2024 Public Service Employee Survey Results by Theme for Environment and Climate Change Canada by Question 107. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 42 13 9 5 0 0 73 14 860
2024 Does not provide services to public 34 40 12 8 6 0 0 74 14 3660
2022 Provides services to public 34 41 13 7 4 0 0 75 11 845
2022 Does not provide services to public 39 41 10 6 3 0 0 80 9 3605
2020 Provides services to public 35 41 11 9 4 0 0 76 13 845
2020 Does not provide services to public 42 40 11 5 3 0 0 81 8 3715
2019 Provides services to public 36 42 11 6 5 0 0 78 11 965
2019 Does not provide services to public 40 42 9 6 3 0 0 82 9 3960

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 39 14 10 9 0 0 67 19 855
2024 Does not provide services to public 34 38 12 9 7 0 0 72 16 3660
2022 Provides services to public 33 37 13 10 7 0 0 70 17 845
2022 Does not provide services to public 40 39 10 7 5 0 0 79 12 3610
2020 Provides services to public 31 42 12 9 5 0 0 74 14 845
2020 Does not provide services to public 42 38 10 6 4 0 0 80 10 3705
2019 Provides services to public 32 39 14 9 6 0 0 71 15 965
2019 Does not provide services to public 39 38 11 7 4 0 0 78 11 3955

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 37 12 4 3 0 0 81 7 860
2024 Does not provide services to public 46 35 12 4 2 0 0 82 7 3660
2022 Provides services to public 48 35 11 3 2 0 0 84 5 845
2022 Does not provide services to public 51 36 9 3 1 0 0 87 4 3595
2020 Provides services to public 46 38 8 5 2 0 0 85 7 840
2020 Does not provide services to public 54 34 9 2 1 0 0 87 3 3695
2019 Provides services to public 48 37 9 3 3 0 0 86 5 960
2019 Does not provide services to public 54 33 9 3 1 0 0 87 4 3930

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 41 11 8 3 0 0 78 11 860
2024 Does not provide services to public 37 40 12 7 4 0 0 78 10 3660
2022 Provides services to public 39 41 11 6 2 1 0 80 8 845
2022 Does not provide services to public 43 40 10 4 2 0 0 83 7 3605
2020 Provides services to public 39 42 12 5 3 0 0 81 7 845
2020 Does not provide services to public 48 37 9 4 2 0 0 86 6 3725
2019 Provides services to public 41 42 9 5 3 0 0 83 8 965
2019 Does not provide services to public 47 38 9 4 2 0 0 85 6 3965

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 33 15 9 7 0 0 68 16 860
2024 Does not provide services to public 37 35 14 8 5 1 0 72 13 3660
2022 Provides services to public 38 35 14 7 5 0 0 73 12 845
2022 Does not provide services to public 47 34 10 5 3 0 0 81 8 3605
2020 Provides services to public 41 34 13 7 5 0 0 76 11 840
2020 Does not provide services to public 49 34 12 4 2 0 0 82 6 3700
2019 Provides services to public 38 33 16 6 5 0 0 72 11 965
2019 Does not provide services to public 45 35 12 5 3 0 0 80 8 3960

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 35 14 13 8 0 0 65 21 860
2024 Does not provide services to public 33 37 13 10 6 0 0 71 16 3660
2022 Provides services to public 33 38 12 11 6 0 0 71 17 845
2022 Does not provide services to public 42 38 10 6 4 0 0 80 10 3605
2020 Provides services to public 37 37 13 7 5 0 0 74 12 835
2020 Does not provide services to public 46 36 11 5 2 0 0 82 7 3695
2019 Provides services to public 35 37 14 9 5 0 0 72 14 965
2019 Does not provide services to public 43 37 12 6 2 0 0 80 8 3935

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 32 27 16 11 7 5 1 63 20 860
2024 Does not provide services to public 34 29 16 9 6 5 0 67 17 3660
2022 Provides services to public 32 31 15 10 7 5 1 66 18 845
2022 Does not provide services to public 39 29 15 7 5 4 1 72 13 3605
2020 Provides services to public 36 28 19 8 5 3 1 66 14 845
2020 Does not provide services to public 44 27 16 6 3 3 1 73 10 3715
2019 Provides services to public 34 29 17 9 6 3 1 66 16 970
2019 Does not provide services to public 41 27 17 8 4 3 1 70 13 3970
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 31 13 4 3 0 2 79 8 860
2024 Does not provide services to public 50 29 10 4 2 1 3 83 7 3665
2022 Provides services to public 46 31 13 3 3 1 3 81 6 845
2022 Does not provide services to public 52 28 11 3 2 1 3 84 5 3605
2020 Provides services to public 50 29 12 4 2 0 2 82 6 845
2020 Does not provide services to public 54 27 10 4 2 1 2 84 5 3715
2019 Provides services to public 46 30 14 5 2 1 2 79 7 965
2019 Does not provide services to public 53 27 12 4 2 1 2 82 6 3965

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 32 11 5 5 1 0 79 10 860
2024 Does not provide services to public 52 30 8 7 3 0 0 82 10 3655
2022 Provides services to public 46 34 7 7 4 1 1 82 11 845
2022 Does not provide services to public 52 31 8 5 3 0 0 84 8 3600
2020 Provides services to public 50 34 8 4 3 1 0 84 7 845
2020 Does not provide services to public 53 31 8 5 2 0 0 85 7 3715
2019 Provides services to public 46 33 10 7 3 0 1 80 9 960
2019 Does not provide services to public 49 32 9 6 3 0 1 82 9 3950

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 29 9 5 7 0 0 79 12 860
2024 Does not provide services to public 56 26 8 6 4 0 0 82 10 3660
2022 Provides services to public 50 31 9 5 4 0 0 82 9 845
2022 Does not provide services to public 57 28 8 5 3 0 0 85 8 3605
2020 Provides services to public 57 29 7 4 2 0 0 86 6 845
2020 Does not provide services to public 61 25 7 5 2 0 0 87 7 3725
2019 Provides services to public 51 31 10 5 3 0 0 82 8 965
2019 Does not provide services to public 56 28 8 6 3 0 0 84 9 3970

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 28 15 9 9 10 0 63 20 855
2024 Does not provide services to public 31 29 14 9 6 11 0 68 16 3660
2022 Provides services to public 31 32 13 8 6 10 0 70 15 845
2022 Does not provide services to public 38 29 13 6 4 10 0 75 11 3605
2020 Provides services to public 35 31 12 8 6 8 0 72 14 845
2020 Does not provide services to public 42 30 11 5 2 9 0 79 8 3720
2019 Provides services to public 30 33 16 8 6 7 0 67 15 965
2019 Does not provide services to public 35 33 14 6 3 8 0 75 10 3965

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 26 17 15 17 4 0 49 33 860
2024 Does not provide services to public 24 31 16 14 11 4 0 57 26 3660
2022 Provides services to public 23 30 18 13 13 3 0 55 27 845
2022 Does not provide services to public 30 34 15 10 7 4 0 66 18 3605
2020 Provides services to public 28 32 17 11 9 2 0 61 21 845
2020 Does not provide services to public 36 35 14 8 4 2 0 73 13 3720
2019 Provides services to public 25 32 16 13 11 3 0 59 25 965
2019 Does not provide services to public 30 35 16 10 5 4 0 67 16 3950

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 22 17 18 21 6 0 40 42 860
2024 Does not provide services to public 18 25 19 18 14 7 0 46 34 3660
2022 Provides services to public 16 26 19 18 16 5 0 45 36 845
2022 Does not provide services to public 20 31 19 14 10 7 0 54 26 3605
2020 Provides services to public 18 30 19 16 13 4 0 50 30 845
2020 Does not provide services to public 23 34 18 14 6 5 0 60 21 3705
2019 Provides services to public 18 28 19 17 14 4 0 48 32 960
2019 Does not provide services to public 20 32 19 14 7 7 0 57 23 3955

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 25 18 20 18 3 0 42 40 855
2024 Does not provide services to public 16 30 17 19 14 4 0 48 34 3660
2022 Provides services to public 15 31 17 18 16 3 0 47 35 845
2022 Does not provide services to public 21 32 17 16 11 3 0 55 28 3605
2020 Provides services to public 17 36 17 16 11 3 0 55 28 845
2020 Does not provide services to public 23 37 17 14 6 2 0 62 21 3720
2019 Provides services to public 17 30 18 18 14 2 0 48 33 960
2019 Does not provide services to public 19 33 19 17 9 4 0 54 27 3965
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 32 17 12 10 0 0 61 22 860
2024 Does not provide services to public 32 36 14 10 8 0 0 68 18 3665
2022 Provides services to public 29 37 16 10 8 1 0 66 18 845
2022 Does not provide services to public 36 36 13 9 6 0 0 72 15 3605
2020 Provides services to public 29 44 14 8 5 0 0 73 13 845
2020 Does not provide services to public 40 37 12 8 4 0 0 77 12 3720
2019 Provides services to public 28 39 14 11 7 0 0 68 18 965
2019 Does not provide services to public 36 37 13 9 4 0 0 73 14 3960

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 43 8 10 5 0 0 77 15 860
2024 Does not provide services to public 34 46 8 9 4 0 0 79 12 3665
2022 Provides services to public 33 47 8 8 4 0 0 80 12 845
2022 Does not provide services to public 36 46 6 8 3 0 0 83 11 3605
2020 Provides services to public 34 45 10 8 4 0 0 79 11 845
2020 Does not provide services to public 39 42 9 7 2 0 0 81 10 3705
2019 Provides services to public 30 44 13 10 4 0 0 74 13 960
2019 Does not provide services to public 34 44 10 8 3 0 0 78 11 3945

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 33 11 8 6 0 0 75 14 860
2024 Does not provide services to public 46 32 9 8 4 0 0 78 12 3660
2022 Provides services to public 41 36 10 8 5 0 0 77 13 845
2022 Does not provide services to public 45 34 11 6 3 0 0 80 10 3605
2020 Provides services to public 45 36 10 6 3 0 0 81 9 845
2020 Does not provide services to public 50 32 9 6 3 0 0 82 9 3710
2019 Provides services to public 40 35 10 11 3 0 0 76 14 970
2019 Does not provide services to public 45 33 11 7 3 0 1 79 10 3965

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 40 12 15 6 0 0 67 21 860
2024 Does not provide services to public 30 42 12 11 5 0 1 72 16 3660
2022 Provides services to public 32 41 11 12 4 0 1 73 16 845
2022 Does not provide services to public 36 42 10 9 3 0 0 78 12 3600
2020 Provides services to public 32 45 11 8 3 0 1 77 12 840
2020 Does not provide services to public 38 41 11 7 2 0 1 80 9 3705
2019 Provides services to public 29 44 12 11 4 0 0 73 15 965
2019 Does not provide services to public 34 42 12 10 2 0 1 76 12 3960

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 26 11 4 6 1 1 78 11 860
2024 Does not provide services to public 54 25 10 5 4 1 1 81 9 3660
2022 Provides services to public 50 29 11 5 4 1 1 80 9 845
2022 Does not provide services to public 55 26 10 4 3 1 1 83 7 3600
2020 Provides services to public 51 29 12 4 3 1 1 81 7 845
2020 Does not provide services to public 57 24 10 4 3 1 1 83 7 3710

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 29 18 16 14 2 1 51 31 860
2024 Does not provide services to public 20 33 18 14 11 3 0 56 25 3660
2022 Provides services to public 21 32 21 14 9 2 0 54 24 845
2022 Does not provide services to public 26 37 17 11 7 2 0 65 18 3610
2020 Provides services to public 25 34 20 13 6 2 0 61 19 845
2020 Does not provide services to public 26 37 18 11 6 2 0 65 17 3710
2019 Provides services to public 22 36 18 14 9 2 0 59 23 965
2019 Does not provide services to public 24 35 18 13 7 3 0 61 20 3960

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 30 14 5 7 1 5 41 59 860
2024 Does not provide services to public 42 25 14 7 6 1 5 45 55 3660
2022 Provides services to public 40 28 17 6 4 1 4 845
2022 Does not provide services to public 46 25 14 6 4 1 5 3605
2020 Provides services to public 47 27 15 5 3 1 3 845
2020 Does not provide services to public 48 24 15 7 3 1 3 3725
2019 Provides services to public 43 29 15 5 4 1 3 970
2019 Does not provide services to public 51 26 12 5 2 1 4 3965

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 13 8 3 5 2 12 65 35 860
2024 Does not provide services to public 56 13 8 4 5 1 13 66 34 3660

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 70 10 4 2 4 4 6 78 22 860
2024 Does not provide services to public 71 8 4 2 3 4 7 81 19 3655
2022 Provides services to public 72 9 4 3 3 4 4 845
2022 Does not provide services to public 76 8 3 2 2 4 5 3600
2020 Provides services to public 78 8 4 2 2 2 3 840
2020 Does not provide services to public 80 7 3 1 2 3 4 3710
2019 Provides services to public 77 9 4 1 2 3 3 965
2019 Does not provide services to public 78 7 4 2 2 4 4 3945

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 71 7 4 1 2 2 13 83 17 860
2024 Does not provide services to public 71 6 3 1 2 2 14 84 16 3665

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 61 12 7 3 4 2 11 70 30 860
2024 Does not provide services to public 62 11 6 3 5 2 11 72 28 3660

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 33 11 16 19 1 2 52 36 860
2024 Does not provide services to public 16 32 13 18 17 3 2 50 36 3660
2022 Provides services to public 19 34 13 14 15 3 2 55 31 845
2022 Does not provide services to public 22 35 11 14 13 3 3 61 28 3605
2020 Provides services to public 21 30 18 15 12 2 2 52 29 845
2020 Does not provide services to public 23 31 17 14 10 2 3 57 26 3720
2019 Provides services to public 22 30 16 15 13 3 1 54 30 970
2019 Does not provide services to public 23 30 15 14 13 3 2 56 28 3970

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 44 10 13 8 0 0 68 21 860
2024 Does not provide services to public 29 40 13 10 7 0 0 70 17 3655
2022 Provides services to public 27 44 11 12 6 0 0 71 18 845
2022 Does not provide services to public 36 41 10 8 4 0 0 77 12 3600
2020 Provides services to public 32 41 12 9 5 0 0 74 14 840
2020 Does not provide services to public 38 42 11 6 3 0 0 80 9 3700
2019 Provides services to public 30 41 13 9 6 0 0 71 15 965
2019 Does not provide services to public 36 40 12 9 4 0 0 76 12 3945

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 34 13 10 8 0 0 69 18 860
2024 Does not provide services to public 38 36 12 8 5 0 0 75 13 3655
2022 Provides services to public 34 38 14 9 5 0 1 72 14 845
2022 Does not provide services to public 43 35 12 6 4 0 0 78 10 3605
2020 Provides services to public 35 37 17 7 4 0 0 71 12 845
2020 Does not provide services to public 42 37 12 6 3 0 0 79 9 3715
2019 Provides services to public 35 35 14 10 6 0 0 70 16 970
2019 Does not provide services to public 40 36 13 7 4 0 0 76 11 3965

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 40 15 10 7 0 0 68 18 860
2024 Does not provide services to public 33 38 13 9 5 0 1 72 15 3660
2022 Provides services to public 31 39 14 10 5 0 0 71 16 845
2022 Does not provide services to public 38 37 12 8 4 0 1 76 12 3605
2020 Provides services to public 31 41 14 9 4 0 0 73 13 840
2020 Does not provide services to public 36 42 12 6 2 0 1 80 8 3705
2019 Provides services to public 29 41 13 13 3 0 0 70 16 960
2019 Does not provide services to public 34 42 12 7 3 1 1 77 11 3925

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 42 17 14 7 3 0 61 22 860
2024 Does not provide services to public 20 42 17 11 5 4 0 65 17 3660
2022 Provides services to public 19 42 17 13 6 4 0 63 19 845
2022 Does not provide services to public 24 44 16 8 4 4 1 71 12 3605
2020 Provides services to public 19 45 19 10 4 4 0 66 14 845
2020 Does not provide services to public 24 46 17 8 2 4 0 72 10 3720
2019 Provides services to public 18 40 20 12 5 3 0 61 18 970
2019 Does not provide services to public 22 44 18 8 3 4 0 69 12 3960

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 35 11 10 9 0 0 70 18 860
2024 Does not provide services to public 39 33 11 9 9 0 0 72 18 3660
2022 Provides services to public 38 37 10 8 5 0 0 76 13 845
2022 Does not provide services to public 47 33 8 7 5 0 0 80 11 3600
2020 Provides services to public 41 35 11 10 3 0 0 76 13 840
2020 Does not provide services to public 48 31 10 7 3 0 0 80 10 3710
2019 Provides services to public 42 33 12 7 4 0 0 76 12 965
2019 Does not provide services to public 50 31 9 6 3 1 1 82 9 3960

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 33 17 5 5 0 0 72 11 860
2024 Does not provide services to public 38 35 15 7 4 0 1 73 12 3665
2022 Provides services to public 36 34 17 7 5 0 1 71 12 845
2022 Does not provide services to public 35 32 16 9 6 0 1 68 16 3605
2020 Provides services to public 32 35 17 10 6 0 0 67 16 840
2020 Does not provide services to public 33 35 18 9 5 0 0 68 14 3700
2019 Provides services to public 31 37 17 9 5 0 0 69 14 965
2019 Does not provide services to public 37 35 16 7 5 0 1 72 11 3955

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 60 23 6 3 4 1 4 87 7 860
2024 Does not provide services to public 69 21 4 2 2 1 1 92 4 3660
2022 Provides services to public 59 24 5 3 3 1 5 88 6 845
2022 Does not provide services to public 69 21 4 2 2 1 1 92 4 3605

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Provides services to public 35 37 28 860
2024 Does not provide services to public 39 33 28 3660
2022 Provides services to public 35 37 29 845
2022 Does not provide services to public 37 32 31 3605
2020 Provides services to public 21 43 36 845
2020 Does not provide services to public 24 41 35 3725
2019 Provides services to public 25 43 32 970
2019 Does not provide services to public 28 37 34 3975

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Provides services to public 11 35 22 8 18 8 290
2024 Does not provide services to public 11 32 20 8 22 7 1370
2022 Provides services to public 11 38 22 7 14 8 295
2022 Does not provide services to public 12 35 19 4 21 8 1295
2020 Provides services to public 14 33 30 5 9 9 180
2020 Does not provide services to public 19 34 23 5 14 4 900
2019 Provides services to public 13 28 32 7 16 3 240
2019 Does not provide services to public 15 28 23 4 25 5 1125
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 40 8 7 4 0 0 81 11 860
2024 Does not provide services to public 44 39 8 6 2 0 0 84 8 3660
2022 Provides services to public 45 39 8 5 3 0 0 84 8 845
2022 Does not provide services to public 50 38 6 4 2 0 0 88 6 3595
2020 Provides services to public 43 39 10 6 3 0 0 81 8 845
2020 Does not provide services to public 50 38 7 3 1 0 0 88 5 3705
2019 Provides services to public 42 40 9 5 4 0 0 82 9 965
2019 Does not provide services to public 46 39 8 5 2 0 0 85 6 3950

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 39 19 14 9 2 0 57 24 860
2024 Does not provide services to public 20 44 17 11 5 2 0 65 17 3660
2022 Provides services to public 18 46 16 11 7 1 0 65 18 845
2022 Does not provide services to public 25 46 15 9 4 1 0 72 13 3605
2020 Provides services to public 21 42 17 13 5 1 0 64 18 845
2020 Does not provide services to public 28 46 16 7 2 1 0 75 9 3715
2019 Provides services to public 22 40 18 12 7 0 0 63 19 965
2019 Does not provide services to public 25 44 17 9 3 2 0 70 12 3965

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 11 26 35 17 8 0 1 26 38 855
2024 Does not provide services to public 10 23 39 19 8 1 2 27 33 3650
2022 Provides services to public 9 22 37 22 7 1 2 30 32 845
2022 Does not provide services to public 7 21 39 21 9 1 2 31 29 3595
2020 Provides services to public 10 22 38 22 7 1 1 29 32 840
2020 Does not provide services to public 6 20 40 24 8 1 1 32 27 3720
2019 Provides services to public 11 26 36 18 7 1 1 26 38 970
2019 Does not provide services to public 7 21 39 22 10 1 1 32 28 3960

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 25 28 13 8 1 3 22 49 855
2024 Does not provide services to public 19 28 30 13 6 1 3 20 49 3660
2022 Provides services to public 22 27 27 13 7 1 3 21 50 845
2022 Does not provide services to public 16 27 31 15 7 1 3 22 46 3600
2020 Provides services to public 23 27 27 13 6 2 1 20 52 845
2020 Does not provide services to public 15 26 32 16 7 2 2 24 42 3715
2019 Provides services to public 22 28 27 12 7 2 2 19 52 965
2019 Does not provide services to public 17 25 30 16 8 2 2 25 44 3960

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 7 13 29 30 17 1 3 49 21 855
2024 Does not provide services to public 9 17 31 28 13 0 2 41 27 3655
2022 Provides services to public 8 15 32 28 13 1 3 43 23 845
2022 Does not provide services to public 8 17 32 25 14 0 2 41 26 3605
2020 Provides services to public 7 15 32 31 14 1 1 45 23 840
2020 Does not provide services to public 7 17 33 28 13 1 1 41 25 3700
2019 Provides services to public 7 19 31 28 13 1 2 42 26 960
2019 Does not provide services to public 7 18 31 28 15 1 1 44 25 3940

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 24 25 17 13 1 1 30 44 855
2024 Does not provide services to public 18 23 26 17 11 1 3 30 42 3655
2022 Provides services to public 22 22 23 17 11 2 3 30 46 845
2022 Does not provide services to public 14 22 25 19 14 2 4 35 38 3595
2020 Provides services to public 17 24 26 19 11 2 1 31 43 840
2020 Does not provide services to public 12 20 29 23 13 2 2 37 33 3710
2019 Provides services to public 21 25 27 15 9 1 1 25 47 965
2019 Does not provide services to public 13 20 29 20 14 2 2 36 34 3955

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 16 26 23 17 2 3 42 30 855
2024 Does not provide services to public 8 15 27 24 17 3 5 45 25 3655
2022 Provides services to public 14 19 25 20 14 4 4 38 36 845
2022 Does not provide services to public 10 17 25 22 17 3 5 43 30 3605
2020 Provides services to public 8 14 26 29 16 4 2 49 23 835
2020 Does not provide services to public 6 13 25 30 20 3 2 54 20 3695
2019 Provides services to public 13 18 27 22 14 3 3 38 33 965
2019 Does not provide services to public 7 16 26 26 19 3 3 48 25 3945

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 24 26 17 11 1 2 29 45 860
2024 Does not provide services to public 18 25 30 14 9 2 3 24 45 3655
2022 Provides services to public 19 23 28 15 8 2 4 25 45 845
2022 Does not provide services to public 16 23 31 14 10 3 3 26 42 3600
2020 Provides services to public 20 23 28 17 9 2 1 27 44 845
2020 Does not provide services to public 12 23 33 18 10 2 1 29 37 3710
2019 Provides services to public 20 24 29 14 7 2 2 23 47 965
2019 Does not provide services to public 15 23 30 17 10 2 2 29 39 3955

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 15 37 26 14 1 1 40 22 860
2024 Does not provide services to public 5 13 33 31 15 1 2 48 18 3660
2022 Provides services to public 7 14 36 28 11 1 3 40 22 845
2022 Does not provide services to public 4 11 32 32 19 1 2 52 15 3605
2020 Provides services to public 10 21 38 22 8 1 0 30 32 845
2020 Does not provide services to public 5 16 38 28 11 0 1 40 22 3720
2019 Provides services to public 15 24 35 16 8 1 1 24 40 965
2019 Does not provide services to public 8 20 36 22 12 1 1 34 29 3960

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 27 18 23 20 3 0 37 44 860
2024 Does not provide services to public 10 30 20 22 14 4 0 42 37 3660
2022 Provides services to public 10 29 21 23 15 3 0 40 39 845
2022 Does not provide services to public 14 32 21 18 10 5 0 49 29 3605
2020 Provides services to public 14 36 22 17 9 3 0 51 27 835
2020 Does not provide services to public 18 39 21 14 4 4 0 59 19 3685
2019 Provides services to public 12 31 22 19 13 3 0 45 33 960
2019 Does not provide services to public 15 34 23 17 6 5 0 52 24 3940

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 32 6 9 5 0 0 79 14 860
2024 Does not provide services to public 52 29 7 6 5 1 0 83 10 3660
2022 Provides services to public 51 31 7 5 5 1 0 83 10 845
2022 Does not provide services to public 57 27 6 5 3 1 0 85 9 3605
2020 Provides services to public 51 32 7 6 4 0 0 83 10 845
2020 Does not provide services to public 56 28 7 5 3 1 0 84 8 3710
2019 Provides services to public 47 32 7 8 4 1 0 80 13 970
2019 Does not provide services to public 53 29 7 6 3 1 0 83 10 3960

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 32 7 6 3 0 0 85 9 860
2024 Does not provide services to public 61 27 5 4 2 0 0 88 7 3660
2022 Provides services to public 57 32 5 3 3 0 0 89 6 845
2022 Does not provide services to public 64 27 4 3 2 0 0 91 5 3605
2020 Provides services to public 56 33 5 4 3 0 0 88 7 845
2020 Does not provide services to public 63 28 5 3 1 0 0 91 4 3710
2019 Provides services to public 53 32 7 5 3 0 0 86 7 960
2019 Does not provide services to public 60 28 6 4 2 0 0 88 6 3955

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 38 10 5 3 1 0 83 8 860
2024 Does not provide services to public 52 33 7 4 3 1 0 86 7 3660
2022 Provides services to public 48 37 8 3 2 1 0 86 6 845
2022 Does not provide services to public 55 33 6 3 2 1 0 89 5 3605
2020 Provides services to public 48 37 9 4 2 1 0 85 6 845
2020 Does not provide services to public 54 34 7 3 1 1 0 89 4 3695
2019 Provides services to public 47 38 8 5 2 1 0 85 7 970
2019 Does not provide services to public 52 35 8 3 2 1 0 87 5 3960

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 39 16 9 6 3 0 69 15 860
2024 Does not provide services to public 30 40 14 7 5 3 0 73 13 3665
2022 Provides services to public 32 42 13 6 4 2 0 76 10 845
2022 Does not provide services to public 36 41 11 6 3 3 0 79 9 3605
2020 Provides services to public 34 41 13 7 3 1 0 77 10 845
2020 Does not provide services to public 40 41 12 4 2 2 0 82 6 3695
2019 Provides services to public 33 41 14 6 4 2 0 76 10 960
2019 Does not provide services to public 40 41 11 4 2 2 0 83 6 3960

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 39 15 6 3 8 2 73 11 860
2024 Does not provide services to public 30 39 14 6 4 7 1 75 11 3660
2022 Provides services to public 26 42 13 6 3 9 1 76 10 845
2022 Does not provide services to public 33 40 12 5 3 7 0 78 8 3605
2020 Provides services to public 37 35 14 5 3 5 1 77 8 840
2020 Does not provide services to public 40 37 12 4 2 4 0 81 6 3715
2019 Provides services to public 39 34 16 4 3 4 0 76 8 965
2019 Does not provide services to public 46 34 12 3 1 4 0 83 4 3955

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 39 10 5 6 0 0 79 11 860
2024 Does not provide services to public 43 37 8 7 5 0 0 80 12 3665
2022 Provides services to public 43 39 8 6 3 0 0 83 9 845
2022 Does not provide services to public 52 35 6 4 3 0 0 87 7 3610
2020 Provides services to public 54 31 9 4 2 0 0 85 6 840
2020 Does not provide services to public 57 32 6 3 1 0 0 90 4 3710
2019 Provides services to public 46 36 9 6 3 0 0 83 8 965
2019 Does not provide services to public 55 32 8 3 2 0 0 88 5 3960

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 29 10 6 4 6 5 77 11 860
2024 Does not provide services to public 40 28 9 5 4 8 6 79 11 3660
2022 Provides services to public 42 30 9 5 4 6 4 80 9 845
2022 Does not provide services to public 46 28 8 5 3 6 4 82 9 3605

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 30 11 6 4 6 5 75 12 860
2024 Does not provide services to public 37 28 10 6 4 8 6 76 12 3660
2022 Provides services to public 38 31 11 5 4 8 4 77 10 845
2022 Does not provide services to public 43 29 9 5 3 7 5 81 9 3605

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 24 20 8 3 20 3 59 15 860
2024 Does not provide services to public 24 23 22 7 3 20 1 59 13 3660
2022 Provides services to public 23 26 23 6 2 17 2 61 10 845
2022 Does not provide services to public 27 28 22 5 3 14 1 64 10 3605
2020 Provides services to public 33 34 16 7 3 6 1 72 10 845
2020 Does not provide services to public 35 36 15 5 1 8 1 77 7 3720

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 35 8 6 4 5 3 80 11 860
2024 Does not provide services to public 38 33 8 6 4 7 4 80 12 3655
2022 Provides services to public 38 38 8 4 3 4 4 83 9 845
2022 Does not provide services to public 42 34 8 5 3 5 3 83 9 3605
2020 Provides services to public 43 35 8 5 3 3 2 83 9 840
2020 Does not provide services to public 47 32 9 4 2 4 2 84 7 3705

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 7 10 23 4 4 45 6 36 17 860
2024 Does not provide services to public 6 13 20 4 4 47 6 41 17 3660
2022 Provides services to public 8 11 22 4 4 47 4 39 17 845
2022 Does not provide services to public 9 14 20 3 3 46 4 46 13 3605

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Provides services to public 0 5 27 10 35 18 5 7 58 20
2022 Does not provide services to public 5 4 10 17 39 25 0 13 74 45
2020 Provides services to public 0 6 18 20 43 12 0 7 72 15
2020 Does not provide services to public 5 0 21 27 36 12 0 5 71 25

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 30 16 10 8 6 5 61 20 860
2024 Does not provide services to public 27 30 15 7 6 8 7 68 15 3660
2022 Provides services to public 27 33 16 7 5 7 5 68 14 845
2022 Does not provide services to public 31 29 14 6 4 8 7 72 12 3600
2020 Provides services to public 27 36 15 7 5 6 3 70 13 840
2020 Does not provide services to public 31 32 15 6 3 7 6 73 10 3720
2019 Provides services to public 29 31 16 9 5 5 5 66 16 965
2019 Does not provide services to public 34 30 13 7 4 7 5 72 13 3960

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 44 12 11 6 3 0 70 17 860
2024 Does not provide services to public 28 42 13 9 5 2 1 72 14 3660
2022 Provides services to public 25 43 15 9 4 3 1 70 14 845
2022 Does not provide services to public 32 41 12 7 3 4 1 76 11 3605
2020 Provides services to public 32 44 12 7 3 2 0 77 10 840
2020 Does not provide services to public 39 40 11 5 2 2 1 81 8 3715
2019 Provides services to public 32 40 14 8 5 1 1 73 13 965
2019 Does not provide services to public 35 40 12 7 2 2 1 78 10 3960

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 39 19 8 5 1 0 68 13 855
2024 Does not provide services to public 30 41 17 6 4 2 0 73 10 3660
2022 Provides services to public 30 41 19 4 4 3 0 73 8 845
2022 Does not provide services to public 34 40 17 4 2 2 0 76 7 3605
2020 Provides services to public 36 38 16 5 2 2 0 76 8 835
2020 Does not provide services to public 41 39 13 3 2 2 0 82 5 3700
2019 Provides services to public 32 39 18 6 4 1 0 72 10 965
2019 Does not provide services to public 36 40 16 4 2 2 0 77 6 3955

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 28 16 14 12 8 2 53 29 860
2024 Does not provide services to public 20 27 16 12 11 11 3 56 26 3665
2022 Provides services to public 19 31 18 11 9 10 2 57 22 845
2022 Does not provide services to public 23 28 16 10 7 12 3 60 21 3605
2020 Provides services to public 24 28 18 11 9 8 3 58 22 840
2020 Does not provide services to public 26 30 17 9 7 9 2 63 18 3705
2019 Provides services to public 21 29 17 12 10 8 2 56 25 960
2019 Does not provide services to public 23 27 19 11 8 10 3 57 21 3960

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 49 5 15 4 0 0 76 19 860
2024 Does not provide services to public 31 46 5 12 5 0 0 77 18 3655
2022 Provides services to public 27 48 5 12 7 0 0 75 19 845
2022 Does not provide services to public 37 44 4 11 4 0 0 81 15 3605
2020 Provides services to public 26 49 6 15 4 0 0 76 19 845
2020 Does not provide services to public 34 49 6 9 2 0 0 83 12 3720

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 31 9 15 15 0 1 61 30 855
2024 Does not provide services to public 30 32 8 16 14 0 0 62 29 3655
2022 Provides services to public 37 34 10 11 7 0 1 72 18 845
2022 Does not provide services to public 41 36 7 9 6 0 1 78 15 3605
2020 Provides services to public 31 40 10 14 5 0 0 71 18 845
2020 Does not provide services to public 35 41 11 10 2 0 0 76 13 3715
2019 Provides services to public 40 33 9 11 7 0 0 74 18 965
2019 Does not provide services to public 49 33 6 9 4 0 0 82 12 3965

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 38 6 10 5 0 0 79 15 855
2024 Does not provide services to public 42 36 8 9 5 0 0 79 14 3655
2022 Provides services to public 44 37 8 7 4 0 0 81 11 845
2022 Does not provide services to public 52 33 6 5 3 0 1 86 8 3600
2020 Provides services to public 42 37 8 10 4 0 0 79 13 840
2020 Does not provide services to public 49 36 8 6 1 0 0 85 7 3700
2019 Provides services to public 47 37 8 6 2 0 0 84 8 965
2019 Does not provide services to public 55 34 6 4 1 0 0 89 5 3935

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 72 15 4 5 4 0 1 87 8 860
2024 Does not provide services to public 66 19 4 6 3 0 2 86 9 3660

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 66 15 4 7 5 0 1 83 13 860
2024 Does not provide services to public 61 19 6 8 4 0 2 82 12 3660

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 83 9 4 1 2 0 2 93 3 860
2024 Does not provide services to public 83 10 2 2 1 0 2 95 3 3660
2022 Provides services to public 82 10 4 2 1 0 2 93 3 845
2022 Does not provide services to public 84 10 2 1 1 0 2 95 3 3605
2019 Provides services to public 81 11 3 1 1 0 2 94 3 965
2019 Does not provide services to public 82 10 3 1 1 0 2 95 3 3960

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 26 14 6 3 9 3 74 10 860
2024 Does not provide services to public 43 28 13 4 2 7 2 78 7 3665
2022 Provides services to public 41 24 16 4 4 9 2 74 9 845
2022 Does not provide services to public 42 26 15 5 2 8 2 76 8 3605
2020 Provides services to public 44 25 13 6 2 7 2 76 9 845
2020 Does not provide services to public 45 28 13 5 2 7 2 79 7 3720
2019 Provides services to public 42 26 14 5 4 7 2 75 10 970
2019 Does not provide services to public 45 24 11 5 2 11 1 79 8 3970

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 860
2024 Does not provide services to public 9 91 3660
2022 Provides services to public 10 90 845
2022 Does not provide services to public 7 93 3605
2020 Provides services to public 8 92 845
2020 Does not provide services to public 6 94 3720
2019 Provides services to public 11 89 970
2019 Does not provide services to public 9 91 3965

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 50 50 95
2024 Does not provide services to public 44 56 345
2022 Provides services to public 41 59 85
2022 Does not provide services to public 42 58 250
2020 Provides services to public 39 61 75
2020 Does not provide services to public 44 56 235
2019 Provides services to public 49 51 110
2019 Does not provide services to public 44 56 350

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 64 36 95
2024 Does not provide services to public 60 40 345
2022 Provides services to public 63 37 85
2022 Does not provide services to public 57 43 250
2020 Provides services to public 62 38 75
2020 Does not provide services to public 64 36 235
2019 Provides services to public 60 40 110
2019 Does not provide services to public 61 39 350

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 95
2024 Does not provide services to public 8 92 345
2022 Provides services to public 7 93 85
2022 Does not provide services to public 8 92 250
2020 Provides services to public 8 92 75
2020 Does not provide services to public 10 90 235
2019 Provides services to public 11 89 110
2019 Does not provide services to public 9 91 350

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 95
2024 Does not provide services to public 0 100 345
2022 Provides services to public 1 99 85
2022 Does not provide services to public 0 100 250
2020 Provides services to public 0 100 75
2020 Does not provide services to public 0 100 235

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 95
2024 Does not provide services to public 7 93 345
2022 Provides services to public 8 92 85
2022 Does not provide services to public 6 94 250
2020 Provides services to public 10 90 75
2020 Does not provide services to public 5 95 235
2019 Provides services to public 8 92 110
2019 Does not provide services to public 5 95 350

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 95
2024 Does not provide services to public 4 96 345
2022 Provides services to public 14 86 85
2022 Does not provide services to public 5 95 250
2020 Provides services to public 8 92 75
2020 Does not provide services to public 3 97 235
2019 Provides services to public 11 89 110
2019 Does not provide services to public 2 98 350

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 6 94 345
2022 Provides services to public 6 94 85
2022 Does not provide services to public 8 92 250

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 37 63 95
2024 Does not provide services to public 31 69 345
2022 Provides services to public 42 58 85
2022 Does not provide services to public 28 72 250
2020 Provides services to public 40 60 75
2020 Does not provide services to public 39 61 235
2019 Provides services to public 38 62 110
2019 Does not provide services to public 32 68 345

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 43 57 95
2024 Does not provide services to public 44 56 345
2022 Provides services to public 45 55 85
2022 Does not provide services to public 45 55 250
2020 Provides services to public 34 66 75
2020 Does not provide services to public 40 60 235
2019 Provides services to public 33 67 110
2019 Does not provide services to public 43 57 345

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 52 48 95
2024 Does not provide services to public 50 50 345
2022 Provides services to public 46 54 85
2022 Does not provide services to public 50 50 250
2020 Provides services to public 50 50 75
2020 Does not provide services to public 50 50 235
2019 Provides services to public 58 42 110
2019 Does not provide services to public 47 53 345

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 45 55 95
2024 Does not provide services to public 43 57 345
2022 Provides services to public 50 50 85
2022 Does not provide services to public 39 61 250
2020 Provides services to public 38 62 75
2020 Does not provide services to public 37 63 235
2019 Provides services to public 40 60 110
2019 Does not provide services to public 39 61 345

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 29 71 95
2024 Does not provide services to public 32 68 345
2022 Provides services to public 32 68 85
2022 Does not provide services to public 34 66 250
2020 Provides services to public 32 68 75
2020 Does not provide services to public 35 65 235
2019 Provides services to public 36 64 110
2019 Does not provide services to public 33 67 345

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 50 50 95
2024 Does not provide services to public 44 56 345
2022 Provides services to public 57 43 85
2022 Does not provide services to public 56 44 250
2020 Provides services to public 56 44 75
2020 Does not provide services to public 51 49 235
2019 Provides services to public 50 50 110
2019 Does not provide services to public 52 48 345

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 29 71 95
2024 Does not provide services to public 30 70 345
2022 Provides services to public 41 59 85
2022 Does not provide services to public 26 74 250
2020 Provides services to public 34 66 75
2020 Does not provide services to public 35 65 235
2019 Provides services to public 35 65 110
2019 Does not provide services to public 29 71 345

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 85
2022 Does not provide services to public 0 100 250

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 95
2024 Does not provide services to public 6 94 345
2022 Provides services to public 5 95 85
2022 Does not provide services to public 6 94 250
2019 Provides services to public 6 94 110
2019 Does not provide services to public 6 94 345

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 95
2024 Does not provide services to public 9 91 345
2022 Provides services to public 16 84 85
2022 Does not provide services to public 13 87 250
2020 Provides services to public 15 85 75
2020 Does not provide services to public 11 89 235
2019 Provides services to public 10 90 110
2019 Does not provide services to public 7 93 345

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 61 39 95
2024 Does not provide services to public 48 52 345
2022 Provides services to public 50 50 85
2022 Does not provide services to public 49 51 250
2020 Provides services to public 45 55 75
2020 Does not provide services to public 48 52 235
2019 Provides services to public 51 49 110
2019 Does not provide services to public 42 58 345

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 23 77 95
2024 Does not provide services to public 16 84 345
2022 Provides services to public 23 77 85
2022 Does not provide services to public 15 85 250
2020 Provides services to public 21 79 75
2020 Does not provide services to public 19 81 235
2019 Provides services to public 25 75 110
2019 Does not provide services to public 22 78 345

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 19 81 95
2024 Does not provide services to public 15 85 345
2022 Provides services to public 21 79 85
2022 Does not provide services to public 16 84 250
2020 Provides services to public 15 85 75
2020 Does not provide services to public 17 83 235
2019 Provides services to public 15 85 110
2019 Does not provide services to public 14 86 345

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 58 42 95
2024 Does not provide services to public 57 43 345
2022 Provides services to public 48 52 85
2022 Does not provide services to public 51 49 250
2020 Provides services to public 51 49 75
2020 Does not provide services to public 55 45 235
2019 Provides services to public 60 40 105
2019 Does not provide services to public 54 46 345

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 36 64 95
2024 Does not provide services to public 22 78 345
2022 Provides services to public 14 86 85
2022 Does not provide services to public 24 76 250
2020 Provides services to public 22 78 75
2020 Does not provide services to public 27 73 235
2019 Provides services to public 33 67 105
2019 Does not provide services to public 29 71 345

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 95
2024 Does not provide services to public 9 91 345
2022 Provides services to public 9 91 85
2022 Does not provide services to public 10 90 250
2020 Provides services to public 12 88 75
2020 Does not provide services to public 10 90 235
2019 Provides services to public 17 83 105
2019 Does not provide services to public 10 90 345

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 28 72 95
2024 Does not provide services to public 16 84 345
2022 Provides services to public 23 77 85
2022 Does not provide services to public 16 84 250
2020 Provides services to public 23 77 75
2020 Does not provide services to public 16 84 235
2019 Provides services to public 18 82 105
2019 Does not provide services to public 18 82 345

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 19 81 95
2024 Does not provide services to public 13 87 345
2022 Provides services to public 13 87 85
2022 Does not provide services to public 9 91 250
2020 Provides services to public 13 87 75
2020 Does not provide services to public 11 89 235
2019 Provides services to public 16 84 105
2019 Does not provide services to public 13 87 345

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 95
2024 Does not provide services to public 4 96 345
2022 Provides services to public 9 91 85
2022 Does not provide services to public 4 96 250
2020 Provides services to public 10 90 75
2020 Does not provide services to public 5 95 235

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 95
2024 Does not provide services to public 10 90 345
2022 Provides services to public 13 87 85
2022 Does not provide services to public 7 93 250
2020 Provides services to public 7 93 75
2020 Does not provide services to public 9 91 235
2019 Provides services to public 12 88 105
2019 Does not provide services to public 14 86 345

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 13 87 345
2022 Provides services to public 15 85 85
2022 Does not provide services to public 14 86 250
2020 Provides services to public 10 90 75
2020 Does not provide services to public 13 87 235
2019 Provides services to public 14 86 105
2019 Does not provide services to public 13 87 345

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 20 80 95
2024 Does not provide services to public 23 77 345
2022 Provides services to public 25 75 85
2022 Does not provide services to public 29 71 250
2020 Provides services to public 22 78 75
2020 Does not provide services to public 30 70 235
2019 Provides services to public 24 76 105
2019 Does not provide services to public 24 76 345

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 80
2024 Does not provide services to public 9 91 330
2022 Provides services to public 2 98 75
2022 Does not provide services to public 9 91 240
2020 Provides services to public 11 89 65
2020 Does not provide services to public 10 90 225

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 27 73 80
2024 Does not provide services to public 24 76 330
2022 Provides services to public 14 86 75
2022 Does not provide services to public 19 81 240
2020 Provides services to public 23 77 65
2020 Does not provide services to public 21 79 225

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 11 89 330
2022 Provides services to public 4 96 75
2022 Does not provide services to public 7 93 240
2020 Provides services to public 7 93 65
2020 Does not provide services to public 8 92 225

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 80
2024 Does not provide services to public 5 95 330
2022 Provides services to public 5 95 75
2022 Does not provide services to public 5 95 240

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 80
2024 Does not provide services to public 10 90 330
2022 Provides services to public 9 91 75
2022 Does not provide services to public 6 94 240
2020 Provides services to public 11 89 65
2020 Does not provide services to public 8 92 225

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 80
2024 Does not provide services to public 4 96 330
2022 Provides services to public 5 95 75
2022 Does not provide services to public 8 92 240
2020 Provides services to public 12 88 65
2020 Does not provide services to public 8 92 225

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 80
2024 Does not provide services to public 11 89 330
2022 Provides services to public 1 99 75
2022 Does not provide services to public 14 86 240
2020 Provides services to public 7 93 65
2020 Does not provide services to public 12 88 225

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 80
2024 Does not provide services to public 10 90 330
2022 Provides services to public 17 83 75
2022 Does not provide services to public 12 88 240
2020 Provides services to public 8 92 65
2020 Does not provide services to public 11 89 225

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 80
2024 Does not provide services to public 13 87 330
2022 Provides services to public 10 90 75
2022 Does not provide services to public 16 84 240
2020 Provides services to public 15 85 65
2020 Does not provide services to public 12 88 225

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 23 77 80
2024 Does not provide services to public 32 68 330
2022 Provides services to public 41 59 75
2022 Does not provide services to public 29 71 240
2020 Provides services to public 44 56 65
2020 Does not provide services to public 27 73 225

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 80
2024 Does not provide services to public 8 92 330
2022 Provides services to public 8 92 75
2022 Does not provide services to public 7 93 240
2020 Provides services to public 12 88 65
2020 Does not provide services to public 11 89 225

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 40 60 80
2024 Does not provide services to public 47 53 330
2022 Provides services to public 60 40 75
2022 Does not provide services to public 45 55 240
2020 Provides services to public 60 40 65
2020 Does not provide services to public 50 50 225

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 10 90 75
2022 Does not provide services to public 2 98 240

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 47 53 80
2024 Does not provide services to public 53 47 330
2022 Provides services to public 61 39 75
2022 Does not provide services to public 60 40 240
2020 Provides services to public 57 43 65
2020 Does not provide services to public 57 43 225

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 80
2024 Does not provide services to public 5 95 330

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 80
2024 Does not provide services to public 15 85 330
2022 Provides services to public 19 81 75
2022 Does not provide services to public 15 85 240
2020 Provides services to public 14 86 65
2020 Does not provide services to public 13 87 225

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 10 14 12 6 7 39 12 49 26 860
2024 Does not provide services to public 11 12 11 5 4 44 13 52 21 3660
2022 Provides services to public 10 14 11 6 6 40 12 51 27 845
2022 Does not provide services to public 12 13 11 5 3 43 13 57 18 3605
2020 Provides services to public 19 18 16 5 4 32 7 60 14 845
2020 Does not provide services to public 17 16 14 4 3 36 9 62 13 3720
2019 Provides services to public 16 17 19 6 5 28 10 52 17 965
2019 Does not provide services to public 16 16 16 5 4 33 10 57 15 3970

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 33 15 6 5 14 2 69 13 860
2024 Does not provide services to public 25 34 14 5 3 16 2 72 11 3660
2022 Provides services to public 26 39 14 6 4 11 1 73 11 845
2022 Does not provide services to public 30 37 12 5 2 12 2 78 8 3605
2020 Provides services to public 33 34 15 4 4 10 0 74 9 845
2020 Does not provide services to public 35 35 15 4 2 9 1 78 6 3715
2019 Provides services to public 31 34 16 5 3 10 1 73 9 970
2019 Does not provide services to public 35 33 14 4 3 10 1 77 8 3970

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 860
2024 Does not provide services to public 7 93 3660
2022 Provides services to public 8 92 845
2022 Does not provide services to public 5 95 3600
2020 Provides services to public 7 93 845
2020 Does not provide services to public 4 96 3715
2019 Provides services to public 5 95 965
2019 Does not provide services to public 5 95 3960

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 33 67 75
2024 Does not provide services to public 30 70 265
2022 Provides services to public 28 72 65
2022 Does not provide services to public 26 74 195
2020 Provides services to public 29 71 60
2020 Does not provide services to public 39 61 165
2019 Provides services to public 42 58 55
2019 Does not provide services to public 38 62 180

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 81 19 75
2024 Does not provide services to public 73 27 265
2022 Provides services to public 76 24 65
2022 Does not provide services to public 78 22 195
2020 Provides services to public 78 22 60
2020 Does not provide services to public 79 21 165
2019 Provides services to public 79 21 55
2019 Does not provide services to public 84 16 180

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 75
2024 Does not provide services to public 2 98 265
2022 Provides services to public 3 97 65
2022 Does not provide services to public 2 98 195

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 265
2022 Provides services to public 3 97 65
2022 Does not provide services to public 1 99 195
2020 Provides services to public 0 100 60
2020 Does not provide services to public 0 100 165
2019 Provides services to public 0 100 55
2019 Does not provide services to public 0 100 180

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 75
2024 Does not provide services to public 10 90 265
2022 Provides services to public 7 93 65
2022 Does not provide services to public 7 93 195
2019 Provides services to public 16 84 55
2019 Does not provide services to public 9 91 180

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 75
2024 Does not provide services to public 4 96 265
2022 Provides services to public 9 91 65
2022 Does not provide services to public 5 95 195
2019 Provides services to public 10 90 55
2019 Does not provide services to public 5 95 180

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 18 82 265
2022 Provides services to public 15 85 65
2022 Does not provide services to public 15 85 195

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 26 74 70
2024 Does not provide services to public 24 76 260
2022 Provides services to public 27 73 70
2022 Does not provide services to public 22 78 195
2020 Provides services to public 25 75 60
2020 Does not provide services to public 16 84 165
2019 Provides services to public 18 82 50
2019 Does not provide services to public 27 73 180

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 19 81 70
2024 Does not provide services to public 22 78 260
2022 Provides services to public 23 77 70
2022 Does not provide services to public 16 84 195
2020 Provides services to public 21 79 60
2020 Does not provide services to public 19 81 165
2019 Provides services to public 23 77 50
2019 Does not provide services to public 27 73 180

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 18 82 70
2024 Does not provide services to public 14 86 260
2022 Provides services to public 16 84 70
2022 Does not provide services to public 12 88 195
2020 Provides services to public 17 83 60
2020 Does not provide services to public 10 90 165

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 6 94 260
2022 Provides services to public 3 97 70
2022 Does not provide services to public 7 93 195

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 23 77 70
2024 Does not provide services to public 28 72 260
2022 Provides services to public 15 85 70
2022 Does not provide services to public 27 73 195
2020 Provides services to public 28 72 60
2020 Does not provide services to public 29 71 165
2019 Provides services to public 24 76 50
2019 Does not provide services to public 27 73 180

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 29 71 70
2024 Does not provide services to public 31 69 260
2022 Provides services to public 22 78 70
2022 Does not provide services to public 28 72 195
2020 Provides services to public 40 60 60
2020 Does not provide services to public 32 68 165
2019 Provides services to public 39 61 50
2019 Does not provide services to public 30 70 180

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 70
2024 Does not provide services to public 6 94 260
2022 Provides services to public 8 92 70
2022 Does not provide services to public 4 96 195

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 5 95 260
2022 Provides services to public 0 100 70
2022 Does not provide services to public 4 96 195
2020 Provides services to public 0 100 60
2020 Does not provide services to public 3 97 165

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 70
2024 Does not provide services to public 9 91 260
2022 Provides services to public 6 94 70
2022 Does not provide services to public 7 93 195

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 23 77 70
2024 Does not provide services to public 22 78 260
2022 Provides services to public 13 87 70
2022 Does not provide services to public 17 83 195
2020 Provides services to public 11 89 60
2020 Does not provide services to public 18 82 165
2019 Provides services to public 15 85 50
2019 Does not provide services to public 16 84 180

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 70
2022 Provides services to public 6 94 70
2022 Does not provide services to public 1 99 195

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 23 77 70
2024 Does not provide services to public 30 70 260
2022 Provides services to public 19 81 70
2022 Does not provide services to public 21 79 195
2020 Provides services to public 10 90 60
2020 Does not provide services to public 17 83 165
2019 Provides services to public 17 83 50
2019 Does not provide services to public 18 82 180

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 70
2022 Provides services to public 0 100 70
2022 Does not provide services to public 0 100 195
2020 Provides services to public 0 100 60
2020 Does not provide services to public 0 100 165

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 28 72 75
2024 Does not provide services to public 29 71 260
2022 Provides services to public 31 69 65
2022 Does not provide services to public 31 69 200
2020 Provides services to public 27 73 60
2020 Does not provide services to public 41 59 165
2019 Provides services to public 29 71 50
2019 Does not provide services to public 35 65 180

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 75
2024 Does not provide services to public 11 89 260
2022 Provides services to public 9 91 65
2022 Does not provide services to public 17 83 200
2020 Provides services to public 12 88 60
2020 Does not provide services to public 16 84 165
2019 Provides services to public 12 88 50
2019 Does not provide services to public 17 83 180

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 5 95 260
2022 Provides services to public 2 98 65
2022 Does not provide services to public 7 93 200

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 28 72 75
2024 Does not provide services to public 12 88 260
2022 Provides services to public 18 82 65
2022 Does not provide services to public 19 81 200
2020 Provides services to public 17 83 60
2020 Does not provide services to public 16 84 165
2019 Provides services to public 14 86 50
2019 Does not provide services to public 17 83 180

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 7 93 260
2022 Provides services to public 1 99 65
2022 Does not provide services to public 10 90 200

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 75
2024 Does not provide services to public 3 97 260
2022 Provides services to public 7 93 65
2022 Does not provide services to public 6 94 200

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 7 93 260
2022 Provides services to public 4 96 65
2022 Does not provide services to public 11 89 200

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 75
2024 Does not provide services to public 11 89 260
2022 Provides services to public 13 87 65
2022 Does not provide services to public 9 91 200
2019 Provides services to public 15 85 50
2019 Does not provide services to public 10 90 180

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 49 51 75
2024 Does not provide services to public 53 47 260
2022 Provides services to public 44 56 65
2022 Does not provide services to public 42 58 200
2020 Provides services to public 46 54 60
2020 Does not provide services to public 42 58 165
2019 Provides services to public 50 50 50
2019 Does not provide services to public 42 58 180

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 6 94 255
2022 Provides services to public 4 96 65
2022 Does not provide services to public 5 95 190

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 21 79 70
2024 Does not provide services to public 23 77 255
2022 Provides services to public 16 84 65
2022 Does not provide services to public 15 85 190

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 70
2022 Provides services to public 2 98 65
2022 Does not provide services to public 3 97 190

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 65
2022 Does not provide services to public 1 99 190

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 70
2022 Provides services to public 4 96 65
2022 Does not provide services to public 2 98 190

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 4 96 255
2022 Provides services to public 3 97 65
2022 Does not provide services to public 5 95 190

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 5 95 255
2022 Provides services to public 5 95 65
2022 Does not provide services to public 9 91 190

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 70
2024 Does not provide services to public 11 89 255
2022 Provides services to public 17 83 65
2022 Does not provide services to public 10 90 190

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 70
2024 Does not provide services to public 7 93 255
2022 Provides services to public 12 88 65
2022 Does not provide services to public 15 85 190

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 34 66 70
2024 Does not provide services to public 25 75 255
2022 Provides services to public 26 74 65
2022 Does not provide services to public 28 72 190

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 70
2024 Does not provide services to public 6 94 255
2022 Provides services to public 6 94 65
2022 Does not provide services to public 8 92 190

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 42 58 70
2024 Does not provide services to public 46 54 255
2022 Provides services to public 39 61 65
2022 Does not provide services to public 44 56 190

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 65
2022 Does not provide services to public 1 99 190

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 61 39 70
2024 Does not provide services to public 64 36 255
2022 Provides services to public 66 34 65
2022 Does not provide services to public 64 36 190

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 4 96 255

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 70
2024 Does not provide services to public 13 87 255
2022 Provides services to public 20 80 65
2022 Does not provide services to public 13 87 190

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 15 14 4 4 40 11 54 17 860
2024 Does not provide services to public 11 13 13 3 4 47 9 54 16 3660
2022 Provides services to public 12 15 13 4 4 43 8 57 16 845
2022 Does not provide services to public 14 13 13 3 2 46 9 60 11 3605
2020 Provides services to public 19 17 18 4 3 33 7 60 11 845
2020 Does not provide services to public 18 16 14 2 2 40 7 65 9 3710
2019 Provides services to public 18 16 18 5 2 32 9 57 12 965
2019 Does not provide services to public 18 15 16 3 2 37 9 61 8 3960

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 35 15 5 4 14 2 71 11 860
2024 Does not provide services to public 25 34 15 5 4 16 2 72 10 3660
2022 Provides services to public 24 38 14 5 3 14 2 73 10 845
2022 Does not provide services to public 30 36 13 3 2 13 1 78 6 3605
2020 Provides services to public 34 33 17 3 3 9 1 74 7 845
2020 Does not provide services to public 35 35 14 3 2 10 1 79 5 3720
2019 Provides services to public 33 31 16 4 2 12 2 74 7 970
2019 Does not provide services to public 37 32 14 3 2 11 1 79 5 3965

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 860
2024 Does not provide services to public 15 85 3655
2022 Provides services to public 11 89 845
2022 Does not provide services to public 10 90 3605
2020 Provides services to public 10 90 845
2020 Does not provide services to public 9 91 3705
2019 Provides services to public 14 86 970
2019 Does not provide services to public 11 89 3965

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 59 41 135
2024 Does not provide services to public 65 35 585
2022 Provides services to public 60 40 105
2022 Does not provide services to public 63 37 365
2020 Provides services to public 47 53 90
2020 Does not provide services to public 48 52 325

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 70 30 135
2024 Does not provide services to public 75 25 585
2022 Provides services to public 62 38 105
2022 Does not provide services to public 74 26 360
2020 Provides services to public 74 26 90
2020 Does not provide services to public 81 19 325
2019 Provides services to public 82 18 135
2019 Does not provide services to public 88 12 465

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 34 8 9 4 0 1 79 13 95
2024 Does not provide services to public 46 35 6 6 5 1 1 83 11 445
2022 Provides services to public 33 44 13 7 3 0 0 77 10 65
2022 Does not provide services to public 45 40 6 6 3 1 0 85 10 265
2020 Provides services to public 48 29 10 8 1 3 0 80 10 65
2020 Does not provide services to public 52 33 8 6 2 0 0 84 8 265
2019 Provides services to public 59 30 1 7 4 0 0 88 10 110
2019 Does not provide services to public 51 34 7 6 2 0 0 85 8 410

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 38 8 7 4 3 2 80 11 860
2024 Does not provide services to public 41 36 8 6 4 2 3 81 11 3660
2022 Provides services to public 36 39 9 5 3 4 3 81 9 845
2022 Does not provide services to public 46 35 8 5 2 3 3 85 7 3605
2020 Provides services to public 41 39 7 4 2 4 3 85 7 845
2020 Does not provide services to public 50 32 7 4 1 3 3 87 5 3720
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 51 29 7 6 5 1 0 81 12 860
2024 Does not provide services to public 57 29 5 4 4 1 0 87 8 3660
2022 Provides services to public 50 34 6 5 4 1 0 85 9 845
2022 Does not provide services to public 57 29 7 4 3 1 0 87 6 3605
2020 Provides services to public 49 33 7 6 3 1 0 84 9 840
2020 Does not provide services to public 55 31 6 5 2 1 0 87 7 3700

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 3 6 12 8 40 6 26 70 13 860
2024 Does not provide services to public 3 5 11 8 41 6 27 73 12 3650
2022 Provides services to public 2 6 10 10 43 7 22 74 11 845
2022 Does not provide services to public 3 4 10 8 45 6 24 76 10 3600

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 44 16 11 6 2 0 67 17 860
2024 Does not provide services to public 25 43 14 9 5 3 0 70 15 3660
2022 Provides services to public 23 46 16 10 4 2 0 70 14 845
2022 Does not provide services to public 29 43 14 7 3 3 0 75 10 3605
2020 Provides services to public 39 44 10 5 2 1 0 84 7 845
2020 Does not provide services to public 46 41 9 3 1 1 0 87 4 3705
2019 Provides services to public 30 43 15 6 4 2 0 75 10 960
2019 Does not provide services to public 37 43 11 5 2 2 0 82 7 3950

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Provides services to public 7 25 36 23 8 860
2024 Does not provide services to public 8 25 37 22 9 3660
2022 Provides services to public 9 24 38 23 6 845
2022 Does not provide services to public 10 27 37 21 6 3605

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 30 10 5 4 2 0 81 9 860
2024 Does not provide services to public 54 27 9 4 3 2 0 84 7 3660
2022 Provides services to public 46 35 9 4 3 3 0 84 7 845
2022 Does not provide services to public 54 29 9 3 2 2 1 86 5 3605
2020 Provides services to public 49 31 10 4 3 3 0 83 7 840
2020 Does not provide services to public 55 28 10 3 2 2 0 85 5 3705

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 30 9 11 9 1 0 71 20 860
2024 Does not provide services to public 45 27 8 10 8 1 0 73 18 3665
2022 Provides services to public 40 31 9 11 8 1 0 72 19 845
2022 Does not provide services to public 46 29 9 9 6 1 0 76 15 3605
2020 Provides services to public 36 34 12 10 6 2 0 72 16 840
2020 Does not provide services to public 43 31 11 9 5 1 0 75 14 3710

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 41 15 14 10 1 0 60 24 860
2024 Does not provide services to public 24 39 14 13 8 1 0 64 22 3660
2022 Provides services to public 22 43 14 11 8 3 0 66 19 845
2022 Does not provide services to public 30 42 13 9 5 1 0 73 14 3605
2020 Provides services to public 31 38 16 9 4 2 0 70 14 845
2020 Does not provide services to public 38 36 14 8 3 1 0 75 11 3725
2019 Provides services to public 22 38 21 11 7 1 0 61 18 970
2019 Does not provide services to public 30 40 15 9 4 2 0 71 14 3965

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 43 15 17 8 2 1 59 25 255
2024 Does not provide services to public 13 53 14 14 4 1 0 67 18 1290
2022 Provides services to public 10 48 17 17 6 1 0 59 24 240
2022 Does not provide services to public 15 52 14 13 3 2 0 69 16 1195
2020 Provides services to public 16 54 11 15 3 1 1 70 18 255
2020 Does not provide services to public 23 50 12 10 2 1 1 74 13 1160
2019 Provides services to public 16 41 17 15 8 2 1 58 24 275
2019 Does not provide services to public 18 44 18 12 3 3 2 65 16 1150

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 31 20 10 12 0 2 27 73 860
2024 Does not provide services to public 32 31 17 8 9 0 2 33 67 3650
2022 Provides services to public 23 26 23 10 17 0 2 845
2022 Does not provide services to public 32 30 18 8 10 0 2 3590
2020 Provides services to public 24 31 20 15 9 0 1 840
2020 Does not provide services to public 33 32 19 9 6 0 1 3715
2019 Provides services to public 14 26 22 18 19 0 1 965
2019 Does not provide services to public 21 31 22 12 13 0 1 3970

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 30 29 13 14 0 1 14 86 860
2024 Does not provide services to public 16 29 26 15 13 0 1 16 84 3650
2022 Provides services to public 10 27 28 16 17 0 0 845
2022 Does not provide services to public 16 27 26 16 14 0 1 3590
2020 Provides services to public 15 25 28 17 14 0 0 840
2020 Does not provide services to public 17 28 27 18 11 0 0 3715
2019 Provides services to public 14 24 30 18 13 0 0 965
2019 Does not provide services to public 19 31 27 14 8 0 0 3970

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 35 19 11 7 0 2 27 73 860
2024 Does not provide services to public 23 32 21 13 9 0 1 24 76 3645
2022 Provides services to public 24 30 23 12 10 0 1 840
2022 Does not provide services to public 25 29 23 12 9 0 1 3590
2020 Provides services to public 27 30 21 14 7 0 1 845
2020 Does not provide services to public 25 31 22 13 7 0 1 3715
2019 Provides services to public 24 31 24 12 8 0 1 960
2019 Does not provide services to public 28 33 21 11 6 0 1 3955

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 16 23 24 16 20 0 1 16 84 860
2024 Does not provide services to public 19 23 23 16 17 0 2 19 81 3650
2022 Provides services to public 13 21 22 18 24 1 1 840
2022 Does not provide services to public 18 22 23 16 18 1 2 3600
2020 Provides services to public 18 23 22 19 17 0 0 845
2020 Does not provide services to public 22 27 22 16 11 1 1 3700
2019 Provides services to public 15 21 25 19 19 0 1 960
2019 Does not provide services to public 24 25 23 15 11 1 1 3945

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 29 14 7 4 0 5 44 56 860
2024 Does not provide services to public 44 26 13 6 5 0 6 47 53 3650
2022 Provides services to public 34 30 15 7 9 1 4 845
2022 Does not provide services to public 42 26 14 8 6 0 5 3595
2020 Provides services to public 40 27 16 11 5 0 2 845
2020 Does not provide services to public 39 28 15 9 5 0 3 3700
2019 Provides services to public 37 29 17 8 5 0 3 965
2019 Does not provide services to public 46 28 12 6 4 1 4 3950

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 31 23 11 15 0 1 19 81 860
2024 Does not provide services to public 24 26 23 12 14 0 1 24 76 3655
2022 Provides services to public 23 29 21 14 12 0 1 845
2022 Does not provide services to public 28 29 20 12 10 0 1 3595
2020 Provides services to public 22 29 25 14 10 0 0 845
2020 Does not provide services to public 24 29 23 14 9 0 0 3715
2019 Provides services to public 24 28 25 12 10 0 1 965
2019 Does not provide services to public 31 31 21 10 6 0 1 3960

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 32 22 12 11 1 1 22 78 860
2024 Does not provide services to public 25 33 21 10 10 1 1 26 74 3655
2022 Provides services to public 23 32 24 10 9 1 1 845
2022 Does not provide services to public 30 34 20 9 6 1 2 3595
2020 Provides services to public 26 35 24 9 5 1 1 845
2020 Does not provide services to public 32 36 20 7 3 1 1 3715
2019 Provides services to public 22 35 22 11 7 0 1 965
2019 Does not provide services to public 29 37 20 8 4 1 1 3960

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 29 22 13 13 1 1 21 79 855
2024 Does not provide services to public 21 31 23 13 11 1 1 21 79 3655
2022 Provides services to public 20 34 22 13 9 1 1 840
2022 Does not provide services to public 22 35 21 12 8 1 1 3595
2020 Provides services to public 23 33 24 11 8 1 0 835
2020 Does not provide services to public 26 37 23 9 4 0 1 3705
2019 Provides services to public 21 32 24 13 8 1 1 965
2019 Does not provide services to public 26 36 23 10 5 1 1 3955

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 31 20 9 11 1 1 28 72 855
2024 Does not provide services to public 26 33 19 11 10 0 1 27 73 3655
2022 Provides services to public 29 32 18 11 7 1 1 845
2022 Does not provide services to public 30 33 19 9 8 0 1 3595
2020 Provides services to public 29 35 18 11 6 0 1 840
2020 Does not provide services to public 33 35 18 9 4 0 1 3710
2019 Provides services to public 25 32 22 12 7 0 1 965
2019 Does not provide services to public 30 33 21 9 5 0 1 3950

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 28 14 7 10 1 1 40 60 855
2024 Does not provide services to public 43 29 13 6 7 0 1 43 57 3650
2022 Provides services to public 40 30 15 6 8 1 1 845
2022 Does not provide services to public 47 27 13 5 6 1 1 3595
2020 Provides services to public 43 30 15 8 4 0 0 835
2020 Does not provide services to public 50 27 12 7 4 0 1 3700
2019 Provides services to public 39 30 15 8 7 0 1 960
2019 Does not provide services to public 48 27 14 6 4 0 1 3950

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 27 16 5 7 0 1 45 55 860
2024 Does not provide services to public 47 27 13 6 5 0 1 48 52 3655
2022 Provides services to public 45 29 14 6 5 1 1 845
2022 Does not provide services to public 48 29 13 5 4 0 1 3595
2020 Provides services to public 30 31 22 12 5 0 0 840
2020 Does not provide services to public 30 32 22 11 5 0 0 3710

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 32 21 12 8 0 1 27 73 855
2024 Does not provide services to public 31 32 21 10 6 0 1 31 69 3645
2022 Provides services to public 25 31 22 11 8 1 1 845
2022 Does not provide services to public 30 33 19 9 6 0 1 3595
2020 Provides services to public 24 32 23 14 8 0 0 840
2020 Does not provide services to public 27 35 23 10 5 0 1 3715
2019 Provides services to public 26 30 23 13 6 1 1 965
2019 Does not provide services to public 35 34 18 8 4 0 1 3935

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 24 16 10 15 0 2 35 65 855
2024 Does not provide services to public 35 22 15 10 15 0 2 36 64 3655
2022 Provides services to public 44 27 14 7 6 1 2 840
2022 Does not provide services to public 50 25 13 5 5 1 2 3585
2020 Provides services to public 42 34 15 5 3 0 1 835
2020 Does not provide services to public 47 30 15 4 2 0 1 3700
2019 Provides services to public 46 28 13 6 5 0 1 965
2019 Does not provide services to public 56 24 11 5 3 0 1 3940

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 33 16 7 6 0 1 38 62 855
2024 Does not provide services to public 40 31 15 7 6 0 1 41 59 3650
2022 Provides services to public 38 36 15 6 4 0 1 840
2022 Does not provide services to public 48 32 12 4 3 0 1 3600
2020 Provides services to public 21 36 24 11 8 0 0 835
2020 Does not provide services to public 27 39 21 8 4 0 0 3705

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 69 11 6 2 2 1 8 76 24 855
2024 Does not provide services to public 69 10 4 2 3 1 11 78 22 3655

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 60 15 8 4 5 1 8 65 35 860
2024 Does not provide services to public 61 13 6 3 6 1 10 68 32 3655

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 72 11 5 2 4 1 5 76 24 855
2024 Does not provide services to public 73 9 4 3 3 1 6 79 21 3655
2022 Provides services to public 75 10 4 3 3 1 4 845
2022 Does not provide services to public 79 8 3 1 2 1 5 3600
2020 Provides services to public 79 9 4 1 3 1 3 835
2020 Does not provide services to public 83 8 3 2 1 1 3 3695
2019 Provides services to public 72 11 5 3 4 1 4 965
2019 Does not provide services to public 78 10 4 2 3 1 2 3955

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 59 24 8 3 3 1 2 60 40 855
2024 Does not provide services to public 63 22 7 2 2 0 3 65 35 3655
2022 Provides services to public 64 21 7 3 2 0 3 845
2022 Does not provide services to public 68 20 5 2 1 0 3 3595
2020 Provides services to public 66 21 7 2 2 0 1 835
2020 Does not provide services to public 69 20 6 2 1 0 2 3690
2019 Provides services to public 52 29 10 5 4 0 2 960
2019 Does not provide services to public 60 25 8 3 2 0 1 3945

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 59 19 10 4 6 1 2 61 39 855
2024 Does not provide services to public 63 17 8 4 5 0 3 65 35 3655
2022 Provides services to public 63 17 7 5 4 1 3 845
2022 Does not provide services to public 66 17 7 3 4 0 2 3595
2020 Provides services to public 62 21 7 5 4 1 1 835
2020 Does not provide services to public 68 17 7 3 3 0 1 3700
2019 Provides services to public 57 21 10 5 4 0 2 960
2019 Does not provide services to public 64 19 8 4 4 0 1 3945

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 63 12 4 1 2 0 18 77 23 855
2024 Does not provide services to public 61 12 5 2 1 0 20 76 24 3645
2022 Provides services to public 65 11 3 2 2 1 17 845
2022 Does not provide services to public 64 11 4 2 1 0 18 3590
2020 Provides services to public 62 13 4 2 1 0 18 840
2020 Does not provide services to public 64 12 5 1 1 0 17 3710
2019 Provides services to public 57 15 5 2 1 0 20 965
2019 Does not provide services to public 60 13 5 1 1 0 19 3930

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 64 20 8 2 1 0 4 67 33 850
2024 Does not provide services to public 71 15 5 1 1 0 6 76 24 3650
2022 Provides services to public 65 19 8 2 1 1 4 840
2022 Does not provide services to public 73 15 4 1 1 0 5 3590
2020 Provides services to public 59 26 9 3 1 0 1 845
2020 Does not provide services to public 75 15 5 1 0 0 3 3715
2019 Provides services to public 59 24 9 3 1 0 3 960
2019 Does not provide services to public 74 15 5 1 1 0 5 3945

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 19 8 5 8 1 3 60 40 855
2024 Does not provide services to public 51 21 11 5 8 1 3 53 47 3660
2022 Provides services to public 67 17 4 3 4 1 4 845
2022 Does not provide services to public 71 13 5 3 3 1 3 3600
2020 Provides services to public 66 20 6 3 2 0 2 845
2020 Does not provide services to public 71 15 6 3 2 1 2 3710
2019 Provides services to public 68 16 6 2 3 1 4 965
2019 Does not provide services to public 71 15 5 3 3 1 3 3955

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 31 13 4 4 1 2 46 54 855
2024 Does not provide services to public 46 29 13 5 3 1 3 48 52 3660
2022 Provides services to public 44 29 15 5 3 1 3 845
2022 Does not provide services to public 48 29 13 5 2 1 2 3600
2020 Provides services to public 40 32 17 6 2 0 1 845
2020 Does not provide services to public 44 31 16 6 2 0 1 3720
2019 Provides services to public 47 30 15 4 2 0 2 965
2019 Does not provide services to public 52 28 12 4 2 0 2 3950

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 7 32 37 16 8 0 0 39 25 860
2024 Does not provide services to public 7 30 40 15 7 0 0 38 22 3665
2022 Provides services to public 7 31 41 15 7 0 0 38 21 845
2022 Does not provide services to public 9 33 39 14 5 0 0 42 19 3605
2020 Provides services to public 12 31 37 15 5 0 0 43 20 845
2020 Does not provide services to public 12 35 37 12 3 0 0 47 16 3720
2019 Provides services to public 12 32 37 15 4 0 0 43 20 970
2019 Does not provide services to public 17 37 32 11 3 0 0 54 13 3970

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 22 40 19 7 0 0 26 35 860
2024 Does not provide services to public 12 23 39 19 7 0 0 26 35 3655
2022 Provides services to public 10 19 41 22 8 0 0 29 30 845
2022 Does not provide services to public 8 19 42 21 9 0 0 30 28 3605
2020 Provides services to public 12 20 39 22 7 0 0 29 32 840
2020 Does not provide services to public 8 20 39 23 9 0 0 32 28 3710
2019 Provides services to public 10 21 40 19 9 0 0 29 31 960
2019 Does not provide services to public 6 16 39 27 11 0 0 38 22 3955
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 34 48 860
2024 Does not provide services to public 26 58 3660
2022 Provides services to public 36 49 845
2022 Does not provide services to public 23 59 3605
2020 Provides services to public 38 43 845
2020 Does not provide services to public 29 51 3725

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 42 58 280
2024 Does not provide services to public 42 58 950
2022 Provides services to public 38 62 295
2022 Does not provide services to public 39 61 830
2020 Provides services to public 31 69 315
2020 Does not provide services to public 35 65 1105

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 17 12 5 6 4 14 52 48 860
2024 Does not provide services to public 41 16 11 6 5 3 18 52 48 3660
2022 Provides services to public 41 17 12 5 6 4 15 845
2022 Does not provide services to public 43 18 10 5 5 3 17 3605
2020 Provides services to public 41 21 13 8 6 1 9 845
2020 Does not provide services to public 46 19 12 6 5 1 11 3720
2019 Provides services to public 38 18 16 11 10 1 6 960
2019 Does not provide services to public 42 19 13 8 8 1 8 3940

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 14 11 21 38 5 3 25 63 280
2024 Does not provide services to public 8 17 17 21 30 2 5 27 55 950
2022 Provides services to public 5 16 15 24 37 2 2 22 63 295
2022 Does not provide services to public 8 20 14 17 33 1 6 31 54 830
2020 Provides services to public 5 19 13 22 33 1 6 26 59 315
2020 Does not provide services to public 10 19 17 22 26 1 5 31 51 1100

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 11 12 22 43 3 1 20 68 280
2024 Does not provide services to public 5 16 14 22 39 1 3 22 64 950
2022 Provides services to public 3 10 14 20 48 2 2 14 71 295
2022 Does not provide services to public 6 15 12 19 44 1 2 21 66 825
2020 Provides services to public 2 13 16 26 38 1 3 16 67 315
2020 Does not provide services to public 6 14 14 25 38 1 2 21 65 1105
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