 2 0 0 78 7 40
2019 Legal services 50 39 6 2 3 0 0 89 5 80
2019 Administration and operations 46 35 12 4 3 0 0 81 7 555
2019 Human resources 52 37 7 3 0 1 0 89 3 205
2019 Financial management 37 44 9 7 3 0 0 81 10 205
2019 Procurement 48 41 9 0 2 0 0 89 2 60
2019 Real property 43 34 10 9 4 0 0 77 13 70
2019 Material management 18 39 44 0 0 0 0 56 0 10
2019 Information management 34 43 21 2 0 0 0 77 2 55
2019 Information technology 38 44 11 4 3 0 0 82 7 220
2019 Internal audit 37 50 4 4 6 0 0 86 9 20
2019 Evaluation 45 40 10 2 2 0 0 85 5 40
2019 Data sciences 31 48 8 13 0 0 0 79 13 25
2019 Policy 48 37 8 5 2 0 0 85 7 770
2019 Project management 38 43 9 7 3 0 0 81 9 380
2019 Other services to the public 49 32 10 7 1 0 0 81 9 150
2019 None of the above 45 37 11 5 2 0 0 82 7 445

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 37 18 21 7 0 0 53 28 75
2024 Intelligence analysts 15 40 18 14 12 2 0 56 26 45
2024 Federal regulators 32 44 13 6 6 0 0 76 12 15
2024 Compliance, inspection and enforcement 20 28 24 13 14 0 0 48 28 25
2024 Communications or public affairs 17 29 22 20 12 0 0 46 32 135
2024 Access to information and privacy 20 34 41 5 0 0 0 54 5 20
2024 Security 27 33 11 17 11 0 1 61 28 105
2024 Science and technology 16 47 23 5 10 0 0 63 15 30
2024 Legal services 14 35 29 8 14 0 0 48 22 40
2024 Administration and operations 22 34 19 12 11 1 0 57 24 510
2024 Human resources 28 35 18 10 7 1 0 64 18 175
2024 Financial management 28 32 19 8 14 0 0 60 21 140
2024 Procurement 25 39 9 16 9 2 0 65 25 40
2024 Real property 17 34 19 19 9 2 0 53 28 80
2024 Information management 19 39 25 13 4 0 0 58 17 40
2024 Information technology 31 30 15 9 14 0 0 61 23 190
2024 Internal audit 10 39 27 15 10 0 0 49 25 20
2024 Evaluation 12 38 27 21 2 0 0 50 23 35
2024 Data sciences 12 41 24 19 5 0 0 52 24 30
2024 Policy 12 29 20 23 16 0 0 41 39 725
2024 Project management 12 31 20 24 13 0 0 43 37 315
2024 Other services to the public 24 33 17 13 12 1 0 57 25 140
2024 None of the above 12 34 25 15 14 0 0 46 29 365
2022 Client contact centre 28 44 14 5 7 1 1 73 12 135
2022 Federal regulators 34 32 20 10 4 0 0 65 14 15
2022 Compliance, inspection and enforcement 27 35 26 2 10 0 0 63 12 35
2022 Communications or public affairs 26 27 20 18 8 0 0 53 26 220
2022 Access to information and privacy 59 24 9 5 3 0 0 83 9 30
2022 Security 24 25 18 17 15 0 0 50 32 150
2022 Science and technology 19 29 14 14 24 0 0 48 38 30
2022 Legal services 18 41 22 13 5 1 0 60 18 75
2022 Administration and operations 29 32 18 12 7 0 0 62 19 595
2022 Human resources 37 29 14 13 6 1 0 66 19 235
2022 Financial management 34 39 16 5 4 1 0 74 10 230
2022 Procurement 40 29 16 9 5 2 0 71 13 65
2022 Real property 21 39 15 16 9 0 0 60 25 120
2022 Material management 34 27 23 4 12 0 0 61 15 15
2022 Information management 46 25 9 8 13 0 0 71 21 50
2022 Information technology 38 32 12 10 8 0 0 71 17 265
2022 Internal audit 32 46 22 0 0 0 0 78 0 20
2022 Evaluation 40 19 17 15 7 3 0 60 22 45
2022 Data sciences 37 30 15 12 6 0 0 67 18 40
2022 Policy 15 32 22 18 12 0 0 47 31 880
2022 Project management 18 31 22 18 12 0 0 49 29 460
2022 Other services to the public 25 31 18 19 8 0 0 56 26 160
2022 None of the above 20 25 21 20 12 1 1 46 32 435
2020 Client contact centre 31 35 25 6 3 0 0 66 9 105
2020 Federal regulators 27 27 11 17 18 0 0 55 34 20
2020 Compliance, inspection and enforcement 37 28 29 3 0 0 2 68 3 40
2020 Communications or public affairs 31 30 16 19 4 0 0 61 23 200
2020 Access to information and privacy 32 35 23 8 0 3 0 68 8 40
2020 Security 31 31 14 15 8 1 0 63 23 170
2020 Science and technology 38 30 14 10 5 3 0 70 16 40
2020 Legal services 34 35 20 5 5 0 0 69 10 80
2020 Administration and operations 37 33 17 7 6 1 0 70 13 665
2020 Human resources 41 38 13 4 2 1 0 80 6 230
2020 Financial management 44 27 16 7 5 0 0 71 12 240
2020 Procurement 52 34 5 9 0 0 0 86 9 65
2020 Real property 42 27 21 6 5 0 0 69 10 105
2020 Material management 41 47 6 0 6 0 0 87 6 20
2020 Information management 40 33 16 6 5 0 0 73 11 55
2020 Information technology 39 33 13 10 4 0 0 72 14 235
2020 Internal audit 47 37 16 0 0 0 0 84 0 20
2020 Evaluation 44 28 9 9 9 0 0 72 19 40
2020 Data sciences 31 38 9 13 5 4 0 72 19 55
2020 Policy 18 34 22 17 9 0 0 52 25 930
2020 Project management 20 34 21 18 6 0 0 54 24 480
2020 Other services to the public 25 36 23 11 5 0 0 61 16 180
2020 None of the above 23 29 21 18 8 0 0 52 27 485
2019 Client contact centre 25 45 17 6 5 0 2 71 11 75
2019 Federal regulators 43 12 12 12 21 0 0 55 33 15
2019 Compliance, inspection and enforcement 27 33 16 18 6 0 0 60 24 35
2019 Communications or public affairs 36 28 16 12 6 2 0 65 18 175
2019 Access to information and privacy 33 45 11 8 3 0 0 78 11 35
2019 Security 26 44 15 9 4 2 0 72 13 135
2019 Science and technology 19 36 22 18 6 0 0 54 24 40
2019 Legal services 25 39 23 9 5 0 0 64 13 80
2019 Administration and operations 36 35 14 10 5 0 0 72 15 555
2019 Human resources 43 36 12 4 3 1 0 80 8 205
2019 Financial management 38 34 18 7 4 0 0 71 11 205
2019 Procurement 45 33 18 5 0 0 0 77 5 60
2019 Real property 31 28 20 10 10 0 0 60 20 70
2019 Material management 34 21 27 9 9 0 0 55 18 10
2019 Information management 45 28 22 3 2 0 0 73 5 60
2019 Information technology 28 34 23 8 6 2 0 63 14 220
2019 Internal audit 47 30 24 0 0 0 0 76 0 20
2019 Evaluation 46 35 9 9 0 0 0 81 9 40
2019 Data sciences 29 40 16 8 7 0 0 69 15 25
2019 Policy 21 34 22 16 7 0 0 55 23 770
2019 Project management 17 31 21 22 8 0 0 49 31 380
2019 Other services to the public 31 34 15 12 8 0 0 65 20 150
2019 None of the above 23 35 20 12 7 1 0 60 20 440

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 16 35 27 12 10 0 0 51 22 75
2024 Intelligence analysts 15 44 12 14 15 0 0 58 29 45
2024 Federal regulators 25 63 0 6 6 0 0 88 12 15
2024 Compliance, inspection and enforcement 13 47 20 5 14 0 0 61 20 25
2024 Communications or public affairs 17 32 21 19 10 1 0 50 29 135
2024 Access to information and privacy 26 46 24 5 0 0 0 72 5 20
2024 Security 26 30 13 19 11 0 1 56 31 105
2024 Science and technology 15 20 28 30 8 0 0 34 38 30
2024 Legal services 12 43 15 18 11 0 0 56 29 40
2024 Administration and operations 23 38 17 15 6 1 0 61 21 510
2024 Human resources 29 39 19 7 4 1 0 69 12 175
2024 Financial management 28 35 18 8 10 1 0 64 18 140
2024 Procurement 35 33 11 12 9 0 0 68 21 40
2024 Real property 15 47 18 11 9 0 0 62 20 80
2024 Information management 31 24 23 15 4 3 0 57 20 40
2024 Information technology 29 32 12 14 12 0 0 61 26 190
2024 Internal audit 21 28 34 13 4 0 0 49 17 20
2024 Evaluation 6 44 25 23 2 0 0 50 25 35
2024 Data sciences 12 43 30 13 3 0 0 55 15 30
2024 Policy 12 33 18 22 15 0 0 46 36 730
2024 Project management 13 31 22 22 12 0 0 44 34 315
2024 Other services to the public 23 41 12 17 7 0 0 63 25 140
2024 None of the above 14 33 25 14 13 0 0 48 28 365
2022 Client contact centre 28 43 17 7 5 1 0 71 12 135
2022 Federal regulators 34 32 20 5 10 0 0 65 14 15
2022 Compliance, inspection and enforcement 22 41 20 8 10 0 0 63 18 35
2022 Communications or public affairs 25 33 18 18 6 0 0 58 24 220
2022 Access to information and privacy 56 37 3 0 4 0 0 93 4 25
2022 Security 22 32 16 16 13 1 0 54 30 150
2022 Science and technology 19 25 18 22 16 0 0 44 38 30
2022 Legal services 21 35 21 17 6 0 0 56 23 75
2022 Administration and operations 28 37 17 11 7 0 0 65 18 595
2022 Human resources 37 31 15 12 5 1 0 68 17 235
2022 Financial management 31 44 15 6 3 0 0 75 10 230
2022 Procurement 42 32 15 8 3 0 0 73 11 65
2022 Real property 21 40 13 18 9 0 0 61 26 120
2022 Material management 34 27 23 8 7 0 0 61 15 15
2022 Information management 43 27 9 12 9 0 0 70 21 50
2022 Information technology 39 31 13 9 8 0 0 70 17 265
2022 Internal audit 32 51 18 0 0 0 0 82 0 20
2022 Evaluation 39 22 18 17 4 0 0 61 21 45
2022 Data sciences 38 37 11 6 7 0 0 75 13 40
2022 Policy 15 35 19 20 11 0 0 50 31 880
2022 Project management 17 33 22 19 10 0 0 50 29 460
2022 Other services to the public 25 33 14 17 10 0 0 58 27 160
2022 None of the above 19 33 15 19 12 0 1 53 31 435
2020 Client contact centre 33 38 20 8 1 0 0 71 9 105
2020 Federal regulators 16 38 16 18 11 0 0 55 29 20
2020 Compliance, inspection and enforcement 39 35 23 3 0 0 0 74 3 40
2020 Communications or public affairs 32 34 14 16 3 1 0 67 20 200
2020 Access to information and privacy 29 37 26 8 0 0 0 66 8 40
2020 Security 29 32 17 14 8 1 0 61 21 170
2020 Science and technology 39 21 17 18 5 0 0 60 23 40
2020 Legal services 30 37 14 14 4 0 0 68 18 80
2020 Administration and operations 35 38 14 8 5 0 0 74 12 665
2020 Human resources 43 35 14 5 2 1 0 79 7 230
2020 Financial management 43 33 13 5 5 0 0 76 10 240
2020 Procurement 48 38 6 6 1 0 0 86 8 65
2020 Real property 41 30 18 7 5 0 0 71 12 110
2020 Material management 41 40 13 6 0 0 0 81 6 20
2020 Information management 41 29 14 8 7 0 0 71 15 55
2020 Information technology 37 36 15 8 4 0 0 73 12 240
2020 Internal audit 47 42 11 0 0 0 0 89 0 20
2020 Evaluation 46 20 16 12 7 0 0 65 19 40
2020 Data sciences 27 39 13 14 5 2 0 67 20 55
2020 Policy 18 37 19 17 10 0 0 55 27 925
2020 Project management 19 39 20 17 6 0 0 58 22 480
2020 Other services to the public 25 38 18 13 6 0 0 63 18 175
2020 None of the above 22 33 19 16 9 0 0 55 25 485
2019 Client contact centre 24 46 21 1 5 0 2 72 6 75
2019 Federal regulators 37 12 19 17 15 0 0 49 33 15
2019 Compliance, inspection and enforcement 24 39 19 12 6 0 0 63 18 35
2019 Communications or public affairs 34 32 15 13 5 1 0 66 18 170
2019 Access to information and privacy 28 42 11 14 5 0 0 70 19 35
2019 Security 26 40 17 12 5 1 0 66 17 135
2019 Science and technology 19 36 17 19 8 0 0 55 27 40
2019 Legal services 23 46 12 15 2 0 1 70 17 80
2019 Administration and operations 34 38 16 8 4 0 0 72 13 555
2019 Human resources 45 36 13 4 2 1 0 81 6 205
2019 Financial management 36 36 16 7 5 0 0 72 12 205
2019 Procurement 46 39 12 2 2 0 0 85 3 60
2019 Real property 29 32 19 13 7 0 0 61 20 70
2019 Material management 30 19 30 10 11 0 0 49 21 10
2019 Information management 49 23 20 5 2 0 0 73 7 55
2019 Information technology 27 38 21 10 4 1 0 66 14 220
2019 Internal audit 45 22 33 0 0 0 0 67 0 20
2019 Evaluation 46 35 9 9 0 0 0 81 9 40
2019 Data sciences 29 48 12 4 7 0 0 77 12 25
2019 Policy 20 36 21 16 7 0 0 56 23 770
2019 Project management 16 31 23 20 10 0 0 47 30 375
2019 Other services to the public 25 41 16 8 9 0 0 66 18 145
2019 None of the above 20 40 20 12 8 1 0 61 19 440

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 27 15 7 16 2 1 61 23 75
2024 Intelligence analysts 22 39 15 10 12 3 0 63 22 45
2024 Federal regulators 42 35 6 0 11 6 0 82 12 15
2024 Compliance, inspection and enforcement 32 21 26 4 11 5 0 57 16 25
2024 Communications or public affairs 28 31 14 13 9 2 3 62 23 135
2024 Access to information and privacy 29 13 29 11 0 18 0 51 14 20
2024 Security 32 24 15 11 11 4 3 61 24 105
2024 Science and technology 18 48 14 3 15 2 0 68 18 30
2024 Legal services 20 31 16 14 9 7 3 56 26 40
2024 Administration and operations 35 31 12 11 7 4 1 70 18 510
2024 Human resources 32 28 21 7 6 6 0 64 14 175
2024 Financial management 29 32 13 9 10 7 0 66 20 140
2024 Procurement 39 29 18 11 0 4 0 70 11 40
2024 Real property 33 30 15 12 7 2 0 65 20 80
2024 Information management 34 28 15 4 8 9 3 69 14 40
2024 Information technology 36 24 18 11 7 3 1 62 19 190
2024 Internal audit 6 35 14 17 28 0 0 41 45 15
2024 Evaluation 25 26 33 12 2 2 0 52 15 35
2024 Data sciences 16 53 16 9 3 3 0 71 12 30
2024 Policy 30 31 14 13 7 5 1 64 21 730
2024 Project management 29 31 14 12 9 4 1 63 22 315
2024 Other services to the public 40 28 13 10 4 3 2 72 15 145
2024 None of the above 29 30 17 9 9 5 1 63 19 365
2022 Client contact centre 38 31 8 11 6 5 1 73 19 135
2022 Federal regulators 39 9 26 15 0 0 11 54 16 15
2022 Compliance, inspection and enforcement 41 26 15 13 3 2 0 68 16 35
2022 Communications or public affairs 31 28 17 10 8 5 1 63 19 220
2022 Access to information and privacy 61 16 3 9 9 3 0 79 18 30
2022 Security 30 28 13 8 15 3 2 62 24 150
2022 Science and technology 14 31 15 9 20 7 3 50 33 30
2022 Legal services 33 27 16 14 3 6 0 64 18 75
2022 Administration and operations 34 29 15 9 8 4 1 66 17 595
2022 Human resources 37 29 12 9 10 3 1 68 19 235
2022 Financial management 35 31 16 6 7 5 0 70 14 230
2022 Procurement 44 21 14 12 8 2 0 66 20 65
2022 Real property 31 32 10 11 9 6 1 67 22 120
2022 Material management 34 27 14 4 12 9 0 67 18 15
2022 Information management 43 25 3 15 11 3 0 70 27 50
2022 Information technology 40 22 18 7 8 4 0 65 16 265
2022 Internal audit 32 28 20 4 11 0 5 63 16 20
2022 Evaluation 48 16 15 8 11 2 0 66 19 45
2022 Data sciences 39 30 12 5 7 8 0 75 13 40
2022 Policy 32 28 15 13 7 4 1 63 21 880
2022 Project management 30 31 16 13 5 3 1 64 19 460
2022 Other services to the public 33 25 21 8 10 2 1 59 19 160
2022 None of the above 36 25 10 11 10 3 3 66 23 435
2020 Client contact centre 34 37 14 8 5 2 0 73 13 105
2020 Federal regulators 34 27 16 12 12 0 0 60 24 20
2020 Compliance, inspection and enforcement 45 26 14 12 2 0 0 71 15 40
2020 Communications or public affairs 38 27 13 14 6 2 0 66 20 200
2020 Access to information and privacy 28 28 21 10 5 8 0 61 17 40
2020 Security 38 25 16 10 7 3 1 66 17 170
2020 Science and technology 31 25 12 16 5 6 5 62 24 40
2020 Legal services 41 30 16 6 3 1 3 74 9 80
2020 Administration and operations 43 28 14 7 5 2 1 73 12 665
2020 Human resources 43 27 17 7 3 2 1 72 11 235
2020 Financial management 43 29 13 7 6 2 0 74 13 240
2020 Procurement 52 26 11 3 3 3 2 82 6 65
2020 Real property 53 21 9 8 5 3 0 77 14 110
2020 Material management 58 20 6 4 13 0 0 77 16 20
2020 Information management 50 16 19 10 2 3 0 69 12 55
2020 Information technology 40 28 18 7 6 2 0 69 13 240
2020 Internal audit 63 26 5 5 0 0 0 89 5 20
2020 Evaluation 52 26 7 9 7 0 0 77 16 45
2020 Data sciences 46 24 13 7 7 4 0 72 15 55
2020 Policy 33 30 16 11 6 2 2 65 18 930
2020 Project management 31 33 16 11 5 2 1 66 17 480
2020 Other services to the public 39 27 17 13 4 1 0 67 16 175
2020 None of the above 33 29 17 10 8 2 1 65 18 490
2019 Client contact centre 37 39 12 4 4 3 2 80 7 75
2019 Federal regulators 43 25 10 4 18 0 0 67 22 15
2019 Compliance, inspection and enforcement 27 27 24 13 6 3 0 56 20 35
2019 Communications or public affairs 38 26 16 10 5 4 2 68 16 175
2019 Access to information and privacy 30 27 27 14 0 3 0 58 14 35
2019 Security 34 29 18 9 6 4 0 65 16 135
2019 Science and technology 23 33 10 17 15 2 0 57 32 40
2019 Legal services 35 34 19 4 7 1 0 70 11 80
2019 Administration and operations 43 27 14 7 6 2 1 73 12 560
2019 Human resources 45 26 14 6 3 4 1 75 10 205
2019 Financial management 41 28 13 8 6 3 0 72 15 205
2019 Procurement 49 34 9 5 3 0 1 83 8 60
2019 Real property 33 27 15 9 10 7 0 64 20 70
2019 Material management 26 20 27 17 9 0 0 46 27 10
2019 Information management 39 21 16 13 3 5 2 65 18 60
2019 Information technology 32 32 17 11 7 1 0 65 18 220
2019 Internal audit 29 46 21 4 0 0 0 75 4 20
2019 Evaluation 49 34 12 0 0 0 6 88 0 40
2019 Data sciences 48 29 16 4 4 0 0 77 8 25
2019 Policy 37 32 14 9 5 2 1 71 15 775
2019 Project management 29 33 16 14 6 1 1 64 20 380
2019 Other services to the public 43 26 15 9 3 1 1 71 13 150
2019 None of the above 34 30 15 10 6 3 1 68 17 445
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 40 11 3 0 0 8 86 3 75
2024 Intelligence analysts 54 31 9 0 6 0 0 85 6 45
2024 Federal regulators 83 17 0 0 0 0 0 100 0 15
2024 Compliance, inspection and enforcement 40 27 13 9 4 0 7 72 14 25
2024 Communications or public affairs 50 28 10 7 1 1 3 81 8 135
2024 Access to information and privacy 30 30 8 0 10 0 21 77 13 20
2024 Security 53 30 11 3 2 1 0 84 5 105
2024 Science and technology 57 22 8 2 6 5 0 82 9 30
2024 Legal services 70 17 7 5 0 0 2 88 5 40
2024 Administration and operations 48 31 10 4 2 2 4 83 6 510
2024 Human resources 52 33 6 4 3 0 3 87 7 175
2024 Financial management 44 33 9 4 4 0 6 82 8 140
2024 Procurement 40 30 22 4 0 0 3 73 4 40
2024 Real property 49 36 6 3 1 1 4 89 4 80
2024 Information management 46 29 6 2 3 2 12 87 5 40
2024 Information technology 48 31 12 3 2 1 4 83 5 190
2024 Internal audit 44 35 15 0 6 0 0 79 6 20
2024 Evaluation 34 48 15 0 3 0 0 82 3 35
2024 Data sciences 41 31 3 10 12 0 3 74 23 30
2024 Policy 57 31 7 4 1 0 1 89 5 730
2024 Project management 52 30 9 5 2 0 1 84 7 315
2024 Other services to the public 62 25 8 2 1 0 2 89 3 145
2024 None of the above 58 25 8 3 2 1 3 87 5 365
2022 Client contact centre 45 35 9 2 3 2 4 85 6 135
2022 Federal regulators 52 27 11 0 6 0 5 82 6 15
2022 Compliance, inspection and enforcement 54 32 6 5 3 0 0 87 8 35
2022 Communications or public affairs 44 32 11 5 1 0 6 81 7 220
2022 Access to information and privacy 53 17 13 6 0 0 11 79 6 30
2022 Security 54 26 9 6 4 0 1 81 10 150
2022 Science and technology 46 40 11 0 0 3 0 89 0 30
2022 Legal services 38 42 9 6 1 2 2 84 7 75
2022 Administration and operations 47 30 13 3 2 1 4 81 5 595
2022 Human resources 45 34 10 2 3 1 5 84 5 235
2022 Financial management 45 36 8 1 2 3 6 89 3 230
2022 Procurement 51 20 21 3 3 0 2 72 6 65
2022 Real property 54 27 12 4 2 1 0 82 6 120
2022 Material management 37 34 21 5 4 0 0 71 8 15
2022 Information management 46 24 15 4 2 0 9 77 6 50
2022 Information technology 50 25 13 3 1 2 5 81 4 265
2022 Internal audit 44 26 16 8 0 0 5 74 9 20
2022 Evaluation 42 39 10 4 4 0 0 81 8 45
2022 Data sciences 42 29 12 4 0 0 13 81 5 40
2022 Policy 54 33 7 3 2 0 1 88 5 880
2022 Project management 51 33 10 2 3 1 1 85 5 460
2022 Other services to the public 55 27 9 4 2 0 3 84 7 160
2022 None of the above 57 30 7 2 1 1 2 89 3 435
2020 Client contact centre 47 28 13 1 5 4 3 80 6 105
2020 Federal regulators 61 33 6 0 0 0 0 94 0 20
2020 Compliance, inspection and enforcement 48 33 9 0 2 0 8 88 2 40
2020 Communications or public affairs 47 29 15 3 3 1 1 78 7 200
2020 Access to information and privacy 52 21 17 3 0 0 8 79 3 40
2020 Security 57 26 9 5 2 0 1 84 7 170
2020 Science and technology 56 33 3 3 3 0 3 91 6 40
2020 Legal services 47 39 10 4 0 0 0 86 4 80
2020 Administration and operations 50 31 9 3 1 2 4 86 4 670
2020 Human resources 56 27 9 3 2 0 3 86 5 235
2020 Financial management 53 24 13 3 3 1 3 80 6 240
2020 Procurement 56 25 6 2 2 5 5 89 4 65
2020 Real property 58 22 8 7 3 1 1 81 11 110
2020 Material management 70 14 9 0 6 0 0 85 6 20
2020 Information management 40 25 14 7 5 5 4 72 13 55
2020 Information technology 47 32 15 3 1 0 2 81 4 240
2020 Internal audit 41 27 16 5 5 0 5 71 11 20
2020 Evaluation 44 30 14 9 0 2 0 76 10 45
2020 Data sciences 60 27 9 2 2 0 0 87 4 55
2020 Policy 60 28 6 3 2 0 1 89 5 935
2020 Project management 54 28 10 3 2 0 1 84 5 480
2020 Other services to the public 53 32 7 5 1 1 1 87 5 180
2020 None of the above 57 26 8 4 3 1 3 86 6 485
2019 Client contact centre 40 27 13 5 1 3 11 77 8 75
2019 Federal regulators 62 30 4 0 4 0 0 92 4 15
2019 Compliance, inspection and enforcement 45 27 12 6 6 0 3 75 12 35
2019 Communications or public affairs 50 26 10 4 3 1 6 81 8 175
2019 Access to information and privacy 46 24 22 3 0 3 3 74 3 35
2019 Security 52 29 15 1 1 1 1 82 2 135
2019 Science and technology 43 23 24 3 4 0 2 68 7 40
2019 Legal services 48 29 12 6 2 1 1 79 9 80
2019 Administration and operations 47 29 12 4 3 1 4 80 7 555
2019 Human resources 58 24 9 5 2 1 2 85 7 200
2019 Financial management 44 31 10 6 4 2 2 78 11 205
2019 Procurement 46 34 14 3 2 2 0 82 5 60
2019 Real property 42 42 6 6 3 0 1 86 9 70
2019 Material management 62 0 26 0 0 0 12 70 0 10
2019 Information management 49 31 17 2 0 2 0 81 2 60
2019 Information technology 45 30 15 5 3 1 2 77 8 220
2019 Internal audit 53 16 14 8 0 4 4 76 9 20
2019 Evaluation 46 31 7 7 0 8 0 85 8 40
2019 Data sciences 52 27 7 0 14 0 0 79 14 25
2019 Policy 60 27 7 3 2 0 2 88 5 770
2019 Project management 51 28 12 6 2 0 1 80 7 380
2019 Other services to the public 55 26 11 5 2 1 1 82 7 150
2019 None of the above 52 26 13 3 3 0 3 81 5 440

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 36 14 8 3 0 1 75 10 75
2024 Intelligence analysts 39 34 14 11 2 0 0 73 13 45
2024 Federal regulators 70 24 5 0 0 0 0 95 0 15
2024 Compliance, inspection and enforcement 49 28 4 11 8 0 0 77 19 25
2024 Communications or public affairs 50 31 7 10 2 1 0 81 11 135
2024 Access to information and privacy 36 54 5 0 5 0 0 90 5 20
2024 Security 47 30 5 7 8 0 1 79 16 105
2024 Science and technology 63 14 14 3 6 0 0 77 9 30
2024 Legal services 42 46 2 8 3 0 0 88 10 40
2024 Administration and operations 44 33 10 8 5 0 0 77 14 510
2024 Human resources 49 36 6 4 4 0 1 86 7 175
2024 Financial management 38 41 8 6 8 0 0 79 13 140
2024 Procurement 44 33 13 4 5 0 1 78 9 40
2024 Real property 47 36 11 4 3 0 0 82 7 80
2024 Information management 45 36 10 10 0 0 0 81 10 40
2024 Information technology 46 32 7 8 5 1 1 80 13 190
2024 Internal audit 30 51 4 15 0 0 0 81 15 20
2024 Evaluation 39 35 14 7 5 0 0 74 12 30
2024 Data sciences 34 29 8 14 14 0 0 64 29 30
2024 Policy 41 35 8 9 6 1 0 76 15 725
2024 Project management 44 30 7 11 8 0 0 74 19 315
2024 Other services to the public 56 29 7 4 5 0 0 84 9 145
2024 None of the above 46 27 14 8 5 1 0 74 13 365
2022 Client contact centre 42 36 11 6 4 1 0 78 11 130
2022 Federal regulators 37 36 21 0 6 0 0 73 6 15
2022 Compliance, inspection and enforcement 34 42 7 2 15 0 0 76 17 35
2022 Communications or public affairs 52 28 10 6 3 1 0 81 9 220
2022 Access to information and privacy 56 28 11 6 0 0 0 83 6 30
2022 Security 44 25 6 13 8 1 1 72 22 150
2022 Science and technology 44 39 3 11 3 0 0 83 14 30
2022 Legal services 40 33 16 7 2 2 0 74 9 75
2022 Administration and operations 45 30 12 8 4 1 1 76 11 595
2022 Human resources 50 32 5 7 4 0 3 84 10 235
2022 Financial management 44 43 8 2 3 0 0 87 5 230
2022 Procurement 54 31 8 1 5 0 0 86 6 65
2022 Real property 46 26 9 12 5 1 0 73 18 120
2022 Material management 45 25 12 6 13 0 0 69 19 15
2022 Information management 53 26 8 7 3 0 2 81 11 50
2022 Information technology 51 29 10 4 5 0 1 81 9 265
2022 Internal audit 25 53 13 8 0 0 0 79 8 20
2022 Evaluation 58 21 8 5 4 2 2 82 9 45
2022 Data sciences 49 28 11 10 2 0 0 77 12 40
2022 Policy 44 36 7 8 4 0 0 80 13 880
2022 Project management 40 36 9 7 5 1 1 78 12 460
2022 Other services to the public 52 28 6 7 6 0 1 81 13 160
2022 None of the above 43 32 10 9 4 0 1 76 13 435
2020 Client contact centre 47 28 16 5 3 0 1 75 8 105
2020 Federal regulators 54 28 11 6 0 0 0 83 6 20
2020 Compliance, inspection and enforcement 52 33 2 5 7 0 0 85 12 40
2020 Communications or public affairs 48 29 10 9 4 0 0 77 13 200
2020 Access to information and privacy 47 20 18 5 8 3 0 68 13 40
2020 Security 37 39 10 9 4 1 0 78 12 170
2020 Science and technology 54 30 11 3 3 0 0 84 6 40
2020 Legal services 50 29 9 10 0 1 0 80 10 80
2020 Administration and operations 46 33 9 6 4 1 1 80 10 675
2020 Human resources 55 29 7 6 3 0 0 84 9 235
2020 Financial management 51 28 9 6 4 0 1 80 10 240
2020 Procurement 58 25 9 6 0 1 0 84 6 65
2020 Real property 47 30 8 9 6 0 0 77 15 110
2020 Material management 51 15 24 10 0 0 0 66 10 20
2020 Information management 46 29 3 12 8 2 0 76 20 55
2020 Information technology 45 29 13 9 4 0 0 75 13 235
2020 Internal audit 41 32 16 0 11 0 0 73 11 20
2020 Evaluation 38 30 16 9 7 0 0 68 16 45
2020 Data sciences 48 32 9 5 4 2 0 82 9 55
2020 Policy 47 33 8 7 3 0 0 81 11 935
2020 Project management 45 34 8 9 4 0 0 79 13 480
2020 Other services to the public 45 33 11 7 4 0 0 79 11 175
2020 None of the above 47 26 14 6 5 0 1 74 11 490
2019 Client contact centre 44 28 11 8 7 0 2 74 15 75
2019 Federal regulators 65 10 6 14 4 0 0 75 18 15
2019 Compliance, inspection and enforcement 18 52 9 15 6 0 0 70 21 35
2019 Communications or public affairs 38 35 10 9 6 1 2 75 15 175
2019 Access to information and privacy 53 27 12 3 5 0 0 80 8 35
2019 Security 37 38 10 10 5 0 0 75 15 135
2019 Science and technology 37 26 13 15 7 0 2 65 22 40
2019 Legal services 35 40 10 7 6 1 0 76 14 80
2019 Administration and operations 43 30 11 8 7 1 0 74 15 550
2019 Human resources 51 28 10 5 3 2 1 82 8 205
2019 Financial management 45 30 11 7 5 1 1 76 13 205
2019 Procurement 52 31 11 3 2 2 0 84 5 60
2019 Real property 38 32 15 9 6 0 0 70 15 70
2019 Material management 17 29 28 18 8 0 0 46 26 10
2019 Information management 35 42 12 8 3 0 0 77 11 60
2019 Information technology 43 27 14 8 5 1 0 72 14 220
2019 Internal audit 22 38 16 18 0 0 6 64 19 20
2019 Evaluation 37 37 12 9 5 0 0 74 14 40
2019 Data sciences 44 20 18 15 4 0 0 63 19 25
2019 Policy 44 35 7 9 4 1 0 79 14 765
2019 Project management 40 33 10 10 6 0 0 73 17 380
2019 Other services to the public 42 35 8 9 4 1 1 78 13 150
2019 None of the above 40 32 12 10 4 1 0 73 15 445

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 31 15 8 3 0 2 73 12 75
2024 Intelligence analysts 50 29 9 8 4 0 0 79 12 45
2024 Federal regulators 70 30 0 0 0 0 0 100 0 15
2024 Compliance, inspection and enforcement 49 13 13 6 19 0 0 62 25 25
2024 Communications or public affairs 51 33 6 4 5 1 0 84 10 135
2024 Access to information and privacy 39 43 10 4 4 0 0 82 7 20
2024 Security 51 27 5 6 10 1 0 79 16 105
2024 Science and technology 40 38 12 0 9 0 0 79 9 30
2024 Legal services 53 18 13 11 6 0 0 71 16 40
2024 Administration and operations 47 29 12 5 7 0 0 76 12 510
2024 Human resources 53 28 11 4 4 0 0 81 8 175
2024 Financial management 44 30 12 5 8 0 0 75 13 140
2024 Procurement 35 41 12 8 1 0 1 78 10 40
2024 Real property 60 23 5 7 5 0 0 83 11 80
2024 Information management 52 33 12 3 0 0 0 85 3 40
2024 Information technology 50 32 9 5 4 0 0 81 9 190
2024 Internal audit 45 36 15 4 0 0 0 81 4 20
2024 Evaluation 27 39 23 0 5 5 0 70 5 35
2024 Data sciences 32 40 11 12 5 0 0 72 17 30
2024 Policy 40 31 11 11 7 0 0 71 18 725
2024 Project management 41 31 8 12 6 0 0 73 19 315
2024 Other services to the public 53 30 6 7 4 0 0 83 11 145
2024 None of the above 45 30 8 8 7 1 1 76 16 365
2022 Client contact centre 44 33 12 8 3 1 0 78 10 135
2022 Federal regulators 48 20 20 0 12 0 0 68 12 15
2022 Compliance, inspection and enforcement 61 10 17 7 5 0 0 71 12 35
2022 Communications or public affairs 51 27 8 9 4 0 0 79 14 220
2022 Access to information and privacy 44 42 3 12 0 0 0 86 12 30
2022 Security 48 21 11 10 9 0 1 69 20 150
2022 Science and technology 45 18 13 14 10 0 0 63 24 30
2022 Legal services 44 35 11 9 1 0 0 79 10 75
2022 Administration and operations 48 30 10 7 4 1 0 78 11 595
2022 Human resources 53 27 9 5 5 1 1 81 10 235
2022 Financial management 52 35 5 2 4 0 1 88 7 230
2022 Procurement 57 32 5 0 6 0 0 89 6 65
2022 Real property 49 27 10 6 7 1 0 77 13 120
2022 Material management 34 26 5 6 20 9 0 66 29 15
2022 Information management 55 34 2 7 2 0 0 89 9 50
2022 Information technology 57 26 8 4 5 0 0 83 9 265
2022 Internal audit 50 26 14 10 0 0 0 77 10 20
2022 Evaluation 53 23 15 4 4 0 0 77 8 45
2022 Data sciences 53 29 12 5 2 0 0 82 7 40
2022 Policy 45 29 10 10 6 0 0 75 16 880
2022 Project management 44 31 10 8 6 0 1 76 14 460
2022 Other services to the public 56 22 9 9 3 0 1 78 13 160
2022 None of the above 45 28 11 9 6 0 1 74 16 435
2020 Client contact centre 49 31 14 5 2 0 0 80 7 105
2020 Federal regulators 66 16 12 6 0 0 0 82 6 20
2020 Compliance, inspection and enforcement 60 28 7 0 5 0 0 88 5 40
2020 Communications or public affairs 52 25 10 8 5 0 0 77 13 200
2020 Access to information and privacy 46 39 5 5 5 0 0 84 10 40
2020 Security 46 33 12 6 3 0 0 79 9 170
2020 Science and technology 56 33 3 6 3 0 0 89 8 40
2020 Legal services 52 33 11 4 0 0 0 85 4 80
2020 Administration and operations 53 28 9 6 4 0 0 81 9 670
2020 Human resources 62 20 8 6 4 0 0 83 9 235
2020 Financial management 59 24 6 5 4 0 1 84 10 240
2020 Procurement 63 24 3 8 2 0 0 88 9 65
2020 Real property 60 24 6 5 5 0 0 83 10 105
2020 Material management 77 17 0 6 0 0 0 94 6 20
2020 Information management 53 30 2 5 8 2 0 85 14 55
2020 Information technology 53 30 8 5 3 1 0 84 8 240
2020 Internal audit 46 26 16 5 5 0 0 73 11 20
2020 Evaluation 43 37 2 9 9 0 0 80 18 45
2020 Data sciences 49 37 9 0 5 0 0 86 5 55
2020 Policy 48 30 10 8 4 0 1 78 12 935
2020 Project management 51 28 10 7 5 0 0 79 12 480
2020 Other services to the public 54 28 7 9 2 0 0 82 11 180
2020 None of the above 48 24 11 10 6 0 1 73 16 490
2019 Client contact centre 41 29 16 10 4 0 2 71 13 75
2019 Federal regulators 55 18 11 6 11 0 0 73 17 15
2019 Compliance, inspection and enforcement 30 43 6 15 6 0 0 72 22 35
2019 Communications or public affairs 45 28 10 10 7 0 0 73 17 175
2019 Access to information and privacy 59 24 0 12 5 0 0 83 17 35
2019 Security 37 43 9 5 6 0 0 80 11 135
2019 Science and technology 38 34 14 4 9 0 0 72 13 40
2019 Legal services 45 33 7 6 6 3 0 80 12 80
2019 Administration and operations 49 25 10 8 7 1 0 74 15 555
2019 Human resources 52 27 8 9 3 0 1 80 12 205
2019 Financial management 47 29 11 5 7 0 0 76 12 205
2019 Procurement 56 30 13 1 0 0 0 86 1 60
2019 Real property 36 41 13 9 1 0 0 77 10 70
2019 Material management 36 38 9 9 8 0 0 74 17 10
2019 Information management 49 33 10 6 2 0 0 82 8 60
2019 Information technology 46 32 10 7 4 1 0 78 11 220
2019 Internal audit 46 32 12 4 6 0 0 78 10 20
2019 Evaluation 35 40 12 9 5 0 0 74 14 40
2019 Data sciences 49 31 7 12 0 0 0 81 12 25
2019 Policy 45 31 10 8 7 0 0 76 14 775
2019 Project management 48 25 9 12 6 0 0 73 18 380
2019 Other services to the public 49 27 10 7 6 1 1 77 13 150
2019 None of the above 44 28 12 10 5 1 0 72 15 445

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 43 18 12 7 2 0 62 20 75
2024 Intelligence analysts 13 35 21 11 8 13 0 54 21 45
2024 Federal regulators 30 23 29 0 6 13 0 61 6 15
2024 Compliance, inspection and enforcement 13 14 36 8 17 11 0 31 29 25
2024 Communications or public affairs 24 33 14 13 8 9 0 62 23 135
2024 Access to information and privacy 44 24 14 9 0 9 0 75 9 20
2024 Security 26 25 13 11 14 9 2 57 29 105
2024 Science and technology 31 29 19 6 7 9 0 65 15 30
2024 Legal services 19 32 19 14 7 7 2 56 23 40
2024 Administration and operations 21 34 18 7 10 9 0 60 19 510
2024 Human resources 27 33 17 10 5 7 2 66 16 175
2024 Financial management 23 30 16 8 11 12 0 60 21 140
2024 Procurement 21 35 20 13 9 2 0 58 22 40
2024 Real property 22 30 21 14 10 3 0 54 25 80
2024 Information management 17 44 13 7 9 11 0 68 17 40
2024 Information technology 23 28 17 10 12 10 0 57 24 190
2024 Internal audit 18 14 41 13 10 3 0 33 25 20
2024 Evaluation 12 44 23 7 7 8 0 61 15 35
2024 Data sciences 23 28 18 16 3 13 0 59 21 30
2024 Policy 18 33 17 14 8 10 0 57 24 725
2024 Project management 17 35 19 12 9 8 0 56 23 315
2024 Other services to the public 29 33 14 10 4 8 0 68 16 145
2024 None of the above 22 28 20 12 10 8 0 54 24 365
2022 Client contact centre 28 32 13 12 6 9 1 66 20 135
2022 Federal regulators 26 27 19 20 4 5 0 55 25 15
2022 Compliance, inspection and enforcement 28 26 21 6 13 6 0 57 21 35
2022 Communications or public affairs 28 31 14 11 10 6 0 62 22 220
2022 Access to information and privacy 45 32 11 5 3 3 0 80 9 30
2022 Security 20 27 18 20 10 4 1 50 31 150
2022 Science and technology 11 37 16 18 6 12 0 54 28 30
2022 Legal services 32 35 20 5 2 6 0 70 8 75
2022 Administration and operations 30 34 15 9 6 5 0 67 17 595
2022 Human resources 26 35 15 11 6 7 1 66 18 235
2022 Financial management 29 39 13 6 4 9 1 75 11 230
2022 Procurement 38 33 15 8 5 2 0 72 12 65
2022 Real property 19 28 17 16 13 6 0 50 32 120
2022 Material management 42 28 12 4 9 5 0 74 14 15
2022 Information management 35 24 15 14 6 5 2 63 21 50
2022 Information technology 36 28 13 10 4 9 0 70 16 265
2022 Internal audit 40 37 18 0 0 4 0 81 0 20
2022 Evaluation 35 26 16 9 7 7 0 65 17 45
2022 Data sciences 43 29 9 2 8 8 0 79 11 40
2022 Policy 23 36 14 12 7 8 0 65 20 880
2022 Project management 22 38 19 11 6 5 0 63 18 460
2022 Other services to the public 26 33 15 13 7 6 0 62 22 160
2022 None of the above 26 30 16 12 11 6 0 59 24 435
2020 Client contact centre 32 34 15 10 3 6 0 70 14 105
2020 Federal regulators 34 31 6 6 18 6 0 68 25 20
2020 Compliance, inspection and enforcement 32 30 12 16 0 10 0 69 18 40
2020 Communications or public affairs 35 36 12 7 5 5 0 75 12 200
2020 Access to information and privacy 37 24 13 8 8 10 0 68 17 40
2020 Security 29 38 12 11 5 6 0 71 17 170
2020 Science and technology 33 28 23 0 3 11 3 71 3 40
2020 Legal services 43 32 13 5 1 6 0 80 7 80
2020 Administration and operations 36 32 15 6 4 6 0 73 11 670
2020 Human resources 35 33 14 5 2 11 0 77 7 235
2020 Financial management 40 29 11 6 5 9 0 76 12 240
2020 Procurement 49 33 9 2 0 6 2 89 2 65
2020 Real property 30 34 9 12 6 9 0 70 20 105
2020 Material management 42 15 27 0 5 10 0 64 6 20
2020 Information management 41 25 7 7 7 11 2 76 15 55
2020 Information technology 30 35 13 9 5 7 0 70 16 240
2020 Internal audit 58 31 5 0 0 5 0 94 0 20
2020 Evaluation 45 21 12 7 9 7 0 71 17 45
2020 Data sciences 42 34 13 2 6 4 0 79 8 55
2020 Policy 31 36 14 8 4 6 0 72 13 935
2020 Project management 28 37 17 9 4 6 0 69 13 480
2020 Other services to the public 30 38 14 7 6 4 0 71 14 180
2020 None of the above 29 33 16 12 4 6 0 65 18 490
2019 Client contact centre 18 31 25 9 4 12 2 57 14 75
2019 Federal regulators 25 18 19 11 15 12 0 48 30 15
2019 Compliance, inspection and enforcement 18 30 31 13 6 3 0 50 19 35
2019 Communications or public affairs 32 28 16 8 9 7 0 64 19 175
2019 Access to information and privacy 22 38 22 11 3 3 0 63 15 35
2019 Security 22 36 17 10 8 7 0 62 19 135
2019 Science and technology 26 35 16 8 10 5 0 64 18 40
2019 Legal services 30 30 22 6 5 6 0 64 12 80
2019 Administration and operations 32 33 18 9 6 2 0 67 15 555
2019 Human resources 31 32 19 6 2 10 0 70 9 205
2019 Financial management 28 38 11 7 6 10 0 74 15 205
2019 Procurement 27 51 17 3 0 2 0 79 3 60
2019 Real property 21 26 20 16 10 7 0 51 27 70
2019 Material management 44 0 17 27 0 0 12 50 31 10
2019 Information management 32 36 19 6 0 7 0 73 6 60
2019 Information technology 27 27 22 9 5 9 0 60 16 220
2019 Internal audit 34 40 12 6 4 4 0 78 10 20
2019 Evaluation 17 45 12 14 5 8 0 67 20 40
2019 Data sciences 43 21 27 4 4 0 0 65 8 25
2019 Policy 30 36 14 11 3 5 0 70 15 775
2019 Project management 25 34 20 13 6 3 0 60 19 380
2019 Other services to the public 31 30 14 15 5 5 0 64 22 150
2019 None of the above 27 33 18 10 6 6 0 64 17 440

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 41 18 11 17 1 0 54 28 75
2024 Intelligence analysts 6 39 18 16 16 5 0 47 34 45
2024 Federal regulators 21 41 27 0 12 0 0 61 12 15
2024 Compliance, inspection and enforcement 10 14 38 9 22 7 0 26 33 25
2024 Communications or public affairs 15 33 21 16 13 2 0 49 29 135
2024 Access to information and privacy 41 26 23 4 0 6 0 72 4 20
2024 Security 22 27 16 12 15 7 0 53 30 105
2024 Science and technology 7 25 19 37 7 6 0 33 47 30
2024 Legal services 11 27 31 15 16 0 0 38 31 40
2024 Administration and operations 17 35 20 11 12 4 0 54 25 510
2024 Human resources 22 35 22 10 7 3 2 59 18 175
2024 Financial management 17 34 21 10 12 5 0 54 24 140
2024 Procurement 13 40 15 22 9 0 0 54 31 40
2024 Real property 17 37 19 15 12 0 0 54 27 80
2024 Information management 19 25 25 13 15 3 0 45 29 40
2024 Information technology 16 31 16 14 19 4 0 50 34 190
2024 Internal audit 18 17 41 11 13 0 0 36 24 20
2024 Evaluation 8 33 32 21 7 0 0 41 28 35
2024 Data sciences 11 26 19 24 13 8 0 40 40 30
2024 Policy 13 33 16 21 15 2 0 47 36 730
2024 Project management 13 33 21 19 14 0 0 46 33 315
2024 Other services to the public 22 41 12 14 9 2 0 64 23 145
2024 None of the above 17 31 17 18 15 2 0 50 33 365
2022 Client contact centre 27 31 18 9 12 2 1 60 22 135
2022 Federal regulators 26 15 30 9 14 5 0 43 25 15
2022 Compliance, inspection and enforcement 16 29 26 10 15 3 0 47 26 35
2022 Communications or public affairs 23 30 14 21 11 1 0 53 33 220
2022 Access to information and privacy 54 27 14 2 3 0 0 80 6 30
2022 Security 20 26 18 16 19 1 0 46 36 150
2022 Science and technology 11 19 24 17 21 9 0 33 41 30
2022 Legal services 18 36 24 18 2 2 0 55 20 75
2022 Administration and operations 28 31 19 13 7 2 0 60 21 595
2022 Human resources 24 30 19 16 8 3 1 56 25 235
2022 Financial management 30 39 14 8 5 3 0 72 14 230
2022 Procurement 32 31 15 17 5 0 0 64 21 65
2022 Real property 17 30 17 16 16 4 0 48 34 120
2022 Material management 47 19 9 16 4 5 0 69 21 15
2022 Information management 32 22 16 10 15 3 2 57 27 50
2022 Information technology 31 31 18 8 10 3 0 63 19 265
2022 Internal audit 16 56 24 4 0 0 0 72 4 20
2022 Evaluation 33 32 14 11 7 3 0 67 19 45
2022 Data sciences 34 34 18 7 5 2 0 69 13 40
2022 Policy 19 35 17 15 11 2 0 56 27 880
2022 Project management 18 33 19 19 8 2 0 53 28 460
2022 Other services to the public 26 27 15 21 9 1 0 54 31 160
2022 None of the above 23 25 18 16 16 1 0 50 32 435
2020 Client contact centre 28 38 19 7 9 0 0 66 15 105
2020 Federal regulators 34 36 6 6 18 0 0 70 24 20
2020 Compliance, inspection and enforcement 32 32 12 19 5 0 0 64 23 40
2020 Communications or public affairs 29 34 16 12 6 3 0 65 19 200
2020 Access to information and privacy 32 30 10 16 5 8 0 66 22 40
2020 Security 25 35 13 17 8 2 0 61 25 170
2020 Science and technology 33 34 16 8 10 0 0 67 17 40
2020 Legal services 38 31 17 11 3 0 0 69 14 80
2020 Administration and operations 33 36 15 9 5 2 0 70 15 665
2020 Human resources 35 36 18 5 3 3 0 73 8 230
2020 Financial management 35 35 12 6 6 5 0 74 13 240
2020 Procurement 49 31 9 6 0 3 2 84 7 65
2020 Real property 24 33 19 11 10 3 0 59 22 110
2020 Material management 30 33 26 5 5 0 0 64 11 20
2020 Information management 43 21 10 12 7 5 0 68 21 55
2020 Information technology 28 30 22 10 7 3 0 60 18 240
2020 Internal audit 57 38 0 5 0 0 0 95 5 20
2020 Evaluation 35 35 9 5 16 0 0 70 20 45
2020 Data sciences 39 31 20 2 7 2 0 71 9 55
2020 Policy 25 36 16 15 7 1 0 62 21 930
2020 Project management 24 38 17 15 6 1 0 62 21 480
2020 Other services to the public 27 36 17 12 8 0 0 63 20 180
2020 None of the above 23 31 19 17 8 2 0 55 26 485
2019 Client contact centre 21 33 21 10 9 3 2 57 21 75
2019 Federal regulators 40 0 19 13 28 0 0 40 41 15
2019 Compliance, inspection and enforcement 15 35 22 18 9 0 0 51 27 35
2019 Communications or public affairs 26 33 15 17 8 2 0 60 25 175
2019 Access to information and privacy 32 27 28 11 3 0 0 58 14 35
2019 Security 26 36 17 11 9 1 0 62 21 135
2019 Science and technology 14 29 29 17 8 3 0 45 25 40
2019 Legal services 24 35 24 14 4 0 0 59 17 80
2019 Administration and operations 30 34 18 11 5 1 0 65 17 555
2019 Human resources 32 38 17 7 4 3 0 72 10 205
2019 Financial management 27 41 15 7 6 4 0 70 14 205
2019 Procurement 31 39 20 5 3 2 0 71 8 60
2019 Real property 19 24 13 26 15 3 1 44 43 70
2019 Material management 25 30 8 36 0 0 0 56 36 10
2019 Information management 34 36 10 13 3 3 0 72 17 60
2019 Information technology 22 27 24 16 8 4 0 51 24 215
2019 Internal audit 30 44 16 6 0 4 0 78 6 20
2019 Evaluation 22 35 21 9 5 8 0 62 16 40
2019 Data sciences 40 24 21 8 7 0 0 63 16 25
2019 Policy 26 35 18 14 5 2 0 62 19 775
2019 Project management 18 34 18 19 10 0 0 53 29 380
2019 Other services to the public 25 33 17 12 12 1 0 59 24 150
2019 None of the above 22 33 18 15 9 2 0 57 24 440

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 37 15 21 16 2 0 47 38 75
2024 Intelligence analysts 6 23 30 10 24 7 0 31 36 45
2024 Federal regulators 21 23 27 12 18 0 0 44 29 15
2024 Compliance, inspection and enforcement 8 11 29 29 17 7 0 20 49 25
2024 Communications or public affairs 9 26 20 23 13 9 0 39 39 135
2024 Access to information and privacy 4 56 21 4 0 16 0 71 4 20
2024 Security 18 24 23 12 16 7 0 45 30 105
2024 Science and technology 3 51 12 19 13 3 0 55 33 30
2024 Legal services 9 17 25 25 22 2 0 26 48 40
2024 Administration and operations 13 30 20 15 14 7 1 47 31 510
2024 Human resources 20 23 28 10 11 5 2 47 23 175
2024 Financial management 15 25 23 10 16 11 0 45 29 140
2024 Procurement 6 36 29 13 15 0 0 43 29 40
2024 Real property 8 20 25 29 15 2 0 29 45 80
2024 Information management 0 40 28 14 15 3 0 41 30 40
2024 Information technology 11 23 25 17 19 5 0 36 38 190
2024 Internal audit 15 14 54 4 13 0 0 29 16 20
2024 Evaluation 8 31 29 16 7 10 0 43 25 35
2024 Data sciences 4 34 11 26 16 10 0 42 46 30
2024 Policy 7 27 23 22 18 3 0 35 41 730
2024 Project management 6 27 25 19 20 2 0 34 40 315
2024 Other services to the public 12 37 17 18 12 4 0 51 31 145
2024 None of the above 12 25 22 19 18 3 0 38 38 365
2022 Client contact centre 22 28 23 11 11 4 1 53 23 135
2022 Federal regulators 20 10 30 12 23 5 0 32 37 15
2022 Compliance, inspection and enforcement 11 19 26 24 15 3 0 32 41 35
2022 Communications or public affairs 17 29 21 21 9 4 0 47 31 220
2022 Access to information and privacy 39 28 19 2 6 6 0 71 9 30
2022 Security 18 20 19 22 20 1 0 39 42 150
2022 Science and technology 6 15 25 32 14 8 0 23 50 30
2022 Legal services 14 42 18 20 6 1 0 56 26 75
2022 Administration and operations 20 28 22 16 9 5 1 50 27 595
2022 Human resources 16 27 22 20 8 5 1 47 30 235
2022 Financial management 22 34 23 7 5 8 0 61 13 230
2022 Procurement 23 31 20 19 5 2 0 55 24 65
2022 Real property 12 27 20 18 17 5 0 41 37 120
2022 Material management 26 32 28 4 5 5 0 61 10 15
2022 Information management 30 16 28 6 15 3 2 48 22 50
2022 Information technology 24 27 21 10 11 6 0 55 23 265
2022 Internal audit 4 56 22 18 0 0 0 60 18 20
2022 Evaluation 14 37 21 13 7 6 2 55 22 40
2022 Data sciences 30 30 11 15 8 6 0 63 25 40
2022 Policy 13 30 20 19 13 4 0 45 34 880
2022 Project management 12 31 21 23 11 2 0 43 35 460
2022 Other services to the public 16 26 20 20 13 6 0 44 35 160
2022 None of the above 14 23 20 22 17 3 0 39 41 435
2020 Client contact centre 21 36 18 15 8 2 0 58 23 105
2020 Federal regulators 22 38 5 13 18 5 0 63 32 20
2020 Compliance, inspection and enforcement 18 38 15 20 7 2 0 57 27 40
2020 Communications or public affairs 19 38 19 14 6 4 0 59 21 200
2020 Access to information and privacy 27 25 13 19 8 8 0 57 29 35
2020 Security 16 34 15 23 11 1 0 50 35 170
2020 Science and technology 19 38 15 16 10 0 3 58 26 40
2020 Legal services 28 32 19 13 4 5 0 62 17 80
2020 Administration and operations 25 34 18 13 8 3 0 61 21 670
2020 Human resources 24 33 25 10 2 6 0 61 13 230
2020 Financial management 25 35 15 12 5 8 0 65 19 240
2020 Procurement 40 34 13 6 0 6 2 79 7 65
2020 Real property 9 35 20 19 14 4 0 46 34 110
2020 Material management 36 22 22 12 5 4 0 60 18 20
2020 Information management 30 35 12 9 5 9 0 72 15 55
2020 Information technology 22 27 25 14 8 5 0 51 23 235
2020 Internal audit 36 43 16 5 0 0 0 79 5 20
2020 Evaluation 17 36 12 11 14 9 0 59 28 45
2020 Data sciences 17 37 16 13 6 9 2 61 21 55
2020 Policy 16 31 19 21 9 3 0 49 32 935
2020 Project management 14 36 20 18 9 2 0 52 28 480
2020 Other services to the public 20 34 18 18 10 1 0 55 28 180
2020 None of the above 14 27 23 21 13 2 0 42 34 485
2019 Client contact centre 13 30 19 18 9 9 2 48 30 75
2019 Federal regulators 25 12 6 25 32 0 0 37 57 15
2019 Compliance, inspection and enforcement 6 30 40 9 12 3 0 37 21 35
2019 Communications or public affairs 19 35 17 16 8 6 0 57 25 175
2019 Access to information and privacy 23 28 26 17 3 3 0 53 21 35
2019 Security 15 31 18 21 11 4 0 48 34 135
2019 Science and technology 9 27 33 17 15 0 0 36 31 40
2019 Legal services 20 29 17 19 9 6 0 52 29 80
2019 Administration and operations 22 30 21 18 7 2 0 54 25 555
2019 Human resources 23 32 23 13 3 7 0 59 16 205
2019 Financial management 22 34 17 12 6 10 0 61 20 205
2019 Procurement 24 35 22 14 3 2 0 60 17 60
2019 Real property 12 22 17 32 13 4 0 35 47 70
2019 Material management 8 38 8 27 9 9 0 51 40 10
2019 Information management 27 29 20 12 5 7 0 60 18 60
2019 Information technology 13 29 26 17 10 5 0 44 29 220
2019 Internal audit 28 26 32 9 0 4 0 57 10 20
2019 Evaluation 25 23 18 12 7 14 0 56 22 40
2019 Data sciences 24 19 29 16 7 4 0 46 24 25
2019 Policy 17 32 20 20 9 3 0 50 29 770
2019 Project management 9 30 22 25 14 1 0 39 39 380
2019 Other services to the public 17 33 16 20 11 2 0 51 32 150
2019 None of the above 14 30 22 19 12 3 0 45 32 440

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 35 16 11 20 4 0 51 33 75
2024 Intelligence analysts 14 37 13 16 20 0 0 52 36 45
2024 Federal regulators 21 34 29 5 12 0 0 54 17 15
2024 Compliance, inspection and enforcement 11 33 18 17 14 7 0 47 34 25
2024 Communications or public affairs 10 34 14 27 10 4 0 46 39 135
2024 Access to information and privacy 19 40 16 12 5 7 0 64 19 20
2024 Security 20 28 20 11 16 6 0 51 28 105
2024 Science and technology 3 25 46 7 16 3 0 29 23 30
2024 Legal services 7 17 33 20 24 0 0 24 44 40
2024 Administration and operations 15 35 20 14 13 3 0 52 28 510
2024 Human resources 21 24 27 15 8 2 2 48 24 175
2024 Financial management 14 34 21 15 13 3 0 50 29 140
2024 Procurement 12 31 20 18 19 0 0 43 38 40
2024 Real property 10 30 21 24 15 0 0 40 39 80
2024 Information management 6 32 30 11 18 3 0 39 30 40
2024 Information technology 12 27 22 19 18 2 0 40 38 190
2024 Internal audit 22 22 46 5 6 0 0 44 10 20
2024 Evaluation 14 36 24 15 11 0 0 50 26 35
2024 Data sciences 2 37 27 24 10 0 0 39 34 30
2024 Policy 7 27 19 27 19 2 0 34 46 730
2024 Project management 7 31 21 21 18 1 0 39 39 315
2024 Other services to the public 17 35 18 15 12 3 0 54 28 145
2024 None of the above 11 30 23 15 19 2 0 42 35 365
2022 Client contact centre 22 36 15 14 8 4 1 61 23 135
2022 Federal regulators 26 15 19 19 21 0 0 41 40 15
2022 Compliance, inspection and enforcement 5 35 27 17 16 0 0 40 32 35
2022 Communications or public affairs 16 32 19 24 7 3 0 49 32 220
2022 Access to information and privacy 37 27 22 11 3 0 0 64 14 30
2022 Security 16 28 11 21 20 3 0 46 43 150
2022 Science and technology 12 28 31 15 15 0 0 40 29 30
2022 Legal services 12 44 19 15 7 4 0 58 23 75
2022 Administration and operations 21 33 21 14 8 2 0 55 23 595
2022 Human resources 18 35 16 17 11 2 1 55 29 235
2022 Financial management 24 38 19 9 6 3 1 65 16 230
2022 Procurement 25 39 14 10 10 3 0 65 20 65
2022 Real property 14 32 19 17 16 1 0 46 34 120
2022 Material management 27 43 21 5 0 5 0 73 5 15
2022 Information management 24 24 29 8 11 3 2 50 20 50
2022 Information technology 18 35 20 14 11 2 0 55 25 265
2022 Internal audit 7 53 18 22 0 0 0 60 22 20
2022 Evaluation 11 44 17 15 9 2 2 57 25 45
2022 Data sciences 26 32 15 9 11 7 0 63 21 40
2022 Policy 11 28 19 24 16 2 0 40 40 880
2022 Project management 13 31 18 23 14 2 0 44 37 460
2022 Other services to the public 16 29 21 20 12 3 0 46 32 160
2022 None of the above 12 30 19 22 15 2 0 43 38 435
2020 Client contact centre 21 37 21 15 5 1 0 59 20 105
2020 Federal regulators 16 54 6 6 18 0 0 70 24 20
2020 Compliance, inspection and enforcement 18 43 12 21 2 3 0 63 24 40
2020 Communications or public affairs 21 39 15 14 6 5 0 63 21 200
2020 Access to information and privacy 26 24 18 16 13 3 0 52 29 40
2020 Security 18 35 15 20 11 1 0 53 32 170
2020 Science and technology 38 26 13 18 5 0 0 64 23 40
2020 Legal services 23 38 20 14 1 4 0 63 16 80
2020 Administration and operations 28 36 16 12 6 3 0 65 18 670
2020 Human resources 28 39 21 8 2 1 0 68 10 235
2020 Financial management 28 35 15 13 6 3 0 64 20 240
2020 Procurement 33 42 9 8 3 3 2 79 11 65
2020 Real property 19 30 16 19 11 5 0 51 32 110
2020 Material management 25 40 23 6 5 0 0 65 12 20
2020 Information management 30 31 7 22 7 3 0 63 30 55
2020 Information technology 21 31 23 14 9 2 0 54 23 240
2020 Internal audit 30 43 16 5 5 0 0 73 11 20
2020 Evaluation 17 44 9 16 14 0 0 61 30 45
2020 Data sciences 22 29 21 11 14 2 0 53 26 55
2020 Policy 14 36 18 22 9 1 0 50 31 930
2020 Project management 15 36 19 20 9 1 0 51 29 480
2020 Other services to the public 13 44 18 18 8 0 0 56 26 175
2020 None of the above 15 28 21 24 10 1 0 43 35 490
2019 Client contact centre 12 35 26 14 7 4 2 50 23 75
2019 Federal regulators 19 12 12 37 20 0 0 31 57 15
2019 Compliance, inspection and enforcement 12 25 22 30 9 3 0 38 40 35
2019 Communications or public affairs 19 33 15 18 13 3 0 53 32 175
2019 Access to information and privacy 22 34 17 19 9 0 0 56 28 35
2019 Security 13 31 20 20 14 1 0 45 35 135
2019 Science and technology 19 17 24 14 24 2 0 37 39 40
2019 Legal services 14 30 21 18 15 2 0 44 34 80
2019 Administration and operations 18 33 22 16 10 2 0 52 26 555
2019 Human resources 24 33 21 13 5 3 0 59 19 205
2019 Financial management 15 35 22 13 12 3 0 51 26 205
2019 Procurement 24 42 24 8 1 0 0 67 9 60
2019 Real property 13 17 23 24 20 3 0 31 46 70
2019 Material management 8 38 9 26 9 9 0 51 39 10
2019 Information management 26 34 22 8 8 1 0 60 17 60
2019 Information technology 9 32 23 19 12 4 0 43 33 220
2019 Internal audit 20 30 28 14 4 4 0 52 19 20
2019 Evaluation 12 25 20 18 14 10 0 41 37 40
2019 Data sciences 7 21 28 28 12 4 0 30 41 25
2019 Policy 12 32 18 22 13 2 0 45 36 770
2019 Project management 8 32 20 27 13 0 0 40 40 380
2019 Other services to the public 12 31 21 22 12 1 0 44 35 150
2019 None of the above 12 31 19 22 13 3 0 44 36 440
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 34 17 19 8 0 0 56 27 75
2024 Intelligence analysts 21 45 14 8 12 0 0 67 20 45
2024 Federal regulators 37 29 16 6 12 0 0 66 18 15
2024 Compliance, inspection and enforcement 7 43 14 17 18 0 0 50 35 25
2024 Communications or public affairs 32 35 12 10 10 0 0 67 21 135
2024 Access to information and privacy 26 36 28 6 4 0 0 62 10 20
2024 Security 28 34 9 15 13 1 0 62 28 105
2024 Science and technology 44 24 19 4 9 0 0 67 14 30
2024 Legal services 24 42 19 4 10 0 0 66 15 40
2024 Administration and operations 30 36 16 10 7 0 0 67 17 510
2024 Human resources 36 35 16 8 5 0 0 71 13 175
2024 Financial management 23 40 16 11 10 0 0 63 21 140
2024 Procurement 23 48 14 14 2 0 0 71 16 40
2024 Real property 23 39 17 14 5 0 1 63 19 80
2024 Information management 30 38 13 11 6 0 2 69 18 40
2024 Information technology 30 33 17 7 13 0 0 64 19 190
2024 Internal audit 4 51 11 30 4 0 0 55 34 20
2024 Evaluation 29 23 24 14 11 0 0 52 24 35
2024 Data sciences 31 16 32 19 3 0 0 47 22 30
2024 Policy 23 39 13 14 10 1 0 63 24 730
2024 Project management 22 40 17 16 6 0 0 62 22 315
2024 Other services to the public 36 35 10 13 6 0 0 71 20 145
2024 None of the above 25 34 14 16 11 0 0 59 26 365
2022 Client contact centre 26 40 18 11 4 0 0 66 15 135
2022 Federal regulators 32 30 33 0 4 0 0 63 4 15
2022 Compliance, inspection and enforcement 19 47 19 7 7 0 0 67 15 35
2022 Communications or public affairs 31 38 14 12 4 0 0 69 17 220
2022 Access to information and privacy 64 16 17 3 0 0 0 80 3 30
2022 Security 28 33 11 15 12 1 1 61 27 150
2022 Science and technology 26 46 7 14 7 0 0 72 20 30
2022 Legal services 27 41 12 13 6 0 0 68 19 75
2022 Administration and operations 30 33 17 13 6 0 0 63 20 595
2022 Human resources 39 34 12 9 6 1 0 73 15 235
2022 Financial management 37 40 9 7 6 0 0 78 13 230
2022 Procurement 39 34 14 8 5 0 0 73 13 65
2022 Real property 24 33 23 7 12 0 0 58 19 120
2022 Material management 30 46 16 4 4 0 0 76 8 15
2022 Information management 37 30 17 7 7 2 0 68 15 50
2022 Information technology 37 33 16 7 7 0 0 70 14 265
2022 Internal audit 13 61 17 9 0 0 0 74 9 20
2022 Evaluation 37 36 16 4 7 0 0 74 11 45
2022 Data sciences 43 39 11 4 2 0 0 82 7 40
2022 Policy 25 41 13 15 6 0 0 66 21 880
2022 Project management 25 39 18 11 7 0 0 65 17 460
2022 Other services to the public 36 30 13 12 8 1 0 67 20 160
2022 None of the above 29 34 15 11 10 0 0 63 21 435
2020 Client contact centre 26 44 14 12 4 0 0 70 16 105
2020 Federal regulators 44 16 23 0 18 0 0 59 18 20
2020 Compliance, inspection and enforcement 32 26 17 14 10 0 0 59 24 40
2020 Communications or public affairs 36 38 10 11 5 1 0 74 16 200
2020 Access to information and privacy 40 31 13 10 5 0 0 72 16 40
2020 Security 28 34 15 16 5 1 1 63 22 170
2020 Science and technology 36 40 13 5 5 0 0 76 10 40
2020 Legal services 31 43 11 15 0 0 0 73 15 80
2020 Administration and operations 33 37 13 12 6 0 0 70 17 665
2020 Human resources 37 38 12 7 5 0 1 77 11 230
2020 Financial management 40 30 15 7 9 0 0 70 16 240
2020 Procurement 37 43 13 6 0 0 2 81 7 65
2020 Real property 32 33 14 14 7 1 0 65 21 105
2020 Material management 43 34 17 0 6 0 0 77 6 20
2020 Information management 38 41 9 7 3 0 2 80 10 55
2020 Information technology 30 39 11 13 6 0 0 70 19 240
2020 Internal audit 41 26 27 5 0 0 0 67 5 20
2020 Evaluation 28 38 9 9 16 0 0 66 25 45
2020 Data sciences 36 40 11 9 4 0 0 76 12 55
2020 Policy 30 40 12 11 7 0 0 70 18 935
2020 Project management 30 42 13 9 5 1 0 73 15 480
2020 Other services to the public 28 36 12 14 10 0 0 63 24 180
2020 None of the above 24 39 14 15 8 0 0 63 23 490
2019 Client contact centre 25 38 21 11 4 0 0 63 15 75
2019 Federal regulators 24 25 18 34 0 0 0 48 34 15
2019 Compliance, inspection and enforcement 18 43 17 15 6 0 0 61 21 35
2019 Communications or public affairs 29 43 9 15 5 0 0 71 20 175
2019 Access to information and privacy 38 40 11 8 3 0 0 79 11 35
2019 Security 22 45 13 12 7 1 0 68 19 135
2019 Science and technology 9 37 23 23 8 0 0 46 31 40
2019 Legal services 23 45 18 7 5 1 0 69 12 80
2019 Administration and operations 32 36 11 12 8 0 0 68 20 555
2019 Human resources 38 35 12 9 4 0 1 74 14 205
2019 Financial management 29 31 15 15 8 0 1 62 23 205
2019 Procurement 34 45 13 8 0 0 0 79 8 60
2019 Real property 32 26 19 12 12 0 0 58 24 70
2019 Material management 26 39 18 0 18 0 0 65 18 10
2019 Information management 19 45 20 10 6 0 0 64 16 60
2019 Information technology 25 36 16 10 11 0 1 62 22 220
2019 Internal audit 45 29 4 18 0 4 0 77 18 20
2019 Evaluation 21 55 5 12 7 0 0 76 19 35
2019 Data sciences 29 35 12 17 7 0 0 64 24 25
2019 Policy 32 39 11 11 7 0 0 71 18 770
2019 Project management 23 41 14 13 8 0 0 65 21 380
2019 Other services to the public 26 34 14 19 7 0 1 60 26 150
2019 None of the above 23 43 13 11 9 1 0 66 21 440

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 45 10 11 11 0 0 68 22 75
2024 Intelligence analysts 26 46 8 10 10 0 0 72 20 45
2024 Federal regulators 48 36 6 10 0 0 0 84 10 15
2024 Compliance, inspection and enforcement 16 61 4 10 10 0 0 76 20 25
2024 Communications or public affairs 20 55 9 8 8 0 0 75 16 135
2024 Access to information and privacy 45 46 4 0 5 0 0 91 5 20
2024 Security 38 34 12 8 7 1 0 73 16 105
2024 Science and technology 45 31 11 11 2 0 0 75 13 30
2024 Legal services 37 46 8 7 2 0 0 83 9 40
2024 Administration and operations 31 45 13 6 4 0 0 76 10 510
2024 Human resources 36 40 13 9 3 0 0 75 12 175
2024 Financial management 27 47 6 13 6 0 0 75 19 140
2024 Procurement 26 42 19 9 3 0 0 69 13 40
2024 Real property 21 46 14 13 5 0 0 67 18 80
2024 Information management 32 41 17 8 2 0 0 73 10 40
2024 Information technology 31 41 10 12 6 0 0 72 18 190
2024 Internal audit 23 59 14 4 0 0 0 82 4 20
2024 Evaluation 25 50 7 13 5 0 0 75 18 35
2024 Data sciences 23 51 2 21 3 0 0 74 24 30
2024 Policy 23 44 11 14 8 0 0 67 22 725
2024 Project management 27 42 13 10 7 0 0 70 17 315
2024 Other services to the public 36 43 8 8 5 0 0 80 12 145
2024 None of the above 25 50 10 8 6 1 0 76 14 365
2022 Client contact centre 36 47 9 5 2 0 0 83 8 130
2022 Federal regulators 21 48 23 4 4 0 0 69 8 15
2022 Compliance, inspection and enforcement 33 50 5 8 5 0 0 83 13 35
2022 Communications or public affairs 31 49 9 9 2 0 0 80 11 215
2022 Access to information and privacy 55 34 5 3 3 0 0 89 6 30
2022 Security 30 36 10 11 11 0 1 67 23 150
2022 Science and technology 29 42 19 0 10 0 0 71 10 30
2022 Legal services 28 52 9 8 2 0 0 80 10 75
2022 Administration and operations 29 48 10 10 4 0 0 77 14 595
2022 Human resources 38 43 7 9 2 1 0 82 12 235
2022 Financial management 37 48 6 6 3 0 0 85 9 230
2022 Procurement 35 51 12 0 3 0 0 85 3 65
2022 Real property 28 37 9 17 8 0 0 65 25 120
2022 Material management 40 37 11 7 4 0 0 78 11 15
2022 Information management 43 37 6 6 7 0 0 81 13 50
2022 Information technology 36 39 11 10 4 0 0 75 14 265
2022 Internal audit 41 49 5 6 0 0 0 89 6 20
2022 Evaluation 37 47 7 5 4 0 0 85 9 45
2022 Data sciences 37 53 2 7 2 0 0 90 9 40
2022 Policy 23 51 8 13 6 0 0 73 18 880
2022 Project management 27 50 8 11 3 0 0 77 14 460
2022 Other services to the public 43 38 11 5 2 0 0 81 7 160
2022 None of the above 30 41 11 12 7 0 0 70 19 435
2020 Client contact centre 36 46 11 5 2 0 0 82 7 105
2020 Federal regulators 28 40 25 7 0 0 0 68 7 15
2020 Compliance, inspection and enforcement 31 37 21 10 2 0 0 67 12 40
2020 Communications or public affairs 33 35 13 16 2 0 0 68 18 200
2020 Access to information and privacy 28 43 10 13 5 0 0 72 18 40
2020 Security 26 43 14 14 3 0 0 69 17 170
2020 Science and technology 27 43 14 8 8 0 0 70 16 40
2020 Legal services 41 40 9 10 0 0 0 81 10 80
2020 Administration and operations 29 49 10 8 3 0 0 78 12 665
2020 Human resources 38 42 11 7 1 0 0 81 8 230
2020 Financial management 35 42 6 11 5 0 0 77 17 240
2020 Procurement 38 44 10 7 2 0 0 82 8 65
2020 Real property 31 31 12 19 6 0 0 62 26 105
2020 Material management 22 55 17 0 6 0 0 77 6 20
2020 Information management 28 45 15 11 2 0 0 73 12 55
2020 Information technology 29 40 18 8 4 0 0 69 13 240
2020 Internal audit 41 48 11 0 0 0 0 89 0 20
2020 Evaluation 32 37 12 12 7 0 0 69 19 40
2020 Data sciences 22 45 11 19 4 0 0 67 22 55
2020 Policy 24 46 13 12 4 0 0 70 17 930
2020 Project management 29 49 10 9 4 0 0 78 13 480
2020 Other services to the public 36 41 9 10 4 0 0 77 13 175
2020 None of the above 26 40 13 16 4 0 0 67 20 485
2019 Client contact centre 36 36 16 8 4 0 0 72 13 75
2019 Federal regulators 24 43 12 21 0 0 0 66 21 15
2019 Compliance, inspection and enforcement 21 51 9 18 0 0 0 72 18 35
2019 Communications or public affairs 25 42 15 13 5 0 0 67 18 175
2019 Access to information and privacy 27 51 11 11 0 0 0 78 11 35
2019 Security 23 55 7 12 4 0 0 78 16 135
2019 Science and technology 24 39 17 15 4 0 0 63 20 40
2019 Legal services 20 54 12 11 4 0 0 74 14 80
2019 Administration and operations 33 38 12 12 5 0 0 71 17 550
2019 Human resources 34 43 11 9 3 0 0 77 12 205
2019 Financial management 30 40 10 11 8 1 0 71 19 205
2019 Procurement 28 47 23 2 0 0 0 75 2 60
2019 Real property 20 39 16 15 10 0 0 59 25 70
2019 Material management 19 52 19 0 10 0 0 71 10 10
2019 Information management 20 56 12 8 5 0 0 76 13 55
2019 Information technology 26 36 16 12 9 0 0 63 21 220
2019 Internal audit 45 49 0 6 0 0 0 94 6 20
2019 Evaluation 26 38 26 8 2 0 0 64 10 35
2019 Data sciences 29 48 12 7 4 0 0 77 11 25
2019 Policy 27 44 11 14 4 0 0 71 18 765
2019 Project management 23 48 12 13 4 0 0 71 17 380
2019 Other services to the public 29 45 14 10 3 0 0 73 12 150
2019 None of the above 26 45 13 12 5 0 0 71 16 440

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 41 8 10 4 0 1 77 15 75
2024 Intelligence analysts 43 33 14 8 2 0 0 76 10 45
2024 Federal regulators 73 27 0 0 0 0 0 100 0 15
2024 Compliance, inspection and enforcement 45 17 14 16 8 0 0 63 24 25
2024 Communications or public affairs 43 37 8 4 7 0 1 81 11 135
2024 Access to information and privacy 38 46 5 7 4 0 0 84 11 20
2024 Security 46 23 10 12 7 1 1 70 20 105
2024 Science and technology 26 50 12 0 9 3 0 78 10 30
2024 Legal services 32 48 3 7 8 2 0 82 16 40
2024 Administration and operations 41 32 13 7 6 1 1 74 13 510
2024 Human resources 40 36 10 5 7 0 1 77 13 175
2024 Financial management 33 39 11 8 9 0 0 72 17 140
2024 Procurement 46 33 4 16 1 0 0 78 18 40
2024 Real property 49 29 12 4 5 0 1 79 9 80
2024 Information management 48 23 8 14 3 3 0 73 18 40
2024 Information technology 41 36 13 6 4 0 1 77 10 190
2024 Internal audit 41 30 18 5 7 0 0 71 11 20
2024 Evaluation 27 27 25 16 5 0 0 54 21 35
2024 Data sciences 23 32 13 20 11 0 0 56 31 30
2024 Policy 34 35 12 11 7 1 0 70 18 725
2024 Project management 36 34 9 14 6 1 0 71 20 315
2024 Other services to the public 44 33 8 9 5 1 0 78 14 145
2024 None of the above 32 36 14 8 8 1 0 69 16 365
2022 Client contact centre 38 36 10 11 3 0 2 75 14 135
2022 Federal regulators 39 38 11 0 12 0 0 77 12 15
2022 Compliance, inspection and enforcement 42 33 12 3 10 0 0 75 12 35
2022 Communications or public affairs 41 33 13 11 3 0 0 74 14 220
2022 Access to information and privacy 60 17 9 5 0 0 8 85 6 30
2022 Security 38 27 11 12 10 0 1 66 23 150
2022 Science and technology 52 21 10 10 7 0 0 73 17 30
2022 Legal services 34 41 14 6 5 0 0 75 11 75
2022 Administration and operations 40 32 13 8 7 0 0 72 15 595
2022 Human resources 45 30 12 9 3 0 2 76 12 235
2022 Financial management 42 39 8 5 4 0 1 83 9 230
2022 Procurement 44 37 6 8 4 0 0 82 12 65
2022 Real property 38 31 17 8 6 1 0 69 14 120
2022 Material management 55 9 23 5 8 0 0 64 13 15
2022 Information management 56 22 16 4 3 0 0 77 7 50
2022 Information technology 46 32 9 8 4 0 0 79 12 265
2022 Internal audit 25 48 4 23 0 0 0 73 23 20
2022 Evaluation 42 30 17 6 4 0 0 72 11 45
2022 Data sciences 46 33 8 10 2 0 0 80 12 40
2022 Policy 35 38 12 9 6 0 0 73 15 880
2022 Project management 35 36 13 10 5 0 1 71 16 460
2022 Other services to the public 41 33 13 6 5 1 1 76 11 160
2022 None of the above 34 32 14 13 8 0 0 65 21 435
2020 Client contact centre 39 27 18 11 4 1 1 67 15 105
2020 Federal regulators 50 32 12 6 0 0 0 82 6 20
2020 Compliance, inspection and enforcement 43 38 10 7 2 0 0 81 9 40
2020 Communications or public affairs 43 29 14 8 5 0 1 72 14 200
2020 Access to information and privacy 52 20 18 5 5 0 0 72 10 40
2020 Security 32 36 16 9 6 1 0 69 15 170
2020 Science and technology 50 31 13 3 3 0 0 81 6 40
2020 Legal services 48 31 10 9 1 0 0 79 10 80
2020 Administration and operations 43 32 10 10 4 0 1 76 14 670
2020 Human resources 49 28 10 6 4 1 1 79 11 235
2020 Financial management 46 31 10 7 6 0 2 78 12 240
2020 Procurement 59 26 9 3 2 0 2 86 5 65
2020 Real property 42 30 14 6 8 0 0 72 14 110
2020 Material management 44 36 14 6 0 0 0 80 6 20
2020 Information management 47 24 9 8 6 4 2 75 15 55
2020 Information technology 42 31 13 9 3 0 1 74 13 235
2020 Internal audit 46 26 0 27 0 0 0 73 27 20
2020 Evaluation 31 40 9 18 0 0 2 72 18 45
2020 Data sciences 46 32 7 9 5 0 0 78 15 55
2020 Policy 41 34 10 9 5 0 1 76 14 935
2020 Project management 41 34 12 8 5 0 0 75 13 480
2020 Other services to the public 40 34 10 11 5 0 0 75 16 180
2020 None of the above 38 29 13 11 7 1 2 68 18 490
2019 Client contact centre 34 34 12 10 7 0 2 70 17 75
2019 Federal regulators 55 18 4 12 11 0 0 73 23 15
2019 Compliance, inspection and enforcement 27 43 11 13 6 0 0 70 19 35
2019 Communications or public affairs 39 36 12 10 4 0 0 74 14 175
2019 Access to information and privacy 46 28 9 11 5 0 0 74 16 35
2019 Security 27 41 15 11 5 1 0 69 17 135
2019 Science and technology 37 17 20 14 9 0 2 55 24 40
2019 Legal services 34 39 10 8 6 1 1 75 15 80
2019 Administration and operations 42 28 12 9 8 1 0 70 17 555
2019 Human resources 44 30 10 8 5 2 1 76 14 205
2019 Financial management 41 31 13 8 6 0 1 72 14 205
2019 Procurement 43 33 13 5 3 2 2 78 8 60
2019 Real property 37 30 19 11 3 0 0 67 14 70
2019 Material management 44 39 17 0 0 0 0 83 0 10
2019 Information management 39 38 8 11 3 0 0 77 14 60
2019 Information technology 39 31 11 10 6 1 1 72 17 220
2019 Internal audit 31 30 22 12 0 0 6 64 13 20
2019 Evaluation 45 21 12 17 5 0 0 66 22 40
2019 Data sciences 44 12 11 16 13 4 0 58 30 25
2019 Policy 41 33 11 9 6 0 0 74 15 775
2019 Project management 40 29 11 14 6 0 0 69 20 380
2019 Other services to the public 40 36 8 9 7 1 1 76 16 150
2019 None of the above 34 33 15 9 7 1 1 68 16 445

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 42 11 14 12 0 0 63 26 75
2024 Intelligence analysts 22 50 9 11 9 0 0 71 20 45
2024 Federal regulators 30 58 5 6 0 0 0 89 6 15
2024 Compliance, inspection and enforcement 17 51 13 11 8 0 0 68 19 25
2024 Communications or public affairs 23 47 14 10 5 0 1 71 15 135
2024 Access to information and privacy 19 57 15 4 5 0 0 76 8 20
2024 Security 22 43 12 12 10 1 0 66 22 105
2024 Science and technology 5 56 22 15 2 0 0 61 17 30
2024 Legal services 16 50 11 21 2 0 0 66 23 40
2024 Administration and operations 23 44 15 12 6 0 1 67 18 510
2024 Human resources 32 45 9 9 4 0 0 78 13 175
2024 Financial management 27 40 16 10 6 0 0 68 16 140
2024 Procurement 22 34 22 14 7 0 1 57 20 40
2024 Real property 25 33 16 15 11 0 0 58 26 80
2024 Information management 26 32 19 21 2 0 0 58 24 40
2024 Information technology 24 37 16 16 8 0 0 60 24 190
2024 Internal audit 14 61 10 10 4 0 0 75 14 20
2024 Evaluation 18 48 23 7 5 0 0 65 11 35
2024 Data sciences 26 42 14 16 3 0 0 68 18 30
2024 Policy 15 40 18 18 8 0 0 56 26 730
2024 Project management 17 44 13 20 6 0 1 61 26 315
2024 Other services to the public 23 47 11 14 4 0 0 71 18 140
2024 None of the above 18 39 18 17 8 1 0 58 25 365
2022 Client contact centre 33 44 10 11 2 0 0 77 13 135
2022 Federal regulators 21 38 22 0 19 0 0 59 19 15
2022 Compliance, inspection and enforcement 28 47 7 13 5 0 0 76 18 35
2022 Communications or public affairs 29 43 13 12 2 0 0 72 15 220
2022 Access to information and privacy 53 32 12 3 0 0 0 85 3 25
2022 Security 24 37 10 17 10 1 0 61 28 150
2022 Science and technology 24 38 20 10 8 0 0 62 18 30
2022 Legal services 18 49 15 15 1 0 2 68 16 75
2022 Administration and operations 26 41 11 15 5 0 0 68 21 595
2022 Human resources 33 46 10 7 3 0 0 79 11 235
2022 Financial management 36 40 13 7 4 0 0 76 11 230
2022 Procurement 37 40 3 17 3 0 0 77 20 65
2022 Real property 22 44 14 13 7 0 0 66 20 120
2022 Material management 12 58 12 13 4 0 0 70 18 15
2022 Information management 42 28 18 9 3 0 0 70 12 50
2022 Information technology 41 32 12 7 7 0 0 73 14 260
2022 Internal audit 32 38 10 15 0 0 4 74 16 20
2022 Evaluation 46 33 17 2 2 0 0 79 4 45
2022 Data sciences 45 43 5 7 0 0 0 88 7 40
2022 Policy 16 43 15 19 7 0 0 59 26 880
2022 Project management 19 42 15 17 7 0 1 61 23 460
2022 Other services to the public 32 39 9 15 6 0 1 70 21 160
2022 None of the above 20 39 15 17 8 0 0 60 26 435
2020 Client contact centre 31 43 12 8 4 0 2 76 12 105
2020 Federal regulators 16 49 12 24 0 0 0 65 24 20
2020 Compliance, inspection and enforcement 38 30 9 14 10 0 0 67 23 40
2020 Communications or public affairs 26 38 18 15 2 1 0 65 17 200
2020 Access to information and privacy 30 34 13 21 3 0 0 64 23 40
2020 Security 28 40 15 12 3 1 2 70 15 170
2020 Science and technology 35 37 12 10 5 0 0 72 16 40
2020 Legal services 23 43 13 16 3 0 2 67 19 80
2020 Administration and operations 32 39 12 11 4 0 1 72 16 665
2020 Human resources 38 40 12 7 1 1 1 79 8 235
2020 Financial management 35 33 13 11 6 0 1 69 18 240
2020 Procurement 35 46 6 8 3 0 2 83 11 65
2020 Real property 26 44 15 7 7 0 2 71 14 110
2020 Material management 42 23 18 6 12 0 0 64 18 20
2020 Information management 36 30 12 11 10 0 2 67 21 55
2020 Information technology 33 35 12 15 5 0 0 68 19 240
2020 Internal audit 27 62 6 6 0 0 0 88 6 20
2020 Evaluation 28 37 9 21 5 0 0 65 26 45
2020 Data sciences 29 42 14 11 2 0 2 72 13 55
2020 Policy 19 43 15 17 5 0 1 63 23 935
2020 Project management 23 41 14 15 5 0 1 65 21 480
2020 Other services to the public 29 42 12 12 3 0 1 72 16 175
2020 None of the above 25 38 13 18 6 0 0 63 24 485
2019 Client contact centre 29 41 11 14 5 0 0 70 19 75
2019 Federal regulators 24 43 6 23 4 0 0 68 27 15
2019 Compliance, inspection and enforcement 25 44 12 6 13 0 0 69 19 30
2019 Communications or public affairs 29 39 10 12 7 0 3 70 19 175
2019 Access to information and privacy 30 42 11 9 8 0 0 72 17 35
2019 Security 26 44 10 11 9 0 0 70 20 135
2019 Science and technology 24 36 9 19 11 0 0 60 30 40
2019 Legal services 25 39 16 16 5 0 0 64 20 80
2019 Administration and operations 33 38 13 13 4 0 0 70 17 555
2019 Human resources 41 35 9 10 3 0 1 77 13 205
2019 Financial management 26 43 16 9 6 0 0 69 15 205
2019 Procurement 28 50 12 8 2 0 0 78 10 60
2019 Real property 21 29 14 24 10 1 0 51 35 70
2019 Material management 37 28 18 8 9 0 0 64 17 10
2019 Information management 25 43 18 13 1 0 0 67 14 60
2019 Information technology 23 37 17 15 8 0 0 60 23 220
2019 Internal audit 33 49 13 6 0 0 0 81 6 20
2019 Evaluation 41 35 13 5 7 0 0 76 12 40
2019 Data sciences 11 60 12 4 13 0 0 72 17 25
2019 Policy 20 45 14 17 4 0 1 65 21 770
2019 Project management 20 43 17 16 4 0 0 63 20 380
2019 Other services to the public 25 47 11 13 3 0 1 73 16 150
2019 None of the above 27 40 13 15 5 0 1 67 20 440

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 32 13 8 5 0 0 74 13 75
2024 Intelligence analysts 49 30 11 2 7 0 0 79 9 45
2024 Federal regulators 55 34 11 0 0 0 0 89 0 15
2024 Compliance, inspection and enforcement 51 18 6 8 16 0 0 69 25 25
2024 Communications or public affairs 55 24 8 7 3 1 1 81 10 135
2024 Access to information and privacy 40 36 10 4 4 7 0 81 8 20
2024 Security 51 17 12 7 7 3 3 72 15 105
2024 Science and technology 37 34 20 0 9 0 0 71 9 30
2024 Legal services 47 33 7 5 3 5 0 85 8 40
2024 Administration and operations 48 28 9 4 7 2 1 79 12 510
2024 Human resources 44 31 14 4 6 1 0 76 10 175
2024 Financial management 42 31 13 6 5 2 2 75 12 140
2024 Procurement 47 32 10 6 3 0 1 80 9 40
2024 Real property 53 24 12 6 3 0 2 78 10 80
2024 Information management 48 25 11 7 4 2 3 78 11 40
2024 Information technology 51 26 13 3 5 0 0 78 9 190
2024 Internal audit 50 24 11 11 5 0 0 74 15 20
2024 Evaluation 29 17 16 18 13 8 0 49 33 35
2024 Data sciences 36 27 11 21 5 0 0 63 25 30
2024 Policy 44 28 12 7 7 2 1 74 14 730
2024 Project management 42 25 12 9 8 2 1 69 18 315
2024 Other services to the public 55 32 4 2 5 2 0 88 7 145
2024 None of the above 41 28 13 7 6 2 2 72 14 365
2022 Client contact centre 40 33 9 7 5 4 2 77 14 135
2022 Federal regulators 43 30 11 4 12 0 0 73 16 15
2022 Compliance, inspection and enforcement 35 25 22 2 5 0 11 67 8 35
2022 Communications or public affairs 49 23 11 12 3 1 1 74 15 220
2022 Access to information and privacy 64 16 6 6 0 6 3 87 6 30
2022 Security 51 16 11 8 10 3 1 70 18 150
2022 Science and technology 45 25 20 0 10 0 0 70 10 30
2022 Legal services 38 37 8 12 3 2 0 77 15 75
2022 Administration and operations 49 27 11 6 5 2 0 78 11 595
2022 Human resources 51 23 11 5 5 2 4 78 11 235
2022 Financial management 50 29 8 2 5 3 2 84 8 230
2022 Procurement 50 34 7 2 8 0 0 84 9 65
2022 Real property 41 22 16 9 10 1 2 65 19 120
2022 Material management 39 34 13 5 8 0 0 74 13 15
2022 Information management 58 18 8 7 5 0 3 78 13 50
2022 Information technology 52 30 8 3 5 1 1 83 9 265
2022 Internal audit 25 46 21 4 0 0 4 75 4 20
2022 Evaluation 55 26 10 4 4 0 0 81 9 45
2022 Data sciences 52 27 13 9 0 0 0 78 9 40
2022 Policy 47 28 9 7 5 3 1 78 12 880
2022 Project management 44 30 12 5 5 1 2 77 10 460
2022 Other services to the public 56 16 14 3 7 2 2 75 11 160
2022 None of the above 47 24 14 6 7 2 0 73 13 435
2020 Client contact centre 43 28 12 8 4 4 2 75 13 105
2020 Federal regulators 42 29 11 13 0 5 0 75 13 20
2020 Compliance, inspection and enforcement 49 17 20 5 7 2 0 67 12 40
2020 Communications or public affairs 47 21 17 6 6 1 1 70 12 200
2020 Access to information and privacy 46 22 10 8 5 8 0 75 14 40
2020 Security 44 24 14 9 7 2 1 70 16 170
2020 Science and technology 61 23 8 3 6 0 0 84 8 40
2020 Legal services 52 24 15 5 3 0 0 77 8 75
2020 Administration and operations 48 26 13 5 5 2 2 76 10 670
2020 Human resources 53 20 11 6 5 5 1 77 11 230
2020 Financial management 54 23 11 3 6 2 2 80 9 240
2020 Procurement 59 20 9 5 3 1 3 82 8 65
2020 Real property 50 27 10 4 8 0 1 78 12 110
2020 Material management 62 15 23 0 0 0 0 77 0 20
2020 Information management 43 28 16 4 5 2 2 74 9 55
2020 Information technology 43 27 15 6 4 2 2 73 11 235
2020 Internal audit 51 21 5 22 0 0 0 73 22 20
2020 Evaluation 44 26 9 14 7 0 0 70 21 40
2020 Data sciences 46 30 9 9 5 0 0 77 14 55
2020 Policy 50 26 11 7 4 1 1 77 11 935
2020 Project management 49 27 10 6 5 3 1 78 11 480
2020 Other services to the public 46 25 8 11 7 2 1 73 18 180
2020 None of the above 43 25 14 7 7 2 3 71 14 485

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 31 17 21 19 2 0 41 41 75
2024 Intelligence analysts 4 22 21 18 34 2 0 27 52 45
2024 Federal regulators 21 23 22 5 23 6 0 47 30 15
2024 Compliance, inspection and enforcement 11 27 20 21 22 0 0 38 42 25
2024 Communications or public affairs 10 35 20 19 15 1 1 45 34 135
2024 Access to information and privacy 10 53 13 16 4 5 0 66 21 20
2024 Security 21 18 12 16 29 2 1 40 47 105
2024 Science and technology 6 24 42 17 9 3 0 31 26 30
2024 Legal services 6 18 28 15 31 2 0 25 47 40
2024 Administration and operations 13 28 19 17 20 2 0 42 38 510
2024 Human resources 23 34 18 10 10 5 0 60 21 175
2024 Financial management 15 29 29 15 10 2 0 45 25 140
2024 Procurement 28 36 17 10 7 2 1 66 17 40
2024 Real property 20 28 17 21 12 1 0 49 34 80
2024 Information management 8 34 18 21 14 3 2 44 37 40
2024 Information technology 16 29 23 13 16 2 0 46 30 190
2024 Internal audit 0 29 25 33 13 0 0 29 46 20
2024 Evaluation 7 27 25 27 15 0 0 34 42 35
2024 Data sciences 0 40 13 29 14 4 0 41 45 30
2024 Policy 5 21 15 29 30 1 0 26 59 730
2024 Project management 7 24 21 23 25 1 0 31 48 315
2024 Other services to the public 13 30 10 31 16 0 0 43 47 145
2024 None of the above 6 20 18 31 23 2 0 26 55 365
2022 Client contact centre 19 33 18 12 14 3 1 54 27 135
2022 Federal regulators 26 11 28 15 20 0 0 37 35 15
2022 Compliance, inspection and enforcement 14 13 32 9 20 6 7 31 33 35
2022 Communications or public affairs 16 31 15 22 14 2 0 48 37 220
2022 Access to information and privacy 33 40 12 9 3 3 0 75 12 30
2022 Security 18 16 13 23 28 3 0 35 52 150
2022 Science and technology 17 28 17 11 27 0 0 45 38 30
2022 Legal services 5 27 19 24 20 3 1 34 47 75
2022 Administration and operations 16 31 17 21 13 2 0 48 34 595
2022 Human resources 24 29 19 13 9 5 1 57 23 235
2022 Financial management 23 41 18 7 7 4 0 67 14 230
2022 Procurement 24 36 17 10 12 1 0 61 22 65
2022 Real property 13 29 18 15 22 2 1 43 38 120
2022 Material management 35 34 22 0 4 5 0 73 4 15
2022 Information management 27 26 21 8 15 4 0 55 23 50
2022 Information technology 28 29 18 12 11 3 0 58 23 265
2022 Internal audit 20 54 18 8 0 0 0 74 8 20
2022 Evaluation 10 37 15 16 19 0 2 48 36 45
2022 Data sciences 15 56 6 9 15 0 0 71 24 40
2022 Policy 8 19 15 26 30 1 0 28 57 880
2022 Project management 7 24 20 27 21 2 0 31 49 460
2022 Other services to the public 13 17 17 21 30 2 0 30 52 160
2022 None of the above 9 21 13 21 34 2 0 31 57 435
2020 Client contact centre 17 34 22 16 10 1 0 51 26 105
2020 Federal regulators 10 22 16 21 25 5 0 34 48 20
2020 Compliance, inspection and enforcement 10 42 12 22 14 0 0 52 36 40
2020 Communications or public affairs 19 25 22 21 10 2 1 46 32 200
2020 Access to information and privacy 26 35 13 13 10 3 0 63 24 40
2020 Security 15 24 15 21 21 2 1 41 44 170
2020 Science and technology 20 24 21 12 22 0 0 44 34 40
2020 Legal services 17 21 18 18 26 0 0 38 45 75
2020 Administration and operations 20 28 21 16 12 3 0 49 29 670
2020 Human resources 27 33 19 12 5 4 1 62 18 230
2020 Financial management 30 32 14 11 7 4 0 65 20 240
2020 Procurement 38 38 12 8 3 0 2 77 11 65
2020 Real property 23 29 20 13 12 0 2 53 26 105
2020 Material management 31 21 33 7 5 4 0 53 13 20
2020 Information management 23 34 7 20 7 9 0 63 30 55
2020 Information technology 23 27 24 15 11 1 0 50 26 240
2020 Internal audit 26 38 20 16 0 0 0 64 16 20
2020 Evaluation 16 26 19 19 21 0 0 42 39 45
2020 Data sciences 18 26 22 20 12 2 0 45 33 55
2020 Policy 7 19 17 25 31 1 0 26 57 935
2020 Project management 8 25 20 26 18 2 0 34 46 480
2020 Other services to the public 10 18 18 21 33 1 0 28 54 175
2020 None of the above 8 19 17 26 29 1 0 27 56 490
2019 Client contact centre 10 37 21 13 17 0 2 48 30 75
2019 Federal regulators 13 24 11 24 28 0 0 37 52 15
2019 Compliance, inspection and enforcement 12 41 13 12 19 3 0 55 32 30
2019 Communications or public affairs 14 23 16 23 16 6 2 41 41 175
2019 Access to information and privacy 19 41 11 19 11 0 0 60 30 35
2019 Security 14 24 14 21 24 3 0 39 47 135
2019 Science and technology 12 19 24 25 21 0 0 30 46 40
2019 Legal services 7 27 16 20 29 0 0 34 49 80
2019 Administration and operations 19 30 18 17 14 1 0 49 32 555
2019 Human resources 23 30 19 13 7 7 1 57 22 205
2019 Financial management 25 33 19 9 11 2 0 60 20 205
2019 Procurement 25 35 26 11 3 0 0 60 14 60
2019 Real property 14 35 10 23 16 3 0 50 39 70
2019 Material management 0 56 0 27 18 0 0 56 44 10
2019 Information management 18 47 13 15 7 0 0 65 22 60
2019 Information technology 18 29 20 16 14 2 0 48 31 220
2019 Internal audit 6 40 21 22 8 4 0 48 31 20
2019 Evaluation 18 28 14 26 14 0 0 46 40 40
2019 Data sciences 13 36 16 19 11 4 0 52 31 25
2019 Policy 8 20 15 26 30 0 0 28 57 770
2019 Project management 10 20 16 27 26 1 0 30 54 380
2019 Other services to the public 9 20 14 26 28 0 2 30 56 150
2019 None of the above 11 22 18 22 26 2 0 33 48 440

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 19 21 12 12 0 9 29 71 75
2024 Intelligence analysts 27 11 29 15 7 2 8 30 70 45
2024 Federal regulators 34 49 6 5 7 0 0 34 66 15
2024 Compliance, inspection and enforcement 34 12 8 11 14 0 21 43 57 25
2024 Communications or public affairs 37 25 11 10 13 0 4 38 62 135
2024 Access to information and privacy 46 21 14 12 6 0 0 46 54 20
2024 Security 38 21 18 11 8 1 4 40 60 105
2024 Science and technology 19 22 17 28 10 5 0 20 80 30
2024 Legal services 24 26 18 8 11 4 8 28 72 40
2024 Administration and operations 36 28 13 6 7 2 8 40 60 510
2024 Human resources 32 27 15 8 10 0 8 35 65 175
2024 Financial management 35 20 17 7 13 3 6 39 61 140
2024 Procurement 33 39 17 10 0 1 0 33 67 40
2024 Real property 37 35 11 9 4 0 4 39 61 80
2024 Information management 35 29 15 6 7 0 7 38 62 40
2024 Information technology 40 21 20 4 7 3 4 43 57 190
2024 Internal audit 38 40 3 15 4 0 0 38 62 20
2024 Evaluation 29 19 17 9 20 0 5 31 69 35
2024 Data sciences 37 8 28 11 8 3 5 40 60 30
2024 Policy 29 27 19 11 10 1 4 30 70 725
2024 Project management 26 27 20 10 11 1 4 28 72 315
2024 Other services to the public 27 35 17 9 6 1 6 29 71 145
2024 None of the above 32 26 20 11 7 1 2 33 67 365
2022 Client contact centre 42 26 15 4 3 1 9 135
2022 Federal regulators 27 15 21 15 11 11 0 15
2022 Compliance, inspection and enforcement 28 30 26 9 2 0 5 35
2022 Communications or public affairs 34 24 19 8 6 2 7 220
2022 Access to information and privacy 49 26 12 5 6 0 3 30
2022 Security 40 24 19 6 8 0 4 150
2022 Science and technology 32 30 9 14 3 0 12 30
2022 Legal services 27 30 14 9 13 3 5 75
2022 Administration and operations 37 25 17 7 7 0 7 595
2022 Human resources 39 26 20 4 6 2 5 235
2022 Financial management 46 22 14 6 4 2 7 230
2022 Procurement 38 30 15 10 2 0 6 65
2022 Real property 42 27 15 5 6 2 3 120
2022 Material management 69 9 14 0 4 0 4 15
2022 Information management 50 13 16 5 1 0 14 50
2022 Information technology 47 22 15 3 3 2 9 265
2022 Internal audit 59 28 7 0 0 5 0 20
2022 Evaluation 39 21 23 13 2 0 2 45
2022 Data sciences 52 25 11 5 4 0 4 40
2022 Policy 28 25 21 10 9 2 5 880
2022 Project management 33 27 20 9 6 1 4 460
2022 Other services to the public 29 29 19 10 7 2 5 160
2022 None of the above 35 22 12 10 13 1 6 435
2020 Client contact centre 47 21 19 10 1 0 2 105
2020 Federal regulators 39 34 11 11 6 0 0 20
2020 Compliance, inspection and enforcement 42 18 19 14 5 0 3 40
2020 Communications or public affairs 43 24 15 10 6 0 2 200
2020 Access to information and privacy 42 13 28 3 8 4 3 40
2020 Security 42 24 18 7 6 0 4 170
2020 Science and technology 35 21 22 9 7 0 5 40
2020 Legal services 41 20 15 14 8 1 1 80
2020 Administration and operations 43 24 16 6 5 0 3 670
2020 Human resources 48 21 14 8 4 0 6 230
2020 Financial management 47 24 13 6 3 2 5 240
2020 Procurement 59 16 11 7 2 2 3 65
2020 Real property 51 19 15 6 3 0 5 110
2020 Material management 75 16 4 0 0 0 5 20
2020 Information management 46 35 5 7 2 0 5 55
2020 Information technology 49 27 14 5 3 0 2 240
2020 Internal audit 54 26 5 0 11 0 5 20
2020 Evaluation 38 25 14 11 9 0 2 45
2020 Data sciences 36 28 22 13 2 0 0 55
2020 Policy 33 25 19 10 8 1 4 935
2020 Project management 34 31 18 8 6 1 2 480
2020 Other services to the public 35 22 25 11 5 0 2 180
2020 None of the above 38 24 17 9 8 1 3 490
2019 Client contact centre 46 12 12 13 6 3 8 75
2019 Federal regulators 44 28 19 6 4 0 0 15
2019 Compliance, inspection and enforcement 40 26 16 9 6 0 3 30
2019 Communications or public affairs 43 26 16 6 5 0 4 175
2019 Access to information and privacy 62 19 5 5 8 0 0 35
2019 Security 49 21 19 4 2 0 4 135
2019 Science and technology 41 34 10 3 11 0 0 40
2019 Legal services 47 16 19 10 7 0 1 80
2019 Administration and operations 48 22 14 6 4 1 4 555
2019 Human resources 52 23 9 6 2 1 6 205
2019 Financial management 49 24 13 6 3 0 4 205
2019 Procurement 53 27 8 2 3 0 7 60
2019 Real property 46 25 18 5 4 0 2 70
2019 Material management 49 34 17 0 0 0 0 10
2019 Information management 57 21 15 6 0 0 1 60
2019 Information technology 52 24 12 4 2 1 5 220
2019 Internal audit 50 12 21 8 4 0 6 20
2019 Evaluation 38 24 14 5 2 2 14 40
2019 Data sciences 62 21 4 8 0 0 4 20
2019 Policy 37 28 19 7 5 1 4 775
2019 Project management 39 29 17 6 4 1 4 380
2019 Other services to the public 40 23 21 5 6 1 4 150
2019 None of the above 39 26 16 6 6 1 6 445

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 18 8 0 10 0 21 55 45 75
2024 Intelligence analysts 53 7 16 2 6 0 17 63 37 45
2024 Federal regulators 63 13 12 6 0 0 5 67 33 15
2024 Compliance, inspection and enforcement 48 10 12 9 6 0 13 56 44 25
2024 Communications or public affairs 53 16 3 3 5 1 18 66 34 135
2024 Access to information and privacy 66 12 5 0 0 0 17 79 21 20
2024 Security 53 7 5 6 12 4 13 64 36 105
2024 Science and technology 68 12 7 0 2 3 7 76 24 30
2024 Legal services 22 11 15 11 10 4 27 32 68 40
2024 Administration and operations 53 9 7 6 6 1 18 66 34 510
2024 Human resources 50 8 5 5 5 3 24 68 32 175
2024 Financial management 44 10 12 6 8 1 18 55 45 140
2024 Procurement 57 15 12 2 2 0 12 65 35 40
2024 Real property 48 10 10 6 7 0 20 60 40 80
2024 Information management 44 10 15 6 6 3 16 54 46 40
2024 Information technology 43 9 9 6 10 4 19 56 44 190
2024 Internal audit 35 28 6 12 9 0 10 39 61 20
2024 Evaluation 46 19 15 5 8 0 6 49 51 35
2024 Data sciences 56 2 13 3 3 0 22 72 28 30
2024 Policy 50 12 10 6 9 1 13 58 42 725
2024 Project management 46 11 9 7 8 1 18 57 43 315
2024 Other services to the public 60 8 7 4 4 1 15 72 28 145
2024 None of the above 49 11 7 5 8 1 18 61 39 365

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 11 16 5 1 6 11 59 41 75
2024 Intelligence analysts 51 15 9 4 6 8 8 61 39 45
2024 Federal regulators 51 7 6 0 6 13 18 73 27 15
2024 Compliance, inspection and enforcement 42 14 9 7 11 10 7 50 50 25
2024 Communications or public affairs 68 8 7 2 3 5 6 77 23 135
2024 Access to information and privacy 64 10 3 5 0 14 3 77 23 20
2024 Security 61 12 8 4 9 3 4 66 34 105
2024 Science and technology 68 15 2 5 0 9 0 75 25 30
2024 Legal services 42 9 10 3 2 14 20 63 37 40
2024 Administration and operations 57 13 7 3 5 6 10 68 32 510
2024 Human resources 68 3 6 2 4 3 15 82 18 175
2024 Financial management 59 8 7 4 7 6 10 70 30 140
2024 Procurement 79 9 3 0 0 1 7 87 13 40
2024 Real property 51 13 8 5 3 3 17 65 35 80
2024 Information management 53 21 2 2 4 4 14 65 35 40
2024 Information technology 62 9 5 3 6 5 10 72 28 190
2024 Internal audit 44 19 4 7 5 18 3 56 44 20
2024 Evaluation 53 16 10 2 2 5 11 63 37 35
2024 Data sciences 60 12 11 6 0 3 8 67 33 30
2024 Policy 60 13 8 4 4 5 5 67 33 725
2024 Project management 54 14 10 3 3 6 9 64 36 315
2024 Other services to the public 63 18 4 1 2 7 6 72 28 140
2024 None of the above 56 15 8 3 5 5 8 64 36 365
2022 Client contact centre 60 14 6 2 6 3 9 135
2022 Federal regulators 42 33 5 6 4 10 0 15
2022 Compliance, inspection and enforcement 50 15 13 2 2 13 5 35
2022 Communications or public affairs 66 12 3 1 4 5 9 220
2022 Access to information and privacy 68 17 3 3 3 6 0 30
2022 Security 62 11 11 3 5 2 6 150
2022 Science and technology 25 30 10 8 6 10 10 30
2022 Legal services 64 11 3 2 3 10 7 75
2022 Administration and operations 62 13 5 3 3 5 9 595
2022 Human resources 67 12 6 2 3 3 7 235
2022 Financial management 67 9 4 3 4 3 10 230
2022 Procurement 72 11 1 3 3 0 9 65
2022 Real property 65 12 10 4 5 0 5 120
2022 Material management 69 4 14 0 4 5 4 15
2022 Information management 63 5 11 4 5 1 11 50
2022 Information technology 72 8 6 2 2 5 7 265
2022 Internal audit 59 32 5 4 0 0 0 20
2022 Evaluation 65 13 6 0 7 6 2 45
2022 Data sciences 73 13 6 0 0 2 6 40
2022 Policy 62 12 7 4 3 6 6 880
2022 Project management 64 11 7 4 2 7 4 460
2022 Other services to the public 62 14 9 1 5 4 4 160
2022 None of the above 61 13 6 4 2 4 8 435
2020 Client contact centre 70 11 7 5 5 1 1 105
2020 Federal regulators 56 16 12 0 11 5 0 20
2020 Compliance, inspection and enforcement 64 11 10 2 2 8 3 40
2020 Communications or public affairs 70 9 7 5 2 3 5 200
2020 Access to information and privacy 67 10 3 3 5 5 7 40
2020 Security 65 13 7 3 5 2 4 170
2020 Science and technology 60 5 16 0 5 8 5 40
2020 Legal services 67 11 9 4 4 3 3 80
2020 Administration and operations 70 8 7 4 4 3 4 670
2020 Human resources 75 9 4 4 1 2 4 230
2020 Financial management 68 10 8 3 4 3 5 240
2020 Procurement 82 9 1 0 0 5 3 65
2020 Real property 69 9 7 4 4 3 5 110
2020 Material management 71 0 12 4 13 0 0 20
2020 Information management 73 13 2 4 2 0 7 55
2020 Information technology 62 15 7 3 3 3 6 235
2020 Internal audit 85 5 5 0 0 5 0 20
2020 Evaluation 68 21 2 0 2 5 2 45
2020 Data sciences 71 13 7 4 0 5 0 55
2020 Policy 60 15 8 4 3 6 4 935
2020 Project management 64 14 9 4 3 3 3 480
2020 Other services to the public 60 16 9 2 5 6 2 175
2020 None of the above 61 15 7 5 5 2 4 485
2019 Client contact centre 61 12 6 0 6 6 10 75
2019 Federal regulators 49 19 12 0 14 6 0 15
2019 Compliance, inspection and enforcement 87 0 6 0 3 3 0 30
2019 Communications or public affairs 74 11 4 2 2 3 5 175
2019 Access to information and privacy 86 6 6 0 3 0 0 35
2019 Security 72 8 4 1 4 5 6 135
2019 Science and technology 62 17 4 0 7 5 5 40
2019 Legal services 67 8 9 5 5 6 0 80
2019 Administration and operations 68 12 6 3 4 3 4 550
2019 Human resources 73 9 5 2 2 4 6 200
2019 Financial management 70 11 5 3 3 2 6 200
2019 Procurement 71 13 0 0 0 6 9 60
2019 Real property 74 6 3 3 4 10 0 70
2019 Material management 65 9 9 0 8 8 0 10
2019 Information management 72 11 14 0 0 3 0 60
2019 Information technology 65 11 5 2 3 7 7 220
2019 Internal audit 78 0 0 4 0 12 6 20
2019 Evaluation 61 7 5 5 0 2 20 40
2019 Data sciences 81 4 4 4 0 4 4 20
2019 Policy 71 11 6 2 3 3 4 770
2019 Project management 66 12 7 3 4 4 5 380
2019 Other services to the public 74 5 7 3 3 5 4 145
2019 None of the above 67 11 6 4 2 3 7 445

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 13 8 9 1 3 15 61 39 75
2024 Intelligence analysts 63 7 2 2 2 4 20 82 18 45
2024 Federal regulators 48 15 0 0 0 0 36 76 24 15
2024 Compliance, inspection and enforcement 53 14 9 0 0 14 10 70 30 25
2024 Communications or public affairs 73 5 1 1 1 4 16 90 10 135
2024 Access to information and privacy 68 7 5 0 0 11 9 85 15 20
2024 Security 72 5 1 2 1 5 13 88 12 105
2024 Science and technology 63 7 5 3 6 3 14 76 24 30
2024 Legal services 55 2 7 0 2 6 28 84 16 40
2024 Administration and operations 62 8 3 2 2 2 21 80 20 510
2024 Human resources 62 7 2 2 1 3 22 83 17 175
2024 Financial management 61 10 1 1 2 2 24 83 17 140
2024 Procurement 66 11 13 0 0 1 7 73 27 40
2024 Real property 59 8 4 1 1 0 27 81 19 80
2024 Information management 58 14 4 0 1 7 16 75 25 40
2024 Information technology 68 4 4 2 2 3 18 86 14 190
2024 Internal audit 41 3 0 0 5 0 51 84 16 20
2024 Evaluation 67 8 2 2 4 0 16 80 20 35
2024 Data sciences 76 3 3 0 0 6 12 93 7 30
2024 Policy 72 5 2 1 2 1 17 88 12 725
2024 Project management 63 7 5 1 2 2 20 81 19 315
2024 Other services to the public 71 2 3 1 1 1 20 90 10 145
2024 None of the above 63 10 2 1 2 1 21 81 19 365

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 13 13 5 5 3 13 57 43 75
2024 Intelligence analysts 58 12 4 4 2 2 18 73 27 45
2024 Federal regulators 37 9 5 13 0 0 36 58 42 15
2024 Compliance, inspection and enforcement 46 10 9 0 7 14 14 65 35 25
2024 Communications or public affairs 61 10 10 1 6 2 11 70 30 135
2024 Access to information and privacy 50 7 11 5 10 0 17 60 40 20
2024 Security 54 13 10 6 1 4 12 64 36 105
2024 Science and technology 36 31 7 7 2 6 12 44 56 30
2024 Legal services 46 11 2 5 5 6 25 67 33 40
2024 Administration and operations 58 10 6 3 2 2 19 73 27 510
2024 Human resources 60 8 3 4 1 5 19 79 21 175
2024 Financial management 57 15 5 1 3 1 18 71 29 140
2024 Procurement 58 23 4 7 0 4 3 63 37 40
2024 Real property 61 11 8 5 2 0 14 70 30 80
2024 Information management 51 13 6 2 6 5 18 66 34 40
2024 Information technology 56 10 9 3 4 4 14 69 31 190
2024 Internal audit 35 28 0 0 0 5 33 56 44 20
2024 Evaluation 65 6 8 5 4 0 13 75 25 35
2024 Data sciences 67 9 11 0 0 3 10 78 22 30
2024 Policy 61 10 8 2 3 2 15 73 27 725
2024 Project management 56 12 6 3 5 2 15 68 32 315
2024 Other services to the public 67 9 5 2 1 1 15 80 20 145
2024 None of the above 61 8 5 2 2 2 18 77 23 365

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 3 24 12 35 20 4 1 29 58 75
2024 Intelligence analysts 3 26 7 21 36 0 7 31 61 45
2024 Federal regulators 26 13 27 5 23 6 0 42 30 15
2024 Compliance, inspection and enforcement 13 20 37 8 15 0 7 36 25 25
2024 Communications or public affairs 11 26 14 22 22 2 2 39 46 135
2024 Access to information and privacy 17 31 22 3 4 15 7 63 9 20
2024 Security 22 20 8 18 27 5 1 44 48 105
2024 Science and technology 7 43 13 7 25 6 0 53 33 30
2024 Legal services 7 24 15 20 29 2 3 32 52 40
2024 Administration and operations 13 29 11 20 23 2 2 43 45 510
2024 Human resources 20 39 12 11 13 2 3 62 25 175
2024 Financial management 15 28 17 17 21 1 1 43 39 140
2024 Procurement 18 43 13 9 8 0 9 67 19 40
2024 Real property 21 33 17 13 14 2 0 55 28 80
2024 Information management 8 40 6 20 20 3 3 51 43 40
2024 Information technology 17 23 17 17 21 3 2 42 40 190
2024 Internal audit 3 19 16 11 51 0 0 22 62 20
2024 Evaluation 7 19 15 26 33 0 0 25 60 35
2024 Data sciences 0 33 22 19 24 3 0 33 44 30
2024 Policy 11 29 10 23 25 1 1 41 49 730
2024 Project management 9 33 16 18 22 1 1 43 41 315
2024 Other services to the public 15 38 8 20 17 1 2 55 37 140
2024 None of the above 9 28 11 22 27 2 2 38 51 365
2022 Client contact centre 20 30 13 12 18 4 2 54 32 135
2022 Federal regulators 11 19 28 26 16 0 0 30 42 15
2022 Compliance, inspection and enforcement 20 21 12 10 20 5 13 49 36 35
2022 Communications or public affairs 20 26 14 18 17 2 4 48 38 220
2022 Access to information and privacy 36 33 13 3 12 3 0 71 16 30
2022 Security 15 24 12 29 18 3 0 40 48 150
2022 Science and technology 4 17 14 22 40 3 0 22 63 30
2022 Legal services 8 28 14 28 20 3 0 37 49 75
2022 Administration and operations 16 32 13 17 18 2 1 50 36 595
2022 Human resources 23 32 14 16 10 2 3 58 27 235
2022 Financial management 21 33 14 13 12 5 2 58 27 230
2022 Procurement 26 31 12 11 12 3 5 62 25 65
2022 Real property 19 33 10 15 22 2 0 53 37 120
2022 Material management 41 21 9 12 18 0 0 62 29 15
2022 Information management 16 24 11 16 34 0 0 39 50 50
2022 Information technology 18 30 15 15 19 2 1 50 35 265
2022 Internal audit 24 26 5 27 5 9 4 57 37 20
2022 Evaluation 19 18 25 10 21 5 2 40 33 45
2022 Data sciences 8 31 17 13 15 16 0 46 33 40
2022 Policy 12 25 9 24 27 1 1 38 53 880
2022 Project management 9 33 13 18 24 2 1 43 44 460
2022 Other services to the public 17 23 13 20 25 1 3 41 46 160
2022 None of the above 11 22 13 23 27 2 2 34 52 435
2020 Client contact centre 13 30 21 12 18 3 3 46 32 105
2020 Federal regulators 11 16 16 27 30 0 0 27 57 20
2020 Compliance, inspection and enforcement 15 30 19 15 21 0 0 45 36 40
2020 Communications or public affairs 14 21 18 20 20 3 4 38 42 200
2020 Access to information and privacy 23 35 10 16 5 10 0 66 23 40
2020 Security 11 21 14 21 27 3 3 34 50 170
2020 Science and technology 26 9 16 18 29 0 3 36 48 40
2020 Legal services 11 29 6 17 36 0 1 40 53 80
2020 Administration and operations 17 26 16 19 19 2 1 45 39 670
2020 Human resources 27 28 15 14 11 3 1 58 26 235
2020 Financial management 24 31 13 14 14 3 2 58 29 240
2020 Procurement 35 31 17 5 3 6 3 73 9 65
2020 Real property 19 32 10 11 23 3 2 54 36 110
2020 Material management 19 18 26 13 18 0 5 39 33 20
2020 Information management 14 31 14 16 15 6 3 50 35 55
2020 Information technology 20 22 18 14 25 2 0 43 39 240
2020 Internal audit 28 34 15 12 6 6 0 65 18 20
2020 Evaluation 16 30 21 18 11 2 2 48 31 45
2020 Data sciences 14 33 20 20 11 2 0 48 31 55
2020 Policy 9 18 12 25 34 2 1 28 60 935
2020 Project management 10 21 16 27 22 2 2 32 51 480
2020 Other services to the public 8 17 15 23 35 0 2 26 60 175
2020 None of the above 10 19 11 22 35 2 1 30 58 490
2019 Client contact centre 11 19 22 11 31 4 2 33 44 75
2019 Federal regulators 19 12 17 25 27 0 0 31 52 15
2019 Compliance, inspection and enforcement 8 34 6 24 25 0 3 44 50 35
2019 Communications or public affairs 14 24 12 22 19 2 7 41 45 175
2019 Access to information and privacy 36 29 14 10 11 0 0 65 21 35
2019 Security 13 22 17 24 20 3 1 36 46 135
2019 Science and technology 7 18 19 16 36 2 2 26 54 40
2019 Legal services 7 23 12 23 34 0 0 31 57 80
2019 Administration and operations 18 28 14 18 19 2 1 47 38 555
2019 Human resources 25 34 13 10 12 4 1 63 23 205
2019 Financial management 28 31 18 8 13 1 0 61 21 205
2019 Procurement 29 39 20 5 6 2 0 69 11 60
2019 Real property 12 38 13 16 17 4 0 52 34 70
2019 Material management 9 46 19 18 8 0 0 55 26 10
2019 Information management 13 33 15 14 17 8 0 50 34 60
2019 Information technology 13 25 16 19 23 2 1 40 43 220
2019 Internal audit 4 43 28 9 11 4 0 50 21 20
2019 Evaluation 12 21 13 28 20 6 0 35 51 40
2019 Data sciences 10 29 15 23 23 0 0 38 47 25
2019 Policy 11 19 12 21 35 1 1 30 58 775
2019 Project management 7 20 15 23 32 2 1 28 57 380
2019 Other services to the public 12 18 8 27 32 3 1 31 61 150
2019 None of the above 11 21 15 21 29 1 3 34 51 445

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 42 21 12 11 0 0 57 22 75
2024 Intelligence analysts 30 41 4 13 12 0 0 71 25 45
2024 Federal regulators 51 37 0 6 6 0 0 88 12 15
2024 Compliance, inspection and enforcement 18 52 7 12 11 0 0 70 23 25
2024 Communications or public affairs 28 39 11 16 6 0 0 67 22 135
2024 Access to information and privacy 13 31 35 8 0 14 0 50 9 20
2024 Security 36 39 5 12 7 0 1 75 19 105
2024 Science and technology 19 54 11 7 9 0 0 74 15 30
2024 Legal services 35 37 12 9 7 0 0 72 16 40
2024 Administration and operations 28 41 15 11 5 0 0 69 16 510
2024 Human resources 30 45 12 8 5 0 0 75 13 175
2024 Financial management 26 42 13 13 6 0 0 68 19 140
2024 Procurement 26 40 17 12 2 2 0 68 14 40
2024 Real property 22 49 11 12 6 0 0 71 18 80
2024 Information management 29 37 16 11 7 0 0 66 18 40
2024 Information technology 31 37 15 8 8 1 0 68 16 190
2024 Internal audit 18 24 33 12 13 0 0 42 24 20
2024 Evaluation 22 41 19 10 9 0 0 62 19 35
2024 Data sciences 17 47 24 10 3 0 0 64 12 30
2024 Policy 24 41 13 13 9 1 0 65 22 725
2024 Project management 20 40 17 16 6 0 0 61 22 315
2024 Other services to the public 37 41 7 10 5 0 0 78 15 145
2024 None of the above 30 43 9 11 7 1 0 73 18 365
2022 Client contact centre 27 49 15 6 1 2 0 77 8 130
2022 Federal regulators 26 31 24 19 0 0 0 57 19 15
2022 Compliance, inspection and enforcement 23 52 10 15 0 0 0 75 15 35
2022 Communications or public affairs 29 43 14 10 4 0 0 73 13 220
2022 Access to information and privacy 55 23 14 5 0 0 3 80 5 30
2022 Security 34 40 12 6 8 1 0 74 14 150
2022 Science and technology 34 31 14 11 11 0 0 65 21 30
2022 Legal services 21 50 16 8 4 1 0 73 12 75
2022 Administration and operations 32 42 13 8 5 0 0 74 13 595
2022 Human resources 30 44 10 9 6 1 0 74 15 235
2022 Financial management 36 42 12 6 4 1 0 78 10 230
2022 Procurement 34 36 18 5 7 0 0 70 12 65
2022 Real property 27 40 10 11 11 0 0 68 22 120
2022 Material management 24 58 14 0 4 0 0 82 4 15
2022 Information management 29 35 8 22 7 0 0 63 29 50
2022 Information technology 42 33 12 10 2 0 0 76 13 265
2022 Internal audit 21 45 18 16 0 0 0 66 16 20
2022 Evaluation 43 29 11 13 4 0 0 72 17 45
2022 Data sciences 42 36 11 9 2 0 0 78 11 40
2022 Policy 27 46 10 12 5 0 0 73 17 880
2022 Project management 24 45 13 12 5 0 0 69 17 460
2022 Other services to the public 40 37 8 10 6 0 0 77 15 160
2022 None of the above 32 43 10 10 5 0 0 75 15 435
2020 Client contact centre 36 37 17 5 5 0 0 73 10 105
2020 Federal regulators 33 49 6 13 0 0 0 81 13 15
2020 Compliance, inspection and enforcement 35 44 12 5 5 0 0 78 9 40
2020 Communications or public affairs 31 46 11 9 3 1 1 77 12 200
2020 Access to information and privacy 35 39 13 10 3 0 0 74 13 40
2020 Security 32 49 9 6 4 0 0 81 10 170
2020 Science and technology 36 44 8 10 3 0 0 79 13 40
2020 Legal services 41 44 9 5 1 0 0 84 7 80
2020 Administration and operations 35 41 11 8 4 0 1 77 12 665
2020 Human resources 39 37 14 7 2 0 1 76 10 230
2020 Financial management 35 37 15 7 7 0 0 72 14 240
2020 Procurement 49 32 11 7 2 0 0 81 8 65
2020 Real property 42 31 13 8 6 0 0 73 14 105
2020 Material management 44 52 4 0 0 0 0 96 0 20
2020 Information management 28 46 14 4 8 0 0 74 12 55
2020 Information technology 40 33 11 12 3 0 0 73 16 240
2020 Internal audit 27 50 12 12 0 0 0 77 12 20
2020 Evaluation 32 48 7 14 0 0 0 79 14 45
2020 Data sciences 36 53 2 5 4 0 0 89 9 55
2020 Policy 30 44 13 9 4 0 0 74 13 930
2020 Project management 29 46 11 8 5 0 0 76 13 480
2020 Other services to the public 34 41 12 11 2 0 0 75 13 175
2020 None of the above 36 37 11 11 5 0 0 73 16 485
2019 Client contact centre 27 45 21 4 4 0 0 72 7 75
2019 Federal regulators 25 30 16 10 19 0 0 55 29 15
2019 Compliance, inspection and enforcement 24 54 10 6 6 0 0 78 12 35
2019 Communications or public affairs 32 37 12 13 5 0 1 70 18 175
2019 Access to information and privacy 30 48 14 5 3 0 0 78 8 35
2019 Security 32 46 11 7 4 0 0 79 11 135
2019 Science and technology 23 28 23 22 4 0 0 51 26 40
2019 Legal services 26 46 7 11 6 1 1 75 18 80
2019 Administration and operations 33 35 15 11 5 0 1 69 16 555
2019 Human resources 43 35 11 6 2 1 1 80 9 205
2019 Financial management 32 36 13 13 5 0 0 69 18 205
2019 Procurement 43 36 19 0 1 0 0 80 1 60
2019 Real property 26 35 19 11 9 0 0 61 20 70
2019 Material management 42 18 40 0 0 0 0 60 0 10
2019 Information management 28 46 14 10 2 0 0 74 12 60
2019 Information technology 30 36 17 10 6 0 1 67 16 220
2019 Internal audit 23 55 12 10 0 0 0 78 10 20
2019 Evaluation 26 41 14 14 5 0 0 66 19 35
2019 Data sciences 28 40 11 17 4 0 0 68 21 25
2019 Policy 32 40 12 12 4 0 0 72 16 765
2019 Project management 23 45 11 15 6 0 0 68 21 380
2019 Other services to the public 29 48 12 9 3 0 0 76 12 150
2019 None of the above 33 38 13 9 5 1 0 72 15 440

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 41 15 15 7 2 0 62 23 75
2024 Intelligence analysts 35 25 22 8 9 0 0 60 18 45
2024 Federal regulators 61 18 10 0 12 0 0 79 12 15
2024 Compliance, inspection and enforcement 31 27 26 10 6 0 0 58 16 25
2024 Communications or public affairs 34 42 12 6 4 0 1 77 11 135
2024 Access to information and privacy 17 52 15 10 6 0 0 69 16 20
2024 Security 42 31 10 7 10 0 1 73 17 105
2024 Science and technology 51 28 15 0 6 0 0 78 6 30
2024 Legal services 31 29 18 13 7 0 2 62 20 40
2024 Administration and operations 33 40 14 8 4 0 0 73 13 510
2024 Human resources 36 40 16 3 4 0 0 76 7 175
2024 Financial management 26 48 13 8 5 0 0 74 13 140
2024 Procurement 26 49 16 7 1 0 0 76 8 40
2024 Real property 31 43 12 9 4 0 0 74 13 80
2024 Information management 43 28 22 2 5 0 0 71 7 40
2024 Information technology 35 40 13 5 6 0 1 75 11 190
2024 Internal audit 24 23 39 10 4 0 0 47 14 20
2024 Evaluation 30 39 8 20 2 0 0 69 22 35
2024 Data sciences 45 36 12 5 3 0 0 81 7 30
2024 Policy 25 40 16 13 7 0 0 64 20 725
2024 Project management 25 36 17 15 6 1 0 61 21 315
2024 Other services to the public 42 36 11 8 2 0 0 78 11 145
2024 None of the above 31 37 14 9 8 1 0 68 17 365
2022 Client contact centre 36 41 14 6 3 0 0 78 9 130
2022 Federal regulators 21 59 16 4 0 0 0 80 4 15
2022 Compliance, inspection and enforcement 33 47 7 5 8 0 0 80 13 35
2022 Communications or public affairs 37 40 12 7 3 0 0 78 10 220
2022 Access to information and privacy 37 40 20 3 0 0 0 77 3 30
2022 Security 36 33 14 8 8 1 0 69 16 150
2022 Science and technology 37 43 11 6 3 0 0 80 9 30
2022 Legal services 32 40 18 5 5 1 0 72 10 75
2022 Administration and operations 36 37 13 10 4 0 0 74 14 595
2022 Human resources 42 33 13 8 3 1 0 76 11 235
2022 Financial management 42 38 12 4 4 0 0 80 8 230
2022 Procurement 40 36 8 9 5 0 2 78 14 65
2022 Real property 32 40 12 3 13 0 0 72 16 120
2022 Material management 52 19 25 0 4 0 0 71 4 15
2022 Information management 38 31 18 7 6 0 0 68 13 50
2022 Information technology 46 32 13 5 3 0 0 79 8 265
2022 Internal audit 43 35 18 5 0 0 0 77 5 20
2022 Evaluation 53 26 7 6 8 0 0 79 15 45
2022 Data sciences 47 33 16 4 0 0 0 80 4 40
2022 Policy 30 39 12 12 6 0 0 69 18 880
2022 Project management 29 37 18 10 6 0 0 66 16 460
2022 Other services to the public 43 33 12 9 3 0 0 76 12 160
2022 None of the above 34 35 15 10 7 0 0 69 17 435
2020 Client contact centre 29 47 15 7 3 0 0 76 9 105
2020 Federal regulators 27 43 18 6 6 0 0 70 13 20
2020 Compliance, inspection and enforcement 37 44 13 5 2 0 0 80 7 40
2020 Communications or public affairs 38 41 10 8 3 0 0 78 12 200
2020 Access to information and privacy 48 29 8 13 3 0 0 77 16 40
2020 Security 39 33 12 10 5 0 0 72 15 170
2020 Science and technology 36 44 8 8 5 0 0 79 13 40
2020 Legal services 43 39 7 8 1 0 1 83 9 80
2020 Administration and operations 38 36 14 7 4 0 0 75 11 670
2020 Human resources 44 34 11 6 3 0 1 79 10 230
2020 Financial management 41 35 10 6 6 0 0 77 13 240
2020 Procurement 52 26 16 3 3 0 0 78 6 65
2020 Real property 50 25 11 8 6 0 0 75 14 105
2020 Material management 58 34 7 0 0 0 0 93 0 20
2020 Information management 28 44 12 7 6 0 2 74 14 55
2020 Information technology 42 33 13 8 3 0 0 75 12 240
2020 Internal audit 40 43 11 5 0 0 0 84 5 20
2020 Evaluation 31 53 9 2 5 0 0 84 7 45
2020 Data sciences 41 43 9 4 4 0 0 84 7 55
2020 Policy 32 37 16 10 5 0 0 69 15 935
2020 Project management 26 40 19 10 4 1 0 67 15 480
2020 Other services to the public 37 41 11 8 4 0 0 77 12 175
2020 None of the above 36 35 13 10 6 0 0 71 16 485
2019 Client contact centre 32 31 24 9 5 0 0 63 14 75
2019 Federal regulators 31 12 17 21 19 0 0 43 40 15
2019 Compliance, inspection and enforcement 30 49 6 12 3 0 0 79 15 35
2019 Communications or public affairs 41 34 12 7 2 1 1 78 10 175
2019 Access to information and privacy 46 18 31 3 3 0 0 64 5 35
2019 Security 34 42 10 9 4 1 0 77 13 135
2019 Science and technology 25 30 30 12 4 0 0 55 16 40
2019 Legal services 31 38 19 4 7 1 0 69 11 80
2019 Administration and operations 38 34 14 8 5 0 0 72 14 555
2019 Human resources 45 34 11 6 3 1 1 80 9 205
2019 Financial management 35 36 14 9 5 0 0 71 14 200
2019 Procurement 36 41 18 5 0 0 0 77 5 60
2019 Real property 33 38 9 12 9 0 0 71 20 70
2019 Material management 50 20 20 10 0 0 0 70 10 10
2019 Information management 28 44 20 3 5 0 0 72 8 60
2019 Information technology 31 44 13 7 5 0 0 75 12 220
2019 Internal audit 13 53 24 6 0 4 0 69 6 20
2019 Evaluation 38 36 19 3 5 0 0 74 7 35
2019 Data sciences 48 32 7 13 0 0 0 79 13 25
2019 Policy 33 37 15 10 6 0 0 69 16 770
2019 Project management 25 35 15 17 7 0 0 60 25 380
2019 Other services to the public 33 38 19 7 3 1 0 71 10 150
2019 None of the above 33 36 14 11 4 0 0 70 15 440

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 44 19 8 8 0 1 65 16 75
2024 Intelligence analysts 31 35 14 12 6 2 0 67 18 45
2024 Federal regulators 52 32 5 0 12 0 0 84 12 15
2024 Compliance, inspection and enforcement 31 21 13 13 22 0 0 51 35 25
2024 Communications or public affairs 28 43 12 12 4 0 1 71 17 135
2024 Access to information and privacy 13 65 19 3 0 0 0 78 3 20
2024 Security 32 37 11 10 7 2 1 71 18 105
2024 Science and technology 17 61 13 2 6 0 0 78 9 30
2024 Legal services 44 29 9 7 10 0 0 74 18 40
2024 Administration and operations 33 39 14 9 4 1 0 72 13 510
2024 Human resources 32 44 13 7 4 0 0 76 11 175
2024 Financial management 23 49 12 10 5 0 0 72 15 140
2024 Procurement 29 50 12 7 3 0 0 79 10 40
2024 Real property 29 40 13 12 5 0 0 69 18 80
2024 Information management 42 34 18 3 3 0 0 76 6 40
2024 Information technology 34 35 16 9 5 1 0 70 14 190
2024 Internal audit 24 21 41 14 0 0 0 45 14 20
2024 Evaluation 20 48 15 10 5 0 2 69 15 35
2024 Data sciences 25 48 14 10 3 0 0 73 13 30
2024 Policy 24 39 18 11 7 0 2 64 18 725
2024 Project management 21 44 16 15 5 0 0 64 20 315
2024 Other services to the public 42 38 5 11 2 0 2 82 13 140
2024 None of the above 26 38 15 12 8 0 1 65 20 365
2022 Client contact centre 38 42 11 9 1 0 0 79 10 130
2022 Federal regulators 26 49 21 0 4 0 0 75 4 15
2022 Compliance, inspection and enforcement 23 43 21 9 5 0 0 65 13 35
2022 Communications or public affairs 31 45 14 7 2 0 1 77 9 220
2022 Access to information and privacy 42 32 12 14 0 0 0 74 14 30
2022 Security 33 36 12 10 8 1 0 69 19 150
2022 Science and technology 38 27 21 8 7 0 0 65 15 30
2022 Legal services 27 46 11 9 5 1 0 74 15 75
2022 Administration and operations 35 37 16 8 3 0 0 72 11 595
2022 Human resources 38 37 12 9 4 0 0 75 14 235
2022 Financial management 39 40 13 5 4 0 0 79 8 230
2022 Procurement 41 35 14 3 7 0 0 77 10 65
2022 Real property 30 31 17 11 11 0 0 61 22 120
2022 Material management 34 39 16 7 4 0 0 73 11 15
2022 Information management 36 41 12 6 5 0 0 77 11 50
2022 Information technology 44 37 12 4 3 0 0 81 7 265
2022 Internal audit 32 46 11 6 0 0 5 82 6 20
2022 Evaluation 42 34 8 9 4 0 2 78 13 45
2022 Data sciences 52 31 11 6 0 0 0 82 6 40
2022 Policy 28 40 15 9 6 0 1 69 16 880
2022 Project management 25 40 17 14 4 0 1 65 18 460
2022 Other services to the public 44 35 12 6 3 0 0 78 9 160
2022 None of the above 28 39 14 12 6 0 1 68 18 435
2020 Client contact centre 32 45 14 6 3 0 0 77 9 105
2020 Federal regulators 24 41 11 18 6 0 0 65 24 15
2020 Compliance, inspection and enforcement 28 50 12 9 0 0 0 78 9 40
2020 Communications or public affairs 33 43 11 9 4 0 0 76 13 200
2020 Access to information and privacy 40 29 16 13 3 0 0 69 16 40
2020 Security 28 42 15 11 4 1 0 70 15 165
2020 Science and technology 26 51 10 8 5 0 0 77 13 40
2020 Legal services 36 48 8 8 0 0 0 84 8 80
2020 Administration and operations 37 40 10 8 4 0 0 78 12 665
2020 Human resources 37 40 13 6 3 0 0 78 9 230
2020 Financial management 40 38 7 10 5 0 0 78 15 235
2020 Procurement 33 43 11 10 3 0 0 76 13 65
2020 Real property 29 44 14 6 6 0 0 74 12 105
2020 Material management 44 37 7 12 0 0 0 81 12 20
2020 Information management 32 40 15 10 4 0 0 72 14 55
2020 Information technology 37 42 10 7 3 0 0 80 10 240
2020 Internal audit 32 51 17 0 0 0 0 83 0 20
2020 Evaluation 35 37 16 5 7 0 0 73 12 45
2020 Data sciences 32 48 7 5 2 2 4 85 8 55
2020 Policy 27 44 14 10 4 1 1 72 14 930
2020 Project management 22 45 18 9 5 0 0 67 14 480
2020 Other services to the public 31 46 8 11 3 1 0 77 14 175
2020 None of the above 29 39 13 13 5 0 1 69 18 485
2019 Client contact centre 36 39 18 5 1 0 0 75 6 75
2019 Federal regulators 13 49 13 10 14 0 0 62 25 15
2019 Compliance, inspection and enforcement 16 52 13 16 4 0 0 68 19 30
2019 Communications or public affairs 33 40 11 11 3 2 1 75 14 175
2019 Access to information and privacy 42 28 14 11 5 0 0 70 16 35
2019 Security 31 39 13 11 4 2 0 72 15 135
2019 Science and technology 23 34 19 20 4 0 0 57 24 40
2019 Legal services 29 40 15 11 4 1 0 70 15 80
2019 Administration and operations 36 37 13 9 5 0 0 73 14 550
2019 Human resources 41 39 13 6 2 0 0 80 8 205
2019 Financial management 32 40 11 9 6 1 0 73 16 205
2019 Procurement 35 42 17 7 0 0 0 77 7 60
2019 Real property 24 38 17 13 9 0 0 62 21 70
2019 Material management 21 38 21 10 10 0 0 59 20 10
2019 Information management 24 52 17 6 0 0 0 76 6 55
2019 Information technology 28 41 16 8 6 1 0 69 15 215
2019 Internal audit 42 41 12 6 0 0 0 82 6 20
2019 Evaluation 28 46 16 9 0 0 0 74 9 40
2019 Data sciences 17 50 16 17 0 0 0 67 17 25
2019 Policy 30 42 13 11 3 1 1 73 14 760
2019 Project management 18 45 18 14 4 1 0 64 18 370
2019 Other services to the public 31 47 9 10 3 0 0 78 13 150
2019 None of the above 27 43 13 10 6 0 1 71 16 440

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 47 25 11 8 2 0 56 19 75
2024 Intelligence analysts 13 38 18 21 7 2 0 52 29 45
2024 Federal regulators 30 27 18 6 6 13 0 66 13 15
2024 Compliance, inspection and enforcement 13 23 29 8 10 17 0 43 22 25
2024 Communications or public affairs 14 42 22 14 3 4 0 59 18 135
2024 Access to information and privacy 9 49 20 10 0 13 0 66 11 20
2024 Security 25 24 22 14 11 3 0 51 26 105
2024 Science and technology 8 53 15 16 2 6 0 65 19 30
2024 Legal services 10 32 24 21 7 5 2 45 30 40
2024 Administration and operations 16 35 23 13 7 6 0 55 21 510
2024 Human resources 22 48 16 6 4 3 0 73 10 175
2024 Financial management 14 39 25 11 5 7 1 57 17 140
2024 Procurement 19 53 19 6 1 2 0 73 7 40
2024 Real property 21 40 22 11 4 2 0 63 15 80
2024 Information management 23 37 14 14 9 3 0 62 23 40
2024 Information technology 18 41 18 11 8 4 0 61 20 190
2024 Internal audit 14 19 37 9 21 0 0 33 29 20
2024 Evaluation 11 35 38 5 8 2 0 47 14 35
2024 Data sciences 12 42 11 25 0 9 0 60 28 30
2024 Policy 8 43 22 18 6 3 0 53 25 730
2024 Project management 9 38 26 16 6 4 1 49 23 315
2024 Other services to the public 20 43 15 13 6 2 0 65 20 140
2024 None of the above 11 42 22 13 8 4 0 55 22 365
2022 Client contact centre 16 48 21 5 4 7 0 68 10 135
2022 Federal regulators 11 71 5 8 4 0 0 82 12 15
2022 Compliance, inspection and enforcement 21 27 30 17 5 0 0 47 22 35
2022 Communications or public affairs 18 45 19 11 4 2 1 65 16 220
2022 Access to information and privacy 24 51 13 3 0 9 0 82 4 30
2022 Security 18 38 16 18 7 3 0 58 26 150
2022 Science and technology 19 37 3 32 6 3 0 58 39 30
2022 Legal services 5 43 28 17 5 1 1 49 23 75
2022 Administration and operations 17 41 20 11 5 6 1 62 17 595
2022 Human resources 24 41 18 7 4 5 1 70 12 235
2022 Financial management 23 45 16 7 4 4 1 72 12 230
2022 Procurement 26 49 18 4 3 0 0 75 7 65
2022 Real property 18 45 19 11 7 0 0 62 18 120
2022 Material management 43 23 16 9 4 5 0 69 14 15
2022 Information management 25 32 22 13 7 0 0 57 21 50
2022 Information technology 25 40 19 8 6 3 0 67 14 265
2022 Internal audit 21 34 21 25 0 0 0 55 25 20
2022 Evaluation 15 50 10 16 8 0 0 66 24 45
2022 Data sciences 9 57 11 11 0 11 0 74 13 40
2022 Policy 11 41 22 16 7 2 0 54 23 880
2022 Project management 9 38 26 18 6 3 0 48 25 460
2022 Other services to the public 24 34 23 9 6 3 0 60 16 160
2022 None of the above 14 38 21 16 8 4 0 53 24 435
2020 Client contact centre 18 43 22 7 6 5 0 64 13 105
2020 Federal regulators 16 29 36 13 6 0 0 45 19 15
2020 Compliance, inspection and enforcement 14 50 25 4 5 2 0 66 9 40
2020 Communications or public affairs 18 49 14 11 3 5 0 70 14 200
2020 Access to information and privacy 21 44 10 13 0 12 0 74 15 40
2020 Security 17 46 18 10 4 4 0 66 15 170
2020 Science and technology 13 56 10 10 5 3 3 73 16 40
2020 Legal services 17 48 17 12 3 3 1 68 15 80
2020 Administration and operations 22 40 21 10 3 4 1 65 13 675
2020 Human resources 28 44 18 4 2 2 0 74 7 230
2020 Financial management 27 39 16 7 4 5 0 70 13 240
2020 Procurement 33 44 12 5 2 5 0 81 6 65
2020 Real property 26 39 18 11 5 1 0 66 16 105
2020 Material management 14 45 31 4 0 0 6 63 4 20
2020 Information management 18 40 19 11 4 5 4 64 16 55
2020 Information technology 23 45 17 7 4 3 0 71 11 235
2020 Internal audit 20 48 27 0 0 5 0 72 0 20
2020 Evaluation 17 53 12 12 5 2 0 71 17 45
2020 Data sciences 16 53 18 7 4 2 0 70 11 55
2020 Policy 12 46 23 13 4 2 0 59 17 935
2020 Project management 10 47 22 15 3 3 0 60 18 480
2020 Other services to the public 15 50 20 8 4 2 1 67 13 180
2020 None of the above 17 39 24 13 4 4 0 58 17 490
2019 Client contact centre 11 40 24 9 5 8 3 57 15 75
2019 Federal regulators 19 36 22 7 11 6 0 58 19 15
2019 Compliance, inspection and enforcement 12 48 22 12 3 3 0 62 15 35
2019 Communications or public affairs 23 41 15 11 4 6 0 68 16 175
2019 Access to information and privacy 19 34 17 24 3 3 0 55 28 35
2019 Security 13 52 18 8 5 5 0 68 13 135
2019 Science and technology 14 32 28 12 6 8 0 50 20 40
2019 Legal services 7 56 21 11 5 0 0 63 16 80
2019 Administration and operations 18 39 21 11 4 7 0 61 16 555
2019 Human resources 27 44 17 4 2 6 0 76 6 205
2019 Financial management 23 44 18 6 3 6 1 72 9 205
2019 Procurement 28 53 10 6 2 2 0 81 8 60
2019 Real property 14 47 14 16 6 3 0 63 22 70
2019 Material management 0 57 43 0 0 0 0 57 0 10
2019 Information management 19 43 24 8 2 3 0 64 10 60
2019 Information technology 17 41 23 11 4 3 1 61 16 220
2019 Internal audit 0 53 34 4 0 8 0 58 5 20
2019 Evaluation 21 34 23 17 0 6 0 58 18 35
2019 Data sciences 15 45 23 17 0 0 0 60 17 25
2019 Policy 11 47 22 14 3 2 0 59 18 770
2019 Project management 10 39 28 17 3 3 0 51 21 380
2019 Other services to the public 23 42 20 8 3 3 1 67 12 150
2019 None of the above 15 44 20 13 5 3 0 61 18 440

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 41 11 6 17 0 0 66 23 75
2024 Intelligence analysts 32 26 16 14 12 0 0 58 25 45
2024 Federal regulators 37 46 11 0 6 0 0 83 6 15
2024 Compliance, inspection and enforcement 20 20 28 18 14 0 0 40 33 25
2024 Communications or public affairs 25 35 15 15 11 0 0 60 25 135
2024 Access to information and privacy 19 47 7 5 0 16 7 85 7 20
2024 Security 33 36 7 15 8 0 1 69 23 105
2024 Science and technology 16 31 18 28 8 0 0 47 35 30
2024 Legal services 34 21 18 19 8 0 0 56 26 40
2024 Administration and operations 32 34 15 10 8 1 0 67 18 510
2024 Human resources 44 35 9 6 6 0 0 79 12 175
2024 Financial management 25 38 14 9 13 0 2 64 22 140
2024 Procurement 32 36 17 12 3 0 0 68 15 40
2024 Real property 35 32 8 16 10 0 0 66 25 80
2024 Information management 32 23 15 15 13 0 2 56 29 40
2024 Information technology 35 31 10 11 13 0 0 66 24 190
2024 Internal audit 18 52 18 8 4 0 0 70 12 20
2024 Evaluation 35 20 16 22 7 0 0 55 29 35
2024 Data sciences 37 36 15 6 7 0 0 73 12 30
2024 Policy 18 38 13 17 13 0 0 56 31 725
2024 Project management 22 33 13 18 14 0 0 55 32 315
2024 Other services to the public 36 38 8 14 5 0 0 74 19 145
2024 None of the above 23 32 15 18 11 0 0 55 30 365
2022 Client contact centre 38 38 11 8 6 0 0 76 13 135
2022 Federal regulators 26 45 6 15 9 0 0 71 23 15
2022 Compliance, inspection and enforcement 37 40 13 2 8 0 0 77 11 35
2022 Communications or public affairs 33 38 12 12 6 0 0 70 18 220
2022 Access to information and privacy 60 26 6 9 0 0 0 86 9 30
2022 Security 31 34 11 12 12 0 1 65 24 150
2022 Science and technology 30 41 7 11 10 0 0 71 21 30
2022 Legal services 22 49 7 14 8 0 0 71 22 75
2022 Administration and operations 33 36 11 11 8 0 0 70 19 595
2022 Human resources 46 26 12 11 6 0 0 71 16 235
2022 Financial management 39 39 9 9 4 0 0 79 13 230
2022 Procurement 40 38 7 10 5 0 0 78 15 65
2022 Real property 28 35 17 13 6 0 0 63 19 120
2022 Material management 51 20 21 0 8 0 0 71 8 15
2022 Information management 41 31 13 12 1 0 2 73 13 50
2022 Information technology 45 32 11 5 6 0 1 78 11 265
2022 Internal audit 32 50 8 5 0 0 4 86 6 20
2022 Evaluation 53 22 16 4 4 0 0 75 8 45
2022 Data sciences 53 40 7 0 0 0 0 93 0 40
2022 Policy 23 35 12 17 12 0 0 59 29 880
2022 Project management 28 40 11 12 8 0 1 68 20 460
2022 Other services to the public 35 31 11 15 9 0 0 66 23 160
2022 None of the above 26 34 12 16 12 0 0 60 28 435
2020 Client contact centre 47 34 11 5 3 0 0 81 8 105
2020 Federal regulators 33 30 17 10 10 0 0 63 20 20
2020 Compliance, inspection and enforcement 48 29 9 5 6 0 2 79 11 40
2020 Communications or public affairs 37 32 11 10 9 0 1 70 19 200
2020 Access to information and privacy 46 35 3 5 10 0 0 82 16 40
2020 Security 37 38 10 12 3 1 1 75 15 170
2020 Science and technology 36 44 13 8 0 0 0 79 8 40
2020 Legal services 32 47 8 13 0 0 0 79 13 80
2020 Administration and operations 38 35 12 10 5 0 0 73 16 665
2020 Human resources 45 33 9 10 3 0 0 78 13 235
2020 Financial management 46 28 11 8 6 0 1 75 14 240
2020 Procurement 50 30 8 8 3 0 2 81 11 65
2020 Real property 43 33 9 11 5 0 0 76 15 110
2020 Material management 55 22 12 12 0 0 0 77 12 20
2020 Information management 49 30 15 3 3 0 0 79 6 55
2020 Information technology 41 34 12 9 3 0 0 76 12 240
2020 Internal audit 53 20 16 11 0 0 0 73 11 20
2020 Evaluation 45 17 14 13 12 0 0 61 25 45
2020 Data sciences 36 37 18 4 4 0 2 74 7 55
2020 Policy 26 34 12 17 10 0 0 61 27 935
2020 Project management 29 36 14 14 6 0 0 65 21 480
2020 Other services to the public 34 29 12 16 9 0 0 63 25 180
2020 None of the above 26 33 13 17 11 0 0 59 28 485
2019 Client contact centre 36 37 12 8 6 0 0 73 14 75
2019 Federal regulators 24 31 29 17 0 0 0 55 17 15
2019 Compliance, inspection and enforcement 27 43 15 10 6 0 0 70 16 35
2019 Communications or public affairs 38 26 14 13 8 1 1 64 21 175
2019 Access to information and privacy 45 28 14 8 5 0 0 73 14 35
2019 Security 41 36 6 9 7 1 0 78 16 135
2019 Science and technology 34 39 16 7 4 0 0 73 11 40
2019 Legal services 41 34 8 7 7 1 0 77 15 80
2019 Administration and operations 39 33 11 10 7 0 0 72 17 555
2019 Human resources 49 29 10 6 3 1 2 80 9 205
2019 Financial management 42 32 13 8 5 0 1 74 13 205
2019 Procurement 51 37 11 0 2 0 0 87 2 60
2019 Real property 39 30 12 10 9 0 0 69 19 70
2019 Material management 35 39 9 17 0 0 0 74 17 10
2019 Information management 53 24 13 5 3 0 2 78 8 55
2019 Information technology 45 32 11 7 4 1 0 78 11 220
2019 Internal audit 29 24 21 16 6 4 0 55 23 20
2019 Evaluation 42 33 16 5 5 0 0 75 9 40
2019 Data sciences 27 52 8 13 0 0 0 79 13 25
2019 Policy 30 32 13 16 8 0 0 62 24 770
2019 Project management 27 41 10 14 6 0 1 69 21 380
2019 Other services to the public 32 31 11 20 7 0 0 63 27 150
2019 None of the above 29 36 12 15 7 0 0 66 22 445

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 24 23 12 10 0 0 55 22 75
2024 Intelligence analysts 30 35 24 9 2 0 0 65 10 45
2024 Federal regulators 37 28 29 0 6 0 0 65 6 15
2024 Compliance, inspection and enforcement 27 33 21 9 4 0 7 64 13 25
2024 Communications or public affairs 36 28 13 13 9 1 0 64 22 135
2024 Access to information and privacy 23 35 17 10 14 0 0 58 24 20
2024 Security 22 24 20 10 19 2 2 48 31 105
2024 Science and technology 35 40 18 7 0 0 0 75 7 30
2024 Legal services 11 31 24 20 15 0 0 41 35 40
2024 Administration and operations 33 36 15 7 8 0 1 69 16 510
2024 Human resources 32 29 19 13 6 0 0 62 19 175
2024 Financial management 35 39 15 5 5 0 1 74 10 140
2024 Procurement 24 32 29 10 3 0 0 57 14 40
2024 Real property 26 20 32 10 12 0 0 46 21 80
2024 Information management 29 47 8 10 6 0 0 76 16 40
2024 Information technology 30 36 13 12 8 1 1 67 20 190
2024 Internal audit 18 58 17 0 7 0 0 76 7 20
2024 Evaluation 40 23 22 8 7 0 0 63 15 35
2024 Data sciences 45 33 17 5 0 0 0 78 5 30
2024 Policy 16 34 21 16 12 0 0 50 29 730
2024 Project management 22 31 21 13 13 0 0 53 26 315
2024 Other services to the public 24 32 21 9 14 0 0 56 23 145
2024 None of the above 20 30 16 17 15 1 1 51 33 365
2022 Client contact centre 45 27 13 11 5 0 0 71 16 135
2022 Federal regulators 28 36 16 17 4 0 0 64 20 15
2022 Compliance, inspection and enforcement 14 31 28 15 13 0 0 44 28 35
2022 Communications or public affairs 33 29 20 10 8 0 0 62 18 220
2022 Access to information and privacy 28 32 17 15 8 0 0 60 23 30
2022 Security 33 28 17 9 13 1 0 61 22 150
2022 Science and technology 42 14 20 18 6 0 0 56 24 30
2022 Legal services 16 32 23 10 18 0 0 48 29 75
2022 Administration and operations 32 32 14 10 11 0 0 64 21 595
2022 Human resources 35 27 17 11 9 0 0 63 20 235
2022 Financial management 36 39 11 8 6 0 0 75 14 230
2022 Procurement 32 35 19 10 3 0 0 67 13 65
2022 Real property 24 28 22 11 14 1 0 53 25 120
2022 Material management 52 20 14 10 4 0 0 72 13 15
2022 Information management 42 29 14 9 6 0 0 71 15 50
2022 Information technology 36 39 13 5 5 0 1 76 11 265
2022 Internal audit 21 50 16 4 9 0 0 71 12 20
2022 Evaluation 43 39 14 2 2 0 0 82 4 45
2022 Data sciences 43 41 6 5 4 0 0 84 10 40
2022 Policy 14 31 23 14 17 0 0 45 31 880
2022 Project management 20 33 20 13 12 0 1 54 26 460
2022 Other services to the public 21 31 19 16 13 0 0 51 29 160
2022 None of the above 15 22 22 18 22 0 1 38 40 435
2020 Client contact centre 41 28 18 7 4 0 2 71 11 105
2020 Federal regulators 18 23 6 34 19 0 0 41 53 20
2020 Compliance, inspection and enforcement 28 33 20 14 4 0 0 62 18 40
2020 Communications or public affairs 27 33 19 12 8 0 1 60 21 200
2020 Access to information and privacy 25 32 16 13 13 0 0 57 27 35
2020 Security 30 31 22 10 7 0 1 61 17 170
2020 Science and technology 22 42 21 12 2 0 0 64 14 40
2020 Legal services 20 37 23 11 9 0 0 57 20 80
2020 Administration and operations 30 29 18 12 10 0 1 60 22 660
2020 Human resources 32 32 16 12 7 0 0 64 19 230
2020 Financial management 40 33 17 6 4 0 0 73 10 240
2020 Procurement 31 28 23 15 3 0 0 59 18 65
2020 Real property 24 31 20 9 14 0 1 56 24 110
2020 Material management 46 37 12 0 5 0 0 83 5 20
2020 Information management 48 33 9 5 4 0 2 82 9 55
2020 Information technology 35 32 16 10 7 0 0 67 17 240
2020 Internal audit 56 28 0 11 5 0 0 84 16 20
2020 Evaluation 34 24 16 12 13 0 0 58 26 40
2020 Data sciences 27 40 20 9 4 0 0 67 13 55
2020 Policy 14 28 25 17 16 0 0 42 33 930
2020 Project management 18 31 21 18 12 0 0 48 30 475
2020 Other services to the public 18 29 24 16 13 0 0 47 29 175
2020 None of the above 18 25 17 20 20 0 0 43 40 480
2019 Client contact centre 36 28 17 14 5 0 1 64 19 75
2019 Federal regulators 19 23 41 11 6 0 0 42 17 15
2019 Compliance, inspection and enforcement 32 31 15 12 9 0 0 63 22 35
2019 Communications or public affairs 41 23 18 10 7 0 0 65 17 175
2019 Access to information and privacy 31 19 23 16 11 0 0 50 27 35
2019 Security 30 34 15 8 11 1 1 65 19 135
2019 Science and technology 24 39 30 5 2 0 0 62 7 40
2019 Legal services 20 33 30 10 6 1 0 54 16 80
2019 Administration and operations 32 31 17 11 10 0 0 63 21 550
2019 Human resources 29 40 16 8 7 0 0 69 15 205
2019 Financial management 34 34 16 10 5 0 0 68 15 205
2019 Procurement 31 32 25 6 3 2 0 65 10 60
2019 Real property 26 26 22 14 12 0 0 52 26 70
2019 Material management 9 34 21 0 35 0 0 44 35 10
2019 Information management 39 38 19 3 1 0 0 77 4 60
2019 Information technology 30 39 17 8 5 0 0 69 14 220
2019 Internal audit 48 26 16 0 4 0 6 79 4 20
2019 Evaluation 33 43 12 12 0 0 0 77 12 40
2019 Data sciences 57 23 16 4 0 0 0 81 4 25
2019 Policy 20 30 21 15 14 0 0 50 29 765
2019 Project management 23 32 21 13 9 0 0 56 23 380
2019 Other services to the public 18 21 30 20 10 0 0 39 30 150
2019 None of the above 20 28 18 17 15 0 1 49 33 440

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 32 7 1 7 7 3 84 9 75
2024 Intelligence analysts 44 32 10 6 4 0 4 80 10 45
2024 Federal regulators 90 10 0 0 0 0 0 100 0 15
2024 Compliance, inspection and enforcement 63 14 16 3 4 0 0 77 7 25
2024 Communications or public affairs 46 28 6 8 4 4 4 81 13 135
2024 Access to information and privacy 45 21 14 10 6 0 3 68 17 20
2024 Security 59 20 5 5 5 3 3 85 10 105
2024 Science and technology 68 20 0 6 3 3 0 91 9 30
2024 Legal services 55 32 5 3 0 0 5 92 3 40
2024 Administration and operations 49 28 8 5 4 2 3 82 9 510
2024 Human resources 58 27 8 1 2 2 1 89 3 175
2024 Financial management 46 36 9 1 5 2 1 85 6 140
2024 Procurement 64 34 0 0 1 0 0 99 1 40
2024 Real property 61 26 8 0 5 0 0 87 5 80
2024 Information management 55 29 9 0 4 0 2 86 4 40
2024 Information technology 55 26 9 3 5 0 3 83 8 190
2024 Internal audit 54 24 11 7 4 0 0 78 11 20
2024 Evaluation 48 32 7 3 3 8 0 87 6 35
2024 Data sciences 54 40 0 6 0 0 0 94 6 30
2024 Policy 44 34 9 5 3 3 2 82 9 730
2024 Project management 47 28 6 8 6 2 2 78 15 315
2024 Other services to the public 60 23 5 6 3 1 2 85 9 145
2024 None of the above 49 31 5 4 3 4 4 87 8 365
2022 Client contact centre 52 28 5 4 6 2 3 84 11 135
2022 Federal regulators 37 31 10 5 11 0 6 72 17 15
2022 Compliance, inspection and enforcement 63 28 7 0 3 0 0 90 3 35
2022 Communications or public affairs 56 29 4 7 1 2 1 88 8 220
2022 Access to information and privacy 56 30 9 0 0 0 5 91 0 30
2022 Security 50 24 10 5 5 1 5 79 10 150
2022 Science and technology 51 28 8 6 3 4 0 82 10 30
2022 Legal services 55 31 3 3 4 2 2 89 8 75
2022 Administration and operations 53 27 8 4 3 2 4 84 8 595
2022 Human resources 61 24 4 5 3 2 2 87 9 235
2022 Financial management 59 30 4 1 3 2 0 92 4 230
2022 Procurement 66 27 0 2 5 0 0 93 7 65
2022 Real property 60 20 8 6 4 2 0 81 11 120
2022 Material management 60 9 27 0 4 0 0 69 4 15
2022 Information management 61 17 6 2 3 0 11 88 6 50
2022 Information technology 64 21 5 3 2 2 2 89 6 265
2022 Internal audit 60 31 4 0 0 0 5 96 0 20
2022 Evaluation 70 21 2 0 2 6 0 96 2 45
2022 Data sciences 71 27 2 0 0 0 0 98 0 40
2022 Policy 51 29 9 5 3 2 1 82 9 880
2022 Project management 55 30 6 3 2 2 1 88 6 460
2022 Other services to the public 59 18 7 4 5 2 5 82 10 160
2022 None of the above 51 26 9 4 3 3 4 83 7 435

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 43 39 18 75
2024 Intelligence analysts 31 37 32 45
2024 Federal regulators 17 59 25 15
2024 Compliance, inspection and enforcement 43 38 19 25
2024 Communications or public affairs 40 30 30 135
2024 Access to information and privacy 32 29 39 20
2024 Security 43 36 21 105
2024 Science and technology 51 30 19 30
2024 Legal services 30 35 34 40
2024 Administration and operations 51 29 20 510
2024 Human resources 43 30 27 175
2024 Financial management 46 26 28 140
2024 Procurement 34 38 28 40
2024 Real property 36 41 23 80
2024 Information management 29 52 19 40
2024 Information technology 32 35 32 190
2024 Internal audit 69 0 31 20
2024 Evaluation 48 18 34 35
2024 Data sciences 34 17 48 30
2024 Policy 55 25 20 725
2024 Project management 51 25 24 315
2024 Other services to the public 41 33 26 145
2024 None of the above 46 31 23 365
2022 Client contact centre 43 37 20 135
2022 Federal regulators 39 49 12 15
2022 Compliance, inspection and enforcement 44 28 28 35
2022 Communications or public affairs 43 28 29 220
2022 Access to information and privacy 32 32 36 30
2022 Security 44 27 29 150
2022 Science and technology 42 27 31 30
2022 Legal services 36 23 41 75
2022 Administration and operations 47 31 22 595
2022 Human resources 42 29 29 235
2022 Financial management 50 25 25 230
2022 Procurement 35 24 41 65
2022 Real property 38 35 27 120
2022 Material management 26 37 38 15
2022 Information management 40 42 18 50
2022 Information technology 34 38 28 265
2022 Internal audit 49 19 32 20
2022 Evaluation 44 35 22 45
2022 Data sciences 41 21 38 40
2022 Policy 53 22 24 880
2022 Project management 49 24 27 460
2022 Other services to the public 55 24 22 160
2022 None of the above 45 32 23 435
2020 Client contact centre 35 37 27 105
2020 Federal regulators 32 30 39 20
2020 Compliance, inspection and enforcement 43 20 37 40
2020 Communications or public affairs 35 27 37 200
2020 Access to information and privacy 25 32 43 40
2020 Security 31 35 34 170
2020 Science and technology 32 35 32 40
2020 Legal services 25 34 41 80
2020 Administration and operations 36 36 28 670
2020 Human resources 36 38 26 235
2020 Financial management 38 30 32 240
2020 Procurement 20 43 37 65
2020 Real property 24 37 39 110
2020 Material management 35 30 36 20
2020 Information management 26 37 37 55
2020 Information technology 28 43 29 240
2020 Internal audit 49 26 25 20
2020 Evaluation 27 30 42 45
2020 Data sciences 35 26 39 55
2020 Policy 44 27 29 935
2020 Project management 42 30 28 480
2020 Other services to the public 34 38 28 180
2020 None of the above 44 31 25 490
2019 Client contact centre 36 36 27 75
2019 Federal regulators 48 25 27 15
2019 Compliance, inspection and enforcement 53 16 31 35
2019 Communications or public affairs 53 19 28 175
2019 Access to information and privacy 29 26 44 35
2019 Security 36 35 28 135
2019 Science and technology 31 35 34 40
2019 Legal services 37 29 34 80
2019 Administration and operations 39 36 25 555
2019 Human resources 32 37 31 205
2019 Financial management 45 27 28 205
2019 Procurement 29 43 28 60
2019 Real property 34 41 26 70
2019 Material management 45 21 34 10
2019 Information management 34 37 28 60
2019 Information technology 32 42 26 220
2019 Internal audit 39 12 48 20
2019 Evaluation 42 24 34 40
2019 Data sciences 36 29 35 25
2019 Policy 47 27 26 770
2019 Project management 49 25 25 380
2019 Other services to the public 34 52 15 150
2019 None of the above 44 30 26 445

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Client contact centre 17 49 20 14 0 0 30
2024 Intelligence analysts 9 38 26 7 12 9 15
2024 Compliance, inspection and enforcement 9 49 18 0 16 7 10
2024 Communications or public affairs 9 41 20 13 7 9 55
2024 Security 32 28 21 7 0 12 40
2024 Science and technology 11 8 74 0 0 7 10
2024 Legal services 25 39 15 14 0 6 10
2024 Administration and operations 11 59 16 6 4 4 250
2024 Human resources 10 44 18 5 12 11 70
2024 Financial management 8 58 26 3 0 5 65
2024 Procurement 7 55 23 6 4 5 15
2024 Real property 18 47 9 23 0 2 25
2024 Information management 25 34 33 0 7 0 15
2024 Information technology 26 33 17 13 2 10 60
2024 Internal audit 5 26 69 0 0 0 10
2024 Evaluation 4 63 21 4 0 8 15
2024 Data sciences 7 77 8 0 0 8 10
2024 Policy 4 67 11 7 4 6 385
2024 Project management 16 54 12 8 7 4 160
2024 Other services to the public 12 73 11 4 0 0 55
2024 None of the above 12 65 13 6 0 3 175
2022 Client contact centre 16 53 17 5 2 7 55
2022 Compliance, inspection and enforcement 8 46 21 0 6 19 15
2022 Communications or public affairs 4 43 29 10 7 7 95
2022 Security 11 44 26 9 1 9 65
2022 Science and technology 27 26 39 8 0 0 10
2022 Legal services 7 48 13 11 11 10 30
2022 Administration and operations 11 52 19 5 6 7 275
2022 Human resources 7 43 25 4 7 14 100
2022 Financial management 11 55 20 5 2 8 115
2022 Procurement 10 36 50 0 3 0 20
2022 Real property 19 41 18 5 0 16 45
2022 Information management 20 42 15 0 24 0 20
2022 Information technology 15 26 30 16 0 14 90
2022 Evaluation 5 34 24 16 17 5 20
2022 Data sciences 5 28 15 0 52 0 15
2022 Policy 5 56 14 9 10 6 465
2022 Project management 8 55 11 5 12 8 220
2022 Other services to the public 12 46 15 5 18 4 80
2022 None of the above 10 53 14 7 7 9 195
2020 Client contact centre 13 59 22 0 0 6 40
2020 Compliance, inspection and enforcement 22 28 27 12 6 6 20
2020 Communications or public affairs 7 44 35 3 7 4 75
2020 Access to information and privacy 0 31 49 0 0 20 10
2020 Security 6 58 27 3 4 2 55
2020 Science and technology 22 39 24 0 7 8 15
2020 Legal services 5 44 25 5 5 15 20
2020 Administration and operations 13 58 15 3 6 4 245
2020 Human resources 6 58 24 3 4 5 85
2020 Financial management 6 58 24 1 6 5 95
2020 Procurement 24 53 23 0 0 0 15
2020 Real property 19 43 15 7 12 4 25
2020 Information management 26 41 20 0 13 0 15
2020 Information technology 24 27 33 5 4 7 65
2020 Evaluation 0 41 42 0 9 8 10
2020 Data sciences 11 32 26 10 16 5 20
2020 Policy 4 64 14 4 8 6 415
2020 Project management 9 53 16 6 11 5 200
2020 Other services to the public 6 57 16 11 2 8 60
2020 None of the above 13 56 16 6 3 6 220
2019 Client contact centre 36 40 4 7 7 7 30
2019 Compliance, inspection and enforcement 28 33 34 0 5 0 20
2019 Communications or public affairs 4 29 21 9 32 6 85
2019 Access to information and privacy 18 36 37 0 9 0 10
2019 Security 14 56 17 4 7 2 50
2019 Science and technology 24 17 7 21 31 0 10
2019 Legal services 10 57 17 3 10 3 30
2019 Administration and operations 11 58 16 4 5 5 215
2019 Human resources 14 51 25 2 2 6 70
2019 Financial management 7 53 19 4 10 7 90
2019 Procurement 16 40 27 0 11 5 20
2019 Real property 17 26 39 9 4 5 25
2019 Information management 14 14 29 10 29 4 20
2019 Information technology 18 31 26 4 15 6 70
2019 Evaluation 5 50 11 6 28 0 15
2019 Policy 5 65 10 5 10 5 360
2019 Project management 6 60 17 8 7 3 190
2019 Other services to the public 8 56 14 6 2 13 50
2019 None of the above 10 59 11 4 10 6 195
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 44 10 4 2 2 1 84 6 75
2024 Intelligence analysts 37 48 2 7 6 0 0 84 13 45
2024 Federal regulators 64 17 19 0 0 0 0 81 0 15
2024 Compliance, inspection and enforcement 42 35 11 13 0 0 0 76 13 25
2024 Communications or public affairs 31 47 10 8 3 1 1 79 11 135
2024 Access to information and privacy 40 42 13 0 5 0 0 82 5 20
2024 Security 43 40 3 7 5 2 0 85 12 105
2024 Science and technology 31 56 3 8 2 0 0 88 10 30
2024 Legal services 57 35 2 5 2 0 0 91 7 40
2024 Administration and operations 41 44 10 4 2 0 0 85 6 510
2024 Human resources 45 42 9 1 3 0 0 86 5 175
2024 Financial management 33 46 11 6 4 0 0 80 10 140
2024 Procurement 39 40 10 7 1 2 0 80 9 40
2024 Real property 32 42 7 15 4 0 0 74 19 80
2024 Information management 54 30 10 1 4 0 0 84 5 40
2024 Information technology 42 40 7 6 5 0 0 82 11 190
2024 Internal audit 31 47 22 0 0 0 0 78 0 20
2024 Evaluation 34 53 7 3 3 0 0 88 5 35
2024 Data sciences 32 45 3 21 0 0 0 77 21 30
2024 Policy 35 45 8 8 3 0 0 80 12 730
2024 Project management 35 48 8 7 3 0 0 82 10 315
2024 Other services to the public 51 41 5 2 1 0 0 92 3 145
2024 None of the above 43 39 9 5 3 1 0 82 9 360
2022 Client contact centre 49 42 8 1 0 0 0 91 1 130
2022 Federal regulators 48 27 22 0 4 0 0 74 4 15
2022 Compliance, inspection and enforcement 49 46 3 2 0 0 0 95 2 35
2022 Communications or public affairs 43 41 6 8 1 0 0 85 9 220
2022 Access to information and privacy 63 31 3 3 0 0 0 94 3 30
2022 Security 45 34 7 10 4 0 1 80 14 150
2022 Science and technology 43 34 3 12 7 0 0 78 19 30
2022 Legal services 43 43 8 4 3 0 0 86 6 75
2022 Administration and operations 45 41 8 3 2 0 0 86 5 595
2022 Human resources 50 36 8 4 2 0 0 86 7 235
2022 Financial management 47 43 4 4 3 0 0 90 6 230
2022 Procurement 52 37 7 0 3 2 0 90 3 65
2022 Real property 45 32 11 5 5 1 0 78 10 120
2022 Material management 51 38 6 0 4 0 0 90 4 15
2022 Information management 53 28 8 11 0 0 0 81 11 50
2022 Information technology 50 36 8 4 2 1 0 86 6 260
2022 Internal audit 36 59 5 0 0 0 0 95 0 20
2022 Evaluation 52 35 7 4 2 0 0 87 6 45
2022 Data sciences 46 43 9 0 2 0 0 89 2 40
2022 Policy 41 43 8 5 2 0 0 85 8 880
2022 Project management 43 44 6 4 1 0 0 88 6 460
2022 Other services to the public 60 32 5 2 2 0 0 92 4 160
2022 None of the above 46 40 6 5 4 0 0 86 8 435
2020 Client contact centre 53 38 7 0 3 0 0 90 3 105
2020 Federal regulators 64 30 0 0 6 0 0 94 6 20
2020 Compliance, inspection and enforcement 49 37 11 0 2 0 0 86 2 40
2020 Communications or public affairs 48 34 9 7 3 0 0 82 9 200
2020 Access to information and privacy 54 24 13 5 3 0 0 79 8 35
2020 Security 45 39 8 5 3 0 0 84 8 170
2020 Science and technology 40 45 2 10 2 0 0 85 12 40
2020 Legal services 52 35 7 5 0 0 0 87 5 80
2020 Administration and operations 45 40 9 3 1 0 0 86 5 665
2020 Human resources 54 34 7 4 1 0 0 88 5 230
2020 Financial management 52 32 7 5 3 0 1 85 8 240
2020 Procurement 53 33 10 3 2 0 0 86 5 65
2020 Real property 50 32 9 5 4 1 0 83 9 105
2020 Material management 42 51 7 0 0 0 0 93 0 20
2020 Information management 46 46 7 0 2 0 0 92 2 55
2020 Information technology 43 42 9 3 2 0 0 86 5 240
2020 Internal audit 57 32 5 5 0 0 0 89 5 20
2020 Evaluation 39 37 12 5 7 0 0 76 12 40
2020 Data sciences 40 54 0 4 2 0 0 94 6 55
2020 Policy 39 43 10 6 2 0 0 82 8 930
2020 Project management 47 41 6 4 2 0 0 88 6 480
2020 Other services to the public 52 37 5 3 3 0 0 89 6 180
2020 None of the above 46 38 9 4 3 0 0 85 7 490
2019 Client contact centre 50 34 8 7 1 0 0 84 9 75
2019 Federal regulators 47 48 0 4 0 0 0 96 4 15
2019 Compliance, inspection and enforcement 34 56 0 7 3 0 0 90 10 30
2019 Communications or public affairs 44 42 6 8 1 0 0 86 9 175
2019 Access to information and privacy 52 32 11 5 0 0 0 84 5 35
2019 Security 45 44 4 5 2 0 0 89 7 135
2019 Science and technology 30 46 13 7 4 0 0 76 11 40
2019 Legal services 38 46 8 4 4 0 0 84 7 80
2019 Administration and operations 44 39 10 4 2 1 0 84 6 550
2019 Human resources 55 34 8 2 0 0 0 90 2 205
2019 Financial management 43 38 11 3 4 1 0 81 7 200
2019 Procurement 46 36 17 0 2 0 0 82 2 60
2019 Real property 32 44 11 8 4 0 0 76 13 70
2019 Material management 17 47 26 0 9 0 0 65 9 10
2019 Information management 33 45 18 5 0 0 0 78 5 60
2019 Information technology 38 44 7 5 4 1 0 83 10 220
2019 Internal audit 40 50 4 6 0 0 0 90 6 20
2019 Evaluation 47 41 2 10 0 0 0 88 10 35
2019 Data sciences 40 53 0 4 4 0 0 93 7 25
2019 Policy 42 43 8 6 2 0 0 85 7 765
2019 Project management 39 47 8 5 1 0 0 86 6 380
2019 Other services to the public 49 39 7 4 1 0 0 88 5 150
2019 None of the above 46 41 6 4 3 1 0 87 7 440

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 51 20 12 5 0 0 63 17 75
2024 Intelligence analysts 16 54 13 11 6 0 0 69 17 45
2024 Federal regulators 32 32 6 24 6 0 0 64 30 15
2024 Compliance, inspection and enforcement 10 47 21 11 0 11 0 64 12 25
2024 Communications or public affairs 19 46 19 11 3 2 1 66 14 135
2024 Access to information and privacy 25 40 18 4 0 14 0 75 4 20
2024 Security 21 45 11 13 8 1 1 67 22 105
2024 Science and technology 12 64 12 12 0 0 0 77 12 30
2024 Legal services 13 45 14 18 10 0 0 58 28 40
2024 Administration and operations 20 48 18 10 3 1 0 69 13 510
2024 Human resources 31 43 14 8 2 2 0 75 10 175
2024 Financial management 17 49 16 11 3 2 0 68 15 140
2024 Procurement 20 50 16 13 1 0 0 70 14 40
2024 Real property 18 41 21 13 5 2 0 60 18 80
2024 Information management 23 39 17 15 6 0 0 62 21 40
2024 Information technology 16 41 20 13 8 2 0 59 21 190
2024 Internal audit 19 77 4 0 0 0 0 96 0 20
2024 Evaluation 27 44 14 11 4 0 0 71 15 35
2024 Data sciences 15 49 15 16 3 2 0 66 19 30
2024 Policy 15 42 16 18 9 0 0 57 27 725
2024 Project management 16 50 15 13 6 0 0 66 19 315
2024 Other services to the public 23 49 11 14 4 0 0 72 18 145
2024 None of the above 17 45 18 11 7 1 0 63 18 365
2022 Client contact centre 24 41 20 9 4 2 0 66 14 135
2022 Federal regulators 21 30 25 15 9 0 0 51 24 15
2022 Compliance, inspection and enforcement 4 33 40 10 8 6 0 38 19 35
2022 Communications or public affairs 21 46 14 12 5 2 0 69 17 220
2022 Access to information and privacy 48 32 8 5 3 3 0 83 9 30
2022 Security 20 29 23 20 9 0 0 48 28 150
2022 Science and technology 6 44 6 33 10 0 0 51 43 30
2022 Legal services 8 50 19 17 5 0 0 59 22 75
2022 Administration and operations 24 45 18 9 3 1 0 69 12 595
2022 Human resources 23 42 18 8 5 3 0 68 14 235
2022 Financial management 18 49 22 5 3 3 0 69 8 230
2022 Procurement 33 41 16 4 3 3 0 76 7 65
2022 Real property 17 40 20 15 6 1 0 58 21 120
2022 Material management 22 51 13 13 0 0 0 73 13 15
2022 Information management 27 38 24 7 4 0 0 65 11 50
2022 Information technology 24 40 21 10 3 1 0 66 13 265
2022 Internal audit 26 56 14 4 0 0 0 82 4 20
2022 Evaluation 22 46 15 10 4 2 0 70 15 40
2022 Data sciences 24 36 17 15 6 2 0 61 22 40
2022 Policy 13 43 17 19 7 1 0 56 27 880
2022 Project management 13 49 18 15 5 0 0 62 20 460
2022 Other services to the public 23 45 17 11 3 0 0 69 14 160
2022 None of the above 14 40 18 17 10 1 0 55 27 435
2020 Client contact centre 22 50 16 6 6 0 0 73 11 105
2020 Federal regulators 11 60 17 5 6 0 0 71 11 20
2020 Compliance, inspection and enforcement 19 41 21 14 5 0 0 60 19 40
2020 Communications or public affairs 24 47 15 9 4 1 0 72 13 200
2020 Access to information and privacy 32 40 18 3 0 5 3 78 3 40
2020 Security 19 46 18 12 3 1 0 66 15 170
2020 Science and technology 33 36 2 23 3 3 0 71 26 40
2020 Legal services 18 46 28 6 1 0 0 64 8 80
2020 Administration and operations 27 47 15 8 2 1 0 75 10 670
2020 Human resources 33 44 12 7 2 2 0 79 9 230
2020 Financial management 28 47 12 8 2 2 0 77 11 240
2020 Procurement 29 52 13 5 0 2 0 82 5 65
2020 Real property 15 49 18 11 7 0 0 64 18 110
2020 Material management 25 41 28 5 0 0 0 66 5 20
2020 Information management 30 40 15 5 5 5 0 74 11 55
2020 Information technology 25 37 25 7 4 1 0 63 11 235
2020 Internal audit 43 41 5 11 0 0 0 84 11 20
2020 Evaluation 19 48 12 14 5 2 0 69 19 45
2020 Data sciences 24 52 9 12 2 2 0 77 14 55
2020 Policy 16 46 18 15 4 0 0 63 20 930
2020 Project management 17 53 16 11 1 1 0 71 12 480
2020 Other services to the public 27 44 16 11 2 1 0 71 13 180
2020 None of the above 20 41 19 15 4 2 0 62 19 490
2019 Client contact centre 20 42 23 8 1 3 3 66 9 75
2019 Federal regulators 19 43 10 23 4 0 0 62 27 15
2019 Compliance, inspection and enforcement 9 55 21 9 3 3 0 66 12 35
2019 Communications or public affairs 22 46 18 10 3 1 0 68 14 175
2019 Access to information and privacy 25 48 19 8 0 0 0 73 8 35
2019 Security 17 47 14 15 4 2 0 65 20 135
2019 Science and technology 16 45 16 20 2 0 0 62 22 40
2019 Legal services 10 54 15 13 6 2 0 66 19 80
2019 Administration and operations 25 44 16 11 2 1 0 70 14 555
2019 Human resources 29 45 18 5 3 1 0 75 7 205
2019 Financial management 23 45 19 8 4 2 0 69 12 205
2019 Procurement 24 54 17 5 0 0 0 78 5 60
2019 Real property 10 44 8 25 13 0 0 54 38 70
2019 Material management 27 39 18 17 0 0 0 65 17 10
2019 Information management 22 50 22 7 0 0 0 72 7 60
2019 Information technology 15 45 21 13 4 1 0 60 18 220
2019 Internal audit 24 55 12 4 0 0 6 83 4 20
2019 Evaluation 25 54 7 12 3 0 0 79 14 40
2019 Data sciences 25 51 4 12 7 0 0 77 19 25
2019 Policy 17 49 16 14 3 1 0 67 17 775
2019 Project management 16 49 17 13 4 1 0 65 18 380
2019 Other services to the public 24 45 20 7 3 0 2 70 10 150
2019 None of the above 18 44 18 15 3 2 0 64 19 445

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 34 31 10 6 0 4 17 51 75
2024 Intelligence analysts 10 33 32 14 9 0 2 24 44 45
2024 Federal regulators 0 24 38 22 7 0 9 32 26 15
2024 Compliance, inspection and enforcement 21 17 33 19 3 0 7 24 41 25
2024 Communications or public affairs 14 24 40 15 6 0 0 21 39 135
2024 Access to information and privacy 13 37 13 28 3 0 6 33 53 20
2024 Security 10 23 33 24 7 1 3 32 34 105
2024 Science and technology 4 24 36 33 3 0 0 35 29 30
2024 Legal services 10 18 50 13 3 0 6 17 30 40
2024 Administration and operations 9 30 37 14 6 0 3 21 41 510
2024 Human resources 9 29 36 14 6 0 5 21 40 175
2024 Financial management 11 24 34 16 9 0 6 27 38 140
2024 Procurement 14 32 36 14 4 0 0 17 46 40
2024 Real property 20 41 34 4 0 0 1 5 61 80
2024 Information management 13 33 25 7 17 0 6 25 49 40
2024 Information technology 14 28 31 16 7 0 3 24 44 190
2024 Internal audit 0 35 58 8 0 0 0 8 35 15
2024 Evaluation 7 26 34 17 17 0 0 33 33 35
2024 Data sciences 2 33 42 12 11 0 0 23 35 30
2024 Policy 9 28 42 16 3 0 1 20 38 725
2024 Project management 14 32 37 13 3 0 1 16 47 315
2024 Other services to the public 10 21 37 24 7 1 1 32 31 145
2024 None of the above 10 25 41 19 4 1 1 23 36 365
2022 Client contact centre 4 27 31 18 16 1 2 36 33 135
2022 Federal regulators 0 32 48 21 0 0 0 21 32 15
2022 Compliance, inspection and enforcement 16 12 40 19 10 0 3 30 29 35
2022 Communications or public affairs 9 26 40 16 6 1 2 23 35 220
2022 Access to information and privacy 18 3 48 9 19 0 3 29 21 25
2022 Security 15 26 32 12 12 1 2 25 42 150
2022 Science and technology 7 20 36 22 6 3 5 31 29 30
2022 Legal services 5 19 45 17 9 2 3 28 25 75
2022 Administration and operations 9 25 35 21 8 0 2 29 35 595
2022 Human resources 8 25 34 20 10 0 3 31 34 235
2022 Financial management 6 25 31 24 11 1 2 36 32 230
2022 Procurement 13 21 42 12 6 3 4 18 37 65
2022 Real property 19 32 32 10 3 0 4 14 53 120
2022 Material management 0 32 38 15 15 0 0 31 32 15
2022 Information management 5 17 37 23 15 0 2 39 23 50
2022 Information technology 8 22 36 20 8 1 5 30 32 265
2022 Internal audit 0 30 57 12 0 0 0 12 30 20
2022 Evaluation 9 27 29 27 9 0 0 36 36 45
2022 Data sciences 9 10 47 27 5 0 2 33 19 40
2022 Policy 8 29 40 17 5 0 1 22 38 880
2022 Project management 15 27 39 14 4 0 1 18 43 460
2022 Other services to the public 8 24 38 19 7 1 2 27 33 160
2022 None of the above 10 25 41 16 6 1 1 22 36 435
2020 Client contact centre 4 25 32 24 13 1 1 38 29 105
2020 Federal regulators 6 27 62 0 0 5 0 0 35 20
2020 Compliance, inspection and enforcement 7 14 46 28 5 0 0 33 21 40
2020 Communications or public affairs 9 27 39 19 6 0 0 25 36 200
2020 Access to information and privacy 5 35 31 19 8 0 3 27 41 40
2020 Security 5 22 47 19 6 1 1 26 27 170
2020 Science and technology 8 23 51 11 3 0 3 15 33 40
2020 Legal services 3 16 36 29 13 0 3 43 19 80
2020 Administration and operations 7 24 37 22 8 1 1 31 31 670
2020 Human resources 5 25 37 21 10 0 2 32 30 235
2020 Financial management 5 22 36 25 11 1 1 36 28 240
2020 Procurement 8 28 26 31 4 0 3 36 37 65
2020 Real property 13 30 31 18 7 1 0 25 44 110
2020 Material management 17 24 19 23 16 0 0 40 41 20
2020 Information management 5 27 34 19 10 2 4 30 34 55
2020 Information technology 12 18 40 20 9 0 2 29 30 240
2020 Internal audit 5 16 59 20 0 0 0 20 21 20
2020 Evaluation 11 28 25 20 11 4 0 33 41 45
2020 Data sciences 9 40 34 14 4 0 0 18 49 55
2020 Policy 7 22 43 22 5 1 1 27 30 935
2020 Project management 8 26 43 17 5 0 1 22 34 480
2020 Other services to the public 7 23 41 20 8 0 1 28 31 175
2020 None of the above 8 24 40 22 5 0 1 28 32 490
2019 Client contact centre 8 26 32 19 10 0 4 31 36 75
2019 Federal regulators 0 26 44 30 0 0 0 30 26 15
2019 Compliance, inspection and enforcement 3 41 41 9 6 0 0 15 44 30
2019 Communications or public affairs 11 26 31 21 7 1 3 29 39 175
2019 Access to information and privacy 8 16 43 22 11 0 0 33 24 35
2019 Security 7 32 33 20 7 0 1 28 39 135
2019 Science and technology 8 30 33 23 7 0 0 30 38 40
2019 Legal services 5 16 46 23 8 1 0 32 21 80
2019 Administration and operations 7 25 37 20 9 1 1 29 33 555
2019 Human resources 6 26 40 16 8 2 2 25 34 205
2019 Financial management 8 26 35 20 11 1 0 31 34 205
2019 Procurement 9 31 32 20 5 2 2 26 41 60
2019 Real property 13 36 34 12 4 0 0 17 50 70
2019 Material management 27 27 27 0 8 0 12 9 61 10
2019 Information management 20 24 34 16 7 0 0 23 43 55
2019 Information technology 13 29 34 13 5 2 2 19 45 220
2019 Internal audit 0 26 33 17 18 0 6 38 28 20
2019 Evaluation 5 30 36 16 10 0 3 28 35 40
2019 Data sciences 4 7 45 36 7 0 0 44 11 25
2019 Policy 5 19 47 23 5 0 0 28 24 770
2019 Project management 10 30 39 16 5 0 0 21 40 380
2019 Other services to the public 5 23 36 22 12 0 2 35 29 150
2019 None of the above 10 24 41 19 5 1 1 24 34 440

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 36 23 5 9 0 3 14 62 75
2024 Intelligence analysts 18 36 30 10 4 3 0 14 55 45
2024 Federal regulators 31 21 27 12 0 0 9 13 58 15
2024 Compliance, inspection and enforcement 11 24 24 18 8 0 16 31 41 25
2024 Communications or public affairs 22 30 28 12 8 0 1 19 53 135
2024 Access to information and privacy 17 24 41 10 0 0 7 11 45 20
2024 Security 17 25 31 19 5 0 3 24 44 105
2024 Science and technology 21 49 24 7 0 0 0 7 69 30
2024 Legal services 7 38 33 9 3 0 11 13 50 40
2024 Administration and operations 15 33 28 13 6 1 4 20 51 510
2024 Human resources 13 28 33 12 5 3 7 18 46 175
2024 Financial management 15 21 31 14 10 0 9 27 39 140
2024 Procurement 25 23 28 20 4 0 0 24 48 40
2024 Real property 34 30 22 13 0 0 1 13 64 80
2024 Information management 15 25 29 4 17 6 6 24 44 40
2024 Information technology 21 31 25 8 10 2 4 18 55 190
2024 Internal audit 8 34 21 29 8 0 0 37 42 15
2024 Evaluation 15 35 16 24 11 0 0 35 49 35
2024 Data sciences 11 27 47 8 2 3 3 11 40 30
2024 Policy 17 31 37 11 4 0 0 15 48 725
2024 Project management 29 35 27 7 2 0 1 9 64 315
2024 Other services to the public 14 31 34 16 3 1 1 19 47 145
2024 None of the above 21 27 32 15 3 1 2 19 48 365
2022 Client contact centre 14 16 37 20 9 2 2 30 32 135
2022 Federal regulators 37 21 26 16 0 0 0 16 58 15
2022 Compliance, inspection and enforcement 17 24 26 20 13 0 0 33 41 35
2022 Communications or public affairs 16 30 27 15 7 1 3 23 49 220
2022 Access to information and privacy 13 31 13 17 20 3 3 40 46 25
2022 Security 20 29 28 15 7 1 1 23 49 150
2022 Science and technology 9 44 25 14 3 0 4 18 56 30
2022 Legal services 11 23 34 23 4 2 3 29 36 75
2022 Administration and operations 11 30 30 16 7 1 5 24 44 595
2022 Human resources 13 18 37 19 8 0 4 29 32 235
2022 Financial management 8 23 27 24 10 2 5 37 34 230
2022 Procurement 11 31 35 12 11 0 0 23 42 65
2022 Real property 22 32 28 9 3 1 5 13 58 120
2022 Material management 11 26 28 7 8 20 0 19 46 15
2022 Information management 10 24 32 15 15 0 4 31 35 50
2022 Information technology 13 25 37 16 6 1 2 23 39 260
2022 Internal audit 4 16 51 29 0 0 0 29 21 20
2022 Evaluation 13 21 37 26 4 0 0 30 33 45
2022 Data sciences 13 15 32 25 12 2 2 38 29 40
2022 Policy 15 31 32 16 4 0 1 20 47 880
2022 Project management 27 34 27 9 2 0 1 11 61 460
2022 Other services to the public 12 24 33 21 9 1 1 30 36 160
2022 None of the above 19 28 30 14 5 0 2 20 49 430
2020 Client contact centre 13 26 22 26 11 2 2 38 40 105
2020 Federal regulators 23 28 32 11 0 5 0 12 54 20
2020 Compliance, inspection and enforcement 12 17 37 19 15 0 0 34 29 40
2020 Communications or public affairs 21 21 27 21 7 1 2 29 43 200
2020 Access to information and privacy 13 32 23 18 13 0 0 31 45 40
2020 Security 16 26 35 18 4 0 2 22 43 170
2020 Science and technology 11 28 34 15 7 0 6 23 41 40
2020 Legal services 5 22 41 20 11 0 0 32 28 80
2020 Administration and operations 13 22 33 19 8 1 3 28 37 670
2020 Human resources 12 24 30 20 11 1 1 32 37 235
2020 Financial management 9 17 36 21 14 2 1 37 27 240
2020 Procurement 10 30 38 9 9 3 2 19 41 65
2020 Real property 30 26 25 15 3 1 0 18 57 110
2020 Material management 6 13 27 40 15 0 0 54 19 20
2020 Information management 15 29 29 15 5 3 4 22 47 55
2020 Information technology 15 20 32 21 9 2 2 31 36 240
2020 Internal audit 6 5 66 11 11 0 0 23 11 20
2020 Evaluation 16 19 41 18 2 5 0 21 36 45
2020 Data sciences 14 18 33 25 7 0 4 33 33 55
2020 Policy 15 27 36 16 5 1 0 21 43 935
2020 Project management 29 33 25 10 2 0 1 13 62 480
2020 Other services to the public 9 23 29 28 9 1 1 37 33 175
2020 None of the above 20 24 32 16 7 0 1 23 44 485
2019 Client contact centre 12 24 34 16 4 5 5 22 40 75
2019 Federal regulators 25 16 36 23 0 0 0 23 40 15
2019 Compliance, inspection and enforcement 3 29 31 34 3 0 0 37 32 35
2019 Communications or public affairs 17 22 33 18 7 2 2 26 40 175
2019 Access to information and privacy 14 5 41 19 18 0 3 39 20 35
2019 Security 17 33 29 14 4 1 3 19 51 135
2019 Science and technology 22 31 21 16 6 3 0 23 55 40
2019 Legal services 13 23 34 20 9 1 0 30 36 80
2019 Administration and operations 15 26 32 15 10 1 2 26 42 550
2019 Human resources 13 28 28 19 4 4 3 25 45 205
2019 Financial management 15 21 31 24 6 1 2 31 38 200
2019 Procurement 9 24 36 18 8 3 2 27 36 60
2019 Real property 37 25 20 14 3 0 2 17 63 70
2019 Material management 27 26 17 21 0 9 0 23 59 10
2019 Information management 16 23 43 12 2 3 2 14 41 55
2019 Information technology 18 29 26 15 7 2 4 24 49 220
2019 Internal audit 14 17 30 33 0 0 6 35 33 20
2019 Evaluation 17 23 32 15 10 0 3 26 41 40
2019 Data sciences 25 16 26 23 10 0 0 32 41 25
2019 Policy 17 30 30 17 6 0 1 23 47 770
2019 Project management 33 34 24 6 2 0 1 8 68 375
2019 Other services to the public 18 27 32 13 7 1 2 21 46 150
2019 None of the above 21 26 32 11 6 1 4 18 49 440

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 24 42 6 15 0 5 22 34 75
2024 Intelligence analysts 10 33 25 21 11 0 0 32 43 45
2024 Federal regulators 12 6 42 31 9 0 0 40 18 15
2024 Compliance, inspection and enforcement 15 14 37 18 10 0 7 29 31 25
2024 Communications or public affairs 15 25 34 21 4 0 1 25 40 135
2024 Access to information and privacy 14 19 34 20 13 0 0 33 33 20
2024 Security 7 14 35 32 9 0 4 43 21 105
2024 Science and technology 5 27 29 39 0 0 0 39 31 30
2024 Legal services 16 32 37 6 4 0 5 11 51 40
2024 Administration and operations 8 21 38 22 7 0 5 30 30 510
2024 Human resources 11 23 34 19 5 2 6 26 37 175
2024 Financial management 11 20 26 23 14 1 5 39 33 140
2024 Procurement 10 29 28 21 8 0 4 30 41 40
2024 Real property 10 28 33 20 8 0 1 28 38 80
2024 Information management 8 20 22 21 20 3 6 45 31 40
2024 Information technology 11 10 33 26 17 1 2 44 22 190
2024 Internal audit 0 21 52 27 0 0 0 27 21 20
2024 Evaluation 5 23 28 29 15 0 0 44 28 35
2024 Data sciences 0 18 37 33 12 0 0 45 18 30
2024 Policy 24 35 29 10 2 0 0 12 59 725
2024 Project management 16 33 33 13 4 0 1 17 50 315
2024 Other services to the public 12 21 36 24 6 0 1 30 33 140
2024 None of the above 17 28 34 18 2 1 1 20 45 365
2022 Client contact centre 8 15 34 19 21 0 3 41 24 135
2022 Federal regulators 12 40 10 31 6 0 0 38 53 15
2022 Compliance, inspection and enforcement 13 17 40 22 7 0 0 29 31 35
2022 Communications or public affairs 7 29 33 22 7 0 2 30 37 220
2022 Access to information and privacy 24 14 15 23 23 3 0 47 38 25
2022 Security 5 18 43 22 11 1 1 33 23 150
2022 Science and technology 16 18 46 9 11 0 0 20 34 30
2022 Legal services 21 28 29 14 5 1 2 19 51 75
2022 Administration and operations 8 19 35 22 13 0 4 37 27 595
2022 Human resources 8 18 32 23 14 3 3 39 27 235
2022 Financial management 7 18 32 27 14 0 2 42 26 230
2022 Procurement 12 23 38 17 10 0 0 27 35 65
2022 Real property 14 27 34 18 4 1 2 23 43 120
2022 Material management 5 11 48 4 21 11 0 29 18 15
2022 Information management 7 10 22 38 18 0 4 58 18 50
2022 Information technology 5 13 32 29 17 1 2 48 19 260
2022 Internal audit 0 9 43 39 9 0 0 48 9 20
2022 Evaluation 6 9 40 39 6 0 0 45 16 45
2022 Data sciences 10 10 32 37 9 2 0 47 20 40
2022 Policy 23 37 27 10 3 0 0 13 60 880
2022 Project management 18 32 32 13 4 0 1 17 50 460
2022 Other services to the public 9 22 33 18 15 1 2 34 32 160
2022 None of the above 19 29 31 12 8 0 1 20 48 435
2020 Client contact centre 5 16 29 31 16 2 1 49 21 105
2020 Federal regulators 20 28 41 5 0 5 0 6 51 20
2020 Compliance, inspection and enforcement 7 24 32 27 10 0 0 37 30 40
2020 Communications or public affairs 19 19 33 23 6 0 0 29 38 200
2020 Access to information and privacy 23 16 28 25 8 0 0 33 39 40
2020 Security 3 19 37 29 10 0 1 40 23 170
2020 Science and technology 10 30 35 16 7 0 3 23 41 40
2020 Legal services 10 24 46 13 6 0 1 20 34 80
2020 Administration and operations 8 19 34 26 9 1 2 37 28 665
2020 Human resources 7 16 38 22 14 1 1 37 24 230
2020 Financial management 5 16 33 26 18 1 1 45 22 240
2020 Procurement 8 22 37 17 15 0 2 32 30 65
2020 Real property 16 18 32 24 10 1 0 34 34 110
2020 Material management 5 18 16 38 23 0 0 61 24 20
2020 Information management 5 13 26 35 14 4 4 53 19 55
2020 Information technology 7 11 32 32 16 0 2 48 18 240
2020 Internal audit 0 10 32 52 5 0 0 58 10 20
2020 Evaluation 9 14 35 32 8 2 0 41 24 45
2020 Data sciences 11 16 39 24 9 0 0 33 27 55
2020 Policy 21 35 32 8 3 0 0 11 56 935
2020 Project management 17 33 31 14 3 0 1 17 51 480
2020 Other services to the public 14 22 38 16 10 0 1 26 36 175
2020 None of the above 19 29 31 14 6 1 1 20 48 485
2019 Client contact centre 10 18 32 19 10 4 8 33 31 75
2019 Federal regulators 7 26 54 13 0 0 0 13 32 15
2019 Compliance, inspection and enforcement 9 10 45 27 9 0 0 36 19 35
2019 Communications or public affairs 11 25 32 18 12 1 1 31 36 170
2019 Access to information and privacy 14 19 24 31 9 0 3 42 33 35
2019 Security 9 13 31 34 12 0 2 46 23 135
2019 Science and technology 13 25 40 17 5 0 0 22 38 40
2019 Legal services 10 31 35 18 5 1 0 24 41 80
2019 Administration and operations 9 20 37 23 9 1 1 32 30 550
2019 Human resources 7 18 38 26 6 2 2 33 27 205
2019 Financial management 7 18 32 29 12 1 1 42 26 205
2019 Procurement 11 17 40 16 13 2 2 30 28 60
2019 Real property 13 25 31 23 9 0 0 31 38 70
2019 Material management 27 26 0 30 17 0 0 47 53 10
2019 Information management 5 19 42 15 18 2 0 33 24 60
2019 Information technology 6 13 36 29 12 3 1 43 20 220
2019 Internal audit 8 17 32 28 9 0 6 40 26 20
2019 Evaluation 13 13 28 34 10 0 3 45 26 35
2019 Data sciences 12 8 47 22 12 0 0 34 20 20
2019 Policy 17 34 34 11 4 0 0 14 52 770
2019 Project management 16 32 35 13 4 0 1 17 48 375
2019 Other services to the public 16 22 36 13 11 0 2 25 39 150
2019 None of the above 16 32 31 14 6 0 1 20 48 445

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 39 18 4 9 2 1 14 67 75
2024 Intelligence analysts 24 26 27 17 6 0 0 23 50 45
2024 Federal regulators 24 13 37 10 16 0 0 26 37 15
2024 Compliance, inspection and enforcement 20 26 20 27 0 0 7 29 49 25
2024 Communications or public affairs 25 24 30 10 6 2 3 16 52 135
2024 Access to information and privacy 22 8 31 24 9 0 6 35 32 20
2024 Security 17 23 36 15 6 0 3 22 41 105
2024 Science and technology 17 14 53 14 3 0 0 16 31 30
2024 Legal services 16 50 17 4 4 3 6 9 72 40
2024 Administration and operations 17 22 31 18 6 1 5 25 42 510
2024 Human resources 18 27 26 13 4 4 7 19 51 175
2024 Financial management 16 24 34 9 7 1 9 18 45 140
2024 Procurement 29 24 25 11 2 0 9 14 58 40
2024 Real property 21 36 18 15 7 1 2 23 58 80
2024 Information management 24 19 20 8 23 0 6 34 45 40
2024 Information technology 25 30 23 12 10 0 1 22 55 190
2024 Internal audit 18 19 46 15 3 0 0 18 37 20
2024 Evaluation 16 29 28 16 11 0 0 27 45 35
2024 Data sciences 2 40 20 17 15 3 3 34 45 30
2024 Policy 29 31 24 10 4 1 2 14 62 730
2024 Project management 31 27 26 7 8 1 1 15 58 315
2024 Other services to the public 24 27 27 17 5 0 1 22 51 140
2024 None of the above 25 29 29 10 3 1 2 13 57 365
2022 Client contact centre 15 23 26 21 13 0 3 35 39 135
2022 Federal regulators 26 15 20 33 0 0 6 35 44 15
2022 Compliance, inspection and enforcement 18 22 35 15 9 0 0 24 41 35
2022 Communications or public affairs 14 24 28 16 14 2 4 31 39 220
2022 Access to information and privacy 21 13 11 28 23 0 3 53 36 25
2022 Security 23 28 28 9 9 1 1 18 53 150
2022 Science and technology 12 37 31 13 7 0 0 20 49 30
2022 Legal services 25 21 24 16 8 2 4 25 49 75
2022 Administration and operations 14 24 27 18 12 1 5 31 41 595
2022 Human resources 21 23 23 14 11 2 6 28 48 235
2022 Financial management 10 17 27 24 16 2 5 43 29 230
2022 Procurement 23 21 32 9 10 2 3 20 46 65
2022 Real property 16 25 34 14 6 1 3 21 43 120
2022 Material management 5 22 38 9 12 11 4 25 31 15
2022 Information management 7 18 23 23 23 0 6 50 26 50
2022 Information technology 17 21 23 21 13 0 4 36 40 260
2022 Internal audit 9 32 19 28 13 0 0 41 41 20
2022 Evaluation 9 21 37 15 18 0 0 33 30 45
2022 Data sciences 6 14 32 26 20 0 2 47 20 40
2022 Policy 24 28 27 12 5 2 2 17 55 880
2022 Project management 26 29 25 11 6 1 2 18 57 460
2022 Other services to the public 17 25 29 15 8 4 3 24 45 160
2022 None of the above 27 28 24 9 9 0 2 18 57 435
2020 Client contact centre 14 14 30 19 20 2 2 40 29 105
2020 Federal regulators 21 27 29 17 0 5 0 18 51 20
2020 Compliance, inspection and enforcement 16 13 28 28 15 0 0 43 28 40
2020 Communications or public affairs 18 17 30 24 7 1 3 32 37 200
2020 Access to information and privacy 21 26 19 16 18 0 0 34 47 40
2020 Security 8 23 38 20 10 1 1 31 31 170
2020 Science and technology 10 29 39 10 9 0 3 20 40 40
2020 Legal services 9 21 40 19 8 1 1 27 31 80
2020 Administration and operations 12 19 28 25 11 1 3 38 33 670
2020 Human resources 11 18 31 19 15 2 4 36 31 235
2020 Financial management 10 17 29 22 20 0 1 43 27 240
2020 Procurement 12 26 29 16 9 3 5 27 42 65
2020 Real property 17 26 24 22 9 1 0 32 44 110
2020 Material management 5 16 24 33 18 0 4 53 22 20
2020 Information management 9 23 23 30 10 3 2 43 34 55
2020 Information technology 15 21 34 17 11 0 1 29 36 240
2020 Internal audit 0 15 59 20 5 0 0 26 15 20
2020 Evaluation 19 23 31 14 10 2 0 25 43 40
2020 Data sciences 13 23 22 27 9 2 4 38 38 55
2020 Policy 19 27 29 17 5 1 1 23 47 930
2020 Project management 23 31 25 12 6 1 2 19 55 480
2020 Other services to the public 15 27 30 19 8 0 1 28 42 180
2020 None of the above 21 31 26 13 7 1 2 21 53 485
2019 Client contact centre 15 18 31 13 16 0 6 32 36 75
2019 Federal regulators 24 15 43 18 0 0 0 18 39 15
2019 Compliance, inspection and enforcement 16 30 21 14 15 0 3 30 48 35
2019 Communications or public affairs 15 20 27 18 17 3 2 36 36 175
2019 Access to information and privacy 14 27 22 22 15 0 0 37 40 35
2019 Security 9 20 33 27 9 1 2 36 30 135
2019 Science and technology 12 36 26 13 5 2 6 19 53 40
2019 Legal services 12 18 39 21 5 3 2 27 32 80
2019 Administration and operations 16 22 27 20 11 1 3 33 39 555
2019 Human resources 16 18 27 21 10 4 3 33 37 205
2019 Financial management 15 18 30 19 15 2 0 35 35 205
2019 Procurement 19 21 33 15 5 2 6 21 43 60
2019 Real property 20 24 33 14 7 0 1 22 45 70
2019 Material management 44 0 0 9 39 0 8 52 48 10
2019 Information management 19 15 29 16 17 2 3 35 35 55
2019 Information technology 19 22 28 19 9 2 1 29 42 220
2019 Internal audit 9 31 4 23 24 0 10 52 44 20
2019 Evaluation 19 14 19 29 10 6 3 43 36 40
2019 Data sciences 21 16 28 23 11 0 0 34 37 25
2019 Policy 18 30 28 15 7 1 1 23 49 770
2019 Project management 23 28 30 12 6 1 1 18 52 380
2019 Other services to the public 20 20 34 12 12 1 1 24 41 150
2019 None of the above 20 29 27 12 8 1 3 20 51 440

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 18 31 26 6 0 0 32 37 75
2024 Intelligence analysts 12 11 32 26 13 7 0 41 25 45
2024 Federal regulators 6 5 26 28 35 0 0 63 11 15
2024 Compliance, inspection and enforcement 14 13 12 45 10 0 7 58 29 25
2024 Communications or public affairs 15 15 27 26 12 1 5 40 32 135
2024 Access to information and privacy 3 19 32 14 6 10 15 27 30 20
2024 Security 8 18 28 31 4 4 7 39 29 105
2024 Science and technology 15 15 20 43 3 3 2 48 31 30
2024 Legal services 6 12 47 22 0 7 6 25 21 40
2024 Administration and operations 8 18 26 27 10 3 7 42 29 510
2024 Human resources 10 15 28 24 11 4 7 40 28 175
2024 Financial management 11 22 28 18 10 4 8 31 37 140
2024 Procurement 19 22 29 15 6 0 10 23 45 40
2024 Real property 5 22 30 20 7 3 13 32 32 80
2024 Information management 15 23 31 3 18 5 5 24 42 40
2024 Information technology 11 19 28 17 16 4 4 37 33 185
2024 Internal audit 6 67 19 6 3 0 0 9 73 20
2024 Evaluation 14 34 26 13 8 6 0 22 50 35
2024 Data sciences 0 14 34 22 21 0 9 47 16 30
2024 Policy 12 26 30 21 7 1 3 29 39 730
2024 Project management 15 25 34 14 6 1 5 21 43 315
2024 Other services to the public 10 16 27 33 12 1 1 45 27 140
2024 None of the above 15 27 30 18 7 1 2 25 43 365
2022 Client contact centre 12 21 27 17 11 6 6 32 37 130
2022 Federal regulators 16 9 41 28 6 0 0 34 25 15
2022 Compliance, inspection and enforcement 22 15 14 26 21 0 2 48 38 35
2022 Communications or public affairs 13 14 26 26 13 4 3 42 30 220
2022 Access to information and privacy 18 42 6 14 17 3 0 32 62 25
2022 Security 14 29 25 19 8 1 5 28 46 150
2022 Science and technology 13 19 40 25 3 0 0 28 32 30
2022 Legal services 11 17 30 15 15 8 5 33 33 75
2022 Administration and operations 14 21 27 19 10 2 6 32 38 595
2022 Human resources 20 24 20 16 9 5 5 28 49 235
2022 Financial management 15 23 28 16 11 2 5 29 41 230
2022 Procurement 20 26 25 14 11 0 4 26 48 65
2022 Real property 13 28 29 21 6 1 2 27 43 120
2022 Material management 18 38 16 4 13 11 0 20 63 15
2022 Information management 7 14 26 31 12 8 2 48 23 50
2022 Information technology 10 15 30 22 16 2 5 41 26 265
2022 Internal audit 5 22 37 36 0 0 0 36 27 20
2022 Evaluation 18 33 23 16 2 6 2 19 56 45
2022 Data sciences 4 14 29 23 27 0 2 52 18 40
2022 Policy 14 24 33 17 7 2 3 26 40 880
2022 Project management 20 28 27 14 6 2 4 21 50 460
2022 Other services to the public 14 19 30 21 10 1 5 33 34 160
2022 None of the above 16 25 27 18 9 1 5 29 43 435
2020 Client contact centre 14 14 31 19 16 2 3 37 29 105
2020 Federal regulators 12 11 16 44 5 11 0 56 26 20
2020 Compliance, inspection and enforcement 13 19 15 27 22 0 3 51 33 40
2020 Communications or public affairs 11 15 29 24 16 4 1 43 27 200
2020 Access to information and privacy 21 26 21 17 8 5 3 27 51 40
2020 Security 7 15 32 27 12 3 3 42 24 170
2020 Science and technology 10 23 32 12 17 0 6 31 35 40
2020 Legal services 6 12 25 37 18 0 1 56 19 80
2020 Administration and operations 8 16 26 29 16 3 4 47 25 665
2020 Human resources 9 15 29 26 16 2 3 44 25 230
2020 Financial management 8 18 30 22 17 2 2 42 27 240
2020 Procurement 14 17 30 16 14 6 3 32 34 65
2020 Real property 9 16 26 32 11 7 0 46 26 110
2020 Material management 5 23 12 34 22 4 0 58 29 20
2020 Information management 10 22 22 25 11 7 4 40 36 55
2020 Information technology 9 14 30 26 16 2 3 44 25 240
2020 Internal audit 5 20 48 16 11 0 0 27 25 20
2020 Evaluation 7 21 45 17 8 2 0 25 29 40
2020 Data sciences 4 19 27 30 18 0 4 49 23 55
2020 Policy 13 20 29 24 9 2 2 35 35 930
2020 Project management 14 23 32 18 9 2 3 28 39 480
2020 Other services to the public 4 18 27 31 17 2 1 49 23 180
2020 None of the above 10 16 31 24 13 3 3 39 28 490
2019 Client contact centre 16 24 30 20 4 3 3 26 43 75
2019 Federal regulators 18 20 19 36 0 0 6 39 41 15
2019 Compliance, inspection and enforcement 22 19 30 18 12 0 0 30 40 35
2019 Communications or public affairs 19 25 29 13 7 5 3 21 48 175
2019 Access to information and privacy 35 33 15 14 3 0 0 17 68 35
2019 Security 11 19 29 25 9 2 5 36 32 135
2019 Science and technology 19 27 20 20 12 0 3 32 47 40
2019 Legal services 6 23 22 34 11 1 3 47 30 80
2019 Administration and operations 13 21 27 23 10 3 4 35 36 550
2019 Human resources 17 24 24 20 7 6 2 30 44 205
2019 Financial management 19 21 28 16 10 4 1 27 43 205
2019 Procurement 19 12 31 21 13 2 3 35 32 60
2019 Real property 22 28 33 9 4 2 2 14 52 70
2019 Material management 27 9 0 44 12 8 0 61 39 10
2019 Information management 16 19 27 13 13 8 3 29 41 60
2019 Information technology 18 23 26 21 8 4 2 30 42 220
2019 Internal audit 4 35 24 17 14 0 6 33 42 20
2019 Evaluation 19 7 19 21 18 14 3 46 31 40
2019 Data sciences 7 30 21 23 15 4 0 40 39 25
2019 Policy 14 26 33 18 7 1 1 26 41 770
2019 Project management 20 30 29 14 5 1 2 20 51 380
2019 Other services to the public 8 20 30 24 11 3 4 38 30 150
2019 None of the above 16 22 31 21 7 1 3 29 39 435

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 28 32 12 2 2 1 15 52 75
2024 Intelligence analysts 16 14 43 16 11 0 0 27 30 45
2024 Federal regulators 29 10 23 10 16 0 13 30 44 15
2024 Compliance, inspection and enforcement 14 16 30 17 12 7 5 32 33 25
2024 Communications or public affairs 20 21 33 18 5 0 3 24 42 135
2024 Access to information and privacy 0 27 30 7 9 13 15 22 37 20
2024 Security 18 26 25 19 4 3 4 24 49 105
2024 Science and technology 20 13 51 10 3 0 3 14 33 30
2024 Legal services 18 26 34 9 4 2 6 15 48 40
2024 Administration and operations 16 28 34 14 5 1 3 19 46 510
2024 Human resources 12 23 43 12 5 1 4 18 37 170
2024 Financial management 11 20 33 18 6 1 10 27 36 140
2024 Procurement 18 23 33 15 1 0 9 18 46 40
2024 Real property 22 46 21 6 3 0 1 10 69 80
2024 Information management 14 26 22 10 23 2 3 35 42 40
2024 Information technology 27 21 29 13 8 1 1 21 50 190
2024 Internal audit 0 24 40 28 4 0 4 33 25 20
2024 Evaluation 14 30 25 25 5 0 0 31 44 35
2024 Data sciences 12 20 36 20 12 0 0 33 32 30
2024 Policy 20 34 29 12 2 1 1 15 55 725
2024 Project management 28 32 29 7 3 1 0 10 61 315
2024 Other services to the public 23 27 29 16 2 0 3 19 51 140
2024 None of the above 21 38 28 8 3 1 1 11 60 365
2022 Client contact centre 13 19 35 15 13 0 5 30 33 135
2022 Federal regulators 22 10 46 17 6 0 0 22 31 15
2022 Compliance, inspection and enforcement 13 17 40 17 11 0 2 28 30 35
2022 Communications or public affairs 17 23 37 11 9 0 2 21 41 220
2022 Access to information and privacy 9 14 19 28 15 3 12 50 27 25
2022 Security 25 25 32 8 6 1 3 15 52 150
2022 Science and technology 15 42 26 11 3 4 0 14 59 30
2022 Legal services 15 27 33 12 9 0 4 22 43 75
2022 Administration and operations 14 26 35 13 6 1 5 20 43 595
2022 Human resources 11 24 33 15 10 2 5 27 38 235
2022 Financial management 10 23 30 16 12 3 6 30 37 230
2022 Procurement 12 23 36 17 10 0 2 28 36 65
2022 Real property 21 33 28 8 6 1 2 14 56 120
2022 Material management 5 30 53 8 4 0 0 12 35 15
2022 Information management 9 17 27 27 18 0 2 47 26 50
2022 Information technology 16 23 33 16 9 2 1 25 40 260
2022 Internal audit 0 24 54 9 13 0 0 22 24 20
2022 Evaluation 24 27 25 20 4 0 0 24 51 45
2022 Data sciences 10 20 35 28 7 0 0 35 31 40
2022 Policy 18 28 34 13 4 1 1 18 47 880
2022 Project management 29 33 27 6 3 1 1 10 63 460
2022 Other services to the public 20 23 40 8 6 1 3 14 44 160
2022 None of the above 27 33 25 7 5 1 3 12 62 435
2020 Client contact centre 12 21 31 20 12 3 2 33 35 105
2020 Federal regulators 23 23 48 0 0 5 0 0 49 20
2020 Compliance, inspection and enforcement 10 20 33 30 7 0 0 37 29 40
2020 Communications or public affairs 17 16 36 21 8 1 0 30 33 200
2020 Access to information and privacy 16 18 32 16 8 5 5 27 38 40
2020 Security 18 26 31 17 5 2 1 23 45 170
2020 Science and technology 15 32 22 13 12 3 3 26 50 40
2020 Legal services 10 18 35 27 9 0 1 36 28 80
2020 Administration and operations 12 22 36 17 8 2 2 27 35 670
2020 Human resources 12 16 34 22 12 3 1 36 29 230
2020 Financial management 11 18 29 26 13 3 0 41 29 240
2020 Procurement 12 17 43 14 11 2 2 25 30 65
2020 Real property 29 28 22 13 7 1 0 20 58 110
2020 Material management 0 31 17 38 11 4 0 51 32 20
2020 Information management 16 13 35 21 5 7 2 29 32 55
2020 Information technology 14 21 31 24 8 0 2 32 36 240
2020 Internal audit 5 11 32 30 22 0 0 52 16 20
2020 Evaluation 25 16 32 16 6 5 0 23 43 45
2020 Data sciences 15 29 32 18 5 0 0 24 44 55
2020 Policy 18 27 35 16 4 1 1 19 45 935
2020 Project management 29 29 28 9 3 1 1 12 60 480
2020 Other services to the public 14 26 35 15 7 1 1 22 41 180
2020 None of the above 21 32 27 12 6 1 2 18 54 490
2019 Client contact centre 13 16 39 20 8 0 3 29 30 75
2019 Federal regulators 25 6 51 18 0 0 0 18 31 15
2019 Compliance, inspection and enforcement 12 27 25 34 3 0 0 37 38 35
2019 Communications or public affairs 16 22 36 16 6 3 1 23 40 175
2019 Access to information and privacy 11 22 30 23 13 0 0 36 33 35
2019 Security 23 25 27 15 7 1 2 23 49 135
2019 Science and technology 19 32 30 10 6 3 0 17 52 40
2019 Legal services 13 34 19 24 7 3 0 32 48 80
2019 Administration and operations 14 27 31 17 7 1 2 25 42 550
2019 Human resources 13 20 33 21 6 5 2 29 36 205
2019 Financial management 17 24 26 20 10 3 0 31 42 205
2019 Procurement 6 26 43 11 11 2 2 23 33 60
2019 Real property 27 35 20 8 5 5 0 13 65 70
2019 Material management 35 27 9 30 0 0 0 30 61 10
2019 Information management 11 20 37 18 11 2 1 31 31 60
2019 Information technology 22 26 28 13 7 3 2 20 50 220
2019 Internal audit 9 17 31 18 20 0 6 40 27 20
2019 Evaluation 14 22 46 14 0 0 3 15 38 40
2019 Data sciences 11 24 19 46 0 0 0 46 35 25
2019 Policy 20 31 34 10 4 1 0 14 52 765
2019 Project management 36 35 19 8 2 0 1 10 71 380
2019 Other services to the public 23 26 30 15 5 1 0 20 50 150
2019 None of the above 24 31 28 10 3 1 3 14 57 440

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 14 36 25 15 0 0 40 24 75
2024 Intelligence analysts 4 17 26 38 15 0 0 53 21 45
2024 Federal regulators 5 24 36 18 17 0 0 35 29 15
2024 Compliance, inspection and enforcement 11 10 24 36 8 5 7 50 24 25
2024 Communications or public affairs 10 23 37 21 8 0 1 29 33 135
2024 Access to information and privacy 5 20 36 22 4 7 6 30 29 20
2024 Security 10 28 30 22 8 0 2 31 39 105
2024 Science and technology 7 13 67 13 0 0 0 13 21 30
2024 Legal services 12 24 50 7 0 0 6 7 39 40
2024 Administration and operations 8 17 39 24 8 0 3 34 26 510
2024 Human resources 5 17 37 23 10 3 4 36 25 175
2024 Financial management 6 11 37 31 10 0 5 43 18 140
2024 Procurement 6 23 24 39 8 0 0 47 29 40
2024 Real property 4 10 37 37 10 0 2 48 14 80
2024 Information management 1 14 52 23 4 0 6 29 16 40
2024 Information technology 6 11 35 31 14 0 2 47 17 190
2024 Internal audit 0 6 55 25 13 0 0 39 6 20
2024 Evaluation 9 10 39 32 10 0 0 42 19 35
2024 Data sciences 11 8 45 22 15 0 0 36 19 30
2024 Policy 10 27 37 22 4 0 0 27 36 730
2024 Project management 10 23 41 20 5 0 1 26 33 315
2024 Other services to the public 11 19 41 22 6 0 1 28 30 140
2024 None of the above 12 24 43 16 3 1 1 19 37 365
2022 Client contact centre 6 21 28 29 10 2 4 41 29 135
2022 Federal regulators 0 12 49 33 6 0 0 39 12 15
2022 Compliance, inspection and enforcement 13 23 35 23 3 0 2 27 37 35
2022 Communications or public affairs 10 29 33 17 11 0 2 28 39 220
2022 Access to information and privacy 10 19 43 16 9 3 0 26 30 25
2022 Security 7 20 35 22 13 0 3 36 29 150
2022 Science and technology 6 10 64 16 0 0 4 17 16 30
2022 Legal services 12 25 43 15 4 0 2 19 37 75
2022 Administration and operations 7 19 42 21 8 0 3 30 26 595
2022 Human resources 7 22 38 22 8 0 3 31 30 235
2022 Financial management 4 16 34 25 17 1 4 44 21 230
2022 Procurement 5 16 38 18 21 2 0 40 21 65
2022 Real property 5 17 44 20 13 1 0 33 23 120
2022 Material management 0 22 45 4 19 0 9 25 25 15
2022 Information management 6 16 25 30 24 0 0 54 21 50
2022 Information technology 4 11 34 29 16 0 5 48 16 260
2022 Internal audit 4 13 41 28 4 9 0 35 19 20
2022 Evaluation 4 25 38 22 11 0 0 33 30 45
2022 Data sciences 6 23 33 31 5 0 2 37 29 40
2022 Policy 12 24 39 19 7 0 0 25 36 880
2022 Project management 10 23 41 18 7 0 1 25 33 460
2022 Other services to the public 13 23 42 17 5 1 1 22 36 160
2022 None of the above 13 26 39 14 7 0 1 22 39 435
2020 Client contact centre 5 16 33 28 18 0 1 46 21 105
2020 Federal regulators 0 17 60 5 5 5 6 12 19 20
2020 Compliance, inspection and enforcement 2 20 30 35 13 0 0 48 22 40
2020 Communications or public affairs 7 21 40 23 9 1 0 32 28 200
2020 Access to information and privacy 16 21 27 18 18 0 0 36 36 40
2020 Security 6 20 37 28 6 2 1 35 28 170
2020 Science and technology 2 12 53 18 12 0 3 31 15 40
2020 Legal services 6 23 47 19 5 0 0 24 29 80
2020 Administration and operations 5 18 38 28 10 0 1 38 24 670
2020 Human resources 4 19 39 22 14 1 2 36 23 235
2020 Financial management 4 10 37 32 16 0 0 48 15 240
2020 Procurement 5 5 49 24 15 2 2 39 10 65
2020 Real property 8 17 41 26 8 1 0 34 25 110
2020 Material management 10 18 21 27 24 0 0 51 28 20
2020 Information management 2 12 47 26 12 2 0 39 14 55
2020 Information technology 5 9 27 39 19 0 1 58 14 240
2020 Internal audit 5 0 48 36 11 0 0 47 5 20
2020 Evaluation 9 14 49 11 12 5 0 25 24 45
2020 Data sciences 9 24 46 16 5 0 0 21 33 55
2020 Policy 8 24 46 18 3 0 0 22 32 935
2020 Project management 9 28 37 20 5 0 1 26 37 480
2020 Other services to the public 10 23 38 24 5 0 1 29 33 175
2020 None of the above 11 24 38 18 7 0 1 25 36 490
2019 Client contact centre 8 17 32 30 9 0 5 40 27 75
2019 Federal regulators 12 40 13 30 4 0 0 35 53 15
2019 Compliance, inspection and enforcement 9 21 46 21 3 0 0 24 30 35
2019 Communications or public affairs 14 19 33 25 9 1 1 34 33 175
2019 Access to information and privacy 14 17 39 14 15 0 0 30 32 35
2019 Security 8 19 33 24 12 1 2 38 28 135
2019 Science and technology 4 27 51 9 7 3 0 16 32 40
2019 Legal services 10 29 41 13 5 1 0 19 40 80
2019 Administration and operations 8 21 32 24 12 1 1 37 30 555
2019 Human resources 11 18 35 22 9 2 3 33 31 205
2019 Financial management 10 18 32 23 13 2 1 38 29 205
2019 Procurement 4 19 33 33 7 2 2 42 24 60
2019 Real property 12 13 35 22 16 2 0 39 25 70
2019 Material management 9 18 25 31 17 0 0 48 27 10
2019 Information management 10 14 38 31 5 2 0 37 24 60
2019 Information technology 6 15 34 24 14 4 3 41 23 220
2019 Internal audit 13 14 28 22 18 0 6 42 29 20
2019 Evaluation 16 31 39 12 0 0 3 12 47 40
2019 Data sciences 27 17 37 11 8 0 0 19 45 25
2019 Policy 12 21 40 21 6 0 0 27 33 770
2019 Project management 14 28 33 20 5 0 0 25 42 380
2019 Other services to the public 16 19 32 26 7 0 0 32 35 150
2019 None of the above 13 30 33 16 7 0 1 23 44 440

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 33 23 23 14 0 0 40 37 75
2024 Intelligence analysts 2 25 21 12 35 5 0 28 49 45
2024 Federal regulators 14 35 22 11 18 0 0 49 29 15
2024 Compliance, inspection and enforcement 0 28 24 19 22 7 0 30 45 25
2024 Communications or public affairs 4 33 17 29 15 1 0 38 45 135
2024 Access to information and privacy 4 51 21 13 5 7 0 58 19 20
2024 Security 16 21 16 22 21 4 0 39 45 105
2024 Science and technology 6 21 20 16 37 0 0 27 53 30
2024 Legal services 6 15 26 25 28 0 0 21 52 40
2024 Administration and operations 8 28 22 22 16 2 0 37 40 510
2024 Human resources 15 35 20 17 11 2 0 51 29 175
2024 Financial management 9 30 23 24 12 1 0 40 37 140
2024 Procurement 9 29 27 21 14 0 0 38 35 40
2024 Real property 5 30 19 32 13 1 0 36 45 80
2024 Information management 2 26 30 30 13 0 0 27 43 40
2024 Information technology 10 24 26 22 17 1 0 34 40 190
2024 Internal audit 0 35 44 21 0 0 0 35 21 20
2024 Evaluation 11 36 17 14 22 0 0 47 36 35
2024 Data sciences 2 36 30 24 8 0 0 38 32 30
2024 Policy 5 20 18 31 26 0 0 25 57 725
2024 Project management 5 26 22 30 15 1 0 31 46 315
2024 Other services to the public 10 24 20 28 17 1 0 35 45 140
2024 None of the above 5 25 22 24 22 2 0 30 48 365
2022 Client contact centre 14 30 28 17 9 2 1 45 27 135
2022 Federal regulators 15 5 25 29 25 0 0 20 54 15
2022 Compliance, inspection and enforcement 4 25 30 15 23 3 0 30 39 35
2022 Communications or public affairs 12 34 17 21 12 5 0 48 34 220
2022 Access to information and privacy 25 36 19 11 6 3 0 63 18 30
2022 Security 13 20 19 27 19 1 1 33 47 150
2022 Science and technology 6 22 30 25 16 0 0 29 41 30
2022 Legal services 3 29 23 28 13 6 0 33 43 75
2022 Administration and operations 12 32 22 18 13 2 0 46 32 595
2022 Human resources 11 31 20 24 11 3 0 44 36 235
2022 Financial management 14 35 24 13 7 5 1 53 21 230
2022 Procurement 19 28 17 17 16 3 0 48 34 65
2022 Real property 10 22 24 21 22 2 0 32 44 120
2022 Material management 22 22 31 12 9 5 0 46 21 15
2022 Information management 19 24 26 20 10 0 0 44 30 50
2022 Information technology 16 33 20 14 14 3 0 50 29 265
2022 Internal audit 5 31 52 12 0 0 0 36 12 20
2022 Evaluation 10 28 26 19 15 2 0 38 35 45
2022 Data sciences 4 38 22 21 13 2 0 43 34 40
2022 Policy 6 23 20 31 19 1 0 29 51 880
2022 Project management 7 24 23 29 17 1 0 31 46 460
2022 Other services to the public 12 23 18 31 13 3 0 36 45 160
2022 None of the above 8 21 18 31 19 2 0 30 51 435
2020 Client contact centre 13 43 19 15 7 2 0 58 23 105
2020 Federal regulators 11 21 29 12 16 11 0 36 31 20
2020 Compliance, inspection and enforcement 15 34 36 10 5 0 0 49 15 40
2020 Communications or public affairs 13 45 14 18 7 3 0 60 26 200
2020 Access to information and privacy 16 35 18 16 16 0 0 51 31 40
2020 Security 11 31 23 23 9 2 0 44 33 170
2020 Science and technology 24 27 7 22 18 3 0 52 41 40
2020 Legal services 17 43 20 17 4 0 0 60 21 80
2020 Administration and operations 18 36 21 15 8 3 0 55 24 670
2020 Human resources 23 38 18 13 2 5 0 64 17 235
2020 Financial management 21 33 21 15 7 3 1 56 22 240
2020 Procurement 26 40 21 6 5 2 0 68 11 65
2020 Real property 13 17 23 26 18 3 0 31 45 105
2020 Material management 19 42 30 5 0 4 0 63 6 20
2020 Information management 22 35 20 11 7 6 0 60 19 55
2020 Information technology 19 30 23 20 6 2 0 50 26 235
2020 Internal audit 22 46 21 5 0 5 0 72 6 20
2020 Evaluation 8 43 21 16 7 5 0 54 24 45
2020 Data sciences 22 39 11 24 5 0 0 60 29 55
2020 Policy 8 29 22 27 11 2 0 38 39 925
2020 Project management 6 32 23 27 11 1 0 38 39 480
2020 Other services to the public 11 32 25 21 10 1 0 43 31 175
2020 None of the above 11 26 25 24 12 2 0 38 37 485
2019 Client contact centre 7 36 25 19 6 4 2 46 27 75
2019 Federal regulators 7 25 24 11 33 0 0 32 44 15
2019 Compliance, inspection and enforcement 0 36 22 33 9 0 0 36 42 35
2019 Communications or public affairs 12 28 29 23 7 1 0 40 31 175
2019 Access to information and privacy 11 38 19 24 8 0 0 48 33 35
2019 Security 9 28 23 25 12 3 0 38 39 135
2019 Science and technology 8 29 27 19 15 3 0 37 35 40
2019 Legal services 6 35 26 24 7 2 0 41 32 80
2019 Administration and operations 14 30 22 22 9 2 0 46 32 555
2019 Human resources 19 30 30 11 6 3 1 51 18 205
2019 Financial management 13 35 17 23 9 3 0 49 33 205
2019 Procurement 18 39 22 17 4 0 0 57 21 60
2019 Real property 10 20 16 28 22 4 0 31 52 70
2019 Material management 8 27 38 18 9 0 0 36 27 10
2019 Information management 9 47 14 19 5 5 0 60 26 60
2019 Information technology 8 27 29 22 11 3 0 36 34 215
2019 Internal audit 11 51 20 14 0 4 0 65 14 20
2019 Evaluation 11 32 12 28 7 10 0 48 40 40
2019 Data sciences 10 44 8 28 7 4 0 55 37 25
2019 Policy 7 29 21 28 13 1 0 37 42 770
2019 Project management 6 18 19 34 22 0 0 24 57 375
2019 Other services to the public 10 25 24 26 12 2 1 36 39 145
2019 None of the above 7 28 25 25 12 2 0 36 38 440

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 37 14 3 4 0 0 79 7 75
2024 Intelligence analysts 38 34 17 2 9 0 0 72 11 45
2024 Federal regulators 63 24 13 0 0 0 0 87 0 15
2024 Compliance, inspection and enforcement 21 37 15 17 10 0 0 58 27 25
2024 Communications or public affairs 39 37 9 9 5 1 0 77 14 135
2024 Access to information and privacy 13 67 10 0 4 6 0 85 4 20
2024 Security 36 40 7 6 11 0 1 76 17 105
2024 Science and technology 57 22 10 0 11 0 0 79 11 30
2024 Legal services 52 29 2 13 3 2 0 82 16 40
2024 Administration and operations 47 30 11 7 5 1 0 77 12 510
2024 Human resources 52 35 5 2 4 1 0 89 7 175
2024 Financial management 43 36 4 9 8 2 0 80 16 140
2024 Procurement 44 33 16 7 0 0 0 77 7 40
2024 Real property 32 40 12 8 7 1 0 72 16 80
2024 Information management 49 26 10 8 5 3 0 77 13 40
2024 Information technology 51 32 9 4 4 0 0 83 8 190
2024 Internal audit 13 67 3 7 10 0 0 80 16 20
2024 Evaluation 28 54 7 6 5 0 0 83 11 35
2024 Data sciences 49 24 5 13 5 0 3 76 19 30
2024 Policy 44 34 8 8 5 1 0 79 14 730
2024 Project management 46 30 6 12 4 1 0 77 17 315
2024 Other services to the public 58 27 5 6 4 0 0 86 10 145
2024 None of the above 51 28 5 7 7 1 1 80 15 365
2022 Client contact centre 50 29 9 10 1 0 0 79 12 135
2022 Federal regulators 47 28 0 24 0 0 0 76 24 15
2022 Compliance, inspection and enforcement 45 26 0 20 5 3 0 74 26 35
2022 Communications or public affairs 56 23 9 9 4 0 0 78 13 220
2022 Access to information and privacy 60 20 8 6 0 6 0 85 6 30
2022 Security 46 26 8 8 12 1 0 72 20 150
2022 Science and technology 43 31 8 3 6 3 5 81 11 30
2022 Legal services 44 33 13 7 1 2 0 78 8 75
2022 Administration and operations 48 31 8 8 4 2 1 80 12 595
2022 Human resources 53 27 5 10 3 1 1 82 13 235
2022 Financial management 52 33 5 5 3 1 0 87 8 230
2022 Procurement 58 22 5 6 6 2 0 82 13 65
2022 Real property 40 33 7 9 9 2 0 74 18 120
2022 Material management 51 5 24 15 4 0 0 56 19 15
2022 Information management 47 22 17 10 5 0 0 68 15 50
2022 Information technology 58 24 11 5 2 0 0 82 7 265
2022 Internal audit 39 41 0 19 0 0 0 81 19 20
2022 Evaluation 54 16 11 11 9 0 0 70 19 45
2022 Data sciences 69 24 5 0 2 0 0 93 2 40
2022 Policy 47 33 8 8 3 0 0 80 12 880
2022 Project management 44 32 10 8 5 1 0 77 13 460
2022 Other services to the public 56 26 6 7 4 1 0 83 11 160
2022 None of the above 52 28 7 6 5 1 0 81 11 435
2020 Client contact centre 47 29 14 6 3 0 1 77 9 105
2020 Federal regulators 42 34 5 18 0 0 0 77 18 20
2020 Compliance, inspection and enforcement 52 28 7 10 2 0 0 81 12 40
2020 Communications or public affairs 48 30 10 8 3 1 0 78 11 200
2020 Access to information and privacy 34 24 16 13 10 3 0 60 24 40
2020 Security 39 37 6 9 7 2 0 77 17 170
2020 Science and technology 61 22 8 3 5 0 0 84 8 40
2020 Legal services 52 28 14 5 0 0 0 80 5 75
2020 Administration and operations 51 29 7 7 5 1 0 80 12 670
2020 Human resources 59 26 8 3 2 1 1 87 5 235
2020 Financial management 54 28 8 6 4 0 0 82 10 240
2020 Procurement 49 34 9 3 0 3 2 87 3 65
2020 Real property 43 37 4 8 7 1 0 80 16 110
2020 Material management 48 12 27 14 0 0 0 59 14 20
2020 Information management 54 21 5 11 7 2 0 77 18 55
2020 Information technology 47 34 5 8 5 1 0 82 13 240
2020 Internal audit 53 31 10 0 5 0 0 85 5 20
2020 Evaluation 41 25 11 21 2 0 0 66 23 45
2020 Data sciences 49 28 12 7 4 0 0 77 11 55
2020 Policy 52 29 7 7 3 1 0 82 11 930
2020 Project management 47 31 8 10 4 1 0 79 13 480
2020 Other services to the public 48 34 7 8 2 0 0 82 10 180
2020 None of the above 51 28 7 7 5 1 1 81 12 485
2019 Client contact centre 44 32 7 6 7 1 2 79 14 75
2019 Federal regulators 31 30 23 10 7 0 0 60 17 15
2019 Compliance, inspection and enforcement 27 48 12 10 3 0 0 75 13 35
2019 Communications or public affairs 46 30 9 7 8 1 0 76 15 175
2019 Access to information and privacy 23 38 11 11 14 3 0 63 25 35
2019 Security 42 31 5 15 7 0 0 73 22 135
2019 Science and technology 34 39 7 12 7 0 0 74 19 40
2019 Legal services 37 30 14 11 9 0 0 67 19 80
2019 Administration and operations 45 29 10 8 7 1 0 75 15 555
2019 Human resources 53 31 4 8 1 2 0 86 9 205
2019 Financial management 41 39 7 5 7 1 0 81 12 205
2019 Procurement 48 33 13 5 0 2 0 82 5 60
2019 Real property 41 28 10 13 6 1 1 70 19 70
2019 Material management 26 45 12 9 8 0 0 71 17 10
2019 Information management 44 29 15 6 5 0 0 73 12 55
2019 Information technology 48 30 10 7 4 0 0 78 11 220
2019 Internal audit 51 26 13 6 0 4 0 80 6 20
2019 Evaluation 34 35 7 12 12 0 0 69 23 40
2019 Data sciences 40 28 8 21 4 0 0 68 25 25
2019 Policy 48 32 7 8 5 0 0 80 13 770
2019 Project management 42 30 9 13 6 0 0 72 19 380
2019 Other services to the public 46 29 7 12 5 2 0 76 17 145
2019 None of the above 45 29 8 10 5 1 1 76 16 440

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 44 9 4 0 0 0 87 4 75
2024 Intelligence analysts 53 37 2 5 4 0 0 90 8 45
2024 Federal regulators 54 33 13 0 0 0 0 87 0 15
2024 Compliance, inspection and enforcement 28 49 7 6 9 0 0 78 15 25
2024 Communications or public affairs 49 30 8 10 3 0 1 79 13 135
2024 Access to information and privacy 37 53 5 4 0 0 0 91 4 20
2024 Security 40 44 5 5 5 0 1 84 11 105
2024 Science and technology 59 32 4 3 2 0 0 91 5 30
2024 Legal services 63 32 0 3 3 0 0 95 5 40
2024 Administration and operations 51 31 6 7 4 0 0 83 11 510
2024 Human resources 53 35 6 4 2 0 0 88 7 175
2024 Financial management 52 33 6 7 3 0 0 85 10 140
2024 Procurement 48 41 7 3 0 0 0 89 3 40
2024 Real property 38 41 9 10 3 0 0 79 13 80
2024 Information management 43 41 10 3 3 0 0 84 6 40
2024 Information technology 51 37 5 4 3 0 0 88 7 190
2024 Internal audit 43 47 10 0 0 0 0 90 0 20
2024 Evaluation 35 56 9 0 0 0 0 91 0 35
2024 Data sciences 71 16 3 11 0 0 0 87 11 30
2024 Policy 57 30 4 6 2 0 0 87 9 730
2024 Project management 52 36 5 4 2 0 0 89 6 315
2024 Other services to the public 55 30 4 9 2 0 0 85 11 145
2024 None of the above 54 29 6 8 3 0 0 83 10 365
2022 Client contact centre 54 32 8 5 1 0 0 86 6 135
2022 Federal regulators 50 30 11 9 0 0 0 80 9 15
2022 Compliance, inspection and enforcement 41 38 11 7 3 0 0 79 10 35
2022 Communications or public affairs 59 30 6 4 2 0 0 89 5 220
2022 Access to information and privacy 68 25 0 5 0 3 0 95 5 30
2022 Security 48 30 6 10 6 0 1 79 16 150
2022 Science and technology 46 38 6 10 0 0 0 84 10 30
2022 Legal services 59 30 9 1 0 0 0 89 1 75
2022 Administration and operations 51 35 6 6 2 0 0 86 8 595
2022 Human resources 59 31 4 4 1 0 1 91 5 235
2022 Financial management 58 34 4 4 1 0 0 91 5 230
2022 Procurement 66 21 5 3 4 0 0 87 8 65
2022 Real property 42 33 11 8 5 0 0 75 13 120
2022 Material management 51 20 9 15 4 0 0 72 19 15
2022 Information management 53 30 4 5 3 5 0 87 9 50
2022 Information technology 60 28 7 3 2 0 0 89 5 265
2022 Internal audit 69 31 0 0 0 0 0 100 0 20
2022 Evaluation 66 22 2 4 7 0 0 87 11 45
2022 Data sciences 73 25 0 0 2 0 0 98 2 40
2022 Policy 59 29 5 5 2 0 0 88 7 880
2022 Project management 58 30 5 5 2 0 0 88 7 460
2022 Other services to the public 59 24 7 6 3 0 0 84 9 160
2022 None of the above 58 29 4 6 2 0 0 87 8 435
2020 Client contact centre 55 33 5 2 3 0 1 89 5 105
2020 Federal regulators 33 55 6 0 0 6 0 93 0 20
2020 Compliance, inspection and enforcement 60 24 8 5 2 0 0 85 7 40
2020 Communications or public affairs 56 33 5 4 2 0 0 89 6 200
2020 Access to information and privacy 40 31 8 16 5 0 0 72 21 40
2020 Security 46 37 8 7 3 0 0 83 10 165
2020 Science and technology 64 25 6 3 3 0 0 89 6 40
2020 Legal services 61 35 3 1 0 0 0 96 1 75
2020 Administration and operations 56 32 5 4 2 0 0 89 6 670
2020 Human resources 61 28 3 4 2 0 1 91 6 230
2020 Financial management 62 26 5 4 3 0 0 88 7 240
2020 Procurement 57 32 5 5 0 2 0 90 5 65
2020 Real property 44 34 7 9 5 0 0 79 15 110
2020 Material management 45 28 27 0 0 0 0 73 0 20
2020 Information management 50 28 3 9 7 2 0 80 17 55
2020 Information technology 54 34 5 6 1 0 0 88 7 235
2020 Internal audit 70 25 5 0 0 0 0 95 0 20
2020 Evaluation 61 28 4 5 2 0 0 89 7 45
2020 Data sciences 57 30 8 4 2 0 0 87 5 55
2020 Policy 61 29 4 5 1 0 0 90 6 930
2020 Project management 55 29 7 6 2 0 0 85 8 475
2020 Other services to the public 51 34 7 7 1 0 0 85 7 180
2020 None of the above 55 31 7 4 2 0 0 87 7 485
2019 Client contact centre 47 37 6 5 3 0 2 86 8 75
2019 Federal regulators 37 39 11 6 7 0 0 76 13 15
2019 Compliance, inspection and enforcement 39 55 6 0 0 0 0 94 0 35
2019 Communications or public affairs 48 36 5 9 3 0 0 84 11 175
2019 Access to information and privacy 34 46 6 5 8 0 0 81 14 35
2019 Security 44 39 7 6 4 0 0 83 9 135
2019 Science and technology 45 38 9 6 2 0 0 83 8 40
2019 Legal services 46 37 7 6 4 0 0 83 10 80
2019 Administration and operations 51 31 8 7 3 0 0 83 9 555
2019 Human resources 54 32 3 9 1 1 0 87 10 205
2019 Financial management 50 35 4 7 5 0 0 85 11 200
2019 Procurement 56 39 2 2 1 0 0 95 3 60
2019 Real property 45 32 10 7 6 0 0 76 14 70
2019 Material management 25 48 9 18 0 0 0 73 18 10
2019 Information management 53 35 7 6 0 0 0 87 6 60
2019 Information technology 52 35 7 4 1 0 0 88 5 220
2019 Internal audit 52 38 4 0 6 0 0 90 6 20
2019 Evaluation 48 26 9 9 7 0 0 74 16 40
2019 Data sciences 40 37 15 7 0 0 0 77 7 25
2019 Policy 55 32 4 7 2 0 0 87 9 765
2019 Project management 47 34 7 9 3 0 0 81 12 380
2019 Other services to the public 51 32 10 6 1 0 1 84 7 150
2019 None of the above 52 32 8 6 2 0 0 84 8 440

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 37 27 2 0 1 0 71 2 75
2024 Intelligence analysts 46 37 8 2 6 2 0 84 8 45
2024 Federal regulators 60 22 13 6 0 0 0 81 6 15
2024 Compliance, inspection and enforcement 24 49 20 0 6 0 0 73 6 25
2024 Communications or public affairs 48 34 10 6 2 0 0 82 8 135
2024 Access to information and privacy 13 63 14 4 0 7 0 81 4 20
2024 Security 47 33 12 7 2 0 1 80 8 105
2024 Science and technology 57 30 7 0 6 0 0 87 6 30
2024 Legal services 49 35 6 5 3 2 0 86 7 40
2024 Administration and operations 41 39 10 5 4 1 0 81 9 510
2024 Human resources 49 38 9 0 2 1 0 89 3 175
2024 Financial management 40 38 10 5 5 2 0 80 10 140
2024 Procurement 42 44 13 0 0 0 0 87 0 40
2024 Real property 43 39 11 2 3 2 0 84 5 80
2024 Information management 41 44 9 2 4 0 0 85 6 40
2024 Information technology 46 39 9 3 2 1 0 86 5 190
2024 Internal audit 9 63 15 7 6 0 0 72 13 20
2024 Evaluation 22 52 15 9 0 2 0 76 9 35
2024 Data sciences 53 31 5 11 0 0 0 84 11 30
2024 Policy 47 37 8 4 3 1 0 85 7 730
2024 Project management 47 35 10 6 2 1 0 82 8 315
2024 Other services to the public 51 32 10 3 2 1 1 85 5 145
2024 None of the above 48 35 6 7 4 0 0 83 11 365
2022 Client contact centre 42 40 14 1 1 2 0 84 2 135
2022 Federal regulators 46 45 4 6 0 0 0 91 6 15
2022 Compliance, inspection and enforcement 39 43 12 6 0 0 0 82 6 35
2022 Communications or public affairs 49 35 8 6 1 0 0 84 7 220
2022 Access to information and privacy 50 30 12 0 0 8 0 87 0 30
2022 Security 41 37 8 7 4 3 1 80 11 150
2022 Science and technology 52 25 11 13 0 0 0 76 13 30
2022 Legal services 49 37 11 3 0 0 0 86 3 75
2022 Administration and operations 40 40 11 5 2 1 1 82 7 595
2022 Human resources 52 33 9 3 2 1 0 86 5 235
2022 Financial management 46 39 8 3 3 1 0 86 6 230
2022 Procurement 51 35 9 2 3 0 0 87 5 65
2022 Real property 45 38 8 3 6 1 0 83 10 120
2022 Material management 40 38 14 5 4 0 0 78 8 15
2022 Information management 41 38 9 5 7 0 0 79 12 50
2022 Information technology 53 29 13 3 3 0 0 82 5 265
2022 Internal audit 38 29 17 16 0 0 0 67 16 20
2022 Evaluation 54 27 6 4 9 0 0 81 13 45
2022 Data sciences 71 27 0 0 2 0 0 98 2 40
2022 Policy 50 37 7 4 1 1 0 87 6 880
2022 Project management 50 37 6 5 2 1 0 87 7 460
2022 Other services to the public 54 30 10 3 3 0 0 84 6 160
2022 None of the above 51 33 8 5 2 0 0 85 6 435
2020 Client contact centre 38 41 13 4 4 1 0 80 8 105
2020 Federal regulators 37 39 12 13 0 0 0 76 13 20
2020 Compliance, inspection and enforcement 40 48 5 3 2 2 0 90 5 40
2020 Communications or public affairs 53 31 10 2 3 1 0 85 5 200
2020 Access to information and privacy 39 38 8 8 3 5 0 81 11 40
2020 Security 43 37 10 7 3 1 0 80 10 170
2020 Science and technology 49 39 9 0 3 0 0 89 3 40
2020 Legal services 51 38 6 4 0 0 0 90 4 80
2020 Administration and operations 48 32 11 5 2 2 0 82 7 665
2020 Human resources 50 33 10 2 1 2 1 86 3 235
2020 Financial management 52 30 11 4 3 0 0 82 7 240
2020 Procurement 55 30 8 5 0 3 0 87 5 65
2020 Real property 46 33 10 4 7 0 0 79 11 105
2020 Material management 45 41 10 4 0 0 0 86 4 20
2020 Information management 41 36 5 5 7 6 0 82 13 55
2020 Information technology 47 34 10 7 1 1 0 82 8 240
2020 Internal audit 58 31 5 5 0 0 0 89 5 20
2020 Evaluation 50 34 9 5 2 0 0 84 7 45
2020 Data sciences 55 33 7 4 2 0 0 87 6 55
2020 Policy 53 34 7 5 1 1 0 87 6 930
2020 Project management 46 38 8 4 2 1 0 85 6 480
2020 Other services to the public 44 37 10 6 1 1 0 83 7 175
2020 None of the above 47 34 10 5 2 1 1 83 7 480
2019 Client contact centre 31 42 21 2 1 0 2 75 3 75
2019 Federal regulators 36 24 16 11 7 6 0 64 19 15
2019 Compliance, inspection and enforcement 21 63 10 3 0 3 0 87 3 35
2019 Communications or public affairs 47 34 9 6 3 1 0 82 9 175
2019 Access to information and privacy 30 51 8 11 0 0 0 81 11 35
2019 Security 45 40 8 5 2 0 0 85 7 135
2019 Science and technology 25 63 9 3 0 0 0 88 3 40
2019 Legal services 43 37 11 4 5 0 0 80 9 80
2019 Administration and operations 44 35 10 6 3 2 0 80 10 555
2019 Human resources 55 32 7 3 1 2 1 89 4 205
2019 Financial management 44 37 10 2 6 1 0 81 8 205
2019 Procurement 51 39 10 0 0 0 0 90 0 60
2019 Real property 29 44 16 4 6 1 0 74 11 70
2019 Material management 35 56 9 0 0 0 0 91 0 10
2019 Information management 39 42 12 5 0 2 0 83 5 60
2019 Information technology 42 39 11 5 1 1 0 82 7 220
2019 Internal audit 52 38 4 6 0 0 0 90 6 20
2019 Evaluation 43 43 5 7 2 0 0 86 9 40
2019 Data sciences 48 28 4 17 4 0 0 75 21 25
2019 Policy 52 37 5 5 2 1 0 89 6 775
2019 Project management 43 38 9 8 2 0 0 82 9 380
2019 Other services to the public 49 33 9 4 1 2 1 85 5 150
2019 None of the above 47 34 13 4 2 0 0 82 5 440

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 50 17 8 9 4 0 64 19 75
2024 Intelligence analysts 17 41 20 10 11 0 0 59 21 45
2024 Federal regulators 48 34 6 0 12 0 0 82 12 15
2024 Compliance, inspection and enforcement 13 36 20 17 14 0 0 49 31 25
2024 Communications or public affairs 16 38 22 15 7 2 0 55 23 135
2024 Access to information and privacy 10 46 30 3 0 3 7 62 4 20
2024 Security 25 32 14 16 9 2 2 59 26 105
2024 Science and technology 8 24 47 12 9 0 0 33 20 30
2024 Legal services 2 41 9 38 9 2 0 43 47 40
2024 Administration and operations 22 41 17 10 7 4 0 65 18 510
2024 Human resources 33 36 12 12 5 2 0 70 18 175
2024 Financial management 26 38 19 6 9 2 0 65 16 140
2024 Procurement 29 44 22 4 1 0 0 73 5 40
2024 Real property 26 44 15 9 5 1 0 70 14 80
2024 Information management 28 30 23 5 6 7 0 63 12 40
2024 Information technology 25 37 20 7 7 4 0 64 15 190
2024 Internal audit 24 29 34 8 6 0 0 52 13 20
2024 Evaluation 13 34 23 23 7 0 0 47 30 35
2024 Data sciences 19 38 8 25 0 8 0 63 28 30
2024 Policy 11 38 16 21 12 2 0 50 34 730
2024 Project management 13 35 19 23 7 3 0 49 31 315
2024 Other services to the public 26 39 13 14 7 0 0 65 22 140
2024 None of the above 14 41 16 16 10 3 0 56 27 365
2022 Client contact centre 28 44 12 6 6 4 0 75 12 130
2022 Federal regulators 26 16 24 24 5 5 0 44 30 15
2022 Compliance, inspection and enforcement 27 26 23 13 10 2 0 54 23 35
2022 Communications or public affairs 26 37 19 12 6 1 0 63 18 220
2022 Access to information and privacy 54 35 7 0 3 0 0 89 3 30
2022 Security 25 33 16 17 8 1 0 59 25 150
2022 Science and technology 14 48 14 7 12 5 0 65 20 30
2022 Legal services 14 51 16 14 4 1 0 66 18 75
2022 Administration and operations 26 38 19 10 5 2 0 65 15 595
2022 Human resources 34 41 12 7 3 2 0 77 10 235
2022 Financial management 32 40 14 5 4 4 0 76 10 230
2022 Procurement 39 37 14 3 5 2 0 78 8 65
2022 Real property 21 37 22 8 10 3 0 59 18 120
2022 Material management 55 15 25 0 4 0 0 71 4 15
2022 Information management 33 34 17 9 3 4 0 69 13 50
2022 Information technology 35 37 16 3 5 3 0 74 9 265
2022 Internal audit 39 43 9 9 0 0 0 82 9 20
2022 Evaluation 17 46 17 8 11 0 0 64 19 45
2022 Data sciences 31 59 3 5 2 0 0 89 7 40
2022 Policy 15 38 18 18 9 2 0 54 27 880
2022 Project management 14 40 17 19 9 1 0 54 28 460
2022 Other services to the public 26 29 19 16 9 1 0 56 25 160
2022 None of the above 21 34 19 14 9 1 0 56 24 435
2020 Client contact centre 30 41 18 7 4 1 0 72 10 105
2020 Federal regulators 32 33 0 18 11 5 0 69 31 20
2020 Compliance, inspection and enforcement 34 42 14 8 2 0 0 77 9 40
2020 Communications or public affairs 26 45 12 12 4 1 1 72 16 200
2020 Access to information and privacy 39 28 13 16 0 4 0 70 16 40
2020 Security 32 40 14 8 5 1 0 72 14 170
2020 Science and technology 39 34 11 10 3 0 3 76 13 40
2020 Legal services 28 42 18 8 4 1 0 70 12 80
2020 Administration and operations 35 36 14 10 3 1 0 73 13 670
2020 Human resources 41 41 11 3 1 2 0 84 5 230
2020 Financial management 38 39 10 6 6 1 0 78 12 235
2020 Procurement 49 27 12 5 0 6 0 81 5 65
2020 Real property 43 29 12 7 6 2 0 74 14 110
2020 Material management 26 44 16 6 4 4 0 73 10 20
2020 Information management 41 39 7 4 3 4 2 85 7 55
2020 Information technology 41 36 10 6 5 2 0 79 11 240
2020 Internal audit 41 38 10 5 0 5 0 84 6 20
2020 Evaluation 31 32 9 19 7 2 0 64 27 45
2020 Data sciences 32 44 9 7 4 4 0 80 11 55
2020 Policy 15 41 19 19 6 1 0 56 25 935
2020 Project management 15 48 17 14 5 1 0 64 19 480
2020 Other services to the public 24 43 14 16 3 0 1 67 19 175
2020 None of the above 21 41 17 15 6 1 0 62 21 485
2019 Client contact centre 27 47 12 3 6 3 2 77 10 75
2019 Federal regulators 25 42 24 4 4 0 0 67 8 15
2019 Compliance, inspection and enforcement 21 46 21 6 3 3 0 69 9 35
2019 Communications or public affairs 33 46 9 7 4 2 0 80 11 175
2019 Access to information and privacy 32 26 25 9 6 3 0 60 15 35
2019 Security 27 45 14 10 3 1 0 73 13 135
2019 Science and technology 22 49 19 2 9 0 0 70 11 40
2019 Legal services 18 44 21 10 6 1 0 63 16 80
2019 Administration and operations 34 38 15 8 3 3 0 74 11 555
2019 Human resources 46 36 10 4 2 3 0 85 5 205
2019 Financial management 40 41 11 4 3 1 0 81 7 205
2019 Procurement 45 45 7 2 0 2 0 91 2 60
2019 Real property 29 42 14 6 8 2 0 71 14 70
2019 Material management 36 46 18 0 0 0 0 82 0 10
2019 Information management 36 42 12 7 0 3 0 81 7 55
2019 Information technology 31 41 13 8 4 4 0 74 12 220
2019 Internal audit 23 55 14 4 0 4 0 81 4 20
2019 Evaluation 33 39 18 9 0 0 0 72 9 40
2019 Data sciences 29 48 12 8 4 0 0 77 12 25
2019 Policy 19 42 18 16 4 1 0 62 20 770
2019 Project management 20 38 20 16 5 1 0 59 20 380
2019 Other services to the public 28 39 16 13 3 1 0 67 16 145
2019 None of the above 25 41 16 13 4 1 0 67 16 440

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 41 20 7 7 7 0 63 15 75
2024 Intelligence analysts 27 42 18 5 6 0 2 70 11 45
2024 Federal regulators 30 54 10 0 0 6 0 90 0 15
2024 Compliance, inspection and enforcement 21 44 12 13 3 7 0 70 17 25
2024 Communications or public affairs 21 46 16 9 3 4 1 70 13 135
2024 Access to information and privacy 7 44 34 0 0 15 0 60 0 20
2024 Security 30 30 14 9 6 11 0 68 16 105
2024 Science and technology 12 59 12 5 4 8 0 77 10 30
2024 Legal services 17 30 16 19 7 11 0 53 29 40
2024 Administration and operations 28 42 16 6 3 4 1 74 10 510
2024 Human resources 32 40 11 7 3 4 3 77 11 175
2024 Financial management 29 36 17 4 4 9 2 72 9 140
2024 Procurement 39 42 13 2 0 5 0 84 2 40
2024 Real property 19 47 14 7 4 9 0 73 12 80
2024 Information management 21 45 10 10 0 13 0 76 12 40
2024 Information technology 31 33 13 6 6 10 0 72 14 190
2024 Internal audit 25 25 28 4 0 18 0 61 5 20
2024 Evaluation 19 37 13 28 2 0 0 56 31 35
2024 Data sciences 7 49 20 9 0 14 0 66 11 30
2024 Policy 18 40 15 15 7 4 1 61 23 725
2024 Project management 20 40 17 12 6 5 1 63 19 315
2024 Other services to the public 32 44 10 10 3 2 0 77 14 145
2024 None of the above 26 43 15 6 6 5 0 71 13 365
2022 Client contact centre 29 40 18 4 2 7 1 74 6 135
2022 Federal regulators 32 38 11 5 4 10 0 78 9 15
2022 Compliance, inspection and enforcement 27 33 19 12 2 7 0 65 15 35
2022 Communications or public affairs 26 39 12 10 3 10 0 72 14 220
2022 Access to information and privacy 42 24 16 0 3 15 0 78 4 30
2022 Security 30 35 15 8 6 4 1 69 15 150
2022 Science and technology 24 38 11 16 6 5 0 65 24 30
2022 Legal services 24 31 21 11 3 9 1 61 15 75
2022 Administration and operations 27 43 14 7 3 6 1 75 11 595
2022 Human resources 31 42 11 5 3 8 0 79 9 235
2022 Financial management 35 42 7 6 3 6 1 83 9 230
2022 Procurement 34 41 13 5 2 4 2 79 7 65
2022 Real property 20 46 17 9 4 3 1 69 13 120
2022 Material management 45 25 21 9 0 0 0 71 9 15
2022 Information management 23 38 20 7 7 4 2 65 14 50
2022 Information technology 38 31 13 5 3 9 1 77 8 265
2022 Internal audit 41 46 13 0 0 0 0 87 0 20
2022 Evaluation 17 55 10 10 4 4 0 74 15 45
2022 Data sciences 32 49 12 4 0 2 2 84 4 40
2022 Policy 17 43 14 13 8 5 0 64 22 880
2022 Project management 19 41 16 14 5 4 1 63 20 460
2022 Other services to the public 24 40 18 7 3 7 0 69 12 160
2022 None of the above 24 37 16 9 7 6 2 66 17 435
2020 Client contact centre 35 44 9 4 4 3 1 82 9 105
2020 Federal regulators 16 50 22 0 11 0 0 67 11 20
2020 Compliance, inspection and enforcement 26 52 12 8 0 2 0 80 8 40
2020 Communications or public affairs 31 40 11 7 4 6 0 76 12 200
2020 Access to information and privacy 32 33 10 5 3 14 3 78 9 40
2020 Security 28 39 15 7 6 3 1 71 14 170
2020 Science and technology 42 33 10 10 3 0 3 77 13 40
2020 Legal services 26 32 18 10 4 10 0 64 16 80
2020 Administration and operations 37 35 15 6 3 3 1 75 9 670
2020 Human resources 43 36 10 6 1 4 1 82 7 230
2020 Financial management 41 37 9 6 3 4 0 81 10 240
2020 Procurement 49 29 11 3 1 6 0 84 5 65
2020 Real property 38 28 20 5 5 4 1 69 10 110
2020 Material management 19 44 27 6 4 0 0 63 10 20
2020 Information management 37 32 12 7 2 10 0 77 9 55
2020 Information technology 38 31 15 6 4 7 0 74 10 240
2020 Internal audit 53 26 10 0 0 11 0 89 0 20
2020 Evaluation 25 50 12 7 5 2 0 76 12 45
2020 Data sciences 38 39 5 11 4 4 0 79 15 55
2020 Policy 19 39 20 12 6 3 0 61 19 930
2020 Project management 18 43 18 12 5 3 0 63 18 480
2020 Other services to the public 34 32 17 9 7 1 0 67 16 175
2020 None of the above 27 39 15 10 5 3 0 69 16 490
2019 Client contact centre 31 48 10 4 4 1 2 82 8 75
2019 Federal regulators 37 37 18 0 8 0 0 74 8 15
2019 Compliance, inspection and enforcement 24 52 13 6 6 0 0 75 12 35
2019 Communications or public affairs 36 37 15 6 3 3 0 76 9 170
2019 Access to information and privacy 34 28 19 8 3 8 0 67 12 35
2019 Security 36 42 11 6 2 2 0 81 8 135
2019 Science and technology 30 37 24 0 6 2 0 69 7 40
2019 Legal services 25 41 20 7 5 1 0 67 12 80
2019 Administration and operations 41 35 13 4 2 3 0 80 6 555
2019 Human resources 47 37 9 1 0 4 1 88 2 205
2019 Financial management 40 41 10 4 2 3 0 84 6 205
2019 Procurement 44 47 8 0 0 2 0 92 0 60
2019 Real property 37 31 16 7 4 4 0 71 12 70
2019 Material management 43 40 17 0 0 0 0 83 0 10
2019 Information management 40 38 10 5 2 5 0 83 7 60
2019 Information technology 36 37 15 3 3 6 0 78 6 220
2019 Internal audit 28 51 14 8 0 0 0 78 8 20
2019 Evaluation 44 36 9 0 0 10 0 89 0 40
2019 Data sciences 34 37 11 10 4 4 0 74 14 25
2019 Policy 28 44 15 8 3 2 0 73 11 770
2019 Project management 23 45 14 11 4 3 0 70 16 375
2019 Other services to the public 35 44 15 3 1 2 1 81 4 150
2019 None of the above 32 43 12 5 3 4 1 78 9 440

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 51 12 11 6 0 0 72 16 75
2024 Intelligence analysts 19 46 17 6 11 0 0 66 17 45
2024 Federal regulators 61 27 0 0 12 0 0 88 12 15
2024 Compliance, inspection and enforcement 20 44 12 5 19 0 0 64 24 25
2024 Communications or public affairs 25 48 14 7 7 0 0 72 14 135
2024 Access to information and privacy 13 79 8 0 0 0 0 92 0 20
2024 Security 31 37 12 8 12 1 0 68 19 105
2024 Science and technology 14 53 17 9 7 0 0 67 16 30
2024 Legal services 19 40 11 21 8 0 0 59 29 40
2024 Administration and operations 30 44 11 11 5 0 0 74 15 510
2024 Human resources 44 38 11 4 3 0 0 82 7 175
2024 Financial management 32 42 10 8 6 1 0 75 15 140
2024 Procurement 42 36 13 7 2 0 0 78 9 40
2024 Real property 26 47 16 5 4 1 0 74 10 80
2024 Information management 31 53 9 4 4 0 0 83 8 40
2024 Information technology 38 35 11 8 7 1 0 73 16 190
2024 Internal audit 21 48 21 10 0 0 0 69 10 20
2024 Evaluation 28 48 11 5 8 0 0 76 13 35
2024 Data sciences 31 34 15 16 3 0 0 66 19 30
2024 Policy 21 38 15 17 9 0 0 58 27 730
2024 Project management 21 39 16 14 9 1 0 60 23 315
2024 Other services to the public 28 46 9 12 5 0 0 74 17 145
2024 None of the above 22 42 11 13 11 0 0 64 25 365
2022 Client contact centre 37 38 15 6 3 0 1 76 9 135
2022 Federal regulators 38 38 14 6 4 0 0 76 10 15
2022 Compliance, inspection and enforcement 32 52 4 2 10 0 0 84 12 35
2022 Communications or public affairs 39 39 11 8 3 0 0 78 11 220
2022 Access to information and privacy 61 35 0 3 0 0 0 97 3 30
2022 Security 29 35 14 13 9 0 0 64 22 150
2022 Science and technology 29 34 14 10 13 0 0 63 23 30
2022 Legal services 30 45 7 12 7 0 0 74 19 75
2022 Administration and operations 37 40 12 7 4 0 0 78 11 595
2022 Human resources 46 38 6 6 3 1 0 84 9 235
2022 Financial management 47 43 6 2 3 0 0 89 4 230
2022 Procurement 55 28 7 8 2 0 0 83 10 65
2022 Real property 29 43 14 8 6 0 0 72 14 120
2022 Material management 45 42 9 4 0 0 0 87 4 15
2022 Information management 47 31 11 8 3 0 0 78 11 50
2022 Information technology 46 34 9 7 4 0 0 80 11 265
2022 Internal audit 40 41 14 5 0 0 0 81 5 20
2022 Evaluation 45 31 8 12 4 0 0 76 16 45
2022 Data sciences 50 41 4 3 3 0 0 91 5 40
2022 Policy 25 40 13 15 7 0 0 65 22 880
2022 Project management 25 43 14 11 6 1 0 69 17 460
2022 Other services to the public 34 32 13 15 5 1 0 66 20 160
2022 None of the above 29 34 15 13 8 0 1 63 22 435
2020 Client contact centre 46 37 11 6 0 0 0 83 6 105
2020 Federal regulators 43 27 6 17 6 0 0 71 23 20
2020 Compliance, inspection and enforcement 44 50 4 0 2 0 0 94 2 40
2020 Communications or public affairs 46 35 11 6 3 1 0 81 8 200
2020 Access to information and privacy 51 36 5 8 0 0 0 87 8 35
2020 Security 35 38 12 11 4 1 0 73 14 170
2020 Science and technology 48 29 9 10 5 0 0 76 15 40
2020 Legal services 45 32 13 8 3 0 0 77 10 80
2020 Administration and operations 45 36 9 7 3 0 0 81 10 665
2020 Human resources 55 34 8 2 0 0 0 90 3 235
2020 Financial management 54 31 6 6 3 0 0 84 9 240
2020 Procurement 62 28 6 3 0 0 0 91 3 65
2020 Real property 51 25 10 8 6 0 0 76 14 110
2020 Material management 53 41 6 0 0 0 0 94 0 20
2020 Information management 55 31 3 6 3 2 0 88 9 55
2020 Information technology 45 35 11 7 2 0 0 81 8 240
2020 Internal audit 52 42 5 0 0 0 0 95 0 20
2020 Evaluation 50 14 19 9 7 0 0 65 16 40
2020 Data sciences 42 41 7 8 2 0 0 83 9 55
2020 Policy 29 39 14 12 6 0 0 69 17 930
2020 Project management 30 42 13 11 4 0 0 72 15 480
2020 Other services to the public 36 42 9 9 5 0 0 77 14 175
2020 None of the above 33 37 12 13 5 0 0 70 18 485
2019 Client contact centre 44 37 11 3 3 0 2 82 7 75
2019 Federal regulators 19 54 6 0 21 0 0 73 21 15
2019 Compliance, inspection and enforcement 36 37 19 6 3 0 0 72 9 35
2019 Communications or public affairs 45 37 7 7 5 0 0 81 12 175
2019 Access to information and privacy 54 30 8 5 3 0 0 84 8 35
2019 Security 40 39 13 5 3 0 0 79 8 135
2019 Science and technology 25 46 18 7 4 0 0 71 11 40
2019 Legal services 32 41 15 9 4 0 0 73 12 80
2019 Administration and operations 43 37 11 6 3 0 0 80 9 555
2019 Human resources 51 35 10 2 1 1 0 87 3 205
2019 Financial management 50 36 7 3 4 0 0 86 6 205
2019 Procurement 58 35 6 2 0 0 0 93 2 60
2019 Real property 35 36 15 6 7 1 0 72 13 70
2019 Material management 25 49 17 9 0 0 0 74 9 10
2019 Information management 52 33 12 3 0 0 0 85 3 60
2019 Information technology 39 40 12 6 2 1 0 80 8 220
2019 Internal audit 47 38 8 4 0 4 0 88 4 20
2019 Evaluation 54 39 2 5 0 0 0 93 5 35
2019 Data sciences 44 41 4 8 4 0 0 85 12 25
2019 Policy 30 40 13 11 5 0 0 71 16 770
2019 Project management 24 40 17 12 7 0 0 64 19 380
2019 Other services to the public 35 35 18 7 4 0 1 70 11 150
2019 None of the above 33 40 13 10 3 1 0 74 13 445

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 31 14 12 7 3 7 63 21 75
2024 Intelligence analysts 34 25 16 2 8 9 6 69 12 45
2024 Federal regulators 41 28 6 13 0 6 5 78 14 15
2024 Compliance, inspection and enforcement 26 14 15 12 11 15 8 51 30 25
2024 Communications or public affairs 35 32 9 9 4 6 3 74 15 135
2024 Access to information and privacy 28 28 15 8 0 13 9 71 10 20
2024 Security 33 29 11 8 8 6 6 70 18 105
2024 Science and technology 47 29 10 2 4 8 0 82 7 30
2024 Legal services 24 22 14 8 12 15 5 56 26 40
2024 Administration and operations 33 28 11 7 6 7 7 71 16 510
2024 Human resources 37 28 8 5 7 8 7 77 14 175
2024 Financial management 32 22 15 9 6 7 10 64 18 140
2024 Procurement 32 30 24 2 4 2 6 68 7 40
2024 Real property 28 26 12 6 7 7 14 68 17 80
2024 Information management 36 11 9 10 7 13 13 64 24 40
2024 Information technology 40 19 14 6 6 9 6 70 14 190
2024 Internal audit 24 28 22 0 4 18 3 66 5 20
2024 Evaluation 29 18 30 8 7 5 4 51 16 35
2024 Data sciences 28 36 12 10 0 9 5 74 11 30
2024 Policy 33 32 10 8 7 7 4 72 16 730
2024 Project management 27 35 11 12 5 7 2 69 19 315
2024 Other services to the public 44 23 10 9 4 6 3 74 15 140
2024 None of the above 37 29 11 8 5 7 4 74 14 365
2022 Client contact centre 41 22 11 8 3 9 6 74 13 135
2022 Federal regulators 22 33 14 14 10 0 8 59 26 15
2022 Compliance, inspection and enforcement 38 21 17 7 2 15 0 69 11 35
2022 Communications or public affairs 41 30 10 7 3 5 5 79 11 220
2022 Access to information and privacy 33 20 11 14 2 14 6 66 21 30
2022 Security 42 26 13 5 5 7 2 75 11 150
2022 Science and technology 38 21 8 10 6 11 5 70 20 30
2022 Legal services 38 27 14 6 4 10 1 73 11 75
2022 Administration and operations 38 28 10 8 4 7 5 75 13 595
2022 Human resources 48 26 8 7 4 3 4 80 12 235
2022 Financial management 31 33 11 6 6 6 8 74 14 230
2022 Procurement 39 28 10 4 7 7 4 77 12 65
2022 Real property 36 29 9 8 7 5 6 73 17 120
2022 Material management 45 9 16 4 4 21 0 69 11 15
2022 Information management 38 20 13 7 9 7 6 66 19 50
2022 Information technology 35 25 15 5 5 10 5 71 11 265
2022 Internal audit 40 35 15 4 0 7 0 80 4 20
2022 Evaluation 27 34 13 10 6 6 3 67 18 45
2022 Data sciences 45 30 8 8 0 4 5 82 9 40
2022 Policy 37 31 9 9 5 5 5 75 15 880
2022 Project management 32 37 12 7 4 6 2 75 12 460
2022 Other services to the public 37 36 10 7 2 4 4 80 10 160
2022 None of the above 45 25 6 8 5 6 5 79 15 435

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 33 14 8 9 6 7 65 19 75
2024 Intelligence analysts 33 26 18 0 8 9 6 69 9 45
2024 Federal regulators 41 22 13 0 13 6 5 71 14 15
2024 Compliance, inspection and enforcement 26 9 14 24 7 12 8 44 39 25
2024 Communications or public affairs 39 30 7 6 6 6 5 78 14 135
2024 Access to information and privacy 23 21 20 0 0 24 12 69 0 20
2024 Security 37 25 13 5 9 6 5 70 16 105
2024 Science and technology 24 49 10 5 4 8 0 80 10 30
2024 Legal services 26 16 18 11 10 15 5 52 26 40
2024 Administration and operations 31 29 12 6 8 8 7 70 16 510
2024 Human resources 37 29 9 4 8 6 7 76 14 175
2024 Financial management 31 22 10 9 7 8 12 67 20 140
2024 Procurement 32 28 26 2 4 2 6 65 7 40
2024 Real property 27 25 8 11 6 8 14 67 23 80
2024 Information management 34 13 13 9 5 12 13 63 19 40
2024 Information technology 39 18 14 9 5 10 5 67 17 190
2024 Internal audit 18 30 16 4 4 25 3 67 11 20
2024 Evaluation 15 34 15 16 4 11 4 58 24 35
2024 Data sciences 29 33 10 5 10 7 7 72 17 30
2024 Policy 33 29 10 11 6 7 4 69 19 730
2024 Project management 26 33 14 11 6 8 3 66 19 315
2024 Other services to the public 42 27 5 8 6 8 3 79 15 145
2024 None of the above 35 27 13 9 5 7 4 69 16 365
2022 Client contact centre 41 20 13 9 2 10 5 72 13 135
2022 Federal regulators 33 21 14 8 16 0 8 59 26 15
2022 Compliance, inspection and enforcement 37 22 14 2 2 23 0 77 5 35
2022 Communications or public affairs 40 28 9 7 4 6 6 77 13 220
2022 Access to information and privacy 41 14 17 3 6 18 3 69 11 30
2022 Security 41 25 15 4 6 7 2 72 11 150
2022 Science and technology 38 14 25 3 6 7 5 60 11 30
2022 Legal services 33 31 14 5 5 10 1 72 12 75
2022 Administration and operations 37 29 10 7 5 7 5 75 13 595
2022 Human resources 48 26 12 4 4 3 3 78 9 235
2022 Financial management 29 35 10 3 8 6 8 75 14 230
2022 Procurement 39 28 14 2 5 7 4 76 8 65
2022 Real property 35 32 13 4 6 6 5 74 11 120
2022 Material management 45 9 16 0 8 21 0 69 11 15
2022 Information management 38 23 11 9 5 7 6 71 16 50
2022 Information technology 37 23 16 6 4 9 4 70 12 265
2022 Internal audit 23 45 18 8 0 7 0 72 8 20
2022 Evaluation 35 26 9 8 11 9 2 69 21 45
2022 Data sciences 47 27 10 6 2 3 5 80 9 40
2022 Policy 37 30 9 7 5 6 5 76 14 880
2022 Project management 32 33 14 8 4 7 3 71 13 460
2022 Other services to the public 35 36 9 6 4 6 4 79 11 160
2022 None of the above 43 26 6 7 5 7 6 79 14 435

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 31 23 6 7 14 1 58 15 75
2024 Intelligence analysts 27 28 30 6 4 5 0 59 10 45
2024 Federal regulators 36 46 5 0 0 13 0 94 0 15
2024 Compliance, inspection and enforcement 25 18 30 3 0 24 0 56 4 25
2024 Communications or public affairs 19 31 31 5 1 12 2 57 7 135
2024 Access to information and privacy 25 20 27 0 0 28 0 62 0 20
2024 Security 30 25 20 5 7 12 1 63 14 105
2024 Science and technology 35 17 21 5 3 19 0 65 9 30
2024 Legal services 7 28 33 9 3 20 0 44 14 40
2024 Administration and operations 27 27 26 5 3 12 1 61 9 510
2024 Human resources 23 29 21 3 2 18 3 66 7 175
2024 Financial management 22 32 21 6 3 14 2 64 11 140
2024 Procurement 40 26 13 8 2 11 0 74 12 40
2024 Real property 17 26 23 6 11 18 0 52 20 80
2024 Information management 20 35 16 5 4 18 2 69 12 40
2024 Information technology 31 25 18 2 4 18 1 70 8 190
2024 Internal audit 14 14 14 4 17 37 0 45 32 20
2024 Evaluation 11 32 39 8 2 5 3 47 11 35
2024 Data sciences 10 27 32 18 0 13 0 43 20 30
2024 Policy 14 24 41 8 3 10 1 43 12 725
2024 Project management 14 27 32 13 3 8 1 46 18 315
2024 Other services to the public 27 25 31 7 1 8 1 57 9 145
2024 None of the above 20 32 31 5 2 9 1 58 7 365
2022 Client contact centre 27 32 19 4 1 16 1 70 7 135
2022 Federal regulators 32 12 20 4 20 0 13 50 27 15
2022 Compliance, inspection and enforcement 25 20 37 0 0 18 0 55 0 35
2022 Communications or public affairs 26 35 23 6 3 7 1 66 9 220
2022 Access to information and privacy 45 26 14 3 0 11 0 81 4 30
2022 Security 31 20 32 5 3 9 1 56 9 150
2022 Science and technology 10 37 25 6 4 18 0 57 12 30
2022 Legal services 22 26 25 5 1 20 0 61 8 75
2022 Administration and operations 26 33 23 5 2 9 1 66 9 595
2022 Human resources 30 28 22 6 2 11 0 66 9 235
2022 Financial management 27 32 20 5 1 14 1 70 7 230
2022 Procurement 34 29 18 5 3 9 1 70 10 65
2022 Real property 19 34 27 3 2 13 1 62 6 120
2022 Material management 43 11 18 0 16 4 7 61 19 15
2022 Information management 23 31 28 4 0 10 4 62 5 50
2022 Information technology 32 24 20 5 1 15 3 68 8 265
2022 Internal audit 19 31 36 5 9 0 0 50 14 20
2022 Evaluation 21 23 37 12 2 5 0 47 14 45
2022 Data sciences 34 29 20 7 6 4 0 65 14 40
2022 Policy 16 31 37 7 2 6 1 50 10 880
2022 Project management 20 29 33 7 2 8 1 54 10 460
2022 Other services to the public 23 35 27 9 1 6 0 61 11 160
2022 None of the above 24 30 31 5 3 6 2 58 9 435
2020 Client contact centre 30 38 18 3 4 5 3 74 7 105
2020 Federal regulators 28 42 12 6 6 6 0 75 12 20
2020 Compliance, inspection and enforcement 33 47 13 2 0 5 0 84 2 40
2020 Communications or public affairs 29 42 14 6 4 4 0 74 11 200
2020 Access to information and privacy 29 27 16 5 0 20 3 72 7 35
2020 Security 34 32 13 7 5 7 1 73 13 170
2020 Science and technology 50 22 15 5 3 2 3 76 8 40
2020 Legal services 25 39 15 11 1 8 0 70 13 80
2020 Administration and operations 34 38 15 4 2 5 1 77 7 670
2020 Human resources 44 32 13 2 1 6 1 83 4 230
2020 Financial management 37 35 11 2 5 9 1 80 8 240
2020 Procurement 43 32 14 2 1 8 0 81 3 65
2020 Real property 32 25 28 5 4 5 1 61 9 110
2020 Material management 30 19 35 0 4 12 0 56 4 20
2020 Information management 30 25 16 5 2 23 0 71 9 55
2020 Information technology 38 36 13 3 4 5 1 78 8 240
2020 Internal audit 42 32 20 0 0 5 0 78 0 20
2020 Evaluation 32 47 7 2 7 2 2 83 10 45
2020 Data sciences 40 37 9 7 0 7 0 83 8 55
2020 Policy 22 41 19 11 4 3 0 66 15 935
2020 Project management 20 43 19 9 5 4 0 65 15 480
2020 Other services to the public 34 34 15 6 8 3 0 70 15 175
2020 None of the above 28 39 17 7 3 6 0 70 11 490

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 39 13 9 10 3 3 66 20 75
2024 Intelligence analysts 23 39 9 4 12 9 5 72 17 45
2024 Federal regulators 46 23 6 25 0 0 0 69 25 15
2024 Compliance, inspection and enforcement 24 23 3 23 14 12 0 54 43 25
2024 Communications or public affairs 29 36 14 6 7 4 4 71 14 135
2024 Access to information and privacy 24 60 3 0 0 0 13 97 0 20
2024 Security 28 37 9 7 10 3 5 71 19 105
2024 Science and technology 45 31 7 7 0 10 0 85 7 30
2024 Legal services 14 31 17 19 9 6 3 50 31 40
2024 Administration and operations 32 34 10 7 8 7 3 73 17 510
2024 Human resources 39 31 7 7 7 3 5 76 16 175
2024 Financial management 25 33 11 10 9 9 3 65 22 140
2024 Procurement 42 27 19 2 1 7 1 75 4 40
2024 Real property 35 32 9 13 5 2 4 71 19 80
2024 Information management 39 11 9 9 8 14 10 66 22 40
2024 Information technology 34 26 10 8 9 9 4 69 19 190
2024 Internal audit 18 30 4 25 22 0 0 49 47 20
2024 Evaluation 19 33 9 19 4 7 8 62 27 35
2024 Data sciences 30 17 12 15 6 11 9 58 26 30
2024 Policy 30 34 12 9 7 6 4 70 17 725
2024 Project management 21 41 11 10 9 6 3 68 21 315
2024 Other services to the public 37 28 11 8 5 6 6 73 15 145
2024 None of the above 32 33 10 9 5 5 6 73 16 365
2022 Client contact centre 37 39 7 6 4 5 3 82 11 135
2022 Federal regulators 15 27 16 10 14 6 12 52 29 15
2022 Compliance, inspection and enforcement 32 23 13 7 7 12 5 67 17 35
2022 Communications or public affairs 34 35 8 9 5 4 3 75 16 220
2022 Access to information and privacy 50 15 12 2 6 6 9 77 10 30
2022 Security 36 31 12 4 7 6 4 74 12 150
2022 Science and technology 35 14 19 10 14 9 0 54 26 30
2022 Legal services 39 30 7 7 5 8 4 78 14 75
2022 Administration and operations 37 34 9 7 5 7 3 78 13 595
2022 Human resources 39 40 5 5 3 4 3 86 9 235
2022 Financial management 33 35 11 7 4 4 5 76 13 230
2022 Procurement 33 35 14 7 5 3 3 73 13 65
2022 Real property 25 37 12 9 6 7 3 70 17 120
2022 Material management 63 13 9 9 0 5 0 81 10 15
2022 Information management 39 21 13 8 7 5 6 68 17 50
2022 Information technology 34 31 10 9 4 10 3 74 15 265
2022 Internal audit 38 39 14 4 0 5 0 81 4 20
2022 Evaluation 30 32 15 7 8 7 0 67 17 45
2022 Data sciences 38 45 0 6 5 5 2 89 11 40
2022 Policy 30 37 9 8 7 5 4 74 16 880
2022 Project management 24 41 14 10 5 4 2 69 16 460
2022 Other services to the public 36 30 12 7 5 6 4 73 13 160
2022 None of the above 35 29 10 9 7 6 5 71 18 435
2020 Client contact centre 35 36 13 4 4 4 5 77 9 105
2020 Federal regulators 21 34 16 6 11 6 5 62 20 20
2020 Compliance, inspection and enforcement 32 40 5 13 0 7 3 80 14 40
2020 Communications or public affairs 36 39 10 6 4 2 2 79 10 200
2020 Access to information and privacy 31 26 8 5 10 14 5 71 19 40
2020 Security 39 33 11 6 5 3 3 76 12 170
2020 Science and technology 41 30 5 10 5 3 5 77 17 40
2020 Legal services 30 45 4 9 4 7 1 82 14 80
2020 Administration and operations 42 33 9 6 4 3 3 80 11 665
2020 Human resources 49 27 9 6 1 6 2 82 8 235
2020 Financial management 42 30 6 7 7 5 3 79 14 240
2020 Procurement 50 22 6 6 0 6 10 85 7 65
2020 Real property 43 21 12 6 9 7 2 71 16 105
2020 Material management 34 45 16 5 0 0 0 79 5 20
2020 Information management 40 22 18 4 2 7 7 72 6 55
2020 Information technology 39 30 12 8 7 3 2 72 16 235
2020 Internal audit 47 32 15 0 0 0 5 84 0 20
2020 Evaluation 33 31 14 7 5 7 2 71 13 40
2020 Data sciences 45 26 15 7 4 2 2 74 11 55
2020 Policy 33 36 10 10 5 4 3 74 15 930
2020 Project management 29 40 10 10 3 5 3 74 15 480
2020 Other services to the public 40 31 10 7 4 5 3 77 12 180
2020 None of the above 36 32 12 8 6 4 2 73 15 485

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 5 17 20 9 12 30 6 35 33 75
2024 Intelligence analysts 10 9 31 2 6 34 9 34 13 45
2024 Federal regulators 14 6 40 0 6 34 0 31 8 15
2024 Compliance, inspection and enforcement 0 26 26 4 3 35 7 44 12 25
2024 Communications or public affairs 6 19 22 1 7 40 6 46 14 135
2024 Access to information and privacy 11 17 23 0 0 42 8 55 0 20
2024 Security 5 18 16 6 14 38 3 39 34 105
2024 Science and technology 6 16 52 5 3 18 0 27 9 30
2024 Legal services 7 4 30 3 11 38 7 20 26 40
2024 Administration and operations 9 21 20 3 3 36 7 53 11 510
2024 Human resources 8 24 18 4 2 37 6 56 12 175
2024 Financial management 11 18 19 3 4 37 8 52 14 140
2024 Procurement 10 18 28 4 2 27 11 45 9 40
2024 Real property 4 20 20 10 2 36 7 43 21 80
2024 Information management 5 11 33 5 4 31 11 28 15 40
2024 Information technology 9 14 19 6 7 40 5 42 24 190
2024 Internal audit 11 12 19 0 0 53 4 56 0 20
2024 Evaluation 8 23 16 9 7 37 0 48 26 35
2024 Data sciences 3 17 14 19 0 48 0 38 36 30
2024 Policy 6 23 20 7 5 36 3 48 20 730
2024 Project management 10 25 19 6 5 32 3 54 17 315
2024 Other services to the public 12 23 18 6 2 34 6 57 14 140
2024 None of the above 13 25 19 7 5 29 2 56 17 365
2022 Client contact centre 10 27 18 4 3 32 7 60 10 135
2022 Federal regulators 10 17 31 0 13 11 18 39 18 15
2022 Compliance, inspection and enforcement 5 20 27 4 0 34 9 44 8 35
2022 Communications or public affairs 11 23 22 5 2 32 6 54 10 220
2022 Access to information and privacy 19 26 13 0 6 33 3 70 9 30
2022 Security 6 18 21 7 5 36 6 42 20 150
2022 Science and technology 0 32 18 7 11 29 4 47 26 30
2022 Legal services 4 14 18 10 7 47 0 35 31 75
2022 Administration and operations 10 26 20 4 3 32 6 57 11 595
2022 Human resources 10 23 19 3 3 39 3 57 11 235
2022 Financial management 9 18 19 3 3 41 7 52 12 230
2022 Procurement 15 24 31 2 2 22 4 53 5 65
2022 Real property 6 24 33 3 6 25 3 41 12 120
2022 Material management 6 4 11 0 0 73 7 48 0 15
2022 Information management 12 14 30 5 10 20 9 37 21 50
2022 Information technology 11 17 24 3 5 34 7 47 14 265
2022 Internal audit 8 20 29 4 0 38 0 46 6 20
2022 Evaluation 8 25 22 0 8 37 0 52 13 45
2022 Data sciences 16 11 27 12 5 24 5 38 24 40
2022 Policy 9 24 20 5 5 35 2 53 16 880
2022 Project management 9 27 22 5 5 29 3 53 14 460
2022 Other services to the public 12 29 22 7 2 26 2 56 13 160
2022 None of the above 13 21 19 7 6 31 4 52 19 435

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Security 0 9 0 20 61 10 0 10 90 10
2024 Administration and operations 0 5 24 11 37 23 0 6 62 15
2024 Policy 0 3 13 12 59 13 0 3 81 30
2024 Project management 0 13 15 8 42 22 0 17 65 10
2024 None of the above 0 0 0 32 36 32 0 0 100 15
2022 Administration and operations 6 0 23 15 37 19 0 8 64 15
2022 Policy 4 6 7 21 45 16 0 12 79 30
2022 Project management 7 6 24 24 39 0 0 12 63 15
2020 Administration and operations 0 5 21 21 32 16 5 7 66 20
2020 Policy 0 3 9 24 53 12 0 3 87 35
2020 Project management 0 6 25 19 44 6 0 7 67 15
2020 Other services to the public 0 0 9 25 48 17 0 0 89 10
2020 None of the above 0 0 16 18 47 19 0 0 81 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 33 18 8 10 2 5 61 19 75
2024 Intelligence analysts 22 35 19 10 8 6 0 61 19 45
2024 Federal regulators 40 18 32 6 0 5 0 60 6 15
2024 Compliance, inspection and enforcement 11 13 21 18 16 4 16 30 43 25
2024 Communications or public affairs 16 28 12 16 11 8 9 53 32 135
2024 Access to information and privacy 6 41 20 4 0 16 13 67 5 20
2024 Security 15 38 11 7 18 7 3 59 29 105
2024 Science and technology 33 29 14 5 6 9 2 71 13 30
2024 Legal services 25 21 33 14 0 6 0 50 15 40
2024 Administration and operations 20 32 19 7 9 7 6 60 18 510
2024 Human resources 21 37 16 5 5 7 9 69 11 175
2024 Financial management 18 36 17 4 10 11 4 64 16 140
2024 Procurement 22 45 18 9 0 5 0 71 9 40
2024 Real property 21 24 18 14 10 10 3 52 28 80
2024 Information management 23 30 16 2 12 12 4 64 17 40
2024 Information technology 27 27 23 8 6 6 4 59 15 190
2024 Internal audit 6 27 23 30 10 4 0 35 41 20
2024 Evaluation 9 41 23 5 4 10 7 61 11 35
2024 Data sciences 19 19 21 8 12 10 11 48 25 30
2024 Policy 20 32 17 9 8 8 6 60 20 730
2024 Project management 20 27 17 12 8 9 7 56 24 315
2024 Other services to the public 29 31 11 11 6 10 4 69 19 145
2024 None of the above 22 35 12 11 10 5 4 64 23 365
2022 Client contact centre 24 28 18 7 7 11 5 62 17 135
2022 Federal regulators 26 28 29 11 0 0 6 57 12 15
2022 Compliance, inspection and enforcement 14 35 21 7 8 10 4 57 18 35
2022 Communications or public affairs 25 30 17 8 7 7 6 63 17 220
2022 Access to information and privacy 28 42 11 5 0 11 3 81 6 30
2022 Security 21 28 19 12 13 5 2 53 27 150
2022 Science and technology 22 33 14 3 10 3 15 67 16 30
2022 Legal services 25 36 15 7 2 9 5 71 11 75
2022 Administration and operations 24 31 17 9 5 7 6 64 16 595
2022 Human resources 22 34 14 8 4 10 8 68 15 235
2022 Financial management 28 30 13 5 4 10 10 72 11 230
2022 Procurement 35 31 15 3 8 6 2 72 12 65
2022 Real property 14 39 19 9 12 5 3 57 22 120
2022 Material management 17 31 19 14 4 12 4 57 21 15
2022 Information management 24 24 20 10 11 8 2 54 24 50
2022 Information technology 33 29 16 4 5 7 6 71 10 265
2022 Internal audit 27 18 22 13 0 11 9 56 16 20
2022 Evaluation 30 27 18 6 9 10 0 64 17 45
2022 Data sciences 37 31 6 9 5 4 8 78 16 40
2022 Policy 25 29 16 10 5 7 8 63 18 880
2022 Project management 22 32 16 10 5 9 6 64 18 460
2022 Other services to the public 31 27 19 8 7 5 4 63 16 160
2022 None of the above 28 31 13 10 7 5 6 66 19 435
2020 Client contact centre 24 31 22 4 5 9 5 64 10 105
2020 Federal regulators 27 50 11 6 0 6 0 82 7 20
2020 Compliance, inspection and enforcement 19 27 25 5 10 8 7 54 17 40
2020 Communications or public affairs 25 31 16 13 4 8 3 63 20 200
2020 Access to information and privacy 16 30 16 8 16 10 5 54 28 40
2020 Security 19 32 18 10 10 9 3 57 22 170
2020 Science and technology 32 35 18 5 5 0 5 70 11 40
2020 Legal services 27 45 15 8 0 5 0 76 8 80
2020 Administration and operations 28 33 15 9 4 6 6 69 14 670
2020 Human resources 28 27 18 6 2 8 11 68 10 235
2020 Financial management 36 25 16 7 6 5 6 68 15 240
2020 Procurement 35 24 17 8 0 9 6 71 9 65
2020 Real property 15 37 12 15 8 7 7 60 26 110
2020 Material management 19 56 14 6 0 0 5 79 7 20
2020 Information management 25 33 14 5 10 5 7 66 18 55
2020 Information technology 30 32 18 6 5 3 5 68 13 240
2020 Internal audit 25 48 10 0 5 5 5 83 6 20
2020 Evaluation 21 31 11 11 14 5 7 59 28 45
2020 Data sciences 39 35 10 7 4 5 0 78 12 55
2020 Policy 29 30 15 9 5 6 5 67 16 935
2020 Project management 22 34 14 11 5 7 7 66 18 480
2020 Other services to the public 26 36 15 10 5 5 3 67 17 180
2020 None of the above 30 30 15 8 7 5 6 66 17 490
2019 Client contact centre 22 31 23 11 5 3 5 57 17 75
2019 Federal regulators 19 31 35 4 6 0 6 53 10 15
2019 Compliance, inspection and enforcement 9 48 22 9 3 6 3 63 14 35
2019 Communications or public affairs 25 22 17 15 8 9 4 54 27 175
2019 Access to information and privacy 20 29 9 17 17 8 0 53 37 35
2019 Security 27 35 15 11 7 5 1 65 19 135
2019 Science and technology 22 38 19 9 7 5 0 63 17 40
2019 Legal services 25 28 15 12 10 6 4 59 25 80
2019 Administration and operations 29 30 15 9 9 5 3 65 20 555
2019 Human resources 33 27 12 9 4 10 5 70 15 205
2019 Financial management 25 31 17 9 8 7 4 62 19 200
2019 Procurement 35 36 12 4 3 6 3 79 8 60
2019 Real property 23 26 20 19 6 4 3 52 26 70
2019 Material management 8 38 37 17 0 0 0 46 17 10
2019 Information management 28 37 13 13 2 6 2 70 16 60
2019 Information technology 27 34 21 9 3 5 1 66 13 220
2019 Internal audit 20 35 13 14 0 9 9 67 18 20
2019 Evaluation 11 26 21 19 14 7 2 41 36 40
2019 Data sciences 32 25 15 8 12 4 4 62 21 25
2019 Policy 28 30 16 10 7 5 5 64 18 770
2019 Project management 24 32 13 12 11 4 4 61 25 380
2019 Other services to the public 28 29 11 11 9 5 6 64 23 150
2019 None of the above 26 34 15 11 7 3 4 65 19 440

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 46 13 7 8 2 0 72 15 75
2024 Intelligence analysts 15 52 10 7 8 3 5 73 17 45
2024 Federal regulators 30 52 6 0 12 0 0 82 12 15
2024 Compliance, inspection and enforcement 20 52 12 13 0 3 0 75 13 25
2024 Communications or public affairs 24 43 11 13 6 1 2 69 20 135
2024 Access to information and privacy 27 52 13 4 0 5 0 83 4 20
2024 Security 28 37 13 8 11 2 0 67 20 105
2024 Science and technology 12 57 9 11 8 3 0 71 20 30
2024 Legal services 18 28 17 22 5 9 0 51 30 40
2024 Administration and operations 30 39 13 9 4 3 1 73 14 510
2024 Human resources 33 37 14 6 6 1 2 72 13 175
2024 Financial management 17 41 14 10 9 8 0 63 21 140
2024 Procurement 19 49 15 11 0 6 0 72 12 40
2024 Real property 24 24 18 23 10 1 0 49 33 80
2024 Information management 21 35 7 21 8 6 2 61 32 40
2024 Information technology 22 35 19 8 9 4 3 61 19 190
2024 Internal audit 30 49 16 4 0 0 0 79 4 20
2024 Evaluation 26 49 13 4 5 0 3 77 9 35
2024 Data sciences 21 36 9 27 3 4 0 59 31 30
2024 Policy 24 44 14 10 6 2 0 69 17 730
2024 Project management 19 43 15 15 7 1 0 63 22 315
2024 Other services to the public 40 39 9 6 4 2 0 80 11 145
2024 None of the above 36 35 10 7 8 3 1 74 16 365
2022 Client contact centre 26 44 10 7 7 4 1 74 15 135
2022 Federal regulators 21 21 6 30 18 5 0 44 50 15
2022 Compliance, inspection and enforcement 33 25 21 19 0 0 3 59 19 35
2022 Communications or public affairs 24 37 14 12 8 4 2 65 21 220
2022 Access to information and privacy 47 9 19 11 6 8 0 61 18 30
2022 Security 28 34 13 13 10 2 0 63 23 150
2022 Science and technology 37 31 15 4 3 9 0 75 9 30
2022 Legal services 26 38 8 16 3 7 1 70 21 75
2022 Administration and operations 28 42 12 8 6 2 1 72 15 595
2022 Human resources 32 40 10 11 4 2 1 74 16 235
2022 Financial management 24 40 17 7 6 5 1 68 14 230
2022 Procurement 27 34 14 11 11 2 2 64 22 65
2022 Real property 18 41 20 9 8 3 2 61 18 120
2022 Material management 22 55 13 0 9 0 0 78 9 15
2022 Information management 31 32 16 11 8 0 2 64 19 50
2022 Information technology 29 30 16 12 5 6 1 64 19 265
2022 Internal audit 26 58 15 0 0 0 0 85 0 20
2022 Evaluation 29 38 18 7 7 0 2 68 14 45
2022 Data sciences 24 29 15 20 9 3 0 54 30 40
2022 Policy 24 40 12 13 7 2 1 66 21 880
2022 Project management 19 38 19 14 6 3 1 59 21 460
2022 Other services to the public 35 37 13 8 6 0 1 73 14 160
2022 None of the above 30 41 11 9 6 3 1 73 15 435
2020 Client contact centre 26 45 15 6 4 2 3 74 10 105
2020 Federal regulators 31 22 12 6 11 17 0 64 21 20
2020 Compliance, inspection and enforcement 36 42 7 7 5 3 0 81 12 40
2020 Communications or public affairs 27 40 12 14 4 3 1 69 19 200
2020 Access to information and privacy 40 34 5 8 8 5 0 78 16 40
2020 Security 29 42 10 10 5 1 2 73 16 170
2020 Science and technology 30 46 9 8 5 3 0 77 13 40
2020 Legal services 25 43 15 10 4 3 0 70 14 80
2020 Administration and operations 37 37 10 8 4 2 3 78 12 670
2020 Human resources 38 36 15 2 5 2 1 77 8 230
2020 Financial management 30 37 15 10 4 2 1 70 15 240
2020 Procurement 34 38 15 6 2 2 3 76 8 65
2020 Real property 33 32 18 7 5 4 2 69 12 105
2020 Material management 40 21 28 5 6 0 0 61 12 20
2020 Information management 21 38 13 11 5 6 5 67 19 55
2020 Information technology 28 36 16 7 5 5 2 69 14 240
2020 Internal audit 32 47 11 5 0 5 0 83 6 20
2020 Evaluation 25 40 14 17 5 0 0 65 21 45
2020 Data sciences 22 48 7 12 9 2 0 71 22 55
2020 Policy 32 40 12 10 4 2 1 74 14 935
2020 Project management 24 38 16 13 5 3 1 64 19 480
2020 Other services to the public 37 40 8 9 5 1 1 78 14 180
2020 None of the above 33 43 8 10 4 2 0 78 14 490
2019 Client contact centre 28 43 17 5 4 1 2 73 9 75
2019 Federal regulators 37 31 10 17 4 0 0 69 21 15
2019 Compliance, inspection and enforcement 52 36 7 3 0 3 0 90 3 35
2019 Communications or public affairs 30 36 7 15 10 3 0 68 25 175
2019 Access to information and privacy 27 51 11 8 3 0 0 78 11 35
2019 Security 30 36 17 11 4 2 0 67 16 135
2019 Science and technology 19 48 13 15 0 5 0 70 16 40
2019 Legal services 29 31 20 13 4 4 0 62 18 80
2019 Administration and operations 35 37 12 7 6 2 1 74 14 555
2019 Human resources 38 39 9 6 3 2 3 82 9 205
2019 Financial management 23 42 14 9 5 5 3 70 15 205
2019 Procurement 32 46 8 8 0 5 2 83 8 60
2019 Real property 24 44 13 9 7 3 0 70 17 70
2019 Material management 9 27 29 27 9 0 0 36 35 10
2019 Information management 33 30 23 7 2 5 0 67 9 55
2019 Information technology 22 40 21 7 5 4 1 66 13 220
2019 Internal audit 39 35 4 18 0 0 4 77 19 20
2019 Evaluation 26 41 5 15 0 8 6 78 17 40
2019 Data sciences 25 47 8 8 12 0 0 72 19 20
2019 Policy 34 40 12 8 3 2 1 76 11 770
2019 Project management 21 45 13 12 5 2 1 68 18 380
2019 Other services to the public 38 29 12 10 7 2 2 70 18 150
2019 None of the above 37 38 10 7 5 1 1 77 12 445

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 45 15 14 7 0 0 64 21 75
2024 Intelligence analysts 17 44 26 7 5 0 0 62 13 45
2024 Federal regulators 40 19 35 0 6 0 0 59 6 15
2024 Compliance, inspection and enforcement 18 30 25 17 3 7 0 52 21 25
2024 Communications or public affairs 16 46 19 10 5 2 1 64 16 135
2024 Access to information and privacy 9 68 16 6 0 0 0 78 6 20
2024 Security 27 35 16 8 11 2 1 64 19 105
2024 Science and technology 9 54 23 9 2 2 0 64 12 30
2024 Legal services 15 43 21 15 4 2 0 60 19 40
2024 Administration and operations 24 40 23 7 5 1 0 65 12 510
2024 Human resources 29 41 20 5 4 1 1 71 9 175
2024 Financial management 23 40 17 8 7 5 0 66 16 140
2024 Procurement 22 49 13 10 4 2 0 73 14 40
2024 Real property 14 28 23 27 7 0 0 42 34 80
2024 Information management 19 40 12 16 9 5 0 62 26 40
2024 Information technology 26 37 17 12 6 3 0 64 19 190
2024 Internal audit 24 40 36 0 0 0 0 64 0 20
2024 Evaluation 24 49 7 15 5 0 0 73 19 35
2024 Data sciences 10 39 21 25 0 4 0 52 26 30
2024 Policy 17 40 21 12 8 2 0 59 20 725
2024 Project management 17 39 24 10 8 2 0 57 18 315
2024 Other services to the public 30 46 9 10 4 1 0 77 14 140
2024 None of the above 28 38 17 8 7 2 0 67 15 365
2022 Client contact centre 22 46 19 9 3 1 0 69 12 135
2022 Federal regulators 21 10 47 10 12 0 0 31 22 15
2022 Compliance, inspection and enforcement 26 31 21 11 7 3 0 59 19 35
2022 Communications or public affairs 24 37 21 10 6 2 0 62 17 220
2022 Access to information and privacy 34 36 21 2 3 3 0 72 6 30
2022 Security 27 28 18 17 9 1 0 56 26 150
2022 Science and technology 23 40 11 12 9 6 0 66 22 25
2022 Legal services 12 50 21 9 3 5 0 65 12 75
2022 Administration and operations 25 40 21 8 5 2 0 66 13 595
2022 Human resources 29 29 22 12 5 1 1 59 18 235
2022 Financial management 25 42 20 6 5 2 0 69 11 230
2022 Procurement 29 40 11 11 5 4 0 73 16 65
2022 Real property 13 42 20 10 15 0 0 55 25 120
2022 Material management 22 48 16 0 9 5 0 74 9 15
2022 Information management 28 40 12 18 0 2 0 69 19 50
2022 Information technology 32 29 24 9 3 2 0 63 12 265
2022 Internal audit 23 66 11 0 0 0 0 89 0 20
2022 Evaluation 27 48 10 9 6 0 0 75 15 45
2022 Data sciences 23 44 16 8 6 0 3 69 14 40
2022 Policy 15 40 23 13 7 2 0 56 20 880
2022 Project management 14 41 25 13 5 1 0 56 19 460
2022 Other services to the public 22 40 20 11 5 1 0 63 16 160
2022 None of the above 23 34 20 13 9 1 0 57 22 435
2020 Client contact centre 22 50 21 4 3 0 0 72 6 105
2020 Federal regulators 16 44 17 17 6 0 0 60 23 20
2020 Compliance, inspection and enforcement 24 47 10 14 0 5 0 75 15 40
2020 Communications or public affairs 29 37 20 7 4 3 0 68 12 200
2020 Access to information and privacy 37 35 16 10 0 3 0 73 11 40
2020 Security 23 40 22 6 6 1 1 64 13 170
2020 Science and technology 47 29 16 5 3 0 0 76 8 40
2020 Legal services 25 38 32 2 1 1 0 64 4 80
2020 Administration and operations 34 39 17 6 3 1 0 73 9 670
2020 Human resources 37 36 18 4 1 4 0 76 5 230
2020 Financial management 33 38 17 6 3 2 0 72 10 235
2020 Procurement 44 35 17 2 0 3 0 81 2 65
2020 Real property 27 35 21 9 9 0 0 62 17 105
2020 Material management 30 44 26 0 0 0 0 74 0 20
2020 Information management 30 31 25 5 2 8 0 65 7 55
2020 Information technology 29 39 19 8 4 1 0 69 12 240
2020 Internal audit 33 62 5 0 0 0 0 95 0 20
2020 Evaluation 23 42 19 5 7 5 0 69 12 45
2020 Data sciences 34 31 18 11 2 4 0 68 13 55
2020 Policy 23 41 22 9 4 1 0 64 13 935
2020 Project management 19 43 25 6 5 2 0 63 11 480
2020 Other services to the public 31 38 14 9 6 2 0 71 15 175
2020 None of the above 24 43 17 10 5 1 0 68 14 485
2019 Client contact centre 20 35 25 11 2 4 2 59 14 75
2019 Federal regulators 25 37 18 13 8 0 0 61 21 15
2019 Compliance, inspection and enforcement 21 58 12 0 9 0 0 79 9 35
2019 Communications or public affairs 25 37 23 8 5 3 0 63 14 175
2019 Access to information and privacy 19 45 27 3 5 0 0 64 8 35
2019 Security 26 44 15 8 5 2 0 71 13 135
2019 Science and technology 19 55 12 7 6 0 0 75 13 40
2019 Legal services 26 33 29 6 5 1 0 60 11 80
2019 Administration and operations 33 37 17 8 4 1 0 70 12 550
2019 Human resources 30 37 22 6 2 3 1 70 8 205
2019 Financial management 22 46 20 5 3 3 0 71 9 205
2019 Procurement 27 52 11 5 2 3 0 82 7 60
2019 Real property 18 45 17 10 7 3 0 66 17 70
2019 Material management 34 19 29 18 0 0 0 53 18 10
2019 Information management 31 37 19 8 3 2 0 70 11 55
2019 Information technology 25 39 23 5 4 4 0 66 10 215
2019 Internal audit 40 34 17 4 6 0 0 74 10 20
2019 Evaluation 23 44 9 7 3 14 0 78 11 40
2019 Data sciences 28 21 32 8 7 4 0 51 16 25
2019 Policy 25 40 21 10 3 1 0 65 13 765
2019 Project management 18 41 23 11 5 1 0 60 16 375
2019 Other services to the public 25 43 17 7 6 1 1 69 13 150
2019 None of the above 25 41 20 8 5 1 0 67 13 440

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 19 29 20 13 8 2 33 36 75
2024 Intelligence analysts 10 16 17 25 16 16 0 31 49 45
2024 Federal regulators 30 16 36 6 6 6 0 50 12 15
2024 Compliance, inspection and enforcement 8 15 20 26 15 7 10 27 49 25
2024 Communications or public affairs 13 24 12 19 19 10 5 43 44 135
2024 Access to information and privacy 6 38 20 7 0 25 3 62 10 20
2024 Security 21 18 15 14 23 7 3 43 40 105
2024 Science and technology 5 18 17 16 15 29 0 34 43 30
2024 Legal services 9 15 29 22 17 8 0 26 43 40
2024 Administration and operations 14 19 19 14 20 12 2 38 39 510
2024 Human resources 24 23 14 10 14 11 4 56 28 175
2024 Financial management 13 19 19 14 18 12 5 38 39 140
2024 Procurement 17 31 15 22 3 7 4 54 29 40
2024 Real property 9 17 18 23 23 7 2 29 51 80
2024 Information management 26 12 18 17 18 4 5 41 39 40
2024 Information technology 15 19 20 13 18 13 3 40 36 190
2024 Internal audit 18 16 48 12 6 0 0 34 18 20
2024 Evaluation 9 22 26 15 9 17 3 38 29 35
2024 Data sciences 11 19 17 20 13 18 2 37 41 30
2024 Policy 9 19 18 19 20 13 2 33 46 725
2024 Project management 7 18 17 22 24 10 2 29 52 315
2024 Other services to the public 19 23 11 17 14 14 2 50 37 145
2024 None of the above 14 19 17 15 24 8 3 37 44 365
2022 Client contact centre 11 22 20 10 16 15 5 41 33 135
2022 Federal regulators 15 5 26 27 16 11 0 23 48 15
2022 Compliance, inspection and enforcement 16 15 22 7 22 14 3 38 35 35
2022 Communications or public affairs 15 22 21 15 15 10 2 42 34 220
2022 Access to information and privacy 24 30 16 5 8 14 3 65 16 30
2022 Security 19 22 12 19 18 7 3 45 41 150
2022 Science and technology 15 14 27 8 13 23 0 38 27 30
2022 Legal services 10 25 23 7 16 18 2 43 28 75
2022 Administration and operations 14 25 17 15 16 10 4 45 35 595
2022 Human resources 17 25 12 12 13 14 7 53 31 235
2022 Financial management 19 22 21 10 11 12 5 50 25 230
2022 Procurement 22 25 27 1 11 9 4 55 14 65
2022 Real property 14 21 19 15 20 7 4 39 40 120
2022 Material management 17 33 16 4 13 10 6 60 21 15
2022 Information management 18 26 15 18 17 4 2 46 38 50
2022 Information technology 18 23 17 10 14 14 3 50 30 265
2022 Internal audit 13 44 16 4 6 13 5 69 12 20
2022 Evaluation 3 29 17 17 11 17 5 40 37 45
2022 Data sciences 21 33 12 8 11 15 0 64 22 40
2022 Policy 9 17 17 19 19 15 4 32 47 880
2022 Project management 10 15 23 20 17 12 4 29 44 460
2022 Other services to the public 11 22 18 14 22 9 3 38 42 160
2022 None of the above 16 14 17 17 22 11 3 35 45 435
2020 Client contact centre 11 29 20 11 13 11 5 47 28 105
2020 Federal regulators 0 0 26 29 17 23 5 0 64 20
2020 Compliance, inspection and enforcement 12 30 10 15 16 18 0 50 38 40
2020 Communications or public affairs 13 24 22 17 11 9 3 42 33 200
2020 Access to information and privacy 28 9 18 16 16 10 3 43 36 40
2020 Security 12 28 16 19 12 12 2 46 35 170
2020 Science and technology 22 16 28 5 19 3 8 42 26 40
2020 Legal services 10 26 17 15 9 19 4 47 31 80
2020 Administration and operations 20 24 18 13 13 9 3 50 30 665
2020 Human resources 27 22 19 10 6 10 6 58 19 230
2020 Financial management 19 24 17 14 10 12 4 51 28 240
2020 Procurement 22 23 20 12 6 12 5 54 21 65
2020 Real property 21 22 16 13 17 10 2 49 33 110
2020 Material management 24 12 21 24 0 19 0 44 30 20
2020 Information management 16 19 24 9 10 18 3 45 25 55
2020 Information technology 20 22 21 13 13 8 2 47 29 240
2020 Internal audit 26 31 16 0 5 21 0 73 7 20
2020 Evaluation 16 22 16 16 14 11 5 45 36 45
2020 Data sciences 16 30 20 14 11 9 0 50 28 55
2020 Policy 12 18 20 20 15 12 3 35 41 935
2020 Project management 11 19 21 19 14 13 2 36 40 480
2020 Other services to the public 13 21 18 18 16 12 2 39 40 180
2020 None of the above 14 19 18 19 18 9 3 38 42 490
2019 Client contact centre 15 19 20 12 15 11 7 42 33 75
2019 Federal regulators 12 25 12 24 22 6 0 39 48 15
2019 Compliance, inspection and enforcement 12 15 27 19 15 12 0 30 39 35
2019 Communications or public affairs 16 14 17 16 20 14 3 36 43 175
2019 Access to information and privacy 19 12 31 14 16 8 0 34 33 35
2019 Security 12 26 24 16 11 8 4 43 30 135
2019 Science and technology 13 20 22 21 14 10 0 37 39 40
2019 Legal services 12 18 21 18 13 17 0 36 38 80
2019 Administration and operations 18 24 19 13 15 9 3 47 32 555
2019 Human resources 15 24 27 13 7 10 5 46 23 205
2019 Financial management 17 26 24 10 12 9 3 49 25 205
2019 Procurement 21 29 20 8 5 14 3 61 15 60
2019 Real property 9 22 16 16 21 12 4 37 44 70
2019 Material management 9 20 9 18 17 27 0 39 49 10
2019 Information management 9 35 18 13 7 13 5 53 25 60
2019 Information technology 10 23 22 15 13 10 7 39 34 220
2019 Internal audit 13 30 16 18 0 17 6 56 23 20
2019 Evaluation 7 32 12 5 19 20 6 53 32 40
2019 Data sciences 17 25 12 27 8 8 4 47 39 25
2019 Policy 13 20 17 20 17 10 2 37 43 770
2019 Project management 9 20 18 21 20 9 3 33 47 380
2019 Other services to the public 16 21 17 14 19 12 1 43 38 150
2019 None of the above 15 21 19 16 17 10 3 41 38 445

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 45 7 12 8 0 0 72 21 75
2024 Intelligence analysts 38 37 6 13 6 0 0 75 20 45
2024 Federal regulators 42 41 5 12 0 0 0 84 12 15
2024 Compliance, inspection and enforcement 11 71 0 15 3 0 0 83 17 25
2024 Communications or public affairs 31 51 6 10 2 0 0 82 13 135
2024 Access to information and privacy 40 33 8 14 5 0 0 73 18 20
2024 Security 22 50 5 14 8 1 0 73 22 105
2024 Science and technology 22 66 5 5 2 0 0 88 7 30
2024 Legal services 22 33 8 24 14 0 0 55 37 40
2024 Administration and operations 33 50 4 10 3 0 0 83 13 510
2024 Human resources 33 47 5 12 4 0 0 79 16 175
2024 Financial management 37 42 7 11 3 0 0 80 14 140
2024 Procurement 23 53 8 16 0 0 0 76 16 40
2024 Real property 31 44 5 13 6 0 0 76 19 80
2024 Information management 31 53 5 8 3 0 0 84 11 40
2024 Information technology 36 48 5 7 4 0 0 84 11 190
2024 Internal audit 25 61 0 14 0 0 0 86 14 20
2024 Evaluation 19 57 7 10 8 0 0 75 18 35
2024 Data sciences 31 29 15 24 0 0 0 61 24 30
2024 Policy 18 51 5 21 6 0 0 69 27 725
2024 Project management 19 56 4 15 5 0 0 75 21 315
2024 Other services to the public 22 58 2 13 5 0 0 80 18 145
2024 None of the above 14 54 4 18 9 1 0 68 28 365
2022 Client contact centre 43 45 3 9 0 0 0 88 9 135
2022 Federal regulators 28 44 22 6 0 0 0 73 6 15
2022 Compliance, inspection and enforcement 32 45 3 18 3 0 0 77 20 35
2022 Communications or public affairs 39 42 4 12 3 0 0 81 15 220
2022 Access to information and privacy 49 36 9 3 3 0 0 85 6 30
2022 Security 32 50 1 9 5 1 1 85 14 150
2022 Science and technology 36 39 0 15 10 0 0 76 24 30
2022 Legal services 20 48 7 18 7 0 0 68 25 75
2022 Administration and operations 38 47 3 9 3 0 0 85 12 595
2022 Human resources 34 49 5 8 3 0 0 83 11 235
2022 Financial management 43 43 3 8 2 0 1 87 10 230
2022 Procurement 43 48 0 6 3 0 0 91 9 65
2022 Real property 31 45 7 11 7 0 0 76 18 120
2022 Material management 30 54 0 9 7 0 0 84 16 15
2022 Information management 44 38 4 12 2 0 0 82 14 50
2022 Information technology 47 44 2 5 2 0 0 91 7 265
2022 Internal audit 33 62 0 4 0 0 0 96 4 20
2022 Evaluation 36 50 4 4 6 0 0 86 10 45
2022 Data sciences 32 54 4 10 0 0 0 86 10 40
2022 Policy 21 53 5 15 5 0 0 74 20 880
2022 Project management 25 51 5 14 4 0 0 76 18 460
2022 Other services to the public 31 43 5 12 9 0 0 74 21 160
2022 None of the above 22 50 5 16 7 0 0 72 23 435
2020 Client contact centre 43 44 7 3 3 0 0 87 6 105
2020 Federal regulators 27 62 5 5 0 0 0 89 5 20
2020 Compliance, inspection and enforcement 31 49 5 15 0 0 0 81 15 40
2020 Communications or public affairs 35 49 6 10 1 0 0 83 11 200
2020 Access to information and privacy 35 26 3 31 5 0 0 61 36 40
2020 Security 33 49 6 9 3 0 0 82 12 170
2020 Science and technology 31 54 3 5 7 0 0 86 12 40
2020 Legal services 20 52 8 17 4 0 0 72 20 80
2020 Administration and operations 36 47 4 10 2 0 0 83 12 670
2020 Human resources 33 50 4 12 1 0 0 83 13 235
2020 Financial management 43 38 5 9 5 0 0 81 14 240
2020 Procurement 46 45 2 8 0 0 0 90 8 65
2020 Real property 38 44 5 10 3 0 0 82 13 110
2020 Material management 48 22 7 16 6 0 0 71 23 20
2020 Information management 42 43 4 8 4 0 0 84 12 55
2020 Information technology 44 43 4 7 1 0 0 88 8 240
2020 Internal audit 31 47 16 5 0 0 0 78 5 20
2020 Evaluation 24 42 7 18 9 0 0 66 27 45
2020 Data sciences 27 53 7 9 4 0 0 80 13 55
2020 Policy 19 52 5 19 4 0 0 72 23 935
2020 Project management 22 50 6 19 3 0 0 73 22 480
2020 Other services to the public 27 49 8 16 1 0 0 75 17 180
2020 None of the above 23 49 6 17 5 0 0 72 22 490

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 35 9 12 14 0 1 65 26 75
2024 Intelligence analysts 37 25 7 16 14 0 0 62 31 45
2024 Federal regulators 35 24 25 11 5 0 0 59 16 15
2024 Compliance, inspection and enforcement 36 32 18 5 9 0 0 68 14 25
2024 Communications or public affairs 23 32 6 15 20 0 4 57 37 135
2024 Access to information and privacy 36 22 10 29 4 0 0 58 32 20
2024 Security 28 42 3 9 17 0 1 71 27 105
2024 Science and technology 16 60 7 10 7 0 0 76 17 30
2024 Legal services 30 17 13 13 25 2 0 47 39 40
2024 Administration and operations 32 37 10 11 10 0 1 69 21 510
2024 Human resources 32 38 11 11 6 0 1 71 18 175
2024 Financial management 33 35 10 11 10 0 1 69 21 140
2024 Procurement 20 27 15 24 10 0 3 49 35 40
2024 Real property 26 25 7 23 17 0 1 52 40 80
2024 Information management 21 53 7 6 11 0 2 76 17 40
2024 Information technology 32 29 11 14 14 0 1 61 28 190
2024 Internal audit 42 45 7 6 0 0 0 87 6 20
2024 Evaluation 27 27 5 35 5 0 2 55 41 35
2024 Data sciences 15 38 16 17 14 0 0 53 31 30
2024 Policy 18 34 9 21 18 0 1 53 39 725
2024 Project management 19 28 12 19 20 0 2 48 40 315
2024 Other services to the public 39 28 10 15 8 0 0 67 23 145
2024 None of the above 27 31 9 16 16 0 1 58 32 365
2022 Client contact centre 44 33 9 9 5 0 0 77 14 135
2022 Federal regulators 40 34 11 10 6 0 0 73 15 15
2022 Compliance, inspection and enforcement 31 45 11 2 10 0 0 76 13 35
2022 Communications or public affairs 38 36 11 8 4 0 3 76 13 220
2022 Access to information and privacy 41 39 6 5 9 0 0 80 14 30
2022 Security 38 38 4 12 7 1 1 77 19 150
2022 Science and technology 25 53 7 6 9 0 0 78 15 30
2022 Legal services 27 43 10 15 4 0 1 71 20 75
2022 Administration and operations 39 38 7 10 6 0 1 77 16 595
2022 Human resources 32 38 13 11 5 0 1 70 16 235
2022 Financial management 39 40 5 9 6 0 1 80 15 230
2022 Procurement 39 38 8 2 10 0 2 79 13 65
2022 Real property 41 40 4 9 5 0 2 82 15 120
2022 Material management 42 42 0 16 0 0 0 84 16 15
2022 Information management 50 33 3 5 7 0 2 84 13 50
2022 Information technology 45 34 6 8 6 0 1 80 14 260
2022 Internal audit 43 44 9 0 0 0 4 91 0 20
2022 Evaluation 46 37 4 6 7 0 0 83 13 45
2022 Data sciences 26 51 14 4 6 0 0 77 10 40
2022 Policy 31 36 8 14 10 0 1 67 24 880
2022 Project management 30 37 8 14 9 0 2 68 24 460
2022 Other services to the public 45 31 4 14 6 0 1 76 19 160
2022 None of the above 30 36 6 14 12 0 2 67 27 435
2020 Client contact centre 34 40 11 10 5 0 0 73 15 105
2020 Federal regulators 23 23 32 17 0 0 5 48 18 20
2020 Compliance, inspection and enforcement 29 44 7 18 2 0 0 74 19 40
2020 Communications or public affairs 31 42 12 11 4 0 1 73 15 200
2020 Access to information and privacy 43 31 10 13 3 0 0 74 16 40
2020 Security 33 40 12 13 2 0 0 72 15 170
2020 Science and technology 34 43 8 13 2 0 0 77 15 40
2020 Legal services 24 31 14 23 8 0 0 56 30 80
2020 Administration and operations 38 38 9 12 3 0 0 76 15 670
2020 Human resources 40 35 11 11 3 0 0 75 15 235
2020 Financial management 41 30 11 13 4 0 0 71 18 240
2020 Procurement 53 30 2 15 0 0 0 83 15 65
2020 Real property 37 43 6 8 4 0 2 82 12 110
2020 Material management 45 23 16 10 5 0 0 68 15 20
2020 Information management 44 33 7 15 2 0 0 77 16 55
2020 Information technology 38 37 10 11 3 0 0 76 14 240
2020 Internal audit 22 57 16 5 0 0 0 79 5 20
2020 Evaluation 22 42 11 25 0 0 0 64 25 45
2020 Data sciences 34 40 13 11 2 0 0 75 13 55
2020 Policy 22 39 11 22 5 0 1 61 28 935
2020 Project management 21 42 13 19 5 0 1 63 24 480
2020 Other services to the public 30 40 9 15 5 1 1 71 20 175
2020 None of the above 23 40 10 19 7 0 0 64 26 485
2019 Client contact centre 41 36 9 9 5 0 0 77 14 75
2019 Federal regulators 41 36 12 7 4 0 0 78 11 15
2019 Compliance, inspection and enforcement 18 52 3 18 9 0 0 70 27 35
2019 Communications or public affairs 35 33 9 14 8 0 1 69 22 175
2019 Access to information and privacy 48 43 0 3 5 0 0 92 8 35
2019 Security 32 32 9 14 13 0 0 65 27 130
2019 Science and technology 25 39 16 13 8 0 0 64 20 40
2019 Legal services 40 35 9 11 4 0 1 76 15 80
2019 Administration and operations 45 30 7 11 6 0 0 75 17 555
2019 Human resources 50 33 6 7 4 0 0 83 11 205
2019 Financial management 48 26 7 13 7 0 0 74 19 205
2019 Procurement 49 31 8 9 3 0 0 80 12 60
2019 Real property 28 36 12 8 16 0 0 64 24 70
2019 Material management 36 47 9 9 0 0 0 82 9 10
2019 Information management 39 38 5 12 7 0 0 77 18 60
2019 Information technology 32 36 11 12 8 0 0 68 20 220
2019 Internal audit 31 51 8 4 6 0 0 82 9 20
2019 Evaluation 29 47 2 16 5 0 0 76 21 40
2019 Data sciences 32 36 8 20 4 0 0 68 24 25
2019 Policy 34 36 6 14 9 0 0 70 24 770
2019 Project management 32 37 6 14 11 0 0 69 25 380
2019 Other services to the public 31 46 5 13 5 0 0 77 18 150
2019 None of the above 34 34 8 15 9 0 0 69 24 440

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 42 9 12 9 0 0 70 21 75
2024 Intelligence analysts 36 31 11 15 6 0 0 68 21 45
2024 Federal regulators 42 35 13 11 0 0 0 77 11 15
2024 Compliance, inspection and enforcement 31 33 16 16 4 0 0 64 20 25
2024 Communications or public affairs 29 43 8 13 4 0 2 74 18 135
2024 Access to information and privacy 25 45 14 16 0 0 0 70 16 20
2024 Security 34 40 10 10 4 0 2 75 14 105
2024 Science and technology 49 32 9 2 5 2 0 83 8 30
2024 Legal services 18 50 10 17 5 0 0 68 22 40
2024 Administration and operations 33 42 9 10 5 0 1 76 15 510
2024 Human resources 46 36 7 9 1 1 0 82 10 175
2024 Financial management 32 49 5 9 4 0 1 81 13 140
2024 Procurement 34 40 12 14 0 0 0 73 14 40
2024 Real property 33 37 11 9 8 3 0 72 17 80
2024 Information management 35 42 14 7 3 0 0 77 9 40
2024 Information technology 34 37 12 9 7 1 0 71 17 190
2024 Internal audit 35 45 16 4 0 0 0 80 4 20
2024 Evaluation 44 30 10 14 2 0 0 74 17 35
2024 Data sciences 40 45 6 8 0 0 0 86 8 30
2024 Policy 25 41 14 13 6 0 0 66 20 720
2024 Project management 25 41 14 13 7 0 0 66 20 315
2024 Other services to the public 38 39 7 13 3 0 0 78 15 140
2024 None of the above 31 35 11 16 7 0 0 67 22 365
2022 Client contact centre 41 42 6 5 4 1 0 84 9 135
2022 Federal regulators 45 37 5 4 10 0 0 81 14 15
2022 Compliance, inspection and enforcement 39 38 15 5 3 0 0 77 8 35
2022 Communications or public affairs 39 43 8 8 3 0 1 82 11 215
2022 Access to information and privacy 50 44 2 0 3 0 0 94 3 30
2022 Security 36 37 6 16 4 2 0 74 20 150
2022 Science and technology 18 53 10 7 12 0 0 71 19 30
2022 Legal services 33 36 16 9 5 0 0 69 15 75
2022 Administration and operations 38 40 10 7 3 0 0 79 10 590
2022 Human resources 41 40 8 7 4 0 0 81 11 235
2022 Financial management 41 42 10 7 1 0 0 83 7 230
2022 Procurement 40 41 5 6 5 2 2 84 11 65
2022 Real property 37 39 12 8 4 0 0 77 11 120
2022 Material management 24 60 5 7 4 0 0 84 11 15
2022 Information management 48 35 4 9 3 0 0 83 13 50
2022 Information technology 41 38 13 5 3 0 0 79 8 265
2022 Internal audit 38 49 0 9 0 0 4 91 9 20
2022 Evaluation 45 28 8 7 9 3 0 75 16 45
2022 Data sciences 48 48 2 3 0 0 0 96 3 40
2022 Policy 35 38 12 11 3 1 0 74 14 880
2022 Project management 31 40 15 8 5 1 0 72 13 460
2022 Other services to the public 44 34 13 2 6 0 0 78 9 160
2022 None of the above 34 37 12 9 7 1 0 72 16 435
2020 Client contact centre 41 42 9 4 4 0 0 83 8 105
2020 Federal regulators 38 13 23 22 0 0 5 53 24 20
2020 Compliance, inspection and enforcement 51 27 8 6 5 3 0 80 12 40
2020 Communications or public affairs 31 43 14 7 3 1 1 76 10 200
2020 Access to information and privacy 40 29 10 13 8 0 0 69 21 40
2020 Security 32 42 12 11 2 1 0 75 14 170
2020 Science and technology 26 56 11 8 0 0 0 81 8 40
2020 Legal services 35 38 13 10 4 0 0 73 14 80
2020 Administration and operations 41 38 10 8 2 0 0 80 10 665
2020 Human resources 40 39 9 11 1 0 0 79 12 235
2020 Financial management 42 34 11 7 5 0 0 77 12 240
2020 Procurement 52 35 9 3 0 0 0 88 3 65
2020 Real property 44 41 6 6 3 0 0 85 9 105
2020 Material management 54 22 18 6 0 0 0 76 6 20
2020 Information management 56 30 4 8 0 2 0 88 8 55
2020 Information technology 41 38 9 8 3 0 1 79 12 240
2020 Internal audit 36 31 22 10 0 0 0 68 10 20
2020 Evaluation 31 41 18 9 0 0 0 72 9 45
2020 Data sciences 44 39 4 13 0 0 0 83 13 50
2020 Policy 31 41 11 12 3 1 1 73 16 930
2020 Project management 30 42 11 14 2 0 0 73 16 480
2020 Other services to the public 33 43 9 12 1 1 0 77 14 180
2020 None of the above 32 37 13 13 4 0 0 69 17 480
2019 Client contact centre 39 34 17 7 3 0 0 73 9 75
2019 Federal regulators 35 49 6 4 0 6 0 90 4 15
2019 Compliance, inspection and enforcement 36 49 3 6 3 3 0 87 9 35
2019 Communications or public affairs 40 33 16 4 6 1 0 74 10 175
2019 Access to information and privacy 40 35 8 14 3 0 0 75 17 35
2019 Security 36 41 12 8 3 0 0 77 11 135
2019 Science and technology 38 45 9 6 2 0 0 82 9 40
2019 Legal services 32 44 11 7 4 1 0 78 11 80
2019 Administration and operations 43 36 9 9 3 0 0 79 12 555
2019 Human resources 49 33 9 7 2 0 1 83 9 200
2019 Financial management 36 44 8 7 4 0 0 80 11 200
2019 Procurement 49 42 5 3 1 0 0 91 4 60
2019 Real property 43 33 10 8 5 0 0 76 14 70
2019 Material management 35 39 26 0 0 0 0 74 0 10
2019 Information management 47 34 11 5 3 0 0 81 8 60
2019 Information technology 37 38 12 9 4 0 0 75 12 220
2019 Internal audit 45 45 4 0 6 0 0 90 6 20
2019 Evaluation 51 26 18 5 0 0 0 77 5 40
2019 Data sciences 44 41 7 7 0 0 0 85 7 25
2019 Policy 36 40 12 8 4 1 0 77 12 765
2019 Project management 31 40 14 12 3 1 0 72 15 380
2019 Other services to the public 40 35 16 6 3 0 0 75 9 150
2019 None of the above 40 34 11 11 3 0 0 75 14 440

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 27 5 12 8 0 2 75 20 75
2024 Intelligence analysts 57 22 11 10 0 0 0 79 10 45
2024 Federal regulators 65 17 13 5 0 0 0 83 5 15
2024 Compliance, inspection and enforcement 54 31 4 12 0 0 0 85 12 25
2024 Communications or public affairs 70 17 4 4 4 0 0 88 8 135
2024 Access to information and privacy 73 18 8 0 0 0 0 92 0 20
2024 Security 64 23 5 2 3 1 2 89 5 105
2024 Science and technology 27 27 10 35 2 0 0 53 37 30
2024 Legal services 70 22 0 3 5 0 0 92 8 40
2024 Administration and operations 59 27 6 6 2 0 0 86 8 510
2024 Human resources 72 20 5 2 2 0 0 92 3 175
2024 Financial management 54 29 4 8 5 0 0 83 13 140
2024 Procurement 57 25 7 9 3 0 0 82 11 40
2024 Real property 54 29 10 8 0 0 0 83 8 80
2024 Information management 62 30 2 0 6 0 0 93 6 40
2024 Information technology 49 26 7 10 7 0 1 77 17 190
2024 Internal audit 19 46 26 9 0 0 0 65 9 20
2024 Evaluation 62 19 6 10 2 0 0 81 12 35
2024 Data sciences 60 26 11 3 0 0 0 86 3 30
2024 Policy 64 22 3 7 4 0 1 86 10 730
2024 Project management 57 25 7 8 3 0 0 82 11 315
2024 Other services to the public 73 20 2 3 2 0 1 94 4 145
2024 None of the above 59 24 6 6 4 1 0 84 10 365

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 26 10 23 5 0 2 61 29 75
2024 Intelligence analysts 54 19 11 12 4 0 0 73 16 45
2024 Federal regulators 61 17 0 22 0 0 0 78 22 15
2024 Compliance, inspection and enforcement 39 30 8 8 11 0 4 72 20 25
2024 Communications or public affairs 56 23 4 9 7 1 0 80 16 135
2024 Access to information and privacy 68 16 8 0 0 0 7 91 0 20
2024 Security 52 26 8 8 3 1 2 80 12 105
2024 Science and technology 30 21 40 7 2 0 0 51 9 30
2024 Legal services 74 14 2 5 5 0 0 88 10 40
2024 Administration and operations 50 27 7 10 5 0 0 77 16 510
2024 Human resources 52 30 10 4 5 0 0 82 9 175
2024 Financial management 42 26 8 15 8 0 1 68 23 140
2024 Procurement 43 32 9 11 4 0 0 75 16 40
2024 Real property 51 30 7 8 4 0 0 81 12 80
2024 Information management 64 25 2 3 6 0 0 89 9 40
2024 Information technology 46 24 12 10 7 0 1 71 17 190
2024 Internal audit 16 54 17 9 4 0 0 70 13 20
2024 Evaluation 40 20 14 19 7 0 0 60 26 35
2024 Data sciences 49 29 11 8 0 3 0 81 8 30
2024 Policy 57 21 6 9 6 0 0 79 15 725
2024 Project management 48 27 6 13 6 0 0 76 18 315
2024 Other services to the public 66 25 4 3 2 0 1 91 5 145
2024 None of the above 48 25 9 12 6 1 0 74 17 365

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 30 4 3 0 0 0 93 3 75
2024 Intelligence analysts 69 22 6 2 2 0 0 90 4 45
2024 Federal regulators 67 5 19 0 0 0 9 79 0 15
2024 Compliance, inspection and enforcement 85 11 0 0 4 0 0 96 4 25
2024 Communications or public affairs 86 12 2 0 1 0 0 97 1 135
2024 Access to information and privacy 78 17 5 0 0 0 0 95 0 20
2024 Security 73 19 3 1 2 1 2 95 2 105
2024 Science and technology 50 10 2 6 31 0 0 61 37 30
2024 Legal services 88 5 0 0 8 0 0 92 8 40
2024 Administration and operations 80 12 3 3 2 0 0 92 5 510
2024 Human resources 85 12 1 0 1 0 0 97 1 175
2024 Financial management 70 22 5 2 1 0 1 93 3 140
2024 Procurement 69 21 4 5 2 0 0 90 7 40
2024 Real property 85 9 2 2 2 0 0 94 4 80
2024 Information management 81 13 2 2 2 0 0 94 4 40
2024 Information technology 73 12 6 2 5 0 2 87 7 190
2024 Internal audit 82 18 0 0 0 0 0 100 0 20
2024 Evaluation 62 24 9 6 0 0 0 86 6 35
2024 Data sciences 68 26 0 3 3 0 0 94 6 30
2024 Policy 79 12 3 3 2 0 1 92 5 730
2024 Project management 77 14 3 2 3 1 0 92 5 315
2024 Other services to the public 86 10 1 2 0 0 1 97 2 145
2024 None of the above 79 11 5 2 1 1 2 92 3 365
2022 Client contact centre 78 15 2 3 3 0 0 92 6 135
2022 Federal regulators 58 42 0 0 0 0 0 100 0 15
2022 Compliance, inspection and enforcement 83 10 4 0 0 0 3 96 0 35
2022 Communications or public affairs 79 14 3 2 1 0 0 93 4 220
2022 Access to information and privacy 92 8 0 0 0 0 0 100 0 30
2022 Security 71 16 3 3 3 0 3 90 6 150
2022 Science and technology 69 16 4 4 7 0 0 85 11 30
2022 Legal services 73 11 8 1 6 0 2 86 7 75
2022 Administration and operations 78 13 4 2 1 0 2 93 3 595
2022 Human resources 84 11 1 2 0 0 2 96 3 235
2022 Financial management 77 17 2 2 2 0 0 95 4 230
2022 Procurement 80 14 1 0 3 0 2 95 3 65
2022 Real property 78 15 3 0 2 0 2 94 3 120
2022 Material management 73 11 7 0 9 0 0 84 9 15
2022 Information management 78 18 0 0 2 0 2 98 2 50
2022 Information technology 76 12 4 4 2 0 1 89 6 265
2022 Internal audit 79 8 0 12 0 0 0 88 12 20
2022 Evaluation 77 10 6 0 7 0 0 87 7 45
2022 Data sciences 87 4 9 0 0 0 0 91 0 40
2022 Policy 75 13 4 4 3 0 1 89 7 880
2022 Project management 74 15 6 3 2 0 1 89 5 460
2022 Other services to the public 90 5 1 2 1 0 1 97 2 160
2022 None of the above 82 11 2 3 1 0 1 94 5 435
2019 Client contact centre 69 22 5 1 1 0 2 93 3 75
2019 Federal regulators 89 11 0 0 0 0 0 100 0 15
2019 Compliance, inspection and enforcement 75 18 3 0 0 0 3 97 0 35
2019 Communications or public affairs 81 13 2 2 2 0 0 95 4 175
2019 Access to information and privacy 81 8 3 8 0 0 0 89 8 35
2019 Security 74 16 7 1 2 0 0 90 3 135
2019 Science and technology 68 25 0 0 5 0 2 95 5 40
2019 Legal services 74 14 6 2 2 1 0 89 5 80
2019 Administration and operations 77 15 4 1 2 0 0 93 3 555
2019 Human resources 86 11 1 1 0 1 1 98 1 205
2019 Financial management 81 13 2 2 1 0 0 95 3 205
2019 Procurement 80 20 0 0 0 0 0 100 0 60
2019 Real property 77 15 7 1 0 0 0 91 1 70
2019 Material management 62 21 17 0 0 0 0 83 0 10
2019 Information management 78 13 2 4 4 0 0 91 7 55
2019 Information technology 71 14 6 3 4 0 3 87 7 220
2019 Internal audit 57 25 12 0 6 0 0 82 6 20
2019 Evaluation 83 5 2 5 5 0 0 88 9 35
2019 Data sciences 88 4 4 4 0 0 0 93 4 25
2019 Policy 78 11 4 5 2 0 1 90 6 765
2019 Project management 79 12 2 2 3 0 1 93 5 380
2019 Other services to the public 76 13 2 4 1 2 3 93 5 150
2019 None of the above 77 13 5 2 1 1 1 92 3 440

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 29 30 6 2 3 0 60 9 75
2024 Intelligence analysts 38 26 25 8 0 2 0 66 8 45
2024 Federal regulators 24 50 20 0 0 6 0 79 0 15
2024 Compliance, inspection and enforcement 20 33 31 12 0 4 0 55 12 25
2024 Communications or public affairs 42 33 17 4 2 1 0 77 6 135
2024 Access to information and privacy 44 44 11 0 0 0 0 89 0 20
2024 Security 39 30 17 5 2 7 1 75 7 105
2024 Science and technology 42 35 8 9 3 3 0 79 12 30
2024 Legal services 40 19 25 7 5 4 0 62 12 40
2024 Administration and operations 42 29 18 6 2 4 0 73 9 510
2024 Human resources 40 33 16 4 1 3 2 78 5 175
2024 Financial management 40 30 16 10 3 1 1 71 13 140
2024 Procurement 48 33 12 4 3 0 0 81 8 40
2024 Real property 49 29 16 0 1 4 0 82 1 80
2024 Information management 52 31 12 2 0 3 0 86 2 40
2024 Information technology 44 24 13 7 5 5 1 72 13 190
2024 Internal audit 25 50 16 4 6 0 0 74 10 20
2024 Evaluation 35 36 20 2 5 2 0 73 7 35
2024 Data sciences 26 34 30 8 3 0 0 60 11 30
2024 Policy 32 32 22 8 3 3 0 66 11 730
2024 Project management 34 32 21 7 3 3 0 69 10 315
2024 Other services to the public 39 30 21 3 2 4 0 72 6 145
2024 None of the above 35 30 20 6 3 4 0 69 10 365
2022 Client contact centre 44 25 17 9 4 1 1 70 13 135
2022 Federal regulators 15 41 45 0 0 0 0 55 0 15
2022 Compliance, inspection and enforcement 40 26 13 6 0 15 0 77 7 35
2022 Communications or public affairs 49 27 15 5 2 1 0 78 7 220
2022 Access to information and privacy 60 22 11 6 0 0 0 83 6 30
2022 Security 38 36 9 9 2 6 0 79 12 150
2022 Science and technology 31 31 24 10 4 0 0 62 14 30
2022 Legal services 30 32 18 8 5 7 0 67 14 75
2022 Administration and operations 46 28 18 4 2 2 0 75 7 595
2022 Human resources 49 25 18 3 1 3 0 77 4 235
2022 Financial management 50 32 11 5 1 1 1 83 6 230
2022 Procurement 55 34 9 2 0 0 0 89 2 65
2022 Real property 47 36 11 2 1 2 1 85 4 120
2022 Material management 75 20 5 0 0 0 0 95 0 15
2022 Information management 57 23 14 0 2 4 0 84 2 50
2022 Information technology 51 25 10 5 2 5 1 82 7 265
2022 Internal audit 44 15 28 9 4 0 0 59 13 20
2022 Evaluation 38 34 12 12 2 2 0 73 14 45
2022 Data sciences 51 36 5 6 0 2 0 89 6 40
2022 Policy 26 35 24 8 4 3 0 63 13 880
2022 Project management 34 32 21 8 3 2 0 67 11 460
2022 Other services to the public 39 29 18 6 1 6 0 73 8 160
2022 None of the above 32 32 20 9 3 3 1 67 13 435
2020 Client contact centre 46 21 18 10 6 0 0 66 15 105
2020 Federal regulators 18 56 0 21 5 0 0 74 26 20
2020 Compliance, inspection and enforcement 20 41 22 12 3 2 0 62 15 40
2020 Communications or public affairs 51 24 16 5 1 2 0 76 7 200
2020 Access to information and privacy 70 20 10 0 0 0 0 90 0 40
2020 Security 44 24 18 10 4 1 0 69 13 170
2020 Science and technology 52 27 15 6 0 0 0 79 6 40
2020 Legal services 37 30 16 10 1 5 0 71 12 80
2020 Administration and operations 43 28 17 6 3 2 0 73 9 670
2020 Human resources 50 30 14 3 1 1 0 81 4 235
2020 Financial management 49 28 12 6 3 2 0 78 9 240
2020 Procurement 65 21 11 3 0 0 0 86 3 65
2020 Real property 50 23 19 5 0 2 1 76 5 110
2020 Material management 66 18 6 4 0 5 0 90 4 20
2020 Information management 55 20 17 2 4 2 0 77 5 55
2020 Information technology 49 29 15 3 3 2 0 79 6 240
2020 Internal audit 42 32 20 5 0 0 0 74 5 20
2020 Evaluation 19 45 22 5 5 5 0 67 10 45
2020 Data sciences 32 37 18 7 4 2 0 71 11 55
2020 Policy 27 30 25 11 4 2 0 59 15 935
2020 Project management 35 35 20 6 3 1 0 71 9 480
2020 Other services to the public 44 27 15 7 6 2 1 72 13 180
2020 None of the above 33 30 21 9 4 2 0 66 13 490
2019 Client contact centre 27 34 21 3 2 9 2 69 7 75
2019 Federal regulators 41 40 6 6 7 0 0 81 13 15
2019 Compliance, inspection and enforcement 45 24 22 3 0 6 0 73 4 35
2019 Communications or public affairs 55 28 11 3 3 1 0 84 5 175
2019 Access to information and privacy 65 11 17 3 0 5 0 80 3 35
2019 Security 39 23 24 5 4 4 1 65 10 135
2019 Science and technology 39 40 14 8 0 0 0 79 8 40
2019 Legal services 32 35 17 12 1 4 0 69 13 80
2019 Administration and operations 47 30 14 5 2 2 0 79 7 555
2019 Human resources 50 30 15 4 0 2 0 81 4 205
2019 Financial management 39 29 20 6 3 2 0 70 9 205
2019 Procurement 55 22 20 0 2 1 2 78 2 60
2019 Real property 36 36 19 4 2 4 0 75 6 70
2019 Material management 53 39 9 0 0 0 0 91 0 10
2019 Information management 54 23 17 2 2 3 0 79 3 55
2019 Information technology 47 29 16 1 2 5 0 80 3 220
2019 Internal audit 58 34 4 0 0 4 0 96 0 20
2019 Evaluation 48 22 21 5 0 5 0 73 5 40
2019 Data sciences 47 27 22 4 0 0 0 75 4 25
2019 Policy 33 30 24 7 3 3 0 65 10 775
2019 Project management 37 32 19 8 2 3 0 71 10 380
2019 Other services to the public 34 32 20 5 1 8 1 72 7 150
2019 None of the above 38 29 18 6 2 6 1 72 8 445

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 9 91 75
2024 Compliance, inspection and enforcement 28 72 25
2024 Communications or public affairs 15 85 135
2024 Security 25 75 105
2024 Legal services 15 85 40
2024 Administration and operations 13 87 510
2024 Human resources 12 88 175
2024 Financial management 13 87 140
2024 Procurement 13 87 40
2024 Real property 18 82 80
2024 Information management 16 84 40
2024 Information technology 9 91 190
2024 Internal audit 0 100 20
2024 Policy 15 85 725
2024 Project management 14 86 315
2024 Other services to the public 14 86 145
2024 None of the above 15 85 365
2022 Client contact centre 10 90 135
2022 Compliance, inspection and enforcement 19 81 35
2022 Communications or public affairs 10 90 220
2022 Security 23 77 150
2022 Science and technology 20 80 30
2022 Legal services 6 94 75
2022 Administration and operations 12 88 595
2022 Human resources 9 91 235
2022 Financial management 11 89 230
2022 Real property 17 83 120
2022 Information management 10 90 50
2022 Information technology 9 91 265
2022 Evaluation 13 87 45
2022 Policy 12 88 880
2022 Project management 12 88 460
2022 Other services to the public 12 88 160
2022 None of the above 11 89 435
2020 Client contact centre 9 91 105
2020 Federal regulators 29 71 20
2020 Communications or public affairs 12 88 200
2020 Access to information and privacy 13 87 40
2020 Security 12 88 170
2020 Science and technology 13 87 40
2020 Library services 0 100 10
2020 Legal services 6 94 80
2020 Administration and operations 12 88 670
2020 Human resources 10 90 235
2020 Financial management 9 91 240
2020 Real property 15 85 110
2020 Information management 10 90 55
2020 Information technology 9 91 240
2020 Internal audit 0 100 20
2020 Policy 11 89 935
2020 Project management 11 89 480
2020 Other services to the public 14 86 180
2020 None of the above 11 89 490
2019 Client contact centre 12 88 75
2019 Compliance, inspection and enforcement 16 84 35
2019 Communications or public affairs 15 85 175
2019 Access to information and privacy 14 86 35
2019 Security 13 87 135
2019 Science and technology 16 84 40
2019 Legal services 13 87 80
2019 Administration and operations 15 85 555
2019 Human resources 12 88 205
2019 Financial management 13 87 205
2019 Real property 19 81 70
2019 Information management 10 90 60
2019 Information technology 9 91 220
2019 Evaluation 14 86 40
2019 Policy 11 89 770
2019 Project management 17 83 380
2019 Other services to the public 15 85 150
2019 None of the above 12 88 445

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 49 51 20
2024 Security 33 67 20
2024 Administration and operations 40 60 60
2024 Human resources 35 65 20
2024 Financial management 31 69 20
2024 Real property 52 48 15
2024 Information technology 35 65 20
2024 Policy 30 70 105
2024 Project management 25 75 40
2024 Other services to the public 33 67 20
2024 None of the above 28 72 45
2022 Client contact centre 38 62 15
2022 Communications or public affairs 45 55 25
2022 Security 64 36 35
2022 Administration and operations 36 64 75
2022 Human resources 30 70 25
2022 Financial management 39 61 25
2022 Real property 45 55 25
2022 Information technology 44 56 25
2022 Policy 38 62 105
2022 Project management 33 67 55
2022 Other services to the public 52 48 20
2022 None of the above 27 73 50
2020 Client contact centre 50 50 10
2020 Communications or public affairs 30 70 25
2020 Security 57 43 20
2020 Administration and operations 49 51 80
2020 Human resources 45 55 25
2020 Financial management 39 61 25
2020 Real property 52 48 15
2020 Information technology 34 66 20
2020 Policy 29 71 105
2020 Project management 36 64 50
2020 Other services to the public 32 68 25
2020 None of the above 43 57 50
2019 Communications or public affairs 32 68 25
2019 Security 36 64 20
2019 Administration and operations 47 53 85
2019 Human resources 57 43 25
2019 Financial management 45 55 25
2019 Real property 46 54 15
2019 Information technology 56 44 20
2019 Policy 30 70 90
2019 Project management 33 67 60
2019 None of the above 31 69 55

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 57 43 20
2024 Security 83 17 20
2024 Administration and operations 69 31 60
2024 Human resources 48 52 20
2024 Financial management 78 22 20
2024 Real property 78 22 15
2024 Information technology 72 28 20
2024 Policy 76 24 105
2024 Project management 81 19 40
2024 Other services to the public 57 43 20
2024 None of the above 82 18 45
2022 Client contact centre 69 31 15
2022 Communications or public affairs 57 43 25
2022 Security 60 40 35
2022 Administration and operations 65 35 75
2022 Human resources 72 28 25
2022 Financial management 75 25 25
2022 Real property 59 41 25
2022 Information technology 37 63 25
2022 Policy 62 38 105
2022 Project management 64 36 55
2022 Other services to the public 71 29 20
2022 None of the above 64 36 50
2020 Client contact centre 50 50 10
2020 Communications or public affairs 79 21 25
2020 Security 56 44 20
2020 Administration and operations 64 36 80
2020 Human resources 47 53 25
2020 Financial management 74 26 25
2020 Real property 62 38 15
2020 Information technology 61 39 20
2020 Policy 69 31 105
2020 Project management 70 30 50
2020 Other services to the public 73 27 25
2020 None of the above 68 32 50
2019 Communications or public affairs 78 22 25
2019 Security 75 25 20
2019 Administration and operations 64 36 85
2019 Human resources 49 51 25
2019 Financial management 66 34 25
2019 Information technology 53 47 20
2019 Policy 84 16 90
2019 Project management 66 34 60
2019 Other services to the public 67 33 20
2019 None of the above 74 26 55

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 9 91 60
2024 Policy 4 96 105
2024 Other services to the public 31 69 20
2022 Client contact centre 0 100 15
2022 Communications or public affairs 11 89 25
2022 Security 8 92 35
2022 Administration and operations 9 91 75
2022 Human resources 4 96 25
2022 Financial management 10 90 25
2022 Real property 0 100 25
2022 Information technology 11 89 25
2022 Policy 8 92 105
2022 Project management 6 94 55
2022 Other services to the public 9 91 20
2022 None of the above 9 91 50
2020 Client contact centre 0 100 10
2020 Security 0 100 20
2020 Policy 11 89 105
2020 Other services to the public 0 100 25
2019 Administration and operations 7 93 85
2019 Real property 0 100 15
2019 Policy 6 94 90
2019 None of the above 9 91 55

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 20
2024 Security 0 100 20
2024 Administration and operations 0 100 60
2024 Human resources 0 100 20
2024 Financial management 0 100 20
2024 Real property 0 100 15
2024 Policy 0 100 105
2024 Project management 0 100 40
2024 Other services to the public 0 100 20
2024 None of the above 0 100 45
2022 Client contact centre 0 100 15
2022 Communications or public affairs 0 100 25
2022 Security 0 100 35
2022 Administration and operations 0 100 75
2022 Human resources 0 100 25
2022 Financial management 0 100 25
2022 Real property 0 100 25
2022 Information technology 4 96 25
2022 Policy 0 100 105
2022 Project management 2 98 55
2022 Other services to the public 0 100 20
2022 None of the above 0 100 50
2020 Client contact centre 0 100 10
2020 Communications or public affairs 0 100 25
2020 Security 0 100 20
2020 Administration and operations 0 100 80
2020 Human resources 0 100 25
2020 Financial management 0 100 25
2020 Real property 0 100 15
2020 Information technology 0 100 20
2020 Policy 0 100 105
2020 Project management 0 100 50
2020 Other services to the public 0 100 25
2020 None of the above 0 100 50
2019 Communications or public affairs 0 100 25
2019 Security 0 100 20
2019 Legal services 0 100 10
2019 Administration and operations 0 100 85
2019 Human resources 0 100 25
2019 Financial management 0 100 25
2019 Real property 0 100 15
2019 Information technology 0 100 20
2019 Policy 0 100 90
2019 Project management 0 100 60
2019 Other services to the public 0 100 20
2019 None of the above 0 100 55

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 7 93 105
2024 Project management 0 100 40
2022 Client contact centre 0 100 15
2022 Communications or public affairs 8 92 25
2022 Security 8 92 35
2022 Administration and operations 2 98 75
2022 Human resources 9 91 25
2022 Financial management 8 92 25
2022 Real property 0 100 25
2022 Information technology 0 100 25
2022 Policy 4 96 105
2022 Project management 5 95 55
2022 Other services to the public 0 100 20
2022 None of the above 4 96 50
2020 Client contact centre 0 100 10
2020 Communications or public affairs 0 100 25
2020 Administration and operations 7 93 80
2020 Policy 5 95 105
2020 None of the above 0 100 50
2019 Real property 0 100 15
2019 Information technology 0 100 20
2019 Policy 9 91 90
2019 Other services to the public 0 100 20

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 20
2024 Security 0 100 20
2024 Administration and operations 8 92 60
2024 Financial management 0 100 20
2024 Real property 0 100 15
2024 Project management 0 100 40
2022 Client contact centre 6 94 15
2022 Communications or public affairs 4 96 25
2022 Security 2 98 35
2022 Administration and operations 1 99 75
2022 Human resources 5 95 25
2022 Financial management 5 95 25
2022 Real property 6 94 25
2022 Information technology 0 100 25
2022 Policy 9 91 105
2022 Project management 3 97 55
2022 Other services to the public 16 84 20
2022 None of the above 10 90 50
2020 Communications or public affairs 0 100 25
2020 Administration and operations 8 92 80
2020 Financial management 0 100 25
2020 Real property 0 100 15
2020 Policy 6 94 105
2020 None of the above 9 91 50
2019 Legal services 0 100 10
2019 Human resources 0 100 25
2019 Financial management 0 100 25
2019 Information technology 0 100 20
2019 Policy 6 94 90

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 20
2024 Real property 0 100 15
2022 Client contact centre 0 100 15
2022 Communications or public affairs 16 84 25
2022 Security 3 97 35
2022 Administration and operations 5 95 75
2022 Human resources 5 95 25
2022 Financial management 9 91 25
2022 Real property 15 85 25
2022 Information technology 12 88 25
2022 Policy 2 98 105
2022 Project management 10 90 55
2022 Other services to the public 0 100 20
2022 None of the above 10 90 50
2020 Communications or public affairs 0 100 25
2020 Security 0 100 20
2020 Administration and operations 9 91 80
2020 Real property 0 100 15
2020 Project management 0 100 50
2019 Communications or public affairs 0 100 25
2019 Real property 0 100 15

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 47 53 20
2024 Security 21 79 20
2024 Administration and operations 40 60 60
2024 Human resources 39 61 20
2024 Financial management 43 57 20
2024 Real property 58 42 15
2024 Information technology 56 44 20
2024 Policy 46 54 100
2024 Project management 31 69 40
2024 Other services to the public 54 46 20
2024 None of the above 38 62 45
2022 Client contact centre 16 84 15
2022 Communications or public affairs 39 61 25
2022 Security 58 42 35
2022 Administration and operations 37 63 75
2022 Human resources 33 67 25
2022 Financial management 37 63 25
2022 Real property 44 56 25
2022 Information technology 31 69 25
2022 Policy 46 54 105
2022 Project management 40 60 55
2022 Other services to the public 17 83 20
2022 None of the above 33 67 50
2020 Communications or public affairs 33 67 25
2020 Security 43 57 20
2020 Administration and operations 46 54 80
2020 Human resources 24 76 25
2020 Financial management 35 65 25
2020 Real property 55 45 15
2020 Information technology 48 52 20
2020 Policy 49 51 105
2020 Project management 31 69 50
2020 Other services to the public 34 66 25
2020 None of the above 48 52 50
2019 Communications or public affairs 29 71 25
2019 Security 43 57 20
2019 Legal services 55 45 10
2019 Administration and operations 36 64 80
2019 Human resources 28 72 25
2019 Financial management 37 63 25
2019 Real property 38 62 15
2019 Information technology 39 61 20
2019 Policy 42 58 90
2019 Project management 45 55 60
2019 Other services to the public 40 60 20
2019 None of the above 50 50 55

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 71 29 20
2024 Security 37 63 20
2024 Administration and operations 65 35 60
2024 Financial management 42 58 20
2024 Real property 35 65 15
2024 Information technology 48 52 20
2024 Policy 42 58 100
2024 Project management 50 50 40
2024 Other services to the public 38 62 20
2024 None of the above 69 31 45
2022 Client contact centre 21 79 15
2022 Communications or public affairs 29 71 25
2022 Security 27 73 35
2022 Administration and operations 41 59 75
2022 Human resources 57 43 25
2022 Financial management 52 48 25
2022 Real property 39 61 25
2022 Information technology 23 77 25
2022 Policy 37 63 105
2022 Project management 34 66 55
2022 Other services to the public 39 61 20
2022 None of the above 39 61 50
2020 Communications or public affairs 37 63 25
2020 Security 38 62 20
2020 Administration and operations 42 58 80
2020 Human resources 39 61 25
2020 Financial management 53 47 25
2020 Real property 49 51 15
2020 Information technology 37 63 20
2020 Policy 47 53 105
2020 Project management 50 50 50
2020 Other services to the public 35 65 25
2020 None of the above 43 57 50
2019 Communications or public affairs 48 52 25
2019 Security 40 60 20
2019 Administration and operations 38 62 80
2019 Financial management 59 41 25
2019 Real property 54 46 15
2019 Information technology 29 71 20
2019 Policy 41 59 90
2019 Project management 35 65 60
2019 Other services to the public 35 65 20
2019 None of the above 48 52 55

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 37 63 20
2024 Security 77 23 20
2024 Administration and operations 52 48 60
2024 Human resources 47 53 20
2024 Financial management 55 45 20
2024 Real property 41 59 15
2024 Information technology 56 44 20
2024 Policy 48 52 100
2024 Project management 47 53 40
2024 Other services to the public 34 66 20
2024 None of the above 69 31 45
2022 Client contact centre 35 65 15
2022 Communications or public affairs 51 49 25
2022 Security 52 48 35
2022 Administration and operations 46 54 75
2022 Human resources 51 49 25
2022 Financial management 43 57 25
2022 Real property 70 30 25
2022 Information technology 45 55 25
2022 Policy 42 58 105
2022 Project management 40 60 55
2022 Other services to the public 61 39 20
2022 None of the above 44 56 50
2020 Communications or public affairs 34 66 25
2020 Security 57 43 20
2020 Administration and operations 43 57 80
2020 Human resources 23 77 25
2020 Financial management 57 43 25
2020 Real property 68 32 15
2020 Information technology 62 38 20
2020 Policy 47 53 105
2020 Project management 45 55 50
2020 Other services to the public 41 59 25
2020 None of the above 54 46 50
2019 Communications or public affairs 67 33 25
2019 Security 55 45 20
2019 Legal services 55 45 10
2019 Administration and operations 47 53 80
2019 Human resources 58 42 25
2019 Financial management 37 63 25
2019 Real property 55 45 15
2019 Information technology 40 60 20
2019 Policy 47 53 90
2019 Project management 45 55 60
2019 Other services to the public 41 59 20
2019 None of the above 46 54 55

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 55 45 20
2024 Security 33 67 20
2024 Administration and operations 46 54 60
2024 Human resources 35 65 20
2024 Financial management 58 42 20
2024 Real property 39 61 15
2024 Information technology 44 56 20
2024 Policy 43 57 100
2024 Project management 46 54 40
2024 Other services to the public 43 57 20
2024 None of the above 51 49 45
2022 Client contact centre 43 57 15
2022 Communications or public affairs 45 55 25
2022 Security 47 53 35
2022 Administration and operations 44 56 75
2022 Human resources 30 70 25
2022 Financial management 55 45 25
2022 Real property 48 52 25
2022 Information technology 40 60 25
2022 Policy 50 50 105
2022 Project management 32 68 55
2022 Other services to the public 40 60 20
2022 None of the above 41 59 50
2020 Communications or public affairs 54 46 25
2020 Security 37 63 20
2020 Administration and operations 53 47 80
2020 Human resources 28 72 25
2020 Financial management 57 43 25
2020 Real property 49 51 15
2020 Information technology 52 48 20
2020 Policy 41 59 105
2020 Project management 45 55 50
2020 Other services to the public 46 54 25
2020 None of the above 49 51 50
2019 Communications or public affairs 41 59 25
2019 Security 45 55 20
2019 Legal services 46 54 10
2019 Administration and operations 45 55 80
2019 Human resources 30 70 25
2019 Financial management 51 49 25
2019 Real property 47 53 15
2019 Information technology 33 67 20
2019 Policy 39 61 90
2019 Project management 46 54 60
2019 Other services to the public 69 31 20
2019 None of the above 54 46 55

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 46 54 20
2024 Security 29 71 20
2024 Administration and operations 36 64 60
2024 Human resources 34 66 20
2024 Financial management 44 56 20
2024 Real property 43 57 15
2024 Information technology 44 56 20
2024 Policy 35 65 100
2024 Project management 34 66 40
2024 Other services to the public 46 54 20
2024 None of the above 43 57 45
2022 Client contact centre 42 58 15
2022 Communications or public affairs 31 69 25
2022 Security 39 61 35
2022 Administration and operations 37 63 75
2022 Human resources 45 55 25
2022 Financial management 46 54 25
2022 Real property 59 41 25
2022 Information technology 40 60 25
2022 Policy 40 60 105
2022 Project management 29 71 55
2022 Other services to the public 28 72 20
2022 None of the above 32 68 50
2020 Communications or public affairs 37 63 25
2020 Security 33 67 20
2020 Administration and operations 38 62 80
2020 Human resources 19 81 25
2020 Financial management 44 56 25
2020 Real property 44 56 15
2020 Information technology 43 57 20
2020 Policy 37 63 105
2020 Project management 46 54 50
2020 Other services to the public 37 63 25
2020 None of the above 40 60 50
2019 Communications or public affairs 29 71 25
2019 Security 45 55 20
2019 Administration and operations 20 80 80
2019 Human resources 39 61 25
2019 Financial management 30 70 25
2019 Real property 47 53 15
2019 Policy 41 59 90
2019 Project management 28 72 60
2019 Other services to the public 31 69 20
2019 None of the above 33 67 55

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 70 30 20
2024 Security 31 69 20
2024 Administration and operations 53 47 60
2024 Human resources 53 47 20
2024 Financial management 87 13 20
2024 Real property 54 46 15
2024 Information technology 38 62 20
2024 Policy 55 45 100
2024 Project management 52 48 40
2024 Other services to the public 60 40 20
2024 None of the above 46 54 45
2022 Client contact centre 47 53 15
2022 Communications or public affairs 60 40 25
2022 Security 52 48 35
2022 Administration and operations 52 48 75
2022 Human resources 42 58 25
2022 Financial management 61 39 25
2022 Real property 58 42 25
2022 Information technology 51 49 25
2022 Policy 50 50 105
2022 Project management 46 54 55
2022 Other services to the public 58 42 20
2022 None of the above 54 46 50
2020 Client contact centre 50 50 10
2020 Communications or public affairs 54 46 25
2020 Security 47 53 20
2020 Administration and operations 48 52 80
2020 Human resources 49 51 25
2020 Financial management 78 22 25
2020 Real property 36 64 15
2020 Information technology 53 47 20
2020 Policy 52 48 105
2020 Project management 45 55 50
2020 Other services to the public 63 37 25
2020 None of the above 43 57 50
2019 Communications or public affairs 75 25 25
2019 Security 39 61 20
2019 Legal services 55 45 10
2019 Administration and operations 54 46 80
2019 Human resources 34 66 25
2019 Financial management 66 34 25
2019 Information technology 56 44 20
2019 Policy 46 54 90
2019 Project management 54 46 60
2019 Other services to the public 61 39 20
2019 None of the above 60 40 55

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 55 45 20
2024 Security 67 33 20
2024 Administration and operations 41 59 60
2024 Human resources 41 59 20
2024 Financial management 54 46 20
2024 Information technology 38 62 20
2024 Policy 34 66 100
2024 Project management 18 82 40
2024 Other services to the public 42 58 20
2024 None of the above 40 60 45
2022 Client contact centre 7 93 15
2022 Communications or public affairs 26 74 25
2022 Security 42 58 35
2022 Administration and operations 36 64 75
2022 Human resources 29 71 25
2022 Financial management 41 59 25
2022 Real property 40 60 25
2022 Information technology 31 69 25
2022 Policy 32 68 105
2022 Project management 27 73 55
2022 Other services to the public 29 71 20
2022 None of the above 27 73 50
2020 Communications or public affairs 36 64 25
2020 Security 42 58 20
2020 Administration and operations 39 61 80
2020 Human resources 31 69 25
2020 Financial management 40 60 25
2020 Information technology 47 53 20
2020 Policy 36 64 105
2020 Project management 27 73 50
2020 Other services to the public 45 55 25
2020 None of the above 32 68 50
2019 Communications or public affairs 41 59 25
2019 Security 44 56 20
2019 Administration and operations 24 76 80
2019 Human resources 16 84 25
2019 Financial management 45 55 25
2019 Information technology 33 67 20
2019 Policy 32 68 90
2019 Project management 34 66 60
2019 Other services to the public 41 59 20
2019 None of the above 30 70 55

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 20
2024 Security 0 100 20
2024 Administration and operations 0 100 60
2024 Human resources 0 100 20
2024 Real property 0 100 15
2024 Project management 0 100 40
2024 Other services to the public 0 100 20
2024 None of the above 0 100 45
2022 Client contact centre 0 100 15
2022 Communications or public affairs 0 100 25
2022 Security 9 91 35
2022 Administration and operations 0 100 75
2022 Human resources 0 100 25
2022 Financial management 0 100 25
2022 Real property 5 95 25
2022 Information technology 0 100 25
2022 Policy 1 99 105
2022 Project management 0 100 55
2022 Other services to the public 0 100 20
2022 None of the above 0 100 50
2020 Client contact centre 0 100 10
2020 Communications or public affairs 0 100 25
2020 Security 0 100 20
2020 Human resources 0 100 25
2020 Real property 0 100 15
2020 Information technology 0 100 20
2020 Other services to the public 0 100 25
2019 Communications or public affairs 0 100 25
2019 Security 0 100 20
2019 Legal services 0 100 10
2019 Administration and operations 0 100 80
2019 Human resources 0 100 25
2019 Real property 0 100 15
2019 Information technology 0 100 20
2019 Policy 0 100 90
2019 Other services to the public 0 100 20
2019 None of the above 0 100 55

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 20
2024 Financial management 30 70 20
2024 Information technology 0 100 20
2024 Policy 9 91 100
2022 Client contact centre 0 100 15
2022 Communications or public affairs 0 100 25
2022 Security 10 90 35
2022 Administration and operations 3 97 75
2022 Human resources 0 100 25
2022 Financial management 8 92 25
2022 Real property 0 100 25
2022 Information technology 0 100 25
2022 Policy 7 93 105
2022 Project management 7 93 55
2022 Other services to the public 16 84 20
2022 None of the above 11 89 50
2020 Communications or public affairs 0 100 25
2020 Administration and operations 8 92 80
2020 Real property 0 100 15
2020 Policy 6 94 105
2020 Project management 10 90 50
2019 Administration and operations 10 90 80
2019 Human resources 0 100 25
2019 Policy 14 86 90
2019 Project management 15 85 60
2019 Other services to the public 0 100 20

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 20 80 60
2024 Policy 14 86 100
2024 Other services to the public 25 75 20
2024 None of the above 12 88 45
2022 Client contact centre 6 94 15
2022 Communications or public affairs 4 96 25
2022 Security 15 85 35
2022 Administration and operations 10 90 75
2022 Human resources 12 88 25
2022 Financial management 8 92 25
2022 Real property 0 100 25
2022 Information technology 7 93 25
2022 Policy 11 89 105
2022 Project management 9 91 55
2022 Other services to the public 0 100 20
2022 None of the above 8 92 50
2020 Communications or public affairs 0 100 25
2020 Administration and operations 16 84 80
2020 Financial management 22 78 25
2020 Policy 17 83 105
2020 Project management 12 88 50
2020 None of the above 16 84 50
2019 Administration and operations 13 87 80
2019 Financial management 26 74 25
2019 Information technology 24 76 20
2019 Policy 10 90 90
2019 Project management 10 90 60
2019 None of the above 22 78 55

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 46 54 20
2024 Security 44 56 20
2024 Administration and operations 56 44 60
2024 Human resources 40 60 20
2024 Financial management 56 44 20
2024 Real property 41 59 15
2024 Information technology 54 46 20
2024 Policy 62 38 100
2024 Project management 48 52 40
2024 Other services to the public 47 53 20
2024 None of the above 49 51 45
2022 Client contact centre 56 44 15
2022 Communications or public affairs 53 47 25
2022 Security 50 50 35
2022 Administration and operations 52 48 75
2022 Human resources 61 39 25
2022 Financial management 55 45 25
2022 Real property 66 34 25
2022 Information technology 49 51 25
2022 Policy 45 55 105
2022 Project management 32 68 55
2022 Other services to the public 53 47 20
2022 None of the above 44 56 50
2020 Communications or public affairs 66 34 25
2020 Security 65 35 20
2020 Administration and operations 53 47 80
2020 Human resources 32 68 25
2020 Financial management 66 34 25
2020 Real property 60 40 15
2020 Information technology 56 44 20
2020 Policy 46 54 105
2020 Project management 56 44 50
2020 Other services to the public 45 55 25
2020 None of the above 55 45 50
2019 Communications or public affairs 63 37 25
2019 Security 58 42 20
2019 Administration and operations 47 53 80
2019 Human resources 36 64 25
2019 Financial management 44 56 25
2019 Real property 55 45 15
2019 Information technology 39 61 20
2019 Policy 50 50 90
2019 Project management 37 63 60
2019 Other services to the public 49 51 20
2019 None of the above 61 39 55

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 27 73 20
2024 Administration and operations 20 80 60
2024 Human resources 26 74 20
2024 Financial management 29 71 20
2024 Information technology 28 72 20
2024 Policy 18 82 100
2024 Project management 17 83 40
2024 Other services to the public 36 64 20
2024 None of the above 19 81 45
2022 Client contact centre 6 94 15
2022 Communications or public affairs 16 84 25
2022 Security 36 64 35
2022 Administration and operations 16 84 75
2022 Human resources 4 96 25
2022 Financial management 15 85 25
2022 Real property 20 80 25
2022 Information technology 14 86 25
2022 Policy 20 80 105
2022 Project management 39 61 55
2022 Other services to the public 23 77 20
2022 None of the above 14 86 50
2020 Administration and operations 33 67 80
2020 Financial management 30 70 25
2020 Real property 38 62 15
2020 Policy 27 73 105
2020 Project management 14 86 50
2020 None of the above 21 79 50
2019 Legal services 46 54 10
2019 Administration and operations 24 76 80
2019 Human resources 19 81 25
2019 Financial management 29 71 25
2019 Policy 28 72 90
2019 Project management 27 73 60
2019 Other services to the public 32 68 20
2019 None of the above 29 71 55

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 28 72 20
2024 Administration and operations 18 82 60
2024 Human resources 37 63 20
2024 Policy 16 84 100
2024 Project management 24 76 40
2024 None of the above 33 67 45
2022 Client contact centre 20 80 15
2022 Communications or public affairs 22 78 25
2022 Security 22 78 35
2022 Administration and operations 23 77 75
2022 Human resources 21 79 25
2022 Financial management 13 87 25
2022 Real property 13 87 25
2022 Information technology 21 79 25
2022 Policy 15 85 105
2022 Project management 8 92 55
2022 Other services to the public 14 86 20
2022 None of the above 11 89 50
2020 Communications or public affairs 25 75 25
2020 Administration and operations 23 77 80
2020 Policy 18 82 105
2020 Project management 16 84 50
2020 None of the above 13 87 50
2019 Administration and operations 19 81 80
2019 Human resources 17 83 25
2019 Information technology 24 76 20
2019 Policy 18 82 90
2019 Project management 10 90 60
2019 Other services to the public 23 77 20
2019 None of the above 11 89 55

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 76 24 20
2024 Security 84 16 20
2024 Administration and operations 54 46 60
2024 Human resources 38 62 20
2024 Financial management 63 37 20
2024 Real property 70 30 15
2024 Information technology 49 51 20
2024 Policy 49 51 105
2024 Project management 54 46 40
2024 Other services to the public 54 46 20
2024 None of the above 55 45 45
2022 Client contact centre 64 36 15
2022 Communications or public affairs 75 25 25
2022 Security 62 38 35
2022 Administration and operations 44 56 75
2022 Human resources 44 56 25
2022 Financial management 57 43 25
2022 Real property 66 34 25
2022 Information technology 50 50 25
2022 Policy 45 55 105
2022 Project management 42 58 55
2022 Other services to the public 37 63 20
2022 None of the above 44 56 50
2020 Communications or public affairs 51 49 25
2020 Security 47 53 20
2020 Administration and operations 53 47 80
2020 Human resources 52 48 25
2020 Financial management 48 52 25
2020 Real property 64 36 15
2020 Information technology 43 57 20
2020 Policy 59 41 105
2020 Project management 60 40 50
2020 Other services to the public 53 47 25
2020 None of the above 44 56 50
2019 Communications or public affairs 47 53 25
2019 Security 54 46 20
2019 Administration and operations 36 64 80
2019 Human resources 60 40 25
2019 Financial management 43 57 25
2019 Real property 54 46 15
2019 Information technology 46 54 20
2019 Policy 58 42 90
2019 Project management 48 52 60
2019 Other services to the public 55 45 20
2019 None of the above 50 50 55

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 32 68 20
2024 Security 28 72 20
2024 Administration and operations 31 69 60
2024 Financial management 27 73 20
2024 Information technology 33 67 20
2024 Policy 19 81 105
2024 Project management 35 65 40
2024 Other services to the public 27 73 20
2024 None of the above 41 59 45
2022 Client contact centre 33 67 15
2022 Communications or public affairs 36 64 25
2022 Security 25 75 35
2022 Administration and operations 27 73 75
2022 Human resources 10 90 25
2022 Financial management 37 63 25
2022 Real property 22 78 25
2022 Information technology 24 76 25
2022 Policy 31 69 105
2022 Project management 35 65 55
2022 Other services to the public 17 83 20
2022 None of the above 18 82 50
2020 Communications or public affairs 34 66 25
2020 Security 28 72 20
2020 Administration and operations 24 76 80
2020 Human resources 20 80 25
2020 Financial management 30 70 25
2020 Real property 38 62 15
2020 Policy 31 69 105
2020 Project management 31 69 50
2020 Other services to the public 27 73 25
2020 None of the above 31 69 50
2019 Communications or public affairs 21 79 25
2019 Administration and operations 29 71 80
2019 Human resources 24 76 25
2019 Real property 39 61 15
2019 Information technology 27 73 20
2019 Policy 23 77 90
2019 Project management 27 73 60
2019 Other services to the public 33 67 20
2019 None of the above 29 71 55

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 30 70 20
2024 Security 18 82 20
2024 Administration and operations 21 79 60
2024 Policy 16 84 105
2024 None of the above 26 74 45
2022 Client contact centre 15 85 15
2022 Communications or public affairs 17 83 25
2022 Security 22 78 35
2022 Administration and operations 18 82 75
2022 Human resources 5 95 25
2022 Financial management 19 81 25
2022 Real property 17 83 25
2022 Information technology 16 84 25
2022 Policy 17 83 105
2022 Project management 14 86 55
2022 Other services to the public 4 96 20
2022 None of the above 17 83 50
2020 Administration and operations 11 89 80
2020 Financial management 0 100 25
2020 Policy 16 84 105
2020 Project management 19 81 50
2020 None of the above 14 86 50
2019 Administration and operations 12 88 80
2019 Human resources 0 100 25
2019 Policy 24 76 90
2019 Project management 14 86 60

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 22 78 20
2024 Human resources 0 100 20
2024 Financial management 28 72 20
2024 Information technology 34 66 20
2024 Policy 12 88 105
2024 None of the above 15 85 45
2022 Client contact centre 20 80 15
2022 Communications or public affairs 23 77 25
2022 Security 5 95 35
2022 Administration and operations 13 87 75
2022 Human resources 4 96 25
2022 Financial management 39 61 25
2022 Real property 34 66 25
2022 Information technology 13 87 25
2022 Policy 10 90 105
2022 Project management 11 89 55
2022 Other services to the public 0 100 20
2022 None of the above 9 91 50
2020 Client contact centre 0 100 10
2020 Administration and operations 10 90 80
2020 Financial management 30 70 25
2020 Policy 15 85 105
2020 Project management 12 88 50
2020 Other services to the public 19 81 25
2020 None of the above 18 82 50
2019 Security 34 66 20
2019 Administration and operations 14 86 80
2019 Policy 12 88 90
2019 Project management 8 92 60
2019 None of the above 9 91 55

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 24 76 20
2024 Administration and operations 12 88 60
2024 Policy 10 90 105
2024 None of the above 24 76 45
2022 Client contact centre 6 94 15
2022 Communications or public affairs 11 89 25
2022 Security 11 89 35
2022 Administration and operations 8 92 75
2022 Human resources 7 93 25
2022 Financial management 14 86 25
2022 Real property 11 89 25
2022 Information technology 16 84 25
2022 Policy 9 91 105
2022 Project management 9 91 55
2022 Other services to the public 0 100 20
2022 None of the above 2 98 50
2020 Administration and operations 14 86 80
2020 Financial management 22 78 25
2020 Policy 18 82 105
2019 Administration and operations 10 90 80
2019 Policy 14 86 90
2019 Project management 16 84 60

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 20
2024 Project management 0 100 40
2022 Client contact centre 7 93 15
2022 Communications or public affairs 0 100 25
2022 Security 3 97 35
2022 Administration and operations 6 94 75
2022 Human resources 0 100 25
2022 Financial management 12 88 25
2022 Real property 18 82 25
2022 Information technology 5 95 25
2022 Policy 7 93 105
2022 Project management 4 96 55
2022 Other services to the public 6 94 20
2022 None of the above 7 93 50
2020 Client contact centre 0 100 10
2020 Information technology 0 100 20
2020 Policy 7 93 105
2019 Communications or public affairs 0 100 25
2019 Security 0 100 20
2019 Legal services 0 100 10
2019 Administration and operations 7 93 80
2019 Real property 0 100 15
2019 None of the above 0 100 55

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 16 84 60
2024 Real property 0 100 15
2024 Policy 7 93 105
2024 Project management 12 88 40
2024 None of the above 24 76 45
2022 Client contact centre 8 92 15
2022 Communications or public affairs 4 96 25
2022 Security 8 92 35
2022 Administration and operations 15 85 75
2022 Human resources 4 96 25
2022 Financial management 15 85 25
2022 Real property 12 88 25
2022 Information technology 8 92 25
2022 Policy 6 94 105
2022 Project management 14 86 55
2022 Other services to the public 18 82 20
2022 None of the above 8 92 50
2020 Client contact centre 0 100 10
2020 Administration and operations 10 90 80
2020 Information technology 0 100 20
2020 Policy 18 82 105
2020 Project management 14 86 50
2020 None of the above 13 87 50
2019 Administration and operations 9 91 80
2019 Information technology 29 71 20
2019 Policy 12 88 90
2019 Project management 14 86 60
2019 None of the above 9 91 55

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 12 88 60
2024 Information technology 0 100 20
2024 Policy 16 84 105
2022 Client contact centre 20 80 15
2022 Communications or public affairs 13 87 25
2022 Security 8 92 35
2022 Administration and operations 19 81 75
2022 Human resources 19 81 25
2022 Financial management 3 97 25
2022 Real property 18 82 25
2022 Information technology 17 83 25
2022 Policy 8 92 105
2022 Project management 11 89 55
2022 Other services to the public 13 87 20
2022 None of the above 10 90 50
2020 Administration and operations 10 90 80
2020 Human resources 23 77 25
2020 Information technology 23 77 20
2020 Policy 15 85 105
2020 Project management 16 84 50
2019 Legal services 0 100 10
2019 Administration and operations 18 82 80
2019 Policy 18 82 90
2019 Project management 9 91 60
2019 Other services to the public 31 69 20
2019 None of the above 18 82 55

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 23 77 60
2024 Human resources 45 55 20
2024 Financial management 37 63 20
2024 Policy 29 71 105
2024 Project management 29 71 40
2024 Other services to the public 24 76 20
2024 None of the above 12 88 45
2022 Client contact centre 21 79 15
2022 Communications or public affairs 12 88 25
2022 Security 33 67 35
2022 Administration and operations 32 68 75
2022 Human resources 42 58 25
2022 Financial management 20 80 25
2022 Real property 14 86 25
2022 Information technology 29 71 25
2022 Policy 34 66 105
2022 Project management 26 74 55
2022 Other services to the public 35 65 20
2022 None of the above 37 63 50
2020 Client contact centre 50 50 10
2020 Communications or public affairs 24 76 25
2020 Security 33 67 20
2020 Administration and operations 24 76 80
2020 Human resources 20 80 25
2020 Financial management 29 71 25
2020 Information technology 38 62 20
2020 Policy 20 80 105
2020 Project management 20 80 50
2020 Other services to the public 28 72 25
2020 None of the above 35 65 50
2019 Communications or public affairs 38 62 25
2019 Administration and operations 29 71 80
2019 Human resources 29 71 25
2019 Financial management 38 62 25
2019 Information technology 30 70 20
2019 Policy 23 77 90
2019 Project management 31 69 60
2019 Other services to the public 22 78 20
2019 None of the above 28 72 55

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 12 88 55
2024 Human resources 0 100 20
2024 Real property 0 100 15
2022 Client contact centre 32 68 15
2022 Communications or public affairs 16 84 25
2022 Security 12 88 30
2022 Administration and operations 9 91 70
2022 Human resources 13 87 25
2022 Financial management 16 84 25
2022 Real property 0 100 20
2022 Information technology 0 100 25
2022 Policy 5 95 95
2022 Project management 11 89 55
2022 Other services to the public 9 91 20
2022 None of the above 2 98 45
2020 Policy 11 89 100
2019 Security 0 100 20
2019 Real property 0 100 15

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 16 84 55
2024 Policy 16 84 100
2024 Project management 24 76 40
2024 None of the above 9 91 40
2022 Client contact centre 8 92 15
2022 Communications or public affairs 31 69 25
2022 Security 20 80 30
2022 Administration and operations 27 73 70
2022 Human resources 15 85 25
2022 Financial management 17 83 25
2022 Real property 5 95 20
2022 Information technology 29 71 25
2022 Policy 25 75 95
2022 Project management 22 78 55
2022 Other services to the public 22 78 20
2022 None of the above 17 83 45
2020 Policy 26 74 100
2019 Administration and operations 24 76 75
2019 None of the above 29 71 55

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 20
2024 Administration and operations 16 84 55
2024 Policy 4 96 100
2022 Client contact centre 7 93 15
2022 Communications or public affairs 0 100 25
2022 Security 3 97 30
2022 Administration and operations 10 90 70
2022 Human resources 13 87 25
2022 Financial management 9 91 25
2022 Real property 0 100 20
2022 Information technology 8 92 25
2022 Policy 7 93 95
2022 Project management 2 98 55
2022 Other services to the public 0 100 20
2022 None of the above 0 100 45
2020 Policy 6 94 100
2019 Security 0 100 20
2019 Administration and operations 15 85 75
2019 Real property 0 100 15

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 20
2024 Real property 0 100 15
2024 Policy 4 96 100
2022 Client contact centre 22 78 15
2022 Communications or public affairs 0 100 25
2022 Security 3 97 30
2022 Administration and operations 7 93 70
2022 Human resources 8 92 25
2022 Financial management 0 100 25
2022 Real property 0 100 20
2022 Information technology 0 100 25
2022 Policy 5 95 95
2022 Project management 13 87 55
2022 Other services to the public 14 86 20
2022 None of the above 4 96 45
2020 Information technology 0 100 20
2019 Security 0 100 20
2019 Real property 0 100 15

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 27 73 20
2024 Administration and operations 13 87 55
2024 Human resources 0 100 20
2024 Real property 0 100 15
2024 Policy 6 94 100
2024 Other services to the public 0 100 15
2022 Client contact centre 24 76 15
2022 Communications or public affairs 15 85 25
2022 Security 21 79 30
2022 Administration and operations 12 88 70
2022 Human resources 13 87 25
2022 Financial management 7 93 25
2022 Real property 15 85 20
2022 Information technology 9 91 25
2022 Policy 8 92 95
2022 Project management 9 91 55
2022 Other services to the public 24 76 20
2022 None of the above 4 96 45
2020 Policy 6 94 100
2019 Administration and operations 8 92 75

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 9 91 100
2024 Project management 22 78 40
2022 Client contact centre 0 100 15
2022 Communications or public affairs 4 96 25
2022 Security 13 87 30
2022 Administration and operations 12 88 70
2022 Human resources 4 96 25
2022 Financial management 20 80 25
2022 Real property 16 84 20
2022 Information technology 7 93 25
2022 Policy 8 92 95
2022 Project management 9 91 55
2022 Other services to the public 10 90 20
2022 None of the above 8 92 45
2020 Information technology 0 100 20
2020 Policy 12 88 100
2019 Security 0 100 20
2019 Administration and operations 9 91 75
2019 None of the above 12 88 55

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 12 88 55
2024 Information technology 0 100 15
2024 Policy 26 74 100
2022 Client contact centre 22 78 15
2022 Communications or public affairs 13 87 25
2022 Security 12 88 30
2022 Administration and operations 9 91 70
2022 Human resources 21 79 25
2022 Financial management 25 75 25
2022 Real property 5 95 20
2022 Information technology 16 84 25
2022 Policy 14 86 95
2022 Project management 11 89 55
2022 Other services to the public 0 100 20
2022 None of the above 9 91 45
2020 Policy 19 81 100
2019 Communications or public affairs 18 82 25
2019 Administration and operations 16 84 75
2019 None of the above 10 90 55

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 15
2024 Administration and operations 10 90 55
2024 Information technology 0 100 15
2024 Policy 9 91 100
2022 Client contact centre 14 86 15
2022 Communications or public affairs 18 82 25
2022 Security 12 88 30
2022 Administration and operations 12 88 70
2022 Human resources 13 87 25
2022 Financial management 14 86 25
2022 Real property 17 83 20
2022 Information technology 10 90 25
2022 Policy 17 83 95
2022 Project management 9 91 55
2022 Other services to the public 25 75 20
2022 None of the above 8 92 45
2020 Policy 12 88 100
2019 Communications or public affairs 23 77 25
2019 Administration and operations 12 88 75
2019 Real property 0 100 15
2019 None of the above 12 88 55

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 11 89 55
2024 Policy 13 87 100
2024 Project management 13 87 40
2022 Client contact centre 14 86 15
2022 Communications or public affairs 18 82 25
2022 Security 3 97 30
2022 Administration and operations 10 90 70
2022 Human resources 28 72 25
2022 Financial management 24 76 25
2022 Real property 29 71 20
2022 Information technology 3 97 25
2022 Policy 8 92 95
2022 Project management 8 92 55
2022 Other services to the public 5 95 20
2022 None of the above 6 94 45
2020 Policy 13 87 100
2019 Administration and operations 10 90 75
2019 Real property 0 100 15
2019 None of the above 13 87 55

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 33 67 20
2024 Security 21 79 15
2024 Administration and operations 35 65 55
2024 Financial management 36 64 15
2024 Real property 50 50 15
2024 Policy 46 54 100
2024 Project management 62 38 40
2024 Other services to the public 32 68 15
2024 None of the above 54 46 40
2022 Client contact centre 14 86 15
2022 Communications or public affairs 21 79 25
2022 Security 39 61 30
2022 Administration and operations 41 59 70
2022 Human resources 14 86 25
2022 Financial management 33 67 25
2022 Real property 59 41 20
2022 Information technology 28 72 25
2022 Policy 35 65 95
2022 Project management 39 61 55
2022 Other services to the public 53 47 20
2022 None of the above 34 66 45
2020 Information technology 33 67 20
2020 Policy 45 55 100
2019 Communications or public affairs 30 70 25
2019 Legal services 46 54 10
2019 Administration and operations 38 62 75
2019 Real property 61 39 15
2019 None of the above 48 52 55

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 28 72 20
2024 Administration and operations 18 82 55
2024 Human resources 0 100 20
2024 Policy 13 87 100
2024 Project management 12 88 40
2024 None of the above 23 77 40
2022 Client contact centre 15 85 15
2022 Communications or public affairs 14 86 25
2022 Security 19 81 30
2022 Administration and operations 11 89 70
2022 Human resources 16 84 25
2022 Financial management 17 83 25
2022 Real property 28 72 20
2022 Information technology 12 88 25
2022 Policy 10 90 95
2022 Project management 13 87 55
2022 Other services to the public 10 90 20
2022 None of the above 2 98 45
2020 Policy 13 87 100
2019 Communications or public affairs 26 74 25
2019 Legal services 0 100 10
2019 Administration and operations 13 87 75
2019 None of the above 9 91 55

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 30 70 20
2024 Security 23 77 15
2024 Administration and operations 47 53 55
2024 Human resources 31 69 20
2024 Financial management 50 50 15
2024 Real property 75 25 15
2024 Information technology 40 60 15
2024 Policy 63 37 100
2024 Project management 68 32 40
2024 Other services to the public 38 62 15
2024 None of the above 65 35 40
2022 Client contact centre 39 61 15
2022 Communications or public affairs 43 57 25
2022 Security 59 41 30
2022 Administration and operations 52 48 70
2022 Human resources 58 42 25
2022 Financial management 68 32 25
2022 Real property 58 42 20
2022 Information technology 49 51 25
2022 Policy 59 41 95
2022 Project management 45 55 55
2022 Other services to the public 56 44 20
2022 None of the above 50 50 45
2020 Information technology 62 38 20
2020 Policy 58 42 100
2019 Communications or public affairs 44 56 25
2019 Security 44 56 20
2019 Administration and operations 47 53 75
2019 None of the above 72 28 55

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 15
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Information technology 0 100 15
2024 Policy 0 100 100
2022 Client contact centre 7 93 15
2022 Communications or public affairs 0 100 25
2022 Security 0 100 30
2022 Administration and operations 0 100 70
2022 Human resources 4 96 25
2022 Financial management 0 100 25
2022 Real property 0 100 20
2022 Information technology 0 100 25
2022 Policy 1 99 95
2022 Project management 2 98 55
2022 Other services to the public 0 100 20
2022 None of the above 2 98 45
2020 Client contact centre 0 100 10
2020 Information technology 0 100 20
2019 Security 0 100 20
2019 Legal services 0 100 10
2019 Real property 0 100 15

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 50 50 20
2024 Security 87 13 15
2024 Administration and operations 59 41 55
2024 Human resources 40 60 20
2024 Real property 58 42 15
2024 Information technology 67 33 15
2024 Policy 71 29 100
2024 Project management 62 38 40
2024 Other services to the public 64 36 15
2024 None of the above 71 29 40
2022 Client contact centre 54 46 15
2022 Communications or public affairs 51 49 25
2022 Security 65 35 30
2022 Administration and operations 55 45 70
2022 Human resources 44 56 25
2022 Financial management 51 49 25
2022 Real property 60 40 20
2022 Information technology 61 39 25
2022 Policy 62 38 95
2022 Project management 64 36 55
2022 Other services to the public 82 18 20
2022 None of the above 63 37 45
2020 Information technology 71 29 20
2020 Policy 62 38 100
2019 Communications or public affairs 71 29 25
2019 Security 38 62 20
2019 Legal services 46 54 10
2019 Administration and operations 45 55 75
2019 Real property 61 39 15
2019 None of the above 67 33 55

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 20
2024 Project management 0 100 40

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 10 90 55
2024 Policy 12 88 100
2022 Client contact centre 0 100 15
2022 Communications or public affairs 17 83 25
2022 Security 14 86 30
2022 Administration and operations 20 80 70
2022 Human resources 27 73 25
2022 Financial management 15 85 25
2022 Real property 10 90 20
2022 Information technology 17 83 25
2022 Policy 18 82 95
2022 Project management 7 93 55
2022 Other services to the public 15 85 20
2022 None of the above 27 73 45
2020 Information technology 0 100 20
2020 Policy 12 88 100
2019 Legal services 0 100 10
2019 Administration and operations 9 91 75

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 5 11 17 11 12 31 14 29 41 135
2024 Access to information and privacy 0 19 18 0 0 47 15 51 0 20
2024 Security 6 22 14 12 20 21 5 38 43 105
2024 Administration and operations 8 16 12 10 10 38 7 44 34 510
2024 Human resources 12 15 9 4 7 41 12 57 24 175
2024 Financial management 6 9 14 6 9 40 16 34 35 140
2024 Procurement 23 25 12 3 0 36 1 76 5 40
2024 Information technology 8 12 14 4 9 42 10 42 27 190
2024 Policy 3 11 13 15 15 34 8 25 51 730
2024 Project management 5 11 13 14 13 38 5 29 48 315
2024 Other services to the public 7 16 13 11 12 37 6 39 38 145
2024 None of the above 6 14 12 16 18 28 7 30 52 365
2022 Client contact centre 10 17 11 4 9 37 11 52 26 135
2022 Federal regulators 0 5 21 13 10 52 0 10 46 15
2022 Communications or public affairs 7 10 13 15 16 30 10 28 50 220
2022 Security 9 14 17 11 21 22 7 32 44 150
2022 Administration and operations 9 14 14 10 10 32 10 41 34 595
2022 Human resources 15 10 14 7 7 39 9 48 26 235
2022 Financial management 13 14 10 5 7 38 13 55 25 230
2022 Procurement 16 15 13 8 5 29 14 54 23 65
2022 Real property 8 15 21 8 12 29 8 35 32 120
2022 Material management 0 15 7 4 23 51 0 31 54 15
2022 Information management 15 14 9 7 13 26 15 50 35 50
2022 Information technology 13 10 15 3 4 40 14 50 16 265
2022 Data sciences 17 10 17 7 2 37 10 52 16 40
2022 Policy 6 12 11 14 16 34 8 30 51 880
2022 Project management 3 10 15 13 15 37 7 23 50 460
2022 Other services to the public 6 13 24 7 14 26 10 30 33 160
2022 None of the above 9 13 14 14 16 28 6 33 45 435
2020 Client contact centre 8 21 24 6 5 29 8 45 17 105
2020 Federal regulators 0 10 23 5 23 34 5 16 47 20
2020 Compliance, inspection and enforcement 13 21 10 11 3 40 3 59 24 40
2020 Communications or public affairs 9 16 17 10 6 35 7 44 27 200
2020 Access to information and privacy 21 18 10 3 8 35 5 65 17 40
2020 Security 14 15 19 12 8 26 6 43 29 170
2020 Science and technology 22 25 18 5 5 20 5 62 13 40
2020 Legal services 9 11 21 15 8 31 5 31 36 80
2020 Administration and operations 17 20 17 8 6 25 6 54 21 670
2020 Human resources 19 16 16 4 1 33 10 62 9 235
2020 Financial management 19 11 13 7 6 40 5 54 22 240
2020 Procurement 22 24 9 5 0 28 11 77 8 65
2020 Real property 11 12 22 4 7 38 6 40 21 110
2020 Material management 15 16 34 0 0 29 5 48 0 20
2020 Information management 17 10 21 3 2 39 9 51 9 55
2020 Information technology 19 16 15 5 8 28 9 55 21 240
2020 Internal audit 5 14 21 0 0 53 5 48 0 20
2020 Evaluation 15 7 13 5 11 40 9 43 31 45
2020 Data sciences 16 11 13 4 11 33 13 50 27 55
2020 Policy 8 14 18 12 9 33 5 36 35 935
2020 Project management 6 15 17 10 8 37 7 37 33 480
2020 Other services to the public 7 17 19 11 10 31 6 37 33 175
2020 None of the above 11 14 16 15 10 30 4 37 39 490
2019 Client contact centre 7 21 13 6 8 34 11 51 25 75
2019 Federal regulators 0 12 24 25 20 18 0 15 56 15
2019 Compliance, inspection and enforcement 9 24 12 19 6 28 3 47 36 35
2019 Communications or public affairs 10 14 14 11 9 33 10 41 35 175
2019 Access to information and privacy 8 11 19 11 14 23 15 30 39 35
2019 Security 9 22 24 9 8 27 2 44 23 135
2019 Science and technology 9 13 19 9 11 26 12 36 33 40
2019 Legal services 8 17 20 9 11 27 7 39 31 80
2019 Administration and operations 13 20 21 9 9 22 8 46 25 560
2019 Human resources 18 12 16 5 4 35 9 53 18 205
2019 Financial management 12 15 19 6 6 32 9 47 21 205
2019 Procurement 19 16 19 7 0 24 16 57 12 60
2019 Real property 9 20 16 4 16 29 6 45 31 70
2019 Material management 9 12 27 27 0 16 9 28 36 10
2019 Information management 7 23 21 0 7 37 5 52 12 55
2019 Information technology 17 11 27 6 4 28 7 43 15 220
2019 Internal audit 6 8 25 0 0 32 30 35 0 20
2019 Evaluation 13 12 12 16 12 30 5 39 43 40
2019 Data sciences 21 13 8 8 11 28 11 56 31 25
2019 Policy 10 16 19 13 9 28 4 39 33 770
2019 Project management 7 17 23 12 10 26 5 34 32 380
2019 Other services to the public 11 18 16 13 13 22 8 41 37 150
2019 None of the above 10 16 20 11 8 31 4 40 29 445

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 29 16 8 11 13 3 58 23 75
2024 Intelligence analysts 13 29 25 6 10 16 2 50 19 45
2024 Communications or public affairs 14 30 18 14 10 11 3 51 28 135
2024 Security 12 32 17 9 18 11 1 50 30 105
2024 Administration and operations 15 33 16 11 7 17 1 58 23 510
2024 Human resources 25 27 19 9 4 15 1 62 15 175
2024 Financial management 16 34 15 6 5 20 4 65 16 140
2024 Procurement 34 34 8 7 2 16 0 80 10 40
2024 Information management 12 44 11 8 5 17 3 69 17 40
2024 Information technology 23 29 12 9 8 17 2 64 20 190
2024 Policy 9 28 17 19 12 15 1 44 36 725
2024 Project management 10 33 18 16 9 14 1 50 29 315
2024 Other services to the public 14 38 16 13 8 11 0 58 24 145
2024 None of the above 14 29 16 12 15 13 1 50 31 365
2022 Client contact centre 18 40 13 5 9 14 1 68 17 135
2022 Compliance, inspection and enforcement 28 16 20 7 13 16 0 53 23 35
2022 Communications or public affairs 14 29 18 14 15 9 1 48 32 220
2022 Access to information and privacy 24 35 15 3 3 19 0 73 8 30
2022 Security 17 27 14 15 15 12 1 50 34 150
2022 Science and technology 18 25 29 7 9 12 0 49 18 30
2022 Legal services 10 28 22 9 5 22 3 52 19 75
2022 Administration and operations 20 28 17 11 8 14 2 57 23 595
2022 Human resources 23 28 14 9 5 20 1 65 18 235
2022 Financial management 22 32 13 2 8 21 2 70 13 230
2022 Procurement 23 31 19 7 5 11 3 64 14 65
2022 Real property 17 26 23 9 12 12 1 49 24 120
2022 Information management 21 32 18 6 10 12 2 61 18 50
2022 Information technology 27 27 18 2 4 19 3 69 9 265
2022 Evaluation 16 25 20 14 13 11 0 47 31 45
2022 Data sciences 28 28 15 7 6 14 2 67 16 40
2022 Policy 12 28 15 15 15 13 1 47 36 880
2022 Project management 9 26 18 18 11 17 1 43 35 460
2022 Other services to the public 15 30 14 16 14 9 4 51 34 160
2022 None of the above 15 26 13 19 13 13 1 48 37 435
2020 Client contact centre 24 33 20 4 5 13 0 66 10 105
2020 Federal regulators 5 27 29 28 11 0 0 31 40 20
2020 Compliance, inspection and enforcement 15 37 17 11 3 17 0 63 17 40
2020 Communications or public affairs 16 31 20 14 4 14 1 56 21 200
2020 Access to information and privacy 31 22 18 8 3 18 0 65 13 40
2020 Security 21 31 19 13 6 9 1 57 21 170
2020 Science and technology 29 25 22 10 5 8 0 59 17 40
2020 Legal services 18 25 19 15 5 17 0 52 25 80
2020 Administration and operations 27 30 20 7 5 10 1 64 13 665
2020 Human resources 30 30 19 5 1 12 2 71 7 235
2020 Financial management 29 26 14 8 6 15 1 67 16 240
2020 Procurement 29 32 9 6 0 21 3 80 8 65
2020 Real property 26 17 26 6 5 21 0 53 15 110
2020 Material management 31 42 23 0 0 4 0 76 0 20
2020 Information management 25 20 11 9 2 28 6 68 16 55
2020 Information technology 33 30 17 6 5 10 0 69 12 240
2020 Internal audit 25 32 21 5 0 16 0 68 6 20
2020 Evaluation 29 25 12 7 9 19 0 66 20 45
2020 Data sciences 29 24 14 9 6 13 6 64 18 55
2020 Policy 16 27 20 14 8 14 0 51 26 935
2020 Project management 15 31 21 12 7 14 1 54 22 480
2020 Other services to the public 19 31 17 14 10 10 1 55 26 175
2020 None of the above 20 25 20 15 8 10 0 51 26 490
2019 Client contact centre 17 35 19 11 3 9 6 61 16 75
2019 Federal regulators 19 18 37 6 21 0 0 37 27 15
2019 Compliance, inspection and enforcement 23 37 15 12 9 3 0 62 22 35
2019 Communications or public affairs 21 24 15 11 8 18 2 57 24 175
2019 Access to information and privacy 11 32 19 6 11 19 3 55 21 35
2019 Security 15 40 18 8 5 12 1 64 14 135
2019 Science and technology 18 21 20 20 8 13 0 44 32 40
2019 Legal services 15 33 13 13 8 17 0 58 26 80
2019 Administration and operations 26 31 20 7 7 9 1 63 15 555
2019 Human resources 31 30 18 3 2 14 2 72 6 205
2019 Financial management 21 33 16 8 4 16 3 66 14 205
2019 Procurement 28 38 14 2 2 12 5 80 4 60
2019 Real property 13 43 10 10 9 16 0 67 22 70
2019 Material management 26 30 27 9 9 0 0 56 18 10
2019 Information management 18 35 20 8 0 20 0 65 10 60
2019 Information technology 27 28 17 8 3 15 2 66 13 220
2019 Internal audit 23 20 17 4 0 16 20 68 6 20
2019 Evaluation 33 26 16 16 3 6 0 63 20 40
2019 Data sciences 25 15 34 0 8 19 0 49 10 25
2019 Policy 19 30 19 15 7 9 1 55 24 775
2019 Project management 11 35 23 10 9 11 0 52 22 380
2019 Other services to the public 20 26 19 11 10 12 1 54 24 150
2019 None of the above 18 30 23 9 6 13 0 55 18 445

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 12 88 75
2024 Intelligence analysts 14 86 45
2024 Compliance, inspection and enforcement 34 66 25
2024 Communications or public affairs 6 94 135
2024 Security 15 85 105
2024 Legal services 14 86 40
2024 Administration and operations 11 89 510
2024 Human resources 8 92 175
2024 Financial management 12 88 140
2024 Real property 12 88 80
2024 Information management 10 90 40
2024 Information technology 7 93 190
2024 Policy 15 85 725
2024 Project management 15 85 315
2024 Other services to the public 10 90 145
2024 None of the above 14 86 365
2022 Client contact centre 8 92 135
2022 Compliance, inspection and enforcement 11 89 35
2022 Communications or public affairs 9 91 220
2022 Security 18 82 150
2022 Science and technology 16 84 30
2022 Legal services 9 91 75
2022 Administration and operations 8 92 595
2022 Human resources 10 90 235
2022 Financial management 9 91 230
2022 Procurement 13 87 65
2022 Real property 12 88 120
2022 Information technology 5 95 265
2022 Policy 11 89 880
2022 Project management 11 89 460
2022 Other services to the public 10 90 160
2022 None of the above 9 91 435
2020 Client contact centre 11 89 105
2020 Communications or public affairs 10 90 200
2020 Security 14 86 170
2020 Legal services 9 91 80
2020 Administration and operations 8 92 670
2020 Human resources 5 95 235
2020 Financial management 9 91 240
2020 Real property 15 85 105
2020 Information technology 9 91 240
2020 Internal audit 0 100 20
2020 Policy 12 88 935
2020 Project management 12 88 480
2020 Other services to the public 12 88 175
2020 None of the above 13 87 490
2019 Client contact centre 9 91 75
2019 Communications or public affairs 8 92 175
2019 Access to information and privacy 0 100 35
2019 Security 10 90 135
2019 Science and technology 14 86 40
2019 Legal services 10 90 80
2019 Administration and operations 8 92 555
2019 Human resources 8 92 205
2019 Financial management 6 94 205
2019 Real property 10 90 70
2019 Information technology 6 94 220
2019 Internal audit 0 100 20
2019 Policy 13 87 775
2019 Project management 11 89 380
2019 Other services to the public 9 91 150
2019 None of the above 9 91 440

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 27 73 20
2024 Administration and operations 43 57 60
2024 Information technology 41 59 15
2024 Policy 28 72 100
2024 Project management 28 72 45
2024 Other services to the public 31 69 15
2024 None of the above 28 72 45
2022 Client contact centre 31 69 10
2022 Communications or public affairs 41 59 20
2022 Security 55 45 25
2022 Administration and operations 30 70 50
2022 Human resources 12 88 25
2022 Financial management 15 85 20
2022 Real property 38 62 15
2022 Information technology 12 88 15
2022 Policy 28 72 95
2022 Project management 22 78 50
2022 Other services to the public 35 65 20
2022 None of the above 16 84 40
2020 Client contact centre 40 60 10
2020 Communications or public affairs 25 75 20
2020 Security 34 66 25
2020 Administration and operations 47 53 50
2020 Financial management 54 46 20
2020 Real property 31 69 15
2020 Information technology 39 61 20
2020 Policy 20 80 110
2020 Project management 31 69 55
2020 Other services to the public 46 54 20
2020 None of the above 36 64 65
2019 Communications or public affairs 40 60 15
2019 Security 36 64 15
2019 Administration and operations 38 62 45
2019 Human resources 52 48 15
2019 Information technology 56 44 15
2019 Policy 31 69 100
2019 Project management 39 61 40
2019 Other services to the public 36 64 15
2019 None of the above 33 67 40

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 70 30 20
2024 Administration and operations 87 13 60
2024 Human resources 61 39 20
2024 Financial management 96 4 20
2024 Real property 91 9 10
2024 Information technology 71 29 15
2024 Policy 77 23 100
2024 Project management 81 19 45
2024 Other services to the public 75 25 15
2024 None of the above 79 21 45
2022 Client contact centre 69 31 10
2022 Communications or public affairs 80 20 20
2022 Security 72 28 25
2022 Administration and operations 72 28 50
2022 Human resources 84 16 25
2022 Financial management 77 23 20
2022 Real property 87 13 15
2022 Information technology 62 38 15
2022 Policy 73 27 95
2022 Project management 75 25 50
2022 Other services to the public 72 28 20
2022 None of the above 87 13 40
2020 Security 74 26 25
2020 Administration and operations 74 26 50
2020 Financial management 76 24 20
2020 Information technology 70 30 20
2020 Policy 70 30 110
2020 Project management 84 16 55
2020 Other services to the public 73 27 20
2020 None of the above 68 32 65
2019 Communications or public affairs 66 34 15
2019 Security 63 37 15
2019 Administration and operations 67 33 45
2019 Human resources 68 32 15
2019 Policy 80 20 100
2019 Project management 88 12 40
2019 None of the above 74 26 40

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 20
2024 Policy 6 94 100
2024 Project management 0 100 45
2024 None of the above 0 100 45
2022 Client contact centre 8 92 10
2022 Communications or public affairs 0 100 20
2022 Security 6 94 25
2022 Administration and operations 2 98 50
2022 Human resources 9 91 25
2022 Financial management 0 100 20
2022 Real property 0 100 15
2022 Information technology 5 95 15
2022 Policy 4 96 95
2022 Project management 4 96 50
2022 Other services to the public 10 90 20
2022 None of the above 2 98 40
2020 Policy 4 96 110
2020 Project management 0 100 55
2020 Other services to the public 0 100 20
2020 None of the above 0 100 65
2019 Communications or public affairs 0 100 15
2019 Security 0 100 15
2019 Financial management 0 100 15
2019 None of the above 12 88 40

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 20
2024 Human resources 0 100 20
2024 Financial management 0 100 20
2024 Real property 0 100 10
2024 Information technology 0 100 15
2024 Policy 0 100 100
2024 Project management 0 100 45
2024 None of the above 0 100 45
2022 Client contact centre 0 100 10
2022 Communications or public affairs 0 100 20
2022 Security 0 100 25
2022 Administration and operations 0 100 50
2022 Human resources 0 100 25
2022 Financial management 0 100 20
2022 Real property 0 100 15
2022 Information technology 0 100 15
2022 Policy 0 100 95
2022 Project management 0 100 50
2022 Other services to the public 0 100 20
2022 None of the above 0 100 40
2020 Client contact centre 0 100 10
2020 Communications or public affairs 0 100 20
2020 Security 0 100 25
2020 Administration and operations 0 100 50
2020 Human resources 0 100 10
2020 Financial management 0 100 20
2020 Real property 0 100 15
2020 Information technology 0 100 20
2020 Project management 0 100 55
2020 Other services to the public 0 100 20
2020 None of the above 0 100 65
2019 Communications or public affairs 0 100 15
2019 Security 0 100 15
2019 Administration and operations 0 100 45
2019 Human resources 0 100 15
2019 Financial management 0 100 15
2019 Information technology 0 100 15
2019 Policy 0 100 100
2019 Project management 0 100 40
2019 Other services to the public 0 100 15
2019 None of the above 0 100 40

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 20
2024 Real property 0 100 10
2024 Policy 7 93 100
2022 Client contact centre 0 100 10
2022 Communications or public affairs 17 83 20
2022 Security 7 93 25
2022 Administration and operations 4 96 50
2022 Human resources 8 92 25
2022 Financial management 11 89 20
2022 Real property 5 95 15
2022 Information technology 0 100 15
2022 Policy 8 92 95
2022 Project management 4 96 50
2022 Other services to the public 12 88 20
2022 None of the above 3 97 40
2020 Communications or public affairs 0 100 20
2020 Human resources 0 100 10
2020 Project management 9 91 55
2020 None of the above 11 89 65
2019 Security 0 100 15
2019 Policy 9 91 100

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 20
2024 Financial management 0 100 20
2024 Real property 0 100 10
2024 Policy 10 90 100
2024 None of the above 9 91 45
2022 Client contact centre 8 92 10
2022 Communications or public affairs 11 89 20
2022 Security 3 97 25
2022 Administration and operations 2 98 50
2022 Human resources 5 95 25
2022 Financial management 5 95 20
2022 Real property 5 95 15
2022 Information technology 0 100 15
2022 Policy 6 94 95
2022 Project management 2 98 50
2022 Other services to the public 18 82 20
2022 None of the above 2 98 40
2020 Human resources 0 100 10
2020 Policy 4 96 110
2020 Project management 11 89 55
2020 Other services to the public 23 77 20
2019 Administration and operations 13 87 45
2019 Human resources 0 100 15
2019 None of the above 12 88 40

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 10 90 60
2024 Policy 18 82 100
2024 Project management 12 88 45
2024 None of the above 13 87 45
2022 Client contact centre 8 92 10
2022 Communications or public affairs 21 79 20
2022 Security 8 92 25
2022 Administration and operations 17 83 50
2022 Human resources 12 88 25
2022 Financial management 18 82 20
2022 Real property 20 80 15
2022 Information technology 33 67 15
2022 Policy 14 86 95
2022 Project management 18 82 50
2022 Other services to the public 12 88 20
2022 None of the above 12 88 40
2020 Administration and operations 16 84 50
2020 Policy 22 78 110
2020 Project management 9 91 55
2020 None of the above 19 81 65
2019 Administration and operations 18 82 45
2019 None of the above 17 83 40

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 56 44 20
2024 Administration and operations 27 73 60
2024 Human resources 47 53 20
2024 Real property 48 52 10
2024 Information technology 46 54 10
2024 Policy 28 72 100
2024 Project management 26 74 45
2024 Other services to the public 43 57 15
2024 None of the above 30 70 45
2022 Client contact centre 38 62 10
2022 Communications or public affairs 16 84 20
2022 Security 11 89 25
2022 Administration and operations 30 70 50
2022 Human resources 21 79 25
2022 Financial management 41 59 20
2022 Real property 13 87 15
2022 Information technology 28 72 15
2022 Policy 30 70 95
2022 Project management 32 68 50
2022 Other services to the public 38 62 20
2022 None of the above 18 82 40
2020 Communications or public affairs 30 70 20
2020 Security 21 79 25
2020 Administration and operations 38 62 50
2020 Financial management 39 61 20
2020 Policy 31 69 110
2020 Project management 31 69 55
2020 Other services to the public 57 43 20
2020 None of the above 17 83 65
2019 Administration and operations 32 68 45
2019 Policy 16 84 100
2019 Project management 21 79 40
2019 None of the above 33 67 40

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 50 50 20
2024 Administration and operations 23 77 60
2024 Human resources 40 60 20
2024 Information technology 43 57 10
2024 Policy 34 66 100
2024 Project management 18 82 45
2024 Other services to the public 30 70 15
2024 None of the above 24 76 45
2022 Client contact centre 10 90 10
2022 Communications or public affairs 18 82 20
2022 Security 21 79 25
2022 Administration and operations 23 77 50
2022 Human resources 14 86 25
2022 Financial management 15 85 20
2022 Real property 14 86 15
2022 Information technology 33 67 15
2022 Policy 29 71 95
2022 Project management 17 83 50
2022 Other services to the public 38 62 20
2022 None of the above 15 85 40
2020 Communications or public affairs 31 69 20
2020 Administration and operations 32 68 50
2020 Financial management 41 59 20
2020 Information technology 25 75 20
2020 Policy 30 70 110
2020 Project management 20 80 55
2020 Other services to the public 47 53 20
2020 None of the above 21 79 65
2019 Administration and operations 27 73 45
2019 Policy 23 77 100
2019 Project management 29 71 40
2019 Other services to the public 0 100 15
2019 None of the above 15 85 40

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 13 87 60
2024 Human resources 32 68 20
2024 Information technology 0 100 10
2024 Policy 18 82 100
2024 Project management 18 82 45
2024 None of the above 12 88 45
2022 Client contact centre 10 90 10
2022 Communications or public affairs 10 90 20
2022 Security 11 89 25
2022 Administration and operations 15 85 50
2022 Human resources 10 90 25
2022 Financial management 16 84 20
2022 Real property 6 94 15
2022 Information technology 26 74 15
2022 Policy 17 83 95
2022 Project management 22 78 50
2022 Other services to the public 21 79 20
2022 None of the above 15 85 40
2020 Administration and operations 18 82 50
2020 Financial management 27 73 20
2020 Information technology 25 75 20
2020 Policy 12 88 110
2020 Project management 14 86 55
2019 Administration and operations 19 81 45
2019 Policy 8 92 100
2019 Other services to the public 0 100 15
2019 None of the above 17 83 40

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 19 81 60
2024 Policy 12 88 100
2022 Client contact centre 17 83 10
2022 Communications or public affairs 6 94 20
2022 Security 20 80 25
2022 Administration and operations 4 96 50
2022 Human resources 5 95 25
2022 Financial management 0 100 20
2022 Real property 0 100 15
2022 Information technology 13 87 15
2022 Policy 11 89 95
2022 Project management 15 85 50
2022 Other services to the public 0 100 20
2022 None of the above 3 97 40
2020 Client contact centre 0 100 10
2020 Communications or public affairs 0 100 20
2020 Administration and operations 11 89 50
2020 Human resources 0 100 10
2020 Financial management 23 77 20
2020 Policy 8 92 110
2020 Project management 9 91 55
2020 None of the above 0 100 65
2019 Communications or public affairs 0 100 15
2019 Administration and operations 0 100 45
2019 Other services to the public 0 100 15

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 24 76 60
2024 Human resources 30 70 20
2024 Real property 53 47 10
2024 Policy 21 79 100
2024 Project management 34 66 45
2024 Other services to the public 56 44 15
2024 None of the above 28 72 45
2022 Client contact centre 18 82 10
2022 Communications or public affairs 37 63 20
2022 Security 39 61 25
2022 Administration and operations 24 76 50
2022 Human resources 35 65 25
2022 Financial management 13 87 20
2022 Real property 53 47 15
2022 Information technology 34 66 15
2022 Policy 31 69 95
2022 Project management 13 87 50
2022 Other services to the public 46 54 20
2022 None of the above 21 79 40
2020 Administration and operations 26 74 50
2020 Real property 50 50 15
2020 Policy 37 63 110
2020 Project management 27 73 55
2020 Other services to the public 27 73 20
2020 None of the above 26 74 65
2019 Communications or public affairs 33 67 15
2019 Administration and operations 20 80 45
2019 Human resources 47 53 15
2019 Information technology 51 49 15
2019 Policy 33 67 100
2019 Project management 40 60 40
2019 None of the above 32 68 40

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 40 60 20
2024 Administration and operations 36 64 60
2024 Human resources 54 46 20
2024 Financial management 33 67 15
2024 Real property 40 60 10
2024 Policy 30 70 100
2024 Project management 25 75 45
2024 Other services to the public 47 53 15
2024 None of the above 31 69 45
2022 Client contact centre 7 93 10
2022 Communications or public affairs 23 77 20
2022 Security 27 73 25
2022 Administration and operations 29 71 50
2022 Human resources 13 87 25
2022 Financial management 25 75 20
2022 Real property 29 71 15
2022 Information technology 39 61 15
2022 Policy 34 66 95
2022 Project management 27 73 50
2022 Other services to the public 52 48 20
2022 None of the above 27 73 40
2020 Communications or public affairs 28 72 20
2020 Security 54 46 25
2020 Administration and operations 32 68 50
2020 Financial management 22 78 20
2020 Real property 45 55 15
2020 Information technology 40 60 20
2020 Policy 35 65 110
2020 Project management 33 67 55
2020 Other services to the public 30 70 20
2020 None of the above 38 62 65
2019 Communications or public affairs 39 61 15
2019 Administration and operations 30 70 45
2019 Information technology 43 57 15
2019 Policy 51 49 100
2019 Project management 41 59 40
2019 Other services to the public 50 50 15
2019 None of the above 47 53 40

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 15
2024 Real property 0 100 10
2024 Policy 4 96 100
2022 Client contact centre 0 100 10
2022 Communications or public affairs 5 95 20
2022 Security 0 100 25
2022 Administration and operations 2 98 50
2022 Human resources 0 100 25
2022 Financial management 0 100 20
2022 Real property 6 94 15
2022 Information technology 7 93 15
2022 Policy 7 93 95
2022 Project management 8 92 50
2022 Other services to the public 6 94 20
2022 None of the above 5 95 40
2020 Human resources 0 100 10
2020 Financial management 0 100 20
2020 Project management 0 100 55
2019 Communications or public affairs 0 100 15
2019 Security 0 100 15
2019 Human resources 0 100 15
2019 Information technology 0 100 15
2019 Project management 0 100 40
2019 Other services to the public 0 100 15

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 15
2024 Information technology 0 100 10
2024 Policy 5 95 100
2024 Project management 0 100 45
2022 Client contact centre 0 100 10
2022 Communications or public affairs 11 89 20
2022 Security 3 97 25
2022 Administration and operations 0 100 50
2022 Human resources 0 100 25
2022 Financial management 5 95 20
2022 Real property 0 100 15
2022 Information technology 0 100 15
2022 Policy 0 100 95
2022 Project management 0 100 50
2022 Other services to the public 0 100 20
2022 None of the above 0 100 40
2020 Client contact centre 0 100 10
2020 Security 0 100 25
2020 Administration and operations 0 100 50
2020 Real property 0 100 15
2020 Information technology 0 100 20
2019 Communications or public affairs 0 100 15
2019 Human resources 0 100 15
2019 Financial management 0 100 10
2019 Information technology 0 100 15
2019 Project management 0 100 40
2019 Other services to the public 0 100 15
2019 None of the above 0 100 40

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 11 89 60
2024 Human resources 0 100 20
2024 Policy 8 92 100
2024 Project management 10 90 45
2024 None of the above 11 89 45
2022 Client contact centre 0 100 10
2022 Communications or public affairs 0 100 20
2022 Security 13 87 25
2022 Administration and operations 8 92 50
2022 Human resources 13 87 25
2022 Financial management 9 91 20
2022 Real property 0 100 15
2022 Information technology 7 93 15
2022 Policy 11 89 95
2022 Project management 6 94 50
2022 Other services to the public 0 100 20
2022 None of the above 10 90 40
2020 Administration and operations 16 84 50
2020 Human resources 0 100 10
2020 Policy 8 92 110
2020 Project management 11 89 55
2020 None of the above 14 86 65
2019 Financial management 0 100 10
2019 Information technology 37 63 15
2019 Policy 12 88 100

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 30 70 20
2024 Administration and operations 26 74 60
2024 Financial management 56 44 15
2024 Policy 21 79 100
2024 Project management 33 67 45
2024 Other services to the public 50 50 15
2024 None of the above 40 60 45
2022 Client contact centre 16 84 10
2022 Communications or public affairs 9 91 20
2022 Security 9 91 25
2022 Administration and operations 15 85 50
2022 Human resources 22 78 25
2022 Financial management 17 83 20
2022 Real property 13 87 15
2022 Information technology 7 93 15
2022 Policy 17 83 95
2022 Project management 11 89 50
2022 Other services to the public 13 87 20
2022 None of the above 21 79 40
2020 Administration and operations 26 74 50
2020 Human resources 0 100 10
2020 Financial management 23 77 20
2020 Policy 20 80 110
2020 Project management 22 78 55
2020 None of the above 23 77 65
2019 Administration and operations 15 85 45
2019 Policy 20 80 100
2019 None of the above 16 84 40

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 20
2024 Administration and operations 0 100 60
2024 Financial management 0 100 15
2024 Real property 0 100 10
2024 Policy 0 100 100
2024 Project management 0 100 45
2024 Other services to the public 0 100 15
2024 None of the above 0 100 45
2022 Client contact centre 0 100 10
2022 Communications or public affairs 5 95 20
2022 Security 0 100 25
2022 Administration and operations 2 98 50
2022 Human resources 0 100 25
2022 Financial management 5 95 20
2022 Real property 0 100 15
2022 Information technology 0 100 15
2022 Policy 1 99 95
2022 Project management 0 100 50
2022 Other services to the public 0 100 20
2022 None of the above 0 100 40
2020 Client contact centre 0 100 10
2020 Communications or public affairs 0 100 20
2020 Security 0 100 25
2020 Human resources 0 100 10
2020 Financial management 0 100 20
2020 Real property 0 100 15
2020 Information technology 0 100 20
2020 Policy 0 100 110
2020 Other services to the public 0 100 20
2020 None of the above 0 100 65
2019 Communications or public affairs 0 100 15
2019 Security 0 100 15
2019 Administration and operations 0 100 45
2019 Human resources 0 100 15
2019 Financial management 0 100 10
2019 Information technology 0 100 15
2019 Policy 0 100 100
2019 Project management 0 100 40
2019 Other services to the public 0 100 15
2019 None of the above 0 100 40

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 18 82 60
2024 Human resources 27 73 20
2024 Policy 15 85 100
2024 Project management 25 75 45
2024 Other services to the public 0 100 15
2024 None of the above 13 87 45
2022 Client contact centre 9 91 10
2022 Communications or public affairs 28 72 20
2022 Security 31 69 25
2022 Administration and operations 15 85 50
2022 Human resources 22 78 25
2022 Financial management 11 89 20
2022 Real property 14 86 15
2022 Information technology 6 94 15
2022 Policy 13 87 95
2022 Project management 15 85 50
2022 Other services to the public 11 89 20
2022 None of the above 17 83 40
2020 Administration and operations 16 84 50
2020 Financial management 0 100 20
2020 Policy 10 90 110
2020 Project management 11 89 55
2020 None of the above 15 85 65
2019 Administration and operations 11 89 45
2019 Financial management 0 100 10
2019 Policy 11 89 100
2019 Project management 14 86 40

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 20
2024 Administration and operations 0 100 60
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Real property 0 100 10
2024 Information technology 0 100 10
2024 Policy 0 100 100
2024 Project management 0 100 45
2024 Other services to the public 0 100 15
2024 None of the above 0 100 45
2022 Client contact centre 0 100 10
2022 Communications or public affairs 0 100 20
2022 Security 0 100 25
2022 Administration and operations 0 100 50
2022 Human resources 0 100 25
2022 Financial management 5 95 20
2022 Real property 0 100 15
2022 Information technology 0 100 15
2022 Policy 0 100 95
2022 Project management 0 100 50
2022 Other services to the public 0 100 20
2022 None of the above 0 100 40
2020 Communications or public affairs 0 100 20
2020 Security 0 100 25
2020 Administration and operations 0 100 50
2020 Human resources 0 100 10
2020 Financial management 0 100 20
2020 Real property 0 100 15
2020 Information technology 0 100 20
2020 Policy 0 100 110
2020 Project management 0 100 55
2020 Other services to the public 0 100 20
2020 None of the above 0 100 65
2019 Communications or public affairs 0 100 15
2019 Security 0 100 15
2019 Administration and operations 0 100 45
2019 Human resources 0 100 15
2019 Financial management 0 100 10
2019 Information technology 0 100 15
2019 Policy 0 100 100
2019 Project management 0 100 40
2019 Other services to the public 0 100 15
2019 None of the above 0 100 40

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 39 61 20
2024 Administration and operations 29 71 60
2024 Human resources 25 75 20
2024 Financial management 44 56 20
2024 Information technology 31 69 15
2024 Policy 30 70 100
2024 Project management 27 73 45
2024 Other services to the public 45 55 15
2024 None of the above 21 79 45
2022 Client contact centre 39 61 10
2022 Communications or public affairs 34 66 20
2022 Security 20 80 25
2022 Administration and operations 27 73 50
2022 Human resources 18 82 25
2022 Financial management 31 69 20
2022 Real property 27 73 15
2022 Information technology 36 64 15
2022 Policy 30 70 95
2022 Project management 32 68 50
2022 Other services to the public 38 62 20
2022 None of the above 27 73 40
2020 Communications or public affairs 31 69 20
2020 Security 33 67 25
2020 Administration and operations 30 70 50
2020 Information technology 25 75 20
2020 Policy 28 72 110
2020 Project management 38 62 55
2020 None of the above 15 85 65
2019 Communications or public affairs 40 60 15
2019 Administration and operations 24 76 45
2019 Financial management 0 100 10
2019 Information technology 0 100 15
2019 Policy 22 78 100
2019 Project management 34 66 40
2019 Other services to the public 43 57 15
2019 None of the above 17 83 40

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 12 88 60
2024 Policy 12 88 100
2024 Project management 10 90 45
2024 None of the above 14 86 45
2022 Client contact centre 8 92 10
2022 Communications or public affairs 28 72 20
2022 Security 6 94 25
2022 Administration and operations 8 92 50
2022 Human resources 3 97 25
2022 Financial management 30 70 20
2022 Real property 5 95 15
2022 Information technology 7 93 15
2022 Policy 15 85 95
2022 Project management 16 84 50
2022 Other services to the public 5 95 20
2022 None of the above 7 93 40
2020 Client contact centre 0 100 10
2020 Communications or public affairs 25 75 20
2020 Administration and operations 16 84 50
2020 Policy 11 89 110
2020 Project management 25 75 55
2020 None of the above 13 87 65
2019 Administration and operations 11 89 45
2019 Financial management 0 100 10
2019 Policy 10 90 100
2019 Project management 12 88 40

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 11 89 60
2024 Human resources 0 100 20
2024 Policy 10 90 100
2024 None of the above 14 86 45
2022 Client contact centre 0 100 10
2022 Communications or public affairs 6 94 20
2022 Security 4 96 25
2022 Administration and operations 6 94 50
2022 Human resources 0 100 25
2022 Financial management 13 87 20
2022 Real property 11 89 15
2022 Information technology 14 86 15
2022 Policy 9 91 95
2022 Project management 6 94 50
2022 Other services to the public 15 85 20
2022 None of the above 15 85 40
2020 Client contact centre 0 100 10
2020 Communications or public affairs 0 100 20
2020 Administration and operations 12 88 50
2020 Human resources 0 100 10
2020 Financial management 0 100 20
2020 Policy 12 88 110
2020 Project management 9 91 55
2020 None of the above 8 92 65
2019 Communications or public affairs 0 100 15
2019 Security 0 100 15
2019 Financial management 0 100 10
2019 Information technology 0 100 15
2019 Policy 10 90 100
2019 Other services to the public 0 100 15
2019 None of the above 12 88 40

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 20
2024 Financial management 30 70 20
2024 Policy 7 93 100
2024 Project management 11 89 45
2024 None of the above 12 88 45
2022 Client contact centre 26 74 10
2022 Communications or public affairs 11 89 20
2022 Security 12 88 25
2022 Administration and operations 9 91 50
2022 Human resources 9 91 25
2022 Financial management 23 77 20
2022 Real property 26 74 15
2022 Information technology 7 93 15
2022 Policy 6 94 95
2022 Project management 11 89 50
2022 Other services to the public 6 94 20
2022 None of the above 15 85 40
2020 Administration and operations 10 90 50
2020 Human resources 0 100 10
2020 Policy 14 86 110
2020 Project management 13 87 55
2020 None of the above 14 86 65
2019 Security 0 100 15
2019 Administration and operations 15 85 45
2019 Financial management 0 100 10
2019 Policy 9 91 100

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 20
2022 Client contact centre 8 92 10
2022 Communications or public affairs 17 83 20
2022 Security 4 96 25
2022 Administration and operations 2 98 50
2022 Human resources 3 97 25
2022 Financial management 14 86 20
2022 Real property 0 100 15
2022 Information technology 7 93 15
2022 Policy 3 97 95
2022 Project management 0 100 50
2022 Other services to the public 6 94 20
2022 None of the above 4 96 40
2020 Client contact centre 0 100 10
2020 Communications or public affairs 0 100 20
2020 Security 0 100 25
2020 Human resources 0 100 10
2020 Real property 0 100 15
2020 Information technology 0 100 20
2020 Policy 5 95 110
2019 Communications or public affairs 0 100 15
2019 Human resources 0 100 15
2019 Financial management 0 100 10
2019 Information technology 0 100 15

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Real property 0 100 10
2022 Client contact centre 9 91 10
2022 Communications or public affairs 6 94 20
2022 Security 8 92 25
2022 Administration and operations 4 96 50
2022 Human resources 0 100 25
2022 Financial management 14 86 20
2022 Real property 8 92 15
2022 Information technology 7 93 15
2022 Policy 4 96 95
2022 Project management 6 94 50
2022 Other services to the public 0 100 20
2022 None of the above 5 95 40
2020 Client contact centre 0 100 10
2020 Communications or public affairs 0 100 20
2020 Security 0 100 25
2020 Human resources 0 100 10
2020 Financial management 0 100 20
2020 Information technology 0 100 20
2020 Policy 6 94 110
2020 Other services to the public 0 100 20
2019 Communications or public affairs 0 100 15
2019 Security 0 100 15
2019 Other services to the public 0 100 15

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 20
2024 Real property 0 100 10
2024 Project management 14 86 45
2022 Client contact centre 10 90 10
2022 Communications or public affairs 5 95 20
2022 Security 3 97 25
2022 Administration and operations 6 94 50
2022 Human resources 0 100 25
2022 Financial management 3 97 20
2022 Real property 13 87 15
2022 Information technology 0 100 15
2022 Policy 7 93 95
2022 Project management 7 93 50
2022 Other services to the public 6 94 20
2022 None of the above 7 93 40
2020 Policy 5 95 110
2020 None of the above 8 92 65
2019 Human resources 0 100 15

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 9 91 60
2024 Real property 44 56 10
2024 Policy 16 84 100
2022 Client contact centre 0 100 10
2022 Communications or public affairs 5 95 20
2022 Security 0 100 25
2022 Administration and operations 11 89 50
2022 Human resources 9 91 25
2022 Financial management 12 88 20
2022 Real property 14 86 15
2022 Information technology 7 93 15
2022 Policy 5 95 95
2022 Project management 2 98 50
2022 Other services to the public 5 95 20
2022 None of the above 7 93 40
2020 Client contact centre 0 100 10
2020 Human resources 0 100 10
2020 Real property 0 100 15
2020 Policy 6 94 110
2019 Communications or public affairs 0 100 15
2019 Human resources 0 100 15
2019 Policy 10 90 100

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 42 58 20
2024 Administration and operations 47 53 60
2024 Human resources 62 38 20
2024 Financial management 43 57 20
2024 Real property 50 50 10
2024 Information technology 69 31 15
2024 Policy 53 47 100
2024 Project management 59 41 45
2024 Other services to the public 44 56 15
2024 None of the above 52 48 45
2022 Client contact centre 51 49 10
2022 Communications or public affairs 34 66 20
2022 Security 61 39 25
2022 Administration and operations 56 44 50
2022 Human resources 62 38 25
2022 Financial management 33 67 20
2022 Real property 46 54 15
2022 Information technology 64 36 15
2022 Policy 54 46 95
2022 Project management 48 52 50
2022 Other services to the public 51 49 20
2022 None of the above 61 39 40
2020 Client contact centre 50 50 10
2020 Communications or public affairs 49 51 20
2020 Security 55 45 25
2020 Administration and operations 52 48 50
2020 Financial management 54 46 20
2020 Real property 61 39 15
2020 Information technology 45 55 20
2020 Policy 55 45 110
2020 Project management 51 49 55
2020 Other services to the public 60 40 20
2020 None of the above 58 42 65
2019 Communications or public affairs 40 60 15
2019 Administration and operations 54 46 45
2019 Human resources 56 44 15
2019 Information technology 57 43 15
2019 Policy 62 38 100
2019 Project management 56 44 40
2019 Other services to the public 36 64 15
2019 None of the above 72 28 40

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 20
2024 Financial management 0 100 15
2024 Real property 0 100 10
2024 Other services to the public 0 100 15
2024 None of the above 0 100 40
2022 Client contact centre 25 75 10
2022 Communications or public affairs 6 94 20
2022 Security 0 100 25
2022 Administration and operations 7 93 50
2022 Human resources 0 100 25
2022 Financial management 0 100 20
2022 Real property 0 100 15
2022 Information technology 0 100 15
2022 Policy 2 98 90
2022 Project management 8 92 50
2022 Other services to the public 0 100 20
2022 None of the above 8 92 40
2020 Policy 6 94 105
2019 Security 0 100 10
2019 Other services to the public 0 100 10

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 12 88 55
2024 Information technology 0 100 15
2024 Policy 12 88 100
2024 Project management 15 85 45
2022 Client contact centre 11 89 10
2022 Communications or public affairs 5 95 20
2022 Security 11 89 25
2022 Administration and operations 20 80 50
2022 Human resources 10 90 25
2022 Financial management 16 84 20
2022 Real property 8 92 15
2022 Information technology 7 93 15
2022 Policy 18 82 90
2022 Project management 10 90 50
2022 Other services to the public 19 81 20
2022 None of the above 8 92 40
2020 Security 21 79 25
2020 Information technology 25 75 20
2020 Policy 24 76 105
2019 Security 0 100 10

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 20
2024 Administration and operations 0 100 55
2024 Financial management 0 100 15
2024 Real property 0 100 10
2024 Information technology 0 100 15
2024 Policy 0 100 100
2024 None of the above 0 100 40
2022 Client contact centre 0 100 10
2022 Communications or public affairs 11 89 20
2022 Security 0 100 25
2022 Administration and operations 4 96 50
2022 Human resources 0 100 25
2022 Financial management 0 100 20
2022 Real property 7 93 15
2022 Information technology 0 100 15
2022 Policy 4 96 90
2022 Project management 3 97 50
2022 Other services to the public 6 94 20
2022 None of the above 0 100 40
2020 Client contact centre 0 100 10
2020 Communications or public affairs 0 100 20
2019 Security 0 100 10
2019 Other services to the public 0 100 10

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 15
2024 Real property 0 100 10
2024 Information technology 0 100 15
2024 Other services to the public 0 100 15
2024 None of the above 0 100 40
2022 Client contact centre 0 100 10
2022 Communications or public affairs 0 100 20
2022 Security 3 97 25
2022 Administration and operations 4 96 50
2022 Human resources 0 100 25
2022 Financial management 0 100 20
2022 Real property 0 100 15
2022 Information technology 0 100 15
2022 Policy 1 99 90
2022 Project management 0 100 50
2022 Other services to the public 5 95 20
2022 None of the above 0 100 40
2020 Client contact centre 0 100 10
2020 Security 0 100 25
2020 Financial management 0 100 20
2020 Other services to the public 0 100 20
2019 Communications or public affairs 0 100 15
2019 Security 0 100 10
2019 Other services to the public 0 100 10

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 20
2024 Administration and operations 0 100 55
2024 Financial management 0 100 15
2024 Real property 0 100 10
2024 Information technology 0 100 15
2024 Other services to the public 0 100 15
2022 Client contact centre 0 100 10
2022 Communications or public affairs 7 93 20
2022 Security 0 100 25
2022 Administration and operations 2 98 50
2022 Human resources 0 100 25
2022 Financial management 0 100 20
2022 Real property 6 94 15
2022 Information technology 0 100 15
2022 Policy 3 97 90
2022 Project management 0 100 50
2022 Other services to the public 0 100 20
2022 None of the above 0 100 40
2020 Client contact centre 0 100 10
2020 Human resources 0 100 10
2020 Financial management 0 100 20
2020 Information technology 0 100 20
2020 Other services to the public 0 100 20
2019 Other services to the public 0 100 10

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 20
2024 Administration and operations 12 88 55
2024 Human resources 0 100 15
2024 Information technology 0 100 15
2022 Client contact centre 9 91 10
2022 Communications or public affairs 0 100 20
2022 Security 4 96 25
2022 Administration and operations 5 95 50
2022 Human resources 8 92 25
2022 Financial management 4 96 20
2022 Real property 7 93 15
2022 Information technology 0 100 15
2022 Policy 4 96 90
2022 Project management 2 98 50
2022 Other services to the public 0 100 20
2022 None of the above 3 97 40
2020 Client contact centre 0 100 10
2020 Communications or public affairs 0 100 20
2020 Human resources 0 100 10
2020 Information technology 0 100 20
2020 Policy 5 95 105
2019 Security 0 100 10

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 15
2024 Policy 15 85 100
2022 Client contact centre 0 100 10
2022 Communications or public affairs 5 95 20
2022 Security 0 100 25
2022 Administration and operations 9 91 50
2022 Human resources 13 87 25
2022 Financial management 23 77 20
2022 Real property 0 100 15
2022 Information technology 0 100 15
2022 Policy 7 93 90
2022 Project management 6 94 50
2022 Other services to the public 12 88 20
2022 None of the above 5 95 40
2020 Security 0 100 25
2020 Human resources 0 100 10
2020 Policy 9 91 105
2019 Security 0 100 10
2019 Other services to the public 0 100 10

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 20
2024 Administration and operations 21 79 55
2024 Policy 4 96 100
2024 Project management 17 83 45
2022 Client contact centre 18 82 10
2022 Communications or public affairs 19 81 20
2022 Security 8 92 25
2022 Administration and operations 8 92 50
2022 Human resources 7 93 25
2022 Financial management 5 95 20
2022 Real property 20 80 15
2022 Information technology 14 86 15
2022 Policy 11 89 90
2022 Project management 9 91 50
2022 Other services to the public 6 94 20
2022 None of the above 6 94 40
2020 Client contact centre 0 100 10
2020 Human resources 0 100 10
2020 Policy 10 90 105

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 17 83 55
2024 Financial management 0 100 15
2024 Policy 4 96 100
2024 Project management 15 85 45
2024 None of the above 28 72 40
2022 Client contact centre 9 91 10
2022 Communications or public affairs 11 89 20
2022 Security 0 100 25
2022 Administration and operations 6 94 50
2022 Human resources 17 83 25
2022 Financial management 20 80 20
2022 Real property 27 73 15
2022 Information technology 0 100 15
2022 Policy 6 94 90
2022 Project management 4 96 50
2022 Other services to the public 5 95 20
2022 None of the above 8 92 40
2020 Client contact centre 0 100 10
2020 Policy 7 93 105

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 41 59 20
2024 Administration and operations 28 72 55
2024 Real property 62 38 10
2024 Policy 39 61 100
2024 Project management 30 70 45
2024 Other services to the public 40 60 15
2024 None of the above 37 63 40
2022 Client contact centre 18 82 10
2022 Communications or public affairs 21 79 20
2022 Security 51 49 25
2022 Administration and operations 23 77 50
2022 Human resources 34 66 25
2022 Financial management 30 70 20
2022 Real property 33 67 15
2022 Information technology 20 80 15
2022 Policy 26 74 90
2022 Project management 27 73 50
2022 Other services to the public 53 47 20
2022 None of the above 28 72 40
2020 Human resources 0 100 10
2020 Financial management 27 73 20
2020 Information technology 39 61 20
2020 Policy 31 69 105
2020 Other services to the public 33 67 20
2019 Communications or public affairs 33 67 15
2019 Other services to the public 41 59 10

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 15 85 55
2024 Human resources 0 100 15
2024 Policy 10 90 100
2024 Project management 12 88 45
2024 None of the above 14 86 40
2022 Client contact centre 9 91 10
2022 Communications or public affairs 19 81 20
2022 Security 8 92 25
2022 Administration and operations 7 93 50
2022 Human resources 14 86 25
2022 Financial management 15 85 20
2022 Real property 6 94 15
2022 Information technology 7 93 15
2022 Policy 12 88 90
2022 Project management 8 92 50
2022 Other services to the public 16 84 20
2022 None of the above 14 86 40
2020 Client contact centre 0 100 10
2020 Human resources 0 100 10
2020 Policy 8 92 105
2019 Security 0 100 10

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 53 47 20
2024 Administration and operations 55 45 55
2024 Human resources 45 55 15
2024 Financial management 37 63 15
2024 Real property 74 26 10
2024 Information technology 41 59 15
2024 Policy 47 53 100
2024 Project management 53 47 45
2024 Other services to the public 58 42 15
2024 None of the above 52 48 40
2022 Client contact centre 44 56 10
2022 Communications or public affairs 52 48 20
2022 Security 50 50 25
2022 Administration and operations 38 62 50
2022 Human resources 55 45 25
2022 Financial management 41 59 20
2022 Real property 59 41 15
2022 Information technology 60 40 15
2022 Policy 47 53 90
2022 Project management 38 62 50
2022 Other services to the public 65 35 20
2022 None of the above 49 51 40
2020 Client contact centre 48 52 10
2020 Communications or public affairs 38 62 20
2020 Security 40 60 25
2020 Human resources 43 57 10
2020 Financial management 35 65 20
2020 Information technology 55 45 20
2020 Policy 36 64 105
2020 Other services to the public 46 54 20
2019 Communications or public affairs 40 60 15
2019 Security 59 41 10

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 20
2024 Human resources 0 100 15
2024 Financial management 0 100 15
2024 Information technology 0 100 15
2024 Policy 0 100 100
2024 None of the above 0 100 40
2022 Client contact centre 0 100 10
2022 Communications or public affairs 7 93 20
2022 Security 0 100 25
2022 Administration and operations 0 100 50
2022 Human resources 4 96 25
2022 Financial management 0 100 20
2022 Real property 6 94 15
2022 Information technology 0 100 15
2022 Policy 0 100 90
2022 Project management 2 98 50
2022 Other services to the public 0 100 20
2022 None of the above 3 97 40
2020 Client contact centre 0 100 10
2020 Communications or public affairs 0 100 20
2020 Security 0 100 25
2020 Human resources 0 100 10
2020 Financial management 0 100 20
2020 Policy 0 100 105
2020 Other services to the public 0 100 20
2019 Security 0 100 10
2019 Other services to the public 0 100 10

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 82 18 20
2024 Administration and operations 65 35 55
2024 Human resources 72 28 15
2024 Financial management 59 41 15
2024 Real property 92 8 10
2024 Information technology 87 13 15
2024 Policy 78 22 100
2024 Project management 70 30 45
2024 Other services to the public 59 41 15
2024 None of the above 69 31 40
2022 Client contact centre 26 74 10
2022 Communications or public affairs 55 45 20
2022 Security 78 22 25
2022 Administration and operations 46 54 50
2022 Human resources 57 43 25
2022 Financial management 74 26 20
2022 Real property 82 18 15
2022 Information technology 56 44 15
2022 Policy 64 36 90
2022 Project management 68 32 50
2022 Other services to the public 68 32 20
2022 None of the above 63 37 40
2020 Client contact centre 43 57 10
2020 Communications or public affairs 34 66 20
2020 Security 76 24 25
2020 Financial management 58 42 20
2020 Information technology 70 30 20
2020 Policy 63 37 105
2019 Communications or public affairs 67 33 15

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 20
2024 Human resources 0 100 15
2024 Project management 0 100 45

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 11 89 55
2024 Human resources 0 100 15
2024 Information technology 0 100 15
2024 Policy 15 85 100
2024 None of the above 13 87 40
2022 Client contact centre 11 89 10
2022 Communications or public affairs 23 77 20
2022 Security 24 76 25
2022 Administration and operations 11 89 50
2022 Human resources 29 71 25
2022 Financial management 11 89 20
2022 Real property 12 88 15
2022 Information technology 19 81 15
2022 Policy 15 85 90
2022 Project management 12 88 50
2022 Other services to the public 23 77 20
2022 None of the above 21 79 40
2020 Policy 12 88 105

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 21 22 2 9 30 6 50 16 75
2024 Compliance, inspection and enforcement 0 15 21 16 7 34 7 26 39 25
2024 Communications or public affairs 7 12 22 9 5 37 8 35 25 135
2024 Access to information and privacy 0 10 21 7 5 44 13 24 28 20
2024 Security 15 18 20 9 14 20 4 43 31 105
2024 Administration and operations 7 15 18 6 7 41 5 42 24 510
2024 Human resources 11 17 13 4 3 47 4 58 15 175
2024 Financial management 9 10 19 8 8 37 9 36 28 140
2024 Procurement 19 20 23 5 0 29 4 58 8 40
2024 Information technology 10 13 17 5 6 46 4 45 21 190
2024 Evaluation 0 18 27 6 0 49 0 34 13 35
2024 Policy 4 13 17 12 10 39 6 30 40 725
2024 Project management 5 12 19 11 7 43 3 32 33 315
2024 Other services to the public 8 15 17 11 5 36 7 41 29 145
2024 None of the above 8 14 19 10 9 35 5 38 31 365
2022 Client contact centre 16 14 13 9 3 37 8 54 22 135
2022 Compliance, inspection and enforcement 13 7 15 9 3 47 5 43 25 35
2022 Communications or public affairs 9 16 16 11 6 37 5 42 30 220
2022 Security 13 12 18 5 14 34 4 40 31 150
2022 Legal services 10 7 19 9 3 49 3 36 25 75
2022 Administration and operations 10 16 16 6 7 38 7 48 23 595
2022 Human resources 14 12 16 6 3 39 8 51 18 235
2022 Financial management 12 18 13 3 7 38 9 57 18 230
2022 Procurement 16 22 19 5 3 21 14 58 13 65
2022 Real property 11 15 25 5 9 30 5 39 22 120
2022 Material management 0 15 21 5 4 55 0 34 20 15
2022 Information management 14 16 17 12 0 34 7 50 21 50
2022 Information technology 15 9 21 3 3 41 8 47 12 265
2022 Policy 7 13 16 11 8 40 4 35 35 880
2022 Project management 4 12 18 11 10 40 5 29 38 460
2022 Other services to the public 7 22 18 9 7 33 5 46 25 160
2022 None of the above 8 12 20 11 8 35 7 35 32 435
2020 Client contact centre 10 25 25 3 5 28 4 51 12 105
2020 Federal regulators 0 11 26 7 13 38 5 19 35 15
2020 Compliance, inspection and enforcement 15 17 23 5 2 35 3 51 11 40
2020 Communications or public affairs 11 18 19 7 4 34 6 49 19 200
2020 Access to information and privacy 22 20 13 0 5 32 8 69 9 35
2020 Security 12 19 18 6 7 31 6 50 21 170
2020 Science and technology 20 25 15 8 3 28 2 63 15 40
2020 Legal services 11 13 22 8 4 39 4 42 20 80
2020 Administration and operations 17 20 18 7 3 28 6 57 15 670
2020 Human resources 19 16 16 3 1 38 8 64 7 230
2020 Financial management 19 12 12 5 6 41 4 57 22 240
2020 Procurement 28 20 10 1 0 30 11 80 2 65
2020 Real property 13 11 25 4 6 37 4 41 17 110
2020 Material management 10 30 30 0 0 24 6 57 0 20
2020 Information management 16 8 20 3 2 44 7 50 10 55
2020 Information technology 18 19 17 3 6 31 5 59 15 240
2020 Internal audit 11 26 15 0 0 43 5 72 0 20
2020 Evaluation 15 14 13 7 5 42 4 54 21 45
2020 Data sciences 14 17 9 5 8 36 11 59 24 55
2020 Policy 8 13 21 10 7 36 4 36 28 930
2020 Project management 6 15 18 9 8 39 6 37 30 480
2020 Other services to the public 10 16 23 5 8 34 4 42 21 180
2020 None of the above 12 15 20 11 7 32 4 42 28 490
2019 Client contact centre 7 16 16 4 4 44 10 50 16 75
2019 Federal regulators 7 6 31 7 15 35 0 19 33 15
2019 Compliance, inspection and enforcement 9 27 18 9 3 28 6 55 18 35
2019 Communications or public affairs 11 13 20 6 2 40 8 45 15 175
2019 Access to information and privacy 5 13 39 3 8 23 9 27 16 35
2019 Security 15 23 17 5 5 34 1 58 16 135
2019 Science and technology 5 18 23 3 7 32 12 41 18 40
2019 Legal services 15 14 17 13 6 30 5 44 30 80
2019 Administration and operations 13 20 21 6 5 28 7 51 17 560
2019 Human resources 19 14 16 2 2 36 10 62 8 205
2019 Financial management 14 15 19 7 2 35 8 51 16 205
2019 Procurement 19 17 19 1 0 30 14 64 2 60
2019 Real property 15 18 21 3 4 34 6 54 12 70
2019 Material management 9 12 17 18 0 34 9 37 32 10
2019 Information management 8 16 25 3 4 39 5 44 12 60
2019 Information technology 14 14 27 4 2 33 5 45 11 220
2019 Internal audit 6 8 17 0 0 40 30 45 0 20
2019 Evaluation 11 12 17 9 0 41 10 47 19 40
2019 Data sciences 28 13 8 0 4 35 11 78 7 25
2019 Policy 11 16 19 9 6 35 4 44 25 775
2019 Project management 8 15 25 8 8 31 5 37 24 380
2019 Other services to the public 13 20 19 6 5 30 6 52 18 150
2019 None of the above 13 17 21 6 4 36 3 49 17 440

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 16 35 18 5 8 15 3 62 15 75
2024 Intelligence analysts 17 27 29 8 9 8 2 49 19 45
2024 Federal regulators 34 38 11 0 6 11 0 81 6 15
2024 Communications or public affairs 14 34 23 7 6 14 2 57 16 135
2024 Security 18 26 23 10 13 9 1 49 26 105
2024 Administration and operations 17 33 17 8 7 16 2 60 19 510
2024 Human resources 22 37 13 6 2 18 1 73 10 175
2024 Financial management 17 30 18 6 7 18 3 60 17 140
2024 Procurement 27 36 15 3 2 15 2 76 6 40
2024 Real property 12 31 24 12 6 13 1 51 21 80
2024 Information management 19 34 13 6 3 19 5 71 12 40
2024 Information technology 25 26 19 5 6 18 1 63 14 190
2024 Policy 10 32 18 14 9 16 1 50 27 725
2024 Project management 12 30 20 12 8 16 1 51 25 315
2024 Other services to the public 18 36 17 13 6 9 2 60 20 140
2024 None of the above 16 30 20 11 8 14 1 54 23 365
2022 Client contact centre 21 37 15 9 3 14 2 69 14 135
2022 Federal regulators 26 10 28 10 8 5 14 44 22 15
2022 Compliance, inspection and enforcement 26 24 22 4 5 19 0 61 12 35
2022 Communications or public affairs 20 30 21 11 6 12 1 57 19 220
2022 Access to information and privacy 23 51 3 2 3 14 3 90 7 30
2022 Security 18 30 14 8 13 14 3 57 26 150
2022 Science and technology 19 18 32 7 3 21 0 47 12 30
2022 Legal services 14 27 24 5 4 24 2 55 13 75
2022 Administration and operations 20 33 19 6 7 13 2 63 15 595
2022 Human resources 26 30 14 7 4 17 3 69 13 235
2022 Financial management 22 34 14 3 7 17 3 70 11 230
2022 Procurement 26 37 17 4 3 7 6 72 9 65
2022 Real property 17 32 24 4 11 10 1 56 18 120
2022 Information management 19 34 14 12 2 15 5 65 18 50
2022 Information technology 27 26 21 4 3 18 2 66 8 265
2022 Evaluation 14 26 17 17 10 16 0 47 32 45
2022 Data sciences 27 27 9 8 3 17 9 72 15 40
2022 Policy 14 29 20 12 9 15 1 51 25 880
2022 Project management 11 33 18 13 7 16 2 53 25 460
2022 Other services to the public 17 36 17 12 5 9 4 61 20 160
2022 None of the above 19 27 18 11 8 14 3 55 23 435
2020 Client contact centre 20 39 24 1 4 12 1 68 5 105
2020 Federal regulators 16 22 33 12 11 5 0 41 25 20
2020 Compliance, inspection and enforcement 26 31 26 5 2 10 0 63 8 40
2020 Communications or public affairs 23 29 21 11 2 13 1 60 15 200
2020 Access to information and privacy 29 22 23 3 3 21 0 64 7 40
2020 Security 20 34 19 9 5 13 1 63 16 170
2020 Science and technology 24 38 15 7 3 13 0 72 11 40
2020 Legal services 20 28 19 13 3 18 0 58 19 80
2020 Administration and operations 26 34 19 6 3 11 1 69 10 670
2020 Human resources 35 29 17 3 1 13 2 75 5 235
2020 Financial management 28 29 13 8 5 15 1 69 16 240
2020 Procurement 35 38 3 1 0 20 3 94 2 65
2020 Real property 22 24 26 3 6 18 0 57 11 110
2020 Material management 25 41 24 0 0 10 0 73 0 20
2020 Information management 29 21 17 5 2 23 4 68 9 55
2020 Information technology 30 30 21 4 6 9 0 66 11 240
2020 Internal audit 21 42 26 5 0 5 0 67 6 20
2020 Evaluation 29 23 18 9 5 17 0 62 16 45
2020 Data sciences 33 24 9 11 4 13 6 70 18 55
2020 Policy 17 30 21 12 7 13 0 54 22 930
2020 Project management 14 33 20 11 7 14 1 55 21 480
2020 Other services to the public 21 34 19 6 8 10 2 62 17 180
2020 None of the above 22 28 20 12 6 11 1 57 20 490
2019 Client contact centre 22 23 26 5 3 14 7 57 10 75
2019 Federal regulators 31 18 24 0 15 11 0 55 17 15
2019 Compliance, inspection and enforcement 27 34 21 3 6 10 0 67 9 35
2019 Communications or public affairs 23 24 17 6 4 23 3 64 13 175
2019 Access to information and privacy 18 28 27 5 3 16 3 56 10 35
2019 Security 20 37 18 3 5 16 1 68 10 135
2019 Science and technology 14 28 28 6 6 17 0 51 15 40
2019 Legal services 19 32 14 12 5 18 0 62 21 80
2019 Administration and operations 27 31 19 6 4 12 1 67 11 555
2019 Human resources 35 25 17 3 2 17 2 74 6 205
2019 Financial management 26 28 16 6 2 21 1 69 11 205
2019 Procurement 29 37 10 2 0 16 6 85 2 60
2019 Real property 23 36 17 2 3 18 0 72 7 70
2019 Material management 34 30 35 0 0 0 0 65 0 10
2019 Information management 19 28 20 6 2 23 2 63 11 60
2019 Information technology 27 27 20 4 3 17 2 67 9 220
2019 Internal audit 23 20 12 0 0 24 20 78 0 20
2019 Evaluation 31 26 24 5 0 15 0 67 5 40
2019 Data sciences 32 27 21 0 0 19 0 74 0 25
2019 Policy 21 34 17 9 6 13 1 63 17 770
2019 Project management 14 36 22 8 7 12 1 57 17 380
2019 Other services to the public 22 28 21 9 4 15 1 60 15 150
2019 None of the above 23 31 21 6 4 15 1 64 11 440

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 18 82 75
2024 Intelligence analysts 4 96 45
2024 Federal regulators 9 91 15
2024 Compliance, inspection and enforcement 11 89 25
2024 Communications or public affairs 16 84 135
2024 Access to information and privacy 8 92 20
2024 Security 14 86 105
2024 Science and technology 14 86 30
2024 Legal services 21 79 40
2024 Administration and operations 15 85 510
2024 Human resources 17 83 175
2024 Financial management 14 86 140
2024 Procurement 22 78 40
2024 Real property 10 90 80
2024 Information management 13 87 40
2024 Information technology 10 90 190
2024 Internal audit 0 100 20
2024 Evaluation 17 83 35
2024 Data sciences 7 93 30
2024 Policy 13 87 725
2024 Project management 16 84 315
2024 Other services to the public 9 91 145
2024 None of the above 13 87 365
2022 Client contact centre 13 87 135
2022 Federal regulators 18 82 15
2022 Compliance, inspection and enforcement 11 89 35
2022 Communications or public affairs 14 86 220
2022 Access to information and privacy 29 71 30
2022 Security 12 88 150
2022 Science and technology 19 81 30
2022 Legal services 13 87 75
2022 Administration and operations 10 90 595
2022 Human resources 16 84 235
2022 Financial management 10 90 230
2022 Procurement 13 87 65
2022 Real property 11 89 120
2022 Material management 4 96 15
2022 Information management 13 87 50
2022 Information technology 10 90 265
2022 Internal audit 4 96 20
2022 Evaluation 16 84 45
2022 Data sciences 4 96 40
2022 Policy 9 91 880
2022 Project management 13 87 460
2022 Other services to the public 6 94 160
2022 None of the above 12 88 435
2020 Client contact centre 12 88 105
2020 Federal regulators 11 89 20
2020 Compliance, inspection and enforcement 7 93 40
2020 Communications or public affairs 14 86 200
2020 Access to information and privacy 16 84 40
2020 Security 15 85 170
2020 Science and technology 15 85 40
2020 Legal services 14 86 75
2020 Administration and operations 13 87 665
2020 Human resources 14 86 230
2020 Financial management 16 84 240
2020 Procurement 13 87 65
2020 Real property 13 87 105
2020 Material management 22 78 20
2020 Information management 12 88 55
2020 Information technology 13 87 240
2020 Internal audit 0 100 20
2020 Evaluation 14 86 45
2020 Data sciences 13 87 55
2020 Policy 11 89 935
2020 Project management 12 88 480
2020 Other services to the public 12 88 175
2020 None of the above 11 89 485
2019 Client contact centre 18 82 75
2019 Federal regulators 10 90 15
2019 Compliance, inspection and enforcement 24 76 35
2019 Communications or public affairs 21 79 175
2019 Access to information and privacy 16 84 35
2019 Security 18 82 135
2019 Science and technology 19 81 40
2019 Legal services 15 85 80
2019 Administration and operations 17 83 555
2019 Human resources 15 85 205
2019 Financial management 18 82 205
2019 Procurement 10 90 60
2019 Real property 19 81 70
2019 Material management 36 64 10
2019 Information management 17 83 60
2019 Information technology 15 85 220
2019 Internal audit 9 91 20
2019 Evaluation 21 79 40
2019 Data sciences 16 84 25
2019 Policy 13 87 775
2019 Project management 15 85 380
2019 Other services to the public 13 87 150
2019 None of the above 11 89 445

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 39 61 10
2024 Communications or public affairs 30 70 20
2024 Security 26 74 15
2024 Administration and operations 47 53 75
2024 Human resources 52 48 35
2024 Financial management 38 62 20
2024 Information technology 54 46 20
2024 Policy 54 46 95
2024 Project management 57 43 50
2024 Other services to the public 39 61 15
2024 None of the above 61 39 50
2022 Client contact centre 69 31 20
2022 Communications or public affairs 60 40 30
2022 Security 55 45 20
2022 Legal services 45 55 10
2022 Administration and operations 52 48 65
2022 Human resources 56 44 40
2022 Financial management 28 72 25
2022 Real property 49 51 15
2022 Information technology 55 45 30
2022 Policy 49 51 90
2022 Project management 46 54 60
2022 Other services to the public 55 45 10
2022 None of the above 55 45 55
2020 Client contact centre 54 46 15
2020 Communications or public affairs 31 69 30
2020 Security 53 47 25
2020 Legal services 63 37 10
2020 Administration and operations 43 57 85
2020 Human resources 40 60 35
2020 Financial management 25 75 40
2020 Real property 30 70 15
2020 Information technology 28 72 30
2020 Policy 41 59 100
2020 Project management 49 51 55
2020 Other services to the public 18 82 20
2020 None of the above 34 66 55

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 79 21 10
2024 Communications or public affairs 56 44 20
2024 Security 68 32 15
2024 Administration and operations 82 18 75
2024 Human resources 88 12 35
2024 Financial management 69 31 20
2024 Information technology 60 40 20
2024 Policy 72 28 95
2024 Project management 77 23 50
2024 Other services to the public 74 26 15
2024 None of the above 69 31 50
2022 Client contact centre 75 25 20
2022 Communications or public affairs 77 23 30
2022 Security 75 25 20
2022 Legal services 62 38 10
2022 Administration and operations 76 24 65
2022 Human resources 71 29 40
2022 Financial management 69 31 25
2022 Real property 75 25 15
2022 Information technology 81 19 30
2022 Policy 74 26 90
2022 Project management 70 30 60
2022 Other services to the public 80 20 10
2022 None of the above 72 28 55
2020 Client contact centre 85 15 15
2020 Communications or public affairs 81 19 30
2020 Security 85 15 25
2020 Legal services 72 28 10
2020 Administration and operations 75 25 85
2020 Human resources 87 13 35
2020 Financial management 70 30 40
2020 Real property 85 15 15
2020 Information technology 88 12 30
2020 Policy 72 28 100
2020 Project management 84 16 55
2020 Other services to the public 80 20 20
2020 None of the above 71 29 55
2019 Client contact centre 87 13 15
2019 Communications or public affairs 59 41 40
2019 Security 67 33 25
2019 Legal services 74 26 10
2019 Administration and operations 75 25 90
2019 Human resources 84 16 30
2019 Financial management 76 24 35
2019 Real property 60 40 15
2019 Information management 60 40 10
2019 Information technology 73 27 35
2019 Policy 75 25 105
2019 Project management 72 28 60
2019 Other services to the public 71 29 20
2019 None of the above 71 29 50

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 24 49 6 21 0 0 0 73 21 10
2024 Security 19 54 0 9 17 0 0 73 27 10
2024 Administration and operations 50 30 5 12 3 0 0 80 16 60
2024 Human resources 53 26 5 10 3 2 0 82 13 30
2024 Financial management 11 43 28 5 13 0 0 54 18 15
2024 Information technology 42 33 17 8 0 0 0 75 8 10
2024 Policy 28 41 5 19 5 1 0 70 24 70
2024 Project management 14 51 14 19 2 0 0 65 21 40
2024 Other services to the public 51 40 9 0 0 0 0 91 0 10
2024 None of the above 35 39 3 11 13 0 0 74 24 35
2022 Client contact centre 50 28 5 16 0 0 0 79 16 15
2022 Communications or public affairs 33 42 3 11 5 5 0 79 17 25
2022 Security 39 16 30 8 8 0 0 55 15 15
2022 Administration and operations 47 33 6 5 6 0 2 82 11 50
2022 Human resources 52 36 3 3 3 3 0 91 6 30
2022 Financial management 34 38 11 5 6 0 5 76 12 15
2022 Real property 37 29 12 10 12 0 0 66 22 10
2022 Information technology 48 48 0 0 4 0 0 96 4 25
2022 Policy 34 43 6 10 6 2 0 78 16 65
2022 Project management 33 35 12 14 6 0 0 68 20 40
2022 None of the above 31 36 11 14 7 0 0 68 21 40
2020 Client contact centre 36 46 9 9 0 0 0 82 9 10
2020 Communications or public affairs 35 43 13 5 5 0 0 78 9 25
2020 Security 58 19 9 5 9 0 0 77 14 20
2020 Administration and operations 45 38 9 3 5 0 0 83 8 65
2020 Human resources 54 39 3 3 0 0 0 94 3 30
2020 Financial management 57 39 0 0 3 0 0 97 3 25
2020 Real property 47 35 0 9 9 0 0 82 18 10
2020 Information technology 47 39 11 0 3 0 0 86 3 30
2020 Policy 39 37 12 7 1 3 0 78 9 70
2020 Project management 43 31 6 13 2 2 3 78 16 45
2020 Other services to the public 31 51 4 14 0 0 0 82 14 15
2020 None of the above 33 34 15 8 10 0 0 67 19 40
2019 Client contact centre 46 38 8 8 0 0 0 84 8 10
2019 Communications or public affairs 50 29 0 17 4 0 0 80 20 25
2019 Security 63 18 6 5 6 0 0 82 12 15
2019 Administration and operations 36 34 12 11 3 0 3 72 15 70
2019 Human resources 39 51 0 10 0 0 0 90 10 25
2019 Financial management 66 20 4 6 3 0 0 87 10 30
2019 Information technology 38 34 11 17 0 0 0 72 17 25
2019 Policy 50 34 4 9 4 0 0 83 13 75
2019 Project management 31 34 7 26 2 0 0 65 28 40
2019 Other services to the public 42 33 5 13 8 0 0 75 21 15
2019 None of the above 43 36 5 8 0 3 5 86 9 35

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 41 8 9 7 1 3 75 16 75
2024 Intelligence analysts 32 36 11 13 2 6 0 72 16 45
2024 Federal regulators 55 39 6 0 0 0 0 94 0 15
2024 Compliance, inspection and enforcement 31 45 7 7 4 0 5 81 12 25
2024 Communications or public affairs 34 38 11 8 4 4 1 76 13 135
2024 Access to information and privacy 35 49 6 10 0 0 0 84 10 20
2024 Security 37 34 4 12 7 3 3 76 20 105
2024 Science and technology 10 64 7 10 4 3 2 79 15 30
2024 Legal services 24 45 6 9 7 2 7 77 17 40
2024 Administration and operations 38 34 9 7 4 4 4 78 12 510
2024 Human resources 46 37 4 6 2 1 3 87 9 175
2024 Financial management 27 35 13 9 6 4 6 68 17 140
2024 Procurement 46 38 4 5 1 0 6 88 7 40
2024 Real property 48 23 10 11 1 2 4 76 13 80
2024 Information management 48 23 4 8 3 6 7 82 14 40
2024 Information technology 37 28 15 6 4 7 4 73 11 190
2024 Internal audit 15 37 27 8 0 7 7 60 9 20
2024 Evaluation 28 43 5 11 6 2 5 76 18 35
2024 Data sciences 30 49 14 8 0 0 0 79 8 30
2024 Policy 29 37 9 11 4 4 5 73 17 725
2024 Project management 29 37 12 10 5 2 5 71 16 315
2024 Other services to the public 44 30 5 4 7 3 7 82 13 145
2024 None of the above 31 40 10 5 7 2 5 77 13 365
2022 Client contact centre 35 39 9 6 3 5 5 81 9 135
2022 Federal regulators 6 50 10 16 0 6 13 68 19 15
2022 Compliance, inspection and enforcement 40 31 15 2 3 9 0 78 5 35
2022 Communications or public affairs 39 36 7 8 2 4 4 82 11 220
2022 Access to information and privacy 63 30 0 3 3 0 0 93 7 30
2022 Security 43 26 6 12 4 5 3 75 18 150
2022 Science and technology 30 21 13 11 10 12 3 60 25 30
2022 Legal services 32 31 11 11 4 5 6 71 17 75
2022 Administration and operations 37 37 9 6 1 5 5 82 9 595
2022 Human resources 48 33 5 4 4 4 3 87 8 235
2022 Financial management 31 39 11 8 2 4 5 77 11 230
2022 Procurement 52 38 2 0 3 2 3 95 3 65
2022 Real property 45 34 7 4 3 4 3 85 7 120
2022 Material management 56 19 0 0 0 18 6 100 0 15
2022 Information management 48 30 9 2 5 6 0 83 7 50
2022 Information technology 45 32 9 4 2 4 3 84 7 265
2022 Internal audit 38 31 9 22 0 0 0 69 22 20
2022 Evaluation 33 46 7 0 4 10 0 87 5 45
2022 Data sciences 36 46 10 7 0 2 0 83 7 40
2022 Policy 30 40 9 8 3 6 4 78 12 880
2022 Project management 33 38 10 10 3 3 4 75 14 460
2022 Other services to the public 39 33 11 4 4 4 6 80 8 160
2022 None of the above 36 34 7 9 3 6 6 78 13 435
2020 Client contact centre 37 33 16 7 1 3 3 74 8 105
2020 Federal regulators 32 50 5 0 6 6 0 88 7 20
2020 Compliance, inspection and enforcement 35 30 13 10 0 2 10 74 11 40
2020 Communications or public affairs 44 38 8 3 2 1 3 86 6 200
2020 Access to information and privacy 49 27 10 5 3 3 3 81 8 40
2020 Security 38 40 9 5 4 1 2 82 10 170
2020 Science and technology 38 40 5 2 3 5 6 88 6 40
2020 Legal services 40 36 11 6 0 4 3 81 7 80
2020 Administration and operations 46 33 8 4 3 2 4 84 7 670
2020 Human resources 53 30 7 4 1 2 3 87 5 235
2020 Financial management 39 36 9 4 3 5 3 82 8 240
2020 Procurement 60 29 2 5 0 0 5 93 5 65
2020 Real property 51 33 7 4 2 2 2 87 6 105
2020 Material management 72 22 6 0 0 0 0 94 0 20
2020 Information management 45 34 5 5 2 4 5 87 7 55
2020 Information technology 42 32 8 6 5 4 3 79 12 240
2020 Internal audit 52 27 5 5 0 11 0 88 6 20
2020 Evaluation 35 43 8 7 2 0 4 82 10 40
2020 Data sciences 43 33 11 8 2 0 4 79 10 55
2020 Policy 39 35 9 6 1 3 6 81 9 930
2020 Project management 37 37 7 6 2 3 7 83 10 480
2020 Other services to the public 40 33 12 6 2 2 5 79 9 175
2020 None of the above 38 37 8 6 4 4 4 81 10 490
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 36 10 7 9 3 1 74 16 75
2024 Intelligence analysts 50 32 2 8 7 0 0 83 15 45
2024 Federal regulators 59 41 0 0 0 0 0 100 0 15
2024 Compliance, inspection and enforcement 31 47 7 10 4 0 0 79 14 25
2024 Communications or public affairs 51 29 6 9 5 0 0 79 14 135
2024 Access to information and privacy 43 43 0 4 5 0 6 91 9 20
2024 Security 47 26 9 7 9 0 2 75 16 105
2024 Science and technology 53 34 5 0 4 3 0 90 4 30
2024 Legal services 44 39 7 5 3 2 0 85 8 40
2024 Administration and operations 47 30 9 5 9 1 0 77 14 510
2024 Human resources 53 29 3 7 6 2 0 83 14 175
2024 Financial management 41 32 11 7 7 0 2 75 14 140
2024 Procurement 45 39 6 3 3 3 0 88 6 40
2024 Real property 52 21 7 14 6 0 0 73 21 80
2024 Information management 42 28 14 12 1 2 0 72 14 40
2024 Information technology 43 32 9 9 5 1 1 77 14 190
2024 Internal audit 31 48 10 4 7 0 0 79 11 20
2024 Evaluation 44 30 8 12 3 3 0 77 15 35
2024 Data sciences 39 45 6 10 0 0 0 84 10 30
2024 Policy 46 35 6 7 5 0 1 82 11 730
2024 Project management 43 30 9 12 5 1 0 74 17 315
2024 Other services to the public 60 27 3 4 5 0 0 88 10 145
2024 None of the above 47 35 5 7 5 1 1 82 12 365
2022 Client contact centre 45 38 7 5 6 0 0 82 11 130
2022 Federal regulators 32 47 11 10 0 0 0 79 10 15
2022 Compliance, inspection and enforcement 41 31 21 5 3 0 0 72 7 35
2022 Communications or public affairs 54 29 6 8 3 0 0 83 11 220
2022 Access to information and privacy 46 39 0 0 15 0 0 85 15 30
2022 Security 47 29 7 6 11 0 0 76 17 150
2022 Science and technology 46 31 3 8 7 5 0 81 15 30
2022 Legal services 50 34 8 1 7 0 0 84 8 75
2022 Administration and operations 47 31 7 7 5 2 1 80 12 595
2022 Human resources 53 28 5 4 7 2 1 83 12 235
2022 Financial management 43 34 7 8 5 2 1 80 13 230
2022 Procurement 52 32 8 2 5 1 0 86 6 65
2022 Real property 47 35 2 5 10 1 0 83 15 120
2022 Material management 55 29 0 9 0 7 0 90 10 15
2022 Information management 53 27 9 4 7 0 0 80 11 50
2022 Information technology 51 31 8 5 3 1 1 84 9 265
2022 Internal audit 16 53 14 17 0 0 0 69 17 20
2022 Evaluation 56 22 4 7 11 0 0 78 18 45
2022 Data sciences 51 38 0 5 2 0 3 93 7 40
2022 Policy 45 36 7 6 5 0 0 82 11 880
2022 Project management 41 36 8 6 8 1 1 78 14 460
2022 Other services to the public 46 34 8 4 7 1 1 81 11 160
2022 None of the above 46 32 5 8 6 2 1 80 14 435
2020 Client contact centre 42 31 13 9 4 0 1 74 13 105
2020 Federal regulators 37 51 6 5 0 0 0 88 5 20
2020 Compliance, inspection and enforcement 45 30 13 7 2 3 0 76 10 40
2020 Communications or public affairs 41 34 10 9 4 1 1 77 13 200
2020 Access to information and privacy 47 38 3 3 10 0 0 84 13 40
2020 Security 36 38 11 10 5 1 0 74 14 170
2020 Science and technology 38 44 9 3 3 0 3 85 6 40
2020 Legal services 43 38 10 8 0 0 0 82 8 75
2020 Administration and operations 48 30 9 7 6 1 1 79 12 665
2020 Human resources 53 26 11 7 2 0 0 80 9 235
2020 Financial management 45 34 11 5 4 0 1 80 9 240
2020 Procurement 55 34 5 6 0 0 0 89 6 65
2020 Real property 53 19 7 8 11 0 2 73 20 105
2020 Material management 66 11 17 6 0 0 0 77 6 20
2020 Information management 49 30 9 7 3 2 0 80 10 55
2020 Information technology 44 32 8 9 7 0 0 76 16 235
2020 Internal audit 37 36 0 21 0 5 0 78 22 20
2020 Evaluation 39 30 9 12 7 3 0 71 19 40
2020 Data sciences 45 33 13 5 4 0 0 78 9 55
2020 Policy 43 37 8 8 4 1 1 80 12 930
2020 Project management 42 34 10 10 4 1 0 76 13 480
2020 Other services to the public 46 34 7 7 7 0 0 80 14 175
2020 None of the above 41 31 9 12 6 1 0 73 18 490

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 5 13 19 11 21 5 28 47 26 75
2024 Intelligence analysts 7 8 12 9 20 7 37 52 27 45
2024 Federal regulators 0 18 10 13 43 0 16 67 22 15
2024 Compliance, inspection and enforcement 11 7 21 13 20 9 19 46 25 25
2024 Communications or public affairs 3 4 14 6 32 5 36 65 12 135
2024 Access to information and privacy 5 13 21 3 16 3 38 33 31 20
2024 Security 7 5 17 9 38 5 18 62 16 105
2024 Science and technology 0 14 14 32 21 10 9 66 17 30
2024 Legal services 10 12 14 5 22 12 24 43 35 40
2024 Administration and operations 4 6 13 10 31 7 31 64 16 505
2024 Human resources 5 7 12 8 26 7 35 59 20 175
2024 Financial management 5 5 13 9 26 9 32 60 18 140
2024 Procurement 0 2 14 5 40 8 32 74 3 40
2024 Real property 3 9 11 9 22 6 40 56 23 80
2024 Information management 6 6 5 6 39 7 31 72 20 40
2024 Information technology 2 8 13 9 32 11 26 64 16 190
2024 Internal audit 11 9 14 13 18 18 17 47 31 20
2024 Evaluation 4 8 22 15 24 9 17 54 17 35
2024 Data sciences 0 11 12 12 15 9 41 54 23 30
2024 Policy 6 10 13 9 28 5 28 56 24 725
2024 Project management 3 12 18 11 29 9 18 54 21 315
2024 Other services to the public 6 6 14 11 30 5 30 62 18 140
2024 None of the above 4 7 18 7 34 7 23 59 16 365
2022 Client contact centre 7 4 11 8 37 9 23 67 17 135
2022 Federal regulators 4 9 24 23 11 0 29 48 19 15
2022 Compliance, inspection and enforcement 5 5 16 10 30 15 20 60 16 35
2022 Communications or public affairs 2 5 13 7 30 3 40 66 12 220
2022 Access to information and privacy 0 8 5 11 42 9 24 80 13 30
2022 Security 3 9 14 7 34 7 27 62 18 150
2022 Science and technology 7 3 20 10 33 20 7 58 14 30
2022 Legal services 0 5 16 9 33 8 29 66 8 75
2022 Administration and operations 3 7 13 8 33 6 31 64 15 590
2022 Human resources 3 3 11 13 36 5 29 74 9 235
2022 Financial management 3 7 11 11 34 6 27 68 15 230
2022 Procurement 2 5 23 8 35 0 28 59 10 65
2022 Real property 1 9 12 10 35 7 25 66 15 120
2022 Material management 0 10 14 5 26 18 27 56 18 15
2022 Information management 6 7 14 3 40 4 27 61 19 50
2022 Information technology 3 6 16 7 33 8 27 61 13 265
2022 Internal audit 4 15 4 9 46 5 18 71 24 20
2022 Evaluation 4 7 20 17 26 7 19 58 16 45
2022 Data sciences 0 10 15 5 34 11 25 60 16 40
2022 Policy 4 9 14 10 29 6 28 58 20 880
2022 Project management 3 7 18 12 29 7 23 60 14 460
2022 Other services to the public 7 9 15 9 36 5 20 59 21 160
2022 None of the above 3 8 13 7 35 5 28 63 17 435

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 41 11 19 13 3 0 55 33 75
2024 Intelligence analysts 13 40 8 15 18 4 2 56 35 45
2024 Federal regulators 29 41 19 0 0 12 0 79 0 15
2024 Compliance, inspection and enforcement 20 26 24 11 12 7 0 49 25 25
2024 Communications or public affairs 9 41 25 13 9 3 1 52 23 135
2024 Access to information and privacy 4 51 24 6 11 5 0 57 18 20
2024 Security 19 33 17 14 14 3 1 54 29 105
2024 Science and technology 3 28 22 29 14 5 0 32 45 30
2024 Legal services 6 45 25 18 5 2 0 51 23 40
2024 Administration and operations 13 39 20 14 10 5 0 55 24 510
2024 Human resources 11 36 25 12 8 8 0 52 21 175
2024 Financial management 12 35 27 13 10 5 0 48 24 140
2024 Procurement 28 46 7 13 5 0 0 74 18 40
2024 Real property 8 44 17 20 7 4 0 54 28 80
2024 Information management 15 48 17 13 3 4 0 65 17 40
2024 Information technology 17 31 22 14 11 5 0 51 26 190
2024 Internal audit 11 22 29 13 6 18 0 41 24 20
2024 Evaluation 6 38 32 22 0 2 0 45 22 35
2024 Data sciences 6 32 23 21 13 6 0 40 36 30
2024 Policy 6 33 22 23 15 2 0 40 38 730
2024 Project management 6 34 24 20 14 2 0 41 34 315
2024 Other services to the public 14 42 17 16 9 2 0 58 25 145
2024 None of the above 10 38 19 15 14 4 0 50 30 365
2022 Client contact centre 15 42 22 7 9 2 3 60 17 135
2022 Federal regulators 23 52 0 9 5 11 0 84 16 15
2022 Compliance, inspection and enforcement 6 43 25 14 8 5 0 52 22 35
2022 Communications or public affairs 15 39 20 16 7 2 1 56 24 220
2022 Access to information and privacy 34 36 16 12 0 2 0 72 12 30
2022 Security 17 36 13 15 14 5 0 56 30 150
2022 Science and technology 6 50 11 7 16 9 0 62 26 30
2022 Legal services 11 42 27 14 5 1 0 53 19 75
2022 Administration and operations 17 38 17 12 9 6 1 59 23 595
2022 Human resources 16 41 16 10 10 6 0 61 22 235
2022 Financial management 21 40 18 8 5 9 0 66 14 230
2022 Procurement 33 34 10 14 7 2 0 69 20 65
2022 Real property 17 41 20 9 11 2 0 59 21 120
2022 Material management 14 33 18 12 11 12 0 54 26 15
2022 Information management 22 32 26 12 8 0 0 54 20 50
2022 Information technology 22 31 23 8 6 9 1 59 16 265
2022 Internal audit 0 32 26 31 0 11 0 36 35 20
2022 Evaluation 15 34 25 16 9 2 0 50 25 45
2022 Data sciences 18 37 19 20 4 3 0 56 24 40
2022 Policy 9 37 20 19 13 3 0 48 32 880
2022 Project management 9 41 21 17 10 2 1 51 28 460
2022 Other services to the public 9 40 27 16 6 2 0 50 23 160
2022 None of the above 12 38 19 15 11 3 1 53 28 435
2020 Client contact centre 27 53 12 5 3 0 0 80 8 105
2020 Federal regulators 22 44 28 0 6 0 0 66 6 20
2020 Compliance, inspection and enforcement 36 42 12 5 3 2 0 80 8 40
2020 Communications or public affairs 30 45 11 9 3 2 0 77 12 200
2020 Access to information and privacy 37 27 16 13 3 5 0 67 16 40
2020 Security 31 41 14 7 7 1 0 72 14 170
2020 Science and technology 36 46 13 2 0 3 0 84 2 40
2020 Legal services 21 55 15 5 4 0 0 76 9 80
2020 Administration and operations 35 47 11 5 2 1 0 83 7 670
2020 Human resources 35 43 13 5 1 2 0 80 6 235
2020 Financial management 42 39 12 4 2 1 0 82 6 240
2020 Procurement 53 38 3 5 0 1 0 92 5 65
2020 Real property 37 42 9 8 3 1 0 80 11 105
2020 Material management 37 38 15 4 5 0 0 76 9 20
2020 Information management 40 33 12 6 2 5 2 79 8 55
2020 Information technology 35 39 13 5 4 3 0 77 10 235
2020 Internal audit 32 52 11 5 0 0 0 84 5 20
2020 Evaluation 36 25 16 12 9 2 0 62 22 45
2020 Data sciences 21 53 15 7 2 2 0 76 9 55
2020 Policy 24 46 14 10 5 1 0 71 15 935
2020 Project management 24 47 14 11 4 1 0 72 14 480
2020 Other services to the public 29 48 13 5 4 1 0 78 9 180
2020 None of the above 25 43 14 13 4 1 0 69 17 490
2019 Client contact centre 11 43 22 17 4 2 2 56 21 75
2019 Federal regulators 25 55 4 11 4 0 0 80 16 15
2019 Compliance, inspection and enforcement 21 52 13 9 3 3 0 75 12 35
2019 Communications or public affairs 18 32 14 24 6 6 0 53 32 175
2019 Access to information and privacy 14 47 13 14 5 6 0 65 21 35
2019 Security 20 42 12 14 5 8 0 67 20 135
2019 Science and technology 10 49 28 4 9 0 0 59 13 40
2019 Legal services 12 49 18 12 4 5 0 65 16 80
2019 Administration and operations 23 43 16 11 5 2 0 67 17 555
2019 Human resources 26 41 22 5 1 4 1 70 7 205
2019 Financial management 30 43 15 8 4 1 0 74 11 205
2019 Procurement 35 40 12 8 0 5 0 79 9 60
2019 Real property 16 40 22 15 6 1 0 57 21 70
2019 Material management 9 29 53 9 0 0 0 38 9 10
2019 Information management 23 48 17 8 2 3 0 73 10 60
2019 Information technology 25 31 18 8 6 10 1 63 16 220
2019 Internal audit 14 46 28 12 0 0 0 60 12 20
2019 Evaluation 19 39 29 7 0 6 0 62 7 40
2019 Data sciences 11 39 29 13 4 4 0 52 18 25
2019 Policy 17 43 18 14 6 2 0 61 21 775
2019 Project management 12 47 19 13 7 2 0 60 21 380
2019 Other services to the public 14 40 18 20 4 4 0 57 25 150
2019 None of the above 16 42 20 12 7 3 0 61 19 440

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 10 23 41 20 6 75
2024 Intelligence analysts 4 25 39 23 9 45
2024 Federal regulators 9 43 19 23 6 15
2024 Compliance, inspection and enforcement 24 31 19 23 3 25
2024 Communications or public affairs 6 20 41 23 10 135
2024 Access to information and privacy 10 20 39 32 0 20
2024 Security 19 18 30 18 16 105
2024 Science and technology 0 21 38 8 33 30
2024 Legal services 3 42 25 20 11 40
2024 Administration and operations 9 24 36 21 10 510
2024 Human resources 14 20 37 25 4 175
2024 Financial management 7 30 36 21 7 140
2024 Procurement 7 29 36 25 3 40
2024 Real property 1 29 23 28 19 80
2024 Information management 1 20 36 22 21 40
2024 Information technology 19 23 32 17 8 190
2024 Internal audit 4 7 32 53 4 20
2024 Evaluation 0 39 40 15 6 35
2024 Data sciences 17 17 38 19 9 30
2024 Policy 6 26 36 24 8 730
2024 Project management 5 20 42 26 7 315
2024 Other services to the public 10 31 33 17 9 145
2024 None of the above 8 27 38 20 6 365
2022 Client contact centre 13 30 38 13 6 135
2022 Federal regulators 11 28 43 14 4 15
2022 Compliance, inspection and enforcement 5 27 34 24 10 35
2022 Communications or public affairs 12 20 39 24 6 220
2022 Access to information and privacy 21 26 29 21 3 30
2022 Security 12 27 31 21 8 150
2022 Science and technology 6 28 42 14 10 30
2022 Legal services 4 29 40 23 5 75
2022 Administration and operations 9 28 38 16 8 595
2022 Human resources 6 27 39 19 9 235
2022 Financial management 15 24 43 15 3 230
2022 Procurement 9 27 43 21 0 65
2022 Real property 12 28 39 15 6 120
2022 Material management 29 10 24 25 12 15
2022 Information management 11 32 34 16 7 50
2022 Information technology 17 27 33 18 5 265
2022 Internal audit 4 16 59 17 4 20
2022 Evaluation 10 31 28 25 7 45
2022 Data sciences 4 21 52 23 0 40
2022 Policy 7 23 37 25 8 880
2022 Project management 8 26 38 21 6 460
2022 Other services to the public 5 26 43 17 9 160
2022 None of the above 6 28 39 19 8 435

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 32 9 4 8 1 0 79 12 75
2024 Intelligence analysts 39 38 13 6 2 2 0 79 8 45
2024 Federal regulators 62 33 5 0 0 0 0 95 0 15
2024 Compliance, inspection and enforcement 35 27 4 9 19 0 7 67 29 25
2024 Communications or public affairs 47 30 11 6 3 3 0 79 10 135
2024 Access to information and privacy 35 35 21 4 0 5 0 74 4 20
2024 Security 49 26 12 4 6 1 2 77 10 105
2024 Science and technology 60 21 5 3 6 5 0 85 10 30
2024 Legal services 38 36 13 7 3 3 0 77 10 40
2024 Administration and operations 46 30 11 5 6 2 1 78 11 510
2024 Human resources 54 28 7 5 4 2 1 84 9 175
2024 Financial management 37 32 11 2 10 5 3 75 13 140
2024 Procurement 50 29 16 0 3 2 0 80 3 40
2024 Real property 45 28 12 6 5 3 0 76 11 80
2024 Information management 50 28 17 2 1 1 0 79 3 40
2024 Information technology 47 28 9 8 3 3 1 79 12 190
2024 Internal audit 21 58 10 4 7 0 0 79 11 20
2024 Evaluation 29 46 15 3 3 5 0 79 5 35
2024 Data sciences 45 32 3 10 0 10 0 85 12 30
2024 Policy 37 35 13 6 5 3 0 75 12 730
2024 Project management 38 30 13 8 7 4 0 71 15 315
2024 Other services to the public 54 27 11 4 3 1 0 81 8 145
2024 None of the above 43 30 12 7 5 3 1 75 12 365
2022 Client contact centre 41 36 10 6 5 1 1 78 11 135
2022 Federal regulators 35 37 0 21 6 0 0 72 28 15
2022 Compliance, inspection and enforcement 39 29 27 2 3 0 0 68 5 35
2022 Communications or public affairs 47 31 10 7 3 3 0 80 10 220
2022 Access to information and privacy 55 33 3 6 3 0 0 88 9 30
2022 Security 45 27 12 6 5 4 1 76 11 150
2022 Science and technology 35 29 8 6 13 5 3 70 21 30
2022 Legal services 39 37 12 5 2 4 1 79 8 75
2022 Administration and operations 46 27 12 6 3 5 1 78 9 595
2022 Human resources 50 29 8 4 4 4 3 84 8 235
2022 Financial management 47 33 8 3 3 5 2 86 6 230
2022 Procurement 58 26 6 3 5 2 0 86 8 65
2022 Real property 46 34 7 6 4 2 0 81 11 120
2022 Material management 48 8 14 5 0 19 6 76 6 15
2022 Information management 61 23 11 0 3 0 2 86 3 50
2022 Information technology 52 26 12 4 2 4 1 81 6 265
2022 Internal audit 26 31 25 17 0 0 0 57 17 20
2022 Evaluation 59 28 2 4 4 2 0 89 9 45
2022 Data sciences 52 29 10 2 2 2 3 85 5 40
2022 Policy 39 35 12 7 3 3 1 77 11 880
2022 Project management 40 34 13 6 4 3 0 76 11 460
2022 Other services to the public 44 27 12 7 6 4 1 74 13 160
2022 None of the above 40 32 12 6 5 3 2 75 12 435
2020 Client contact centre 40 32 18 3 2 3 2 76 6 105
2020 Federal regulators 61 27 12 0 0 0 0 88 0 20
2020 Compliance, inspection and enforcement 42 22 21 7 0 8 0 70 8 40
2020 Communications or public affairs 46 28 15 7 3 2 0 75 11 200
2020 Access to information and privacy 44 30 13 0 8 5 0 78 8 40
2020 Security 40 31 12 8 7 3 0 72 15 170
2020 Science and technology 50 31 14 0 3 0 3 83 3 40
2020 Legal services 43 42 10 1 0 4 0 88 1 80
2020 Administration and operations 45 31 11 4 5 3 1 79 9 665
2020 Human resources 49 28 15 4 2 2 0 79 6 235
2020 Financial management 47 29 13 3 4 3 1 79 7 240
2020 Procurement 56 31 6 6 0 1 0 87 6 65
2020 Real property 51 25 11 6 5 1 2 78 10 105
2020 Material management 53 22 25 0 0 0 0 75 0 20
2020 Information management 38 40 16 0 3 4 0 80 3 55
2020 Information technology 44 27 16 6 5 3 1 73 11 240
2020 Internal audit 21 36 26 0 5 11 0 64 6 20
2020 Evaluation 38 35 14 7 7 0 0 73 13 45
2020 Data sciences 43 42 5 2 5 2 0 87 7 55
2020 Policy 39 34 15 6 4 2 0 74 10 930
2020 Project management 38 35 15 6 3 2 1 74 10 475
2020 Other services to the public 43 33 14 4 3 2 0 78 8 175
2020 None of the above 34 33 14 8 6 4 2 71 15 485

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 31 5 12 16 3 1 65 29 75
2024 Intelligence analysts 37 29 12 11 12 0 0 66 23 45
2024 Federal regulators 62 11 22 5 0 0 0 73 5 15
2024 Compliance, inspection and enforcement 32 28 7 12 15 7 0 64 29 25
2024 Communications or public affairs 36 34 6 15 10 0 0 69 24 135
2024 Access to information and privacy 32 38 6 10 8 0 6 74 20 20
2024 Security 32 33 8 11 12 2 2 68 24 105
2024 Science and technology 24 22 32 7 12 3 0 48 19 30
2024 Legal services 27 40 9 12 11 2 0 68 23 40
2024 Administration and operations 39 27 12 10 11 1 0 67 21 510
2024 Human resources 48 26 8 8 8 2 0 76 16 175
2024 Financial management 34 25 12 12 14 0 2 61 27 140
2024 Procurement 41 34 11 7 3 3 0 78 11 40
2024 Real property 48 23 8 8 12 1 0 72 21 80
2024 Information management 38 22 19 15 1 2 2 63 17 40
2024 Information technology 36 28 12 10 10 1 2 66 21 190
2024 Internal audit 19 35 23 14 10 0 0 54 23 20
2024 Evaluation 31 36 10 17 3 3 0 69 20 35
2024 Data sciences 36 40 9 6 9 0 0 76 15 30
2024 Policy 30 30 11 16 12 1 0 61 28 730
2024 Project management 33 24 10 19 12 1 1 58 31 315
2024 Other services to the public 43 28 8 10 11 1 0 71 21 145
2024 None of the above 33 31 9 14 11 2 0 65 26 365
2022 Client contact centre 32 38 9 7 13 1 0 71 20 135
2022 Federal regulators 32 37 4 21 6 0 0 68 28 15
2022 Compliance, inspection and enforcement 29 31 18 7 14 0 0 60 22 35
2022 Communications or public affairs 41 30 9 13 7 0 0 71 20 220
2022 Access to information and privacy 39 23 5 14 15 0 3 64 30 30
2022 Security 38 23 10 11 18 1 0 61 28 150
2022 Science and technology 31 33 6 11 13 5 0 68 26 30
2022 Legal services 31 31 16 6 13 2 1 64 19 75
2022 Administration and operations 40 28 11 10 8 2 1 70 19 595
2022 Human resources 44 24 7 9 13 2 1 70 22 235
2022 Financial management 39 29 8 12 7 3 3 72 20 230
2022 Procurement 48 28 10 9 5 1 0 77 13 65
2022 Real property 38 32 8 8 14 0 0 70 21 120
2022 Material management 44 14 20 5 4 7 6 67 10 15
2022 Information management 59 19 7 6 9 0 0 78 15 50
2022 Information technology 45 27 8 9 8 3 1 74 18 265
2022 Internal audit 11 20 14 48 6 0 0 32 54 20
2022 Evaluation 50 19 11 2 15 2 0 71 18 45
2022 Data sciences 43 28 3 19 2 2 3 75 22 40
2022 Policy 30 32 9 15 12 1 0 63 28 880
2022 Project management 31 30 11 14 12 1 1 63 26 460
2022 Other services to the public 34 29 8 14 12 1 1 65 27 160
2022 None of the above 30 31 7 14 14 1 1 63 29 435
2020 Client contact centre 32 34 15 11 6 1 0 67 18 105
2020 Federal regulators 26 34 11 17 12 0 0 60 29 20
2020 Compliance, inspection and enforcement 32 35 9 17 4 3 0 69 22 40
2020 Communications or public affairs 31 33 11 13 9 1 1 66 23 200
2020 Access to information and privacy 37 36 11 5 11 0 0 73 16 35
2020 Security 33 31 7 15 14 1 0 65 29 170
2020 Science and technology 33 36 18 8 3 0 3 71 11 40
2020 Legal services 29 34 11 18 5 3 0 65 23 80
2020 Administration and operations 36 29 12 12 9 1 1 67 21 670
2020 Human resources 43 27 14 9 6 0 1 71 15 230
2020 Financial management 38 26 16 11 7 2 1 65 19 240
2020 Procurement 42 35 13 11 0 0 0 77 11 65
2020 Real property 35 29 11 9 14 1 2 66 23 110
2020 Material management 62 9 19 4 6 0 0 71 10 20
2020 Information management 32 32 18 7 7 2 2 67 15 55
2020 Information technology 34 26 13 15 10 1 0 61 25 240
2020 Internal audit 15 42 11 21 10 0 0 57 32 20
2020 Evaluation 31 26 19 13 12 0 0 56 25 45
2020 Data sciences 36 22 14 20 5 2 0 59 26 55
2020 Policy 27 33 11 17 9 1 1 62 27 930
2020 Project management 30 29 14 17 9 1 0 60 26 480
2020 Other services to the public 30 30 15 16 8 0 0 61 25 180
2020 None of the above 27 28 12 19 12 2 0 56 32 490

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 39 15 16 15 0 0 54 32 75
2024 Intelligence analysts 10 34 18 21 11 5 0 47 34 45
2024 Federal regulators 16 46 20 12 6 0 0 63 18 15
2024 Compliance, inspection and enforcement 17 27 18 11 27 0 0 44 38 25
2024 Communications or public affairs 9 31 20 25 14 2 0 41 40 135
2024 Access to information and privacy 10 48 25 14 0 3 0 60 15 20
2024 Security 12 39 12 19 14 2 1 53 34 105
2024 Science and technology 7 45 5 29 14 0 0 53 42 30
2024 Legal services 13 44 15 15 12 0 0 57 28 40
2024 Administration and operations 16 37 17 16 13 2 0 54 29 510
2024 Human resources 24 44 13 10 8 1 0 69 18 175
2024 Financial management 14 44 16 14 10 2 1 59 24 140
2024 Procurement 16 44 22 11 7 0 0 60 18 40
2024 Real property 3 45 14 22 14 1 0 49 36 80
2024 Information management 21 26 15 26 9 3 0 48 36 40
2024 Information technology 18 34 15 16 14 1 1 53 31 190
2024 Internal audit 3 29 13 23 31 0 0 32 54 20
2024 Evaluation 17 47 19 9 8 0 0 63 17 35
2024 Data sciences 18 33 12 30 5 3 0 52 36 30
2024 Policy 10 31 15 27 17 1 0 41 44 725
2024 Project management 11 36 14 21 17 1 0 47 38 315
2024 Other services to the public 25 32 14 22 7 0 0 57 29 145
2024 None of the above 13 38 14 20 13 1 0 52 34 365
2022 Client contact centre 22 41 14 12 8 2 1 64 21 135
2022 Federal regulators 21 29 32 11 8 0 0 50 19 15
2022 Compliance, inspection and enforcement 16 37 30 8 7 3 0 54 16 35
2022 Communications or public affairs 17 37 18 19 8 0 0 54 27 220
2022 Access to information and privacy 36 49 8 3 3 0 0 85 6 30
2022 Security 15 30 18 17 20 0 0 45 37 150
2022 Science and technology 20 37 0 17 16 9 0 63 37 30
2022 Legal services 15 42 20 12 5 5 0 61 18 75
2022 Administration and operations 17 41 17 12 10 1 1 59 23 595
2022 Human resources 25 40 15 10 8 2 1 66 18 235
2022 Financial management 24 49 10 7 6 2 0 75 14 230
2022 Procurement 28 41 16 9 5 0 2 70 14 65
2022 Real property 12 36 19 16 14 2 0 49 31 120
2022 Material management 16 28 15 41 0 0 0 43 41 15
2022 Information management 28 33 16 10 11 2 0 62 21 50
2022 Information technology 25 36 20 8 7 3 1 64 16 265
2022 Internal audit 12 51 29 8 0 0 0 63 8 20
2022 Evaluation 20 42 18 12 8 0 0 62 20 45
2022 Data sciences 15 58 13 5 9 0 0 73 14 40
2022 Policy 14 32 18 22 14 1 0 46 36 880
2022 Project management 15 36 16 19 12 1 0 52 32 460
2022 Other services to the public 18 33 17 17 13 0 1 52 30 160
2022 None of the above 16 33 14 20 13 2 2 51 35 435
2020 Client contact centre 22 38 22 7 11 1 0 60 18 105
2020 Federal regulators 10 33 16 18 18 6 0 46 38 20
2020 Compliance, inspection and enforcement 25 42 19 7 6 0 0 67 14 40
2020 Communications or public affairs 24 36 16 14 10 1 0 60 24 200
2020 Access to information and privacy 28 23 10 26 10 3 0 52 37 40
2020 Security 24 31 18 16 8 2 1 57 24 170
2020 Science and technology 29 33 24 12 3 0 0 61 15 40
2020 Legal services 26 43 19 10 1 0 0 69 12 75
2020 Administration and operations 31 35 17 10 6 1 0 67 16 670
2020 Human resources 37 33 13 12 2 2 0 72 15 235
2020 Financial management 36 34 13 8 6 4 0 73 14 240
2020 Procurement 40 36 9 9 0 3 2 80 10 65
2020 Real property 22 38 16 13 9 1 0 61 23 105
2020 Material management 33 18 34 15 0 0 0 51 15 20
2020 Information management 36 31 13 9 7 4 0 70 17 55
2020 Information technology 28 33 22 10 5 1 0 62 15 240
2020 Internal audit 11 57 10 16 5 0 0 68 22 20
2020 Evaluation 19 37 19 13 11 0 0 57 25 45
2020 Data sciences 25 40 15 9 9 2 0 67 19 55
2020 Policy 18 33 18 17 12 1 0 52 29 935
2020 Project management 17 35 20 18 9 2 0 53 27 480
2020 Other services to the public 21 40 19 9 10 1 0 62 20 180
2020 None of the above 20 32 17 18 11 1 0 53 29 490
2019 Client contact centre 10 40 22 12 11 4 2 53 24 75
2019 Federal regulators 11 37 12 24 15 0 0 49 39 15
2019 Compliance, inspection and enforcement 9 39 24 15 13 0 0 48 28 35
2019 Communications or public affairs 18 28 16 21 12 5 0 48 35 175
2019 Access to information and privacy 16 32 24 14 14 0 0 49 27 35
2019 Security 14 32 18 20 12 4 0 48 33 135
2019 Science and technology 11 29 30 17 12 0 0 40 30 40
2019 Legal services 11 33 25 18 11 2 0 45 30 80
2019 Administration and operations 19 36 18 16 9 1 0 56 25 555
2019 Human resources 24 37 21 12 2 5 1 64 14 205
2019 Financial management 22 39 20 12 5 2 0 62 17 205
2019 Procurement 35 29 18 8 5 5 0 68 13 60
2019 Real property 16 19 33 13 17 3 0 36 30 70
2019 Material management 27 29 18 17 9 0 0 56 26 10
2019 Information management 18 44 27 6 5 0 0 62 11 60
2019 Information technology 24 29 20 14 7 5 1 56 23 220
2019 Internal audit 29 17 25 12 12 0 6 49 25 20
2019 Evaluation 23 27 29 17 5 0 0 50 22 40
2019 Data sciences 13 19 28 33 4 4 0 34 38 25
2019 Policy 14 26 20 24 15 1 0 41 39 770
2019 Project management 11 31 23 18 15 2 0 43 33 380
2019 Other services to the public 16 29 21 18 15 2 0 46 33 150
2019 None of the above 13 33 22 20 11 1 0 47 31 440

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 39 19 21 4 3 4 53 27 40
2024 Communications or public affairs 10 47 17 20 3 3 0 59 24 60
2024 Security 28 38 15 12 8 0 0 65 20 60
2024 Science and technology 9 14 29 33 7 7 0 25 44 15
2024 Legal services 0 72 6 8 13 0 0 72 22 15
2024 Administration and operations 11 46 17 18 8 1 0 57 26 235
2024 Human resources 13 41 19 16 11 0 0 54 27 65
2024 Financial management 6 47 19 20 6 0 2 54 26 65
2024 Procurement 5 56 20 11 4 0 5 63 16 15
2024 Real property 15 50 8 20 5 2 0 66 25 40
2024 Information management 7 42 13 23 15 0 0 48 38 15
2024 Information technology 17 38 17 20 5 3 0 57 26 80
2024 Evaluation 0 45 41 7 7 0 0 45 14 15
2024 Policy 6 51 14 22 5 2 0 59 27 305
2024 Project management 8 39 18 20 13 1 1 48 34 120
2024 Other services to the public 9 50 10 19 6 5 0 62 27 90
2024 None of the above 5 53 15 17 10 0 0 58 27 220
2022 Client contact centre 18 35 15 25 3 4 0 55 29 55
2022 Compliance, inspection and enforcement 15 49 8 22 6 0 0 64 28 15
2022 Communications or public affairs 14 50 17 17 2 0 0 64 19 85
2022 Access to information and privacy 10 62 9 8 11 0 0 72 19 10
2022 Security 20 37 16 14 10 1 0 58 25 80
2022 Science and technology 18 16 16 16 19 16 0 40 41 10
2022 Legal services 4 40 22 26 8 0 0 44 34 25
2022 Administration and operations 8 53 13 16 9 1 0 61 25 225
2022 Human resources 13 44 17 18 8 0 0 57 26 70
2022 Financial management 9 43 22 19 7 0 0 52 26 100
2022 Procurement 14 44 17 22 0 0 4 60 23 25
2022 Real property 15 62 15 3 3 2 0 79 6 60
2022 Information technology 19 42 20 14 3 1 2 62 17 95
2022 Internal audit 0 38 20 33 9 0 0 38 42 10
2022 Evaluation 0 51 7 35 7 0 0 51 42 15
2022 Data sciences 13 47 17 13 0 11 0 67 15 15
2022 Policy 6 50 15 22 5 3 0 58 27 375
2022 Project management 11 45 18 19 7 1 1 56 26 160
2022 Other services to the public 6 44 22 16 8 4 0 52 25 100
2022 None of the above 7 45 13 21 13 1 0 53 34 260
2020 Client contact centre 9 49 12 28 2 0 0 58 31 35
2020 Compliance, inspection and enforcement 0 82 0 18 0 0 0 82 18 10
2020 Communications or public affairs 18 51 16 14 0 2 0 69 14 65
2020 Access to information and privacy 0 36 9 46 9 0 0 36 55 10
2020 Security 14 47 18 15 3 1 1 64 18 80
2020 Science and technology 20 60 9 0 0 0 11 90 0 10
2020 Legal services 12 45 22 16 0 5 0 59 17 20
2020 Administration and operations 14 46 15 21 4 0 0 60 25 240
2020 Human resources 18 47 13 15 3 0 3 68 19 65
2020 Financial management 17 42 16 19 4 0 1 59 24 90
2020 Procurement 21 52 8 11 8 0 0 73 19 25
2020 Real property 29 38 20 6 7 0 0 67 13 45
2020 Information management 20 43 8 29 0 0 0 63 29 10
2020 Information technology 22 45 10 15 7 1 0 68 22 90
2020 Evaluation 6 55 6 19 6 6 0 66 27 15
2020 Data sciences 8 59 8 8 8 9 0 74 18 10
2020 Policy 13 49 12 19 5 1 0 62 25 365
2020 Project management 12 51 14 21 1 1 0 64 23 140
2020 Other services to the public 8 48 20 19 3 2 0 57 23 105
2020 None of the above 11 44 14 25 6 0 1 55 31 275
2019 Client contact centre 13 22 30 35 0 0 0 35 35 25
2019 Compliance, inspection and enforcement 7 47 23 7 15 0 0 54 23 15
2019 Communications or public affairs 16 43 9 22 10 0 0 59 32 65
2019 Security 14 51 15 7 7 2 4 69 15 55
2019 Science and technology 11 50 19 20 0 0 0 61 20 10
2019 Legal services 0 54 29 17 0 0 0 54 17 15
2019 Administration and operations 16 40 17 15 7 2 4 59 23 200
2019 Human resources 14 36 18 21 3 7 0 54 26 60
2019 Financial management 8 38 25 15 8 3 2 49 25 85
2019 Procurement 5 59 10 15 0 0 10 72 16 20
2019 Real property 17 39 21 9 4 5 5 62 15 25
2019 Information management 32 61 0 8 0 0 0 92 8 15
2019 Information technology 9 41 26 11 5 4 4 54 17 80
2019 Evaluation 18 18 18 19 9 9 9 44 34 10
2019 Policy 13 47 13 17 6 2 2 63 23 330
2019 Project management 13 50 15 14 2 2 5 67 17 120
2019 Other services to the public 10 36 20 23 5 5 0 48 30 95
2019 None of the above 14 47 12 16 6 4 1 64 24 225

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 20 27 10 12 0 10 24 76 75
2024 Intelligence analysts 13 34 32 11 6 0 4 14 86 45
2024 Federal regulators 30 23 32 10 6 0 0 30 70 15
2024 Compliance, inspection and enforcement 32 21 19 12 9 0 7 35 65 25
2024 Communications or public affairs 31 32 20 7 7 0 4 32 68 135
2024 Access to information and privacy 37 30 18 9 6 0 0 37 63 20
2024 Security 37 29 13 7 11 1 3 38 62 105
2024 Science and technology 23 16 19 36 5 2 0 23 77 30
2024 Legal services 24 25 23 5 22 0 0 24 76 40
2024 Administration and operations 31 29 20 6 10 1 3 32 68 505
2024 Human resources 35 29 15 11 4 1 6 37 63 175
2024 Financial management 42 25 10 6 11 1 6 45 55 140
2024 Procurement 18 35 25 14 8 0 0 18 82 40
2024 Real property 39 33 16 7 2 0 3 40 60 80
2024 Information management 30 16 33 8 8 0 5 32 68 40
2024 Information technology 42 24 15 6 9 1 2 44 56 190
2024 Internal audit 24 26 7 0 38 0 4 25 75 20
2024 Evaluation 39 42 7 5 6 0 0 39 61 35
2024 Data sciences 45 41 9 0 5 0 0 45 55 30
2024 Policy 29 32 21 7 9 0 1 30 70 725
2024 Project management 33 30 15 10 9 0 2 34 66 315
2024 Other services to the public 25 31 21 8 12 0 3 25 75 145
2024 None of the above 27 30 17 11 13 1 2 28 72 365
2022 Client contact centre 31 26 21 10 9 1 2 130
2022 Federal regulators 18 29 42 10 0 0 0 15
2022 Compliance, inspection and enforcement 29 30 18 9 14 0 0 35
2022 Communications or public affairs 28 26 17 11 14 1 3 220
2022 Access to information and privacy 38 25 16 0 18 0 3 30
2022 Security 28 29 25 5 9 1 2 150
2022 Science and technology 21 27 33 3 12 4 0 30
2022 Legal services 22 22 23 13 13 0 6 75
2022 Administration and operations 31 29 18 8 9 0 5 595
2022 Human resources 35 28 20 7 6 0 4 235
2022 Financial management 39 24 17 7 9 0 4 230
2022 Procurement 26 32 13 10 12 2 6 65
2022 Real property 41 23 16 9 9 1 1 120
2022 Material management 55 9 11 9 16 0 0 15
2022 Information management 35 24 16 7 13 0 4 50
2022 Information technology 35 24 19 8 10 0 4 260
2022 Internal audit 33 20 12 15 15 0 4 20
2022 Evaluation 30 29 18 15 4 0 4 45
2022 Data sciences 31 32 21 7 6 0 2 40
2022 Policy 28 34 19 11 8 0 0 870
2022 Project management 23 37 18 11 9 0 3 460
2022 Other services to the public 20 40 18 8 13 0 1 160
2022 None of the above 27 35 17 9 10 0 1 435
2020 Client contact centre 27 31 23 11 9 0 0 105
2020 Federal regulators 12 26 27 11 24 0 0 20
2020 Compliance, inspection and enforcement 32 25 7 15 22 0 0 40
2020 Communications or public affairs 32 26 19 11 10 1 2 200
2020 Access to information and privacy 35 21 18 13 13 0 0 40
2020 Security 25 29 26 11 7 0 0 170
2020 Science and technology 35 27 25 8 5 0 0 40
2020 Legal services 26 29 22 9 13 1 0 80
2020 Administration and operations 33 29 16 14 7 0 1 665
2020 Human resources 30 29 18 14 5 1 3 235
2020 Financial management 34 25 24 7 8 1 1 240
2020 Procurement 33 23 22 14 6 0 2 65
2020 Real property 28 35 22 12 3 0 0 110
2020 Material management 27 28 7 28 10 0 0 20
2020 Information management 17 33 24 19 5 2 0 55
2020 Information technology 25 27 22 12 12 0 2 235
2020 Internal audit 25 38 15 16 5 0 0 20
2020 Evaluation 42 23 14 19 2 0 0 45
2020 Data sciences 22 30 27 16 5 0 0 55
2020 Policy 25 31 24 10 9 0 0 935
2020 Project management 27 33 21 11 8 0 0 480
2020 Other services to the public 27 23 29 12 8 0 1 180
2020 None of the above 27 30 21 13 7 0 1 490
2019 Client contact centre 20 20 31 10 16 0 3 75
2019 Federal regulators 26 25 25 18 6 0 0 15
2019 Compliance, inspection and enforcement 19 20 24 18 19 0 0 35
2019 Communications or public affairs 21 24 21 15 18 0 1 175
2019 Access to information and privacy 25 17 37 5 16 0 0 35
2019 Security 24 23 22 14 18 0 0 135
2019 Science and technology 14 24 27 17 19 0 0 40
2019 Legal services 8 15 34 21 23 0 0 80
2019 Administration and operations 21 27 25 12 13 0 1 555
2019 Human resources 28 21 27 12 11 0 1 205
2019 Financial management 25 27 22 11 14 1 1 200
2019 Procurement 16 37 15 21 9 0 2 60
2019 Real property 28 20 21 11 20 0 0 70
2019 Material management 19 34 0 9 26 0 12 10
2019 Information management 31 28 18 10 13 0 0 60
2019 Information technology 25 26 20 12 15 0 3 220
2019 Internal audit 30 17 32 12 10 0 0 20
2019 Evaluation 42 12 16 18 9 2 0 40
2019 Data sciences 12 29 40 7 12 0 0 25
2019 Policy 18 27 24 15 16 0 0 770
2019 Project management 18 32 22 11 16 0 1 380
2019 Other services to the public 25 27 26 12 10 1 0 150
2019 None of the above 23 27 22 13 13 0 1 445

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 17 32 15 18 0 5 13 87 75
2024 Intelligence analysts 13 14 45 18 10 0 0 13 87 45
2024 Federal regulators 30 11 29 23 6 0 0 30 70 15
2024 Compliance, inspection and enforcement 6 26 25 14 22 0 7 7 93 25
2024 Communications or public affairs 12 27 25 19 16 0 1 12 88 135
2024 Access to information and privacy 17 23 20 23 17 0 0 17 83 20
2024 Security 14 19 27 11 26 1 2 14 86 105
2024 Science and technology 9 16 51 18 5 0 0 9 91 30
2024 Legal services 7 18 34 11 30 0 0 7 93 40
2024 Administration and operations 13 27 30 16 13 0 1 14 86 510
2024 Human resources 15 19 26 19 20 0 0 16 84 175
2024 Financial management 19 23 32 15 11 0 0 19 81 140
2024 Procurement 10 15 35 22 18 0 0 10 90 40
2024 Real property 16 15 31 18 20 0 0 16 84 80
2024 Information management 31 23 18 16 11 1 0 32 68 40
2024 Information technology 19 27 23 18 12 1 1 19 81 190
2024 Internal audit 0 12 56 17 16 0 0 0 100 20
2024 Evaluation 17 24 40 14 4 0 0 17 83 35
2024 Data sciences 10 43 22 14 10 0 0 10 90 30
2024 Policy 6 18 33 21 22 0 1 6 94 725
2024 Project management 9 21 27 20 23 0 1 9 91 315
2024 Other services to the public 10 32 16 22 19 0 2 10 90 140
2024 None of the above 9 17 31 21 22 1 0 9 91 365
2022 Client contact centre 16 24 21 20 17 0 1 130
2022 Federal regulators 11 27 16 31 16 0 0 15
2022 Compliance, inspection and enforcement 10 8 29 26 27 0 0 35
2022 Communications or public affairs 12 21 29 19 18 0 1 220
2022 Access to information and privacy 17 24 24 11 24 0 0 30
2022 Security 13 24 26 19 18 0 0 150
2022 Science and technology 14 22 23 29 13 0 0 30
2022 Legal services 2 18 23 25 28 0 4 75
2022 Administration and operations 12 26 26 17 18 0 1 595
2022 Human resources 14 22 26 18 19 0 1 235
2022 Financial management 14 29 23 17 15 0 2 230
2022 Procurement 6 18 40 21 13 0 2 65
2022 Real property 16 19 24 17 23 0 0 120
2022 Material management 25 33 21 12 8 0 0 15
2022 Information management 31 29 25 9 6 0 0 50
2022 Information technology 21 31 22 13 11 1 1 265
2022 Internal audit 8 22 46 12 12 0 0 20
2022 Evaluation 10 36 25 22 8 0 0 45
2022 Data sciences 8 36 29 19 7 0 0 40
2022 Policy 6 18 27 22 27 0 0 880
2022 Project management 7 20 31 21 20 0 1 460
2022 Other services to the public 11 19 33 22 15 0 0 160
2022 None of the above 7 18 24 22 27 0 1 435
2020 Client contact centre 19 24 32 18 8 0 0 105
2020 Federal regulators 0 17 35 22 26 0 0 20
2020 Compliance, inspection and enforcement 10 31 20 22 17 0 0 40
2020 Communications or public affairs 11 27 26 19 17 0 0 200
2020 Access to information and privacy 12 26 20 21 21 0 0 40
2020 Security 20 22 37 14 7 0 0 170
2020 Science and technology 17 26 25 23 9 0 0 40
2020 Legal services 9 19 33 25 13 0 0 80
2020 Administration and operations 19 23 27 17 14 0 1 670
2020 Human resources 15 25 29 13 17 0 1 230
2020 Financial management 17 27 27 21 8 0 0 240
2020 Procurement 6 23 43 16 11 0 0 65
2020 Real property 15 26 22 19 18 0 0 105
2020 Material management 25 17 37 15 5 0 0 20
2020 Information management 14 33 28 19 5 0 0 55
2020 Information technology 16 32 23 16 11 0 2 240
2020 Internal audit 11 46 16 27 0 0 0 20
2020 Evaluation 18 27 23 14 18 0 0 45
2020 Data sciences 7 34 28 25 5 0 0 55
2020 Policy 7 19 28 25 21 0 0 935
2020 Project management 7 17 31 25 20 0 0 480
2020 Other services to the public 10 20 33 20 16 0 1 175
2020 None of the above 10 20 24 24 21 0 0 490
2019 Client contact centre 16 25 30 14 12 0 3 75
2019 Federal regulators 0 37 17 22 24 0 0 15
2019 Compliance, inspection and enforcement 27 15 27 9 22 0 0 35
2019 Communications or public affairs 21 30 21 15 14 0 0 175
2019 Access to information and privacy 12 24 36 3 24 0 0 35
2019 Security 23 28 25 16 9 0 0 135
2019 Science and technology 18 31 30 9 12 0 0 40
2019 Legal services 6 27 28 23 15 0 0 80
2019 Administration and operations 18 29 24 15 14 0 1 555
2019 Human resources 14 24 29 20 10 0 1 205
2019 Financial management 15 33 25 16 11 1 1 205
2019 Procurement 9 17 43 16 14 0 1 60
2019 Real property 10 17 28 20 24 0 0 70
2019 Material management 26 17 9 9 26 0 12 10
2019 Information management 29 28 30 10 3 0 0 60
2019 Information technology 20 28 32 13 7 0 1 220
2019 Internal audit 23 48 4 17 8 0 0 20
2019 Evaluation 10 27 33 19 12 0 0 40
2019 Data sciences 16 40 18 15 11 0 0 25
2019 Policy 9 22 30 24 14 0 0 770
2019 Project management 12 23 30 18 17 0 0 380
2019 Other services to the public 12 21 25 23 20 1 0 150
2019 None of the above 12 19 28 21 20 0 0 445

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 25 33 13 12 0 2 16 84 75
2024 Intelligence analysts 16 30 26 14 13 0 0 16 84 45
2024 Federal regulators 23 21 32 13 12 0 0 23 77 15
2024 Compliance, inspection and enforcement 9 21 23 18 14 0 13 11 89 25
2024 Communications or public affairs 13 26 30 14 15 0 1 13 87 135
2024 Access to information and privacy 10 21 19 8 34 7 0 11 89 20
2024 Security 29 32 19 13 5 0 2 29 71 105
2024 Science and technology 8 11 64 13 5 0 0 8 92 30
2024 Legal services 11 20 31 20 18 0 0 11 89 40
2024 Administration and operations 16 31 28 15 8 0 2 16 84 510
2024 Human resources 17 21 30 17 12 0 2 17 83 175
2024 Financial management 21 26 23 17 13 0 0 21 79 140
2024 Procurement 8 25 39 17 11 0 0 8 92 40
2024 Real property 17 27 23 19 14 0 0 17 83 80
2024 Information management 33 22 22 7 13 0 3 34 66 40
2024 Information technology 24 33 18 10 11 2 2 25 75 190
2024 Internal audit 4 27 39 17 12 0 0 4 96 20
2024 Evaluation 23 25 27 14 10 0 0 23 77 35
2024 Data sciences 31 20 28 14 8 0 0 31 69 30
2024 Policy 4 19 30 25 22 0 0 4 96 725
2024 Project management 9 23 31 18 17 0 1 9 91 315
2024 Other services to the public 17 31 25 14 11 0 1 18 82 145
2024 None of the above 11 26 28 17 17 1 0 11 89 360
2022 Client contact centre 21 26 27 10 13 0 3 130
2022 Federal regulators 11 17 40 15 16 0 0 15
2022 Compliance, inspection and enforcement 18 11 35 31 5 0 0 35
2022 Communications or public affairs 14 28 29 16 13 0 0 215
2022 Access to information and privacy 34 24 16 6 21 0 0 30
2022 Security 19 32 23 14 10 0 1 150
2022 Science and technology 18 21 20 21 20 0 0 30
2022 Legal services 8 25 23 16 26 0 2 75
2022 Administration and operations 19 28 27 12 11 1 3 595
2022 Human resources 22 28 23 12 13 0 1 235
2022 Financial management 20 31 21 15 11 1 2 230
2022 Procurement 12 22 27 27 12 0 0 65
2022 Real property 14 26 24 16 20 0 0 120
2022 Material management 29 22 28 0 20 0 0 15
2022 Information management 38 31 11 16 3 0 0 50
2022 Information technology 32 28 21 10 7 0 1 265
2022 Internal audit 13 22 44 17 4 0 0 20
2022 Evaluation 17 44 27 8 4 0 0 45
2022 Data sciences 28 33 23 13 3 0 0 40
2022 Policy 7 20 26 24 23 0 1 880
2022 Project management 9 22 29 20 18 0 0 460
2022 Other services to the public 16 27 31 14 11 1 0 160
2022 None of the above 10 22 26 22 19 0 1 435
2020 Client contact centre 31 26 24 15 4 0 0 105
2020 Federal regulators 6 33 12 28 21 0 0 20
2020 Compliance, inspection and enforcement 13 40 19 14 14 0 0 40
2020 Communications or public affairs 15 27 22 20 16 0 0 200
2020 Access to information and privacy 18 28 26 13 16 0 0 40
2020 Security 25 38 22 12 3 0 0 170
2020 Science and technology 20 16 23 21 15 3 3 40
2020 Legal services 17 29 30 16 7 0 0 80
2020 Administration and operations 20 31 23 14 9 0 2 665
2020 Human resources 25 26 27 11 10 0 1 235
2020 Financial management 25 29 24 13 8 0 0 240
2020 Procurement 19 32 27 13 10 0 0 65
2020 Real property 21 23 27 14 14 0 1 110
2020 Material management 33 34 16 13 5 0 0 20
2020 Information management 23 27 28 13 3 2 4 55
2020 Information technology 23 39 18 12 6 0 1 240
2020 Internal audit 11 46 33 10 0 0 0 20
2020 Evaluation 38 21 21 7 12 0 0 40
2020 Data sciences 14 35 25 18 7 0 0 55
2020 Policy 7 20 30 25 17 0 0 935
2020 Project management 10 23 28 22 17 0 0 475
2020 Other services to the public 15 31 26 18 9 0 1 175
2020 None of the above 13 21 24 22 18 0 1 490
2019 Client contact centre 21 28 28 11 8 2 3 75
2019 Federal regulators 7 48 13 4 28 0 0 15
2019 Compliance, inspection and enforcement 27 27 22 12 13 0 0 35
2019 Communications or public affairs 25 30 18 17 10 0 0 175
2019 Access to information and privacy 9 41 16 17 14 0 3 35
2019 Security 29 36 22 7 6 0 0 130
2019 Science and technology 20 30 30 11 9 0 0 40
2019 Legal services 12 23 34 18 13 0 0 80
2019 Administration and operations 19 33 26 13 7 0 1 555
2019 Human resources 20 31 29 14 5 0 1 205
2019 Financial management 30 23 24 14 8 1 1 205
2019 Procurement 13 35 20 16 14 0 2 60
2019 Real property 19 20 24 23 15 0 0 70
2019 Material management 35 9 21 26 9 0 0 10
2019 Information management 39 22 29 7 3 0 0 55
2019 Information technology 24 39 23 7 6 0 2 215
2019 Internal audit 31 41 5 0 18 0 6 20
2019 Evaluation 24 26 22 25 2 0 0 35
2019 Data sciences 25 47 13 4 11 0 0 25
2019 Policy 9 23 31 23 14 0 0 765
2019 Project management 12 30 27 21 10 0 0 380
2019 Other services to the public 16 30 26 12 14 1 1 150
2019 None of the above 14 23 28 20 14 0 1 440

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 20 20 16 29 0 5 10 90 75
2024 Intelligence analysts 15 25 24 20 16 0 0 15 85 45
2024 Federal regulators 38 9 9 30 13 0 0 38 62 15
2024 Compliance, inspection and enforcement 8 29 12 27 10 0 13 9 91 25
2024 Communications or public affairs 13 27 20 15 21 0 4 14 86 135
2024 Access to information and privacy 10 15 15 15 37 7 0 11 89 20
2024 Security 16 20 19 15 25 0 5 17 83 105
2024 Science and technology 13 5 21 41 20 0 0 13 87 30
2024 Legal services 22 18 24 17 16 0 3 23 77 40
2024 Administration and operations 18 24 22 20 14 0 2 18 82 510
2024 Human resources 12 20 27 22 19 0 0 12 88 175
2024 Financial management 14 21 28 19 15 2 1 14 86 140
2024 Procurement 14 14 18 22 31 0 2 14 86 40
2024 Real property 11 23 31 19 17 0 0 11 89 80
2024 Information management 27 13 21 15 18 3 3 28 72 40
2024 Information technology 14 22 26 13 25 0 1 14 86 190
2024 Internal audit 3 7 32 28 30 0 0 3 97 20
2024 Evaluation 16 24 22 27 11 0 0 16 84 35
2024 Data sciences 21 25 22 18 13 0 0 21 79 30
2024 Policy 8 22 27 19 23 0 1 8 92 725
2024 Project management 11 16 27 20 24 1 1 12 88 315
2024 Other services to the public 14 30 24 14 18 0 0 14 86 145
2024 None of the above 9 23 23 21 22 1 1 9 91 365
2022 Client contact centre 16 20 26 19 15 2 2 130
2022 Federal regulators 6 12 32 28 22 0 0 15
2022 Compliance, inspection and enforcement 7 24 22 24 22 0 0 35
2022 Communications or public affairs 17 22 27 15 17 1 1 220
2022 Access to information and privacy 23 27 16 11 23 0 0 30
2022 Security 15 18 20 24 23 0 0 150
2022 Science and technology 14 21 27 15 24 0 0 30
2022 Legal services 5 21 28 16 28 0 2 75
2022 Administration and operations 17 22 24 15 19 1 2 595
2022 Human resources 15 15 24 21 24 0 1 235
2022 Financial management 15 31 20 16 14 1 2 230
2022 Procurement 10 16 19 28 27 0 0 65
2022 Real property 13 22 26 18 22 0 0 120
2022 Material management 26 39 23 0 12 0 0 15
2022 Information management 28 21 25 16 9 0 1 50
2022 Information technology 19 26 22 15 17 0 1 265
2022 Internal audit 22 7 33 30 8 0 0 20
2022 Evaluation 16 30 19 17 18 0 0 45
2022 Data sciences 26 34 28 4 8 0 0 40
2022 Policy 10 17 23 22 27 0 1 880
2022 Project management 8 17 26 21 25 1 1 460
2022 Other services to the public 12 24 27 22 15 0 0 160
2022 None of the above 9 18 20 22 28 1 1 435
2020 Client contact centre 24 26 25 17 8 1 0 105
2020 Federal regulators 12 29 12 22 26 0 0 20
2020 Compliance, inspection and enforcement 25 30 14 12 19 0 0 40
2020 Communications or public affairs 21 20 26 19 13 1 1 200
2020 Access to information and privacy 13 26 17 21 23 0 0 40
2020 Security 17 30 28 18 6 0 1 170
2020 Science and technology 17 32 22 15 14 0 0 40
2020 Legal services 20 29 27 16 6 1 0 80
2020 Administration and operations 26 23 23 14 11 2 2 670
2020 Human resources 21 26 20 15 15 0 2 235
2020 Financial management 24 27 24 12 12 0 0 240
2020 Procurement 16 13 35 22 15 0 0 65
2020 Real property 22 19 25 18 14 0 1 105
2020 Material management 19 26 32 18 5 0 0 20
2020 Information management 18 28 16 16 15 4 3 55
2020 Information technology 19 27 24 17 12 0 0 240
2020 Internal audit 23 10 44 23 0 0 0 20
2020 Evaluation 16 31 26 13 14 0 0 45
2020 Data sciences 11 31 16 25 14 0 2 55
2020 Policy 13 22 26 21 17 0 1 930
2020 Project management 11 21 25 22 20 0 1 475
2020 Other services to the public 19 27 26 14 14 0 1 175
2020 None of the above 15 22 20 23 18 0 1 485
2019 Client contact centre 12 31 17 22 15 0 3 75
2019 Federal regulators 13 31 24 16 16 0 0 15
2019 Compliance, inspection and enforcement 27 18 15 18 22 0 0 35
2019 Communications or public affairs 23 18 21 19 18 1 0 175
2019 Access to information and privacy 8 30 16 25 19 0 3 35
2019 Security 24 30 21 15 9 1 1 135
2019 Science and technology 24 28 15 22 11 0 0 40
2019 Legal services 17 27 29 11 14 0 1 80
2019 Administration and operations 22 26 20 15 14 0 1 550
2019 Human resources 14 22 30 21 11 1 1 205
2019 Financial management 19 25 23 17 15 1 0 205
2019 Procurement 3 23 25 32 14 0 2 60
2019 Real property 6 17 22 27 27 0 1 70
2019 Material management 44 0 0 0 44 0 12 10
2019 Information management 21 29 22 17 10 0 2 55
2019 Information technology 17 28 24 18 11 0 1 220
2019 Internal audit 31 20 22 17 4 0 6 20
2019 Evaluation 13 28 14 19 14 6 6 40
2019 Data sciences 8 23 29 11 25 0 4 25
2019 Policy 14 20 27 20 18 1 1 765
2019 Project management 13 22 24 21 20 0 1 380
2019 Other services to the public 13 25 27 19 15 1 1 150
2019 None of the above 14 20 26 19 20 0 1 440

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 17 20 7 14 0 15 31 69 75
2024 Intelligence analysts 24 33 22 4 8 4 5 27 73 45
2024 Federal regulators 31 50 6 7 6 0 0 31 69 15
2024 Compliance, inspection and enforcement 28 30 11 10 15 0 7 30 70 25
2024 Communications or public affairs 32 30 13 10 10 0 4 33 67 135
2024 Access to information and privacy 24 32 10 9 5 6 16 31 69 20
2024 Security 34 23 13 9 15 1 4 35 65 105
2024 Science and technology 41 34 10 11 2 0 3 42 58 30
2024 Legal services 19 25 19 21 13 0 3 20 80 40
2024 Administration and operations 32 28 18 9 6 1 7 35 65 510
2024 Human resources 38 16 18 9 5 0 14 44 56 175
2024 Financial management 38 24 18 5 7 0 9 42 58 140
2024 Procurement 37 28 22 6 6 0 1 37 63 40
2024 Real property 35 20 23 13 9 0 1 35 65 80
2024 Information management 56 16 15 3 1 0 9 61 39 40
2024 Information technology 44 23 11 9 7 1 6 47 53 190
2024 Internal audit 24 50 11 15 0 0 0 24 76 20
2024 Evaluation 36 39 16 7 2 0 0 36 64 35
2024 Data sciences 43 14 27 5 5 0 5 46 54 30
2024 Policy 18 30 20 14 16 0 2 18 82 730
2024 Project management 22 28 22 12 11 0 3 23 77 315
2024 Other services to the public 30 30 16 12 10 1 0 30 70 145
2024 None of the above 21 30 20 12 14 1 2 21 79 365
2022 Client contact centre 37 20 17 10 8 0 8 130
2022 Federal regulators 15 21 15 15 16 11 6 15
2022 Compliance, inspection and enforcement 23 31 17 22 5 0 2 35
2022 Communications or public affairs 27 30 23 8 10 0 2 220
2022 Access to information and privacy 47 16 16 2 6 0 13 30
2022 Security 35 25 17 13 8 0 1 150
2022 Science and technology 40 23 13 11 13 0 0 30
2022 Legal services 14 24 22 14 18 0 8 75
2022 Administration and operations 32 22 18 10 12 0 7 595
2022 Human resources 35 24 17 9 9 0 6 235
2022 Financial management 34 27 14 11 7 1 7 230
2022 Procurement 32 33 14 7 5 0 8 65
2022 Real property 24 35 13 14 12 0 2 120
2022 Material management 58 23 7 4 5 0 4 15
2022 Information management 59 21 7 3 5 0 5 50
2022 Information technology 50 23 12 4 4 1 5 265
2022 Internal audit 39 20 21 4 8 0 8 20
2022 Evaluation 41 33 16 6 4 0 0 45
2022 Data sciences 48 36 10 2 2 2 0 40
2022 Policy 15 24 23 17 20 0 1 880
2022 Project management 22 30 21 12 13 0 2 460
2022 Other services to the public 24 32 21 13 10 1 0 160
2022 None of the above 18 23 20 16 19 0 3 435
2020 Client contact centre 34 26 23 10 4 0 3 105
2020 Federal regulators 23 17 5 39 16 0 0 20
2020 Compliance, inspection and enforcement 37 30 14 7 9 0 2 40
2020 Communications or public affairs 30 29 17 12 11 0 1 200
2020 Access to information and privacy 53 21 13 3 0 0 10 40
2020 Security 40 24 21 9 4 0 2 170
2020 Science and technology 31 29 20 5 4 3 7 40
2020 Legal services 21 32 24 15 8 0 0 80
2020 Administration and operations 34 25 17 12 8 0 3 670
2020 Human resources 41 23 17 6 10 0 3 235
2020 Financial management 38 24 20 10 6 0 3 240
2020 Procurement 26 42 11 8 5 2 6 65
2020 Real property 37 25 11 13 10 0 4 110
2020 Material management 51 28 15 0 5 0 0 20
2020 Information management 41 33 15 3 2 2 5 55
2020 Information technology 42 25 16 8 5 0 4 240
2020 Internal audit 47 32 11 5 5 0 0 20
2020 Evaluation 35 26 23 2 14 0 0 45
2020 Data sciences 24 41 16 9 7 0 2 55
2020 Policy 15 25 26 18 15 0 1 935
2020 Project management 20 28 23 16 12 0 1 480
2020 Other services to the public 26 29 21 13 12 0 0 175
2020 None of the above 19 25 19 19 15 0 2 490
2019 Client contact centre 39 30 10 12 3 0 6 75
2019 Federal regulators 18 37 18 17 10 0 0 15
2019 Compliance, inspection and enforcement 36 27 27 3 7 0 0 35
2019 Communications or public affairs 37 21 13 14 12 0 3 175
2019 Access to information and privacy 62 22 8 0 0 0 8 35
2019 Security 41 29 17 8 3 0 1 135
2019 Science and technology 31 43 15 4 4 0 3 40
2019 Legal services 21 22 36 12 9 0 0 80
2019 Administration and operations 35 28 16 11 7 1 3 555
2019 Human resources 43 27 13 9 4 1 3 205
2019 Financial management 40 29 11 11 4 1 3 205
2019 Procurement 41 36 11 6 3 0 2 60
2019 Real property 30 33 16 12 10 0 0 70
2019 Material management 70 0 9 9 0 0 12 10
2019 Information management 57 20 8 3 1 0 10 60
2019 Information technology 44 31 14 3 3 0 5 220
2019 Internal audit 49 21 10 16 0 0 4 20
2019 Evaluation 24 40 15 7 7 0 6 35
2019 Data sciences 50 23 16 7 4 0 0 25
2019 Policy 21 28 23 14 13 0 1 770
2019 Project management 23 31 23 11 10 0 2 380
2019 Other services to the public 22 27 22 18 10 1 0 150
2019 None of the above 22 23 24 16 12 0 2 440

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 17 12 13 28 0 8 24 76 75
2024 Intelligence analysts 14 25 23 14 23 0 2 14 86 45
2024 Federal regulators 22 43 16 6 13 0 0 22 78 15
2024 Compliance, inspection and enforcement 17 13 21 27 22 0 0 17 83 25
2024 Communications or public affairs 12 28 27 14 19 0 0 12 88 135
2024 Access to information and privacy 10 17 30 6 24 7 7 11 89 20
2024 Security 23 30 20 11 15 0 1 23 77 105
2024 Science and technology 18 15 11 20 35 0 0 18 82 30
2024 Legal services 13 21 23 31 12 0 0 13 87 40
2024 Administration and operations 19 26 23 18 12 1 1 19 81 510
2024 Human resources 24 26 20 16 12 0 3 25 75 175
2024 Financial management 21 24 20 15 17 1 2 22 78 140
2024 Procurement 18 23 28 15 16 0 0 18 82 40
2024 Real property 12 30 23 19 15 0 0 12 88 80
2024 Information management 37 21 23 9 10 0 0 37 63 40
2024 Information technology 24 29 20 9 17 0 2 24 76 190
2024 Internal audit 22 36 19 11 12 0 0 22 78 20
2024 Evaluation 29 20 17 20 14 0 0 29 71 35
2024 Data sciences 27 29 26 8 10 0 0 27 73 30
2024 Policy 11 23 29 19 18 0 0 11 89 725
2024 Project management 12 27 25 17 18 0 1 12 88 315
2024 Other services to the public 15 32 26 13 14 0 0 15 85 145
2024 None of the above 13 25 29 15 17 1 0 13 87 365
2022 Client contact centre 27 31 18 12 10 1 0 130
2022 Federal regulators 15 22 22 0 35 0 6 15
2022 Compliance, inspection and enforcement 13 33 26 16 12 0 0 35
2022 Communications or public affairs 17 27 24 17 13 1 0 215
2022 Access to information and privacy 26 30 25 0 17 0 2 30
2022 Security 26 23 26 12 14 0 0 150
2022 Science and technology 40 17 15 13 14 0 0 30
2022 Legal services 8 22 26 14 25 1 4 75
2022 Administration and operations 22 25 22 13 16 0 2 595
2022 Human resources 26 24 23 15 12 0 1 235
2022 Financial management 28 23 23 10 14 0 1 230
2022 Procurement 23 34 22 13 8 0 0 65
2022 Real property 17 32 23 13 15 0 0 120
2022 Material management 27 30 12 8 5 0 19 15
2022 Information management 45 10 16 15 7 2 4 50
2022 Information technology 37 26 20 9 8 0 1 265
2022 Internal audit 16 24 31 21 4 0 4 20
2022 Evaluation 19 35 17 16 13 0 0 45
2022 Data sciences 28 33 31 6 2 0 0 40
2022 Policy 9 22 26 20 22 0 0 880
2022 Project management 16 28 24 13 17 0 1 460
2022 Other services to the public 14 24 23 21 17 1 0 160
2022 None of the above 16 18 24 20 21 0 1 435
2020 Client contact centre 24 33 20 14 9 0 0 105
2020 Federal regulators 23 17 5 27 27 0 0 20
2020 Compliance, inspection and enforcement 22 28 19 20 11 0 0 40
2020 Communications or public affairs 19 28 24 15 14 0 0 200
2020 Access to information and privacy 41 16 15 10 16 0 3 40
2020 Security 28 26 24 15 6 0 0 170
2020 Science and technology 19 15 41 20 5 0 0 40
2020 Legal services 12 27 23 20 19 0 0 80
2020 Administration and operations 22 26 26 14 12 0 1 670
2020 Human resources 27 26 22 12 11 1 1 235
2020 Financial management 30 19 29 13 9 0 0 240
2020 Procurement 23 30 25 17 3 0 2 65
2020 Real property 28 19 26 15 11 0 2 105
2020 Material management 30 33 25 5 5 0 0 20
2020 Information management 29 40 17 8 6 0 0 55
2020 Information technology 27 30 18 16 10 0 0 240
2020 Internal audit 37 26 10 21 5 0 0 20
2020 Evaluation 21 32 16 14 16 0 0 45
2020 Data sciences 11 28 26 22 13 0 0 55
2020 Policy 11 23 24 23 19 0 0 935
2020 Project management 12 25 26 20 17 0 0 480
2020 Other services to the public 15 24 22 23 16 0 0 175
2020 None of the above 14 22 24 20 20 0 0 485
2019 Client contact centre 32 29 14 12 9 1 3 75
2019 Federal regulators 7 37 28 6 23 0 0 15
2019 Compliance, inspection and enforcement 21 30 19 18 13 0 0 35
2019 Communications or public affairs 23 29 21 12 15 0 0 175
2019 Access to information and privacy 40 28 3 16 8 3 3 35
2019 Security 32 25 24 12 6 0 0 135
2019 Science and technology 15 38 27 11 7 0 2 40
2019 Legal services 11 24 30 20 14 0 0 80
2019 Administration and operations 26 31 19 12 10 0 1 560
2019 Human resources 38 26 19 11 4 1 1 205
2019 Financial management 32 30 15 12 9 2 0 205
2019 Procurement 28 34 23 9 5 0 1 60
2019 Real property 19 29 24 14 14 0 0 70
2019 Material management 37 8 26 9 8 0 12 10
2019 Information management 40 34 22 2 1 2 0 60
2019 Information technology 33 30 20 8 5 0 2 220
2019 Internal audit 36 29 8 21 0 0 6 20
2019 Evaluation 20 28 20 14 17 0 0 40
2019 Data sciences 34 35 12 15 4 0 0 25
2019 Policy 15 25 27 17 16 0 0 770
2019 Project management 19 27 27 15 12 0 1 380
2019 Other services to the public 19 24 22 18 15 1 0 150
2019 None of the above 16 22 27 18 17 0 1 440

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 30 24 15 9 0 8 15 85 75
2024 Intelligence analysts 21 14 40 17 7 0 0 21 79 45
2024 Federal regulators 30 46 12 0 12 0 0 30 70 15
2024 Compliance, inspection and enforcement 16 19 17 24 17 7 0 17 83 25
2024 Communications or public affairs 18 36 18 15 11 0 1 18 82 135
2024 Access to information and privacy 22 35 19 5 5 7 7 26 74 20
2024 Security 32 23 22 13 10 0 1 32 68 105
2024 Science and technology 13 45 10 17 12 0 3 13 87 30
2024 Legal services 15 43 19 15 9 0 0 15 85 40
2024 Administration and operations 26 28 21 13 7 2 3 28 72 510
2024 Human resources 26 35 16 11 8 1 3 27 73 175
2024 Financial management 20 33 25 9 8 2 3 21 79 140
2024 Procurement 25 37 22 5 7 3 2 27 73 40
2024 Real property 16 22 47 9 5 1 0 17 83 80
2024 Information management 32 32 27 4 4 0 0 32 68 40
2024 Information technology 23 36 18 9 12 1 1 23 77 190
2024 Internal audit 15 20 41 3 21 0 0 15 85 20
2024 Evaluation 16 32 23 20 9 0 0 16 84 35
2024 Data sciences 17 44 17 18 3 0 0 17 83 30
2024 Policy 14 34 25 16 9 1 1 14 86 725
2024 Project management 13 30 26 18 10 0 2 14 86 315
2024 Other services to the public 22 37 23 7 9 1 1 23 77 145
2024 None of the above 17 33 22 14 11 1 1 18 82 365
2022 Client contact centre 30 32 20 10 5 2 2 130
2022 Federal regulators 26 21 23 4 21 0 6 15
2022 Compliance, inspection and enforcement 18 32 27 18 5 0 0 35
2022 Communications or public affairs 20 42 17 15 6 0 0 220
2022 Access to information and privacy 47 24 19 5 3 0 2 30
2022 Security 25 24 28 12 10 0 1 150
2022 Science and technology 21 35 23 8 14 0 0 25
2022 Legal services 24 38 18 8 10 0 2 75
2022 Administration and operations 29 31 22 10 5 1 3 590
2022 Human resources 29 27 23 10 9 0 3 235
2022 Financial management 28 33 18 10 6 1 4 230
2022 Procurement 33 30 21 4 8 1 3 65
2022 Real property 19 34 27 10 11 0 0 120
2022 Material management 51 11 21 0 4 5 8 15
2022 Information management 31 44 13 4 7 0 2 50
2022 Information technology 38 27 19 7 7 1 1 265
2022 Internal audit 22 32 13 26 4 0 4 20
2022 Evaluation 25 30 23 13 9 0 0 45
2022 Data sciences 35 35 17 10 4 0 0 40
2022 Policy 18 33 27 13 8 0 1 880
2022 Project management 16 33 30 12 8 0 0 460
2022 Other services to the public 26 34 24 5 9 1 1 160
2022 None of the above 21 33 23 13 8 0 1 435
2020 Client contact centre 28 34 26 7 3 1 0 105
2020 Federal regulators 20 34 22 11 13 0 0 20
2020 Compliance, inspection and enforcement 20 41 25 12 0 2 0 40
2020 Communications or public affairs 27 38 19 9 4 1 1 200
2020 Access to information and privacy 40 28 13 13 0 0 5 35
2020 Security 27 37 23 9 5 0 1 170
2020 Science and technology 15 41 28 7 5 0 3 40
2020 Legal services 34 35 18 10 4 0 0 80
2020 Administration and operations 31 32 20 8 3 3 3 670
2020 Human resources 30 36 21 8 1 1 2 235
2020 Financial management 37 33 17 6 5 0 3 240
2020 Procurement 37 37 17 6 2 2 0 65
2020 Real property 25 35 24 9 7 1 0 105
2020 Material management 30 36 23 11 0 0 0 20
2020 Information management 35 34 7 16 4 4 0 55
2020 Information technology 27 38 19 11 4 0 1 240
2020 Internal audit 26 42 21 10 0 0 0 20
2020 Evaluation 22 41 14 14 7 0 2 40
2020 Data sciences 24 39 18 12 7 0 0 55
2020 Policy 20 36 26 12 5 0 0 930
2020 Project management 17 38 25 14 5 0 1 475
2020 Other services to the public 25 39 20 11 4 1 1 180
2020 None of the above 21 32 27 13 6 1 1 490
2019 Client contact centre 22 25 30 11 4 2 6 75
2019 Federal regulators 25 6 31 21 18 0 0 15
2019 Compliance, inspection and enforcement 18 38 25 13 6 0 0 30
2019 Communications or public affairs 28 28 29 7 6 0 1 175
2019 Access to information and privacy 32 38 19 11 0 0 0 35
2019 Security 24 44 13 13 6 0 0 135
2019 Science and technology 17 35 28 8 6 0 5 40
2019 Legal services 13 46 22 14 6 0 0 80
2019 Administration and operations 26 37 18 11 5 1 2 555
2019 Human resources 29 35 24 7 2 1 1 205
2019 Financial management 29 34 21 7 7 1 1 200
2019 Procurement 36 42 12 6 2 2 1 60
2019 Real property 18 28 29 13 12 0 0 70
2019 Material management 20 39 31 0 9 0 0 10
2019 Information management 45 34 7 7 5 2 0 55
2019 Information technology 22 43 16 11 4 1 3 220
2019 Internal audit 43 35 12 4 0 0 6 20
2019 Evaluation 22 19 36 19 5 0 0 40
2019 Data sciences 19 50 16 12 4 0 0 25
2019 Policy 19 35 30 10 4 0 0 770
2019 Project management 17 33 26 15 8 0 1 380
2019 Other services to the public 26 36 21 9 6 0 2 150
2019 None of the above 21 35 25 11 7 0 0 440

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 31 29 9 13 0 1 17 83 75
2024 Intelligence analysts 22 20 22 18 18 0 0 22 78 45
2024 Federal regulators 26 27 30 12 6 0 0 26 74 15
2024 Compliance, inspection and enforcement 13 30 12 27 10 0 7 14 86 25
2024 Communications or public affairs 17 28 28 16 11 0 0 17 83 135
2024 Access to information and privacy 13 33 24 9 13 0 7 14 86 20
2024 Security 30 26 18 10 13 0 3 31 69 105
2024 Science and technology 6 46 28 14 7 0 0 6 94 30
2024 Legal services 11 34 30 10 15 0 0 11 89 40
2024 Administration and operations 19 29 28 11 10 0 2 19 81 510
2024 Human resources 18 29 20 20 11 2 0 18 82 175
2024 Financial management 15 32 25 11 10 3 4 16 84 140
2024 Procurement 11 20 29 28 5 5 2 12 88 40
2024 Real property 10 24 28 22 16 0 0 10 90 80
2024 Information management 31 29 14 10 15 0 0 31 69 40
2024 Information technology 19 26 22 15 17 0 1 19 81 190
2024 Internal audit 6 44 18 32 0 0 0 6 94 20
2024 Evaluation 25 34 9 27 5 0 0 25 75 35
2024 Data sciences 22 29 28 15 6 0 0 22 78 30
2024 Policy 10 31 29 17 12 0 1 10 90 730
2024 Project management 11 27 29 15 18 0 0 11 89 315
2024 Other services to the public 17 36 22 12 11 1 2 17 83 140
2024 None of the above 13 30 30 15 11 1 0 13 87 365
2022 Client contact centre 24 36 19 13 6 1 1 130
2022 Federal regulators 17 37 23 19 4 0 0 15
2022 Compliance, inspection and enforcement 15 32 26 16 11 0 0 35
2022 Communications or public affairs 18 33 29 13 7 0 0 220
2022 Access to information and privacy 37 46 6 3 6 0 2 30
2022 Security 22 29 20 13 16 0 0 150
2022 Science and technology 22 41 17 3 17 0 0 30
2022 Legal services 21 42 18 10 6 0 2 75
2022 Administration and operations 22 32 23 12 8 0 3 595
2022 Human resources 23 26 20 20 8 0 2 235
2022 Financial management 26 30 18 16 8 1 1 230
2022 Procurement 14 27 29 13 12 1 3 65
2022 Real property 16 22 26 22 14 0 0 120
2022 Material management 17 25 51 0 7 0 0 15
2022 Information management 38 28 16 7 9 2 0 50
2022 Information technology 29 26 24 12 7 1 1 265
2022 Internal audit 4 35 25 31 4 0 0 20
2022 Evaluation 27 21 26 17 9 0 0 45
2022 Data sciences 20 39 27 7 7 0 0 40
2022 Policy 15 33 24 16 12 0 1 880
2022 Project management 12 25 30 18 14 0 1 460
2022 Other services to the public 20 38 25 9 7 2 1 160
2022 None of the above 15 33 23 16 11 1 1 435
2020 Client contact centre 30 33 23 8 3 3 0 105
2020 Federal regulators 5 28 22 39 5 0 0 20
2020 Compliance, inspection and enforcement 23 49 12 13 2 0 0 40
2020 Communications or public affairs 16 39 25 10 7 0 3 200
2020 Access to information and privacy 27 25 24 19 3 0 3 35
2020 Security 22 40 25 10 2 0 0 170
2020 Science and technology 18 39 22 13 6 0 3 40
2020 Legal services 32 31 27 8 3 0 0 80
2020 Administration and operations 27 32 21 12 5 1 2 670
2020 Human resources 27 33 25 12 2 0 1 235
2020 Financial management 33 28 22 9 6 0 2 240
2020 Procurement 22 34 19 14 9 2 0 65
2020 Real property 21 25 24 18 12 0 0 110
2020 Material management 22 45 21 13 0 0 0 20
2020 Information management 23 26 31 13 4 2 2 55
2020 Information technology 26 34 21 13 6 0 0 240
2020 Internal audit 21 32 31 16 0 0 0 20
2020 Evaluation 27 30 24 12 7 0 0 40
2020 Data sciences 13 33 23 22 9 0 0 55
2020 Policy 16 37 28 12 6 0 1 930
2020 Project management 14 35 29 15 7 0 0 480
2020 Other services to the public 22 33 28 10 5 1 1 180
2020 None of the above 18 35 23 15 7 0 1 485
2019 Client contact centre 22 29 25 5 10 3 6 75
2019 Federal regulators 13 36 23 7 21 0 0 15
2019 Compliance, inspection and enforcement 12 47 15 9 16 0 0 35
2019 Communications or public affairs 25 30 25 11 8 1 0 175
2019 Access to information and privacy 21 28 36 12 3 0 0 35
2019 Security 24 37 19 12 8 0 0 135
2019 Science and technology 21 21 21 23 8 0 5 40
2019 Legal services 16 45 22 10 7 0 0 80
2019 Administration and operations 25 33 24 11 5 1 1 555
2019 Human resources 24 33 24 14 4 1 1 205
2019 Financial management 28 29 22 11 8 1 0 200
2019 Procurement 24 26 28 14 6 0 2 60
2019 Real property 9 25 34 15 15 2 0 70
2019 Material management 20 19 10 41 9 0 0 10
2019 Information management 25 35 22 12 5 0 2 60
2019 Information technology 16 34 26 13 8 0 2 220
2019 Internal audit 39 39 4 12 0 0 6 20
2019 Evaluation 26 29 23 14 7 0 0 40
2019 Data sciences 8 48 30 11 4 0 0 25
2019 Policy 19 37 28 10 5 0 0 765
2019 Project management 12 33 30 16 8 0 1 375
2019 Other services to the public 24 31 28 11 4 0 1 150
2019 None of the above 19 28 28 15 9 0 1 440

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 28 17 13 15 0 5 24 76 75
2024 Intelligence analysts 19 20 31 22 7 0 0 19 81 45
2024 Federal regulators 32 32 11 20 6 0 0 32 68 15
2024 Compliance, inspection and enforcement 15 35 23 6 15 0 7 16 84 25
2024 Communications or public affairs 22 30 22 15 10 1 1 23 77 135
2024 Access to information and privacy 39 28 9 17 0 0 7 42 58 20
2024 Security 36 21 14 11 15 1 1 37 63 105
2024 Science and technology 19 41 18 15 7 0 0 19 81 30
2024 Legal services 26 30 18 14 9 2 0 27 73 40
2024 Administration and operations 25 33 18 10 11 1 2 26 74 510
2024 Human resources 24 26 26 14 8 2 0 24 76 175
2024 Financial management 22 38 17 12 11 1 0 22 78 140
2024 Procurement 30 23 28 12 7 0 0 30 70 40
2024 Real property 14 35 24 15 12 0 1 14 86 80
2024 Information management 43 17 26 7 7 0 0 43 57 40
2024 Information technology 23 30 20 12 14 0 1 23 77 190
2024 Internal audit 11 38 18 33 0 0 0 11 89 20
2024 Evaluation 29 31 9 28 3 0 0 29 71 35
2024 Data sciences 24 40 18 10 8 0 0 24 76 30
2024 Policy 15 30 26 17 10 0 1 15 85 725
2024 Project management 17 34 22 14 12 0 0 18 82 315
2024 Other services to the public 28 37 14 11 11 0 0 28 72 145
2024 None of the above 18 38 22 11 10 1 0 18 82 365
2022 Client contact centre 36 28 14 13 6 0 3 130
2022 Federal regulators 21 31 28 8 6 0 6 15
2022 Compliance, inspection and enforcement 18 37 22 14 10 0 0 35
2022 Communications or public affairs 30 29 22 11 8 0 0 220
2022 Access to information and privacy 55 25 8 3 3 0 6 30
2022 Security 24 24 23 15 12 0 2 150
2022 Science and technology 26 39 9 12 14 0 0 30
2022 Legal services 23 44 21 4 5 1 2 75
2022 Administration and operations 28 33 17 12 7 0 3 595
2022 Human resources 32 29 18 10 7 0 3 235
2022 Financial management 29 30 23 9 8 1 1 230
2022 Procurement 30 35 18 11 6 0 0 65
2022 Real property 20 28 22 17 12 0 0 120
2022 Material management 12 46 20 11 12 0 0 15
2022 Information management 35 30 20 2 9 0 4 50
2022 Information technology 32 30 19 9 8 0 2 265
2022 Internal audit 22 15 49 10 4 0 0 20
2022 Evaluation 30 20 25 8 14 0 2 45
2022 Data sciences 26 36 23 14 2 0 0 40
2022 Policy 20 31 21 17 9 0 1 880
2022 Project management 18 33 22 15 11 0 1 460
2022 Other services to the public 27 36 22 7 5 1 1 160
2022 None of the above 20 33 20 14 11 0 1 435
2020 Client contact centre 41 27 18 9 5 0 0 105
2020 Federal regulators 32 27 28 6 6 0 0 20
2020 Compliance, inspection and enforcement 31 27 18 16 7 0 0 40
2020 Communications or public affairs 24 32 23 12 8 0 2 200
2020 Access to information and privacy 36 25 13 21 3 0 3 40
2020 Security 28 30 26 13 4 0 0 170
2020 Science and technology 22 39 15 16 6 0 3 40
2020 Legal services 37 35 18 9 1 0 0 80
2020 Administration and operations 29 31 23 11 5 0 1 670
2020 Human resources 32 35 20 9 2 1 0 230
2020 Financial management 32 31 19 9 8 0 0 240
2020 Procurement 33 30 20 9 5 2 2 65
2020 Real property 26 23 26 11 13 1 0 110
2020 Material management 18 51 4 27 0 0 0 20
2020 Information management 34 20 19 14 10 2 0 55
2020 Information technology 30 34 18 11 7 0 0 235
2020 Internal audit 31 37 16 16 0 0 0 20
2020 Evaluation 29 28 28 7 7 0 0 40
2020 Data sciences 23 26 26 15 10 0 0 55
2020 Policy 20 35 25 13 7 0 0 930
2020 Project management 20 35 24 14 6 0 1 475
2020 Other services to the public 28 34 21 11 6 0 1 180
2020 None of the above 23 34 23 12 7 0 1 490
2019 Client contact centre 26 25 25 10 9 1 4 75
2019 Federal regulators 27 24 13 25 11 0 0 15
2019 Compliance, inspection and enforcement 27 24 24 12 12 0 0 35
2019 Communications or public affairs 25 29 24 12 10 0 0 175
2019 Access to information and privacy 38 23 34 6 0 0 0 35
2019 Security 25 33 23 13 7 0 0 135
2019 Science and technology 17 29 22 23 8 0 0 40
2019 Legal services 24 37 18 13 8 0 0 80
2019 Administration and operations 28 30 23 11 7 0 1 555
2019 Human resources 29 30 21 13 5 1 1 205
2019 Financial management 24 34 21 13 7 1 1 205
2019 Procurement 23 45 12 11 6 0 2 60
2019 Real property 17 22 26 27 8 0 0 70
2019 Material management 31 9 20 30 10 0 0 10
2019 Information management 24 33 24 13 6 0 0 60
2019 Information technology 24 31 20 11 11 0 3 220
2019 Internal audit 33 39 13 9 0 0 6 20
2019 Evaluation 10 31 35 17 7 0 0 40
2019 Data sciences 29 29 11 23 7 0 0 25
2019 Policy 20 32 28 13 7 0 0 765
2019 Project management 14 35 26 15 10 0 0 375
2019 Other services to the public 32 28 23 11 5 1 0 145
2019 None of the above 23 33 22 13 9 0 1 440

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 23 28 11 10 0 5 24 76 75
2024 Intelligence analysts 19 34 26 4 15 0 2 20 80 45
2024 Federal regulators 35 25 6 29 6 0 0 35 65 15
2024 Compliance, inspection and enforcement 23 13 22 18 17 0 7 25 75 25
2024 Communications or public affairs 39 26 14 12 7 0 1 40 60 135
2024 Access to information and privacy 50 9 24 14 4 0 0 50 50 20
2024 Security 45 16 17 10 10 0 2 46 54 105
2024 Science and technology 53 21 12 6 9 0 0 53 47 30
2024 Legal services 38 32 7 10 11 3 0 39 61 40
2024 Administration and operations 38 27 12 10 11 1 2 39 61 510
2024 Human resources 35 33 16 4 9 1 2 36 64 175
2024 Financial management 38 29 13 11 9 0 1 38 62 140
2024 Procurement 48 33 8 8 3 0 0 48 52 40
2024 Real property 29 34 18 9 9 0 1 29 71 80
2024 Information management 46 31 6 6 10 1 0 47 53 40
2024 Information technology 46 23 11 9 10 0 1 46 54 190
2024 Internal audit 0 35 33 7 25 0 0 0 100 20
2024 Evaluation 29 34 6 18 12 0 0 29 71 35
2024 Data sciences 35 32 25 5 3 0 0 35 65 30
2024 Policy 27 34 17 11 10 0 1 28 72 725
2024 Project management 36 28 17 7 10 0 1 37 63 315
2024 Other services to the public 41 27 15 8 9 0 0 41 59 140
2024 None of the above 33 27 16 14 10 1 0 33 67 365
2022 Client contact centre 37 31 12 12 7 0 1 130
2022 Federal regulators 26 59 0 6 4 0 6 15
2022 Compliance, inspection and enforcement 32 26 22 10 8 2 0 35
2022 Communications or public affairs 42 26 16 8 7 0 1 220
2022 Access to information and privacy 64 21 8 3 3 0 0 30
2022 Security 39 19 23 9 9 0 1 150
2022 Science and technology 36 25 26 0 14 0 0 30
2022 Legal services 32 32 15 8 11 2 0 75
2022 Administration and operations 38 26 15 10 7 0 3 595
2022 Human resources 42 24 17 9 6 0 2 235
2022 Financial management 41 28 11 8 9 2 1 230
2022 Procurement 41 25 21 7 6 0 0 65
2022 Real property 30 31 18 8 11 1 1 120
2022 Material management 46 29 14 0 11 0 0 15
2022 Information management 46 27 7 13 5 0 2 50
2022 Information technology 47 24 10 8 8 1 2 260
2022 Internal audit 30 31 15 21 4 0 0 20
2022 Evaluation 42 24 7 18 9 0 0 45
2022 Data sciences 50 26 12 9 4 0 0 40
2022 Policy 34 28 19 11 7 0 0 880
2022 Project management 33 31 20 8 6 0 1 460
2022 Other services to the public 32 27 20 10 8 2 1 160
2022 None of the above 32 29 19 9 10 0 2 435
2020 Client contact centre 33 29 17 13 7 0 0 105
2020 Federal regulators 32 39 11 0 18 0 0 20
2020 Compliance, inspection and enforcement 39 25 10 14 12 0 0 40
2020 Communications or public affairs 45 28 12 7 7 0 2 200
2020 Access to information and privacy 47 17 23 3 8 0 3 40
2020 Security 34 29 20 11 5 0 1 170
2020 Science and technology 42 25 20 8 3 0 3 40
2020 Legal services 42 25 18 9 6 0 0 80
2020 Administration and operations 41 29 15 8 7 0 1 665
2020 Human resources 42 27 14 10 4 0 3 230
2020 Financial management 47 24 14 7 8 0 0 240
2020 Procurement 48 25 13 6 0 5 3 65
2020 Real property 36 30 13 9 12 1 0 105
2020 Material management 53 23 14 6 4 0 0 20
2020 Information management 46 18 14 9 6 6 0 55
2020 Information technology 41 26 16 10 6 0 0 240
2020 Internal audit 47 26 16 0 11 0 0 20
2020 Evaluation 36 22 19 12 12 0 0 40
2020 Data sciences 37 21 24 16 2 0 0 55
2020 Policy 34 29 20 10 6 0 1 935
2020 Project management 34 32 18 9 6 0 0 475
2020 Other services to the public 30 29 17 14 9 1 1 180
2020 None of the above 31 29 18 10 11 0 1 490
2019 Client contact centre 34 30 19 8 4 2 3 75
2019 Federal regulators 48 6 19 10 18 0 0 15
2019 Compliance, inspection and enforcement 36 33 12 13 6 0 0 35
2019 Communications or public affairs 40 23 19 9 8 1 1 175
2019 Access to information and privacy 55 29 14 3 0 0 0 35
2019 Security 35 23 23 10 6 1 1 135
2019 Science and technology 21 34 24 10 10 0 0 40
2019 Legal services 32 32 15 16 6 0 0 80
2019 Administration and operations 35 28 15 12 8 1 1 550
2019 Human resources 44 24 14 12 4 1 2 205
2019 Financial management 37 28 16 9 9 1 1 200
2019 Procurement 43 29 15 8 1 2 2 60
2019 Real property 29 35 13 10 13 0 0 70
2019 Material management 30 20 30 10 9 0 0 10
2019 Information management 41 27 13 8 11 0 0 55
2019 Information technology 34 29 14 11 9 0 4 220
2019 Internal audit 47 30 4 12 0 0 6 20
2019 Evaluation 28 20 30 12 7 2 0 40
2019 Data sciences 21 40 12 22 4 0 0 20
2019 Policy 33 31 19 10 7 0 0 765
2019 Project management 27 33 18 10 11 0 0 375
2019 Other services to the public 34 23 19 12 9 2 0 150
2019 None of the above 32 26 20 12 9 0 1 440

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 22 15 7 5 0 5 50 50 75
2024 Intelligence analysts 39 33 15 2 8 0 2 40 60 45
2024 Federal regulators 49 32 0 13 6 0 0 49 51 15
2024 Compliance, inspection and enforcement 29 37 14 14 6 0 0 29 71 25
2024 Communications or public affairs 48 24 13 7 7 0 1 49 51 135
2024 Access to information and privacy 53 24 14 8 0 0 0 53 47 20
2024 Security 52 23 16 3 3 1 2 54 46 105
2024 Science and technology 63 20 6 7 2 0 2 65 35 30
2024 Legal services 44 32 17 3 2 2 0 45 55 40
2024 Administration and operations 49 27 11 4 6 0 2 50 50 510
2024 Human resources 46 27 15 4 3 0 4 48 52 175
2024 Financial management 50 27 10 4 7 0 2 51 49 140
2024 Procurement 62 24 10 2 1 0 0 62 38 40
2024 Real property 50 29 9 6 4 1 1 51 49 80
2024 Information management 61 16 12 2 9 0 0 61 39 40
2024 Information technology 50 27 12 5 2 0 2 51 49 190
2024 Internal audit 35 27 27 3 8 0 0 35 65 20
2024 Evaluation 37 27 20 13 2 0 0 37 63 35
2024 Data sciences 37 40 8 12 3 0 0 37 63 30
2024 Policy 44 32 14 4 4 0 1 45 55 725
2024 Project management 48 28 13 6 4 0 0 48 52 315
2024 Other services to the public 52 28 13 4 1 1 1 53 47 145
2024 None of the above 48 25 17 4 5 1 0 48 52 365
2022 Client contact centre 47 32 7 7 3 1 3 130
2022 Federal regulators 57 38 0 0 0 0 6 15
2022 Compliance, inspection and enforcement 43 36 13 6 3 0 0 35
2022 Communications or public affairs 54 29 8 7 2 0 0 220
2022 Access to information and privacy 72 17 3 5 3 0 0 30
2022 Security 45 26 13 6 8 0 1 150
2022 Science and technology 49 17 24 0 6 0 4 25
2022 Legal services 42 37 10 9 1 0 2 75
2022 Administration and operations 50 25 14 5 3 0 3 595
2022 Human resources 56 19 13 6 3 0 2 235
2022 Financial management 49 26 12 5 6 0 2 230
2022 Procurement 56 29 9 2 4 0 0 65
2022 Real property 45 29 14 2 8 0 1 120
2022 Material management 50 25 20 0 0 0 5 15
2022 Information management 48 21 22 4 4 0 2 50
2022 Information technology 56 27 9 2 2 0 2 260
2022 Internal audit 39 33 18 4 0 0 5 20
2022 Evaluation 33 31 16 17 2 0 2 45
2022 Data sciences 65 19 11 4 0 0 0 40
2022 Policy 46 29 16 5 3 0 1 880
2022 Project management 44 29 15 6 5 0 1 460
2022 Other services to the public 44 35 10 6 2 1 1 160
2022 None of the above 45 30 13 7 4 0 1 435
2020 Client contact centre 29 30 24 9 7 0 0 105
2020 Federal regulators 22 40 20 18 0 0 0 20
2020 Compliance, inspection and enforcement 22 26 22 22 8 0 0 40
2020 Communications or public affairs 25 28 24 17 4 0 1 200
2020 Access to information and privacy 35 37 16 13 0 0 0 40
2020 Security 21 31 32 11 5 0 1 170
2020 Science and technology 25 30 24 16 2 0 3 40
2020 Legal services 21 32 27 15 5 0 0 80
2020 Administration and operations 25 32 22 13 7 0 1 665
2020 Human resources 26 28 30 12 4 0 0 230
2020 Financial management 29 33 20 12 5 0 0 240
2020 Procurement 24 39 17 14 4 2 0 65
2020 Real property 26 24 23 13 12 0 2 110
2020 Material management 24 50 22 4 0 0 0 20
2020 Information management 27 22 28 13 10 0 0 55
2020 Information technology 27 30 22 15 5 0 0 240
2020 Internal audit 21 42 26 11 0 0 0 20
2020 Evaluation 29 22 24 14 12 0 0 40
2020 Data sciences 21 29 29 9 11 0 0 55
2020 Policy 16 30 29 17 7 0 0 925
2020 Project management 16 30 28 18 7 0 0 480
2020 Other services to the public 24 32 22 14 7 0 1 175
2020 None of the above 20 28 27 15 8 0 2 485

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 19 23 12 17 0 4 27 73 75
2024 Intelligence analysts 22 28 33 8 6 2 2 23 77 45
2024 Federal regulators 21 39 15 26 0 0 0 21 79 15
2024 Compliance, inspection and enforcement 24 22 21 18 8 0 7 25 75 25
2024 Communications or public affairs 22 34 24 8 11 0 1 22 78 135
2024 Access to information and privacy 18 21 13 26 3 7 12 22 78 20
2024 Security 34 23 21 13 4 0 5 35 65 105
2024 Science and technology 12 42 26 5 14 0 0 12 88 30
2024 Legal services 24 36 24 10 7 0 0 24 76 40
2024 Administration and operations 29 27 24 10 7 0 2 30 70 510
2024 Human resources 28 29 22 9 9 1 2 29 71 175
2024 Financial management 34 31 14 11 10 1 0 35 65 140
2024 Procurement 27 34 27 6 4 0 2 28 72 40
2024 Real property 23 27 20 15 15 0 0 23 77 80
2024 Information management 40 34 5 11 10 0 0 40 60 40
2024 Information technology 34 21 21 8 13 0 3 35 65 190
2024 Internal audit 29 47 13 11 0 0 0 29 71 20
2024 Evaluation 28 15 14 25 18 0 0 28 72 35
2024 Data sciences 37 29 19 12 3 0 0 37 63 30
2024 Policy 24 31 22 11 10 0 1 24 76 730
2024 Project management 22 29 24 12 12 0 1 22 78 315
2024 Other services to the public 16 36 24 13 11 0 1 16 84 145
2024 None of the above 23 28 21 16 11 1 0 23 77 365
2022 Client contact centre 32 31 14 13 8 1 1 130
2022 Federal regulators 23 36 33 8 0 0 0 15
2022 Compliance, inspection and enforcement 37 25 20 11 7 0 0 35
2022 Communications or public affairs 29 31 24 8 9 0 1 220
2022 Access to information and privacy 50 19 12 16 3 0 0 30
2022 Security 30 24 28 10 7 0 1 150
2022 Science and technology 27 24 16 9 24 0 0 30
2022 Legal services 19 36 21 16 6 0 1 75
2022 Administration and operations 27 31 20 9 10 0 3 595
2022 Human resources 27 33 20 11 7 0 2 235
2022 Financial management 30 30 23 7 8 0 1 230
2022 Procurement 27 34 30 6 3 0 0 65
2022 Real property 24 24 29 15 7 1 1 120
2022 Material management 56 20 20 4 0 0 0 15
2022 Information management 32 33 24 4 8 0 0 50
2022 Information technology 36 26 18 11 7 1 1 265
2022 Internal audit 32 25 35 4 4 0 0 20
2022 Evaluation 22 23 25 17 8 0 4 45
2022 Data sciences 38 27 31 4 0 0 0 40
2022 Policy 25 30 22 14 8 0 1 875
2022 Project management 20 31 23 12 12 0 1 460
2022 Other services to the public 29 32 19 7 11 1 1 160
2022 None of the above 22 29 22 15 11 0 1 435
2020 Client contact centre 24 28 30 13 4 0 1 105
2020 Federal regulators 17 40 21 17 5 0 0 20
2020 Compliance, inspection and enforcement 22 22 27 24 3 0 2 40
2020 Communications or public affairs 20 28 30 14 5 0 1 200
2020 Access to information and privacy 27 28 18 18 8 0 0 40
2020 Security 28 29 29 8 4 1 0 170
2020 Science and technology 23 29 15 23 7 0 3 40
2020 Legal services 21 35 27 10 8 0 0 80
2020 Administration and operations 23 29 25 13 9 0 1 670
2020 Human resources 28 27 26 13 4 0 2 235
2020 Financial management 37 26 21 12 4 0 0 240
2020 Procurement 31 32 12 17 6 0 1 65
2020 Real property 22 30 28 13 7 0 1 105
2020 Material management 39 34 24 4 0 0 0 20
2020 Information management 32 29 18 16 4 0 0 55
2020 Information technology 31 26 21 13 7 0 1 240
2020 Internal audit 37 42 10 0 11 0 0 20
2020 Evaluation 18 31 33 9 7 2 0 40
2020 Data sciences 28 26 31 9 5 0 0 55
2020 Policy 17 30 28 16 9 0 0 925
2020 Project management 16 29 29 16 10 0 0 475
2020 Other services to the public 17 30 32 14 6 0 1 175
2020 None of the above 16 25 26 20 13 0 0 485
2019 Client contact centre 19 37 19 16 2 4 1 75
2019 Federal regulators 19 37 32 0 12 0 0 15
2019 Compliance, inspection and enforcement 20 15 37 22 6 0 0 35
2019 Communications or public affairs 33 30 23 11 4 0 0 175
2019 Access to information and privacy 32 40 20 6 0 0 3 35
2019 Security 31 26 27 10 5 0 0 135
2019 Science and technology 21 25 23 19 12 0 0 40
2019 Legal services 29 32 21 11 7 0 0 80
2019 Administration and operations 31 30 20 12 6 1 1 550
2019 Human resources 28 32 20 11 6 1 1 205
2019 Financial management 35 32 19 7 6 1 0 205
2019 Procurement 19 50 17 6 6 0 2 60
2019 Real property 18 35 24 9 10 3 1 70
2019 Material management 21 0 50 19 10 0 0 10
2019 Information management 29 44 11 8 6 2 0 60
2019 Information technology 30 30 19 10 7 1 4 220
2019 Internal audit 47 17 30 0 0 0 6 20
2019 Evaluation 31 29 23 7 9 0 0 40
2019 Data sciences 27 33 33 4 4 0 0 25
2019 Policy 25 30 25 14 7 0 0 765
2019 Project management 23 31 24 14 8 0 0 375
2019 Other services to the public 22 29 26 18 4 0 0 150
2019 None of the above 24 24 26 16 9 0 0 440

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 23 10 12 12 0 3 41 59 75
2024 Intelligence analysts 40 21 15 10 12 0 2 41 59 45
2024 Federal regulators 35 0 29 18 18 0 0 35 65 15
2024 Compliance, inspection and enforcement 22 36 22 3 10 0 7 24 76 25
2024 Communications or public affairs 24 16 16 14 25 0 5 26 74 135
2024 Access to information and privacy 26 15 26 12 14 0 7 28 72 20
2024 Security 40 19 14 10 11 0 6 43 57 105
2024 Science and technology 30 11 12 34 14 0 0 30 70 30
2024 Legal services 33 10 22 12 22 0 0 33 67 40
2024 Administration and operations 38 22 14 10 12 0 3 39 61 510
2024 Human resources 36 17 16 9 15 0 7 39 61 175
2024 Financial management 40 22 14 10 10 1 3 41 59 140
2024 Procurement 27 24 30 5 10 0 4 28 72 40
2024 Real property 29 21 20 9 18 0 3 30 70 80
2024 Information management 47 12 14 2 23 0 2 48 52 40
2024 Information technology 34 23 14 10 15 1 3 35 65 190
2024 Internal audit 40 40 3 3 6 0 8 43 57 20
2024 Evaluation 40 8 17 20 14 0 0 40 60 35
2024 Data sciences 30 10 40 2 15 0 3 30 70 30
2024 Policy 27 27 20 11 14 0 1 27 73 725
2024 Project management 22 27 21 14 14 0 1 23 77 310
2024 Other services to the public 43 24 13 9 10 0 1 43 57 145
2024 None of the above 35 22 17 11 13 1 1 35 65 365
2022 Client contact centre 52 15 18 6 7 0 2 130
2022 Federal regulators 34 48 8 4 0 0 6 15
2022 Compliance, inspection and enforcement 41 23 20 9 5 0 3 35
2022 Communications or public affairs 45 27 9 6 8 0 5 215
2022 Access to information and privacy 73 16 5 3 3 0 0 30
2022 Security 46 26 11 8 8 1 1 150
2022 Science and technology 30 36 19 3 12 0 0 30
2022 Legal services 30 31 20 8 8 0 3 75
2022 Administration and operations 42 23 18 6 7 0 4 595
2022 Human resources 41 22 19 9 7 0 2 235
2022 Financial management 38 27 16 9 7 0 4 230
2022 Procurement 47 26 10 2 10 0 4 65
2022 Real property 46 29 13 3 5 1 3 120
2022 Material management 36 28 25 4 7 0 0 15
2022 Information management 59 15 10 4 13 0 0 50
2022 Information technology 48 23 11 5 7 1 5 265
2022 Internal audit 37 22 23 0 6 0 11 20
2022 Evaluation 50 22 11 9 2 0 6 45
2022 Data sciences 37 28 11 20 4 0 0 40
2022 Policy 38 29 15 9 6 0 2 880
2022 Project management 38 25 17 10 9 0 1 460
2022 Other services to the public 49 28 13 5 2 1 1 160
2022 None of the above 40 24 17 9 7 0 3 435
2020 Client contact centre 34 36 14 8 4 0 3 105
2020 Federal regulators 33 32 29 6 0 0 0 20
2020 Compliance, inspection and enforcement 39 30 15 10 7 0 0 40
2020 Communications or public affairs 44 27 20 4 3 0 2 200
2020 Access to information and privacy 45 21 10 10 13 0 0 40
2020 Security 40 31 21 6 3 0 0 170
2020 Science and technology 48 35 7 5 2 0 3 40
2020 Legal services 43 23 25 5 3 1 0 80
2020 Administration and operations 41 29 16 8 4 0 1 670
2020 Human resources 45 30 16 3 3 1 2 235
2020 Financial management 54 25 14 4 3 0 0 235
2020 Procurement 54 14 21 5 0 0 6 65
2020 Real property 49 33 14 3 1 0 1 110
2020 Material management 42 20 26 5 0 0 6 20
2020 Information management 58 23 7 9 0 0 3 55
2020 Information technology 42 30 15 5 4 0 3 240
2020 Internal audit 39 12 38 0 5 0 6 20
2020 Evaluation 26 32 19 16 2 0 5 45
2020 Data sciences 43 30 17 7 2 0 2 55
2020 Policy 31 34 23 7 3 0 2 925
2020 Project management 32 31 23 10 3 0 1 480
2020 Other services to the public 39 32 17 9 3 0 0 175
2020 None of the above 33 33 20 10 4 0 1 485
2019 Client contact centre 49 26 6 9 4 0 6 75
2019 Federal regulators 45 44 0 11 0 0 0 15
2019 Compliance, inspection and enforcement 27 46 15 9 3 0 0 35
2019 Communications or public affairs 41 23 16 10 6 0 3 175
2019 Access to information and privacy 61 22 14 3 0 0 0 35
2019 Security 40 25 15 11 9 0 0 135
2019 Science and technology 45 28 10 11 6 0 0 40
2019 Legal services 43 22 20 8 2 0 4 80
2019 Administration and operations 48 27 14 6 3 0 1 555
2019 Human resources 57 23 12 4 2 1 1 205
2019 Financial management 58 17 11 6 6 1 1 205
2019 Procurement 53 28 9 3 3 2 2 60
2019 Real property 37 33 19 8 3 0 0 70
2019 Material management 41 30 10 19 0 0 0 10
2019 Information management 57 20 10 2 8 2 2 55
2019 Information technology 45 28 13 8 4 0 3 215
2019 Internal audit 55 17 17 4 0 0 6 20
2019 Evaluation 30 41 17 10 2 0 0 35
2019 Data sciences 49 11 32 8 0 0 0 25
2019 Policy 40 26 17 9 7 0 0 765
2019 Project management 37 29 16 9 9 0 1 375
2019 Other services to the public 43 28 16 9 3 0 1 150
2019 None of the above 43 24 17 8 7 0 0 440

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 27 20 6 9 0 3 35 65 75
2024 Intelligence analysts 41 22 19 9 6 0 2 42 58 45
2024 Federal regulators 21 27 17 34 0 0 0 21 79 15
2024 Compliance, inspection and enforcement 32 31 23 11 3 0 0 32 68 25
2024 Communications or public affairs 26 36 15 19 4 0 0 26 74 135
2024 Access to information and privacy 32 29 15 19 5 0 0 32 68 20
2024 Security 28 31 31 3 5 0 2 28 72 105
2024 Science and technology 29 26 31 7 7 0 0 29 71 30
2024 Legal services 14 29 29 20 8 0 0 14 86 40
2024 Administration and operations 38 29 18 7 5 0 3 40 60 510
2024 Human resources 36 30 14 10 7 1 3 37 63 175
2024 Financial management 40 36 16 4 3 0 1 41 59 140
2024 Procurement 20 38 31 7 0 0 4 21 79 40
2024 Real property 49 28 12 3 7 0 0 49 51 80
2024 Information management 53 25 7 2 9 0 5 55 45 40
2024 Information technology 44 33 12 3 4 1 2 46 54 190
2024 Internal audit 46 45 6 3 0 0 0 46 54 20
2024 Evaluation 30 37 23 4 5 0 0 30 70 35
2024 Data sciences 22 35 29 14 0 0 0 22 78 30
2024 Policy 24 33 22 11 9 0 1 24 76 725
2024 Project management 26 34 22 8 8 0 1 26 74 310
2024 Other services to the public 37 30 17 7 7 0 1 38 62 145
2024 None of the above 28 31 21 11 8 1 1 28 72 365
2022 Client contact centre 46 33 13 5 4 0 0 130
2022 Federal regulators 35 46 14 0 0 0 6 15
2022 Compliance, inspection and enforcement 25 30 15 24 6 0 0 35
2022 Communications or public affairs 27 35 22 8 9 0 0 220
2022 Access to information and privacy 48 30 7 5 9 0 0 30
2022 Security 38 31 16 8 5 0 1 150
2022 Science and technology 38 28 24 6 0 0 3 30
2022 Legal services 21 33 28 12 7 0 0 75
2022 Administration and operations 32 38 17 6 4 0 2 595
2022 Human resources 33 36 19 6 6 0 1 235
2022 Financial management 38 31 18 7 6 0 1 230
2022 Procurement 38 27 23 5 6 0 0 65
2022 Real property 35 40 11 10 4 0 0 120
2022 Material management 39 37 14 0 5 0 5 15
2022 Information management 49 33 10 2 7 0 0 50
2022 Information technology 49 30 14 3 1 0 3 265
2022 Internal audit 36 46 4 0 8 0 5 20
2022 Evaluation 31 43 14 6 6 0 0 45
2022 Data sciences 28 44 11 15 3 0 0 40
2022 Policy 25 37 21 9 7 0 0 880
2022 Project management 27 36 19 11 6 0 1 460
2022 Other services to the public 26 38 15 8 12 1 1 160
2022 None of the above 23 39 18 11 8 0 1 435
2020 Client contact centre 33 38 13 12 5 0 0 105
2020 Federal regulators 16 50 22 6 5 0 0 20
2020 Compliance, inspection and enforcement 29 30 31 2 5 0 2 40
2020 Communications or public affairs 21 38 23 12 7 0 0 200
2020 Access to information and privacy 33 18 21 8 21 0 0 40
2020 Security 32 33 23 10 2 0 0 165
2020 Science and technology 24 43 22 5 2 0 3 40
2020 Legal services 19 23 33 15 9 0 0 75
2020 Administration and operations 26 35 22 10 5 0 0 670
2020 Human resources 26 32 26 10 5 0 1 235
2020 Financial management 38 29 19 9 5 0 0 240
2020 Procurement 45 31 16 6 2 0 0 65
2020 Real property 28 36 22 11 3 0 0 105
2020 Material management 51 32 7 6 4 0 0 20
2020 Information management 43 24 23 10 0 0 0 55
2020 Information technology 42 36 12 6 4 0 0 240
2020 Internal audit 16 45 28 6 5 0 0 20
2020 Evaluation 20 21 26 27 7 0 0 40
2020 Data sciences 25 39 22 9 5 0 0 55
2020 Policy 15 35 31 13 5 0 0 930
2020 Project management 16 34 26 17 7 0 0 480
2020 Other services to the public 22 32 30 8 8 0 0 175
2020 None of the above 19 31 26 14 9 0 1 480

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 17 7 3 5 0 13 63 37 75
2024 Intelligence analysts 56 13 12 0 2 0 17 68 32 45
2024 Federal regulators 47 22 13 0 0 0 18 57 43 15
2024 Compliance, inspection and enforcement 39 21 7 3 0 3 28 56 44 25
2024 Communications or public affairs 58 20 3 0 2 0 16 70 30 135
2024 Access to information and privacy 63 8 4 8 0 7 9 76 24 20
2024 Security 72 8 5 1 2 1 13 83 17 105
2024 Science and technology 75 8 0 5 3 0 9 83 17 30
2024 Legal services 62 6 5 0 5 0 22 79 21 40
2024 Administration and operations 62 10 6 4 2 2 14 74 26 510
2024 Human resources 58 14 5 0 2 1 19 72 28 175
2024 Financial management 62 16 3 2 2 1 13 72 28 140
2024 Procurement 50 24 17 3 0 0 7 54 46 40
2024 Real property 69 8 1 1 1 1 19 87 13 80
2024 Information management 64 12 6 0 4 0 13 74 26 40
2024 Information technology 63 12 3 1 4 1 15 75 25 190
2024 Internal audit 51 18 5 0 0 0 26 69 31 20
2024 Evaluation 62 25 0 2 0 0 10 69 31 35
2024 Data sciences 69 21 3 0 0 0 7 74 26 30
2024 Policy 64 10 2 2 2 1 19 80 20 725
2024 Project management 63 12 5 3 2 0 15 75 25 315
2024 Other services to the public 66 6 4 1 3 1 19 83 17 140
2024 None of the above 62 10 6 2 3 1 17 76 24 365

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 16 10 9 4 0 10 57 43 75
2024 Intelligence analysts 51 17 7 0 4 2 19 64 36 45
2024 Federal regulators 42 16 24 6 0 0 11 48 52 15
2024 Compliance, inspection and enforcement 44 8 7 6 3 17 14 63 37 25
2024 Communications or public affairs 52 18 6 5 5 1 13 61 39 135
2024 Access to information and privacy 50 6 14 13 0 13 4 60 40 20
2024 Security 62 10 5 6 4 2 11 71 29 105
2024 Science and technology 42 33 2 14 2 0 7 45 55 30
2024 Legal services 51 16 4 0 7 0 22 65 35 40
2024 Administration and operations 60 14 7 3 3 2 12 69 31 510
2024 Human resources 56 18 1 3 4 2 16 68 32 175
2024 Financial management 53 23 4 4 5 1 9 59 41 140
2024 Procurement 48 25 17 4 0 0 7 51 49 40
2024 Real property 56 13 8 2 4 2 15 68 32 80
2024 Information management 55 17 4 3 11 0 10 61 39 40
2024 Information technology 57 12 9 4 6 1 11 65 35 190
2024 Internal audit 41 23 18 0 0 0 18 50 50 20
2024 Evaluation 62 15 11 5 2 0 5 65 35 35
2024 Data sciences 63 16 6 0 5 0 10 70 30 30
2024 Policy 55 14 5 4 4 1 16 67 33 725
2024 Project management 58 16 6 4 5 0 12 65 35 315
2024 Other services to the public 69 6 2 4 5 1 14 80 20 140
2024 None of the above 62 8 9 1 3 1 15 75 25 365

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 19 9 5 3 1 10 60 40 75
2024 Intelligence analysts 56 18 5 2 4 2 14 67 33 45
2024 Federal regulators 75 0 0 0 18 0 6 81 19 15
2024 Compliance, inspection and enforcement 38 17 0 17 14 0 14 44 56 25
2024 Communications or public affairs 63 15 3 3 6 1 9 70 30 135
2024 Access to information and privacy 80 0 10 7 3 0 0 80 20 20
2024 Security 54 16 7 2 17 2 2 56 44 105
2024 Science and technology 69 12 5 3 6 0 5 73 27 30
2024 Legal services 47 14 11 3 5 9 11 59 41 40
2024 Administration and operations 61 10 10 3 5 1 10 68 32 510
2024 Human resources 61 12 6 2 5 1 14 72 28 175
2024 Financial management 66 10 6 2 7 3 6 73 27 140
2024 Procurement 64 11 15 0 0 2 8 71 29 40
2024 Real property 60 16 7 2 6 1 7 66 34 80
2024 Information management 56 16 3 8 7 0 11 63 37 40
2024 Information technology 69 12 2 3 5 1 7 75 25 190
2024 Internal audit 52 36 4 5 0 0 3 54 46 20
2024 Evaluation 67 16 2 7 0 3 5 73 27 35
2024 Data sciences 63 20 0 6 0 3 8 71 29 30
2024 Policy 62 13 6 5 6 1 7 67 33 725
2024 Project management 62 15 7 5 4 2 5 66 34 315
2024 Other services to the public 68 13 0 5 4 2 7 75 25 145
2024 None of the above 66 8 7 4 7 1 6 71 29 365
2022 Client contact centre 69 8 5 2 5 5 7 135
2022 Federal regulators 51 31 9 0 10 0 0 15
2022 Compliance, inspection and enforcement 59 12 14 6 5 5 0 35
2022 Communications or public affairs 67 12 5 2 4 3 8 220
2022 Access to information and privacy 74 14 0 0 3 0 8 30
2022 Security 58 19 9 4 5 1 3 150
2022 Science and technology 50 25 8 7 3 4 3 30
2022 Legal services 65 18 3 2 1 0 11 75
2022 Administration and operations 64 13 6 2 5 2 8 595
2022 Human resources 71 11 3 2 4 0 8 235
2022 Financial management 67 12 5 3 7 2 4 230
2022 Procurement 70 11 1 3 6 0 9 65
2022 Real property 62 16 5 4 8 2 4 120
2022 Material management 72 0 4 15 4 5 0 15
2022 Information management 72 14 2 2 4 0 6 50
2022 Information technology 73 10 4 2 3 2 6 265
2022 Internal audit 66 15 11 0 0 4 4 20
2022 Evaluation 59 13 0 2 7 6 13 45
2022 Data sciences 79 11 0 3 4 2 2 40
2022 Policy 66 14 6 3 5 1 5 880
2022 Project management 67 12 6 4 3 2 7 460
2022 Other services to the public 66 11 5 6 6 2 4 160
2022 None of the above 66 14 6 4 4 1 5 435
2020 Client contact centre 70 13 8 2 4 0 3 105
2020 Federal regulators 64 6 5 13 11 0 0 20
2020 Compliance, inspection and enforcement 78 5 10 0 2 2 3 40
2020 Communications or public affairs 70 15 5 2 3 1 4 200
2020 Access to information and privacy 66 16 8 0 5 3 3 40
2020 Security 69 17 6 2 5 1 2 170
2020 Science and technology 77 11 2 3 3 0 5 40
2020 Legal services 70 14 3 3 4 1 6 80
2020 Administration and operations 72 11 6 4 2 1 4 665
2020 Human resources 76 10 5 1 0 2 6 230
2020 Financial management 75 9 4 4 5 0 3 240
2020 Procurement 83 11 4 0 0 0 2 65
2020 Real property 74 9 5 3 6 1 2 110
2020 Material management 78 12 6 4 0 0 0 20
2020 Information management 78 9 4 2 2 2 4 55
2020 Information technology 70 12 7 4 3 0 4 235
2020 Internal audit 89 5 0 0 0 0 6 20
2020 Evaluation 70 13 9 3 0 0 5 45
2020 Data sciences 71 11 6 0 6 0 7 55
2020 Policy 69 15 7 3 2 1 4 930
2020 Project management 69 15 5 3 3 1 4 475
2020 Other services to the public 69 12 6 5 4 1 3 175
2020 None of the above 72 11 5 4 3 1 3 485
2019 Client contact centre 63 11 9 7 1 0 8 75
2019 Federal regulators 55 18 4 19 4 0 0 15
2019 Compliance, inspection and enforcement 60 15 22 0 3 0 0 35
2019 Communications or public affairs 66 16 8 3 5 0 3 175
2019 Access to information and privacy 70 8 3 8 5 0 6 35
2019 Security 67 17 7 1 5 1 2 135
2019 Science and technology 70 11 3 4 7 0 5 40
2019 Legal services 58 17 12 2 8 0 2 80
2019 Administration and operations 69 11 6 4 6 1 3 550
2019 Human resources 73 10 5 2 4 1 6 205
2019 Financial management 68 14 8 4 3 1 2 205
2019 Procurement 72 12 6 1 2 3 4 60
2019 Real property 66 8 3 8 10 0 4 70
2019 Material management 35 9 18 9 8 0 21 10
2019 Information management 80 10 2 3 0 0 5 60
2019 Information technology 73 11 7 2 4 1 2 220
2019 Internal audit 72 4 8 0 0 0 16 20
2019 Evaluation 60 12 14 7 2 2 2 40
2019 Data sciences 81 4 7 4 4 0 0 25
2019 Policy 69 13 7 4 4 0 3 770
2019 Project management 62 16 9 4 7 1 2 380
2019 Other services to the public 68 11 9 7 3 0 3 150
2019 None of the above 72 11 6 4 4 1 2 440

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 27 15 3 4 0 7 49 51 75
2024 Intelligence analysts 55 22 10 11 0 0 2 56 44 45
2024 Federal regulators 40 17 19 17 0 0 6 43 57 15
2024 Compliance, inspection and enforcement 43 24 14 7 6 0 7 46 54 25
2024 Communications or public affairs 45 29 11 5 4 0 5 47 53 135
2024 Access to information and privacy 62 26 8 4 0 0 0 62 38 20
2024 Security 61 22 9 4 1 1 2 63 37 105
2024 Science and technology 64 20 4 5 2 0 5 67 33 30
2024 Legal services 59 25 5 0 5 2 4 63 37 40
2024 Administration and operations 54 23 8 5 4 0 6 57 43 510
2024 Human resources 53 21 7 4 3 0 11 60 40 175
2024 Financial management 60 19 9 5 2 1 4 63 37 140
2024 Procurement 59 28 9 2 0 0 2 61 39 40
2024 Real property 53 31 7 4 3 0 1 54 46 80
2024 Information management 69 10 14 4 3 0 0 69 31 40
2024 Information technology 60 19 7 4 4 1 5 64 36 190
2024 Internal audit 44 30 23 0 0 0 3 46 54 20
2024 Evaluation 61 25 12 2 0 0 0 61 39 35
2024 Data sciences 59 21 7 10 0 0 3 61 39 30
2024 Policy 58 26 9 2 2 0 3 60 40 725
2024 Project management 62 20 10 4 2 0 2 63 37 315
2024 Other services to the public 51 31 8 3 2 1 4 54 46 140
2024 None of the above 58 24 8 5 1 1 3 60 40 365
2022 Client contact centre 61 20 9 3 1 1 5 130
2022 Federal regulators 54 35 11 0 0 0 0 15
2022 Compliance, inspection and enforcement 66 17 11 6 0 0 0 35
2022 Communications or public affairs 59 25 8 2 1 1 3 220
2022 Access to information and privacy 67 16 0 3 9 0 5 30
2022 Security 50 28 12 4 4 0 2 150
2022 Science and technology 59 31 3 0 3 0 3 30
2022 Legal services 65 20 9 1 1 2 1 75
2022 Administration and operations 62 19 8 3 3 0 5 595
2022 Human resources 65 21 7 2 1 0 4 235
2022 Financial management 68 14 7 3 4 0 4 230
2022 Procurement 68 15 2 3 3 4 5 65
2022 Real property 51 25 16 3 2 0 3 120
2022 Material management 61 20 15 0 4 0 0 15
2022 Information management 69 13 7 6 2 2 2 50
2022 Information technology 64 18 7 3 3 1 4 265
2022 Internal audit 35 57 4 0 0 0 4 20
2022 Evaluation 63 12 8 2 7 4 4 45
2022 Data sciences 78 9 2 4 5 0 2 40
2022 Policy 64 22 8 2 1 0 3 880
2022 Project management 64 21 6 3 2 1 3 460
2022 Other services to the public 50 23 13 7 3 2 2 160
2022 None of the above 61 23 8 3 2 0 3 435
2020 Client contact centre 66 20 6 4 5 0 1 105
2020 Federal regulators 54 29 6 6 6 0 0 20
2020 Compliance, inspection and enforcement 59 22 14 0 5 0 0 40
2020 Communications or public affairs 62 24 9 1 3 1 2 200
2020 Access to information and privacy 57 20 8 8 5 0 3 40
2020 Security 57 31 6 4 2 0 1 170
2020 Science and technology 72 20 2 0 3 0 3 40
2020 Legal services 68 23 5 1 1 0 1 80
2020 Administration and operations 62 21 8 4 2 1 2 665
2020 Human resources 73 15 7 1 0 0 4 230
2020 Financial management 70 18 8 1 1 0 2 240
2020 Procurement 70 23 8 0 0 0 0 65
2020 Real property 58 22 8 6 5 0 1 105
2020 Material management 69 18 10 4 0 0 0 20
2020 Information management 59 22 8 6 2 2 2 55
2020 Information technology 64 21 5 5 2 0 2 240
2020 Internal audit 67 33 0 0 0 0 0 20
2020 Evaluation 68 13 9 7 0 0 3 45
2020 Data sciences 73 18 0 4 2 0 4 55
2020 Policy 64 23 7 2 1 0 2 930
2020 Project management 66 22 7 4 1 0 1 475
2020 Other services to the public 53 32 9 3 0 1 2 175
2020 None of the above 64 24 7 2 2 0 2 485
2019 Client contact centre 53 21 12 5 3 1 4 75
2019 Federal regulators 47 17 7 25 4 0 0 15
2019 Compliance, inspection and enforcement 54 21 22 0 3 0 0 35
2019 Communications or public affairs 52 25 11 5 5 0 2 175
2019 Access to information and privacy 45 28 13 8 5 0 0 35
2019 Security 48 31 13 4 4 1 0 135
2019 Science and technology 53 38 4 0 0 0 4 40
2019 Legal services 49 29 16 4 3 0 0 80
2019 Administration and operations 54 26 12 4 3 1 1 550
2019 Human resources 63 20 9 2 2 1 3 205
2019 Financial management 57 24 12 2 3 1 2 200
2019 Procurement 57 24 12 2 1 2 2 60
2019 Real property 41 34 14 6 4 0 0 70
2019 Material management 35 34 18 0 0 0 12 10
2019 Information management 52 33 8 5 0 0 2 55
2019 Information technology 55 30 10 3 1 0 2 215
2019 Internal audit 74 11 5 0 0 0 11 20
2019 Evaluation 35 42 14 2 5 2 0 40
2019 Data sciences 53 19 23 0 4 0 0 25
2019 Policy 58 26 11 3 1 0 1 770
2019 Project management 54 27 8 6 4 0 2 380
2019 Other services to the public 55 31 10 3 0 0 1 145
2019 None of the above 56 25 11 4 3 0 1 440

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 17 14 2 5 0 8 58 42 75
2024 Intelligence analysts 52 20 9 11 3 0 5 55 45 45
2024 Federal regulators 54 28 6 6 0 0 6 57 43 15
2024 Compliance, inspection and enforcement 30 29 8 4 22 0 7 32 68 25
2024 Communications or public affairs 52 19 10 7 8 0 4 54 46 135
2024 Access to information and privacy 68 20 5 7 0 0 0 68 32 20
2024 Security 47 26 8 5 12 1 2 48 52 105
2024 Science and technology 42 37 3 3 13 0 3 43 57 30
2024 Legal services 60 17 9 6 5 2 2 62 38 40
2024 Administration and operations 54 16 11 4 9 1 5 57 43 510
2024 Human resources 56 22 4 3 6 0 8 61 39 175
2024 Financial management 60 13 10 4 9 0 4 62 38 140
2024 Procurement 68 16 12 0 2 0 2 69 31 40
2024 Real property 53 23 11 4 6 1 2 55 45 80
2024 Information management 65 13 8 6 5 0 3 67 33 40
2024 Information technology 62 16 5 5 6 1 5 66 34 190
2024 Internal audit 36 36 10 17 0 0 0 36 64 20
2024 Evaluation 49 26 21 2 3 0 0 49 51 35
2024 Data sciences 66 21 2 0 10 0 0 66 34 30
2024 Policy 50 23 13 6 7 0 2 51 49 725
2024 Project management 53 19 13 8 5 0 1 54 46 315
2024 Other services to the public 58 24 3 6 6 1 2 60 40 145
2024 None of the above 58 17 8 6 9 1 2 59 41 365
2022 Client contact centre 62 19 4 4 5 1 7 130
2022 Federal regulators 50 26 21 0 4 0 0 15
2022 Compliance, inspection and enforcement 69 5 7 11 8 0 0 35
2022 Communications or public affairs 56 20 9 5 6 1 3 220
2022 Access to information and privacy 72 21 3 0 3 0 0 30
2022 Security 45 23 10 12 7 2 2 150
2022 Science and technology 52 14 14 0 13 4 3 30
2022 Legal services 64 19 13 0 2 0 2 75
2022 Administration and operations 58 16 8 5 6 0 6 595
2022 Human resources 63 16 8 5 4 0 3 235
2022 Financial management 66 11 5 7 6 0 4 230
2022 Procurement 61 22 4 5 6 0 3 65
2022 Real property 46 22 13 6 10 0 2 120
2022 Material management 56 18 17 4 4 0 0 15
2022 Information management 64 15 8 6 4 2 2 50
2022 Information technology 69 12 10 2 3 1 3 260
2022 Internal audit 40 39 10 4 4 0 4 20
2022 Evaluation 63 20 4 0 7 4 2 45
2022 Data sciences 76 8 10 0 6 0 0 40
2022 Policy 56 22 9 6 5 0 2 880
2022 Project management 55 22 7 7 6 1 3 460
2022 Other services to the public 59 16 9 6 7 1 2 160
2022 None of the above 61 19 7 5 6 0 2 435
2020 Client contact centre 67 15 6 8 3 0 1 105
2020 Federal regulators 47 29 5 0 18 0 0 20
2020 Compliance, inspection and enforcement 60 21 14 0 5 0 0 40
2020 Communications or public affairs 53 20 14 7 4 1 1 200
2020 Access to information and privacy 61 16 10 5 5 0 3 40
2020 Security 61 22 8 3 4 0 1 165
2020 Science and technology 67 20 5 3 3 0 3 40
2020 Legal services 64 26 5 1 3 0 1 80
2020 Administration and operations 63 16 9 6 4 0 2 670
2020 Human resources 70 13 8 4 2 1 4 235
2020 Financial management 72 10 6 4 5 0 2 240
2020 Procurement 77 16 3 3 2 0 0 65
2020 Real property 65 14 8 4 8 0 1 110
2020 Material management 64 5 27 4 0 0 0 20
2020 Information management 60 12 13 7 2 2 4 55
2020 Information technology 66 15 6 6 7 0 1 240
2020 Internal audit 60 40 0 0 0 0 0 20
2020 Evaluation 59 16 7 11 5 0 3 45
2020 Data sciences 66 14 4 9 4 0 4 55
2020 Policy 59 19 12 4 4 0 2 930
2020 Project management 60 21 8 7 4 0 1 475
2020 Other services to the public 61 20 4 6 5 1 2 180
2020 None of the above 61 18 10 5 6 0 1 485
2019 Client contact centre 52 19 12 10 2 1 4 75
2019 Federal regulators 61 6 10 19 4 0 0 15
2019 Compliance, inspection and enforcement 45 30 13 10 3 0 0 35
2019 Communications or public affairs 46 25 8 9 9 0 3 175
2019 Access to information and privacy 58 23 11 5 3 0 0 35
2019 Security 49 25 12 3 10 2 0 130
2019 Science and technology 59 15 11 8 5 0 2 40
2019 Legal services 63 16 7 6 6 0 1 80
2019 Administration and operations 54 19 11 6 8 0 2 545
2019 Human resources 66 16 10 3 3 1 3 205
2019 Financial management 55 22 6 7 7 1 2 200
2019 Procurement 64 13 10 7 3 2 2 60
2019 Real property 55 14 9 8 12 1 0 70
2019 Material management 45 26 9 0 8 0 12 10
2019 Information management 70 22 5 3 0 0 0 55
2019 Information technology 63 13 11 7 4 0 2 220
2019 Internal audit 62 14 5 13 0 0 6 20
2019 Evaluation 27 23 27 18 2 2 0 40
2019 Data sciences 50 30 16 0 4 0 0 25
2019 Policy 52 22 11 8 6 0 0 765
2019 Project management 50 19 12 8 9 0 1 375
2019 Other services to the public 49 22 11 12 6 0 0 150
2019 None of the above 55 20 10 8 6 0 1 435

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 16 10 4 2 0 14 61 39 75
2024 Intelligence analysts 63 5 5 2 0 0 25 84 16 45
2024 Federal regulators 42 27 11 0 0 0 19 52 48 15
2024 Compliance, inspection and enforcement 57 13 0 0 0 4 26 82 18 25
2024 Communications or public affairs 56 11 4 5 0 0 24 73 27 135
2024 Access to information and privacy 54 18 5 0 3 0 21 68 32 20
2024 Security 61 17 7 2 1 1 12 69 31 105
2024 Science and technology 63 15 0 9 2 0 11 71 29 30
2024 Legal services 57 10 3 4 3 0 23 74 26 40
2024 Administration and operations 47 13 7 3 2 2 26 65 35 510
2024 Human resources 48 16 5 1 3 0 27 65 35 175
2024 Financial management 56 13 4 2 4 0 21 71 29 140
2024 Procurement 55 20 4 2 0 0 20 69 31 40
2024 Real property 56 14 5 3 1 0 21 71 29 80
2024 Information management 75 10 4 1 3 0 7 81 19 40
2024 Information technology 61 15 5 3 2 0 14 71 29 190
2024 Internal audit 45 15 3 3 0 0 34 68 32 20
2024 Evaluation 51 15 2 2 0 0 30 72 28 35
2024 Data sciences 66 2 9 2 0 0 20 82 18 30
2024 Policy 52 17 4 2 1 0 23 68 32 725
2024 Project management 56 11 3 3 2 0 25 74 26 315
2024 Other services to the public 55 23 4 3 1 0 14 64 36 140
2024 None of the above 50 18 9 3 2 1 17 61 39 365
2022 Client contact centre 55 15 5 4 0 0 21 130
2022 Federal regulators 39 41 0 0 0 0 20 15
2022 Compliance, inspection and enforcement 65 10 9 0 0 0 16 35
2022 Communications or public affairs 54 16 4 3 2 1 21 220
2022 Access to information and privacy 69 5 5 0 3 0 17 30
2022 Security 60 16 8 3 2 1 10 150
2022 Science and technology 59 13 3 7 0 4 14 30
2022 Legal services 62 17 5 1 1 0 12 75
2022 Administration and operations 53 15 6 2 2 0 22 590
2022 Human resources 57 11 6 2 0 1 23 235
2022 Financial management 60 13 6 1 3 1 16 230
2022 Procurement 50 14 5 2 4 2 22 65
2022 Real property 48 20 9 3 1 0 18 120
2022 Material management 44 16 5 0 0 0 35 15
2022 Information management 71 10 3 3 0 0 13 50
2022 Information technology 61 8 7 3 2 0 18 265
2022 Internal audit 59 17 0 4 0 0 20 20
2022 Evaluation 56 6 2 8 2 2 25 45
2022 Data sciences 62 6 8 0 0 0 23 40
2022 Policy 56 14 5 2 1 0 22 875
2022 Project management 54 14 4 3 1 1 24 460
2022 Other services to the public 49 18 7 4 2 1 18 160
2022 None of the above 51 19 9 4 2 0 15 435
2020 Client contact centre 59 16 6 2 0 0 17 105
2020 Federal regulators 38 22 5 12 0 0 23 20
2020 Compliance, inspection and enforcement 58 2 5 5 0 0 30 40
2020 Communications or public affairs 61 13 7 1 2 0 15 200
2020 Access to information and privacy 56 2 5 3 0 3 31 40
2020 Security 56 19 4 3 0 0 18 170
2020 Science and technology 65 13 2 2 0 2 15 40
2020 Legal services 57 18 6 0 1 0 18 80
2020 Administration and operations 52 15 7 2 2 0 22 665
2020 Human resources 57 13 2 2 0 0 25 235
2020 Financial management 68 8 7 2 0 0 13 240
2020 Procurement 55 14 4 3 0 0 24 65
2020 Real property 62 14 6 5 0 0 14 110
2020 Material management 61 11 18 4 0 0 5 20
2020 Information management 65 10 4 0 0 2 18 55
2020 Information technology 61 12 6 4 2 0 16 240
2020 Internal audit 62 22 5 0 0 0 12 20
2020 Evaluation 54 9 11 7 0 0 19 45
2020 Data sciences 59 16 2 2 0 0 22 55
2020 Policy 54 16 6 2 1 0 21 930
2020 Project management 59 9 4 2 1 1 23 480
2020 Other services to the public 55 22 7 5 0 1 11 175
2020 None of the above 53 19 10 2 1 1 14 485
2019 Client contact centre 56 6 10 5 1 0 22 75
2019 Federal regulators 53 6 13 0 0 0 28 15
2019 Compliance, inspection and enforcement 45 15 15 3 0 0 22 35
2019 Communications or public affairs 51 15 8 1 2 1 22 175
2019 Access to information and privacy 54 8 6 3 3 0 27 35
2019 Security 55 18 6 3 1 0 17 135
2019 Science and technology 62 13 3 0 0 0 22 40
2019 Legal services 60 11 1 4 3 0 20 80
2019 Administration and operations 48 16 9 2 3 0 22 545
2019 Human resources 57 13 7 2 1 1 19 200
2019 Financial management 57 10 10 4 2 1 15 200
2019 Procurement 49 18 8 5 0 0 20 60
2019 Real property 52 15 7 3 2 0 21 70
2019 Material management 35 9 9 9 0 0 38 10
2019 Information management 70 11 5 0 1 0 12 60
2019 Information technology 58 18 7 3 1 0 12 220
2019 Internal audit 62 9 5 0 0 0 24 20
2019 Evaluation 40 12 16 2 2 2 25 40
2019 Data sciences 50 15 4 0 9 0 23 20
2019 Policy 49 19 5 2 2 0 22 770
2019 Project management 55 13 4 2 2 0 23 375
2019 Other services to the public 42 25 11 6 3 0 14 145
2019 None of the above 45 20 12 4 2 1 16 435

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 64 12 9 4 4 0 8 69 31 75
2024 Intelligence analysts 58 14 10 2 2 2 14 68 32 45
2024 Federal regulators 47 35 0 6 0 0 13 53 47 15
2024 Compliance, inspection and enforcement 64 9 14 4 3 0 7 69 31 25
2024 Communications or public affairs 69 16 5 1 2 0 8 75 25 135
2024 Access to information and privacy 63 27 10 0 0 0 0 63 37 20
2024 Security 70 20 4 2 1 1 3 73 27 105
2024 Science and technology 41 38 9 5 0 0 6 44 56 30
2024 Legal services 51 17 10 4 0 7 10 62 38 40
2024 Administration and operations 64 14 5 1 2 2 12 74 26 510
2024 Human resources 59 21 3 1 2 1 13 69 31 175
2024 Financial management 68 14 5 1 1 2 10 77 23 140
2024 Procurement 67 20 6 0 2 2 4 71 29 40
2024 Real property 69 17 5 1 0 0 7 75 25 80
2024 Information management 71 14 5 0 3 0 6 76 24 40
2024 Information technology 66 18 4 2 2 1 7 72 28 190
2024 Internal audit 45 40 9 3 0 0 3 46 54 20
2024 Evaluation 75 9 2 0 0 0 15 87 13 35
2024 Data sciences 76 10 5 0 0 0 8 83 17 30
2024 Policy 67 20 6 2 1 0 5 70 30 725
2024 Project management 73 15 3 1 0 0 7 79 21 315
2024 Other services to the public 62 24 6 1 2 0 5 65 35 145
2024 None of the above 61 22 6 2 2 1 7 66 34 365
2022 Client contact centre 70 17 4 1 2 1 5 130
2022 Federal regulators 44 37 8 0 4 0 6 15
2022 Compliance, inspection and enforcement 63 9 20 2 0 3 2 35
2022 Communications or public affairs 68 18 2 3 1 0 7 220
2022 Access to information and privacy 58 32 5 0 0 0 6 30
2022 Security 64 15 11 3 1 0 6 150
2022 Science and technology 56 29 3 4 3 0 3 30
2022 Legal services 65 21 5 1 1 0 6 75
2022 Administration and operations 66 17 6 2 1 0 9 595
2022 Human resources 74 13 5 0 1 1 7 235
2022 Financial management 72 12 4 1 3 0 7 230
2022 Procurement 71 16 0 0 1 4 7 65
2022 Real property 65 23 3 2 1 0 6 120
2022 Material management 61 18 11 5 0 0 5 15
2022 Information management 72 18 0 1 2 0 5 50
2022 Information technology 75 11 4 1 1 1 7 265
2022 Internal audit 63 24 0 0 4 0 8 20
2022 Evaluation 74 6 0 0 0 2 17 45
2022 Data sciences 86 9 3 0 2 0 0 40
2022 Policy 71 17 4 2 1 0 5 875
2022 Project management 69 16 7 2 1 1 5 460
2022 Other services to the public 60 22 8 4 2 2 3 160
2022 None of the above 64 22 5 2 1 0 6 435
2020 Client contact centre 68 19 5 4 1 0 3 105
2020 Federal regulators 44 17 22 17 0 0 0 20
2020 Compliance, inspection and enforcement 68 12 8 10 0 0 3 40
2020 Communications or public affairs 69 17 4 1 1 1 8 200
2020 Access to information and privacy 59 26 10 5 0 0 0 40
2020 Security 70 18 8 1 1 0 2 170
2020 Science and technology 80 7 7 3 0 0 3 40
2020 Legal services 64 15 12 3 3 0 4 80
2020 Administration and operations 70 16 6 2 1 0 5 670
2020 Human resources 76 13 2 2 0 0 7 235
2020 Financial management 73 15 4 0 1 1 6 240
2020 Procurement 75 19 5 0 0 0 2 65
2020 Real property 74 14 5 2 3 1 2 110
2020 Material management 67 23 0 4 0 0 5 20
2020 Information management 73 13 4 0 6 2 4 55
2020 Information technology 72 14 5 3 1 0 5 240
2020 Internal audit 84 10 0 5 0 0 0 20
2020 Evaluation 84 7 2 3 2 0 2 45
2020 Data sciences 74 18 2 0 0 0 6 55
2020 Policy 69 20 6 1 0 0 3 935
2020 Project management 72 15 7 1 1 0 5 475
2020 Other services to the public 59 27 7 3 2 1 2 175
2020 None of the above 70 19 5 1 1 1 3 490
2019 Client contact centre 65 14 9 3 0 0 9 75
2019 Federal regulators 38 27 7 12 4 0 12 15
2019 Compliance, inspection and enforcement 51 27 12 6 3 0 0 35
2019 Communications or public affairs 71 18 5 1 0 0 5 175
2019 Access to information and privacy 53 31 14 0 0 0 3 35
2019 Security 63 22 9 2 1 0 4 135
2019 Science and technology 77 11 3 2 0 0 7 40
2019 Legal services 61 24 10 1 1 0 2 80
2019 Administration and operations 68 17 6 2 1 0 5 545
2019 Human resources 70 17 5 1 1 1 5 205
2019 Financial management 74 13 4 0 1 1 7 200
2019 Procurement 63 23 6 2 0 2 5 60
2019 Real property 59 19 10 4 1 0 7 70
2019 Material management 48 29 0 0 0 0 23 10
2019 Information management 81 14 0 0 2 0 4 55
2019 Information technology 71 14 3 3 1 0 6 220
2019 Internal audit 80 5 5 0 0 0 11 20
2019 Evaluation 80 5 7 0 0 2 6 40
2019 Data sciences 88 4 4 0 0 0 4 20
2019 Policy 68 20 7 2 0 0 3 770
2019 Project management 70 17 5 1 1 0 6 380
2019 Other services to the public 62 26 10 1 1 0 1 150
2019 None of the above 68 18 8 1 1 0 4 440

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 14 12 1 8 0 5 64 36 75
2024 Intelligence analysts 57 15 5 6 4 0 13 66 34 45
2024 Federal regulators 62 19 0 6 13 0 0 62 38 15
2024 Compliance, inspection and enforcement 49 20 4 17 3 0 7 53 47 25
2024 Communications or public affairs 53 19 4 6 10 1 8 58 42 135
2024 Access to information and privacy 75 10 11 0 0 0 3 78 22 20
2024 Security 70 13 4 1 4 2 7 76 24 105
2024 Science and technology 31 16 26 15 4 5 4 34 66 30
2024 Legal services 62 12 12 2 7 0 4 65 35 40
2024 Administration and operations 62 16 6 4 5 0 8 67 33 510
2024 Human resources 60 20 3 2 5 0 11 68 32 175
2024 Financial management 58 18 4 3 5 3 8 66 34 140
2024 Procurement 62 30 7 0 0 0 1 62 38 40
2024 Real property 62 13 19 3 1 0 2 63 37 80
2024 Information management 55 20 8 3 5 3 7 60 40 40
2024 Information technology 62 15 10 2 4 2 6 67 33 190
2024 Internal audit 64 25 0 0 3 5 3 70 30 20
2024 Evaluation 69 18 2 8 3 0 0 69 31 35
2024 Data sciences 57 17 8 3 11 0 5 60 40 30
2024 Policy 65 11 6 4 5 0 8 71 29 725
2024 Project management 64 13 6 4 5 1 6 69 31 315
2024 Other services to the public 71 13 3 3 6 1 4 74 26 145
2024 None of the above 71 10 4 2 6 1 5 76 24 365
2022 Client contact centre 74 9 6 3 2 0 6 130
2022 Federal regulators 65 19 0 0 5 0 11 15
2022 Compliance, inspection and enforcement 78 9 8 0 0 0 5 35
2022 Communications or public affairs 64 10 12 3 5 0 6 220
2022 Access to information and privacy 76 12 0 3 0 0 8 30
2022 Security 71 16 4 2 3 1 2 150
2022 Science and technology 66 10 10 3 3 4 3 30
2022 Legal services 71 11 8 4 2 0 4 75
2022 Administration and operations 68 12 5 3 4 0 8 595
2022 Human resources 71 11 9 2 2 1 4 235
2022 Financial management 67 12 8 3 5 0 4 230
2022 Procurement 78 13 1 0 4 0 4 65
2022 Real property 69 11 5 2 3 0 9 120
2022 Material management 53 5 9 0 16 12 5 15
2022 Information management 59 24 9 0 2 1 4 50
2022 Information technology 72 13 6 2 2 0 4 265
2022 Internal audit 81 15 0 0 0 0 4 20
2022 Evaluation 64 8 3 4 12 2 7 45
2022 Data sciences 67 23 0 7 2 0 2 40
2022 Policy 68 10 3 3 8 0 7 880
2022 Project management 59 14 8 3 8 0 8 460
2022 Other services to the public 68 18 2 3 5 2 2 160
2022 None of the above 76 8 4 2 3 1 5 435
2020 Client contact centre 69 14 7 1 6 0 3 105
2020 Federal regulators 56 31 6 7 0 0 0 15
2020 Compliance, inspection and enforcement 71 15 0 5 5 2 2 40
2020 Communications or public affairs 68 13 7 2 5 1 4 200
2020 Access to information and privacy 82 5 5 3 0 0 5 40
2020 Security 73 9 6 3 6 1 2 170
2020 Science and technology 77 8 0 2 10 0 3 40
2020 Legal services 73 12 1 1 9 0 3 80
2020 Administration and operations 70 13 6 3 4 0 3 665
2020 Human resources 74 10 5 3 2 0 6 235
2020 Financial management 70 14 7 3 4 0 1 240
2020 Procurement 77 14 3 0 3 0 3 65
2020 Real property 79 10 6 1 3 1 0 105
2020 Material management 52 23 6 0 13 0 5 20
2020 Information management 64 11 9 5 5 2 4 55
2020 Information technology 67 15 6 3 6 1 3 240
2020 Internal audit 78 11 0 0 11 0 0 20
2020 Evaluation 62 7 10 5 14 2 0 45
2020 Data sciences 58 16 9 10 4 0 4 55
2020 Policy 68 10 4 5 11 0 3 935
2020 Project management 63 13 5 5 10 0 4 480
2020 Other services to the public 74 12 4 2 4 1 3 175
2020 None of the above 74 11 4 3 3 1 3 490
2019 Client contact centre 64 18 7 0 2 0 8 75
2019 Federal regulators 56 14 0 12 0 0 18 15
2019 Compliance, inspection and enforcement 78 9 3 3 3 0 3 35
2019 Communications or public affairs 64 8 5 8 8 0 7 175
2019 Access to information and privacy 79 5 6 4 0 0 5 35
2019 Security 74 12 7 3 2 1 1 135
2019 Science and technology 64 8 6 8 9 0 5 40
2019 Legal services 75 9 4 5 4 0 4 80
2019 Administration and operations 72 10 6 4 4 0 4 550
2019 Human resources 81 7 3 2 3 1 3 205
2019 Financial management 77 11 3 2 2 1 4 205
2019 Procurement 80 11 0 1 3 0 4 60
2019 Real property 71 17 3 5 2 2 1 70
2019 Material management 70 9 0 8 0 0 12 10
2019 Information management 73 14 8 2 3 0 0 60
2019 Information technology 72 13 4 3 2 0 5 220
2019 Internal audit 76 9 5 0 0 0 11 20
2019 Evaluation 57 14 2 14 2 2 8 40
2019 Data sciences 93 4 0 4 0 0 0 25
2019 Policy 72 7 4 3 11 0 3 770
2019 Project management 65 10 5 5 10 0 4 375
2019 Other services to the public 76 9 4 1 7 1 3 145
2019 None of the above 79 7 2 3 4 0 4 435

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 22 19 9 3 0 6 45 55 75
2024 Intelligence analysts 37 29 23 4 5 0 4 38 62 45
2024 Federal regulators 33 29 26 5 0 0 6 35 65 15
2024 Compliance, inspection and enforcement 56 18 26 0 0 0 0 56 44 25
2024 Communications or public affairs 40 31 14 5 5 0 5 42 58 135
2024 Access to information and privacy 45 17 28 7 3 0 0 45 55 20
2024 Security 55 23 13 2 2 1 5 58 42 105
2024 Science and technology 25 25 11 28 6 2 3 26 74 30
2024 Legal services 49 25 17 0 2 5 2 52 48 40
2024 Administration and operations 47 27 14 4 3 0 4 49 51 510
2024 Human resources 48 25 10 4 5 1 8 52 48 175
2024 Financial management 43 29 14 5 5 0 5 45 55 140
2024 Procurement 56 27 6 2 3 0 6 60 40 40
2024 Real property 38 38 12 7 2 0 3 39 61 80
2024 Information management 50 23 8 6 6 3 4 54 46 40
2024 Information technology 45 25 13 5 6 1 6 49 51 190
2024 Internal audit 47 26 16 7 0 0 5 49 51 20
2024 Evaluation 51 23 10 12 0 2 2 53 47 35
2024 Data sciences 51 27 2 7 5 0 9 56 44 30
2024 Policy 49 28 12 4 2 0 5 51 49 725
2024 Project management 48 27 13 5 2 1 4 50 50 315
2024 Other services to the public 53 26 12 3 3 1 2 55 45 145
2024 None of the above 57 23 11 3 2 1 3 59 41 365
2022 Client contact centre 57 27 8 3 1 1 3 130
2022 Federal regulators 39 19 28 10 4 0 0 15
2022 Compliance, inspection and enforcement 43 32 17 3 0 0 5 35
2022 Communications or public affairs 47 27 17 3 3 0 4 220
2022 Access to information and privacy 43 22 20 6 0 0 9 30
2022 Security 58 21 12 5 1 1 3 150
2022 Science and technology 44 26 7 8 4 4 7 30
2022 Legal services 53 34 6 1 4 0 1 75
2022 Administration and operations 50 22 14 5 3 1 5 595
2022 Human resources 49 19 22 4 3 1 3 235
2022 Financial management 46 26 14 5 5 0 3 230
2022 Procurement 56 28 8 3 3 2 0 65
2022 Real property 60 24 9 1 3 0 3 120
2022 Material management 52 23 5 20 0 0 0 15
2022 Information management 48 20 15 9 5 0 2 50
2022 Information technology 54 22 12 4 3 1 5 265
2022 Internal audit 42 20 27 4 0 0 7 20
2022 Evaluation 48 25 9 8 8 0 2 45
2022 Data sciences 41 33 18 5 0 2 0 40
2022 Policy 52 26 12 4 2 0 4 880
2022 Project management 49 27 14 4 2 1 4 460
2022 Other services to the public 42 28 15 11 2 2 1 160
2022 None of the above 53 25 11 4 2 1 4 435
2020 Client contact centre 44 29 16 5 5 0 2 105
2020 Federal regulators 38 44 6 0 6 0 6 20
2020 Compliance, inspection and enforcement 43 37 8 10 3 0 0 40
2020 Communications or public affairs 44 26 17 7 3 0 2 200
2020 Access to information and privacy 43 29 18 3 5 0 3 40
2020 Security 45 30 16 5 2 0 1 170
2020 Science and technology 47 26 17 2 5 0 3 40
2020 Legal services 39 31 20 4 3 0 4 80
2020 Administration and operations 43 31 15 5 4 0 1 670
2020 Human resources 48 25 17 4 2 0 5 235
2020 Financial management 49 26 15 6 1 0 2 240
2020 Procurement 54 17 18 5 5 0 2 65
2020 Real property 49 21 21 4 6 0 1 110
2020 Material management 31 34 15 20 0 0 0 20
2020 Information management 45 19 31 2 3 0 0 55
2020 Information technology 44 29 16 5 3 0 2 240
2020 Internal audit 37 48 10 5 0 0 0 20
2020 Evaluation 42 30 23 2 3 0 0 45
2020 Data sciences 30 35 22 6 2 2 4 55
2020 Policy 46 31 13 5 4 0 1 935
2020 Project management 40 31 19 8 2 0 1 480
2020 Other services to the public 43 29 20 4 1 2 1 180
2020 None of the above 44 28 16 6 2 1 3 490
2019 Client contact centre 61 20 10 6 1 0 3 75
2019 Federal regulators 37 33 12 12 6 0 0 15
2019 Compliance, inspection and enforcement 44 30 16 10 0 0 0 35
2019 Communications or public affairs 55 25 12 3 3 0 3 175
2019 Access to information and privacy 50 31 5 5 5 0 3 35
2019 Security 48 26 17 3 4 0 2 135
2019 Science and technology 46 33 16 5 0 0 0 40
2019 Legal services 51 31 8 5 2 0 3 80
2019 Administration and operations 56 28 9 3 2 0 2 550
2019 Human resources 59 21 12 3 1 1 3 205
2019 Financial management 55 24 11 4 2 1 3 200
2019 Procurement 55 28 8 3 0 0 6 60
2019 Real property 53 32 10 3 1 0 1 70
2019 Material management 63 0 16 0 0 0 21 10
2019 Information management 51 28 15 5 0 0 0 60
2019 Information technology 56 23 13 2 4 0 3 220
2019 Internal audit 56 13 21 0 4 0 6 20
2019 Evaluation 44 23 12 10 0 0 10 40
2019 Data sciences 58 30 8 4 0 0 0 20
2019 Policy 59 26 10 3 1 0 1 770
2019 Project management 52 28 13 4 1 0 2 375
2019 Other services to the public 59 23 11 3 1 0 2 150
2019 None of the above 57 26 12 3 1 0 1 440

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 17 41 20 15 0 0 25 35 75
2024 Intelligence analysts 2 19 42 26 12 0 0 20 38 45
2024 Federal regulators 7 38 37 12 7 0 0 45 19 15
2024 Compliance, inspection and enforcement 6 29 27 20 18 0 0 35 38 25
2024 Communications or public affairs 5 24 39 20 11 0 0 30 32 135
2024 Access to information and privacy 20 21 20 30 8 0 0 41 38 20
2024 Security 6 20 32 32 8 0 1 27 41 105
2024 Science and technology 5 12 37 39 7 0 0 18 45 30
2024 Legal services 0 19 44 26 10 0 0 19 36 40
2024 Administration and operations 7 27 43 15 8 0 0 33 24 510
2024 Human resources 11 25 38 18 6 2 0 37 25 175
2024 Financial management 8 26 41 17 8 0 0 34 25 140
2024 Procurement 10 25 44 19 3 0 0 35 21 40
2024 Real property 5 26 37 24 8 0 0 31 32 80
2024 Information management 2 41 41 10 6 0 0 43 16 40
2024 Information technology 8 30 34 16 11 1 0 38 27 190
2024 Internal audit 0 7 66 24 3 0 0 7 27 20
2024 Evaluation 2 24 52 17 5 0 0 26 22 35
2024 Data sciences 3 30 58 7 2 0 0 33 9 30
2024 Policy 4 19 44 23 12 0 0 22 34 730
2024 Project management 3 21 43 22 11 0 0 24 33 315
2024 Other services to the public 6 22 44 18 10 0 0 28 28 145
2024 None of the above 2 23 39 24 10 1 0 26 35 365
2022 Client contact centre 9 24 48 11 7 1 0 34 18 135
2022 Federal regulators 11 19 57 5 8 0 0 30 13 15
2022 Compliance, inspection and enforcement 3 26 48 21 2 0 0 28 23 35
2022 Communications or public affairs 8 21 43 17 10 0 0 30 27 220
2022 Access to information and privacy 6 39 35 14 6 0 0 44 20 30
2022 Security 7 19 38 27 7 1 0 27 35 150
2022 Science and technology 10 21 43 19 7 0 0 31 26 30
2022 Legal services 3 20 48 21 8 0 0 23 30 75
2022 Administration and operations 9 26 41 15 9 0 0 35 24 595
2022 Human resources 9 27 38 17 9 0 0 36 26 235
2022 Financial management 11 29 37 15 7 1 1 41 22 230
2022 Procurement 10 16 55 13 7 0 0 26 20 65
2022 Real property 6 25 39 18 11 1 0 32 29 120
2022 Material management 33 10 44 8 5 0 0 43 13 15
2022 Information management 13 40 30 13 5 0 0 52 18 50
2022 Information technology 13 36 33 11 6 0 0 50 17 265
2022 Internal audit 4 25 59 8 4 0 0 29 12 20
2022 Evaluation 9 26 40 18 7 0 0 35 25 45
2022 Data sciences 7 35 36 8 5 9 0 46 14 40
2022 Policy 2 19 43 25 12 0 0 21 36 880
2022 Project management 2 23 44 21 9 0 1 26 30 460
2022 Other services to the public 5 26 39 24 7 0 0 31 30 160
2022 None of the above 4 20 42 23 11 1 0 24 34 435
2020 Client contact centre 13 29 44 10 4 0 0 42 14 105
2020 Federal regulators 5 28 29 27 11 0 0 33 37 20
2020 Compliance, inspection and enforcement 15 27 41 10 6 0 0 42 16 40
2020 Communications or public affairs 9 28 44 13 7 0 0 36 20 200
2020 Access to information and privacy 14 21 31 28 5 0 0 36 34 40
2020 Security 7 34 43 10 6 0 0 41 16 170
2020 Science and technology 11 29 38 17 5 0 0 40 22 40
2020 Legal services 4 22 50 19 5 0 0 26 24 80
2020 Administration and operations 11 28 40 16 5 0 0 39 21 670
2020 Human resources 10 37 35 14 4 0 0 48 18 230
2020 Financial management 19 33 32 12 3 0 0 52 15 240
2020 Procurement 13 32 34 22 0 0 0 44 22 65
2020 Real property 11 32 32 19 7 0 0 42 25 110
2020 Material management 16 34 28 10 12 0 0 51 22 20
2020 Information management 13 37 45 3 2 0 0 50 5 55
2020 Information technology 13 31 36 13 6 0 0 45 19 240
2020 Internal audit 16 51 16 16 0 0 0 68 16 20
2020 Evaluation 9 35 31 16 9 0 0 44 25 45
2020 Data sciences 4 31 37 22 7 0 0 35 29 55
2020 Policy 5 23 43 22 7 0 0 28 28 935
2020 Project management 4 22 48 19 7 0 0 27 25 480
2020 Other services to the public 7 25 41 20 6 0 0 33 26 180
2020 None of the above 7 24 36 24 9 0 0 31 33 490
2019 Client contact centre 13 34 35 13 5 0 0 48 18 75
2019 Federal regulators 7 18 43 28 4 0 0 25 33 15
2019 Compliance, inspection and enforcement 11 27 40 15 7 0 0 38 22 35
2019 Communications or public affairs 15 30 34 16 5 0 0 45 20 175
2019 Access to information and privacy 18 36 27 19 0 0 0 54 19 35
2019 Security 12 36 39 11 2 0 0 48 13 135
2019 Science and technology 7 24 52 12 4 0 0 32 16 40
2019 Legal services 6 29 45 14 5 0 0 36 19 80
2019 Administration and operations 13 33 34 14 5 0 0 47 20 555
2019 Human resources 12 33 41 11 2 0 1 46 13 205
2019 Financial management 17 34 30 14 5 0 0 52 18 205
2019 Procurement 11 36 37 14 2 0 0 47 16 60
2019 Real property 6 36 33 21 5 0 0 41 26 70
2019 Material management 12 28 25 26 9 0 0 40 35 10
2019 Information management 18 43 32 4 3 0 0 62 7 60
2019 Information technology 17 31 37 9 4 0 1 49 13 220
2019 Internal audit 40 17 30 12 0 0 0 58 12 20
2019 Evaluation 9 26 47 14 5 0 0 34 19 40
2019 Data sciences 16 28 37 19 0 0 0 44 19 25
2019 Policy 7 28 40 19 7 0 0 35 25 775
2019 Project management 7 28 41 18 6 0 0 34 24 380
2019 Other services to the public 9 27 38 20 5 0 0 37 25 150
2019 None of the above 8 24 40 19 7 0 0 33 27 440

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 27 38 14 6 0 0 20 41 75
2024 Intelligence analysts 16 30 38 14 2 0 0 16 46 45
2024 Federal regulators 13 15 16 51 5 0 0 56 28 15
2024 Compliance, inspection and enforcement 23 20 25 18 7 0 7 26 47 25
2024 Communications or public affairs 19 27 38 11 5 0 0 16 46 135
2024 Access to information and privacy 14 24 26 26 4 7 0 32 41 20
2024 Security 21 30 28 12 8 0 1 20 52 105
2024 Science and technology 11 42 25 19 3 0 0 22 53 30
2024 Legal services 13 27 51 6 2 0 0 8 41 40
2024 Administration and operations 13 25 40 16 6 0 0 22 38 510
2024 Human resources 10 25 36 20 9 0 1 29 35 175
2024 Financial management 12 21 39 21 5 1 1 26 34 140
2024 Procurement 23 27 24 17 8 0 0 26 50 40
2024 Real property 15 22 40 22 1 0 0 23 37 80
2024 Information management 7 36 45 8 3 0 0 11 43 40
2024 Information technology 13 26 31 21 7 0 1 29 39 190
2024 Internal audit 13 48 16 19 4 0 0 23 61 20
2024 Evaluation 2 25 49 16 8 0 0 24 27 35
2024 Data sciences 7 32 33 17 13 0 0 29 38 30
2024 Policy 15 29 38 13 5 0 0 18 44 725
2024 Project management 19 29 36 14 3 1 0 16 48 315
2024 Other services to the public 10 27 37 19 7 0 0 26 37 145
2024 None of the above 13 25 44 11 5 1 0 17 39 365
2022 Client contact centre 8 19 43 22 8 0 0 30 27 130
2022 Federal regulators 8 21 31 34 6 0 0 40 29 15
2022 Compliance, inspection and enforcement 0 31 44 18 7 0 0 25 31 35
2022 Communications or public affairs 10 23 42 16 8 0 0 25 33 220
2022 Access to information and privacy 6 30 30 14 20 0 0 34 36 30
2022 Security 15 25 36 16 7 1 2 23 40 150
2022 Science and technology 14 19 37 20 10 0 0 30 33 30
2022 Legal services 6 35 43 14 2 0 0 16 41 75
2022 Administration and operations 12 23 39 16 11 0 1 26 35 595
2022 Human resources 10 20 42 16 11 0 1 27 30 235
2022 Financial management 9 16 37 26 11 1 1 37 25 230
2022 Procurement 4 16 61 8 11 0 0 19 20 65
2022 Real property 13 25 39 18 6 0 0 24 37 120
2022 Material management 17 8 47 4 24 0 0 28 25 15
2022 Information management 5 18 33 34 8 0 2 42 24 50
2022 Information technology 8 18 37 25 12 0 1 37 26 265
2022 Internal audit 6 31 42 8 13 0 0 21 37 20
2022 Evaluation 7 24 35 25 9 0 0 34 31 45
2022 Data sciences 5 12 58 21 4 0 0 25 17 40
2022 Policy 14 28 39 16 3 0 0 19 42 880
2022 Project management 13 25 40 17 5 0 0 21 38 460
2022 Other services to the public 14 22 38 20 6 0 0 26 37 160
2022 None of the above 15 28 37 15 5 1 0 20 43 435
2020 Client contact centre 11 15 38 27 8 0 0 36 26 105
2020 Federal regulators 11 27 41 22 0 0 0 22 37 20
2020 Compliance, inspection and enforcement 19 7 37 29 8 0 0 37 26 40
2020 Communications or public affairs 12 22 41 21 5 0 0 26 34 200
2020 Access to information and privacy 19 35 25 16 5 0 0 22 53 35
2020 Security 11 20 39 22 8 0 0 30 31 170
2020 Science and technology 5 25 37 28 5 0 0 33 29 40
2020 Legal services 13 25 46 10 5 0 0 15 38 80
2020 Administration and operations 12 22 38 20 9 0 0 29 34 670
2020 Human resources 10 22 34 25 8 0 1 33 33 235
2020 Financial management 8 19 39 25 9 0 0 34 27 240
2020 Procurement 11 25 33 19 11 0 2 31 36 65
2020 Real property 13 26 36 22 3 0 0 25 39 110
2020 Material management 18 16 22 40 4 0 0 44 34 20
2020 Information management 9 20 37 24 10 0 0 34 29 55
2020 Information technology 11 22 38 18 11 0 0 29 33 240
2020 Internal audit 5 31 31 21 11 0 0 32 37 20
2020 Evaluation 16 25 30 20 9 0 0 28 41 45
2020 Data sciences 6 34 47 11 2 0 0 13 40 55
2020 Policy 13 27 40 17 2 0 0 20 40 930
2020 Project management 15 25 40 15 4 0 0 19 40 475
2020 Other services to the public 12 26 39 18 5 0 0 23 38 175
2020 None of the above 18 26 35 15 5 0 0 20 45 485
2019 Client contact centre 10 21 43 18 8 0 0 26 30 75
2019 Federal regulators 17 24 22 37 0 0 0 37 41 15
2019 Compliance, inspection and enforcement 13 25 27 21 14 0 0 35 38 35
2019 Communications or public affairs 12 19 37 25 7 0 0 32 31 175
2019 Access to information and privacy 14 21 30 32 3 0 0 35 35 35
2019 Security 9 14 45 22 9 0 2 31 23 135
2019 Science and technology 10 18 42 26 3 0 0 29 29 40
2019 Legal services 12 19 45 17 6 0 0 23 31 80
2019 Administration and operations 11 18 39 23 8 0 0 31 30 555
2019 Human resources 7 19 45 21 8 0 1 28 26 205
2019 Financial management 8 20 39 22 12 0 0 34 27 200
2019 Procurement 8 19 55 14 4 0 0 18 26 60
2019 Real property 16 18 32 25 9 0 0 33 34 70
2019 Material management 27 25 29 9 9 0 0 19 52 10
2019 Information management 8 13 43 27 8 0 0 35 22 55
2019 Information technology 6 20 41 24 8 0 1 32 26 215
2019 Internal audit 0 12 29 34 20 6 0 57 13 20
2019 Evaluation 5 34 34 22 5 0 0 27 39 40
2019 Data sciences 8 18 32 34 8 0 0 42 26 20
2019 Policy 10 23 41 22 4 0 0 26 33 770
2019 Project management 11 22 40 19 8 0 0 27 33 380
2019 Other services to the public 12 22 33 21 12 0 0 33 34 150
2019 None of the above 11 23 41 17 8 0 0 25 34 440
Top of page

Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 23 67 75
2024 Intelligence analysts 17 63 45
2024 Federal regulators 17 47 15
2024 Compliance, inspection and enforcement 13 68 25
2024 Communications or public affairs 23 51 135
2024 Access to information and privacy 36 47 20
2024 Security 21 60 105
2024 Science and technology 49 36 30
2024 Legal services 37 40 40
2024 Administration and operations 24 60 510
2024 Human resources 29 62 175
2024 Financial management 18 68 140
2024 Procurement 20 69 40
2024 Real property 17 67 80
2024 Information management 33 54 40
2024 Information technology 16 66 190
2024 Internal audit 27 48 20
2024 Evaluation 25 52 35
2024 Data sciences 6 72 30
2024 Policy 26 53 730
2024 Project management 26 54 315
2024 Other services to the public 27 47 140
2024 None of the above 26 49 365
2022 Client contact centre 28 55 135
2022 Federal regulators 21 69 15
2022 Compliance, inspection and enforcement 21 54 35
2022 Communications or public affairs 30 51 220
2022 Access to information and privacy 14 60 30
2022 Security 20 59 150
2022 Science and technology 20 53 30
2022 Legal services 27 41 75
2022 Administration and operations 23 59 595
2022 Human resources 23 62 235
2022 Financial management 19 67 230
2022 Procurement 26 67 65
2022 Real property 17 61 120
2022 Material management 8 62 15
2022 Information management 31 56 50
2022 Information technology 16 58 265
2022 Internal audit 35 45 20
2022 Evaluation 25 53 45
2022 Data sciences 11 61 40
2022 Policy 29 46 880
2022 Project management 22 51 460
2022 Other services to the public 31 48 160
2022 None of the above 26 48 435
2020 Client contact centre 30 55 105
2020 Federal regulators 55 28 20
2020 Compliance, inspection and enforcement 36 47 40
2020 Communications or public affairs 35 39 200
2020 Access to information and privacy 26 63 40
2020 Security 31 43 170
2020 Science and technology 33 43 40
2020 Legal services 42 34 80
2020 Administration and operations 32 46 670
2020 Human resources 29 55 235
2020 Financial management 24 59 240
2020 Procurement 37 48 65
2020 Real property 30 46 110
2020 Material management 25 62 20
2020 Information management 25 43 55
2020 Information technology 31 45 240
2020 Internal audit 31 53 20
2020 Evaluation 38 43 45
2020 Data sciences 35 50 55
2020 Policy 38 36 935
2020 Project management 32 41 480
2020 Other services to the public 36 32 175
2020 None of the above 35 38 490

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 33 67 15
2024 Communications or public affairs 35 65 30
2024 Security 29 71 25
2024 Science and technology 17 83 10
2024 Legal services 19 81 15
2024 Administration and operations 35 65 125
2024 Human resources 29 71 45
2024 Financial management 40 60 25
2024 Real property 27 73 15
2024 Information management 63 37 10
2024 Information technology 30 70 30
2024 Policy 36 64 180
2024 Project management 36 64 80
2024 Other services to the public 41 59 35
2024 None of the above 24 76 90
2022 Client contact centre 46 54 35
2022 Communications or public affairs 34 66 65
2022 Security 16 84 30
2022 Legal services 31 69 20
2022 Administration and operations 43 57 135
2022 Human resources 34 66 55
2022 Financial management 27 73 45
2022 Procurement 46 54 15
2022 Real property 17 83 20
2022 Information management 41 59 15
2022 Information technology 53 47 40
2022 Policy 35 65 250
2022 Project management 47 53 105
2022 Other services to the public 36 64 50
2022 None of the above 35 65 115
2020 Client contact centre 35 65 30
2020 Federal regulators 20 80 10
2020 Compliance, inspection and enforcement 54 46 15
2020 Communications or public affairs 46 54 70
2020 Access to information and privacy 30 70 10
2020 Security 25 75 50
2020 Science and technology 41 59 15
2020 Legal services 21 79 35
2020 Administration and operations 38 62 215
2020 Human resources 43 57 70
2020 Financial management 40 60 60
2020 Procurement 41 59 25
2020 Real property 34 66 30
2020 Information management 45 55 15
2020 Information technology 42 58 75
2020 Evaluation 37 63 15
2020 Data sciences 60 40 20
2020 Policy 31 69 355
2020 Project management 32 68 155
2020 Other services to the public 31 69 65
2020 None of the above 32 68 170

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 11 17 9 5 6 21 43 57 75
2024 Intelligence analysts 47 20 8 7 6 0 12 53 47 45
2024 Federal regulators 37 37 5 10 0 0 11 41 59 15
2024 Compliance, inspection and enforcement 41 13 9 7 7 8 15 53 47 25
2024 Communications or public affairs 43 11 13 5 5 3 19 55 45 135
2024 Access to information and privacy 20 15 22 8 4 0 32 29 71 20
2024 Security 44 19 7 2 7 3 18 55 45 105
2024 Science and technology 30 11 10 7 0 26 17 52 48 30
2024 Legal services 30 12 22 3 8 0 26 40 60 40
2024 Administration and operations 42 12 9 4 5 4 23 58 42 510
2024 Human resources 33 16 15 7 6 4 20 43 57 175
2024 Financial management 42 16 11 6 5 3 17 52 48 140
2024 Procurement 41 19 11 4 5 3 18 52 48 40
2024 Real property 49 21 12 4 3 2 9 55 45 80
2024 Information management 45 24 14 1 8 2 6 49 51 40
2024 Information technology 39 18 11 4 3 5 19 51 49 190
2024 Internal audit 52 11 0 0 3 5 29 78 22 20
2024 Evaluation 36 20 12 10 6 0 14 42 58 35
2024 Data sciences 41 22 5 6 0 3 23 55 45 30
2024 Policy 48 14 8 3 2 2 21 63 37 725
2024 Project management 48 14 8 4 6 2 17 60 40 315
2024 Other services to the public 49 18 9 4 5 1 14 58 42 145
2024 None of the above 42 12 12 4 2 5 22 58 42 365
2022 Client contact centre 43 17 7 5 3 4 21 130
2022 Federal regulators 43 10 0 0 16 6 26 15
2022 Compliance, inspection and enforcement 43 10 13 5 5 0 25 35
2022 Communications or public affairs 39 17 11 8 6 4 16 220
2022 Access to information and privacy 44 22 0 8 3 8 15 30
2022 Security 49 17 10 5 5 5 10 150
2022 Science and technology 49 11 7 0 7 8 18 30
2022 Legal services 37 17 12 3 3 8 21 75
2022 Administration and operations 43 15 9 5 5 3 21 595
2022 Human resources 36 15 8 9 5 2 26 235
2022 Financial management 40 15 9 4 5 1 26 230
2022 Procurement 44 13 13 7 3 2 19 65
2022 Real property 44 16 7 6 3 4 19 120
2022 Material management 44 18 4 0 0 0 34 15
2022 Information management 43 13 8 12 5 6 13 50
2022 Information technology 43 10 11 6 4 7 20 265
2022 Internal audit 47 23 11 0 0 0 19 20
2022 Evaluation 39 11 12 8 8 2 20 45
2022 Data sciences 48 15 4 4 0 0 28 40
2022 Policy 51 12 9 3 3 2 19 880
2022 Project management 47 14 10 4 4 2 20 460
2022 Other services to the public 48 15 8 2 6 1 21 160
2022 None of the above 46 14 8 5 4 2 21 435
2020 Client contact centre 33 15 20 6 9 3 15 105
2020 Federal regulators 39 28 17 11 0 0 5 20
2020 Compliance, inspection and enforcement 54 12 15 10 4 2 3 40
2020 Communications or public affairs 37 20 13 8 6 2 13 200
2020 Access to information and privacy 21 16 19 13 11 7 13 35
2020 Security 43 15 19 6 6 4 8 170
2020 Science and technology 49 18 10 5 5 0 13 40
2020 Legal services 44 18 12 4 5 5 13 80
2020 Administration and operations 45 15 13 7 5 1 13 670
2020 Human resources 44 14 13 7 8 2 13 235
2020 Financial management 39 21 11 12 7 2 8 240
2020 Procurement 39 20 14 6 6 3 12 65
2020 Real property 43 18 13 6 7 1 12 110
2020 Material management 53 30 17 0 0 0 0 20
2020 Information management 29 16 15 13 3 4 19 55
2020 Information technology 39 19 18 7 8 2 8 240
2020 Internal audit 41 10 16 5 5 0 22 20
2020 Evaluation 48 9 10 2 11 2 18 45
2020 Data sciences 42 12 18 7 4 2 15 55
2020 Policy 47 17 11 5 5 2 13 930
2020 Project management 48 17 12 7 3 2 11 480
2020 Other services to the public 43 21 10 5 6 1 15 180
2020 None of the above 50 12 11 6 6 1 14 490
2019 Client contact centre 48 9 16 4 14 0 9 75
2019 Federal regulators 47 11 0 19 7 0 16 15
2019 Compliance, inspection and enforcement 45 17 16 9 10 0 3 35
2019 Communications or public affairs 39 11 16 12 10 1 12 175
2019 Access to information and privacy 37 16 16 23 3 0 6 35
2019 Security 43 16 13 4 14 1 10 135
2019 Science and technology 33 13 17 13 2 9 13 40
2019 Legal services 37 20 12 11 9 2 10 80
2019 Administration and operations 44 16 12 9 8 1 10 555
2019 Human resources 32 17 19 9 9 1 13 200
2019 Financial management 35 19 17 14 10 0 5 205
2019 Procurement 48 12 11 13 7 2 7 60
2019 Real property 40 15 20 12 8 0 4 70
2019 Material management 26 35 0 18 0 0 21 10
2019 Information management 40 24 3 17 12 3 1 60
2019 Information technology 35 16 16 11 12 1 10 220
2019 Internal audit 48 9 21 6 0 0 16 20
2019 Evaluation 40 17 7 5 5 2 24 40
2019 Data sciences 25 26 23 15 4 4 4 25
2019 Policy 46 17 14 5 8 1 9 770
2019 Project management 43 16 13 8 9 1 9 380
2019 Other services to the public 44 17 14 8 4 3 10 150
2019 None of the above 47 15 12 7 8 1 10 445

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 13 24 9 46 0 8 15 60 15
2024 Communications or public affairs 6 17 10 8 45 3 12 27 62 30
2024 Security 0 11 18 8 55 7 0 12 68 25
2024 Science and technology 0 56 13 9 22 0 0 56 31 10
2024 Legal services 0 0 11 21 68 0 0 0 89 15
2024 Administration and operations 9 16 14 22 24 2 14 29 55 125
2024 Human resources 6 11 16 15 25 18 9 23 55 45
2024 Financial management 7 14 14 3 49 0 13 23 60 25
2024 Real property 0 5 20 18 37 13 6 7 69 15
2024 Information management 4 9 7 0 73 0 7 14 78 10
2024 Information technology 6 9 10 28 36 2 9 16 72 30
2024 Policy 2 13 12 26 38 2 7 17 70 180
2024 Project management 1 13 17 24 39 1 5 15 67 80
2024 Other services to the public 2 9 19 26 41 0 3 11 69 35
2024 None of the above 1 7 7 36 45 0 4 9 84 90
2022 Client contact centre 18 21 19 12 17 5 8 45 33 35
2022 Communications or public affairs 6 14 7 41 27 2 3 21 71 65
2022 Security 4 12 16 22 39 4 3 18 65 30
2022 Legal services 9 0 28 19 45 0 0 9 63 20
2022 Administration and operations 7 21 10 20 35 2 4 30 59 135
2022 Human resources 5 18 14 26 24 3 9 27 56 55
2022 Financial management 7 14 18 18 39 0 4 21 59 45
2022 Procurement 17 36 6 25 15 0 0 53 41 15
2022 Real property 0 8 6 43 38 0 5 8 86 20
2022 Information management 6 24 10 23 32 0 5 31 58 15
2022 Information technology 12 26 14 13 32 0 4 39 46 40
2022 Policy 1 21 13 21 41 2 2 23 64 250
2022 Project management 3 12 15 24 40 1 5 16 68 105
2022 Other services to the public 3 16 14 19 40 2 5 21 64 50
2022 None of the above 5 11 14 14 46 3 8 18 67 115
2020 Client contact centre 6 13 30 21 24 3 3 20 48 30
2020 Federal regulators 0 30 0 41 20 0 9 33 67 10
2020 Compliance, inspection and enforcement 7 49 7 17 20 0 0 56 37 15
2020 Communications or public affairs 11 22 15 13 31 0 8 36 48 70
2020 Access to information and privacy 0 31 20 30 20 0 0 31 50 10
2020 Security 0 18 17 15 42 2 6 20 62 50
2020 Science and technology 9 23 15 24 22 8 0 35 49 15
2020 Legal services 6 9 15 34 37 0 0 15 70 35
2020 Administration and operations 9 21 21 16 27 0 6 32 46 215
2020 Human resources 10 33 14 19 14 1 8 47 37 70
2020 Financial management 12 18 24 17 23 0 7 32 42 60
2020 Procurement 17 25 4 34 19 0 0 42 54 25
2020 Real property 6 22 19 12 34 3 3 30 50 30
2020 Information management 20 26 21 13 14 0 6 49 29 15
2020 Information technology 13 25 13 23 24 1 0 39 48 75
2020 Evaluation 6 25 13 24 33 0 0 31 57 15
2020 Data sciences 15 20 10 30 25 0 0 35 55 20
2020 Policy 8 15 17 24 34 1 2 23 59 355
2020 Project management 5 14 17 30 29 1 5 19 63 155
2020 Other services to the public 6 14 8 19 45 2 7 22 69 65
2020 None of the above 6 13 11 24 38 2 5 21 67 170

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 0 22 35 43 0 0 0 78 15
2024 Communications or public affairs 3 14 21 22 38 3 0 17 61 30
2024 Security 0 8 22 8 59 3 0 8 69 25
2024 Science and technology 0 61 8 9 22 0 0 61 31 10
2024 Legal services 7 13 5 5 64 0 6 21 74 15
2024 Administration and operations 9 19 12 19 26 1 14 33 53 125
2024 Human resources 1 8 13 13 61 0 4 10 77 45
2024 Financial management 3 8 6 15 67 0 0 11 83 25
2024 Real property 0 21 7 22 42 8 0 23 70 15
2024 Information management 0 9 14 6 71 0 0 9 77 10
2024 Information technology 10 3 19 18 41 0 9 14 65 30
2024 Policy 4 16 8 28 40 1 3 21 71 180
2024 Project management 3 23 13 16 43 2 0 27 59 80
2024 Other services to the public 2 11 20 35 29 0 2 13 66 35
2024 None of the above 1 10 18 27 39 1 3 12 70 90
2022 Client contact centre 18 10 24 16 22 2 8 31 42 35
2022 Communications or public affairs 4 14 8 24 47 2 2 19 74 65
2022 Security 0 17 7 27 49 0 0 17 76 30
2022 Legal services 9 4 14 20 52 0 0 14 73 20
2022 Administration and operations 6 17 15 22 36 3 2 24 60 135
2022 Human resources 7 10 15 37 30 1 0 18 68 55
2022 Financial management 5 13 12 22 46 2 0 18 70 45
2022 Procurement 6 21 12 15 39 0 7 30 57 15
2022 Real property 0 8 19 19 48 6 0 9 71 20
2022 Information management 23 5 12 36 24 0 0 28 60 15
2022 Information technology 11 24 7 14 38 3 2 37 55 40
2022 Policy 3 18 10 22 40 3 4 23 67 250
2022 Project management 5 17 10 22 45 1 2 22 68 105
2022 Other services to the public 2 25 6 16 42 3 7 29 64 50
2022 None of the above 3 14 9 18 49 5 2 18 72 115
2020 Client contact centre 3 22 17 29 26 0 3 25 58 30
2020 Federal regulators 0 21 10 41 19 0 9 23 66 10
2020 Compliance, inspection and enforcement 0 36 13 31 20 0 0 36 51 15
2020 Communications or public affairs 11 16 14 19 39 0 0 27 58 70
2020 Access to information and privacy 0 31 0 30 40 0 0 31 69 10
2020 Security 2 10 17 13 50 2 6 13 69 50
2020 Science and technology 9 23 15 16 30 8 0 35 49 15
2020 Legal services 3 9 12 24 52 0 0 12 76 35
2020 Administration and operations 8 14 20 20 32 1 4 24 55 215
2020 Human resources 12 14 16 25 26 1 5 29 54 70
2020 Financial management 10 11 22 20 31 0 5 23 54 60
2020 Procurement 13 12 9 30 37 0 0 25 67 25
2020 Real property 6 12 6 24 48 3 0 19 75 30
2020 Information management 21 26 14 6 33 0 0 47 39 15
2020 Information technology 8 18 14 24 36 1 0 26 60 75
2020 Evaluation 0 25 12 37 27 0 0 25 63 15
2020 Data sciences 10 15 5 35 35 0 0 25 70 20
2020 Policy 4 15 14 24 40 1 3 20 66 355
2020 Project management 6 10 12 28 41 0 4 16 71 155
2020 Other services to the public 7 12 8 19 51 2 2 19 73 65
2020 None of the above 3 12 8 29 43 2 3 15 76 170
Report a problem on this page
Date modified: