2024 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 42 12 9 3 0 0 77 12 205
2024 Non-shift worker 33 41 12 8 6 0 0 74 14 4330
2022 Shift worker 38 38 15 4 5 0 0 75 9 240
2022 Non-shift worker 38 42 11 6 3 0 0 80 10 4235
2020 Shift worker 32 45 9 12 2 0 0 77 14 225
2020 Non-shift worker 41 40 11 6 3 0 0 81 9 4340
2019 Shift worker 33 47 11 5 4 0 0 80 9 280
2019 Non-shift worker 40 42 9 6 3 0 0 82 9 4615

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 37 16 12 6 0 0 66 17 205
2024 Non-shift worker 33 38 12 9 7 0 0 72 16 4325
2022 Shift worker 38 34 12 11 6 1 0 72 16 240
2022 Non-shift worker 39 39 10 7 5 0 0 77 13 4235
2020 Shift worker 31 40 16 10 2 0 0 71 13 225
2020 Non-shift worker 40 39 10 7 4 0 0 79 11 4330
2019 Shift worker 33 41 16 6 4 0 0 74 10 280
2019 Non-shift worker 38 38 12 8 4 0 0 76 12 4610

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 38 10 4 1 0 0 85 5 205
2024 Non-shift worker 46 36 12 4 2 0 0 81 7 4330
2022 Shift worker 53 34 8 3 2 1 0 87 4 240
2022 Non-shift worker 50 36 9 3 2 0 0 86 5 4225
2020 Shift worker 44 39 9 6 1 0 0 83 7 225
2020 Non-shift worker 53 34 9 3 1 0 0 87 4 4315
2019 Shift worker 44 38 11 4 3 0 0 82 7 280
2019 Non-shift worker 53 34 9 3 1 0 0 87 4 4585

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 37 10 7 2 0 0 82 9 205
2024 Non-shift worker 37 41 12 7 4 0 0 78 10 4330
2022 Shift worker 44 41 9 3 2 0 0 85 6 240
2022 Non-shift worker 42 40 11 5 2 0 0 82 7 4235
2020 Shift worker 40 44 10 4 1 0 0 84 6 230
2020 Non-shift worker 47 38 9 4 2 0 0 85 6 4345
2019 Shift worker 44 39 11 4 2 0 0 83 6 280
2019 Non-shift worker 46 39 9 4 2 0 0 85 6 4620

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 34 12 7 4 0 0 78 11 205
2024 Non-shift worker 36 35 15 8 6 1 0 71 14 4325
2022 Shift worker 47 29 11 8 5 0 0 77 13 240
2022 Non-shift worker 45 35 11 5 3 0 0 80 9 4235
2020 Shift worker 41 38 12 5 3 0 0 80 8 225
2020 Non-shift worker 48 33 12 4 2 0 0 81 7 4325
2019 Shift worker 43 31 16 4 4 1 0 75 9 280
2019 Non-shift worker 44 35 13 5 3 0 0 79 8 4615

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 31 13 10 8 1 0 69 18 205
2024 Non-shift worker 32 37 13 10 6 0 0 70 17 4320
2022 Shift worker 42 32 12 9 5 0 0 74 15 240
2022 Non-shift worker 40 38 11 7 4 0 0 78 11 4230
2020 Shift worker 35 43 10 8 4 0 0 78 12 225
2020 Non-shift worker 45 36 12 5 2 0 0 81 8 4310
2019 Shift worker 39 34 15 7 5 1 0 73 12 280
2019 Non-shift worker 42 37 12 7 3 0 0 79 9 4590

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 29 13 5 6 5 2 74 12 205
2024 Non-shift worker 33 29 16 10 7 5 0 66 17 4325
2022 Shift worker 35 33 15 6 6 3 2 72 12 240
2022 Non-shift worker 38 29 15 8 5 4 0 71 14 4235
2020 Shift worker 35 29 18 6 4 6 2 70 11 230
2020 Non-shift worker 43 27 17 7 3 3 1 72 11 4335
2019 Shift worker 40 24 20 4 3 6 2 71 8 280
2019 Non-shift worker 39 27 17 8 5 3 1 69 14 4625
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 36 17 4 3 1 8 74 7 205
2024 Non-shift worker 50 29 10 4 2 1 2 83 7 4330
2022 Shift worker 31 38 16 4 4 1 6 74 8 240
2022 Non-shift worker 52 28 11 3 2 1 3 84 5 4230
2020 Shift worker 32 36 17 6 1 3 5 74 8 225
2020 Non-shift worker 55 27 10 4 2 1 2 84 5 4340
2019 Shift worker 33 30 20 6 3 2 5 69 9 280
2019 Non-shift worker 53 27 12 4 2 1 2 82 6 4615

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 38 13 4 4 1 0 79 9 205
2024 Non-shift worker 51 30 8 6 4 1 0 82 10 4320
2022 Shift worker 42 35 11 8 3 1 0 78 11 240
2022 Non-shift worker 51 32 8 5 3 0 1 84 8 4225
2020 Shift worker 43 40 10 4 1 1 0 84 5 230
2020 Non-shift worker 53 31 8 5 2 0 0 85 7 4340
2019 Shift worker 44 34 11 8 1 0 1 80 9 280
2019 Non-shift worker 49 32 9 6 3 0 1 82 9 4600

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 33 11 5 3 0 0 81 9 205
2024 Non-shift worker 55 26 8 6 5 0 0 82 10 4325
2022 Shift worker 50 34 5 8 2 0 0 84 10 240
2022 Non-shift worker 56 28 8 4 3 0 0 84 8 4235
2020 Shift worker 50 32 9 6 1 0 1 83 7 225
2020 Non-shift worker 61 26 7 4 2 0 0 87 7 4345
2019 Shift worker 47 37 9 5 2 1 0 84 6 280
2019 Non-shift worker 55 28 8 6 3 0 0 83 9 4625

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 32 16 6 7 8 0 69 14 205
2024 Non-shift worker 30 29 14 9 7 11 0 67 17 4325
2022 Shift worker 34 30 12 7 6 10 0 71 15 240
2022 Non-shift worker 37 30 13 6 4 10 0 74 11 4235
2020 Shift worker 36 29 15 6 4 11 0 73 11 230
2020 Non-shift worker 41 30 11 6 3 9 0 78 9 4345
2019 Shift worker 33 32 17 6 5 7 0 70 12 280
2019 Non-shift worker 34 33 14 6 4 8 0 74 11 4620

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 21 17 17 16 5 0 47 35 205
2024 Non-shift worker 23 30 16 14 12 4 0 56 27 4325
2022 Shift worker 23 31 13 14 19 1 0 55 33 240
2022 Non-shift worker 29 33 16 10 8 4 0 64 19 4230
2020 Shift worker 26 34 14 13 9 3 0 62 23 225
2020 Non-shift worker 35 35 15 9 5 2 0 71 14 4340
2019 Shift worker 29 29 15 13 9 5 1 61 23 280
2019 Non-shift worker 29 35 17 10 6 3 0 66 17 4605

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 14 18 23 21 6 0 35 46 205
2024 Non-shift worker 17 25 18 17 15 7 0 45 35 4325
2022 Shift worker 17 24 17 17 20 5 0 43 39 240
2022 Non-shift worker 19 30 19 15 11 6 0 53 27 4230
2020 Shift worker 18 31 16 17 13 4 0 51 32 225
2020 Non-shift worker 23 33 18 14 7 5 0 59 22 4330
2019 Shift worker 23 23 19 12 13 10 1 51 28 275
2019 Non-shift worker 20 32 19 15 8 6 0 55 25 4610

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 24 15 21 18 2 0 45 40 205
2024 Non-shift worker 16 29 17 19 15 4 0 47 35 4325
2022 Shift worker 17 27 20 17 19 1 0 44 36 240
2022 Non-shift worker 20 32 17 16 12 3 0 54 29 4235
2020 Shift worker 17 35 16 18 12 2 0 53 31 230
2020 Non-shift worker 23 37 17 15 6 2 0 61 22 4345
2019 Shift worker 23 22 16 18 14 6 0 49 34 280
2019 Non-shift worker 18 33 19 17 10 3 0 53 28 4615
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 32 21 15 7 0 0 58 22 205
2024 Non-shift worker 31 36 14 10 8 0 0 67 18 4330
2022 Shift worker 26 34 19 11 9 0 0 61 20 240
2022 Non-shift worker 35 36 13 9 6 0 0 72 15 4235
2020 Shift worker 27 40 19 11 3 1 0 67 14 230
2020 Non-shift worker 39 38 12 8 4 0 0 77 12 4345
2019 Shift worker 30 39 17 10 3 0 0 70 13 280
2019 Non-shift worker 34 38 13 9 5 0 0 73 14 4615

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 37 8 5 3 0 0 84 8 205
2024 Non-shift worker 33 46 8 9 4 0 0 79 13 4330
2022 Shift worker 39 46 5 6 3 0 0 86 9 240
2022 Non-shift worker 35 46 7 8 3 0 0 82 11 4230
2020 Shift worker 38 41 13 6 2 0 0 79 9 230
2020 Non-shift worker 38 43 9 7 2 0 0 81 10 4330
2019 Shift worker 36 44 11 7 1 0 0 80 9 280
2019 Non-shift worker 33 44 11 9 3 0 0 77 12 4595

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 35 11 11 4 0 0 73 16 205
2024 Non-shift worker 45 32 10 8 5 0 0 78 12 4325
2022 Shift worker 38 36 14 7 5 0 0 73 13 240
2022 Non-shift worker 45 34 10 7 4 0 0 80 10 4235
2020 Shift worker 41 37 12 9 2 0 0 77 11 230
2020 Non-shift worker 49 32 9 6 3 0 0 82 9 4330
2019 Shift worker 33 42 12 9 3 1 1 76 12 280
2019 Non-shift worker 45 33 11 7 3 0 0 78 11 4625

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 49 6 10 6 0 0 78 15 205
2024 Non-shift worker 29 41 13 12 5 0 0 71 17 4325
2022 Shift worker 37 40 9 10 4 0 0 77 14 240
2022 Non-shift worker 35 42 10 9 3 0 0 77 12 4225
2020 Shift worker 34 41 11 11 2 0 0 75 14 230
2020 Non-shift worker 37 42 11 7 2 0 1 80 9 4325
2019 Shift worker 28 42 13 13 3 0 0 70 16 280
2019 Non-shift worker 34 42 11 9 3 0 0 76 12 4610

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 33 12 4 3 1 1 80 8 205
2024 Non-shift worker 54 25 10 5 5 1 1 80 10 4325
2022 Shift worker 48 32 11 4 3 1 1 82 7 240
2022 Non-shift worker 54 26 10 4 3 1 1 83 7 4225
2020 Shift worker 47 34 11 4 2 2 0 82 6 225
2020 Non-shift worker 56 24 10 4 3 1 1 82 7 4335

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 28 19 13 8 2 0 59 22 205
2024 Non-shift worker 20 33 18 14 11 3 0 55 27 4330
2022 Shift worker 27 34 21 12 7 0 0 61 19 240
2022 Non-shift worker 24 36 17 11 8 2 0 63 20 4235
2020 Shift worker 25 37 19 13 5 1 0 62 19 225
2020 Non-shift worker 26 36 18 11 6 3 0 64 17 4330
2019 Shift worker 26 32 20 10 7 2 1 61 18 280
2019 Non-shift worker 23 35 18 13 7 3 0 60 21 4615

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 28 15 3 4 1 3 48 52 205
2024 Non-shift worker 41 26 14 7 6 1 5 44 56 4325
2022 Shift worker 45 29 13 4 5 1 3 240
2022 Non-shift worker 45 25 14 6 4 1 5 4235
2020 Shift worker 43 33 12 6 4 1 1 230
2020 Non-shift worker 48 24 15 6 3 1 3 4350
2019 Shift worker 45 27 13 6 3 1 5 280
2019 Non-shift worker 50 26 12 5 3 1 3 4620

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 15 10 4 3 0 10 64 36 205
2024 Non-shift worker 56 13 8 3 5 2 13 66 34 4325

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 79 7 3 2 2 3 5 85 15 205
2024 Non-shift worker 71 9 4 2 3 5 7 80 20 4325
2022 Shift worker 78 9 2 1 2 3 4 240
2022 Non-shift worker 75 8 3 2 2 4 5 4230
2020 Shift worker 84 7 4 1 0 1 3 230
2020 Non-shift worker 79 7 3 2 2 3 4 4330
2019 Shift worker 77 11 4 2 0 2 4 280
2019 Non-shift worker 78 7 4 2 2 4 4 4600

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 76 8 4 1 0 1 9 85 15 205
2024 Non-shift worker 71 6 3 1 2 2 14 84 16 4330

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 12 6 2 1 1 8 77 23 205
2024 Non-shift worker 61 11 6 3 5 2 11 71 29 4325

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 40 12 6 10 0 2 71 17 205
2024 Non-shift worker 16 32 12 18 18 3 2 49 38 4325
2022 Shift worker 28 38 11 8 10 3 2 70 19 240
2022 Non-shift worker 21 34 11 14 14 3 3 59 29 4235
2020 Shift worker 28 36 14 14 6 1 2 66 20 230
2020 Non-shift worker 23 30 17 14 11 2 3 55 27 4345
2019 Shift worker 30 34 12 13 5 3 3 68 19 280
2019 Non-shift worker 22 30 15 14 13 3 2 55 29 4625

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 39 11 17 9 0 0 63 26 205
2024 Non-shift worker 29 41 12 10 7 0 0 70 18 4325
2022 Shift worker 25 38 12 16 8 0 0 64 24 240
2022 Non-shift worker 35 41 11 8 4 0 0 77 13 4225
2020 Shift worker 24 44 15 12 5 0 0 68 17 225
2020 Non-shift worker 38 41 11 6 3 0 0 80 10 4320
2019 Shift worker 29 35 16 13 5 0 1 65 19 280
2019 Non-shift worker 35 40 12 9 4 0 0 76 13 4595

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 35 16 11 7 0 1 66 18 205
2024 Non-shift worker 37 36 12 8 5 0 0 74 14 4325
2022 Shift worker 31 36 18 10 5 0 0 67 14 240
2022 Non-shift worker 42 36 12 6 4 0 0 78 10 4230
2020 Shift worker 27 43 21 5 4 0 0 70 9 230
2020 Non-shift worker 42 37 12 6 3 0 0 78 9 4340
2019 Shift worker 34 34 17 9 5 0 0 68 15 280
2019 Non-shift worker 40 36 13 8 4 0 0 75 12 4625

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 36 19 11 4 0 0 66 15 205
2024 Non-shift worker 32 39 13 9 6 0 1 72 15 4325
2022 Shift worker 28 42 10 12 6 1 0 71 19 240
2022 Non-shift worker 37 37 12 8 4 0 1 75 12 4230
2020 Shift worker 27 45 13 11 4 0 0 72 15 225
2020 Non-shift worker 36 42 12 7 2 0 1 79 9 4325
2019 Shift worker 34 35 15 11 3 0 1 70 15 280
2019 Non-shift worker 33 42 12 8 3 1 1 76 11 4575

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 40 16 16 6 4 0 61 22 205
2024 Non-shift worker 20 42 17 11 6 4 0 64 18 4325
2022 Shift worker 20 40 14 14 9 3 1 62 24 240
2022 Non-shift worker 24 43 16 8 4 4 1 70 13 4235
2020 Shift worker 17 43 21 11 3 5 0 63 15 225
2020 Non-shift worker 23 46 17 8 3 4 0 71 11 4340
2019 Shift worker 20 35 19 14 5 6 0 58 21 280
2019 Non-shift worker 22 44 19 9 3 4 0 68 12 4615

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 33 13 12 6 0 0 69 18 205
2024 Non-shift worker 38 33 11 9 9 0 0 72 18 4325
2022 Shift worker 37 37 12 9 5 0 0 74 14 240
2022 Non-shift worker 46 33 9 7 5 0 0 80 11 4230
2020 Shift worker 34 35 16 12 3 0 0 70 15 225
2020 Non-shift worker 48 32 10 7 3 0 0 80 10 4330
2019 Shift worker 43 33 13 6 4 1 0 77 10 280
2019 Non-shift worker 49 31 9 7 3 0 1 81 9 4615

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 29 6 1 1 0 0 91 3 205
2024 Non-shift worker 36 35 16 7 5 0 1 72 12 4335
2022 Shift worker 53 30 11 3 1 0 1 85 5 240
2022 Non-shift worker 34 33 17 9 7 0 1 67 16 4235
2020 Shift worker 53 31 10 4 0 0 0 85 5 230
2020 Non-shift worker 32 35 18 9 6 0 0 67 15 4315
2019 Shift worker 50 40 7 2 1 0 1 90 3 280
2019 Non-shift worker 35 35 17 8 5 0 0 70 13 4605

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 25 8 3 3 1 17 84 7 205
2024 Non-shift worker 68 21 4 2 2 1 1 91 4 4325
2022 Shift worker 49 24 5 3 4 2 13 85 9 240
2022 Non-shift worker 68 22 4 2 2 1 1 92 4 4235

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 32 51 18 205
2024 Non-shift worker 39 33 29 4330
2022 Shift worker 30 48 21 240
2022 Non-shift worker 37 32 31 4235
2020 Shift worker 19 52 29 230
2020 Non-shift worker 24 40 36 4350
2019 Shift worker 23 48 29 280
2019 Non-shift worker 28 38 34 4630

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 6 41 12 8 30 3 60
2024 Non-shift worker 11 32 20 8 21 8 1595
2022 Shift worker 5 39 14 5 33 4 75
2022 Non-shift worker 13 35 20 5 19 8 1530
2020 Shift worker 22 37 16 2 23 0 45
2020 Non-shift worker 18 34 25 5 13 5 1035
2019 Shift worker 10 34 9 3 44 0 65
2019 Non-shift worker 15 27 26 5 22 5 1295
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 36 8 5 4 1 0 83 9 205
2024 Non-shift worker 44 40 8 6 3 0 0 83 9 4325
2022 Shift worker 49 36 5 6 4 0 0 85 10 240
2022 Non-shift worker 49 38 6 4 2 0 0 88 6 4220
2020 Shift worker 38 42 11 6 3 0 0 80 9 225
2020 Non-shift worker 50 38 8 4 2 0 0 87 5 4330
2019 Shift worker 39 43 8 6 2 0 0 83 9 280
2019 Non-shift worker 46 39 9 5 2 0 0 85 7 4605

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 35 18 14 8 4 0 59 23 205
2024 Non-shift worker 20 43 18 12 6 2 0 64 18 4330
2022 Shift worker 22 41 13 12 12 0 0 63 24 240
2022 Non-shift worker 24 46 15 9 4 1 0 71 14 4230
2020 Shift worker 19 42 15 17 6 1 0 62 23 225
2020 Non-shift worker 27 46 16 7 3 1 0 74 10 4340
2019 Shift worker 25 33 19 14 7 1 0 59 21 280
2019 Non-shift worker 24 44 17 9 3 2 0 70 13 4620

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 7 22 31 22 13 0 4 37 31 205
2024 Non-shift worker 10 24 38 18 8 1 2 26 34 4315
2022 Shift worker 9 18 28 28 14 2 1 43 28 240
2022 Non-shift worker 8 22 39 21 8 1 2 30 30 4225
2020 Shift worker 9 16 34 26 12 1 1 39 26 230
2020 Non-shift worker 7 21 40 23 7 1 1 31 28 4340
2019 Shift worker 5 22 34 20 15 1 3 37 28 280
2019 Non-shift worker 8 22 38 21 9 1 1 31 30 4620

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 23 27 14 15 2 8 32 38 205
2024 Non-shift worker 20 28 29 13 6 1 2 20 50 4320
2022 Shift worker 12 21 23 19 16 3 7 39 36 240
2022 Non-shift worker 18 28 31 14 6 1 3 21 47 4230
2020 Shift worker 12 22 29 16 10 5 6 29 38 230
2020 Non-shift worker 16 27 31 16 7 2 1 23 45 4335
2019 Shift worker 13 21 26 18 11 5 5 32 38 280
2019 Non-shift worker 18 26 30 15 8 2 1 24 46 4615

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 3 8 27 32 24 2 5 60 12 205
2024 Non-shift worker 9 17 31 28 13 0 2 42 26 4315
2022 Shift worker 4 8 24 33 24 1 5 61 13 240
2022 Non-shift worker 8 17 33 25 14 0 2 40 26 4230
2020 Shift worker 4 10 23 36 23 1 2 61 15 225
2020 Non-shift worker 8 17 33 28 12 1 1 41 25 4320
2019 Shift worker 2 10 26 30 29 1 3 61 12 280
2019 Non-shift worker 7 18 31 28 14 1 1 42 26 4590

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 22 29 15 11 2 5 29 40 205
2024 Non-shift worker 18 23 26 17 11 1 3 30 43 4315
2022 Shift worker 21 20 19 19 18 1 3 38 43 240
2022 Non-shift worker 15 22 25 19 13 2 4 34 39 4220
2020 Shift worker 19 23 21 20 13 2 2 34 44 225
2020 Non-shift worker 13 21 29 22 12 2 2 36 35 4330
2019 Shift worker 19 22 21 11 19 2 6 32 45 280
2019 Non-shift worker 14 21 29 19 13 2 2 34 36 4615

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 13 25 20 22 7 4 47 25 205
2024 Non-shift worker 9 15 27 24 17 3 5 44 26 4315
2022 Shift worker 13 16 20 23 16 8 5 44 33 240
2022 Non-shift worker 11 18 26 22 16 3 5 41 31 4230
2020 Shift worker 5 10 27 32 18 4 3 55 16 225
2020 Non-shift worker 6 13 25 30 20 3 2 53 21 4310
2019 Shift worker 6 14 26 20 23 5 6 48 22 280
2019 Non-shift worker 8 17 26 26 17 3 3 46 27 4600

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 18 30 14 19 6 6 37 30 205
2024 Non-shift worker 19 25 29 15 9 2 2 25 45 4320
2022 Shift worker 11 19 25 18 17 4 6 39 33 240
2022 Non-shift worker 17 23 31 14 9 2 3 25 43 4230
2020 Shift worker 14 15 25 26 13 5 2 42 31 225
2020 Non-shift worker 14 24 33 17 9 2 1 28 39 4335
2019 Shift worker 10 17 29 19 16 5 5 39 29 280
2019 Non-shift worker 16 24 30 17 9 2 2 27 42 4610

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 7 22 37 17 14 0 3 32 30 205
2024 Non-shift worker 5 13 34 31 15 1 2 47 18 4325
2022 Shift worker 8 14 43 18 16 1 1 35 22 240
2022 Non-shift worker 4 11 32 32 17 1 2 51 16 4235
2020 Shift worker 12 18 40 19 10 0 1 30 30 230
2020 Non-shift worker 6 17 38 27 10 1 1 38 23 4340
2019 Shift worker 13 20 42 10 11 1 2 23 34 280
2019 Non-shift worker 9 21 36 22 11 1 1 33 31 4615

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 26 18 24 18 3 0 39 43 205
2024 Non-shift worker 10 30 20 22 15 4 0 41 38 4325
2022 Shift worker 13 31 18 17 20 2 0 44 37 240
2022 Non-shift worker 14 32 21 19 10 4 0 47 31 4235
2020 Shift worker 12 35 22 20 10 2 0 47 31 225
2020 Non-shift worker 18 38 21 14 5 4 0 58 20 4300
2019 Shift worker 17 27 19 22 12 3 0 45 35 280
2019 Non-shift worker 14 34 23 17 7 5 0 51 25 4590

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 35 5 8 3 0 0 84 11 205
2024 Non-shift worker 51 30 7 6 5 1 0 82 11 4330
2022 Shift worker 53 32 6 5 3 1 0 85 9 240
2022 Non-shift worker 56 27 6 5 4 1 0 85 9 4230
2020 Shift worker 50 33 7 6 4 0 0 83 10 225
2020 Non-shift worker 55 29 7 5 3 1 0 84 8 4335
2019 Shift worker 47 33 6 10 3 1 0 81 13 280
2019 Non-shift worker 52 29 7 7 3 1 0 83 10 4620

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 33 9 4 2 0 0 86 5 205
2024 Non-shift worker 60 28 5 5 2 0 0 88 7 4325
2022 Shift worker 57 33 3 4 3 0 0 90 7 240
2022 Non-shift worker 63 27 4 3 2 0 0 91 5 4230
2020 Shift worker 52 35 6 4 3 0 0 87 7 225
2020 Non-shift worker 62 29 5 3 1 0 0 91 5 4335
2019 Shift worker 49 35 11 4 1 0 0 85 4 280
2019 Non-shift worker 59 28 5 5 2 0 0 88 6 4605

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 43 11 2 3 0 0 85 5 205
2024 Non-shift worker 51 34 8 4 3 1 0 85 7 4330
2022 Shift worker 45 41 6 5 2 1 0 88 6 240
2022 Non-shift worker 55 33 7 3 2 1 0 88 5 4230
2020 Shift worker 44 38 9 5 3 1 0 83 8 225
2020 Non-shift worker 53 34 7 3 1 1 0 89 4 4315
2019 Shift worker 45 42 8 4 0 1 1 88 4 280
2019 Non-shift worker 51 35 8 4 2 1 0 87 5 4615

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 40 15 5 4 3 0 76 9 205
2024 Non-shift worker 29 40 14 7 6 3 0 72 13 4330
2022 Shift worker 37 38 10 9 4 1 0 77 13 240
2022 Non-shift worker 35 41 11 6 3 3 0 79 9 4235
2020 Shift worker 34 44 12 7 2 0 0 79 9 230
2020 Non-shift worker 39 41 12 5 2 2 0 81 7 4315
2019 Shift worker 38 37 15 6 2 1 0 77 8 280
2019 Non-shift worker 39 41 11 4 2 2 0 82 7 4605

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 37 18 5 2 8 2 73 7 205
2024 Non-shift worker 29 39 13 6 4 7 1 74 11 4325
2022 Shift worker 34 33 15 5 3 9 1 74 9 240
2022 Non-shift worker 31 41 12 5 3 7 0 78 9 4235
2020 Shift worker 34 35 17 6 3 4 0 73 9 230
2020 Non-shift worker 40 37 12 4 2 5 0 81 6 4335
2019 Shift worker 42 30 16 3 2 7 0 78 5 280
2019 Non-shift worker 45 34 12 3 2 3 0 82 5 4610

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 37 6 5 4 0 0 85 9 205
2024 Non-shift worker 42 37 9 7 5 0 0 79 12 4330
2022 Shift worker 51 34 7 6 2 0 0 85 8 240
2022 Non-shift worker 50 36 7 4 3 0 0 86 7 4235
2020 Shift worker 52 34 8 4 1 0 0 87 5 225
2020 Non-shift worker 57 32 7 3 1 0 0 89 4 4325
2019 Shift worker 51 34 9 4 2 1 0 85 5 280
2019 Non-shift worker 54 33 8 3 2 0 0 87 5 4615

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 29 13 4 5 6 4 76 10 205
2024 Non-shift worker 40 28 9 6 4 8 6 79 11 4325
2022 Shift worker 45 30 11 4 3 5 3 81 8 240
2022 Non-shift worker 45 28 8 5 3 6 4 82 9 4230

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 27 15 6 4 5 5 73 11 205
2024 Non-shift worker 37 28 10 6 4 8 6 76 12 4325
2022 Shift worker 38 35 9 4 4 6 4 81 9 240
2022 Non-shift worker 42 29 9 5 3 7 5 80 10 4235

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 24 17 9 3 20 4 63 15 205
2024 Non-shift worker 24 23 22 7 4 20 1 59 13 4325
2022 Shift worker 28 24 20 7 2 16 2 64 12 240
2022 Non-shift worker 26 27 23 5 3 14 1 63 10 4235
2020 Shift worker 30 30 20 6 3 9 2 68 10 230
2020 Non-shift worker 35 36 15 5 2 7 1 77 7 4340

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 38 11 4 3 3 5 80 8 205
2024 Non-shift worker 38 33 8 6 4 7 4 80 12 4320
2022 Shift worker 43 38 6 5 1 3 3 87 7 240
2022 Non-shift worker 41 35 8 5 3 5 3 82 9 4230
2020 Shift worker 39 37 9 5 3 5 2 82 9 230
2020 Non-shift worker 47 32 9 4 2 4 2 84 7 4325

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 9 21 2 7 43 7 41 17 205
2024 Non-shift worker 6 13 21 4 4 47 6 40 17 4325
2022 Shift worker 10 7 18 2 5 52 5 40 17 240
2022 Non-shift worker 9 14 21 4 3 46 4 45 13 4230

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Non-shift worker 4 5 15 15 38 23 2 11 69 60

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 34 18 10 5 7 3 63 17 205
2024 Non-shift worker 27 30 15 7 6 8 7 67 16 4330
2022 Shift worker 28 35 17 6 3 7 4 71 10 240
2022 Non-shift worker 31 29 14 6 5 8 7 71 12 4230
2020 Shift worker 24 36 16 12 3 6 3 66 16 225
2020 Non-shift worker 31 33 15 6 3 7 5 72 11 4340
2019 Shift worker 30 28 16 11 4 6 4 65 17 280
2019 Non-shift worker 33 30 14 7 4 6 5 72 13 4615

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 40 15 12 8 5 0 64 21 205
2024 Non-shift worker 28 42 13 9 5 2 1 73 14 4325
2022 Shift worker 27 40 17 8 4 4 1 70 13 240
2022 Non-shift worker 30 42 13 8 3 3 1 75 12 4230
2020 Shift worker 26 43 15 9 4 2 1 72 13 225
2020 Non-shift worker 38 40 11 5 2 2 1 81 8 4335
2019 Shift worker 29 38 13 10 6 2 1 69 17 280
2019 Non-shift worker 35 40 12 7 3 2 1 77 10 4615

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 34 21 7 6 2 0 65 13 205
2024 Non-shift worker 30 41 17 6 4 2 0 72 10 4320
2022 Shift worker 33 42 15 4 3 3 0 77 7 240
2022 Non-shift worker 34 40 17 4 3 2 0 75 7 4230
2020 Shift worker 32 41 17 6 3 1 0 74 9 225
2020 Non-shift worker 40 39 14 3 2 2 0 81 5 4320
2019 Shift worker 34 33 21 8 3 1 0 68 11 280
2019 Non-shift worker 35 40 16 4 2 2 0 77 6 4605

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 31 15 12 7 6 2 63 21 205
2024 Non-shift worker 20 27 16 12 11 11 2 55 27 4330
2022 Shift worker 24 36 15 9 6 9 1 67 17 240
2022 Non-shift worker 22 28 16 11 8 12 3 59 22 4230
2020 Shift worker 26 37 16 10 5 5 1 67 16 230
2020 Non-shift worker 26 29 18 9 7 9 2 61 19 4325
2019 Shift worker 33 31 15 7 5 7 2 70 13 280
2019 Non-shift worker 22 27 19 11 9 10 3 56 23 4610

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 51 6 13 4 0 0 77 17 205
2024 Non-shift worker 30 46 5 13 5 0 0 76 18 4325
2022 Shift worker 32 42 5 13 9 0 0 74 21 240
2022 Non-shift worker 35 45 4 11 4 0 0 80 15 4235
2020 Shift worker 25 47 6 17 5 0 0 72 21 230
2020 Non-shift worker 33 49 6 10 2 0 0 82 12 4345

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 38 10 10 6 0 0 74 16 205
2024 Non-shift worker 29 32 8 16 14 0 0 61 30 4320
2022 Shift worker 45 41 3 6 4 0 0 86 10 240
2022 Non-shift worker 40 35 8 10 6 0 1 76 16 4230
2020 Shift worker 31 41 13 13 3 0 0 72 16 230
2020 Non-shift worker 34 41 11 11 3 0 0 76 13 4340
2019 Shift worker 40 35 13 9 3 0 0 76 12 280
2019 Non-shift worker 48 32 6 9 4 0 0 80 14 4620

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 45 9 7 2 0 0 81 9 205
2024 Non-shift worker 42 36 7 9 5 0 0 78 14 4325
2022 Shift worker 52 35 6 4 4 0 0 87 8 240
2022 Non-shift worker 50 34 7 6 3 0 1 85 9 4225
2020 Shift worker 43 40 7 9 1 0 0 83 10 225
2020 Non-shift worker 48 36 8 6 2 0 0 84 8 4320
2019 Shift worker 45 37 9 8 1 0 0 82 9 280
2019 Non-shift worker 54 34 6 4 1 0 0 88 5 4585

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 16 5 4 5 0 0 86 9 205
2024 Non-shift worker 67 18 4 6 3 0 2 87 9 4330

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 17 5 7 6 0 1 81 14 205
2024 Non-shift worker 62 18 5 8 4 0 2 82 12 4330

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 85 8 2 3 2 1 0 93 5 205
2024 Non-shift worker 83 10 2 1 1 0 2 95 3 4330
2022 Shift worker 84 9 2 1 3 0 1 94 4 240
2022 Non-shift worker 83 10 3 1 1 0 2 95 3 4235
2019 Shift worker 76 15 4 3 1 0 1 92 4 280
2019 Non-shift worker 82 10 3 1 1 0 2 95 3 4615

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 23 11 7 6 9 2 74 14 205
2024 Non-shift worker 42 28 14 5 2 7 2 78 8 4325
2022 Shift worker 50 22 9 4 2 10 2 82 7 240
2022 Non-shift worker 41 26 15 5 2 8 2 75 8 4235
2020 Shift worker 42 25 13 8 2 9 2 75 11 225
2020 Non-shift worker 45 27 13 5 2 6 2 79 7 4345
2019 Shift worker 44 23 12 4 5 11 1 76 10 280
2019 Non-shift worker 45 24 12 5 3 10 2 78 8 4630

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 8 92 205
2024 Non-shift worker 9 91 4330
2022 Shift worker 8 92 240
2022 Non-shift worker 7 93 4230
2020 Shift worker 8 92 230
2020 Non-shift worker 7 93 4345
2019 Shift worker 5 95 280
2019 Non-shift worker 9 91 4615

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 51 49 20
2024 Non-shift worker 45 55 420
2022 Shift worker 51 49 20
2022 Non-shift worker 41 59 315
2020 Shift worker 58 42 20
2020 Non-shift worker 42 58 290
2019 Shift worker 67 33 15
2019 Non-shift worker 44 56 435

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 67 33 20
2024 Non-shift worker 61 39 420
2022 Shift worker 71 29 20
2022 Non-shift worker 57 43 315
2020 Shift worker 49 51 20
2020 Non-shift worker 64 36 290
2019 Shift worker 33 67 15
2019 Non-shift worker 61 39 435

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 420
2022 Shift worker 0 100 20
2022 Non-shift worker 8 92 315
2020 Shift worker 0 100 20
2020 Non-shift worker 10 90 290

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 0 100 420
2022 Shift worker 0 100 20
2022 Non-shift worker 1 99 315
2020 Shift worker 0 100 20
2020 Non-shift worker 0 100 290

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 420
2022 Shift worker 4 96 20
2022 Non-shift worker 7 93 315

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 5 95 420
2022 Shift worker 6 94 20
2022 Non-shift worker 7 93 315

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 420
2022 Shift worker 4 96 20
2022 Non-shift worker 8 92 315
2020 Shift worker 0 100 20
2020 Non-shift worker 6 94 290
2019 Shift worker 0 100 15
2019 Non-shift worker 4 96 435

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 33 67 420
2022 Shift worker 44 56 20
2022 Non-shift worker 30 70 315
2020 Shift worker 40 60 20
2020 Non-shift worker 39 61 290

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 53 47 20
2024 Non-shift worker 43 57 420
2022 Shift worker 52 48 20
2022 Non-shift worker 44 56 315
2020 Shift worker 36 64 20
2020 Non-shift worker 39 61 290

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 36 64 20
2024 Non-shift worker 51 49 420
2022 Shift worker 48 52 20
2022 Non-shift worker 49 51 315
2020 Shift worker 34 66 20
2020 Non-shift worker 51 49 290
2019 Shift worker 37 63 15
2019 Non-shift worker 50 50 435

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 34 66 20
2024 Non-shift worker 44 56 420
2022 Shift worker 58 42 20
2022 Non-shift worker 41 59 315
2019 Shift worker 47 53 15
2019 Non-shift worker 39 61 435

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 32 68 420
2022 Shift worker 17 83 20
2022 Non-shift worker 36 64 315

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 32 68 20
2024 Non-shift worker 47 53 420
2022 Shift worker 58 42 20
2022 Non-shift worker 56 44 315
2020 Shift worker 32 68 20
2020 Non-shift worker 54 46 290
2019 Shift worker 35 65 15
2019 Non-shift worker 52 48 435

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 25 75 20
2024 Non-shift worker 30 70 420
2022 Shift worker 31 69 20
2022 Non-shift worker 30 70 315
2020 Shift worker 29 71 20
2020 Non-shift worker 36 64 290
2019 Shift worker 52 48 15
2019 Non-shift worker 30 70 435

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 1 99 420
2022 Shift worker 0 100 20
2022 Non-shift worker 0 100 315
2020 Shift worker 0 100 20
2020 Non-shift worker 2 98 290

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 8 92 420
2022 Shift worker 0 100 20
2022 Non-shift worker 6 94 315

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 10 90 420
2022 Shift worker 16 84 20
2022 Non-shift worker 13 87 315
2019 Shift worker 0 100 15
2019 Non-shift worker 8 92 435

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 64 36 20
2024 Non-shift worker 50 50 420
2022 Shift worker 60 40 20
2022 Non-shift worker 48 52 315
2020 Shift worker 35 65 20
2020 Non-shift worker 49 51 290

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 420
2022 Shift worker 28 72 20
2022 Non-shift worker 16 84 315

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 29 71 20
2024 Non-shift worker 15 85 420
2022 Shift worker 25 75 20
2022 Non-shift worker 17 83 315

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 32 68 20
2024 Non-shift worker 59 41 415
2022 Shift worker 27 73 20
2022 Non-shift worker 53 47 315
2020 Shift worker 42 58 20
2020 Non-shift worker 55 45 290
2019 Shift worker 45 55 15
2019 Non-shift worker 56 44 435

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 26 74 415
2022 Shift worker 5 95 20
2022 Non-shift worker 23 77 315
2020 Shift worker 26 74 20
2020 Non-shift worker 26 74 290

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 9 91 415
2022 Shift worker 3 97 20
2022 Non-shift worker 11 89 315

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 20 80 415
2022 Shift worker 17 83 20
2022 Non-shift worker 18 82 315
2020 Shift worker 27 73 20
2020 Non-shift worker 17 83 290

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 15 85 415
2022 Shift worker 9 91 20
2022 Non-shift worker 10 90 315

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 7 93 415
2022 Shift worker 4 96 20
2022 Non-shift worker 6 94 315
2020 Shift worker 0 100 20
2020 Non-shift worker 6 94 290
2019 Shift worker 0 100 15
2019 Non-shift worker 5 95 435

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 415
2022 Shift worker 9 91 20
2022 Non-shift worker 9 91 315

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 415
2022 Shift worker 4 96 20
2022 Non-shift worker 15 85 315

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 46 54 20
2024 Non-shift worker 21 79 415
2022 Shift worker 40 60 20
2022 Non-shift worker 27 73 315
2020 Shift worker 29 71 20
2020 Non-shift worker 28 72 290
2019 Shift worker 43 57 15
2019 Non-shift worker 23 77 435

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 390
2022 Shift worker 8 92 20
2022 Non-shift worker 7 93 300

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 31 69 20
2024 Non-shift worker 25 75 390
2022 Shift worker 17 83 20
2022 Non-shift worker 18 82 300
2020 Shift worker 26 74 20
2020 Non-shift worker 21 79 270

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 390
2022 Shift worker 12 88 20
2022 Non-shift worker 6 94 300

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 390
2022 Shift worker 11 89 20
2022 Non-shift worker 4 96 300

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 10 90 390
2022 Shift worker 12 88 20
2022 Non-shift worker 6 94 300

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 390
2022 Shift worker 0 100 20
2022 Non-shift worker 8 92 300
2019 Shift worker 0 100 15
2019 Non-shift worker 8 92 415

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 11 89 390
2022 Shift worker 9 91 20
2022 Non-shift worker 11 89 300

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 28 72 20
2024 Non-shift worker 9 91 390
2022 Shift worker 27 73 20
2022 Non-shift worker 12 88 300

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 390
2022 Shift worker 8 92 20
2022 Non-shift worker 15 85 300

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 32 68 390
2022 Shift worker 27 73 20
2022 Non-shift worker 32 68 300
2020 Shift worker 39 61 20
2020 Non-shift worker 30 70 270

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 390
2022 Shift worker 9 91 20
2022 Non-shift worker 7 93 300
2019 Shift worker 0 100 15
2019 Non-shift worker 10 90 415

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 41 59 20
2024 Non-shift worker 46 54 390
2022 Shift worker 41 59 20
2022 Non-shift worker 49 51 300
2020 Shift worker 47 53 20
2020 Non-shift worker 53 47 270
2019 Shift worker 48 52 15
2019 Non-shift worker 46 54 415

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 20
2024 Non-shift worker 1 99 390
2022 Shift worker 16 84 20
2022 Non-shift worker 2 98 300
2020 Shift worker 0 100 20
2020 Non-shift worker 2 98 270
2019 Shift worker 0 100 15
2019 Non-shift worker 1 99 415

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 60 40 20
2024 Non-shift worker 51 49 390
2022 Shift worker 59 41 20
2022 Non-shift worker 60 40 300
2020 Shift worker 52 48 20
2020 Non-shift worker 58 42 270
2019 Shift worker 45 55 15
2019 Non-shift worker 56 44 415

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 390

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 390
2022 Shift worker 18 82 20
2022 Non-shift worker 16 84 300

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 17 15 2 3 34 13 60 11 205
2024 Non-shift worker 10 12 11 5 5 44 13 51 23 4325
2022 Shift worker 17 15 8 7 4 35 14 62 21 240
2022 Non-shift worker 11 13 11 5 4 43 12 55 20 4235
2020 Shift worker 21 22 12 4 1 33 8 72 7 230
2020 Non-shift worker 18 16 15 4 3 36 8 61 13 4340
2019 Shift worker 20 18 13 6 3 27 13 63 15 280
2019 Non-shift worker 16 16 17 5 4 32 10 55 16 4620

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 39 14 4 4 14 0 75 9 205
2024 Non-shift worker 25 34 14 6 4 15 2 71 11 4325
2022 Shift worker 33 36 11 6 3 10 1 77 10 240
2022 Non-shift worker 29 38 12 5 2 12 2 77 8 4235
2020 Shift worker 34 37 11 5 1 12 0 80 7 230
2020 Non-shift worker 35 35 15 4 3 9 1 77 7 4340
2019 Shift worker 35 33 14 4 3 9 2 76 7 280
2019 Non-shift worker 34 33 15 4 3 10 1 76 8 4625

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 205
2024 Non-shift worker 7 93 4325
2022 Shift worker 5 95 240
2022 Non-shift worker 6 94 4230
2020 Shift worker 4 96 230
2020 Non-shift worker 5 95 4340
2019 Shift worker 3 97 280
2019 Non-shift worker 5 95 4610

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 53 47 10
2024 Non-shift worker 30 70 325
2022 Shift worker 48 52 15
2022 Non-shift worker 25 75 250
2020 Shift worker 47 53 10
2020 Non-shift worker 35 65 215

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 62 38 10
2024 Non-shift worker 75 25 325
2022 Shift worker 94 6 15
2022 Non-shift worker 77 23 250
2020 Shift worker 53 47 10
2020 Non-shift worker 80 20 215

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 2 98 325
2022 Shift worker 0 100 15
2022 Non-shift worker 3 97 250
2020 Shift worker 0 100 10
2020 Non-shift worker 3 97 215

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2022 Shift worker 0 100 15
2022 Non-shift worker 1 99 250
2020 Shift worker 0 100 10
2020 Non-shift worker 0 100 215

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 325
2022 Shift worker 13 87 15
2022 Non-shift worker 7 93 250

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 325
2022 Shift worker 25 75 15
2022 Non-shift worker 5 95 250
2020 Shift worker 0 100 10
2020 Non-shift worker 5 95 215

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 325
2022 Shift worker 13 87 15
2022 Non-shift worker 15 85 250
2020 Shift worker 0 100 10
2020 Non-shift worker 9 91 215

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 24 76 320
2022 Shift worker 0 100 15
2022 Non-shift worker 25 75 255

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 320
2022 Shift worker 6 94 15
2022 Non-shift worker 18 82 255

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 320
2022 Shift worker 0 100 15
2022 Non-shift worker 13 87 255
2020 Shift worker 0 100 10
2020 Non-shift worker 13 87 215

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 320
2022 Shift worker 0 100 15
2022 Non-shift worker 6 94 255

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 26 74 320
2022 Shift worker 0 100 15
2022 Non-shift worker 26 74 255

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 320
2022 Shift worker 13 87 15
2022 Non-shift worker 27 73 255

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 320
2022 Shift worker 15 85 15
2022 Non-shift worker 5 95 255

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 320
2022 Shift worker 0 100 15
2022 Non-shift worker 3 97 255
2020 Shift worker 0 100 10
2020 Non-shift worker 2 98 215

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 320
2022 Shift worker 18 82 15
2022 Non-shift worker 6 94 255
2020 Shift worker 0 100 10
2020 Non-shift worker 7 93 215

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 320
2022 Shift worker 33 67 15
2022 Non-shift worker 15 85 255

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2022 Shift worker 0 100 15
2022 Non-shift worker 3 97 255

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 28 72 320
2022 Shift worker 0 100 15
2022 Non-shift worker 22 78 255
2020 Shift worker 0 100 10
2020 Non-shift worker 16 84 215

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2022 Shift worker 0 100 15
2022 Non-shift worker 0 100 255
2020 Shift worker 0 100 10
2020 Non-shift worker 0 100 215

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 325
2022 Shift worker 0 100 15
2022 Non-shift worker 33 67 255

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 325
2022 Shift worker 7 93 15
2022 Non-shift worker 15 85 255

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 5 95 325
2022 Shift worker 0 100 15
2022 Non-shift worker 6 94 255
2020 Shift worker 0 100 10
2020 Non-shift worker 5 95 215

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 16 84 325
2022 Shift worker 13 87 15
2022 Non-shift worker 19 81 255

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 7 93 325
2022 Shift worker 0 100 15
2022 Non-shift worker 8 92 255
2020 Shift worker 0 100 10
2020 Non-shift worker 7 93 215

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 4 96 325
2022 Shift worker 0 100 15
2022 Non-shift worker 7 93 255
2020 Shift worker 0 100 10
2020 Non-shift worker 5 95 215

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 7 93 325
2022 Shift worker 0 100 15
2022 Non-shift worker 10 90 255

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 10 90 325
2022 Shift worker 20 80 15
2022 Non-shift worker 10 90 255
2020 Shift worker 0 100 10
2020 Non-shift worker 13 87 215

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 84 16 10
2024 Non-shift worker 51 49 325
2022 Shift worker 59 41 15
2022 Non-shift worker 41 59 255
2020 Shift worker 53 47 10
2020 Non-shift worker 43 57 215

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 7 93 310
2022 Shift worker 0 100 15
2022 Non-shift worker 5 95 240

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 310
2022 Shift worker 39 61 15
2022 Non-shift worker 14 86 240

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2022 Shift worker 0 100 15
2022 Non-shift worker 3 97 240
2020 Shift worker 0 100 10
2020 Non-shift worker 6 94 205

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 1 99 310
2022 Shift worker 0 100 15
2022 Non-shift worker 1 99 240
2020 Shift worker 0 100 10
2020 Non-shift worker 4 96 205

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2022 Shift worker 0 100 15
2022 Non-shift worker 3 97 240

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 4 96 310
2022 Shift worker 0 100 15
2022 Non-shift worker 5 95 240
2020 Shift worker 0 100 10
2020 Non-shift worker 4 96 205

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 5 95 310
2022 Shift worker 8 92 15
2022 Non-shift worker 8 92 240
2020 Shift worker 0 100 10
2020 Non-shift worker 6 94 205

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 310
2022 Shift worker 21 79 15
2022 Non-shift worker 11 89 240

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 310
2022 Shift worker 13 87 15
2022 Non-shift worker 14 86 240
2020 Shift worker 0 100 10
2020 Non-shift worker 14 86 205

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 27 73 310
2022 Shift worker 28 72 15
2022 Non-shift worker 27 73 240

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 310
2022 Shift worker 7 93 15
2022 Non-shift worker 8 92 240
2020 Shift worker 0 100 10
2020 Non-shift worker 10 90 205

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 46 54 310
2022 Shift worker 40 60 15
2022 Non-shift worker 43 57 240

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 2 98 310
2022 Shift worker 7 93 15
2022 Non-shift worker 2 98 240
2020 Shift worker 0 100 10
2020 Non-shift worker 3 97 205

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 69 31 10
2024 Non-shift worker 63 37 310
2022 Shift worker 75 25 15
2022 Non-shift worker 64 36 240

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 10
2024 Non-shift worker 4 96 310

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 310
2022 Shift worker 19 81 15
2022 Non-shift worker 15 85 240
2020 Shift worker 0 100 10
2020 Non-shift worker 13 87 205

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 19 11 3 2 37 9 70 9 205
2024 Non-shift worker 11 13 14 4 4 46 9 53 16 4325
2022 Shift worker 19 18 9 4 2 38 11 71 11 240
2022 Non-shift worker 13 13 13 3 3 46 9 58 13 4230
2020 Shift worker 21 25 14 2 1 30 7 73 4 225
2020 Non-shift worker 18 16 15 3 2 39 7 63 9 4335
2019 Shift worker 21 18 15 6 1 29 10 64 11 280
2019 Non-shift worker 18 15 17 3 2 37 9 60 9 4615

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 40 14 5 2 12 1 76 8 205
2024 Non-shift worker 25 34 15 5 4 16 2 71 10 4325
2022 Shift worker 34 33 15 4 3 10 2 76 7 240
2022 Non-shift worker 29 37 13 3 2 14 1 77 7 4235
2020 Shift worker 36 34 14 4 1 11 0 78 6 230
2020 Non-shift worker 35 35 15 3 2 10 1 78 6 4340
2019 Shift worker 36 30 14 4 2 12 3 76 7 280
2019 Non-shift worker 36 32 15 3 2 12 1 78 5 4620

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 9 91 205
2024 Non-shift worker 15 85 4325
2022 Shift worker 7 93 240
2022 Non-shift worker 10 90 4235
2020 Shift worker 10 90 225
2020 Non-shift worker 9 91 4330
2019 Shift worker 7 93 280
2019 Non-shift worker 12 88 4620

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 46 54 20
2024 Non-shift worker 64 36 705
2022 Shift worker 40 60 15
2022 Non-shift worker 63 37 455
2020 Shift worker 33 67 25
2020 Non-shift worker 49 51 390

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 49 51 20
2024 Non-shift worker 75 25 705
2022 Shift worker 73 27 15
2022 Non-shift worker 71 29 450
2020 Shift worker 64 36 25
2020 Non-shift worker 81 19 390
2019 Shift worker 88 12 20
2019 Non-shift worker 86 14 575

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 20 9 15 14 0 0 62 29 10
2024 Non-shift worker 46 35 6 6 4 1 1 83 11 535
2022 Shift worker 30 59 5 0 7 0 0 88 7 10
2022 Non-shift worker 44 39 7 7 3 1 0 83 10 320
2020 Shift worker 49 23 14 14 0 0 0 71 14 15
2020 Non-shift worker 51 33 8 6 2 1 0 84 8 320
2019 Shift worker 50 42 8 0 0 0 0 92 0 20
2019 Non-shift worker 53 32 6 6 3 0 0 85 9 495

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 41 4 6 3 3 2 87 9 205
2024 Non-shift worker 40 36 8 6 4 2 3 80 11 4325
2022 Shift worker 36 40 8 5 2 4 4 83 8 240
2022 Non-shift worker 44 35 8 5 2 3 3 85 7 4235
2020 Shift worker 38 41 7 6 0 5 3 85 7 230
2020 Non-shift worker 49 33 7 4 1 3 3 87 5 4345
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 32 9 7 4 2 0 79 11 205
2024 Non-shift worker 57 29 5 4 4 1 0 86 8 4325
2022 Shift worker 47 33 10 6 3 0 0 81 9 240
2022 Non-shift worker 56 30 6 4 3 1 0 87 7 4235
2020 Shift worker 47 37 7 7 2 1 0 84 9 230
2020 Non-shift worker 55 31 7 5 2 1 0 86 7 4315

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 4 10 8 45 8 22 76 9 205
2024 Non-shift worker 3 5 11 8 40 6 27 72 12 4315
2022 Shift worker 2 3 7 7 47 8 26 81 9 240
2022 Non-shift worker 3 5 10 9 44 6 23 75 11 4225

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 22 44 15 11 5 3 0 68 16 205
2024 Non-shift worker 24 43 15 10 5 3 0 69 15 4330
2022 Shift worker 21 41 18 10 7 3 0 64 17 240
2022 Non-shift worker 28 44 14 7 3 3 0 75 10 4235
2020 Shift worker 34 45 12 7 1 0 0 80 8 230
2020 Non-shift worker 45 41 9 3 1 1 0 87 4 4330
2019 Shift worker 26 38 22 8 3 3 0 66 11 280
2019 Non-shift worker 36 44 11 5 2 2 0 81 7 4600

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 8 26 33 25 9 205
2024 Non-shift worker 8 25 37 22 9 4325
2022 Shift worker 10 29 30 27 4 240
2022 Non-shift worker 9 26 37 21 6 4230

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 39 13 5 3 2 0 80 8 205
2024 Non-shift worker 54 27 9 4 3 2 0 84 7 4325
2022 Shift worker 39 37 11 6 4 3 1 79 10 240
2022 Non-shift worker 53 30 9 3 2 3 0 86 5 4235
2020 Shift worker 42 33 12 4 2 5 1 80 7 225
2020 Non-shift worker 55 28 10 3 2 2 0 85 5 4325

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 32 13 11 6 3 0 69 18 205
2024 Non-shift worker 45 27 8 10 8 1 0 73 19 4330
2022 Shift worker 36 34 11 13 6 1 0 70 19 240
2022 Non-shift worker 45 29 9 9 6 1 0 75 16 4230
2020 Shift worker 34 34 13 12 4 2 0 70 16 225
2020 Non-shift worker 42 32 11 9 5 1 0 74 14 4330

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 41 21 9 6 2 0 63 16 205
2024 Non-shift worker 23 39 14 13 9 1 0 63 23 4325
2022 Shift worker 23 43 16 11 5 2 0 67 17 240
2022 Non-shift worker 29 42 13 9 5 2 0 72 15 4235
2020 Shift worker 31 35 17 10 6 1 0 67 16 230
2020 Non-shift worker 37 36 14 8 3 1 0 74 11 4345
2019 Shift worker 25 39 18 10 7 2 0 64 17 280
2019 Non-shift worker 29 39 16 9 5 2 0 69 14 4620

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 31 19 20 9 6 2 48 31 60
2024 Non-shift worker 13 52 14 14 4 1 0 67 19 1490
2022 Shift worker 7 44 23 20 6 0 1 51 26 75
2022 Non-shift worker 15 52 14 13 4 2 0 68 17 1370
2020 Shift worker 11 36 13 31 7 3 0 48 38 65
2020 Non-shift worker 22 51 12 10 2 1 1 75 13 1355
2019 Shift worker 6 30 18 30 14 3 0 36 45 60
2019 Non-shift worker 18 44 17 12 3 2 2 66 16 1345

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 38 17 13 10 0 2 21 79 205
2024 Non-shift worker 32 31 18 8 10 0 2 32 68 4315
2022 Shift worker 18 26 18 14 24 0 0 240
2022 Non-shift worker 31 30 19 8 10 0 2 4215
2020 Shift worker 16 31 22 17 13 0 0 225
2020 Non-shift worker 32 32 19 10 6 0 1 4330
2019 Shift worker 17 22 21 17 22 1 1 280
2019 Non-shift worker 20 31 22 13 14 0 1 4630

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 31 33 7 12 0 1 16 84 205
2024 Non-shift worker 15 29 27 15 13 0 1 15 85 4315
2022 Shift worker 17 27 29 14 13 0 0 240
2022 Non-shift worker 15 27 27 16 15 0 1 4220
2020 Shift worker 17 32 26 14 11 0 0 230
2020 Non-shift worker 17 27 27 18 11 0 0 4335
2019 Shift worker 23 33 26 11 6 0 1 280
2019 Non-shift worker 17 29 28 15 9 0 0 4620

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 35 18 8 4 0 3 33 67 205
2024 Non-shift worker 23 32 21 13 9 0 1 24 76 4310
2022 Shift worker 36 29 22 7 5 0 1 235
2022 Non-shift worker 24 29 23 12 10 0 1 4215
2020 Shift worker 31 38 14 10 5 0 2 225
2020 Non-shift worker 25 31 23 13 7 0 1 4335
2019 Shift worker 40 34 15 4 3 0 3 280
2019 Non-shift worker 26 32 22 12 6 0 1 4600

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 24 21 16 18 0 0 20 80 205
2024 Non-shift worker 18 23 23 16 17 0 1 18 82 4310
2022 Shift worker 17 20 17 17 28 1 0 240
2022 Non-shift worker 17 22 24 17 19 1 2 4225
2020 Shift worker 18 29 23 16 13 0 0 225
2020 Non-shift worker 21 26 22 17 12 1 1 4320
2019 Shift worker 24 19 25 15 16 1 1 280
2019 Non-shift worker 22 25 23 16 13 0 1 4595

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 29 18 9 5 0 3 37 63 205
2024 Non-shift worker 44 27 13 6 5 0 6 47 53 4315
2022 Shift worker 31 30 19 7 11 0 1 240
2022 Non-shift worker 41 26 14 8 6 0 5 4225
2020 Shift worker 37 28 18 11 6 0 1 230
2020 Non-shift worker 40 28 15 9 5 0 3 4320
2019 Shift worker 39 30 14 8 6 0 3 280
2019 Non-shift worker 44 28 13 6 4 0 4 4605

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 32 25 13 10 0 0 20 80 205
2024 Non-shift worker 23 27 23 12 15 0 1 23 77 4320
2022 Shift worker 26 26 22 14 12 0 0 240
2022 Non-shift worker 27 29 20 12 10 0 1 4220
2020 Shift worker 21 30 29 10 10 0 0 230
2020 Non-shift worker 24 29 23 15 9 0 0 4335
2019 Shift worker 28 29 23 9 8 1 2 280
2019 Non-shift worker 30 30 21 10 7 0 1 4610

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 28 19 11 11 1 1 30 70 205
2024 Non-shift worker 24 33 21 10 10 1 1 25 75 4315
2022 Shift worker 27 28 21 12 10 1 1 240
2022 Non-shift worker 28 34 20 9 6 1 2 4220
2020 Shift worker 29 33 21 9 7 0 1 230
2020 Non-shift worker 31 36 20 8 3 1 1 4330
2019 Shift worker 33 27 19 10 8 2 1 280
2019 Non-shift worker 27 38 21 8 5 1 1 4615

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 22 19 12 10 2 1 35 65 205
2024 Non-shift worker 20 31 23 13 11 1 1 20 80 4315
2022 Shift worker 32 29 16 10 11 1 0 235
2022 Non-shift worker 21 35 22 12 8 1 1 4225
2020 Shift worker 22 36 25 9 6 1 1 225
2020 Non-shift worker 25 36 23 10 5 0 1 4320
2019 Shift worker 33 30 17 12 5 1 1 280
2019 Non-shift worker 24 35 23 10 6 0 1 4610

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 30 13 7 8 3 1 40 60 205
2024 Non-shift worker 26 33 20 11 10 0 1 26 74 4315
2022 Shift worker 35 26 16 12 7 2 1 240
2022 Non-shift worker 29 33 19 9 8 0 1 4225
2020 Shift worker 30 36 12 15 4 0 1 230
2020 Non-shift worker 32 35 18 9 5 0 1 4325
2019 Shift worker 33 29 22 8 7 1 1 280
2019 Non-shift worker 29 33 22 10 5 0 1 4605

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 34 14 8 7 1 1 36 64 205
2024 Non-shift worker 43 28 14 6 8 0 1 43 57 4305
2022 Shift worker 42 29 12 8 7 1 0 240
2022 Non-shift worker 46 27 14 5 6 1 1 4220
2020 Shift worker 45 27 14 9 4 0 1 225
2020 Non-shift worker 49 28 12 7 4 0 1 4315
2019 Shift worker 44 31 14 6 5 1 1 280
2019 Non-shift worker 46 27 14 7 5 0 1 4600

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 29 10 6 4 0 2 50 50 205
2024 Non-shift worker 47 27 14 6 5 0 1 47 53 4320
2022 Shift worker 48 29 11 7 3 1 1 240
2022 Non-shift worker 47 29 13 5 4 0 1 4225
2020 Shift worker 31 33 16 15 4 0 1 225
2020 Non-shift worker 30 32 23 11 5 0 0 4335

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 34 22 10 4 1 0 31 69 205
2024 Non-shift worker 30 32 20 10 7 0 1 31 69 4310
2022 Shift worker 31 34 18 9 7 1 0 235
2022 Non-shift worker 29 33 20 10 7 0 1 4220
2020 Shift worker 25 31 23 11 10 0 0 230
2020 Non-shift worker 26 35 23 11 5 0 0 4335
2019 Shift worker 33 31 20 10 4 2 1 280
2019 Non-shift worker 33 34 19 9 4 0 1 4585

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 28 12 6 10 0 2 43 57 205
2024 Non-shift worker 35 22 15 10 15 0 2 36 64 4315
2022 Shift worker 50 29 12 5 3 0 1 235
2022 Non-shift worker 48 25 13 5 6 1 2 4210
2020 Shift worker 38 37 13 6 5 0 1 225
2020 Non-shift worker 47 30 15 5 2 0 1 4315
2019 Shift worker 50 27 12 5 3 1 2 280
2019 Non-shift worker 54 25 11 5 3 0 1 4595

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 31 15 8 4 1 2 41 59 205
2024 Non-shift worker 40 32 15 7 6 0 1 40 60 4310
2022 Shift worker 34 42 13 7 4 0 0 240
2022 Non-shift worker 47 32 12 4 3 0 1 4225
2020 Shift worker 18 43 18 11 9 0 0 225
2020 Non-shift worker 27 38 22 9 5 0 0 4320

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 11 5 1 1 1 11 79 21 205
2024 Non-shift worker 69 10 4 2 3 1 11 78 22 4315

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 14 8 2 2 0 8 72 28 205
2024 Non-shift worker 60 13 6 4 6 1 9 68 32 4320

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 76 9 3 3 3 1 4 81 19 205
2024 Non-shift worker 73 10 4 2 3 1 6 79 21 4315
2022 Shift worker 78 11 2 2 2 0 4 240
2022 Non-shift worker 78 8 3 2 3 1 4 4230
2020 Shift worker 78 11 4 1 1 1 4 225
2020 Non-shift worker 82 8 3 2 2 1 3 4310
2019 Shift worker 75 13 3 2 2 2 3 280
2019 Non-shift worker 77 10 4 2 3 1 2 4610

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 28 7 3 4 1 2 57 43 205
2024 Non-shift worker 63 22 7 3 2 0 3 65 35 4315
2022 Shift worker 64 22 7 3 3 0 1 240
2022 Non-shift worker 67 20 5 2 1 0 3 4225
2020 Shift worker 60 24 7 2 4 0 3 225
2020 Non-shift worker 69 20 6 2 1 0 1 4305
2019 Shift worker 54 28 10 4 2 1 1 280
2019 Non-shift worker 59 26 8 3 2 0 1 4595

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 19 10 3 3 0 3 64 36 205
2024 Non-shift worker 63 18 8 4 5 0 2 64 36 4315
2022 Shift worker 65 18 8 5 3 0 1 240
2022 Non-shift worker 65 17 7 4 4 0 3 4225
2020 Shift worker 60 25 6 3 2 0 3 225
2020 Non-shift worker 68 17 7 4 3 0 1 4315
2019 Shift worker 68 20 6 1 2 1 2 280
2019 Non-shift worker 62 20 9 4 4 0 1 4590

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 10 3 1 0 1 23 82 18 205
2024 Non-shift worker 61 12 5 2 1 0 19 76 24 4310
2022 Shift worker 68 12 1 1 1 0 17 240
2022 Non-shift worker 64 11 4 2 1 0 18 4220
2020 Shift worker 64 8 5 1 1 0 21 225
2020 Non-shift worker 63 12 5 2 1 0 17 4325
2019 Shift worker 64 13 3 0 0 1 19 280
2019 Non-shift worker 59 14 5 2 1 0 19 4585

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 17 5 1 1 1 6 74 26 205
2024 Non-shift worker 70 16 5 1 1 0 6 75 25 4305
2022 Shift worker 71 15 8 1 1 0 4 240
2022 Non-shift worker 72 16 5 1 1 0 5 4215
2020 Shift worker 65 19 8 3 0 1 4 225
2020 Non-shift worker 73 17 5 2 1 0 3 4340
2019 Shift worker 68 19 5 2 2 1 3 280
2019 Non-shift worker 72 16 6 1 1 0 4 4595

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 19 11 2 7 0 4 60 40 205
2024 Non-shift worker 52 20 10 5 8 1 3 54 46 4320
2022 Shift worker 70 18 3 3 4 0 3 240
2022 Non-shift worker 71 13 5 3 4 1 4 4225
2020 Shift worker 66 20 5 3 3 1 3 225
2020 Non-shift worker 70 16 6 3 2 1 2 4335
2019 Shift worker 70 17 5 1 2 2 3 280
2019 Non-shift worker 71 15 5 3 3 0 3 4610

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 35 11 7 4 2 1 41 59 205
2024 Non-shift worker 46 29 13 5 3 1 3 48 52 4320
2022 Shift worker 48 29 14 4 3 1 2 240
2022 Non-shift worker 47 30 14 5 2 1 2 4230
2020 Shift worker 43 30 16 5 3 0 2 225
2020 Non-shift worker 44 31 16 6 2 0 1 4345
2019 Shift worker 44 34 14 3 2 1 2 280
2019 Non-shift worker 52 28 13 4 2 0 2 4600

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 40 34 10 7 0 0 49 17 205
2024 Non-shift worker 7 30 39 16 7 0 0 37 23 4330
2022 Shift worker 11 36 35 14 4 0 0 47 18 240
2022 Non-shift worker 8 32 40 14 6 0 0 41 20 4235
2020 Shift worker 14 33 36 14 2 0 0 47 17 230
2020 Non-shift worker 12 34 38 13 4 0 0 46 16 4340
2019 Shift worker 18 41 29 9 3 0 0 59 12 280
2019 Non-shift worker 16 36 33 12 3 0 0 52 15 4625

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 11 20 41 22 5 1 0 28 31 205
2024 Non-shift worker 12 23 39 19 7 0 0 26 35 4325
2022 Shift worker 10 16 41 19 13 1 0 32 26 240
2022 Non-shift worker 9 19 42 22 8 0 0 30 28 4230
2020 Shift worker 7 18 40 25 10 0 0 34 25 230
2020 Non-shift worker 9 20 39 23 8 0 0 31 29 4330
2019 Shift worker 7 17 42 23 12 0 0 35 23 280
2019 Non-shift worker 7 17 39 26 11 0 0 36 24 4605
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 41 45 205
2024 Non-shift worker 27 57 4330
2022 Shift worker 56 33 240
2022 Non-shift worker 24 59 4235
2020 Shift worker 49 31 230
2020 Non-shift worker 30 51 4350

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 42 58 85
2024 Non-shift worker 42 58 1145
2022 Shift worker 46 54 135
2022 Non-shift worker 38 62 995
2020 Shift worker 22 78 110
2020 Non-shift worker 35 65 1310

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 14 11 6 7 4 13 54 46 205
2024 Non-shift worker 41 16 11 5 6 3 18 52 48 4325
2022 Shift worker 38 16 13 6 8 5 14 240
2022 Non-shift worker 43 18 10 5 5 3 17 4235
2020 Shift worker 38 16 16 11 8 1 9 230
2020 Non-shift worker 45 20 12 6 5 1 11 4345
2019 Shift worker 38 19 15 10 8 1 9 280
2019 Non-shift worker 41 19 14 8 8 1 8 4605

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 21 14 20 32 6 2 28 57 85
2024 Non-shift worker 9 16 16 21 32 2 5 27 57 1145
2022 Shift worker 5 18 14 24 35 1 2 23 62 135
2022 Non-shift worker 8 20 14 18 34 2 5 29 56 995
2020 Shift worker 7 19 8 22 38 1 4 28 63 110
2020 Non-shift worker 9 19 17 22 26 1 5 30 52 1310

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 2 16 15 16 46 5 1 19 65 85
2024 Non-shift worker 6 14 13 22 40 1 3 21 65 1145
2022 Shift worker 2 7 14 22 49 3 2 10 75 135
2022 Non-shift worker 6 15 13 19 44 1 2 21 66 995
2020 Shift worker 5 11 10 24 47 1 2 17 73 110
2020 Non-shift worker 5 14 15 25 38 1 2 20 65 1310
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