2024 Public Service Employee Survey Results by Theme for Immigration, Refugees and Citizenship Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

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Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 32 40 14 9 6 0 0 72 14 710
2024 Health care practitioners 38 27 11 12 12 0 0 64 24 15
2024 Intelligence analysts 24 39 23 6 8 0 0 63 14 70
2024 Federal regulators 18 37 18 6 14 7 0 59 22 15
2024 Compliance, inspection and enforcement 23 43 12 12 9 0 0 67 21 105
2024 Communications or public affairs 27 43 11 9 9 0 0 70 19 145
2024 Access to information and privacy 38 26 19 8 9 0 1 64 17 115
2024 Security 30 38 19 2 11 0 0 68 13 85
2024 Science and technology 39 39 0 15 7 0 0 78 22 15
2024 Legal services 33 55 8 0 4 0 0 88 4 45
2024 Administration and operations 35 36 13 9 7 0 0 71 16 2050
2024 Human resources 30 40 16 8 5 0 0 71 13 310
2024 Financial management 32 44 10 11 3 0 0 75 14 155
2024 Procurement 16 47 19 11 7 0 0 63 18 15
2024 Real property 25 53 0 8 14 0 0 78 22 10
2024 Material management 59 18 10 12 0 0 0 78 12 10
2024 Information management 36 37 13 11 4 0 0 72 15 125
2024 Information technology 34 33 16 8 9 0 0 67 17 295
2024 Internal audit 49 34 5 5 8 0 0 82 12 20
2024 Evaluation 24 39 22 12 2 0 0 64 14 35
2024 Data sciences 24 35 17 16 7 0 0 59 23 90
2024 Policy 31 41 10 12 7 0 0 71 18 525
2024 Project management 30 36 15 11 8 0 0 66 19 285
2024 Other services to the public 42 32 11 6 8 0 0 74 14 370
2024 None of the above 37 38 11 7 7 1 0 76 13 515
2022 Client contact centre 45 36 11 5 3 0 0 81 8 415
2022 Health care practitioners 35 48 10 0 8 0 0 82 8 10
2022 Federal regulators 46 38 8 4 4 0 0 84 8 20
2022 Compliance, inspection and enforcement 35 48 10 5 2 0 0 83 7 120
2022 Communications or public affairs 27 48 11 6 8 0 0 75 14 120
2022 Access to information and privacy 53 23 15 4 4 0 0 77 8 105
2022 Security 45 34 12 9 0 0 0 79 9 80
2022 Science and technology 37 51 6 0 7 0 0 87 7 15
2022 Legal services 44 38 6 6 7 0 0 82 13 30
2022 Administration and operations 45 35 10 6 4 0 0 80 10 1845
2022 Human resources 53 31 9 6 1 0 0 84 7 270
2022 Financial management 48 35 9 7 2 0 0 83 8 175
2022 Procurement 41 59 0 0 0 0 0 100 0 10
2022 Material management 41 37 15 7 0 0 0 78 7 15
2022 Information management 43 38 5 10 2 2 0 83 12 115
2022 Information technology 47 38 6 6 4 0 0 85 9 260
2022 Internal audit 27 39 22 4 7 0 0 67 11 20
2022 Evaluation 59 22 7 8 3 0 0 81 12 55
2022 Data sciences 41 40 10 3 6 0 0 81 8 70
2022 Policy 36 44 10 6 3 0 0 80 9 420
2022 Project management 41 36 13 6 4 0 0 77 10 295
2022 Other services to the public 49 32 10 5 4 0 0 82 9 310
2022 None of the above 49 32 10 5 4 0 0 81 9 405
2020 Client contact centre 36 39 15 6 4 0 0 75 9 510
2020 Health care practitioners 51 36 14 0 0 0 0 86 0 20
2020 Federal regulators 40 30 9 5 15 0 0 71 20 20
2020 Compliance, inspection and enforcement 33 40 6 8 13 0 0 73 21 80
2020 Communications or public affairs 36 38 10 11 5 0 0 73 16 130
2020 Access to information and privacy 50 28 10 7 6 0 0 77 13 120
2020 Security 45 30 15 8 1 0 0 76 10 75
2020 Science and technology 47 34 13 6 0 0 0 81 6 15
2020 Legal services 36 47 10 5 2 0 0 83 7 40
2020 Administration and operations 41 37 12 6 4 0 0 78 10 1925
2020 Human resources 42 41 9 5 2 0 0 83 7 295
2020 Financial management 48 38 8 3 4 0 0 85 6 170
2020 Procurement 17 56 16 12 0 0 0 72 12 25
2020 Material management 54 22 14 5 5 0 0 76 10 20
2020 Information management 51 30 9 3 6 0 1 82 9 130
2020 Information technology 39 40 13 5 3 0 0 79 8 270
2020 Internal audit 36 46 4 13 0 0 0 82 13 25
2020 Evaluation 49 20 20 7 5 0 0 69 12 40
2020 Data sciences 52 27 10 8 3 0 0 79 11 90
2020 Policy 41 42 8 9 1 0 0 83 10 405
2020 Project management 34 40 14 10 2 0 0 74 13 310
2020 Other services to the public 48 34 9 5 3 0 0 83 8 300
2020 None of the above 47 33 11 7 2 0 0 80 9 485
2019 Client contact centre 36 37 14 6 7 0 0 73 13 455
2019 Health care practitioners 55 29 12 0 5 0 0 83 5 25
2019 Federal regulators 56 34 11 0 0 0 0 89 0 30
2019 Compliance, inspection and enforcement 44 36 7 9 4 0 0 80 13 95
2019 Communications or public affairs 41 39 10 8 2 0 0 80 10 120
2019 Access to information and privacy 46 32 10 9 3 0 0 78 12 125
2019 Security 42 35 15 5 3 0 0 77 8 75
2019 Science and technology 19 55 13 6 6 0 0 74 13 15
2019 Legal services 37 40 16 4 4 0 0 77 7 30
2019 Administration and operations 41 38 10 7 4 0 0 80 10 1760
2019 Human resources 41 39 10 6 4 0 0 80 10 255
2019 Financial management 44 41 6 6 3 0 0 85 9 180
2019 Procurement 42 27 24 0 6 0 0 69 6 20
2019 Material management 54 34 6 6 0 0 0 88 6 20
2019 Information management 43 36 10 8 3 0 0 80 11 135
2019 Information technology 35 43 10 7 5 0 0 78 13 270
2019 Internal audit 53 34 12 0 0 0 0 88 0 25
2019 Evaluation 31 48 7 4 9 0 0 79 13 50
2019 Data sciences 37 44 4 10 6 0 0 81 15 80
2019 Policy 40 41 11 5 3 0 0 81 8 415
2019 Project management 37 43 7 6 6 0 0 80 13 300
2019 Other services to the public 45 30 12 6 7 0 0 75 13 305
2019 None of the above 46 32 12 6 4 0 0 78 10 510

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 31 33 16 11 9 0 0 64 20 710
2024 Health care practitioners 22 53 5 0 20 0 0 76 20 15
2024 Intelligence analysts 34 37 17 5 7 0 0 71 12 70
2024 Federal regulators 35 25 19 6 15 0 0 60 21 15
2024 Compliance, inspection and enforcement 18 39 17 8 18 0 0 57 26 105
2024 Communications or public affairs 33 36 12 13 6 0 0 70 19 145
2024 Access to information and privacy 34 33 10 12 11 1 0 67 23 115
2024 Security 33 25 17 11 14 1 0 58 25 85
2024 Science and technology 42 45 0 0 13 0 0 87 13 15
2024 Legal services 35 47 7 0 11 0 0 82 11 45
2024 Administration and operations 30 33 15 12 10 0 0 64 22 2045
2024 Human resources 36 37 9 11 7 0 0 73 17 310
2024 Financial management 36 38 14 8 3 0 0 74 11 155
2024 Procurement 34 28 25 5 7 0 0 63 12 15
2024 Real property 63 7 8 22 0 0 0 70 22 10
2024 Material management 32 35 10 23 0 0 0 67 23 10
2024 Information management 39 28 12 13 7 1 0 67 20 125
2024 Information technology 36 33 13 6 13 0 0 69 18 295
2024 Internal audit 43 39 10 5 3 0 0 82 8 20
2024 Evaluation 33 43 12 9 2 0 0 77 11 35
2024 Data sciences 35 33 14 12 6 0 0 68 18 90
2024 Policy 36 34 10 12 8 0 0 70 20 525
2024 Project management 29 37 13 12 9 0 0 66 21 285
2024 Other services to the public 31 31 15 11 12 0 0 62 23 370
2024 None of the above 33 34 13 9 10 1 0 68 19 515
2022 Client contact centre 39 34 16 4 6 1 0 74 10 415
2022 Health care practitioners 18 49 8 25 0 0 0 67 25 10
2022 Federal regulators 45 37 9 5 4 0 0 82 9 20
2022 Compliance, inspection and enforcement 35 35 15 6 9 0 1 70 15 120
2022 Communications or public affairs 35 39 7 11 8 0 0 74 19 120
2022 Access to information and privacy 44 31 12 8 5 0 0 75 13 105
2022 Security 38 40 10 4 8 0 0 78 12 80
2022 Science and technology 49 32 13 7 0 0 0 80 7 15
2022 Legal services 32 28 25 9 6 0 0 60 15 30
2022 Administration and operations 40 34 12 8 6 0 0 74 14 1845
2022 Human resources 52 29 11 5 3 0 0 81 8 270
2022 Financial management 47 37 8 6 3 0 0 84 9 175
2022 Procurement 25 66 0 0 8 0 0 92 8 10
2022 Material management 24 48 15 7 6 0 0 72 13 15
2022 Information management 40 34 10 9 6 0 0 74 16 115
2022 Information technology 43 35 7 8 6 1 0 79 14 260
2022 Internal audit 28 48 21 4 0 0 0 76 4 20
2022 Evaluation 49 28 11 9 3 0 0 77 12 55
2022 Data sciences 53 28 11 2 7 0 0 81 8 70
2022 Policy 42 40 6 6 5 0 0 82 11 420
2022 Project management 41 34 12 6 7 0 0 75 13 295
2022 Other services to the public 36 32 14 9 7 2 0 70 16 310
2022 None of the above 41 31 13 9 5 0 0 73 14 405
2020 Client contact centre 34 37 16 8 4 0 0 71 13 510
2020 Health care practitioners 34 46 19 0 0 0 0 81 0 20
2020 Federal regulators 36 25 14 16 10 0 0 60 25 20
2020 Compliance, inspection and enforcement 25 33 15 18 9 0 0 58 27 80
2020 Communications or public affairs 47 32 8 9 4 0 0 79 13 130
2020 Access to information and privacy 52 27 8 8 4 0 0 79 12 120
2020 Security 36 38 14 8 4 0 0 74 12 75
2020 Science and technology 42 22 20 16 0 0 0 64 16 15
2020 Legal services 35 39 12 7 7 0 0 74 14 40
2020 Administration and operations 36 35 13 10 6 0 0 71 16 1920
2020 Human resources 44 38 10 5 3 0 0 82 8 295
2020 Financial management 43 38 12 3 4 0 0 81 6 170
2020 Procurement 33 36 16 8 8 0 0 68 16 25
2020 Material management 36 29 31 0 5 0 0 64 5 20
2020 Information management 52 26 6 7 8 1 0 79 15 130
2020 Information technology 39 36 14 6 4 0 0 76 10 270
2020 Internal audit 52 39 4 4 0 0 0 92 4 25
2020 Evaluation 52 20 20 2 5 0 0 72 7 40
2020 Data sciences 47 27 11 10 4 0 0 74 15 90
2020 Policy 42 39 9 8 3 0 0 80 11 405
2020 Project management 38 35 15 8 4 0 0 72 13 315
2020 Other services to the public 39 34 14 8 6 0 0 73 13 295
2020 None of the above 38 35 12 10 5 0 0 73 15 485
2019 Client contact centre 31 33 19 9 7 0 0 64 16 455
2019 Health care practitioners 59 33 8 0 0 0 0 92 0 25
2019 Federal regulators 48 29 11 7 0 0 4 80 8 30
2019 Compliance, inspection and enforcement 36 37 10 8 8 1 0 74 17 95
2019 Communications or public affairs 52 27 11 7 3 0 0 79 10 120
2019 Access to information and privacy 39 30 13 14 3 0 0 70 17 120
2019 Security 36 32 14 14 4 0 0 68 18 75
2019 Science and technology 26 38 24 6 6 0 0 64 13 15
2019 Legal services 30 34 15 11 11 0 0 64 22 30
2019 Administration and operations 35 34 14 10 6 0 0 69 16 1755
2019 Human resources 41 39 11 5 5 0 0 80 10 255
2019 Financial management 38 43 10 6 3 0 0 81 9 175
2019 Procurement 32 39 24 4 0 0 0 71 4 20
2019 Material management 46 27 16 12 0 0 0 72 12 20
2019 Information management 40 29 13 9 9 0 0 69 18 135
2019 Information technology 33 37 14 11 5 0 0 70 16 270
2019 Internal audit 67 17 8 7 0 0 0 85 7 25
2019 Evaluation 26 29 23 16 5 0 0 56 21 50
2019 Data sciences 38 35 12 7 8 0 0 73 15 80
2019 Policy 43 36 9 8 4 0 0 79 12 415
2019 Project management 39 32 13 7 8 1 0 71 15 300
2019 Other services to the public 33 34 14 9 10 0 0 67 19 305
2019 None of the above 37 31 15 10 7 0 0 68 17 510

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 53 28 12 4 3 0 0 81 7 705
2024 Health care practitioners 41 35 12 0 12 0 0 76 12 15
2024 Intelligence analysts 51 32 8 5 4 0 0 83 9 70
2024 Federal regulators 55 26 19 0 0 0 0 81 0 15
2024 Compliance, inspection and enforcement 39 30 17 7 6 0 0 69 13 105
2024 Communications or public affairs 39 36 15 6 4 0 1 75 10 145
2024 Access to information and privacy 53 24 14 3 6 0 0 77 10 115
2024 Security 45 32 13 4 5 0 1 78 9 85
2024 Science and technology 37 50 0 0 13 0 0 87 13 15
2024 Legal services 51 39 8 0 2 0 0 90 2 45
2024 Administration and operations 51 30 11 5 3 0 0 81 8 2040
2024 Human resources 45 33 13 3 5 0 0 79 8 310
2024 Financial management 48 37 11 3 1 0 0 84 4 155
2024 Procurement 39 42 19 0 0 0 0 81 0 15
2024 Real property 57 27 0 16 0 0 0 84 16 10
2024 Material management 47 40 0 12 0 0 0 88 12 10
2024 Information management 55 29 10 4 1 0 0 84 6 125
2024 Information technology 46 32 11 4 7 0 0 79 11 295
2024 Internal audit 64 19 14 0 3 0 0 83 3 15
2024 Evaluation 41 48 8 0 2 0 0 89 2 35
2024 Data sciences 44 32 10 10 4 0 0 76 14 90
2024 Policy 42 37 12 6 3 0 0 79 9 525
2024 Project management 38 35 16 6 5 0 0 73 11 285
2024 Other services to the public 58 26 9 4 4 0 0 84 8 370
2024 None of the above 53 31 9 4 3 0 0 84 7 510
2022 Client contact centre 58 29 9 2 2 0 0 87 4 415
2022 Health care practitioners 45 39 8 8 0 0 0 84 8 10
2022 Federal regulators 71 29 0 0 0 0 0 100 0 20
2022 Compliance, inspection and enforcement 46 43 9 0 2 0 0 89 2 120
2022 Communications or public affairs 40 40 11 5 3 0 0 81 8 120
2022 Access to information and privacy 68 17 9 4 2 0 0 85 5 105
2022 Security 57 35 5 1 1 0 0 92 2 80
2022 Science and technology 45 43 0 6 7 0 0 87 13 15
2022 Legal services 48 29 21 3 0 0 0 76 3 30
2022 Administration and operations 59 29 7 3 2 0 0 88 5 1845
2022 Human resources 58 29 8 4 0 0 0 87 4 270
2022 Financial management 61 29 7 3 0 1 0 91 3 175
2022 Procurement 52 38 9 0 0 0 0 91 0 10
2022 Material management 59 13 22 7 0 0 0 72 7 15
2022 Information management 54 28 13 4 1 0 0 82 5 115
2022 Information technology 57 32 6 2 1 0 0 90 4 260
2022 Internal audit 49 22 25 0 4 0 0 71 4 20
2022 Evaluation 68 19 6 5 2 0 0 87 7 55
2022 Data sciences 62 30 2 3 2 0 0 92 5 70
2022 Policy 49 34 10 4 2 0 0 83 7 420
2022 Project management 51 34 11 2 2 0 0 85 3 290
2022 Other services to the public 60 30 6 3 2 0 0 90 5 310
2022 None of the above 59 26 9 3 2 0 0 86 5 405
2020 Client contact centre 51 31 15 3 1 0 0 81 4 505
2020 Health care practitioners 66 19 15 0 0 0 0 85 0 20
2020 Federal regulators 55 26 9 0 10 0 0 80 10 20
2020 Compliance, inspection and enforcement 44 37 8 6 4 0 0 81 10 80
2020 Communications or public affairs 52 29 9 9 1 0 0 82 9 130
2020 Access to information and privacy 64 20 11 3 2 0 0 84 5 120
2020 Security 64 22 11 1 1 0 0 86 3 75
2020 Science and technology 64 36 0 0 0 0 0 100 0 15
2020 Legal services 51 37 7 5 0 0 0 88 5 40
2020 Administration and operations 57 29 9 3 2 0 0 86 5 1910
2020 Human resources 55 32 8 4 1 0 0 87 5 295
2020 Financial management 59 33 5 1 2 0 0 92 3 170
2020 Procurement 40 36 12 8 4 0 0 76 12 25
2020 Material management 54 41 5 0 0 0 0 95 0 20
2020 Information management 65 25 7 1 2 0 0 90 3 130
2020 Information technology 58 28 11 2 2 0 0 85 4 270
2020 Internal audit 61 26 4 0 9 0 0 87 9 25
2020 Evaluation 60 25 10 5 0 0 0 85 5 40
2020 Data sciences 65 19 9 6 1 0 0 84 7 85
2020 Policy 50 39 7 3 1 0 0 89 4 405
2020 Project management 50 36 10 3 1 0 0 86 4 310
2020 Other services to the public 61 29 8 2 1 0 0 90 3 295
2020 None of the above 61 27 9 3 1 0 0 87 4 480
2019 Client contact centre 50 34 11 2 3 0 0 83 5 455
2019 Health care practitioners 59 33 4 4 0 0 0 92 4 25
2019 Federal regulators 60 36 4 0 0 0 0 96 0 30
2019 Compliance, inspection and enforcement 52 28 12 5 2 0 0 81 8 90
2019 Communications or public affairs 51 38 9 1 2 0 0 89 3 115
2019 Access to information and privacy 60 23 8 6 3 0 0 83 9 120
2019 Security 67 25 3 5 0 0 0 92 5 75
2019 Science and technology 45 36 13 0 6 0 0 81 6 15
2019 Legal services 47 39 11 0 4 0 0 86 4 30
2019 Administration and operations 58 28 9 3 2 0 0 86 5 1745
2019 Human resources 55 34 8 2 1 0 0 88 4 255
2019 Financial management 54 35 8 1 2 0 0 90 3 175
2019 Procurement 49 22 29 0 0 0 0 71 0 20
2019 Material management 65 35 0 0 0 0 0 100 0 20
2019 Information management 55 34 9 2 1 0 0 89 3 135
2019 Information technology 54 30 10 5 1 0 0 83 7 265
2019 Internal audit 70 22 8 0 0 0 0 92 0 25
2019 Evaluation 58 27 10 4 2 0 0 85 6 50
2019 Data sciences 50 37 10 2 0 0 0 87 2 80
2019 Policy 55 31 9 3 1 0 0 87 4 410
2019 Project management 56 30 8 3 2 0 0 86 6 295
2019 Other services to the public 59 28 7 3 3 0 0 87 6 300
2019 None of the above 61 26 8 3 2 0 0 87 5 510

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 44 33 12 5 4 1 0 78 10 710
2024 Health care practitioners 47 35 11 0 7 0 0 81 7 15
2024 Intelligence analysts 44 34 17 3 1 1 0 79 4 70
2024 Federal regulators 54 19 19 8 0 0 0 73 8 15
2024 Compliance, inspection and enforcement 31 40 13 11 6 0 0 70 17 105
2024 Communications or public affairs 28 47 13 8 4 0 0 75 12 145
2024 Access to information and privacy 50 22 16 5 7 0 0 72 12 115
2024 Security 36 39 13 4 7 1 0 76 10 85
2024 Science and technology 42 36 9 0 13 0 0 78 13 15
2024 Legal services 43 41 11 3 2 0 0 84 5 45
2024 Administration and operations 43 33 12 7 4 0 0 77 11 2050
2024 Human resources 38 37 14 5 5 0 0 76 10 310
2024 Financial management 43 39 13 4 1 0 0 82 5 155
2024 Procurement 28 33 20 11 7 0 0 61 18 15
2024 Real property 61 17 15 0 7 0 0 78 7 10
2024 Material management 59 29 0 12 0 0 0 88 12 10
2024 Information management 49 30 10 6 5 0 0 80 10 125
2024 Information technology 37 35 13 7 8 0 0 72 15 295
2024 Internal audit 49 23 16 10 3 0 0 72 12 20
2024 Evaluation 36 44 13 4 0 2 0 82 5 35
2024 Data sciences 32 36 19 10 4 0 0 68 14 90
2024 Policy 33 41 11 9 5 0 0 74 14 525
2024 Project management 30 38 16 10 6 0 0 68 16 285
2024 Other services to the public 51 30 10 3 6 0 0 81 8 370
2024 None of the above 46 32 11 5 5 1 0 79 9 515
2022 Client contact centre 50 34 10 3 4 0 0 84 6 415
2022 Health care practitioners 47 45 0 0 8 0 0 92 8 10
2022 Federal regulators 54 38 8 0 0 0 0 92 0 20
2022 Compliance, inspection and enforcement 42 42 13 1 1 0 0 84 3 120
2022 Communications or public affairs 38 42 7 9 4 0 0 80 13 120
2022 Access to information and privacy 65 16 13 3 4 0 0 81 6 105
2022 Security 46 39 8 7 0 0 0 85 7 80
2022 Science and technology 39 48 0 6 7 0 0 87 13 15
2022 Legal services 32 39 16 13 0 0 0 71 13 30
2022 Administration and operations 50 33 9 5 2 0 0 83 7 1845
2022 Human resources 52 37 7 3 1 0 0 90 4 270
2022 Financial management 55 33 9 2 1 1 0 88 3 175
2022 Procurement 34 49 18 0 0 0 0 82 0 10
2022 Material management 43 44 6 7 0 0 0 88 7 15
2022 Information management 53 31 9 5 2 0 0 84 7 115
2022 Information technology 52 30 10 5 2 0 0 83 7 260
2022 Internal audit 31 46 12 4 7 0 0 77 10 20
2022 Evaluation 58 24 10 6 2 0 0 82 8 55
2022 Data sciences 44 43 9 2 0 0 2 89 2 70
2022 Policy 41 41 9 6 2 0 0 82 9 420
2022 Project management 42 40 10 4 4 0 0 82 8 295
2022 Other services to the public 52 30 9 5 3 0 0 83 8 310
2022 None of the above 54 32 8 3 2 1 0 86 6 405
2020 Client contact centre 44 39 11 4 2 0 0 82 7 510
2020 Health care practitioners 54 41 5 0 0 0 0 95 0 20
2020 Federal regulators 46 25 10 5 15 0 0 71 19 20
2020 Compliance, inspection and enforcement 38 39 6 10 8 0 0 76 18 80
2020 Communications or public affairs 48 31 12 4 4 1 0 80 8 130
2020 Access to information and privacy 57 24 12 4 2 1 0 82 6 120
2020 Security 58 26 14 1 1 0 0 84 3 75
2020 Science and technology 60 27 12 0 0 0 0 88 0 15
2020 Legal services 46 38 12 2 2 0 0 83 5 40
2020 Administration and operations 48 36 10 4 2 0 0 84 6 1925
2020 Human resources 51 37 8 3 2 0 0 87 5 295
2020 Financial management 53 34 8 2 2 0 0 88 5 170
2020 Procurement 25 48 16 8 4 0 0 72 12 25
2020 Material management 59 36 0 5 0 0 0 95 5 20
2020 Information management 63 23 8 3 3 0 0 86 6 130
2020 Information technology 43 38 12 5 3 0 0 80 8 270
2020 Internal audit 44 38 9 4 5 0 0 82 9 25
2020 Evaluation 50 33 10 7 0 0 0 83 7 40
2020 Data sciences 58 25 8 8 1 0 0 83 9 90
2020 Policy 47 39 7 6 1 0 0 86 7 405
2020 Project management 41 38 10 8 3 0 0 79 11 310
2020 Other services to the public 57 29 8 5 1 0 0 86 6 300
2020 None of the above 53 31 9 6 1 0 0 84 7 485
2019 Client contact centre 43 35 14 4 4 0 0 78 8 455
2019 Health care practitioners 47 44 9 0 0 0 0 91 0 25
2019 Federal regulators 48 29 15 4 4 0 0 78 7 30
2019 Compliance, inspection and enforcement 43 36 9 8 3 0 0 79 12 95
2019 Communications or public affairs 54 33 7 3 2 0 0 87 6 120
2019 Access to information and privacy 52 33 7 5 3 0 0 84 8 125
2019 Security 42 46 8 3 1 0 0 88 4 75
2019 Science and technology 32 49 13 0 6 0 0 81 6 15
2019 Legal services 51 38 4 4 4 0 0 89 7 30
2019 Administration and operations 50 34 9 5 2 0 0 84 7 1765
2019 Human resources 46 37 8 6 3 0 0 83 9 255
2019 Financial management 49 37 8 5 1 0 0 86 6 180
2019 Procurement 38 33 29 0 0 0 0 71 0 20
2019 Material management 54 40 0 6 0 0 0 94 6 20
2019 Information management 48 36 10 2 3 0 0 85 5 140
2019 Information technology 45 33 11 7 4 0 0 78 11 270
2019 Internal audit 61 31 8 0 0 0 0 92 0 25
2019 Evaluation 37 36 19 6 2 0 0 73 8 50
2019 Data sciences 45 36 11 6 2 0 0 81 8 80
2019 Policy 48 36 8 5 2 0 0 84 8 420
2019 Project management 45 34 11 6 5 0 0 78 11 300
2019 Other services to the public 52 31 9 4 4 0 0 83 8 305
2019 None of the above 53 31 10 3 3 0 0 84 5 510

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 38 32 15 8 6 1 0 71 14 710
2024 Health care practitioners 34 40 13 7 5 0 0 74 12 15
2024 Intelligence analysts 36 33 16 7 9 0 0 68 16 70
2024 Federal regulators 47 18 23 0 13 0 0 65 13 15
2024 Compliance, inspection and enforcement 18 31 21 13 16 0 0 49 30 105
2024 Communications or public affairs 33 38 10 11 8 0 0 71 19 145
2024 Access to information and privacy 44 21 18 5 9 3 0 67 14 115
2024 Security 24 36 14 16 8 0 2 61 25 85
2024 Science and technology 29 36 7 13 16 0 0 64 29 15
2024 Legal services 42 27 20 3 8 0 0 68 12 45
2024 Administration and operations 36 31 15 10 7 1 0 68 16 2050
2024 Human resources 40 35 11 6 9 0 0 75 15 310
2024 Financial management 40 32 13 9 4 1 0 73 13 155
2024 Procurement 28 47 0 12 12 0 0 76 24 15
2024 Real property 19 32 26 8 7 8 0 55 17 10
2024 Material management 28 60 12 0 0 0 0 88 0 10
2024 Information management 43 36 9 7 2 4 0 81 9 125
2024 Information technology 34 34 15 7 10 1 0 68 17 295
2024 Internal audit 61 25 12 0 3 0 0 85 3 20
2024 Evaluation 41 32 16 7 5 0 0 73 11 35
2024 Data sciences 29 29 17 14 11 0 0 58 25 90
2024 Policy 27 30 17 15 10 1 0 57 25 525
2024 Project management 29 31 15 15 9 0 0 60 24 285
2024 Other services to the public 40 30 15 8 6 1 0 70 14 370
2024 None of the above 35 30 16 9 8 1 0 66 18 510
2022 Client contact centre 46 31 11 5 4 2 0 79 9 415
2022 Health care practitioners 36 49 7 0 8 0 0 85 8 10
2022 Federal regulators 66 22 8 4 0 0 0 88 4 20
2022 Compliance, inspection and enforcement 44 31 12 8 3 1 0 76 11 120
2022 Communications or public affairs 52 27 9 5 6 0 0 79 12 120
2022 Access to information and privacy 58 20 10 5 7 0 0 79 12 105
2022 Security 52 27 10 10 1 0 0 79 11 80
2022 Science and technology 40 34 0 19 7 0 0 74 26 15
2022 Legal services 37 45 7 12 0 0 0 82 12 30
2022 Administration and operations 48 30 12 7 3 0 0 78 10 1845
2022 Human resources 64 26 6 3 2 0 0 90 5 270
2022 Financial management 58 29 8 4 2 0 0 87 6 175
2022 Procurement 35 41 9 7 8 0 0 76 16 10
2022 Material management 44 28 12 9 6 0 0 72 16 15
2022 Information management 53 26 8 7 4 2 0 80 11 115
2022 Information technology 41 29 16 8 5 1 0 71 13 260
2022 Internal audit 50 20 20 10 0 0 0 70 10 20
2022 Evaluation 52 24 15 5 3 0 0 77 8 55
2022 Data sciences 37 34 17 8 3 1 0 72 11 70
2022 Policy 44 32 12 8 4 0 0 76 12 420
2022 Project management 42 35 9 7 5 1 0 79 12 290
2022 Other services to the public 47 28 13 6 5 1 0 76 11 310
2022 None of the above 50 27 9 8 5 1 1 79 13 405
2020 Client contact centre 46 32 13 6 2 0 0 79 8 510
2020 Health care practitioners 25 69 0 6 0 0 0 94 6 20
2020 Federal regulators 49 21 20 5 4 0 0 70 10 20
2020 Compliance, inspection and enforcement 45 37 5 6 8 0 0 81 14 80
2020 Communications or public affairs 56 21 15 5 2 1 0 78 8 130
2020 Access to information and privacy 63 17 14 1 3 1 0 81 4 120
2020 Security 48 28 18 5 0 0 0 77 5 70
2020 Science and technology 53 34 13 0 0 0 0 87 0 15
2020 Legal services 55 33 12 0 0 0 0 88 0 40
2020 Administration and operations 48 31 13 5 3 0 0 79 8 1915
2020 Human resources 71 19 4 3 2 1 0 91 6 295
2020 Financial management 58 29 7 5 1 0 0 87 5 165
2020 Procurement 60 24 4 4 8 0 0 84 12 25
2020 Material management 54 41 5 0 0 0 0 95 0 20
2020 Information management 59 23 10 5 4 0 0 81 9 130
2020 Information technology 42 34 13 5 4 1 0 77 9 270
2020 Internal audit 57 34 5 0 0 4 0 95 0 25
2020 Evaluation 49 32 15 2 2 0 0 81 5 40
2020 Data sciences 58 26 9 6 1 0 0 84 7 85
2020 Policy 56 31 9 3 1 0 0 87 4 405
2020 Project management 50 29 14 5 3 0 0 79 7 315
2020 Other services to the public 54 24 13 4 5 0 0 78 9 300
2020 None of the above 48 28 12 7 3 1 0 77 10 480
2019 Client contact centre 41 32 16 5 6 0 0 73 11 455
2019 Health care practitioners 61 35 4 0 0 0 0 96 0 25
2019 Federal regulators 45 37 11 4 4 0 0 82 7 30
2019 Compliance, inspection and enforcement 41 38 10 4 6 0 0 79 11 95
2019 Communications or public affairs 68 21 5 4 1 1 0 90 5 120
2019 Access to information and privacy 52 26 12 7 4 0 0 78 11 125
2019 Security 41 29 24 3 3 0 0 70 5 75
2019 Science and technology 57 13 17 7 6 0 0 70 13 15
2019 Legal services 57 40 4 0 0 0 0 96 0 30
2019 Administration and operations 46 30 13 6 3 0 0 77 10 1755
2019 Human resources 59 27 9 2 2 0 0 87 4 255
2019 Financial management 58 32 7 3 0 1 0 90 3 175
2019 Procurement 44 27 13 6 4 4 0 75 11 20
2019 Material management 57 19 12 0 12 0 0 77 12 20
2019 Information management 43 27 15 7 5 2 0 72 12 135
2019 Information technology 44 31 13 7 4 1 0 75 11 270
2019 Internal audit 68 20 12 0 0 0 0 88 0 25
2019 Evaluation 28 36 15 13 4 3 0 66 18 50
2019 Data sciences 42 36 11 7 3 0 1 78 11 80
2019 Policy 56 26 10 6 2 0 0 82 8 415
2019 Project management 45 33 11 6 5 1 0 78 10 300
2019 Other services to the public 46 30 10 5 7 0 0 77 13 305
2019 None of the above 48 28 14 4 4 1 0 77 9 510

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 36 34 16 6 8 0 0 70 14 710
2024 Health care practitioners 34 48 0 6 12 0 0 81 19 15
2024 Intelligence analysts 37 27 13 15 8 0 0 65 23 70
2024 Federal regulators 47 5 27 0 21 0 0 52 21 15
2024 Compliance, inspection and enforcement 16 37 15 12 20 0 0 53 32 105
2024 Communications or public affairs 29 40 6 19 6 0 0 69 25 145
2024 Access to information and privacy 40 30 13 6 10 1 0 70 17 115
2024 Security 26 29 15 18 10 0 1 56 29 85
2024 Science and technology 29 33 10 9 20 0 0 61 29 15
2024 Legal services 31 35 20 6 8 0 0 66 14 45
2024 Administration and operations 34 33 14 11 7 1 0 67 18 2050
2024 Human resources 37 38 10 8 7 0 0 75 15 310
2024 Financial management 38 34 14 10 5 0 0 72 15 155
2024 Procurement 12 63 6 6 12 0 0 76 18 15
2024 Real property 19 49 17 0 16 0 0 68 16 10
2024 Material management 28 37 35 0 0 0 0 65 0 10
2024 Information management 41 35 11 9 3 0 0 76 12 125
2024 Information technology 33 32 14 9 11 1 0 66 19 295
2024 Internal audit 48 32 10 6 3 0 0 80 9 20
2024 Evaluation 42 32 13 5 9 0 0 74 14 35
2024 Data sciences 24 33 19 13 12 0 0 57 25 90
2024 Policy 23 36 16 14 11 0 0 59 25 525
2024 Project management 28 31 16 15 10 0 0 59 25 285
2024 Other services to the public 36 35 11 10 7 1 0 71 18 370
2024 None of the above 36 31 14 9 8 1 0 68 18 515
2022 Client contact centre 44 33 10 5 5 2 0 78 11 415
2022 Health care practitioners 27 36 17 12 8 0 0 63 19 10
2022 Federal regulators 66 22 8 4 0 0 0 88 4 20
2022 Compliance, inspection and enforcement 45 25 14 11 5 0 0 70 16 120
2022 Communications or public affairs 45 29 15 6 4 0 0 75 10 120
2022 Access to information and privacy 55 26 9 4 6 0 0 81 10 105
2022 Security 50 25 14 6 5 0 0 75 11 80
2022 Science and technology 30 25 33 6 7 0 0 55 13 15
2022 Legal services 30 49 9 3 9 0 0 79 12 30
2022 Administration and operations 44 33 11 7 4 0 0 77 11 1845
2022 Human resources 60 31 5 2 1 0 0 92 4 270
2022 Financial management 54 30 6 7 2 1 0 85 9 175
2022 Procurement 35 41 24 0 0 0 0 76 0 10
2022 Material management 38 24 16 16 6 0 0 61 22 15
2022 Information management 51 27 12 4 5 1 0 79 10 115
2022 Information technology 40 33 13 8 5 1 0 74 13 260
2022 Internal audit 50 20 26 4 0 0 0 70 4 20
2022 Evaluation 52 26 7 12 2 0 0 79 14 55
2022 Data sciences 38 35 13 8 5 1 0 74 13 70
2022 Policy 38 38 11 10 4 0 0 76 13 420
2022 Project management 42 38 7 9 5 0 0 80 13 295
2022 Other services to the public 46 28 12 8 5 0 0 74 13 310
2022 None of the above 48 27 11 7 5 1 1 76 12 405
2020 Client contact centre 41 38 12 6 3 0 0 79 9 505
2020 Health care practitioners 41 53 0 6 0 0 0 94 6 20
2020 Federal regulators 50 20 20 5 4 0 0 70 10 20
2020 Compliance, inspection and enforcement 41 37 6 6 10 0 0 78 16 80
2020 Communications or public affairs 54 22 17 4 1 1 0 77 5 130
2020 Access to information and privacy 59 23 13 1 4 0 0 82 5 120
2020 Security 50 25 20 5 0 0 0 75 5 70
2020 Science and technology 53 34 13 0 0 0 0 87 0 15
2020 Legal services 52 39 7 2 0 0 0 91 2 40
2020 Administration and operations 46 32 13 6 3 0 0 78 9 1915
2020 Human resources 66 22 5 4 2 0 0 89 6 295
2020 Financial management 57 32 6 4 1 0 0 89 5 170
2020 Procurement 56 24 12 0 8 0 0 80 8 25
2020 Material management 59 36 5 0 0 0 0 95 0 20
2020 Information management 56 26 9 5 3 1 0 83 8 130
2020 Information technology 41 35 14 4 4 1 0 77 9 270
2020 Internal audit 61 30 5 4 0 0 0 91 4 25
2020 Evaluation 51 30 12 2 5 0 0 81 7 40
2020 Data sciences 54 30 8 7 1 0 0 84 8 85
2020 Policy 53 34 8 4 1 0 0 87 5 405
2020 Project management 49 30 14 5 2 0 0 79 7 310
2020 Other services to the public 53 26 11 6 3 0 0 80 9 300
2020 None of the above 47 30 12 8 3 1 0 77 11 480
2019 Client contact centre 39 34 14 6 6 0 0 74 12 455
2019 Health care practitioners 57 31 7 4 0 0 0 88 4 25
2019 Federal regulators 48 29 15 7 0 0 0 78 7 30
2019 Compliance, inspection and enforcement 42 29 14 5 9 1 0 72 14 95
2019 Communications or public affairs 64 24 6 3 3 0 0 88 7 120
2019 Access to information and privacy 54 26 9 10 1 0 0 80 11 120
2019 Security 41 30 23 3 3 0 0 71 5 75
2019 Science and technology 57 19 12 5 6 0 0 76 12 15
2019 Legal services 51 49 0 0 0 0 0 100 0 25
2019 Administration and operations 44 33 12 7 3 0 0 77 11 1750
2019 Human resources 56 31 8 2 2 0 0 87 4 255
2019 Financial management 54 33 8 3 1 0 0 88 4 180
2019 Procurement 40 27 18 6 4 4 0 70 11 20
2019 Material management 51 32 6 6 6 0 0 82 12 20
2019 Information management 44 31 14 7 3 1 0 75 10 135
2019 Information technology 42 36 9 8 4 0 0 78 12 265
2019 Internal audit 68 24 8 0 0 0 0 92 0 25
2019 Evaluation 27 37 13 18 4 2 0 65 22 50
2019 Data sciences 39 38 13 5 5 0 0 77 9 80
2019 Policy 55 29 9 6 1 0 0 84 7 415
2019 Project management 43 34 11 7 4 1 0 78 11 300
2019 Other services to the public 44 31 11 6 7 1 0 75 13 305
2019 None of the above 45 31 14 5 5 1 0 76 10 505

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 33 25 18 9 9 5 1 61 20 710
2024 Health care practitioners 44 21 15 15 5 0 0 65 20 15
2024 Intelligence analysts 35 22 14 15 10 4 0 59 26 70
2024 Federal regulators 39 20 26 0 7 8 0 64 8 15
2024 Compliance, inspection and enforcement 17 32 20 14 17 1 0 49 31 105
2024 Communications or public affairs 33 26 16 15 8 2 1 60 24 145
2024 Access to information and privacy 39 21 16 8 11 5 0 63 20 115
2024 Security 29 23 17 8 14 6 3 57 24 85
2024 Science and technology 29 18 7 23 13 10 0 52 40 15
2024 Legal services 24 38 20 7 6 4 0 65 14 45
2024 Administration and operations 34 28 15 10 9 4 0 65 20 2050
2024 Human resources 38 22 18 12 7 2 0 62 19 310
2024 Financial management 33 31 16 10 5 5 0 68 16 155
2024 Procurement 14 36 24 20 0 6 0 53 22 15
2024 Real property 8 43 19 16 7 8 0 55 25 10
2024 Material management 25 20 35 8 0 12 0 51 9 10
2024 Information management 40 23 16 13 5 3 1 65 19 125
2024 Information technology 36 22 18 10 11 3 0 60 21 295
2024 Internal audit 37 24 19 10 3 6 0 65 14 20
2024 Evaluation 40 29 19 10 2 0 0 69 12 35
2024 Data sciences 24 27 19 12 13 4 0 53 27 90
2024 Policy 26 29 20 13 9 4 0 57 23 525
2024 Project management 29 23 19 14 11 3 0 54 26 285
2024 Other services to the public 43 22 12 10 11 3 0 67 21 370
2024 None of the above 35 23 17 11 8 5 1 62 20 515
2022 Client contact centre 35 24 18 8 7 6 0 64 16 415
2022 Health care practitioners 45 39 7 0 8 0 0 85 8 10
2022 Federal regulators 40 40 8 4 4 4 0 83 9 20
2022 Compliance, inspection and enforcement 38 22 23 9 5 3 0 62 15 120
2022 Communications or public affairs 43 23 14 7 7 6 0 70 15 120
2022 Access to information and privacy 46 16 16 7 9 6 0 66 18 105
2022 Security 49 15 9 18 4 4 1 68 23 80
2022 Science and technology 39 35 0 13 13 0 0 74 26 15
2022 Legal services 29 28 14 14 9 6 0 61 24 30
2022 Administration and operations 39 26 16 9 6 4 0 67 16 1845
2022 Human resources 55 25 10 4 2 4 0 83 7 270
2022 Financial management 45 24 15 6 1 8 1 76 8 175
2022 Procurement 29 23 16 17 7 8 0 56 26 10
2022 Material management 50 0 28 22 0 0 0 50 22 15
2022 Information management 39 19 22 9 5 4 2 62 15 115
2022 Information technology 34 29 15 10 7 6 0 66 18 260
2022 Internal audit 43 22 22 4 0 10 0 71 5 20
2022 Evaluation 34 24 24 8 6 3 0 60 15 55
2022 Data sciences 37 23 22 10 4 4 0 62 15 70
2022 Policy 37 29 15 9 5 5 0 70 14 420
2022 Project management 41 27 12 12 5 3 0 70 18 295
2022 Other services to the public 40 18 18 11 8 4 0 61 20 310
2022 None of the above 42 24 14 8 8 4 1 69 16 405
2020 Client contact centre 34 23 22 9 8 3 0 59 18 510
2020 Health care practitioners 42 36 16 0 6 0 0 78 6 20
2020 Federal regulators 40 30 21 5 4 0 0 70 10 20
2020 Compliance, inspection and enforcement 37 26 16 5 12 4 0 65 18 80
2020 Communications or public affairs 41 25 17 12 4 1 0 66 16 130
2020 Access to information and privacy 52 24 7 6 7 4 0 80 13 120
2020 Security 43 32 10 9 3 3 0 78 12 75
2020 Science and technology 33 20 14 25 0 7 0 57 27 15
2020 Legal services 51 30 7 5 2 5 0 85 7 40
2020 Administration and operations 43 26 15 8 5 2 0 70 14 1925
2020 Human resources 57 24 9 6 3 2 0 82 9 295
2020 Financial management 55 24 15 2 1 4 0 82 3 170
2020 Procurement 48 25 12 8 8 0 0 72 16 25
2020 Material management 51 31 13 0 0 5 0 86 0 20
2020 Information management 51 23 13 3 6 3 0 77 10 130
2020 Information technology 41 24 17 7 7 4 0 68 15 270
2020 Internal audit 36 30 22 9 0 4 0 68 9 25
2020 Evaluation 48 20 8 12 9 2 0 70 22 40
2020 Data sciences 48 20 19 8 1 4 0 71 9 90
2020 Policy 46 30 13 4 2 3 0 79 7 405
2020 Project management 44 20 18 11 4 3 0 66 16 315
2020 Other services to the public 47 21 17 6 6 3 0 70 12 300
2020 None of the above 42 24 18 7 6 3 0 68 13 485
2019 Client contact centre 30 22 22 11 12 3 0 54 23 455
2019 Health care practitioners 49 23 20 0 0 7 0 78 0 25
2019 Federal regulators 52 26 7 8 4 4 0 80 12 30
2019 Compliance, inspection and enforcement 43 25 14 7 11 0 0 68 17 90
2019 Communications or public affairs 57 19 13 7 3 2 0 77 10 120
2019 Access to information and privacy 40 26 15 8 7 4 0 69 16 125
2019 Security 33 17 21 16 7 5 1 53 25 75
2019 Science and technology 39 24 11 13 0 14 0 73 15 15
2019 Legal services 50 36 14 0 0 0 0 86 0 30
2019 Administration and operations 40 24 16 9 7 3 0 67 17 1760
2019 Human resources 51 25 14 6 4 1 0 77 9 255
2019 Financial management 48 26 15 7 2 2 0 76 9 180
2019 Procurement 38 13 22 4 11 4 6 58 17 20
2019 Material management 34 22 21 18 6 0 0 56 23 20
2019 Information management 39 21 16 11 8 4 1 63 21 140
2019 Information technology 37 28 17 12 5 1 1 66 17 270
2019 Internal audit 52 31 4 8 4 0 0 83 12 25
2019 Evaluation 24 25 12 23 9 6 0 52 34 50
2019 Data sciences 38 31 12 8 10 1 0 70 18 80
2019 Policy 49 22 14 9 4 2 0 73 13 420
2019 Project management 40 25 16 8 7 4 1 68 15 300
2019 Other services to the public 40 22 15 9 10 3 1 65 20 305
2019 None of the above 42 24 17 8 6 3 1 68 15 510
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 36 22 15 5 4 2 16 71 10 705
2024 Health care practitioners 39 23 26 7 5 0 0 62 12 15
2024 Intelligence analysts 35 35 16 4 4 0 6 75 8 70
2024 Federal regulators 43 11 27 7 0 0 12 62 8 15
2024 Compliance, inspection and enforcement 36 28 13 7 8 2 6 70 16 105
2024 Communications or public affairs 59 19 10 4 4 1 3 81 8 145
2024 Access to information and privacy 38 18 17 3 6 1 18 68 11 115
2024 Security 41 22 24 4 3 2 4 67 8 85
2024 Science and technology 30 48 9 6 7 0 0 78 13 15
2024 Legal services 48 24 5 0 5 2 15 88 6 45
2024 Administration and operations 37 26 16 6 5 1 8 70 12 2050
2024 Human resources 51 30 7 4 4 1 3 84 9 310
2024 Financial management 52 23 14 1 2 1 7 80 4 155
2024 Procurement 56 38 6 0 0 0 0 94 0 15
2024 Real property 60 32 8 0 0 0 0 92 0 10
2024 Material management 29 51 0 0 0 8 12 100 0 10
2024 Information management 43 20 18 8 2 2 6 69 11 125
2024 Information technology 47 29 10 3 4 2 5 82 7 295
2024 Internal audit 75 12 5 3 0 0 5 92 3 20
2024 Evaluation 26 40 14 5 8 0 8 71 14 35
2024 Data sciences 58 20 12 2 2 0 5 83 5 90
2024 Policy 66 23 4 3 4 0 1 90 7 525
2024 Project management 53 24 13 4 4 0 2 78 8 285
2024 Other services to the public 36 20 18 6 8 2 9 63 16 370
2024 None of the above 35 26 14 5 6 3 11 71 13 510
2022 Client contact centre 33 25 14 4 3 4 16 73 9 415
2022 Health care practitioners 26 46 29 0 0 0 0 71 0 10
2022 Federal regulators 37 26 28 5 4 0 0 63 9 20
2022 Compliance, inspection and enforcement 39 31 13 6 2 1 8 77 9 120
2022 Communications or public affairs 51 27 10 5 3 3 1 82 7 120
2022 Access to information and privacy 37 19 17 4 3 3 17 70 9 105
2022 Security 53 17 14 4 1 3 9 79 6 80
2022 Science and technology 46 38 0 10 0 0 7 89 11 15
2022 Legal services 30 34 18 9 0 5 4 71 10 30
2022 Administration and operations 43 25 14 4 3 2 7 76 9 1845
2022 Human resources 55 27 8 3 3 1 4 85 6 270
2022 Financial management 54 19 12 2 4 2 8 81 6 175
2022 Procurement 57 24 0 0 8 11 0 91 9 10
2022 Material management 58 29 6 0 7 0 0 87 7 15
2022 Information management 37 20 24 4 4 1 10 65 8 115
2022 Information technology 52 29 10 3 2 0 5 85 4 260
2022 Internal audit 38 20 31 0 0 5 6 65 0 20
2022 Evaluation 41 25 12 8 0 3 10 76 10 55
2022 Data sciences 54 18 17 7 1 0 2 74 8 70
2022 Policy 69 19 7 3 1 0 1 89 4 420
2022 Project management 57 22 9 4 3 2 4 84 7 295
2022 Other services to the public 34 26 16 7 2 3 12 71 11 310
2022 None of the above 39 22 19 3 4 1 12 70 9 405
2020 Client contact centre 38 21 18 5 3 2 13 69 10 510
2020 Health care practitioners 59 31 5 0 0 0 6 95 0 20
2020 Federal regulators 44 15 25 0 5 0 11 66 6 20
2020 Compliance, inspection and enforcement 46 19 20 9 5 1 0 66 14 80
2020 Communications or public affairs 57 26 7 6 2 0 1 85 8 130
2020 Access to information and privacy 38 28 16 5 2 1 10 74 7 120
2020 Security 43 32 13 6 1 0 5 79 7 70
2020 Science and technology 65 21 6 0 0 0 9 94 0 15
2020 Legal services 44 31 12 2 2 0 8 82 5 40
2020 Administration and operations 43 26 16 5 3 2 5 74 9 1920
2020 Human resources 57 24 11 2 2 1 3 84 5 295
2020 Financial management 62 26 6 2 1 1 1 91 3 170
2020 Procurement 48 20 24 0 0 5 4 74 0 25
2020 Material management 53 29 4 5 0 0 9 90 6 20
2020 Information management 52 21 16 2 6 1 2 75 8 130
2020 Information technology 52 25 13 3 4 2 1 79 7 270
2020 Internal audit 54 25 13 4 0 0 4 82 5 25
2020 Evaluation 53 18 15 7 5 0 3 72 12 40
2020 Data sciences 65 16 6 5 0 1 7 89 5 85
2020 Policy 65 25 6 2 1 0 1 91 3 405
2020 Project management 57 23 12 3 2 0 2 82 5 310
2020 Other services to the public 37 27 17 6 2 3 9 71 9 300
2020 None of the above 44 23 16 5 3 2 7 73 9 485
2019 Client contact centre 43 21 17 5 3 2 8 71 10 455
2019 Health care practitioners 53 16 11 0 0 0 19 86 0 25
2019 Federal regulators 44 30 11 15 0 0 0 74 15 30
2019 Compliance, inspection and enforcement 37 27 19 7 4 0 7 68 11 95
2019 Communications or public affairs 66 20 9 2 2 1 1 88 3 120
2019 Access to information and privacy 37 31 13 4 4 2 10 77 9 125
2019 Security 50 23 13 8 3 0 3 75 11 75
2019 Science and technology 25 43 7 0 19 0 7 73 20 15
2019 Legal services 45 29 11 15 0 0 0 74 15 30
2019 Administration and operations 45 24 16 5 4 1 5 74 9 1765
2019 Human resources 57 24 12 3 1 0 3 84 4 255
2019 Financial management 59 23 8 5 1 1 3 86 6 180
2019 Procurement 55 29 10 0 0 0 6 89 0 20
2019 Material management 57 26 6 0 0 6 6 93 0 20
2019 Information management 46 20 17 5 2 2 7 74 8 140
2019 Information technology 53 23 15 4 2 1 3 79 5 270
2019 Internal audit 60 20 16 0 0 0 4 83 0 25
2019 Evaluation 38 21 22 8 5 0 6 63 14 50
2019 Data sciences 50 26 9 5 3 2 5 81 9 80
2019 Policy 63 24 8 3 1 0 1 87 4 420
2019 Project management 57 22 13 5 2 1 1 81 6 300
2019 Other services to the public 40 22 22 3 7 3 4 66 10 305
2019 None of the above 41 23 19 3 5 1 7 70 9 510

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 58 29 6 3 3 1 1 88 6 705
2024 Health care practitioners 48 30 0 16 6 0 0 79 21 15
2024 Intelligence analysts 49 28 10 8 3 0 1 78 12 70
2024 Federal regulators 55 16 8 13 7 0 0 72 20 15
2024 Compliance, inspection and enforcement 33 40 10 9 7 1 0 75 16 105
2024 Communications or public affairs 52 28 8 7 4 0 1 81 11 145
2024 Access to information and privacy 52 28 9 5 4 0 1 81 9 115
2024 Security 49 32 11 4 4 0 0 80 9 85
2024 Science and technology 42 31 0 21 6 0 0 73 27 15
2024 Legal services 49 33 11 0 3 2 3 86 3 45
2024 Administration and operations 48 29 9 7 5 1 1 79 12 2045
2024 Human resources 55 31 5 7 2 0 0 86 9 310
2024 Financial management 56 27 5 8 4 0 1 83 12 155
2024 Procurement 42 58 0 0 0 0 0 100 0 15
2024 Real property 52 33 15 0 0 0 0 85 0 10
2024 Material management 37 52 0 11 0 0 0 89 11 10
2024 Information management 49 33 5 9 2 2 1 84 11 125
2024 Information technology 47 31 11 5 5 0 1 79 10 295
2024 Internal audit 60 22 13 5 0 0 0 82 5 20
2024 Evaluation 42 49 0 2 5 2 0 93 7 35
2024 Data sciences 47 35 6 6 3 1 1 84 10 90
2024 Policy 56 28 5 5 5 1 1 85 11 520
2024 Project management 50 28 11 5 5 1 1 79 10 285
2024 Other services to the public 53 26 11 4 5 0 1 80 9 370
2024 None of the above 52 24 10 5 5 2 2 79 11 515
2022 Client contact centre 55 28 9 3 3 1 2 85 6 415
2022 Health care practitioners 26 44 18 12 0 0 0 70 12 10
2022 Federal regulators 54 21 12 5 0 5 4 82 5 20
2022 Compliance, inspection and enforcement 50 24 10 8 8 0 1 74 16 120
2022 Communications or public affairs 52 35 5 6 2 1 0 87 8 120
2022 Access to information and privacy 50 30 8 4 6 0 2 82 11 105
2022 Security 50 28 5 11 5 0 1 79 16 80
2022 Science and technology 30 40 14 0 16 0 0 70 16 15
2022 Legal services 40 38 8 3 6 5 0 82 10 30
2022 Administration and operations 51 30 8 5 3 1 1 83 9 1840
2022 Human resources 57 30 5 5 2 0 1 88 7 270
2022 Financial management 60 31 3 3 2 0 1 91 6 175
2022 Procurement 30 53 0 0 8 0 8 91 9 10
2022 Material management 74 20 6 0 0 0 0 94 0 15
2022 Information management 55 22 13 4 4 1 2 79 8 115
2022 Information technology 52 28 12 5 2 0 0 81 7 260
2022 Internal audit 54 14 15 9 4 0 4 71 13 20
2022 Evaluation 66 22 7 0 5 0 0 88 5 55
2022 Data sciences 53 25 9 5 9 0 0 77 14 70
2022 Policy 59 27 6 4 3 0 1 87 7 420
2022 Project management 48 32 10 5 4 1 1 81 9 295
2022 Other services to the public 47 33 9 6 4 1 1 81 10 310
2022 None of the above 51 31 8 4 3 1 2 84 8 405
2020 Client contact centre 55 27 11 4 3 0 1 82 7 510
2020 Health care practitioners 44 30 26 0 0 0 0 74 0 20
2020 Federal regulators 45 24 10 10 10 0 0 69 21 20
2020 Compliance, inspection and enforcement 40 30 11 9 5 5 0 74 14 80
2020 Communications or public affairs 56 26 7 7 4 0 0 83 11 130
2020 Access to information and privacy 56 25 6 6 4 2 1 83 10 120
2020 Security 54 21 12 9 3 0 1 75 12 75
2020 Science and technology 74 13 13 0 0 0 0 87 0 15
2020 Legal services 47 33 7 10 2 0 0 80 12 40
2020 Administration and operations 49 30 10 6 4 1 1 80 10 1925
2020 Human resources 55 30 8 3 2 0 2 86 5 295
2020 Financial management 56 31 5 6 1 0 1 88 7 170
2020 Procurement 52 32 12 4 0 0 0 84 4 25
2020 Material management 53 26 5 10 5 0 0 80 15 20
2020 Information management 59 22 9 4 4 1 0 82 8 130
2020 Information technology 50 27 13 5 4 0 1 78 9 270
2020 Internal audit 70 22 8 0 0 0 0 92 0 25
2020 Evaluation 49 31 10 3 7 0 0 80 9 40
2020 Data sciences 62 23 5 8 0 1 1 86 8 85
2020 Policy 53 31 6 5 3 1 0 85 8 405
2020 Project management 56 28 8 4 3 1 0 85 7 315
2020 Other services to the public 50 25 13 6 5 1 1 76 11 300
2020 None of the above 51 24 10 7 7 0 1 76 14 485
2019 Client contact centre 56 28 9 4 2 1 0 85 6 455
2019 Health care practitioners 53 32 12 0 0 0 4 88 0 25
2019 Federal regulators 42 36 15 4 0 0 4 80 4 30
2019 Compliance, inspection and enforcement 44 33 10 7 5 1 0 77 13 95
2019 Communications or public affairs 59 27 8 4 2 0 0 87 6 120
2019 Access to information and privacy 49 28 12 8 3 0 0 77 11 125
2019 Security 47 21 11 11 8 1 0 70 19 75
2019 Science and technology 26 31 17 7 19 0 0 57 26 15
2019 Legal services 28 51 7 11 2 0 0 79 14 30
2019 Administration and operations 50 30 10 6 3 1 0 81 9 1755
2019 Human resources 54 27 8 7 3 0 0 82 10 255
2019 Financial management 53 32 8 4 2 1 0 86 6 175
2019 Procurement 55 39 6 0 0 0 0 94 0 20
2019 Material management 62 26 12 0 0 0 0 88 0 20
2019 Information management 52 31 8 3 3 3 0 85 6 135
2019 Information technology 47 28 11 8 4 1 0 77 12 265
2019 Internal audit 68 20 8 4 0 0 0 88 4 25
2019 Evaluation 44 25 10 13 7 0 0 70 21 50
2019 Data sciences 49 32 9 3 3 1 2 84 7 80
2019 Policy 50 33 7 7 4 0 0 82 11 415
2019 Project management 52 24 11 7 4 1 1 78 11 300
2019 Other services to the public 51 30 8 6 4 0 1 81 10 305
2019 None of the above 50 26 13 6 3 0 1 77 10 510

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 58 27 7 4 4 0 0 85 8 705
2024 Health care practitioners 51 29 7 0 12 0 0 80 12 15
2024 Intelligence analysts 50 31 10 4 4 1 0 82 9 70
2024 Federal regulators 51 28 15 6 0 0 0 79 6 15
2024 Compliance, inspection and enforcement 40 33 13 6 9 0 0 73 14 105
2024 Communications or public affairs 55 29 5 3 8 0 0 84 10 145
2024 Access to information and privacy 58 27 4 7 3 0 0 85 11 115
2024 Security 55 25 7 7 6 0 1 81 12 85
2024 Science and technology 47 31 14 0 7 0 0 79 7 15
2024 Legal services 54 29 6 5 3 3 0 86 7 45
2024 Administration and operations 54 26 9 6 5 0 0 80 11 2050
2024 Human resources 59 26 9 4 3 0 0 85 7 310
2024 Financial management 59 24 9 1 6 0 0 83 7 155
2024 Procurement 55 28 18 0 0 0 0 82 0 15
2024 Real property 42 34 14 9 0 0 0 77 9 10
2024 Material management 59 29 12 0 0 0 0 88 0 10
2024 Information management 60 24 7 7 2 0 0 83 9 125
2024 Information technology 60 21 7 7 6 0 0 80 13 295
2024 Internal audit 64 27 0 8 0 0 0 92 8 20
2024 Evaluation 57 26 8 2 5 2 0 85 7 35
2024 Data sciences 53 31 8 4 2 1 0 85 7 90
2024 Policy 60 20 7 7 5 1 0 81 12 525
2024 Project management 56 25 7 5 7 0 0 81 12 285
2024 Other services to the public 55 24 8 6 5 0 1 81 11 370
2024 None of the above 57 24 9 4 5 1 0 82 9 510
2022 Client contact centre 61 25 7 3 3 0 1 86 7 415
2022 Health care practitioners 26 48 8 0 17 0 0 74 17 10
2022 Federal regulators 58 28 5 5 4 0 0 86 9 20
2022 Compliance, inspection and enforcement 53 26 10 7 4 0 0 80 10 120
2022 Communications or public affairs 61 27 6 2 5 0 1 88 6 120
2022 Access to information and privacy 57 23 9 4 5 1 1 81 10 105
2022 Security 61 23 9 4 3 0 0 84 7 80
2022 Science and technology 86 8 7 0 0 0 0 93 0 15
2022 Legal services 38 25 20 0 6 10 0 71 7 30
2022 Administration and operations 58 24 9 5 4 0 0 83 9 1845
2022 Human resources 67 22 6 4 1 0 0 89 5 270
2022 Financial management 64 23 8 2 3 0 0 87 5 175
2022 Procurement 65 27 0 0 8 0 0 92 8 10
2022 Material management 68 26 0 7 0 0 0 93 7 15
2022 Information management 62 19 8 5 5 0 1 82 10 115
2022 Information technology 62 24 8 5 1 0 0 86 6 260
2022 Internal audit 51 29 16 0 4 0 0 80 4 20
2022 Evaluation 72 21 4 1 2 0 0 92 3 50
2022 Data sciences 62 18 9 2 6 0 2 82 8 70
2022 Policy 59 27 6 5 4 0 0 85 9 420
2022 Project management 57 25 9 4 4 1 0 83 8 290
2022 Other services to the public 56 27 7 6 3 0 0 84 9 310
2022 None of the above 58 23 10 3 5 0 1 82 8 405
2020 Client contact centre 56 27 10 4 3 0 1 83 7 510
2020 Health care practitioners 59 36 0 5 0 0 0 95 5 20
2020 Federal regulators 45 15 20 0 20 0 0 60 20 20
2020 Compliance, inspection and enforcement 45 30 10 9 6 0 0 75 15 80
2020 Communications or public affairs 60 16 8 9 5 1 1 77 15 130
2020 Access to information and privacy 56 21 9 6 4 2 2 80 10 120
2020 Security 59 25 5 10 1 0 0 84 11 75
2020 Science and technology 53 20 20 6 0 0 0 74 6 15
2020 Legal services 52 19 14 8 7 0 0 71 15 40
2020 Administration and operations 55 26 10 5 3 1 0 82 9 1930
2020 Human resources 70 20 4 2 2 0 1 91 4 295
2020 Financial management 63 27 7 1 3 0 0 90 3 170
2020 Procurement 52 32 8 8 0 0 0 84 8 25
2020 Material management 58 37 0 0 5 0 0 95 5 20
2020 Information management 66 20 5 3 6 0 0 86 9 130
2020 Information technology 60 25 8 3 4 0 0 85 7 270
2020 Internal audit 57 34 4 4 0 0 0 91 4 25
2020 Evaluation 61 12 22 2 2 0 0 73 5 40
2020 Data sciences 64 24 9 3 0 0 0 88 3 90
2020 Policy 55 28 7 6 3 0 0 84 9 405
2020 Project management 60 25 8 5 2 0 0 85 7 310
2020 Other services to the public 56 27 10 4 2 1 1 84 6 300
2020 None of the above 56 23 9 5 5 0 1 80 11 480
2019 Client contact centre 56 27 9 5 2 0 0 84 7 455
2019 Health care practitioners 53 31 8 0 0 4 4 91 0 25
2019 Federal regulators 44 40 11 4 0 0 0 85 4 30
2019 Compliance, inspection and enforcement 48 26 14 7 5 0 0 74 13 95
2019 Communications or public affairs 66 21 5 3 3 0 1 88 7 120
2019 Access to information and privacy 56 24 9 9 1 1 0 81 10 125
2019 Security 48 26 14 5 7 0 0 74 12 75
2019 Science and technology 40 24 5 12 19 0 0 64 31 15
2019 Legal services 45 31 13 4 7 0 0 76 11 30
2019 Administration and operations 54 27 10 5 3 0 0 82 9 1765
2019 Human resources 65 22 6 4 3 0 0 88 7 255
2019 Financial management 59 25 7 5 3 1 0 85 8 180
2019 Procurement 63 24 13 0 0 0 0 87 0 20
2019 Material management 72 10 12 6 0 0 0 82 6 20
2019 Information management 58 26 9 4 4 0 0 84 8 140
2019 Information technology 58 25 9 5 3 1 0 83 8 265
2019 Internal audit 65 20 12 4 0 0 0 84 4 25
2019 Evaluation 44 36 6 8 5 0 0 81 13 50
2019 Data sciences 53 32 3 8 2 0 1 86 11 80
2019 Policy 55 28 7 7 2 0 0 84 9 420
2019 Project management 55 24 10 7 3 1 0 80 10 300
2019 Other services to the public 56 26 8 6 4 1 0 83 10 305
2019 None of the above 55 25 12 4 4 0 0 80 8 510

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 31 25 17 5 4 15 2 68 12 710
2024 Health care practitioners 43 19 7 7 5 17 0 76 15 15
2024 Intelligence analysts 33 22 12 4 17 11 1 62 24 70
2024 Federal regulators 37 19 27 17 0 0 0 56 17 15
2024 Compliance, inspection and enforcement 14 33 12 11 19 11 0 52 34 105
2024 Communications or public affairs 36 27 15 11 4 8 0 68 16 145
2024 Access to information and privacy 41 21 12 6 9 10 1 70 16 115
2024 Security 25 30 16 10 12 7 0 59 24 85
2024 Science and technology 37 17 18 7 13 9 0 59 22 15
2024 Legal services 25 27 15 9 6 18 0 63 18 45
2024 Administration and operations 32 27 15 8 9 8 0 64 19 2050
2024 Human resources 32 30 14 7 6 10 1 69 15 310
2024 Financial management 24 36 9 10 7 11 3 70 19 155
2024 Procurement 30 22 12 12 17 0 7 57 31 15
2024 Real property 20 8 9 17 31 15 0 33 57 10
2024 Material management 46 31 12 11 0 0 0 77 11 10
2024 Information management 45 22 13 5 1 14 1 78 7 125
2024 Information technology 30 26 15 9 8 12 0 64 19 295
2024 Internal audit 22 54 5 14 0 5 0 80 15 20
2024 Evaluation 31 18 26 2 7 13 2 58 11 35
2024 Data sciences 33 22 15 9 12 9 0 60 23 90
2024 Policy 26 27 16 16 10 5 0 56 28 525
2024 Project management 32 28 16 12 9 5 0 62 21 285
2024 Other services to the public 37 24 17 5 7 8 1 68 14 370
2024 None of the above 31 26 15 8 9 11 1 64 19 515
2022 Client contact centre 36 23 13 4 4 18 2 74 10 415
2022 Health care practitioners 37 26 0 17 12 8 0 68 32 10
2022 Federal regulators 48 30 4 0 0 17 0 95 0 20
2022 Compliance, inspection and enforcement 33 23 11 10 6 17 0 67 19 120
2022 Communications or public affairs 32 32 13 4 6 12 0 73 12 120
2022 Access to information and privacy 51 18 14 3 5 9 0 76 9 105
2022 Security 40 23 20 6 4 7 0 67 11 80
2022 Science and technology 16 15 16 23 12 17 0 38 43 15
2022 Legal services 31 31 15 0 6 17 0 75 7 30
2022 Administration and operations 40 27 13 6 4 10 0 75 11 1845
2022 Human resources 44 37 8 1 2 7 1 88 4 270
2022 Financial management 46 35 10 3 2 5 0 85 5 175
2022 Procurement 17 24 15 7 0 37 0 64 12 10
2022 Material management 30 48 16 6 0 0 0 78 6 15
2022 Information management 44 24 10 5 5 10 2 77 12 115
2022 Information technology 33 28 16 5 6 11 0 69 13 260
2022 Internal audit 38 23 12 0 10 17 0 74 12 20
2022 Evaluation 38 24 10 11 3 13 0 72 16 55
2022 Data sciences 42 26 8 12 2 11 0 76 15 70
2022 Policy 31 35 10 11 7 6 0 70 19 420
2022 Project management 40 28 12 7 5 7 0 73 13 295
2022 Other services to the public 39 24 12 7 6 11 1 72 14 310
2022 None of the above 43 25 12 4 6 8 2 76 11 405
2020 Client contact centre 34 29 12 5 4 15 1 75 10 510
2020 Health care practitioners 45 45 0 0 5 5 0 94 6 20
2020 Federal regulators 40 15 16 15 10 5 0 58 26 20
2020 Compliance, inspection and enforcement 33 27 17 6 5 12 0 68 12 80
2020 Communications or public affairs 46 32 8 5 2 7 0 84 8 130
2020 Access to information and privacy 48 25 14 2 3 7 1 79 5 120
2020 Security 42 31 14 7 3 4 0 76 10 75
2020 Science and technology 48 7 13 6 0 26 0 75 8 15
2020 Legal services 48 32 13 5 0 2 0 81 5 40
2020 Administration and operations 39 30 12 7 4 7 0 75 12 1930
2020 Human resources 44 35 8 3 3 7 0 85 6 295
2020 Financial management 44 32 7 7 2 8 0 83 10 170
2020 Procurement 48 32 8 0 0 13 0 91 0 25
2020 Material management 45 32 9 9 0 4 0 81 10 20
2020 Information management 44 22 15 5 5 7 1 73 11 130
2020 Information technology 34 33 15 4 3 11 0 76 8 270
2020 Internal audit 52 38 9 0 0 0 0 91 0 25
2020 Evaluation 34 20 22 9 7 8 0 58 18 40
2020 Data sciences 45 32 7 6 2 9 0 84 9 90
2020 Policy 44 34 11 5 1 5 0 81 7 405
2020 Project management 45 28 12 4 4 6 0 78 9 315
2020 Other services to the public 42 25 14 6 4 9 0 73 11 300
2020 None of the above 38 26 14 7 5 10 0 71 14 485
2019 Client contact centre 34 26 18 3 6 12 1 68 11 455
2019 Health care practitioners 49 20 8 4 4 15 0 81 9 25
2019 Federal regulators 38 33 19 0 4 7 0 76 4 30
2019 Compliance, inspection and enforcement 28 27 17 12 5 11 0 62 19 95
2019 Communications or public affairs 48 34 9 3 1 4 0 86 4 120
2019 Access to information and privacy 47 30 12 6 1 5 0 81 7 125
2019 Security 31 39 21 7 3 0 0 70 9 75
2019 Science and technology 46 17 18 12 6 0 0 64 18 15
2019 Legal services 34 32 18 7 0 9 0 73 8 30
2019 Administration and operations 36 31 14 8 4 6 0 72 13 1765
2019 Human resources 29 43 11 9 2 6 0 76 12 255
2019 Financial management 35 40 16 4 3 2 0 77 7 180
2019 Procurement 40 27 13 11 9 0 0 67 20 20
2019 Material management 47 38 9 0 0 6 0 90 0 20
2019 Information management 31 37 15 5 3 9 1 75 9 140
2019 Information technology 30 31 18 6 5 9 1 68 12 270
2019 Internal audit 53 39 4 4 0 0 0 92 4 25
2019 Evaluation 25 22 24 10 12 8 0 51 24 50
2019 Data sciences 32 35 13 7 5 8 0 73 13 80
2019 Policy 34 37 13 7 3 6 0 76 11 420
2019 Project management 39 28 13 8 7 5 0 70 16 300
2019 Other services to the public 40 26 14 6 7 7 0 71 14 305
2019 None of the above 34 28 18 8 5 7 1 67 14 510

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 26 23 20 10 9 10 2 56 21 710
2024 Health care practitioners 33 19 18 19 5 6 0 55 25 15
2024 Intelligence analysts 28 25 13 7 24 3 1 55 32 70
2024 Federal regulators 42 10 4 22 22 0 0 52 44 15
2024 Compliance, inspection and enforcement 9 19 20 21 28 2 0 29 50 105
2024 Communications or public affairs 24 31 13 20 9 3 0 57 30 145
2024 Access to information and privacy 33 27 17 8 13 2 0 61 21 115
2024 Security 19 25 16 16 22 3 0 46 38 85
2024 Science and technology 29 8 27 23 13 0 0 37 36 15
2024 Legal services 23 34 17 7 11 6 2 62 20 45
2024 Administration and operations 27 24 18 14 14 3 0 53 29 2050
2024 Human resources 22 32 20 10 11 4 0 57 22 310
2024 Financial management 21 30 20 13 9 4 3 55 24 155
2024 Procurement 21 38 11 12 17 0 0 60 29 15
2024 Real property 20 8 17 40 16 0 0 28 55 10
2024 Material management 35 20 33 12 0 0 0 55 12 10
2024 Information management 36 21 16 15 4 7 1 61 21 125
2024 Information technology 25 24 17 13 15 5 0 52 29 295
2024 Internal audit 34 31 15 13 6 0 0 65 20 20
2024 Evaluation 31 26 7 17 16 3 0 59 34 35
2024 Data sciences 18 28 16 20 18 1 0 46 38 90
2024 Policy 18 27 17 18 18 1 0 45 37 525
2024 Project management 23 29 19 14 14 2 0 52 29 285
2024 Other services to the public 33 22 18 10 12 3 1 58 23 370
2024 None of the above 29 24 16 13 13 5 1 56 27 515
2022 Client contact centre 34 23 16 7 7 10 2 65 16 415
2022 Health care practitioners 9 53 8 10 19 0 0 63 29 10
2022 Federal regulators 40 38 4 8 0 9 0 86 9 20
2022 Compliance, inspection and enforcement 29 26 18 11 11 5 0 58 23 120
2022 Communications or public affairs 28 35 11 6 12 8 0 68 20 120
2022 Access to information and privacy 48 19 11 8 6 7 1 73 15 105
2022 Security 35 25 16 9 9 5 0 64 20 80
2022 Science and technology 16 25 16 21 12 10 0 45 37 15
2022 Legal services 31 31 17 9 6 7 0 66 16 30
2022 Administration and operations 35 30 13 11 7 4 0 68 18 1845
2022 Human resources 37 40 13 3 3 3 1 80 7 270
2022 Financial management 41 35 12 8 2 2 0 78 10 175
2022 Procurement 25 33 23 0 8 11 0 65 9 10
2022 Material management 30 42 6 22 0 0 0 72 22 15
2022 Information management 37 30 13 5 7 7 1 73 14 115
2022 Information technology 27 28 18 13 11 3 0 56 25 260
2022 Internal audit 38 32 19 4 6 0 0 71 10 20
2022 Evaluation 32 18 19 15 9 7 0 54 26 55
2022 Data sciences 33 31 11 11 11 3 0 66 22 70
2022 Policy 25 35 13 14 11 1 0 61 25 420
2022 Project management 29 32 17 11 9 1 1 62 21 295
2022 Other services to the public 35 30 14 9 8 3 0 67 18 310
2022 None of the above 38 27 11 9 9 3 1 69 20 405
2020 Client contact centre 34 31 15 8 6 6 1 70 14 510
2020 Health care practitioners 25 55 15 0 5 0 0 80 5 20
2020 Federal regulators 42 16 21 11 10 0 0 58 21 20
2020 Compliance, inspection and enforcement 30 33 15 7 9 5 0 67 17 80
2020 Communications or public affairs 48 28 7 10 4 2 0 78 15 130
2020 Access to information and privacy 50 25 14 2 5 4 0 78 7 120
2020 Security 39 32 14 12 2 0 0 71 15 75
2020 Science and technology 42 20 32 6 0 0 0 62 6 15
2020 Legal services 48 39 4 7 0 2 0 89 7 40
2020 Administration and operations 37 33 14 8 6 2 0 71 14 1925
2020 Human resources 41 38 12 2 4 3 0 81 7 295
2020 Financial management 43 35 11 4 3 5 0 81 7 170
2020 Procurement 48 36 4 0 8 5 0 88 8 25
2020 Material management 41 36 5 14 0 5 0 80 14 20
2020 Information management 43 25 18 5 6 3 0 71 11 130
2020 Information technology 31 32 20 5 7 4 0 66 13 270
2020 Internal audit 61 25 9 4 0 0 0 86 4 25
2020 Evaluation 29 32 19 14 5 0 0 62 19 40
2020 Data sciences 36 39 8 13 3 1 0 75 17 90
2020 Policy 40 36 14 8 2 1 0 76 10 405
2020 Project management 45 25 15 8 4 2 0 72 13 310
2020 Other services to the public 40 26 16 8 6 3 0 68 15 300
2020 None of the above 39 29 13 8 6 4 1 71 15 480
2019 Client contact centre 31 30 19 7 8 5 0 65 15 455
2019 Health care practitioners 54 15 19 0 4 7 0 75 5 25
2019 Federal regulators 39 36 18 0 4 4 0 77 4 30
2019 Compliance, inspection and enforcement 30 27 17 13 9 4 0 60 22 95
2019 Communications or public affairs 45 38 8 7 2 1 0 83 9 120
2019 Access to information and privacy 45 27 9 12 2 5 0 76 15 125
2019 Security 31 31 23 12 3 0 0 62 15 75
2019 Science and technology 42 13 20 18 7 0 0 55 25 15
2019 Legal services 38 27 24 11 0 0 0 65 11 30
2019 Administration and operations 33 32 16 11 5 2 0 67 16 1760
2019 Human resources 30 39 15 11 3 2 0 70 15 255
2019 Financial management 36 40 15 5 4 0 0 75 10 180
2019 Procurement 37 23 19 9 11 0 0 60 21 20
2019 Material management 47 37 11 0 0 6 0 88 0 20
2019 Information management 28 39 19 7 3 4 0 70 11 140
2019 Information technology 29 30 16 12 9 5 0 61 22 270
2019 Internal audit 57 23 16 4 0 0 0 80 4 25
2019 Evaluation 22 22 19 10 18 8 2 49 30 50
2019 Data sciences 28 35 12 11 7 7 0 68 19 80
2019 Policy 30 41 16 8 3 2 0 73 11 415
2019 Project management 34 33 11 11 9 2 0 68 20 295
2019 Other services to the public 38 27 13 8 10 4 1 68 19 305
2019 None of the above 34 29 17 10 6 4 0 66 16 510

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 19 23 23 12 10 11 1 48 26 705
2024 Health care practitioners 27 12 29 20 5 6 0 42 27 15
2024 Intelligence analysts 14 26 23 7 22 7 1 44 31 70
2024 Federal regulators 42 4 11 17 26 0 0 46 43 15
2024 Compliance, inspection and enforcement 9 18 23 15 31 4 0 28 48 105
2024 Communications or public affairs 18 26 15 27 10 5 0 45 39 145
2024 Access to information and privacy 30 24 14 8 13 11 0 61 23 115
2024 Security 19 23 13 22 20 3 0 43 43 85
2024 Science and technology 29 0 13 37 22 0 0 29 59 15
2024 Legal services 11 26 25 15 15 8 0 40 33 45
2024 Administration and operations 21 22 20 16 14 6 0 46 33 2050
2024 Human resources 15 25 23 16 14 7 0 43 32 310
2024 Financial management 15 27 22 17 13 4 3 44 32 155
2024 Procurement 7 52 18 7 17 0 0 58 24 15
2024 Real property 20 0 8 34 24 14 0 23 68 10
2024 Material management 18 7 32 35 0 8 0 27 39 10
2024 Information management 31 22 16 14 6 10 1 60 22 125
2024 Information technology 20 21 22 15 16 6 0 43 33 295
2024 Internal audit 23 16 31 16 9 5 0 41 27 20
2024 Evaluation 27 18 16 25 11 3 0 47 37 35
2024 Data sciences 15 27 15 16 21 5 0 45 39 90
2024 Policy 12 27 17 22 21 2 0 39 43 525
2024 Project management 14 26 18 19 18 4 0 42 39 285
2024 Other services to the public 26 22 18 11 15 6 1 52 29 370
2024 None of the above 24 22 18 14 14 6 1 50 31 510
2022 Client contact centre 26 25 19 8 7 14 1 60 18 415
2022 Health care practitioners 9 36 18 17 12 8 0 49 31 10
2022 Federal regulators 49 12 21 5 4 9 0 67 10 20
2022 Compliance, inspection and enforcement 23 23 21 14 13 6 0 49 29 120
2022 Communications or public affairs 21 26 18 14 10 11 0 53 27 120
2022 Access to information and privacy 37 26 14 7 8 7 1 68 17 105
2022 Security 31 30 12 10 8 9 0 68 20 80
2022 Science and technology 16 24 37 7 6 10 0 45 14 15
2022 Legal services 28 25 21 6 6 14 0 62 14 30
2022 Administration and operations 27 28 17 13 9 6 0 59 23 1845
2022 Human resources 29 37 15 10 3 5 1 70 14 270
2022 Financial management 31 33 14 11 4 6 1 69 16 175
2022 Procurement 18 30 33 11 0 8 0 53 12 10
2022 Material management 22 39 13 9 6 10 0 68 17 15
2022 Information management 33 24 12 12 8 10 1 64 23 115
2022 Information technology 21 20 21 14 15 9 0 45 32 260
2022 Internal audit 30 39 7 13 6 4 0 72 20 20
2022 Evaluation 31 23 13 17 8 8 0 59 28 55
2022 Data sciences 26 24 13 21 13 3 0 52 35 70
2022 Policy 19 28 19 17 15 2 0 48 33 420
2022 Project management 22 27 15 19 14 2 1 51 34 295
2022 Other services to the public 29 27 16 12 9 7 0 60 23 310
2022 None of the above 31 26 14 13 9 7 1 61 24 405
2020 Client contact centre 25 31 19 9 5 10 1 62 16 510
2020 Health care practitioners 25 55 5 0 5 10 0 89 6 20
2020 Federal regulators 31 25 16 14 10 5 0 58 25 20
2020 Compliance, inspection and enforcement 23 27 24 7 11 8 0 54 20 80
2020 Communications or public affairs 29 39 12 13 6 1 0 69 19 130
2020 Access to information and privacy 38 31 18 2 5 6 0 73 7 120
2020 Security 30 30 26 11 1 1 0 61 12 75
2020 Science and technology 33 22 31 7 0 7 0 59 7 15
2020 Legal services 44 37 10 10 0 0 0 81 10 40
2020 Administration and operations 28 31 19 11 6 4 0 62 18 1925
2020 Human resources 27 43 13 7 3 7 0 76 11 295
2020 Financial management 34 37 10 10 1 7 1 77 12 170
2020 Procurement 44 40 8 0 4 5 0 88 4 25
2020 Material management 34 38 15 4 0 9 0 79 5 20
2020 Information management 39 28 16 8 5 4 0 70 14 125
2020 Information technology 23 26 26 10 6 8 0 55 17 270
2020 Internal audit 32 60 0 4 4 0 0 91 9 25
2020 Evaluation 25 27 27 16 2 3 0 53 19 40
2020 Data sciences 32 30 13 13 7 3 0 65 21 90
2020 Policy 29 35 17 13 3 3 0 66 17 405
2020 Project management 33 30 19 11 4 3 0 65 16 315
2020 Other services to the public 31 29 17 8 7 7 0 65 16 300
2020 None of the above 30 28 15 11 8 7 0 63 20 485
2019 Client contact centre 23 25 26 9 8 9 1 53 19 455
2019 Health care practitioners 25 44 15 4 8 4 0 72 12 25
2019 Federal regulators 24 30 28 7 0 7 4 60 8 30
2019 Compliance, inspection and enforcement 21 26 24 14 10 5 0 50 25 95
2019 Communications or public affairs 22 49 18 8 2 2 0 72 10 120
2019 Access to information and privacy 41 28 15 9 2 5 0 73 12 125
2019 Security 24 38 23 8 5 1 0 63 14 75
2019 Science and technology 40 13 24 12 12 0 0 53 23 15
2019 Legal services 18 30 28 14 0 10 0 53 16 30
2019 Administration and operations 26 30 19 13 6 6 0 59 20 1760
2019 Human resources 22 32 21 16 5 4 0 56 22 255
2019 Financial management 28 41 14 11 4 2 0 71 15 180
2019 Procurement 27 18 18 4 15 17 0 54 24 20
2019 Material management 43 29 21 0 0 6 0 77 0 20
2019 Information management 23 37 21 6 6 7 0 64 13 135
2019 Information technology 20 29 23 13 7 8 0 53 22 270
2019 Internal audit 50 38 8 4 0 0 0 88 4 25
2019 Evaluation 18 29 22 14 13 4 0 49 28 50
2019 Data sciences 23 29 20 12 9 7 0 57 22 80
2019 Policy 19 40 19 15 4 3 0 61 20 415
2019 Project management 25 33 17 12 9 4 0 60 22 300
2019 Other services to the public 29 25 19 10 7 9 1 61 19 305
2019 None of the above 28 27 19 11 8 7 1 59 21 505

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 21 27 19 13 13 5 1 52 28 710
2024 Health care practitioners 21 25 5 17 20 12 0 53 42 15
2024 Intelligence analysts 22 24 17 18 16 1 1 47 35 70
2024 Federal regulators 28 25 4 20 23 0 0 53 43 15
2024 Compliance, inspection and enforcement 5 22 14 26 29 2 0 28 57 105
2024 Communications or public affairs 20 30 16 17 14 2 0 52 32 145
2024 Access to information and privacy 28 19 21 16 11 5 0 50 28 115
2024 Security 15 26 13 22 22 2 0 42 44 85
2024 Science and technology 29 15 7 31 18 0 0 43 49 15
2024 Legal services 9 35 18 14 15 10 0 48 32 45
2024 Administration and operations 22 25 17 18 15 3 0 48 34 2050
2024 Human resources 14 28 18 20 17 3 0 43 38 310
2024 Financial management 13 35 22 17 10 0 3 49 28 155
2024 Procurement 12 42 15 14 17 0 0 54 31 15
2024 Real property 20 32 9 0 39 0 0 52 39 10
2024 Material management 18 25 22 23 12 0 0 43 35 10
2024 Information management 26 25 21 14 10 4 0 54 25 125
2024 Information technology 21 22 17 19 15 5 0 46 36 295
2024 Internal audit 32 18 20 15 9 5 0 53 25 20
2024 Evaluation 18 20 22 17 21 3 0 39 38 35
2024 Data sciences 18 28 16 15 22 1 0 47 37 90
2024 Policy 12 27 17 20 23 1 0 39 44 525
2024 Project management 14 29 13 19 23 2 0 44 43 285
2024 Other services to the public 24 25 14 15 16 4 1 52 33 370
2024 None of the above 24 26 15 14 16 4 0 52 32 515
2022 Client contact centre 29 22 16 15 8 8 1 57 26 415
2022 Health care practitioners 0 36 15 28 12 8 0 40 44 10
2022 Federal regulators 45 29 14 8 0 4 0 77 9 20
2022 Compliance, inspection and enforcement 25 26 17 14 13 5 0 53 29 120
2022 Communications or public affairs 26 29 13 15 13 5 0 57 28 120
2022 Access to information and privacy 37 27 15 8 10 3 0 66 18 105
2022 Security 30 34 13 10 9 5 0 67 19 80
2022 Science and technology 16 11 29 8 36 0 0 27 44 15
2022 Legal services 23 30 22 15 6 4 0 55 22 30
2022 Administration and operations 27 32 13 15 9 3 0 62 25 1845
2022 Human resources 25 42 12 14 5 2 1 69 19 270
2022 Financial management 35 36 14 10 4 1 1 72 14 175
2022 Procurement 17 65 7 0 0 11 0 92 0 10
2022 Material management 30 26 12 16 16 0 0 56 32 15
2022 Information management 28 26 19 12 10 5 0 56 23 115
2022 Information technology 23 28 17 14 15 3 0 53 30 260
2022 Internal audit 23 42 21 7 6 0 0 65 14 20
2022 Evaluation 28 22 14 17 14 5 0 53 32 55
2022 Data sciences 29 27 14 15 14 1 0 57 29 70
2022 Policy 17 35 14 19 13 2 0 53 33 420
2022 Project management 22 30 15 15 16 1 0 53 31 295
2022 Other services to the public 28 28 16 13 10 4 0 59 25 310
2022 None of the above 35 28 10 12 11 3 1 65 24 405
2020 Client contact centre 25 34 17 12 8 4 1 61 21 515
2020 Health care practitioners 22 46 22 10 0 0 0 68 10 20
2020 Federal regulators 36 15 25 15 9 0 0 51 25 20
2020 Compliance, inspection and enforcement 24 31 12 19 10 4 0 58 30 80
2020 Communications or public affairs 26 39 10 19 5 1 0 66 24 130
2020 Access to information and privacy 40 27 15 9 6 3 0 69 15 120
2020 Security 26 33 22 11 7 1 0 59 18 75
2020 Science and technology 21 48 18 6 7 0 0 69 13 15
2020 Legal services 41 36 7 16 0 0 0 77 16 40
2020 Administration and operations 27 35 16 13 8 2 0 63 21 1920
2020 Human resources 27 43 12 13 4 1 0 71 17 295
2020 Financial management 31 43 10 9 2 4 0 77 12 170
2020 Procurement 40 32 12 8 4 5 0 75 12 25
2020 Material management 32 40 14 9 0 5 0 76 10 20
2020 Information management 39 28 13 12 5 3 0 69 17 130
2020 Information technology 23 33 19 12 8 4 0 59 21 270
2020 Internal audit 27 64 5 4 0 0 0 91 4 25
2020 Evaluation 32 37 10 15 5 3 0 70 20 40
2020 Data sciences 33 33 18 14 2 0 0 66 16 85
2020 Policy 24 37 17 17 4 1 0 61 21 405
2020 Project management 30 33 19 12 6 1 0 63 18 315
2020 Other services to the public 28 31 16 12 8 4 0 62 21 300
2020 None of the above 28 33 14 13 9 3 0 62 23 485
2019 Client contact centre 23 32 18 11 9 6 0 60 22 455
2019 Health care practitioners 29 36 19 8 4 4 0 68 13 25
2019 Federal regulators 35 33 22 7 0 3 0 70 7 30
2019 Compliance, inspection and enforcement 20 26 23 11 16 4 0 48 28 95
2019 Communications or public affairs 19 54 13 10 3 1 0 73 14 120
2019 Access to information and privacy 36 27 10 19 4 3 0 66 24 120
2019 Security 23 31 14 24 8 0 0 54 32 75
2019 Science and technology 39 7 24 12 18 0 0 46 30 15
2019 Legal services 14 42 20 14 4 6 0 60 19 30
2019 Administration and operations 23 32 17 16 9 3 0 57 25 1765
2019 Human resources 20 33 18 19 11 1 0 53 29 255
2019 Financial management 23 44 18 11 3 1 0 68 14 180
2019 Procurement 24 37 9 15 9 6 0 64 26 20
2019 Material management 35 27 21 5 0 12 0 71 6 20
2019 Information management 24 37 19 9 7 4 0 64 17 140
2019 Information technology 21 28 21 14 13 3 0 51 28 270
2019 Internal audit 52 31 8 8 0 0 0 83 8 25
2019 Evaluation 20 16 27 17 17 2 0 37 35 50
2019 Data sciences 20 34 14 18 7 6 0 57 27 80
2019 Policy 14 38 16 21 7 2 0 54 29 420
2019 Project management 22 32 17 15 12 2 0 56 27 300
2019 Other services to the public 31 24 17 11 11 5 1 58 24 305
2019 None of the above 28 28 16 15 9 4 1 58 25 510
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 32 36 15 10 8 0 0 68 18 710
2024 Health care practitioners 37 25 18 7 12 0 0 62 20 15
2024 Intelligence analysts 30 40 14 5 11 0 0 70 16 70
2024 Federal regulators 30 24 24 7 14 0 0 54 22 15
2024 Compliance, inspection and enforcement 18 36 20 10 15 0 0 54 25 105
2024 Communications or public affairs 37 39 7 8 9 0 0 76 17 145
2024 Access to information and privacy 32 32 18 5 12 0 0 64 18 115
2024 Security 25 33 20 8 12 0 1 59 21 85
2024 Science and technology 19 49 9 0 13 9 0 76 14 15
2024 Legal services 27 34 18 14 8 0 0 61 22 45
2024 Administration and operations 29 32 16 11 11 0 0 61 23 2050
2024 Human resources 34 37 11 8 9 1 0 71 18 310
2024 Financial management 32 39 14 8 7 0 0 71 15 155
2024 Procurement 27 36 20 13 5 0 0 63 18 15
2024 Real property 36 25 17 8 14 0 0 61 22 10
2024 Material management 20 57 0 0 23 0 0 77 23 10
2024 Information management 33 34 15 12 7 0 0 66 19 125
2024 Information technology 32 33 17 7 11 0 0 65 18 295
2024 Internal audit 55 38 8 0 0 0 0 92 0 20
2024 Evaluation 34 37 16 9 5 0 0 71 13 35
2024 Data sciences 28 41 6 16 8 0 1 70 24 90
2024 Policy 35 35 11 11 8 0 0 70 19 525
2024 Project management 27 34 15 13 10 0 0 61 23 285
2024 Other services to the public 30 32 15 10 12 0 0 63 22 370
2024 None of the above 30 32 18 10 9 1 1 62 19 515
2022 Client contact centre 36 36 17 5 4 0 1 74 9 415
2022 Health care practitioners 35 36 12 10 8 0 0 71 17 10
2022 Federal regulators 44 34 14 0 8 0 0 78 8 20
2022 Compliance, inspection and enforcement 32 34 13 8 11 0 2 68 19 120
2022 Communications or public affairs 41 28 14 10 7 0 0 70 17 120
2022 Access to information and privacy 42 27 16 5 8 2 0 70 14 105
2022 Security 37 34 11 11 8 0 0 70 19 80
2022 Science and technology 44 38 0 6 13 0 0 82 18 15
2022 Legal services 44 21 27 3 6 0 0 64 9 30
2022 Administration and operations 37 33 13 9 7 0 0 71 16 1845
2022 Human resources 50 33 9 6 2 0 0 83 8 270
2022 Financial management 45 35 12 4 5 0 0 80 9 175
2022 Procurement 24 59 9 0 8 0 0 83 8 10
2022 Material management 46 31 10 7 6 0 0 77 13 15
2022 Information management 39 25 19 8 5 2 1 66 14 115
2022 Information technology 38 36 12 7 6 0 0 74 13 260
2022 Internal audit 28 49 12 8 4 0 0 77 12 20
2022 Evaluation 51 20 10 16 3 0 0 71 19 55
2022 Data sciences 49 29 10 5 7 0 0 78 12 70
2022 Policy 40 39 9 7 4 0 0 79 12 420
2022 Project management 34 34 17 6 8 1 0 69 14 290
2022 Other services to the public 33 32 17 10 8 0 0 65 18 310
2022 None of the above 41 28 16 7 8 1 0 69 15 405
2020 Client contact centre 36 34 16 8 5 0 0 71 13 510
2020 Health care practitioners 30 41 24 0 5 0 0 71 5 20
2020 Federal regulators 25 35 15 20 0 0 5 63 21 20
2020 Compliance, inspection and enforcement 25 34 12 18 10 0 0 59 28 80
2020 Communications or public affairs 46 33 8 8 5 0 0 79 13 130
2020 Access to information and privacy 41 36 9 6 7 0 0 78 13 120
2020 Security 37 29 20 6 7 1 0 66 13 75
2020 Science and technology 45 43 0 12 0 0 0 88 12 15
2020 Legal services 35 35 16 5 9 0 0 70 14 40
2020 Administration and operations 32 36 14 11 7 0 0 68 18 1930
2020 Human resources 42 36 10 9 2 0 1 79 11 295
2020 Financial management 43 40 9 4 4 0 0 83 8 170
2020 Procurement 33 28 32 4 4 0 0 60 8 25
2020 Material management 31 36 19 14 0 0 0 68 14 20
2020 Information management 47 30 9 7 7 0 0 77 14 130
2020 Information technology 37 33 15 9 4 0 1 71 13 270
2020 Internal audit 61 21 5 13 0 0 0 82 13 25
2020 Evaluation 51 29 10 5 5 0 0 80 9 40
2020 Data sciences 44 36 7 9 3 0 0 81 12 90
2020 Policy 43 38 8 8 4 0 0 80 12 405
2020 Project management 39 36 12 9 4 0 0 75 13 315
2020 Other services to the public 32 37 13 11 7 0 0 70 17 300
2020 None of the above 33 35 12 12 7 0 0 69 19 485
2019 Client contact centre 29 38 15 9 7 1 0 68 16 455
2019 Health care practitioners 41 31 21 4 0 0 4 74 4 25
2019 Federal regulators 46 36 7 7 0 0 4 85 8 30
2019 Compliance, inspection and enforcement 27 33 20 12 8 0 0 60 20 95
2019 Communications or public affairs 43 36 6 12 2 0 0 79 14 120
2019 Access to information and privacy 32 33 19 11 5 0 0 65 16 125
2019 Security 31 32 15 11 10 0 1 65 21 75
2019 Science and technology 13 55 7 13 13 0 0 68 26 15
2019 Legal services 23 35 21 9 11 0 0 58 20 30
2019 Administration and operations 29 36 16 12 7 0 0 65 18 1755
2019 Human resources 39 38 12 8 3 0 0 77 10 255
2019 Financial management 32 49 12 6 2 0 0 81 7 180
2019 Procurement 32 35 29 4 0 0 0 67 4 20
2019 Material management 52 33 10 6 0 0 0 84 6 20
2019 Information management 42 30 4 14 9 1 0 73 23 135
2019 Information technology 30 37 14 13 5 0 0 68 18 270
2019 Internal audit 49 36 8 7 0 0 0 85 7 25
2019 Evaluation 25 40 10 12 13 0 0 65 25 50
2019 Data sciences 30 42 14 7 7 0 0 72 14 80
2019 Policy 42 40 6 8 4 0 0 82 11 415
2019 Project management 34 38 11 9 7 1 0 73 16 300
2019 Other services to the public 30 34 16 11 8 0 0 65 19 305
2019 None of the above 33 29 18 12 7 0 1 62 19 510

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 47 38 7 5 3 0 0 85 8 705
2024 Health care practitioners 29 47 0 7 17 0 0 76 24 15
2024 Intelligence analysts 38 39 6 15 3 0 0 76 18 70
2024 Federal regulators 46 23 24 7 0 0 0 69 7 15
2024 Compliance, inspection and enforcement 31 44 9 10 6 0 0 75 16 105
2024 Communications or public affairs 35 44 9 7 5 0 0 79 12 145
2024 Access to information and privacy 59 20 7 8 6 0 0 80 14 115
2024 Security 39 32 11 12 7 0 0 70 19 85
2024 Science and technology 42 30 5 16 7 0 0 72 23 15
2024 Legal services 41 42 9 2 7 0 0 82 9 45
2024 Administration and operations 41 40 8 8 4 0 0 81 11 2050
2024 Human resources 39 40 6 11 5 0 0 79 15 310
2024 Financial management 34 47 12 4 4 0 0 81 8 155
2024 Procurement 19 58 11 7 5 0 0 78 12 15
2024 Real property 36 42 0 15 7 0 0 78 22 10
2024 Material management 46 54 0 0 0 0 0 100 0 10
2024 Information management 44 34 6 13 3 0 0 78 16 125
2024 Information technology 32 39 9 13 8 0 0 71 20 295
2024 Internal audit 72 20 3 0 5 0 0 92 5 20
2024 Evaluation 45 34 2 17 2 0 0 79 19 35
2024 Data sciences 34 47 5 11 3 0 0 81 14 90
2024 Policy 31 42 8 14 6 0 0 73 19 525
2024 Project management 26 44 10 13 8 0 0 70 20 285
2024 Other services to the public 47 35 7 8 3 0 0 83 11 370
2024 None of the above 43 36 7 9 4 1 0 80 13 510
2022 Client contact centre 48 38 8 3 1 0 0 87 5 415
2022 Health care practitioners 34 37 18 12 0 0 0 71 12 10
2022 Federal regulators 67 33 0 0 0 0 0 100 0 20
2022 Compliance, inspection and enforcement 47 37 8 7 1 0 0 84 8 120
2022 Communications or public affairs 33 44 10 8 4 1 0 78 12 115
2022 Access to information and privacy 60 24 7 3 5 0 1 85 9 105
2022 Security 53 29 5 9 4 0 0 82 12 80
2022 Science and technology 36 30 8 26 0 0 0 66 26 15
2022 Legal services 42 48 5 3 3 0 0 89 6 30
2022 Administration and operations 44 40 6 7 3 0 0 84 9 1845
2022 Human resources 46 39 8 6 2 0 0 84 8 270
2022 Financial management 47 39 6 7 2 0 0 86 8 175
2022 Procurement 34 66 0 0 0 0 0 100 0 10
2022 Material management 53 31 16 0 0 0 0 84 0 15
2022 Information management 45 38 6 7 3 0 0 84 11 115
2022 Information technology 38 40 7 10 5 0 0 79 14 260
2022 Internal audit 38 46 4 12 0 0 0 84 12 20
2022 Evaluation 60 28 5 6 2 0 0 88 7 55
2022 Data sciences 34 44 9 8 5 0 0 77 13 70
2022 Policy 29 47 10 12 3 0 0 76 14 420
2022 Project management 35 38 11 12 5 0 0 72 17 295
2022 Other services to the public 47 40 6 4 2 0 0 88 7 310
2022 None of the above 46 35 9 8 2 0 0 82 10 405
2020 Client contact centre 48 36 9 4 2 0 0 84 6 510
2020 Health care practitioners 40 55 0 5 0 0 0 95 5 20
2020 Federal regulators 36 35 0 25 4 0 0 71 29 20
2020 Compliance, inspection and enforcement 35 39 9 14 4 0 0 73 18 80
2020 Communications or public affairs 40 45 4 10 2 0 0 85 12 130
2020 Access to information and privacy 57 24 7 5 7 0 0 81 12 120
2020 Security 41 40 8 7 3 1 0 82 10 75
2020 Science and technology 42 45 7 0 6 0 0 88 6 15
2020 Legal services 45 44 7 5 0 0 0 88 5 40
2020 Administration and operations 38 42 10 9 2 0 0 79 11 1920
2020 Human resources 46 40 6 6 1 0 0 87 7 295
2020 Financial management 46 43 6 2 2 0 0 89 5 170
2020 Procurement 40 44 12 4 0 0 0 84 4 25
2020 Material management 41 40 14 5 0 0 0 81 5 20
2020 Information management 48 31 9 9 3 0 0 79 12 130
2020 Information technology 35 39 13 8 5 0 0 75 13 270
2020 Internal audit 66 22 0 13 0 0 0 87 13 25
2020 Evaluation 47 27 5 17 5 0 0 74 21 40
2020 Data sciences 42 35 9 8 6 0 0 77 14 85
2020 Policy 32 43 10 11 3 0 0 75 15 405
2020 Project management 33 41 12 10 3 0 0 74 14 315
2020 Other services to the public 48 37 10 3 2 0 0 85 5 300
2020 None of the above 41 37 11 8 4 0 0 78 12 480
2019 Client contact centre 42 41 9 6 3 0 0 83 8 455
2019 Health care practitioners 53 38 4 4 0 0 0 91 4 25
2019 Federal regulators 57 33 11 0 0 0 0 89 0 30
2019 Compliance, inspection and enforcement 39 37 10 7 5 1 0 77 13 95
2019 Communications or public affairs 39 45 7 8 2 0 0 84 10 120
2019 Access to information and privacy 56 31 4 5 4 0 0 87 9 125
2019 Security 35 38 14 11 3 0 0 73 13 75
2019 Science and technology 20 32 24 13 12 0 0 52 24 15
2019 Legal services 40 31 14 11 4 0 0 71 15 30
2019 Administration and operations 40 42 9 8 2 0 0 82 9 1750
2019 Human resources 44 40 8 4 4 0 0 84 8 255
2019 Financial management 38 45 7 8 1 0 0 83 10 180
2019 Procurement 42 47 11 0 0 0 0 89 0 20
2019 Material management 63 37 0 0 0 0 0 100 0 20
2019 Information management 49 33 9 6 3 0 0 82 9 135
2019 Information technology 31 39 14 12 6 0 0 69 17 265
2019 Internal audit 52 40 4 4 0 0 0 91 4 25
2019 Evaluation 49 33 4 4 10 0 0 83 13 50
2019 Data sciences 34 36 13 12 5 0 0 70 17 80
2019 Policy 35 45 9 7 5 0 0 79 12 415
2019 Project management 32 44 8 10 6 1 0 76 16 295
2019 Other services to the public 43 36 12 6 3 0 0 79 9 300
2019 None of the above 43 36 10 7 4 0 0 79 11 510

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 57 29 6 4 4 0 1 87 7 710
2024 Health care practitioners 52 28 0 0 20 0 0 80 20 15
2024 Intelligence analysts 43 24 15 13 2 1 1 69 15 70
2024 Federal regulators 55 16 13 8 7 0 0 72 16 15
2024 Compliance, inspection and enforcement 33 39 13 8 6 0 1 72 15 105
2024 Communications or public affairs 46 33 6 10 5 0 0 79 14 145
2024 Access to information and privacy 46 32 12 4 6 0 0 78 9 115
2024 Security 45 34 8 8 6 0 0 79 14 85
2024 Science and technology 39 41 0 13 7 0 0 80 20 15
2024 Legal services 43 31 5 9 3 6 3 81 13 45
2024 Administration and operations 46 31 9 9 5 0 0 77 14 2050
2024 Human resources 50 32 7 6 5 1 0 82 10 310
2024 Financial management 49 33 8 6 4 0 0 82 10 155
2024 Procurement 57 33 6 5 0 0 0 89 5 15
2024 Real property 35 31 27 7 0 0 0 66 7 10
2024 Material management 58 29 12 0 0 0 0 88 0 10
2024 Information management 50 27 9 12 1 0 1 78 13 125
2024 Information technology 48 29 9 7 7 0 0 77 14 295
2024 Internal audit 75 15 0 10 0 0 0 90 10 20
2024 Evaluation 37 38 17 5 2 0 0 75 7 35
2024 Data sciences 49 29 9 10 4 0 0 77 14 90
2024 Policy 50 29 8 8 4 1 0 79 12 520
2024 Project management 46 30 9 7 7 0 0 76 15 285
2024 Other services to the public 51 28 8 7 5 1 0 80 12 370
2024 None of the above 46 29 11 7 5 2 1 77 12 515
2022 Client contact centre 57 28 6 5 2 0 2 86 7 415
2022 Health care practitioners 26 36 12 17 10 0 0 62 26 10
2022 Federal regulators 49 33 4 14 0 0 0 82 14 20
2022 Compliance, inspection and enforcement 38 29 16 7 8 1 1 68 15 120
2022 Communications or public affairs 51 31 7 6 5 0 1 83 10 120
2022 Access to information and privacy 48 29 12 2 7 0 1 78 9 105
2022 Security 47 36 6 10 1 0 0 83 11 80
2022 Science and technology 44 34 22 0 0 0 0 78 0 15
2022 Legal services 26 30 21 19 0 5 0 58 20 30
2022 Administration and operations 49 28 9 8 5 0 1 78 13 1845
2022 Human resources 55 26 11 6 2 0 1 82 8 270
2022 Financial management 57 29 6 3 4 0 1 87 7 175
2022 Procurement 33 50 9 0 8 0 0 83 8 10
2022 Material management 52 48 0 0 0 0 0 100 0 15
2022 Information management 45 26 8 11 6 0 4 74 18 115
2022 Information technology 50 31 11 3 4 0 0 82 8 260
2022 Internal audit 45 36 16 0 4 0 0 81 4 20
2022 Evaluation 59 26 5 6 5 0 0 85 10 55
2022 Data sciences 53 26 8 8 5 0 0 80 12 70
2022 Policy 48 34 7 6 3 0 1 83 10 420
2022 Project management 45 32 11 5 6 1 0 78 10 295
2022 Other services to the public 44 35 10 7 3 0 1 80 10 310
2022 None of the above 46 32 11 5 4 0 1 79 9 405
2020 Client contact centre 57 26 8 6 3 0 0 84 9 510
2020 Health care practitioners 44 36 5 16 0 0 0 80 16 20
2020 Federal regulators 50 14 21 5 10 0 0 64 15 20
2020 Compliance, inspection and enforcement 44 28 6 17 5 0 0 72 22 80
2020 Communications or public affairs 53 26 8 11 2 0 0 79 14 130
2020 Access to information and privacy 46 32 8 8 5 0 2 79 13 120
2020 Security 46 29 10 11 3 0 1 76 14 70
2020 Science and technology 68 14 7 12 0 0 0 81 12 15
2020 Legal services 38 35 9 13 5 0 0 73 17 40
2020 Administration and operations 45 32 11 7 4 0 0 77 12 1925
2020 Human resources 55 31 7 3 4 0 1 86 7 295
2020 Financial management 54 30 8 6 2 1 0 85 8 170
2020 Procurement 44 44 8 4 0 0 0 88 4 25
2020 Material management 53 28 14 4 0 0 0 81 4 20
2020 Information management 55 26 12 1 6 0 1 81 7 130
2020 Information technology 46 27 16 4 6 1 1 74 10 270
2020 Internal audit 62 34 4 0 0 0 0 96 0 25
2020 Evaluation 44 42 3 5 7 0 0 86 12 40
2020 Data sciences 53 28 12 6 0 0 3 82 6 90
2020 Policy 50 30 8 8 3 1 0 81 11 405
2020 Project management 51 32 8 5 2 0 1 84 7 310
2020 Other services to the public 49 24 12 10 3 1 1 75 13 300
2020 None of the above 49 25 10 8 7 0 1 74 15 480
2019 Client contact centre 52 29 8 6 4 1 0 82 10 455
2019 Health care practitioners 50 31 8 0 0 0 11 91 0 25
2019 Federal regulators 59 22 15 4 0 0 0 81 4 30
2019 Compliance, inspection and enforcement 36 35 12 11 6 0 0 71 17 95
2019 Communications or public affairs 53 35 9 1 2 0 0 87 3 120
2019 Access to information and privacy 41 30 16 7 6 0 0 71 12 125
2019 Security 43 26 16 8 7 0 0 69 15 75
2019 Science and technology 26 32 5 18 18 0 0 58 36 15
2019 Legal services 28 30 14 24 4 0 0 59 27 30
2019 Administration and operations 45 30 13 8 4 0 0 75 12 1760
2019 Human resources 49 34 9 6 2 0 0 83 8 255
2019 Financial management 51 32 9 6 2 1 1 84 7 180
2019 Procurement 59 35 0 6 0 0 0 94 6 20
2019 Material management 66 28 6 0 0 0 0 94 0 20
2019 Information management 52 29 9 8 1 1 0 82 9 140
2019 Information technology 44 34 11 5 4 1 1 80 9 270
2019 Internal audit 65 28 4 4 0 0 0 92 4 25
2019 Evaluation 42 23 13 10 11 0 0 65 21 50
2019 Data sciences 45 38 7 6 2 1 1 85 7 80
2019 Policy 43 35 8 10 3 0 0 79 13 415
2019 Project management 46 29 10 10 4 1 0 76 13 300
2019 Other services to the public 44 28 17 6 5 0 1 72 11 305
2019 None of the above 44 28 14 7 5 1 1 73 12 510

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 35 40 10 10 5 0 0 75 16 705
2024 Health care practitioners 36 35 19 5 5 0 0 71 10 15
2024 Intelligence analysts 25 33 11 19 12 0 0 58 30 70
2024 Federal regulators 41 26 8 12 13 0 0 67 25 15
2024 Compliance, inspection and enforcement 17 35 17 18 10 0 2 54 29 105
2024 Communications or public affairs 36 36 13 8 5 0 1 73 13 145
2024 Access to information and privacy 36 37 14 7 5 0 1 73 12 115
2024 Security 25 38 15 11 10 0 1 64 21 85
2024 Science and technology 26 35 18 7 14 0 0 61 21 15
2024 Legal services 36 43 4 11 6 0 0 79 17 40
2024 Administration and operations 30 39 11 13 7 0 0 69 19 2045
2024 Human resources 34 39 9 9 8 0 0 73 18 310
2024 Financial management 36 41 13 5 3 0 1 78 9 155
2024 Procurement 23 39 11 13 15 0 0 62 27 15
2024 Real property 19 23 18 32 0 0 7 46 35 10
2024 Material management 37 52 11 0 0 0 0 89 0 10
2024 Information management 32 43 10 13 2 0 0 75 15 125
2024 Information technology 30 33 13 13 10 0 0 63 23 295
2024 Internal audit 60 28 5 8 0 0 0 88 8 20
2024 Evaluation 38 38 9 10 3 0 2 77 13 35
2024 Data sciences 34 35 11 15 5 0 0 69 20 90
2024 Policy 23 38 16 17 6 0 1 61 23 525
2024 Project management 18 40 15 14 11 0 0 59 25 285
2024 Other services to the public 35 33 8 15 8 0 0 68 23 370
2024 None of the above 33 36 12 12 6 1 0 70 18 510
2022 Client contact centre 37 39 11 10 3 0 0 76 13 415
2022 Health care practitioners 44 37 12 0 8 0 0 81 8 10
2022 Federal regulators 21 59 12 4 4 0 0 80 8 20
2022 Compliance, inspection and enforcement 35 41 8 10 6 0 0 77 15 120
2022 Communications or public affairs 30 46 11 8 5 0 0 76 13 120
2022 Access to information and privacy 48 30 13 4 5 0 0 78 9 105
2022 Security 36 30 12 13 10 0 0 66 22 80
2022 Science and technology 25 44 18 13 0 0 0 69 13 15
2022 Legal services 18 46 12 15 9 0 0 64 24 30
2022 Administration and operations 34 40 9 13 4 0 0 74 17 1845
2022 Human resources 54 27 7 8 3 0 0 81 11 270
2022 Financial management 48 32 12 5 3 0 0 80 8 175
2022 Procurement 43 49 0 8 0 0 0 92 8 10
2022 Material management 50 34 16 0 0 0 0 84 0 15
2022 Information management 46 34 9 9 2 0 0 80 11 115
2022 Information technology 37 33 12 13 4 0 0 70 18 260
2022 Internal audit 39 39 18 4 0 0 0 78 4 20
2022 Evaluation 47 33 7 8 3 0 2 82 11 55
2022 Data sciences 33 41 9 9 7 0 0 74 16 70
2022 Policy 25 43 15 13 5 0 0 68 18 420
2022 Project management 32 37 11 14 5 0 0 70 19 295
2022 Other services to the public 33 42 10 11 4 0 0 75 15 310
2022 None of the above 40 36 7 12 5 0 0 76 17 405
2020 Client contact centre 40 40 9 10 1 0 0 79 11 510
2020 Health care practitioners 27 42 20 5 6 0 0 69 11 20
2020 Federal regulators 26 40 14 0 19 0 0 66 19 20
2020 Compliance, inspection and enforcement 26 44 15 10 5 0 0 70 15 80
2020 Communications or public affairs 44 37 8 8 2 0 0 82 10 130
2020 Access to information and privacy 46 34 7 7 4 0 3 82 11 120
2020 Security 41 47 3 7 3 0 0 88 9 75
2020 Science and technology 34 52 13 0 0 0 0 87 0 15
2020 Legal services 51 29 2 9 9 0 0 80 18 40
2020 Administration and operations 33 43 10 11 3 0 0 76 14 1910
2020 Human resources 44 39 7 8 2 0 1 84 9 295
2020 Financial management 50 30 14 4 2 1 0 80 6 165
2020 Procurement 52 32 12 4 0 0 0 84 4 25
2020 Material management 55 33 6 0 6 0 0 89 6 20
2020 Information management 49 31 12 6 3 0 0 79 9 130
2020 Information technology 35 34 14 10 7 0 1 69 17 265
2020 Internal audit 65 22 5 9 0 0 0 87 9 25
2020 Evaluation 34 35 14 12 5 0 0 69 17 40
2020 Data sciences 43 27 14 12 3 0 0 70 16 90
2020 Policy 30 44 13 9 3 0 1 75 12 400
2020 Project management 31 39 12 14 3 0 0 70 18 310
2020 Other services to the public 40 38 7 11 3 0 1 79 13 300
2020 None of the above 35 39 11 10 5 0 0 74 15 480
2019 Client contact centre 33 39 9 12 6 0 0 72 18 450
2019 Health care practitioners 43 45 7 0 4 0 0 88 4 25
2019 Federal regulators 35 36 18 7 0 4 0 74 8 30
2019 Compliance, inspection and enforcement 28 45 8 8 11 0 0 73 19 95
2019 Communications or public affairs 44 37 9 8 2 0 0 81 10 120
2019 Access to information and privacy 43 35 9 11 2 0 0 78 13 125
2019 Security 29 38 16 12 3 0 1 69 15 75
2019 Science and technology 25 50 12 0 13 0 0 75 13 15
2019 Legal services 34 43 11 9 4 0 0 76 13 30
2019 Administration and operations 32 39 11 13 5 0 0 71 18 1760
2019 Human resources 30 43 10 13 2 0 1 74 16 255
2019 Financial management 46 37 7 7 2 0 1 84 9 175
2019 Procurement 48 41 4 0 6 0 0 89 6 20
2019 Material management 47 41 6 6 0 0 0 88 6 20
2019 Information management 40 36 9 10 5 0 0 76 15 135
2019 Information technology 26 39 15 12 9 0 0 65 21 265
2019 Internal audit 37 55 0 8 0 0 0 92 8 25
2019 Evaluation 26 45 5 8 11 0 4 75 20 50
2019 Data sciences 36 31 13 13 6 0 1 68 19 80
2019 Policy 28 43 11 13 4 1 0 71 17 415
2019 Project management 25 42 14 12 7 1 0 67 19 295
2019 Other services to the public 27 40 11 14 8 0 0 67 22 305
2019 None of the above 34 39 13 10 5 0 0 73 15 510

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 57 24 8 5 4 1 2 83 9 705
2024 Health care practitioners 52 22 6 0 20 0 0 74 20 15
2024 Intelligence analysts 50 22 17 4 2 4 1 77 6 70
2024 Federal regulators 60 5 21 13 0 0 0 65 13 15
2024 Compliance, inspection and enforcement 41 30 13 3 11 2 0 73 14 105
2024 Communications or public affairs 56 25 10 2 5 1 1 82 7 145
2024 Access to information and privacy 49 25 11 4 3 4 2 80 8 115
2024 Security 49 27 12 7 5 0 0 76 11 80
2024 Science and technology 30 51 0 14 6 0 0 80 20 15
2024 Legal services 46 31 5 3 4 8 3 86 8 45
2024 Administration and operations 50 25 12 6 6 1 1 76 12 2045
2024 Human resources 59 22 9 4 5 1 1 82 9 310
2024 Financial management 61 19 10 5 4 1 1 81 9 155
2024 Procurement 42 47 11 0 0 0 0 89 0 15
2024 Real property 42 24 24 9 0 0 0 66 9 10
2024 Material management 46 29 12 12 0 0 0 76 12 10
2024 Information management 52 27 12 5 2 1 1 81 7 125
2024 Information technology 53 27 10 4 6 0 0 81 9 295
2024 Internal audit 67 24 5 3 0 0 0 92 3 20
2024 Evaluation 47 30 14 0 7 2 0 79 7 35
2024 Data sciences 56 26 8 4 3 3 0 85 7 90
2024 Policy 60 20 9 5 4 2 1 82 9 525
2024 Project management 53 23 11 5 4 1 2 79 10 285
2024 Other services to the public 52 20 14 5 6 1 1 74 12 370
2024 None of the above 53 21 12 4 6 2 1 77 10 515
2022 Client contact centre 58 23 10 3 1 3 1 84 5 415
2022 Health care practitioners 36 35 12 10 8 0 0 71 17 10
2022 Federal regulators 48 34 4 5 4 4 0 86 9 20
2022 Compliance, inspection and enforcement 54 22 13 3 6 3 0 78 9 120
2022 Communications or public affairs 56 25 5 6 3 5 0 85 9 120
2022 Access to information and privacy 52 24 10 3 4 5 2 82 7 105
2022 Security 60 28 3 1 6 1 1 90 7 80
2022 Science and technology 50 26 24 0 0 0 0 76 0 15
2022 Legal services 35 31 20 6 3 5 0 69 9 30
2022 Administration and operations 55 22 11 4 4 2 1 80 8 1845
2022 Human resources 62 23 8 2 2 3 0 88 4 270
2022 Financial management 61 23 7 3 2 4 1 88 5 175
2022 Procurement 48 36 7 0 8 0 0 84 8 10
2022 Material management 58 16 19 7 0 0 0 74 7 15
2022 Information management 52 22 14 1 5 2 4 79 7 115
2022 Information technology 58 23 11 2 4 1 0 82 7 260
2022 Internal audit 43 26 12 0 8 4 7 78 8 20
2022 Evaluation 65 17 4 6 2 3 3 87 8 55
2022 Data sciences 59 19 4 7 7 0 4 81 15 70
2022 Policy 60 24 6 5 3 1 1 85 9 420
2022 Project management 56 24 9 5 3 3 1 83 8 290
2022 Other services to the public 53 20 15 4 3 2 2 77 8 310
2022 None of the above 54 22 13 4 3 2 3 79 7 405
2020 Client contact centre 53 24 11 6 3 2 1 79 10 505
2020 Health care practitioners 44 25 20 5 0 0 6 73 6 20
2020 Federal regulators 46 10 25 5 10 5 0 58 15 20
2020 Compliance, inspection and enforcement 44 20 14 9 6 5 2 69 16 80
2020 Communications or public affairs 54 23 9 9 4 1 1 78 13 130
2020 Access to information and privacy 48 27 10 6 4 2 3 79 11 120
2020 Security 53 21 21 1 3 0 1 75 4 70
2020 Science and technology 59 29 0 6 0 6 0 94 6 15
2020 Legal services 42 39 5 9 2 0 2 83 12 40
2020 Administration and operations 49 25 13 5 5 2 1 76 10 1920
2020 Human resources 61 23 7 4 3 0 1 86 7 295
2020 Financial management 57 25 9 4 2 2 1 85 6 170
2020 Procurement 60 28 12 0 0 0 0 88 0 25
2020 Material management 59 27 4 5 5 0 0 86 10 20
2020 Information management 59 20 8 4 7 0 2 81 11 125
2020 Information technology 49 27 12 4 5 2 1 79 9 270
2020 Internal audit 70 13 17 0 0 0 0 83 0 25
2020 Evaluation 49 27 7 3 9 5 0 80 13 40
2020 Data sciences 55 20 12 7 2 1 2 78 10 85
2020 Policy 56 24 10 4 3 2 1 83 6 405
2020 Project management 56 23 13 4 2 1 2 81 6 315
2020 Other services to the public 53 19 16 4 4 2 2 75 8 300
2020 None of the above 51 21 15 4 6 1 3 74 10 480

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 26 31 19 11 10 2 1 59 22 705
2024 Health care practitioners 10 42 12 10 20 6 0 55 32 15
2024 Intelligence analysts 19 28 29 9 14 0 1 47 23 70
2024 Federal regulators 35 24 9 13 13 6 0 62 28 15
2024 Compliance, inspection and enforcement 11 30 22 17 16 3 0 42 35 105
2024 Communications or public affairs 16 35 21 14 11 3 0 53 26 145
2024 Access to information and privacy 26 25 21 12 9 6 1 55 23 115
2024 Security 17 28 25 18 10 2 0 46 28 85
2024 Science and technology 19 7 32 28 13 0 0 27 41 15
2024 Legal services 17 38 10 17 8 10 0 61 27 45
2024 Administration and operations 22 30 18 14 13 2 0 53 28 2050
2024 Human resources 21 35 23 10 9 1 0 57 19 310
2024 Financial management 23 45 15 7 7 3 0 69 15 155
2024 Procurement 14 35 24 15 13 0 0 48 28 15
2024 Real property 9 35 42 14 0 0 0 44 14 10
2024 Material management 37 40 0 23 0 0 0 77 23 10
2024 Information management 32 36 13 10 5 4 0 70 16 125
2024 Information technology 26 28 17 11 14 3 0 56 26 295
2024 Internal audit 28 49 5 13 0 5 0 81 14 20
2024 Evaluation 19 38 16 12 7 7 0 62 21 35
2024 Data sciences 17 30 22 16 12 3 0 49 29 90
2024 Policy 13 34 18 19 13 2 0 49 33 525
2024 Project management 16 29 21 21 12 1 0 45 33 285
2024 Other services to the public 25 29 17 13 15 2 0 55 28 370
2024 None of the above 24 29 18 13 11 4 1 56 26 515
2022 Client contact centre 34 35 14 8 6 4 1 72 14 415
2022 Health care practitioners 9 36 21 10 15 9 0 49 27 10
2022 Federal regulators 32 38 21 5 4 0 0 70 9 20
2022 Compliance, inspection and enforcement 23 37 18 9 10 3 0 61 20 120
2022 Communications or public affairs 24 40 13 12 7 5 0 67 20 120
2022 Access to information and privacy 41 29 12 8 5 5 0 74 13 105
2022 Security 35 31 17 10 5 1 1 67 15 80
2022 Science and technology 23 24 40 6 7 0 0 47 13 15
2022 Legal services 17 34 16 24 9 0 0 51 33 30
2022 Administration and operations 31 35 14 11 7 3 0 68 19 1845
2022 Human resources 38 39 10 7 1 3 1 80 9 270
2022 Financial management 37 39 16 3 2 3 0 79 5 175
2022 Procurement 7 69 15 0 8 0 0 76 8 10
2022 Material management 36 14 22 6 22 0 0 50 28 15
2022 Information management 33 31 20 6 5 6 0 68 11 115
2022 Information technology 30 29 18 9 11 3 0 61 20 260
2022 Internal audit 24 37 17 4 13 4 0 64 18 20
2022 Evaluation 36 29 15 11 9 0 0 65 19 50
2022 Data sciences 22 44 15 8 11 1 0 67 18 70
2022 Policy 23 38 16 13 7 2 0 62 21 420
2022 Project management 30 36 15 8 9 2 0 67 18 295
2022 Other services to the public 29 29 19 12 8 3 0 60 20 310
2022 None of the above 35 27 14 11 8 4 1 65 20 405
2020 Client contact centre 28 32 18 11 7 4 0 62 18 505
2020 Health care practitioners 18 56 15 0 5 6 0 78 6 20
2020 Federal regulators 31 21 29 15 4 0 0 51 20 20
2020 Compliance, inspection and enforcement 24 32 18 13 10 3 1 58 24 80
2020 Communications or public affairs 33 32 17 13 2 3 0 67 16 130
2020 Access to information and privacy 45 24 18 8 4 2 0 70 12 120
2020 Security 30 28 24 12 6 1 0 58 18 75
2020 Science and technology 27 35 25 13 0 0 0 62 13 15
2020 Legal services 25 51 14 5 0 3 2 80 5 40
2020 Administration and operations 26 33 17 13 8 2 0 61 21 1925
2020 Human resources 34 41 14 6 3 2 0 76 9 295
2020 Financial management 40 39 8 7 4 2 0 81 11 170
2020 Procurement 28 52 20 0 0 0 0 80 0 25
2020 Material management 27 40 23 5 5 0 0 67 10 20
2020 Information management 43 26 14 7 5 4 0 72 13 130
2020 Information technology 26 31 21 12 5 5 0 59 18 270
2020 Internal audit 40 38 18 4 0 0 0 77 4 25
2020 Evaluation 32 32 12 15 9 0 0 64 24 40
2020 Data sciences 27 32 21 12 7 0 1 60 19 85
2020 Policy 22 44 16 13 3 2 0 67 17 405
2020 Project management 31 34 17 13 4 1 0 66 17 310
2020 Other services to the public 30 30 18 11 7 4 1 63 18 300
2020 None of the above 26 29 19 13 9 4 1 57 23 480
2019 Client contact centre 26 31 21 9 9 3 0 60 18 455
2019 Health care practitioners 32 32 16 11 4 4 0 67 16 25
2019 Federal regulators 28 31 22 11 4 3 0 61 16 30
2019 Compliance, inspection and enforcement 21 34 21 12 10 2 0 56 23 95
2019 Communications or public affairs 35 43 13 3 6 0 0 78 9 120
2019 Access to information and privacy 40 26 15 8 8 2 0 67 17 125
2019 Security 27 38 18 14 1 1 0 66 16 70
2019 Science and technology 39 42 7 6 6 0 0 81 13 15
2019 Legal services 43 27 17 6 6 0 0 70 12 30
2019 Administration and operations 25 34 16 13 10 2 0 61 24 1760
2019 Human resources 24 42 17 11 5 1 0 67 16 255
2019 Financial management 40 38 13 6 3 0 0 78 9 180
2019 Procurement 42 27 15 4 11 0 0 69 15 20
2019 Material management 45 26 12 6 6 6 0 75 12 20
2019 Information management 30 37 13 7 10 2 0 69 18 135
2019 Information technology 22 36 17 13 9 3 0 60 23 265
2019 Internal audit 57 23 4 16 0 0 0 80 16 25
2019 Evaluation 20 31 14 22 9 4 0 53 33 50
2019 Data sciences 26 36 12 15 5 5 0 66 21 80
2019 Policy 22 38 18 14 6 1 0 61 21 415
2019 Project management 25 39 16 8 9 1 1 66 18 300
2019 Other services to the public 28 31 21 8 10 2 0 60 19 305
2019 None of the above 29 27 18 11 10 3 1 59 23 505

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 42 22 14 6 8 2 6 46 54 705
2024 Health care practitioners 32 25 0 19 19 6 0 34 66 15
2024 Intelligence analysts 26 17 24 17 6 4 7 29 71 70
2024 Federal regulators 29 21 21 0 11 6 12 35 65 15
2024 Compliance, inspection and enforcement 27 26 22 7 11 1 6 29 71 105
2024 Communications or public affairs 37 22 16 9 8 2 6 40 60 145
2024 Access to information and privacy 45 17 15 5 4 3 10 52 48 115
2024 Security 35 32 21 2 8 0 2 36 64 85
2024 Science and technology 36 28 14 16 6 0 0 36 64 15
2024 Legal services 47 18 15 2 11 0 7 50 50 45
2024 Administration and operations 45 21 15 6 6 2 5 48 52 2050
2024 Human resources 43 26 9 7 7 1 6 47 53 310
2024 Financial management 45 19 19 6 6 0 6 48 52 155
2024 Procurement 27 25 25 7 16 0 0 27 73 15
2024 Real property 28 25 32 7 0 0 8 30 70 10
2024 Material management 48 31 0 21 0 0 0 48 52 10
2024 Information management 52 19 11 6 8 1 4 54 46 125
2024 Information technology 50 21 12 4 8 1 4 53 47 295
2024 Internal audit 32 50 5 3 5 0 6 34 66 20
2024 Evaluation 43 23 12 2 5 5 9 50 50 35
2024 Data sciences 36 27 17 8 7 1 4 38 62 90
2024 Policy 35 25 16 9 11 1 3 37 63 525
2024 Project management 35 25 18 9 10 1 2 36 64 285
2024 Other services to the public 45 21 10 6 9 2 8 50 50 370
2024 None of the above 41 21 14 7 6 2 9 46 54 515
2022 Client contact centre 46 22 13 4 5 4 7 415
2022 Health care practitioners 17 27 30 27 0 0 0 10
2022 Federal regulators 53 17 9 8 0 0 14 20
2022 Compliance, inspection and enforcement 45 22 17 8 5 1 2 120
2022 Communications or public affairs 45 22 16 5 5 1 5 120
2022 Access to information and privacy 48 21 9 1 3 3 14 105
2022 Security 54 22 11 2 2 0 9 80
2022 Science and technology 51 12 10 20 0 0 7 15
2022 Legal services 45 26 15 3 6 6 0 30
2022 Administration and operations 50 22 12 4 4 2 5 1845
2022 Human resources 54 20 11 6 3 0 6 270
2022 Financial management 49 22 11 4 3 1 10 175
2022 Procurement 24 53 7 8 0 0 7 10
2022 Material management 74 14 6 7 0 0 0 15
2022 Information management 52 23 14 1 3 2 6 115
2022 Information technology 55 23 9 4 2 1 6 260
2022 Internal audit 35 27 19 8 0 0 10 20
2022 Evaluation 52 26 7 5 7 2 1 55
2022 Data sciences 49 24 9 5 4 2 7 70
2022 Policy 37 27 16 8 7 2 3 420
2022 Project management 44 25 15 7 4 0 5 295
2022 Other services to the public 52 16 14 5 5 2 6 310
2022 None of the above 50 20 10 4 4 3 8 405
2020 Client contact centre 39 26 17 7 5 2 5 510
2020 Health care practitioners 45 25 16 5 5 0 5 20
2020 Federal regulators 46 20 10 10 14 0 0 20
2020 Compliance, inspection and enforcement 35 27 14 9 7 3 5 80
2020 Communications or public affairs 36 28 21 8 4 1 2 130
2020 Access to information and privacy 55 22 10 3 3 1 6 120
2020 Security 53 24 14 3 4 1 1 75
2020 Science and technology 55 38 0 0 0 0 7 15
2020 Legal services 48 25 9 10 5 2 0 40
2020 Administration and operations 51 23 13 6 3 1 3 1930
2020 Human resources 53 21 10 5 4 0 5 295
2020 Financial management 56 18 12 6 2 1 5 170
2020 Procurement 60 24 8 0 4 4 0 25
2020 Material management 63 18 10 5 0 0 4 20
2020 Information management 48 26 14 4 2 3 3 130
2020 Information technology 56 23 8 4 3 2 4 270
2020 Internal audit 57 21 12 10 0 0 0 25
2020 Evaluation 64 27 5 2 2 0 0 40
2020 Data sciences 45 20 18 6 11 0 0 90
2020 Policy 35 26 18 12 7 0 2 405
2020 Project management 49 21 15 8 4 0 3 315
2020 Other services to the public 53 20 12 6 3 0 5 300
2020 None of the above 52 20 14 6 3 0 5 485
2019 Client contact centre 43 21 17 6 5 2 7 455
2019 Health care practitioners 41 31 19 4 0 0 4 25
2019 Federal regulators 46 25 15 11 3 0 0 30
2019 Compliance, inspection and enforcement 45 20 20 7 3 0 4 95
2019 Communications or public affairs 49 30 13 3 2 1 3 120
2019 Access to information and privacy 55 27 9 3 2 0 3 125
2019 Security 43 28 15 5 3 0 5 75
2019 Science and technology 45 36 13 5 0 0 0 15
2019 Legal services 47 25 14 10 0 0 4 30
2019 Administration and operations 52 23 13 5 3 1 3 1760
2019 Human resources 56 20 13 4 3 1 3 255
2019 Financial management 52 27 13 3 3 0 2 180
2019 Procurement 67 18 9 6 0 0 0 20
2019 Material management 69 15 10 6 0 0 0 20
2019 Information management 50 30 9 2 2 4 3 140
2019 Information technology 53 22 14 4 1 1 5 270
2019 Internal audit 70 19 4 4 0 0 4 25
2019 Evaluation 44 29 8 5 10 0 4 50
2019 Data sciences 50 36 8 2 1 1 2 80
2019 Policy 41 25 18 7 5 1 4 420
2019 Project management 49 22 16 6 4 1 2 300
2019 Other services to the public 45 29 13 5 5 0 3 305
2019 None of the above 54 21 11 4 3 1 6 510

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 52 10 7 3 8 3 16 65 35 705
2024 Health care practitioners 36 12 18 5 5 6 18 47 53 15
2024 Intelligence analysts 39 11 13 4 12 5 16 50 50 70
2024 Federal regulators 43 11 0 14 5 6 21 59 41 15
2024 Compliance, inspection and enforcement 29 13 6 10 15 1 27 41 59 105
2024 Communications or public affairs 52 13 5 3 9 1 17 64 36 145
2024 Access to information and privacy 51 13 4 5 6 2 19 64 36 115
2024 Security 46 12 9 7 11 1 14 54 46 85
2024 Science and technology 60 15 7 6 7 0 5 64 36 15
2024 Legal services 54 14 9 2 10 0 10 60 40 45
2024 Administration and operations 49 11 9 5 6 3 18 61 39 2050
2024 Human resources 49 11 7 5 6 1 20 62 38 310
2024 Financial management 52 8 7 3 6 1 21 67 33 155
2024 Procurement 55 12 11 9 7 0 6 59 41 15
2024 Real property 62 7 9 7 8 0 7 67 33 10
2024 Material management 68 21 0 0 0 0 11 77 23 10
2024 Information management 54 15 7 4 3 3 13 65 35 125
2024 Information technology 48 12 9 6 10 3 12 57 43 295
2024 Internal audit 53 29 0 13 0 0 5 56 44 20
2024 Evaluation 48 5 14 5 5 6 17 62 38 35
2024 Data sciences 47 17 9 6 9 2 9 54 46 90
2024 Policy 44 14 8 9 10 1 13 51 49 525
2024 Project management 41 11 9 7 10 2 19 53 47 285
2024 Other services to the public 52 8 7 3 8 4 19 68 32 370
2024 None of the above 44 11 9 5 6 4 21 59 41 515

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 60 11 6 2 2 8 11 74 26 705
2024 Health care practitioners 63 7 19 0 5 6 0 66 34 15
2024 Intelligence analysts 52 12 9 1 3 16 7 68 32 70
2024 Federal regulators 48 13 9 0 7 15 9 63 37 15
2024 Compliance, inspection and enforcement 45 20 14 4 3 8 5 51 49 105
2024 Communications or public affairs 68 11 6 1 3 4 7 76 24 145
2024 Access to information and privacy 70 5 4 1 2 5 14 86 14 115
2024 Security 65 13 5 1 6 4 6 72 28 85
2024 Science and technology 74 6 0 14 7 0 0 74 26 10
2024 Legal services 73 6 6 0 3 5 6 82 18 45
2024 Administration and operations 63 10 6 3 4 7 7 73 27 2050
2024 Human resources 67 8 3 2 4 5 12 80 20 310
2024 Financial management 67 8 6 1 3 4 10 78 22 155
2024 Procurement 73 14 0 7 0 0 6 78 22 15
2024 Real property 60 18 8 7 0 0 7 65 35 10
2024 Material management 69 20 0 0 0 11 0 77 23 10
2024 Information management 72 7 5 0 2 7 7 83 17 125
2024 Information technology 66 11 5 2 4 6 6 76 24 295
2024 Internal audit 80 10 5 0 0 5 0 84 16 20
2024 Evaluation 63 10 5 0 2 2 17 78 22 35
2024 Data sciences 70 11 3 0 4 6 6 80 20 90
2024 Policy 65 11 7 4 3 4 6 73 27 525
2024 Project management 62 15 6 4 4 2 7 68 32 285
2024 Other services to the public 65 11 3 2 3 8 8 77 23 370
2024 None of the above 65 6 6 3 3 6 11 78 22 515
2022 Client contact centre 66 7 5 2 2 7 10 415
2022 Health care practitioners 79 10 0 0 0 12 0 10
2022 Federal regulators 58 16 9 0 0 4 14 20
2022 Compliance, inspection and enforcement 77 7 5 3 5 0 4 120
2022 Communications or public affairs 73 5 7 2 0 6 7 120
2022 Access to information and privacy 61 6 4 3 1 10 15 105
2022 Security 73 7 4 1 5 3 8 80
2022 Science and technology 54 35 5 0 0 0 7 15
2022 Legal services 65 3 10 9 0 13 0 30
2022 Administration and operations 70 9 4 2 3 6 6 1845
2022 Human resources 79 8 2 1 2 1 7 270
2022 Financial management 73 10 4 1 2 3 8 175
2022 Procurement 61 8 7 0 0 17 7 10
2022 Material management 56 19 19 6 0 0 0 15
2022 Information management 79 6 3 1 4 2 6 115
2022 Information technology 68 10 4 1 5 6 7 260
2022 Internal audit 66 16 4 4 0 4 6 20
2022 Evaluation 74 16 3 1 0 2 4 55
2022 Data sciences 71 9 3 4 4 5 4 70
2022 Policy 70 10 6 2 1 5 6 420
2022 Project management 72 9 5 3 2 6 3 295
2022 Other services to the public 65 13 4 3 2 4 8 310
2022 None of the above 70 7 3 2 3 6 8 405
2020 Client contact centre 72 9 5 3 2 3 6 500
2020 Health care practitioners 66 11 6 0 6 11 0 20
2020 Federal regulators 59 10 10 0 10 5 5 20
2020 Compliance, inspection and enforcement 70 5 6 2 4 6 6 80
2020 Communications or public affairs 79 7 5 2 2 2 2 130
2020 Access to information and privacy 80 7 3 2 1 3 6 120
2020 Security 64 18 10 5 1 1 1 75
2020 Science and technology 68 7 0 0 13 6 7 15
2020 Legal services 79 9 2 5 2 2 0 40
2020 Administration and operations 72 10 5 3 3 4 3 1920
2020 Human resources 79 8 2 1 2 3 5 295
2020 Financial management 75 9 5 3 1 4 4 170
2020 Procurement 96 0 0 0 0 4 0 25
2020 Material management 72 0 19 0 0 4 4 20
2020 Information management 72 9 6 4 4 2 2 130
2020 Information technology 75 9 5 2 2 4 3 270
2020 Internal audit 79 8 9 0 0 4 0 25
2020 Evaluation 73 8 10 0 5 5 0 40
2020 Data sciences 80 10 5 2 2 1 0 90
2020 Policy 77 9 3 2 1 4 4 405
2020 Project management 72 11 6 2 3 4 3 315
2020 Other services to the public 68 12 7 2 4 3 5 295
2020 None of the above 73 9 5 2 2 4 5 485
2019 Client contact centre 69 10 8 2 2 5 4 450
2019 Health care practitioners 93 7 0 0 0 0 0 25
2019 Federal regulators 59 7 23 7 0 4 0 30
2019 Compliance, inspection and enforcement 65 11 8 3 2 4 7 95
2019 Communications or public affairs 87 3 4 0 1 2 4 120
2019 Access to information and privacy 80 13 3 1 0 1 3 125
2019 Security 66 10 11 1 4 3 5 75
2019 Science and technology 55 19 14 6 0 7 0 15
2019 Legal services 78 11 0 0 0 7 3 30
2019 Administration and operations 72 9 6 2 3 4 3 1755
2019 Human resources 82 8 3 1 1 1 4 255
2019 Financial management 80 7 4 0 1 2 6 180
2019 Procurement 96 4 0 0 0 0 0 20
2019 Material management 77 6 11 0 0 6 0 20
2019 Information management 68 8 8 2 5 5 4 135
2019 Information technology 74 6 6 3 3 4 4 265
2019 Internal audit 88 4 4 0 0 0 4 25
2019 Evaluation 69 6 0 4 5 6 10 50
2019 Data sciences 83 5 0 2 5 4 2 80
2019 Policy 76 9 5 1 3 3 4 415
2019 Project management 77 7 4 2 3 3 3 300
2019 Other services to the public 71 10 4 2 4 4 4 305
2019 None of the above 72 9 6 1 2 5 6 510

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 60 10 5 4 2 5 15 74 26 710
2024 Health care practitioners 69 0 5 8 6 6 6 79 21 15
2024 Intelligence analysts 47 16 7 1 4 15 10 63 37 70
2024 Federal regulators 61 8 11 0 7 5 9 70 30 15
2024 Compliance, inspection and enforcement 49 16 12 4 4 3 13 58 42 105
2024 Communications or public affairs 70 9 3 3 3 1 12 80 20 145
2024 Access to information and privacy 64 5 8 3 2 5 13 77 23 115
2024 Security 66 7 5 0 5 2 16 81 19 85
2024 Science and technology 77 5 12 6 0 0 0 77 23 15
2024 Legal services 60 16 7 0 5 0 12 68 32 45
2024 Administration and operations 67 6 5 3 2 4 13 80 20 2050
2024 Human resources 69 7 2 1 3 2 17 84 16 310
2024 Financial management 69 8 1 0 1 2 19 87 13 155
2024 Procurement 60 9 0 14 0 5 12 72 28 15
2024 Real property 79 0 0 0 0 0 21 100 0 10
2024 Material management 69 20 0 0 0 11 0 77 23 10
2024 Information management 71 8 4 1 1 2 12 83 17 125
2024 Information technology 75 6 2 1 2 3 10 86 14 295
2024 Internal audit 66 17 0 0 0 13 5 80 20 20
2024 Evaluation 62 12 2 5 0 3 16 77 23 35
2024 Data sciences 68 5 5 1 5 5 11 81 19 90
2024 Policy 67 7 3 4 3 1 15 80 20 525
2024 Project management 60 10 3 2 4 2 19 76 24 285
2024 Other services to the public 63 6 4 3 3 5 16 79 21 370
2024 None of the above 62 7 4 2 2 5 17 80 20 515

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 53 14 8 3 4 4 13 65 35 710
2024 Health care practitioners 52 0 17 7 5 13 6 64 36 15
2024 Intelligence analysts 41 16 9 5 9 15 6 51 49 70
2024 Federal regulators 50 0 24 6 7 5 9 58 42 15
2024 Compliance, inspection and enforcement 38 19 12 5 10 4 11 45 55 105
2024 Communications or public affairs 56 16 6 5 6 2 10 64 36 145
2024 Access to information and privacy 50 17 8 3 6 3 12 59 41 115
2024 Security 55 12 5 6 7 2 13 65 35 85
2024 Science and technology 44 36 7 6 7 0 0 44 56 15
2024 Legal services 61 13 7 4 5 2 8 67 33 45
2024 Administration and operations 55 13 8 4 5 3 11 65 35 2045
2024 Human resources 58 10 7 2 6 2 15 70 30 310
2024 Financial management 60 13 5 4 2 2 14 71 29 155
2024 Procurement 64 0 5 12 7 0 12 73 27 15
2024 Real property 69 9 15 7 0 0 0 69 31 10
2024 Material management 69 20 0 0 0 0 11 77 23 10
2024 Information management 62 14 7 1 3 3 10 72 28 125
2024 Information technology 59 11 7 5 7 4 7 66 34 295
2024 Internal audit 54 33 5 0 0 3 5 59 41 20
2024 Evaluation 65 2 10 0 5 8 10 79 21 35
2024 Data sciences 57 11 6 5 6 6 8 67 33 90
2024 Policy 56 11 6 6 8 2 11 64 36 525
2024 Project management 47 15 8 5 8 2 14 56 44 285
2024 Other services to the public 53 15 4 4 7 4 14 64 36 370
2024 None of the above 54 10 6 5 5 5 15 68 32 515

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 20 28 13 17 16 4 3 51 35 705
2024 Health care practitioners 13 40 12 5 30 0 0 53 35 15
2024 Intelligence analysts 13 25 21 23 15 3 1 39 39 70
2024 Federal regulators 38 10 9 19 20 4 0 50 41 15
2024 Compliance, inspection and enforcement 15 30 16 15 22 1 1 45 38 105
2024 Communications or public affairs 16 37 12 15 16 2 2 56 32 145
2024 Access to information and privacy 26 27 13 16 13 5 0 56 31 115
2024 Security 8 30 21 20 18 1 1 39 39 85
2024 Science and technology 27 19 26 0 29 0 0 45 29 15
2024 Legal services 24 38 11 15 13 0 0 61 28 45
2024 Administration and operations 20 30 13 15 19 3 1 52 35 2045
2024 Human resources 19 33 11 14 18 2 2 55 34 310
2024 Financial management 21 33 14 11 16 1 3 57 28 155
2024 Procurement 13 30 35 15 7 0 0 43 22 15
2024 Real property 0 44 16 24 15 0 0 44 40 10
2024 Information management 21 32 14 16 12 2 3 56 29 125
2024 Information technology 21 26 11 16 22 2 2 49 40 295
2024 Internal audit 37 38 12 8 5 0 0 75 13 20
2024 Evaluation 18 49 5 22 7 0 0 67 29 35
2024 Data sciences 22 24 13 19 18 1 3 48 38 90
2024 Policy 19 38 11 18 13 1 1 58 31 525
2024 Project management 18 31 10 18 20 2 1 51 39 285
2024 Other services to the public 22 27 14 16 18 2 2 51 35 370
2024 None of the above 20 28 16 14 17 3 3 51 32 515
2022 Client contact centre 31 34 14 8 7 6 1 69 16 415
2022 Health care practitioners 36 0 9 18 36 0 0 36 55 10
2022 Federal regulators 30 29 13 10 8 10 0 66 20 20
2022 Compliance, inspection and enforcement 27 38 10 13 9 2 1 68 22 120
2022 Communications or public affairs 25 35 11 16 9 2 2 62 26 120
2022 Access to information and privacy 32 35 16 6 6 3 2 70 13 105
2022 Security 26 32 12 16 11 0 2 59 28 80
2022 Science and technology 14 43 16 7 19 0 0 57 27 15
2022 Legal services 12 46 10 21 10 0 0 59 31 30
2022 Administration and operations 31 35 10 12 8 3 1 69 21 1845
2022 Human resources 40 33 9 6 7 2 2 77 13 270
2022 Financial management 40 31 8 8 5 4 4 76 15 175
2022 Procurement 25 43 25 7 0 0 0 67 7 10
2022 Material management 17 33 25 16 9 0 0 50 25 15
2022 Information management 29 39 6 8 14 2 1 71 23 115
2022 Information technology 33 22 11 15 14 3 2 58 30 260
2022 Internal audit 20 42 19 13 5 0 0 62 19 20
2022 Evaluation 39 27 12 11 10 0 0 67 21 55
2022 Data sciences 30 35 11 10 12 2 0 66 22 70
2022 Policy 28 37 9 13 8 3 2 69 22 420
2022 Project management 35 36 9 6 11 2 0 73 18 290
2022 Other services to the public 26 31 13 14 10 4 1 61 25 310
2022 None of the above 30 29 12 10 11 4 4 65 22 405
2020 Client contact centre 28 28 18 14 8 3 1 58 23 510
2020 Health care practitioners 25 30 14 5 16 10 0 61 23 20
2020 Federal regulators 20 30 20 10 20 0 0 50 30 20
2020 Compliance, inspection and enforcement 22 35 13 13 13 4 1 59 27 80
2020 Communications or public affairs 30 26 21 11 10 2 1 58 21 130
2020 Access to information and privacy 40 27 12 10 9 1 1 68 20 120
2020 Security 30 26 17 15 9 3 0 58 25 75
2020 Science and technology 27 27 19 7 12 0 9 59 20 15
2020 Legal services 21 36 12 14 6 10 2 64 22 40
2020 Administration and operations 25 31 15 14 11 2 2 58 26 1930
2020 Human resources 29 37 15 10 5 3 2 69 16 295
2020 Financial management 38 33 9 11 4 2 2 75 16 170
2020 Procurement 32 40 12 16 0 0 0 72 16 25
2020 Material management 36 23 13 10 14 4 0 61 25 20
2020 Information management 31 28 12 14 10 4 0 62 25 130
2020 Information technology 28 29 17 12 12 2 1 58 25 270
2020 Internal audit 30 29 17 13 4 0 6 63 19 25
2020 Evaluation 29 37 8 17 9 0 0 66 26 40
2020 Data sciences 29 32 16 10 11 1 1 62 22 90
2020 Policy 27 37 14 12 7 1 2 67 19 405
2020 Project management 33 32 11 15 7 2 1 67 22 315
2020 Other services to the public 26 29 13 15 12 3 3 58 28 300
2020 None of the above 24 27 18 13 12 3 4 55 26 485
2019 Client contact centre 27 30 17 11 11 3 1 59 23 455
2019 Health care practitioners 25 27 4 28 12 4 0 54 41 25
2019 Federal regulators 17 38 14 23 7 0 0 56 30 30
2019 Compliance, inspection and enforcement 24 31 14 17 15 1 0 55 32 95
2019 Communications or public affairs 33 36 11 6 10 2 2 72 17 120
2019 Access to information and privacy 36 24 17 10 9 3 2 63 20 125
2019 Security 21 35 17 15 11 1 0 56 26 75
2019 Science and technology 26 18 12 13 23 0 7 48 39 15
2019 Legal services 29 46 11 6 6 2 0 77 13 30
2019 Administration and operations 25 32 15 13 13 2 1 58 27 1765
2019 Human resources 24 37 17 10 9 1 2 63 19 255
2019 Financial management 32 37 15 8 5 1 2 71 14 180
2019 Procurement 24 25 10 14 16 5 7 54 34 20
2019 Material management 40 26 6 11 12 6 0 70 24 20
2019 Information management 29 31 9 14 15 1 1 62 29 135
2019 Information technology 27 28 14 12 14 2 3 58 27 270
2019 Internal audit 54 12 4 12 11 8 0 71 25 25
2019 Evaluation 20 25 18 19 19 0 0 45 37 50
2019 Data sciences 28 31 13 10 12 2 3 62 24 80
2019 Policy 26 34 15 13 8 2 1 62 22 420
2019 Project management 25 35 17 8 12 2 1 62 21 300
2019 Other services to the public 28 28 16 12 13 2 1 58 26 305
2019 None of the above 28 25 16 13 11 5 2 57 25 510

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 26 30 17 14 11 0 1 57 26 705
2024 Health care practitioners 15 59 6 7 12 0 0 74 20 15
2024 Intelligence analysts 27 38 17 6 8 0 4 67 15 70
2024 Federal regulators 25 26 13 25 11 0 0 51 36 15
2024 Compliance, inspection and enforcement 18 38 15 17 12 0 0 56 29 105
2024 Communications or public affairs 26 41 9 13 11 0 0 66 24 145
2024 Access to information and privacy 29 32 15 8 13 1 2 63 22 115
2024 Security 31 31 14 11 13 0 0 62 24 85
2024 Science and technology 34 46 7 6 7 0 0 80 13 15
2024 Legal services 29 44 6 6 8 6 0 78 15 45
2024 Administration and operations 28 34 14 12 10 0 0 63 23 2045
2024 Human resources 33 39 10 9 9 0 0 72 19 310
2024 Financial management 31 43 10 8 7 1 0 75 15 155
2024 Procurement 21 53 14 5 7 0 0 74 12 15
2024 Real property 29 25 17 22 7 0 0 54 29 10
2024 Material management 8 69 11 12 0 0 0 77 12 10
2024 Information management 40 31 11 12 7 0 0 70 19 125
2024 Information technology 35 37 11 9 9 0 0 72 18 295
2024 Internal audit 55 20 20 5 0 0 0 75 5 20
2024 Evaluation 13 49 12 22 5 0 0 62 26 35
2024 Data sciences 33 34 8 16 9 0 0 67 25 90
2024 Policy 26 41 10 14 8 0 0 67 23 525
2024 Project management 26 39 14 12 9 0 0 65 21 285
2024 Other services to the public 29 32 15 11 11 0 1 62 22 370
2024 None of the above 32 32 15 10 10 1 1 65 20 510
2022 Client contact centre 30 32 14 13 9 1 2 64 22 415
2022 Health care practitioners 9 62 10 12 8 0 0 71 19 10
2022 Federal regulators 51 19 12 18 0 0 0 70 18 20
2022 Compliance, inspection and enforcement 30 39 11 5 13 1 1 71 18 120
2022 Communications or public affairs 35 38 8 14 5 1 0 73 19 120
2022 Access to information and privacy 46 27 12 11 4 0 1 74 15 105
2022 Security 40 40 9 8 3 0 0 80 11 80
2022 Science and technology 45 16 6 17 16 0 0 61 33 15
2022 Legal services 17 63 11 7 3 0 0 80 10 30
2022 Administration and operations 34 35 14 11 6 0 0 69 17 1845
2022 Human resources 45 33 12 6 3 0 0 78 9 270
2022 Financial management 51 33 8 5 1 0 1 85 7 175
2022 Procurement 45 39 0 7 8 0 0 84 16 10
2022 Material management 43 44 7 6 0 0 0 87 6 15
2022 Information management 31 37 12 13 8 0 0 68 20 115
2022 Information technology 41 39 10 6 4 0 0 80 10 260
2022 Internal audit 31 38 24 8 0 0 0 68 8 20
2022 Evaluation 44 21 16 13 6 0 0 65 19 55
2022 Data sciences 40 34 14 4 7 0 0 75 11 70
2022 Policy 34 43 9 7 7 0 0 77 14 420
2022 Project management 36 36 10 11 7 0 0 72 18 290
2022 Other services to the public 31 39 12 9 7 1 0 71 16 310
2022 None of the above 37 36 11 7 7 0 2 74 15 405
2020 Client contact centre 27 31 19 14 7 1 1 59 21 510
2020 Health care practitioners 40 54 0 0 0 0 6 100 0 20
2020 Federal regulators 21 29 15 20 15 0 0 50 35 20
2020 Compliance, inspection and enforcement 31 32 14 12 10 0 0 64 22 75
2020 Communications or public affairs 40 39 10 8 3 0 0 79 11 130
2020 Access to information and privacy 41 32 11 11 4 0 1 74 15 120
2020 Security 43 31 15 7 4 0 0 74 11 75
2020 Science and technology 39 35 26 0 0 0 0 74 0 15
2020 Legal services 41 36 12 9 2 0 0 77 11 40
2020 Administration and operations 32 39 15 9 5 0 0 71 14 1915
2020 Human resources 46 33 12 6 3 1 0 79 9 295
2020 Financial management 49 34 10 6 2 0 0 83 8 170
2020 Procurement 20 40 32 8 0 0 0 60 8 25
2020 Material management 31 46 23 0 0 0 0 77 0 20
2020 Information management 42 34 11 5 6 1 0 77 12 125
2020 Information technology 36 42 9 7 5 1 0 79 12 270
2020 Internal audit 49 43 0 0 9 0 0 91 9 25
2020 Evaluation 28 40 17 8 7 0 0 68 15 40
2020 Data sciences 48 36 7 5 4 0 0 85 8 85
2020 Policy 38 42 11 7 2 0 0 80 9 405
2020 Project management 36 41 14 6 3 0 0 78 9 310
2020 Other services to the public 34 34 18 7 5 0 1 69 12 300
2020 None of the above 34 36 14 10 4 1 1 71 14 480
2019 Client contact centre 27 30 21 11 9 0 1 58 20 450
2019 Health care practitioners 30 48 13 9 0 0 0 79 9 25
2019 Federal regulators 52 22 22 4 0 0 0 74 4 30
2019 Compliance, inspection and enforcement 32 43 11 3 9 0 1 76 13 95
2019 Communications or public affairs 45 41 6 4 4 0 0 86 8 120
2019 Access to information and privacy 31 38 18 8 6 0 0 69 13 125
2019 Security 38 35 11 9 7 0 0 73 16 75
2019 Science and technology 19 63 5 6 6 0 0 82 13 15
2019 Legal services 40 32 4 19 6 0 0 72 24 30
2019 Administration and operations 32 37 15 10 5 0 0 69 15 1750
2019 Human resources 41 35 12 7 4 0 0 76 11 255
2019 Financial management 40 45 9 5 2 1 0 85 6 175
2019 Procurement 23 28 26 16 0 0 7 55 17 20
2019 Material management 42 34 12 12 0 0 0 77 12 20
2019 Information management 38 33 15 9 5 1 0 71 14 135
2019 Information technology 35 39 12 9 5 0 0 74 14 265
2019 Internal audit 54 39 4 4 0 0 0 93 4 25
2019 Evaluation 26 39 10 16 10 0 0 65 25 50
2019 Data sciences 35 36 8 13 6 0 1 73 19 80
2019 Policy 38 41 8 7 5 0 0 80 12 415
2019 Project management 36 38 10 9 6 0 0 74 16 300
2019 Other services to the public 33 35 12 11 8 1 1 68 19 300
2019 None of the above 34 33 16 9 7 0 1 67 16 510

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 33 30 17 10 8 1 1 64 18 705
2024 Health care practitioners 30 46 12 0 12 0 0 76 12 15
2024 Intelligence analysts 36 38 16 6 2 0 3 75 8 70
2024 Federal regulators 31 13 27 11 11 6 0 47 24 15
2024 Compliance, inspection and enforcement 24 35 19 8 13 1 0 60 20 105
2024 Communications or public affairs 43 34 7 10 6 0 0 76 16 145
2024 Access to information and privacy 33 28 20 9 10 0 0 61 20 115
2024 Security 32 32 20 5 9 0 0 65 15 85
2024 Science and technology 41 27 9 15 7 0 0 68 23 15
2024 Legal services 40 38 12 6 4 0 0 77 10 40
2024 Administration and operations 34 33 17 9 7 0 1 67 16 2045
2024 Human resources 40 40 12 3 5 1 0 80 8 310
2024 Financial management 37 40 13 8 3 0 0 77 10 155
2024 Procurement 26 43 24 0 7 0 0 68 7 15
2024 Real property 37 31 24 8 0 0 0 68 8 10
2024 Material management 31 57 0 12 0 0 0 88 12 10
2024 Information management 42 32 13 8 5 0 1 74 13 125
2024 Information technology 39 36 10 7 9 0 0 75 15 290
2024 Internal audit 60 33 8 0 0 0 0 92 0 20
2024 Evaluation 40 27 14 14 5 0 0 67 19 35
2024 Data sciences 39 36 11 3 7 0 3 78 11 90
2024 Policy 32 40 14 7 7 0 0 72 14 525
2024 Project management 33 37 13 9 8 0 0 70 17 285
2024 Other services to the public 31 35 17 8 9 0 1 66 17 370
2024 None of the above 33 32 17 9 8 1 1 66 17 515
2022 Client contact centre 35 33 15 8 8 0 1 69 16 415
2022 Health care practitioners 26 37 12 26 0 0 0 62 26 10
2022 Federal regulators 48 35 9 8 0 0 0 83 8 20
2022 Compliance, inspection and enforcement 38 32 16 9 5 1 0 71 14 120
2022 Communications or public affairs 50 27 13 4 6 1 0 78 10 120
2022 Access to information and privacy 50 21 15 7 6 0 1 72 13 105
2022 Security 45 30 15 6 2 1 2 76 8 80
2022 Science and technology 45 32 10 13 0 0 0 78 13 15
2022 Legal services 22 52 20 6 0 0 0 74 6 30
2022 Administration and operations 40 33 14 7 5 0 0 74 12 1845
2022 Human resources 52 33 10 4 1 0 0 85 5 270
2022 Financial management 50 37 9 2 2 0 1 87 4 175
2022 Procurement 25 67 0 0 8 0 0 92 8 10
2022 Material management 43 40 10 7 0 0 0 84 7 15
2022 Information management 39 33 13 9 4 1 0 73 14 115
2022 Information technology 50 31 10 6 3 0 0 80 9 260
2022 Internal audit 34 36 12 7 4 6 0 75 12 20
2022 Evaluation 52 22 8 16 2 0 0 74 18 50
2022 Data sciences 51 31 8 5 5 0 0 82 10 70
2022 Policy 39 42 9 5 5 0 0 81 10 420
2022 Project management 46 32 11 6 5 0 0 78 11 295
2022 Other services to the public 35 35 15 8 5 1 1 71 13 310
2022 None of the above 44 31 14 4 4 0 1 77 9 405
2020 Client contact centre 30 33 18 12 7 0 1 63 19 505
2020 Health care practitioners 51 44 0 0 0 0 6 100 0 20
2020 Federal regulators 35 15 30 5 15 0 0 51 20 20
2020 Compliance, inspection and enforcement 35 35 11 13 6 0 0 70 19 80
2020 Communications or public affairs 47 32 10 8 3 0 0 79 11 130
2020 Access to information and privacy 47 30 12 5 5 1 0 78 10 120
2020 Security 49 21 17 8 5 0 0 70 13 75
2020 Science and technology 52 28 13 7 0 0 0 81 7 15
2020 Legal services 40 41 13 6 0 0 0 81 6 40
2020 Administration and operations 37 34 16 8 5 0 0 71 13 1925
2020 Human resources 54 29 10 4 2 0 0 83 7 295
2020 Financial management 54 30 11 4 1 0 0 84 5 170
2020 Procurement 40 28 24 8 0 0 0 68 8 25
2020 Material management 40 36 24 0 0 0 0 76 0 20
2020 Information management 49 30 11 5 5 2 0 80 9 130
2020 Information technology 40 34 15 5 5 0 0 75 10 270
2020 Internal audit 57 22 9 13 0 0 0 78 13 25
2020 Evaluation 46 34 7 7 5 0 0 81 12 40
2020 Data sciences 52 32 12 2 2 0 0 84 5 90
2020 Policy 42 40 10 6 2 0 0 82 8 405
2020 Project management 41 40 11 5 3 0 0 81 8 310
2020 Other services to the public 36 35 15 8 4 1 1 72 12 300
2020 None of the above 37 32 16 9 5 0 1 69 14 480
2019 Client contact centre 27 35 17 11 9 0 1 62 21 455
2019 Health care practitioners 43 45 7 4 0 0 0 88 4 25
2019 Federal regulators 49 29 22 0 0 0 0 78 0 30
2019 Compliance, inspection and enforcement 42 36 13 2 5 0 1 79 8 95
2019 Communications or public affairs 52 32 8 5 2 0 0 84 8 120
2019 Access to information and privacy 36 37 14 7 6 0 0 73 13 125
2019 Security 43 27 18 8 4 0 0 70 12 75
2019 Science and technology 37 44 7 0 13 0 0 81 13 15
2019 Legal services 37 39 4 7 13 0 0 76 20 30
2019 Administration and operations 37 33 16 9 4 0 0 70 14 1750
2019 Human resources 48 35 9 3 3 0 0 84 7 255
2019 Financial management 47 36 11 4 1 0 1 84 5 180
2019 Procurement 22 64 9 4 0 0 0 87 4 20
2019 Material management 52 37 12 0 0 0 0 88 0 20
2019 Information management 39 30 18 8 5 0 0 69 13 135
2019 Information technology 36 35 13 10 4 0 1 72 15 270
2019 Internal audit 58 31 11 0 0 0 0 89 0 25
2019 Evaluation 25 46 14 8 8 0 0 71 16 50
2019 Data sciences 42 31 14 8 5 0 0 73 13 80
2019 Policy 42 36 11 7 4 0 0 78 11 415
2019 Project management 43 34 10 8 4 0 0 77 13 295
2019 Other services to the public 36 30 18 7 8 0 0 66 15 305
2019 None of the above 38 30 15 10 6 0 1 69 16 510

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 38 37 14 7 4 0 0 74 11 710
2024 Health care practitioners 26 32 16 20 5 0 0 59 25 15
2024 Intelligence analysts 40 29 12 16 3 0 0 69 19 70
2024 Federal regulators 30 34 12 16 7 0 0 65 23 15
2024 Compliance, inspection and enforcement 19 38 20 13 11 0 0 57 24 105
2024 Communications or public affairs 39 39 8 9 4 0 1 79 13 145
2024 Access to information and privacy 41 28 14 8 7 1 0 70 16 115
2024 Security 30 37 11 11 9 1 0 68 20 85
2024 Science and technology 42 7 29 9 13 0 0 50 22 15
2024 Legal services 35 44 10 7 4 0 0 79 12 45
2024 Administration and operations 35 35 15 8 6 0 0 70 15 2050
2024 Human resources 38 40 12 5 5 0 0 78 10 310
2024 Financial management 38 43 10 6 3 0 0 81 9 155
2024 Procurement 21 55 17 0 7 0 0 76 7 15
2024 Real property 19 33 17 31 0 0 0 52 31 10
2024 Material management 30 58 12 0 0 0 0 88 0 10
2024 Information management 40 30 12 13 2 2 1 72 15 125
2024 Information technology 35 37 11 8 9 1 0 72 17 295
2024 Internal audit 75 7 15 3 0 0 0 82 3 20
2024 Evaluation 31 39 20 3 5 0 3 72 8 35
2024 Data sciences 39 26 17 8 5 0 5 68 14 90
2024 Policy 30 38 13 10 6 1 2 70 16 525
2024 Project management 29 43 11 9 7 0 1 72 16 285
2024 Other services to the public 39 32 13 8 8 0 1 71 16 370
2024 None of the above 37 31 17 6 7 1 0 69 13 515
2022 Client contact centre 44 35 12 6 3 1 0 79 9 415
2022 Health care practitioners 26 47 12 8 8 0 0 72 16 10
2022 Federal regulators 58 34 8 0 0 0 0 92 0 20
2022 Compliance, inspection and enforcement 35 40 11 11 2 0 0 75 13 120
2022 Communications or public affairs 42 36 8 6 7 1 0 79 13 115
2022 Access to information and privacy 53 23 15 6 3 0 0 77 9 105
2022 Security 49 22 17 8 4 0 0 71 12 80
2022 Science and technology 39 25 7 18 0 0 10 72 20 15
2022 Legal services 23 49 10 16 3 0 0 72 19 30
2022 Administration and operations 41 36 11 7 4 0 0 77 11 1845
2022 Human resources 54 32 7 5 2 0 0 87 6 270
2022 Financial management 51 32 12 3 1 0 0 83 5 175
2022 Procurement 33 58 0 0 8 0 0 92 8 10
2022 Material management 50 29 16 6 0 0 0 78 6 15
2022 Information management 46 37 8 5 4 0 0 84 8 115
2022 Information technology 42 36 11 7 4 0 0 78 11 260
2022 Internal audit 41 34 14 4 0 0 6 80 5 20
2022 Evaluation 55 27 7 5 3 0 3 84 9 55
2022 Data sciences 49 26 14 8 3 0 0 75 11 70
2022 Policy 36 41 10 7 4 0 2 79 11 420
2022 Project management 40 35 12 7 5 0 0 75 13 295
2022 Other services to the public 40 37 12 7 4 0 0 77 11 310
2022 None of the above 47 29 11 8 3 0 1 77 12 405
2020 Client contact centre 39 38 14 7 3 0 0 76 10 510
2020 Health care practitioners 35 57 3 5 0 0 0 92 5 20
2020 Federal regulators 21 40 25 10 4 0 0 60 15 20
2020 Compliance, inspection and enforcement 27 38 20 5 10 0 0 65 15 80
2020 Communications or public affairs 44 37 8 11 1 0 0 80 12 130
2020 Access to information and privacy 50 25 10 4 7 2 2 78 11 120
2020 Security 50 30 11 4 6 0 0 79 10 70
2020 Science and technology 39 31 17 14 0 0 0 69 14 15
2020 Legal services 35 51 7 5 2 0 0 86 7 40
2020 Administration and operations 34 42 13 8 3 0 0 76 11 1915
2020 Human resources 48 37 7 6 2 0 0 86 8 290
2020 Financial management 50 36 8 4 3 0 0 86 6 170
2020 Procurement 40 29 24 4 4 0 0 68 8 25
2020 Material management 49 51 0 0 0 0 0 100 0 20
2020 Information management 52 30 7 8 2 1 1 83 10 130
2020 Information technology 37 37 15 6 5 0 0 74 11 270
2020 Internal audit 48 34 9 9 0 0 0 82 9 25
2020 Evaluation 39 42 10 5 5 0 0 81 9 40
2020 Data sciences 42 38 9 8 2 0 0 81 10 90
2020 Policy 37 42 12 5 2 1 1 81 7 405
2020 Project management 38 42 12 7 1 0 1 80 8 310
2020 Other services to the public 38 39 13 6 3 0 1 78 9 300
2020 None of the above 40 34 14 6 5 0 1 75 11 480
2019 Client contact centre 35 40 11 7 5 0 0 76 13 455
2019 Health care practitioners 39 44 13 4 0 0 0 83 4 25
2019 Federal regulators 41 39 15 0 4 0 0 81 4 30
2019 Compliance, inspection and enforcement 28 44 14 8 4 1 0 74 12 90
2019 Communications or public affairs 46 35 10 7 2 2 0 82 9 120
2019 Access to information and privacy 44 35 9 9 2 0 0 80 11 125
2019 Security 38 35 15 10 3 0 0 73 12 75
2019 Science and technology 26 55 13 0 6 0 0 81 6 15
2019 Legal services 33 45 4 11 7 0 0 78 19 30
2019 Administration and operations 35 41 13 8 3 0 0 76 11 1740
2019 Human resources 38 46 6 7 3 0 0 84 10 255
2019 Financial management 46 42 6 5 1 0 0 88 6 175
2019 Procurement 36 50 5 5 5 0 0 86 9 20
2019 Material management 56 33 4 0 0 0 6 95 0 20
2019 Information management 43 37 12 6 1 1 0 81 7 140
2019 Information technology 38 35 11 10 6 0 0 73 16 265
2019 Internal audit 51 32 13 4 0 0 0 83 4 25
2019 Evaluation 33 47 4 8 5 0 2 82 14 50
2019 Data sciences 35 38 18 5 5 0 0 72 9 80
2019 Policy 38 37 11 8 3 0 2 77 12 410
2019 Project management 34 42 11 8 4 1 0 76 12 295
2019 Other services to the public 38 39 12 5 6 0 0 77 11 300
2019 None of the above 40 34 15 8 3 0 0 74 11 505

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 19 29 22 12 7 8 2 54 21 710
2024 Health care practitioners 25 43 13 0 12 6 0 72 13 15
2024 Intelligence analysts 16 35 22 9 9 9 0 56 20 70
2024 Federal regulators 31 19 12 20 13 6 0 53 35 15
2024 Compliance, inspection and enforcement 8 31 26 18 12 4 0 42 31 105
2024 Communications or public affairs 26 39 14 9 10 1 0 67 19 145
2024 Access to information and privacy 20 35 21 11 7 5 2 59 19 115
2024 Security 13 35 25 14 6 4 2 52 22 85
2024 Science and technology 28 29 15 23 6 0 0 56 29 15
2024 Legal services 13 53 19 4 3 8 0 72 8 45
2024 Administration and operations 19 35 20 13 7 5 1 58 21 2050
2024 Human resources 23 39 20 9 5 3 0 64 15 310
2024 Financial management 18 50 18 6 3 5 0 72 10 155
2024 Procurement 12 50 12 5 7 14 0 72 14 15
2024 Real property 11 0 41 32 9 8 0 12 44 10
2024 Information management 21 39 20 10 3 6 1 64 14 125
2024 Information technology 22 40 15 9 7 5 1 66 18 295
2024 Internal audit 30 42 20 0 0 8 0 78 0 20
2024 Evaluation 18 24 35 16 5 2 0 44 21 35
2024 Data sciences 20 45 16 12 3 4 0 68 16 90
2024 Policy 14 43 19 17 6 2 0 58 23 525
2024 Project management 19 36 20 14 7 3 0 57 22 285
2024 Other services to the public 21 30 21 11 10 6 1 55 22 370
2024 None of the above 19 31 23 9 9 7 2 55 20 515
2022 Client contact centre 25 32 18 10 5 9 1 63 17 415
2022 Health care practitioners 27 18 26 21 8 0 0 45 29 10
2022 Federal regulators 25 53 9 8 0 4 0 82 8 20
2022 Compliance, inspection and enforcement 19 47 15 8 8 4 0 68 16 120
2022 Communications or public affairs 26 45 14 10 2 3 0 73 12 115
2022 Access to information and privacy 28 37 17 3 4 8 2 73 8 105
2022 Security 34 30 15 8 6 5 3 70 15 80
2022 Science and technology 23 42 0 12 7 16 0 78 22 15
2022 Legal services 17 45 21 9 0 8 0 67 10 30
2022 Administration and operations 27 37 17 9 4 6 1 68 14 1845
2022 Human resources 39 41 12 5 1 2 0 81 6 270
2022 Financial management 35 40 14 3 1 3 2 80 5 175
2022 Procurement 10 58 24 0 8 0 0 68 8 10
2022 Material management 24 32 44 0 0 0 0 56 0 15
2022 Information management 25 34 12 14 3 10 2 67 19 115
2022 Information technology 30 35 17 8 5 4 0 68 14 260
2022 Internal audit 15 39 22 12 0 11 0 61 14 20
2022 Evaluation 34 34 16 8 5 3 0 70 13 55
2022 Data sciences 32 33 15 9 5 6 0 69 15 70
2022 Policy 22 50 14 9 3 2 0 74 12 420
2022 Project management 30 39 14 9 4 4 0 72 14 290
2022 Other services to the public 23 36 20 8 6 6 1 64 15 310
2022 None of the above 26 37 16 7 6 6 3 68 14 405
2020 Client contact centre 22 38 20 9 4 7 0 64 14 510
2020 Health care practitioners 11 64 20 6 0 0 0 75 6 20
2020 Federal regulators 35 15 35 10 4 0 0 50 15 20
2020 Compliance, inspection and enforcement 28 45 13 10 3 1 0 74 12 80
2020 Communications or public affairs 22 46 17 10 4 1 0 68 14 130
2020 Access to information and privacy 34 39 14 3 1 7 2 80 4 120
2020 Security 34 32 15 12 0 6 1 71 13 75
2020 Science and technology 26 56 19 0 0 0 0 81 0 15
2020 Legal services 24 54 15 5 0 2 0 80 5 40
2020 Administration and operations 24 41 18 9 3 4 1 69 13 1920
2020 Human resources 35 45 10 4 2 4 0 84 6 295
2020 Financial management 36 42 11 4 0 7 1 85 4 170
2020 Procurement 16 52 21 4 4 4 0 70 8 25
2020 Material management 31 27 37 0 0 4 0 61 0 20
2020 Information management 26 40 15 7 3 6 3 73 11 130
2020 Information technology 27 37 21 6 4 4 1 67 11 270
2020 Internal audit 32 46 22 0 0 0 0 78 0 25
2020 Evaluation 22 47 20 7 2 2 0 70 9 40
2020 Data sciences 29 44 14 6 0 5 2 79 6 85
2020 Policy 24 54 12 6 2 2 0 80 8 405
2020 Project management 24 46 18 7 2 4 0 72 9 310
2020 Other services to the public 24 42 19 6 3 5 1 70 10 300
2020 None of the above 22 41 17 10 4 6 1 67 15 485
2019 Client contact centre 21 36 24 9 5 5 1 60 15 455
2019 Health care practitioners 36 20 32 7 0 0 4 59 8 25
2019 Federal regulators 18 42 32 4 0 4 0 63 4 30
2019 Compliance, inspection and enforcement 20 43 24 4 5 2 1 65 10 95
2019 Communications or public affairs 21 58 10 7 2 1 2 81 9 120
2019 Access to information and privacy 25 41 20 5 4 4 1 69 10 125
2019 Security 21 46 19 10 3 0 1 68 13 75
2019 Science and technology 27 36 25 0 6 7 0 67 7 15
2019 Legal services 30 42 9 19 0 0 0 72 19 30
2019 Administration and operations 23 40 20 9 4 4 0 65 14 1755
2019 Human resources 26 47 18 4 1 4 0 76 5 255
2019 Financial management 32 46 14 4 1 2 0 80 5 180
2019 Procurement 18 38 27 11 0 0 6 60 12 20
2019 Material management 24 35 29 6 0 6 0 63 6 20
2019 Information management 22 39 19 9 3 7 0 66 13 140
2019 Information technology 25 45 16 8 4 1 1 71 13 270
2019 Internal audit 54 22 12 4 0 8 0 83 4 25
2019 Evaluation 14 34 23 11 5 12 0 55 19 50
2019 Data sciences 25 41 23 6 3 1 0 67 9 80
2019 Policy 21 52 14 9 2 2 0 75 11 415
2019 Project management 21 43 18 8 4 4 1 68 13 300
2019 Other services to the public 24 37 20 7 7 6 1 65 14 305
2019 None of the above 23 38 21 7 5 4 1 65 13 510

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 35 35 11 10 9 0 0 70 19 710
2024 Health care practitioners 56 17 15 7 5 0 0 73 12 15
2024 Intelligence analysts 26 36 8 13 17 0 0 62 30 70
2024 Federal regulators 35 15 10 28 7 6 0 53 37 15
2024 Compliance, inspection and enforcement 28 29 14 12 17 0 0 57 29 105
2024 Communications or public affairs 41 28 9 12 10 0 0 69 22 145
2024 Access to information and privacy 45 23 13 7 12 0 0 68 19 115
2024 Security 30 30 12 16 12 0 0 60 28 85
2024 Science and technology 48 32 0 13 7 0 0 80 20 15
2024 Legal services 36 29 14 11 10 0 0 65 21 45
2024 Administration and operations 35 31 12 11 10 0 0 67 21 2050
2024 Human resources 43 30 7 8 11 1 0 74 19 310
2024 Financial management 38 38 10 8 5 1 0 76 13 155
2024 Procurement 33 31 13 18 5 0 0 63 23 15
2024 Real property 45 16 15 17 7 0 0 61 24 10
2024 Material management 27 53 10 10 0 0 0 80 10 10
2024 Information management 48 25 12 10 4 0 0 74 14 125
2024 Information technology 40 28 12 9 12 0 0 67 21 295
2024 Internal audit 48 21 20 11 0 0 0 69 11 20
2024 Evaluation 45 34 7 8 5 0 0 80 13 35
2024 Data sciences 38 33 11 6 12 0 0 70 19 90
2024 Policy 36 32 7 10 14 0 0 69 24 525
2024 Project management 32 35 11 10 12 0 0 67 22 285
2024 Other services to the public 37 32 9 11 10 1 0 69 21 370
2024 None of the above 36 32 13 8 10 1 1 69 18 510
2022 Client contact centre 45 32 12 5 4 0 1 79 9 415
2022 Health care practitioners 44 9 0 30 18 0 0 53 47 10
2022 Federal regulators 67 13 4 12 4 0 0 80 16 20
2022 Compliance, inspection and enforcement 43 35 8 7 6 0 1 79 13 120
2022 Communications or public affairs 44 29 9 11 6 1 0 74 17 115
2022 Access to information and privacy 64 19 9 4 3 0 0 83 7 105
2022 Security 47 28 11 8 6 0 0 76 13 80
2022 Science and technology 36 51 7 7 0 0 0 86 7 15
2022 Legal services 44 20 17 15 3 0 0 64 18 30
2022 Administration and operations 47 29 9 8 6 0 0 76 14 1845
2022 Human resources 64 24 4 4 3 1 0 88 8 270
2022 Financial management 51 33 7 5 3 0 1 85 8 175
2022 Procurement 35 25 8 24 8 0 0 60 32 10
2022 Material management 59 13 15 7 6 0 0 72 13 15
2022 Information management 52 28 8 2 6 2 2 83 8 115
2022 Information technology 47 29 11 6 7 1 0 77 13 260
2022 Internal audit 59 25 12 4 0 0 0 84 4 20
2022 Evaluation 64 23 5 3 5 0 0 86 8 55
2022 Data sciences 51 28 17 3 1 0 0 79 5 70
2022 Policy 44 31 9 10 6 0 0 76 16 420
2022 Project management 47 28 9 7 8 1 0 75 15 290
2022 Other services to the public 44 29 11 7 9 1 0 73 16 310
2022 None of the above 47 28 12 7 5 0 1 76 12 405
2020 Client contact centre 41 29 15 9 5 1 0 71 14 510
2020 Health care practitioners 41 41 14 5 0 0 0 82 5 20
2020 Federal regulators 40 20 15 15 10 0 0 61 25 20
2020 Compliance, inspection and enforcement 30 37 15 10 8 0 0 67 18 80
2020 Communications or public affairs 46 30 7 10 6 0 0 76 16 130
2020 Access to information and privacy 61 22 7 6 4 0 0 83 11 120
2020 Security 41 41 11 3 3 1 0 83 5 70
2020 Science and technology 55 33 6 6 0 0 0 88 6 15
2020 Legal services 43 38 6 8 5 0 0 81 13 40
2020 Administration and operations 40 33 12 10 5 0 0 73 15 1920
2020 Human resources 53 29 8 7 2 0 1 83 9 295
2020 Financial management 56 28 8 5 3 0 0 84 8 170
2020 Procurement 44 24 12 16 4 0 0 68 20 25
2020 Material management 58 24 9 9 0 0 0 81 9 20
2020 Information management 57 19 10 5 5 3 1 79 11 125
2020 Information technology 49 28 9 7 5 0 0 78 13 265
2020 Internal audit 57 31 4 8 0 0 0 87 8 25
2020 Evaluation 51 25 12 10 2 0 0 76 12 40
2020 Data sciences 41 37 8 10 3 0 0 78 13 90
2020 Policy 40 35 9 11 5 0 0 76 15 405
2020 Project management 46 28 12 8 6 0 0 74 14 310
2020 Other services to the public 49 29 12 6 4 0 0 78 10 300
2020 None of the above 43 28 13 11 5 0 0 71 16 480
2019 Client contact centre 36 31 13 10 8 1 1 68 19 455
2019 Health care practitioners 61 23 8 4 4 0 0 84 9 25
2019 Federal regulators 63 19 11 4 3 0 0 82 7 30
2019 Compliance, inspection and enforcement 42 28 9 10 9 1 0 71 20 95
2019 Communications or public affairs 62 28 6 2 2 0 0 90 4 120
2019 Access to information and privacy 55 25 7 8 3 1 0 82 11 125
2019 Security 48 18 14 12 7 1 0 67 19 75
2019 Science and technology 38 38 12 7 6 0 0 75 13 15
2019 Legal services 48 32 4 9 4 4 0 82 13 30
2019 Administration and operations 42 34 10 9 5 0 0 76 14 1755
2019 Human resources 57 29 6 5 3 0 0 86 8 255
2019 Financial management 53 30 5 8 4 0 0 83 11 180
2019 Procurement 41 28 20 11 0 0 0 69 11 20
2019 Material management 47 53 0 0 0 0 0 100 0 20
2019 Information management 51 25 11 6 6 1 0 77 12 140
2019 Information technology 50 28 9 9 5 0 0 78 14 270
2019 Internal audit 73 16 7 4 0 0 0 89 4 25
2019 Evaluation 38 29 19 8 6 0 0 67 14 50
2019 Data sciences 54 22 9 11 3 0 1 77 14 80
2019 Policy 46 33 7 9 5 0 0 79 14 420
2019 Project management 44 29 10 11 5 0 0 73 16 300
2019 Other services to the public 44 26 15 8 5 1 1 71 13 305
2019 None of the above 45 28 12 7 6 1 1 75 13 510

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 57 27 10 3 2 0 2 85 5 710
2024 Health care practitioners 43 34 17 5 0 0 0 77 5 15
2024 Intelligence analysts 38 33 16 10 2 0 1 72 12 70
2024 Federal regulators 47 42 12 0 0 0 0 88 0 15
2024 Compliance, inspection and enforcement 30 31 22 7 8 1 0 62 16 105
2024 Communications or public affairs 39 39 15 6 1 0 0 78 7 145
2024 Access to information and privacy 55 25 10 2 7 0 0 81 9 115
2024 Security 44 32 12 7 5 0 0 76 11 85
2024 Science and technology 30 27 27 17 0 0 0 57 17 15
2024 Legal services 41 27 17 8 4 0 3 70 13 45
2024 Administration and operations 46 29 14 6 4 0 1 76 10 2050
2024 Human resources 46 29 14 6 3 1 1 76 10 310
2024 Financial management 41 32 20 4 3 0 0 74 7 155
2024 Procurement 30 21 38 11 0 0 0 51 11 15
2024 Real property 43 26 16 8 7 0 0 69 15 10
2024 Material management 71 22 7 0 0 0 0 93 0 10
2024 Information management 45 32 15 4 3 0 2 79 6 125
2024 Information technology 46 32 10 7 4 1 1 79 11 295
2024 Internal audit 70 12 13 5 0 0 0 82 5 20
2024 Evaluation 56 25 14 6 0 0 0 81 6 35
2024 Data sciences 39 32 15 7 4 0 3 74 11 90
2024 Policy 39 32 16 8 5 0 0 72 12 525
2024 Project management 38 33 19 7 3 0 1 71 9 285
2024 Other services to the public 46 30 14 4 3 0 1 78 8 370
2024 None of the above 46 28 16 5 3 1 1 76 9 510
2022 Client contact centre 47 29 12 5 4 1 2 78 9 415
2022 Health care practitioners 35 27 9 12 18 0 0 62 29 10
2022 Federal regulators 40 25 31 0 0 0 4 67 0 20
2022 Compliance, inspection and enforcement 39 26 18 13 3 0 2 67 15 120
2022 Communications or public affairs 44 29 16 7 4 0 0 73 11 120
2022 Access to information and privacy 49 28 10 4 6 3 1 80 10 105
2022 Security 47 26 20 3 2 0 1 74 6 80
2022 Science and technology 43 16 28 0 13 0 0 58 13 15
2022 Legal services 17 50 15 9 9 0 0 67 18 30
2022 Administration and operations 44 30 15 6 4 0 1 74 11 1845
2022 Human resources 41 33 12 9 5 0 0 75 14 270
2022 Financial management 38 39 11 8 4 0 0 77 12 175
2022 Procurement 17 35 40 0 8 0 0 52 8 10
2022 Material management 62 16 10 12 0 0 0 78 12 15
2022 Information management 51 37 7 1 2 0 2 90 3 115
2022 Information technology 42 33 12 9 4 0 0 76 13 260
2022 Internal audit 56 28 8 4 4 0 0 85 8 20
2022 Evaluation 54 30 11 5 0 0 0 84 5 55
2022 Data sciences 42 30 12 10 5 0 1 72 15 70
2022 Policy 34 32 17 8 8 0 1 66 16 420
2022 Project management 41 31 14 10 4 0 0 71 14 295
2022 Other services to the public 43 31 15 5 6 0 0 74 11 310
2022 None of the above 48 26 12 7 5 0 2 76 11 405
2020 Client contact centre 54 30 9 4 2 0 1 85 6 510
2020 Health care practitioners 51 40 5 5 0 0 0 90 5 20
2020 Federal regulators 21 36 19 4 20 0 0 56 24 20
2020 Compliance, inspection and enforcement 31 27 25 9 6 0 3 60 15 80
2020 Communications or public affairs 35 32 21 9 4 0 0 66 13 130
2020 Access to information and privacy 47 30 12 3 5 2 2 79 9 120
2020 Security 41 35 10 9 3 0 1 78 12 70
2020 Science and technology 50 26 12 12 0 0 0 76 12 15
2020 Legal services 26 43 17 9 5 0 0 69 14 40
2020 Administration and operations 36 31 18 8 6 0 0 67 14 1920
2020 Human resources 40 28 19 6 8 0 0 68 14 290
2020 Financial management 39 33 15 9 3 0 0 73 12 170
2020 Procurement 29 36 12 20 4 0 0 64 24 25
2020 Material management 46 41 9 4 0 0 0 87 4 20
2020 Information management 47 32 12 7 1 1 0 80 8 130
2020 Information technology 41 28 17 6 6 0 1 71 12 270
2020 Internal audit 44 17 38 0 0 0 0 62 0 25
2020 Evaluation 37 39 15 7 2 0 0 76 9 40
2020 Data sciences 35 35 16 7 8 0 0 69 15 85
2020 Policy 23 32 21 14 10 0 0 56 24 405
2020 Project management 34 32 19 9 6 0 0 66 15 310
2020 Other services to the public 48 28 13 6 4 0 1 77 10 300
2020 None of the above 39 30 18 6 6 0 1 70 12 485
2019 Client contact centre 58 25 10 4 2 0 2 84 6 450
2019 Health care practitioners 36 42 18 4 0 0 0 78 4 25
2019 Federal regulators 61 25 14 0 0 0 0 86 0 30
2019 Compliance, inspection and enforcement 45 21 16 11 6 0 1 67 17 95
2019 Communications or public affairs 45 36 14 4 1 0 0 81 5 120
2019 Access to information and privacy 50 32 11 5 1 1 0 83 6 125
2019 Security 40 32 15 7 4 0 1 74 11 75
2019 Science and technology 38 25 25 0 12 0 0 63 12 15
2019 Legal services 29 39 22 7 4 0 0 68 10 30
2019 Administration and operations 41 30 17 8 4 0 0 71 11 1750
2019 Human resources 42 29 17 8 5 0 0 70 13 255
2019 Financial management 46 33 17 3 1 0 0 79 4 180
2019 Procurement 46 39 10 0 5 0 0 86 5 20
2019 Material management 59 21 14 6 0 0 0 80 6 20
2019 Information management 44 40 10 4 1 0 1 84 5 135
2019 Information technology 40 35 14 8 4 0 0 75 11 270
2019 Internal audit 48 31 20 0 0 0 0 80 0 25
2019 Evaluation 51 23 20 0 4 0 2 75 4 50
2019 Data sciences 44 36 12 6 3 0 0 80 8 80
2019 Policy 40 28 18 8 5 0 0 69 13 420
2019 Project management 36 31 19 9 4 1 0 68 13 300
2019 Other services to the public 48 28 16 5 4 0 0 76 8 305
2019 None of the above 46 27 16 5 4 0 1 74 10 505

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 49 22 10 2 6 2 9 79 9 710
2024 Health care practitioners 63 26 0 6 5 0 0 89 11 15
2024 Intelligence analysts 60 21 4 4 3 5 3 88 7 70
2024 Federal regulators 60 26 0 7 7 0 0 86 14 15
2024 Compliance, inspection and enforcement 52 24 14 1 7 1 2 78 8 105
2024 Communications or public affairs 72 15 5 5 3 1 1 87 8 145
2024 Access to information and privacy 65 16 6 1 4 3 5 88 5 115
2024 Security 56 22 7 4 7 2 1 82 11 85
2024 Science and technology 56 24 13 7 0 0 0 80 7 15
2024 Legal services 57 24 9 0 7 0 2 83 7 45
2024 Administration and operations 57 22 7 4 5 3 2 83 10 2045
2024 Human resources 70 18 4 4 3 1 0 89 7 310
2024 Financial management 60 27 3 4 3 2 0 89 8 155
2024 Procurement 68 27 0 0 5 0 0 95 5 15
2024 Real property 74 19 0 0 0 7 0 100 0 10
2024 Material management 68 32 0 0 0 0 0 100 0 10
2024 Information management 65 22 9 1 3 0 1 88 3 125
2024 Information technology 62 21 8 3 3 2 2 85 6 295
2024 Internal audit 63 16 21 0 0 0 0 79 0 20
2024 Evaluation 61 27 8 0 2 2 0 90 2 35
2024 Data sciences 66 23 5 1 1 3 0 92 3 90
2024 Policy 68 20 4 3 3 0 1 90 6 525
2024 Project management 65 20 7 1 3 1 2 88 5 285
2024 Other services to the public 54 24 7 3 6 2 4 83 9 370
2024 None of the above 55 24 8 2 5 4 2 83 8 510
2022 Client contact centre 49 21 9 3 3 7 8 82 7 415
2022 Health care practitioners 35 39 18 0 8 0 0 74 8 10
2022 Federal regulators 71 17 4 0 4 4 0 92 4 20
2022 Compliance, inspection and enforcement 60 22 11 2 2 2 1 85 3 120
2022 Communications or public affairs 74 14 5 1 4 2 0 90 5 120
2022 Access to information and privacy 60 16 12 5 0 2 5 82 6 105
2022 Security 64 23 5 1 1 4 2 93 2 80
2022 Science and technology 58 24 5 0 7 0 7 88 7 15
2022 Legal services 61 24 9 3 0 3 0 88 3 30
2022 Administration and operations 60 20 8 3 3 3 3 85 7 1845
2022 Human resources 73 16 5 2 1 3 0 92 3 270
2022 Financial management 71 19 5 1 1 1 1 92 2 175
2022 Procurement 59 32 0 0 8 0 0 92 8 10
2022 Material management 75 25 0 0 0 0 0 100 0 15
2022 Information management 63 25 4 0 2 4 2 93 3 115
2022 Information technology 63 23 7 0 1 4 1 91 2 260
2022 Internal audit 55 29 4 0 8 4 0 88 9 20
2022 Evaluation 79 10 3 3 4 0 1 90 7 55
2022 Data sciences 69 20 2 1 3 4 0 93 4 70
2022 Policy 69 20 5 2 1 1 1 92 3 420
2022 Project management 64 20 6 1 3 4 2 89 5 295
2022 Other services to the public 57 21 9 3 4 4 4 84 7 310
2022 None of the above 60 18 10 2 3 3 4 84 5 405

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Client contact centre 46 28 26 710
2024 Health care practitioners 24 55 21 15
2024 Intelligence analysts 37 31 32 70
2024 Federal regulators 38 42 20 15
2024 Compliance, inspection and enforcement 49 24 27 105
2024 Communications or public affairs 44 25 32 145
2024 Access to information and privacy 34 32 33 115
2024 Security 39 29 32 85
2024 Science and technology 40 47 13 15
2024 Legal services 27 31 42 45
2024 Administration and operations 37 33 30 2050
2024 Human resources 46 27 27 310
2024 Financial management 41 38 21 155
2024 Procurement 23 29 48 15
2024 Real property 34 24 42 10
2024 Material management 34 24 41 10
2024 Information management 30 41 29 125
2024 Information technology 33 34 33 295
2024 Internal audit 35 27 38 20
2024 Evaluation 41 30 29 35
2024 Data sciences 42 30 28 90
2024 Policy 47 17 36 525
2024 Project management 47 22 30 285
2024 Other services to the public 37 36 27 370
2024 None of the above 35 38 27 515
2022 Client contact centre 49 26 25 415
2022 Health care practitioners 17 45 38 10
2022 Federal regulators 31 31 39 20
2022 Compliance, inspection and enforcement 42 25 33 120
2022 Communications or public affairs 41 24 35 120
2022 Access to information and privacy 36 35 29 105
2022 Security 34 25 41 80
2022 Science and technology 38 32 30 15
2022 Legal services 45 25 30 30
2022 Administration and operations 43 31 27 1845
2022 Human resources 46 34 20 270
2022 Financial management 31 37 32 175
2022 Procurement 35 7 58 10
2022 Material management 39 43 18 15
2022 Information management 37 33 30 115
2022 Information technology 33 34 32 265
2022 Internal audit 34 35 30 20
2022 Evaluation 31 44 25 55
2022 Data sciences 35 34 31 70
2022 Policy 51 16 33 420
2022 Project management 45 23 32 295
2022 Other services to the public 42 31 27 310
2022 None of the above 40 33 27 405
2020 Client contact centre 37 28 35 515
2020 Health care practitioners 27 46 27 20
2020 Federal regulators 19 31 51 20
2020 Compliance, inspection and enforcement 32 34 35 80
2020 Communications or public affairs 26 29 45 130
2020 Access to information and privacy 21 43 36 120
2020 Security 29 41 30 75
2020 Science and technology 28 40 31 15
2020 Legal services 35 33 33 40
2020 Administration and operations 24 39 36 1930
2020 Human resources 29 36 35 295
2020 Financial management 27 43 30 170
2020 Procurement 20 32 48 25
2020 Material management 14 62 24 20
2020 Information management 18 44 39 130
2020 Information technology 23 39 37 270
2020 Internal audit 13 34 53 25
2020 Evaluation 38 32 29 40
2020 Data sciences 24 39 37 90
2020 Policy 41 25 34 405
2020 Project management 32 32 36 315
2020 Other services to the public 20 40 40 300
2020 None of the above 21 42 37 485
2019 Client contact centre 36 28 36 455
2019 Health care practitioners 23 31 45 25
2019 Federal regulators 36 49 15 30
2019 Compliance, inspection and enforcement 36 30 34 95
2019 Communications or public affairs 25 35 40 120
2019 Access to information and privacy 25 41 34 125
2019 Security 32 28 40 75
2019 Science and technology 44 13 43 15
2019 Legal services 32 38 30 30
2019 Administration and operations 30 35 35 1765
2019 Human resources 38 27 35 255
2019 Financial management 27 34 39 180
2019 Procurement 41 27 32 20
2019 Material management 18 50 32 20
2019 Information management 25 34 41 140
2019 Information technology 24 33 42 270
2019 Internal audit 31 30 38 25
2019 Evaluation 32 28 41 50
2019 Data sciences 37 29 34 80
2019 Policy 49 19 32 420
2019 Project management 35 27 39 300
2019 Other services to the public 26 38 36 305
2019 None of the above 26 41 34 510

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Client contact centre 3 54 25 4 10 4 335
2024 Intelligence analysts 11 47 22 4 0 16 30
2024 Compliance, inspection and enforcement 4 47 24 12 6 7 55
2024 Communications or public affairs 4 40 25 10 10 11 60
2024 Access to information and privacy 5 34 20 6 30 5 35
2024 Security 9 41 30 6 10 5 35
2024 Legal services 7 41 23 0 23 7 10
2024 Administration and operations 8 52 20 4 9 7 745
2024 Human resources 11 38 21 7 13 10 135
2024 Financial management 11 38 30 2 10 9 60
2024 Information management 22 42 7 11 17 2 35
2024 Information technology 18 34 28 6 8 4 100
2024 Evaluation 0 46 31 0 17 6 15
2024 Data sciences 2 37 32 2 16 11 35
2024 Policy 4 50 28 8 4 6 240
2024 Project management 6 53 20 6 5 10 130
2024 Other services to the public 8 41 27 6 15 4 135
2024 None of the above 9 42 21 3 19 6 175
2022 Client contact centre 4 68 17 2 6 3 205
2022 Compliance, inspection and enforcement 4 53 18 0 16 10 50
2022 Communications or public affairs 0 60 19 3 7 11 50
2022 Access to information and privacy 3 37 18 5 28 10 40
2022 Security 12 32 28 5 3 21 25
2022 Legal services 14 20 14 20 26 6 10
2022 Administration and operations 6 58 17 5 9 6 760
2022 Human resources 10 52 14 5 11 7 120
2022 Financial management 5 60 15 2 10 8 50
2022 Information management 8 43 21 3 19 7 40
2022 Information technology 12 30 28 8 7 15 90
2022 Evaluation 5 42 8 19 20 6 15
2022 Data sciences 0 33 43 9 4 11 25
2022 Policy 1 50 28 8 5 8 210
2022 Project management 3 65 16 6 4 6 130
2022 Other services to the public 4 52 18 6 10 10 130
2022 None of the above 10 48 20 2 12 8 160
2020 Client contact centre 3 54 33 4 2 5 185
2020 Compliance, inspection and enforcement 4 48 44 0 0 4 25
2020 Communications or public affairs 9 30 40 3 16 3 35
2020 Access to information and privacy 0 47 36 4 4 8 25
2020 Security 0 44 33 9 0 14 20
2020 Legal services 0 41 34 7 18 0 15
2020 Administration and operations 10 54 21 4 6 6 470
2020 Human resources 12 56 18 1 9 5 85
2020 Financial management 5 59 22 2 4 8 45
2020 Information management 14 34 35 5 12 0 20
2020 Information technology 19 33 33 7 6 3 65
2020 Evaluation 0 43 37 0 7 13 15
2020 Data sciences 0 29 42 9 10 10 20
2020 Policy 5 58 28 2 4 4 165
2020 Project management 6 57 29 2 1 5 100
2020 Other services to the public 10 48 22 3 9 9 60
2020 None of the above 10 42 25 6 8 9 105
2019 Client contact centre 3 44 43 2 5 4 165
2019 Federal regulators 39 11 41 10 0 0 10
2019 Compliance, inspection and enforcement 6 30 50 3 12 0 35
2019 Communications or public affairs 3 43 23 13 14 3 30
2019 Access to information and privacy 15 31 16 10 20 7 30
2019 Security 8 25 43 8 7 8 25
2019 Administration and operations 7 47 23 4 12 7 525
2019 Human resources 7 53 18 5 14 4 95
2019 Financial management 8 60 21 0 5 6 50
2019 Information management 8 40 16 0 29 6 35
2019 Information technology 15 26 38 0 13 8 65
2019 Evaluation 12 22 24 12 18 12 15
2019 Data sciences 4 25 34 10 24 3 30
2019 Policy 4 54 26 3 6 7 205
2019 Project management 5 51 20 11 9 4 105
2019 Other services to the public 10 31 24 6 20 8 80
2019 None of the above 10 34 21 8 19 8 130
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 46 39 7 5 3 1 0 85 8 710
2024 Health care practitioners 49 32 6 0 12 0 0 81 12 15
2024 Intelligence analysts 37 46 7 5 4 0 0 83 10 70
2024 Federal regulators 46 34 12 0 8 0 0 79 8 15
2024 Compliance, inspection and enforcement 43 39 9 4 3 1 0 84 8 105
2024 Communications or public affairs 43 40 9 5 3 0 0 82 9 145
2024 Access to information and privacy 56 31 6 3 5 0 0 86 8 115
2024 Security 37 40 9 7 7 0 0 77 15 85
2024 Science and technology 44 50 6 0 0 0 0 94 0 15
2024 Legal services 53 38 3 3 4 0 0 91 6 45
2024 Administration and operations 49 35 8 5 3 0 0 84 7 2045
2024 Human resources 44 39 8 5 4 0 0 83 9 310
2024 Financial management 48 40 6 4 2 0 0 89 5 155
2024 Procurement 42 51 0 0 8 0 0 92 8 15
2024 Real property 71 7 0 22 0 0 0 78 22 10
2024 Material management 36 52 12 0 0 0 0 88 0 10
2024 Information management 45 39 7 7 1 1 0 84 8 125
2024 Information technology 47 34 8 6 4 0 0 81 11 290
2024 Internal audit 60 31 8 0 0 0 0 92 0 20
2024 Evaluation 57 22 8 11 2 0 0 79 13 35
2024 Data sciences 41 42 6 5 5 0 0 83 10 90
2024 Policy 42 40 9 6 4 0 0 82 10 525
2024 Project management 43 38 8 6 5 0 0 82 11 285
2024 Other services to the public 54 32 4 6 3 1 0 87 9 370
2024 None of the above 50 35 7 4 3 1 0 86 7 510
2022 Client contact centre 51 37 7 3 2 1 0 88 5 415
2022 Health care practitioners 62 27 12 0 0 0 0 88 0 10
2022 Federal regulators 70 30 0 0 0 0 0 100 0 20
2022 Compliance, inspection and enforcement 52 39 5 2 2 0 0 91 4 120
2022 Communications or public affairs 43 42 9 2 4 0 0 85 6 120
2022 Access to information and privacy 58 28 9 1 3 0 0 86 4 105
2022 Security 51 39 6 1 2 0 0 90 4 80
2022 Science and technology 50 37 0 13 0 0 0 87 13 15
2022 Legal services 61 33 0 6 0 0 0 94 6 30
2022 Administration and operations 59 32 4 3 2 0 0 91 5 1840
2022 Human resources 61 28 7 3 1 0 0 89 4 270
2022 Financial management 57 34 6 1 1 0 1 92 2 175
2022 Procurement 78 22 0 0 0 0 0 100 0 10
2022 Material management 31 63 6 0 0 0 0 94 0 15
2022 Information management 57 30 7 3 2 1 0 87 5 115
2022 Information technology 54 37 3 3 2 0 0 92 6 260
2022 Internal audit 52 37 12 0 0 0 0 88 0 20
2022 Evaluation 66 25 1 4 3 0 0 92 7 55
2022 Data sciences 63 26 8 0 4 0 0 88 4 70
2022 Policy 49 36 6 6 2 0 0 85 8 420
2022 Project management 50 37 7 3 2 0 0 88 5 295
2022 Other services to the public 58 32 4 4 2 0 0 90 6 310
2022 None of the above 59 30 4 5 1 0 0 89 6 405
2020 Client contact centre 50 36 9 3 1 0 0 87 4 505
2020 Health care practitioners 56 44 0 0 0 0 0 100 0 20
2020 Federal regulators 53 26 0 10 11 0 0 79 21 20
2020 Compliance, inspection and enforcement 40 39 9 5 6 0 0 80 12 80
2020 Communications or public affairs 57 32 6 5 0 0 0 89 5 130
2020 Access to information and privacy 59 30 3 3 3 1 0 90 7 120
2020 Security 60 26 12 1 0 0 0 86 1 75
2020 Science and technology 46 48 6 0 0 0 0 94 0 15
2020 Legal services 60 37 0 2 0 0 0 98 2 40
2020 Administration and operations 53 36 6 4 1 0 0 89 5 1915
2020 Human resources 54 35 7 3 1 0 0 89 4 290
2020 Financial management 53 38 7 1 2 0 0 91 2 170
2020 Procurement 52 32 12 4 0 0 0 84 4 25
2020 Material management 63 32 0 5 0 0 0 95 5 20
2020 Information management 57 29 6 3 3 2 0 88 6 130
2020 Information technology 52 32 10 3 2 1 0 85 6 265
2020 Internal audit 64 22 5 4 5 0 0 86 9 20
2020 Evaluation 69 22 0 9 0 0 0 91 9 40
2020 Data sciences 51 40 5 4 0 0 0 91 4 90
2020 Policy 47 40 8 4 1 0 0 87 5 405
2020 Project management 51 37 8 3 1 0 0 87 5 310
2020 Other services to the public 62 30 7 2 0 0 0 91 2 300
2020 None of the above 53 34 8 4 2 0 0 87 6 480
2019 Client contact centre 48 34 10 5 4 0 0 82 9 450
2019 Health care practitioners 55 41 4 0 0 0 0 96 0 25
2019 Federal regulators 64 22 14 0 0 0 0 86 0 30
2019 Compliance, inspection and enforcement 50 32 9 4 4 0 0 82 8 95
2019 Communications or public affairs 50 40 4 3 2 1 0 91 5 120
2019 Access to information and privacy 63 26 4 4 3 0 0 89 7 125
2019 Security 49 38 9 4 0 0 0 86 4 70
2019 Science and technology 32 49 7 6 6 0 0 81 13 15
2019 Legal services 41 47 4 4 4 0 0 89 8 30
2019 Administration and operations 52 36 7 4 1 0 0 88 5 1745
2019 Human resources 50 39 5 4 1 0 0 90 6 255
2019 Financial management 47 43 6 2 2 0 0 90 4 180
2019 Procurement 53 29 9 4 4 0 0 82 9 20
2019 Material management 53 29 18 0 0 0 0 82 0 20
2019 Information management 53 36 7 4 1 0 0 88 5 135
2019 Information technology 44 40 9 6 1 0 0 84 7 265
2019 Internal audit 68 28 4 0 0 0 0 96 0 25
2019 Evaluation 47 40 7 2 4 0 0 87 5 50
2019 Data sciences 46 37 10 6 1 0 0 82 7 80
2019 Policy 49 39 6 4 2 0 0 89 6 415
2019 Project management 49 35 8 5 3 0 0 85 7 295
2019 Other services to the public 54 32 6 5 2 1 0 87 7 305
2019 None of the above 54 31 8 5 2 0 0 85 7 510

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 27 41 15 10 5 1 1 69 16 705
2024 Health care practitioners 5 43 25 15 12 0 0 48 27 15
2024 Intelligence analysts 21 38 11 9 16 4 1 62 26 70
2024 Federal regulators 37 12 21 31 0 0 0 48 31 15
2024 Compliance, inspection and enforcement 14 36 14 20 14 2 0 51 34 105
2024 Communications or public affairs 21 43 15 14 6 0 0 64 21 145
2024 Access to information and privacy 34 28 20 9 6 4 0 64 15 115
2024 Security 13 37 18 22 9 1 0 51 31 85
2024 Science and technology 29 13 22 30 6 0 0 42 36 15
2024 Legal services 21 52 10 12 3 2 0 75 14 45
2024 Administration and operations 23 40 16 13 7 1 0 63 20 2050
2024 Human resources 17 47 15 12 7 2 0 66 19 310
2024 Financial management 20 42 21 8 7 3 0 64 15 155
2024 Procurement 28 50 15 0 7 0 0 78 7 15
2024 Real property 28 17 31 15 9 0 0 45 23 10
2024 Material management 8 31 37 24 0 0 0 39 24 10
2024 Information management 29 44 14 10 2 1 0 73 12 125
2024 Information technology 27 37 17 8 9 2 0 65 17 295
2024 Internal audit 27 60 8 5 0 0 0 87 5 20
2024 Evaluation 15 41 22 12 10 0 0 56 22 35
2024 Data sciences 17 38 15 15 15 1 0 55 30 90
2024 Policy 13 39 15 18 13 0 0 53 32 525
2024 Project management 19 39 19 13 9 0 0 58 23 280
2024 Other services to the public 28 36 16 11 7 2 0 65 19 370
2024 None of the above 27 34 16 11 10 2 0 62 21 515
2022 Client contact centre 32 40 15 6 3 3 0 75 10 415
2022 Health care practitioners 27 42 19 12 0 0 0 69 12 10
2022 Federal regulators 48 30 13 4 0 4 0 82 4 20
2022 Compliance, inspection and enforcement 28 46 11 9 6 1 0 74 15 120
2022 Communications or public affairs 27 43 14 14 2 0 0 70 16 120
2022 Access to information and privacy 48 34 9 5 1 3 0 84 6 105
2022 Security 34 40 13 10 2 0 1 76 12 80
2022 Science and technology 16 34 37 0 13 0 0 51 13 15
2022 Legal services 27 38 15 9 6 5 0 69 15 30
2022 Administration and operations 33 43 12 8 3 1 0 78 10 1840
2022 Human resources 34 49 9 5 1 1 0 85 6 270
2022 Financial management 32 49 9 7 2 1 0 82 9 175
2022 Procurement 16 61 15 8 0 0 0 76 8 10
2022 Material management 23 50 22 6 0 0 0 72 6 15
2022 Information management 32 43 12 6 4 2 0 77 10 115
2022 Information technology 33 35 16 9 5 1 0 69 15 260
2022 Internal audit 37 38 25 0 0 0 0 75 0 20
2022 Evaluation 41 35 7 12 4 1 0 76 16 55
2022 Data sciences 31 46 12 6 6 0 0 76 12 70
2022 Policy 28 45 13 10 3 1 0 74 13 420
2022 Project management 26 42 17 10 5 0 0 68 15 295
2022 Other services to the public 33 45 10 7 5 1 0 79 11 310
2022 None of the above 38 35 13 7 4 1 1 75 12 405
2020 Client contact centre 35 43 13 6 2 2 0 79 8 515
2020 Health care practitioners 28 46 10 16 0 0 0 74 16 20
2020 Federal regulators 36 29 20 5 10 0 0 65 15 20
2020 Compliance, inspection and enforcement 35 40 10 10 5 0 0 75 15 80
2020 Communications or public affairs 33 45 11 8 2 2 0 79 10 130
2020 Access to information and privacy 48 36 12 2 2 1 0 85 3 120
2020 Security 32 40 22 4 1 0 0 72 5 75
2020 Science and technology 29 33 12 13 6 7 0 67 20 15
2020 Legal services 38 45 11 2 0 3 0 86 3 40
2020 Administration and operations 33 43 14 7 2 1 0 77 9 1925
2020 Human resources 36 48 10 5 1 0 0 84 6 295
2020 Financial management 33 50 9 4 0 4 0 87 4 170
2020 Procurement 28 52 16 0 0 4 0 83 0 25
2020 Material management 27 63 10 0 0 0 0 90 0 20
2020 Information management 43 42 7 4 3 2 0 86 7 130
2020 Information technology 35 36 19 7 3 0 0 71 10 270
2020 Internal audit 48 47 0 4 0 0 0 96 4 25
2020 Evaluation 32 36 20 10 2 0 0 68 12 40
2020 Data sciences 37 37 14 9 2 1 0 75 11 90
2020 Policy 33 47 12 7 1 1 0 81 7 405
2020 Project management 32 46 15 5 2 0 0 78 7 315
2020 Other services to the public 37 41 14 6 1 1 0 78 7 300
2020 None of the above 30 43 15 7 3 2 0 75 10 485
2019 Client contact centre 28 45 16 6 3 1 0 75 9 455
2019 Health care practitioners 37 47 12 4 0 0 0 84 4 25
2019 Federal regulators 36 43 21 0 0 0 0 79 0 30
2019 Compliance, inspection and enforcement 30 39 16 10 5 1 0 69 15 95
2019 Communications or public affairs 37 47 11 3 1 0 0 84 4 120
2019 Access to information and privacy 41 42 7 6 2 2 0 86 7 125
2019 Security 27 41 25 5 3 0 0 67 8 75
2019 Science and technology 33 26 13 16 13 0 0 58 29 15
2019 Legal services 23 55 18 4 0 0 0 78 4 30
2019 Administration and operations 32 45 14 6 2 1 0 78 9 1755
2019 Human resources 28 51 13 7 1 0 0 79 8 255
2019 Financial management 31 53 10 5 0 2 0 85 5 180
2019 Procurement 22 54 15 0 4 4 0 79 5 20
2019 Material management 32 53 15 0 0 0 0 85 0 20
2019 Information management 35 43 15 6 1 2 0 79 7 140
2019 Information technology 30 43 13 12 1 0 0 74 13 265
2019 Internal audit 49 42 9 0 0 0 0 91 0 25
2019 Evaluation 27 43 17 9 4 0 0 70 13 50
2019 Data sciences 33 46 13 8 0 0 0 79 8 80
2019 Policy 33 44 12 9 2 1 0 77 11 420
2019 Project management 31 42 14 8 3 1 0 74 12 300
2019 Other services to the public 37 36 16 6 4 1 0 74 10 305
2019 None of the above 34 37 17 7 3 1 0 72 10 510

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 13 22 29 17 12 2 7 31 38 705
2024 Health care practitioners 12 34 18 25 11 0 0 36 46 15
2024 Intelligence analysts 15 28 30 8 10 3 5 20 48 70
2024 Federal regulators 11 42 24 6 5 6 6 13 59 15
2024 Compliance, inspection and enforcement 20 38 27 10 5 0 0 15 59 105
2024 Communications or public affairs 17 23 44 12 4 1 1 16 40 145
2024 Access to information and privacy 14 19 29 15 16 1 5 33 36 115
2024 Security 20 24 31 13 4 0 8 18 48 85
2024 Science and technology 22 13 21 15 29 0 0 44 35 15
2024 Legal services 18 16 32 20 6 0 9 28 37 45
2024 Administration and operations 18 28 29 14 8 1 3 23 47 2045
2024 Human resources 18 28 33 11 6 0 4 17 48 310
2024 Financial management 15 26 33 16 8 0 2 25 42 155
2024 Procurement 10 60 23 0 7 0 0 7 71 15
2024 Real property 30 34 25 11 0 0 0 11 64 10
2024 Material management 0 7 20 42 30 0 0 73 7 10
2024 Information management 13 24 37 15 9 1 2 24 38 125
2024 Information technology 18 25 26 15 9 1 5 26 46 295
2024 Internal audit 0 28 29 33 10 0 0 43 28 20
2024 Evaluation 18 22 27 21 4 0 7 28 43 35
2024 Data sciences 19 36 22 11 6 0 5 19 58 90
2024 Policy 25 32 31 8 4 0 1 12 57 525
2024 Project management 24 32 34 6 2 0 1 9 57 280
2024 Other services to the public 15 22 34 16 8 1 4 26 38 370
2024 None of the above 17 22 32 15 9 1 4 25 41 510
2022 Client contact centre 9 21 28 19 14 3 7 36 33 415
2022 Health care practitioners 21 17 35 27 0 0 0 27 38 10
2022 Federal regulators 8 8 33 31 10 4 4 45 18 20
2022 Compliance, inspection and enforcement 15 20 37 17 7 0 5 25 36 120
2022 Communications or public affairs 14 27 34 16 7 0 2 24 42 120
2022 Access to information and privacy 13 19 29 11 18 2 10 32 35 105
2022 Security 11 24 33 23 6 0 4 30 37 80
2022 Science and technology 14 13 43 20 10 0 0 30 27 15
2022 Legal services 12 29 34 19 6 0 0 25 41 30
2022 Administration and operations 11 25 32 17 11 1 3 28 38 1840
2022 Human resources 9 22 38 19 9 1 2 29 32 270
2022 Financial management 7 25 37 17 11 1 2 29 33 175
2022 Procurement 32 36 22 9 0 0 0 9 68 10
2022 Material management 6 0 25 31 38 0 0 69 6 15
2022 Information management 8 14 35 29 11 1 3 41 23 115
2022 Information technology 11 27 34 14 10 1 4 25 39 260
2022 Internal audit 7 23 42 13 8 0 6 22 33 20
2022 Evaluation 13 10 37 19 12 6 4 34 25 55
2022 Data sciences 10 33 37 12 3 2 2 16 45 70
2022 Policy 14 30 38 11 5 0 1 17 45 420
2022 Project management 23 26 29 12 7 0 1 20 50 290
2022 Other services to the public 15 20 31 17 12 0 4 30 37 310
2022 None of the above 12 21 32 16 12 1 7 30 36 405
2020 Client contact centre 8 20 26 26 15 1 3 43 30 510
2020 Health care practitioners 0 20 46 28 0 6 0 29 22 20
2020 Federal regulators 15 25 30 15 16 0 0 30 40 20
2020 Compliance, inspection and enforcement 17 25 36 13 6 1 1 20 43 80
2020 Communications or public affairs 14 25 30 20 8 1 1 29 40 130
2020 Access to information and privacy 8 10 31 21 23 1 5 47 19 120
2020 Security 7 18 33 31 11 0 0 42 25 75
2020 Science and technology 20 18 19 21 16 0 7 39 41 15
2020 Legal services 7 12 42 30 7 0 2 38 20 40
2020 Administration and operations 13 27 33 16 10 0 1 27 40 1920
2020 Human resources 11 22 32 25 7 1 0 33 34 295
2020 Financial management 7 21 34 24 12 1 2 36 29 170
2020 Procurement 8 24 33 28 8 0 0 36 32 25
2020 Material management 4 14 23 32 27 0 0 59 18 20
2020 Information management 9 24 31 24 9 2 2 34 34 130
2020 Information technology 14 21 37 18 7 1 1 26 36 270
2020 Internal audit 0 26 34 27 13 0 0 40 26 25
2020 Evaluation 5 24 29 22 15 5 0 38 31 40
2020 Data sciences 8 21 37 17 15 1 0 33 29 90
2020 Policy 10 28 44 12 5 1 0 17 38 405
2020 Project management 12 26 35 19 6 1 1 26 39 315
2020 Other services to the public 12 22 34 21 10 1 1 32 34 300
2020 None of the above 12 21 32 22 11 1 1 34 34 485
2019 Client contact centre 7 22 29 23 13 1 5 38 31 455
2019 Health care practitioners 4 21 39 28 4 0 4 33 26 25
2019 Federal regulators 4 29 32 13 22 0 0 35 33 30
2019 Compliance, inspection and enforcement 13 33 27 13 12 0 1 25 47 90
2019 Communications or public affairs 9 23 40 17 10 1 0 27 32 120
2019 Access to information and privacy 8 20 22 27 19 1 4 48 29 120
2019 Security 8 19 31 28 14 0 0 42 27 75
2019 Science and technology 13 25 23 27 13 0 0 40 37 15
2019 Legal services 7 21 42 21 10 0 0 30 28 30
2019 Administration and operations 12 26 34 19 8 1 1 28 38 1760
2019 Human resources 10 22 42 16 9 0 2 25 32 255
2019 Financial management 6 21 39 22 8 0 3 31 28 180
2019 Procurement 18 13 28 24 13 4 0 38 33 20
2019 Material management 0 15 32 33 20 0 0 53 15 20
2019 Information management 6 20 35 21 12 3 2 35 28 140
2019 Information technology 11 28 30 20 10 1 1 30 39 270
2019 Internal audit 16 8 20 44 12 0 0 56 24 25
2019 Evaluation 6 21 33 27 14 0 0 40 27 50
2019 Data sciences 11 19 33 28 6 0 3 35 31 80
2019 Policy 8 24 40 19 7 1 1 26 33 420
2019 Project management 14 29 27 18 10 1 1 28 44 300
2019 Other services to the public 10 23 32 17 14 1 2 33 34 305
2019 None of the above 13 19 31 18 15 1 3 35 33 510

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 10 15 24 18 14 3 16 39 31 700
2024 Health care practitioners 10 36 41 7 6 0 0 13 46 15
2024 Intelligence analysts 11 25 29 13 5 4 13 22 43 70
2024 Federal regulators 17 21 52 0 5 0 6 5 40 15
2024 Compliance, inspection and enforcement 14 24 26 20 12 1 4 33 40 105
2024 Communications or public affairs 29 31 21 12 6 0 1 18 61 145
2024 Access to information and privacy 13 12 17 23 17 4 13 49 31 115
2024 Security 17 19 31 14 4 2 13 21 42 85
2024 Science and technology 34 12 25 0 29 0 0 29 47 15
2024 Legal services 4 28 38 10 12 0 9 23 35 45
2024 Administration and operations 11 19 27 20 12 3 9 36 33 2045
2024 Human resources 21 27 26 13 6 1 5 20 52 310
2024 Financial management 11 30 30 14 8 1 6 24 44 155
2024 Procurement 34 40 19 7 0 0 0 7 74 15
2024 Real property 48 16 28 0 8 0 0 8 64 10
2024 Material management 0 35 27 10 18 10 0 31 39 10
2024 Information management 9 18 26 20 18 3 7 41 30 125
2024 Information technology 17 23 34 12 7 2 5 21 43 295
2024 Internal audit 0 31 37 17 15 0 0 31 31 20
2024 Evaluation 12 17 31 22 2 0 16 29 34 35
2024 Data sciences 17 18 27 20 4 0 13 28 40 90
2024 Policy 23 29 32 12 3 0 1 15 53 525
2024 Project management 29 26 28 9 4 2 2 13 58 285
2024 Other services to the public 9 15 25 18 15 4 14 40 30 370
2024 None of the above 10 15 27 21 13 3 11 39 29 510
2022 Client contact centre 7 15 25 19 13 6 15 40 28 415
2022 Health care practitioners 0 38 28 34 0 0 0 34 38 10
2022 Federal regulators 12 18 39 12 14 0 4 28 31 20
2022 Compliance, inspection and enforcement 6 18 20 27 18 1 9 51 27 120
2022 Communications or public affairs 22 28 22 15 7 1 5 24 53 115
2022 Access to information and privacy 10 11 24 19 15 11 10 43 27 105
2022 Security 12 19 23 25 13 3 6 41 34 80
2022 Science and technology 0 30 39 12 10 0 10 24 33 15
2022 Legal services 9 18 21 12 23 13 4 42 33 30
2022 Administration and operations 8 16 28 22 15 3 9 42 27 1835
2022 Human resources 14 21 30 17 14 2 2 33 36 270
2022 Financial management 5 23 37 17 11 1 7 30 30 175
2022 Procurement 25 34 34 7 0 0 0 7 59 10
2022 Material management 13 12 14 35 27 0 0 61 25 15
2022 Information management 6 10 27 28 18 2 9 52 18 115
2022 Information technology 15 23 28 19 10 0 5 30 40 260
2022 Internal audit 0 30 37 14 12 0 6 28 32 20
2022 Evaluation 12 14 24 25 20 2 4 48 27 55
2022 Data sciences 13 21 33 21 7 3 2 29 36 70
2022 Policy 16 27 36 14 5 2 2 19 44 420
2022 Project management 23 24 26 12 8 3 3 22 50 290
2022 Other services to the public 8 15 27 18 19 5 9 42 26 305
2022 None of the above 9 13 26 21 14 3 15 42 26 405
2020 Client contact centre 8 16 28 18 17 5 8 40 27 510
2020 Health care practitioners 5 10 30 42 8 0 6 53 16 20
2020 Federal regulators 5 15 30 10 25 10 5 42 23 20
2020 Compliance, inspection and enforcement 7 17 41 14 15 3 3 31 26 80
2020 Communications or public affairs 15 34 29 16 5 1 0 22 49 130
2020 Access to information and privacy 3 12 28 23 23 3 8 52 17 115
2020 Security 4 23 40 17 12 1 3 30 29 75
2020 Science and technology 26 12 20 14 23 6 0 39 40 15
2020 Legal services 2 10 38 40 6 0 4 48 13 40
2020 Administration and operations 7 17 30 25 15 3 3 43 25 1915
2020 Human resources 10 21 36 18 9 5 1 29 33 295
2020 Financial management 5 15 39 27 9 2 3 39 21 170
2020 Procurement 12 32 24 20 8 0 4 29 46 25
2020 Material management 9 10 26 23 27 4 0 52 20 20
2020 Information management 8 8 37 23 15 7 2 42 17 125
2020 Information technology 15 23 25 22 10 3 1 34 40 270
2020 Internal audit 9 9 34 40 8 0 0 48 18 25
2020 Evaluation 7 15 26 32 20 0 0 52 22 40
2020 Data sciences 9 15 26 30 16 1 2 48 25 85
2020 Policy 9 23 43 18 5 1 0 24 33 405
2020 Project management 15 22 37 17 7 1 1 25 37 310
2020 Other services to the public 8 12 26 25 20 4 4 49 22 300
2020 None of the above 9 15 27 23 17 5 4 44 27 480
2019 Client contact centre 10 16 24 19 15 5 10 41 31 455
2019 Health care practitioners 4 24 27 33 8 4 0 43 29 25
2019 Federal regulators 14 15 37 17 18 0 0 34 29 30
2019 Compliance, inspection and enforcement 5 16 39 18 19 0 4 38 22 95
2019 Communications or public affairs 18 29 29 14 9 0 1 24 47 120
2019 Access to information and privacy 4 17 27 21 24 4 3 49 22 120
2019 Security 8 15 27 28 18 0 4 47 24 75
2019 Science and technology 36 12 13 18 20 0 0 39 48 15
2019 Legal services 7 21 37 21 13 0 0 34 29 30
2019 Administration and operations 8 19 30 22 15 3 3 40 29 1750
2019 Human resources 14 26 32 16 7 3 2 24 42 255
2019 Financial management 3 24 37 20 11 1 4 32 29 180
2019 Procurement 27 15 26 21 11 0 0 31 42 20
2019 Material management 0 18 32 27 23 0 0 50 18 20
2019 Information management 9 16 26 28 14 3 4 46 26 135
2019 Information technology 14 23 33 15 11 1 3 27 39 270
2019 Internal audit 4 21 23 22 31 0 0 53 24 25
2019 Evaluation 13 18 18 35 10 4 2 48 33 50
2019 Data sciences 5 25 20 34 12 0 4 48 31 80
2019 Policy 12 24 39 16 5 2 1 21 38 420
2019 Project management 18 23 33 15 8 1 1 24 43 300
2019 Other services to the public 8 12 28 19 21 5 7 45 23 300
2019 None of the above 10 13 25 19 20 5 8 45 27 505

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 8 11 20 25 20 3 14 54 22 700
2024 Health care practitioners 7 13 15 40 24 0 0 64 20 15
2024 Intelligence analysts 13 11 33 14 16 5 8 35 27 70
2024 Federal regulators 22 24 28 14 0 0 12 15 52 15
2024 Compliance, inspection and enforcement 13 22 30 21 9 2 4 32 37 105
2024 Communications or public affairs 17 28 33 13 9 0 1 22 45 145
2024 Access to information and privacy 14 10 18 16 30 3 9 52 27 115
2024 Security 11 12 40 16 12 0 8 31 26 85
2024 Science and technology 30 15 17 9 29 0 0 38 45 15
2024 Legal services 10 13 32 25 15 2 3 42 24 45
2024 Administration and operations 11 15 27 24 16 1 6 43 28 2040
2024 Human resources 10 13 36 23 13 1 4 37 25 310
2024 Financial management 10 18 32 24 14 1 1 39 29 155
2024 Procurement 31 37 13 19 0 0 0 19 68 15
2024 Real property 56 17 17 11 0 0 0 11 72 10
2024 Material management 0 7 12 51 30 0 0 81 7 10
2024 Information management 9 11 20 31 26 0 2 58 21 125
2024 Information technology 15 17 23 22 16 1 5 41 34 295
2024 Internal audit 0 5 46 25 24 0 0 49 5 15
2024 Evaluation 6 7 27 31 22 0 7 57 14 35
2024 Data sciences 13 26 28 19 7 0 7 28 42 90
2024 Policy 23 26 32 13 5 0 1 18 49 525
2024 Project management 17 20 32 24 5 0 1 30 38 285
2024 Other services to the public 10 11 25 22 21 3 9 49 24 370
2024 None of the above 11 14 25 24 17 1 8 45 28 510
2022 Client contact centre 5 11 21 19 19 5 19 50 22 415
2022 Health care practitioners 21 21 8 40 10 0 0 50 42 10
2022 Federal regulators 13 9 27 33 10 0 9 47 23 20
2022 Compliance, inspection and enforcement 10 9 32 24 18 1 6 45 20 120
2022 Communications or public affairs 18 19 29 19 10 4 2 31 39 120
2022 Access to information and privacy 12 9 17 21 26 4 10 55 25 105
2022 Security 5 13 30 26 18 0 7 48 20 80
2022 Science and technology 14 20 13 21 32 0 0 53 34 15
2022 Legal services 12 27 15 34 12 0 0 46 39 30
2022 Administration and operations 10 13 27 23 20 1 6 46 24 1840
2022 Human resources 8 15 33 25 19 0 1 44 23 265
2022 Financial management 6 21 32 20 15 3 4 37 29 175
2022 Procurement 26 26 23 15 9 0 0 25 52 10
2022 Material management 6 6 12 37 38 0 0 75 12 15
2022 Information management 3 9 22 35 23 1 8 64 13 115
2022 Information technology 11 14 26 29 17 1 3 47 26 260
2022 Internal audit 0 21 25 22 27 0 6 52 22 20
2022 Evaluation 13 5 25 26 27 0 3 55 19 55
2022 Data sciences 10 19 29 20 16 5 2 39 31 70
2022 Policy 16 25 33 18 6 0 2 25 42 420
2022 Project management 17 19 32 18 14 0 1 32 36 290
2022 Other services to the public 8 13 23 21 25 2 8 51 24 305
2022 None of the above 9 12 22 22 24 1 10 51 24 405
2020 Client contact centre 5 11 20 26 27 2 8 59 18 510
2020 Health care practitioners 5 5 31 46 8 0 6 57 10 20
2020 Federal regulators 5 24 26 10 36 0 0 46 28 20
2020 Compliance, inspection and enforcement 10 23 24 25 14 1 3 40 35 80
2020 Communications or public affairs 16 25 30 18 11 1 0 29 41 130
2020 Access to information and privacy 4 7 22 24 32 3 8 63 12 120
2020 Security 3 11 25 34 27 0 0 61 14 75
2020 Science and technology 13 13 24 14 36 0 0 50 26 15
2020 Legal services 9 12 41 26 8 0 4 36 22 40
2020 Administration and operations 10 14 29 25 18 1 2 44 25 1910
2020 Human resources 7 17 31 26 15 1 1 43 25 290
2020 Financial management 5 18 27 34 14 1 1 49 23 170
2020 Procurement 12 8 44 20 16 0 0 36 20 25
2020 Material management 5 4 32 31 28 0 0 59 9 20
2020 Information management 6 9 25 29 28 2 2 59 15 125
2020 Information technology 10 15 28 28 16 1 2 45 26 270
2020 Internal audit 0 26 17 36 21 0 0 57 26 25
2020 Evaluation 5 10 35 30 21 0 0 50 15 40
2020 Data sciences 10 18 32 21 18 1 0 40 28 90
2020 Policy 20 27 32 17 3 1 1 21 47 405
2020 Project management 10 19 35 25 11 0 0 36 29 310
2020 Other services to the public 6 9 25 33 24 1 2 59 15 300
2020 None of the above 10 15 24 25 22 2 3 49 26 480
2019 Client contact centre 6 10 21 23 24 2 13 55 19 455
2019 Health care practitioners 0 8 40 40 8 0 4 50 8 25
2019 Federal regulators 4 10 29 25 32 0 0 58 14 30
2019 Compliance, inspection and enforcement 6 15 35 24 18 1 1 43 22 95
2019 Communications or public affairs 9 25 37 17 12 0 1 29 34 120
2019 Access to information and privacy 10 8 21 22 33 2 3 58 19 120
2019 Security 4 9 23 37 23 0 4 62 14 75
2019 Science and technology 18 18 24 19 20 0 0 40 36 15
2019 Legal services 7 25 34 21 13 0 0 34 32 30
2019 Administration and operations 7 15 29 27 18 1 2 47 23 1745
2019 Human resources 6 18 39 22 14 0 1 37 24 255
2019 Financial management 1 13 41 30 15 0 1 45 14 175
2019 Procurement 27 24 19 12 13 0 5 26 54 20
2019 Material management 0 11 11 29 50 0 0 79 11 20
2019 Information management 3 8 23 34 28 1 3 65 11 135
2019 Information technology 11 15 32 19 20 0 2 40 27 270
2019 Internal audit 0 8 34 15 43 0 0 58 8 25
2019 Evaluation 10 14 32 28 12 2 2 43 24 50
2019 Data sciences 3 21 24 29 20 0 2 50 25 80
2019 Policy 10 24 35 20 8 1 1 29 35 415
2019 Project management 13 16 29 29 12 1 1 41 29 295
2019 Other services to the public 7 11 27 24 25 2 4 52 19 300
2019 None of the above 9 11 24 24 25 2 6 53 21 505

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 8 13 22 19 22 3 14 49 25 700
2024 Health care practitioners 18 0 39 27 16 0 0 42 18 15
2024 Intelligence analysts 20 21 23 11 14 3 9 28 46 70
2024 Federal regulators 13 27 34 0 14 0 12 15 46 15
2024 Compliance, inspection and enforcement 28 25 19 13 8 1 7 22 57 105
2024 Communications or public affairs 14 17 29 25 11 0 4 37 32 145
2024 Access to information and privacy 12 11 21 14 30 2 10 50 26 115
2024 Security 16 27 25 13 8 1 10 24 48 85
2024 Science and technology 22 25 19 6 29 0 0 34 46 15
2024 Legal services 12 26 29 13 12 4 4 28 41 45
2024 Administration and operations 14 19 23 20 15 2 7 38 36 2040
2024 Human resources 16 18 28 18 13 1 7 33 36 310
2024 Financial management 12 26 22 23 13 2 2 38 39 155
2024 Procurement 36 25 20 18 0 0 0 18 61 15
2024 Real property 18 53 9 12 8 0 0 20 70 10
2024 Material management 0 12 26 20 42 0 0 62 12 10
2024 Information management 7 19 28 20 20 1 5 42 28 125
2024 Information technology 21 20 20 14 15 2 8 32 46 295
2024 Internal audit 15 23 13 35 15 0 0 49 38 20
2024 Evaluation 4 9 31 19 24 0 13 49 15 35
2024 Data sciences 25 17 24 17 12 0 6 31 44 90
2024 Policy 18 22 31 18 7 1 3 26 41 525
2024 Project management 23 22 29 16 6 0 4 23 47 280
2024 Other services to the public 12 15 26 16 19 3 8 40 31 370
2024 None of the above 14 15 19 23 16 3 9 45 33 510
2022 Client contact centre 6 11 23 19 23 3 15 51 21 415
2022 Health care practitioners 9 11 41 40 0 0 0 40 19 10
2022 Federal regulators 8 9 25 17 24 4 13 49 21 20
2022 Compliance, inspection and enforcement 12 15 29 16 23 0 5 41 29 120
2022 Communications or public affairs 12 18 24 20 15 5 7 40 34 120
2022 Access to information and privacy 11 12 10 25 26 7 9 60 28 105
2022 Security 11 16 19 26 18 2 8 49 30 80
2022 Science and technology 6 34 23 21 16 0 0 37 40 15
2022 Legal services 18 18 26 9 26 0 3 36 38 30
2022 Administration and operations 9 16 23 23 20 2 6 47 28 1835
2022 Human resources 11 16 26 18 22 2 5 43 30 270
2022 Financial management 4 20 27 22 21 1 4 46 25 175
2022 Procurement 18 43 31 8 0 0 0 8 61 10
2022 Material management 6 0 36 7 52 0 0 58 6 15
2022 Information management 7 9 24 29 23 1 7 57 18 115
2022 Information technology 15 21 25 17 18 1 4 36 38 260
2022 Internal audit 5 30 26 20 20 0 0 40 35 20
2022 Evaluation 14 6 35 28 16 0 1 44 20 55
2022 Data sciences 10 10 41 12 14 2 10 29 24 70
2022 Policy 12 22 29 19 11 2 4 32 37 420
2022 Project management 15 25 24 15 16 1 4 33 42 295
2022 Other services to the public 11 15 23 20 23 2 7 48 28 310
2022 None of the above 11 12 19 20 24 3 10 51 27 405
2020 Client contact centre 7 13 21 22 27 2 8 55 22 510
2020 Health care practitioners 0 26 34 29 0 0 11 32 29 20
2020 Federal regulators 5 15 37 16 28 0 0 43 20 20
2020 Compliance, inspection and enforcement 15 23 24 19 17 3 0 37 39 80
2020 Communications or public affairs 14 20 27 23 13 1 1 37 35 130
2020 Access to information and privacy 10 13 19 25 28 1 5 55 24 120
2020 Security 7 15 27 29 22 0 1 51 22 75
2020 Science and technology 31 12 14 14 29 0 0 43 43 15
2020 Legal services 9 10 29 30 18 2 2 50 20 40
2020 Administration and operations 12 19 27 21 17 1 3 39 32 1920
2020 Human resources 9 19 29 22 16 2 3 39 30 295
2020 Financial management 6 9 35 30 17 1 2 49 15 170
2020 Procurement 16 21 32 24 4 0 4 29 38 25
2020 Material management 0 5 32 32 31 0 0 63 5 20
2020 Information management 6 11 26 28 24 3 1 54 18 125
2020 Information technology 13 21 26 21 15 2 3 38 35 270
2020 Internal audit 13 26 21 16 19 0 5 37 41 25
2020 Evaluation 12 24 22 27 15 0 0 42 36 40
2020 Data sciences 13 11 21 30 22 1 0 53 25 90
2020 Policy 14 26 30 18 7 3 1 26 42 405
2020 Project management 14 22 28 23 11 1 1 35 36 310
2020 Other services to the public 8 15 28 21 23 2 3 46 24 300
2020 None of the above 11 16 20 24 23 3 3 50 29 480
2019 Client contact centre 8 13 21 23 25 2 7 53 24 455
2019 Health care practitioners 4 28 16 36 12 0 4 50 33 25
2019 Federal regulators 4 21 22 25 25 0 3 52 26 30
2019 Compliance, inspection and enforcement 20 20 24 17 17 1 1 34 41 95
2019 Communications or public affairs 4 18 32 29 16 0 1 46 23 120
2019 Access to information and privacy 11 8 16 28 32 2 3 63 20 120
2019 Security 12 8 23 36 16 0 4 55 21 75
2019 Science and technology 32 13 13 14 29 0 0 42 45 15
2019 Legal services 7 21 28 21 17 7 0 40 30 30
2019 Administration and operations 13 20 26 20 18 1 3 39 34 1750
2019 Human resources 20 24 21 22 11 0 2 34 44 255
2019 Financial management 5 17 29 30 14 0 4 47 23 175
2019 Procurement 15 9 22 31 11 0 12 47 28 20
2019 Material management 0 6 20 17 50 0 6 72 6 20
2019 Information management 5 13 21 26 29 2 4 58 20 135
2019 Information technology 13 23 28 17 16 1 2 34 37 270
2019 Internal audit 4 19 24 23 31 0 0 53 22 25
2019 Evaluation 14 15 31 20 18 0 2 39 30 50
2019 Data sciences 10 17 30 20 20 0 3 42 28 80
2019 Policy 9 17 34 24 11 3 3 37 27 415
2019 Project management 12 22 25 21 13 2 4 37 37 300
2019 Other services to the public 10 15 27 18 23 2 4 43 28 300
2019 None of the above 14 15 19 19 25 3 5 47 32 505

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 7 13 18 17 18 12 16 49 27 705
2024 Health care practitioners 5 18 31 27 11 7 0 42 25 15
2024 Intelligence analysts 9 17 32 14 5 11 11 25 34 70
2024 Federal regulators 20 11 16 12 5 12 24 26 48 15
2024 Compliance, inspection and enforcement 11 20 33 17 12 4 3 31 34 105
2024 Communications or public affairs 8 13 23 27 20 4 5 52 23 145
2024 Access to information and privacy 12 15 27 9 16 9 13 31 34 115
2024 Security 10 10 27 30 10 3 11 46 23 85
2024 Science and technology 0 37 15 13 29 7 0 45 39 15
2024 Legal services 5 9 28 26 21 6 4 52 16 45
2024 Administration and operations 8 12 24 24 18 6 9 48 24 2040
2024 Human resources 8 13 24 26 19 3 7 50 23 310
2024 Financial management 5 15 26 26 17 5 5 49 22 155
2024 Procurement 18 37 27 11 7 0 0 18 55 15
2024 Real property 9 22 42 19 8 0 0 27 31 10
2024 Material management 0 12 23 20 37 0 8 61 13 10
2024 Information management 5 14 24 21 23 10 3 51 21 125
2024 Information technology 9 14 24 21 18 5 9 46 26 295
2024 Internal audit 0 18 10 36 25 0 11 69 20 20
2024 Evaluation 5 7 26 25 14 4 19 51 15 35
2024 Data sciences 7 10 23 33 11 9 7 52 20 90
2024 Policy 12 20 27 26 10 1 4 38 34 525
2024 Project management 15 24 28 16 10 1 5 28 41 285
2024 Other services to the public 9 9 26 20 19 7 10 47 22 370
2024 None of the above 7 10 21 23 19 7 13 53 21 510
2022 Client contact centre 14 14 20 12 11 15 14 32 39 415
2022 Health care practitioners 8 46 9 37 0 0 0 37 54 10
2022 Federal regulators 14 14 19 28 10 5 10 45 33 20
2022 Compliance, inspection and enforcement 16 18 26 14 14 7 5 32 38 120
2022 Communications or public affairs 8 12 28 25 11 8 8 43 24 115
2022 Access to information and privacy 12 14 20 17 21 11 6 45 30 105
2022 Security 12 14 26 23 12 5 8 41 29 80
2022 Science and technology 7 19 0 20 30 19 5 66 34 15
2022 Legal services 12 9 41 3 12 22 0 20 27 30
2022 Administration and operations 11 17 21 21 17 6 7 43 33 1840
2022 Human resources 10 18 26 18 19 4 5 41 31 270
2022 Financial management 7 13 30 24 21 4 2 47 21 175
2022 Procurement 24 53 15 8 0 0 0 8 78 10
2022 Material management 6 16 12 13 53 0 0 65 23 15
2022 Information management 5 9 19 23 27 10 8 61 16 115
2022 Information technology 11 18 26 17 22 1 5 41 31 260
2022 Internal audit 8 36 15 21 14 0 6 37 47 20
2022 Evaluation 10 16 24 19 18 9 3 42 30 55
2022 Data sciences 5 24 28 16 20 4 2 39 30 70
2022 Policy 11 21 27 21 13 3 4 36 35 420
2022 Project management 17 18 27 14 16 4 5 33 38 290
2022 Other services to the public 10 15 23 16 20 9 7 43 29 310
2022 None of the above 8 13 20 20 19 6 14 48 26 405
2020 Client contact centre 8 16 19 20 18 12 7 46 30 505
2020 Health care practitioners 0 40 25 24 0 11 0 27 45 20
2020 Federal regulators 10 10 24 30 20 5 0 53 21 20
2020 Compliance, inspection and enforcement 9 18 31 20 15 5 1 38 29 80
2020 Communications or public affairs 5 7 29 32 23 3 1 57 12 130
2020 Access to information and privacy 5 13 24 22 23 5 8 51 21 120
2020 Security 7 7 33 34 18 0 1 52 14 75
2020 Science and technology 12 13 13 33 20 9 0 58 28 15
2020 Legal services 5 12 19 32 28 2 2 62 18 40
2020 Administration and operations 8 14 27 26 19 4 4 48 23 1915
2020 Human resources 4 10 31 29 18 4 3 51 16 295
2020 Financial management 5 12 26 35 18 2 2 55 18 170
2020 Procurement 12 4 24 40 16 4 0 59 17 25
2020 Material management 5 10 9 36 40 0 0 76 15 20
2020 Information management 5 11 21 28 24 9 3 58 18 125
2020 Information technology 6 12 28 29 19 4 3 51 19 265
2020 Internal audit 5 13 34 12 23 4 9 40 20 25
2020 Evaluation 12 18 16 27 28 0 0 54 29 40
2020 Data sciences 7 9 21 26 32 1 2 61 17 85
2020 Policy 6 12 31 34 13 2 2 49 19 405
2020 Project management 16 17 27 24 12 2 1 38 34 310
2020 Other services to the public 10 14 18 24 26 5 4 54 26 295
2020 None of the above 8 12 21 27 22 5 4 54 23 480
2019 Client contact centre 19 17 22 16 14 6 5 35 41 455
2019 Health care practitioners 24 8 35 21 12 0 0 33 32 25
2019 Federal regulators 4 14 21 37 14 0 10 56 20 30
2019 Compliance, inspection and enforcement 15 13 34 22 13 1 2 36 29 95
2019 Communications or public affairs 3 8 27 35 26 0 2 61 12 120
2019 Access to information and privacy 8 17 21 22 22 6 3 49 28 120
2019 Security 8 13 22 35 19 1 3 56 21 75
2019 Science and technology 24 5 18 26 27 0 0 53 29 15
2019 Legal services 4 19 29 29 20 0 0 49 23 30
2019 Administration and operations 13 20 25 21 15 3 3 38 35 1750
2019 Human resources 11 18 29 27 11 4 0 39 31 255
2019 Financial management 6 19 30 25 16 1 5 43 25 180
2019 Procurement 9 24 24 21 17 4 0 40 35 20
2019 Material management 12 5 23 14 40 0 6 57 18 20
2019 Information management 7 12 30 20 23 4 4 46 21 135
2019 Information technology 11 13 23 24 23 3 3 49 26 265
2019 Internal audit 8 19 12 18 39 4 0 59 28 25
2019 Evaluation 14 17 25 16 24 0 4 42 32 50
2019 Data sciences 10 25 26 18 16 2 4 36 37 80
2019 Policy 7 19 25 29 14 3 2 45 28 415
2019 Project management 16 22 26 19 11 3 3 32 41 300
2019 Other services to the public 11 18 26 16 18 7 2 39 32 305
2019 None of the above 12 15 26 18 18 6 6 40 30 505

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 11 16 23 19 15 5 10 40 32 705
2024 Health care practitioners 12 7 50 30 0 0 0 30 20 15
2024 Intelligence analysts 8 19 35 12 9 7 10 26 33 70
2024 Federal regulators 20 14 35 10 5 6 11 18 40 15
2024 Compliance, inspection and enforcement 20 31 23 16 7 1 3 24 52 105
2024 Communications or public affairs 20 25 31 11 11 0 2 22 46 145
2024 Access to information and privacy 11 9 24 18 25 6 7 50 23 115
2024 Security 20 17 29 15 5 0 14 24 43 85
2024 Science and technology 25 28 12 0 29 0 7 31 56 15
2024 Legal services 7 11 37 25 13 8 0 41 19 45
2024 Administration and operations 11 17 30 18 14 3 6 35 31 2040
2024 Human resources 14 21 31 16 10 2 6 29 38 310
2024 Financial management 10 18 31 29 8 1 4 38 29 155
2024 Procurement 11 13 63 7 7 0 0 14 23 15
2024 Real property 46 18 19 9 8 0 0 16 65 10
2024 Material management 0 12 37 10 30 11 0 45 13 10
2024 Information management 6 16 34 17 20 5 2 41 23 125
2024 Information technology 17 20 27 17 11 3 6 30 40 295
2024 Internal audit 5 25 9 40 15 0 6 58 32 20
2024 Evaluation 8 9 25 30 20 0 8 55 18 35
2024 Data sciences 13 15 34 21 11 1 5 34 30 90
2024 Policy 21 22 31 15 6 2 3 22 45 525
2024 Project management 21 28 30 12 6 2 2 18 51 285
2024 Other services to the public 11 17 26 17 16 3 10 38 32 370
2024 None of the above 9 14 29 18 16 5 10 39 28 510
2022 Client contact centre 7 13 28 15 18 6 13 41 25 415
2022 Health care practitioners 19 19 25 28 9 0 0 37 38 10
2022 Federal regulators 0 22 26 34 4 5 9 44 26 20
2022 Compliance, inspection and enforcement 10 19 33 20 10 3 5 33 31 120
2022 Communications or public affairs 13 24 28 18 7 4 6 28 41 120
2022 Access to information and privacy 7 9 21 17 28 6 13 55 19 105
2022 Security 13 18 26 21 15 2 6 39 33 80
2022 Science and technology 16 33 33 8 10 0 0 18 49 15
2022 Legal services 13 18 31 16 8 8 7 28 36 30
2022 Administration and operations 10 17 28 19 17 4 5 40 29 1835
2022 Human resources 10 17 33 16 19 2 3 37 28 270
2022 Financial management 7 19 29 23 13 4 5 40 28 175
2022 Procurement 29 16 30 25 0 0 0 25 45 10
2022 Material management 6 19 15 13 40 6 0 56 27 15
2022 Information management 5 15 27 25 20 3 5 49 22 115
2022 Information technology 15 19 31 16 15 2 2 33 35 260
2022 Internal audit 12 8 38 18 24 0 0 42 20 20
2022 Evaluation 10 15 21 22 28 2 1 53 25 55
2022 Data sciences 11 18 28 22 11 5 6 37 32 70
2022 Policy 13 23 32 18 8 2 4 28 38 420
2022 Project management 17 21 30 14 12 2 4 27 40 295
2022 Other services to the public 9 15 28 14 19 5 10 39 28 310
2022 None of the above 9 14 25 19 18 4 11 44 27 405
2020 Client contact centre 9 16 25 23 18 4 6 44 28 505
2020 Health care practitioners 5 10 31 30 8 5 10 46 18 20
2020 Federal regulators 15 10 20 25 26 0 5 53 26 20
2020 Compliance, inspection and enforcement 11 25 26 26 8 3 1 35 38 80
2020 Communications or public affairs 11 20 33 24 8 3 1 33 32 130
2020 Access to information and privacy 6 9 22 22 31 3 7 59 17 120
2020 Security 1 22 33 26 17 0 0 44 24 75
2020 Science and technology 13 13 38 20 16 0 0 35 26 15
2020 Legal services 2 9 38 36 12 2 0 50 11 40
2020 Administration and operations 9 18 32 21 16 2 3 39 28 1915
2020 Human resources 8 17 33 22 14 4 1 38 27 290
2020 Financial management 1 15 34 32 15 1 2 48 17 170
2020 Procurement 12 17 36 24 12 0 0 36 29 25
2020 Material management 0 5 27 36 32 0 0 68 5 20
2020 Information management 4 13 29 27 17 6 4 49 19 125
2020 Information technology 12 17 30 22 14 3 1 39 30 270
2020 Internal audit 9 8 17 38 23 0 5 63 19 25
2020 Evaluation 12 15 32 24 15 3 0 40 27 40
2020 Data sciences 10 11 28 27 16 7 0 46 24 85
2020 Policy 9 22 34 24 7 2 2 33 31 405
2020 Project management 11 21 37 18 11 1 2 29 33 310
2020 Other services to the public 7 14 27 25 19 4 3 48 23 295
2020 None of the above 10 15 24 26 18 3 3 47 27 480
2019 Client contact centre 8 17 27 21 16 5 7 41 28 455
2019 Health care practitioners 12 11 33 32 12 0 0 44 23 25
2019 Federal regulators 8 19 11 26 29 0 6 59 29 25
2019 Compliance, inspection and enforcement 11 13 38 22 14 2 1 37 24 95
2019 Communications or public affairs 8 21 37 18 14 2 1 33 29 120
2019 Access to information and privacy 5 13 26 24 26 2 3 53 19 125
2019 Security 10 19 28 22 17 0 4 40 30 75
2019 Science and technology 24 17 13 32 13 0 0 45 42 15
2019 Legal services 7 13 42 21 16 0 0 37 21 30
2019 Administration and operations 8 18 32 22 15 2 3 38 28 1745
2019 Human resources 8 21 35 20 12 1 2 33 31 255
2019 Financial management 1 16 39 29 12 1 3 42 17 175
2019 Procurement 15 18 43 5 13 0 5 19 35 20
2019 Material management 12 6 50 16 16 0 0 32 18 15
2019 Information management 7 11 29 23 25 4 2 50 18 135
2019 Information technology 14 23 28 16 15 2 2 33 38 270
2019 Internal audit 0 20 19 23 30 4 4 58 22 25
2019 Evaluation 12 12 37 19 16 2 2 37 25 50
2019 Data sciences 10 10 33 27 18 0 2 46 20 80
2019 Policy 7 20 38 20 9 4 2 31 29 415
2019 Project management 15 21 32 20 8 2 2 30 37 300
2019 Other services to the public 8 12 29 22 20 5 4 47 21 305
2019 None of the above 10 12 26 17 24 5 6 46 25 505

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 11 21 32 16 11 2 7 30 35 705
2024 Health care practitioners 7 16 30 17 29 0 0 46 24 15
2024 Intelligence analysts 16 14 37 13 10 3 9 26 33 70
2024 Federal regulators 14 29 23 15 14 0 6 30 45 15
2024 Compliance, inspection and enforcement 16 25 35 14 7 1 2 22 42 105
2024 Communications or public affairs 7 25 31 21 15 0 1 36 33 145
2024 Access to information and privacy 11 16 40 21 10 1 2 31 27 115
2024 Security 15 25 23 19 9 0 9 31 44 85
2024 Science and technology 18 9 13 23 30 0 7 57 29 15
2024 Legal services 15 16 38 19 6 4 2 26 33 45
2024 Administration and operations 12 22 32 18 11 1 4 31 36 2045
2024 Human resources 6 12 36 23 18 0 5 43 19 310
2024 Financial management 7 11 35 28 16 0 3 46 18 155
2024 Procurement 6 19 30 33 12 0 0 45 25 15
2024 Real property 7 9 39 44 0 0 0 44 16 10
2024 Material management 0 0 44 22 34 0 0 56 0 10
2024 Information management 8 18 34 22 16 1 2 39 26 125
2024 Information technology 9 11 27 25 21 1 6 50 21 295
2024 Internal audit 6 17 42 16 20 0 0 36 22 20
2024 Evaluation 12 14 32 18 15 0 10 36 29 35
2024 Data sciences 11 22 33 21 9 0 3 32 34 90
2024 Policy 8 15 35 27 13 0 1 41 23 525
2024 Project management 9 20 31 26 10 0 3 37 30 285
2024 Other services to the public 14 25 28 15 11 2 5 28 42 370
2024 None of the above 10 17 33 18 15 2 5 36 29 510
2022 Client contact centre 7 15 29 18 19 3 9 42 25 415
2022 Health care practitioners 8 10 28 45 9 0 0 54 18 10
2022 Federal regulators 0 12 20 36 19 0 13 63 14 20
2022 Compliance, inspection and enforcement 9 14 35 22 12 2 6 37 25 120
2022 Communications or public affairs 4 15 39 23 16 0 3 40 20 120
2022 Access to information and privacy 6 12 30 23 18 3 8 45 21 105
2022 Security 4 10 30 24 23 0 9 52 15 80
2022 Science and technology 16 13 41 13 16 0 0 29 29 15
2022 Legal services 6 22 35 20 14 3 0 35 29 30
2022 Administration and operations 6 14 33 25 18 1 4 45 20 1840
2022 Human resources 5 6 27 29 28 2 2 60 12 265
2022 Financial management 1 12 28 31 23 1 4 57 13 175
2022 Procurement 8 15 35 16 26 0 0 41 23 10
2022 Material management 6 16 19 13 46 0 0 59 22 15
2022 Information management 7 11 34 22 24 1 2 48 18 115
2022 Information technology 7 10 26 33 20 1 4 55 17 260
2022 Internal audit 4 8 28 27 32 0 0 59 13 20
2022 Evaluation 8 6 30 24 28 1 3 54 15 55
2022 Data sciences 6 33 29 16 11 0 5 28 41 70
2022 Policy 4 11 39 28 14 0 2 44 16 420
2022 Project management 5 14 27 32 19 0 3 53 19 290
2022 Other services to the public 7 12 35 20 20 1 5 43 20 310
2022 None of the above 4 13 33 21 19 2 8 44 19 405
2020 Client contact centre 9 22 34 22 12 1 1 34 31 510
2020 Health care practitioners 0 10 51 25 9 0 5 36 11 20
2020 Federal regulators 9 25 35 15 10 5 0 27 36 20
2020 Compliance, inspection and enforcement 6 33 35 14 11 0 0 26 39 80
2020 Communications or public affairs 9 23 39 23 5 1 0 28 33 130
2020 Access to information and privacy 8 13 32 20 22 1 3 44 23 120
2020 Security 6 14 40 20 20 0 0 41 20 75
2020 Science and technology 7 6 36 28 22 0 0 51 14 15
2020 Legal services 10 28 43 12 7 0 0 19 38 40
2020 Administration and operations 8 22 36 20 11 0 1 32 31 1920
2020 Human resources 10 24 36 17 12 0 0 30 34 295
2020 Financial management 3 17 38 32 9 0 1 42 20 170
2020 Procurement 12 21 28 32 8 0 0 40 32 25
2020 Material management 0 14 28 45 14 0 0 58 14 20
2020 Information management 6 15 33 24 18 3 1 44 22 130
2020 Information technology 8 10 28 33 19 1 1 53 19 270
2020 Internal audit 4 30 53 0 13 0 0 13 34 25
2020 Evaluation 9 34 27 22 8 0 0 30 43 40
2020 Data sciences 8 23 27 27 15 1 0 42 31 90
2020 Policy 7 24 46 18 4 1 0 23 31 405
2020 Project management 7 23 38 20 11 0 0 32 30 315
2020 Other services to the public 10 20 33 18 15 3 1 34 32 300
2020 None of the above 9 23 34 18 14 1 1 33 32 480
2019 Client contact centre 11 17 30 24 13 1 4 39 29 455
2019 Health care practitioners 20 8 35 25 12 0 0 37 28 25
2019 Federal regulators 7 14 29 22 25 0 3 49 22 30
2019 Compliance, inspection and enforcement 14 17 38 19 11 0 1 31 31 95
2019 Communications or public affairs 5 16 41 28 7 1 2 35 22 120
2019 Access to information and privacy 9 12 28 21 25 2 4 48 22 125
2019 Security 12 22 29 15 20 0 1 35 35 75
2019 Science and technology 12 19 26 28 14 0 0 42 32 15
2019 Legal services 11 10 49 26 4 0 0 30 21 30
2019 Administration and operations 9 19 33 23 13 1 2 37 29 1755
2019 Human resources 10 17 34 24 15 0 1 39 26 255
2019 Financial management 4 11 42 25 16 0 1 42 15 175
2019 Procurement 11 9 24 29 27 0 0 56 20 20
2019 Material management 0 0 39 22 39 0 0 61 0 20
2019 Information management 7 12 25 30 21 4 2 54 20 135
2019 Information technology 7 14 27 29 20 1 2 51 21 270
2019 Internal audit 4 27 19 14 35 0 0 50 31 25
2019 Evaluation 19 16 40 17 8 0 0 26 35 50
2019 Data sciences 13 19 33 22 11 0 1 33 33 80
2019 Policy 4 18 36 27 13 2 1 41 22 415
2019 Project management 9 12 33 29 15 1 1 46 21 300
2019 Other services to the public 10 17 35 18 15 2 2 34 29 305
2019 None of the above 9 17 31 19 20 2 4 41 27 510

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 18 29 21 17 12 2 1 48 30 705
2024 Health care practitioners 5 39 23 28 5 0 0 44 33 15
2024 Intelligence analysts 10 30 19 17 20 3 1 41 39 70
2024 Federal regulators 31 12 4 28 19 6 0 45 50 15
2024 Compliance, inspection and enforcement 5 11 19 27 36 1 0 16 65 105
2024 Communications or public affairs 8 23 14 29 25 1 0 32 54 145
2024 Access to information and privacy 26 23 12 22 13 4 0 51 37 115
2024 Security 12 25 22 15 23 2 0 38 39 85
2024 Science and technology 29 0 27 31 13 0 0 29 44 15
2024 Legal services 10 32 18 20 13 6 0 46 35 45
2024 Administration and operations 15 27 18 22 18 1 0 42 40 2045
2024 Human resources 7 32 18 23 19 1 0 40 42 310
2024 Financial management 9 25 27 19 14 3 2 37 35 155
2024 Procurement 7 39 31 11 12 0 0 46 23 15
2024 Real property 9 11 24 40 16 0 0 20 56 10
2024 Material management 8 39 22 12 19 0 0 47 31 10
2024 Information management 19 33 17 22 7 2 1 53 29 125
2024 Information technology 15 27 19 16 19 3 1 44 36 295
2024 Internal audit 28 9 31 26 6 0 0 37 32 20
2024 Evaluation 9 25 32 18 16 0 0 34 34 35
2024 Data sciences 8 22 18 20 29 3 0 30 51 90
2024 Policy 5 17 12 28 37 1 0 22 66 525
2024 Project management 8 23 19 27 22 0 0 31 49 280
2024 Other services to the public 16 31 16 17 19 1 0 48 36 370
2024 None of the above 17 26 15 19 20 3 0 44 41 510
2022 Client contact centre 23 32 22 12 6 5 1 58 19 415
2022 Health care practitioners 19 45 7 21 8 0 0 63 29 10
2022 Federal regulators 36 34 12 14 4 0 0 70 18 20
2022 Compliance, inspection and enforcement 15 27 25 19 10 3 0 44 30 120
2022 Communications or public affairs 16 32 14 19 15 3 0 50 35 120
2022 Access to information and privacy 36 34 13 9 5 2 1 72 15 105
2022 Security 21 40 20 5 10 2 1 63 16 80
2022 Science and technology 10 20 5 44 12 10 0 32 62 15
2022 Legal services 14 33 19 15 15 5 0 50 31 30
2022 Administration and operations 21 35 16 17 8 2 0 58 26 1845
2022 Human resources 22 45 13 11 6 3 0 69 18 270
2022 Financial management 20 40 12 19 5 3 1 62 25 175
2022 Procurement 17 51 32 0 0 0 0 68 0 10
2022 Material management 23 27 28 15 6 0 0 50 22 15
2022 Information management 20 37 20 6 10 6 1 62 17 115
2022 Information technology 15 29 20 18 15 4 0 45 34 260
2022 Internal audit 22 40 24 10 4 0 0 62 14 20
2022 Evaluation 29 23 20 11 11 6 0 55 24 55
2022 Data sciences 13 45 12 16 11 3 0 60 28 70
2022 Policy 10 37 17 17 16 2 0 48 34 420
2022 Project management 16 32 16 20 16 0 0 48 36 295
2022 Other services to the public 22 34 16 13 11 3 0 58 25 310
2022 None of the above 27 29 14 15 11 2 1 59 27 405
2020 Client contact centre 25 40 18 10 4 3 0 68 14 510
2020 Health care practitioners 23 36 15 26 0 0 0 59 26 20
2020 Federal regulators 26 38 10 15 10 0 0 65 25 20
2020 Compliance, inspection and enforcement 27 33 14 16 10 1 0 60 26 80
2020 Communications or public affairs 21 42 12 19 4 2 0 64 23 130
2020 Access to information and privacy 40 35 15 5 4 1 0 76 9 120
2020 Security 23 30 28 14 4 1 0 54 18 75
2020 Science and technology 43 6 26 12 0 14 0 57 14 15
2020 Legal services 21 43 17 11 0 9 0 70 12 40
2020 Administration and operations 24 40 17 13 5 1 0 65 18 1920
2020 Human resources 26 44 15 9 3 3 0 72 12 290
2020 Financial management 28 44 14 8 2 4 0 74 11 170
2020 Procurement 24 48 16 0 4 8 0 78 4 25
2020 Material management 32 54 14 0 0 0 0 86 0 20
2020 Information management 33 37 14 8 5 2 0 72 13 130
2020 Information technology 23 33 25 13 6 1 0 56 19 270
2020 Internal audit 19 42 26 13 0 0 0 61 13 25
2020 Evaluation 20 34 17 21 5 2 0 56 27 40
2020 Data sciences 25 40 18 12 5 0 0 65 17 90
2020 Policy 18 45 18 12 3 3 0 65 16 400
2020 Project management 21 39 21 13 5 1 0 60 18 310
2020 Other services to the public 28 37 16 13 4 3 0 67 17 300
2020 None of the above 26 34 18 12 6 5 0 62 19 485
2019 Client contact centre 22 35 21 11 7 3 0 60 19 455
2019 Health care practitioners 37 35 15 9 4 0 0 72 13 25
2019 Federal regulators 25 39 22 7 4 0 3 66 11 30
2019 Compliance, inspection and enforcement 19 33 17 19 9 2 0 53 29 95
2019 Communications or public affairs 19 39 23 13 2 2 0 60 16 120
2019 Access to information and privacy 32 34 15 12 5 1 0 67 18 120
2019 Security 20 38 21 16 4 1 0 59 21 75
2019 Science and technology 33 20 18 5 23 0 0 53 29 15
2019 Legal services 21 41 15 24 0 0 0 62 24 30
2019 Administration and operations 21 38 19 16 6 2 0 59 22 1755
2019 Human resources 14 43 21 16 6 0 0 57 22 255
2019 Financial management 26 42 20 9 2 1 0 68 11 180
2019 Procurement 22 19 24 13 4 17 0 49 22 20
2019 Material management 27 57 11 5 0 0 0 84 5 20
2019 Information management 22 39 17 12 4 7 0 66 16 140
2019 Information technology 17 29 25 18 9 3 0 47 27 270
2019 Internal audit 45 23 15 13 0 4 0 71 13 25
2019 Evaluation 14 30 24 13 15 4 0 46 29 50
2019 Data sciences 17 35 22 17 5 3 1 54 23 80
2019 Policy 14 38 22 18 5 4 0 53 24 415
2019 Project management 18 35 19 15 9 3 0 55 25 300
2019 Other services to the public 25 36 16 13 8 2 0 62 22 305
2019 None of the above 25 33 19 15 7 1 0 58 22 505

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 60 26 5 4 3 2 1 88 6 710
2024 Health care practitioners 45 29 6 7 12 0 0 74 20 15
2024 Intelligence analysts 55 25 13 3 2 3 0 82 4 70
2024 Federal regulators 57 21 7 8 7 0 0 78 15 15
2024 Compliance, inspection and enforcement 41 27 11 10 9 0 1 70 19 105
2024 Communications or public affairs 51 27 7 7 7 1 0 79 14 145
2024 Access to information and privacy 52 24 12 5 5 2 2 78 10 115
2024 Security 49 29 5 7 7 4 0 81 14 85
2024 Science and technology 59 22 0 7 13 0 0 80 20 15
2024 Legal services 62 20 6 4 5 4 0 85 8 45
2024 Administration and operations 50 29 8 7 5 1 0 80 12 2045
2024 Human resources 57 26 5 6 4 1 0 85 10 305
2024 Financial management 60 27 4 3 5 1 1 88 8 155
2024 Procurement 60 22 0 7 11 0 0 82 18 15
2024 Real property 52 39 9 0 0 0 0 91 0 10
2024 Material management 36 64 0 0 0 0 0 100 0 10
2024 Information management 59 23 8 6 4 0 0 82 10 125
2024 Information technology 56 24 10 6 4 1 0 80 10 295
2024 Internal audit 82 10 0 3 0 0 6 97 3 20
2024 Evaluation 59 27 0 3 5 6 0 92 8 35
2024 Data sciences 62 25 4 4 3 2 0 89 7 90
2024 Policy 56 26 5 8 4 1 0 83 12 520
2024 Project management 49 29 6 9 6 1 0 79 15 280
2024 Other services to the public 48 28 9 6 6 2 1 79 12 370
2024 None of the above 52 27 8 7 5 2 0 80 12 510
2022 Client contact centre 62 23 6 2 2 2 2 89 5 415
2022 Health care practitioners 35 54 0 12 0 0 0 88 12 10
2022 Federal regulators 44 36 12 4 4 0 0 80 8 20
2022 Compliance, inspection and enforcement 53 26 9 2 7 2 1 81 10 120
2022 Communications or public affairs 63 23 2 7 2 2 0 88 10 120
2022 Access to information and privacy 63 16 9 5 2 5 0 83 7 105
2022 Security 56 24 8 7 2 1 1 83 9 80
2022 Science and technology 61 33 0 6 0 0 0 94 6 15
2022 Legal services 61 24 4 9 3 0 0 85 12 30
2022 Administration and operations 55 26 8 6 3 2 0 83 9 1845
2022 Human resources 68 23 4 3 1 2 0 93 3 270
2022 Financial management 71 20 5 2 2 0 0 91 4 175
2022 Procurement 49 25 8 7 0 11 0 82 8 10
2022 Material management 49 42 0 10 0 0 0 90 10 15
2022 Information management 54 26 8 8 3 1 0 81 11 115
2022 Information technology 61 26 4 5 3 1 0 88 8 260
2022 Internal audit 52 28 8 3 4 4 0 84 8 20
2022 Evaluation 69 17 7 3 0 3 0 90 3 55
2022 Data sciences 58 26 5 8 3 1 0 84 11 70
2022 Policy 61 24 7 4 3 0 0 86 7 420
2022 Project management 59 23 7 6 5 1 0 83 10 290
2022 Other services to the public 50 30 8 6 3 2 0 82 10 310
2022 None of the above 57 25 7 5 3 2 1 84 8 405
2020 Client contact centre 56 29 8 3 2 1 0 87 5 505
2020 Health care practitioners 60 35 5 0 0 0 0 95 0 20
2020 Federal regulators 39 25 15 10 10 0 0 64 20 20
2020 Compliance, inspection and enforcement 44 32 13 3 4 4 0 79 8 80
2020 Communications or public affairs 51 27 5 10 5 1 0 79 16 130
2020 Access to information and privacy 62 14 9 11 1 2 1 79 12 120
2020 Security 49 25 15 8 3 0 0 74 11 75
2020 Science and technology 73 9 12 7 0 0 0 81 7 15
2020 Legal services 45 31 12 5 5 2 0 78 10 40
2020 Administration and operations 48 30 9 7 5 2 0 79 12 1925
2020 Human resources 64 25 5 3 2 1 0 90 5 295
2020 Financial management 69 24 2 1 3 0 0 94 4 170
2020 Procurement 68 16 16 0 0 0 0 84 0 25
2020 Material management 61 29 0 10 0 0 0 90 10 20
2020 Information management 57 21 6 9 6 0 0 79 15 130
2020 Information technology 57 27 7 5 2 2 0 85 7 270
2020 Internal audit 78 18 4 0 0 0 0 96 0 25
2020 Evaluation 67 19 3 5 7 0 0 86 12 40
2020 Data sciences 55 27 7 11 0 0 0 82 11 85
2020 Policy 54 29 5 7 3 1 0 84 10 405
2020 Project management 58 23 9 5 3 2 0 83 8 315
2020 Other services to the public 54 23 11 7 3 2 0 79 11 295
2020 None of the above 51 26 8 9 3 1 1 79 12 480
2019 Client contact centre 58 24 7 6 3 2 0 84 9 455
2019 Health care practitioners 68 28 4 0 0 0 0 96 0 25
2019 Federal regulators 49 29 11 4 8 0 0 78 11 30
2019 Compliance, inspection and enforcement 41 34 9 12 3 1 0 75 15 95
2019 Communications or public affairs 59 30 4 4 3 0 0 88 7 120
2019 Access to information and privacy 55 26 10 3 5 1 0 82 9 120
2019 Security 45 27 8 15 5 0 0 71 20 75
2019 Science and technology 31 50 7 6 6 0 0 81 13 15
2019 Legal services 51 31 10 7 0 0 0 83 7 30
2019 Administration and operations 48 29 9 7 5 1 0 78 12 1760
2019 Human resources 57 28 5 6 3 1 0 86 9 255
2019 Financial management 61 23 7 6 2 0 1 84 8 175
2019 Procurement 58 33 9 0 0 0 0 91 0 20
2019 Material management 57 21 16 6 0 0 0 78 6 20
2019 Information management 47 31 8 9 6 0 0 78 15 140
2019 Information technology 52 25 6 9 6 1 0 79 15 270
2019 Internal audit 66 23 12 0 0 0 0 88 0 25
2019 Evaluation 50 20 7 13 10 0 0 70 23 50
2019 Data sciences 52 29 8 6 5 1 0 81 11 80
2019 Policy 57 27 5 7 4 1 0 85 10 415
2019 Project management 50 26 9 9 6 1 0 76 15 300
2019 Other services to the public 49 29 9 6 8 0 0 78 13 305
2019 None of the above 51 25 11 7 5 1 0 77 12 505

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 64 28 4 2 2 1 0 92 4 705
2024 Health care practitioners 52 36 0 7 5 0 0 88 12 15
2024 Intelligence analysts 56 32 8 2 3 0 0 87 5 70
2024 Federal regulators 51 35 7 0 7 0 0 86 7 15
2024 Compliance, inspection and enforcement 41 40 7 7 4 1 0 82 11 105
2024 Communications or public affairs 63 27 3 6 1 0 0 90 7 145
2024 Access to information and privacy 65 22 9 3 1 0 1 87 4 115
2024 Security 53 35 2 7 4 0 0 88 10 85
2024 Science and technology 51 29 0 12 7 0 0 80 20 15
2024 Legal services 69 18 8 0 3 2 0 89 3 45
2024 Administration and operations 56 31 6 5 3 0 0 87 8 2045
2024 Human resources 63 25 5 4 3 1 0 89 7 310
2024 Financial management 67 25 3 2 3 0 0 92 5 155
2024 Procurement 59 23 6 12 0 0 0 82 12 15
2024 Real property 68 32 0 0 0 0 0 100 0 10
2024 Material management 58 42 0 0 0 0 0 100 0 10
2024 Information management 67 27 4 1 1 0 0 94 3 125
2024 Information technology 59 28 8 3 1 0 0 88 5 295
2024 Internal audit 75 22 3 0 0 0 0 97 0 20
2024 Evaluation 58 28 7 7 0 0 0 86 7 35
2024 Data sciences 67 21 8 1 3 0 0 88 4 90
2024 Policy 66 24 4 5 1 0 0 90 6 520
2024 Project management 54 29 6 8 2 0 0 84 10 280
2024 Other services to the public 54 31 6 5 3 1 0 86 8 370
2024 None of the above 57 27 5 6 3 1 0 86 9 510
2022 Client contact centre 65 27 4 1 2 1 0 93 3 415
2022 Health care practitioners 63 18 19 0 0 0 0 81 0 10
2022 Federal regulators 52 40 8 0 0 0 0 92 0 20
2022 Compliance, inspection and enforcement 57 31 5 4 1 0 1 90 5 120
2022 Communications or public affairs 70 21 3 3 2 0 0 92 5 120
2022 Access to information and privacy 66 22 3 4 5 1 0 88 9 105
2022 Security 61 22 8 6 2 1 0 84 8 80
2022 Science and technology 75 12 0 7 6 0 0 87 13 15
2022 Legal services 72 19 0 9 0 0 0 91 9 30
2022 Administration and operations 60 29 4 3 2 0 0 90 5 1845
2022 Human resources 69 29 1 1 1 0 0 97 2 270
2022 Financial management 76 19 3 1 1 0 0 95 2 175
2022 Procurement 58 8 0 15 0 19 0 82 18 10
2022 Material management 72 28 0 0 0 0 0 100 0 15
2022 Information management 62 30 4 2 2 0 0 92 4 115
2022 Information technology 63 28 3 5 1 0 0 91 6 260
2022 Internal audit 64 31 4 0 0 0 0 96 0 20
2022 Evaluation 71 27 2 0 0 0 0 98 0 55
2022 Data sciences 67 24 4 1 4 0 0 91 5 70
2022 Policy 67 25 3 3 1 0 0 92 4 420
2022 Project management 66 23 4 3 3 0 0 90 6 290
2022 Other services to the public 59 28 5 5 2 0 0 88 7 310
2022 None of the above 65 24 3 4 2 1 1 91 5 405
2020 Client contact centre 63 28 5 2 1 0 1 92 3 505
2020 Health care practitioners 59 36 0 0 5 0 0 95 5 20
2020 Federal regulators 50 20 5 15 10 0 0 70 25 20
2020 Compliance, inspection and enforcement 56 29 6 5 4 0 0 85 9 80
2020 Communications or public affairs 62 28 3 7 0 0 0 90 7 130
2020 Access to information and privacy 66 19 11 2 2 1 0 85 3 120
2020 Security 51 29 13 6 1 0 0 80 7 70
2020 Science and technology 74 26 0 0 0 0 0 100 0 15
2020 Legal services 61 24 7 5 2 0 0 85 7 40
2020 Administration and operations 55 32 6 4 2 0 0 88 6 1915
2020 Human resources 74 18 4 1 2 0 0 92 4 295
2020 Financial management 75 21 2 1 1 0 0 96 2 170
2020 Procurement 75 21 4 0 0 0 0 96 0 25
2020 Material management 63 32 5 0 0 0 0 95 0 20
2020 Information management 60 29 5 3 4 0 0 89 7 130
2020 Information technology 64 23 8 2 2 1 0 88 4 270
2020 Internal audit 70 26 4 0 0 0 0 96 0 25
2020 Evaluation 67 15 8 5 5 0 0 83 10 40
2020 Data sciences 57 37 4 2 0 0 0 94 2 85
2020 Policy 67 25 3 3 1 0 0 93 4 405
2020 Project management 66 23 5 4 1 0 0 89 5 310
2020 Other services to the public 57 33 6 3 1 1 0 90 4 300
2020 None of the above 59 27 7 5 1 0 1 86 6 475
2019 Client contact centre 63 26 4 4 1 1 0 90 6 455
2019 Health care practitioners 72 23 4 0 0 0 0 96 0 25
2019 Federal regulators 48 34 7 11 0 0 0 81 11 30
2019 Compliance, inspection and enforcement 44 43 3 6 3 0 0 87 10 95
2019 Communications or public affairs 68 24 3 2 3 0 0 92 5 120
2019 Access to information and privacy 59 29 3 8 1 1 0 88 9 125
2019 Security 45 36 14 0 5 0 0 81 5 75
2019 Science and technology 45 36 19 0 0 0 0 81 0 15
2019 Legal services 53 35 7 4 0 0 0 89 4 30
2019 Administration and operations 50 35 6 6 3 0 0 86 8 1760
2019 Human resources 62 31 3 3 1 0 0 93 3 255
2019 Financial management 65 26 4 3 2 0 0 91 5 180
2019 Procurement 51 49 0 0 0 0 0 100 0 20
2019 Material management 80 10 6 4 0 0 0 90 4 20
2019 Information management 43 38 10 8 1 0 1 81 9 140
2019 Information technology 59 28 4 7 3 0 0 86 10 270
2019 Internal audit 70 22 8 0 0 0 0 92 0 25
2019 Evaluation 47 25 11 7 9 0 0 72 16 50
2019 Data sciences 60 25 6 5 5 0 0 85 9 80
2019 Policy 65 24 4 5 2 0 0 89 7 415
2019 Project management 54 32 5 6 3 0 0 86 9 300
2019 Other services to the public 51 32 6 6 4 0 0 83 11 305
2019 None of the above 55 30 7 6 2 1 0 85 8 505

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 50 31 10 4 2 3 1 84 6 710
2024 Health care practitioners 57 23 0 7 12 0 0 80 20 15
2024 Intelligence analysts 50 30 14 4 1 0 1 81 5 70
2024 Federal regulators 51 26 16 0 7 0 0 78 7 15
2024 Compliance, inspection and enforcement 36 41 11 7 4 1 1 78 11 105
2024 Communications or public affairs 53 33 3 8 3 0 1 86 10 145
2024 Access to information and privacy 39 37 14 4 2 1 3 79 6 115
2024 Security 43 37 12 5 1 2 1 82 6 85
2024 Science and technology 58 22 7 0 13 0 0 80 13 15
2024 Legal services 59 27 4 2 3 2 3 91 5 45
2024 Administration and operations 45 34 11 4 3 2 0 81 7 2045
2024 Human resources 57 30 4 4 4 1 0 88 8 310
2024 Financial management 57 31 7 2 3 1 0 89 4 155
2024 Procurement 53 42 0 5 0 0 0 95 5 15
2024 Real property 77 15 8 0 0 0 0 92 0 10
2024 Material management 47 40 12 0 0 0 0 88 0 10
2024 Information management 48 34 9 6 2 2 0 83 8 125
2024 Information technology 53 31 8 4 3 1 0 85 6 295
2024 Internal audit 59 23 18 0 0 0 0 82 0 20
2024 Evaluation 56 24 10 4 2 3 0 83 7 35
2024 Data sciences 60 22 12 4 2 0 0 82 6 90
2024 Policy 57 30 6 4 2 1 0 87 7 520
2024 Project management 49 32 10 4 4 0 0 82 8 280
2024 Other services to the public 45 32 12 5 4 2 1 79 9 370
2024 None of the above 45 29 13 4 3 4 1 78 8 510
2022 Client contact centre 50 28 10 2 2 6 3 85 4 415
2022 Health care practitioners 44 56 0 0 0 0 0 100 0 10
2022 Federal regulators 37 41 17 0 0 5 0 82 0 20
2022 Compliance, inspection and enforcement 50 34 10 2 2 3 0 86 4 120
2022 Communications or public affairs 63 21 5 5 1 5 1 89 6 120
2022 Access to information and privacy 49 29 13 2 1 3 2 82 4 105
2022 Security 49 38 9 3 0 0 0 88 3 80
2022 Science and technology 65 22 7 0 6 0 0 87 6 15
2022 Legal services 55 34 10 0 0 0 0 90 0 30
2022 Administration and operations 50 32 10 3 2 3 1 85 5 1845
2022 Human resources 64 27 5 2 1 1 0 92 3 270
2022 Financial management 65 25 6 2 1 1 1 91 3 175
2022 Procurement 25 56 0 0 0 19 0 100 0 10
2022 Material management 56 35 9 0 0 0 0 91 0 15
2022 Information management 47 28 12 7 1 4 1 79 8 115
2022 Information technology 58 28 8 2 3 2 0 87 5 260
2022 Internal audit 46 39 12 4 0 0 0 85 4 20
2022 Evaluation 58 22 13 0 0 7 0 86 0 55
2022 Data sciences 59 26 8 5 2 0 0 85 7 70
2022 Policy 62 27 5 4 2 1 0 90 5 420
2022 Project management 55 32 7 3 3 0 1 87 5 290
2022 Other services to the public 43 34 14 3 3 1 2 80 6 310
2022 None of the above 58 20 13 3 2 3 1 82 5 405
2020 Client contact centre 47 31 13 2 2 3 2 82 5 505
2020 Health care practitioners 41 43 5 6 0 6 0 89 6 20
2020 Federal regulators 45 20 15 10 10 0 0 65 20 20
2020 Compliance, inspection and enforcement 46 37 5 7 0 4 0 87 8 80
2020 Communications or public affairs 51 33 6 8 0 2 0 86 8 125
2020 Access to information and privacy 56 24 13 3 3 1 0 81 6 120
2020 Security 42 40 12 6 0 0 0 82 6 75
2020 Science and technology 72 16 13 0 0 0 0 87 0 15
2020 Legal services 41 44 7 5 2 0 0 85 7 40
2020 Administration and operations 46 35 12 4 2 1 0 82 6 1910
2020 Human resources 59 31 5 1 1 1 0 92 3 295
2020 Financial management 65 28 4 2 2 1 0 93 4 165
2020 Procurement 32 48 20 0 0 0 0 80 0 25
2020 Material management 49 37 14 0 0 0 0 86 0 20
2020 Information management 54 29 9 3 3 2 1 85 7 125
2020 Information technology 50 34 10 2 1 2 0 86 3 270
2020 Internal audit 65 35 0 0 0 0 0 100 0 25
2020 Evaluation 69 15 5 9 2 0 0 83 12 40
2020 Data sciences 56 25 9 6 1 1 1 83 7 85
2020 Policy 60 29 7 3 1 0 0 89 4 400
2020 Project management 54 30 11 3 1 1 0 84 4 310
2020 Other services to the public 46 30 17 3 1 3 1 79 4 300
2020 None of the above 46 33 13 3 1 2 1 82 5 480
2019 Client contact centre 46 31 13 2 3 3 2 81 5 455
2019 Health care practitioners 61 31 9 0 0 0 0 91 0 25
2019 Federal regulators 52 37 7 4 0 0 0 89 4 30
2019 Compliance, inspection and enforcement 46 31 12 7 1 3 0 80 8 95
2019 Communications or public affairs 64 27 5 2 2 1 0 92 3 120
2019 Access to information and privacy 42 36 12 5 3 2 0 79 9 125
2019 Security 37 38 15 6 4 0 1 75 10 75
2019 Science and technology 33 54 6 7 0 0 0 87 7 15
2019 Legal services 54 21 17 4 0 4 0 78 4 30
2019 Administration and operations 43 37 12 4 2 1 1 82 6 1765
2019 Human resources 56 29 11 2 1 1 0 86 3 255
2019 Financial management 56 31 8 4 1 0 1 88 5 180
2019 Procurement 29 47 18 0 0 0 6 81 0 20
2019 Material management 37 41 16 0 0 6 0 83 0 20
2019 Information management 41 42 9 7 1 1 0 83 8 135
2019 Information technology 52 30 8 3 3 2 1 85 6 270
2019 Internal audit 68 28 4 0 0 0 0 96 0 25
2019 Evaluation 47 25 12 9 5 2 0 73 15 50
2019 Data sciences 52 34 7 4 2 1 0 87 6 80
2019 Policy 60 27 6 4 2 0 0 88 6 420
2019 Project management 52 32 10 2 3 1 0 84 6 300
2019 Other services to the public 41 34 17 3 4 1 1 76 7 305
2019 None of the above 46 32 12 5 2 2 1 80 7 510

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 36 34 14 7 4 4 1 74 12 705
2024 Health care practitioners 27 46 15 0 12 0 0 73 12 15
2024 Intelligence analysts 28 33 19 9 8 2 0 63 17 70
2024 Federal regulators 37 25 19 13 7 0 0 61 20 15
2024 Compliance, inspection and enforcement 16 37 18 16 13 1 0 53 29 105
2024 Communications or public affairs 35 37 12 10 5 1 0 73 15 145
2024 Access to information and privacy 45 28 10 4 6 6 1 79 11 115
2024 Security 22 46 17 7 7 1 0 69 14 85
2024 Science and technology 38 28 15 7 13 0 0 65 20 15
2024 Legal services 24 38 20 4 5 10 0 69 9 45
2024 Administration and operations 32 37 14 7 7 2 0 71 14 2045
2024 Human resources 35 40 13 4 6 2 0 77 10 310
2024 Financial management 31 49 7 7 3 3 0 83 11 155
2024 Procurement 18 63 0 5 7 7 0 87 13 15
2024 Real property 28 39 18 15 0 0 0 67 15 10
2024 Information management 47 31 10 6 2 4 1 82 8 125
2024 Information technology 35 34 13 6 6 4 1 73 13 295
2024 Internal audit 42 39 16 0 0 3 0 83 0 20
2024 Evaluation 25 38 21 7 5 4 0 66 12 35
2024 Data sciences 30 38 17 7 6 2 0 69 14 90
2024 Policy 21 41 15 12 10 1 0 63 22 525
2024 Project management 30 34 18 8 7 3 0 66 16 280
2024 Other services to the public 38 30 14 6 8 4 0 71 15 370
2024 None of the above 33 34 15 6 8 4 1 70 15 510
2022 Client contact centre 42 33 11 4 4 5 0 79 9 415
2022 Health care practitioners 27 35 19 12 8 0 0 62 19 10
2022 Federal regulators 51 31 14 0 4 0 0 81 4 20
2022 Compliance, inspection and enforcement 36 35 13 5 9 1 0 72 14 120
2022 Communications or public affairs 39 36 13 4 3 4 0 78 8 120
2022 Access to information and privacy 52 26 13 3 2 3 1 82 5 105
2022 Security 46 30 7 8 4 3 3 80 12 80
2022 Science and technology 30 41 0 16 12 0 0 71 29 15
2022 Legal services 45 32 9 12 3 0 0 76 15 30
2022 Administration and operations 39 36 11 6 4 3 0 77 11 1845
2022 Human resources 53 37 5 3 1 2 0 91 4 270
2022 Financial management 50 33 9 3 2 3 0 85 5 175
2022 Procurement 18 74 0 0 8 0 0 92 8 10
2022 Material management 30 58 6 6 0 0 0 88 6 15
2022 Information management 45 34 10 2 4 5 1 83 7 115
2022 Information technology 45 34 11 5 2 3 1 82 7 260
2022 Internal audit 40 37 15 0 8 0 0 77 8 20
2022 Evaluation 45 26 14 8 4 3 0 73 13 55
2022 Data sciences 38 35 12 7 6 3 0 75 13 70
2022 Policy 32 40 11 11 4 3 0 74 15 420
2022 Project management 43 33 9 7 5 3 0 78 12 290
2022 Other services to the public 40 30 12 7 6 5 0 74 14 310
2022 None of the above 42 31 14 6 4 3 1 76 10 405
2020 Client contact centre 45 33 13 5 2 1 0 80 7 505
2020 Health care practitioners 60 24 5 5 0 5 0 89 6 20
2020 Federal regulators 41 34 10 10 4 0 0 75 15 20
2020 Compliance, inspection and enforcement 41 42 5 9 3 1 0 83 12 80
2020 Communications or public affairs 42 43 6 8 1 0 0 85 9 130
2020 Access to information and privacy 59 28 9 3 1 1 0 87 4 120
2020 Security 42 35 16 1 3 2 0 79 4 75
2020 Science and technology 75 6 6 13 0 0 0 81 13 15
2020 Legal services 37 40 12 5 2 3 0 80 8 40
2020 Administration and operations 39 38 12 6 3 1 0 78 9 1920
2020 Human resources 51 38 7 2 1 1 0 90 3 295
2020 Financial management 54 33 6 2 2 4 0 89 4 170
2020 Procurement 36 56 0 4 0 4 0 96 4 25
2020 Material management 42 37 11 5 0 4 0 83 6 20
2020 Information management 49 27 12 5 4 4 0 79 9 130
2020 Information technology 45 36 10 2 3 4 0 84 6 265
2020 Internal audit 51 41 9 0 0 0 0 91 0 20
2020 Evaluation 45 40 7 5 2 0 0 86 7 40
2020 Data sciences 48 36 9 3 2 1 0 85 6 85
2020 Policy 35 43 13 7 1 1 0 78 8 405
2020 Project management 42 38 14 3 3 0 0 80 6 315
2020 Other services to the public 45 34 10 6 3 3 0 81 9 300
2020 None of the above 35 36 16 7 3 3 1 74 10 480
2019 Client contact centre 45 34 12 5 3 2 0 80 8 455
2019 Health care practitioners 53 32 12 4 0 0 0 85 4 25
2019 Federal regulators 41 37 14 4 0 4 0 81 4 30
2019 Compliance, inspection and enforcement 35 43 10 6 5 1 0 79 11 95
2019 Communications or public affairs 52 38 7 3 0 0 0 91 3 115
2019 Access to information and privacy 52 33 11 3 1 0 1 86 4 125
2019 Security 32 45 17 3 3 0 0 77 6 70
2019 Science and technology 44 30 13 0 6 7 0 79 7 15
2019 Legal services 41 35 25 0 0 0 0 75 0 30
2019 Administration and operations 43 37 11 5 3 1 0 80 8 1755
2019 Human resources 47 40 10 1 1 0 0 88 2 255
2019 Financial management 52 37 7 2 1 1 0 90 3 180
2019 Procurement 49 33 18 0 0 0 0 82 0 20
2019 Material management 45 35 13 0 6 0 0 81 6 15
2019 Information management 44 33 10 9 2 2 0 78 11 135
2019 Information technology 46 35 11 4 3 2 0 82 7 265
2019 Internal audit 60 28 8 4 0 0 0 88 4 25
2019 Evaluation 31 45 6 12 4 2 0 78 16 50
2019 Data sciences 44 37 6 10 0 3 0 84 10 80
2019 Policy 37 41 13 6 2 1 0 79 9 415
2019 Project management 45 32 11 5 5 1 0 79 10 300
2019 Other services to the public 47 32 10 4 5 2 0 80 9 300
2019 None of the above 40 36 12 6 4 2 0 78 10 510

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 43 35 10 3 2 5 1 83 6 705
2024 Health care practitioners 28 43 17 0 5 6 0 76 5 15
2024 Intelligence analysts 30 44 5 6 7 5 3 80 14 70
2024 Federal regulators 40 21 26 0 13 0 0 61 13 15
2024 Compliance, inspection and enforcement 31 34 14 4 13 3 0 68 18 105
2024 Communications or public affairs 31 46 8 5 5 5 1 81 10 145
2024 Access to information and privacy 42 33 10 6 1 9 0 82 7 115
2024 Security 32 29 17 9 5 8 0 66 15 85
2024 Science and technology 46 41 7 6 0 0 0 87 6 15
2024 Legal services 36 30 9 9 4 13 0 75 15 45
2024 Administration and operations 39 36 13 5 4 4 0 78 9 2050
2024 Human resources 39 39 11 4 1 4 1 83 6 310
2024 Financial management 37 37 9 5 3 6 3 81 9 155
2024 Procurement 36 17 23 7 0 17 0 64 9 15
2024 Real property 43 41 9 0 0 7 0 91 0 10
2024 Material management 25 63 0 12 0 0 0 88 12 10
2024 Information management 43 34 10 3 2 6 1 83 6 125
2024 Information technology 44 30 11 2 5 8 1 81 8 295
2024 Internal audit 31 55 5 0 0 3 6 95 0 20
2024 Evaluation 38 28 15 4 3 8 4 76 8 35
2024 Data sciences 41 29 10 6 6 6 1 76 13 90
2024 Policy 27 44 9 9 6 5 0 75 16 525
2024 Project management 38 38 8 5 3 5 3 83 9 280
2024 Other services to the public 41 31 15 4 3 5 1 78 7 370
2024 None of the above 37 33 15 4 3 6 2 77 7 510
2022 Client contact centre 44 33 10 4 2 6 0 83 6 415
2022 Health care practitioners 35 26 0 39 0 0 0 61 39 10
2022 Federal regulators 50 37 8 5 0 0 0 87 5 20
2022 Compliance, inspection and enforcement 44 34 12 3 4 2 0 81 7 120
2022 Communications or public affairs 34 45 12 5 1 3 0 81 6 120
2022 Access to information and privacy 59 19 10 1 1 7 1 86 3 105
2022 Security 41 35 8 7 1 4 3 82 9 80
2022 Science and technology 42 31 17 0 10 0 0 74 10 15
2022 Legal services 33 35 3 13 6 11 0 76 21 30
2022 Administration and operations 42 36 10 4 3 4 0 83 7 1845
2022 Human resources 50 37 7 2 2 2 0 89 4 270
2022 Financial management 54 31 7 2 1 5 0 89 3 175
2022 Procurement 25 36 9 0 0 30 0 87 0 10
2022 Material management 24 43 17 9 0 6 0 72 10 15
2022 Information management 45 32 11 2 3 6 1 82 6 115
2022 Information technology 51 29 9 2 3 5 1 86 5 260
2022 Internal audit 37 43 4 7 4 4 0 84 12 20
2022 Evaluation 49 27 9 5 2 7 0 82 8 55
2022 Data sciences 52 29 9 1 3 4 1 86 4 70
2022 Policy 29 45 9 8 3 5 0 78 12 420
2022 Project management 41 33 12 7 3 4 0 78 10 295
2022 Other services to the public 39 35 12 6 4 4 1 77 11 310
2022 None of the above 46 29 11 4 3 5 2 81 8 405
2020 Client contact centre 46 36 8 3 2 4 1 87 5 505
2020 Health care practitioners 65 25 5 5 0 0 0 90 5 20
2020 Federal regulators 31 30 19 10 10 0 0 61 19 20
2020 Compliance, inspection and enforcement 49 27 6 7 4 6 0 82 12 80
2020 Communications or public affairs 39 39 12 2 1 6 0 83 4 130
2020 Access to information and privacy 57 26 12 2 0 3 0 86 2 120
2020 Security 44 39 11 3 1 1 0 84 4 70
2020 Science and technology 39 28 20 6 0 7 0 73 6 15
2020 Legal services 41 39 10 2 2 5 0 85 5 40
2020 Administration and operations 43 35 13 4 2 3 0 80 6 1920
2020 Human resources 54 35 6 1 2 2 0 91 3 295
2020 Financial management 55 29 8 2 1 4 0 88 4 170
2020 Procurement 48 40 12 0 0 0 0 88 0 25
2020 Material management 41 45 5 5 0 4 0 89 5 20
2020 Information management 46 34 8 5 2 4 0 83 8 130
2020 Information technology 44 34 10 2 4 6 0 83 7 270
2020 Internal audit 66 30 0 0 0 4 0 100 0 25
2020 Evaluation 51 32 10 5 2 0 0 83 7 40
2020 Data sciences 60 23 7 9 0 1 0 84 9 90
2020 Policy 37 44 12 2 1 3 1 84 4 405
2020 Project management 45 31 15 4 2 2 0 78 6 310
2020 Other services to the public 49 26 13 5 4 3 1 78 9 300
2020 None of the above 41 32 15 4 3 4 0 77 7 485
2019 Client contact centre 49 33 10 3 3 3 0 84 5 455
2019 Health care practitioners 56 36 7 0 0 0 0 93 0 25
2019 Federal regulators 44 33 19 0 4 0 0 78 4 30
2019 Compliance, inspection and enforcement 43 31 11 8 3 5 0 77 11 90
2019 Communications or public affairs 57 24 13 3 0 4 0 84 3 120
2019 Access to information and privacy 60 28 8 1 1 1 2 90 2 125
2019 Security 43 33 22 1 1 0 0 76 3 75
2019 Science and technology 51 30 13 0 6 0 0 81 6 15
2019 Legal services 50 36 7 7 0 0 0 85 7 30
2019 Administration and operations 48 32 12 3 2 2 0 83 6 1755
2019 Human resources 56 30 10 2 0 2 0 87 2 255
2019 Financial management 59 32 6 1 1 1 1 92 2 180
2019 Procurement 49 42 9 0 0 0 0 91 0 20
2019 Material management 65 4 18 0 6 6 0 74 6 20
2019 Information management 46 35 8 5 2 4 0 84 7 135
2019 Information technology 53 28 10 2 1 5 0 86 3 265
2019 Internal audit 84 4 12 0 0 0 0 88 0 25
2019 Evaluation 39 43 8 4 2 2 2 85 6 50
2019 Data sciences 51 30 13 3 2 0 0 81 6 80
2019 Policy 46 34 9 5 3 2 0 83 8 415
2019 Project management 47 33 11 3 3 3 1 82 6 300
2019 Other services to the public 51 27 12 2 4 3 0 81 7 305
2019 None of the above 48 32 12 2 3 3 1 82 5 510

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 51 33 7 4 3 1 0 85 7 705
2024 Health care practitioners 41 33 0 21 5 0 0 74 26 15
2024 Intelligence analysts 40 36 9 6 8 0 1 77 15 70
2024 Federal regulators 46 25 16 6 7 0 0 72 13 15
2024 Compliance, inspection and enforcement 21 46 12 11 11 0 0 67 21 105
2024 Communications or public affairs 46 36 7 8 4 0 0 81 12 145
2024 Access to information and privacy 52 30 5 5 8 1 0 82 13 115
2024 Security 40 32 12 12 5 0 0 71 16 85
2024 Science and technology 46 41 0 6 7 0 0 87 13 15
2024 Legal services 45 35 13 5 2 0 0 80 6 45
2024 Administration and operations 44 36 9 6 4 1 0 81 11 2050
2024 Human resources 48 39 4 4 5 0 0 87 9 310
2024 Financial management 50 36 7 5 1 1 0 86 6 155
2024 Procurement 47 41 5 0 7 0 0 88 7 15
2024 Real property 27 33 24 16 0 0 0 60 16 10
2024 Material management 46 31 12 11 0 0 0 77 11 10
2024 Information management 54 35 8 2 2 0 0 88 3 125
2024 Information technology 43 33 11 6 6 0 0 76 13 295
2024 Internal audit 68 17 5 6 3 0 0 85 9 20
2024 Evaluation 54 33 2 5 7 0 0 86 11 35
2024 Data sciences 35 39 9 7 10 0 0 74 16 90
2024 Policy 35 35 11 12 7 0 0 70 19 525
2024 Project management 39 36 9 10 5 0 0 76 15 285
2024 Other services to the public 46 33 11 5 4 1 0 80 9 370
2024 None of the above 45 32 10 7 4 1 0 79 11 515
2022 Client contact centre 56 33 5 3 3 1 0 90 5 415
2022 Health care practitioners 27 44 17 12 0 0 0 71 12 10
2022 Federal regulators 57 31 4 4 4 0 0 88 8 20
2022 Compliance, inspection and enforcement 48 34 7 4 7 0 0 82 11 120
2022 Communications or public affairs 50 33 7 6 4 1 0 84 10 120
2022 Access to information and privacy 65 26 4 3 2 0 0 91 5 105
2022 Security 55 34 6 2 3 0 0 89 5 80
2022 Science and technology 46 41 0 12 0 0 0 88 12 15
2022 Legal services 45 49 6 0 0 0 0 94 0 30
2022 Administration and operations 52 35 7 5 2 0 0 87 7 1845
2022 Human resources 67 28 2 1 2 0 0 95 3 270
2022 Financial management 62 30 3 2 2 0 0 93 5 175
2022 Procurement 25 66 0 0 0 8 0 100 0 10
2022 Material management 56 22 13 9 0 0 0 78 9 15
2022 Information management 57 28 7 4 3 1 1 86 7 115
2022 Information technology 50 33 8 5 3 2 0 84 9 260
2022 Internal audit 67 18 16 0 0 0 0 84 0 20
2022 Evaluation 61 29 4 5 2 0 0 90 7 55
2022 Data sciences 50 33 7 6 3 1 0 84 9 70
2022 Policy 48 37 7 5 3 0 0 85 8 420
2022 Project management 53 36 4 4 3 0 0 89 7 295
2022 Other services to the public 53 32 7 4 3 0 0 86 8 310
2022 None of the above 57 27 7 4 3 1 1 86 7 405
2020 Client contact centre 62 27 5 3 2 0 0 90 5 510
2020 Health care practitioners 72 22 0 6 0 0 0 94 6 20
2020 Federal regulators 50 30 10 5 4 0 0 80 10 20
2020 Compliance, inspection and enforcement 48 38 3 4 5 1 0 88 9 80
2020 Communications or public affairs 62 29 5 2 1 1 0 92 3 130
2020 Access to information and privacy 66 23 8 1 1 1 0 90 2 120
2020 Security 49 36 12 3 0 0 0 85 3 75
2020 Science and technology 69 25 7 0 0 0 0 93 0 15
2020 Legal services 57 33 7 2 0 0 0 91 2 40
2020 Administration and operations 54 31 8 4 2 0 0 86 6 1925
2020 Human resources 71 22 3 1 2 0 0 94 3 295
2020 Financial management 67 27 4 2 1 0 0 94 2 170
2020 Procurement 64 24 12 0 0 0 0 88 0 25
2020 Material management 53 32 14 0 0 0 0 86 0 20
2020 Information management 60 25 9 5 1 0 0 86 5 125
2020 Information technology 57 28 10 1 2 1 0 86 4 270
2020 Internal audit 70 30 0 0 0 0 0 100 0 25
2020 Evaluation 66 25 3 7 0 0 0 91 7 40
2020 Data sciences 66 24 6 2 2 0 0 90 4 90
2020 Policy 59 31 5 2 1 1 0 91 3 405
2020 Project management 58 32 6 4 1 0 0 90 4 310
2020 Other services to the public 60 25 10 2 2 0 0 85 4 300
2020 None of the above 54 28 11 4 2 0 0 83 6 485
2019 Client contact centre 57 30 8 2 3 0 0 87 5 455
2019 Health care practitioners 69 31 0 0 0 0 0 100 0 25
2019 Federal regulators 48 30 14 7 0 0 0 78 7 30
2019 Compliance, inspection and enforcement 43 42 8 2 5 0 0 84 7 95
2019 Communications or public affairs 71 22 5 2 1 0 0 93 2 120
2019 Access to information and privacy 60 30 5 4 1 0 1 90 5 125
2019 Security 51 33 11 3 3 0 0 84 5 75
2019 Science and technology 48 39 6 0 7 0 0 87 7 15
2019 Legal services 61 25 11 4 0 0 0 85 4 30
2019 Administration and operations 54 32 8 4 2 0 0 86 6 1760
2019 Human resources 63 28 5 2 1 0 0 92 3 255
2019 Financial management 62 32 5 0 1 0 0 94 1 180
2019 Procurement 53 27 20 0 0 0 0 80 0 20
2019 Material management 57 19 18 6 0 0 0 77 6 20
2019 Information management 50 33 11 4 2 0 0 83 6 140
2019 Information technology 53 31 9 5 1 1 0 85 6 270
2019 Internal audit 69 27 4 0 0 0 0 96 0 25
2019 Evaluation 41 42 10 4 3 0 0 83 7 50
2019 Data sciences 54 29 9 3 5 0 0 83 7 80
2019 Policy 59 28 7 4 2 0 0 87 5 420
2019 Project management 50 36 7 5 2 0 0 86 7 300
2019 Other services to the public 53 31 8 4 4 0 0 84 8 305
2019 None of the above 54 29 9 4 3 1 0 84 7 510

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 33 26 14 5 8 9 5 69 14 710
2024 Health care practitioners 39 31 18 0 12 0 0 70 12 15
2024 Intelligence analysts 25 25 17 4 9 10 10 62 16 70
2024 Federal regulators 45 19 12 6 7 6 5 71 15 15
2024 Compliance, inspection and enforcement 31 32 14 10 10 2 1 65 21 105
2024 Communications or public affairs 42 32 3 7 5 7 3 84 13 145
2024 Access to information and privacy 35 21 15 3 3 14 8 72 8 115
2024 Security 38 25 11 11 6 4 4 68 19 85
2024 Science and technology 28 27 20 7 7 9 0 61 16 15
2024 Legal services 31 32 19 7 5 0 6 67 13 45
2024 Administration and operations 36 26 13 7 8 6 5 69 16 2050
2024 Human resources 42 26 11 6 7 5 3 74 14 310
2024 Financial management 39 28 10 5 5 7 6 77 11 155
2024 Procurement 41 36 0 0 7 16 0 92 8 15
2024 Real property 36 34 9 0 0 0 21 88 0 10
2024 Material management 37 32 10 0 0 21 0 87 0 10
2024 Information management 43 24 12 8 5 3 5 72 14 125
2024 Information technology 39 25 12 5 4 9 6 75 11 295
2024 Internal audit 54 12 15 0 0 13 6 81 0 20
2024 Evaluation 47 17 17 10 3 7 0 69 13 35
2024 Data sciences 45 22 9 6 4 6 8 78 12 90
2024 Policy 41 27 8 9 5 5 5 76 15 525
2024 Project management 33 29 11 7 10 7 4 69 18 285
2024 Other services to the public 34 25 13 6 8 6 6 68 17 370
2024 None of the above 36 24 14 6 6 7 7 70 14 510
2022 Client contact centre 34 29 12 6 5 10 4 73 13 415
2022 Health care practitioners 44 0 25 12 10 9 0 49 24 10
2022 Federal regulators 45 22 12 16 0 5 0 71 17 20
2022 Compliance, inspection and enforcement 45 26 12 5 4 6 3 78 10 120
2022 Communications or public affairs 46 28 9 2 4 7 4 83 7 120
2022 Access to information and privacy 41 21 9 3 7 15 4 77 12 105
2022 Security 46 22 11 3 4 4 10 80 8 80
2022 Science and technology 33 60 0 8 0 0 0 92 8 15
2022 Legal services 29 39 6 6 3 11 7 82 11 30
2022 Administration and operations 38 25 11 7 5 9 5 73 14 1845
2022 Human resources 54 26 6 4 2 4 4 87 6 270
2022 Financial management 52 27 5 4 1 7 4 89 6 175
2022 Procurement 24 32 7 0 8 28 0 78 12 10
2022 Material management 36 38 0 9 7 10 0 81 19 15
2022 Information management 42 27 15 3 4 2 7 76 7 115
2022 Information technology 46 24 8 3 6 8 4 81 10 260
2022 Internal audit 53 26 8 0 8 4 0 83 8 20
2022 Evaluation 49 33 7 5 3 4 0 85 8 50
2022 Data sciences 53 23 5 7 5 7 1 82 13 70
2022 Policy 46 25 7 7 5 5 5 79 13 420
2022 Project management 45 25 9 8 5 4 4 76 14 295
2022 Other services to the public 36 25 13 7 6 8 5 70 15 310
2022 None of the above 38 23 13 4 4 11 7 74 10 405

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 32 29 14 6 6 9 5 70 14 710
2024 Health care practitioners 44 25 11 7 12 0 0 70 20 15
2024 Intelligence analysts 23 23 19 8 8 8 11 57 19 70
2024 Federal regulators 40 24 12 6 7 6 5 71 15 15
2024 Compliance, inspection and enforcement 31 23 20 9 14 2 1 56 24 105
2024 Communications or public affairs 38 29 5 10 5 11 3 78 17 145
2024 Access to information and privacy 34 21 16 5 3 13 8 70 10 115
2024 Security 35 23 14 10 6 5 5 65 19 85
2024 Science and technology 36 30 11 7 7 9 0 72 16 15
2024 Legal services 34 32 17 8 3 0 6 70 13 45
2024 Administration and operations 35 25 14 8 7 6 5 67 17 2050
2024 Human resources 43 23 10 5 8 6 5 74 15 310
2024 Financial management 39 26 11 7 4 6 6 75 12 155
2024 Procurement 41 36 0 0 7 16 0 92 8 15
2024 Real property 27 25 27 0 0 0 21 66 0 10
2024 Material management 37 32 10 0 0 21 0 87 0 10
2024 Information management 41 26 12 7 4 3 7 74 13 125
2024 Information technology 38 26 12 7 5 6 6 73 13 295
2024 Internal audit 47 18 16 10 0 3 6 72 11 20
2024 Evaluation 34 25 27 5 2 7 0 63 8 35
2024 Data sciences 42 23 12 5 4 7 7 76 11 90
2024 Policy 37 28 10 9 6 6 5 73 16 525
2024 Project management 33 25 12 9 10 7 5 66 21 285
2024 Other services to the public 32 25 16 7 7 8 6 66 16 370
2024 None of the above 35 24 13 6 7 8 6 70 15 510
2022 Client contact centre 35 28 13 6 4 9 5 73 12 415
2022 Health care practitioners 18 35 37 0 10 0 0 53 10 10
2022 Federal regulators 30 38 12 4 8 9 0 74 13 20
2022 Compliance, inspection and enforcement 42 27 13 10 2 4 3 73 13 120
2022 Communications or public affairs 45 28 8 3 5 7 4 82 9 120
2022 Access to information and privacy 40 21 9 5 7 14 4 75 14 105
2022 Security 43 28 7 4 4 5 10 83 9 80
2022 Science and technology 42 45 5 8 0 0 0 88 8 15
2022 Legal services 22 31 17 12 0 8 10 65 14 30
2022 Administration and operations 36 25 12 7 5 9 5 72 14 1845
2022 Human resources 53 26 8 4 2 3 4 85 7 270
2022 Financial management 51 23 8 3 2 8 4 85 6 175
2022 Procurement 25 38 0 0 8 28 0 88 12 10
2022 Material management 42 41 0 0 7 10 0 92 8 15
2022 Information management 42 26 16 2 3 3 7 77 5 115
2022 Information technology 42 25 11 3 6 8 4 76 11 260
2022 Internal audit 46 30 12 0 8 4 0 79 8 20
2022 Evaluation 45 32 12 3 6 2 0 79 9 55
2022 Data sciences 50 20 9 8 5 7 1 76 14 70
2022 Policy 42 26 8 9 5 6 5 76 16 420
2022 Project management 41 26 8 9 6 6 4 75 16 295
2022 Other services to the public 32 27 13 6 9 7 5 68 17 310
2022 None of the above 37 22 13 4 4 11 8 73 11 400

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 37 24 17 4 3 12 3 72 8 705
2024 Health care practitioners 39 45 6 5 5 0 0 84 10 15
2024 Intelligence analysts 28 23 24 5 4 12 4 60 11 70
2024 Federal regulators 41 15 19 0 7 18 0 69 8 15
2024 Compliance, inspection and enforcement 17 30 30 9 9 5 1 50 18 105
2024 Communications or public affairs 27 33 22 4 3 10 1 67 8 145
2024 Access to information and privacy 35 29 10 4 1 18 3 82 6 115
2024 Security 26 25 28 7 3 7 3 57 11 85
2024 Science and technology 46 17 17 20 0 0 0 63 20 15
2024 Legal services 27 23 29 8 0 11 2 58 9 45
2024 Administration and operations 33 29 20 5 3 9 1 69 9 2050
2024 Human resources 36 33 19 3 2 6 1 74 5 310
2024 Financial management 32 32 15 2 4 12 3 75 7 155
2024 Procurement 38 34 15 0 0 13 0 83 0 15
2024 Real property 19 57 9 0 0 16 0 89 0 10
2024 Material management 36 64 0 0 0 0 0 100 0 10
2024 Information management 41 30 13 2 2 9 2 80 5 125
2024 Information technology 39 26 12 4 2 16 2 78 7 295
2024 Internal audit 35 41 5 10 0 3 6 83 11 20
2024 Evaluation 31 26 8 13 2 14 4 70 19 35
2024 Data sciences 33 23 24 3 4 10 2 64 8 90
2024 Policy 22 30 29 7 4 7 1 57 12 525
2024 Project management 28 30 24 5 3 7 2 64 9 285
2024 Other services to the public 36 23 18 5 4 10 3 69 11 370
2024 None of the above 35 26 18 6 3 9 2 69 10 510
2022 Client contact centre 36 31 17 3 1 12 1 76 4 415
2022 Health care practitioners 44 34 21 0 0 0 0 79 0 10
2022 Federal regulators 65 17 18 0 0 0 0 82 0 20
2022 Compliance, inspection and enforcement 40 28 17 7 4 5 1 72 11 120
2022 Communications or public affairs 32 30 24 5 1 7 0 67 7 120
2022 Access to information and privacy 54 19 7 3 2 13 1 85 6 105
2022 Security 39 26 15 4 1 9 6 76 6 80
2022 Science and technology 31 36 17 0 10 7 0 72 11 15
2022 Legal services 27 41 16 6 3 8 0 73 9 30
2022 Administration and operations 37 30 19 4 2 7 1 73 6 1845
2022 Human resources 48 35 9 1 1 5 0 88 2 270
2022 Financial management 45 33 8 2 1 10 1 88 3 175
2022 Procurement 17 49 15 0 0 19 0 82 0 10
2022 Material management 43 20 18 9 0 10 0 70 10 15
2022 Information management 41 28 11 7 3 10 1 77 11 115
2022 Information technology 44 26 17 3 0 9 1 78 3 260
2022 Internal audit 49 32 8 12 0 0 0 80 12 20
2022 Evaluation 40 26 22 4 0 6 2 71 5 55
2022 Data sciences 48 28 14 2 2 5 1 81 4 70
2022 Policy 29 39 22 3 1 4 1 72 4 420
2022 Project management 37 26 24 5 1 7 0 68 7 295
2022 Other services to the public 38 22 22 5 4 7 2 66 10 310
2022 None of the above 38 22 18 5 2 12 3 70 8 405
2020 Client contact centre 46 36 9 4 2 3 0 84 6 510
2020 Health care practitioners 60 25 0 5 0 10 0 94 6 20
2020 Federal regulators 36 39 15 5 5 0 0 74 10 20
2020 Compliance, inspection and enforcement 46 29 11 5 5 4 0 78 10 80
2020 Communications or public affairs 48 37 11 2 1 1 1 86 3 130
2020 Access to information and privacy 55 30 13 1 0 2 0 86 1 120
2020 Security 47 32 15 3 1 1 0 80 4 75
2020 Science and technology 55 20 19 0 0 7 0 80 0 15
2020 Legal services 40 42 12 5 0 2 0 83 5 40
2020 Administration and operations 44 34 13 3 2 3 0 81 6 1925
2020 Human resources 62 30 4 0 1 2 0 94 2 295
2020 Financial management 58 31 5 1 1 5 0 93 1 170
2020 Procurement 56 36 8 0 0 0 0 92 0 25
2020 Material management 46 40 10 0 0 4 0 89 0 20
2020 Information management 48 31 10 5 2 4 0 81 8 130
2020 Information technology 48 30 12 2 2 5 0 82 4 270
2020 Internal audit 65 26 5 0 0 4 0 95 0 25
2020 Evaluation 55 28 13 5 0 0 0 83 5 40
2020 Data sciences 55 30 7 5 1 1 1 87 6 90
2020 Policy 48 38 8 2 1 2 1 87 4 405
2020 Project management 50 31 13 3 3 1 0 82 5 310
2020 Other services to the public 47 29 11 4 4 3 2 80 8 300
2020 None of the above 44 33 12 3 3 4 0 81 6 485

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 39 30 10 6 5 6 3 76 13 705
2024 Health care practitioners 52 24 13 0 5 6 0 81 5 15
2024 Intelligence analysts 24 35 9 8 8 9 7 71 19 70
2024 Federal regulators 36 27 12 8 7 6 5 70 17 15
2024 Compliance, inspection and enforcement 28 32 8 16 12 2 2 63 29 105
2024 Communications or public affairs 42 31 9 4 4 8 2 81 9 145
2024 Access to information and privacy 48 25 7 3 4 9 3 83 9 115
2024 Security 35 38 8 7 5 3 4 79 13 85
2024 Science and technology 37 42 0 7 14 0 0 79 21 15
2024 Legal services 35 37 10 14 0 0 4 75 15 45
2024 Administration and operations 38 30 11 7 7 4 3 73 15 2050
2024 Human resources 39 31 10 6 6 4 5 76 13 310
2024 Financial management 32 40 8 4 5 7 4 81 10 155
2024 Procurement 39 43 0 7 0 11 0 92 8 15
2024 Real property 45 34 7 0 0 0 14 92 0 10
2024 Material management 48 40 0 0 0 12 0 100 0 10
2024 Information management 38 35 9 6 2 7 3 81 9 125
2024 Information technology 37 30 8 6 5 9 5 78 13 295
2024 Internal audit 43 28 10 10 0 3 6 77 11 20
2024 Evaluation 36 34 6 14 3 5 2 75 18 35
2024 Data sciences 32 35 9 7 6 10 1 75 14 90
2024 Policy 36 31 9 8 7 6 3 73 17 525
2024 Project management 38 28 11 8 9 4 3 71 18 285
2024 Other services to the public 39 28 7 6 6 7 5 77 14 370
2024 None of the above 37 27 12 8 5 6 4 71 15 515
2022 Client contact centre 40 29 12 5 4 6 4 77 10 415
2022 Health care practitioners 35 27 19 0 10 9 0 68 11 10
2022 Federal regulators 38 24 17 16 0 0 5 65 17 20
2022 Compliance, inspection and enforcement 41 33 10 5 4 4 4 80 9 120
2022 Communications or public affairs 38 39 11 3 2 7 1 83 5 120
2022 Access to information and privacy 49 21 13 2 4 11 0 79 7 105
2022 Security 50 25 10 5 4 1 4 79 10 80
2022 Science and technology 38 34 22 0 6 0 0 72 6 15
2022 Legal services 32 34 15 14 3 0 3 67 18 30
2022 Administration and operations 40 30 10 6 5 5 4 77 12 1845
2022 Human resources 53 27 7 4 2 3 4 86 6 270
2022 Financial management 53 28 7 4 2 5 1 86 7 175
2022 Procurement 41 34 15 0 0 11 0 84 0 10
2022 Material management 30 45 10 0 9 6 0 80 10 15
2022 Information management 46 33 6 6 1 4 4 86 8 115
2022 Information technology 49 22 12 3 5 6 4 78 9 260
2022 Internal audit 55 17 7 5 12 4 0 75 17 20
2022 Evaluation 45 44 3 2 3 1 2 92 5 55
2022 Data sciences 43 27 10 8 4 6 1 76 13 70
2022 Policy 41 30 9 7 6 4 3 76 14 420
2022 Project management 44 29 9 8 5 4 2 77 13 290
2022 Other services to the public 38 28 11 7 5 8 3 74 14 310
2022 None of the above 40 27 12 3 4 8 5 78 9 405
2020 Client contact centre 44 31 10 6 4 4 2 80 10 510
2020 Health care practitioners 43 47 5 6 0 0 0 89 6 20
2020 Federal regulators 30 35 20 5 5 4 0 69 10 20
2020 Compliance, inspection and enforcement 41 24 6 11 7 6 4 73 21 80
2020 Communications or public affairs 44 32 8 9 2 2 2 80 12 130
2020 Access to information and privacy 54 20 14 3 3 5 1 79 5 120
2020 Security 42 27 17 3 7 3 1 72 10 75
2020 Science and technology 26 40 7 13 9 6 0 70 23 15
2020 Legal services 35 47 3 10 2 0 2 84 12 40
2020 Administration and operations 43 29 11 7 4 4 2 77 11 1925
2020 Human resources 53 32 5 4 3 3 1 88 7 295
2020 Financial management 49 31 5 3 4 7 1 87 7 170
2020 Procurement 52 29 12 4 0 0 4 83 4 25
2020 Material management 34 47 5 4 0 4 5 89 5 20
2020 Information management 45 31 7 5 6 4 2 80 12 130
2020 Information technology 49 26 12 3 2 5 2 81 6 270
2020 Internal audit 53 39 4 0 0 4 0 95 0 25
2020 Evaluation 44 32 8 5 5 2 5 82 10 40
2020 Data sciences 53 23 7 6 6 4 2 80 12 85
2020 Policy 44 34 9 5 3 4 1 82 9 405
2020 Project management 42 29 12 8 4 4 2 75 12 310
2020 Other services to the public 45 28 8 7 7 3 3 76 15 300
2020 None of the above 43 27 12 7 4 4 2 75 12 485

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 15 19 22 4 3 27 10 53 12 705
2024 Health care practitioners 18 19 25 0 5 28 5 56 8 15
2024 Intelligence analysts 14 7 28 3 9 33 6 35 19 70
2024 Federal regulators 21 12 24 8 0 21 14 50 13 15
2024 Compliance, inspection and enforcement 4 23 24 10 9 26 4 39 27 105
2024 Communications or public affairs 9 24 21 6 8 28 4 48 20 145
2024 Access to information and privacy 21 18 18 3 3 27 9 62 10 115
2024 Security 12 13 33 5 6 22 9 36 16 85
2024 Science and technology 11 15 28 20 7 18 0 33 33 15
2024 Legal services 2 20 16 9 2 38 13 45 23 45
2024 Administration and operations 14 21 24 5 5 26 5 51 14 2050
2024 Human resources 17 28 19 7 5 20 4 59 16 310
2024 Financial management 7 16 23 3 5 39 6 42 15 155
2024 Procurement 17 20 13 0 0 37 13 74 0 15
2024 Real property 16 41 9 19 0 7 7 67 23 10
2024 Material management 7 42 8 12 0 12 19 71 17 10
2024 Information management 13 17 25 5 0 37 5 50 8 125
2024 Information technology 16 14 17 6 7 32 8 49 22 295
2024 Internal audit 28 28 25 0 0 19 0 70 0 20
2024 Evaluation 10 10 24 5 10 31 10 34 25 35
2024 Data sciences 9 11 21 8 9 39 4 35 29 90
2024 Policy 9 25 21 8 4 29 4 51 17 525
2024 Project management 13 26 22 5 5 26 5 55 14 285
2024 Other services to the public 17 18 24 3 6 25 7 51 14 370
2024 None of the above 17 18 22 4 6 26 7 53 14 510
2022 Client contact centre 16 22 18 4 3 32 4 60 11 415
2022 Health care practitioners 27 24 18 0 10 21 0 65 13 10
2022 Federal regulators 18 13 12 18 0 40 0 51 30 20
2022 Compliance, inspection and enforcement 12 19 23 9 5 30 2 46 20 120
2022 Communications or public affairs 16 22 17 5 3 34 4 61 12 120
2022 Access to information and privacy 25 21 14 1 4 27 9 71 8 105
2022 Security 19 21 16 8 1 25 10 61 14 80
2022 Science and technology 7 21 23 13 0 37 0 43 21 15
2022 Legal services 20 26 24 3 9 19 0 56 15 30
2022 Administration and operations 16 22 24 4 3 27 4 56 10 1840
2022 Human resources 25 32 12 3 2 22 5 77 7 265
2022 Financial management 18 21 17 4 2 36 2 64 8 175
2022 Procurement 10 16 31 0 8 27 7 39 13 10
2022 Material management 6 31 31 0 9 23 0 48 12 15
2022 Information management 14 24 15 4 1 33 8 66 9 115
2022 Information technology 20 18 18 2 4 33 6 62 9 260
2022 Internal audit 38 33 12 4 4 10 0 78 9 20
2022 Evaluation 22 16 25 5 4 26 2 52 13 55
2022 Data sciences 18 21 26 5 2 25 1 54 11 70
2022 Policy 16 31 17 5 3 26 3 66 11 420
2022 Project management 17 28 21 4 2 24 5 63 8 295
2022 Other services to the public 15 19 21 4 5 29 7 52 15 310
2022 None of the above 18 16 18 4 4 32 7 57 13 405

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Policy 0 13 26 21 31 5 4 14 57 20
2022 Administration and operations 5 2 23 18 39 14 0 8 65 55
2022 Policy 0 17 8 10 57 8 0 19 73 10
2022 Other services to the public 0 0 20 37 19 10 13 0 73 10
2020 Client contact centre 0 0 0 20 49 31 0 0 100 10
2020 Administration and operations 2 8 22 19 37 8 3 11 64 60
2020 Project management 0 9 44 9 28 9 0 10 41 10
2020 Other services to the public 0 8 23 16 53 0 0 8 69 15

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 29 30 15 5 5 9 7 70 12 705
2024 Health care practitioners 22 36 11 0 17 13 0 67 20 15
2024 Intelligence analysts 22 31 25 4 6 7 5 60 12 70
2024 Federal regulators 42 30 21 0 7 0 0 73 7 15
2024 Compliance, inspection and enforcement 21 29 15 13 12 8 2 56 28 105
2024 Communications or public affairs 23 36 14 7 6 5 9 68 16 145
2024 Access to information and privacy 31 22 22 5 4 12 4 64 10 115
2024 Security 23 40 21 8 7 2 0 64 15 85
2024 Science and technology 29 22 21 12 7 9 0 56 22 15
2024 Legal services 39 28 7 3 4 10 9 82 9 45
2024 Administration and operations 26 30 19 8 7 6 4 62 16 2045
2024 Human resources 34 30 10 5 8 8 6 74 14 310
2024 Financial management 27 31 11 7 4 7 12 72 14 155
2024 Procurement 25 45 6 0 18 0 6 75 19 15
2024 Real property 23 52 25 0 0 0 0 75 0 10
2024 Material management 36 64 0 0 0 0 0 100 0 10
2024 Information management 27 33 22 6 2 5 5 67 9 125
2024 Information technology 33 26 17 6 5 5 8 68 12 295
2024 Internal audit 45 27 5 0 3 15 6 90 4 20
2024 Evaluation 40 32 6 2 5 5 10 85 8 35
2024 Data sciences 36 25 16 3 4 6 10 73 9 90
2024 Policy 28 28 15 7 5 8 8 67 15 525
2024 Project management 24 29 19 8 8 5 6 60 18 280
2024 Other services to the public 29 28 16 8 7 6 6 64 18 370
2024 None of the above 30 24 17 9 7 10 4 62 18 510
2022 Client contact centre 31 25 15 3 4 14 8 72 9 415
2022 Health care practitioners 9 54 27 10 0 0 0 63 10 10
2022 Federal regulators 22 41 12 0 4 12 9 80 5 20
2022 Compliance, inspection and enforcement 24 32 15 10 3 12 5 66 16 120
2022 Communications or public affairs 33 32 11 1 7 9 6 77 10 120
2022 Access to information and privacy 42 21 15 6 6 9 1 70 13 105
2022 Security 29 27 20 6 4 5 9 65 12 80
2022 Science and technology 47 14 31 0 0 8 0 67 0 15
2022 Legal services 34 16 23 6 6 9 7 58 14 30
2022 Administration and operations 32 29 15 6 4 8 6 71 12 1845
2022 Human resources 35 30 12 4 2 8 9 79 7 270
2022 Financial management 44 25 9 1 1 9 10 85 3 175
2022 Procurement 19 46 0 19 7 0 8 71 29 10
2022 Material management 42 27 22 0 0 10 0 76 0 15
2022 Information management 26 33 15 3 5 9 9 72 9 115
2022 Information technology 37 30 13 5 3 6 6 76 9 260
2022 Internal audit 45 10 17 8 4 13 4 66 14 20
2022 Evaluation 39 23 14 3 0 15 5 78 4 55
2022 Data sciences 31 35 11 0 4 9 11 82 4 70
2022 Policy 30 29 13 7 3 9 9 73 11 420
2022 Project management 34 26 15 4 6 8 7 71 12 290
2022 Other services to the public 27 27 19 6 4 10 6 65 13 310
2022 None of the above 30 26 16 5 4 9 8 68 12 405
2020 Client contact centre 31 29 16 5 4 8 7 71 10 510
2020 Health care practitioners 25 44 21 0 5 5 0 73 6 20
2020 Federal regulators 26 21 11 21 10 5 5 53 35 20
2020 Compliance, inspection and enforcement 28 28 19 5 5 11 4 66 11 80
2020 Communications or public affairs 31 31 16 9 3 4 5 69 13 130
2020 Access to information and privacy 40 21 20 8 3 4 4 67 11 120
2020 Security 27 29 25 11 1 5 1 60 13 75
2020 Science and technology 47 9 26 6 0 6 7 64 7 15
2020 Legal services 24 26 19 5 7 9 11 62 15 40
2020 Administration and operations 29 29 19 8 4 7 4 65 13 1920
2020 Human resources 36 27 14 5 4 6 9 74 10 295
2020 Financial management 43 29 10 3 3 5 7 82 7 170
2020 Procurement 32 36 16 0 0 4 13 81 0 25
2020 Material management 49 28 14 4 0 0 4 81 4 20
2020 Information management 39 31 15 4 7 3 2 74 11 130
2020 Information technology 32 28 22 3 4 7 4 68 7 270
2020 Internal audit 40 22 29 4 0 4 0 65 5 25
2020 Evaluation 35 27 15 12 7 3 2 65 20 40
2020 Data sciences 38 22 24 9 0 4 4 64 10 85
2020 Policy 30 32 14 6 2 9 7 73 10 405
2020 Project management 32 26 20 7 4 8 3 64 13 315
2020 Other services to the public 33 26 17 5 5 8 6 69 11 300
2020 None of the above 30 28 21 8 4 6 4 64 13 485
2019 Client contact centre 35 25 15 7 5 8 5 69 14 455
2019 Health care practitioners 45 43 4 0 0 8 0 95 0 25
2019 Federal regulators 28 32 19 11 4 3 4 64 16 30
2019 Compliance, inspection and enforcement 28 25 20 10 5 6 6 60 17 95
2019 Communications or public affairs 41 33 11 4 4 3 3 79 9 120
2019 Access to information and privacy 43 27 13 11 1 3 2 74 13 125
2019 Security 34 24 19 12 7 1 3 60 20 75
2019 Science and technology 33 30 13 19 5 0 0 63 24 15
2019 Legal services 34 28 11 7 4 13 3 74 14 30
2019 Administration and operations 31 30 16 9 5 6 3 67 16 1755
2019 Human resources 33 32 15 7 4 3 6 71 12 255
2019 Financial management 39 33 14 5 3 3 2 76 9 180
2019 Procurement 33 31 13 11 0 6 4 73 12 20
2019 Material management 58 11 11 4 0 12 4 82 5 20
2019 Information management 34 28 20 6 3 6 2 68 10 135
2019 Information technology 41 24 11 6 7 8 3 74 14 265
2019 Internal audit 49 35 8 4 0 0 4 87 4 25
2019 Evaluation 27 29 14 8 14 4 4 61 24 50
2019 Data sciences 35 27 11 9 7 5 6 69 18 80
2019 Policy 33 32 13 8 4 6 4 72 13 415
2019 Project management 27 30 16 8 7 7 4 65 17 300
2019 Other services to the public 32 31 17 4 8 6 2 68 14 305
2019 None of the above 36 24 16 8 7 5 4 65 17 505

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 33 35 12 9 6 4 1 72 16 705
2024 Health care practitioners 31 36 14 0 13 7 0 71 14 15
2024 Intelligence analysts 25 35 16 7 11 4 3 64 19 70
2024 Federal regulators 46 5 20 23 6 0 0 51 29 15
2024 Compliance, inspection and enforcement 18 35 18 10 14 3 1 55 26 105
2024 Communications or public affairs 33 35 9 10 8 4 1 71 19 145
2024 Access to information and privacy 37 30 11 5 9 8 0 73 15 115
2024 Security 22 37 18 8 10 3 2 62 19 85
2024 Science and technology 37 32 16 0 15 0 0 69 15 15
2024 Legal services 23 35 17 8 13 4 0 60 22 45
2024 Administration and operations 32 37 12 8 7 3 1 72 15 2045
2024 Human resources 35 39 10 7 5 3 1 77 13 310
2024 Financial management 25 37 20 10 6 2 1 64 16 155
2024 Procurement 27 45 8 0 7 13 0 83 8 15
2024 Real property 35 43 0 23 0 0 0 77 23 10
2024 Material management 8 70 10 12 0 0 0 78 12 10
2024 Information management 35 37 13 10 2 3 1 75 12 125
2024 Information technology 33 33 14 8 5 4 3 71 14 295
2024 Internal audit 58 28 0 5 0 3 6 95 5 20
2024 Evaluation 22 39 13 15 7 5 0 64 23 35
2024 Data sciences 30 33 20 9 4 3 1 66 13 90
2024 Policy 24 35 15 14 8 2 2 62 23 525
2024 Project management 30 31 19 8 8 3 1 63 16 280
2024 Other services to the public 36 32 12 9 6 4 1 72 16 370
2024 None of the above 35 32 14 9 6 4 0 70 15 515
2022 Client contact centre 34 34 12 6 6 5 3 74 13 415
2022 Health care practitioners 35 9 18 0 29 9 0 48 32 10
2022 Federal regulators 63 16 4 13 0 4 0 82 14 20
2022 Compliance, inspection and enforcement 27 41 15 12 4 1 1 69 16 120
2022 Communications or public affairs 21 39 14 17 3 6 0 63 22 120
2022 Access to information and privacy 49 24 14 7 2 4 0 76 9 105
2022 Security 37 38 9 6 7 2 1 78 13 80
2022 Science and technology 22 58 0 7 14 0 0 80 20 15
2022 Legal services 40 35 19 6 0 0 0 76 6 30
2022 Administration and operations 37 37 11 7 4 2 2 77 12 1840
2022 Human resources 44 37 9 6 1 2 1 84 7 270
2022 Financial management 41 32 10 7 3 4 2 78 11 175
2022 Procurement 17 42 9 15 0 17 0 71 18 10
2022 Material management 48 14 19 9 0 10 0 69 10 15
2022 Information management 36 36 14 6 2 6 0 77 9 115
2022 Information technology 31 36 18 7 4 3 1 70 11 260
2022 Internal audit 49 29 10 4 4 4 0 81 8 20
2022 Evaluation 34 31 19 10 5 0 0 65 16 55
2022 Data sciences 33 39 11 11 4 1 1 73 16 70
2022 Policy 31 37 12 10 5 3 1 71 16 420
2022 Project management 37 35 17 3 4 3 0 74 8 295
2022 Other services to the public 32 36 13 7 6 4 1 72 15 310
2022 None of the above 41 29 12 9 4 3 2 74 13 405
2020 Client contact centre 35 32 13 10 5 4 2 71 15 510
2020 Health care practitioners 15 80 0 5 0 0 0 95 5 20
2020 Federal regulators 30 35 21 10 4 0 0 65 15 20
2020 Compliance, inspection and enforcement 36 35 8 9 10 1 0 73 19 80
2020 Communications or public affairs 37 39 6 6 5 4 2 82 12 130
2020 Access to information and privacy 58 25 9 3 3 3 0 86 5 120
2020 Security 41 29 15 8 7 0 0 70 15 75
2020 Science and technology 7 41 33 0 12 0 7 52 13 15
2020 Legal services 34 48 5 5 2 2 3 87 8 40
2020 Administration and operations 39 36 11 7 4 2 1 78 11 1925
2020 Human resources 41 40 8 5 2 3 1 84 7 290
2020 Financial management 36 44 8 5 2 4 1 84 7 170
2020 Procurement 20 56 16 4 0 5 0 79 4 25
2020 Material management 41 36 14 10 0 0 0 76 10 20
2020 Information management 40 33 11 7 4 4 1 77 11 130
2020 Information technology 36 33 18 5 4 2 1 72 10 270
2020 Internal audit 69 17 5 4 0 4 0 91 4 25
2020 Evaluation 45 35 10 7 0 3 0 83 7 40
2020 Data sciences 46 29 6 9 3 6 1 80 13 85
2020 Policy 35 42 11 6 2 4 1 81 8 405
2020 Project management 39 31 13 10 3 2 1 72 14 310
2020 Other services to the public 42 32 12 8 3 1 2 76 11 300
2020 None of the above 36 36 11 9 3 3 2 76 12 485
2019 Client contact centre 33 35 12 12 6 2 0 70 18 455
2019 Health care practitioners 45 39 4 8 0 4 0 88 8 25
2019 Federal regulators 41 33 22 0 4 0 0 74 4 30
2019 Compliance, inspection and enforcement 37 34 16 7 3 3 0 73 11 95
2019 Communications or public affairs 42 37 7 12 1 2 0 81 13 120
2019 Access to information and privacy 42 33 11 6 3 3 2 79 10 125
2019 Security 35 34 19 4 6 0 1 71 10 75
2019 Science and technology 39 35 20 0 6 0 0 74 6 15
2019 Legal services 29 42 18 7 0 4 0 74 7 30
2019 Administration and operations 39 36 11 7 4 2 1 77 12 1755
2019 Human resources 42 35 13 6 2 1 1 79 8 255
2019 Financial management 36 38 13 5 4 2 2 77 10 180
2019 Procurement 31 33 9 17 4 0 5 68 23 20
2019 Material management 45 45 10 0 0 0 0 90 0 20
2019 Information management 38 30 12 8 7 4 1 72 15 140
2019 Information technology 33 35 17 8 4 1 1 70 12 270
2019 Internal audit 49 35 12 4 0 0 0 84 4 25
2019 Evaluation 26 38 14 13 5 3 0 67 19 50
2019 Data sciences 28 38 14 8 5 2 5 71 14 80
2019 Policy 34 41 10 9 2 3 1 79 11 420
2019 Project management 33 38 11 11 5 2 0 72 16 300
2019 Other services to the public 40 34 11 8 4 2 1 77 12 305
2019 None of the above 41 29 14 7 5 2 2 73 13 510

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 35 39 13 6 4 2 1 76 10 705
2024 Health care practitioners 15 49 10 7 12 6 0 68 21 15
2024 Intelligence analysts 31 34 14 5 14 2 0 66 20 70
2024 Federal regulators 36 15 30 13 0 6 0 55 13 15
2024 Compliance, inspection and enforcement 15 42 20 7 14 2 0 59 21 105
2024 Communications or public affairs 26 39 22 7 4 2 0 67 11 145
2024 Access to information and privacy 38 28 21 2 6 4 0 69 9 115
2024 Security 28 26 24 2 15 3 2 57 18 85
2024 Science and technology 37 17 33 7 6 0 0 54 13 15
2024 Legal services 24 37 20 12 4 3 0 62 17 45
2024 Administration and operations 33 37 17 7 5 2 0 71 11 2045
2024 Human resources 36 42 10 4 6 1 0 80 10 310
2024 Financial management 25 47 18 4 4 2 0 74 8 155
2024 Procurement 28 41 23 0 7 0 0 70 7 15
2024 Real property 28 34 23 7 0 8 0 68 8 10
2024 Material management 25 63 12 0 0 0 0 88 0 10
2024 Information management 40 40 16 1 1 1 0 81 2 125
2024 Information technology 36 37 14 5 6 3 0 75 11 295
2024 Internal audit 51 36 13 0 0 0 0 87 0 20
2024 Evaluation 30 30 21 9 8 2 0 61 17 35
2024 Data sciences 25 34 20 13 5 1 1 61 18 90
2024 Policy 19 37 21 12 10 2 0 57 22 525
2024 Project management 29 38 19 7 6 1 0 67 13 280
2024 Other services to the public 40 32 16 4 6 2 0 73 10 370
2024 None of the above 34 33 21 7 4 2 0 68 11 515
2022 Client contact centre 38 37 15 4 3 3 0 77 7 415
2022 Health care practitioners 41 28 18 13 0 0 0 69 13 10
2022 Federal regulators 67 13 12 4 0 4 0 83 5 20
2022 Compliance, inspection and enforcement 34 34 20 11 1 0 0 68 12 120
2022 Communications or public affairs 26 37 21 9 2 5 0 66 12 120
2022 Access to information and privacy 54 27 13 3 3 1 0 82 6 105
2022 Security 45 30 17 1 3 2 1 78 5 80
2022 Science and technology 16 30 25 28 0 0 0 46 28 15
2022 Legal services 34 38 12 3 9 5 0 75 12 30
2022 Administration and operations 38 38 14 5 3 2 0 78 8 1845
2022 Human resources 44 39 11 3 1 2 0 85 4 265
2022 Financial management 48 33 13 1 2 3 1 84 3 175
2022 Procurement 25 58 8 8 0 0 0 84 8 10
2022 Material management 36 39 10 15 0 0 0 75 15 15
2022 Information management 45 31 13 5 4 2 0 78 9 115
2022 Information technology 41 33 15 6 4 2 0 75 10 260
2022 Internal audit 41 35 15 4 0 4 0 79 5 20
2022 Evaluation 45 30 17 1 3 3 0 77 5 55
2022 Data sciences 36 33 16 9 5 1 0 70 14 70
2022 Policy 27 43 17 7 5 1 0 70 12 420
2022 Project management 36 38 15 7 4 0 0 74 11 295
2022 Other services to the public 35 37 14 5 5 4 0 75 10 310
2022 None of the above 44 29 15 4 5 1 1 75 10 400
2020 Client contact centre 42 37 14 4 2 1 0 80 6 510
2020 Health care practitioners 36 59 0 0 6 0 0 94 6 20
2020 Federal regulators 26 40 20 10 4 0 0 65 15 20
2020 Compliance, inspection and enforcement 38 36 10 7 5 3 0 77 13 80
2020 Communications or public affairs 41 38 9 8 2 1 0 80 11 130
2020 Access to information and privacy 52 30 13 4 1 1 0 82 5 120
2020 Security 41 26 19 11 3 0 0 67 14 75
2020 Science and technology 21 56 18 6 0 0 0 77 6 15
2020 Legal services 41 44 7 7 0 0 0 86 7 40
2020 Administration and operations 41 36 15 5 3 1 0 77 8 1920
2020 Human resources 42 42 10 3 2 0 0 85 5 295
2020 Financial management 39 42 13 1 1 4 0 84 2 170
2020 Procurement 48 40 12 0 0 0 0 88 0 25
2020 Material management 46 49 0 0 5 0 0 95 5 20
2020 Information management 50 27 12 5 3 4 0 80 8 130
2020 Information technology 43 34 15 2 3 3 0 79 5 270
2020 Internal audit 55 36 9 0 0 0 0 91 0 20
2020 Evaluation 51 30 7 9 2 0 0 81 12 40
2020 Data sciences 43 33 13 7 3 0 1 77 10 90
2020 Policy 35 41 15 4 1 3 0 78 6 405
2020 Project management 42 35 17 3 2 1 0 78 5 310
2020 Other services to the public 46 31 14 5 3 1 0 77 8 295
2020 None of the above 38 35 16 6 3 2 0 74 9 485
2019 Client contact centre 35 35 18 6 4 2 0 72 10 455
2019 Health care practitioners 56 32 8 4 0 0 0 88 4 25
2019 Federal regulators 36 41 23 0 0 0 0 77 0 25
2019 Compliance, inspection and enforcement 37 37 16 7 2 1 0 74 10 95
2019 Communications or public affairs 44 33 22 0 0 1 0 78 0 120
2019 Access to information and privacy 39 35 17 7 0 2 0 75 8 125
2019 Security 32 33 22 10 3 0 0 66 12 75
2019 Science and technology 46 30 17 0 6 0 0 76 6 15
2019 Legal services 32 50 14 0 0 4 0 85 0 30
2019 Administration and operations 38 35 16 6 4 1 0 74 10 1755
2019 Human resources 36 37 20 4 1 1 0 74 6 255
2019 Financial management 31 45 14 4 3 2 0 79 7 180
2019 Procurement 36 24 35 0 5 0 0 60 5 20
2019 Material management 41 41 12 0 0 6 0 87 0 20
2019 Information management 38 33 19 6 4 1 0 72 9 135
2019 Information technology 34 38 16 6 3 2 0 74 9 265
2019 Internal audit 53 34 8 4 0 0 0 87 4 25
2019 Evaluation 29 46 17 6 2 0 0 75 8 50
2019 Data sciences 33 41 17 6 1 2 0 75 7 80
2019 Policy 31 38 21 7 2 2 0 70 9 415
2019 Project management 31 35 20 7 4 2 0 68 11 300
2019 Other services to the public 42 33 15 5 4 1 0 76 8 305
2019 None of the above 39 31 19 5 4 1 1 72 9 510

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 25 27 17 10 9 10 2 59 21 710
2024 Health care practitioners 10 26 29 6 17 12 0 41 26 15
2024 Intelligence analysts 12 22 25 10 17 11 3 39 31 70
2024 Federal regulators 31 5 18 29 6 10 0 40 40 15
2024 Compliance, inspection and enforcement 10 19 15 19 28 9 0 32 52 105
2024 Communications or public affairs 19 21 16 17 13 11 3 46 35 145
2024 Access to information and privacy 26 26 20 7 10 9 2 58 19 115
2024 Security 20 16 23 13 11 13 4 43 29 85
2024 Science and technology 29 23 15 20 14 0 0 51 34 15
2024 Legal services 9 21 16 21 15 15 4 36 44 45
2024 Administration and operations 22 22 18 13 13 9 2 50 30 2050
2024 Human resources 21 30 13 9 10 13 4 61 23 310
2024 Financial management 19 28 15 15 11 9 2 54 29 155
2024 Procurement 18 28 35 11 7 0 0 47 18 15
2024 Real property 18 8 28 23 7 8 8 31 36 10
2024 Material management 25 19 34 12 0 10 0 49 14 10
2024 Information management 27 37 13 9 3 9 2 72 14 125
2024 Information technology 24 23 14 11 11 14 3 56 27 295
2024 Internal audit 28 43 0 5 3 15 6 90 10 20
2024 Evaluation 11 28 27 5 18 8 3 44 26 35
2024 Data sciences 19 22 18 6 14 17 4 52 26 90
2024 Policy 11 25 19 15 15 13 2 43 35 525
2024 Project management 16 25 17 12 17 9 4 47 33 280
2024 Other services to the public 23 22 17 10 15 9 4 52 29 370
2024 None of the above 23 22 16 10 15 12 2 52 29 510
2022 Client contact centre 29 25 20 7 6 10 3 62 15 415
2022 Health care practitioners 27 8 9 10 36 9 0 39 51 10
2022 Federal regulators 37 20 9 13 8 4 9 66 25 20
2022 Compliance, inspection and enforcement 15 33 11 11 17 12 1 56 32 120
2022 Communications or public affairs 20 19 20 8 10 22 1 51 23 120
2022 Access to information and privacy 44 15 17 3 6 12 2 69 11 105
2022 Security 24 26 15 12 11 10 3 57 26 80
2022 Science and technology 16 15 19 6 7 37 0 50 20 15
2022 Legal services 20 25 24 3 18 5 5 50 23 30
2022 Administration and operations 26 24 16 11 10 11 2 57 24 1845
2022 Human resources 34 29 14 6 4 8 5 72 12 270
2022 Financial management 26 21 16 9 5 15 7 61 18 175
2022 Procurement 10 16 30 8 0 37 0 40 12 10
2022 Material management 18 23 25 15 6 7 6 47 25 15
2022 Information management 31 25 16 9 6 6 7 64 17 115
2022 Information technology 24 27 19 9 9 11 1 58 21 260
2022 Internal audit 27 23 12 9 12 18 0 61 25 20
2022 Evaluation 29 25 17 9 13 7 0 58 24 55
2022 Data sciences 26 22 9 11 7 20 4 64 24 70
2022 Policy 16 26 15 12 13 16 3 52 30 420
2022 Project management 22 24 16 10 10 14 3 55 25 295
2022 Other services to the public 24 25 17 11 9 11 3 57 23 310
2022 None of the above 31 19 17 11 9 10 3 58 23 405
2020 Client contact centre 27 26 19 10 6 10 2 60 18 505
2020 Health care practitioners 17 46 22 0 6 10 0 70 6 20
2020 Federal regulators 25 15 25 10 20 5 0 42 31 20
2020 Compliance, inspection and enforcement 24 24 11 14 16 11 0 54 33 80
2020 Communications or public affairs 21 27 10 17 9 10 6 57 31 130
2020 Access to information and privacy 37 20 19 7 7 8 3 63 15 120
2020 Security 27 20 19 12 15 4 2 50 29 75
2020 Science and technology 14 29 31 13 6 7 0 46 20 15
2020 Legal services 28 22 19 14 2 11 3 58 19 40
2020 Administration and operations 24 23 18 14 10 9 2 53 27 1925
2020 Human resources 28 27 19 7 4 11 4 65 13 295
2020 Financial management 22 20 17 9 5 21 5 58 19 165
2020 Procurement 20 16 29 4 4 24 4 50 11 25
2020 Material management 14 41 14 5 5 17 4 70 13 20
2020 Information management 35 24 20 7 8 6 1 63 16 125
2020 Information technology 26 23 21 10 7 11 3 57 20 270
2020 Internal audit 42 22 13 4 0 12 6 79 6 25
2020 Evaluation 22 25 12 17 7 17 0 56 29 40
2020 Data sciences 37 18 12 13 6 9 5 65 21 85
2020 Policy 19 23 22 10 6 18 2 52 20 405
2020 Project management 22 26 17 15 9 10 2 54 26 310
2020 Other services to the public 33 20 16 10 12 7 1 58 24 300
2020 None of the above 24 21 19 11 12 11 2 52 26 480
2019 Client contact centre 21 24 20 10 11 11 2 52 25 455
2019 Health care practitioners 29 39 13 7 4 7 0 74 13 25
2019 Federal regulators 22 29 27 11 0 13 0 58 12 30
2019 Compliance, inspection and enforcement 20 16 25 15 11 13 0 42 29 95
2019 Communications or public affairs 30 22 20 13 6 8 2 57 20 120
2019 Access to information and privacy 31 20 18 15 6 8 3 57 24 125
2019 Security 21 20 26 22 5 5 0 44 29 75
2019 Science and technology 26 19 25 11 12 0 7 49 24 15
2019 Legal services 15 17 31 14 4 20 0 39 22 30
2019 Administration and operations 24 23 19 14 10 8 2 52 27 1755
2019 Human resources 26 27 23 8 4 7 4 60 14 255
2019 Financial management 20 26 21 14 5 8 6 54 22 180
2019 Procurement 27 24 13 15 4 15 0 61 23 20
2019 Material management 26 23 12 6 0 28 6 74 9 20
2019 Information management 26 19 19 12 9 12 3 52 25 135
2019 Information technology 25 25 18 8 11 11 2 57 23 270
2019 Internal audit 42 8 15 12 4 11 9 62 19 25
2019 Evaluation 14 23 18 17 15 12 0 43 37 50
2019 Data sciences 20 21 17 10 11 13 7 51 27 80
2019 Policy 18 22 19 16 8 13 3 47 29 415
2019 Project management 19 23 20 13 13 10 2 48 29 295
2019 Other services to the public 27 21 19 11 11 8 2 54 24 300
2019 None of the above 26 19 19 12 9 12 3 53 25 505

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 46 41 4 7 2 0 0 86 10 710
2024 Health care practitioners 35 49 6 11 0 0 0 84 11 15
2024 Intelligence analysts 33 36 7 14 11 0 0 68 25 70
2024 Federal regulators 41 38 14 0 7 0 0 79 7 15
2024 Compliance, inspection and enforcement 23 52 4 13 8 0 0 75 21 105
2024 Communications or public affairs 29 46 6 14 5 0 0 75 19 145
2024 Access to information and privacy 55 31 1 7 5 0 0 86 12 115
2024 Security 32 46 4 13 5 0 0 78 19 85
2024 Science and technology 45 5 21 23 6 0 0 50 29 15
2024 Legal services 33 46 12 10 0 0 0 79 10 45
2024 Administration and operations 41 42 4 8 4 0 0 84 12 2050
2024 Human resources 40 39 5 11 5 0 0 78 16 310
2024 Financial management 36 44 6 10 4 0 0 80 14 155
2024 Procurement 23 46 13 19 0 0 0 68 19 15
2024 Real property 36 48 0 8 8 0 0 84 16 10
2024 Material management 39 48 12 0 0 0 0 88 0 10
2024 Information management 43 49 4 3 1 0 0 92 4 125
2024 Information technology 44 35 5 8 9 0 0 79 16 295
2024 Internal audit 43 57 0 0 0 0 0 100 0 20
2024 Evaluation 44 38 0 14 5 0 0 81 19 35
2024 Data sciences 25 50 5 15 5 0 0 76 19 90
2024 Policy 27 47 6 15 5 0 0 74 20 525
2024 Project management 35 41 3 14 7 0 0 76 21 285
2024 Other services to the public 45 37 5 8 5 0 0 82 13 370
2024 None of the above 40 41 5 9 5 0 0 81 14 510
2022 Client contact centre 54 35 4 4 3 0 0 90 6 415
2022 Health care practitioners 36 46 0 0 18 0 0 82 18 10
2022 Federal regulators 67 25 4 0 4 0 0 92 4 20
2022 Compliance, inspection and enforcement 43 45 2 7 3 0 0 88 10 120
2022 Communications or public affairs 38 52 1 5 4 0 0 89 9 120
2022 Access to information and privacy 68 21 5 3 3 0 0 89 6 105
2022 Security 47 41 2 8 2 0 0 88 10 80
2022 Science and technology 5 72 17 7 0 0 0 76 7 15
2022 Legal services 34 51 0 15 0 0 0 85 15 30
2022 Administration and operations 53 37 2 5 2 0 0 90 8 1845
2022 Human resources 56 36 3 3 2 0 0 92 5 270
2022 Financial management 48 39 3 9 1 0 0 87 10 175
2022 Procurement 50 42 7 0 0 0 0 93 0 10
2022 Material management 48 35 10 7 0 0 0 84 7 15
2022 Information management 54 32 2 9 2 0 0 87 11 115
2022 Information technology 49 37 4 8 2 0 0 86 10 260
2022 Internal audit 59 32 4 5 0 0 0 91 5 20
2022 Evaluation 56 35 6 1 2 0 0 90 3 55
2022 Data sciences 37 40 8 10 6 0 0 76 16 70
2022 Policy 33 52 4 10 2 0 0 84 12 420
2022 Project management 42 44 4 7 2 0 0 87 9 295
2022 Other services to the public 55 34 2 5 3 0 0 89 8 310
2022 None of the above 52 35 2 9 3 0 0 87 12 405
2020 Client contact centre 44 39 5 10 1 0 0 84 12 510
2020 Health care practitioners 56 34 3 6 0 0 0 91 6 20
2020 Federal regulators 35 34 5 20 5 0 0 70 25 20
2020 Compliance, inspection and enforcement 33 43 4 13 6 0 0 77 20 80
2020 Communications or public affairs 38 43 3 12 4 0 0 80 17 130
2020 Access to information and privacy 53 33 3 9 2 1 0 86 10 120
2020 Security 34 59 1 4 1 0 0 93 6 75
2020 Science and technology 41 47 7 6 0 0 0 88 6 15
2020 Legal services 31 50 2 16 0 0 0 82 16 40
2020 Administration and operations 36 45 5 12 3 0 0 81 15 1930
2020 Human resources 30 48 4 14 3 0 0 78 18 295
2020 Financial management 48 38 3 8 2 0 0 86 11 170
2020 Procurement 36 44 4 12 4 0 0 80 16 25
2020 Material management 68 27 0 0 4 0 0 96 4 20
2020 Information management 50 35 4 8 2 0 0 85 11 130
2020 Information technology 49 38 3 7 3 0 0 87 10 270
2020 Internal audit 35 52 4 4 4 0 0 87 9 25
2020 Evaluation 27 54 10 5 5 0 0 81 9 40
2020 Data sciences 29 40 9 18 2 1 0 70 21 85
2020 Policy 28 51 5 14 3 0 0 79 17 405
2020 Project management 39 44 3 11 3 0 0 83 14 310
2020 Other services to the public 39 42 5 10 4 0 0 81 14 300
2020 None of the above 37 46 4 10 2 0 0 83 12 480

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 39 31 9 11 7 0 2 72 19 705
2024 Health care practitioners 49 30 6 5 0 0 11 88 6 15
2024 Intelligence analysts 26 26 14 12 21 1 1 52 34 70
2024 Federal regulators 37 20 24 6 9 0 4 59 16 15
2024 Compliance, inspection and enforcement 20 31 10 18 21 0 0 51 39 105
2024 Communications or public affairs 22 27 10 16 24 0 1 49 40 145
2024 Access to information and privacy 36 27 11 10 15 0 1 64 25 115
2024 Security 25 30 9 15 20 1 0 55 35 85
2024 Science and technology 40 23 17 0 12 0 7 68 13 15
2024 Legal services 32 25 12 13 18 0 0 57 31 45
2024 Administration and operations 35 30 9 14 11 0 1 66 25 2045
2024 Human resources 26 28 10 15 19 0 1 55 35 310
2024 Financial management 30 36 8 16 10 0 0 66 26 155
2024 Procurement 23 42 11 11 13 0 0 64 25 15
2024 Real property 44 23 18 8 8 0 0 66 16 10
2024 Material management 24 10 10 32 24 0 0 34 55 10
2024 Information management 42 24 14 12 8 0 0 65 21 125
2024 Information technology 31 26 9 15 18 0 1 58 33 295
2024 Internal audit 25 36 0 21 18 0 0 61 39 15
2024 Evaluation 47 13 8 17 13 0 0 61 31 35
2024 Data sciences 27 34 7 16 16 0 0 61 32 90
2024 Policy 19 30 6 24 19 0 1 50 44 525
2024 Project management 21 29 8 18 22 0 1 51 41 280
2024 Other services to the public 40 27 10 12 10 0 0 68 22 370
2024 None of the above 35 29 9 12 13 1 1 65 25 510
2022 Client contact centre 58 27 6 3 1 1 3 88 5 415
2022 Health care practitioners 55 28 0 9 8 0 0 83 17 10
2022 Federal regulators 71 13 12 4 0 0 0 84 4 20
2022 Compliance, inspection and enforcement 53 30 7 6 2 0 2 85 8 120
2022 Communications or public affairs 40 30 15 7 7 1 0 71 15 120
2022 Access to information and privacy 68 19 5 6 2 0 0 87 8 105
2022 Security 45 39 9 4 4 0 0 84 8 80
2022 Science and technology 20 45 10 0 6 0 20 81 7 15
2022 Legal services 51 33 3 10 3 0 0 84 13 30
2022 Administration and operations 56 28 6 5 3 1 1 86 8 1840
2022 Human resources 62 27 2 6 2 0 1 90 8 270
2022 Financial management 46 35 8 6 4 0 0 82 10 175
2022 Procurement 48 44 0 7 0 0 0 93 7 10
2022 Material management 58 29 7 7 0 0 0 87 7 15
2022 Information management 68 20 2 6 4 0 1 88 10 115
2022 Information technology 53 24 9 6 3 1 4 81 9 260
2022 Internal audit 55 26 13 6 0 0 0 81 6 20
2022 Evaluation 52 37 6 0 2 2 2 92 2 55
2022 Data sciences 41 33 8 7 7 3 1 76 15 70
2022 Policy 32 40 6 13 8 1 1 73 21 420
2022 Project management 48 36 5 5 3 0 2 86 8 295
2022 Other services to the public 52 31 6 6 3 0 2 85 9 310
2022 None of the above 55 30 5 5 2 0 2 87 8 405
2020 Client contact centre 44 35 10 7 2 0 1 80 10 510
2020 Health care practitioners 59 30 6 6 0 0 0 89 6 20
2020 Federal regulators 41 39 0 10 10 0 0 80 20 20
2020 Compliance, inspection and enforcement 22 45 11 14 8 0 0 67 22 80
2020 Communications or public affairs 40 36 7 11 5 0 1 78 15 130
2020 Access to information and privacy 53 26 9 9 2 1 0 80 11 120
2020 Security 51 26 10 8 1 1 1 80 10 75
2020 Science and technology 38 49 6 6 0 0 0 87 6 15
2020 Legal services 42 32 10 16 0 0 0 74 16 40
2020 Administration and operations 38 37 9 11 4 0 1 76 15 1925
2020 Human resources 35 41 8 12 3 0 0 76 15 295
2020 Financial management 46 37 8 6 2 0 1 84 8 170
2020 Procurement 44 36 12 8 0 0 0 80 8 25
2020 Material management 68 23 5 5 0 0 0 90 5 20
2020 Information management 52 29 8 6 4 0 1 82 10 130
2020 Information technology 45 39 10 3 3 0 1 85 5 270
2020 Internal audit 31 34 14 13 4 0 4 68 18 25
2020 Evaluation 43 32 10 12 3 0 0 75 15 40
2020 Data sciences 44 21 14 15 4 0 2 67 19 90
2020 Policy 27 43 13 14 3 0 0 70 17 405
2020 Project management 38 35 11 13 3 0 1 73 15 310
2020 Other services to the public 40 32 12 10 5 0 1 73 15 300
2020 None of the above 42 33 8 11 5 0 0 76 16 485
2019 Client contact centre 41 39 8 8 4 0 0 80 12 455
2019 Health care practitioners 61 29 0 10 0 0 0 90 10 25
2019 Federal regulators 47 29 10 7 7 0 0 76 14 30
2019 Compliance, inspection and enforcement 51 25 5 14 5 0 0 76 19 95
2019 Communications or public affairs 55 29 6 10 1 0 0 83 11 120
2019 Access to information and privacy 53 34 2 6 4 0 0 87 11 125
2019 Security 51 29 10 7 4 0 0 80 11 75
2019 Science and technology 46 26 5 12 12 0 0 71 23 15
2019 Legal services 42 40 4 7 7 0 0 82 15 30
2019 Administration and operations 47 33 7 9 4 0 0 80 13 1755
2019 Human resources 47 35 8 7 3 0 0 82 10 255
2019 Financial management 48 36 4 9 2 0 0 84 11 175
2019 Procurement 47 32 12 4 4 0 0 79 9 20
2019 Material management 62 33 6 0 0 0 0 94 0 20
2019 Information management 51 33 5 5 5 0 0 84 10 140
2019 Information technology 39 35 10 10 6 0 0 74 16 270
2019 Internal audit 57 35 4 4 0 0 0 92 4 25
2019 Evaluation 44 33 6 10 8 0 0 77 17 50
2019 Data sciences 57 24 5 11 4 0 0 81 15 80
2019 Policy 39 38 6 12 4 0 0 77 17 420
2019 Project management 46 32 7 9 6 0 0 78 15 300
2019 Other services to the public 49 33 8 7 4 0 0 81 10 305
2019 None of the above 47 30 8 10 4 0 0 78 14 510

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 41 38 9 8 4 0 0 79 12 705
2024 Health care practitioners 41 48 6 5 0 0 0 89 5 15
2024 Intelligence analysts 29 45 12 6 7 0 0 75 13 70
2024 Federal regulators 41 11 27 15 0 6 0 55 16 15
2024 Compliance, inspection and enforcement 25 41 8 18 8 0 1 66 26 105
2024 Communications or public affairs 36 33 12 12 6 1 0 69 18 145
2024 Access to information and privacy 43 32 13 7 5 0 1 75 12 115
2024 Security 38 34 14 7 7 0 0 72 13 85
2024 Science and technology 45 35 6 7 0 0 7 87 7 15
2024 Legal services 36 38 7 8 10 0 0 75 18 45
2024 Administration and operations 40 36 10 8 5 0 0 77 13 2050
2024 Human resources 42 32 10 6 8 1 1 76 14 310
2024 Financial management 46 34 8 7 4 1 0 81 11 155
2024 Procurement 22 59 0 12 7 0 0 81 19 15
2024 Real property 36 23 17 0 24 0 0 59 24 10
2024 Material management 36 64 0 0 0 0 0 100 0 10
2024 Information management 44 37 9 7 3 0 0 81 10 125
2024 Information technology 41 32 12 11 4 0 1 73 15 295
2024 Internal audit 54 37 0 9 0 0 0 91 9 20
2024 Evaluation 47 32 12 2 7 0 0 78 9 35
2024 Data sciences 46 31 13 5 6 0 0 77 11 90
2024 Policy 29 38 12 12 8 1 0 68 20 525
2024 Project management 35 32 12 11 9 0 0 68 20 285
2024 Other services to the public 41 35 13 6 4 0 0 76 10 370
2024 None of the above 41 29 15 9 5 0 1 71 15 510
2022 Client contact centre 51 34 9 5 1 0 0 85 6 415
2022 Health care practitioners 54 27 12 8 0 0 0 81 8 10
2022 Federal regulators 63 17 16 4 0 0 0 80 4 20
2022 Compliance, inspection and enforcement 54 33 6 4 1 0 2 88 6 120
2022 Communications or public affairs 44 35 13 5 2 0 1 80 8 120
2022 Access to information and privacy 69 20 6 3 1 1 0 89 4 105
2022 Security 46 33 13 2 4 1 1 80 7 80
2022 Science and technology 42 37 0 15 6 0 0 79 21 15
2022 Legal services 45 43 6 3 3 0 0 88 6 30
2022 Administration and operations 53 32 7 5 2 0 1 85 7 1845
2022 Human resources 65 23 5 4 2 0 0 89 6 265
2022 Financial management 54 32 7 4 2 0 1 86 6 175
2022 Procurement 41 50 9 0 0 0 0 91 0 10
2022 Material management 48 39 0 12 0 0 0 88 12 15
2022 Information management 57 27 8 4 3 0 2 85 6 115
2022 Information technology 50 30 10 6 3 1 0 81 9 260
2022 Internal audit 54 31 11 4 0 0 0 86 4 20
2022 Evaluation 68 23 5 3 2 0 0 90 5 55
2022 Data sciences 56 24 10 9 1 0 0 80 10 70
2022 Policy 40 37 9 10 4 0 0 77 14 420
2022 Project management 48 36 7 4 3 1 2 85 7 290
2022 Other services to the public 47 38 6 3 5 0 1 86 8 310
2022 None of the above 56 28 6 5 3 1 1 86 8 400
2020 Client contact centre 44 38 9 7 2 0 0 82 9 510
2020 Health care practitioners 59 30 5 6 0 0 0 89 6 20
2020 Federal regulators 45 28 16 0 11 0 0 72 11 20
2020 Compliance, inspection and enforcement 38 32 15 6 9 0 0 70 15 80
2020 Communications or public affairs 52 31 7 8 1 2 1 85 9 130
2020 Access to information and privacy 56 27 8 4 3 1 2 85 7 120
2020 Security 48 35 8 6 1 0 2 84 7 70
2020 Science and technology 55 39 6 0 0 0 0 94 0 15
2020 Legal services 42 42 5 9 2 0 0 84 11 40
2020 Administration and operations 43 36 9 8 3 0 1 80 11 1910
2020 Human resources 50 34 7 6 2 1 0 85 8 290
2020 Financial management 55 34 6 2 2 0 1 90 4 170
2020 Procurement 48 40 8 4 0 0 0 88 4 25
2020 Material management 65 24 5 6 0 0 0 89 6 20
2020 Information management 58 26 8 5 4 0 0 84 8 130
2020 Information technology 48 36 9 4 2 0 0 85 7 265
2020 Internal audit 52 30 9 4 4 0 0 82 9 25
2020 Evaluation 52 29 7 10 2 0 0 81 12 40
2020 Data sciences 47 34 9 8 1 0 1 82 9 90
2020 Policy 42 41 8 7 1 0 1 84 8 400
2020 Project management 50 30 12 5 2 0 1 81 7 310
2020 Other services to the public 49 32 8 8 2 0 1 82 10 300
2020 None of the above 43 35 11 7 4 0 0 79 11 480
2019 Client contact centre 42 38 9 7 3 0 0 80 11 450
2019 Health care practitioners 63 33 0 4 0 0 0 96 4 25
2019 Federal regulators 49 32 11 7 0 0 0 81 7 30
2019 Compliance, inspection and enforcement 41 37 10 11 2 0 0 78 13 95
2019 Communications or public affairs 66 23 9 2 0 0 0 88 2 120
2019 Access to information and privacy 54 31 10 3 2 0 0 85 5 125
2019 Security 49 35 12 1 3 0 0 83 4 75
2019 Science and technology 44 50 0 0 6 0 0 94 6 15
2019 Legal services 48 34 7 7 4 0 0 82 11 30
2019 Administration and operations 46 34 10 7 2 0 0 81 9 1750
2019 Human resources 55 34 4 4 3 0 0 89 6 255
2019 Financial management 58 29 6 5 3 0 0 87 7 175
2019 Procurement 48 41 11 0 0 0 0 89 0 20
2019 Material management 62 28 11 0 0 0 0 89 0 20
2019 Information management 57 27 7 5 4 1 0 84 9 135
2019 Information technology 45 36 11 6 2 0 0 82 8 265
2019 Internal audit 63 37 0 0 0 0 0 100 0 25
2019 Evaluation 42 35 6 7 6 2 2 80 13 50
2019 Data sciences 56 23 12 6 3 0 0 79 9 80
2019 Policy 48 36 9 5 3 0 0 84 7 415
2019 Project management 44 38 7 7 3 1 0 83 10 295
2019 Other services to the public 47 33 10 6 3 0 0 81 9 300
2019 None of the above 49 31 9 9 2 0 0 80 11 500

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 70 17 4 5 2 0 1 88 8 705
2024 Health care practitioners 46 12 11 13 18 0 0 58 31 15
2024 Intelligence analysts 66 22 4 5 1 0 1 89 7 70
2024 Federal regulators 52 9 17 15 0 0 7 66 16 15
2024 Compliance, inspection and enforcement 59 14 9 8 8 0 1 74 17 105
2024 Communications or public affairs 74 15 3 5 1 0 1 90 7 145
2024 Access to information and privacy 79 10 6 5 1 0 0 89 5 115
2024 Security 67 19 7 6 0 0 1 87 6 85
2024 Science and technology 35 27 9 29 0 0 0 62 29 15
2024 Legal services 65 18 4 7 0 0 6 88 8 45
2024 Administration and operations 71 15 4 5 3 0 2 87 8 2050
2024 Human resources 65 24 3 5 3 0 0 89 8 310
2024 Financial management 68 18 5 6 1 0 2 88 7 155
2024 Procurement 37 36 16 10 0 0 0 74 10 15
2024 Real property 51 16 0 9 24 0 0 67 33 10
2024 Material management 48 44 0 8 0 0 0 92 8 10
2024 Information management 76 17 4 1 1 0 1 94 3 125
2024 Information technology 70 13 6 6 4 0 2 84 10 295
2024 Internal audit 77 5 18 0 0 0 0 82 0 20
2024 Evaluation 81 15 0 5 0 0 0 95 5 35
2024 Data sciences 73 13 3 7 3 0 1 87 10 90
2024 Policy 67 20 4 6 4 0 0 87 9 525
2024 Project management 73 15 3 4 3 0 2 90 7 285
2024 Other services to the public 77 13 4 2 2 1 1 92 5 370
2024 None of the above 72 15 4 3 3 0 3 90 6 510

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 64 19 7 6 3 0 1 84 9 705
2024 Health care practitioners 56 5 6 8 25 0 0 61 33 15
2024 Intelligence analysts 60 16 11 9 3 2 1 77 12 70
2024 Federal regulators 56 11 21 0 4 0 7 73 5 15
2024 Compliance, inspection and enforcement 56 11 12 12 8 0 1 67 20 105
2024 Communications or public affairs 70 16 3 9 2 0 0 86 11 145
2024 Access to information and privacy 72 13 8 4 3 0 1 86 7 115
2024 Security 63 22 5 7 2 0 0 85 9 85
2024 Science and technology 35 13 28 17 0 0 7 52 18 15
2024 Legal services 62 17 6 9 0 0 6 84 10 40
2024 Administration and operations 66 17 5 7 3 0 2 84 10 2050
2024 Human resources 55 24 7 10 4 0 0 79 14 310
2024 Financial management 51 29 6 7 4 0 2 82 11 155
2024 Procurement 37 29 17 6 10 0 0 67 16 15
2024 Real property 59 17 0 0 24 0 0 76 24 10
2024 Material management 38 31 10 21 0 0 0 69 21 10
2024 Information management 71 19 6 2 1 0 1 91 3 125
2024 Information technology 68 14 6 6 5 0 2 83 11 295
2024 Internal audit 59 28 5 5 3 0 0 87 8 20
2024 Evaluation 76 14 0 10 0 0 0 90 10 35
2024 Data sciences 70 13 5 6 6 0 1 83 12 85
2024 Policy 68 16 3 8 5 0 0 84 13 525
2024 Project management 66 21 3 5 4 0 2 88 9 280
2024 Other services to the public 75 14 4 2 3 0 1 90 5 370
2024 None of the above 69 16 4 3 4 0 3 88 8 515

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 85 10 2 1 1 0 2 96 2 710
2024 Health care practitioners 55 19 0 13 13 0 0 74 26 15
2024 Intelligence analysts 85 11 0 2 0 0 3 98 2 70
2024 Federal regulators 61 0 19 6 0 0 14 71 7 15
2024 Compliance, inspection and enforcement 71 16 3 3 6 0 1 89 9 105
2024 Communications or public affairs 86 10 1 2 1 0 0 96 3 145
2024 Access to information and privacy 89 6 1 2 1 0 2 96 2 115
2024 Security 87 10 2 0 1 0 0 97 1 85
2024 Science and technology 58 26 9 0 0 0 7 90 0 15
2024 Legal services 79 9 4 2 3 0 4 92 5 45
2024 Administration and operations 80 11 3 1 2 0 3 94 3 2050
2024 Human resources 87 9 2 1 1 0 0 96 2 310
2024 Financial management 82 11 1 4 1 0 2 95 5 155
2024 Procurement 81 13 0 0 6 0 0 94 6 15
2024 Real property 85 8 0 7 0 0 0 93 7 10
2024 Material management 92 8 0 0 0 0 0 100 0 10
2024 Information management 85 12 0 1 1 0 1 98 2 125
2024 Information technology 82 10 3 1 1 0 2 94 3 295
2024 Internal audit 85 15 0 0 0 0 0 100 0 20
2024 Evaluation 88 7 0 5 0 0 0 95 5 35
2024 Data sciences 83 13 2 0 2 0 0 96 2 90
2024 Policy 84 8 4 2 1 1 0 93 4 525
2024 Project management 82 11 2 2 1 0 2 95 3 285
2024 Other services to the public 82 10 3 1 1 1 2 94 2 370
2024 None of the above 81 10 2 2 2 1 2 94 4 515
2022 Client contact centre 81 13 3 1 1 0 1 94 3 415
2022 Health care practitioners 74 18 0 0 8 0 0 92 8 10
2022 Federal regulators 92 4 0 0 4 0 0 96 4 20
2022 Compliance, inspection and enforcement 80 6 4 1 4 1 3 90 5 120
2022 Communications or public affairs 86 8 1 1 1 2 2 97 2 120
2022 Access to information and privacy 77 9 6 1 1 2 4 91 3 105
2022 Security 87 8 3 1 0 0 1 96 1 80
2022 Science and technology 95 5 0 0 0 0 0 100 0 15
2022 Legal services 85 7 6 3 0 0 0 91 3 30
2022 Administration and operations 83 8 2 2 2 0 3 94 3 1845
2022 Human resources 87 11 1 0 1 0 0 98 1 270
2022 Financial management 82 14 2 1 0 0 1 96 1 175
2022 Procurement 76 17 0 0 7 0 0 93 7 10
2022 Material management 88 6 0 6 0 0 0 94 6 15
2022 Information management 81 8 6 1 2 0 1 91 3 115
2022 Information technology 84 10 0 1 1 1 3 97 2 260
2022 Internal audit 89 11 0 0 0 0 0 100 0 20
2022 Evaluation 86 8 0 2 2 0 1 96 4 55
2022 Data sciences 78 8 4 4 3 0 3 89 7 70
2022 Policy 85 8 2 2 0 0 2 95 2 420
2022 Project management 81 9 3 2 3 1 1 92 5 295
2022 Other services to the public 83 7 2 3 2 1 3 94 5 310
2022 None of the above 79 10 2 2 2 1 4 94 4 405
2019 Client contact centre 85 11 2 1 1 0 0 96 1 455
2019 Health care practitioners 73 15 0 7 0 0 4 92 8 25
2019 Federal regulators 65 20 7 4 4 0 0 85 8 25
2019 Compliance, inspection and enforcement 79 12 4 2 2 0 1 91 4 95
2019 Communications or public affairs 92 2 4 2 0 0 0 94 2 120
2019 Access to information and privacy 82 12 2 1 3 0 0 94 4 125
2019 Security 85 12 1 0 1 0 0 97 1 75
2019 Science and technology 50 31 6 0 7 0 6 86 7 15
2019 Legal services 69 20 4 7 0 0 0 89 7 30
2019 Administration and operations 80 11 4 2 2 0 1 92 4 1755
2019 Human resources 85 10 3 1 0 0 0 96 1 255
2019 Financial management 82 9 2 5 2 0 1 91 7 180
2019 Procurement 87 13 0 0 0 0 0 100 0 20
2019 Material management 88 0 12 0 0 0 0 88 0 20
2019 Information management 82 12 3 1 1 0 1 95 2 140
2019 Information technology 83 9 3 1 2 0 1 93 3 270
2019 Internal audit 92 4 0 4 0 0 0 96 4 25
2019 Evaluation 78 14 2 4 0 0 2 94 4 50
2019 Data sciences 83 7 2 3 3 0 2 92 6 80
2019 Policy 86 6 4 1 1 0 1 93 3 415
2019 Project management 84 9 3 2 1 0 1 94 3 300
2019 Other services to the public 77 11 4 2 2 0 4 91 5 305
2019 None of the above 76 11 5 2 2 0 5 91 4 505

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 60 18 7 3 1 8 3 88 4 710
2024 Health care practitioners 38 36 22 5 0 0 0 73 5 15
2024 Intelligence analysts 46 19 20 6 4 4 1 69 10 70
2024 Federal regulators 39 31 17 0 0 7 6 81 0 15
2024 Compliance, inspection and enforcement 42 18 20 7 9 4 0 63 17 105
2024 Communications or public affairs 47 32 15 2 1 2 0 81 3 145
2024 Access to information and privacy 46 18 16 3 3 9 4 75 7 115
2024 Security 40 27 17 6 2 5 2 73 9 85
2024 Science and technology 43 18 18 0 7 14 0 70 9 15
2024 Legal services 43 32 20 2 0 4 0 77 2 45
2024 Administration and operations 44 25 13 5 3 7 2 77 9 2050
2024 Human resources 52 27 15 3 1 2 0 80 5 310
2024 Financial management 41 31 18 4 1 2 2 75 6 155
2024 Procurement 31 28 29 5 0 0 7 63 5 15
2024 Real property 59 9 0 15 0 17 0 81 19 10
2024 Material management 43 22 23 12 0 0 0 65 12 10
2024 Information management 41 22 13 4 1 18 1 78 6 125
2024 Information technology 47 25 13 2 2 9 1 81 5 295
2024 Internal audit 25 41 21 7 0 5 0 70 7 20
2024 Evaluation 38 28 17 7 2 5 3 71 10 35
2024 Data sciences 45 32 15 3 4 1 0 78 7 90
2024 Policy 36 30 19 9 2 3 1 68 12 525
2024 Project management 42 32 16 5 2 2 1 76 7 285
2024 Other services to the public 47 19 14 3 3 10 4 77 7 370
2024 None of the above 37 25 15 5 3 14 3 74 9 515
2022 Client contact centre 58 19 9 1 1 9 2 87 3 415
2022 Health care practitioners 45 30 18 8 0 0 0 74 8 10
2022 Federal regulators 66 13 12 5 0 4 0 82 5 20
2022 Compliance, inspection and enforcement 37 34 15 7 3 3 2 74 11 120
2022 Communications or public affairs 36 36 23 1 2 2 0 74 3 120
2022 Access to information and privacy 53 15 12 3 1 14 2 81 5 105
2022 Security 53 20 12 3 3 8 1 80 7 80
2022 Science and technology 59 5 5 8 6 18 0 78 16 15
2022 Legal services 39 38 6 0 6 10 0 87 7 30
2022 Administration and operations 40 23 14 4 3 13 3 74 9 1845
2022 Human resources 53 25 10 4 1 5 0 83 6 270
2022 Financial management 47 33 14 2 0 3 1 83 2 175
2022 Procurement 41 34 9 7 0 8 0 82 8 10
2022 Material management 53 25 6 0 6 10 0 86 7 15
2022 Information management 35 30 9 5 4 12 5 78 11 115
2022 Information technology 47 24 12 3 3 9 2 80 7 260
2022 Internal audit 39 37 13 12 0 0 0 75 12 20
2022 Evaluation 41 19 11 7 5 18 0 73 14 55
2022 Data sciences 51 28 10 5 1 5 0 83 6 70
2022 Policy 33 35 17 5 2 7 0 74 8 420
2022 Project management 43 26 18 6 2 3 2 73 8 290
2022 Other services to the public 42 20 11 6 4 14 3 75 12 310
2022 None of the above 42 17 12 6 3 14 6 74 11 405
2020 Client contact centre 64 20 6 3 1 5 1 89 4 510
2020 Health care practitioners 46 30 20 5 0 0 0 75 5 20
2020 Federal regulators 35 15 25 5 5 16 0 59 12 20
2020 Compliance, inspection and enforcement 38 20 24 5 3 10 1 65 8 80
2020 Communications or public affairs 45 27 18 8 1 1 0 72 9 130
2020 Access to information and privacy 63 11 10 5 2 8 1 82 7 120
2020 Security 55 31 10 3 0 1 0 87 3 75
2020 Science and technology 41 32 14 6 7 0 0 73 12 15
2020 Legal services 52 21 20 4 0 3 0 76 4 40
2020 Administration and operations 41 23 15 5 3 10 2 73 10 1930
2020 Human resources 52 30 12 4 2 1 0 83 6 295
2020 Financial management 56 26 10 4 1 4 1 85 4 170
2020 Procurement 44 32 20 4 0 0 0 76 4 25
2020 Material management 55 14 18 9 0 4 0 72 10 20
2020 Information management 56 25 4 4 3 7 1 88 8 130
2020 Information technology 50 23 12 5 2 8 1 80 7 270
2020 Internal audit 53 30 13 0 4 0 0 83 4 25
2020 Evaluation 43 27 22 3 0 5 0 74 3 40
2020 Data sciences 46 29 8 7 3 6 0 80 11 90
2020 Policy 35 33 23 4 2 4 0 70 6 405
2020 Project management 49 28 15 3 1 3 1 80 4 315
2020 Other services to the public 47 18 12 5 4 12 2 76 10 300
2020 None of the above 34 22 14 6 5 16 4 70 13 485
2019 Client contact centre 62 19 7 3 1 8 1 88 4 455
2019 Health care practitioners 53 32 7 4 0 4 0 88 4 25
2019 Federal regulators 40 15 28 3 4 10 0 61 8 30
2019 Compliance, inspection and enforcement 46 30 10 6 1 6 0 81 8 95
2019 Communications or public affairs 45 23 19 7 2 3 1 70 9 120
2019 Access to information and privacy 53 20 12 4 2 8 0 80 7 125
2019 Security 58 21 16 3 2 1 0 79 4 75
2019 Science and technology 46 5 25 0 17 7 0 55 18 15
2019 Legal services 42 23 27 4 4 0 0 65 7 30
2019 Administration and operations 45 20 13 6 4 11 2 74 11 1760
2019 Human resources 51 27 13 4 3 2 0 80 7 255
2019 Financial management 52 31 11 2 2 1 1 84 4 180
2019 Procurement 47 24 22 6 0 0 0 71 6 20
2019 Material management 52 21 6 9 0 12 0 83 10 20
2019 Information management 52 16 14 3 1 12 2 79 5 140
2019 Information technology 52 24 10 5 3 7 1 82 8 270
2019 Internal audit 61 27 4 4 0 4 0 91 4 25
2019 Evaluation 37 25 14 7 4 14 0 72 13 50
2019 Data sciences 47 31 8 3 3 8 0 84 7 80
2019 Policy 31 30 22 7 3 7 0 66 11 420
2019 Project management 40 22 18 5 6 7 1 69 12 300
2019 Other services to the public 49 19 11 4 3 12 3 79 8 305
2019 None of the above 39 20 13 5 5 14 5 72 12 510

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 6 94 710
2024 Intelligence analysts 15 85 70
2024 Compliance, inspection and enforcement 16 84 105
2024 Communications or public affairs 14 86 145
2024 Access to information and privacy 9 91 115
2024 Security 15 85 85
2024 Science and technology 0 100 15
2024 Administration and operations 10 90 2050
2024 Human resources 9 91 310
2024 Financial management 8 92 155
2024 Procurement 0 100 15
2024 Material management 0 100 10
2024 Information management 7 93 125
2024 Information technology 10 90 295
2024 Data sciences 10 90 90
2024 Policy 10 90 525
2024 Project management 13 87 280
2024 Other services to the public 10 90 370
2024 None of the above 11 89 515
2022 Client contact centre 7 93 415
2022 Health care practitioners 0 100 10
2022 Compliance, inspection and enforcement 15 85 120
2022 Communications or public affairs 9 91 120
2022 Access to information and privacy 4 96 105
2022 Security 12 88 80
2022 Administration and operations 9 91 1845
2022 Human resources 8 92 270
2022 Procurement 0 100 10
2022 Information management 5 95 115
2022 Information technology 7 93 260
2022 Data sciences 10 90 70
2022 Policy 7 93 420
2022 Project management 10 90 295
2022 Other services to the public 7 93 310
2022 None of the above 8 92 405
2020 Client contact centre 6 94 510
2020 Compliance, inspection and enforcement 11 89 80
2020 Communications or public affairs 5 95 130
2020 Access to information and privacy 7 93 120
2020 Security 12 88 75
2020 Legal services 12 88 40
2020 Administration and operations 10 90 1930
2020 Human resources 8 92 295
2020 Financial management 3 97 170
2020 Information management 13 87 130
2020 Information technology 4 96 270
2020 Internal audit 0 100 25
2020 Evaluation 20 80 40
2020 Policy 8 92 405
2020 Project management 10 90 310
2020 Other services to the public 8 92 300
2020 None of the above 11 89 485
2019 Client contact centre 9 91 455
2019 Federal regulators 19 81 30
2019 Compliance, inspection and enforcement 14 86 95
2019 Communications or public affairs 8 92 120
2019 Access to information and privacy 7 93 125
2019 Security 19 81 75
2019 Administration and operations 11 89 1765
2019 Human resources 7 93 255
2019 Financial management 8 92 180
2019 Information management 12 88 135
2019 Information technology 7 93 270
2019 Evaluation 9 91 50
2019 Data sciences 11 89 80
2019 Policy 11 89 415
2019 Project management 13 87 300
2019 Other services to the public 12 88 305
2019 None of the above 10 90 510

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 25 75 40
2024 Compliance, inspection and enforcement 47 53 15
2024 Communications or public affairs 37 63 20
2024 Security 67 33 15
2024 Administration and operations 42 58 200
2024 Human resources 50 50 25
2024 Financial management 61 39 15
2024 Information technology 44 56 30
2024 Policy 35 65 55
2024 Project management 42 58 35
2024 Other services to the public 51 49 35
2024 None of the above 36 64 60
2022 Client contact centre 42 58 35
2022 Compliance, inspection and enforcement 42 58 20
2022 Communications or public affairs 53 47 15
2022 Security 52 48 10
2022 Administration and operations 46 54 160
2022 Human resources 38 62 20
2022 Information technology 47 53 20
2022 Policy 26 74 30
2022 Project management 49 51 30
2022 Other services to the public 53 47 25
2022 None of the above 47 53 30
2020 Client contact centre 42 58 35
2020 Administration and operations 40 60 195
2020 Human resources 28 72 25
2020 Information management 52 48 15
2020 Policy 47 53 35
2020 Project management 54 46 30
2020 Other services to the public 47 53 25
2020 None of the above 50 50 50
2019 Client contact centre 41 59 40
2019 Compliance, inspection and enforcement 38 62 15
2019 Security 50 50 15
2019 Administration and operations 59 41 200
2019 Human resources 36 64 20
2019 Information management 67 33 15
2019 Policy 36 64 45
2019 Project management 48 52 35
2019 Other services to the public 45 55 35
2019 None of the above 60 40 50

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 68 32 40
2024 Intelligence analysts 87 13 10
2024 Compliance, inspection and enforcement 72 28 15
2024 Communications or public affairs 67 33 20
2024 Access to information and privacy 69 31 10
2024 Security 71 29 15
2024 Administration and operations 60 40 200
2024 Human resources 66 34 25
2024 Financial management 77 23 15
2024 Information technology 64 36 30
2024 Policy 74 26 55
2024 Project management 67 33 35
2024 Other services to the public 55 45 35
2024 None of the above 67 33 60
2022 Client contact centre 64 36 35
2022 Compliance, inspection and enforcement 64 36 20
2022 Communications or public affairs 70 30 15
2022 Security 56 44 10
2022 Administration and operations 63 37 160
2022 Human resources 49 51 20
2022 Information technology 47 53 20
2022 Policy 68 32 30
2022 Project management 61 39 30
2022 Other services to the public 43 57 25
2022 None of the above 64 36 30
2020 Client contact centre 55 45 35
2020 Administration and operations 66 34 195
2020 Human resources 69 31 25
2020 Information management 58 42 15
2020 Information technology 42 58 10
2020 Policy 65 35 35
2020 Project management 52 48 30
2020 Other services to the public 57 43 25
2020 None of the above 59 41 50
2019 Client contact centre 74 26 40
2019 Communications or public affairs 51 49 10
2019 Administration and operations 56 44 200
2019 Human resources 64 36 20
2019 Information management 55 45 15
2019 Information technology 50 50 20
2019 Policy 72 28 45
2019 Project management 68 32 35
2019 Other services to the public 74 26 35
2019 None of the above 53 47 50

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 0 100 15
2024 Access to information and privacy 0 100 10
2024 Security 0 100 15
2024 Administration and operations 8 92 200
2024 Policy 9 91 55
2022 Client contact centre 6 94 35
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 8 92 15
2022 Security 8 92 10
2022 Administration and operations 4 96 160
2022 Human resources 0 100 20
2022 Information technology 10 90 20
2022 Policy 3 97 30
2022 Project management 4 96 30
2022 Other services to the public 13 87 25
2022 None of the above 6 94 30
2020 Administration and operations 8 92 195
2020 Policy 0 100 35
2020 Project management 0 100 30
2020 None of the above 9 91 50
2019 Client contact centre 0 100 40
2019 Communications or public affairs 0 100 10
2019 Administration and operations 6 94 200
2019 Information technology 0 100 20

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 0 100 40
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 0 100 15
2024 Communications or public affairs 0 100 20
2024 Access to information and privacy 0 100 10
2024 Security 0 100 15
2024 Administration and operations 0 100 200
2024 Human resources 0 100 25
2024 Financial management 0 100 15
2024 Information technology 0 100 30
2024 Policy 0 100 55
2024 Project management 0 100 35
2024 Other services to the public 0 100 35
2024 None of the above 0 100 60
2022 Client contact centre 0 100 35
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 0 100 15
2022 Security 0 100 10
2022 Administration and operations 0 100 160
2022 Human resources 0 100 20
2022 Information technology 0 100 20
2022 Policy 0 100 30
2022 Project management 0 100 30
2022 Other services to the public 0 100 25
2022 None of the above 0 100 30
2020 Client contact centre 0 100 35
2020 Administration and operations 0 100 195
2020 Human resources 0 100 25
2020 Information management 0 100 15
2020 Information technology 0 100 10
2020 Policy 0 100 35
2020 Project management 0 100 30
2020 Other services to the public 0 100 25
2020 None of the above 0 100 50
2019 Client contact centre 0 100 40
2019 Compliance, inspection and enforcement 0 100 15
2019 Communications or public affairs 0 100 10
2019 Security 0 100 15
2019 Administration and operations 0 100 200
2019 Human resources 0 100 20
2019 Financial management 0 100 10
2019 Information management 0 100 15
2019 Information technology 0 100 20
2019 Policy 0 100 45
2019 Project management 0 100 35
2019 Other services to the public 0 100 35
2019 None of the above 0 100 50

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 0 100 20
2024 Administration and operations 8 92 200
2024 Project management 0 100 35
2022 Client contact centre 0 100 35
2022 Compliance, inspection and enforcement 5 95 20
2022 Communications or public affairs 15 85 15
2022 Security 0 100 10
2022 Administration and operations 4 96 160
2022 Human resources 5 95 20
2022 Information technology 15 85 20
2022 Policy 4 96 30
2022 Project management 0 100 30
2022 Other services to the public 0 100 25
2022 None of the above 3 97 30
2020 Administration and operations 4 96 195
2020 Information technology 0 100 10
2020 Policy 0 100 35
2019 Compliance, inspection and enforcement 0 100 15
2019 Communications or public affairs 0 100 10
2019 Security 0 100 15
2019 Administration and operations 4 96 200
2019 Human resources 0 100 20
2019 Financial management 0 100 10
2019 Information management 0 100 15
2019 Information technology 0 100 20

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 11 89 40
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 0 100 20
2024 Security 0 100 15
2024 Administration and operations 8 92 200
2024 Financial management 0 100 15
2024 Information technology 0 100 30
2024 Policy 0 100 55
2022 Client contact centre 12 88 35
2022 Compliance, inspection and enforcement 5 95 20
2022 Communications or public affairs 16 84 15
2022 Security 0 100 10
2022 Administration and operations 5 95 160
2022 Human resources 0 100 20
2022 Information technology 0 100 20
2022 Policy 3 97 30
2022 Project management 0 100 30
2022 Other services to the public 8 92 25
2022 None of the above 13 87 30
2020 Administration and operations 5 95 195
2020 Human resources 0 100 25
2020 Information management 0 100 15
2020 Policy 0 100 35
2019 Client contact centre 14 86 40
2019 Communications or public affairs 0 100 10
2019 Security 0 100 15
2019 Administration and operations 7 93 200
2019 Human resources 0 100 20
2019 Financial management 0 100 10
2019 Information management 0 100 15
2019 Policy 0 100 45
2019 Project management 0 100 35
2019 Other services to the public 0 100 35

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Access to information and privacy 0 100 10
2024 Security 0 100 15
2024 Administration and operations 6 94 200
2024 Information technology 0 100 30
2022 Client contact centre 9 91 35
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 0 100 15
2022 Security 20 80 10
2022 Administration and operations 4 96 160
2022 Human resources 13 87 20
2022 Information technology 13 87 20
2022 Policy 3 97 30
2022 Project management 12 88 30
2022 Other services to the public 5 95 25
2022 None of the above 3 97 30
2020 Administration and operations 4 96 195
2020 Information technology 0 100 10
2019 Compliance, inspection and enforcement 0 100 15
2019 Communications or public affairs 0 100 10
2019 Security 0 100 15
2019 Information technology 0 100 20
2019 Policy 0 100 45

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 35 65 40
2024 Communications or public affairs 42 58 20
2024 Security 37 63 15
2024 Administration and operations 33 67 200
2024 Human resources 46 54 25
2024 Information technology 26 74 30
2024 Policy 42 58 55
2024 Project management 28 72 35
2024 Other services to the public 40 60 35
2024 None of the above 29 71 60
2022 Client contact centre 42 58 35
2022 Compliance, inspection and enforcement 16 84 20
2022 Communications or public affairs 22 78 15
2022 Security 0 100 10
2022 Administration and operations 29 71 165
2022 Human resources 8 92 20
2022 Information technology 35 65 20
2022 Policy 39 61 30
2022 Project management 24 76 30
2022 Other services to the public 36 64 25
2022 None of the above 42 58 30
2020 Client contact centre 24 76 35
2020 Administration and operations 35 65 195
2020 Human resources 53 47 25
2020 Information management 51 49 15
2020 Policy 44 56 35
2020 Project management 39 61 30
2020 Other services to the public 26 74 25
2020 None of the above 42 58 50
2019 Client contact centre 25 75 40
2019 Security 42 58 15
2019 Administration and operations 29 71 195
2019 Human resources 31 69 20
2019 Information management 38 62 15
2019 Information technology 39 61 20
2019 Policy 30 70 45
2019 Project management 31 69 35
2019 Other services to the public 34 66 35
2019 None of the above 34 66 50

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 48 52 40
2024 Communications or public affairs 51 49 20
2024 Security 63 37 15
2024 Administration and operations 43 57 200
2024 Human resources 37 63 25
2024 Financial management 54 46 15
2024 Information technology 57 43 30
2024 Policy 43 57 55
2024 Project management 30 70 35
2024 Other services to the public 46 54 35
2024 None of the above 42 58 60
2022 Client contact centre 40 60 35
2022 Compliance, inspection and enforcement 37 63 20
2022 Communications or public affairs 32 68 15
2022 Security 39 61 10
2022 Administration and operations 40 60 165
2022 Human resources 22 78 20
2022 Information technology 47 53 20
2022 Policy 50 50 30
2022 Project management 26 74 30
2022 Other services to the public 24 76 25
2022 None of the above 44 56 30
2020 Client contact centre 25 75 35
2020 Administration and operations 38 62 195
2020 Human resources 53 47 25
2020 Information management 53 47 15
2020 Information technology 42 58 10
2020 Policy 44 56 35
2020 Project management 29 71 30
2020 Other services to the public 26 74 25
2020 None of the above 27 73 50
2019 Client contact centre 50 50 40
2019 Security 35 65 15
2019 Administration and operations 33 67 195
2019 Human resources 26 74 20
2019 Information management 40 60 15
2019 Information technology 55 45 20
2019 Policy 38 62 45
2019 Project management 23 77 35
2019 Other services to the public 49 51 35
2019 None of the above 35 65 50

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 47 53 40
2024 Compliance, inspection and enforcement 45 55 15
2024 Communications or public affairs 21 79 20
2024 Access to information and privacy 39 61 10
2024 Security 74 26 15
2024 Administration and operations 46 54 200
2024 Human resources 51 49 25
2024 Financial management 46 54 15
2024 Information technology 57 43 30
2024 Policy 47 53 55
2024 Project management 36 64 35
2024 Other services to the public 44 56 35
2024 None of the above 49 51 60
2022 Client contact centre 47 53 35
2022 Compliance, inspection and enforcement 19 81 20
2022 Communications or public affairs 60 40 15
2022 Security 40 60 10
2022 Administration and operations 42 58 165
2022 Human resources 26 74 20
2022 Information technology 58 42 20
2022 Policy 58 42 30
2022 Project management 43 57 30
2022 Other services to the public 36 64 25
2022 None of the above 47 53 30
2020 Client contact centre 39 61 35
2020 Administration and operations 47 53 195
2020 Human resources 57 43 25
2020 Information management 65 35 15
2020 Information technology 50 50 10
2020 Policy 44 56 35
2020 Project management 45 55 30
2020 Other services to the public 53 47 25
2020 None of the above 36 64 50
2019 Client contact centre 43 57 40
2019 Compliance, inspection and enforcement 47 53 15
2019 Security 43 57 15
2019 Administration and operations 44 56 195
2019 Human resources 42 58 20
2019 Policy 42 58 45
2019 Project management 51 49 35
2019 Other services to the public 40 60 35
2019 None of the above 36 64 50

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 31 69 40
2024 Intelligence analysts 55 45 10
2024 Compliance, inspection and enforcement 55 45 15
2024 Communications or public affairs 25 75 20
2024 Security 38 62 15
2024 Administration and operations 40 60 200
2024 Human resources 63 37 25
2024 Financial management 39 61 15
2024 Information technology 38 62 30
2024 Policy 35 65 55
2024 Project management 53 47 35
2024 Other services to the public 46 54 35
2024 None of the above 45 55 60
2022 Client contact centre 42 58 35
2022 Compliance, inspection and enforcement 32 68 20
2022 Communications or public affairs 44 56 15
2022 Security 59 41 10
2022 Administration and operations 38 62 165
2022 Human resources 33 67 20
2022 Information technology 47 53 20
2022 Policy 37 63 30
2022 Project management 34 66 30
2022 Other services to the public 31 69 25
2022 None of the above 61 39 30
2020 Client contact centre 48 52 35
2020 Administration and operations 43 57 195
2020 Human resources 55 45 25
2020 Information management 41 59 15
2020 Information technology 50 50 10
2020 Policy 50 50 35
2020 Project management 55 45 30
2020 Other services to the public 44 56 25
2020 None of the above 42 58 50
2019 Client contact centre 43 57 40
2019 Administration and operations 40 60 195
2019 Human resources 50 50 20
2019 Information management 31 69 15
2019 Information technology 50 50 20
2019 Policy 61 39 45
2019 Project management 46 54 35
2019 Other services to the public 60 40 35
2019 None of the above 43 57 50

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 30 70 40
2024 Compliance, inspection and enforcement 35 65 15
2024 Security 52 48 15
2024 Administration and operations 31 69 200
2024 Human resources 51 49 25
2024 Information technology 44 56 30
2024 Policy 29 71 55
2024 Project management 21 79 35
2024 Other services to the public 33 67 35
2024 None of the above 25 75 60
2022 Client contact centre 35 65 35
2022 Compliance, inspection and enforcement 14 86 20
2022 Communications or public affairs 28 72 15
2022 Security 30 70 10
2022 Administration and operations 25 75 165
2022 Human resources 18 82 20
2022 Information technology 66 34 20
2022 Policy 48 52 30
2022 Project management 28 72 30
2022 Other services to the public 16 84 25
2022 None of the above 27 73 30
2020 Client contact centre 18 82 35
2020 Administration and operations 26 74 195
2020 Human resources 35 65 25
2020 Information management 47 53 15
2020 Policy 44 56 35
2020 Project management 25 75 30
2020 None of the above 27 73 50
2019 Client contact centre 22 78 40
2019 Administration and operations 29 71 195
2019 Information management 0 100 15
2019 Information technology 28 72 20
2019 Policy 38 62 45
2019 Project management 20 80 35
2019 Other services to the public 23 77 35
2019 None of the above 35 65 50

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 52 48 40
2024 Intelligence analysts 71 29 10
2024 Compliance, inspection and enforcement 55 45 15
2024 Communications or public affairs 33 67 20
2024 Access to information and privacy 61 39 10
2024 Administration and operations 57 43 200
2024 Human resources 66 34 25
2024 Financial management 52 48 15
2024 Information technology 42 58 30
2024 Policy 50 50 55
2024 Project management 44 56 35
2024 Other services to the public 53 47 35
2024 None of the above 49 51 60
2022 Client contact centre 57 43 35
2022 Compliance, inspection and enforcement 47 53 20
2022 Communications or public affairs 58 42 15
2022 Security 53 47 10
2022 Administration and operations 53 47 165
2022 Human resources 46 54 20
2022 Information technology 63 37 20
2022 Policy 62 38 30
2022 Project management 63 37 30
2022 Other services to the public 32 68 25
2022 None of the above 35 65 30
2020 Client contact centre 63 37 35
2020 Administration and operations 52 48 195
2020 Human resources 61 39 25
2020 Information management 58 42 15
2020 Policy 47 53 35
2020 Project management 58 42 30
2020 Other services to the public 52 48 25
2020 None of the above 42 58 50
2019 Client contact centre 44 56 40
2019 Compliance, inspection and enforcement 62 38 15
2019 Security 36 64 15
2019 Administration and operations 53 47 195
2019 Human resources 37 63 20
2019 Information management 56 44 15
2019 Information technology 67 33 20
2019 Policy 57 43 45
2019 Project management 43 57 35
2019 Other services to the public 62 38 35
2019 None of the above 49 51 50

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 39 61 40
2024 Compliance, inspection and enforcement 37 63 15
2024 Communications or public affairs 23 77 20
2024 Security 43 57 15
2024 Administration and operations 32 68 200
2024 Human resources 54 46 25
2024 Information technology 33 67 30
2024 Policy 24 76 55
2024 Project management 33 67 35
2024 Other services to the public 32 68 35
2024 None of the above 31 69 60
2022 Client contact centre 36 64 35
2022 Compliance, inspection and enforcement 18 82 20
2022 Communications or public affairs 21 79 15
2022 Security 20 80 10
2022 Administration and operations 28 72 165
2022 Human resources 32 68 20
2022 Information technology 33 67 20
2022 Policy 37 63 30
2022 Project management 29 71 30
2022 Other services to the public 21 79 25
2022 None of the above 25 75 30
2020 Client contact centre 24 76 35
2020 Administration and operations 31 69 195
2020 Human resources 53 47 25
2020 Information management 35 65 15
2020 Information technology 50 50 10
2020 Policy 27 73 35
2020 Project management 29 71 30
2020 Other services to the public 22 78 25
2020 None of the above 27 73 50
2019 Client contact centre 38 62 40
2019 Security 57 43 15
2019 Administration and operations 31 69 195
2019 Human resources 26 74 20
2019 Information management 30 70 15
2019 Information technology 39 61 20
2019 Policy 28 72 45
2019 Project management 26 74 35
2019 Other services to the public 26 74 35
2019 None of the above 30 70 50

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 0 100 40
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 0 100 15
2024 Communications or public affairs 0 100 20
2024 Security 0 100 15
2024 Financial management 0 100 15
2024 Information technology 0 100 30
2024 Project management 0 100 35
2024 Other services to the public 0 100 35
2024 None of the above 0 100 60
2022 Client contact centre 4 96 35
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 7 93 15
2022 Security 0 100 10
2022 Administration and operations 1 99 165
2022 Human resources 0 100 20
2022 Information technology 0 100 20
2022 Policy 0 100 30
2022 Project management 0 100 30
2022 Other services to the public 0 100 25
2022 None of the above 3 97 30
2020 Client contact centre 0 100 35
2020 Information management 0 100 15
2020 Policy 0 100 35
2020 Other services to the public 0 100 25
2020 None of the above 0 100 50
2019 Compliance, inspection and enforcement 0 100 15
2019 Security 0 100 15
2019 Human resources 0 100 20
2019 Financial management 0 100 10
2019 Information management 0 100 15
2019 Policy 0 100 45
2019 Project management 0 100 35
2019 None of the above 0 100 50

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Administration and operations 8 92 200
2024 Financial management 0 100 15
2024 Policy 8 92 55
2022 Client contact centre 0 100 35
2022 Compliance, inspection and enforcement 16 84 20
2022 Communications or public affairs 0 100 15
2022 Security 0 100 10
2022 Administration and operations 4 96 165
2022 Human resources 7 93 20
2022 Information technology 6 94 20
2022 Policy 8 92 30
2022 Project management 6 94 30
2022 Other services to the public 9 91 25
2022 None of the above 8 92 30
2020 Administration and operations 5 95 195
2020 Information management 0 100 15
2020 Policy 0 100 35
2019 Security 0 100 15
2019 Administration and operations 12 88 195
2019 Information management 0 100 15
2019 None of the above 14 86 50

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Intelligence analysts 0 100 10
2024 Security 0 100 15
2024 Administration and operations 11 89 200
2024 None of the above 10 90 60
2022 Client contact centre 9 91 35
2022 Compliance, inspection and enforcement 4 96 20
2022 Communications or public affairs 16 84 15
2022 Security 20 80 10
2022 Administration and operations 9 91 165
2022 Human resources 9 91 20
2022 Information technology 20 80 20
2022 Policy 16 84 30
2022 Project management 3 97 30
2022 Other services to the public 5 95 25
2022 None of the above 12 88 30
2020 Administration and operations 12 88 195
2020 Information management 0 100 15
2019 Client contact centre 16 84 40
2019 Administration and operations 8 92 195
2019 Human resources 0 100 20
2019 Information technology 0 100 20

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 58 42 40
2024 Intelligence analysts 67 33 10
2024 Compliance, inspection and enforcement 40 60 15
2024 Communications or public affairs 51 49 20
2024 Access to information and privacy 54 46 10
2024 Security 58 42 15
2024 Administration and operations 55 45 200
2024 Human resources 57 43 25
2024 Financial management 48 52 15
2024 Information technology 34 66 30
2024 Policy 44 56 55
2024 Project management 62 38 35
2024 Other services to the public 52 48 35
2024 None of the above 54 46 60
2022 Client contact centre 52 48 35
2022 Compliance, inspection and enforcement 42 58 20
2022 Communications or public affairs 36 64 15
2022 Security 58 42 10
2022 Administration and operations 44 56 165
2022 Human resources 44 56 20
2022 Information technology 67 33 20
2022 Policy 50 50 30
2022 Project management 63 37 30
2022 Other services to the public 62 38 25
2022 None of the above 54 46 30
2020 Client contact centre 42 58 35
2020 Administration and operations 47 53 195
2020 Human resources 64 36 25
2020 Information management 43 57 15
2020 Information technology 42 58 10
2020 Policy 41 59 35
2020 Project management 49 51 30
2020 Other services to the public 66 34 25
2020 None of the above 52 48 50
2019 Client contact centre 53 47 40
2019 Compliance, inspection and enforcement 47 53 15
2019 Security 58 42 15
2019 Administration and operations 44 56 195
2019 Human resources 43 57 20
2019 Financial management 45 55 10
2019 Information management 45 55 15
2019 Information technology 50 50 20
2019 Policy 51 49 45
2019 Project management 57 43 35
2019 Other services to the public 54 46 35
2019 None of the above 52 48 50

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 26 74 40
2024 Communications or public affairs 35 65 20
2024 Security 0 100 15
2024 Administration and operations 12 88 200
2024 Human resources 28 72 25
2024 Information technology 17 83 30
2024 Policy 24 76 55
2024 Other services to the public 26 74 35
2024 None of the above 17 83 60
2022 Client contact centre 17 83 35
2022 Compliance, inspection and enforcement 5 95 20
2022 Communications or public affairs 7 93 15
2022 Security 0 100 10
2022 Administration and operations 20 80 165
2022 Human resources 4 96 20
2022 Information technology 29 71 20
2022 Policy 12 88 30
2022 Project management 10 90 30
2022 Other services to the public 25 75 25
2022 None of the above 38 62 30
2020 Administration and operations 21 79 195
2020 Information technology 50 50 10
2020 Policy 23 77 35
2020 Project management 23 77 30
2020 None of the above 29 71 50
2019 Client contact centre 15 85 40
2019 Administration and operations 19 81 195
2019 Human resources 32 68 20
2019 Information technology 28 72 20
2019 Policy 15 85 45
2019 Project management 23 77 35
2019 Other services to the public 26 74 35
2019 None of the above 18 82 50

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 29 71 40
2024 Compliance, inspection and enforcement 39 61 15
2024 Administration and operations 15 85 200
2024 Policy 14 86 55
2024 Other services to the public 14 86 35
2024 None of the above 30 70 60
2022 Client contact centre 20 80 35
2022 Compliance, inspection and enforcement 19 81 20
2022 Communications or public affairs 9 91 15
2022 Security 29 71 10
2022 Administration and operations 15 85 165
2022 Human resources 23 77 20
2022 Information technology 18 82 20
2022 Policy 9 91 30
2022 Project management 14 86 30
2022 Other services to the public 27 73 25
2022 None of the above 8 92 30
2020 Client contact centre 15 85 35
2020 Administration and operations 14 86 195
2020 Project management 23 77 30
2020 None of the above 10 90 50
2019 Administration and operations 16 84 195
2019 Project management 23 77 35
2019 Other services to the public 18 82 35
2019 None of the above 16 84 50

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 58 42 40
2024 Intelligence analysts 51 49 10
2024 Compliance, inspection and enforcement 35 65 15
2024 Communications or public affairs 53 47 20
2024 Security 52 48 15
2024 Administration and operations 49 51 200
2024 Human resources 69 31 25
2024 Financial management 70 30 15
2024 Information technology 52 48 30
2024 Policy 58 42 55
2024 Project management 41 59 35
2024 Other services to the public 50 50 35
2024 None of the above 57 43 60
2022 Client contact centre 49 51 35
2022 Compliance, inspection and enforcement 38 62 20
2022 Communications or public affairs 44 56 15
2022 Security 60 40 10
2022 Administration and operations 48 52 165
2022 Human resources 59 41 20
2022 Information technology 70 30 20
2022 Policy 49 51 30
2022 Project management 51 49 30
2022 Other services to the public 44 56 25
2022 None of the above 49 51 30
2020 Client contact centre 52 48 35
2020 Administration and operations 43 57 195
2020 Human resources 52 48 25
2020 Information management 64 36 15
2020 Policy 53 47 35
2020 Project management 58 42 30
2020 Other services to the public 34 66 25
2020 None of the above 54 46 50
2019 Client contact centre 36 64 40
2019 Compliance, inspection and enforcement 45 55 15
2019 Security 57 43 15
2019 Administration and operations 54 46 195
2019 Human resources 54 46 20
2019 Financial management 54 46 10
2019 Information management 35 65 15
2019 Information technology 55 45 20
2019 Policy 61 39 45
2019 Project management 45 55 35
2019 Other services to the public 54 46 35
2019 None of the above 61 39 50

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 33 67 40
2024 Communications or public affairs 25 75 20
2024 Security 0 100 15
2024 Administration and operations 21 79 200
2024 Human resources 38 62 25
2024 Information technology 28 72 30
2024 Policy 21 79 55
2024 Project management 25 75 35
2024 Other services to the public 16 84 35
2024 None of the above 32 68 60
2022 Client contact centre 23 77 35
2022 Compliance, inspection and enforcement 9 91 20
2022 Communications or public affairs 20 80 15
2022 Security 27 73 10
2022 Administration and operations 12 88 165
2022 Human resources 25 75 20
2022 Information technology 32 68 20
2022 Policy 32 68 30
2022 Project management 17 83 30
2022 Other services to the public 12 88 25
2022 None of the above 11 89 30
2020 Client contact centre 34 66 35
2020 Administration and operations 20 80 195
2020 Human resources 30 70 25
2020 Information management 63 37 15
2020 Policy 27 73 35
2020 Project management 29 71 30
2020 Other services to the public 22 78 25
2020 None of the above 37 63 50
2019 Client contact centre 24 76 40
2019 Administration and operations 29 71 195
2019 Information technology 33 67 20
2019 Policy 31 69 45
2019 Project management 31 69 35
2019 Other services to the public 29 71 35
2019 None of the above 21 79 50

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 11 89 40
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 0 100 15
2024 Administration and operations 6 94 200
2024 None of the above 9 91 60
2022 Client contact centre 3 97 35
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 0 100 15
2022 Security 0 100 10
2022 Administration and operations 3 97 165
2022 Human resources 9 91 20
2022 Information technology 24 76 20
2022 Policy 12 88 30
2022 Project management 9 91 30
2022 Other services to the public 8 92 25
2022 None of the above 6 94 30
2020 Administration and operations 5 95 195
2020 Policy 0 100 35
2020 Project management 0 100 30
2020 Other services to the public 0 100 25
2019 Client contact centre 0 100 40
2019 Security 0 100 15
2019 Administration and operations 7 93 195
2019 Human resources 0 100 20
2019 Information management 0 100 15
2019 Policy 19 81 45

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 21 79 40
2024 Compliance, inspection and enforcement 0 100 15
2024 Communications or public affairs 0 100 20
2024 Administration and operations 20 80 200
2024 Policy 9 91 55
2024 Project management 15 85 35
2024 Other services to the public 20 80 35
2024 None of the above 15 85 60
2022 Client contact centre 16 84 35
2022 Compliance, inspection and enforcement 4 96 20
2022 Communications or public affairs 21 79 15
2022 Security 18 82 10
2022 Administration and operations 12 88 165
2022 Human resources 0 100 20
2022 Information technology 24 76 20
2022 Policy 17 83 30
2022 Project management 12 88 30
2022 Other services to the public 16 84 25
2022 None of the above 18 82 30
2020 Client contact centre 22 78 35
2020 Administration and operations 15 85 195
2020 Information management 34 66 15
2020 None of the above 16 84 50
2019 Client contact centre 27 73 40
2019 Administration and operations 14 86 195
2019 Human resources 0 100 20
2019 Information management 0 100 15
2019 Project management 17 83 35
2019 Other services to the public 32 68 35
2019 None of the above 30 70 50

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 22 78 40
2024 Intelligence analysts 0 100 10
2024 Administration and operations 10 90 200
2024 Information technology 16 84 30
2024 Policy 10 90 55
2024 Other services to the public 15 85 35
2024 None of the above 9 91 60
2022 Client contact centre 22 78 35
2022 Compliance, inspection and enforcement 4 96 20
2022 Communications or public affairs 6 94 15
2022 Security 18 82 10
2022 Administration and operations 5 95 165
2022 Human resources 12 88 20
2022 Information technology 9 91 20
2022 Policy 6 94 30
2022 Project management 12 88 30
2022 Other services to the public 4 96 25
2022 None of the above 6 94 30
2020 Client contact centre 19 81 35
2020 Administration and operations 10 90 195
2020 Information management 33 67 15
2020 Policy 24 76 35
2020 None of the above 15 85 50
2019 Administration and operations 10 90 195
2019 Policy 19 81 45
2019 None of the above 18 82 50

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 12 88 40
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 0 100 15
2024 Communications or public affairs 0 100 20
2024 Access to information and privacy 0 100 10
2024 Administration and operations 8 92 200
2024 Other services to the public 0 100 35
2024 None of the above 11 89 60
2022 Client contact centre 8 92 35
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 6 94 15
2022 Security 0 100 10
2022 Administration and operations 6 94 165
2022 Human resources 4 96 20
2022 Information technology 14 86 20
2022 Policy 0 100 30
2022 Project management 6 94 30
2022 Other services to the public 0 100 25
2022 None of the above 4 96 30
2020 Administration and operations 3 97 195
2019 Administration and operations 4 96 195
2019 Human resources 0 100 20
2019 Financial management 0 100 10
2019 Information management 0 100 15
2019 None of the above 10 90 50

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Access to information and privacy 0 100 10
2024 Administration and operations 10 90 200
2024 None of the above 10 90 60
2022 Client contact centre 3 97 35
2022 Compliance, inspection and enforcement 5 95 20
2022 Communications or public affairs 7 93 15
2022 Security 0 100 10
2022 Administration and operations 10 90 165
2022 Human resources 15 85 20
2022 Information technology 11 89 20
2022 Policy 8 92 30
2022 Project management 8 92 30
2022 Other services to the public 12 88 25
2022 None of the above 3 97 30
2020 Administration and operations 14 86 195
2020 Human resources 21 79 25
2020 Policy 15 85 35
2020 Project management 20 80 30
2020 None of the above 21 79 50
2019 Client contact centre 15 85 40
2019 Security 0 100 15
2019 Administration and operations 11 89 195
2019 Financial management 0 100 10
2019 Information technology 0 100 20
2019 Policy 16 84 45
2019 None of the above 12 88 50

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Intelligence analysts 0 100 10
2024 Administration and operations 8 92 200
2024 Policy 8 92 55
2024 Project management 0 100 35
2024 None of the above 8 92 60
2022 Client contact centre 16 84 35
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 14 86 15
2022 Security 30 70 10
2022 Administration and operations 10 90 165
2022 Human resources 12 88 20
2022 Information technology 5 95 20
2022 Policy 12 88 30
2022 Project management 8 92 30
2022 Other services to the public 7 93 25
2022 None of the above 11 89 30
2020 Administration and operations 11 89 195
2020 None of the above 13 87 50
2019 Client contact centre 12 88 40
2019 Compliance, inspection and enforcement 0 100 15
2019 Administration and operations 7 93 195
2019 Information management 0 100 15
2019 Policy 15 85 45
2019 None of the above 18 82 50

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 33 67 40
2024 Compliance, inspection and enforcement 49 51 15
2024 Communications or public affairs 38 62 20
2024 Access to information and privacy 73 27 10
2024 Administration and operations 29 71 200
2024 Information technology 32 68 30
2024 Policy 30 70 55
2024 Project management 44 56 35
2024 Other services to the public 29 71 35
2024 None of the above 28 72 60
2022 Client contact centre 34 66 35
2022 Compliance, inspection and enforcement 57 43 20
2022 Communications or public affairs 42 58 15
2022 Security 10 90 10
2022 Administration and operations 30 70 165
2022 Human resources 19 81 20
2022 Information technology 19 81 20
2022 Policy 39 61 30
2022 Project management 33 67 30
2022 Other services to the public 27 73 25
2022 None of the above 39 61 30
2020 Client contact centre 23 77 35
2020 Administration and operations 33 67 195
2020 Human resources 27 73 25
2020 Policy 23 77 35
2020 Project management 23 77 30
2020 Other services to the public 49 51 25
2020 None of the above 17 83 50
2019 Client contact centre 36 64 40
2019 Compliance, inspection and enforcement 39 61 15
2019 Administration and operations 31 69 195
2019 Human resources 41 59 20
2019 Information management 46 54 15
2019 Information technology 33 67 20
2019 Policy 20 80 45
2019 Project management 31 69 35
2019 Other services to the public 29 71 35
2019 None of the above 14 86 50

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Compliance, inspection and enforcement 0 100 15
2024 Access to information and privacy 0 100 10
2024 Administration and operations 9 91 185
2024 Financial management 0 100 10
2022 Client contact centre 28 72 30
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 0 100 10
2022 Security 8 92 10
2022 Administration and operations 12 88 150
2022 Human resources 0 100 20
2022 Information technology 0 100 15
2022 Policy 12 88 30
2022 Project management 11 89 30
2022 Other services to the public 9 91 25
2022 None of the above 4 96 30
2020 Administration and operations 8 92 190
2019 Administration and operations 12 88 190
2019 Human resources 0 100 20
2019 Financial management 0 100 10

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 20 80 35
2024 Communications or public affairs 24 76 20
2024 Security 0 100 10
2024 Administration and operations 16 84 185
2024 Information technology 22 78 25
2024 Policy 23 77 55
2024 Project management 25 75 35
2024 None of the above 19 81 50
2022 Client contact centre 7 93 30
2022 Compliance, inspection and enforcement 25 75 20
2022 Communications or public affairs 29 71 10
2022 Security 31 69 10
2022 Administration and operations 20 80 150
2022 Human resources 30 70 20
2022 Information technology 21 79 15
2022 Policy 29 71 30
2022 Project management 18 82 30
2022 Other services to the public 8 92 25
2022 None of the above 18 82 30
2020 Administration and operations 19 81 190
2019 Administration and operations 25 75 190
2019 Human resources 27 73 20
2019 None of the above 13 87 45

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 0 100 15
2024 Access to information and privacy 0 100 10
2024 Security 0 100 10
2024 Administration and operations 11 89 185
2022 Client contact centre 11 89 30
2022 Compliance, inspection and enforcement 10 90 20
2022 Communications or public affairs 8 92 10
2022 Security 11 89 10
2022 Administration and operations 14 86 150
2022 Human resources 10 90 20
2022 Information technology 6 94 15
2022 Policy 3 97 30
2022 Project management 4 96 30
2022 Other services to the public 4 96 25
2022 None of the above 15 85 30
2020 Administration and operations 10 90 190
2019 Administration and operations 11 89 190
2019 Information management 0 100 15

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Compliance, inspection and enforcement 0 100 15
2024 Access to information and privacy 0 100 10
2024 Security 0 100 10
2024 Administration and operations 6 94 185
2022 Client contact centre 12 88 30
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 7 93 10
2022 Security 0 100 10
2022 Administration and operations 7 93 150
2022 Human resources 4 96 20
2022 Information technology 0 100 15
2022 Policy 5 95 30
2022 Project management 3 97 30
2022 Other services to the public 4 96 25
2022 None of the above 2 98 30
2020 Administration and operations 6 94 190
2019 Administration and operations 8 92 190
2019 Information management 0 100 15

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Access to information and privacy 0 100 10
2024 Administration and operations 10 90 185
2024 Financial management 0 100 10
2024 Policy 14 86 55
2024 Other services to the public 14 86 35
2024 None of the above 15 85 50
2022 Client contact centre 13 87 30
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 8 92 10
2022 Security 13 87 10
2022 Administration and operations 12 88 150
2022 Human resources 23 77 20
2022 Information technology 12 88 15
2022 Policy 8 92 30
2022 Project management 15 85 30
2022 Other services to the public 9 91 25
2022 None of the above 15 85 30
2020 Administration and operations 8 92 190
2019 Administration and operations 14 86 190
2019 Financial management 0 100 10
2019 Information management 0 100 15

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 13 87 35
2024 Access to information and privacy 0 100 10
2024 Administration and operations 14 86 185
2024 Financial management 0 100 10
2024 Policy 13 87 55
2022 Client contact centre 23 77 30
2022 Compliance, inspection and enforcement 5 95 20
2022 Communications or public affairs 0 100 10
2022 Security 20 80 10
2022 Administration and operations 8 92 150
2022 Human resources 9 91 20
2022 Information technology 14 86 15
2022 Policy 17 83 30
2022 Project management 22 78 30
2022 Other services to the public 16 84 25
2022 None of the above 8 92 30
2020 Administration and operations 8 92 190
2019 Administration and operations 12 88 190
2019 None of the above 11 89 45

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Intelligence analysts 0 100 10
2024 Administration and operations 9 91 185
2024 Information technology 17 83 25
2024 Policy 30 70 55
2024 None of the above 16 84 50
2022 Client contact centre 7 93 30
2022 Compliance, inspection and enforcement 10 90 20
2022 Communications or public affairs 7 93 10
2022 Security 28 72 10
2022 Administration and operations 11 89 150
2022 Human resources 31 69 20
2022 Information technology 24 76 15
2022 Policy 14 86 30
2022 Project management 19 81 30
2022 Other services to the public 0 100 25
2022 None of the above 14 86 30
2020 Administration and operations 14 86 190
2019 Administration and operations 10 90 190
2019 Information management 0 100 15
2019 None of the above 14 86 45

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 17 83 35
2024 Security 0 100 10
2024 Administration and operations 14 86 185
2024 Human resources 33 67 25
2024 Policy 11 89 55
2024 Project management 31 69 35
2024 None of the above 20 80 50
2022 Client contact centre 12 88 30
2022 Compliance, inspection and enforcement 23 77 20
2022 Communications or public affairs 24 76 10
2022 Security 20 80 10
2022 Administration and operations 16 84 150
2022 Human resources 0 100 20
2022 Information technology 23 77 15
2022 Policy 18 82 30
2022 Project management 10 90 30
2022 Other services to the public 12 88 25
2022 None of the above 28 72 30
2020 Administration and operations 19 81 190
2019 Administration and operations 15 85 190
2019 Information management 0 100 15
2019 None of the above 14 86 45

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 22 78 35
2024 Administration and operations 16 84 185
2024 Financial management 0 100 10
2024 Policy 13 87 55
2024 Project management 19 81 35
2024 None of the above 17 83 50
2022 Client contact centre 17 83 30
2022 Compliance, inspection and enforcement 9 91 20
2022 Communications or public affairs 16 84 10
2022 Security 10 90 10
2022 Administration and operations 14 86 150
2022 Human resources 15 85 20
2022 Information technology 18 82 15
2022 Policy 18 82 30
2022 Project management 9 91 30
2022 Other services to the public 8 92 25
2022 None of the above 26 74 30
2020 Administration and operations 17 83 190
2019 Administration and operations 13 87 190
2019 None of the above 14 86 45

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 26 74 35
2024 Intelligence analysts 53 47 10
2024 Compliance, inspection and enforcement 69 31 15
2024 Communications or public affairs 49 51 20
2024 Security 45 55 10
2024 Administration and operations 28 72 185
2024 Human resources 34 66 25
2024 Information technology 44 56 25
2024 Policy 37 63 55
2024 Project management 26 74 35
2024 Other services to the public 27 73 35
2024 None of the above 23 77 50
2022 Client contact centre 15 85 30
2022 Compliance, inspection and enforcement 36 64 20
2022 Communications or public affairs 40 60 10
2022 Security 10 90 10
2022 Administration and operations 20 80 150
2022 Human resources 19 81 20
2022 Information technology 38 62 15
2022 Policy 41 59 30
2022 Project management 37 63 30
2022 Other services to the public 24 76 25
2022 None of the above 25 75 30
2020 Administration and operations 30 70 190
2019 Administration and operations 32 68 190
2019 Human resources 37 63 20
2019 None of the above 27 73 45

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Intelligence analysts 0 100 10
2024 Administration and operations 7 93 185
2024 Other services to the public 17 83 35
2024 None of the above 15 85 50
2022 Client contact centre 13 87 30
2022 Compliance, inspection and enforcement 11 89 20
2022 Communications or public affairs 0 100 10
2022 Security 0 100 10
2022 Administration and operations 5 95 150
2022 Human resources 9 91 20
2022 Information technology 18 82 15
2022 Policy 6 94 30
2022 Project management 6 94 30
2022 Other services to the public 4 96 25
2022 None of the above 12 88 30
2020 Administration and operations 6 94 190
2019 Administration and operations 9 91 190
2019 Human resources 0 100 20
2019 Information management 0 100 15
2019 None of the above 13 87 45

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 33 67 35
2024 Intelligence analysts 53 47 10
2024 Compliance, inspection and enforcement 46 54 15
2024 Communications or public affairs 45 55 20
2024 Access to information and privacy 43 57 10
2024 Administration and operations 47 53 185
2024 Human resources 28 72 25
2024 Information technology 45 55 25
2024 Policy 47 53 55
2024 Project management 38 62 35
2024 Other services to the public 40 60 35
2024 None of the above 56 44 50
2022 Client contact centre 36 64 30
2022 Compliance, inspection and enforcement 50 50 20
2022 Communications or public affairs 47 53 10
2022 Security 28 72 10
2022 Administration and operations 47 53 150
2022 Human resources 25 75 20
2022 Information technology 58 42 15
2022 Policy 41 59 30
2022 Project management 41 59 30
2022 Other services to the public 40 60 25
2022 None of the above 37 63 30
2020 Administration and operations 52 48 190
2019 Administration and operations 48 52 190
2019 Human resources 37 63 20
2019 Information management 59 41 15
2019 None of the above 38 62 45

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 0 100 35
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 0 100 20
2024 Security 0 100 10
2024 Human resources 0 100 25
2024 Financial management 0 100 10
2024 Policy 0 100 55
2024 Project management 0 100 35
2024 None of the above 0 100 50
2022 Client contact centre 3 97 30
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 0 100 10
2022 Security 0 100 10
2022 Administration and operations 1 99 150
2022 Human resources 0 100 20
2022 Information technology 6 94 15
2022 Policy 6 94 30
2022 Project management 3 97 30
2022 Other services to the public 0 100 25
2022 None of the above 6 94 30
2019 Human resources 0 100 20
2019 Financial management 0 100 10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 52 48 35
2024 Compliance, inspection and enforcement 59 41 15
2024 Communications or public affairs 67 33 20
2024 Access to information and privacy 44 56 10
2024 Security 42 58 10
2024 Administration and operations 60 40 185
2024 Human resources 50 50 25
2024 Financial management 76 24 10
2024 Information technology 57 43 25
2024 Policy 48 52 55
2024 Project management 62 38 35
2024 Other services to the public 54 46 35
2024 None of the above 58 42 50
2022 Client contact centre 27 73 30
2022 Compliance, inspection and enforcement 50 50 20
2022 Communications or public affairs 38 62 10
2022 Security 38 62 10
2022 Administration and operations 46 54 150
2022 Human resources 36 64 20
2022 Information technology 78 22 15
2022 Policy 52 48 30
2022 Project management 37 63 30
2022 Other services to the public 68 32 25
2022 None of the above 45 55 30
2020 Administration and operations 58 42 190
2019 Administration and operations 55 45 190
2019 Human resources 42 58 20
2019 Financial management 54 46 10
2019 Information management 64 36 15
2019 None of the above 51 49 45

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 18 82 35
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 0 100 20
2024 Access to information and privacy 0 100 10
2024 Security 0 100 10
2024 Administration and operations 4 96 185
2024 Human resources 0 100 25
2024 Financial management 0 100 10
2024 Policy 0 100 55

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 14 86 35
2024 Administration and operations 11 89 185
2024 Policy 14 86 55
2024 Other services to the public 12 88 35
2022 Client contact centre 20 80 30
2022 Compliance, inspection and enforcement 5 95 20
2022 Communications or public affairs 22 78 10
2022 Security 20 80 10
2022 Administration and operations 11 89 150
2022 Human resources 9 91 20
2022 Information technology 10 90 15
2022 Policy 15 85 30
2022 Project management 16 84 30
2022 Other services to the public 21 79 25
2022 None of the above 8 92 30
2020 Administration and operations 10 90 190
2019 Administration and operations 8 92 190
2019 None of the above 20 80 45

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 18 13 13 2 3 33 17 63 10 710
2024 Intelligence analysts 11 8 23 4 7 41 5 35 22 70
2024 Communications or public affairs 8 13 11 3 5 46 15 55 18 145
2024 Access to information and privacy 23 12 8 1 4 39 12 73 11 115
2024 Security 15 13 16 2 6 35 14 53 16 85
2024 Administration and operations 16 14 13 6 6 33 11 55 22 2050
2024 Human resources 12 12 13 4 5 42 12 52 20 310
2024 Financial management 10 12 8 4 5 44 17 55 23 155
2024 Information management 18 12 17 4 1 35 14 58 10 125
2024 Information technology 15 10 12 5 4 39 14 54 20 295
2024 Data sciences 14 13 9 0 2 49 13 71 6 90
2024 Policy 4 8 13 6 7 50 12 31 34 525
2024 Project management 10 10 15 6 6 38 16 43 25 285
2024 Other services to the public 19 10 13 5 6 34 13 55 20 370
2024 None of the above 15 13 12 5 6 35 14 54 21 515
2022 Client contact centre 16 14 14 3 3 37 12 61 11 415
2022 Federal regulators 23 21 0 8 0 34 14 84 16 20
2022 Compliance, inspection and enforcement 12 15 17 6 6 35 9 49 21 120
2022 Communications or public affairs 16 11 10 2 3 49 9 64 13 120
2022 Access to information and privacy 29 6 5 1 4 42 13 78 11 105
2022 Security 24 15 13 3 5 26 15 65 14 80
2022 Science and technology 0 28 19 0 0 44 10 59 0 15
2022 Legal services 0 9 15 3 3 56 14 31 20 30
2022 Administration and operations 17 15 13 4 4 35 11 60 16 1845
2022 Human resources 21 16 9 2 1 38 13 75 6 270
2022 Financial management 16 10 9 2 2 47 15 67 9 175
2022 Procurement 0 31 7 11 8 33 9 54 33 10
2022 Information management 15 19 12 1 3 31 20 68 7 115
2022 Information technology 17 17 13 5 4 31 14 60 17 260
2022 Evaluation 21 11 12 4 0 36 15 67 9 55
2022 Data sciences 17 13 19 5 4 32 10 52 15 70
2022 Policy 8 13 11 6 4 47 12 50 25 420
2022 Project management 12 10 15 4 4 40 14 49 18 290
2022 Other services to the public 18 11 12 5 5 37 14 57 18 310
2022 None of the above 20 13 13 5 5 34 11 60 17 405
2020 Client contact centre 25 14 14 3 3 33 9 66 10 510
2020 Health care practitioners 10 21 18 5 5 41 0 53 17 20
2020 Federal regulators 21 25 15 0 0 24 15 75 0 20
2020 Compliance, inspection and enforcement 19 22 11 4 9 30 5 62 20 80
2020 Communications or public affairs 18 15 21 7 3 29 9 51 15 130
2020 Access to information and privacy 33 15 16 3 1 22 11 71 5 120
2020 Security 22 13 28 4 5 22 7 48 13 75
2020 Science and technology 13 20 14 0 6 28 20 62 11 15
2020 Legal services 11 12 19 0 2 50 6 52 5 40
2020 Administration and operations 23 17 18 6 4 27 6 59 15 1925
2020 Human resources 20 17 14 3 3 34 10 66 10 295
2020 Financial management 23 12 7 4 2 42 11 74 11 170
2020 Procurement 20 28 17 0 0 28 8 74 0 25
2020 Material management 31 24 10 14 0 13 9 70 17 20
2020 Information management 34 14 16 3 3 23 7 69 9 130
2020 Information technology 28 15 18 3 2 27 6 65 8 270
2020 Internal audit 8 31 13 0 0 33 15 75 0 25
2020 Evaluation 20 14 5 10 9 38 5 58 33 40
2020 Data sciences 20 14 14 3 4 33 12 61 14 90
2020 Policy 12 12 13 6 3 46 8 51 20 405
2020 Project management 19 12 18 7 3 33 8 53 17 315
2020 Other services to the public 24 15 15 5 5 27 10 62 15 300
2020 None of the above 21 15 18 7 4 27 8 55 17 480
2019 Client contact centre 21 14 17 4 5 28 10 58 14 455
2019 Health care practitioners 23 8 8 8 0 38 15 66 17 25
2019 Federal regulators 25 18 26 7 4 16 4 54 14 30
2019 Compliance, inspection and enforcement 14 14 25 8 5 27 7 41 21 95
2019 Communications or public affairs 21 14 22 5 1 31 7 56 9 120
2019 Access to information and privacy 34 14 14 2 2 24 11 73 5 125
2019 Security 16 21 25 10 5 17 7 48 20 75
2019 Science and technology 26 13 12 5 5 27 12 63 18 15
2019 Legal services 21 13 18 8 0 37 4 57 13 30
2019 Administration and operations 20 15 20 7 5 26 8 53 18 1760
2019 Human resources 19 19 21 4 3 27 7 58 10 255
2019 Financial management 20 16 17 2 3 30 12 62 8 180
2019 Procurement 17 4 36 15 0 27 0 30 21 20
2019 Material management 37 19 20 0 0 18 6 74 0 20
2019 Information management 18 16 23 3 3 29 9 54 9 140
2019 Information technology 26 14 16 5 4 27 8 61 15 270
2019 Internal audit 27 16 12 0 0 37 8 78 0 25
2019 Evaluation 12 10 16 2 20 30 10 36 37 50
2019 Data sciences 14 18 15 8 7 28 9 51 25 80
2019 Policy 12 13 16 7 6 35 11 46 24 420
2019 Project management 16 11 21 7 7 28 10 43 22 300
2019 Other services to the public 26 15 15 7 5 24 9 60 18 305
2019 None of the above 23 14 20 4 5 24 11 56 13 510

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 35 28 10 3 2 17 4 79 7 705
2024 Intelligence analysts 21 21 21 8 8 19 2 54 20 70
2024 Federal regulators 36 19 38 7 0 0 0 55 7 15
2024 Compliance, inspection and enforcement 12 35 17 14 10 11 2 54 27 105
2024 Communications or public affairs 22 31 14 5 4 23 1 70 12 145
2024 Access to information and privacy 39 17 12 2 5 22 2 75 10 115
2024 Security 23 28 13 6 6 17 7 67 16 85
2024 Science and technology 46 19 15 0 13 7 0 70 14 15
2024 Legal services 17 24 16 3 2 31 7 67 7 45
2024 Administration and operations 29 28 15 6 5 14 2 69 13 2045
2024 Human resources 26 32 16 4 4 16 2 70 10 310
2024 Financial management 24 32 14 3 3 18 5 74 8 155
2024 Material management 49 31 11 0 0 10 0 88 0 10
2024 Information management 38 25 15 2 1 17 2 78 4 125
2024 Information technology 28 30 14 5 4 17 3 71 11 295
2024 Internal audit 27 29 15 0 0 19 10 79 0 20
2024 Evaluation 27 17 20 7 7 20 2 57 17 35
2024 Data sciences 27 24 14 8 2 21 3 68 14 90
2024 Policy 14 26 20 7 6 25 2 54 19 525
2024 Project management 28 18 19 8 6 18 4 59 17 285
2024 Other services to the public 35 25 14 5 5 15 2 72 12 370
2024 None of the above 31 22 14 7 4 19 3 68 14 510
2022 Client contact centre 33 27 12 3 3 21 1 78 7 415
2022 Health care practitioners 44 16 21 8 0 0 10 68 9 10
2022 Federal regulators 39 16 25 0 0 9 10 69 0 20
2022 Compliance, inspection and enforcement 33 21 27 5 4 11 0 60 10 120
2022 Communications or public affairs 23 38 11 4 3 18 3 77 9 120
2022 Access to information and privacy 48 16 12 2 4 14 4 78 7 105
2022 Security 38 24 16 5 5 9 3 71 11 80
2022 Legal services 29 34 12 6 9 11 0 70 16 30
2022 Administration and operations 35 29 13 5 3 13 1 75 10 1840
2022 Human resources 39 33 11 2 2 12 1 83 4 265
2022 Financial management 39 27 9 2 2 20 1 83 4 175
2022 Material management 37 25 7 16 0 16 0 74 19 15
2022 Information management 36 28 12 5 3 16 2 77 9 115
2022 Information technology 37 28 13 4 3 12 2 76 9 260
2022 Internal audit 31 31 12 5 4 15 4 75 11 20
2022 Evaluation 34 22 14 7 0 20 4 73 9 55
2022 Data sciences 36 29 12 5 4 14 1 76 10 70
2022 Policy 22 35 16 6 4 17 1 70 11 420
2022 Project management 29 26 14 5 2 20 3 71 10 295
2022 Other services to the public 33 26 12 4 4 19 3 74 10 310
2022 None of the above 37 22 12 5 5 15 4 73 12 405
2020 Client contact centre 40 27 14 3 3 12 1 77 6 510
2020 Health care practitioners 33 46 15 0 6 0 0 79 6 20
2020 Federal regulators 30 30 21 5 4 10 0 66 11 20
2020 Compliance, inspection and enforcement 31 26 11 6 8 18 0 70 16 80
2020 Communications or public affairs 33 30 16 4 2 13 1 73 8 130
2020 Access to information and privacy 53 23 13 2 1 6 3 83 3 120
2020 Security 37 21 25 8 1 8 0 63 10 75
2020 Science and technology 26 42 7 6 0 19 0 84 7 15
2020 Legal services 21 36 17 0 5 21 0 72 6 40
2020 Administration and operations 38 28 15 5 3 9 1 73 10 1925
2020 Human resources 41 30 13 3 2 10 2 80 6 295
2020 Financial management 42 30 7 3 2 16 1 86 6 170
2020 Procurement 36 36 24 0 0 4 0 75 0 25
2020 Material management 46 23 18 5 0 9 0 75 6 20
2020 Information management 46 22 12 6 1 12 2 79 7 130
2020 Information technology 39 26 17 2 1 13 2 76 4 270
2020 Internal audit 43 38 10 4 0 4 0 85 5 25
2020 Evaluation 42 24 7 10 5 12 0 75 16 40
2020 Data sciences 35 22 16 1 4 19 3 73 7 90
2020 Policy 27 34 18 5 1 14 1 71 7 405
2020 Project management 34 23 18 6 2 16 2 69 9 315
2020 Other services to the public 37 27 15 5 3 10 2 73 10 300
2020 None of the above 36 24 19 5 3 12 1 69 9 485
2019 Client contact centre 34 25 15 3 5 16 2 72 9 455
2019 Health care practitioners 50 12 16 4 0 18 0 75 5 25
2019 Federal regulators 39 25 18 7 4 7 0 69 12 30
2019 Compliance, inspection and enforcement 30 26 21 5 5 11 1 64 12 95
2019 Communications or public affairs 43 27 19 2 1 8 0 77 3 120
2019 Access to information and privacy 50 21 13 3 1 13 0 81 4 125
2019 Security 30 26 24 8 3 8 1 62 12 75
2019 Science and technology 38 26 12 5 5 14 0 73 13 15
2019 Legal services 33 31 7 4 0 25 0 85 5 30
2019 Administration and operations 36 28 15 6 3 10 1 72 11 1760
2019 Human resources 34 32 18 2 2 11 0 75 5 255
2019 Financial management 37 28 13 3 2 14 2 78 6 180
2019 Procurement 33 9 27 15 0 15 0 50 18 20
2019 Material management 48 20 16 10 0 0 6 72 11 20
2019 Information management 34 28 16 5 1 13 1 73 8 135
2019 Information technology 38 22 16 6 3 14 1 71 11 270
2019 Internal audit 49 20 11 4 0 15 0 81 5 25
2019 Evaluation 28 23 17 11 13 6 2 55 26 50
2019 Data sciences 39 28 8 8 2 13 1 78 13 80
2019 Policy 30 29 17 7 4 12 1 68 12 420
2019 Project management 29 23 18 7 6 14 4 63 15 300
2019 Other services to the public 42 20 14 5 5 12 2 72 12 305
2019 None of the above 35 24 20 4 4 12 1 68 9 510

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 6 94 710
2024 Intelligence analysts 13 87 70
2024 Compliance, inspection and enforcement 20 80 105
2024 Communications or public affairs 8 92 145
2024 Access to information and privacy 6 94 115
2024 Security 6 94 85
2024 Administration and operations 11 89 2050
2024 Human resources 7 93 305
2024 Financial management 8 92 155
2024 Material management 0 100 10
2024 Information management 6 94 125
2024 Information technology 7 93 295
2024 Internal audit 0 100 20
2024 Data sciences 6 94 90
2024 Policy 10 90 525
2024 Project management 12 88 280
2024 Other services to the public 8 92 370
2024 None of the above 9 91 515
2022 Client contact centre 7 93 415
2022 Health care practitioners 0 100 10
2022 Compliance, inspection and enforcement 10 90 120
2022 Communications or public affairs 8 92 120
2022 Access to information and privacy 8 92 105
2022 Security 16 84 80
2022 Administration and operations 7 93 1845
2022 Human resources 3 97 265
2022 Financial management 6 94 175
2022 Procurement 0 100 10
2022 Information management 6 94 115
2022 Information technology 8 92 260
2022 Policy 8 92 420
2022 Project management 9 91 295
2022 Other services to the public 6 94 310
2022 None of the above 7 93 405
2020 Client contact centre 5 95 510
2020 Compliance, inspection and enforcement 12 88 80
2020 Communications or public affairs 9 91 130
2020 Security 8 92 75
2020 Administration and operations 8 92 1925
2020 Human resources 4 96 295
2020 Financial management 7 93 170
2020 Material management 0 100 20
2020 Information management 11 89 130
2020 Information technology 5 95 270
2020 Internal audit 0 100 25
2020 Evaluation 15 85 40
2020 Data sciences 8 92 90
2020 Policy 7 93 405
2020 Project management 10 90 310
2020 Other services to the public 9 91 300
2020 None of the above 7 93 480
2019 Client contact centre 6 94 455
2019 Compliance, inspection and enforcement 11 89 95
2019 Communications or public affairs 6 94 120
2019 Access to information and privacy 5 95 125
2019 Security 9 91 75
2019 Science and technology 0 100 15
2019 Administration and operations 8 92 1760
2019 Human resources 5 95 255
2019 Financial management 6 94 180
2019 Procurement 0 100 20
2019 Information management 10 90 135
2019 Information technology 6 94 270
2019 Evaluation 9 91 50
2019 Data sciences 8 92 80
2019 Policy 6 94 420
2019 Project management 9 91 300
2019 Other services to the public 7 93 305
2019 None of the above 6 94 505

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 13 87 50
2024 Administration and operations 27 73 225
2024 Human resources 53 47 20
2024 Financial management 54 46 10
2024 Information technology 40 60 20
2024 Policy 24 76 55
2024 Project management 17 83 30
2024 Other services to the public 42 58 30
2024 None of the above 38 62 45
2022 Client contact centre 34 66 30
2022 Compliance, inspection and enforcement 20 80 15
2022 Communications or public affairs 72 28 10
2022 Access to information and privacy 18 82 10
2022 Security 38 62 15
2022 Administration and operations 29 71 135
2022 Human resources 51 49 10
2022 Financial management 27 73 10
2022 Information technology 36 64 20
2022 Policy 27 73 35
2022 Project management 36 64 25
2022 Other services to the public 11 89 20
2022 None of the above 31 69 30
2020 Client contact centre 36 64 30
2020 Communications or public affairs 42 58 10
2020 Administration and operations 28 72 145
2020 Information management 50 50 15
2020 Policy 37 63 25
2020 Project management 49 51 30
2020 Other services to the public 23 77 25
2020 None of the above 44 56 35
2019 Client contact centre 25 75 30
2019 Administration and operations 35 65 145
2019 Human resources 34 66 15
2019 Information management 39 61 15
2019 Information technology 54 46 15
2019 Policy 33 67 25
2019 Project management 41 59 25
2019 Other services to the public 29 71 20
2019 None of the above 41 59 30

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 76 24 50
2024 Intelligence analysts 70 30 10
2024 Compliance, inspection and enforcement 87 13 20
2024 Communications or public affairs 84 16 15
2024 Administration and operations 77 23 225
2024 Human resources 73 27 20
2024 Financial management 84 16 10
2024 Information technology 86 14 20
2024 Policy 78 22 55
2024 Project management 82 18 30
2024 Other services to the public 59 41 30
2024 None of the above 69 31 45
2022 Client contact centre 77 23 30
2022 Compliance, inspection and enforcement 76 24 15
2022 Communications or public affairs 72 28 10
2022 Access to information and privacy 70 30 10
2022 Security 43 57 15
2022 Administration and operations 80 20 135
2022 Human resources 80 20 10
2022 Financial management 74 26 10
2022 Information technology 64 36 20
2022 Policy 76 24 35
2022 Project management 72 28 25
2022 Other services to the public 94 6 20
2022 None of the above 70 30 30
2020 Administration and operations 71 29 145
2020 Policy 78 22 25
2020 Project management 74 26 30
2020 Other services to the public 77 23 25
2019 Client contact centre 69 31 30
2019 Administration and operations 81 19 145
2019 Project management 66 34 25
2019 None of the above 80 20 30

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 0 100 20
2024 Communications or public affairs 0 100 15
2024 Administration and operations 3 97 225
2024 Project management 0 100 30
2022 Client contact centre 3 97 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 19 81 10
2022 Access to information and privacy 8 92 10
2022 Security 13 87 15
2022 Administration and operations 3 97 135
2022 Human resources 0 100 10
2022 Financial management 0 100 10
2022 Information technology 4 96 20
2022 Policy 0 100 35
2022 Project management 0 100 25
2022 Other services to the public 0 100 20
2022 None of the above 6 94 30
2020 Compliance, inspection and enforcement 0 100 10
2020 Administration and operations 3 97 145
2020 Financial management 0 100 10
2020 Information technology 0 100 15
2020 Policy 0 100 25
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 6 94 145
2019 Policy 0 100 25
2019 Project management 0 100 25
2019 Other services to the public 0 100 20
2019 None of the above 0 100 30

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 0 100 50
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 0 100 20
2024 Communications or public affairs 0 100 15
2024 Human resources 0 100 20
2024 Financial management 0 100 10
2024 Information technology 0 100 20
2024 Policy 0 100 55
2024 Project management 0 100 30
2024 Other services to the public 0 100 30
2024 None of the above 0 100 45
2022 Client contact centre 0 100 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 0 100 10
2022 Security 0 100 15
2022 Administration and operations 0 100 135
2022 Human resources 0 100 10
2022 Financial management 0 100 10
2022 Information technology 0 100 20
2022 Policy 2 98 35
2022 Project management 0 100 25
2022 Other services to the public 0 100 20
2022 None of the above 0 100 30
2020 Client contact centre 0 100 30
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 10
2020 Administration and operations 0 100 145
2020 Human resources 0 100 10
2020 Financial management 0 100 10
2020 Information management 0 100 15
2020 Information technology 0 100 15
2020 Policy 0 100 25
2020 Project management 0 100 30
2020 Other services to the public 0 100 25
2020 None of the above 0 100 35
2019 Client contact centre 0 100 30
2019 Compliance, inspection and enforcement 0 100 10
2019 Human resources 0 100 15
2019 Information management 0 100 15
2019 Information technology 0 100 15
2019 Policy 0 100 25
2019 Project management 0 100 25
2019 Other services to the public 0 100 20
2019 None of the above 0 100 30

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Compliance, inspection and enforcement 0 100 20
2024 Communications or public affairs 0 100 15
2024 Administration and operations 6 94 225
2024 Information technology 0 100 20
2024 Policy 9 91 55
2024 None of the above 0 100 45
2022 Client contact centre 7 93 30
2022 Compliance, inspection and enforcement 25 75 15
2022 Communications or public affairs 10 90 10
2022 Access to information and privacy 0 100 10
2022 Security 15 85 15
2022 Administration and operations 9 91 135
2022 Human resources 9 91 10
2022 Financial management 0 100 10
2022 Information technology 13 87 20
2022 Policy 3 97 35
2022 Project management 12 88 25
2022 Other services to the public 0 100 20
2022 None of the above 6 94 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 4 96 145
2020 Human resources 0 100 10
2020 Financial management 0 100 10
2020 Information management 0 100 15
2019 Administration and operations 8 92 145
2019 Information management 0 100 15
2019 Information technology 0 100 15
2019 Policy 0 100 25
2019 Project management 0 100 25

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 10 90 50
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 0 100 15
2024 Administration and operations 7 93 225
2024 Financial management 0 100 10
2022 Client contact centre 0 100 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 8 92 10
2022 Security 8 92 15
2022 Administration and operations 6 94 135
2022 Human resources 0 100 10
2022 Financial management 9 91 10
2022 Information technology 4 96 20
2022 Policy 0 100 35
2022 Project management 0 100 25
2022 Other services to the public 6 94 20
2022 None of the above 0 100 30
2020 Administration and operations 10 90 145
2020 Human resources 0 100 10
2020 Financial management 0 100 10
2020 Information management 0 100 15
2020 Information technology 0 100 15
2020 None of the above 0 100 35
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 8 92 145
2019 Human resources 0 100 15
2019 Information management 0 100 15
2019 Project management 0 100 25
2019 Other services to the public 0 100 20

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 31 69 50
2024 Administration and operations 13 87 225
2024 Policy 14 86 55
2024 Other services to the public 19 81 30
2024 None of the above 18 82 45
2022 Client contact centre 10 90 30
2022 Compliance, inspection and enforcement 6 94 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 20 80 10
2022 Security 32 68 15
2022 Administration and operations 11 89 135
2022 Human resources 10 90 10
2022 Financial management 26 74 10
2022 Information technology 12 88 20
2022 Policy 13 87 35
2022 Project management 15 85 25
2022 Other services to the public 15 85 20
2022 None of the above 21 79 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 9 91 145
2020 Human resources 0 100 10
2020 Information management 0 100 15
2020 Information technology 0 100 15
2020 Other services to the public 19 81 25
2020 None of the above 0 100 35
2019 Administration and operations 5 95 145
2019 Information technology 0 100 15

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 38 62 50
2024 Compliance, inspection and enforcement 37 63 20
2024 Communications or public affairs 40 60 15
2024 Administration and operations 40 60 225
2024 Human resources 39 61 20
2024 Financial management 43 57 10
2024 Information technology 25 75 20
2024 Policy 37 63 50
2024 Project management 30 70 30
2024 Other services to the public 48 52 30
2024 None of the above 42 58 45
2022 Client contact centre 28 72 30
2022 Compliance, inspection and enforcement 28 72 15
2022 Communications or public affairs 37 63 10
2022 Access to information and privacy 20 80 10
2022 Security 25 75 15
2022 Administration and operations 41 59 135
2022 Human resources 27 73 10
2022 Financial management 20 80 10
2022 Information technology 34 66 20
2022 Policy 30 70 35
2022 Project management 30 70 25
2022 Other services to the public 49 51 20
2022 None of the above 22 78 30
2020 Client contact centre 36 64 30
2020 Compliance, inspection and enforcement 52 48 10
2020 Communications or public affairs 41 59 10
2020 Administration and operations 43 57 145
2020 Information management 43 57 15
2020 Information technology 62 38 15
2020 Policy 22 78 25
2020 Project management 36 64 30
2020 Other services to the public 49 51 25
2020 None of the above 29 71 35
2019 Client contact centre 31 69 30
2019 Administration and operations 36 64 145
2019 Policy 29 71 25
2019 Project management 30 70 25
2019 Other services to the public 31 69 20
2019 None of the above 30 70 30

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 27 73 50
2024 Administration and operations 30 70 225
2024 Financial management 57 43 10
2024 Information technology 25 75 20
2024 Policy 26 74 50
2024 Project management 27 73 30
2024 Other services to the public 46 54 30
2024 None of the above 29 71 45
2022 Client contact centre 26 74 30
2022 Compliance, inspection and enforcement 7 93 15
2022 Communications or public affairs 26 74 10
2022 Access to information and privacy 0 100 10
2022 Security 17 83 15
2022 Administration and operations 25 75 135
2022 Human resources 29 71 10
2022 Financial management 36 64 10
2022 Information technology 15 85 20
2022 Policy 35 65 35
2022 Project management 15 85 25
2022 Other services to the public 29 71 20
2022 None of the above 16 84 30
2020 Client contact centre 26 74 30
2020 Administration and operations 26 74 145
2020 Policy 18 82 25
2020 Project management 32 68 30
2020 Other services to the public 38 62 25
2020 None of the above 16 84 35
2019 Client contact centre 25 75 30
2019 Administration and operations 33 67 145
2019 Policy 44 56 25
2019 Other services to the public 27 73 20
2019 None of the above 27 73 30

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 26 74 50
2024 Administration and operations 26 74 225
2024 Policy 13 87 50
2024 Project management 17 83 30
2024 Other services to the public 25 75 30
2024 None of the above 13 87 45
2022 Client contact centre 23 77 30
2022 Compliance, inspection and enforcement 13 87 15
2022 Communications or public affairs 10 90 10
2022 Access to information and privacy 29 71 10
2022 Security 8 92 15
2022 Administration and operations 23 77 135
2022 Human resources 18 82 10
2022 Financial management 20 80 10
2022 Information technology 12 88 20
2022 Policy 8 92 35
2022 Project management 15 85 25
2022 Other services to the public 30 70 20
2022 None of the above 14 86 30
2020 Client contact centre 22 78 30
2020 Administration and operations 21 79 145
2020 Other services to the public 39 61 25
2020 None of the above 16 84 35
2019 Client contact centre 24 76 30
2019 Administration and operations 26 74 145
2019 None of the above 17 83 30

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 11 89 50
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 0 100 20
2024 Administration and operations 7 93 225
2024 Policy 9 91 50
2024 Project management 17 83 30
2022 Client contact centre 3 97 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 8 92 10
2022 Security 18 82 15
2022 Administration and operations 9 91 135
2022 Human resources 33 67 10
2022 Financial management 30 70 10
2022 Information technology 9 91 20
2022 Policy 8 92 35
2022 Project management 19 81 25
2022 Other services to the public 20 80 20
2022 None of the above 6 94 30
2020 Administration and operations 6 94 145
2020 Human resources 0 100 10
2020 Financial management 0 100 10
2020 Policy 0 100 25
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 9 91 145
2019 Human resources 0 100 15
2019 Project management 0 100 25
2019 None of the above 0 100 30

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 18 82 50
2024 Compliance, inspection and enforcement 49 51 20
2024 Communications or public affairs 46 54 15
2024 Administration and operations 26 74 225
2024 Human resources 46 54 20
2024 Financial management 43 57 10
2024 Information technology 34 66 20
2024 Policy 15 85 50
2024 Project management 14 86 30
2024 Other services to the public 29 71 30
2024 None of the above 26 74 45
2022 Client contact centre 17 83 30
2022 Compliance, inspection and enforcement 22 78 15
2022 Communications or public affairs 45 55 10
2022 Access to information and privacy 0 100 10
2022 Security 15 85 15
2022 Administration and operations 27 73 135
2022 Human resources 8 92 10
2022 Financial management 9 91 10
2022 Information technology 18 82 20
2022 Policy 19 81 35
2022 Project management 15 85 25
2022 Other services to the public 20 80 20
2022 None of the above 20 80 30
2020 Administration and operations 22 78 145
2020 Human resources 48 52 10
2020 Policy 37 63 25
2020 Project management 39 61 30
2020 Other services to the public 31 69 25
2020 None of the above 21 79 35
2019 Administration and operations 28 72 145
2019 Human resources 35 65 15
2019 Information technology 33 67 15
2019 Policy 56 44 25
2019 Other services to the public 25 75 20
2019 None of the above 25 75 30

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 22 78 50
2024 Compliance, inspection and enforcement 36 64 20
2024 Administration and operations 29 71 225
2024 Human resources 22 78 20
2024 Financial management 41 59 10
2024 Information technology 34 66 20
2024 Policy 23 77 50
2024 Project management 15 85 30
2024 Other services to the public 37 63 30
2024 None of the above 22 78 45
2022 Client contact centre 21 79 30
2022 Compliance, inspection and enforcement 19 81 15
2022 Communications or public affairs 43 57 10
2022 Access to information and privacy 47 53 10
2022 Security 31 69 15
2022 Administration and operations 19 81 135
2022 Human resources 22 78 10
2022 Financial management 18 82 10
2022 Information technology 28 72 20
2022 Policy 22 78 35
2022 Project management 10 90 25
2022 Other services to the public 40 60 20
2022 None of the above 18 82 30
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 57 43 10
2020 Administration and operations 14 86 145
2020 Policy 23 77 25
2020 Project management 48 52 30
2020 Other services to the public 19 81 25
2020 None of the above 25 75 35
2019 Client contact centre 21 79 30
2019 Administration and operations 24 76 145
2019 Policy 19 81 25
2019 Project management 26 74 25
2019 None of the above 33 67 30

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Communications or public affairs 0 100 15
2024 Administration and operations 8 92 225
2024 Human resources 0 100 20
2024 Financial management 0 100 10
2024 Project management 0 100 30
2024 Other services to the public 17 83 30
2022 Client contact centre 10 90 30
2022 Compliance, inspection and enforcement 7 93 15
2022 Communications or public affairs 9 91 10
2022 Access to information and privacy 0 100 10
2022 Security 7 93 15
2022 Administration and operations 4 96 135
2022 Human resources 0 100 10
2022 Financial management 0 100 10
2022 Information technology 0 100 20
2022 Policy 0 100 35
2022 Project management 0 100 25
2022 Other services to the public 0 100 20
2022 None of the above 3 97 30
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 10
2020 Administration and operations 6 94 145
2020 Human resources 0 100 10
2020 Financial management 0 100 10
2020 Information management 0 100 15
2020 Information technology 0 100 15
2020 Policy 0 100 25
2020 Project management 0 100 30
2020 Other services to the public 0 100 25
2020 None of the above 0 100 35
2019 Administration and operations 4 96 145
2019 Human resources 0 100 15
2019 Information management 0 100 15
2019 Project management 0 100 25

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Administration and operations 5 95 225
2024 Financial management 0 100 10
2024 Information technology 0 100 20
2022 Client contact centre 7 93 30
2022 Compliance, inspection and enforcement 12 88 15
2022 Communications or public affairs 18 82 10
2022 Access to information and privacy 10 90 10
2022 Security 7 93 15
2022 Administration and operations 3 97 135
2022 Human resources 0 100 10
2022 Financial management 0 100 10
2022 Information technology 5 95 20
2022 Policy 3 97 35
2022 Project management 0 100 25
2022 Other services to the public 0 100 20
2022 None of the above 6 94 30
2020 Compliance, inspection and enforcement 0 100 10
2020 Human resources 0 100 10
2020 Financial management 0 100 10
2020 Information management 0 100 15
2020 Information technology 0 100 15
2020 Policy 0 100 25
2020 Project management 0 100 30
2020 Other services to the public 0 100 25
2020 None of the above 0 100 35
2019 Compliance, inspection and enforcement 0 100 10
2019 Human resources 0 100 15
2019 Information management 0 100 15
2019 Information technology 0 100 15
2019 Other services to the public 0 100 20
2019 None of the above 0 100 30

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 15 85 50
2024 Communications or public affairs 0 100 15
2024 Administration and operations 8 92 225
2024 Information technology 0 100 20
2022 Client contact centre 0 100 30
2022 Compliance, inspection and enforcement 16 84 15
2022 Communications or public affairs 17 83 10
2022 Access to information and privacy 11 89 10
2022 Security 9 91 15
2022 Administration and operations 6 94 135
2022 Human resources 23 77 10
2022 Financial management 9 91 10
2022 Information technology 5 95 20
2022 Policy 8 92 35
2022 Project management 6 94 25
2022 Other services to the public 4 96 20
2022 None of the above 6 94 30
2020 Administration and operations 8 92 145
2020 Financial management 0 100 10
2020 Information management 0 100 15
2020 Policy 19 81 25
2020 Project management 19 81 30
2020 None of the above 15 85 35
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 8 92 145
2019 Human resources 0 100 15
2019 Information management 0 100 15

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 22 78 50
2024 Administration and operations 19 81 225
2024 Policy 19 81 50
2024 Project management 18 82 30
2024 Other services to the public 14 86 30
2024 None of the above 14 86 45
2022 Client contact centre 32 68 30
2022 Compliance, inspection and enforcement 23 77 15
2022 Communications or public affairs 19 81 10
2022 Access to information and privacy 8 92 10
2022 Security 7 93 15
2022 Administration and operations 15 85 135
2022 Human resources 23 77 10
2022 Financial management 17 83 10
2022 Information technology 10 90 20
2022 Policy 19 81 35
2022 Project management 26 74 25
2022 Other services to the public 15 85 20
2022 None of the above 12 88 30
2020 Client contact centre 39 61 30
2020 Administration and operations 14 86 145
2020 Financial management 42 58 10
2020 Information technology 0 100 15
2020 Project management 48 52 30
2020 Other services to the public 18 82 25
2020 None of the above 26 74 35
2019 Client contact centre 21 79 30
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 21 79 145
2019 Human resources 0 100 15
2019 Information management 0 100 15
2019 Project management 23 77 25
2019 Other services to the public 34 66 20

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 0 100 50
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 0 100 20
2024 Communications or public affairs 0 100 15
2024 Financial management 0 100 10
2024 Information technology 0 100 20
2024 Project management 0 100 30
2022 Client contact centre 0 100 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 0 100 10
2022 Security 0 100 15
2022 Administration and operations 3 97 135
2022 Human resources 0 100 10
2022 Financial management 0 100 10
2022 Information technology 9 91 20
2022 Policy 0 100 35
2022 Project management 0 100 25
2022 Other services to the public 0 100 20
2022 None of the above 0 100 30
2020 Client contact centre 0 100 30
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 10
2020 Human resources 0 100 10
2020 Financial management 0 100 10
2020 Information management 0 100 15
2020 Policy 0 100 25
2020 Project management 0 100 30
2020 Other services to the public 0 100 25
2020 None of the above 0 100 35
2019 Client contact centre 0 100 30
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 0 100 145
2019 Human resources 0 100 15
2019 Information management 0 100 15
2019 Information technology 0 100 15
2019 Policy 0 100 25
2019 Other services to the public 0 100 20

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 25 75 50
2024 Communications or public affairs 36 64 15
2024 Administration and operations 25 75 225
2024 Human resources 26 74 20
2024 Policy 31 69 50
2024 Project management 21 79 30
2024 Other services to the public 31 69 30
2024 None of the above 26 74 45
2022 Client contact centre 34 66 30
2022 Compliance, inspection and enforcement 30 70 15
2022 Communications or public affairs 36 64 10
2022 Access to information and privacy 33 67 10
2022 Security 8 92 15
2022 Administration and operations 16 84 135
2022 Human resources 11 89 10
2022 Financial management 10 90 10
2022 Information technology 12 88 20
2022 Policy 13 87 35
2022 Project management 22 78 25
2022 Other services to the public 11 89 20
2022 None of the above 28 72 30
2020 Client contact centre 22 78 30
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 10
2020 Administration and operations 9 91 145
2020 Human resources 0 100 10
2020 Policy 30 70 25
2020 Project management 0 100 30
2020 Other services to the public 19 81 25
2020 None of the above 17 83 35
2019 Client contact centre 18 82 30
2019 Administration and operations 14 86 145
2019 Policy 23 77 25
2019 Project management 21 79 25

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 0 100 50
2024 Intelligence analysts 0 100 10
2024 Compliance, inspection and enforcement 0 100 20
2024 Communications or public affairs 0 100 15
2024 Administration and operations 0 100 225
2024 Human resources 0 100 20
2024 Financial management 0 100 10
2024 Information technology 0 100 20
2024 Policy 0 100 50
2024 Project management 0 100 30
2024 Other services to the public 0 100 30
2022 Client contact centre 0 100 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 0 100 10
2022 Security 0 100 15
2022 Administration and operations 0 100 135
2022 Human resources 0 100 10
2022 Financial management 0 100 10
2022 Information technology 0 100 20
2022 Policy 0 100 35
2022 Project management 0 100 25
2022 Other services to the public 0 100 20
2022 None of the above 0 100 30
2020 Client contact centre 0 100 30
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 10
2020 Administration and operations 0 100 145
2020 Human resources 0 100 10
2020 Financial management 0 100 10
2020 Information management 0 100 15
2020 Information technology 0 100 15
2020 Policy 0 100 25
2020 Project management 0 100 30
2020 Other services to the public 0 100 25
2020 None of the above 0 100 35
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 0 100 145
2019 Human resources 0 100 15
2019 Information management 0 100 15
2019 Information technology 0 100 15
2019 Policy 0 100 25
2019 Project management 0 100 25
2019 Other services to the public 0 100 20
2019 None of the above 0 100 30

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 35 65 50
2024 Compliance, inspection and enforcement 35 65 20
2024 Administration and operations 26 74 230
2024 Human resources 38 62 20
2024 Financial management 49 51 10
2024 Policy 32 68 55
2024 Project management 27 73 30
2024 Other services to the public 23 77 30
2024 None of the above 27 73 45
2022 Client contact centre 41 59 30
2022 Compliance, inspection and enforcement 36 64 15
2022 Communications or public affairs 35 65 10
2022 Access to information and privacy 33 67 10
2022 Security 38 62 15
2022 Administration and operations 25 75 135
2022 Human resources 43 57 10
2022 Financial management 48 52 10
2022 Information technology 30 70 20
2022 Policy 33 67 35
2022 Project management 29 71 25
2022 Other services to the public 23 77 20
2022 None of the above 21 79 30
2020 Client contact centre 24 76 30
2020 Administration and operations 21 79 145
2020 Information management 44 56 15
2020 Policy 26 74 25
2020 Project management 22 78 30
2020 Other services to the public 34 66 25
2020 None of the above 26 74 35
2019 Client contact centre 34 66 30
2019 Administration and operations 28 72 140
2019 Information technology 33 67 15
2019 Policy 34 66 25
2019 Project management 29 71 25
2019 Other services to the public 25 75 20
2019 None of the above 38 62 30

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 13 87 50
2024 Administration and operations 8 92 230
2024 Policy 14 86 55
2024 None of the above 17 83 45
2022 Client contact centre 13 87 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 8 92 10
2022 Access to information and privacy 26 74 10
2022 Security 14 86 15
2022 Administration and operations 12 88 135
2022 Human resources 10 90 10
2022 Financial management 20 80 10
2022 Information technology 10 90 20
2022 Policy 18 82 35
2022 Project management 8 92 25
2022 Other services to the public 10 90 20
2022 None of the above 12 88 30
2020 Administration and operations 7 93 145
2020 Financial management 0 100 10
2020 Information technology 0 100 15
2020 Policy 18 82 25
2020 Project management 16 84 30
2020 None of the above 21 79 35
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 14 86 140
2019 Project management 22 78 25
2019 None of the above 0 100 30

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 0 100 15
2024 Administration and operations 4 96 230
2024 Information technology 0 100 20
2024 Other services to the public 0 100 30
2022 Client contact centre 0 100 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 0 100 10
2022 Security 0 100 15
2022 Administration and operations 3 97 135
2022 Human resources 0 100 10
2022 Financial management 10 90 10
2022 Information technology 13 87 20
2022 Policy 3 97 35
2022 Project management 6 94 25
2022 Other services to the public 0 100 20
2022 None of the above 3 97 30
2020 Communications or public affairs 0 100 10
2020 Human resources 0 100 10
2020 Financial management 0 100 10
2020 Project management 0 100 30
2020 Other services to the public 0 100 25
2019 Client contact centre 0 100 30
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 4 96 140
2019 Human resources 0 100 15
2019 Information management 0 100 15
2019 Information technology 0 100 15
2019 None of the above 0 100 30

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 18 82 50
2024 Intelligence analysts 0 100 10
2024 Administration and operations 17 83 230
2024 Policy 12 88 55
2024 Other services to the public 20 80 30
2024 None of the above 12 88 45
2022 Client contact centre 14 86 30
2022 Compliance, inspection and enforcement 7 93 15
2022 Communications or public affairs 10 90 10
2022 Access to information and privacy 8 92 10
2022 Security 8 92 15
2022 Administration and operations 18 82 135
2022 Human resources 0 100 10
2022 Financial management 10 90 10
2022 Information technology 17 83 20
2022 Policy 16 84 35
2022 Project management 14 86 25
2022 Other services to the public 24 76 20
2022 None of the above 17 83 30
2020 Compliance, inspection and enforcement 51 49 10
2020 Communications or public affairs 0 100 10
2020 Administration and operations 12 88 145
2020 Policy 0 100 25
2020 Other services to the public 24 76 25
2020 None of the above 18 82 35
2019 Client contact centre 17 83 30
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 13 87 140
2019 None of the above 17 83 30

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Intelligence analysts 0 100 10
2022 Client contact centre 11 89 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 0 100 10
2022 Security 0 100 15
2022 Administration and operations 4 96 135
2022 Human resources 10 90 10
2022 Financial management 10 90 10
2022 Information technology 5 95 20
2022 Policy 0 100 35
2022 Project management 7 93 25
2022 Other services to the public 0 100 20
2022 None of the above 4 96 30
2020 Client contact centre 0 100 30
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 10
2020 Financial management 0 100 10
2020 Information management 0 100 15
2020 Other services to the public 0 100 25
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 5 95 140
2019 Human resources 0 100 15
2019 Policy 20 80 25
2019 Project management 0 100 25

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Compliance, inspection and enforcement 0 100 20
2024 Administration and operations 6 94 230
2024 Information technology 0 100 20
2024 Other services to the public 0 100 30
2022 Client contact centre 3 97 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 0 100 10
2022 Security 0 100 15
2022 Administration and operations 6 94 135
2022 Human resources 10 90 10
2022 Financial management 10 90 10
2022 Information technology 6 94 20
2022 Policy 3 97 35
2022 Project management 8 92 25
2022 Other services to the public 5 95 20
2022 None of the above 11 89 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 3 97 145
2020 Human resources 0 100 10
2020 Financial management 0 100 10
2020 Information technology 0 100 15
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 5 95 140
2019 Human resources 0 100 15
2019 Information technology 0 100 15
2019 Other services to the public 0 100 20

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Administration and operations 9 91 230
2024 Information technology 0 100 20
2024 Policy 14 86 55
2022 Client contact centre 9 91 30
2022 Compliance, inspection and enforcement 12 88 15
2022 Communications or public affairs 8 92 10
2022 Access to information and privacy 0 100 10
2022 Security 0 100 15
2022 Administration and operations 3 97 135
2022 Human resources 0 100 10
2022 Financial management 0 100 10
2022 Information technology 5 95 20
2022 Policy 3 97 35
2022 Project management 0 100 25
2022 Other services to the public 5 95 20
2022 None of the above 9 91 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 10 90 145
2020 Other services to the public 0 100 25
2020 None of the above 25 75 35
2019 Administration and operations 10 90 140
2019 Information technology 0 100 15

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 0 100 15
2024 Administration and operations 8 92 230
2024 Financial management 0 100 10
2024 Policy 11 89 55
2024 None of the above 13 87 45
2022 Client contact centre 10 90 30
2022 Compliance, inspection and enforcement 6 94 15
2022 Communications or public affairs 20 80 10
2022 Access to information and privacy 18 82 10
2022 Security 15 85 15
2022 Administration and operations 7 93 135
2022 Human resources 0 100 10
2022 Financial management 9 91 10
2022 Information technology 4 96 20
2022 Policy 5 95 35
2022 Project management 16 84 25
2022 Other services to the public 5 95 20
2022 None of the above 9 91 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 9 91 145
2020 Information management 0 100 15
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 6 94 140
2019 Information technology 0 100 15

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 48 52 50
2024 Intelligence analysts 52 48 10
2024 Compliance, inspection and enforcement 42 58 20
2024 Communications or public affairs 55 45 15
2024 Administration and operations 53 47 230
2024 Human resources 55 45 20
2024 Financial management 43 57 10
2024 Information technology 73 27 20
2024 Policy 49 51 55
2024 Project management 60 40 30
2024 Other services to the public 53 47 30
2024 None of the above 58 42 45
2022 Client contact centre 42 58 30
2022 Compliance, inspection and enforcement 58 42 15
2022 Communications or public affairs 56 44 10
2022 Access to information and privacy 39 61 10
2022 Security 54 46 15
2022 Administration and operations 54 46 135
2022 Human resources 57 43 10
2022 Financial management 52 48 10
2022 Information technology 51 49 20
2022 Policy 59 41 35
2022 Project management 55 45 25
2022 Other services to the public 52 48 20
2022 None of the above 54 46 30
2020 Client contact centre 47 53 30
2020 Administration and operations 55 45 145
2020 Financial management 50 50 10
2020 Information management 49 51 15
2020 Information technology 53 47 15
2020 Policy 45 55 25
2020 Project management 64 36 30
2020 Other services to the public 46 54 25
2020 None of the above 49 51 35
2019 Client contact centre 56 44 30
2019 Administration and operations 52 48 140
2019 Human resources 58 42 15
2019 Information management 54 46 15
2019 Information technology 54 46 15
2019 Policy 34 66 25
2019 Project management 52 48 25
2019 Other services to the public 51 49 20
2019 None of the above 38 62 30

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Communications or public affairs 0 100 10
2024 Administration and operations 4 96 215
2024 Human resources 0 100 20
2022 Client contact centre 21 79 30
2022 Compliance, inspection and enforcement 12 88 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 0 100 10
2022 Security 6 94 15
2022 Administration and operations 4 96 130
2022 Financial management 0 100 10
2022 Information technology 9 91 20
2022 Policy 3 97 35
2022 Project management 0 100 25
2022 Other services to the public 9 91 20
2022 None of the above 0 100 30
2020 Administration and operations 6 94 140
2020 Human resources 0 100 10
2020 Financial management 0 100 10
2020 Information technology 0 100 15
2019 Administration and operations 7 93 130
2019 Other services to the public 0 100 20

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 15 85 45
2024 Administration and operations 13 87 215
2024 Information technology 25 75 20
2024 Policy 11 89 50
2024 Project management 17 83 30
2024 None of the above 19 81 45
2022 Client contact centre 10 90 30
2022 Compliance, inspection and enforcement 12 88 15
2022 Communications or public affairs 19 81 10
2022 Access to information and privacy 17 83 10
2022 Security 32 68 15
2022 Administration and operations 15 85 130
2022 Financial management 10 90 10
2022 Information technology 20 80 20
2022 Policy 25 75 35
2022 Project management 12 88 25
2022 Other services to the public 13 87 20
2022 None of the above 9 91 30
2020 Administration and operations 19 81 140
2020 Information technology 0 100 15
2019 Administration and operations 13 87 130

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Compliance, inspection and enforcement 0 100 20
2024 Communications or public affairs 0 100 10
2024 Administration and operations 4 96 215
2024 Financial management 0 100 10
2024 Information technology 0 100 20
2024 Other services to the public 0 100 30
2024 None of the above 0 100 45
2022 Client contact centre 6 94 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 0 100 10
2022 Security 7 93 15
2022 Administration and operations 5 95 130
2022 Financial management 10 90 10
2022 Information technology 10 90 20
2022 Policy 2 98 35
2022 Project management 0 100 25
2022 Other services to the public 0 100 20
2022 None of the above 7 93 30
2020 Communications or public affairs 0 100 10
2020 Human resources 0 100 10
2020 Financial management 0 100 10
2019 Administration and operations 6 94 130
2019 Information technology 0 100 15
2019 Other services to the public 0 100 20

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 0 100 45
2024 Compliance, inspection and enforcement 0 100 20
2024 Financial management 0 100 10
2024 Information technology 0 100 20
2024 Other services to the public 0 100 30
2024 None of the above 0 100 45
2022 Client contact centre 9 91 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 0 100 10
2022 Security 0 100 15
2022 Administration and operations 1 99 130
2022 Financial management 11 89 10
2022 Information technology 5 95 20
2022 Policy 5 95 35
2022 Project management 4 96 25
2022 Other services to the public 0 100 20
2022 None of the above 3 97 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 4 96 140
2020 Human resources 0 100 10
2020 Financial management 0 100 10
2020 Information technology 0 100 15
2019 Human resources 0 100 10
2019 Information technology 0 100 15
2019 Other services to the public 0 100 20

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 0 100 45
2024 Administration and operations 3 97 215
2024 Information technology 0 100 20
2024 Other services to the public 0 100 30
2022 Client contact centre 4 96 30
2022 Compliance, inspection and enforcement 12 88 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 0 100 10
2022 Security 0 100 15
2022 Administration and operations 5 95 130
2022 Financial management 11 89 10
2022 Information technology 5 95 20
2022 Policy 0 100 35
2022 Project management 4 96 25
2022 Other services to the public 0 100 20
2022 None of the above 7 93 30
2020 Communications or public affairs 0 100 10
2020 Financial management 0 100 10
2020 Information technology 0 100 15
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 4 96 130
2019 Information technology 0 100 15

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Compliance, inspection and enforcement 0 100 20
2024 Communications or public affairs 0 100 10
2024 Administration and operations 8 92 215
2024 Financial management 0 100 10
2024 Information technology 0 100 20
2024 Project management 0 100 30
2022 Client contact centre 15 85 30
2022 Compliance, inspection and enforcement 7 93 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 0 100 10
2022 Security 15 85 15
2022 Administration and operations 6 94 130
2022 Financial management 11 89 10
2022 Information technology 4 96 20
2022 Policy 3 97 35
2022 Project management 0 100 25
2022 Other services to the public 0 100 20
2022 None of the above 0 100 30
2020 Communications or public affairs 0 100 10
2020 Administration and operations 6 94 140
2020 Financial management 0 100 10
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 6 94 130
2019 Human resources 0 100 10

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Administration and operations 7 93 215
2024 Human resources 0 100 20
2024 Policy 17 83 50
2022 Client contact centre 3 97 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 8 92 10
2022 Access to information and privacy 9 91 10
2022 Security 6 94 15
2022 Administration and operations 12 88 130
2022 Financial management 0 100 10
2022 Information technology 9 91 20
2022 Policy 13 87 35
2022 Project management 7 93 25
2022 Other services to the public 5 95 20
2022 None of the above 6 94 30
2020 Administration and operations 8 92 140
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 11 89 130
2019 Human resources 0 100 10

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 20 80 45
2024 Compliance, inspection and enforcement 25 75 20
2024 Administration and operations 12 88 215
2024 Policy 22 78 50
2024 None of the above 10 90 45
2022 Client contact centre 6 94 30
2022 Compliance, inspection and enforcement 18 82 15
2022 Communications or public affairs 18 82 10
2022 Access to information and privacy 17 83 10
2022 Security 14 86 15
2022 Administration and operations 13 87 130
2022 Financial management 11 89 10
2022 Information technology 15 85 20
2022 Policy 19 81 35
2022 Project management 8 92 25
2022 Other services to the public 22 78 20
2022 None of the above 13 87 30
2020 Administration and operations 21 79 140
2019 Administration and operations 18 82 130
2019 Information technology 33 67 15

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 16 84 45
2024 Administration and operations 11 89 215
2024 Financial management 0 100 10
2024 Policy 10 90 50
2022 Client contact centre 13 87 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 9 91 10
2022 Access to information and privacy 17 83 10
2022 Security 0 100 15
2022 Administration and operations 15 85 130
2022 Financial management 11 89 10
2022 Information technology 5 95 20
2022 Policy 12 88 35
2022 Project management 15 85 25
2022 Other services to the public 22 78 20
2022 None of the above 10 90 30
2020 Administration and operations 8 92 140
2020 Human resources 55 45 10
2020 Information technology 0 100 15
2019 Administration and operations 12 88 130

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 20 80 45
2024 Compliance, inspection and enforcement 42 58 20
2024 Communications or public affairs 42 58 10
2024 Administration and operations 27 73 215
2024 Human resources 29 71 20
2024 Information technology 27 73 20
2024 Policy 37 63 50
2024 Project management 26 74 30
2024 Other services to the public 24 76 30
2024 None of the above 25 75 45
2022 Client contact centre 20 80 30
2022 Compliance, inspection and enforcement 20 80 15
2022 Communications or public affairs 38 62 10
2022 Access to information and privacy 36 64 10
2022 Security 15 85 15
2022 Administration and operations 27 73 130
2022 Financial management 22 78 10
2022 Information technology 19 81 20
2022 Policy 34 66 35
2022 Project management 19 81 25
2022 Other services to the public 37 63 20
2022 None of the above 20 80 30
2020 Administration and operations 21 79 140
2020 Human resources 46 54 10
2020 Information technology 46 54 15
2019 Administration and operations 25 75 130
2019 Information technology 40 60 15
2019 Other services to the public 27 73 20

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Administration and operations 5 95 215
2022 Client contact centre 10 90 30
2022 Compliance, inspection and enforcement 7 93 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 0 100 10
2022 Security 7 93 15
2022 Administration and operations 9 91 130
2022 Financial management 11 89 10
2022 Information technology 22 78 20
2022 Policy 6 94 35
2022 Project management 0 100 25
2022 Other services to the public 12 88 20
2022 None of the above 3 97 30
2020 Administration and operations 4 96 140
2019 Administration and operations 9 91 130

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 38 62 45
2024 Compliance, inspection and enforcement 56 44 20
2024 Communications or public affairs 52 48 10
2024 Administration and operations 42 58 215
2024 Human resources 39 61 20
2024 Financial management 48 52 10
2024 Information technology 55 45 20
2024 Policy 49 51 50
2024 Project management 40 60 30
2024 Other services to the public 38 62 30
2024 None of the above 60 40 45
2022 Client contact centre 22 78 30
2022 Compliance, inspection and enforcement 51 49 15
2022 Communications or public affairs 46 54 10
2022 Access to information and privacy 62 38 10
2022 Security 41 59 15
2022 Administration and operations 47 53 130
2022 Financial management 41 59 10
2022 Information technology 57 43 20
2022 Policy 63 37 35
2022 Project management 42 58 25
2022 Other services to the public 69 31 20
2022 None of the above 48 52 30
2020 Administration and operations 47 53 140
2020 Human resources 54 46 10
2020 Financial management 58 42 10
2020 Information technology 53 47 15
2019 Administration and operations 49 51 130
2019 Other services to the public 43 57 20

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Communications or public affairs 0 100 10
2024 Human resources 0 100 20
2024 Financial management 0 100 10
2024 Policy 0 100 50
2024 Project management 0 100 30
2024 None of the above 0 100 45
2022 Client contact centre 3 97 30
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 0 100 10
2022 Access to information and privacy 0 100 10
2022 Security 0 100 15
2022 Administration and operations 1 99 130
2022 Financial management 0 100 10
2022 Information technology 0 100 20
2022 Policy 3 97 35
2022 Project management 4 96 25
2022 Other services to the public 0 100 20
2022 None of the above 3 97 30
2020 Communications or public affairs 0 100 10
2020 Information technology 0 100 15
2019 Compliance, inspection and enforcement 0 100 10
2019 Human resources 0 100 10
2019 Information technology 0 100 15

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 59 41 45
2024 Compliance, inspection and enforcement 76 24 20
2024 Communications or public affairs 93 7 10
2024 Administration and operations 63 37 215
2024 Human resources 73 27 20
2024 Financial management 72 28 10
2024 Information technology 67 33 20
2024 Policy 63 37 50
2024 Project management 66 34 30
2024 Other services to the public 61 39 30
2024 None of the above 68 32 45
2022 Client contact centre 57 43 30
2022 Compliance, inspection and enforcement 59 41 15
2022 Communications or public affairs 55 45 10
2022 Access to information and privacy 74 26 10
2022 Security 70 30 15
2022 Administration and operations 63 37 130
2022 Financial management 49 51 10
2022 Information technology 72 28 20
2022 Policy 67 33 35
2022 Project management 48 52 25
2022 Other services to the public 64 36 20
2022 None of the above 58 42 30
2020 Communications or public affairs 50 50 10
2020 Administration and operations 65 35 140
2020 Financial management 58 42 10
2020 Information technology 61 39 15
2019 Compliance, inspection and enforcement 51 49 10
2019 Administration and operations 57 43 130
2019 Human resources 59 41 10
2019 Information technology 59 41 15
2019 Other services to the public 63 37 20

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Compliance, inspection and enforcement 0 100 20
2024 Communications or public affairs 0 100 10
2024 Administration and operations 5 95 215
2024 Financial management 0 100 10
2024 Policy 0 100 50
2024 Other services to the public 15 85 30

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Administration and operations 17 83 215
2024 Policy 15 85 50
2024 Project management 20 80 30
2024 Other services to the public 17 83 30
2024 None of the above 17 83 45
2022 Client contact centre 15 85 30
2022 Compliance, inspection and enforcement 29 71 15
2022 Communications or public affairs 28 72 10
2022 Access to information and privacy 8 92 10
2022 Security 22 78 15
2022 Administration and operations 9 91 130
2022 Financial management 18 82 10
2022 Information technology 0 100 20
2022 Policy 8 92 35
2022 Project management 17 83 25
2022 Other services to the public 16 84 20
2022 None of the above 12 88 30
2020 Administration and operations 8 92 140
2019 Compliance, inspection and enforcement 0 100 10
2019 Administration and operations 10 90 130
2019 Human resources 0 100 10
2019 Information technology 0 100 15

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 22 14 16 3 4 30 11 61 13 705
2024 Intelligence analysts 11 13 30 4 9 30 3 36 19 70
2024 Compliance, inspection and enforcement 6 18 21 19 6 24 4 35 35 105
2024 Communications or public affairs 9 13 11 6 4 46 11 51 23 145
2024 Access to information and privacy 26 11 14 2 3 36 8 66 10 115
2024 Security 16 18 20 4 3 32 8 57 11 85
2024 Administration and operations 18 16 19 5 5 31 7 53 17 2050
2024 Human resources 13 16 15 3 4 39 9 56 15 310
2024 Financial management 13 11 14 3 3 43 14 54 14 155
2024 Real property 0 0 47 0 7 39 8 0 13 10
2024 Information management 24 14 15 2 1 36 8 68 6 125
2024 Information technology 15 14 18 2 3 38 10 57 9 295
2024 Evaluation 14 14 16 2 5 23 26 55 13 35
2024 Data sciences 20 10 16 0 4 45 5 61 8 90
2024 Policy 5 9 17 5 6 49 9 35 26 525
2024 Project management 11 11 18 5 7 39 10 41 23 285
2024 Other services to the public 21 14 17 3 4 34 7 60 12 370
2024 None of the above 19 13 18 3 5 32 9 56 13 510
2022 Client contact centre 21 16 16 4 2 33 8 63 9 415
2022 Federal regulators 22 22 8 8 0 25 14 73 14 20
2022 Compliance, inspection and enforcement 13 20 15 4 6 36 7 57 17 120
2022 Communications or public affairs 14 15 12 4 2 48 4 62 14 120
2022 Access to information and privacy 30 9 9 4 3 36 8 70 13 105
2022 Security 28 20 9 5 4 28 6 72 13 80
2022 Science and technology 0 35 8 6 0 35 16 71 12 15
2022 Administration and operations 20 17 16 4 3 33 7 62 12 1845
2022 Human resources 24 19 10 3 1 34 9 75 7 270
2022 Financial management 19 13 10 2 2 44 11 71 8 175
2022 Information management 20 17 11 3 5 33 11 65 14 115
2022 Information technology 18 17 12 4 3 35 11 66 12 260
2022 Evaluation 20 17 18 5 0 28 12 62 9 55
2022 Data sciences 22 20 16 4 4 28 6 63 12 70
2022 Policy 10 15 13 4 4 47 8 54 19 420
2022 Project management 16 9 18 6 4 38 9 48 19 290
2022 Other services to the public 20 14 20 4 3 31 9 56 11 310
2022 None of the above 23 13 16 3 4 32 9 61 12 405
2020 Client contact centre 27 18 13 2 3 30 6 72 8 510
2020 Health care practitioners 10 21 18 0 5 40 5 57 10 20
2020 Federal regulators 21 10 30 10 9 9 10 38 24 20
2020 Compliance, inspection and enforcement 19 18 11 6 8 30 9 60 22 80
2020 Communications or public affairs 19 15 18 6 3 33 6 56 15 130
2020 Access to information and privacy 39 11 16 1 0 26 7 75 1 120
2020 Security 18 19 33 1 3 20 5 50 6 75
2020 Science and technology 19 28 14 13 0 19 7 64 17 15
2020 Legal services 12 13 24 0 0 48 3 50 0 40
2020 Administration and operations 23 18 18 4 4 29 5 61 11 1925
2020 Human resources 23 19 15 1 2 33 7 70 5 295
2020 Financial management 25 15 8 2 2 40 8 76 8 170
2020 Procurement 24 24 13 0 0 36 4 79 0 25
2020 Material management 31 28 23 0 0 14 4 72 0 20
2020 Information management 34 16 14 1 4 26 5 73 7 130
2020 Information technology 26 14 22 1 2 28 7 61 5 270
2020 Internal audit 13 26 13 0 0 37 11 75 0 25
2020 Evaluation 17 12 10 7 7 45 2 55 27 40
2020 Data sciences 27 15 14 6 3 26 9 65 14 85
2020 Policy 13 13 14 3 3 48 7 57 12 405
2020 Project management 21 10 20 5 3 33 8 53 13 310
2020 Other services to the public 25 14 17 4 5 28 7 60 14 300
2020 None of the above 23 17 17 4 4 30 7 63 11 485
2019 Client contact centre 24 14 20 2 2 28 10 61 7 455
2019 Health care practitioners 28 12 8 0 0 42 11 83 0 25
2019 Federal regulators 29 11 36 0 0 21 4 53 0 25
2019 Compliance, inspection and enforcement 16 11 27 4 3 33 5 44 12 95
2019 Communications or public affairs 23 13 22 1 1 35 7 60 3 120
2019 Access to information and privacy 37 12 10 3 2 26 10 76 8 120
2019 Security 16 18 27 5 3 23 8 49 12 75
2019 Science and technology 26 13 18 5 0 32 5 62 9 15
2019 Legal services 14 16 33 0 0 33 4 48 0 30
2019 Administration and operations 22 15 19 4 4 28 8 58 12 1755
2019 Human resources 23 18 21 2 1 28 7 64 4 255
2019 Financial management 21 18 16 1 3 30 12 66 7 180
2019 Procurement 22 11 40 0 0 26 0 45 0 20
2019 Material management 47 9 27 0 6 6 6 63 7 20
2019 Information management 21 14 21 2 3 33 7 57 9 140
2019 Information technology 26 13 19 4 1 30 7 62 9 270
2019 Internal audit 27 16 16 0 0 38 4 73 0 25
2019 Evaluation 14 8 19 0 13 34 12 40 24 50
2019 Data sciences 21 20 13 7 3 28 8 64 16 80
2019 Policy 13 13 17 5 2 40 9 52 14 420
2019 Project management 19 12 21 4 2 32 9 53 11 300
2019 Other services to the public 29 13 17 3 5 25 8 62 13 305
2019 None of the above 24 14 19 3 4 26 10 60 10 510

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 34 30 12 4 4 13 3 76 10 705
2024 Intelligence analysts 21 30 14 4 13 17 0 62 21 70
2024 Federal regulators 31 19 37 0 7 6 0 53 7 15
2024 Compliance, inspection and enforcement 16 30 16 13 7 16 2 56 25 105
2024 Communications or public affairs 19 40 14 3 4 17 2 73 9 145
2024 Access to information and privacy 40 25 11 3 3 16 2 79 8 115
2024 Security 24 33 16 4 4 18 1 71 9 85
2024 Legal services 22 29 24 5 0 18 3 64 6 45
2024 Administration and operations 29 31 17 5 5 11 2 69 11 2050
2024 Human resources 29 34 17 4 4 11 1 72 9 310
2024 Financial management 23 35 12 4 4 16 5 75 10 155
2024 Information management 40 30 10 1 1 17 1 84 3 125
2024 Information technology 29 30 14 4 2 18 2 74 9 295
2024 Internal audit 43 30 15 0 0 12 0 83 0 20
2024 Evaluation 22 31 17 2 7 15 7 67 12 35
2024 Data sciences 30 24 16 4 4 23 0 70 10 90
2024 Policy 15 31 18 7 5 20 4 60 17 525
2024 Project management 26 23 19 7 7 16 2 60 17 285
2024 Other services to the public 34 24 17 5 3 16 1 70 10 370
2024 None of the above 33 22 18 5 4 15 2 67 10 510
2022 Client contact centre 35 32 11 4 2 13 4 80 7 415
2022 Federal regulators 35 22 16 0 0 17 10 78 0 20
2022 Compliance, inspection and enforcement 34 27 17 5 5 9 1 69 12 120
2022 Communications or public affairs 23 40 7 7 2 19 2 80 11 120
2022 Access to information and privacy 50 15 12 3 4 15 2 78 8 105
2022 Security 43 25 8 7 4 11 3 79 12 80
2022 Legal services 33 40 9 3 3 12 0 83 7 30
2022 Administration and operations 36 30 14 4 3 11 1 76 8 1845
2022 Human resources 44 31 9 4 1 9 2 85 5 270
2022 Financial management 39 33 11 2 2 11 3 83 5 175
2022 Material management 38 25 6 16 0 16 0 75 19 15
2022 Information management 40 24 16 2 4 13 1 74 8 115
2022 Information technology 37 30 11 5 2 14 1 79 8 260
2022 Internal audit 36 32 16 8 0 8 0 74 9 20
2022 Evaluation 39 26 11 5 0 15 4 80 6 55
2022 Data sciences 35 36 12 3 2 11 1 81 6 70
2022 Policy 25 39 12 5 3 15 1 75 10 420
2022 Project management 31 29 12 5 5 16 2 74 11 295
2022 Other services to the public 36 25 19 3 3 13 2 71 7 310
2022 None of the above 40 22 13 4 5 12 5 74 10 405
2020 Client contact centre 41 31 12 2 3 11 1 81 6 510
2020 Health care practitioners 36 49 5 0 5 0 5 89 6 20
2020 Federal regulators 26 29 35 5 4 0 0 55 10 20
2020 Compliance, inspection and enforcement 27 32 11 7 6 17 0 70 16 80
2020 Communications or public affairs 34 32 13 6 2 12 1 76 10 130
2020 Access to information and privacy 51 24 15 1 0 7 2 82 1 120
2020 Security 33 28 28 4 3 5 0 64 7 75
2020 Science and technology 35 27 19 7 0 13 0 70 8 15
2020 Legal services 23 39 20 5 0 14 0 72 5 40
2020 Administration and operations 37 29 16 4 3 9 1 74 8 1925
2020 Human resources 44 34 11 1 1 8 1 85 3 295
2020 Financial management 44 30 7 3 2 14 1 86 6 170
2020 Procurement 36 40 8 0 0 12 4 91 0 25
2020 Material management 46 36 9 0 0 9 0 90 0 20
2020 Information management 47 19 14 3 3 12 2 77 7 130
2020 Information technology 38 25 20 2 1 11 2 73 4 270
2020 Internal audit 61 26 13 0 0 0 0 87 0 25
2020 Evaluation 44 22 15 7 5 7 0 71 13 40
2020 Data sciences 44 21 14 3 3 12 2 76 8 90
2020 Policy 31 35 14 3 2 12 1 77 6 405
2020 Project management 36 26 15 5 3 14 1 73 9 315
2020 Other services to the public 42 25 15 4 4 10 1 75 9 300
2020 None of the above 39 24 18 5 2 10 1 72 8 485
2019 Client contact centre 38 23 16 4 2 14 2 74 7 455
2019 Health care practitioners 51 20 16 0 0 14 0 82 0 25
2019 Federal regulators 40 26 27 0 0 7 0 71 0 25
2019 Compliance, inspection and enforcement 36 26 21 3 3 10 1 69 7 95
2019 Communications or public affairs 46 23 19 2 0 10 1 77 2 120
2019 Access to information and privacy 51 20 14 2 2 12 0 80 4 125
2019 Security 31 28 25 3 3 10 1 66 6 75
2019 Science and technology 44 26 12 5 0 13 0 80 6 15
2019 Legal services 30 24 29 0 0 18 0 65 0 30
2019 Administration and operations 39 25 15 4 3 12 1 74 8 1755
2019 Human resources 37 31 18 2 0 12 0 77 2 255
2019 Financial management 38 29 12 2 3 15 2 80 5 180
2019 Procurement 33 20 27 9 0 11 0 60 10 20
2019 Material management 47 15 21 12 0 0 6 65 13 20
2019 Information management 38 25 13 2 2 17 1 78 6 140
2019 Information technology 39 22 19 3 2 14 2 72 5 270
2019 Internal audit 54 23 11 0 0 12 0 87 0 25
2019 Evaluation 38 12 16 4 11 13 6 61 19 50
2019 Data sciences 43 26 9 7 2 11 3 79 11 80
2019 Policy 34 28 16 4 2 14 1 74 7 420
2019 Project management 35 22 21 4 2 14 2 67 8 300
2019 Other services to the public 41 22 13 4 4 13 2 74 10 305
2019 None of the above 36 23 20 3 4 12 2 69 8 510

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 25 75 710
2024 Health care practitioners 18 82 15
2024 Intelligence analysts 35 65 70
2024 Federal regulators 21 79 15
2024 Compliance, inspection and enforcement 25 75 105
2024 Communications or public affairs 26 74 145
2024 Access to information and privacy 18 82 115
2024 Security 16 84 85
2024 Science and technology 15 85 15
2024 Legal services 19 81 45
2024 Administration and operations 18 82 2050
2024 Human resources 23 77 310
2024 Financial management 11 89 155
2024 Procurement 6 94 15
2024 Real property 56 44 10
2024 Material management 12 88 10
2024 Information management 15 85 125
2024 Information technology 13 87 295
2024 Internal audit 15 85 20
2024 Evaluation 8 92 35
2024 Data sciences 10 90 90
2024 Policy 21 79 525
2024 Project management 22 78 280
2024 Other services to the public 18 82 370
2024 None of the above 18 82 515
2022 Client contact centre 15 85 415
2022 Health care practitioners 18 82 10
2022 Federal regulators 12 88 20
2022 Compliance, inspection and enforcement 20 80 120
2022 Communications or public affairs 13 87 120
2022 Access to information and privacy 16 84 105
2022 Security 14 86 80
2022 Science and technology 22 78 15
2022 Legal services 12 88 30
2022 Administration and operations 12 88 1845
2022 Human resources 8 92 270
2022 Financial management 5 95 175
2022 Procurement 0 100 10
2022 Material management 13 87 15
2022 Information management 9 91 115
2022 Information technology 7 93 260
2022 Internal audit 0 100 20
2022 Evaluation 13 87 55
2022 Data sciences 10 90 70
2022 Policy 9 91 420
2022 Project management 11 89 290
2022 Other services to the public 11 89 310
2022 None of the above 11 89 405
2020 Client contact centre 14 86 510
2020 Health care practitioners 6 94 20
2020 Federal regulators 10 90 20
2020 Compliance, inspection and enforcement 15 85 80
2020 Communications or public affairs 11 89 130
2020 Access to information and privacy 14 86 120
2020 Security 14 86 75
2020 Science and technology 20 80 15
2020 Legal services 14 86 40
2020 Administration and operations 13 87 1920
2020 Human resources 10 90 295
2020 Financial management 12 88 170
2020 Procurement 8 92 25
2020 Material management 14 86 20
2020 Information management 17 83 125
2020 Information technology 9 91 270
2020 Internal audit 5 95 25
2020 Evaluation 5 95 40
2020 Data sciences 10 90 90
2020 Policy 9 91 405
2020 Project management 12 88 305
2020 Other services to the public 13 87 295
2020 None of the above 13 87 480
2019 Client contact centre 19 81 450
2019 Health care practitioners 12 88 25
2019 Federal regulators 18 82 25
2019 Compliance, inspection and enforcement 21 79 95
2019 Communications or public affairs 23 77 120
2019 Access to information and privacy 19 81 125
2019 Security 20 80 75
2019 Science and technology 13 87 15
2019 Legal services 15 85 30
2019 Administration and operations 15 85 1760
2019 Human resources 10 90 255
2019 Financial management 9 91 180
2019 Procurement 10 90 20
2019 Material management 21 79 20
2019 Information management 17 83 135
2019 Information technology 13 87 270
2019 Internal audit 5 95 25
2019 Evaluation 20 80 50
2019 Data sciences 16 84 80
2019 Policy 12 88 420
2019 Project management 20 80 300
2019 Other services to the public 17 83 305
2019 None of the above 15 85 510

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 47 53 185
2024 Intelligence analysts 35 65 25
2024 Compliance, inspection and enforcement 80 20 25
2024 Communications or public affairs 58 42 40
2024 Access to information and privacy 57 43 25
2024 Security 54 46 10
2024 Administration and operations 57 43 385
2024 Human resources 68 32 80
2024 Financial management 38 62 20
2024 Information management 58 42 20
2024 Information technology 72 28 40
2024 Data sciences 92 8 10
2024 Policy 57 43 115
2024 Project management 54 46 65
2024 Other services to the public 56 44 65
2024 None of the above 60 40 100
2022 Client contact centre 51 49 65
2022 Compliance, inspection and enforcement 57 43 25
2022 Communications or public affairs 54 46 15
2022 Access to information and privacy 32 68 15
2022 Security 50 50 10
2022 Administration and operations 46 54 225
2022 Human resources 73 27 25
2022 Information management 51 49 10
2022 Information technology 73 27 20
2022 Policy 62 38 40
2022 Project management 56 44 30
2022 Other services to the public 43 57 35
2022 None of the above 61 39 45
2020 Client contact centre 47 53 70
2020 Compliance, inspection and enforcement 17 83 10
2020 Communications or public affairs 36 64 15
2020 Access to information and privacy 54 46 15
2020 Security 29 71 10
2020 Administration and operations 44 56 255
2020 Human resources 49 51 30
2020 Financial management 33 67 20
2020 Information management 43 57 20
2020 Information technology 42 58 25
2020 Policy 68 32 35
2020 Project management 30 70 35
2020 Other services to the public 45 55 40
2020 None of the above 46 54 65

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 72 28 185
2024 Intelligence analysts 65 35 25
2024 Compliance, inspection and enforcement 56 44 25
2024 Communications or public affairs 74 26 40
2024 Access to information and privacy 67 33 25
2024 Security 64 36 10
2024 Administration and operations 66 34 385
2024 Human resources 84 16 80
2024 Financial management 53 47 20
2024 Information management 64 36 20
2024 Information technology 66 34 40
2024 Data sciences 58 42 10
2024 Policy 72 28 115
2024 Project management 73 27 65
2024 Other services to the public 64 36 65
2024 None of the above 74 26 100
2022 Client contact centre 76 24 65
2022 Compliance, inspection and enforcement 56 44 25
2022 Communications or public affairs 64 36 15
2022 Access to information and privacy 76 24 15
2022 Security 52 48 10
2022 Administration and operations 71 29 225
2022 Human resources 76 24 25
2022 Information management 54 46 10
2022 Information technology 64 36 20
2022 Policy 75 25 40
2022 Project management 58 42 30
2022 Other services to the public 65 35 35
2022 None of the above 58 42 45
2020 Client contact centre 74 26 70
2020 Compliance, inspection and enforcement 61 39 10
2020 Communications or public affairs 79 21 15
2020 Access to information and privacy 78 22 15
2020 Security 70 30 10
2020 Administration and operations 77 23 255
2020 Human resources 71 29 30
2020 Financial management 76 24 20
2020 Information management 58 42 20
2020 Information technology 84 16 25
2020 Policy 94 6 35
2020 Project management 72 28 35
2020 Other services to the public 65 35 40
2020 None of the above 76 24 65
2019 Client contact centre 77 23 85
2019 Compliance, inspection and enforcement 90 10 20
2019 Communications or public affairs 85 15 30
2019 Access to information and privacy 87 13 25
2019 Security 66 34 15
2019 Administration and operations 82 18 260
2019 Human resources 81 19 25
2019 Financial management 76 24 15
2019 Information management 73 27 25
2019 Information technology 83 17 35
2019 Evaluation 80 20 10
2019 Data sciences 76 24 15
2019 Policy 83 17 50
2019 Project management 87 13 60
2019 Other services to the public 80 20 55
2019 None of the above 69 31 75

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 38 33 16 7 5 1 0 72 11 135
2024 Intelligence analysts 40 41 12 0 0 6 0 87 0 15
2024 Compliance, inspection and enforcement 32 36 15 10 7 0 0 68 17 15
2024 Communications or public affairs 44 32 13 4 8 0 0 76 11 30
2024 Access to information and privacy 54 27 0 11 9 0 0 80 20 15
2024 Administration and operations 40 33 9 9 5 1 1 76 15 260
2024 Human resources 49 26 6 9 6 3 0 78 16 65
2024 Financial management 56 36 0 9 0 0 0 91 9 10
2024 Information management 31 41 15 9 5 0 0 71 14 15
2024 Information technology 40 32 13 11 0 3 0 75 11 25
2024 Policy 37 39 6 11 5 1 0 77 17 85
2024 Project management 45 34 4 9 5 2 0 81 14 45
2024 Other services to the public 50 26 6 8 6 0 4 79 15 40
2024 None of the above 27 39 12 13 4 3 1 69 18 75
2022 Client contact centre 34 41 11 8 4 2 0 77 12 50
2022 Compliance, inspection and enforcement 17 48 7 21 0 7 0 70 23 15
2022 Communications or public affairs 38 45 0 18 0 0 0 82 18 10
2022 Access to information and privacy 53 23 13 11 0 0 0 77 11 10
2022 Administration and operations 42 39 6 8 5 0 0 82 12 165
2022 Human resources 52 42 0 6 0 0 0 94 6 20
2022 Information technology 45 40 0 15 0 0 0 85 15 10
2022 Policy 44 33 16 6 0 0 0 77 6 30
2022 Project management 35 42 7 11 5 0 0 77 16 20
2022 Other services to the public 36 47 5 12 0 0 0 83 12 25
2022 None of the above 52 21 9 9 6 3 0 75 16 30
2020 Client contact centre 46 33 8 6 4 3 0 82 10 50
2020 Communications or public affairs 63 0 9 10 18 0 0 63 28 10
2020 Access to information and privacy 69 31 0 0 0 0 0 100 0 15
2020 Administration and operations 49 35 8 7 1 0 1 84 8 195
2020 Human resources 42 48 0 10 0 0 0 90 10 20
2020 Financial management 43 37 13 0 6 0 0 80 6 15
2020 Information management 34 17 23 26 0 0 0 51 26 10
2020 Information technology 50 30 10 10 0 0 0 80 10 20
2020 Policy 24 61 9 6 0 0 0 85 6 35
2020 Project management 39 31 15 4 4 3 4 75 8 25
2020 Other services to the public 55 30 13 3 0 0 0 84 3 25
2020 None of the above 45 28 11 9 4 2 0 75 13 50
2019 Client contact centre 51 31 6 10 1 0 0 82 11 65
2019 Compliance, inspection and enforcement 67 27 6 0 0 0 0 94 0 20
2019 Communications or public affairs 55 36 4 4 0 0 0 91 4 25
2019 Access to information and privacy 57 19 0 14 10 0 0 76 24 20
2019 Security 79 0 10 11 0 0 0 79 11 10
2019 Administration and operations 48 35 5 8 4 0 0 83 12 210
2019 Human resources 33 41 16 5 5 0 0 74 11 20
2019 Financial management 38 47 0 16 0 0 0 84 16 15
2019 Information management 29 42 11 6 12 0 0 71 18 15
2019 Information technology 46 34 3 10 7 0 0 80 17 30
2019 Data sciences 70 30 0 0 0 0 0 100 0 10
2019 Policy 54 32 2 10 2 0 0 86 12 45
2019 Project management 40 38 10 4 6 0 2 80 10 50
2019 Other services to the public 43 43 7 3 5 0 0 85 7 40
2019 None of the above 45 37 10 8 0 0 0 83 8 50

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 42 32 10 6 3 3 4 80 9 705
2024 Health care practitioners 11 59 25 0 0 0 6 74 0 15
2024 Intelligence analysts 36 38 5 7 6 4 4 81 13 70
2024 Federal regulators 51 29 14 0 0 0 6 85 0 15
2024 Compliance, inspection and enforcement 39 33 3 12 9 2 3 76 22 105
2024 Communications or public affairs 53 28 6 6 2 3 2 86 8 145
2024 Access to information and privacy 51 23 7 6 5 3 4 80 12 115
2024 Security 37 38 7 6 5 3 5 81 12 85
2024 Science and technology 35 50 0 15 0 0 0 85 15 15
2024 Legal services 42 32 10 4 4 0 9 81 9 45
2024 Administration and operations 42 30 9 7 5 3 3 77 13 2050
2024 Human resources 48 32 6 5 3 4 2 85 9 310
2024 Financial management 30 39 9 12 3 4 3 74 16 155
2024 Procurement 43 36 14 7 0 0 0 79 7 15
2024 Real property 50 0 26 16 7 0 0 50 23 10
2024 Material management 38 49 0 12 0 0 0 88 12 10
2024 Information management 47 32 6 8 2 3 3 84 10 125
2024 Information technology 40 34 10 6 4 2 3 78 11 295
2024 Internal audit 58 14 8 0 5 5 10 85 6 20
2024 Evaluation 39 43 12 4 2 0 0 81 7 35
2024 Data sciences 43 25 6 12 5 6 3 74 19 90
2024 Policy 42 36 6 7 4 2 4 82 12 525
2024 Project management 43 32 11 5 5 2 2 79 10 280
2024 Other services to the public 44 27 10 6 5 4 4 77 12 370
2024 None of the above 42 27 9 6 7 4 4 76 14 515
2022 Client contact centre 44 32 7 5 3 5 5 84 8 415
2022 Health care practitioners 25 46 12 0 8 0 10 79 9 10
2022 Federal regulators 57 11 4 17 0 0 10 77 19 20
2022 Compliance, inspection and enforcement 36 34 14 7 4 3 3 74 12 120
2022 Communications or public affairs 44 29 11 7 1 4 3 79 9 120
2022 Access to information and privacy 56 27 6 2 3 2 4 89 5 105
2022 Security 57 26 2 4 1 8 2 92 5 80
2022 Science and technology 45 41 0 0 0 7 8 100 0 15
2022 Legal services 26 48 13 3 3 7 0 80 7 30
2022 Administration and operations 45 31 8 5 3 3 4 82 9 1845
2022 Human resources 59 27 6 2 1 2 3 91 3 270
2022 Financial management 47 31 9 4 3 1 6 84 7 175
2022 Procurement 25 52 15 0 8 0 0 77 8 10
2022 Material management 59 12 22 0 0 0 6 76 0 15
2022 Information management 44 35 6 5 3 3 4 85 9 115
2022 Information technology 48 27 11 3 3 5 4 82 6 265
2022 Internal audit 44 23 4 16 0 4 10 76 19 20
2022 Evaluation 63 26 5 0 2 3 1 93 2 55
2022 Data sciences 48 30 9 2 3 7 1 85 6 70
2022 Policy 46 35 4 6 2 4 4 88 8 420
2022 Project management 53 28 8 5 1 2 3 85 7 295
2022 Other services to the public 42 33 9 5 4 5 3 81 10 310
2022 None of the above 43 30 9 6 3 5 4 80 10 405
2020 Client contact centre 44 33 10 5 3 3 2 81 8 510
2020 Health care practitioners 30 41 18 0 0 5 5 79 0 20
2020 Federal regulators 50 21 20 0 5 4 0 74 5 20
2020 Compliance, inspection and enforcement 39 34 12 3 5 6 1 78 8 80
2020 Communications or public affairs 52 27 8 4 1 1 6 86 6 130
2020 Access to information and privacy 61 24 5 2 2 4 2 90 4 120
2020 Security 53 24 16 0 3 3 1 81 3 75
2020 Science and technology 46 39 0 0 0 0 15 100 0 15
2020 Legal services 42 32 5 7 2 9 2 84 11 40
2020 Administration and operations 47 31 10 4 3 2 3 83 7 1925
2020 Human resources 59 29 4 3 1 2 1 91 5 290
2020 Financial management 51 28 8 3 1 4 4 86 4 170
2020 Procurement 56 32 8 4 0 0 0 88 4 25
2020 Material management 48 37 10 0 0 4 0 89 0 20
2020 Information management 59 27 5 4 2 2 2 89 6 130
2020 Information technology 54 29 8 3 1 2 3 87 5 270
2020 Internal audit 57 35 8 0 0 0 0 92 0 25
2020 Evaluation 51 30 7 2 2 2 5 87 5 40
2020 Data sciences 55 24 9 5 0 2 6 86 5 85
2020 Policy 49 35 7 3 1 1 4 88 5 405
2020 Project management 51 30 9 2 1 3 4 88 3 310
2020 Other services to the public 48 31 7 6 2 1 5 84 8 300
2020 None of the above 46 28 10 6 4 3 5 80 10 485
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 52 29 8 5 4 2 0 83 9 705
2024 Health care practitioners 40 43 12 0 5 0 0 83 5 15
2024 Intelligence analysts 48 32 10 4 4 1 1 82 8 70
2024 Federal regulators 45 36 0 6 7 6 0 87 13 15
2024 Compliance, inspection and enforcement 42 39 3 8 9 0 0 80 17 105
2024 Communications or public affairs 63 28 3 4 3 0 0 90 7 145
2024 Access to information and privacy 61 23 5 3 5 3 0 86 9 115
2024 Security 42 43 6 4 5 0 1 85 9 85
2024 Science and technology 35 38 6 0 7 14 0 85 9 15
2024 Legal services 49 30 8 9 4 0 0 79 13 45
2024 Administration and operations 51 29 7 6 5 1 1 81 12 2050
2024 Human resources 58 27 7 2 4 1 1 87 6 310
2024 Financial management 49 34 4 6 5 2 0 85 11 155
2024 Procurement 60 34 6 0 0 0 0 94 0 15
2024 Real property 59 25 15 0 0 0 0 85 0 10
2024 Material management 49 39 0 12 0 0 0 88 12 10
2024 Information management 50 36 5 6 3 0 0 86 9 125
2024 Information technology 53 25 8 5 6 1 1 80 12 295
2024 Internal audit 60 25 0 0 5 0 10 95 5 20
2024 Evaluation 50 27 10 3 7 3 0 80 10 35
2024 Data sciences 56 27 3 6 6 2 0 84 12 90
2024 Policy 55 28 6 6 4 1 0 84 10 525
2024 Project management 52 29 7 5 5 0 2 83 11 285
2024 Other services to the public 55 23 7 7 6 1 1 80 13 370
2024 None of the above 48 27 8 6 8 3 1 77 15 510
2022 Client contact centre 54 25 10 5 4 2 0 80 9 415
2022 Health care practitioners 35 35 0 12 18 0 0 71 29 10
2022 Federal regulators 54 25 4 12 5 0 0 79 17 20
2022 Compliance, inspection and enforcement 50 28 7 7 6 2 0 80 13 120
2022 Communications or public affairs 54 31 4 8 2 0 1 86 10 120
2022 Access to information and privacy 59 21 11 5 3 1 0 81 8 105
2022 Security 60 28 1 2 1 5 3 95 4 80
2022 Science and technology 60 33 0 7 0 0 0 93 7 15
2022 Legal services 52 31 10 3 0 5 0 87 3 30
2022 Administration and operations 51 30 8 5 4 1 1 83 10 1845
2022 Human resources 64 26 5 3 2 0 0 90 5 270
2022 Financial management 54 32 7 4 3 1 0 86 7 175
2022 Procurement 58 27 7 0 8 0 0 84 8 10
2022 Material management 66 21 0 7 6 0 0 87 13 15
2022 Information management 53 28 6 9 3 0 1 82 12 115
2022 Information technology 59 25 6 6 3 1 0 85 8 260
2022 Internal audit 52 28 7 9 4 0 0 80 12 20
2022 Evaluation 67 26 2 2 2 0 2 95 3 55
2022 Data sciences 58 24 4 6 6 3 0 84 12 70
2022 Policy 60 28 3 4 3 1 0 90 7 420
2022 Project management 55 27 6 5 6 1 0 82 12 295
2022 Other services to the public 45 30 10 6 5 3 2 79 11 310
2022 None of the above 53 24 6 8 4 3 1 81 12 405
2020 Client contact centre 46 30 11 8 3 1 1 77 11 510
2020 Health care practitioners 41 44 0 15 0 0 0 85 15 20
2020 Federal regulators 55 5 15 20 4 0 0 61 25 20
2020 Compliance, inspection and enforcement 40 27 14 10 7 3 0 68 17 80
2020 Communications or public affairs 54 29 5 5 6 1 0 84 11 130
2020 Access to information and privacy 58 24 10 4 5 0 0 81 9 120
2020 Security 53 29 7 5 5 0 0 82 11 75
2020 Science and technology 20 46 12 7 9 7 0 71 16 15
2020 Legal services 34 40 4 18 5 0 0 73 23 40
2020 Administration and operations 47 30 9 7 5 1 0 78 12 1920
2020 Human resources 60 28 6 4 2 1 0 88 6 295
2020 Financial management 56 31 5 6 2 0 0 87 8 170
2020 Procurement 52 36 8 0 4 0 0 88 4 25
2020 Material management 53 28 9 10 0 0 0 81 10 20
2020 Information management 59 24 8 6 4 0 0 83 9 130
2020 Information technology 52 28 8 5 4 2 1 82 10 270
2020 Internal audit 55 23 18 0 0 4 0 81 0 20
2020 Evaluation 54 27 5 7 5 3 0 83 12 40
2020 Data sciences 51 33 9 3 1 0 3 86 5 90
2020 Policy 56 31 4 6 1 0 0 88 8 405
2020 Project management 53 27 10 5 4 0 1 81 9 315
2020 Other services to the public 49 28 9 7 4 2 1 80 11 300
2020 None of the above 46 30 9 7 7 1 1 77 14 480

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 7 7 15 9 30 7 26 57 21 705
2024 Health care practitioners 12 7 5 13 36 6 20 66 27 15
2024 Intelligence analysts 9 5 22 5 22 13 25 43 22 70
2024 Federal regulators 15 0 19 5 25 6 29 48 23 15
2024 Compliance, inspection and enforcement 5 15 17 11 30 3 19 52 26 105
2024 Communications or public affairs 4 6 13 12 29 6 31 65 15 145
2024 Access to information and privacy 5 6 7 6 37 5 34 70 18 115
2024 Security 2 11 8 9 32 10 27 65 21 85
2024 Science and technology 16 7 7 11 39 20 0 62 29 15
2024 Legal services 5 7 10 9 30 8 31 63 20 45
2024 Administration and operations 6 9 15 8 34 6 22 59 20 2050
2024 Human resources 4 7 11 10 34 4 29 67 17 310
2024 Financial management 3 4 11 9 40 7 27 74 10 155
2024 Procurement 16 0 13 5 41 11 13 61 21 15
2024 Real property 0 0 27 11 16 0 46 50 0 10
2024 Material management 0 0 18 36 27 0 19 78 0 10
2024 Information management 2 7 16 9 33 6 27 62 14 125
2024 Information technology 5 7 15 6 38 8 22 62 17 295
2024 Internal audit 0 0 20 5 41 0 34 70 0 20
2024 Evaluation 3 7 12 4 41 5 28 67 15 35
2024 Data sciences 4 11 15 10 42 6 13 64 18 90
2024 Policy 4 9 16 10 27 5 28 56 20 525
2024 Project management 5 10 19 9 24 5 27 48 23 285
2024 Other services to the public 5 8 18 5 31 7 26 54 20 370
2024 None of the above 7 6 15 4 33 9 26 57 20 510
2022 Client contact centre 4 9 14 8 30 9 26 58 20 415
2022 Health care practitioners 0 10 28 0 35 0 27 48 14 10
2022 Federal regulators 9 9 16 9 26 14 17 51 26 20
2022 Compliance, inspection and enforcement 4 6 15 8 45 1 20 68 13 120
2022 Communications or public affairs 6 3 17 10 38 2 24 65 12 120
2022 Access to information and privacy 9 5 10 1 31 4 40 56 26 105
2022 Security 4 8 14 4 32 10 29 59 18 80
2022 Science and technology 0 22 15 14 29 19 0 53 28 15
2022 Legal services 3 9 21 17 19 8 23 53 17 30
2022 Administration and operations 5 7 13 8 36 7 24 63 18 1840
2022 Human resources 4 5 7 8 40 3 32 74 14 270
2022 Financial management 3 3 11 8 45 5 25 76 8 175
2022 Procurement 18 0 0 24 32 0 26 76 24 10
2022 Material management 0 0 9 19 32 16 25 84 0 15
2022 Information management 1 3 12 5 44 9 26 76 6 115
2022 Information technology 3 5 15 7 39 10 21 67 12 260
2022 Internal audit 4 0 21 5 51 8 10 69 5 20
2022 Evaluation 5 8 10 14 34 3 26 68 19 55
2022 Data sciences 4 10 2 12 48 10 15 80 18 70
2022 Policy 3 9 10 8 36 6 27 66 19 420
2022 Project management 4 11 14 7 29 8 27 55 24 290
2022 Other services to the public 5 7 15 7 32 9 25 58 19 310
2022 None of the above 6 6 11 6 33 8 30 64 19 405

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 25 36 17 11 8 3 1 63 19 710
2024 Health care practitioners 16 25 31 22 6 0 0 41 28 15
2024 Intelligence analysts 20 31 19 14 12 3 0 53 27 70
2024 Federal regulators 31 44 14 0 7 4 0 79 7 15
2024 Compliance, inspection and enforcement 15 36 15 15 16 3 0 53 31 105
2024 Communications or public affairs 21 36 15 17 7 4 0 59 25 145
2024 Access to information and privacy 33 30 14 8 8 6 0 68 17 115
2024 Security 25 37 11 12 11 4 0 64 24 85
2024 Science and technology 19 34 15 10 15 7 0 58 26 15
2024 Legal services 23 45 19 8 4 0 0 68 13 45
2024 Administration and operations 26 37 16 11 8 2 0 64 19 2050
2024 Human resources 26 43 16 8 6 1 0 70 14 310
2024 Financial management 17 44 21 8 7 3 0 63 15 155
2024 Procurement 12 35 37 7 10 0 0 46 17 15
2024 Real property 27 49 15 9 0 0 0 76 9 10
2024 Material management 15 54 10 10 0 12 0 78 12 10
2024 Information management 33 40 13 5 5 3 0 75 11 125
2024 Information technology 22 36 16 10 11 5 0 62 22 295
2024 Internal audit 29 47 5 0 3 6 10 90 4 20
2024 Evaluation 20 26 31 14 2 2 3 49 17 35
2024 Data sciences 18 34 22 10 11 4 0 54 22 90
2024 Policy 14 39 18 13 12 3 1 55 26 525
2024 Project management 17 44 16 9 12 2 0 62 22 285
2024 Other services to the public 32 33 13 10 9 3 1 67 19 370
2024 None of the above 26 32 15 11 11 4 1 61 23 510
2022 Client contact centre 32 38 13 8 5 3 1 72 14 415
2022 Health care practitioners 18 43 29 0 10 0 0 61 10 10
2022 Federal regulators 55 27 8 0 0 9 0 91 0 20
2022 Compliance, inspection and enforcement 28 39 12 10 9 2 0 69 19 120
2022 Communications or public affairs 23 37 21 6 6 7 0 65 13 120
2022 Access to information and privacy 46 25 13 6 3 7 0 76 10 105
2022 Security 37 28 11 12 9 4 0 67 21 80
2022 Science and technology 16 44 17 22 0 0 0 61 22 15
2022 Legal services 28 44 3 9 9 7 0 77 20 30
2022 Administration and operations 30 37 15 10 5 3 0 69 15 1840
2022 Human resources 33 45 12 5 3 2 0 80 8 270
2022 Financial management 26 43 13 9 5 4 0 72 14 175
2022 Procurement 25 40 15 0 8 11 0 74 9 10
2022 Material management 31 47 13 0 0 10 0 86 0 15
2022 Information management 32 39 8 9 4 7 0 77 14 115
2022 Information technology 25 39 16 8 7 7 0 68 16 260
2022 Internal audit 21 38 24 12 4 0 0 59 17 20
2022 Evaluation 37 35 8 12 4 1 2 75 17 55
2022 Data sciences 33 30 18 11 5 3 0 64 17 70
2022 Policy 20 44 15 12 6 2 0 65 19 420
2022 Project management 26 41 15 9 8 1 0 67 17 290
2022 Other services to the public 29 35 15 10 8 4 0 66 18 310
2022 None of the above 27 37 17 7 7 5 1 68 14 405
2020 Client contact centre 31 44 14 6 3 2 0 77 9 515
2020 Health care practitioners 36 44 15 5 0 0 0 80 5 20
2020 Federal regulators 45 25 20 5 4 0 0 70 10 20
2020 Compliance, inspection and enforcement 32 40 13 9 4 3 0 73 13 80
2020 Communications or public affairs 36 45 12 6 0 1 0 82 6 130
2020 Access to information and privacy 51 32 9 3 3 2 0 84 6 120
2020 Security 38 42 8 11 0 1 0 81 11 75
2020 Science and technology 32 48 6 0 7 7 0 86 7 15
2020 Legal services 35 46 13 6 0 0 0 82 6 40
2020 Administration and operations 39 41 12 5 2 1 0 80 7 1925
2020 Human resources 49 36 11 2 1 1 0 86 3 295
2020 Financial management 51 35 8 2 0 3 0 89 2 170
2020 Procurement 33 52 16 0 0 0 0 84 0 25
2020 Material management 45 35 15 5 0 0 0 80 5 20
2020 Information management 50 31 8 7 2 2 0 83 9 130
2020 Information technology 36 35 18 6 1 3 0 74 7 270
2020 Internal audit 52 39 4 5 0 0 0 91 5 25
2020 Evaluation 39 44 7 7 2 0 0 83 10 40
2020 Data sciences 32 45 15 3 2 2 0 79 6 90
2020 Policy 38 47 9 4 2 1 0 86 6 405
2020 Project management 36 41 13 6 3 1 0 78 9 315
2020 Other services to the public 40 35 16 5 2 1 0 76 7 300
2020 None of the above 35 38 14 7 3 3 0 75 11 485
2019 Client contact centre 21 31 21 12 9 6 0 56 22 455
2019 Health care practitioners 48 39 9 0 4 0 0 87 4 25
2019 Federal regulators 35 43 14 8 0 0 0 77 8 25
2019 Compliance, inspection and enforcement 19 44 16 16 4 2 0 64 20 95
2019 Communications or public affairs 47 38 9 3 2 0 0 86 5 120
2019 Access to information and privacy 33 32 17 12 2 4 0 68 14 125
2019 Security 21 29 28 14 5 3 0 52 19 75
2019 Science and technology 37 38 0 17 0 7 0 81 19 15
2019 Legal services 26 46 14 11 0 4 0 75 11 30
2019 Administration and operations 26 40 17 10 4 3 0 68 15 1760
2019 Human resources 34 45 15 3 1 2 0 81 4 250
2019 Financial management 35 38 16 8 1 3 1 75 9 180
2019 Procurement 26 45 18 0 0 11 0 80 0 20
2019 Material management 41 31 17 6 6 0 0 72 12 20
2019 Information management 23 40 15 9 8 5 0 66 18 140
2019 Information technology 21 39 21 9 3 6 0 65 13 265
2019 Internal audit 34 34 12 12 0 7 0 74 13 25
2019 Evaluation 20 27 23 22 6 2 0 48 29 50
2019 Data sciences 22 39 19 13 0 7 0 65 14 80
2019 Policy 32 40 15 7 4 3 0 74 11 415
2019 Project management 25 37 17 8 6 6 1 66 15 300
2019 Other services to the public 29 37 16 8 6 3 1 69 14 305
2019 None of the above 25 36 20 8 5 5 1 65 14 510

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Client contact centre 13 26 35 19 8 705
2024 Health care practitioners 7 21 46 21 5 15
2024 Intelligence analysts 14 14 32 22 17 70
2024 Federal regulators 24 20 23 13 19 15
2024 Compliance, inspection and enforcement 7 22 32 27 13 105
2024 Communications or public affairs 6 20 32 30 12 145
2024 Access to information and privacy 11 24 37 22 6 115
2024 Security 9 26 30 26 9 85
2024 Science and technology 0 34 33 34 0 15
2024 Legal services 5 9 37 41 8 45
2024 Administration and operations 9 25 34 23 9 2050
2024 Human resources 5 31 37 18 9 310
2024 Financial management 14 25 37 20 5 155
2024 Procurement 0 11 47 17 25 15
2024 Real property 0 32 36 23 9 10
2024 Material management 19 49 8 23 0 10
2024 Information management 10 22 42 17 10 125
2024 Information technology 12 20 32 25 11 295
2024 Internal audit 15 22 44 10 8 20
2024 Evaluation 8 17 36 33 7 35
2024 Data sciences 6 23 36 25 9 90
2024 Policy 7 21 37 26 10 525
2024 Project management 7 19 38 24 11 280
2024 Other services to the public 12 23 35 22 8 370
2024 None of the above 11 24 31 23 11 510
2022 Client contact centre 14 31 34 14 7 415
2022 Health care practitioners 0 34 27 39 0 10
2022 Federal regulators 5 35 47 9 4 20
2022 Compliance, inspection and enforcement 11 27 35 21 6 120
2022 Communications or public affairs 6 17 37 30 10 120
2022 Access to information and privacy 21 31 27 17 4 105
2022 Security 13 21 31 19 15 80
2022 Science and technology 0 31 19 21 29 15
2022 Legal services 0 22 40 32 6 30
2022 Administration and operations 12 27 35 20 6 1845
2022 Human resources 14 29 36 18 3 270
2022 Financial management 13 37 31 15 3 175
2022 Procurement 17 36 22 16 8 10
2022 Material management 0 65 16 12 6 15
2022 Information management 12 29 30 23 7 115
2022 Information technology 15 27 30 20 8 260
2022 Internal audit 15 22 46 17 0 20
2022 Evaluation 15 22 27 27 8 55
2022 Data sciences 12 25 37 21 4 70
2022 Policy 5 25 40 24 6 420
2022 Project management 9 27 37 22 4 295
2022 Other services to the public 11 24 36 22 7 310
2022 None of the above 14 24 36 19 6 405

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 51 28 10 4 2 3 2 82 6 710
2024 Health care practitioners 38 37 12 0 12 0 0 76 12 15
2024 Intelligence analysts 54 26 10 5 0 1 5 85 5 70
2024 Federal regulators 50 30 6 0 7 7 0 86 7 15
2024 Compliance, inspection and enforcement 40 31 16 2 7 2 2 73 10 105
2024 Communications or public affairs 63 25 6 4 2 0 0 87 6 145
2024 Access to information and privacy 56 27 6 3 3 4 1 87 6 115
2024 Security 45 35 10 2 1 2 4 85 4 85
2024 Science and technology 47 14 32 0 0 7 0 66 0 15
2024 Legal services 47 36 8 0 3 6 0 88 3 45
2024 Administration and operations 50 27 11 4 4 4 1 81 8 2050
2024 Human resources 59 28 6 3 2 1 0 88 5 310
2024 Financial management 48 33 12 3 1 3 0 83 5 155
2024 Procurement 45 45 5 6 0 0 0 89 6 15
2024 Real property 50 43 7 0 0 0 0 93 0 10
2024 Material management 70 18 12 0 0 0 0 88 0 10
2024 Information management 51 36 7 3 1 2 0 88 4 125
2024 Information technology 52 27 10 4 4 3 1 82 8 295
2024 Internal audit 55 29 0 0 0 0 16 100 0 20
2024 Evaluation 51 27 14 0 2 3 3 83 3 35
2024 Data sciences 51 30 8 5 3 2 0 83 9 90
2024 Policy 55 27 8 4 3 2 0 84 8 525
2024 Project management 54 26 10 4 3 2 1 82 7 285
2024 Other services to the public 54 22 12 3 4 3 2 79 8 370
2024 None of the above 49 23 13 4 4 4 3 77 9 515
2022 Client contact centre 54 25 8 3 2 6 2 86 5 415
2022 Health care practitioners 26 39 28 0 8 0 0 64 8 10
2022 Federal regulators 58 16 21 5 0 0 0 74 5 20
2022 Compliance, inspection and enforcement 49 34 4 3 3 5 1 89 6 120
2022 Communications or public affairs 56 23 11 1 3 5 1 84 4 120
2022 Access to information and privacy 55 20 17 4 0 4 0 78 4 105
2022 Security 61 18 6 5 0 6 4 88 5 80
2022 Science and technology 60 23 10 0 0 7 0 89 0 15
2022 Legal services 40 37 14 6 0 3 0 79 6 30
2022 Administration and operations 51 25 13 3 2 4 2 81 6 1845
2022 Human resources 63 25 7 1 1 2 0 90 3 270
2022 Financial management 59 28 8 1 2 3 0 89 3 175
2022 Procurement 48 36 7 0 8 0 0 84 8 10
2022 Material management 68 26 0 0 6 0 0 94 6 15
2022 Information management 56 22 11 5 3 2 0 81 8 115
2022 Information technology 53 26 10 2 2 7 0 84 5 260
2022 Internal audit 57 15 20 4 0 4 0 75 4 20
2022 Evaluation 69 19 6 2 2 0 2 90 4 55
2022 Data sciences 58 19 15 3 3 3 0 79 6 70
2022 Policy 58 28 7 3 2 1 0 88 5 420
2022 Project management 57 24 10 3 1 4 0 85 4 295
2022 Other services to the public 47 25 12 3 3 9 2 80 7 310
2022 None of the above 54 23 9 4 2 7 2 83 7 405
2020 Client contact centre 46 27 14 5 3 4 2 77 8 510
2020 Health care practitioners 37 34 24 5 0 0 0 70 5 20
2020 Federal regulators 55 10 20 5 10 0 0 65 15 20
2020 Compliance, inspection and enforcement 32 33 16 8 4 6 0 70 12 80
2020 Communications or public affairs 56 27 6 7 3 1 1 84 10 130
2020 Access to information and privacy 58 18 11 5 3 3 2 80 8 120
2020 Security 42 33 12 4 3 6 0 80 7 75
2020 Science and technology 33 54 6 0 0 0 7 94 0 15
2020 Legal services 31 38 18 7 2 0 3 71 10 40
2020 Administration and operations 44 29 14 4 4 3 1 77 9 1920
2020 Human resources 64 25 6 2 2 2 1 90 4 295
2020 Financial management 53 30 9 3 2 2 0 85 5 170
2020 Procurement 52 40 4 4 0 0 0 92 4 25
2020 Material management 63 27 5 0 0 5 0 95 0 20
2020 Information management 58 19 15 2 4 2 1 79 6 125
2020 Information technology 46 27 13 3 3 6 2 80 6 265
2020 Internal audit 62 17 17 0 0 4 0 82 0 25
2020 Evaluation 59 20 10 5 5 0 2 81 9 40
2020 Data sciences 49 28 16 1 0 2 3 82 1 90
2020 Policy 50 34 10 3 2 1 0 85 5 405
2020 Project management 50 26 13 4 2 2 2 80 7 310
2020 Other services to the public 50 19 16 3 2 7 2 77 6 295
2020 None of the above 43 26 13 6 5 5 2 74 11 480

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 46 28 10 9 5 2 0 76 13 705
2024 Health care practitioners 27 48 5 7 12 0 0 76 20 15
2024 Intelligence analysts 43 28 10 5 8 1 3 75 14 70
2024 Federal regulators 45 36 0 6 7 6 0 87 13 15
2024 Compliance, inspection and enforcement 34 29 8 15 13 1 0 64 29 105
2024 Communications or public affairs 55 21 5 10 7 1 0 78 17 145
2024 Access to information and privacy 53 23 6 8 7 4 0 79 15 115
2024 Security 35 35 12 10 7 0 1 71 17 85
2024 Science and technology 26 28 6 10 16 14 0 63 30 15
2024 Legal services 40 33 11 12 3 2 0 74 15 45
2024 Administration and operations 44 25 9 10 10 2 1 70 21 2050
2024 Human resources 52 25 7 7 6 2 0 79 14 310
2024 Financial management 44 24 11 13 7 2 0 69 20 155
2024 Procurement 44 40 11 0 6 0 0 84 6 15
2024 Real property 50 25 17 7 0 0 0 76 7 10
2024 Material management 49 39 0 12 0 0 0 88 12 10
2024 Information management 42 34 8 12 5 0 0 75 17 125
2024 Information technology 46 22 11 9 9 2 2 70 19 295
2024 Internal audit 57 28 10 0 5 0 0 85 5 20
2024 Evaluation 39 33 10 7 7 3 0 75 14 35
2024 Data sciences 42 27 6 13 9 4 0 72 22 90
2024 Policy 49 25 7 9 8 1 0 76 17 525
2024 Project management 44 27 9 8 9 0 1 73 18 285
2024 Other services to the public 46 23 10 7 10 2 2 71 18 370
2024 None of the above 42 22 10 11 11 3 1 67 22 515
2022 Client contact centre 49 23 10 9 6 3 1 74 16 415
2022 Health care practitioners 44 18 0 21 18 0 0 62 38 10
2022 Federal regulators 49 17 9 15 9 0 0 66 25 20
2022 Compliance, inspection and enforcement 43 21 12 14 8 3 0 66 22 120
2022 Communications or public affairs 46 22 8 15 8 0 1 69 22 120
2022 Access to information and privacy 52 22 14 7 4 1 0 75 11 105
2022 Security 55 24 3 5 5 4 3 86 11 80
2022 Science and technology 47 37 0 7 0 10 0 93 7 15
2022 Legal services 34 38 14 7 3 5 0 76 10 30
2022 Administration and operations 44 26 10 10 8 1 1 72 18 1845
2022 Human resources 60 25 6 6 3 0 0 85 9 270
2022 Financial management 52 27 10 8 3 1 0 79 11 175
2022 Procurement 58 0 16 0 16 11 0 65 18 10
2022 Material management 56 21 0 7 6 10 0 86 14 15
2022 Information management 47 25 11 9 8 1 0 73 17 115
2022 Information technology 48 23 10 8 9 1 0 72 17 260
2022 Internal audit 52 19 12 12 4 0 0 72 16 20
2022 Evaluation 63 21 3 8 2 2 2 87 10 55
2022 Data sciences 49 15 14 12 7 4 0 66 20 70
2022 Policy 51 25 7 9 7 1 0 77 16 420
2022 Project management 49 24 8 11 7 1 0 74 18 295
2022 Other services to the public 40 26 11 10 8 4 2 70 19 310
2022 None of the above 45 24 9 9 9 3 1 72 19 405
2020 Client contact centre 38 28 13 12 7 2 1 68 19 510
2020 Health care practitioners 20 51 3 21 5 0 0 71 25 20
2020 Federal regulators 50 5 25 5 14 0 0 55 19 20
2020 Compliance, inspection and enforcement 28 29 10 21 11 0 0 57 33 80
2020 Communications or public affairs 43 29 10 11 6 1 0 73 17 130
2020 Access to information and privacy 47 21 16 6 8 1 2 70 14 120
2020 Security 37 36 10 12 4 1 0 73 17 75
2020 Science and technology 20 46 12 7 9 7 0 71 16 15
2020 Legal services 23 31 11 21 13 0 0 55 34 40
2020 Administration and operations 36 29 12 13 8 2 1 66 21 1925
2020 Human resources 50 28 11 7 4 1 0 78 11 295
2020 Financial management 47 28 9 8 4 4 0 78 13 170
2020 Procurement 36 44 4 12 4 0 0 80 16 25
2020 Material management 42 39 9 11 0 0 0 80 11 20
2020 Information management 49 25 9 9 7 0 1 75 16 130
2020 Information technology 39 27 14 9 7 3 1 69 16 265
2020 Internal audit 45 25 13 8 5 4 0 73 14 25
2020 Evaluation 41 22 10 15 9 0 2 65 25 40
2020 Data sciences 42 21 17 7 8 0 4 67 15 90
2020 Policy 39 35 9 12 4 1 0 75 16 405
2020 Project management 40 27 13 11 7 1 1 68 19 310
2020 Other services to the public 38 27 13 13 8 1 1 65 21 300
2020 None of the above 34 28 14 11 11 1 1 63 22 485

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 23 33 18 12 11 2 1 58 23 705
2024 Health care practitioners 34 29 7 19 11 0 0 62 30 15
2024 Intelligence analysts 22 31 19 16 11 1 0 54 27 70
2024 Federal regulators 39 18 11 20 7 6 0 60 29 15
2024 Compliance, inspection and enforcement 12 44 14 9 20 1 0 57 29 105
2024 Communications or public affairs 22 41 12 11 12 2 0 65 23 145
2024 Access to information and privacy 31 32 19 7 7 3 0 65 15 115
2024 Security 20 36 14 15 14 1 0 57 29 85
2024 Science and technology 34 20 9 23 15 0 0 54 37 15
2024 Legal services 23 47 10 8 8 4 0 73 17 45
2024 Administration and operations 22 36 16 13 10 2 0 59 24 2045
2024 Human resources 29 39 11 11 8 1 0 69 20 310
2024 Financial management 24 43 16 12 4 1 1 68 16 155
2024 Procurement 12 45 12 12 18 0 0 58 30 15
2024 Real property 11 42 25 15 7 0 0 53 22 10
2024 Material management 15 75 0 0 0 10 0 100 0 10
2024 Information management 30 35 17 9 6 2 1 67 15 125
2024 Information technology 24 34 16 14 9 2 1 60 24 295
2024 Internal audit 48 24 5 5 3 6 10 85 9 20
2024 Evaluation 16 47 16 16 5 0 0 63 21 35
2024 Data sciences 24 35 11 18 12 0 0 59 30 90
2024 Policy 19 36 12 18 13 2 0 55 32 525
2024 Project management 13 41 17 12 14 3 0 56 27 285
2024 Other services to the public 29 32 15 10 10 2 1 64 21 370
2024 None of the above 27 31 16 10 12 3 1 60 23 510
2022 Client contact centre 30 36 13 7 8 4 2 69 16 415
2022 Health care practitioners 44 34 21 0 0 0 0 79 0 10
2022 Federal regulators 35 26 17 17 0 4 0 64 18 20
2022 Compliance, inspection and enforcement 26 38 11 16 8 1 1 65 24 120
2022 Communications or public affairs 31 35 13 13 6 1 1 67 20 115
2022 Access to information and privacy 46 28 7 7 6 5 1 79 14 105
2022 Security 35 37 9 10 5 0 4 75 15 80
2022 Science and technology 14 35 32 19 0 0 0 49 19 15
2022 Legal services 15 51 12 13 9 0 0 67 21 30
2022 Administration and operations 30 38 14 10 5 2 1 70 16 1845
2022 Human resources 42 41 10 5 2 1 0 84 7 270
2022 Financial management 40 41 9 6 2 3 0 83 8 175
2022 Procurement 29 23 33 7 8 0 0 51 16 10
2022 Material management 43 51 6 0 0 0 0 94 0 15
2022 Information management 30 40 16 6 6 3 0 72 11 115
2022 Information technology 32 33 12 12 8 2 1 67 21 260
2022 Internal audit 46 27 16 12 0 0 0 73 12 20
2022 Evaluation 45 26 15 9 5 0 0 72 14 55
2022 Data sciences 26 39 14 16 2 3 0 68 18 70
2022 Policy 25 47 11 11 6 1 0 72 17 420
2022 Project management 28 39 17 10 5 1 0 67 15 295
2022 Other services to the public 29 34 15 9 7 5 1 67 17 310
2022 None of the above 32 35 13 9 5 4 2 71 15 405
2020 Client contact centre 32 31 20 9 5 3 0 65 15 510
2020 Health care practitioners 15 70 10 5 0 0 0 85 5 20
2020 Federal regulators 35 20 26 10 4 5 0 58 15 20
2020 Compliance, inspection and enforcement 25 34 19 14 6 1 0 60 21 80
2020 Communications or public affairs 34 35 19 8 2 1 0 70 11 130
2020 Access to information and privacy 47 28 13 4 4 2 2 77 9 120
2020 Security 37 40 14 7 1 1 0 78 8 75
2020 Science and technology 33 54 6 7 0 0 0 87 7 15
2020 Legal services 29 42 12 17 0 0 0 71 17 40
2020 Administration and operations 33 32 17 10 5 2 0 67 15 1925
2020 Human resources 49 35 8 3 3 0 1 85 7 295
2020 Financial management 51 30 12 4 3 1 0 81 7 170
2020 Procurement 37 46 4 8 4 0 0 83 12 25
2020 Material management 54 31 10 6 0 0 0 85 6 20
2020 Information management 49 27 10 9 5 0 0 76 14 130
2020 Information technology 34 34 18 7 4 3 0 70 11 270
2020 Internal audit 35 38 18 4 0 5 0 77 5 25
2020 Evaluation 45 30 14 9 2 0 0 74 12 40
2020 Data sciences 35 35 21 7 1 0 1 71 8 90
2020 Policy 31 42 13 9 5 1 0 73 13 405
2020 Project management 34 33 18 9 5 1 0 68 14 315
2020 Other services to the public 38 26 21 8 5 2 0 65 14 300
2020 None of the above 35 28 19 10 6 2 0 64 16 485
2019 Client contact centre 18 31 24 12 12 2 0 50 25 455
2019 Health care practitioners 39 48 9 0 4 0 0 87 4 25
2019 Federal regulators 34 25 34 7 0 0 0 59 7 30
2019 Compliance, inspection and enforcement 15 45 17 14 10 0 0 60 23 95
2019 Communications or public affairs 37 44 10 7 2 0 0 81 9 120
2019 Access to information and privacy 32 35 20 12 1 1 1 67 13 125
2019 Security 26 27 25 19 1 1 0 54 21 75
2019 Science and technology 26 25 25 12 5 7 0 55 18 15
2019 Legal services 26 45 3 22 4 0 0 72 25 30
2019 Administration and operations 25 35 17 13 7 2 0 62 20 1760
2019 Human resources 33 40 16 6 3 2 0 74 9 255
2019 Financial management 36 41 14 5 2 2 1 79 7 180
2019 Procurement 33 43 9 4 11 0 0 76 15 20
2019 Material management 40 31 17 12 0 0 0 71 12 20
2019 Information management 20 40 17 10 9 4 0 63 20 140
2019 Information technology 23 37 16 12 7 4 0 63 21 265
2019 Internal audit 41 38 7 4 4 4 0 83 9 25
2019 Evaluation 18 26 20 23 11 2 0 45 35 50
2019 Data sciences 27 41 11 14 6 1 0 69 20 80
2019 Policy 30 37 15 11 5 2 0 68 16 420
2019 Project management 21 37 19 13 9 2 1 59 22 300
2019 Other services to the public 29 35 16 9 8 2 0 66 18 305
2019 None of the above 28 32 20 11 6 2 0 62 18 510

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 16 35 19 16 15 0 0 51 31 65
2024 Intelligence analysts 0 46 12 15 27 0 0 46 42 15
2024 Compliance, inspection and enforcement 11 29 15 38 4 3 0 41 43 30
2024 Communications or public affairs 18 50 15 13 5 0 0 68 17 40
2024 Access to information and privacy 35 43 6 16 0 0 0 78 16 15
2024 Security 18 50 8 23 0 0 0 69 23 15
2024 Administration and operations 12 54 12 16 6 0 0 66 22 420
2024 Human resources 16 60 9 13 3 0 0 76 16 80
2024 Financial management 12 54 15 16 2 2 0 67 18 70
2024 Information management 28 30 22 14 7 0 0 58 21 15
2024 Information technology 19 48 14 10 9 0 0 68 19 70
2024 Data sciences 12 59 17 0 12 0 0 71 12 15
2024 Policy 5 49 10 26 6 4 0 56 34 125
2024 Project management 13 40 20 15 8 4 0 55 24 65
2024 Other services to the public 23 35 18 21 3 0 0 58 24 55
2024 None of the above 14 46 15 18 4 1 1 62 23 90
2022 Client contact centre 7 53 21 11 6 0 1 60 18 60
2022 Compliance, inspection and enforcement 13 43 15 24 0 5 0 58 25 20
2022 Communications or public affairs 3 55 15 12 9 6 0 61 22 30
2022 Access to information and privacy 44 10 18 19 9 0 0 53 28 10
2022 Security 28 56 0 0 15 0 0 85 15 15
2022 Administration and operations 13 49 14 18 5 0 0 63 23 370
2022 Human resources 23 52 15 4 4 0 1 76 8 65
2022 Financial management 29 49 12 6 3 1 0 78 9 75
2022 Information management 17 57 10 16 0 0 0 74 16 10
2022 Information technology 20 40 15 15 8 1 1 62 23 75
2022 Data sciences 14 45 18 11 6 6 0 62 18 15
2022 Policy 14 49 14 17 3 2 0 65 20 100
2022 Project management 16 42 16 16 9 1 0 58 26 80
2022 Other services to the public 16 37 5 29 9 2 0 55 40 40
2022 None of the above 18 42 9 18 11 2 0 61 29 70
2020 Client contact centre 7 43 17 30 3 0 0 50 33 40
2020 Health care practitioners 10 59 0 31 0 0 0 69 31 10
2020 Compliance, inspection and enforcement 7 53 7 16 16 0 0 60 33 15
2020 Communications or public affairs 21 47 12 20 0 0 0 68 20 35
2020 Access to information and privacy 59 8 0 17 17 0 0 66 34 10
2020 Security 11 70 0 10 10 0 0 81 19 10
2020 Administration and operations 16 47 14 17 4 1 0 65 21 425
2020 Human resources 27 53 10 10 0 0 0 80 10 70
2020 Financial management 22 44 10 15 4 4 1 70 19 75
2020 Information management 28 33 14 20 4 0 0 62 24 20
2020 Information technology 21 48 14 12 4 1 0 69 16 75
2020 Internal audit 9 64 9 9 9 0 0 73 18 10
2020 Data sciences 16 55 10 20 0 0 0 70 20 20
2020 Policy 17 64 8 10 0 0 0 82 10 110
2020 Project management 23 50 14 7 5 1 0 74 12 75
2020 Other services to the public 2 64 14 18 2 0 0 66 21 45
2020 None of the above 16 41 17 21 6 0 0 56 27 100
2019 Client contact centre 9 38 27 23 3 0 0 47 26 35
2019 Compliance, inspection and enforcement 6 48 39 0 6 0 0 54 6 15
2019 Communications or public affairs 34 47 12 7 0 0 0 81 7 30
2019 Security 19 37 13 12 12 0 6 60 26 15
2019 Administration and operations 13 45 16 19 3 2 1 60 23 380
2019 Human resources 24 52 14 5 3 2 0 77 8 60
2019 Financial management 25 40 15 12 2 2 5 69 14 60
2019 Information management 23 42 5 18 6 6 0 69 26 15
2019 Information technology 20 39 18 14 8 2 0 60 22 65
2019 Data sciences 34 28 13 19 6 0 0 61 26 15
2019 Policy 18 50 14 9 5 2 1 70 15 110
2019 Project management 16 54 12 12 6 2 0 70 18 50
2019 Other services to the public 7 51 16 18 5 0 3 60 24 40
2019 None of the above 23 38 14 16 5 1 2 64 22 95

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 29 26 17 9 13 1 4 30 70 705
2024 Health care practitioners 31 29 12 17 11 0 0 31 69 15
2024 Intelligence analysts 29 23 10 15 18 2 3 31 69 70
2024 Federal regulators 22 26 25 0 21 6 0 24 76 15
2024 Compliance, inspection and enforcement 17 28 16 10 27 0 2 17 83 105
2024 Communications or public affairs 29 34 16 8 10 1 3 30 70 145
2024 Access to information and privacy 32 30 17 10 8 2 1 33 67 115
2024 Security 25 30 18 11 13 0 1 26 74 85
2024 Science and technology 5 50 17 6 7 0 15 6 94 15
2024 Legal services 15 32 19 8 24 2 0 15 85 45
2024 Administration and operations 28 25 20 11 14 1 2 28 72 2035
2024 Human resources 30 29 14 7 16 0 3 31 69 305
2024 Financial management 33 26 19 9 7 0 6 35 65 155
2024 Procurement 21 17 30 20 12 0 0 21 79 15
2024 Real property 8 27 19 15 31 0 0 8 92 10
2024 Material management 37 0 20 19 24 0 0 37 63 10
2024 Information management 39 27 14 9 11 0 1 39 61 125
2024 Information technology 33 28 17 8 12 0 2 34 66 290
2024 Internal audit 37 34 11 3 5 0 10 41 59 20
2024 Evaluation 36 40 9 6 6 0 2 37 63 35
2024 Data sciences 34 22 20 11 12 0 2 34 66 90
2024 Policy 28 29 16 11 12 1 3 30 70 525
2024 Project management 22 28 17 16 15 0 2 22 78 285
2024 Other services to the public 29 27 18 13 10 1 2 30 70 370
2024 None of the above 30 28 17 8 14 1 2 31 69 510
2022 Client contact centre 24 21 23 11 17 2 2 415
2022 Health care practitioners 33 28 12 18 8 0 0 10
2022 Federal regulators 17 21 8 23 17 0 13 20
2022 Compliance, inspection and enforcement 29 17 20 14 18 1 1 120
2022 Communications or public affairs 23 31 21 8 14 1 2 115
2022 Access to information and privacy 31 27 15 7 13 2 5 105
2022 Security 25 33 15 11 12 0 3 80
2022 Science and technology 15 14 33 0 31 0 7 15
2022 Legal services 22 21 17 16 22 0 3 30
2022 Administration and operations 27 26 20 11 14 1 1 1830
2022 Human resources 33 24 19 6 15 0 3 265
2022 Financial management 39 23 16 10 8 0 4 175
2022 Procurement 25 26 16 26 0 0 7 10
2022 Material management 24 14 37 13 6 0 7 15
2022 Information management 34 27 19 6 13 0 1 115
2022 Information technology 31 22 20 12 12 1 2 260
2022 Internal audit 25 34 26 4 12 0 0 20
2022 Evaluation 34 28 21 8 10 0 0 55
2022 Data sciences 36 21 15 9 14 1 3 70
2022 Policy 30 29 15 10 14 0 2 415
2022 Project management 28 25 20 9 15 0 3 295
2022 Other services to the public 24 25 21 9 17 1 3 305
2022 None of the above 25 26 18 12 14 1 3 400
2020 Client contact centre 27 27 25 10 11 0 0 510
2020 Health care practitioners 38 30 21 0 10 0 0 20
2020 Federal regulators 21 24 35 10 10 0 0 20
2020 Compliance, inspection and enforcement 23 28 31 9 10 0 0 80
2020 Communications or public affairs 34 36 18 6 6 0 0 130
2020 Access to information and privacy 33 25 19 9 12 0 2 120
2020 Security 28 23 24 11 13 0 1 75
2020 Science and technology 34 25 41 0 0 0 0 15
2020 Legal services 24 32 27 11 7 0 0 40
2020 Administration and operations 27 29 21 12 9 0 1 1920
2020 Human resources 32 30 19 10 8 0 1 290
2020 Financial management 33 31 21 8 6 0 1 170
2020 Procurement 21 28 32 16 4 0 0 25
2020 Material management 36 28 13 19 4 0 0 20
2020 Information management 38 23 17 10 11 1 0 130
2020 Information technology 35 28 19 8 10 0 1 270
2020 Internal audit 39 42 9 5 5 0 0 25
2020 Evaluation 37 17 19 19 7 0 0 40
2020 Data sciences 41 27 11 11 9 0 0 90
2020 Policy 37 28 19 11 3 0 1 405
2020 Project management 29 31 20 13 7 0 0 310
2020 Other services to the public 28 26 22 11 11 1 1 300
2020 None of the above 28 28 20 14 10 0 0 485
2019 Client contact centre 18 24 23 14 20 0 0 455
2019 Health care practitioners 24 31 20 8 17 0 0 25
2019 Federal regulators 13 19 18 25 22 0 3 30
2019 Compliance, inspection and enforcement 13 28 25 16 17 0 1 95
2019 Communications or public affairs 30 33 13 12 12 0 1 120
2019 Access to information and privacy 23 25 23 11 16 1 0 125
2019 Security 15 24 26 17 19 0 0 75
2019 Science and technology 13 24 32 17 13 0 0 15
2019 Legal services 18 43 15 11 14 0 0 30
2019 Administration and operations 18 27 23 14 18 0 1 1760
2019 Human resources 22 28 25 13 10 0 2 255
2019 Financial management 28 22 26 12 11 1 1 180
2019 Procurement 24 29 13 12 22 0 0 20
2019 Material management 22 21 22 15 15 0 6 20
2019 Information management 22 24 22 17 13 0 1 140
2019 Information technology 21 29 23 13 13 0 2 270
2019 Internal audit 30 34 8 4 23 0 0 25
2019 Evaluation 18 19 21 22 20 0 0 50
2019 Data sciences 26 38 14 9 11 0 2 80
2019 Policy 19 30 22 14 12 0 2 420
2019 Project management 18 25 21 16 20 0 1 300
2019 Other services to the public 25 25 20 13 17 0 1 305
2019 None of the above 20 25 22 14 16 2 1 510

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 27 26 22 13 10 0 3 27 73 700
2024 Health care practitioners 25 42 22 6 5 0 0 25 75 15
2024 Intelligence analysts 24 19 25 12 16 2 2 25 75 70
2024 Federal regulators 31 0 39 4 20 6 0 33 67 15
2024 Compliance, inspection and enforcement 10 19 28 18 23 1 1 10 90 105
2024 Communications or public affairs 15 32 22 20 10 0 0 15 85 145
2024 Access to information and privacy 31 25 22 13 8 1 0 31 69 115
2024 Security 23 19 22 19 15 0 1 24 76 85
2024 Science and technology 26 0 37 30 7 0 0 26 74 15
2024 Legal services 19 19 33 15 13 0 0 19 81 45
2024 Administration and operations 21 26 23 14 14 1 1 22 78 2040
2024 Human resources 20 27 26 15 11 0 2 20 80 305
2024 Financial management 13 34 22 17 13 0 1 13 87 155
2024 Procurement 7 21 37 30 6 0 0 7 93 15
2024 Real property 0 34 43 0 22 0 0 0 100 10
2024 Material management 41 17 42 0 0 0 0 41 59 10
2024 Information management 23 37 17 11 11 0 1 23 77 125
2024 Information technology 29 23 22 11 14 0 1 29 71 295
2024 Internal audit 28 11 41 0 10 0 10 31 69 20
2024 Evaluation 27 34 19 15 4 0 0 27 73 35
2024 Data sciences 22 29 21 13 15 0 0 22 78 90
2024 Policy 12 24 31 15 16 0 1 12 88 520
2024 Project management 12 24 34 14 15 0 1 12 88 285
2024 Other services to the public 29 23 21 11 13 1 2 29 71 370
2024 None of the above 26 24 25 11 13 1 1 27 73 510
2022 Client contact centre 21 22 28 11 13 2 3 415
2022 Health care practitioners 10 38 10 22 19 0 0 10
2022 Federal regulators 31 22 26 8 8 0 5 20
2022 Compliance, inspection and enforcement 15 18 33 18 16 0 0 120
2022 Communications or public affairs 16 21 34 12 15 0 1 120
2022 Access to information and privacy 27 27 20 12 12 0 2 105
2022 Security 29 19 22 19 9 0 1 80
2022 Science and technology 23 35 14 27 0 0 0 15
2022 Legal services 9 30 23 19 20 0 0 30
2022 Administration and operations 19 27 24 15 14 0 1 1840
2022 Human resources 15 23 33 15 13 0 1 265
2022 Financial management 16 31 25 19 7 0 1 175
2022 Procurement 0 17 28 39 17 0 0 10
2022 Material management 50 25 12 6 6 0 0 15
2022 Information management 34 38 12 12 4 0 1 115
2022 Information technology 22 26 24 11 15 1 1 260
2022 Internal audit 21 15 43 17 5 0 0 20
2022 Evaluation 27 28 22 12 11 0 0 55
2022 Data sciences 14 32 18 18 17 1 0 70
2022 Policy 13 27 26 17 16 0 1 420
2022 Project management 18 21 29 13 17 0 1 290
2022 Other services to the public 22 24 27 13 11 1 2 310
2022 None of the above 26 26 18 12 15 1 2 400
2020 Client contact centre 25 27 28 12 8 0 1 510
2020 Health care practitioners 10 60 15 11 5 0 0 20
2020 Federal regulators 25 21 30 10 15 0 0 20
2020 Compliance, inspection and enforcement 12 15 35 24 15 0 0 80
2020 Communications or public affairs 9 28 27 17 17 0 1 130
2020 Access to information and privacy 37 26 23 8 7 0 0 120
2020 Security 18 43 18 14 7 0 1 75
2020 Science and technology 36 7 13 26 17 0 0 15
2020 Legal services 9 27 35 17 12 0 0 40
2020 Administration and operations 21 25 25 15 12 0 1 1925
2020 Human resources 17 24 28 22 9 0 0 295
2020 Financial management 24 31 21 12 12 0 0 170
2020 Procurement 8 20 36 24 12 0 0 25
2020 Material management 46 37 9 9 0 0 0 20
2020 Information management 35 22 24 6 11 1 1 130
2020 Information technology 23 30 20 15 11 0 1 270
2020 Internal audit 19 4 43 17 17 0 0 25
2020 Evaluation 13 32 34 14 7 0 0 40
2020 Data sciences 18 38 18 14 12 0 0 90
2020 Policy 9 21 28 25 16 0 0 405
2020 Project management 18 23 25 20 14 0 0 315
2020 Other services to the public 25 27 25 14 9 0 1 300
2020 None of the above 26 24 25 13 11 0 0 485
2019 Client contact centre 26 29 24 11 7 0 2 455
2019 Health care practitioners 20 40 23 13 4 0 0 25
2019 Federal regulators 41 15 29 14 0 0 0 30
2019 Compliance, inspection and enforcement 18 22 24 16 19 1 0 95
2019 Communications or public affairs 18 35 26 15 7 0 0 120
2019 Access to information and privacy 38 23 22 11 5 1 0 125
2019 Security 24 23 30 15 8 0 0 75
2019 Science and technology 20 19 42 5 13 0 0 15
2019 Legal services 17 39 17 17 11 0 0 30
2019 Administration and operations 24 25 25 15 10 0 0 1765
2019 Human resources 17 26 27 19 11 0 0 255
2019 Financial management 19 37 27 11 5 0 2 180
2019 Procurement 24 44 6 13 13 0 0 20
2019 Material management 58 22 10 10 0 0 0 20
2019 Information management 38 26 22 10 2 0 2 135
2019 Information technology 23 26 26 14 9 0 1 270
2019 Internal audit 32 34 16 14 4 0 0 25
2019 Evaluation 16 32 36 12 3 0 0 50
2019 Data sciences 28 25 25 7 12 1 1 80
2019 Policy 18 31 27 15 8 0 0 420
2019 Project management 20 22 32 14 12 0 0 300
2019 Other services to the public 30 25 23 13 8 0 0 305
2019 None of the above 31 25 20 13 10 1 1 510

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 31 23 19 9 7 1 10 35 65 705
2024 Health care practitioners 33 52 10 0 5 0 0 33 67 15
2024 Intelligence analysts 27 23 18 14 12 2 3 29 71 70
2024 Federal regulators 27 6 25 14 22 6 0 28 72 15
2024 Compliance, inspection and enforcement 21 18 23 19 16 0 3 21 79 105
2024 Communications or public affairs 15 23 25 20 16 0 1 15 85 145
2024 Access to information and privacy 42 16 21 9 11 1 1 43 57 115
2024 Security 26 25 21 11 15 0 3 27 73 85
2024 Science and technology 29 20 5 32 15 0 0 29 71 15
2024 Legal services 27 20 26 10 13 0 3 28 72 45
2024 Administration and operations 29 25 19 10 11 1 3 30 70 2040
2024 Human resources 26 31 19 14 8 0 2 26 74 310
2024 Financial management 20 29 20 13 15 1 2 21 79 155
2024 Procurement 21 13 35 24 6 0 0 21 79 15
2024 Real property 11 23 26 18 22 0 0 11 89 10
2024 Material management 40 45 15 0 0 0 0 40 60 10
2024 Information management 39 24 17 8 10 1 1 40 60 125
2024 Information technology 31 23 15 15 14 0 2 32 68 290
2024 Internal audit 28 25 27 0 10 0 10 31 69 20
2024 Evaluation 33 32 21 7 4 3 0 34 66 35
2024 Data sciences 23 26 22 11 17 0 2 23 77 90
2024 Policy 10 22 26 19 21 0 1 10 90 520
2024 Project management 14 29 24 16 17 0 0 14 86 285
2024 Other services to the public 36 22 16 9 12 0 4 38 62 370
2024 None of the above 32 25 18 10 10 1 4 33 67 505
2022 Client contact centre 30 22 14 12 7 3 12 410
2022 Health care practitioners 46 16 9 21 8 0 0 10
2022 Federal regulators 30 23 33 0 4 0 10 20
2022 Compliance, inspection and enforcement 23 30 21 11 12 1 2 120
2022 Communications or public affairs 20 28 22 11 14 0 4 115
2022 Access to information and privacy 32 28 18 10 8 2 3 105
2022 Security 37 22 23 10 5 0 3 80
2022 Science and technology 42 5 27 6 14 0 6 15
2022 Legal services 21 31 16 21 12 0 0 30
2022 Administration and operations 30 27 17 12 10 1 3 1830
2022 Human resources 22 30 25 8 11 1 3 265
2022 Financial management 24 23 28 18 4 2 2 175
2022 Procurement 0 27 22 43 8 0 0 10
2022 Material management 61 14 12 6 6 0 0 15
2022 Information management 52 20 19 4 4 0 2 115
2022 Information technology 27 26 18 11 12 2 3 260
2022 Internal audit 33 25 11 31 0 0 0 20
2022 Evaluation 40 26 10 14 8 0 1 55
2022 Data sciences 22 23 26 15 11 1 1 70
2022 Policy 14 27 25 17 16 0 0 420
2022 Project management 22 22 23 17 15 0 0 290
2022 Other services to the public 32 22 20 11 8 1 4 310
2022 None of the above 34 20 19 11 11 1 4 395
2020 Client contact centre 36 24 19 8 5 0 8 510
2020 Health care practitioners 18 51 21 0 5 0 6 20
2020 Federal regulators 31 5 25 14 15 5 5 20
2020 Compliance, inspection and enforcement 18 19 30 18 15 0 0 80
2020 Communications or public affairs 19 25 28 13 16 0 0 130
2020 Access to information and privacy 53 15 16 8 5 0 2 120
2020 Security 39 32 17 8 3 0 1 75
2020 Science and technology 46 14 20 7 13 0 0 15
2020 Legal services 22 26 39 4 7 0 2 40
2020 Administration and operations 29 27 20 13 10 0 1 1920
2020 Human resources 27 30 23 12 8 1 0 295
2020 Financial management 24 35 19 12 9 0 1 170
2020 Procurement 20 20 36 8 16 0 0 25
2020 Material management 41 41 9 9 0 0 0 20
2020 Information management 47 24 15 6 8 0 1 125
2020 Information technology 33 24 19 14 8 0 1 270
2020 Internal audit 31 22 30 13 4 0 0 25
2020 Evaluation 30 32 25 7 7 0 0 40
2020 Data sciences 30 25 27 9 9 0 0 90
2020 Policy 10 24 28 21 16 0 1 405
2020 Project management 23 27 25 15 9 0 1 310
2020 Other services to the public 34 28 20 8 7 1 2 300
2020 None of the above 32 25 19 10 10 1 2 485
2019 Client contact centre 38 25 18 6 4 1 7 455
2019 Health care practitioners 30 41 12 13 0 0 4 25
2019 Federal regulators 46 11 29 10 0 0 4 30
2019 Compliance, inspection and enforcement 26 30 17 18 7 1 1 95
2019 Communications or public affairs 21 32 24 18 3 0 1 120
2019 Access to information and privacy 43 28 14 8 4 2 0 125
2019 Security 41 23 21 11 4 0 0 75
2019 Science and technology 22 26 19 14 19 0 0 15
2019 Legal services 24 44 21 3 7 0 0 30
2019 Administration and operations 31 28 22 11 6 1 2 1745
2019 Human resources 23 33 25 14 5 0 0 255
2019 Financial management 26 38 24 7 4 0 2 180
2019 Procurement 34 29 6 13 18 0 0 20
2019 Material management 63 17 10 10 0 0 0 20
2019 Information management 42 28 16 9 1 0 4 140
2019 Information technology 32 26 20 13 8 0 1 270
2019 Internal audit 46 23 27 0 4 0 0 25
2019 Evaluation 22 31 30 8 8 2 0 50
2019 Data sciences 37 25 23 6 7 0 1 80
2019 Policy 22 28 24 15 10 1 1 420
2019 Project management 23 29 22 13 12 0 1 300
2019 Other services to the public 39 27 16 9 5 1 3 305
2019 None of the above 39 25 16 9 8 1 2 505

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 33 22 16 9 8 5 6 38 62 705
2024 Health care practitioners 17 30 37 10 5 0 0 17 83 15
2024 Intelligence analysts 12 23 15 17 24 4 6 13 87 70
2024 Federal regulators 25 17 22 4 13 6 13 31 69 15
2024 Compliance, inspection and enforcement 14 19 22 15 25 2 2 15 85 105
2024 Communications or public affairs 22 30 25 11 9 1 2 23 77 145
2024 Access to information and privacy 34 19 18 14 12 2 1 35 65 115
2024 Security 24 22 18 14 17 1 4 25 75 85
2024 Science and technology 29 8 32 17 15 0 0 29 71 15
2024 Legal services 26 23 24 6 17 2 2 27 73 45
2024 Administration and operations 32 25 17 10 10 3 2 34 66 2045
2024 Human resources 25 26 21 13 13 0 3 25 75 310
2024 Financial management 27 25 17 18 8 1 5 29 71 155
2024 Procurement 14 25 19 24 11 0 7 15 85 15
2024 Real property 25 15 34 16 9 0 0 25 75 10
2024 Material management 48 31 20 0 0 0 0 48 52 10
2024 Information management 30 25 16 12 13 1 3 31 69 125
2024 Information technology 30 19 18 14 18 0 2 30 70 295
2024 Internal audit 27 37 10 7 10 0 10 30 70 20
2024 Evaluation 29 40 13 2 2 9 4 34 66 35
2024 Data sciences 17 19 25 13 22 0 2 18 82 90
2024 Policy 15 27 25 15 15 0 2 16 84 520
2024 Project management 13 24 27 16 18 0 1 14 86 285
2024 Other services to the public 41 21 16 7 9 2 4 44 56 370
2024 None of the above 35 19 18 12 9 3 4 38 62 510
2022 Client contact centre 22 20 18 14 13 6 7 410
2022 Health care practitioners 17 45 10 21 8 0 0 10
2022 Federal regulators 16 37 22 12 4 0 9 20
2022 Compliance, inspection and enforcement 27 14 18 18 21 2 1 120
2022 Communications or public affairs 22 29 24 11 11 1 1 120
2022 Access to information and privacy 34 14 18 11 14 4 4 105
2022 Security 31 24 14 14 11 1 5 80
2022 Science and technology 26 13 48 6 7 0 0 15
2022 Legal services 27 14 10 22 24 3 0 30
2022 Administration and operations 28 24 19 14 11 2 2 1835
2022 Human resources 18 27 24 14 14 0 3 265
2022 Financial management 24 26 24 15 9 0 2 175
2022 Procurement 9 15 42 8 17 8 0 10
2022 Material management 60 22 12 0 6 0 0 15
2022 Information management 45 19 12 14 6 2 3 115
2022 Information technology 21 23 21 16 16 2 1 260
2022 Internal audit 29 18 16 18 19 0 0 20
2022 Evaluation 35 26 21 10 7 0 1 55
2022 Data sciences 15 30 23 17 14 0 1 70
2022 Policy 20 21 25 17 15 1 2 420
2022 Project management 21 19 21 18 19 1 2 290
2022 Other services to the public 30 20 19 15 10 2 5 310
2022 None of the above 35 17 17 12 12 3 5 400
2020 Client contact centre 26 22 24 12 11 4 2 510
2020 Health care practitioners 15 39 26 20 0 0 0 20
2020 Federal regulators 31 15 30 5 10 10 0 20
2020 Compliance, inspection and enforcement 22 19 27 18 15 0 0 80
2020 Communications or public affairs 21 33 21 9 14 0 2 130
2020 Access to information and privacy 38 23 21 7 8 2 2 120
2020 Security 28 28 18 15 12 0 0 75
2020 Science and technology 36 7 27 6 24 0 0 15
2020 Legal services 24 33 16 12 9 5 2 40
2020 Administration and operations 29 25 19 12 11 2 2 1920
2020 Human resources 25 24 26 15 8 1 1 295
2020 Financial management 31 35 18 8 6 0 1 170
2020 Procurement 12 24 32 12 16 0 4 25
2020 Material management 63 32 5 0 0 0 0 20
2020 Information management 43 23 17 6 10 1 0 130
2020 Information technology 26 27 20 15 11 0 1 270
2020 Internal audit 32 12 29 18 4 0 4 25
2020 Evaluation 23 24 25 19 9 0 0 40
2020 Data sciences 33 27 14 12 12 0 1 85
2020 Policy 15 23 28 21 13 0 1 400
2020 Project management 22 24 21 19 13 0 1 310
2020 Other services to the public 35 22 18 9 10 4 1 300
2020 None of the above 33 25 16 11 11 2 1 485
2019 Client contact centre 25 26 22 15 10 0 2 455
2019 Health care practitioners 37 24 27 7 4 0 0 25
2019 Federal regulators 38 22 26 11 0 0 4 30
2019 Compliance, inspection and enforcement 30 17 21 12 19 1 0 95
2019 Communications or public affairs 29 29 29 8 5 0 0 120
2019 Access to information and privacy 35 19 21 11 12 2 1 120
2019 Security 28 27 19 14 12 0 0 75
2019 Science and technology 20 13 24 30 12 0 0 15
2019 Legal services 35 24 20 10 11 0 0 30
2019 Administration and operations 27 23 22 14 11 1 1 1755
2019 Human resources 20 25 21 16 18 0 1 255
2019 Financial management 30 29 27 8 4 1 2 180
2019 Procurement 39 24 13 20 4 0 0 20
2019 Material management 55 16 23 6 0 0 0 20
2019 Information management 34 28 20 9 6 1 3 135
2019 Information technology 23 28 20 15 12 1 2 270
2019 Internal audit 38 35 12 15 0 0 0 25
2019 Evaluation 20 24 30 19 8 0 0 50
2019 Data sciences 29 27 17 14 10 3 0 80
2019 Policy 23 28 26 13 8 0 1 420
2019 Project management 20 22 26 17 13 1 1 300
2019 Other services to the public 32 23 16 15 11 1 1 305
2019 None of the above 35 22 17 13 9 1 2 505

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 57 15 7 3 1 1 14 68 32 705
2024 Health care practitioners 61 12 16 0 0 0 11 68 32 15
2024 Intelligence analysts 48 17 10 6 7 2 8 54 46 70
2024 Federal regulators 41 25 10 0 8 0 16 48 52 15
2024 Compliance, inspection and enforcement 45 23 8 5 3 4 11 53 47 105
2024 Communications or public affairs 34 33 18 7 3 2 4 36 64 145
2024 Access to information and privacy 59 16 9 3 1 2 10 67 33 115
2024 Security 54 16 7 8 5 0 11 61 39 85
2024 Science and technology 26 36 7 17 7 0 7 28 72 15
2024 Legal services 42 24 9 6 6 0 13 49 51 45
2024 Administration and operations 55 19 9 3 3 1 11 62 38 2040
2024 Human resources 53 24 8 5 3 0 8 57 43 310
2024 Financial management 45 25 12 4 8 0 6 48 52 155
2024 Procurement 24 43 6 12 0 8 7 28 72 15
2024 Real property 43 24 7 9 7 0 9 48 52 10
2024 Material management 72 18 0 0 0 0 10 80 20 10
2024 Information management 65 13 10 4 1 0 8 70 30 125
2024 Information technology 54 19 10 4 7 0 6 57 43 295
2024 Internal audit 59 20 5 0 5 0 10 66 34 20
2024 Evaluation 57 25 5 0 0 0 12 65 35 35
2024 Data sciences 56 12 13 7 5 1 7 60 40 90
2024 Policy 37 26 17 9 7 0 4 39 61 525
2024 Project management 43 23 14 5 5 0 10 48 52 280
2024 Other services to the public 62 17 6 2 2 1 11 71 29 370
2024 None of the above 54 17 9 4 3 1 11 62 38 510
2022 Client contact centre 45 20 10 5 4 3 13 415
2022 Health care practitioners 44 30 9 0 18 0 0 10
2022 Federal regulators 61 13 9 4 0 0 13 20
2022 Compliance, inspection and enforcement 51 25 8 4 5 1 6 120
2022 Communications or public affairs 34 34 14 4 10 2 2 115
2022 Access to information and privacy 64 13 3 4 3 2 11 105
2022 Security 58 17 7 2 2 0 14 80
2022 Science and technology 48 46 0 0 0 0 6 15
2022 Legal services 48 15 15 9 12 0 0 30
2022 Administration and operations 54 19 11 4 5 1 7 1840
2022 Human resources 46 23 15 5 5 1 5 270
2022 Financial management 44 21 19 7 3 1 5 175
2022 Procurement 35 33 8 17 0 0 7 10
2022 Material management 82 6 12 0 0 0 0 15
2022 Information management 73 17 5 1 0 0 5 115
2022 Information technology 43 27 11 5 7 0 7 260
2022 Internal audit 63 20 12 0 0 0 4 20
2022 Evaluation 69 10 11 6 0 2 3 55
2022 Data sciences 36 31 15 9 5 0 4 70
2022 Policy 35 27 14 11 10 0 3 420
2022 Project management 42 23 12 8 9 1 5 290
2022 Other services to the public 54 16 10 5 6 1 8 310
2022 None of the above 54 18 10 5 4 1 8 400
2020 Client contact centre 52 22 11 3 3 0 7 510
2020 Health care practitioners 46 38 10 0 0 0 6 20
2020 Federal regulators 41 10 30 5 14 0 0 20
2020 Compliance, inspection and enforcement 44 31 17 4 2 0 3 80
2020 Communications or public affairs 33 27 19 12 9 0 0 130
2020 Access to information and privacy 61 15 12 2 4 2 5 120
2020 Security 61 17 8 10 0 0 4 70
2020 Science and technology 63 0 19 6 12 0 0 15
2020 Legal services 38 39 11 9 0 0 2 40
2020 Administration and operations 49 23 11 6 5 0 5 1915
2020 Human resources 49 20 13 7 6 0 4 295
2020 Financial management 42 27 15 10 6 0 1 170
2020 Procurement 28 25 36 4 4 0 4 25
2020 Material management 69 14 4 9 0 0 4 20
2020 Information management 62 18 5 2 4 1 8 125
2020 Information technology 45 24 13 10 5 0 3 270
2020 Internal audit 40 34 13 9 4 0 0 25
2020 Evaluation 47 30 14 5 5 0 0 40
2020 Data sciences 54 20 10 10 5 0 1 85
2020 Policy 27 25 23 14 11 0 1 405
2020 Project management 43 23 14 11 7 0 1 310
2020 Other services to the public 58 21 6 4 4 1 6 295
2020 None of the above 56 15 13 6 6 1 3 480
2019 Client contact centre 53 21 12 4 3 1 6 455
2019 Health care practitioners 69 23 0 4 0 0 4 25
2019 Federal regulators 71 11 11 0 3 0 4 25
2019 Compliance, inspection and enforcement 49 16 20 3 5 1 6 95
2019 Communications or public affairs 54 22 16 5 2 0 1 120
2019 Access to information and privacy 62 17 11 2 1 2 6 125
2019 Security 64 19 10 6 0 0 1 75
2019 Science and technology 35 19 39 6 0 0 0 15
2019 Legal services 46 31 13 7 0 0 4 30
2019 Administration and operations 54 22 12 4 3 1 4 1755
2019 Human resources 52 18 11 8 2 0 8 255
2019 Financial management 54 22 13 7 1 1 3 180
2019 Procurement 63 22 5 0 5 0 5 20
2019 Material management 78 10 6 0 0 0 6 20
2019 Information management 66 17 7 1 1 0 7 140
2019 Information technology 45 27 12 6 5 0 4 270
2019 Internal audit 65 12 11 0 4 0 8 25
2019 Evaluation 60 25 4 6 2 0 4 50
2019 Data sciences 53 26 10 6 1 1 3 80
2019 Policy 42 27 18 6 5 0 2 420
2019 Project management 49 27 12 5 4 0 3 300
2019 Other services to the public 56 19 12 4 4 1 4 300
2019 None of the above 55 18 8 6 3 1 9 505

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 32 25 18 11 12 1 2 33 67 705
2024 Health care practitioners 17 36 18 24 5 0 0 17 83 15
2024 Intelligence analysts 13 22 17 17 25 2 4 14 86 70
2024 Federal regulators 26 22 13 16 17 0 6 27 73 15
2024 Compliance, inspection and enforcement 15 18 27 22 16 1 1 15 85 105
2024 Communications or public affairs 24 25 20 16 14 1 0 24 76 145
2024 Access to information and privacy 36 22 18 14 9 1 1 36 64 115
2024 Security 31 23 20 9 18 0 0 31 69 85
2024 Science and technology 16 9 23 42 9 0 0 16 84 15
2024 Legal services 25 13 27 10 22 0 3 26 74 45
2024 Administration and operations 32 23 19 10 14 1 1 33 67 2045
2024 Human resources 29 28 18 10 14 0 1 29 71 310
2024 Financial management 24 27 20 16 12 0 1 24 76 155
2024 Procurement 7 32 19 29 13 0 0 7 93 15
2024 Real property 31 26 17 10 17 0 0 31 69 10
2024 Material management 51 8 22 8 10 0 0 51 49 10
2024 Information management 39 23 19 11 8 0 0 39 61 125
2024 Information technology 32 26 15 10 15 0 2 33 67 295
2024 Internal audit 44 17 16 0 12 0 10 50 50 20
2024 Evaluation 31 32 13 10 12 0 3 32 68 35
2024 Data sciences 29 23 20 8 17 0 3 29 71 90
2024 Policy 17 25 24 14 20 0 1 17 83 525
2024 Project management 22 27 19 10 22 0 1 22 78 280
2024 Other services to the public 38 22 17 8 13 1 1 39 61 370
2024 None of the above 33 26 16 12 10 1 1 34 66 510
2022 Client contact centre 35 23 19 8 10 2 2 410
2022 Health care practitioners 17 36 30 0 18 0 0 10
2022 Federal regulators 41 22 12 12 8 0 5 20
2022 Compliance, inspection and enforcement 26 26 25 6 15 0 1 120
2022 Communications or public affairs 29 29 18 13 10 0 1 115
2022 Access to information and privacy 43 20 15 4 13 2 3 105
2022 Security 43 19 21 5 8 2 2 80
2022 Science and technology 36 25 16 23 0 0 0 15
2022 Legal services 34 24 19 9 14 0 0 30
2022 Administration and operations 35 27 18 9 9 0 1 1840
2022 Human resources 38 27 13 8 11 0 2 270
2022 Financial management 35 30 20 8 5 0 1 175
2022 Procurement 15 26 42 17 0 0 0 10
2022 Material management 59 6 7 28 0 0 0 15
2022 Information management 45 29 17 2 4 1 1 115
2022 Information technology 37 31 11 8 10 0 2 260
2022 Internal audit 39 10 23 18 10 0 0 20
2022 Evaluation 34 23 20 16 7 0 0 55
2022 Data sciences 24 29 22 18 7 0 0 70
2022 Policy 24 27 19 13 17 0 1 415
2022 Project management 30 29 16 11 14 0 1 290
2022 Other services to the public 35 24 17 9 12 1 2 310
2022 None of the above 38 22 19 9 8 0 4 405
2020 Client contact centre 29 27 21 11 11 1 1 510
2020 Health care practitioners 34 35 16 16 0 0 0 20
2020 Federal regulators 35 16 25 10 14 0 0 20
2020 Compliance, inspection and enforcement 19 32 21 15 13 0 0 80
2020 Communications or public affairs 17 31 21 15 17 0 0 130
2020 Access to information and privacy 44 21 18 7 9 0 2 115
2020 Security 34 29 22 8 5 0 1 75
2020 Science and technology 29 32 26 6 6 0 0 15
2020 Legal services 19 24 31 10 15 0 0 40
2020 Administration and operations 30 27 21 11 10 0 1 1925
2020 Human resources 35 25 20 10 10 0 1 295
2020 Financial management 34 27 21 10 8 0 0 170
2020 Procurement 0 48 20 12 20 0 0 25
2020 Material management 50 27 14 4 5 0 0 20
2020 Information management 39 25 16 10 8 0 2 130
2020 Information technology 31 27 23 8 10 0 1 270
2020 Internal audit 35 29 17 4 14 0 0 25
2020 Evaluation 47 17 17 14 5 0 0 40
2020 Data sciences 27 23 22 9 20 0 0 85
2020 Policy 17 22 26 19 16 0 0 405
2020 Project management 27 25 17 18 12 0 0 315
2020 Other services to the public 33 27 21 10 7 0 1 300
2020 None of the above 34 23 17 14 11 0 0 485
2019 Client contact centre 29 29 21 10 10 0 1 455
2019 Health care practitioners 33 27 28 8 4 0 0 25
2019 Federal regulators 47 27 15 8 3 0 0 25
2019 Compliance, inspection and enforcement 26 21 29 15 9 0 0 95
2019 Communications or public affairs 34 31 16 13 6 0 0 120
2019 Access to information and privacy 44 29 15 6 5 1 0 125
2019 Security 37 22 25 9 6 0 1 75
2019 Science and technology 40 19 24 5 12 0 0 15
2019 Legal services 29 38 20 6 7 0 0 30
2019 Administration and operations 35 26 21 10 7 0 1 1760
2019 Human resources 41 26 18 10 5 0 0 255
2019 Financial management 35 35 19 6 4 1 1 180
2019 Procurement 41 35 9 4 11 0 0 20
2019 Material management 53 29 12 6 0 0 0 20
2019 Information management 41 30 17 4 7 1 1 140
2019 Information technology 34 29 19 10 8 0 1 270
2019 Internal audit 45 36 7 4 8 0 0 25
2019 Evaluation 12 46 16 14 12 0 0 50
2019 Data sciences 42 31 15 6 7 0 0 80
2019 Policy 26 29 20 13 11 0 1 420
2019 Project management 31 30 18 10 10 0 0 300
2019 Other services to the public 37 26 18 8 10 0 1 305
2019 None of the above 37 28 15 10 8 1 2 505

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 29 25 18 9 12 2 6 32 68 705
2024 Health care practitioners 28 37 23 0 11 0 0 28 72 15
2024 Intelligence analysts 28 27 16 4 12 3 10 33 67 70
2024 Federal regulators 35 16 22 0 21 6 0 37 63 15
2024 Compliance, inspection and enforcement 20 26 20 13 16 3 2 21 79 105
2024 Communications or public affairs 21 29 26 9 13 0 2 22 78 145
2024 Access to information and privacy 39 29 12 9 5 2 5 42 58 115
2024 Security 28 32 13 12 12 0 2 29 71 85
2024 Science and technology 21 28 17 27 7 0 0 21 79 15
2024 Legal services 33 28 19 4 14 0 3 34 66 45
2024 Administration and operations 32 27 18 11 8 2 3 33 67 2045
2024 Human resources 28 30 20 8 8 1 4 30 70 310
2024 Financial management 24 38 17 10 6 2 2 26 74 155
2024 Procurement 19 39 29 7 5 0 0 19 81 15
2024 Real property 19 32 25 17 7 0 0 19 81 10
2024 Material management 30 27 20 12 0 0 11 34 66 10
2024 Information management 37 31 22 5 3 1 0 37 63 125
2024 Information technology 29 27 22 7 11 1 2 30 70 295
2024 Internal audit 39 33 13 0 0 5 10 46 54 20
2024 Evaluation 19 36 28 8 5 0 4 20 80 35
2024 Data sciences 29 26 23 5 12 0 6 30 70 90
2024 Policy 16 30 23 17 13 1 1 16 84 525
2024 Project management 15 32 27 9 15 1 1 16 84 285
2024 Other services to the public 37 23 16 8 10 2 4 39 61 370
2024 None of the above 36 23 15 12 8 2 4 38 62 505
2022 Client contact centre 30 25 19 8 7 5 7 415
2022 Health care practitioners 18 43 17 12 10 0 0 10
2022 Federal regulators 32 33 31 0 0 0 5 20
2022 Compliance, inspection and enforcement 38 27 16 9 8 0 2 120
2022 Communications or public affairs 26 28 23 11 10 0 2 115
2022 Access to information and privacy 49 21 9 7 4 4 7 105
2022 Security 38 29 13 7 6 0 7 80
2022 Science and technology 34 12 31 22 0 0 0 15
2022 Legal services 28 32 21 13 6 0 0 30
2022 Administration and operations 37 29 17 7 6 2 3 1840
2022 Human resources 41 28 17 3 6 1 3 270
2022 Financial management 44 28 15 7 1 1 3 175
2022 Procurement 35 50 7 8 0 0 0 10
2022 Material management 59 7 22 6 0 7 0 15
2022 Information management 50 24 17 4 2 1 2 115
2022 Information technology 36 30 16 6 9 2 1 260
2022 Internal audit 45 14 33 8 0 0 0 20
2022 Evaluation 48 25 8 6 9 0 4 50
2022 Data sciences 30 33 22 5 6 3 2 70
2022 Policy 23 31 28 10 7 0 1 420
2022 Project management 29 27 21 11 9 2 1 295
2022 Other services to the public 38 30 11 6 8 2 5 310
2022 None of the above 46 16 15 10 5 3 5 400
2020 Client contact centre 29 29 22 8 6 1 4 510
2020 Health care practitioners 36 59 5 0 0 0 0 20
2020 Federal regulators 36 14 25 10 9 0 5 20
2020 Compliance, inspection and enforcement 20 35 32 8 3 1 1 80
2020 Communications or public affairs 33 27 30 9 1 0 0 130
2020 Access to information and privacy 50 21 16 4 4 0 5 120
2020 Security 35 33 25 3 3 0 1 75
2020 Science and technology 53 34 13 0 0 0 0 15
2020 Legal services 36 41 16 4 2 0 0 40
2020 Administration and operations 36 32 19 7 3 1 2 1920
2020 Human resources 41 32 17 6 3 0 1 290
2020 Financial management 39 38 19 3 1 0 0 165
2020 Procurement 40 32 20 0 4 0 4 25
2020 Material management 46 37 17 0 0 0 0 20
2020 Information management 48 26 12 6 5 1 2 130
2020 Information technology 36 34 19 7 3 1 2 265
2020 Internal audit 36 29 17 9 4 0 4 25
2020 Evaluation 45 25 24 2 5 0 0 40
2020 Data sciences 39 31 13 8 6 0 2 90
2020 Policy 27 36 22 10 4 0 0 405
2020 Project management 36 33 19 7 4 0 1 310
2020 Other services to the public 37 32 15 7 5 1 4 295
2020 None of the above 41 26 18 9 4 1 1 480
2019 Client contact centre 27 34 22 8 7 1 1 455
2019 Health care practitioners 44 28 16 8 0 0 4 25
2019 Federal regulators 45 29 18 4 4 0 0 30
2019 Compliance, inspection and enforcement 26 37 17 11 6 2 1 95
2019 Communications or public affairs 25 42 22 8 2 0 1 120
2019 Access to information and privacy 52 26 14 3 4 1 1 125
2019 Security 28 34 22 9 4 0 1 75
2019 Science and technology 33 24 13 17 13 0 0 15
2019 Legal services 44 35 6 7 0 4 4 30
2019 Administration and operations 34 36 17 7 4 1 1 1750
2019 Human resources 36 39 14 7 4 0 1 255
2019 Financial management 31 45 19 3 0 1 1 180
2019 Procurement 49 27 9 11 4 0 0 20
2019 Material management 51 27 16 6 0 0 0 20
2019 Information management 44 25 20 4 4 2 2 140
2019 Information technology 29 33 21 9 4 1 2 265
2019 Internal audit 58 27 11 4 0 0 0 25
2019 Evaluation 34 27 27 8 4 0 0 50
2019 Data sciences 35 32 20 6 3 0 4 80
2019 Policy 21 43 22 9 5 0 0 415
2019 Project management 31 29 22 10 6 0 1 300
2019 Other services to the public 39 27 17 7 5 2 2 305
2019 None of the above 38 29 18 7 4 1 4 510

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 27 24 24 11 9 2 4 28 72 705
2024 Health care practitioners 30 42 5 18 5 0 0 30 70 15
2024 Intelligence analysts 20 31 16 14 15 2 2 20 80 70
2024 Federal regulators 27 27 14 5 21 6 0 28 72 15
2024 Compliance, inspection and enforcement 15 19 18 12 32 0 3 16 84 105
2024 Communications or public affairs 14 30 24 12 19 0 1 14 86 145
2024 Access to information and privacy 31 23 18 10 11 2 4 33 67 115
2024 Security 14 28 24 16 14 0 4 14 86 85
2024 Science and technology 21 15 28 29 7 0 0 21 79 15
2024 Legal services 28 25 18 12 12 2 3 29 71 45
2024 Administration and operations 22 26 20 13 16 1 2 23 77 2045
2024 Human resources 16 29 24 14 14 0 3 16 84 310
2024 Financial management 15 32 21 15 14 0 3 16 84 155
2024 Procurement 16 17 18 26 23 0 0 16 84 15
2024 Real property 11 9 17 34 29 0 0 11 89 10
2024 Material management 30 44 15 0 0 0 11 34 66 10
2024 Information management 27 28 20 16 8 0 1 27 73 125
2024 Information technology 29 23 16 13 16 0 3 30 70 295
2024 Internal audit 27 33 18 8 5 0 10 30 70 20
2024 Evaluation 25 32 24 6 9 0 4 26 74 35
2024 Data sciences 15 31 18 17 18 0 1 15 85 90
2024 Policy 7 23 25 21 23 1 1 7 93 525
2024 Project management 8 22 30 15 24 0 0 8 92 280
2024 Other services to the public 26 26 20 9 14 2 3 28 72 370
2024 None of the above 26 25 18 12 15 2 2 27 73 515
2022 Client contact centre 28 23 22 6 9 4 7 415
2022 Health care practitioners 20 37 20 0 23 0 0 10
2022 Federal regulators 42 33 12 4 4 0 5 20
2022 Compliance, inspection and enforcement 28 23 16 16 15 1 1 120
2022 Communications or public affairs 22 24 25 17 12 0 1 120
2022 Access to information and privacy 40 25 9 9 8 4 5 105
2022 Security 29 29 22 10 5 0 6 80
2022 Science and technology 32 16 24 27 0 0 0 15
2022 Legal services 23 26 33 6 12 0 0 30
2022 Administration and operations 28 27 20 12 10 1 2 1840
2022 Human resources 24 36 19 9 9 1 3 270
2022 Financial management 26 33 21 13 5 0 2 175
2022 Procurement 10 24 41 25 0 0 0 10
2022 Material management 52 36 6 0 6 0 0 15
2022 Information management 33 36 18 8 3 0 1 115
2022 Information technology 25 28 18 12 14 2 1 260
2022 Internal audit 22 26 31 12 8 0 0 20
2022 Evaluation 43 27 12 8 10 0 0 55
2022 Data sciences 18 20 32 14 13 3 0 70
2022 Policy 12 29 30 16 11 0 1 420
2022 Project management 19 21 25 18 17 0 0 290
2022 Other services to the public 29 28 18 11 11 0 3 310
2022 None of the above 35 23 17 10 10 2 4 400
2020 Client contact centre 32 31 21 7 5 1 4 505
2020 Health care practitioners 21 63 11 5 0 0 0 20
2020 Federal regulators 37 32 21 5 5 0 0 20
2020 Compliance, inspection and enforcement 24 27 22 19 6 1 0 80
2020 Communications or public affairs 21 34 22 15 8 0 0 130
2020 Access to information and privacy 49 23 13 6 7 0 3 115
2020 Security 36 28 25 10 1 0 0 70
2020 Science and technology 42 13 20 19 6 0 0 15
2020 Legal services 35 43 14 5 2 0 0 40
2020 Administration and operations 25 30 22 13 8 1 1 1920
2020 Human resources 30 33 20 12 5 0 1 295
2020 Financial management 29 36 23 8 3 0 0 170
2020 Procurement 21 46 12 8 8 0 4 25
2020 Material management 47 29 19 4 0 0 0 20
2020 Information management 33 32 16 10 7 1 1 130
2020 Information technology 27 29 23 12 7 1 1 270
2020 Internal audit 32 25 30 13 0 0 0 25
2020 Evaluation 30 38 18 10 5 0 0 40
2020 Data sciences 27 36 22 7 8 0 1 90
2020 Policy 16 30 30 15 8 0 0 400
2020 Project management 22 32 22 15 8 0 0 310
2020 Other services to the public 30 29 21 11 7 0 2 300
2020 None of the above 32 29 17 11 10 0 1 480
2019 Client contact centre 34 31 20 9 4 0 2 455
2019 Health care practitioners 45 28 11 12 4 0 0 25
2019 Federal regulators 38 26 21 7 4 0 4 30
2019 Compliance, inspection and enforcement 23 28 23 16 9 1 0 95
2019 Communications or public affairs 24 37 23 10 6 0 1 120
2019 Access to information and privacy 51 25 12 5 5 1 1 120
2019 Security 24 43 16 8 6 0 3 75
2019 Science and technology 27 18 30 18 6 0 0 15
2019 Legal services 31 37 25 7 0 0 0 30
2019 Administration and operations 26 33 23 10 6 1 1 1750
2019 Human resources 26 35 23 12 4 0 0 255
2019 Financial management 30 34 26 7 1 1 1 180
2019 Procurement 29 38 15 4 13 0 0 20
2019 Material management 47 32 15 6 0 0 0 20
2019 Information management 33 35 20 8 3 0 2 140
2019 Information technology 25 28 24 13 7 1 1 270
2019 Internal audit 39 23 30 8 0 0 0 25
2019 Evaluation 27 28 17 18 10 0 0 50
2019 Data sciences 31 34 21 5 7 0 3 80
2019 Policy 19 35 28 10 7 0 0 420
2019 Project management 20 31 22 17 9 0 0 300
2019 Other services to the public 37 25 19 9 8 1 1 305
2019 None of the above 36 26 18 12 6 1 2 510

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 37 26 17 9 6 2 4 39 61 705
2024 Health care practitioners 33 37 5 15 10 0 0 33 67 15
2024 Intelligence analysts 24 30 16 10 10 4 6 27 73 70
2024 Federal regulators 31 33 4 5 21 6 0 33 67 15
2024 Compliance, inspection and enforcement 20 23 19 14 20 1 4 21 79 105
2024 Communications or public affairs 35 27 13 11 13 0 1 36 64 145
2024 Access to information and privacy 43 14 19 9 11 2 3 45 55 115
2024 Security 29 28 19 9 14 0 1 29 71 85
2024 Science and technology 29 12 36 16 7 0 0 29 71 15
2024 Legal services 24 34 14 4 15 0 9 26 74 45
2024 Administration and operations 32 27 18 10 10 1 2 33 67 2045
2024 Human resources 29 29 15 13 12 0 2 29 71 310
2024 Financial management 25 30 18 12 12 1 2 26 74 155
2024 Procurement 14 39 24 13 10 0 0 14 86 15
2024 Real property 19 27 17 16 21 0 0 19 81 10
2024 Material management 65 20 15 0 0 0 0 65 35 10
2024 Information management 30 37 16 10 6 0 1 30 70 125
2024 Information technology 31 23 17 13 14 0 2 31 69 295
2024 Internal audit 48 30 0 8 5 0 10 53 47 20
2024 Evaluation 20 34 24 13 5 0 4 21 79 35
2024 Data sciences 24 33 18 10 15 0 1 24 76 90
2024 Policy 15 24 24 19 17 0 0 16 84 525
2024 Project management 17 28 21 15 18 0 1 17 83 285
2024 Other services to the public 38 25 17 7 9 1 3 40 60 370
2024 None of the above 33 27 15 10 11 1 2 34 66 510
2022 Client contact centre 38 25 17 5 6 3 6 415
2022 Health care practitioners 35 36 0 10 19 0 0 10
2022 Federal regulators 48 18 13 8 8 0 5 20
2022 Compliance, inspection and enforcement 47 27 12 8 5 0 1 120
2022 Communications or public affairs 28 29 27 6 8 0 1 115
2022 Access to information and privacy 51 19 11 3 8 2 6 105
2022 Security 45 25 14 8 4 0 4 80
2022 Science and technology 42 35 5 7 6 0 6 15
2022 Legal services 27 49 13 3 9 0 0 30
2022 Administration and operations 38 27 16 9 7 1 2 1845
2022 Human resources 36 31 18 6 5 0 3 270
2022 Financial management 40 29 18 8 3 0 2 175
2022 Procurement 18 40 26 16 0 0 0 10
2022 Material management 69 19 6 6 0 0 0 15
2022 Information management 41 30 14 10 3 0 3 115
2022 Information technology 35 26 17 11 9 1 1 260
2022 Internal audit 30 40 13 17 0 0 0 20
2022 Evaluation 46 24 14 6 9 0 1 55
2022 Data sciences 24 20 28 20 8 0 0 70
2022 Policy 24 31 22 13 8 0 1 420
2022 Project management 22 25 22 14 16 0 1 295
2022 Other services to the public 37 29 16 6 8 0 4 310
2022 None of the above 40 27 12 11 6 2 3 405
2020 Client contact centre 38 27 19 7 5 1 2 505
2020 Health care practitioners 35 44 16 0 5 0 0 20
2020 Federal regulators 21 40 20 5 9 0 5 20
2020 Compliance, inspection and enforcement 25 35 15 18 6 0 0 80
2020 Communications or public affairs 33 32 16 12 7 0 0 130
2020 Access to information and privacy 50 24 11 4 8 2 1 120
2020 Security 43 24 23 7 3 0 0 75
2020 Science and technology 49 26 19 6 0 0 0 15
2020 Legal services 38 42 14 3 2 0 0 40
2020 Administration and operations 34 30 20 9 5 1 1 1920
2020 Human resources 38 30 19 7 5 0 1 295
2020 Financial management 42 34 16 8 1 0 1 170
2020 Procurement 48 28 12 8 4 0 0 25
2020 Material management 43 33 24 0 0 0 0 20
2020 Information management 43 25 15 9 6 1 1 130
2020 Information technology 34 26 20 11 7 1 0 270
2020 Internal audit 40 25 22 13 0 0 0 25
2020 Evaluation 38 20 22 12 7 0 0 40
2020 Data sciences 34 33 19 4 9 0 1 90
2020 Policy 25 32 21 14 7 0 0 405
2020 Project management 27 30 24 13 6 0 0 310
2020 Other services to the public 35 27 20 10 5 1 2 300
2020 None of the above 38 26 19 7 8 0 0 480
2019 Client contact centre 41 30 16 7 5 0 1 455
2019 Health care practitioners 49 28 23 0 0 0 0 25
2019 Federal regulators 38 21 26 4 0 0 11 30
2019 Compliance, inspection and enforcement 29 36 19 9 6 1 0 95
2019 Communications or public affairs 33 34 18 8 5 0 1 120
2019 Access to information and privacy 51 31 8 4 4 1 1 125
2019 Security 24 49 8 9 8 0 1 75
2019 Science and technology 36 13 13 13 19 0 7 15
2019 Legal services 35 35 11 15 4 0 0 30
2019 Administration and operations 35 33 18 8 4 1 1 1745
2019 Human resources 31 41 15 9 4 0 1 255
2019 Financial management 34 33 22 5 4 1 1 180
2019 Procurement 30 36 13 11 9 0 0 20
2019 Material management 52 21 22 6 0 0 0 20
2019 Information management 45 26 18 6 4 0 1 140
2019 Information technology 33 30 19 11 7 0 1 265
2019 Internal audit 57 19 16 4 4 0 0 25
2019 Evaluation 36 26 21 10 8 0 0 50
2019 Data sciences 25 35 21 11 8 0 0 80
2019 Policy 23 32 24 13 8 0 0 415
2019 Project management 26 28 21 15 11 0 0 300
2019 Other services to the public 41 29 16 7 5 1 1 305
2019 None of the above 45 21 18 7 6 2 1 510

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 40 24 13 10 8 1 3 42 58 700
2024 Health care practitioners 49 25 5 8 13 0 0 49 51 15
2024 Intelligence analysts 36 29 17 6 7 2 3 38 62 70
2024 Federal regulators 45 11 18 7 13 6 0 48 52 15
2024 Compliance, inspection and enforcement 27 24 16 12 18 0 3 28 72 105
2024 Communications or public affairs 46 26 13 6 8 1 1 47 53 145
2024 Access to information and privacy 40 26 16 7 6 1 3 42 58 115
2024 Security 33 34 10 11 11 0 1 33 67 85
2024 Science and technology 34 37 17 6 7 0 0 34 66 15
2024 Legal services 38 19 12 7 17 0 6 41 59 45
2024 Administration and operations 37 26 15 9 10 1 2 39 61 2040
2024 Human resources 48 19 12 13 6 0 3 49 51 305
2024 Financial management 42 33 12 6 7 0 1 42 58 155
2024 Procurement 31 11 40 13 5 0 0 31 69 15
2024 Real property 27 33 24 0 16 0 0 27 73 10
2024 Material management 30 39 8 11 12 0 0 30 70 10
2024 Information management 47 28 12 8 5 1 0 47 53 120
2024 Information technology 45 20 16 5 11 0 3 47 53 290
2024 Internal audit 65 16 3 5 0 0 11 73 27 15
2024 Evaluation 38 24 24 2 4 0 7 41 59 35
2024 Data sciences 50 17 12 8 9 0 3 52 48 90
2024 Policy 38 29 14 7 10 0 1 38 62 525
2024 Project management 35 27 15 10 12 0 2 35 65 280
2024 Other services to the public 41 22 20 5 10 1 3 42 58 365
2024 None of the above 41 23 14 9 9 2 2 43 57 510
2022 Client contact centre 45 22 13 6 7 3 5 415
2022 Health care practitioners 44 27 0 12 17 0 0 10
2022 Federal regulators 52 17 5 8 9 4 5 20
2022 Compliance, inspection and enforcement 47 26 13 8 5 1 1 120
2022 Communications or public affairs 50 20 16 6 6 1 1 120
2022 Access to information and privacy 45 26 6 8 5 4 5 105
2022 Security 48 25 8 6 9 0 4 80
2022 Science and technology 70 12 12 0 6 0 0 15
2022 Legal services 40 26 19 12 3 0 0 30
2022 Administration and operations 45 25 13 7 7 1 1 1840
2022 Human resources 51 27 12 3 3 0 3 265
2022 Financial management 56 25 11 4 4 1 1 175
2022 Procurement 41 51 0 7 0 0 0 10
2022 Material management 75 12 0 13 0 0 0 15
2022 Information management 54 19 11 6 7 0 4 115
2022 Information technology 44 26 14 7 6 1 2 260
2022 Internal audit 46 23 8 16 7 0 0 20
2022 Evaluation 51 17 18 7 3 0 3 55
2022 Data sciences 52 25 8 8 5 2 0 70
2022 Policy 48 27 12 7 4 0 1 420
2022 Project management 45 23 12 8 10 1 2 295
2022 Other services to the public 42 25 14 7 9 1 3 310
2022 None of the above 48 21 12 7 7 1 3 400
2020 Client contact centre 40 27 17 7 7 1 1 505
2020 Health care practitioners 34 44 16 0 6 0 0 20
2020 Federal regulators 40 25 10 10 9 0 5 20
2020 Compliance, inspection and enforcement 31 29 26 6 8 0 0 80
2020 Communications or public affairs 52 26 11 10 2 0 0 130
2020 Access to information and privacy 55 15 16 9 3 0 2 120
2020 Security 52 16 15 11 5 0 0 75
2020 Science and technology 67 20 6 7 0 0 0 15
2020 Legal services 40 29 24 2 5 0 0 40
2020 Administration and operations 42 26 16 8 6 1 1 1915
2020 Human resources 56 21 14 4 3 0 1 295
2020 Financial management 54 28 11 3 3 0 1 170
2020 Procurement 40 25 24 0 8 4 0 25
2020 Material management 44 28 18 9 0 0 0 20
2020 Information management 50 24 8 10 8 0 0 125
2020 Information technology 48 28 14 4 5 1 0 270
2020 Internal audit 51 27 18 5 0 0 0 20
2020 Evaluation 37 37 19 3 5 0 0 40
2020 Data sciences 50 26 13 4 7 0 1 90
2020 Policy 48 27 13 8 3 0 0 400
2020 Project management 46 27 16 6 4 0 0 310
2020 Other services to the public 41 27 16 6 7 1 2 295
2020 None of the above 44 23 14 9 7 1 1 480
2019 Client contact centre 38 26 17 9 7 1 2 455
2019 Health care practitioners 56 24 12 7 0 0 0 25
2019 Federal regulators 40 15 22 11 4 0 7 30
2019 Compliance, inspection and enforcement 45 20 21 6 7 0 0 95
2019 Communications or public affairs 54 20 18 5 2 0 1 120
2019 Access to information and privacy 48 24 16 5 5 1 1 120
2019 Security 38 35 11 9 6 0 1 75
2019 Science and technology 29 19 20 14 13 0 7 15
2019 Legal services 56 20 17 0 7 0 0 30
2019 Administration and operations 42 26 14 9 7 1 1 1745
2019 Human resources 47 30 14 4 5 0 0 255
2019 Financial management 50 30 15 2 2 1 0 180
2019 Procurement 61 28 11 0 0 0 0 20
2019 Material management 48 36 11 6 0 0 0 20
2019 Information management 49 22 10 7 10 0 2 140
2019 Information technology 47 29 12 5 7 0 1 270
2019 Internal audit 73 4 24 0 0 0 0 25
2019 Evaluation 32 25 24 13 6 0 0 50
2019 Data sciences 50 26 11 9 3 0 0 80
2019 Policy 43 32 11 8 5 0 0 420
2019 Project management 45 24 17 6 8 0 1 300
2019 Other services to the public 43 24 17 8 7 1 1 300
2019 None of the above 47 23 12 9 6 1 2 505

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 51 22 11 7 4 1 4 53 47 705
2024 Health care practitioners 62 18 0 15 5 0 0 62 38 15
2024 Intelligence analysts 47 24 17 3 4 2 3 50 50 70
2024 Federal regulators 52 16 4 0 21 0 6 56 44 15
2024 Compliance, inspection and enforcement 36 27 17 8 10 0 3 37 63 105
2024 Communications or public affairs 41 28 17 6 8 0 0 41 59 145
2024 Access to information and privacy 59 16 11 7 4 2 2 61 39 115
2024 Security 49 30 12 4 5 0 0 49 51 85
2024 Science and technology 65 12 10 14 0 0 0 65 35 15
2024 Legal services 45 26 11 4 9 0 6 47 53 45
2024 Administration and operations 52 22 11 6 5 1 2 54 46 2045
2024 Human resources 49 24 11 6 7 0 3 50 50 310
2024 Financial management 51 29 8 4 6 1 2 52 48 155
2024 Procurement 47 34 8 7 5 0 0 47 53 15
2024 Real property 31 26 26 0 16 0 0 31 69 10
2024 Material management 59 29 0 12 0 0 0 59 41 10
2024 Information management 47 25 14 7 6 1 1 47 53 125
2024 Information technology 54 22 11 5 5 0 3 56 44 295
2024 Internal audit 68 18 0 5 0 0 10 75 25 20
2024 Evaluation 47 24 28 0 2 0 0 47 53 35
2024 Data sciences 54 23 13 4 3 0 3 56 44 90
2024 Policy 48 24 16 4 7 1 1 49 51 525
2024 Project management 44 25 14 5 8 0 3 46 54 280
2024 Other services to the public 54 22 12 4 3 1 4 57 43 370
2024 None of the above 53 21 11 4 7 1 3 55 45 510
2022 Client contact centre 50 26 9 4 5 2 4 415
2022 Health care practitioners 52 21 18 10 0 0 0 10
2022 Federal regulators 47 18 22 4 4 0 5 20
2022 Compliance, inspection and enforcement 61 21 8 4 5 1 1 120
2022 Communications or public affairs 37 32 13 9 9 0 1 120
2022 Access to information and privacy 58 23 6 2 3 1 6 105
2022 Security 57 28 2 1 6 0 6 80
2022 Science and technology 55 15 24 0 6 0 0 15
2022 Legal services 49 25 17 9 0 0 0 30
2022 Administration and operations 55 24 11 4 4 0 1 1830
2022 Human resources 57 21 12 5 2 0 3 270
2022 Financial management 59 26 9 4 2 0 1 175
2022 Procurement 66 11 23 0 0 0 0 10
2022 Material management 63 30 7 0 0 0 0 15
2022 Information management 51 29 11 4 3 0 2 115
2022 Information technology 63 21 8 4 2 0 2 260
2022 Internal audit 67 9 9 12 4 0 0 20
2022 Evaluation 59 18 14 4 4 0 2 50
2022 Data sciences 56 24 10 9 2 0 0 70
2022 Policy 46 29 12 8 3 0 2 420
2022 Project management 50 25 13 5 4 1 2 290
2022 Other services to the public 55 24 11 3 3 1 4 310
2022 None of the above 54 21 12 5 4 1 3 405
2020 Client contact centre 25 29 24 12 9 0 1 505
2020 Health care practitioners 26 36 32 6 0 0 0 20
2020 Federal regulators 26 37 21 16 0 0 0 20
2020 Compliance, inspection and enforcement 18 32 32 10 8 0 0 80
2020 Communications or public affairs 27 24 23 18 8 0 0 130
2020 Access to information and privacy 39 28 18 6 8 0 1 120
2020 Security 32 23 29 11 5 0 0 75
2020 Science and technology 20 27 32 21 0 0 0 15
2020 Legal services 21 31 28 14 5 0 0 40
2020 Administration and operations 29 30 22 12 6 0 1 1925
2020 Human resources 36 30 22 9 4 0 0 290
2020 Financial management 34 30 20 11 4 0 1 165
2020 Procurement 17 44 20 8 12 0 0 25
2020 Material management 36 32 22 5 5 0 0 20
2020 Information management 38 25 19 12 7 0 0 130
2020 Information technology 30 34 18 9 7 1 1 270
2020 Internal audit 23 30 25 9 9 0 4 25
2020 Evaluation 35 29 22 12 2 0 0 40
2020 Data sciences 30 29 17 17 6 0 1 85
2020 Policy 19 35 25 14 6 0 0 405
2020 Project management 27 30 26 13 4 0 0 310
2020 Other services to the public 24 35 21 11 7 0 1 300
2020 None of the above 33 28 19 9 10 0 1 485

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 32 24 19 14 8 1 3 33 67 705
2024 Health care practitioners 44 40 10 0 6 0 0 44 56 15
2024 Intelligence analysts 30 26 23 6 12 0 3 31 69 70
2024 Federal regulators 31 25 25 0 13 6 0 33 67 15
2024 Compliance, inspection and enforcement 20 30 18 10 17 2 4 21 79 105
2024 Communications or public affairs 29 30 17 12 12 0 0 29 71 145
2024 Access to information and privacy 38 29 17 6 7 2 2 39 61 115
2024 Security 30 28 19 12 12 0 0 30 70 85
2024 Science and technology 34 23 31 13 0 0 0 34 66 15
2024 Legal services 23 26 26 8 14 0 3 23 77 45
2024 Administration and operations 31 29 17 10 10 1 2 32 68 2045
2024 Human resources 30 25 23 13 9 0 2 30 70 310
2024 Financial management 30 34 17 9 7 0 2 30 70 155
2024 Procurement 14 37 19 18 12 0 0 14 86 15
2024 Real property 27 17 24 15 16 0 0 27 73 10
2024 Material management 40 45 15 0 0 0 0 40 60 10
2024 Information management 30 31 22 11 5 1 1 30 70 125
2024 Information technology 36 27 17 8 9 0 3 38 62 295
2024 Internal audit 31 26 13 10 10 0 10 35 65 20
2024 Evaluation 44 32 20 4 0 0 0 44 56 35
2024 Data sciences 35 26 19 10 5 1 4 37 63 90
2024 Policy 29 31 21 10 9 0 0 29 71 525
2024 Project management 25 26 18 18 10 1 1 26 74 280
2024 Other services to the public 38 25 14 7 13 0 3 39 61 370
2024 None of the above 32 26 19 9 11 2 1 33 67 510
2022 Client contact centre 25 26 23 11 11 2 3 410
2022 Health care practitioners 44 30 18 0 8 0 0 10
2022 Federal regulators 44 17 18 4 12 0 5 20
2022 Compliance, inspection and enforcement 24 39 17 11 8 1 1 120
2022 Communications or public affairs 23 34 22 12 8 0 1 120
2022 Access to information and privacy 39 25 16 7 7 1 4 105
2022 Security 36 28 16 10 4 0 6 80
2022 Science and technology 35 26 23 10 0 0 6 15
2022 Legal services 16 23 28 24 9 0 0 30
2022 Administration and operations 32 30 20 10 7 0 1 1835
2022 Human resources 30 31 20 7 9 0 3 270
2022 Financial management 32 29 23 9 5 0 1 175
2022 Procurement 17 36 17 23 7 0 0 10
2022 Material management 55 33 6 6 0 0 0 15
2022 Information management 30 43 13 8 5 0 1 115
2022 Information technology 39 32 15 7 4 1 3 260
2022 Internal audit 44 13 14 17 11 0 0 20
2022 Evaluation 46 20 20 8 4 0 1 50
2022 Data sciences 38 21 29 7 4 1 0 70
2022 Policy 30 31 22 10 6 0 1 420
2022 Project management 29 28 21 10 11 0 1 295
2022 Other services to the public 31 33 19 7 7 0 2 310
2022 None of the above 37 27 20 8 6 1 2 400
2020 Client contact centre 20 31 23 15 10 1 0 510
2020 Health care practitioners 21 46 22 11 0 0 0 20
2020 Federal regulators 32 42 26 0 0 0 0 20
2020 Compliance, inspection and enforcement 19 31 29 12 8 0 0 80
2020 Communications or public affairs 21 30 30 9 10 0 0 130
2020 Access to information and privacy 44 31 11 7 5 1 1 120
2020 Security 35 26 24 11 3 0 0 75
2020 Science and technology 36 26 19 19 0 0 0 15
2020 Legal services 22 38 24 11 5 0 0 40
2020 Administration and operations 25 27 24 15 8 1 1 1920
2020 Human resources 27 32 22 14 5 0 0 290
2020 Financial management 37 32 18 8 4 0 1 170
2020 Procurement 32 25 20 20 4 0 0 25
2020 Material management 41 28 22 9 0 0 0 20
2020 Information management 42 26 17 11 5 0 0 125
2020 Information technology 36 31 17 8 6 0 1 270
2020 Internal audit 19 37 8 27 4 0 4 25
2020 Evaluation 34 37 22 7 0 0 0 40
2020 Data sciences 29 35 19 11 4 0 1 90
2020 Policy 24 28 27 12 9 0 0 400
2020 Project management 23 34 23 12 9 0 0 310
2020 Other services to the public 27 25 19 15 13 1 0 295
2020 None of the above 31 26 19 12 11 0 1 480
2019 Client contact centre 29 35 17 12 6 0 1 455
2019 Health care practitioners 48 16 15 16 4 0 0 25
2019 Federal regulators 32 21 33 7 3 0 4 30
2019 Compliance, inspection and enforcement 26 27 26 13 7 1 0 95
2019 Communications or public affairs 39 36 18 4 2 0 1 120
2019 Access to information and privacy 49 27 17 4 2 1 0 120
2019 Security 41 30 15 8 6 0 0 75
2019 Science and technology 45 12 30 7 6 0 0 15
2019 Legal services 31 25 25 9 10 0 0 30
2019 Administration and operations 32 32 19 9 7 1 1 1745
2019 Human resources 35 35 18 6 6 0 0 255
2019 Financial management 37 32 18 10 2 1 1 175
2019 Procurement 33 35 27 0 4 0 0 20
2019 Material management 52 16 23 10 0 0 0 20
2019 Information management 39 27 20 8 2 2 2 140
2019 Information technology 38 31 17 7 5 1 1 265
2019 Internal audit 58 27 8 8 0 0 0 25
2019 Evaluation 38 33 16 8 6 0 0 50
2019 Data sciences 43 31 16 3 5 0 1 80
2019 Policy 30 32 22 9 6 0 0 415
2019 Project management 30 30 19 12 8 0 1 300
2019 Other services to the public 38 27 18 9 6 1 1 305
2019 None of the above 44 24 18 7 5 1 1 510

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 45 16 13 8 10 1 8 49 51 705
2024 Health care practitioners 45 15 12 12 11 0 6 48 52 15
2024 Intelligence analysts 29 15 18 15 13 2 7 33 67 70
2024 Federal regulators 43 7 9 4 30 0 6 46 54 15
2024 Compliance, inspection and enforcement 25 15 15 21 19 0 4 27 73 105
2024 Communications or public affairs 25 13 19 10 30 0 3 26 74 145
2024 Access to information and privacy 46 14 10 5 21 2 2 48 52 115
2024 Security 45 20 13 6 15 1 0 45 55 85
2024 Science and technology 50 18 17 7 0 0 7 54 46 15
2024 Legal services 38 11 19 4 25 0 2 39 61 40
2024 Administration and operations 39 20 14 9 14 1 3 41 59 2040
2024 Human resources 33 16 17 10 21 0 2 34 66 310
2024 Financial management 38 21 15 8 17 0 1 38 62 155
2024 Procurement 18 40 0 23 11 8 0 19 81 15
2024 Real property 27 9 9 8 38 0 9 30 70 10
2024 Material management 22 7 20 42 0 0 10 24 76 10
2024 Information management 45 20 14 10 7 1 2 47 53 125
2024 Information technology 36 16 16 6 22 0 3 38 62 295
2024 Internal audit 40 9 12 5 24 0 10 45 55 20
2024 Evaluation 37 23 12 11 16 0 0 37 63 35
2024 Data sciences 33 18 15 10 21 0 4 34 66 90
2024 Policy 24 20 16 15 23 0 1 25 75 520
2024 Project management 25 17 16 14 25 1 2 26 74 280
2024 Other services to the public 44 18 14 7 13 1 4 46 54 370
2024 None of the above 41 16 13 8 15 1 5 44 56 510
2022 Client contact centre 58 15 6 5 3 3 11 410
2022 Health care practitioners 100 0 0 0 0 0 0 10
2022 Federal regulators 57 17 8 4 0 0 14 20
2022 Compliance, inspection and enforcement 66 16 10 2 5 0 2 120
2022 Communications or public affairs 56 18 10 5 7 1 3 115
2022 Access to information and privacy 67 15 3 0 6 1 8 105
2022 Security 64 17 4 5 3 2 6 80
2022 Science and technology 48 29 0 6 10 0 7 15
2022 Legal services 55 36 0 7 0 0 3 30
2022 Administration and operations 62 17 8 4 5 1 3 1835
2022 Human resources 70 14 5 1 4 0 4 270
2022 Financial management 55 17 13 4 7 1 3 175
2022 Procurement 57 19 7 8 0 0 8 10
2022 Material management 81 6 0 12 0 0 0 15
2022 Information management 67 15 7 5 4 1 1 115
2022 Information technology 63 15 7 3 4 3 6 260
2022 Internal audit 51 28 13 4 4 0 0 20
2022 Evaluation 57 26 7 2 6 0 1 50
2022 Data sciences 63 17 9 2 4 1 4 70
2022 Policy 46 23 14 6 5 2 4 420
2022 Project management 62 15 8 4 6 1 3 290
2022 Other services to the public 59 20 7 4 4 2 5 310
2022 None of the above 61 19 7 4 2 2 5 400
2020 Client contact centre 52 25 14 4 3 1 2 510
2020 Health care practitioners 55 34 11 0 0 0 0 20
2020 Federal regulators 61 19 15 0 5 0 0 20
2020 Compliance, inspection and enforcement 33 27 26 5 9 0 0 80
2020 Communications or public affairs 46 27 12 7 6 0 2 130
2020 Access to information and privacy 60 20 10 4 2 2 3 120
2020 Security 46 23 23 5 1 0 1 70
2020 Science and technology 69 20 6 6 0 0 0 15
2020 Legal services 35 32 24 9 0 0 0 40
2020 Administration and operations 44 29 15 6 4 0 1 1920
2020 Human resources 50 24 19 3 2 0 2 295
2020 Financial management 55 23 13 5 2 1 2 170
2020 Procurement 52 24 16 4 0 0 4 25
2020 Material management 67 19 10 5 0 0 0 20
2020 Information management 52 23 15 5 3 0 2 130
2020 Information technology 54 28 12 2 3 1 0 265
2020 Internal audit 35 42 14 0 9 0 0 25
2020 Evaluation 54 24 12 7 2 0 0 40
2020 Data sciences 52 26 16 3 2 0 1 90
2020 Policy 38 34 19 5 3 0 1 405
2020 Project management 51 23 17 5 3 0 2 310
2020 Other services to the public 41 31 13 8 5 0 2 300
2020 None of the above 47 24 17 7 5 0 1 480
2019 Client contact centre 51 25 10 5 4 0 5 450
2019 Health care practitioners 50 32 4 4 10 0 0 25
2019 Federal regulators 50 18 18 11 4 0 0 30
2019 Compliance, inspection and enforcement 53 28 7 6 5 0 0 95
2019 Communications or public affairs 63 24 8 2 3 0 1 120
2019 Access to information and privacy 59 24 7 6 3 0 2 125
2019 Security 67 21 7 3 1 0 1 75
2019 Science and technology 53 12 17 5 6 0 6 15
2019 Legal services 48 31 7 3 7 0 4 30
2019 Administration and operations 54 24 11 5 3 0 1 1750
2019 Human resources 57 25 10 4 3 0 1 255
2019 Financial management 61 18 11 4 2 1 3 180
2019 Procurement 52 30 5 9 4 0 0 20
2019 Material management 72 16 6 6 0 0 0 20
2019 Information management 55 28 8 5 2 1 2 135
2019 Information technology 54 26 8 7 5 0 2 265
2019 Internal audit 77 11 12 0 0 0 0 25
2019 Evaluation 49 24 11 4 12 0 0 50
2019 Data sciences 67 21 6 1 3 1 0 80
2019 Policy 51 26 13 5 4 0 0 415
2019 Project management 59 19 12 4 4 0 1 300
2019 Other services to the public 59 19 9 6 4 1 2 305
2019 None of the above 57 22 10 4 5 0 2 505

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 38 30 16 6 6 1 3 40 60 705
2024 Health care practitioners 35 49 16 0 0 0 0 35 65 15
2024 Intelligence analysts 29 30 15 5 15 2 3 31 69 70
2024 Federal regulators 28 31 24 5 7 6 0 29 71 15
2024 Compliance, inspection and enforcement 19 32 19 12 16 0 2 20 80 105
2024 Communications or public affairs 25 31 17 16 9 0 2 25 75 145
2024 Access to information and privacy 40 31 15 7 6 1 1 40 60 115
2024 Security 42 32 12 8 5 1 0 43 57 85
2024 Science and technology 59 20 13 8 0 0 0 59 41 15
2024 Legal services 34 28 14 7 13 0 5 35 65 45
2024 Administration and operations 40 29 15 7 7 1 2 41 59 2045
2024 Human resources 42 27 16 6 8 0 1 42 58 310
2024 Financial management 44 26 14 6 9 0 1 45 55 155
2024 Procurement 34 26 21 13 6 0 0 34 66 15
2024 Real property 45 24 7 0 24 0 0 45 55 10
2024 Material management 30 50 20 0 0 0 0 30 70 10
2024 Information management 45 32 15 5 3 0 1 46 54 125
2024 Information technology 51 24 10 4 9 0 2 52 48 295
2024 Internal audit 49 31 10 0 0 0 10 54 46 20
2024 Evaluation 40 36 10 2 5 2 4 43 57 35
2024 Data sciences 37 31 17 7 7 0 1 38 62 90
2024 Policy 32 31 18 10 7 0 2 33 67 525
2024 Project management 34 30 22 4 8 0 2 35 65 280
2024 Other services to the public 40 27 13 6 10 1 3 41 59 370
2024 None of the above 39 30 16 6 7 2 1 40 60 510
2022 Client contact centre 41 28 16 6 3 2 4 415
2022 Health care practitioners 55 45 0 0 0 0 0 10
2022 Federal regulators 61 21 9 0 0 0 9 20
2022 Compliance, inspection and enforcement 48 35 10 4 3 0 1 120
2022 Communications or public affairs 43 30 15 7 4 0 1 120
2022 Access to information and privacy 52 26 10 3 2 1 6 105
2022 Security 60 26 4 7 0 0 2 80
2022 Science and technology 51 21 10 18 0 0 0 15
2022 Legal services 22 50 24 3 0 0 0 30
2022 Administration and operations 50 29 11 4 3 0 1 1840
2022 Human resources 57 28 7 4 1 0 3 265
2022 Financial management 54 26 10 5 3 0 2 175
2022 Procurement 57 27 8 0 7 0 0 10
2022 Material management 59 12 28 0 0 0 0 15
2022 Information management 54 30 7 3 7 0 0 115
2022 Information technology 58 28 6 2 3 1 2 260
2022 Internal audit 58 34 8 0 0 0 0 20
2022 Evaluation 50 29 13 2 4 0 2 50
2022 Data sciences 52 24 13 4 7 1 0 70
2022 Policy 40 39 13 5 2 0 1 420
2022 Project management 47 31 12 6 2 1 2 290
2022 Other services to the public 49 31 11 3 3 0 2 310
2022 None of the above 49 29 11 5 2 1 3 400
2020 Client contact centre 31 31 21 10 6 0 1 510
2020 Health care practitioners 21 45 34 0 0 0 0 20
2020 Federal regulators 30 35 15 10 10 0 0 20
2020 Compliance, inspection and enforcement 23 28 31 9 9 0 0 80
2020 Communications or public affairs 18 37 20 14 10 0 1 130
2020 Access to information and privacy 46 26 14 11 2 0 0 120
2020 Security 28 36 22 6 7 0 1 75
2020 Science and technology 20 53 16 6 6 0 0 15
2020 Legal services 19 29 29 22 2 0 0 40
2020 Administration and operations 28 34 21 11 6 0 1 1920
2020 Human resources 26 30 24 13 6 0 1 290
2020 Financial management 33 33 23 8 4 0 0 170
2020 Procurement 25 44 12 12 8 0 0 25
2020 Material management 46 18 27 9 0 0 0 20
2020 Information management 40 30 15 12 4 0 0 130
2020 Information technology 40 34 15 7 4 0 1 265
2020 Internal audit 23 33 31 8 4 0 0 25
2020 Evaluation 22 24 22 25 7 0 0 40
2020 Data sciences 31 34 18 10 7 0 0 90
2020 Policy 14 35 30 14 6 0 0 405
2020 Project management 29 29 26 10 5 0 0 310
2020 Other services to the public 28 35 20 8 8 0 1 300
2020 None of the above 29 33 22 8 7 0 0 480

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 60 15 7 2 2 2 11 69 31 705
2024 Health care practitioners 77 12 5 0 0 0 6 82 18 15
2024 Intelligence analysts 55 16 8 3 3 6 9 65 35 70
2024 Federal regulators 81 0 11 8 0 0 0 81 19 15
2024 Compliance, inspection and enforcement 44 17 15 6 5 0 13 50 50 105
2024 Communications or public affairs 64 15 6 2 4 2 8 71 29 145
2024 Access to information and privacy 64 14 5 3 4 2 8 71 29 115
2024 Security 61 14 6 1 3 2 12 71 29 85
2024 Science and technology 68 5 11 8 0 0 7 74 26 15
2024 Legal services 47 13 18 3 6 0 14 54 46 40
2024 Administration and operations 66 12 5 3 3 2 10 75 25 2040
2024 Human resources 70 8 2 2 5 0 13 81 19 310
2024 Financial management 63 12 4 1 5 1 15 75 25 155
2024 Procurement 59 20 0 8 0 0 13 68 32 15
2024 Real property 77 0 0 0 7 0 16 92 8 10
2024 Information management 66 16 7 1 2 0 8 71 29 125
2024 Information technology 70 9 5 3 4 2 9 78 22 295
2024 Internal audit 62 5 0 0 0 12 20 92 8 20
2024 Evaluation 68 15 2 0 3 2 10 77 23 35
2024 Data sciences 64 10 8 3 4 1 10 72 28 90
2024 Policy 63 9 6 4 4 1 14 74 26 525
2024 Project management 54 17 5 2 5 1 17 65 35 280
2024 Other services to the public 69 11 3 2 3 1 11 79 21 370
2024 None of the above 64 12 6 1 2 3 11 75 25 510

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 55 15 8 4 6 2 9 62 38 705
2024 Health care practitioners 66 12 5 5 6 0 6 70 30 15
2024 Intelligence analysts 44 14 9 5 12 8 8 52 48 70
2024 Federal regulators 65 0 9 13 13 0 0 65 35 15
2024 Compliance, inspection and enforcement 37 18 15 8 10 2 10 42 58 105
2024 Communications or public affairs 54 17 8 3 9 2 7 59 41 145
2024 Access to information and privacy 58 13 6 5 11 1 7 63 37 115
2024 Security 53 17 9 6 3 1 10 60 40 85
2024 Science and technology 37 28 12 7 16 0 0 37 63 15
2024 Legal services 49 13 10 2 12 0 15 57 43 40
2024 Administration and operations 58 13 7 5 6 1 9 64 36 2040
2024 Human resources 57 15 7 3 7 0 11 64 36 310
2024 Financial management 53 15 8 5 4 1 13 62 38 155
2024 Procurement 53 16 11 0 8 0 13 61 39 15
2024 Real property 60 9 8 0 14 0 9 66 34 10
2024 Material management 36 44 10 0 0 0 10 40 60 10
2024 Information management 58 19 9 3 4 1 6 62 38 125
2024 Information technology 57 13 7 5 12 1 5 61 39 295
2024 Internal audit 67 5 0 0 0 12 16 93 7 20
2024 Evaluation 59 19 4 2 5 2 7 66 34 35
2024 Data sciences 56 11 9 5 11 1 7 61 39 90
2024 Policy 51 13 7 5 11 1 11 58 42 525
2024 Project management 45 13 12 6 11 1 12 52 48 280
2024 Other services to the public 58 14 6 4 7 1 10 66 34 370
2024 None of the above 57 13 8 3 6 3 10 65 35 510

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 69 8 5 3 4 3 9 78 22 705
2024 Health care practitioners 74 8 8 5 6 0 0 74 26 15
2024 Intelligence analysts 60 13 7 4 7 5 4 66 34 70
2024 Federal regulators 60 5 18 0 11 6 0 64 36 15
2024 Compliance, inspection and enforcement 58 13 11 7 5 1 6 62 38 105
2024 Communications or public affairs 73 8 4 7 1 2 3 78 22 145
2024 Access to information and privacy 75 8 2 2 3 4 7 84 16 115
2024 Security 68 16 4 2 4 2 5 73 27 85
2024 Science and technology 65 13 22 0 0 0 0 65 35 10
2024 Legal services 64 2 10 3 5 4 13 77 23 45
2024 Administration and operations 68 11 6 3 4 2 6 74 26 2040
2024 Human resources 71 9 4 2 4 1 10 79 21 310
2024 Financial management 68 10 8 3 1 0 10 76 24 155
2024 Procurement 76 10 0 7 0 0 6 82 18 15
2024 Real property 61 16 0 0 7 0 16 73 27 10
2024 Material management 82 8 0 0 0 0 10 91 9 10
2024 Information management 77 8 3 1 3 3 5 83 17 125
2024 Information technology 73 9 7 2 4 2 4 78 22 295
2024 Internal audit 85 0 0 0 5 0 10 95 5 20
2024 Evaluation 72 12 5 0 0 2 9 81 19 35
2024 Data sciences 73 5 6 2 3 4 7 82 18 90
2024 Policy 66 12 5 3 4 2 8 74 26 520
2024 Project management 65 12 6 3 4 1 9 72 28 285
2024 Other services to the public 71 9 3 3 4 2 8 79 21 370
2024 None of the above 67 9 6 3 3 3 8 75 25 515
2022 Client contact centre 66 9 4 3 3 4 10 415
2022 Health care practitioners 79 12 0 0 0 0 10 10
2022 Federal regulators 70 8 9 0 4 0 9 20
2022 Compliance, inspection and enforcement 74 13 4 3 5 0 1 120
2022 Communications or public affairs 79 7 3 2 2 2 5 120
2022 Access to information and privacy 75 9 1 2 2 6 6 105
2022 Security 71 13 3 1 3 1 6 80
2022 Science and technology 82 6 0 0 7 0 6 15
2022 Legal services 70 18 0 9 0 3 0 30
2022 Administration and operations 75 9 5 2 3 2 5 1845
2022 Human resources 77 8 2 4 1 1 8 270
2022 Financial management 80 5 4 1 1 1 8 175
2022 Procurement 67 15 0 0 0 0 18 10
2022 Material management 88 12 0 0 0 0 0 15
2022 Information management 78 9 3 2 2 0 5 115
2022 Information technology 77 9 1 2 3 2 4 260
2022 Internal audit 73 7 12 4 4 0 0 20
2022 Evaluation 83 9 5 2 0 0 1 55
2022 Data sciences 78 6 8 4 1 0 2 70
2022 Policy 74 9 5 2 2 2 6 420
2022 Project management 71 12 4 2 4 3 5 290
2022 Other services to the public 73 10 5 1 3 2 5 310
2022 None of the above 74 7 5 2 2 2 7 405
2020 Client contact centre 78 8 5 3 2 1 5 510
2020 Health care practitioners 75 10 0 5 5 5 0 20
2020 Federal regulators 50 15 15 0 10 0 10 20
2020 Compliance, inspection and enforcement 79 4 4 3 6 1 3 80
2020 Communications or public affairs 81 8 2 2 3 1 3 130
2020 Access to information and privacy 78 8 4 3 1 1 4 120
2020 Security 78 8 6 3 3 0 3 75
2020 Science and technology 81 6 0 6 7 0 0 15
2020 Legal services 79 9 7 2 0 0 2 40
2020 Administration and operations 75 10 5 3 3 1 3 1925
2020 Human resources 84 7 1 1 3 1 3 290
2020 Financial management 76 11 5 2 1 2 3 170
2020 Procurement 80 12 4 0 0 0 4 25
2020 Material management 86 10 0 0 0 0 4 20
2020 Information management 76 8 2 3 5 2 3 130
2020 Information technology 83 7 4 1 2 1 3 265
2020 Internal audit 83 17 0 0 0 0 0 25
2020 Evaluation 66 5 10 5 5 3 7 40
2020 Data sciences 78 11 6 0 1 3 0 90
2020 Policy 80 10 3 1 1 0 4 405
2020 Project management 77 11 4 2 3 0 3 310
2020 Other services to the public 75 10 4 4 2 1 5 300
2020 None of the above 74 11 5 2 2 2 4 480
2019 Client contact centre 66 11 6 4 6 0 6 455
2019 Health care practitioners 88 4 4 0 4 0 0 25
2019 Federal regulators 43 34 0 8 8 0 7 25
2019 Compliance, inspection and enforcement 68 14 8 3 3 1 2 95
2019 Communications or public affairs 82 6 7 0 2 0 3 120
2019 Access to information and privacy 78 10 4 5 1 1 2 125
2019 Security 70 10 11 1 7 1 0 75
2019 Science and technology 64 12 5 0 5 7 6 15
2019 Legal services 75 7 4 4 0 4 7 30
2019 Administration and operations 72 11 5 4 3 1 2 1750
2019 Human resources 77 11 2 1 3 0 5 255
2019 Financial management 77 9 6 1 2 1 3 180
2019 Procurement 82 13 4 0 0 0 0 20
2019 Material management 69 11 4 4 6 0 6 20
2019 Information management 70 13 5 2 7 1 2 135
2019 Information technology 76 9 5 2 3 2 3 265
2019 Internal audit 88 12 0 0 0 0 0 25
2019 Evaluation 66 13 13 2 3 0 2 50
2019 Data sciences 79 6 6 5 2 0 1 80
2019 Policy 74 10 6 3 3 1 4 415
2019 Project management 73 10 7 3 5 0 2 300
2019 Other services to the public 75 8 4 2 6 1 4 305
2019 None of the above 76 10 4 3 3 1 4 510

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 70 13 5 1 2 1 8 77 23 705
2024 Health care practitioners 68 25 7 0 0 0 0 68 32 15
2024 Intelligence analysts 60 24 1 3 3 2 7 66 34 70
2024 Federal regulators 63 12 19 0 7 0 0 63 37 15
2024 Compliance, inspection and enforcement 57 20 8 5 4 0 6 61 39 105
2024 Communications or public affairs 61 25 9 2 1 0 1 62 38 145
2024 Access to information and privacy 74 14 4 1 0 2 6 79 21 115
2024 Security 66 19 8 1 2 0 4 68 32 85
2024 Science and technology 80 20 0 0 0 0 0 80 20 15
2024 Legal services 65 17 2 3 4 2 7 71 29 45
2024 Administration and operations 65 19 6 2 2 1 4 68 32 2045
2024 Human resources 67 14 7 3 3 0 5 70 30 310
2024 Financial management 63 22 6 2 2 0 5 66 34 155
2024 Procurement 75 12 0 7 0 0 6 80 20 15
2024 Real property 76 0 8 0 7 0 9 83 17 10
2024 Material management 82 18 0 0 0 0 0 82 18 10
2024 Information management 66 20 10 1 1 0 1 67 33 125
2024 Information technology 65 18 6 3 3 1 4 68 32 295
2024 Internal audit 69 13 3 0 5 0 10 77 23 20
2024 Evaluation 70 17 2 4 0 0 7 75 25 35
2024 Data sciences 74 11 6 2 1 0 5 78 22 90
2024 Policy 64 20 7 3 2 1 4 67 33 525
2024 Project management 63 19 6 3 2 0 6 67 33 285
2024 Other services to the public 72 14 4 3 2 1 5 76 24 370
2024 None of the above 65 16 6 3 4 2 4 69 31 510
2022 Client contact centre 71 11 4 2 1 3 8 415
2022 Health care practitioners 93 0 7 0 0 0 0 10
2022 Federal regulators 70 17 4 0 0 0 9 20
2022 Compliance, inspection and enforcement 73 19 4 2 1 0 1 120
2022 Communications or public affairs 69 19 4 4 1 1 3 120
2022 Access to information and privacy 78 8 0 1 1 2 9 105
2022 Security 74 13 6 0 0 1 5 80
2022 Science and technology 88 0 0 0 7 0 6 15
2022 Legal services 74 18 9 0 0 0 0 30
2022 Administration and operations 70 18 5 2 2 0 3 1840
2022 Human resources 72 14 5 3 0 0 6 270
2022 Financial management 79 8 5 2 0 1 5 175
2022 Procurement 50 34 0 7 0 0 8 10
2022 Material management 94 0 6 0 0 0 0 15
2022 Information management 76 14 4 3 1 0 2 115
2022 Information technology 69 18 6 3 1 1 3 260
2022 Internal audit 55 30 7 4 0 0 4 20
2022 Evaluation 74 12 7 5 0 0 1 55
2022 Data sciences 67 21 1 5 1 0 4 70
2022 Policy 70 18 6 2 1 0 3 420
2022 Project management 66 19 7 3 1 0 4 295
2022 Other services to the public 69 18 4 1 2 1 5 310
2022 None of the above 71 12 7 3 1 1 5 400
2020 Client contact centre 78 12 4 2 1 1 3 510
2020 Health care practitioners 75 15 5 0 5 0 0 20
2020 Federal regulators 60 25 10 0 5 0 0 20
2020 Compliance, inspection and enforcement 65 24 6 2 1 1 0 80
2020 Communications or public affairs 72 19 4 2 2 1 0 130
2020 Access to information and privacy 73 14 4 4 2 1 3 120
2020 Security 68 14 7 4 3 1 3 70
2020 Science and technology 81 19 0 0 0 0 0 15
2020 Legal services 76 17 7 0 0 0 0 40
2020 Administration and operations 72 17 6 2 1 0 2 1915
2020 Human resources 77 14 5 1 1 0 2 295
2020 Financial management 73 19 3 3 1 0 2 170
2020 Procurement 72 24 0 4 0 0 0 25
2020 Material management 77 19 4 0 0 0 0 20
2020 Information management 72 16 2 4 3 2 1 130
2020 Information technology 71 20 5 0 3 1 1 265
2020 Internal audit 66 22 4 4 0 0 4 25
2020 Evaluation 64 24 5 5 2 0 0 40
2020 Data sciences 61 27 9 2 0 0 0 85
2020 Policy 73 18 5 1 1 0 2 405
2020 Project management 75 15 4 3 1 0 2 310
2020 Other services to the public 72 16 5 2 1 0 3 300
2020 None of the above 72 15 5 4 1 0 3 480
2019 Client contact centre 66 19 5 3 2 0 4 455
2019 Health care practitioners 72 11 13 4 0 0 0 25
2019 Federal regulators 44 38 10 0 4 0 4 30
2019 Compliance, inspection and enforcement 59 22 11 5 1 1 1 95
2019 Communications or public affairs 55 29 12 0 2 0 2 120
2019 Access to information and privacy 67 19 7 5 1 1 1 125
2019 Security 52 27 10 8 3 0 0 75
2019 Science and technology 48 21 19 6 0 0 7 15
2019 Legal services 56 20 17 0 4 0 4 30
2019 Administration and operations 59 26 8 4 2 0 1 1750
2019 Human resources 62 27 6 2 2 0 2 255
2019 Financial management 69 23 7 1 1 1 1 180
2019 Procurement 87 13 0 0 0 0 0 20
2019 Material management 58 27 4 6 0 0 6 20
2019 Information management 49 31 10 4 4 1 2 135
2019 Information technology 60 22 9 4 2 0 3 265
2019 Internal audit 65 31 4 0 0 0 0 25
2019 Evaluation 51 26 15 6 2 0 0 50
2019 Data sciences 67 12 11 6 3 0 1 80
2019 Policy 58 28 8 2 2 0 2 415
2019 Project management 56 26 11 2 4 0 1 300
2019 Other services to the public 65 19 8 2 3 0 2 300
2019 None of the above 64 20 9 3 2 1 2 500

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 67 12 5 3 5 2 6 72 28 705
2024 Health care practitioners 61 6 16 5 12 0 0 61 39 15
2024 Intelligence analysts 53 23 9 4 4 2 5 57 43 70
2024 Federal regulators 58 4 12 8 17 0 0 58 42 15
2024 Compliance, inspection and enforcement 49 17 9 10 10 1 5 53 47 105
2024 Communications or public affairs 56 20 9 8 6 1 1 57 43 145
2024 Access to information and privacy 67 11 9 2 3 4 4 73 27 115
2024 Security 61 16 9 5 6 0 2 63 37 85
2024 Science and technology 87 7 6 0 0 0 0 87 13 15
2024 Legal services 65 15 5 0 6 0 9 72 28 45
2024 Administration and operations 61 16 8 5 6 1 4 64 36 2045
2024 Human resources 65 16 5 4 5 1 3 68 32 310
2024 Financial management 59 16 10 4 4 1 6 63 37 155
2024 Procurement 64 18 0 18 0 0 0 64 36 15
2024 Real property 69 17 0 0 14 0 0 69 31 10
2024 Material management 79 8 12 0 0 0 0 79 21 10
2024 Information management 70 13 11 2 3 0 1 71 29 125
2024 Information technology 60 15 7 8 6 1 3 63 37 295
2024 Internal audit 82 0 3 0 5 0 10 91 9 20
2024 Evaluation 70 14 3 4 5 0 4 73 27 35
2024 Data sciences 64 20 2 3 5 1 6 68 32 90
2024 Policy 58 17 10 5 8 0 3 60 40 525
2024 Project management 58 13 11 4 8 1 4 61 39 280
2024 Other services to the public 66 14 5 4 5 0 5 70 30 365
2024 None of the above 63 16 5 4 6 2 4 67 33 510
2022 Client contact centre 66 11 6 2 5 2 8 410
2022 Health care practitioners 60 30 10 0 0 0 0 10
2022 Federal regulators 60 23 4 0 4 0 9 20
2022 Compliance, inspection and enforcement 64 17 7 4 7 0 1 120
2022 Communications or public affairs 71 12 7 4 5 1 1 115
2022 Access to information and privacy 65 14 3 5 3 1 9 105
2022 Security 76 10 4 3 3 0 5 80
2022 Science and technology 88 6 6 0 0 0 0 15
2022 Legal services 71 9 9 12 0 0 0 30
2022 Administration and operations 67 15 7 4 5 1 3 1840
2022 Human resources 76 11 3 3 1 0 6 265
2022 Financial management 78 8 3 4 0 1 6 175
2022 Procurement 52 9 23 0 8 0 8 10
2022 Material management 81 12 6 0 0 0 0 15
2022 Information management 68 17 8 3 2 1 1 115
2022 Information technology 70 15 5 3 3 1 3 260
2022 Internal audit 49 26 12 8 0 0 4 20
2022 Evaluation 78 6 8 5 1 0 1 55
2022 Data sciences 71 13 3 11 0 0 3 70
2022 Policy 67 15 7 5 4 0 2 420
2022 Project management 60 16 8 4 8 1 3 290
2022 Other services to the public 69 14 7 2 3 1 5 310
2022 None of the above 68 12 6 4 4 1 5 400
2020 Client contact centre 71 12 6 4 3 1 3 510
2020 Health care practitioners 65 15 10 5 5 0 0 20
2020 Federal regulators 52 22 11 5 10 0 0 20
2020 Compliance, inspection and enforcement 65 12 11 5 5 1 0 80
2020 Communications or public affairs 64 18 7 5 6 0 0 130
2020 Access to information and privacy 69 13 6 5 3 1 3 120
2020 Security 67 11 9 4 5 0 3 75
2020 Science and technology 63 19 6 6 7 0 0 15
2020 Legal services 67 17 7 7 2 0 0 40
2020 Administration and operations 66 16 8 4 4 1 2 1920
2020 Human resources 75 11 6 2 3 0 2 295
2020 Financial management 69 17 7 3 2 0 2 170
2020 Procurement 72 16 8 4 0 0 0 25
2020 Material management 57 28 10 4 0 0 0 20
2020 Information management 66 16 6 5 5 1 2 130
2020 Information technology 71 17 5 2 3 1 1 265
2020 Internal audit 69 14 13 0 0 0 4 25
2020 Evaluation 64 19 5 0 9 0 2 40
2020 Data sciences 72 14 8 6 0 0 0 85
2020 Policy 66 18 9 3 2 0 2 400
2020 Project management 70 16 5 5 3 0 2 310
2020 Other services to the public 70 12 7 3 4 0 3 295
2020 None of the above 69 12 8 5 4 1 2 480
2019 Client contact centre 65 14 7 4 5 0 4 450
2019 Health care practitioners 69 19 8 0 4 0 0 25
2019 Federal regulators 51 23 8 7 8 0 4 25
2019 Compliance, inspection and enforcement 52 19 11 10 6 0 1 95
2019 Communications or public affairs 63 23 7 1 2 0 3 120
2019 Access to information and privacy 71 14 5 7 1 1 1 125
2019 Security 53 27 10 4 7 0 0 75
2019 Science and technology 46 11 12 13 5 7 6 15
2019 Legal services 63 11 15 4 4 0 3 30
2019 Administration and operations 63 18 8 4 4 1 1 1750
2019 Human resources 65 20 6 2 4 0 2 255
2019 Financial management 70 16 8 2 3 0 1 180
2019 Procurement 57 33 4 0 6 0 0 20
2019 Material management 69 21 6 4 0 0 0 20
2019 Information management 61 18 9 4 5 0 2 135
2019 Information technology 67 16 6 3 4 0 2 265
2019 Internal audit 74 19 4 4 0 0 0 25
2019 Evaluation 60 19 13 2 6 0 0 50
2019 Data sciences 70 12 6 7 5 0 0 80
2019 Policy 56 24 11 3 3 0 2 415
2019 Project management 59 17 12 5 6 0 1 300
2019 Other services to the public 61 18 7 4 7 1 3 305
2019 None of the above 65 15 8 5 4 1 2 505

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 66 6 2 1 2 1 22 85 15 710
2024 Health care practitioners 68 11 8 0 0 0 13 78 22 15
2024 Intelligence analysts 65 12 2 1 3 2 14 77 23 70
2024 Federal regulators 69 0 4 8 11 0 7 74 26 15
2024 Compliance, inspection and enforcement 52 11 3 3 4 0 26 71 29 105
2024 Communications or public affairs 56 11 9 2 1 0 22 72 28 145
2024 Access to information and privacy 68 5 1 1 0 1 25 91 9 115
2024 Security 64 9 2 0 2 0 22 82 18 85
2024 Science and technology 87 0 6 0 0 0 7 94 6 15
2024 Legal services 51 11 7 0 2 0 29 72 28 45
2024 Administration and operations 59 9 5 1 1 1 23 78 22 2040
2024 Human resources 59 11 4 2 2 0 22 76 24 310
2024 Financial management 57 11 9 3 2 0 17 69 31 155
2024 Procurement 58 11 5 7 0 0 18 71 29 15
2024 Real property 54 8 0 8 7 0 23 70 30 10
2024 Material management 60 10 21 0 0 0 10 66 34 10
2024 Information management 69 6 5 1 1 0 18 84 16 125
2024 Information technology 66 11 4 0 1 1 17 80 20 295
2024 Internal audit 61 5 0 5 5 0 25 81 19 20
2024 Evaluation 61 16 2 0 2 0 19 75 25 35
2024 Data sciences 64 8 4 1 0 0 23 83 17 90
2024 Policy 59 12 4 2 0 0 23 77 23 525
2024 Project management 59 13 5 1 1 0 20 75 25 280
2024 Other services to the public 67 5 1 2 2 1 23 88 12 370
2024 None of the above 59 9 5 1 2 1 24 79 21 510
2022 Client contact centre 60 6 4 1 0 2 25 415
2022 Health care practitioners 61 10 7 0 0 0 21 10
2022 Federal regulators 61 4 4 0 4 0 27 20
2022 Compliance, inspection and enforcement 67 10 3 1 1 0 18 120
2022 Communications or public affairs 65 9 3 1 1 0 21 120
2022 Access to information and privacy 71 2 3 1 1 1 21 105
2022 Security 65 11 6 1 0 0 18 80
2022 Science and technology 94 6 0 0 0 0 0 10
2022 Legal services 72 0 6 0 0 0 22 30
2022 Administration and operations 63 10 4 1 1 0 20 1835
2022 Human resources 68 7 3 3 1 0 18 270
2022 Financial management 70 9 5 0 0 0 15 175
2022 Procurement 49 16 9 0 0 0 26 10
2022 Material management 81 6 6 0 0 0 7 15
2022 Information management 70 8 2 1 0 0 20 115
2022 Information technology 65 12 4 1 1 0 17 260
2022 Internal audit 46 13 9 4 0 0 28 20
2022 Evaluation 75 7 2 0 1 0 14 50
2022 Data sciences 75 6 4 0 1 0 14 70
2022 Policy 66 8 2 2 1 0 21 420
2022 Project management 59 16 4 2 2 0 17 290
2022 Other services to the public 64 9 2 2 2 1 21 310
2022 None of the above 64 8 3 1 1 1 23 400
2020 Client contact centre 65 6 3 1 0 0 24 510
2020 Health care practitioners 56 11 10 0 6 0 17 20
2020 Federal regulators 50 10 15 5 0 0 20 20
2020 Compliance, inspection and enforcement 52 6 8 1 0 1 31 80
2020 Communications or public affairs 57 11 3 3 1 0 25 130
2020 Access to information and privacy 67 10 2 1 2 1 16 120
2020 Security 64 8 6 0 0 0 23 70
2020 Science and technology 74 12 0 0 0 0 14 15
2020 Legal services 58 2 7 0 0 0 32 40
2020 Administration and operations 59 10 5 2 1 1 23 1920
2020 Human resources 68 9 4 1 0 0 18 295
2020 Financial management 64 14 7 2 1 0 12 170
2020 Procurement 76 16 0 0 0 4 4 25
2020 Material management 73 14 0 0 0 0 14 20
2020 Information management 70 9 1 1 2 1 16 130
2020 Information technology 67 13 5 1 1 1 13 265
2020 Internal audit 49 13 17 0 0 0 22 25
2020 Evaluation 59 5 2 5 0 0 29 40
2020 Data sciences 67 12 2 3 0 1 14 90
2020 Policy 59 12 5 1 1 0 22 405
2020 Project management 71 10 3 1 0 0 14 310
2020 Other services to the public 59 10 4 1 1 1 24 300
2020 None of the above 63 9 3 1 1 1 22 480
2019 Client contact centre 63 9 3 1 1 1 23 450
2019 Health care practitioners 61 12 8 0 0 0 19 25
2019 Federal regulators 51 27 3 0 0 0 18 25
2019 Compliance, inspection and enforcement 58 12 6 2 0 0 22 95
2019 Communications or public affairs 64 11 6 1 0 0 18 120
2019 Access to information and privacy 71 5 1 2 1 2 19 125
2019 Security 65 13 10 1 0 0 11 70
2019 Science and technology 40 29 0 12 0 7 13 15
2019 Legal services 52 11 0 0 4 0 34 30
2019 Administration and operations 59 12 5 2 1 0 20 1745
2019 Human resources 64 13 3 1 1 0 18 255
2019 Financial management 65 15 3 2 0 0 14 175
2019 Procurement 85 0 5 0 0 0 11 20
2019 Material management 63 8 6 0 0 0 23 20
2019 Information management 62 8 4 2 2 0 22 135
2019 Information technology 61 11 5 2 1 0 19 265
2019 Internal audit 66 11 11 0 0 0 12 25
2019 Evaluation 57 8 6 2 2 0 26 50
2019 Data sciences 68 7 4 5 0 0 16 80
2019 Policy 53 12 6 2 1 1 26 415
2019 Project management 64 10 4 1 1 0 19 300
2019 Other services to the public 64 8 5 1 0 0 22 305
2019 None of the above 63 12 3 1 1 1 20 500

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 70 11 4 2 2 1 10 78 22 700
2024 Health care practitioners 78 0 6 8 0 8 0 85 15 15
2024 Intelligence analysts 63 18 2 2 3 2 9 72 28 70
2024 Federal regulators 72 0 5 7 16 0 0 72 28 15
2024 Compliance, inspection and enforcement 52 28 5 3 5 0 8 56 44 105
2024 Communications or public affairs 74 15 4 2 1 0 5 78 22 145
2024 Access to information and privacy 77 9 2 2 1 2 8 85 15 115
2024 Security 77 13 4 1 3 0 2 78 22 80
2024 Science and technology 80 7 13 0 0 0 0 80 20 15
2024 Legal services 61 20 8 0 4 0 7 66 34 45
2024 Administration and operations 71 13 4 1 2 1 8 78 22 2040
2024 Human resources 69 13 4 1 2 1 9 77 23 310
2024 Financial management 67 17 4 3 1 0 9 73 27 155
2024 Procurement 67 13 12 8 0 0 0 67 33 15
2024 Real property 60 26 0 7 7 0 0 60 40 10
2024 Material management 75 25 0 0 0 0 0 75 25 10
2024 Information management 79 10 3 0 2 1 6 84 16 125
2024 Information technology 69 17 3 2 2 1 5 73 27 295
2024 Internal audit 64 12 0 9 5 0 11 71 29 15
2024 Evaluation 80 14 2 0 0 0 4 83 17 35
2024 Data sciences 73 12 3 3 1 0 7 79 21 90
2024 Policy 69 14 6 2 2 0 7 75 25 520
2024 Project management 64 17 5 2 2 0 9 71 29 285
2024 Other services to the public 72 11 3 1 2 1 11 81 19 370
2024 None of the above 69 10 4 2 1 2 12 80 20 510
2022 Client contact centre 66 9 6 2 1 2 13 415
2022 Health care practitioners 88 0 0 0 0 0 12 10
2022 Federal regulators 61 21 4 0 0 0 14 20
2022 Compliance, inspection and enforcement 70 24 2 1 1 0 3 115
2022 Communications or public affairs 63 13 10 0 1 0 12 115
2022 Access to information and privacy 78 7 1 2 0 1 12 105
2022 Security 78 9 2 1 1 0 8 80
2022 Science and technology 94 0 0 0 0 0 6 15
2022 Legal services 67 24 3 3 0 0 3 30
2022 Administration and operations 73 13 5 2 1 0 7 1840
2022 Human resources 77 12 3 1 0 0 8 270
2022 Financial management 76 10 4 2 0 0 7 175
2022 Procurement 69 15 0 0 0 0 16 10
2022 Material management 82 6 6 0 0 0 6 15
2022 Information management 81 9 1 5 0 0 4 115
2022 Information technology 73 12 4 2 0 1 8 260
2022 Internal audit 62 26 0 4 0 0 9 20
2022 Evaluation 86 8 1 0 0 0 5 55
2022 Data sciences 83 8 3 1 0 0 5 70
2022 Policy 74 13 5 1 0 0 6 420
2022 Project management 73 11 5 3 1 1 7 290
2022 Other services to the public 73 13 4 2 1 1 7 305
2022 None of the above 75 10 4 1 1 0 9 400
2020 Client contact centre 71 11 8 2 3 1 5 510
2020 Health care practitioners 75 20 5 0 0 0 0 20
2020 Federal regulators 60 15 15 5 0 0 5 20
2020 Compliance, inspection and enforcement 64 21 10 1 3 1 0 80
2020 Communications or public affairs 73 16 7 1 0 0 2 130
2020 Access to information and privacy 80 12 2 0 1 1 3 120
2020 Security 70 17 8 1 0 0 4 75
2020 Science and technology 74 26 0 0 0 0 0 15
2020 Legal services 71 17 7 2 0 0 2 40
2020 Administration and operations 74 14 4 2 1 1 4 1920
2020 Human resources 84 8 3 1 1 0 3 295
2020 Financial management 80 11 5 0 1 1 3 170
2020 Procurement 76 16 4 0 0 0 4 25
2020 Material management 82 9 4 0 0 0 5 20
2020 Information management 73 13 3 2 1 2 5 130
2020 Information technology 73 16 5 1 1 1 3 270
2020 Internal audit 69 18 9 0 0 0 4 25
2020 Evaluation 83 10 2 0 0 0 5 40
2020 Data sciences 82 17 1 0 0 0 0 90
2020 Policy 72 18 4 2 0 0 3 405
2020 Project management 74 17 5 2 0 0 3 315
2020 Other services to the public 70 13 8 2 1 0 5 300
2020 None of the above 76 12 4 1 1 0 6 480
2019 Client contact centre 67 12 8 2 2 0 8 455
2019 Health care practitioners 73 23 0 0 0 0 4 25
2019 Federal regulators 71 22 4 0 0 0 4 30
2019 Compliance, inspection and enforcement 60 24 9 1 2 0 4 95
2019 Communications or public affairs 78 10 3 1 0 0 8 120
2019 Access to information and privacy 81 2 4 3 0 2 8 120
2019 Security 64 23 10 0 1 0 1 75
2019 Science and technology 70 12 0 12 0 0 6 15
2019 Legal services 58 20 14 0 0 0 7 30
2019 Administration and operations 72 15 5 2 1 0 5 1745
2019 Human resources 80 9 2 1 0 0 6 255
2019 Financial management 78 12 4 1 0 0 5 180
2019 Procurement 67 19 13 0 0 0 0 20
2019 Material management 78 10 6 0 0 0 6 20
2019 Information management 73 15 4 1 0 1 6 135
2019 Information technology 74 14 4 1 0 0 7 265
2019 Internal audit 84 8 8 0 0 0 0 25
2019 Evaluation 70 16 8 2 0 0 4 50
2019 Data sciences 84 10 3 0 0 0 4 80
2019 Policy 68 19 5 1 0 0 6 410
2019 Project management 68 17 6 3 2 0 5 300
2019 Other services to the public 70 15 5 1 0 1 8 305
2019 None of the above 75 13 4 1 1 1 6 505

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 28 13 11 13 32 1 3 29 71 710
2024 Health care practitioners 60 30 5 0 5 0 0 60 40 15
2024 Intelligence analysts 40 20 8 6 17 2 6 43 57 70
2024 Federal regulators 52 10 13 0 19 6 0 55 45 15
2024 Compliance, inspection and enforcement 39 15 16 5 18 3 4 42 58 105
2024 Communications or public affairs 50 18 8 10 10 2 2 52 48 145
2024 Access to information and privacy 37 17 13 4 28 1 1 38 62 115
2024 Security 45 19 8 8 16 1 4 47 53 85
2024 Science and technology 59 5 17 0 19 0 0 59 41 15
2024 Legal services 47 9 12 4 19 0 9 51 49 45
2024 Administration and operations 35 18 12 8 22 1 4 37 63 2045
2024 Human resources 47 17 8 7 16 0 5 50 50 310
2024 Financial management 47 14 21 8 7 1 4 49 51 155
2024 Procurement 47 12 11 0 30 0 0 47 53 15
2024 Real property 51 24 8 7 0 0 9 56 44 10
2024 Material management 37 51 12 0 0 0 0 37 63 10
2024 Information management 41 18 10 8 20 0 3 42 58 125
2024 Information technology 49 20 10 5 11 1 4 51 49 295
2024 Internal audit 65 22 3 0 0 0 10 73 27 20
2024 Evaluation 43 17 20 4 15 0 0 43 57 35
2024 Data sciences 47 14 14 7 15 0 3 48 52 90
2024 Policy 49 21 9 8 8 2 4 52 48 525
2024 Project management 33 21 12 10 20 0 3 34 66 280
2024 Other services to the public 29 17 13 10 26 1 3 31 69 370
2024 None of the above 38 16 11 7 21 2 5 41 59 515
2022 Client contact centre 52 16 10 6 7 4 5 415
2022 Health care practitioners 83 0 0 0 17 0 0 10
2022 Federal regulators 65 22 0 4 0 0 9 20
2022 Compliance, inspection and enforcement 62 11 14 5 7 0 2 120
2022 Communications or public affairs 66 10 14 1 2 0 5 120
2022 Access to information and privacy 53 14 10 5 10 0 7 105
2022 Security 75 8 5 1 5 0 6 80
2022 Science and technology 58 8 12 10 6 0 6 15
2022 Legal services 62 12 7 6 10 0 3 30
2022 Administration and operations 58 17 9 5 7 1 3 1845
2022 Human resources 77 10 5 3 1 0 5 270
2022 Financial management 73 10 7 2 2 1 5 175
2022 Procurement 75 0 7 10 0 0 8 10
2022 Material management 85 6 0 0 10 0 0 15
2022 Information management 60 13 10 4 9 0 3 115
2022 Information technology 66 13 6 4 7 2 1 260
2022 Internal audit 75 12 4 4 6 0 0 20
2022 Evaluation 73 15 2 2 5 0 3 55
2022 Data sciences 70 11 11 2 5 0 1 70
2022 Policy 74 8 7 3 2 1 5 420
2022 Project management 62 16 8 3 7 1 2 295
2022 Other services to the public 56 12 10 7 9 1 5 310
2022 None of the above 54 20 11 4 6 1 5 405
2020 Client contact centre 47 22 15 8 7 0 2 510
2020 Health care practitioners 71 29 0 0 0 0 0 20
2020 Federal regulators 70 15 10 5 0 0 0 20
2020 Compliance, inspection and enforcement 54 20 7 10 8 1 0 80
2020 Communications or public affairs 74 12 7 1 4 0 1 130
2020 Access to information and privacy 56 16 11 5 9 1 3 120
2020 Security 67 19 3 0 8 0 3 75
2020 Science and technology 73 20 7 0 0 0 0 15
2020 Legal services 53 25 15 0 2 0 5 40
2020 Administration and operations 61 16 9 5 6 1 2 1925
2020 Human resources 73 11 8 3 2 0 3 295
2020 Financial management 72 14 9 3 2 1 1 170
2020 Procurement 84 8 4 4 0 0 0 25
2020 Material management 62 23 5 0 10 0 0 20
2020 Information management 54 16 8 6 12 2 1 125
2020 Information technology 71 15 7 1 3 0 2 270
2020 Internal audit 83 13 4 0 0 0 0 25
2020 Evaluation 72 13 7 0 8 0 0 40
2020 Data sciences 76 16 3 4 1 0 1 85
2020 Policy 79 12 3 3 2 0 1 405
2020 Project management 65 18 7 3 4 0 2 310
2020 Other services to the public 58 16 10 6 6 1 4 300
2020 None of the above 59 15 11 5 7 1 2 485
2019 Client contact centre 44 17 15 12 8 0 4 455
2019 Health care practitioners 72 12 12 0 0 0 4 25
2019 Federal regulators 63 15 11 0 4 0 7 30
2019 Compliance, inspection and enforcement 60 10 11 3 13 1 2 95
2019 Communications or public affairs 70 12 4 7 3 0 3 120
2019 Access to information and privacy 64 11 8 5 8 0 4 125
2019 Security 81 7 1 4 6 0 1 75
2019 Science and technology 60 12 7 13 0 0 8 15
2019 Legal services 69 7 11 0 2 0 10 30
2019 Administration and operations 62 14 7 5 9 1 2 1755
2019 Human resources 78 10 4 2 2 0 4 255
2019 Financial management 72 13 7 3 3 1 2 180
2019 Procurement 66 15 5 13 0 0 0 20
2019 Material management 65 6 6 12 12 0 0 20
2019 Information management 62 12 9 7 8 0 2 135
2019 Information technology 73 10 6 4 1 1 5 265
2019 Internal audit 88 8 0 4 0 0 0 25
2019 Evaluation 74 10 4 4 6 0 2 50
2019 Data sciences 75 12 6 1 6 0 0 80
2019 Policy 78 10 4 1 3 0 3 415
2019 Project management 70 11 7 2 8 0 3 300
2019 Other services to the public 55 17 8 6 9 1 5 305
2019 None of the above 60 11 12 5 8 1 3 505

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 49 22 11 6 6 1 5 52 48 705
2024 Health care practitioners 36 35 18 11 0 0 0 36 64 15
2024 Intelligence analysts 36 26 14 8 9 2 5 39 61 70
2024 Federal regulators 50 15 26 9 0 0 0 50 50 15
2024 Compliance, inspection and enforcement 38 29 18 5 2 1 7 41 59 105
2024 Communications or public affairs 46 22 16 7 5 0 2 48 52 145
2024 Access to information and privacy 59 20 11 4 1 1 3 62 38 115
2024 Security 50 25 14 5 4 2 1 51 49 85
2024 Science and technology 65 12 22 0 0 0 0 65 35 15
2024 Legal services 31 34 23 4 6 0 3 32 68 45
2024 Administration and operations 47 26 12 5 5 1 4 50 50 2045
2024 Human resources 47 25 12 6 4 0 4 50 50 310
2024 Financial management 50 24 13 8 5 0 1 50 50 155
2024 Procurement 36 37 12 0 15 0 0 36 64 15
2024 Real property 52 16 16 16 0 0 0 52 48 10
2024 Material management 57 35 8 0 0 0 0 57 43 10
2024 Information management 44 29 18 2 3 1 3 46 54 125
2024 Information technology 53 21 12 3 5 1 4 56 44 295
2024 Internal audit 27 45 0 5 8 0 16 32 68 20
2024 Evaluation 50 20 14 5 2 0 10 55 45 35
2024 Data sciences 56 21 14 2 2 1 3 59 41 90
2024 Policy 48 26 13 4 5 0 3 50 50 525
2024 Project management 40 30 14 5 6 1 3 42 58 280
2024 Other services to the public 52 26 11 5 3 1 3 54 46 370
2024 None of the above 49 23 12 5 5 2 5 52 48 510
2022 Client contact centre 45 23 16 5 3 2 6 415
2022 Health care practitioners 61 17 0 0 10 12 0 10
2022 Federal regulators 52 8 18 4 4 0 14 20
2022 Compliance, inspection and enforcement 50 28 14 6 2 0 1 120
2022 Communications or public affairs 31 27 22 8 4 2 6 120
2022 Access to information and privacy 59 21 9 3 1 0 8 105
2022 Security 49 27 12 4 4 0 5 80
2022 Science and technology 53 5 0 24 13 0 6 15
2022 Legal services 36 32 17 9 3 0 3 30
2022 Administration and operations 49 26 13 5 3 0 3 1845
2022 Human resources 54 19 16 4 3 0 3 270
2022 Financial management 57 22 13 1 2 1 3 175
2022 Procurement 59 15 9 9 0 0 8 10
2022 Material management 81 7 0 6 6 0 0 15
2022 Information management 48 32 10 6 3 0 1 115
2022 Information technology 60 22 8 4 2 1 3 260
2022 Internal audit 49 27 8 12 0 0 4 20
2022 Evaluation 70 12 12 3 0 0 3 55
2022 Data sciences 57 25 9 1 7 0 1 70
2022 Policy 50 25 14 6 2 0 4 420
2022 Project management 49 25 11 7 5 1 2 295
2022 Other services to the public 54 17 16 6 3 1 4 310
2022 None of the above 53 21 14 4 2 1 4 400
2020 Client contact centre 39 28 21 6 4 1 1 510
2020 Health care practitioners 36 38 15 11 0 0 0 20
2020 Federal regulators 55 25 20 0 0 0 0 20
2020 Compliance, inspection and enforcement 35 35 17 8 4 1 0 80
2020 Communications or public affairs 34 27 23 8 8 0 0 130
2020 Access to information and privacy 48 27 15 5 3 1 2 120
2020 Security 45 33 12 7 1 0 1 75
2020 Science and technology 46 34 7 12 0 0 0 15
2020 Legal services 45 26 17 10 2 0 0 40
2020 Administration and operations 44 30 15 6 3 0 1 1925
2020 Human resources 48 24 18 5 3 0 1 295
2020 Financial management 54 28 12 5 1 0 0 170
2020 Procurement 52 28 16 0 4 0 0 25
2020 Material management 49 32 19 0 0 0 0 20
2020 Information management 49 22 18 4 3 1 3 130
2020 Information technology 55 23 13 4 2 1 1 270
2020 Internal audit 49 25 17 5 5 0 0 25
2020 Evaluation 48 27 20 5 0 0 0 40
2020 Data sciences 48 26 17 7 1 0 1 90
2020 Policy 41 31 18 5 4 0 0 405
2020 Project management 43 32 14 7 3 0 1 310
2020 Other services to the public 41 31 17 7 2 0 2 300
2020 None of the above 45 29 15 6 3 0 2 480
2019 Client contact centre 52 24 12 6 3 0 3 455
2019 Health care practitioners 49 23 16 8 4 0 0 25
2019 Federal regulators 48 33 15 0 0 0 4 30
2019 Compliance, inspection and enforcement 52 26 13 6 1 0 2 95
2019 Communications or public affairs 43 28 18 7 2 1 2 120
2019 Access to information and privacy 54 25 15 4 3 0 0 125
2019 Security 51 26 13 8 1 0 0 75
2019 Science and technology 46 35 18 0 0 0 0 15
2019 Legal services 56 24 14 4 0 0 4 30
2019 Administration and operations 54 26 11 4 2 0 2 1750
2019 Human resources 54 27 12 3 2 0 2 255
2019 Financial management 55 28 12 3 1 0 2 180
2019 Procurement 69 15 9 6 0 0 0 20
2019 Material management 73 16 11 0 0 0 0 20
2019 Information management 50 25 16 5 2 0 2 135
2019 Information technology 53 24 12 3 3 0 4 265
2019 Internal audit 50 38 4 8 0 0 0 25
2019 Evaluation 50 34 4 6 6 0 0 50
2019 Data sciences 60 28 9 1 1 0 1 80
2019 Policy 49 27 15 5 1 1 2 415
2019 Project management 52 28 11 6 2 0 1 300
2019 Other services to the public 51 23 15 5 3 0 3 300
2019 None of the above 57 24 10 4 3 1 2 505

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 13 22 42 13 10 0 1 35 23 710
2024 Health care practitioners 0 35 37 18 10 0 0 35 28 15
2024 Intelligence analysts 8 17 46 13 16 0 0 26 28 70
2024 Federal regulators 22 5 39 18 14 0 0 28 33 15
2024 Compliance, inspection and enforcement 6 22 42 11 20 0 0 28 31 105
2024 Communications or public affairs 5 29 40 18 8 0 0 35 26 145
2024 Access to information and privacy 13 29 39 11 7 1 0 42 18 115
2024 Security 8 22 39 19 10 0 2 30 30 85
2024 Science and technology 8 20 34 25 13 0 0 28 38 15
2024 Legal services 6 33 33 21 8 0 0 39 29 45
2024 Administration and operations 9 27 38 16 9 0 1 36 26 2050
2024 Human resources 10 29 38 14 9 0 0 39 23 310
2024 Financial management 10 29 43 14 4 0 0 39 19 155
2024 Procurement 0 12 36 29 23 0 0 12 52 15
2024 Real property 0 17 35 34 14 0 0 17 48 10
2024 Material management 20 40 10 31 0 0 0 59 31 10
2024 Information management 11 32 35 17 5 0 0 43 22 125
2024 Information technology 11 23 38 16 10 1 1 35 27 295
2024 Internal audit 15 30 27 0 12 0 16 53 15 20
2024 Evaluation 3 48 33 11 5 0 0 52 15 35
2024 Data sciences 2 29 39 19 11 0 0 31 30 90
2024 Policy 5 25 42 18 9 0 1 30 27 525
2024 Project management 6 22 44 18 11 0 0 28 28 285
2024 Other services to the public 11 28 35 16 9 0 1 40 25 370
2024 None of the above 12 27 35 14 10 1 1 40 24 515
2022 Client contact centre 16 27 36 13 7 1 0 43 20 415
2022 Health care practitioners 0 53 9 30 8 0 0 53 38 10
2022 Federal regulators 18 36 25 13 4 4 0 57 18 20
2022 Compliance, inspection and enforcement 11 28 37 19 4 0 0 39 24 120
2022 Communications or public affairs 4 28 47 15 5 1 0 32 20 120
2022 Access to information and privacy 27 33 29 6 5 0 0 60 11 105
2022 Security 12 32 29 18 5 1 3 46 24 80
2022 Science and technology 14 13 41 13 19 0 0 27 32 15
2022 Legal services 8 24 38 18 12 0 0 32 30 30
2022 Administration and operations 14 30 38 12 5 0 0 45 18 1845
2022 Human resources 11 36 37 9 6 0 0 48 15 270
2022 Financial management 11 40 33 15 1 0 1 51 16 175
2022 Procurement 19 15 34 24 8 0 0 34 32 10
2022 Material management 15 50 22 6 6 0 0 66 12 15
2022 Information management 16 41 31 8 4 0 0 57 12 115
2022 Information technology 11 32 38 13 5 1 0 43 19 260
2022 Internal audit 4 35 49 9 4 0 0 39 13 20
2022 Evaluation 18 31 33 17 1 0 0 48 18 55
2022 Data sciences 16 16 46 13 6 1 1 33 20 70
2022 Policy 5 32 41 15 7 0 0 37 22 420
2022 Project management 9 29 41 13 8 0 1 38 21 295
2022 Other services to the public 12 30 38 11 7 0 1 43 19 310
2022 None of the above 15 32 34 11 6 1 1 48 17 405
2020 Client contact centre 17 32 35 12 4 0 0 49 15 510
2020 Health care practitioners 21 23 41 10 0 5 0 46 11 20
2020 Federal regulators 10 25 41 19 5 0 0 35 24 20
2020 Compliance, inspection and enforcement 6 32 33 19 10 0 0 38 29 80
2020 Communications or public affairs 6 31 39 17 8 0 0 37 24 130
2020 Access to information and privacy 25 33 30 9 3 0 0 58 13 120
2020 Security 21 34 35 7 4 0 0 55 11 75
2020 Science and technology 13 35 34 18 0 0 0 47 18 15
2020 Legal services 7 29 49 12 2 0 0 36 14 40
2020 Administration and operations 15 32 33 13 5 0 0 48 19 1930
2020 Human resources 16 30 37 12 5 0 0 46 17 295
2020 Financial management 21 35 31 9 4 0 0 56 13 170
2020 Procurement 4 44 32 12 8 0 0 48 20 25
2020 Material management 27 40 29 4 0 0 0 67 4 20
2020 Information management 22 34 30 12 3 0 0 56 15 125
2020 Information technology 17 32 33 13 4 0 0 49 17 270
2020 Internal audit 16 21 45 18 0 0 0 37 18 25
2020 Evaluation 20 32 36 9 2 0 0 52 12 40
2020 Data sciences 21 32 31 11 5 0 0 53 16 90
2020 Policy 5 30 43 16 5 0 0 35 22 405
2020 Project management 12 29 34 19 5 0 0 42 24 315
2020 Other services to the public 18 34 31 12 5 0 0 52 17 300
2020 None of the above 17 34 30 13 7 0 0 51 20 485
2019 Client contact centre 17 33 33 11 5 0 0 50 16 455
2019 Health care practitioners 19 51 20 9 0 0 0 70 9 25
2019 Federal regulators 17 36 36 11 0 0 0 53 11 30
2019 Compliance, inspection and enforcement 10 33 39 12 6 0 0 42 19 95
2019 Communications or public affairs 10 40 39 7 3 0 0 51 10 120
2019 Access to information and privacy 23 42 25 10 1 0 1 65 10 125
2019 Security 11 34 38 14 3 0 1 45 17 75
2019 Science and technology 14 19 30 30 6 0 0 33 36 15
2019 Legal services 16 24 46 14 0 0 0 40 14 30
2019 Administration and operations 19 31 35 12 3 0 0 50 15 1765
2019 Human resources 16 38 29 12 4 0 0 55 16 255
2019 Financial management 23 34 36 5 2 0 0 57 7 180
2019 Procurement 22 40 33 0 4 0 0 62 4 20
2019 Material management 26 52 16 0 0 0 6 83 0 20
2019 Information management 18 36 34 6 6 0 0 54 12 135
2019 Information technology 15 36 34 11 3 0 0 51 14 270
2019 Internal audit 28 34 31 7 0 0 0 62 7 25
2019 Evaluation 14 25 40 16 5 0 0 39 21 50
2019 Data sciences 24 33 24 13 5 1 0 58 18 80
2019 Policy 12 35 37 12 4 0 0 48 15 420
2019 Project management 9 35 37 13 6 0 0 44 19 300
2019 Other services to the public 24 32 28 10 5 0 0 56 16 305
2019 None of the above 26 29 29 12 3 1 1 55 15 510

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 13 20 40 18 9 0 1 27 33 710
2024 Health care practitioners 16 24 42 5 13 0 0 18 40 15
2024 Intelligence analysts 18 29 34 8 9 1 1 17 48 70
2024 Federal regulators 28 12 31 24 4 0 0 29 40 15
2024 Compliance, inspection and enforcement 27 19 33 17 4 0 0 21 45 105
2024 Communications or public affairs 13 28 38 16 5 0 0 21 41 145
2024 Access to information and privacy 9 14 39 23 13 2 0 36 24 115
2024 Security 18 24 37 15 4 0 2 19 43 85
2024 Science and technology 15 30 21 17 17 0 0 34 45 15
2024 Legal services 14 27 39 16 4 0 0 20 41 45
2024 Administration and operations 14 22 37 17 10 0 1 27 36 2045
2024 Human resources 15 19 34 22 10 0 0 32 34 310
2024 Financial management 12 21 42 15 9 1 0 25 33 155
2024 Procurement 26 37 24 12 0 0 0 12 64 15
2024 Real property 14 25 42 19 0 0 0 19 39 10
2024 Material management 0 22 54 12 12 0 0 24 22 10
2024 Information management 12 18 33 26 11 0 0 37 30 125
2024 Information technology 15 21 37 15 10 0 1 25 37 295
2024 Internal audit 12 5 20 37 15 0 10 58 20 20
2024 Evaluation 7 19 41 30 3 0 0 33 26 35
2024 Data sciences 15 20 37 12 13 1 1 26 36 90
2024 Policy 15 29 37 14 4 0 0 18 45 525
2024 Project management 16 28 42 10 4 0 0 14 44 285
2024 Other services to the public 11 23 35 18 11 0 1 30 35 370
2024 None of the above 16 21 34 15 12 1 0 28 38 510
2022 Client contact centre 14 17 38 20 9 0 1 30 32 415
2022 Health care practitioners 8 18 56 18 0 0 0 18 26 10
2022 Federal regulators 4 16 31 27 9 4 9 42 23 20
2022 Compliance, inspection and enforcement 9 17 46 17 10 0 0 27 26 120
2022 Communications or public affairs 12 20 42 23 3 0 0 26 32 120
2022 Access to information and privacy 5 16 33 18 25 0 2 44 22 105
2022 Security 8 24 34 24 7 0 1 32 33 80
2022 Science and technology 26 6 34 24 10 0 0 34 32 15
2022 Legal services 18 29 31 18 5 0 0 23 46 30
2022 Administration and operations 8 17 40 22 13 0 1 35 25 1845
2022 Human resources 7 20 35 23 15 0 0 38 27 270
2022 Financial management 3 17 40 26 13 0 1 39 20 170
2022 Procurement 16 17 23 35 0 10 0 38 36 10
2022 Material management 6 0 31 10 53 0 0 63 6 15
2022 Information management 5 14 40 26 14 0 1 41 19 115
2022 Information technology 10 15 38 22 14 1 0 36 25 260
2022 Internal audit 8 17 45 3 26 0 0 30 25 20
2022 Evaluation 17 12 30 32 8 0 0 40 29 55
2022 Data sciences 5 27 40 21 7 1 0 28 32 70
2022 Policy 9 23 45 16 7 0 0 22 32 420
2022 Project management 10 19 41 21 8 0 0 30 29 290
2022 Other services to the public 11 15 37 24 10 0 3 35 27 310
2022 None of the above 10 18 37 21 11 1 2 33 28 405
2020 Client contact centre 14 20 36 21 9 0 0 30 34 510
2020 Health care practitioners 5 16 59 20 0 0 0 20 21 20
2020 Federal regulators 9 19 30 31 5 0 5 38 30 20
2020 Compliance, inspection and enforcement 12 22 38 24 4 0 0 28 34 80
2020 Communications or public affairs 18 18 42 18 4 0 0 22 36 130
2020 Access to information and privacy 10 7 31 31 21 0 0 51 17 120
2020 Security 11 16 42 20 11 0 0 32 27 75
2020 Science and technology 6 35 13 27 20 0 0 46 41 15
2020 Legal services 7 37 47 7 2 0 0 9 44 40
2020 Administration and operations 12 19 37 23 10 0 0 33 31 1925
2020 Human resources 9 20 36 24 11 0 0 35 29 295
2020 Financial management 7 14 43 22 14 0 0 36 21 170
2020 Procurement 20 20 36 16 8 0 0 24 40 25
2020 Material management 0 13 39 21 26 0 0 48 13 20
2020 Information management 10 18 37 24 10 0 0 35 28 130
2020 Information technology 10 19 42 20 8 0 1 28 30 270
2020 Internal audit 9 13 34 29 14 0 0 43 22 25
2020 Evaluation 9 22 34 25 10 0 0 35 31 40
2020 Data sciences 9 15 42 26 8 0 0 34 24 90
2020 Policy 11 27 40 18 5 0 0 23 38 405
2020 Project management 12 24 37 18 9 0 0 27 36 310
2020 Other services to the public 10 15 39 24 12 0 0 37 25 300
2020 None of the above 14 15 35 24 11 1 1 35 30 480
2019 Client contact centre 10 16 41 22 11 0 0 33 26 455
2019 Health care practitioners 14 13 45 24 4 0 0 28 27 25
2019 Federal regulators 4 11 33 45 7 0 0 52 15 25
2019 Compliance, inspection and enforcement 13 17 40 25 4 1 0 30 30 95
2019 Communications or public affairs 4 17 43 29 7 0 0 36 22 120
2019 Access to information and privacy 7 8 40 31 14 1 0 46 14 120
2019 Security 11 16 43 20 8 0 1 29 27 75
2019 Science and technology 19 24 25 19 13 0 0 32 43 15
2019 Legal services 4 17 41 29 9 0 0 38 21 30
2019 Administration and operations 9 18 38 22 13 0 0 35 27 1740
2019 Human resources 11 17 35 21 15 0 0 36 28 250
2019 Financial management 6 13 42 29 10 0 0 39 19 175
2019 Procurement 4 0 59 21 16 0 0 37 4 20
2019 Material management 6 6 27 26 36 0 0 62 12 20
2019 Information management 10 12 41 23 14 1 0 37 22 135
2019 Information technology 9 21 35 23 12 0 0 35 30 265
2019 Internal audit 4 8 38 32 19 0 0 51 12 25
2019 Evaluation 13 22 31 26 8 0 0 34 35 50
2019 Data sciences 10 12 32 34 13 0 0 46 22 80
2019 Policy 7 20 40 22 11 0 0 33 27 410
2019 Project management 12 21 36 23 9 0 0 32 32 300
2019 Other services to the public 11 13 34 26 16 0 0 42 24 305
2019 None of the above 11 16 37 20 15 1 1 35 27 505
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 21 62 710
2024 Health care practitioners 36 47 15
2024 Intelligence analysts 52 34 70
2024 Federal regulators 12 53 15
2024 Compliance, inspection and enforcement 43 43 105
2024 Communications or public affairs 25 54 145
2024 Access to information and privacy 21 66 115
2024 Security 22 66 85
2024 Science and technology 31 47 15
2024 Legal services 32 45 45
2024 Administration and operations 29 54 2050
2024 Human resources 33 56 310
2024 Financial management 28 65 155
2024 Procurement 29 58 15
2024 Real property 57 34 10
2024 Material management 12 78 10
2024 Information management 18 61 125
2024 Information technology 23 60 295
2024 Internal audit 25 52 20
2024 Evaluation 11 73 35
2024 Data sciences 21 68 90
2024 Policy 31 51 525
2024 Project management 34 47 285
2024 Other services to the public 24 57 370
2024 None of the above 25 54 515
2022 Client contact centre 30 50 415
2022 Health care practitioners 51 39 10
2022 Federal regulators 34 42 20
2022 Compliance, inspection and enforcement 40 37 120
2022 Communications or public affairs 37 43 120
2022 Access to information and privacy 29 51 105
2022 Security 30 55 80
2022 Science and technology 29 56 15
2022 Legal services 44 43 30
2022 Administration and operations 30 52 1845
2022 Human resources 32 57 265
2022 Financial management 27 65 175
2022 Procurement 34 58 10
2022 Material management 36 51 15
2022 Information management 21 57 115
2022 Information technology 19 60 265
2022 Internal audit 38 46 20
2022 Evaluation 24 56 55
2022 Data sciences 25 57 70
2022 Policy 34 44 420
2022 Project management 34 50 295
2022 Other services to the public 32 43 310
2022 None of the above 31 48 405
2020 Client contact centre 31 44 510
2020 Health care practitioners 26 55 20
2020 Federal regulators 39 36 20
2020 Compliance, inspection and enforcement 41 41 80
2020 Communications or public affairs 33 51 130
2020 Access to information and privacy 26 52 120
2020 Security 39 45 75
2020 Science and technology 20 61 15
2020 Legal services 41 44 40
2020 Administration and operations 36 41 1930
2020 Human resources 30 55 295
2020 Financial management 32 52 170
2020 Procurement 40 36 25
2020 Material management 24 63 20
2020 Information management 26 56 130
2020 Information technology 25 54 270
2020 Internal audit 31 69 25
2020 Evaluation 32 39 40
2020 Data sciences 32 49 90
2020 Policy 30 49 405
2020 Project management 33 42 315
2020 Other services to the public 34 36 300
2020 None of the above 36 43 485

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Client contact centre 45 55 140
2024 Intelligence analysts 46 54 35
2024 Compliance, inspection and enforcement 41 59 45
2024 Communications or public affairs 31 69 35
2024 Access to information and privacy 60 40 25
2024 Security 55 45 20
2024 Legal services 19 81 15
2024 Administration and operations 49 51 605
2024 Human resources 39 61 95
2024 Financial management 33 67 45
2024 Information management 52 48 20
2024 Information technology 47 53 70
2024 Data sciences 43 57 20
2024 Policy 37 63 165
2024 Project management 43 57 90
2024 Other services to the public 33 67 95
2024 None of the above 42 58 125
2022 Client contact centre 50 50 130
2022 Compliance, inspection and enforcement 39 61 45
2022 Communications or public affairs 39 61 45
2022 Access to information and privacy 60 40 30
2022 Security 51 49 25
2022 Legal services 30 70 15
2022 Administration and operations 45 55 535
2022 Human resources 37 63 85
2022 Financial management 36 64 50
2022 Information management 45 55 25
2022 Information technology 38 62 50
2022 Evaluation 20 80 15
2022 Data sciences 41 59 20
2022 Policy 29 71 140
2022 Project management 42 58 100
2022 Other services to the public 53 47 100
2022 None of the above 45 55 125
2020 Client contact centre 34 66 160
2020 Compliance, inspection and enforcement 36 64 35
2020 Communications or public affairs 40 60 45
2020 Access to information and privacy 36 64 30
2020 Security 21 79 30
2020 Legal services 48 52 15
2020 Administration and operations 33 67 700
2020 Human resources 30 70 90
2020 Financial management 32 68 55
2020 Procurement 40 60 10
2020 Information management 40 60 35
2020 Information technology 38 62 65
2020 Evaluation 41 59 10
2020 Data sciences 33 67 30
2020 Policy 32 68 120
2020 Project management 33 67 105
2020 Other services to the public 23 77 100
2020 None of the above 25 75 175

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 45 12 8 2 3 7 22 63 37 710
2024 Health care practitioners 54 6 11 0 12 5 12 65 35 15
2024 Intelligence analysts 34 21 8 10 13 3 11 39 61 70
2024 Federal regulators 38 20 13 5 6 12 7 46 54 15
2024 Compliance, inspection and enforcement 26 16 15 18 12 1 12 30 70 105
2024 Communications or public affairs 30 18 17 7 9 4 15 37 63 145
2024 Access to information and privacy 46 14 7 3 6 7 18 60 40 115
2024 Security 36 20 7 3 15 3 15 44 56 85
2024 Science and technology 52 17 20 0 0 11 0 58 42 15
2024 Legal services 48 23 13 0 3 0 13 55 45 45
2024 Administration and operations 43 16 10 5 6 4 16 54 46 2050
2024 Human resources 29 13 12 11 14 4 16 37 63 310
2024 Financial management 41 15 13 9 6 3 13 48 52 155
2024 Procurement 39 24 0 6 5 13 14 53 47 15
2024 Real property 16 9 19 8 38 0 9 18 82 10
2024 Material management 27 53 0 8 12 0 0 27 73 10
2024 Information management 45 17 11 6 0 6 15 58 42 125
2024 Information technology 43 13 11 7 6 6 13 53 47 295
2024 Internal audit 39 21 5 0 12 7 15 50 50 20
2024 Evaluation 34 12 15 0 0 11 28 57 43 35
2024 Data sciences 49 11 11 1 6 2 19 62 38 90
2024 Policy 29 19 14 9 9 4 16 35 65 525
2024 Project management 32 20 13 10 9 2 13 38 62 280
2024 Other services to the public 40 16 6 5 4 6 22 56 44 370
2024 None of the above 40 15 7 7 8 6 17 52 48 510
2022 Client contact centre 37 13 10 5 4 7 24 415
2022 Health care practitioners 63 9 0 8 8 0 12 10
2022 Federal regulators 49 26 0 0 4 0 20 20
2022 Compliance, inspection and enforcement 38 17 16 9 7 4 10 120
2022 Communications or public affairs 28 21 17 4 7 5 17 120
2022 Access to information and privacy 44 13 7 3 6 9 17 105
2022 Security 36 18 11 3 6 6 19 80
2022 Science and technology 14 32 8 10 6 6 24 15
2022 Legal services 26 29 15 9 6 5 10 30
2022 Administration and operations 41 16 10 5 6 5 18 1845
2022 Human resources 34 15 14 7 9 3 18 270
2022 Financial management 41 20 8 5 6 0 20 175
2022 Procurement 42 34 7 0 0 0 17 10
2022 Material management 33 19 7 6 14 10 12 15
2022 Information management 41 15 13 6 4 2 19 115
2022 Information technology 46 14 8 5 5 6 15 265
2022 Internal audit 33 23 13 4 16 0 10 20
2022 Evaluation 33 19 12 6 3 4 23 55
2022 Data sciences 50 15 13 1 5 5 10 70
2022 Policy 37 19 15 7 9 2 11 420
2022 Project management 37 20 17 7 4 3 11 295
2022 Other services to the public 41 17 10 1 6 6 18 310
2022 None of the above 42 13 11 6 5 4 19 405
2020 Client contact centre 41 19 12 7 5 2 14 510
2020 Health care practitioners 39 10 20 0 16 0 16 20
2020 Federal regulators 51 5 15 14 15 0 0 20
2020 Compliance, inspection and enforcement 35 28 14 1 14 1 7 80
2020 Communications or public affairs 41 24 10 7 6 3 9 130
2020 Access to information and privacy 53 12 11 6 5 2 11 120
2020 Security 37 22 18 11 11 0 1 75
2020 Science and technology 39 19 12 7 0 0 23 15
2020 Legal services 40 32 10 5 5 0 9 40
2020 Administration and operations 40 20 15 7 7 2 9 1925
2020 Human resources 39 21 16 7 6 0 10 295
2020 Financial management 45 18 21 5 5 2 4 170
2020 Procurement 33 28 12 12 8 0 8 25
2020 Material management 38 17 31 5 4 0 4 20
2020 Information management 40 19 12 8 8 4 9 130
2020 Information technology 45 18 11 10 8 1 7 270
2020 Internal audit 49 21 17 5 5 0 4 25
2020 Evaluation 35 29 20 5 7 0 5 40
2020 Data sciences 47 19 13 7 5 3 6 90
2020 Policy 36 25 16 10 4 2 6 405
2020 Project management 39 24 14 10 5 2 8 310
2020 Other services to the public 35 19 14 7 7 5 12 300
2020 None of the above 36 18 13 9 9 3 12 485
2019 Client contact centre 39 15 16 8 9 1 11 455
2019 Health care practitioners 55 9 8 9 20 0 0 25
2019 Federal regulators 32 29 18 10 10 0 0 30
2019 Compliance, inspection and enforcement 31 18 16 13 10 2 10 95
2019 Communications or public affairs 38 18 17 12 8 1 6 120
2019 Access to information and privacy 44 16 12 11 10 1 7 125
2019 Security 35 17 19 11 15 1 1 75
2019 Science and technology 32 38 7 17 6 0 0 15
2019 Legal services 38 18 18 7 9 0 9 30
2019 Administration and operations 40 20 13 8 10 1 7 1750
2019 Human resources 34 20 17 11 13 0 5 255
2019 Financial management 35 24 20 9 8 0 4 180
2019 Procurement 21 28 15 0 18 0 18 20
2019 Material management 55 12 17 4 11 0 0 20
2019 Information management 31 22 18 13 9 2 5 135
2019 Information technology 39 19 16 11 8 1 5 270
2019 Internal audit 48 28 4 12 0 0 8 25
2019 Evaluation 30 22 12 18 15 0 4 50
2019 Data sciences 52 18 11 4 7 0 8 80
2019 Policy 33 21 20 10 9 1 6 415
2019 Project management 31 22 17 12 11 1 6 295
2019 Other services to the public 39 20 15 8 7 1 9 305
2019 None of the above 39 19 13 9 10 2 8 510

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 14 20 18 19 28 1 0 35 47 140
2024 Intelligence analysts 3 22 21 17 32 2 3 27 52 35
2024 Compliance, inspection and enforcement 2 28 8 16 36 0 11 33 57 45
2024 Communications or public affairs 2 16 3 20 49 7 3 20 77 40
2024 Access to information and privacy 13 25 4 16 24 12 6 47 49 25
2024 Security 11 11 27 10 40 0 0 22 51 20
2024 Legal services 0 21 25 37 12 0 5 22 51 15
2024 Administration and operations 9 18 16 20 31 2 5 29 54 605
2024 Human resources 7 18 12 12 43 2 7 27 60 95
2024 Financial management 7 19 13 16 35 0 10 28 57 45
2024 Information management 0 27 36 10 8 9 9 33 22 20
2024 Information technology 9 13 20 21 29 2 6 24 54 70
2024 Data sciences 0 9 10 17 49 4 10 10 78 20
2024 Policy 5 17 11 18 41 5 3 24 64 165
2024 Project management 2 22 18 22 30 2 3 26 55 90
2024 Other services to the public 8 18 17 17 28 5 7 30 51 95
2024 None of the above 6 16 15 18 31 6 8 26 57 125
2022 Client contact centre 6 22 20 17 25 3 8 31 47 130
2022 Compliance, inspection and enforcement 12 7 15 32 30 0 5 20 64 45
2022 Communications or public affairs 9 13 12 22 36 2 6 25 63 45
2022 Access to information and privacy 22 32 7 10 20 8 0 59 33 30
2022 Security 15 28 11 9 25 8 4 48 39 25
2022 Legal services 0 22 15 15 48 0 0 22 63 15
2022 Administration and operations 7 20 14 18 34 2 4 30 55 535
2022 Human resources 12 15 9 31 25 0 9 29 61 85
2022 Financial management 10 21 15 6 41 2 6 33 51 50
2022 Information management 17 10 3 29 34 7 0 29 68 25
2022 Information technology 10 17 10 23 32 2 5 29 60 50
2022 Evaluation 0 0 15 20 59 0 7 0 84 15
2022 Data sciences 5 16 5 24 45 0 5 23 72 20
2022 Policy 7 18 12 17 38 1 6 27 60 140
2022 Project management 14 19 13 14 32 3 4 36 50 100
2022 Other services to the public 10 20 14 11 37 1 6 33 52 100
2022 None of the above 12 20 16 12 36 2 2 33 50 125
2020 Client contact centre 10 17 18 18 33 2 3 28 54 160
2020 Compliance, inspection and enforcement 12 18 6 24 40 0 0 30 64 35
2020 Communications or public affairs 22 16 12 21 16 0 14 44 43 45
2020 Access to information and privacy 19 20 25 8 13 0 16 46 24 30
2020 Security 11 11 25 29 24 0 0 22 53 30
2020 Legal services 6 19 6 29 34 0 6 27 67 15
2020 Administration and operations 10 18 20 20 28 1 4 29 50 695
2020 Human resources 19 27 13 13 14 4 9 53 32 90
2020 Financial management 13 22 13 21 21 4 7 39 46 55
2020 Procurement 20 30 20 10 20 0 0 50 30 10
2020 Information management 12 22 28 14 23 0 0 35 37 35
2020 Information technology 15 15 24 12 32 0 1 30 45 65
2020 Evaluation 15 15 16 23 23 0 8 32 50 15
2020 Data sciences 7 32 14 19 21 0 7 42 43 30
2020 Policy 9 21 14 28 21 1 6 32 53 120
2020 Project management 8 24 14 24 21 2 7 35 49 105
2020 Other services to the public 9 18 16 14 38 1 4 29 54 100
2020 None of the above 5 17 17 21 34 1 6 23 59 175

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Client contact centre 12 21 20 12 33 1 1 34 46 140
2024 Intelligence analysts 2 17 22 15 37 0 7 20 56 35
2024 Compliance, inspection and enforcement 5 18 11 15 49 3 0 23 66 45
2024 Communications or public affairs 5 22 0 14 54 2 2 29 71 40
2024 Access to information and privacy 12 35 3 10 33 7 0 50 47 25
2024 Security 6 22 22 12 39 0 0 27 51 20
2024 Legal services 0 7 0 44 30 20 0 9 91 15
2024 Administration and operations 9 18 13 22 36 1 1 28 59 605
2024 Human resources 3 19 9 14 49 1 5 23 67 95
2024 Financial management 3 14 11 28 43 2 0 17 72 45
2024 Information management 3 27 26 24 11 9 0 33 38 20
2024 Information technology 5 20 21 12 42 0 0 25 54 70
2024 Data sciences 10 5 24 15 43 4 0 15 60 20
2024 Policy 5 18 11 20 46 1 1 23 66 165
2024 Project management 4 12 20 31 29 0 4 17 62 90
2024 Other services to the public 8 19 16 17 36 5 0 28 55 95
2024 None of the above 6 20 11 16 41 4 2 28 61 125
2022 Client contact centre 4 27 15 23 25 1 5 33 51 130
2022 Compliance, inspection and enforcement 5 14 3 33 43 0 2 19 77 45
2022 Communications or public affairs 5 16 16 13 47 0 4 21 62 45
2022 Access to information and privacy 20 17 9 10 26 8 11 45 45 30
2022 Security 8 23 18 21 30 0 0 31 51 25
2022 Legal services 0 9 21 16 41 0 13 10 65 15
2022 Administration and operations 8 18 9 19 38 2 5 29 62 535
2022 Human resources 4 15 11 19 43 0 8 21 67 85
2022 Financial management 2 4 7 20 56 4 6 7 85 50
2022 Information management 21 3 10 27 29 0 10 27 61 25
2022 Information technology 7 16 22 19 31 0 4 24 53 50
2022 Evaluation 0 0 13 0 73 6 7 0 84 15
2022 Data sciences 10 5 18 10 52 0 5 16 64 20
2022 Policy 3 11 10 20 49 2 5 15 74 140
2022 Project management 3 20 8 21 41 5 2 25 67 100
2022 Other services to the public 9 23 14 7 40 5 3 35 50 100
2022 None of the above 7 17 13 17 38 2 6 26 60 125
2020 Client contact centre 10 16 16 19 37 1 2 26 57 160
2020 Compliance, inspection and enforcement 12 15 12 12 49 0 0 27 60 35
2020 Communications or public affairs 15 16 9 21 32 0 7 33 56 45
2020 Access to information and privacy 9 13 13 29 29 0 7 24 62 30
2020 Security 0 7 25 18 50 0 0 7 68 30
2020 Legal services 6 19 17 23 29 6 0 27 55 15
2020 Administration and operations 6 16 16 23 36 1 2 23 61 695
2020 Human resources 4 23 21 19 27 2 4 28 50 90
2020 Financial management 9 5 11 22 51 2 0 14 75 55
2020 Procurement 0 0 30 10 60 0 0 0 70 10
2020 Information management 6 22 17 25 30 0 0 28 55 35
2020 Information technology 14 7 21 19 37 1 0 21 57 65
2020 Evaluation 15 15 15 23 31 0 0 31 54 15
2020 Data sciences 3 14 18 32 32 0 0 18 64 30
2020 Policy 6 11 13 30 35 1 4 18 68 120
2020 Project management 5 16 19 28 30 1 1 21 60 105
2020 Other services to the public 7 16 15 11 48 0 2 24 61 100
2020 None of the above 5 13 15 21 42 1 4 19 66 175
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