2024 Public Service Employee Survey Results by Theme for Fisheries and Oceans Canada by Question 107. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 38 11 10 7 0 0 73 17 1920
2024 Does not provide services to public 34 40 12 9 6 0 0 73 15 4680
2022 Provides services to public 37 40 11 8 5 0 0 77 13 1900
2022 Does not provide services to public 39 40 9 7 4 0 0 79 11 4780
2020 Provides services to public 41 37 11 8 3 0 0 78 11 1935
2020 Does not provide services to public 39 39 12 7 3 0 0 78 10 4610
2019 Provides services to public 42 39 10 6 3 0 0 81 9 2155
2019 Does not provide services to public 39 40 10 7 4 0 0 79 11 4225

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 35 14 13 14 0 0 59 27 1920
2024 Does not provide services to public 32 36 13 11 8 0 0 68 19 4685
2022 Provides services to public 25 36 15 12 11 0 0 62 24 1905
2022 Does not provide services to public 37 35 12 9 7 0 0 72 16 4785
2020 Provides services to public 30 35 14 12 8 0 0 66 20 1940
2020 Does not provide services to public 35 36 13 10 6 0 0 71 16 4595
2019 Provides services to public 29 37 17 11 7 0 0 65 18 2155
2019 Does not provide services to public 34 38 12 10 6 0 0 72 16 4220

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 32 10 5 3 0 0 82 8 1920
2024 Does not provide services to public 48 35 11 4 2 0 0 83 6 4685
2022 Provides services to public 50 35 8 4 2 0 0 85 7 1905
2022 Does not provide services to public 52 33 10 3 2 0 0 85 5 4780
2020 Provides services to public 55 33 8 2 2 0 0 88 4 1925
2020 Does not provide services to public 53 32 10 3 1 0 0 85 5 4575
2019 Provides services to public 55 33 7 3 1 0 0 89 4 2155
2019 Does not provide services to public 53 34 9 3 2 0 0 87 5 4195

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 36 11 7 4 0 0 77 12 1920
2024 Does not provide services to public 39 39 12 7 3 0 0 78 10 4685
2022 Provides services to public 40 41 11 5 2 0 0 81 7 1905
2022 Does not provide services to public 45 37 10 5 3 0 0 82 8 4785
2020 Provides services to public 45 38 10 4 2 0 0 84 6 1935
2020 Does not provide services to public 46 37 10 5 2 0 0 83 7 4605
2019 Provides services to public 46 39 9 5 1 0 0 85 6 2150
2019 Does not provide services to public 45 38 9 5 2 0 0 83 8 4230

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 30 15 12 12 0 0 61 24 1920
2024 Does not provide services to public 34 34 15 10 6 0 0 68 17 4685
2022 Provides services to public 30 34 17 11 8 0 0 64 19 1900
2022 Does not provide services to public 43 33 12 8 4 0 0 76 12 4785
2020 Provides services to public 35 35 16 8 5 0 0 70 14 1935
2020 Does not provide services to public 44 31 14 6 4 0 0 76 10 4585
2019 Provides services to public 36 32 16 9 6 0 0 68 16 2160
2019 Does not provide services to public 42 34 14 7 4 0 0 76 11 4225

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 32 14 15 13 0 0 57 29 1920
2024 Does not provide services to public 30 37 14 12 7 0 0 67 19 4685
2022 Provides services to public 26 36 14 15 9 0 0 62 24 1905
2022 Does not provide services to public 38 36 12 9 5 0 0 74 14 4785
2020 Provides services to public 32 36 15 10 6 0 0 68 17 1930
2020 Does not provide services to public 41 34 13 9 3 0 0 75 12 4570
2019 Provides services to public 33 34 16 12 6 0 0 66 18 2150
2019 Does not provide services to public 39 35 14 8 3 0 0 74 12 4220

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 27 16 11 13 4 0 58 25 1920
2024 Does not provide services to public 33 28 16 11 8 4 0 63 20 4690
2022 Provides services to public 27 26 21 12 9 5 1 56 22 1905
2022 Does not provide services to public 36 26 17 10 7 4 1 65 17 4785
2020 Provides services to public 37 26 17 10 6 2 1 66 17 1940
2020 Does not provide services to public 40 26 16 8 6 3 2 69 14 4600
2019 Provides services to public 34 26 19 10 8 3 1 62 18 2160
2019 Does not provide services to public 39 27 17 9 5 2 1 68 14 4230
Top of page

Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 34 11 4 4 1 6 79 9 1920
2024 Does not provide services to public 49 30 10 4 3 1 3 82 7 4685
2022 Provides services to public 43 32 13 5 4 1 4 78 9 1905
2022 Does not provide services to public 49 28 11 5 2 1 4 81 7 4785
2020 Provides services to public 45 27 17 5 2 1 3 74 8 1940
2020 Does not provide services to public 50 27 12 5 3 1 3 79 8 4605
2019 Provides services to public 41 30 15 5 3 1 4 75 9 2160
2019 Does not provide services to public 48 28 13 4 2 1 3 80 6 4230

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 32 11 8 7 0 0 73 15 1915
2024 Does not provide services to public 47 31 9 7 5 0 1 79 12 4680
2022 Provides services to public 40 35 12 7 6 0 1 75 13 1900
2022 Does not provide services to public 47 32 9 7 4 1 1 80 11 4780
2020 Provides services to public 42 31 14 7 5 0 0 73 13 1940
2020 Does not provide services to public 46 31 11 7 4 0 1 77 12 4600
2019 Provides services to public 39 35 11 9 6 0 0 75 14 2145
2019 Does not provide services to public 46 32 10 7 4 1 0 78 12 4220

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 30 9 8 7 0 0 76 15 1920
2024 Does not provide services to public 54 27 8 7 5 0 0 81 11 4690
2022 Provides services to public 46 28 12 8 6 0 0 74 14 1905
2022 Does not provide services to public 55 27 8 6 4 0 0 82 10 4780
2020 Provides services to public 47 30 10 6 5 0 1 79 11 1940
2020 Does not provide services to public 54 25 10 6 4 0 1 80 10 4610
2019 Provides services to public 46 30 12 6 5 0 0 76 11 2160
2019 Does not provide services to public 52 28 10 6 4 0 0 80 10 4230

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 28 15 12 15 6 1 55 29 1920
2024 Does not provide services to public 30 28 14 11 9 8 0 64 21 4685
2022 Provides services to public 27 30 15 10 11 6 0 61 23 1905
2022 Does not provide services to public 35 30 13 7 5 9 0 72 14 4785
2020 Provides services to public 29 31 17 10 7 5 1 63 18 1940
2020 Does not provide services to public 36 31 14 7 5 7 0 72 13 4610
2019 Provides services to public 26 33 17 11 8 4 0 62 20 2155
2019 Does not provide services to public 31 33 15 9 5 6 0 69 15 4230

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 23 18 16 22 2 0 42 39 1920
2024 Does not provide services to public 23 28 16 16 14 3 0 52 31 4685
2022 Provides services to public 22 28 16 15 16 3 0 52 32 1905
2022 Does not provide services to public 28 31 16 12 9 3 0 62 22 4785
2020 Provides services to public 25 32 17 14 11 1 0 57 26 1935
2020 Does not provide services to public 32 31 16 12 7 2 0 65 19 4595
2019 Provides services to public 22 32 18 15 12 1 0 54 27 2150
2019 Does not provide services to public 29 33 16 14 7 2 0 63 21 4220

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 21 17 20 26 4 0 34 48 1920
2024 Does not provide services to public 15 24 17 20 18 5 0 42 40 4680
2022 Provides services to public 14 25 17 20 20 4 0 41 41 1900
2022 Does not provide services to public 20 28 18 16 12 6 0 51 29 4780
2020 Provides services to public 15 31 18 19 15 2 0 47 34 1940
2020 Does not provide services to public 22 31 17 17 9 4 0 56 27 4595
2019 Provides services to public 15 27 21 20 14 2 0 43 35 2155
2019 Does not provide services to public 19 31 19 17 9 4 0 53 27 4215

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 21 14 21 27 3 0 35 50 1920
2024 Does not provide services to public 15 27 16 20 19 3 0 43 40 4685
2022 Provides services to public 14 27 16 20 21 3 0 42 42 1900
2022 Does not provide services to public 19 31 17 17 13 3 0 51 31 4780
2020 Provides services to public 14 29 19 19 17 1 0 44 37 1940
2020 Does not provide services to public 20 32 16 19 10 2 0 53 31 4605
2019 Provides services to public 13 28 21 21 16 2 0 41 38 2155
2019 Does not provide services to public 17 31 18 20 12 3 0 50 32 4215
Top of page

Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 31 15 14 17 0 0 53 31 1920
2024 Does not provide services to public 29 35 15 12 9 0 0 64 21 4685
2022 Provides services to public 23 33 16 15 13 0 0 56 28 1905
2022 Does not provide services to public 33 35 13 10 7 0 0 69 17 4785
2020 Provides services to public 25 35 18 15 7 0 0 60 23 1940
2020 Does not provide services to public 32 36 15 12 6 0 0 67 18 4605
2019 Provides services to public 23 36 18 15 7 0 0 59 23 2155
2019 Does not provide services to public 29 38 15 11 7 0 0 67 18 4220

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 41 9 12 8 0 0 71 20 1920
2024 Does not provide services to public 31 44 9 11 5 0 0 75 16 4685
2022 Provides services to public 29 44 11 11 4 0 0 73 16 1905
2022 Does not provide services to public 33 44 9 10 4 0 0 77 14 4780
2020 Provides services to public 31 41 13 11 4 0 0 72 15 1930
2020 Does not provide services to public 32 42 13 11 3 0 0 74 14 4585
2019 Provides services to public 27 46 14 9 4 0 0 72 14 2150
2019 Does not provide services to public 28 42 13 11 5 0 0 71 16 4200

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 33 11 8 9 0 0 72 17 1920
2024 Does not provide services to public 43 32 11 8 6 0 0 75 14 4685
2022 Provides services to public 36 35 11 8 8 0 1 72 17 1900
2022 Does not provide services to public 43 32 12 7 5 0 1 76 12 4785
2020 Provides services to public 41 30 13 9 6 1 0 71 15 1940
2020 Does not provide services to public 43 31 12 9 5 1 1 74 14 4600
2019 Provides services to public 37 35 12 9 7 0 0 72 15 2160
2019 Does not provide services to public 42 32 12 8 5 1 0 75 13 4225

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 40 11 15 9 0 0 64 24 1920
2024 Does not provide services to public 27 40 12 14 7 0 1 67 21 4680
2022 Provides services to public 24 41 13 14 8 0 0 65 22 1895
2022 Does not provide services to public 30 40 11 12 5 0 0 71 17 4780
2020 Provides services to public 26 42 11 17 5 0 0 67 22 1935
2020 Does not provide services to public 31 39 13 12 4 0 0 70 17 4590
2019 Provides services to public 28 41 11 15 5 0 0 69 20 2150
2019 Does not provide services to public 29 40 11 13 5 0 0 70 18 4220

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 26 12 6 7 1 1 74 14 1920
2024 Does not provide services to public 52 26 10 5 5 1 1 80 10 4685
2022 Provides services to public 46 28 12 6 6 1 1 76 12 1905
2022 Does not provide services to public 54 24 10 5 4 1 1 80 9 4780
2020 Provides services to public 48 27 14 6 5 1 1 75 11 1935
2020 Does not provide services to public 52 22 13 6 4 2 1 76 10 4595

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 31 19 14 17 1 0 50 31 1920
2024 Does not provide services to public 20 34 18 15 12 2 0 55 27 4685
2022 Provides services to public 20 34 17 14 13 2 0 56 27 1905
2022 Does not provide services to public 26 35 15 12 8 2 0 63 21 4785
2020 Provides services to public 21 36 19 13 11 1 0 57 23 1940
2020 Does not provide services to public 26 34 18 13 8 1 0 61 21 4595
2019 Provides services to public 20 33 18 17 10 1 0 55 27 2165
2019 Does not provide services to public 24 35 17 13 8 2 0 61 21 4225

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 28 17 6 8 2 5 36 64 1920
2024 Does not provide services to public 44 24 14 7 6 1 5 46 54 4685
2022 Provides services to public 35 28 17 6 8 1 4 1905
2022 Does not provide services to public 46 24 14 5 5 1 5 4785
2020 Provides services to public 40 24 19 8 5 1 3 1945
2020 Does not provide services to public 47 24 14 6 4 1 3 4615
2019 Provides services to public 38 28 17 7 5 1 4 2160
2019 Does not provide services to public 48 25 15 5 3 1 3 4225

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 11 7 4 4 2 19 67 33 1920
2024 Does not provide services to public 55 10 6 4 5 2 17 68 32 4690

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 63 11 8 5 4 3 7 70 30 1915
2024 Does not provide services to public 70 9 5 2 3 4 7 79 21 4685
2022 Provides services to public 70 10 6 2 4 3 5 1905
2022 Does not provide services to public 75 9 3 2 2 3 5 4780
2020 Provides services to public 73 11 5 3 3 2 3 1935
2020 Does not provide services to public 78 9 4 2 2 3 3 4595
2019 Provides services to public 71 12 5 3 3 2 4 2155
2019 Does not provide services to public 77 8 5 2 2 3 4 4210

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 71 7 5 2 2 2 12 83 17 1920
2024 Does not provide services to public 72 7 4 1 1 2 13 84 16 4685

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 60 12 7 4 4 3 11 69 31 1920
2024 Does not provide services to public 64 11 6 3 4 2 11 73 27 4685

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 16 31 15 16 18 2 2 49 35 1920
2024 Does not provide services to public 16 32 12 17 17 3 3 51 36 4685
2022 Provides services to public 23 37 12 12 13 2 1 61 26 1900
2022 Does not provide services to public 24 35 12 14 11 3 2 61 26 4785
2020 Provides services to public 26 35 14 12 10 1 2 63 23 1940
2020 Does not provide services to public 25 33 14 13 10 2 3 61 24 4605
2019 Provides services to public 24 32 15 14 12 1 2 58 26 2165
2019 Does not provide services to public 25 32 15 14 10 3 2 59 25 4235

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 39 13 12 11 0 0 64 23 1920
2024 Does not provide services to public 30 40 12 10 8 0 0 70 18 4685
2022 Provides services to public 24 41 12 13 10 0 0 65 23 1900
2022 Does not provide services to public 34 40 12 8 6 0 0 74 14 4775
2020 Provides services to public 30 40 13 11 7 0 0 70 17 1935
2020 Does not provide services to public 35 39 12 9 4 0 0 75 13 4575
2019 Provides services to public 28 39 14 12 6 0 0 67 18 2150
2019 Does not provide services to public 33 40 13 8 5 0 0 74 14 4205

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 36 16 11 8 0 0 64 20 1915
2024 Does not provide services to public 37 36 12 9 6 0 0 73 14 4680
2022 Provides services to public 29 37 15 11 8 0 0 66 19 1900
2022 Does not provide services to public 41 35 12 7 5 0 0 76 12 4785
2020 Provides services to public 35 34 16 10 5 0 0 68 15 1935
2020 Does not provide services to public 40 35 13 7 4 0 0 75 12 4595
2019 Provides services to public 32 37 16 9 6 0 0 69 15 2155
2019 Does not provide services to public 38 35 14 8 4 0 0 73 13 4210

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 36 15 13 8 0 0 64 21 1920
2024 Does not provide services to public 33 37 15 9 6 0 0 70 15 4680
2022 Provides services to public 28 38 16 12 5 0 0 66 18 1900
2022 Does not provide services to public 37 38 13 8 5 0 0 75 12 4785
2020 Provides services to public 27 42 15 12 4 0 0 69 16 1925
2020 Does not provide services to public 32 41 15 8 3 0 1 74 11 4580
2019 Provides services to public 29 39 17 10 5 0 0 68 15 2130
2019 Does not provide services to public 31 42 14 9 4 0 0 73 13 4190

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 38 18 16 11 2 0 54 27 1920
2024 Does not provide services to public 20 40 17 13 6 3 0 63 20 4680
2022 Provides services to public 17 39 19 13 9 3 0 57 23 1900
2022 Does not provide services to public 25 42 16 9 5 3 0 69 14 4785
2020 Provides services to public 19 42 19 13 5 1 0 62 19 1940
2020 Does not provide services to public 24 43 17 10 3 3 1 69 13 4605
2019 Provides services to public 17 41 20 13 6 2 0 59 20 2160
2019 Does not provide services to public 21 45 18 9 4 3 1 68 13 4230

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 33 12 12 12 0 1 63 24 1920
2024 Does not provide services to public 37 32 10 11 9 0 0 70 20 4680
2022 Provides services to public 33 31 12 14 11 0 0 64 24 1900
2022 Does not provide services to public 45 31 10 8 6 0 0 76 14 4785
2020 Provides services to public 34 30 14 14 8 0 0 64 22 1940
2020 Does not provide services to public 41 31 11 10 7 0 0 72 17 4595
2019 Provides services to public 33 32 15 12 8 0 0 65 20 2155
2019 Does not provide services to public 43 32 11 8 5 0 0 75 14 4230

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 32 17 7 7 0 2 68 14 1920
2024 Does not provide services to public 38 32 15 8 5 0 1 71 14 4690
2022 Provides services to public 32 33 18 9 6 0 2 67 15 1905
2022 Does not provide services to public 35 33 17 8 6 0 1 70 14 4785
2020 Provides services to public 32 33 18 9 7 0 1 65 17 1935
2020 Does not provide services to public 32 34 17 9 6 0 1 68 15 4600
2019 Provides services to public 30 36 17 10 5 0 1 67 15 2155
2019 Does not provide services to public 32 35 18 8 6 0 1 67 14 4215

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 21 9 4 6 1 11 78 12 1920
2024 Does not provide services to public 61 21 6 3 3 2 3 87 7 4685
2022 Provides services to public 46 21 9 5 7 1 10 77 14 1905
2022 Does not provide services to public 62 21 5 3 3 2 4 88 7 4785

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Provides services to public 32 38 30 1920
2024 Does not provide services to public 36 35 29 4685
2022 Provides services to public 33 34 33 1905
2022 Does not provide services to public 41 31 28 4785
2020 Provides services to public 22 45 33 1940
2020 Does not provide services to public 24 43 33 4610
2019 Provides services to public 23 45 32 2160
2019 Does not provide services to public 26 41 33 4235

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Provides services to public 16 35 21 12 10 7 640
2024 Does not provide services to public 13 31 23 8 16 9 1685
2022 Provides services to public 16 42 21 8 5 8 655
2022 Does not provide services to public 12 37 21 6 16 8 1840
2020 Provides services to public 21 45 16 7 4 6 405
2020 Does not provide services to public 18 40 21 7 8 6 1120
2019 Provides services to public 18 28 13 17 16 7 470
2019 Does not provide services to public 16 35 24 5 14 5 1110
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 38 10 8 6 1 0 76 14 1920
2024 Does not provide services to public 41 41 8 7 3 0 0 82 10 4685
2022 Provides services to public 41 38 10 7 3 1 0 79 10 1900
2022 Does not provide services to public 46 39 7 5 3 0 0 85 7 4775
2020 Provides services to public 43 39 8 6 3 0 0 82 9 1930
2020 Does not provide services to public 46 39 9 5 2 0 0 85 6 4585
2019 Provides services to public 38 42 11 6 2 0 0 81 8 2150
2019 Does not provide services to public 42 40 10 5 3 0 0 83 7 4210

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 39 17 17 11 1 0 54 29 1920
2024 Does not provide services to public 18 42 17 15 7 1 0 60 22 4685
2022 Provides services to public 17 43 18 13 8 1 0 61 21 1905
2022 Does not provide services to public 22 44 17 11 4 1 0 67 16 4780
2020 Provides services to public 19 42 20 12 7 1 0 62 19 1940
2020 Does not provide services to public 23 43 19 11 3 1 0 67 14 4605
2019 Provides services to public 20 43 20 11 5 1 0 63 17 2160
2019 Does not provide services to public 23 45 16 11 3 1 0 69 15 4235

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 23 35 17 10 0 2 28 36 1915
2024 Does not provide services to public 12 25 36 17 8 0 2 26 38 4675
2022 Provides services to public 10 25 38 18 5 1 3 25 36 1900
2022 Does not provide services to public 8 22 40 19 8 1 2 28 31 4775
2020 Provides services to public 12 27 38 16 6 1 1 22 39 1940
2020 Does not provide services to public 8 23 37 22 7 1 1 30 32 4600
2019 Provides services to public 10 26 37 17 9 1 1 26 36 2160
2019 Does not provide services to public 8 24 39 19 8 1 1 28 33 4225

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 26 24 11 8 1 3 20 55 1920
2024 Does not provide services to public 23 28 28 11 7 1 3 19 53 4670
2022 Provides services to public 20 32 28 12 4 1 4 17 54 1900
2022 Does not provide services to public 17 26 30 15 8 1 3 24 45 4780
2020 Provides services to public 17 27 33 13 6 1 2 20 46 1935
2020 Does not provide services to public 13 26 31 18 9 2 2 28 40 4600
2019 Provides services to public 17 27 30 14 8 1 2 23 46 2155
2019 Does not provide services to public 16 26 31 16 8 1 2 25 44 4225

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 12 28 29 15 0 6 47 23 1915
2024 Does not provide services to public 10 16 31 25 15 1 2 42 26 4670
2022 Provides services to public 6 13 30 29 15 1 6 47 20 1895
2022 Does not provide services to public 7 15 30 28 17 1 2 47 23 4775
2020 Provides services to public 5 14 33 31 14 1 3 46 20 1930
2020 Does not provide services to public 7 14 31 31 15 1 1 46 22 4590
2019 Provides services to public 5 14 30 30 15 1 3 48 20 2150
2019 Does not provide services to public 7 15 33 28 14 1 2 44 22 4205

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 23 26 17 12 1 2 30 43 1920
2024 Does not provide services to public 18 21 27 17 13 1 3 32 41 4675
2022 Provides services to public 16 24 27 18 11 1 3 30 42 1895
2022 Does not provide services to public 13 19 27 20 16 1 4 38 34 4775
2020 Provides services to public 17 24 28 19 10 1 1 29 42 1940
2020 Does not provide services to public 11 19 27 25 14 1 2 40 32 4600
2019 Provides services to public 15 23 27 20 13 1 2 33 39 2160
2019 Does not provide services to public 12 19 28 23 14 2 2 39 32 4225

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 21 27 20 12 2 4 34 37 1920
2024 Does not provide services to public 10 16 27 22 17 2 5 43 29 4680
2022 Provides services to public 22 25 23 13 11 2 3 26 50 1900
2022 Does not provide services to public 13 18 27 18 15 4 5 37 34 4780
2020 Provides services to public 17 23 26 20 11 2 1 32 41 1935
2020 Does not provide services to public 10 17 26 25 17 3 2 44 29 4585
2019 Provides services to public 16 23 27 17 12 3 2 31 41 2150
2019 Does not provide services to public 11 18 27 23 15 3 3 40 32 4210

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 23 29 12 10 2 3 23 47 1920
2024 Does not provide services to public 21 24 30 13 9 1 2 22 47 4680
2022 Provides services to public 20 28 29 12 7 2 2 20 50 1895
2022 Does not provide services to public 17 25 29 15 10 2 3 26 44 4775
2020 Provides services to public 17 24 32 16 7 2 2 23 43 1930
2020 Does not provide services to public 13 22 33 18 10 2 2 29 37 4595
2019 Provides services to public 16 26 28 16 10 2 2 27 44 2155
2019 Does not provide services to public 14 23 32 16 10 2 2 27 39 4215

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 10 17 31 26 15 0 1 41 27 1920
2024 Does not provide services to public 5 12 32 30 18 1 2 50 18 4680
2022 Provides services to public 12 18 32 23 14 1 1 37 30 1900
2022 Does not provide services to public 5 12 31 32 18 1 2 51 17 4785
2020 Provides services to public 12 20 36 21 9 1 0 31 33 1935
2020 Does not provide services to public 6 17 37 26 12 0 1 39 24 4605
2019 Provides services to public 12 19 33 23 12 0 1 35 31 2160
2019 Does not provide services to public 7 16 33 28 14 1 1 42 24 4220

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 7 25 21 24 22 1 0 32 46 1920
2024 Does not provide services to public 10 27 20 23 17 2 0 38 41 4685
2022 Provides services to public 10 26 21 23 17 2 0 38 41 1900
2022 Does not provide services to public 13 31 21 20 11 3 0 46 33 4775
2020 Provides services to public 11 32 23 21 11 1 0 44 33 1935
2020 Does not provide services to public 16 35 20 19 7 3 0 52 27 4580
2019 Provides services to public 11 30 24 23 10 2 0 42 33 2155
2019 Does not provide services to public 13 35 21 20 8 3 0 49 29 4215

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 32 9 7 10 1 1 73 18 1920
2024 Does not provide services to public 47 29 8 9 6 1 0 77 15 4680
2022 Provides services to public 42 33 8 8 9 1 0 75 16 1900
2022 Does not provide services to public 51 28 7 7 6 1 0 80 13 4780
2020 Provides services to public 41 32 10 9 7 0 1 74 16 1930
2020 Does not provide services to public 46 30 8 9 5 1 0 77 14 4605
2019 Provides services to public 42 32 10 10 6 0 0 75 15 2155
2019 Does not provide services to public 45 30 9 10 5 1 0 76 15 4230

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 36 7 9 6 0 0 77 15 1920
2024 Does not provide services to public 53 30 6 7 4 0 0 84 10 4685
2022 Provides services to public 43 37 9 6 4 0 0 81 11 1900
2022 Does not provide services to public 58 28 6 5 3 0 0 86 8 4785
2020 Provides services to public 43 36 9 8 3 0 0 80 11 1930
2020 Does not provide services to public 52 32 7 6 3 0 0 84 9 4590
2019 Provides services to public 41 38 9 8 3 0 0 80 11 2150
2019 Does not provide services to public 49 33 7 7 3 0 0 83 10 4215

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 39 12 5 5 1 0 77 11 1920
2024 Does not provide services to public 46 36 9 5 3 1 0 83 8 4685
2022 Provides services to public 37 42 10 5 4 1 0 81 9 1900
2022 Does not provide services to public 51 33 8 4 2 1 0 85 7 4785
2020 Provides services to public 37 44 10 6 3 0 0 81 9 1930
2020 Does not provide services to public 46 36 10 5 2 1 0 83 7 4570
2019 Provides services to public 34 43 13 6 2 1 0 78 9 2155
2019 Does not provide services to public 43 38 11 5 2 1 0 82 7 4230

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 37 16 11 10 2 0 62 22 1920
2024 Does not provide services to public 28 39 14 9 6 3 0 70 16 4685
2022 Provides services to public 26 41 13 11 8 2 0 68 18 1900
2022 Does not provide services to public 36 38 12 7 4 2 0 76 12 4785
2020 Provides services to public 30 39 16 9 5 1 1 70 14 1925
2020 Does not provide services to public 35 39 13 7 3 2 0 76 11 4580
2019 Provides services to public 27 41 16 9 5 2 0 70 14 2155
2019 Does not provide services to public 35 40 14 6 3 2 0 77 9 4215

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 34 19 7 4 7 2 67 13 1915
2024 Does not provide services to public 29 37 15 7 4 7 1 72 12 4685
2022 Provides services to public 25 36 18 8 5 6 1 66 14 1900
2022 Does not provide services to public 30 37 15 7 3 7 1 74 11 4785
2020 Provides services to public 32 35 16 8 4 4 1 70 12 1935
2020 Does not provide services to public 35 36 15 5 3 5 1 76 8 4590
2019 Provides services to public 33 36 18 6 3 3 1 72 9 2150
2019 Does not provide services to public 40 35 14 4 2 4 1 79 6 4220

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 35 11 10 9 0 0 70 19 1920
2024 Does not provide services to public 41 38 8 8 4 0 0 79 12 4690
2022 Provides services to public 37 40 10 8 6 0 0 77 14 1905
2022 Does not provide services to public 51 34 7 5 3 0 0 85 8 4785
2020 Provides services to public 44 35 9 8 4 0 0 79 12 1940
2020 Does not provide services to public 50 33 9 5 2 0 0 84 7 4585
2019 Provides services to public 40 38 10 7 5 0 0 78 12 2160
2019 Does not provide services to public 49 36 9 4 3 0 0 85 7 4225

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 26 10 7 7 4 4 74 15 1920
2024 Does not provide services to public 43 26 10 6 4 5 4 77 11 4685
2022 Provides services to public 46 30 9 5 4 4 2 80 10 1900
2022 Does not provide services to public 49 27 8 4 2 6 4 84 7 4780

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 25 11 8 6 5 4 73 15 1920
2024 Does not provide services to public 41 26 12 6 4 6 4 75 12 4685
2022 Provides services to public 44 29 11 7 4 4 2 77 11 1900
2022 Does not provide services to public 48 26 9 5 3 6 4 82 8 4785

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 24 20 9 6 15 3 58 18 1915
2024 Does not provide services to public 23 23 22 8 3 18 2 58 14 4680
2022 Provides services to public 22 26 20 9 5 15 3 59 17 1900
2022 Does not provide services to public 26 25 22 7 3 15 2 61 12 4785
2020 Provides services to public 28 33 22 7 4 5 1 64 13 1940
2020 Does not provide services to public 31 33 18 7 3 7 1 70 10 4605

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 30 11 6 8 5 2 74 15 1915
2024 Does not provide services to public 39 33 10 6 5 5 3 78 11 4680
2022 Provides services to public 42 32 9 5 6 4 2 79 11 1900
2022 Does not provide services to public 45 32 8 5 3 4 3 83 8 4780
2020 Provides services to public 45 32 11 6 4 1 1 79 10 1940
2020 Does not provide services to public 46 33 9 5 3 3 2 82 8 4590

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 7 13 26 5 8 36 6 33 23 1915
2024 Does not provide services to public 7 13 26 5 5 39 5 36 18 4680
2022 Provides services to public 8 13 25 4 7 38 5 36 20 1900
2022 Does not provide services to public 8 15 22 3 4 44 5 43 14 4780

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Provides services to public 2 10 19 24 40 5 0 12 68 35
2022 Does not provide services to public 1 9 21 16 30 21 2 13 60 45
2020 Provides services to public 4 5 21 36 36 0 0 8 71 20
2020 Does not provide services to public 0 5 12 16 29 26 12 7 72 40

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 32 18 12 13 3 2 55 26 1920
2024 Does not provide services to public 24 30 16 10 9 6 5 60 21 4685
2022 Provides services to public 21 33 16 11 12 5 2 58 24 1900
2022 Does not provide services to public 26 29 16 8 7 7 5 64 18 4785
2020 Provides services to public 23 34 19 11 9 3 1 60 20 1935
2020 Does not provide services to public 27 31 17 10 6 5 4 63 18 4605
2019 Provides services to public 26 35 16 11 7 2 1 64 19 2155
2019 Does not provide services to public 29 32 15 10 7 4 3 65 19 4230

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 35 17 11 11 2 0 60 23 1920
2024 Does not provide services to public 25 39 13 12 7 3 1 66 20 4680
2022 Provides services to public 22 39 14 11 10 3 1 64 22 1905
2022 Does not provide services to public 28 36 14 10 7 4 1 67 18 4780
2020 Provides services to public 30 39 13 11 6 1 1 69 17 1935
2020 Does not provide services to public 32 37 13 11 5 2 1 70 17 4605
2019 Provides services to public 26 38 16 11 6 2 1 67 17 2165
2019 Does not provide services to public 30 37 14 11 6 2 1 69 17 4230

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 35 20 11 10 1 0 59 21 1920
2024 Does not provide services to public 27 39 19 9 6 1 0 66 15 4680
2022 Provides services to public 25 38 17 9 9 1 0 65 18 1905
2022 Does not provide services to public 31 38 18 7 4 2 0 70 12 4785
2020 Provides services to public 28 36 21 9 5 0 0 64 15 1935
2020 Does not provide services to public 32 38 17 9 4 1 0 71 13 4600
2019 Provides services to public 25 38 21 9 5 1 0 64 14 2160
2019 Does not provide services to public 29 38 20 8 4 2 0 68 12 4215

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 25 16 17 21 4 1 43 40 1920
2024 Does not provide services to public 18 25 17 15 15 9 2 49 33 4685
2022 Provides services to public 18 27 17 15 16 7 1 49 33 1900
2022 Does not provide services to public 21 26 16 12 11 11 2 55 27 4785
2020 Provides services to public 19 26 20 14 15 5 1 48 31 1940
2020 Does not provide services to public 23 27 17 12 12 7 2 55 26 4605
2019 Provides services to public 19 27 18 16 14 5 1 50 32 2160
2019 Does not provide services to public 21 27 19 14 10 8 2 53 26 4230

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 43 5 15 8 0 0 72 23 1915
2024 Does not provide services to public 36 44 5 11 4 0 0 80 15 4685
2022 Provides services to public 28 47 6 12 7 0 0 75 19 1900
2022 Does not provide services to public 40 44 4 9 3 0 0 84 12 4780
2020 Provides services to public 29 48 6 14 4 0 0 77 17 1935
2020 Does not provide services to public 35 48 5 10 2 0 0 83 11 4610

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 35 8 14 9 0 0 69 23 1920
2024 Does not provide services to public 35 33 8 14 11 0 1 68 24 4680
2022 Provides services to public 35 40 6 12 6 0 0 75 18 1900
2022 Does not provide services to public 44 35 7 9 5 0 1 80 13 4775
2020 Provides services to public 33 43 9 11 4 0 0 76 15 1940
2020 Does not provide services to public 35 41 10 10 2 0 1 77 13 4605
2019 Provides services to public 39 37 7 12 5 0 0 76 17 2160
2019 Does not provide services to public 43 36 7 10 4 0 0 80 14 4230

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 38 9 12 8 0 0 72 19 1920
2024 Does not provide services to public 43 36 9 8 4 0 0 79 12 4675
2022 Provides services to public 38 43 8 8 4 0 0 80 12 1895
2022 Does not provide services to public 51 34 7 5 2 0 0 86 7 4775
2020 Provides services to public 39 39 8 10 3 0 0 78 14 1930
2020 Does not provide services to public 45 37 10 7 2 0 0 82 8 4560
2019 Provides services to public 42 40 7 8 3 0 0 82 11 2140
2019 Does not provide services to public 50 36 7 5 3 0 0 86 8 4210

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 71 12 6 3 4 1 4 87 7 1920
2024 Does not provide services to public 71 13 5 4 3 0 3 88 7 4685

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 67 15 6 5 2 0 4 86 8 1920
2024 Does not provide services to public 68 15 6 5 4 0 3 86 9 4680

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 81 8 4 1 2 0 5 93 2 1920
2024 Does not provide services to public 82 8 3 2 1 0 4 94 3 4690
2022 Provides services to public 80 9 3 1 1 0 5 95 2 1905
2022 Does not provide services to public 83 7 2 1 1 0 4 95 2 4780
2019 Provides services to public 78 11 4 1 1 0 4 93 3 2155
2019 Does not provide services to public 83 8 3 1 1 0 3 94 3 4215

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 16 12 7 11 20 13 55 27 1920
2024 Does not provide services to public 29 20 14 6 6 15 9 66 16 4685
2022 Provides services to public 21 13 10 8 10 22 16 56 29 1905
2022 Does not provide services to public 28 19 12 6 6 17 11 66 17 4785
2020 Provides services to public 22 14 13 9 11 19 13 53 29 1935
2020 Does not provide services to public 29 22 12 7 7 16 9 66 18 4610
2019 Provides services to public 25 18 12 8 9 18 10 60 24 2160
2019 Does not provide services to public 32 20 14 7 6 16 6 66 16 4225

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 1920
2024 Does not provide services to public 11 89 4685
2022 Provides services to public 17 83 1900
2022 Does not provide services to public 11 89 4780
2020 Provides services to public 16 84 1940
2020 Does not provide services to public 11 89 4605
2019 Provides services to public 16 84 2160
2019 Does not provide services to public 13 87 4235

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 46 54 305
2024 Does not provide services to public 50 50 515
2022 Provides services to public 54 46 290
2022 Does not provide services to public 48 52 485
2020 Provides services to public 49 51 260
2020 Does not provide services to public 49 51 430
2019 Provides services to public 47 53 310
2019 Does not provide services to public 54 46 525

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 61 39 305
2024 Does not provide services to public 54 46 515
2022 Provides services to public 57 43 290
2022 Does not provide services to public 54 46 485
2020 Provides services to public 67 33 260
2020 Does not provide services to public 66 34 430
2019 Provides services to public 61 39 310
2019 Does not provide services to public 56 44 525

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 305
2024 Does not provide services to public 8 92 515
2022 Provides services to public 5 95 290
2022 Does not provide services to public 7 93 485
2020 Provides services to public 11 89 260
2020 Does not provide services to public 9 91 430
2019 Provides services to public 11 89 310
2019 Does not provide services to public 11 89 525

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 2 98 305
2022 Provides services to public 1 99 290
2022 Does not provide services to public 0 100 485

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 305
2024 Does not provide services to public 9 91 515
2022 Provides services to public 5 95 290
2022 Does not provide services to public 8 92 485
2020 Provides services to public 7 93 260
2020 Does not provide services to public 5 95 430
2019 Provides services to public 4 96 310
2019 Does not provide services to public 6 94 525

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 23 77 305
2024 Does not provide services to public 6 94 515
2022 Provides services to public 22 78 290
2022 Does not provide services to public 4 96 485
2020 Provides services to public 14 86 260
2020 Does not provide services to public 4 96 430
2019 Provides services to public 15 85 310
2019 Does not provide services to public 3 97 525

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 3 97 305
2024 Does not provide services to public 6 94 515
2022 Provides services to public 5 95 290
2022 Does not provide services to public 6 94 485
2020 Provides services to public 3 97 260
2020 Does not provide services to public 6 94 430
2019 Provides services to public 2 98 310
2019 Does not provide services to public 4 96 525

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 45 55 305
2024 Does not provide services to public 37 63 515
2022 Provides services to public 38 62 290
2022 Does not provide services to public 32 68 485
2020 Provides services to public 31 69 260
2020 Does not provide services to public 38 62 430
2019 Provides services to public 43 57 310
2019 Does not provide services to public 41 59 520

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 45 55 305
2024 Does not provide services to public 42 58 515
2022 Provides services to public 41 59 290
2022 Does not provide services to public 39 61 485
2020 Provides services to public 39 61 260
2020 Does not provide services to public 42 58 430
2019 Provides services to public 41 59 310
2019 Does not provide services to public 35 65 520

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 55 45 305
2024 Does not provide services to public 52 48 515
2022 Provides services to public 47 53 290
2022 Does not provide services to public 44 56 485
2020 Provides services to public 47 53 260
2020 Does not provide services to public 42 58 430
2019 Provides services to public 41 59 310
2019 Does not provide services to public 48 52 520

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 43 57 305
2024 Does not provide services to public 42 58 515
2022 Provides services to public 41 59 290
2022 Does not provide services to public 39 61 485
2020 Provides services to public 39 61 260
2020 Does not provide services to public 44 56 430
2019 Provides services to public 37 63 310
2019 Does not provide services to public 38 62 520

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 40 60 305
2024 Does not provide services to public 36 64 515
2022 Provides services to public 31 69 290
2022 Does not provide services to public 32 68 485
2020 Provides services to public 32 68 260
2020 Does not provide services to public 28 72 430
2019 Provides services to public 31 69 310
2019 Does not provide services to public 34 66 520

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 63 37 305
2024 Does not provide services to public 51 49 515
2022 Provides services to public 65 35 290
2022 Does not provide services to public 55 45 485
2020 Provides services to public 57 43 260
2020 Does not provide services to public 53 47 430
2019 Provides services to public 56 44 310
2019 Does not provide services to public 59 41 520

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 42 58 305
2024 Does not provide services to public 40 60 515
2022 Provides services to public 32 68 290
2022 Does not provide services to public 28 72 485
2020 Provides services to public 38 62 260
2020 Does not provide services to public 38 62 430
2019 Provides services to public 42 58 310
2019 Does not provide services to public 33 67 520

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 3 97 305
2022 Provides services to public 2 98 290
2022 Does not provide services to public 2 98 485

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 305
2024 Does not provide services to public 5 95 515
2022 Provides services to public 11 89 290
2022 Does not provide services to public 11 89 485
2020 Provides services to public 13 87 260
2020 Does not provide services to public 10 90 430
2019 Provides services to public 13 87 310
2019 Does not provide services to public 10 90 520

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 305
2024 Does not provide services to public 11 89 515
2022 Provides services to public 15 85 290
2022 Does not provide services to public 6 94 485
2020 Provides services to public 12 88 260
2020 Does not provide services to public 16 84 430
2019 Provides services to public 13 87 310
2019 Does not provide services to public 9 91 520

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 55 45 305
2024 Does not provide services to public 51 49 515
2022 Provides services to public 54 46 290
2022 Does not provide services to public 47 53 485
2020 Provides services to public 52 48 260
2020 Does not provide services to public 49 51 430
2019 Provides services to public 49 51 310
2019 Does not provide services to public 46 54 520

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 37 63 305
2024 Does not provide services to public 27 73 515
2022 Provides services to public 25 75 290
2022 Does not provide services to public 21 79 485
2020 Provides services to public 28 72 260
2020 Does not provide services to public 31 69 430
2019 Provides services to public 33 67 310
2019 Does not provide services to public 29 71 520

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 305
2024 Does not provide services to public 19 81 515
2022 Provides services to public 14 86 290
2022 Does not provide services to public 18 82 485
2020 Provides services to public 13 87 260
2020 Does not provide services to public 16 84 430
2019 Provides services to public 13 87 310
2019 Does not provide services to public 12 88 520

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 52 48 305
2024 Does not provide services to public 59 41 515
2022 Provides services to public 47 53 290
2022 Does not provide services to public 55 45 490
2020 Provides services to public 54 46 260
2020 Does not provide services to public 50 50 430
2019 Provides services to public 53 47 310
2019 Does not provide services to public 58 42 520

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 22 78 305
2024 Does not provide services to public 23 77 515
2022 Provides services to public 28 72 290
2022 Does not provide services to public 26 74 490
2020 Provides services to public 39 61 260
2020 Does not provide services to public 26 74 430
2019 Provides services to public 36 64 310
2019 Does not provide services to public 32 68 520

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 305
2024 Does not provide services to public 8 92 515
2022 Provides services to public 8 92 290
2022 Does not provide services to public 7 93 490
2020 Provides services to public 17 83 260
2020 Does not provide services to public 9 91 430
2019 Provides services to public 10 90 310
2019 Does not provide services to public 7 93 520

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 22 78 305
2024 Does not provide services to public 17 83 515
2022 Provides services to public 17 83 290
2022 Does not provide services to public 17 83 490
2020 Provides services to public 21 79 260
2020 Does not provide services to public 18 82 430
2019 Provides services to public 17 83 310
2019 Does not provide services to public 17 83 520

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 305
2024 Does not provide services to public 11 89 515
2022 Provides services to public 6 94 290
2022 Does not provide services to public 8 92 490
2020 Provides services to public 11 89 260
2020 Does not provide services to public 11 89 430
2019 Provides services to public 11 89 310
2019 Does not provide services to public 12 88 520

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 305
2024 Does not provide services to public 6 94 515
2022 Provides services to public 9 91 290
2022 Does not provide services to public 8 92 490
2020 Provides services to public 15 85 260
2020 Does not provide services to public 7 93 430
2019 Provides services to public 6 94 310
2019 Does not provide services to public 6 94 520

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 305
2024 Does not provide services to public 7 93 515
2022 Provides services to public 12 88 290
2022 Does not provide services to public 12 88 490
2020 Provides services to public 18 82 260
2020 Does not provide services to public 16 84 430
2019 Provides services to public 19 81 310
2019 Does not provide services to public 16 84 520

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 305
2024 Does not provide services to public 11 89 515
2022 Provides services to public 13 87 290
2022 Does not provide services to public 9 91 490
2020 Provides services to public 13 87 260
2020 Does not provide services to public 8 92 430
2019 Provides services to public 12 88 310
2019 Does not provide services to public 11 89 520

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 32 68 305
2024 Does not provide services to public 24 76 515
2022 Provides services to public 31 69 290
2022 Does not provide services to public 26 74 490
2020 Provides services to public 20 80 260
2020 Does not provide services to public 33 67 430
2019 Provides services to public 26 74 310
2019 Does not provide services to public 24 76 520

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 280
2024 Does not provide services to public 9 91 480
2022 Provides services to public 7 93 265
2022 Does not provide services to public 8 92 455
2020 Provides services to public 16 84 230
2020 Does not provide services to public 13 87 400
2019 Provides services to public 10 90 290
2019 Does not provide services to public 11 89 480

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 280
2024 Does not provide services to public 24 76 480
2022 Provides services to public 22 78 265
2022 Does not provide services to public 22 78 455
2020 Provides services to public 26 74 230
2020 Does not provide services to public 18 82 400
2019 Provides services to public 25 75 290
2019 Does not provide services to public 21 79 480

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 4 96 280
2024 Does not provide services to public 6 94 480
2022 Provides services to public 9 91 265
2022 Does not provide services to public 8 92 455
2020 Provides services to public 9 91 230
2020 Does not provide services to public 9 91 400
2019 Provides services to public 12 88 290
2019 Does not provide services to public 10 90 480

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 3 97 280
2024 Does not provide services to public 4 96 480
2022 Provides services to public 7 93 265
2022 Does not provide services to public 5 95 455
2020 Provides services to public 12 88 230
2020 Does not provide services to public 10 90 400
2019 Provides services to public 8 92 290
2019 Does not provide services to public 8 92 480

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 280
2024 Does not provide services to public 12 88 480
2022 Provides services to public 5 95 265
2022 Does not provide services to public 9 91 455
2020 Provides services to public 11 89 230
2020 Does not provide services to public 12 88 400
2019 Provides services to public 8 92 290
2019 Does not provide services to public 14 86 480

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 280
2024 Does not provide services to public 8 92 480
2022 Provides services to public 8 92 265
2022 Does not provide services to public 9 91 455
2020 Provides services to public 7 93 230
2020 Does not provide services to public 6 94 400
2019 Provides services to public 8 92 290
2019 Does not provide services to public 8 92 480

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 280
2024 Does not provide services to public 7 93 480
2022 Provides services to public 7 93 265
2022 Does not provide services to public 9 91 455
2020 Provides services to public 10 90 230
2020 Does not provide services to public 9 91 400
2019 Provides services to public 11 89 290
2019 Does not provide services to public 12 88 480

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 280
2024 Does not provide services to public 14 86 480
2022 Provides services to public 14 86 265
2022 Does not provide services to public 13 87 455
2020 Provides services to public 12 88 230
2020 Does not provide services to public 19 81 400
2019 Provides services to public 13 87 290
2019 Does not provide services to public 14 86 480

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 280
2024 Does not provide services to public 11 89 480
2022 Provides services to public 10 90 265
2022 Does not provide services to public 9 91 455
2020 Provides services to public 11 89 230
2020 Does not provide services to public 13 87 400
2019 Provides services to public 8 92 290
2019 Does not provide services to public 12 88 480

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 36 64 280
2024 Does not provide services to public 32 68 480
2022 Provides services to public 30 70 265
2022 Does not provide services to public 22 78 455
2020 Provides services to public 36 64 230
2020 Does not provide services to public 31 69 400
2019 Provides services to public 29 71 290
2019 Does not provide services to public 29 71 480

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 280
2024 Does not provide services to public 11 89 480
2022 Provides services to public 8 92 265
2022 Does not provide services to public 9 91 455
2020 Provides services to public 7 93 230
2020 Does not provide services to public 12 88 400
2019 Provides services to public 8 92 290
2019 Does not provide services to public 14 86 480

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 54 46 280
2024 Does not provide services to public 50 50 480
2022 Provides services to public 53 47 265
2022 Does not provide services to public 41 59 455
2020 Provides services to public 46 54 230
2020 Does not provide services to public 52 48 400
2019 Provides services to public 48 52 290
2019 Does not provide services to public 46 54 480

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 4 96 480
2022 Provides services to public 3 97 265
2022 Does not provide services to public 1 99 455

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 65 35 280
2024 Does not provide services to public 60 40 480
2022 Provides services to public 59 41 265
2022 Does not provide services to public 51 49 455
2020 Provides services to public 60 40 230
2020 Does not provide services to public 59 41 400
2019 Provides services to public 58 42 290
2019 Does not provide services to public 52 48 480

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 280
2024 Does not provide services to public 4 96 480

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 280
2024 Does not provide services to public 13 87 480
2022 Provides services to public 12 88 265
2022 Does not provide services to public 20 80 455
2020 Provides services to public 13 87 230
2020 Does not provide services to public 12 88 400
2019 Provides services to public 13 87 290
2019 Does not provide services to public 11 89 480

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 15 16 11 13 24 7 42 35 1920
2024 Does not provide services to public 11 15 14 8 9 34 10 46 30 4690
2022 Provides services to public 12 17 16 12 13 25 6 41 36 1900
2022 Does not provide services to public 13 14 13 8 7 36 11 49 27 4780
2020 Provides services to public 18 22 20 10 9 18 3 51 24 1940
2020 Does not provide services to public 18 19 17 8 7 25 6 53 22 4600
2019 Provides services to public 16 23 20 12 9 14 6 49 26 2155
2019 Does not provide services to public 17 19 19 9 7 23 6 50 23 4230

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 28 17 12 11 7 1 57 24 1920
2024 Does not provide services to public 26 33 14 9 6 11 2 67 16 4685
2022 Provides services to public 23 32 16 11 9 8 1 61 22 1900
2022 Does not provide services to public 28 32 14 8 4 12 2 70 14 4785
2020 Provides services to public 28 32 18 10 6 5 0 64 17 1940
2020 Does not provide services to public 32 31 17 7 5 8 1 69 13 4600
2019 Provides services to public 29 34 18 9 5 4 1 66 15 2155
2019 Does not provide services to public 32 33 16 7 4 7 1 70 12 4230

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 1920
2024 Does not provide services to public 8 92 4685
2022 Provides services to public 11 89 1900
2022 Does not provide services to public 6 94 4775
2020 Provides services to public 8 92 1940
2020 Does not provide services to public 6 94 4605
2019 Provides services to public 9 91 2155
2019 Does not provide services to public 6 94 4235

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 32 68 235
2024 Does not provide services to public 30 70 385
2022 Provides services to public 40 60 180
2022 Does not provide services to public 34 66 305
2020 Provides services to public 49 51 140
2020 Does not provide services to public 36 64 230
2019 Provides services to public 36 64 175
2019 Does not provide services to public 45 55 245

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 77 23 235
2024 Does not provide services to public 68 32 385
2022 Provides services to public 74 26 180
2022 Does not provide services to public 74 26 305
2020 Provides services to public 84 16 140
2020 Does not provide services to public 75 25 230
2019 Provides services to public 76 24 175
2019 Does not provide services to public 72 28 245

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 235
2024 Does not provide services to public 4 96 385
2022 Provides services to public 5 95 180
2022 Does not provide services to public 5 95 305
2020 Provides services to public 9 91 140
2020 Does not provide services to public 9 91 230
2019 Provides services to public 5 95 175
2019 Does not provide services to public 4 96 245

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 385
2022 Provides services to public 1 99 180
2022 Does not provide services to public 0 100 305

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 235
2024 Does not provide services to public 15 85 385
2022 Provides services to public 14 86 180
2022 Does not provide services to public 12 88 305
2020 Provides services to public 7 93 140
2020 Does not provide services to public 4 96 230
2019 Provides services to public 11 89 175
2019 Does not provide services to public 7 93 245

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 235
2024 Does not provide services to public 6 94 385
2022 Provides services to public 21 79 180
2022 Does not provide services to public 10 90 305
2020 Provides services to public 14 86 140
2020 Does not provide services to public 5 95 230
2019 Provides services to public 18 82 175
2019 Does not provide services to public 3 97 245

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 235
2024 Does not provide services to public 15 85 385
2022 Provides services to public 12 88 180
2022 Does not provide services to public 11 89 305
2020 Provides services to public 4 96 140
2020 Does not provide services to public 6 94 230
2019 Provides services to public 6 94 175
2019 Does not provide services to public 6 94 245

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 27 73 235
2024 Does not provide services to public 22 78 380
2022 Provides services to public 22 78 180
2022 Does not provide services to public 19 81 300
2020 Provides services to public 11 89 140
2020 Does not provide services to public 17 83 230
2019 Provides services to public 13 87 170
2019 Does not provide services to public 12 88 245

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 24 76 235
2024 Does not provide services to public 13 87 380
2022 Provides services to public 11 89 180
2022 Does not provide services to public 13 87 300
2020 Provides services to public 7 93 140
2020 Does not provide services to public 10 90 230
2019 Provides services to public 9 91 170
2019 Does not provide services to public 11 89 245

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 16 84 235
2024 Does not provide services to public 14 86 380
2022 Provides services to public 14 86 180
2022 Does not provide services to public 12 88 300
2020 Provides services to public 4 96 140
2020 Does not provide services to public 8 92 230
2019 Provides services to public 4 96 170
2019 Does not provide services to public 6 94 245

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 235
2024 Does not provide services to public 4 96 380
2022 Provides services to public 6 94 180
2022 Does not provide services to public 6 94 300

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 30 70 235
2024 Does not provide services to public 26 74 380
2022 Provides services to public 26 74 180
2022 Does not provide services to public 33 67 300
2020 Provides services to public 31 69 140
2020 Does not provide services to public 34 66 230
2019 Provides services to public 26 74 170
2019 Does not provide services to public 31 69 245

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 44 56 235
2024 Does not provide services to public 34 66 380
2022 Provides services to public 47 53 180
2022 Does not provide services to public 46 54 300
2020 Provides services to public 44 56 140
2020 Does not provide services to public 42 58 230
2019 Provides services to public 42 58 170
2019 Does not provide services to public 38 62 245

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 235
2024 Does not provide services to public 8 92 380
2022 Provides services to public 7 93 180
2022 Does not provide services to public 2 98 300
2020 Provides services to public 13 87 140
2020 Does not provide services to public 5 95 230

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 3 97 235
2024 Does not provide services to public 3 97 380
2022 Provides services to public 6 94 180
2022 Does not provide services to public 3 97 300

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 235
2024 Does not provide services to public 7 93 380
2022 Provides services to public 10 90 180
2022 Does not provide services to public 6 94 300
2020 Provides services to public 6 94 140
2020 Does not provide services to public 12 88 230
2019 Provides services to public 13 87 170
2019 Does not provide services to public 9 91 245

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 26 74 235
2024 Does not provide services to public 24 76 380
2022 Provides services to public 17 83 180
2022 Does not provide services to public 14 86 300
2020 Provides services to public 15 85 140
2020 Does not provide services to public 18 82 230
2019 Provides services to public 21 79 170
2019 Does not provide services to public 14 86 245

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 235
2024 Does not provide services to public 1 99 380
2022 Provides services to public 2 98 180
2022 Does not provide services to public 2 98 300

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 18 82 235
2024 Does not provide services to public 23 77 380
2022 Provides services to public 10 90 180
2022 Does not provide services to public 14 86 300
2020 Provides services to public 15 85 140
2020 Does not provide services to public 11 89 230
2019 Provides services to public 8 92 170
2019 Does not provide services to public 12 88 245

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 380
2022 Provides services to public 1 99 180
2022 Does not provide services to public 0 100 300
2020 Provides services to public 0 100 140
2020 Does not provide services to public 0 100 230
2019 Provides services to public 0 100 170
2019 Does not provide services to public 0 100 245

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 36 64 240
2024 Does not provide services to public 29 71 385
2022 Provides services to public 36 64 180
2022 Does not provide services to public 29 71 305
2020 Provides services to public 33 67 140
2020 Does not provide services to public 18 82 230
2019 Provides services to public 31 69 170
2019 Does not provide services to public 29 71 240

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 240
2024 Does not provide services to public 11 89 385
2022 Provides services to public 18 82 180
2022 Does not provide services to public 13 87 305
2020 Provides services to public 24 76 140
2020 Does not provide services to public 8 92 230
2019 Provides services to public 15 85 170
2019 Does not provide services to public 18 82 240

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 240
2024 Does not provide services to public 5 95 385
2022 Provides services to public 4 96 180
2022 Does not provide services to public 4 96 305
2020 Provides services to public 14 86 140
2020 Does not provide services to public 5 95 230
2019 Provides services to public 7 93 170
2019 Does not provide services to public 3 97 240

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 240
2024 Does not provide services to public 17 83 385
2022 Provides services to public 17 83 180
2022 Does not provide services to public 16 84 305
2020 Provides services to public 23 77 140
2020 Does not provide services to public 13 87 230
2019 Provides services to public 16 84 170
2019 Does not provide services to public 12 88 240

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 4 96 240
2024 Does not provide services to public 4 96 385
2022 Provides services to public 4 96 180
2022 Does not provide services to public 3 97 305
2020 Provides services to public 5 95 140
2020 Does not provide services to public 3 97 230
2019 Provides services to public 4 96 170
2019 Does not provide services to public 2 98 240

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 240
2024 Does not provide services to public 4 96 385
2022 Provides services to public 7 93 180
2022 Does not provide services to public 11 89 305
2020 Provides services to public 9 91 140
2020 Does not provide services to public 5 95 230
2019 Provides services to public 3 97 170
2019 Does not provide services to public 5 95 240

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 240
2024 Does not provide services to public 5 95 385
2022 Provides services to public 10 90 180
2022 Does not provide services to public 6 94 305
2020 Provides services to public 12 88 140
2020 Does not provide services to public 11 89 230
2019 Provides services to public 12 88 170
2019 Does not provide services to public 7 93 240

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 240
2024 Does not provide services to public 7 93 385
2022 Provides services to public 11 89 180
2022 Does not provide services to public 6 94 305
2020 Provides services to public 7 93 140
2020 Does not provide services to public 5 95 230
2019 Provides services to public 6 94 170
2019 Does not provide services to public 6 94 240

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 50 50 240
2024 Does not provide services to public 55 45 385
2022 Provides services to public 49 51 180
2022 Does not provide services to public 52 48 305
2020 Provides services to public 39 61 140
2020 Does not provide services to public 60 40 230
2019 Provides services to public 52 48 170
2019 Does not provide services to public 54 46 240

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 3 97 225
2024 Does not provide services to public 4 96 365
2022 Provides services to public 1 99 170
2022 Does not provide services to public 4 96 280
2020 Provides services to public 8 92 125
2020 Does not provide services to public 3 97 215
2019 Provides services to public 6 94 160
2019 Does not provide services to public 6 94 210

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 225
2024 Does not provide services to public 17 83 365
2022 Provides services to public 14 86 170
2022 Does not provide services to public 20 80 280
2020 Provides services to public 19 81 125
2020 Does not provide services to public 19 81 215
2019 Provides services to public 19 81 160
2019 Does not provide services to public 17 83 210

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 4 96 225
2024 Does not provide services to public 3 97 365
2022 Provides services to public 7 93 170
2022 Does not provide services to public 1 99 280
2020 Provides services to public 8 92 125
2020 Does not provide services to public 3 97 215
2019 Provides services to public 6 94 160
2019 Does not provide services to public 3 97 210

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 2 98 365
2022 Provides services to public 8 92 170
2022 Does not provide services to public 1 99 280
2020 Provides services to public 6 94 125
2020 Does not provide services to public 6 94 215

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 2 98 365
2022 Provides services to public 1 99 170
2022 Does not provide services to public 2 98 280
2019 Provides services to public 4 96 160
2019 Does not provide services to public 4 96 210

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 4 96 225
2022 Provides services to public 4 96 170
2022 Does not provide services to public 4 96 280

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 2 98 225
2024 Does not provide services to public 4 96 365
2022 Provides services to public 3 97 170
2022 Does not provide services to public 8 92 280
2020 Provides services to public 3 97 125
2020 Does not provide services to public 5 95 215

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 20 80 225
2024 Does not provide services to public 12 88 365
2022 Provides services to public 18 82 170
2022 Does not provide services to public 15 85 280
2020 Provides services to public 13 87 125
2020 Does not provide services to public 15 85 215
2019 Provides services to public 11 89 160
2019 Does not provide services to public 8 92 210

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 225
2024 Does not provide services to public 8 92 365
2022 Provides services to public 10 90 170
2022 Does not provide services to public 9 91 280
2020 Provides services to public 4 96 125
2020 Does not provide services to public 7 93 215
2019 Provides services to public 6 94 160
2019 Does not provide services to public 6 94 210

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 39 61 225
2024 Does not provide services to public 24 76 365
2022 Provides services to public 28 72 170
2022 Does not provide services to public 26 74 280
2020 Provides services to public 29 71 125
2020 Does not provide services to public 24 76 215
2019 Provides services to public 24 76 160
2019 Does not provide services to public 25 75 210

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 225
2024 Does not provide services to public 9 91 365
2022 Provides services to public 13 87 170
2022 Does not provide services to public 7 93 280
2020 Provides services to public 11 89 125
2020 Does not provide services to public 8 92 215
2019 Provides services to public 6 94 160
2019 Does not provide services to public 9 91 210

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 49 51 225
2024 Does not provide services to public 48 52 365
2022 Provides services to public 44 56 170
2022 Does not provide services to public 48 52 280
2020 Provides services to public 51 49 125
2020 Does not provide services to public 48 52 215
2019 Provides services to public 45 55 160
2019 Does not provide services to public 48 52 210

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 170
2022 Does not provide services to public 1 99 280

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 64 36 225
2024 Does not provide services to public 60 40 365
2022 Provides services to public 71 29 170
2022 Does not provide services to public 63 37 280
2020 Provides services to public 62 38 125
2020 Does not provide services to public 64 36 215
2019 Provides services to public 58 42 160
2019 Does not provide services to public 60 40 210

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 225
2024 Does not provide services to public 4 96 365

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 225
2024 Does not provide services to public 12 88 365
2022 Provides services to public 11 89 170
2022 Does not provide services to public 16 84 280
2020 Provides services to public 11 89 125
2020 Does not provide services to public 14 86 215
2019 Provides services to public 13 87 160
2019 Does not provide services to public 8 92 210

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 16 23 8 7 27 5 44 23 1920
2024 Does not provide services to public 13 15 18 6 4 36 8 49 18 4680
2022 Provides services to public 14 17 21 10 6 29 4 45 23 1905
2022 Does not provide services to public 15 15 16 5 3 39 8 55 15 4780
2020 Provides services to public 20 23 22 5 5 22 4 57 13 1935
2020 Does not provide services to public 20 19 18 5 3 30 5 60 12 4595
2019 Provides services to public 19 21 22 6 4 21 6 55 14 2150
2019 Does not provide services to public 20 16 21 4 3 29 6 56 11 4225

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 28 20 9 8 10 1 58 19 1920
2024 Does not provide services to public 26 32 16 7 4 13 2 69 13 4685
2022 Provides services to public 25 30 19 9 6 11 1 62 17 1905
2022 Does not provide services to public 29 33 15 6 3 13 2 73 10 4780
2020 Provides services to public 30 32 20 5 4 7 1 68 11 1935
2020 Does not provide services to public 34 31 17 5 3 10 1 72 9 4605
2019 Provides services to public 32 32 18 6 4 6 1 69 12 2150
2019 Does not provide services to public 35 30 18 4 3 9 1 73 7 4215

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 1915
2024 Does not provide services to public 15 85 4685
2022 Provides services to public 11 89 1900
2022 Does not provide services to public 8 92 4780
2020 Provides services to public 9 91 1935
2020 Does not provide services to public 8 92 4590
2019 Provides services to public 12 88 2160
2019 Does not provide services to public 11 89 4235

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 52 48 285
2024 Does not provide services to public 62 38 745
2022 Provides services to public 38 62 205
2022 Does not provide services to public 57 43 445
2020 Provides services to public 38 62 180
2020 Does not provide services to public 48 52 365

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 64 36 285
2024 Does not provide services to public 69 31 745
2022 Provides services to public 61 39 205
2022 Does not provide services to public 74 26 440
2020 Provides services to public 74 26 180
2020 Does not provide services to public 82 18 365
2019 Provides services to public 69 31 275
2019 Does not provide services to public 81 19 480

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 37 8 8 9 1 0 75 17 190
2024 Does not provide services to public 46 32 7 10 5 1 0 78 15 525
2022 Provides services to public 43 38 9 5 4 0 0 82 9 145
2022 Does not provide services to public 48 35 6 7 2 2 0 85 9 330
2020 Provides services to public 36 41 8 12 3 0 0 77 15 135
2020 Does not provide services to public 55 31 6 3 4 0 0 87 7 295
2019 Provides services to public 43 34 8 11 3 0 0 77 15 200
2019 Does not provide services to public 56 26 8 6 4 0 1 82 10 400

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 32 10 10 7 3 2 72 18 1920
2024 Does not provide services to public 43 33 8 7 4 2 2 79 12 4690
2022 Provides services to public 35 34 11 8 5 4 3 74 14 1900
2022 Does not provide services to public 44 33 8 6 3 4 4 83 9 4785
2020 Provides services to public 38 31 13 8 4 2 5 73 12 1940
2020 Does not provide services to public 45 32 9 6 3 3 3 82 9 4600
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 31 6 7 6 1 0 80 13 1920
2024 Does not provide services to public 55 29 6 5 4 1 0 85 9 4690
2022 Provides services to public 50 32 5 6 6 0 0 82 12 1905
2022 Does not provide services to public 56 28 7 5 4 1 0 85 8 4785
2020 Provides services to public 46 31 11 8 5 0 0 77 12 1935
2020 Does not provide services to public 49 32 8 6 4 0 0 82 10 4600

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 5 8 16 7 38 5 20 62 17 1915
2024 Does not provide services to public 2 6 13 7 42 5 24 70 12 4670
2022 Provides services to public 4 8 15 7 43 5 18 65 15 1900
2022 Does not provide services to public 2 4 11 8 47 5 23 77 8 4780

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 41 16 13 9 2 1 62 22 1920
2024 Does not provide services to public 22 42 17 10 6 2 0 66 17 4685
2022 Provides services to public 23 38 17 12 7 2 0 63 20 1900
2022 Does not provide services to public 26 41 15 9 5 4 1 70 15 4780
2020 Provides services to public 32 40 15 7 5 1 0 72 12 1935
2020 Does not provide services to public 37 39 12 7 3 2 0 78 10 4605
2019 Provides services to public 26 39 18 10 5 2 0 66 16 2160
2019 Does not provide services to public 33 40 15 6 3 2 0 75 10 4235

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Provides services to public 9 27 35 22 7 1920
2024 Does not provide services to public 9 25 36 22 8 4685
2022 Provides services to public 9 26 38 22 6 1905
2022 Does not provide services to public 9 26 36 22 7 4780

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 31 11 5 5 2 1 78 10 1920
2024 Does not provide services to public 52 28 10 3 3 3 0 82 7 4690
2022 Provides services to public 47 29 11 5 5 2 1 78 10 1905
2022 Does not provide services to public 54 26 9 4 3 3 1 83 7 4785
2020 Provides services to public 44 28 15 6 4 2 1 74 10 1930
2020 Does not provide services to public 46 28 13 6 3 3 0 77 9 4585

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 29 8 11 11 1 0 69 23 1920
2024 Does not provide services to public 43 28 9 10 8 1 0 72 18 4685
2022 Provides services to public 41 27 9 11 12 1 0 68 23 1900
2022 Does not provide services to public 46 25 10 9 8 1 0 72 18 4785
2020 Provides services to public 35 29 13 12 9 1 0 65 22 1935
2020 Does not provide services to public 37 29 12 13 8 1 0 67 21 4600

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 34 16 15 13 2 1 55 29 1920
2024 Does not provide services to public 22 38 13 15 10 1 0 61 26 4685
2022 Provides services to public 20 38 16 15 9 1 0 59 25 1900
2022 Does not provide services to public 28 39 13 11 7 2 0 68 19 4780
2020 Provides services to public 26 34 19 12 8 0 0 61 20 1940
2020 Does not provide services to public 33 34 15 11 6 1 0 67 17 4610
2019 Provides services to public 22 37 19 14 7 1 0 59 22 2160
2019 Does not provide services to public 27 36 17 12 6 2 0 64 18 4235

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 46 12 15 9 1 0 64 25 705
2024 Does not provide services to public 12 49 15 16 6 1 0 62 22 1540
2022 Provides services to public 15 44 13 19 8 1 0 60 27 665
2022 Does not provide services to public 14 51 13 15 6 2 0 66 21 1550
2020 Provides services to public 15 44 16 18 7 0 0 59 25 730
2020 Does not provide services to public 19 44 14 16 6 1 1 64 22 1445
2019 Provides services to public 16 38 18 16 10 1 1 55 27 720
2019 Does not provide services to public 17 44 15 14 7 3 1 63 22 1250

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 28 20 13 16 0 1 22 78 1915
2024 Does not provide services to public 31 31 17 9 11 0 2 31 69 4670
2022 Provides services to public 16 23 19 15 25 0 1 1900
2022 Does not provide services to public 27 30 18 10 13 0 1 4760
2020 Provides services to public 19 25 22 15 19 0 0 1940
2020 Does not provide services to public 26 29 20 12 12 0 0 4595
2019 Provides services to public 11 22 22 18 27 0 0 2165
2019 Does not provide services to public 16 28 23 15 18 0 0 4235

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 29 24 12 12 0 1 23 77 1915
2024 Does not provide services to public 20 29 24 14 12 0 1 20 80 4670
2022 Provides services to public 17 28 26 15 13 0 1 1895
2022 Does not provide services to public 20 29 24 14 12 0 1 4760
2020 Provides services to public 18 25 26 18 13 0 0 1940
2020 Does not provide services to public 19 28 26 16 10 0 0 4610
2019 Provides services to public 20 31 26 13 10 0 0 2160
2019 Does not provide services to public 22 28 26 14 9 0 0 4235

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 32 29 19 9 7 0 4 33 67 1915
2024 Does not provide services to public 27 29 21 12 9 0 2 28 72 4670
2022 Provides services to public 29 32 19 10 6 0 4 1895
2022 Does not provide services to public 30 32 19 10 7 1 1 4770
2020 Provides services to public 29 31 21 11 5 0 2 1935
2020 Does not provide services to public 30 31 21 12 6 0 1 4595
2019 Provides services to public 32 32 19 9 5 0 3 2155
2019 Does not provide services to public 30 31 21 10 6 0 1 4220

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 23 22 13 18 0 2 22 78 1915
2024 Does not provide services to public 23 23 21 15 17 0 1 23 77 4675
2022 Provides services to public 16 21 23 18 21 0 1 1900
2022 Does not provide services to public 23 23 22 15 15 1 1 4765
2020 Provides services to public 22 22 22 17 15 0 1 1930
2020 Does not provide services to public 27 25 21 15 11 0 2 4585
2019 Provides services to public 23 23 23 16 14 0 1 2155
2019 Does not provide services to public 26 25 22 14 11 1 1 4215

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 29 14 7 5 0 4 43 57 1915
2024 Does not provide services to public 49 23 11 5 4 0 7 53 47 4675
2022 Provides services to public 38 27 17 7 7 0 3 1900
2022 Does not provide services to public 48 25 12 6 4 0 4 4770
2020 Provides services to public 39 26 18 8 7 0 1 1930
2020 Does not provide services to public 42 27 15 8 5 0 3 4600
2019 Provides services to public 39 30 17 8 5 0 1 2155
2019 Does not provide services to public 48 25 14 6 4 0 3 4215

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 30 21 12 15 0 1 22 78 1915
2024 Does not provide services to public 27 26 20 12 14 0 1 27 73 4680
2022 Provides services to public 23 25 24 13 15 0 1 1900
2022 Does not provide services to public 29 30 20 12 9 0 1 4775
2020 Provides services to public 21 26 24 15 13 0 0 1935
2020 Does not provide services to public 25 28 23 13 11 0 1 4600
2019 Provides services to public 22 29 24 12 12 0 0 2155
2019 Does not provide services to public 31 28 21 10 9 0 1 4235

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 32 20 12 10 1 2 24 76 1920
2024 Does not provide services to public 27 31 21 11 9 0 1 28 72 4675
2022 Provides services to public 25 31 21 12 9 1 1 1895
2022 Does not provide services to public 32 32 19 8 6 1 1 4770
2020 Provides services to public 25 35 23 10 5 0 1 1935
2020 Does not provide services to public 33 33 19 9 4 0 1 4595
2019 Provides services to public 26 37 23 9 5 0 0 2155
2019 Does not provide services to public 31 35 19 9 4 1 1 4220

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 30 17 12 12 1 2 26 74 1915
2024 Does not provide services to public 22 29 23 13 12 0 1 23 77 4675
2022 Provides services to public 23 32 22 12 9 1 2 1900
2022 Does not provide services to public 26 32 21 11 8 1 1 4775
2020 Provides services to public 24 33 24 12 7 1 0 1930
2020 Does not provide services to public 26 35 21 11 6 0 1 4600
2019 Provides services to public 25 34 22 12 5 0 1 2155
2019 Does not provide services to public 25 34 22 12 5 1 1 4225

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 29 18 11 12 0 1 29 71 1920
2024 Does not provide services to public 28 29 20 12 10 0 1 28 72 4680
2022 Provides services to public 31 29 19 12 8 0 1 1900
2022 Does not provide services to public 32 32 17 10 7 0 1 4780
2020 Provides services to public 28 34 20 12 5 0 0 1935
2020 Does not provide services to public 32 32 19 11 6 0 0 4595
2019 Provides services to public 32 31 21 10 5 0 1 2150
2019 Does not provide services to public 30 34 20 10 6 0 0 4220

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 27 15 10 13 0 1 34 66 1915
2024 Does not provide services to public 41 27 14 8 8 0 1 42 58 4680
2022 Provides services to public 38 28 14 9 10 0 1 1900
2022 Does not provide services to public 46 27 12 7 6 1 1 4775
2020 Provides services to public 38 31 15 11 5 0 0 1930
2020 Does not provide services to public 45 28 14 7 5 0 1 4590
2019 Provides services to public 39 29 16 9 6 0 0 2155
2019 Does not provide services to public 46 27 14 8 5 1 1 4215

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 26 13 6 7 0 1 47 53 1915
2024 Does not provide services to public 50 25 13 6 5 0 1 50 50 4675
2022 Provides services to public 44 30 14 6 5 0 1 1895
2022 Does not provide services to public 50 27 12 6 4 0 1 4770
2020 Provides services to public 34 29 21 9 6 0 1 1935
2020 Does not provide services to public 31 30 22 10 6 0 0 4595

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 32 31 18 9 7 1 2 33 67 1915
2024 Does not provide services to public 33 31 19 9 7 0 1 34 66 4675
2022 Provides services to public 31 31 20 10 7 0 1 1895
2022 Does not provide services to public 33 32 19 9 5 0 1 4765
2020 Provides services to public 26 31 22 13 7 0 0 1935
2020 Does not provide services to public 29 32 22 11 6 0 0 4595
2019 Provides services to public 35 33 18 8 5 0 1 2150
2019 Does not provide services to public 36 33 18 8 4 0 1 4205

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 25 16 8 9 0 1 41 59 1915
2024 Does not provide services to public 43 22 14 9 11 0 2 44 56 4665
2022 Provides services to public 47 28 15 5 5 0 1 1890
2022 Does not provide services to public 55 24 11 4 4 0 2 4765
2020 Provides services to public 43 29 17 8 3 0 0 1935
2020 Does not provide services to public 45 31 14 6 3 0 1 4585
2019 Provides services to public 47 29 15 5 3 0 1 2145
2019 Does not provide services to public 55 24 12 5 3 0 1 4215

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 32 14 7 5 0 1 41 59 1915
2024 Does not provide services to public 51 29 10 5 4 0 1 52 48 4675
2022 Provides services to public 40 29 15 7 8 0 1 1900
2022 Does not provide services to public 50 31 11 5 3 0 0 4775
2020 Provides services to public 26 34 22 11 6 0 0 1925
2020 Does not provide services to public 30 35 22 10 4 0 0 4590

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 70 13 5 2 2 1 8 76 24 1920
2024 Does not provide services to public 74 10 4 2 1 1 8 81 19 4670

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 62 16 6 4 4 1 6 67 33 1915
2024 Does not provide services to public 65 13 6 3 4 1 8 70 30 4680

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 65 13 7 5 5 1 4 69 31 1915
2024 Does not provide services to public 71 12 6 3 3 1 4 75 25 4680
2022 Provides services to public 68 14 7 4 4 1 2 1900
2022 Does not provide services to public 76 10 5 3 2 1 3 4775
2020 Provides services to public 72 13 7 4 3 0 1 1925
2020 Does not provide services to public 77 10 5 3 3 1 2 4590
2019 Provides services to public 68 15 8 4 4 0 1 2155
2019 Does not provide services to public 74 12 6 3 3 0 1 4225

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 26 11 4 4 0 1 54 46 1920
2024 Does not provide services to public 61 22 8 4 3 0 2 63 37 4680
2022 Provides services to public 54 27 12 3 2 0 1 1895
2022 Does not provide services to public 65 20 7 3 2 0 2 4770
2020 Provides services to public 54 27 11 4 3 0 0 1920
2020 Does not provide services to public 63 23 8 3 2 0 1 4575
2019 Provides services to public 48 33 12 4 3 0 0 2150
2019 Does not provide services to public 56 27 10 4 3 0 1 4215

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 23 11 6 8 1 1 50 50 1915
2024 Does not provide services to public 62 18 8 5 5 0 2 63 37 4675
2022 Provides services to public 53 23 10 6 6 0 1 1890
2022 Does not provide services to public 65 17 8 4 4 0 2 4760
2020 Provides services to public 55 20 13 7 5 0 0 1925
2020 Does not provide services to public 63 18 9 4 4 0 1 4590
2019 Provides services to public 52 25 11 5 5 0 1 2155
2019 Does not provide services to public 61 19 10 5 4 0 1 4205

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 59 14 5 2 1 0 18 72 28 1910
2024 Does not provide services to public 61 12 4 2 2 0 19 75 25 4675
2022 Provides services to public 58 16 6 2 1 0 17 1895
2022 Does not provide services to public 65 13 4 2 1 0 16 4765
2020 Provides services to public 57 18 9 3 1 0 12 1930
2020 Does not provide services to public 60 14 6 2 1 0 16 4585
2019 Provides services to public 57 17 7 2 2 0 16 2140
2019 Does not provide services to public 59 13 7 2 1 0 18 4195

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 55 26 9 4 3 0 4 57 43 1915
2024 Does not provide services to public 69 17 5 2 1 0 5 73 27 4660
2022 Provides services to public 56 26 10 3 2 0 2 1895
2022 Does not provide services to public 72 16 5 2 1 0 4 4765
2020 Provides services to public 54 28 12 4 2 0 1 1935
2020 Does not provide services to public 70 18 7 1 1 0 3 4590
2019 Provides services to public 56 27 10 3 2 0 2 2140
2019 Does not provide services to public 71 17 6 1 1 0 3 4210

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 55 18 9 5 10 1 2 57 43 1920
2024 Does not provide services to public 52 18 10 6 11 0 2 53 47 4685
2022 Provides services to public 65 16 9 4 5 0 1 1895
2022 Does not provide services to public 64 16 6 4 7 0 2 4780
2020 Provides services to public 70 16 7 4 2 0 1 1940
2020 Does not provide services to public 68 15 7 4 4 0 1 4605
2019 Provides services to public 67 17 7 4 4 0 1 2155
2019 Does not provide services to public 69 15 6 4 5 0 2 4220

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 31 13 4 3 0 3 48 52 1915
2024 Does not provide services to public 50 28 12 4 3 0 2 51 49 4680
2022 Provides services to public 47 29 15 4 2 0 2 1900
2022 Does not provide services to public 51 29 12 5 2 0 2 4775
2020 Provides services to public 46 32 15 5 3 0 0 1935
2020 Does not provide services to public 45 31 14 6 3 0 0 4605
2019 Provides services to public 51 31 11 4 2 0 1 2145
2019 Does not provide services to public 54 27 12 3 2 0 1 4215

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 29 36 16 10 0 0 38 26 1920
2024 Does not provide services to public 9 30 39 15 8 0 0 39 23 4685
2022 Provides services to public 10 27 40 15 7 1 0 37 23 1905
2022 Does not provide services to public 9 33 38 13 6 0 0 42 19 4780
2020 Provides services to public 12 29 38 15 7 0 0 41 21 1940
2020 Does not provide services to public 12 36 35 13 4 0 0 48 17 4610
2019 Provides services to public 12 36 33 14 5 0 0 48 20 2160
2019 Does not provide services to public 17 36 32 11 4 0 0 52 15 4240

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 21 39 18 9 0 0 27 34 1910
2024 Does not provide services to public 12 22 38 18 9 0 0 27 35 4680
2022 Provides services to public 9 23 41 18 9 0 1 26 32 1895
2022 Does not provide services to public 9 19 40 21 10 0 0 32 28 4775
2020 Provides services to public 11 21 40 19 9 0 0 28 32 1935
2020 Does not provide services to public 9 20 39 23 9 0 0 32 29 4605
2019 Provides services to public 9 19 40 22 11 0 0 33 27 2155
2019 Does not provide services to public 9 17 37 25 12 0 0 37 25 4220
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 38 44 1920
2024 Does not provide services to public 26 59 4685
2022 Provides services to public 43 39 1900
2022 Does not provide services to public 29 54 4780
2020 Provides services to public 48 33 1940
2020 Does not provide services to public 37 45 4615

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 40 60 675
2024 Does not provide services to public 45 55 1120
2022 Provides services to public 28 72 700
2022 Does not provide services to public 39 61 1295
2020 Provides services to public 29 71 845
2020 Does not provide services to public 32 68 1565

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 20 14 6 7 3 13 44 56 1920
2024 Does not provide services to public 47 15 9 4 5 3 16 58 42 4690
2022 Provides services to public 34 18 13 8 9 4 13 1900
2022 Does not provide services to public 45 17 10 5 5 3 15 4785
2020 Provides services to public 38 19 16 9 11 1 6 1940
2020 Does not provide services to public 46 19 13 7 6 2 8 4610
2019 Provides services to public 31 20 18 11 14 1 5 2145
2019 Does not provide services to public 39 20 15 9 10 1 6 4195

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 7 25 16 18 31 1 2 33 50 670
2024 Does not provide services to public 10 23 16 18 28 1 4 35 48 1120
2022 Provides services to public 7 17 18 23 32 1 1 25 56 700
2022 Does not provide services to public 11 21 14 22 27 2 3 34 51 1295
2020 Provides services to public 8 21 17 21 31 1 1 29 53 845
2020 Does not provide services to public 11 26 15 22 23 1 4 38 47 1560

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 4 23 15 22 34 1 1 27 57 670
2024 Does not provide services to public 7 22 14 19 35 0 2 29 56 1120
2022 Provides services to public 5 14 16 27 35 1 2 20 64 695
2022 Does not provide services to public 6 21 16 23 31 1 2 28 56 1290
2020 Provides services to public 4 16 18 23 37 1 1 21 61 845
2020 Does not provide services to public 7 21 15 23 33 1 2 28 57 1560
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