2024 Public Service Employee Survey Results by Theme for Agriculture and Agri-Food Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

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Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 30 13 8 8 0 0 72 16 35
2024 Intelligence analysts 37 46 17 0 0 0 0 83 0 25
2024 Federal regulators 54 33 6 7 0 0 0 87 7 15
2024 Compliance, inspection and enforcement 45 41 8 0 6 0 0 86 6 15
2024 Communications or public affairs 41 38 14 6 2 0 0 79 7 100
2024 Security 24 51 11 15 0 0 0 75 15 20
2024 Science and technology 43 37 10 7 4 0 0 79 11 985
2024 Library services 30 52 7 6 5 0 0 82 11 20
2024 Administration and operations 32 40 14 6 7 0 0 73 13 365
2024 Human resources 31 39 20 4 6 0 0 71 9 185
2024 Financial management 32 40 15 9 5 0 0 72 14 170
2024 Procurement 11 47 19 21 2 0 0 58 23 45
2024 Real property 34 33 29 4 0 0 0 67 4 20
2024 Material management 42 35 9 0 14 0 0 77 14 10
2024 Information management 32 37 20 7 3 0 0 69 10 60
2024 Information technology 34 33 16 14 3 1 0 67 17 160
2024 Internal audit 12 55 22 0 11 0 0 66 11 15
2024 Evaluation 58 31 0 12 0 0 0 88 12 15
2024 Data sciences 27 47 15 4 8 0 0 74 12 50
2024 Policy 25 40 12 15 8 0 0 65 24 270
2024 Project management 29 31 12 11 16 0 0 60 27 105
2024 Other services to the public 39 38 11 7 4 0 0 77 12 75
2024 None of the above 31 34 16 9 8 2 0 67 17 155
2022 Client contact centre 35 43 12 5 5 0 0 78 10 45
2022 Federal regulators 73 13 7 6 0 0 0 86 6 15
2022 Compliance, inspection and enforcement 37 40 13 0 11 0 0 76 11 15
2022 Communications or public affairs 48 30 8 10 3 0 0 79 14 100
2022 Access to information and privacy 24 70 0 5 0 0 0 95 5 10
2022 Security 52 35 7 7 0 0 0 87 7 30
2022 Science and technology 41 38 10 7 4 0 0 79 10 960
2022 Library services 42 42 6 5 4 0 0 85 9 20
2022 Administration and operations 39 43 11 5 3 0 0 82 8 345
2022 Human resources 43 42 9 4 3 0 0 85 7 195
2022 Financial management 33 40 21 4 1 0 0 73 6 170
2022 Procurement 42 39 12 2 4 0 0 82 7 45
2022 Real property 30 42 14 7 8 0 0 72 14 35
2022 Information management 38 37 14 8 2 0 0 76 10 55
2022 Information technology 44 40 9 3 5 0 0 83 8 180
2022 Internal audit 34 59 0 0 7 0 0 93 7 15
2022 Evaluation 34 57 0 5 4 0 0 91 9 15
2022 Data sciences 34 45 12 7 1 0 0 79 9 60
2022 Policy 32 48 9 8 3 0 0 80 12 255
2022 Project management 40 34 7 10 9 0 0 74 19 125
2022 Other services to the public 41 43 8 4 5 0 0 83 9 60
2022 None of the above 32 38 18 7 5 0 0 70 12 150
2020 Client contact centre 66 16 14 4 0 0 0 82 4 25
2020 Federal regulators 38 42 6 13 0 0 0 80 13 15
2020 Compliance, inspection and enforcement 35 42 7 8 8 0 0 77 16 15
2020 Communications or public affairs 39 39 17 4 2 0 0 77 6 110
2020 Access to information and privacy 42 51 8 0 0 0 0 92 0 10
2020 Security 30 56 0 4 10 0 0 86 14 25
2020 Science and technology 39 42 10 6 2 0 0 82 9 1180
2020 Library services 32 35 20 12 0 0 0 67 12 25
2020 Administration and operations 41 38 11 7 3 0 0 79 10 390
2020 Human resources 48 36 9 3 4 0 0 84 7 180
2020 Financial management 36 41 15 6 2 0 0 77 8 200
2020 Procurement 37 45 12 6 0 0 0 82 6 35
2020 Real property 58 24 3 15 0 0 0 83 15 30
2020 Material management 42 32 15 0 12 0 0 73 12 15
2020 Information management 43 43 3 7 5 0 0 85 12 55
2020 Information technology 45 40 7 5 4 0 0 84 8 175
2020 Internal audit 23 42 28 7 0 0 0 65 7 15
2020 Evaluation 22 49 6 23 0 0 0 71 23 20
2020 Data sciences 44 34 12 10 0 0 0 79 10 50
2020 Policy 40 42 9 6 1 0 0 83 8 290
2020 Project management 38 46 6 9 2 0 0 84 10 120
2020 Other services to the public 36 41 15 5 3 0 0 77 8 60
2020 None of the above 33 45 11 9 2 0 0 78 11 195
2019 Client contact centre 45 34 16 0 4 0 0 79 4 35
2019 Federal regulators 52 31 5 5 7 0 0 83 12 15
2019 Compliance, inspection and enforcement 37 10 20 26 6 0 0 47 33 20
2019 Communications or public affairs 39 49 3 8 1 0 0 88 9 125
2019 Access to information and privacy 52 48 0 0 0 0 0 100 0 15
2019 Security 45 35 12 3 5 0 0 80 8 30
2019 Science and technology 41 40 10 6 3 0 0 81 9 1505
2019 Library services 26 44 22 3 6 0 0 69 9 30
2019 Administration and operations 36 40 12 8 4 0 0 76 12 410
2019 Human resources 42 38 9 9 3 0 0 80 11 180
2019 Financial management 31 46 14 5 4 0 0 77 9 210
2019 Procurement 42 34 20 2 2 0 0 75 5 45
2019 Real property 34 53 13 1 0 0 0 86 1 45
2019 Material management 28 44 14 4 10 0 0 71 14 25
2019 Information management 29 40 14 4 14 0 0 69 17 65
2019 Information technology 40 41 8 8 2 1 0 82 10 175
2019 Internal audit 29 30 20 10 10 0 0 59 20 10
2019 Evaluation 38 23 16 8 15 0 0 61 23 25
2019 Data sciences 44 34 11 9 2 0 0 78 11 70
2019 Policy 33 47 9 7 4 0 0 80 11 295
2019 Project management 39 37 11 5 8 0 0 76 13 115
2019 Other services to the public 52 34 8 4 1 0 0 86 6 80
2019 None of the above 40 37 10 8 5 0 0 77 13 245

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 38 14 9 5 0 0 71 15 35
2024 Intelligence analysts 47 20 17 8 8 0 0 67 16 25
2024 Federal regulators 45 35 12 8 0 0 0 80 8 15
2024 Compliance, inspection and enforcement 67 27 0 0 6 0 0 94 6 15
2024 Communications or public affairs 56 29 7 6 2 0 0 85 8 100
2024 Security 38 32 12 14 5 0 0 69 19 20
2024 Science and technology 35 34 12 11 8 0 0 69 19 985
2024 Library services 39 31 12 11 7 0 0 70 18 20
2024 Administration and operations 38 33 12 7 10 0 0 70 18 365
2024 Human resources 39 36 7 8 9 0 0 75 18 185
2024 Financial management 40 40 7 5 8 0 0 81 13 170
2024 Procurement 18 44 16 17 5 0 0 62 23 45
2024 Real property 33 37 21 0 8 0 0 70 8 20
2024 Material management 64 22 0 0 14 0 0 86 14 10
2024 Information management 43 30 11 6 10 0 0 73 16 60
2024 Information technology 41 34 16 6 4 0 0 74 10 160
2024 Internal audit 49 33 0 12 6 0 0 82 18 15
2024 Evaluation 57 20 0 23 0 0 0 77 23 15
2024 Data sciences 38 35 14 7 5 0 0 73 13 50
2024 Policy 27 38 10 13 11 1 0 66 25 270
2024 Project management 23 41 14 9 13 0 0 64 22 105
2024 Other services to the public 38 39 14 6 3 0 0 77 9 75
2024 None of the above 28 32 15 16 9 1 0 60 25 155
2022 Client contact centre 44 27 15 10 4 0 0 71 14 45
2022 Federal regulators 68 20 0 12 0 0 0 88 12 15
2022 Compliance, inspection and enforcement 39 39 11 11 0 0 0 78 11 15
2022 Communications or public affairs 56 26 9 6 4 0 0 82 10 100
2022 Access to information and privacy 17 23 55 0 6 0 0 40 6 10
2022 Security 66 13 10 4 7 0 0 79 11 25
2022 Science and technology 31 37 13 12 7 0 0 67 19 960
2022 Library services 26 49 16 3 6 0 0 75 9 20
2022 Administration and operations 38 37 12 9 4 0 0 75 13 345
2022 Human resources 44 35 8 7 5 0 0 79 13 195
2022 Financial management 36 43 11 7 3 0 0 79 10 170
2022 Procurement 41 31 14 2 12 0 0 72 14 45
2022 Real property 39 26 16 12 7 0 0 65 19 35
2022 Information management 42 32 15 11 0 0 0 74 11 55
2022 Information technology 44 38 7 6 5 0 0 82 11 180
2022 Internal audit 57 30 6 0 7 0 0 87 7 15
2022 Evaluation 59 33 0 8 0 0 0 92 8 15
2022 Data sciences 41 31 8 16 4 0 0 72 21 60
2022 Policy 38 41 8 10 4 0 0 78 14 255
2022 Project management 40 37 8 7 8 0 0 77 15 125
2022 Other services to the public 54 22 12 6 6 0 0 76 12 60
2022 None of the above 20 47 16 12 5 0 0 67 17 150
2020 Client contact centre 60 25 12 4 0 0 0 85 4 25
2020 Federal regulators 52 36 12 0 0 0 0 88 0 15
2020 Compliance, inspection and enforcement 50 35 0 15 0 0 0 85 15 15
2020 Communications or public affairs 40 41 7 7 4 0 1 82 11 110
2020 Access to information and privacy 51 21 28 0 0 0 0 72 0 10
2020 Security 41 40 0 9 10 0 0 81 19 25
2020 Science and technology 29 39 15 11 6 0 0 68 17 1180
2020 Library services 32 32 25 7 4 0 0 64 11 25
2020 Administration and operations 40 35 12 9 4 0 0 75 13 390
2020 Human resources 48 32 8 6 5 0 0 80 11 180
2020 Financial management 40 41 9 7 2 1 0 81 9 200
2020 Procurement 27 42 28 2 0 0 0 70 2 35
2020 Real property 37 21 24 8 10 0 0 58 17 30
2020 Material management 23 38 19 8 13 0 0 60 20 15
2020 Information management 46 44 2 4 5 0 0 90 8 55
2020 Information technology 43 35 9 6 7 0 0 78 13 175
2020 Internal audit 37 27 21 14 0 0 0 65 14 15
2020 Evaluation 28 50 10 12 0 0 0 78 12 20
2020 Data sciences 49 32 7 5 7 0 0 81 12 50
2020 Policy 42 43 7 6 3 0 0 85 9 290
2020 Project management 31 47 8 8 5 0 0 79 13 115
2020 Other services to the public 26 48 11 6 9 0 0 74 15 60
2020 None of the above 29 38 14 14 5 0 0 67 19 195
2019 Client contact centre 38 34 10 12 7 0 0 72 19 35
2019 Federal regulators 43 32 5 8 12 0 0 75 20 15
2019 Compliance, inspection and enforcement 36 27 16 15 6 0 0 63 21 20
2019 Communications or public affairs 39 44 6 8 3 0 0 83 11 125
2019 Access to information and privacy 58 29 14 0 0 0 0 86 0 15
2019 Security 37 31 24 8 0 0 0 68 8 30
2019 Science and technology 33 37 12 11 6 0 0 70 18 1500
2019 Library services 34 34 7 9 16 0 0 68 25 30
2019 Administration and operations 34 37 11 12 5 0 0 71 17 405
2019 Human resources 43 28 14 10 5 0 0 71 16 180
2019 Financial management 31 40 15 9 5 0 0 71 14 210
2019 Procurement 31 46 7 10 6 0 0 77 16 45
2019 Real property 37 45 11 6 1 0 0 82 7 45
2019 Material management 21 29 20 17 14 0 0 50 30 25
2019 Information management 35 32 11 13 9 0 0 67 22 65
2019 Information technology 43 37 8 7 4 0 0 80 12 175
2019 Internal audit 20 39 10 10 20 0 0 59 31 10
2019 Evaluation 26 32 19 8 15 0 0 58 23 25
2019 Data sciences 44 35 12 7 2 0 0 79 9 70
2019 Policy 40 35 10 12 3 0 0 75 15 295
2019 Project management 31 41 9 13 6 0 0 72 19 115
2019 Other services to the public 38 43 5 8 7 0 0 81 14 80
2019 None of the above 38 33 10 9 9 0 0 72 18 245

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 30 15 3 5 0 0 77 8 35
2024 Intelligence analysts 62 30 8 0 0 0 0 92 0 25
2024 Federal regulators 75 13 12 0 0 0 0 88 0 15
2024 Compliance, inspection and enforcement 54 46 0 0 0 0 0 100 0 15
2024 Communications or public affairs 52 35 8 3 1 0 0 87 4 100
2024 Security 46 44 0 0 10 0 0 90 10 20
2024 Science and technology 58 32 7 3 1 0 0 90 4 985
2024 Library services 51 29 4 11 4 0 0 81 15 20
2024 Administration and operations 50 33 10 4 3 0 0 83 8 360
2024 Human resources 43 42 9 3 2 0 0 86 6 180
2024 Financial management 50 36 10 2 2 0 0 86 4 170
2024 Procurement 43 23 17 17 0 0 0 66 17 45
2024 Real property 36 44 20 0 0 0 0 80 0 20
2024 Material management 74 26 0 0 0 0 0 100 0 10
2024 Information management 57 29 10 2 1 0 0 87 3 60
2024 Information technology 47 33 13 6 0 1 0 80 7 160
2024 Internal audit 32 35 28 0 6 0 0 66 6 15
2024 Evaluation 63 32 0 5 0 0 0 95 5 15
2024 Data sciences 49 30 15 4 2 0 0 79 6 50
2024 Policy 41 35 11 10 3 0 0 76 13 270
2024 Project management 42 31 11 13 3 0 0 72 16 105
2024 Other services to the public 61 27 9 4 0 0 0 87 4 75
2024 None of the above 53 21 16 4 4 1 0 75 8 155
2022 Client contact centre 42 32 21 0 5 0 0 74 5 40
2022 Federal regulators 80 20 0 0 0 0 0 100 0 15
2022 Compliance, inspection and enforcement 64 20 5 11 0 0 0 83 11 15
2022 Communications or public affairs 55 33 7 6 0 0 0 87 6 100
2022 Access to information and privacy 24 27 50 0 0 0 0 50 0 10
2022 Security 63 28 5 0 4 0 0 91 4 30
2022 Science and technology 56 32 7 3 2 0 0 89 4 960
2022 Library services 33 48 15 0 4 0 0 82 4 20
2022 Administration and operations 53 32 12 2 1 0 0 84 4 345
2022 Human resources 59 33 3 4 2 0 0 92 5 195
2022 Financial management 50 38 8 4 1 0 0 87 5 170
2022 Procurement 63 22 7 5 2 0 0 86 7 45
2022 Real property 53 33 12 3 0 0 0 85 3 35
2022 Information management 45 39 11 5 0 0 0 84 5 55
2022 Information technology 57 32 7 2 2 0 0 89 4 180
2022 Internal audit 57 30 6 0 7 0 0 87 7 15
2022 Evaluation 36 64 0 0 0 0 0 100 0 15
2022 Data sciences 61 32 7 0 0 0 0 93 0 60
2022 Policy 46 39 10 4 1 0 0 86 4 255
2022 Project management 51 34 6 7 3 0 0 85 9 125
2022 Other services to the public 53 35 4 6 1 0 0 88 8 60
2022 None of the above 47 34 15 1 3 0 0 81 4 150
2020 Client contact centre 75 21 0 4 0 0 0 96 4 25
2020 Federal regulators 51 36 13 0 0 0 0 87 0 15
2020 Compliance, inspection and enforcement 77 15 0 8 0 0 0 92 8 15
2020 Communications or public affairs 51 36 7 4 1 0 1 88 5 110
2020 Security 58 28 4 5 5 0 0 86 10 25
2020 Science and technology 57 31 8 3 1 0 0 88 4 1175
2020 Library services 49 33 18 0 0 0 0 82 0 25
2020 Administration and operations 51 35 10 3 2 0 0 86 5 390
2020 Human resources 62 26 7 3 2 0 0 88 5 180
2020 Financial management 56 34 7 2 1 0 0 90 3 200
2020 Procurement 57 28 14 0 0 0 0 86 0 35
2020 Real property 71 26 3 0 0 0 0 97 0 30
2020 Material management 57 23 8 0 13 0 0 80 13 15
2020 Information management 54 38 3 2 3 0 0 92 5 55
2020 Information technology 55 32 7 3 3 0 0 87 6 175
2020 Internal audit 45 41 8 7 0 0 0 85 7 15
2020 Evaluation 39 49 0 12 0 0 0 88 12 20
2020 Data sciences 50 30 14 6 0 0 0 80 6 50
2020 Policy 53 35 8 3 1 0 0 88 4 285
2020 Project management 61 32 3 3 1 0 0 93 4 115
2020 Other services to the public 54 30 11 5 0 0 0 84 5 60
2020 None of the above 53 28 12 7 0 0 0 81 7 195
2019 Client contact centre 55 29 5 7 4 0 0 84 11 35
2019 Federal regulators 70 18 5 0 7 0 0 88 7 15
2019 Compliance, inspection and enforcement 49 33 12 0 7 0 0 82 7 15
2019 Communications or public affairs 51 36 9 4 0 0 0 87 4 125
2019 Access to information and privacy 64 29 7 0 0 0 0 93 0 15
2019 Security 64 21 6 5 3 0 0 85 8 30
2019 Science and technology 56 33 7 2 1 0 0 89 4 1495
2019 Library services 50 38 7 0 6 0 0 87 6 30
2019 Administration and operations 49 34 11 4 2 0 0 83 5 405
2019 Human resources 52 33 11 3 2 0 0 84 4 180
2019 Financial management 46 39 9 4 2 0 0 85 6 210
2019 Procurement 60 24 14 2 0 0 0 84 2 45
2019 Real property 69 22 9 0 0 0 0 91 0 45
2019 Material management 33 45 12 3 6 0 0 79 10 25
2019 Information management 45 26 15 8 6 0 0 71 14 65
2019 Information technology 53 33 9 4 1 0 0 86 5 175
2019 Evaluation 34 35 11 4 15 0 0 70 19 25
2019 Data sciences 59 28 6 8 0 0 0 87 8 70
2019 Policy 48 34 11 4 2 0 0 82 7 290
2019 Project management 51 32 11 5 1 0 0 84 6 110
2019 Other services to the public 53 38 7 1 1 0 0 91 2 80
2019 None of the above 53 30 10 5 3 0 1 83 7 240

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 30 18 0 5 0 0 77 5 35
2024 Intelligence analysts 48 36 16 0 0 0 0 84 0 25
2024 Federal regulators 53 35 12 0 0 0 0 88 0 15
2024 Compliance, inspection and enforcement 66 20 8 6 0 0 0 86 6 15
2024 Communications or public affairs 51 33 10 4 2 0 0 84 6 100
2024 Security 35 41 10 14 0 0 0 76 14 20
2024 Science and technology 46 37 10 5 2 0 0 84 7 980
2024 Library services 50 28 7 0 16 0 0 78 16 15
2024 Administration and operations 41 38 10 7 4 0 0 79 11 365
2024 Human resources 41 39 10 7 2 0 0 80 10 185
2024 Financial management 40 47 5 7 1 0 0 87 8 170
2024 Procurement 25 52 7 16 0 0 0 77 16 45
2024 Real property 29 58 11 3 0 0 0 86 3 20
2024 Material management 57 29 0 14 0 0 0 86 14 10
2024 Information management 41 43 13 2 0 0 0 85 2 60
2024 Information technology 37 34 18 9 2 1 0 71 11 160
2024 Internal audit 44 28 22 0 6 0 0 72 6 15
2024 Evaluation 52 31 11 6 0 0 0 83 6 15
2024 Data sciences 39 37 9 13 2 0 0 76 14 50
2024 Policy 33 38 13 11 5 1 0 72 15 270
2024 Project management 30 35 12 11 12 0 0 65 23 105
2024 Other services to the public 45 39 9 7 0 0 0 84 7 75
2024 None of the above 46 27 11 6 8 2 0 74 14 155
2022 Client contact centre 51 30 13 2 5 0 0 80 7 45
2022 Federal regulators 64 30 0 6 0 0 0 94 6 15
2022 Compliance, inspection and enforcement 39 44 12 0 4 0 0 83 4 15
2022 Communications or public affairs 52 32 9 6 2 0 0 84 7 100
2022 Access to information and privacy 22 22 55 0 0 0 0 45 0 10
2022 Security 69 17 7 7 0 0 0 86 7 30
2022 Science and technology 45 38 8 6 2 0 0 83 8 960
2022 Library services 31 43 17 5 4 0 0 74 9 20
2022 Administration and operations 46 40 9 3 2 0 0 86 6 345
2022 Human resources 45 43 4 4 3 0 0 88 7 195
2022 Financial management 37 47 10 4 2 0 0 84 6 170
2022 Procurement 52 24 15 5 4 0 0 76 9 45
2022 Real property 47 33 9 10 0 0 0 81 10 35
2022 Information management 45 45 4 6 0 0 0 89 6 55
2022 Information technology 55 35 5 2 4 0 0 89 6 180
2022 Internal audit 43 50 0 0 7 0 0 93 7 15
2022 Evaluation 35 52 9 0 4 0 0 87 4 15
2022 Data sciences 42 41 8 9 0 0 0 83 9 60
2022 Policy 38 43 10 5 3 0 0 81 9 255
2022 Project management 46 36 6 6 6 0 0 82 12 125
2022 Other services to the public 49 33 10 8 0 0 0 82 8 60
2022 None of the above 43 36 12 5 4 0 0 79 9 150
2020 Client contact centre 66 22 8 4 0 0 0 88 4 25
2020 Federal regulators 60 27 7 6 0 0 0 87 6 15
2020 Compliance, inspection and enforcement 56 25 9 0 10 0 0 81 10 10
2020 Communications or public affairs 42 40 13 3 2 0 0 82 5 110
2020 Access to information and privacy 40 60 0 0 0 0 0 100 0 10
2020 Security 49 42 5 5 0 0 0 90 5 25
2020 Science and technology 48 37 9 5 1 0 0 85 6 1180
2020 Library services 40 31 29 0 0 0 0 71 0 25
2020 Administration and operations 45 40 9 3 2 0 0 86 5 390
2020 Human resources 47 40 9 2 2 0 0 87 4 180
2020 Financial management 42 44 9 3 2 0 0 86 5 200
2020 Procurement 47 43 10 0 0 0 0 90 0 35
2020 Real property 49 31 15 5 0 0 0 80 5 30
2020 Material management 50 31 7 0 12 0 0 81 12 15
2020 Information management 65 25 2 3 5 0 0 90 8 55
2020 Information technology 54 34 7 3 2 0 0 88 6 175
2020 Internal audit 36 50 14 0 0 0 0 86 0 15
2020 Evaluation 27 55 6 12 0 0 0 82 12 20
2020 Data sciences 46 36 10 3 5 0 0 82 8 50
2020 Policy 44 41 8 4 3 0 0 85 7 290
2020 Project management 47 37 9 6 1 0 0 84 7 120
2020 Other services to the public 42 37 12 6 2 0 0 79 8 60
2020 None of the above 44 41 7 7 2 0 0 84 9 195
2019 Client contact centre 43 39 12 2 4 0 0 82 7 35
2019 Federal regulators 53 35 5 0 7 0 0 88 7 15
2019 Compliance, inspection and enforcement 47 21 26 0 6 0 0 68 6 20
2019 Communications or public affairs 49 40 7 4 0 0 0 90 4 125
2019 Access to information and privacy 71 21 7 0 0 0 0 93 0 10
2019 Security 59 26 3 6 5 0 0 86 11 30
2019 Science and technology 49 37 8 4 2 0 0 86 6 1505
2019 Library services 44 34 16 0 6 0 0 77 6 30
2019 Administration and operations 40 42 9 6 2 0 0 83 8 405
2019 Human resources 46 35 10 6 3 0 0 81 9 180
2019 Financial management 37 41 15 5 2 0 0 78 7 210
2019 Procurement 54 32 8 5 2 0 0 86 7 45
2019 Real property 57 34 6 3 0 0 0 90 3 45
2019 Material management 24 59 3 0 10 3 0 86 11 25
2019 Information management 42 32 9 6 10 1 0 75 16 65
2019 Information technology 46 36 9 7 3 0 0 82 9 175
2019 Internal audit 20 39 20 10 10 0 0 59 20 10
2019 Evaluation 26 47 8 8 12 0 0 73 19 25
2019 Data sciences 55 33 5 2 4 0 0 88 6 70
2019 Policy 42 39 9 6 3 0 0 81 10 295
2019 Project management 38 46 10 4 2 0 0 83 7 115
2019 Other services to the public 45 41 11 3 0 0 0 86 3 80
2019 None of the above 45 34 10 7 4 0 0 79 11 245

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 29 12 2 5 0 3 79 8 35
2024 Intelligence analysts 37 41 13 0 4 4 0 82 4 25
2024 Federal regulators 55 20 18 8 0 0 0 74 8 15
2024 Compliance, inspection and enforcement 68 26 0 6 0 0 0 94 6 15
2024 Communications or public affairs 64 23 8 5 0 0 0 87 5 100
2024 Security 46 39 0 14 0 0 0 86 14 20
2024 Science and technology 30 37 15 11 7 1 0 68 18 985
2024 Library services 39 33 24 0 4 0 0 72 4 20
2024 Administration and operations 48 26 11 8 6 1 0 75 14 365
2024 Human resources 46 34 10 6 6 0 0 79 11 185
2024 Financial management 44 37 11 6 2 0 0 80 9 170
2024 Procurement 33 39 16 6 7 0 0 72 13 45
2024 Real property 44 14 24 18 0 0 0 58 18 20
2024 Material management 35 34 9 0 22 0 0 69 22 10
2024 Information management 40 34 19 4 1 1 0 75 6 60
2024 Information technology 45 27 16 9 3 0 0 72 12 160
2024 Internal audit 32 43 7 12 6 0 0 75 18 15
2024 Evaluation 66 11 16 6 0 0 0 77 6 15
2024 Data sciences 51 24 11 9 5 0 0 75 14 50
2024 Policy 38 32 15 7 7 1 0 71 14 270
2024 Project management 34 26 15 16 7 1 0 61 24 105
2024 Other services to the public 54 29 9 3 3 2 0 85 6 75
2024 None of the above 36 36 10 9 9 1 0 72 18 155
2022 Client contact centre 55 20 8 5 3 8 0 82 9 45
2022 Federal regulators 67 20 13 0 0 0 0 87 0 15
2022 Compliance, inspection and enforcement 51 32 18 0 0 0 0 82 0 15
2022 Communications or public affairs 52 32 4 6 2 1 3 87 9 100
2022 Access to information and privacy 55 5 0 35 0 0 6 63 37 10
2022 Security 67 22 8 0 4 0 0 89 4 30
2022 Science and technology 34 37 15 9 6 0 0 71 15 960
2022 Library services 39 49 6 6 0 0 0 87 6 20
2022 Administration and operations 53 32 9 5 2 0 0 85 7 345
2022 Human resources 52 32 7 6 3 1 0 85 9 195
2022 Financial management 45 38 11 2 4 0 0 83 7 170
2022 Procurement 56 16 14 12 2 0 0 71 14 45
2022 Real property 39 29 21 10 0 0 0 69 10 35
2022 Information management 54 36 7 1 1 0 0 90 3 55
2022 Information technology 47 33 12 4 3 2 0 81 7 180
2022 Internal audit 64 29 0 0 8 0 0 92 8 15
2022 Evaluation 68 24 4 4 0 0 0 92 4 15
2022 Data sciences 42 35 10 10 3 0 0 77 12 60
2022 Policy 52 32 6 6 3 0 0 85 9 255
2022 Project management 43 34 11 6 5 1 0 78 11 125
2022 Other services to the public 53 31 8 7 0 1 0 84 7 60
2022 None of the above 41 36 9 6 7 0 0 77 14 150
2020 Client contact centre 62 29 9 0 0 0 0 91 0 25
2020 Federal regulators 73 21 0 6 0 0 0 94 6 15
2020 Compliance, inspection and enforcement 42 35 7 8 8 0 0 77 16 15
2020 Communications or public affairs 54 31 7 5 1 3 0 87 6 110
2020 Security 61 25 4 0 10 0 0 86 10 25
2020 Science and technology 34 37 18 8 3 0 0 70 12 1175
2020 Library services 44 31 21 0 0 4 0 78 0 25
2020 Administration and operations 55 30 10 2 2 0 0 86 4 390
2020 Human resources 59 28 6 4 3 0 0 87 7 180
2020 Financial management 44 41 10 2 2 0 0 86 4 200
2020 Procurement 52 35 8 0 0 4 0 91 0 35
2020 Real property 37 27 19 12 5 0 0 64 17 30
2020 Material management 38 40 0 14 9 0 0 78 22 15
2020 Information management 61 24 7 7 2 0 0 85 8 55
2020 Information technology 58 24 10 4 4 0 0 82 8 175
2020 Internal audit 57 36 0 7 0 0 0 93 7 15
2020 Evaluation 50 17 22 12 0 0 0 66 12 20
2020 Data sciences 59 28 11 2 0 0 0 87 2 50
2020 Policy 52 33 11 3 2 0 0 85 4 290
2020 Project management 44 33 17 4 2 1 0 78 6 120
2020 Other services to the public 45 32 14 5 5 0 0 77 9 60
2020 None of the above 42 29 16 7 5 0 0 72 13 195
2019 Client contact centre 43 31 17 5 3 2 0 75 8 35
2019 Federal regulators 62 19 5 8 7 0 0 80 14 15
2019 Compliance, inspection and enforcement 47 22 10 10 11 0 0 69 21 20
2019 Communications or public affairs 58 29 10 1 1 0 0 88 2 125
2019 Access to information and privacy 92 0 0 0 0 8 0 100 0 15
2019 Security 65 19 9 3 3 0 0 84 6 30
2019 Science and technology 40 33 14 8 5 1 0 73 12 1500
2019 Library services 42 40 12 3 3 0 0 82 6 30
2019 Administration and operations 45 36 10 6 3 0 0 81 9 410
2019 Human resources 46 31 11 6 4 1 0 78 11 180
2019 Financial management 37 42 11 6 4 0 0 78 10 210
2019 Procurement 55 29 8 4 5 0 0 84 9 45
2019 Real property 37 34 17 11 0 1 0 72 11 45
2019 Material management 28 42 13 13 4 0 0 70 17 25
2019 Information management 49 25 12 9 5 0 0 74 14 65
2019 Information technology 53 31 10 4 2 0 0 83 7 175
2019 Internal audit 29 50 0 10 10 0 0 80 20 10
2019 Evaluation 23 34 20 11 12 0 0 57 23 25
2019 Data sciences 50 35 10 3 2 0 0 85 5 70
2019 Policy 51 34 9 3 3 0 0 85 5 290
2019 Project management 49 29 13 2 7 0 0 78 9 115
2019 Other services to the public 51 35 6 3 5 1 0 86 8 80
2019 None of the above 42 31 13 5 7 0 1 74 13 240

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 33 16 2 5 0 0 76 8 35
2024 Intelligence analysts 29 45 9 13 4 0 0 74 17 20
2024 Federal regulators 60 26 14 0 0 0 0 86 0 15
2024 Compliance, inspection and enforcement 68 26 0 0 6 0 0 94 6 15
2024 Communications or public affairs 57 32 9 2 1 0 0 89 3 100
2024 Security 33 46 16 5 0 0 0 79 5 20
2024 Science and technology 27 38 14 12 8 0 0 65 20 980
2024 Library services 24 47 16 9 4 0 0 70 13 20
2024 Administration and operations 44 32 10 5 7 1 1 77 12 365
2024 Human resources 43 32 12 9 4 0 0 75 13 185
2024 Financial management 40 43 8 6 3 0 0 83 9 170
2024 Procurement 33 26 29 5 7 0 0 59 12 45
2024 Real property 40 26 11 22 0 0 0 67 22 20
2024 Material management 53 15 9 0 22 0 0 69 22 10
2024 Information management 39 32 25 3 2 0 0 70 5 60
2024 Information technology 41 28 17 9 4 0 0 70 13 160
2024 Internal audit 31 34 17 12 6 0 0 65 18 15
2024 Evaluation 66 11 16 6 0 0 0 77 6 15
2024 Data sciences 38 32 14 11 4 0 0 71 15 50
2024 Policy 33 36 14 8 8 1 0 69 16 270
2024 Project management 32 31 15 11 11 0 0 63 21 105
2024 Other services to the public 50 40 3 7 0 0 0 90 7 75
2024 None of the above 33 38 13 8 7 0 0 72 15 155
2022 Client contact centre 52 24 7 3 7 8 0 82 11 45
2022 Federal regulators 63 23 8 6 0 0 0 86 6 15
2022 Compliance, inspection and enforcement 50 38 12 0 0 0 0 88 0 15
2022 Communications or public affairs 49 37 5 7 2 0 0 86 9 100
2022 Access to information and privacy 35 24 0 35 0 0 6 63 37 10
2022 Security 63 25 8 0 4 0 0 89 4 30
2022 Science and technology 30 40 14 10 5 0 0 71 15 960
2022 Library services 39 52 6 4 0 0 0 91 4 20
2022 Administration and operations 48 35 9 6 2 0 0 84 8 345
2022 Human resources 49 33 10 6 2 0 0 83 8 195
2022 Financial management 40 43 10 3 3 0 0 83 7 170
2022 Procurement 53 20 9 11 7 0 0 73 17 40
2022 Real property 36 38 10 13 2 0 0 75 15 35
2022 Information management 48 42 5 3 1 0 0 90 4 55
2022 Information technology 51 31 9 6 3 1 0 82 9 180
2022 Internal audit 50 36 7 0 7 0 0 86 7 15
2022 Evaluation 68 28 0 0 4 0 0 96 4 15
2022 Data sciences 40 35 12 10 3 0 0 75 12 60
2022 Policy 46 38 6 8 3 0 0 84 11 255
2022 Project management 45 31 16 4 4 1 0 76 8 125
2022 Other services to the public 46 39 7 6 2 0 0 85 7 60
2022 None of the above 34 39 11 9 7 0 0 73 16 150
2020 Client contact centre 67 24 9 0 0 0 0 91 0 25
2020 Federal regulators 61 33 0 6 0 0 0 94 6 15
2020 Compliance, inspection and enforcement 42 35 0 15 8 0 0 77 23 15
2020 Communications or public affairs 57 31 7 5 0 0 0 88 5 110
2020 Access to information and privacy 65 26 9 0 0 0 0 91 0 10
2020 Security 61 24 5 5 5 0 0 85 10 25
2020 Science and technology 30 39 19 8 3 0 0 70 11 1170
2020 Library services 40 43 17 0 0 0 0 83 0 25
2020 Administration and operations 55 29 12 2 2 0 0 85 4 385
2020 Human resources 55 31 8 4 2 0 0 85 6 175
2020 Financial management 44 43 8 4 1 0 0 87 5 195
2020 Procurement 47 36 12 0 0 4 0 87 0 35
2020 Real property 36 25 20 15 5 0 0 60 20 30
2020 Material management 38 32 7 14 9 0 0 70 22 15
2020 Information management 70 22 3 3 2 0 0 92 5 55
2020 Information technology 54 29 10 3 4 0 0 83 7 175
2020 Internal audit 58 35 0 7 0 0 0 93 7 15
2020 Evaluation 50 22 22 7 0 0 0 72 7 20
2020 Data sciences 53 31 13 2 2 0 0 84 4 50
2020 Policy 49 35 11 3 2 0 0 84 5 285
2020 Project management 45 34 16 3 2 0 0 79 5 115
2020 Other services to the public 44 35 11 5 5 0 0 79 10 60
2020 None of the above 38 35 14 9 4 0 0 73 13 195
2019 Client contact centre 39 31 19 10 2 0 0 69 12 35
2019 Federal regulators 55 20 5 13 7 0 0 75 20 15
2019 Compliance, inspection and enforcement 53 16 10 10 11 0 0 69 21 20
2019 Communications or public affairs 58 30 9 2 1 0 0 88 4 125
2019 Access to information and privacy 84 7 0 0 0 8 0 100 0 15
2019 Security 51 32 11 3 3 0 0 83 6 30
2019 Science and technology 37 35 15 8 5 0 0 73 12 1500
2019 Library services 39 46 6 6 3 0 0 85 9 30
2019 Administration and operations 45 39 9 5 2 0 0 84 8 400
2019 Human resources 48 30 12 5 5 1 0 78 10 180
2019 Financial management 37 41 13 6 4 0 0 77 10 210
2019 Procurement 49 33 6 8 5 0 0 81 12 45
2019 Real property 37 41 13 8 0 1 0 79 8 45
2019 Material management 29 47 14 0 11 0 0 76 11 25
2019 Information management 46 29 17 3 4 0 0 75 8 65
2019 Information technology 53 31 11 3 2 0 0 84 5 175
2019 Internal audit 19 61 10 0 10 0 0 80 10 10
2019 Evaluation 22 31 20 15 12 0 0 53 27 25
2019 Data sciences 47 37 10 1 3 1 0 85 4 70
2019 Policy 47 39 7 5 2 0 0 85 7 290
2019 Project management 44 35 10 6 5 0 0 80 11 110
2019 Other services to the public 49 38 6 3 3 0 0 88 7 80
2019 None of the above 40 30 13 8 8 0 1 71 16 245

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 22 21 2 6 5 0 70 8 35
2024 Intelligence analysts 38 36 19 3 4 0 0 74 8 20
2024 Federal regulators 67 26 8 0 0 0 0 92 0 15
2024 Compliance, inspection and enforcement 60 26 8 0 6 0 0 86 6 15
2024 Communications or public affairs 58 20 12 6 0 4 0 81 7 100
2024 Security 32 35 23 10 0 0 0 67 10 20
2024 Science and technology 33 27 17 9 6 5 2 65 17 985
2024 Library services 23 55 16 3 0 3 0 80 3 20
2024 Administration and operations 39 24 16 9 9 2 1 65 18 365
2024 Human resources 44 24 10 9 8 5 0 72 18 185
2024 Financial management 43 28 17 5 3 3 0 74 9 170
2024 Procurement 25 23 36 13 0 4 0 50 13 45
2024 Real property 25 22 30 22 0 0 0 48 22 20
2024 Material management 19 33 30 9 0 9 0 57 10 10
2024 Information management 36 39 13 9 1 2 0 76 10 60
2024 Information technology 42 27 17 9 4 1 0 70 13 160
2024 Internal audit 32 27 28 7 6 0 0 59 13 15
2024 Evaluation 52 14 17 5 0 5 6 75 6 15
2024 Data sciences 36 16 24 12 6 0 6 56 19 50
2024 Policy 41 25 14 10 8 3 0 68 18 270
2024 Project management 29 19 16 11 16 9 0 53 29 105
2024 Other services to the public 49 24 16 6 3 3 0 75 9 75
2024 None of the above 35 17 19 12 11 4 2 55 25 155
2022 Client contact centre 34 19 12 11 8 16 0 63 22 45
2022 Federal regulators 56 30 0 8 6 0 0 86 14 15
2022 Compliance, inspection and enforcement 50 21 18 0 5 6 0 75 5 15
2022 Communications or public affairs 38 36 12 5 6 3 0 76 12 100
2022 Access to information and privacy 29 16 15 35 0 0 6 48 37 10
2022 Security 45 12 29 10 4 0 0 58 14 30
2022 Science and technology 29 31 20 9 5 5 1 64 15 960
2022 Library services 20 41 29 6 0 3 0 63 7 20
2022 Administration and operations 46 27 14 7 3 2 1 76 10 345
2022 Human resources 43 24 19 5 5 3 0 70 10 195
2022 Financial management 35 30 19 9 4 3 0 67 13 170
2022 Procurement 45 23 11 12 9 0 0 68 21 45
2022 Real property 32 22 24 13 7 0 2 55 20 35
2022 Information management 43 37 12 3 3 2 0 82 6 55
2022 Information technology 44 26 16 7 2 4 1 73 10 180
2022 Internal audit 38 49 6 0 7 0 0 86 7 15
2022 Evaluation 37 38 9 12 4 0 0 75 15 15
2022 Data sciences 33 32 6 16 4 9 0 72 22 60
2022 Policy 44 20 18 9 6 3 1 66 15 255
2022 Project management 41 23 19 7 3 6 0 68 12 125
2022 Other services to the public 42 28 14 10 5 1 0 71 15 60
2022 None of the above 33 25 18 8 10 5 1 61 19 150
2020 Client contact centre 33 25 33 9 0 0 0 58 9 25
2020 Federal regulators 74 14 0 6 6 0 0 88 12 15
2020 Compliance, inspection and enforcement 42 35 0 15 0 8 0 84 16 15
2020 Communications or public affairs 43 27 17 6 2 7 0 74 8 110
2020 Access to information and privacy 91 9 0 0 0 0 0 100 0 10
2020 Security 57 20 8 5 10 0 0 77 15 25
2020 Science and technology 32 32 19 9 4 3 1 66 13 1175
2020 Library services 36 28 17 12 0 7 0 69 12 25
2020 Administration and operations 46 22 17 8 3 4 1 71 11 390
2020 Human resources 57 21 10 6 5 0 1 79 10 180
2020 Financial management 48 25 15 5 5 1 1 75 10 200
2020 Procurement 46 17 23 0 4 10 0 70 4 35
2020 Real property 42 29 15 12 0 0 2 73 12 30
2020 Material management 40 38 11 8 0 4 0 81 8 15
2020 Information management 54 28 8 6 2 2 0 83 8 55
2020 Information technology 52 23 13 6 5 0 1 76 11 175
2020 Internal audit 29 27 37 0 7 0 0 56 7 15
2020 Evaluation 44 17 11 22 6 0 0 61 28 20
2020 Data sciences 47 33 15 5 0 0 0 80 5 50
2020 Policy 41 30 14 9 3 3 0 73 13 290
2020 Project management 40 28 17 8 2 6 0 72 10 120
2020 Other services to the public 41 19 21 9 8 1 0 61 17 60
2020 None of the above 38 26 19 7 5 4 2 67 13 195
2019 Client contact centre 23 29 29 5 10 0 5 55 15 35
2019 Federal regulators 38 13 18 11 0 21 0 64 14 15
2019 Compliance, inspection and enforcement 50 11 22 0 17 0 0 61 17 15
2019 Communications or public affairs 42 26 17 8 2 4 1 72 11 125
2019 Access to information and privacy 63 28 0 0 0 8 0 100 0 15
2019 Security 53 19 13 9 3 3 0 75 12 30
2019 Science and technology 34 27 20 8 6 4 2 65 14 1505
2019 Library services 30 32 13 10 3 11 0 70 15 30
2019 Administration and operations 35 29 18 9 6 3 0 67 15 405
2019 Human resources 43 23 16 10 6 0 1 68 16 180
2019 Financial management 34 29 14 11 8 5 0 66 19 210
2019 Procurement 53 17 18 5 6 2 0 71 11 45
2019 Real property 47 30 18 0 2 0 3 79 2 45
2019 Material management 21 20 23 21 4 3 8 46 28 25
2019 Information management 34 21 24 12 8 0 0 55 20 65
2019 Information technology 42 30 16 7 4 2 1 73 10 175
2019 Internal audit 19 31 30 0 20 0 0 50 20 10
2019 Evaluation 26 19 28 4 23 0 0 45 27 25
2019 Data sciences 48 14 22 13 2 1 0 63 15 70
2019 Policy 35 30 15 12 5 3 0 67 18 295
2019 Project management 40 29 15 8 4 3 1 71 13 110
2019 Other services to the public 44 18 19 9 7 4 0 64 16 80
2019 None of the above 35 22 16 11 9 5 2 62 21 240
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 29 4 11 0 0 23 81 14 35
2024 Intelligence analysts 68 28 4 0 0 0 0 96 0 25
2024 Federal regulators 55 24 7 6 8 0 0 79 14 15
2024 Compliance, inspection and enforcement 48 40 6 0 0 0 6 93 0 15
2024 Communications or public affairs 62 20 10 2 1 1 3 86 3 100
2024 Security 47 24 15 9 5 0 0 71 14 20
2024 Science and technology 45 30 13 4 3 1 5 79 8 985
2024 Library services 34 23 31 5 3 0 4 59 8 20
2024 Administration and operations 52 25 11 5 4 1 2 80 9 360
2024 Human resources 58 22 6 4 2 0 8 87 6 185
2024 Financial management 51 27 10 4 4 2 2 81 8 170
2024 Procurement 36 27 15 4 0 10 9 77 5 40
2024 Real property 35 39 22 3 0 0 0 75 3 20
2024 Material management 45 27 0 18 0 0 9 80 20 10
2024 Information management 56 32 10 1 0 0 1 88 1 60
2024 Information technology 53 29 6 3 1 3 5 89 4 160
2024 Internal audit 47 41 0 7 5 0 0 88 12 15
2024 Evaluation 40 49 11 0 0 0 0 89 0 15
2024 Data sciences 42 47 10 0 0 0 0 90 0 50
2024 Policy 66 22 3 3 5 0 0 89 8 270
2024 Project management 46 37 3 6 6 1 1 85 12 105
2024 Other services to the public 45 27 10 13 1 0 4 75 14 75
2024 None of the above 39 32 11 4 6 1 6 77 11 155
2022 Client contact centre 43 16 15 2 8 2 14 70 12 45
2022 Federal regulators 72 16 6 6 0 0 0 88 6 15
2022 Compliance, inspection and enforcement 57 19 18 5 0 0 0 76 5 15
2022 Communications or public affairs 64 16 9 4 2 0 6 85 6 100
2022 Access to information and privacy 39 11 44 0 0 0 6 53 0 10
2022 Security 55 24 18 0 0 0 3 82 0 30
2022 Science and technology 47 29 13 4 2 1 4 80 7 960
2022 Library services 46 27 23 0 0 0 4 76 0 20
2022 Administration and operations 56 24 11 2 1 0 5 85 4 345
2022 Human resources 53 27 7 3 2 1 8 88 5 195
2022 Financial management 51 24 15 4 2 0 4 78 6 170
2022 Procurement 41 32 18 0 2 0 6 78 3 45
2022 Real property 49 24 5 13 2 0 7 78 17 35
2022 Information management 65 19 4 0 4 6 2 92 4 55
2022 Information technology 50 26 11 4 2 5 3 81 6 180
2022 Internal audit 34 46 20 0 0 0 0 80 0 15
2022 Evaluation 27 27 5 10 21 0 10 60 34 15
2022 Data sciences 45 29 3 10 11 1 2 76 21 60
2022 Policy 71 19 3 5 1 0 0 91 6 255
2022 Project management 59 20 8 7 3 1 2 81 11 125
2022 Other services to the public 68 18 10 3 0 0 0 87 3 60
2022 None of the above 38 28 17 4 8 1 4 69 13 150
2020 Client contact centre 37 26 17 4 0 0 16 75 5 25
2020 Federal regulators 52 28 20 0 0 0 0 80 0 15
2020 Compliance, inspection and enforcement 77 0 15 8 0 0 0 77 8 15
2020 Communications or public affairs 65 22 9 2 1 1 1 88 2 110
2020 Access to information and privacy 67 15 18 0 0 0 0 82 0 10
2020 Security 63 20 8 5 4 0 0 83 9 25
2020 Science and technology 45 30 13 5 3 1 2 78 9 1180
2020 Library services 32 32 24 12 0 0 0 64 12 25
2020 Administration and operations 50 25 12 6 2 2 2 79 9 390
2020 Human resources 57 23 9 4 0 2 5 86 5 180
2020 Financial management 55 28 9 2 2 1 3 86 5 200
2020 Procurement 29 32 15 7 0 8 10 74 8 30
2020 Real property 32 34 19 5 8 0 2 67 13 30
2020 Material management 29 38 14 15 4 0 0 67 19 15
2020 Information management 67 15 13 2 0 0 3 84 2 55
2020 Information technology 55 28 11 3 1 1 1 86 3 175
2020 Internal audit 52 27 14 7 0 0 0 79 7 15
2020 Evaluation 33 39 0 23 5 0 0 72 28 20
2020 Data sciences 65 28 7 0 0 0 0 93 0 50
2020 Policy 70 24 4 1 1 0 0 94 1 290
2020 Project management 54 27 12 4 1 0 1 83 5 120
2020 Other services to the public 52 27 11 1 3 0 5 83 5 60
2020 None of the above 45 29 13 4 4 0 3 77 9 195
2019 Client contact centre 50 28 12 5 5 0 0 77 11 35
2019 Federal regulators 38 30 20 0 12 0 0 68 12 15
2019 Compliance, inspection and enforcement 47 32 5 0 16 0 0 79 16 20
2019 Communications or public affairs 65 22 9 2 0 0 2 88 2 125
2019 Access to information and privacy 69 7 16 0 0 0 8 83 0 15
2019 Security 50 21 15 9 0 0 6 75 9 30
2019 Science and technology 42 30 15 6 3 1 4 75 10 1500
2019 Library services 19 46 17 8 6 0 4 68 14 25
2019 Administration and operations 49 24 16 6 1 1 3 76 7 405
2019 Human resources 62 22 11 3 1 0 1 85 4 180
2019 Financial management 46 29 15 5 3 0 2 77 8 210
2019 Procurement 43 29 16 5 0 2 6 78 5 45
2019 Real property 39 28 18 8 0 3 4 72 9 45
2019 Material management 30 40 14 3 13 0 0 70 17 25
2019 Information management 53 24 12 5 5 0 0 77 10 65
2019 Information technology 51 25 15 1 3 1 4 80 4 175
2019 Internal audit 39 40 20 0 0 0 0 80 0 10
2019 Evaluation 32 28 28 4 4 0 4 62 8 25
2019 Data sciences 52 26 16 1 1 0 3 81 2 70
2019 Policy 65 23 6 3 2 0 0 89 5 295
2019 Project management 52 29 10 4 4 0 2 82 8 115
2019 Other services to the public 49 32 6 3 1 1 7 89 5 80
2019 None of the above 48 24 15 5 4 0 4 75 10 245

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 31 2 17 2 0 0 79 19 35
2024 Intelligence analysts 46 28 22 4 0 0 0 74 4 25
2024 Federal regulators 78 0 8 6 0 8 0 85 6 15
2024 Compliance, inspection and enforcement 73 27 0 0 0 0 0 100 0 15
2024 Communications or public affairs 54 29 4 10 1 2 0 85 11 100
2024 Security 37 53 0 0 10 0 0 90 10 20
2024 Science and technology 46 30 11 8 5 1 1 77 13 980
2024 Library services 56 34 6 3 0 0 0 90 3 20
2024 Administration and operations 55 22 10 6 6 0 1 78 12 365
2024 Human resources 59 23 5 7 5 0 0 82 12 185
2024 Financial management 57 30 4 4 5 0 1 87 9 170
2024 Procurement 59 22 8 11 0 0 0 81 11 45
2024 Real property 37 27 16 17 4 0 0 64 20 20
2024 Material management 39 37 6 18 0 0 0 76 18 10
2024 Information management 61 24 8 5 0 0 1 87 5 60
2024 Information technology 54 28 8 6 2 1 1 83 8 160
2024 Internal audit 47 28 0 11 14 0 0 76 24 15
2024 Evaluation 66 23 5 6 0 0 0 89 6 15
2024 Data sciences 44 37 11 5 4 0 0 80 9 50
2024 Policy 48 30 6 9 6 0 0 78 15 270
2024 Project management 36 34 13 9 7 0 1 71 16 105
2024 Other services to the public 49 31 10 8 2 0 0 80 10 75
2024 None of the above 43 31 13 7 4 1 1 76 11 155
2022 Client contact centre 54 22 14 5 5 0 0 76 10 45
2022 Federal regulators 53 41 0 6 0 0 0 94 6 15
2022 Compliance, inspection and enforcement 43 45 0 11 0 0 0 89 11 15
2022 Communications or public affairs 66 17 8 6 2 0 0 84 8 100
2022 Access to information and privacy 32 28 35 0 0 0 6 63 0 10
2022 Security 67 16 4 6 4 3 0 85 11 30
2022 Science and technology 41 35 11 9 4 0 0 77 12 960
2022 Library services 66 18 6 3 7 0 0 84 9 20
2022 Administration and operations 58 29 5 4 3 1 1 88 6 345
2022 Human resources 52 33 7 5 2 0 0 86 7 195
2022 Financial management 47 39 6 4 4 0 0 86 7 170
2022 Procurement 57 18 7 8 7 0 2 77 15 45
2022 Real property 36 28 15 14 2 0 5 67 17 35
2022 Information management 56 31 8 4 0 0 0 87 4 55
2022 Information technology 53 32 6 3 4 1 1 87 7 180
2022 Internal audit 42 43 8 0 7 0 0 85 7 15
2022 Evaluation 74 19 0 7 0 0 0 93 7 15
2022 Data sciences 45 29 7 10 7 0 2 76 17 60
2022 Policy 54 29 6 6 5 0 0 84 10 250
2022 Project management 58 29 3 8 2 0 0 86 10 125
2022 Other services to the public 73 17 4 5 2 0 0 90 6 60
2022 None of the above 43 33 9 3 12 0 0 76 15 150
2020 Client contact centre 59 29 8 4 0 0 0 88 4 25
2020 Federal regulators 72 22 6 0 0 0 0 94 0 15
2020 Compliance, inspection and enforcement 71 6 15 8 0 0 0 77 8 15
2020 Communications or public affairs 62 25 7 3 2 0 1 89 5 110
2020 Access to information and privacy 57 34 9 0 0 0 0 91 0 10
2020 Security 66 16 8 5 5 0 0 82 10 25
2020 Science and technology 41 33 13 8 4 0 1 75 13 1180
2020 Library services 39 38 7 16 0 0 0 77 16 25
2020 Administration and operations 46 34 10 7 2 1 0 81 9 390
2020 Human resources 57 26 6 7 2 1 1 85 9 180
2020 Financial management 53 32 9 3 1 1 0 86 4 200
2020 Procurement 41 40 6 11 0 0 2 83 11 30
2020 Real property 43 26 17 10 5 0 0 69 14 30
2020 Material management 38 22 14 18 8 0 0 60 26 15
2020 Information management 73 17 7 2 2 0 0 90 3 55
2020 Information technology 55 30 9 3 3 0 0 85 6 175
2020 Internal audit 66 27 0 0 7 0 0 93 7 15
2020 Evaluation 44 46 0 10 0 0 0 90 10 20
2020 Data sciences 63 27 10 0 0 0 0 90 0 50
2020 Policy 51 36 3 7 2 0 1 89 9 290
2020 Project management 49 31 8 8 4 0 0 80 12 120
2020 Other services to the public 48 28 15 4 3 1 0 77 8 60
2020 None of the above 42 32 9 12 5 0 0 74 17 195
2019 Client contact centre 52 30 12 3 3 0 0 82 6 35
2019 Federal regulators 51 12 11 7 20 0 0 63 26 15
2019 Compliance, inspection and enforcement 36 31 16 10 6 0 0 68 16 20
2019 Communications or public affairs 57 30 6 6 1 0 0 87 7 125
2019 Access to information and privacy 72 20 0 0 0 0 8 100 0 15
2019 Security 57 29 11 0 3 0 0 86 3 30
2019 Science and technology 41 32 12 10 4 1 1 74 14 1500
2019 Library services 42 34 7 13 3 0 0 77 16 30
2019 Administration and operations 51 28 7 9 4 1 0 80 13 400
2019 Human resources 48 31 10 5 5 1 1 81 9 180
2019 Financial management 46 32 9 8 5 0 0 78 13 210
2019 Procurement 52 35 2 8 2 0 0 87 11 45
2019 Real property 35 35 27 2 1 0 0 70 3 45
2019 Material management 28 31 17 7 17 0 0 59 23 25
2019 Information management 46 26 8 13 3 0 4 75 16 65
2019 Information technology 54 28 8 5 4 0 1 83 9 175
2019 Internal audit 31 49 0 10 10 0 0 80 20 10
2019 Evaluation 35 33 8 16 8 0 0 68 24 25
2019 Data sciences 61 22 6 8 1 2 0 84 9 70
2019 Policy 47 33 7 8 3 1 0 81 12 290
2019 Project management 41 35 6 8 7 0 3 78 15 110
2019 Other services to the public 51 28 8 3 7 3 0 81 10 80
2019 None of the above 46 30 10 9 2 0 2 78 12 245

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 39 11 0 0 0 0 89 0 35
2024 Intelligence analysts 60 28 12 0 0 0 0 88 0 25
2024 Federal regulators 78 8 8 6 0 0 0 86 6 15
2024 Compliance, inspection and enforcement 80 13 8 0 0 0 0 92 0 15
2024 Communications or public affairs 62 21 5 10 2 1 0 84 12 100
2024 Security 52 28 11 5 5 0 0 80 10 20
2024 Science and technology 54 25 9 7 5 0 0 79 12 985
2024 Library services 67 13 8 5 7 0 0 79 13 20
2024 Administration and operations 60 18 10 4 7 0 0 78 11 365
2024 Human resources 65 21 6 3 5 0 0 86 9 185
2024 Financial management 57 32 3 4 4 0 0 89 8 170
2024 Procurement 57 33 8 1 0 0 0 90 1 45
2024 Real property 39 39 11 3 7 0 0 79 10 20
2024 Material management 82 0 18 0 0 0 0 82 0 10
2024 Information management 68 19 11 1 1 0 0 87 2 60
2024 Information technology 58 21 9 7 4 0 0 79 12 160
2024 Internal audit 64 24 0 0 12 0 0 88 12 15
2024 Evaluation 66 29 5 0 0 0 0 95 0 15
2024 Data sciences 64 20 11 4 2 0 0 83 6 50
2024 Policy 53 23 11 5 8 0 0 76 13 270
2024 Project management 48 28 8 13 3 0 0 76 16 105
2024 Other services to the public 67 22 2 2 7 0 0 89 9 75
2024 None of the above 51 28 8 5 6 1 1 81 11 155
2022 Client contact centre 57 22 13 0 8 0 0 79 8 45
2022 Federal regulators 64 29 7 0 0 0 0 93 0 15
2022 Compliance, inspection and enforcement 49 40 11 0 0 0 0 89 0 15
2022 Communications or public affairs 64 24 5 4 2 0 0 88 7 100
2022 Access to information and privacy 40 19 35 0 0 0 6 63 0 10
2022 Security 76 10 14 0 0 0 0 86 0 30
2022 Science and technology 51 26 11 7 4 0 0 78 11 960
2022 Library services 59 31 6 0 4 0 0 90 4 20
2022 Administration and operations 67 21 6 3 2 0 0 88 6 345
2022 Human resources 61 24 4 8 3 0 0 86 10 195
2022 Financial management 52 33 5 6 5 0 0 84 11 170
2022 Procurement 66 19 3 0 12 0 0 85 12 45
2022 Real property 49 28 10 3 5 0 5 81 8 35
2022 Information management 71 20 4 5 0 1 0 92 5 55
2022 Information technology 61 28 4 4 3 0 0 89 7 180
2022 Internal audit 41 52 0 0 7 0 0 93 7 15
2022 Evaluation 37 45 9 9 0 0 0 82 9 15
2022 Data sciences 53 27 10 3 7 0 0 81 10 60
2022 Policy 55 31 4 5 4 0 0 86 10 255
2022 Project management 64 23 3 7 3 0 0 87 9 125
2022 Other services to the public 63 27 6 1 3 0 0 90 4 60
2022 None of the above 48 28 13 4 6 0 0 76 11 150
2020 Client contact centre 67 22 8 4 0 0 0 88 4 25
2020 Federal regulators 87 13 0 0 0 0 0 100 0 15
2020 Compliance, inspection and enforcement 77 8 7 0 8 0 0 85 8 15
2020 Communications or public affairs 71 15 5 6 2 0 1 87 8 110
2020 Access to information and privacy 59 8 0 25 9 0 0 66 34 10
2020 Security 74 22 0 5 0 0 0 95 5 25
2020 Science and technology 48 31 10 7 4 0 0 79 11 1180
2020 Library services 57 32 4 4 4 0 0 88 8 25
2020 Administration and operations 58 24 8 6 4 0 0 83 9 390
2020 Human resources 62 22 8 4 3 1 0 84 7 180
2020 Financial management 58 25 12 2 1 0 0 84 4 200
2020 Procurement 62 21 13 0 4 0 0 83 4 30
2020 Real property 38 37 10 2 13 0 0 75 15 30
2020 Material management 67 11 15 0 8 0 0 77 8 15
2020 Information management 80 11 5 2 2 2 0 92 3 55
2020 Information technology 65 20 4 6 3 0 1 86 10 175
2020 Internal audit 66 21 7 7 0 0 0 86 7 15
2020 Evaluation 61 11 12 5 11 0 0 72 16 20
2020 Data sciences 60 30 10 0 0 0 0 90 0 50
2020 Policy 56 31 5 6 1 0 0 87 7 290
2020 Project management 59 24 8 6 4 0 0 82 10 120
2020 Other services to the public 47 22 17 7 6 0 0 69 14 60
2020 None of the above 47 27 11 5 9 0 0 74 15 195
2019 Client contact centre 52 33 11 3 0 0 0 86 3 35
2019 Federal regulators 63 5 0 12 12 0 8 74 26 15
2019 Compliance, inspection and enforcement 42 16 16 10 16 0 0 58 26 20
2019 Communications or public affairs 61 25 10 4 1 0 0 85 4 125
2019 Access to information and privacy 79 21 0 0 0 0 0 100 0 15
2019 Security 68 20 6 6 0 0 0 88 6 30
2019 Science and technology 50 30 9 7 4 0 0 80 11 1500
2019 Library services 48 32 17 0 3 0 0 80 3 30
2019 Administration and operations 58 24 9 4 5 0 0 83 8 405
2019 Human resources 53 31 8 4 3 0 0 84 7 180
2019 Financial management 49 30 9 7 4 0 0 80 11 210
2019 Procurement 64 27 2 6 0 0 0 91 6 45
2019 Real property 39 36 15 9 0 0 0 76 9 45
2019 Material management 40 32 14 7 6 0 0 73 13 25
2019 Information management 60 25 3 10 3 0 0 84 13 65
2019 Information technology 61 23 8 6 2 0 0 84 8 175
2019 Internal audit 50 20 19 0 10 0 0 71 10 10
2019 Evaluation 42 27 12 8 12 0 0 69 19 25
2019 Data sciences 64 27 6 3 0 0 0 91 3 70
2019 Policy 53 29 9 4 4 1 0 83 8 295
2019 Project management 48 34 4 6 7 0 1 83 13 115
2019 Other services to the public 63 19 7 6 6 0 0 82 11 80
2019 None of the above 52 26 8 9 3 0 0 79 13 245

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 32 16 5 5 6 3 72 11 35
2024 Intelligence analysts 27 19 23 6 12 12 0 53 20 25
2024 Federal regulators 67 14 7 12 0 0 0 81 12 15
2024 Compliance, inspection and enforcement 68 27 0 0 0 6 0 100 0 15
2024 Communications or public affairs 45 31 5 5 2 11 0 86 8 100
2024 Security 30 27 22 5 5 10 0 64 12 20
2024 Science and technology 24 28 16 10 9 13 1 60 22 985
2024 Library services 20 41 21 0 4 14 0 71 5 20
2024 Administration and operations 39 25 15 7 8 5 0 68 17 365
2024 Human resources 27 23 16 12 12 6 4 56 26 180
2024 Financial management 33 31 10 10 6 9 0 71 18 170
2024 Procurement 23 38 11 6 2 20 0 77 9 45
2024 Real property 20 46 13 12 4 4 0 70 16 20
2024 Material management 30 13 39 9 0 9 0 47 10 10
2024 Information management 33 32 18 4 2 11 0 73 7 60
2024 Information technology 38 21 18 9 7 7 0 64 17 160
2024 Internal audit 29 23 7 15 11 16 0 61 31 15
2024 Evaluation 55 27 6 5 6 0 0 83 11 15
2024 Data sciences 37 24 24 2 2 12 0 68 4 50
2024 Policy 27 32 13 14 8 7 0 63 23 270
2024 Project management 34 23 18 13 5 7 0 62 19 105
2024 Other services to the public 35 31 4 9 5 10 5 78 17 75
2024 None of the above 34 27 14 8 9 7 1 66 18 155
2022 Client contact centre 46 25 11 7 7 0 4 74 14 45
2022 Federal regulators 51 29 7 5 0 7 0 87 6 15
2022 Compliance, inspection and enforcement 31 35 5 11 7 10 0 74 20 15
2022 Communications or public affairs 50 32 4 4 5 4 1 86 9 100
2022 Access to information and privacy 33 21 35 0 0 6 6 61 0 10
2022 Security 51 23 6 0 11 9 0 82 12 30
2022 Science and technology 24 32 17 7 7 11 1 65 16 960
2022 Library services 50 25 6 12 3 4 0 78 16 20
2022 Administration and operations 42 36 9 6 2 6 0 82 8 345
2022 Human resources 40 26 13 13 5 3 0 68 18 195
2022 Financial management 37 36 11 6 4 7 0 78 11 170
2022 Procurement 43 31 6 0 10 10 0 82 11 45
2022 Real property 42 27 18 7 2 5 0 72 9 35
2022 Information management 40 29 4 8 4 14 0 81 14 55
2022 Information technology 41 26 13 4 4 10 0 76 10 180
2022 Internal audit 49 32 6 0 7 6 0 86 8 15
2022 Evaluation 68 9 7 0 4 13 0 88 4 15
2022 Data sciences 31 26 14 5 7 18 0 69 15 60
2022 Policy 39 36 9 8 3 6 0 79 11 255
2022 Project management 44 34 7 8 2 4 0 82 11 125
2022 Other services to the public 42 24 17 4 8 4 0 69 13 60
2022 None of the above 40 26 14 10 5 5 0 69 16 150
2020 Client contact centre 45 47 4 0 0 4 0 96 0 25
2020 Federal regulators 60 40 0 0 0 0 0 100 0 15
2020 Compliance, inspection and enforcement 42 20 21 8 8 0 0 63 16 15
2020 Communications or public affairs 40 32 8 3 2 14 2 85 6 110
2020 Access to information and privacy 70 21 9 0 0 0 0 91 0 10
2020 Security 57 28 10 0 5 0 0 85 5 25
2020 Science and technology 29 32 16 8 5 11 0 68 14 1175
2020 Library services 52 20 15 4 4 5 0 76 8 25
2020 Administration and operations 47 29 11 5 2 6 0 81 7 390
2020 Human resources 44 30 12 8 2 4 0 77 10 180
2020 Financial management 35 37 13 9 2 5 0 76 11 200
2020 Procurement 21 50 8 7 0 12 4 83 8 35
2020 Real property 30 40 15 3 10 3 0 72 13 30
2020 Material management 20 30 4 15 24 8 0 54 42 15
2020 Information management 58 24 5 3 2 8 0 89 5 55
2020 Information technology 41 30 10 4 4 10 1 80 9 175
2020 Internal audit 51 36 14 0 0 0 0 86 0 15
2020 Evaluation 61 16 6 12 0 6 0 81 13 20
2020 Data sciences 45 29 14 2 2 9 0 81 4 50
2020 Policy 47 35 8 2 2 5 0 87 5 290
2020 Project management 40 30 15 6 2 8 0 75 9 120
2020 Other services to the public 38 28 20 8 1 5 0 70 10 60
2020 None of the above 33 31 15 9 5 8 0 69 15 195
2019 Client contact centre 29 40 14 7 2 7 0 74 10 35
2019 Federal regulators 50 13 0 5 25 7 0 67 33 15
2019 Compliance, inspection and enforcement 31 32 11 10 11 5 0 66 22 20
2019 Communications or public affairs 46 33 13 4 1 3 0 81 5 125
2019 Access to information and privacy 85 8 7 0 0 0 0 93 0 15
2019 Security 48 25 15 9 3 0 0 72 13 30
2019 Science and technology 28 30 15 9 6 12 1 66 17 1500
2019 Library services 28 29 22 6 3 11 0 65 10 30
2019 Administration and operations 37 31 14 7 4 7 0 73 12 405
2019 Human resources 28 35 17 12 6 3 0 65 18 180
2019 Financial management 32 37 17 6 3 6 0 73 10 210
2019 Procurement 38 20 24 2 10 6 0 62 13 45
2019 Real property 35 30 17 15 0 3 0 67 16 45
2019 Material management 18 31 21 10 9 10 0 55 22 25
2019 Information management 40 23 18 9 5 4 0 66 15 65
2019 Information technology 41 36 10 2 3 8 0 84 5 175
2019 Internal audit 29 41 10 0 20 0 0 69 20 10
2019 Evaluation 22 23 21 11 15 8 0 49 29 25
2019 Data sciences 41 42 3 4 1 9 0 91 5 70
2019 Policy 41 34 13 6 2 5 0 79 8 290
2019 Project management 35 39 13 5 3 4 0 78 8 115
2019 Other services to the public 24 47 9 7 8 5 0 75 16 80
2019 None of the above 37 30 12 10 3 5 3 73 14 245

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 37 11 11 8 0 0 70 19 35
2024 Intelligence analysts 23 33 19 4 21 0 0 55 25 25
2024 Federal regulators 61 20 7 6 6 0 0 81 12 15
2024 Compliance, inspection and enforcement 67 14 8 6 0 6 0 85 7 15
2024 Communications or public affairs 41 32 11 10 3 3 0 76 13 100
2024 Security 30 35 23 0 12 0 0 65 12 20
2024 Science and technology 19 26 19 15 14 5 1 48 31 985
2024 Library services 20 41 16 11 9 3 0 62 21 20
2024 Administration and operations 33 30 14 10 11 1 0 64 22 365
2024 Human resources 19 35 11 17 15 4 0 56 33 185
2024 Financial management 28 31 14 10 11 5 0 63 22 170
2024 Procurement 24 32 17 12 9 7 0 60 22 45
2024 Real property 17 23 41 11 8 0 0 40 19 20
2024 Material management 16 45 14 9 7 9 0 67 17 10
2024 Information management 26 33 21 10 7 3 0 61 18 60
2024 Information technology 31 21 16 13 13 6 0 56 27 160
2024 Internal audit 29 23 10 26 13 0 0 51 39 15
2024 Evaluation 33 45 5 0 6 12 0 87 6 15
2024 Data sciences 30 27 23 6 7 7 0 62 14 50
2024 Policy 21 31 16 17 14 3 0 53 31 270
2024 Project management 24 32 12 17 14 1 0 56 32 105
2024 Other services to the public 34 26 11 15 6 4 5 65 22 75
2024 None of the above 28 33 14 10 12 2 1 63 23 155
2022 Client contact centre 48 16 22 7 7 0 0 64 14 45
2022 Federal regulators 52 21 14 5 0 7 0 79 6 15
2022 Compliance, inspection and enforcement 33 38 5 17 7 0 0 71 24 15
2022 Communications or public affairs 42 35 8 6 5 4 0 80 12 100
2022 Access to information and privacy 38 21 35 0 0 0 6 63 0 10
2022 Security 34 42 4 10 7 3 0 78 18 30
2022 Science and technology 19 30 19 14 12 5 1 53 27 960
2022 Library services 34 41 8 11 6 0 0 75 17 20
2022 Administration and operations 34 40 13 8 3 2 0 76 11 345
2022 Human resources 34 26 15 17 7 2 0 61 24 195
2022 Financial management 31 36 18 9 6 1 0 68 14 170
2022 Procurement 37 36 6 9 10 2 0 74 19 45
2022 Real property 26 31 15 13 13 2 0 59 26 35
2022 Information management 32 37 10 13 4 4 0 72 17 55
2022 Information technology 31 35 13 7 11 2 0 68 18 180
2022 Internal audit 51 42 0 0 7 0 0 93 7 15
2022 Evaluation 37 46 9 4 0 4 0 87 4 15
2022 Data sciences 23 30 11 12 9 15 0 62 25 60
2022 Policy 35 43 9 10 4 1 0 78 13 255
2022 Project management 37 36 10 10 3 3 0 75 14 125
2022 Other services to the public 41 22 24 10 3 0 0 63 13 60
2022 None of the above 30 30 19 12 7 2 1 62 19 150
2020 Client contact centre 59 32 9 0 0 0 0 91 0 25
2020 Federal regulators 67 26 6 0 0 0 0 94 0 15
2020 Compliance, inspection and enforcement 42 29 12 8 8 0 0 71 16 15
2020 Communications or public affairs 36 40 8 6 2 6 1 82 9 110
2020 Access to information and privacy 68 13 18 0 0 0 0 82 0 10
2020 Security 57 28 0 10 5 0 0 85 15 25
2020 Science and technology 23 34 19 12 8 3 0 59 21 1175
2020 Library services 32 36 17 12 4 0 0 68 15 25
2020 Administration and operations 46 32 10 6 3 2 1 81 9 390
2020 Human resources 43 29 13 11 3 1 0 73 14 180
2020 Financial management 36 35 18 8 2 0 0 71 10 200
2020 Procurement 23 56 2 8 4 2 4 85 13 35
2020 Real property 23 37 20 10 10 0 0 60 19 30
2020 Material management 24 22 12 12 23 8 0 50 38 15
2020 Information management 55 27 7 5 2 5 0 86 7 55
2020 Information technology 34 34 16 7 6 3 0 70 14 175
2020 Internal audit 43 50 7 0 0 0 0 93 0 15
2020 Evaluation 55 27 0 12 0 6 0 87 13 20
2020 Data sciences 39 37 16 5 2 2 0 77 7 50
2020 Policy 46 38 7 5 2 1 0 85 7 290
2020 Project management 36 36 15 6 5 1 0 73 12 120
2020 Other services to the public 34 34 20 8 1 3 0 70 10 60
2020 None of the above 31 30 20 10 7 3 0 62 18 195
2019 Client contact centre 23 35 22 5 5 10 0 65 11 35
2019 Federal regulators 30 38 0 13 12 7 0 73 27 15
2019 Compliance, inspection and enforcement 36 21 22 10 11 0 0 57 21 20
2019 Communications or public affairs 41 38 10 8 3 0 0 79 11 125
2019 Access to information and privacy 77 7 15 0 0 0 0 85 0 15
2019 Security 46 24 17 10 4 0 0 70 13 30
2019 Science and technology 24 29 18 12 9 6 1 58 23 1500
2019 Library services 22 33 19 12 3 11 0 62 17 30
2019 Administration and operations 39 31 13 8 5 5 0 73 14 405
2019 Human resources 25 38 15 13 6 2 0 65 19 180
2019 Financial management 27 40 17 9 6 2 0 68 15 210
2019 Procurement 38 28 16 8 8 2 0 67 16 45
2019 Real property 30 36 11 20 3 0 0 66 24 45
2019 Material management 17 29 23 14 13 3 0 47 29 25
2019 Information management 38 29 11 12 6 4 0 70 19 65
2019 Information technology 39 36 13 7 4 1 0 76 11 175
2019 Internal audit 20 39 10 10 20 0 0 59 31 10
2019 Evaluation 15 34 12 16 19 4 0 51 37 25
2019 Data sciences 37 38 11 9 2 3 0 77 12 70
2019 Policy 41 36 13 6 2 1 0 78 8 290
2019 Project management 40 31 16 9 5 0 0 71 13 115
2019 Other services to the public 29 47 7 7 7 3 1 79 14 80
2019 None of the above 34 31 11 12 5 5 2 69 18 245

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 34 23 9 14 0 0 54 23 35
2024 Intelligence analysts 11 28 20 10 26 4 0 41 38 20
2024 Federal regulators 61 14 12 6 6 0 0 75 12 15
2024 Compliance, inspection and enforcement 45 35 8 6 6 0 0 81 12 15
2024 Communications or public affairs 33 29 16 9 4 9 0 68 14 100
2024 Security 20 35 20 9 15 0 0 56 25 20
2024 Science and technology 12 21 18 21 19 7 1 37 43 985
2024 Library services 4 43 27 3 13 10 0 52 18 20
2024 Administration and operations 20 34 15 14 13 5 0 56 28 365
2024 Human resources 16 28 17 20 15 6 0 46 36 185
2024 Financial management 25 23 18 14 11 8 0 53 28 170
2024 Procurement 7 36 27 21 3 5 0 45 26 45
2024 Real property 17 13 28 26 4 12 0 34 35 20
2024 Material management 16 27 0 42 7 9 0 47 53 10
2024 Information management 16 32 24 17 6 6 0 50 24 60
2024 Information technology 21 24 16 14 16 8 0 49 33 160
2024 Internal audit 18 35 10 25 12 0 0 53 37 15
2024 Evaluation 24 31 17 17 6 5 0 58 24 15
2024 Data sciences 27 16 28 18 3 7 0 46 23 50
2024 Policy 13 28 17 22 16 4 0 43 39 270
2024 Project management 20 34 7 18 16 4 0 56 36 105
2024 Other services to the public 27 21 17 17 8 5 5 54 28 75
2024 None of the above 21 29 21 12 11 6 1 54 24 155
2022 Client contact centre 34 27 22 13 5 0 0 60 18 45
2022 Federal regulators 39 34 14 13 0 0 0 73 13 15
2022 Compliance, inspection and enforcement 27 39 11 16 7 0 0 67 23 15
2022 Communications or public affairs 18 46 6 18 3 8 0 70 24 100
2022 Access to information and privacy 16 38 35 0 0 6 6 61 0 10
2022 Security 27 24 20 10 13 3 3 54 25 30
2022 Science and technology 14 23 21 19 14 9 1 40 36 960
2022 Library services 24 43 13 6 14 0 0 67 20 20
2022 Administration and operations 24 37 20 10 5 5 0 63 16 345
2022 Human resources 26 23 19 20 10 3 0 50 31 195
2022 Financial management 26 28 20 14 7 5 0 56 22 170
2022 Procurement 28 40 4 11 15 2 0 70 26 45
2022 Real property 21 32 11 19 15 2 0 54 34 35
2022 Information management 22 31 15 23 4 7 0 56 28 55
2022 Information technology 30 28 15 10 11 6 0 62 23 180
2022 Internal audit 21 66 6 0 7 0 0 87 7 15
2022 Evaluation 33 43 9 14 0 0 0 77 14 15
2022 Data sciences 13 33 15 8 15 15 0 54 27 60
2022 Policy 21 37 19 15 6 2 0 59 22 250
2022 Project management 23 32 20 16 5 5 0 58 22 125
2022 Other services to the public 32 26 17 15 9 1 0 58 25 60
2022 None of the above 23 28 23 12 9 4 1 54 23 150
2020 Client contact centre 41 38 17 0 0 4 0 82 0 25
2020 Federal regulators 38 49 13 0 0 0 0 87 0 15
2020 Compliance, inspection and enforcement 21 36 21 14 8 0 0 57 22 15
2020 Communications or public affairs 23 39 14 8 3 12 1 71 13 110
2020 Access to information and privacy 26 55 9 0 0 9 0 90 0 10
2020 Security 37 40 0 13 10 0 0 77 23 25
2020 Science and technology 16 28 21 18 11 5 0 47 30 1180
2020 Library services 20 43 22 12 4 0 0 63 15 25
2020 Administration and operations 31 39 14 9 3 4 0 73 12 390
2020 Human resources 28 35 14 14 5 4 0 66 20 180
2020 Financial management 24 38 15 18 3 3 0 63 22 200
2020 Procurement 21 59 6 5 4 6 0 84 9 35
2020 Real property 26 28 18 15 14 0 0 54 29 30
2020 Material management 15 34 11 18 15 7 0 53 36 15
2020 Information management 46 27 12 8 2 5 0 77 11 55
2020 Information technology 25 31 18 14 8 4 1 58 23 175
2020 Internal audit 36 57 0 7 0 0 0 93 7 15
2020 Evaluation 41 42 0 12 0 6 0 87 13 15
2020 Data sciences 26 38 19 8 2 7 0 69 11 50
2020 Policy 30 40 14 9 3 4 0 73 12 290
2020 Project management 23 39 17 12 7 3 0 63 19 120
2020 Other services to the public 15 37 27 14 3 3 0 54 18 60
2020 None of the above 20 34 15 16 11 4 0 57 28 195
2019 Client contact centre 31 23 26 8 7 5 0 57 15 35
2019 Federal regulators 37 25 12 0 20 7 0 66 21 15
2019 Compliance, inspection and enforcement 21 26 32 10 11 0 0 47 21 20
2019 Communications or public affairs 32 30 20 10 4 4 0 65 15 125
2019 Access to information and privacy 49 20 31 0 0 0 0 69 0 15
2019 Security 40 23 18 9 9 0 0 63 19 30
2019 Science and technology 16 25 18 18 11 10 1 47 33 1490
2019 Library services 11 38 24 9 6 12 0 55 18 25
2019 Administration and operations 25 34 18 12 5 6 0 63 18 405
2019 Human resources 22 30 23 15 5 4 0 54 21 180
2019 Financial management 19 35 23 12 5 6 0 57 18 210
2019 Procurement 32 28 16 12 6 6 0 64 19 45
2019 Real property 21 24 24 26 5 1 0 45 31 45
2019 Material management 14 20 23 26 13 3 0 36 41 25
2019 Information management 27 28 16 20 5 4 0 57 26 65
2019 Information technology 26 32 21 11 5 5 0 61 17 175
2019 Internal audit 10 30 29 10 20 0 0 40 31 10
2019 Evaluation 18 19 24 23 8 8 0 41 33 25
2019 Data sciences 30 38 12 14 2 4 0 71 16 70
2019 Policy 24 40 17 12 4 4 0 66 17 290
2019 Project management 29 31 16 13 6 4 0 63 20 110
2019 Other services to the public 19 38 19 11 9 3 0 59 21 80
2019 None of the above 24 30 16 14 7 7 3 60 23 240

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 29 28 13 8 0 0 51 21 35
2024 Intelligence analysts 11 26 21 11 27 4 0 38 40 25
2024 Federal regulators 52 17 19 12 0 0 0 69 12 15
2024 Compliance, inspection and enforcement 40 46 0 0 14 0 0 86 14 15
2024 Communications or public affairs 35 39 8 15 3 0 0 75 18 100
2024 Security 24 32 18 16 10 0 0 56 26 20
2024 Science and technology 15 24 20 17 19 4 1 41 38 985
2024 Library services 0 49 15 29 6 0 0 49 36 20
2024 Administration and operations 23 32 11 17 16 1 0 55 33 365
2024 Human resources 14 31 11 22 18 4 0 47 42 185
2024 Financial management 25 29 16 15 8 7 0 58 25 170
2024 Procurement 13 33 20 30 4 0 0 46 33 45
2024 Real property 11 35 17 22 16 0 0 46 37 20
2024 Material management 16 21 50 6 7 0 0 37 12 10
2024 Information management 23 36 16 16 8 1 0 59 25 60
2024 Information technology 24 22 20 14 15 5 0 48 31 160
2024 Internal audit 18 38 6 26 13 0 0 55 39 15
2024 Evaluation 21 37 20 11 6 6 0 61 18 15
2024 Data sciences 21 22 23 20 3 10 0 48 26 50
2024 Policy 8 30 14 26 21 1 0 39 47 270
2024 Project management 16 30 21 15 15 4 0 47 31 105
2024 Other services to the public 17 28 11 25 10 4 5 49 39 75
2024 None of the above 21 25 23 17 12 2 1 47 30 155
2022 Client contact centre 43 23 18 6 10 0 0 66 16 45
2022 Federal regulators 35 53 0 12 0 0 0 88 12 15
2022 Compliance, inspection and enforcement 34 39 4 16 7 0 0 73 23 15
2022 Communications or public affairs 31 38 13 13 3 1 0 70 17 100
2022 Access to information and privacy 23 37 35 0 0 0 6 63 0 10
2022 Security 30 43 7 7 11 3 0 75 18 30
2022 Science and technology 15 30 20 18 14 4 0 47 33 960
2022 Library services 11 45 18 9 11 5 0 59 22 20
2022 Administration and operations 26 38 16 9 7 4 0 66 17 345
2022 Human resources 23 33 16 17 11 0 0 56 28 195
2022 Financial management 22 38 14 14 9 3 0 62 24 170
2022 Procurement 28 37 9 13 7 5 0 69 21 45
2022 Real property 29 23 26 11 9 2 0 53 20 35
2022 Information management 25 41 7 18 4 5 0 70 22 55
2022 Information technology 32 32 9 14 9 4 0 66 25 180
2022 Internal audit 0 78 7 8 7 0 0 78 15 15
2022 Evaluation 32 50 10 4 4 0 0 83 7 15
2022 Data sciences 19 22 18 10 17 14 0 48 31 60
2022 Policy 14 45 12 20 8 1 0 59 28 255
2022 Project management 27 39 10 12 8 3 0 69 21 125
2022 Other services to the public 24 21 22 15 18 0 0 45 33 60
2022 None of the above 24 31 22 11 8 2 1 57 20 150
2020 Client contact centre 47 44 9 0 0 0 0 91 0 20
2020 Federal regulators 32 55 7 6 0 0 0 87 6 15
2020 Compliance, inspection and enforcement 20 52 7 14 8 0 0 71 22 15
2020 Communications or public affairs 28 38 10 14 4 4 2 71 19 110
2020 Access to information and privacy 34 66 0 0 0 0 0 100 0 10
2020 Security 45 33 4 13 5 0 0 78 18 25
2020 Science and technology 17 35 18 17 10 3 0 54 27 1180
2020 Library services 8 61 16 8 7 0 0 69 15 25
2020 Administration and operations 30 44 12 9 4 1 0 74 14 390
2020 Human resources 31 32 19 10 6 2 0 64 16 180
2020 Financial management 28 34 19 15 3 0 0 63 19 200
2020 Procurement 21 52 12 9 4 2 0 74 13 35
2020 Real property 28 22 20 14 16 0 0 49 31 30
2020 Material management 15 41 15 11 11 7 0 61 23 15
2020 Information management 41 40 11 5 2 2 0 82 7 55
2020 Information technology 25 40 16 9 8 2 0 66 17 175
2020 Internal audit 22 64 0 15 0 0 0 85 15 15
2020 Evaluation 41 29 6 13 6 6 0 74 20 15
2020 Data sciences 31 37 19 9 3 2 0 68 12 50
2020 Policy 21 40 17 16 5 2 0 62 21 290
2020 Project management 22 45 10 15 5 3 0 69 21 120
2020 Other services to the public 24 39 24 9 4 0 0 63 12 60
2020 None of the above 17 34 17 16 13 3 0 52 30 195
2019 Client contact centre 33 14 31 5 7 10 0 52 14 35
2019 Federal regulators 18 42 13 0 20 7 0 65 21 15
2019 Compliance, inspection and enforcement 11 50 12 15 12 0 0 61 28 15
2019 Communications or public affairs 31 33 16 17 2 1 0 65 19 125
2019 Access to information and privacy 35 41 24 0 0 0 0 76 0 15
2019 Security 31 39 9 10 12 0 0 70 21 30
2019 Science and technology 18 30 17 18 10 7 1 51 30 1495
2019 Library services 10 37 19 24 9 0 0 47 33 30
2019 Administration and operations 25 33 16 17 6 4 0 60 24 405
2019 Human resources 18 36 17 19 7 3 0 55 27 180
2019 Financial management 18 34 22 14 10 1 0 53 25 210
2019 Procurement 31 38 17 12 2 0 0 68 15 45
2019 Real property 19 36 26 16 3 0 0 55 19 45
2019 Material management 7 31 28 15 17 3 0 39 32 25
2019 Information management 24 33 17 19 4 4 0 59 24 65
2019 Information technology 26 34 17 15 6 1 0 61 22 175
2019 Internal audit 10 39 10 31 10 0 0 49 41 10
2019 Evaluation 11 27 27 19 12 4 0 40 32 25
2019 Data sciences 35 29 10 18 5 3 0 66 24 70
2019 Policy 16 40 18 19 7 1 0 56 26 290
2019 Project management 24 39 17 14 5 2 0 64 19 115
2019 Other services to the public 23 37 11 17 9 2 0 61 27 80
2019 None of the above 22 31 14 16 10 4 2 57 28 245
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 32 15 11 10 0 0 64 21 35
2024 Intelligence analysts 35 37 15 4 8 0 0 72 13 25
2024 Federal regulators 58 28 6 8 0 0 0 86 8 15
2024 Compliance, inspection and enforcement 65 21 0 14 0 0 0 86 14 15
2024 Communications or public affairs 42 41 10 3 4 1 0 83 7 100
2024 Security 26 48 9 11 5 0 0 75 16 20
2024 Science and technology 29 31 16 13 12 0 0 60 25 985
2024 Library services 43 35 11 6 4 0 0 78 10 20
2024 Administration and operations 36 29 15 11 9 0 0 65 20 365
2024 Human resources 37 33 11 10 9 0 0 70 20 185
2024 Financial management 40 38 10 7 5 0 0 78 12 170
2024 Procurement 17 44 18 10 11 0 0 61 21 45
2024 Real property 30 30 17 20 4 0 0 59 24 20
2024 Material management 38 48 0 14 0 0 0 86 14 10
2024 Information management 41 29 12 10 8 0 0 70 19 60
2024 Information technology 42 26 18 7 7 0 0 68 14 160
2024 Internal audit 46 36 0 7 11 0 0 82 18 15
2024 Evaluation 66 17 5 12 0 0 0 83 12 15
2024 Data sciences 41 38 5 11 6 0 0 78 17 50
2024 Policy 25 41 10 11 12 0 0 67 24 270
2024 Project management 21 38 12 8 22 0 0 59 30 105
2024 Other services to the public 39 31 15 12 4 0 0 70 16 75
2024 None of the above 31 31 15 13 9 1 0 63 22 155
2022 Client contact centre 37 24 26 3 10 0 0 61 13 45
2022 Federal regulators 44 44 0 12 0 0 0 88 12 15
2022 Compliance, inspection and enforcement 31 51 12 5 0 0 0 83 5 15
2022 Communications or public affairs 46 36 11 5 3 0 0 82 8 100
2022 Access to information and privacy 12 78 10 0 0 0 0 90 0 10
2022 Security 64 19 2 8 7 0 0 83 15 30
2022 Science and technology 27 34 17 12 9 0 0 62 21 960
2022 Library services 36 44 11 6 4 0 0 80 9 20
2022 Administration and operations 41 35 13 7 4 0 0 76 11 345
2022 Human resources 41 38 9 8 4 0 0 79 12 195
2022 Financial management 31 41 15 4 8 0 0 72 13 170
2022 Procurement 41 26 16 11 7 0 0 66 18 45
2022 Real property 25 36 8 19 12 0 0 61 31 35
2022 Information management 40 33 16 6 4 0 2 74 10 55
2022 Information technology 42 33 13 8 4 1 0 75 12 180
2022 Internal audit 13 74 6 0 7 0 0 87 7 15
2022 Evaluation 39 54 4 0 4 0 0 92 4 15
2022 Data sciences 32 34 13 8 13 0 0 66 21 60
2022 Policy 30 40 12 14 4 0 0 70 18 255
2022 Project management 37 37 10 9 7 0 0 73 16 125
2022 Other services to the public 46 33 9 9 3 0 0 79 12 60
2022 None of the above 28 35 16 9 12 1 0 64 20 150
2020 Client contact centre 51 30 8 11 0 0 0 82 11 25
2020 Federal regulators 44 44 6 6 0 0 0 88 6 15
2020 Compliance, inspection and enforcement 65 12 0 8 15 0 0 77 23 15
2020 Communications or public affairs 40 39 9 8 3 0 1 80 11 110
2020 Access to information and privacy 49 41 9 0 0 0 0 91 0 10
2020 Security 49 25 8 8 10 0 0 74 18 25
2020 Science and technology 24 39 16 14 6 0 0 63 21 1175
2020 Library services 32 41 16 7 4 0 0 73 11 25
2020 Administration and operations 33 40 12 10 5 0 0 73 15 390
2020 Human resources 48 28 9 10 5 0 0 76 15 180
2020 Financial management 42 35 11 7 5 0 0 78 12 200
2020 Procurement 27 39 24 6 4 0 0 66 10 35
2020 Real property 30 26 17 17 8 0 2 57 25 30
2020 Material management 16 49 15 8 13 0 0 65 20 15
2020 Information management 56 34 2 7 2 0 0 90 8 55
2020 Information technology 46 31 10 8 6 0 0 76 14 175
2020 Internal audit 30 42 22 0 7 0 0 72 7 15
2020 Evaluation 39 40 0 22 0 0 0 78 22 20
2020 Data sciences 39 37 14 5 5 0 0 77 10 50
2020 Policy 36 44 10 7 2 0 0 80 10 290
2020 Project management 32 43 12 8 4 0 1 76 12 120
2020 Other services to the public 34 35 10 10 11 0 0 69 21 60
2020 None of the above 28 30 17 17 8 0 0 58 24 195
2019 Client contact centre 41 25 13 12 7 0 2 67 20 35
2019 Federal regulators 30 53 0 5 12 0 0 83 17 15
2019 Compliance, inspection and enforcement 31 26 22 0 21 0 0 57 21 20
2019 Communications or public affairs 38 40 10 10 1 0 0 78 11 125
2019 Access to information and privacy 35 58 7 0 0 0 0 93 0 15
2019 Security 31 43 15 8 3 0 0 74 11 30
2019 Science and technology 29 36 13 14 7 0 0 65 21 1500
2019 Library services 26 35 14 16 9 0 0 61 25 30
2019 Administration and operations 30 38 14 10 7 1 0 69 17 405
2019 Human resources 38 37 12 9 4 0 0 75 14 180
2019 Financial management 28 40 14 11 6 0 0 69 16 210
2019 Procurement 31 41 16 5 7 0 0 72 12 45
2019 Real property 29 42 18 8 3 0 0 71 11 45
2019 Material management 18 35 21 17 9 0 0 53 26 25
2019 Information management 32 38 7 19 4 0 0 71 23 65
2019 Information technology 33 44 6 11 5 0 0 77 17 175
2019 Internal audit 20 39 20 0 20 0 0 59 20 10
2019 Evaluation 22 43 8 8 19 0 0 66 27 25
2019 Data sciences 39 34 14 8 3 2 0 75 11 70
2019 Policy 35 43 7 11 3 1 0 78 14 295
2019 Project management 28 41 11 12 9 0 0 69 21 115
2019 Other services to the public 40 31 11 10 8 0 0 71 18 80
2019 None of the above 32 36 11 14 7 0 0 68 21 245

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 40 14 2 5 0 0 78 8 35
2024 Intelligence analysts 26 54 8 4 8 0 0 80 12 25
2024 Federal regulators 52 28 12 8 0 0 0 80 8 15
2024 Compliance, inspection and enforcement 58 36 0 6 0 0 0 94 6 15
2024 Communications or public affairs 54 35 6 4 1 0 0 89 5 100
2024 Security 24 51 5 16 5 0 0 75 21 20
2024 Science and technology 41 36 9 9 4 0 0 78 13 985
2024 Library services 39 43 0 14 3 0 0 82 18 20
2024 Administration and operations 36 38 8 11 6 0 1 75 17 365
2024 Human resources 36 42 5 9 7 0 0 79 16 185
2024 Financial management 37 48 8 4 3 0 0 85 7 170
2024 Procurement 37 46 4 9 4 0 0 83 13 45
2024 Real property 36 42 15 0 7 0 0 78 7 20
2024 Material management 52 33 0 14 0 0 0 86 14 10
2024 Information management 47 29 9 13 2 0 0 76 15 60
2024 Information technology 39 34 6 17 4 0 0 74 21 160
2024 Internal audit 38 44 7 5 6 0 0 82 11 15
2024 Evaluation 51 49 0 0 0 0 0 100 0 15
2024 Data sciences 22 56 11 9 2 0 0 78 11 50
2024 Policy 23 46 9 14 8 0 0 69 22 270
2024 Project management 30 45 5 15 4 0 0 75 20 105
2024 Other services to the public 36 52 5 6 2 0 0 87 7 75
2024 None of the above 34 42 11 8 5 1 0 77 13 155
2022 Client contact centre 45 30 18 5 2 0 0 75 6 45
2022 Federal regulators 50 43 0 7 0 0 0 93 7 15
2022 Compliance, inspection and enforcement 25 59 11 0 4 0 0 85 4 15
2022 Communications or public affairs 44 43 8 4 0 0 0 87 4 100
2022 Access to information and privacy 27 63 9 0 0 0 0 91 0 10
2022 Security 30 60 6 0 4 0 0 90 4 30
2022 Science and technology 36 43 10 8 3 0 0 80 11 960
2022 Library services 27 28 32 9 4 0 0 55 13 20
2022 Administration and operations 41 41 6 10 2 0 0 82 12 345
2022 Human resources 40 42 5 10 3 0 0 82 13 195
2022 Financial management 39 49 6 4 2 0 0 88 6 170
2022 Procurement 66 18 6 2 8 0 0 84 10 45
2022 Real property 32 39 14 10 5 0 0 71 15 35
2022 Information management 38 39 14 8 2 0 0 77 9 55
2022 Information technology 41 41 7 6 5 0 0 82 11 180
2022 Internal audit 71 29 0 0 0 0 0 100 0 15
2022 Evaluation 60 31 5 4 0 0 0 91 4 15
2022 Data sciences 32 42 4 21 1 0 0 74 22 60
2022 Policy 30 50 6 11 3 0 0 80 14 255
2022 Project management 40 41 8 5 6 0 0 81 11 125
2022 Other services to the public 45 34 15 4 2 0 0 79 6 60
2022 None of the above 32 48 9 8 3 0 0 80 10 150
2020 Client contact centre 47 37 9 4 3 0 0 84 7 25
2020 Federal regulators 32 56 6 6 0 0 0 88 6 15
2020 Compliance, inspection and enforcement 64 15 7 15 0 0 0 79 15 15
2020 Communications or public affairs 43 41 9 4 2 0 1 85 6 110
2020 Access to information and privacy 42 34 24 0 0 0 0 76 0 10
2020 Security 53 34 4 9 0 0 0 87 9 25
2020 Science and technology 36 40 12 9 3 0 0 77 12 1175
2020 Library services 21 67 0 4 8 0 0 88 12 25
2020 Administration and operations 35 40 14 8 3 0 0 75 12 390
2020 Human resources 41 36 9 9 5 0 0 77 14 180
2020 Financial management 40 41 11 6 1 0 0 81 7 200
2020 Procurement 40 49 5 5 2 0 0 88 7 30
2020 Real property 32 28 17 14 10 0 0 60 23 30
2020 Material management 15 43 22 8 13 0 0 57 20 15
2020 Information management 54 33 3 8 2 0 0 87 10 55
2020 Information technology 38 43 8 9 3 0 0 80 12 175
2020 Internal audit 51 35 7 7 0 0 0 86 7 15
2020 Evaluation 33 39 17 11 0 0 0 72 11 20
2020 Data sciences 34 34 16 13 2 0 0 69 15 50
2020 Policy 29 47 11 11 1 0 0 76 13 290
2020 Project management 39 43 8 10 1 0 0 82 10 120
2020 Other services to the public 29 37 21 10 3 0 0 66 13 60
2020 None of the above 27 40 16 14 2 0 0 67 17 195
2019 Client contact centre 28 50 2 13 7 0 0 78 20 35
2019 Federal regulators 38 43 13 0 7 0 0 80 7 15
2019 Compliance, inspection and enforcement 30 32 10 10 17 0 0 63 27 20
2019 Communications or public affairs 44 41 10 5 1 0 0 84 6 125
2019 Access to information and privacy 58 29 14 0 0 0 0 86 0 15
2019 Security 41 38 12 3 6 0 0 79 9 30
2019 Science and technology 35 41 12 9 4 0 0 76 12 1490
2019 Library services 26 39 23 6 6 0 0 65 12 30
2019 Administration and operations 32 45 8 10 4 0 0 78 14 400
2019 Human resources 42 34 12 7 4 0 0 76 12 180
2019 Financial management 32 49 8 6 5 0 0 81 12 210
2019 Procurement 47 38 9 4 2 0 0 85 6 45
2019 Real property 33 41 16 9 2 0 0 73 10 45
2019 Material management 13 52 11 6 18 0 0 65 24 25
2019 Information management 26 41 18 9 7 0 0 66 16 65
2019 Information technology 30 47 11 11 2 0 0 76 12 175
2019 Internal audit 20 49 10 10 10 0 0 70 20 10
2019 Evaluation 30 36 8 15 12 0 0 66 27 25
2019 Data sciences 33 42 12 8 4 0 0 75 13 70
2019 Policy 28 46 10 11 5 0 0 75 15 295
2019 Project management 24 53 7 11 6 0 0 77 16 110
2019 Other services to the public 35 44 14 5 2 0 0 78 8 80
2019 None of the above 33 43 8 12 4 0 0 76 16 240

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 29 14 12 0 0 0 74 12 35
2024 Intelligence analysts 56 37 4 4 0 0 0 92 4 25
2024 Federal regulators 65 21 0 6 8 0 0 86 14 15
2024 Compliance, inspection and enforcement 66 28 6 0 0 0 0 94 0 15
2024 Communications or public affairs 58 28 6 6 1 0 0 87 7 100
2024 Security 30 35 20 9 5 0 0 66 14 20
2024 Science and technology 41 30 13 9 6 0 0 72 15 985
2024 Library services 43 45 5 4 3 0 0 87 7 20
2024 Administration and operations 52 24 8 8 8 0 1 76 16 365
2024 Human resources 52 30 5 8 6 0 0 82 14 185
2024 Financial management 49 34 7 5 5 0 0 84 10 170
2024 Procurement 51 24 10 12 3 0 0 75 15 45
2024 Real property 37 27 21 7 7 0 0 64 15 20
2024 Material management 50 32 0 18 0 0 0 82 18 10
2024 Information management 60 26 9 3 0 0 1 87 3 60
2024 Information technology 47 29 11 8 4 0 2 77 12 160
2024 Internal audit 57 24 0 6 12 0 0 82 18 15
2024 Evaluation 72 23 0 5 0 0 0 95 5 15
2024 Data sciences 36 46 10 7 0 0 0 82 7 50
2024 Policy 48 27 9 7 9 0 0 75 16 270
2024 Project management 45 33 5 11 7 0 0 77 18 105
2024 Other services to the public 47 33 5 7 8 0 0 80 16 75
2024 None of the above 48 29 9 8 4 1 2 79 12 155
2022 Client contact centre 51 25 12 0 8 4 0 79 8 45
2022 Federal regulators 38 54 7 0 0 0 0 93 0 15
2022 Compliance, inspection and enforcement 31 47 11 11 0 0 0 78 11 15
2022 Communications or public affairs 52 30 8 7 1 2 0 84 8 100
2022 Access to information and privacy 24 36 35 0 0 0 6 63 0 10
2022 Security 62 21 11 6 0 0 0 83 6 30
2022 Science and technology 39 32 13 9 6 0 1 72 15 960
2022 Library services 51 19 23 3 4 0 0 70 7 20
2022 Administration and operations 54 32 6 6 2 0 0 86 8 345
2022 Human resources 50 27 10 9 4 0 0 77 13 195
2022 Financial management 41 40 9 4 5 0 0 82 9 170
2022 Procurement 57 24 7 5 8 0 0 81 12 45
2022 Real property 33 34 18 6 5 0 5 69 11 35
2022 Information management 59 27 11 0 2 0 1 87 2 55
2022 Information technology 49 33 7 5 3 0 2 84 8 180
2022 Internal audit 28 65 0 6 0 0 0 94 6 15
2022 Evaluation 44 56 0 0 0 0 0 100 0 15
2022 Data sciences 43 34 8 8 7 0 0 77 15 60
2022 Policy 45 37 7 5 5 0 0 83 10 255
2022 Project management 48 37 4 8 3 0 0 85 10 125
2022 Other services to the public 56 31 4 8 2 0 0 87 9 60
2022 None of the above 37 29 17 9 6 1 0 68 15 150
2020 Client contact centre 42 35 16 7 0 0 0 77 7 25
2020 Federal regulators 64 30 6 0 0 0 0 94 0 15
2020 Compliance, inspection and enforcement 64 13 15 8 0 0 0 77 8 15
2020 Communications or public affairs 57 26 8 5 2 0 1 84 7 110
2020 Access to information and privacy 76 15 9 0 0 0 0 91 0 10
2020 Security 61 25 0 14 0 0 0 86 14 25
2020 Science and technology 40 32 13 10 5 0 0 72 15 1180
2020 Library services 47 29 12 12 0 0 0 76 12 25
2020 Administration and operations 43 33 13 7 3 0 1 77 10 390
2020 Human resources 56 23 10 9 2 0 1 79 11 180
2020 Financial management 48 37 9 4 1 0 0 85 6 200
2020 Procurement 40 39 11 6 2 2 0 80 8 30
2020 Real property 37 25 10 19 10 0 0 62 28 30
2020 Material management 37 30 14 15 4 0 0 67 19 15
2020 Information management 68 26 7 0 0 0 0 93 0 55
2020 Information technology 55 23 12 6 3 1 0 78 10 175
2020 Internal audit 52 28 7 7 7 0 0 80 14 15
2020 Evaluation 28 40 11 22 0 0 0 68 22 20
2020 Data sciences 58 20 17 5 0 0 0 78 5 50
2020 Policy 52 36 5 6 2 0 0 87 8 290
2020 Project management 48 34 7 8 2 1 0 83 10 120
2020 Other services to the public 42 34 10 7 7 0 0 76 14 60
2020 None of the above 43 25 14 11 7 0 0 68 18 195
2019 Client contact centre 50 30 12 3 5 0 0 80 8 35
2019 Federal regulators 58 17 0 5 20 0 0 75 25 15
2019 Compliance, inspection and enforcement 42 21 11 10 16 0 0 63 26 20
2019 Communications or public affairs 60 24 10 5 1 0 0 84 6 125
2019 Access to information and privacy 48 27 16 0 0 0 8 83 0 15
2019 Security 53 29 6 12 0 0 0 82 12 30
2019 Science and technology 40 32 13 10 5 0 0 72 15 1505
2019 Library services 32 37 17 10 3 0 0 69 14 30
2019 Administration and operations 46 30 12 8 4 0 1 77 12 405
2019 Human resources 48 30 9 8 4 0 1 78 12 180
2019 Financial management 41 36 11 7 5 0 0 77 12 210
2019 Procurement 46 19 19 13 0 0 4 67 13 45
2019 Real property 41 26 21 6 6 0 0 67 11 45
2019 Material management 21 52 10 3 14 0 0 73 17 25
2019 Information management 47 24 13 7 8 0 0 71 16 65
2019 Information technology 46 35 5 9 2 1 2 83 12 175
2019 Internal audit 10 50 9 20 10 0 0 61 31 10
2019 Evaluation 38 31 12 8 12 0 0 69 19 25
2019 Data sciences 52 30 9 7 2 0 1 82 9 70
2019 Policy 48 31 10 7 3 0 1 80 10 295
2019 Project management 43 33 8 7 8 0 1 76 15 115
2019 Other services to the public 51 26 11 6 7 0 0 77 12 80
2019 None of the above 40 34 11 8 5 0 2 76 13 245

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 37 6 6 5 0 0 82 12 35
2024 Intelligence analysts 30 58 8 0 4 0 0 88 4 25
2024 Federal regulators 52 22 20 7 0 0 0 73 7 15
2024 Compliance, inspection and enforcement 60 34 0 6 0 0 0 94 6 15
2024 Communications or public affairs 51 32 11 6 0 0 1 83 6 100
2024 Security 44 40 0 11 4 0 0 84 16 20
2024 Science and technology 35 38 10 10 6 0 1 74 16 985
2024 Library services 59 23 3 6 8 0 0 82 15 20
2024 Administration and operations 35 36 11 10 7 0 0 72 17 360
2024 Human resources 38 36 14 8 4 0 0 74 12 185
2024 Financial management 33 44 7 12 5 0 0 77 16 170
2024 Procurement 35 29 10 23 4 0 0 63 27 45
2024 Real property 23 61 16 0 0 0 0 84 0 20
2024 Material management 29 48 23 0 0 0 0 77 0 10
2024 Information management 49 39 8 4 1 0 0 88 5 60
2024 Information technology 36 34 14 9 7 0 0 70 16 160
2024 Internal audit 34 48 5 7 6 0 0 82 13 15
2024 Evaluation 38 38 23 0 0 0 0 77 0 15
2024 Data sciences 39 38 11 11 0 2 0 78 11 50
2024 Policy 20 43 12 12 13 0 0 63 25 270
2024 Project management 25 44 10 14 7 0 0 69 21 105
2024 Other services to the public 44 31 15 8 1 0 1 76 9 75
2024 None of the above 35 35 12 11 6 1 1 71 17 150
2022 Client contact centre 28 36 20 8 8 0 0 64 16 45
2022 Federal regulators 56 36 7 0 0 0 0 93 0 15
2022 Compliance, inspection and enforcement 17 56 11 5 11 0 0 73 16 15
2022 Communications or public affairs 41 38 5 12 1 0 3 82 13 95
2022 Access to information and privacy 34 54 0 12 0 0 0 88 12 10
2022 Security 60 26 11 4 0 0 0 85 4 25
2022 Science and technology 32 43 12 9 4 0 1 75 13 955
2022 Library services 43 36 11 0 4 0 6 84 4 20
2022 Administration and operations 43 37 8 9 2 1 0 81 11 345
2022 Human resources 38 45 10 6 2 0 0 83 8 195
2022 Financial management 34 42 10 9 4 0 1 76 14 170
2022 Procurement 41 22 12 9 14 0 2 64 24 45
2022 Real property 25 58 8 7 2 0 0 83 9 35
2022 Information management 41 38 9 8 4 0 0 79 12 55
2022 Information technology 41 40 6 10 3 0 0 81 13 180
2022 Internal audit 50 27 16 0 7 0 0 77 7 15
2022 Evaluation 39 56 0 5 0 0 0 95 5 15
2022 Data sciences 36 39 7 14 2 2 0 77 17 60
2022 Policy 27 40 14 12 6 0 0 68 18 255
2022 Project management 28 48 9 8 7 0 0 76 15 125
2022 Other services to the public 38 48 8 4 1 0 1 87 5 60
2022 None of the above 34 40 6 14 5 0 2 75 19 150
2020 Client contact centre 33 41 13 12 0 0 0 75 12 25
2020 Federal regulators 51 35 13 0 0 0 0 87 0 15
2020 Compliance, inspection and enforcement 56 31 7 7 0 0 0 87 7 15
2020 Communications or public affairs 41 46 4 5 1 0 3 90 6 110
2020 Access to information and privacy 34 42 9 15 0 0 0 76 15 10
2020 Security 40 46 4 5 5 0 0 86 10 25
2020 Science and technology 30 44 13 9 3 0 1 75 12 1175
2020 Library services 30 45 4 17 0 0 4 78 18 25
2020 Administration and operations 38 39 9 11 2 0 0 77 13 385
2020 Human resources 40 40 8 8 2 0 2 82 10 180
2020 Financial management 37 42 12 5 3 0 1 79 8 200
2020 Procurement 37 37 11 7 2 0 6 79 10 35
2020 Real property 42 31 4 13 10 0 0 73 23 30
2020 Material management 27 35 19 7 12 0 0 62 19 15
2020 Information management 59 30 8 2 2 0 0 89 3 55
2020 Information technology 40 38 9 10 2 0 1 79 12 175
2020 Internal audit 51 42 0 7 0 0 0 93 7 15
2020 Evaluation 39 39 0 22 0 0 0 78 22 20
2020 Data sciences 36 34 18 10 2 0 0 70 12 50
2020 Policy 28 43 16 8 1 0 2 74 9 290
2020 Project management 27 51 12 7 2 1 0 79 9 115
2020 Other services to the public 31 47 10 7 5 0 0 77 12 60
2020 None of the above 27 46 12 11 3 0 1 73 14 195
2019 Client contact centre 31 49 6 2 12 0 0 80 14 35
2019 Federal regulators 43 45 0 0 12 0 0 88 12 15
2019 Compliance, inspection and enforcement 48 20 16 10 6 0 0 68 16 20
2019 Communications or public affairs 51 37 6 6 0 0 1 88 6 125
2019 Access to information and privacy 71 22 7 0 0 0 0 93 0 10
2019 Security 45 27 15 13 0 0 0 72 13 30
2019 Science and technology 36 40 10 10 3 0 0 77 13 1505
2019 Library services 23 51 10 7 9 0 0 74 16 30
2019 Administration and operations 35 44 9 8 4 0 0 79 12 405
2019 Human resources 41 35 10 10 4 0 0 76 14 180
2019 Financial management 27 47 11 11 4 0 0 74 15 210
2019 Procurement 46 37 5 12 0 0 0 82 12 45
2019 Real property 44 41 10 5 0 0 0 85 5 45
2019 Material management 24 54 10 4 7 0 0 78 12 25
2019 Information management 25 40 14 16 5 0 0 65 21 65
2019 Information technology 29 41 17 9 4 0 0 70 13 175
2019 Internal audit 49 51 0 0 0 0 0 100 0 10
2019 Evaluation 42 20 15 8 15 0 0 62 23 25
2019 Data sciences 42 32 14 9 2 0 1 75 11 70
2019 Policy 31 47 10 10 2 0 0 78 12 290
2019 Project management 35 40 13 6 6 0 0 75 12 115
2019 Other services to the public 39 37 11 8 2 0 3 78 10 80
2019 None of the above 38 34 12 10 5 0 1 72 16 240

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 24 11 6 0 5 3 82 7 35
2024 Intelligence analysts 65 23 8 4 0 0 0 88 4 25
2024 Federal regulators 72 0 14 6 8 0 0 72 14 15
2024 Compliance, inspection and enforcement 73 13 6 8 0 0 0 86 8 15
2024 Communications or public affairs 61 26 10 3 0 1 0 88 3 95
2024 Security 42 29 19 5 5 0 0 71 10 20
2024 Science and technology 50 26 13 5 5 1 1 78 10 985
2024 Library services 50 42 0 3 4 0 0 93 7 20
2024 Administration and operations 52 20 12 5 8 1 2 74 13 360
2024 Human resources 59 22 6 6 4 3 0 83 11 185
2024 Financial management 54 23 12 4 5 1 1 79 9 170
2024 Procurement 56 28 5 6 4 0 0 84 11 45
2024 Real property 34 37 15 6 7 0 0 71 14 20
2024 Material management 24 29 42 0 0 0 6 56 0 10
2024 Information management 65 23 7 4 0 0 1 89 4 60
2024 Information technology 53 26 12 4 4 0 1 80 8 160
2024 Internal audit 54 28 0 0 18 0 0 82 18 15
2024 Evaluation 83 6 12 0 0 0 0 88 0 15
2024 Data sciences 52 34 9 1 4 0 0 86 5 50
2024 Policy 52 23 9 5 9 1 0 76 14 270
2024 Project management 50 20 11 11 7 0 1 70 18 105
2024 Other services to the public 56 25 8 6 3 2 0 82 9 75
2024 None of the above 47 27 11 5 7 1 2 76 13 155
2022 Client contact centre 59 17 17 2 3 0 2 77 5 45
2022 Federal regulators 44 43 6 0 0 0 7 93 0 15
2022 Compliance, inspection and enforcement 55 17 11 17 0 0 0 72 17 15
2022 Communications or public affairs 61 21 7 7 1 4 0 85 8 100
2022 Access to information and privacy 39 16 40 0 0 0 6 58 0 10
2022 Security 80 6 8 4 0 3 0 88 4 30
2022 Science and technology 49 28 13 5 4 1 1 78 9 960
2022 Library services 55 35 3 3 4 0 0 91 6 20
2022 Administration and operations 60 21 11 2 3 1 1 83 5 345
2022 Human resources 57 20 10 8 2 1 2 79 11 190
2022 Financial management 52 26 13 4 4 0 1 79 8 170
2022 Procurement 62 17 7 3 12 0 0 79 15 45
2022 Real property 34 32 13 4 5 5 7 75 10 35
2022 Information management 52 30 12 3 0 3 0 84 3 55
2022 Information technology 57 25 6 5 3 2 1 85 9 180
2022 Internal audit 57 43 0 0 0 0 0 100 0 15
2022 Evaluation 39 58 4 0 0 0 0 96 0 15
2022 Data sciences 48 23 16 8 3 0 1 72 11 60
2022 Policy 57 24 8 4 6 1 0 82 10 250
2022 Project management 67 18 6 3 3 3 0 87 6 125
2022 Other services to the public 70 17 4 7 2 0 0 87 8 60
2022 None of the above 43 29 12 4 8 4 1 75 12 150
2020 Client contact centre 59 22 12 4 4 0 0 81 8 25
2020 Federal regulators 71 23 6 0 0 0 0 94 0 15
2020 Compliance, inspection and enforcement 56 15 7 8 8 0 7 75 18 15
2020 Communications or public affairs 59 22 12 4 1 2 2 83 5 110
2020 Access to information and privacy 67 6 28 0 0 0 0 72 0 10
2020 Security 62 20 4 10 0 0 4 86 10 25
2020 Science and technology 44 28 14 7 5 1 1 73 12 1175
2020 Library services 43 32 25 0 0 0 0 75 0 25
2020 Administration and operations 49 27 13 6 4 1 1 78 9 390
2020 Human resources 52 20 12 7 4 2 2 76 11 180
2020 Financial management 55 26 12 4 1 1 2 83 5 195
2020 Procurement 40 24 22 0 5 2 7 71 5 30
2020 Real property 33 22 16 5 17 5 2 59 24 30
2020 Material management 38 19 27 7 8 0 0 58 15 15
2020 Information management 73 15 10 0 0 0 2 89 0 55
2020 Information technology 57 22 12 3 4 1 1 81 7 175
2020 Internal audit 59 34 0 0 7 0 0 93 7 15
2020 Evaluation 41 35 19 0 5 0 0 76 5 15
2020 Data sciences 57 29 11 2 0 0 2 88 2 50
2020 Policy 61 25 7 4 2 1 1 87 5 290
2020 Project management 52 25 13 4 4 2 0 78 8 120
2020 Other services to the public 46 28 12 4 6 2 1 76 11 60
2020 None of the above 41 27 14 9 7 1 1 69 17 195

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 41 14 4 11 7 0 69 15 35
2024 Intelligence analysts 6 26 32 24 12 0 0 32 37 25
2024 Federal regulators 34 25 6 21 6 8 0 64 29 15
2024 Compliance, inspection and enforcement 40 33 8 20 0 0 0 72 20 15
2024 Communications or public affairs 26 45 9 16 2 2 0 72 19 100
2024 Security 11 55 5 24 5 0 0 66 30 20
2024 Science and technology 15 24 19 18 22 3 0 39 41 985
2024 Library services 20 24 19 26 7 4 0 45 35 20
2024 Administration and operations 28 29 16 10 15 1 0 59 25 365
2024 Human resources 26 25 15 17 15 1 0 52 33 185
2024 Financial management 28 34 12 9 13 3 0 65 23 170
2024 Procurement 17 34 24 13 12 0 0 51 25 45
2024 Real property 0 43 19 26 12 0 0 43 38 20
2024 Material management 22 38 18 0 22 0 0 59 22 10
2024 Information management 27 38 12 15 6 2 0 66 21 60
2024 Information technology 25 35 17 14 8 1 0 60 22 160
2024 Internal audit 36 27 18 13 6 0 0 63 19 15
2024 Evaluation 41 31 0 22 0 6 0 77 23 15
2024 Data sciences 22 39 16 11 11 0 0 61 23 50
2024 Policy 18 32 16 15 18 1 0 50 34 270
2024 Project management 16 45 13 7 19 0 0 61 26 105
2024 Other services to the public 26 35 15 19 5 1 0 61 24 75
2024 None of the above 23 32 14 15 14 1 1 56 30 155
2022 Client contact centre 29 34 28 3 5 0 0 63 9 45
2022 Federal regulators 47 27 13 7 5 0 0 74 12 15
2022 Compliance, inspection and enforcement 44 18 11 20 7 0 0 62 27 15
2022 Communications or public affairs 33 38 13 9 2 2 2 74 12 100
2022 Access to information and privacy 29 14 47 5 0 0 6 45 5 10
2022 Security 41 39 10 3 7 0 0 80 10 30
2022 Science and technology 16 28 19 17 17 3 0 45 35 960
2022 Library services 10 52 10 9 6 12 0 71 18 20
2022 Administration and operations 25 41 14 11 6 2 1 68 17 345
2022 Human resources 29 35 14 12 6 4 0 66 19 195
2022 Financial management 25 40 18 8 8 2 0 66 16 170
2022 Procurement 31 32 16 9 12 0 0 63 21 40
2022 Real property 19 23 30 18 7 3 0 43 26 35
2022 Information management 31 36 16 4 8 5 0 70 13 55
2022 Information technology 37 34 10 6 8 5 0 74 15 180
2022 Internal audit 21 58 6 7 7 0 0 79 14 15
2022 Evaluation 49 41 10 0 0 0 0 90 0 15
2022 Data sciences 23 38 10 7 17 6 0 65 25 60
2022 Policy 21 44 14 14 6 1 0 65 20 255
2022 Project management 27 36 14 11 10 2 0 64 22 125
2022 Other services to the public 35 35 11 13 4 1 0 71 18 60
2022 None of the above 21 34 15 13 13 3 0 57 27 150
2020 Client contact centre 31 39 18 9 4 0 0 70 13 25
2020 Federal regulators 25 49 12 13 0 0 0 74 13 15
2020 Compliance, inspection and enforcement 27 37 12 15 8 0 0 65 23 15
2020 Communications or public affairs 32 25 17 14 2 3 6 63 19 110
2020 Access to information and privacy 48 25 28 0 0 0 0 72 0 10
2020 Security 41 38 9 4 5 4 0 82 9 25
2020 Science and technology 14 29 23 20 12 2 1 43 33 1175
2020 Library services 19 49 12 13 8 0 0 68 20 25
2020 Administration and operations 28 35 17 12 5 3 1 65 18 385
2020 Human resources 30 33 12 15 7 3 0 65 23 180
2020 Financial management 31 37 15 10 4 2 1 70 15 200
2020 Procurement 16 48 14 6 7 6 3 70 14 35
2020 Real property 31 21 24 5 15 5 0 54 20 30
2020 Material management 21 26 22 21 11 0 0 47 32 15
2020 Information management 48 29 12 7 2 2 2 79 9 55
2020 Information technology 30 32 19 10 7 1 0 63 17 175
2020 Internal audit 29 43 14 15 0 0 0 72 15 15
2020 Evaluation 39 22 16 7 10 6 0 65 18 20
2020 Data sciences 31 38 18 7 4 0 2 70 11 50
2020 Policy 27 36 16 16 4 1 0 64 20 290
2020 Project management 21 39 16 15 8 1 0 61 23 115
2020 Other services to the public 29 46 11 7 6 0 0 75 14 60
2020 None of the above 18 31 22 14 12 2 0 51 27 195
2019 Client contact centre 33 28 12 12 12 2 0 63 24 35
2019 Federal regulators 24 38 13 12 12 0 0 63 24 15
2019 Compliance, inspection and enforcement 38 18 16 16 12 0 0 56 28 15
2019 Communications or public affairs 29 41 11 12 4 2 0 72 17 125
2019 Access to information and privacy 37 48 0 0 0 15 0 100 0 15
2019 Security 30 35 14 6 14 0 0 65 21 30
2019 Science and technology 20 25 20 17 14 4 1 47 32 1500
2019 Library services 24 36 19 6 15 0 0 60 21 30
2019 Administration and operations 28 33 18 11 8 2 0 62 19 405
2019 Human resources 25 33 18 13 9 2 0 59 23 180
2019 Financial management 26 37 20 8 9 1 0 63 17 210
2019 Procurement 47 23 11 12 7 0 0 70 19 40
2019 Real property 19 43 15 21 2 0 0 62 23 45
2019 Material management 25 23 17 21 14 0 0 48 35 25
2019 Information management 21 38 15 17 8 1 0 59 25 65
2019 Information technology 30 36 17 8 6 3 0 68 14 175
2019 Internal audit 20 40 20 9 10 0 0 61 19 10
2019 Evaluation 27 34 16 11 12 0 0 61 23 25
2019 Data sciences 36 34 13 11 4 0 2 72 15 70
2019 Policy 26 40 16 10 6 1 0 67 16 290
2019 Project management 20 40 20 9 11 0 1 61 20 115
2019 Other services to the public 21 34 16 14 10 5 0 58 25 80
2019 None of the above 22 33 15 12 13 4 1 59 26 240

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 20 21 0 6 0 8 50 50 35
2024 Intelligence analysts 47 15 31 4 0 0 4 49 51 25
2024 Federal regulators 41 19 6 7 6 8 14 52 48 15
2024 Compliance, inspection and enforcement 52 41 0 0 0 0 7 56 44 15
2024 Communications or public affairs 51 25 10 3 6 0 4 54 46 100
2024 Security 34 44 4 11 7 0 0 34 66 20
2024 Science and technology 49 26 11 4 3 2 4 52 48 985
2024 Library services 57 19 14 6 4 0 0 57 43 20
2024 Administration and operations 52 18 12 5 6 1 6 56 44 365
2024 Human resources 51 12 13 8 6 1 10 57 43 185
2024 Financial management 48 21 11 6 6 1 6 52 48 170
2024 Procurement 52 20 14 7 5 0 2 53 47 45
2024 Real property 39 21 19 9 6 3 3 42 58 20
2024 Material management 35 7 8 23 0 0 27 47 53 10
2024 Information management 42 32 13 7 2 0 3 44 56 60
2024 Information technology 48 24 11 3 5 2 7 52 48 160
2024 Internal audit 34 25 23 5 5 0 8 37 63 15
2024 Evaluation 43 29 5 0 11 0 12 49 51 15
2024 Data sciences 36 42 7 4 0 1 9 40 60 50
2024 Policy 34 29 17 8 10 1 2 34 66 270
2024 Project management 32 27 18 6 10 1 5 34 66 105
2024 Other services to the public 46 13 22 6 8 1 5 49 51 75
2024 None of the above 45 26 8 5 5 4 7 51 49 155
2022 Client contact centre 48 19 10 1 7 10 5 45
2022 Federal regulators 49 20 18 0 14 0 0 15
2022 Compliance, inspection and enforcement 46 24 30 0 0 0 0 15
2022 Communications or public affairs 47 27 14 6 2 1 3 100
2022 Access to information and privacy 28 21 0 0 5 6 40 10
2022 Security 65 18 14 0 0 0 3 30
2022 Science and technology 46 29 12 4 4 1 4 960
2022 Library services 57 21 15 0 3 0 4 20
2022 Administration and operations 50 26 11 4 4 1 5 345
2022 Human resources 55 22 9 2 6 0 5 195
2022 Financial management 55 20 11 4 5 0 4 170
2022 Procurement 57 9 21 9 0 0 4 45
2022 Real property 51 16 9 12 0 0 11 35
2022 Information management 49 20 18 4 3 0 6 55
2022 Information technology 53 27 12 2 3 1 2 180
2022 Internal audit 44 31 12 0 7 0 6 15
2022 Evaluation 51 24 7 5 0 4 10 15
2022 Data sciences 40 31 18 4 2 0 6 60
2022 Policy 38 25 19 8 6 0 3 255
2022 Project management 43 30 15 3 5 0 4 125
2022 Other services to the public 44 28 8 11 7 0 3 60
2022 None of the above 46 23 15 5 7 1 3 150
2020 Client contact centre 59 9 21 0 11 0 0 25
2020 Federal regulators 68 13 13 0 0 0 6 15
2020 Compliance, inspection and enforcement 71 29 0 0 0 0 0 15
2020 Communications or public affairs 48 24 13 5 5 0 5 110
2020 Access to information and privacy 23 33 17 9 0 9 9 10
2020 Security 74 14 8 0 0 4 0 25
2020 Science and technology 48 25 14 6 3 1 3 1175
2020 Library services 40 36 25 0 0 0 0 25
2020 Administration and operations 52 24 14 5 3 0 2 390
2020 Human resources 51 25 14 6 2 0 2 180
2020 Financial management 51 26 11 4 4 1 3 200
2020 Procurement 50 24 10 4 0 7 6 35
2020 Real property 40 41 3 9 6 0 2 30
2020 Material management 60 22 11 0 0 0 7 15
2020 Information management 62 24 6 2 2 0 5 55
2020 Information technology 58 26 7 4 2 0 3 175
2020 Internal audit 37 27 14 8 7 0 7 15
2020 Evaluation 56 22 11 6 6 0 0 20
2020 Data sciences 46 30 17 3 2 0 2 50
2020 Policy 41 26 15 10 3 0 4 290
2020 Project management 47 28 9 7 3 1 4 120
2020 Other services to the public 39 26 22 12 1 0 0 60
2020 None of the above 44 27 14 6 3 2 5 195
2019 Client contact centre 44 35 5 7 7 0 3 35
2019 Federal regulators 47 13 13 12 0 7 8 15
2019 Compliance, inspection and enforcement 59 15 15 0 6 0 5 20
2019 Communications or public affairs 45 21 14 6 4 0 10 125
2019 Access to information and privacy 50 14 7 7 0 8 13 15
2019 Security 56 24 17 3 0 0 0 30
2019 Science and technology 51 26 12 3 2 1 5 1500
2019 Library services 60 20 14 3 3 0 0 30
2019 Administration and operations 52 25 9 5 3 1 4 405
2019 Human resources 48 25 13 6 3 0 4 180
2019 Financial management 53 26 10 5 3 1 2 210
2019 Procurement 64 20 5 4 2 0 5 45
2019 Real property 58 23 5 11 0 2 2 45
2019 Material management 57 21 4 0 10 0 8 25
2019 Information management 53 29 8 0 6 1 3 65
2019 Information technology 60 25 6 2 2 2 3 175
2019 Internal audit 39 20 10 20 0 0 10 10
2019 Evaluation 54 23 15 8 0 0 0 25
2019 Data sciences 54 24 14 3 0 1 4 70
2019 Policy 45 26 15 7 4 0 3 295
2019 Project management 50 20 15 7 3 0 5 110
2019 Other services to the public 51 24 13 2 7 3 0 80
2019 None of the above 54 21 11 4 4 1 6 240

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 2 6 8 9 6 14 69 31 35
2024 Intelligence analysts 52 24 6 0 8 3 8 58 42 25
2024 Federal regulators 53 13 0 0 7 14 14 73 27 15
2024 Compliance, inspection and enforcement 65 0 0 0 6 0 28 91 9 15
2024 Communications or public affairs 54 10 10 9 2 2 14 64 36 100
2024 Security 30 16 0 4 31 0 19 37 63 20
2024 Science and technology 61 9 5 2 3 3 17 76 24 985
2024 Library services 62 14 8 11 0 4 0 65 35 20
2024 Administration and operations 54 10 6 3 8 2 18 67 33 365
2024 Human resources 46 9 7 5 9 0 25 61 39 185
2024 Financial management 52 13 4 5 7 4 15 65 35 170
2024 Procurement 45 9 12 7 16 0 12 51 49 45
2024 Real property 58 14 7 8 6 0 7 63 37 20
2024 Material management 64 7 6 0 0 0 23 83 17 10
2024 Information management 45 22 10 7 3 0 12 51 49 60
2024 Information technology 47 13 12 4 9 3 13 55 45 160
2024 Internal audit 47 6 23 0 6 0 18 57 43 15
2024 Evaluation 31 29 14 11 10 0 6 33 67 15
2024 Data sciences 55 8 15 2 5 2 13 65 35 50
2024 Policy 43 8 10 9 17 2 11 49 51 270
2024 Project management 54 12 6 4 10 3 10 62 38 105
2024 Other services to the public 55 11 8 1 4 1 19 69 31 75
2024 None of the above 50 10 6 4 7 7 16 65 35 155

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 65 4 0 14 3 6 7 75 25 35
2024 Intelligence analysts 66 11 6 0 8 9 0 73 27 25
2024 Federal regulators 78 0 0 0 0 14 8 100 0 15
2024 Compliance, inspection and enforcement 80 0 8 0 0 0 13 91 9 15
2024 Communications or public affairs 77 10 6 1 1 1 5 81 19 100
2024 Security 78 4 4 5 0 0 9 85 15 20
2024 Science and technology 65 12 6 3 3 4 6 73 27 985
2024 Library services 85 3 0 0 4 8 0 92 8 20
2024 Administration and operations 72 7 6 2 4 4 6 80 20 365
2024 Human resources 70 9 3 2 4 0 11 79 21 180
2024 Financial management 66 12 4 3 4 4 7 75 25 170
2024 Procurement 76 9 4 2 2 3 4 82 18 45
2024 Real property 73 14 3 4 3 3 0 76 24 20
2024 Material management 61 7 0 9 14 0 9 67 33 10
2024 Information management 66 20 1 0 1 7 5 75 25 60
2024 Information technology 71 10 4 3 2 2 8 79 21 160
2024 Internal audit 64 6 11 0 5 6 8 74 26 15
2024 Evaluation 83 0 0 6 0 0 12 94 6 15
2024 Data sciences 73 5 3 6 3 2 7 81 19 50
2024 Policy 62 13 7 3 5 6 4 69 31 270
2024 Project management 64 11 7 2 7 6 5 71 29 105
2024 Other services to the public 72 8 3 2 2 8 6 83 17 75
2024 None of the above 69 6 2 3 3 7 10 83 17 150
2022 Client contact centre 67 7 5 2 7 13 0 45
2022 Federal regulators 71 29 0 0 0 0 0 15
2022 Compliance, inspection and enforcement 88 7 5 0 0 0 0 15
2022 Communications or public affairs 82 6 0 0 4 5 4 100
2022 Access to information and privacy 43 16 0 0 0 0 40 10
2022 Security 75 10 7 0 0 5 3 30
2022 Science and technology 70 12 6 2 2 5 4 960
2022 Library services 75 7 0 0 0 6 12 20
2022 Administration and operations 73 9 5 2 1 4 6 345
2022 Human resources 73 9 3 3 3 1 8 195
2022 Financial management 69 11 7 1 7 3 2 170
2022 Procurement 77 9 0 2 2 5 4 45
2022 Real property 65 12 5 0 0 5 13 35
2022 Information management 80 7 1 0 4 2 6 55
2022 Information technology 77 9 3 2 2 5 1 180
2022 Internal audit 77 16 0 0 7 0 0 15
2022 Evaluation 90 5 0 0 0 0 5 15
2022 Data sciences 74 9 1 6 1 0 9 60
2022 Policy 76 10 2 2 2 3 5 255
2022 Project management 74 9 2 2 3 4 5 125
2022 Other services to the public 75 7 5 0 2 6 5 60
2022 None of the above 71 12 4 2 3 3 4 150
2020 Client contact centre 57 25 15 4 0 0 0 20
2020 Federal regulators 86 6 0 0 0 0 8 15
2020 Compliance, inspection and enforcement 69 22 0 0 8 0 0 15
2020 Communications or public affairs 82 5 4 1 1 2 4 110
2020 Access to information and privacy 82 0 0 0 0 0 18 10
2020 Security 85 0 0 0 11 4 0 20
2020 Science and technology 71 11 6 2 2 4 3 1170
2020 Library services 84 4 0 0 0 13 0 25
2020 Administration and operations 78 9 5 2 1 2 3 390
2020 Human resources 82 5 2 3 2 2 4 180
2020 Financial management 75 11 4 2 1 5 3 200
2020 Procurement 79 7 6 0 0 2 6 35
2020 Real property 68 19 6 0 5 0 2 30
2020 Material management 55 15 6 0 9 0 15 15
2020 Information management 85 3 5 0 2 0 5 55
2020 Information technology 76 8 3 5 3 2 3 175
2020 Internal audit 86 0 7 0 0 0 7 15
2020 Evaluation 78 6 0 7 5 6 0 20
2020 Data sciences 85 8 2 0 0 2 3 50
2020 Policy 74 10 5 2 2 4 3 290
2020 Project management 70 11 7 4 2 2 4 115
2020 Other services to the public 82 2 12 3 1 0 0 60
2020 None of the above 76 9 4 3 2 4 2 195
2019 Client contact centre 72 11 7 0 2 5 3 35
2019 Federal regulators 74 0 8 0 12 7 0 15
2019 Compliance, inspection and enforcement 74 10 0 0 16 0 0 20
2019 Communications or public affairs 79 5 4 1 1 1 9 125
2019 Access to information and privacy 72 0 0 0 0 15 13 15
2019 Security 74 11 6 0 3 6 0 30
2019 Science and technology 74 10 4 2 3 3 4 1500
2019 Library services 84 4 0 0 6 3 3 30
2019 Administration and operations 75 9 3 3 2 4 4 405
2019 Human resources 78 9 3 2 3 2 3 180
2019 Financial management 71 10 7 2 5 3 3 210
2019 Procurement 84 2 10 0 2 2 0 45
2019 Real property 78 16 0 2 0 2 2 45
2019 Material management 54 7 13 4 6 4 11 25
2019 Information management 66 14 7 3 2 3 7 65
2019 Information technology 84 8 2 0 2 2 2 175
2019 Internal audit 69 0 0 0 20 10 0 10
2019 Evaluation 66 8 11 0 15 0 0 25
2019 Data sciences 81 10 1 0 2 1 5 70
2019 Policy 77 10 4 3 2 1 3 295
2019 Project management 75 8 9 3 2 2 1 110
2019 Other services to the public 79 4 7 2 2 3 2 80
2019 None of the above 76 7 3 2 3 4 5 240

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 8 0 6 3 6 14 79 21 35
2024 Intelligence analysts 71 8 6 0 0 4 12 84 16 25
2024 Federal regulators 72 0 0 0 6 8 14 92 8 15
2024 Compliance, inspection and enforcement 73 0 0 6 0 0 20 92 8 15
2024 Communications or public affairs 79 7 5 0 0 0 9 86 14 100
2024 Security 73 5 4 5 0 0 13 84 16 20
2024 Science and technology 73 7 3 1 2 3 12 86 14 985
2024 Library services 73 15 4 3 0 0 5 76 24 20
2024 Administration and operations 71 7 3 2 4 2 12 82 18 365
2024 Human resources 68 5 6 2 3 1 15 81 19 180
2024 Financial management 64 10 2 2 1 5 15 80 20 170
2024 Procurement 78 9 4 0 0 1 7 85 15 45
2024 Real property 76 10 4 0 0 3 8 85 15 20
2024 Material management 61 0 0 0 0 0 39 100 0 10
2024 Information management 80 7 4 4 2 0 3 83 17 60
2024 Information technology 71 10 4 1 3 1 11 80 20 160
2024 Internal audit 75 17 0 0 0 0 8 81 19 15
2024 Evaluation 71 6 0 5 6 0 12 81 19 15
2024 Data sciences 78 6 2 2 0 1 12 89 11 50
2024 Policy 69 6 3 2 5 2 12 81 19 270
2024 Project management 63 12 5 2 4 3 11 73 27 105
2024 Other services to the public 68 4 7 2 2 6 12 82 18 75
2024 None of the above 63 12 5 1 0 6 12 77 23 150

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 5 6 9 3 5 10 72 28 35
2024 Intelligence analysts 67 11 0 0 6 9 7 80 20 25
2024 Federal regulators 55 17 0 0 6 8 14 71 29 15
2024 Compliance, inspection and enforcement 65 0 0 0 14 0 20 82 18 15
2024 Communications or public affairs 72 8 11 3 1 1 5 76 24 100
2024 Security 60 16 13 0 7 0 4 63 37 20
2024 Science and technology 69 11 3 1 2 3 11 80 20 985
2024 Library services 67 16 0 8 4 0 5 71 29 20
2024 Administration and operations 68 8 4 3 4 1 11 77 23 365
2024 Human resources 64 7 10 2 2 0 15 75 25 185
2024 Financial management 58 16 6 3 2 4 12 69 31 170
2024 Procurement 50 25 17 0 1 0 6 53 47 45
2024 Real property 69 10 10 0 0 3 8 78 22 20
2024 Material management 63 0 14 0 14 0 9 69 31 10
2024 Information management 72 11 6 2 6 0 3 75 25 60
2024 Information technology 63 15 6 3 5 1 8 69 31 160
2024 Internal audit 57 30 0 0 5 0 8 62 38 15
2024 Evaluation 66 11 0 0 11 0 12 75 25 15
2024 Data sciences 72 9 4 2 2 3 9 81 19 50
2024 Policy 54 15 8 3 7 2 9 61 39 270
2024 Project management 37 14 17 10 9 2 11 42 58 105
2024 Other services to the public 56 7 12 3 5 7 11 67 33 75
2024 None of the above 58 14 7 3 4 6 9 68 32 155

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 16 28 18 5 3 9 42 26 35
2024 Intelligence analysts 10 38 22 11 19 0 0 48 30 25
2024 Federal regulators 23 17 6 34 14 0 6 42 51 15
2024 Compliance, inspection and enforcement 21 6 19 28 12 0 14 31 46 15
2024 Communications or public affairs 19 34 7 22 10 5 1 58 35 95
2024 Security 5 23 15 26 25 0 5 30 54 20
2024 Science and technology 14 22 12 16 29 4 4 38 49 985
2024 Library services 11 26 3 17 43 0 0 37 60 20
2024 Administration and operations 16 27 10 19 23 2 2 45 44 360
2024 Human resources 19 22 13 19 21 2 4 44 43 185
2024 Financial management 14 33 12 16 19 2 4 50 37 170
2024 Procurement 9 28 20 9 29 5 0 39 40 45
2024 Real property 6 38 18 8 30 0 0 44 38 20
2024 Material management 8 25 31 0 30 0 6 35 32 10
2024 Information management 7 29 16 24 20 1 3 38 46 60
2024 Information technology 13 29 15 15 19 5 3 47 37 160
2024 Internal audit 22 31 19 16 11 0 0 53 28 15
2024 Evaluation 41 25 0 17 6 11 0 74 26 15
2024 Data sciences 6 47 13 18 13 3 0 54 32 50
2024 Policy 17 36 13 13 17 3 0 55 32 270
2024 Project management 17 22 16 20 24 0 1 39 44 105
2024 Other services to the public 16 19 10 31 12 6 5 39 49 75
2024 None of the above 21 23 12 15 21 3 5 47 39 150
2022 Client contact centre 25 30 16 10 7 11 1 62 20 45
2022 Federal regulators 27 47 5 14 7 0 0 74 21 15
2022 Compliance, inspection and enforcement 7 42 4 25 15 0 6 53 43 15
2022 Communications or public affairs 20 34 12 12 11 2 10 61 26 100
2022 Access to information and privacy 23 26 0 5 5 0 40 83 17 10
2022 Security 19 41 14 13 13 0 0 60 26 30
2022 Science and technology 17 23 9 17 25 2 6 44 46 960
2022 Library services 6 29 11 39 11 4 0 36 52 20
2022 Administration and operations 18 40 11 16 12 2 1 60 29 345
2022 Human resources 25 34 9 13 15 1 4 62 29 195
2022 Financial management 18 32 9 19 18 2 2 53 38 170
2022 Procurement 20 39 10 12 16 0 2 60 29 45
2022 Real property 13 21 16 14 25 8 2 38 44 35
2022 Information management 24 26 13 9 16 5 7 57 28 55
2022 Information technology 32 29 8 12 13 3 2 65 27 180
2022 Internal audit 6 78 0 0 15 0 0 85 15 15
2022 Evaluation 27 46 5 7 10 4 0 76 18 15
2022 Data sciences 16 27 24 9 13 2 10 48 25 60
2022 Policy 22 39 10 14 12 2 1 63 27 255
2022 Project management 23 31 11 20 13 1 1 55 34 125
2022 Other services to the public 17 37 14 10 21 1 0 55 31 60
2022 None of the above 16 29 16 14 19 1 4 48 35 150
2020 Client contact centre 13 37 16 5 17 4 9 57 25 25
2020 Federal regulators 32 27 21 20 0 0 0 59 20 15
2020 Compliance, inspection and enforcement 27 16 28 12 16 0 0 44 29 15
2020 Communications or public affairs 19 26 19 14 9 3 10 51 27 110
2020 Access to information and privacy 34 29 28 9 0 0 0 63 9 10
2020 Security 37 25 12 9 14 4 0 64 23 25
2020 Science and technology 14 24 14 19 25 2 3 39 46 1180
2020 Library services 9 40 20 20 12 0 0 48 32 25
2020 Administration and operations 24 30 17 12 14 2 1 55 27 390
2020 Human resources 31 25 15 16 11 1 2 58 27 180
2020 Financial management 23 33 15 14 12 1 2 58 27 200
2020 Procurement 9 33 32 14 5 6 2 45 20 35
2020 Real property 26 24 17 7 19 0 7 54 28 30
2020 Material management 17 7 4 34 22 7 7 29 66 15
2020 Information management 35 34 13 2 12 2 1 72 14 55
2020 Information technology 23 29 13 12 18 1 3 54 32 175
2020 Internal audit 29 29 0 14 15 0 14 67 33 15
2020 Evaluation 35 35 0 6 12 12 0 80 20 15
2020 Data sciences 26 33 11 15 15 0 0 59 30 50
2020 Policy 28 37 14 13 7 1 1 66 20 290
2020 Project management 17 36 17 17 12 2 0 54 29 120
2020 Other services to the public 20 26 19 14 19 0 1 47 33 60
2020 None of the above 19 27 14 18 18 2 2 48 38 195
2019 Client contact centre 26 21 11 12 17 7 5 54 33 35
2019 Federal regulators 19 25 24 5 26 0 0 44 32 15
2019 Compliance, inspection and enforcement 26 20 22 10 22 0 0 46 32 20
2019 Communications or public affairs 25 26 13 21 9 2 5 55 32 125
2019 Access to information and privacy 51 20 14 0 0 15 0 84 0 15
2019 Security 30 26 15 5 20 0 3 58 26 30
2019 Science and technology 19 21 14 16 22 4 5 43 41 1505
2019 Library services 10 19 10 36 22 0 3 30 60 30
2019 Administration and operations 21 29 16 15 15 2 2 52 32 410
2019 Human resources 22 33 14 16 12 1 2 57 29 180
2019 Financial management 20 24 17 17 17 3 2 46 36 210
2019 Procurement 30 25 19 9 17 0 0 55 26 45
2019 Real property 13 34 22 15 13 0 3 48 29 45
2019 Material management 13 12 14 15 35 0 11 29 56 25
2019 Information management 18 27 15 20 17 4 0 46 39 65
2019 Information technology 28 25 17 13 14 2 2 55 28 175
2019 Internal audit 20 20 20 0 20 0 19 50 25 10
2019 Evaluation 25 24 16 12 20 0 4 50 33 25
2019 Data sciences 26 25 20 6 16 1 7 55 23 70
2019 Policy 35 31 11 11 9 1 2 68 21 295
2019 Project management 14 32 17 15 18 1 4 48 34 115
2019 Other services to the public 24 17 16 14 23 2 4 44 39 80
2019 None of the above 24 19 17 14 20 5 2 46 36 245

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 30 29 3 7 0 2 61 10 35
2024 Intelligence analysts 28 32 17 4 19 0 0 60 23 25
2024 Federal regulators 45 27 28 0 0 0 0 72 0 15
2024 Compliance, inspection and enforcement 58 21 15 0 6 0 0 79 6 15
2024 Communications or public affairs 48 38 6 5 2 0 0 86 7 100
2024 Security 26 32 5 25 7 0 5 61 34 20
2024 Science and technology 31 38 12 11 7 0 0 70 18 985
2024 Library services 43 33 0 17 7 0 0 76 24 20
2024 Administration and operations 34 39 10 8 9 0 0 73 17 360
2024 Human resources 29 41 12 10 8 0 0 70 18 180
2024 Financial management 38 37 9 8 7 0 1 76 16 170
2024 Procurement 24 36 19 13 9 0 0 59 22 45
2024 Real property 38 31 19 8 3 0 0 69 11 20
2024 Material management 50 35 0 0 14 0 0 86 14 10
2024 Information management 35 37 7 14 6 0 0 72 21 60
2024 Information technology 31 45 10 9 4 0 1 77 13 160
2024 Internal audit 25 49 0 12 13 0 0 75 25 15
2024 Evaluation 41 37 6 5 11 0 0 78 16 15
2024 Data sciences 26 49 6 6 7 0 6 80 13 50
2024 Policy 30 35 9 15 11 0 0 65 26 270
2024 Project management 27 39 12 13 8 0 0 67 21 105
2024 Other services to the public 39 32 11 17 0 0 1 72 17 75
2024 None of the above 30 37 18 7 8 0 0 67 15 155
2022 Client contact centre 27 30 22 11 10 0 0 57 21 45
2022 Federal regulators 65 19 9 6 0 0 0 84 6 15
2022 Compliance, inspection and enforcement 44 45 0 10 0 0 0 90 10 15
2022 Communications or public affairs 41 42 8 6 2 0 0 84 8 95
2022 Access to information and privacy 22 63 9 0 6 0 0 85 6 10
2022 Security 58 30 3 7 0 0 2 90 7 30
2022 Science and technology 30 40 13 10 7 0 0 70 17 960
2022 Library services 41 35 9 8 7 0 0 76 14 20
2022 Administration and operations 40 42 9 6 3 0 0 82 9 345
2022 Human resources 45 36 5 10 3 0 0 82 13 195
2022 Financial management 33 45 11 8 2 0 0 78 11 170
2022 Procurement 38 31 10 16 4 0 0 69 21 45
2022 Real property 35 33 10 13 9 0 0 68 23 35
2022 Information management 42 35 8 12 3 0 0 77 15 55
2022 Information technology 43 42 7 3 4 0 0 86 7 180
2022 Internal audit 38 40 8 6 7 0 0 78 14 15
2022 Evaluation 18 55 11 13 4 0 0 73 16 15
2022 Data sciences 43 27 10 10 5 0 4 73 16 60
2022 Policy 34 47 8 8 3 0 0 80 12 250
2022 Project management 36 39 10 11 4 0 0 75 15 125
2022 Other services to the public 49 32 7 7 5 0 0 81 12 60
2022 None of the above 32 38 16 8 7 0 0 69 15 150
2020 Client contact centre 38 50 9 3 0 0 0 88 3 25
2020 Federal regulators 52 34 14 0 0 0 0 86 0 15
2020 Compliance, inspection and enforcement 69 8 7 8 8 0 0 77 16 15
2020 Communications or public affairs 37 44 7 8 4 0 0 80 13 110
2020 Security 49 28 8 10 5 0 0 77 15 25
2020 Science and technology 30 42 12 12 4 0 0 72 15 1175
2020 Library services 16 52 11 20 0 0 0 69 20 25
2020 Administration and operations 37 41 10 9 3 0 0 78 12 390
2020 Human resources 49 36 4 8 3 0 0 84 11 180
2020 Financial management 34 49 10 4 3 0 0 83 7 200
2020 Procurement 35 45 16 5 0 0 0 80 5 35
2020 Real property 26 51 14 5 5 0 0 77 10 30
2020 Material management 27 34 15 12 13 0 0 61 24 15
2020 Information management 49 42 2 3 3 0 0 92 7 55
2020 Information technology 40 38 12 5 6 0 0 77 11 175
2020 Internal audit 37 55 7 0 0 0 0 93 0 15
2020 Evaluation 33 28 16 23 0 0 0 61 23 20
2020 Data sciences 42 39 9 7 3 0 0 81 10 50
2020 Policy 38 47 7 7 1 0 0 85 8 290
2020 Project management 35 48 8 7 2 0 0 83 9 120
2020 Other services to the public 30 33 16 11 11 0 0 63 22 60
2020 None of the above 28 41 14 12 5 0 0 69 17 195
2019 Client contact centre 35 25 18 12 9 0 0 61 22 35
2019 Federal regulators 50 25 8 5 12 0 0 75 17 15
2019 Compliance, inspection and enforcement 36 27 6 20 11 0 0 63 31 20
2019 Communications or public affairs 42 34 13 9 2 0 0 76 11 125
2019 Access to information and privacy 44 49 0 0 0 7 0 100 0 15
2019 Security 41 32 21 4 3 0 0 73 7 30
2019 Science and technology 34 39 13 10 5 0 0 73 14 1495
2019 Library services 22 46 3 10 19 0 0 68 29 30
2019 Administration and operations 37 37 10 10 5 1 0 75 15 405
2019 Human resources 44 35 10 6 4 1 0 80 10 180
2019 Financial management 32 40 14 9 5 0 0 72 15 210
2019 Procurement 34 35 20 8 2 0 0 69 11 45
2019 Real property 39 40 16 5 0 0 0 79 5 45
2019 Material management 31 31 15 17 6 0 0 62 23 25
2019 Information management 33 34 8 16 4 4 0 70 21 65
2019 Information technology 37 40 13 6 5 0 0 77 10 175
2019 Internal audit 19 61 0 0 20 0 0 80 20 10
2019 Evaluation 19 41 12 12 16 0 0 60 28 25
2019 Data sciences 46 30 14 9 1 0 0 76 10 70
2019 Policy 35 40 11 9 5 0 0 75 14 290
2019 Project management 34 41 11 8 5 0 2 76 13 115
2019 Other services to the public 31 37 9 10 9 4 0 70 20 80
2019 None of the above 37 35 14 10 5 0 0 71 15 240

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 45 21 0 7 0 2 72 7 35
2024 Intelligence analysts 38 35 12 8 8 0 0 73 16 25
2024 Federal regulators 52 8 33 8 0 0 0 59 8 15
2024 Compliance, inspection and enforcement 52 41 0 0 6 0 0 94 6 15
2024 Communications or public affairs 50 36 8 5 1 0 0 87 6 100
2024 Security 32 46 17 0 4 0 0 79 4 20
2024 Science and technology 41 35 10 8 6 0 0 76 14 980
2024 Library services 32 39 11 10 7 0 0 71 17 15
2024 Administration and operations 41 34 9 10 7 0 0 75 17 360
2024 Human resources 39 35 12 8 7 0 0 73 15 185
2024 Financial management 50 28 11 5 6 0 0 78 11 170
2024 Procurement 28 37 15 18 2 0 0 65 20 45
2024 Real property 33 48 4 7 8 0 0 80 16 20
2024 Material management 56 30 0 0 14 0 0 86 14 10
2024 Information management 42 35 18 0 4 0 0 77 4 60
2024 Information technology 35 40 16 6 1 0 1 76 7 160
2024 Internal audit 42 23 17 12 6 0 0 65 18 15
2024 Evaluation 41 49 0 11 0 0 0 89 11 15
2024 Data sciences 39 32 14 9 6 0 0 71 15 50
2024 Policy 31 36 10 13 11 0 0 67 23 270
2024 Project management 32 37 14 8 10 0 0 69 17 105
2024 Other services to the public 45 34 11 5 2 0 3 81 7 75
2024 None of the above 33 33 17 7 9 1 0 66 16 155
2022 Client contact centre 27 25 33 5 10 0 0 52 15 45
2022 Federal regulators 65 28 0 6 0 0 0 94 6 15
2022 Compliance, inspection and enforcement 44 40 11 5 0 0 0 83 5 15
2022 Communications or public affairs 50 33 6 10 1 0 0 83 11 100
2022 Access to information and privacy 33 12 50 0 6 0 0 45 6 10
2022 Security 59 27 10 4 0 0 0 86 4 30
2022 Science and technology 39 37 14 6 5 0 0 76 11 960
2022 Library services 39 45 12 0 4 0 0 84 4 20
2022 Administration and operations 46 33 11 7 2 0 0 80 10 345
2022 Human resources 53 32 9 5 1 0 0 85 7 195
2022 Financial management 42 38 11 6 3 0 0 80 9 170
2022 Procurement 43 38 8 9 2 0 0 81 11 45
2022 Real property 42 29 17 2 9 0 0 71 12 35
2022 Information management 44 37 12 5 2 0 0 81 7 55
2022 Information technology 45 39 8 3 5 0 0 84 8 180
2022 Internal audit 29 56 8 0 7 0 0 85 7 15
2022 Evaluation 38 44 4 4 10 0 0 82 14 15
2022 Data sciences 41 39 9 3 8 0 0 80 11 60
2022 Policy 34 46 8 8 4 0 0 80 12 255
2022 Project management 42 39 9 9 1 0 0 81 10 125
2022 Other services to the public 47 30 17 3 3 0 0 77 6 60
2022 None of the above 34 38 16 6 6 1 0 72 12 150
2020 Client contact centre 43 37 16 3 0 0 0 80 3 25
2020 Federal regulators 72 14 14 0 0 0 0 86 0 15
2020 Compliance, inspection and enforcement 71 13 0 8 8 0 0 84 16 15
2020 Communications or public affairs 39 34 20 3 4 0 0 73 8 110
2020 Access to information and privacy 59 17 15 9 0 0 0 76 9 10
2020 Security 53 37 5 0 5 0 0 90 5 25
2020 Science and technology 40 34 14 8 3 0 0 75 11 1175
2020 Library services 25 48 16 7 4 0 0 73 11 25
2020 Administration and operations 38 39 13 6 3 0 0 78 9 390
2020 Human resources 54 29 6 7 4 0 0 83 11 180
2020 Financial management 39 41 13 5 2 0 0 80 7 200
2020 Procurement 37 40 16 5 2 0 0 76 7 30
2020 Real property 31 35 22 3 10 0 0 66 12 30
2020 Material management 27 30 16 15 13 0 0 57 27 15
2020 Information management 68 25 3 2 2 0 0 93 3 55
2020 Information technology 47 34 8 6 6 0 0 81 12 175
2020 Internal audit 43 50 0 7 0 0 0 93 7 15
2020 Evaluation 50 28 0 17 0 6 0 82 18 20
2020 Data sciences 59 26 3 8 3 0 0 85 12 50
2020 Policy 41 39 14 4 2 0 0 80 6 290
2020 Project management 41 34 13 8 5 0 0 74 13 120
2020 Other services to the public 30 41 16 10 3 0 0 70 14 60
2020 None of the above 31 31 21 10 7 0 0 62 17 195
2019 Client contact centre 41 30 15 7 7 0 0 71 14 35
2019 Federal regulators 56 19 0 13 12 0 0 75 25 15
2019 Compliance, inspection and enforcement 37 27 10 0 26 0 0 64 26 20
2019 Communications or public affairs 45 38 11 5 2 0 0 82 7 125
2019 Access to information and privacy 57 36 7 0 0 0 0 93 0 15
2019 Security 37 39 12 6 6 0 0 76 12 30
2019 Science and technology 40 35 14 7 4 0 0 75 12 1495
2019 Library services 15 46 6 17 16 0 0 61 33 30
2019 Administration and operations 41 35 13 6 5 1 0 77 10 405
2019 Human resources 46 37 9 5 3 0 0 83 8 180
2019 Financial management 36 38 11 10 4 0 0 75 14 210
2019 Procurement 36 28 28 2 7 0 0 63 9 45
2019 Real property 40 44 12 4 0 0 0 84 4 45
2019 Material management 25 52 10 3 9 0 0 77 13 25
2019 Information management 39 32 11 11 8 0 0 71 19 65
2019 Information technology 43 41 8 2 5 1 0 84 7 175
2019 Internal audit 10 59 20 0 10 0 0 69 10 10
2019 Evaluation 22 27 20 11 19 0 0 50 30 25
2019 Data sciences 56 22 13 8 1 0 0 78 9 70
2019 Policy 36 37 11 12 4 0 0 73 16 295
2019 Project management 40 36 9 9 6 0 0 76 15 110
2019 Other services to the public 39 34 8 12 6 1 0 74 18 80
2019 None of the above 37 33 16 10 5 0 0 69 15 245

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 44 16 0 5 0 0 79 5 35
2024 Intelligence analysts 24 41 18 13 4 0 0 65 17 25
2024 Federal regulators 52 36 12 0 0 0 0 88 0 15
2024 Compliance, inspection and enforcement 61 25 0 14 0 0 0 86 14 15
2024 Communications or public affairs 56 31 7 5 2 0 0 87 7 100
2024 Security 35 35 15 9 5 0 0 70 14 20
2024 Science and technology 34 33 14 11 6 0 1 68 18 980
2024 Library services 43 29 22 3 3 0 0 72 6 20
2024 Administration and operations 37 38 11 9 5 0 0 75 14 365
2024 Human resources 40 35 10 7 8 0 1 76 15 185
2024 Financial management 41 39 9 5 6 0 0 80 11 170
2024 Procurement 32 43 15 6 4 0 0 76 9 45
2024 Real property 27 48 11 11 4 0 0 75 15 20
2024 Material management 47 38 0 0 14 0 0 86 14 10
2024 Information management 42 36 14 3 4 0 0 78 8 60
2024 Information technology 38 32 16 11 3 0 1 71 13 160
2024 Internal audit 44 38 0 0 18 0 0 82 18 15
2024 Evaluation 66 17 6 6 5 0 0 83 11 15
2024 Data sciences 37 37 18 4 4 0 1 74 8 50
2024 Policy 27 38 13 11 8 2 1 67 20 270
2024 Project management 25 43 11 13 8 0 0 68 21 105
2024 Other services to the public 49 34 12 4 0 0 1 84 4 75
2024 None of the above 34 31 17 8 8 1 0 67 16 150
2022 Client contact centre 35 39 17 3 7 0 0 74 9 45
2022 Federal regulators 58 35 6 0 0 0 0 94 0 15
2022 Compliance, inspection and enforcement 49 34 5 11 0 0 0 83 11 15
2022 Communications or public affairs 49 40 5 5 1 0 1 90 6 100
2022 Access to information and privacy 28 22 50 0 0 0 0 50 0 10
2022 Security 61 32 3 0 4 0 0 93 4 30
2022 Science and technology 29 37 18 9 5 0 1 67 14 955
2022 Library services 43 32 11 11 4 0 0 74 14 20
2022 Administration and operations 48 35 8 7 2 0 0 83 9 345
2022 Human resources 50 37 5 5 3 0 0 87 8 195
2022 Financial management 36 46 8 9 2 0 0 81 11 170
2022 Procurement 47 31 6 7 9 0 0 78 16 45
2022 Real property 32 36 10 13 9 0 0 67 23 35
2022 Information management 39 38 17 4 2 0 0 77 6 55
2022 Information technology 42 40 9 5 5 0 0 82 10 180
2022 Internal audit 42 50 0 0 7 0 0 93 7 15
2022 Evaluation 60 25 11 4 0 0 0 86 4 15
2022 Data sciences 41 28 14 3 10 4 0 72 13 60
2022 Policy 32 45 12 8 3 0 0 78 10 255
2022 Project management 39 40 7 13 1 0 0 79 15 125
2022 Other services to the public 46 42 7 6 0 0 0 88 6 60
2022 None of the above 33 38 16 6 7 0 0 71 13 150
2020 Client contact centre 51 46 0 3 0 0 0 97 3 25
2020 Federal regulators 59 29 6 6 0 0 0 88 6 15
2020 Compliance, inspection and enforcement 43 34 7 8 8 0 0 77 16 15
2020 Communications or public affairs 44 38 9 6 3 0 0 82 9 110
2020 Access to information and privacy 25 57 18 0 0 0 0 82 0 10
2020 Security 49 36 0 10 5 0 0 85 15 25
2020 Science and technology 24 45 16 11 3 0 1 70 14 1175
2020 Library services 32 41 16 11 0 0 0 73 11 25
2020 Administration and operations 40 39 11 7 3 0 0 79 10 390
2020 Human resources 48 35 8 7 2 0 0 83 9 175
2020 Financial management 39 44 9 6 1 0 0 83 8 200
2020 Procurement 28 60 8 4 0 0 0 88 4 35
2020 Real property 21 60 7 5 8 0 0 80 12 30
2020 Material management 23 52 6 7 12 0 0 75 19 15
2020 Information management 56 34 5 3 2 0 0 90 5 55
2020 Information technology 44 35 9 8 4 0 0 79 12 175
2020 Internal audit 30 57 7 7 0 0 0 86 7 15
2020 Evaluation 28 50 22 0 0 0 0 78 0 20
2020 Data sciences 33 39 15 5 8 0 0 72 13 50
2020 Policy 34 50 9 5 2 0 0 84 7 290
2020 Project management 37 52 5 6 1 0 0 88 7 120
2020 Other services to the public 31 37 17 9 5 0 2 69 14 60
2020 None of the above 30 41 16 9 3 0 0 71 12 195
2019 Client contact centre 35 36 12 7 9 0 0 71 16 35
2019 Federal regulators 51 30 8 5 7 0 0 80 12 15
2019 Compliance, inspection and enforcement 37 31 5 11 16 0 0 68 27 20
2019 Communications or public affairs 42 41 10 6 1 0 0 83 7 120
2019 Access to information and privacy 47 53 0 0 0 0 0 100 0 10
2019 Security 33 54 5 7 0 0 0 87 7 25
2019 Science and technology 31 40 14 10 3 0 2 72 14 1485
2019 Library services 35 45 0 13 6 0 0 81 19 25
2019 Administration and operations 33 46 9 7 4 0 0 80 11 395
2019 Human resources 46 29 12 10 2 0 0 76 12 180
2019 Financial management 35 41 13 8 2 1 0 76 11 205
2019 Procurement 41 45 9 2 2 0 0 86 5 45
2019 Real property 37 34 15 11 0 4 0 74 11 45
2019 Material management 46 28 14 9 3 0 0 74 13 25
2019 Information management 31 43 11 12 2 0 0 74 15 65
2019 Information technology 38 43 8 7 3 0 0 81 11 175
2019 Evaluation 22 47 4 11 15 0 0 69 27 25
2019 Data sciences 46 29 13 8 1 0 3 77 9 70
2019 Policy 36 42 9 9 3 1 1 78 12 290
2019 Project management 31 45 10 8 6 0 0 76 14 110
2019 Other services to the public 39 43 9 4 5 0 0 83 9 80
2019 None of the above 37 36 13 10 4 0 0 74 13 240

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 26 15 9 9 12 2 61 21 35
2024 Intelligence analysts 10 46 23 10 4 8 0 60 15 25
2024 Federal regulators 44 35 15 6 0 0 0 79 6 15
2024 Compliance, inspection and enforcement 28 60 0 12 0 0 0 88 12 15
2024 Communications or public affairs 27 52 12 5 1 3 0 81 6 100
2024 Security 26 39 24 11 0 0 0 65 11 20
2024 Science and technology 16 30 23 16 8 5 1 49 26 985
2024 Library services 4 30 35 15 4 8 4 39 21 20
2024 Administration and operations 24 35 17 10 9 4 2 62 20 365
2024 Human resources 27 36 15 7 7 6 2 69 16 185
2024 Financial management 26 36 14 10 8 5 1 66 19 170
2024 Procurement 14 39 27 12 2 6 0 56 15 45
2024 Real property 6 50 22 18 5 0 0 56 23 20
2024 Material management 29 49 8 0 14 0 0 78 14 10
2024 Information management 24 40 23 7 6 1 0 64 13 60
2024 Information technology 21 39 20 12 3 5 0 63 16 160
2024 Internal audit 20 56 0 18 6 0 0 75 25 15
2024 Evaluation 18 47 12 17 0 6 0 70 18 15
2024 Data sciences 16 54 23 3 4 0 0 70 7 50
2024 Policy 16 40 18 14 9 3 0 58 24 270
2024 Project management 16 41 20 15 7 1 0 57 22 105
2024 Other services to the public 25 36 16 16 4 3 0 63 20 75
2024 None of the above 30 31 20 8 6 4 0 64 15 150
2022 Client contact centre 21 26 27 2 9 15 1 55 12 45
2022 Federal regulators 46 47 7 0 0 0 0 93 0 15
2022 Compliance, inspection and enforcement 29 45 5 22 0 0 0 73 22 15
2022 Communications or public affairs 26 50 15 4 2 3 0 79 6 100
2022 Access to information and privacy 11 43 0 0 0 6 40 100 0 10
2022 Security 49 31 13 4 4 0 0 79 7 30
2022 Science and technology 13 36 23 14 7 6 2 53 23 960
2022 Library services 19 55 16 7 0 4 0 77 7 20
2022 Administration and operations 26 47 15 6 5 2 0 75 10 345
2022 Human resources 31 45 11 6 3 4 0 79 10 195
2022 Financial management 24 39 20 8 4 4 0 66 13 170
2022 Procurement 19 43 26 2 7 2 0 64 10 45
2022 Real property 20 44 18 15 2 0 0 64 17 35
2022 Information management 25 40 20 6 3 5 2 70 9 55
2022 Information technology 30 41 14 4 3 5 3 77 8 180
2022 Internal audit 20 65 15 0 0 0 0 85 0 15
2022 Evaluation 19 20 30 20 0 11 0 44 23 15
2022 Data sciences 19 44 19 8 4 3 4 67 13 60
2022 Policy 23 47 16 8 2 4 0 73 11 255
2022 Project management 20 45 17 14 3 1 1 66 16 125
2022 Other services to the public 23 51 13 9 5 0 0 73 14 60
2022 None of the above 18 40 24 7 8 4 0 61 15 150
2020 Client contact centre 19 54 19 5 3 0 0 73 8 25
2020 Federal regulators 34 52 14 0 0 0 0 86 0 15
2020 Compliance, inspection and enforcement 28 41 15 16 0 0 0 69 16 15
2020 Communications or public affairs 30 46 7 11 2 3 3 80 13 110
2020 Access to information and privacy 48 43 0 0 0 0 9 100 0 10
2020 Security 45 28 9 9 5 5 0 76 14 25
2020 Science and technology 14 40 25 11 4 5 0 57 16 1175
2020 Library services 12 39 29 8 4 8 0 56 13 25
2020 Administration and operations 28 44 15 6 2 4 0 75 9 390
2020 Human resources 34 46 9 7 1 3 1 82 8 180
2020 Financial management 27 44 19 4 1 4 0 75 5 200
2020 Procurement 16 43 23 0 2 16 0 70 3 35
2020 Real property 28 40 22 5 5 0 0 68 10 30
2020 Material management 30 34 22 0 11 3 0 66 11 15
2020 Information management 37 44 7 5 2 4 2 86 7 55
2020 Information technology 26 45 18 6 5 1 0 71 11 175
2020 Internal audit 15 71 14 0 0 0 0 86 0 15
2020 Evaluation 22 39 0 22 6 11 0 68 32 20
2020 Data sciences 32 40 16 7 4 2 0 73 11 50
2020 Policy 25 47 15 7 2 4 0 75 9 290
2020 Project management 19 49 16 6 5 4 1 72 11 115
2020 Other services to the public 22 43 23 8 1 3 0 67 10 60
2020 None of the above 17 43 19 12 5 5 0 63 17 195
2019 Client contact centre 34 39 17 2 5 3 0 75 7 35
2019 Federal regulators 30 45 0 13 12 0 0 75 25 15
2019 Compliance, inspection and enforcement 26 27 16 20 12 0 0 53 31 20
2019 Communications or public affairs 29 44 18 4 1 4 0 76 5 125
2019 Access to information and privacy 35 50 0 0 0 8 7 100 0 15
2019 Security 27 40 9 9 9 0 6 72 19 30
2019 Science and technology 18 38 21 11 5 5 1 61 17 1505
2019 Library services 16 34 31 12 6 0 0 50 18 30
2019 Administration and operations 23 44 18 9 3 3 0 70 12 405
2019 Human resources 28 41 17 6 3 5 0 72 9 180
2019 Financial management 20 47 17 8 3 6 0 71 12 210
2019 Procurement 34 22 23 10 2 8 0 61 13 45
2019 Real property 25 48 11 13 0 3 0 76 13 45
2019 Material management 7 57 14 7 9 6 0 68 18 25
2019 Information management 17 44 22 10 4 3 0 63 15 65
2019 Information technology 29 42 17 5 3 4 0 74 8 175
2019 Internal audit 0 49 31 10 10 0 0 49 20 10
2019 Evaluation 15 26 20 31 8 0 0 41 39 25
2019 Data sciences 35 36 19 4 3 2 1 73 7 70
2019 Policy 21 51 11 11 2 4 0 75 14 295
2019 Project management 23 47 15 10 5 2 0 70 14 115
2019 Other services to the public 21 41 17 13 4 2 3 65 17 80
2019 None of the above 23 42 14 11 5 3 2 68 17 240

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 24 6 9 6 0 5 78 15 35
2024 Intelligence analysts 31 42 4 13 10 0 0 73 23 25
2024 Federal regulators 44 28 14 15 0 0 0 72 15 15
2024 Compliance, inspection and enforcement 71 22 0 0 6 0 0 94 6 15
2024 Communications or public affairs 62 28 5 5 1 0 0 90 5 95
2024 Security 49 44 0 0 7 0 0 93 7 20
2024 Science and technology 43 32 11 8 5 0 0 75 13 985
2024 Library services 39 33 16 0 13 0 0 72 13 20
2024 Administration and operations 43 26 9 11 10 0 0 69 21 365
2024 Human resources 42 32 7 6 12 0 0 75 18 185
2024 Financial management 38 37 10 7 8 1 0 75 15 170
2024 Procurement 40 34 16 6 5 0 0 73 11 45
2024 Real property 33 38 14 6 8 0 0 71 15 20
2024 Material management 44 33 0 9 14 0 0 77 23 10
2024 Information management 48 28 5 8 11 0 0 76 19 60
2024 Information technology 43 27 13 7 10 0 0 70 17 160
2024 Internal audit 35 34 13 0 13 5 0 73 14 15
2024 Evaluation 58 30 6 5 0 0 0 88 5 15
2024 Data sciences 45 37 3 8 5 0 1 84 13 50
2024 Policy 28 32 11 15 14 0 0 60 29 270
2024 Project management 25 30 13 14 18 0 0 55 32 105
2024 Other services to the public 49 29 2 12 8 0 0 78 20 75
2024 None of the above 40 29 9 12 9 0 0 70 21 155
2022 Client contact centre 44 24 22 5 5 0 0 68 10 45
2022 Federal regulators 70 16 0 7 7 0 0 86 14 15
2022 Compliance, inspection and enforcement 35 58 0 0 7 0 0 93 7 15
2022 Communications or public affairs 62 24 7 3 2 0 1 87 6 100
2022 Access to information and privacy 66 34 0 0 0 0 0 100 0 10
2022 Security 64 26 3 3 4 0 0 90 7 30
2022 Science and technology 41 35 11 8 6 0 0 76 14 960
2022 Library services 40 45 6 9 0 0 0 84 9 20
2022 Administration and operations 55 28 8 4 5 0 0 83 9 345
2022 Human resources 59 26 6 6 2 0 1 86 8 195
2022 Financial management 44 35 8 9 4 0 0 79 13 170
2022 Procurement 57 20 10 9 4 0 0 77 14 45
2022 Real property 36 40 7 11 7 0 0 75 18 35
2022 Information management 51 28 9 8 3 0 0 79 11 55
2022 Information technology 57 22 5 9 7 0 0 79 16 180
2022 Internal audit 53 33 0 7 7 0 0 86 14 15
2022 Evaluation 53 39 5 4 0 0 0 91 4 15
2022 Data sciences 44 38 9 6 4 0 0 81 10 60
2022 Policy 39 31 9 12 9 0 0 70 21 255
2022 Project management 38 32 8 17 5 0 0 70 22 125
2022 Other services to the public 54 34 3 8 2 0 0 88 9 60
2022 None of the above 38 33 13 9 6 2 0 72 14 150
2020 Client contact centre 50 41 4 5 0 0 0 91 5 25
2020 Federal regulators 46 48 6 0 0 0 0 94 0 15
2020 Compliance, inspection and enforcement 44 26 8 8 14 0 0 69 22 15
2020 Communications or public affairs 47 30 6 9 8 0 1 78 16 110
2020 Access to information and privacy 61 21 9 9 0 0 0 82 9 10
2020 Security 53 34 8 5 0 0 0 88 5 25
2020 Science and technology 37 38 11 9 4 0 0 76 13 1175
2020 Library services 48 45 4 0 4 0 0 93 4 25
2020 Administration and operations 48 32 8 8 3 0 1 81 11 390
2020 Human resources 58 31 4 3 3 0 1 90 6 180
2020 Financial management 44 31 13 9 2 0 0 76 11 200
2020 Procurement 47 21 23 5 4 0 0 68 9 35
2020 Real property 49 27 10 7 8 0 0 76 15 30
2020 Material management 34 44 0 11 12 0 0 77 23 15
2020 Information management 82 10 3 3 2 0 0 92 5 55
2020 Information technology 57 25 10 4 4 0 0 82 8 175
2020 Internal audit 58 21 8 7 0 7 0 84 7 15
2020 Evaluation 44 22 5 29 0 0 0 66 29 20
2020 Data sciences 34 30 25 3 8 0 0 64 11 50
2020 Policy 36 35 10 15 4 0 0 70 20 290
2020 Project management 44 36 8 7 4 0 0 80 11 120
2020 Other services to the public 43 34 9 12 3 0 0 76 15 60
2020 None of the above 35 37 15 7 4 0 1 73 11 195
2019 Client contact centre 49 27 12 2 7 0 3 79 10 35
2019 Federal regulators 41 38 0 14 7 0 0 79 21 15
2019 Compliance, inspection and enforcement 48 20 0 11 21 0 0 68 32 20
2019 Communications or public affairs 49 37 6 6 2 0 0 86 9 125
2019 Access to information and privacy 76 7 16 0 0 0 0 84 0 10
2019 Security 49 38 3 6 5 0 0 86 11 30
2019 Science and technology 44 32 11 8 5 0 0 76 13 1495
2019 Library services 44 32 10 0 13 0 0 77 13 30
2019 Administration and operations 49 32 7 9 4 0 0 80 12 410
2019 Human resources 59 30 4 4 3 0 0 89 7 180
2019 Financial management 51 31 7 7 4 0 0 82 11 210
2019 Procurement 57 26 11 4 2 0 0 82 6 45
2019 Real property 49 26 7 14 4 0 0 75 18 45
2019 Material management 56 30 14 0 0 0 0 86 0 25
2019 Information management 54 29 6 5 6 0 0 83 11 65
2019 Information technology 58 27 9 4 2 0 0 85 6 175
2019 Internal audit 39 51 10 0 0 0 0 90 0 10
2019 Evaluation 41 32 15 4 8 0 0 73 12 25
2019 Data sciences 47 28 16 4 2 2 0 77 6 70
2019 Policy 42 37 7 10 4 0 0 79 14 290
2019 Project management 44 30 7 9 6 2 2 77 16 110
2019 Other services to the public 59 29 3 5 1 0 2 90 7 80
2019 None of the above 51 27 10 8 4 0 0 78 12 245

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 66 17 12 5 0 0 0 83 5 35
2024 Intelligence analysts 41 38 10 4 8 0 0 79 12 25
2024 Federal regulators 29 44 21 0 6 0 0 73 6 15
2024 Compliance, inspection and enforcement 47 26 19 8 0 0 0 73 8 15
2024 Communications or public affairs 53 38 6 3 0 0 0 91 3 100
2024 Security 22 51 27 0 0 0 0 73 0 20
2024 Science and technology 34 34 15 9 6 0 1 70 15 985
2024 Library services 64 19 14 0 3 0 0 82 3 20
2024 Administration and operations 47 30 12 5 5 1 1 78 10 365
2024 Human resources 49 28 14 8 2 0 0 77 10 185
2024 Financial management 47 30 14 7 2 0 0 77 9 170
2024 Procurement 20 44 18 9 5 4 0 66 15 45
2024 Real property 50 18 28 5 0 0 0 68 5 20
2024 Material management 82 18 0 0 0 0 0 100 0 10
2024 Information management 55 22 6 10 1 0 6 81 12 60
2024 Information technology 48 31 13 4 3 0 1 80 7 160
2024 Internal audit 64 30 6 0 0 0 0 94 0 15
2024 Evaluation 57 32 6 5 0 0 0 89 5 15
2024 Data sciences 54 39 4 3 0 0 0 93 3 50
2024 Policy 33 40 16 6 5 0 0 73 11 270
2024 Project management 37 30 19 7 7 0 0 67 15 105
2024 Other services to the public 43 35 14 3 3 0 3 80 6 75
2024 None of the above 40 31 18 5 5 1 0 72 10 155
2022 Client contact centre 67 12 10 1 2 8 0 86 4 45
2022 Federal regulators 33 53 0 7 7 0 0 86 14 15
2022 Compliance, inspection and enforcement 47 37 10 5 0 0 0 85 5 15
2022 Communications or public affairs 48 24 18 7 3 0 0 72 11 100
2022 Access to information and privacy 62 27 12 0 0 0 0 88 0 10
2022 Security 51 20 19 6 4 0 0 71 10 30
2022 Science and technology 34 32 16 9 7 0 2 68 16 960
2022 Library services 64 26 3 3 4 0 0 90 7 20
2022 Administration and operations 45 29 15 6 5 0 0 75 11 345
2022 Human resources 33 35 18 7 7 0 1 68 14 195
2022 Financial management 41 33 15 6 4 0 0 75 10 170
2022 Procurement 31 29 18 13 9 0 0 60 22 45
2022 Real property 32 34 21 5 6 0 2 68 11 35
2022 Information management 47 29 15 5 1 1 2 78 7 55
2022 Information technology 43 28 19 5 2 0 2 73 8 180
2022 Internal audit 49 44 7 0 0 0 0 93 0 15
2022 Evaluation 73 19 4 4 0 0 0 93 4 15
2022 Data sciences 33 48 5 7 6 0 0 82 14 60
2022 Policy 25 37 17 10 10 0 0 62 21 255
2022 Project management 35 38 18 3 5 0 0 73 8 125
2022 Other services to the public 38 33 22 5 1 0 0 71 7 60
2022 None of the above 41 29 16 8 5 0 1 70 13 150
2020 Client contact centre 50 18 28 5 0 0 0 68 5 25
2020 Federal regulators 26 49 12 8 6 0 0 75 13 15
2020 Compliance, inspection and enforcement 29 40 24 7 0 0 0 69 7 10
2020 Communications or public affairs 34 35 17 8 5 0 1 69 13 110
2020 Access to information and privacy 55 28 0 8 9 0 0 83 17 10
2020 Security 48 20 15 9 8 0 0 68 17 25
2020 Science and technology 28 38 18 9 6 0 1 67 15 1170
2020 Library services 50 29 13 8 0 0 0 80 8 25
2020 Administration and operations 37 35 18 6 4 0 0 72 10 390
2020 Human resources 47 21 22 5 5 1 1 68 9 180
2020 Financial management 37 32 19 7 5 0 0 69 12 200
2020 Procurement 34 37 21 2 4 2 0 73 6 35
2020 Real property 36 32 21 4 7 0 0 68 11 30
2020 Material management 32 44 16 0 8 0 0 76 8 15
2020 Information management 55 31 7 3 3 0 0 86 7 55
2020 Information technology 31 33 22 9 5 0 0 64 14 175
2020 Internal audit 50 35 15 0 0 0 0 85 0 15
2020 Evaluation 56 39 6 0 0 0 0 94 0 20
2020 Data sciences 39 30 22 8 2 0 0 68 10 50
2020 Policy 23 31 23 16 7 0 0 54 23 290
2020 Project management 26 44 15 10 5 0 0 70 15 115
2020 Other services to the public 23 43 20 9 5 0 0 66 14 60
2020 None of the above 28 39 17 10 5 0 0 67 15 195
2019 Client contact centre 35 30 25 4 3 0 2 67 7 35
2019 Federal regulators 31 24 25 13 7 0 0 55 20 15
2019 Compliance, inspection and enforcement 49 25 10 0 16 0 0 74 16 20
2019 Communications or public affairs 48 26 19 3 2 0 1 75 6 125
2019 Access to information and privacy 78 16 0 6 0 0 0 94 6 15
2019 Security 38 37 9 6 3 0 6 80 10 30
2019 Science and technology 37 33 16 9 4 0 0 70 14 1490
2019 Library services 44 34 12 6 3 0 0 79 9 30
2019 Administration and operations 42 34 14 6 4 0 0 76 10 400
2019 Human resources 41 29 14 11 3 1 0 71 14 180
2019 Financial management 40 37 16 6 2 0 0 77 8 210
2019 Procurement 44 29 12 9 3 0 2 74 13 45
2019 Real property 44 39 9 4 5 0 0 83 9 40
2019 Material management 53 30 17 0 0 0 0 83 0 25
2019 Information management 49 32 16 3 0 0 0 81 3 65
2019 Information technology 42 31 16 5 6 0 0 73 11 175
2019 Internal audit 20 49 10 10 10 0 0 70 20 10
2019 Evaluation 39 26 27 4 4 0 0 65 8 25
2019 Data sciences 52 37 7 4 0 0 0 88 4 70
2019 Policy 35 37 18 5 5 0 0 72 10 290
2019 Project management 40 38 13 7 2 0 0 78 9 115
2019 Other services to the public 48 29 17 0 3 1 1 79 3 80
2019 None of the above 45 29 15 6 4 0 0 75 10 240

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 24 4 0 0 0 10 95 0 35
2024 Intelligence analysts 73 23 4 0 0 0 0 96 0 25
2024 Federal regulators 78 14 0 0 0 0 8 100 0 15
2024 Compliance, inspection and enforcement 73 27 0 0 0 0 0 100 0 15
2024 Communications or public affairs 64 24 5 2 2 3 1 91 4 100
2024 Security 65 21 4 5 5 0 0 86 10 20
2024 Science and technology 63 23 5 3 3 2 1 89 6 985
2024 Library services 78 16 0 3 0 3 0 97 3 20
2024 Administration and operations 68 17 4 4 3 1 2 87 8 365
2024 Human resources 73 15 6 3 1 2 2 91 3 185
2024 Financial management 66 24 3 2 3 1 1 92 5 170
2024 Procurement 62 23 9 6 0 0 0 85 6 45
2024 Real property 55 31 11 4 0 0 0 85 4 20
2024 Material management 50 18 18 14 0 0 0 67 14 10
2024 Information management 81 13 2 3 0 0 1 95 3 60
2024 Information technology 68 19 2 3 3 1 4 92 6 160
2024 Internal audit 65 23 7 0 5 0 0 88 5 15
2024 Evaluation 83 17 0 0 0 0 0 100 0 15
2024 Data sciences 72 23 2 0 0 3 0 98 0 50
2024 Policy 65 20 4 3 6 1 2 87 9 270
2024 Project management 67 21 3 4 3 1 1 90 7 105
2024 Other services to the public 78 11 4 1 2 0 4 93 3 75
2024 None of the above 55 21 8 3 7 0 5 80 11 155
2022 Client contact centre 58 17 11 2 5 0 6 81 7 45
2022 Federal regulators 74 26 0 0 0 0 0 100 0 15
2022 Compliance, inspection and enforcement 65 10 14 5 0 5 0 80 6 15
2022 Communications or public affairs 76 13 2 3 2 3 1 92 5 100
2022 Access to information and privacy 41 19 35 0 0 0 6 63 0 10
2022 Security 89 0 8 3 0 0 0 89 3 30
2022 Science and technology 61 25 6 2 1 2 2 90 4 960
2022 Library services 68 10 16 3 4 0 0 78 7 20
2022 Administration and operations 73 15 5 1 1 2 3 92 3 345
2022 Human resources 76 17 2 1 0 4 0 97 1 195
2022 Financial management 65 22 4 3 3 1 2 90 6 170
2022 Procurement 69 12 4 10 5 0 0 81 15 45
2022 Real property 60 23 0 2 5 0 9 92 8 35
2022 Information management 81 14 0 0 0 3 2 100 0 55
2022 Information technology 71 20 3 2 1 1 1 93 3 180
2022 Internal audit 53 33 0 7 7 0 0 86 14 15
2022 Evaluation 81 19 0 0 0 0 0 100 0 15
2022 Data sciences 72 19 1 3 4 0 0 92 7 60
2022 Policy 61 27 5 5 1 1 1 89 5 255
2022 Project management 77 16 0 2 2 2 1 96 4 125
2022 Other services to the public 71 14 4 3 9 0 0 84 12 60
2022 None of the above 50 21 14 2 5 1 6 77 8 150

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 25 48 28 35
2024 Intelligence analysts 22 37 42 25
2024 Federal regulators 21 61 18 15
2024 Compliance, inspection and enforcement 34 41 26 15
2024 Communications or public affairs 39 29 32 100
2024 Security 41 31 28 20
2024 Science and technology 34 42 23 985
2024 Library services 49 32 19 20
2024 Administration and operations 38 30 32 365
2024 Human resources 41 29 30 185
2024 Financial management 32 44 24 170
2024 Procurement 32 29 39 45
2024 Real property 28 51 21 20
2024 Material management 21 36 42 10
2024 Information management 30 37 33 60
2024 Information technology 37 32 31 160
2024 Internal audit 39 20 41 15
2024 Evaluation 23 28 49 15
2024 Data sciences 44 22 34 50
2024 Policy 45 29 26 270
2024 Project management 38 26 36 105
2024 Other services to the public 34 37 29 75
2024 None of the above 39 35 26 155
2022 Client contact centre 32 36 32 45
2022 Federal regulators 28 54 18 15
2022 Compliance, inspection and enforcement 32 27 42 15
2022 Communications or public affairs 48 26 27 100
2022 Access to information and privacy 56 23 21 10
2022 Security 31 46 23 30
2022 Science and technology 33 41 25 960
2022 Library services 35 35 29 20
2022 Administration and operations 47 28 25 345
2022 Human resources 45 25 29 195
2022 Financial management 32 32 37 170
2022 Procurement 29 38 33 45
2022 Real property 28 48 25 35
2022 Information management 34 34 33 55
2022 Information technology 29 39 32 180
2022 Internal audit 14 45 41 15
2022 Evaluation 40 37 24 15
2022 Data sciences 45 31 24 60
2022 Policy 52 21 26 255
2022 Project management 47 31 22 125
2022 Other services to the public 42 31 28 60
2022 None of the above 40 23 36 150
2020 Client contact centre 22 29 49 25
2020 Federal regulators 18 56 26 15
2020 Compliance, inspection and enforcement 21 64 15 15
2020 Communications or public affairs 32 25 43 110
2020 Access to information and privacy 41 49 9 10
2020 Security 19 65 16 25
2020 Science and technology 15 55 30 1180
2020 Library services 7 61 32 25
2020 Administration and operations 28 34 37 390
2020 Human resources 33 37 30 180
2020 Financial management 27 41 32 200
2020 Procurement 8 51 41 35
2020 Real property 9 64 28 30
2020 Material management 20 31 49 15
2020 Information management 24 31 45 55
2020 Information technology 19 43 38 175
2020 Internal audit 48 30 22 15
2020 Evaluation 28 38 34 20
2020 Data sciences 9 53 38 50
2020 Policy 39 28 32 290
2020 Project management 28 40 32 120
2020 Other services to the public 22 32 46 60
2020 None of the above 25 42 33 195
2019 Client contact centre 27 46 28 35
2019 Federal regulators 32 37 32 15
2019 Compliance, inspection and enforcement 32 42 26 20
2019 Communications or public affairs 32 25 43 125
2019 Access to information and privacy 15 27 57 15
2019 Security 32 45 23 30
2019 Science and technology 27 45 29 1505
2019 Library services 32 41 28 30
2019 Administration and operations 30 31 39 405
2019 Human resources 33 32 34 180
2019 Financial management 28 35 37 210
2019 Procurement 16 50 34 45
2019 Real property 34 43 22 45
2019 Material management 39 17 44 25
2019 Information management 34 32 34 65
2019 Information technology 32 35 33 175
2019 Internal audit 20 29 51 10
2019 Evaluation 39 22 39 25
2019 Data sciences 40 28 32 70
2019 Policy 42 27 31 295
2019 Project management 38 29 34 115
2019 Other services to the public 32 26 42 80
2019 None of the above 32 34 34 245

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Client contact centre 27 27 38 0 8 0 10
2024 Communications or public affairs 10 35 28 0 19 8 35
2024 Science and technology 18 23 7 10 35 6 275
2024 Administration and operations 16 43 18 4 8 11 140
2024 Human resources 18 38 28 4 6 6 70
2024 Financial management 21 43 25 5 0 6 55
2024 Procurement 23 33 6 32 0 5 10
2024 Information management 22 61 0 0 10 7 20
2024 Information technology 21 19 12 6 33 9 50
2024 Data sciences 6 12 14 6 49 14 20
2024 Policy 9 37 34 9 7 5 115
2024 Project management 21 26 30 2 14 7 35
2024 Other services to the public 13 17 27 0 38 5 25
2024 None of the above 28 33 20 8 4 7 55
2022 Client contact centre 15 43 32 0 0 9 15
2022 Communications or public affairs 10 21 17 0 43 8 40
2022 Science and technology 21 21 8 6 39 5 255
2022 Administration and operations 16 47 17 3 12 5 155
2022 Human resources 11 48 18 2 13 7 80
2022 Financial management 20 37 30 2 2 10 55
2022 Procurement 15 34 18 8 0 25 10
2022 Real property 49 17 0 8 9 17 10
2022 Information management 34 40 15 0 5 7 20
2022 Information technology 7 25 23 8 29 8 50
2022 Data sciences 14 28 10 0 41 7 20
2022 Policy 11 41 26 8 12 2 125
2022 Project management 12 35 17 15 13 8 55
2022 Other services to the public 16 29 21 4 21 10 25
2022 None of the above 12 33 26 7 18 3 55
2020 Communications or public affairs 5 36 31 3 23 3 35
2020 Science and technology 32 17 14 5 27 5 170
2020 Administration and operations 22 40 16 2 16 5 110
2020 Human resources 14 52 20 0 5 8 60
2020 Financial management 30 37 21 5 2 4 55
2020 Information management 13 33 8 6 40 0 10
2020 Information technology 30 35 23 6 0 6 35
2020 Policy 8 56 29 3 2 3 115
2020 Project management 29 26 34 0 0 11 35
2020 Other services to the public 22 21 44 0 7 7 15
2020 None of the above 31 40 16 5 2 5 50
2019 Client contact centre 0 36 34 10 19 0 10
2019 Communications or public affairs 7 29 30 0 30 4 40
2019 Science and technology 14 9 7 6 62 3 330
2019 Administration and operations 18 36 26 3 13 4 125
2019 Human resources 9 45 26 7 9 3 60
2019 Financial management 20 28 37 5 7 4 60
2019 Real property 46 14 19 0 21 0 15
2019 Information management 7 32 20 8 25 8 20
2019 Information technology 7 21 26 10 31 5 55
2019 Data sciences 0 8 13 10 66 3 25
2019 Policy 5 46 32 4 8 6 120
2019 Project management 15 32 24 2 27 0 40
2019 Other services to the public 15 32 24 0 15 15 25
2019 None of the above 9 20 17 6 39 9 75
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 31 23 2 5 0 0 70 7 35
2024 Intelligence analysts 36 56 0 4 4 0 0 92 8 25
2024 Federal regulators 52 42 6 0 0 0 0 94 0 15
2024 Compliance, inspection and enforcement 65 35 0 0 0 0 0 100 0 15
2024 Communications or public affairs 57 38 3 1 1 0 0 95 2 100
2024 Security 26 59 0 11 5 0 0 84 16 20
2024 Science and technology 43 38 10 5 3 0 0 81 9 980
2024 Library services 52 29 13 5 0 0 0 82 5 20
2024 Administration and operations 49 33 7 7 4 0 0 82 11 360
2024 Human resources 48 37 5 7 2 0 0 85 10 180
2024 Financial management 48 41 6 2 2 1 0 89 4 170
2024 Procurement 50 42 6 2 0 0 0 92 2 45
2024 Real property 45 32 15 8 0 0 0 77 8 20
2024 Material management 80 6 0 14 0 0 0 86 14 10
2024 Information management 52 28 14 1 4 0 0 80 6 60
2024 Information technology 43 34 11 8 4 0 0 77 11 160
2024 Internal audit 38 51 0 5 6 0 0 89 11 15
2024 Evaluation 38 57 0 5 0 0 0 95 5 15
2024 Data sciences 44 34 10 6 6 0 0 78 12 50
2024 Policy 34 45 8 7 5 0 0 80 12 270
2024 Project management 40 46 9 4 1 0 0 86 5 105
2024 Other services to the public 46 45 8 1 0 0 0 91 1 75
2024 None of the above 47 32 9 6 4 1 0 80 10 155
2022 Client contact centre 48 24 21 1 5 0 0 72 7 45
2022 Federal regulators 64 29 7 0 0 0 0 93 0 15
2022 Compliance, inspection and enforcement 46 43 7 4 0 0 0 89 4 15
2022 Communications or public affairs 58 32 4 5 1 0 0 90 6 100
2022 Access to information and privacy 32 62 0 5 0 0 0 95 5 10
2022 Security 54 42 0 0 4 0 0 96 4 30
2022 Science and technology 40 41 10 6 3 0 0 81 8 960
2022 Library services 44 46 7 0 4 0 0 90 4 20
2022 Administration and operations 53 35 6 5 2 0 0 88 6 345
2022 Human resources 56 33 4 5 1 0 0 89 6 195
2022 Financial management 49 43 3 4 0 0 0 92 5 170
2022 Procurement 69 27 4 0 0 0 0 96 0 45
2022 Real property 39 44 9 3 5 0 0 83 7 35
2022 Information management 52 41 4 2 2 0 0 93 3 55
2022 Information technology 55 32 5 3 3 2 0 89 6 180
2022 Internal audit 64 36 0 0 0 0 0 100 0 15
2022 Evaluation 46 36 7 12 0 0 0 82 12 15
2022 Data sciences 42 44 5 2 7 0 0 86 9 60
2022 Policy 47 41 5 5 2 0 0 88 7 255
2022 Project management 53 32 8 6 1 0 0 84 7 125
2022 Other services to the public 60 29 8 4 0 0 0 88 4 60
2022 None of the above 37 45 13 2 2 1 0 83 3 150
2020 Client contact centre 68 25 0 7 0 0 0 93 7 25
2020 Federal regulators 59 35 0 6 0 0 0 94 6 15
2020 Compliance, inspection and enforcement 42 42 16 0 0 0 0 84 0 15
2020 Communications or public affairs 50 36 8 4 1 0 1 87 4 110
2020 Access to information and privacy 57 43 0 0 0 0 0 100 0 10
2020 Security 57 29 4 10 0 0 0 86 10 25
2020 Science and technology 40 41 11 5 3 0 0 81 8 1170
2020 Library services 29 58 9 4 0 0 0 87 4 25
2020 Administration and operations 44 42 9 3 2 0 0 86 5 390
2020 Human resources 62 24 8 4 2 0 0 86 6 180
2020 Financial management 49 44 6 1 0 0 0 93 1 200
2020 Procurement 50 41 4 5 0 0 0 91 5 30
2020 Real property 42 25 18 11 5 0 0 66 16 30
2020 Material management 23 42 16 7 13 0 0 65 19 15
2020 Information management 66 24 3 4 3 0 0 90 7 55
2020 Information technology 49 35 9 3 4 0 0 84 8 175
2020 Internal audit 51 49 0 0 0 0 0 100 0 15
2020 Evaluation 44 51 6 0 0 0 0 94 0 20
2020 Data sciences 47 30 9 7 6 0 0 78 13 50
2020 Policy 49 38 6 5 1 0 0 87 6 290
2020 Project management 50 45 2 2 0 0 0 95 2 115
2020 Other services to the public 42 46 10 3 0 0 0 88 3 60
2020 None of the above 36 43 12 7 1 0 0 80 8 195
2019 Client contact centre 42 36 8 4 10 0 0 78 14 35
2019 Federal regulators 63 19 5 5 7 0 0 83 12 15
2019 Compliance, inspection and enforcement 47 32 10 0 11 0 0 78 11 20
2019 Communications or public affairs 49 40 9 2 1 0 0 89 2 125
2019 Access to information and privacy 50 43 7 0 0 0 0 93 0 15
2019 Security 47 41 5 6 0 0 0 88 6 30
2019 Science and technology 40 38 12 7 3 0 0 78 10 1495
2019 Library services 29 52 4 4 12 0 0 80 16 30
2019 Administration and operations 44 38 12 5 1 0 0 83 6 400
2019 Human resources 53 28 7 7 3 1 0 82 11 180
2019 Financial management 41 42 8 5 3 0 0 84 8 210
2019 Procurement 53 30 13 2 2 0 0 83 4 45
2019 Real property 50 39 9 2 0 0 0 89 2 45
2019 Material management 28 48 21 3 0 0 0 76 3 25
2019 Information management 39 38 8 11 4 0 0 77 15 65
2019 Information technology 46 41 10 2 2 0 0 86 4 175
2019 Internal audit 20 49 0 20 10 0 0 69 31 10
2019 Evaluation 42 31 11 8 8 0 0 73 15 25
2019 Data sciences 40 37 13 8 2 0 0 77 10 70
2019 Policy 50 38 6 4 2 0 0 88 6 295
2019 Project management 36 52 3 4 5 0 0 88 9 110
2019 Other services to the public 43 42 12 3 0 0 0 85 3 80
2019 None of the above 45 35 9 6 5 0 0 80 11 245

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 41 10 5 8 0 0 77 13 35
2024 Intelligence analysts 10 52 11 13 14 0 0 61 27 25
2024 Federal regulators 52 23 12 6 0 8 0 80 7 15
2024 Compliance, inspection and enforcement 45 49 0 6 0 0 0 94 6 15
2024 Communications or public affairs 37 41 9 9 1 2 0 80 10 100
2024 Security 16 43 21 14 0 5 0 62 15 20
2024 Science and technology 18 42 19 12 7 2 0 61 20 985
2024 Library services 36 27 25 12 0 0 0 63 12 20
2024 Administration and operations 24 42 15 12 6 1 0 66 19 365
2024 Human resources 23 40 13 14 7 4 0 65 21 185
2024 Financial management 27 45 12 11 3 2 0 74 14 170
2024 Procurement 11 60 24 5 0 0 0 71 5 45
2024 Real property 0 43 36 21 0 0 0 43 21 20
2024 Material management 38 45 9 8 0 0 0 83 8 10
2024 Information management 27 41 20 10 3 0 0 67 12 60
2024 Information technology 22 40 19 15 3 1 0 63 18 160
2024 Internal audit 31 52 6 5 6 0 0 83 11 15
2024 Evaluation 29 48 17 6 0 0 0 77 6 15
2024 Data sciences 21 52 24 4 0 0 0 73 4 50
2024 Policy 19 41 13 19 7 1 0 61 26 270
2024 Project management 16 46 17 16 5 0 0 62 22 105
2024 Other services to the public 25 40 16 14 1 0 4 68 15 75
2024 None of the above 19 45 16 11 7 0 0 65 19 155
2022 Client contact centre 36 27 28 3 2 0 4 65 5 45
2022 Federal regulators 42 39 0 14 0 5 0 85 15 15
2022 Compliance, inspection and enforcement 27 66 0 0 7 0 0 93 7 15
2022 Communications or public affairs 27 55 8 6 2 1 0 83 8 100
2022 Access to information and privacy 29 31 35 0 0 0 6 63 0 10
2022 Security 41 39 7 9 4 0 0 79 13 30
2022 Science and technology 18 47 20 10 4 1 0 66 15 960
2022 Library services 42 36 8 15 0 0 0 77 15 20
2022 Administration and operations 31 46 13 6 4 0 1 77 10 345
2022 Human resources 24 47 15 8 3 3 0 73 12 195
2022 Financial management 27 39 23 7 2 2 0 68 9 170
2022 Procurement 33 48 6 2 8 3 0 83 10 45
2022 Real property 13 60 13 5 5 5 0 76 10 35
2022 Information management 32 49 9 8 2 1 0 82 10 55
2022 Information technology 28 40 16 11 4 1 0 69 15 180
2022 Internal audit 28 45 20 0 7 0 0 73 7 15
2022 Evaluation 24 60 9 0 7 0 0 84 7 15
2022 Data sciences 27 41 12 7 7 7 0 73 15 60
2022 Policy 25 51 12 7 4 0 0 77 11 255
2022 Project management 25 46 15 8 6 1 0 72 14 125
2022 Other services to the public 31 43 19 5 1 0 0 74 7 60
2022 None of the above 18 50 17 9 5 1 0 69 14 150
2020 Client contact centre 54 30 16 0 0 0 0 84 0 25
2020 Federal regulators 25 49 26 0 0 0 0 74 0 15
2020 Compliance, inspection and enforcement 33 31 29 8 0 0 0 63 8 15
2020 Communications or public affairs 30 43 15 8 0 1 3 76 8 110
2020 Access to information and privacy 49 25 26 0 0 0 0 74 0 10
2020 Security 50 32 4 0 10 4 0 86 10 25
2020 Science and technology 19 45 22 8 3 2 0 66 12 1175
2020 Library services 19 57 13 7 4 0 0 77 11 25
2020 Administration and operations 34 45 14 4 1 1 0 81 5 390
2020 Human resources 40 36 15 6 2 1 0 77 8 180
2020 Financial management 31 48 15 5 0 1 0 80 5 200
2020 Procurement 31 45 17 2 2 2 0 78 5 35
2020 Real property 21 46 23 0 10 0 0 67 10 30
2020 Material management 32 19 32 7 11 0 0 50 18 15
2020 Information management 43 42 10 4 2 0 0 85 5 55
2020 Information technology 24 53 13 6 3 1 0 78 9 175
2020 Internal audit 42 51 7 0 0 0 0 93 0 15
2020 Evaluation 22 62 11 6 0 0 0 83 6 20
2020 Data sciences 27 50 12 9 0 2 0 79 9 50
2020 Policy 23 53 15 5 2 2 0 77 7 290
2020 Project management 24 57 9 7 1 2 0 83 8 115
2020 Other services to the public 20 56 18 6 0 0 0 76 6 60
2020 None of the above 21 46 19 10 3 2 0 68 13 195
2019 Client contact centre 27 37 25 5 6 0 0 64 11 35
2019 Federal regulators 36 38 12 7 7 0 0 74 13 15
2019 Compliance, inspection and enforcement 31 31 16 15 6 0 0 63 21 20
2019 Communications or public affairs 38 49 8 4 1 1 0 87 5 125
2019 Access to information and privacy 42 37 13 0 0 8 0 86 0 15
2019 Security 43 38 11 3 3 0 0 82 7 30
2019 Science and technology 23 42 19 9 3 3 0 67 13 1500
2019 Library services 21 50 16 4 6 3 0 73 10 30
2019 Administration and operations 30 46 14 7 1 2 0 77 8 405
2019 Human resources 27 42 21 7 2 2 0 70 9 180
2019 Financial management 27 45 18 7 2 1 0 73 9 210
2019 Procurement 37 24 27 9 0 2 0 63 9 45
2019 Real property 23 46 17 11 3 0 0 69 14 45
2019 Material management 23 43 10 3 13 8 0 72 17 25
2019 Information management 29 46 17 7 1 0 0 75 8 65
2019 Information technology 30 44 20 4 1 1 0 74 5 175
2019 Internal audit 10 69 10 0 10 0 0 80 10 10
2019 Evaluation 27 42 16 8 8 0 0 69 15 25
2019 Data sciences 36 43 12 4 3 2 0 80 8 70
2019 Policy 29 49 13 7 2 1 0 78 9 295
2019 Project management 28 45 13 11 4 0 0 73 15 115
2019 Other services to the public 27 52 12 5 2 1 0 80 8 80
2019 None of the above 24 40 17 12 4 3 0 66 17 245

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 11 26 35 11 3 3 49 23 35
2024 Intelligence analysts 8 14 50 19 9 0 0 28 22 25
2024 Federal regulators 0 8 56 15 22 0 0 37 8 15
2024 Compliance, inspection and enforcement 8 6 20 32 35 0 0 67 13 15
2024 Communications or public affairs 2 11 49 25 11 0 1 37 14 100
2024 Security 10 21 50 10 9 0 0 19 31 20
2024 Science and technology 7 20 36 20 13 0 3 34 28 980
2024 Library services 5 21 28 23 20 4 0 44 27 20
2024 Administration and operations 9 19 37 23 8 1 3 32 29 365
2024 Human resources 11 24 38 18 5 0 4 24 37 185
2024 Financial management 8 13 42 15 16 1 5 33 23 170
2024 Procurement 15 22 38 21 3 0 0 24 38 45
2024 Real property 0 4 73 18 0 0 6 19 4 20
2024 Material management 0 9 45 27 18 0 0 46 9 10
2024 Information management 4 30 31 14 21 0 0 35 34 60
2024 Information technology 9 26 33 18 12 1 1 30 36 160
2024 Internal audit 6 6 41 34 13 0 0 47 12 15
2024 Evaluation 0 22 52 26 0 0 0 26 22 15
2024 Data sciences 9 19 38 22 11 0 2 34 28 50
2024 Policy 14 27 43 10 5 1 0 15 41 270
2024 Project management 9 17 54 13 7 0 0 19 27 105
2024 Other services to the public 5 6 53 22 9 0 5 32 12 75
2024 None of the above 10 24 38 17 7 0 4 25 35 155
2022 Client contact centre 8 11 23 16 21 8 14 47 24 45
2022 Federal regulators 17 11 25 21 27 0 0 47 28 15
2022 Compliance, inspection and enforcement 9 12 48 26 4 0 0 30 22 15
2022 Communications or public affairs 9 14 50 21 4 0 2 25 24 100
2022 Access to information and privacy 0 5 44 13 0 0 37 21 8 10
2022 Security 3 24 20 19 30 0 3 51 28 25
2022 Science and technology 6 18 41 23 9 0 1 33 25 955
2022 Library services 3 16 49 25 7 0 0 32 19 20
2022 Administration and operations 8 18 30 28 13 0 3 42 27 340
2022 Human resources 8 26 40 12 11 1 3 24 35 195
2022 Financial management 3 17 42 26 11 0 2 37 20 170
2022 Procurement 11 11 35 23 16 2 2 41 23 45
2022 Real property 5 19 49 5 14 0 8 20 26 35
2022 Information management 6 16 41 16 15 0 6 33 23 55
2022 Information technology 10 15 38 24 12 0 2 36 26 180
2022 Internal audit 7 7 41 30 15 0 0 44 14 15
2022 Evaluation 0 10 45 23 17 4 0 42 11 15
2022 Data sciences 7 16 30 32 13 2 1 46 23 60
2022 Policy 8 26 41 19 5 0 1 24 34 255
2022 Project management 5 20 49 16 10 0 1 26 25 125
2022 Other services to the public 4 23 38 16 14 0 4 32 28 60
2022 None of the above 6 16 37 25 13 1 3 39 23 150
2020 Client contact centre 0 24 37 32 7 0 0 39 24 25
2020 Federal regulators 0 20 61 6 13 0 0 19 20 15
2020 Compliance, inspection and enforcement 7 6 57 30 0 0 0 30 13 15
2020 Communications or public affairs 7 28 28 21 14 2 0 36 36 110
2020 Access to information and privacy 0 17 17 59 8 0 0 66 17 10
2020 Security 8 18 41 16 16 0 0 32 27 25
2020 Science and technology 5 20 41 25 8 0 1 34 25 1175
2020 Library services 4 4 56 27 8 0 0 35 8 25
2020 Administration and operations 7 21 32 30 9 0 1 39 28 390
2020 Human resources 9 16 35 27 13 0 0 40 25 180
2020 Financial management 3 20 35 29 11 1 0 41 23 200
2020 Procurement 7 10 33 32 10 2 6 46 18 35
2020 Real property 8 19 36 36 0 0 0 36 27 30
2020 Material management 0 33 39 13 15 0 0 28 33 15
2020 Information management 3 14 31 33 15 2 2 49 18 55
2020 Information technology 11 19 41 21 7 0 1 28 31 175
2020 Internal audit 7 22 35 22 15 0 0 37 28 15
2020 Evaluation 0 16 34 17 28 6 0 47 17 20
2020 Data sciences 2 12 40 25 18 0 3 44 14 50
2020 Policy 8 19 42 26 4 1 1 30 27 290
2020 Project management 7 21 45 18 8 0 0 27 28 120
2020 Other services to the public 5 22 38 33 3 0 0 36 26 60
2020 None of the above 7 22 33 29 7 1 0 36 30 195
2019 Client contact centre 11 17 48 14 10 0 0 24 28 35
2019 Federal regulators 7 13 50 18 12 0 0 30 20 15
2019 Compliance, inspection and enforcement 11 37 15 31 6 0 0 37 48 20
2019 Communications or public affairs 9 24 36 16 14 1 0 30 34 125
2019 Access to information and privacy 0 29 21 21 23 7 0 47 31 15
2019 Security 6 18 35 33 6 0 3 40 24 30
2019 Science and technology 6 19 38 23 12 1 2 36 25 1500
2019 Library services 3 19 35 27 16 0 0 43 22 30
2019 Administration and operations 7 22 36 23 10 2 1 34 29 405
2019 Human resources 8 16 39 28 7 2 1 36 25 180
2019 Financial management 3 15 35 30 13 1 2 45 19 210
2019 Procurement 12 17 35 25 8 2 0 34 30 45
2019 Real property 8 33 38 16 1 0 4 19 42 45
2019 Material management 6 10 39 34 11 0 0 45 17 25
2019 Information management 7 24 30 17 19 1 1 37 32 65
2019 Information technology 6 20 41 23 8 2 1 31 26 175
2019 Internal audit 39 0 30 10 20 0 0 30 39 10
2019 Evaluation 27 8 34 20 4 4 4 26 38 25
2019 Data sciences 3 18 38 25 14 2 0 40 22 70
2019 Policy 6 16 40 27 11 0 0 38 22 295
2019 Project management 5 27 37 19 10 0 2 30 33 115
2019 Other services to the public 6 24 34 22 11 1 2 34 31 80
2019 None of the above 7 20 33 21 13 3 1 36 29 240

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 28 26 11 9 3 8 23 48 35
2024 Intelligence analysts 16 23 37 19 5 0 0 25 39 25
2024 Federal regulators 14 29 15 30 13 0 0 43 42 15
2024 Compliance, inspection and enforcement 0 35 18 6 34 0 7 43 38 15
2024 Communications or public affairs 16 16 37 21 11 0 0 31 32 100
2024 Security 25 19 31 16 9 0 0 25 44 20
2024 Science and technology 26 27 24 8 9 1 4 19 56 985
2024 Library services 17 10 23 24 20 0 7 47 28 20
2024 Administration and operations 17 21 32 19 7 1 4 27 39 365
2024 Human resources 19 33 28 13 6 0 2 18 53 185
2024 Financial management 10 22 35 14 14 0 4 29 34 170
2024 Procurement 18 30 40 8 3 0 0 11 49 45
2024 Real property 13 18 32 32 4 0 0 36 32 20
2024 Material management 9 14 63 14 0 0 0 14 23 10
2024 Information management 3 21 40 18 18 0 0 36 24 60
2024 Information technology 16 19 35 15 7 1 6 24 38 160
2024 Internal audit 28 6 53 13 0 0 0 13 34 15
2024 Evaluation 33 23 27 12 6 0 0 17 56 15
2024 Data sciences 10 31 33 14 9 1 2 24 42 50
2024 Policy 21 31 30 14 3 1 0 17 53 270
2024 Project management 22 33 29 8 7 0 0 15 56 105
2024 Other services to the public 8 29 34 21 4 0 5 26 39 75
2024 None of the above 13 27 31 16 7 1 5 24 43 155
2022 Client contact centre 10 20 21 8 17 8 15 33 40 45
2022 Federal regulators 9 40 18 19 14 0 0 33 49 15
2022 Compliance, inspection and enforcement 5 23 36 24 4 0 7 31 31 15
2022 Communications or public affairs 21 26 24 15 8 3 2 25 50 100
2022 Access to information and privacy 0 16 22 14 10 0 37 39 26 10
2022 Security 11 27 41 12 3 3 3 16 40 25
2022 Science and technology 24 29 27 9 6 2 3 16 55 960
2022 Library services 9 25 29 17 16 0 4 34 36 20
2022 Administration and operations 12 18 34 19 12 2 3 33 32 345
2022 Human resources 19 23 30 18 6 1 4 25 43 195
2022 Financial management 8 25 32 18 13 0 3 32 35 170
2022 Procurement 12 17 48 10 11 0 2 22 29 45
2022 Real property 20 23 25 17 10 0 5 28 45 35
2022 Information management 9 26 22 20 17 1 4 39 38 55
2022 Information technology 13 23 33 14 11 4 3 27 38 180
2022 Internal audit 13 13 40 24 9 0 0 33 27 15
2022 Evaluation 22 4 35 18 21 0 0 39 26 15
2022 Data sciences 7 30 33 16 11 0 3 27 38 60
2022 Policy 11 35 36 15 2 1 1 17 47 255
2022 Project management 18 23 42 9 8 0 1 17 41 125
2022 Other services to the public 16 31 27 14 7 5 0 22 50 60
2022 None of the above 13 23 26 16 16 1 5 34 38 150
2020 Client contact centre 15 18 30 26 0 7 4 29 37 25
2020 Federal regulators 6 13 52 23 6 0 0 29 19 15
2020 Compliance, inspection and enforcement 0 27 58 0 6 0 8 7 30 15
2020 Communications or public affairs 27 19 35 7 12 1 0 19 46 110
2020 Access to information and privacy 9 17 49 9 9 6 0 20 28 10
2020 Security 14 8 41 26 8 4 0 35 23 25
2020 Science and technology 22 29 29 11 6 2 2 18 53 1175
2020 Library services 15 26 32 8 4 5 9 15 48 25
2020 Administration and operations 9 17 40 18 12 3 1 31 27 390
2020 Human resources 10 20 34 19 14 2 2 34 31 180
2020 Financial management 7 16 31 30 13 1 1 45 23 200
2020 Procurement 19 9 25 30 11 6 0 43 30 35
2020 Real property 29 23 41 5 0 0 2 5 53 30
2020 Material management 14 41 21 10 15 0 0 24 55 15
2020 Information management 7 17 34 17 20 3 2 39 25 55
2020 Information technology 16 26 36 16 5 1 1 21 42 175
2020 Internal audit 22 15 28 14 22 0 0 35 36 15
2020 Evaluation 10 22 29 22 6 11 0 31 36 20
2020 Data sciences 9 15 31 26 15 2 3 42 25 50
2020 Policy 9 16 45 23 5 1 0 29 25 290
2020 Project management 14 23 36 18 8 1 0 26 38 120
2020 Other services to the public 18 21 35 16 8 0 2 24 40 60
2020 None of the above 12 19 38 21 7 3 0 29 32 195
2019 Client contact centre 23 22 20 20 13 3 0 33 46 35
2019 Federal regulators 25 0 20 43 12 0 0 55 25 15
2019 Compliance, inspection and enforcement 22 10 47 15 6 0 0 21 32 20
2019 Communications or public affairs 27 21 25 13 11 1 2 24 49 125
2019 Access to information and privacy 7 23 30 15 24 0 0 39 31 10
2019 Security 21 16 21 27 12 0 3 40 39 30
2019 Science and technology 20 24 22 13 12 2 5 28 48 1500
2019 Library services 22 24 25 13 16 0 0 29 46 25
2019 Administration and operations 14 26 33 15 10 1 2 26 41 405
2019 Human resources 11 20 35 24 7 1 1 33 32 180
2019 Financial management 9 20 35 21 12 0 1 34 30 210
2019 Procurement 12 22 28 24 11 0 4 36 35 45
2019 Real property 15 27 36 6 6 3 7 14 47 45
2019 Material management 14 21 35 8 22 0 0 30 35 25
2019 Information management 14 24 29 16 16 1 0 32 38 65
2019 Information technology 12 34 28 16 7 1 1 24 47 175
2019 Internal audit 20 20 29 0 30 0 0 30 41 10
2019 Evaluation 23 32 26 4 4 8 4 8 62 25
2019 Data sciences 16 20 22 21 16 2 3 39 38 70
2019 Policy 14 27 34 16 8 1 0 24 42 295
2019 Project management 13 32 31 16 8 0 0 24 45 110
2019 Other services to the public 17 22 19 21 15 2 4 39 41 80
2019 None of the above 18 20 27 14 16 3 3 31 40 240

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 9 23 35 14 3 5 54 21 35
2024 Intelligence analysts 16 17 24 22 21 0 0 43 34 25
2024 Federal regulators 0 12 21 41 26 0 0 67 12 15
2024 Compliance, inspection and enforcement 0 0 34 25 41 0 0 66 0 15
2024 Communications or public affairs 3 7 50 29 9 0 1 39 11 100
2024 Security 5 11 38 31 15 0 0 46 16 20
2024 Science and technology 5 10 30 29 22 1 2 52 16 980
2024 Library services 0 7 20 47 24 0 4 73 7 20
2024 Administration and operations 7 15 32 28 16 0 3 45 22 365
2024 Human resources 8 14 36 26 15 0 1 41 22 180
2024 Financial management 6 13 24 26 25 1 4 55 20 170
2024 Procurement 1 15 37 28 15 4 0 44 17 45
2024 Real property 0 7 30 41 22 0 0 63 7 20
2024 Material management 0 0 37 23 40 0 0 63 0 10
2024 Information management 2 11 22 34 32 0 0 65 13 60
2024 Information technology 5 11 28 35 18 0 3 55 16 160
2024 Internal audit 6 11 12 43 29 0 0 71 17 15
2024 Evaluation 6 12 42 25 16 0 0 41 18 15
2024 Data sciences 2 6 31 36 23 0 2 61 8 50
2024 Policy 15 28 35 17 6 0 0 22 42 270
2024 Project management 11 19 37 25 7 1 1 33 30 105
2024 Other services to the public 6 10 21 38 20 0 5 61 17 75
2024 None of the above 9 14 30 26 18 0 3 46 23 155
2022 Client contact centre 8 8 14 13 26 10 21 56 24 45
2022 Federal regulators 9 14 24 44 8 0 0 52 23 15
2022 Compliance, inspection and enforcement 5 0 35 35 18 6 0 57 5 15
2022 Communications or public affairs 7 19 32 28 14 0 0 41 27 100
2022 Access to information and privacy 0 11 41 5 0 0 43 9 18 10
2022 Security 7 14 14 31 31 0 3 65 21 25
2022 Science and technology 5 12 29 32 18 1 3 52 18 955
2022 Library services 0 7 36 25 32 0 0 57 7 20
2022 Administration and operations 7 14 27 29 21 0 3 51 21 345
2022 Human resources 6 18 33 26 14 0 3 42 24 195
2022 Financial management 6 13 29 36 14 0 2 51 19 170
2022 Procurement 6 7 42 32 4 2 6 39 15 45
2022 Real property 3 18 33 25 16 0 5 44 22 35
2022 Information management 3 12 29 31 21 0 3 54 16 55
2022 Information technology 4 9 33 31 21 2 1 53 13 180
2022 Internal audit 7 0 27 50 16 0 0 66 7 15
2022 Evaluation 4 19 13 37 27 0 0 64 23 15
2022 Data sciences 4 16 19 35 23 3 0 60 20 60
2022 Policy 13 27 36 16 7 0 0 23 40 250
2022 Project management 7 13 32 37 11 0 0 48 20 125
2022 Other services to the public 10 13 30 29 17 0 1 47 23 60
2022 None of the above 6 15 21 25 30 1 2 56 22 150
2020 Client contact centre 4 15 29 47 5 0 0 52 19 25
2020 Federal regulators 0 19 41 20 20 0 0 40 19 15
2020 Compliance, inspection and enforcement 7 0 28 42 23 0 0 65 7 15
2020 Communications or public affairs 11 22 33 17 16 1 0 34 33 110
2020 Access to information and privacy 0 15 28 57 0 0 0 57 15 10
2020 Security 5 4 30 33 28 0 0 61 8 25
2020 Science and technology 5 13 36 31 14 0 1 45 19 1170
2020 Library services 4 0 23 61 13 0 0 73 4 25
2020 Administration and operations 8 12 33 30 16 1 1 47 20 390
2020 Human resources 5 8 34 33 18 1 0 52 13 175
2020 Financial management 5 10 38 32 14 1 0 46 16 200
2020 Procurement 8 17 32 30 10 2 0 41 26 35
2020 Real property 7 5 27 42 19 0 0 61 12 30
2020 Material management 3 14 42 21 19 0 0 41 17 15
2020 Information management 2 8 21 29 35 2 3 67 11 55
2020 Information technology 5 10 38 37 10 0 0 47 15 175
2020 Internal audit 0 21 21 29 29 0 0 58 21 15
2020 Evaluation 0 17 35 25 24 0 0 48 17 15
2020 Data sciences 0 5 21 34 36 0 3 73 5 50
2020 Policy 16 29 32 17 6 0 0 23 45 290
2020 Project management 5 16 38 29 11 1 0 41 21 120
2020 Other services to the public 11 20 26 29 15 0 0 44 31 60
2020 None of the above 8 14 28 25 23 1 1 49 22 195
2019 Client contact centre 12 15 30 19 22 0 2 42 28 35
2019 Federal regulators 7 5 32 33 23 0 0 56 12 15
2019 Compliance, inspection and enforcement 6 15 31 31 16 0 0 48 21 20
2019 Communications or public affairs 7 21 36 20 16 1 0 36 28 125
2019 Access to information and privacy 6 0 21 29 43 0 0 73 6 15
2019 Security 3 9 20 37 27 0 3 67 12 30
2019 Science and technology 4 12 26 32 23 1 2 56 16 1495
2019 Library services 3 7 27 40 23 0 0 63 10 30
2019 Administration and operations 7 14 34 27 14 1 2 43 22 405
2019 Human resources 4 10 31 35 16 1 1 53 15 180
2019 Financial management 2 12 34 37 14 0 1 52 14 210
2019 Procurement 4 8 26 36 25 0 2 62 11 45
2019 Real property 10 12 31 32 12 0 4 45 23 40
2019 Material management 0 16 21 33 30 0 0 63 16 25
2019 Information management 5 12 19 36 27 1 0 63 17 65
2019 Information technology 5 11 35 30 18 0 2 49 16 175
2019 Internal audit 20 0 39 10 30 0 0 40 20 10
2019 Evaluation 11 11 23 38 4 8 4 48 26 25
2019 Data sciences 1 2 22 40 33 0 2 75 3 70
2019 Policy 15 25 37 18 5 0 0 24 40 295
2019 Project management 6 13 39 30 12 1 0 42 19 115
2019 Other services to the public 9 17 21 27 21 1 3 51 27 80
2019 None of the above 5 17 24 29 21 1 3 52 23 240

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 10 21 38 12 0 5 53 26 35
2024 Intelligence analysts 8 31 28 15 18 0 0 33 39 25
2024 Federal regulators 12 34 31 7 16 0 0 22 47 15
2024 Compliance, inspection and enforcement 6 29 13 32 20 0 0 52 35 15
2024 Communications or public affairs 3 15 29 27 18 3 5 49 20 100
2024 Security 12 29 21 20 18 0 0 38 41 20
2024 Science and technology 17 22 27 16 15 0 2 32 41 980
2024 Library services 18 18 22 26 16 0 0 42 36 20
2024 Administration and operations 11 17 26 24 19 1 3 44 29 365
2024 Human resources 17 21 27 17 14 0 3 32 40 185
2024 Financial management 12 18 26 19 19 1 5 41 32 170
2024 Procurement 14 35 25 19 3 4 1 23 51 45
2024 Real property 8 16 30 37 10 0 0 46 23 20
2024 Material management 0 0 42 37 22 0 0 58 0 10
2024 Information management 12 25 20 16 26 0 1 42 37 60
2024 Information technology 22 16 28 13 16 0 5 30 40 160
2024 Internal audit 12 17 31 18 23 0 0 41 28 15
2024 Evaluation 11 18 25 31 10 0 5 43 30 15
2024 Data sciences 18 10 32 16 21 2 0 38 29 50
2024 Policy 20 20 30 17 8 4 1 26 43 270
2024 Project management 18 14 32 18 17 0 1 35 33 105
2024 Other services to the public 7 16 25 33 16 0 3 50 24 75
2024 None of the above 12 20 29 21 13 0 4 36 34 155
2022 Client contact centre 8 17 19 16 15 8 17 42 33 45
2022 Federal regulators 23 19 38 12 8 0 0 20 42 15
2022 Compliance, inspection and enforcement 17 10 42 13 11 7 0 27 29 15
2022 Communications or public affairs 12 16 25 21 19 3 4 43 30 100
2022 Access to information and privacy 0 11 28 11 0 0 50 22 22 10
2022 Security 10 13 25 29 23 0 0 52 23 25
2022 Science and technology 14 19 25 23 15 1 3 40 34 955
2022 Library services 3 19 20 20 38 0 0 58 22 20
2022 Administration and operations 11 14 27 20 24 2 2 46 26 345
2022 Human resources 19 20 23 21 13 0 5 35 41 195
2022 Financial management 14 20 28 19 17 1 2 36 35 170
2022 Procurement 22 15 23 18 17 2 2 37 39 45
2022 Real property 15 29 23 9 15 0 8 27 49 35
2022 Information management 15 17 23 24 18 0 3 43 33 55
2022 Information technology 14 16 27 18 20 3 2 40 32 180
2022 Internal audit 7 7 33 30 16 0 7 49 15 15
2022 Evaluation 4 18 10 20 42 0 7 66 23 15
2022 Data sciences 7 15 33 20 23 3 0 44 22 60
2022 Policy 18 21 28 17 10 3 2 29 41 250
2022 Project management 11 28 30 18 10 0 3 29 40 125
2022 Other services to the public 11 15 37 19 18 0 0 37 26 60
2022 None of the above 12 17 25 19 22 1 3 43 31 150
2020 Client contact centre 5 12 38 31 11 0 3 43 17 25
2020 Federal regulators 6 46 35 13 0 0 0 13 52 15
2020 Compliance, inspection and enforcement 13 28 6 38 14 0 0 52 41 15
2020 Communications or public affairs 12 23 18 16 27 1 2 45 37 110
2020 Access to information and privacy 18 8 34 17 23 0 0 40 26 10
2020 Security 10 13 17 30 21 4 5 56 25 25
2020 Science and technology 11 21 31 24 11 1 2 36 32 1175
2020 Library services 7 16 44 20 13 0 0 33 23 25
2020 Administration and operations 5 16 27 30 18 1 3 50 22 390
2020 Human resources 9 19 28 23 18 2 2 43 29 180
2020 Financial management 7 21 28 27 15 1 1 43 28 200
2020 Procurement 8 23 21 29 16 2 0 46 32 35
2020 Real property 13 19 32 26 10 0 0 36 32 30
2020 Material management 7 12 30 35 15 0 0 50 20 15
2020 Information management 7 11 22 30 25 2 3 58 19 55
2020 Information technology 19 23 29 17 11 0 1 28 42 175
2020 Internal audit 0 28 35 15 22 0 0 37 28 15
2020 Evaluation 6 0 47 18 18 6 6 40 7 15
2020 Data sciences 14 12 19 15 29 5 5 49 29 50
2020 Policy 10 24 33 19 10 2 1 31 36 290
2020 Project management 8 22 31 28 9 2 1 38 30 120
2020 Other services to the public 11 21 28 22 19 0 0 41 32 60
2020 None of the above 13 26 23 20 18 0 0 38 39 195
2019 Client contact centre 16 19 29 17 14 0 5 34 36 35
2019 Federal regulators 26 19 19 18 18 0 0 36 45 15
2019 Compliance, inspection and enforcement 6 15 15 52 11 0 0 63 22 20
2019 Communications or public affairs 6 14 31 24 23 2 0 48 20 125
2019 Access to information and privacy 8 20 7 7 51 7 0 62 31 15
2019 Security 14 20 12 21 24 0 9 49 38 30
2019 Science and technology 10 18 26 23 19 2 2 44 29 1500
2019 Library services 16 18 31 11 16 0 8 29 37 30
2019 Administration and operations 9 17 27 25 17 3 2 44 27 405
2019 Human resources 12 14 25 31 15 1 2 47 27 180
2019 Financial management 11 19 30 23 14 1 1 38 31 210
2019 Procurement 14 17 18 27 25 0 0 51 31 45
2019 Real property 15 7 39 27 5 1 5 34 23 45
2019 Material management 0 20 28 27 26 0 0 52 20 25
2019 Information management 9 23 25 16 23 4 0 41 34 65
2019 Information technology 14 25 25 18 15 1 2 34 40 175
2019 Internal audit 30 9 20 10 20 10 0 34 44 10
2019 Evaluation 12 23 26 20 11 4 4 34 38 25
2019 Data sciences 4 14 23 18 37 3 0 57 19 70
2019 Policy 8 18 32 26 13 1 2 40 27 290
2019 Project management 8 21 33 25 11 1 1 36 30 115
2019 Other services to the public 11 17 21 22 27 1 0 49 29 80
2019 None of the above 8 19 26 25 18 2 2 45 28 240

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 25 24 20 5 4 8 29 43 35
2024 Intelligence analysts 4 6 31 33 20 0 6 57 10 25
2024 Federal regulators 0 8 22 40 23 0 8 68 8 15
2024 Compliance, inspection and enforcement 0 0 8 44 41 0 7 92 0 15
2024 Communications or public affairs 1 8 22 35 32 3 1 69 9 100
2024 Security 5 0 44 24 17 6 4 45 6 20
2024 Science and technology 9 15 24 21 20 4 7 47 27 985
2024 Library services 3 5 33 36 23 0 0 59 9 20
2024 Administration and operations 7 11 22 26 26 3 5 56 20 365
2024 Human resources 8 17 24 30 9 7 5 45 28 185
2024 Financial management 5 9 21 32 21 6 6 60 16 170
2024 Procurement 5 31 7 30 15 3 9 51 41 45
2024 Real property 4 4 13 53 19 0 8 77 9 20
2024 Material management 14 9 6 45 18 7 0 69 25 10
2024 Information management 11 4 26 26 30 3 0 57 16 60
2024 Information technology 3 8 30 23 24 3 9 53 12 160
2024 Internal audit 6 5 18 40 23 8 0 68 12 15
2024 Evaluation 0 0 18 39 38 0 5 81 0 15
2024 Data sciences 2 9 27 19 24 14 6 53 14 50
2024 Policy 8 13 29 30 13 4 4 46 22 270
2024 Project management 8 11 27 30 20 3 2 52 20 105
2024 Other services to the public 9 11 19 31 24 0 6 59 21 75
2024 None of the above 7 12 24 24 23 4 6 52 21 155
2022 Client contact centre 11 21 15 14 17 14 9 40 42 45
2022 Federal regulators 23 5 13 44 14 0 0 58 29 15
2022 Compliance, inspection and enforcement 5 22 17 42 7 0 6 53 29 15
2022 Communications or public affairs 3 10 36 28 10 6 6 44 15 100
2022 Access to information and privacy 0 22 19 6 0 10 43 13 46 10
2022 Security 0 14 16 24 37 4 6 67 15 25
2022 Science and technology 8 18 23 20 20 2 9 45 29 955
2022 Library services 6 18 22 24 26 0 4 52 25 20
2022 Administration and operations 8 16 24 22 23 3 4 49 26 345
2022 Human resources 11 24 28 21 7 2 7 31 38 195
2022 Financial management 8 17 34 21 15 2 3 37 26 170
2022 Procurement 17 18 21 22 15 0 6 40 37 45
2022 Real property 5 18 20 30 12 0 14 50 27 35
2022 Information management 6 10 39 20 20 2 3 42 17 55
2022 Information technology 7 13 20 23 24 11 3 54 23 180
2022 Internal audit 7 7 6 35 38 0 7 78 15 15
2022 Evaluation 0 8 5 25 56 0 7 86 8 15
2022 Data sciences 2 10 31 20 20 14 4 49 14 60
2022 Policy 10 15 33 28 9 2 3 39 26 250
2022 Project management 7 10 32 25 21 0 5 49 18 125
2022 Other services to the public 4 24 22 33 10 6 1 45 31 60
2022 None of the above 7 14 20 24 23 2 9 54 24 150
2020 Client contact centre 8 12 35 30 0 9 7 35 23 25
2020 Federal regulators 6 0 0 88 6 0 0 94 6 15
2020 Compliance, inspection and enforcement 0 8 19 51 22 0 0 73 8 15
2020 Communications or public affairs 5 11 30 23 26 5 1 52 16 110
2020 Access to information and privacy 0 0 9 42 40 0 9 90 0 10
2020 Security 0 0 36 17 39 4 5 61 0 25
2020 Science and technology 6 11 25 30 23 2 4 56 17 1170
2020 Library services 11 12 35 20 9 14 0 33 26 25
2020 Administration and operations 4 13 24 28 22 6 3 55 19 390
2020 Human resources 13 18 23 21 21 2 2 44 32 180
2020 Financial management 6 9 24 35 22 2 2 59 16 200
2020 Procurement 10 16 19 19 26 4 6 50 29 35
2020 Real property 0 10 32 26 17 5 10 50 12 30
2020 Material management 19 0 27 35 18 0 0 54 19 15
2020 Information management 11 10 12 25 37 2 3 65 22 55
2020 Information technology 10 9 30 26 24 1 1 50 19 175
2020 Internal audit 0 8 27 29 36 0 0 65 8 15
2020 Evaluation 0 22 11 33 28 6 0 64 24 20
2020 Data sciences 3 11 15 26 33 8 3 67 16 50
2020 Policy 3 15 33 30 14 3 2 46 19 290
2020 Project management 6 12 28 34 14 5 1 51 19 120
2020 Other services to the public 8 16 33 27 14 0 1 42 24 60
2020 None of the above 5 14 27 27 18 5 3 50 20 195
2019 Client contact centre 6 17 35 21 15 3 3 38 25 35
2019 Federal regulators 12 5 20 42 7 0 14 57 20 15
2019 Compliance, inspection and enforcement 6 21 26 26 15 0 5 44 29 20
2019 Communications or public affairs 8 12 28 24 21 5 2 48 22 125
2019 Access to information and privacy 0 7 21 20 30 7 16 64 9 15
2019 Security 3 12 21 27 33 0 6 63 15 30
2019 Science and technology 6 13 20 24 25 5 7 56 22 1490
2019 Library services 16 15 18 35 4 3 8 45 35 30
2019 Administration and operations 10 17 23 25 19 3 3 47 29 405
2019 Human resources 12 20 26 23 14 4 2 39 34 180
2019 Financial management 8 19 25 29 15 2 2 46 28 210
2019 Procurement 14 13 27 16 26 0 4 44 28 45
2019 Real property 3 13 27 30 21 0 5 54 17 45
2019 Material management 11 6 20 41 22 0 0 62 17 25
2019 Information management 9 18 25 19 25 4 0 46 28 65
2019 Information technology 6 12 26 25 23 6 3 53 19 175
2019 Evaluation 8 27 22 21 11 8 4 36 39 25
2019 Data sciences 7 9 15 19 37 8 4 65 18 70
2019 Policy 5 17 33 30 14 1 1 44 22 290
2019 Project management 11 13 33 30 10 3 0 42 25 115
2019 Other services to the public 8 14 26 14 29 7 1 47 24 80
2019 None of the above 6 14 16 24 30 4 5 59 23 240

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 19 28 22 6 4 5 32 37 35
2024 Intelligence analysts 16 16 34 21 9 0 5 31 34 25
2024 Federal regulators 7 28 20 24 22 0 0 46 34 15
2024 Compliance, inspection and enforcement 8 25 20 25 21 0 0 47 33 15
2024 Communications or public affairs 5 20 46 19 9 0 2 28 25 100
2024 Security 6 12 42 21 14 6 0 37 19 20
2024 Science and technology 23 23 24 12 11 3 4 25 49 985
2024 Library services 4 22 38 12 24 0 0 36 26 20
2024 Administration and operations 13 20 36 17 11 0 2 29 34 365
2024 Human resources 18 27 28 14 11 2 1 25 46 185
2024 Financial management 9 16 34 14 21 2 4 37 26 170
2024 Procurement 18 31 36 8 4 4 0 12 51 45
2024 Real property 13 16 40 26 0 4 0 28 31 20
2024 Material management 9 22 30 23 16 0 0 39 31 10
2024 Information management 9 24 32 18 16 2 0 34 33 60
2024 Information technology 15 18 35 13 14 1 4 28 34 160
2024 Internal audit 17 11 38 28 6 0 0 34 28 15
2024 Evaluation 6 28 34 33 0 0 0 33 33 15
2024 Data sciences 12 18 39 15 14 1 2 29 31 50
2024 Policy 17 28 30 15 6 2 1 22 47 270
2024 Project management 25 19 40 11 4 2 1 15 44 105
2024 Other services to the public 6 21 32 32 5 0 4 39 28 75
2024 None of the above 11 19 32 15 12 3 8 30 34 155
2022 Client contact centre 11 22 31 7 17 9 4 27 38 45
2022 Federal regulators 0 42 38 6 14 0 0 20 42 15
2022 Compliance, inspection and enforcement 0 27 32 27 15 0 0 41 27 15
2022 Communications or public affairs 13 24 26 23 5 3 6 30 41 100
2022 Access to information and privacy 6 11 56 12 0 9 6 14 20 10
2022 Security 3 13 43 12 23 0 5 37 17 30
2022 Science and technology 20 23 28 11 9 3 5 22 47 955
2022 Library services 14 22 21 23 20 0 0 43 36 20
2022 Administration and operations 9 20 35 16 15 3 2 32 31 345
2022 Human resources 13 28 30 17 6 1 5 24 44 195
2022 Financial management 9 22 35 17 15 1 2 32 32 170
2022 Procurement 20 22 38 11 7 0 2 19 43 45
2022 Real property 10 27 30 15 9 2 5 27 40 35
2022 Information management 12 17 35 20 13 0 3 34 30 55
2022 Information technology 9 16 30 18 16 6 3 38 28 180
2022 Internal audit 19 7 35 32 6 0 0 38 27 15
2022 Evaluation 10 19 9 40 16 5 0 59 31 15
2022 Data sciences 12 15 40 12 14 4 3 28 29 60
2022 Policy 11 25 33 23 5 1 3 29 37 250
2022 Project management 11 32 35 12 9 0 1 22 43 125
2022 Other services to the public 11 28 34 15 12 0 0 27 40 60
2022 None of the above 12 20 30 12 19 3 4 33 35 150
2020 Client contact centre 0 4 62 22 0 5 8 25 4 25
2020 Federal regulators 6 6 41 41 6 0 0 47 12 15
2020 Compliance, inspection and enforcement 0 20 42 23 6 8 0 32 22 15
2020 Communications or public affairs 10 17 37 15 17 2 3 33 28 110
2020 Access to information and privacy 0 18 59 17 0 6 0 18 19 10
2020 Security 5 5 32 29 29 0 0 58 10 25
2020 Science and technology 17 24 29 15 9 2 3 26 44 1175
2020 Library services 15 22 24 20 14 5 0 36 39 25
2020 Administration and operations 8 18 36 23 12 3 1 36 27 390
2020 Human resources 12 21 27 21 16 2 1 38 35 180
2020 Financial management 7 13 37 30 11 1 1 41 21 200
2020 Procurement 7 26 26 21 18 2 0 40 34 35
2020 Real property 12 31 21 26 5 0 5 33 45 30
2020 Material management 6 28 28 17 21 0 0 38 34 15
2020 Information management 5 12 32 30 19 2 2 50 17 55
2020 Information technology 14 26 31 22 7 0 1 29 40 175
2020 Internal audit 7 29 28 7 29 0 0 36 36 15
2020 Evaluation 11 22 28 28 6 6 0 35 35 20
2020 Data sciences 9 7 31 26 21 3 3 50 17 50
2020 Policy 7 21 36 25 6 3 2 33 29 290
2020 Project management 12 17 45 16 9 0 0 25 29 115
2020 Other services to the public 13 22 34 22 10 0 0 31 34 60
2020 None of the above 9 22 33 21 8 5 2 31 33 195
2019 Client contact centre 12 21 27 16 18 5 0 36 35 35
2019 Federal regulators 12 14 24 25 24 0 0 49 26 15
2019 Compliance, inspection and enforcement 17 16 34 21 6 5 0 29 35 15
2019 Communications or public affairs 12 17 32 16 21 1 0 38 30 125
2019 Access to information and privacy 7 21 21 22 21 0 8 47 30 15
2019 Security 18 11 24 21 24 0 3 46 29 30
2019 Science and technology 16 21 23 15 17 4 5 35 40 1500
2019 Library services 15 15 24 34 8 0 4 44 31 30
2019 Administration and operations 11 23 33 16 13 2 2 30 36 405
2019 Human resources 10 14 36 23 13 2 2 38 25 180
2019 Financial management 8 19 33 23 15 1 1 38 28 210
2019 Procurement 8 18 35 17 22 0 0 39 26 45
2019 Real property 8 20 51 10 7 0 4 17 30 45
2019 Material management 14 29 17 21 18 0 0 39 44 25
2019 Information management 12 17 33 15 18 4 0 35 31 65
2019 Information technology 9 26 36 15 10 2 2 26 37 175
2019 Internal audit 20 19 41 0 20 0 0 20 39 10
2019 Evaluation 35 8 38 4 4 8 4 8 48 25
2019 Data sciences 17 15 30 12 23 1 1 36 33 70
2019 Policy 12 23 35 18 9 1 2 28 36 290
2019 Project management 12 21 36 18 8 3 1 27 35 110
2019 Other services to the public 18 20 33 15 12 1 1 28 39 80
2019 None of the above 14 16 26 15 25 2 4 42 31 240

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 10 30 33 9 0 5 44 24 35
2024 Intelligence analysts 8 17 34 21 20 0 0 41 25 25
2024 Federal regulators 0 13 36 22 29 0 0 51 13 15
2024 Compliance, inspection and enforcement 6 20 21 38 14 0 0 53 26 15
2024 Communications or public affairs 1 5 25 40 29 0 1 69 6 100
2024 Security 0 5 30 46 18 0 0 64 5 20
2024 Science and technology 5 12 32 30 17 1 3 49 18 985
2024 Library services 0 14 22 53 11 0 0 63 14 20
2024 Administration and operations 3 15 33 29 18 1 2 49 18 360
2024 Human resources 11 11 29 30 17 0 1 48 23 185
2024 Financial management 4 9 27 31 24 1 5 58 14 170
2024 Procurement 0 9 26 41 24 0 0 66 9 45
2024 Real property 0 0 31 49 20 0 0 69 0 20
2024 Material management 0 8 22 52 18 0 0 70 8 10
2024 Information management 5 10 45 24 16 0 0 41 15 60
2024 Information technology 5 3 29 32 25 1 6 61 8 160
2024 Internal audit 6 11 49 12 23 0 0 34 17 15
2024 Evaluation 0 6 54 24 17 0 0 41 6 15
2024 Data sciences 0 13 41 20 23 0 3 44 13 50
2024 Policy 7 10 36 32 13 1 2 46 17 270
2024 Project management 5 19 41 28 7 0 1 35 24 105
2024 Other services to the public 4 18 24 40 12 0 4 53 22 75
2024 None of the above 7 14 36 29 11 0 4 41 21 155
2022 Client contact centre 10 5 22 18 33 8 4 58 17 45
2022 Federal regulators 0 17 45 18 21 0 0 39 17 15
2022 Compliance, inspection and enforcement 0 12 45 19 24 0 0 43 12 15
2022 Communications or public affairs 2 3 32 36 23 0 3 61 5 100
2022 Access to information and privacy 0 7 17 10 13 0 53 49 15 10
2022 Security 0 11 29 23 35 0 3 60 11 25
2022 Science and technology 4 11 35 33 13 1 3 48 15 960
2022 Library services 3 3 20 27 47 0 0 74 6 20
2022 Administration and operations 2 5 29 35 26 0 2 62 8 345
2022 Human resources 5 10 30 31 19 0 6 52 16 195
2022 Financial management 3 8 36 26 24 1 2 52 11 170
2022 Procurement 0 0 41 41 14 2 2 57 0 45
2022 Real property 3 8 26 39 16 0 8 60 12 35
2022 Information management 4 5 23 33 30 3 1 66 10 55
2022 Information technology 2 2 25 41 27 2 2 70 4 180
2022 Internal audit 7 0 39 39 15 0 0 54 7 15
2022 Evaluation 0 9 7 49 36 0 0 85 9 15
2022 Data sciences 4 13 26 37 17 1 2 56 18 60
2022 Policy 1 9 33 36 20 1 0 56 10 250
2022 Project management 3 7 28 35 27 0 0 62 10 125
2022 Other services to the public 8 1 25 51 15 0 0 66 10 60
2022 None of the above 4 11 34 28 17 3 3 48 16 150
2020 Client contact centre 11 4 33 45 3 0 3 50 15 25
2020 Federal regulators 6 19 29 47 0 0 0 47 25 15
2020 Compliance, inspection and enforcement 0 28 22 36 14 0 0 50 28 15
2020 Communications or public affairs 3 10 41 34 10 1 0 45 14 110
2020 Access to information and privacy 0 34 19 39 8 0 0 47 34 10
2020 Security 4 18 17 40 22 0 0 61 22 25
2020 Science and technology 3 13 35 33 13 0 2 47 17 1175
2020 Library services 4 16 19 49 13 0 0 62 19 25
2020 Administration and operations 4 16 35 29 15 0 1 45 20 390
2020 Human resources 4 18 36 27 14 0 1 41 22 180
2020 Financial management 1 9 41 36 13 1 0 49 10 200
2020 Procurement 5 11 31 41 12 0 0 54 15 35
2020 Real property 8 13 18 47 14 0 0 62 20 30
2020 Material management 6 11 27 29 27 0 0 56 17 15
2020 Information management 2 11 31 24 28 2 2 54 13 55
2020 Information technology 2 8 37 34 19 0 0 53 10 175
2020 Internal audit 7 15 43 28 8 0 0 35 22 15
2020 Evaluation 0 44 29 22 6 0 0 27 44 20
2020 Data sciences 0 5 33 32 28 0 3 61 5 50
2020 Policy 3 15 41 33 7 2 0 41 18 290
2020 Project management 5 9 41 30 15 0 0 45 14 120
2020 Other services to the public 6 20 26 41 6 1 0 48 26 60
2020 None of the above 4 13 33 35 12 3 1 48 18 195
2019 Client contact centre 11 14 41 20 7 3 3 29 27 35
2019 Federal regulators 7 23 45 7 12 0 6 20 32 15
2019 Compliance, inspection and enforcement 12 15 48 10 5 10 0 17 30 20
2019 Communications or public affairs 7 20 40 17 15 0 0 32 28 125
2019 Access to information and privacy 14 7 20 28 23 0 8 55 22 15
2019 Security 8 6 27 26 27 3 3 56 15 30
2019 Science and technology 6 16 29 29 17 1 3 48 22 1500
2019 Library services 6 16 44 30 4 0 0 34 22 30
2019 Administration and operations 13 20 33 21 11 1 1 32 34 405
2019 Human resources 11 19 33 29 7 0 1 36 30 180
2019 Financial management 9 15 38 25 11 1 0 37 24 210
2019 Procurement 2 12 33 30 22 0 0 52 15 45
2019 Real property 8 4 35 29 18 0 5 50 13 45
2019 Material management 8 13 33 30 15 0 0 45 21 25
2019 Information management 12 17 34 14 20 1 1 35 30 65
2019 Information technology 2 12 37 31 15 0 3 48 15 175
2019 Internal audit 10 19 41 20 10 0 0 30 29 10
2019 Evaluation 24 7 31 23 11 0 4 36 32 25
2019 Data sciences 13 16 22 24 25 1 0 49 29 70
2019 Policy 10 21 35 24 9 1 0 33 32 295
2019 Project management 9 19 33 27 11 1 0 38 29 110
2019 Other services to the public 14 22 23 28 13 0 0 41 36 80
2019 None of the above 14 14 24 22 21 2 3 46 29 240

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 31 17 18 8 3 0 56 27 35
2024 Intelligence analysts 15 25 19 17 24 0 0 40 41 25
2024 Federal regulators 21 52 7 12 0 8 0 80 13 15
2024 Compliance, inspection and enforcement 33 47 0 14 6 0 0 80 20 15
2024 Communications or public affairs 23 39 23 8 4 4 0 64 12 100
2024 Security 14 41 19 14 7 5 0 58 22 20
2024 Science and technology 11 24 23 21 14 6 1 37 38 985
2024 Library services 24 20 19 21 16 0 0 44 38 20
2024 Administration and operations 14 33 18 21 11 3 0 49 33 360
2024 Human resources 12 36 18 19 13 2 0 49 33 185
2024 Financial management 19 33 22 19 5 2 1 53 25 170
2024 Procurement 2 33 28 16 19 1 0 35 36 45
2024 Real property 0 27 21 47 4 0 0 27 52 20
2024 Material management 16 28 27 14 15 0 0 44 29 10
2024 Information management 21 28 23 25 3 0 0 49 28 60
2024 Information technology 19 29 21 19 11 1 0 48 31 160
2024 Internal audit 6 43 14 18 18 0 0 50 36 15
2024 Evaluation 24 25 11 22 18 0 0 49 39 15
2024 Data sciences 18 36 21 15 9 1 0 55 24 50
2024 Policy 7 28 18 23 22 3 0 36 45 270
2024 Project management 7 41 22 16 13 1 0 49 29 105
2024 Other services to the public 18 33 13 19 10 6 1 55 30 75
2024 None of the above 12 36 22 17 10 1 0 50 28 155
2022 Client contact centre 23 29 35 5 5 4 0 54 10 45
2022 Federal regulators 34 48 6 7 5 0 0 81 13 15
2022 Compliance, inspection and enforcement 28 35 12 25 0 0 0 63 25 15
2022 Communications or public affairs 19 43 12 19 3 3 0 65 23 100
2022 Access to information and privacy 13 41 35 0 0 6 6 61 0 10
2022 Security 24 49 8 12 4 3 0 76 16 30
2022 Science and technology 12 31 25 19 9 4 0 45 29 955
2022 Library services 7 37 27 16 13 0 0 44 29 20
2022 Administration and operations 20 41 20 12 6 1 1 62 18 345
2022 Human resources 20 33 23 13 8 2 0 55 22 195
2022 Financial management 16 37 21 17 8 2 0 54 25 170
2022 Procurement 18 25 23 19 12 3 0 44 33 45
2022 Real property 8 45 27 11 4 5 0 56 16 35
2022 Information management 24 33 16 22 1 3 0 60 24 55
2022 Information technology 23 36 17 15 7 2 0 61 22 180
2022 Internal audit 6 66 13 7 7 0 0 72 14 15
2022 Evaluation 27 55 10 8 0 0 0 82 8 15
2022 Data sciences 9 40 20 12 13 7 0 53 26 60
2022 Policy 15 36 20 21 4 5 0 54 26 255
2022 Project management 17 40 18 17 7 1 0 57 25 125
2022 Other services to the public 18 37 16 21 6 2 0 56 28 60
2022 None of the above 14 35 27 14 7 2 0 50 22 150
2020 Client contact centre 34 44 17 5 0 0 0 78 5 25
2020 Federal regulators 20 61 19 0 0 0 0 81 0 15
2020 Compliance, inspection and enforcement 6 63 14 8 0 8 0 76 9 15
2020 Communications or public affairs 22 39 18 16 1 2 3 63 18 110
2020 Access to information and privacy 56 26 18 0 0 0 0 82 0 10
2020 Security 37 40 13 5 5 0 0 77 10 25
2020 Science and technology 14 36 24 17 5 4 0 52 22 1170
2020 Library services 9 57 22 8 4 0 0 66 12 20
2020 Administration and operations 27 45 14 9 3 2 0 73 13 390
2020 Human resources 32 28 22 12 3 3 0 62 15 180
2020 Financial management 20 51 17 8 2 2 0 72 11 200
2020 Procurement 23 54 8 2 6 2 4 82 9 35
2020 Real property 21 37 17 13 12 0 0 58 25 30
2020 Material management 26 30 18 15 11 0 0 56 26 15
2020 Information management 39 35 20 3 3 0 0 74 6 55
2020 Information technology 19 47 19 10 5 0 0 66 15 175
2020 Internal audit 15 70 0 15 0 0 0 85 15 15
2020 Evaluation 27 11 22 23 0 17 0 45 28 20
2020 Data sciences 21 48 14 8 4 5 0 73 12 50
2020 Policy 16 49 17 10 3 5 0 68 14 285
2020 Project management 11 53 18 13 3 2 0 65 17 115
2020 Other services to the public 14 34 27 18 5 1 0 49 24 60
2020 None of the above 16 34 24 14 5 7 0 54 20 195
2019 Client contact centre 29 31 22 9 8 2 0 61 17 35
2019 Federal regulators 36 20 18 8 19 0 0 56 26 15
2019 Compliance, inspection and enforcement 15 20 27 31 6 0 0 36 37 20
2019 Communications or public affairs 23 48 15 10 1 3 0 72 12 125
2019 Access to information and privacy 28 37 27 0 0 8 0 70 0 15
2019 Security 25 41 21 10 4 0 0 66 13 30
2019 Science and technology 15 30 24 16 6 8 0 50 25 1495
2019 Library services 4 54 20 13 9 0 0 58 22 30
2019 Administration and operations 19 42 18 13 4 3 0 63 18 400
2019 Human resources 16 41 20 13 4 4 0 60 19 180
2019 Financial management 17 34 27 13 4 4 0 53 18 210
2019 Procurement 28 28 26 11 8 0 0 56 19 45
2019 Real property 17 31 29 14 6 4 0 50 20 45
2019 Material management 15 34 28 7 0 11 3 58 9 25
2019 Information management 20 36 14 18 8 4 0 59 27 65
2019 Information technology 20 39 18 16 3 3 0 61 20 175
2019 Internal audit 0 39 20 30 10 0 0 39 41 10
2019 Evaluation 20 23 23 19 15 0 0 43 34 25
2019 Data sciences 27 36 17 9 4 4 2 68 14 70
2019 Policy 13 42 22 12 6 4 0 58 19 295
2019 Project management 17 35 24 16 6 3 0 53 22 110
2019 Other services to the public 26 42 14 12 5 1 0 68 17 80
2019 None of the above 17 31 23 17 7 4 0 50 25 240

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 17 12 21 0 0 0 68 21 35
2024 Intelligence analysts 31 51 18 0 0 0 0 82 0 25
2024 Federal regulators 40 38 8 6 8 0 0 78 14 15
2024 Compliance, inspection and enforcement 69 18 13 0 0 0 0 87 0 15
2024 Communications or public affairs 61 22 5 8 3 0 1 84 11 100
2024 Security 22 38 15 25 0 0 0 60 25 20
2024 Science and technology 46 28 8 10 7 1 0 75 17 980
2024 Library services 47 36 3 6 4 4 0 86 11 20
2024 Administration and operations 47 29 7 6 9 1 0 77 15 365
2024 Human resources 57 24 6 7 6 1 0 81 13 185
2024 Financial management 56 28 4 6 4 0 2 86 10 170
2024 Procurement 38 43 8 3 8 0 0 81 12 40
2024 Real property 37 30 11 19 3 0 0 67 22 20
2024 Material management 43 43 0 0 14 0 0 86 14 10
2024 Information management 60 19 3 12 6 0 0 79 18 60
2024 Information technology 59 29 6 4 1 0 1 89 5 160
2024 Internal audit 52 12 19 11 6 0 0 64 17 15
2024 Evaluation 38 40 5 17 0 0 0 78 17 15
2024 Data sciences 60 20 6 5 7 2 0 81 13 50
2024 Policy 47 33 7 5 7 1 0 80 13 270
2024 Project management 44 33 6 7 10 0 0 77 17 105
2024 Other services to the public 50 23 7 13 7 0 0 73 20 75
2024 None of the above 44 23 9 13 8 2 0 69 21 155
2022 Client contact centre 59 21 15 0 5 0 0 80 5 45
2022 Federal regulators 45 48 7 0 0 0 0 93 0 15
2022 Compliance, inspection and enforcement 45 48 0 0 7 0 0 93 7 15
2022 Communications or public affairs 74 15 3 4 3 2 0 90 7 100
2022 Access to information and privacy 37 13 44 0 6 0 0 50 6 10
2022 Security 80 10 3 7 0 0 0 90 7 30
2022 Science and technology 46 29 9 10 5 1 1 76 15 960
2022 Library services 50 19 11 17 4 0 0 69 20 20
2022 Administration and operations 58 25 7 6 4 1 0 84 10 345
2022 Human resources 60 26 5 6 3 1 0 87 8 195
2022 Financial management 53 29 5 8 5 0 0 82 13 170
2022 Procurement 58 31 4 0 7 0 0 89 7 45
2022 Real property 51 22 5 15 7 0 0 74 22 35
2022 Information management 65 18 5 11 0 2 0 84 11 55
2022 Information technology 62 24 4 7 3 0 0 86 10 180
2022 Internal audit 21 42 8 21 8 0 0 63 29 15
2022 Evaluation 63 26 4 8 0 0 0 88 8 15
2022 Data sciences 47 34 1 6 10 1 0 83 16 60
2022 Policy 53 35 4 5 3 0 0 88 8 255
2022 Project management 53 26 11 9 2 0 0 79 10 125
2022 Other services to the public 59 25 5 6 4 1 0 85 10 60
2022 None of the above 41 30 7 13 6 1 1 73 20 150
2020 Client contact centre 55 30 11 4 0 0 0 85 4 25
2020 Federal regulators 57 37 0 6 0 0 0 94 6 15
2020 Compliance, inspection and enforcement 48 29 0 15 8 0 0 77 23 15
2020 Communications or public affairs 62 24 4 7 1 3 0 88 8 110
2020 Access to information and privacy 65 17 0 9 0 9 0 90 10 10
2020 Security 65 17 8 10 0 0 0 82 10 25
2020 Science and technology 40 32 10 11 6 1 0 73 17 1175
2020 Library services 28 32 9 15 12 5 0 63 28 25
2020 Administration and operations 49 29 9 8 4 0 0 79 13 390
2020 Human resources 54 26 9 8 3 1 0 80 11 180
2020 Financial management 51 28 9 9 2 2 0 80 11 200
2020 Procurement 46 35 6 4 7 2 0 83 11 35
2020 Real property 39 34 7 15 5 0 0 74 19 30
2020 Material management 31 35 22 0 12 0 0 66 12 15
2020 Information management 63 18 7 5 5 2 0 83 10 55
2020 Information technology 58 24 10 4 3 1 0 83 7 175
2020 Internal audit 44 35 7 14 0 0 0 80 14 15
2020 Evaluation 44 33 0 18 5 0 0 78 22 20
2020 Data sciences 63 25 7 4 0 2 0 90 4 50
2020 Policy 53 34 6 4 2 1 1 88 6 285
2020 Project management 44 31 12 8 4 1 0 76 12 120
2020 Other services to the public 49 27 8 10 3 2 0 78 14 60
2020 None of the above 37 30 12 10 9 1 0 68 20 195
2019 Client contact centre 51 34 5 8 2 0 0 85 10 35
2019 Federal regulators 43 26 14 0 16 0 0 70 16 15
2019 Compliance, inspection and enforcement 31 31 6 5 26 0 0 63 31 20
2019 Communications or public affairs 65 24 7 3 1 0 0 89 4 125
2019 Access to information and privacy 78 15 0 7 0 0 0 93 7 15
2019 Security 49 34 9 9 0 0 0 83 9 30
2019 Science and technology 45 30 8 11 5 0 1 76 16 1505
2019 Library services 36 24 14 10 17 0 0 59 26 30
2019 Administration and operations 44 26 10 10 8 2 0 72 18 400
2019 Human resources 49 30 5 11 5 0 0 79 16 180
2019 Financial management 47 28 9 12 4 0 0 75 16 210
2019 Procurement 57 21 10 8 5 0 0 78 12 45
2019 Real property 50 32 6 11 0 0 0 82 11 45
2019 Material management 43 24 0 9 24 0 0 67 33 25
2019 Information management 50 22 8 11 8 0 1 73 19 65
2019 Information technology 57 28 5 4 5 1 0 86 9 175
2019 Internal audit 10 49 10 0 31 0 0 59 31 10
2019 Evaluation 47 27 7 8 12 0 0 73 19 25
2019 Data sciences 64 27 7 0 2 0 0 91 2 70
2019 Policy 51 30 5 8 6 0 0 81 14 295
2019 Project management 43 27 10 11 7 3 0 72 18 115
2019 Other services to the public 47 29 7 9 6 2 0 78 15 80
2019 None of the above 52 20 8 10 9 0 1 73 19 245

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 29 12 5 6 0 0 77 11 35
2024 Intelligence analysts 52 32 13 4 0 0 0 84 4 25
2024 Federal regulators 48 21 10 14 7 0 0 69 21 15
2024 Compliance, inspection and enforcement 69 17 6 8 0 0 0 87 8 15
2024 Communications or public affairs 67 26 1 5 1 0 0 93 6 100
2024 Security 28 38 14 16 5 0 0 65 20 20
2024 Science and technology 48 32 6 9 4 0 0 81 13 980
2024 Library services 51 32 10 7 0 0 0 83 7 20
2024 Administration and operations 56 28 3 8 5 0 0 84 13 360
2024 Human resources 54 34 3 7 2 0 0 87 10 185
2024 Financial management 59 27 5 2 5 0 2 88 7 170
2024 Procurement 43 36 6 3 8 4 0 82 12 45
2024 Real property 41 38 8 14 0 0 0 78 14 20
2024 Material management 43 24 0 0 33 0 0 67 33 10
2024 Information management 53 24 3 16 4 0 0 77 20 60
2024 Information technology 61 30 5 4 1 0 0 90 5 160
2024 Internal audit 59 17 8 6 11 0 0 75 17 15
2024 Evaluation 50 38 0 11 0 0 0 89 11 15
2024 Data sciences 57 31 3 7 2 0 0 88 9 50
2024 Policy 54 34 4 4 4 0 0 88 8 270
2024 Project management 47 33 6 12 3 0 0 80 14 105
2024 Other services to the public 55 35 1 8 1 0 0 90 9 75
2024 None of the above 49 28 9 8 3 1 0 79 12 155
2022 Client contact centre 64 14 13 8 2 0 0 77 10 45
2022 Federal regulators 59 34 0 7 0 0 0 93 7 15
2022 Compliance, inspection and enforcement 64 17 6 7 5 0 0 82 12 15
2022 Communications or public affairs 75 15 1 6 2 1 0 91 8 100
2022 Access to information and privacy 41 53 0 0 6 0 0 94 6 10
2022 Security 72 18 0 10 0 0 0 90 10 30
2022 Science and technology 50 33 8 6 3 0 0 83 9 960
2022 Library services 65 22 13 0 0 0 0 87 0 20
2022 Administration and operations 55 30 6 5 3 1 0 86 8 345
2022 Human resources 65 28 2 4 1 0 0 93 5 195
2022 Financial management 62 28 2 5 3 0 0 90 8 170
2022 Procurement 66 20 4 7 2 0 0 86 10 45
2022 Real property 56 31 3 5 5 0 0 87 10 35
2022 Information management 69 25 2 2 0 3 0 96 2 55
2022 Information technology 66 27 4 3 1 0 0 93 4 180
2022 Internal audit 34 52 0 6 7 0 0 86 14 15
2022 Evaluation 74 14 4 4 4 0 0 89 7 15
2022 Data sciences 52 38 8 3 0 0 0 89 3 60
2022 Policy 66 24 3 5 2 0 0 90 6 255
2022 Project management 59 31 4 5 1 1 0 90 6 125
2022 Other services to the public 55 29 2 13 1 0 0 84 14 60
2022 None of the above 48 28 14 6 4 0 1 77 9 150
2020 Client contact centre 60 29 7 5 0 0 0 88 5 25
2020 Federal regulators 60 26 6 8 0 0 0 86 8 15
2020 Compliance, inspection and enforcement 56 21 8 15 0 0 0 77 15 15
2020 Communications or public affairs 68 22 5 2 1 3 0 92 3 110
2020 Access to information and privacy 65 8 9 9 0 9 0 80 10 10
2020 Security 58 38 4 0 0 0 0 96 0 25
2020 Science and technology 44 36 9 8 3 0 0 80 11 1170
2020 Library services 32 44 7 12 0 5 0 80 12 25
2020 Administration and operations 54 31 5 7 2 0 0 86 9 385
2020 Human resources 61 24 6 6 1 1 0 86 7 175
2020 Financial management 57 31 6 4 1 0 0 88 5 200
2020 Procurement 65 20 0 8 5 2 0 87 13 35
2020 Real property 49 26 15 0 10 0 0 75 10 30
2020 Material management 38 47 7 3 4 0 0 85 8 15
2020 Information management 64 22 2 7 4 2 0 88 11 55
2020 Information technology 66 26 3 2 3 0 0 92 4 175
2020 Internal audit 50 50 0 0 0 0 0 100 0 15
2020 Evaluation 61 34 0 6 0 0 0 94 6 20
2020 Data sciences 70 27 3 0 0 0 0 97 0 50
2020 Policy 68 25 3 4 1 0 0 93 4 285
2020 Project management 57 28 9 5 2 0 0 85 7 115
2020 Other services to the public 46 42 8 3 1 0 0 88 4 60
2020 None of the above 46 32 12 7 3 0 0 78 10 195
2019 Client contact centre 36 49 12 0 2 0 0 85 2 35
2019 Federal regulators 50 12 13 13 12 0 0 62 25 15
2019 Compliance, inspection and enforcement 21 63 0 10 6 0 0 84 16 20
2019 Communications or public affairs 77 18 3 1 1 0 0 95 2 125
2019 Access to information and privacy 72 28 0 0 0 0 0 100 0 15
2019 Security 58 30 0 6 6 0 0 88 12 30
2019 Science and technology 49 31 8 8 3 0 0 81 11 1500
2019 Library services 46 31 15 0 7 0 0 77 7 30
2019 Administration and operations 45 30 10 10 6 0 0 75 15 405
2019 Human resources 54 30 6 7 3 0 0 84 10 180
2019 Financial management 51 32 5 8 4 0 0 83 12 210
2019 Procurement 68 15 9 4 5 0 0 83 9 45
2019 Real property 44 37 9 10 0 0 0 81 10 45
2019 Material management 50 21 13 10 6 0 0 71 17 25
2019 Information management 52 20 13 11 3 0 1 73 14 65
2019 Information technology 61 30 5 4 1 0 0 91 4 175
2019 Internal audit 10 39 10 10 31 0 0 49 40 10
2019 Evaluation 39 38 4 8 12 0 0 77 19 25
2019 Data sciences 66 28 5 1 0 0 0 94 1 70
2019 Policy 57 30 4 4 5 0 0 87 9 295
2019 Project management 49 34 9 4 4 0 0 83 8 115
2019 Other services to the public 47 40 3 7 2 0 0 88 9 80
2019 None of the above 56 23 9 8 5 0 0 79 13 240

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 26 18 10 0 3 0 71 10 35
2024 Intelligence analysts 44 38 13 0 0 4 0 86 0 25
2024 Federal regulators 58 26 8 7 0 0 0 85 7 15
2024 Compliance, inspection and enforcement 61 31 0 8 0 0 0 92 8 15
2024 Communications or public affairs 64 29 2 4 1 1 0 93 5 100
2024 Security 18 56 0 26 0 0 0 74 26 20
2024 Science and technology 46 35 10 5 3 1 0 81 8 980
2024 Library services 48 35 10 7 0 0 0 83 7 20
2024 Administration and operations 44 36 8 5 5 1 1 82 10 365
2024 Human resources 57 26 7 6 4 1 0 83 9 180
2024 Financial management 48 35 7 3 2 1 2 86 6 170
2024 Procurement 46 26 20 7 0 1 0 73 7 45
2024 Real property 36 46 12 6 0 0 0 82 6 20
2024 Material management 43 43 0 0 14 0 0 86 14 10
2024 Information management 51 28 18 2 0 1 0 80 2 60
2024 Information technology 56 28 10 3 0 1 1 86 4 160
2024 Internal audit 39 43 7 0 11 0 0 82 11 15
2024 Evaluation 66 17 6 11 0 0 0 83 11 15
2024 Data sciences 57 28 10 3 2 0 0 85 5 50
2024 Policy 51 34 7 3 4 2 0 86 8 270
2024 Project management 39 40 7 9 5 0 0 79 14 105
2024 Other services to the public 51 28 14 5 0 2 0 81 6 75
2024 None of the above 41 35 15 5 3 1 0 77 7 155
2022 Client contact centre 44 25 13 10 2 2 4 73 12 45
2022 Federal regulators 53 42 0 0 0 5 0 100 0 15
2022 Compliance, inspection and enforcement 41 41 5 12 0 0 0 82 12 15
2022 Communications or public affairs 66 24 5 3 1 1 0 91 4 100
2022 Access to information and privacy 22 28 44 0 6 0 0 50 6 10
2022 Security 70 20 2 7 0 0 0 91 7 30
2022 Science and technology 46 36 10 5 2 0 0 82 7 960
2022 Library services 50 28 16 3 4 0 0 78 7 20
2022 Administration and operations 47 40 9 2 1 1 0 88 4 345
2022 Human resources 58 30 7 2 2 1 0 89 4 195
2022 Financial management 46 37 11 3 2 0 0 84 5 170
2022 Procurement 51 33 9 0 5 3 0 86 5 45
2022 Real property 43 25 18 10 5 0 0 67 15 35
2022 Information management 58 25 15 1 0 2 0 84 1 55
2022 Information technology 59 29 6 4 1 1 0 89 5 180
2022 Internal audit 35 51 6 0 7 0 0 86 7 15
2022 Evaluation 52 37 0 0 4 7 0 96 4 15
2022 Data sciences 42 40 4 9 1 0 4 86 10 60
2022 Policy 56 35 3 4 1 0 0 91 6 255
2022 Project management 49 30 14 5 1 1 0 80 6 125
2022 Other services to the public 55 30 9 1 3 1 0 87 4 60
2022 None of the above 39 33 17 6 4 1 1 73 10 150
2020 Client contact centre 43 37 16 3 0 0 0 81 3 25
2020 Federal regulators 46 48 6 0 0 0 0 94 0 15
2020 Compliance, inspection and enforcement 63 21 0 16 0 0 0 84 16 15
2020 Communications or public affairs 64 29 4 2 0 0 0 93 2 110
2020 Access to information and privacy 65 17 18 0 0 0 0 82 0 10
2020 Security 49 37 9 5 0 0 0 86 5 25
2020 Science and technology 39 39 12 6 2 0 0 79 8 1170
2020 Library services 33 43 13 11 0 0 0 76 11 25
2020 Administration and operations 46 36 11 4 2 1 0 82 6 390
2020 Human resources 58 28 6 4 1 1 1 88 6 180
2020 Financial management 49 36 9 3 1 1 0 87 4 200
2020 Procurement 37 33 18 5 0 8 0 75 5 35
2020 Real property 32 43 15 3 5 3 0 77 8 30
2020 Material management 35 40 21 0 4 0 0 75 4 15
2020 Information management 61 26 7 2 3 0 2 88 5 55
2020 Information technology 57 30 7 5 2 0 0 86 6 175
2020 Internal audit 44 35 14 0 0 7 0 85 0 15
2020 Evaluation 50 33 0 17 0 0 0 83 17 20
2020 Data sciences 65 30 5 0 0 0 0 95 0 50
2020 Policy 59 33 5 2 1 0 0 92 3 285
2020 Project management 44 36 12 5 2 1 0 81 6 115
2020 Other services to the public 39 50 5 3 1 2 0 91 4 60
2020 None of the above 37 36 13 11 3 0 0 73 14 195
2019 Client contact centre 53 27 17 3 0 0 0 80 3 35
2019 Federal regulators 50 25 13 0 12 0 0 75 12 15
2019 Compliance, inspection and enforcement 27 36 20 10 6 0 0 64 16 20
2019 Communications or public affairs 67 30 1 1 1 0 0 97 1 125
2019 Access to information and privacy 42 49 0 0 0 0 8 100 0 15
2019 Security 42 39 9 3 0 0 6 87 4 30
2019 Science and technology 44 38 10 5 2 1 0 83 7 1500
2019 Library services 29 48 16 4 3 0 0 77 7 30
2019 Administration and operations 40 39 11 6 3 1 1 80 9 405
2019 Human resources 54 29 9 3 3 0 1 84 7 180
2019 Financial management 38 43 9 6 3 0 0 82 9 210
2019 Procurement 50 38 7 2 2 0 0 88 5 45
2019 Real property 45 34 16 4 0 0 0 80 4 45
2019 Material management 34 34 15 7 10 0 0 68 17 20
2019 Information management 47 25 13 9 4 0 1 73 14 65
2019 Information technology 52 34 5 4 3 3 0 89 6 175
2019 Internal audit 39 30 10 0 20 0 0 69 20 10
2019 Evaluation 43 38 0 8 12 0 0 81 19 25
2019 Data sciences 53 36 10 0 1 0 0 89 1 70
2019 Policy 50 37 6 4 3 0 0 88 6 290
2019 Project management 47 35 8 5 5 0 0 82 10 115
2019 Other services to the public 40 45 5 5 2 2 0 88 7 80
2019 None of the above 47 32 12 6 3 0 1 79 9 245

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 31 17 0 5 8 0 76 6 35
2024 Intelligence analysts 10 65 11 0 14 0 0 75 14 25
2024 Federal regulators 51 42 7 0 0 0 0 93 0 15
2024 Compliance, inspection and enforcement 66 20 0 8 6 0 0 86 14 15
2024 Communications or public affairs 49 37 8 5 0 1 0 87 5 100
2024 Security 37 28 27 9 0 0 0 64 9 20
2024 Science and technology 30 38 17 8 5 3 1 70 13 985
2024 Library services 19 39 12 26 4 0 0 58 30 20
2024 Administration and operations 34 33 16 7 8 2 0 69 15 365
2024 Human resources 33 38 14 6 7 0 1 72 14 185
2024 Financial management 34 40 15 4 5 1 1 75 9 170
2024 Procurement 30 32 23 15 0 0 0 62 15 45
2024 Real property 27 45 20 0 8 0 0 72 8 20
2024 Material management 22 56 8 0 14 0 0 78 14 10
2024 Information management 33 34 24 3 3 2 0 69 6 60
2024 Information technology 35 35 15 5 4 4 0 74 10 160
2024 Internal audit 30 51 5 7 6 0 0 82 13 15
2024 Evaluation 44 39 5 6 6 0 0 83 12 15
2024 Data sciences 29 49 9 2 8 4 0 81 10 50
2024 Policy 21 38 16 13 10 2 0 60 23 270
2024 Project management 23 44 9 13 10 1 0 67 23 105
2024 Other services to the public 33 43 15 6 3 0 0 76 9 75
2024 None of the above 28 36 16 12 6 1 1 65 18 150
2022 Client contact centre 41 30 9 2 9 10 0 78 11 45
2022 Federal regulators 45 29 7 6 5 7 0 80 13 15
2022 Compliance, inspection and enforcement 15 68 18 0 0 0 0 82 0 15
2022 Communications or public affairs 40 47 6 5 2 1 0 88 7 100
2022 Access to information and privacy 33 27 0 0 0 0 40 100 0 10
2022 Security 54 32 10 4 0 0 0 86 4 30
2022 Science and technology 29 43 15 7 3 2 0 74 11 960
2022 Library services 40 40 8 7 3 0 3 82 10 20
2022 Administration and operations 36 41 12 6 3 2 0 79 9 345
2022 Human resources 42 41 7 5 3 0 1 85 8 195
2022 Financial management 32 41 15 6 5 2 0 74 11 170
2022 Procurement 61 24 11 2 2 0 0 85 4 45
2022 Real property 36 39 18 7 0 0 0 75 7 35
2022 Information management 38 49 7 1 1 3 0 90 3 55
2022 Information technology 54 25 11 4 3 1 2 82 7 180
2022 Internal audit 20 73 0 0 7 0 0 93 7 15
2022 Evaluation 58 12 5 12 4 9 0 77 17 15
2022 Data sciences 35 34 12 2 8 8 0 76 11 60
2022 Policy 31 49 11 7 2 0 0 80 10 255
2022 Project management 35 47 9 4 4 1 0 83 8 125
2022 Other services to the public 38 35 8 12 3 4 0 76 16 60
2022 None of the above 32 38 20 3 7 0 0 70 10 150
2020 Client contact centre 38 41 17 4 0 0 0 79 4 25
2020 Federal regulators 39 49 6 0 0 6 0 93 0 15
2020 Compliance, inspection and enforcement 42 35 6 8 8 0 0 77 16 15
2020 Communications or public affairs 33 48 16 2 1 0 0 81 3 110
2020 Access to information and privacy 56 26 0 0 0 9 9 100 0 10
2020 Security 54 28 4 15 0 0 0 81 15 25
2020 Science and technology 31 42 15 6 3 2 0 75 9 1175
2020 Library services 22 45 21 11 0 0 0 67 11 25
2020 Administration and operations 41 44 9 4 1 1 0 86 5 385
2020 Human resources 50 34 8 5 2 1 0 85 7 180
2020 Financial management 38 44 14 3 0 1 0 83 3 200
2020 Procurement 20 46 30 0 0 4 0 69 0 35
2020 Real property 46 34 10 5 5 0 0 80 10 30
2020 Material management 32 35 15 0 15 3 0 69 15 15
2020 Information management 58 27 5 5 3 2 0 86 9 55
2020 Information technology 45 37 10 2 4 2 0 83 6 175
2020 Internal audit 52 48 0 0 0 0 0 100 0 15
2020 Evaluation 39 39 6 17 0 0 0 78 17 20
2020 Data sciences 46 36 11 5 0 2 0 83 6 50
2020 Policy 36 45 11 6 1 1 0 82 7 290
2020 Project management 32 49 7 7 2 3 0 84 9 120
2020 Other services to the public 36 38 13 8 1 3 0 77 10 60
2020 None of the above 34 37 17 6 4 2 0 72 11 195
2019 Client contact centre 31 54 10 0 5 0 0 85 5 35
2019 Federal regulators 30 46 12 0 12 0 0 76 12 15
2019 Compliance, inspection and enforcement 36 38 5 10 11 0 0 74 21 20
2019 Communications or public affairs 46 40 10 2 1 1 0 87 3 125
2019 Access to information and privacy 64 20 0 0 0 15 0 100 0 15
2019 Security 51 29 8 12 0 0 0 80 12 30
2019 Science and technology 36 41 13 7 2 2 0 78 9 1495
2019 Library services 18 63 6 10 3 0 0 81 13 30
2019 Administration and operations 40 42 9 5 2 2 0 84 7 405
2019 Human resources 42 39 8 6 3 2 0 82 9 180
2019 Financial management 40 39 13 5 3 1 0 80 8 210
2019 Procurement 52 37 4 0 5 2 0 91 5 40
2019 Real property 42 48 4 6 0 0 0 90 6 45
2019 Material management 35 39 17 0 9 0 0 74 9 25
2019 Information management 42 43 5 8 3 0 0 84 11 65
2019 Information technology 49 34 10 4 2 1 0 84 6 175
2019 Internal audit 29 41 20 0 10 0 0 69 10 10
2019 Evaluation 19 31 15 20 15 0 0 50 35 25
2019 Data sciences 47 32 14 5 1 1 0 80 6 70
2019 Policy 34 43 9 9 3 1 0 78 13 295
2019 Project management 39 45 5 6 4 0 0 84 10 110
2019 Other services to the public 44 40 7 4 4 1 0 85 8 80
2019 None of the above 40 38 12 6 3 1 1 79 9 240

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 38 6 5 0 5 0 88 6 35
2024 Intelligence analysts 44 24 7 13 0 8 4 77 15 25
2024 Federal regulators 36 36 22 6 0 0 0 72 6 15
2024 Compliance, inspection and enforcement 64 28 8 0 0 0 0 92 0 15
2024 Communications or public affairs 36 46 8 5 0 5 0 86 5 100
2024 Security 43 23 24 0 0 10 0 74 0 20
2024 Science and technology 34 37 15 5 2 6 1 76 8 985
2024 Library services 48 25 13 0 3 11 0 82 4 20
2024 Administration and operations 40 30 12 7 5 6 0 75 13 365
2024 Human resources 34 40 9 3 4 5 4 82 8 185
2024 Financial management 40 30 19 4 2 6 0 73 7 170
2024 Procurement 33 27 23 11 2 4 0 63 13 45
2024 Real property 21 56 12 7 0 4 0 80 8 20
2024 Material management 60 17 9 14 0 0 0 77 14 10
2024 Information management 44 30 12 4 1 8 1 81 6 60
2024 Information technology 43 36 13 3 1 3 1 83 4 160
2024 Internal audit 42 40 12 0 6 0 0 82 6 15
2024 Evaluation 21 53 0 0 16 11 0 83 17 15
2024 Data sciences 48 33 10 3 4 1 0 83 7 50
2024 Policy 27 35 12 10 7 9 0 68 19 270
2024 Project management 28 38 11 6 8 7 1 72 16 105
2024 Other services to the public 35 47 11 5 1 2 0 83 6 75
2024 None of the above 31 38 18 6 3 4 1 72 9 155
2022 Client contact centre 35 36 6 5 5 12 0 81 12 45
2022 Federal regulators 42 58 0 0 0 0 0 100 0 15
2022 Compliance, inspection and enforcement 43 50 7 0 0 0 0 93 0 15
2022 Communications or public affairs 44 38 10 1 2 3 2 86 3 100
2022 Access to information and privacy 72 17 5 0 0 0 6 94 0 10
2022 Security 65 19 3 0 0 13 0 96 0 30
2022 Science and technology 35 42 13 4 2 4 0 81 6 960
2022 Library services 29 68 3 0 0 0 0 97 0 20
2022 Administration and operations 43 35 15 3 1 3 1 81 4 345
2022 Human resources 39 40 11 4 1 4 0 83 5 195
2022 Financial management 33 39 14 5 3 6 0 77 8 170
2022 Procurement 48 28 13 3 0 8 0 83 3 45
2022 Real property 35 38 5 11 2 10 0 80 14 35
2022 Information management 45 29 13 8 0 4 2 78 8 55
2022 Information technology 47 33 11 1 3 3 1 85 4 180
2022 Internal audit 35 52 6 0 7 0 0 86 7 15
2022 Evaluation 58 33 4 5 0 0 0 91 5 15
2022 Data sciences 43 33 9 3 3 8 1 83 7 60
2022 Policy 32 42 10 7 2 7 0 80 10 255
2022 Project management 46 31 8 8 3 4 0 81 11 125
2022 Other services to the public 46 30 13 6 1 4 0 79 8 60
2022 None of the above 30 42 13 7 3 6 0 76 11 150
2020 Client contact centre 33 46 12 5 0 4 0 82 5 25
2020 Federal regulators 40 35 13 12 0 0 0 75 12 15
2020 Compliance, inspection and enforcement 55 29 0 8 8 0 0 84 16 15
2020 Communications or public affairs 40 38 8 4 4 6 0 84 8 110
2020 Access to information and privacy 48 25 18 0 0 9 0 80 0 10
2020 Security 54 28 18 0 0 0 0 82 0 25
2020 Science and technology 39 39 14 4 1 4 0 80 6 1175
2020 Library services 39 40 9 13 0 0 0 78 13 25
2020 Administration and operations 48 36 10 3 1 2 0 86 4 390
2020 Human resources 54 25 11 4 2 3 0 82 6 175
2020 Financial management 44 40 11 3 0 2 0 86 3 200
2020 Procurement 34 38 22 0 0 6 0 77 0 35
2020 Real property 50 30 13 0 5 2 0 82 5 30
2020 Material management 45 24 15 7 9 0 0 69 16 15
2020 Information management 55 23 7 10 3 2 0 79 14 55
2020 Information technology 55 26 13 2 2 3 0 83 4 175
2020 Internal audit 79 21 0 0 0 0 0 100 0 15
2020 Evaluation 16 56 11 10 0 6 0 77 11 20
2020 Data sciences 42 39 10 5 0 3 0 84 5 50
2020 Policy 41 37 12 7 1 2 0 79 8 290
2020 Project management 36 45 10 3 2 3 1 84 6 120
2020 Other services to the public 40 38 15 0 3 3 0 81 3 60
2020 None of the above 38 34 14 3 6 4 1 75 10 195
2019 Client contact centre 45 38 7 3 0 8 0 90 3 35
2019 Federal regulators 36 37 20 0 0 0 7 79 0 15
2019 Compliance, inspection and enforcement 31 37 21 5 6 0 0 68 11 20
2019 Communications or public affairs 67 27 4 0 1 1 0 96 1 125
2019 Access to information and privacy 77 7 7 0 0 8 0 92 0 15
2019 Security 61 33 7 0 0 0 0 93 0 30
2019 Science and technology 45 36 11 3 2 2 1 84 5 1505
2019 Library services 45 42 7 0 3 3 0 90 3 25
2019 Administration and operations 48 36 9 3 1 3 0 87 4 405
2019 Human resources 49 31 9 6 2 3 0 82 8 180
2019 Financial management 50 33 13 2 2 0 0 83 4 210
2019 Procurement 60 30 6 2 2 0 0 89 5 45
2019 Real property 47 36 7 5 2 0 4 86 7 45
2019 Material management 34 49 3 0 6 8 0 90 7 25
2019 Information management 51 29 10 6 1 3 0 82 7 65
2019 Information technology 52 31 10 2 1 5 0 86 4 175
2019 Internal audit 39 51 0 0 10 0 0 90 10 10
2019 Evaluation 23 40 21 4 12 0 0 64 16 25
2019 Data sciences 39 43 11 3 1 2 0 84 5 70
2019 Policy 46 38 9 3 2 2 0 86 5 295
2019 Project management 47 39 7 3 3 1 0 87 6 115
2019 Other services to the public 46 34 11 1 2 5 0 85 4 80
2019 None of the above 42 34 15 4 1 4 1 79 5 240

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 25 11 0 5 0 0 83 5 35
2024 Intelligence analysts 35 46 9 6 4 0 0 81 10 20
2024 Federal regulators 67 33 0 0 0 0 0 100 0 15
2024 Compliance, inspection and enforcement 80 6 0 8 6 0 0 86 14 15
2024 Communications or public affairs 62 32 3 2 1 0 0 95 3 95
2024 Security 39 51 5 4 0 0 0 90 4 20
2024 Science and technology 35 41 10 9 4 1 0 77 13 985
2024 Library services 24 41 21 11 4 0 0 65 15 20
2024 Administration and operations 49 33 6 6 5 0 0 82 12 365
2024 Human resources 49 35 5 7 4 0 0 85 11 180
2024 Financial management 50 38 5 3 4 0 0 88 7 170
2024 Procurement 43 33 13 5 7 0 0 76 12 45
2024 Real property 41 30 17 7 4 0 0 72 11 20
2024 Material management 53 18 0 7 22 0 0 71 29 10
2024 Information management 37 49 9 4 1 0 0 86 5 60
2024 Information technology 54 25 9 8 4 0 0 79 12 160
2024 Internal audit 26 49 0 14 11 0 0 75 25 15
2024 Evaluation 55 33 0 6 6 0 0 88 12 15
2024 Data sciences 47 33 11 3 6 0 0 80 9 50
2024 Policy 37 38 9 7 9 1 0 76 15 270
2024 Project management 32 46 6 8 9 0 0 78 17 105
2024 Other services to the public 54 38 6 3 0 0 0 91 3 75
2024 None of the above 35 40 11 9 4 0 0 75 13 155
2022 Client contact centre 54 22 7 3 2 8 3 87 6 40
2022 Federal regulators 72 28 0 0 0 0 0 100 0 15
2022 Compliance, inspection and enforcement 56 32 12 0 0 0 0 88 0 15
2022 Communications or public affairs 60 29 3 3 3 2 0 91 6 100
2022 Access to information and privacy 60 0 0 35 0 0 6 63 37 10
2022 Security 70 23 3 4 0 0 0 93 4 30
2022 Science and technology 39 41 11 5 4 0 0 80 8 960
2022 Library services 43 37 18 0 3 0 0 80 3 20
2022 Administration and operations 57 32 6 4 1 0 0 89 5 345
2022 Human resources 54 37 3 4 2 0 0 91 6 195
2022 Financial management 46 40 8 4 2 0 0 86 6 170
2022 Procurement 60 29 5 5 2 0 0 88 7 45
2022 Real property 48 37 11 5 0 0 0 85 5 35
2022 Information management 58 33 6 0 3 0 0 91 3 55
2022 Information technology 56 30 5 7 2 0 0 86 8 180
2022 Internal audit 51 35 7 0 7 0 0 86 7 15
2022 Evaluation 70 26 0 4 0 0 0 96 4 15
2022 Data sciences 46 34 9 9 1 0 0 80 11 60
2022 Policy 54 37 4 4 2 0 0 91 6 255
2022 Project management 46 39 8 5 1 1 0 86 5 125
2022 Other services to the public 54 36 5 3 1 0 0 91 4 60
2022 None of the above 42 37 10 4 5 1 0 80 10 150
2020 Client contact centre 54 37 5 4 0 0 0 91 4 25
2020 Federal regulators 65 29 6 0 0 0 0 94 0 15
2020 Compliance, inspection and enforcement 57 27 0 8 8 0 0 84 16 15
2020 Communications or public affairs 65 26 6 3 0 0 0 91 3 110
2020 Access to information and privacy 84 8 9 0 0 0 0 91 0 10
2020 Security 57 33 0 10 0 0 0 90 10 25
2020 Science and technology 40 41 11 5 2 0 0 82 8 1175
2020 Library services 51 41 4 4 0 0 0 93 4 25
2020 Administration and operations 61 29 6 2 2 0 0 90 4 390
2020 Human resources 67 24 5 2 2 0 0 91 4 180
2020 Financial management 53 36 7 3 0 0 0 90 3 200
2020 Procurement 51 35 12 0 0 2 0 88 0 35
2020 Real property 44 36 12 0 8 0 0 80 8 30
2020 Material management 32 40 20 0 9 0 0 71 9 15
2020 Information management 65 27 5 2 2 0 0 92 3 55
2020 Information technology 61 27 6 5 2 0 0 87 7 175
2020 Internal audit 65 27 8 0 0 0 0 92 0 15
2020 Evaluation 61 34 5 0 0 0 0 95 0 20
2020 Data sciences 60 29 11 0 0 0 0 89 0 50
2020 Policy 56 34 5 3 1 0 0 90 4 290
2020 Project management 52 35 6 3 2 1 0 88 6 120
2020 Other services to the public 54 32 6 7 1 0 0 86 8 60
2020 None of the above 44 36 11 5 4 0 0 80 9 195
2019 Client contact centre 50 38 4 5 3 0 0 88 7 35
2019 Federal regulators 55 25 0 8 12 0 0 80 20 15
2019 Compliance, inspection and enforcement 51 36 0 6 7 0 0 87 13 15
2019 Communications or public affairs 69 24 4 3 1 0 0 93 4 125
2019 Access to information and privacy 92 0 0 0 0 8 0 100 0 15
2019 Security 52 34 11 3 0 0 0 86 3 30
2019 Science and technology 48 35 10 4 3 0 0 83 8 1500
2019 Library services 53 32 6 6 3 0 0 85 9 30
2019 Administration and operations 53 36 5 3 1 0 0 90 5 405
2019 Human resources 56 33 5 4 2 1 0 90 6 180
2019 Financial management 45 38 13 2 2 0 0 84 4 210
2019 Procurement 59 33 2 4 2 0 0 92 6 45
2019 Real property 54 38 6 1 0 0 0 93 1 45
2019 Material management 43 37 6 4 9 0 0 80 13 25
2019 Information management 55 27 8 8 1 0 0 83 9 65
2019 Information technology 63 27 6 3 1 0 0 90 4 175
2019 Internal audit 29 41 10 10 10 0 0 69 20 10
2019 Evaluation 30 31 28 4 8 0 0 61 12 25
2019 Data sciences 52 40 6 1 2 0 0 91 3 70
2019 Policy 58 32 5 2 2 1 0 91 4 295
2019 Project management 58 31 4 4 2 0 0 90 7 115
2019 Other services to the public 50 44 0 2 5 0 0 93 7 80
2019 None of the above 50 31 11 2 6 0 1 81 8 245

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 23 13 5 5 17 0 73 12 35
2024 Intelligence analysts 44 13 9 13 4 17 0 68 20 25
2024 Federal regulators 69 31 0 0 0 0 0 100 0 15
2024 Compliance, inspection and enforcement 51 35 14 0 0 0 0 86 0 15
2024 Communications or public affairs 59 24 2 6 2 3 5 90 8 100
2024 Security 58 24 14 5 0 0 0 81 5 20
2024 Science and technology 41 30 11 6 5 5 3 77 11 985
2024 Library services 48 39 7 3 0 3 0 90 3 20
2024 Administration and operations 40 24 13 7 6 4 5 71 14 365
2024 Human resources 44 27 7 4 6 6 6 80 12 185
2024 Financial management 44 21 12 7 5 7 5 73 13 170
2024 Procurement 39 26 14 2 1 7 11 79 4 45
2024 Real property 26 46 10 7 0 6 5 80 8 20
2024 Material management 54 0 0 30 0 16 0 65 35 10
2024 Information management 33 36 13 6 1 4 8 77 8 60
2024 Information technology 40 24 10 5 7 8 6 75 13 160
2024 Internal audit 71 5 11 6 6 0 0 76 12 15
2024 Evaluation 31 37 17 6 10 0 0 68 16 15
2024 Data sciences 41 34 6 7 3 4 5 82 12 50
2024 Policy 34 25 12 9 6 11 4 69 17 270
2024 Project management 24 34 13 10 5 7 7 68 17 105
2024 Other services to the public 39 24 15 8 9 2 3 67 17 75
2024 None of the above 39 23 10 3 8 7 10 74 13 155
2022 Client contact centre 50 15 10 4 2 20 0 81 7 45
2022 Federal regulators 54 27 12 7 0 0 0 81 7 15
2022 Compliance, inspection and enforcement 25 43 22 5 0 0 5 72 6 15
2022 Communications or public affairs 59 23 6 4 3 4 3 87 7 100
2022 Access to information and privacy 53 12 5 5 5 15 6 82 12 10
2022 Security 68 14 0 6 4 9 0 89 11 30
2022 Science and technology 42 31 9 5 3 6 3 81 10 960
2022 Library services 50 15 20 3 4 8 0 71 7 20
2022 Administration and operations 45 27 11 5 3 5 3 79 9 345
2022 Human resources 49 27 10 2 3 6 4 83 6 195
2022 Financial management 42 23 14 7 4 7 4 73 12 170
2022 Procurement 57 20 4 4 2 7 7 89 6 45
2022 Real property 53 27 3 2 2 10 2 91 5 35
2022 Information management 43 27 3 0 0 14 13 96 0 55
2022 Information technology 53 18 9 3 2 11 4 83 7 180
2022 Internal audit 61 24 0 14 0 0 0 86 14 15
2022 Evaluation 44 27 5 0 0 8 16 93 0 15
2022 Data sciences 31 34 9 7 4 9 6 76 13 60
2022 Policy 40 32 10 5 4 5 5 80 9 255
2022 Project management 48 26 13 4 0 8 1 81 5 125
2022 Other services to the public 46 18 11 7 3 3 12 76 11 60
2022 None of the above 41 29 11 2 6 7 4 78 9 150

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 15 16 5 6 17 0 68 12 35
2024 Intelligence analysts 48 13 9 9 4 17 0 73 15 25
2024 Federal regulators 71 13 10 6 0 0 0 83 6 15
2024 Compliance, inspection and enforcement 51 29 20 0 0 0 0 80 0 15
2024 Communications or public affairs 51 31 4 5 2 3 4 88 8 100
2024 Security 63 19 14 5 0 0 0 81 5 20
2024 Science and technology 39 30 11 7 4 5 3 76 12 985
2024 Library services 45 40 9 3 0 3 0 88 3 20
2024 Administration and operations 42 19 15 7 7 5 5 67 16 365
2024 Human resources 42 28 7 3 8 6 6 80 12 185
2024 Financial management 44 20 14 6 6 7 4 72 13 170
2024 Procurement 41 22 16 0 1 9 11 79 2 45
2024 Real property 31 41 7 6 4 6 5 81 11 20
2024 Material management 54 9 0 7 14 16 0 75 25 10
2024 Information management 33 28 16 8 4 5 6 68 14 60
2024 Information technology 38 25 10 7 6 8 6 73 15 160
2024 Internal audit 65 17 11 6 0 0 0 82 6 15
2024 Evaluation 20 43 17 0 16 5 0 66 16 15
2024 Data sciences 36 35 5 11 3 2 7 79 15 50
2024 Policy 31 27 12 10 8 9 4 66 20 270
2024 Project management 25 31 16 8 6 10 3 65 16 105
2024 Other services to the public 39 23 17 6 10 2 3 65 17 75
2024 None of the above 33 22 16 4 7 8 10 67 14 155
2022 Client contact centre 49 18 5 7 2 18 2 83 11 45
2022 Federal regulators 54 27 12 7 0 0 0 81 7 15
2022 Compliance, inspection and enforcement 31 22 35 0 0 7 5 60 0 15
2022 Communications or public affairs 58 21 8 3 3 4 3 85 6 95
2022 Access to information and privacy 60 5 10 0 5 15 6 82 6 10
2022 Security 65 14 6 3 4 9 0 86 8 30
2022 Science and technology 40 29 10 8 3 6 4 77 12 960
2022 Library services 50 16 17 9 4 5 0 69 14 20
2022 Administration and operations 44 27 12 5 3 5 4 78 9 345
2022 Human resources 46 31 7 5 2 6 4 86 7 195
2022 Financial management 38 24 15 8 4 7 4 70 13 170
2022 Procurement 55 21 6 2 0 9 7 90 2 45
2022 Real property 55 25 7 0 2 10 0 90 3 35
2022 Information management 41 25 10 0 0 15 9 87 0 55
2022 Information technology 42 28 10 4 2 10 5 81 7 180
2022 Internal audit 61 24 0 14 0 0 0 86 14 15
2022 Evaluation 40 19 17 0 4 11 10 74 5 15
2022 Data sciences 26 35 13 8 3 10 6 73 12 60
2022 Policy 35 35 12 5 3 5 6 78 8 255
2022 Project management 47 28 10 3 0 10 1 85 4 125
2022 Other services to the public 46 12 13 12 1 3 13 69 16 60
2022 None of the above 40 29 13 5 3 6 4 77 9 150

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 32 15 16 0 13 0 65 18 35
2024 Intelligence analysts 26 31 7 16 0 13 7 71 21 25
2024 Federal regulators 42 17 0 0 0 35 6 100 0 15
2024 Compliance, inspection and enforcement 54 27 12 0 0 0 7 87 0 15
2024 Communications or public affairs 30 30 24 2 0 14 0 69 2 100
2024 Security 34 27 10 5 0 24 0 81 6 20
2024 Science and technology 28 22 20 6 2 20 3 65 10 985
2024 Library services 41 4 33 3 0 19 0 55 4 20
2024 Administration and operations 30 25 19 5 5 14 1 65 13 360
2024 Human resources 23 25 20 6 5 15 5 60 15 185
2024 Financial management 26 21 27 3 3 20 1 59 7 170
2024 Procurement 36 12 17 14 6 14 1 57 24 40
2024 Real property 40 19 21 0 4 16 0 71 4 20
2024 Material management 49 7 16 14 0 6 8 65 17 10
2024 Information management 34 26 16 6 1 17 0 72 8 60
2024 Information technology 31 30 15 3 1 18 2 77 4 160
2024 Internal audit 31 28 28 6 0 7 0 64 6 15
2024 Evaluation 20 14 33 0 10 23 0 44 13 15
2024 Data sciences 33 25 18 5 0 18 2 72 6 50
2024 Policy 21 17 23 13 6 19 1 48 24 270
2024 Project management 21 23 21 8 7 19 1 55 18 105
2024 Other services to the public 30 21 23 4 4 16 3 62 10 75
2024 None of the above 31 17 21 9 2 18 2 60 13 155
2022 Client contact centre 26 18 9 8 6 29 4 66 20 45
2022 Federal regulators 26 35 19 0 0 19 0 76 0 15
2022 Compliance, inspection and enforcement 30 27 24 0 0 18 0 70 0 15
2022 Communications or public affairs 30 27 23 6 1 13 0 66 8 100
2022 Access to information and privacy 28 17 5 35 0 9 6 53 41 10
2022 Security 50 34 2 4 0 9 0 93 4 30
2022 Science and technology 29 28 20 6 4 12 1 65 12 960
2022 Library services 13 63 18 3 0 3 0 78 3 20
2022 Administration and operations 35 34 17 3 1 10 1 77 4 345
2022 Human resources 28 33 19 4 2 13 1 71 7 195
2022 Financial management 31 33 17 5 2 12 0 73 7 170
2022 Procurement 44 26 9 2 0 18 0 86 3 45
2022 Real property 39 36 11 3 5 5 0 79 8 35
2022 Information management 39 26 24 0 0 7 3 73 0 55
2022 Information technology 37 25 18 2 0 15 1 75 3 180
2022 Internal audit 52 35 12 0 0 0 0 88 0 15
2022 Evaluation 22 15 11 16 0 36 0 58 25 15
2022 Data sciences 28 24 25 7 7 8 1 57 15 60
2022 Policy 22 36 24 3 2 13 0 67 6 255
2022 Project management 25 27 24 9 2 12 1 60 13 125
2022 Other services to the public 42 20 19 4 1 13 0 72 6 60
2022 None of the above 30 21 24 4 3 18 0 62 9 150
2020 Client contact centre 35 32 20 0 5 4 4 73 5 25
2020 Federal regulators 34 46 8 6 0 6 0 85 7 15
2020 Compliance, inspection and enforcement 42 42 0 16 0 0 0 84 16 15
2020 Communications or public affairs 34 32 15 8 4 8 0 71 13 110
2020 Access to information and privacy 48 17 17 0 0 9 9 79 0 10
2020 Security 50 25 21 0 0 5 0 78 0 25
2020 Science and technology 34 36 18 6 2 5 0 74 8 1180
2020 Library services 31 31 29 9 0 0 0 62 9 25
2020 Administration and operations 41 35 14 3 1 5 0 81 5 390
2020 Human resources 49 26 12 6 3 3 1 78 10 180
2020 Financial management 42 41 9 5 0 2 0 85 6 200
2020 Procurement 34 40 16 0 0 10 0 82 0 30
2020 Real property 40 33 18 0 5 4 0 76 5 30
2020 Material management 33 24 19 12 8 3 0 60 20 15
2020 Information management 50 26 13 5 3 3 0 78 8 55
2020 Information technology 46 32 15 1 3 3 0 81 4 175
2020 Internal audit 66 34 0 0 0 0 0 100 0 15
2020 Evaluation 16 50 17 11 0 6 0 70 12 20
2020 Data sciences 33 34 20 7 0 7 0 72 7 50
2020 Policy 31 39 15 9 1 4 1 74 11 290
2020 Project management 29 39 15 4 2 11 0 76 7 120
2020 Other services to the public 39 32 14 4 6 4 0 75 11 60
2020 None of the above 32 35 14 4 5 7 3 75 9 195

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 36 8 8 0 5 0 82 9 35
2024 Intelligence analysts 36 30 13 12 4 5 0 69 16 25
2024 Federal regulators 56 25 0 13 0 6 0 87 13 15
2024 Compliance, inspection and enforcement 67 27 6 0 0 0 0 94 0 15
2024 Communications or public affairs 42 40 6 2 3 4 3 89 5 100
2024 Security 53 24 4 10 0 10 0 85 11 20
2024 Science and technology 40 34 9 6 5 4 2 78 12 985
2024 Library services 48 45 3 0 0 3 0 97 0 20
2024 Administration and operations 38 31 9 7 6 6 3 76 15 365
2024 Human resources 40 29 11 3 7 4 7 76 11 180
2024 Financial management 38 33 12 5 6 5 1 75 12 170
2024 Procurement 37 22 12 4 1 14 9 77 7 40
2024 Real property 34 43 3 4 4 0 12 88 8 20
2024 Material management 46 0 0 15 14 16 8 61 39 10
2024 Information management 34 30 15 4 2 8 6 74 8 60
2024 Information technology 40 31 10 4 2 8 4 82 7 160
2024 Internal audit 37 38 6 0 12 0 7 80 13 15
2024 Evaluation 31 41 0 17 10 0 0 73 27 15
2024 Data sciences 40 33 13 0 4 4 6 81 4 50
2024 Policy 33 28 13 11 8 6 2 66 20 270
2024 Project management 30 28 12 3 9 12 6 70 14 105
2024 Other services to the public 34 38 12 5 4 6 2 78 9 75
2024 None of the above 34 32 11 7 5 4 7 74 13 155
2022 Client contact centre 48 19 12 7 0 14 0 78 8 45
2022 Federal regulators 48 28 12 0 6 6 0 81 6 15
2022 Compliance, inspection and enforcement 40 49 0 5 0 0 5 94 6 15
2022 Communications or public affairs 50 31 3 6 3 6 1 87 9 100
2022 Access to information and privacy 63 22 0 9 0 0 6 90 10 10
2022 Security 71 22 0 0 4 0 3 96 4 30
2022 Science and technology 38 36 10 6 4 4 3 79 10 960
2022 Library services 54 23 11 9 0 3 0 79 10 20
2022 Administration and operations 46 29 12 4 3 4 2 80 8 345
2022 Human resources 41 34 9 6 2 6 2 81 9 195
2022 Financial management 38 34 10 4 6 4 3 78 11 170
2022 Procurement 56 23 2 4 2 10 2 90 7 45
2022 Real property 43 34 11 3 0 9 0 85 3 35
2022 Information management 51 35 7 2 1 2 3 90 3 55
2022 Information technology 47 27 10 5 2 5 5 81 8 180
2022 Internal audit 44 36 8 6 0 0 7 86 6 15
2022 Evaluation 37 34 5 5 4 11 5 84 10 15
2022 Data sciences 27 40 5 12 4 8 5 76 18 60
2022 Policy 32 35 12 7 2 8 4 76 11 255
2022 Project management 43 26 15 5 4 7 1 74 10 125
2022 Other services to the public 40 21 3 13 1 6 15 77 19 60
2022 None of the above 33 38 12 2 6 7 3 79 8 150
2020 Client contact centre 50 14 27 0 4 0 5 67 4 25
2020 Federal regulators 60 21 20 0 0 0 0 80 0 15
2020 Compliance, inspection and enforcement 48 23 12 8 8 0 0 71 16 15
2020 Communications or public affairs 54 24 6 3 4 4 5 86 8 110
2020 Access to information and privacy 57 25 0 0 0 0 18 100 0 10
2020 Security 54 21 8 10 0 0 8 81 11 25
2020 Science and technology 38 36 11 8 3 2 2 77 12 1175
2020 Library services 49 23 24 0 0 4 0 75 0 25
2020 Administration and operations 50 31 7 3 3 5 1 86 6 390
2020 Human resources 54 26 7 6 2 2 3 84 9 180
2020 Financial management 43 35 9 5 3 5 0 82 8 195
2020 Procurement 32 17 26 6 0 7 12 61 8 30
2020 Real property 44 39 10 0 5 2 0 85 5 30
2020 Material management 38 28 15 7 12 0 0 66 20 15
2020 Information management 65 20 5 2 3 3 2 89 5 55
2020 Information technology 54 23 11 4 3 3 2 80 8 175
2020 Internal audit 79 21 0 0 0 0 0 100 0 15
2020 Evaluation 33 50 0 7 5 6 0 88 12 20
2020 Data sciences 34 37 13 5 0 6 3 79 6 50
2020 Policy 46 33 8 6 1 3 2 84 8 290
2020 Project management 38 32 16 5 4 2 4 74 9 115
2020 Other services to the public 31 38 8 5 6 10 3 79 12 60
2020 None of the above 37 30 11 8 6 5 3 73 15 195

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 14 10 8 8 31 7 59 25 35
2024 Intelligence analysts 0 18 30 4 4 40 4 32 14 25
2024 Federal regulators 16 22 12 0 0 51 0 76 0 15
2024 Compliance, inspection and enforcement 6 40 8 0 0 40 7 86 0 15
2024 Communications or public affairs 8 19 25 1 1 43 3 50 3 100
2024 Security 20 10 19 5 7 29 11 49 19 20
2024 Science and technology 8 14 21 5 5 42 6 42 18 985
2024 Library services 16 16 20 0 5 43 0 57 9 20
2024 Administration and operations 9 15 24 5 6 36 6 41 18 360
2024 Human resources 8 23 18 9 6 27 9 49 23 185
2024 Financial management 15 15 27 6 6 29 3 43 17 170
2024 Procurement 7 6 28 2 3 47 7 28 10 40
2024 Real property 6 12 34 7 0 30 11 30 12 20
2024 Material management 16 15 42 0 0 19 8 43 0 10
2024 Information management 17 8 24 7 4 36 4 43 17 60
2024 Information technology 9 16 23 4 2 39 6 46 12 160
2024 Internal audit 6 22 12 0 0 54 6 70 0 15
2024 Evaluation 5 9 17 6 10 54 0 30 34 15
2024 Data sciences 16 19 21 3 2 28 12 57 8 50
2024 Policy 7 15 17 6 6 42 7 43 23 270
2024 Project management 7 7 25 10 5 40 5 26 28 105
2024 Other services to the public 14 9 29 2 5 37 3 39 13 75
2024 None of the above 7 11 30 5 2 36 8 32 14 150
2022 Client contact centre 15 16 19 4 2 38 6 55 11 40
2022 Federal regulators 20 22 20 11 0 27 0 58 15 15
2022 Compliance, inspection and enforcement 4 17 30 0 0 44 5 42 0 15
2022 Communications or public affairs 10 20 15 2 1 49 2 63 7 100
2022 Access to information and privacy 6 15 16 0 0 23 40 56 0 10
2022 Security 11 16 19 3 7 45 0 48 18 30
2022 Science and technology 8 17 25 4 4 39 4 43 13 960
2022 Library services 3 17 14 3 5 54 4 47 19 20
2022 Administration and operations 13 19 22 3 3 36 4 54 9 345
2022 Human resources 13 19 22 4 5 33 3 50 15 195
2022 Financial management 11 20 26 4 3 33 3 48 11 170
2022 Procurement 13 9 24 0 0 44 10 49 0 45
2022 Real property 8 15 31 2 3 27 14 39 9 35
2022 Information management 12 11 15 2 5 51 5 51 15 55
2022 Information technology 11 17 22 3 2 38 7 52 9 180
2022 Internal audit 8 45 19 0 14 13 0 61 17 15
2022 Evaluation 15 11 0 0 4 71 0 87 13 15
2022 Data sciences 5 14 15 3 1 56 6 50 11 60
2022 Policy 9 19 21 4 3 39 6 50 11 255
2022 Project management 9 18 26 4 2 38 3 45 11 125
2022 Other services to the public 2 14 28 7 3 33 14 31 17 60
2022 None of the above 8 19 19 1 5 45 3 53 11 150

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2022 Science and technology 7 8 38 0 33 15 0 17 39 15
2020 Science and technology 9 21 39 10 21 0 0 30 31 20

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 28 27 7 5 6 0 59 12 35
2024 Intelligence analysts 23 27 21 9 4 4 12 60 15 25
2024 Federal regulators 48 15 16 0 21 0 0 63 21 15
2024 Compliance, inspection and enforcement 41 34 0 13 0 6 6 85 15 15
2024 Communications or public affairs 36 24 9 6 3 8 15 77 12 100
2024 Security 12 40 14 24 5 0 5 55 30 20
2024 Science and technology 25 30 15 12 10 5 3 60 24 980
2024 Library services 39 26 7 3 7 7 11 79 13 20
2024 Administration and operations 27 26 13 13 10 6 5 60 26 365
2024 Human resources 31 30 11 8 7 6 7 70 17 185
2024 Financial management 32 26 13 5 7 9 7 70 14 170
2024 Procurement 25 27 13 13 13 7 2 57 29 45
2024 Real property 26 35 7 22 7 0 4 63 30 20
2024 Material management 29 41 7 9 14 0 0 70 23 10
2024 Information management 37 27 16 5 10 4 1 67 16 60
2024 Information technology 33 28 19 4 5 3 8 69 10 160
2024 Internal audit 16 30 21 6 5 17 6 59 14 15
2024 Evaluation 28 18 11 17 10 16 0 55 32 15
2024 Data sciences 34 27 20 1 10 3 5 66 12 50
2024 Policy 26 26 16 10 9 8 5 60 21 270
2024 Project management 18 21 20 12 9 8 13 49 26 105
2024 Other services to the public 24 24 18 9 5 10 9 60 18 75
2024 None of the above 24 27 16 13 10 3 7 56 26 155
2022 Client contact centre 27 28 18 7 5 6 10 65 14 45
2022 Federal regulators 39 28 14 7 5 0 6 71 14 15
2022 Compliance, inspection and enforcement 31 34 4 0 12 13 5 80 15 15
2022 Communications or public affairs 49 20 7 6 5 7 5 79 12 100
2022 Access to information and privacy 11 16 50 12 0 0 10 31 13 10
2022 Security 41 19 9 11 3 0 17 72 17 30
2022 Science and technology 23 30 17 11 9 4 5 59 22 960
2022 Library services 27 20 18 6 4 12 13 63 13 20
2022 Administration and operations 35 30 14 7 4 7 4 73 12 345
2022 Human resources 32 31 13 5 3 11 5 75 9 195
2022 Financial management 31 29 15 9 5 3 8 67 16 170
2022 Procurement 35 20 17 5 7 6 10 65 14 45
2022 Real property 34 16 17 13 12 5 3 55 27 35
2022 Information management 33 36 11 2 2 10 6 82 5 55
2022 Information technology 36 31 9 2 3 9 8 81 7 180
2022 Internal audit 27 18 28 13 7 6 0 48 22 15
2022 Evaluation 52 24 13 0 4 4 4 82 4 15
2022 Data sciences 34 33 9 12 2 1 9 75 15 60
2022 Policy 30 31 15 7 3 8 7 71 11 255
2022 Project management 26 31 9 13 4 10 7 68 20 125
2022 Other services to the public 39 22 13 9 7 2 8 68 17 60
2022 None of the above 23 25 19 12 7 7 6 56 22 150
2020 Client contact centre 29 35 24 4 0 4 4 70 4 25
2020 Federal regulators 32 48 20 0 0 0 0 80 0 15
2020 Compliance, inspection and enforcement 37 21 6 8 15 0 12 66 26 15
2020 Communications or public affairs 39 25 15 2 2 7 9 77 6 110
2020 Access to information and privacy 31 8 28 25 0 0 9 42 27 10
2020 Security 39 27 17 9 4 4 0 68 14 25
2020 Science and technology 22 34 18 12 7 5 2 60 21 1175
2020 Library services 24 20 32 4 12 9 0 49 17 25
2020 Administration and operations 30 31 18 8 4 6 3 67 13 390
2020 Human resources 29 27 18 10 4 8 5 64 16 180
2020 Financial management 33 30 17 7 4 6 2 69 13 200
2020 Procurement 20 19 32 6 7 6 11 47 15 35
2020 Real property 33 28 20 6 12 0 2 61 18 30
2020 Material management 27 20 15 12 20 0 6 51 33 15
2020 Information management 45 23 5 7 5 9 6 80 14 55
2020 Information technology 38 30 14 5 4 7 3 75 10 175
2020 Internal audit 15 29 21 21 7 0 7 48 30 15
2020 Evaluation 22 33 11 23 5 6 0 58 30 20
2020 Data sciences 28 35 17 5 2 10 3 72 8 50
2020 Policy 28 37 14 5 2 6 7 75 9 290
2020 Project management 30 28 22 8 3 7 3 63 12 120
2020 Other services to the public 23 27 12 12 8 11 6 61 25 60
2020 None of the above 19 28 19 16 9 5 4 52 27 195
2019 Client contact centre 27 32 27 7 2 0 5 62 9 35
2019 Federal regulators 39 17 6 7 30 0 0 57 37 15
2019 Compliance, inspection and enforcement 15 42 33 0 10 0 0 58 10 20
2019 Communications or public affairs 43 24 13 5 1 7 8 78 7 125
2019 Access to information and privacy 21 22 30 7 7 7 7 50 16 15
2019 Security 39 25 18 6 6 0 6 69 12 30
2019 Science and technology 28 29 15 12 8 5 4 63 21 1500
2019 Library services 36 22 24 3 9 7 0 61 13 30
2019 Administration and operations 28 29 16 11 8 5 2 62 21 405
2019 Human resources 32 30 13 11 6 3 5 67 19 180
2019 Financial management 33 25 19 11 4 4 3 63 17 210
2019 Procurement 31 18 15 12 6 10 8 59 22 45
2019 Real property 28 28 17 13 9 4 1 60 23 45
2019 Material management 21 20 21 6 20 12 0 46 30 25
2019 Information management 33 26 12 9 7 2 11 68 19 65
2019 Information technology 35 32 14 6 3 6 5 75 10 175
2019 Internal audit 0 30 10 19 20 20 0 38 50 10
2019 Evaluation 24 19 23 8 15 11 0 48 26 25
2019 Data sciences 42 33 11 2 2 1 9 83 5 70
2019 Policy 32 28 14 9 6 6 4 67 17 295
2019 Project management 27 28 17 12 7 6 2 60 21 115
2019 Other services to the public 32 31 15 8 6 4 5 69 15 80
2019 None of the above 35 26 13 10 9 4 3 66 20 245

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 35 8 5 19 0 0 67 24 35
2024 Intelligence analysts 21 47 18 6 4 4 0 71 10 25
2024 Federal regulators 46 22 19 13 0 0 0 68 13 15
2024 Compliance, inspection and enforcement 33 46 0 0 14 7 0 85 15 15
2024 Communications or public affairs 48 35 5 5 5 0 2 84 10 100
2024 Security 40 41 4 14 0 0 0 81 14 20
2024 Science and technology 22 39 15 14 6 3 1 64 20 985
2024 Library services 27 46 5 15 4 3 0 75 19 20
2024 Administration and operations 34 37 8 9 8 2 1 73 18 360
2024 Human resources 37 37 11 6 7 1 2 75 14 185
2024 Financial management 34 38 14 5 5 3 0 75 10 170
2024 Procurement 25 41 15 14 2 3 0 68 17 45
2024 Real property 11 58 10 11 4 6 0 73 16 20
2024 Material management 40 30 15 14 0 0 0 70 14 10
2024 Information management 41 30 12 12 4 0 0 72 16 60
2024 Information technology 29 33 18 13 4 2 1 64 17 160
2024 Internal audit 72 17 0 5 6 0 0 89 11 15
2024 Evaluation 25 47 11 17 0 0 0 72 17 15
2024 Data sciences 21 46 11 8 5 9 0 73 15 50
2024 Policy 32 37 10 13 7 2 0 70 20 270
2024 Project management 29 43 13 8 6 1 1 73 14 105
2024 Other services to the public 24 45 20 8 1 1 1 70 10 75
2024 None of the above 23 41 12 10 11 2 1 66 21 155
2022 Client contact centre 31 37 19 2 4 5 3 74 6 45
2022 Federal regulators 43 44 6 7 0 0 0 87 7 15
2022 Compliance, inspection and enforcement 29 39 7 17 0 8 0 74 19 15
2022 Communications or public affairs 39 29 13 9 3 5 2 73 13 95
2022 Access to information and privacy 27 27 35 5 0 0 6 57 6 10
2022 Security 41 28 8 3 4 2 14 83 8 30
2022 Science and technology 20 40 16 12 8 3 1 63 20 960
2022 Library services 16 45 3 11 16 6 4 67 29 20
2022 Administration and operations 38 37 10 7 4 3 1 78 12 345
2022 Human resources 40 37 10 6 3 5 0 80 9 190
2022 Financial management 24 42 15 12 3 3 1 69 16 170
2022 Procurement 42 33 13 4 8 0 0 75 12 45
2022 Real property 25 41 17 8 7 2 0 68 15 35
2022 Information management 42 38 5 10 2 3 0 83 12 55
2022 Information technology 32 38 13 3 3 9 1 79 6 180
2022 Internal audit 41 40 19 0 0 0 0 81 0 15
2022 Evaluation 54 40 0 0 0 7 0 100 0 15
2022 Data sciences 17 33 12 18 11 1 8 56 31 60
2022 Policy 27 36 16 10 5 4 1 67 16 255
2022 Project management 35 32 10 10 5 5 2 72 17 125
2022 Other services to the public 34 28 18 13 1 6 0 66 15 60
2022 None of the above 21 36 17 10 9 5 3 62 20 150
2020 Client contact centre 34 50 12 0 4 0 0 84 4 25
2020 Federal regulators 52 21 8 6 0 13 0 84 7 15
2020 Compliance, inspection and enforcement 35 49 0 8 8 0 0 84 16 15
2020 Communications or public affairs 43 34 5 10 0 1 7 84 11 110
2020 Access to information and privacy 44 26 6 0 0 25 0 92 0 10
2020 Security 58 25 12 0 5 0 0 83 5 25
2020 Science and technology 24 36 18 13 5 3 1 63 19 1175
2020 Library services 39 31 8 21 0 0 0 70 21 25
2020 Administration and operations 40 36 11 5 3 4 0 80 8 390
2020 Human resources 48 36 10 3 2 1 1 85 5 180
2020 Financial management 39 41 11 5 2 2 1 81 8 200
2020 Procurement 27 28 22 10 7 2 4 59 18 35
2020 Real property 32 30 15 13 10 0 0 62 23 30
2020 Material management 35 37 20 3 4 0 0 72 8 15
2020 Information management 44 27 9 10 2 2 7 77 13 55
2020 Information technology 36 42 10 6 3 2 1 80 10 175
2020 Internal audit 58 42 0 0 0 0 0 100 0 15
2020 Evaluation 33 33 21 7 6 0 0 67 12 20
2020 Data sciences 33 31 20 7 2 6 0 69 9 50
2020 Policy 34 39 14 6 3 2 1 76 10 290
2020 Project management 26 42 18 9 2 3 1 70 11 115
2020 Other services to the public 32 32 15 10 1 8 1 71 12 60
2020 None of the above 26 36 16 12 6 3 0 64 19 195
2019 Client contact centre 21 26 19 21 12 0 0 48 33 35
2019 Federal regulators 45 25 5 5 20 0 0 70 25 15
2019 Compliance, inspection and enforcement 35 47 11 6 0 0 0 83 6 20
2019 Communications or public affairs 37 39 13 7 3 1 1 77 10 125
2019 Access to information and privacy 28 36 21 0 0 15 0 75 0 15
2019 Security 39 52 9 0 0 0 0 91 0 30
2019 Science and technology 25 37 14 12 6 4 2 66 19 1500
2019 Library services 30 56 8 0 6 0 0 86 6 30
2019 Administration and operations 38 33 11 10 4 4 1 75 14 405
2019 Human resources 34 42 10 6 5 2 1 79 11 180
2019 Financial management 35 37 14 8 5 0 1 73 13 210
2019 Procurement 37 37 5 16 0 6 0 78 17 45
2019 Real property 23 39 22 8 4 4 0 65 12 45
2019 Material management 31 42 9 0 17 0 0 74 17 25
2019 Information management 36 40 10 8 6 0 0 76 14 65
2019 Information technology 40 35 12 10 2 0 2 76 12 175
2019 Internal audit 10 59 0 20 10 0 0 69 31 10
2019 Evaluation 12 34 12 11 12 15 4 57 28 25
2019 Data sciences 34 34 22 10 1 0 0 67 11 70
2019 Policy 30 43 10 9 4 3 1 75 14 295
2019 Project management 28 35 13 12 5 3 3 68 18 115
2019 Other services to the public 34 33 13 11 8 1 0 67 20 80
2019 None of the above 31 35 9 12 7 4 1 70 21 245

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 31 15 8 10 0 0 66 18 35
2024 Intelligence analysts 15 49 8 10 18 0 0 64 28 25
2024 Federal regulators 28 53 6 13 0 0 0 81 13 15
2024 Compliance, inspection and enforcement 53 33 14 0 0 0 0 86 0 15
2024 Communications or public affairs 61 28 5 5 1 1 0 90 6 100
2024 Security 51 30 15 4 0 0 0 81 4 20
2024 Science and technology 26 42 17 9 6 1 0 68 14 985
2024 Library services 36 25 27 0 0 11 0 69 0 20
2024 Administration and operations 38 34 13 6 6 2 0 74 12 365
2024 Human resources 29 42 10 10 6 2 0 73 17 185
2024 Financial management 34 42 12 6 4 2 0 78 9 170
2024 Procurement 28 39 17 14 0 2 0 68 14 45
2024 Real property 35 23 26 12 4 0 0 58 16 20
2024 Material management 44 27 7 22 0 0 0 71 22 10
2024 Information management 41 36 17 3 2 0 0 77 5 60
2024 Information technology 35 31 19 6 6 3 0 68 12 160
2024 Internal audit 65 23 0 0 11 0 0 89 11 15
2024 Evaluation 20 52 17 11 0 0 0 72 11 15
2024 Data sciences 35 40 18 5 2 0 0 75 7 50
2024 Policy 28 36 19 11 5 1 0 65 16 270
2024 Project management 32 33 21 5 9 0 0 66 14 105
2024 Other services to the public 35 41 19 6 0 0 0 75 6 75
2024 None of the above 25 39 14 13 8 1 1 65 21 155
2022 Client contact centre 38 30 23 4 5 0 0 68 9 45
2022 Federal regulators 49 39 6 0 5 0 0 88 5 15
2022 Compliance, inspection and enforcement 17 51 27 5 0 0 0 68 5 15
2022 Communications or public affairs 43 37 14 1 1 4 0 83 2 100
2022 Access to information and privacy 29 31 35 0 0 0 6 63 0 10
2022 Security 38 46 6 0 7 3 0 87 7 30
2022 Science and technology 28 42 16 7 5 1 0 71 12 960
2022 Library services 26 42 29 3 0 0 0 68 3 20
2022 Administration and operations 41 36 15 5 1 2 1 79 6 345
2022 Human resources 34 42 14 6 3 1 0 77 9 195
2022 Financial management 32 43 15 8 2 1 0 76 10 170
2022 Procurement 35 51 4 0 5 5 0 91 5 45
2022 Real property 24 50 18 5 2 0 0 74 8 35
2022 Information management 46 36 13 0 4 1 0 83 4 55
2022 Information technology 47 28 17 4 2 2 1 77 6 180
2022 Internal audit 42 51 0 0 7 0 0 93 7 15
2022 Evaluation 58 23 5 10 0 4 0 84 11 15
2022 Data sciences 24 45 12 11 2 6 0 74 13 60
2022 Policy 29 46 16 5 2 2 0 77 7 255
2022 Project management 33 40 16 5 5 2 0 74 10 125
2022 Other services to the public 32 25 29 9 3 3 0 59 12 60
2022 None of the above 28 34 23 10 3 2 0 63 13 150
2020 Client contact centre 39 45 13 4 0 0 0 84 4 25
2020 Federal regulators 46 35 19 0 0 0 0 81 0 15
2020 Compliance, inspection and enforcement 42 35 7 8 8 0 0 77 16 15
2020 Communications or public affairs 40 40 14 2 0 1 3 83 2 110
2020 Access to information and privacy 65 17 18 0 0 0 0 82 0 10
2020 Security 62 20 13 0 5 0 0 82 5 25
2020 Science and technology 29 41 19 6 3 1 0 71 10 1175
2020 Library services 43 29 28 0 0 0 0 72 0 25
2020 Administration and operations 40 37 15 5 1 2 0 79 6 390
2020 Human resources 47 27 14 7 2 2 0 76 10 175
2020 Financial management 40 43 11 4 1 0 0 84 6 200
2020 Procurement 37 31 28 2 0 2 0 69 2 35
2020 Real property 34 40 13 5 8 0 0 74 13 30
2020 Material management 21 44 23 7 4 0 0 65 12 15
2020 Information management 48 27 18 5 0 0 2 77 5 55
2020 Information technology 47 38 8 3 2 1 1 86 6 175
2020 Internal audit 52 41 7 0 0 0 0 93 0 15
2020 Evaluation 38 39 10 12 0 0 0 78 12 20
2020 Data sciences 42 36 18 2 0 2 0 80 2 50
2020 Policy 32 44 18 3 1 2 0 77 4 290
2020 Project management 29 40 23 2 4 1 0 70 7 120
2020 Other services to the public 31 45 17 5 0 2 0 78 5 60
2020 None of the above 27 42 18 8 2 3 0 71 11 195
2019 Client contact centre 24 49 14 8 5 0 0 73 13 35
2019 Federal regulators 30 33 7 18 12 0 0 63 30 15
2019 Compliance, inspection and enforcement 21 40 16 10 12 0 0 62 22 15
2019 Communications or public affairs 50 36 5 6 1 0 1 87 7 125
2019 Access to information and privacy 35 50 7 0 0 8 0 93 0 15
2019 Security 49 41 3 6 0 0 0 91 6 30
2019 Science and technology 30 40 16 8 4 3 1 71 12 1495
2019 Library services 31 49 14 3 3 0 0 80 6 30
2019 Administration and operations 35 36 17 6 3 3 0 74 9 405
2019 Human resources 35 37 17 6 3 2 0 74 9 180
2019 Financial management 31 42 17 6 3 0 0 74 9 210
2019 Procurement 37 37 14 4 8 0 0 74 12 45
2019 Real property 34 34 19 10 0 3 0 70 10 45
2019 Material management 33 39 10 7 10 0 0 72 17 25
2019 Information management 33 41 17 2 7 0 0 74 8 65
2019 Information technology 46 32 16 2 2 3 0 80 4 175
2019 Internal audit 0 49 10 20 20 0 0 49 41 10
2019 Evaluation 25 35 9 16 8 8 0 65 26 25
2019 Data sciences 33 43 19 2 0 3 0 78 2 70
2019 Policy 34 39 17 5 3 2 0 75 8 290
2019 Project management 31 43 19 4 3 0 0 74 7 115
2019 Other services to the public 37 40 13 6 4 1 0 78 10 80
2019 None of the above 28 36 19 9 5 2 1 66 14 240

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 13 24 10 12 9 4 46 26 35
2024 Intelligence analysts 17 16 22 6 26 8 5 39 36 25
2024 Federal regulators 21 32 14 6 15 6 7 60 24 15
2024 Compliance, inspection and enforcement 27 18 28 6 8 13 0 52 16 15
2024 Communications or public affairs 28 27 14 8 7 13 2 66 18 100
2024 Security 36 19 26 14 5 0 0 55 19 20
2024 Science and technology 20 27 16 15 14 6 2 51 31 985
2024 Library services 4 53 3 0 10 30 0 81 15 20
2024 Administration and operations 25 23 16 13 11 10 1 54 28 360
2024 Human resources 19 25 12 13 15 13 2 52 34 180
2024 Financial management 18 29 16 12 11 12 3 55 26 170
2024 Procurement 18 27 14 18 7 12 4 54 30 45
2024 Real property 8 48 26 4 13 0 0 56 17 20
2024 Material management 35 37 7 8 14 0 0 71 22 10
2024 Information management 31 15 9 19 11 12 3 54 36 60
2024 Information technology 30 21 19 11 8 11 0 58 21 160
2024 Internal audit 36 28 13 5 11 6 0 68 18 15
2024 Evaluation 6 34 11 22 16 11 0 45 43 15
2024 Data sciences 19 41 7 6 8 20 0 74 17 50
2024 Policy 14 27 13 18 16 10 2 46 38 270
2024 Project management 14 24 13 11 21 7 9 46 38 105
2024 Other services to the public 28 16 16 18 11 11 2 50 32 75
2024 None of the above 17 30 15 13 15 8 2 52 31 155
2022 Client contact centre 37 32 25 2 2 3 0 71 4 45
2022 Federal regulators 36 51 6 0 0 0 7 93 0 15
2022 Compliance, inspection and enforcement 23 29 10 18 7 14 0 59 29 15
2022 Communications or public affairs 24 26 11 10 6 18 6 65 21 100
2022 Access to information and privacy 6 31 46 5 0 6 6 42 6 10
2022 Security 47 14 9 0 6 6 18 80 8 30
2022 Science and technology 20 28 18 13 11 9 2 53 27 960
2022 Library services 35 24 17 12 0 9 4 67 14 20
2022 Administration and operations 23 25 20 8 7 11 5 58 18 345
2022 Human resources 20 29 16 12 7 8 7 59 22 195
2022 Financial management 18 29 18 8 11 11 4 56 23 170
2022 Procurement 30 24 12 11 15 5 2 58 28 45
2022 Real property 17 40 21 10 5 8 0 62 16 35
2022 Information management 26 24 14 9 9 16 2 61 22 55
2022 Information technology 28 24 14 9 8 14 2 63 21 180
2022 Internal audit 21 31 21 0 14 13 0 59 16 15
2022 Evaluation 16 36 5 10 9 23 0 68 25 15
2022 Data sciences 19 33 16 7 7 16 2 64 17 60
2022 Policy 17 24 22 12 7 13 4 50 24 255
2022 Project management 28 20 21 7 13 10 2 54 22 125
2022 Other services to the public 19 25 16 11 8 8 12 55 24 60
2022 None of the above 14 32 14 18 11 9 2 52 32 150
2020 Client contact centre 13 28 25 9 12 8 5 48 24 25
2020 Federal regulators 38 42 20 0 0 0 0 80 0 15
2020 Compliance, inspection and enforcement 42 29 12 0 16 0 0 71 16 15
2020 Communications or public affairs 26 20 18 11 2 12 11 59 17 110
2020 Access to information and privacy 34 24 8 19 0 15 0 69 22 10
2020 Security 50 16 21 5 5 4 0 68 10 25
2020 Science and technology 18 27 20 17 11 6 1 48 30 1175
2020 Library services 21 34 19 13 8 5 0 58 22 25
2020 Administration and operations 27 27 17 9 9 9 3 61 20 390
2020 Human resources 24 26 23 11 9 5 3 54 21 180
2020 Financial management 21 30 18 12 7 8 3 58 22 200
2020 Procurement 28 23 19 6 12 6 6 58 20 35
2020 Real property 35 17 29 9 10 0 0 52 19 30
2020 Material management 30 18 11 25 16 0 0 48 41 15
2020 Information management 38 32 8 5 3 12 2 81 10 55
2020 Information technology 31 28 15 10 6 8 2 65 18 175
2020 Internal audit 31 49 0 14 0 7 0 85 15 15
2020 Evaluation 22 16 17 7 10 28 0 53 23 20
2020 Data sciences 32 28 21 5 6 8 0 65 12 50
2020 Policy 22 27 21 8 8 11 3 57 19 290
2020 Project management 16 26 20 11 11 10 6 50 26 120
2020 Other services to the public 16 32 15 11 16 6 4 53 30 60
2020 None of the above 19 26 16 17 11 10 2 50 31 195
2019 Client contact centre 24 32 16 12 9 5 2 60 23 35
2019 Federal regulators 30 25 13 7 25 0 0 55 32 15
2019 Compliance, inspection and enforcement 21 27 15 16 17 5 0 50 34 20
2019 Communications or public affairs 28 21 19 10 5 13 4 59 18 125
2019 Access to information and privacy 23 21 14 7 0 36 0 68 11 15
2019 Security 28 33 20 3 12 4 0 63 16 30
2019 Science and technology 23 26 17 13 11 7 3 55 26 1500
2019 Library services 10 39 25 3 9 13 0 57 14 30
2019 Administration and operations 22 27 17 12 11 8 3 55 26 405
2019 Human resources 15 28 21 15 14 5 3 47 31 180
2019 Financial management 18 28 19 11 13 8 3 51 27 210
2019 Procurement 23 31 15 6 9 11 4 65 17 45
2019 Real property 27 25 12 16 5 13 1 61 25 45
2019 Material management 17 30 7 7 24 15 0 55 36 25
2019 Information management 21 27 18 14 8 11 1 54 25 65
2019 Information technology 28 29 17 11 4 11 1 64 17 175
2019 Internal audit 10 50 9 10 20 0 0 61 31 10
2019 Evaluation 16 19 12 15 23 11 4 41 45 25
2019 Data sciences 26 37 18 5 5 7 0 69 11 70
2019 Policy 15 29 18 13 13 11 1 50 29 295
2019 Project management 22 25 22 10 14 4 3 50 26 115
2019 Other services to the public 24 26 20 10 15 5 0 53 26 80
2019 None of the above 23 22 18 9 16 10 1 51 28 245

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 40 14 0 0 0 0 86 0 35
2024 Intelligence analysts 33 49 5 8 4 0 0 83 13 20
2024 Federal regulators 43 45 6 6 0 0 0 88 6 15
2024 Compliance, inspection and enforcement 47 47 0 6 0 0 0 94 6 15
2024 Communications or public affairs 50 48 0 2 1 0 0 97 3 100
2024 Security 39 61 0 0 0 0 0 100 0 20
2024 Science and technology 31 49 4 11 6 0 0 80 17 985
2024 Library services 43 44 4 8 0 0 0 88 8 20
2024 Administration and operations 49 36 4 8 3 0 0 85 11 360
2024 Human resources 42 45 3 5 6 0 0 87 10 185
2024 Financial management 49 40 3 4 4 0 0 89 8 170
2024 Procurement 48 40 0 12 0 0 0 88 12 45
2024 Real property 34 55 12 0 0 0 0 88 0 20
2024 Material management 43 35 8 14 0 0 0 78 14 10
2024 Information management 40 39 6 9 6 0 0 79 15 60
2024 Information technology 50 32 5 9 4 0 0 82 12 160
2024 Internal audit 24 45 7 18 6 0 0 69 24 15
2024 Evaluation 33 45 0 17 5 0 0 78 22 15
2024 Data sciences 37 45 4 8 6 0 0 82 14 50
2024 Policy 30 48 5 11 6 0 0 78 17 270
2024 Project management 31 46 6 14 3 0 0 77 17 105
2024 Other services to the public 36 50 4 8 3 0 0 86 10 75
2024 None of the above 32 46 7 8 7 1 0 78 15 155
2022 Client contact centre 57 25 14 3 2 0 0 82 5 45
2022 Federal regulators 66 27 7 0 0 0 0 93 0 15
2022 Compliance, inspection and enforcement 37 56 0 7 0 0 0 93 7 15
2022 Communications or public affairs 50 41 3 6 0 0 0 91 6 95
2022 Access to information and privacy 59 27 9 5 0 0 0 86 5 10
2022 Security 48 49 0 0 3 0 0 97 3 30
2022 Science and technology 32 49 5 10 4 0 0 81 14 960
2022 Library services 40 44 3 9 4 0 0 84 13 20
2022 Administration and operations 58 35 1 5 1 0 0 93 6 345
2022 Human resources 50 36 3 8 4 0 0 86 11 195
2022 Financial management 56 34 5 4 1 0 0 90 5 170
2022 Procurement 58 36 4 2 0 0 0 94 2 45
2022 Real property 39 51 5 6 0 0 0 90 6 35
2022 Information management 53 39 0 8 0 0 0 92 8 55
2022 Information technology 53 36 3 3 4 0 0 90 8 180
2022 Internal audit 40 52 0 0 7 0 0 93 7 15
2022 Evaluation 46 44 0 10 0 0 0 90 10 15
2022 Data sciences 40 41 5 8 6 0 0 81 13 60
2022 Policy 35 50 2 10 2 0 0 86 12 255
2022 Project management 48 36 4 8 4 0 0 84 13 125
2022 Other services to the public 57 33 1 5 4 0 0 90 9 60
2022 None of the above 39 45 3 10 3 0 0 84 13 150
2020 Client contact centre 43 45 8 5 0 0 0 88 5 25
2020 Federal regulators 34 48 6 12 0 0 0 82 12 15
2020 Compliance, inspection and enforcement 57 35 0 8 0 0 0 92 8 15
2020 Communications or public affairs 45 46 3 5 1 0 0 91 6 110
2020 Access to information and privacy 34 57 9 0 0 0 0 91 0 10
2020 Security 37 55 0 4 4 0 0 92 8 25
2020 Science and technology 30 52 6 10 2 0 0 82 12 1180
2020 Library services 28 44 0 28 0 0 0 72 28 25
2020 Administration and operations 44 44 2 9 1 0 0 88 9 390
2020 Human resources 43 43 2 10 2 0 0 86 12 180
2020 Financial management 46 46 0 6 1 0 0 93 7 200
2020 Procurement 43 50 4 3 0 0 0 93 3 35
2020 Real property 41 54 0 5 0 0 0 95 5 30
2020 Material management 35 39 0 18 7 0 0 74 26 15
2020 Information management 64 30 3 3 0 0 0 94 3 55
2020 Information technology 51 41 1 2 5 0 0 93 7 175
2020 Internal audit 37 56 0 7 0 0 0 93 7 15
2020 Evaluation 33 62 0 5 0 0 0 95 5 20
2020 Data sciences 25 55 7 12 2 0 0 79 14 50
2020 Policy 32 52 4 9 2 0 0 85 11 290
2020 Project management 39 52 3 6 0 1 0 91 6 120
2020 Other services to the public 45 38 6 11 0 0 0 83 11 60
2020 None of the above 29 58 7 5 1 0 0 88 6 195

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 23 13 11 3 0 2 73 14 35
2024 Intelligence analysts 35 27 4 12 22 0 0 62 34 25
2024 Federal regulators 43 24 19 14 0 0 0 67 14 15
2024 Compliance, inspection and enforcement 87 7 0 0 6 0 0 94 6 15
2024 Communications or public affairs 37 29 7 21 5 0 1 67 26 100
2024 Security 49 31 0 4 16 0 0 80 20 20
2024 Science and technology 49 34 6 7 4 0 0 83 12 985
2024 Library services 13 39 0 29 19 0 0 52 48 20
2024 Administration and operations 38 25 8 19 9 0 1 64 28 365
2024 Human resources 29 35 6 12 19 0 0 64 30 185
2024 Financial management 36 33 11 7 12 0 1 69 20 170
2024 Procurement 29 41 9 9 12 0 0 69 21 45
2024 Real property 44 25 9 14 8 0 0 69 23 20
2024 Material management 40 30 0 21 8 0 0 71 29 10
2024 Information management 38 33 6 9 12 0 2 73 21 60
2024 Information technology 39 25 10 13 14 0 0 64 26 160
2024 Internal audit 22 16 6 38 18 0 0 38 56 15
2024 Evaluation 25 46 0 18 11 0 0 71 29 15
2024 Data sciences 21 40 7 26 6 0 0 62 31 50
2024 Policy 16 25 9 23 26 0 1 41 50 270
2024 Project management 18 28 5 26 22 0 1 46 49 105
2024 Other services to the public 34 25 9 16 15 0 0 59 32 75
2024 None of the above 37 24 10 13 15 1 1 61 29 155
2022 Client contact centre 51 25 14 3 7 0 0 76 10 45
2022 Federal regulators 32 19 17 21 5 0 6 54 28 15
2022 Compliance, inspection and enforcement 46 35 19 0 0 0 0 81 0 15
2022 Communications or public affairs 44 33 5 7 4 3 2 82 12 100
2022 Access to information and privacy 64 31 5 0 0 0 0 95 0 10
2022 Security 51 40 0 2 7 0 0 90 10 30
2022 Science and technology 44 40 5 8 2 0 0 84 11 960
2022 Library services 45 18 12 18 7 0 0 63 25 20
2022 Administration and operations 57 28 4 6 3 0 1 86 10 345
2022 Human resources 51 29 7 6 4 0 2 82 11 195
2022 Financial management 49 35 7 5 3 0 1 85 8 170
2022 Procurement 65 26 2 5 2 0 0 91 7 45
2022 Real property 60 34 0 2 3 0 0 95 5 35
2022 Information management 56 21 3 11 7 2 0 79 18 55
2022 Information technology 52 23 8 8 8 0 0 76 16 180
2022 Internal audit 55 38 0 0 7 0 0 93 7 15
2022 Evaluation 42 49 0 4 0 0 5 96 4 15
2022 Data sciences 59 27 6 7 1 0 0 86 8 60
2022 Policy 37 30 10 13 6 0 5 70 20 255
2022 Project management 43 31 13 8 5 0 0 74 13 125
2022 Other services to the public 45 32 9 8 5 0 1 78 13 60
2022 None of the above 38 39 8 8 6 0 1 78 14 150
2020 Client contact centre 42 45 4 9 0 0 0 87 9 25
2020 Federal regulators 63 31 0 6 0 0 0 94 6 15
2020 Compliance, inspection and enforcement 69 15 0 16 0 0 0 84 16 15
2020 Communications or public affairs 37 43 8 9 3 0 0 79 12 110
2020 Access to information and privacy 42 40 0 18 0 0 0 82 18 10
2020 Security 46 37 4 13 0 0 0 83 13 25
2020 Science and technology 33 39 10 14 4 0 0 72 18 1175
2020 Library services 27 41 20 7 4 0 0 68 12 25
2020 Administration and operations 40 41 9 9 2 0 0 81 11 390
2020 Human resources 48 37 5 9 1 0 1 85 10 180
2020 Financial management 46 39 4 8 2 1 0 86 10 200
2020 Procurement 54 31 11 0 4 0 0 85 4 30
2020 Real property 47 48 5 0 0 0 0 95 0 30
2020 Material management 41 35 0 8 16 0 0 76 24 15
2020 Information management 55 36 0 10 0 0 0 90 10 55
2020 Information technology 43 39 11 6 1 0 1 82 7 175
2020 Internal audit 37 63 0 0 0 0 0 100 0 15
2020 Evaluation 21 44 6 23 6 0 0 66 29 20
2020 Data sciences 32 29 13 23 2 0 0 62 25 50
2020 Policy 35 40 9 13 2 0 1 75 16 290
2020 Project management 42 39 6 8 2 0 3 83 10 115
2020 Other services to the public 45 39 6 6 3 0 0 84 9 60
2020 None of the above 36 44 11 7 2 0 0 80 9 195
2019 Client contact centre 40 48 0 2 10 0 0 88 12 35
2019 Federal regulators 58 14 5 17 5 0 0 72 23 15
2019 Compliance, inspection and enforcement 37 32 5 0 26 0 0 69 26 20
2019 Communications or public affairs 61 34 1 4 1 0 0 94 5 125
2019 Access to information and privacy 37 55 0 0 0 0 8 100 0 15
2019 Security 65 35 0 0 0 0 0 100 0 30
2019 Science and technology 47 38 5 8 2 0 0 85 10 1500
2019 Library services 35 49 7 0 9 0 0 84 9 30
2019 Administration and operations 48 37 3 8 3 0 0 86 11 410
2019 Human resources 43 37 4 10 7 0 0 80 16 180
2019 Financial management 43 34 7 11 5 0 0 77 16 210
2019 Procurement 61 20 4 10 6 0 0 81 16 45
2019 Real property 60 33 5 0 0 0 1 95 0 45
2019 Material management 44 41 11 4 0 0 0 85 4 25
2019 Information management 48 34 4 5 8 0 0 82 13 65
2019 Information technology 57 31 3 5 4 0 0 88 9 175
2019 Internal audit 29 50 10 0 10 0 0 80 10 10
2019 Evaluation 50 19 9 15 8 0 0 69 23 25
2019 Data sciences 60 24 9 6 2 0 0 83 8 70
2019 Policy 43 42 3 8 4 0 0 85 12 295
2019 Project management 44 29 5 16 6 0 0 73 22 115
2019 Other services to the public 50 28 8 10 3 0 0 78 13 80
2019 None of the above 53 30 6 7 4 0 0 84 11 245

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 37 11 10 3 0 0 76 13 35
2024 Intelligence analysts 47 31 0 13 10 0 0 78 22 25
2024 Federal regulators 64 23 13 0 0 0 0 87 0 15
2024 Compliance, inspection and enforcement 71 23 0 0 6 0 0 94 6 15
2024 Communications or public affairs 57 28 4 10 1 1 0 86 10 100
2024 Security 49 46 0 4 0 0 0 96 4 20
2024 Science and technology 51 34 6 6 3 0 0 85 9 980
2024 Library services 44 35 12 8 0 0 0 79 8 20
2024 Administration and operations 46 34 8 9 3 0 0 80 12 360
2024 Human resources 38 39 5 10 8 0 0 77 18 180
2024 Financial management 44 36 8 6 4 2 0 82 10 170
2024 Procurement 47 30 11 11 0 0 0 77 11 45
2024 Real property 52 28 20 0 0 0 0 80 0 20
2024 Material management 49 43 0 0 8 0 0 92 8 10
2024 Information management 45 31 6 11 5 0 2 77 16 60
2024 Information technology 45 30 13 10 2 1 1 75 12 160
2024 Internal audit 38 44 7 0 11 0 0 82 11 15
2024 Evaluation 41 48 0 6 6 0 0 88 12 15
2024 Data sciences 50 35 5 9 1 0 0 84 10 50
2024 Policy 29 35 10 17 8 0 0 64 26 270
2024 Project management 30 44 5 9 10 0 1 75 19 105
2024 Other services to the public 47 32 9 9 4 0 0 79 12 75
2024 None of the above 37 33 9 10 8 1 0 72 18 155
2022 Client contact centre 47 31 13 2 7 0 0 78 8 45
2022 Federal regulators 70 23 0 7 0 0 0 93 7 15
2022 Compliance, inspection and enforcement 37 46 12 5 0 0 0 83 5 15
2022 Communications or public affairs 51 34 3 9 2 0 2 86 11 95
2022 Access to information and privacy 52 38 9 0 0 0 0 91 0 10
2022 Security 61 27 3 10 0 0 0 88 10 30
2022 Science and technology 50 38 6 5 2 0 0 88 7 960
2022 Library services 54 24 6 9 7 0 0 78 16 20
2022 Administration and operations 59 28 5 5 3 0 0 87 8 345
2022 Human resources 56 30 4 6 2 0 1 87 8 195
2022 Financial management 56 29 7 3 4 0 1 86 7 170
2022 Procurement 69 22 3 4 2 0 0 91 6 45
2022 Real property 54 46 0 0 0 0 0 100 0 35
2022 Information management 55 31 8 2 1 0 3 89 3 55
2022 Information technology 56 27 8 4 5 0 0 84 8 180
2022 Internal audit 49 36 8 0 7 0 0 85 7 15
2022 Evaluation 78 22 0 0 0 0 0 100 0 15
2022 Data sciences 54 31 9 4 0 0 1 86 4 60
2022 Policy 44 37 7 8 4 0 0 81 12 255
2022 Project management 48 37 6 5 3 0 1 86 8 125
2022 Other services to the public 58 24 5 7 4 1 0 84 11 60
2022 None of the above 43 40 8 5 3 1 0 84 7 150
2020 Client contact centre 46 49 0 5 0 0 0 95 5 25
2020 Federal regulators 65 23 12 0 0 0 0 88 0 15
2020 Compliance, inspection and enforcement 77 6 8 8 0 0 0 84 8 15
2020 Communications or public affairs 54 35 9 2 1 0 0 88 3 110
2020 Access to information and privacy 61 21 9 9 0 0 0 82 9 10
2020 Security 54 46 0 0 0 0 0 100 0 25
2020 Science and technology 48 36 7 7 1 0 0 84 8 1170
2020 Library services 45 48 0 4 4 0 0 93 7 25
2020 Administration and operations 52 33 8 6 1 0 0 85 7 385
2020 Human resources 59 31 3 4 2 1 1 91 7 175
2020 Financial management 49 37 8 4 2 0 0 86 6 195
2020 Procurement 60 38 2 0 0 0 0 98 0 35
2020 Real property 60 27 0 5 8 0 0 88 12 30
2020 Material management 34 36 0 11 19 0 0 70 30 15
2020 Information management 64 24 7 5 0 0 0 89 5 55
2020 Information technology 53 38 5 3 2 0 0 90 4 175
2020 Internal audit 58 42 0 0 0 0 0 100 0 15
2020 Evaluation 28 56 6 11 0 0 0 83 11 20
2020 Data sciences 36 37 13 11 3 0 0 73 14 50
2020 Policy 41 39 12 6 1 0 0 80 8 285
2020 Project management 51 36 7 5 1 0 0 87 6 115
2020 Other services to the public 51 31 3 12 3 0 0 82 15 60
2020 None of the above 40 40 11 8 1 0 0 80 9 195
2019 Client contact centre 42 37 9 3 9 0 0 79 12 35
2019 Federal regulators 50 26 12 0 12 0 0 76 12 15
2019 Compliance, inspection and enforcement 54 30 0 10 6 0 0 84 16 20
2019 Communications or public affairs 65 30 3 1 1 0 0 95 2 120
2019 Access to information and privacy 73 27 0 0 0 0 0 100 0 15
2019 Security 65 30 5 0 0 0 0 95 0 30
2019 Science and technology 54 34 6 4 2 0 0 88 6 1495
2019 Library services 42 42 7 0 9 0 0 84 9 25
2019 Administration and operations 53 34 6 4 2 0 0 87 6 405
2019 Human resources 53 33 3 6 2 1 1 88 9 180
2019 Financial management 51 38 8 2 1 0 0 89 3 210
2019 Procurement 81 14 2 3 0 0 0 95 3 45
2019 Real property 61 25 12 2 0 0 0 86 2 45
2019 Material management 41 48 10 0 0 0 0 90 0 25
2019 Information management 45 35 8 7 3 2 0 81 10 65
2019 Information technology 58 32 6 3 2 0 0 89 4 175
2019 Evaluation 46 39 4 4 8 0 0 85 11 25
2019 Data sciences 51 38 6 3 2 0 0 88 5 70
2019 Policy 53 35 5 5 1 1 0 88 6 290
2019 Project management 52 33 8 2 4 0 0 85 6 110
2019 Other services to the public 47 37 5 5 6 0 0 84 11 80
2019 None of the above 54 31 8 5 2 0 0 85 7 240

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 24 12 7 6 0 0 76 12 35
2024 Intelligence analysts 59 22 4 11 0 0 4 84 12 25
2024 Federal regulators 94 6 0 0 0 0 0 100 0 15
2024 Compliance, inspection and enforcement 75 12 13 0 0 0 0 87 0 15
2024 Communications or public affairs 81 11 3 4 0 0 0 92 4 100
2024 Security 81 19 0 0 0 0 0 100 0 20
2024 Science and technology 76 10 4 3 3 0 4 90 6 985
2024 Library services 81 5 6 4 3 0 0 87 7 20
2024 Administration and operations 69 18 4 4 2 0 3 90 6 365
2024 Human resources 70 18 4 3 4 0 0 88 7 185
2024 Financial management 72 9 4 7 4 0 4 85 11 170
2024 Procurement 83 11 0 4 3 0 0 94 6 45
2024 Real property 56 36 0 4 0 0 5 96 4 20
2024 Material management 100 0 0 0 0 0 0 100 0 10
2024 Information management 73 13 7 5 2 0 0 86 7 60
2024 Information technology 73 11 3 6 3 0 5 88 9 160
2024 Internal audit 61 24 10 0 6 0 0 84 6 15
2024 Evaluation 84 6 0 11 0 0 0 89 11 15
2024 Data sciences 84 10 2 2 1 0 0 95 3 50
2024 Policy 64 20 5 5 5 0 1 85 10 270
2024 Project management 63 13 7 12 5 0 0 76 18 105
2024 Other services to the public 69 21 2 4 3 0 1 91 8 75
2024 None of the above 69 13 5 5 4 1 2 85 10 155

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 22 8 6 9 0 0 77 15 35
2024 Intelligence analysts 59 22 4 11 0 0 4 84 12 25
2024 Federal regulators 94 6 0 0 0 0 0 100 0 15
2024 Compliance, inspection and enforcement 67 17 15 0 0 0 0 85 0 15
2024 Communications or public affairs 75 15 5 4 1 0 0 90 5 100
2024 Security 77 18 0 5 0 0 0 95 5 20
2024 Science and technology 74 11 5 4 3 0 3 88 7 985
2024 Library services 66 17 10 4 3 0 0 83 7 20
2024 Administration and operations 68 18 2 7 2 0 3 88 9 365
2024 Human resources 64 18 7 7 4 0 0 83 11 185
2024 Financial management 71 8 8 6 3 0 4 81 10 170
2024 Procurement 75 20 0 2 3 0 0 95 5 45
2024 Real property 64 21 0 11 0 0 5 88 12 20
2024 Material management 75 25 0 0 0 0 0 100 0 10
2024 Information management 64 21 8 3 3 0 2 86 6 60
2024 Information technology 64 17 5 6 3 0 5 86 9 160
2024 Internal audit 67 27 6 0 0 0 0 94 0 15
2024 Evaluation 84 6 0 11 0 0 0 89 11 15
2024 Data sciences 83 6 4 6 1 0 0 89 7 50
2024 Policy 62 21 6 5 6 0 1 83 10 270
2024 Project management 60 21 6 8 4 0 0 82 12 105
2024 Other services to the public 70 18 4 3 3 0 1 90 6 75
2024 None of the above 67 14 8 4 6 1 2 82 10 155

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 74 19 2 5 0 0 0 93 5 35
2024 Intelligence analysts 79 6 3 8 0 0 4 88 8 25
2024 Federal regulators 86 14 0 0 0 0 0 100 0 15
2024 Compliance, inspection and enforcement 92 0 0 0 8 0 0 92 8 15
2024 Communications or public affairs 88 8 3 0 1 0 0 96 1 100
2024 Security 79 16 5 0 0 0 0 95 0 20
2024 Science and technology 85 6 3 1 2 0 3 94 3 985
2024 Library services 78 9 10 0 3 0 0 87 3 20
2024 Administration and operations 82 7 3 1 2 0 4 93 4 365
2024 Human resources 87 8 2 2 0 0 0 95 3 185
2024 Financial management 84 7 2 3 1 0 3 94 4 170
2024 Procurement 92 4 2 0 0 0 1 98 0 45
2024 Real property 58 15 7 4 0 0 17 87 4 20
2024 Material management 100 0 0 0 0 0 0 100 0 10
2024 Information management 82 7 6 4 0 0 1 90 4 60
2024 Information technology 77 10 3 2 3 3 4 92 5 160
2024 Internal audit 70 17 0 7 6 0 0 87 13 15
2024 Evaluation 89 6 0 5 0 0 0 95 5 15
2024 Data sciences 92 4 4 0 0 0 0 96 0 50
2024 Policy 81 9 5 2 2 0 1 91 4 270
2024 Project management 80 9 2 6 2 1 0 90 8 105
2024 Other services to the public 92 2 4 1 0 0 2 96 1 75
2024 None of the above 80 10 3 1 3 1 2 93 4 155
2022 Client contact centre 81 0 13 1 5 0 0 81 6 45
2022 Federal regulators 93 7 0 0 0 0 0 100 0 15
2022 Compliance, inspection and enforcement 94 6 0 0 0 0 0 100 0 15
2022 Communications or public affairs 92 5 1 0 1 0 1 98 1 100
2022 Access to information and privacy 26 15 41 0 12 0 6 44 12 10
2022 Security 84 0 13 0 0 0 3 87 0 30
2022 Science and technology 82 9 2 1 2 0 4 95 3 960
2022 Library services 86 8 4 3 0 0 0 93 3 20
2022 Administration and operations 86 8 2 1 1 0 2 96 2 345
2022 Human resources 89 9 1 0 0 0 2 99 0 195
2022 Financial management 80 12 1 2 2 0 3 95 4 170
2022 Procurement 86 10 0 0 2 0 2 98 2 45
2022 Real property 78 10 3 0 2 0 7 95 2 35
2022 Information management 85 11 1 0 0 0 3 99 0 55
2022 Information technology 76 9 2 2 1 1 9 94 4 180
2022 Internal audit 77 23 0 0 0 0 0 100 0 15
2022 Evaluation 93 4 4 0 0 0 0 96 0 15
2022 Data sciences 88 5 3 0 2 0 2 95 2 60
2022 Policy 82 11 4 1 1 0 2 94 2 255
2022 Project management 85 8 2 3 1 0 2 94 4 125
2022 Other services to the public 87 8 1 0 1 0 1 97 1 60
2022 None of the above 81 12 3 1 2 0 2 94 3 150
2019 Client contact centre 88 4 2 2 3 0 0 92 5 35
2019 Federal regulators 83 17 0 0 0 0 0 100 0 15
2019 Compliance, inspection and enforcement 38 23 18 6 16 0 0 60 22 15
2019 Communications or public affairs 87 8 1 0 1 1 2 98 1 125
2019 Access to information and privacy 83 8 0 0 0 0 9 100 0 10
2019 Security 88 6 0 0 3 0 3 97 3 25
2019 Science and technology 82 9 3 1 1 0 3 95 2 1500
2019 Library services 83 11 0 0 3 0 3 97 3 30
2019 Administration and operations 82 10 3 2 0 0 3 95 2 405
2019 Human resources 81 12 3 1 1 0 2 95 2 180
2019 Financial management 74 13 4 3 3 0 3 90 6 210
2019 Procurement 82 6 5 2 2 0 4 91 5 45
2019 Real property 77 19 3 0 0 0 0 97 0 45
2019 Material management 84 10 0 6 0 0 0 94 6 25
2019 Information management 80 7 8 0 3 0 2 89 3 65
2019 Information technology 78 12 2 1 2 0 5 95 3 175
2019 Internal audit 70 20 10 0 0 0 0 90 0 10
2019 Evaluation 65 24 0 4 8 0 0 89 11 25
2019 Data sciences 82 13 1 2 1 0 0 96 3 70
2019 Policy 82 9 3 3 2 0 2 92 5 295
2019 Project management 83 8 5 1 2 0 1 92 3 110
2019 Other services to the public 77 12 5 1 3 0 3 91 5 80
2019 None of the above 85 7 4 1 1 0 2 94 2 240

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 16 28 9 8 0 0 54 18 35
2024 Intelligence analysts 32 24 18 7 6 4 8 65 15 25
2024 Federal regulators 36 36 22 6 0 0 0 72 6 15
2024 Compliance, inspection and enforcement 25 41 6 20 0 8 0 72 21 15
2024 Communications or public affairs 45 38 11 4 0 3 0 85 4 100
2024 Security 49 27 8 5 0 10 0 85 6 20
2024 Science and technology 36 21 11 4 4 17 7 75 11 985
2024 Library services 36 38 12 0 3 11 0 83 4 20
2024 Administration and operations 40 26 16 4 4 7 4 74 8 365
2024 Human resources 42 31 12 6 3 6 0 78 9 180
2024 Financial management 34 32 16 3 3 9 3 75 7 170
2024 Procurement 26 27 9 11 3 24 0 69 19 45
2024 Real property 60 22 11 4 0 4 0 85 4 20
2024 Material management 63 21 0 16 0 0 0 84 16 10
2024 Information management 51 20 15 1 1 8 4 80 3 60
2024 Information technology 41 25 12 2 3 13 4 79 6 160
2024 Internal audit 39 46 10 6 0 0 0 85 6 15
2024 Evaluation 20 45 35 0 0 0 0 65 0 15
2024 Data sciences 24 53 7 4 2 9 0 85 7 50
2024 Policy 31 33 21 9 2 3 0 67 11 270
2024 Project management 33 33 15 8 3 6 1 72 12 105
2024 Other services to the public 40 22 14 2 5 10 7 75 8 75
2024 None of the above 27 27 13 6 4 15 9 71 12 155
2022 Client contact centre 38 15 15 5 5 18 3 68 13 45
2022 Federal regulators 33 41 18 0 0 7 0 80 0 15
2022 Compliance, inspection and enforcement 47 23 12 11 0 0 7 75 12 15
2022 Communications or public affairs 52 28 14 1 0 5 0 84 1 100
2022 Access to information and privacy 50 10 0 40 0 0 0 60 40 10
2022 Security 50 41 6 0 0 0 3 94 0 30
2022 Science and technology 38 22 8 5 4 18 5 78 11 960
2022 Library services 49 36 3 0 0 12 0 96 0 20
2022 Administration and operations 46 26 13 3 2 9 1 81 5 345
2022 Human resources 47 33 14 1 1 3 1 83 2 195
2022 Financial management 35 36 13 4 4 4 4 77 9 170
2022 Procurement 44 24 6 8 10 5 4 74 19 45
2022 Real property 61 12 5 0 8 11 3 86 9 35
2022 Information management 44 33 6 2 0 13 2 91 2 55
2022 Information technology 46 30 11 3 1 6 3 83 4 180
2022 Internal audit 61 14 15 9 0 0 0 76 9 15
2022 Evaluation 57 23 0 0 0 21 0 100 0 15
2022 Data sciences 31 21 12 10 4 19 3 67 18 60
2022 Policy 40 38 13 6 2 0 0 79 8 255
2022 Project management 42 33 11 6 2 5 1 80 8 125
2022 Other services to the public 52 24 9 1 2 6 6 86 4 60
2022 None of the above 37 19 14 4 7 14 5 70 13 150
2020 Client contact centre 49 25 7 3 4 12 0 83 8 25
2020 Federal regulators 48 32 8 13 0 0 0 80 13 15
2020 Compliance, inspection and enforcement 36 19 7 8 14 8 8 65 27 15
2020 Communications or public affairs 50 31 13 1 0 4 1 86 1 110
2020 Access to information and privacy 66 17 8 9 0 0 0 84 9 10
2020 Security 58 25 13 0 0 5 0 87 0 25
2020 Science and technology 38 22 12 5 3 15 6 75 10 1180
2020 Library services 44 28 19 0 0 9 0 80 0 25
2020 Administration and operations 44 28 14 3 2 7 2 78 6 390
2020 Human resources 43 24 23 6 1 4 0 69 7 180
2020 Financial management 39 25 17 7 2 4 4 71 11 200
2020 Procurement 27 16 18 6 9 20 4 57 19 30
2020 Real property 43 14 16 0 10 17 0 69 12 30
2020 Material management 41 21 7 6 4 12 7 78 13 15
2020 Information management 50 32 5 2 2 10 0 91 4 55
2020 Information technology 55 25 10 4 2 4 1 84 6 175
2020 Internal audit 80 7 14 0 0 0 0 86 0 15
2020 Evaluation 50 18 27 0 0 6 0 71 0 20
2020 Data sciences 39 29 15 6 3 7 0 74 10 50
2020 Policy 42 34 14 5 3 2 0 78 8 290
2020 Project management 36 34 19 4 1 4 1 74 5 120
2020 Other services to the public 37 32 14 9 5 3 0 72 14 60
2020 None of the above 40 17 13 7 3 13 6 71 13 195
2019 Client contact centre 68 10 16 2 2 2 0 79 5 35
2019 Federal regulators 30 24 38 0 8 0 0 54 8 15
2019 Compliance, inspection and enforcement 32 26 16 10 6 10 0 64 18 20
2019 Communications or public affairs 64 25 7 2 0 2 0 91 2 125
2019 Access to information and privacy 56 7 29 0 0 0 8 69 0 15
2019 Security 68 9 12 3 0 3 5 84 3 30
2019 Science and technology 35 16 11 6 5 21 5 70 15 1505
2019 Library services 54 30 13 0 3 0 0 84 3 25
2019 Administration and operations 47 19 14 6 4 7 3 73 11 405
2019 Human resources 36 30 18 8 2 5 1 70 10 180
2019 Financial management 37 28 15 8 4 7 2 71 13 210
2019 Procurement 36 14 12 6 4 21 6 69 14 45
2019 Real property 31 23 13 6 10 7 9 65 20 45
2019 Material management 45 7 10 13 4 18 4 66 21 25
2019 Information management 44 26 16 4 1 9 0 77 5 65
2019 Information technology 51 27 7 3 4 6 2 85 8 175
2019 Internal audit 51 39 10 0 0 0 0 90 0 10
2019 Evaluation 38 31 15 8 0 8 0 75 8 25
2019 Data sciences 42 28 10 4 3 6 6 80 8 70
2019 Policy 42 33 13 5 2 4 0 79 7 295
2019 Project management 44 25 14 9 2 6 0 73 13 115
2019 Other services to the public 41 22 16 8 4 7 2 70 13 80
2019 None of the above 36 17 16 5 6 16 4 66 13 245

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 8 92 100
2024 Science and technology 15 85 980
2024 Administration and operations 15 85 360
2024 Human resources 12 88 185
2024 Financial management 9 91 170
2024 Procurement 13 87 45
2024 Information management 15 85 60
2024 Information technology 9 91 160
2024 Data sciences 7 93 50
2024 Policy 15 85 270
2024 Project management 17 83 105
2024 Other services to the public 8 92 75
2024 None of the above 16 84 155
2022 Client contact centre 10 90 45
2022 Communications or public affairs 12 88 100
2022 Science and technology 12 88 960
2022 Library services 0 100 20
2022 Administration and operations 11 89 345
2022 Human resources 10 90 195
2022 Financial management 11 89 170
2022 Procurement 12 88 45
2022 Information management 15 85 55
2022 Information technology 6 94 180
2022 Policy 10 90 255
2022 Project management 10 90 125
2022 Other services to the public 11 89 60
2022 None of the above 15 85 150
2020 Federal regulators 0 100 15
2020 Communications or public affairs 7 93 110
2020 Access to information and privacy 0 100 10
2020 Security 0 100 25
2020 Science and technology 14 86 1180
2020 Administration and operations 12 88 390
2020 Human resources 11 89 180
2020 Financial management 8 92 200
2020 Information technology 8 92 175
2020 Policy 6 94 290
2020 Project management 11 89 120
2020 Other services to the public 12 88 60
2020 None of the above 11 89 195
2019 Communications or public affairs 7 93 125
2019 Access to information and privacy 0 100 10
2019 Science and technology 13 87 1505
2019 Administration and operations 18 82 405
2019 Human resources 13 87 180
2019 Financial management 11 89 210
2019 Real property 12 88 45
2019 Information management 20 80 65
2019 Information technology 4 96 175
2019 Evaluation 32 68 25
2019 Data sciences 11 89 70
2019 Policy 12 88 295
2019 Project management 13 87 110
2019 Other services to the public 12 88 80
2019 None of the above 13 87 245

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 71 29 10
2024 Science and technology 49 51 150
2024 Administration and operations 50 50 50
2024 Human resources 41 59 25
2024 Financial management 76 24 20
2024 Information technology 56 44 15
2024 Policy 34 66 45
2024 Project management 51 49 15
2024 None of the above 56 44 25
2022 Communications or public affairs 40 60 15
2022 Science and technology 66 34 125
2022 Administration and operations 47 53 40
2022 Human resources 71 29 20
2022 Financial management 44 56 20
2022 Information management 68 32 10
2022 Information technology 34 66 15
2022 Policy 39 61 25
2022 Project management 58 42 15
2022 None of the above 62 38 20
2020 Science and technology 54 46 155
2020 Administration and operations 52 48 45
2020 Human resources 52 48 20
2020 Financial management 56 44 15
2020 Information technology 50 50 15
2020 Policy 45 55 20
2020 Project management 42 58 15
2020 None of the above 59 41 20
2019 Science and technology 58 42 205
2019 Administration and operations 55 45 70
2019 Human resources 59 41 25
2019 Financial management 58 42 20
2019 Information management 54 46 15
2019 Policy 28 72 35
2019 Other services to the public 45 55 10
2019 None of the above 64 36 30

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 70 30 10
2024 Science and technology 56 44 150
2024 Administration and operations 56 44 50
2024 Human resources 84 16 25
2024 Financial management 50 50 20
2024 Information technology 53 47 15
2024 Policy 61 39 45
2024 Project management 59 41 15
2024 None of the above 43 57 25
2022 Communications or public affairs 60 40 15
2022 Science and technology 47 53 125
2022 Administration and operations 70 30 40
2022 Human resources 45 55 20
2022 Financial management 46 54 20
2022 Information management 41 59 10
2022 Information technology 79 21 15
2022 Policy 74 26 25
2022 Project management 49 51 15
2022 None of the above 55 45 20
2020 Science and technology 57 43 155
2020 Administration and operations 66 34 45
2020 Financial management 50 50 15
2020 Policy 45 55 20
2020 None of the above 40 60 20
2019 Science and technology 52 48 205
2019 Administration and operations 54 46 70
2019 Human resources 50 50 25
2019 Financial management 43 57 20
2019 Information management 51 49 15
2019 Policy 78 22 35
2019 None of the above 66 34 30

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 9 91 150
2024 Administration and operations 12 88 50
2024 Financial management 0 100 20
2024 Policy 15 85 45
2024 Project management 0 100 15
2022 Communications or public affairs 6 94 15
2022 Science and technology 5 95 125
2022 Administration and operations 2 98 40
2022 Human resources 4 96 20
2022 Financial management 13 87 20
2022 Information management 0 100 10
2022 Information technology 0 100 15
2022 Policy 4 96 25
2022 Project management 23 77 15
2022 None of the above 0 100 20
2020 Science and technology 8 92 155
2020 None of the above 0 100 20
2019 Science and technology 9 91 205
2019 Administration and operations 9 91 70
2019 Human resources 0 100 25
2019 Other services to the public 0 100 10
2019 None of the above 15 85 30

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Administration and operations 0 100 50
2024 Human resources 0 100 25
2024 Financial management 0 100 20
2024 Information technology 0 100 15
2024 Policy 0 100 45
2024 Project management 0 100 15
2024 None of the above 0 100 25
2022 Communications or public affairs 0 100 15
2022 Science and technology 0 100 125
2022 Administration and operations 0 100 40
2022 Human resources 0 100 20
2022 Financial management 0 100 20
2022 Information management 0 100 10
2022 Information technology 0 100 15
2022 Policy 0 100 25
2022 Project management 0 100 15
2022 None of the above 0 100 20
2020 Administration and operations 0 100 45
2020 Human resources 0 100 20
2020 Financial management 0 100 15
2020 Information technology 0 100 15
2020 Policy 0 100 20
2020 Project management 0 100 15
2020 None of the above 0 100 20
2019 Communications or public affairs 0 100 10
2019 Science and technology 0 100 205
2019 Administration and operations 0 100 70
2019 Human resources 0 100 25
2019 Financial management 0 100 20
2019 Information management 0 100 15
2019 Policy 0 100 35
2019 Project management 0 100 10
2019 Other services to the public 0 100 10
2019 None of the above 0 100 30

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 3 97 150
2024 Administration and operations 10 90 50
2024 Information technology 0 100 15
2022 Communications or public affairs 0 100 15
2022 Science and technology 3 97 125
2022 Administration and operations 4 96 40
2022 Human resources 0 100 20
2022 Financial management 5 95 20
2022 Information management 0 100 10
2022 Information technology 0 100 15
2022 Policy 4 96 25
2022 Project management 12 88 15
2022 None of the above 0 100 20
2020 Science and technology 6 94 155
2020 Human resources 0 100 20
2020 Policy 0 100 20
2020 Project management 0 100 15
2020 None of the above 0 100 20
2019 Communications or public affairs 0 100 10
2019 Science and technology 4 96 205
2019 Human resources 0 100 25
2019 Information management 0 100 15
2019 Project management 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 4 96 150
2024 Administration and operations 0 100 50
2024 Human resources 0 100 25
2024 Financial management 0 100 20
2024 Information technology 0 100 15
2024 Policy 0 100 45
2024 None of the above 0 100 25
2022 Communications or public affairs 0 100 15
2022 Science and technology 2 98 125
2022 Administration and operations 6 94 40
2022 Human resources 10 90 20
2022 Financial management 0 100 20
2022 Information management 0 100 10
2022 Information technology 8 92 15
2022 Policy 7 93 25
2022 Project management 21 79 15
2022 None of the above 0 100 20
2020 Science and technology 3 97 155
2020 Human resources 0 100 20
2020 Financial management 0 100 15
2020 Information technology 0 100 15
2020 Policy 0 100 20
2019 Communications or public affairs 0 100 10
2019 Science and technology 3 97 205
2019 Human resources 0 100 25
2019 Financial management 0 100 20
2019 Information management 0 100 15

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 3 97 150
2024 Financial management 0 100 20
2024 Policy 0 100 45
2024 Project management 0 100 15
2022 Communications or public affairs 0 100 15
2022 Science and technology 1 99 125
2022 Administration and operations 7 93 40
2022 Human resources 4 96 20
2022 Financial management 25 75 20
2022 Information management 0 100 10
2022 Information technology 6 94 15
2022 Policy 3 97 25
2022 Project management 10 90 15
2022 None of the above 3 97 20
2020 Human resources 0 100 20
2020 Financial management 0 100 15
2020 Information technology 0 100 15
2019 Communications or public affairs 0 100 10
2019 Science and technology 5 95 205
2019 Administration and operations 8 92 70
2019 Information management 0 100 15
2019 Policy 0 100 35
2019 Project management 0 100 10
2019 Other services to the public 0 100 10

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 37 63 150
2024 Administration and operations 42 58 50
2024 Human resources 32 68 25
2024 Financial management 30 70 20
2024 Information technology 45 55 15
2024 Policy 41 59 45
2024 Project management 48 52 15
2024 None of the above 52 48 25
2022 Communications or public affairs 53 47 15
2022 Science and technology 34 66 125
2022 Administration and operations 47 53 40
2022 Human resources 33 67 20
2022 Financial management 49 51 20
2022 Information management 32 68 10
2022 Information technology 29 71 15
2022 Policy 32 68 25
2022 Project management 34 66 15
2022 None of the above 18 82 20
2020 Science and technology 38 62 155
2020 Administration and operations 30 70 45
2020 Human resources 37 63 20
2020 Financial management 31 69 15
2020 Information technology 59 41 15
2020 Policy 33 67 20
2020 None of the above 50 50 20
2019 Science and technology 35 65 205
2019 Administration and operations 31 69 70
2019 Human resources 25 75 25
2019 Financial management 51 49 20
2019 Information management 43 57 15
2019 Policy 39 61 35
2019 None of the above 35 65 30

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 42 58 150
2024 Administration and operations 47 53 50
2024 Human resources 48 52 25
2024 Financial management 52 48 20
2024 Information technology 45 55 15
2024 Policy 41 59 45
2024 Project management 41 59 15
2024 None of the above 39 61 25
2022 Communications or public affairs 44 56 15
2022 Science and technology 42 58 125
2022 Administration and operations 47 53 40
2022 Human resources 43 57 20
2022 Financial management 62 38 20
2022 Information management 29 71 10
2022 Information technology 50 50 15
2022 Policy 49 51 25
2022 Project management 8 92 15
2022 None of the above 33 67 20
2020 Science and technology 47 53 155
2020 Administration and operations 54 46 45
2020 Human resources 48 52 20
2020 Information technology 64 36 15
2020 Policy 28 72 20
2020 None of the above 23 77 20
2019 Science and technology 37 63 205
2019 Administration and operations 46 54 70
2019 Human resources 38 62 25
2019 Financial management 51 49 20
2019 Policy 50 50 35
2019 Project management 42 58 10
2019 Other services to the public 46 54 10
2019 None of the above 38 62 30

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 52 48 10
2024 Science and technology 45 55 150
2024 Administration and operations 51 49 50
2024 Human resources 63 37 25
2024 Financial management 66 34 20
2024 Information technology 34 66 15
2024 Policy 35 65 45
2024 Project management 57 43 15
2024 None of the above 23 77 25
2022 Communications or public affairs 20 80 15
2022 Science and technology 46 54 125
2022 Administration and operations 49 51 40
2022 Human resources 56 44 20
2022 Financial management 41 59 20
2022 Information management 36 64 10
2022 Information technology 73 27 15
2022 Policy 46 54 25
2022 Project management 23 77 15
2022 None of the above 62 38 20
2020 Science and technology 48 52 155
2020 Administration and operations 58 42 45
2020 Human resources 46 54 20
2020 Financial management 38 62 15
2020 Information technology 49 51 15
2020 Policy 45 55 20
2020 Project management 65 35 15
2020 None of the above 38 62 20
2019 Communications or public affairs 52 48 10
2019 Science and technology 45 55 205
2019 Administration and operations 45 55 70
2019 Human resources 59 41 25
2019 Financial management 47 53 20
2019 Information management 66 34 15
2019 Policy 53 47 35
2019 Project management 60 40 10
2019 None of the above 39 61 30

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 57 43 10
2024 Science and technology 41 59 150
2024 Administration and operations 39 61 50
2024 Human resources 50 50 25
2024 Financial management 45 55 20
2024 Information technology 32 68 15
2024 Policy 33 67 45
2024 Project management 51 49 15
2024 None of the above 61 39 25
2022 Communications or public affairs 51 49 15
2022 Science and technology 35 65 125
2022 Administration and operations 51 49 40
2022 Human resources 38 62 20
2022 Financial management 50 50 20
2022 Information management 38 62 10
2022 Information technology 29 71 15
2022 Policy 46 54 25
2022 Project management 20 80 15
2022 None of the above 67 33 20
2020 Science and technology 33 67 155
2020 Administration and operations 50 50 45
2020 Human resources 58 42 20
2020 Financial management 31 69 15
2020 Information technology 43 57 15
2020 Policy 40 60 20
2020 Project management 51 49 15
2020 None of the above 22 78 20
2019 Science and technology 37 63 205
2019 Administration and operations 36 64 70
2019 Human resources 42 58 25
2019 Financial management 38 62 20
2019 Information management 47 53 15
2019 Policy 42 58 35
2019 Project management 43 57 10
2019 None of the above 35 65 30

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 37 63 150
2024 Administration and operations 42 58 50
2024 Human resources 57 43 25
2024 Financial management 38 62 20
2024 Policy 27 73 45
2024 Project management 36 64 15
2024 None of the above 36 64 25
2022 Communications or public affairs 39 61 15
2022 Science and technology 29 71 125
2022 Administration and operations 36 64 40
2022 Human resources 20 80 20
2022 Financial management 36 64 20
2022 Information management 28 72 10
2022 Information technology 57 43 15
2022 Policy 32 68 25
2022 Project management 21 79 15
2022 None of the above 19 81 20
2020 Science and technology 34 66 155
2020 Administration and operations 34 66 45
2020 Human resources 41 59 20
2020 Information technology 43 57 15
2020 Policy 28 72 20
2020 Project management 42 58 15
2020 None of the above 38 62 20
2019 Science and technology 40 60 205
2019 Administration and operations 32 68 70
2019 Human resources 32 68 25
2019 Financial management 35 65 20
2019 Information management 34 66 15
2019 Policy 39 61 35
2019 Other services to the public 46 54 10
2019 None of the above 21 79 30

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 60 40 150
2024 Administration and operations 37 63 50
2024 Human resources 65 35 25
2024 Financial management 51 49 20
2024 Information technology 39 61 15
2024 Policy 51 49 45
2024 Project management 54 46 15
2024 None of the above 62 38 25
2022 Communications or public affairs 57 43 15
2022 Science and technology 44 56 125
2022 Administration and operations 52 48 40
2022 Human resources 43 57 20
2022 Financial management 60 40 20
2022 Information management 31 69 10
2022 Information technology 37 63 15
2022 Policy 47 53 25
2022 Project management 76 24 15
2022 None of the above 67 33 20
2020 Science and technology 52 48 155
2020 Administration and operations 57 43 45
2020 Human resources 52 48 20
2020 Financial management 67 33 15
2020 Information technology 56 44 15
2020 Policy 56 44 20
2020 Project management 65 35 15
2020 None of the above 27 73 20
2019 Science and technology 46 54 205
2019 Administration and operations 56 44 70
2019 Human resources 55 45 25
2019 Financial management 75 25 20
2019 Information management 63 37 15
2019 Policy 47 53 35
2019 None of the above 45 55 30

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 31 69 150
2024 Administration and operations 37 63 50
2024 Human resources 24 76 25
2024 Financial management 27 73 20
2024 Information technology 66 34 15
2024 Policy 36 64 45
2024 Project management 38 62 15
2024 None of the above 34 66 25
2022 Communications or public affairs 25 75 15
2022 Science and technology 23 77 125
2022 Administration and operations 32 68 40
2022 Human resources 32 68 20
2022 Financial management 34 66 20
2022 Information management 20 80 10
2022 Information technology 22 78 15
2022 Policy 18 82 25
2022 Project management 32 68 15
2022 None of the above 19 81 20
2020 Science and technology 37 63 155
2020 Administration and operations 48 52 45
2020 Human resources 37 63 20
2020 Financial management 31 69 15
2020 Information technology 59 41 15
2020 Policy 45 55 20
2020 Project management 58 42 15
2020 None of the above 19 81 20
2019 Communications or public affairs 49 51 10
2019 Science and technology 29 71 205
2019 Administration and operations 26 74 70
2019 Human resources 38 62 25
2019 Financial management 43 57 20
2019 Policy 25 75 35
2019 Project management 42 58 10
2019 None of the above 21 79 30

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Human resources 0 100 25
2024 Financial management 0 100 20
2024 Information technology 0 100 15
2024 Policy 0 100 45
2024 Project management 0 100 15
2024 None of the above 0 100 25
2022 Communications or public affairs 0 100 15
2022 Science and technology 2 98 125
2022 Administration and operations 0 100 40
2022 Human resources 0 100 20
2022 Financial management 0 100 20
2022 Information management 0 100 10
2022 Information technology 0 100 15
2022 Policy 0 100 25
2022 Project management 0 100 15
2022 None of the above 0 100 20
2020 Administration and operations 0 100 45
2020 Human resources 0 100 20
2020 Financial management 0 100 15
2020 Information technology 0 100 15
2020 Policy 0 100 20
2020 Project management 0 100 15
2020 None of the above 0 100 20
2019 Communications or public affairs 0 100 10
2019 Financial management 0 100 20
2019 Information management 0 100 15
2019 Policy 0 100 35
2019 Project management 0 100 10
2019 Other services to the public 0 100 10
2019 None of the above 0 100 30

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 11 89 150
2024 Information technology 0 100 15
2024 Policy 12 88 45
2024 Project management 0 100 15
2022 Communications or public affairs 0 100 15
2022 Science and technology 9 91 125
2022 Administration and operations 2 98 40
2022 Human resources 8 92 20
2022 Financial management 0 100 20
2022 Information management 11 89 10
2022 Information technology 0 100 15
2022 Policy 0 100 25
2022 Project management 6 94 15
2022 None of the above 12 88 20
2020 Science and technology 4 96 155
2020 Project management 0 100 15
2019 Communications or public affairs 0 100 10
2019 Science and technology 7 93 205
2019 Administration and operations 9 91 70
2019 Human resources 0 100 25
2019 Information management 0 100 15
2019 Other services to the public 0 100 10

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 16 84 150
2024 Administration and operations 14 86 50
2024 Project management 0 100 15
2022 Communications or public affairs 32 68 15
2022 Science and technology 5 95 125
2022 Administration and operations 15 85 40
2022 Human resources 9 91 20
2022 Financial management 4 96 20
2022 Information management 0 100 10
2022 Information technology 18 82 15
2022 Policy 12 88 25
2022 Project management 0 100 15
2022 None of the above 6 94 20
2020 Science and technology 10 90 155
2020 Administration and operations 12 88 45
2020 Human resources 0 100 20
2019 Science and technology 10 90 205
2019 Administration and operations 11 89 70
2019 Policy 17 83 35
2019 Other services to the public 0 100 10

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 55 45 10
2024 Science and technology 45 55 150
2024 Administration and operations 61 39 50
2024 Human resources 71 29 25
2024 Financial management 66 34 20
2024 Information technology 69 31 15
2024 Policy 47 53 45
2024 Project management 59 41 15
2024 None of the above 65 35 25
2022 Communications or public affairs 51 49 15
2022 Science and technology 43 57 125
2022 Administration and operations 53 47 40
2022 Human resources 45 55 20
2022 Financial management 49 51 20
2022 Information management 29 71 10
2022 Information technology 56 44 15
2022 Policy 55 45 25
2022 Project management 23 77 15
2022 None of the above 53 47 20
2020 Science and technology 44 56 155
2020 Administration and operations 53 47 45
2020 Human resources 73 27 20
2020 Financial management 51 49 15
2020 Information technology 59 41 15
2020 Policy 39 61 20
2020 Project management 49 51 15
2020 None of the above 41 59 20
2019 Communications or public affairs 48 52 10
2019 Science and technology 48 52 205
2019 Administration and operations 47 53 70
2019 Human resources 41 59 25
2019 Financial management 43 57 20
2019 Information management 60 40 15
2019 Policy 39 61 35
2019 None of the above 35 65 30

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 26 74 150
2024 Administration and operations 22 78 50
2024 Policy 25 75 45
2024 None of the above 37 63 25
2022 Communications or public affairs 13 87 15
2022 Science and technology 19 81 125
2022 Administration and operations 21 79 40
2022 Human resources 8 92 20
2022 Financial management 21 79 20
2022 Information management 31 69 10
2022 Information technology 0 100 15
2022 Policy 11 89 25
2022 Project management 26 74 15
2022 None of the above 3 97 20
2020 Science and technology 24 76 155
2020 Administration and operations 22 78 45
2019 Science and technology 26 74 205
2019 Administration and operations 29 71 70
2019 Financial management 34 66 20
2019 Information management 56 44 15
2019 Policy 28 72 35
2019 None of the above 30 70 30

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 9 91 150
2024 Financial management 29 71 20
2022 Communications or public affairs 6 94 15
2022 Science and technology 15 85 125
2022 Administration and operations 21 79 40
2022 Human resources 13 87 20
2022 Financial management 31 69 20
2022 Information management 8 92 10
2022 Information technology 0 100 15
2022 Policy 17 83 25
2022 Project management 10 90 15
2022 None of the above 12 88 20
2020 Science and technology 10 90 155
2020 Administration and operations 16 84 45
2020 Information technology 0 100 15
2019 Science and technology 10 90 205
2019 Administration and operations 13 87 70
2019 Project management 0 100 10

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 63 37 10
2024 Science and technology 54 46 150
2024 Administration and operations 53 47 50
2024 Human resources 83 17 25
2024 Financial management 44 56 20
2024 Information technology 45 55 15
2024 Policy 55 45 45
2024 Project management 24 76 15
2024 None of the above 59 41 25
2022 Communications or public affairs 67 33 15
2022 Science and technology 48 52 125
2022 Administration and operations 44 56 40
2022 Human resources 37 63 20
2022 Financial management 67 33 20
2022 Information management 50 50 10
2022 Information technology 19 81 15
2022 Policy 34 66 25
2022 Project management 56 44 15
2022 None of the above 53 47 20
2020 Science and technology 48 52 155
2020 Administration and operations 58 42 45
2020 Human resources 74 26 20
2020 Financial management 62 38 15
2020 Information technology 57 43 15
2020 Policy 56 44 20
2020 Project management 49 51 15
2020 None of the above 30 70 20
2019 Science and technology 49 51 200
2019 Administration and operations 58 42 70
2019 Human resources 44 56 25
2019 Financial management 43 57 20
2019 Information management 68 32 15
2019 Policy 66 34 35
2019 Project management 62 38 10
2019 None of the above 55 45 30

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 24 76 150
2024 Administration and operations 27 73 50
2024 Human resources 32 68 25
2024 Policy 27 73 45
2022 Communications or public affairs 19 81 15
2022 Science and technology 11 89 125
2022 Administration and operations 33 67 40
2022 Human resources 17 83 20
2022 Financial management 23 77 20
2022 Information management 20 80 10
2022 Information technology 6 94 15
2022 Policy 10 90 25
2022 Project management 34 66 15
2022 None of the above 9 91 20
2020 Science and technology 23 77 155
2020 Administration and operations 22 78 45
2020 Financial management 32 68 15
2020 Policy 28 72 20
2020 Project management 37 63 15
2020 None of the above 20 80 20
2019 Science and technology 26 74 200
2019 Administration and operations 27 73 70
2019 Human resources 24 76 25
2019 Financial management 34 66 20
2019 Policy 28 72 35
2019 None of the above 20 80 30

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 10
2024 Science and technology 11 89 150
2024 Administration and operations 14 86 50
2024 Financial management 29 71 20
2024 Policy 12 88 45
2022 Communications or public affairs 6 94 15
2022 Science and technology 7 93 125
2022 Administration and operations 5 95 40
2022 Human resources 12 88 20
2022 Financial management 13 87 20
2022 Information management 0 100 10
2022 Information technology 6 94 15
2022 Policy 7 93 25
2022 Project management 0 100 15
2022 None of the above 9 91 20
2020 Science and technology 8 92 155
2020 Administration and operations 12 88 45
2020 Project management 0 100 15
2020 None of the above 26 74 20
2019 Science and technology 6 94 200
2019 Administration and operations 11 89 70
2019 Human resources 0 100 25
2019 Other services to the public 0 100 10

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 21 79 150
2024 Administration and operations 27 73 50
2024 Financial management 34 66 20
2024 None of the above 29 71 25
2022 Communications or public affairs 14 86 15
2022 Science and technology 16 84 125
2022 Administration and operations 19 81 40
2022 Human resources 0 100 20
2022 Financial management 27 73 20
2022 Information management 10 90 10
2022 Information technology 15 85 15
2022 Policy 4 96 25
2022 Project management 5 95 15
2022 None of the above 16 84 20
2020 Science and technology 24 76 155
2020 Administration and operations 21 79 45
2020 Information technology 38 62 15
2019 Communications or public affairs 0 100 10
2019 Science and technology 19 81 200
2019 Administration and operations 19 81 70
2019 Human resources 0 100 25
2019 Information management 35 65 15
2019 Policy 17 83 35
2019 None of the above 25 75 30

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 9 91 150
2024 Administration and operations 16 84 50
2024 Policy 11 89 45
2022 Communications or public affairs 7 93 15
2022 Science and technology 11 89 125
2022 Administration and operations 7 93 40
2022 Human resources 8 92 20
2022 Financial management 23 77 20
2022 Information management 0 100 10
2022 Information technology 6 94 15
2022 Policy 4 96 25
2022 Project management 0 100 15
2022 None of the above 16 84 20
2020 Science and technology 8 92 155
2020 Financial management 0 100 15
2019 Science and technology 7 93 200
2019 Administration and operations 9 91 70
2019 Human resources 0 100 25
2019 Policy 17 83 35

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 7 93 150
2024 Administration and operations 16 84 50
2024 None of the above 0 100 25
2022 Communications or public affairs 6 94 15
2022 Science and technology 8 92 125
2022 Administration and operations 5 95 40
2022 Human resources 0 100 20
2022 Financial management 5 95 20
2022 Information management 0 100 10
2022 Information technology 6 94 15
2022 Policy 0 100 25
2022 Project management 0 100 15
2022 None of the above 0 100 20
2020 Science and technology 4 96 155
2020 Administration and operations 14 86 45
2020 Human resources 0 100 20
2020 Project management 0 100 15
2019 Communications or public affairs 0 100 10
2019 Science and technology 7 93 200
2019 Human resources 0 100 25
2019 Financial management 0 100 20
2019 Project management 0 100 10

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 13 87 150
2024 Administration and operations 11 89 50
2024 Human resources 0 100 25
2024 Policy 12 88 45
2022 Communications or public affairs 6 94 15
2022 Science and technology 11 89 125
2022 Administration and operations 20 80 40
2022 Human resources 17 83 20
2022 Financial management 4 96 20
2022 Information management 11 89 10
2022 Information technology 0 100 15
2022 Policy 5 95 25
2022 Project management 12 88 15
2022 None of the above 3 97 20
2020 Science and technology 11 89 155
2020 Human resources 37 63 20
2020 Information technology 0 100 15
2020 Policy 0 100 20
2019 Science and technology 10 90 200
2019 Administration and operations 12 88 70
2019 Human resources 0 100 25
2019 Financial management 22 78 20

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 16 84 150
2024 Administration and operations 11 89 50
2024 Policy 17 83 45
2022 Communications or public affairs 6 94 15
2022 Science and technology 10 90 125
2022 Administration and operations 17 83 40
2022 Human resources 4 96 20
2022 Financial management 21 79 20
2022 Information management 0 100 10
2022 Information technology 28 72 15
2022 Policy 4 96 25
2022 Project management 0 100 15
2022 None of the above 6 94 20
2020 Science and technology 10 90 155
2020 Administration and operations 20 80 45
2020 Financial management 0 100 15
2019 Science and technology 8 92 200
2019 Administration and operations 16 84 70
2019 Information management 0 100 15
2019 Project management 0 100 10

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 23 77 150
2024 Administration and operations 22 78 50
2024 Financial management 26 74 20
2024 Information technology 48 52 15
2024 Policy 31 69 45
2024 Project management 46 54 15
2024 None of the above 22 78 25
2022 Communications or public affairs 26 74 15
2022 Science and technology 39 61 125
2022 Administration and operations 27 73 40
2022 Human resources 51 49 20
2022 Financial management 24 76 20
2022 Information management 30 70 10
2022 Information technology 45 55 15
2022 Policy 61 39 25
2022 Project management 33 67 15
2022 None of the above 44 56 20
2020 Science and technology 35 65 155
2020 Administration and operations 22 78 45
2020 Policy 28 72 20
2020 Project management 35 65 15
2020 None of the above 39 61 20
2019 Science and technology 31 69 200
2019 Administration and operations 24 76 70
2019 Human resources 34 66 25
2019 Financial management 35 65 20
2019 Policy 31 69 35
2019 None of the above 40 60 30

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 13 87 140
2024 Administration and operations 12 88 45
2022 Communications or public affairs 9 91 10
2022 Science and technology 5 95 115
2022 Administration and operations 13 87 35
2022 Human resources 15 85 20
2022 Financial management 14 86 20
2022 Information management 12 88 10
2022 Information technology 0 100 15
2022 Policy 0 100 25
2022 Project management 7 93 15
2022 None of the above 10 90 20
2020 Science and technology 6 94 150
2020 Administration and operations 0 100 40
2020 Project management 0 100 15
2019 Science and technology 10 90 190
2019 Project management 0 100 10

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 26 74 140
2024 Administration and operations 29 71 45
2024 Policy 27 73 40
2024 None of the above 20 80 25
2022 Communications or public affairs 7 93 10
2022 Science and technology 26 74 115
2022 Administration and operations 30 70 35
2022 Human resources 16 84 20
2022 Financial management 25 75 20
2022 Information management 19 81 10
2022 Information technology 16 84 15
2022 Policy 38 62 25
2022 Project management 17 83 15
2022 None of the above 18 82 20
2020 Science and technology 25 75 150
2020 Administration and operations 13 87 40
2020 Human resources 28 72 20
2019 Science and technology 26 74 190
2019 Human resources 20 80 25
2019 Financial management 31 69 20

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 9 91 140
2024 Human resources 0 100 20
2024 Financial management 0 100 15
2024 Project management 0 100 15
2022 Communications or public affairs 7 93 10
2022 Science and technology 11 89 115
2022 Administration and operations 5 95 35
2022 Human resources 8 92 20
2022 Financial management 0 100 20
2022 Information management 31 69 10
2022 Information technology 0 100 15
2022 Policy 12 88 25
2022 Project management 0 100 15
2022 None of the above 4 96 20
2020 Science and technology 6 94 150
2019 Communications or public affairs 0 100 10
2019 Science and technology 10 90 190
2019 Human resources 0 100 25

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 12 88 140
2024 Human resources 0 100 20
2024 Project management 0 100 15
2022 Communications or public affairs 7 93 10
2022 Science and technology 4 96 115
2022 Administration and operations 5 95 35
2022 Human resources 4 96 20
2022 Financial management 0 100 20
2022 Information management 9 91 10
2022 Information technology 0 100 15
2022 Policy 3 97 25
2022 Project management 7 93 15
2022 None of the above 4 96 20
2020 Science and technology 5 95 150
2020 Human resources 0 100 20
2019 Communications or public affairs 0 100 10
2019 Science and technology 7 93 190

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 5 95 140
2024 Policy 15 85 40
2022 Communications or public affairs 14 86 10
2022 Science and technology 6 94 115
2022 Administration and operations 13 87 35
2022 Human resources 4 96 20
2022 Financial management 13 87 20
2022 Information management 21 79 10
2022 Information technology 7 93 15
2022 Policy 14 86 25
2022 Project management 6 94 15
2022 None of the above 10 90 20
2020 Science and technology 7 93 150
2019 Science and technology 7 93 190

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 6 94 140
2024 Human resources 22 78 20
2022 Communications or public affairs 8 92 10
2022 Science and technology 5 95 115
2022 Administration and operations 6 94 35
2022 Human resources 18 82 20
2022 Financial management 9 91 20
2022 Information management 10 90 10
2022 Information technology 15 85 15
2022 Policy 3 97 25
2022 Project management 12 88 15
2022 None of the above 11 89 20
2020 Science and technology 5 95 150
2020 Administration and operations 14 86 40
2020 Human resources 31 69 20
2019 Communications or public affairs 0 100 10
2019 Science and technology 8 92 190

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 6 94 140
2024 Policy 13 87 40
2024 None of the above 0 100 25
2022 Communications or public affairs 14 86 10
2022 Science and technology 3 97 115
2022 Administration and operations 18 82 35
2022 Human resources 10 90 20
2022 Financial management 10 90 20
2022 Information management 42 58 10
2022 Information technology 13 87 15
2022 Policy 13 87 25
2022 Project management 20 80 15
2022 None of the above 3 97 20
2020 Science and technology 6 94 150
2020 Administration and operations 16 84 40
2019 Science and technology 4 96 190

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 10 90 140
2024 Policy 20 80 40
2022 Communications or public affairs 13 87 10
2022 Science and technology 17 83 115
2022 Administration and operations 15 85 35
2022 Human resources 5 95 20
2022 Financial management 0 100 20
2022 Information management 9 91 10
2022 Information technology 17 83 15
2022 Policy 19 81 25
2022 Project management 16 84 15
2022 None of the above 6 94 20
2020 Science and technology 7 93 150
2019 Communications or public affairs 0 100 10
2019 Science and technology 6 94 190

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 10 90 140
2022 Communications or public affairs 0 100 10
2022 Science and technology 14 86 115
2022 Administration and operations 13 87 35
2022 Human resources 4 96 20
2022 Financial management 10 90 20
2022 Information management 0 100 10
2022 Information technology 32 68 15
2022 Policy 7 93 25
2022 Project management 13 87 15
2022 None of the above 10 90 20
2020 Science and technology 10 90 150
2020 Administration and operations 23 77 40
2019 Communications or public affairs 0 100 10
2019 Science and technology 10 90 190
2019 Project management 47 53 10

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 36 64 140
2024 Administration and operations 25 75 45
2024 Human resources 29 71 20
2024 Financial management 31 69 15
2024 Information technology 36 64 15
2024 Policy 31 69 40
2024 Project management 34 66 15
2024 None of the above 38 62 25
2022 Communications or public affairs 21 79 10
2022 Science and technology 30 70 115
2022 Administration and operations 34 66 35
2022 Human resources 30 70 20
2022 Financial management 29 71 20
2022 Information management 11 89 10
2022 Information technology 60 40 15
2022 Policy 25 75 25
2022 Project management 26 74 15
2022 None of the above 26 74 20
2020 Science and technology 34 66 150
2020 Administration and operations 22 78 40
2020 Human resources 47 53 20
2019 Science and technology 28 72 190
2019 Financial management 35 65 20

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 7 93 140
2024 Human resources 0 100 20
2024 Information technology 0 100 15
2024 Project management 0 100 15
2022 Communications or public affairs 0 100 10
2022 Science and technology 9 91 115
2022 Administration and operations 9 91 35
2022 Human resources 0 100 20
2022 Financial management 4 96 20
2022 Information management 0 100 10
2022 Information technology 0 100 15
2022 Policy 10 90 25
2022 Project management 6 94 15
2022 None of the above 10 90 20
2020 Science and technology 8 92 150
2019 Science and technology 6 94 190

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 45 55 140
2024 Administration and operations 52 48 45
2024 Human resources 59 41 20
2024 Financial management 59 41 15
2024 Information technology 54 46 15
2024 Policy 50 50 40
2024 Project management 62 38 15
2024 None of the above 49 51 25
2022 Communications or public affairs 36 64 10
2022 Science and technology 43 57 115
2022 Administration and operations 60 40 35
2022 Human resources 25 75 20
2022 Financial management 47 53 20
2022 Information management 32 68 10
2022 Information technology 71 29 15
2022 Policy 44 56 25
2022 Project management 35 65 15
2022 None of the above 47 53 20
2020 Science and technology 52 48 150
2020 Administration and operations 52 48 40
2020 Human resources 73 27 20
2020 Project management 42 58 15
2019 Science and technology 40 60 190
2019 Human resources 53 47 25
2019 Financial management 39 61 20
2019 Project management 48 52 10

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 20
2024 Information technology 0 100 15
2024 Project management 0 100 15
2024 None of the above 0 100 25
2022 Communications or public affairs 0 100 10
2022 Science and technology 3 97 115
2022 Administration and operations 3 97 35
2022 Human resources 4 96 20
2022 Financial management 0 100 20
2022 Information management 0 100 10
2022 Information technology 0 100 15
2022 Policy 3 97 25
2022 Project management 0 100 15
2022 None of the above 0 100 20
2020 Human resources 0 100 20
2020 Project management 0 100 15
2019 Communications or public affairs 0 100 10
2019 Human resources 0 100 25
2019 Financial management 0 100 20

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 60 40 140
2024 Administration and operations 64 36 45
2024 Human resources 57 43 20
2024 Financial management 80 20 15
2024 Information technology 73 27 15
2024 Policy 42 58 40
2024 Project management 84 16 15
2024 None of the above 49 51 25
2022 Communications or public affairs 27 73 10
2022 Science and technology 62 38 115
2022 Administration and operations 46 54 35
2022 Human resources 55 45 20
2022 Financial management 42 58 20
2022 Information management 38 62 10
2022 Information technology 67 33 15
2022 Policy 62 38 25
2022 Project management 37 63 15
2022 None of the above 58 42 20
2020 Science and technology 59 41 150
2020 Administration and operations 50 50 40
2020 Human resources 69 31 20
2020 Project management 58 42 15
2019 Science and technology 56 44 190
2019 Human resources 53 47 25
2019 Financial management 44 56 20
2019 Project management 67 33 10

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 20
2024 Information technology 0 100 15
2024 Project management 0 100 15

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 11 89 140
2024 Administration and operations 10 90 45
2022 Communications or public affairs 36 64 10
2022 Science and technology 10 90 115
2022 Administration and operations 15 85 35
2022 Human resources 9 91 20
2022 Financial management 23 77 20
2022 Information management 0 100 10
2022 Information technology 13 87 15
2022 Policy 10 90 25
2022 Project management 24 76 15
2022 None of the above 3 97 20
2020 Science and technology 16 84 150
2020 Administration and operations 16 84 40
2019 Science and technology 13 87 190
2019 Human resources 25 75 25
2019 Financial management 22 78 20
2019 Project management 0 100 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 10 14 8 5 31 11 54 21 35
2024 Compliance, inspection and enforcement 0 15 25 0 0 32 28 37 0 15
2024 Communications or public affairs 12 12 9 4 4 40 18 58 19 100
2024 Security 28 15 4 10 5 32 5 68 25 20
2024 Science and technology 12 17 16 10 12 26 6 43 33 985
2024 Administration and operations 15 14 10 8 9 35 10 52 30 360
2024 Human resources 14 16 12 7 8 29 13 52 27 185
2024 Financial management 18 10 17 3 7 34 11 51 19 170
2024 Procurement 15 9 13 3 16 34 11 42 34 45
2024 Information management 17 6 23 12 4 30 8 37 25 60
2024 Information technology 16 10 17 5 4 31 16 51 17 160
2024 Data sciences 22 15 10 2 7 36 8 66 16 50
2024 Policy 8 9 16 5 8 41 14 36 28 270
2024 Project management 8 9 13 9 11 30 20 34 40 105
2024 Other services to the public 15 10 15 4 5 44 7 51 19 75
2024 None of the above 18 10 16 7 12 31 6 44 30 150
2022 Client contact centre 16 18 11 8 0 41 6 65 15 45
2022 Communications or public affairs 12 10 8 3 4 54 9 58 20 100
2022 Security 25 3 9 11 0 42 9 59 22 30
2022 Science and technology 11 19 13 9 11 32 6 48 32 960
2022 Administration and operations 14 18 18 5 5 32 7 53 17 345
2022 Human resources 13 15 14 6 6 35 11 51 22 195
2022 Financial management 12 21 19 2 4 31 11 57 10 170
2022 Procurement 14 14 12 2 5 40 14 60 15 45
2022 Information management 21 13 7 4 3 44 8 71 15 55
2022 Information technology 21 13 15 1 3 37 10 64 7 180
2022 Policy 8 12 12 3 5 43 17 50 20 255
2022 Project management 12 9 17 8 7 37 10 41 28 125
2022 Other services to the public 17 15 9 7 7 29 17 59 24 60
2022 None of the above 7 16 22 4 7 31 13 41 20 150
2020 Client contact centre 28 17 22 0 0 20 13 67 0 25
2020 Federal regulators 42 7 23 0 0 22 7 68 0 15
2020 Compliance, inspection and enforcement 27 21 15 15 8 0 14 56 27 15
2020 Communications or public affairs 15 14 16 2 0 41 11 63 3 110
2020 Access to information and privacy 16 8 9 0 0 58 9 71 0 10
2020 Security 45 12 18 5 0 17 4 72 6 25
2020 Science and technology 14 21 18 11 9 22 5 48 27 1180
2020 Library services 28 20 11 0 8 21 13 72 12 25
2020 Administration and operations 21 18 19 10 4 23 5 55 19 390
2020 Human resources 20 20 15 6 5 28 4 60 18 180
2020 Financial management 23 16 18 6 3 27 7 59 14 200
2020 Procurement 17 21 23 10 5 17 8 50 20 30
2020 Real property 14 8 31 17 5 23 2 29 29 30
2020 Material management 27 22 7 19 14 7 3 55 37 15
2020 Information management 27 20 14 3 3 25 8 69 10 55
2020 Information technology 23 20 12 5 2 32 6 69 11 175
2020 Internal audit 8 35 27 0 8 14 8 55 10 15
2020 Evaluation 11 17 0 11 11 50 0 56 44 20
2020 Data sciences 12 24 12 5 2 41 5 66 12 50
2020 Policy 15 17 16 6 2 37 6 57 15 290
2020 Project management 9 15 25 8 3 33 7 39 19 115
2020 Other services to the public 15 19 20 10 5 26 6 50 21 60
2020 None of the above 17 20 17 6 8 27 4 54 21 195
2019 Client contact centre 22 21 20 5 2 17 13 61 11 35
2019 Federal regulators 23 20 6 5 25 0 20 54 38 15
2019 Compliance, inspection and enforcement 21 17 25 0 16 11 10 47 20 20
2019 Communications or public affairs 14 13 13 6 3 37 14 54 19 125
2019 Access to information and privacy 7 21 29 0 0 34 8 49 0 15
2019 Security 36 18 18 10 0 18 0 66 12 30
2019 Science and technology 15 17 18 10 8 24 9 47 27 1500
2019 Library services 10 13 28 6 3 25 15 38 16 25
2019 Administration and operations 22 19 18 10 7 19 5 54 23 405
2019 Human resources 16 23 19 7 5 22 8 56 18 180
2019 Financial management 16 23 17 7 4 26 8 58 17 210
2019 Procurement 16 17 24 7 5 29 2 49 17 45
2019 Real property 22 21 24 6 8 12 6 53 18 45
2019 Material management 13 25 7 21 13 12 11 48 43 25
2019 Information management 18 13 16 11 4 27 11 50 24 65
2019 Information technology 21 19 18 2 1 28 11 66 6 175
2019 Internal audit 10 10 29 0 20 30 0 29 29 10
2019 Evaluation 16 4 22 12 19 27 0 27 42 25
2019 Data sciences 22 23 16 7 4 20 9 63 15 70
2019 Policy 15 16 18 7 6 31 6 50 22 295
2019 Project management 18 19 20 8 8 24 3 50 22 115
2019 Other services to the public 24 23 14 7 6 23 4 63 17 80
2019 None of the above 20 17 20 9 7 21 7 51 22 245

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 46 2 7 11 6 0 79 19 35
2024 Federal regulators 34 30 23 13 0 0 0 64 13 15
2024 Compliance, inspection and enforcement 55 25 13 0 0 6 0 86 0 15
2024 Communications or public affairs 32 42 12 3 1 10 0 82 5 100
2024 Security 48 39 0 5 0 8 0 94 6 20
2024 Science and technology 25 33 16 10 8 7 1 63 20 985
2024 Administration and operations 28 31 12 7 6 13 2 70 16 365
2024 Human resources 29 26 12 11 5 13 4 66 19 185
2024 Financial management 34 32 14 6 6 8 0 72 13 170
2024 Procurement 28 25 19 3 7 12 5 64 12 45
2024 Real property 28 32 10 20 3 7 0 65 24 20
2024 Information management 28 29 20 4 2 17 0 69 7 60
2024 Information technology 38 34 13 3 2 5 4 80 7 160
2024 Data sciences 37 29 8 4 4 16 2 80 9 50
2024 Policy 21 26 15 10 6 21 1 60 20 270
2024 Project management 22 28 14 3 9 20 5 66 15 105
2024 Other services to the public 29 26 15 7 2 18 4 70 11 75
2024 None of the above 27 20 20 10 8 12 3 55 21 155
2022 Client contact centre 34 17 18 5 0 26 0 69 7 45
2022 Federal regulators 56 24 14 0 0 6 0 85 0 15
2022 Compliance, inspection and enforcement 31 44 0 18 0 7 0 81 19 15
2022 Communications or public affairs 33 32 11 0 3 19 2 82 4 100
2022 Access to information and privacy 28 25 0 0 0 7 40 100 0 10
2022 Security 38 15 12 4 4 24 3 72 11 30
2022 Science and technology 27 35 15 7 7 8 0 68 16 960
2022 Administration and operations 35 31 18 5 2 8 1 73 8 345
2022 Human resources 32 36 13 4 2 11 1 78 8 195
2022 Financial management 25 44 15 4 4 8 2 75 8 170
2022 Procurement 49 28 13 0 3 5 3 83 3 45
2022 Real property 20 45 21 5 5 5 0 68 10 35
2022 Information management 39 34 9 3 2 12 1 85 5 55
2022 Information technology 38 27 12 3 2 14 5 80 6 180
2022 Internal audit 0 73 20 0 7 0 0 73 7 15
2022 Data sciences 19 35 9 5 2 21 9 77 10 60
2022 Policy 28 33 14 6 2 16 1 74 9 255
2022 Project management 22 33 18 10 3 12 2 65 14 125
2022 Other services to the public 33 33 9 3 4 18 0 81 8 60
2022 None of the above 24 28 20 5 5 16 1 63 13 150
2020 Client contact centre 37 34 16 0 0 9 4 81 0 25
2020 Federal regulators 40 24 8 6 0 22 0 82 8 15
2020 Compliance, inspection and enforcement 35 35 13 8 8 0 0 71 16 15
2020 Communications or public affairs 40 27 16 4 0 10 4 77 5 110
2020 Access to information and privacy 31 26 0 0 0 43 0 100 0 10
2020 Security 54 28 13 5 0 0 0 82 5 25
2020 Science and technology 28 35 16 9 6 5 1 67 16 1175
2020 Library services 28 40 8 7 4 4 9 78 13 25
2020 Administration and operations 37 31 16 5 2 8 0 74 8 390
2020 Human resources 40 27 14 10 1 8 0 73 12 180
2020 Financial management 43 32 17 4 2 3 0 77 6 200
2020 Procurement 43 26 18 6 2 4 0 73 9 30
2020 Real property 23 34 22 12 10 0 0 57 21 30
2020 Material management 27 40 7 18 4 3 0 69 23 15
2020 Information management 44 26 12 2 2 15 0 82 4 55
2020 Information technology 43 33 12 3 3 6 1 80 6 175
2020 Internal audit 50 43 7 0 0 0 0 93 0 15
2020 Evaluation 38 28 16 0 7 11 0 75 7 20
2020 Data sciences 21 44 12 4 0 19 0 80 4 50
2020 Policy 31 32 18 6 1 11 1 71 8 290
2020 Project management 26 35 16 6 4 12 1 70 12 120
2020 Other services to the public 27 30 18 9 2 14 0 67 13 60
2020 None of the above 29 35 16 6 5 8 0 70 12 195
2019 Client contact centre 36 34 16 6 2 8 0 75 9 35
2019 Federal regulators 36 27 5 0 17 14 0 73 20 15
2019 Compliance, inspection and enforcement 31 33 10 0 16 10 0 71 18 20
2019 Communications or public affairs 46 29 9 5 2 9 1 83 7 125
2019 Access to information and privacy 63 37 0 0 0 0 0 100 0 15
2019 Security 50 26 8 10 0 6 0 81 10 30
2019 Science and technology 33 32 15 7 5 7 1 70 14 1500
2019 Library services 42 34 11 6 3 4 0 80 9 30
2019 Administration and operations 38 31 12 8 3 8 0 75 12 405
2019 Human resources 31 34 14 5 4 10 2 74 10 180
2019 Financial management 35 34 15 5 4 5 2 74 10 210
2019 Procurement 46 26 8 5 5 11 0 81 11 45
2019 Real property 36 39 7 13 5 0 0 75 18 45
2019 Material management 34 32 13 7 7 8 0 71 15 25
2019 Information management 36 31 13 5 6 8 1 74 12 65
2019 Information technology 43 33 13 1 1 8 1 84 2 175
2019 Internal audit 10 39 20 10 20 0 0 49 30 10
2019 Evaluation 21 23 16 12 20 8 0 48 35 25
2019 Data sciences 39 29 19 4 2 7 0 73 7 70
2019 Policy 30 40 12 7 4 7 0 76 12 295
2019 Project management 41 30 15 5 7 2 0 72 12 115
2019 Other services to the public 39 29 15 7 4 7 0 73 11 80
2019 None of the above 30 34 16 7 6 4 2 68 14 245

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 15
2024 Communications or public affairs 5 95 100
2024 Security 0 100 20
2024 Science and technology 9 91 980
2024 Administration and operations 10 90 365
2024 Human resources 8 92 180
2024 Financial management 6 94 170
2024 Procurement 16 84 45
2024 Information technology 9 91 160
2024 Data sciences 12 88 50
2024 Policy 14 86 270
2024 Project management 15 85 105
2024 Other services to the public 6 94 75
2024 None of the above 8 92 150
2022 Federal regulators 0 100 15
2022 Communications or public affairs 5 95 100
2022 Access to information and privacy 0 100 10
2022 Security 0 100 30
2022 Science and technology 6 94 955
2022 Library services 0 100 20
2022 Administration and operations 6 94 345
2022 Human resources 5 95 195
2022 Financial management 9 91 170
2022 Real property 0 100 35
2022 Information management 11 89 55
2022 Information technology 4 96 180
2022 Evaluation 0 100 15
2022 Data sciences 10 90 60
2022 Policy 6 94 255
2022 Project management 6 94 125
2022 None of the above 10 90 150
2020 Federal regulators 0 100 15
2020 Access to information and privacy 0 100 10
2020 Science and technology 7 93 1170
2020 Library services 0 100 25
2020 Administration and operations 6 94 390
2020 Human resources 7 93 175
2020 Financial management 4 96 200
2020 Information technology 5 95 175
2020 Internal audit 0 100 15
2020 Policy 7 93 290
2020 Project management 6 94 120
2020 None of the above 10 90 195
2019 Communications or public affairs 4 96 125
2019 Access to information and privacy 0 100 10
2019 Science and technology 7 93 1500
2019 Administration and operations 8 92 405
2019 Human resources 7 93 180
2019 Financial management 7 93 210
2019 Information management 6 94 65
2019 Evaluation 19 81 25
2019 Policy 8 92 295
2019 Project management 9 91 110
2019 Other services to the public 7 93 80
2019 None of the above 10 90 245

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 46 54 100
2024 Administration and operations 39 61 35
2024 Human resources 43 57 15
2024 Information technology 37 63 15
2024 Policy 18 82 30
2024 Project management 42 58 15
2022 Science and technology 47 53 60
2022 Administration and operations 48 52 25
2022 Human resources 36 64 10
2022 Financial management 43 57 15
2022 Information technology 21 79 10
2022 Policy 54 46 15
2022 None of the above 47 53 15
2020 Science and technology 52 48 80
2020 Administration and operations 41 59 25
2020 Human resources 54 46 15
2020 Policy 25 75 20
2020 None of the above 25 75 20
2019 Science and technology 40 60 105
2019 Administration and operations 39 61 35
2019 Human resources 37 63 15
2019 Financial management 34 66 15
2019 Policy 35 65 25
2019 None of the above 44 56 25

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 62 38 100
2024 Administration and operations 66 34 35
2024 Human resources 93 7 15
2024 Financial management 91 9 10
2024 Information technology 77 23 15
2024 Policy 72 28 30
2024 Project management 77 23 15
2024 None of the above 75 25 15
2022 Science and technology 76 24 60
2022 Administration and operations 68 32 25
2022 Human resources 63 37 10
2022 Financial management 86 14 15
2022 Information technology 88 12 10
2022 Policy 62 38 15
2022 None of the above 61 39 15
2020 Science and technology 61 39 80
2020 Administration and operations 64 36 25
2020 Policy 76 24 20
2019 Science and technology 71 29 105
2019 Administration and operations 66 34 35
2019 Policy 78 22 25
2019 None of the above 70 30 25

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 5 95 100
2024 Administration and operations 0 100 35
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Project management 0 100 15
2022 Science and technology 5 95 60
2022 Administration and operations 0 100 25
2022 Human resources 0 100 10
2022 Financial management 6 94 15
2022 Information technology 0 100 10
2022 Policy 0 100 15
2022 None of the above 0 100 15
2020 Science and technology 9 91 80
2020 Information technology 0 100 10
2019 Science and technology 4 96 105
2019 Administration and operations 0 100 35
2019 Human resources 0 100 15
2019 Financial management 0 100 15

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 35
2024 Human resources 0 100 15
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Policy 0 100 30
2024 Project management 0 100 15
2024 None of the above 0 100 15
2022 Science and technology 0 100 60
2022 Administration and operations 0 100 25
2022 Human resources 0 100 10
2022 Financial management 0 100 15
2022 Information technology 0 100 10
2022 Policy 0 100 15
2022 None of the above 0 100 15
2020 Science and technology 0 100 80
2020 Administration and operations 0 100 25
2020 Human resources 0 100 15
2020 Information technology 0 100 10
2020 Policy 0 100 20
2020 None of the above 0 100 20
2019 Science and technology 0 100 105
2019 Administration and operations 0 100 35
2019 Human resources 0 100 15
2019 Financial management 0 100 15
2019 Policy 0 100 25
2019 None of the above 0 100 25

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 16 84 35
2022 Science and technology 5 95 60
2022 Administration and operations 5 95 25
2022 Human resources 20 80 10
2022 Financial management 13 87 15
2022 Information technology 9 91 10
2022 Policy 8 92 15
2022 None of the above 0 100 15
2020 Human resources 0 100 15
2020 Information technology 0 100 10

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 8 92 100
2024 Human resources 0 100 15
2024 Financial management 0 100 10
2024 Policy 0 100 30
2024 None of the above 0 100 15
2022 Science and technology 9 91 60
2022 Administration and operations 12 88 25
2022 Human resources 0 100 10
2022 Financial management 0 100 15
2022 Information technology 0 100 10
2022 Policy 7 93 15
2022 None of the above 0 100 15
2020 Information technology 0 100 10
2020 Policy 0 100 20
2019 Administration and operations 0 100 35
2019 Human resources 0 100 15
2019 Financial management 0 100 15

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 8 92 100
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Policy 17 83 30
2022 Science and technology 14 86 60
2022 Administration and operations 12 88 25
2022 Human resources 17 83 10
2022 Financial management 12 88 15
2022 Information technology 21 79 10
2022 Policy 11 89 15
2022 None of the above 19 81 15
2020 Science and technology 10 90 80
2020 Human resources 0 100 15
2019 Science and technology 10 90 105
2019 Policy 0 100 25

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 30 70 100
2024 Administration and operations 29 71 35
2024 Human resources 29 71 15
2024 Policy 15 85 30
2022 Science and technology 20 80 60
2022 Administration and operations 22 78 25
2022 Human resources 55 45 10
2022 Financial management 37 63 15
2022 Information technology 21 79 10
2022 Policy 48 52 15
2022 None of the above 20 80 15
2020 Science and technology 22 78 80
2020 Administration and operations 34 66 25
2020 Policy 30 70 20
2019 Science and technology 21 79 105
2019 Administration and operations 28 72 30
2019 Financial management 56 44 15
2019 None of the above 34 66 25

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 27 73 100
2024 Administration and operations 27 73 35
2024 Policy 20 80 30
2022 Science and technology 33 67 60
2022 Administration and operations 18 82 25
2022 Human resources 8 92 10
2022 Financial management 18 82 15
2022 Information technology 20 80 10
2022 Policy 14 86 15
2022 None of the above 10 90 15
2020 Science and technology 21 79 80
2020 Administration and operations 30 70 25
2020 Information technology 52 48 10
2019 Science and technology 18 82 105
2019 Administration and operations 17 83 30
2019 Financial management 36 64 15
2019 Policy 22 78 25

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 16 84 100
2024 Project management 0 100 15
2022 Science and technology 18 82 60
2022 Administration and operations 13 87 25
2022 Human resources 25 75 10
2022 Financial management 24 76 15
2022 Information technology 9 91 10
2022 Policy 8 92 15
2022 None of the above 5 95 15
2020 Science and technology 14 86 80
2020 Administration and operations 25 75 25
2019 Science and technology 10 90 105
2019 Administration and operations 22 78 30

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 9 91 100
2024 Project management 0 100 15
2024 None of the above 0 100 10
2022 Science and technology 7 93 60
2022 Administration and operations 7 93 25
2022 Human resources 8 92 10
2022 Financial management 6 94 15
2022 Information technology 11 89 10
2022 Policy 10 90 15
2022 None of the above 9 91 15
2020 Science and technology 8 92 80
2020 Information technology 0 100 10
2020 Policy 0 100 20
2020 None of the above 0 100 20
2019 Human resources 0 100 15
2019 None of the above 0 100 25

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 27 73 100
2024 Administration and operations 23 77 35
2024 Human resources 32 68 15
2024 Policy 26 74 30
2024 Project management 32 68 15
2022 Science and technology 20 80 60
2022 Administration and operations 20 80 25
2022 Human resources 48 52 10
2022 Financial management 19 81 15
2022 Information technology 20 80 10
2022 Policy 46 54 15
2022 None of the above 7 93 15
2020 Science and technology 36 64 80
2020 Administration and operations 21 79 25
2020 Human resources 39 61 15
2020 Information technology 0 100 10
2020 Policy 41 59 20
2020 None of the above 29 71 20
2019 Science and technology 27 73 105
2019 Administration and operations 36 64 30
2019 Human resources 50 50 15
2019 Financial management 42 58 15
2019 Policy 39 61 25
2019 None of the above 29 71 25

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 39 61 100
2024 Administration and operations 29 71 35
2024 Information technology 45 55 15
2024 Policy 29 71 30
2022 Science and technology 29 71 60
2022 Administration and operations 28 72 25
2022 Human resources 31 69 10
2022 Financial management 12 88 15
2022 Information technology 27 73 10
2022 Policy 30 70 15
2022 None of the above 26 74 15
2020 Science and technology 40 60 80
2020 Administration and operations 37 63 25
2020 Policy 40 60 20
2020 None of the above 50 50 20
2019 Science and technology 47 53 105
2019 Administration and operations 25 75 30
2019 Policy 26 74 25
2019 None of the above 24 76 25

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 15
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Project management 0 100 15
2024 None of the above 0 100 10
2022 Science and technology 2 98 60
2022 Administration and operations 4 96 25
2022 Human resources 0 100 10
2022 Financial management 0 100 15
2022 Information technology 0 100 10
2022 Policy 16 84 15
2022 None of the above 21 79 15
2020 Administration and operations 0 100 25
2020 Information technology 0 100 10
2019 Financial management 0 100 15
2019 None of the above 0 100 25

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 15
2024 Financial management 0 100 10
2024 Project management 0 100 15
2024 None of the above 0 100 10
2022 Science and technology 2 98 60
2022 Administration and operations 7 93 25
2022 Human resources 0 100 10
2022 Financial management 0 100 15
2022 Information technology 0 100 10
2022 Policy 0 100 15
2022 None of the above 16 84 15
2020 Administration and operations 0 100 25
2020 Information technology 0 100 10
2020 None of the above 0 100 20
2019 Administration and operations 0 100 30
2019 Human resources 0 100 15
2019 Financial management 0 100 15
2019 None of the above 0 100 25

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Project management 0 100 15
2022 Science and technology 4 96 60
2022 Administration and operations 4 96 25
2022 Human resources 0 100 10
2022 Financial management 11 89 15
2022 Information technology 9 91 10
2022 Policy 0 100 15
2022 None of the above 0 100 15
2020 Science and technology 6 94 80
2020 Information technology 0 100 10
2020 Policy 0 100 20
2019 Science and technology 8 92 105
2019 Administration and operations 15 85 30
2019 Human resources 0 100 15

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 8 92 100
2024 Administration and operations 17 83 35
2022 Science and technology 9 91 60
2022 Administration and operations 5 95 25
2022 Human resources 8 92 10
2022 Financial management 18 82 15
2022 Information technology 9 91 10
2022 Policy 19 81 15
2022 None of the above 0 100 15
2020 Science and technology 12 88 80
2020 Human resources 46 54 15
2019 Science and technology 13 87 105

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 0 100 100
2024 Human resources 0 100 15
2024 Financial management 0 100 10
2024 Policy 0 100 30
2024 Project management 0 100 15
2024 None of the above 0 100 10
2022 Science and technology 3 97 60
2022 Administration and operations 4 96 25
2022 Human resources 10 90 10
2022 Financial management 0 100 15
2022 Information technology 0 100 10
2022 Policy 0 100 15
2022 None of the above 0 100 15
2020 Human resources 0 100 15
2020 Information technology 0 100 10
2020 Policy 0 100 20
2020 None of the above 0 100 20
2019 Science and technology 0 100 105
2019 Administration and operations 0 100 30
2019 Human resources 0 100 15
2019 Financial management 0 100 15
2019 Policy 0 100 25

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 15 85 100
2024 Administration and operations 38 62 35
2024 Human resources 45 55 15
2024 Information technology 43 57 15
2024 Policy 34 66 30
2024 Project management 39 61 15
2024 None of the above 39 61 10
2022 Science and technology 13 87 60
2022 Administration and operations 31 69 25
2022 Human resources 8 92 10
2022 Financial management 20 80 15
2022 Information technology 17 83 10
2022 Policy 26 74 15
2022 None of the above 18 82 15
2020 Science and technology 8 92 80
2020 Administration and operations 34 66 25
2019 Science and technology 7 93 105
2019 Administration and operations 20 80 30

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 0 100 100
2024 Administration and operations 0 100 35
2024 Human resources 0 100 15
2024 Financial management 0 100 10
2024 Information technology 0 100 15
2024 Policy 0 100 30
2024 Project management 0 100 15
2024 None of the above 0 100 10
2022 Science and technology 0 100 60
2022 Administration and operations 0 100 25
2022 Human resources 0 100 10
2022 Financial management 8 92 15
2022 Information technology 0 100 10
2022 Policy 0 100 15
2022 None of the above 0 100 15
2020 Science and technology 0 100 80
2020 Administration and operations 0 100 25
2020 Human resources 0 100 15
2020 Information technology 0 100 10
2020 Policy 0 100 20
2020 None of the above 0 100 20
2019 Administration and operations 0 100 30
2019 Human resources 0 100 15
2019 Financial management 0 100 15
2019 Policy 0 100 25

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 30 70 100
2024 Administration and operations 29 71 35
2024 Human resources 58 42 15
2024 Financial management 44 56 10
2024 Information technology 32 68 15
2024 Policy 21 79 30
2022 Science and technology 33 67 60
2022 Administration and operations 49 51 25
2022 Human resources 26 74 10
2022 Financial management 38 62 15
2022 Information technology 26 74 10
2022 Policy 25 75 15
2022 None of the above 22 78 15
2020 Science and technology 19 81 80
2020 Administration and operations 28 72 25
2020 Human resources 54 46 15
2019 Science and technology 35 65 105
2019 Administration and operations 20 80 30
2019 None of the above 31 69 25

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 11 89 100
2024 Administration and operations 13 87 35
2024 None of the above 0 100 15
2022 Science and technology 11 89 60
2022 Administration and operations 7 93 25
2022 Human resources 16 84 10
2022 Financial management 13 87 15
2022 Information technology 9 91 10
2022 Policy 9 91 15
2022 None of the above 5 95 15
2020 Science and technology 10 90 80
2019 Science and technology 14 86 105

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 7 93 100
2024 Information technology 0 100 15
2024 None of the above 0 100 15
2022 Science and technology 8 92 60
2022 Administration and operations 7 93 25
2022 Human resources 0 100 10
2022 Financial management 13 87 15
2022 Information technology 0 100 10
2022 Policy 21 79 15
2022 None of the above 9 91 15
2019 Science and technology 7 93 105
2019 Human resources 0 100 15
2019 Financial management 0 100 15

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 20 80 100
2024 Administration and operations 21 79 35
2024 None of the above 0 100 15
2022 Science and technology 14 86 60
2022 Administration and operations 13 87 25
2022 Human resources 7 93 10
2022 Financial management 19 81 15
2022 Information technology 0 100 10
2022 Policy 14 86 15
2022 None of the above 14 86 15
2020 Science and technology 8 92 80
2020 Administration and operations 25 75 25
2020 Human resources 0 100 15
2019 Science and technology 19 81 105

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 9 91 100
2024 Human resources 0 100 15
2022 Science and technology 3 97 60
2022 Administration and operations 4 96 25
2022 Human resources 8 92 10
2022 Financial management 6 94 15
2022 Information technology 9 91 10
2022 Policy 8 92 15
2022 None of the above 0 100 15
2020 Policy 0 100 20
2019 Science and technology 5 95 105
2019 Human resources 0 100 15
2019 Financial management 0 100 15

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 7 93 100
2024 Administration and operations 15 85 35
2024 Project management 0 100 15
2024 None of the above 0 100 15
2022 Science and technology 5 95 60
2022 Administration and operations 4 96 25
2022 Human resources 8 92 10
2022 Financial management 14 86 15
2022 Information technology 0 100 10
2022 Policy 0 100 15
2022 None of the above 5 95 15
2020 Human resources 0 100 15
2019 Science and technology 6 94 105
2019 Human resources 0 100 15
2019 Financial management 0 100 15

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 9 91 100
2024 Financial management 0 100 10
2024 Policy 17 83 30
2022 Science and technology 3 97 60
2022 Administration and operations 3 97 25
2022 Human resources 0 100 10
2022 Financial management 0 100 15
2022 Information technology 0 100 10
2022 Policy 8 92 15
2022 None of the above 0 100 15
2020 Science and technology 7 93 80
2020 Information technology 0 100 10
2019 Science and technology 6 94 105
2019 Human resources 0 100 15
2019 Policy 23 77 20

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 16 84 100
2024 Financial management 0 100 10
2024 None of the above 0 100 15
2022 Science and technology 11 89 60
2022 Administration and operations 18 82 25
2022 Human resources 16 84 10
2022 Financial management 6 94 15
2022 Information technology 8 92 10
2022 Policy 8 92 15
2022 None of the above 14 86 15
2020 Science and technology 7 93 80
2019 Science and technology 10 90 105
2019 Administration and operations 0 100 30
2019 Human resources 0 100 15

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 49 51 100
2024 Administration and operations 40 60 35
2024 Human resources 36 64 15
2024 Information technology 45 55 15
2024 Policy 57 43 30
2024 Project management 60 40 15
2024 None of the above 70 30 15
2022 Science and technology 56 44 60
2022 Administration and operations 46 54 25
2022 Human resources 51 49 10
2022 Financial management 54 46 15
2022 Information technology 74 26 10
2022 Policy 58 42 15
2022 None of the above 78 22 15
2020 Science and technology 67 33 80
2020 Administration and operations 38 62 25
2020 Policy 65 35 20
2020 None of the above 53 47 20
2019 Science and technology 45 55 105
2019 Administration and operations 52 48 30
2019 Human resources 62 38 15
2019 Financial management 51 49 15
2019 Policy 54 46 20
2019 None of the above 49 51 25

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 30
2024 Human resources 0 100 15
2022 Science and technology 5 95 60
2022 Administration and operations 0 100 25
2022 Human resources 0 100 10
2022 Financial management 8 92 15
2022 Information technology 9 91 10
2022 Policy 0 100 15
2022 None of the above 0 100 15
2020 Human resources 0 100 15

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 24 76 90
2024 Policy 39 61 30
2022 Science and technology 12 88 60
2022 Administration and operations 15 85 25
2022 Human resources 25 75 10
2022 Financial management 21 79 15
2022 Information technology 9 91 10
2022 Policy 17 83 15
2022 None of the above 0 100 15
2019 Science and technology 21 79 90

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 30
2024 Human resources 0 100 15
2024 Project management 0 100 15
2022 Science and technology 2 98 60
2022 Administration and operations 0 100 25
2022 Human resources 0 100 10
2022 Financial management 0 100 15
2022 Information technology 0 100 10
2022 Policy 7 93 15
2022 None of the above 16 84 15
2020 Human resources 0 100 15
2019 Science and technology 0 100 90
2019 Human resources 0 100 15

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 15
2024 Policy 0 100 30
2024 Project management 0 100 15
2022 Science and technology 2 98 60
2022 Administration and operations 0 100 25
2022 Human resources 0 100 10
2022 Financial management 0 100 15
2022 Information technology 0 100 10
2022 Policy 0 100 15
2022 None of the above 0 100 15
2020 Human resources 0 100 15
2019 Human resources 0 100 15
2019 Financial management 0 100 15

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 7 93 90
2024 Administration and operations 0 100 30
2024 Policy 0 100 30
2024 None of the above 0 100 15
2022 Science and technology 2 98 60
2022 Administration and operations 4 96 25
2022 Human resources 8 92 10
2022 Financial management 0 100 15
2022 Information technology 0 100 10
2022 Policy 0 100 15
2022 None of the above 0 100 15
2019 Science and technology 7 93 90
2019 Human resources 0 100 15
2019 Financial management 0 100 15

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 6 94 90
2024 Administration and operations 0 100 30
2024 Policy 0 100 30
2024 Project management 0 100 15
2024 None of the above 0 100 15
2022 Science and technology 3 97 60
2022 Administration and operations 6 94 25
2022 Human resources 8 92 10
2022 Financial management 0 100 15
2022 Information technology 11 89 10
2022 Policy 6 94 15
2022 None of the above 0 100 15
2019 Financial management 0 100 15

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 5 95 90
2024 Information technology 0 100 15
2024 Project management 0 100 15
2022 Science and technology 3 97 60
2022 Administration and operations 13 87 25
2022 Human resources 0 100 10
2022 Financial management 7 93 15
2022 Information technology 8 92 10
2022 Policy 12 88 15
2022 None of the above 0 100 15

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 10 90 90
2022 Science and technology 17 83 60
2022 Administration and operations 13 87 25
2022 Human resources 11 89 10
2022 Financial management 8 92 15
2022 Information technology 0 100 10
2022 Policy 20 80 15
2022 None of the above 13 87 15
2019 Science and technology 9 91 90

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 11 89 90
2024 Human resources 0 100 15
2022 Science and technology 9 91 60
2022 Administration and operations 18 82 25
2022 Human resources 31 69 10
2022 Financial management 14 86 15
2022 Information technology 20 80 10
2022 Policy 8 92 15
2022 None of the above 13 87 15
2019 Science and technology 8 92 90

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 36 64 90
2024 Administration and operations 22 78 30
2024 Human resources 42 58 15
2024 Information technology 41 59 15
2024 Policy 44 56 30
2022 Science and technology 24 76 60
2022 Administration and operations 36 64 25
2022 Human resources 65 35 10
2022 Financial management 7 93 15
2022 Information technology 47 53 10
2022 Policy 14 86 15
2022 None of the above 22 78 15
2020 Human resources 54 46 15
2019 Science and technology 28 72 90
2019 Financial management 47 53 15

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 5 95 90
2024 Human resources 0 100 15
2022 Science and technology 8 92 60
2022 Administration and operations 8 92 25
2022 Human resources 8 92 10
2022 Financial management 0 100 15
2022 Information technology 0 100 10
2022 Policy 0 100 15
2022 None of the above 9 91 15
2020 Human resources 0 100 15
2019 Science and technology 5 95 90
2019 Human resources 0 100 15

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 38 62 90
2024 Administration and operations 56 44 30
2024 Human resources 54 46 15
2024 Policy 38 62 30
2024 Project management 41 59 15
2024 None of the above 34 66 15
2022 Science and technology 58 42 60
2022 Administration and operations 51 49 25
2022 Human resources 63 37 10
2022 Financial management 35 65 15
2022 Information technology 50 50 10
2022 Policy 22 78 15
2022 None of the above 41 59 15
2020 Human resources 61 39 15
2019 Science and technology 40 60 90
2019 Human resources 35 65 15
2019 Financial management 62 38 15

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 30
2024 Human resources 0 100 15
2024 Information technology 0 100 15
2024 Project management 0 100 15
2024 None of the above 0 100 15
2022 Science and technology 1 99 60
2022 Administration and operations 6 94 25
2022 Human resources 8 92 10
2022 Financial management 0 100 15
2022 Information technology 12 88 10
2022 Policy 8 92 15
2022 None of the above 0 100 15
2020 Human resources 0 100 15
2019 Science and technology 0 100 90
2019 Human resources 0 100 15

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 66 34 90
2024 Administration and operations 63 37 30
2024 Human resources 75 25 15
2024 Information technology 51 49 15
2024 Policy 66 34 30
2024 Project management 68 32 15
2024 None of the above 49 51 15
2022 Science and technology 66 34 60
2022 Administration and operations 59 41 25
2022 Human resources 63 37 10
2022 Financial management 69 31 15
2022 Information technology 73 27 10
2022 Policy 78 22 15
2022 None of the above 58 42 15
2019 Science and technology 63 37 90
2019 Human resources 56 44 15
2019 Financial management 62 38 15

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 30
2024 Human resources 0 100 15
2024 None of the above 0 100 15

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 15 85 90
2024 Policy 18 82 30
2022 Science and technology 21 79 60
2022 Administration and operations 21 79 25
2022 Human resources 19 81 10
2022 Financial management 21 79 15
2022 Information technology 16 84 10
2022 Policy 14 86 15
2022 None of the above 9 91 15
2019 Science and technology 9 91 90

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 18 10 11 5 31 5 59 25 35
2024 Communications or public affairs 12 15 8 1 2 48 14 72 8 100
2024 Science and technology 14 19 19 6 6 30 6 52 19 985
2024 Administration and operations 16 15 14 5 8 34 9 54 22 360
2024 Human resources 20 16 14 5 7 28 11 59 19 185
2024 Financial management 18 16 17 1 6 31 10 59 12 170
2024 Information management 17 14 23 8 3 31 4 49 16 60
2024 Information technology 16 16 18 4 2 32 13 57 10 160
2024 Data sciences 22 24 12 7 4 30 2 68 15 50
2024 Policy 8 11 12 6 8 46 8 42 31 270
2024 Project management 7 9 14 3 10 43 14 36 32 105
2024 Other services to the public 16 10 15 8 2 44 5 50 20 75
2024 None of the above 19 8 21 7 3 36 7 46 18 155
2022 Client contact centre 27 17 23 4 3 25 0 60 9 45
2022 Federal regulators 36 18 6 0 0 34 6 90 0 15
2022 Communications or public affairs 12 9 9 2 3 62 4 62 13 95
2022 Security 26 7 12 3 4 42 6 62 14 30
2022 Science and technology 14 20 16 5 4 36 5 58 15 960
2022 Library services 0 23 10 0 4 56 8 64 10 20
2022 Administration and operations 17 17 18 3 2 38 5 59 10 345
2022 Human resources 18 17 14 3 1 38 8 66 9 195
2022 Financial management 15 23 23 4 3 25 6 55 10 170
2022 Procurement 17 11 11 0 5 49 7 63 12 45
2022 Real property 13 19 13 0 0 55 0 72 0 35
2022 Information management 22 15 8 7 0 41 7 71 13 55
2022 Information technology 19 17 12 1 2 40 9 70 6 180
2022 Data sciences 7 18 7 1 1 52 13 72 7 60
2022 Policy 11 13 14 2 3 48 10 57 11 255
2022 Project management 17 16 16 2 1 42 5 63 7 125
2022 Other services to the public 21 19 10 3 6 29 13 69 14 60
2022 None of the above 9 14 16 4 5 41 11 49 18 150
2020 Client contact centre 21 13 27 0 0 25 14 56 0 20
2020 Federal regulators 29 15 28 0 0 22 7 61 0 15
2020 Compliance, inspection and enforcement 27 28 15 8 8 0 14 64 19 15
2020 Communications or public affairs 15 16 14 1 2 42 11 65 5 110
2020 Access to information and privacy 16 8 18 0 0 49 9 56 0 10
2020 Security 41 12 22 0 0 18 8 71 0 25
2020 Science and technology 16 23 21 5 4 27 4 56 14 1175
2020 Library services 21 21 20 0 0 35 4 68 0 25
2020 Administration and operations 24 19 20 3 2 27 5 63 8 390
2020 Human resources 22 19 16 4 1 36 2 67 8 180
2020 Financial management 25 17 20 3 2 28 5 63 7 200
2020 Procurement 17 18 31 6 0 20 8 49 8 35
2020 Real property 14 31 26 0 5 22 2 59 6 30
2020 Material management 27 6 38 6 9 11 3 38 17 15
2020 Information management 30 13 13 0 0 29 14 76 0 55
2020 Information technology 25 20 12 2 2 34 6 74 5 175
2020 Internal audit 15 35 14 0 0 21 14 79 0 15
2020 Evaluation 16 22 0 6 11 44 0 70 30 20
2020 Data sciences 18 26 14 4 0 34 3 71 6 50
2020 Policy 14 18 17 3 3 40 4 58 11 290
2020 Project management 12 15 24 4 2 33 10 48 10 120
2020 Other services to the public 15 23 18 11 1 26 4 56 18 60
2020 None of the above 15 22 18 3 5 32 5 59 13 195
2019 Client contact centre 26 12 25 3 0 24 10 58 4 35
2019 Federal regulators 30 20 5 5 12 14 13 69 24 15
2019 Compliance, inspection and enforcement 15 11 25 0 16 27 5 39 24 20
2019 Communications or public affairs 13 12 15 4 1 44 12 55 10 125
2019 Access to information and privacy 21 15 29 0 0 34 0 55 0 15
2019 Security 33 17 24 3 0 23 0 65 5 30
2019 Science and technology 20 17 19 5 4 28 8 57 14 1500
2019 Library services 0 17 29 0 3 34 17 34 6 30
2019 Administration and operations 25 17 21 3 4 25 5 60 10 405
2019 Human resources 17 24 19 4 4 26 7 61 11 180
2019 Financial management 18 21 16 5 3 31 7 62 12 210
2019 Procurement 25 18 23 0 2 27 4 63 3 45
2019 Real property 26 25 18 6 0 19 5 68 7 45
2019 Material management 13 27 20 0 10 19 11 56 15 25
2019 Information management 22 17 27 4 0 23 8 56 5 65
2019 Information technology 23 15 22 1 2 28 9 60 5 175
2019 Internal audit 0 10 20 0 20 39 10 20 40 10
2019 Evaluation 19 8 27 7 15 23 0 36 30 25
2019 Data sciences 23 25 14 1 3 25 9 72 7 70
2019 Policy 16 15 23 2 3 35 5 52 8 295
2019 Project management 20 16 24 1 6 28 5 54 10 115
2019 Other services to the public 23 27 16 2 6 23 4 68 11 80
2019 None of the above 20 14 22 4 4 27 10 54 12 245

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 46 4 14 5 7 0 75 21 35
2024 Intelligence analysts 33 20 33 6 4 4 0 55 10 25
2024 Federal regulators 49 31 0 0 0 20 0 100 0 15
2024 Compliance, inspection and enforcement 55 31 14 0 0 0 0 86 0 15
2024 Communications or public affairs 34 46 10 4 0 6 0 85 4 100
2024 Security 36 41 10 0 0 13 0 89 0 20
2024 Science and technology 28 33 17 6 5 10 1 69 12 985
2024 Library services 40 20 18 4 4 14 0 69 10 20
2024 Administration and operations 32 30 14 5 6 11 2 71 12 360
2024 Human resources 28 28 16 5 5 11 6 67 13 185
2024 Financial management 35 34 16 4 3 7 1 75 8 170
2024 Procurement 30 21 16 8 0 21 3 67 11 45
2024 Real property 33 35 25 0 0 7 0 73 0 20
2024 Information management 31 33 15 5 1 14 1 75 7 60
2024 Information technology 39 31 13 2 3 8 5 81 5 160
2024 Data sciences 36 26 16 5 7 10 0 69 13 50
2024 Policy 21 28 16 8 8 17 1 61 20 270
2024 Project management 23 34 12 5 8 15 2 69 17 105
2024 Other services to the public 29 26 15 7 2 19 1 70 11 75
2024 None of the above 27 24 19 9 5 14 2 60 18 155
2022 Client contact centre 34 19 27 2 3 15 0 62 6 45
2022 Federal regulators 32 36 19 5 0 7 0 74 6 15
2022 Communications or public affairs 37 34 8 2 2 15 2 87 4 100
2022 Security 41 29 13 3 4 10 0 78 8 30
2022 Science and technology 29 37 15 5 3 10 1 74 9 960
2022 Library services 37 32 10 0 4 17 0 84 4 20
2022 Administration and operations 37 32 15 3 2 10 0 77 6 345
2022 Human resources 31 37 16 4 2 9 1 76 7 195
2022 Financial management 25 42 19 5 2 5 2 72 7 170
2022 Procurement 39 27 10 0 5 15 3 81 6 45
2022 Real property 29 47 14 0 0 11 0 84 0 35
2022 Information management 39 37 7 7 0 8 3 85 8 55
2022 Information technology 40 32 10 1 2 13 2 85 4 180
2022 Data sciences 15 38 12 1 7 16 11 73 11 60
2022 Policy 28 33 15 3 2 19 0 75 6 255
2022 Project management 27 32 16 4 1 19 1 74 6 125
2022 Other services to the public 32 34 13 1 4 14 2 78 7 60
2022 None of the above 31 28 14 4 7 16 0 70 13 150
2020 Client contact centre 30 29 16 5 0 16 4 74 6 25
2020 Federal regulators 46 26 8 6 0 14 0 84 7 15
2020 Compliance, inspection and enforcement 35 42 6 8 8 0 0 77 16 15
2020 Communications or public affairs 37 33 13 2 2 9 4 81 4 110
2020 Access to information and privacy 31 26 9 0 0 34 0 87 0 10
2020 Security 54 32 14 0 0 0 0 86 0 25
2020 Science and technology 30 35 18 6 3 8 1 71 9 1175
2020 Library services 32 36 28 0 0 4 0 71 0 25
2020 Administration and operations 38 30 17 4 1 9 0 75 6 390
2020 Human resources 43 29 15 4 1 9 0 79 5 180
2020 Financial management 45 26 17 2 1 7 0 77 4 200
2020 Procurement 39 28 23 6 0 4 0 70 6 35
2020 Real property 26 52 18 0 5 0 0 77 5 30
2020 Material management 27 21 31 10 9 3 0 49 19 15
2020 Information management 46 31 12 0 0 10 2 87 0 55
2020 Information technology 43 35 11 2 2 7 1 85 4 175
2020 Internal audit 51 35 14 0 0 0 0 86 0 15
2020 Evaluation 38 33 16 0 7 6 0 76 7 20
2020 Data sciences 25 42 10 5 0 18 0 82 6 50
2020 Policy 32 31 18 6 3 10 1 70 9 290
2020 Project management 27 36 15 6 2 12 2 74 9 120
2020 Other services to the public 29 37 18 4 3 8 0 72 8 60
2020 None of the above 32 35 16 4 6 6 1 72 10 195
2019 Client contact centre 38 24 26 3 0 10 0 68 3 35
2019 Federal regulators 43 33 0 11 7 7 0 81 19 15
2019 Compliance, inspection and enforcement 27 35 5 5 17 11 0 69 25 15
2019 Communications or public affairs 45 32 8 2 2 9 3 87 3 125
2019 Access to information and privacy 70 30 0 0 0 0 0 100 0 15
2019 Security 51 22 14 13 0 0 0 73 13 30
2019 Science and technology 37 31 15 5 3 9 1 75 8 1500
2019 Library services 37 36 14 3 3 7 0 79 6 30
2019 Administration and operations 40 30 13 4 2 10 0 79 6 405
2019 Human resources 33 30 15 5 3 12 2 73 9 180
2019 Financial management 36 33 15 4 2 8 2 76 7 210
2019 Procurement 49 21 17 0 2 11 0 78 3 45
2019 Real property 39 31 17 6 0 7 0 75 6 45
2019 Material management 38 32 13 4 6 8 0 75 11 25
2019 Information management 38 30 15 4 2 11 1 77 6 65
2019 Information technology 45 29 11 2 2 10 1 83 5 175
2019 Internal audit 29 20 20 10 20 0 0 49 30 10
2019 Evaluation 25 29 21 4 12 8 0 59 18 25
2019 Data sciences 36 34 13 1 2 11 2 81 3 70
2019 Policy 33 38 16 4 1 8 0 78 5 290
2019 Project management 41 29 17 1 7 5 1 74 8 115
2019 Other services to the public 40 30 13 6 3 7 0 76 10 80
2019 None of the above 31 32 17 6 5 7 2 70 11 245

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 20 80 35
2024 Intelligence analysts 17 83 25
2024 Federal regulators 12 88 15
2024 Compliance, inspection and enforcement 11 89 15
2024 Communications or public affairs 23 77 100
2024 Security 12 88 20
2024 Science and technology 8 92 985
2024 Library services 21 79 20
2024 Administration and operations 21 79 365
2024 Human resources 32 68 185
2024 Financial management 18 82 170
2024 Procurement 12 88 45
2024 Real property 4 96 20
2024 Material management 27 73 10
2024 Information management 31 69 60
2024 Information technology 15 85 160
2024 Internal audit 16 84 15
2024 Evaluation 29 71 15
2024 Data sciences 12 88 50
2024 Policy 18 82 270
2024 Project management 24 76 105
2024 Other services to the public 17 83 75
2024 None of the above 14 86 150
2022 Client contact centre 14 86 45
2022 Federal regulators 11 89 15
2022 Compliance, inspection and enforcement 12 88 15
2022 Communications or public affairs 10 90 100
2022 Access to information and privacy 5 95 10
2022 Security 7 93 30
2022 Science and technology 6 94 960
2022 Library services 9 91 20
2022 Administration and operations 13 87 345
2022 Human resources 15 85 195
2022 Financial management 11 89 170
2022 Procurement 8 92 45
2022 Real property 5 95 35
2022 Information management 15 85 55
2022 Information technology 13 87 180
2022 Internal audit 7 93 15
2022 Evaluation 0 100 15
2022 Data sciences 7 93 60
2022 Policy 9 91 255
2022 Project management 9 91 125
2022 Other services to the public 14 86 60
2022 None of the above 6 94 150
2020 Client contact centre 25 75 25
2020 Federal regulators 6 94 15
2020 Compliance, inspection and enforcement 8 92 15
2020 Communications or public affairs 11 89 110
2020 Security 12 88 25
2020 Science and technology 9 91 1175
2020 Library services 7 93 25
2020 Administration and operations 11 89 390
2020 Human resources 18 82 180
2020 Financial management 15 85 200
2020 Procurement 13 87 30
2020 Real property 7 93 30
2020 Material management 24 76 15
2020 Information management 11 89 55
2020 Information technology 13 87 175
2020 Internal audit 0 100 15
2020 Evaluation 6 94 20
2020 Data sciences 17 83 50
2020 Policy 15 85 290
2020 Project management 16 84 120
2020 Other services to the public 11 89 60
2020 None of the above 7 93 195
2019 Client contact centre 25 75 35
2019 Federal regulators 5 95 15
2019 Compliance, inspection and enforcement 42 58 20
2019 Communications or public affairs 20 80 125
2019 Access to information and privacy 28 72 15
2019 Security 21 79 30
2019 Science and technology 10 90 1505
2019 Library services 18 82 30
2019 Administration and operations 16 84 405
2019 Human resources 23 77 180
2019 Financial management 20 80 210
2019 Procurement 19 81 45
2019 Real property 7 93 45
2019 Material management 33 67 25
2019 Information management 14 86 65
2019 Information technology 10 90 175
2019 Internal audit 30 70 10
2019 Evaluation 32 68 25
2019 Data sciences 8 92 70
2019 Policy 16 84 295
2019 Project management 11 89 115
2019 Other services to the public 16 84 80
2019 None of the above 8 92 240

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 84 16 25
2024 Science and technology 70 30 90
2024 Administration and operations 67 33 75
2024 Human resources 74 26 60
2024 Financial management 68 32 35
2024 Information management 75 25 25
2024 Information technology 70 30 30
2024 Policy 77 23 50
2024 Project management 75 25 30
2024 Other services to the public 58 42 15
2024 None of the above 59 41 25
2022 Science and technology 57 43 70
2022 Administration and operations 66 34 45
2022 Human resources 80 20 30
2022 Financial management 53 47 20
2022 Information technology 50 50 30
2022 Policy 68 32 25
2022 Project management 84 16 15
2022 None of the above 61 39 15
2020 Communications or public affairs 54 46 15
2020 Science and technology 46 54 110
2020 Administration and operations 47 53 45
2020 Human resources 47 53 35
2020 Financial management 38 62 30
2020 Information technology 52 48 25
2020 Policy 42 58 45
2020 Project management 45 55 20
2020 None of the above 36 64 20

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 87 13 25
2024 Science and technology 72 28 90
2024 Administration and operations 77 23 75
2024 Human resources 82 18 60
2024 Financial management 69 31 35
2024 Information management 84 16 25
2024 Information technology 87 13 30
2024 Policy 83 17 50
2024 Project management 82 18 30
2024 Other services to the public 58 42 15
2024 None of the above 82 18 25
2022 Science and technology 78 22 70
2022 Administration and operations 76 24 45
2022 Human resources 65 35 30
2022 Financial management 70 30 20
2022 Information technology 80 20 30
2022 Policy 81 19 25
2022 Project management 83 17 10
2022 None of the above 75 25 15
2020 Communications or public affairs 83 17 15
2020 Science and technology 75 25 110
2020 Administration and operations 90 10 45
2020 Human resources 82 18 35
2020 Financial management 80 20 30
2020 Information technology 70 30 25
2020 Policy 91 9 45
2020 Project management 95 5 20
2020 None of the above 85 15 20
2019 Communications or public affairs 85 15 25
2019 Science and technology 74 26 150
2019 Administration and operations 87 13 65
2019 Human resources 89 11 40
2019 Financial management 79 21 40
2019 Information management 70 30 10
2019 Information technology 62 38 20
2019 Policy 87 13 45
2019 Project management 93 7 15
2019 Other services to the public 77 23 10
2019 None of the above 64 36 20

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 52 21 0 17 0 9 0 81 19 25
2024 Science and technology 38 36 12 9 5 0 0 73 15 65
2024 Administration and operations 43 39 14 3 2 0 0 82 4 55
2024 Human resources 47 29 10 10 5 0 0 75 15 50
2024 Financial management 53 29 10 0 4 4 0 86 4 25
2024 Information management 43 25 4 24 5 0 0 68 28 20
2024 Information technology 62 22 4 7 0 6 0 89 7 25
2024 Policy 35 35 12 12 4 2 0 72 16 40
2024 Project management 51 24 0 9 12 3 0 78 22 25
2024 None of the above 42 30 10 7 7 0 5 75 15 25
2022 Science and technology 50 30 12 7 2 0 0 80 9 55
2022 Administration and operations 52 24 8 13 3 0 0 76 16 35
2022 Human resources 53 38 0 9 0 0 0 91 9 20
2022 Financial management 42 39 13 0 6 0 0 80 6 15
2022 Information technology 71 21 0 7 0 0 0 93 7 20
2022 Policy 39 44 4 5 8 0 0 83 13 20
2022 Project management 58 32 9 0 0 0 0 91 0 10
2022 None of the above 49 10 12 19 9 0 0 60 29 10
2020 Communications or public affairs 45 38 9 0 9 0 0 83 9 10
2020 Science and technology 51 26 9 6 6 0 1 78 13 80
2020 Administration and operations 45 43 5 2 0 0 5 93 2 40
2020 Human resources 58 35 3 0 3 0 0 93 3 30
2020 Financial management 52 39 4 0 0 4 0 96 0 25
2020 Information technology 38 38 19 5 0 0 0 76 5 15
2020 Policy 49 34 5 7 5 0 0 83 12 40
2020 Project management 60 34 5 0 0 0 0 95 0 20
2020 None of the above 48 46 6 0 0 0 0 94 0 15
2019 Communications or public affairs 69 17 9 4 0 0 0 87 4 20
2019 Science and technology 48 34 8 4 5 0 1 83 9 110
2019 Administration and operations 50 30 7 7 3 1 2 83 10 55
2019 Human resources 46 31 0 21 3 0 0 77 23 35
2019 Financial management 49 34 12 3 0 3 0 85 3 35
2019 Information technology 58 16 9 18 0 0 0 74 18 10
2019 Policy 60 28 3 8 3 0 0 87 10 40
2019 Project management 36 49 0 15 0 0 0 85 15 10
2019 Other services to the public 57 34 0 9 0 0 0 91 9 10
2019 None of the above 38 31 0 11 6 14 0 80 20 15

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 33 5 0 5 2 2 89 6 35
2024 Intelligence analysts 41 25 24 0 10 0 0 66 10 25
2024 Federal regulators 61 21 0 10 0 8 0 89 11 15
2024 Compliance, inspection and enforcement 60 19 8 0 0 8 6 91 0 15
2024 Communications or public affairs 51 34 3 5 2 3 1 89 8 100
2024 Security 50 34 9 0 0 0 6 90 0 20
2024 Science and technology 45 34 8 5 2 3 3 83 8 985
2024 Library services 56 37 7 0 0 0 0 93 0 20
2024 Administration and operations 48 29 9 7 3 2 2 81 10 365
2024 Human resources 55 29 8 5 2 1 1 85 7 180
2024 Financial management 51 32 6 6 3 1 1 85 9 170
2024 Procurement 52 23 7 12 0 5 0 80 13 45
2024 Real property 23 45 4 12 3 0 13 79 17 20
2024 Material management 55 39 0 0 0 6 0 100 0 10
2024 Information management 61 20 9 3 2 1 4 85 5 60
2024 Information technology 45 29 8 10 4 3 2 77 14 160
2024 Internal audit 43 26 7 11 13 0 0 69 24 15
2024 Evaluation 57 31 0 0 5 0 6 94 6 15
2024 Data sciences 54 34 3 5 0 2 1 92 5 50
2024 Policy 43 29 7 11 7 1 1 74 19 270
2024 Project management 44 21 8 16 8 1 3 67 25 105
2024 Other services to the public 39 41 6 8 3 1 1 82 11 75
2024 None of the above 42 25 16 7 1 3 6 73 9 155
2022 Client contact centre 55 24 5 1 5 8 2 88 7 45
2022 Federal regulators 44 50 6 0 0 0 0 94 0 15
2022 Compliance, inspection and enforcement 49 45 7 0 0 0 0 93 0 15
2022 Communications or public affairs 60 29 3 1 1 5 1 95 2 100
2022 Access to information and privacy 36 49 9 0 0 0 6 90 0 10
2022 Security 64 23 0 0 4 3 6 96 4 30
2022 Science and technology 40 37 9 6 2 3 3 82 9 960
2022 Library services 59 32 6 3 0 0 0 91 3 20
2022 Administration and operations 55 29 6 4 2 2 2 88 6 345
2022 Human resources 55 34 3 3 1 1 2 92 4 195
2022 Financial management 47 32 10 4 1 3 2 83 6 170
2022 Procurement 54 27 5 7 2 0 5 85 10 45
2022 Real property 49 27 13 4 2 0 3 79 7 35
2022 Information management 57 34 4 3 1 0 1 92 5 55
2022 Information technology 52 32 8 4 0 2 2 87 5 180
2022 Internal audit 37 36 9 0 0 0 19 89 0 15
2022 Evaluation 42 44 5 5 4 0 0 86 9 15
2022 Data sciences 45 34 9 4 2 2 5 85 6 60
2022 Policy 43 38 6 7 2 2 4 85 9 250
2022 Project management 54 28 7 5 1 3 3 87 6 125
2022 Other services to the public 47 35 7 6 4 0 0 82 10 60
2022 None of the above 37 32 15 8 2 2 3 73 11 150
2020 Client contact centre 53 27 16 0 0 4 0 83 0 25
2020 Federal regulators 53 41 6 0 0 0 0 94 0 15
2020 Compliance, inspection and enforcement 71 0 21 0 8 0 0 71 8 15
2020 Communications or public affairs 56 29 6 3 2 1 3 88 6 110
2020 Access to information and privacy 85 8 8 0 0 0 0 92 0 10
2020 Security 63 26 8 0 0 0 4 92 0 25
2020 Science and technology 41 35 11 5 2 3 3 81 8 1180
2020 Library services 48 48 4 0 0 0 0 96 0 25
2020 Administration and operations 53 27 9 5 1 2 2 84 6 390
2020 Human resources 58 30 3 3 1 2 2 92 4 180
2020 Financial management 51 32 7 1 1 3 5 90 2 200
2020 Procurement 34 44 9 4 6 4 0 81 10 35
2020 Real property 42 41 0 5 8 2 2 87 13 30
2020 Material management 58 23 7 0 4 0 7 87 5 15
2020 Information management 64 25 5 3 0 0 3 92 3 55
2020 Information technology 55 29 8 3 2 2 2 87 5 175
2020 Internal audit 66 34 0 0 0 0 0 100 0 15
2020 Evaluation 39 33 12 6 0 11 0 80 6 20
2020 Data sciences 53 25 9 2 2 0 10 87 4 50
2020 Policy 50 31 8 2 1 5 3 87 4 290
2020 Project management 54 30 6 3 2 0 5 88 5 120
2020 Other services to the public 37 35 8 9 5 1 4 76 15 60
2020 None of the above 39 32 14 5 4 3 3 76 10 195
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 65 27 2 6 0 0 0 92 6 35
2024 Intelligence analysts 54 23 14 4 4 0 0 78 8 25
2024 Federal regulators 78 14 0 8 0 0 0 92 8 15
2024 Compliance, inspection and enforcement 73 6 21 0 0 0 0 79 0 15
2024 Communications or public affairs 60 21 9 8 1 1 0 82 9 95
2024 Security 61 25 0 10 5 0 0 86 14 20
2024 Science and technology 57 26 7 6 3 1 0 83 9 985
2024 Library services 56 34 7 3 0 0 0 89 3 20
2024 Administration and operations 55 27 7 5 5 1 1 83 10 365
2024 Human resources 57 25 7 3 4 0 3 85 7 185
2024 Financial management 54 32 5 4 2 2 1 88 7 170
2024 Procurement 51 27 11 0 7 4 0 81 7 45
2024 Real property 55 21 7 9 7 0 0 76 17 20
2024 Material management 88 12 0 0 0 0 0 100 0 10
2024 Information management 63 17 8 10 0 0 1 81 10 60
2024 Information technology 64 21 5 4 5 1 1 86 9 160
2024 Internal audit 47 34 7 0 11 0 0 82 11 15
2024 Evaluation 66 23 0 10 0 0 0 90 10 15
2024 Data sciences 56 31 4 3 4 0 2 89 7 50
2024 Policy 52 28 9 4 7 0 1 81 10 270
2024 Project management 51 22 8 9 9 0 0 74 19 105
2024 Other services to the public 54 28 8 5 2 0 2 84 7 75
2024 None of the above 53 25 5 8 5 3 1 81 13 155
2022 Client contact centre 42 40 15 1 2 0 0 82 3 45
2022 Federal regulators 58 29 7 5 0 0 0 87 5 15
2022 Compliance, inspection and enforcement 62 33 0 5 0 0 0 95 5 15
2022 Communications or public affairs 69 19 4 4 3 1 1 89 7 100
2022 Access to information and privacy 85 0 9 0 0 0 6 90 0 10
2022 Security 80 6 4 4 3 3 0 89 7 30
2022 Science and technology 52 31 7 6 2 1 0 84 9 960
2022 Library services 76 11 6 3 4 0 0 87 7 20
2022 Administration and operations 61 25 7 2 4 1 0 86 7 345
2022 Human resources 60 31 4 1 2 1 0 92 4 195
2022 Financial management 47 38 2 7 5 1 0 85 12 170
2022 Procurement 65 19 9 3 4 0 0 84 7 45
2022 Real property 49 23 12 0 5 6 5 81 5 35
2022 Information management 67 18 0 4 2 6 3 94 6 55
2022 Information technology 56 30 7 4 2 0 2 87 6 180
2022 Internal audit 33 59 0 8 0 0 0 92 8 15
2022 Evaluation 61 29 4 0 7 0 0 89 7 15
2022 Data sciences 50 30 14 3 2 1 1 82 4 60
2022 Policy 46 36 8 6 3 0 1 83 10 250
2022 Project management 63 21 2 8 5 0 1 85 12 125
2022 Other services to the public 54 36 3 3 1 3 0 93 4 60
2022 None of the above 43 35 10 5 5 2 0 80 10 150
2020 Client contact centre 50 43 3 4 0 0 0 93 4 25
2020 Federal regulators 65 29 0 6 0 0 0 94 6 15
2020 Compliance, inspection and enforcement 58 20 0 6 16 0 0 77 23 15
2020 Communications or public affairs 63 20 4 6 5 0 1 84 12 110
2020 Access to information and privacy 70 21 0 0 0 0 9 100 0 10
2020 Security 66 26 4 5 0 0 0 91 5 25
2020 Science and technology 46 34 8 7 4 0 1 81 11 1175
2020 Library services 44 48 0 9 0 0 0 91 9 25
2020 Administration and operations 51 28 9 7 4 1 0 80 11 390
2020 Human resources 61 26 6 5 2 0 1 88 7 180
2020 Financial management 53 28 7 8 2 1 0 82 10 200
2020 Procurement 33 33 14 2 14 4 0 69 17 30
2020 Real property 47 26 6 7 12 2 0 74 20 30
2020 Material management 55 27 15 0 3 0 0 82 3 15
2020 Information management 56 25 8 7 3 0 0 81 10 55
2020 Information technology 62 25 6 5 1 1 0 88 6 175
2020 Internal audit 73 27 0 0 0 0 0 100 0 15
2020 Evaluation 44 34 0 22 0 0 0 78 22 20
2020 Data sciences 54 26 10 10 0 0 0 80 10 50
2020 Policy 54 32 6 4 3 1 0 87 7 290
2020 Project management 46 32 11 6 5 0 1 79 11 120
2020 Other services to the public 50 21 8 12 9 0 0 71 21 60
2020 None of the above 39 39 7 7 6 2 0 80 13 195

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 5 0 13 42 8 18 75 25 35
2024 Intelligence analysts 0 6 6 4 51 4 30 83 8 25
2024 Federal regulators 0 0 0 17 63 15 6 100 0 15
2024 Compliance, inspection and enforcement 0 0 8 12 45 6 29 88 0 15
2024 Communications or public affairs 4 6 4 5 39 8 35 77 17 95
2024 Security 0 9 24 0 32 4 31 49 14 20
2024 Science and technology 4 7 11 10 42 6 20 71 14 980
2024 Library services 0 16 7 0 28 9 40 55 31 20
2024 Administration and operations 5 5 14 5 42 4 25 66 14 360
2024 Human resources 4 2 10 9 34 6 34 72 11 185
2024 Financial management 4 6 16 7 36 6 25 62 15 170
2024 Procurement 0 0 26 0 28 11 34 52 0 40
2024 Real property 0 4 17 23 21 3 31 68 6 20
2024 Material management 0 9 20 0 47 0 24 62 12 10
2024 Information management 2 8 19 5 32 8 26 56 15 60
2024 Information technology 4 8 13 6 37 9 24 64 17 160
2024 Internal audit 0 0 5 11 61 6 16 93 0 15
2024 Evaluation 0 0 22 11 41 9 17 70 0 15
2024 Data sciences 3 5 17 8 51 1 13 70 10 50
2024 Policy 1 8 16 10 35 6 23 64 13 270
2024 Project management 7 3 10 9 43 8 21 73 13 105
2024 Other services to the public 0 5 20 6 47 6 16 68 7 75
2024 None of the above 5 9 12 6 37 9 22 62 21 155
2022 Client contact centre 6 9 10 8 29 12 26 60 25 45
2022 Federal regulators 0 15 7 14 52 6 6 75 17 15
2022 Compliance, inspection and enforcement 0 0 13 6 46 7 27 80 0 15
2022 Communications or public affairs 2 2 6 1 41 2 46 81 7 100
2022 Access to information and privacy 6 5 5 9 65 0 10 83 12 10
2022 Security 3 4 9 4 45 6 29 75 11 30
2022 Science and technology 3 6 12 8 43 7 21 71 12 960
2022 Library services 0 6 8 18 39 0 29 80 9 20
2022 Administration and operations 3 5 16 6 42 4 25 67 11 345
2022 Human resources 4 4 14 9 44 3 23 71 10 195
2022 Financial management 5 6 14 11 34 7 22 64 16 170
2022 Procurement 2 0 6 3 57 0 32 87 3 40
2022 Real property 0 3 14 3 59 2 19 78 4 35
2022 Information management 0 2 9 7 45 9 29 84 2 55
2022 Information technology 5 7 14 6 41 7 21 65 16 180
2022 Internal audit 0 23 6 30 35 0 6 69 25 15
2022 Evaluation 0 0 0 0 66 15 19 100 0 15
2022 Data sciences 5 9 7 9 35 4 30 67 22 60
2022 Policy 2 7 9 9 40 5 27 74 13 250
2022 Project management 3 5 16 8 42 7 19 68 11 125
2022 Other services to the public 3 3 18 5 44 3 24 68 7 60
2022 None of the above 3 10 12 7 39 9 20 65 18 150

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 34 7 16 0 3 0 75 17 35
2024 Intelligence analysts 20 35 14 17 8 5 0 58 27 20
2024 Federal regulators 28 52 6 6 0 8 0 87 6 15
2024 Compliance, inspection and enforcement 53 41 0 0 6 0 0 94 6 15
2024 Communications or public affairs 42 46 4 6 1 0 0 88 7 100
2024 Security 42 25 24 5 0 4 0 70 5 20
2024 Science and technology 26 46 15 7 3 3 0 74 10 980
2024 Library services 12 55 19 5 9 0 0 67 14 20
2024 Administration and operations 30 39 14 9 5 2 1 71 15 365
2024 Human resources 19 42 17 10 7 2 3 64 18 180
2024 Financial management 27 47 17 5 2 1 0 75 8 170
2024 Procurement 25 47 21 2 0 3 2 76 2 45
2024 Real property 18 61 21 0 0 0 0 79 0 20
2024 Material management 46 42 13 0 0 0 0 87 0 10
2024 Information management 32 39 15 7 3 4 0 74 10 60
2024 Information technology 32 43 13 5 3 5 0 78 8 160
2024 Internal audit 33 49 5 7 0 6 0 87 7 15
2024 Evaluation 5 45 11 32 6 0 0 51 38 15
2024 Data sciences 17 47 23 6 3 3 0 66 10 50
2024 Policy 15 36 18 14 14 3 0 52 29 270
2024 Project management 23 45 11 9 9 2 0 69 19 105
2024 Other services to the public 25 43 8 17 2 6 0 72 20 75
2024 None of the above 21 42 19 8 6 3 1 66 15 155
2022 Client contact centre 24 38 10 5 2 18 3 79 8 45
2022 Federal regulators 33 48 11 7 0 0 0 81 7 15
2022 Compliance, inspection and enforcement 11 65 16 7 0 0 0 77 7 15
2022 Communications or public affairs 32 38 17 7 3 2 0 72 11 100
2022 Access to information and privacy 21 68 0 0 0 5 6 100 0 10
2022 Security 43 50 0 0 4 3 0 96 4 30
2022 Science and technology 24 50 12 7 5 2 0 76 11 960
2022 Library services 4 78 13 5 0 0 0 82 5 20
2022 Administration and operations 35 46 10 5 3 2 0 82 9 345
2022 Human resources 30 45 15 5 3 2 0 76 8 195
2022 Financial management 31 43 14 5 4 3 0 76 9 170
2022 Procurement 39 35 14 5 5 2 0 75 11 45
2022 Real property 27 55 7 2 0 9 0 89 3 35
2022 Information management 30 46 18 5 0 2 0 77 5 55
2022 Information technology 30 34 20 8 3 3 1 67 12 180
2022 Internal audit 22 40 30 0 8 0 0 62 8 15
2022 Evaluation 52 29 5 9 5 0 0 81 14 15
2022 Data sciences 16 54 7 14 10 0 0 70 23 60
2022 Policy 18 47 14 14 6 1 0 66 20 255
2022 Project management 25 44 14 12 4 1 0 70 16 125
2022 Other services to the public 29 37 10 17 3 4 0 68 21 60
2022 None of the above 20 40 17 11 6 6 0 64 18 150
2020 Client contact centre 41 55 4 0 0 0 0 96 0 25
2020 Federal regulators 50 28 15 6 0 0 0 78 6 15
2020 Compliance, inspection and enforcement 56 13 15 8 8 0 0 69 16 15
2020 Communications or public affairs 51 39 4 3 0 3 0 93 3 110
2020 Access to information and privacy 49 42 9 0 0 0 0 91 0 10
2020 Security 54 37 4 5 0 0 0 91 5 25
2020 Science and technology 38 44 12 4 1 1 0 83 5 1175
2020 Library services 39 40 22 0 0 0 0 78 0 25
2020 Administration and operations 51 37 8 3 0 1 0 89 3 390
2020 Human resources 51 38 8 2 1 0 0 89 3 180
2020 Financial management 48 41 8 1 1 1 0 90 2 200
2020 Procurement 46 36 14 0 0 5 0 85 0 30
2020 Real property 37 58 5 0 0 0 0 95 0 30
2020 Material management 39 35 11 11 4 0 0 74 15 15
2020 Information management 57 34 6 2 2 0 0 90 3 55
2020 Information technology 50 43 5 1 1 2 0 94 1 175
2020 Internal audit 52 48 0 0 0 0 0 100 0 15
2020 Evaluation 39 55 0 7 0 0 0 93 7 20
2020 Data sciences 28 52 13 5 2 0 0 80 7 50
2020 Policy 40 44 12 2 1 1 0 85 3 290
2020 Project management 37 47 10 3 1 2 0 86 4 120
2020 Other services to the public 35 49 13 3 0 0 0 84 3 60
2020 None of the above 35 45 12 6 2 0 0 80 9 195
2019 Client contact centre 32 48 7 2 5 5 0 85 8 35
2019 Federal regulators 31 27 28 0 7 8 0 62 7 15
2019 Compliance, inspection and enforcement 31 32 16 0 16 5 0 66 17 20
2019 Communications or public affairs 44 41 8 5 0 2 0 87 5 120
2019 Access to information and privacy 62 38 0 0 0 0 0 100 0 15
2019 Security 41 36 8 10 5 0 0 77 15 30
2019 Science and technology 31 44 14 6 3 2 0 76 10 1500
2019 Library services 32 46 10 10 3 0 0 77 13 30
2019 Administration and operations 36 41 11 7 2 2 0 79 10 400
2019 Human resources 43 41 10 3 1 3 0 86 4 180
2019 Financial management 34 46 12 5 0 3 0 82 6 210
2019 Procurement 39 40 16 3 0 2 0 80 4 45
2019 Real property 30 48 19 0 0 3 0 80 0 45
2019 Material management 38 41 0 0 6 8 8 93 7 25
2019 Information management 34 42 15 4 3 3 0 77 8 65
2019 Information technology 36 42 13 3 1 5 0 82 4 175
2019 Internal audit 19 50 20 0 10 0 0 69 10 10
2019 Evaluation 22 50 11 8 8 0 0 73 16 25
2019 Data sciences 24 44 23 7 0 2 0 69 7 70
2019 Policy 39 45 9 3 2 1 0 85 6 290
2019 Project management 36 39 14 7 3 1 0 76 10 110
2019 Other services to the public 27 41 21 3 4 4 0 71 7 80
2019 None of the above 30 45 12 8 2 2 1 77 11 240

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 34 23 25 6 11 35
2024 Intelligence analysts 4 45 25 26 0 25
2024 Federal regulators 9 28 43 12 8 15
2024 Compliance, inspection and enforcement 0 43 31 26 0 15
2024 Communications or public affairs 7 26 35 25 7 100
2024 Security 30 16 41 14 0 20
2024 Science and technology 10 26 36 21 7 985
2024 Library services 4 23 44 4 26 20
2024 Administration and operations 6 24 39 24 7 365
2024 Human resources 6 21 42 24 7 185
2024 Financial management 6 27 41 21 5 170
2024 Procurement 10 22 24 38 7 45
2024 Real property 11 19 51 16 4 20
2024 Material management 0 43 35 7 14 10
2024 Information management 4 23 37 32 4 60
2024 Information technology 7 25 36 23 9 160
2024 Internal audit 18 37 18 21 6 15
2024 Evaluation 0 41 42 11 6 15
2024 Data sciences 5 34 28 29 5 50
2024 Policy 6 23 36 21 14 270
2024 Project management 5 29 21 30 15 105
2024 Other services to the public 5 28 40 17 10 75
2024 None of the above 12 20 37 23 7 155
2022 Client contact centre 14 23 41 14 7 45
2022 Federal regulators 0 42 33 25 0 15
2022 Compliance, inspection and enforcement 25 17 58 0 0 15
2022 Communications or public affairs 14 24 36 20 6 100
2022 Access to information and privacy 11 23 51 9 5 10
2022 Security 12 37 37 13 0 30
2022 Science and technology 9 30 35 20 6 960
2022 Library services 0 13 36 35 16 20
2022 Administration and operations 9 30 35 19 7 345
2022 Human resources 8 28 37 23 4 195
2022 Financial management 9 29 38 19 5 170
2022 Procurement 22 22 32 14 9 45
2022 Real property 18 26 37 10 10 35
2022 Information management 9 24 33 28 7 55
2022 Information technology 12 28 38 16 7 180
2022 Internal audit 22 21 36 21 0 15
2022 Evaluation 13 8 43 36 0 15
2022 Data sciences 5 23 35 32 5 60
2022 Policy 8 27 38 20 8 255
2022 Project management 10 33 29 22 5 125
2022 Other services to the public 14 20 41 19 6 60
2022 None of the above 11 23 41 20 5 150

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 20 10 0 5 0 5 84 6 35
2024 Intelligence analysts 46 37 8 0 4 4 0 87 4 25
2024 Federal regulators 61 31 0 0 8 0 0 92 8 15
2024 Compliance, inspection and enforcement 76 24 0 0 0 0 0 100 0 15
2024 Communications or public affairs 62 19 10 5 0 3 0 84 5 100
2024 Security 61 29 0 5 5 0 0 90 10 20
2024 Science and technology 50 30 10 3 4 2 1 82 7 985
2024 Library services 63 27 7 3 0 0 0 89 3 20
2024 Administration and operations 56 29 5 4 3 3 0 88 7 365
2024 Human resources 61 26 7 2 2 0 2 89 4 185
2024 Financial management 52 32 6 4 3 2 2 87 7 170
2024 Procurement 53 25 17 2 0 3 0 81 2 45
2024 Real property 46 38 8 7 0 0 0 85 7 20
2024 Material management 82 0 18 0 0 0 0 82 0 10
2024 Information management 62 20 16 0 0 0 1 84 0 60
2024 Information technology 59 22 7 3 3 3 3 86 7 160
2024 Internal audit 43 39 5 7 6 0 0 82 13 15
2024 Evaluation 61 34 0 5 0 0 0 95 5 15
2024 Data sciences 51 27 13 5 4 0 0 77 9 50
2024 Policy 47 31 9 5 6 2 0 80 11 270
2024 Project management 45 26 18 5 6 1 0 71 11 105
2024 Other services to the public 48 26 12 8 2 0 4 78 10 75
2024 None of the above 49 24 9 7 2 6 2 81 9 155
2022 Client contact centre 48 27 19 1 5 0 0 74 7 45
2022 Federal regulators 79 6 7 0 0 7 0 92 0 15
2022 Compliance, inspection and enforcement 60 33 7 0 0 0 0 93 0 15
2022 Communications or public affairs 66 22 8 0 1 3 0 91 1 100
2022 Access to information and privacy 85 9 0 0 0 0 6 100 0 10
2022 Security 79 14 4 0 0 3 0 96 0 30
2022 Science and technology 48 29 12 4 2 4 1 81 7 960
2022 Library services 60 34 3 4 0 0 0 93 4 20
2022 Administration and operations 62 24 8 2 2 1 1 88 4 345
2022 Human resources 65 21 6 4 2 1 1 88 6 195
2022 Financial management 46 38 10 3 2 1 0 85 5 170
2022 Procurement 67 22 0 4 4 0 2 91 9 45
2022 Real property 53 33 2 0 5 3 5 92 5 35
2022 Information management 65 14 11 0 5 5 0 83 5 55
2022 Information technology 53 33 6 4 2 2 1 88 6 180
2022 Internal audit 33 59 0 8 0 0 0 92 8 15
2022 Evaluation 36 54 4 7 0 0 0 89 7 15
2022 Data sciences 45 33 16 5 2 0 0 78 6 60
2022 Policy 49 33 8 6 3 2 0 83 9 255
2022 Project management 58 19 12 7 3 1 1 78 10 125
2022 Other services to the public 56 26 7 7 2 3 0 84 9 60
2022 None of the above 42 33 12 5 5 2 1 77 11 150
2020 Client contact centre 46 50 4 0 0 0 0 96 0 25
2020 Federal regulators 63 29 8 0 0 0 0 92 0 15
2020 Compliance, inspection and enforcement 71 0 13 0 16 0 0 71 16 15
2020 Communications or public affairs 63 20 4 5 2 1 4 88 8 110
2020 Access to information and privacy 61 31 9 0 0 0 0 91 0 10
2020 Security 70 17 9 5 0 0 0 86 5 25
2020 Science and technology 41 31 15 5 3 4 1 75 9 1170
2020 Library services 44 33 20 4 0 0 0 77 4 25
2020 Administration and operations 51 31 10 3 3 2 0 84 6 390
2020 Human resources 59 23 10 4 2 2 1 85 5 180
2020 Financial management 49 33 12 1 1 2 0 85 3 200
2020 Procurement 39 33 24 0 2 2 0 73 2 35
2020 Real property 47 27 15 2 8 2 0 75 10 30
2020 Material management 42 31 12 7 8 0 0 73 15 15
2020 Information management 66 16 14 2 2 0 0 82 4 50
2020 Information technology 63 20 10 3 2 2 0 85 5 175
2020 Internal audit 37 42 0 7 0 14 0 92 8 15
2020 Evaluation 55 22 11 7 5 0 0 78 11 20
2020 Data sciences 50 38 9 0 2 0 2 89 2 50
2020 Policy 54 26 13 3 2 2 1 82 5 290
2020 Project management 47 35 10 3 2 2 1 84 6 120
2020 Other services to the public 45 29 18 3 5 0 0 74 8 60
2020 None of the above 37 29 18 7 5 4 0 68 13 195

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 22 10 6 0 0 0 84 6 35
2024 Intelligence analysts 40 25 23 8 4 0 0 65 12 25
2024 Federal regulators 61 31 0 0 8 0 0 92 8 15
2024 Compliance, inspection and enforcement 67 17 8 8 0 0 0 84 8 15
2024 Communications or public affairs 51 22 3 20 4 1 0 73 24 95
2024 Security 51 28 0 10 11 0 0 79 21 20
2024 Science and technology 42 28 10 11 8 1 0 71 20 985
2024 Library services 47 34 0 15 4 0 0 81 19 20
2024 Administration and operations 47 26 8 7 10 1 1 74 18 365
2024 Human resources 50 24 11 6 6 1 3 77 12 185
2024 Financial management 48 31 7 5 6 2 2 82 11 170
2024 Procurement 36 30 19 3 9 4 0 68 12 45
2024 Real property 43 30 16 0 12 0 0 73 12 20
2024 Material management 64 14 16 6 0 0 0 78 6 10
2024 Information management 47 28 10 11 1 0 1 77 13 60
2024 Information technology 55 18 6 12 8 1 0 74 20 160
2024 Internal audit 25 34 6 24 11 0 0 59 35 15
2024 Evaluation 35 44 0 15 5 0 0 80 20 15
2024 Data sciences 37 28 16 5 14 0 0 65 19 50
2024 Policy 39 27 10 11 12 1 0 67 23 270
2024 Project management 36 20 7 16 19 2 0 58 35 105
2024 Other services to the public 40 24 16 7 11 0 3 65 19 75
2024 None of the above 44 23 11 9 9 3 1 70 19 155
2022 Client contact centre 36 35 13 8 7 0 0 72 16 45
2022 Federal regulators 60 14 14 5 0 6 0 79 6 15
2022 Compliance, inspection and enforcement 56 26 5 5 7 0 0 82 12 15
2022 Communications or public affairs 51 31 2 10 4 1 1 83 14 100
2022 Access to information and privacy 78 7 9 0 0 0 6 90 0 10
2022 Security 77 9 4 7 0 3 0 89 7 30
2022 Science and technology 39 27 11 13 8 1 0 67 22 960
2022 Library services 53 28 4 12 3 0 0 81 15 20
2022 Administration and operations 52 26 8 6 7 1 0 79 13 345
2022 Human resources 57 24 6 5 8 1 0 82 12 195
2022 Financial management 40 33 6 12 8 1 0 74 21 170
2022 Procurement 53 21 8 5 12 0 0 75 17 45
2022 Real property 42 23 5 10 10 6 5 72 23 35
2022 Information management 63 13 2 8 8 6 0 81 17 55
2022 Information technology 47 30 7 9 5 2 1 79 14 180
2022 Internal audit 33 31 28 8 0 0 0 64 8 15
2022 Evaluation 21 43 0 30 7 0 0 64 36 15
2022 Data sciences 40 25 15 15 4 1 0 66 19 60
2022 Policy 36 30 10 15 9 1 0 66 24 255
2022 Project management 51 22 4 11 11 0 0 73 22 125
2022 Other services to the public 40 35 8 9 6 1 2 77 15 60
2022 None of the above 34 28 14 11 11 2 0 63 22 150
2020 Client contact centre 46 34 17 4 0 0 0 79 4 25
2020 Federal regulators 55 31 8 0 7 0 0 85 7 15
2020 Compliance, inspection and enforcement 52 12 13 6 16 0 0 64 23 15
2020 Communications or public affairs 41 31 13 8 6 0 1 73 14 110
2020 Access to information and privacy 61 31 9 0 0 0 0 91 0 10
2020 Security 62 21 9 9 0 0 0 82 9 25
2020 Science and technology 33 29 15 13 9 1 1 63 22 1175
2020 Library services 36 28 11 21 4 0 0 64 25 25
2020 Administration and operations 44 28 13 7 7 1 0 72 15 390
2020 Human resources 51 27 9 9 4 0 1 78 13 175
2020 Financial management 37 32 11 14 3 2 1 70 18 200
2020 Procurement 26 33 21 6 10 4 0 62 17 35
2020 Real property 40 26 10 9 12 2 0 68 22 30
2020 Material management 46 27 12 0 8 7 0 79 8 15
2020 Information management 50 29 2 15 5 0 0 78 20 55
2020 Information technology 48 30 7 9 5 1 0 78 14 175
2020 Internal audit 40 31 22 0 7 0 0 70 7 15
2020 Evaluation 44 22 6 22 7 0 0 66 28 20
2020 Data sciences 41 23 19 7 8 0 2 65 15 50
2020 Policy 40 33 9 11 6 0 0 74 17 290
2020 Project management 37 33 12 8 6 2 2 73 15 120
2020 Other services to the public 31 30 12 18 8 0 0 62 26 60
2020 None of the above 30 31 13 15 10 2 0 62 25 195

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 45 12 2 11 0 0 74 13 35
2024 Intelligence analysts 18 39 25 4 10 4 0 59 14 25
2024 Federal regulators 34 52 0 0 15 0 0 85 15 15
2024 Compliance, inspection and enforcement 42 36 16 0 6 0 0 78 6 15
2024 Communications or public affairs 41 39 14 4 2 0 0 80 7 95
2024 Security 35 31 13 14 7 0 0 66 21 20
2024 Science and technology 22 37 14 14 11 1 0 60 26 985
2024 Library services 31 30 16 19 4 0 0 61 23 20
2024 Administration and operations 23 41 12 13 10 1 0 64 23 365
2024 Human resources 21 47 13 9 9 1 0 69 18 180
2024 Financial management 31 40 15 6 6 2 0 72 12 170
2024 Procurement 21 37 17 14 7 4 0 61 22 45
2024 Real property 15 36 30 9 11 0 0 51 19 20
2024 Material management 28 16 9 7 41 0 0 44 47 10
2024 Information management 26 33 15 15 8 4 0 61 24 60
2024 Information technology 27 36 13 11 8 5 0 66 20 160
2024 Internal audit 30 34 18 0 18 0 0 64 18 15
2024 Evaluation 25 52 12 11 0 0 0 77 11 15
2024 Data sciences 10 53 15 13 8 1 0 64 21 50
2024 Policy 16 39 15 16 13 1 0 56 29 270
2024 Project management 19 39 13 16 13 1 0 58 29 105
2024 Other services to the public 28 34 25 12 2 0 0 62 14 75
2024 None of the above 21 34 16 15 10 3 0 58 26 155
2022 Client contact centre 28 39 8 12 3 10 0 75 17 45
2022 Federal regulators 41 38 14 7 0 0 0 78 7 15
2022 Compliance, inspection and enforcement 26 35 21 11 7 0 0 61 18 15
2022 Communications or public affairs 41 35 10 7 4 3 0 78 12 100
2022 Access to information and privacy 16 79 0 0 0 0 6 100 0 10
2022 Security 34 53 6 0 4 3 0 90 4 30
2022 Science and technology 22 38 17 13 8 1 0 61 22 960
2022 Library services 27 48 19 0 3 3 0 77 3 20
2022 Administration and operations 34 40 12 8 4 2 0 75 12 345
2022 Human resources 29 51 6 8 4 2 0 82 13 195
2022 Financial management 31 43 11 9 5 1 0 75 14 170
2022 Procurement 39 31 7 12 4 8 0 75 17 45
2022 Real property 28 37 23 5 7 0 0 65 12 35
2022 Information management 28 51 14 1 3 2 0 81 4 55
2022 Information technology 35 34 17 8 1 4 0 72 10 180
2022 Internal audit 26 44 0 15 14 0 0 70 30 15
2022 Evaluation 20 72 0 0 4 4 0 96 4 15
2022 Data sciences 24 50 6 11 7 3 0 76 18 60
2022 Policy 26 42 10 15 5 2 0 69 21 255
2022 Project management 27 49 11 10 2 1 0 77 12 125
2022 Other services to the public 39 37 11 11 2 0 0 76 13 60
2022 None of the above 21 34 21 10 7 3 3 60 18 150
2020 Client contact centre 38 42 17 0 0 4 0 82 0 25
2020 Federal regulators 38 34 22 0 0 6 0 77 0 15
2020 Compliance, inspection and enforcement 48 23 6 7 16 0 0 71 23 15
2020 Communications or public affairs 36 40 11 8 2 3 0 79 10 110
2020 Access to information and privacy 65 26 9 0 0 0 0 91 0 10
2020 Security 57 25 4 10 5 0 0 81 15 25
2020 Science and technology 27 37 18 12 6 1 0 64 18 1175
2020 Library services 25 47 18 7 4 0 0 71 11 25
2020 Administration and operations 38 37 16 5 3 1 0 76 8 390
2020 Human resources 45 34 8 7 5 2 0 80 12 180
2020 Financial management 37 35 14 9 4 1 0 73 13 200
2020 Procurement 28 35 24 8 2 2 0 64 11 35
2020 Real property 25 34 21 6 14 0 0 59 20 30
2020 Material management 36 16 41 3 4 0 0 52 8 15
2020 Information management 56 25 14 2 3 0 0 81 5 55
2020 Information technology 46 32 14 5 3 1 0 78 8 175
2020 Internal audit 22 58 14 7 0 0 0 80 7 15
2020 Evaluation 44 38 11 7 0 0 0 82 7 20
2020 Data sciences 33 47 12 5 2 2 0 81 7 50
2020 Policy 32 39 17 7 3 1 0 72 10 290
2020 Project management 28 47 13 8 2 1 0 76 11 120
2020 Other services to the public 34 30 20 9 6 1 0 64 15 60
2020 None of the above 28 35 21 9 6 1 0 64 15 195
2019 Client contact centre 30 27 24 13 0 5 0 61 14 35
2019 Federal regulators 24 39 12 5 12 8 0 68 19 15
2019 Compliance, inspection and enforcement 15 37 10 11 21 5 0 55 34 20
2019 Communications or public affairs 35 40 14 7 4 1 0 75 10 125
2019 Access to information and privacy 41 52 7 0 0 0 0 93 0 15
2019 Security 44 33 6 6 12 0 0 77 17 30
2019 Science and technology 25 37 17 13 6 2 0 63 19 1505
2019 Library services 21 50 16 6 6 0 0 71 12 30
2019 Administration and operations 29 34 18 11 7 1 0 63 19 405
2019 Human resources 31 39 15 7 6 2 0 71 13 180
2019 Financial management 28 39 22 6 3 1 0 68 10 210
2019 Procurement 36 35 12 6 5 2 4 76 11 45
2019 Real property 26 36 18 13 6 0 0 63 19 45
2019 Material management 38 28 15 13 6 0 0 66 20 25
2019 Information management 28 39 15 10 7 2 0 68 17 65
2019 Information technology 31 41 18 5 3 2 0 74 7 175
2019 Internal audit 0 50 19 0 31 0 0 50 31 10
2019 Evaluation 15 35 15 23 12 0 0 50 35 25
2019 Data sciences 37 35 18 7 1 1 0 73 9 70
2019 Policy 28 41 14 12 5 0 0 69 16 295
2019 Project management 30 41 12 10 8 0 0 70 18 115
2019 Other services to the public 22 49 13 8 5 2 0 73 13 80
2019 None of the above 25 35 20 11 6 2 1 62 18 240

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 23 60 8 9 0 0 0 83 9 30
2024 Science and technology 12 50 13 15 8 2 0 63 23 375
2024 Administration and operations 24 51 8 12 4 1 0 75 17 90
2024 Human resources 19 48 13 10 8 2 0 69 19 55
2024 Financial management 20 37 26 9 6 0 2 58 15 70
2024 Procurement 26 41 0 21 6 0 7 72 28 15
2024 Information management 7 34 14 34 0 11 0 46 39 15
2024 Information technology 28 40 13 13 3 2 0 69 17 55
2024 Data sciences 0 49 37 8 0 6 0 52 8 15
2024 Policy 11 57 11 14 8 0 0 68 22 95
2024 Project management 16 40 10 26 8 0 0 56 34 30
2024 Other services to the public 23 38 8 12 7 8 4 70 21 25
2024 None of the above 18 55 18 7 0 0 2 75 7 40
2022 Client contact centre 0 44 32 25 0 0 0 44 25 10
2022 Communications or public affairs 29 45 10 16 0 0 0 74 16 35
2022 Security 8 75 8 0 0 9 0 91 0 10
2022 Science and technology 12 49 14 14 7 3 1 63 22 345
2022 Administration and operations 29 45 9 11 2 2 1 77 14 85
2022 Human resources 21 47 10 14 2 5 0 72 17 55
2022 Financial management 17 42 17 12 8 3 0 61 21 75
2022 Procurement 26 29 22 7 8 7 0 60 16 15
2022 Real property 22 50 17 11 0 0 0 72 11 20
2022 Information management 21 63 0 7 0 0 8 92 8 15
2022 Information technology 17 45 13 16 6 3 0 64 23 65
2022 Data sciences 5 52 21 9 12 0 0 57 22 20
2022 Policy 13 54 8 20 6 0 0 67 25 90
2022 Project management 16 44 3 25 9 3 0 62 35 35
2022 Other services to the public 24 48 11 17 0 0 0 72 17 15
2022 None of the above 14 35 22 26 2 2 0 49 28 45
2020 Communications or public affairs 27 38 11 21 3 0 0 66 24 35
2020 Security 36 45 10 0 0 0 9 89 0 10
2020 Science and technology 15 47 18 12 3 3 2 65 16 420
2020 Administration and operations 27 52 8 7 3 2 1 81 10 100
2020 Human resources 31 44 11 10 2 2 0 76 13 45
2020 Financial management 22 48 9 14 4 1 1 72 18 75
2020 Real property 11 20 24 33 12 0 0 31 45 15
2020 Information technology 36 37 13 14 1 0 0 72 15 70
2020 Policy 23 49 11 12 4 1 0 73 16 115
2020 Project management 27 58 12 4 0 0 0 85 4 25
2020 Other services to the public 38 38 8 15 0 0 0 77 15 15
2020 None of the above 21 34 19 15 4 0 7 59 21 60
2019 Client contact centre 19 61 0 10 0 0 10 89 11 10
2019 Communications or public affairs 24 53 13 10 0 0 0 77 10 40
2019 Science and technology 14 42 20 13 4 3 3 60 19 445
2019 Library services 34 17 25 17 8 0 0 50 25 10
2019 Administration and operations 23 51 8 12 4 1 1 75 17 100
2019 Human resources 25 48 14 9 2 0 2 75 11 50
2019 Financial management 17 45 17 12 5 4 2 65 17 85
2019 Real property 21 38 27 13 0 0 0 59 13 15
2019 Information management 0 83 0 17 0 0 0 83 17 15
2019 Information technology 20 35 22 15 3 5 0 58 19 55
2019 Data sciences 20 63 17 0 0 0 0 83 0 15
2019 Policy 22 46 17 6 4 1 3 71 11 95
2019 Project management 32 40 15 10 0 0 3 74 10 30
2019 Other services to the public 6 65 6 6 18 0 0 70 24 15
2019 None of the above 14 45 20 11 6 3 0 61 18 50

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 23 15 0 6 3 2 54 46 35
2024 Intelligence analysts 29 34 16 13 8 0 0 29 71 25
2024 Federal regulators 36 25 19 14 6 0 0 36 64 15
2024 Compliance, inspection and enforcement 31 14 34 8 8 6 0 33 67 15
2024 Communications or public affairs 38 36 18 4 4 0 1 38 62 100
2024 Security 47 24 17 4 7 0 0 47 53 20
2024 Science and technology 33 32 18 7 7 1 2 34 66 980
2024 Library services 48 30 22 0 0 0 0 48 52 20
2024 Administration and operations 37 28 15 8 9 1 2 38 62 360
2024 Human resources 42 34 11 3 7 0 2 43 57 180
2024 Financial management 47 23 14 5 8 2 1 48 52 170
2024 Procurement 23 26 20 8 22 2 0 23 77 40
2024 Real property 23 33 43 0 0 0 0 23 77 20
2024 Material management 22 31 7 0 31 0 9 24 76 10
2024 Information management 37 19 25 10 8 0 0 37 63 60
2024 Information technology 35 38 17 4 5 0 2 36 64 160
2024 Internal audit 11 49 22 12 6 0 0 11 89 15
2024 Evaluation 61 34 5 0 0 0 0 61 39 15
2024 Data sciences 26 31 30 2 11 0 0 26 74 50
2024 Policy 38 30 16 5 9 0 2 38 62 270
2024 Project management 33 23 11 14 15 1 2 34 66 105
2024 Other services to the public 25 29 21 13 7 1 5 26 74 75
2024 None of the above 23 36 18 10 11 1 1 24 76 150
2022 Client contact centre 27 26 18 6 13 10 0 45
2022 Federal regulators 24 44 19 7 6 0 0 15
2022 Compliance, inspection and enforcement 28 13 24 5 24 0 6 15
2022 Communications or public affairs 38 36 15 6 4 0 1 100
2022 Access to information and privacy 19 49 12 5 0 0 15 10
2022 Security 28 39 18 3 8 0 3 30
2022 Science and technology 30 32 19 9 9 0 1 950
2022 Library services 19 44 22 12 3 0 0 20
2022 Administration and operations 35 29 18 5 12 0 2 340
2022 Human resources 39 28 15 3 13 0 2 195
2022 Financial management 34 34 15 9 7 0 2 170
2022 Procurement 44 22 17 7 10 0 0 45
2022 Real property 28 31 20 15 3 0 2 35
2022 Information management 33 26 22 8 8 2 1 55
2022 Information technology 36 24 17 8 9 4 1 180
2022 Internal audit 42 13 13 9 23 0 0 15
2022 Evaluation 24 41 9 9 17 0 0 15
2022 Data sciences 45 24 12 3 5 0 9 60
2022 Policy 38 28 14 8 8 0 3 250
2022 Project management 41 29 12 4 13 0 1 125
2022 Other services to the public 30 24 22 7 16 0 2 60
2022 None of the above 29 27 15 12 17 0 0 150
2020 Client contact centre 22 27 38 4 9 0 0 25
2020 Federal regulators 32 41 15 12 0 0 0 15
2020 Compliance, inspection and enforcement 41 31 7 8 14 0 0 15
2020 Communications or public affairs 37 32 20 7 2 0 1 110
2020 Access to information and privacy 41 43 15 0 0 0 0 10
2020 Security 33 38 16 9 4 0 0 25
2020 Science and technology 36 34 17 8 5 0 1 1175
2020 Library services 36 49 12 0 4 0 0 25
2020 Administration and operations 37 33 16 8 4 0 1 390
2020 Human resources 39 31 19 7 4 0 0 180
2020 Financial management 36 35 14 9 4 1 2 200
2020 Procurement 40 31 18 8 2 0 0 35
2020 Real property 30 38 19 2 10 0 0 30
2020 Material management 39 12 5 34 11 0 0 15
2020 Information management 54 24 8 7 7 0 0 55
2020 Information technology 36 27 20 10 7 0 0 175
2020 Internal audit 20 37 28 7 7 0 0 15
2020 Evaluation 39 22 23 16 0 0 0 20
2020 Data sciences 50 23 19 7 0 0 2 50
2020 Policy 38 34 17 6 4 0 0 285
2020 Project management 38 31 19 9 2 1 1 115
2020 Other services to the public 30 44 8 7 11 0 0 60
2020 None of the above 32 29 20 8 10 1 0 195
2019 Client contact centre 27 20 15 23 15 0 0 35
2019 Federal regulators 13 32 23 13 12 0 7 15
2019 Compliance, inspection and enforcement 12 47 6 11 18 0 7 15
2019 Communications or public affairs 32 27 18 10 10 0 3 125
2019 Access to information and privacy 52 21 13 7 0 7 0 15
2019 Security 40 37 6 9 9 0 0 30
2019 Science and technology 24 30 23 11 11 0 1 1500
2019 Library services 26 32 23 4 15 0 0 30
2019 Administration and operations 29 25 23 11 12 0 0 410
2019 Human resources 22 27 25 10 13 0 2 180
2019 Financial management 25 35 20 7 12 0 0 210
2019 Procurement 34 18 23 12 11 2 0 45
2019 Real property 10 23 29 15 17 0 5 45
2019 Material management 47 22 10 7 14 0 0 25
2019 Information management 29 19 22 11 18 0 2 65
2019 Information technology 32 32 19 7 11 0 0 175
2019 Internal audit 51 39 0 0 0 0 10 10
2019 Evaluation 38 35 15 8 4 0 0 25
2019 Data sciences 37 26 17 11 9 0 0 70
2019 Policy 27 29 24 10 8 1 1 290
2019 Project management 23 28 25 7 15 0 1 115
2019 Other services to the public 31 31 15 12 10 1 0 80
2019 None of the above 28 25 21 10 14 1 1 245

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 24 21 11 0 0 0 44 56 35
2024 Intelligence analysts 14 49 17 11 8 0 0 14 86 25
2024 Federal regulators 23 36 27 14 0 0 0 23 77 15
2024 Compliance, inspection and enforcement 39 26 14 21 0 0 0 39 61 15
2024 Communications or public affairs 16 36 30 13 4 0 0 16 84 100
2024 Security 25 30 20 20 5 0 0 25 75 20
2024 Science and technology 21 29 25 14 10 0 1 22 78 980
2024 Library services 16 44 34 3 3 0 0 16 84 20
2024 Administration and operations 25 33 24 9 7 1 1 25 75 365
2024 Human resources 25 28 26 9 12 0 0 25 75 185
2024 Financial management 23 34 17 12 12 2 1 24 76 170
2024 Procurement 2 31 36 11 19 0 2 2 98 45
2024 Real property 22 42 19 12 5 0 0 22 78 20
2024 Material management 51 23 26 0 0 0 0 51 49 10
2024 Information management 29 33 17 13 7 0 2 29 71 60
2024 Information technology 24 31 22 12 10 0 1 25 75 155
2024 Internal audit 41 30 18 6 6 0 0 41 59 15
2024 Evaluation 29 17 25 12 17 0 0 29 71 15
2024 Data sciences 18 40 24 12 5 0 0 18 82 50
2024 Policy 14 27 31 15 12 0 0 14 86 270
2024 Project management 15 28 25 19 13 0 0 15 85 105
2024 Other services to the public 31 33 22 6 9 0 0 31 69 75
2024 None of the above 19 31 24 17 8 0 1 19 81 155
2022 Client contact centre 39 25 11 8 3 10 3 45
2022 Federal regulators 13 39 20 13 15 0 0 15
2022 Compliance, inspection and enforcement 4 36 30 23 0 7 0 15
2022 Communications or public affairs 23 26 28 10 13 0 0 100
2022 Access to information and privacy 46 29 10 9 0 0 6 10
2022 Security 28 29 31 2 10 0 0 30
2022 Science and technology 22 28 27 13 9 0 1 955
2022 Library services 35 25 30 4 7 0 0 20
2022 Administration and operations 24 33 18 12 12 1 2 345
2022 Human resources 14 28 27 17 14 0 0 195
2022 Financial management 19 27 23 17 14 0 1 170
2022 Procurement 15 21 21 21 21 0 0 45
2022 Real property 20 30 33 9 7 0 0 35
2022 Information management 27 35 16 10 10 0 1 55
2022 Information technology 24 29 24 14 9 0 1 180
2022 Internal audit 32 15 53 0 0 0 0 15
2022 Evaluation 17 50 26 4 4 0 0 15
2022 Data sciences 29 16 19 12 17 0 6 60
2022 Policy 9 26 28 16 21 0 0 255
2022 Project management 17 29 25 16 13 0 0 125
2022 Other services to the public 16 28 36 8 10 0 2 60
2022 None of the above 28 27 20 17 7 0 0 150
2020 Client contact centre 17 25 36 12 9 0 0 25
2020 Federal regulators 6 42 14 32 6 0 0 15
2020 Compliance, inspection and enforcement 13 44 15 22 7 0 0 15
2020 Communications or public affairs 21 29 21 16 13 1 0 110
2020 Access to information and privacy 31 26 17 26 0 0 0 10
2020 Security 28 20 29 10 13 0 0 25
2020 Science and technology 21 29 27 15 8 0 1 1175
2020 Library services 20 39 21 16 4 0 0 25
2020 Administration and operations 23 27 28 14 8 0 0 390
2020 Human resources 20 28 25 18 8 0 1 180
2020 Financial management 12 31 27 16 14 0 0 200
2020 Procurement 8 45 19 23 5 0 0 35
2020 Real property 24 29 23 12 12 0 0 30
2020 Material management 27 33 18 15 8 0 0 15
2020 Information management 38 35 16 7 5 0 0 55
2020 Information technology 19 25 25 20 11 0 0 175
2020 Internal audit 29 21 28 15 7 0 0 15
2020 Evaluation 39 18 27 11 0 6 0 20
2020 Data sciences 42 23 16 13 5 0 0 50
2020 Policy 12 25 26 23 14 0 0 290
2020 Project management 12 34 25 11 19 0 0 120
2020 Other services to the public 21 20 30 18 10 0 0 60
2020 None of the above 18 29 26 18 9 0 0 195
2019 Client contact centre 24 25 37 3 12 0 0 35
2019 Federal regulators 19 30 20 17 14 0 0 15
2019 Compliance, inspection and enforcement 21 32 26 15 6 0 0 20
2019 Communications or public affairs 19 29 32 14 5 0 2 125
2019 Access to information and privacy 52 35 0 13 0 0 0 15
2019 Security 30 29 27 8 6 0 0 30
2019 Science and technology 26 30 23 13 7 0 0 1505
2019 Library services 27 30 26 11 6 0 0 30
2019 Administration and operations 25 34 21 12 8 1 0 410
2019 Human resources 27 26 25 14 7 1 1 180
2019 Financial management 22 29 25 17 7 0 0 210
2019 Procurement 19 39 15 19 4 0 4 45
2019 Real property 24 19 35 12 8 0 2 45
2019 Material management 33 40 20 4 3 0 0 25
2019 Information management 29 32 21 11 3 0 3 65
2019 Information technology 22 31 27 11 9 0 0 175
2019 Internal audit 40 10 19 20 10 0 0 10
2019 Evaluation 35 31 19 16 0 0 0 25
2019 Data sciences 38 28 17 14 2 0 0 70
2019 Policy 21 29 28 15 6 0 0 295
2019 Project management 19 36 30 10 6 0 0 110
2019 Other services to the public 25 36 16 15 6 1 0 80
2019 None of the above 28 28 24 10 8 1 1 245

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 25 7 7 5 3 0 55 45 35
2024 Intelligence analysts 32 15 25 20 8 0 0 32 68 25
2024 Federal regulators 38 48 0 14 0 0 0 38 62 15
2024 Compliance, inspection and enforcement 52 21 27 0 0 0 0 52 48 15
2024 Communications or public affairs 31 34 20 9 5 0 0 31 69 100
2024 Security 34 30 21 16 0 0 0 34 66 20
2024 Science and technology 35 32 18 7 5 1 2 36 64 980
2024 Library services 42 39 16 0 3 0 0 42 58 20
2024 Administration and operations 33 34 17 9 6 0 1 34 66 360
2024 Human resources 30 33 22 5 10 0 1 30 70 180
2024 Financial management 30 25 21 10 10 2 2 31 69 170
2024 Procurement 15 47 18 11 8 0 2 16 84 45
2024 Real property 23 57 12 9 0 0 0 23 77 20
2024 Material management 83 9 8 0 0 0 0 83 17 10
2024 Information management 41 31 13 9 3 0 3 42 58 60
2024 Information technology 38 26 23 7 5 0 1 39 61 160
2024 Internal audit 20 57 23 0 0 0 0 20 80 15
2024 Evaluation 24 20 33 18 5 0 0 24 76 15
2024 Data sciences 42 24 22 7 4 0 0 42 58 50
2024 Policy 12 32 24 18 14 0 0 12 88 270
2024 Project management 21 33 21 14 10 1 0 21 79 105
2024 Other services to the public 43 33 9 7 6 0 2 44 56 75
2024 None of the above 31 32 15 10 8 2 1 32 68 150
2022 Client contact centre 33 25 17 8 2 8 7 45
2022 Federal regulators 26 47 7 0 14 0 7 15
2022 Compliance, inspection and enforcement 24 37 21 17 0 0 0 15
2022 Communications or public affairs 31 26 18 14 10 0 0 95
2022 Access to information and privacy 41 32 7 15 0 0 6 10
2022 Security 29 37 14 10 6 0 3 25
2022 Science and technology 33 32 17 10 4 1 3 950
2022 Library services 53 29 19 0 0 0 0 20
2022 Administration and operations 32 32 20 8 9 0 0 345
2022 Human resources 21 36 23 10 7 0 2 195
2022 Financial management 29 36 15 13 7 0 0 170
2022 Procurement 26 20 38 7 6 4 0 45
2022 Real property 31 37 17 10 5 0 0 35
2022 Information management 39 24 26 7 3 0 1 55
2022 Information technology 32 29 16 13 8 0 3 180
2022 Internal audit 37 32 31 0 0 0 0 15
2022 Evaluation 43 19 24 4 10 0 0 15
2022 Data sciences 47 15 14 9 10 0 5 60
2022 Policy 14 27 25 15 19 0 0 250
2022 Project management 22 32 28 13 5 0 0 125
2022 Other services to the public 28 31 20 15 5 0 2 60
2022 None of the above 32 26 22 12 5 3 0 150
2020 Client contact centre 12 45 29 0 13 0 0 25
2020 Federal regulators 15 38 27 15 6 0 0 15
2020 Compliance, inspection and enforcement 50 21 8 14 7 0 0 15
2020 Communications or public affairs 31 22 23 15 9 1 0 110
2020 Access to information and privacy 40 25 19 9 8 0 0 10
2020 Security 40 30 21 5 5 0 0 25
2020 Science and technology 32 33 19 10 4 0 1 1170
2020 Library services 49 31 13 4 4 0 0 25
2020 Administration and operations 29 35 18 11 6 0 0 390
2020 Human resources 31 35 20 10 3 0 1 180
2020 Financial management 20 40 20 9 9 0 2 200
2020 Procurement 17 46 32 2 2 0 0 35
2020 Real property 33 28 24 8 5 2 0 30
2020 Material management 34 38 17 4 0 0 8 15
2020 Information management 54 17 18 5 3 0 2 55
2020 Information technology 32 27 19 15 7 0 1 175
2020 Internal audit 35 15 21 28 0 0 0 15
2020 Evaluation 40 28 16 10 0 6 0 20
2020 Data sciences 54 22 16 3 0 0 5 50
2020 Policy 14 24 26 20 16 0 0 290
2020 Project management 23 39 24 7 7 0 0 115
2020 Other services to the public 30 23 19 12 15 0 0 60
2020 None of the above 29 33 19 11 8 0 0 195
2019 Client contact centre 29 26 26 3 12 0 5 35
2019 Federal regulators 17 50 14 6 12 0 0 15
2019 Compliance, inspection and enforcement 42 21 21 10 6 0 0 20
2019 Communications or public affairs 22 35 20 15 5 0 2 125
2019 Access to information and privacy 66 21 7 0 6 0 0 15
2019 Security 50 26 18 3 3 0 0 30
2019 Science and technology 40 31 16 7 4 0 1 1495
2019 Library services 37 41 19 0 3 0 0 30
2019 Administration and operations 30 32 20 9 6 1 2 405
2019 Human resources 38 32 18 6 5 1 1 180
2019 Financial management 33 38 16 10 3 0 0 210
2019 Procurement 31 39 19 4 2 3 2 45
2019 Real property 34 25 23 13 3 0 2 45
2019 Material management 52 26 15 4 3 0 0 20
2019 Information management 36 36 15 5 4 0 4 65
2019 Information technology 30 36 21 9 3 1 0 175
2019 Internal audit 40 20 9 10 20 0 0 10
2019 Evaluation 46 23 19 8 4 0 0 25
2019 Data sciences 56 29 9 4 1 0 0 70
2019 Policy 18 27 25 19 10 0 0 290
2019 Project management 27 36 22 9 5 1 1 110
2019 Other services to the public 36 26 21 10 6 1 0 80
2019 None of the above 36 29 18 8 6 0 2 240

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 22 14 15 2 3 0 44 56 35
2024 Intelligence analysts 26 27 21 12 13 0 0 26 74 25
2024 Federal regulators 28 31 12 0 28 0 0 28 72 15
2024 Compliance, inspection and enforcement 26 45 0 29 0 0 0 26 74 15
2024 Communications or public affairs 29 26 23 10 12 0 0 29 71 100
2024 Security 23 15 24 27 10 0 0 23 77 20
2024 Science and technology 23 24 22 15 14 1 1 23 77 980
2024 Library services 29 16 30 7 18 0 0 29 71 20
2024 Administration and operations 35 32 15 8 9 1 1 36 64 365
2024 Human resources 27 26 21 11 15 0 2 27 73 185
2024 Financial management 27 28 17 10 14 2 2 28 72 170
2024 Procurement 17 22 22 18 18 3 2 17 83 45
2024 Real property 30 38 17 11 4 0 0 30 70 20
2024 Material management 56 26 9 9 0 0 0 56 44 10
2024 Information management 31 23 16 16 12 0 3 32 68 60
2024 Information technology 25 25 17 15 16 0 1 26 74 160
2024 Internal audit 41 30 17 6 6 0 0 41 59 15
2024 Evaluation 35 22 32 6 5 0 0 35 65 15
2024 Data sciences 24 33 20 15 7 1 1 24 76 50
2024 Policy 18 28 21 19 12 0 1 18 82 270
2024 Project management 26 21 27 9 15 2 0 26 74 105
2024 Other services to the public 35 23 26 7 8 1 1 35 65 75
2024 None of the above 25 23 22 13 13 3 1 26 74 155
2022 Client contact centre 20 28 19 17 6 10 0 45
2022 Federal regulators 6 58 8 13 15 0 0 15
2022 Compliance, inspection and enforcement 13 22 46 15 5 0 0 15
2022 Communications or public affairs 33 20 20 14 12 0 1 95
2022 Access to information and privacy 41 7 26 11 0 0 15 10
2022 Security 28 13 28 12 16 0 3 30
2022 Science and technology 23 27 23 13 12 0 2 955
2022 Library services 31 20 27 16 3 0 3 20
2022 Administration and operations 31 25 19 14 10 0 1 345
2022 Human resources 16 28 19 18 17 0 2 195
2022 Financial management 20 26 21 13 18 0 2 170
2022 Procurement 19 16 19 14 28 2 2 45
2022 Real property 15 29 29 18 7 0 2 35
2022 Information management 20 23 23 23 9 0 1 55
2022 Information technology 27 28 19 12 13 0 1 180
2022 Internal audit 27 63 9 0 0 0 0 15
2022 Evaluation 17 46 23 4 0 7 5 15
2022 Data sciences 30 23 9 13 19 0 5 60
2022 Policy 18 25 22 16 19 0 0 250
2022 Project management 21 25 24 17 12 0 1 125
2022 Other services to the public 32 25 28 6 8 0 2 60
2022 None of the above 22 25 24 12 11 2 3 150
2020 Client contact centre 18 25 35 13 9 0 0 25
2020 Federal regulators 0 30 40 24 6 0 0 15
2020 Compliance, inspection and enforcement 23 19 29 8 21 0 0 15
2020 Communications or public affairs 34 17 23 14 12 1 0 110
2020 Access to information and privacy 21 43 17 9 9 0 0 10
2020 Security 28 25 16 5 26 0 0 25
2020 Science and technology 23 28 22 14 11 0 2 1170
2020 Library services 12 37 44 0 7 0 0 25
2020 Administration and operations 30 32 20 10 7 0 1 390
2020 Human resources 30 24 20 18 7 1 1 180
2020 Financial management 18 34 19 17 10 0 2 200
2020 Procurement 29 33 12 16 8 0 2 35
2020 Real property 19 37 28 5 10 0 2 30
2020 Material management 33 28 14 9 8 0 8 15
2020 Information management 54 18 11 10 5 0 2 55
2020 Information technology 21 20 21 19 17 1 1 175
2020 Internal audit 15 35 43 7 0 0 0 15
2020 Evaluation 28 29 21 6 11 6 0 20
2020 Data sciences 37 13 17 16 3 6 6 50
2020 Policy 17 26 25 19 11 0 1 290
2020 Project management 16 32 25 14 11 1 0 120
2020 Other services to the public 20 24 26 16 12 0 1 60
2020 None of the above 24 22 26 13 14 1 0 195
2019 Client contact centre 29 18 32 15 5 0 2 35
2019 Federal regulators 0 37 37 6 20 0 0 15
2019 Compliance, inspection and enforcement 21 37 16 0 26 0 0 20
2019 Communications or public affairs 29 32 16 12 10 1 2 125
2019 Access to information and privacy 59 28 6 0 0 0 7 15
2019 Security 35 27 16 13 9 0 0 30
2019 Science and technology 31 25 19 13 11 0 1 1500
2019 Library services 28 27 30 6 9 0 0 30
2019 Administration and operations 29 30 20 10 9 1 1 405
2019 Human resources 31 28 20 12 9 1 0 180
2019 Financial management 25 30 19 14 11 0 0 210
2019 Procurement 33 23 20 10 13 0 2 45
2019 Real property 14 25 29 17 13 0 2 45
2019 Material management 28 31 31 7 3 0 0 25
2019 Information management 26 22 23 11 13 0 4 65
2019 Information technology 24 22 24 18 12 0 0 175
2019 Internal audit 40 20 9 20 10 0 0 10
2019 Evaluation 35 27 11 11 16 0 0 25
2019 Data sciences 47 18 15 17 1 1 0 70
2019 Policy 30 30 22 13 4 1 0 290
2019 Project management 21 30 22 10 13 1 4 115
2019 Other services to the public 32 29 18 8 11 1 0 80
2019 None of the above 34 19 23 10 11 1 2 240

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 18 6 5 0 3 9 67 33 35
2024 Intelligence analysts 41 30 17 4 8 0 0 41 59 25
2024 Federal regulators 72 14 14 0 0 0 0 72 28 15
2024 Compliance, inspection and enforcement 73 12 8 0 0 0 8 79 21 15
2024 Communications or public affairs 48 34 6 3 6 1 3 49 51 95
2024 Security 60 30 9 0 0 0 0 60 40 20
2024 Science and technology 46 26 13 4 5 0 5 48 52 980
2024 Library services 81 3 3 0 0 0 12 92 8 20
2024 Administration and operations 58 21 7 4 3 0 7 63 37 365
2024 Human resources 56 20 10 5 4 0 6 59 41 185
2024 Financial management 49 25 7 5 5 2 7 54 46 170
2024 Procurement 42 23 6 5 1 0 22 54 46 45
2024 Real property 35 44 12 0 5 0 3 37 63 20
2024 Material management 91 9 0 0 0 0 0 91 9 10
2024 Information management 65 16 4 1 1 0 12 74 26 60
2024 Information technology 58 20 8 2 3 0 10 64 36 160
2024 Internal audit 58 25 17 0 0 0 0 58 42 15
2024 Evaluation 57 32 6 0 5 0 0 57 43 15
2024 Data sciences 59 28 10 1 0 0 1 60 40 50
2024 Policy 39 29 16 6 7 0 3 40 60 270
2024 Project management 39 30 6 14 7 0 4 41 59 105
2024 Other services to the public 52 26 9 4 4 0 6 55 45 75
2024 None of the above 48 21 10 4 5 2 9 54 46 155
2022 Client contact centre 55 17 7 3 2 8 8 40
2022 Federal regulators 39 35 0 12 7 0 7 15
2022 Compliance, inspection and enforcement 38 31 12 5 7 7 0 15
2022 Communications or public affairs 48 21 11 9 7 0 4 100
2022 Access to information and privacy 64 21 0 0 0 0 15 10
2022 Security 58 15 16 4 3 0 5 30
2022 Science and technology 43 28 13 5 6 0 5 955
2022 Library services 80 6 4 0 4 0 6 20
2022 Administration and operations 52 20 10 5 5 0 8 345
2022 Human resources 49 25 12 6 3 0 6 195
2022 Financial management 46 23 15 6 4 0 6 170
2022 Procurement 42 27 10 8 2 0 10 40
2022 Real property 52 27 15 0 5 0 0 35
2022 Information management 52 26 9 5 3 0 4 55
2022 Information technology 53 22 13 2 4 0 6 180
2022 Internal audit 58 37 6 0 0 0 0 15
2022 Evaluation 73 15 11 0 0 0 0 15
2022 Data sciences 59 20 6 6 3 0 6 60
2022 Policy 30 28 20 9 12 0 1 255
2022 Project management 42 25 16 11 5 0 1 125
2022 Other services to the public 34 32 11 3 7 0 13 60
2022 None of the above 50 23 12 7 3 2 4 150
2020 Client contact centre 36 31 3 12 5 0 12 25
2020 Federal regulators 47 22 13 12 6 0 0 15
2020 Compliance, inspection and enforcement 48 29 8 8 7 0 0 15
2020 Communications or public affairs 48 18 17 9 7 1 0 110
2020 Access to information and privacy 55 28 9 8 0 0 0 10
2020 Security 47 31 4 8 5 0 4 25
2020 Science and technology 44 27 13 7 5 0 4 1175
2020 Library services 50 35 4 9 4 0 0 25
2020 Administration and operations 48 23 14 7 5 0 3 390
2020 Human resources 51 24 10 5 4 0 5 180
2020 Financial management 37 28 12 10 7 0 5 200
2020 Procurement 43 21 25 5 4 0 2 35
2020 Real property 36 49 11 5 0 0 0 30
2020 Material management 63 18 18 0 0 0 0 15
2020 Information management 68 16 10 0 3 0 3 55
2020 Information technology 47 24 15 8 4 1 2 175
2020 Internal audit 43 29 21 7 0 0 0 15
2020 Evaluation 57 16 21 0 0 6 0 20
2020 Data sciences 48 22 20 3 0 0 7 50
2020 Policy 27 26 20 15 11 0 1 290
2020 Project management 30 38 14 8 5 1 4 115
2020 Other services to the public 34 38 12 9 6 0 1 60
2020 None of the above 41 25 13 9 6 2 3 195
2019 Client contact centre 59 11 14 2 5 0 10 35
2019 Federal regulators 47 19 7 6 15 0 7 15
2019 Compliance, inspection and enforcement 74 20 0 0 6 0 0 20
2019 Communications or public affairs 49 27 8 8 4 0 4 125
2019 Access to information and privacy 80 7 0 6 0 0 7 15
2019 Security 55 26 6 8 3 0 3 30
2019 Science and technology 48 26 13 6 4 0 3 1495
2019 Library services 52 22 13 0 3 0 10 30
2019 Administration and operations 56 21 9 5 2 0 5 405
2019 Human resources 56 22 7 6 4 1 4 180
2019 Financial management 56 20 13 5 2 0 4 210
2019 Procurement 63 22 8 2 0 0 6 45
2019 Real property 46 34 8 6 4 0 2 45
2019 Material management 71 10 6 0 0 3 9 25
2019 Information management 57 22 13 1 0 0 7 65
2019 Information technology 52 24 13 3 2 0 5 175
2019 Internal audit 61 9 10 20 0 0 0 10
2019 Evaluation 58 11 24 4 4 0 0 25
2019 Data sciences 72 15 10 1 0 0 2 70
2019 Policy 40 33 16 7 3 0 1 290
2019 Project management 41 35 15 3 2 0 4 110
2019 Other services to the public 56 21 5 7 3 0 8 80
2019 None of the above 54 18 15 5 3 1 5 240

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 28 17 11 5 3 8 32 68 35
2024 Intelligence analysts 26 27 15 20 12 0 0 26 74 25
2024 Federal regulators 33 15 40 6 6 0 0 33 67 15
2024 Compliance, inspection and enforcement 53 25 8 8 6 0 0 53 47 15
2024 Communications or public affairs 33 29 17 13 8 0 0 33 67 100
2024 Security 45 14 20 9 12 0 0 45 55 20
2024 Science and technology 33 31 19 10 7 0 1 33 67 985
2024 Library services 21 30 35 4 9 0 0 21 79 20
2024 Administration and operations 34 24 19 10 11 0 1 34 66 365
2024 Human resources 36 21 18 9 15 0 1 36 64 185
2024 Financial management 27 25 21 9 15 2 1 28 72 170
2024 Procurement 27 35 19 5 13 0 0 27 73 45
2024 Real property 18 47 11 4 15 0 6 19 81 20
2024 Material management 35 27 21 9 8 0 0 35 65 10
2024 Information management 26 22 30 11 11 0 0 26 74 60
2024 Information technology 38 27 15 8 12 0 0 38 62 160
2024 Internal audit 38 12 21 13 17 0 0 38 62 15
2024 Evaluation 32 26 37 0 5 0 0 32 68 15
2024 Data sciences 36 28 21 8 7 0 0 36 64 50
2024 Policy 17 25 24 18 16 0 1 17 83 270
2024 Project management 18 27 19 19 18 0 0 18 82 105
2024 Other services to the public 29 24 18 9 16 4 0 30 70 75
2024 None of the above 29 25 21 8 13 1 3 30 70 155
2022 Client contact centre 45 16 17 8 3 10 0 45
2022 Federal regulators 41 38 0 14 8 0 0 15
2022 Compliance, inspection and enforcement 25 28 28 5 14 0 0 15
2022 Communications or public affairs 35 25 19 15 6 0 0 95
2022 Access to information and privacy 48 36 0 10 0 0 6 10
2022 Security 52 28 0 11 6 0 3 30
2022 Science and technology 30 31 19 10 8 0 1 955
2022 Library services 35 40 22 0 4 0 0 20
2022 Administration and operations 34 28 17 12 8 0 1 345
2022 Human resources 31 33 16 11 8 0 0 195
2022 Financial management 28 35 22 8 7 0 0 170
2022 Procurement 38 25 18 6 14 0 0 45
2022 Real property 38 20 25 7 10 0 0 35
2022 Information management 34 24 16 11 11 2 1 55
2022 Information technology 32 30 16 8 14 0 1 180
2022 Internal audit 29 38 19 7 7 0 0 15
2022 Evaluation 51 35 14 0 0 0 0 15
2022 Data sciences 29 27 12 18 9 0 5 60
2022 Policy 25 21 24 17 13 0 0 255
2022 Project management 31 26 22 11 9 0 1 125
2022 Other services to the public 23 39 18 10 10 0 0 60
2022 None of the above 33 25 22 10 8 1 0 150
2020 Client contact centre 30 29 24 9 4 0 5 25
2020 Federal regulators 29 39 20 12 0 0 0 15
2020 Compliance, inspection and enforcement 41 23 15 22 0 0 0 15
2020 Communications or public affairs 27 23 26 13 10 0 0 110
2020 Access to information and privacy 14 28 25 25 0 0 9 10
2020 Security 41 33 5 13 9 0 0 25
2020 Science and technology 27 30 22 12 9 0 0 1175
2020 Library services 29 30 16 21 4 0 0 25
2020 Administration and operations 31 30 18 13 8 0 0 390
2020 Human resources 29 28 20 14 9 1 0 180
2020 Financial management 31 24 20 14 11 0 1 200
2020 Procurement 12 39 30 11 8 0 0 35
2020 Real property 33 36 14 2 12 0 2 30
2020 Material management 50 28 7 15 0 0 0 15
2020 Information management 35 34 18 7 6 0 0 55
2020 Information technology 36 24 21 11 7 0 0 175
2020 Internal audit 43 28 15 0 14 0 0 15
2020 Evaluation 27 33 16 7 17 0 0 20
2020 Data sciences 19 33 28 13 7 0 0 50
2020 Policy 14 25 24 22 15 0 0 290
2020 Project management 23 35 21 13 8 1 0 115
2020 Other services to the public 18 34 15 22 11 0 0 60
2020 None of the above 21 28 25 16 8 0 2 195
2019 Client contact centre 39 35 16 0 7 0 2 35
2019 Federal regulators 26 20 29 11 14 0 0 15
2019 Compliance, inspection and enforcement 42 25 11 6 16 0 0 20
2019 Communications or public affairs 30 33 18 10 10 0 0 125
2019 Access to information and privacy 38 35 21 6 0 0 0 15
2019 Security 40 26 17 9 8 0 0 30
2019 Science and technology 34 31 20 9 6 0 0 1500
2019 Library services 31 35 24 3 7 0 0 30
2019 Administration and operations 33 29 20 12 5 1 0 405
2019 Human resources 38 33 15 8 6 1 0 180
2019 Financial management 33 38 15 8 6 0 0 210
2019 Procurement 28 46 14 4 6 0 2 45
2019 Real property 47 23 18 7 5 0 0 45
2019 Material management 27 45 28 0 0 0 0 25
2019 Information management 35 36 18 4 5 0 2 65
2019 Information technology 41 30 20 7 2 0 1 175
2019 Internal audit 51 19 0 30 0 0 0 10
2019 Evaluation 35 26 27 0 12 0 0 25
2019 Data sciences 53 18 15 7 5 0 1 70
2019 Policy 22 35 21 12 9 0 0 295
2019 Project management 37 34 15 7 6 2 0 115
2019 Other services to the public 29 34 21 11 4 1 0 80
2019 None of the above 42 25 17 7 7 0 1 240

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 26 13 15 0 3 11 37 63 35
2024 Intelligence analysts 21 45 16 4 14 0 0 21 79 25
2024 Federal regulators 32 46 16 6 0 0 0 32 68 15
2024 Compliance, inspection and enforcement 53 25 0 6 15 0 0 53 47 15
2024 Communications or public affairs 27 44 20 3 3 4 0 28 72 100
2024 Security 36 29 18 11 5 0 0 36 64 20
2024 Science and technology 29 32 18 9 9 1 1 30 70 980
2024 Library services 52 16 19 6 7 0 0 52 48 20
2024 Administration and operations 42 24 18 7 6 0 3 44 56 360
2024 Human resources 29 30 17 9 11 1 3 30 70 185
2024 Financial management 35 26 18 10 8 2 1 37 63 170
2024 Procurement 20 39 30 9 0 0 2 20 80 40
2024 Real property 30 30 29 12 0 0 0 30 70 20
2024 Material management 64 22 0 0 14 0 0 64 36 10
2024 Information management 32 29 21 15 3 0 0 32 68 60
2024 Information technology 35 31 17 10 6 1 2 36 64 160
2024 Internal audit 12 45 30 7 6 0 0 12 88 15
2024 Evaluation 26 30 21 17 6 0 0 26 74 15
2024 Data sciences 30 31 26 8 4 1 0 30 70 50
2024 Policy 17 32 24 13 14 0 1 17 83 270
2024 Project management 19 35 27 8 9 0 2 20 80 105
2024 Other services to the public 30 37 22 6 1 0 4 31 69 75
2024 None of the above 30 35 18 7 6 2 1 31 69 150
2022 Client contact centre 34 17 23 8 5 11 2 45
2022 Federal regulators 38 29 33 0 0 0 0 15
2022 Compliance, inspection and enforcement 25 47 22 0 0 6 0 15
2022 Communications or public affairs 35 38 11 10 7 0 0 100
2022 Access to information and privacy 59 19 12 0 5 0 6 10
2022 Security 40 30 14 9 4 3 0 30
2022 Science and technology 33 31 18 9 7 1 1 955
2022 Library services 46 30 9 14 0 0 0 20
2022 Administration and operations 36 39 15 6 2 2 1 345
2022 Human resources 37 35 14 10 3 0 1 195
2022 Financial management 32 35 17 5 7 2 0 170
2022 Procurement 29 44 12 5 6 2 2 45
2022 Real property 28 33 22 12 2 0 2 35
2022 Information management 36 35 5 14 5 0 6 55
2022 Information technology 38 30 19 4 7 0 3 180
2022 Internal audit 17 48 28 0 7 0 0 15
2022 Evaluation 17 52 22 0 9 0 0 15
2022 Data sciences 47 25 11 4 8 0 5 60
2022 Policy 23 32 26 9 8 1 1 255
2022 Project management 35 24 22 12 6 1 0 125
2022 Other services to the public 36 37 17 5 4 0 2 60
2022 None of the above 31 32 21 6 9 1 0 150
2020 Client contact centre 31 30 26 14 0 0 0 25
2020 Federal regulators 53 20 27 0 0 0 0 15
2020 Compliance, inspection and enforcement 48 21 15 8 8 0 0 15
2020 Communications or public affairs 42 30 16 8 3 0 1 110
2020 Access to information and privacy 57 8 26 0 0 0 9 10
2020 Security 53 20 8 14 5 0 0 25
2020 Science and technology 27 38 21 8 4 1 1 1170
2020 Library services 22 46 19 0 4 0 9 25
2020 Administration and operations 40 33 18 5 2 1 1 390
2020 Human resources 45 31 12 6 4 1 1 180
2020 Financial management 36 45 11 5 1 0 1 200
2020 Procurement 26 53 14 3 0 0 4 30
2020 Real property 23 28 34 0 15 0 0 30
2020 Material management 32 8 46 0 13 0 0 15
2020 Information management 56 20 13 3 2 2 4 55
2020 Information technology 37 33 17 8 5 0 1 175
2020 Internal audit 35 44 14 0 7 0 0 15
2020 Evaluation 22 40 22 10 6 0 0 20
2020 Data sciences 50 24 15 9 0 0 2 50
2020 Policy 27 47 18 3 4 0 1 290
2020 Project management 30 43 17 6 3 2 0 115
2020 Other services to the public 30 39 16 11 4 0 0 60
2020 None of the above 28 31 24 9 6 0 2 195
2019 Client contact centre 42 35 7 0 12 3 0 35
2019 Federal regulators 37 18 19 8 5 13 0 15
2019 Compliance, inspection and enforcement 31 15 28 20 6 0 0 20
2019 Communications or public affairs 29 30 23 11 4 3 0 125
2019 Access to information and privacy 64 23 7 6 0 0 0 15
2019 Security 39 25 15 6 15 0 0 30
2019 Science and technology 36 33 19 7 4 1 1 1500
2019 Library services 27 46 12 6 9 0 0 30
2019 Administration and operations 37 37 18 5 3 0 0 405
2019 Human resources 40 30 16 8 4 1 1 180
2019 Financial management 35 35 18 8 4 0 0 210
2019 Procurement 40 37 14 2 4 0 4 45
2019 Real property 35 32 21 12 0 0 0 45
2019 Material management 53 23 3 11 9 0 0 25
2019 Information management 23 43 20 7 4 1 2 65
2019 Information technology 37 34 18 6 5 0 0 175
2019 Internal audit 40 29 10 0 20 0 0 10
2019 Evaluation 25 27 20 12 16 0 0 25
2019 Data sciences 40 32 20 5 2 0 0 70
2019 Policy 28 42 16 9 4 1 0 290
2019 Project management 29 37 22 6 4 1 2 115
2019 Other services to the public 39 31 15 5 6 3 1 80
2019 None of the above 35 33 20 4 6 2 1 245

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 39 7 11 3 3 8 32 68 35
2024 Intelligence analysts 11 54 19 4 12 0 0 11 89 25
2024 Federal regulators 45 42 14 0 0 0 0 45 55 15
2024 Compliance, inspection and enforcement 21 64 8 8 0 0 0 21 79 15
2024 Communications or public affairs 27 45 14 10 2 0 1 27 73 100
2024 Security 25 39 16 5 10 0 5 26 74 20
2024 Science and technology 29 33 17 10 9 1 1 29 71 985
2024 Library services 38 14 29 10 5 0 4 40 60 20
2024 Administration and operations 30 36 17 8 8 0 2 30 70 365
2024 Human resources 29 27 24 8 11 0 1 29 71 185
2024 Financial management 28 29 22 11 7 2 1 29 71 170
2024 Procurement 18 45 14 6 16 2 0 18 82 45
2024 Real property 29 17 42 9 0 0 3 30 70 20
2024 Material management 31 37 9 14 0 0 9 34 66 10
2024 Information management 32 25 23 8 10 0 2 33 67 60
2024 Information technology 26 29 23 10 9 2 1 27 73 160
2024 Internal audit 19 39 36 0 6 0 0 19 81 15
2024 Evaluation 25 21 43 5 6 0 0 25 75 15
2024 Data sciences 17 29 33 14 7 0 0 17 83 50
2024 Policy 10 29 29 16 15 0 1 11 89 270
2024 Project management 23 29 25 10 12 1 0 23 77 105
2024 Other services to the public 34 42 15 2 5 1 2 35 65 75
2024 None of the above 29 33 14 12 6 2 3 31 69 155
2022 Client contact centre 41 20 10 10 5 10 5 45
2022 Federal regulators 34 35 26 0 5 0 0 15
2022 Compliance, inspection and enforcement 11 42 12 5 16 7 7 15
2022 Communications or public affairs 31 33 18 9 8 0 0 100
2022 Access to information and privacy 52 38 5 0 0 0 6 10
2022 Security 36 28 27 0 7 0 3 30
2022 Science and technology 30 34 19 9 7 1 1 955
2022 Library services 26 28 27 16 3 0 0 20
2022 Administration and operations 30 33 22 7 5 1 1 345
2022 Human resources 26 36 25 7 6 0 0 195
2022 Financial management 32 33 22 6 6 0 1 170
2022 Procurement 35 28 20 2 15 0 0 45
2022 Real property 27 33 26 12 2 0 0 35
2022 Information management 20 39 26 3 8 0 4 55
2022 Information technology 32 29 19 12 7 0 1 180
2022 Internal audit 31 48 7 7 7 0 0 15
2022 Evaluation 29 58 5 5 4 0 0 15
2022 Data sciences 39 29 15 2 10 0 5 60
2022 Policy 17 35 21 11 15 0 1 250
2022 Project management 28 30 27 8 7 0 0 125
2022 Other services to the public 28 42 15 8 5 0 2 60
2022 None of the above 36 30 16 9 5 2 1 150
2020 Client contact centre 26 44 20 11 0 0 0 25
2020 Federal regulators 34 39 8 19 0 0 0 15
2020 Compliance, inspection and enforcement 34 37 14 7 8 0 0 15
2020 Communications or public affairs 34 24 22 12 6 0 1 110
2020 Access to information and privacy 49 25 18 8 0 0 0 10
2020 Security 37 41 5 14 5 0 0 25
2020 Science and technology 26 38 21 10 4 1 1 1170
2020 Library services 20 44 24 4 4 5 0 25
2020 Administration and operations 32 34 19 9 4 0 1 390
2020 Human resources 38 32 17 8 4 0 1 180
2020 Financial management 29 41 18 8 2 1 1 200
2020 Procurement 22 50 19 2 2 0 4 30
2020 Real property 29 37 15 15 5 0 0 30
2020 Material management 33 31 18 7 11 0 0 15
2020 Information management 52 30 10 3 2 0 4 55
2020 Information technology 26 33 24 7 7 0 1 175
2020 Internal audit 8 70 0 21 0 0 0 15
2020 Evaluation 39 29 28 5 0 0 0 20
2020 Data sciences 43 30 16 7 2 0 2 50
2020 Policy 22 37 25 11 5 0 1 290
2020 Project management 21 47 18 8 4 1 0 115
2020 Other services to the public 28 31 29 9 3 0 0 60
2020 None of the above 22 36 21 16 4 0 1 195
2019 Client contact centre 42 22 22 2 12 0 0 35
2019 Federal regulators 25 36 33 0 7 0 0 15
2019 Compliance, inspection and enforcement 31 22 21 10 17 0 0 20
2019 Communications or public affairs 20 36 23 14 5 0 2 125
2019 Access to information and privacy 80 7 7 6 0 0 0 15
2019 Security 33 36 12 9 11 0 0 30
2019 Science and technology 35 30 20 9 4 0 1 1495
2019 Library services 31 35 22 6 6 0 0 30
2019 Administration and operations 29 37 21 8 4 1 0 405
2019 Human resources 31 34 20 9 5 1 1 180
2019 Financial management 30 43 15 10 3 0 0 210
2019 Procurement 42 31 14 8 2 0 4 45
2019 Real property 27 34 28 9 3 0 0 45
2019 Material management 46 24 18 3 6 0 3 25
2019 Information management 24 36 22 13 3 1 2 65
2019 Information technology 28 35 24 9 4 0 0 175
2019 Internal audit 40 10 20 9 20 0 0 10
2019 Evaluation 27 27 15 20 12 0 0 25
2019 Data sciences 41 32 18 8 0 1 0 70
2019 Policy 28 37 21 11 3 0 0 295
2019 Project management 27 40 24 5 5 0 0 115
2019 Other services to the public 28 29 25 10 3 4 0 80
2019 None of the above 35 30 18 8 6 1 2 245

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 37 11 7 0 3 4 40 60 35
2024 Intelligence analysts 13 39 34 4 10 0 0 13 87 25
2024 Federal regulators 60 32 8 0 0 0 0 60 40 15
2024 Compliance, inspection and enforcement 58 21 14 8 0 0 0 58 42 15
2024 Communications or public affairs 29 47 16 3 4 1 1 29 71 100
2024 Security 35 30 10 11 10 5 0 37 63 20
2024 Science and technology 35 33 16 8 7 0 1 35 65 980
2024 Library services 55 21 9 8 6 0 0 55 45 20
2024 Administration and operations 32 33 15 11 7 0 1 33 67 360
2024 Human resources 34 19 22 10 12 0 2 35 65 180
2024 Financial management 30 30 20 7 10 2 1 31 69 170
2024 Procurement 29 37 24 4 5 2 0 29 71 40
2024 Real property 40 14 24 16 6 0 0 40 60 20
2024 Material management 44 56 0 0 0 0 0 44 56 10
2024 Information management 33 27 23 4 9 0 3 34 66 60
2024 Information technology 29 31 26 5 6 1 1 30 70 160
2024 Internal audit 41 30 24 0 6 0 0 41 59 15
2024 Evaluation 11 28 49 11 0 0 0 11 89 15
2024 Data sciences 16 43 19 18 4 0 0 16 84 50
2024 Policy 14 29 23 13 19 1 1 15 85 270
2024 Project management 20 34 26 11 9 0 0 20 80 105
2024 Other services to the public 31 37 16 4 9 1 2 32 68 75
2024 None of the above 35 28 18 8 7 2 3 36 64 155
2022 Client contact centre 33 27 10 10 5 10 6 45
2022 Federal regulators 49 45 6 0 0 0 0 15
2022 Compliance, inspection and enforcement 27 29 28 5 4 0 7 15
2022 Communications or public affairs 37 27 20 11 5 0 0 100
2022 Access to information and privacy 26 47 12 9 0 0 6 10
2022 Security 53 20 10 9 4 0 3 25
2022 Science and technology 34 30 19 10 5 0 1 955
2022 Library services 48 19 26 3 3 0 0 20
2022 Administration and operations 37 36 14 6 5 0 2 345
2022 Human resources 40 31 14 7 8 0 1 195
2022 Financial management 31 38 17 7 5 0 1 170
2022 Procurement 48 20 16 5 8 2 2 45
2022 Real property 20 43 20 10 7 0 0 35
2022 Information management 37 31 21 4 5 0 1 55
2022 Information technology 32 33 16 8 8 1 2 180
2022 Internal audit 43 23 20 0 14 0 0 15
2022 Evaluation 32 23 32 4 9 0 0 15
2022 Data sciences 39 26 11 8 12 0 5 60
2022 Policy 21 32 21 14 11 0 0 255
2022 Project management 30 39 15 6 10 0 0 125
2022 Other services to the public 40 23 25 6 4 0 2 60
2022 None of the above 34 34 13 11 6 2 0 150
2020 Client contact centre 34 26 21 12 7 0 0 25
2020 Federal regulators 34 39 27 0 0 0 0 15
2020 Compliance, inspection and enforcement 37 32 16 7 8 0 0 15
2020 Communications or public affairs 38 32 16 7 6 0 1 110
2020 Access to information and privacy 56 9 35 0 0 0 0 10
2020 Security 53 24 0 13 10 0 0 25
2020 Science and technology 33 34 19 9 3 0 1 1170
2020 Library services 29 48 16 4 4 0 0 25
2020 Administration and operations 31 35 21 8 4 0 0 390
2020 Human resources 39 29 17 9 5 0 1 180
2020 Financial management 38 35 19 6 2 0 0 200
2020 Procurement 31 48 17 2 2 0 0 35
2020 Real property 19 44 13 15 10 0 0 30
2020 Material management 41 27 21 0 11 0 0 15
2020 Information management 47 38 10 3 2 0 0 55
2020 Information technology 36 30 18 10 5 0 1 175
2020 Internal audit 22 50 15 14 0 0 0 15
2020 Evaluation 39 22 29 10 0 0 0 20
2020 Data sciences 48 28 14 6 2 2 0 50
2020 Policy 25 36 23 10 6 0 1 290
2020 Project management 30 41 17 7 3 2 0 115
2020 Other services to the public 35 26 26 10 3 0 0 60
2020 None of the above 23 35 16 14 9 0 2 195
2019 Client contact centre 42 31 15 3 9 0 0 35
2019 Federal regulators 30 37 13 13 7 0 0 15
2019 Compliance, inspection and enforcement 31 22 26 0 21 0 0 20
2019 Communications or public affairs 35 28 22 11 3 0 0 125
2019 Access to information and privacy 52 27 14 0 0 0 6 15
2019 Security 33 44 11 6 6 0 0 30
2019 Science and technology 39 31 16 9 4 0 0 1495
2019 Library services 41 38 10 3 9 0 0 30
2019 Administration and operations 27 40 19 8 4 1 1 405
2019 Human resources 40 31 13 9 7 0 0 180
2019 Financial management 35 36 19 6 4 0 0 210
2019 Procurement 67 17 11 4 2 0 0 45
2019 Real property 27 39 21 12 1 0 0 45
2019 Material management 27 34 18 6 14 0 0 25
2019 Information management 28 27 23 14 5 1 2 65
2019 Information technology 32 35 19 10 4 1 0 175
2019 Internal audit 40 20 10 9 20 0 0 10
2019 Evaluation 27 27 15 8 23 0 0 25
2019 Data sciences 47 33 10 8 2 0 0 70
2019 Policy 23 33 24 14 7 0 0 295
2019 Project management 27 41 16 10 5 0 0 115
2019 Other services to the public 37 28 19 13 4 0 0 80
2019 None of the above 35 28 18 10 7 1 1 245

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 38 7 9 3 5 0 40 60 35
2024 Intelligence analysts 42 33 4 14 8 0 0 42 58 25
2024 Federal regulators 70 21 9 0 0 0 0 70 30 15
2024 Compliance, inspection and enforcement 58 21 8 6 8 0 0 58 42 15
2024 Communications or public affairs 52 27 13 4 3 0 1 52 48 100
2024 Security 47 28 0 21 5 0 0 47 53 20
2024 Science and technology 40 28 14 9 8 0 1 41 59 980
2024 Library services 74 13 0 10 4 0 0 74 26 20
2024 Administration and operations 47 24 13 7 8 0 1 48 52 365
2024 Human resources 43 31 6 5 13 0 2 44 56 180
2024 Financial management 45 31 9 6 8 2 1 46 54 170
2024 Procurement 35 30 24 0 8 3 0 36 64 45
2024 Real property 40 30 21 4 5 0 0 40 60 20
2024 Material management 48 31 0 21 0 0 0 48 52 10
2024 Information management 45 22 15 8 7 0 3 46 54 60
2024 Information technology 54 24 10 6 5 0 2 55 45 160
2024 Internal audit 49 28 12 5 6 0 0 49 51 15
2024 Evaluation 66 24 11 0 0 0 0 66 34 15
2024 Data sciences 39 34 17 6 4 0 0 39 61 50
2024 Policy 36 29 13 9 10 0 3 37 63 270
2024 Project management 31 22 20 10 13 4 0 32 68 105
2024 Other services to the public 49 17 16 10 4 1 3 51 49 75
2024 None of the above 37 26 17 7 8 3 3 39 61 155
2022 Client contact centre 42 21 5 11 7 11 3 45
2022 Federal regulators 56 38 0 6 0 0 0 15
2022 Compliance, inspection and enforcement 35 37 11 12 5 0 0 15
2022 Communications or public affairs 55 26 10 5 3 0 0 95
2022 Access to information and privacy 22 63 10 0 0 0 6 10
2022 Security 68 6 10 6 4 0 5 30
2022 Science and technology 40 29 16 6 6 0 1 955
2022 Library services 37 53 7 3 0 0 0 20
2022 Administration and operations 52 24 12 7 3 0 2 345
2022 Human resources 59 19 9 7 6 0 0 195
2022 Financial management 45 29 11 8 5 1 0 170
2022 Procurement 48 22 12 0 14 0 4 45
2022 Real property 36 31 13 7 9 0 3 35
2022 Information management 54 30 8 1 7 0 1 55
2022 Information technology 52 23 14 4 5 0 2 180
2022 Internal audit 30 47 15 0 7 0 0 15
2022 Evaluation 66 29 5 0 0 0 0 15
2022 Data sciences 49 18 11 6 10 0 5 60
2022 Policy 42 28 13 9 7 1 0 250
2022 Project management 50 26 15 4 6 0 0 125
2022 Other services to the public 56 20 11 7 5 0 2 60
2022 None of the above 45 25 13 6 10 1 0 150
2020 Client contact centre 37 30 29 4 0 0 0 25
2020 Federal regulators 73 19 8 0 0 0 0 15
2020 Compliance, inspection and enforcement 57 12 8 0 23 0 0 15
2020 Communications or public affairs 55 22 12 7 2 0 1 110
2020 Access to information and privacy 72 0 18 9 0 0 0 10
2020 Security 61 12 5 22 0 0 0 25
2020 Science and technology 38 29 16 10 6 0 1 1165
2020 Library services 42 32 15 7 4 0 0 25
2020 Administration and operations 45 29 13 6 7 1 0 385
2020 Human resources 52 28 10 5 5 0 1 175
2020 Financial management 50 29 12 5 3 0 1 200
2020 Procurement 40 47 11 0 2 0 0 35
2020 Real property 38 32 8 9 13 0 0 30
2020 Material management 35 26 28 7 5 0 0 15
2020 Information management 63 19 11 2 5 0 0 55
2020 Information technology 48 26 11 7 7 1 1 175
2020 Internal audit 48 22 15 7 8 0 0 15
2020 Evaluation 50 28 12 6 5 0 0 20
2020 Data sciences 68 17 4 7 5 0 0 50
2020 Policy 44 28 16 8 3 0 1 290
2020 Project management 49 27 11 7 5 1 0 115
2020 Other services to the public 42 32 7 9 7 2 1 60
2020 None of the above 37 27 13 11 10 0 3 195
2019 Client contact centre 44 30 14 5 7 0 0 35
2019 Federal regulators 37 25 26 0 12 0 0 15
2019 Compliance, inspection and enforcement 47 22 10 0 21 0 0 20
2019 Communications or public affairs 51 24 19 5 1 0 0 125
2019 Access to information and privacy 79 14 7 0 0 0 0 15
2019 Security 40 32 18 3 5 0 3 30
2019 Science and technology 46 25 14 9 5 0 0 1495
2019 Library services 43 34 10 7 6 0 0 30
2019 Administration and operations 45 27 14 7 5 1 1 405
2019 Human resources 52 24 12 7 5 0 0 180
2019 Financial management 42 32 14 4 7 0 0 210
2019 Procurement 47 30 12 11 0 0 0 45
2019 Real property 42 30 19 8 1 0 0 45
2019 Material management 49 10 17 14 9 0 0 25
2019 Information management 46 21 15 7 9 1 2 65
2019 Information technology 50 21 16 6 5 1 1 175
2019 Internal audit 40 19 20 0 20 0 0 10
2019 Evaluation 22 43 11 8 15 0 0 25
2019 Data sciences 50 25 15 9 1 0 0 70
2019 Policy 43 31 15 6 4 1 0 290
2019 Project management 45 23 14 13 5 0 0 110
2019 Other services to the public 50 28 5 10 7 0 0 80
2019 None of the above 46 26 14 6 6 1 1 245

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 27 21 5 0 3 2 44 56 35
2024 Intelligence analysts 59 22 19 0 0 0 0 59 41 25
2024 Federal regulators 80 8 6 6 0 0 0 80 20 15
2024 Compliance, inspection and enforcement 34 58 0 0 8 0 0 34 66 15
2024 Communications or public affairs 52 24 10 11 3 0 0 52 48 95
2024 Security 50 29 11 0 10 0 0 50 50 20
2024 Science and technology 47 26 13 6 5 1 1 48 52 980
2024 Library services 72 25 3 0 0 0 0 72 28 20
2024 Administration and operations 54 24 9 6 5 0 2 55 45 360
2024 Human resources 53 26 8 5 5 1 2 55 45 185
2024 Financial management 45 30 13 4 4 2 3 47 53 170
2024 Procurement 60 19 11 3 7 0 0 60 40 45
2024 Real property 50 19 27 0 4 0 0 50 50 20
2024 Material management 36 25 0 39 0 0 0 36 64 10
2024 Information management 60 16 21 0 2 0 2 60 40 60
2024 Information technology 51 30 10 6 2 0 1 52 48 160
2024 Internal audit 62 26 12 0 0 0 0 62 38 15
2024 Evaluation 59 20 16 0 5 0 0 59 41 15
2024 Data sciences 48 21 13 14 4 0 0 48 52 50
2024 Policy 47 30 9 7 6 0 1 47 53 270
2024 Project management 41 20 23 3 14 0 0 41 59 105
2024 Other services to the public 47 33 13 3 2 0 1 48 52 75
2024 None of the above 51 19 11 8 6 1 3 54 46 155
2022 Client contact centre 51 21 14 0 3 8 3 45
2022 Federal regulators 48 45 7 0 0 0 0 15
2022 Compliance, inspection and enforcement 53 36 0 0 4 0 7 15
2022 Communications or public affairs 62 22 10 4 2 0 0 100
2022 Access to information and privacy 61 33 0 0 0 0 6 10
2022 Security 35 27 28 0 4 3 3 30
2022 Science and technology 43 30 14 6 5 0 1 955
2022 Library services 38 16 43 0 3 0 0 20
2022 Administration and operations 59 24 9 3 3 0 1 345
2022 Human resources 66 20 6 4 3 0 1 195
2022 Financial management 56 27 11 3 2 0 1 170
2022 Procurement 67 13 10 0 10 0 0 45
2022 Real property 50 20 14 8 5 0 3 35
2022 Information management 62 27 3 3 3 0 1 55
2022 Information technology 55 23 13 3 4 0 1 180
2022 Internal audit 47 37 16 0 0 0 0 15
2022 Evaluation 48 38 5 5 4 0 0 15
2022 Data sciences 50 19 10 7 8 0 5 60
2022 Policy 44 30 15 7 3 1 0 250
2022 Project management 50 23 9 9 9 0 0 125
2022 Other services to the public 49 33 15 2 0 0 2 60
2022 None of the above 43 28 15 5 7 2 0 150
2020 Client contact centre 27 43 13 3 5 0 9 25
2020 Federal regulators 28 41 25 0 6 0 0 15
2020 Compliance, inspection and enforcement 48 29 0 6 16 0 0 15
2020 Communications or public affairs 36 30 22 7 4 0 1 110
2020 Access to information and privacy 15 51 26 8 0 0 0 10
2020 Security 50 20 20 0 9 0 0 25
2020 Science and technology 23 34 23 13 6 0 0 1175
2020 Library services 25 27 26 19 4 0 0 25
2020 Administration and operations 25 38 24 7 7 0 0 390
2020 Human resources 36 30 17 11 6 0 0 180
2020 Financial management 33 35 18 10 4 0 0 200
2020 Procurement 32 31 23 8 3 4 0 35
2020 Real property 34 42 14 0 10 0 0 30
2020 Material management 38 31 22 4 5 0 0 15
2020 Information management 52 27 14 3 3 0 0 55
2020 Information technology 40 28 20 8 3 0 1 175
2020 Internal audit 15 42 29 15 0 0 0 15
2020 Evaluation 22 39 16 18 6 0 0 20
2020 Data sciences 25 30 25 6 13 0 0 50
2020 Policy 23 35 23 13 5 0 1 290
2020 Project management 27 39 17 13 4 0 0 115
2020 Other services to the public 30 30 17 12 11 0 0 60
2020 None of the above 27 27 21 15 9 1 0 195

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 30 5 12 0 0 2 53 47 35
2024 Intelligence analysts 42 26 23 8 0 0 0 42 58 20
2024 Federal regulators 53 34 8 0 0 6 0 56 44 15
2024 Compliance, inspection and enforcement 32 33 27 0 8 0 0 32 68 15
2024 Communications or public affairs 47 29 14 8 1 0 0 47 53 100
2024 Security 42 38 0 15 5 0 0 42 58 20
2024 Science and technology 40 31 17 6 5 1 1 41 59 980
2024 Library services 40 35 14 11 0 0 0 40 60 20
2024 Administration and operations 38 32 15 9 4 0 1 39 61 360
2024 Human resources 40 33 13 7 7 0 1 40 60 180
2024 Financial management 32 32 18 7 8 2 1 33 67 170
2024 Procurement 16 36 20 12 17 0 0 16 84 40
2024 Real property 32 41 3 19 5 0 0 32 68 20
2024 Material management 21 53 18 8 0 0 0 21 79 10
2024 Information management 33 23 23 16 4 0 0 33 67 60
2024 Information technology 35 34 19 5 6 0 1 35 65 160
2024 Internal audit 52 29 6 6 8 0 0 52 48 15
2024 Evaluation 37 26 16 6 16 0 0 37 63 15
2024 Data sciences 36 24 24 15 1 0 0 36 64 50
2024 Policy 28 36 19 8 7 1 1 28 72 270
2024 Project management 24 40 17 11 5 2 1 25 75 105
2024 Other services to the public 38 41 13 2 4 1 1 38 62 75
2024 None of the above 36 33 15 5 5 1 3 38 62 155
2022 Client contact centre 36 24 16 9 2 10 3 45
2022 Federal regulators 26 39 35 0 0 0 0 15
2022 Compliance, inspection and enforcement 16 62 5 16 0 0 0 15
2022 Communications or public affairs 39 32 16 9 4 0 0 95
2022 Access to information and privacy 54 15 16 9 0 0 6 10
2022 Security 45 34 7 13 0 0 0 30
2022 Science and technology 38 32 17 7 4 1 1 955
2022 Library services 51 15 28 5 0 0 0 20
2022 Administration and operations 37 31 18 8 6 0 0 340
2022 Human resources 35 36 12 10 6 0 1 195
2022 Financial management 33 33 19 9 5 0 1 170
2022 Procurement 35 21 19 13 11 2 0 45
2022 Real property 39 23 23 12 2 0 0 35
2022 Information management 29 35 24 7 3 0 1 55
2022 Information technology 29 32 27 9 2 0 1 180
2022 Internal audit 34 36 22 9 0 0 0 15
2022 Evaluation 31 15 45 5 0 0 4 15
2022 Data sciences 44 23 16 4 8 0 5 60
2022 Policy 26 36 18 12 6 1 0 250
2022 Project management 38 33 18 7 5 0 0 125
2022 Other services to the public 42 33 16 8 0 0 2 60
2022 None of the above 37 35 14 8 2 1 2 150
2020 Client contact centre 29 20 19 12 20 0 0 25
2020 Federal regulators 26 42 21 12 0 0 0 15
2020 Compliance, inspection and enforcement 14 63 6 8 8 0 0 15
2020 Communications or public affairs 30 37 20 8 3 1 0 110
2020 Access to information and privacy 40 24 19 8 9 0 0 10
2020 Security 32 47 16 0 5 0 0 25
2020 Science and technology 31 35 20 9 4 1 1 1170
2020 Library services 30 41 25 0 4 0 0 25
2020 Administration and operations 27 36 24 8 5 0 0 390
2020 Human resources 34 30 20 11 5 0 0 180
2020 Financial management 32 29 21 12 5 0 1 200
2020 Procurement 24 38 14 7 10 4 4 35
2020 Real property 29 35 24 13 0 0 0 30
2020 Material management 39 22 15 20 4 0 0 15
2020 Information management 44 28 18 8 2 0 0 55
2020 Information technology 31 37 18 7 6 1 1 175
2020 Internal audit 43 15 28 14 0 0 0 15
2020 Evaluation 34 33 16 16 0 0 0 20
2020 Data sciences 33 40 12 12 2 0 2 50
2020 Policy 23 31 27 10 7 0 1 290
2020 Project management 25 37 27 7 3 0 0 115
2020 Other services to the public 29 29 22 12 8 0 0 60
2020 None of the above 24 30 22 15 8 1 0 195
2019 Client contact centre 37 41 4 5 10 3 0 35
2019 Federal regulators 30 32 19 5 14 0 0 15
2019 Compliance, inspection and enforcement 37 21 16 5 21 0 0 20
2019 Communications or public affairs 41 33 17 7 2 0 0 125
2019 Access to information and privacy 66 14 13 7 0 0 0 15
2019 Security 61 18 19 0 3 0 0 30
2019 Science and technology 43 31 15 6 3 0 1 1490
2019 Library services 25 43 20 7 6 0 0 30
2019 Administration and operations 31 41 18 5 3 1 1 405
2019 Human resources 37 33 17 6 6 0 1 180
2019 Financial management 37 37 15 7 2 0 1 210
2019 Procurement 40 36 14 10 0 0 0 45
2019 Real property 39 36 18 6 1 0 0 45
2019 Material management 31 48 7 11 3 0 0 25
2019 Information management 47 27 12 10 2 1 2 65
2019 Information technology 37 28 22 9 4 1 0 175
2019 Internal audit 51 41 0 9 0 0 0 10
2019 Evaluation 40 31 8 9 12 0 0 25
2019 Data sciences 53 28 12 3 4 0 0 70
2019 Policy 35 36 16 8 4 1 0 290
2019 Project management 33 35 22 7 2 0 1 115
2019 Other services to the public 42 30 16 5 5 0 1 80
2019 None of the above 46 28 14 5 4 1 2 245

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 14 8 20 8 0 0 50 50 35
2024 Intelligence analysts 21 26 19 13 18 0 4 22 78 25
2024 Federal regulators 41 7 35 17 0 0 0 41 59 15
2024 Compliance, inspection and enforcement 60 19 8 6 8 0 0 60 40 15
2024 Communications or public affairs 33 25 18 13 11 1 0 33 67 95
2024 Security 38 36 5 0 12 0 9 42 58 20
2024 Science and technology 49 29 10 5 5 0 1 50 50 980
2024 Library services 42 7 6 27 18 0 0 42 58 20
2024 Administration and operations 39 21 17 9 12 0 2 40 60 360
2024 Human resources 34 19 19 7 19 0 1 35 65 185
2024 Financial management 38 22 18 7 12 2 1 39 61 170
2024 Procurement 41 27 11 6 14 0 2 42 58 45
2024 Real property 45 36 3 8 8 0 0 45 55 20
2024 Material management 60 18 7 7 8 0 0 60 40 10
2024 Information management 37 10 20 11 19 0 4 38 62 60
2024 Information technology 42 23 14 7 12 1 1 43 57 160
2024 Internal audit 33 23 6 13 25 0 0 33 67 15
2024 Evaluation 27 45 17 6 5 0 0 27 73 15
2024 Data sciences 40 25 12 10 11 0 2 41 59 50
2024 Policy 18 18 17 21 24 0 1 19 81 270
2024 Project management 24 23 12 21 17 1 2 25 75 105
2024 Other services to the public 31 28 13 13 14 1 0 31 69 75
2024 None of the above 38 21 14 10 13 2 2 39 61 155
2022 Client contact centre 55 13 9 12 2 10 0 40
2022 Federal regulators 48 20 15 0 11 0 6 15
2022 Compliance, inspection and enforcement 52 36 0 12 0 0 0 15
2022 Communications or public affairs 52 27 10 3 3 0 6 95
2022 Access to information and privacy 80 10 5 0 0 0 6 10
2022 Security 63 16 11 6 0 0 4 30
2022 Science and technology 54 29 10 2 3 0 2 950
2022 Library services 45 21 19 0 15 0 0 20
2022 Administration and operations 59 22 10 2 4 0 2 345
2022 Human resources 62 16 8 5 5 0 3 195
2022 Financial management 57 20 10 2 6 0 4 170
2022 Procurement 67 20 0 7 2 2 2 45
2022 Real property 59 18 11 7 5 0 0 35
2022 Information management 56 23 9 2 7 1 1 55
2022 Information technology 49 22 10 8 8 0 3 180
2022 Internal audit 63 22 7 0 7 0 0 15
2022 Evaluation 86 5 4 5 0 0 0 15
2022 Data sciences 66 19 6 3 1 0 5 60
2022 Policy 49 25 9 7 4 1 5 255
2022 Project management 57 21 13 3 4 0 1 125
2022 Other services to the public 66 16 6 0 7 0 5 60
2022 None of the above 52 27 10 6 3 1 1 150
2020 Client contact centre 55 32 13 0 0 0 0 25
2020 Federal regulators 63 26 6 6 0 0 0 15
2020 Compliance, inspection and enforcement 61 23 0 0 16 0 0 15
2020 Communications or public affairs 49 28 10 5 4 0 4 105
2020 Access to information and privacy 52 40 8 0 0 0 0 10
2020 Security 61 29 5 5 0 0 0 25
2020 Science and technology 42 33 17 5 3 0 0 1170
2020 Library services 27 28 37 4 4 0 0 25
2020 Administration and operations 49 27 15 5 2 0 2 390
2020 Human resources 57 25 10 5 2 0 1 175
2020 Financial management 55 27 11 4 1 0 1 200
2020 Procurement 44 28 24 3 0 2 0 30
2020 Real property 42 42 10 7 0 0 0 30
2020 Material management 37 28 15 7 13 0 0 15
2020 Information management 51 33 6 2 7 0 2 55
2020 Information technology 55 30 10 3 2 1 0 175
2020 Internal audit 43 50 7 0 0 0 0 15
2020 Evaluation 27 44 11 12 6 0 0 20
2020 Data sciences 49 35 5 5 7 0 0 50
2020 Policy 44 35 12 6 2 0 1 285
2020 Project management 51 33 13 3 1 0 0 120
2020 Other services to the public 55 17 17 4 6 0 0 60
2020 None of the above 43 28 21 4 2 0 2 195
2019 Client contact centre 68 12 12 3 5 0 0 35
2019 Federal regulators 63 8 12 5 5 0 7 15
2019 Compliance, inspection and enforcement 37 26 11 5 21 0 0 20
2019 Communications or public affairs 64 20 7 8 1 0 0 125
2019 Access to information and privacy 62 30 8 0 0 0 0 10
2019 Security 72 23 0 5 0 0 0 30
2019 Science and technology 55 26 12 4 1 0 1 1495
2019 Library services 48 28 7 7 6 0 4 30
2019 Administration and operations 57 24 10 3 3 0 1 405
2019 Human resources 60 19 10 7 3 1 1 180
2019 Financial management 51 28 9 9 2 0 1 210
2019 Procurement 67 18 5 2 6 0 2 45
2019 Real property 68 20 10 2 0 0 0 45
2019 Material management 51 39 6 4 0 0 0 25
2019 Information management 60 21 8 0 8 1 2 65
2019 Information technology 60 22 10 3 4 0 1 175
2019 Internal audit 59 20 0 10 10 0 0 10
2019 Evaluation 54 27 4 4 8 0 4 25
2019 Data sciences 68 22 6 2 2 0 0 70
2019 Policy 53 27 13 4 2 1 0 290
2019 Project management 56 25 10 7 2 0 0 115
2019 Other services to the public 65 21 5 2 3 0 2 80
2019 None of the above 56 18 13 5 6 1 2 245

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 14 8 7 8 3 2 62 38 35
2024 Intelligence analysts 32 40 17 4 8 0 0 32 68 25
2024 Federal regulators 55 33 6 6 0 0 0 55 45 15
2024 Compliance, inspection and enforcement 65 21 14 0 0 0 0 65 35 15
2024 Communications or public affairs 62 23 8 3 4 0 0 62 38 95
2024 Security 46 41 13 0 0 0 0 46 54 20
2024 Science and technology 51 32 9 5 2 0 1 51 49 980
2024 Library services 35 50 11 0 3 0 0 35 65 20
2024 Administration and operations 50 30 10 6 2 1 1 51 49 360
2024 Human resources 47 32 10 4 5 0 2 48 52 180
2024 Financial management 44 33 14 4 3 2 2 45 55 170
2024 Procurement 51 40 5 1 0 1 2 52 48 45
2024 Real property 66 26 5 4 0 0 0 66 34 20
2024 Material management 49 29 14 0 8 0 0 49 51 10
2024 Information management 47 31 8 6 9 0 0 47 53 60
2024 Information technology 62 19 11 3 4 1 1 62 38 160
2024 Internal audit 43 38 6 0 13 0 0 43 57 15
2024 Evaluation 46 37 12 0 5 0 0 46 54 15
2024 Data sciences 37 33 22 8 1 0 0 37 63 50
2024 Policy 33 36 13 10 7 0 1 33 67 270
2024 Project management 38 30 16 6 10 0 1 38 62 105
2024 Other services to the public 41 39 11 3 4 0 2 42 58 75
2024 None of the above 48 18 13 5 11 2 3 50 50 155
2022 Client contact centre 56 26 4 3 2 10 0 45
2022 Federal regulators 58 37 0 0 5 0 0 15
2022 Compliance, inspection and enforcement 60 22 10 7 0 0 0 15
2022 Communications or public affairs 59 34 4 2 1 0 0 100
2022 Access to information and privacy 79 5 10 0 0 0 6 10
2022 Security 43 44 11 2 0 0 0 30
2022 Science and technology 51 30 11 3 3 0 1 955
2022 Library services 31 52 8 6 3 0 0 20
2022 Administration and operations 60 29 7 1 2 0 2 345
2022 Human resources 61 23 11 1 1 0 2 190
2022 Financial management 57 28 11 2 1 0 1 170
2022 Procurement 57 36 4 0 0 2 0 45
2022 Real property 62 33 3 2 0 0 0 35
2022 Information management 69 25 4 0 0 0 1 55
2022 Information technology 61 21 8 5 2 0 3 180
2022 Internal audit 64 36 0 0 0 0 0 15
2022 Evaluation 69 11 15 5 0 0 0 15
2022 Data sciences 52 32 7 2 3 0 5 60
2022 Policy 49 36 11 3 1 1 0 250
2022 Project management 53 32 11 1 3 0 0 125
2022 Other services to the public 61 21 9 0 7 0 2 60
2022 None of the above 49 33 8 2 5 2 1 150
2020 Client contact centre 49 23 21 0 7 0 0 25
2020 Federal regulators 40 35 24 0 0 0 0 15
2020 Compliance, inspection and enforcement 33 28 30 0 8 0 0 15
2020 Communications or public affairs 27 48 18 7 0 0 0 110
2020 Access to information and privacy 21 69 9 0 0 0 0 10
2020 Security 33 46 12 5 4 0 0 25
2020 Science and technology 29 39 19 8 4 0 0 1170
2020 Library services 25 41 19 15 0 0 0 25
2020 Administration and operations 36 38 17 7 2 0 0 390
2020 Human resources 42 29 16 9 4 1 0 180
2020 Financial management 33 43 15 7 2 0 0 195
2020 Procurement 33 30 24 3 6 4 0 30
2020 Real property 57 23 10 8 2 0 0 30
2020 Material management 25 39 20 0 15 0 0 15
2020 Information management 57 30 6 3 2 0 2 55
2020 Information technology 46 39 11 2 1 0 1 175
2020 Internal audit 14 49 29 8 0 0 0 15
2020 Evaluation 16 39 34 11 0 0 0 20
2020 Data sciences 31 37 25 5 2 0 0 50
2020 Policy 29 41 17 7 4 0 0 285
2020 Project management 30 47 15 6 3 0 0 120
2020 Other services to the public 29 32 22 15 3 0 0 60
2020 None of the above 28 46 18 3 4 0 0 195

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 67 12 0 7 0 3 11 78 22 35
2024 Intelligence analysts 65 10 12 0 0 0 13 75 25 25
2024 Federal regulators 80 0 0 6 0 0 14 93 7 15
2024 Compliance, inspection and enforcement 79 6 0 0 0 0 15 93 7 15
2024 Communications or public affairs 81 8 3 2 0 0 7 86 14 95
2024 Security 60 22 4 5 0 0 9 66 34 20
2024 Science and technology 77 10 2 1 1 1 8 85 15 980
2024 Library services 54 35 0 3 0 0 8 58 42 20
2024 Administration and operations 73 10 5 1 3 1 8 79 21 360
2024 Human resources 72 10 5 1 2 1 9 81 19 180
2024 Financial management 70 13 6 0 2 2 7 77 23 170
2024 Procurement 72 20 0 0 0 0 7 78 22 45
2024 Real property 89 8 0 0 0 0 3 92 8 20
2024 Material management 67 9 0 0 8 0 16 80 20 10
2024 Information management 69 8 13 0 4 0 6 74 26 60
2024 Information technology 77 8 5 1 4 1 4 81 19 160
2024 Internal audit 87 6 6 0 0 0 0 87 13 15
2024 Evaluation 77 6 0 6 5 0 6 82 18 15
2024 Data sciences 79 12 3 2 0 0 3 82 18 50
2024 Policy 66 11 5 2 4 1 11 75 25 270
2024 Project management 57 22 6 4 3 0 7 61 39 105
2024 Other services to the public 73 8 8 0 3 0 8 80 20 75
2024 None of the above 63 13 9 2 2 1 10 71 29 150

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 22 2 5 3 3 4 66 34 35
2024 Intelligence analysts 61 19 6 6 0 5 3 67 33 25
2024 Federal regulators 69 0 10 6 0 0 14 81 19 15
2024 Compliance, inspection and enforcement 72 6 0 0 14 0 8 78 22 15
2024 Communications or public affairs 67 12 8 6 4 0 4 70 30 95
2024 Security 60 20 5 4 7 0 4 62 38 20
2024 Science and technology 74 11 4 2 1 1 7 81 19 985
2024 Library services 52 17 9 3 10 0 8 57 43 20
2024 Administration and operations 68 12 7 1 5 1 6 73 27 360
2024 Human resources 63 12 6 5 5 1 9 69 31 180
2024 Financial management 59 20 3 4 5 2 8 64 36 170
2024 Procurement 52 25 11 4 0 0 7 57 43 45
2024 Real property 81 11 0 4 4 0 0 81 19 20
2024 Material management 55 15 7 0 22 0 0 55 45 10
2024 Information management 61 10 10 6 10 0 3 62 38 60
2024 Information technology 63 13 11 3 9 1 2 64 36 160
2024 Internal audit 70 6 6 0 11 0 7 75 25 15
2024 Evaluation 66 6 18 6 5 0 0 66 34 15
2024 Data sciences 72 13 5 4 3 0 3 75 25 50
2024 Policy 49 17 8 6 11 1 8 54 46 270
2024 Project management 36 20 16 10 13 0 5 38 62 105
2024 Other services to the public 59 15 8 1 11 0 6 63 37 75
2024 None of the above 57 15 9 6 6 2 6 62 38 150

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 73 8 2 5 3 3 6 80 20 35
2024 Intelligence analysts 78 9 13 0 0 0 0 78 22 25
2024 Federal regulators 71 0 8 0 7 8 6 83 17 15
2024 Compliance, inspection and enforcement 81 19 0 0 0 0 0 81 19 15
2024 Communications or public affairs 82 7 3 1 3 0 4 85 15 100
2024 Security 76 15 0 0 5 0 4 80 20 20
2024 Science and technology 70 12 5 4 4 2 3 73 27 985
2024 Library services 85 3 3 0 4 0 4 89 11 20
2024 Administration and operations 73 11 5 1 6 0 4 76 24 360
2024 Human resources 75 9 4 2 7 0 2 77 23 185
2024 Financial management 72 12 4 3 3 2 4 77 23 170
2024 Procurement 70 12 4 5 7 0 3 72 28 45
2024 Real property 78 13 9 0 0 0 0 78 22 20
2024 Material management 70 7 0 9 14 0 0 70 30 10
2024 Information management 76 8 4 3 2 1 5 81 19 60
2024 Information technology 77 10 4 4 2 1 2 79 21 160
2024 Internal audit 58 17 6 0 5 6 7 67 33 15
2024 Evaluation 87 6 0 6 0 0 0 87 13 10
2024 Data sciences 68 16 8 2 5 0 1 69 31 50
2024 Policy 62 15 7 6 4 1 5 66 34 270
2024 Project management 67 8 6 5 9 1 4 71 29 105
2024 Other services to the public 78 8 5 2 3 0 4 81 19 75
2024 None of the above 62 13 7 3 6 3 7 68 32 155
2022 Client contact centre 64 10 6 1 5 13 0 45
2022 Federal regulators 82 18 0 0 0 0 0 15
2022 Compliance, inspection and enforcement 62 24 0 7 0 7 0 15
2022 Communications or public affairs 86 4 2 5 2 0 2 100
2022 Access to information and privacy 88 0 7 0 0 0 6 10
2022 Security 80 6 8 0 0 0 5 30
2022 Science and technology 70 14 6 3 3 1 4 955
2022 Library services 84 13 0 0 0 0 3 20
2022 Administration and operations 74 12 4 3 2 0 4 345
2022 Human resources 79 10 3 1 3 0 3 195
2022 Financial management 77 11 4 2 4 1 3 170
2022 Procurement 80 7 7 2 0 2 2 45
2022 Real property 72 18 5 0 2 0 3 35
2022 Information management 78 14 5 0 0 0 4 55
2022 Information technology 75 11 3 3 3 0 4 180
2022 Internal audit 77 9 0 14 0 0 0 15
2022 Evaluation 92 0 0 4 0 0 5 15
2022 Data sciences 78 6 3 0 7 0 6 60
2022 Policy 78 8 3 1 3 1 5 250
2022 Project management 80 9 6 2 1 1 2 125
2022 Other services to the public 79 7 6 1 2 0 5 60
2022 None of the above 74 11 4 3 4 2 2 150
2020 Client contact centre 85 4 12 0 0 0 0 25
2020 Federal regulators 100 0 0 0 0 0 0 15
2020 Compliance, inspection and enforcement 71 21 0 0 8 0 0 15
2020 Communications or public affairs 91 2 2 1 1 0 4 110
2020 Access to information and privacy 91 9 0 0 0 0 0 10
2020 Security 82 14 0 0 0 0 4 25
2020 Science and technology 72 13 6 3 3 1 2 1170
2020 Library services 82 15 4 0 0 0 0 25
2020 Administration and operations 77 10 4 3 2 1 3 385
2020 Human resources 78 10 7 2 1 1 2 175
2020 Financial management 79 11 5 2 1 1 1 200
2020 Procurement 80 10 8 2 0 0 0 30
2020 Real property 67 16 0 8 10 0 0 30
2020 Material management 58 20 10 0 12 0 0 15
2020 Information management 85 7 2 0 2 0 5 55
2020 Information technology 84 6 2 2 3 1 2 175
2020 Internal audit 79 7 7 7 0 0 0 15
2020 Evaluation 78 11 7 0 5 0 0 20
2020 Data sciences 90 3 5 0 0 0 2 50
2020 Policy 79 12 4 1 1 0 2 285
2020 Project management 81 9 1 5 2 1 2 115
2020 Other services to the public 74 18 1 4 1 0 0 60
2020 None of the above 74 11 5 2 4 0 3 195
2019 Client contact centre 68 7 18 2 2 0 3 35
2019 Federal regulators 70 13 5 0 12 0 0 15
2019 Compliance, inspection and enforcement 68 10 0 0 16 0 6 20
2019 Communications or public affairs 82 7 6 1 1 0 5 125
2019 Access to information and privacy 79 7 7 7 0 0 0 15
2019 Security 68 20 3 6 3 0 0 30
2019 Science and technology 71 14 7 4 4 0 1 1500
2019 Library services 84 10 3 3 0 0 0 30
2019 Administration and operations 65 16 9 4 4 1 1 405
2019 Human resources 74 13 4 4 4 1 1 180
2019 Financial management 72 11 9 4 3 0 2 210
2019 Procurement 76 11 4 2 2 0 4 45
2019 Real property 62 20 12 4 0 0 2 45
2019 Material management 63 7 20 3 6 0 0 25
2019 Information management 64 12 11 6 3 0 3 65
2019 Information technology 82 7 3 4 3 1 1 175
2019 Internal audit 61 19 0 0 20 0 0 10
2019 Evaluation 55 11 11 15 8 0 0 25
2019 Data sciences 85 9 3 1 1 0 0 70
2019 Policy 74 13 6 3 3 0 1 290
2019 Project management 74 9 8 4 4 0 2 110
2019 Other services to the public 78 8 10 0 4 1 0 80
2019 None of the above 70 15 7 2 3 1 2 240

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 21 3 10 0 3 2 64 36 35
2024 Intelligence analysts 82 15 3 0 0 0 0 82 18 25
2024 Federal regulators 57 30 6 0 7 0 0 57 43 15
2024 Compliance, inspection and enforcement 81 19 0 0 0 0 0 81 19 15
2024 Communications or public affairs 57 31 7 2 2 0 1 58 42 95
2024 Security 55 19 17 5 5 0 0 55 45 20
2024 Science and technology 55 25 9 6 3 0 1 56 44 985
2024 Library services 54 39 3 0 0 0 4 56 44 20
2024 Administration and operations 59 24 8 4 3 0 3 61 39 360
2024 Human resources 61 20 11 3 2 0 3 63 37 185
2024 Financial management 61 20 6 5 3 2 2 64 36 170
2024 Procurement 65 18 7 8 0 0 2 67 33 45
2024 Real property 58 39 0 3 0 0 0 58 42 20
2024 Material management 70 9 21 0 0 0 0 70 30 10
2024 Information management 54 20 13 7 1 0 4 56 44 60
2024 Information technology 65 26 5 2 0 1 2 66 34 160
2024 Internal audit 56 15 17 6 0 6 0 60 40 15
2024 Evaluation 56 17 27 0 0 0 0 56 44 15
2024 Data sciences 59 27 5 5 3 0 1 59 41 50
2024 Policy 65 22 6 2 3 0 3 67 33 270
2024 Project management 55 25 8 8 1 0 2 57 43 105
2024 Other services to the public 72 16 6 4 1 0 1 73 27 75
2024 None of the above 56 19 8 6 4 4 4 60 40 150
2022 Client contact centre 54 20 11 0 3 10 2 40
2022 Federal regulators 65 23 7 5 0 0 0 15
2022 Compliance, inspection and enforcement 59 27 0 0 7 0 7 15
2022 Communications or public affairs 77 15 6 1 0 0 1 100
2022 Access to information and privacy 83 12 0 0 0 0 6 10
2022 Security 67 15 11 4 0 0 3 30
2022 Science and technology 55 26 9 3 4 0 2 955
2022 Library services 63 31 7 0 0 0 0 20
2022 Administration and operations 63 25 6 2 2 0 2 345
2022 Human resources 74 15 4 3 2 1 2 195
2022 Financial management 64 26 3 2 3 0 2 170
2022 Procurement 71 18 7 2 0 0 2 45
2022 Real property 49 26 15 5 2 0 3 35
2022 Information management 70 20 6 2 0 0 1 55
2022 Information technology 63 24 7 2 1 2 2 180
2022 Internal audit 53 16 24 7 0 0 0 15
2022 Evaluation 86 9 0 0 0 0 5 15
2022 Data sciences 73 16 3 1 1 0 6 60
2022 Policy 73 16 6 0 3 0 2 250
2022 Project management 68 19 10 0 1 1 1 125
2022 Other services to the public 67 18 4 5 3 0 4 60
2022 None of the above 59 20 12 4 2 2 2 150
2020 Client contact centre 81 19 0 0 0 0 0 25
2020 Federal regulators 87 13 0 0 0 0 0 15
2020 Compliance, inspection and enforcement 56 14 15 15 0 0 0 15
2020 Communications or public affairs 78 18 2 1 2 0 0 110
2020 Access to information and privacy 83 8 0 0 0 0 9 10
2020 Security 70 26 4 0 0 0 0 25
2020 Science and technology 59 24 10 4 2 0 1 1165
2020 Library services 74 19 7 0 0 0 0 25
2020 Administration and operations 63 23 8 3 2 0 1 385
2020 Human resources 67 23 4 3 2 0 1 180
2020 Financial management 65 22 8 2 1 0 1 200
2020 Procurement 72 16 9 2 0 0 0 30
2020 Real property 49 31 8 3 10 0 0 30
2020 Material management 39 33 17 0 12 0 0 15
2020 Information management 70 15 7 5 0 0 3 55
2020 Information technology 68 23 6 1 2 0 0 175
2020 Internal audit 49 30 14 7 0 0 0 15
2020 Evaluation 77 11 0 12 0 0 0 20
2020 Data sciences 82 11 5 2 0 0 0 50
2020 Policy 71 22 4 1 0 0 1 285
2020 Project management 67 20 7 3 3 0 0 115
2020 Other services to the public 70 19 6 5 0 0 0 60
2020 None of the above 55 28 10 3 3 0 1 195
2019 Client contact centre 63 19 14 2 2 0 0 35
2019 Federal regulators 37 40 7 11 0 0 7 15
2019 Compliance, inspection and enforcement 62 27 6 0 5 0 0 20
2019 Communications or public affairs 59 31 5 2 1 0 2 125
2019 Access to information and privacy 73 13 14 0 0 0 0 15
2019 Security 66 26 6 0 3 0 0 30
2019 Science and technology 54 26 11 5 3 0 1 1495
2019 Library services 56 22 20 0 3 0 0 30
2019 Administration and operations 51 26 14 5 4 0 1 400
2019 Human resources 59 24 13 2 2 1 0 180
2019 Financial management 52 31 9 5 2 0 1 210
2019 Procurement 70 8 8 8 2 2 2 45
2019 Real property 54 30 8 6 0 0 2 45
2019 Material management 49 42 9 0 0 0 0 25
2019 Information management 49 25 10 8 5 0 2 65
2019 Information technology 59 26 8 4 2 0 1 175
2019 Internal audit 50 20 10 10 10 0 0 10
2019 Evaluation 42 35 4 7 11 0 0 25
2019 Data sciences 69 19 9 1 1 0 0 70
2019 Policy 63 24 8 2 3 0 0 295
2019 Project management 59 25 9 3 4 0 1 110
2019 Other services to the public 51 38 8 0 1 0 1 80
2019 None of the above 58 21 12 3 5 0 1 240

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 68 10 8 8 0 3 2 72 28 35
2024 Intelligence analysts 77 19 4 0 0 0 0 77 23 25
2024 Federal regulators 78 14 8 0 0 0 0 78 22 15
2024 Compliance, inspection and enforcement 73 13 14 0 0 0 0 73 27 15
2024 Communications or public affairs 70 11 12 3 3 0 1 71 29 100
2024 Security 56 14 11 19 0 0 0 56 44 20
2024 Science and technology 59 19 10 5 5 1 1 60 40 980
2024 Library services 83 4 3 3 7 0 0 83 17 20
2024 Administration and operations 65 15 7 4 6 0 2 67 33 360
2024 Human resources 62 17 7 3 9 0 2 63 37 180
2024 Financial management 63 16 7 6 4 2 2 66 34 170
2024 Procurement 60 24 13 0 2 0 2 61 39 45
2024 Real property 55 31 7 4 3 0 0 55 45 20
2024 Material management 61 24 0 0 14 0 0 61 39 10
2024 Information management 67 17 7 4 0 0 4 70 30 60
2024 Information technology 70 17 6 4 2 0 2 71 29 160
2024 Internal audit 69 12 13 0 5 0 0 69 31 15
2024 Evaluation 40 22 33 6 0 0 0 40 60 15
2024 Data sciences 64 20 5 5 4 0 1 65 35 50
2024 Policy 55 18 12 5 9 0 2 56 44 270
2024 Project management 59 17 7 6 11 1 0 59 41 105
2024 Other services to the public 72 18 4 2 2 1 1 74 26 75
2024 None of the above 61 14 8 3 8 2 4 65 35 150
2022 Client contact centre 69 6 6 5 2 10 2 45
2022 Federal regulators 82 18 0 0 0 0 0 15
2022 Compliance, inspection and enforcement 71 16 5 0 0 0 7 15
2022 Communications or public affairs 75 9 9 2 5 0 0 95
2022 Access to information and privacy 90 5 0 0 0 0 6 10
2022 Security 77 12 4 0 4 0 3 30
2022 Science and technology 60 20 8 5 4 1 2 955
2022 Library services 79 8 6 6 0 0 0 20
2022 Administration and operations 74 14 4 4 3 0 2 340
2022 Human resources 73 12 7 2 3 1 2 195
2022 Financial management 60 20 8 4 6 0 1 170
2022 Procurement 78 9 7 3 2 0 2 45
2022 Real property 56 26 5 5 5 0 3 35
2022 Information management 64 25 1 4 4 0 1 55
2022 Information technology 64 19 7 2 5 1 2 180
2022 Internal audit 67 15 18 0 0 0 0 15
2022 Evaluation 70 20 0 5 0 0 5 15
2022 Data sciences 63 19 7 6 1 0 5 60
2022 Policy 67 18 4 3 5 1 2 250
2022 Project management 71 17 7 2 2 0 1 125
2022 Other services to the public 70 12 8 2 3 2 4 60
2022 None of the above 59 21 7 4 7 2 0 150
2020 Client contact centre 72 17 11 0 0 0 0 25
2020 Federal regulators 92 8 0 0 0 0 0 15
2020 Compliance, inspection and enforcement 69 8 7 8 8 0 0 15
2020 Communications or public affairs 70 17 9 3 1 0 0 110
2020 Security 73 5 13 4 5 0 0 25
2020 Science and technology 59 20 10 5 4 1 1 1170
2020 Library services 81 4 12 4 0 0 0 25
2020 Administration and operations 68 15 8 4 4 0 1 390
2020 Human resources 67 18 7 3 4 0 1 180
2020 Financial management 66 19 8 4 3 0 1 200
2020 Procurement 73 17 7 0 0 2 0 30
2020 Real property 43 21 15 9 12 0 0 30
2020 Material management 31 36 10 8 15 0 0 15
2020 Information management 79 11 3 3 2 0 2 55
2020 Information technology 68 16 7 2 6 0 0 175
2020 Internal audit 54 24 22 0 0 0 0 15
2020 Evaluation 66 17 7 5 6 0 0 20
2020 Data sciences 75 12 10 2 2 0 0 50
2020 Policy 68 21 7 1 2 0 1 285
2020 Project management 67 15 8 8 2 0 0 115
2020 Other services to the public 63 20 9 4 3 0 0 60
2020 None of the above 57 21 12 5 5 0 0 195
2019 Client contact centre 63 21 9 5 2 0 0 35
2019 Federal regulators 67 7 8 6 13 0 0 15
2019 Compliance, inspection and enforcement 58 10 5 6 21 0 0 20
2019 Communications or public affairs 61 23 9 4 2 0 2 125
2019 Access to information and privacy 73 13 14 0 0 0 0 15
2019 Security 56 14 15 12 3 0 0 30
2019 Science and technology 60 20 10 4 5 0 1 1490
2019 Library services 68 19 7 0 6 0 0 30
2019 Administration and operations 59 21 7 6 5 0 1 400
2019 Human resources 66 15 10 5 4 0 0 180
2019 Financial management 60 20 10 5 3 0 1 210
2019 Procurement 66 13 14 2 4 0 2 45
2019 Real property 57 24 13 5 0 0 2 45
2019 Material management 46 17 20 7 9 0 0 25
2019 Information management 66 13 12 5 2 0 2 65
2019 Information technology 63 21 7 4 4 0 1 175
2019 Internal audit 51 29 0 0 20 0 0 10
2019 Evaluation 49 32 0 8 12 0 0 25
2019 Data sciences 75 13 8 4 0 0 0 70
2019 Policy 62 18 10 4 4 1 1 290
2019 Project management 60 21 7 8 4 0 1 110
2019 Other services to the public 66 15 3 4 9 2 0 80
2019 None of the above 65 17 8 4 5 1 1 240

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 2 13 8 0 3 22 69 31 35
2024 Intelligence analysts 56 11 4 0 0 0 30 79 21 25
2024 Federal regulators 59 6 0 6 7 0 22 75 25 15
2024 Compliance, inspection and enforcement 65 6 0 0 0 0 29 92 8 15
2024 Communications or public affairs 59 8 6 2 0 1 23 78 22 95
2024 Security 57 20 7 5 0 0 12 64 36 20
2024 Science and technology 63 14 5 3 1 0 14 74 26 980
2024 Library services 71 7 7 0 0 0 15 84 16 20
2024 Administration and operations 59 10 3 2 2 0 25 78 22 365
2024 Human resources 56 10 10 0 2 0 22 72 28 185
2024 Financial management 55 13 5 2 2 2 22 72 28 170
2024 Procurement 57 5 1 2 0 0 35 88 12 40
2024 Real property 52 12 3 0 0 0 32 77 23 20
2024 Material management 70 7 0 0 0 0 23 91 9 10
2024 Information management 60 9 7 1 3 0 20 74 26 60
2024 Information technology 69 9 5 2 1 0 14 81 19 160
2024 Internal audit 76 12 6 6 0 0 0 76 24 15
2024 Evaluation 61 6 11 0 0 0 22 78 22 15
2024 Data sciences 61 17 3 3 0 0 15 72 28 50
2024 Policy 55 11 3 2 1 0 28 77 23 270
2024 Project management 59 12 3 1 3 2 21 76 24 105
2024 Other services to the public 61 11 8 0 1 0 19 76 24 75
2024 None of the above 55 8 3 3 2 3 25 77 23 150
2022 Client contact centre 59 12 5 0 3 10 11 45
2022 Federal regulators 45 30 7 0 5 0 12 15
2022 Compliance, inspection and enforcement 39 11 0 5 7 0 37 15
2022 Communications or public affairs 69 8 4 2 0 0 18 95
2022 Access to information and privacy 79 0 5 5 0 0 11 10
2022 Security 78 10 7 0 0 0 6 30
2022 Science and technology 62 13 6 2 1 1 15 955
2022 Library services 59 16 0 0 4 0 22 20
2022 Administration and operations 61 10 3 1 1 0 24 345
2022 Human resources 63 9 4 0 1 0 22 195
2022 Financial management 61 19 5 2 0 0 12 170
2022 Procurement 63 9 5 2 0 0 22 40
2022 Real property 52 21 5 5 0 0 17 35
2022 Information management 61 9 1 2 0 0 26 55
2022 Information technology 60 16 8 5 0 0 12 180
2022 Internal audit 70 21 9 0 0 0 0 15
2022 Evaluation 78 4 0 0 0 0 19 15
2022 Data sciences 64 9 3 0 1 0 22 60
2022 Policy 61 15 6 0 0 0 17 250
2022 Project management 66 11 5 2 1 0 14 125
2022 Other services to the public 66 6 7 2 3 0 16 60
2022 None of the above 62 12 2 3 1 1 18 150
2020 Client contact centre 67 9 5 0 0 0 19 25
2020 Federal regulators 62 26 6 0 0 0 6 15
2020 Compliance, inspection and enforcement 69 7 8 0 0 0 16 15
2020 Communications or public affairs 73 10 4 1 0 1 11 110
2020 Access to information and privacy 65 0 8 0 9 0 18 10
2020 Security 64 28 0 4 0 0 4 25
2020 Science and technology 62 15 5 2 1 0 14 1170
2020 Library services 54 8 8 4 0 0 27 25
2020 Administration and operations 58 10 5 3 1 0 23 390
2020 Human resources 62 13 2 1 1 1 20 180
2020 Financial management 61 16 5 2 2 0 15 200
2020 Procurement 62 12 2 0 0 0 23 35
2020 Real property 45 16 10 5 5 2 17 30
2020 Material management 76 0 13 0 0 0 11 15
2020 Information management 66 9 5 2 3 0 15 55
2020 Information technology 67 18 6 1 1 1 7 175
2020 Internal audit 72 21 0 0 0 0 7 15
2020 Evaluation 83 6 0 0 0 0 11 20
2020 Data sciences 84 8 7 0 0 0 2 50
2020 Policy 58 16 6 1 1 0 18 285
2020 Project management 63 12 5 0 0 0 20 120
2020 Other services to the public 62 12 1 0 0 0 24 60
2020 None of the above 54 15 4 2 2 0 23 195
2019 Client contact centre 56 16 9 0 7 0 12 35
2019 Federal regulators 55 0 13 0 0 0 32 15
2019 Compliance, inspection and enforcement 47 20 0 0 6 0 26 20
2019 Communications or public affairs 63 12 1 2 0 0 22 125
2019 Access to information and privacy 80 7 0 6 0 0 7 15
2019 Security 54 17 11 0 0 0 17 30
2019 Science and technology 63 15 5 2 1 0 14 1485
2019 Library services 40 15 6 3 6 0 30 30
2019 Administration and operations 56 13 4 3 1 0 23 400
2019 Human resources 58 10 4 1 2 1 25 180
2019 Financial management 58 16 8 1 2 0 15 205
2019 Procurement 69 11 2 2 0 0 16 45
2019 Real property 53 23 14 0 0 0 11 45
2019 Material management 55 8 8 0 0 0 30 25
2019 Information management 61 10 0 1 5 0 24 65
2019 Information technology 70 13 5 3 1 0 8 175
2019 Internal audit 51 29 0 0 0 0 20 10
2019 Evaluation 47 11 19 0 4 0 19 25
2019 Data sciences 75 12 3 0 0 0 10 70
2019 Policy 55 9 5 2 0 0 29 290
2019 Project management 52 21 6 3 2 0 17 110
2019 Other services to the public 41 8 4 2 0 0 45 80
2019 None of the above 66 9 3 1 2 0 18 240

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 71 12 4 5 0 3 4 77 23 35
2024 Intelligence analysts 69 27 4 0 0 0 0 69 31 25
2024 Federal regulators 85 15 0 0 0 0 0 85 15 15
2024 Compliance, inspection and enforcement 67 18 15 0 0 0 0 67 33 15
2024 Communications or public affairs 74 23 1 0 0 0 2 76 24 95
2024 Security 82 14 5 0 0 0 0 82 18 20
2024 Science and technology 71 17 5 1 2 1 4 75 25 980
2024 Library services 89 3 5 0 0 0 3 92 8 20
2024 Administration and operations 73 16 3 0 2 0 5 77 23 360
2024 Human resources 69 17 4 1 1 0 8 75 25 180
2024 Financial management 65 14 9 4 2 2 4 69 31 170
2024 Procurement 77 9 6 0 0 0 8 84 16 45
2024 Real property 57 28 11 4 0 0 0 57 43 20
2024 Material management 63 23 0 0 0 0 14 74 26 10
2024 Information management 80 15 0 2 1 0 3 82 18 60
2024 Information technology 74 15 4 1 1 1 5 79 21 160
2024 Internal audit 88 6 6 0 0 0 0 88 12 15
2024 Evaluation 94 0 6 0 0 0 0 94 6 15
2024 Data sciences 71 15 1 3 0 0 9 78 22 50
2024 Policy 64 21 4 2 0 0 8 70 30 270
2024 Project management 63 17 9 2 2 1 7 68 32 105
2024 Other services to the public 75 16 6 1 0 1 2 77 23 75
2024 None of the above 65 18 2 2 2 1 9 72 28 150
2022 Client contact centre 72 8 6 0 4 8 2 45
2022 Federal regulators 53 30 12 5 0 0 0 15
2022 Compliance, inspection and enforcement 69 24 0 0 0 0 7 15
2022 Communications or public affairs 86 7 2 0 0 0 5 100
2022 Access to information and privacy 90 5 0 0 0 0 6 10
2022 Security 70 16 4 0 0 0 9 30
2022 Science and technology 70 17 5 1 1 1 5 955
2022 Library services 81 16 0 0 0 0 3 20
2022 Administration and operations 76 14 4 1 0 0 5 345
2022 Human resources 73 13 3 0 3 0 8 190
2022 Financial management 71 15 3 2 3 0 6 170
2022 Procurement 72 14 7 0 2 0 4 45
2022 Real property 59 27 2 3 0 0 10 35
2022 Information management 78 9 1 0 0 4 7 55
2022 Information technology 69 22 2 3 1 0 4 180
2022 Internal audit 74 26 0 0 0 0 0 15
2022 Evaluation 80 15 0 0 0 0 5 15
2022 Data sciences 79 7 0 1 5 0 7 60
2022 Policy 74 12 5 2 1 0 5 250
2022 Project management 68 19 6 3 0 1 3 125
2022 Other services to the public 79 8 3 3 0 0 7 60
2022 None of the above 73 12 6 2 2 1 4 150
2020 Client contact centre 79 9 9 0 0 0 3 25
2020 Federal regulators 62 26 12 0 0 0 0 15
2020 Compliance, inspection and enforcement 84 8 0 8 0 0 0 15
2020 Communications or public affairs 83 10 2 1 0 0 4 110
2020 Access to information and privacy 92 8 0 0 0 0 0 10
2020 Security 55 41 0 0 0 0 4 25
2020 Science and technology 73 15 5 1 1 0 4 1180
2020 Library services 73 19 4 4 0 0 0 25
2020 Administration and operations 76 14 5 2 0 1 2 390
2020 Human resources 82 12 1 1 1 1 3 175
2020 Financial management 75 16 3 0 1 0 5 200
2020 Procurement 90 7 2 0 0 0 0 35
2020 Real property 69 20 7 5 0 0 0 30
2020 Material management 75 7 6 3 4 0 3 15
2020 Information management 86 7 2 0 2 0 3 55
2020 Information technology 78 11 5 2 1 1 3 175
2020 Internal audit 100 0 0 0 0 0 0 15
2020 Evaluation 82 12 6 0 0 0 0 15
2020 Data sciences 88 3 5 2 0 0 2 50
2020 Policy 72 20 5 1 1 0 1 290
2020 Project management 67 22 7 1 2 0 2 120
2020 Other services to the public 64 23 8 3 1 0 1 60
2020 None of the above 62 26 4 5 0 1 2 195
2019 Client contact centre 70 15 8 5 2 0 0 35
2019 Federal regulators 73 13 0 8 0 0 7 15
2019 Compliance, inspection and enforcement 72 16 0 0 11 0 0 20
2019 Communications or public affairs 76 15 4 0 0 0 5 125
2019 Access to information and privacy 87 13 0 0 0 0 0 15
2019 Security 66 19 9 3 0 0 3 30
2019 Science and technology 76 14 4 1 1 0 4 1495
2019 Library services 76 10 0 3 3 0 8 30
2019 Administration and operations 72 18 3 2 0 0 5 400
2019 Human resources 81 9 2 1 2 1 4 180
2019 Financial management 75 13 4 1 1 0 5 210
2019 Procurement 78 18 2 0 2 0 0 45
2019 Real property 48 30 10 8 2 0 2 45
2019 Material management 69 13 14 0 0 0 4 25
2019 Information management 76 15 3 0 0 0 7 65
2019 Information technology 76 15 3 1 1 0 4 175
2019 Internal audit 80 20 0 0 0 0 0 10
2019 Evaluation 74 7 11 0 4 0 4 25
2019 Data sciences 88 11 0 0 1 0 0 70
2019 Policy 74 17 5 0 0 0 3 290
2019 Project management 71 22 1 3 1 0 2 110
2019 Other services to the public 69 20 0 2 2 1 6 80
2019 None of the above 76 11 5 3 1 0 4 240

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 16 13 7 0 3 2 61 39 35
2024 Intelligence analysts 46 44 4 3 4 0 0 46 54 25
2024 Federal regulators 65 29 6 0 0 0 0 65 35 15
2024 Compliance, inspection and enforcement 44 22 0 26 0 0 8 48 52 15
2024 Communications or public affairs 54 15 6 9 15 0 1 55 45 95
2024 Security 70 20 0 4 5 0 0 70 30 20
2024 Science and technology 51 19 12 5 8 1 3 54 46 985
2024 Library services 44 32 5 0 15 0 4 46 54 20
2024 Administration and operations 52 21 13 4 7 1 2 54 46 360
2024 Human resources 53 19 8 9 8 0 3 54 46 185
2024 Financial management 50 20 13 6 8 2 2 52 48 170
2024 Procurement 63 19 6 2 7 1 2 65 35 45
2024 Real property 55 20 7 0 17 0 0 55 45 20
2024 Material management 71 9 20 0 0 0 0 71 29 10
2024 Information management 48 22 12 7 8 0 3 50 50 60
2024 Information technology 56 21 11 4 7 1 0 57 43 160
2024 Internal audit 67 26 0 0 7 0 0 67 33 15
2024 Evaluation 76 24 0 0 0 0 0 76 24 15
2024 Data sciences 47 12 6 14 14 3 4 51 49 50
2024 Policy 47 23 12 8 6 2 3 49 51 270
2024 Project management 50 20 11 5 11 0 3 52 48 105
2024 Other services to the public 54 16 14 3 11 1 1 55 45 75
2024 None of the above 55 18 9 5 7 2 3 58 42 155
2022 Client contact centre 64 13 5 0 7 11 0 45
2022 Federal regulators 65 22 7 5 0 0 0 15
2022 Compliance, inspection and enforcement 45 25 17 0 0 0 13 15
2022 Communications or public affairs 79 12 5 2 1 0 1 100
2022 Access to information and privacy 90 0 0 5 0 0 6 10
2022 Security 71 16 4 3 3 0 3 30
2022 Science and technology 64 17 6 4 5 1 4 960
2022 Library services 57 13 3 12 12 0 3 20
2022 Administration and operations 66 16 4 2 7 0 3 345
2022 Human resources 80 12 2 1 3 0 3 195
2022 Financial management 71 16 4 2 3 0 4 170
2022 Procurement 78 17 2 2 0 0 2 45
2022 Real property 59 24 8 2 5 0 3 35
2022 Information management 70 15 9 2 2 0 3 55
2022 Information technology 65 15 5 5 8 0 3 180
2022 Internal audit 85 15 0 0 0 0 0 15
2022 Evaluation 49 31 11 5 5 0 0 15
2022 Data sciences 66 10 2 7 8 1 6 60
2022 Policy 70 16 5 5 2 1 2 250
2022 Project management 74 17 4 1 1 0 3 125
2022 Other services to the public 66 13 11 3 2 0 5 60
2022 None of the above 60 20 7 5 4 2 2 150
2020 Client contact centre 75 17 9 0 0 0 0 25
2020 Federal regulators 46 47 6 0 0 0 0 15
2020 Compliance, inspection and enforcement 56 22 16 6 0 0 0 15
2020 Communications or public affairs 72 12 9 1 5 0 1 110
2020 Access to information and privacy 57 34 9 0 0 0 0 10
2020 Security 86 10 4 0 0 0 0 25
2020 Science and technology 62 20 8 3 5 1 2 1175
2020 Library services 33 32 19 0 16 0 0 25
2020 Administration and operations 67 15 10 4 2 0 2 390
2020 Human resources 71 19 6 1 1 1 2 175
2020 Financial management 70 19 5 2 2 0 2 200
2020 Procurement 73 17 10 0 0 0 0 35
2020 Real property 66 25 0 2 7 0 0 30
2020 Material management 59 15 10 8 8 0 0 15
2020 Information management 75 16 2 0 7 0 0 55
2020 Information technology 69 13 8 6 2 2 0 175
2020 Internal audit 72 22 7 0 0 0 0 15
2020 Evaluation 95 0 0 5 0 0 0 20
2020 Data sciences 70 22 7 0 2 0 0 50
2020 Policy 71 15 7 3 3 0 0 290
2020 Project management 59 24 7 6 1 1 2 115
2020 Other services to the public 56 24 11 6 3 0 0 60
2020 None of the above 53 22 15 5 3 1 1 195
2019 Client contact centre 65 21 7 0 2 3 2 35
2019 Federal regulators 68 7 13 5 0 0 7 15
2019 Compliance, inspection and enforcement 83 5 0 0 11 0 0 20
2019 Communications or public affairs 74 12 1 2 5 0 5 125
2019 Access to information and privacy 73 0 20 0 0 0 7 15
2019 Security 72 14 3 0 8 3 0 30
2019 Science and technology 66 15 7 4 5 0 2 1500
2019 Library services 37 17 11 10 17 0 8 30
2019 Administration and operations 70 14 7 3 3 0 3 405
2019 Human resources 72 14 7 1 3 1 3 180
2019 Financial management 76 14 4 2 2 0 2 210
2019 Procurement 75 14 8 2 0 0 2 45
2019 Real property 64 24 7 3 0 0 2 45
2019 Material management 82 4 0 10 0 0 4 25
2019 Information management 71 16 2 2 5 0 6 65
2019 Information technology 73 10 8 2 5 1 2 175
2019 Internal audit 90 10 0 0 0 0 0 10
2019 Evaluation 69 27 4 0 0 0 0 25
2019 Data sciences 77 12 5 1 5 0 0 70
2019 Policy 81 10 3 3 1 0 1 290
2019 Project management 63 15 9 2 6 0 4 110
2019 Other services to the public 70 18 2 3 5 0 2 80
2019 None of the above 69 13 7 3 5 1 2 240

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 68 8 12 5 2 3 2 72 28 35
2024 Intelligence analysts 61 26 9 0 0 0 4 64 36 25
2024 Federal regulators 68 12 6 0 0 8 6 79 21 15
2024 Compliance, inspection and enforcement 39 27 26 0 0 0 8 42 58 15
2024 Communications or public affairs 45 28 16 3 5 0 2 46 54 95
2024 Security 51 49 0 0 0 0 0 51 49 20
2024 Science and technology 51 29 12 3 2 0 3 53 47 985
2024 Library services 43 21 23 7 6 0 0 43 57 20
2024 Administration and operations 45 28 16 5 3 1 3 46 54 360
2024 Human resources 50 23 13 6 5 0 4 51 49 185
2024 Financial management 41 25 20 6 5 2 2 42 58 170
2024 Procurement 49 23 12 11 2 2 1 51 49 45
2024 Real property 51 24 13 11 0 0 0 51 49 20
2024 Material management 58 13 20 0 0 0 9 64 36 10
2024 Information management 35 31 23 4 0 0 6 38 62 60
2024 Information technology 52 30 12 3 1 0 1 53 47 160
2024 Internal audit 59 41 0 0 0 0 0 59 41 15
2024 Evaluation 32 29 34 6 0 0 0 32 68 15
2024 Data sciences 40 39 15 3 0 0 3 41 59 50
2024 Policy 46 29 13 4 4 1 3 48 52 270
2024 Project management 38 18 24 7 7 1 6 40 60 105
2024 Other services to the public 42 35 9 9 3 0 2 43 57 75
2024 None of the above 50 21 14 3 5 1 6 54 46 155
2022 Client contact centre 50 19 13 7 4 8 0 45
2022 Federal regulators 45 34 21 0 0 0 0 15
2022 Compliance, inspection and enforcement 36 37 27 0 0 0 0 15
2022 Communications or public affairs 55 26 8 5 5 0 1 100
2022 Access to information and privacy 74 6 0 9 5 0 6 10
2022 Security 57 32 8 3 0 0 0 30
2022 Science and technology 49 29 11 4 2 1 3 955
2022 Library services 39 34 25 3 0 0 0 20
2022 Administration and operations 50 26 14 3 4 0 3 345
2022 Human resources 52 20 14 8 3 0 1 195
2022 Financial management 59 26 10 2 2 1 1 170
2022 Procurement 60 12 15 10 0 0 2 45
2022 Real property 34 35 19 2 7 0 3 35
2022 Information management 38 32 14 8 5 0 3 55
2022 Information technology 51 23 19 4 1 0 2 180
2022 Internal audit 48 42 9 0 0 0 0 15
2022 Evaluation 64 17 13 0 5 0 0 15
2022 Data sciences 47 28 9 0 4 0 12 60
2022 Policy 49 26 13 6 3 0 3 250
2022 Project management 53 27 13 5 3 0 1 125
2022 Other services to the public 50 21 15 6 3 0 5 60
2022 None of the above 48 29 18 0 1 1 1 150
2020 Client contact centre 70 30 0 0 0 0 0 25
2020 Federal regulators 46 41 13 0 0 0 0 15
2020 Compliance, inspection and enforcement 34 43 15 8 0 0 0 15
2020 Communications or public affairs 46 29 15 7 2 0 1 110
2020 Access to information and privacy 33 49 8 0 0 9 0 10
2020 Security 45 37 9 5 0 0 4 25
2020 Science and technology 44 33 14 5 2 0 2 1180
2020 Library services 45 27 20 4 4 0 0 25
2020 Administration and operations 43 31 15 8 3 0 0 390
2020 Human resources 43 30 16 6 5 1 1 180
2020 Financial management 47 26 17 5 5 0 0 200
2020 Procurement 47 36 3 6 2 6 0 35
2020 Real property 40 34 11 10 5 0 0 30
2020 Material management 61 26 10 4 0 0 0 15
2020 Information management 47 31 13 0 8 0 0 55
2020 Information technology 48 30 12 5 3 0 2 175
2020 Internal audit 28 29 36 7 0 0 0 15
2020 Evaluation 44 16 22 12 6 0 0 20
2020 Data sciences 48 15 36 1 0 0 0 50
2020 Policy 42 33 16 6 3 0 1 290
2020 Project management 48 28 14 6 3 0 0 120
2020 Other services to the public 40 27 24 8 1 0 0 60
2020 None of the above 39 33 15 7 3 1 1 195
2019 Client contact centre 51 19 17 5 2 3 2 35
2019 Federal regulators 56 38 0 0 0 0 7 15
2019 Compliance, inspection and enforcement 41 31 28 0 0 0 0 20
2019 Communications or public affairs 51 30 14 1 2 0 1 125
2019 Access to information and privacy 65 21 14 0 0 0 0 15
2019 Security 57 22 11 9 0 0 0 30
2019 Science and technology 55 27 12 3 1 0 1 1490
2019 Library services 36 44 9 8 3 0 0 30
2019 Administration and operations 46 31 15 5 2 0 2 405
2019 Human resources 50 28 12 3 4 1 2 180
2019 Financial management 55 29 11 1 2 0 2 210
2019 Procurement 37 41 14 2 6 0 0 45
2019 Real property 67 22 9 0 0 0 2 45
2019 Material management 41 29 27 4 0 0 0 25
2019 Information management 48 27 19 0 4 0 2 65
2019 Information technology 50 29 12 4 4 0 1 175
2019 Internal audit 71 9 10 10 0 0 0 10
2019 Evaluation 61 27 11 0 0 0 0 25
2019 Data sciences 58 30 8 2 1 1 0 70
2019 Policy 49 27 15 6 2 0 1 290
2019 Project management 49 30 13 2 2 0 5 110
2019 Other services to the public 52 28 10 3 3 0 2 80
2019 None of the above 56 28 10 2 3 0 1 240

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 38 22 8 5 0 0 64 14 35
2024 Intelligence analysts 0 30 62 0 8 0 0 30 8 25
2024 Federal regulators 9 42 42 6 0 0 0 51 6 15
2024 Compliance, inspection and enforcement 0 40 54 0 6 0 0 40 6 15
2024 Communications or public affairs 4 44 43 5 4 0 0 48 9 100
2024 Security 20 10 58 12 0 0 0 30 12 20
2024 Science and technology 10 31 40 13 6 0 0 41 19 985
2024 Library services 4 53 19 18 6 0 0 56 25 20
2024 Administration and operations 8 32 40 13 6 1 1 40 19 365
2024 Human resources 10 31 39 14 6 0 0 41 20 185
2024 Financial management 11 35 37 10 5 2 0 47 15 170
2024 Procurement 9 30 44 15 1 0 0 40 17 45
2024 Real property 15 19 54 9 3 0 0 34 12 20
2024 Material management 22 47 9 8 14 0 0 69 22 10
2024 Information management 9 33 36 19 2 0 0 42 21 60
2024 Information technology 13 29 41 13 4 0 0 42 17 160
2024 Internal audit 17 23 54 0 6 0 0 40 6 15
2024 Evaluation 10 34 45 6 5 0 0 44 11 15
2024 Data sciences 3 46 40 10 2 0 0 49 12 50
2024 Policy 4 29 42 16 9 0 0 33 25 270
2024 Project management 4 21 47 18 9 1 0 26 27 105
2024 Other services to the public 13 35 38 10 4 0 0 48 14 75
2024 None of the above 9 29 45 13 3 0 0 38 17 155
2022 Client contact centre 15 35 29 10 1 10 0 55 12 45
2022 Federal regulators 0 66 27 7 0 0 0 66 7 15
2022 Compliance, inspection and enforcement 19 36 33 5 0 7 0 59 6 15
2022 Communications or public affairs 14 34 33 10 8 0 1 49 18 100
2022 Access to information and privacy 7 46 36 5 0 0 6 56 6 10
2022 Security 14 50 26 6 4 0 0 64 10 30
2022 Science and technology 11 35 36 12 5 0 0 46 17 960
2022 Library services 7 64 17 12 0 0 0 71 12 20
2022 Administration and operations 11 39 33 11 5 1 0 51 15 345
2022 Human resources 12 31 39 13 5 0 0 43 18 195
2022 Financial management 11 32 41 10 5 0 0 43 16 170
2022 Procurement 12 34 27 13 14 0 0 46 27 45
2022 Real property 16 28 30 15 7 0 3 46 23 35
2022 Information management 20 38 37 3 2 0 0 58 5 55
2022 Information technology 14 39 31 11 5 0 0 53 16 180
2022 Internal audit 0 63 30 0 7 0 0 63 7 15
2022 Evaluation 16 50 31 4 0 0 0 66 4 15
2022 Data sciences 11 30 38 20 2 0 0 41 21 60
2022 Policy 6 27 45 15 7 0 0 32 23 255
2022 Project management 12 34 38 10 5 0 1 46 16 125
2022 Other services to the public 8 41 38 9 4 0 0 49 13 60
2022 None of the above 12 37 33 12 6 1 0 49 18 150
2020 Client contact centre 31 44 21 5 0 0 0 75 5 25
2020 Federal regulators 23 31 34 12 0 0 0 54 12 15
2020 Compliance, inspection and enforcement 28 36 14 15 8 0 0 63 23 15
2020 Communications or public affairs 9 33 42 15 2 0 0 42 16 110
2020 Access to information and privacy 25 42 17 8 9 0 0 66 17 10
2020 Security 28 32 31 5 5 0 0 60 9 25
2020 Science and technology 12 36 34 13 4 0 0 48 18 1180
2020 Library services 12 24 51 9 4 0 0 36 13 25
2020 Administration and operations 15 35 34 13 3 0 0 50 16 390
2020 Human resources 17 30 38 12 4 0 0 47 16 180
2020 Financial management 17 35 33 11 5 0 0 52 16 200
2020 Procurement 14 34 33 20 0 0 0 47 20 35
2020 Real property 9 37 27 22 5 0 0 46 27 30
2020 Material management 15 46 22 17 0 0 0 61 17 15
2020 Information management 37 38 18 2 4 2 0 76 5 55
2020 Information technology 18 33 32 14 3 0 0 51 17 175
2020 Internal audit 7 36 57 0 0 0 0 43 0 15
2020 Evaluation 6 55 28 11 0 0 0 61 11 20
2020 Data sciences 10 44 33 8 0 0 5 56 9 50
2020 Policy 10 31 39 17 4 0 0 41 21 290
2020 Project management 8 46 32 11 4 0 0 54 15 120
2020 Other services to the public 8 36 46 7 3 0 0 44 11 60
2020 None of the above 10 30 41 16 3 0 0 40 19 195
2019 Client contact centre 25 35 22 16 2 0 0 61 17 35
2019 Federal regulators 7 42 32 8 12 0 0 49 20 15
2019 Compliance, inspection and enforcement 26 32 16 10 16 0 0 58 26 20
2019 Communications or public affairs 16 40 30 13 1 0 0 56 14 125
2019 Access to information and privacy 37 35 14 6 0 0 8 78 7 15
2019 Security 18 39 26 11 5 0 0 57 16 30
2019 Science and technology 21 35 31 11 3 0 0 55 14 1505
2019 Library services 13 44 37 3 3 0 0 57 6 30
2019 Administration and operations 16 40 30 11 4 0 0 56 15 405
2019 Human resources 21 32 32 10 3 0 1 54 14 180
2019 Financial management 21 41 24 14 0 0 0 62 14 210
2019 Procurement 22 42 20 14 0 2 0 65 15 45
2019 Real property 25 36 25 15 0 0 0 61 15 45
2019 Material management 27 36 23 7 6 0 0 63 13 25
2019 Information management 25 33 29 7 5 0 0 59 13 65
2019 Information technology 20 42 27 7 2 1 0 63 10 175
2019 Internal audit 40 19 10 10 20 0 0 59 31 10
2019 Evaluation 20 34 35 4 8 0 0 54 11 25
2019 Data sciences 29 43 25 2 1 0 0 72 3 70
2019 Policy 11 41 34 11 3 0 0 52 14 295
2019 Project management 21 37 30 11 1 0 0 58 12 115
2019 Other services to the public 22 37 28 11 2 0 0 59 13 80
2019 None of the above 21 35 30 9 4 0 0 56 14 240

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 9 28 25 18 0 0 44 28 35
2024 Intelligence analysts 4 32 50 7 7 0 0 14 36 25
2024 Federal regulators 0 43 50 7 0 0 0 7 43 15
2024 Compliance, inspection and enforcement 6 16 57 21 0 0 0 21 22 15
2024 Communications or public affairs 7 15 50 18 10 0 0 28 22 100
2024 Security 0 33 47 0 21 0 0 21 33 20
2024 Science and technology 8 20 39 22 10 0 0 33 28 985
2024 Library services 19 25 24 32 0 0 0 32 44 20
2024 Administration and operations 13 21 39 18 9 0 1 27 34 360
2024 Human resources 11 22 31 26 10 0 0 36 33 185
2024 Financial management 7 20 45 21 5 1 1 26 28 170
2024 Procurement 8 22 51 17 2 0 0 19 30 45
2024 Real property 0 27 48 13 11 0 0 24 27 20
2024 Material management 14 22 35 15 15 0 0 30 36 10
2024 Information management 9 21 39 24 6 0 0 30 30 60
2024 Information technology 7 22 42 19 8 2 0 27 30 160
2024 Internal audit 25 12 17 27 18 0 0 46 37 15
2024 Evaluation 0 28 45 17 10 0 0 27 28 15
2024 Data sciences 7 17 39 35 1 0 0 37 24 50
2024 Policy 12 25 44 15 3 0 0 18 37 270
2024 Project management 16 31 34 10 8 2 0 18 48 105
2024 Other services to the public 3 19 49 18 11 0 0 29 22 75
2024 None of the above 14 22 35 16 12 0 0 28 36 150
2022 Client contact centre 12 12 30 27 12 8 0 42 26 45
2022 Federal regulators 0 35 37 22 6 0 0 28 35 15
2022 Compliance, inspection and enforcement 0 12 49 17 22 0 0 39 12 15
2022 Communications or public affairs 13 15 41 20 11 1 0 31 28 100
2022 Access to information and privacy 0 20 29 35 11 0 6 49 21 10
2022 Security 3 16 48 13 19 0 0 33 20 30
2022 Science and technology 7 17 41 22 12 0 0 34 24 960
2022 Library services 8 33 42 18 0 0 0 18 41 20
2022 Administration and operations 7 17 39 24 12 0 1 36 24 345
2022 Human resources 10 20 41 18 10 0 1 28 31 195
2022 Financial management 8 16 44 23 9 0 0 32 24 170
2022 Procurement 14 18 35 16 18 0 0 33 32 45
2022 Real property 14 17 25 24 16 0 3 41 33 35
2022 Information management 3 18 31 34 10 4 0 46 22 55
2022 Information technology 7 16 41 20 13 2 1 34 24 180
2022 Internal audit 7 8 54 24 6 0 0 31 15 15
2022 Evaluation 4 11 53 19 14 0 0 33 15 15
2022 Data sciences 5 20 54 15 6 0 0 21 25 60
2022 Policy 11 27 37 16 9 1 0 25 38 250
2022 Project management 6 19 44 21 9 0 0 31 25 125
2022 Other services to the public 4 22 53 18 3 0 0 21 26 60
2022 None of the above 9 17 35 26 10 0 1 37 27 150
2020 Client contact centre 5 12 26 49 9 0 0 58 17 25
2020 Federal regulators 21 19 45 6 8 0 0 14 40 15
2020 Compliance, inspection and enforcement 8 21 29 21 21 0 0 42 29 15
2020 Communications or public affairs 9 17 43 21 10 0 0 31 26 110
2020 Access to information and privacy 0 34 26 0 40 0 0 40 34 10
2020 Security 14 17 32 17 20 0 0 37 31 25
2020 Science and technology 8 19 38 25 9 0 0 34 28 1175
2020 Library services 4 12 38 42 4 0 0 46 16 25
2020 Administration and operations 10 21 38 22 9 0 0 31 30 390
2020 Human resources 12 18 40 22 7 0 0 30 30 180
2020 Financial management 11 16 40 23 10 0 0 33 27 200
2020 Procurement 5 20 57 15 2 0 0 18 25 35
2020 Real property 12 14 43 27 4 0 0 31 26 30
2020 Material management 7 8 34 51 0 0 0 51 15 15
2020 Information management 2 8 28 36 26 0 0 61 10 55
2020 Information technology 11 20 31 31 7 1 0 38 31 175
2020 Internal audit 0 14 71 15 0 0 0 15 14 15
2020 Evaluation 6 29 32 17 17 0 0 33 34 20
2020 Data sciences 5 22 40 24 9 0 0 33 27 50
2020 Policy 12 24 39 19 6 0 0 25 36 290
2020 Project management 5 22 40 28 4 0 0 32 27 115
2020 Other services to the public 10 18 58 9 5 0 0 14 28 60
2020 None of the above 12 19 40 22 6 0 0 27 32 195
2019 Client contact centre 4 17 31 42 5 0 0 47 22 35
2019 Federal regulators 12 32 25 18 13 0 0 31 44 15
2019 Compliance, inspection and enforcement 21 6 31 26 15 0 0 42 27 20
2019 Communications or public affairs 5 26 39 18 12 0 0 30 31 125
2019 Access to information and privacy 16 6 49 14 7 0 8 23 24 15
2019 Security 8 24 47 6 15 0 0 21 32 30
2019 Science and technology 6 16 37 25 15 0 0 40 22 1500
2019 Library services 9 33 32 13 13 0 0 26 42 30
2019 Administration and operations 8 20 38 24 9 0 0 34 28 405
2019 Human resources 10 19 31 26 14 0 0 39 30 180
2019 Financial management 5 21 37 27 10 0 0 37 26 210
2019 Procurement 2 21 41 25 10 0 0 35 24 45
2019 Real property 8 12 28 29 23 0 0 52 20 45
2019 Material management 6 7 47 16 24 0 0 39 13 25
2019 Information management 10 9 43 20 17 0 2 38 18 65
2019 Information technology 6 16 37 29 13 0 0 41 22 175
2019 Internal audit 20 19 20 20 20 0 0 40 39 10
2019 Evaluation 8 12 58 19 4 0 0 23 20 25
2019 Data sciences 5 7 36 28 23 0 0 51 13 70
2019 Policy 8 14 42 27 8 0 0 35 23 290
2019 Project management 5 18 37 22 16 0 0 39 24 110
2019 Other services to the public 3 16 42 24 15 0 0 39 19 80
2019 None of the above 10 19 34 24 12 0 0 37 29 240
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 2 90 35
2024 Intelligence analysts 14 69 25
2024 Federal regulators 24 54 15
2024 Compliance, inspection and enforcement 20 74 15
2024 Communications or public affairs 14 78 100
2024 Security 18 73 20
2024 Science and technology 19 59 985
2024 Library services 10 60 20
2024 Administration and operations 23 63 360
2024 Human resources 21 67 185
2024 Financial management 23 63 170
2024 Procurement 25 57 45
2024 Real property 20 64 20
2024 Material management 7 87 10
2024 Information management 8 76 60
2024 Information technology 15 72 160
2024 Internal audit 44 50 15
2024 Evaluation 22 69 15
2024 Data sciences 24 51 50
2024 Policy 19 64 270
2024 Project management 27 63 105
2024 Other services to the public 28 57 75
2024 None of the above 29 55 150
2022 Client contact centre 25 58 45
2022 Federal regulators 19 55 15
2022 Compliance, inspection and enforcement 23 58 15
2022 Communications or public affairs 27 52 100
2022 Access to information and privacy 61 28 10
2022 Security 28 63 30
2022 Science and technology 20 61 960
2022 Library services 48 39 20
2022 Administration and operations 24 60 345
2022 Human resources 25 67 195
2022 Financial management 16 75 170
2022 Procurement 18 73 45
2022 Real property 15 75 35
2022 Information management 14 76 55
2022 Information technology 16 60 180
2022 Internal audit 25 75 15
2022 Evaluation 30 60 15
2022 Data sciences 8 63 60
2022 Policy 18 65 255
2022 Project management 14 70 125
2022 Other services to the public 29 49 60
2022 None of the above 28 47 150
2020 Client contact centre 24 47 25
2020 Federal regulators 27 65 15
2020 Compliance, inspection and enforcement 24 76 15
2020 Communications or public affairs 23 58 110
2020 Access to information and privacy 0 43 10
2020 Security 17 57 25
2020 Science and technology 21 55 1180
2020 Library services 8 66 25
2020 Administration and operations 24 61 390
2020 Human resources 30 56 180
2020 Financial management 24 59 200
2020 Procurement 25 60 35
2020 Real property 25 54 30
2020 Material management 29 56 15
2020 Information management 17 55 55
2020 Information technology 21 57 175
2020 Internal audit 27 57 15
2020 Evaluation 22 67 20
2020 Data sciences 25 59 50
2020 Policy 21 55 290
2020 Project management 32 52 120
2020 Other services to the public 29 58 60
2020 None of the above 23 53 195

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 47 53 15
2024 Science and technology 54 46 170
2024 Administration and operations 49 51 80
2024 Human resources 47 53 40
2024 Financial management 67 33 30
2024 Information technology 56 44 25
2024 Data sciences 65 35 10
2024 Policy 39 61 50
2024 Project management 49 51 25
2024 Other services to the public 45 55 20
2024 None of the above 48 52 40
2022 Client contact centre 62 38 10
2022 Communications or public affairs 62 38 25
2022 Science and technology 52 48 160
2022 Administration and operations 52 48 75
2022 Human resources 54 46 45
2022 Financial management 37 63 30
2022 Information technology 64 36 30
2022 Policy 28 72 45
2022 Project management 56 44 20
2022 Other services to the public 32 68 15
2022 None of the above 36 64 35
2020 Communications or public affairs 27 73 25
2020 Science and technology 49 51 245
2020 Administration and operations 49 51 90
2020 Human resources 20 80 55
2020 Financial management 37 63 50
2020 Information management 64 36 10
2020 Information technology 46 54 35
2020 Policy 35 65 60
2020 Project management 35 65 40
2020 Other services to the public 35 65 20
2020 None of the above 39 61 45

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 7 8 0 3 3 10 79 21 35
2024 Intelligence analysts 30 31 16 0 4 16 4 37 63 25
2024 Federal regulators 54 10 6 8 0 0 22 69 31 15
2024 Compliance, inspection and enforcement 24 35 0 0 0 0 41 41 59 15
2024 Communications or public affairs 44 13 14 4 5 3 16 55 45 100
2024 Security 53 11 11 4 6 4 9 62 38 20
2024 Science and technology 50 15 7 2 2 5 18 65 35 985
2024 Library services 29 12 3 19 0 0 37 46 54 20
2024 Administration and operations 45 14 9 3 7 5 17 57 43 360
2024 Human resources 46 11 11 3 8 2 18 58 42 185
2024 Financial management 50 18 9 2 5 4 13 60 40 170
2024 Procurement 31 15 5 7 9 8 26 47 53 45
2024 Real property 24 32 17 0 5 7 14 31 69 20
2024 Material management 30 0 40 7 0 0 23 39 61 10
2024 Information management 42 12 11 9 3 0 23 55 45 60
2024 Information technology 46 18 10 4 2 4 16 57 43 160
2024 Internal audit 53 6 11 17 6 0 7 57 43 15
2024 Evaluation 34 24 5 6 5 11 15 46 54 15
2024 Data sciences 64 11 8 0 5 2 10 73 27 50
2024 Policy 47 14 11 4 6 3 14 57 43 270
2024 Project management 39 13 15 10 9 6 8 46 54 105
2024 Other services to the public 50 16 12 3 3 5 11 59 41 75
2024 None of the above 43 11 10 9 6 5 15 54 46 150
2022 Client contact centre 56 7 8 7 0 12 10 45
2022 Federal regulators 46 19 15 7 0 0 13 15
2022 Compliance, inspection and enforcement 40 14 5 11 0 0 30 15
2022 Communications or public affairs 41 12 14 2 3 1 28 100
2022 Access to information and privacy 42 41 0 0 0 0 17 10
2022 Security 58 11 14 3 8 0 6 30
2022 Science and technology 47 16 9 2 2 4 19 960
2022 Library services 31 19 11 4 6 3 25 20
2022 Administration and operations 47 18 11 4 4 2 15 345
2022 Human resources 42 20 8 5 6 2 18 195
2022 Financial management 50 18 8 3 4 2 14 170
2022 Procurement 44 12 10 9 4 0 20 45
2022 Real property 56 12 8 3 3 6 13 35
2022 Information management 54 16 7 1 7 0 15 55
2022 Information technology 51 23 6 5 3 4 8 180
2022 Internal audit 28 21 9 7 21 0 14 15
2022 Evaluation 66 4 4 0 4 0 22 15
2022 Data sciences 45 8 6 2 2 3 34 60
2022 Policy 47 16 10 4 5 3 14 255
2022 Project management 48 18 6 4 3 3 17 125
2022 Other services to the public 51 6 16 9 3 6 9 60
2022 None of the above 41 21 8 3 3 7 17 150
2020 Client contact centre 51 32 8 0 0 0 9 25
2020 Federal regulators 42 34 12 6 0 0 6 15
2020 Compliance, inspection and enforcement 58 28 0 14 0 0 0 15
2020 Communications or public affairs 42 20 13 7 2 1 16 110
2020 Access to information and privacy 15 42 17 0 8 0 18 10
2020 Security 40 30 13 9 5 0 4 25
2020 Science and technology 52 17 9 3 3 3 13 1180
2020 Library services 56 16 7 0 4 0 17 25
2020 Administration and operations 52 17 8 9 5 2 7 390
2020 Human resources 48 22 14 4 3 0 9 180
2020 Financial management 51 15 14 2 7 1 10 200
2020 Procurement 49 20 10 9 2 0 10 35
2020 Real property 47 17 25 7 2 0 2 30
2020 Material management 51 20 10 14 6 0 0 15
2020 Information management 56 8 6 9 3 7 10 55
2020 Information technology 42 22 14 7 7 2 6 175
2020 Internal audit 64 14 8 8 0 7 0 15
2020 Evaluation 39 29 16 0 6 0 11 20
2020 Data sciences 42 13 12 7 0 11 15 50
2020 Policy 49 23 12 4 5 2 5 290
2020 Project management 47 26 10 5 4 2 6 120
2020 Other services to the public 39 19 11 10 10 5 6 60
2020 None of the above 39 17 15 7 6 3 13 195
2019 Client contact centre 39 16 27 3 10 3 2 35
2019 Federal regulators 50 12 12 7 0 0 19 15
2019 Compliance, inspection and enforcement 55 5 5 6 7 10 11 15
2019 Communications or public affairs 43 14 13 8 13 0 8 125
2019 Access to information and privacy 50 7 7 7 6 0 23 15
2019 Security 36 17 11 14 10 0 11 30
2019 Science and technology 49 19 10 5 4 2 11 1495
2019 Library services 53 10 3 7 6 0 21 30
2019 Administration and operations 44 17 14 10 8 1 6 405
2019 Human resources 41 19 15 9 8 0 8 180
2019 Financial management 50 21 13 4 9 1 3 210
2019 Procurement 45 22 8 14 10 0 2 45
2019 Real property 45 20 15 3 14 0 3 45
2019 Material management 53 23 9 12 3 0 0 25
2019 Information management 34 22 7 13 13 4 7 65
2019 Information technology 48 18 12 8 9 1 5 175
2019 Internal audit 39 20 20 0 20 0 0 10
2019 Evaluation 26 28 16 15 12 0 4 25
2019 Data sciences 47 20 10 8 6 1 8 70
2019 Policy 46 20 12 8 7 1 7 290
2019 Project management 34 18 15 8 14 0 10 110
2019 Other services to the public 51 25 13 6 4 1 0 80
2019 None of the above 43 19 10 9 9 4 6 240

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 29 15 13 25 13 0 6 46 40 15
2024 Science and technology 7 16 21 22 29 3 3 24 54 170
2024 Administration and operations 6 38 10 15 28 0 3 45 45 80
2024 Human resources 21 15 19 20 19 0 6 39 41 40
2024 Financial management 17 23 12 11 28 0 8 44 43 30
2024 Information technology 15 22 16 16 21 5 6 41 41 25
2024 Data sciences 12 12 10 52 13 0 0 25 65 10
2024 Policy 7 21 11 18 41 2 2 29 60 50
2024 Project management 9 16 23 6 28 0 18 31 41 25
2024 Other services to the public 3 45 4 24 17 0 8 52 44 20
2024 None of the above 14 20 19 19 26 0 3 35 46 40
2022 Client contact centre 39 12 21 28 0 0 0 50 28 10
2022 Communications or public affairs 16 37 16 15 13 0 3 55 29 25
2022 Science and technology 8 23 16 22 28 0 3 32 51 160
2022 Administration and operations 24 24 12 15 22 2 2 50 38 75
2022 Human resources 18 16 19 14 29 0 4 35 45 45
2022 Financial management 13 22 20 19 24 0 3 35 44 30
2022 Information technology 27 34 19 7 8 0 6 65 15 30
2022 Policy 18 17 9 22 28 4 2 37 53 45
2022 Project management 25 39 9 5 17 0 5 67 23 20
2022 Other services to the public 24 14 42 5 10 0 5 40 16 15
2022 None of the above 8 16 20 23 30 2 2 25 54 35
2020 Communications or public affairs 4 34 11 22 18 0 12 43 45 25
2020 Science and technology 15 21 14 23 22 1 5 38 47 245
2020 Administration and operations 18 23 18 19 16 2 4 44 37 90
2020 Human resources 20 12 18 14 20 2 13 39 40 55
2020 Financial management 6 31 23 12 10 2 16 45 27 50
2020 Information management 30 20 11 29 10 0 0 50 39 10
2020 Information technology 16 32 24 8 16 3 0 50 25 35
2020 Policy 16 22 16 18 19 5 5 42 40 60
2020 Project management 7 31 31 17 5 2 5 42 25 40
2020 Other services to the public 5 10 21 31 33 0 0 15 64 20
2020 None of the above 13 23 17 13 17 4 14 43 36 45

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 14 23 13 20 25 0 6 39 48 15
2024 Science and technology 4 15 18 24 36 2 2 19 62 170
2024 Administration and operations 8 25 13 13 38 1 2 34 53 80
2024 Human resources 4 12 26 17 34 2 5 18 55 40
2024 Financial management 20 24 6 16 26 2 6 47 46 30
2024 Information technology 6 39 13 12 24 6 0 48 39 25
2024 Data sciences 6 0 25 45 25 0 0 6 70 10
2024 Policy 5 18 10 27 39 0 2 23 67 50
2024 Project management 9 38 0 22 26 3 3 49 51 25
2024 Other services to the public 3 30 3 21 32 0 11 37 59 20
2024 None of the above 5 24 18 18 35 0 0 29 53 40
2022 Client contact centre 39 5 36 20 0 0 0 44 20 10
2022 Communications or public affairs 5 42 6 14 24 0 9 52 42 25
2022 Science and technology 5 20 15 27 29 1 2 26 58 160
2022 Administration and operations 7 21 13 16 32 5 7 32 54 75
2022 Human resources 10 15 16 16 39 0 4 27 57 45
2022 Financial management 8 18 16 21 33 4 0 28 56 30
2022 Information technology 12 28 8 31 17 0 4 41 50 30
2022 Policy 7 18 6 19 39 0 10 28 65 45
2022 Project management 8 13 21 21 36 0 0 22 57 20
2022 Other services to the public 21 9 12 34 15 0 9 33 54 15
2022 None of the above 11 4 11 46 18 8 2 17 71 35
2020 Communications or public affairs 4 18 0 29 25 0 25 29 71 25
2020 Science and technology 10 23 15 20 29 0 2 34 51 245
2020 Administration and operations 10 14 18 25 25 1 6 26 54 90
2020 Human resources 13 4 22 26 32 0 3 18 60 55
2020 Financial management 4 18 28 20 24 2 4 23 47 50
2020 Information management 30 21 0 10 38 0 0 52 48 10
2020 Information technology 3 27 21 22 22 6 0 32 46 35
2020 Policy 11 13 13 21 39 0 3 25 62 60
2020 Project management 5 16 26 35 13 2 2 22 50 40
2020 Other services to the public 5 5 10 38 38 0 5 11 79 20
2020 None of the above 5 20 20 16 34 3 2 27 52 45
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