2024 Public Service Employee Survey Results by Theme for Statistics Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

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Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 36 18 7 7 0 0 68 13 395
2024 Health care practitioners 37 31 15 8 8 0 0 68 16 15
2024 Intelligence analysts 35 42 13 7 3 0 0 77 10 65
2024 Communications or public affairs 36 40 8 7 9 0 0 76 16 125
2024 Access to information and privacy 42 38 8 11 2 0 0 80 12 50
2024 Security 41 40 13 0 5 0 0 81 5 20
2024 Science and technology 29 50 12 4 5 0 0 79 9 100
2024 Library services 20 54 9 16 0 0 0 74 16 15
2024 Administration and operations 32 39 16 9 5 0 0 70 14 490
2024 Human resources 27 45 16 6 6 1 0 72 12 135
2024 Financial management 27 51 10 9 3 0 0 78 12 95
2024 Information management 28 48 12 6 6 0 0 76 12 155
2024 Information technology 31 38 16 8 7 0 0 69 15 405
2024 Internal audit 50 50 0 0 0 0 0 100 0 10
2024 Evaluation 36 40 3 12 8 0 0 76 20 20
2024 Data sciences 33 42 14 6 6 0 0 75 12 840
2024 Policy 29 44 8 9 9 0 0 73 18 35
2024 Project management 33 42 12 7 5 0 0 75 12 410
2024 Other services to the public 37 36 15 6 6 0 0 73 12 365
2024 None of the above 31 38 16 9 6 0 0 69 15 645
2022 Client contact centre 26 44 19 8 2 0 0 70 11 110
2022 Communications or public affairs 37 40 9 8 5 0 1 78 13 145
2022 Access to information and privacy 40 39 11 6 5 0 0 79 10 45
2022 Security 46 25 15 14 0 0 0 71 14 20
2022 Science and technology 36 42 12 6 3 1 0 79 9 175
2022 Library services 38 43 0 11 7 0 0 82 18 15
2022 Administration and operations 31 38 17 6 8 0 0 69 14 405
2022 Human resources 33 40 17 7 3 0 0 73 10 175
2022 Financial management 24 51 16 5 5 0 0 74 10 110
2022 Procurement 31 50 5 13 0 0 0 82 13 15
2022 Information management 29 48 12 8 3 0 0 77 12 160
2022 Information technology 28 45 12 8 6 0 0 74 14 525
2022 Internal audit 36 45 13 5 0 0 0 81 5 15
2022 Evaluation 39 34 13 9 5 0 0 73 14 40
2022 Data sciences 35 41 11 7 4 1 0 77 11 890
2022 Policy 46 41 8 4 1 0 0 87 5 55
2022 Project management 29 44 12 10 5 0 0 73 15 500
2022 Other services to the public 41 38 10 8 2 0 1 80 10 195
2022 None of the above 28 42 15 8 6 0 0 70 15 570
2020 Client contact centre 38 41 11 5 5 0 0 79 11 115
2020 Communications or public affairs 36 38 14 10 2 0 0 74 12 110
2020 Access to information and privacy 38 36 17 9 0 0 0 75 9 35
2020 Security 58 26 8 8 0 0 0 84 8 20
2020 Science and technology 34 49 9 4 5 0 0 83 8 110
2020 Administration and operations 43 38 11 7 1 0 0 81 8 435
2020 Human resources 43 39 9 6 3 0 0 82 9 165
2020 Financial management 39 43 11 5 1 0 0 83 6 105
2020 Procurement 50 13 13 12 13 0 0 63 25 15
2020 Information management 37 39 12 8 2 1 0 77 11 130
2020 Information technology 36 44 10 6 3 0 0 80 10 500
2020 Internal audit 71 19 10 0 0 0 0 90 0 10
2020 Evaluation 40 44 8 8 0 0 0 84 8 25
2020 Data sciences 37 40 13 7 2 0 0 77 9 725
2020 Policy 47 44 10 0 0 0 0 90 0 30
2020 Project management 39 42 12 6 2 0 0 81 7 395
2020 Other services to the public 37 40 13 8 2 0 0 77 10 150
2020 None of the above 33 43 15 6 3 0 0 76 9 520
2019 Client contact centre 37 43 10 5 4 0 0 80 10 135
2019 Health care practitioners 30 39 24 6 0 0 0 70 6 15
2019 Communications or public affairs 44 40 10 5 1 0 0 84 6 110
2019 Access to information and privacy 51 36 8 2 3 0 0 86 5 35
2019 Security 56 37 7 0 0 0 0 93 0 15
2019 Science and technology 36 45 13 4 2 1 0 81 5 140
2019 Library services 37 54 9 0 0 0 0 91 0 10
2019 Administration and operations 34 39 15 8 4 0 0 73 12 400
2019 Human resources 36 47 6 6 4 0 0 83 10 140
2019 Financial management 33 51 10 6 0 0 0 85 6 120
2019 Procurement 29 38 19 7 6 0 0 67 14 15
2019 Information management 40 39 10 6 3 1 1 81 9 150
2019 Information technology 35 41 12 7 4 0 0 77 11 590
2019 Internal audit 60 21 10 0 9 0 0 80 9 10
2019 Evaluation 59 26 9 3 3 0 0 85 6 35
2019 Data sciences 40 41 10 7 2 0 0 81 10 765
2019 Policy 52 32 8 8 0 0 0 84 8 25
2019 Project management 36 43 11 8 2 0 0 78 10 405
2019 Other services to the public 35 39 14 6 6 0 0 75 11 165
2019 None of the above 34 42 13 6 5 0 0 76 11 560

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 31 19 11 12 0 0 58 23 395
2024 Health care practitioners 48 15 16 0 21 0 0 63 21 15
2024 Intelligence analysts 20 46 22 3 9 0 0 66 12 65
2024 Communications or public affairs 39 35 8 9 8 0 0 74 17 125
2024 Access to information and privacy 31 43 13 7 6 0 0 74 13 50
2024 Security 28 47 9 13 3 0 0 75 16 20
2024 Science and technology 40 36 12 8 5 0 0 76 12 100
2024 Library services 35 51 0 14 0 0 0 86 14 15
2024 Administration and operations 36 35 12 11 6 0 0 72 17 490
2024 Human resources 35 42 9 7 6 1 0 77 13 135
2024 Financial management 35 49 3 9 4 0 0 84 13 95
2024 Information management 39 33 12 9 7 0 0 72 15 155
2024 Information technology 36 36 11 9 7 0 0 73 17 405
2024 Internal audit 90 10 0 0 0 0 0 100 0 10
2024 Evaluation 62 11 15 9 3 0 0 73 12 20
2024 Data sciences 38 36 12 9 5 0 0 75 14 840
2024 Policy 27 53 18 2 0 0 0 80 2 35
2024 Project management 36 36 12 10 5 0 0 73 15 410
2024 Other services to the public 33 35 15 10 7 0 0 68 17 365
2024 None of the above 28 38 14 9 10 0 0 67 20 640
2022 Client contact centre 32 41 13 8 6 0 0 73 14 110
2022 Communications or public affairs 50 31 8 7 4 0 1 81 11 145
2022 Access to information and privacy 57 31 8 2 3 0 0 88 5 45
2022 Security 33 43 24 0 0 0 0 76 0 20
2022 Science and technology 34 41 13 7 5 0 0 75 12 175
2022 Library services 45 37 0 6 12 0 0 82 18 15
2022 Administration and operations 33 36 14 9 8 0 0 69 16 405
2022 Human resources 36 33 13 13 4 0 0 69 17 175
2022 Financial management 34 45 13 6 2 1 0 79 8 110
2022 Procurement 51 24 21 5 0 0 0 75 5 15
2022 Information management 39 31 15 8 6 1 0 71 14 160
2022 Information technology 31 43 12 6 9 0 0 74 14 525
2022 Internal audit 54 46 0 0 0 0 0 100 0 15
2022 Evaluation 39 34 13 11 2 0 0 73 13 40
2022 Data sciences 40 38 10 7 4 0 0 78 11 890
2022 Policy 47 33 11 6 3 0 0 80 9 55
2022 Project management 29 39 14 11 6 0 0 69 17 500
2022 Other services to the public 42 36 13 5 3 1 1 79 8 195
2022 None of the above 31 37 16 10 6 0 0 68 16 570
2020 Client contact centre 38 35 12 10 4 1 0 74 14 115
2020 Communications or public affairs 38 38 13 7 4 0 0 76 11 110
2020 Access to information and privacy 45 38 11 6 0 0 0 83 6 35
2020 Security 42 42 8 8 0 0 0 84 8 20
2020 Science and technology 35 39 11 7 8 0 0 74 15 110
2020 Administration and operations 44 33 11 7 4 0 0 78 11 435
2020 Human resources 43 35 8 10 4 0 0 78 14 165
2020 Financial management 44 40 7 5 3 0 0 85 8 105
2020 Procurement 26 38 16 13 6 0 0 65 19 15
2020 Information management 43 32 14 10 1 0 0 75 11 130
2020 Information technology 38 39 13 6 3 0 0 78 9 500
2020 Internal audit 71 19 10 0 0 0 0 90 0 10
2020 Evaluation 44 40 16 0 0 0 0 84 0 25
2020 Data sciences 41 38 11 7 3 0 0 79 10 725
2020 Policy 66 27 7 0 0 0 0 93 0 30
2020 Project management 39 39 11 7 4 0 0 78 11 390
2020 Other services to the public 40 37 10 9 3 1 0 78 12 150
2020 None of the above 38 39 12 9 3 0 0 76 12 520
2019 Client contact centre 35 34 16 7 7 0 0 69 15 135
2019 Health care practitioners 27 24 18 24 6 0 0 51 30 15
2019 Communications or public affairs 46 36 9 7 2 0 0 82 9 110
2019 Access to information and privacy 56 33 8 3 0 0 0 89 3 35
2019 Security 47 22 25 6 0 0 0 69 6 15
2019 Science and technology 35 44 8 10 3 0 0 79 13 140
2019 Library services 58 34 0 8 0 0 0 92 8 10
2019 Administration and operations 37 37 13 7 6 0 0 74 13 400
2019 Human resources 38 36 12 10 5 0 0 73 15 140
2019 Financial management 40 42 11 5 2 0 0 83 7 120
2019 Procurement 33 44 17 6 0 0 0 77 6 15
2019 Information management 37 40 15 5 3 0 1 77 7 150
2019 Information technology 31 44 13 6 6 0 0 75 12 590
2019 Internal audit 70 21 0 0 9 0 0 91 9 10
2019 Evaluation 56 26 3 6 9 0 0 82 15 35
2019 Data sciences 42 37 11 7 4 0 0 78 11 760
2019 Policy 50 25 13 8 4 0 0 75 12 25
2019 Project management 35 39 12 9 4 0 0 74 14 405
2019 Other services to the public 38 33 14 7 6 0 0 72 14 165
2019 None of the above 36 37 13 10 4 0 0 73 14 560

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 37 13 3 3 0 0 80 6 390
2024 Health care practitioners 48 36 0 0 16 0 0 84 16 15
2024 Intelligence analysts 44 33 19 3 1 0 0 77 4 65
2024 Communications or public affairs 46 32 14 4 3 0 0 78 8 125
2024 Access to information and privacy 45 35 14 4 2 0 0 80 6 50
2024 Security 71 15 14 0 0 0 0 86 0 20
2024 Science and technology 46 37 10 6 2 0 0 82 8 100
2024 Library services 52 31 17 0 0 0 0 83 0 15
2024 Administration and operations 50 29 13 5 2 0 0 79 8 490
2024 Human resources 41 36 15 2 5 1 0 78 7 135
2024 Financial management 33 53 9 2 3 0 0 86 5 95
2024 Information management 44 40 8 5 3 0 0 84 8 155
2024 Information technology 47 35 11 4 3 0 0 82 7 405
2024 Internal audit 100 0 0 0 0 0 0 100 0 10
2024 Evaluation 61 17 10 9 4 0 0 77 12 20
2024 Data sciences 43 37 12 5 2 0 1 80 7 840
2024 Policy 46 39 5 3 6 0 0 85 10 35
2024 Project management 46 37 12 4 1 0 0 84 5 410
2024 Other services to the public 53 26 14 3 4 0 0 79 7 365
2024 None of the above 44 34 14 4 3 0 0 78 8 640
2022 Client contact centre 42 36 15 5 2 0 0 78 7 110
2022 Communications or public affairs 54 29 9 5 2 0 1 84 7 145
2022 Access to information and privacy 57 26 11 7 0 0 0 83 7 45
2022 Security 61 21 19 0 0 0 0 81 0 20
2022 Science and technology 42 41 11 3 3 0 0 83 6 175
2022 Library services 61 26 6 0 7 0 0 87 7 15
2022 Administration and operations 48 33 13 3 2 0 0 82 5 405
2022 Human resources 43 35 14 6 1 0 0 78 7 175
2022 Financial management 37 41 18 4 1 0 0 77 5 110
2022 Procurement 41 25 29 5 0 0 0 67 5 15
2022 Information management 44 38 12 4 2 0 0 82 6 160
2022 Information technology 45 35 13 4 4 0 0 79 8 520
2022 Internal audit 36 50 13 0 0 0 0 87 0 15
2022 Evaluation 46 38 9 7 0 0 0 84 7 40
2022 Data sciences 45 37 12 5 2 0 0 82 6 890
2022 Policy 54 33 12 0 1 0 0 87 1 55
2022 Project management 43 39 11 4 2 0 0 82 6 500
2022 Other services to the public 48 35 13 2 1 0 1 84 3 195
2022 None of the above 41 38 13 5 2 0 0 80 7 570
2020 Client contact centre 49 36 13 2 1 0 0 85 2 110
2020 Communications or public affairs 41 39 13 5 1 0 1 81 6 110
2020 Access to information and privacy 56 28 14 3 0 0 0 83 3 35
2020 Security 61 22 17 0 0 0 0 83 0 15
2020 Science and technology 42 45 8 2 4 0 0 86 6 110
2020 Administration and operations 58 29 10 3 0 0 0 87 3 435
2020 Human resources 58 29 11 2 1 0 0 87 2 165
2020 Financial management 49 39 9 3 0 0 0 88 3 105
2020 Procurement 49 32 6 13 0 0 0 81 13 15
2020 Information management 53 33 8 4 1 1 0 87 5 125
2020 Information technology 53 34 9 3 1 0 0 87 4 495
2020 Internal audit 71 29 0 0 0 0 0 100 0 10
2020 Evaluation 44 48 4 0 4 0 0 92 4 25
2020 Data sciences 48 37 11 2 1 0 0 85 3 725
2020 Policy 64 33 3 0 0 0 0 97 0 30
2020 Project management 54 32 10 3 0 0 0 87 3 390
2020 Other services to the public 51 40 6 3 1 0 0 91 3 150
2020 None of the above 49 33 11 4 2 0 0 83 6 515
2019 Client contact centre 49 41 5 3 2 0 0 90 5 135
2019 Health care practitioners 51 30 12 6 0 0 0 82 6 15
2019 Communications or public affairs 55 30 12 3 0 0 0 85 3 110
2019 Access to information and privacy 62 28 8 3 0 0 0 89 3 35
2019 Security 60 27 13 0 0 0 0 87 0 15
2019 Science and technology 47 38 11 2 2 0 0 85 3 140
2019 Library services 46 54 0 0 0 0 0 100 0 10
2019 Administration and operations 47 34 14 4 2 0 0 81 5 395
2019 Human resources 49 35 10 4 1 0 0 85 5 140
2019 Financial management 48 40 9 3 0 0 0 88 3 120
2019 Procurement 39 55 6 0 0 0 0 94 0 15
2019 Information management 48 37 11 1 2 0 1 86 3 145
2019 Information technology 45 39 10 4 2 0 0 84 6 590
2019 Internal audit 70 10 10 0 9 0 0 80 9 10
2019 Evaluation 71 17 6 3 3 0 0 88 6 35
2019 Data sciences 49 34 11 4 2 0 0 83 6 755
2019 Policy 62 29 8 0 0 0 0 92 0 25
2019 Project management 51 37 8 3 1 0 0 88 4 400
2019 Other services to the public 45 39 8 6 2 0 0 84 8 165
2019 None of the above 44 36 14 3 3 0 0 80 6 560

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 38 14 8 4 0 0 75 12 395
2024 Health care practitioners 43 21 21 0 16 0 0 63 16 15
2024 Intelligence analysts 36 45 10 6 3 0 0 81 9 65
2024 Communications or public affairs 43 32 11 9 4 0 0 75 13 125
2024 Access to information and privacy 45 40 11 2 2 0 0 85 4 50
2024 Security 53 31 16 0 0 0 0 84 0 20
2024 Science and technology 35 48 6 9 2 0 0 83 11 100
2024 Library services 71 13 16 0 0 0 0 84 0 15
2024 Administration and operations 37 41 12 7 3 0 0 78 10 490
2024 Human resources 34 41 15 4 5 1 0 75 9 135
2024 Financial management 29 54 8 8 1 0 0 83 9 95
2024 Information management 37 41 13 6 3 0 0 77 9 155
2024 Information technology 37 38 14 6 5 1 0 75 11 405
2024 Internal audit 62 38 0 0 0 0 0 100 0 10
2024 Evaluation 49 21 21 4 5 0 0 70 9 20
2024 Data sciences 37 42 11 6 3 1 1 80 9 840
2024 Policy 37 49 6 5 3 0 0 86 8 35
2024 Project management 37 38 16 7 3 0 0 74 9 410
2024 Other services to the public 42 39 12 3 3 0 0 82 6 365
2024 None of the above 34 39 16 7 4 0 0 73 11 645
2022 Client contact centre 37 41 9 10 3 0 0 78 13 110
2022 Communications or public affairs 41 42 7 5 4 0 1 83 10 145
2022 Access to information and privacy 45 33 15 2 4 0 0 79 6 45
2022 Security 44 34 22 0 0 0 0 78 0 20
2022 Science and technology 37 43 11 6 3 0 0 80 9 175
2022 Library services 51 31 18 0 0 0 0 82 0 15
2022 Administration and operations 37 40 12 7 4 0 0 77 11 405
2022 Human resources 35 39 14 9 1 1 0 75 11 175
2022 Financial management 33 50 10 4 3 0 0 83 7 110
2022 Procurement 42 40 13 5 0 0 0 82 5 15
2022 Information management 37 42 12 6 2 0 0 79 8 160
2022 Information technology 35 42 11 8 3 0 0 77 12 525
2022 Internal audit 47 31 6 5 0 11 0 87 6 15
2022 Evaluation 43 27 19 11 0 0 0 70 11 40
2022 Data sciences 38 42 11 7 1 0 0 81 8 890
2022 Policy 55 33 11 0 1 0 0 88 1 55
2022 Project management 30 43 16 7 4 0 0 73 11 500
2022 Other services to the public 44 39 11 5 0 0 1 83 6 195
2022 None of the above 34 40 15 8 3 0 0 74 11 575
2020 Client contact centre 41 41 8 9 1 0 0 82 10 115
2020 Communications or public affairs 41 38 14 5 2 0 0 79 7 110
2020 Access to information and privacy 51 21 19 9 0 0 0 72 9 35
2020 Security 69 15 16 0 0 0 0 84 0 20
2020 Science and technology 40 44 7 5 4 0 0 84 9 110
2020 Administration and operations 47 37 11 4 1 0 0 84 5 435
2020 Human resources 52 30 7 9 2 0 0 82 11 165
2020 Financial management 47 41 10 3 0 0 0 88 3 105
2020 Procurement 43 38 0 19 0 0 0 81 19 15
2020 Information management 47 38 9 6 1 0 0 84 7 125
2020 Information technology 44 41 9 5 1 0 0 85 6 500
2020 Internal audit 81 19 0 0 0 0 0 100 0 10
2020 Evaluation 48 40 8 0 4 0 0 88 4 25
2020 Data sciences 43 40 10 5 2 0 0 83 7 725
2020 Policy 60 36 3 0 0 0 0 97 0 30
2020 Project management 45 39 10 5 1 0 0 84 6 395
2020 Other services to the public 40 45 10 4 1 0 0 85 5 150
2020 None of the above 44 37 12 6 1 0 0 81 7 520
2019 Client contact centre 40 45 8 3 4 0 0 85 7 135
2019 Health care practitioners 45 37 18 0 0 0 0 82 0 15
2019 Communications or public affairs 51 38 8 2 1 0 0 89 3 110
2019 Access to information and privacy 59 25 14 2 0 0 0 84 2 35
2019 Security 61 27 13 0 0 0 0 87 0 15
2019 Science and technology 45 44 6 4 1 0 0 89 5 140
2019 Library services 46 54 0 0 0 0 0 100 0 10
2019 Administration and operations 40 39 11 5 4 0 0 79 9 400
2019 Human resources 44 40 6 6 4 0 0 84 9 140
2019 Financial management 42 49 5 3 1 1 0 91 4 120
2019 Procurement 45 37 6 12 0 0 0 82 12 15
2019 Information management 43 38 9 7 3 0 1 82 9 150
2019 Information technology 39 40 11 6 3 0 0 79 10 590
2019 Internal audit 41 39 10 9 0 0 0 80 9 10
2019 Evaluation 56 26 9 3 6 0 0 82 9 35
2019 Data sciences 45 39 10 4 2 0 0 84 6 765
2019 Policy 60 28 8 4 0 0 0 88 4 25
2019 Project management 40 38 13 7 2 0 0 78 9 405
2019 Other services to the public 40 36 14 7 3 0 0 76 10 165
2019 None of the above 39 42 12 4 3 0 0 81 7 560

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 32 16 9 8 1 0 67 17 395
2024 Health care practitioners 49 13 8 5 24 0 0 63 29 15
2024 Intelligence analysts 44 16 21 7 8 3 0 63 16 65
2024 Communications or public affairs 34 34 14 10 5 2 0 70 16 125
2024 Access to information and privacy 45 30 8 10 5 2 0 77 15 50
2024 Security 39 32 20 0 3 5 0 75 3 20
2024 Science and technology 34 28 22 10 6 0 0 62 16 100
2024 Library services 14 48 8 12 9 9 0 68 23 15
2024 Administration and operations 36 36 11 8 7 1 0 73 15 490
2024 Human resources 42 36 12 5 5 1 0 78 10 135
2024 Financial management 50 27 14 6 3 0 0 77 9 95
2024 Information management 33 40 8 13 6 0 1 73 19 155
2024 Information technology 31 35 16 9 9 1 0 66 18 405
2024 Internal audit 93 7 0 0 0 0 0 100 0 10
2024 Evaluation 37 29 10 16 7 0 0 67 23 20
2024 Data sciences 32 34 14 12 7 0 0 66 20 845
2024 Policy 41 26 13 8 12 0 0 67 20 35
2024 Project management 31 32 16 13 7 1 0 63 21 410
2024 Other services to the public 38 32 14 9 6 1 0 71 15 365
2024 None of the above 31 31 19 10 8 1 0 62 18 640
2022 Client contact centre 33 43 11 7 6 0 0 76 13 110
2022 Communications or public affairs 40 25 10 10 13 1 0 66 23 145
2022 Access to information and privacy 57 27 8 4 4 0 0 84 8 45
2022 Security 22 26 49 4 0 0 0 47 4 20
2022 Science and technology 35 27 12 15 9 1 0 63 25 175
2022 Library services 33 42 0 13 12 0 0 75 25 15
2022 Administration and operations 36 31 14 12 7 0 0 67 19 405
2022 Human resources 38 30 18 8 5 1 0 68 14 175
2022 Financial management 39 24 18 7 11 0 1 63 18 110
2022 Procurement 49 24 18 10 0 0 0 72 10 15
2022 Information management 44 22 16 13 6 0 0 66 19 160
2022 Information technology 31 30 14 12 11 2 0 62 23 525
2022 Internal audit 64 31 5 0 0 0 0 95 0 15
2022 Evaluation 40 24 23 9 2 2 0 65 11 40
2022 Data sciences 39 32 14 10 6 0 0 70 16 890
2022 Policy 49 30 10 10 1 0 0 79 11 55
2022 Project management 29 37 15 10 8 0 0 66 19 500
2022 Other services to the public 47 25 14 7 6 1 0 73 14 195
2022 None of the above 29 29 20 11 8 2 0 59 20 575
2020 Client contact centre 47 30 14 5 4 0 0 78 9 110
2020 Communications or public affairs 40 36 10 9 5 1 0 76 14 110
2020 Access to information and privacy 59 19 17 3 3 0 0 77 6 35
2020 Security 63 23 13 0 0 0 0 87 0 20
2020 Science and technology 53 27 14 3 3 0 0 80 6 110
2020 Administration and operations 57 27 9 5 2 0 0 84 7 435
2020 Human resources 50 31 7 8 3 1 0 81 11 165
2020 Financial management 66 27 5 1 2 0 0 92 3 105
2020 Procurement 50 19 13 6 6 6 0 74 13 15
2020 Information management 58 31 7 2 1 2 0 90 3 125
2020 Information technology 49 32 10 6 2 1 0 82 8 500
2020 Internal audit 81 10 10 0 0 0 0 90 0 10
2020 Evaluation 48 32 12 8 0 0 0 80 8 25
2020 Data sciences 54 30 11 3 1 0 0 84 5 725
2020 Policy 67 20 10 3 0 0 0 87 3 30
2020 Project management 51 29 13 5 2 1 0 81 7 395
2020 Other services to the public 54 25 14 4 2 0 0 80 6 150
2020 None of the above 50 31 12 5 2 0 0 81 7 520
2019 Client contact centre 50 30 14 4 1 0 0 81 5 135
2019 Health care practitioners 33 37 18 6 6 0 0 70 12 15
2019 Communications or public affairs 47 40 6 3 3 1 0 88 6 110
2019 Access to information and privacy 63 29 5 3 0 0 0 92 3 35
2019 Security 38 49 13 0 0 0 0 87 0 15
2019 Science and technology 46 39 10 2 3 0 0 85 5 140
2019 Library services 66 26 0 8 0 0 0 92 8 10
2019 Administration and operations 48 29 12 6 4 1 0 78 9 400
2019 Human resources 54 31 9 2 4 0 0 85 7 140
2019 Financial management 58 34 4 1 3 0 0 93 3 120
2019 Procurement 39 43 7 12 0 0 0 81 12 15
2019 Information management 54 31 9 3 2 1 1 86 5 150
2019 Information technology 42 37 12 5 4 1 0 79 9 585
2019 Internal audit 60 31 9 0 0 0 0 91 0 10
2019 Evaluation 60 31 3 3 3 0 0 91 6 35
2019 Data sciences 53 31 10 4 2 0 0 84 6 765
2019 Policy 52 20 24 0 4 0 0 72 4 25
2019 Project management 46 29 13 8 2 0 0 76 11 405
2019 Other services to the public 47 35 13 3 2 1 0 82 5 165
2019 None of the above 43 37 12 4 3 1 0 81 7 560

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 38 12 10 8 1 0 70 18 395
2024 Health care practitioners 49 13 8 5 24 0 0 63 29 15
2024 Intelligence analysts 38 29 15 7 9 1 0 68 17 65
2024 Communications or public affairs 33 40 10 11 5 1 0 73 16 125
2024 Access to information and privacy 37 35 16 6 5 0 0 72 11 50
2024 Security 44 32 16 5 3 0 0 76 9 20
2024 Science and technology 32 34 13 17 5 0 0 65 22 100
2024 Library services 23 39 8 12 18 0 0 62 30 15
2024 Administration and operations 36 34 13 9 7 1 0 71 16 490
2024 Human resources 40 39 9 7 5 1 0 79 11 135
2024 Financial management 46 31 11 10 1 0 0 78 11 95
2024 Information management 31 40 12 11 7 0 1 71 18 155
2024 Information technology 31 32 14 13 9 1 0 64 22 405
2024 Internal audit 93 7 0 0 0 0 0 100 0 10
2024 Evaluation 41 26 14 12 7 0 0 67 19 20
2024 Data sciences 30 33 12 16 9 0 0 64 24 845
2024 Policy 32 37 2 19 9 0 0 69 29 35
2024 Project management 29 32 16 16 7 0 0 61 23 410
2024 Other services to the public 38 35 14 7 6 1 0 73 13 365
2024 None of the above 28 33 17 12 9 1 0 62 21 640
2022 Client contact centre 32 38 11 16 4 0 0 70 19 110
2022 Communications or public affairs 36 29 11 12 10 1 0 66 23 145
2022 Access to information and privacy 47 33 10 9 2 0 0 80 10 45
2022 Security 25 26 37 7 4 0 0 51 12 20
2022 Science and technology 33 29 10 15 13 1 0 62 28 175
2022 Library services 33 29 6 13 19 0 0 62 32 15
2022 Administration and operations 33 33 14 12 7 0 0 67 19 405
2022 Human resources 35 34 15 10 6 1 0 69 16 175
2022 Financial management 34 31 14 11 9 0 0 65 20 110
2022 Procurement 51 13 20 16 0 0 0 65 16 15
2022 Information management 39 27 16 10 8 0 0 66 18 160
2022 Information technology 30 29 16 15 10 1 0 59 25 525
2022 Internal audit 47 48 5 0 0 0 0 95 0 15
2022 Evaluation 40 27 11 16 4 2 0 68 21 40
2022 Data sciences 34 33 11 14 8 0 0 67 21 890
2022 Policy 45 35 8 12 0 0 0 80 12 55
2022 Project management 27 35 15 15 8 0 0 62 23 500
2022 Other services to the public 45 26 10 14 5 0 0 70 19 195
2022 None of the above 25 32 16 16 9 1 0 59 25 570
2020 Client contact centre 42 36 14 4 4 0 0 78 8 115
2020 Communications or public affairs 38 34 13 10 4 0 1 73 14 110
2020 Access to information and privacy 53 30 11 3 3 0 0 83 6 35
2020 Security 63 29 8 0 0 0 0 92 0 20
2020 Science and technology 44 41 7 5 3 0 0 85 8 110
2020 Administration and operations 54 30 8 6 1 1 0 85 7 435
2020 Human resources 51 27 14 6 2 0 0 78 8 165
2020 Financial management 66 24 8 1 2 0 0 90 3 105
2020 Procurement 43 26 13 18 0 0 0 69 18 15
2020 Information management 60 27 8 5 0 1 0 88 5 130
2020 Information technology 46 34 10 6 2 1 0 81 8 495
2020 Internal audit 81 10 10 0 0 0 0 90 0 10
2020 Evaluation 40 40 12 4 4 0 0 80 8 25
2020 Data sciences 49 35 11 3 2 0 0 84 4 725
2020 Policy 74 13 7 7 0 0 0 87 7 30
2020 Project management 48 33 11 5 2 0 0 81 7 395
2020 Other services to the public 53 29 11 6 1 0 0 82 7 150
2020 None of the above 47 34 11 6 1 0 0 81 7 515
2019 Client contact centre 47 34 12 5 2 0 0 81 7 135
2019 Health care practitioners 27 37 18 18 0 0 0 63 18 15
2019 Communications or public affairs 48 37 8 5 2 0 0 85 7 110
2019 Access to information and privacy 66 26 5 3 0 0 0 92 3 35
2019 Security 34 45 21 0 0 0 0 79 0 15
2019 Science and technology 42 37 14 5 2 0 0 79 7 140
2019 Library services 66 25 9 0 0 0 0 91 0 10
2019 Administration and operations 45 33 13 6 3 0 0 78 10 395
2019 Human resources 53 32 9 4 2 0 0 85 6 140
2019 Financial management 56 38 2 2 2 0 0 94 3 120
2019 Procurement 44 38 6 12 0 0 0 82 12 15
2019 Information management 52 32 10 3 3 1 0 85 5 150
2019 Information technology 40 38 12 6 4 1 0 78 10 590
2019 Internal audit 60 31 0 9 0 0 0 91 9 10
2019 Evaluation 60 27 3 3 7 0 0 87 10 30
2019 Data sciences 49 34 9 5 3 0 0 83 7 765
2019 Policy 48 20 28 0 4 0 0 68 4 25
2019 Project management 42 34 12 8 3 0 0 77 11 400
2019 Other services to the public 42 37 13 4 2 1 0 80 6 165
2019 None of the above 41 36 12 7 3 1 0 78 10 560

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 21 20 11 9 9 1 56 22 395
2024 Health care practitioners 40 12 16 0 24 8 0 57 26 15
2024 Intelligence analysts 42 22 17 5 9 3 1 67 15 65
2024 Communications or public affairs 33 28 13 12 10 4 0 64 23 125
2024 Access to information and privacy 26 25 23 3 12 12 0 57 17 50
2024 Security 33 22 23 13 3 5 0 58 17 20
2024 Science and technology 34 31 16 10 1 7 1 71 12 100
2024 Library services 33 41 16 9 0 0 0 74 9 15
2024 Administration and operations 31 30 14 10 9 6 0 65 20 490
2024 Human resources 44 24 12 7 5 8 0 74 14 135
2024 Financial management 31 29 23 9 3 6 0 64 12 95
2024 Information management 27 32 17 11 8 3 2 62 20 155
2024 Information technology 33 28 19 8 8 4 0 64 16 405
2024 Internal audit 93 7 0 0 0 0 0 100 0 10
2024 Evaluation 39 25 18 3 7 8 0 69 11 20
2024 Data sciences 33 26 20 11 7 3 1 60 19 845
2024 Policy 29 15 24 19 11 3 0 45 31 35
2024 Project management 34 24 19 11 6 5 1 61 18 410
2024 Other services to the public 30 24 22 9 8 7 1 58 18 365
2024 None of the above 28 26 18 11 9 6 1 59 22 640
2022 Client contact centre 34 25 18 8 9 6 0 63 18 110
2022 Communications or public affairs 26 23 18 14 13 6 0 52 28 145
2022 Access to information and privacy 44 23 13 12 6 2 0 68 19 45
2022 Security 32 32 9 27 0 0 0 64 27 20
2022 Science and technology 33 23 19 13 6 3 2 60 21 175
2022 Library services 39 34 12 7 7 0 0 74 14 15
2022 Administration and operations 29 24 16 12 13 4 1 56 26 405
2022 Human resources 31 21 21 14 11 2 0 53 25 175
2022 Financial management 28 28 19 13 7 4 0 59 21 110
2022 Procurement 37 21 19 6 12 5 0 61 19 15
2022 Information management 36 22 18 11 7 5 0 62 19 160
2022 Information technology 27 27 20 10 10 6 1 57 22 525
2022 Internal audit 53 17 14 5 0 11 0 79 6 15
2022 Evaluation 25 32 14 16 5 8 0 62 22 40
2022 Data sciences 33 26 19 10 8 5 0 61 19 890
2022 Policy 35 29 9 16 5 5 0 68 23 55
2022 Project management 27 26 19 13 11 5 0 56 25 500
2022 Other services to the public 37 22 15 9 11 5 0 63 21 195
2022 None of the above 25 26 18 15 10 6 1 54 27 570
2020 Client contact centre 35 30 15 10 8 2 1 67 18 115
2020 Communications or public affairs 28 22 27 14 6 3 0 51 21 110
2020 Access to information and privacy 56 14 11 8 3 5 2 76 12 35
2020 Security 58 37 0 0 0 5 0 100 0 20
2020 Science and technology 45 26 14 3 5 6 0 75 9 110
2020 Administration and operations 42 25 18 5 3 5 1 72 9 435
2020 Human resources 42 22 17 9 6 3 2 67 15 165
2020 Financial management 55 27 10 4 2 2 0 84 6 105
2020 Procurement 31 25 25 6 6 6 0 60 14 15
2020 Information management 45 27 15 5 4 4 1 76 9 130
2020 Information technology 46 27 15 7 3 2 0 74 11 500
2020 Internal audit 81 10 0 10 0 0 0 90 10 10
2020 Evaluation 48 28 12 8 4 0 0 76 12 25
2020 Data sciences 46 29 14 6 3 2 0 76 9 730
2020 Policy 54 26 17 3 0 0 0 80 3 30
2020 Project management 45 25 16 6 3 3 1 73 10 395
2020 Other services to the public 42 25 14 9 4 5 1 71 15 150
2020 None of the above 40 24 16 9 4 5 2 69 14 520
2019 Client contact centre 39 25 19 9 7 2 0 65 16 135
2019 Health care practitioners 27 30 24 18 0 0 0 57 18 15
2019 Communications or public affairs 40 24 18 7 7 4 0 66 15 110
2019 Access to information and privacy 62 14 14 8 2 0 0 76 11 35
2019 Security 45 36 7 7 6 0 0 81 12 15
2019 Science and technology 45 29 16 6 3 1 0 75 9 140
2019 Library services 47 31 9 12 0 0 0 79 12 10
2019 Administration and operations 36 25 18 10 8 2 0 63 19 400
2019 Human resources 42 23 17 7 9 1 0 66 17 140
2019 Financial management 54 28 9 4 4 1 0 83 8 120
2019 Procurement 39 30 19 7 6 0 0 68 13 15
2019 Information management 43 28 15 4 6 3 1 74 10 150
2019 Information technology 38 31 17 6 6 3 0 70 12 590
2019 Internal audit 50 40 0 9 0 0 0 91 9 10
2019 Evaluation 49 31 11 3 6 0 0 80 9 35
2019 Data sciences 42 28 16 7 3 3 1 72 11 765
2019 Policy 48 20 12 12 4 4 0 71 17 25
2019 Project management 41 25 14 11 4 4 0 70 16 405
2019 Other services to the public 36 28 18 8 6 4 0 66 15 165
2019 None of the above 38 26 16 9 5 5 1 68 15 560
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 15 17 4 10 2 34 53 21 395
2024 Health care practitioners 32 13 34 0 8 0 13 52 9 15
2024 Intelligence analysts 47 33 8 2 6 0 5 84 8 65
2024 Communications or public affairs 44 28 6 9 4 0 9 79 14 125
2024 Access to information and privacy 42 21 18 0 0 7 11 78 0 50
2024 Security 47 26 9 4 5 0 8 80 10 20
2024 Science and technology 47 35 12 2 2 0 2 84 4 100
2024 Library services 44 41 9 0 7 0 0 85 7 15
2024 Administration and operations 40 25 15 4 5 2 10 74 10 490
2024 Human resources 43 30 10 6 7 1 3 77 13 135
2024 Financial management 64 21 7 2 1 0 4 89 3 95
2024 Information management 45 22 16 2 4 1 12 76 6 155
2024 Information technology 48 31 13 3 1 2 3 82 4 405
2024 Internal audit 60 8 31 0 0 0 0 69 0 10
2024 Evaluation 60 21 11 5 0 0 4 84 5 20
2024 Data sciences 48 26 12 4 3 1 7 80 8 845
2024 Policy 47 43 6 0 0 0 4 94 0 35
2024 Project management 60 25 8 4 2 1 0 86 6 410
2024 Other services to the public 35 16 17 6 4 1 21 66 12 365
2024 None of the above 38 22 14 4 6 2 15 72 11 640
2022 Client contact centre 38 26 15 6 1 2 12 74 8 110
2022 Communications or public affairs 56 26 6 3 2 0 7 88 5 145
2022 Access to information and privacy 48 27 14 4 0 0 7 81 4 45
2022 Security 34 41 11 6 0 0 8 81 7 20
2022 Science and technology 51 31 11 2 1 1 3 85 3 175
2022 Library services 61 26 6 7 0 0 0 87 7 15
2022 Administration and operations 42 31 14 4 2 1 6 78 6 405
2022 Human resources 48 29 11 1 2 4 5 85 3 175
2022 Financial management 55 25 9 6 2 0 3 82 9 110
2022 Procurement 49 43 8 0 0 0 0 92 0 15
2022 Information management 53 27 11 2 1 1 5 85 3 160
2022 Information technology 48 32 11 4 1 2 2 83 5 525
2022 Internal audit 65 18 6 11 0 0 0 83 11 15
2022 Evaluation 47 25 17 0 2 5 4 79 2 40
2022 Data sciences 49 29 11 4 1 1 5 82 6 890
2022 Policy 52 24 15 6 2 0 0 77 8 55
2022 Project management 56 30 9 2 1 1 1 87 3 500
2022 Other services to the public 49 29 13 1 1 1 6 84 2 195
2022 None of the above 48 26 12 3 4 2 5 80 7 575
2020 Client contact centre 36 33 13 3 5 2 8 76 9 110
2020 Communications or public affairs 51 30 12 1 0 3 4 87 1 110
2020 Access to information and privacy 61 22 0 6 0 3 9 94 6 35
2020 Security 66 29 6 0 0 0 0 94 0 20
2020 Science and technology 56 26 9 5 2 1 2 84 7 110
2020 Administration and operations 55 25 11 3 2 1 4 83 5 435
2020 Human resources 57 27 10 3 1 0 3 86 4 165
2020 Financial management 68 20 6 2 1 2 2 91 3 105
2020 Procurement 32 31 24 7 0 0 6 67 7 15
2020 Information management 50 26 11 7 2 1 3 79 10 125
2020 Information technology 49 29 11 4 1 2 3 83 6 500
2020 Internal audit 71 19 10 0 0 0 0 90 0 10
2020 Evaluation 68 20 4 4 0 4 0 92 4 25
2020 Data sciences 52 28 12 4 2 1 3 82 6 725
2020 Policy 70 23 7 0 0 0 0 93 0 30
2020 Project management 64 24 8 2 1 0 1 90 2 395
2020 Other services to the public 49 29 14 5 1 1 2 81 5 150
2020 None of the above 50 27 12 3 1 2 5 82 5 520
2019 Client contact centre 40 29 15 6 4 2 4 73 10 135
2019 Health care practitioners 18 33 18 0 0 0 30 74 0 15
2019 Communications or public affairs 52 23 14 2 3 1 6 80 5 110
2019 Access to information and privacy 52 27 14 3 0 0 5 83 3 35
2019 Security 35 20 31 7 0 0 7 59 7 15
2019 Science and technology 53 32 8 1 1 2 3 89 2 140
2019 Library services 49 17 12 0 0 0 21 84 0 10
2019 Administration and operations 43 33 12 3 2 0 6 81 6 395
2019 Human resources 63 16 10 2 3 1 4 84 5 140
2019 Financial management 60 30 6 3 0 1 1 91 3 120
2019 Procurement 34 59 6 0 0 0 0 94 0 15
2019 Information management 45 26 16 5 3 2 4 75 9 150
2019 Information technology 47 30 12 5 1 2 3 81 6 590
2019 Internal audit 79 21 0 0 0 0 0 100 0 10
2019 Evaluation 54 24 16 3 0 0 3 80 3 35
2019 Data sciences 54 23 11 5 2 1 4 81 8 760
2019 Policy 72 24 4 0 0 0 0 96 0 25
2019 Project management 57 29 9 1 0 1 1 88 2 405
2019 Other services to the public 43 32 13 5 1 1 4 79 6 165
2019 None of the above 48 25 14 3 2 1 7 79 6 560

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 32 11 7 6 1 2 75 14 395
2024 Health care practitioners 58 19 8 0 8 0 8 82 9 15
2024 Intelligence analysts 53 32 3 3 8 0 2 86 11 65
2024 Communications or public affairs 64 16 12 2 4 1 1 81 7 125
2024 Access to information and privacy 56 29 2 9 4 0 0 85 13 50
2024 Security 49 35 0 3 13 0 0 84 16 20
2024 Science and technology 61 26 9 2 2 0 0 87 5 100
2024 Library services 65 21 0 7 7 0 0 86 14 15
2024 Administration and operations 51 28 10 6 3 2 1 80 9 490
2024 Human resources 57 29 6 4 3 1 0 86 7 135
2024 Financial management 68 24 5 2 2 0 0 92 4 95
2024 Information management 50 31 9 3 6 1 0 82 9 150
2024 Information technology 58 31 6 3 1 0 0 90 5 405
2024 Internal audit 46 22 31 0 0 0 0 69 0 10
2024 Evaluation 77 8 4 0 12 0 0 85 12 20
2024 Data sciences 62 27 6 4 1 0 1 89 5 840
2024 Policy 63 24 10 0 0 0 3 89 0 35
2024 Project management 54 30 8 5 2 0 0 84 7 410
2024 Other services to the public 53 26 12 5 3 1 2 81 7 365
2024 None of the above 51 28 8 7 5 1 1 80 12 635
2022 Client contact centre 50 34 10 5 0 1 0 85 5 110
2022 Communications or public affairs 65 26 2 2 3 0 2 92 5 145
2022 Access to information and privacy 59 26 7 4 2 0 2 87 6 45
2022 Security 50 19 12 10 0 0 9 75 11 20
2022 Science and technology 56 28 8 3 2 3 0 87 5 175
2022 Library services 63 24 7 6 0 0 0 87 6 15
2022 Administration and operations 48 29 11 8 4 1 0 78 12 405
2022 Human resources 43 37 9 5 2 0 2 83 7 175
2022 Financial management 63 28 6 2 2 0 0 90 3 110
2022 Procurement 69 11 15 5 0 0 0 80 5 15
2022 Information management 58 28 7 7 1 0 0 85 8 155
2022 Information technology 53 31 9 4 2 1 0 84 7 520
2022 Internal audit 60 40 0 0 0 0 0 100 0 15
2022 Evaluation 64 23 6 2 2 2 0 89 4 40
2022 Data sciences 59 28 7 4 3 0 0 87 6 890
2022 Policy 58 27 4 6 4 0 0 85 10 55
2022 Project management 53 32 7 6 2 1 0 85 8 500
2022 Other services to the public 62 27 5 3 1 1 1 91 4 195
2022 None of the above 50 30 9 5 4 1 1 82 9 570
2020 Client contact centre 51 33 7 7 1 1 1 85 8 115
2020 Communications or public affairs 53 35 5 4 3 0 0 88 6 110
2020 Access to information and privacy 56 30 3 8 0 3 0 89 8 35
2020 Security 66 21 0 13 0 0 0 87 13 20
2020 Science and technology 54 29 10 3 4 0 0 83 7 110
2020 Administration and operations 58 28 6 4 4 0 0 86 8 435
2020 Human resources 56 29 8 4 2 1 1 86 6 165
2020 Financial management 61 28 5 4 2 1 0 89 6 105
2020 Procurement 38 44 6 5 0 0 6 88 5 15
2020 Information management 54 26 8 8 2 1 1 81 10 130
2020 Information technology 53 32 9 4 1 1 0 86 5 500
2020 Internal audit 81 19 0 0 0 0 0 100 0 10
2020 Evaluation 56 32 8 4 0 0 0 88 4 25
2020 Data sciences 54 32 8 3 2 0 0 87 6 725
2020 Policy 64 23 13 0 0 0 0 87 0 30
2020 Project management 55 30 9 4 3 0 0 85 6 395
2020 Other services to the public 53 32 8 5 1 0 1 86 7 150
2020 None of the above 52 31 9 5 2 0 0 83 8 520
2019 Client contact centre 44 35 9 6 6 1 0 79 12 135
2019 Health care practitioners 51 43 0 6 0 0 0 94 6 15
2019 Communications or public affairs 62 29 3 4 2 0 0 90 6 110
2019 Access to information and privacy 67 27 6 0 0 0 0 94 0 35
2019 Security 47 32 7 14 0 0 0 79 14 15
2019 Science and technology 50 34 7 5 1 0 2 86 6 140
2019 Library services 66 34 0 0 0 0 0 100 0 10
2019 Administration and operations 51 29 8 6 4 1 0 81 10 400
2019 Human resources 60 19 11 9 2 0 0 79 10 140
2019 Financial management 60 28 10 2 1 0 0 87 3 120
2019 Procurement 70 24 6 0 0 0 0 94 0 15
2019 Information management 50 33 9 4 3 1 1 85 7 150
2019 Information technology 51 30 9 6 4 0 1 81 10 590
2019 Internal audit 60 40 0 0 0 0 0 100 0 10
2019 Evaluation 59 25 12 0 0 4 0 87 0 35
2019 Data sciences 54 28 9 5 3 0 1 83 7 760
2019 Policy 56 28 12 0 4 0 0 84 4 25
2019 Project management 49 36 7 6 2 0 0 85 9 405
2019 Other services to the public 48 30 10 9 1 1 1 80 10 165
2019 None of the above 50 29 10 7 3 1 1 80 10 555

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 30 14 7 5 0 0 73 13 395
2024 Health care practitioners 57 21 8 5 8 0 0 79 13 15
2024 Intelligence analysts 58 22 9 1 6 0 3 83 8 65
2024 Communications or public affairs 56 27 6 3 7 1 0 84 10 125
2024 Access to information and privacy 61 20 9 8 2 0 0 81 10 50
2024 Security 53 31 3 4 9 0 0 84 13 20
2024 Science and technology 64 24 10 0 2 0 0 88 2 100
2024 Library services 71 15 0 14 0 0 0 86 14 15
2024 Administration and operations 56 26 8 4 4 2 0 83 9 490
2024 Human resources 59 28 4 5 4 1 0 87 10 135
2024 Financial management 69 26 4 0 1 0 0 95 1 95
2024 Information management 57 26 10 4 3 1 0 84 6 155
2024 Information technology 62 27 7 2 2 0 0 89 4 405
2024 Internal audit 92 8 0 0 0 0 0 100 0 10
2024 Evaluation 81 4 4 0 12 0 0 85 12 20
2024 Data sciences 64 25 6 3 2 0 0 89 5 845
2024 Policy 53 41 5 0 0 0 0 95 0 35
2024 Project management 59 25 9 4 4 0 0 83 8 410
2024 Other services to the public 55 24 12 3 4 1 0 81 7 365
2024 None of the above 56 24 10 5 4 0 1 81 9 640
2022 Client contact centre 55 30 10 3 1 1 0 86 4 110
2022 Communications or public affairs 75 14 3 5 2 0 0 90 7 145
2022 Access to information and privacy 70 17 11 2 0 0 0 87 2 45
2022 Security 50 28 16 5 0 0 0 79 5 20
2022 Science and technology 64 25 5 2 3 1 0 89 5 175
2022 Library services 69 18 7 6 0 0 0 87 6 15
2022 Administration and operations 53 27 11 5 4 0 0 80 9 405
2022 Human resources 55 30 8 4 2 0 1 86 6 175
2022 Financial management 69 19 6 4 2 0 0 88 6 110
2022 Procurement 62 31 7 0 0 0 0 93 0 15
2022 Information management 64 24 7 3 1 1 0 89 4 160
2022 Information technology 59 27 7 4 3 0 0 86 7 525
2022 Internal audit 66 34 0 0 0 0 0 100 0 15
2022 Evaluation 67 17 6 5 2 2 0 87 7 40
2022 Data sciences 64 24 5 4 2 0 0 88 7 890
2022 Policy 65 23 3 5 4 0 0 88 9 55
2022 Project management 56 27 9 4 4 1 0 83 8 500
2022 Other services to the public 63 23 6 7 0 0 1 87 7 195
2022 None of the above 57 25 9 4 4 0 1 82 9 575
2020 Client contact centre 54 34 4 5 3 1 0 89 7 115
2020 Communications or public affairs 58 28 6 5 3 0 0 86 8 110
2020 Access to information and privacy 50 34 10 5 0 0 0 84 5 35
2020 Security 71 15 13 0 0 0 0 87 0 20
2020 Science and technology 60 23 8 6 3 1 0 83 9 110
2020 Administration and operations 62 25 6 2 4 0 0 88 6 435
2020 Human resources 59 23 7 5 4 0 2 84 9 165
2020 Financial management 67 23 4 3 2 1 0 91 5 105
2020 Procurement 52 25 18 6 0 0 0 77 6 15
2020 Information management 64 21 5 8 1 1 1 87 9 130
2020 Information technology 60 27 7 3 2 0 0 88 5 500
2020 Internal audit 81 19 0 0 0 0 0 100 0 10
2020 Evaluation 72 20 8 0 0 0 0 92 0 25
2020 Data sciences 62 24 6 6 2 0 0 86 8 725
2020 Policy 67 23 10 0 0 0 0 90 0 30
2020 Project management 59 28 6 4 2 0 0 88 6 395
2020 Other services to the public 52 29 10 8 2 0 0 80 10 150
2020 None of the above 61 23 8 6 2 0 0 85 8 520
2019 Client contact centre 54 25 10 5 5 1 0 79 10 135
2019 Health care practitioners 70 24 6 0 0 0 0 94 0 15
2019 Communications or public affairs 70 23 3 3 1 0 0 93 4 110
2019 Access to information and privacy 73 22 2 3 0 0 0 95 3 35
2019 Security 51 22 20 7 0 0 0 73 7 15
2019 Science and technology 59 26 7 6 2 0 0 85 8 140
2019 Library services 63 37 0 0 0 0 0 100 0 10
2019 Administration and operations 54 28 8 6 4 0 0 82 10 400
2019 Human resources 68 15 10 4 3 1 0 84 6 140
2019 Financial management 62 26 8 2 1 1 0 89 3 120
2019 Procurement 58 17 18 0 6 0 0 76 6 15
2019 Information management 56 28 9 3 3 1 1 85 6 150
2019 Information technology 58 26 9 4 3 0 0 84 7 585
2019 Internal audit 70 30 0 0 0 0 0 100 0 10
2019 Evaluation 66 25 6 3 0 0 0 91 3 35
2019 Data sciences 60 26 7 5 2 0 0 86 7 760
2019 Policy 61 30 4 0 4 0 0 91 4 25
2019 Project management 55 31 7 4 3 0 0 86 7 405
2019 Other services to the public 49 32 10 8 1 1 0 81 9 165
2019 None of the above 56 26 9 5 3 0 0 82 8 555

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 26 15 6 9 16 2 64 18 395
2024 Health care practitioners 20 27 19 0 29 0 5 49 31 15
2024 Intelligence analysts 35 19 19 6 6 14 1 63 14 65
2024 Communications or public affairs 38 25 12 6 5 15 0 73 13 125
2024 Access to information and privacy 28 32 15 6 4 15 0 70 12 50
2024 Security 33 33 18 0 6 10 0 73 7 20
2024 Science and technology 26 33 13 12 9 7 0 63 23 100
2024 Library services 13 32 16 6 18 14 0 53 28 15
2024 Administration and operations 35 28 13 6 7 10 0 70 15 490
2024 Human resources 32 32 15 5 6 10 0 72 12 135
2024 Financial management 44 26 15 6 5 4 0 72 12 95
2024 Information management 37 24 19 8 3 8 1 67 12 155
2024 Information technology 29 25 16 7 10 13 1 62 19 405
2024 Internal audit 59 41 0 0 0 0 0 100 0 10
2024 Evaluation 33 34 3 12 8 11 0 75 22 20
2024 Data sciences 28 27 16 9 7 12 1 64 18 845
2024 Policy 32 32 12 10 9 6 0 67 21 35
2024 Project management 30 28 19 9 8 6 0 62 18 410
2024 Other services to the public 36 25 15 5 6 12 1 70 13 365
2024 None of the above 29 24 17 7 7 15 2 63 17 640
2022 Client contact centre 30 42 14 4 3 7 0 77 7 110
2022 Communications or public affairs 37 29 9 9 10 5 0 70 20 145
2022 Access to information and privacy 59 25 12 4 0 0 0 84 4 45
2022 Security 31 25 12 13 8 11 0 63 23 20
2022 Science and technology 30 29 13 12 11 4 1 63 24 175
2022 Library services 31 19 25 18 7 0 0 50 26 15
2022 Administration and operations 32 32 14 9 5 8 1 70 15 405
2022 Human resources 32 32 13 8 6 7 2 70 16 175
2022 Financial management 30 37 14 8 8 2 0 69 17 110
2022 Procurement 45 27 18 5 0 5 0 77 5 15
2022 Information management 40 24 14 8 7 7 0 68 16 160
2022 Information technology 26 29 13 7 11 13 0 64 21 525
2022 Internal audit 14 70 6 5 0 5 0 88 6 15
2022 Evaluation 29 37 6 16 0 13 0 75 18 40
2022 Data sciences 34 26 12 9 8 12 1 68 19 890
2022 Policy 44 25 10 9 5 8 0 75 15 55
2022 Project management 30 29 14 12 7 8 0 65 20 500
2022 Other services to the public 45 22 11 6 6 10 0 74 14 195
2022 None of the above 27 26 15 8 9 14 1 62 20 570
2020 Client contact centre 36 39 9 5 3 7 0 80 10 115
2020 Communications or public affairs 30 28 14 8 6 14 0 67 16 110
2020 Access to information and privacy 52 28 9 3 0 8 0 88 3 35
2020 Security 58 23 13 0 0 5 0 86 0 20
2020 Science and technology 34 38 9 2 4 12 0 83 7 110
2020 Administration and operations 47 27 10 2 3 10 0 83 6 435
2020 Human resources 40 32 13 4 3 7 1 78 8 165
2020 Financial management 56 29 4 4 1 6 1 91 5 105
2020 Procurement 46 19 10 13 0 13 0 74 14 15
2020 Information management 48 26 11 3 1 11 0 83 4 130
2020 Information technology 37 28 14 4 1 16 1 78 6 500
2020 Internal audit 50 50 0 0 0 0 0 100 0 10
2020 Evaluation 48 20 8 8 0 16 0 81 10 25
2020 Data sciences 42 32 11 4 2 10 0 82 6 725
2020 Policy 54 23 7 7 0 10 0 85 7 30
2020 Project management 42 34 11 4 4 6 0 80 8 395
2020 Other services to the public 43 35 10 3 0 9 1 86 3 150
2020 None of the above 41 29 12 5 2 11 0 79 7 520
2019 Client contact centre 31 33 23 7 3 4 0 66 10 135
2019 Health care practitioners 33 19 24 0 18 0 6 55 19 15
2019 Communications or public affairs 41 31 8 5 3 12 1 82 9 110
2019 Access to information and privacy 54 22 16 3 0 5 0 80 3 35
2019 Security 41 7 33 7 12 0 0 47 19 15
2019 Science and technology 32 39 13 4 4 8 0 77 9 140
2019 Library services 58 17 8 8 0 9 0 83 9 10
2019 Administration and operations 42 33 11 5 3 6 0 80 8 395
2019 Human resources 40 30 16 6 3 4 1 75 9 140
2019 Financial management 47 32 9 7 1 5 0 83 8 120
2019 Procurement 32 37 0 6 19 6 0 74 26 15
2019 Information management 45 31 11 3 1 8 1 84 4 150
2019 Information technology 29 31 16 6 4 14 0 69 12 585
2019 Internal audit 31 40 9 10 0 9 0 78 11 10
2019 Evaluation 47 20 9 6 6 12 0 76 14 35
2019 Data sciences 39 29 12 5 3 11 1 77 9 760
2019 Policy 52 28 0 8 4 8 0 87 13 25
2019 Project management 35 41 11 6 4 2 0 78 11 400
2019 Other services to the public 42 31 14 2 2 9 0 81 4 165
2019 None of the above 34 32 13 7 2 12 0 75 10 560

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 28 19 6 12 6 1 59 20 395
2024 Health care practitioners 20 25 21 6 29 0 0 44 35 15
2024 Intelligence analysts 26 23 27 8 13 3 0 51 21 65
2024 Communications or public affairs 32 25 12 12 10 9 1 63 24 125
2024 Access to information and privacy 30 34 20 5 6 5 0 67 12 50
2024 Security 28 37 27 4 3 0 0 65 8 20
2024 Science and technology 23 29 17 16 14 1 0 52 30 100
2024 Library services 7 52 0 15 18 8 0 64 36 15
2024 Administration and operations 32 30 14 11 10 4 0 64 22 490
2024 Human resources 24 35 18 10 6 5 0 63 17 135
2024 Financial management 33 30 17 10 10 0 0 63 20 95
2024 Information management 27 30 18 12 10 3 0 59 22 155
2024 Information technology 21 26 18 16 18 2 1 48 34 405
2024 Internal audit 27 73 0 0 0 0 0 100 0 10
2024 Evaluation 26 37 3 12 15 7 0 68 29 20
2024 Data sciences 23 27 15 16 14 4 0 53 32 845
2024 Policy 18 45 6 17 14 0 0 63 31 35
2024 Project management 24 29 16 12 17 2 0 55 29 410
2024 Other services to the public 32 28 17 7 10 5 1 63 19 365
2024 None of the above 24 28 16 13 13 5 1 55 28 640
2022 Client contact centre 28 36 17 14 4 2 0 65 18 110
2022 Communications or public affairs 29 27 14 13 14 4 0 58 27 145
2022 Access to information and privacy 54 26 14 2 4 0 0 80 6 45
2022 Security 31 19 24 18 0 8 0 54 20 20
2022 Science and technology 25 22 16 17 18 2 0 48 36 175
2022 Library services 26 20 11 18 26 0 0 45 44 15
2022 Administration and operations 29 30 17 10 11 3 0 61 22 405
2022 Human resources 27 29 17 12 10 4 1 59 23 175
2022 Financial management 29 31 13 11 13 1 1 61 25 110
2022 Procurement 37 8 20 19 10 0 5 48 31 15
2022 Information management 30 26 13 12 17 1 0 57 29 155
2022 Information technology 20 23 16 17 20 3 0 45 39 525
2022 Internal audit 25 64 0 11 0 0 0 89 11 15
2022 Evaluation 31 26 11 18 9 5 0 60 28 40
2022 Data sciences 25 26 13 14 17 4 0 54 32 890
2022 Policy 34 33 3 20 10 0 0 67 30 55
2022 Project management 22 28 15 18 15 3 0 51 34 500
2022 Other services to the public 35 29 15 9 10 2 0 65 19 195
2022 None of the above 20 26 18 13 17 6 0 48 32 570
2020 Client contact centre 36 38 14 6 4 2 0 75 11 110
2020 Communications or public affairs 33 32 12 9 8 5 0 69 18 110
2020 Access to information and privacy 48 30 8 9 6 0 0 77 14 35
2020 Security 58 29 0 0 8 5 0 92 8 20
2020 Science and technology 30 41 10 7 8 5 0 74 15 110
2020 Administration and operations 45 34 9 5 3 4 0 83 8 435
2020 Human resources 38 34 14 7 3 3 1 75 11 165
2020 Financial management 55 33 4 5 1 2 0 90 6 105
2020 Procurement 39 32 11 18 0 0 0 71 18 15
2020 Information management 46 33 9 9 2 1 0 80 10 130
2020 Information technology 32 35 17 7 4 5 0 71 11 500
2020 Internal audit 60 40 0 0 0 0 0 100 0 10
2020 Evaluation 36 32 24 4 4 0 0 68 8 25
2020 Data sciences 36 37 13 9 3 2 0 75 12 725
2020 Policy 57 23 13 3 0 3 0 83 3 30
2020 Project management 34 41 11 8 5 2 0 76 13 395
2020 Other services to the public 39 45 8 5 0 3 0 87 5 150
2020 None of the above 34 35 16 8 3 3 0 72 11 520
2019 Client contact centre 30 37 18 9 5 1 0 68 14 135
2019 Health care practitioners 14 30 12 18 18 0 6 48 39 15
2019 Communications or public affairs 36 35 8 10 5 4 1 75 16 110
2019 Access to information and privacy 44 37 13 3 0 3 0 84 3 35
2019 Security 25 29 20 14 12 0 0 54 26 15
2019 Science and technology 22 41 18 9 6 4 0 66 16 140
2019 Library services 49 26 0 16 0 9 0 83 17 10
2019 Administration and operations 33 39 12 8 4 4 0 75 13 400
2019 Human resources 31 40 12 11 4 2 0 73 15 140
2019 Financial management 45 36 12 5 2 2 0 82 7 120
2019 Procurement 32 37 6 12 13 0 0 69 25 15
2019 Information management 43 35 10 5 3 3 1 81 9 150
2019 Information technology 24 34 18 11 7 6 0 62 19 590
2019 Internal audit 10 70 10 9 0 0 0 80 9 10
2019 Evaluation 44 26 12 6 9 3 0 72 15 35
2019 Data sciences 35 33 17 7 4 3 0 70 12 760
2019 Policy 46 38 8 4 4 0 0 83 8 25
2019 Project management 30 39 14 9 7 1 0 70 16 400
2019 Other services to the public 37 31 18 6 4 5 0 71 10 165
2019 None of the above 28 37 16 10 5 4 1 67 16 560

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 28 20 9 11 10 2 54 23 395
2024 Health care practitioners 12 19 18 6 37 8 0 34 46 15
2024 Intelligence analysts 26 20 21 15 11 7 0 49 28 65
2024 Communications or public affairs 23 27 16 11 11 12 0 56 25 125
2024 Access to information and privacy 24 29 16 16 6 10 0 58 24 50
2024 Security 28 37 19 9 6 0 0 65 16 20
2024 Science and technology 20 23 20 17 16 3 0 45 34 100
2024 Library services 7 10 21 30 18 14 0 19 56 15
2024 Administration and operations 23 29 17 12 11 7 0 56 25 490
2024 Human resources 18 33 19 14 9 7 0 56 24 135
2024 Financial management 29 29 15 12 12 2 0 60 25 95
2024 Information management 22 25 21 17 8 5 1 50 27 155
2024 Information technology 13 27 20 14 19 5 1 43 36 405
2024 Internal audit 0 83 17 0 0 0 0 83 0 10
2024 Evaluation 26 10 29 7 20 7 0 39 29 20
2024 Data sciences 19 24 16 17 16 8 0 47 36 840
2024 Policy 21 41 3 16 17 3 0 64 33 35
2024 Project management 16 28 18 18 17 3 0 45 36 410
2024 Other services to the public 24 26 19 13 9 8 1 55 24 365
2024 None of the above 18 22 20 15 13 11 1 45 32 640
2022 Client contact centre 18 37 15 15 11 4 0 58 27 110
2022 Communications or public affairs 24 19 14 21 15 6 1 46 39 145
2022 Access to information and privacy 38 39 14 2 6 0 0 78 8 45
2022 Security 16 20 32 20 4 8 0 39 26 20
2022 Science and technology 19 20 17 15 23 4 0 42 40 175
2022 Library services 20 12 13 30 26 0 0 32 56 15
2022 Administration and operations 20 27 20 15 13 4 0 50 29 405
2022 Human resources 14 29 21 19 11 5 1 45 32 175
2022 Financial management 16 32 20 13 16 2 0 50 30 110
2022 Procurement 33 19 5 14 25 5 0 54 41 15
2022 Information management 20 26 18 16 15 5 1 49 33 160
2022 Information technology 14 23 16 20 21 7 0 39 44 525
2022 Internal audit 11 57 11 11 0 11 0 75 13 15
2022 Evaluation 23 25 20 9 11 12 0 54 23 40
2022 Data sciences 18 23 17 16 18 8 0 44 37 890
2022 Policy 31 30 10 18 10 2 0 62 28 55
2022 Project management 14 25 17 21 19 4 0 40 42 500
2022 Other services to the public 26 29 17 13 8 7 0 59 23 195
2022 None of the above 15 23 17 18 18 9 1 41 40 570
2020 Client contact centre 27 37 18 7 7 4 0 67 14 115
2020 Communications or public affairs 18 27 15 16 11 12 0 52 31 110
2020 Access to information and privacy 37 39 13 3 9 0 0 76 11 35
2020 Security 58 15 13 0 0 13 0 85 0 20
2020 Science and technology 30 34 14 9 7 6 0 68 17 110
2020 Administration and operations 36 35 13 7 3 7 0 76 10 435
2020 Human resources 28 37 15 12 3 4 0 69 15 165
2020 Financial management 42 33 14 7 1 4 0 78 8 105
2020 Procurement 39 37 6 13 6 0 0 75 18 15
2020 Information management 27 40 16 7 2 7 0 72 10 130
2020 Information technology 25 31 19 11 5 10 0 61 17 500
2020 Internal audit 40 60 0 0 0 0 0 100 0 10
2020 Evaluation 32 40 24 0 4 0 0 72 4 25
2020 Data sciences 28 35 18 11 3 4 0 66 15 725
2020 Policy 44 27 13 13 0 3 0 72 14 30
2020 Project management 23 40 17 13 4 2 0 65 17 395
2020 Other services to the public 30 35 18 10 1 5 1 69 11 150
2020 None of the above 24 34 16 12 4 8 0 64 18 515
2019 Client contact centre 23 34 21 13 4 5 0 60 17 135
2019 Health care practitioners 8 12 31 24 18 0 6 22 45 15
2019 Communications or public affairs 25 36 17 9 6 6 1 66 16 110
2019 Access to information and privacy 41 30 19 8 0 3 0 73 8 35
2019 Security 25 22 33 7 12 0 0 47 19 15
2019 Science and technology 18 36 19 14 6 7 0 58 21 140
2019 Library services 46 17 0 25 0 12 0 72 28 10
2019 Administration and operations 24 36 18 9 5 7 1 65 15 395
2019 Human resources 23 37 16 12 7 4 0 63 20 135
2019 Financial management 31 38 16 10 3 2 0 71 13 120
2019 Procurement 32 30 13 12 13 0 0 62 25 15
2019 Information management 37 28 15 9 4 7 1 70 14 150
2019 Information technology 17 29 20 15 9 10 0 51 27 590
2019 Internal audit 0 70 21 0 9 0 0 70 9 10
2019 Evaluation 26 38 12 9 6 9 0 70 16 35
2019 Data sciences 24 34 19 9 4 10 0 64 15 755
2019 Policy 24 48 8 12 4 4 0 75 17 25
2019 Project management 19 36 21 15 8 2 0 56 23 400
2019 Other services to the public 25 34 18 10 5 7 0 64 17 165
2019 None of the above 20 30 23 11 5 11 1 56 18 560

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 29 18 8 14 5 1 57 24 395
2024 Health care practitioners 18 27 13 6 37 0 0 44 43 15
2024 Intelligence analysts 24 24 21 18 11 2 0 49 30 65
2024 Communications or public affairs 27 29 13 13 12 6 0 60 26 125
2024 Access to information and privacy 25 36 23 7 6 2 0 63 13 50
2024 Security 28 32 20 13 6 0 0 61 19 20
2024 Science and technology 18 31 15 15 19 2 0 50 34 100
2024 Library services 7 17 15 22 31 8 0 26 58 15
2024 Administration and operations 22 31 16 14 13 4 0 55 28 490
2024 Human resources 18 39 17 16 7 3 0 59 23 135
2024 Financial management 30 30 11 19 9 0 0 60 28 95
2024 Information management 26 29 13 12 15 4 0 57 29 155
2024 Information technology 22 31 15 15 15 2 0 54 30 405
2024 Internal audit 14 79 7 0 0 0 0 93 0 10
2024 Evaluation 38 15 7 26 16 0 0 52 41 20
2024 Data sciences 20 27 14 18 18 2 0 48 37 840
2024 Policy 27 27 5 20 20 0 0 55 40 35
2024 Project management 17 30 14 18 19 1 0 48 38 410
2024 Other services to the public 24 29 15 14 13 4 0 55 29 365
2024 None of the above 17 26 17 16 17 5 2 46 35 640
2022 Client contact centre 21 34 21 12 8 4 0 58 21 110
2022 Communications or public affairs 23 30 12 18 16 2 0 54 35 145
2022 Access to information and privacy 33 38 18 7 3 0 0 71 10 45
2022 Security 20 14 22 30 15 0 0 33 45 20
2022 Science and technology 19 22 14 24 19 2 0 42 44 175
2022 Library services 20 12 6 25 37 0 0 32 62 15
2022 Administration and operations 19 31 17 16 14 2 0 52 31 405
2022 Human resources 17 32 18 18 14 1 0 49 32 175
2022 Financial management 18 27 24 12 17 2 0 45 30 110
2022 Procurement 30 35 18 13 5 0 0 65 18 15
2022 Information management 22 28 12 23 12 2 1 51 36 160
2022 Information technology 15 27 13 20 21 3 0 43 43 525
2022 Internal audit 5 56 11 18 0 11 0 68 20 15
2022 Evaluation 25 39 6 14 13 3 0 66 28 40
2022 Data sciences 19 28 12 18 20 3 0 49 39 890
2022 Policy 28 29 5 25 13 0 0 57 38 55
2022 Project management 14 29 15 20 20 1 0 44 41 500
2022 Other services to the public 28 33 10 14 12 3 0 63 27 195
2022 None of the above 14 26 15 17 21 6 0 43 41 570
2020 Client contact centre 26 38 11 14 9 2 0 66 23 110
2020 Communications or public affairs 23 30 19 16 10 2 0 54 26 110
2020 Access to information and privacy 37 33 8 10 9 3 0 72 19 35
2020 Security 48 15 23 8 0 5 0 67 8 20
2020 Science and technology 26 40 12 12 8 2 0 67 20 110
2020 Administration and operations 33 38 11 9 6 3 0 74 15 435
2020 Human resources 32 33 15 11 6 2 0 67 17 165
2020 Financial management 39 37 11 10 1 1 0 77 11 105
2020 Procurement 32 50 6 6 6 0 0 82 12 15
2020 Information management 24 45 12 14 3 1 0 71 17 130
2020 Information technology 27 33 17 13 5 5 0 63 19 500
2020 Internal audit 29 60 0 11 0 0 0 89 11 10
2020 Evaluation 36 32 24 0 4 4 0 71 4 25
2020 Data sciences 29 34 17 13 5 2 0 65 18 725
2020 Policy 34 30 23 10 0 3 0 65 10 30
2020 Project management 23 38 18 14 5 1 0 63 20 395
2020 Other services to the public 29 43 11 11 5 2 0 74 15 150
2020 None of the above 26 33 16 15 6 4 0 62 22 520
2019 Client contact centre 20 41 22 12 4 2 0 62 16 135
2019 Health care practitioners 8 12 19 24 30 0 6 22 58 15
2019 Communications or public affairs 24 41 7 12 11 3 1 68 25 110
2019 Access to information and privacy 46 29 14 10 0 0 0 76 10 35
2019 Security 25 41 14 14 7 0 0 66 20 15
2019 Science and technology 17 35 21 13 9 5 0 55 23 140
2019 Library services 37 38 9 8 8 0 0 75 16 10
2019 Administration and operations 24 39 16 10 8 4 0 65 18 395
2019 Human resources 25 34 15 15 10 1 0 60 25 135
2019 Financial management 27 42 12 16 2 1 0 70 18 115
2019 Procurement 17 39 19 19 6 0 0 56 25 15
2019 Information management 29 41 10 11 5 3 1 73 16 150
2019 Information technology 18 30 19 16 12 5 0 50 30 590
2019 Internal audit 0 91 0 0 9 0 0 91 9 10
2019 Evaluation 26 35 18 15 6 0 0 61 21 35
2019 Data sciences 23 36 18 13 6 4 0 61 20 760
2019 Policy 16 36 16 12 12 8 0 56 26 25
2019 Project management 18 38 16 17 9 1 0 57 26 400
2019 Other services to the public 22 37 17 13 7 3 0 61 21 165
2019 None of the above 18 33 18 15 9 6 0 55 27 560
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 30 19 13 12 0 1 55 26 395
2024 Health care practitioners 32 16 23 13 16 0 0 48 29 15
2024 Intelligence analysts 31 34 20 9 6 0 0 65 15 65
2024 Communications or public affairs 35 35 12 9 8 0 0 71 18 125
2024 Access to information and privacy 41 25 20 6 4 4 0 68 11 50
2024 Security 27 51 6 10 5 0 0 78 16 20
2024 Science and technology 34 41 11 9 5 0 0 75 14 100
2024 Library services 41 27 9 23 0 0 0 68 23 15
2024 Administration and operations 34 33 17 9 7 0 0 67 17 490
2024 Human resources 36 38 11 5 8 2 1 76 13 135
2024 Financial management 36 44 8 5 8 0 0 80 13 95
2024 Information management 36 31 17 11 5 0 0 68 16 155
2024 Information technology 29 37 16 10 7 0 0 67 17 405
2024 Internal audit 74 26 0 0 0 0 0 100 0 10
2024 Evaluation 62 16 7 8 8 0 0 77 15 20
2024 Data sciences 37 38 12 7 6 0 1 75 13 840
2024 Policy 33 44 9 11 4 0 0 77 15 35
2024 Project management 33 37 14 10 7 0 0 70 17 410
2024 Other services to the public 34 32 12 11 8 0 1 68 20 365
2024 None of the above 28 34 16 10 10 0 1 63 20 645
2022 Client contact centre 28 42 18 6 7 0 0 70 13 110
2022 Communications or public affairs 49 31 9 6 6 0 1 80 12 145
2022 Access to information and privacy 60 32 0 6 3 0 0 91 9 45
2022 Security 40 26 29 0 6 0 0 66 6 20
2022 Science and technology 38 41 11 5 5 0 0 79 10 175
2022 Library services 32 31 19 0 18 0 0 63 18 15
2022 Administration and operations 36 36 10 10 8 1 0 72 18 405
2022 Human resources 36 35 14 11 4 0 0 71 15 175
2022 Financial management 33 42 19 4 2 0 0 75 6 110
2022 Procurement 51 18 18 8 5 0 0 69 13 15
2022 Information management 35 34 19 8 4 0 0 69 12 160
2022 Information technology 31 38 16 7 8 0 0 69 16 520
2022 Internal audit 79 21 0 0 0 0 0 100 0 15
2022 Evaluation 43 37 11 2 7 0 0 80 9 40
2022 Data sciences 39 38 11 8 4 0 0 77 12 890
2022 Policy 44 36 9 6 5 0 0 80 11 55
2022 Project management 32 37 15 9 7 0 1 69 16 500
2022 Other services to the public 42 39 10 4 4 0 1 81 9 195
2022 None of the above 31 39 14 8 7 1 0 71 15 570
2020 Client contact centre 36 31 18 11 4 0 0 67 15 115
2020 Communications or public affairs 39 40 10 6 4 0 0 80 11 110
2020 Access to information and privacy 45 39 10 6 0 0 0 84 6 35
2020 Security 58 29 13 0 0 0 0 87 0 20
2020 Science and technology 27 47 9 12 5 0 0 74 17 110
2020 Administration and operations 43 34 11 7 4 0 0 78 11 435
2020 Human resources 45 32 9 11 2 1 1 78 13 165
2020 Financial management 46 34 14 4 3 0 0 80 7 105
2020 Procurement 26 44 5 13 13 0 0 70 25 15
2020 Information management 41 37 11 8 2 1 0 79 10 130
2020 Information technology 36 40 12 8 3 0 1 76 12 500
2020 Internal audit 50 40 10 0 0 0 0 90 0 10
2020 Evaluation 44 36 16 4 0 0 0 80 4 25
2020 Data sciences 39 40 10 7 3 0 0 80 10 725
2020 Policy 64 20 10 7 0 0 0 83 7 30
2020 Project management 39 37 13 7 4 0 0 75 11 390
2020 Other services to the public 41 36 11 7 5 1 0 77 12 150
2020 None of the above 41 36 10 8 4 0 0 78 12 520
2019 Client contact centre 35 33 18 7 6 1 0 69 14 135
2019 Health care practitioners 21 25 18 24 12 0 0 45 37 15
2019 Communications or public affairs 42 42 9 5 3 0 0 83 8 110
2019 Access to information and privacy 51 35 8 6 0 0 0 86 6 35
2019 Security 42 32 26 0 0 0 0 74 0 15
2019 Science and technology 33 38 15 9 5 0 0 72 13 140
2019 Library services 45 43 12 0 0 0 0 88 0 10
2019 Administration and operations 33 38 14 9 6 0 0 71 15 400
2019 Human resources 40 34 7 12 6 1 0 74 19 140
2019 Financial management 32 53 7 7 1 1 0 86 8 120
2019 Procurement 21 31 29 13 6 0 0 52 19 15
2019 Information management 36 38 12 9 5 0 1 74 14 150
2019 Information technology 26 44 15 9 6 0 0 70 15 590
2019 Internal audit 50 40 0 0 9 0 0 91 9 10
2019 Evaluation 49 20 12 9 6 4 0 72 15 35
2019 Data sciences 38 38 11 9 3 0 0 76 12 765
2019 Policy 48 24 12 12 4 0 0 72 16 25
2019 Project management 29 43 12 9 6 0 0 72 15 405
2019 Other services to the public 32 41 12 8 7 0 0 72 16 165
2019 None of the above 32 40 14 9 4 0 0 73 13 560

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 40 7 6 2 0 0 84 9 395
2024 Health care practitioners 36 34 8 5 16 0 0 71 21 15
2024 Intelligence analysts 40 40 9 9 2 0 0 80 11 60
2024 Communications or public affairs 47 31 5 9 8 0 0 78 17 125
2024 Access to information and privacy 29 60 7 4 0 0 0 89 4 50
2024 Security 52 29 12 0 7 0 0 80 7 20
2024 Science and technology 39 43 8 7 2 0 0 83 10 100
2024 Library services 73 27 0 0 0 0 0 100 0 15
2024 Administration and operations 41 39 11 7 2 0 0 80 9 490
2024 Human resources 33 43 10 9 4 1 0 76 14 135
2024 Financial management 32 52 10 3 3 0 0 84 6 95
2024 Information management 48 38 9 4 1 0 0 86 5 155
2024 Information technology 40 44 7 6 3 0 0 83 9 405
2024 Internal audit 100 0 0 0 0 0 0 100 0 10
2024 Evaluation 38 47 4 9 3 0 0 85 12 20
2024 Data sciences 40 44 7 7 2 0 0 85 8 840
2024 Policy 39 51 6 4 0 0 0 90 4 35
2024 Project management 38 44 6 10 2 0 0 82 12 410
2024 Other services to the public 52 36 6 4 2 0 0 88 6 365
2024 None of the above 41 40 6 8 5 0 0 81 13 640
2022 Client contact centre 39 47 4 9 1 0 0 86 10 110
2022 Communications or public affairs 51 32 6 8 3 0 0 83 11 145
2022 Access to information and privacy 53 36 6 2 2 0 0 90 4 45
2022 Security 30 41 14 16 0 0 0 71 16 20
2022 Science and technology 32 53 6 8 2 0 0 84 10 175
2022 Library services 59 23 7 11 0 0 0 82 11 15
2022 Administration and operations 34 46 6 10 4 0 0 80 13 405
2022 Human resources 32 45 10 10 4 0 0 77 14 175
2022 Financial management 36 47 9 7 1 0 0 83 8 110
2022 Procurement 44 44 12 0 0 0 0 88 0 15
2022 Information management 46 42 7 4 1 0 0 88 5 160
2022 Information technology 35 44 9 8 4 0 0 79 12 525
2022 Internal audit 60 40 0 0 0 0 0 100 0 15
2022 Evaluation 55 30 8 5 2 0 0 85 7 40
2022 Data sciences 42 44 6 7 2 0 0 85 9 890
2022 Policy 50 29 8 7 6 0 0 79 12 55
2022 Project management 33 43 9 11 3 0 0 76 14 500
2022 Other services to the public 49 39 6 5 1 0 1 89 6 195
2022 None of the above 36 44 9 8 3 0 0 80 11 575
2020 Client contact centre 36 41 11 8 3 0 1 78 11 110
2020 Communications or public affairs 37 39 12 10 2 0 0 76 12 110
2020 Access to information and privacy 45 39 6 8 3 0 0 83 11 35
2020 Security 43 36 8 13 0 0 0 79 13 20
2020 Science and technology 30 51 8 7 4 0 0 81 11 110
2020 Administration and operations 42 41 9 7 2 0 0 83 8 435
2020 Human resources 38 43 8 10 2 0 0 81 12 165
2020 Financial management 46 42 5 7 1 0 0 88 8 105
2020 Procurement 43 38 13 6 0 0 0 82 6 15
2020 Information management 44 36 9 10 1 0 0 80 11 130
2020 Information technology 34 45 10 8 2 0 0 79 11 500
2020 Internal audit 60 40 0 0 0 0 0 100 0 10
2020 Evaluation 44 32 12 8 4 0 0 76 12 25
2020 Data sciences 38 42 8 9 2 0 0 81 11 725
2020 Policy 67 20 7 3 3 0 0 87 7 30
2020 Project management 38 42 9 9 2 0 0 81 10 390
2020 Other services to the public 41 42 8 9 1 0 0 83 9 150
2020 None of the above 41 39 10 8 3 0 0 79 11 520
2019 Client contact centre 41 40 14 2 3 0 0 81 5 135
2019 Health care practitioners 39 37 6 18 0 0 0 76 18 15
2019 Communications or public affairs 43 40 7 8 1 0 0 84 9 110
2019 Access to information and privacy 57 35 3 5 0 0 0 92 5 35
2019 Security 50 27 16 7 0 0 0 77 7 15
2019 Science and technology 34 44 11 7 5 0 0 78 11 140
2019 Library services 83 9 0 8 0 0 0 92 8 10
2019 Administration and operations 40 42 9 6 3 0 0 82 9 395
2019 Human resources 37 40 10 9 4 1 0 77 13 140
2019 Financial management 32 46 12 9 1 0 0 77 10 120
2019 Procurement 20 67 6 7 0 0 0 87 7 15
2019 Information management 38 43 9 7 2 0 1 82 9 150
2019 Information technology 28 43 12 12 6 0 0 71 18 590
2019 Internal audit 70 21 0 9 0 0 0 91 9 10
2019 Evaluation 59 24 0 15 3 0 0 82 18 35
2019 Data sciences 36 44 11 7 2 0 0 80 9 760
2019 Policy 52 24 12 8 4 0 0 76 12 25
2019 Project management 31 45 11 10 3 0 0 76 13 405
2019 Other services to the public 35 38 13 9 4 0 1 74 13 165
2019 None of the above 35 45 11 7 2 0 0 80 9 560

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 32 12 8 7 0 0 72 16 395
2024 Health care practitioners 57 27 0 0 16 0 0 84 16 15
2024 Intelligence analysts 42 33 14 2 6 0 3 78 8 65
2024 Communications or public affairs 53 29 4 8 6 0 0 82 14 125
2024 Access to information and privacy 46 40 6 6 2 0 0 86 8 50
2024 Security 58 26 0 4 12 0 0 84 16 20
2024 Science and technology 52 31 8 6 3 0 0 83 9 100
2024 Library services 47 30 0 23 0 0 0 77 23 15
2024 Administration and operations 47 33 10 4 5 1 0 80 9 490
2024 Human resources 47 36 7 4 5 1 0 84 9 135
2024 Financial management 57 32 7 4 0 0 0 89 4 95
2024 Information management 47 31 12 7 3 0 0 78 10 155
2024 Information technology 51 35 8 3 2 1 0 87 5 405
2024 Internal audit 82 18 0 0 0 0 0 100 0 10
2024 Evaluation 81 3 0 4 12 0 0 85 15 20
2024 Data sciences 54 32 6 5 2 0 0 87 7 845
2024 Policy 56 41 3 0 0 0 0 97 0 35
2024 Project management 50 29 10 7 4 0 0 79 11 410
2024 Other services to the public 51 29 11 5 2 1 1 81 8 365
2024 None of the above 50 29 8 7 5 1 1 80 12 640
2022 Client contact centre 42 34 13 8 2 0 0 76 11 110
2022 Communications or public affairs 68 23 4 2 5 0 0 90 6 145
2022 Access to information and privacy 65 19 12 2 0 0 2 86 2 45
2022 Security 56 26 18 0 0 0 0 82 0 20
2022 Science and technology 48 35 10 3 3 1 0 84 6 175
2022 Library services 62 38 0 0 0 0 0 100 0 15
2022 Administration and operations 43 34 9 9 5 0 0 78 14 405
2022 Human resources 41 37 10 6 5 0 1 79 11 175
2022 Financial management 52 36 6 7 0 0 0 87 7 110
2022 Procurement 62 26 12 0 0 0 0 88 0 15
2022 Information management 51 34 5 6 2 1 1 86 8 160
2022 Information technology 46 35 11 5 3 0 0 81 8 525
2022 Internal audit 76 24 0 0 0 0 0 100 0 15
2022 Evaluation 60 22 9 5 2 2 0 84 7 40
2022 Data sciences 52 33 7 4 3 0 0 86 7 890
2022 Policy 49 29 7 10 4 0 0 79 14 55
2022 Project management 46 34 9 6 3 1 1 81 10 500
2022 Other services to the public 61 26 6 4 2 0 1 87 7 195
2022 None of the above 49 32 9 4 4 0 1 82 9 575
2020 Client contact centre 46 31 11 6 5 1 0 77 11 115
2020 Communications or public affairs 46 40 4 6 2 2 0 87 8 110
2020 Access to information and privacy 48 25 11 13 0 3 0 75 13 35
2020 Security 58 29 13 0 0 0 0 87 0 20
2020 Science and technology 53 26 10 6 4 1 0 79 11 110
2020 Administration and operations 53 30 8 5 3 1 0 83 9 435
2020 Human resources 55 26 9 7 2 0 1 81 10 165
2020 Financial management 57 27 8 4 2 0 2 86 6 105
2020 Procurement 45 25 13 11 0 0 6 74 12 15
2020 Information management 54 30 9 4 3 0 0 84 7 130
2020 Information technology 48 35 10 4 3 0 0 84 7 500
2020 Internal audit 60 30 0 10 0 0 0 90 10 10
2020 Evaluation 44 32 20 4 0 0 0 76 4 25
2020 Data sciences 51 32 9 5 3 0 0 83 7 725
2020 Policy 67 23 3 7 0 0 0 90 7 30
2020 Project management 48 32 12 5 2 0 1 81 7 395
2020 Other services to the public 48 33 7 8 3 0 1 82 11 150
2020 None of the above 48 32 10 7 2 0 1 81 8 520
2019 Client contact centre 41 33 12 5 7 1 2 76 12 135
2019 Health care practitioners 27 49 24 0 0 0 0 76 0 15
2019 Communications or public affairs 53 32 9 3 3 0 1 86 5 110
2019 Access to information and privacy 64 30 6 0 0 0 0 94 0 35
2019 Security 41 37 22 0 0 0 0 78 0 15
2019 Science and technology 50 29 10 6 3 1 1 80 9 140
2019 Library services 60 40 0 0 0 0 0 100 0 10
2019 Administration and operations 47 31 11 6 5 0 0 78 11 395
2019 Human resources 54 28 8 5 4 1 0 83 9 140
2019 Financial management 44 39 12 3 1 1 1 84 3 120
2019 Procurement 52 19 17 0 12 0 0 70 12 15
2019 Information management 49 28 13 5 3 1 1 78 9 150
2019 Information technology 45 35 11 6 3 1 0 80 9 590
2019 Internal audit 70 20 10 0 0 0 0 90 0 10
2019 Evaluation 66 13 15 6 0 0 0 79 6 35
2019 Data sciences 49 31 10 5 3 1 1 82 9 765
2019 Policy 56 20 16 4 4 0 0 76 8 25
2019 Project management 44 35 12 5 2 1 0 80 7 405
2019 Other services to the public 44 30 15 7 1 2 1 75 9 165
2019 None of the above 45 32 11 7 4 0 1 78 11 560

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 36 8 10 5 0 0 76 15 395
2024 Health care practitioners 42 31 8 11 8 0 0 73 19 15
2024 Intelligence analysts 29 42 6 10 11 0 3 72 21 65
2024 Communications or public affairs 32 34 9 13 12 0 0 66 25 125
2024 Access to information and privacy 24 56 12 5 2 0 0 81 7 50
2024 Security 37 48 5 10 0 0 0 85 10 20
2024 Science and technology 32 39 15 10 4 0 0 71 14 100
2024 Library services 34 29 8 13 9 0 7 68 23 15
2024 Administration and operations 29 42 10 13 7 0 0 71 19 490
2024 Human resources 26 46 12 10 4 1 1 73 14 135
2024 Financial management 31 45 10 12 2 0 0 76 14 95
2024 Information management 37 36 11 9 6 0 0 73 16 155
2024 Information technology 19 40 20 11 9 0 0 60 20 405
2024 Internal audit 84 16 0 0 0 0 0 100 0 10
2024 Evaluation 55 22 5 9 7 0 3 79 16 20
2024 Data sciences 25 42 14 13 5 0 0 68 18 840
2024 Policy 22 30 14 21 12 0 0 53 33 35
2024 Project management 22 37 17 15 7 0 1 60 22 410
2024 Other services to the public 37 39 10 9 4 0 1 77 13 365
2024 None of the above 26 38 14 14 7 0 2 65 21 640
2022 Client contact centre 34 36 14 10 5 0 1 71 15 110
2022 Communications or public affairs 31 27 12 13 14 1 2 60 28 145
2022 Access to information and privacy 36 33 14 17 0 0 0 69 17 45
2022 Security 42 25 14 13 6 0 0 68 19 20
2022 Science and technology 26 44 16 9 4 0 1 71 13 175
2022 Library services 50 20 11 5 13 0 0 71 18 15
2022 Administration and operations 26 40 12 13 9 0 1 66 22 405
2022 Human resources 25 38 15 14 6 0 1 63 21 175
2022 Financial management 24 45 14 10 5 0 2 71 15 110
2022 Procurement 45 42 13 0 0 0 0 87 0 15
2022 Information management 31 36 12 15 6 0 0 67 20 155
2022 Information technology 15 39 18 16 11 0 1 55 27 525
2022 Internal audit 58 24 17 0 0 0 0 83 0 15
2022 Evaluation 32 40 11 14 3 0 0 72 17 40
2022 Data sciences 26 42 13 12 4 0 1 70 17 890
2022 Policy 28 38 11 14 9 0 0 66 23 55
2022 Project management 24 37 14 18 6 0 1 61 24 500
2022 Other services to the public 32 40 15 9 3 0 0 73 12 195
2022 None of the above 26 37 16 14 6 0 1 64 20 570
2020 Client contact centre 33 40 14 7 3 0 3 76 10 110
2020 Communications or public affairs 24 34 23 14 4 1 0 58 18 110
2020 Access to information and privacy 42 33 8 11 6 0 0 75 17 35
2020 Security 37 45 5 13 0 0 0 82 13 20
2020 Science and technology 25 46 14 9 3 1 3 74 12 110
2020 Administration and operations 37 39 10 9 4 0 0 76 13 435
2020 Human resources 36 40 11 8 4 0 1 77 12 165
2020 Financial management 41 46 8 3 3 0 0 86 6 105
2020 Procurement 49 39 6 0 6 0 0 88 6 15
2020 Information management 40 33 12 8 3 1 2 75 12 130
2020 Information technology 26 40 16 11 6 0 1 67 17 500
2020 Internal audit 79 21 0 0 0 0 0 100 0 10
2020 Evaluation 36 36 12 16 0 0 0 72 16 25
2020 Data sciences 30 39 15 11 3 0 2 71 14 725
2020 Policy 30 50 10 7 0 0 3 83 7 30
2020 Project management 31 36 14 13 3 0 2 69 16 390
2020 Other services to the public 34 35 18 10 3 0 0 69 13 150
2020 None of the above 32 37 15 10 3 0 3 71 14 520
2019 Client contact centre 37 43 7 10 3 0 0 80 13 135
2019 Health care practitioners 45 18 24 12 0 0 0 63 12 15
2019 Communications or public affairs 35 36 9 16 3 0 1 72 19 110
2019 Access to information and privacy 40 44 5 11 0 0 0 84 11 35
2019 Security 38 42 20 0 0 0 0 80 0 15
2019 Science and technology 32 35 13 18 1 2 0 68 19 140
2019 Library services 37 38 0 25 0 0 0 75 25 10
2019 Administration and operations 33 43 12 8 4 0 0 76 12 400
2019 Human resources 26 48 10 9 7 0 0 73 17 140
2019 Financial management 31 48 12 8 1 0 0 79 9 120
2019 Procurement 38 50 12 0 0 0 0 88 0 15
2019 Information management 36 37 12 9 3 1 1 75 13 150
2019 Information technology 18 39 18 15 9 1 0 58 24 590
2019 Internal audit 61 20 10 9 0 0 0 80 9 10
2019 Evaluation 40 36 12 3 3 4 3 81 6 35
2019 Data sciences 34 44 11 9 2 0 1 78 11 760
2019 Policy 36 40 4 8 12 0 0 76 20 25
2019 Project management 28 42 12 12 6 0 1 71 18 405
2019 Other services to the public 32 39 11 11 6 0 1 72 17 165
2019 None of the above 35 40 12 9 4 0 1 75 13 555

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 23 17 6 9 5 8 62 18 395
2024 Health care practitioners 57 19 16 0 8 0 0 76 8 15
2024 Intelligence analysts 48 22 11 7 5 3 4 75 13 65
2024 Communications or public affairs 55 19 13 3 7 1 2 77 10 125
2024 Access to information and privacy 52 24 14 6 0 4 0 80 6 50
2024 Security 49 36 0 4 6 5 0 89 11 20
2024 Science and technology 62 21 9 2 2 1 2 85 5 100
2024 Library services 63 30 0 0 7 0 0 93 7 15
2024 Administration and operations 51 21 13 5 4 3 2 76 10 490
2024 Human resources 56 21 10 2 7 2 1 81 9 135
2024 Financial management 66 27 5 1 0 0 1 94 1 95
2024 Information management 51 21 19 5 2 2 1 74 7 155
2024 Information technology 56 26 9 4 2 2 1 85 6 405
2024 Internal audit 75 25 0 0 0 0 0 100 0 10
2024 Evaluation 80 5 0 4 12 0 0 85 15 20
2024 Data sciences 61 23 8 3 2 1 1 87 5 840
2024 Policy 64 30 3 3 0 0 0 94 3 35
2024 Project management 57 22 11 5 2 1 1 81 8 410
2024 Other services to the public 45 21 16 3 4 4 6 73 9 365
2024 None of the above 48 22 12 5 4 3 5 77 10 640
2022 Client contact centre 48 27 13 5 2 3 1 79 8 110
2022 Communications or public affairs 66 22 5 2 3 0 2 90 5 145
2022 Access to information and privacy 70 15 12 0 0 0 4 88 0 45
2022 Security 59 20 16 0 0 5 0 83 0 20
2022 Science and technology 56 28 6 3 2 2 2 89 5 175
2022 Library services 69 11 14 6 0 0 0 80 6 15
2022 Administration and operations 47 26 15 5 4 2 2 76 9 405
2022 Human resources 49 26 11 3 5 3 3 80 8 175
2022 Financial management 62 24 8 3 2 0 2 87 5 110
2022 Procurement 62 19 20 0 0 0 0 80 0 15
2022 Information management 57 26 11 3 2 1 1 85 5 160
2022 Information technology 51 27 10 5 3 1 2 81 8 520
2022 Internal audit 76 13 0 0 0 11 0 100 0 15
2022 Evaluation 50 32 4 5 2 5 2 88 7 40
2022 Data sciences 61 23 7 4 3 2 1 86 7 890
2022 Policy 59 26 6 5 4 0 0 85 9 55
2022 Project management 52 28 9 4 4 1 1 82 8 500
2022 Other services to the public 63 19 10 5 1 0 1 83 6 195
2022 None of the above 51 26 11 4 4 3 2 81 8 575
2020 Client contact centre 45 28 10 7 4 1 5 78 12 115
2020 Communications or public affairs 51 31 7 4 3 4 1 86 6 110
2020 Access to information and privacy 53 17 22 3 0 6 0 74 3 35
2020 Security 66 16 13 0 0 5 0 86 0 20
2020 Science and technology 57 23 12 5 2 1 1 81 7 110
2020 Administration and operations 55 23 11 3 4 3 2 82 7 435
2020 Human resources 58 20 11 4 2 2 3 82 6 165
2020 Financial management 65 22 3 5 2 3 1 90 7 105
2020 Procurement 38 38 13 5 0 0 6 81 5 15
2020 Information management 52 23 14 5 2 2 1 78 7 130
2020 Information technology 57 26 9 3 3 2 1 85 7 500
2020 Internal audit 60 40 0 0 0 0 0 100 0 10
2020 Evaluation 52 20 16 8 0 0 4 75 8 25
2020 Data sciences 60 22 8 5 3 2 1 84 7 730
2020 Policy 74 7 13 7 0 0 0 80 7 30
2020 Project management 54 24 14 3 2 1 2 81 5 395
2020 Other services to the public 52 27 11 6 1 1 2 82 7 150
2020 None of the above 53 25 12 4 2 1 3 81 6 520

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 21 19 14 17 8 2 44 35 395
2024 Health care practitioners 18 27 16 8 21 6 5 50 33 15
2024 Intelligence analysts 25 24 17 19 14 1 0 50 33 65
2024 Communications or public affairs 23 30 19 12 13 2 0 55 26 125
2024 Access to information and privacy 28 20 26 12 9 6 0 50 22 50
2024 Security 33 33 18 7 3 5 0 70 11 20
2024 Science and technology 20 41 16 15 8 1 0 61 23 100
2024 Library services 0 56 15 21 0 8 0 60 23 15
2024 Administration and operations 24 30 19 10 14 3 0 56 24 490
2024 Human resources 22 41 13 10 8 5 1 67 20 135
2024 Financial management 34 46 11 5 5 0 0 79 10 95
2024 Information management 20 35 16 16 8 3 1 58 26 155
2024 Information technology 16 32 18 17 13 3 1 49 31 405
2024 Internal audit 52 48 0 0 0 0 0 100 0 10
2024 Evaluation 17 26 27 12 14 0 4 44 28 20
2024 Data sciences 20 31 18 15 13 2 1 53 29 845
2024 Policy 22 28 6 23 20 0 0 50 44 35
2024 Project management 18 32 18 16 14 1 0 51 31 410
2024 Other services to the public 20 26 18 14 12 7 2 51 29 365
2024 None of the above 17 30 19 13 15 4 2 50 30 640
2022 Client contact centre 20 41 17 9 10 2 0 63 19 110
2022 Communications or public affairs 23 29 18 13 12 6 0 55 27 145
2022 Access to information and privacy 43 19 20 8 0 8 2 69 9 45
2022 Security 22 33 25 14 8 0 0 54 21 20
2022 Science and technology 24 37 18 12 6 2 0 63 18 175
2022 Library services 26 33 17 6 18 0 0 59 25 15
2022 Administration and operations 19 39 18 12 10 2 0 59 22 405
2022 Human resources 19 34 20 16 7 2 0 55 24 175
2022 Financial management 23 44 19 9 4 1 1 68 13 110
2022 Procurement 23 19 29 29 0 0 0 42 29 15
2022 Information management 27 27 21 14 9 2 0 56 23 160
2022 Information technology 14 33 22 16 12 2 0 49 29 525
2022 Internal audit 15 85 0 0 0 0 0 100 0 15
2022 Evaluation 26 34 16 11 7 7 0 64 19 40
2022 Data sciences 27 36 14 12 7 3 0 66 20 890
2022 Policy 20 43 19 8 7 4 0 65 16 55
2022 Project management 17 36 19 16 10 2 0 54 27 500
2022 Other services to the public 31 31 15 12 9 2 0 64 21 195
2022 None of the above 19 30 21 14 12 3 1 51 27 575
2020 Client contact centre 22 42 16 9 7 3 1 67 16 110
2020 Communications or public affairs 21 32 25 12 7 4 0 54 19 110
2020 Access to information and privacy 36 37 13 11 0 3 0 75 12 35
2020 Security 48 26 8 8 0 5 5 82 9 20
2020 Science and technology 32 35 14 12 5 2 0 69 17 110
2020 Administration and operations 33 36 13 9 4 4 1 72 14 430
2020 Human resources 31 33 13 10 6 3 4 68 17 165
2020 Financial management 47 33 9 9 2 1 0 81 11 105
2020 Procurement 32 32 17 13 0 6 0 68 14 15
2020 Information management 32 38 13 6 7 5 0 73 14 125
2020 Information technology 24 37 19 10 6 4 0 63 17 500
2020 Internal audit 58 32 10 0 0 0 0 90 0 10
2020 Evaluation 20 48 24 0 8 0 0 68 8 25
2020 Data sciences 30 38 17 11 3 1 0 69 14 725
2020 Policy 34 40 13 10 3 0 0 74 13 30
2020 Project management 24 41 16 11 5 2 1 67 16 395
2020 Other services to the public 27 37 20 8 3 3 1 67 11 150
2020 None of the above 26 36 15 12 6 3 1 65 19 515
2019 Client contact centre 28 35 21 9 3 4 0 66 12 135
2019 Health care practitioners 27 19 37 18 0 0 0 45 18 15
2019 Communications or public affairs 25 35 17 12 6 3 1 63 20 110
2019 Access to information and privacy 39 44 14 0 3 0 0 83 3 35
2019 Security 38 20 28 14 0 0 0 58 14 15
2019 Science and technology 20 40 17 13 6 4 0 63 20 140
2019 Library services 32 40 0 16 0 12 0 82 18 10
2019 Administration and operations 26 38 16 12 6 1 0 66 18 400
2019 Human resources 31 35 15 10 7 1 1 67 18 140
2019 Financial management 42 36 11 9 2 1 0 78 11 120
2019 Procurement 26 43 31 0 0 0 0 69 0 15
2019 Information management 34 33 19 9 3 2 1 68 12 150
2019 Information technology 21 33 20 16 7 3 0 56 24 585
2019 Internal audit 21 30 39 0 0 10 0 57 0 10
2019 Evaluation 34 39 12 12 3 0 0 73 15 35
2019 Data sciences 32 34 18 10 4 3 0 68 14 760
2019 Policy 36 32 8 12 8 4 0 71 21 25
2019 Project management 24 40 18 12 7 0 0 64 18 405
2019 Other services to the public 26 36 19 13 5 1 0 62 18 165
2019 None of the above 23 37 19 10 6 4 0 63 17 560

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 25 12 7 6 3 8 43 57 395
2024 Health care practitioners 51 5 16 6 16 0 6 54 46 15
2024 Intelligence analysts 46 18 9 7 8 6 6 52 48 65
2024 Communications or public affairs 42 33 14 2 3 1 3 44 56 125
2024 Access to information and privacy 55 24 9 2 4 2 4 59 41 50
2024 Security 72 20 3 0 0 5 0 76 24 20
2024 Science and technology 49 27 11 2 5 0 6 52 48 100
2024 Library services 35 16 9 18 15 0 7 38 62 15
2024 Administration and operations 42 24 16 5 6 2 5 46 54 490
2024 Human resources 48 20 12 6 6 2 6 53 47 135
2024 Financial management 30 29 13 11 7 0 9 33 67 95
2024 Information management 48 23 14 6 4 0 5 51 49 155
2024 Information technology 50 22 10 5 6 1 6 54 46 405
2024 Internal audit 32 30 0 0 0 7 31 52 48 10
2024 Evaluation 35 29 16 8 8 0 4 36 64 20
2024 Data sciences 45 28 12 7 5 1 3 47 53 845
2024 Policy 46 29 11 8 6 0 0 46 54 35
2024 Project management 45 25 11 6 8 1 4 47 53 410
2024 Other services to the public 46 24 12 5 7 0 6 49 51 365
2024 None of the above 41 22 15 5 7 2 8 46 54 640
2022 Client contact centre 49 24 9 6 3 0 9 110
2022 Communications or public affairs 46 31 10 2 8 1 4 145
2022 Access to information and privacy 65 11 2 8 3 2 9 45
2022 Security 50 37 7 0 0 0 5 20
2022 Science and technology 47 25 11 5 4 1 8 175
2022 Library services 56 24 13 7 0 0 0 15
2022 Administration and operations 46 21 13 6 6 3 5 405
2022 Human resources 53 18 13 6 3 1 5 175
2022 Financial management 46 24 15 5 4 0 5 110
2022 Procurement 59 18 12 5 0 0 5 15
2022 Information management 48 26 10 4 6 1 5 160
2022 Information technology 44 26 12 5 5 1 6 525
2022 Internal audit 59 22 0 0 7 0 12 15
2022 Evaluation 40 21 14 5 8 6 6 40
2022 Data sciences 49 24 12 4 4 1 5 890
2022 Policy 55 33 7 0 5 0 0 55
2022 Project management 44 24 15 7 4 1 5 500
2022 Other services to the public 51 26 11 3 4 2 4 195
2022 None of the above 46 23 12 6 4 1 8 575
2020 Client contact centre 51 26 9 5 1 0 8 115
2020 Communications or public affairs 46 28 11 9 2 0 4 110
2020 Access to information and privacy 48 30 8 6 0 0 7 35
2020 Security 60 13 5 6 0 0 15 20
2020 Science and technology 50 22 19 4 2 0 3 110
2020 Administration and operations 56 20 9 6 2 1 6 435
2020 Human resources 50 23 13 5 3 0 6 165
2020 Financial management 50 30 13 6 0 0 2 105
2020 Procurement 49 38 13 0 0 0 0 15
2020 Information management 49 31 6 2 3 1 8 130
2020 Information technology 52 25 9 6 3 1 4 500
2020 Internal audit 50 29 21 0 0 0 0 10
2020 Evaluation 40 12 28 12 4 0 4 25
2020 Data sciences 51 22 13 6 5 0 2 725
2020 Policy 47 30 13 0 3 0 7 30
2020 Project management 46 24 15 7 4 0 3 395
2020 Other services to the public 47 26 17 3 1 2 5 150
2020 None of the above 53 20 13 5 2 0 7 520
2019 Client contact centre 52 23 10 6 4 0 6 135
2019 Health care practitioners 37 19 6 6 18 0 14 15
2019 Communications or public affairs 58 22 12 3 2 0 4 110
2019 Access to information and privacy 63 19 5 3 2 3 6 35
2019 Security 45 22 33 0 0 0 0 15
2019 Science and technology 53 28 8 3 2 0 6 140
2019 Library services 63 25 0 0 0 0 12 10
2019 Administration and operations 56 21 10 7 2 0 5 400
2019 Human resources 57 19 12 7 1 0 5 140
2019 Financial management 57 25 6 5 2 1 4 120
2019 Procurement 39 17 38 5 0 0 0 15
2019 Information management 54 28 7 3 3 1 4 150
2019 Information technology 58 23 9 5 2 1 2 590
2019 Internal audit 80 9 10 0 0 0 0 10
2019 Evaluation 59 27 12 0 3 0 0 35
2019 Data sciences 53 24 9 5 2 0 6 765
2019 Policy 61 24 4 4 0 0 8 25
2019 Project management 50 23 15 5 3 0 3 405
2019 Other services to the public 54 29 8 4 1 0 4 165
2019 None of the above 55 20 10 5 2 1 7 560

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 9 7 4 8 4 28 59 41 395
2024 Health care practitioners 48 5 0 14 14 0 18 59 41 15
2024 Intelligence analysts 46 15 7 6 8 6 11 56 44 65
2024 Communications or public affairs 41 9 13 6 14 2 15 49 51 125
2024 Access to information and privacy 50 0 10 6 6 2 26 70 30 50
2024 Security 72 0 3 5 5 0 15 85 15 20
2024 Science and technology 54 5 9 5 12 0 15 63 37 100
2024 Library services 37 16 17 15 7 0 7 40 60 15
2024 Administration and operations 44 10 6 6 11 3 21 57 43 490
2024 Human resources 52 8 3 4 9 2 22 69 31 135
2024 Financial management 47 9 6 8 14 0 16 56 44 95
2024 Information management 49 6 17 4 12 2 12 56 44 155
2024 Information technology 35 15 11 6 15 4 13 43 57 405
2024 Internal audit 20 55 0 0 0 8 17 27 73 10
2024 Evaluation 58 3 13 5 14 0 7 62 38 20
2024 Data sciences 38 12 12 9 16 2 12 44 56 845
2024 Policy 30 18 7 3 36 0 6 32 68 35
2024 Project management 44 10 11 4 14 1 16 53 47 410
2024 Other services to the public 40 7 11 4 11 4 22 55 45 365
2024 None of the above 35 10 10 7 12 3 23 47 53 640

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 9 5 4 3 8 11 74 26 395
2024 Health care practitioners 59 14 8 0 8 0 11 66 34 15
2024 Intelligence analysts 56 10 6 2 5 15 7 72 28 65
2024 Communications or public affairs 66 9 5 2 2 5 11 79 21 125
2024 Access to information and privacy 68 11 8 2 2 2 8 76 24 50
2024 Security 70 9 4 5 3 5 4 77 23 20
2024 Science and technology 65 5 5 3 3 6 12 80 20 100
2024 Library services 62 6 7 0 0 17 9 83 17 15
2024 Administration and operations 68 9 5 2 3 6 6 78 22 490
2024 Human resources 73 5 3 2 1 3 12 86 14 135
2024 Financial management 77 10 1 0 1 1 11 87 13 95
2024 Information management 71 6 9 1 2 6 6 80 20 155
2024 Information technology 65 10 5 1 4 6 8 77 23 405
2024 Internal audit 92 8 0 0 0 0 0 92 8 10
2024 Evaluation 68 5 4 0 7 5 12 81 19 20
2024 Data sciences 72 10 4 2 3 4 5 78 22 845
2024 Policy 60 22 4 0 8 3 2 64 36 35
2024 Project management 65 10 5 2 3 5 9 76 24 410
2024 Other services to the public 69 7 4 1 3 4 12 81 19 360
2024 None of the above 60 9 5 2 3 8 13 76 24 640
2022 Client contact centre 70 6 3 6 1 2 13 110
2022 Communications or public affairs 77 6 3 2 4 4 5 145
2022 Access to information and privacy 87 0 2 0 0 2 9 45
2022 Security 66 0 22 0 7 5 0 20
2022 Science and technology 71 10 4 1 2 4 9 175
2022 Library services 81 12 0 0 0 7 0 15
2022 Administration and operations 74 8 3 2 2 4 7 405
2022 Human resources 74 5 6 1 2 3 9 175
2022 Financial management 81 6 1 1 2 2 7 110
2022 Procurement 64 10 0 0 0 5 21 15
2022 Information management 69 9 5 2 2 7 6 160
2022 Information technology 68 11 4 3 4 4 6 520
2022 Internal audit 72 0 0 0 0 11 18 15
2022 Evaluation 72 2 9 2 0 9 6 40
2022 Data sciences 73 7 4 2 3 4 7 890
2022 Policy 81 12 0 2 1 2 2 55
2022 Project management 71 10 5 2 3 4 5 500
2022 Other services to the public 73 7 1 5 2 7 5 195
2022 None of the above 69 9 5 2 2 5 8 570
2020 Client contact centre 69 12 4 0 2 3 9 110
2020 Communications or public affairs 75 11 3 4 2 1 5 110
2020 Access to information and privacy 67 11 5 3 0 6 7 35
2020 Security 82 5 8 0 0 0 5 20
2020 Science and technology 74 11 5 1 2 3 4 110
2020 Administration and operations 75 9 4 1 2 3 6 435
2020 Human resources 76 5 5 2 1 2 8 165
2020 Financial management 86 5 5 1 2 1 1 105
2020 Procurement 75 0 0 0 0 25 0 15
2020 Information management 74 8 5 1 1 4 7 130
2020 Information technology 74 8 4 1 3 4 5 500
2020 Internal audit 90 10 0 0 0 0 0 10
2020 Evaluation 64 12 4 0 4 8 8 25
2020 Data sciences 80 8 3 2 1 3 3 725
2020 Policy 73 3 10 3 3 3 3 30
2020 Project management 78 9 3 2 2 4 4 395
2020 Other services to the public 65 15 5 1 2 4 7 150
2020 None of the above 73 10 4 2 2 3 6 515
2019 Client contact centre 72 8 8 2 3 3 4 135
2019 Health care practitioners 73 6 12 0 0 0 8 15
2019 Communications or public affairs 79 6 7 0 2 3 4 110
2019 Access to information and privacy 81 8 3 0 0 3 6 35
2019 Security 81 12 0 7 0 0 0 15
2019 Science and technology 76 10 4 0 1 4 5 140
2019 Library services 79 0 0 0 0 9 12 10
2019 Administration and operations 75 8 5 1 2 4 4 395
2019 Human resources 85 4 2 1 1 1 4 140
2019 Financial management 87 5 2 2 1 1 2 120
2019 Procurement 71 11 7 0 0 6 5 15
2019 Information management 71 10 4 1 1 8 5 150
2019 Information technology 76 8 4 1 2 6 3 585
2019 Evaluation 75 6 0 6 6 3 4 35
2019 Data sciences 77 8 4 1 2 3 5 760
2019 Policy 76 16 0 0 0 8 0 25
2019 Project management 75 11 2 2 2 4 4 400
2019 Other services to the public 79 9 5 1 1 2 3 165
2019 None of the above 74 6 3 1 2 5 8 560

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 8 4 3 1 5 19 78 22 390
2024 Health care practitioners 66 0 8 0 8 0 18 80 20 15
2024 Intelligence analysts 64 4 2 0 6 8 16 84 16 65
2024 Communications or public affairs 67 3 7 1 1 2 19 85 15 125
2024 Access to information and privacy 65 10 10 0 0 2 14 77 23 50
2024 Security 74 5 0 0 0 10 12 94 6 20
2024 Science and technology 68 6 5 1 0 1 18 84 16 100
2024 Library services 59 9 17 0 0 0 16 69 31 15
2024 Administration and operations 69 6 4 2 3 3 14 83 17 490
2024 Human resources 71 5 4 2 1 1 17 86 14 135
2024 Financial management 74 6 4 1 1 0 13 86 14 95
2024 Information management 75 5 2 1 3 4 11 87 13 155
2024 Information technology 67 7 4 1 3 3 15 82 18 405
2024 Internal audit 92 8 0 0 0 0 0 92 8 10
2024 Evaluation 69 12 4 0 0 0 15 82 18 20
2024 Data sciences 69 7 4 1 4 2 13 80 20 840
2024 Policy 67 15 3 0 5 3 8 74 26 35
2024 Project management 69 6 4 1 1 2 16 84 16 410
2024 Other services to the public 64 9 3 2 1 2 19 81 19 365
2024 None of the above 62 8 3 1 1 4 20 82 18 640

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 10 6 5 5 5 16 67 33 395
2024 Health care practitioners 58 0 8 0 16 0 18 70 30 15
2024 Intelligence analysts 53 13 5 2 10 4 13 64 36 65
2024 Communications or public affairs 60 8 9 2 5 4 12 71 29 125
2024 Access to information and privacy 65 11 5 2 2 2 14 77 23 50
2024 Security 73 9 5 0 0 4 9 84 16 20
2024 Science and technology 62 12 4 1 2 0 19 77 23 100
2024 Library services 51 7 17 9 9 0 7 55 45 15
2024 Administration and operations 59 10 7 3 5 4 11 69 31 490
2024 Human resources 68 4 9 2 3 2 13 79 21 135
2024 Financial management 74 3 5 3 2 0 12 85 15 95
2024 Information management 58 14 6 2 5 4 10 68 32 155
2024 Information technology 56 12 6 2 7 4 13 67 33 405
2024 Evaluation 62 9 7 0 8 0 14 72 28 20
2024 Data sciences 60 11 8 3 5 3 11 69 31 840
2024 Policy 60 9 5 9 9 3 5 65 35 35
2024 Project management 60 10 7 2 5 2 14 72 28 410
2024 Other services to the public 58 12 5 3 4 2 16 71 29 365
2024 None of the above 55 9 7 4 4 4 18 70 30 640

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 23 17 14 20 6 6 43 38 395
2024 Health care practitioners 13 22 37 20 9 0 0 35 28 15
2024 Intelligence analysts 27 17 15 14 21 4 2 46 37 65
2024 Communications or public affairs 19 27 12 13 22 2 5 49 38 125
2024 Access to information and privacy 19 31 8 9 16 11 6 61 30 50
2024 Security 10 44 16 13 13 3 0 56 27 20
2024 Science and technology 28 31 13 11 15 1 1 60 27 100
2024 Library services 16 13 7 30 34 0 0 29 64 15
2024 Administration and operations 22 29 15 12 16 4 2 55 29 490
2024 Human resources 18 25 19 14 15 6 3 48 32 135
2024 Financial management 26 35 11 17 4 1 6 65 23 95
2024 Information management 22 33 11 15 14 4 2 58 30 155
2024 Information technology 14 29 15 13 25 3 2 45 39 405
2024 Internal audit 37 53 10 0 0 0 0 90 0 10
2024 Evaluation 18 43 8 8 15 8 0 66 25 20
2024 Data sciences 20 36 11 15 14 2 3 58 30 845
2024 Policy 20 34 11 18 15 0 3 55 34 35
2024 Project management 24 31 14 14 13 1 3 58 28 410
2024 Other services to the public 18 25 13 15 20 5 5 48 38 365
2024 None of the above 17 27 13 16 18 5 3 48 38 640
2022 Client contact centre 19 34 17 12 16 2 0 54 29 110
2022 Communications or public affairs 17 31 11 17 15 7 2 53 35 145
2022 Access to information and privacy 38 36 3 12 8 2 2 76 21 45
2022 Security 21 26 11 23 14 5 0 49 39 20
2022 Science and technology 23 40 12 12 7 2 3 67 20 175
2022 Library services 31 13 0 37 19 0 0 44 56 15
2022 Administration and operations 19 31 14 18 12 3 2 53 32 405
2022 Human resources 21 35 15 12 11 3 4 59 25 175
2022 Financial management 23 34 12 15 13 1 2 59 29 110
2022 Procurement 17 40 13 10 12 8 0 62 25 15
2022 Information management 24 35 14 13 12 2 1 61 25 160
2022 Information technology 15 31 14 16 19 3 2 49 37 525
2022 Internal audit 11 45 22 0 7 0 15 66 8 15
2022 Evaluation 28 39 7 10 11 4 2 71 22 40
2022 Data sciences 25 39 10 11 9 2 4 68 22 890
2022 Policy 44 25 9 10 8 0 3 71 19 55
2022 Project management 24 37 9 14 12 1 3 64 27 500
2022 Other services to the public 26 31 12 12 14 3 2 60 27 195
2022 None of the above 20 30 14 14 15 4 3 54 30 570
2020 Client contact centre 23 25 15 16 13 6 3 52 32 110
2020 Communications or public affairs 22 33 12 19 9 3 2 58 29 110
2020 Access to information and privacy 26 38 15 14 3 3 2 66 18 35
2020 Security 53 15 8 0 8 10 5 81 9 20
2020 Science and technology 26 38 13 8 12 3 0 66 21 110
2020 Administration and operations 28 30 13 11 9 4 5 63 22 435
2020 Human resources 28 29 10 13 10 4 5 63 26 165
2020 Financial management 39 32 8 10 7 1 2 73 18 105
2020 Procurement 13 33 18 17 19 0 0 46 36 15
2020 Information management 20 31 11 18 11 3 6 57 31 130
2020 Information technology 21 34 16 12 14 2 1 57 27 500
2020 Internal audit 39 29 11 10 0 0 11 77 11 10
2020 Evaluation 20 32 16 16 16 0 0 52 32 25
2020 Data sciences 32 34 13 10 7 2 2 68 18 730
2020 Policy 50 23 10 10 7 0 0 73 17 30
2020 Project management 26 37 13 11 8 1 3 67 20 395
2020 Other services to the public 24 36 17 8 8 4 3 64 17 150
2020 None of the above 23 28 14 15 11 3 6 56 28 520
2019 Client contact centre 20 38 15 14 11 2 0 59 25 135
2019 Health care practitioners 6 49 12 12 12 0 8 60 27 15
2019 Communications or public affairs 23 36 13 13 12 2 2 61 26 110
2019 Access to information and privacy 35 35 13 8 8 0 0 70 16 35
2019 Security 40 36 19 6 0 0 0 76 6 15
2019 Science and technology 28 33 13 11 11 2 2 64 23 140
2019 Library services 9 8 17 32 0 34 0 25 49 10
2019 Administration and operations 20 36 15 15 12 2 2 57 28 400
2019 Human resources 28 31 11 9 15 1 5 62 26 140
2019 Financial management 39 37 8 8 7 0 0 76 15 120
2019 Procurement 27 14 40 13 6 0 0 40 19 15
2019 Information management 20 33 16 14 9 5 4 58 24 150
2019 Information technology 22 33 16 14 11 2 2 57 26 590
2019 Internal audit 31 30 0 9 0 10 19 87 13 10
2019 Evaluation 28 34 24 6 6 3 0 64 12 35
2019 Data sciences 30 33 14 10 8 3 3 67 19 760
2019 Policy 44 24 4 16 12 0 0 68 28 25
2019 Project management 29 32 14 11 11 1 1 62 23 400
2019 Other services to the public 26 28 21 8 12 3 2 57 21 165
2019 None of the above 22 35 14 15 9 2 3 60 25 560

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 24 20 14 19 1 1 45 34 395
2024 Health care practitioners 35 21 9 0 27 0 8 61 30 15
2024 Intelligence analysts 27 39 19 9 6 0 0 67 14 65
2024 Communications or public affairs 32 34 11 12 10 0 1 67 22 125
2024 Access to information and privacy 31 42 12 4 8 0 4 76 12 50
2024 Security 58 28 0 8 5 0 0 86 14 20
2024 Science and technology 39 39 14 5 2 1 0 78 8 100
2024 Library services 41 50 0 9 0 0 0 91 9 15
2024 Administration and operations 30 37 12 12 8 0 0 67 21 490
2024 Human resources 25 42 16 10 6 1 0 67 16 135
2024 Financial management 32 55 5 2 6 0 0 88 8 95
2024 Information management 38 37 11 6 8 0 0 75 14 155
2024 Information technology 30 41 16 8 5 0 0 71 13 405
2024 Internal audit 44 56 0 0 0 0 0 100 0 10
2024 Evaluation 44 41 0 7 8 0 0 85 15 20
2024 Data sciences 33 40 11 8 7 0 0 74 15 840
2024 Policy 31 41 9 8 10 0 0 73 18 35
2024 Project management 38 39 10 7 6 0 0 77 13 410
2024 Other services to the public 25 35 16 13 10 1 0 61 23 365
2024 None of the above 25 34 16 12 12 1 1 59 24 640
2022 Client contact centre 28 34 17 13 8 0 0 62 20 110
2022 Communications or public affairs 38 37 5 11 6 0 3 77 17 145
2022 Access to information and privacy 46 41 5 5 0 0 2 89 5 45
2022 Security 40 41 19 0 0 0 0 81 0 20
2022 Science and technology 34 43 11 6 4 0 1 78 11 175
2022 Library services 45 25 5 17 7 0 0 70 24 15
2022 Administration and operations 31 41 12 8 7 0 1 73 15 405
2022 Human resources 28 41 16 9 5 0 1 69 15 175
2022 Financial management 34 43 12 7 4 0 0 77 11 110
2022 Procurement 40 22 33 5 0 0 0 62 5 15
2022 Information management 38 39 8 11 2 2 0 78 13 160
2022 Information technology 30 43 10 8 7 0 0 74 16 525
2022 Internal audit 54 35 0 0 0 11 0 100 0 15
2022 Evaluation 36 44 14 4 2 0 0 80 6 40
2022 Data sciences 36 40 10 9 4 0 0 77 13 890
2022 Policy 48 37 5 7 4 0 0 84 11 55
2022 Project management 32 42 10 9 6 0 1 75 15 495
2022 Other services to the public 38 38 12 8 4 0 1 76 12 195
2022 None of the above 30 41 13 9 6 0 1 72 15 570
2020 Client contact centre 34 33 22 7 3 1 0 68 11 110
2020 Communications or public affairs 34 34 20 8 4 0 1 68 11 110
2020 Access to information and privacy 36 43 10 11 0 0 0 79 11 35
2020 Security 55 36 0 0 8 0 0 92 8 15
2020 Science and technology 36 41 10 9 4 0 0 77 13 110
2020 Administration and operations 44 35 10 8 3 0 0 79 11 430
2020 Human resources 42 36 12 4 5 0 1 79 9 165
2020 Financial management 46 38 12 1 3 0 0 84 4 100
2020 Procurement 39 43 12 0 6 0 0 82 6 15
2020 Information management 39 33 15 9 4 0 0 72 13 130
2020 Information technology 38 39 13 8 2 0 0 77 10 500
2020 Internal audit 71 19 10 0 0 0 0 90 0 10
2020 Evaluation 32 48 16 4 0 0 0 80 4 25
2020 Data sciences 39 40 11 8 2 0 0 79 10 725
2020 Policy 54 26 17 3 0 0 0 80 3 30
2020 Project management 42 41 8 7 2 0 0 83 9 395
2020 Other services to the public 39 41 8 9 3 0 0 80 11 150
2020 None of the above 38 40 11 8 3 0 0 78 11 515
2019 Client contact centre 33 34 16 7 8 1 1 68 16 135
2019 Health care practitioners 27 37 12 18 6 0 0 63 24 15
2019 Communications or public affairs 42 34 10 10 4 0 0 75 14 110
2019 Access to information and privacy 43 44 11 2 0 0 0 86 2 35
2019 Security 53 14 19 14 0 0 0 67 14 15
2019 Science and technology 30 48 12 5 3 1 0 79 8 140
2019 Library services 17 68 0 16 0 0 0 84 16 10
2019 Administration and operations 36 40 11 8 5 0 0 76 14 395
2019 Human resources 39 31 13 11 6 0 0 69 17 140
2019 Financial management 41 39 9 9 1 1 0 81 10 120
2019 Procurement 26 49 6 19 0 0 0 75 19 15
2019 Information management 35 37 13 11 2 1 1 74 13 150
2019 Information technology 30 44 13 9 4 0 0 74 12 590
2019 Internal audit 61 20 10 9 0 0 0 80 9 10
2019 Evaluation 49 26 6 6 9 4 0 79 15 35
2019 Data sciences 39 38 12 7 4 0 0 77 11 760
2019 Policy 48 40 8 4 0 0 0 88 4 25
2019 Project management 40 39 10 6 5 0 0 79 11 405
2019 Other services to the public 31 38 12 13 5 1 1 69 19 165
2019 None of the above 32 41 13 9 3 0 1 75 12 560

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 26 20 12 19 1 2 46 32 395
2024 Health care practitioners 32 19 21 5 16 0 8 54 23 15
2024 Intelligence analysts 31 43 8 11 6 0 2 75 17 65
2024 Communications or public affairs 40 31 14 5 11 0 0 71 16 125
2024 Access to information and privacy 35 28 21 7 6 0 4 64 14 50
2024 Security 62 20 9 4 5 0 0 82 10 20
2024 Science and technology 47 32 12 5 5 0 0 79 9 100
2024 Library services 40 47 6 7 0 0 0 87 7 15
2024 Administration and operations 36 31 16 9 8 0 1 67 16 490
2024 Human resources 32 39 14 7 7 1 0 72 15 135
2024 Financial management 44 42 7 3 4 0 0 85 7 95
2024 Information management 43 29 13 7 7 0 1 73 14 155
2024 Information technology 36 37 13 8 5 0 0 74 13 405
2024 Internal audit 58 10 31 0 0 0 0 69 0 10
2024 Evaluation 56 26 10 0 9 0 0 81 9 20
2024 Data sciences 39 38 11 6 5 0 1 78 11 840
2024 Policy 44 39 8 3 6 0 0 83 9 35
2024 Project management 43 35 11 5 4 0 1 79 10 410
2024 Other services to the public 30 31 16 12 10 1 1 63 21 365
2024 None of the above 27 35 18 9 9 1 1 64 18 645
2022 Client contact centre 33 36 18 5 8 0 0 69 13 110
2022 Communications or public affairs 49 33 9 4 5 0 0 82 9 145
2022 Access to information and privacy 50 30 10 9 0 0 0 81 9 45
2022 Security 46 27 27 0 0 0 0 73 0 20
2022 Science and technology 43 45 7 2 3 0 1 88 5 175
2022 Library services 44 19 11 19 7 0 0 63 26 15
2022 Administration and operations 37 39 12 6 5 0 0 77 11 405
2022 Human resources 36 38 17 5 3 0 1 75 8 175
2022 Financial management 47 37 9 4 3 0 0 85 7 110
2022 Procurement 44 30 21 0 5 0 0 74 5 15
2022 Information management 42 40 10 4 4 0 0 82 8 160
2022 Information technology 37 37 15 7 4 0 0 74 12 525
2022 Internal audit 54 35 0 0 11 0 0 89 11 15
2022 Evaluation 50 27 18 2 2 0 0 78 4 40
2022 Data sciences 45 37 9 6 3 0 0 83 8 890
2022 Policy 50 32 5 10 2 0 2 83 12 55
2022 Project management 41 37 12 5 5 0 1 78 10 500
2022 Other services to the public 47 36 10 3 3 0 1 84 5 195
2022 None of the above 38 38 12 8 4 0 0 76 12 570
2020 Client contact centre 41 32 15 8 4 0 0 73 12 110
2020 Communications or public affairs 37 40 15 6 3 0 0 77 9 110
2020 Access to information and privacy 37 43 15 6 0 0 0 80 6 35
2020 Security 63 24 8 0 0 0 5 92 0 20
2020 Science and technology 44 33 11 6 5 1 0 78 11 110
2020 Administration and operations 49 32 11 5 2 0 0 81 8 435
2020 Human resources 46 34 12 5 2 1 0 80 8 165
2020 Financial management 60 31 5 3 1 1 0 91 4 105
2020 Procurement 41 32 13 14 0 0 0 74 14 15
2020 Information management 44 36 11 5 4 0 0 80 9 125
2020 Information technology 41 37 12 6 3 0 0 79 9 500
2020 Internal audit 70 30 0 0 0 0 0 100 0 10
2020 Evaluation 32 52 12 4 0 0 0 84 4 25
2020 Data sciences 48 35 8 6 2 0 0 83 8 725
2020 Policy 64 23 13 0 0 0 0 87 0 30
2020 Project management 48 35 11 4 2 0 0 83 6 395
2020 Other services to the public 42 40 9 7 1 0 0 83 9 150
2020 None of the above 44 34 13 5 3 0 0 78 9 520
2019 Client contact centre 42 30 18 5 4 0 1 73 9 135
2019 Health care practitioners 12 51 12 24 0 0 0 63 24 15
2019 Communications or public affairs 45 39 8 6 1 1 0 86 6 110
2019 Access to information and privacy 54 22 24 0 0 0 0 76 0 35
2019 Security 47 34 19 0 0 0 0 81 0 15
2019 Science and technology 44 41 9 3 2 0 0 85 5 140
2019 Library services 68 17 8 8 0 0 0 84 8 10
2019 Administration and operations 43 35 12 5 5 0 0 78 10 400
2019 Human resources 44 29 13 8 6 0 0 73 14 140
2019 Financial management 49 39 7 5 1 0 0 87 5 120
2019 Procurement 26 50 24 0 0 0 0 76 0 15
2019 Information management 41 33 16 7 3 0 1 74 9 150
2019 Information technology 34 41 15 6 4 0 0 75 10 590
2019 Internal audit 80 20 0 0 0 0 0 100 0 10
2019 Evaluation 50 30 3 9 9 0 0 79 18 35
2019 Data sciences 48 31 12 6 3 0 0 79 9 760
2019 Policy 52 36 8 4 0 0 0 88 4 25
2019 Project management 47 36 9 4 3 0 0 83 7 405
2019 Other services to the public 48 26 13 8 4 1 0 74 13 165
2019 None of the above 41 35 13 7 3 1 0 77 10 560

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 35 18 7 10 0 0 65 17 395
2024 Health care practitioners 26 35 18 5 16 0 0 60 21 15
2024 Intelligence analysts 30 43 17 5 6 0 0 73 11 65
2024 Communications or public affairs 34 45 12 3 6 0 0 79 9 125
2024 Access to information and privacy 35 39 16 8 2 0 0 74 10 50
2024 Security 66 14 7 4 9 0 0 80 13 20
2024 Science and technology 32 43 17 3 4 1 0 75 8 100
2024 Library services 41 36 23 0 0 0 0 77 0 15
2024 Administration and operations 34 39 14 8 5 0 0 73 13 490
2024 Human resources 31 45 9 9 5 1 0 76 15 135
2024 Financial management 41 41 4 5 5 0 4 86 10 95
2024 Information management 42 36 11 6 4 0 0 78 11 155
2024 Information technology 36 39 11 8 5 0 0 76 13 405
2024 Internal audit 93 7 0 0 0 0 0 100 0 10
2024 Evaluation 59 26 7 5 4 0 0 84 9 20
2024 Data sciences 37 37 13 8 3 1 1 75 11 840
2024 Policy 38 38 8 8 4 0 4 79 12 35
2024 Project management 37 38 12 9 3 0 0 76 12 410
2024 Other services to the public 37 36 13 6 7 0 0 74 13 365
2024 None of the above 30 39 14 9 6 1 1 70 15 645
2022 Client contact centre 33 40 9 6 11 2 0 74 17 110
2022 Communications or public affairs 51 27 9 6 6 0 1 79 12 145
2022 Access to information and privacy 55 21 14 10 0 0 0 76 10 45
2022 Security 36 33 27 4 0 0 0 69 4 20
2022 Science and technology 33 42 13 7 4 0 1 75 12 175
2022 Library services 39 38 11 0 12 0 0 76 12 15
2022 Administration and operations 34 39 12 10 6 0 0 73 15 405
2022 Human resources 29 45 13 9 4 0 1 74 13 175
2022 Financial management 34 48 13 4 1 0 0 82 5 110
2022 Procurement 40 55 0 5 0 0 0 95 5 15
2022 Information management 40 42 9 8 2 0 0 82 9 160
2022 Information technology 30 40 14 8 6 0 1 71 15 525
2022 Internal audit 60 33 0 0 0 0 7 100 0 15
2022 Evaluation 39 42 16 2 2 0 0 80 4 40
2022 Data sciences 39 38 11 7 3 1 1 78 10 890
2022 Policy 44 36 9 6 3 0 2 81 10 55
2022 Project management 34 35 15 10 6 0 1 69 16 500
2022 Other services to the public 37 44 11 5 2 0 0 82 7 195
2022 None of the above 31 41 15 7 5 1 2 73 12 570
2020 Client contact centre 33 42 10 11 3 1 0 76 14 110
2020 Communications or public affairs 27 45 14 10 3 1 0 73 13 110
2020 Access to information and privacy 45 35 14 6 0 0 0 81 6 35
2020 Security 42 42 8 8 0 0 0 84 8 20
2020 Science and technology 35 42 12 6 4 0 1 78 10 110
2020 Administration and operations 43 40 9 6 2 0 0 83 7 435
2020 Human resources 46 31 10 11 2 1 0 78 13 165
2020 Financial management 48 36 8 6 2 0 0 84 8 105
2020 Procurement 45 26 23 0 6 0 0 71 6 15
2020 Information management 36 47 9 6 2 0 0 83 8 130
2020 Information technology 35 43 11 7 2 1 1 80 9 500
2020 Internal audit 71 29 0 0 0 0 0 100 0 10
2020 Evaluation 48 32 12 4 0 0 4 83 4 25
2020 Data sciences 34 43 13 7 2 0 0 78 9 725
2020 Policy 50 30 17 0 0 3 0 83 0 30
2020 Project management 36 45 9 8 2 0 0 81 10 395
2020 Other services to the public 35 47 8 7 2 1 1 83 9 150
2020 None of the above 36 40 13 7 2 1 1 78 9 515
2019 Client contact centre 40 40 12 5 4 0 0 80 9 135
2019 Health care practitioners 21 49 24 0 6 0 0 70 6 15
2019 Communications or public affairs 36 42 7 9 3 2 0 80 13 110
2019 Access to information and privacy 40 43 11 5 0 0 0 84 5 35
2019 Security 54 27 19 0 0 0 0 81 0 15
2019 Science and technology 31 45 12 7 4 1 0 76 11 140
2019 Library services 68 17 0 16 0 0 0 84 16 10
2019 Administration and operations 37 43 10 7 2 0 0 81 9 395
2019 Human resources 44 37 9 4 6 0 0 81 11 140
2019 Financial management 44 42 9 3 1 1 0 87 4 120
2019 Procurement 37 44 0 18 0 0 0 82 18 15
2019 Information management 41 37 15 4 1 1 1 80 5 150
2019 Information technology 30 44 14 8 3 1 0 74 12 585
2019 Internal audit 70 30 0 0 0 0 0 100 0 10
2019 Evaluation 53 30 6 3 6 0 3 85 9 35
2019 Data sciences 37 41 13 5 2 1 1 80 7 755
2019 Policy 40 44 8 4 0 4 0 87 4 25
2019 Project management 32 45 11 8 3 1 0 78 11 390
2019 Other services to the public 35 41 14 7 2 1 0 77 10 165
2019 None of the above 33 40 14 8 2 1 1 75 10 555

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 26 21 13 15 11 2 44 33 395
2024 Health care practitioners 25 20 25 5 17 8 0 49 25 15
2024 Intelligence analysts 27 27 28 10 6 3 0 55 16 65
2024 Communications or public affairs 24 36 18 9 7 6 0 65 16 125
2024 Access to information and privacy 19 28 15 10 10 17 2 57 24 50
2024 Security 39 40 7 0 5 10 0 87 5 20
2024 Science and technology 24 37 25 8 7 0 0 61 14 100
2024 Library services 22 44 21 6 0 7 0 71 7 15
2024 Administration and operations 21 33 21 11 9 5 1 57 21 490
2024 Human resources 26 37 17 10 5 3 2 66 16 135
2024 Financial management 29 50 8 4 3 4 1 84 8 95
2024 Information management 21 40 17 9 6 6 1 66 16 155
2024 Information technology 20 41 18 8 7 6 1 64 16 405
2024 Internal audit 43 18 31 0 0 7 0 66 0 10
2024 Evaluation 37 25 20 5 7 3 4 66 13 20
2024 Data sciences 25 39 17 9 5 4 0 67 15 845
2024 Policy 23 37 15 14 6 5 0 63 21 35
2024 Project management 24 41 18 9 5 3 0 67 15 410
2024 Other services to the public 15 34 18 14 9 8 2 54 25 365
2024 None of the above 15 33 21 10 8 10 1 55 21 640
2022 Client contact centre 22 44 19 8 6 1 1 68 13 110
2022 Communications or public affairs 22 49 7 12 6 4 0 74 19 145
2022 Access to information and privacy 34 36 20 6 0 4 0 73 6 45
2022 Security 33 34 29 0 0 5 0 70 0 20
2022 Science and technology 21 48 17 6 3 5 0 72 10 175
2022 Library services 27 30 18 12 13 0 0 57 25 15
2022 Administration and operations 21 39 22 8 5 3 1 63 14 405
2022 Human resources 26 39 23 7 2 4 0 68 9 170
2022 Financial management 28 50 8 9 4 1 0 78 13 110
2022 Procurement 18 61 8 6 0 0 8 85 6 15
2022 Information management 27 41 16 9 4 3 0 70 14 160
2022 Information technology 19 38 20 9 6 7 1 62 16 525
2022 Internal audit 36 36 5 5 0 18 0 87 7 15
2022 Evaluation 28 33 18 7 2 10 2 69 10 40
2022 Data sciences 26 42 16 9 3 4 1 71 12 890
2022 Policy 37 40 3 9 8 2 0 79 18 55
2022 Project management 22 44 15 12 5 3 0 68 17 500
2022 Other services to the public 28 40 18 8 3 3 0 70 11 195
2022 None of the above 22 37 18 9 6 7 1 64 16 570
2020 Client contact centre 19 49 17 7 2 6 0 73 9 115
2020 Communications or public affairs 16 54 16 8 2 5 0 73 10 110
2020 Access to information and privacy 27 54 16 3 0 0 0 81 3 35
2020 Security 50 16 20 0 0 8 5 77 0 15
2020 Science and technology 19 47 19 8 4 3 0 69 12 110
2020 Administration and operations 36 36 16 6 1 5 1 76 7 435
2020 Human resources 28 46 14 6 1 4 0 77 8 165
2020 Financial management 45 44 7 1 2 1 0 90 3 105
2020 Procurement 13 52 35 0 0 0 0 65 0 15
2020 Information management 30 41 16 7 2 5 0 74 9 130
2020 Information technology 25 47 14 7 3 4 0 75 11 495
2020 Internal audit 48 52 0 0 0 0 0 100 0 10
2020 Evaluation 28 52 8 8 4 0 0 80 12 25
2020 Data sciences 29 44 17 5 2 3 0 75 7 725
2020 Policy 37 46 10 7 0 0 0 83 7 30
2020 Project management 31 44 16 5 3 1 0 76 7 395
2020 Other services to the public 33 46 10 4 1 6 0 83 5 150
2020 None of the above 29 36 16 8 2 7 2 71 12 515
2019 Client contact centre 20 41 20 6 4 7 1 67 11 135
2019 Health care practitioners 6 33 37 24 0 0 0 39 24 15
2019 Communications or public affairs 26 46 15 6 4 3 0 74 10 110
2019 Access to information and privacy 49 43 2 6 0 0 0 92 6 35
2019 Security 33 27 40 0 0 0 0 60 0 15
2019 Science and technology 23 48 21 3 2 3 0 74 5 140
2019 Library services 42 30 0 16 0 12 0 82 18 10
2019 Administration and operations 25 46 15 5 4 4 1 75 9 400
2019 Human resources 31 43 13 5 6 1 0 75 11 140
2019 Financial management 34 47 11 3 0 2 2 85 4 120
2019 Procurement 26 43 25 6 0 0 0 69 6 15
2019 Information management 25 40 18 9 1 6 1 69 11 150
2019 Information technology 19 46 17 8 4 6 1 69 13 590
2019 Internal audit 31 50 9 0 0 10 0 90 0 10
2019 Evaluation 25 45 9 9 3 9 0 77 13 35
2019 Data sciences 28 42 16 9 2 3 0 72 11 765
2019 Policy 33 50 8 4 4 0 0 83 8 25
2019 Project management 25 45 16 9 2 2 0 72 12 405
2019 Other services to the public 27 39 17 11 2 2 2 69 14 165
2019 None of the above 23 43 18 7 3 6 1 70 10 560

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 28 16 10 9 1 0 65 19 395
2024 Health care practitioners 35 33 0 8 16 0 8 74 26 15
2024 Intelligence analysts 35 28 12 7 16 0 1 64 23 65
2024 Communications or public affairs 43 33 9 8 7 0 1 76 15 125
2024 Access to information and privacy 41 34 14 5 6 0 0 75 11 50
2024 Security 39 41 7 8 5 0 0 79 13 20
2024 Science and technology 38 37 10 7 7 0 0 75 14 100
2024 Library services 51 14 10 7 18 0 0 65 25 10
2024 Administration and operations 39 28 13 9 10 0 1 68 19 490
2024 Human resources 48 32 4 8 6 1 1 82 14 135
2024 Financial management 43 35 4 10 8 0 0 78 18 95
2024 Information management 43 35 8 8 5 1 0 79 13 155
2024 Information technology 38 32 13 7 10 1 0 70 17 405
2024 Internal audit 90 10 0 0 0 0 0 100 0 10
2024 Evaluation 46 30 7 7 9 0 0 77 16 20
2024 Data sciences 40 32 9 11 8 0 0 72 19 840
2024 Policy 49 23 8 6 14 0 0 72 20 35
2024 Project management 41 29 12 10 9 0 0 69 19 410
2024 Other services to the public 40 31 12 8 8 0 1 72 16 365
2024 None of the above 34 30 13 11 11 1 1 65 22 640
2022 Client contact centre 41 33 11 10 4 0 1 74 15 110
2022 Communications or public affairs 48 29 8 7 8 0 0 77 15 145
2022 Access to information and privacy 54 30 4 9 3 0 0 84 11 45
2022 Security 42 25 24 6 4 0 0 66 10 20
2022 Science and technology 37 37 9 10 6 0 1 75 16 175
2022 Library services 63 12 0 18 7 0 0 75 25 15
2022 Administration and operations 41 29 10 11 8 0 0 71 19 405
2022 Human resources 52 28 12 5 2 0 1 81 8 175
2022 Financial management 39 37 9 11 4 0 0 76 15 110
2022 Procurement 48 22 20 6 5 0 0 69 10 15
2022 Information management 38 33 12 9 7 1 0 72 16 160
2022 Information technology 35 34 12 10 8 0 0 69 19 520
2022 Internal audit 64 36 0 0 0 0 0 100 0 15
2022 Evaluation 48 37 4 6 5 0 0 85 11 40
2022 Data sciences 47 30 9 8 5 0 0 77 13 890
2022 Policy 46 39 5 8 2 0 0 85 10 55
2022 Project management 33 40 10 10 7 0 0 72 17 500
2022 Other services to the public 55 28 6 7 4 0 0 83 11 195
2022 None of the above 36 36 12 10 6 1 0 73 16 570
2020 Client contact centre 41 35 10 9 4 0 2 77 13 110
2020 Communications or public affairs 34 30 17 12 6 0 1 65 18 110
2020 Access to information and privacy 54 26 5 14 0 0 0 81 14 35
2020 Security 57 26 0 5 6 0 5 88 12 20
2020 Science and technology 44 34 11 11 1 0 0 78 11 110
2020 Administration and operations 51 29 9 8 3 0 0 80 11 435
2020 Human resources 50 28 8 9 4 0 1 79 13 165
2020 Financial management 56 24 9 10 1 0 0 80 11 105
2020 Procurement 74 20 0 0 6 0 0 94 6 15
2020 Information management 55 30 7 4 2 1 1 87 6 130
2020 Information technology 51 31 8 6 2 0 1 84 8 500
2020 Internal audit 68 32 0 0 0 0 0 100 0 10
2020 Evaluation 40 36 12 4 8 0 0 76 12 25
2020 Data sciences 45 33 10 8 3 0 0 78 11 725
2020 Policy 63 20 13 0 3 0 0 83 3 30
2020 Project management 42 34 9 11 4 0 0 76 15 390
2020 Other services to the public 47 36 7 7 3 0 0 82 10 150
2020 None of the above 45 30 11 9 4 0 0 75 13 515
2019 Client contact centre 49 32 8 7 3 0 1 81 10 135
2019 Health care practitioners 45 30 0 12 12 0 0 76 24 15
2019 Communications or public affairs 54 33 5 8 1 0 0 87 9 110
2019 Access to information and privacy 65 21 5 5 0 0 3 89 6 35
2019 Security 61 27 6 7 0 0 0 87 7 15
2019 Science and technology 55 33 7 2 2 1 1 89 4 140
2019 Library services 68 25 0 8 0 0 0 92 8 10
2019 Administration and operations 54 30 6 5 3 1 1 86 8 400
2019 Human resources 69 19 4 5 3 0 0 88 8 140
2019 Financial management 57 29 8 6 0 0 0 86 6 120
2019 Procurement 39 43 12 6 0 0 0 82 6 15
2019 Information management 54 25 13 3 3 1 1 80 6 150
2019 Information technology 48 35 7 5 2 0 1 85 8 585
2019 Internal audit 70 20 0 9 0 0 0 91 9 10
2019 Evaluation 70 18 0 6 6 0 0 88 12 35
2019 Data sciences 56 30 8 4 2 0 1 87 6 765
2019 Policy 44 32 8 8 8 0 0 76 16 25
2019 Project management 46 34 8 8 4 0 0 80 12 400
2019 Other services to the public 50 31 9 8 2 0 0 81 10 165
2019 None of the above 53 27 8 8 3 0 0 81 11 555

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 24 5 1 1 0 4 92 3 395
2024 Health care practitioners 56 28 0 0 16 0 0 84 16 15
2024 Intelligence analysts 57 28 9 4 2 0 0 85 6 65
2024 Communications or public affairs 46 39 9 5 1 0 0 86 5 125
2024 Access to information and privacy 50 27 12 5 2 0 4 80 7 50
2024 Security 21 54 22 0 3 0 0 75 3 20
2024 Science and technology 43 28 15 13 1 0 0 71 14 100
2024 Library services 47 32 14 0 0 0 7 85 0 15
2024 Administration and operations 44 34 14 4 3 0 1 79 7 490
2024 Human resources 32 35 12 11 9 1 0 68 20 135
2024 Financial management 52 35 7 2 4 0 0 87 6 95
2024 Information management 60 25 11 1 2 1 1 86 3 155
2024 Information technology 42 36 12 5 4 0 1 79 9 405
2024 Internal audit 71 29 0 0 0 0 0 100 0 10
2024 Evaluation 32 38 25 0 5 0 0 70 5 20
2024 Data sciences 49 35 10 3 2 0 1 85 5 845
2024 Policy 48 30 15 5 2 0 0 78 7 35
2024 Project management 36 29 19 11 6 0 0 65 17 410
2024 Other services to the public 49 31 11 3 2 0 3 83 5 365
2024 None of the above 49 26 13 5 2 1 3 78 8 645
2022 Client contact centre 47 29 13 6 3 0 2 77 10 110
2022 Communications or public affairs 54 28 7 6 5 0 0 82 11 145
2022 Access to information and privacy 56 26 10 8 0 0 0 82 8 45
2022 Security 14 26 47 10 4 0 0 40 13 20
2022 Science and technology 41 36 15 5 3 0 0 77 8 175
2022 Library services 57 24 5 0 13 0 0 82 13 15
2022 Administration and operations 43 27 16 8 5 0 0 71 13 405
2022 Human resources 36 29 19 7 9 0 0 65 16 175
2022 Financial management 36 33 14 12 5 0 0 69 17 110
2022 Procurement 41 31 14 5 10 0 0 72 14 15
2022 Information management 47 31 12 4 3 2 1 80 7 160
2022 Information technology 43 33 14 5 5 0 0 76 10 525
2022 Internal audit 68 25 7 0 0 0 0 93 0 15
2022 Evaluation 46 35 15 0 2 2 0 83 2 40
2022 Data sciences 46 37 12 3 1 0 0 83 5 890
2022 Policy 48 30 14 5 2 0 2 79 7 55
2022 Project management 28 33 23 9 7 0 0 61 17 500
2022 Other services to the public 48 28 16 5 3 0 0 76 8 195
2022 None of the above 42 29 15 8 5 0 1 71 13 570
2020 Client contact centre 41 33 9 7 10 0 0 74 16 115
2020 Communications or public affairs 28 40 15 11 6 0 0 69 16 110
2020 Access to information and privacy 39 31 14 10 3 3 0 72 13 35
2020 Security 32 31 21 5 11 0 0 63 16 20
2020 Science and technology 37 37 14 10 2 0 0 74 12 110
2020 Administration and operations 40 32 13 7 6 0 0 73 14 435
2020 Human resources 32 25 20 13 10 0 0 57 23 165
2020 Financial management 32 34 18 12 4 1 0 66 15 105
2020 Procurement 43 32 6 12 6 0 0 75 19 15
2020 Information management 39 37 12 7 4 1 1 76 12 125
2020 Information technology 41 32 16 6 5 0 0 74 11 500
2020 Internal audit 60 40 0 0 0 0 0 100 0 10
2020 Evaluation 48 32 12 4 4 0 0 80 8 25
2020 Data sciences 37 36 17 6 4 0 0 73 10 725
2020 Policy 47 34 10 3 7 0 0 80 10 30
2020 Project management 23 27 26 15 9 0 0 50 24 395
2020 Other services to the public 34 37 14 11 3 0 0 71 14 150
2020 None of the above 41 31 15 7 5 0 0 72 12 520
2019 Client contact centre 56 25 12 2 3 0 2 82 5 135
2019 Health care practitioners 70 18 12 0 0 0 0 88 0 15
2019 Communications or public affairs 56 24 15 3 3 0 0 79 6 110
2019 Access to information and privacy 54 30 5 3 8 0 0 84 11 35
2019 Security 28 39 14 19 0 0 0 67 19 15
2019 Science and technology 44 34 10 7 4 0 1 78 11 140
2019 Library services 68 8 25 0 0 0 0 75 0 10
2019 Administration and operations 52 32 8 5 3 0 0 84 8 400
2019 Human resources 34 31 18 9 9 0 0 64 18 140
2019 Financial management 43 42 10 4 0 0 0 85 4 120
2019 Procurement 31 51 0 13 6 0 0 81 19 15
2019 Information management 55 29 12 1 1 0 1 85 3 150
2019 Information technology 45 33 12 5 4 1 0 79 9 590
2019 Internal audit 61 30 9 0 0 0 0 91 0 10
2019 Evaluation 61 24 15 0 0 0 0 85 0 35
2019 Data sciences 52 31 11 4 2 0 0 84 6 760
2019 Policy 28 44 16 8 4 0 0 72 12 25
2019 Project management 28 34 22 10 6 0 0 62 16 400
2019 Other services to the public 50 32 12 4 2 0 0 82 6 165
2019 None of the above 48 29 14 5 3 0 1 78 8 560

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 18 11 6 12 5 17 62 23 395
2024 Health care practitioners 50 27 0 0 16 8 0 82 18 15
2024 Intelligence analysts 67 27 1 1 2 0 2 95 3 65
2024 Communications or public affairs 61 21 4 5 1 2 6 89 6 125
2024 Access to information and privacy 48 19 12 2 5 2 12 78 8 50
2024 Security 65 18 6 0 5 0 6 88 6 20
2024 Science and technology 77 17 4 0 1 0 0 95 1 100
2024 Library services 92 8 0 0 0 0 0 100 0 15
2024 Administration and operations 57 18 7 4 7 2 5 81 12 490
2024 Human resources 72 17 7 0 1 3 0 91 1 135
2024 Financial management 82 16 1 0 0 0 1 99 0 95
2024 Information management 68 17 1 2 4 2 6 92 7 155
2024 Information technology 72 19 3 1 2 2 1 94 3 405
2024 Internal audit 82 18 0 0 0 0 0 100 0 10
2024 Evaluation 85 7 0 5 4 0 0 91 9 20
2024 Data sciences 73 16 4 1 2 2 2 93 3 840
2024 Policy 81 15 0 0 3 0 0 97 3 35
2024 Project management 71 20 4 1 1 1 1 94 2 410
2024 Other services to the public 46 16 10 3 10 2 13 73 15 365
2024 None of the above 58 17 6 3 6 3 7 83 11 640
2022 Client contact centre 50 33 6 1 2 4 4 91 3 110
2022 Communications or public affairs 76 15 3 1 3 1 1 93 4 145
2022 Access to information and privacy 67 28 2 0 0 0 4 98 0 45
2022 Security 64 26 5 0 0 5 0 95 0 20
2022 Science and technology 78 18 3 0 1 1 0 97 1 175
2022 Library services 87 6 0 0 7 0 0 93 7 15
2022 Administration and operations 61 23 5 3 3 2 3 88 7 405
2022 Human resources 73 19 2 2 1 2 1 95 3 175
2022 Financial management 73 18 6 1 1 1 1 93 2 110
2022 Procurement 69 24 7 0 0 0 0 93 0 15
2022 Information management 75 16 6 1 0 1 1 93 1 160
2022 Information technology 72 19 4 2 1 1 0 92 3 520
2022 Internal audit 64 36 0 0 0 0 0 100 0 15
2022 Evaluation 77 16 4 0 0 0 2 96 0 40
2022 Data sciences 78 16 3 1 1 1 1 95 2 890
2022 Policy 78 14 2 0 2 2 2 96 2 55
2022 Project management 70 21 4 2 2 2 0 93 3 500
2022 Other services to the public 73 16 4 2 3 1 2 90 5 195
2022 None of the above 71 18 3 2 2 2 1 93 4 575

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 29 39 32 395
2024 Health care practitioners 24 38 38 15
2024 Intelligence analysts 35 34 31 65
2024 Communications or public affairs 33 38 29 125
2024 Access to information and privacy 38 36 26 50
2024 Security 42 30 29 20
2024 Science and technology 36 34 30 100
2024 Library services 7 84 9 15
2024 Administration and operations 38 31 31 490
2024 Human resources 28 44 28 135
2024 Financial management 37 34 29 95
2024 Information management 38 34 27 155
2024 Information technology 32 41 27 405
2024 Internal audit 39 51 10 10
2024 Evaluation 29 42 29 20
2024 Data sciences 31 37 32 840
2024 Policy 51 23 26 35
2024 Project management 38 28 34 410
2024 Other services to the public 26 39 35 365
2024 None of the above 31 34 35 640
2022 Client contact centre 40 30 30 110
2022 Communications or public affairs 52 19 29 145
2022 Access to information and privacy 44 24 32 45
2022 Security 58 16 26 20
2022 Science and technology 37 36 26 175
2022 Library services 0 62 38 15
2022 Administration and operations 40 26 34 405
2022 Human resources 45 25 30 175
2022 Financial management 42 23 34 110
2022 Procurement 25 28 47 15
2022 Information management 36 31 33 160
2022 Information technology 31 31 38 525
2022 Internal audit 27 35 39 15
2022 Evaluation 24 46 30 40
2022 Data sciences 34 32 34 890
2022 Policy 34 35 31 55
2022 Project management 42 23 35 500
2022 Other services to the public 40 33 28 195
2022 None of the above 35 28 37 570
2020 Client contact centre 22 41 37 115
2020 Communications or public affairs 33 28 39 110
2020 Access to information and privacy 27 49 25 35
2020 Security 16 42 42 20
2020 Science and technology 20 49 31 110
2020 Administration and operations 32 32 36 435
2020 Human resources 32 31 37 165
2020 Financial management 25 46 29 105
2020 Procurement 24 19 57 15
2020 Information management 30 38 32 130
2020 Information technology 20 47 33 500
2020 Internal audit 19 70 11 10
2020 Evaluation 20 60 20 25
2020 Data sciences 24 42 34 730
2020 Policy 30 54 17 30
2020 Project management 28 39 33 395
2020 Other services to the public 24 39 37 150
2020 None of the above 23 41 37 520
2019 Client contact centre 31 24 45 135
2019 Health care practitioners 21 43 37 15
2019 Communications or public affairs 27 39 34 110
2019 Access to information and privacy 22 57 21 35
2019 Security 28 18 54 15
2019 Science and technology 21 52 27 140
2019 Library services 21 49 29 10
2019 Administration and operations 35 31 34 395
2019 Human resources 41 26 34 140
2019 Financial management 27 45 28 120
2019 Procurement 19 42 39 15
2019 Information management 28 38 34 150
2019 Information technology 22 42 36 590
2019 Internal audit 9 70 21 10
2019 Evaluation 27 45 28 35
2019 Data sciences 27 41 32 765
2019 Policy 28 40 32 25
2019 Project management 27 41 32 400
2019 Other services to the public 26 37 38 165
2019 None of the above 26 36 38 560

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Client contact centre 24 38 21 10 3 6 110
2024 Intelligence analysts 27 35 26 0 0 13 25
2024 Communications or public affairs 10 37 27 5 15 7 40
2024 Access to information and privacy 19 26 26 0 18 10 20
2024 Science and technology 21 40 11 7 17 3 30
2024 Administration and operations 17 50 18 4 4 6 180
2024 Human resources 4 42 42 0 9 3 40
2024 Financial management 5 57 24 0 10 4 35
2024 Information management 21 34 18 11 17 0 55
2024 Information technology 29 18 21 13 6 13 125
2024 Data sciences 12 40 17 10 15 5 245
2024 Policy 5 55 25 5 0 10 20
2024 Project management 17 53 17 2 3 8 155
2024 Other services to the public 27 42 18 5 7 1 90
2024 None of the above 22 30 18 8 14 9 185
2022 Client contact centre 13 41 17 6 14 10 45
2022 Communications or public affairs 7 28 34 7 19 5 70
2022 Access to information and privacy 12 48 5 4 32 0 20
2022 Security 10 41 28 0 0 22 10
2022 Science and technology 13 34 20 2 26 6 60
2022 Administration and operations 12 42 29 2 7 7 160
2022 Human resources 5 36 35 2 15 7 75
2022 Financial management 8 36 38 14 0 4 50
2022 Information management 15 27 25 6 18 10 55
2022 Information technology 14 29 33 12 3 8 165
2022 Data sciences 5 35 24 11 15 9 285
2022 Policy 5 39 36 0 21 0 15
2022 Project management 14 40 29 3 5 9 210
2022 Other services to the public 10 36 22 7 16 9 70
2022 None of the above 18 32 27 3 11 9 190
2020 Client contact centre 34 27 19 4 16 0 25
2020 Communications or public affairs 14 31 29 3 21 3 35
2020 Access to information and privacy 32 31 11 0 26 0 10
2020 Science and technology 13 34 22 6 13 13 20
2020 Administration and operations 13 34 12 1 34 5 140
2020 Human resources 4 30 29 4 30 4 55
2020 Financial management 4 55 25 0 16 0 25
2020 Information management 24 34 13 7 15 6 40
2020 Information technology 18 33 27 3 10 10 100
2020 Data sciences 14 48 20 2 11 4 170
2020 Project management 20 47 19 2 8 4 110
2020 Other services to the public 11 42 24 3 15 5 40
2020 None of the above 15 36 20 5 17 7 120
2019 Client contact centre 17 38 33 4 5 2 40
2019 Communications or public affairs 7 30 29 3 21 10 30
2019 Science and technology 16 32 16 0 29 7 30
2019 Administration and operations 14 43 25 4 11 3 135
2019 Human resources 12 39 31 2 9 7 55
2019 Financial management 6 33 38 7 13 3 30
2019 Information management 23 26 24 2 17 7 40
2019 Information technology 17 29 24 7 18 6 130
2019 Data sciences 7 37 23 6 20 7 195
2019 Project management 17 51 21 3 4 4 110
2019 Other services to the public 7 38 22 5 27 2 40
2019 None of the above 17 37 23 5 14 5 145
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 39 7 5 3 1 0 85 9 390
2024 Health care practitioners 43 28 8 0 21 0 0 71 21 15
2024 Intelligence analysts 43 38 9 3 6 0 0 81 9 65
2024 Communications or public affairs 54 30 10 4 2 0 0 84 7 125
2024 Access to information and privacy 43 49 6 2 0 0 0 92 2 50
2024 Security 56 28 8 8 0 0 0 83 8 20
2024 Science and technology 43 43 8 4 1 0 0 86 5 100
2024 Library services 61 33 0 6 0 0 0 94 6 15
2024 Administration and operations 49 36 10 4 1 0 0 85 5 490
2024 Human resources 48 38 9 4 1 1 0 86 5 135
2024 Financial management 43 38 13 3 3 0 0 81 6 95
2024 Information management 49 39 8 2 2 0 0 88 4 155
2024 Information technology 46 40 8 5 2 0 0 86 6 405
2024 Internal audit 100 0 0 0 0 0 0 100 0 10
2024 Evaluation 69 16 4 5 4 3 0 87 9 20
2024 Data sciences 47 40 8 3 2 0 0 87 5 840
2024 Policy 53 40 0 6 0 0 0 94 6 35
2024 Project management 48 40 5 5 3 0 0 87 8 410
2024 Other services to the public 55 30 8 4 2 1 0 86 6 365
2024 None of the above 45 40 5 5 4 0 0 86 8 640
2022 Client contact centre 51 31 11 6 1 1 0 82 7 110
2022 Communications or public affairs 60 28 5 3 4 0 0 88 7 145
2022 Access to information and privacy 59 33 6 2 0 0 0 92 2 45
2022 Security 53 42 6 0 0 0 0 94 0 20
2022 Science and technology 40 47 6 6 2 0 0 87 7 175
2022 Library services 63 31 0 0 6 0 0 94 6 15
2022 Administration and operations 41 42 9 5 1 2 0 85 6 405
2022 Human resources 44 43 9 3 1 1 0 88 3 175
2022 Financial management 48 39 8 3 2 0 0 87 5 110
2022 Procurement 56 36 8 0 0 0 0 92 0 15
2022 Information management 53 36 7 3 2 0 0 89 5 160
2022 Information technology 43 42 7 5 2 0 0 86 7 525
2022 Internal audit 59 36 0 5 0 0 0 95 5 15
2022 Evaluation 52 37 6 2 2 0 0 89 5 40
2022 Data sciences 47 42 5 4 2 0 0 89 6 890
2022 Policy 58 33 5 4 0 0 0 91 4 55
2022 Project management 45 39 10 4 2 0 0 84 6 500
2022 Other services to the public 56 35 6 2 1 1 0 91 3 195
2022 None of the above 41 41 10 5 3 0 0 83 7 575
2020 Client contact centre 55 38 2 3 2 1 0 93 5 115
2020 Communications or public affairs 51 33 5 6 3 2 0 86 9 110
2020 Access to information and privacy 63 21 11 6 0 0 0 83 6 35
2020 Security 74 21 5 0 0 0 0 95 0 20
2020 Science and technology 46 37 12 3 2 0 0 82 6 110
2020 Administration and operations 55 36 5 4 0 0 0 91 4 435
2020 Human resources 60 32 6 1 1 0 0 92 2 165
2020 Financial management 52 42 5 0 1 0 0 94 1 105
2020 Procurement 56 25 6 13 0 0 0 81 13 15
2020 Information management 52 36 8 2 1 0 0 88 4 130
2020 Information technology 48 41 7 3 1 0 0 89 4 500
2020 Internal audit 81 10 10 0 0 0 0 90 0 10
2020 Evaluation 60 32 4 4 0 0 0 92 4 25
2020 Data sciences 49 39 7 3 1 0 0 89 5 725
2020 Policy 67 30 3 0 0 0 0 97 0 30
2020 Project management 54 37 7 2 1 0 0 90 3 395
2020 Other services to the public 53 40 4 3 0 0 0 93 3 150
2020 None of the above 51 35 7 5 2 0 0 86 7 520
2019 Client contact centre 43 44 4 5 2 1 0 88 7 135
2019 Health care practitioners 45 30 12 6 6 0 0 76 12 15
2019 Communications or public affairs 46 35 9 6 3 1 0 82 8 110
2019 Access to information and privacy 56 39 6 0 0 0 0 94 0 35
2019 Security 47 37 16 0 0 0 0 84 0 15
2019 Science and technology 46 40 9 4 1 0 1 86 5 140
2019 Library services 75 17 0 8 0 0 0 92 8 10
2019 Administration and operations 47 36 10 4 1 0 0 84 6 400
2019 Human resources 49 32 16 2 1 0 0 81 4 140
2019 Financial management 46 44 7 3 0 0 0 90 3 120
2019 Procurement 14 62 12 6 6 0 0 76 12 15
2019 Information management 48 34 10 2 4 1 1 84 6 150
2019 Information technology 40 46 7 5 2 0 0 86 7 585
2019 Internal audit 70 21 9 0 0 0 0 91 0 10
2019 Evaluation 74 15 6 6 0 0 0 88 6 35
2019 Data sciences 48 39 8 3 2 0 0 87 5 760
2019 Policy 56 32 8 4 0 0 0 88 4 25
2019 Project management 45 41 8 4 3 0 0 86 6 405
2019 Other services to the public 44 40 11 2 2 0 1 85 4 165
2019 None of the above 41 43 9 4 2 1 0 85 7 560

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 37 15 10 8 3 1 66 19 395
2024 Health care practitioners 32 21 22 0 25 0 0 53 25 15
2024 Intelligence analysts 27 27 16 24 5 2 0 54 30 65
2024 Communications or public affairs 24 42 13 14 2 4 0 69 18 125
2024 Access to information and privacy 35 38 17 4 2 4 0 76 6 50
2024 Security 46 43 12 0 0 0 0 88 0 20
2024 Science and technology 20 46 16 13 5 0 0 66 18 100
2024 Library services 24 38 9 15 6 8 0 67 23 15
2024 Administration and operations 29 40 16 9 6 1 0 70 14 490
2024 Human resources 27 46 11 11 2 3 0 75 13 135
2024 Financial management 28 40 21 8 2 1 0 69 10 95
2024 Information management 23 46 13 10 5 3 0 71 16 155
2024 Information technology 20 45 16 11 6 2 0 66 17 405
2024 Internal audit 54 39 7 0 0 0 0 93 0 10
2024 Evaluation 30 39 3 8 8 8 4 78 18 20
2024 Data sciences 21 38 15 14 8 1 1 61 23 845
2024 Policy 26 34 5 20 10 4 0 63 32 35
2024 Project management 21 38 19 14 9 0 0 59 23 410
2024 Other services to the public 32 36 16 8 7 1 0 69 15 365
2024 None of the above 21 40 17 10 8 3 1 63 19 640
2022 Client contact centre 19 47 17 9 4 3 0 69 14 110
2022 Communications or public affairs 27 41 10 10 11 2 0 69 21 145
2022 Access to information and privacy 43 39 12 5 2 0 0 81 7 45
2022 Security 37 31 21 6 0 5 0 71 6 20
2022 Science and technology 22 41 13 13 9 1 0 64 23 175
2022 Library services 31 39 11 7 13 0 0 70 20 15
2022 Administration and operations 23 43 17 9 8 1 0 67 17 405
2022 Human resources 19 41 20 16 2 1 1 61 18 175
2022 Financial management 19 46 12 12 11 0 0 65 23 110
2022 Procurement 57 22 21 0 0 0 0 79 0 15
2022 Information management 26 38 13 13 8 1 2 66 21 160
2022 Information technology 19 38 16 15 10 2 0 58 26 525
2022 Internal audit 42 39 0 12 0 7 0 87 13 15
2022 Evaluation 25 36 11 14 7 7 0 66 22 40
2022 Data sciences 21 43 13 13 9 1 0 65 22 890
2022 Policy 40 45 7 7 1 0 0 85 8 55
2022 Project management 19 39 15 15 11 1 0 59 26 500
2022 Other services to the public 30 39 16 8 5 2 0 70 13 195
2022 None of the above 18 37 17 13 12 2 1 57 26 570
2020 Client contact centre 34 51 9 5 2 0 0 84 7 110
2020 Communications or public affairs 30 55 6 5 2 2 0 86 8 110
2020 Access to information and privacy 40 37 11 9 3 0 0 78 11 35
2020 Security 47 40 8 0 0 5 0 92 0 20
2020 Science and technology 27 44 17 7 4 2 0 72 11 110
2020 Administration and operations 41 43 8 4 1 2 0 86 5 435
2020 Human resources 38 43 10 5 1 2 1 84 6 165
2020 Financial management 42 44 13 1 0 0 0 86 1 105
2020 Procurement 43 38 0 18 0 0 0 82 18 15
2020 Information management 33 45 13 6 2 1 0 79 8 130
2020 Information technology 34 44 12 6 2 1 0 80 8 500
2020 Internal audit 62 38 0 0 0 0 0 100 0 10
2020 Evaluation 32 56 8 4 0 0 0 88 4 25
2020 Data sciences 34 45 14 5 1 1 0 80 7 725
2020 Policy 57 26 10 3 3 0 0 83 7 30
2020 Project management 34 47 13 5 2 0 0 80 7 395
2020 Other services to the public 38 44 11 3 1 3 0 85 3 150
2020 None of the above 33 44 13 7 1 1 0 79 8 515
2019 Client contact centre 37 44 12 6 1 1 0 81 7 135
2019 Health care practitioners 7 47 13 27 7 0 0 53 33 15
2019 Communications or public affairs 41 44 6 6 1 2 1 87 7 110
2019 Access to information and privacy 56 30 14 0 0 0 0 86 0 35
2019 Security 50 20 29 0 0 0 0 71 0 15
2019 Science and technology 29 51 6 10 3 0 0 81 13 140
2019 Library services 55 25 0 8 0 12 0 91 9 10
2019 Administration and operations 36 47 9 4 4 1 0 83 8 395
2019 Human resources 41 44 9 4 0 1 1 86 4 140
2019 Financial management 39 47 11 2 1 0 0 86 3 120
2019 Procurement 25 62 0 7 6 0 0 87 13 15
2019 Information management 43 42 9 2 2 1 1 87 4 145
2019 Information technology 26 44 16 9 3 1 0 71 13 590
2019 Internal audit 50 50 0 0 0 0 0 100 0 10
2019 Evaluation 45 37 6 12 0 0 0 82 12 35
2019 Data sciences 41 41 10 5 2 2 0 84 6 765
2019 Policy 36 48 4 8 4 0 0 84 12 25
2019 Project management 32 47 11 7 2 0 0 79 10 400
2019 Other services to the public 35 45 12 5 3 1 0 81 8 165
2019 None of the above 30 45 15 6 2 2 0 77 8 560

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 3 12 26 22 23 2 12 52 18 395
2024 Health care practitioners 16 27 26 0 31 0 0 31 44 15
2024 Intelligence analysts 6 21 32 32 5 1 3 38 28 65
2024 Communications or public affairs 4 20 34 19 19 3 1 40 25 125
2024 Access to information and privacy 6 11 31 29 15 3 6 48 18 50
2024 Security 3 11 32 44 4 0 5 52 15 20
2024 Science and technology 9 16 36 21 17 1 0 38 25 100
2024 Library services 0 21 38 32 9 0 0 41 21 15
2024 Administration and operations 8 20 33 19 14 2 3 35 30 490
2024 Human resources 12 31 32 15 7 1 1 23 44 135
2024 Financial management 5 14 45 16 15 2 2 32 21 95
2024 Information management 3 12 32 29 19 2 3 51 16 155
2024 Information technology 10 22 35 20 9 0 3 31 33 405
2024 Internal audit 31 0 15 37 17 0 0 54 31 10
2024 Evaluation 5 8 48 19 20 0 0 40 12 20
2024 Data sciences 4 17 36 27 13 0 2 42 21 845
2024 Policy 7 21 28 39 5 0 0 45 27 35
2024 Project management 10 26 37 19 7 0 1 26 36 410
2024 Other services to the public 5 15 29 23 19 2 7 47 21 365
2024 None of the above 9 15 30 20 18 2 7 41 26 640
2022 Client contact centre 10 12 33 24 18 0 3 43 23 110
2022 Communications or public affairs 10 22 30 21 14 1 1 36 33 145
2022 Access to information and privacy 2 13 22 32 23 0 8 59 17 45
2022 Security 9 34 29 14 8 0 7 23 46 20
2022 Science and technology 11 17 41 21 5 1 4 27 30 175
2022 Library services 11 7 35 21 26 0 0 47 18 15
2022 Administration and operations 11 22 36 17 11 1 3 28 34 405
2022 Human resources 16 32 26 15 9 0 2 25 49 175
2022 Financial management 10 27 39 10 11 1 2 21 39 110
2022 Procurement 21 20 44 6 8 0 0 14 42 15
2022 Information management 4 18 38 22 13 0 4 37 23 160
2022 Information technology 10 25 35 16 10 0 3 28 36 520
2022 Internal audit 0 6 22 51 11 11 0 69 7 15
2022 Evaluation 2 11 30 36 14 0 6 54 14 40
2022 Data sciences 6 14 39 25 13 0 2 39 21 890
2022 Policy 9 13 35 24 18 0 2 42 22 55
2022 Project management 13 24 38 17 6 0 1 24 38 500
2022 Other services to the public 6 16 34 23 14 1 6 40 23 195
2022 None of the above 10 18 33 21 13 0 4 36 29 570
2020 Client contact centre 12 19 41 19 8 1 1 27 31 115
2020 Communications or public affairs 16 25 38 15 5 0 1 21 42 110
2020 Access to information and privacy 6 22 34 28 11 0 0 39 28 35
2020 Security 11 10 47 5 21 6 0 27 23 20
2020 Science and technology 9 19 39 21 10 0 3 31 29 110
2020 Administration and operations 8 20 34 24 13 1 1 37 28 435
2020 Human resources 17 26 29 17 10 1 1 28 44 165
2020 Financial management 7 15 35 31 8 4 1 41 23 105
2020 Procurement 11 31 32 6 20 0 0 26 42 15
2020 Information management 5 22 43 20 9 1 1 30 27 130
2020 Information technology 9 21 39 20 7 0 2 28 32 500
2020 Internal audit 0 0 29 61 10 0 0 71 0 10
2020 Evaluation 4 12 36 32 16 0 0 48 16 25
2020 Data sciences 6 18 36 28 11 0 0 40 24 725
2020 Policy 7 17 50 20 3 0 3 24 24 30
2020 Project management 8 30 40 18 4 0 0 22 38 395
2020 Other services to the public 5 19 38 26 10 1 2 37 24 150
2020 None of the above 6 20 37 21 14 1 1 36 27 520
2019 Client contact centre 9 19 31 22 15 2 1 38 29 135
2019 Health care practitioners 6 18 51 6 18 0 0 24 24 15
2019 Communications or public affairs 13 19 30 28 9 0 0 38 33 110
2019 Access to information and privacy 11 8 32 32 14 0 3 47 20 35
2019 Security 13 14 49 24 0 0 0 24 27 15
2019 Science and technology 10 19 42 22 7 1 0 30 29 140
2019 Library services 0 8 8 44 28 12 0 82 9 10
2019 Administration and operations 6 17 40 23 11 0 2 35 24 395
2019 Human resources 15 31 33 15 6 0 1 21 46 140
2019 Financial management 3 22 32 31 10 1 1 41 26 120
2019 Procurement 19 19 25 19 18 0 0 37 38 15
2019 Information management 5 24 33 23 13 1 2 37 30 150
2019 Information technology 12 25 37 17 9 0 1 25 38 590
2019 Internal audit 0 0 39 19 41 0 0 61 0 10
2019 Evaluation 9 15 24 31 18 0 3 51 25 35
2019 Data sciences 5 18 35 27 13 1 1 41 23 760
2019 Policy 4 24 52 16 4 0 0 20 28 25
2019 Project management 11 29 36 17 6 0 0 24 40 405
2019 Other services to the public 8 16 43 21 11 0 2 32 24 165
2019 None of the above 7 19 31 25 16 0 3 42 27 560

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 11 21 19 22 3 19 52 21 395
2024 Health care practitioners 43 8 14 11 17 0 8 31 55 15
2024 Intelligence analysts 9 19 27 27 10 2 6 40 31 65
2024 Communications or public affairs 10 22 33 13 16 1 4 31 35 125
2024 Access to information and privacy 6 17 28 23 17 0 9 44 25 50
2024 Security 10 12 34 24 12 4 4 39 24 20
2024 Science and technology 12 19 33 20 15 0 1 35 31 100
2024 Library services 0 12 45 34 9 0 0 43 12 15
2024 Administration and operations 10 17 32 18 13 3 6 35 30 490
2024 Human resources 14 25 34 15 7 3 1 23 41 135
2024 Financial management 8 14 39 25 8 0 6 35 24 95
2024 Information management 7 15 25 26 19 0 8 48 25 155
2024 Information technology 15 18 33 18 12 2 4 31 34 405
2024 Evaluation 0 35 21 23 21 0 0 44 35 20
2024 Data sciences 9 18 31 22 14 1 5 38 29 840
2024 Policy 27 6 28 18 21 0 0 39 33 35
2024 Project management 18 26 35 14 6 0 1 20 44 410
2024 Other services to the public 8 12 26 21 18 3 11 46 23 365
2024 None of the above 10 15 27 18 16 3 11 39 29 640
2022 Client contact centre 13 15 29 12 22 2 6 38 31 110
2022 Communications or public affairs 16 22 22 22 13 1 3 37 40 145
2022 Access to information and privacy 8 20 24 17 23 2 8 44 30 45
2022 Security 14 24 18 22 16 0 6 41 40 20
2022 Science and technology 16 17 33 16 9 2 7 28 37 175
2022 Library services 6 23 7 24 40 0 0 64 29 15
2022 Administration and operations 10 20 27 22 13 2 5 38 33 405
2022 Human resources 17 30 31 14 2 1 5 17 50 175
2022 Financial management 5 23 32 23 13 1 3 38 29 110
2022 Procurement 24 34 37 6 0 0 0 6 57 15
2022 Information management 7 22 29 22 18 0 2 41 29 160
2022 Information technology 13 20 30 19 12 2 4 33 35 520
2022 Internal audit 0 5 19 24 37 15 0 71 6 15
2022 Evaluation 17 13 20 16 19 2 13 41 36 40
2022 Data sciences 10 19 33 22 11 2 3 35 31 890
2022 Policy 10 19 32 11 25 2 2 37 30 55
2022 Project management 16 31 30 13 7 1 2 21 48 500
2022 Other services to the public 4 17 27 30 11 1 9 46 24 195
2022 None of the above 14 15 29 19 15 2 6 37 32 570
2020 Client contact centre 10 14 35 22 14 1 5 38 25 115
2020 Communications or public affairs 23 25 27 16 5 2 2 22 50 110
2020 Access to information and privacy 11 17 34 22 11 4 0 35 30 35
2020 Security 6 18 10 21 26 13 5 58 30 20
2020 Science and technology 5 24 38 23 5 1 3 29 31 110
2020 Administration and operations 6 15 32 25 15 4 3 44 22 435
2020 Human resources 9 21 32 22 11 2 1 35 32 165
2020 Financial management 0 14 37 27 13 8 2 44 16 105
2020 Procurement 29 26 26 13 6 0 0 19 55 15
2020 Information management 6 17 32 25 15 2 2 42 24 130
2020 Information technology 8 17 34 22 13 3 3 37 27 500
2020 Internal audit 0 10 10 71 10 0 0 80 10 10
2020 Evaluation 4 12 16 44 20 4 0 67 17 25
2020 Data sciences 8 19 32 23 14 1 2 38 29 725
2020 Policy 10 20 37 16 10 0 7 28 32 30
2020 Project management 14 29 30 19 6 1 2 25 44 390
2020 Other services to the public 5 22 36 18 13 3 3 34 29 150
2020 None of the above 11 20 30 19 14 3 3 35 33 520
2019 Client contact centre 7 19 32 16 17 8 1 36 29 135
2019 Health care practitioners 21 30 19 18 0 12 0 21 58 15
2019 Communications or public affairs 16 25 29 18 10 2 1 29 42 110
2019 Access to information and privacy 5 22 24 20 23 3 3 45 29 35
2019 Security 7 29 45 13 7 0 0 19 36 15
2019 Science and technology 12 21 38 14 12 3 1 27 34 140
2019 Library services 0 8 26 9 45 12 0 62 9 10
2019 Administration and operations 9 16 34 20 15 2 4 37 27 400
2019 Human resources 11 24 36 18 8 2 1 27 36 140
2019 Financial management 6 15 27 35 13 2 2 50 21 120
2019 Procurement 6 26 56 6 6 0 0 12 32 15
2019 Information management 4 20 31 26 12 3 4 41 26 150
2019 Information technology 10 21 30 22 10 5 2 34 33 590
2019 Internal audit 9 9 30 20 31 0 0 51 19 10
2019 Evaluation 15 6 18 17 33 3 9 56 24 35
2019 Data sciences 9 18 31 24 14 3 2 39 29 760
2019 Policy 12 16 36 24 12 0 0 36 28 25
2019 Project management 10 34 32 16 6 1 0 23 44 405
2019 Other services to the public 8 19 34 22 11 1 5 35 28 165
2019 None of the above 10 17 30 22 14 3 4 39 29 560

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 3 6 14 23 33 3 19 71 11 390
2024 Health care practitioners 16 22 24 12 17 0 8 32 41 15
2024 Intelligence analysts 3 9 31 37 16 0 4 55 12 65
2024 Communications or public affairs 1 11 36 25 24 1 2 50 12 125
2024 Access to information and privacy 2 10 21 25 33 0 9 64 13 50
2024 Security 3 7 29 21 35 0 5 59 11 20
2024 Science and technology 3 7 27 34 27 2 0 62 11 100
2024 Library services 0 6 25 43 26 0 0 68 6 15
2024 Administration and operations 5 11 31 27 20 2 4 50 17 490
2024 Human resources 7 16 38 19 15 3 2 37 24 135
2024 Financial management 2 7 28 39 22 1 1 62 10 95
2024 Information management 1 5 23 30 38 0 3 70 6 155
2024 Information technology 5 12 28 31 21 1 3 53 18 405
2024 Internal audit 0 0 8 43 49 0 0 92 0 10
2024 Evaluation 0 12 18 43 28 0 0 70 12 20
2024 Data sciences 2 7 27 36 23 1 3 62 9 840
2024 Policy 5 14 27 31 23 0 0 54 19 35
2024 Project management 7 14 36 30 11 0 1 42 22 410
2024 Other services to the public 3 5 23 31 26 2 11 65 9 365
2024 None of the above 4 9 25 30 21 1 10 58 14 640
2022 Client contact centre 9 8 28 22 26 2 5 52 18 110
2022 Communications or public affairs 9 14 28 24 23 0 1 48 24 145
2022 Access to information and privacy 2 2 34 25 31 0 6 59 5 45
2022 Security 9 5 34 24 8 0 19 39 18 20
2022 Science and technology 7 8 25 37 20 1 2 59 15 175
2022 Library services 0 18 13 29 40 0 0 69 18 15
2022 Administration and operations 5 15 31 27 18 1 3 47 21 405
2022 Human resources 8 14 34 27 13 2 4 42 23 175
2022 Financial management 8 11 29 35 16 1 0 52 19 110
2022 Procurement 12 18 37 27 6 0 0 33 31 15
2022 Information management 1 10 25 39 20 1 4 62 12 160
2022 Information technology 7 12 26 29 22 1 3 53 20 520
2022 Internal audit 0 0 5 49 35 11 0 95 0 15
2022 Evaluation 2 9 13 47 23 0 6 75 12 40
2022 Data sciences 2 7 28 34 25 1 2 61 10 890
2022 Policy 5 7 26 29 31 0 2 62 12 55
2022 Project management 7 18 38 27 10 0 1 37 25 500
2022 Other services to the public 2 10 22 31 29 1 5 64 13 195
2022 None of the above 6 12 31 26 22 0 3 50 18 570
2020 Client contact centre 5 12 28 31 24 0 1 56 17 110
2020 Communications or public affairs 20 20 30 21 8 1 0 29 40 110
2020 Access to information and privacy 8 11 22 40 19 0 0 59 20 35
2020 Security 6 18 15 23 37 0 0 60 24 20
2020 Science and technology 4 16 36 26 16 0 3 43 20 110
2020 Administration and operations 4 14 28 29 23 1 1 53 18 435
2020 Human resources 8 18 31 20 21 2 0 41 27 165
2020 Financial management 3 10 35 28 23 1 1 51 13 105
2020 Procurement 29 19 25 13 13 0 0 26 48 15
2020 Information management 2 11 26 41 17 1 1 60 13 130
2020 Information technology 7 15 25 28 21 2 2 51 23 495
2020 Internal audit 0 0 19 71 10 0 0 81 0 10
2020 Evaluation 0 4 24 56 16 0 0 72 4 25
2020 Data sciences 5 12 29 32 22 0 1 54 17 725
2020 Policy 7 10 42 28 10 0 3 39 18 30
2020 Project management 7 20 36 26 9 1 1 35 28 390
2020 Other services to the public 5 12 31 31 17 2 2 51 17 150
2020 None of the above 7 12 27 30 21 1 2 52 20 515
2019 Client contact centre 3 8 26 32 25 3 3 61 11 135
2019 Health care practitioners 6 6 30 25 27 6 0 55 13 15
2019 Communications or public affairs 8 23 37 19 13 0 0 32 31 110
2019 Access to information and privacy 5 3 11 49 30 0 3 81 8 35
2019 Security 0 7 40 46 7 0 0 53 7 15
2019 Science and technology 7 9 31 33 19 1 1 52 16 140
2019 Library services 0 0 0 83 17 0 0 100 0 10
2019 Administration and operations 3 10 30 35 20 1 2 56 13 395
2019 Human resources 8 15 39 24 13 1 1 38 23 140
2019 Financial management 1 4 35 34 25 1 2 60 5 120
2019 Procurement 13 7 40 32 7 0 0 40 20 15
2019 Information management 2 11 29 26 29 1 2 57 14 150
2019 Information technology 7 12 30 30 18 1 1 49 20 585
2019 Internal audit 0 9 31 49 10 0 0 60 9 10
2019 Evaluation 3 3 27 30 32 0 6 65 6 35
2019 Data sciences 3 7 29 32 26 1 1 60 10 760
2019 Policy 0 16 36 24 24 0 0 48 16 25
2019 Project management 7 20 39 24 9 0 0 33 27 400
2019 Other services to the public 3 6 28 40 20 1 3 61 10 165
2019 None of the above 5 10 31 26 24 1 3 52 16 560

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 5 9 15 21 31 4 15 64 18 395
2024 Health care practitioners 16 22 21 16 17 0 8 36 41 15
2024 Intelligence analysts 12 18 36 23 10 0 2 33 30 65
2024 Communications or public affairs 11 25 17 21 21 3 3 44 37 125
2024 Access to information and privacy 7 12 17 23 27 3 11 58 22 50
2024 Security 7 21 15 32 21 4 0 55 30 20
2024 Science and technology 13 19 24 18 25 0 2 44 32 100
2024 Library services 0 32 41 7 20 0 0 27 32 10
2024 Administration and operations 11 16 27 19 19 3 5 42 29 490
2024 Human resources 16 25 24 16 13 2 3 31 44 135
2024 Financial management 4 18 30 28 15 0 5 45 24 95
2024 Information management 10 14 31 19 20 0 6 42 25 155
2024 Information technology 11 19 30 19 17 1 3 38 31 405
2024 Internal audit 0 8 6 55 31 0 0 86 8 10
2024 Evaluation 16 5 30 29 21 0 0 50 20 20
2024 Data sciences 11 18 27 21 18 1 4 41 31 845
2024 Policy 19 16 35 12 15 0 3 28 36 35
2024 Project management 18 27 30 14 9 0 1 23 46 410
2024 Other services to the public 9 13 20 19 26 1 11 52 26 365
2024 None of the above 11 16 24 19 19 3 9 43 31 640
2022 Client contact centre 13 19 24 20 17 1 5 40 34 110
2022 Communications or public affairs 14 17 19 20 27 0 3 49 32 145
2022 Access to information and privacy 8 9 30 11 29 8 6 46 19 45
2022 Security 34 32 8 12 8 0 6 21 70 20
2022 Science and technology 9 21 27 18 19 1 4 40 31 175
2022 Library services 18 13 23 6 40 0 0 46 31 15
2022 Administration and operations 12 20 27 20 16 1 4 38 34 405
2022 Human resources 16 24 20 18 16 2 5 37 43 175
2022 Financial management 10 18 29 28 14 0 1 42 28 110
2022 Procurement 17 5 30 47 0 0 0 47 23 15
2022 Information management 7 20 27 21 21 1 2 43 28 160
2022 Information technology 20 17 25 19 13 2 4 34 39 520
2022 Internal audit 0 12 19 47 22 0 0 69 12 15
2022 Evaluation 7 13 27 19 28 0 6 51 21 40
2022 Data sciences 9 15 27 23 19 2 5 45 25 885
2022 Policy 9 15 28 22 20 0 5 45 26 55
2022 Project management 23 25 27 14 8 1 2 23 49 500
2022 Other services to the public 6 19 28 14 23 3 7 41 27 195
2022 None of the above 14 18 25 16 19 2 5 38 34 570
2020 Client contact centre 16 12 27 25 15 2 2 42 29 115
2020 Communications or public affairs 23 18 26 19 9 2 3 29 43 110
2020 Access to information and privacy 17 8 17 34 21 3 0 57 26 35
2020 Security 11 13 23 10 31 6 5 46 27 20
2020 Science and technology 11 26 28 18 14 0 3 33 38 110
2020 Administration and operations 10 12 33 22 21 1 2 44 22 435
2020 Human resources 12 23 25 18 17 3 2 37 37 165
2020 Financial management 9 17 20 28 25 1 0 53 26 105
2020 Procurement 25 19 19 24 13 0 0 37 44 15
2020 Information management 10 17 29 26 14 1 3 41 28 130
2020 Information technology 12 19 27 21 17 1 3 40 32 500
2020 Internal audit 0 19 21 50 10 0 0 60 19 10
2020 Evaluation 0 24 20 28 28 0 0 56 24 25
2020 Data sciences 10 19 26 22 19 1 2 43 31 730
2020 Policy 13 20 23 23 16 0 3 41 35 30
2020 Project management 16 33 22 20 8 1 1 28 50 390
2020 Other services to the public 13 19 30 19 13 3 3 34 34 150
2020 None of the above 13 18 24 23 17 1 3 42 33 520
2019 Client contact centre 7 21 19 26 22 1 2 51 30 135
2019 Health care practitioners 18 12 25 24 14 6 0 41 32 15
2019 Communications or public affairs 12 20 29 16 17 3 2 35 34 110
2019 Access to information and privacy 11 8 22 24 32 0 3 58 19 35
2019 Security 0 27 33 35 5 0 0 40 27 15
2019 Science and technology 13 23 25 22 14 2 1 37 37 140
2019 Library services 17 16 26 9 33 0 0 42 32 10
2019 Administration and operations 6 17 28 24 18 2 4 45 25 395
2019 Human resources 16 22 20 25 13 1 4 40 40 140
2019 Financial management 4 11 24 36 23 2 1 60 15 120
2019 Procurement 6 7 33 37 18 0 0 55 13 15
2019 Information management 8 17 28 24 18 3 3 44 26 150
2019 Information technology 13 18 28 20 17 1 2 38 32 585
2019 Internal audit 0 9 21 40 30 0 0 70 9 10
2019 Evaluation 9 9 21 21 26 0 15 54 21 35
2019 Data sciences 9 17 24 25 21 1 3 48 27 760
2019 Policy 16 12 36 16 16 0 4 33 29 25
2019 Project management 16 27 29 17 9 0 1 27 43 405
2019 Other services to the public 9 17 33 19 18 0 4 39 27 165
2019 None of the above 11 20 24 19 20 2 4 41 33 560

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 7 19 13 19 19 17 50 20 395
2024 Health care practitioners 16 8 32 18 18 8 0 39 26 15
2024 Intelligence analysts 6 13 32 26 15 5 3 44 21 65
2024 Communications or public affairs 7 10 18 25 25 10 4 58 20 125
2024 Access to information and privacy 0 9 28 22 16 12 14 51 12 50
2024 Security 3 17 22 10 31 12 5 49 24 20
2024 Science and technology 9 10 28 18 26 3 5 48 21 100
2024 Library services 0 0 22 15 64 0 0 78 0 15
2024 Administration and operations 7 16 26 20 17 9 6 43 26 490
2024 Human resources 12 16 25 24 12 5 6 40 32 135
2024 Financial management 4 15 37 18 19 3 4 40 20 95
2024 Information management 3 9 23 23 32 4 7 61 13 155
2024 Information technology 6 11 25 29 21 3 6 54 19 405
2024 Internal audit 0 8 0 47 38 7 0 92 8 10
2024 Evaluation 4 8 36 14 32 0 7 49 13 20
2024 Data sciences 5 12 24 28 21 5 6 54 19 840
2024 Policy 4 10 43 14 24 0 6 41 14 35
2024 Project management 11 18 30 22 13 1 5 38 30 410
2024 Other services to the public 5 12 20 16 19 15 13 48 24 365
2024 None of the above 7 14 20 19 19 10 11 48 26 640
2022 Client contact centre 10 24 18 20 17 6 6 41 38 110
2022 Communications or public affairs 10 10 25 20 24 5 6 50 22 145
2022 Access to information and privacy 0 11 18 30 23 4 14 65 13 45
2022 Security 13 18 36 9 0 9 15 12 41 20
2022 Science and technology 8 12 25 24 17 3 12 48 22 175
2022 Library services 0 0 24 6 70 0 0 76 0 15
2022 Administration and operations 13 17 26 19 17 3 5 39 33 405
2022 Human resources 13 24 21 22 13 0 7 37 40 175
2022 Financial management 8 17 28 27 17 2 2 46 25 110
2022 Procurement 5 19 32 34 0 10 0 37 27 15
2022 Information management 9 9 21 31 18 5 8 56 20 160
2022 Information technology 10 15 25 22 17 5 6 43 29 520
2022 Internal audit 0 7 25 30 23 15 0 62 8 15
2022 Evaluation 2 13 29 17 15 15 9 42 20 40
2022 Data sciences 6 17 24 22 21 5 6 48 25 885
2022 Policy 8 9 27 21 22 8 5 50 20 55
2022 Project management 14 22 29 19 10 3 3 30 39 500
2022 Other services to the public 6 13 24 19 24 4 10 51 22 195
2022 None of the above 7 15 22 22 20 5 8 48 26 570
2020 Client contact centre 8 13 23 26 18 6 5 50 24 115
2020 Communications or public affairs 8 18 20 21 21 10 1 48 29 110
2020 Access to information and privacy 3 11 20 35 22 2 6 63 15 35
2020 Security 0 5 14 21 36 24 0 75 7 20
2020 Science and technology 6 17 27 26 14 4 5 44 26 110
2020 Administration and operations 6 11 24 27 25 4 4 56 17 435
2020 Human resources 6 12 31 22 23 4 2 48 19 165
2020 Financial management 4 7 29 35 23 1 2 60 11 105
2020 Procurement 0 13 0 43 19 12 13 83 17 15
2020 Information management 3 6 29 29 26 4 3 59 10 125
2020 Information technology 6 10 24 28 24 4 4 56 18 500
2020 Internal audit 0 10 51 10 19 0 10 32 11 10
2020 Evaluation 0 4 24 44 28 0 0 72 4 25
2020 Data sciences 4 11 28 28 23 2 4 54 16 725
2020 Policy 10 17 13 30 23 3 3 57 29 30
2020 Project management 5 17 28 32 14 1 2 48 23 390
2020 Other services to the public 8 13 23 32 16 6 3 53 23 150
2020 None of the above 5 9 26 29 21 4 6 55 16 515
2019 Client contact centre 10 24 18 23 20 3 1 45 36 135
2019 Health care practitioners 19 13 26 26 9 0 6 38 35 15
2019 Communications or public affairs 3 18 20 27 27 4 2 58 22 110
2019 Access to information and privacy 2 17 22 27 27 3 3 57 20 35
2019 Security 7 29 38 26 0 0 0 26 36 15
2019 Science and technology 4 17 26 24 23 4 2 50 22 140
2019 Library services 0 8 0 26 57 9 0 91 9 10
2019 Administration and operations 4 14 31 25 18 4 5 47 19 395
2019 Human resources 12 16 27 23 16 2 3 42 30 140
2019 Financial management 3 20 27 31 16 2 2 48 24 120
2019 Procurement 0 0 37 51 12 0 0 63 0 15
2019 Information management 5 15 25 29 19 4 2 51 22 150
2019 Information technology 6 12 28 27 19 4 2 49 20 585
2019 Internal audit 20 0 20 30 30 0 0 60 20 10
2019 Evaluation 9 6 24 24 25 4 9 55 17 35
2019 Data sciences 5 13 26 27 24 3 2 53 19 760
2019 Policy 4 13 25 29 29 0 0 58 17 25
2019 Project management 9 18 32 23 13 2 2 38 29 400
2019 Other services to the public 8 13 31 20 23 1 4 45 22 165
2019 None of the above 5 15 24 26 21 4 4 51 23 560

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 16 24 12 22 6 12 41 30 395
2024 Health care practitioners 21 6 23 19 23 8 0 46 29 15
2024 Intelligence analysts 6 27 22 22 14 3 5 40 36 65
2024 Communications or public affairs 10 12 27 20 20 5 7 44 25 125
2024 Access to information and privacy 7 14 28 20 16 5 10 43 24 50
2024 Security 3 13 31 28 25 0 0 53 16 20
2024 Science and technology 8 16 40 15 15 3 3 32 26 100
2024 Library services 0 35 40 6 18 0 0 25 35 15
2024 Administration and operations 10 20 30 17 16 4 3 36 32 490
2024 Human resources 14 24 29 16 10 1 5 28 41 135
2024 Financial management 8 15 36 23 13 2 2 38 24 95
2024 Information management 8 13 36 15 20 1 6 38 23 155
2024 Information technology 13 20 30 19 13 3 3 33 35 405
2024 Internal audit 0 8 17 28 47 0 0 75 8 10
2024 Evaluation 9 11 34 12 31 3 0 44 21 20
2024 Data sciences 11 16 33 20 13 3 4 36 28 840
2024 Policy 23 21 13 34 6 0 3 41 45 35
2024 Project management 16 26 34 15 7 0 2 23 43 410
2024 Other services to the public 9 13 28 17 18 6 10 41 25 365
2024 None of the above 9 15 29 16 16 5 9 37 29 640
2022 Client contact centre 9 16 33 18 18 1 6 38 27 110
2022 Communications or public affairs 17 13 22 18 26 2 3 46 31 145
2022 Access to information and privacy 10 18 18 26 19 2 7 50 30 45
2022 Security 8 21 28 17 11 0 15 33 35 20
2022 Science and technology 12 16 36 19 8 3 5 30 31 175
2022 Library services 6 5 36 14 40 0 0 53 11 15
2022 Administration and operations 12 19 31 16 15 4 4 34 32 405
2022 Human resources 13 22 30 19 11 2 2 31 37 175
2022 Financial management 10 14 34 27 13 0 2 42 24 110
2022 Procurement 21 10 28 28 0 5 7 32 36 15
2022 Information management 7 14 33 22 18 3 4 42 23 160
2022 Information technology 13 18 31 19 11 4 3 33 34 525
2022 Internal audit 0 0 25 42 23 11 0 72 0 15
2022 Evaluation 8 14 17 18 31 2 11 56 25 40
2022 Data sciences 11 17 33 21 13 2 4 36 29 890
2022 Policy 6 19 23 25 19 5 4 48 27 55
2022 Project management 17 27 30 14 8 1 2 23 46 500
2022 Other services to the public 7 12 28 24 17 4 7 47 22 195
2022 None of the above 12 16 29 19 15 3 6 37 31 570
2020 Client contact centre 10 9 31 31 10 4 6 45 21 110
2020 Communications or public affairs 10 19 35 23 9 4 0 33 30 110
2020 Access to information and privacy 8 23 22 27 19 0 0 47 31 35
2020 Security 6 23 5 10 32 18 5 55 38 20
2020 Science and technology 9 23 31 22 9 2 3 32 34 110
2020 Administration and operations 6 13 34 25 17 3 1 44 20 430
2020 Human resources 9 19 34 19 16 2 1 36 28 165
2020 Financial management 3 7 35 36 15 2 2 53 11 105
2020 Procurement 25 32 24 13 6 0 0 19 57 15
2020 Information management 8 13 35 29 11 2 1 42 22 130
2020 Information technology 10 17 29 25 14 3 3 41 29 500
2020 Internal audit 0 0 31 60 10 0 0 69 0 10
2020 Evaluation 0 12 16 36 28 8 0 70 13 25
2020 Data sciences 9 18 31 24 15 2 1 40 27 725
2020 Policy 7 17 46 20 3 3 3 25 25 30
2020 Project management 14 21 36 19 8 1 1 27 36 390
2020 Other services to the public 6 18 32 29 10 2 2 41 25 150
2020 None of the above 8 20 29 23 14 2 3 39 30 515
2019 Client contact centre 7 20 20 25 22 5 0 49 29 135
2019 Health care practitioners 6 24 19 24 21 6 0 48 32 15
2019 Communications or public affairs 4 18 43 18 11 3 2 31 24 110
2019 Access to information and privacy 3 6 38 30 21 0 3 52 9 35
2019 Security 0 29 45 19 7 0 0 26 29 15
2019 Science and technology 9 23 29 23 12 3 1 36 34 140
2019 Library services 0 8 35 0 36 21 0 46 10 10
2019 Administration and operations 8 17 32 22 14 3 4 38 27 395
2019 Human resources 8 16 35 30 8 1 1 39 25 140
2019 Financial management 5 14 29 33 17 1 2 51 19 120
2019 Procurement 12 6 63 19 0 0 0 19 18 15
2019 Information management 2 20 32 23 16 4 3 42 24 150
2019 Information technology 10 22 32 20 11 4 1 33 33 590
2019 Internal audit 9 0 20 50 21 0 0 71 9 10
2019 Evaluation 9 15 12 15 38 0 12 60 27 35
2019 Data sciences 9 16 31 23 16 3 2 41 27 760
2019 Policy 16 12 52 8 12 0 0 20 28 25
2019 Project management 11 26 41 14 7 0 0 21 38 405
2019 Other services to the public 7 18 30 24 17 1 3 43 26 165
2019 None of the above 9 16 32 21 16 3 4 39 27 555

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 3 13 32 21 24 2 6 48 18 395
2024 Health care practitioners 21 22 24 7 25 0 0 33 43 15
2024 Intelligence analysts 3 17 38 26 14 0 2 41 20 65
2024 Communications or public affairs 9 15 35 22 16 1 2 39 25 125
2024 Access to information and privacy 5 6 26 31 21 3 8 58 13 50
2024 Security 3 14 9 41 23 0 10 71 19 20
2024 Science and technology 7 15 31 28 17 0 2 46 23 100
2024 Library services 9 27 37 27 0 0 0 27 36 15
2024 Administration and operations 6 14 35 22 18 2 2 42 21 490
2024 Human resources 4 13 32 30 16 1 4 48 18 135
2024 Financial management 5 10 32 41 11 0 1 53 15 95
2024 Information management 5 14 42 17 20 0 2 38 19 155
2024 Information technology 6 13 29 28 20 0 4 50 20 405
2024 Internal audit 31 8 0 61 0 0 0 61 39 10
2024 Evaluation 8 16 33 15 27 0 0 42 24 20
2024 Data sciences 7 19 37 22 13 0 2 35 27 840
2024 Policy 13 8 27 35 14 0 3 51 22 35
2024 Project management 7 18 40 23 11 0 1 34 25 410
2024 Other services to the public 5 10 36 23 22 1 3 47 16 365
2024 None of the above 6 16 35 23 14 2 4 39 23 640
2022 Client contact centre 6 12 40 27 10 1 5 39 19 110
2022 Communications or public affairs 14 18 30 18 17 0 3 36 33 145
2022 Access to information and privacy 8 15 31 26 10 4 6 41 25 45
2022 Security 4 23 26 8 17 0 22 33 34 20
2022 Science and technology 9 20 31 22 14 1 4 38 30 175
2022 Library services 19 18 32 6 26 0 0 32 37 15
2022 Administration and operations 8 16 37 20 16 1 1 37 25 405
2022 Human resources 8 16 30 30 12 1 2 44 25 175
2022 Financial management 12 23 28 25 11 1 1 37 35 110
2022 Procurement 5 6 27 29 20 7 5 56 12 15
2022 Information management 5 13 39 22 18 1 1 41 18 160
2022 Information technology 4 17 28 28 19 0 3 49 22 520
2022 Internal audit 0 5 12 60 12 11 0 80 6 15
2022 Evaluation 6 18 33 21 17 2 4 40 26 40
2022 Data sciences 7 18 40 21 11 1 1 33 26 890
2022 Policy 7 18 32 18 25 0 0 43 26 55
2022 Project management 8 18 37 25 10 0 1 36 27 500
2022 Other services to the public 4 18 33 26 14 0 4 43 23 195
2022 None of the above 8 18 37 20 14 0 3 35 27 570
2020 Client contact centre 9 16 32 28 13 2 1 42 26 115
2020 Communications or public affairs 13 26 40 16 5 0 0 21 38 110
2020 Access to information and privacy 6 23 35 19 18 0 0 37 28 35
2020 Security 0 6 26 47 21 0 0 68 6 20
2020 Science and technology 9 19 32 27 10 0 3 38 28 110
2020 Administration and operations 4 18 39 26 11 1 2 38 22 435
2020 Human resources 6 17 32 32 12 1 0 44 23 165
2020 Financial management 10 18 36 21 14 2 0 35 29 105
2020 Procurement 12 25 31 19 13 0 0 32 37 15
2020 Information management 8 19 43 25 4 0 0 30 27 130
2020 Information technology 5 14 34 31 14 0 2 46 19 500
2020 Internal audit 0 10 38 42 10 0 0 52 10 10
2020 Evaluation 0 12 44 28 16 0 0 44 12 25
2020 Data sciences 8 21 35 25 9 0 1 35 30 725
2020 Policy 10 13 43 20 10 0 3 31 24 30
2020 Project management 10 19 39 23 8 1 1 31 29 395
2020 Other services to the public 6 18 35 30 10 0 1 40 25 150
2020 None of the above 6 20 34 27 11 1 1 38 27 520
2019 Client contact centre 7 15 34 28 13 2 1 42 23 135
2019 Health care practitioners 6 18 30 33 12 0 0 45 24 15
2019 Communications or public affairs 15 21 29 26 9 0 1 35 36 110
2019 Access to information and privacy 0 11 46 21 20 0 3 42 11 35
2019 Security 20 13 29 33 5 0 0 38 33 15
2019 Science and technology 6 13 35 30 13 1 1 45 19 140
2019 Library services 0 25 34 20 21 0 0 42 25 10
2019 Administration and operations 6 15 36 27 14 1 2 42 21 400
2019 Human resources 12 11 28 31 17 0 1 48 23 140
2019 Financial management 7 21 33 23 15 1 0 38 29 120
2019 Procurement 12 19 11 51 6 0 0 57 31 15
2019 Information management 3 16 37 27 16 1 1 43 20 150
2019 Information technology 6 11 32 31 17 1 2 49 18 585
2019 Internal audit 9 10 52 28 0 0 0 28 20 10
2019 Evaluation 6 15 30 21 23 0 6 46 22 35
2019 Data sciences 8 18 33 24 14 0 1 39 27 760
2019 Policy 12 24 32 24 8 0 0 32 36 25
2019 Project management 9 19 36 24 11 0 1 35 28 405
2019 Other services to the public 6 16 33 29 14 1 2 43 23 165
2019 None of the above 9 19 31 22 14 1 3 38 30 560

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 26 22 14 14 5 1 47 29 395
2024 Health care practitioners 21 24 8 8 31 8 0 49 42 15
2024 Intelligence analysts 17 21 22 25 11 4 0 40 38 65
2024 Communications or public affairs 12 27 12 27 16 7 0 41 46 125
2024 Access to information and privacy 21 33 19 12 7 8 0 59 21 50
2024 Security 25 16 47 13 0 0 0 40 13 20
2024 Science and technology 14 24 16 23 21 2 0 39 45 100
2024 Library services 0 31 9 26 27 8 0 34 57 15
2024 Administration and operations 16 30 21 18 13 2 0 47 31 490
2024 Human resources 8 40 18 17 9 7 0 52 29 135
2024 Financial management 21 32 18 13 14 2 0 54 28 95
2024 Information management 16 31 21 18 11 2 0 48 30 150
2024 Information technology 12 29 19 22 15 3 0 42 38 405
2024 Internal audit 39 21 7 10 23 0 0 60 33 10
2024 Evaluation 18 23 7 21 20 7 4 47 46 20
2024 Data sciences 13 24 18 19 23 2 1 38 44 845
2024 Policy 5 39 8 17 25 6 0 47 44 35
2024 Project management 9 24 19 24 24 0 0 33 48 410
2024 Other services to the public 16 27 20 19 12 4 1 46 33 365
2024 None of the above 13 22 20 21 19 4 1 36 43 640
2022 Client contact centre 13 35 23 16 12 1 0 49 29 110
2022 Communications or public affairs 13 24 12 21 27 2 0 39 49 145
2022 Access to information and privacy 29 33 7 24 6 2 0 63 30 45
2022 Security 26 12 37 4 16 5 0 40 22 20
2022 Science and technology 12 24 14 25 24 1 1 36 50 175
2022 Library services 20 11 7 29 32 0 0 31 62 15
2022 Administration and operations 11 33 18 19 17 1 0 45 37 405
2022 Human resources 12 31 17 26 14 2 0 43 40 175
2022 Financial management 13 33 13 19 22 0 0 46 41 110
2022 Procurement 26 21 11 20 16 5 0 50 38 15
2022 Information management 21 23 17 16 20 2 1 45 37 160
2022 Information technology 11 26 16 23 21 3 0 38 46 525
2022 Internal audit 5 26 15 38 5 11 0 35 48 15
2022 Evaluation 16 24 21 17 17 4 0 43 35 40
2022 Data sciences 14 26 14 21 23 3 0 41 45 890
2022 Policy 17 23 11 26 22 1 0 40 49 55
2022 Project management 7 24 17 24 27 1 0 31 52 500
2022 Other services to the public 17 30 18 20 13 1 0 48 33 195
2022 None of the above 10 22 18 21 25 3 1 33 48 570
2020 Client contact centre 23 48 12 10 5 2 0 73 15 110
2020 Communications or public affairs 14 40 20 11 8 7 0 58 20 110
2020 Access to information and privacy 24 40 14 16 6 0 0 65 22 35
2020 Security 38 36 8 5 0 13 0 85 6 20
2020 Science and technology 18 42 17 17 5 1 0 61 22 110
2020 Administration and operations 34 36 13 9 3 5 0 74 12 435
2020 Human resources 24 36 15 21 3 2 0 60 24 165
2020 Financial management 33 42 16 7 0 2 0 77 7 105
2020 Procurement 28 32 20 13 7 0 0 60 19 15
2020 Information management 28 38 14 13 3 4 0 69 17 125
2020 Information technology 20 37 20 14 5 4 0 59 20 490
2020 Internal audit 19 71 0 10 0 0 0 90 10 10
2020 Evaluation 8 62 25 4 0 0 0 71 4 25
2020 Data sciences 24 39 18 14 3 3 0 64 18 720
2020 Policy 34 30 30 6 0 0 0 64 6 30
2020 Project management 19 40 21 16 4 0 0 59 20 390
2020 Other services to the public 28 39 15 11 2 4 1 71 14 150
2020 None of the above 22 37 16 15 4 4 1 62 20 515
2019 Client contact centre 22 47 19 7 3 2 0 70 10 135
2019 Health care practitioners 12 27 6 37 18 0 0 39 55 15
2019 Communications or public affairs 21 42 14 13 6 2 1 65 20 110
2019 Access to information and privacy 36 30 18 8 3 3 2 69 12 35
2019 Security 26 26 20 7 20 0 0 53 27 15
2019 Science and technology 9 39 19 19 12 3 0 49 32 140
2019 Library services 46 17 0 16 0 21 0 80 20 10
2019 Administration and operations 20 39 24 10 5 1 0 60 15 395
2019 Human resources 26 36 18 15 5 1 0 62 20 135
2019 Financial management 30 33 19 14 3 1 0 63 17 120
2019 Procurement 21 28 19 20 14 0 0 48 33 15
2019 Information management 27 36 17 12 3 4 1 67 16 150
2019 Information technology 15 32 19 20 10 3 0 49 31 590
2019 Internal audit 0 71 0 29 0 0 0 71 29 10
2019 Evaluation 25 42 15 9 9 0 0 67 18 35
2019 Data sciences 21 36 18 16 4 4 0 59 21 760
2019 Policy 12 44 20 16 4 4 0 58 21 25
2019 Project management 14 38 20 19 8 1 0 53 27 400
2019 Other services to the public 20 36 20 13 9 2 0 57 22 165
2019 None of the above 16 36 20 17 6 3 1 54 24 555

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 25 13 6 6 6 3 73 13 395
2024 Health care practitioners 37 21 10 8 16 8 0 63 26 15
2024 Intelligence analysts 49 31 7 5 8 0 0 80 13 65
2024 Communications or public affairs 52 30 6 4 6 2 0 84 10 125
2024 Access to information and privacy 48 29 8 6 6 2 2 80 12 50
2024 Security 42 36 4 9 9 0 0 78 17 20
2024 Science and technology 70 21 3 3 2 1 0 92 5 100
2024 Library services 55 38 0 7 0 0 0 93 7 15
2024 Administration and operations 44 31 10 6 5 5 0 78 11 490
2024 Human resources 58 25 4 6 5 2 0 85 11 135
2024 Financial management 68 27 3 1 2 0 0 94 3 95
2024 Information management 57 25 6 6 3 3 1 85 9 155
2024 Information technology 60 25 7 5 2 1 0 86 7 405
2024 Internal audit 92 8 0 0 0 0 0 100 0 10
2024 Evaluation 81 0 7 12 0 0 0 81 12 20
2024 Data sciences 61 24 6 5 2 2 1 87 7 840
2024 Policy 64 17 9 4 3 3 0 83 7 35
2024 Project management 60 27 6 5 1 1 0 88 6 410
2024 Other services to the public 51 24 10 6 2 5 3 81 9 365
2024 None of the above 50 25 9 6 5 3 1 79 12 640
2022 Client contact centre 50 34 7 2 4 0 3 87 7 110
2022 Communications or public affairs 70 19 4 2 3 1 0 90 6 145
2022 Access to information and privacy 64 29 6 2 0 0 0 93 2 45
2022 Security 28 22 17 25 0 8 0 55 27 20
2022 Science and technology 66 25 3 2 1 2 0 93 3 175
2022 Library services 75 11 7 7 0 0 0 86 7 15
2022 Administration and operations 51 30 9 5 4 1 0 82 9 405
2022 Human resources 57 31 5 4 3 1 0 88 7 175
2022 Financial management 71 20 6 2 2 0 0 91 3 110
2022 Procurement 60 28 7 5 0 0 0 88 5 15
2022 Information management 62 20 10 3 4 1 0 83 7 160
2022 Information technology 57 30 7 3 2 0 0 88 5 525
2022 Internal audit 75 25 0 0 0 0 0 100 0 15
2022 Evaluation 60 27 6 2 2 2 0 89 4 40
2022 Data sciences 63 25 4 5 2 1 0 89 7 890
2022 Policy 52 31 6 5 4 2 0 84 10 55
2022 Project management 59 26 7 5 3 1 0 85 8 500
2022 Other services to the public 60 26 7 4 1 2 0 88 5 195
2022 None of the above 52 30 7 5 4 2 1 84 8 570
2020 Client contact centre 52 28 5 11 3 1 1 81 14 110
2020 Communications or public affairs 51 29 8 7 2 3 0 83 9 110
2020 Access to information and privacy 58 24 3 8 3 0 4 85 12 35
2020 Security 53 15 16 15 0 0 0 69 15 20
2020 Science and technology 56 28 4 3 7 2 0 86 10 110
2020 Administration and operations 57 25 6 5 3 3 0 85 9 435
2020 Human resources 60 21 9 6 1 3 0 83 8 165
2020 Financial management 75 13 3 5 3 1 0 89 9 105
2020 Procurement 37 26 18 13 0 6 0 67 14 15
2020 Information management 63 17 5 7 4 3 1 83 12 125
2020 Information technology 58 30 5 5 2 1 0 88 6 500
2020 Internal audit 70 21 10 0 0 0 0 90 0 10
2020 Evaluation 64 16 16 4 0 0 0 80 4 25
2020 Data sciences 57 29 5 6 2 1 0 87 8 725
2020 Policy 65 21 10 3 0 0 0 86 3 30
2020 Project management 59 29 6 2 3 0 1 88 5 390
2020 Other services to the public 55 29 8 7 1 1 0 85 7 150
2020 None of the above 58 24 7 6 3 2 0 83 9 515
2019 Client contact centre 51 24 14 6 5 1 0 75 11 135
2019 Health care practitioners 51 31 12 0 6 0 0 82 6 15
2019 Communications or public affairs 64 26 4 3 4 0 0 89 6 110
2019 Access to information and privacy 65 27 6 3 0 0 0 92 3 35
2019 Security 51 7 28 14 0 0 0 58 14 15
2019 Science and technology 62 29 6 3 0 0 0 91 3 140
2019 Library services 62 38 0 0 0 0 0 100 0 10
2019 Administration and operations 47 32 8 8 4 1 0 80 12 395
2019 Human resources 56 24 9 7 4 1 0 81 11 140
2019 Financial management 57 27 7 8 1 0 0 84 8 120
2019 Procurement 55 19 19 0 6 0 0 74 6 15
2019 Information management 54 30 7 5 2 1 1 86 7 150
2019 Information technology 54 31 7 4 2 1 0 86 7 590
2019 Internal audit 69 31 0 0 0 0 0 100 0 10
2019 Evaluation 67 15 6 6 6 0 0 82 12 35
2019 Data sciences 57 25 8 5 3 1 1 84 8 760
2019 Policy 60 20 8 8 4 0 0 80 12 25
2019 Project management 54 29 5 8 4 0 0 83 12 405
2019 Other services to the public 50 31 9 7 2 1 0 82 9 165
2019 None of the above 49 32 8 6 3 1 0 82 9 560

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 34 7 5 3 2 3 85 8 395
2024 Health care practitioners 50 13 21 0 16 0 0 63 16 15
2024 Intelligence analysts 63 21 6 8 2 0 0 84 10 65
2024 Communications or public affairs 62 23 4 7 3 1 0 86 10 125
2024 Access to information and privacy 56 27 11 2 2 0 2 84 4 50
2024 Security 46 28 9 12 5 0 0 74 17 20
2024 Science and technology 80 12 3 4 1 0 0 92 5 100
2024 Library services 70 23 0 0 7 0 0 93 7 15
2024 Administration and operations 51 34 7 6 1 1 0 86 7 490
2024 Human resources 62 28 2 4 3 1 0 91 6 135
2024 Financial management 66 32 2 0 0 0 0 98 0 95
2024 Information management 64 24 6 3 2 1 1 89 5 155
2024 Information technology 65 26 5 2 1 1 0 91 4 405
2024 Internal audit 92 8 0 0 0 0 0 100 0 10
2024 Evaluation 81 8 3 8 0 0 0 89 8 20
2024 Data sciences 70 23 3 2 1 0 1 94 3 845
2024 Policy 69 19 6 4 3 0 0 88 7 35
2024 Project management 60 31 4 4 0 0 0 92 5 410
2024 Other services to the public 59 27 7 2 1 1 3 89 3 365
2024 None of the above 60 26 6 3 2 1 1 88 6 640
2022 Client contact centre 62 34 4 1 0 0 0 96 1 110
2022 Communications or public affairs 70 22 1 2 4 1 0 93 6 145
2022 Access to information and privacy 77 19 4 0 0 0 0 96 0 45
2022 Security 37 43 20 0 0 0 0 80 0 20
2022 Science and technology 81 13 1 2 2 1 0 95 4 175
2022 Library services 87 13 0 0 0 0 0 100 0 15
2022 Administration and operations 54 34 6 4 1 1 0 89 5 405
2022 Human resources 63 29 4 2 1 0 0 93 3 175
2022 Financial management 79 16 4 0 1 0 0 95 1 110
2022 Procurement 74 26 0 0 0 0 0 100 0 15
2022 Information management 62 30 4 3 1 0 0 92 3 160
2022 Information technology 62 30 4 3 1 0 0 92 4 525
2022 Internal audit 81 14 0 5 0 0 0 95 5 15
2022 Evaluation 70 20 7 2 0 2 0 91 2 40
2022 Data sciences 74 20 3 3 1 0 0 94 3 890
2022 Policy 65 27 4 2 2 0 0 92 4 55
2022 Project management 66 25 5 3 1 0 0 92 4 500
2022 Other services to the public 69 20 7 4 0 0 0 89 4 195
2022 None of the above 64 24 5 4 1 1 1 90 5 570
2020 Client contact centre 59 31 3 5 1 0 1 91 6 115
2020 Communications or public affairs 70 22 4 4 0 0 0 92 4 110
2020 Access to information and privacy 61 33 0 3 0 0 4 97 3 35
2020 Security 61 31 8 0 0 0 0 92 0 20
2020 Science and technology 65 31 0 2 2 0 0 96 4 110
2020 Administration and operations 63 27 5 3 1 1 0 91 4 430
2020 Human resources 67 27 4 2 0 0 0 94 2 165
2020 Financial management 76 17 4 2 2 0 0 92 4 105
2020 Procurement 64 11 13 13 0 0 0 75 13 15
2020 Information management 67 20 7 4 1 1 1 88 5 130
2020 Information technology 66 28 3 2 1 0 0 94 3 500
2020 Evaluation 76 20 0 0 4 0 0 96 4 25
2020 Data sciences 69 23 3 4 1 0 0 93 5 725
2020 Policy 73 20 7 0 0 0 0 93 0 30
2020 Project management 64 26 4 4 2 0 1 91 6 395
2020 Other services to the public 61 33 4 1 0 0 0 94 1 150
2020 None of the above 67 22 5 4 1 0 0 89 6 520
2019 Client contact centre 54 31 9 4 2 0 0 85 6 135
2019 Health care practitioners 57 37 0 6 0 0 0 94 6 15
2019 Communications or public affairs 66 22 3 7 2 0 0 89 9 110
2019 Access to information and privacy 75 19 6 0 0 0 0 94 0 35
2019 Security 54 39 0 7 0 0 0 93 7 15
2019 Science and technology 66 30 3 1 0 0 0 96 1 140
2019 Library services 91 9 0 0 0 0 0 100 0 10
2019 Administration and operations 56 29 8 5 2 0 0 85 7 395
2019 Human resources 63 26 5 3 3 0 0 89 6 140
2019 Financial management 63 31 3 3 0 0 0 94 3 120
2019 Procurement 39 32 23 6 0 0 0 70 6 15
2019 Information management 58 29 7 2 3 1 1 89 5 150
2019 Information technology 61 31 4 2 2 0 0 92 4 590
2019 Internal audit 80 20 0 0 0 0 0 100 0 10
2019 Evaluation 69 28 3 0 0 0 0 97 0 30
2019 Data sciences 67 23 5 3 1 0 0 91 4 760
2019 Policy 64 28 0 4 4 0 0 92 8 25
2019 Project management 53 35 6 3 2 0 0 89 5 405
2019 Other services to the public 55 28 7 8 1 0 0 83 9 165
2019 None of the above 58 30 5 5 2 0 0 88 7 560

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 28 19 4 7 8 4 65 13 395
2024 Health care practitioners 43 15 13 0 21 8 0 63 23 15
2024 Intelligence analysts 45 38 9 6 2 0 0 83 8 65
2024 Communications or public affairs 55 24 8 7 4 2 0 81 11 125
2024 Access to information and privacy 35 29 22 2 6 2 4 68 8 50
2024 Security 47 41 7 0 5 0 0 87 5 20
2024 Science and technology 66 24 4 4 2 0 0 90 6 100
2024 Library services 61 32 0 7 0 0 0 93 7 15
2024 Administration and operations 41 33 15 5 3 3 1 77 8 490
2024 Human resources 51 31 8 4 3 2 1 84 8 135
2024 Financial management 60 32 4 4 1 0 0 92 4 95
2024 Information management 58 17 12 7 2 3 0 78 9 155
2024 Information technology 55 32 8 2 2 1 0 88 4 405
2024 Internal audit 92 8 0 0 0 0 0 100 0 10
2024 Evaluation 80 9 7 0 5 0 0 89 5 20
2024 Data sciences 59 28 6 3 2 1 1 89 5 845
2024 Policy 65 30 0 3 3 0 0 95 5 35
2024 Project management 53 36 8 3 1 0 0 89 4 410
2024 Other services to the public 42 30 13 4 2 5 3 79 7 365
2024 None of the above 46 27 12 5 4 3 3 78 9 640
2022 Client contact centre 48 34 9 5 3 1 0 83 8 110
2022 Communications or public affairs 66 26 3 2 3 1 0 92 5 145
2022 Access to information and privacy 61 22 12 2 0 2 0 85 2 45
2022 Security 43 24 15 0 7 11 0 75 8 20
2022 Science and technology 64 24 5 3 2 1 1 90 5 175
2022 Library services 75 12 0 6 7 0 0 87 13 15
2022 Administration and operations 48 36 8 5 2 1 0 85 7 405
2022 Human resources 48 33 11 3 0 2 2 85 4 175
2022 Financial management 59 29 8 3 0 1 0 89 3 110
2022 Procurement 62 26 0 5 0 7 0 95 5 15
2022 Information management 56 27 10 4 2 2 0 84 6 160
2022 Information technology 51 36 8 3 2 1 0 87 5 525
2022 Internal audit 77 17 0 5 0 0 0 95 5 15
2022 Evaluation 55 35 4 2 2 2 0 91 4 40
2022 Data sciences 62 28 5 3 1 1 0 91 4 890
2022 Policy 49 36 11 2 2 0 0 85 4 55
2022 Project management 56 31 6 2 2 1 0 89 5 500
2022 Other services to the public 57 27 9 5 0 2 0 85 5 195
2022 None of the above 54 30 7 4 2 3 1 87 6 570
2020 Client contact centre 48 30 11 7 0 2 2 81 8 110
2020 Communications or public affairs 57 24 12 4 0 2 1 84 4 110
2020 Access to information and privacy 49 42 6 3 0 0 0 92 3 35
2020 Security 69 15 16 0 0 0 0 84 0 20
2020 Science and technology 51 33 7 3 7 0 0 84 9 110
2020 Administration and operations 54 31 9 3 2 1 0 86 4 430
2020 Human resources 55 29 9 4 1 2 1 86 5 165
2020 Financial management 65 20 9 3 2 1 0 87 5 105
2020 Procurement 19 44 24 6 0 6 0 68 7 15
2020 Information management 51 32 7 7 1 2 1 85 8 130
2020 Information technology 53 37 6 2 1 1 0 91 3 495
2020 Internal audit 71 29 0 0 0 0 0 100 0 10
2020 Evaluation 58 29 13 0 0 0 0 87 0 25
2020 Data sciences 59 30 6 3 1 1 0 90 4 725
2020 Policy 70 17 13 0 0 0 0 87 0 30
2020 Project management 55 35 5 3 1 0 1 91 4 395
2020 Other services to the public 56 31 9 3 0 1 0 88 3 150
2020 None of the above 54 32 7 4 2 1 0 87 6 510
2019 Client contact centre 45 34 13 4 2 2 0 81 5 135
2019 Health care practitioners 57 24 18 0 0 0 0 82 0 15
2019 Communications or public affairs 60 29 6 4 2 0 0 89 5 110
2019 Access to information and privacy 67 30 2 0 0 0 0 98 0 35
2019 Security 54 27 12 7 0 0 0 81 7 15
2019 Science and technology 55 38 5 2 0 0 0 93 2 140
2019 Library services 74 26 0 0 0 0 0 100 0 10
2019 Administration and operations 45 37 10 3 3 2 1 84 6 395
2019 Human resources 51 34 8 3 3 1 1 86 6 140
2019 Financial management 49 33 10 7 0 0 0 83 7 120
2019 Procurement 33 43 24 0 0 0 0 76 0 15
2019 Information management 51 31 8 4 3 2 1 85 7 150
2019 Information technology 50 38 8 3 1 1 0 88 4 590
2019 Internal audit 70 21 9 0 0 0 0 91 0 10
2019 Evaluation 66 18 3 6 6 0 0 85 12 30
2019 Data sciences 57 29 9 2 2 1 0 87 4 760
2019 Policy 56 32 8 0 4 0 0 88 4 25
2019 Project management 50 38 6 4 1 0 0 88 6 405
2019 Other services to the public 49 31 12 4 2 1 1 82 6 165
2019 None of the above 47 34 11 4 2 1 0 83 6 560

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 33 18 5 7 5 1 67 13 395
2024 Health care practitioners 32 34 17 0 17 0 0 66 17 15
2024 Intelligence analysts 37 32 14 4 7 3 2 73 13 65
2024 Communications or public affairs 41 29 8 7 11 4 0 73 19 125
2024 Access to information and privacy 46 34 3 6 3 8 0 86 10 50
2024 Security 35 50 3 0 9 4 0 88 9 20
2024 Science and technology 36 38 12 4 9 2 0 75 13 100
2024 Library services 36 39 0 17 9 0 0 75 25 15
2024 Administration and operations 34 33 14 8 7 4 0 70 15 490
2024 Human resources 37 40 9 5 5 2 1 80 11 135
2024 Financial management 46 36 10 4 3 1 0 83 7 95
2024 Information management 30 40 10 10 7 3 0 72 18 155
2024 Information technology 31 38 13 7 7 3 0 72 14 405
2024 Internal audit 75 25 0 0 0 0 0 100 0 10
2024 Evaluation 36 41 4 8 11 0 0 77 19 20
2024 Data sciences 33 38 12 9 6 2 0 73 15 840
2024 Policy 36 27 3 16 10 8 0 69 28 35
2024 Project management 33 37 16 9 4 1 0 70 14 410
2024 Other services to the public 37 33 15 7 5 2 1 72 13 365
2024 None of the above 27 37 13 9 9 5 0 68 18 640
2022 Client contact centre 30 49 12 4 2 2 0 81 7 110
2022 Communications or public affairs 38 35 5 8 12 1 1 74 21 145
2022 Access to information and privacy 47 44 2 4 4 0 0 90 8 45
2022 Security 36 30 19 7 0 8 0 71 8 20
2022 Science and technology 34 38 10 9 6 3 0 75 15 175
2022 Library services 31 45 5 11 7 0 0 76 18 15
2022 Administration and operations 34 41 13 6 5 2 1 76 11 405
2022 Human resources 44 30 12 6 3 3 2 78 10 175
2022 Financial management 37 39 7 8 7 2 0 78 15 110
2022 Procurement 50 30 0 5 0 15 0 94 6 15
2022 Information management 39 33 14 7 4 3 0 74 12 160
2022 Information technology 28 40 14 6 8 5 0 71 15 525
2022 Internal audit 36 54 11 0 0 0 0 89 0 15
2022 Evaluation 38 33 8 10 4 7 0 76 15 40
2022 Data sciences 37 37 11 7 5 2 0 76 12 890
2022 Policy 39 44 10 1 4 2 0 84 6 55
2022 Project management 31 41 12 8 6 2 0 73 14 500
2022 Other services to the public 46 32 10 6 3 1 0 80 10 195
2022 None of the above 30 36 16 7 6 4 1 70 14 570
2020 Client contact centre 40 40 11 3 2 4 0 83 5 110
2020 Communications or public affairs 39 39 8 7 3 4 0 81 11 110
2020 Access to information and privacy 40 51 3 6 0 0 0 92 6 35
2020 Security 63 31 0 0 0 5 0 100 0 20
2020 Science and technology 35 45 11 3 4 2 0 81 8 110
2020 Administration and operations 47 39 7 4 1 2 0 87 5 435
2020 Human resources 48 32 7 8 1 2 1 83 10 165
2020 Financial management 50 39 7 2 2 1 0 90 4 105
2020 Procurement 39 30 18 13 0 0 0 69 13 15
2020 Information management 51 31 11 2 1 3 0 85 3 125
2020 Information technology 44 39 10 4 1 2 0 84 6 495
2020 Internal audit 48 52 0 0 0 0 0 100 0 10
2020 Evaluation 46 29 16 0 4 4 0 79 4 25
2020 Data sciences 42 41 10 5 1 2 0 84 6 725
2020 Policy 57 33 7 3 0 0 0 90 3 30
2020 Project management 41 44 8 4 2 1 0 86 6 395
2020 Other services to the public 45 39 7 5 1 2 0 87 6 150
2020 None of the above 41 37 13 4 1 3 0 81 5 515
2019 Client contact centre 46 36 10 5 1 2 1 84 6 135
2019 Health care practitioners 22 52 19 6 0 0 0 74 6 15
2019 Communications or public affairs 40 45 5 6 3 2 0 86 9 110
2019 Access to information and privacy 65 22 8 6 0 0 0 86 6 35
2019 Security 42 38 20 0 0 0 0 80 0 15
2019 Science and technology 36 48 7 8 2 0 0 84 9 140
2019 Library services 63 37 0 0 0 0 0 100 0 10
2019 Administration and operations 44 40 8 4 2 2 0 85 7 395
2019 Human resources 51 32 10 3 1 2 0 85 5 135
2019 Financial management 50 41 6 2 1 1 0 91 3 120
2019 Procurement 37 44 12 7 0 0 0 81 7 15
2019 Information management 50 29 12 3 2 3 1 82 6 150
2019 Information technology 40 41 11 3 1 3 0 84 4 585
2019 Internal audit 52 48 0 0 0 0 0 100 0 10
2019 Evaluation 46 30 12 3 6 3 0 78 9 35
2019 Data sciences 44 40 8 3 2 2 0 86 6 755
2019 Policy 44 48 4 4 0 0 0 92 4 25
2019 Project management 40 43 10 5 2 1 0 83 7 400
2019 Other services to the public 46 35 10 5 2 1 1 82 7 165
2019 None of the above 42 40 8 5 2 2 0 84 7 560

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 26 11 3 4 11 1 79 8 395
2024 Health care practitioners 43 25 8 0 16 8 0 74 18 15
2024 Intelligence analysts 41 33 15 3 5 5 0 77 8 60
2024 Communications or public affairs 37 35 14 4 3 7 0 78 8 125
2024 Access to information and privacy 40 30 21 0 0 7 2 77 0 50
2024 Security 37 34 12 5 0 13 0 81 5 20
2024 Science and technology 42 40 7 3 4 4 0 85 7 100
2024 Library services 33 33 16 0 9 9 0 72 10 15
2024 Administration and operations 39 34 10 5 3 9 1 80 9 490
2024 Human resources 40 36 11 5 3 5 0 80 8 135
2024 Financial management 51 35 7 2 2 1 2 89 5 95
2024 Information management 39 27 18 4 3 7 1 72 8 150
2024 Information technology 40 34 9 3 6 8 1 81 9 405
2024 Internal audit 69 31 0 0 0 0 0 100 0 10
2024 Evaluation 36 33 11 16 4 0 0 69 20 20
2024 Data sciences 35 34 12 7 5 6 2 74 13 845
2024 Policy 36 35 12 6 6 6 0 75 13 35
2024 Project management 39 30 14 5 5 7 1 75 10 410
2024 Other services to the public 41 32 11 3 2 8 3 82 6 365
2024 None of the above 35 31 13 5 4 9 2 74 11 640
2022 Client contact centre 41 40 8 3 2 7 0 87 5 110
2022 Communications or public affairs 38 35 8 6 6 8 0 79 13 145
2022 Access to information and privacy 48 36 2 8 0 6 0 89 8 45
2022 Security 43 32 6 11 0 9 0 81 12 20
2022 Science and technology 38 43 12 3 2 1 1 83 4 175
2022 Library services 37 33 30 0 0 0 0 70 0 15
2022 Administration and operations 40 35 13 3 2 5 2 80 6 405
2022 Human resources 44 34 13 4 0 5 0 82 4 175
2022 Financial management 41 36 9 6 4 4 0 80 10 110
2022 Procurement 48 37 0 0 0 15 0 100 0 15
2022 Information management 41 31 17 6 3 3 0 74 9 160
2022 Information technology 32 36 14 5 5 8 1 75 10 525
2022 Internal audit 35 51 15 0 0 0 0 85 0 15
2022 Evaluation 41 38 9 0 0 12 0 89 0 40
2022 Data sciences 40 35 10 5 2 7 1 81 8 890
2022 Policy 39 40 9 6 2 3 0 82 9 55
2022 Project management 36 38 12 5 3 6 0 80 8 500
2022 Other services to the public 47 27 12 4 2 7 0 80 6 195
2022 None of the above 33 34 14 4 3 11 1 76 8 570
2020 Client contact centre 36 41 9 3 3 6 1 83 7 115
2020 Communications or public affairs 38 41 13 2 1 6 0 83 3 105
2020 Access to information and privacy 46 32 14 3 0 3 3 82 3 35
2020 Security 71 24 0 0 0 5 0 100 0 20
2020 Science and technology 42 42 10 2 2 3 1 86 4 110
2020 Administration and operations 52 32 8 3 1 4 0 87 4 430
2020 Human resources 45 33 11 6 1 3 1 82 7 165
2020 Financial management 52 37 5 4 1 2 0 90 5 105
2020 Procurement 40 26 27 7 0 0 0 66 7 15
2020 Information management 55 28 12 3 0 2 1 86 3 125
2020 Information technology 45 33 11 3 1 7 0 83 5 500
2020 Internal audit 50 40 0 0 0 10 0 100 0 10
2020 Evaluation 36 56 4 0 4 0 0 92 4 25
2020 Data sciences 43 37 11 3 1 4 0 84 4 720
2020 Policy 54 23 13 3 0 7 0 83 4 30
2020 Project management 42 43 8 3 1 3 0 88 4 390
2020 Other services to the public 44 37 12 4 1 2 0 82 5 150
2020 None of the above 43 36 11 4 1 4 1 83 5 515
2019 Client contact centre 46 39 10 2 1 2 1 87 3 135
2019 Health care practitioners 27 43 24 0 0 6 0 74 0 15
2019 Communications or public affairs 50 34 8 4 2 3 0 86 6 110
2019 Access to information and privacy 62 33 3 0 0 0 2 97 0 35
2019 Security 52 22 26 0 0 0 0 74 0 15
2019 Science and technology 45 43 5 1 1 3 2 93 2 140
2019 Library services 79 12 0 0 0 9 0 100 0 10
2019 Administration and operations 48 37 10 2 2 2 0 86 3 400
2019 Human resources 54 31 9 2 1 2 1 87 3 140
2019 Financial management 56 31 8 2 1 2 0 88 3 120
2019 Procurement 25 63 7 0 0 0 5 93 0 15
2019 Information management 54 29 8 3 2 3 1 86 5 150
2019 Information technology 47 36 8 2 1 6 0 89 2 585
2019 Internal audit 51 49 0 0 0 0 0 100 0 10
2019 Evaluation 52 42 0 3 0 3 0 97 3 35
2019 Data sciences 52 33 8 2 1 4 0 88 3 760
2019 Policy 48 40 8 0 0 4 0 92 0 25
2019 Project management 51 36 9 1 2 2 0 88 3 400
2019 Other services to the public 52 30 10 3 1 2 1 85 4 165
2019 None of the above 50 34 8 2 1 4 1 88 3 560

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 34 11 7 5 0 0 77 12 395
2024 Health care practitioners 49 26 8 0 16 0 0 76 16 15
2024 Intelligence analysts 51 26 9 4 8 2 0 79 13 65
2024 Communications or public affairs 51 27 8 9 5 1 0 78 14 125
2024 Access to information and privacy 43 41 8 0 2 5 0 89 2 50
2024 Security 44 41 7 5 3 0 0 84 9 20
2024 Science and technology 43 33 11 11 2 0 0 76 13 100
2024 Library services 33 44 14 0 9 0 0 77 9 15
2024 Administration and operations 47 34 9 6 4 0 0 81 10 490
2024 Human resources 53 33 4 7 1 1 1 87 9 135
2024 Financial management 54 33 5 6 3 0 0 86 9 95
2024 Information management 46 33 7 8 4 1 1 80 12 155
2024 Information technology 41 33 11 8 7 1 0 74 15 405
2024 Internal audit 100 0 0 0 0 0 0 100 0 10
2024 Evaluation 36 40 11 9 4 0 0 76 12 20
2024 Data sciences 41 35 8 10 6 0 0 76 16 845
2024 Policy 47 29 11 8 6 0 0 76 14 35
2024 Project management 39 40 10 7 4 0 0 79 11 410
2024 Other services to the public 48 33 8 7 4 1 0 81 11 365
2024 None of the above 41 36 9 8 7 1 0 77 14 640
2022 Client contact centre 39 44 9 7 1 1 0 84 7 110
2022 Communications or public affairs 51 24 10 8 5 1 0 76 13 145
2022 Access to information and privacy 62 32 2 3 2 0 0 94 4 45
2022 Security 33 43 13 7 0 5 0 79 8 20
2022 Science and technology 41 32 11 10 6 1 0 73 16 175
2022 Library services 50 18 0 19 12 0 0 69 31 15
2022 Administration and operations 48 33 10 5 3 0 0 82 8 405
2022 Human resources 56 31 4 5 3 0 0 87 8 175
2022 Financial management 52 32 9 3 5 0 0 84 8 110
2022 Procurement 59 31 10 0 0 0 0 90 0 15
2022 Information management 49 25 12 10 4 1 0 74 13 160
2022 Information technology 39 36 10 9 6 0 0 75 15 525
2022 Internal audit 64 36 0 0 0 0 0 100 0 15
2022 Evaluation 46 25 14 7 4 4 0 75 11 40
2022 Data sciences 48 31 8 8 4 0 0 80 12 890
2022 Policy 48 36 9 7 0 0 0 84 7 55
2022 Project management 41 34 11 9 6 0 0 75 14 500
2022 Other services to the public 57 24 11 5 2 1 0 82 7 195
2022 None of the above 36 35 13 10 6 1 1 71 16 575
2020 Client contact centre 57 34 6 2 1 0 0 91 3 115
2020 Communications or public affairs 56 31 8 4 0 0 0 87 4 110
2020 Access to information and privacy 61 36 3 0 0 0 0 97 0 35
2020 Security 63 37 0 0 0 0 0 100 0 20
2020 Science and technology 54 33 7 2 4 0 0 87 6 110
2020 Administration and operations 64 26 6 2 1 1 0 91 3 435
2020 Human resources 58 32 5 4 1 0 0 91 4 165
2020 Financial management 66 26 5 1 2 0 0 92 3 105
2020 Procurement 45 30 19 6 0 0 0 75 6 15
2020 Information management 64 27 6 2 1 1 0 91 3 130
2020 Information technology 57 32 6 3 2 0 0 89 4 500
2020 Internal audit 81 19 0 0 0 0 0 100 0 10
2020 Evaluation 52 28 8 12 0 0 0 80 12 25
2020 Data sciences 60 30 7 3 1 0 0 90 4 725
2020 Policy 73 13 10 3 0 0 0 87 3 30
2020 Project management 58 31 6 4 2 0 0 89 5 395
2020 Other services to the public 58 32 6 3 0 0 1 91 3 150
2020 None of the above 57 31 7 3 1 1 0 89 4 520
2019 Client contact centre 56 34 8 1 1 0 0 90 1 135
2019 Health care practitioners 39 49 6 0 6 0 0 88 6 15
2019 Communications or public affairs 57 33 6 3 1 0 0 91 4 110
2019 Access to information and privacy 75 19 6 0 0 0 0 94 0 35
2019 Security 58 22 20 0 0 0 0 80 0 15
2019 Science and technology 56 37 4 1 2 0 0 93 3 140
2019 Library services 75 25 0 0 0 0 0 100 0 10
2019 Administration and operations 58 30 7 3 2 0 0 89 4 395
2019 Human resources 64 22 11 3 1 0 0 86 4 140
2019 Financial management 62 33 4 1 0 0 0 95 1 120
2019 Procurement 45 49 6 0 0 0 0 94 0 15
2019 Information management 57 32 5 3 1 1 1 91 4 150
2019 Information technology 51 37 6 2 2 1 0 90 4 585
2019 Internal audit 80 20 0 0 0 0 0 100 0 10
2019 Evaluation 64 24 6 3 3 0 0 88 6 35
2019 Data sciences 61 29 6 2 2 0 0 90 4 760
2019 Policy 58 33 0 4 0 4 0 96 4 25
2019 Project management 54 32 7 6 1 0 0 86 7 405
2019 Other services to the public 54 33 10 1 1 0 0 87 2 165
2019 None of the above 53 34 7 3 2 1 0 88 5 560

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 22 13 6 5 13 10 68 15 395
2024 Health care practitioners 25 41 0 0 8 8 18 89 11 15
2024 Intelligence analysts 37 10 20 6 8 11 9 58 18 65
2024 Communications or public affairs 45 21 10 8 3 7 5 75 13 125
2024 Access to information and privacy 34 16 25 6 4 12 4 59 12 50
2024 Security 32 35 9 0 0 24 0 89 0 20
2024 Science and technology 38 32 12 7 1 6 4 78 9 100
2024 Library services 29 47 0 9 0 0 15 89 11 15
2024 Administration and operations 40 27 9 5 6 7 7 77 12 490
2024 Human resources 48 19 12 2 7 7 5 77 10 135
2024 Financial management 40 26 13 6 2 7 6 76 10 95
2024 Information management 40 22 12 7 4 6 8 73 12 155
2024 Information technology 34 24 9 6 6 14 8 73 15 405
2024 Internal audit 44 6 31 0 0 0 18 62 0 10
2024 Evaluation 60 16 7 8 4 0 5 80 13 20
2024 Data sciences 40 26 10 5 4 6 8 77 11 840
2024 Policy 37 21 18 3 0 9 13 74 3 35
2024 Project management 40 25 12 6 4 7 6 74 12 410
2024 Other services to the public 38 18 13 4 3 12 11 73 9 365
2024 None of the above 35 20 11 7 5 12 11 71 15 640
2022 Client contact centre 41 30 10 6 2 8 4 81 9 110
2022 Communications or public affairs 46 30 5 2 5 5 6 86 8 145
2022 Access to information and privacy 47 27 9 2 0 10 5 88 2 45
2022 Security 41 17 15 0 11 11 5 69 13 20
2022 Science and technology 44 24 10 4 4 6 8 79 9 175
2022 Library services 36 18 6 0 7 20 13 80 11 15
2022 Administration and operations 41 23 12 5 3 7 9 76 10 405
2022 Human resources 44 25 9 7 1 6 7 80 10 175
2022 Financial management 44 27 10 6 5 5 3 77 11 110
2022 Procurement 59 16 0 0 0 20 5 100 0 15
2022 Information management 44 21 10 6 4 10 7 77 11 155
2022 Information technology 37 26 11 4 3 14 6 79 8 520
2022 Internal audit 43 28 0 0 0 17 13 100 0 15
2022 Evaluation 37 23 15 0 4 13 7 75 6 40
2022 Data sciences 42 25 9 5 3 9 7 79 10 890
2022 Policy 46 28 8 2 2 7 7 87 4 55
2022 Project management 42 28 10 5 5 6 4 78 11 500
2022 Other services to the public 41 23 11 5 3 10 7 77 10 195
2022 None of the above 39 23 10 4 5 11 8 77 10 570

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 21 14 6 4 13 11 69 13 395
2024 Health care practitioners 25 41 0 0 8 8 18 89 11 15
2024 Intelligence analysts 38 10 18 6 11 8 9 57 21 65
2024 Communications or public affairs 41 23 13 5 5 6 7 74 11 125
2024 Access to information and privacy 34 21 17 9 4 12 4 64 16 50
2024 Security 32 40 4 0 0 24 0 95 0 20
2024 Science and technology 37 27 10 10 2 6 8 74 14 100
2024 Library services 30 46 0 9 0 0 15 89 11 15
2024 Administration and operations 41 27 8 6 5 7 7 79 12 490
2024 Human resources 42 24 14 3 6 7 4 75 10 135
2024 Financial management 40 28 11 3 3 10 5 80 8 95
2024 Information management 43 19 11 5 6 7 8 73 13 155
2024 Information technology 33 25 12 4 5 14 8 74 11 405
2024 Internal audit 44 7 31 0 0 0 18 62 0 10
2024 Evaluation 61 8 10 8 4 4 5 75 14 20
2024 Data sciences 39 23 13 7 4 7 7 73 12 840
2024 Policy 32 32 12 0 3 9 13 81 3 35
2024 Project management 39 26 12 6 5 7 6 74 13 410
2024 Other services to the public 37 19 12 4 4 12 12 73 11 365
2024 None of the above 34 20 11 7 5 12 11 70 16 640
2022 Client contact centre 39 28 12 5 2 9 4 77 9 110
2022 Communications or public affairs 42 31 8 2 6 5 6 82 9 145
2022 Access to information and privacy 49 29 8 2 0 7 5 89 2 45
2022 Security 41 17 15 0 11 11 5 69 13 20
2022 Science and technology 44 25 9 4 4 6 8 81 9 175
2022 Library services 38 11 0 6 7 25 13 79 21 15
2022 Administration and operations 38 25 12 5 4 8 9 75 11 405
2022 Human resources 44 25 10 4 1 9 7 82 6 170
2022 Financial management 45 29 7 8 4 5 2 80 12 110
2022 Procurement 59 16 0 0 0 20 5 100 0 15
2022 Information management 45 16 11 7 5 9 8 73 14 160
2022 Information technology 37 26 10 5 3 14 6 78 10 520
2022 Internal audit 43 28 0 0 0 17 13 100 0 15
2022 Evaluation 37 22 15 0 0 19 7 79 0 40
2022 Data sciences 40 23 10 6 3 11 7 77 11 890
2022 Policy 38 37 7 2 2 7 7 88 4 55
2022 Project management 41 26 12 6 4 7 4 76 10 500
2022 Other services to the public 45 18 11 7 3 10 7 75 11 195
2022 None of the above 37 22 11 6 5 11 8 73 13 570

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 16 13 4 4 23 2 72 11 395
2024 Health care practitioners 32 6 27 0 8 18 8 52 11 15
2024 Intelligence analysts 36 21 14 8 4 16 1 68 15 65
2024 Communications or public affairs 24 21 21 9 1 24 0 59 13 125
2024 Access to information and privacy 28 24 12 7 0 22 7 73 10 50
2024 Security 35 28 9 12 0 17 0 75 15 20
2024 Science and technology 26 23 25 4 1 20 1 62 6 100
2024 Library services 12 14 44 0 0 30 0 38 0 15
2024 Administration and operations 33 24 15 5 3 19 2 71 11 485
2024 Human resources 33 26 11 5 3 22 1 76 10 135
2024 Financial management 35 27 14 9 1 12 2 73 11 95
2024 Information management 35 19 16 3 6 18 2 68 11 155
2024 Information technology 31 21 16 5 3 22 2 69 10 405
2024 Internal audit 69 0 13 0 0 18 0 84 0 10
2024 Evaluation 8 25 38 4 0 26 0 44 5 20
2024 Data sciences 25 19 20 9 3 23 2 59 15 840
2024 Policy 31 19 23 7 3 17 0 60 12 35
2024 Project management 29 21 19 4 3 20 3 66 10 410
2024 Other services to the public 38 19 13 3 2 20 4 76 7 360
2024 None of the above 27 18 14 6 4 28 3 66 14 640
2022 Client contact centre 31 28 14 2 4 20 0 75 7 110
2022 Communications or public affairs 25 29 18 8 4 13 3 65 14 145
2022 Access to information and privacy 45 22 19 4 0 5 4 74 5 45
2022 Security 35 15 7 10 3 29 0 71 19 20
2022 Science and technology 32 24 24 6 1 11 1 64 8 175
2022 Library services 11 33 22 7 0 26 0 60 10 15
2022 Administration and operations 34 24 16 5 3 16 2 70 10 405
2022 Human resources 30 18 20 5 3 18 6 63 11 175
2022 Financial management 29 24 22 9 5 11 0 60 16 110
2022 Procurement 21 41 18 0 7 13 0 71 8 15
2022 Information management 34 24 22 2 2 14 2 69 4 160
2022 Information technology 32 24 19 4 2 18 1 70 7 525
2022 Internal audit 29 40 23 0 0 7 0 75 0 15
2022 Evaluation 27 22 21 2 2 26 0 66 6 40
2022 Data sciences 29 25 21 7 3 14 1 64 11 890
2022 Policy 28 27 27 4 5 10 0 61 9 55
2022 Project management 30 30 18 5 3 14 1 70 10 500
2022 Other services to the public 34 29 12 5 2 16 2 77 9 195
2022 None of the above 27 25 19 5 3 19 2 66 10 570
2020 Client contact centre 37 32 16 2 3 8 3 77 5 110
2020 Communications or public affairs 36 38 19 2 0 4 0 77 3 110
2020 Access to information and privacy 41 33 14 3 0 8 0 82 3 35
2020 Security 60 19 5 0 0 10 5 94 0 20
2020 Science and technology 37 40 9 5 1 7 1 83 7 110
2020 Administration and operations 46 32 9 3 1 8 0 85 5 435
2020 Human resources 38 33 15 3 1 9 1 79 5 165
2020 Financial management 39 41 10 4 1 4 2 84 5 105
2020 Procurement 39 48 13 0 0 0 0 87 0 15
2020 Information management 52 26 12 2 0 6 1 85 2 125
2020 Information technology 46 30 12 3 1 8 0 83 4 500
2020 Internal audit 39 30 10 0 0 21 0 88 0 10
2020 Evaluation 36 32 12 0 4 12 4 81 5 25
2020 Data sciences 34 34 18 4 1 8 1 74 6 725
2020 Policy 50 23 10 7 0 10 0 81 7 30
2020 Project management 39 39 13 4 2 3 1 81 6 390
2020 Other services to the public 39 32 15 3 2 7 1 78 6 150
2020 None of the above 40 30 14 4 1 9 3 79 6 515

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 25 11 5 6 10 5 73 13 395
2024 Health care practitioners 25 29 19 8 13 5 0 57 23 15
2024 Intelligence analysts 41 25 14 2 9 3 6 72 12 65
2024 Communications or public affairs 42 33 6 4 4 8 3 84 9 125
2024 Access to information and privacy 39 29 9 5 2 13 2 80 9 50
2024 Security 25 55 7 4 3 5 0 84 8 20
2024 Science and technology 38 35 9 7 1 10 1 81 9 100
2024 Library services 39 46 0 0 0 0 15 100 0 15
2024 Administration and operations 44 26 11 5 5 5 5 78 10 490
2024 Human resources 46 27 10 4 3 6 4 82 7 135
2024 Financial management 47 22 10 6 5 6 4 76 12 95
2024 Information management 37 25 11 8 4 11 5 73 14 150
2024 Information technology 37 28 9 3 7 13 3 78 11 405
2024 Internal audit 76 14 0 0 0 0 10 100 0 10
2024 Evaluation 55 8 10 20 8 0 0 62 28 20
2024 Data sciences 35 34 9 7 5 7 4 77 13 840
2024 Policy 29 36 9 5 3 11 6 78 10 35
2024 Project management 37 31 9 5 6 7 5 77 13 410
2024 Other services to the public 42 23 8 6 4 10 7 78 13 365
2024 None of the above 35 25 10 5 6 11 7 74 14 640
2022 Client contact centre 37 41 6 3 6 4 2 84 9 110
2022 Communications or public affairs 44 28 7 3 9 6 4 80 13 145
2022 Access to information and privacy 48 33 11 2 2 4 0 85 4 45
2022 Security 45 26 0 7 11 5 6 80 20 20
2022 Science and technology 33 35 12 7 4 6 4 76 11 175
2022 Library services 51 23 13 6 0 0 7 80 6 15
2022 Administration and operations 39 30 11 5 3 6 6 79 9 405
2022 Human resources 41 31 9 6 1 7 4 81 8 175
2022 Financial management 37 34 13 4 4 5 3 77 9 110
2022 Procurement 54 21 0 0 0 13 12 100 0 15
2022 Information management 41 28 10 6 5 4 7 78 12 155
2022 Information technology 34 29 12 6 3 14 3 75 11 520
2022 Internal audit 44 34 0 0 0 17 5 100 0 15
2022 Evaluation 25 34 9 2 4 18 7 79 9 40
2022 Data sciences 38 31 9 6 4 7 5 78 12 890
2022 Policy 45 28 6 3 1 13 4 87 6 55
2022 Project management 40 31 9 5 6 6 4 78 12 500
2022 Other services to the public 43 21 12 3 6 12 4 76 10 195
2022 None of the above 34 31 10 5 5 10 5 76 11 570
2020 Client contact centre 46 32 9 4 5 2 2 81 9 115
2020 Communications or public affairs 42 38 13 4 2 0 1 81 5 110
2020 Access to information and privacy 45 35 6 8 0 5 0 85 9 35
2020 Security 63 18 13 0 0 5 0 86 0 20
2020 Science and technology 42 34 9 5 2 6 1 82 9 110
2020 Administration and operations 53 28 9 2 3 3 2 85 5 435
2020 Human resources 47 28 6 8 2 5 4 83 11 165
2020 Financial management 54 27 6 7 3 4 0 84 10 105
2020 Procurement 28 40 25 0 7 0 0 68 7 15
2020 Information management 50 29 7 6 2 3 3 84 9 125
2020 Information technology 44 31 12 4 2 5 2 81 6 500
2020 Internal audit 71 10 10 0 0 10 0 89 0 10
2020 Evaluation 28 44 12 8 4 0 4 75 13 25
2020 Data sciences 42 31 11 5 3 6 2 80 8 725
2020 Policy 50 17 13 10 0 10 0 74 11 30
2020 Project management 47 33 7 4 2 5 2 86 6 395
2020 Other services to the public 43 31 12 6 3 2 2 78 10 150
2020 None of the above 41 28 13 4 3 6 4 78 8 515

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 14 16 3 7 44 5 51 18 395
2024 Health care practitioners 20 19 27 0 21 13 0 44 25 15
2024 Intelligence analysts 13 19 16 1 7 35 9 57 15 65
2024 Communications or public affairs 7 6 25 2 2 49 10 31 9 125
2024 Access to information and privacy 11 11 27 2 2 44 2 41 8 50
2024 Security 16 14 12 10 0 48 0 59 18 20
2024 Science and technology 4 9 23 2 4 57 2 33 13 100
2024 Library services 0 23 6 7 0 46 16 63 20 15
2024 Administration and operations 10 13 20 4 3 42 9 46 15 490
2024 Human resources 16 17 16 2 3 41 3 60 10 135
2024 Financial management 12 16 19 3 3 40 7 52 12 95
2024 Information management 6 9 28 2 2 46 8 32 8 155
2024 Information technology 9 16 22 7 4 38 5 43 18 405
2024 Internal audit 14 7 17 0 7 55 0 47 15 10
2024 Evaluation 18 11 7 0 0 59 4 80 0 20
2024 Data sciences 6 10 20 4 7 46 7 34 24 840
2024 Policy 8 2 30 4 8 42 7 19 24 35
2024 Project management 7 10 26 6 6 40 5 31 21 410
2024 Other services to the public 11 13 16 4 4 43 9 50 18 365
2024 None of the above 8 7 21 3 5 49 8 35 17 640
2022 Client contact centre 10 19 18 1 4 42 7 56 9 110
2022 Communications or public affairs 5 13 21 5 5 46 5 37 21 145
2022 Access to information and privacy 11 6 20 4 0 51 7 41 10 45
2022 Security 26 0 25 10 0 35 4 43 16 20
2022 Science and technology 6 16 18 6 6 41 7 43 23 175
2022 Library services 20 19 30 7 0 18 6 51 10 15
2022 Administration and operations 11 17 21 4 3 38 6 50 12 405
2022 Human resources 11 14 22 5 2 38 7 46 13 175
2022 Financial management 12 13 24 4 6 39 2 42 17 110
2022 Procurement 18 22 21 0 0 23 16 66 0 15
2022 Information management 11 12 21 2 6 39 10 43 16 160
2022 Information technology 8 13 24 4 6 42 4 38 18 525
2022 Internal audit 5 25 14 0 6 40 11 61 12 15
2022 Evaluation 7 9 13 0 0 69 2 55 0 40
2022 Data sciences 8 10 19 4 5 49 5 39 20 890
2022 Policy 10 12 20 3 6 41 8 43 18 55
2022 Project management 6 14 23 4 3 45 4 40 15 500
2022 Other services to the public 13 11 20 4 5 42 5 46 16 195
2022 None of the above 7 9 22 4 6 46 6 34 20 570

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 17 33 5 23 22 0 22 36 15
2024 Project management 0 0 14 30 33 7 16 0 82 15
2024 None of the above 0 0 39 5 26 30 0 0 45 15
2022 Information technology 0 0 24 38 31 8 0 0 74 10
2022 Data sciences 0 0 31 22 26 21 0 0 60 20
2022 Project management 0 9 50 11 21 8 0 10 36 10

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 23 19 8 8 12 9 56 20 395
2024 Health care practitioners 26 13 13 0 16 13 18 58 24 15
2024 Intelligence analysts 28 25 16 6 6 7 12 65 16 65
2024 Communications or public affairs 32 26 14 4 9 8 8 69 15 125
2024 Access to information and privacy 30 26 24 6 4 4 7 62 11 50
2024 Security 19 29 16 4 13 0 18 59 21 20
2024 Science and technology 37 27 11 6 2 4 12 77 10 100
2024 Library services 32 20 18 15 0 0 14 61 18 15
2024 Administration and operations 25 30 17 9 4 7 8 64 16 490
2024 Human resources 29 29 10 10 3 7 12 71 16 135
2024 Financial management 31 43 6 4 2 2 11 86 7 95
2024 Information management 32 25 17 6 3 7 10 69 11 155
2024 Information technology 31 31 12 4 2 8 12 77 8 405
2024 Internal audit 78 15 0 0 0 8 0 100 0 10
2024 Evaluation 65 0 11 8 4 5 7 73 14 20
2024 Data sciences 35 25 12 5 2 8 13 77 9 840
2024 Policy 36 28 12 9 5 3 6 70 16 35
2024 Project management 32 30 16 7 2 4 8 71 11 410
2024 Other services to the public 27 26 15 6 4 9 13 68 13 365
2024 None of the above 30 24 14 6 6 10 10 68 15 640
2022 Client contact centre 31 35 14 7 3 5 5 73 11 110
2022 Communications or public affairs 38 29 8 4 6 8 7 78 12 145
2022 Access to information and privacy 47 29 9 3 2 2 7 84 6 45
2022 Security 29 25 21 13 0 8 4 61 15 20
2022 Science and technology 43 27 11 3 3 5 10 81 6 175
2022 Library services 50 26 5 13 0 0 5 81 14 15
2022 Administration and operations 28 30 22 6 4 4 6 64 11 405
2022 Human resources 32 24 16 6 3 9 11 70 11 175
2022 Financial management 41 26 14 5 1 5 8 77 7 110
2022 Procurement 31 36 21 0 0 0 12 76 0 15
2022 Information management 33 28 18 3 3 7 8 72 7 160
2022 Information technology 32 30 15 4 3 8 9 74 8 520
2022 Internal audit 31 29 6 5 0 11 18 84 8 15
2022 Evaluation 28 18 20 0 2 23 9 68 3 40
2022 Data sciences 36 24 10 4 2 13 10 79 8 890
2022 Policy 36 37 10 0 4 6 8 84 5 55
2022 Project management 30 33 15 5 4 5 9 72 11 500
2022 Other services to the public 38 26 11 3 4 10 7 79 8 195
2022 None of the above 33 26 13 3 6 9 11 72 11 570
2020 Client contact centre 31 28 14 11 4 7 7 68 17 115
2020 Communications or public affairs 32 28 12 8 1 15 4 74 11 110
2020 Access to information and privacy 37 28 18 3 3 5 7 74 6 35
2020 Security 37 26 14 5 0 13 5 77 6 20
2020 Science and technology 38 28 16 1 4 3 11 76 5 110
2020 Administration and operations 34 30 14 5 3 8 5 74 10 435
2020 Human resources 41 26 12 5 2 6 7 77 9 165
2020 Financial management 45 30 7 3 2 5 8 86 6 105
2020 Procurement 26 30 19 6 6 6 6 64 14 15
2020 Information management 40 24 11 5 3 11 7 77 9 130
2020 Information technology 33 34 14 3 2 8 7 79 5 500
2020 Internal audit 60 31 10 0 0 0 0 90 0 10
2020 Evaluation 28 40 16 4 4 0 8 74 9 25
2020 Data sciences 36 29 12 6 2 7 7 76 10 725
2020 Policy 40 23 17 7 0 3 10 73 8 30
2020 Project management 34 35 14 6 2 4 5 76 9 395
2020 Other services to the public 31 33 12 7 1 8 7 75 10 150
2020 None of the above 34 28 14 5 2 7 8 74 9 520
2019 Client contact centre 32 22 24 4 7 4 6 61 12 135
2019 Health care practitioners 39 31 18 6 0 0 6 74 6 15
2019 Communications or public affairs 38 35 7 6 3 5 7 82 10 110
2019 Access to information and privacy 48 43 3 0 0 0 5 97 0 35
2019 Security 45 36 6 14 0 0 0 81 14 15
2019 Science and technology 35 36 8 4 2 6 9 84 7 140
2019 Library services 83 17 0 0 0 0 0 100 0 10
2019 Administration and operations 29 36 15 6 4 5 4 72 11 400
2019 Human resources 33 30 14 4 6 6 8 73 11 140
2019 Financial management 40 30 11 9 1 3 6 77 11 120
2019 Procurement 46 0 30 7 12 6 0 49 20 15
2019 Information management 39 33 10 4 3 6 4 80 8 150
2019 Information technology 34 33 11 4 3 8 6 78 9 590
2019 Internal audit 40 29 0 0 0 21 10 100 0 10
2019 Evaluation 31 21 12 9 3 16 8 68 16 35
2019 Data sciences 40 26 10 5 3 7 8 78 10 765
2019 Policy 40 28 12 12 4 0 4 71 17 25
2019 Project management 32 37 13 7 4 3 4 74 11 405
2019 Other services to the public 29 29 20 6 4 8 5 66 11 165
2019 None of the above 32 28 14 8 3 6 10 70 13 560

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 26 16 12 8 5 3 60 22 395
2024 Health care practitioners 31 21 11 15 16 0 5 55 33 15
2024 Intelligence analysts 29 35 9 9 12 3 3 68 22 65
2024 Communications or public affairs 24 31 14 12 11 6 1 59 26 125
2024 Access to information and privacy 28 35 26 4 4 4 0 65 8 50
2024 Security 27 52 9 3 0 10 0 87 4 20
2024 Science and technology 18 43 20 12 6 0 1 62 18 100
2024 Library services 22 52 0 18 0 8 0 81 19 15
2024 Administration and operations 28 33 16 11 6 4 3 65 18 490
2024 Human resources 36 36 7 10 6 4 0 75 17 135
2024 Financial management 25 30 14 16 9 3 2 58 27 95
2024 Information management 26 32 12 12 7 7 4 65 21 155
2024 Information technology 20 37 17 11 6 6 2 62 19 405
2024 Internal audit 57 36 7 0 0 0 0 93 0 10
2024 Evaluation 25 43 4 12 8 4 5 74 22 20
2024 Data sciences 23 33 17 14 6 4 2 60 22 840
2024 Policy 26 30 11 15 8 6 3 62 25 35
2024 Project management 23 40 16 11 5 2 2 66 17 410
2024 Other services to the public 31 32 11 13 5 5 2 67 20 365
2024 None of the above 23 33 15 11 9 7 3 62 22 640
2022 Client contact centre 24 42 18 7 4 3 2 70 11 110
2022 Communications or public affairs 22 33 15 15 8 5 1 59 25 145
2022 Access to information and privacy 36 33 14 13 2 2 0 70 16 45
2022 Security 28 18 34 13 4 3 0 47 18 20
2022 Science and technology 23 36 10 13 8 6 3 65 24 175
2022 Library services 33 30 12 13 7 6 0 67 21 15
2022 Administration and operations 25 38 20 7 7 2 2 66 14 405
2022 Human resources 26 44 6 15 3 3 3 75 19 175
2022 Financial management 21 43 12 11 5 5 2 69 18 110
2022 Procurement 18 54 8 8 0 7 5 83 9 15
2022 Information management 30 34 13 7 7 6 2 70 16 160
2022 Information technology 21 32 18 12 7 7 3 59 22 520
2022 Internal audit 17 55 6 5 0 17 0 86 7 15
2022 Evaluation 17 33 28 8 2 7 4 57 11 40
2022 Data sciences 23 36 17 13 6 3 2 62 20 890
2022 Policy 28 28 21 16 4 3 0 57 21 55
2022 Project management 21 38 17 15 3 3 2 62 20 500
2022 Other services to the public 27 33 11 13 9 5 1 65 24 195
2022 None of the above 22 32 15 11 10 6 3 60 23 575
2020 Client contact centre 35 37 10 5 4 6 3 79 10 110
2020 Communications or public affairs 20 47 14 12 2 4 2 71 14 110
2020 Access to information and privacy 47 25 11 6 8 3 0 74 14 35
2020 Security 48 21 5 16 0 5 5 76 18 20
2020 Science and technology 31 42 11 8 5 3 1 76 13 110
2020 Administration and operations 42 36 11 4 2 3 1 82 7 435
2020 Human resources 42 33 11 8 4 1 2 77 12 165
2020 Financial management 35 42 10 3 7 2 1 80 10 105
2020 Procurement 32 40 7 14 7 0 0 73 21 15
2020 Information management 37 36 16 6 2 2 1 75 8 125
2020 Information technology 31 36 15 7 4 5 2 72 12 500
2020 Internal audit 48 31 10 0 11 0 0 79 11 10
2020 Evaluation 16 56 20 4 4 0 0 72 8 25
2020 Data sciences 28 37 16 10 4 3 2 69 15 725
2020 Policy 37 30 17 10 0 3 3 71 11 30
2020 Project management 33 40 16 6 2 3 1 75 9 395
2020 Other services to the public 34 32 14 6 3 8 3 74 10 150
2020 None of the above 32 34 15 9 4 4 3 71 13 520
2019 Client contact centre 31 41 13 9 3 2 1 74 12 135
2019 Health care practitioners 6 33 30 12 12 6 0 42 26 15
2019 Communications or public affairs 39 28 12 12 4 4 1 70 17 110
2019 Access to information and privacy 45 19 16 17 0 0 3 66 17 35
2019 Security 26 45 22 0 0 0 7 77 0 15
2019 Science and technology 22 45 15 8 7 0 3 69 16 140
2019 Library services 53 27 0 8 0 12 0 91 9 10
2019 Administration and operations 34 39 12 7 4 1 2 76 11 400
2019 Human resources 43 35 11 7 1 2 0 81 8 140
2019 Financial management 39 38 11 7 2 1 2 79 9 120
2019 Procurement 44 32 6 6 6 5 0 81 13 15
2019 Information management 38 33 10 8 3 6 3 78 12 150
2019 Information technology 26 39 17 9 5 4 1 68 14 585
2019 Internal audit 31 39 0 20 0 10 0 78 22 10
2019 Evaluation 34 26 13 15 9 3 0 62 25 35
2019 Data sciences 31 34 15 11 4 3 2 69 15 765
2019 Policy 33 25 21 4 4 8 4 67 10 25
2019 Project management 29 44 14 7 2 2 2 75 10 405
2019 Other services to the public 39 30 13 8 2 4 2 74 11 165
2019 None of the above 29 37 15 8 4 4 3 71 13 560

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 31 19 6 5 4 2 68 12 395
2024 Health care practitioners 31 20 16 0 24 5 5 56 27 15
2024 Intelligence analysts 33 35 17 6 6 1 2 70 12 65
2024 Communications or public affairs 33 35 18 5 6 3 0 70 11 125
2024 Access to information and privacy 32 38 22 2 0 6 0 75 2 50
2024 Security 35 34 22 0 0 10 0 76 0 20
2024 Science and technology 25 43 18 9 4 1 0 68 13 100
2024 Library services 13 55 15 0 9 8 0 74 9 15
2024 Administration and operations 37 34 15 6 5 3 0 73 11 490
2024 Human resources 34 42 11 8 2 3 0 78 10 135
2024 Financial management 32 38 19 7 5 0 0 70 11 95
2024 Information management 25 45 13 9 5 4 0 73 14 155
2024 Information technology 27 40 18 6 5 3 0 69 12 405
2024 Internal audit 68 25 7 0 0 0 0 93 0 10
2024 Evaluation 29 52 7 8 4 0 0 81 12 20
2024 Data sciences 28 36 19 9 6 1 1 65 15 840
2024 Policy 25 42 14 8 9 3 0 68 18 35
2024 Project management 28 38 21 7 4 1 0 67 12 410
2024 Other services to the public 34 31 19 6 5 4 1 68 11 365
2024 None of the above 28 34 20 6 7 4 1 65 14 640
2022 Client contact centre 29 45 15 4 4 1 2 76 8 110
2022 Communications or public affairs 30 34 18 7 7 5 0 67 14 145
2022 Access to information and privacy 42 42 10 6 0 0 0 84 6 45
2022 Security 33 24 25 14 0 5 0 60 14 20
2022 Science and technology 25 41 16 9 6 1 1 68 15 175
2022 Library services 26 38 29 0 7 0 0 64 7 15
2022 Administration and operations 28 40 18 7 5 2 0 70 12 405
2022 Human resources 30 38 16 7 4 4 1 72 11 175
2022 Financial management 31 39 18 4 7 1 0 70 12 110
2022 Procurement 38 29 20 0 0 12 0 77 0 15
2022 Information management 35 31 17 5 6 6 0 71 11 160
2022 Information technology 25 38 19 8 6 3 0 66 14 525
2022 Internal audit 34 55 11 0 0 0 0 89 0 15
2022 Evaluation 29 36 22 5 2 6 0 69 7 40
2022 Data sciences 29 39 18 8 4 2 0 70 12 890
2022 Policy 28 40 18 11 0 3 0 70 11 55
2022 Project management 24 43 20 6 4 2 1 69 10 500
2022 Other services to the public 41 33 16 5 4 1 0 75 9 195
2022 None of the above 24 36 21 10 6 3 1 62 16 570
2020 Client contact centre 40 42 12 2 2 3 0 84 4 110
2020 Communications or public affairs 32 41 17 6 2 2 0 75 8 110
2020 Access to information and privacy 45 38 8 6 0 3 0 86 6 35
2020 Security 58 29 8 0 0 5 0 92 0 20
2020 Science and technology 42 43 7 2 4 2 0 87 7 110
2020 Administration and operations 45 40 8 2 1 3 0 88 3 435
2020 Human resources 53 28 11 3 2 1 1 83 5 165
2020 Financial management 44 48 6 0 2 1 0 92 2 105
2020 Procurement 46 25 23 6 0 0 0 71 6 15
2020 Information management 49 34 12 1 1 3 1 86 2 130
2020 Information technology 40 38 15 3 1 3 0 80 5 500
2020 Internal audit 29 60 0 11 0 0 0 89 11 10
2020 Evaluation 44 28 24 4 0 0 0 72 4 25
2020 Data sciences 38 40 15 4 1 2 0 80 5 725
2020 Policy 57 30 7 3 0 3 0 90 3 30
2020 Project management 42 40 13 3 2 1 0 82 5 390
2020 Other services to the public 49 31 9 6 1 4 0 83 7 150
2020 None of the above 40 36 14 5 1 3 0 79 7 515
2019 Client contact centre 43 38 14 2 1 2 0 82 4 135
2019 Health care practitioners 21 43 18 18 0 0 0 63 18 15
2019 Communications or public affairs 41 37 17 4 1 0 1 78 5 110
2019 Access to information and privacy 58 22 17 3 0 0 0 81 3 35
2019 Security 52 22 12 14 0 0 0 74 14 15
2019 Science and technology 28 52 9 6 2 2 0 82 8 140
2019 Library services 54 46 0 0 0 0 0 100 0 10
2019 Administration and operations 39 38 15 4 3 1 0 78 7 400
2019 Human resources 53 32 11 2 1 0 1 86 4 140
2019 Financial management 47 37 11 4 0 1 0 84 4 120
2019 Procurement 32 38 25 0 0 5 0 74 0 15
2019 Information management 43 37 12 2 2 2 1 83 4 150
2019 Information technology 35 38 16 5 2 3 0 76 8 590
2019 Internal audit 21 48 21 10 0 0 0 69 10 10
2019 Evaluation 40 36 12 3 6 3 0 78 9 35
2019 Data sciences 41 37 14 3 2 2 1 80 6 755
2019 Policy 29 38 21 4 4 4 0 69 9 25
2019 Project management 35 42 14 5 2 1 1 79 7 405
2019 Other services to the public 40 33 17 4 1 5 1 78 5 165
2019 None of the above 33 42 16 5 2 3 0 77 6 560

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 19 19 11 12 14 5 49 28 395
2024 Health care practitioners 12 26 13 8 23 5 13 46 37 15
2024 Intelligence analysts 16 31 21 8 11 11 3 54 22 65
2024 Communications or public affairs 18 24 17 12 15 13 1 49 31 125
2024 Access to information and privacy 24 23 23 9 8 12 0 54 19 45
2024 Security 10 50 17 9 5 8 0 66 16 20
2024 Science and technology 16 30 15 17 10 12 1 52 30 100
2024 Library services 18 13 31 16 7 15 0 37 27 15
2024 Administration and operations 20 20 17 14 12 14 2 48 32 490
2024 Human resources 24 26 13 13 8 11 5 59 25 135
2024 Financial management 23 35 18 10 6 6 3 64 17 95
2024 Information management 24 28 16 10 8 11 2 60 21 155
2024 Information technology 18 26 18 11 10 14 3 54 25 405
2024 Internal audit 6 24 38 0 0 21 10 44 0 10
2024 Evaluation 25 26 9 3 18 14 5 62 26 20
2024 Data sciences 20 24 18 12 11 13 2 52 27 840
2024 Policy 10 20 12 20 23 14 0 35 51 35
2024 Project management 17 20 19 18 13 10 3 43 36 410
2024 Other services to the public 25 18 16 12 10 14 4 53 28 365
2024 None of the above 18 18 18 13 12 17 4 46 31 640
2022 Client contact centre 22 20 18 10 9 17 4 54 24 110
2022 Communications or public affairs 18 28 16 9 14 13 2 54 27 145
2022 Access to information and privacy 30 23 21 4 2 13 8 66 7 45
2022 Security 22 32 15 15 0 12 3 64 18 20
2022 Science and technology 16 23 19 9 13 12 9 49 27 175
2022 Library services 26 38 6 16 7 6 0 68 25 15
2022 Administration and operations 18 27 17 10 13 10 5 53 27 405
2022 Human resources 19 19 22 11 8 13 8 47 25 175
2022 Financial management 25 27 19 6 8 12 3 62 16 110
2022 Procurement 18 42 14 6 0 20 0 75 8 15
2022 Information management 22 25 17 11 10 12 3 55 25 160
2022 Information technology 19 23 20 10 9 15 3 52 24 525
2022 Internal audit 5 23 16 17 0 24 15 46 27 15
2022 Evaluation 17 19 27 4 2 28 2 52 9 40
2022 Data sciences 21 26 14 12 10 15 3 57 26 890
2022 Policy 23 21 16 8 11 15 5 55 24 55
2022 Project management 13 19 21 15 16 11 4 38 37 500
2022 Other services to the public 23 23 15 10 8 18 3 58 23 195
2022 None of the above 15 21 17 12 13 18 5 46 32 570
2020 Client contact centre 23 26 17 5 12 12 4 59 21 110
2020 Communications or public affairs 15 34 17 14 6 13 1 58 23 110
2020 Access to information and privacy 42 13 23 8 3 11 0 62 13 35
2020 Security 38 15 5 8 5 18 10 74 18 20
2020 Science and technology 26 22 19 7 9 15 1 58 19 110
2020 Administration and operations 30 22 18 10 8 11 2 59 20 435
2020 Human resources 32 19 15 13 6 10 5 60 23 165
2020 Financial management 27 31 16 7 6 8 5 67 15 105
2020 Procurement 26 32 17 13 7 6 0 61 21 15
2020 Information management 32 23 22 8 4 9 2 61 14 130
2020 Information technology 25 26 19 9 5 13 3 60 17 495
2020 Evaluation 24 28 20 12 8 4 4 57 22 25
2020 Data sciences 25 25 15 12 6 13 4 60 22 725
2020 Policy 34 20 13 17 3 10 3 62 23 30
2020 Project management 20 25 19 11 8 13 4 54 22 395
2020 Other services to the public 24 24 16 13 7 14 4 57 24 150
2020 None of the above 23 22 15 12 9 14 5 55 26 515
2019 Client contact centre 21 22 22 15 10 9 1 48 27 135
2019 Health care practitioners 8 19 24 18 18 12 0 31 42 15
2019 Communications or public affairs 27 26 16 6 9 12 3 63 18 110
2019 Access to information and privacy 33 32 19 3 8 5 0 68 12 35
2019 Security 38 16 14 7 19 0 7 58 28 15
2019 Science and technology 17 31 20 13 6 8 4 55 22 140
2019 Library services 25 17 9 8 8 34 0 63 24 10
2019 Administration and operations 22 27 17 14 8 9 3 56 25 395
2019 Human resources 22 17 20 13 9 13 5 48 27 140
2019 Financial management 30 19 23 10 7 7 4 55 19 120
2019 Procurement 24 25 31 12 0 7 0 53 13 15
2019 Information management 27 22 19 8 9 13 2 58 20 150
2019 Information technology 20 25 21 9 8 15 2 55 21 590
2019 Internal audit 10 30 10 20 0 20 10 57 28 10
2019 Evaluation 25 15 19 12 18 12 0 45 33 35
2019 Data sciences 22 24 17 10 8 15 4 56 23 760
2019 Policy 28 16 16 8 12 12 8 55 25 25
2019 Project management 16 24 20 14 15 8 3 45 32 405
2019 Other services to the public 24 17 21 13 6 16 4 51 23 165
2019 None of the above 16 26 15 13 10 15 5 53 28 560

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 37 5 8 3 0 0 84 11 395
2024 Health care practitioners 23 47 8 0 21 0 0 71 21 15
2024 Intelligence analysts 44 37 5 9 5 0 0 80 14 65
2024 Communications or public affairs 36 42 3 12 6 0 0 78 19 125
2024 Access to information and privacy 47 38 4 7 4 0 0 85 11 50
2024 Security 49 34 13 5 0 0 0 82 5 20
2024 Science and technology 28 45 6 16 5 0 0 73 21 100
2024 Library services 27 31 0 26 15 0 0 58 42 15
2024 Administration and operations 40 43 3 10 3 0 0 84 13 490
2024 Human resources 47 45 1 4 3 1 0 92 7 135
2024 Financial management 38 46 9 3 4 0 0 84 7 95
2024 Information management 44 37 3 14 2 0 0 81 16 155
2024 Information technology 36 43 5 9 6 0 0 80 16 405
2024 Internal audit 68 32 0 0 0 0 0 100 0 10
2024 Evaluation 38 50 0 5 8 0 0 88 12 20
2024 Data sciences 35 43 6 11 5 0 0 78 16 845
2024 Policy 31 48 9 6 5 0 0 80 11 35
2024 Project management 34 46 6 10 4 0 0 80 14 410
2024 Other services to the public 46 41 4 7 3 0 0 87 10 365
2024 None of the above 38 44 5 10 3 0 0 82 13 640
2022 Client contact centre 38 53 1 4 5 0 0 91 8 110
2022 Communications or public affairs 39 35 5 13 8 0 0 73 21 145
2022 Access to information and privacy 49 36 0 9 6 0 0 85 15 45
2022 Security 29 55 4 7 6 0 0 84 12 20
2022 Science and technology 33 41 4 15 7 0 0 74 22 175
2022 Library services 52 11 0 26 11 0 0 63 37 15
2022 Administration and operations 36 44 5 10 5 0 0 80 16 405
2022 Human resources 45 35 4 13 3 0 0 79 16 175
2022 Financial management 40 43 3 10 4 0 0 83 14 110
2022 Procurement 59 28 8 5 0 0 0 87 5 15
2022 Information management 39 45 3 11 3 0 0 83 13 160
2022 Information technology 35 41 5 12 8 0 0 76 20 525
2022 Internal audit 44 56 0 0 0 0 0 100 0 15
2022 Evaluation 48 33 7 6 6 0 0 81 12 40
2022 Data sciences 35 46 5 9 5 0 0 81 15 890
2022 Policy 43 38 11 8 0 0 0 81 8 55
2022 Project management 31 44 6 14 5 0 0 75 19 500
2022 Other services to the public 43 44 4 6 3 0 0 87 9 195
2022 None of the above 31 43 8 12 6 0 0 74 18 575
2020 Client contact centre 36 48 6 9 1 0 0 84 10 110
2020 Communications or public affairs 27 50 5 13 5 0 0 76 18 110
2020 Access to information and privacy 29 53 0 15 3 0 0 82 18 35
2020 Security 37 63 0 0 0 0 0 100 0 20
2020 Science and technology 26 53 5 12 3 0 0 80 15 110
2020 Administration and operations 39 45 4 11 1 0 0 84 12 435
2020 Human resources 42 45 4 6 2 0 0 87 9 165
2020 Financial management 35 49 6 8 2 0 0 83 10 105
2020 Procurement 37 57 6 0 0 0 0 94 0 15
2020 Information management 41 44 3 10 1 1 0 86 12 130
2020 Information technology 41 46 3 8 2 0 0 87 9 500
2020 Internal audit 71 29 0 0 0 0 0 100 0 10
2020 Evaluation 32 48 12 8 0 0 0 80 8 25
2020 Data sciences 36 46 4 12 2 0 0 82 14 725
2020 Policy 40 43 10 7 0 0 0 83 7 30
2020 Project management 35 48 5 9 2 0 0 83 11 395
2020 Other services to the public 36 50 6 8 1 0 0 86 8 150
2020 None of the above 38 46 4 9 3 0 0 84 12 520

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 24 10 4 7 0 5 78 11 390
2024 Health care practitioners 36 21 14 0 29 0 0 57 29 15
2024 Intelligence analysts 29 28 12 16 15 0 0 57 30 60
2024 Communications or public affairs 25 25 7 24 17 0 1 51 42 125
2024 Access to information and privacy 41 34 11 6 6 0 2 77 12 50
2024 Security 55 22 4 10 9 0 0 77 19 20
2024 Science and technology 19 37 10 19 15 0 1 57 33 100
2024 Library services 0 25 7 23 45 0 0 25 68 15
2024 Administration and operations 35 30 10 12 11 0 2 66 23 490
2024 Human resources 37 34 7 13 7 1 1 72 20 135
2024 Financial management 33 30 3 20 14 0 0 63 34 95
2024 Information management 30 29 10 15 12 0 4 62 27 150
2024 Information technology 34 27 8 13 16 1 1 61 30 405
2024 Internal audit 40 28 15 6 10 0 0 69 17 10
2024 Evaluation 27 29 10 17 16 0 0 57 33 20
2024 Data sciences 27 27 10 17 17 0 2 55 35 840
2024 Policy 39 16 3 13 26 0 3 57 40 35
2024 Project management 23 29 9 18 19 0 1 53 38 410
2024 Other services to the public 48 23 10 9 8 0 2 73 17 365
2024 None of the above 31 24 11 16 14 0 4 57 31 640
2022 Client contact centre 31 40 11 6 11 0 1 71 18 110
2022 Communications or public affairs 31 25 9 13 19 0 2 58 33 145
2022 Access to information and privacy 48 28 4 13 7 0 0 76 20 45
2022 Security 54 24 9 11 3 0 0 78 14 20
2022 Science and technology 25 25 11 22 17 0 1 50 39 175
2022 Library services 20 26 6 24 24 0 0 46 48 15
2022 Administration and operations 33 31 12 11 11 0 2 64 23 405
2022 Human resources 45 29 8 11 7 0 0 74 18 175
2022 Financial management 28 38 8 15 9 2 0 68 24 110
2022 Procurement 40 22 27 5 5 0 0 62 10 15
2022 Information management 28 27 11 14 17 1 2 57 32 160
2022 Information technology 23 27 12 17 17 0 3 52 35 520
2022 Internal audit 14 64 8 6 8 0 0 78 14 15
2022 Evaluation 29 33 7 15 14 0 2 64 30 40
2022 Data sciences 28 31 11 15 12 0 2 61 28 890
2022 Policy 26 24 12 19 17 2 0 51 37 55
2022 Project management 20 31 9 20 19 0 1 51 40 495
2022 Other services to the public 37 31 9 11 11 0 1 68 22 195
2022 None of the above 24 28 12 15 16 1 4 55 32 570
2020 Client contact centre 34 44 7 9 6 0 0 78 15 115
2020 Communications or public affairs 31 46 9 12 1 1 1 78 13 110
2020 Access to information and privacy 33 42 0 11 6 3 6 82 18 35
2020 Security 58 21 13 8 0 0 0 79 8 20
2020 Science and technology 26 43 18 10 2 0 1 69 12 110
2020 Administration and operations 38 39 8 12 2 0 0 78 14 435
2020 Human resources 42 38 6 9 2 1 2 82 11 165
2020 Financial management 37 42 6 12 3 0 0 79 15 105
2020 Procurement 50 25 18 7 0 0 0 75 7 15
2020 Information management 41 37 8 12 2 0 1 79 14 130
2020 Information technology 39 41 10 7 2 0 1 81 9 500
2020 Internal audit 60 31 10 0 0 0 0 90 0 10
2020 Evaluation 12 56 12 12 8 0 0 68 20 25
2020 Data sciences 32 42 10 12 3 0 1 74 16 725
2020 Policy 47 23 17 13 0 0 0 70 13 30
2020 Project management 32 40 12 14 2 0 1 72 16 395
2020 Other services to the public 41 36 13 9 1 0 1 77 10 150
2020 None of the above 35 39 10 11 4 0 1 75 16 520
2019 Client contact centre 46 40 5 7 2 0 0 85 10 135
2019 Health care practitioners 49 27 0 25 0 0 0 75 25 15
2019 Communications or public affairs 46 35 5 7 6 0 0 81 13 110
2019 Access to information and privacy 50 42 0 5 3 0 0 92 8 35
2019 Security 55 40 5 0 0 0 0 95 0 15
2019 Science and technology 49 35 2 11 3 0 0 84 14 140
2019 Library services 47 45 0 8 0 0 0 92 8 10
2019 Administration and operations 52 33 5 7 3 0 0 85 10 400
2019 Human resources 60 33 2 4 1 0 0 93 5 140
2019 Financial management 65 27 3 5 1 0 0 91 6 120
2019 Procurement 52 42 0 6 0 0 0 94 6 15
2019 Information management 55 27 7 8 2 0 1 83 10 150
2019 Information technology 45 38 6 6 4 0 0 83 11 590
2019 Internal audit 60 30 10 0 0 0 0 90 0 10
2019 Evaluation 65 27 0 3 6 0 0 91 9 35
2019 Data sciences 47 36 5 8 3 0 0 83 11 760
2019 Policy 46 29 13 8 4 0 0 75 13 25
2019 Project management 43 39 6 9 2 0 0 82 11 405
2019 Other services to the public 54 32 4 10 1 0 0 86 11 165
2019 None of the above 46 35 7 9 3 0 0 81 12 560

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 28 11 8 4 1 3 77 12 395
2024 Health care practitioners 38 45 0 0 17 0 0 83 17 15
2024 Intelligence analysts 39 29 12 9 11 0 0 68 20 65
2024 Communications or public affairs 38 30 10 10 12 0 0 68 22 125
2024 Access to information and privacy 38 39 14 6 2 0 0 77 8 50
2024 Security 59 17 14 10 0 0 0 77 10 20
2024 Science and technology 43 33 11 9 4 0 0 76 13 100
2024 Library services 19 45 0 28 8 0 0 64 36 15
2024 Administration and operations 39 35 11 10 5 0 0 75 14 490
2024 Human resources 44 41 9 4 1 1 1 86 5 135
2024 Financial management 42 37 4 11 5 0 1 79 17 95
2024 Information management 44 25 15 9 7 1 0 69 16 155
2024 Information technology 35 35 14 8 6 1 1 71 14 405
2024 Internal audit 79 21 0 0 0 0 0 100 0 10
2024 Evaluation 36 37 4 19 4 0 0 73 23 20
2024 Data sciences 36 33 10 11 7 0 2 71 19 840
2024 Policy 49 21 5 13 11 0 0 70 25 35
2024 Project management 34 34 12 11 9 0 0 69 20 410
2024 Other services to the public 47 31 11 6 5 0 0 78 11 365
2024 None of the above 34 30 15 11 7 1 1 66 19 640
2022 Client contact centre 43 38 12 3 3 0 1 81 7 110
2022 Communications or public affairs 39 29 8 12 11 1 0 69 23 145
2022 Access to information and privacy 54 30 8 4 4 0 0 84 8 45
2022 Security 53 29 15 4 0 0 0 81 4 20
2022 Science and technology 37 34 8 10 8 0 3 73 18 175
2022 Library services 39 11 12 24 13 0 0 51 37 15
2022 Administration and operations 39 34 10 9 5 1 1 75 15 405
2022 Human resources 46 35 9 7 2 0 1 82 10 175
2022 Financial management 43 38 8 7 4 0 0 81 11 110
2022 Procurement 54 34 7 5 0 0 0 88 5 15
2022 Information management 40 33 9 12 6 0 1 73 18 160
2022 Information technology 31 33 11 12 11 1 2 66 23 520
2022 Internal audit 52 41 7 0 0 0 0 93 0 15
2022 Evaluation 43 29 12 12 5 0 0 72 17 40
2022 Data sciences 40 35 9 10 6 0 1 76 15 885
2022 Policy 49 28 5 11 7 0 0 78 18 55
2022 Project management 31 32 14 14 7 0 2 63 22 495
2022 Other services to the public 42 35 10 7 5 0 0 77 12 195
2022 None of the above 30 34 15 9 11 1 2 65 20 570
2020 Client contact centre 42 41 8 5 3 0 0 83 9 110
2020 Communications or public affairs 35 38 15 9 1 1 2 74 10 110
2020 Access to information and privacy 49 31 6 6 6 0 3 83 12 35
2020 Security 53 26 8 8 0 0 5 83 8 20
2020 Science and technology 34 52 7 5 2 0 0 86 7 110
2020 Administration and operations 49 33 9 7 1 0 0 82 8 430
2020 Human resources 48 38 7 5 1 0 1 87 6 165
2020 Financial management 48 40 7 6 0 0 0 88 6 105
2020 Procurement 43 45 6 0 6 0 0 88 6 15
2020 Information management 44 35 12 6 3 0 0 79 9 125
2020 Information technology 46 38 9 5 1 1 0 84 6 495
2020 Internal audit 79 21 0 0 0 0 0 100 0 10
2020 Evaluation 44 32 12 8 4 0 0 76 12 25
2020 Data sciences 46 34 10 7 2 0 1 80 9 720
2020 Policy 50 30 13 7 0 0 0 80 7 30
2020 Project management 38 38 11 10 1 1 1 77 12 390
2020 Other services to the public 42 36 12 9 0 0 1 79 9 150
2020 None of the above 44 32 11 8 2 1 1 78 11 515
2019 Client contact centre 51 38 7 2 2 0 0 89 4 135
2019 Health care practitioners 51 24 18 6 0 0 0 75 6 15
2019 Communications or public affairs 56 32 7 3 2 1 0 89 4 110
2019 Access to information and privacy 57 33 8 3 0 0 0 89 3 35
2019 Security 51 22 27 0 0 0 0 73 0 15
2019 Science and technology 53 36 5 4 1 0 1 90 5 140
2019 Library services 54 46 0 0 0 0 0 100 0 10
2019 Administration and operations 55 35 5 4 0 0 0 90 5 400
2019 Human resources 63 27 4 4 1 1 1 91 4 140
2019 Financial management 69 27 1 3 0 0 0 96 3 120
2019 Procurement 39 43 0 18 0 0 0 82 18 15
2019 Information management 59 26 9 5 1 0 1 86 6 150
2019 Information technology 45 40 8 5 1 1 0 86 6 585
2019 Internal audit 70 30 0 0 0 0 0 100 0 10
2019 Evaluation 70 18 3 3 6 0 0 88 9 35
2019 Data sciences 58 30 6 4 2 0 0 88 6 760
2019 Policy 52 44 0 0 4 0 0 96 4 25
2019 Project management 54 32 9 3 1 0 0 87 4 400
2019 Other services to the public 57 30 4 6 2 1 1 88 8 165
2019 None of the above 52 36 6 5 1 1 0 88 6 560

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 70 14 5 3 3 0 5 88 6 395
2024 Health care practitioners 47 29 0 8 8 0 8 82 18 15
2024 Intelligence analysts 57 18 9 10 6 0 0 75 17 65
2024 Communications or public affairs 72 19 4 2 3 0 0 92 5 125
2024 Access to information and privacy 65 22 6 2 2 0 2 89 4 50
2024 Security 68 32 0 0 0 0 0 100 0 20
2024 Science and technology 60 17 6 9 6 0 0 78 16 100
2024 Library services 69 21 0 9 0 0 0 91 9 10
2024 Administration and operations 71 17 6 3 2 0 1 89 5 490
2024 Human resources 65 25 5 1 2 1 0 91 4 135
2024 Financial management 69 20 3 4 4 0 0 89 8 95
2024 Information management 76 14 4 3 2 0 2 92 4 155
2024 Information technology 65 19 6 5 3 0 0 85 9 405
2024 Internal audit 92 8 0 0 0 0 0 100 0 10
2024 Evaluation 83 8 5 5 0 0 0 91 5 20
2024 Data sciences 69 17 5 4 3 0 1 88 7 845
2024 Policy 77 20 2 0 0 0 0 98 0 35
2024 Project management 62 20 6 6 4 0 0 83 11 405
2024 Other services to the public 80 13 2 2 1 0 2 95 3 365
2024 None of the above 70 17 4 4 3 1 2 89 6 645

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 13 7 3 3 0 4 87 6 390
2024 Health care practitioners 47 13 16 8 8 0 8 65 17 15
2024 Intelligence analysts 50 23 14 9 4 0 0 73 13 65
2024 Communications or public affairs 67 17 8 5 4 0 0 83 9 125
2024 Access to information and privacy 60 30 5 4 2 0 0 90 6 50
2024 Security 69 21 10 0 0 0 0 90 0 20
2024 Science and technology 57 20 6 10 7 0 0 77 17 100
2024 Library services 71 22 0 6 0 0 0 94 6 15
2024 Administration and operations 66 19 7 5 2 0 1 86 7 490
2024 Human resources 49 36 6 6 1 2 0 87 7 135
2024 Financial management 67 22 3 6 3 0 0 89 8 95
2024 Information management 73 19 3 2 2 0 2 93 4 155
2024 Information technology 60 22 8 6 4 0 0 82 10 405
2024 Internal audit 92 8 0 0 0 0 0 100 0 10
2024 Evaluation 65 22 5 9 0 0 0 86 9 20
2024 Data sciences 68 16 5 7 3 0 1 85 10 840
2024 Policy 82 12 5 0 0 0 0 95 0 35
2024 Project management 59 20 7 9 5 0 0 79 14 410
2024 Other services to the public 77 14 3 2 2 0 2 93 3 365
2024 None of the above 66 19 6 4 2 1 3 88 7 645

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 72 15 5 1 1 1 4 92 3 395
2024 Health care practitioners 63 21 0 0 8 0 8 91 9 15
2024 Intelligence analysts 75 16 3 2 3 0 2 93 4 65
2024 Communications or public affairs 86 9 3 2 0 0 0 95 2 125
2024 Access to information and privacy 80 11 3 4 0 0 2 93 4 50
2024 Security 91 0 9 0 0 0 0 91 0 20
2024 Science and technology 82 10 3 3 2 0 0 93 5 100
2024 Library services 100 0 0 0 0 0 0 100 0 15
2024 Administration and operations 83 10 3 0 1 0 2 95 1 490
2024 Human resources 87 8 2 1 1 1 0 96 2 135
2024 Financial management 87 9 2 2 0 0 0 96 2 95
2024 Information management 84 12 1 0 2 0 1 97 2 155
2024 Information technology 84 12 2 1 1 0 0 96 2 405
2024 Internal audit 92 8 0 0 0 0 0 100 0 10
2024 Evaluation 92 4 5 0 0 0 0 95 0 20
2024 Data sciences 84 10 2 1 1 0 2 96 2 845
2024 Policy 90 10 0 0 0 0 0 100 0 35
2024 Project management 82 10 3 4 2 0 0 92 6 410
2024 Other services to the public 88 6 2 0 1 0 3 97 2 365
2024 None of the above 84 9 2 1 1 1 3 96 2 640
2022 Client contact centre 82 13 1 3 1 1 0 95 3 110
2022 Communications or public affairs 87 5 1 1 3 0 3 95 5 145
2022 Access to information and privacy 96 2 0 0 2 0 0 98 2 45
2022 Security 84 16 0 0 0 0 0 100 0 20
2022 Science and technology 83 12 1 2 1 1 0 96 3 175
2022 Library services 94 6 0 0 0 0 0 100 0 15
2022 Administration and operations 82 13 2 1 1 0 1 95 3 405
2022 Human resources 84 8 3 2 1 0 2 94 3 175
2022 Financial management 86 11 1 1 0 0 1 98 1 110
2022 Procurement 92 8 0 0 0 0 0 100 0 15
2022 Information management 79 14 4 1 1 0 1 94 2 160
2022 Information technology 81 12 3 1 1 1 1 94 3 525
2022 Internal audit 82 7 0 0 0 0 11 100 0 15
2022 Evaluation 82 8 6 0 2 2 0 92 2 40
2022 Data sciences 86 9 2 2 1 0 0 95 3 890
2022 Policy 86 12 0 0 0 0 2 100 0 55
2022 Project management 83 10 3 2 1 0 1 94 3 500
2022 Other services to the public 86 6 3 1 2 1 2 95 3 195
2022 None of the above 83 9 3 2 1 1 1 94 3 575
2019 Client contact centre 77 14 3 5 1 0 0 91 6 135
2019 Health care practitioners 70 18 12 0 0 0 0 88 0 15
2019 Communications or public affairs 86 6 3 1 3 1 1 94 4 110
2019 Access to information and privacy 83 14 0 3 0 0 0 97 3 35
2019 Security 72 16 5 0 7 0 0 88 7 15
2019 Science and technology 80 12 5 2 0 0 1 93 2 140
2019 Library services 100 0 0 0 0 0 0 100 0 10
2019 Administration and operations 85 11 1 1 1 0 1 97 3 395
2019 Human resources 85 12 1 2 1 0 0 97 2 140
2019 Financial management 76 19 2 1 1 0 1 96 2 120
2019 Procurement 88 12 0 0 0 0 0 100 0 15
2019 Information management 79 15 2 1 1 1 2 96 2 150
2019 Information technology 81 12 4 2 1 0 1 94 3 590
2019 Internal audit 90 0 10 0 0 0 0 90 0 10
2019 Evaluation 97 3 0 0 0 0 0 100 0 35
2019 Data sciences 80 11 4 3 1 0 1 92 4 755
2019 Policy 88 4 0 4 4 0 0 92 8 25
2019 Project management 80 12 2 2 2 0 1 93 5 400
2019 Other services to the public 82 13 4 1 0 0 1 95 1 165
2019 None of the above 82 10 2 3 1 0 1 93 4 560

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 16 6 2 1 20 4 88 4 395
2024 Health care practitioners 53 18 0 0 21 8 0 77 23 15
2024 Intelligence analysts 54 22 15 4 1 3 0 79 6 65
2024 Communications or public affairs 49 34 8 4 0 6 0 88 4 125
2024 Access to information and privacy 51 24 6 7 0 13 0 86 8 50
2024 Security 73 23 0 0 0 4 0 100 0 20
2024 Science and technology 48 29 15 5 1 2 0 78 7 100
2024 Library services 54 26 19 0 0 0 0 81 0 15
2024 Administration and operations 52 22 9 3 2 11 1 84 6 490
2024 Human resources 52 28 13 2 1 5 0 84 3 135
2024 Financial management 58 28 10 2 1 1 0 87 3 95
2024 Information management 51 27 8 1 1 8 3 88 2 155
2024 Information technology 59 25 8 1 0 6 0 89 2 405
2024 Internal audit 85 15 0 0 0 0 0 100 0 10
2024 Evaluation 58 30 4 8 0 0 0 88 8 20
2024 Data sciences 55 26 9 2 1 7 1 87 3 840
2024 Policy 60 24 9 7 0 0 0 83 7 35
2024 Project management 53 30 11 4 1 2 0 84 5 410
2024 Other services to the public 51 16 8 1 2 17 4 86 4 365
2024 None of the above 47 20 11 3 2 14 3 81 6 645
2022 Client contact centre 57 19 13 3 1 7 1 82 4 110
2022 Communications or public affairs 43 32 11 7 5 2 0 77 12 145
2022 Access to information and privacy 55 28 9 2 0 7 0 88 2 45
2022 Security 72 19 4 0 0 5 0 96 0 20
2022 Science and technology 52 27 13 3 1 3 1 83 4 175
2022 Library services 57 24 0 0 0 19 0 100 0 15
2022 Administration and operations 53 25 11 4 1 5 2 84 5 405
2022 Human resources 57 24 11 5 1 2 0 83 6 175
2022 Financial management 58 28 9 2 1 1 1 87 3 110
2022 Procurement 65 15 0 0 7 13 0 92 8 15
2022 Information management 57 22 10 4 1 6 1 84 5 160
2022 Information technology 53 27 8 3 1 7 1 87 4 525
2022 Internal audit 36 23 13 11 0 11 7 72 13 15
2022 Evaluation 50 20 13 2 2 9 2 80 5 40
2022 Data sciences 53 29 9 3 1 4 0 86 4 890
2022 Policy 55 24 8 3 6 3 0 82 10 55
2022 Project management 49 27 15 3 1 4 0 79 5 500
2022 Other services to the public 50 27 13 3 1 6 1 82 4 195
2022 None of the above 49 27 11 4 2 6 1 82 6 575
2020 Client contact centre 56 26 10 2 3 3 1 85 5 115
2020 Communications or public affairs 50 26 13 6 3 3 0 77 9 110
2020 Access to information and privacy 40 33 17 3 0 5 3 79 3 35
2020 Security 69 15 16 0 0 0 0 84 0 20
2020 Science and technology 54 25 14 2 1 4 0 82 3 110
2020 Administration and operations 55 20 12 2 1 9 1 84 3 435
2020 Human resources 52 24 11 4 1 8 1 83 4 165
2020 Financial management 67 24 8 0 0 1 0 92 0 105
2020 Procurement 69 19 0 0 0 12 0 100 0 15
2020 Information management 64 24 6 1 0 4 1 93 1 125
2020 Information technology 59 25 8 3 0 6 0 89 3 500
2020 Internal audit 71 19 0 10 0 0 0 90 10 10
2020 Evaluation 68 16 8 0 0 8 0 91 0 25
2020 Data sciences 57 26 9 4 0 3 0 86 4 725
2020 Policy 60 20 10 10 0 0 0 80 10 30
2020 Project management 53 27 12 4 1 3 1 83 4 395
2020 Other services to the public 60 23 8 2 0 5 1 89 2 150
2020 None of the above 59 23 9 3 1 4 1 86 4 520
2019 Client contact centre 66 16 13 2 1 2 0 83 3 135
2019 Health care practitioners 63 31 0 0 0 0 6 100 0 15
2019 Communications or public affairs 62 18 9 4 1 5 1 85 6 110
2019 Access to information and privacy 68 16 8 6 0 0 2 86 6 35
2019 Security 66 13 14 7 0 0 0 80 7 15
2019 Science and technology 60 24 10 1 2 4 0 87 3 140
2019 Library services 66 21 0 0 0 12 0 100 0 10
2019 Administration and operations 58 27 8 2 0 5 0 89 3 400
2019 Human resources 58 29 7 2 1 2 0 89 3 140
2019 Financial management 63 30 3 2 0 2 1 96 2 120
2019 Procurement 75 18 0 7 0 0 0 93 7 15
2019 Information management 67 21 5 1 1 4 1 92 2 150
2019 Information technology 65 22 6 2 1 5 0 92 2 590
2019 Internal audit 80 10 9 0 0 0 0 91 0 10
2019 Evaluation 73 21 3 0 3 0 0 94 3 35
2019 Data sciences 61 21 10 2 0 6 0 88 2 760
2019 Policy 64 12 16 0 0 8 0 83 0 25
2019 Project management 59 22 10 3 1 4 0 85 4 395
2019 Other services to the public 51 31 9 1 0 7 1 89 2 165
2019 None of the above 57 26 9 2 0 6 0 88 3 560

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 12 88 390
2024 Intelligence analysts 16 84 65
2024 Communications or public affairs 10 90 125
2024 Science and technology 7 93 100
2024 Administration and operations 11 89 490
2024 Human resources 7 93 135
2024 Information management 8 92 155
2024 Information technology 5 95 405
2024 Internal audit 0 100 10
2024 Data sciences 6 94 840
2024 Policy 14 86 35
2024 Project management 9 91 410
2024 Other services to the public 7 93 365
2024 None of the above 9 91 640
2022 Client contact centre 5 95 110
2022 Communications or public affairs 11 89 145
2022 Security 32 68 20
2022 Science and technology 6 94 175
2022 Administration and operations 8 92 405
2022 Human resources 4 96 175
2022 Procurement 0 100 15
2022 Information management 7 93 160
2022 Information technology 5 95 525
2022 Internal audit 0 100 15
2022 Data sciences 5 95 890
2022 Policy 12 88 55
2022 Project management 7 93 500
2022 Other services to the public 5 95 195
2022 None of the above 9 91 570
2020 Client contact centre 5 95 115
2020 Security 0 100 20
2020 Science and technology 4 96 110
2020 Administration and operations 10 90 435
2020 Human resources 6 94 165
2020 Financial management 8 92 105
2020 Information technology 4 96 500
2020 Internal audit 0 100 10
2020 Data sciences 5 95 725
2020 Project management 7 93 395
2020 Other services to the public 8 92 150
2020 None of the above 6 94 520
2019 Client contact centre 13 87 135
2019 Communications or public affairs 5 95 110
2019 Security 33 67 15
2019 Science and technology 5 95 140
2019 Administration and operations 8 92 400
2019 Human resources 8 92 140
2019 Financial management 7 93 120
2019 Procurement 0 100 15
2019 Information management 6 94 150
2019 Information technology 7 93 590
2019 Internal audit 0 100 10
2019 Evaluation 18 82 35
2019 Data sciences 8 92 765
2019 Project management 8 92 405
2019 Other services to the public 5 95 165
2019 None of the above 5 95 560

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 15 85 50
2024 Intelligence analysts 0 100 10
2024 Administration and operations 33 67 50
2024 Information management 49 51 15
2024 Information technology 41 59 20
2024 Data sciences 30 70 50
2024 Project management 38 62 35
2024 Other services to the public 28 72 25
2024 None of the above 24 76 60
2022 Communications or public affairs 52 48 20
2022 Science and technology 9 91 10
2022 Administration and operations 41 59 35
2022 Information management 17 83 10
2022 Information technology 36 64 25
2022 Data sciences 47 53 45
2022 Project management 40 60 35
2022 None of the above 32 68 50
2020 Administration and operations 32 68 40
2020 Information technology 48 52 20
2020 Data sciences 27 73 40
2020 Project management 42 58 25
2020 None of the above 36 64 30
2019 Client contact centre 44 56 20
2019 Administration and operations 55 45 35
2019 Information technology 39 61 40
2019 Data sciences 51 49 60
2019 Project management 31 69 30
2019 None of the above 44 56 30

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 69 31 50
2024 Intelligence analysts 51 49 10
2024 Communications or public affairs 61 39 15
2024 Administration and operations 57 43 50
2024 Information management 72 28 15
2024 Information technology 62 38 20
2024 Data sciences 69 31 50
2024 Project management 54 46 35
2024 Other services to the public 55 45 25
2024 None of the above 69 31 60
2022 Communications or public affairs 73 27 20
2022 Science and technology 67 33 10
2022 Administration and operations 71 29 35
2022 Information management 83 17 10
2022 Information technology 84 16 25
2022 Data sciences 62 38 45
2022 Project management 62 38 35
2022 None of the above 69 31 50
2020 Administration and operations 69 31 40
2020 Information technology 71 29 20
2020 Data sciences 66 34 40
2020 Project management 78 22 25
2020 None of the above 76 24 30
2019 Client contact centre 67 33 20
2019 Administration and operations 64 36 35
2019 Human resources 53 47 10
2019 Information technology 55 45 40
2019 Data sciences 62 38 60
2019 Project management 50 50 30
2019 None of the above 53 47 30

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 9 91 50
2024 Information management 0 100 15
2024 Data sciences 0 100 50
2024 Project management 16 84 35
2024 None of the above 8 92 60
2022 Communications or public affairs 9 91 20
2022 Science and technology 7 93 10
2022 Administration and operations 5 95 35
2022 Information management 8 92 10
2022 Information technology 3 97 25
2022 Data sciences 5 95 45
2022 Project management 12 88 35
2022 None of the above 12 88 50
2020 Human resources 0 100 10
2019 Project management 19 81 30

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 50
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 0 100 15
2024 Information management 0 100 15
2024 Information technology 0 100 20
2024 Data sciences 0 100 50
2024 Project management 0 100 35
2024 Other services to the public 0 100 25
2024 None of the above 0 100 60
2022 Communications or public affairs 0 100 20
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 35
2022 Information management 0 100 10
2022 Information technology 5 95 25
2022 Data sciences 0 100 45
2022 Project management 0 100 35
2022 None of the above 0 100 50
2020 Administration and operations 0 100 40
2020 Human resources 0 100 10
2020 Information technology 0 100 20
2020 Data sciences 0 100 40
2020 Project management 0 100 25
2020 Other services to the public 0 100 10
2020 None of the above 0 100 30
2019 Client contact centre 0 100 20
2019 Administration and operations 0 100 35
2019 Human resources 0 100 10
2019 Information technology 0 100 40
2019 Data sciences 0 100 60
2019 Project management 0 100 30
2019 None of the above 0 100 30

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 15
2024 Information management 0 100 15
2022 Communications or public affairs 18 82 20
2022 Science and technology 0 100 10
2022 Administration and operations 5 95 35
2022 Information management 0 100 10
2022 Information technology 10 90 25
2022 Data sciences 4 96 45
2022 Project management 7 93 35
2022 None of the above 4 96 50
2020 Human resources 0 100 10
2020 Information technology 0 100 20
2020 Other services to the public 0 100 10
2019 Human resources 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 40 60 50
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 0 100 15
2024 Administration and operations 13 87 50
2024 Data sciences 15 85 50
2024 Other services to the public 42 58 25
2024 None of the above 20 80 60
2022 Communications or public affairs 0 100 20
2022 Science and technology 18 82 10
2022 Administration and operations 5 95 35
2022 Information management 0 100 10
2022 Information technology 13 87 25
2022 Data sciences 10 90 45
2022 Project management 4 96 35
2022 None of the above 6 94 50
2020 Human resources 0 100 10
2020 Project management 0 100 25
2020 None of the above 0 100 30
2019 Client contact centre 0 100 20
2019 Human resources 0 100 10
2019 Data sciences 0 100 60
2019 None of the above 0 100 30

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information management 0 100 15
2024 Data sciences 0 100 50
2024 Project management 15 85 35
2022 Communications or public affairs 12 88 20
2022 Science and technology 9 91 10
2022 Administration and operations 0 100 35
2022 Information management 0 100 10
2022 Information technology 11 89 25
2022 Data sciences 4 96 45
2022 Project management 3 97 35
2022 None of the above 2 98 50
2020 Human resources 0 100 10
2020 Project management 0 100 25
2020 Other services to the public 0 100 10
2020 None of the above 0 100 30
2019 Client contact centre 0 100 20
2019 Administration and operations 0 100 35
2019 Information technology 13 87 40

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 65 35 50
2024 Administration and operations 41 59 55
2024 Human resources 48 52 10
2024 Information technology 38 62 20
2024 Data sciences 32 68 50
2024 Project management 41 59 35
2024 Other services to the public 57 43 25
2024 None of the above 48 52 60
2022 Communications or public affairs 37 63 20
2022 Science and technology 18 82 10
2022 Administration and operations 34 66 35
2022 Information management 32 68 10
2022 Information technology 37 63 25
2022 Data sciences 33 67 45
2022 Project management 42 58 35
2022 None of the above 29 71 50
2020 Administration and operations 33 67 40
2020 Human resources 50 50 10
2020 Information technology 38 62 20
2020 Data sciences 32 68 40
2020 Project management 31 69 25
2020 None of the above 16 84 30
2019 Client contact centre 33 67 20
2019 Administration and operations 33 67 35
2019 Information technology 35 65 35
2019 Data sciences 42 58 60
2019 Project management 44 56 30
2019 None of the above 23 77 30

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 42 58 50
2024 Administration and operations 36 64 55
2024 Information management 54 46 15
2024 Information technology 44 56 20
2024 Data sciences 55 45 50
2024 Project management 24 76 35
2024 Other services to the public 20 80 25
2024 None of the above 46 54 60
2022 Communications or public affairs 33 67 20
2022 Science and technology 47 53 10
2022 Administration and operations 37 63 35
2022 Information management 34 66 10
2022 Information technology 59 41 25
2022 Data sciences 28 72 45
2022 Project management 40 60 35
2022 None of the above 24 76 50
2020 Administration and operations 30 70 40
2020 Information technology 52 48 20
2020 Data sciences 44 56 40
2020 Project management 35 65 25
2020 None of the above 39 61 30
2019 Client contact centre 61 39 20
2019 Administration and operations 34 66 35
2019 Information technology 32 68 35
2019 Data sciences 45 55 60
2019 Project management 50 50 30
2019 None of the above 49 51 30

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 44 56 50
2024 Administration and operations 50 50 55
2024 Human resources 51 49 10
2024 Information management 53 47 15
2024 Information technology 52 48 20
2024 Data sciences 51 49 50
2024 Project management 48 52 35
2024 Other services to the public 35 65 25
2024 None of the above 34 66 60
2022 Communications or public affairs 52 48 20
2022 Science and technology 29 71 10
2022 Administration and operations 31 69 35
2022 Information management 58 42 10
2022 Information technology 48 52 25
2022 Data sciences 29 71 45
2022 Project management 34 66 35
2022 None of the above 48 52 50
2020 Administration and operations 42 58 40
2020 Human resources 51 49 10
2020 Information technology 61 39 20
2020 Data sciences 39 61 40
2020 Project management 65 35 25
2020 Other services to the public 58 42 10
2020 None of the above 44 56 30
2019 Client contact centre 50 50 20
2019 Administration and operations 33 67 35
2019 Information technology 37 63 35
2019 Data sciences 47 53 60
2019 Project management 41 59 30
2019 None of the above 38 62 30

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 43 57 50
2024 Communications or public affairs 45 55 15
2024 Administration and operations 48 52 55
2024 Information management 40 60 15
2024 Information technology 32 68 20
2024 Data sciences 59 41 50
2024 Project management 39 61 35
2024 Other services to the public 46 54 25
2024 None of the above 45 55 60
2022 Communications or public affairs 46 54 20
2022 Science and technology 48 52 10
2022 Administration and operations 41 59 35
2022 Information management 44 56 10
2022 Information technology 14 86 25
2022 Data sciences 42 58 45
2022 Project management 34 66 35
2022 None of the above 36 64 50
2020 Administration and operations 29 71 40
2020 Information technology 41 59 20
2020 Data sciences 39 61 40
2020 Project management 39 61 25
2020 Other services to the public 43 57 10
2020 None of the above 34 66 30
2019 Client contact centre 39 61 20
2019 Administration and operations 42 58 35
2019 Information technology 41 59 35
2019 Data sciences 40 60 60
2019 Project management 47 53 30
2019 None of the above 43 57 30

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 28 72 50
2024 Communications or public affairs 46 54 15
2024 Administration and operations 36 64 55
2024 Human resources 52 48 10
2024 Data sciences 37 63 50
2024 Project management 31 69 35
2024 Other services to the public 27 73 25
2024 None of the above 29 71 60
2022 Communications or public affairs 44 56 20
2022 Science and technology 18 82 10
2022 Administration and operations 19 81 35
2022 Information management 23 77 10
2022 Information technology 33 67 25
2022 Data sciences 26 74 45
2022 Project management 46 54 35
2022 None of the above 31 69 50
2020 Administration and operations 16 84 40
2020 Information technology 27 73 20
2020 Data sciences 31 69 40
2020 Project management 62 38 25
2020 None of the above 16 84 30
2019 Client contact centre 27 73 20
2019 Administration and operations 30 70 35
2019 Information technology 38 62 35
2019 Data sciences 29 71 60
2019 Project management 41 59 30
2019 None of the above 23 77 30

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 52 48 50
2024 Communications or public affairs 57 43 15
2024 Administration and operations 61 39 55
2024 Information technology 48 52 20
2024 Data sciences 61 39 50
2024 Project management 43 57 35
2024 Other services to the public 64 36 25
2024 None of the above 51 49 60
2022 Communications or public affairs 55 45 20
2022 Science and technology 43 57 10
2022 Administration and operations 41 59 35
2022 Information management 26 74 10
2022 Information technology 57 43 25
2022 Data sciences 66 34 45
2022 Project management 51 49 35
2022 None of the above 58 42 50
2020 Administration and operations 67 33 40
2020 Information technology 48 52 20
2020 Data sciences 49 51 40
2020 Project management 54 46 25
2020 Other services to the public 60 40 10
2020 None of the above 60 40 30
2019 Client contact centre 61 39 20
2019 Administration and operations 63 37 35
2019 Information technology 52 48 35
2019 Data sciences 56 44 60
2019 Project management 53 47 30
2019 None of the above 57 43 30

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 31 69 50
2024 Communications or public affairs 50 50 15
2024 Administration and operations 42 58 55
2024 Information technology 52 48 20
2024 Data sciences 37 63 50
2024 Project management 26 74 35
2024 Other services to the public 45 55 25
2024 None of the above 29 71 60
2022 Communications or public affairs 47 53 20
2022 Science and technology 36 64 10
2022 Administration and operations 44 56 35
2022 Information management 18 82 10
2022 Information technology 18 82 25
2022 Data sciences 31 69 45
2022 Project management 31 69 35
2022 None of the above 23 77 50
2020 Administration and operations 26 74 40
2020 Information technology 37 63 20
2020 Data sciences 20 80 40
2020 Project management 31 69 25
2019 Client contact centre 28 72 20
2019 Administration and operations 28 72 35
2019 Human resources 51 49 10
2019 Information technology 40 60 35
2019 Data sciences 32 68 60
2019 Project management 22 78 30
2019 None of the above 20 80 30

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 50
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 0 100 15
2024 Administration and operations 0 100 55
2024 Human resources 0 100 10
2024 Information management 0 100 15
2024 Information technology 0 100 20
2024 Data sciences 0 100 50
2024 Project management 0 100 35
2024 None of the above 0 100 60
2022 Communications or public affairs 0 100 20
2022 Science and technology 0 100 10
2022 Administration and operations 3 97 35
2022 Information management 0 100 10
2022 Information technology 0 100 25
2022 Data sciences 0 100 45
2022 Project management 3 97 35
2022 None of the above 0 100 50
2020 Administration and operations 0 100 40
2020 Human resources 0 100 10
2020 Data sciences 0 100 40
2020 Project management 0 100 25
2020 Other services to the public 0 100 10
2020 None of the above 0 100 30
2019 Client contact centre 0 100 20
2019 Administration and operations 0 100 35
2019 Human resources 0 100 10
2019 Data sciences 0 100 60
2019 Project management 0 100 30

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 13 87 50
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 0 100 15
2024 Human resources 0 100 10
2024 Information management 0 100 15
2024 Information technology 0 100 20
2024 None of the above 10 90 60
2022 Communications or public affairs 12 88 20
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 35
2022 Information management 0 100 10
2022 Information technology 3 97 25
2022 Data sciences 5 95 45
2022 Project management 6 94 35
2022 None of the above 2 98 50
2020 Human resources 0 100 10
2020 Other services to the public 0 100 10
2019 Client contact centre 0 100 20

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 34 66 50
2024 Communications or public affairs 0 100 15
2024 Data sciences 19 81 50
2024 Other services to the public 23 77 25
2024 None of the above 13 87 60
2022 Communications or public affairs 16 84 20
2022 Science and technology 7 93 10
2022 Administration and operations 13 87 35
2022 Information management 18 82 10
2022 Information technology 17 83 25
2022 Data sciences 5 95 45
2022 Project management 9 91 35
2022 None of the above 7 93 50
2020 Data sciences 15 85 40
2020 Other services to the public 0 100 10
2020 None of the above 0 100 30
2019 Information technology 16 84 35
2019 Data sciences 19 81 60
2019 Project management 0 100 30

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 64 36 50
2024 Administration and operations 55 45 55
2024 Human resources 59 41 10
2024 Information management 52 48 15
2024 Information technology 58 42 20
2024 Data sciences 55 45 50
2024 Project management 48 52 35
2024 Other services to the public 44 56 25
2024 None of the above 54 46 60
2022 Communications or public affairs 49 51 20
2022 Science and technology 29 71 10
2022 Administration and operations 54 46 35
2022 Information management 67 33 10
2022 Information technology 56 44 25
2022 Data sciences 43 57 45
2022 Project management 44 56 35
2022 None of the above 52 48 50
2020 Administration and operations 38 62 40
2020 Information technology 52 48 20
2020 Data sciences 56 44 40
2020 Project management 58 42 25
2020 Other services to the public 52 48 10
2020 None of the above 57 43 30
2019 Client contact centre 44 56 20
2019 Administration and operations 39 61 35
2019 Information technology 43 57 35
2019 Data sciences 37 63 60
2019 Project management 50 50 30
2019 None of the above 30 70 30

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 43 57 50
2024 Administration and operations 22 78 55
2024 Data sciences 23 77 50
2024 Project management 19 81 35
2024 Other services to the public 53 47 25
2024 None of the above 29 71 60
2022 Communications or public affairs 5 95 20
2022 Science and technology 20 80 10
2022 Administration and operations 35 65 35
2022 Information management 10 90 10
2022 Information technology 3 97 25
2022 Data sciences 17 83 45
2022 Project management 17 83 35
2022 None of the above 18 82 50
2020 Administration and operations 21 79 40
2020 Data sciences 24 76 40
2020 Project management 23 77 25
2019 Administration and operations 21 79 35
2019 Data sciences 26 74 60
2019 Project management 16 84 30
2019 None of the above 20 80 30

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 15 85 50
2024 Administration and operations 33 67 55
2024 Human resources 0 100 10
2024 Data sciences 17 83 50
2024 Project management 16 84 35
2024 Other services to the public 28 72 25
2024 None of the above 25 75 60
2022 Communications or public affairs 33 67 20
2022 Science and technology 9 91 10
2022 Administration and operations 24 76 35
2022 Information management 32 68 10
2022 Information technology 23 77 25
2022 Data sciences 18 82 45
2022 Project management 20 80 35
2022 None of the above 18 82 50
2020 Human resources 0 100 10
2020 Information technology 27 73 20
2020 Other services to the public 0 100 10
2019 Client contact centre 28 72 20
2019 Administration and operations 24 76 35
2019 Data sciences 14 86 60
2019 Project management 0 100 30
2019 None of the above 27 73 30

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 55 45 50
2024 Communications or public affairs 61 39 15
2024 Administration and operations 61 39 55
2024 Information management 51 49 15
2024 Information technology 48 52 20
2024 Data sciences 56 44 50
2024 Project management 69 31 35
2024 Other services to the public 64 36 25
2024 None of the above 50 50 60
2022 Communications or public affairs 55 45 20
2022 Science and technology 54 46 10
2022 Administration and operations 50 50 35
2022 Information management 43 57 10
2022 Information technology 61 39 25
2022 Data sciences 50 50 45
2022 Project management 51 49 35
2022 None of the above 48 52 50
2020 Administration and operations 49 51 40
2020 Information technology 42 58 20
2020 Data sciences 56 44 40
2020 Project management 73 27 25
2020 Other services to the public 43 57 10
2020 None of the above 35 65 30
2019 Administration and operations 67 33 35
2019 Human resources 52 48 10
2019 Information technology 53 47 35
2019 Data sciences 70 30 60
2019 Project management 58 42 30
2019 None of the above 34 66 30

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 14 86 50
2024 Intelligence analysts 0 100 10
2024 Communications or public affairs 40 60 15
2024 Administration and operations 22 78 55
2024 Information technology 28 72 20
2024 Data sciences 24 76 50
2024 Project management 20 80 35
2024 Other services to the public 28 72 25
2024 None of the above 17 83 60
2022 Communications or public affairs 47 53 20
2022 Science and technology 19 81 10
2022 Administration and operations 30 70 35
2022 Information management 44 56 10
2022 Information technology 27 73 25
2022 Data sciences 14 86 45
2022 Project management 7 93 35
2022 None of the above 19 81 50
2020 Administration and operations 16 84 40
2020 Human resources 51 49 10
2020 Data sciences 34 66 40
2020 Project management 43 57 25
2020 None of the above 16 84 30
2019 Client contact centre 28 72 20
2019 Administration and operations 37 63 35
2019 Information technology 19 81 35
2019 Data sciences 32 68 60
2019 Project management 26 74 30
2019 None of the above 30 70 30

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 35 65 20
2022 Science and technology 0 100 10
2022 Administration and operations 5 95 35
2022 Information management 16 84 10
2022 Information technology 7 93 25
2022 Data sciences 8 92 45
2022 Project management 3 97 35
2022 None of the above 6 94 50
2020 Administration and operations 0 100 40
2019 Administration and operations 18 82 35
2019 Information technology 13 87 35
2019 Data sciences 17 83 60

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 14 86 50
2024 Communications or public affairs 0 100 15
2024 Administration and operations 21 79 55
2024 Human resources 0 100 10
2024 Data sciences 29 71 50
2024 Other services to the public 32 68 25
2024 None of the above 24 76 60
2022 Communications or public affairs 29 71 20
2022 Science and technology 19 81 10
2022 Administration and operations 17 83 35
2022 Information management 26 74 10
2022 Information technology 23 77 25
2022 Data sciences 7 93 45
2022 Project management 13 87 35
2022 None of the above 16 84 50
2019 Information technology 16 84 35
2019 Data sciences 20 80 60

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 10
2024 Data sciences 12 88 50
2024 Other services to the public 0 100 25
2022 Communications or public affairs 12 88 20
2022 Science and technology 0 100 10
2022 Administration and operations 10 90 35
2022 Information management 10 90 10
2022 Information technology 7 93 25
2022 Data sciences 15 85 45
2022 Project management 6 94 35
2022 None of the above 11 89 50
2020 Data sciences 0 100 40
2020 None of the above 0 100 30
2019 Administration and operations 24 76 35
2019 Data sciences 26 74 60
2019 Project management 0 100 30

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 10 90 50
2024 Communications or public affairs 0 100 15
2024 Human resources 0 100 10
2024 Other services to the public 21 79 25
2024 None of the above 12 88 60
2022 Communications or public affairs 10 90 20
2022 Science and technology 0 100 10
2022 Administration and operations 8 92 35
2022 Information management 16 84 10
2022 Information technology 4 96 25
2022 Data sciences 0 100 45
2022 Project management 0 100 35
2022 None of the above 4 96 50
2020 Administration and operations 0 100 40
2020 Project management 0 100 25
2020 Other services to the public 0 100 10
2019 Administration and operations 0 100 35
2019 Data sciences 8 92 60
2019 Project management 0 100 30
2019 None of the above 0 100 30

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 15 85 50
2024 Intelligence analysts 0 100 10
2024 Information management 0 100 15
2024 Data sciences 12 88 50
2022 Communications or public affairs 16 84 20
2022 Science and technology 21 79 10
2022 Administration and operations 5 95 35
2022 Information management 7 93 10
2022 Information technology 8 92 25
2022 Data sciences 10 90 45
2022 Project management 6 94 35
2022 None of the above 3 97 50
2020 Administration and operations 17 83 40
2020 Data sciences 17 83 40
2020 Project management 19 81 25
2019 Data sciences 14 86 60
2019 None of the above 24 76 30

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 26 74 50
2024 Administration and operations 13 87 55
2024 Information management 0 100 15
2024 Data sciences 19 81 50
2024 None of the above 10 90 60
2022 Communications or public affairs 11 89 20
2022 Science and technology 48 52 10
2022 Administration and operations 11 89 35
2022 Information management 10 90 10
2022 Information technology 4 96 25
2022 Data sciences 4 96 45
2022 Project management 6 94 35
2022 None of the above 7 93 50
2019 Administration and operations 15 85 35
2019 Data sciences 16 84 60

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 22 78 50
2024 Administration and operations 23 77 55
2024 Information management 42 58 15
2024 Information technology 28 72 20
2024 Data sciences 21 79 50
2024 Project management 24 76 35
2024 Other services to the public 18 82 25
2024 None of the above 36 64 60
2022 Communications or public affairs 22 78 20
2022 Science and technology 19 81 10
2022 Administration and operations 31 69 35
2022 Information management 25 75 10
2022 Information technology 21 79 25
2022 Data sciences 33 67 45
2022 Project management 30 70 35
2022 None of the above 40 60 50
2020 Administration and operations 29 71 40
2020 Information technology 29 71 20
2020 Data sciences 32 68 40
2020 Project management 23 77 25
2020 None of the above 45 55 30
2019 Administration and operations 18 82 35
2019 Information technology 30 70 35
2019 Data sciences 19 81 60
2019 Project management 26 74 30
2019 None of the above 40 60 30

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 9 91 50
2024 Information management 0 100 10
2024 None of the above 9 91 55
2022 Communications or public affairs 23 77 15
2022 Science and technology 10 90 10
2022 Administration and operations 22 78 30
2022 Information management 9 91 10
2022 Information technology 17 83 25
2022 Data sciences 11 89 45
2022 Project management 9 91 35
2022 None of the above 10 90 50
2020 Administration and operations 14 86 40
2020 Project management 23 77 25
2019 Data sciences 18 82 55
2019 None of the above 16 84 30

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 18 82 45
2024 Communications or public affairs 41 59 15
2024 Administration and operations 19 81 50
2024 Data sciences 18 82 50
2024 Project management 18 82 35
2024 None of the above 15 85 55
2022 Communications or public affairs 24 76 15
2022 Science and technology 36 64 10
2022 Administration and operations 15 85 30
2022 Information management 41 59 10
2022 Information technology 12 88 25
2022 Data sciences 33 67 45
2022 Project management 25 75 35
2022 None of the above 30 70 50
2020 Administration and operations 33 67 40
2019 Administration and operations 27 73 35
2019 Data sciences 25 75 55
2019 Project management 26 74 30
2019 None of the above 25 75 30

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 12 88 50
2024 Other services to the public 0 100 20
2024 None of the above 10 90 55
2022 Communications or public affairs 0 100 15
2022 Science and technology 0 100 10
2022 Administration and operations 11 89 30
2022 Information management 31 69 10
2022 Information technology 4 96 25
2022 Data sciences 20 80 45
2022 Project management 5 95 35
2022 None of the above 11 89 50
2020 Administration and operations 12 88 40
2019 Administration and operations 22 78 35
2019 Data sciences 13 87 55

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 15
2024 Information management 0 100 10
2022 Communications or public affairs 10 90 15
2022 Science and technology 10 90 10
2022 Administration and operations 16 84 30
2022 Information management 9 91 10
2022 Information technology 0 100 25
2022 Data sciences 7 93 45
2022 Project management 4 96 35
2022 None of the above 10 90 50
2020 Other services to the public 0 100 10
2019 Data sciences 0 100 55

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 15 85 45
2024 Administration and operations 10 90 50
2024 Data sciences 13 87 50
2024 Project management 14 86 35
2022 Communications or public affairs 11 89 15
2022 Science and technology 8 92 10
2022 Administration and operations 16 84 30
2022 Information management 21 79 10
2022 Information technology 8 92 25
2022 Data sciences 9 91 45
2022 Project management 5 95 35
2022 None of the above 12 88 50
2020 Project management 18 82 25
2019 Administration and operations 25 75 35
2019 Data sciences 28 72 55
2019 Project management 16 84 30

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 15
2024 Information technology 0 100 20
2024 Data sciences 9 91 50
2024 Project management 16 84 35
2024 Other services to the public 0 100 20
2022 Communications or public affairs 22 78 15
2022 Science and technology 0 100 10
2022 Administration and operations 3 97 30
2022 Information management 10 90 10
2022 Information technology 7 93 25
2022 Data sciences 12 88 45
2022 Project management 8 92 35
2022 None of the above 2 98 50
2020 Other services to the public 0 100 10
2019 Administration and operations 0 100 35
2019 Project management 19 81 30

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 45
2024 Communications or public affairs 0 100 15
2024 Administration and operations 11 89 50
2024 Data sciences 22 78 50
2024 Other services to the public 0 100 20
2022 Communications or public affairs 5 95 15
2022 Science and technology 45 55 10
2022 Administration and operations 14 86 30
2022 Information management 12 88 10
2022 Information technology 16 84 25
2022 Data sciences 19 81 45
2022 Project management 11 89 35
2022 None of the above 10 90 50
2020 Administration and operations 15 85 40
2020 Project management 23 77 25
2019 Data sciences 13 87 55

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 33 67 45
2024 Administration and operations 15 85 50
2024 Information technology 25 75 20
2024 Data sciences 15 85 50
2024 Other services to the public 25 75 20
2024 None of the above 15 85 55
2022 Communications or public affairs 22 78 15
2022 Science and technology 16 84 10
2022 Administration and operations 6 94 30
2022 Information management 11 89 10
2022 Information technology 28 72 25
2022 Data sciences 19 81 45
2022 Project management 9 91 35
2022 None of the above 8 92 50
2020 Administration and operations 19 81 40
2019 Data sciences 9 91 55

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 20 80 45
2024 Administration and operations 17 83 50
2024 Information technology 20 80 20
2024 Data sciences 19 81 50
2024 None of the above 11 89 55
2022 Communications or public affairs 7 93 15
2022 Science and technology 16 84 10
2022 Administration and operations 19 81 30
2022 Information management 0 100 10
2022 Information technology 20 80 25
2022 Data sciences 16 84 45
2022 Project management 6 94 35
2022 None of the above 12 88 50
2020 Administration and operations 15 85 40
2019 Data sciences 17 83 55

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 29 71 45
2024 Communications or public affairs 39 61 15
2024 Administration and operations 34 66 50
2024 Information technology 34 66 20
2024 Data sciences 43 57 50
2024 Project management 36 64 35
2024 None of the above 25 75 55
2022 Communications or public affairs 32 68 15
2022 Science and technology 37 63 10
2022 Administration and operations 18 82 30
2022 Information management 32 68 10
2022 Information technology 49 51 25
2022 Data sciences 44 56 45
2022 Project management 34 66 35
2022 None of the above 25 75 50
2020 Administration and operations 30 70 40
2020 Project management 42 58 25
2019 Administration and operations 30 70 35
2019 Data sciences 40 60 55
2019 Project management 32 68 30
2019 None of the above 25 75 30

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 15
2024 Administration and operations 9 91 50
2024 Information management 0 100 10
2024 Other services to the public 0 100 20
2022 Communications or public affairs 8 92 15
2022 Science and technology 0 100 10
2022 Administration and operations 11 89 30
2022 Information management 12 88 10
2022 Information technology 8 92 25
2022 Data sciences 11 89 45
2022 Project management 19 81 35
2022 None of the above 7 93 50

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 45 55 45
2024 Administration and operations 43 57 50
2024 Human resources 60 40 10
2024 Information management 47 53 10
2024 Information technology 58 42 20
2024 Data sciences 49 51 50
2024 Project management 39 61 35
2024 Other services to the public 29 71 20
2024 None of the above 40 60 55
2022 Communications or public affairs 41 59 15
2022 Science and technology 28 72 10
2022 Administration and operations 44 56 30
2022 Information management 52 48 10
2022 Information technology 60 40 25
2022 Data sciences 46 54 45
2022 Project management 49 51 35
2022 None of the above 40 60 50
2020 Administration and operations 43 57 40
2020 Project management 50 50 25
2020 Other services to the public 51 49 10
2019 Administration and operations 54 46 35
2019 Data sciences 43 57 55
2019 Project management 64 36 30
2019 None of the above 41 59 30

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 45
2024 Communications or public affairs 0 100 15
2024 Information management 0 100 10
2024 Data sciences 0 100 50
2024 Project management 0 100 35
2024 Other services to the public 0 100 20
2022 Communications or public affairs 8 92 15
2022 Science and technology 0 100 10
2022 Administration and operations 9 91 30
2022 Information management 0 100 10
2022 Information technology 4 96 25
2022 Data sciences 0 100 45
2022 Project management 6 94 35
2022 None of the above 0 100 50
2020 Administration and operations 0 100 40
2020 Other services to the public 0 100 10
2019 Project management 0 100 30
2019 None of the above 0 100 30

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 57 43 45
2024 Communications or public affairs 60 40 15
2024 Administration and operations 54 46 50
2024 Human resources 51 49 10
2024 Information management 53 47 10
2024 Information technology 47 53 20
2024 Data sciences 65 35 50
2024 Project management 50 50 35
2024 Other services to the public 50 50 20
2024 None of the above 55 45 55
2022 Communications or public affairs 51 49 15
2022 Science and technology 72 28 10
2022 Administration and operations 48 52 30
2022 Information management 69 31 10
2022 Information technology 67 33 25
2022 Data sciences 51 49 45
2022 Project management 52 48 35
2022 None of the above 60 40 50
2020 Administration and operations 47 53 40
2020 Project management 69 31 25
2020 Other services to the public 60 40 10
2019 Administration and operations 54 46 35
2019 Data sciences 46 54 55
2019 Project management 45 55 30
2019 None of the above 49 51 30

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Human resources 0 100 10
2024 Information management 0 100 10
2024 Project management 0 100 35
2024 Other services to the public 0 100 20

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 25 75 45
2024 Communications or public affairs 0 100 15
2024 Administration and operations 22 78 50
2024 Data sciences 9 91 50
2024 Project management 16 84 35
2024 Other services to the public 33 67 20
2024 None of the above 30 70 55
2022 Communications or public affairs 31 69 15
2022 Science and technology 9 91 10
2022 Administration and operations 24 76 30
2022 Information management 12 88 10
2022 Information technology 21 79 25
2022 Data sciences 9 91 45
2022 Project management 3 97 35
2022 None of the above 16 84 50
2019 None of the above 27 73 30

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 16 10 8 5 5 41 16 59 22 395
2024 Intelligence analysts 20 9 11 0 8 37 15 60 16 65
2024 Communications or public affairs 9 9 7 7 5 47 15 47 33 125
2024 Access to information and privacy 13 10 13 2 0 45 17 60 7 50
2024 Security 35 25 5 5 3 28 0 83 11 20
2024 Science and technology 10 15 14 4 1 41 14 56 12 100
2024 Library services 0 0 7 9 0 49 35 0 57 15
2024 Administration and operations 15 15 14 6 4 34 11 55 19 490
2024 Human resources 17 10 9 5 2 46 10 63 16 135
2024 Financial management 14 11 16 5 2 38 14 52 15 95
2024 Information management 13 9 15 5 3 43 12 48 18 155
2024 Information technology 13 12 12 4 3 45 12 58 15 405
2024 Internal audit 66 7 0 0 0 14 13 100 0 10
2024 Data sciences 11 10 12 3 3 48 14 54 15 840
2024 Project management 13 12 15 6 4 39 11 50 20 410
2024 Other services to the public 16 8 10 3 4 43 16 59 15 365
2024 None of the above 9 9 10 2 6 46 17 50 22 640
2022 Client contact centre 16 18 13 3 2 35 14 66 10 110
2022 Communications or public affairs 7 14 12 3 5 40 20 50 20 145
2022 Access to information and privacy 15 8 16 2 0 37 22 55 5 45
2022 Science and technology 15 17 9 2 4 34 19 69 13 175
2022 Administration and operations 20 15 13 4 5 34 9 63 15 405
2022 Human resources 16 13 8 3 3 46 11 68 13 175
2022 Financial management 17 17 13 1 2 32 18 68 6 110
2022 Information management 13 10 15 1 5 44 12 52 13 155
2022 Information technology 14 10 11 2 4 45 14 59 14 525
2022 Data sciences 14 11 9 3 2 46 14 63 14 890
2022 Policy 11 13 11 3 3 47 12 57 16 55
2022 Project management 11 16 14 6 4 38 11 54 19 500
2022 Other services to the public 17 8 13 3 2 39 18 58 12 195
2022 None of the above 12 10 12 4 4 45 15 53 18 570
2020 Client contact centre 24 14 14 2 6 30 9 63 14 110
2020 Communications or public affairs 20 13 18 5 1 35 7 58 11 110
2020 Access to information and privacy 25 17 22 0 3 23 9 63 4 35
2020 Security 32 21 19 0 0 23 5 73 0 20
2020 Science and technology 14 18 6 6 2 41 13 69 18 110
2020 Administration and operations 27 16 17 5 2 26 7 65 11 435
2020 Human resources 24 17 12 1 1 32 12 74 4 165
2020 Financial management 29 19 14 2 2 24 11 73 6 105
2020 Procurement 32 19 24 6 0 13 6 63 8 15
2020 Information management 27 19 11 2 2 33 7 76 7 130
2020 Information technology 22 17 14 3 2 36 7 68 8 500
2020 Internal audit 40 10 21 0 0 20 10 70 0 10
2020 Evaluation 8 20 12 0 8 36 16 58 17 25
2020 Data sciences 19 16 13 4 1 38 9 66 10 725
2020 Policy 17 7 20 3 0 36 17 50 7 30
2020 Project management 25 19 16 4 3 27 7 66 10 395
2020 Other services to the public 25 16 13 6 3 25 12 65 14 150
2020 None of the above 20 12 14 4 3 37 10 60 13 515
2019 Client contact centre 20 19 18 6 5 25 9 58 16 135
2019 Health care practitioners 6 19 12 6 12 39 6 45 33 15
2019 Communications or public affairs 21 14 14 4 6 27 13 58 18 110
2019 Access to information and privacy 24 25 14 5 3 19 11 69 12 35
2019 Security 27 16 20 20 6 5 7 48 29 15
2019 Science and technology 15 20 9 2 2 36 16 73 9 140
2019 Library services 20 0 18 8 0 46 8 44 17 10
2019 Administration and operations 27 19 17 6 5 20 7 62 15 395
2019 Human resources 28 17 18 4 0 21 11 67 6 140
2019 Financial management 27 17 20 2 0 24 11 67 3 120
2019 Procurement 42 8 13 6 0 31 0 72 9 15
2019 Information management 22 18 20 3 2 27 8 62 8 150
2019 Information technology 20 18 13 4 2 33 9 67 10 590
2019 Internal audit 30 10 0 0 0 50 9 100 0 10
2019 Evaluation 15 9 9 9 9 34 15 47 35 35
2019 Data sciences 21 11 11 4 4 35 14 63 15 765
2019 Policy 12 16 8 4 8 40 12 58 25 25
2019 Project management 19 22 19 6 4 21 8 58 15 405
2019 Other services to the public 24 15 19 6 3 22 11 59 14 165
2019 None of the above 18 15 15 5 4 31 12 57 17 560

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 24 10 3 4 20 4 77 9 395
2024 Health care practitioners 33 11 22 0 24 5 5 49 27 15
2024 Intelligence analysts 39 21 7 3 5 23 2 80 10 65
2024 Communications or public affairs 26 29 13 6 4 20 1 71 13 125
2024 Access to information and privacy 25 37 6 4 0 24 4 86 6 50
2024 Security 39 32 0 5 3 21 0 90 10 20
2024 Science and technology 24 49 18 2 1 8 0 78 3 100
2024 Administration and operations 31 29 16 4 4 13 2 71 10 490
2024 Human resources 34 28 9 4 3 21 1 79 9 135
2024 Financial management 33 30 12 7 1 14 2 75 10 95
2024 Information management 25 37 15 3 4 13 2 74 8 155
2024 Information technology 26 36 11 5 2 18 3 78 8 405
2024 Internal audit 77 23 0 0 0 0 0 100 0 10
2024 Data sciences 28 30 13 5 3 17 3 73 11 840
2024 Policy 34 17 12 10 5 18 3 65 20 35
2024 Project management 28 30 17 8 3 13 2 67 13 410
2024 Other services to the public 34 27 13 4 3 16 4 76 9 365
2024 None of the above 26 27 11 5 4 24 3 73 12 640
2022 Client contact centre 28 37 10 3 1 19 1 83 5 110
2022 Communications or public affairs 27 31 14 4 5 16 3 72 11 145
2022 Access to information and privacy 41 30 12 2 0 12 2 84 2 45
2022 Security 31 35 21 0 0 12 0 76 0 20
2022 Science and technology 29 37 10 4 2 16 2 81 7 175
2022 Administration and operations 34 28 14 4 3 13 3 74 9 405
2022 Human resources 30 31 9 5 2 19 5 81 8 175
2022 Financial management 31 35 19 1 3 8 4 75 4 110
2022 Procurement 32 17 8 5 0 30 8 79 8 15
2022 Information management 36 28 12 4 4 14 2 76 10 160
2022 Information technology 31 29 13 2 3 19 2 76 7 525
2022 Evaluation 19 42 9 2 0 22 7 85 3 40
2022 Data sciences 30 34 11 5 2 16 2 79 8 890
2022 Policy 24 25 19 1 2 29 0 69 5 55
2022 Project management 26 34 15 6 3 14 2 72 11 500
2022 Other services to the public 40 28 15 3 1 12 3 79 4 195
2022 None of the above 26 27 14 5 2 23 3 71 10 575
2020 Client contact centre 36 28 15 1 6 11 4 75 8 110
2020 Communications or public affairs 38 23 18 3 2 16 0 73 6 110
2020 Access to information and privacy 44 19 20 0 0 11 6 76 0 35
2020 Security 52 37 5 0 0 5 0 95 0 20
2020 Science and technology 34 30 17 4 2 13 1 74 6 110
2020 Administration and operations 44 28 12 4 1 10 1 80 6 435
2020 Human resources 44 32 8 2 1 11 1 87 4 165
2020 Financial management 51 31 9 3 2 3 2 86 5 105
2020 Procurement 45 19 24 0 0 12 0 73 0 15
2020 Information management 51 27 10 1 2 7 1 85 4 130
2020 Information technology 43 33 10 3 2 9 1 84 5 500
2020 Internal audit 60 10 21 0 0 10 0 77 0 10
2020 Evaluation 34 33 8 4 8 8 4 76 14 25
2020 Data sciences 37 34 12 3 1 12 1 81 5 725
2020 Policy 57 13 13 0 0 16 0 84 0 30
2020 Project management 42 31 13 3 2 8 1 80 6 395
2020 Other services to the public 39 36 12 3 3 6 1 81 6 150
2020 None of the above 40 27 14 6 1 11 2 77 8 515
2019 Client contact centre 40 39 7 4 3 5 1 84 8 135
2019 Health care practitioners 18 31 12 0 6 33 0 73 9 15
2019 Communications or public affairs 39 29 14 3 3 8 3 77 7 110
2019 Access to information and privacy 60 19 8 8 0 3 2 83 9 35
2019 Security 54 20 14 13 0 0 0 74 13 15
2019 Science and technology 43 39 5 2 3 6 1 89 5 140
2019 Library services 77 16 8 0 0 0 0 92 0 10
2019 Administration and operations 38 36 12 4 3 5 1 79 8 400
2019 Human resources 48 29 12 5 0 6 0 82 5 140
2019 Financial management 51 29 11 2 0 6 2 86 2 120
2019 Procurement 39 43 6 6 0 5 0 87 6 15
2019 Information management 50 23 14 1 1 7 3 81 3 150
2019 Information technology 40 33 10 3 2 11 1 83 5 590
2019 Internal audit 70 10 10 0 0 9 0 89 0 10
2019 Evaluation 39 28 9 6 6 12 0 76 14 35
2019 Data sciences 41 29 11 4 2 11 2 81 7 760
2019 Policy 40 24 8 0 0 24 4 89 0 25
2019 Project management 37 37 13 3 3 5 1 79 7 405
2019 Other services to the public 41 28 15 4 3 8 1 76 7 165
2019 None of the above 39 29 14 4 3 9 2 77 7 560

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 10 90 390
2024 Health care practitioners 0 100 15
2024 Intelligence analysts 9 91 60
2024 Communications or public affairs 7 93 125
2024 Science and technology 9 91 100
2024 Library services 0 100 15
2024 Administration and operations 6 94 490
2024 Human resources 7 93 135
2024 Information management 7 93 155
2024 Information technology 5 95 405
2024 Internal audit 0 100 10
2024 Data sciences 9 91 840
2024 Project management 9 91 410
2024 Other services to the public 7 93 360
2024 None of the above 8 92 640
2022 Client contact centre 7 93 110
2022 Communications or public affairs 6 94 145
2022 Science and technology 6 94 175
2022 Administration and operations 5 95 405
2022 Human resources 6 94 175
2022 Information management 7 93 160
2022 Information technology 6 94 525
2022 Internal audit 0 100 15
2022 Data sciences 6 94 890
2022 Policy 9 91 55
2022 Project management 8 92 500
2022 Other services to the public 7 93 195
2022 None of the above 8 92 570
2020 Client contact centre 5 95 115
2020 Security 0 100 20
2020 Science and technology 8 92 110
2020 Administration and operations 4 96 435
2020 Human resources 4 96 165
2020 Financial management 5 95 105
2020 Procurement 0 100 15
2020 Information management 5 95 125
2020 Information technology 6 94 500
2020 Internal audit 0 100 10
2020 Data sciences 3 97 725
2020 Project management 5 95 395
2020 Other services to the public 5 95 150
2020 None of the above 3 97 520
2019 Client contact centre 7 93 135
2019 Health care practitioners 0 100 15
2019 Communications or public affairs 7 93 110
2019 Access to information and privacy 0 100 35
2019 Library services 0 100 10
2019 Administration and operations 4 96 395
2019 Human resources 4 96 140
2019 Procurement 0 100 15
2019 Information management 4 96 150
2019 Information technology 3 97 585
2019 Internal audit 0 100 10
2019 Data sciences 5 95 765
2019 Project management 5 95 405
2019 Other services to the public 5 95 165
2019 None of the above 4 96 560

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 13 87 40
2024 Administration and operations 27 73 30
2024 Data sciences 15 85 70
2024 Project management 26 74 35
2024 Other services to the public 25 75 25
2024 None of the above 22 78 50
2022 Communications or public affairs 39 61 10
2022 Science and technology 8 92 10
2022 Administration and operations 42 58 20
2022 Human resources 14 86 10
2022 Information management 8 92 10
2022 Information technology 12 88 30
2022 Data sciences 30 70 60
2022 Project management 22 78 35
2022 Other services to the public 33 67 10
2022 None of the above 18 82 45
2020 Administration and operations 26 74 20
2020 Information technology 23 77 30
2020 Project management 43 57 20
2020 None of the above 38 62 15
2019 Administration and operations 33 67 15
2019 Information technology 29 71 15
2019 Data sciences 32 68 35
2019 Project management 45 55 20
2019 None of the above 32 68 15

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 63 37 40
2024 Administration and operations 67 33 30
2024 Information management 70 30 10
2024 Information technology 57 43 20
2024 Data sciences 80 20 70
2024 Project management 58 42 35
2024 Other services to the public 66 34 25
2024 None of the above 74 26 50
2022 Communications or public affairs 92 8 10
2022 Science and technology 83 17 10
2022 Administration and operations 71 29 20
2022 Human resources 90 10 10
2022 Information management 92 8 10
2022 Information technology 81 19 30
2022 Data sciences 71 29 60
2022 Project management 81 19 35
2022 Other services to the public 60 40 10
2022 None of the above 68 32 45
2020 Administration and operations 68 32 20
2020 Information technology 80 20 30
2020 Project management 71 29 20
2019 Information technology 65 35 15
2019 Data sciences 84 16 35
2019 Project management 75 25 20

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 40
2024 Information management 0 100 10
2024 Other services to the public 0 100 25
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 4 96 20
2022 Human resources 6 94 10
2022 Information management 0 100 10
2022 Information technology 0 100 30
2022 Data sciences 4 96 60
2022 Project management 8 92 35
2022 Other services to the public 0 100 10
2022 None of the above 2 98 45
2020 Information technology 0 100 30
2020 Data sciences 0 100 20
2020 Project management 0 100 20
2020 None of the above 0 100 15
2019 Administration and operations 0 100 15
2019 None of the above 0 100 15

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 30
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Data sciences 0 100 70
2024 Project management 0 100 35
2024 Other services to the public 0 100 25
2024 None of the above 0 100 50
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 0 100 30
2022 Data sciences 0 100 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 10
2022 None of the above 0 100 45
2020 Administration and operations 0 100 20
2020 Information technology 0 100 30
2020 Data sciences 0 100 20
2020 Project management 0 100 20
2020 None of the above 0 100 15
2019 Administration and operations 0 100 15
2019 Information technology 0 100 15
2019 Data sciences 0 100 35
2019 Project management 0 100 20
2019 None of the above 0 100 15

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 11 89 40
2024 Administration and operations 0 100 30
2024 Information technology 0 100 20
2024 Data sciences 11 89 70
2022 Communications or public affairs 29 71 10
2022 Science and technology 0 100 10
2022 Administration and operations 10 90 20
2022 Human resources 8 92 10
2022 Information management 0 100 10
2022 Information technology 7 93 30
2022 Data sciences 9 91 60
2022 Project management 8 92 35
2022 Other services to the public 8 92 10
2022 None of the above 5 95 45
2020 Project management 0 100 20
2020 None of the above 0 100 15
2019 Project management 0 100 20

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 28 72 40
2024 Data sciences 6 94 70
2024 Project management 0 100 35
2024 Other services to the public 34 66 25
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 4 96 20
2022 Human resources 10 90 10
2022 Information management 8 92 10
2022 Information technology 6 94 30
2022 Data sciences 5 95 60
2022 Project management 3 97 35
2022 Other services to the public 8 92 10
2022 None of the above 5 95 45
2020 Administration and operations 0 100 20
2020 Data sciences 0 100 20
2020 None of the above 0 100 15
2019 Administration and operations 0 100 15
2019 Information technology 0 100 15

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 24 76 40
2024 Information technology 31 69 20
2024 Data sciences 23 77 70
2024 Project management 23 77 35
2024 None of the above 20 80 50
2022 Communications or public affairs 12 88 10
2022 Science and technology 18 82 10
2022 Administration and operations 15 85 20
2022 Human resources 0 100 10
2022 Information management 17 83 10
2022 Information technology 35 65 30
2022 Data sciences 18 82 60
2022 Project management 6 94 35
2022 Other services to the public 23 77 10
2022 None of the above 15 85 45
2020 Administration and operations 0 100 20
2020 Information technology 17 83 30
2019 Information technology 0 100 15

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 43 57 40
2024 Administration and operations 38 62 30
2024 Information technology 44 56 20
2024 Data sciences 32 68 70
2024 Project management 41 59 35
2024 Other services to the public 44 56 25
2024 None of the above 35 65 45
2022 Communications or public affairs 47 53 10
2022 Science and technology 25 75 10
2022 Administration and operations 17 83 20
2022 Human resources 15 85 10
2022 Information management 41 59 10
2022 Information technology 33 67 30
2022 Data sciences 30 70 60
2022 Project management 28 72 35
2022 Other services to the public 26 74 15
2022 None of the above 18 82 45
2020 Administration and operations 27 73 20
2020 Data sciences 29 71 20
2020 None of the above 32 68 15
2019 Administration and operations 39 61 15
2019 Data sciences 33 67 35

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 19 81 40
2024 Administration and operations 39 61 30
2024 Information technology 25 75 20
2024 Data sciences 20 80 70
2024 Project management 34 66 35
2024 Other services to the public 36 64 25
2024 None of the above 36 64 45
2022 Communications or public affairs 37 63 10
2022 Science and technology 8 92 10
2022 Administration and operations 25 75 20
2022 Human resources 8 92 10
2022 Information management 25 75 10
2022 Information technology 21 79 30
2022 Data sciences 30 70 60
2022 Project management 14 86 35
2022 Other services to the public 9 91 15
2022 None of the above 15 85 45
2020 Administration and operations 32 68 20
2020 Information technology 20 80 30
2019 Administration and operations 46 54 15
2019 Data sciences 29 71 35
2019 Project management 25 75 20

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 19 81 40
2024 Administration and operations 16 84 30
2024 Information technology 28 72 20
2024 Data sciences 18 82 70
2024 Project management 17 83 35
2024 None of the above 28 72 45
2022 Communications or public affairs 37 63 10
2022 Science and technology 8 92 10
2022 Administration and operations 13 87 20
2022 Human resources 7 93 10
2022 Information management 33 67 10
2022 Information technology 16 84 30
2022 Data sciences 17 83 60
2022 Project management 23 77 35
2022 Other services to the public 14 86 15
2022 None of the above 16 84 45
2020 Project management 0 100 20

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Project management 15 85 35
2022 Communications or public affairs 9 91 10
2022 Science and technology 18 82 10
2022 Administration and operations 7 93 20
2022 Human resources 17 83 10
2022 Information management 8 92 10
2022 Information technology 9 91 30
2022 Data sciences 6 94 60
2022 Project management 8 92 35
2022 Other services to the public 0 100 15
2022 None of the above 7 93 45
2020 Data sciences 0 100 20
2020 Project management 0 100 20

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 15 85 40
2024 Administration and operations 40 60 30
2024 Information management 0 100 10
2024 Data sciences 19 81 70
2024 Project management 23 77 35
2024 Other services to the public 25 75 25
2024 None of the above 18 82 45
2022 Communications or public affairs 42 58 10
2022 Science and technology 9 91 10
2022 Administration and operations 27 73 20
2022 Human resources 35 65 10
2022 Information management 24 76 10
2022 Information technology 27 73 30
2022 Data sciences 17 83 60
2022 Project management 21 79 35
2022 Other services to the public 33 67 15
2022 None of the above 24 76 45
2020 Information technology 23 77 30
2020 Data sciences 21 79 20
2020 Project management 47 53 20
2020 None of the above 32 68 15
2019 Information technology 31 69 15
2019 Data sciences 24 76 35
2019 Project management 50 50 20

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 23 77 40
2024 Administration and operations 26 74 30
2024 Information technology 26 74 20
2024 Data sciences 29 71 70
2024 Project management 35 65 35
2024 Other services to the public 26 74 25
2024 None of the above 27 73 45
2022 Communications or public affairs 8 92 10
2022 Science and technology 33 67 10
2022 Administration and operations 10 90 20
2022 Human resources 24 76 10
2022 Information management 8 92 10
2022 Information technology 20 80 30
2022 Data sciences 30 70 60
2022 Project management 30 70 35
2022 Other services to the public 0 100 15
2022 None of the above 31 69 45
2020 Information technology 16 84 30
2020 Project management 34 66 20
2020 None of the above 49 51 15
2019 Data sciences 21 79 35
2019 Project management 25 75 20

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 20
2024 Data sciences 8 92 70
2024 Other services to the public 0 100 25
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 18 82 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 4 96 30
2022 Data sciences 0 100 60
2022 Project management 3 97 35
2022 Other services to the public 7 93 15
2022 None of the above 7 93 45
2020 Data sciences 0 100 20
2020 Project management 0 100 20
2020 None of the above 0 100 15
2019 Administration and operations 0 100 15
2019 None of the above 0 100 15

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Data sciences 8 92 70
2024 Project management 0 100 35
2024 Other services to the public 0 100 25
2024 None of the above 10 90 45
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 5 95 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 4 96 30
2022 Data sciences 2 98 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 15
2022 None of the above 0 100 45
2020 Administration and operations 0 100 20
2020 Project management 0 100 20
2019 Administration and operations 0 100 15
2019 Data sciences 0 100 35
2019 None of the above 0 100 15

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 30
2024 Data sciences 6 94 70
2022 Communications or public affairs 17 83 10
2022 Science and technology 8 92 10
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Information management 8 92 10
2022 Information technology 6 94 30
2022 Data sciences 3 97 60
2022 Project management 8 92 35
2022 Other services to the public 0 100 15
2022 None of the above 6 94 45
2020 Administration and operations 0 100 20
2020 Project management 0 100 20
2020 None of the above 0 100 15

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 19 81 40
2024 Administration and operations 21 79 30
2024 Data sciences 15 85 70
2024 Project management 17 83 35
2022 Communications or public affairs 37 63 10
2022 Science and technology 16 84 10
2022 Administration and operations 9 91 20
2022 Human resources 6 94 10
2022 Information management 15 85 10
2022 Information technology 15 85 30
2022 Data sciences 10 90 60
2022 Project management 14 86 35
2022 Other services to the public 6 94 15
2022 None of the above 10 90 45

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 30
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Project management 0 100 35
2024 Other services to the public 0 100 25
2024 None of the above 0 100 45
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Information management 8 92 10
2022 Information technology 3 97 30
2022 Data sciences 5 95 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 15
2022 None of the above 7 93 45
2020 Administration and operations 0 100 20
2020 Information technology 0 100 30
2020 Data sciences 0 100 20
2020 Project management 0 100 20
2020 None of the above 0 100 15
2019 Administration and operations 0 100 15
2019 Information technology 0 100 15
2019 None of the above 0 100 15

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 29 71 40
2024 Administration and operations 40 60 30
2024 Information management 52 48 10
2024 Data sciences 39 61 70
2024 Project management 23 77 35
2024 Other services to the public 28 72 25
2024 None of the above 21 79 45
2022 Communications or public affairs 30 70 10
2022 Science and technology 0 100 10
2022 Administration and operations 14 86 20
2022 Human resources 8 92 10
2022 Information management 34 66 10
2022 Information technology 16 84 30
2022 Data sciences 20 80 60
2022 Project management 16 84 35
2022 Other services to the public 16 84 15
2022 None of the above 25 75 45
2020 Information technology 29 71 30
2020 Data sciences 21 79 20
2019 Administration and operations 0 100 15
2019 Data sciences 32 68 35

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 40
2024 Administration and operations 0 100 30
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Data sciences 0 100 70
2024 Project management 0 100 35
2024 Other services to the public 0 100 25
2024 None of the above 0 100 45
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 0 100 20
2022 Human resources 0 100 10
2022 Information management 9 91 10
2022 Information technology 0 100 30
2022 Data sciences 0 100 60
2022 Project management 0 100 35
2022 Other services to the public 0 100 15
2022 None of the above 0 100 45
2020 Administration and operations 0 100 20
2020 Information technology 0 100 30
2020 Data sciences 0 100 20
2020 Project management 0 100 20
2020 None of the above 0 100 15
2019 Administration and operations 0 100 15
2019 Information technology 0 100 15
2019 Data sciences 0 100 35
2019 Project management 0 100 20
2019 None of the above 0 100 15

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 22 78 40
2024 Administration and operations 39 61 30
2024 Information technology 31 69 20
2024 Data sciences 36 64 70
2024 Project management 17 83 35
2024 Other services to the public 37 63 25
2024 None of the above 35 65 50
2022 Communications or public affairs 47 53 10
2022 Science and technology 51 49 10
2022 Administration and operations 27 73 20
2022 Human resources 29 71 10
2022 Information management 25 75 10
2022 Information technology 39 61 30
2022 Data sciences 37 63 60
2022 Project management 31 69 35
2022 Other services to the public 12 88 15
2022 None of the above 33 67 45
2020 Administration and operations 37 63 20
2020 Information technology 26 74 30
2020 Project management 47 53 20
2019 Administration and operations 39 61 15
2019 Information technology 30 70 15
2019 Data sciences 37 63 35
2019 Project management 25 75 20
2019 None of the above 31 69 15

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Data sciences 16 84 70
2024 None of the above 12 88 50
2022 Communications or public affairs 30 70 10
2022 Science and technology 9 91 10
2022 Administration and operations 25 75 20
2022 Human resources 23 77 10
2022 Information management 0 100 10
2022 Information technology 20 80 30
2022 Data sciences 14 86 60
2022 Project management 7 93 35
2022 Other services to the public 0 100 15
2022 None of the above 13 87 45
2020 None of the above 0 100 15
2019 Data sciences 26 74 35
2019 Project management 0 100 20

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information management 0 100 10
2024 Project management 0 100 35
2022 Communications or public affairs 21 79 10
2022 Science and technology 0 100 10
2022 Administration and operations 7 93 20
2022 Human resources 8 92 10
2022 Information management 0 100 10
2022 Information technology 9 91 30
2022 Data sciences 3 97 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 15
2022 None of the above 4 96 45
2019 Data sciences 13 87 35
2019 Project management 0 100 20
2019 None of the above 0 100 15

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 12 88 40
2024 Information technology 0 100 20
2024 Data sciences 19 81 70
2024 Other services to the public 25 75 25
2024 None of the above 16 84 50
2022 Communications or public affairs 21 79 10
2022 Science and technology 35 65 10
2022 Administration and operations 18 82 20
2022 Human resources 0 100 10
2022 Information management 17 83 10
2022 Information technology 26 74 30
2022 Data sciences 6 94 60
2022 Project management 0 100 35
2022 Other services to the public 0 100 15
2022 None of the above 20 80 45
2020 Data sciences 21 79 20
2019 Data sciences 24 76 35

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information management 0 100 10
2024 Data sciences 6 94 70
2024 Project management 0 100 35
2024 Other services to the public 0 100 25
2022 Communications or public affairs 21 79 10
2022 Science and technology 0 100 10
2022 Administration and operations 4 96 20
2022 Human resources 0 100 10
2022 Information management 16 84 10
2022 Information technology 3 97 30
2022 Data sciences 5 95 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 15
2022 None of the above 0 100 45
2020 Information technology 0 100 30
2020 Data sciences 0 100 20
2020 Project management 0 100 20
2020 None of the above 0 100 15
2019 Data sciences 16 84 35
2019 None of the above 0 100 15

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Project management 0 100 35
2022 Communications or public affairs 18 82 10
2022 Science and technology 9 91 10
2022 Administration and operations 7 93 20
2022 Human resources 0 100 10
2022 Information management 17 83 10
2022 Information technology 13 87 30
2022 Data sciences 2 98 60
2022 Project management 3 97 35
2022 Other services to the public 9 91 15
2022 None of the above 10 90 45
2020 Project management 0 100 20
2019 Information technology 0 100 15
2019 None of the above 0 100 15

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Communications or public affairs 0 100 10
2022 Science and technology 0 100 10
2022 Administration and operations 19 81 20
2022 Human resources 16 84 10
2022 Information management 16 84 10
2022 Information technology 10 90 30
2022 Data sciences 10 90 60
2022 Project management 6 94 35
2022 Other services to the public 7 93 15
2022 None of the above 0 100 45
2020 Administration and operations 0 100 20
2020 None of the above 0 100 15

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 14 86 40
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Data sciences 14 86 70
2022 Communications or public affairs 12 88 10
2022 Science and technology 16 84 10
2022 Administration and operations 6 94 20
2022 Human resources 7 93 10
2022 Information management 0 100 10
2022 Information technology 10 90 30
2022 Data sciences 6 94 60
2022 Project management 8 92 35
2022 Other services to the public 15 85 15
2022 None of the above 2 98 45
2020 Information technology 16 84 30
2019 Information technology 0 100 15

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 58 42 40
2024 Administration and operations 52 48 30
2024 Information management 63 37 10
2024 Information technology 56 44 20
2024 Data sciences 48 52 70
2024 Project management 64 36 35
2024 Other services to the public 38 62 25
2024 None of the above 51 49 50
2022 Communications or public affairs 44 56 10
2022 Science and technology 33 67 10
2022 Administration and operations 40 60 20
2022 Human resources 48 52 10
2022 Information management 59 41 10
2022 Information technology 47 53 30
2022 Data sciences 49 51 60
2022 Project management 58 42 35
2022 Other services to the public 57 43 15
2022 None of the above 54 46 45
2020 Administration and operations 36 64 20
2020 Information technology 46 54 30
2020 Data sciences 54 46 20
2020 Project management 48 52 20
2020 None of the above 55 45 15
2019 Administration and operations 34 66 15
2019 Information technology 44 56 15
2019 Data sciences 54 46 35
2019 Project management 50 50 20
2019 None of the above 57 43 15

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Information management 0 100 10
2024 Other services to the public 0 100 20
2022 Science and technology 0 100 10
2022 Administration and operations 16 84 20
2022 Human resources 10 90 10
2022 Information management 0 100 10
2022 Information technology 4 96 30
2022 Data sciences 7 93 60
2022 Project management 6 94 35
2022 Other services to the public 8 92 10
2022 None of the above 0 100 40

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Data sciences 15 85 70
2022 Science and technology 19 81 10
2022 Administration and operations 5 95 20
2022 Human resources 0 100 10
2022 Information management 10 90 10
2022 Information technology 4 96 30
2022 Data sciences 12 88 60
2022 Project management 15 85 35
2022 Other services to the public 37 63 10
2022 None of the above 12 88 40
2019 Information technology 0 100 15

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Other services to the public 0 100 20
2022 Science and technology 0 100 10
2022 Administration and operations 9 91 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 3 97 30
2022 Data sciences 2 98 60
2022 Project management 5 95 35
2022 Other services to the public 7 93 10
2022 None of the above 2 98 40
2020 Project management 0 100 20
2019 Information technology 0 100 15

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 0 100 25
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Other services to the public 0 100 20
2024 None of the above 0 100 45
2022 Science and technology 0 100 10
2022 Administration and operations 9 91 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 3 97 30
2022 Data sciences 5 95 60
2022 Project management 6 94 35
2022 Other services to the public 0 100 10
2022 None of the above 2 98 40
2019 Information technology 0 100 15
2019 None of the above 0 100 15

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information management 0 100 10
2024 Project management 0 100 35
2024 Other services to the public 0 100 20
2024 None of the above 0 100 45
2022 Science and technology 0 100 10
2022 Administration and operations 5 95 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 0 100 30
2022 Data sciences 2 98 60
2022 Project management 0 100 35
2022 Other services to the public 0 100 10
2022 None of the above 0 100 40
2020 Project management 0 100 20
2019 Information technology 0 100 15

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information management 0 100 10
2024 Project management 0 100 35
2022 Science and technology 0 100 10
2022 Administration and operations 7 93 20
2022 Human resources 0 100 10
2022 Information management 20 80 10
2022 Information technology 0 100 30
2022 Data sciences 2 98 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 10
2022 None of the above 0 100 40
2020 Project management 0 100 20
2019 None of the above 0 100 15

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 35
2024 Information technology 0 100 20
2024 Data sciences 10 90 70
2022 Science and technology 47 53 10
2022 Administration and operations 9 91 20
2022 Human resources 18 82 10
2022 Information management 0 100 10
2022 Information technology 11 89 30
2022 Data sciences 3 97 60
2022 Project management 12 88 35
2022 Other services to the public 8 92 10
2022 None of the above 10 90 40

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 19 81 35
2024 Administration and operations 18 82 25
2024 Data sciences 17 83 70
2024 Project management 14 86 35
2024 None of the above 14 86 45
2022 Science and technology 10 90 10
2022 Administration and operations 16 84 20
2022 Human resources 8 92 10
2022 Information management 19 81 10
2022 Information technology 17 83 30
2022 Data sciences 14 86 60
2022 Project management 3 97 35
2022 Other services to the public 21 79 10
2022 None of the above 15 85 40

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 19 81 35
2024 Data sciences 13 87 70
2024 Project management 14 86 35
2024 None of the above 13 87 45
2022 Science and technology 0 100 10
2022 Administration and operations 24 76 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 14 86 30
2022 Data sciences 5 95 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 10
2022 None of the above 7 93 40

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 30 70 35
2024 Administration and operations 31 69 25
2024 Data sciences 49 51 70
2024 Project management 29 71 35
2024 Other services to the public 27 73 20
2024 None of the above 24 76 45
2022 Science and technology 28 72 10
2022 Administration and operations 24 76 20
2022 Human resources 22 78 10
2022 Information management 28 72 10
2022 Information technology 33 67 30
2022 Data sciences 25 75 60
2022 Project management 24 76 35
2022 Other services to the public 16 84 10
2022 None of the above 30 70 40
2019 None of the above 33 67 15

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Data sciences 9 91 70
2024 Project management 0 100 35
2024 Other services to the public 0 100 20
2022 Science and technology 0 100 10
2022 Administration and operations 28 72 20
2022 Human resources 0 100 10
2022 Information management 9 91 10
2022 Information technology 4 96 30
2022 Data sciences 6 94 60
2022 Project management 9 91 35
2022 Other services to the public 0 100 10
2022 None of the above 0 100 40

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 39 61 35
2024 Administration and operations 33 67 25
2024 Data sciences 56 44 70
2024 Project management 48 52 35
2024 Other services to the public 52 48 20
2024 None of the above 33 67 45
2022 Science and technology 29 71 10
2022 Administration and operations 43 57 20
2022 Human resources 52 48 10
2022 Information management 41 59 10
2022 Information technology 50 50 30
2022 Data sciences 33 67 60
2022 Project management 39 61 35
2022 Other services to the public 36 64 10
2022 None of the above 51 49 40
2020 Project management 34 66 20
2019 Information technology 38 62 15
2019 None of the above 60 40 15

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Project management 0 100 35
2024 Other services to the public 0 100 20
2022 Science and technology 0 100 10
2022 Administration and operations 5 95 20
2022 Human resources 0 100 10
2022 Information management 0 100 10
2022 Information technology 7 93 30
2022 Data sciences 0 100 60
2022 Project management 3 97 35
2022 Other services to the public 0 100 10
2022 None of the above 0 100 40
2020 Project management 0 100 20
2019 None of the above 0 100 15

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 63 37 35
2024 Administration and operations 83 17 25
2024 Information management 85 15 10
2024 Information technology 41 59 20
2024 Data sciences 65 35 70
2024 Project management 65 35 35
2024 Other services to the public 63 37 20
2024 None of the above 64 36 45
2022 Science and technology 63 37 10
2022 Administration and operations 50 50 20
2022 Human resources 57 43 10
2022 Information management 90 10 10
2022 Information technology 75 25 30
2022 Data sciences 61 39 60
2022 Project management 69 31 35
2022 Other services to the public 92 8 10
2022 None of the above 62 38 40
2020 Project management 66 34 20
2019 Information technology 63 37 15

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information management 0 100 10
2024 Information technology 0 100 20
2024 Data sciences 7 93 70
2024 Project management 0 100 35
2024 Other services to the public 0 100 20
2024 None of the above 0 100 45

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 21 79 35
2024 Administration and operations 32 68 25
2024 Information technology 41 59 20
2024 Data sciences 14 86 70
2024 Project management 17 83 35
2024 Other services to the public 37 63 20
2024 None of the above 28 72 45
2022 Science and technology 9 91 10
2022 Administration and operations 21 79 20
2022 Human resources 0 100 10
2022 Information management 11 89 10
2022 Information technology 27 73 30
2022 Data sciences 17 83 60
2022 Project management 17 83 35
2022 Other services to the public 0 100 10
2022 None of the above 26 74 40

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 14 13 1 5 41 9 61 13 395
2024 Intelligence analysts 29 8 13 1 5 39 6 66 11 65
2024 Communications or public affairs 10 9 11 7 1 54 8 51 20 125
2024 Access to information and privacy 13 17 11 2 0 54 3 70 4 50
2024 Security 35 19 14 0 3 29 0 75 5 20
2024 Science and technology 9 22 12 4 3 42 8 63 14 100
2024 Library services 0 0 7 18 0 65 10 0 72 15
2024 Administration and operations 18 16 18 3 3 35 7 59 11 490
2024 Human resources 21 18 13 1 3 38 6 70 7 135
2024 Financial management 22 17 15 3 1 34 9 67 7 95
2024 Information management 13 13 18 2 3 43 8 53 10 155
2024 Information technology 17 14 17 3 2 39 7 58 10 405
2024 Data sciences 12 10 13 5 4 47 9 52 19 840
2024 Project management 14 13 19 3 5 39 8 51 14 410
2024 Other services to the public 17 12 13 2 4 42 10 60 12 365
2024 None of the above 11 9 14 1 4 48 12 51 15 640
2022 Client contact centre 16 21 18 1 1 31 12 65 4 110
2022 Communications or public affairs 8 10 15 2 4 44 16 46 16 145
2022 Access to information and privacy 12 14 16 0 0 37 21 63 0 45
2022 Science and technology 16 17 10 2 2 36 17 69 9 175
2022 Administration and operations 19 17 16 2 2 38 7 64 8 405
2022 Human resources 14 13 12 3 3 45 11 60 13 175
2022 Financial management 18 17 15 0 1 39 10 70 2 110
2022 Information management 14 12 17 2 3 42 10 54 12 155
2022 Information technology 14 12 13 3 4 44 10 57 15 525
2022 Data sciences 15 11 13 2 2 47 10 60 10 890
2022 Policy 14 11 17 4 1 44 8 53 11 55
2022 Project management 11 20 18 4 2 38 7 56 11 495
2022 Other services to the public 19 9 12 4 2 42 10 60 14 195
2022 None of the above 13 10 14 3 4 48 8 51 16 570
2020 Client contact centre 25 15 17 2 6 29 5 62 13 115
2020 Communications or public affairs 21 13 19 2 0 38 7 62 3 110
2020 Access to information and privacy 25 16 17 0 0 30 12 71 0 35
2020 Security 42 16 13 0 0 23 5 82 0 20
2020 Science and technology 16 17 9 3 3 43 10 68 13 110
2020 Administration and operations 29 16 15 2 2 31 5 70 6 435
2020 Human resources 26 17 13 2 1 32 9 73 5 165
2020 Financial management 28 21 13 1 2 28 7 75 5 105
2020 Procurement 32 24 19 0 0 19 6 74 0 15
2020 Information management 28 19 11 1 2 33 6 78 4 125
2020 Information technology 23 16 13 3 2 37 6 69 8 500
2020 Internal audit 29 10 21 0 0 31 10 65 0 10
2020 Evaluation 0 20 12 4 8 44 12 46 27 25
2020 Data sciences 21 17 12 4 1 38 7 68 9 725
2020 Policy 17 13 13 3 0 40 13 64 7 30
2020 Project management 27 19 15 2 2 29 6 70 7 390
2020 Other services to the public 27 13 12 5 1 33 10 70 10 150
2020 None of the above 19 13 15 2 1 40 9 62 7 520
2019 Client contact centre 22 17 20 2 4 28 7 59 9 135
2019 Health care practitioners 6 25 24 0 0 33 12 56 0 15
2019 Communications or public affairs 22 10 19 2 3 30 15 58 8 110
2019 Access to information and privacy 27 17 14 3 0 24 16 72 5 35
2019 Security 20 36 14 19 0 5 7 63 22 15
2019 Science and technology 15 21 11 2 2 37 12 71 7 140
2019 Library services 20 0 18 0 0 54 8 53 0 10
2019 Administration and operations 27 16 19 2 3 23 9 64 8 395
2019 Human resources 29 18 17 3 0 24 9 70 4 140
2019 Financial management 29 19 15 3 1 24 10 72 5 120
2019 Procurement 39 20 24 0 0 11 5 71 0 15
2019 Information management 24 18 18 3 0 29 7 67 4 150
2019 Information technology 21 18 14 2 1 37 8 70 5 590
2019 Internal audit 30 10 0 0 0 40 20 100 0 10
2019 Evaluation 15 6 9 6 3 46 15 54 22 35
2019 Data sciences 24 11 10 3 2 38 11 69 10 760
2019 Policy 12 20 8 4 4 48 4 66 17 25
2019 Project management 21 20 18 3 3 28 6 63 9 405
2019 Other services to the public 29 14 17 2 2 24 11 67 7 165
2019 None of the above 17 14 16 3 2 35 12 60 9 560

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 27 13 2 6 17 3 75 9 395
2024 Health care practitioners 33 25 8 0 16 18 0 71 20 15
2024 Intelligence analysts 43 14 11 3 3 25 0 76 9 65
2024 Communications or public affairs 28 29 15 5 2 20 2 73 9 125
2024 Access to information and privacy 32 29 15 2 0 18 3 78 3 50
2024 Security 38 28 10 0 3 21 0 84 4 20
2024 Science and technology 24 45 15 6 3 7 0 75 9 100
2024 Administration and operations 31 29 14 4 4 16 2 74 9 490
2024 Human resources 38 28 11 4 3 16 1 78 8 135
2024 Financial management 34 28 12 3 2 19 2 78 7 95
2024 Information management 25 36 14 4 3 15 3 75 8 155
2024 Information technology 28 35 14 3 3 17 1 76 7 405
2024 Internal audit 76 17 6 0 0 0 0 94 0 10
2024 Data sciences 28 30 15 6 4 15 2 70 12 840
2024 Policy 21 30 15 8 6 17 3 64 17 35
2024 Project management 26 30 17 5 5 14 3 68 12 410
2024 Other services to the public 35 27 12 3 3 16 4 77 8 365
2024 None of the above 24 25 14 5 5 23 4 67 13 640
2022 Client contact centre 25 46 9 3 1 15 1 85 5 110
2022 Communications or public affairs 24 27 14 5 4 20 6 69 12 145
2022 Access to information and privacy 33 33 16 2 0 10 5 78 2 45
2022 Security 38 24 21 7 0 10 0 68 8 20
2022 Science and technology 27 38 14 4 3 13 3 77 7 175
2022 Administration and operations 33 30 13 3 2 17 2 78 6 405
2022 Human resources 28 30 12 3 2 19 6 77 7 175
2022 Financial management 26 43 15 2 3 10 2 77 6 110
2022 Procurement 38 5 8 5 6 30 8 70 17 15
2022 Information management 33 30 16 2 4 12 2 74 7 160
2022 Information technology 30 30 14 3 4 18 2 75 8 525
2022 Evaluation 21 41 18 2 0 9 9 76 2 40
2022 Data sciences 31 31 13 4 2 18 2 77 8 890
2022 Policy 26 25 16 5 1 25 2 69 9 55
2022 Project management 26 36 15 5 3 13 2 73 9 500
2022 Other services to the public 35 25 15 3 4 16 1 73 8 195
2022 None of the above 24 27 18 4 4 20 3 66 10 570
2020 Client contact centre 38 26 15 1 5 11 4 75 7 115
2020 Communications or public affairs 42 25 14 3 0 14 2 80 3 110
2020 Access to information and privacy 44 22 14 0 0 14 6 82 0 35
2020 Security 52 32 10 0 0 5 0 89 0 20
2020 Science and technology 40 32 13 3 3 8 1 79 7 110
2020 Administration and operations 46 28 10 2 1 11 1 84 4 435
2020 Human resources 46 31 10 2 1 9 1 85 4 165
2020 Financial management 46 38 7 4 2 1 2 87 6 105
2020 Procurement 45 30 6 7 0 12 0 85 8 15
2020 Information management 51 27 12 1 2 7 1 84 2 125
2020 Information technology 44 31 9 3 2 10 1 84 6 495
2020 Internal audit 60 10 21 0 0 10 0 77 0 10
2020 Evaluation 28 44 4 0 8 12 4 86 10 25
2020 Data sciences 39 33 11 4 1 10 1 82 5 725
2020 Policy 47 30 7 7 0 10 0 85 7 30
2020 Project management 42 33 11 3 2 9 1 83 5 395
2020 Other services to the public 41 29 15 3 3 9 1 77 6 150
2020 None of the above 40 29 14 3 1 11 2 79 5 520
2019 Client contact centre 43 32 13 4 2 5 1 80 6 135
2019 Health care practitioners 20 27 33 0 0 20 0 58 0 15
2019 Communications or public affairs 41 29 13 2 2 11 3 81 4 110
2019 Access to information and privacy 54 27 8 0 0 5 5 91 0 35
2019 Security 43 36 7 14 0 0 0 79 14 15
2019 Science and technology 41 32 8 3 2 12 1 85 6 140
2019 Library services 68 16 8 0 0 9 0 91 0 10
2019 Administration and operations 40 31 14 3 3 9 1 78 6 400
2019 Human resources 45 32 11 2 1 7 1 85 3 140
2019 Financial management 51 27 10 2 1 7 2 86 3 120
2019 Procurement 39 37 18 0 0 0 5 81 0 15
2019 Information management 50 25 15 2 0 7 1 81 2 150
2019 Information technology 41 31 11 2 1 14 1 84 3 590
2019 Internal audit 60 21 10 0 0 9 0 89 0 10
2019 Evaluation 45 25 9 3 6 12 0 80 10 35
2019 Data sciences 43 28 10 3 2 12 2 83 5 760
2019 Policy 28 28 8 4 0 28 4 82 6 25
2019 Project management 41 33 13 2 2 8 1 81 5 400
2019 Other services to the public 49 24 14 2 3 6 2 80 5 165
2019 None of the above 40 28 13 2 1 12 3 80 4 560

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 22 78 390
2024 Health care practitioners 8 92 15
2024 Intelligence analysts 18 82 65
2024 Communications or public affairs 19 81 125
2024 Access to information and privacy 15 85 50
2024 Security 15 85 20
2024 Science and technology 14 86 100
2024 Library services 16 84 15
2024 Administration and operations 22 78 490
2024 Human resources 25 75 135
2024 Financial management 12 88 95
2024 Information management 21 79 155
2024 Information technology 18 82 405
2024 Internal audit 28 72 10
2024 Evaluation 26 74 20
2024 Data sciences 19 81 840
2024 Policy 15 85 35
2024 Project management 19 81 410
2024 Other services to the public 17 83 365
2024 None of the above 18 82 640
2022 Client contact centre 15 85 110
2022 Communications or public affairs 15 85 145
2022 Access to information and privacy 13 87 45
2022 Security 8 92 20
2022 Science and technology 13 87 175
2022 Library services 20 80 15
2022 Administration and operations 14 86 405
2022 Human resources 15 85 175
2022 Financial management 11 89 110
2022 Procurement 12 88 15
2022 Information management 20 80 160
2022 Information technology 17 83 525
2022 Internal audit 5 95 15
2022 Evaluation 19 81 40
2022 Data sciences 13 87 890
2022 Policy 22 78 55
2022 Project management 13 87 500
2022 Other services to the public 14 86 195
2022 None of the above 18 82 570
2020 Client contact centre 6 94 110
2020 Communications or public affairs 9 91 110
2020 Access to information and privacy 12 88 35
2020 Security 5 95 15
2020 Science and technology 12 88 110
2020 Administration and operations 11 89 430
2020 Human resources 14 86 165
2020 Financial management 9 91 105
2020 Procurement 0 100 15
2020 Information management 12 88 125
2020 Information technology 11 89 495
2020 Internal audit 29 71 10
2020 Evaluation 8 92 25
2020 Data sciences 9 91 725
2020 Policy 10 90 30
2020 Project management 11 89 395
2020 Other services to the public 14 86 145
2020 None of the above 12 88 515
2019 Client contact centre 12 88 135
2019 Health care practitioners 6 94 15
2019 Communications or public affairs 13 87 110
2019 Access to information and privacy 11 89 35
2019 Security 7 93 15
2019 Science and technology 7 93 140
2019 Library services 8 92 10
2019 Administration and operations 12 88 400
2019 Human resources 21 79 140
2019 Financial management 7 93 120
2019 Procurement 13 87 15
2019 Information management 10 90 150
2019 Information technology 10 90 590
2019 Internal audit 20 80 10
2019 Evaluation 33 67 35
2019 Data sciences 12 88 765
2019 Policy 8 92 25
2019 Project management 12 88 400
2019 Other services to the public 12 88 165
2019 None of the above 13 87 560

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 63 37 85
2024 Intelligence analysts 57 43 10
2024 Communications or public affairs 54 46 25
2024 Science and technology 70 30 15
2024 Administration and operations 62 38 110
2024 Human resources 55 45 30
2024 Financial management 42 58 10
2024 Information management 72 28 35
2024 Information technology 62 38 70
2024 Data sciences 64 36 170
2024 Project management 68 32 80
2024 Other services to the public 66 34 65
2024 None of the above 64 36 120
2022 Client contact centre 68 32 20
2022 Communications or public affairs 81 19 20
2022 Science and technology 56 44 20
2022 Administration and operations 46 54 55
2022 Human resources 58 42 30
2022 Financial management 32 68 10
2022 Information management 46 54 35
2022 Information technology 60 40 90
2022 Data sciences 59 41 120
2022 Policy 61 39 15
2022 Project management 57 43 70
2022 Other services to the public 54 46 30
2022 None of the above 53 47 110
2020 Communications or public affairs 62 38 10
2020 Science and technology 76 24 15
2020 Administration and operations 43 57 50
2020 Human resources 55 45 25
2020 Financial management 71 29 10
2020 Information management 77 23 15
2020 Information technology 59 41 55
2020 Data sciences 60 40 70
2020 Project management 38 62 45
2020 Other services to the public 40 60 20
2020 None of the above 56 44 65

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 69 31 85
2024 Intelligence analysts 42 58 10
2024 Communications or public affairs 82 18 25
2024 Science and technology 66 34 15
2024 Administration and operations 81 19 110
2024 Human resources 74 26 30
2024 Financial management 91 9 10
2024 Information management 71 29 35
2024 Information technology 65 35 70
2024 Data sciences 70 30 170
2024 Project management 75 25 80
2024 Other services to the public 86 14 65
2024 None of the above 78 22 120
2022 Client contact centre 79 21 20
2022 Communications or public affairs 61 39 20
2022 Science and technology 48 52 20
2022 Administration and operations 71 29 55
2022 Human resources 83 17 30
2022 Financial management 76 24 10
2022 Information management 59 41 35
2022 Information technology 71 29 90
2022 Data sciences 65 35 115
2022 Policy 85 15 15
2022 Project management 63 37 70
2022 Other services to the public 86 14 30
2022 None of the above 73 27 110
2020 Communications or public affairs 100 0 10
2020 Science and technology 85 15 15
2020 Administration and operations 74 26 50
2020 Human resources 80 20 25
2020 Financial management 81 19 10
2020 Information management 70 30 15
2020 Information technology 75 25 55
2020 Data sciences 83 17 70
2020 Project management 84 16 45
2020 Other services to the public 91 9 20
2020 None of the above 89 11 65
2019 Client contact centre 81 19 15
2019 Communications or public affairs 80 20 15
2019 Science and technology 78 22 10
2019 Administration and operations 75 25 50
2019 Human resources 97 3 30
2019 Information management 73 27 15
2019 Information technology 84 16 60
2019 Evaluation 82 18 10
2019 Data sciences 89 11 90
2019 Project management 87 13 50
2019 Other services to the public 85 15 20
2019 None of the above 93 7 70

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 39 7 6 5 3 0 82 11 60
2024 Communications or public affairs 40 40 16 0 4 0 0 80 4 20
2024 Science and technology 10 65 18 7 0 0 0 75 7 10
2024 Administration and operations 42 29 8 12 8 2 0 72 20 90
2024 Human resources 64 28 0 8 0 0 0 92 8 25
2024 Financial management 52 19 8 10 11 0 0 71 21 10
2024 Information management 45 36 4 10 5 0 0 81 15 25
2024 Information technology 37 24 6 8 17 7 0 67 27 45
2024 Data sciences 34 36 6 13 11 0 0 70 24 120
2024 Project management 35 30 8 16 9 1 0 66 26 60
2024 Other services to the public 58 24 9 5 3 0 0 82 8 55
2024 None of the above 37 29 11 12 9 2 0 68 21 95
2022 Client contact centre 49 22 0 28 0 0 0 72 28 15
2022 Communications or public affairs 60 23 17 0 0 0 0 83 0 15
2022 Science and technology 40 34 8 9 10 0 0 74 18 10
2022 Administration and operations 47 45 6 0 3 0 0 92 3 40
2022 Human resources 50 29 0 18 4 0 0 79 21 25
2022 Information management 46 40 0 14 0 0 0 86 14 20
2022 Information technology 43 33 5 9 8 2 0 77 17 60
2022 Data sciences 44 24 9 17 4 1 0 70 21 80
2022 Policy 35 47 0 17 0 0 0 83 17 10
2022 Project management 38 37 6 11 5 2 0 77 17 45
2022 Other services to the public 39 48 4 6 3 0 0 87 9 25
2022 None of the above 36 37 7 14 4 1 0 74 18 80
2020 Communications or public affairs 11 70 0 20 0 0 0 80 20 10
2020 Science and technology 58 34 0 8 0 0 0 92 8 10
2020 Administration and operations 58 40 2 0 0 0 0 98 0 40
2020 Human resources 68 27 5 0 0 0 0 95 0 20
2020 Information management 36 64 0 0 0 0 0 100 0 10
2020 Information technology 45 36 9 10 0 0 0 81 10 40
2020 Data sciences 47 33 9 5 5 2 0 81 10 60
2020 Project management 53 31 8 6 3 0 0 84 8 35
2020 Other services to the public 61 36 0 0 0 4 0 100 0 20
2020 None of the above 46 34 5 9 4 2 0 82 13 55
2019 Client contact centre 23 48 14 8 8 0 0 70 16 15
2019 Communications or public affairs 42 41 0 9 8 0 0 83 17 10
2019 Administration and operations 52 34 0 11 3 0 0 86 14 35
2019 Human resources 57 20 11 4 4 0 4 80 8 25
2019 Information management 37 36 9 18 0 0 0 73 18 10
2019 Information technology 46 36 6 6 6 0 0 82 12 50
2019 Data sciences 46 32 5 12 5 0 0 78 17 80
2019 Project management 53 30 8 7 3 0 0 83 10 40
2019 Other services to the public 53 35 12 0 0 0 0 88 0 15
2019 None of the above 53 29 1 12 5 0 0 82 16 65

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 28 11 7 5 4 9 75 13 395
2024 Health care practitioners 39 13 19 0 16 0 12 59 19 15
2024 Intelligence analysts 42 33 8 2 6 3 6 82 9 65
2024 Communications or public affairs 53 23 8 5 4 2 4 81 10 125
2024 Access to information and privacy 45 21 14 2 4 7 7 77 6 50
2024 Security 62 28 5 0 0 4 0 94 0 20
2024 Science and technology 48 36 7 4 2 2 2 87 6 100
2024 Library services 54 32 0 7 8 0 0 86 14 15
2024 Administration and operations 48 27 7 6 4 3 4 82 11 490
2024 Human resources 57 26 5 4 2 2 3 88 7 135
2024 Financial management 52 26 7 9 0 1 5 84 9 95
2024 Information management 45 32 7 6 3 2 4 82 10 155
2024 Information technology 48 31 6 6 3 3 3 84 9 405
2024 Internal audit 79 21 0 0 0 0 0 100 0 10
2024 Evaluation 47 20 7 5 4 0 18 81 11 20
2024 Data sciences 44 33 8 6 3 3 3 82 10 845
2024 Policy 49 23 12 12 3 0 0 72 15 35
2024 Project management 47 32 6 7 3 3 1 83 11 410
2024 Other services to the public 50 25 7 4 6 3 5 82 10 365
2024 None of the above 42 29 6 7 4 6 6 81 12 640
2022 Client contact centre 46 31 8 5 0 5 6 86 5 110
2022 Communications or public affairs 55 32 4 2 3 0 3 90 5 145
2022 Access to information and privacy 63 30 4 0 0 0 4 96 0 45
2022 Security 48 35 16 0 0 0 0 84 0 20
2022 Science and technology 42 35 9 2 1 5 7 87 3 175
2022 Library services 69 23 0 0 7 0 0 93 7 15
2022 Administration and operations 46 35 7 5 2 3 2 84 8 405
2022 Human resources 50 35 6 4 1 1 3 89 5 175
2022 Financial management 49 32 7 3 4 2 4 85 7 110
2022 Procurement 62 18 13 7 0 0 0 80 7 15
2022 Information management 48 27 8 9 2 2 4 80 11 160
2022 Information technology 46 32 8 4 2 4 4 84 7 520
2022 Internal audit 40 44 0 6 0 11 0 93 7 15
2022 Evaluation 48 24 7 7 2 2 9 81 11 40
2022 Data sciences 46 35 8 5 1 2 3 86 6 890
2022 Policy 46 36 7 2 4 0 6 87 6 55
2022 Project management 46 34 6 6 3 3 2 84 10 500
2022 Other services to the public 53 30 6 4 2 2 3 88 5 195
2022 None of the above 44 32 9 5 4 3 3 81 10 575
2020 Client contact centre 46 30 8 4 1 5 6 86 6 115
2020 Communications or public affairs 50 31 7 7 2 2 1 83 9 105
2020 Access to information and privacy 49 28 6 9 0 9 0 84 9 35
2020 Security 64 19 11 0 0 0 5 89 0 15
2020 Science and technology 47 28 9 3 5 4 4 81 9 110
2020 Administration and operations 54 28 6 4 2 2 4 87 6 435
2020 Human resources 59 26 6 3 2 0 3 88 5 165
2020 Financial management 56 25 8 1 3 6 2 88 4 105
2020 Procurement 45 38 12 0 0 5 0 87 0 15
2020 Information management 56 23 6 4 2 6 4 87 6 125
2020 Information technology 49 31 8 3 2 4 3 85 6 500
2020 Internal audit 48 32 10 10 0 0 0 81 10 10
2020 Evaluation 36 52 12 0 0 0 0 88 0 25
2020 Data sciences 48 33 7 3 2 3 3 87 5 725
2020 Policy 77 10 7 0 0 3 3 93 0 30
2020 Project management 44 37 10 3 1 3 3 86 4 395
2020 Other services to the public 50 33 8 3 1 2 4 88 4 150
2020 None of the above 51 28 9 4 1 2 4 85 6 520
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 26 9 9 11 2 1 71 21 395
2024 Health care practitioners 53 21 13 5 8 0 0 74 13 15
2024 Intelligence analysts 49 29 7 5 6 0 3 81 12 65
2024 Communications or public affairs 54 29 2 5 9 1 1 84 14 125
2024 Access to information and privacy 48 30 6 4 7 4 2 82 12 50
2024 Security 57 33 3 4 3 0 0 90 7 20
2024 Science and technology 54 33 7 4 1 1 0 88 5 100
2024 Library services 73 21 0 0 7 0 0 93 7 15
2024 Administration and operations 56 25 7 4 6 1 1 83 10 490
2024 Human resources 56 33 4 2 5 1 0 89 6 135
2024 Financial management 64 24 6 2 3 1 1 90 4 95
2024 Information management 51 26 10 7 3 1 0 79 11 155
2024 Information technology 56 27 6 4 4 2 1 86 8 405
2024 Internal audit 87 13 0 0 0 0 0 100 0 10
2024 Evaluation 73 11 11 5 0 0 0 85 5 20
2024 Data sciences 58 28 6 3 3 1 0 87 6 845
2024 Policy 46 23 15 13 3 0 0 69 16 35
2024 Project management 56 28 5 6 4 1 0 85 10 410
2024 Other services to the public 53 27 9 3 6 1 1 82 9 365
2024 None of the above 51 26 9 6 6 2 1 79 12 640
2022 Client contact centre 48 33 10 6 2 2 0 83 7 110
2022 Communications or public affairs 63 31 2 2 2 0 0 94 4 145
2022 Access to information and privacy 64 25 11 0 0 0 0 89 0 45
2022 Security 65 15 20 0 0 0 0 80 0 20
2022 Science and technology 55 32 5 5 1 1 1 89 5 175
2022 Library services 81 12 7 0 0 0 0 93 0 15
2022 Administration and operations 51 29 9 6 4 0 0 80 10 405
2022 Human resources 56 27 10 5 2 1 0 84 7 175
2022 Financial management 55 32 5 6 3 0 0 87 9 110
2022 Procurement 56 25 0 18 0 0 0 82 18 15
2022 Information management 56 29 8 4 2 1 0 86 6 160
2022 Information technology 52 29 8 3 6 2 1 83 8 525
2022 Internal audit 66 23 0 0 11 0 0 89 11 15
2022 Evaluation 62 23 5 4 2 2 3 89 7 40
2022 Data sciences 57 31 4 4 2 1 1 89 7 890
2022 Policy 60 29 2 7 2 0 0 89 9 55
2022 Project management 55 27 6 7 3 1 0 83 10 500
2022 Other services to the public 61 21 10 2 2 2 2 85 4 195
2022 None of the above 50 30 6 5 6 2 2 83 12 575
2020 Client contact centre 53 23 7 9 4 3 1 79 14 115
2020 Communications or public affairs 51 25 7 12 4 0 0 77 16 110
2020 Access to information and privacy 56 25 3 11 0 3 3 85 12 35
2020 Security 58 24 8 5 0 5 0 86 5 20
2020 Science and technology 49 32 11 2 5 1 0 81 7 110
2020 Administration and operations 56 27 7 4 4 2 0 85 8 435
2020 Human resources 62 24 8 4 2 1 0 86 6 165
2020 Financial management 59 25 11 1 3 1 0 85 4 105
2020 Procurement 58 32 5 6 0 0 0 90 6 15
2020 Information management 55 30 7 7 1 0 0 84 9 130
2020 Information technology 53 30 8 4 3 2 0 84 7 500
2020 Internal audit 69 21 10 0 0 0 0 90 0 10
2020 Evaluation 44 40 4 12 0 0 0 84 12 25
2020 Data sciences 55 28 9 5 2 1 0 84 7 720
2020 Policy 67 26 7 0 0 0 0 93 0 30
2020 Project management 54 29 8 6 2 1 1 84 8 390
2020 Other services to the public 54 31 6 3 3 3 0 87 7 150
2020 None of the above 53 27 9 6 3 1 1 82 9 520

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 4 4 13 5 36 8 30 66 13 395
2024 Health care practitioners 0 0 12 6 43 14 25 80 0 15
2024 Intelligence analysts 0 8 11 6 35 5 35 68 13 60
2024 Communications or public affairs 4 7 7 4 36 6 36 68 19 125
2024 Access to information and privacy 3 10 13 7 31 20 16 60 21 50
2024 Security 7 8 19 8 20 19 19 45 25 20
2024 Science and technology 1 5 9 10 51 8 17 80 7 100
2024 Library services 0 0 6 15 36 9 34 89 0 15
2024 Administration and operations 3 5 13 4 44 5 27 70 11 490
2024 Human resources 1 5 7 5 42 8 31 78 11 135
2024 Financial management 6 3 16 4 39 11 21 63 14 95
2024 Information management 3 3 13 5 47 4 25 73 9 155
2024 Information technology 5 6 10 8 43 8 21 72 14 405
2024 Internal audit 0 0 0 8 45 0 47 100 0 10
2024 Evaluation 0 7 15 7 50 0 20 72 9 20
2024 Data sciences 3 4 11 8 43 7 24 74 10 840
2024 Policy 0 3 12 9 38 8 30 76 5 35
2024 Project management 5 4 13 7 40 5 26 68 13 410
2024 Other services to the public 4 6 9 4 40 6 31 70 16 365
2024 None of the above 4 5 11 4 38 9 30 68 14 640
2022 Client contact centre 6 5 5 7 41 6 30 76 17 110
2022 Communications or public affairs 4 8 7 9 39 8 26 72 17 145
2022 Access to information and privacy 2 2 12 4 54 5 21 78 6 45
2022 Security 13 3 4 6 32 13 27 65 27 20
2022 Science and technology 1 3 12 8 48 4 25 78 6 175
2022 Library services 0 7 12 0 49 0 32 72 11 15
2022 Administration and operations 3 4 10 5 44 6 28 75 10 405
2022 Human resources 2 5 6 6 42 4 35 78 12 175
2022 Financial management 2 1 12 12 49 4 19 80 4 110
2022 Procurement 0 6 0 6 36 18 34 87 13 15
2022 Information management 2 4 8 4 42 8 32 77 10 155
2022 Information technology 4 5 14 7 39 10 22 67 13 520
2022 Internal audit 5 11 0 0 50 0 34 76 24 15
2022 Evaluation 0 2 11 9 39 12 27 78 3 40
2022 Data sciences 3 4 9 6 44 7 27 76 10 890
2022 Policy 0 12 5 3 34 12 33 68 22 55
2022 Project management 2 4 13 6 45 6 25 74 8 500
2022 Other services to the public 3 4 9 3 43 7 30 74 11 195
2022 None of the above 3 4 12 5 43 7 25 71 11 570

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 33 16 10 6 4 1 66 17 395
2024 Health care practitioners 44 16 23 0 16 0 0 60 16 15
2024 Intelligence analysts 31 36 14 3 9 7 1 73 13 65
2024 Communications or public affairs 25 34 16 9 9 7 0 64 19 125
2024 Access to information and privacy 22 42 16 7 6 8 0 69 14 50
2024 Security 24 47 19 10 0 0 0 71 10 20
2024 Science and technology 22 46 19 7 3 2 0 70 11 100
2024 Library services 13 61 9 17 0 0 0 74 17 15
2024 Administration and operations 28 36 17 8 8 3 0 66 17 490
2024 Human resources 31 45 10 7 4 4 0 79 11 135
2024 Financial management 29 44 11 6 7 0 3 75 13 95
2024 Information management 25 36 22 8 5 4 1 63 14 155
2024 Information technology 24 39 19 7 7 4 0 65 14 405
2024 Internal audit 60 22 17 0 0 0 0 83 0 10
2024 Evaluation 24 46 19 0 8 3 0 72 8 20
2024 Data sciences 20 41 16 12 7 4 0 64 19 840
2024 Policy 15 51 5 8 15 6 0 70 24 35
2024 Project management 25 40 17 7 8 2 1 67 16 410
2024 Other services to the public 30 36 16 8 6 3 1 69 14 365
2024 None of the above 25 32 18 10 8 6 1 61 19 640
2022 Client contact centre 29 41 10 9 2 9 2 77 12 110
2022 Communications or public affairs 23 46 12 8 9 1 0 71 17 145
2022 Access to information and privacy 33 44 15 3 2 0 3 79 5 45
2022 Security 32 41 21 0 0 6 0 78 0 20
2022 Science and technology 28 43 16 5 7 1 1 72 12 175
2022 Library services 31 36 25 0 7 0 0 68 7 15
2022 Administration and operations 28 41 13 7 7 3 0 72 15 405
2022 Human resources 32 41 13 7 2 4 1 77 10 175
2022 Financial management 33 32 14 12 7 2 0 66 19 110
2022 Procurement 39 54 0 0 0 7 0 100 0 15
2022 Information management 28 40 17 7 4 5 0 72 11 160
2022 Information technology 26 38 17 8 5 5 0 67 14 525
2022 Internal audit 41 59 0 0 0 0 0 100 0 15
2022 Evaluation 35 33 9 10 7 4 2 72 18 40
2022 Data sciences 24 43 15 9 5 3 0 69 15 890
2022 Policy 22 43 11 14 4 6 0 69 19 55
2022 Project management 25 45 15 7 5 3 0 72 13 500
2022 Other services to the public 31 40 14 8 1 4 1 75 10 195
2022 None of the above 23 37 18 8 8 5 1 64 16 570
2020 Client contact centre 46 36 6 6 1 5 0 86 7 115
2020 Communications or public affairs 39 37 12 6 4 2 0 77 10 110
2020 Access to information and privacy 56 31 8 0 0 6 0 92 0 35
2020 Security 53 37 0 0 0 10 0 100 0 20
2020 Science and technology 42 47 7 1 3 1 0 89 4 110
2020 Administration and operations 51 35 8 3 2 2 0 87 5 430
2020 Human resources 51 34 9 2 1 2 1 87 4 165
2020 Financial management 60 34 4 2 0 0 0 94 2 105
2020 Procurement 45 49 6 0 0 0 0 94 0 15
2020 Information management 55 32 7 3 0 4 0 90 3 130
2020 Information technology 45 38 9 2 2 4 0 86 4 500
2020 Internal audit 69 31 0 0 0 0 0 100 0 10
2020 Evaluation 36 44 16 0 4 0 0 80 4 25
2020 Data sciences 42 40 11 4 1 1 0 84 5 725
2020 Policy 67 20 13 0 0 0 0 87 0 30
2020 Project management 47 39 9 4 1 1 0 87 5 395
2020 Other services to the public 55 33 8 2 1 2 0 90 3 150
2020 None of the above 49 36 8 4 1 2 1 87 6 520
2019 Client contact centre 32 46 10 6 2 4 0 81 9 135
2019 Health care practitioners 21 31 24 6 12 6 0 55 19 15
2019 Communications or public affairs 34 45 13 7 1 0 0 79 8 110
2019 Access to information and privacy 39 41 13 2 2 2 0 81 5 35
2019 Security 45 41 7 7 0 0 0 86 7 15
2019 Science and technology 32 43 9 9 2 4 1 79 12 140
2019 Library services 49 42 0 0 0 9 0 100 0 10
2019 Administration and operations 35 40 13 6 4 3 0 77 10 400
2019 Human resources 48 34 10 6 1 1 0 83 7 140
2019 Financial management 45 40 9 2 0 2 1 89 2 120
2019 Procurement 37 63 0 0 0 0 0 100 0 15
2019 Information management 38 36 16 5 1 3 2 77 6 150
2019 Information technology 32 42 15 5 2 5 0 77 7 590
2019 Internal audit 51 40 0 0 0 9 0 100 0 10
2019 Evaluation 40 44 13 3 0 0 0 84 3 35
2019 Data sciences 35 41 14 4 1 4 0 79 6 760
2019 Policy 36 52 0 8 0 4 0 92 8 25
2019 Project management 33 46 11 5 2 1 1 81 7 400
2019 Other services to the public 37 38 16 3 1 4 0 78 5 165
2019 None of the above 32 43 15 5 2 2 0 77 7 555

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 24 26 29 15 5 395
2024 Health care practitioners 31 37 16 0 16 15
2024 Intelligence analysts 18 24 33 17 8 60
2024 Communications or public affairs 11 25 39 17 8 125
2024 Access to information and privacy 14 37 36 10 4 50
2024 Security 12 25 50 9 5 20
2024 Science and technology 10 28 42 16 4 100
2024 Library services 14 23 23 24 17 15
2024 Administration and operations 15 30 35 15 5 490
2024 Human resources 11 32 33 17 8 135
2024 Financial management 10 21 38 26 5 95
2024 Information management 10 26 35 23 6 155
2024 Information technology 14 25 37 16 9 405
2024 Internal audit 33 13 47 8 0 10
2024 Evaluation 0 39 29 15 16 20
2024 Data sciences 11 28 34 21 7 840
2024 Policy 14 32 19 23 12 35
2024 Project management 12 29 34 18 6 410
2024 Other services to the public 17 33 30 15 5 365
2024 None of the above 13 27 34 21 4 640
2022 Client contact centre 15 24 39 18 4 110
2022 Communications or public affairs 7 24 34 25 10 145
2022 Access to information and privacy 10 41 30 13 6 45
2022 Security 3 23 58 16 0 20
2022 Science and technology 18 30 30 18 4 175
2022 Library services 38 31 24 0 7 15
2022 Administration and operations 12 23 39 20 6 405
2022 Human resources 10 28 34 24 4 175
2022 Financial management 9 24 34 20 14 110
2022 Procurement 18 20 39 23 0 15
2022 Information management 15 20 40 20 5 160
2022 Information technology 13 23 34 22 8 525
2022 Internal audit 16 30 29 25 0 15
2022 Evaluation 11 31 30 19 9 40
2022 Data sciences 12 26 36 19 7 890
2022 Policy 15 20 42 20 4 55
2022 Project management 7 32 36 20 5 500
2022 Other services to the public 19 28 30 17 6 195
2022 None of the above 11 24 37 20 8 575

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 25 18 5 6 8 3 68 12 395
2024 Health care practitioners 65 14 13 0 8 0 0 79 8 15
2024 Intelligence analysts 50 29 11 1 5 2 2 82 7 60
2024 Communications or public affairs 51 27 6 8 1 6 1 84 10 125
2024 Access to information and privacy 49 29 10 2 4 8 0 84 6 50
2024 Security 57 28 3 4 3 5 0 89 8 20
2024 Science and technology 56 32 6 1 2 3 0 90 3 100
2024 Library services 79 15 0 7 0 0 0 93 7 15
2024 Administration and operations 55 24 9 4 3 5 1 84 7 490
2024 Human resources 57 28 5 3 4 2 0 87 7 135
2024 Financial management 67 25 6 1 1 0 0 93 2 95
2024 Information management 53 24 16 1 2 4 1 80 4 155
2024 Information technology 53 27 9 2 3 4 2 85 5 405
2024 Internal audit 93 7 0 0 0 0 0 100 0 10
2024 Evaluation 78 11 4 3 5 0 0 88 8 20
2024 Data sciences 58 26 7 2 2 3 1 89 4 845
2024 Policy 51 45 3 0 0 0 0 97 0 35
2024 Project management 56 29 7 4 1 1 1 87 5 410
2024 Other services to the public 49 25 14 3 3 5 2 79 7 365
2024 None of the above 50 24 11 3 4 5 3 81 7 640
2022 Client contact centre 51 30 12 3 2 2 0 83 5 110
2022 Communications or public affairs 68 23 4 1 2 2 0 93 3 145
2022 Access to information and privacy 66 25 9 0 0 0 0 91 0 45
2022 Security 58 10 27 0 0 5 0 71 0 20
2022 Science and technology 59 30 7 2 1 1 0 90 2 175
2022 Library services 87 6 0 0 0 7 0 100 0 15
2022 Administration and operations 51 28 12 4 1 4 1 82 5 405
2022 Human resources 56 28 7 2 0 3 4 90 3 175
2022 Financial management 62 23 8 3 3 0 0 86 6 110
2022 Procurement 51 26 10 0 0 7 5 88 0 15
2022 Information management 56 27 10 1 0 4 1 88 1 160
2022 Information technology 55 26 10 2 3 3 1 84 5 520
2022 Internal audit 72 18 11 0 0 0 0 89 0 15
2022 Evaluation 63 15 13 2 2 2 2 82 4 40
2022 Data sciences 58 28 7 3 1 3 1 89 4 890
2022 Policy 63 21 8 4 2 1 0 86 6 55
2022 Project management 54 29 8 4 2 3 0 85 7 500
2022 Other services to the public 64 18 10 3 1 2 2 85 4 195
2022 None of the above 55 25 7 4 3 4 2 85 7 575
2020 Client contact centre 47 25 12 6 0 7 3 80 7 110
2020 Communications or public affairs 55 19 14 4 4 3 1 77 8 110
2020 Access to information and privacy 56 22 6 10 0 6 0 83 11 35
2020 Security 66 24 5 0 0 5 0 95 0 20
2020 Science and technology 45 28 11 4 4 6 1 79 9 110
2020 Administration and operations 56 24 10 3 3 3 1 83 6 430
2020 Human resources 52 26 14 4 1 2 1 80 5 165
2020 Financial management 61 26 5 5 1 3 0 89 6 105
2020 Procurement 39 44 11 6 0 0 0 83 6 15
2020 Information management 56 24 9 5 0 6 0 84 6 125
2020 Information technology 47 30 11 2 3 6 1 84 5 500
2020 Internal audit 69 21 10 0 0 0 0 90 0 10
2020 Evaluation 36 48 8 8 0 0 0 84 8 25
2020 Data sciences 53 29 10 2 2 3 1 85 5 720
2020 Policy 73 17 10 0 0 0 0 90 0 30
2020 Project management 52 27 13 3 2 1 1 81 5 390
2020 Other services to the public 54 27 8 5 1 4 1 85 6 150
2020 None of the above 49 29 10 4 1 4 3 83 6 515

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 23 12 12 15 3 1 60 28 395
2024 Health care practitioners 52 26 8 5 8 0 0 79 13 15
2024 Intelligence analysts 45 21 13 4 13 0 3 69 17 65
2024 Communications or public affairs 50 20 6 11 11 3 0 72 22 125
2024 Access to information and privacy 51 19 10 6 9 4 2 73 16 50
2024 Security 52 32 0 4 6 5 0 89 11 20
2024 Science and technology 41 32 9 12 2 4 0 76 14 100
2024 Library services 66 20 0 0 14 0 0 86 14 15
2024 Administration and operations 46 26 10 7 9 2 1 74 16 490
2024 Human resources 50 30 5 9 5 2 0 81 14 135
2024 Financial management 61 24 8 3 2 1 0 86 5 95
2024 Information management 45 25 8 13 7 2 0 71 21 155
2024 Information technology 47 26 9 7 7 3 1 76 15 405
2024 Internal audit 87 7 6 0 0 0 0 94 0 10
2024 Evaluation 69 5 18 0 8 0 0 73 8 20
2024 Data sciences 48 24 10 9 7 1 1 74 16 845
2024 Policy 45 25 14 13 3 0 0 70 16 35
2024 Project management 48 26 8 10 6 1 1 75 17 410
2024 Other services to the public 42 25 9 8 12 1 2 70 21 365
2024 None of the above 41 25 10 10 10 3 1 69 21 640
2022 Client contact centre 45 23 12 10 6 5 0 71 17 110
2022 Communications or public affairs 56 28 3 5 6 1 1 86 11 145
2022 Access to information and privacy 59 29 7 4 0 2 0 89 4 45
2022 Security 62 14 13 7 0 5 0 79 8 20
2022 Science and technology 47 31 11 4 4 2 1 80 8 175
2022 Library services 74 19 7 0 0 0 0 93 0 15
2022 Administration and operations 45 26 11 11 7 0 1 72 17 405
2022 Human resources 44 32 8 8 7 0 1 77 15 175
2022 Financial management 52 26 9 7 5 0 0 79 12 110
2022 Procurement 49 28 0 17 6 0 0 77 23 15
2022 Information management 47 31 8 8 6 1 0 78 14 160
2022 Information technology 44 27 10 8 8 1 1 73 17 525
2022 Internal audit 66 18 0 0 11 5 0 89 11 15
2022 Evaluation 55 23 7 7 4 2 2 81 12 40
2022 Data sciences 45 30 7 10 5 2 1 76 16 890
2022 Policy 50 30 6 9 4 1 0 81 14 55
2022 Project management 46 29 8 10 6 2 0 76 16 500
2022 Other services to the public 54 19 13 7 4 1 1 75 11 195
2022 None of the above 40 30 10 7 9 2 1 73 17 570
2020 Client contact centre 42 26 14 11 6 2 0 69 17 115
2020 Communications or public affairs 44 27 10 10 9 1 0 71 19 110
2020 Access to information and privacy 41 22 18 10 3 6 0 67 14 35
2020 Security 47 34 8 5 0 5 0 86 5 20
2020 Science and technology 36 31 8 9 10 5 0 70 21 110
2020 Administration and operations 45 26 12 9 5 2 1 73 14 435
2020 Human resources 49 25 9 10 4 2 1 76 14 165
2020 Financial management 53 28 7 4 9 0 0 80 12 105
2020 Procurement 19 57 0 17 7 0 0 76 24 15
2020 Information management 45 29 9 10 6 1 0 75 16 130
2020 Information technology 38 31 11 10 9 2 0 70 19 500
2020 Internal audit 58 21 21 0 0 0 0 79 0 10
2020 Evaluation 28 44 16 8 4 0 0 72 12 25
2020 Data sciences 40 32 11 10 6 1 0 73 16 725
2020 Policy 52 24 14 10 0 0 0 76 10 30
2020 Project management 42 29 9 12 7 1 1 72 19 395
2020 Other services to the public 44 27 11 7 8 2 0 73 16 150
2020 None of the above 40 27 12 11 7 1 1 70 18 520

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 34 15 13 9 2 3 62 23 395
2024 Health care practitioners 27 31 8 13 16 5 0 61 31 15
2024 Intelligence analysts 25 38 14 11 6 6 0 67 18 65
2024 Communications or public affairs 26 39 10 14 11 1 0 65 25 125
2024 Access to information and privacy 24 38 22 4 8 5 0 65 12 50
2024 Security 44 35 12 5 3 0 0 79 9 20
2024 Science and technology 22 48 12 9 8 1 0 71 17 100
2024 Library services 33 35 9 8 15 0 0 68 23 15
2024 Administration and operations 23 36 15 13 10 2 0 60 24 490
2024 Human resources 25 43 16 9 5 1 1 70 14 135
2024 Financial management 28 46 10 5 9 0 1 75 15 95
2024 Information management 22 39 21 10 7 1 0 62 17 155
2024 Information technology 25 40 12 11 10 3 0 67 22 405
2024 Internal audit 92 8 0 0 0 0 0 100 0 10
2024 Evaluation 25 48 7 9 11 0 0 73 20 20
2024 Data sciences 22 38 16 13 9 1 0 61 23 845
2024 Policy 28 42 8 11 11 0 0 70 22 35
2024 Project management 22 37 16 15 9 2 0 60 24 410
2024 Other services to the public 28 30 20 9 9 3 1 61 18 365
2024 None of the above 20 35 15 14 10 4 2 59 26 640
2022 Client contact centre 24 38 19 12 6 1 2 63 18 110
2022 Communications or public affairs 28 35 11 13 10 3 0 65 24 145
2022 Access to information and privacy 38 41 15 2 2 0 3 81 4 45
2022 Security 26 34 20 12 4 5 0 63 16 20
2022 Science and technology 29 38 11 14 6 1 0 69 20 175
2022 Library services 51 23 7 6 12 0 0 75 18 15
2022 Administration and operations 22 40 16 12 8 2 0 63 21 405
2022 Human resources 27 40 15 10 7 0 0 67 18 175
2022 Financial management 26 45 15 5 9 0 0 70 14 110
2022 Procurement 59 19 10 5 0 7 0 84 5 15
2022 Information management 28 37 10 17 8 0 0 65 24 160
2022 Information technology 24 37 16 11 9 3 1 63 20 525
2022 Internal audit 53 36 11 0 0 0 0 89 0 15
2022 Evaluation 25 43 14 7 6 4 0 71 14 40
2022 Data sciences 27 40 12 12 6 3 0 69 19 890
2022 Policy 28 40 9 14 7 2 0 69 22 55
2022 Project management 19 38 16 17 8 1 0 58 25 500
2022 Other services to the public 31 38 11 14 3 4 0 71 18 195
2022 None of the above 24 37 16 11 9 2 0 63 21 570
2020 Client contact centre 41 31 17 6 2 4 0 74 8 115
2020 Communications or public affairs 22 41 14 14 5 3 0 66 20 110
2020 Access to information and privacy 42 28 10 20 0 0 0 70 20 35
2020 Security 54 32 6 0 0 8 0 93 0 20
2020 Science and technology 34 39 14 8 3 3 0 75 11 110
2020 Administration and operations 43 33 14 6 3 2 0 77 9 435
2020 Human resources 42 31 13 8 3 2 1 75 11 165
2020 Financial management 50 34 11 2 2 0 0 85 4 105
2020 Procurement 26 49 19 0 6 0 0 75 6 15
2020 Information management 46 28 14 9 0 2 0 76 10 130
2020 Information technology 37 38 13 6 4 1 0 77 10 500
2020 Internal audit 48 32 20 0 0 0 0 80 0 10
2020 Evaluation 28 48 8 8 4 4 0 79 12 25
2020 Data sciences 37 36 17 6 3 1 0 74 9 725
2020 Policy 60 20 17 3 0 0 0 80 3 30
2020 Project management 36 35 17 10 3 0 0 71 12 390
2020 Other services to the public 37 39 11 11 1 1 0 77 12 150
2020 None of the above 40 33 14 7 4 2 2 75 11 515
2019 Client contact centre 35 35 16 12 2 0 0 70 14 135
2019 Health care practitioners 27 19 24 18 12 0 0 45 30 15
2019 Communications or public affairs 32 46 10 7 3 2 0 79 11 110
2019 Access to information and privacy 43 41 5 5 5 0 0 84 11 35
2019 Security 31 55 14 0 0 0 0 86 0 15
2019 Science and technology 28 44 12 9 4 2 1 74 13 140
2019 Library services 75 16 0 9 0 0 0 91 9 10
2019 Administration and operations 30 40 12 10 6 2 0 71 16 400
2019 Human resources 38 37 14 6 3 1 1 77 9 140
2019 Financial management 35 51 6 6 0 2 1 88 6 120
2019 Procurement 20 49 25 6 0 0 0 69 6 15
2019 Information management 35 37 17 7 1 3 1 74 8 150
2019 Information technology 30 39 15 8 4 4 0 72 13 590
2019 Evaluation 38 32 21 6 3 0 0 70 9 35
2019 Data sciences 33 40 14 7 4 2 0 74 11 765
2019 Policy 32 48 12 4 4 0 0 80 8 25
2019 Project management 26 41 16 10 6 1 0 68 16 405
2019 Other services to the public 30 38 21 6 2 3 0 70 8 165
2019 None of the above 29 39 17 8 4 3 0 70 12 560

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 35 17 16 6 0 4 59 23 50
2024 Intelligence analysts 13 47 23 9 5 4 0 62 14 25
2024 Communications or public affairs 10 64 7 9 7 2 0 76 17 45
2024 Access to information and privacy 28 40 11 21 0 0 0 68 21 10
2024 Science and technology 9 61 11 13 5 0 2 71 18 55
2024 Administration and operations 18 46 13 15 7 1 0 65 22 175
2024 Human resources 38 37 5 17 2 0 0 75 19 45
2024 Financial management 19 50 13 15 3 0 0 69 17 35
2024 Information management 9 53 18 12 5 3 0 64 18 40
2024 Information technology 13 49 15 12 8 2 1 64 21 125
2024 Data sciences 10 47 14 20 7 2 0 58 28 275
2024 Policy 20 17 36 17 0 9 0 41 19 10
2024 Project management 16 49 15 14 4 1 1 66 19 270
2024 Other services to the public 18 40 13 23 4 1 0 59 27 75
2024 None of the above 14 45 14 15 8 3 1 62 23 210
2022 Client contact centre 13 60 15 5 7 0 0 74 12 45
2022 Communications or public affairs 8 50 20 11 8 2 0 59 20 50
2022 Access to information and privacy 16 49 21 13 0 0 0 66 13 15
2022 Security 27 35 20 8 0 10 0 68 9 10
2022 Science and technology 15 50 14 12 7 1 0 66 19 90
2022 Administration and operations 14 47 14 18 7 1 0 61 25 160
2022 Human resources 19 50 11 15 2 1 2 71 17 60
2022 Financial management 16 61 12 6 3 2 0 79 9 40
2022 Information management 22 48 15 8 5 2 0 71 14 55
2022 Information technology 15 47 14 12 9 4 0 64 22 185
2022 Data sciences 11 44 17 22 4 2 0 57 27 275
2022 Policy 6 51 18 19 6 0 0 57 25 15
2022 Project management 13 50 14 16 5 3 0 64 21 350
2022 Other services to the public 16 48 10 14 5 4 3 69 20 75
2022 None of the above 14 39 18 20 5 3 0 55 26 240
2020 Client contact centre 34 32 22 10 3 0 0 65 13 30
2020 Communications or public affairs 13 55 17 15 0 0 0 68 15 40
2020 Access to information and privacy 24 39 0 25 6 6 0 67 33 15
2020 Science and technology 21 40 9 24 2 2 2 64 27 55
2020 Administration and operations 23 45 14 13 4 1 1 69 17 160
2020 Human resources 34 51 10 5 0 0 0 84 5 55
2020 Financial management 24 45 22 10 0 0 0 69 10 40
2020 Information management 23 51 13 4 5 3 0 77 10 40
2020 Information technology 19 44 16 14 2 1 2 66 17 170
2020 Data sciences 13 47 16 16 5 2 1 62 21 250
2020 Policy 51 24 17 8 0 0 0 75 8 10
2020 Project management 22 49 14 12 2 1 0 71 14 285
2020 Other services to the public 20 54 17 6 3 0 0 73 10 60
2020 None of the above 17 52 12 12 3 2 2 72 16 200
2019 Client contact centre 20 48 6 13 7 0 6 72 21 30
2019 Communications or public affairs 29 39 18 8 0 0 5 72 8 40
2019 Science and technology 8 45 18 14 1 4 9 61 18 75
2019 Administration and operations 13 53 13 9 5 3 4 71 15 115
2019 Human resources 42 42 8 3 0 0 5 89 3 40
2019 Financial management 22 62 10 5 2 0 0 83 7 40
2019 Information management 16 57 9 9 0 4 5 80 10 45
2019 Information technology 16 39 20 13 4 4 3 60 18 190
2019 Data sciences 20 45 14 9 3 4 5 71 13 245
2019 Project management 20 47 13 9 4 1 5 72 15 280
2019 Other services to the public 28 39 12 8 2 0 12 76 11 50
2019 None of the above 7 51 11 15 6 5 6 64 23 195

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 24 18 9 14 1 1 34 66 390
2024 Health care practitioners 28 25 23 0 24 0 0 28 72 15
2024 Intelligence analysts 43 19 10 6 10 2 10 48 52 65
2024 Communications or public affairs 39 35 16 5 4 0 2 40 60 125
2024 Access to information and privacy 36 27 13 13 8 0 2 37 63 50
2024 Security 27 35 24 5 0 0 8 30 70 20
2024 Science and technology 58 21 11 1 4 1 4 61 39 100
2024 Library services 31 53 9 7 0 0 0 31 69 15
2024 Administration and operations 40 26 11 7 13 1 3 41 59 490
2024 Human resources 52 26 8 5 6 1 3 54 46 135
2024 Financial management 48 28 13 3 6 0 2 49 51 95
2024 Information management 45 23 16 6 8 0 2 46 54 150
2024 Information technology 47 29 8 5 6 0 4 49 51 405
2024 Internal audit 64 15 21 0 0 0 0 64 36 10
2024 Evaluation 41 15 15 18 11 0 0 41 59 20
2024 Data sciences 46 27 14 6 5 0 1 47 53 840
2024 Policy 38 43 11 0 5 0 2 39 61 35
2024 Project management 51 25 8 5 6 0 4 54 46 410
2024 Other services to the public 41 25 14 9 9 1 2 42 58 365
2024 None of the above 46 26 14 4 6 1 2 48 52 640
2022 Client contact centre 34 25 19 11 6 1 4 110
2022 Communications or public affairs 30 28 16 8 15 0 3 140
2022 Access to information and privacy 42 28 11 13 6 0 0 45
2022 Security 12 34 19 18 12 0 5 20
2022 Science and technology 47 25 13 7 5 0 3 175
2022 Library services 39 46 7 0 7 0 0 15
2022 Administration and operations 34 26 17 6 13 0 3 405
2022 Human resources 39 21 16 9 12 0 3 170
2022 Financial management 44 24 11 7 11 0 2 110
2022 Procurement 52 20 11 5 5 0 7 15
2022 Information management 39 25 18 9 7 1 2 160
2022 Information technology 40 24 15 9 9 1 3 520
2022 Internal audit 37 23 35 5 0 0 0 15
2022 Evaluation 20 23 16 7 25 4 5 40
2022 Data sciences 35 28 19 8 8 0 2 885
2022 Policy 26 36 9 7 19 0 3 55
2022 Project management 35 28 13 8 11 0 4 495
2022 Other services to the public 35 25 19 11 7 0 3 195
2022 None of the above 39 27 12 7 10 1 4 570
2020 Client contact centre 38 33 17 5 5 0 2 110
2020 Communications or public affairs 40 34 11 8 7 1 0 110
2020 Access to information and privacy 45 28 13 9 6 0 0 35
2020 Security 56 16 14 8 0 0 5 15
2020 Science and technology 58 24 8 4 6 0 0 110
2020 Administration and operations 53 26 14 2 4 0 1 435
2020 Human resources 51 23 16 4 4 1 1 165
2020 Financial management 63 26 9 2 0 0 0 105
2020 Procurement 75 13 6 0 6 0 0 15
2020 Information management 53 33 9 1 2 0 1 130
2020 Information technology 46 30 13 7 3 0 0 495
2020 Internal audit 61 19 10 10 0 0 0 10
2020 Evaluation 44 32 12 8 4 0 0 25
2020 Data sciences 54 28 10 3 4 0 1 725
2020 Policy 56 23 10 10 0 0 0 30
2020 Project management 55 28 10 6 1 0 0 395
2020 Other services to the public 55 27 11 4 2 0 0 150
2020 None of the above 57 26 10 4 3 0 1 520
2019 Client contact centre 49 32 10 5 2 0 2 135
2019 Health care practitioners 18 43 24 6 0 0 8 15
2019 Communications or public affairs 44 32 9 6 8 0 1 110
2019 Access to information and privacy 50 34 8 3 2 0 3 35
2019 Security 57 29 7 0 7 0 0 15
2019 Science and technology 49 26 17 4 3 0 1 140
2019 Library services 60 40 0 0 0 0 0 10
2019 Administration and operations 42 33 11 5 7 0 2 395
2019 Human resources 42 29 12 8 8 0 1 140
2019 Financial management 56 22 8 6 3 0 5 120
2019 Procurement 49 26 18 6 0 0 0 15
2019 Information management 46 25 18 5 4 1 1 150
2019 Information technology 44 31 12 6 5 0 1 590
2019 Internal audit 51 20 10 0 19 0 0 10
2019 Evaluation 48 27 16 9 0 0 0 35
2019 Data sciences 51 30 11 4 3 1 0 760
2019 Policy 44 44 8 4 0 0 0 25
2019 Project management 50 25 14 5 5 0 2 405
2019 Other services to the public 54 29 8 4 4 0 1 165
2019 None of the above 50 27 12 5 3 0 2 560

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 28 17 9 5 1 3 38 62 395
2024 Health care practitioners 30 12 33 0 24 0 0 30 70 15
2024 Intelligence analysts 18 31 22 19 7 0 4 18 82 65
2024 Communications or public affairs 17 29 40 7 7 0 0 17 83 125
2024 Access to information and privacy 36 24 18 8 9 0 4 38 62 50
2024 Security 16 30 42 9 3 0 0 16 84 20
2024 Science and technology 19 30 30 8 12 0 2 19 81 100
2024 Library services 41 21 22 15 0 0 0 41 59 15
2024 Administration and operations 25 30 23 12 8 0 1 25 75 490
2024 Human resources 19 20 28 13 20 1 0 19 81 130
2024 Financial management 19 34 28 9 9 1 0 20 80 95
2024 Information management 27 38 21 10 2 1 1 28 72 155
2024 Information technology 28 26 21 10 12 0 2 28 72 405
2024 Internal audit 40 39 20 0 0 0 0 40 60 10
2024 Evaluation 14 30 41 0 16 0 0 14 86 20
2024 Data sciences 23 32 27 10 7 0 1 23 77 840
2024 Policy 18 24 29 14 15 0 0 18 82 35
2024 Project management 15 23 26 19 17 0 0 15 85 410
2024 Other services to the public 30 33 21 7 6 0 3 31 69 365
2024 None of the above 30 27 22 10 8 1 2 31 69 640
2022 Client contact centre 20 23 26 13 15 1 3 110
2022 Communications or public affairs 17 32 24 11 15 0 1 145
2022 Access to information and privacy 35 30 21 9 4 0 0 45
2022 Security 16 25 28 26 4 0 0 20
2022 Science and technology 21 28 28 12 8 1 2 175
2022 Library services 45 24 11 13 7 0 0 15
2022 Administration and operations 22 28 23 13 12 0 0 405
2022 Human resources 17 23 25 17 18 0 1 170
2022 Financial management 20 30 22 17 10 0 0 110
2022 Procurement 7 42 23 0 28 0 0 15
2022 Information management 29 31 20 13 6 0 1 160
2022 Information technology 20 28 23 15 11 1 1 520
2022 Internal audit 45 34 14 7 0 0 0 15
2022 Evaluation 14 43 18 11 10 2 2 40
2022 Data sciences 21 30 28 11 8 0 1 885
2022 Policy 22 41 17 11 9 0 0 55
2022 Project management 16 23 23 19 18 0 1 495
2022 Other services to the public 24 36 17 12 9 1 1 195
2022 None of the above 22 29 21 13 13 0 2 570
2020 Client contact centre 18 34 21 12 12 1 2 110
2020 Communications or public affairs 6 23 26 24 21 0 0 110
2020 Access to information and privacy 13 49 11 13 11 3 0 35
2020 Security 32 21 21 15 11 0 0 20
2020 Science and technology 18 23 28 17 11 0 3 110
2020 Administration and operations 24 29 23 12 11 0 0 435
2020 Human resources 12 24 27 19 18 0 0 165
2020 Financial management 28 20 25 20 7 0 0 105
2020 Procurement 31 19 13 19 18 0 0 15
2020 Information management 22 31 29 11 7 1 1 130
2020 Information technology 24 28 25 12 11 0 0 500
2020 Internal audit 0 50 50 0 0 0 0 10
2020 Evaluation 20 36 32 8 4 0 0 25
2020 Data sciences 20 27 28 15 9 0 0 730
2020 Policy 27 23 27 17 7 0 0 30
2020 Project management 11 21 28 21 18 0 0 395
2020 Other services to the public 19 26 23 18 14 0 1 150
2020 None of the above 22 27 25 14 11 0 1 520
2019 Client contact centre 28 22 30 8 8 2 2 135
2019 Health care practitioners 21 49 18 12 0 0 0 15
2019 Communications or public affairs 24 32 22 14 9 0 0 110
2019 Access to information and privacy 32 24 24 5 11 0 3 35
2019 Security 13 34 39 0 14 0 0 15
2019 Science and technology 18 35 26 13 6 1 1 140
2019 Library services 38 38 16 8 0 0 0 10
2019 Administration and operations 26 33 24 11 6 0 0 395
2019 Human resources 23 22 24 17 14 0 0 140
2019 Financial management 21 38 25 11 3 1 2 120
2019 Procurement 11 20 43 12 13 0 0 15
2019 Information management 29 32 24 10 3 1 1 150
2019 Information technology 25 31 21 12 10 1 0 585
2019 Internal audit 41 20 20 19 0 0 0 10
2019 Evaluation 28 33 30 6 0 0 3 35
2019 Data sciences 28 31 25 10 5 0 0 765
2019 Policy 24 28 28 8 12 0 0 25
2019 Project management 16 25 27 17 15 0 0 405
2019 Other services to the public 27 34 17 13 9 0 0 165
2019 None of the above 27 30 23 10 8 0 2 560

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 22 10 5 3 1 11 53 47 395
2024 Health care practitioners 41 23 20 0 16 0 0 41 59 15
2024 Intelligence analysts 26 38 10 19 5 0 2 26 74 65
2024 Communications or public affairs 26 35 25 7 5 0 2 26 74 125
2024 Access to information and privacy 47 23 11 10 4 0 4 50 50 50
2024 Security 32 43 19 0 3 0 3 33 67 20
2024 Science and technology 35 29 22 6 5 0 3 36 64 100
2024 Library services 42 36 16 6 0 0 0 42 58 15
2024 Administration and operations 31 33 20 6 6 1 3 32 68 490
2024 Human resources 27 25 25 9 13 1 1 27 73 135
2024 Financial management 23 40 19 12 5 0 1 23 77 95
2024 Information management 46 30 15 2 3 0 3 48 52 150
2024 Information technology 34 28 18 10 7 0 2 35 65 405
2024 Internal audit 52 48 0 0 0 0 0 52 48 10
2024 Evaluation 17 58 10 4 12 0 0 17 83 20
2024 Data sciences 34 37 17 7 4 0 2 34 66 840
2024 Policy 26 28 23 16 7 0 0 26 74 35
2024 Project management 22 33 21 13 10 0 1 22 78 410
2024 Other services to the public 39 28 15 6 3 0 9 43 57 365
2024 None of the above 36 29 16 8 4 1 4 38 62 635
2022 Client contact centre 35 23 21 7 8 0 5 110
2022 Communications or public affairs 24 29 20 12 13 0 2 140
2022 Access to information and privacy 46 31 13 8 2 0 0 45
2022 Security 40 24 21 5 4 0 6 20
2022 Science and technology 34 32 18 6 6 1 2 175
2022 Library services 63 11 7 13 5 0 0 15
2022 Administration and operations 29 31 19 12 7 0 1 405
2022 Human resources 24 25 22 12 13 0 4 170
2022 Financial management 24 31 18 15 11 0 1 110
2022 Procurement 15 32 12 13 28 0 0 15
2022 Information management 39 29 16 11 3 1 1 160
2022 Information technology 32 30 16 11 8 2 2 515
2022 Internal audit 41 41 18 0 0 0 0 15
2022 Evaluation 37 27 13 11 5 2 5 40
2022 Data sciences 33 34 17 8 5 0 2 885
2022 Policy 28 40 20 5 6 0 0 55
2022 Project management 21 29 24 14 11 0 1 495
2022 Other services to the public 42 27 17 8 4 1 2 195
2022 None of the above 30 28 19 10 9 1 2 565
2020 Client contact centre 25 37 17 9 9 1 2 110
2020 Communications or public affairs 10 28 24 17 20 0 1 110
2020 Access to information and privacy 33 29 17 8 11 3 0 35
2020 Security 39 16 28 5 12 0 0 15
2020 Science and technology 28 28 19 17 7 0 0 110
2020 Administration and operations 32 30 20 9 7 1 1 435
2020 Human resources 23 24 24 10 17 1 1 165
2020 Financial management 32 26 25 10 5 0 1 105
2020 Procurement 26 24 19 13 18 0 0 15
2020 Information management 38 31 19 8 3 1 1 130
2020 Information technology 35 28 17 11 7 0 0 495
2020 Internal audit 30 50 19 0 0 0 0 10
2020 Evaluation 24 40 28 4 4 0 0 25
2020 Data sciences 31 30 22 11 6 0 0 725
2020 Policy 34 33 23 3 7 0 0 30
2020 Project management 18 27 24 19 11 0 0 395
2020 Other services to the public 26 32 27 8 6 0 1 150
2020 None of the above 32 29 18 11 9 0 1 520
2019 Client contact centre 40 35 15 2 5 1 2 135
2019 Health care practitioners 27 31 24 0 6 0 12 15
2019 Communications or public affairs 25 32 21 16 5 0 1 110
2019 Access to information and privacy 45 25 11 8 5 0 6 35
2019 Security 41 31 22 7 0 0 0 15
2019 Science and technology 34 27 24 8 6 1 1 140
2019 Library services 72 28 0 0 0 0 0 10
2019 Administration and operations 39 33 16 7 5 0 1 400
2019 Human resources 30 23 24 12 11 0 0 140
2019 Financial management 40 32 21 4 1 1 2 120
2019 Procurement 12 32 30 12 13 0 0 15
2019 Information management 38 31 18 7 3 1 2 145
2019 Information technology 33 31 18 9 9 0 0 590
2019 Internal audit 31 49 10 9 0 0 0 10
2019 Evaluation 31 34 15 10 0 0 9 30
2019 Data sciences 41 29 19 7 3 0 1 760
2019 Policy 32 40 16 8 4 0 0 25
2019 Project management 21 30 24 16 8 0 0 405
2019 Other services to the public 35 33 16 7 6 0 2 165
2019 None of the above 35 30 16 9 6 0 3 560

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 19 12 7 6 10 7 46 54 395
2024 Health care practitioners 18 11 26 21 16 8 0 19 81 15
2024 Intelligence analysts 25 27 14 17 15 0 2 26 74 65
2024 Communications or public affairs 24 28 23 13 7 1 3 25 75 125
2024 Access to information and privacy 39 27 11 10 9 4 0 41 59 50
2024 Security 7 46 11 28 3 5 0 8 92 20
2024 Science and technology 26 21 23 15 12 0 3 27 73 100
2024 Library services 34 23 42 0 0 0 0 34 66 15
2024 Administration and operations 26 26 22 10 11 3 2 27 73 490
2024 Human resources 17 22 21 19 19 2 0 17 83 135
2024 Financial management 30 22 33 5 6 1 2 31 69 95
2024 Information management 26 29 24 9 10 1 1 27 73 155
2024 Information technology 25 25 23 11 13 1 2 26 74 405
2024 Internal audit 53 41 6 0 0 0 0 53 47 10
2024 Evaluation 43 18 16 0 16 8 0 46 54 20
2024 Data sciences 26 27 22 13 8 1 2 27 73 840
2024 Policy 12 24 41 13 6 0 3 13 87 35
2024 Project management 15 24 24 17 19 0 1 15 85 410
2024 Other services to the public 36 21 19 7 9 4 4 39 61 365
2024 None of the above 30 22 18 10 12 4 5 33 67 640
2022 Client contact centre 17 26 20 20 14 2 1 110
2022 Communications or public affairs 24 29 17 13 15 1 2 145
2022 Access to information and privacy 38 28 11 15 6 0 2 45
2022 Security 16 13 14 23 34 0 0 20
2022 Science and technology 23 25 25 15 10 1 2 175
2022 Library services 51 12 19 18 0 0 0 15
2022 Administration and operations 24 25 19 13 16 1 2 405
2022 Human resources 17 20 25 17 19 1 1 170
2022 Financial management 23 31 16 13 14 1 2 110
2022 Procurement 13 28 19 8 25 0 7 15
2022 Information management 27 23 17 19 13 0 2 155
2022 Information technology 21 24 22 15 14 1 2 520
2022 Internal audit 45 30 12 13 0 0 0 15
2022 Evaluation 21 27 21 11 14 2 5 40
2022 Data sciences 26 28 20 12 10 1 2 890
2022 Policy 29 26 19 13 13 0 0 55
2022 Project management 14 23 22 19 21 1 1 500
2022 Other services to the public 28 28 18 13 10 1 2 195
2022 None of the above 27 20 21 12 16 1 3 570
2020 Client contact centre 22 28 16 16 16 1 2 115
2020 Communications or public affairs 11 23 25 16 23 0 1 110
2020 Access to information and privacy 28 25 25 6 14 3 0 35
2020 Security 31 16 21 15 11 5 0 20
2020 Science and technology 19 19 31 15 12 0 3 110
2020 Administration and operations 32 25 22 12 7 1 1 435
2020 Human resources 20 25 16 21 19 0 0 165
2020 Financial management 39 21 20 11 8 0 1 105
2020 Procurement 26 24 19 13 18 0 0 15
2020 Information management 34 23 26 5 12 0 1 130
2020 Information technology 31 24 20 13 10 1 1 500
2020 Internal audit 19 40 40 0 0 0 0 10
2020 Evaluation 28 36 20 12 4 0 0 25
2020 Data sciences 30 25 21 13 8 1 1 725
2020 Policy 30 20 20 23 7 0 0 30
2020 Project management 16 19 27 21 15 0 1 395
2020 Other services to the public 23 21 26 15 12 2 1 150
2020 None of the above 28 25 21 11 12 1 2 520
2019 Client contact centre 27 28 20 12 10 1 3 135
2019 Health care practitioners 21 19 18 24 18 0 0 15
2019 Communications or public affairs 39 15 17 16 11 1 1 110
2019 Access to information and privacy 35 22 19 8 13 0 3 35
2019 Security 18 20 36 20 7 0 0 15
2019 Science and technology 26 27 26 13 6 1 1 140
2019 Library services 34 26 23 17 0 0 0 10
2019 Administration and operations 32 28 20 12 6 1 1 395
2019 Human resources 24 22 19 15 19 0 2 140
2019 Financial management 39 30 17 5 4 2 2 120
2019 Procurement 37 43 7 6 7 0 0 15
2019 Information management 27 31 21 11 7 1 2 150
2019 Information technology 24 25 25 13 11 1 1 585
2019 Internal audit 41 39 10 0 9 0 0 10
2019 Evaluation 21 42 25 6 0 0 6 35
2019 Data sciences 32 30 19 11 5 1 1 760
2019 Policy 28 36 16 8 12 0 0 25
2019 Project management 17 27 23 18 14 0 0 400
2019 Other services to the public 30 26 22 12 9 0 1 165
2019 None of the above 30 26 18 12 10 1 3 560

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 17 8 3 3 1 12 64 36 395
2024 Health care practitioners 55 8 13 0 16 0 8 60 40 15
2024 Intelligence analysts 43 24 8 7 0 1 16 53 47 65
2024 Communications or public affairs 43 36 9 5 4 0 3 44 56 125
2024 Access to information and privacy 51 16 13 6 2 2 10 58 42 50
2024 Security 41 23 10 0 3 0 23 53 47 20
2024 Science and technology 52 15 13 7 4 1 8 57 43 100
2024 Library services 63 21 8 0 0 0 9 69 31 15
2024 Administration and operations 53 20 8 4 4 1 10 60 40 490
2024 Human resources 46 19 13 3 5 1 13 53 47 135
2024 Financial management 49 24 12 8 3 1 3 51 49 95
2024 Information management 64 19 4 2 1 0 10 71 29 155
2024 Information technology 56 21 7 5 3 0 8 61 39 405
2024 Internal audit 79 14 7 0 0 0 0 79 21 10
2024 Evaluation 65 16 7 4 8 0 0 65 35 20
2024 Data sciences 53 26 10 3 3 0 5 56 44 840
2024 Policy 54 27 14 5 0 0 0 54 46 35
2024 Project management 42 29 11 6 6 0 6 45 55 410
2024 Other services to the public 54 20 10 4 2 1 8 59 41 365
2024 None of the above 51 22 10 3 3 1 10 57 43 640
2022 Client contact centre 51 14 11 2 8 0 13 110
2022 Communications or public affairs 44 24 9 3 15 1 5 145
2022 Access to information and privacy 67 13 6 3 4 0 7 45
2022 Security 36 23 24 0 4 0 14 20
2022 Science and technology 46 20 16 6 3 1 8 175
2022 Library services 63 12 6 12 0 0 6 15
2022 Administration and operations 45 21 12 7 6 0 8 405
2022 Human resources 41 22 14 5 7 0 10 170
2022 Financial management 42 24 12 11 6 0 4 110
2022 Procurement 53 10 8 5 5 0 18 15
2022 Information management 60 17 14 3 2 1 4 160
2022 Information technology 49 23 11 6 4 0 6 525
2022 Internal audit 74 26 0 0 0 0 0 15
2022 Evaluation 42 21 15 4 4 2 11 40
2022 Data sciences 49 26 11 5 3 1 5 890
2022 Policy 46 25 10 5 8 0 5 55
2022 Project management 35 25 17 8 9 0 5 500
2022 Other services to the public 53 19 11 6 4 1 7 195
2022 None of the above 45 23 12 7 6 0 6 570
2020 Client contact centre 41 23 12 10 8 0 6 115
2020 Communications or public affairs 27 32 14 9 17 0 1 110
2020 Access to information and privacy 51 22 0 13 8 3 3 35
2020 Security 42 31 5 5 16 0 0 20
2020 Science and technology 40 25 18 7 3 1 6 110
2020 Administration and operations 44 22 14 8 6 1 5 430
2020 Human resources 39 23 18 7 11 1 3 165
2020 Financial management 38 26 14 16 4 0 2 105
2020 Procurement 65 11 13 6 6 0 0 15
2020 Information management 53 20 17 4 2 1 3 125
2020 Information technology 50 24 14 5 4 0 3 500
2020 Internal audit 50 50 0 0 0 0 0 10
2020 Evaluation 48 20 20 4 4 0 4 25
2020 Data sciences 45 26 14 7 6 0 2 725
2020 Policy 40 40 7 7 7 0 0 30
2020 Project management 26 26 20 14 12 0 1 390
2020 Other services to the public 39 23 18 10 6 1 4 150
2020 None of the above 44 24 13 8 6 1 4 515
2019 Client contact centre 61 18 10 2 2 0 7 135
2019 Health care practitioners 51 12 12 12 12 0 0 15
2019 Communications or public affairs 54 26 10 5 3 0 2 110
2019 Access to information and privacy 62 19 3 0 8 0 8 35
2019 Security 62 17 14 7 0 0 0 15
2019 Science and technology 60 22 9 5 1 1 3 140
2019 Library services 78 22 0 0 0 0 0 10
2019 Administration and operations 61 18 9 4 2 0 6 395
2019 Human resources 61 13 10 5 3 1 8 140
2019 Financial management 53 28 5 5 2 1 7 120
2019 Procurement 63 17 7 7 0 0 6 15
2019 Information management 66 18 5 2 0 1 7 150
2019 Information technology 62 18 8 3 3 1 5 585
2019 Internal audit 62 19 19 0 0 0 0 10
2019 Evaluation 66 6 7 6 0 3 12 35
2019 Data sciences 59 22 9 4 2 0 5 765
2019 Policy 56 28 4 0 8 0 4 25
2019 Project management 47 22 14 8 6 0 3 405
2019 Other services to the public 59 20 7 7 1 0 6 165
2019 None of the above 58 19 10 4 3 0 7 560

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 27 20 7 12 1 2 33 67 395
2024 Health care practitioners 49 7 0 21 23 0 0 49 51 15
2024 Intelligence analysts 30 27 22 8 9 0 5 31 69 65
2024 Communications or public affairs 36 26 16 14 9 0 0 36 64 125
2024 Access to information and privacy 36 22 14 15 5 5 2 39 61 50
2024 Security 45 23 23 0 3 5 0 48 52 20
2024 Science and technology 26 29 24 10 9 1 1 27 73 100
2024 Library services 25 17 17 15 27 0 0 25 75 10
2024 Administration and operations 32 25 19 10 13 0 1 33 67 490
2024 Human resources 30 25 21 9 13 1 1 30 70 135
2024 Financial management 21 30 18 14 17 0 0 21 79 95
2024 Information management 43 18 17 11 9 0 3 44 56 155
2024 Information technology 33 28 13 12 12 0 1 34 66 405
2024 Internal audit 48 37 8 7 0 0 0 48 52 10
2024 Evaluation 43 25 16 4 13 0 0 43 57 20
2024 Data sciences 29 28 20 11 11 0 1 30 70 840
2024 Policy 37 28 9 13 14 0 0 37 63 35
2024 Project management 26 27 21 12 14 0 0 26 74 410
2024 Other services to the public 33 24 21 9 12 0 1 33 67 360
2024 None of the above 30 24 19 10 14 1 2 31 69 640
2022 Client contact centre 43 25 17 6 8 0 1 110
2022 Communications or public affairs 30 33 14 9 12 0 1 145
2022 Access to information and privacy 46 23 24 5 2 0 0 45
2022 Security 43 23 31 0 4 0 0 20
2022 Science and technology 32 31 20 8 7 1 2 175
2022 Library services 63 12 11 7 7 0 0 15
2022 Administration and operations 31 28 18 11 11 0 1 405
2022 Human resources 38 26 14 10 12 0 0 175
2022 Financial management 27 21 27 13 10 0 2 110
2022 Procurement 48 11 24 5 13 0 0 15
2022 Information management 31 26 20 11 11 0 0 160
2022 Information technology 32 32 15 10 9 0 1 520
2022 Internal audit 47 41 5 0 7 0 0 15
2022 Evaluation 23 26 28 9 7 2 4 40
2022 Data sciences 35 30 18 9 7 0 1 885
2022 Policy 38 26 15 7 13 0 0 55
2022 Project management 22 27 25 13 13 0 0 500
2022 Other services to the public 38 27 13 10 9 0 2 195
2022 None of the above 29 26 20 12 11 1 2 570
2020 Client contact centre 34 24 19 12 9 0 2 115
2020 Communications or public affairs 17 31 26 7 19 0 1 110
2020 Access to information and privacy 28 22 17 22 8 3 0 35
2020 Security 39 34 5 10 11 0 0 20
2020 Science and technology 22 34 23 10 9 0 3 110
2020 Administration and operations 32 29 17 13 8 0 0 435
2020 Human resources 29 22 24 10 15 0 0 165
2020 Financial management 27 22 28 11 13 0 0 105
2020 Procurement 43 13 26 13 6 0 0 15
2020 Information management 39 25 24 8 4 0 1 125
2020 Information technology 33 31 16 13 7 0 0 500
2020 Internal audit 10 60 21 10 0 0 0 10
2020 Evaluation 28 36 12 16 8 0 0 25
2020 Data sciences 25 28 22 15 9 0 0 725
2020 Policy 27 45 14 7 7 0 0 30
2020 Project management 18 26 23 18 15 0 0 395
2020 Other services to the public 22 32 25 14 6 0 0 150
2020 None of the above 29 27 18 13 11 0 1 520
2019 Client contact centre 44 22 20 4 7 0 3 135
2019 Health care practitioners 21 49 6 6 18 0 0 15
2019 Communications or public affairs 33 33 20 9 4 0 0 110
2019 Access to information and privacy 44 26 22 3 3 0 3 35
2019 Security 40 31 29 0 0 0 0 15
2019 Science and technology 36 31 24 7 2 0 1 140
2019 Library services 69 8 16 8 0 0 0 10
2019 Administration and operations 40 26 18 8 6 0 1 395
2019 Human resources 49 27 9 8 6 1 0 140
2019 Financial management 35 33 14 9 6 1 2 120
2019 Procurement 6 31 45 17 0 0 0 15
2019 Information management 38 28 22 7 3 1 1 150
2019 Information technology 40 28 15 9 7 1 0 585
2019 Internal audit 72 9 9 9 0 0 0 10
2019 Evaluation 31 38 22 3 3 0 3 35
2019 Data sciences 36 34 18 7 4 0 0 760
2019 Policy 32 44 8 12 4 0 0 25
2019 Project management 30 29 24 10 8 0 0 405
2019 Other services to the public 36 32 16 10 5 0 1 165
2019 None of the above 37 28 18 9 6 0 1 560

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 21 15 10 11 4 7 36 64 395
2024 Health care practitioners 29 13 13 21 16 8 0 32 68 15
2024 Intelligence analysts 31 30 21 10 4 1 4 32 68 65
2024 Communications or public affairs 42 24 14 7 11 1 0 43 57 125
2024 Access to information and privacy 37 26 15 6 10 2 4 39 61 50
2024 Security 28 46 8 0 0 4 14 34 66 20
2024 Science and technology 39 26 20 6 5 1 3 40 60 100
2024 Library services 28 39 15 0 18 0 0 28 72 15
2024 Administration and operations 34 27 19 8 8 2 3 35 65 485
2024 Human resources 35 31 19 9 4 1 1 35 65 135
2024 Financial management 37 32 17 3 11 0 0 37 63 95
2024 Information management 34 34 16 7 5 0 3 35 65 155
2024 Information technology 34 28 17 9 9 1 2 35 65 405
2024 Internal audit 40 60 0 0 0 0 0 40 60 10
2024 Evaluation 43 20 21 0 16 0 0 43 57 20
2024 Data sciences 32 32 19 8 7 0 2 33 67 835
2024 Policy 32 31 19 9 9 0 0 32 68 35
2024 Project management 28 32 21 10 7 1 1 29 71 410
2024 Other services to the public 29 31 21 6 7 1 6 31 69 365
2024 None of the above 31 29 16 8 9 3 4 34 66 640
2022 Client contact centre 32 26 19 8 9 3 2 110
2022 Communications or public affairs 39 26 16 9 8 0 3 145
2022 Access to information and privacy 40 34 24 0 2 0 0 45
2022 Security 44 32 4 13 0 0 8 20
2022 Science and technology 32 34 23 5 3 1 2 175
2022 Library services 33 36 6 6 19 0 0 15
2022 Administration and operations 36 30 16 8 7 1 2 405
2022 Human resources 33 28 18 13 6 1 2 175
2022 Financial management 34 34 14 11 7 1 0 110
2022 Procurement 21 31 14 0 11 0 23 15
2022 Information management 39 25 20 8 6 1 2 155
2022 Information technology 31 32 16 9 9 1 2 525
2022 Internal audit 44 39 12 5 0 0 0 15
2022 Evaluation 38 30 10 10 4 2 7 40
2022 Data sciences 34 31 19 8 6 1 2 885
2022 Policy 30 31 16 8 15 0 0 55
2022 Project management 29 29 23 10 9 0 0 495
2022 Other services to the public 38 31 16 6 5 1 2 195
2022 None of the above 29 29 20 8 9 2 3 570
2020 Client contact centre 36 36 12 8 5 2 0 115
2020 Communications or public affairs 23 43 20 4 8 1 1 110
2020 Access to information and privacy 45 27 22 3 0 0 3 35
2020 Security 66 15 18 0 0 0 0 20
2020 Science and technology 31 35 18 9 5 3 0 110
2020 Administration and operations 45 29 15 5 2 2 2 435
2020 Human resources 36 33 18 6 5 0 1 165
2020 Financial management 48 33 11 4 2 1 1 105
2020 Procurement 32 26 30 6 6 0 0 15
2020 Information management 35 36 17 8 2 1 1 130
2020 Information technology 37 33 18 7 3 1 1 500
2020 Internal audit 71 20 10 0 0 0 0 10
2020 Evaluation 36 40 8 12 0 4 0 25
2020 Data sciences 36 35 20 6 2 0 0 725
2020 Policy 47 26 13 13 0 0 0 30
2020 Project management 33 39 16 7 4 0 1 395
2020 Other services to the public 32 43 16 4 2 0 2 150
2020 None of the above 34 35 20 6 4 0 2 520
2019 Client contact centre 41 28 17 7 4 2 1 135
2019 Health care practitioners 0 45 37 12 6 0 0 15
2019 Communications or public affairs 35 38 14 8 4 0 0 110
2019 Access to information and privacy 42 28 19 6 0 0 6 35
2019 Security 37 49 14 0 0 0 0 15
2019 Science and technology 35 42 16 5 2 0 0 140
2019 Library services 54 37 9 0 0 0 0 10
2019 Administration and operations 38 37 15 5 3 1 2 395
2019 Human resources 38 31 18 9 3 0 1 140
2019 Financial management 31 43 18 3 1 1 3 120
2019 Procurement 39 40 14 6 0 0 0 15
2019 Information management 35 33 20 7 1 1 3 150
2019 Information technology 31 36 20 7 6 0 1 585
2019 Internal audit 71 10 9 0 9 0 0 10
2019 Evaluation 42 24 19 9 3 3 0 35
2019 Data sciences 35 36 19 6 3 1 1 760
2019 Policy 48 44 4 4 0 0 0 25
2019 Project management 25 39 22 9 5 0 0 405
2019 Other services to the public 32 39 17 5 6 0 1 165
2019 None of the above 34 34 21 5 4 1 2 560

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 25 14 7 6 4 6 42 58 390
2024 Health care practitioners 39 24 0 11 25 0 0 39 61 15
2024 Intelligence analysts 33 21 25 7 11 0 4 34 66 65
2024 Communications or public affairs 28 36 19 10 5 0 2 29 71 125
2024 Access to information and privacy 35 30 17 8 4 6 0 37 63 50
2024 Security 18 39 20 0 3 5 14 23 77 20
2024 Science and technology 31 31 20 7 9 0 3 32 68 100
2024 Library services 23 47 0 12 18 0 0 23 77 15
2024 Administration and operations 26 32 22 8 9 1 2 27 73 490
2024 Human resources 21 29 24 13 13 1 0 21 79 135
2024 Financial management 32 23 21 13 11 0 0 32 68 95
2024 Information management 34 35 20 6 3 1 2 35 65 150
2024 Information technology 26 32 17 12 12 0 1 26 74 405
2024 Internal audit 13 48 8 0 31 0 0 13 87 10
2024 Evaluation 31 46 8 4 12 0 0 31 69 20
2024 Data sciences 28 33 20 8 8 1 1 29 71 840
2024 Policy 20 35 18 11 16 0 0 20 80 35
2024 Project management 17 36 24 13 9 0 1 17 83 410
2024 Other services to the public 33 29 21 6 5 1 5 35 65 365
2024 None of the above 29 31 18 9 7 1 4 31 69 640
2022 Client contact centre 32 30 14 12 8 3 2 110
2022 Communications or public affairs 29 28 20 10 12 0 2 145
2022 Access to information and privacy 49 32 10 4 6 0 0 45
2022 Security 33 28 16 19 4 0 0 20
2022 Science and technology 22 32 26 9 9 1 1 175
2022 Library services 40 23 19 0 18 0 0 15
2022 Administration and operations 25 33 18 11 13 0 1 405
2022 Human resources 17 28 21 19 14 0 1 170
2022 Financial management 21 28 27 14 10 0 1 110
2022 Procurement 14 30 8 11 19 0 17 15
2022 Information management 29 32 15 12 7 3 2 155
2022 Information technology 23 32 17 15 10 1 2 525
2022 Internal audit 40 55 0 5 0 0 0 15
2022 Evaluation 21 49 9 9 2 2 7 40
2022 Data sciences 31 31 21 9 7 0 1 890
2022 Policy 24 27 27 8 14 0 0 55
2022 Project management 16 29 28 14 13 0 0 500
2022 Other services to the public 28 34 21 9 5 1 2 195
2022 None of the above 29 29 18 11 11 1 2 575
2020 Client contact centre 23 40 19 10 7 1 1 115
2020 Communications or public affairs 13 32 28 9 15 2 0 105
2020 Access to information and privacy 34 31 13 14 8 0 0 35
2020 Security 39 25 19 5 12 0 0 15
2020 Science and technology 22 36 18 12 8 2 3 110
2020 Administration and operations 28 40 16 10 4 1 1 435
2020 Human resources 22 30 21 21 5 0 0 165
2020 Financial management 40 31 16 10 1 0 2 105
2020 Procurement 26 26 13 24 12 0 0 15
2020 Information management 30 36 21 9 4 0 0 130
2020 Information technology 28 32 22 9 7 1 2 500
2020 Internal audit 30 50 19 0 0 0 0 10
2020 Evaluation 32 36 16 16 0 0 0 25
2020 Data sciences 30 32 23 10 5 0 0 725
2020 Policy 30 40 20 10 0 0 0 30
2020 Project management 18 37 23 16 6 0 1 395
2020 Other services to the public 28 36 20 11 3 0 1 150
2020 None of the above 29 33 22 10 5 0 1 515
2019 Client contact centre 35 31 20 4 7 2 2 135
2019 Health care practitioners 18 33 18 24 0 0 6 15
2019 Communications or public affairs 26 35 22 11 6 0 0 110
2019 Access to information and privacy 38 36 8 3 8 0 6 35
2019 Security 19 45 28 7 0 0 0 15
2019 Science and technology 26 33 24 11 7 0 0 140
2019 Library services 74 17 9 0 0 0 0 10
2019 Administration and operations 34 34 20 7 5 0 1 395
2019 Human resources 26 28 25 12 9 0 0 140
2019 Financial management 23 41 21 8 2 1 3 120
2019 Procurement 24 45 11 13 6 0 0 15
2019 Information management 27 36 23 9 3 1 2 150
2019 Information technology 24 33 21 11 10 0 1 590
2019 Internal audit 81 9 9 0 0 0 0 10
2019 Evaluation 34 32 16 12 3 3 0 35
2019 Data sciences 33 32 19 10 4 1 1 760
2019 Policy 16 60 8 12 4 0 0 25
2019 Project management 17 33 27 17 6 0 0 405
2019 Other services to the public 28 32 23 10 7 1 0 165
2019 None of the above 31 30 21 11 5 0 2 560

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 29 10 7 7 1 3 44 56 395
2024 Health care practitioners 42 7 14 8 29 0 0 42 58 15
2024 Intelligence analysts 37 28 17 7 8 0 4 38 62 65
2024 Communications or public affairs 41 33 14 2 7 1 1 42 58 125
2024 Access to information and privacy 37 30 14 11 4 2 2 38 62 50
2024 Security 48 31 14 7 0 0 0 48 52 20
2024 Science and technology 40 29 18 7 4 1 2 41 59 100
2024 Library services 29 50 12 0 9 0 0 29 71 15
2024 Administration and operations 36 33 17 6 6 1 2 37 63 485
2024 Human resources 36 25 20 12 8 1 0 36 64 135
2024 Financial management 30 38 15 8 9 0 0 30 70 95
2024 Information management 37 35 20 4 4 1 1 37 63 150
2024 Information technology 37 30 14 8 8 0 2 38 62 405
2024 Internal audit 77 23 0 0 0 0 0 77 23 10
2024 Evaluation 64 21 0 0 15 0 0 64 36 20
2024 Data sciences 37 34 16 6 6 0 1 37 63 840
2024 Policy 30 39 7 9 15 0 0 30 70 35
2024 Project management 28 34 20 9 8 0 1 28 72 410
2024 Other services to the public 46 26 15 6 4 0 3 47 53 365
2024 None of the above 38 30 16 6 6 2 3 39 61 640
2022 Client contact centre 43 23 16 10 6 1 2 110
2022 Communications or public affairs 40 27 18 4 8 0 2 145
2022 Access to information and privacy 50 28 18 2 2 0 0 45
2022 Security 48 29 9 6 8 0 0 20
2022 Science and technology 29 30 21 10 8 1 1 175
2022 Library services 40 24 17 5 13 0 0 15
2022 Administration and operations 36 29 15 10 9 0 1 405
2022 Human resources 21 32 23 13 9 1 1 175
2022 Financial management 25 32 21 15 6 0 1 110
2022 Procurement 25 26 30 5 5 0 8 15
2022 Information management 38 33 11 10 7 0 1 160
2022 Information technology 33 31 17 11 6 1 2 520
2022 Internal audit 72 28 0 0 0 0 0 15
2022 Evaluation 36 35 10 7 2 2 7 40
2022 Data sciences 36 31 17 9 5 0 1 890
2022 Policy 26 27 27 5 14 0 0 55
2022 Project management 25 29 24 13 10 0 0 500
2022 Other services to the public 37 35 15 6 4 1 2 195
2022 None of the above 32 30 17 10 8 1 3 575
2020 Client contact centre 35 27 21 7 10 1 0 110
2020 Communications or public affairs 25 27 26 14 6 2 0 110
2020 Access to information and privacy 34 33 10 9 11 0 3 35
2020 Security 42 29 16 8 5 0 0 20
2020 Science and technology 25 38 15 12 6 0 3 110
2020 Administration and operations 41 33 16 6 3 0 1 435
2020 Human resources 35 27 21 8 8 1 1 165
2020 Financial management 47 29 12 6 5 0 1 105
2020 Procurement 32 30 13 19 6 0 0 15
2020 Information management 37 29 22 6 5 0 1 130
2020 Information technology 35 33 16 9 5 1 1 500
2020 Internal audit 52 48 0 0 0 0 0 10
2020 Evaluation 40 28 16 12 4 0 0 25
2020 Data sciences 34 36 16 9 5 0 0 725
2020 Policy 54 23 23 0 0 0 0 30
2020 Project management 32 32 19 11 5 0 0 395
2020 Other services to the public 32 38 19 6 3 0 2 150
2020 None of the above 38 32 17 8 4 0 1 520
2019 Client contact centre 38 28 20 8 3 2 2 135
2019 Health care practitioners 18 33 18 24 0 0 6 15
2019 Communications or public affairs 35 35 14 10 5 0 0 110
2019 Access to information and privacy 42 28 8 11 5 0 6 35
2019 Security 44 26 23 7 0 0 0 15
2019 Science and technology 28 40 20 6 6 0 0 140
2019 Library services 81 10 9 0 0 0 0 10
2019 Administration and operations 40 33 16 5 5 0 1 395
2019 Human resources 34 36 16 8 6 0 0 140
2019 Financial management 31 33 24 6 2 1 2 120
2019 Procurement 20 50 17 7 6 0 0 15
2019 Information management 33 34 20 8 2 1 3 150
2019 Information technology 26 33 20 12 9 0 1 590
2019 Internal audit 81 9 9 0 0 0 0 10
2019 Evaluation 51 24 3 22 0 0 0 35
2019 Data sciences 36 32 19 7 5 1 1 760
2019 Policy 28 44 16 8 4 0 0 25
2019 Project management 26 35 23 9 7 0 0 405
2019 Other services to the public 32 26 26 9 7 1 0 165
2019 None of the above 34 33 19 7 5 0 1 560

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 23 17 8 12 1 2 38 62 395
2024 Health care practitioners 42 13 23 5 16 0 0 42 58 15
2024 Intelligence analysts 41 23 17 14 3 0 3 42 58 65
2024 Communications or public affairs 54 21 9 4 12 0 0 54 46 125
2024 Access to information and privacy 42 28 10 8 8 2 2 44 56 50
2024 Security 50 19 15 7 3 0 5 53 47 20
2024 Science and technology 60 20 9 5 6 0 1 60 40 100
2024 Library services 38 39 23 0 0 0 0 38 62 15
2024 Administration and operations 46 27 10 8 7 1 2 47 53 490
2024 Human resources 54 23 11 6 6 1 0 54 46 135
2024 Financial management 41 31 12 8 7 1 0 41 59 95
2024 Information management 47 22 17 7 6 0 1 48 52 155
2024 Information technology 49 22 13 6 8 1 2 50 50 400
2024 Internal audit 84 16 0 0 0 0 0 84 16 10
2024 Evaluation 58 26 0 0 15 0 0 58 42 20
2024 Data sciences 55 24 9 6 5 1 1 56 44 835
2024 Policy 48 30 13 6 3 0 0 48 52 35
2024 Project management 48 22 15 9 6 0 1 48 52 410
2024 Other services to the public 44 27 11 5 8 1 3 46 54 365
2024 None of the above 43 24 16 5 7 1 3 45 55 635
2022 Client contact centre 48 24 11 10 6 0 1 110
2022 Communications or public affairs 54 23 9 6 6 0 3 145
2022 Access to information and privacy 63 28 0 4 3 0 2 45
2022 Security 53 27 7 5 0 0 8 20
2022 Science and technology 51 24 14 5 3 1 2 175
2022 Library services 45 25 18 0 12 0 0 15
2022 Administration and operations 47 27 11 6 7 1 1 405
2022 Human resources 42 25 18 7 7 0 1 175
2022 Financial management 39 36 18 5 3 0 0 110
2022 Procurement 38 26 17 10 0 0 8 15
2022 Information management 47 24 14 6 6 1 2 155
2022 Information technology 47 29 10 5 6 1 2 520
2022 Internal audit 77 16 7 0 0 0 0 15
2022 Evaluation 59 19 5 5 5 2 7 40
2022 Data sciences 56 25 9 4 5 0 1 890
2022 Policy 51 33 8 3 5 0 0 55
2022 Project management 45 28 14 6 7 0 1 500
2022 Other services to the public 52 25 12 6 3 0 2 195
2022 None of the above 47 27 12 6 5 1 2 570
2020 Client contact centre 46 23 16 4 9 1 1 115
2020 Communications or public affairs 43 31 11 8 6 0 0 110
2020 Access to information and privacy 50 33 6 6 0 0 6 35
2020 Security 69 26 0 0 5 0 0 20
2020 Science and technology 48 22 12 10 6 0 1 110
2020 Administration and operations 58 19 12 5 4 0 1 435
2020 Human resources 54 21 10 9 3 1 1 165
2020 Financial management 54 24 13 6 2 0 0 105
2020 Procurement 46 24 18 0 13 0 0 15
2020 Information management 52 27 10 6 3 1 1 130
2020 Information technology 48 27 13 4 6 1 1 495
2020 Internal audit 40 60 0 0 0 0 0 10
2020 Evaluation 40 28 16 16 0 0 0 25
2020 Data sciences 54 25 11 6 4 0 0 725
2020 Policy 70 10 17 3 0 0 0 30
2020 Project management 48 27 14 5 5 0 0 390
2020 Other services to the public 47 31 10 8 1 2 2 150
2020 None of the above 52 25 12 6 4 0 1 520
2019 Client contact centre 45 25 14 5 7 2 2 135
2019 Health care practitioners 21 43 6 24 0 0 6 15
2019 Communications or public affairs 52 26 12 6 4 1 0 110
2019 Access to information and privacy 54 31 6 6 0 0 3 35
2019 Security 52 21 27 0 0 0 0 15
2019 Science and technology 46 29 14 6 5 0 0 140
2019 Library services 81 19 0 0 0 0 0 10
2019 Administration and operations 48 26 12 5 7 0 1 395
2019 Human resources 48 23 13 7 6 0 2 140
2019 Financial management 49 32 8 6 2 1 2 120
2019 Procurement 44 31 11 13 0 0 0 15
2019 Information management 43 31 16 5 1 1 3 150
2019 Information technology 45 27 16 5 6 0 1 590
2019 Internal audit 81 9 0 0 9 0 0 10
2019 Evaluation 57 18 6 13 6 0 0 35
2019 Data sciences 54 24 11 6 4 1 1 760
2019 Policy 52 16 16 12 4 0 0 25
2019 Project management 43 28 14 10 5 0 0 405
2019 Other services to the public 42 32 13 8 4 0 1 165
2019 None of the above 49 27 12 5 5 0 2 560

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 25 13 4 9 2 2 46 54 395
2024 Health care practitioners 55 11 8 8 17 0 0 55 45 15
2024 Intelligence analysts 43 21 17 6 7 0 6 46 54 65
2024 Communications or public affairs 53 27 8 6 6 0 0 53 47 125
2024 Access to information and privacy 40 28 19 4 8 2 0 41 59 50
2024 Security 63 23 4 5 0 0 5 67 33 20
2024 Science and technology 49 30 12 2 5 0 2 50 50 100
2024 Library services 71 14 15 0 0 0 0 71 29 15
2024 Administration and operations 52 25 9 7 5 0 2 53 47 485
2024 Human resources 48 24 17 5 4 1 2 49 51 135
2024 Financial management 50 29 13 5 4 0 0 50 50 95
2024 Information management 50 26 11 5 5 1 2 52 48 150
2024 Information technology 55 25 8 4 5 0 3 57 43 405
2024 Internal audit 47 46 8 0 0 0 0 47 53 10
2024 Evaluation 77 15 4 0 4 0 0 77 23 20
2024 Data sciences 51 25 13 5 6 1 0 51 49 845
2024 Policy 50 18 21 3 9 0 0 50 50 35
2024 Project management 52 27 10 5 4 0 1 53 47 410
2024 Other services to the public 47 25 11 5 9 0 2 49 51 365
2024 None of the above 47 25 13 5 7 1 3 48 52 640
2022 Client contact centre 47 27 15 3 6 0 1 110
2022 Communications or public affairs 57 25 7 5 5 0 2 145
2022 Access to information and privacy 66 20 8 0 4 0 2 45
2022 Security 67 21 7 5 0 0 0 20
2022 Science and technology 44 34 12 6 3 1 2 175
2022 Library services 63 12 24 0 0 0 0 15
2022 Administration and operations 53 27 11 5 3 0 1 405
2022 Human resources 52 20 16 6 6 0 0 175
2022 Financial management 47 28 18 3 3 0 0 110
2022 Procurement 54 21 17 0 0 0 8 15
2022 Information management 56 23 14 3 3 1 0 155
2022 Information technology 58 24 10 4 2 0 1 520
2022 Internal audit 70 13 11 6 0 0 0 15
2022 Evaluation 49 24 9 2 7 2 7 40
2022 Data sciences 48 28 12 6 5 0 1 885
2022 Policy 36 29 20 8 7 0 0 55
2022 Project management 51 26 14 5 3 0 1 500
2022 Other services to the public 47 27 17 4 3 1 1 195
2022 None of the above 53 22 11 5 5 1 2 570
2020 Client contact centre 28 25 19 15 11 0 1 110
2020 Communications or public affairs 23 27 26 16 7 0 1 110
2020 Access to information and privacy 26 32 20 17 5 0 0 35
2020 Security 52 29 10 8 0 0 0 20
2020 Science and technology 28 29 21 12 10 0 0 110
2020 Administration and operations 34 31 19 9 6 0 0 435
2020 Human resources 38 28 16 11 6 0 1 165
2020 Financial management 35 23 24 16 2 0 0 105
2020 Procurement 56 25 12 0 6 0 0 15
2020 Information management 28 30 26 10 5 0 1 130
2020 Information technology 31 29 21 12 6 0 1 500
2020 Internal audit 48 40 11 0 0 0 0 10
2020 Evaluation 24 32 32 8 4 0 0 25
2020 Data sciences 22 32 24 13 8 0 0 725
2020 Policy 31 35 17 14 3 0 0 30
2020 Project management 28 31 25 12 3 0 0 395
2020 Other services to the public 30 33 21 10 6 0 0 150
2020 None of the above 28 34 19 11 6 0 2 520

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 27 16 6 5 3 1 45 55 395
2024 Health care practitioners 46 19 6 5 16 0 8 50 50 15
2024 Intelligence analysts 22 33 26 9 3 0 6 24 76 65
2024 Communications or public affairs 44 27 18 5 4 1 1 45 55 125
2024 Access to information and privacy 34 26 17 13 8 2 0 35 65 50
2024 Security 44 48 6 0 3 0 0 44 56 20
2024 Science and technology 36 27 21 9 4 0 2 37 63 100
2024 Library services 41 38 12 9 0 0 0 41 59 15
2024 Administration and operations 35 36 14 6 7 0 2 36 64 490
2024 Human resources 34 26 23 7 8 1 1 35 65 135
2024 Financial management 40 30 11 16 3 0 0 40 60 95
2024 Information management 41 32 18 3 5 0 1 41 59 155
2024 Information technology 34 30 17 11 5 1 1 35 65 405
2024 Internal audit 13 47 31 8 0 0 0 13 87 10
2024 Evaluation 28 29 11 5 27 0 0 28 72 20
2024 Data sciences 37 32 17 8 5 0 1 37 63 840
2024 Policy 39 27 15 17 3 0 0 39 61 35
2024 Project management 32 31 20 9 8 0 0 32 68 410
2024 Other services to the public 37 31 17 8 5 0 2 38 62 360
2024 None of the above 36 31 17 7 6 1 3 37 63 640
2022 Client contact centre 37 26 14 11 9 0 3 110
2022 Communications or public affairs 42 33 15 2 7 0 1 145
2022 Access to information and privacy 42 23 24 10 2 0 0 45
2022 Security 68 20 5 0 7 0 0 20
2022 Science and technology 37 30 21 7 3 1 1 175
2022 Library services 46 30 12 5 7 0 0 15
2022 Administration and operations 31 34 19 8 7 0 0 405
2022 Human resources 31 27 19 13 9 1 0 175
2022 Financial management 33 32 23 10 3 0 0 110
2022 Procurement 46 22 20 5 0 0 7 15
2022 Information management 34 32 19 8 4 0 2 155
2022 Information technology 40 32 13 7 5 1 2 520
2022 Internal audit 24 65 11 0 0 0 0 15
2022 Evaluation 34 31 13 5 7 2 7 40
2022 Data sciences 37 34 16 8 4 0 1 885
2022 Policy 36 42 15 3 5 0 0 55
2022 Project management 28 35 17 11 8 1 1 500
2022 Other services to the public 39 36 11 7 5 0 1 195
2022 None of the above 36 30 18 7 7 1 2 570
2020 Client contact centre 26 36 17 13 8 0 1 110
2020 Communications or public affairs 19 33 24 15 6 2 0 110
2020 Access to information and privacy 31 39 16 3 11 0 0 35
2020 Security 49 34 10 0 6 0 0 20
2020 Science and technology 29 32 21 6 8 1 3 110
2020 Administration and operations 30 35 19 8 7 0 1 435
2020 Human resources 32 28 21 8 10 0 0 165
2020 Financial management 36 29 19 8 8 0 0 105
2020 Procurement 50 32 13 6 0 0 0 15
2020 Information management 30 32 22 11 4 0 1 130
2020 Information technology 33 31 20 10 5 1 1 500
2020 Internal audit 29 21 31 19 0 0 0 10
2020 Evaluation 40 36 8 12 4 0 0 25
2020 Data sciences 33 32 22 9 4 0 0 725
2020 Policy 34 30 30 7 0 0 0 30
2020 Project management 25 33 25 11 5 0 1 395
2020 Other services to the public 29 35 20 9 6 0 1 150
2020 None of the above 33 31 19 10 4 1 1 520
2019 Client contact centre 41 28 20 4 4 2 1 135
2019 Health care practitioners 39 55 0 6 0 0 0 15
2019 Communications or public affairs 39 30 18 9 3 2 0 110
2019 Access to information and privacy 31 25 30 3 6 0 6 35
2019 Security 33 29 23 14 0 0 0 15
2019 Science and technology 36 31 21 7 4 0 1 140
2019 Library services 64 27 9 0 0 0 0 10
2019 Administration and operations 35 36 17 7 4 0 1 395
2019 Human resources 39 28 18 9 6 0 0 140
2019 Financial management 37 28 20 8 4 1 2 120
2019 Procurement 26 63 11 0 0 0 0 15
2019 Information management 38 38 16 7 0 1 1 150
2019 Information technology 34 32 20 10 4 0 0 590
2019 Internal audit 41 28 20 10 0 0 0 10
2019 Evaluation 49 20 15 13 3 0 0 35
2019 Data sciences 45 30 15 7 2 1 1 760
2019 Policy 36 40 20 4 0 0 0 25
2019 Project management 30 30 21 14 6 0 0 405
2019 Other services to the public 41 27 13 9 8 0 1 165
2019 None of the above 41 28 17 7 4 0 2 560

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 16 6 5 7 1 10 63 37 390
2024 Health care practitioners 45 13 16 0 21 0 5 47 53 15
2024 Intelligence analysts 32 20 18 11 14 0 5 33 67 65
2024 Communications or public affairs 31 18 10 15 23 0 2 32 68 125
2024 Access to information and privacy 57 23 6 7 6 0 2 58 42 50
2024 Security 50 30 0 5 10 0 6 53 47 20
2024 Science and technology 32 17 22 9 17 0 3 33 67 100
2024 Library services 9 0 30 14 38 0 9 10 90 15
2024 Administration and operations 38 18 16 9 15 1 4 39 61 490
2024 Human resources 48 17 8 12 13 1 1 49 51 135
2024 Financial management 37 21 15 11 14 0 1 38 62 95
2024 Information management 36 21 11 14 16 1 1 36 64 155
2024 Information technology 42 14 12 10 18 1 3 43 57 400
2024 Internal audit 38 27 7 27 0 0 0 38 62 10
2024 Evaluation 24 27 20 13 16 0 0 24 76 20
2024 Data sciences 31 16 16 14 21 0 2 31 69 835
2024 Policy 38 17 14 14 14 0 3 40 60 35
2024 Project management 27 16 18 15 21 0 2 28 72 410
2024 Other services to the public 47 17 13 6 11 0 5 50 50 360
2024 None of the above 35 15 15 11 16 1 7 38 62 640
2022 Client contact centre 46 18 14 6 12 0 4 110
2022 Communications or public affairs 34 16 15 12 17 0 5 145
2022 Access to information and privacy 56 7 18 6 12 0 0 45
2022 Security 74 3 15 0 3 5 0 20
2022 Science and technology 33 18 19 11 16 1 3 175
2022 Library services 33 18 12 5 32 0 0 15
2022 Administration and operations 41 17 15 11 13 0 4 405
2022 Human resources 48 19 15 8 10 0 0 175
2022 Financial management 33 23 17 7 16 1 2 110
2022 Procurement 45 14 25 10 5 0 0 15
2022 Information management 32 19 10 14 22 0 3 160
2022 Information technology 29 18 15 11 23 1 3 520
2022 Internal audit 16 38 27 6 13 0 0 15
2022 Evaluation 26 19 21 14 14 2 4 40
2022 Data sciences 34 17 18 10 17 1 3 885
2022 Policy 24 21 12 14 27 1 0 55
2022 Project management 27 15 21 13 22 1 1 495
2022 Other services to the public 40 22 12 7 14 2 3 195
2022 None of the above 32 17 15 14 18 0 4 570
2020 Client contact centre 49 26 13 4 6 0 2 115
2020 Communications or public affairs 52 25 15 5 1 1 1 110
2020 Access to information and privacy 41 15 23 12 3 0 7 35
2020 Security 84 16 0 0 0 0 0 20
2020 Science and technology 37 30 19 9 1 1 3 110
2020 Administration and operations 53 27 10 5 2 0 2 435
2020 Human resources 53 28 14 3 1 0 1 165
2020 Financial management 56 24 14 2 3 0 1 105
2020 Procurement 63 32 6 0 0 0 0 15
2020 Information management 52 28 13 4 2 0 1 130
2020 Information technology 52 27 13 5 2 0 2 500
2020 Internal audit 60 40 0 0 0 0 0 10
2020 Evaluation 32 24 36 4 4 0 0 25
2020 Data sciences 42 33 15 6 3 0 0 715
2020 Policy 48 24 21 3 0 0 3 30
2020 Project management 46 28 17 6 3 0 1 390
2020 Other services to the public 45 31 16 6 1 0 1 150
2020 None of the above 46 30 15 5 3 0 1 515
2019 Client contact centre 63 20 7 1 1 0 8 135
2019 Health care practitioners 51 24 6 18 0 0 0 15
2019 Communications or public affairs 60 21 11 2 6 0 0 110
2019 Access to information and privacy 66 14 9 6 0 0 6 35
2019 Security 56 36 7 0 0 0 0 15
2019 Science and technology 60 24 7 3 4 0 2 140
2019 Library services 56 36 9 0 0 0 0 10
2019 Administration and operations 63 19 10 3 2 0 3 395
2019 Human resources 72 16 7 3 1 0 1 140
2019 Financial management 65 19 8 2 1 1 3 120
2019 Procurement 55 45 0 0 0 0 0 15
2019 Information management 57 24 7 7 1 1 3 150
2019 Information technology 58 23 9 4 3 0 2 585
2019 Internal audit 60 20 20 0 0 0 0 10
2019 Evaluation 61 24 6 10 0 0 0 35
2019 Data sciences 60 22 10 4 3 1 1 765
2019 Policy 60 24 12 4 0 0 0 25
2019 Project management 60 25 9 3 2 0 1 405
2019 Other services to the public 61 22 10 5 2 0 1 165
2019 None of the above 54 24 11 5 4 0 2 560

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 27 13 4 3 1 2 52 48 395
2024 Health care practitioners 38 21 13 5 23 0 0 38 62 15
2024 Intelligence analysts 31 25 28 7 4 0 5 33 67 60
2024 Communications or public affairs 39 23 23 4 10 0 1 40 60 125
2024 Access to information and privacy 48 34 10 0 6 2 0 49 51 50
2024 Security 58 32 10 0 0 0 0 58 42 20
2024 Science and technology 30 36 20 4 8 0 1 30 70 100
2024 Library services 7 44 19 6 23 0 0 7 93 15
2024 Administration and operations 38 36 15 5 5 0 2 38 62 490
2024 Human resources 47 29 15 7 1 1 0 47 53 135
2024 Financial management 42 32 16 6 4 0 0 42 58 95
2024 Information management 40 31 19 4 4 0 1 41 59 150
2024 Information technology 47 27 10 6 8 0 2 48 52 405
2024 Internal audit 30 30 8 0 31 0 0 30 70 10
2024 Evaluation 54 31 3 4 8 0 0 54 46 20
2024 Data sciences 35 30 20 9 6 0 0 35 65 840
2024 Policy 48 17 11 14 11 0 0 48 52 35
2024 Project management 33 33 20 8 7 0 0 33 67 410
2024 Other services to the public 49 30 11 4 5 0 2 49 51 360
2024 None of the above 39 29 14 9 6 0 3 40 60 640
2022 Client contact centre 32 40 22 3 3 0 1 110
2022 Communications or public affairs 32 28 18 9 11 0 1 145
2022 Access to information and privacy 32 38 16 9 6 0 0 45
2022 Security 44 30 21 0 0 0 5 20
2022 Science and technology 34 31 17 10 5 1 2 175
2022 Library services 38 20 17 18 7 0 0 15
2022 Administration and operations 37 34 16 6 6 0 1 405
2022 Human resources 33 35 17 9 6 0 0 175
2022 Financial management 24 38 18 12 8 0 0 110
2022 Procurement 19 63 5 13 0 0 0 15
2022 Information management 36 30 17 9 7 0 0 160
2022 Information technology 44 30 13 7 5 1 2 525
2022 Internal audit 53 47 0 0 0 0 0 15
2022 Evaluation 29 28 25 6 8 2 2 40
2022 Data sciences 30 36 19 7 8 0 1 890
2022 Policy 32 37 18 5 8 0 0 55
2022 Project management 31 34 17 9 8 1 0 495
2022 Other services to the public 34 38 15 4 7 0 2 195
2022 None of the above 30 33 20 9 6 0 1 570
2020 Client contact centre 27 31 24 8 10 0 1 115
2020 Communications or public affairs 13 37 32 11 7 0 0 110
2020 Access to information and privacy 13 45 20 14 9 0 0 35
2020 Security 26 63 10 0 0 0 0 20
2020 Science and technology 23 37 20 13 5 0 3 110
2020 Administration and operations 30 42 17 7 3 0 0 430
2020 Human resources 32 35 21 9 2 0 1 165
2020 Financial management 33 32 22 9 3 0 1 105
2020 Procurement 52 17 25 0 6 0 0 15
2020 Information management 20 43 18 14 5 0 1 130
2020 Information technology 38 37 16 6 3 0 0 500
2020 Internal audit 19 81 0 0 0 0 0 10
2020 Evaluation 28 36 32 4 0 0 0 25
2020 Data sciences 24 39 24 9 4 0 0 725
2020 Policy 33 30 23 10 3 0 0 30
2020 Project management 26 37 24 9 5 0 1 390
2020 Other services to the public 26 43 18 9 4 0 0 150
2020 None of the above 25 36 25 9 5 0 0 520

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 67 9 4 2 2 2 13 80 20 395
2024 Health care practitioners 58 6 0 0 16 0 20 73 27 15
2024 Intelligence analysts 63 13 6 0 6 0 12 72 28 65
2024 Communications or public affairs 69 11 4 0 4 0 12 78 22 125
2024 Access to information and privacy 65 19 2 0 4 0 10 72 28 50
2024 Security 87 0 5 0 0 0 8 95 5 20
2024 Science and technology 71 12 2 3 1 1 10 80 20 100
2024 Library services 52 16 0 0 16 9 7 62 38 15
2024 Administration and operations 67 10 5 1 3 1 13 78 22 490
2024 Human resources 69 13 5 1 1 1 9 77 23 135
2024 Financial management 71 7 9 0 1 0 12 80 20 95
2024 Information management 70 14 4 3 1 0 8 76 24 155
2024 Information technology 69 9 4 2 3 1 12 79 21 400
2024 Internal audit 86 6 8 0 0 0 0 86 14 10
2024 Evaluation 81 4 12 0 0 0 3 84 16 20
2024 Data sciences 66 11 4 2 4 1 12 76 24 840
2024 Policy 68 15 6 6 3 0 2 70 30 35
2024 Project management 66 11 6 2 2 1 12 76 24 405
2024 Other services to the public 68 12 3 1 2 1 13 79 21 360
2024 None of the above 65 9 4 2 2 2 17 79 21 640

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 12 5 3 7 1 12 69 31 390
2024 Health care practitioners 56 0 8 0 16 0 20 70 30 15
2024 Intelligence analysts 56 11 9 1 9 0 13 64 36 65
2024 Communications or public affairs 63 10 4 2 10 0 12 71 29 125
2024 Access to information and privacy 63 14 3 2 7 2 10 71 29 50
2024 Security 87 5 4 0 0 0 3 90 10 20
2024 Science and technology 65 10 5 6 2 1 11 74 26 100
2024 Library services 52 7 8 0 18 9 7 62 38 15
2024 Administration and operations 58 13 8 3 6 1 11 66 34 490
2024 Human resources 64 13 5 4 5 1 7 70 30 135
2024 Financial management 70 8 3 3 4 0 12 79 21 95
2024 Information management 59 14 10 4 7 0 6 63 37 155
2024 Information technology 58 12 6 6 8 0 9 64 36 405
2024 Internal audit 71 21 8 0 0 0 0 71 29 10
2024 Evaluation 78 0 15 0 4 0 3 80 20 20
2024 Data sciences 59 11 8 5 7 2 9 66 34 840
2024 Policy 60 20 9 3 6 0 2 61 39 35
2024 Project management 58 12 10 4 6 0 10 65 35 410
2024 Other services to the public 59 14 7 3 5 2 11 68 32 360
2024 None of the above 57 11 6 2 5 2 16 69 31 640

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 9 6 3 4 2 8 77 23 395
2024 Health care practitioners 58 14 0 0 16 0 12 66 34 15
2024 Intelligence analysts 65 7 4 2 5 6 11 78 22 60
2024 Communications or public affairs 73 9 5 3 2 1 7 80 20 125
2024 Access to information and privacy 75 10 4 0 4 4 4 81 19 50
2024 Security 79 10 0 5 3 0 3 81 19 20
2024 Science and technology 74 7 6 1 0 4 9 85 15 100
2024 Library services 82 0 0 0 0 9 9 100 0 15
2024 Administration and operations 74 9 3 3 2 1 8 81 19 485
2024 Human resources 78 6 6 0 2 1 7 85 15 135
2024 Financial management 87 2 2 1 3 1 4 92 8 95
2024 Information management 77 8 4 2 3 0 4 81 19 155
2024 Information technology 77 9 2 2 2 2 6 83 17 400
2024 Internal audit 100 0 0 0 0 0 0 100 0 10
2024 Evaluation 81 4 7 0 4 0 5 85 15 20
2024 Data sciences 76 7 4 2 3 2 6 83 17 835
2024 Policy 63 27 5 0 3 0 2 65 35 35
2024 Project management 73 9 6 3 2 2 5 78 22 410
2024 Other services to the public 73 8 6 1 2 1 9 81 19 365
2024 None of the above 71 8 3 3 2 2 11 82 18 635
2022 Client contact centre 78 10 4 2 0 1 6 110
2022 Communications or public affairs 77 7 2 1 4 1 9 145
2022 Access to information and privacy 80 3 4 3 2 2 6 45
2022 Security 61 4 11 5 0 0 19 20
2022 Science and technology 76 8 2 2 3 2 6 175
2022 Library services 75 6 5 7 0 0 7 15
2022 Administration and operations 77 9 4 2 2 2 5 405
2022 Human resources 75 7 4 2 3 0 8 170
2022 Financial management 83 6 1 2 3 0 5 110
2022 Procurement 53 5 0 11 5 5 21 15
2022 Information management 69 14 5 2 2 2 7 155
2022 Information technology 74 8 3 2 3 2 7 525
2022 Internal audit 95 0 0 0 0 5 0 15
2022 Evaluation 72 8 2 3 0 7 7 40
2022 Data sciences 79 8 3 1 2 1 6 890
2022 Policy 66 16 7 0 3 4 4 55
2022 Project management 77 9 3 2 3 2 5 500
2022 Other services to the public 76 7 4 2 1 2 9 195
2022 None of the above 73 9 5 2 2 3 6 570
2020 Client contact centre 78 10 3 1 1 1 6 110
2020 Communications or public affairs 87 9 0 2 1 1 0 110
2020 Access to information and privacy 75 14 3 0 0 0 9 35
2020 Security 84 16 0 0 0 0 0 20
2020 Science and technology 74 9 3 4 1 3 6 110
2020 Administration and operations 84 7 2 1 2 1 3 435
2020 Human resources 84 6 2 2 2 1 3 165
2020 Financial management 86 7 2 1 2 0 3 105
2020 Procurement 100 0 0 0 0 0 0 15
2020 Information management 81 10 6 2 1 0 1 125
2020 Information technology 85 6 2 1 3 1 2 495
2020 Internal audit 100 0 0 0 0 0 0 10
2020 Evaluation 80 4 8 8 0 0 0 25
2020 Data sciences 86 6 3 1 1 0 3 725
2020 Policy 77 7 10 3 0 0 3 30
2020 Project management 84 5 4 2 1 0 4 390
2020 Other services to the public 76 12 3 1 1 2 5 150
2020 None of the above 83 8 2 1 1 0 4 515
2019 Client contact centre 73 11 6 4 2 0 4 135
2019 Health care practitioners 70 12 0 6 6 0 6 15
2019 Communications or public affairs 83 9 2 2 2 0 2 110
2019 Access to information and privacy 75 14 0 3 3 0 6 35
2019 Security 74 14 7 0 6 0 0 15
2019 Science and technology 82 9 4 2 1 1 2 140
2019 Library services 100 0 0 0 0 0 0 10
2019 Administration and operations 77 9 6 2 4 1 2 395
2019 Human resources 78 10 3 3 1 0 4 140
2019 Financial management 83 7 3 2 0 0 5 120
2019 Procurement 80 20 0 0 0 0 0 15
2019 Information management 77 8 7 1 1 1 5 150
2019 Information technology 78 9 3 2 4 2 2 585
2019 Internal audit 91 9 0 0 0 0 0 10
2019 Evaluation 68 12 6 6 3 0 4 30
2019 Data sciences 80 9 4 2 3 1 3 760
2019 Policy 88 4 4 0 4 0 0 25
2019 Project management 77 9 4 2 4 0 2 405
2019 Other services to the public 77 12 3 4 1 1 2 165
2019 None of the above 76 11 3 1 3 1 5 565

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 72 13 5 2 2 1 5 77 23 395
2024 Health care practitioners 42 13 15 0 16 0 13 48 52 15
2024 Intelligence analysts 65 15 5 5 3 2 7 71 29 60
2024 Communications or public affairs 68 18 6 4 2 1 3 70 30 125
2024 Access to information and privacy 73 11 7 0 4 2 2 76 24 50
2024 Security 78 9 5 0 0 0 8 85 15 20
2024 Science and technology 71 15 6 1 0 1 7 77 23 100
2024 Library services 70 30 0 0 0 0 0 70 30 15
2024 Administration and operations 65 23 5 3 1 1 3 67 33 490
2024 Human resources 74 12 5 2 1 1 4 78 22 135
2024 Financial management 74 14 9 1 0 0 3 76 24 95
2024 Information management 73 12 7 2 1 0 4 77 23 155
2024 Information technology 72 15 4 2 1 1 5 76 24 405
2024 Internal audit 100 0 0 0 0 0 0 100 0 10
2024 Evaluation 84 4 4 4 0 0 5 88 12 20
2024 Data sciences 75 16 4 1 1 0 3 77 23 840
2024 Policy 60 27 8 0 3 0 2 61 39 35
2024 Project management 65 21 7 2 2 0 3 67 33 405
2024 Other services to the public 72 16 3 1 0 1 6 78 22 360
2024 None of the above 70 15 5 1 1 1 7 76 24 640
2022 Client contact centre 70 16 6 2 0 0 7 110
2022 Communications or public affairs 69 19 3 1 4 1 3 145
2022 Access to information and privacy 68 19 4 5 2 2 0 45
2022 Security 71 18 0 5 0 0 6 20
2022 Science and technology 76 13 3 0 1 1 6 175
2022 Library services 75 18 0 0 0 0 7 15
2022 Administration and operations 69 16 8 3 1 0 3 405
2022 Human resources 70 14 8 1 1 0 6 175
2022 Financial management 76 13 3 4 1 0 3 110
2022 Procurement 60 15 8 0 5 5 7 15
2022 Information management 68 20 4 3 1 1 3 160
2022 Information technology 71 15 5 2 2 1 5 525
2022 Internal audit 95 0 0 5 0 0 0 15
2022 Evaluation 80 6 0 7 0 2 5 40
2022 Data sciences 77 14 3 2 1 0 3 885
2022 Policy 59 34 3 0 2 2 0 55
2022 Project management 67 21 5 2 1 1 2 495
2022 Other services to the public 74 12 4 3 0 1 5 195
2022 None of the above 72 16 4 2 1 1 4 570
2020 Client contact centre 71 15 6 2 1 0 4 115
2020 Communications or public affairs 81 15 3 0 1 0 0 110
2020 Access to information and privacy 69 11 17 0 0 0 3 35
2020 Security 87 8 5 0 0 0 0 20
2020 Science and technology 70 14 6 6 2 0 2 110
2020 Administration and operations 74 17 6 1 1 0 1 435
2020 Human resources 75 13 6 2 1 0 4 165
2020 Financial management 79 10 5 2 1 0 3 105
2020 Procurement 75 18 6 0 0 0 0 15
2020 Information management 72 15 9 2 1 0 1 130
2020 Information technology 73 17 4 2 1 1 2 500
2020 Internal audit 90 10 0 0 0 0 0 10
2020 Evaluation 63 33 4 0 0 0 0 25
2020 Data sciences 76 17 4 1 1 0 1 725
2020 Policy 80 13 7 0 0 0 0 30
2020 Project management 71 18 6 3 1 0 2 390
2020 Other services to the public 78 13 4 1 1 1 2 150
2020 None of the above 73 16 5 1 1 0 2 515
2019 Client contact centre 65 19 5 3 4 0 3 135
2019 Health care practitioners 45 24 24 0 6 0 0 15
2019 Communications or public affairs 66 24 5 3 1 0 1 110
2019 Access to information and privacy 64 16 8 5 3 0 3 35
2019 Security 55 38 7 0 0 0 0 15
2019 Science and technology 69 20 7 3 1 0 1 140
2019 Library services 87 13 0 0 0 0 0 10
2019 Administration and operations 62 23 8 2 3 0 1 400
2019 Human resources 62 22 9 5 1 0 1 140
2019 Financial management 70 22 2 2 1 0 4 120
2019 Procurement 56 37 7 0 0 0 0 15
2019 Information management 63 20 10 3 0 1 3 150
2019 Information technology 64 22 8 3 2 0 1 585
2019 Internal audit 71 19 10 0 0 0 0 10
2019 Evaluation 53 27 9 6 0 0 4 30
2019 Data sciences 69 20 6 3 1 0 1 760
2019 Policy 72 20 8 0 0 0 0 25
2019 Project management 53 30 10 3 3 0 0 405
2019 Other services to the public 60 26 8 3 2 1 0 165
2019 None of the above 64 22 6 2 2 1 3 560

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 14 12 5 4 2 3 63 37 395
2024 Health care practitioners 39 14 8 14 17 0 8 43 57 15
2024 Intelligence analysts 69 8 4 2 6 3 8 77 23 65
2024 Communications or public affairs 74 10 5 2 8 1 1 75 25 125
2024 Access to information and privacy 67 17 4 0 6 4 2 71 29 50
2024 Security 84 0 4 5 3 0 3 87 13 20
2024 Science and technology 72 10 5 4 2 2 6 77 23 100
2024 Library services 62 31 7 0 0 0 0 62 38 15
2024 Administration and operations 66 16 8 3 2 1 3 69 31 490
2024 Human resources 71 12 7 3 3 1 4 74 26 135
2024 Financial management 77 7 7 1 5 0 3 78 22 95
2024 Information management 67 18 7 4 2 0 2 69 31 155
2024 Information technology 71 13 5 3 4 0 4 74 26 405
2024 Internal audit 100 0 0 0 0 0 0 100 0 10
2024 Evaluation 78 16 0 3 4 0 0 78 22 20
2024 Data sciences 71 12 7 3 4 0 3 73 27 840
2024 Policy 48 33 16 2 0 0 0 48 52 35
2024 Project management 68 14 8 4 3 0 3 70 30 410
2024 Other services to the public 63 19 10 1 2 1 5 67 33 360
2024 None of the above 62 17 8 3 4 1 5 66 34 640
2022 Client contact centre 66 17 8 0 2 0 7 110
2022 Communications or public affairs 70 13 5 3 6 1 3 145
2022 Access to information and privacy 72 17 7 3 0 0 0 45
2022 Security 70 18 0 5 0 0 6 20
2022 Science and technology 73 14 3 3 3 1 3 175
2022 Library services 69 12 0 5 7 0 7 15
2022 Administration and operations 67 15 6 4 4 0 3 405
2022 Human resources 65 15 6 5 3 0 6 170
2022 Financial management 73 16 2 2 5 0 2 110
2022 Procurement 72 0 17 5 5 0 0 15
2022 Information management 64 15 6 6 6 1 3 160
2022 Information technology 69 14 4 2 5 1 4 525
2022 Internal audit 100 0 0 0 0 0 0 15
2022 Evaluation 70 11 5 3 5 5 2 40
2022 Data sciences 71 14 6 3 2 0 3 890
2022 Policy 63 18 11 4 1 2 0 55
2022 Project management 66 15 8 4 4 0 2 495
2022 Other services to the public 70 12 6 3 2 1 5 195
2022 None of the above 68 14 7 4 4 1 3 570
2020 Client contact centre 75 14 7 1 0 1 3 115
2020 Communications or public affairs 69 15 6 7 1 0 1 110
2020 Access to information and privacy 67 20 10 0 0 0 3 35
2020 Security 77 10 8 5 0 0 0 20
2020 Science and technology 66 13 6 7 4 1 3 110
2020 Administration and operations 73 12 8 3 3 0 1 435
2020 Human resources 70 12 6 3 4 0 4 165
2020 Financial management 82 10 1 1 3 0 3 105
2020 Procurement 75 18 6 0 0 0 0 15
2020 Information management 71 16 7 2 2 0 1 130
2020 Information technology 77 12 5 2 2 1 1 495
2020 Internal audit 100 0 0 0 0 0 0 10
2020 Evaluation 58 34 8 0 0 0 0 25
2020 Data sciences 73 14 6 3 3 0 1 725
2020 Policy 80 10 10 0 0 0 0 30
2020 Project management 71 17 6 2 2 1 1 395
2020 Other services to the public 69 18 4 4 2 1 2 150
2020 None of the above 72 15 4 3 3 0 2 520
2019 Client contact centre 66 13 9 4 4 0 4 135
2019 Health care practitioners 57 12 6 18 0 0 6 15
2019 Communications or public affairs 71 15 8 2 3 0 1 110
2019 Access to information and privacy 75 11 3 5 0 0 6 35
2019 Security 51 36 7 0 6 0 0 15
2019 Science and technology 73 16 6 2 2 0 2 140
2019 Library services 91 9 0 0 0 0 0 10
2019 Administration and operations 66 20 7 3 3 0 0 395
2019 Human resources 68 17 6 2 6 0 1 140
2019 Financial management 73 11 9 2 0 0 5 120
2019 Procurement 56 38 0 0 6 0 0 15
2019 Information management 63 18 10 3 1 1 3 150
2019 Information technology 67 16 7 3 4 1 2 580
2019 Internal audit 81 19 0 0 0 0 0 10
2019 Evaluation 75 9 0 12 0 0 4 30
2019 Data sciences 68 17 7 4 3 0 1 760
2019 Policy 71 25 4 0 0 0 0 25
2019 Project management 59 19 11 3 6 0 0 405
2019 Other services to the public 66 19 8 3 4 0 1 165
2019 None of the above 62 20 8 3 4 1 2 560

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 7 3 0 1 2 34 83 17 390
2024 Health care practitioners 56 14 9 0 0 0 22 72 28 15
2024 Intelligence analysts 65 10 1 3 3 2 17 80 20 65
2024 Communications or public affairs 60 8 6 1 0 0 25 80 20 125
2024 Access to information and privacy 59 4 2 2 4 0 30 83 17 50
2024 Security 80 4 0 0 3 0 12 92 8 20
2024 Science and technology 69 10 4 3 1 1 12 79 21 100
2024 Library services 56 13 0 0 0 0 31 82 18 15
2024 Administration and operations 52 13 4 2 1 0 27 72 28 490
2024 Human resources 60 8 3 4 1 1 22 78 22 135
2024 Financial management 65 9 4 1 1 0 21 82 18 95
2024 Information management 60 12 2 0 1 1 24 80 20 150
2024 Information technology 67 11 3 1 1 1 16 81 19 405
2024 Internal audit 100 0 0 0 0 0 0 100 0 10
2024 Evaluation 76 8 0 4 0 0 13 87 13 20
2024 Data sciences 66 9 4 1 1 0 20 82 18 840
2024 Policy 60 24 3 0 2 0 11 67 33 35
2024 Project management 58 18 9 2 2 0 11 65 35 410
2024 Other services to the public 52 8 4 0 0 1 36 81 19 360
2024 None of the above 56 11 3 1 1 1 27 78 22 640
2022 Client contact centre 65 8 5 3 1 0 19 110
2022 Communications or public affairs 61 9 2 3 2 1 22 145
2022 Access to information and privacy 65 14 4 2 0 0 15 45
2022 Security 79 0 0 3 0 0 18 20
2022 Science and technology 70 9 3 2 1 1 15 175
2022 Library services 69 18 0 0 0 0 14 15
2022 Administration and operations 58 13 7 2 1 0 18 405
2022 Human resources 66 10 5 1 2 0 17 170
2022 Financial management 74 6 3 1 2 1 13 110
2022 Procurement 50 5 5 0 6 0 34 15
2022 Information management 64 13 4 2 1 1 17 155
2022 Information technology 64 11 3 1 1 1 20 520
2022 Internal audit 80 7 0 0 5 0 7 15
2022 Evaluation 47 10 4 5 0 5 29 40
2022 Data sciences 69 9 3 1 0 0 16 890
2022 Policy 62 14 5 2 0 2 15 55
2022 Project management 62 17 7 3 2 0 9 495
2022 Other services to the public 60 10 5 1 0 1 24 195
2022 None of the above 61 13 4 1 1 1 19 570
2020 Client contact centre 54 10 8 2 0 0 26 110
2020 Communications or public affairs 76 8 2 0 2 0 12 110
2020 Access to information and privacy 53 23 6 0 0 0 17 35
2020 Security 58 13 0 0 0 0 29 20
2020 Science and technology 59 11 5 9 2 0 14 110
2020 Administration and operations 62 14 5 1 0 1 18 435
2020 Human resources 62 15 3 2 0 0 19 165
2020 Financial management 71 14 5 2 0 0 8 105
2020 Procurement 58 6 0 6 0 0 30 15
2020 Information management 59 9 2 1 1 0 27 130
2020 Information technology 66 11 6 1 1 1 15 500
2020 Internal audit 60 21 0 10 0 0 10 10
2020 Evaluation 54 16 4 0 0 0 25 25
2020 Data sciences 68 10 4 1 1 0 15 725
2020 Policy 70 10 0 0 0 0 20 30
2020 Project management 57 25 8 1 3 0 7 395
2020 Other services to the public 61 14 3 1 0 2 18 150
2020 None of the above 62 12 4 2 0 0 20 520
2019 Client contact centre 66 5 5 1 3 0 21 135
2019 Health care practitioners 63 6 6 0 6 0 18 15
2019 Communications or public affairs 63 10 5 1 2 0 20 110
2019 Access to information and privacy 65 8 8 3 0 0 16 35
2019 Security 86 0 0 0 7 0 7 15
2019 Science and technology 65 15 5 3 3 0 9 140
2019 Library services 100 0 0 0 0 0 0 10
2019 Administration and operations 57 14 6 2 1 0 20 395
2019 Human resources 66 8 2 1 1 0 22 140
2019 Financial management 66 15 1 1 0 0 17 120
2019 Procurement 48 32 8 0 0 0 13 15
2019 Information management 59 10 5 3 0 1 22 150
2019 Information technology 61 12 5 3 1 1 17 585
2019 Internal audit 70 30 0 0 0 0 0 10
2019 Evaluation 55 6 6 0 0 0 33 30
2019 Data sciences 65 11 3 2 1 0 18 760
2019 Policy 63 12 17 0 0 0 8 25
2019 Project management 53 22 12 2 3 0 7 400
2019 Other services to the public 63 12 4 2 1 0 18 165
2019 None of the above 55 14 4 2 1 1 23 560

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 15 6 5 4 2 6 67 33 390
2024 Health care practitioners 70 14 0 9 0 0 8 76 24 15
2024 Intelligence analysts 69 13 6 0 0 2 10 78 22 60
2024 Communications or public affairs 67 16 4 1 1 0 10 75 25 125
2024 Access to information and privacy 73 9 6 0 2 0 9 81 19 50
2024 Security 88 3 0 0 0 0 8 96 4 20
2024 Science and technology 74 14 4 0 2 1 6 79 21 100
2024 Library services 82 9 9 0 0 0 0 82 18 15
2024 Administration and operations 70 13 5 2 1 1 8 77 23 490
2024 Human resources 75 10 4 2 0 1 8 83 17 130
2024 Financial management 81 11 4 1 0 1 3 84 16 95
2024 Information management 69 16 4 2 1 2 6 75 25 155
2024 Information technology 75 12 3 2 1 1 6 80 20 405
2024 Internal audit 100 0 0 0 0 0 0 100 0 10
2024 Evaluation 80 16 4 0 0 0 0 80 20 20
2024 Data sciences 72 12 4 3 2 1 6 77 23 840
2024 Policy 75 17 2 0 3 0 2 77 23 35
2024 Project management 72 13 6 1 2 0 6 77 23 410
2024 Other services to the public 59 19 9 1 4 0 7 64 36 360
2024 None of the above 67 12 7 1 2 1 9 75 25 635
2022 Client contact centre 66 14 7 0 1 0 11 110
2022 Communications or public affairs 79 9 4 0 2 1 6 145
2022 Access to information and privacy 71 13 13 0 0 0 2 45
2022 Security 82 0 0 0 0 0 18 20
2022 Science and technology 76 9 3 1 1 3 8 175
2022 Library services 80 20 0 0 0 0 0 15
2022 Administration and operations 74 13 5 2 1 0 5 405
2022 Human resources 77 11 2 1 1 0 8 170
2022 Financial management 77 9 3 2 2 0 6 110
2022 Procurement 49 26 8 0 5 5 7 15
2022 Information management 74 16 2 1 1 1 5 160
2022 Information technology 76 9 3 1 2 1 8 525
2022 Internal audit 93 7 0 0 0 0 0 15
2022 Evaluation 77 9 2 3 0 5 5 40
2022 Data sciences 80 9 3 1 1 0 6 890
2022 Policy 78 16 0 0 0 2 4 55
2022 Project management 76 15 4 1 0 0 4 500
2022 Other services to the public 72 12 3 1 1 1 11 195
2022 None of the above 72 13 3 1 0 2 9 570
2020 Client contact centre 67 17 6 1 2 2 6 110
2020 Communications or public affairs 81 12 4 1 0 0 3 110
2020 Access to information and privacy 61 19 14 0 0 0 6 35
2020 Security 87 13 0 0 0 0 0 20
2020 Science and technology 68 14 5 3 1 0 9 110
2020 Administration and operations 76 10 5 1 0 1 6 435
2020 Human resources 79 14 3 0 1 0 3 165
2020 Financial management 86 7 1 0 1 0 5 105
2020 Procurement 100 0 0 0 0 0 0 15
2020 Information management 71 17 2 0 1 1 8 130
2020 Information technology 80 8 2 1 0 1 8 495
2020 Internal audit 79 11 0 0 0 0 10 10
2020 Evaluation 75 21 4 0 0 0 0 25
2020 Data sciences 79 12 3 1 1 1 4 725
2020 Policy 73 17 3 0 0 0 7 30
2020 Project management 74 15 5 2 1 1 3 395
2020 Other services to the public 69 17 6 3 1 0 4 150
2020 None of the above 78 12 3 1 0 0 6 520
2019 Client contact centre 76 10 7 0 0 0 7 135
2019 Health care practitioners 63 6 12 6 6 0 6 15
2019 Communications or public affairs 78 13 2 2 1 0 5 110
2019 Access to information and privacy 60 21 13 0 0 0 6 35
2019 Security 85 0 15 0 0 0 0 15
2019 Science and technology 78 14 3 2 1 0 2 140
2019 Library services 100 0 0 0 0 0 0 10
2019 Administration and operations 72 18 3 2 0 0 5 395
2019 Human resources 78 13 4 0 1 1 3 140
2019 Financial management 80 11 1 1 0 0 8 120
2019 Procurement 67 20 13 0 0 0 0 15
2019 Information management 78 11 3 0 0 1 8 150
2019 Information technology 79 9 3 1 1 1 6 585
2019 Internal audit 100 0 0 0 0 0 0 10
2019 Evaluation 74 16 0 0 0 0 10 30
2019 Data sciences 79 12 3 1 0 1 5 760
2019 Policy 72 20 8 0 0 0 0 25
2019 Project management 69 21 6 1 1 0 2 405
2019 Other services to the public 74 14 5 2 0 0 4 165
2019 None of the above 73 13 5 0 1 1 8 560

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 16 11 7 18 1 2 45 55 395
2024 Health care practitioners 44 11 0 8 24 0 12 50 50 15
2024 Intelligence analysts 49 20 7 4 11 1 8 54 46 65
2024 Communications or public affairs 62 14 7 7 5 1 5 66 34 125
2024 Access to information and privacy 42 20 12 8 15 0 4 44 56 50
2024 Security 51 13 28 0 0 0 8 55 45 20
2024 Science and technology 66 16 5 3 2 1 7 73 27 100
2024 Library services 37 40 14 0 9 0 0 37 63 15
2024 Administration and operations 51 23 7 7 8 1 3 54 46 490
2024 Human resources 66 14 8 3 5 1 3 69 31 135
2024 Financial management 64 12 16 2 4 0 2 66 34 95
2024 Information management 50 26 10 3 8 0 3 52 48 155
2024 Information technology 60 19 9 4 4 1 3 62 38 405
2024 Internal audit 61 39 0 0 0 0 0 61 39 10
2024 Evaluation 69 18 9 0 5 0 0 69 31 20
2024 Data sciences 56 19 11 4 6 2 2 58 42 840
2024 Policy 54 26 11 7 0 0 2 55 45 35
2024 Project management 63 21 6 3 4 0 3 65 35 410
2024 Other services to the public 49 19 11 7 9 1 3 51 49 365
2024 None of the above 54 18 9 5 7 1 6 58 42 640
2022 Client contact centre 59 17 6 2 8 0 7 110
2022 Communications or public affairs 57 15 4 8 12 2 3 145
2022 Access to information and privacy 58 32 10 0 0 0 0 45
2022 Security 69 7 0 0 0 7 17 20
2022 Science and technology 73 14 5 2 2 1 4 175
2022 Library services 62 18 5 0 7 0 7 15
2022 Administration and operations 57 19 9 4 6 1 4 405
2022 Human resources 57 18 6 3 11 0 6 175
2022 Financial management 70 17 3 3 4 0 2 110
2022 Procurement 64 10 0 0 10 0 16 15
2022 Information management 59 17 11 3 5 2 4 160
2022 Information technology 61 18 6 4 6 1 4 520
2022 Internal audit 89 11 0 0 0 0 0 15
2022 Evaluation 66 8 10 5 5 2 5 40
2022 Data sciences 63 19 7 2 4 1 3 890
2022 Policy 62 22 4 2 7 2 2 55
2022 Project management 64 20 6 2 4 0 3 500
2022 Other services to the public 63 14 8 5 4 1 4 195
2022 None of the above 66 16 6 4 4 1 4 570
2020 Client contact centre 65 18 5 2 7 1 3 115
2020 Communications or public affairs 74 9 8 2 5 1 1 110
2020 Access to information and privacy 62 17 8 6 6 0 2 35
2020 Security 58 18 5 13 5 0 0 20
2020 Science and technology 69 9 7 4 6 1 4 110
2020 Administration and operations 64 17 8 4 4 0 2 435
2020 Human resources 70 8 9 4 5 0 4 165
2020 Financial management 76 16 4 3 2 0 0 105
2020 Procurement 88 0 6 6 0 0 0 15
2020 Information management 63 18 6 5 3 2 3 130
2020 Information technology 65 18 9 3 3 1 2 500
2020 Internal audit 70 21 0 0 0 0 10 10
2020 Evaluation 65 22 9 0 0 0 4 25
2020 Data sciences 70 18 6 2 3 1 1 725
2020 Policy 70 17 7 0 0 0 7 30
2020 Project management 73 18 3 2 2 0 2 395
2020 Other services to the public 61 19 11 3 4 0 1 150
2020 None of the above 67 18 8 3 2 0 2 520
2019 Client contact centre 68 14 6 1 7 1 4 135
2019 Health care practitioners 37 27 6 18 6 0 6 15
2019 Communications or public affairs 73 14 3 3 6 0 2 110
2019 Access to information and privacy 58 14 8 8 6 0 6 35
2019 Security 80 14 5 0 0 0 0 15
2019 Science and technology 87 7 2 2 2 0 0 140
2019 Library services 75 17 8 0 0 0 0 10
2019 Administration and operations 64 17 7 4 5 0 3 395
2019 Human resources 77 10 4 1 4 0 4 140
2019 Financial management 81 10 4 1 0 0 4 120
2019 Procurement 80 13 0 7 0 0 0 15
2019 Information management 65 21 5 3 2 1 3 150
2019 Information technology 72 14 5 2 3 1 3 590
2019 Internal audit 91 9 0 0 0 0 0 10
2019 Evaluation 71 12 6 0 7 0 3 30
2019 Data sciences 80 10 4 2 2 0 2 760
2019 Policy 84 12 4 0 0 0 0 25
2019 Project management 79 12 3 1 2 0 2 405
2019 Other services to the public 68 18 5 1 5 1 2 165
2019 None of the above 76 12 3 3 2 1 4 560

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 22 10 2 6 1 5 57 43 395
2024 Health care practitioners 50 7 14 8 8 0 13 57 43 15
2024 Intelligence analysts 48 26 11 2 3 2 8 53 47 65
2024 Communications or public affairs 49 27 13 7 2 0 3 50 50 125
2024 Access to information and privacy 49 30 6 2 6 2 6 53 47 50
2024 Security 83 0 10 5 0 0 3 85 15 20
2024 Science and technology 57 26 10 3 2 0 3 58 42 100
2024 Library services 32 29 30 0 0 9 0 35 65 15
2024 Administration and operations 51 27 11 5 2 1 3 53 47 490
2024 Human resources 51 23 12 6 5 1 2 52 48 135
2024 Financial management 50 24 15 3 7 0 0 50 50 95
2024 Information management 50 25 14 2 5 1 3 52 48 155
2024 Information technology 55 23 10 5 5 1 3 57 43 405
2024 Internal audit 33 21 38 8 0 0 0 33 67 10
2024 Evaluation 48 33 5 8 7 0 0 48 52 20
2024 Data sciences 51 29 12 4 2 1 2 52 48 840
2024 Policy 56 30 5 4 2 0 2 57 43 35
2024 Project management 53 24 14 3 2 1 3 55 45 410
2024 Other services to the public 51 25 13 5 3 0 3 52 48 365
2024 None of the above 51 23 12 4 3 1 6 55 45 640
2022 Client contact centre 48 29 12 4 3 0 3 110
2022 Communications or public affairs 54 25 11 6 2 1 2 145
2022 Access to information and privacy 63 20 8 2 8 0 0 45
2022 Security 68 19 8 0 0 0 5 20
2022 Science and technology 61 19 10 3 2 1 5 175
2022 Library services 67 26 0 0 0 0 7 15
2022 Administration and operations 51 28 12 3 2 1 2 405
2022 Human resources 46 27 17 5 2 0 3 175
2022 Financial management 59 22 9 7 2 0 1 110
2022 Procurement 51 14 18 7 5 5 0 15
2022 Information management 44 30 14 2 7 0 3 160
2022 Information technology 50 26 12 4 4 1 4 520
2022 Internal audit 55 34 11 0 0 0 0 15
2022 Evaluation 46 20 13 10 5 2 5 40
2022 Data sciences 53 25 12 3 4 1 2 890
2022 Policy 53 34 7 3 2 0 2 55
2022 Project management 50 26 15 4 3 0 2 500
2022 Other services to the public 53 22 9 4 5 2 4 195
2022 None of the above 52 23 13 4 2 1 4 570
2020 Client contact centre 45 32 11 7 2 1 2 110
2020 Communications or public affairs 44 35 17 3 2 0 1 110
2020 Access to information and privacy 41 25 28 3 3 0 0 35
2020 Security 71 10 18 0 0 0 0 20
2020 Science and technology 43 22 19 7 7 0 2 110
2020 Administration and operations 47 32 12 4 2 0 1 435
2020 Human resources 48 27 17 6 1 0 2 165
2020 Financial management 55 20 14 8 3 0 0 105
2020 Procurement 56 38 6 0 0 0 0 15
2020 Information management 41 39 12 3 3 0 2 125
2020 Information technology 44 34 13 6 3 0 1 500
2020 Internal audit 60 21 10 0 0 0 10 10
2020 Evaluation 25 46 17 8 4 0 0 25
2020 Data sciences 44 31 14 6 4 1 1 725
2020 Policy 56 17 17 3 0 0 7 30
2020 Project management 51 30 12 4 2 0 0 395
2020 Other services to the public 42 31 20 4 1 0 1 150
2020 None of the above 47 29 14 6 3 0 2 520
2019 Client contact centre 47 31 12 5 2 0 2 135
2019 Health care practitioners 51 18 0 12 6 0 12 15
2019 Communications or public affairs 42 36 14 4 3 0 1 110
2019 Access to information and privacy 45 35 8 8 0 0 3 35
2019 Security 69 7 17 7 0 0 0 15
2019 Science and technology 67 19 9 1 3 0 1 140
2019 Library services 40 51 9 0 0 0 0 10
2019 Administration and operations 51 29 12 5 1 0 2 395
2019 Human resources 55 29 10 4 1 0 1 140
2019 Financial management 63 20 6 4 3 0 5 120
2019 Procurement 30 45 19 6 0 0 0 15
2019 Information management 52 28 10 3 3 1 4 150
2019 Information technology 54 27 11 4 3 1 1 585
2019 Internal audit 61 19 21 0 0 0 0 10
2019 Evaluation 65 9 18 3 0 0 4 30
2019 Data sciences 54 26 11 5 2 0 1 760
2019 Policy 64 20 16 0 0 0 0 25
2019 Project management 56 23 14 4 2 0 1 405
2019 Other services to the public 53 28 13 3 1 0 1 165
2019 None of the above 53 25 12 4 2 0 3 560

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 35 35 10 5 0 1 50 15 395
2024 Health care practitioners 20 23 41 0 16 0 0 43 16 15
2024 Intelligence analysts 18 25 34 14 6 2 0 44 21 65
2024 Communications or public affairs 9 33 42 9 6 1 0 43 15 125
2024 Access to information and privacy 20 30 41 7 2 0 0 50 9 50
2024 Security 12 22 55 5 6 0 0 33 12 20
2024 Science and technology 13 33 36 13 6 0 0 46 18 100
2024 Library services 7 55 21 18 0 0 0 62 18 15
2024 Administration and operations 11 31 40 10 7 0 0 42 18 490
2024 Human resources 10 31 37 13 8 1 0 42 21 135
2024 Financial management 9 37 39 12 4 0 0 46 15 95
2024 Information management 9 35 39 13 4 0 0 44 17 155
2024 Information technology 12 32 35 13 7 1 0 44 20 405
2024 Internal audit 16 62 15 8 0 0 0 77 8 10
2024 Evaluation 3 58 19 7 13 0 0 61 20 20
2024 Data sciences 9 34 39 13 4 0 0 43 18 845
2024 Policy 9 38 41 3 8 0 0 48 11 35
2024 Project management 8 27 40 19 6 0 0 35 25 410
2024 Other services to the public 10 37 37 11 4 0 0 47 16 365
2024 None of the above 10 32 37 15 5 0 1 43 20 640
2022 Client contact centre 13 30 37 13 6 1 0 43 19 110
2022 Communications or public affairs 12 32 38 10 8 0 0 44 19 145
2022 Access to information and privacy 15 35 33 15 2 0 0 50 17 45
2022 Security 21 16 52 12 0 0 0 36 12 20
2022 Science and technology 14 30 35 16 4 0 1 45 20 175
2022 Library services 27 48 6 14 5 0 0 75 20 15
2022 Administration and operations 10 31 38 13 7 0 0 42 20 405
2022 Human resources 7 35 33 18 7 0 0 42 25 175
2022 Financial management 8 29 42 11 9 0 1 36 21 110
2022 Procurement 19 34 37 0 10 0 0 53 10 15
2022 Information management 20 29 35 13 3 0 0 49 16 160
2022 Information technology 10 31 39 11 8 0 0 41 20 525
2022 Internal audit 21 52 28 0 0 0 0 72 0 15
2022 Evaluation 15 29 41 6 7 2 0 45 13 40
2022 Data sciences 10 36 38 13 4 0 0 46 16 890
2022 Policy 12 24 44 14 6 0 0 35 20 55
2022 Project management 7 26 39 20 9 0 0 32 29 500
2022 Other services to the public 16 36 30 12 5 0 0 53 17 195
2022 None of the above 7 31 36 16 9 1 0 38 25 570
2020 Client contact centre 22 29 30 17 3 0 0 51 20 115
2020 Communications or public affairs 5 32 39 20 4 0 0 37 24 110
2020 Access to information and privacy 14 25 50 8 0 3 0 40 8 35
2020 Security 15 50 18 5 6 0 5 69 12 20
2020 Science and technology 19 27 38 10 4 2 0 47 15 110
2020 Administration and operations 19 35 30 13 3 0 0 54 16 435
2020 Human resources 16 29 34 15 6 0 0 45 21 165
2020 Financial management 27 20 42 7 3 0 0 48 10 105
2020 Procurement 6 38 43 0 12 0 0 45 12 15
2020 Information management 18 43 27 7 4 0 0 61 11 130
2020 Information technology 19 34 33 9 5 0 0 53 14 500
2020 Internal audit 0 71 29 0 0 0 0 71 0 10
2020 Evaluation 20 40 28 4 8 0 0 60 12 25
2020 Data sciences 15 33 34 12 5 0 0 49 17 725
2020 Policy 10 40 33 17 0 0 0 50 17 30
2020 Project management 13 28 36 18 5 0 0 41 23 395
2020 Other services to the public 16 35 36 10 3 0 0 51 13 150
2020 None of the above 18 35 30 12 4 0 0 54 16 520
2019 Client contact centre 24 32 30 10 4 0 0 56 14 135
2019 Health care practitioners 33 24 24 12 6 0 0 57 18 15
2019 Communications or public affairs 20 36 34 8 3 0 0 56 10 110
2019 Access to information and privacy 30 38 22 0 11 0 0 68 11 35
2019 Security 19 32 43 6 0 0 0 51 6 15
2019 Science and technology 22 38 29 7 4 0 0 60 11 140
2019 Library services 26 49 25 0 0 0 0 75 0 10
2019 Administration and operations 24 38 26 7 4 0 0 62 12 400
2019 Human resources 17 31 31 14 6 1 0 49 20 140
2019 Financial management 25 42 29 3 1 0 1 67 4 120
2019 Procurement 0 74 20 6 0 0 0 74 6 15
2019 Information management 23 36 34 5 1 1 1 60 5 150
2019 Information technology 21 33 30 10 5 1 1 55 15 590
2019 Internal audit 41 30 20 9 0 0 0 71 9 10
2019 Evaluation 29 41 27 3 0 0 0 70 3 35
2019 Data sciences 23 37 28 9 2 0 0 60 11 760
2019 Policy 17 37 38 4 4 0 0 54 8 25
2019 Project management 14 29 40 12 5 0 0 43 17 400
2019 Other services to the public 17 38 32 9 3 0 0 55 13 165
2019 None of the above 23 33 30 10 3 0 1 57 13 560

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 15 39 22 13 0 1 35 25 395
2024 Health care practitioners 16 11 16 44 12 0 0 57 28 15
2024 Intelligence analysts 8 11 44 25 8 2 2 34 19 60
2024 Communications or public affairs 6 22 43 20 10 0 0 30 27 125
2024 Access to information and privacy 5 11 35 33 16 0 0 49 16 50
2024 Security 6 8 47 22 16 0 0 38 15 20
2024 Science and technology 11 16 33 26 13 1 0 39 28 100
2024 Library services 25 0 51 14 10 0 0 23 25 15
2024 Administration and operations 11 20 37 22 9 0 0 32 31 490
2024 Human resources 15 19 38 14 12 1 1 27 35 135
2024 Financial management 9 14 36 27 13 0 0 40 24 95
2024 Information management 7 21 37 25 10 0 0 36 28 155
2024 Information technology 9 19 38 25 9 0 0 34 28 405
2024 Internal audit 8 6 69 17 0 0 0 17 14 10
2024 Evaluation 16 10 27 25 21 0 0 46 27 20
2024 Data sciences 7 18 43 22 9 0 0 32 26 840
2024 Policy 11 29 28 14 18 0 0 33 40 35
2024 Project management 9 26 38 19 8 0 0 27 35 410
2024 Other services to the public 10 16 42 21 11 0 0 32 26 365
2024 None of the above 9 20 42 18 11 0 1 29 29 640
2022 Client contact centre 7 21 40 20 12 0 0 32 27 110
2022 Communications or public affairs 10 17 43 20 10 0 0 30 27 145
2022 Access to information and privacy 8 11 34 33 13 0 0 46 20 45
2022 Security 4 18 53 14 11 0 0 25 22 20
2022 Science and technology 4 18 37 22 17 0 1 40 23 175
2022 Library services 14 11 30 12 32 0 0 45 25 15
2022 Administration and operations 10 19 41 21 9 0 0 30 29 405
2022 Human resources 13 23 31 24 9 0 0 34 36 175
2022 Financial management 6 27 38 20 7 1 2 27 34 110
2022 Procurement 15 6 35 32 13 0 0 45 21 15
2022 Information management 8 17 34 28 12 1 0 40 25 160
2022 Information technology 10 14 44 20 10 0 1 31 24 525
2022 Internal audit 0 6 42 46 5 0 0 51 6 15
2022 Evaluation 9 9 45 25 11 2 0 37 18 40
2022 Data sciences 5 16 40 26 12 0 1 39 21 890
2022 Policy 11 17 44 21 7 0 0 27 29 55
2022 Project management 11 26 41 15 7 0 0 21 38 500
2022 Other services to the public 6 14 36 27 16 0 0 44 20 195
2022 None of the above 11 21 38 19 9 1 0 29 32 570
2020 Client contact centre 13 16 31 25 15 0 0 40 29 115
2020 Communications or public affairs 14 20 42 18 6 0 0 25 34 110
2020 Access to information and privacy 6 30 34 20 11 0 0 31 36 35
2020 Security 11 5 31 37 10 0 5 50 17 20
2020 Science and technology 10 15 44 19 11 1 0 30 26 110
2020 Administration and operations 11 17 34 26 11 0 0 38 28 435
2020 Human resources 13 22 35 22 6 1 1 28 36 165
2020 Financial management 7 16 42 19 16 0 0 35 23 105
2020 Procurement 19 13 49 13 6 0 0 19 31 15
2020 Information management 4 16 42 26 12 0 0 38 20 125
2020 Information technology 8 15 38 25 13 0 0 39 23 500
2020 Internal audit 0 10 70 21 0 0 0 21 10 10
2020 Evaluation 12 20 44 8 16 0 0 24 32 25
2020 Data sciences 7 20 36 24 12 0 0 36 27 725
2020 Policy 7 17 44 23 10 0 0 33 23 30
2020 Project management 12 23 39 20 5 0 0 25 35 395
2020 Other services to the public 8 19 44 20 8 0 0 28 28 150
2020 None of the above 10 17 37 24 12 0 0 36 26 520
2019 Client contact centre 8 20 25 27 18 0 1 46 29 135
2019 Health care practitioners 6 24 31 14 24 0 0 39 30 15
2019 Communications or public affairs 8 13 43 20 16 0 0 36 21 110
2019 Access to information and privacy 11 5 38 29 17 0 0 46 16 35
2019 Security 7 7 46 29 11 0 0 41 14 15
2019 Science and technology 5 15 37 29 14 0 0 43 20 140
2019 Library services 0 0 25 43 33 0 0 75 0 10
2019 Administration and operations 8 13 37 29 13 0 0 42 21 395
2019 Human resources 10 21 31 29 8 1 0 37 31 140
2019 Financial management 2 13 39 33 13 0 0 46 15 120
2019 Procurement 6 6 63 25 0 0 0 25 12 15
2019 Information management 1 20 37 29 12 1 1 41 21 150
2019 Information technology 8 16 34 28 12 0 0 41 24 585
2019 Internal audit 9 0 39 31 21 0 0 51 9 10
2019 Evaluation 3 18 36 24 19 0 0 43 21 35
2019 Data sciences 6 15 34 29 16 0 0 45 21 760
2019 Policy 4 8 60 12 16 0 0 28 12 25
2019 Project management 11 20 38 23 8 0 0 31 31 405
2019 Other services to the public 5 20 36 28 11 0 0 39 24 165
2019 None of the above 8 17 37 25 13 0 1 38 25 560
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 9 60 395
2024 Health care practitioners 24 71 15
2024 Intelligence analysts 9 80 65
2024 Communications or public affairs 14 66 125
2024 Access to information and privacy 10 70 50
2024 Security 3 68 20
2024 Science and technology 13 82 100
2024 Library services 7 70 15
2024 Administration and operations 9 69 490
2024 Human resources 11 84 135
2024 Financial management 12 75 95
2024 Information management 8 76 155
2024 Information technology 3 82 405
2024 Internal audit 52 41 10
2024 Evaluation 18 75 20
2024 Data sciences 9 73 840
2024 Policy 13 76 35
2024 Project management 9 80 410
2024 Other services to the public 7 67 365
2024 None of the above 9 68 645
2022 Client contact centre 17 63 110
2022 Communications or public affairs 22 58 145
2022 Access to information and privacy 21 48 45
2022 Security 31 51 20
2022 Science and technology 11 73 175
2022 Library services 13 74 15
2022 Administration and operations 20 68 405
2022 Human resources 29 60 175
2022 Financial management 10 83 110
2022 Procurement 13 72 15
2022 Information management 13 68 160
2022 Information technology 13 71 525
2022 Internal audit 11 82 15
2022 Evaluation 27 54 40
2022 Data sciences 16 67 890
2022 Policy 22 62 55
2022 Project management 19 65 500
2022 Other services to the public 16 64 195
2022 None of the above 15 66 570
2020 Client contact centre 16 63 115
2020 Communications or public affairs 12 61 110
2020 Access to information and privacy 14 67 35
2020 Security 5 60 20
2020 Science and technology 12 77 110
2020 Administration and operations 10 71 435
2020 Human resources 19 67 165
2020 Financial management 8 74 105
2020 Procurement 6 88 15
2020 Information management 9 76 130
2020 Information technology 7 74 500
2020 Internal audit 29 61 10
2020 Evaluation 0 76 25
2020 Data sciences 10 72 725
2020 Policy 10 73 30
2020 Project management 9 77 395
2020 Other services to the public 8 65 150
2020 None of the above 8 72 520

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 56 44 35
2024 Communications or public affairs 51 49 15
2024 Science and technology 26 74 10
2024 Administration and operations 53 47 45
2024 Human resources 42 58 15
2024 Financial management 55 45 10
2024 Information technology 72 28 15
2024 Data sciences 52 48 65
2024 Project management 57 43 35
2024 Other services to the public 62 38 25
2024 None of the above 69 31 50
2022 Client contact centre 51 49 20
2022 Communications or public affairs 39 61 35
2022 Science and technology 44 56 20
2022 Administration and operations 44 56 75
2022 Human resources 39 61 45
2022 Financial management 55 45 10
2022 Information management 65 35 20
2022 Information technology 46 54 60
2022 Evaluation 75 25 10
2022 Data sciences 57 43 130
2022 Policy 33 67 10
2022 Project management 43 57 95
2022 Other services to the public 48 52 30
2022 None of the above 67 33 80
2020 Client contact centre 35 65 15
2020 Communications or public affairs 58 42 10
2020 Science and technology 58 42 10
2020 Administration and operations 64 36 45
2020 Human resources 54 46 35
2020 Information management 52 48 10
2020 Information technology 69 31 35
2020 Data sciences 54 46 70
2020 Project management 64 36 35
2020 Other services to the public 68 32 10
2020 None of the above 56 44 45

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 9 6 1 2 13 26 72 28 395
2024 Health care practitioners 49 0 22 0 16 0 13 56 44 15
2024 Intelligence analysts 62 16 5 1 5 2 10 70 30 65
2024 Communications or public affairs 38 16 5 4 4 4 29 57 43 125
2024 Access to information and privacy 43 6 4 2 4 11 31 74 26 50
2024 Security 29 17 5 0 0 5 44 57 43 20
2024 Science and technology 57 12 5 0 3 5 20 75 25 100
2024 Library services 43 24 9 0 0 0 25 57 43 15
2024 Administration and operations 51 8 8 4 3 5 21 69 31 490
2024 Human resources 53 15 7 2 7 2 13 62 38 135
2024 Financial management 47 14 6 4 3 2 24 63 37 95
2024 Information management 52 11 8 3 2 6 18 68 32 155
2024 Information technology 54 13 7 3 3 5 15 68 32 405
2024 Internal audit 24 23 7 6 0 0 40 40 60 10
2024 Evaluation 59 3 3 0 8 4 24 80 20 20
2024 Data sciences 53 12 5 2 3 3 21 71 29 840
2024 Policy 54 10 12 0 3 0 22 69 31 35
2024 Project management 50 14 9 3 4 3 17 63 37 410
2024 Other services to the public 50 9 2 2 2 9 26 78 22 365
2024 None of the above 46 10 5 1 3 6 28 71 29 640
2022 Client contact centre 38 13 11 9 5 4 20 110
2022 Communications or public affairs 40 15 11 4 6 4 20 145
2022 Access to information and privacy 53 8 12 2 0 5 19 45
2022 Security 45 11 12 6 12 5 9 20
2022 Science and technology 52 10 5 3 1 4 26 175
2022 Library services 61 12 0 7 0 7 12 15
2022 Administration and operations 47 13 7 4 4 4 19 405
2022 Human resources 44 13 9 4 7 2 20 175
2022 Financial management 55 12 9 5 0 3 16 110
2022 Procurement 37 17 0 12 0 5 28 15
2022 Information management 48 12 6 2 2 8 22 160
2022 Information technology 46 17 8 4 4 4 16 525
2022 Internal audit 70 12 5 0 0 0 12 15
2022 Evaluation 42 12 9 8 0 5 25 40
2022 Data sciences 48 13 7 2 3 5 21 890
2022 Policy 45 18 2 4 6 8 18 55
2022 Project management 44 19 10 3 4 4 17 500
2022 Other services to the public 48 13 3 3 3 4 26 195
2022 None of the above 48 14 8 4 3 4 19 570
2020 Client contact centre 39 14 11 6 5 5 21 110
2020 Communications or public affairs 46 14 10 4 3 3 21 110
2020 Access to information and privacy 45 17 9 0 8 0 21 35
2020 Security 40 15 0 0 8 0 37 20
2020 Science and technology 58 13 3 6 2 3 14 110
2020 Administration and operations 54 11 8 4 2 3 18 435
2020 Human resources 48 19 7 6 6 2 12 165
2020 Financial management 63 16 6 3 2 1 9 105
2020 Procurement 75 13 0 0 6 0 6 15
2020 Information management 56 16 7 4 2 3 12 130
2020 Information technology 50 18 12 3 3 3 11 500
2020 Internal audit 60 10 10 10 0 0 11 10
2020 Evaluation 60 12 8 4 0 0 16 25
2020 Data sciences 60 15 5 2 1 4 13 725
2020 Policy 54 7 20 3 0 0 17 30
2020 Project management 58 16 10 4 2 1 9 395
2020 Other services to the public 61 14 3 2 1 3 17 150
2020 None of the above 52 15 8 5 3 2 15 520
2019 Client contact centre 57 15 7 4 4 1 11 135
2019 Health care practitioners 45 19 12 12 0 6 6 15
2019 Communications or public affairs 55 11 10 10 6 1 7 110
2019 Access to information and privacy 51 14 13 11 0 0 10 35
2019 Security 39 14 7 7 13 0 20 15
2019 Science and technology 62 11 12 3 3 1 7 140
2019 Library services 32 34 0 0 0 9 25 10
2019 Administration and operations 54 17 10 6 5 1 7 395
2019 Human resources 35 15 18 12 10 0 10 140
2019 Financial management 49 20 14 6 6 1 6 120
2019 Procurement 38 19 32 6 0 5 0 15
2019 Information management 57 17 10 3 6 1 6 150
2019 Information technology 52 19 10 5 6 1 6 585
2019 Internal audit 60 0 10 20 0 0 10 10
2019 Evaluation 51 21 3 9 0 3 13 35
2019 Data sciences 62 17 6 2 3 2 9 760
2019 Policy 40 24 12 8 4 0 12 25
2019 Project management 56 17 12 5 4 0 5 405
2019 Other services to the public 65 14 8 2 2 1 8 165
2019 None of the above 53 17 10 5 4 2 10 560

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 18 14 8 44 3 5 27 57 35
2024 Communications or public affairs 0 22 21 22 31 0 4 23 55 15
2024 Science and technology 0 16 7 7 60 5 6 18 75 10
2024 Administration and operations 12 10 20 13 40 2 2 24 56 45
2024 Human resources 21 32 13 6 27 0 0 54 33 15
2024 Financial management 35 18 9 7 31 0 0 53 38 10
2024 Information technology 13 50 7 6 13 0 10 70 22 15
2024 Data sciences 13 15 14 10 43 0 5 29 56 65
2024 Project management 5 8 13 25 44 0 5 14 72 35
2024 Other services to the public 8 14 10 34 29 0 5 23 67 25
2024 None of the above 12 20 21 17 24 2 4 34 43 50
2022 Client contact centre 13 12 0 40 30 0 4 27 73 20
2022 Communications or public affairs 7 22 5 19 48 0 0 29 66 35
2022 Science and technology 0 5 29 23 38 0 4 6 64 20
2022 Administration and operations 8 20 11 12 47 0 1 29 60 75
2022 Human resources 15 24 10 27 21 2 2 40 50 45
2022 Financial management 10 13 19 19 30 9 0 25 54 10
2022 Information management 21 19 22 22 11 0 5 42 35 20
2022 Information technology 9 35 6 14 33 1 1 45 48 60
2022 Evaluation 16 67 9 0 0 7 0 90 0 10
2022 Data sciences 13 16 12 26 30 1 2 30 58 130
2022 Policy 19 18 0 27 30 0 6 40 60 10
2022 Project management 12 12 9 20 45 1 0 25 66 95
2022 Other services to the public 4 24 14 23 33 0 3 29 57 30
2022 None of the above 9 25 16 16 28 0 6 36 47 80
2020 Client contact centre 17 21 15 5 41 0 0 39 46 15
2020 Communications or public affairs 30 28 0 7 28 0 7 62 38 10
2020 Science and technology 17 30 16 0 38 0 0 47 38 10
2020 Administration and operations 26 28 19 14 11 0 2 55 25 45
2020 Human resources 33 24 15 12 9 6 0 61 23 35
2020 Information management 23 36 25 0 16 0 0 59 16 10
2020 Information technology 18 25 20 19 8 6 5 48 30 35
2020 Data sciences 13 34 12 19 19 0 3 48 40 70
2020 Project management 19 29 8 25 11 0 8 53 38 35
2020 Other services to the public 8 26 0 50 8 8 0 37 63 10
2020 None of the above 21 14 16 19 18 0 12 40 42 45

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 15 12 9 44 5 6 28 59 35
2024 Communications or public affairs 0 12 5 27 37 0 19 15 79 15
2024 Science and technology 0 16 0 20 59 5 0 17 83 10
2024 Administration and operations 5 12 6 24 50 0 4 17 77 45
2024 Human resources 9 5 8 20 34 0 25 19 71 15
2024 Financial management 19 18 9 0 38 0 16 44 45 10
2024 Information technology 13 30 7 31 0 0 18 53 38 15
2024 Data sciences 8 18 9 20 34 1 9 30 60 65
2024 Project management 8 10 8 22 43 3 6 20 72 35
2024 Other services to the public 8 18 10 19 32 0 13 29 59 25
2024 None of the above 9 14 21 16 26 0 14 27 49 50
2022 Client contact centre 0 13 0 32 38 8 8 16 84 20
2022 Communications or public affairs 9 15 5 11 46 3 9 28 66 35
2022 Science and technology 0 5 25 30 31 0 8 6 66 20
2022 Administration and operations 6 9 8 14 55 2 6 16 75 75
2022 Human resources 7 8 5 23 42 0 14 18 76 45
2022 Financial management 0 0 22 19 41 0 18 0 73 10
2022 Information management 4 19 15 8 33 17 4 29 53 20
2022 Information technology 7 18 10 16 41 4 4 27 61 60
2022 Evaluation 0 44 17 22 7 9 0 49 33 10
2022 Data sciences 10 20 10 15 38 3 4 32 57 130
2022 Policy 8 21 0 17 34 0 21 36 64 10
2022 Project management 6 9 9 18 41 3 14 18 70 95
2022 Other services to the public 0 12 10 17 47 0 14 14 74 30
2022 None of the above 10 17 12 12 32 7 11 32 54 80
2020 Client contact centre 17 5 15 28 28 0 6 24 60 15
2020 Communications or public affairs 6 51 7 14 21 0 0 58 35 10
2020 Science and technology 17 23 23 0 38 0 0 39 38 10
2020 Administration and operations 24 26 9 18 13 2 9 56 35 45
2020 Human resources 10 11 12 6 25 3 33 33 48 35
2020 Information management 16 17 28 8 31 0 0 33 39 10
2020 Information technology 27 11 20 21 5 6 11 45 32 35
2020 Data sciences 15 21 13 19 19 3 9 41 44 70
2020 Project management 14 24 8 32 11 0 11 43 48 35
2020 Other services to the public 8 34 8 34 15 0 0 42 50 10
2020 None of the above 21 7 16 7 32 5 12 34 47 45
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