2024 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 34 9 8 7 0 0 75 16 565
2024 Non-shift worker 32 40 12 9 6 0 0 73 15 6045
2022 Shift worker 35 39 10 10 6 0 0 74 16 665
2022 Non-shift worker 39 40 10 7 4 0 0 79 11 6060
2020 Shift worker 33 39 16 9 3 0 0 72 12 630
2020 Non-shift worker 41 38 10 7 3 0 0 80 10 5930
2019 Shift worker 40 40 10 6 3 0 0 81 9 900
2019 Non-shift worker 40 39 10 7 4 0 0 79 10 5470

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 34 14 13 15 0 0 57 28 565
2024 Non-shift worker 31 36 13 11 9 0 0 66 20 6050
2022 Shift worker 20 34 18 15 14 0 0 54 29 665
2022 Non-shift worker 36 36 12 9 7 0 0 72 16 6070
2020 Shift worker 21 36 19 14 11 0 0 57 24 630
2020 Non-shift worker 37 36 12 10 5 0 0 73 15 5920
2019 Shift worker 26 38 17 11 8 0 0 64 19 900
2019 Non-shift worker 33 38 13 10 6 0 0 71 16 5455

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 28 8 5 3 0 0 84 8 565
2024 Non-shift worker 47 35 11 5 2 0 0 82 7 6050
2022 Shift worker 49 34 9 5 4 0 0 83 8 665
2022 Non-shift worker 52 34 9 3 2 0 0 85 5 6065
2020 Shift worker 51 33 11 3 2 0 0 83 5 625
2020 Non-shift worker 55 33 8 3 1 0 0 87 4 5885
2019 Shift worker 56 32 7 3 1 0 0 88 5 900
2019 Non-shift worker 53 34 8 3 2 0 0 87 5 5440

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 35 8 6 4 0 0 82 11 565
2024 Non-shift worker 39 39 12 7 3 0 0 77 11 6050
2022 Shift worker 40 39 12 6 3 0 0 79 8 665
2022 Non-shift worker 44 38 10 5 3 0 0 82 8 6070
2020 Shift worker 39 42 12 4 2 0 0 82 6 630
2020 Non-shift worker 48 36 9 5 2 0 0 84 7 5925
2019 Shift worker 46 39 8 4 2 0 0 86 6 895
2019 Non-shift worker 45 38 9 5 2 0 0 83 7 5475

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 30 13 10 14 0 0 62 24 565
2024 Non-shift worker 32 34 15 11 7 0 0 67 18 6050
2022 Shift worker 23 35 18 14 9 0 1 58 23 665
2022 Non-shift worker 42 33 13 8 4 0 0 75 12 6065
2020 Shift worker 25 34 21 13 7 0 0 60 20 630
2020 Non-shift worker 46 32 13 5 4 0 0 78 9 5905
2019 Shift worker 35 30 17 11 7 0 0 65 17 900
2019 Non-shift worker 41 34 14 7 4 0 0 75 11 5465

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 32 13 14 15 0 0 58 29 565
2024 Non-shift worker 29 36 14 13 8 0 0 65 21 6045
2022 Shift worker 20 33 15 19 11 1 0 54 31 665
2022 Non-shift worker 37 36 12 9 5 0 0 74 14 6070
2020 Shift worker 20 36 18 18 8 0 0 56 26 625
2020 Non-shift worker 44 34 12 7 3 0 0 78 10 5890
2019 Shift worker 33 31 16 14 6 0 0 64 20 895
2019 Non-shift worker 38 36 14 8 4 0 0 74 12 5460

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 27 13 10 13 3 1 62 24 565
2024 Non-shift worker 31 27 16 12 9 4 0 61 21 6050
2022 Shift worker 22 22 24 13 11 5 2 48 26 665
2022 Non-shift worker 35 26 17 10 7 4 1 65 17 6065
2020 Shift worker 25 27 19 11 11 4 4 56 23 630
2020 Non-shift worker 43 26 16 8 4 3 1 71 13 5920
2019 Shift worker 32 25 18 11 8 3 1 61 20 900
2019 Non-shift worker 39 27 17 9 5 2 1 68 15 5475
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 34 14 5 4 1 14 73 11 565
2024 Non-shift worker 49 31 10 4 3 0 3 82 7 6045
2022 Shift worker 27 34 17 8 4 2 8 68 13 665
2022 Non-shift worker 52 28 10 4 2 1 3 83 7 6070
2020 Shift worker 30 31 20 8 4 1 6 65 13 625
2020 Non-shift worker 53 26 12 4 2 1 2 81 7 5925
2019 Shift worker 35 31 19 5 3 1 7 71 9 900
2019 Non-shift worker 49 29 13 4 3 1 2 80 7 5475

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 34 11 9 7 0 2 73 16 565
2024 Non-shift worker 46 31 10 7 5 0 0 78 13 6040
2022 Shift worker 34 38 11 9 6 0 1 73 16 665
2022 Non-shift worker 47 31 9 6 4 1 1 80 11 6060
2020 Shift worker 33 34 19 8 6 0 0 67 14 630
2020 Non-shift worker 48 30 10 7 4 0 0 78 12 5920
2019 Shift worker 39 34 13 8 6 0 0 73 14 895
2019 Non-shift worker 44 33 10 8 4 1 0 78 13 5460

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 33 9 8 8 0 0 74 16 565
2024 Non-shift worker 53 27 8 7 5 0 0 80 12 6050
2022 Shift worker 38 32 14 8 7 0 0 71 15 665
2022 Non-shift worker 55 26 8 6 4 0 0 81 10 6065
2020 Shift worker 34 35 14 8 6 0 3 71 14 630
2020 Non-shift worker 57 25 9 6 4 0 0 82 9 5930
2019 Shift worker 46 30 13 7 4 0 0 76 10 900
2019 Non-shift worker 51 29 10 6 4 0 0 80 10 5480

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 28 11 13 16 6 1 57 31 565
2024 Non-shift worker 28 28 15 11 10 7 0 61 23 6050
2022 Shift worker 22 28 16 12 12 8 1 56 27 665
2022 Non-shift worker 35 31 13 7 6 8 0 72 15 6065
2020 Shift worker 20 29 22 12 11 6 1 53 24 630
2020 Non-shift worker 38 31 13 7 4 6 0 74 12 5935
2019 Shift worker 27 29 18 13 8 5 0 59 22 900
2019 Non-shift worker 30 34 15 9 6 6 0 68 16 5475

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 23 17 13 25 3 0 44 39 565
2024 Non-shift worker 21 27 17 17 15 3 0 50 33 6045
2022 Shift worker 20 26 16 16 18 4 0 48 35 665
2022 Non-shift worker 28 31 16 12 10 3 0 61 22 6065
2020 Shift worker 16 27 20 20 16 1 0 44 36 630
2020 Non-shift worker 34 33 15 10 6 2 0 68 17 5910
2019 Shift worker 26 28 17 16 12 1 0 55 28 900
2019 Non-shift worker 26 33 17 14 8 2 0 61 22 5460

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 20 16 17 28 5 0 37 47 565
2024 Non-shift worker 14 24 17 21 20 5 0 39 42 6040
2022 Shift worker 14 24 15 18 22 6 0 40 43 665
2022 Non-shift worker 19 28 18 17 13 5 0 50 31 6065
2020 Shift worker 11 24 17 25 22 1 0 35 47 630
2020 Non-shift worker 23 33 17 15 8 4 0 58 24 5920
2019 Shift worker 20 23 20 21 15 2 0 43 37 900
2019 Non-shift worker 17 32 20 17 10 4 0 51 28 5460

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 16 20 14 20 27 4 0 37 49 565
2024 Non-shift worker 14 26 16 21 21 3 0 41 43 6045
2022 Shift worker 14 22 16 19 25 4 0 38 46 665
2022 Non-shift worker 18 31 17 18 13 3 0 51 32 6065
2020 Shift worker 9 22 17 24 26 2 0 31 51 630
2020 Non-shift worker 20 34 17 18 9 2 0 56 27 5930
2019 Shift worker 16 26 19 21 17 2 0 43 38 900
2019 Non-shift worker 15 31 19 20 12 3 0 48 33 5455
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 29 15 15 20 0 0 50 35 565
2024 Non-shift worker 27 34 15 13 10 0 0 62 23 6050
2022 Shift worker 17 33 16 17 16 1 0 51 33 665
2022 Non-shift worker 33 35 14 11 7 0 0 68 18 6070
2020 Shift worker 18 31 21 20 10 0 0 50 29 630
2020 Non-shift worker 32 36 14 11 5 0 0 69 17 5925
2019 Shift worker 22 36 19 15 8 0 0 58 22 895
2019 Non-shift worker 28 38 15 12 7 0 0 66 19 5465

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 38 8 9 7 0 0 75 16 565
2024 Non-shift worker 29 44 9 12 6 0 0 73 18 6050
2022 Shift worker 28 46 13 9 4 0 0 74 13 665
2022 Non-shift worker 32 44 9 10 4 0 0 76 15 6065
2020 Shift worker 30 42 15 10 3 0 0 72 13 625
2020 Non-shift worker 32 42 12 11 3 0 0 73 15 5900
2019 Shift worker 30 45 14 8 3 0 0 75 11 895
2019 Non-shift worker 27 43 13 12 5 0 0 70 17 5440

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 34 12 9 10 0 0 69 19 565
2024 Non-shift worker 42 32 11 8 6 0 0 75 15 6045
2022 Shift worker 31 36 13 10 8 1 1 68 18 665
2022 Non-shift worker 43 33 11 7 5 0 1 76 12 6065
2020 Shift worker 32 33 15 12 8 0 0 65 19 630
2020 Non-shift worker 45 30 11 8 5 1 0 76 13 5925
2019 Shift worker 38 33 12 10 6 0 1 72 16 900
2019 Non-shift worker 41 33 12 8 6 1 0 74 14 5470

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 37 11 16 9 0 0 64 25 565
2024 Non-shift worker 26 40 12 14 7 0 0 67 21 6040
2022 Shift worker 21 38 16 18 7 0 0 59 25 660
2022 Non-shift worker 30 41 11 12 6 0 0 71 18 6060
2020 Shift worker 17 37 14 22 10 0 0 54 32 630
2020 Non-shift worker 33 41 12 11 3 0 0 74 14 5905
2019 Shift worker 27 42 9 16 6 0 0 69 22 895
2019 Non-shift worker 29 40 12 13 5 0 0 70 18 5460

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 28 12 7 8 1 1 73 15 565
2024 Non-shift worker 51 25 10 5 5 1 1 79 11 6045
2022 Shift worker 39 32 13 7 6 2 1 73 13 665
2022 Non-shift worker 54 24 10 5 4 1 1 80 9 6065
2020 Shift worker 41 28 17 8 5 0 1 71 12 630
2020 Non-shift worker 54 22 12 6 4 1 1 78 10 5915

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 29 17 13 17 2 0 53 30 565
2024 Non-shift worker 19 34 18 15 13 2 0 53 28 6050
2022 Shift worker 18 30 16 18 16 3 0 50 34 665
2022 Non-shift worker 26 36 16 12 9 2 0 64 21 6070
2020 Shift worker 14 30 22 16 17 1 0 45 33 630
2020 Non-shift worker 27 36 17 12 6 1 0 64 18 5915
2019 Shift worker 21 32 17 18 11 1 0 54 29 900
2019 Non-shift worker 23 36 17 13 9 2 0 60 22 5470

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 26 19 7 8 1 6 36 64 565
2024 Non-shift worker 41 26 14 6 7 1 5 44 56 6045
2022 Shift worker 32 27 17 6 11 1 6 665
2022 Non-shift worker 45 25 15 5 5 1 5 6065
2020 Shift worker 37 23 17 10 7 1 5 630
2020 Non-shift worker 48 24 15 6 3 1 3 5935
2019 Shift worker 37 28 16 8 7 0 4 900
2019 Non-shift worker 46 26 16 6 3 1 3 5470

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 10 5 5 4 2 23 68 32 565
2024 Non-shift worker 55 11 7 4 5 2 17 68 32 6050

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 10 7 5 5 3 7 70 30 565
2024 Non-shift worker 69 9 6 2 3 4 7 77 23 6045
2022 Shift worker 67 12 6 2 4 3 7 665
2022 Non-shift worker 75 9 4 2 3 3 5 6060
2020 Shift worker 70 13 6 3 4 1 4 630
2020 Non-shift worker 78 9 4 2 2 3 3 5915
2019 Shift worker 71 11 6 3 3 2 5 895
2019 Non-shift worker 76 9 5 2 2 3 3 5460

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 7 5 2 2 2 15 81 19 565
2024 Non-shift worker 72 7 4 1 1 2 12 84 16 6050

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 10 6 4 4 2 13 73 27 565
2024 Non-shift worker 63 11 7 3 4 2 11 72 28 6045

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 31 16 14 17 2 1 51 33 565
2024 Non-shift worker 16 31 13 17 17 3 2 50 36 6050
2022 Shift worker 22 36 11 13 13 3 2 61 27 665
2022 Non-shift worker 23 35 12 13 12 2 2 61 26 6070
2020 Shift worker 22 37 14 12 10 1 3 62 24 630
2020 Non-shift worker 27 32 14 13 10 2 2 61 24 5925
2019 Shift worker 26 34 15 13 8 2 1 63 22 905
2019 Non-shift worker 24 32 15 14 12 2 2 57 27 5485

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 41 10 14 11 0 0 65 25 565
2024 Non-shift worker 28 40 13 11 8 0 0 68 19 6045
2022 Shift worker 16 40 15 14 15 0 0 56 29 660
2022 Non-shift worker 34 40 11 9 5 0 0 75 14 6055
2020 Shift worker 20 42 16 14 8 0 0 62 22 625
2020 Non-shift worker 37 39 11 8 4 0 0 77 12 5895
2019 Shift worker 28 38 15 12 7 0 0 66 19 900
2019 Non-shift worker 32 40 13 9 5 0 0 73 14 5440

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 37 14 14 9 0 1 63 24 565
2024 Non-shift worker 36 36 14 9 6 0 0 71 15 6040
2022 Shift worker 21 39 15 13 11 0 0 60 25 660
2022 Non-shift worker 40 35 12 7 4 0 0 76 12 6070
2020 Shift worker 26 37 20 11 7 0 0 62 18 625
2020 Non-shift worker 42 34 12 8 4 0 0 76 12 5915
2019 Shift worker 30 38 16 10 6 0 0 68 16 895
2019 Non-shift worker 37 35 15 8 4 0 0 73 13 5455

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 36 16 13 7 0 0 64 20 565
2024 Non-shift worker 32 37 14 10 7 0 0 69 17 6045
2022 Shift worker 25 37 18 13 6 0 0 63 19 665
2022 Non-shift worker 36 38 13 8 5 0 0 74 13 6065
2020 Shift worker 20 43 21 12 4 0 0 63 16 625
2020 Non-shift worker 34 41 13 8 3 0 1 75 12 5890
2019 Shift worker 29 39 19 8 5 0 0 68 13 890
2019 Non-shift worker 31 41 14 10 4 0 0 72 14 5420

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 32 18 18 13 2 0 50 32 565
2024 Non-shift worker 19 41 17 13 7 3 0 62 20 6045
2022 Shift worker 14 34 19 15 14 4 0 50 30 665
2022 Non-shift worker 24 42 17 9 5 2 0 69 14 6065
2020 Shift worker 12 37 23 17 8 2 1 50 26 630
2020 Non-shift worker 26 44 16 9 3 2 0 72 12 5925
2019 Shift worker 14 41 19 15 8 2 1 56 24 900
2019 Non-shift worker 21 44 18 9 4 3 0 67 14 5475

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 34 12 11 12 0 1 64 23 565
2024 Non-shift worker 36 32 11 11 10 0 0 68 21 6045
2022 Shift worker 25 29 15 15 16 0 0 54 31 665
2022 Non-shift worker 44 32 10 9 5 0 0 76 14 6065
2020 Shift worker 19 30 17 20 14 0 0 49 34 630
2020 Non-shift worker 45 30 10 9 5 0 0 76 14 5915
2019 Shift worker 29 31 18 11 11 0 0 60 22 895
2019 Non-shift worker 43 32 10 9 5 0 0 75 14 5470

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 32 11 4 4 0 4 80 9 565
2024 Non-shift worker 36 32 17 9 6 0 1 68 15 6050
2022 Shift worker 42 34 13 5 3 1 3 79 8 665
2022 Non-shift worker 33 33 18 9 7 0 1 66 16 6070
2020 Shift worker 42 35 12 6 3 0 2 79 9 630
2020 Non-shift worker 30 34 19 10 7 0 0 64 17 5920
2019 Shift worker 37 39 14 6 3 0 2 77 8 895
2019 Non-shift worker 30 34 19 10 7 0 0 64 17 5460

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 19 11 5 7 1 24 70 16 565
2024 Non-shift worker 61 22 6 3 4 2 3 87 7 6050
2022 Shift worker 30 22 10 6 10 1 21 66 21 665
2022 Non-shift worker 63 21 6 3 3 2 3 88 6 6070

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 27 46 27 565
2024 Non-shift worker 36 34 30 6050
2022 Shift worker 34 33 33 665
2022 Non-shift worker 39 32 29 6070
2020 Shift worker 24 47 29 630
2020 Non-shift worker 23 43 34 5935
2019 Shift worker 27 47 27 895
2019 Non-shift worker 24 41 34 5485

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Shift worker 15 43 16 11 11 4 160
2024 Non-shift worker 14 31 23 9 15 9 2170
2022 Shift worker 11 37 20 14 8 10 230
2022 Non-shift worker 13 38 21 5 14 8 2280
2020 Shift worker 20 51 10 15 2 2 130
2020 Non-shift worker 19 39 23 4 8 7 1395
2019 Shift worker 11 36 9 20 19 5 225
2019 Non-shift worker 19 32 24 5 13 6 1350
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 38 9 8 7 0 0 76 15 565
2024 Non-shift worker 40 40 9 7 4 0 0 81 11 6050
2022 Shift worker 38 36 12 8 5 1 0 74 13 660
2022 Non-shift worker 46 40 7 5 2 0 0 85 7 6060
2020 Shift worker 38 40 12 7 3 0 0 78 10 620
2020 Non-shift worker 47 38 8 4 2 0 0 86 6 5905
2019 Shift worker 38 42 11 6 3 1 0 80 8 895
2019 Non-shift worker 42 41 9 5 2 0 0 83 8 5445

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 40 13 18 11 1 0 57 30 565
2024 Non-shift worker 17 41 18 15 8 1 0 58 24 6045
2022 Shift worker 17 43 17 13 8 2 0 61 21 665
2022 Non-shift worker 21 44 17 12 5 1 0 66 17 6060
2020 Shift worker 14 37 23 16 9 1 0 51 25 630
2020 Non-shift worker 24 45 18 10 3 1 0 69 13 5925
2019 Shift worker 22 39 18 13 6 1 0 62 19 900
2019 Non-shift worker 22 46 17 11 4 1 0 68 14 5475

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 19 35 21 13 1 4 35 28 565
2024 Non-shift worker 13 25 36 16 8 0 1 25 39 6035
2022 Shift worker 10 22 39 20 5 1 3 27 33 660
2022 Non-shift worker 8 23 39 18 8 1 2 27 32 6055
2020 Shift worker 13 26 35 18 6 1 1 25 40 630
2020 Non-shift worker 9 24 38 20 7 1 1 28 33 5925
2019 Shift worker 9 21 37 19 12 1 1 32 30 900
2019 Non-shift worker 9 26 38 18 7 1 1 26 35 5470

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 22 24 14 11 2 7 28 47 565
2024 Non-shift worker 24 28 27 11 6 1 2 18 54 6035
2022 Shift worker 17 28 27 15 6 2 5 22 48 660
2022 Non-shift worker 18 28 30 14 7 1 3 22 47 6060
2020 Shift worker 14 30 28 15 7 2 4 24 47 625
2020 Non-shift worker 15 25 32 17 8 1 1 26 41 5920
2019 Shift worker 14 22 29 18 13 2 3 32 37 895
2019 Non-shift worker 17 28 31 14 7 1 1 22 47 5470

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 4 8 24 32 21 1 10 59 14 565
2024 Non-shift worker 11 16 31 26 14 0 2 41 27 6030
2022 Shift worker 4 8 24 36 19 2 8 60 13 660
2022 Non-shift worker 7 16 31 27 16 1 2 44 24 6055
2020 Shift worker 4 10 26 37 17 0 5 58 15 625
2020 Non-shift worker 7 16 34 29 14 1 1 43 23 5905
2019 Shift worker 3 9 24 35 23 2 5 62 12 890
2019 Non-shift worker 7 17 35 27 12 1 1 40 24 5450

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 19 27 20 16 0 3 38 34 565
2024 Non-shift worker 19 22 26 17 12 1 3 30 43 6035
2022 Shift worker 15 24 26 19 12 1 3 33 40 655
2022 Non-shift worker 13 20 27 19 15 1 4 36 35 6055
2020 Shift worker 14 22 28 23 11 0 1 34 37 630
2020 Non-shift worker 13 20 28 23 14 1 2 38 34 5925
2019 Shift worker 12 17 27 23 18 1 2 43 30 895
2019 Non-shift worker 14 22 28 21 12 2 2 35 37 5470

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 20 24 18 18 2 5 38 36 565
2024 Non-shift worker 11 18 27 22 15 2 4 40 31 6040
2022 Shift worker 24 27 22 9 11 3 3 22 54 660
2022 Non-shift worker 14 19 26 18 15 3 5 36 36 6060
2020 Shift worker 23 28 20 16 10 2 2 27 53 630
2020 Non-shift worker 9 17 28 26 16 3 2 44 27 5905
2019 Shift worker 19 21 24 15 15 3 3 32 43 895
2019 Non-shift worker 11 20 28 23 13 2 2 38 33 5450

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 18 29 15 11 2 4 28 41 565
2024 Non-shift worker 22 25 30 12 9 1 2 21 48 6040
2022 Shift worker 19 28 27 11 10 4 2 22 50 660
2022 Non-shift worker 17 25 30 14 9 2 3 24 45 6055
2020 Shift worker 17 24 30 14 8 4 4 24 44 625
2020 Non-shift worker 14 23 34 18 9 2 1 28 37 5910
2019 Shift worker 13 20 26 19 14 3 4 36 36 890
2019 Non-shift worker 15 26 32 16 8 2 2 25 42 5465

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 20 31 20 14 0 2 35 34 565
2024 Non-shift worker 6 12 32 31 18 1 1 49 18 6045
2022 Shift worker 15 18 31 22 11 1 1 34 34 660
2022 Non-shift worker 5 13 31 30 18 1 2 50 18 6070
2020 Shift worker 16 25 33 15 8 1 1 24 43 630
2020 Non-shift worker 6 16 38 27 12 0 1 40 22 5925
2019 Shift worker 14 20 31 20 12 1 2 34 35 895
2019 Non-shift worker 8 16 34 28 13 1 1 41 24 5470

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 23 21 22 23 1 0 33 46 565
2024 Non-shift worker 9 27 21 24 18 2 0 36 43 6050
2022 Shift worker 10 25 22 20 21 3 1 36 41 665
2022 Non-shift worker 12 31 21 22 11 3 0 45 34 6055
2020 Shift worker 7 25 21 28 16 1 1 33 46 625
2020 Non-shift worker 17 36 21 17 6 3 0 54 24 5905
2019 Shift worker 14 28 21 24 11 3 0 43 36 900
2019 Non-shift worker 12 34 23 21 8 3 0 48 29 5460

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 33 9 7 11 1 1 73 18 565
2024 Non-shift worker 46 30 8 8 7 1 0 77 15 6045
2022 Shift worker 32 34 10 10 13 1 1 67 23 660
2022 Non-shift worker 51 29 7 6 5 1 0 81 12 6065
2020 Shift worker 32 37 12 10 7 0 1 70 18 630
2020 Non-shift worker 48 29 8 9 5 1 0 78 14 5920
2019 Shift worker 39 34 11 10 6 1 0 73 15 895
2019 Non-shift worker 46 30 9 10 5 1 0 76 15 5470

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 38 7 11 6 0 1 77 16 565
2024 Non-shift worker 51 31 6 7 4 0 0 82 11 6045
2022 Shift worker 32 42 12 7 6 0 0 75 13 665
2022 Non-shift worker 58 29 6 5 3 0 0 86 8 6065
2020 Shift worker 31 44 11 10 4 0 0 75 14 625
2020 Non-shift worker 54 31 6 6 3 0 0 85 8 5900
2019 Shift worker 38 41 8 8 4 0 0 80 12 895
2019 Non-shift worker 49 33 7 7 3 0 0 82 10 5455

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 40 13 6 6 1 1 75 12 565
2024 Non-shift worker 44 37 9 5 3 1 0 82 9 6050
2022 Shift worker 29 43 13 7 5 3 0 74 13 665
2022 Non-shift worker 51 35 7 4 3 1 0 86 6 6065
2020 Shift worker 30 46 14 6 4 0 0 76 10 625
2020 Non-shift worker 47 36 9 5 2 1 0 84 7 5885
2019 Shift worker 31 45 14 6 3 1 0 77 9 900
2019 Non-shift worker 43 38 11 5 2 1 0 82 8 5475

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 36 15 12 13 1 0 60 25 565
2024 Non-shift worker 27 39 14 10 7 3 0 68 17 6050
2022 Shift worker 23 36 15 14 8 4 1 62 23 665
2022 Non-shift worker 35 40 12 7 5 2 0 76 12 6065
2020 Shift worker 21 34 21 14 7 1 1 57 22 625
2020 Non-shift worker 37 41 12 6 3 2 0 79 9 5890
2019 Shift worker 26 39 18 9 5 2 0 67 15 900
2019 Non-shift worker 34 41 14 6 3 2 0 77 9 5455

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 31 21 7 5 7 2 63 13 565
2024 Non-shift worker 28 37 16 7 4 7 1 71 12 6045
2022 Shift worker 25 30 22 9 5 7 3 60 15 665
2022 Non-shift worker 30 39 14 7 3 7 1 74 11 6065
2020 Shift worker 21 36 21 11 5 5 2 61 17 630
2020 Non-shift worker 38 36 14 5 3 4 1 78 8 5910
2019 Shift worker 31 33 20 7 4 5 1 68 11 900
2019 Non-shift worker 39 36 14 4 2 3 1 79 7 5455

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 33 11 9 10 0 0 70 19 565
2024 Non-shift worker 39 38 9 9 5 0 0 77 14 6050
2022 Shift worker 30 41 10 11 8 1 0 71 19 665
2022 Non-shift worker 50 35 7 5 3 0 0 85 8 6070
2020 Shift worker 30 40 15 10 5 0 0 70 15 630
2020 Non-shift worker 53 32 8 4 3 0 0 86 7 5910
2019 Shift worker 40 37 10 8 4 0 0 77 13 905
2019 Non-shift worker 47 36 9 5 3 0 0 83 8 5465

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 27 10 6 7 4 5 75 14 565
2024 Non-shift worker 43 26 10 6 5 5 4 76 12 6050
2022 Shift worker 41 32 10 4 4 6 3 80 9 665
2022 Non-shift worker 50 27 8 4 3 5 3 84 7 6060

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 24 9 8 5 4 5 75 15 565
2024 Non-shift worker 41 26 12 7 5 6 4 74 13 6050
2022 Shift worker 40 30 12 8 4 5 2 75 12 665
2022 Non-shift worker 48 27 9 5 3 5 4 82 9 6065

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 25 23 18 9 7 13 3 59 19 565
2024 Non-shift worker 23 23 22 8 4 18 2 58 14 6040
2022 Shift worker 22 22 18 12 5 17 4 56 22 665
2022 Non-shift worker 25 26 22 6 3 14 2 61 12 6065
2020 Shift worker 20 31 22 11 6 7 2 56 20 630
2020 Non-shift worker 33 33 18 6 2 6 1 72 9 5925

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 30 10 6 9 4 2 73 16 565
2024 Non-shift worker 39 32 10 6 5 5 3 77 12 6040
2022 Shift worker 38 32 9 6 6 3 4 76 14 665
2022 Non-shift worker 45 32 8 4 3 5 2 83 8 6065
2020 Shift worker 36 34 13 9 4 1 2 73 13 630
2020 Non-shift worker 48 32 9 4 3 3 1 83 7 5915

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 12 24 5 9 37 6 33 25 565
2024 Non-shift worker 7 13 26 5 6 38 5 35 18 6040
2022 Shift worker 7 11 23 5 9 41 4 32 26 665
2022 Non-shift worker 8 15 23 4 4 42 5 42 14 6065

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 21 18 15 38 7 0 23 57 25
2022 Shift worker 0 0 27 30 37 6 0 0 72 20
2022 Non-shift worker 2 15 16 13 35 18 2 21 60 65
2020 Shift worker 0 0 9 21 21 24 24 0 83 10
2020 Non-shift worker 2 7 18 22 36 14 0 10 68 50

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 34 17 11 15 1 1 56 27 565
2024 Non-shift worker 23 30 17 10 10 5 4 59 22 6045
2022 Shift worker 16 31 18 13 16 3 2 50 31 665
2022 Non-shift worker 27 30 16 8 7 7 5 65 17 6065
2020 Shift worker 17 35 22 14 10 2 1 54 24 630
2020 Non-shift worker 28 31 17 9 6 5 3 65 17 5920
2019 Shift worker 26 37 16 11 8 2 2 65 19 900
2019 Non-shift worker 29 32 15 11 7 4 2 65 19 5470

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 23 35 16 12 12 1 0 60 24 565
2024 Non-shift worker 24 38 14 12 8 3 1 65 21 6045
2022 Shift worker 20 38 15 10 12 4 1 61 23 665
2022 Non-shift worker 27 37 14 11 7 3 1 67 18 6060
2020 Shift worker 20 39 14 15 8 2 1 61 24 630
2020 Non-shift worker 34 36 12 10 5 2 1 73 15 5920
2019 Shift worker 27 37 15 11 8 2 1 65 19 900
2019 Non-shift worker 29 38 14 11 5 2 1 69 16 5480

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 33 18 14 10 1 0 58 24 565
2024 Non-shift worker 26 38 19 9 6 1 0 65 16 6045
2022 Shift worker 22 37 18 11 11 2 0 59 22 665
2022 Non-shift worker 31 38 17 7 5 2 0 70 12 6070
2020 Shift worker 18 34 23 16 8 1 0 52 25 630
2020 Non-shift worker 35 38 17 7 3 1 0 73 10 5915
2019 Shift worker 25 36 22 9 6 2 0 62 16 900
2019 Non-shift worker 28 39 20 8 4 1 0 68 12 5460

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 26 12 16 23 2 0 47 40 565
2024 Non-shift worker 17 25 17 15 16 8 2 47 34 6045
2022 Shift worker 16 27 17 15 18 7 1 46 35 665
2022 Non-shift worker 21 26 16 12 12 10 2 54 27 6065
2020 Shift worker 14 26 19 15 22 3 1 42 38 630
2020 Non-shift worker 24 26 18 12 10 8 2 56 25 5930
2019 Shift worker 21 28 16 17 14 4 0 51 33 900
2019 Non-shift worker 20 26 19 13 11 8 2 51 27 5480

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 43 3 17 10 0 0 70 27 565
2024 Non-shift worker 35 43 5 12 5 0 0 79 16 6045
2022 Shift worker 23 47 7 16 8 0 0 70 23 665
2022 Non-shift worker 39 44 5 8 3 0 0 84 12 6060
2020 Shift worker 24 50 9 14 4 0 0 73 18 630
2020 Non-shift worker 36 47 4 10 2 0 0 84 12 5925

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 37 6 13 5 0 0 75 19 565
2024 Non-shift worker 34 33 8 14 11 0 1 67 25 6045
2022 Shift worker 31 44 8 12 5 0 0 75 17 665
2022 Non-shift worker 44 35 7 9 5 0 1 79 14 6060
2020 Shift worker 30 48 10 10 3 0 0 78 12 630
2020 Non-shift worker 36 40 10 11 3 0 1 77 14 5930
2019 Shift worker 40 38 7 11 4 0 0 78 15 900
2019 Non-shift worker 42 36 7 11 5 0 0 78 15 5475

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 29 42 8 13 9 0 0 71 21 565
2024 Non-shift worker 42 36 9 9 4 0 0 78 13 6040
2022 Shift worker 31 47 11 9 3 0 0 77 12 665
2022 Non-shift worker 50 35 7 5 2 0 0 86 8 6050
2020 Shift worker 28 44 11 12 5 0 0 72 17 630
2020 Non-shift worker 47 36 9 7 2 0 0 83 8 5865
2019 Shift worker 39 40 7 10 3 0 0 80 13 900
2019 Non-shift worker 50 36 7 5 2 0 0 86 8 5435

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 10 6 1 2 2 7 89 4 565
2024 Non-shift worker 71 13 5 4 3 0 3 87 8 6050

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 13 5 3 1 1 6 89 5 565
2024 Non-shift worker 67 16 6 5 3 0 3 85 9 6045

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 78 8 3 1 2 1 8 94 3 565
2024 Non-shift worker 83 8 3 1 1 0 4 94 3 6050
2022 Shift worker 74 11 5 1 1 0 8 92 3 665
2022 Non-shift worker 84 7 2 1 1 0 4 96 2 6065
2019 Shift worker 78 11 5 1 2 0 3 92 3 900
2019 Non-shift worker 82 9 3 1 1 0 3 94 2 5455

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 21 14 9 6 11 23 17 57 28 565
2024 Non-shift worker 27 20 14 7 7 16 9 63 18 6050
2022 Shift worker 21 7 8 7 11 25 20 52 32 665
2022 Non-shift worker 27 20 12 6 7 17 11 65 19 6070
2020 Shift worker 18 13 10 8 16 22 14 48 36 625
2020 Non-shift worker 29 21 13 7 6 15 9 66 18 5930
2019 Shift worker 25 17 12 10 8 18 11 58 25 900
2019 Non-shift worker 31 20 13 7 7 16 7 66 17 5475

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 14 86 565
2024 Non-shift worker 12 88 6045
2022 Shift worker 20 80 665
2022 Non-shift worker 11 89 6060
2020 Shift worker 20 80 630
2020 Non-shift worker 11 89 5930
2019 Shift worker 17 83 895
2019 Non-shift worker 13 87 5480

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 50 50 100
2024 Non-shift worker 48 52 720
2022 Shift worker 59 41 120
2022 Non-shift worker 47 53 665
2020 Shift worker 55 45 120
2020 Non-shift worker 46 54 570
2019 Shift worker 54 46 140
2019 Non-shift worker 49 51 695

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 64 36 100
2024 Non-shift worker 55 45 720
2022 Shift worker 60 40 120
2022 Non-shift worker 54 46 665
2020 Shift worker 68 32 120
2020 Non-shift worker 66 34 570
2019 Shift worker 62 38 140
2019 Non-shift worker 57 43 695

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 100
2024 Non-shift worker 10 90 720
2022 Shift worker 6 94 120
2022 Non-shift worker 7 93 665
2020 Shift worker 11 89 120
2020 Non-shift worker 9 91 570
2019 Shift worker 13 87 140
2019 Non-shift worker 10 90 695

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 3 97 100
2022 Shift worker 2 98 120
2022 Non-shift worker 0 100 665

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 100
2024 Non-shift worker 8 92 720
2022 Shift worker 6 94 120
2022 Non-shift worker 7 93 665
2020 Shift worker 7 93 120
2020 Non-shift worker 5 95 570
2019 Shift worker 6 94 140
2019 Non-shift worker 4 96 695

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 22 78 100
2024 Non-shift worker 11 89 720
2022 Shift worker 16 84 120
2022 Non-shift worker 10 90 665
2020 Shift worker 12 88 120
2020 Non-shift worker 6 94 570
2019 Shift worker 13 87 140
2019 Non-shift worker 6 94 695

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 720
2022 Shift worker 6 94 120
2022 Non-shift worker 5 95 665
2020 Shift worker 5 95 120
2020 Non-shift worker 5 95 570

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 53 47 100
2024 Non-shift worker 38 62 720
2022 Shift worker 40 60 120
2022 Non-shift worker 32 68 665
2020 Shift worker 34 66 120
2020 Non-shift worker 36 64 570
2019 Shift worker 45 55 140
2019 Non-shift worker 40 60 690

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 56 44 100
2024 Non-shift worker 40 60 720
2022 Shift worker 41 59 120
2022 Non-shift worker 39 61 665
2020 Shift worker 43 57 120
2020 Non-shift worker 40 60 570
2019 Shift worker 43 57 140
2019 Non-shift worker 36 64 690

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 64 36 100
2024 Non-shift worker 50 50 720
2022 Shift worker 41 59 120
2022 Non-shift worker 48 52 665
2020 Shift worker 42 58 120
2020 Non-shift worker 46 54 570
2019 Shift worker 37 63 140
2019 Non-shift worker 49 51 690

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 47 53 100
2024 Non-shift worker 42 58 720
2022 Shift worker 47 53 120
2022 Non-shift worker 37 63 665
2020 Shift worker 42 58 120
2020 Non-shift worker 42 58 570
2019 Shift worker 40 60 140
2019 Non-shift worker 37 63 690

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 42 58 100
2024 Non-shift worker 37 63 720
2022 Shift worker 28 72 120
2022 Non-shift worker 33 67 665
2020 Shift worker 31 69 120
2020 Non-shift worker 29 71 570
2019 Shift worker 30 70 140
2019 Non-shift worker 35 65 690

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 66 34 100
2024 Non-shift worker 54 46 720
2022 Shift worker 65 35 120
2022 Non-shift worker 57 43 665
2020 Shift worker 54 46 120
2020 Non-shift worker 55 45 570
2019 Shift worker 59 41 140
2019 Non-shift worker 58 42 690

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 48 52 100
2024 Non-shift worker 39 61 720
2022 Shift worker 28 72 120
2022 Non-shift worker 31 69 665
2020 Shift worker 36 64 120
2020 Non-shift worker 40 60 570
2019 Shift worker 43 57 140
2019 Non-shift worker 35 65 690

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 6 94 100
2024 Non-shift worker 1 99 720
2022 Shift worker 4 96 120
2022 Non-shift worker 1 99 665

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 100
2024 Non-shift worker 7 93 720
2022 Shift worker 12 88 120
2022 Non-shift worker 10 90 665
2020 Shift worker 17 83 120
2020 Non-shift worker 8 92 570
2019 Shift worker 16 84 140
2019 Non-shift worker 9 91 690

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 24 76 100
2024 Non-shift worker 11 89 720
2022 Shift worker 11 89 120
2022 Non-shift worker 10 90 665
2020 Shift worker 15 85 120
2020 Non-shift worker 13 87 570
2019 Shift worker 15 85 140
2019 Non-shift worker 9 91 690

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 56 44 100
2024 Non-shift worker 52 48 720
2022 Shift worker 51 49 120
2022 Non-shift worker 49 51 665
2020 Shift worker 51 49 120
2020 Non-shift worker 51 49 570
2019 Shift worker 50 50 140
2019 Non-shift worker 47 53 690

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 41 59 100
2024 Non-shift worker 29 71 720
2022 Shift worker 28 72 120
2022 Non-shift worker 20 80 665
2020 Shift worker 32 68 120
2020 Non-shift worker 28 72 570
2019 Shift worker 39 61 140
2019 Non-shift worker 27 73 690

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 18 82 100
2024 Non-shift worker 18 82 720
2022 Shift worker 12 88 120
2022 Non-shift worker 18 82 665
2020 Shift worker 15 85 120
2020 Non-shift worker 15 85 570
2019 Shift worker 8 92 140
2019 Non-shift worker 15 85 690

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 43 57 100
2024 Non-shift worker 59 41 720
2022 Shift worker 47 53 120
2022 Non-shift worker 54 46 665
2020 Shift worker 42 58 120
2020 Non-shift worker 56 44 570
2019 Shift worker 52 48 140
2019 Non-shift worker 57 43 685

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 16 84 100
2024 Non-shift worker 23 77 720
2022 Shift worker 30 70 120
2022 Non-shift worker 26 74 665
2020 Shift worker 35 65 120
2020 Non-shift worker 29 71 570
2019 Shift worker 40 60 140
2019 Non-shift worker 32 68 685

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 6 94 100
2024 Non-shift worker 8 92 720
2022 Shift worker 6 94 120
2022 Non-shift worker 8 92 665
2020 Shift worker 14 86 120
2020 Non-shift worker 11 89 570
2019 Shift worker 9 91 140
2019 Non-shift worker 8 92 685

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 22 78 100
2024 Non-shift worker 18 82 720
2022 Shift worker 16 84 120
2022 Non-shift worker 17 83 665
2020 Shift worker 15 85 120
2020 Non-shift worker 22 78 570
2019 Shift worker 16 84 140
2019 Non-shift worker 17 83 685

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 10 90 100
2024 Non-shift worker 13 87 720
2022 Shift worker 5 95 120
2022 Non-shift worker 8 92 665
2020 Shift worker 7 93 120
2020 Non-shift worker 13 87 570
2019 Shift worker 12 88 140
2019 Non-shift worker 11 89 685

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 10 90 100
2024 Non-shift worker 6 94 720
2022 Shift worker 13 87 120
2022 Non-shift worker 7 93 665
2020 Shift worker 12 88 120
2020 Non-shift worker 10 90 570
2019 Shift worker 6 94 140
2019 Non-shift worker 6 94 685

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 8 92 100
2024 Non-shift worker 8 92 720
2022 Shift worker 16 84 120
2022 Non-shift worker 11 89 665
2020 Shift worker 23 77 120
2020 Non-shift worker 14 86 570
2019 Shift worker 23 77 140
2019 Non-shift worker 15 85 685

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 9 91 100
2024 Non-shift worker 11 89 720
2022 Shift worker 9 91 120
2022 Non-shift worker 11 89 665
2020 Shift worker 13 87 120
2020 Non-shift worker 8 92 570
2019 Shift worker 11 89 140
2019 Non-shift worker 12 88 685

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 41 59 100
2024 Non-shift worker 24 76 720
2022 Shift worker 28 72 120
2022 Non-shift worker 28 72 665
2020 Shift worker 33 67 120
2020 Non-shift worker 24 76 570
2019 Shift worker 29 71 140
2019 Non-shift worker 24 76 685

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 4 96 90
2024 Non-shift worker 8 92 675
2022 Shift worker 8 92 100
2022 Non-shift worker 7 93 625
2020 Shift worker 16 84 110
2020 Non-shift worker 14 86 520
2019 Shift worker 14 86 130
2019 Non-shift worker 9 91 640

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 12 88 90
2024 Non-shift worker 21 79 675
2022 Shift worker 21 79 100
2022 Non-shift worker 22 78 625
2020 Shift worker 25 75 110
2020 Non-shift worker 19 81 520
2019 Shift worker 23 77 130
2019 Non-shift worker 22 78 640

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 675
2022 Shift worker 12 88 100
2022 Non-shift worker 7 93 625
2020 Shift worker 7 93 110
2020 Non-shift worker 10 90 520
2019 Shift worker 18 82 130
2019 Non-shift worker 7 93 640

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 8 92 90
2024 Non-shift worker 3 97 675
2022 Shift worker 8 92 100
2022 Non-shift worker 5 95 625
2020 Shift worker 11 89 110
2020 Non-shift worker 10 90 520
2019 Shift worker 9 91 130
2019 Non-shift worker 7 93 640

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 11 89 90
2024 Non-shift worker 12 88 675
2022 Shift worker 5 95 100
2022 Non-shift worker 8 92 625
2020 Shift worker 11 89 110
2020 Non-shift worker 11 89 520
2019 Shift worker 10 90 130
2019 Non-shift worker 12 88 640

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 675
2022 Shift worker 8 92 100
2022 Non-shift worker 9 91 625
2020 Shift worker 7 93 110
2020 Non-shift worker 6 94 520
2019 Shift worker 11 89 130
2019 Non-shift worker 7 93 640

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 6 94 90
2024 Non-shift worker 6 94 675
2022 Shift worker 6 94 100
2022 Non-shift worker 9 91 625
2020 Shift worker 12 88 110
2020 Non-shift worker 9 91 520
2019 Shift worker 10 90 130
2019 Non-shift worker 12 88 640

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 19 81 90
2024 Non-shift worker 14 86 675
2022 Shift worker 17 83 100
2022 Non-shift worker 12 88 625
2020 Shift worker 16 84 110
2020 Non-shift worker 16 84 520
2019 Shift worker 11 89 130
2019 Non-shift worker 15 85 640

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 15 85 90
2024 Non-shift worker 11 89 675
2022 Shift worker 4 96 100
2022 Non-shift worker 12 88 625
2020 Shift worker 13 87 110
2020 Non-shift worker 12 88 520
2019 Shift worker 12 88 130
2019 Non-shift worker 11 89 640

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 44 56 90
2024 Non-shift worker 31 69 675
2022 Shift worker 22 78 100
2022 Non-shift worker 26 74 625
2020 Shift worker 40 60 110
2020 Non-shift worker 29 71 520
2019 Shift worker 28 72 130
2019 Non-shift worker 30 70 640

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 19 81 90
2024 Non-shift worker 9 91 675
2022 Shift worker 7 93 100
2022 Non-shift worker 9 91 625
2020 Shift worker 11 89 110
2020 Non-shift worker 10 90 520
2019 Shift worker 13 87 130
2019 Non-shift worker 10 90 640

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 57 43 90
2024 Non-shift worker 50 50 675
2022 Shift worker 43 57 100
2022 Non-shift worker 47 53 625
2020 Shift worker 53 47 110
2020 Non-shift worker 47 53 520
2019 Shift worker 46 54 130
2019 Non-shift worker 47 53 640

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 675
2022 Shift worker 1 99 100
2022 Non-shift worker 2 98 625
2019 Shift worker 4 96 130
2019 Non-shift worker 1 99 640

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 73 27 90
2024 Non-shift worker 60 40 675
2022 Shift worker 55 45 100
2022 Non-shift worker 55 45 625
2020 Shift worker 66 34 110
2020 Non-shift worker 56 44 520
2019 Shift worker 53 47 130
2019 Non-shift worker 56 44 640

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 90
2024 Non-shift worker 5 95 675

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 12 88 90
2024 Non-shift worker 13 87 675
2022 Shift worker 23 77 100
2022 Non-shift worker 14 86 625
2020 Shift worker 9 91 110
2020 Non-shift worker 14 86 520
2019 Shift worker 10 90 130
2019 Non-shift worker 13 87 640

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 17 17 12 16 15 7 43 36 565
2024 Non-shift worker 11 14 14 8 10 33 9 44 31 6050
2022 Shift worker 14 15 17 14 16 19 5 38 40 665
2022 Non-shift worker 12 15 13 8 7 35 10 48 28 6065
2020 Shift worker 14 25 21 11 13 11 4 46 29 630
2020 Non-shift worker 19 18 17 8 6 26 6 55 20 5925
2019 Shift worker 21 24 20 11 9 10 5 53 24 895
2019 Non-shift worker 15 19 19 9 8 23 6 49 24 5475

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 24 17 15 11 3 1 55 28 565
2024 Non-shift worker 25 32 15 9 7 11 1 65 18 6045
2022 Shift worker 22 29 14 14 10 8 2 57 27 665
2022 Non-shift worker 27 33 15 7 5 11 1 69 14 6065
2020 Shift worker 21 30 22 12 10 5 1 54 23 630
2020 Non-shift worker 34 32 16 6 4 7 1 71 11 5925
2019 Shift worker 32 30 18 9 6 4 1 65 16 895
2019 Non-shift worker 31 34 16 8 4 7 1 70 13 5475

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 11 89 565
2024 Non-shift worker 9 91 6045
2022 Shift worker 12 88 660
2022 Non-shift worker 7 93 6055
2020 Shift worker 9 91 630
2020 Non-shift worker 6 94 5925
2019 Shift worker 9 91 900
2019 Non-shift worker 6 94 5475

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 35 65 75
2024 Non-shift worker 30 70 550
2022 Shift worker 42 58 80
2022 Non-shift worker 34 66 405
2020 Shift worker 50 50 55
2020 Non-shift worker 37 63 315
2019 Shift worker 33 67 90
2019 Non-shift worker 44 56 325

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 68 32 75
2024 Non-shift worker 73 27 550
2022 Shift worker 69 31 80
2022 Non-shift worker 76 24 405
2020 Shift worker 78 22 55
2020 Non-shift worker 79 21 315
2019 Shift worker 77 23 90
2019 Non-shift worker 72 28 325

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 6 94 75
2024 Non-shift worker 5 95 550
2022 Shift worker 9 91 80
2022 Non-shift worker 3 97 405

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 550
2022 Shift worker 2 98 80
2022 Non-shift worker 0 100 405

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 14 86 75
2024 Non-shift worker 11 89 550
2022 Shift worker 15 85 80
2022 Non-shift worker 12 88 405
2019 Shift worker 11 89 90
2019 Non-shift worker 8 92 325

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 18 82 75
2024 Non-shift worker 9 91 550
2022 Shift worker 25 75 80
2022 Non-shift worker 11 89 405
2020 Shift worker 15 85 55
2020 Non-shift worker 6 94 315
2019 Shift worker 15 85 90
2019 Non-shift worker 8 92 325

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 13 87 75
2024 Non-shift worker 15 85 550
2022 Shift worker 19 81 80
2022 Non-shift worker 9 91 405
2019 Shift worker 5 95 90
2019 Non-shift worker 6 94 325

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 29 71 75
2024 Non-shift worker 23 77 540
2022 Shift worker 25 75 80
2022 Non-shift worker 18 82 405
2020 Shift worker 15 85 55
2020 Non-shift worker 14 86 315
2019 Shift worker 6 94 90
2019 Non-shift worker 15 85 325

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 13 87 75
2024 Non-shift worker 19 81 540
2022 Shift worker 16 84 80
2022 Non-shift worker 10 90 405
2020 Shift worker 7 93 55
2020 Non-shift worker 9 91 315
2019 Shift worker 8 92 90
2019 Non-shift worker 11 89 325

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 19 81 75
2024 Non-shift worker 14 86 540
2022 Shift worker 17 83 80
2022 Non-shift worker 11 89 405

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 6 94 75
2024 Non-shift worker 6 94 540
2022 Shift worker 2 98 80
2022 Non-shift worker 8 92 405

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 25 75 75
2024 Non-shift worker 28 72 540
2022 Shift worker 25 75 80
2022 Non-shift worker 31 69 405
2020 Shift worker 24 76 55
2020 Non-shift worker 37 63 315
2019 Shift worker 26 74 90
2019 Non-shift worker 30 70 325

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 47 53 75
2024 Non-shift worker 36 64 540
2022 Shift worker 54 46 80
2022 Non-shift worker 43 57 405
2020 Shift worker 43 57 55
2020 Non-shift worker 43 57 315
2019 Shift worker 43 57 90
2019 Non-shift worker 38 62 325

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 19 81 75
2024 Non-shift worker 7 93 540
2022 Shift worker 2 98 80
2022 Non-shift worker 5 95 405
2020 Shift worker 24 76 55
2020 Non-shift worker 1 99 315

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 540
2022 Shift worker 5 95 80
2022 Non-shift worker 4 96 405

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 18 82 75
2024 Non-shift worker 9 91 540
2022 Shift worker 11 89 80
2022 Non-shift worker 6 94 405
2020 Shift worker 10 90 55
2020 Non-shift worker 9 91 315
2019 Shift worker 14 86 90
2019 Non-shift worker 10 90 325

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 25 75 75
2024 Non-shift worker 24 76 540
2022 Shift worker 11 89 80
2022 Non-shift worker 17 83 405
2020 Shift worker 5 95 55
2020 Non-shift worker 22 78 315
2019 Shift worker 20 80 90
2019 Non-shift worker 16 84 325

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 1 99 540
2022 Shift worker 2 98 80
2022 Non-shift worker 2 98 405

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 14 86 75
2024 Non-shift worker 23 77 540
2022 Shift worker 13 87 80
2022 Non-shift worker 12 88 405
2020 Shift worker 13 87 55
2020 Non-shift worker 12 88 315
2019 Shift worker 6 94 90
2019 Non-shift worker 12 88 325

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 540
2022 Shift worker 1 99 80
2022 Non-shift worker 0 100 405
2020 Shift worker 0 100 55
2020 Non-shift worker 0 100 315
2019 Shift worker 0 100 90
2019 Non-shift worker 0 100 325

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 30 70 75
2024 Non-shift worker 32 68 550
2022 Shift worker 40 60 80
2022 Non-shift worker 29 71 405
2020 Shift worker 21 79 55
2020 Non-shift worker 26 74 315
2019 Shift worker 30 70 90
2019 Non-shift worker 30 70 320

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 11 89 75
2024 Non-shift worker 12 88 550
2022 Shift worker 21 79 80
2022 Non-shift worker 13 87 405
2020 Shift worker 23 77 55
2020 Non-shift worker 11 89 315
2019 Shift worker 24 76 90
2019 Non-shift worker 13 87 320

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 550
2022 Shift worker 4 96 80
2022 Non-shift worker 4 96 405
2020 Shift worker 13 87 55
2020 Non-shift worker 6 94 315

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 23 77 75
2024 Non-shift worker 15 85 550
2022 Shift worker 20 80 80
2022 Non-shift worker 15 85 405
2020 Shift worker 11 89 55
2020 Non-shift worker 20 80 315
2019 Shift worker 14 86 90
2019 Non-shift worker 14 86 320

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 550
2022 Shift worker 4 96 80
2022 Non-shift worker 3 97 405

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 550
2022 Shift worker 11 89 80
2022 Non-shift worker 8 92 405

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 4 96 75
2024 Non-shift worker 6 94 550
2022 Shift worker 10 90 80
2022 Non-shift worker 7 93 405
2020 Shift worker 16 84 55
2020 Non-shift worker 9 91 315
2019 Shift worker 9 91 90
2019 Non-shift worker 9 91 320

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 8 92 75
2024 Non-shift worker 10 90 550
2022 Shift worker 9 91 80
2022 Non-shift worker 8 92 405
2020 Shift worker 6 94 55
2020 Non-shift worker 5 95 315
2019 Shift worker 7 93 90
2019 Non-shift worker 5 95 320

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 58 42 75
2024 Non-shift worker 52 48 550
2022 Shift worker 52 48 80
2022 Non-shift worker 50 50 405
2020 Shift worker 54 46 55
2020 Non-shift worker 50 50 315
2019 Shift worker 56 44 90
2019 Non-shift worker 52 48 320

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 520
2022 Shift worker 1 99 70
2022 Non-shift worker 3 97 380

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 19 81 70
2024 Non-shift worker 15 85 520
2022 Shift worker 14 86 70
2022 Non-shift worker 19 81 380

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 520
2022 Shift worker 6 94 70
2022 Non-shift worker 3 97 380

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 520
2022 Shift worker 10 90 70
2022 Non-shift worker 2 98 380

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 1 99 520
2022 Shift worker 0 100 70
2022 Non-shift worker 2 98 380

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 2 98 520
2022 Shift worker 5 95 70
2022 Non-shift worker 4 96 380

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 520
2022 Shift worker 3 97 70
2022 Non-shift worker 6 94 380

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 20 80 70
2024 Non-shift worker 14 86 520
2022 Shift worker 18 82 70
2022 Non-shift worker 16 84 380

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 70
2024 Non-shift worker 8 92 520
2022 Shift worker 8 92 70
2022 Non-shift worker 11 89 380

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 38 62 70
2024 Non-shift worker 29 71 520
2022 Shift worker 20 80 70
2022 Non-shift worker 30 70 380

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 4 96 70
2024 Non-shift worker 9 91 520
2022 Shift worker 14 86 70
2022 Non-shift worker 9 91 380

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 61 39 70
2024 Non-shift worker 45 55 520
2022 Shift worker 38 62 70
2022 Non-shift worker 49 51 380

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 0 100 70
2022 Shift worker 1 99 70
2022 Non-shift worker 3 97 380

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 63 37 70
2024 Non-shift worker 62 38 520
2022 Shift worker 67 33 70
2022 Non-shift worker 66 34 380

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 7 93 70
2024 Non-shift worker 6 94 520

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 9 91 70
2024 Non-shift worker 12 88 520
2022 Shift worker 14 86 70
2022 Non-shift worker 14 86 380

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 18 24 10 8 19 4 46 23 565
2024 Non-shift worker 13 14 19 6 5 36 7 48 19 6045
2022 Shift worker 14 16 22 14 6 23 6 42 27 665
2022 Non-shift worker 14 15 17 5 4 39 7 54 15 6065
2020 Shift worker 15 26 23 8 7 17 4 52 19 630
2020 Non-shift worker 21 19 18 4 3 30 5 61 10 5910
2019 Shift worker 24 21 21 7 5 16 6 58 16 890
2019 Non-shift worker 18 17 22 4 3 29 7 55 11 5470

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 25 21 9 8 9 1 57 19 565
2024 Non-shift worker 25 32 16 7 5 13 2 67 14 6045
2022 Shift worker 22 29 20 11 6 10 2 58 19 665
2022 Non-shift worker 29 32 15 6 3 13 2 72 10 6065
2020 Shift worker 21 33 21 9 6 7 1 59 17 630
2020 Non-shift worker 36 31 17 4 2 9 1 74 7 5925
2019 Shift worker 34 28 19 7 5 6 1 67 13 890
2019 Non-shift worker 34 32 18 4 3 9 1 73 8 5465

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 10 90 565
2024 Non-shift worker 15 85 6045
2022 Shift worker 8 92 665
2022 Non-shift worker 9 91 6065
2020 Shift worker 7 93 625
2020 Non-shift worker 8 92 5910
2019 Shift worker 11 89 900
2019 Non-shift worker 12 88 5480

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 36 64 60
2024 Non-shift worker 62 38 970
2022 Shift worker 28 72 65
2022 Non-shift worker 54 46 595
2020 Shift worker 33 67 55
2020 Non-shift worker 47 53 490

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 47 53 60
2024 Non-shift worker 70 30 970
2022 Shift worker 50 50 65
2022 Non-shift worker 73 27 595
2020 Shift worker 74 26 55
2020 Non-shift worker 80 20 490
2019 Shift worker 57 43 100
2019 Non-shift worker 82 18 650

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 41 5 2 3 0 0 89 5 30
2024 Non-shift worker 43 33 7 10 6 1 0 77 16 685
2022 Shift worker 34 40 11 3 9 2 0 76 13 35
2022 Non-shift worker 48 36 6 7 2 1 0 84 9 445
2020 Shift worker 37 37 4 10 12 0 0 74 22 40
2020 Non-shift worker 51 34 7 5 2 0 0 86 7 390
2019 Shift worker 35 39 6 19 1 0 0 73 20 60
2019 Non-shift worker 54 27 8 5 4 0 1 82 10 540

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 31 10 12 8 4 3 67 22 565
2024 Non-shift worker 42 33 9 7 5 2 2 78 13 6050
2022 Shift worker 27 30 16 10 7 5 5 63 19 665
2022 Non-shift worker 44 34 7 6 3 3 3 83 9 6065
2020 Shift worker 23 33 17 10 6 4 8 63 18 630
2020 Non-shift worker 48 31 8 5 2 2 3 83 8 5920
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 34 6 8 5 1 0 80 14 565
2024 Non-shift worker 54 29 6 5 4 1 0 84 10 6050
2022 Shift worker 42 35 9 7 7 0 0 78 13 665
2022 Non-shift worker 57 28 6 5 4 1 0 85 9 6070
2020 Shift worker 35 35 12 10 7 0 1 70 17 630
2020 Non-shift worker 52 31 8 6 3 0 0 83 9 5920

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 9 16 7 37 7 19 60 19 565
2024 Non-shift worker 3 6 13 7 42 5 24 69 12 6030
2022 Shift worker 4 8 15 7 41 7 17 64 16 665
2022 Non-shift worker 2 4 11 8 47 5 23 75 9 6060

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 40 16 12 9 1 1 62 21 565
2024 Non-shift worker 21 42 16 11 7 3 0 65 18 6050
2022 Shift worker 17 33 20 14 11 4 1 53 26 665
2022 Non-shift worker 27 42 14 9 5 3 0 71 14 6065
2020 Shift worker 17 38 20 15 9 2 0 56 24 630
2020 Non-shift worker 41 39 11 4 3 1 0 82 7 5925
2019 Shift worker 23 34 21 12 7 3 0 59 20 905
2019 Non-shift worker 33 42 14 7 3 2 0 76 10 5480

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 13 32 33 17 5 565
2024 Non-shift worker 8 25 36 23 8 6050
2022 Shift worker 11 24 36 23 6 665
2022 Non-shift worker 9 27 37 21 6 6065

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 31 14 6 5 4 0 74 12 565
2024 Non-shift worker 52 29 10 4 4 2 0 82 8 6050
2022 Shift worker 38 29 15 8 4 4 1 71 13 665
2022 Non-shift worker 54 27 9 4 3 2 1 84 7 6070
2020 Shift worker 30 32 20 7 5 5 1 65 13 630
2020 Non-shift worker 50 27 12 5 3 2 0 79 9 5900

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 31 8 11 12 2 0 68 23 565
2024 Non-shift worker 43 28 9 10 9 1 0 72 19 6050
2022 Shift worker 33 27 12 12 16 1 0 60 28 665
2022 Non-shift worker 46 26 9 9 8 1 0 73 18 6070
2020 Shift worker 25 27 16 17 13 1 0 53 31 630
2020 Non-shift worker 40 29 11 11 7 1 0 70 19 5915

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 20 34 15 15 12 2 2 56 28 565
2024 Non-shift worker 21 37 14 15 11 1 0 59 27 6050
2022 Shift worker 19 33 17 18 12 1 0 53 30 665
2022 Non-shift worker 27 40 13 12 7 1 0 68 19 6060
2020 Shift worker 16 33 22 16 12 1 0 49 29 630
2020 Non-shift worker 35 34 15 10 5 1 0 70 15 5930
2019 Shift worker 24 33 20 14 8 1 0 57 23 905
2019 Non-shift worker 25 38 17 12 6 2 0 64 19 5480

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 46 12 17 8 0 0 63 25 205
2024 Non-shift worker 13 48 14 16 7 1 0 63 23 2050
2022 Shift worker 11 40 17 19 10 2 1 52 31 220
2022 Non-shift worker 15 50 12 16 6 1 0 66 22 2015
2020 Shift worker 7 35 21 20 16 0 1 42 37 210
2020 Non-shift worker 21 47 13 15 3 1 1 69 18 1965
2019 Shift worker 13 31 17 18 18 2 1 46 37 265
2019 Non-shift worker 17 45 16 13 6 2 1 64 20 1695

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 24 21 15 20 0 1 18 82 565
2024 Non-shift worker 29 31 17 10 11 0 2 30 70 6035
2022 Shift worker 9 18 19 19 34 0 0 665
2022 Non-shift worker 27 30 18 10 13 0 1 6040
2020 Shift worker 9 20 20 19 32 0 0 630
2020 Non-shift worker 28 30 21 12 9 0 0 5915
2019 Shift worker 8 16 22 21 32 0 0 905
2019 Non-shift worker 16 28 23 15 18 0 0 5480

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 32 33 19 9 6 0 1 32 68 565
2024 Non-shift worker 18 28 25 15 13 0 1 19 81 6035
2022 Shift worker 25 32 22 11 8 1 1 660
2022 Non-shift worker 18 28 25 15 13 0 1 6040
2020 Shift worker 23 32 24 13 8 0 0 630
2020 Non-shift worker 17 26 27 18 12 0 0 5930
2019 Shift worker 30 31 24 9 6 0 0 900
2019 Non-shift worker 18 29 27 15 11 0 0 5475

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 25 14 5 2 1 7 50 50 565
2024 Non-shift worker 26 30 21 13 9 0 2 26 74 6030
2022 Shift worker 39 33 12 5 2 1 6 660
2022 Non-shift worker 27 32 21 11 8 0 1 6045
2020 Shift worker 40 30 14 8 4 0 3 630
2020 Non-shift worker 27 31 22 13 6 0 0 5915
2019 Shift worker 44 29 14 6 3 0 4 900
2019 Non-shift worker 26 32 22 11 7 0 1 5460

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 23 23 9 15 1 2 29 71 565
2024 Non-shift worker 21 23 21 15 18 0 1 22 78 6035
2022 Shift worker 23 19 21 16 19 1 1 660
2022 Non-shift worker 20 23 23 16 17 0 1 6050
2020 Shift worker 30 23 20 14 12 0 1 625
2020 Non-shift worker 24 24 22 16 12 0 2 5900
2019 Shift worker 35 23 19 11 11 0 0 895
2019 Non-shift worker 21 24 24 16 13 0 1 5460

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 33 13 7 5 0 3 40 60 565
2024 Non-shift worker 48 24 12 5 5 0 6 52 48 6035
2022 Shift worker 40 26 17 8 6 1 2 665
2022 Non-shift worker 46 26 13 6 5 0 4 6050
2020 Shift worker 37 27 18 9 8 0 1 630
2020 Non-shift worker 42 27 15 8 5 0 2 5910
2019 Shift worker 42 28 15 8 5 0 1 895
2019 Non-shift worker 45 27 15 6 5 0 2 5460

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 28 19 12 13 0 2 26 74 565
2024 Non-shift worker 25 27 20 12 15 0 1 25 75 6040
2022 Shift worker 23 23 22 16 16 0 0 660
2022 Non-shift worker 28 29 21 11 10 0 1 6060
2020 Shift worker 18 21 26 17 17 0 1 630
2020 Non-shift worker 25 29 23 12 10 0 0 5915
2019 Shift worker 25 25 23 13 14 0 0 900
2019 Non-shift worker 28 29 23 11 9 0 0 5475

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 30 18 12 7 0 2 32 68 565
2024 Non-shift worker 25 31 21 11 10 0 1 26 74 6040
2022 Shift worker 27 32 18 11 9 1 2 660
2022 Non-shift worker 31 32 20 9 7 0 1 6045
2020 Shift worker 25 31 24 14 6 0 1 630
2020 Non-shift worker 32 35 20 9 4 0 1 5910
2019 Shift worker 33 34 19 9 4 0 0 900
2019 Non-shift worker 28 36 21 9 5 1 1 5465

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 31 13 9 9 1 2 35 65 565
2024 Non-shift worker 21 29 23 13 13 0 1 21 79 6040
2022 Shift worker 31 31 17 10 7 2 3 665
2022 Non-shift worker 24 32 22 12 9 0 1 6055
2020 Shift worker 27 29 21 12 10 0 1 630
2020 Non-shift worker 25 35 22 11 5 0 1 5910
2019 Shift worker 34 33 16 11 4 1 1 900
2019 Non-shift worker 23 35 24 12 6 0 1 5470

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 29 15 9 10 1 1 36 64 565
2024 Non-shift worker 27 29 20 12 11 0 1 27 73 6040
2022 Shift worker 36 30 14 12 6 1 1 660
2022 Non-shift worker 31 31 19 11 8 0 1 6065
2020 Shift worker 30 33 18 13 6 0 0 630
2020 Non-shift worker 31 33 20 10 5 0 0 5915
2019 Shift worker 41 30 15 9 4 0 0 900
2019 Non-shift worker 27 34 22 10 6 0 1 5460

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 28 12 10 14 1 1 35 65 565
2024 Non-shift worker 40 27 15 9 9 0 1 40 60 6040
2022 Shift worker 37 29 13 11 8 1 1 660
2022 Non-shift worker 45 27 13 7 7 0 1 6055
2020 Shift worker 33 30 18 13 5 0 1 625
2020 Non-shift worker 45 28 14 7 5 0 0 5905
2019 Shift worker 43 27 15 9 6 1 0 900
2019 Non-shift worker 43 28 15 8 5 0 1 5455

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 25 11 4 7 0 1 51 49 565
2024 Non-shift worker 48 26 13 6 6 0 1 49 51 6035
2022 Shift worker 47 27 13 6 5 1 2 655
2022 Non-shift worker 48 28 13 5 4 0 1 6055
2020 Shift worker 43 26 18 6 5 0 2 630
2020 Non-shift worker 29 31 23 11 6 0 0 5910

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 31 16 7 4 1 1 42 58 565
2024 Non-shift worker 31 31 19 10 8 0 1 32 68 6035
2022 Shift worker 39 31 16 8 5 0 1 660
2022 Non-shift worker 31 32 20 9 6 0 1 6045
2020 Shift worker 33 33 19 8 5 0 1 630
2020 Non-shift worker 26 31 23 12 7 0 0 5915
2019 Shift worker 43 33 13 7 4 0 0 895
2019 Non-shift worker 33 33 20 9 4 0 1 5445

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 27 15 8 5 0 0 44 56 565
2024 Non-shift worker 42 22 15 9 11 0 2 43 57 6030
2022 Shift worker 44 30 14 7 3 0 1 660
2022 Non-shift worker 54 24 11 4 5 0 2 6045
2020 Shift worker 32 29 20 10 7 0 1 625
2020 Non-shift worker 48 31 14 5 2 0 1 5905
2019 Shift worker 45 28 16 6 4 0 0 900
2019 Non-shift worker 54 25 12 5 3 0 1 5450

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 30 15 10 7 1 0 37 63 565
2024 Non-shift worker 50 30 11 5 4 0 1 50 50 6035
2022 Shift worker 32 27 19 11 11 0 0 660
2022 Non-shift worker 50 31 11 4 3 0 0 6055
2020 Shift worker 28 28 22 14 7 0 1 630
2020 Non-shift worker 29 36 22 9 4 0 0 5900

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 11 5 2 2 1 9 78 22 565
2024 Non-shift worker 73 11 4 2 2 1 8 80 20 6030

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 13 5 4 3 1 8 71 29 565
2024 Non-shift worker 63 14 7 3 5 1 7 69 31 6040

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 12 6 6 5 1 3 69 31 565
2024 Non-shift worker 70 12 6 3 4 1 4 74 26 6035
2022 Shift worker 64 17 8 5 2 1 2 665
2022 Non-shift worker 76 10 5 3 3 1 3 6055
2020 Shift worker 65 14 9 6 5 1 0 625
2020 Non-shift worker 78 10 5 3 2 0 2 5905
2019 Shift worker 68 14 9 4 4 1 1 900
2019 Non-shift worker 72 13 6 4 3 0 1 5470

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 25 11 6 4 1 1 53 47 565
2024 Non-shift worker 60 23 9 3 3 0 2 61 39 6040
2022 Shift worker 45 33 13 5 4 0 1 665
2022 Non-shift worker 66 20 7 3 2 0 2 6050
2020 Shift worker 44 35 11 4 6 0 0 625
2020 Non-shift worker 64 22 8 3 2 0 1 5885
2019 Shift worker 48 33 12 4 3 0 0 895
2019 Non-shift worker 54 28 11 4 3 0 1 5460

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 21 12 6 8 1 1 50 50 565
2024 Non-shift worker 58 20 9 5 6 0 2 60 40 6035
2022 Shift worker 48 27 12 6 5 1 2 660
2022 Non-shift worker 64 18 8 5 5 0 2 6035
2020 Shift worker 49 23 15 7 6 0 0 625
2020 Non-shift worker 64 18 9 4 4 0 1 5905
2019 Shift worker 51 27 12 5 4 0 0 895
2019 Non-shift worker 60 20 10 5 4 0 1 5445

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 14 5 2 1 0 17 73 27 565
2024 Non-shift worker 60 13 5 2 2 0 19 74 26 6035
2022 Shift worker 60 17 5 2 1 0 14 660
2022 Non-shift worker 63 13 4 2 1 0 17 6045
2020 Shift worker 51 25 9 3 1 0 11 625
2020 Non-shift worker 62 13 6 2 1 0 16 5905
2019 Shift worker 58 17 7 3 1 0 13 890
2019 Non-shift worker 58 13 7 2 1 0 19 5430

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 25 7 4 2 0 5 61 39 565
2024 Non-shift worker 65 19 6 2 2 0 5 69 31 6020
2022 Shift worker 61 21 9 2 2 1 4 660
2022 Non-shift worker 68 19 7 2 1 0 3 6040
2020 Shift worker 62 21 9 4 2 0 2 625
2020 Non-shift worker 65 21 8 2 1 0 2 5915
2019 Shift worker 63 23 8 3 1 0 2 895
2019 Non-shift worker 66 20 8 2 1 0 3 5445

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 13 8 4 8 1 1 67 33 565
2024 Non-shift worker 51 19 10 6 11 0 2 52 48 6045
2022 Shift worker 64 15 8 4 7 1 2 660
2022 Non-shift worker 65 16 7 4 6 0 2 6060
2020 Shift worker 71 15 6 3 4 0 1 630
2020 Non-shift worker 68 15 7 4 4 0 1 5925
2019 Shift worker 69 18 6 3 4 0 0 895
2019 Non-shift worker 68 15 6 4 5 0 2 5470

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 34 11 2 1 0 3 50 50 565
2024 Non-shift worker 49 29 12 4 3 0 2 50 50 6040
2022 Shift worker 49 28 12 5 3 0 2 660
2022 Non-shift worker 50 29 13 4 2 0 2 6055
2020 Shift worker 47 30 12 7 4 0 0 630
2020 Non-shift worker 45 32 15 5 2 0 0 5925
2019 Shift worker 52 29 12 4 2 0 1 895
2019 Non-shift worker 53 29 12 3 2 0 1 5450

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 14 34 30 15 7 0 0 48 22 565
2024 Non-shift worker 8 29 39 15 9 0 0 37 24 6050
2022 Shift worker 11 27 40 15 6 1 1 39 21 665
2022 Non-shift worker 9 32 39 14 6 0 0 41 20 6065
2020 Shift worker 11 30 39 12 8 0 0 41 20 630
2020 Non-shift worker 12 35 35 14 4 0 0 47 18 5935
2019 Shift worker 18 36 28 13 5 0 0 54 18 900
2019 Non-shift worker 14 35 34 12 4 0 0 49 17 5490

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 16 38 23 12 0 0 35 26 565
2024 Non-shift worker 13 23 39 17 8 0 0 25 36 6035
2022 Shift worker 9 19 40 18 13 0 1 31 28 665
2022 Non-shift worker 9 21 40 21 9 0 0 30 30 6055
2020 Shift worker 10 19 40 21 10 0 0 31 29 630
2020 Non-shift worker 9 21 39 22 9 0 0 31 30 5920
2019 Shift worker 7 15 37 24 17 0 0 41 22 905
2019 Non-shift worker 9 18 39 23 10 0 0 34 28 5450
Top of page

Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 52 32 565
2024 Non-shift worker 26 58 6050
2022 Shift worker 60 22 665
2022 Non-shift worker 28 55 6065
2020 Shift worker 60 22 630
2020 Non-shift worker 35 46 5940

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 42 58 320
2024 Non-shift worker 43 57 1480
2022 Shift worker 29 71 380
2022 Non-shift worker 38 62 1630
2020 Shift worker 23 77 360
2020 Non-shift worker 35 65 2060

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 18 13 7 8 4 12 45 55 565
2024 Non-shift worker 45 17 10 4 5 3 16 55 45 6050
2022 Shift worker 26 17 16 11 13 5 13 665
2022 Non-shift worker 45 18 10 5 5 3 15 6065
2020 Shift worker 33 16 18 11 15 1 6 630
2020 Non-shift worker 47 19 13 7 5 2 8 5935
2019 Shift worker 30 18 19 12 16 2 5 900
2019 Non-shift worker 38 21 15 9 10 1 6 5435

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 28 20 14 26 1 1 38 41 320
2024 Non-shift worker 9 22 15 19 31 1 3 32 52 1480
2022 Shift worker 7 18 16 23 32 2 1 26 57 385
2022 Non-shift worker 10 21 16 22 27 1 3 32 51 1630
2020 Shift worker 7 20 16 21 34 1 2 27 57 360
2020 Non-shift worker 11 25 15 22 22 1 3 38 46 2055

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 8 27 17 18 29 1 1 35 48 320
2024 Non-shift worker 5 21 14 21 37 0 2 26 59 1475
2022 Shift worker 5 15 14 28 34 2 3 21 65 380
2022 Non-shift worker 6 20 17 22 32 1 2 26 56 1625
2020 Shift worker 3 15 19 21 40 1 1 19 62 360
2020 Non-shift worker 7 20 14 24 31 1 2 28 57 2055
Date modified: