2024 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - OP

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 27 56 12 0 6 0 0 83 6 15
2024 OP-02 22 59 13 0 6 0 0 81 6 15
2022 OP 41 41 5 12 0 0 0 82 12 20
2022 OP-02 41 47 7 5 0 0 0 88 5 15
2020 OP 35 61 0 0 4 0 0 96 4 25
2020 OP-02 35 61 0 0 4 0 0 96 4 25
2019 OP 40 47 0 7 7 0 0 87 13 15
2019 OP-02 38 46 0 8 8 0 0 85 15 15

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 28 46 7 13 6 0 0 74 18 15
2024 OP-02 28 43 8 14 6 0 0 71 21 15
2022 OP 25 41 19 15 0 0 0 65 15 20
2022 OP-02 26 41 14 19 0 0 0 67 19 15
2020 OP 41 50 5 0 5 0 0 91 5 20
2020 OP-02 41 50 5 0 5 0 0 91 5 20
2019 OP 33 53 7 7 0 0 0 87 7 15
2019 OP-02 31 54 8 8 0 0 0 85 8 15

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 46 48 6 0 0 0 0 94 0 15
2024 OP-02 43 50 7 0 0 0 0 93 0 15
2022 OP 60 32 0 8 0 0 0 92 8 20
2022 OP-02 65 35 0 0 0 0 0 100 0 15
2020 OP 61 35 4 0 0 0 0 96 0 25
2020 OP-02 61 35 4 0 0 0 0 96 0 25
2019 OP 53 47 0 0 0 0 0 100 0 15
2019 OP-02 62 38 0 0 0 0 0 100 0 15

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 39 49 6 6 0 0 0 89 6 15
2024 OP-02 36 52 6 6 0 0 0 87 6 15
2022 OP 57 15 10 17 0 0 0 73 17 20
2022 OP-02 57 19 13 11 0 0 0 76 11 15
2020 OP 39 52 4 4 0 0 0 91 4 25
2020 OP-02 39 52 4 4 0 0 0 91 4 25
2019 OP 53 33 7 7 0 0 0 87 7 15
2019 OP-02 46 38 8 8 0 0 0 85 8 15

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 21 35 26 18 0 0 0 56 18 15
2024 OP-02 15 35 29 20 0 0 0 51 20 15
2022 OP 24 32 16 19 9 0 0 56 28 20
2022 OP-02 20 35 20 14 11 0 0 55 25 15
2020 OP 22 35 26 9 9 0 0 57 17 25
2020 OP-02 22 35 26 9 9 0 0 57 17 25
2019 OP 27 40 27 7 0 0 0 67 7 15
2019 OP-02 23 38 31 8 0 0 0 62 8 15

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 21 28 45 0 6 0 0 49 6 15
2024 OP-02 15 28 50 0 6 0 0 43 6 15
2022 OP 18 53 15 5 9 0 0 71 14 20
2022 OP-02 13 51 18 7 11 0 0 64 18 15
2020 OP 17 52 17 9 4 0 0 70 13 25
2020 OP-02 17 52 17 9 4 0 0 70 13 25
2019 OP 33 33 20 7 7 0 0 67 13 15
2019 OP-02 31 31 23 8 8 0 0 62 15 15

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 29 27 25 6 6 0 7 60 13 15
2024 OP-02 29 21 28 7 6 0 8 54 15 15
2022 OP 26 12 29 20 13 0 0 38 33 20
2022 OP-02 17 15 37 25 6 0 0 33 31 15
2020 OP 23 32 14 18 9 5 0 57 29 20
2020 OP-02 23 32 14 18 9 5 0 57 29 20
2019 OP 40 20 20 7 13 0 0 60 20 15
2019 OP-02 31 23 23 8 15 0 0 54 23 15
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 37 32 24 0 0 0 7 74 0 15
2024 OP-02 29 36 27 0 0 0 8 70 0 15
2022 OP 45 37 5 5 8 0 0 82 13 20
2022 OP-02 41 46 7 6 0 0 0 87 6 15
2020 OP 43 30 26 0 0 0 0 74 0 25
2020 OP-02 43 30 26 0 0 0 0 74 0 25
2019 OP 40 33 20 0 7 0 0 73 7 15
2019 OP-02 38 31 23 0 8 0 0 69 8 15

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 31 44 13 0 12 0 0 75 12 15
2024 OP-02 23 50 15 0 13 0 0 72 13 15
2022 OP 35 36 0 10 13 0 7 76 24 20
2022 OP-02 38 35 0 12 6 0 9 80 20 15
2020 OP 22 52 4 13 4 0 4 77 18 25
2020 OP-02 22 52 4 13 4 0 4 77 18 25
2019 OP 43 14 21 7 7 0 7 62 15 15
2019 OP-02 33 17 25 8 8 0 8 55 18 10

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 31 50 13 0 6 0 0 81 6 15
2024 OP-02 23 56 15 0 6 0 0 79 6 15
2022 OP 51 15 10 4 13 0 7 71 18 20
2022 OP-02 53 14 13 5 6 0 9 74 12 15
2020 OP 27 41 14 9 9 0 0 68 18 20
2020 OP-02 27 41 14 9 9 0 0 68 18 20
2019 OP 47 27 20 7 0 0 0 73 7 15
2019 OP-02 38 31 23 8 0 0 0 69 8 15

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 21 34 21 6 11 6 0 60 19 15
2024 OP-02 15 35 23 7 13 7 0 54 21 15
2022 OP 29 28 17 18 4 4 0 59 23 20
2022 OP-02 31 30 21 12 5 0 0 61 18 15
2020 OP 30 52 9 0 4 4 0 86 5 25
2020 OP-02 30 52 9 0 4 4 0 86 5 25
2019 OP 33 40 13 13 0 0 0 73 13 15
2019 OP-02 31 38 15 15 0 0 0 69 15 15

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 17 33 33 0 17 0 0 49 17 15
2024 OP-02 15 28 37 0 19 0 0 43 19 15
2022 OP 35 32 7 17 9 0 0 67 26 20
2022 OP-02 34 35 9 11 11 0 0 69 23 15
2020 OP 30 43 9 13 4 0 0 74 17 25
2020 OP-02 30 43 9 13 4 0 0 74 17 25
2019 OP 20 53 13 7 7 0 0 73 13 15
2019 OP-02 15 54 15 8 8 0 0 69 15 15

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 17 22 36 13 12 0 0 39 25 15
2024 OP-02 15 21 36 15 13 0 0 36 28 15
2022 OP 7 49 17 9 4 15 0 65 15 20
2022 OP-02 9 46 21 6 5 13 0 63 13 15
2020 OP 17 39 22 13 4 4 0 59 18 25
2020 OP-02 17 39 22 13 4 4 0 59 18 25
2019 OP 20 40 20 20 0 0 0 60 20 15
2019 OP-02 15 38 23 23 0 0 0 54 23 15

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 20 30 6 20 24 0 0 50 44 15
2024 OP-02 22 21 7 23 27 0 0 43 50 15
2022 OP 4 40 22 19 9 6 0 47 29 20
2022 OP-02 0 35 28 18 11 8 0 38 32 15
2020 OP 4 43 9 35 9 0 0 48 43 25
2020 OP-02 4 43 9 35 9 0 0 48 43 25
2019 OP 7 47 13 20 13 0 0 53 33 15
2019 OP-02 0 46 15 23 15 0 0 46 38 15
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 3 53 26 6 12 0 0 56 18 15
2024 OP-02 0 51 29 7 14 0 0 51 21 15
2022 OP 22 33 27 5 12 0 0 55 18 20
2022 OP-02 27 26 34 7 5 0 0 53 12 15
2020 OP 30 39 17 9 4 0 0 70 13 25
2020 OP-02 30 39 17 9 4 0 0 70 13 25
2019 OP 36 50 7 0 7 0 0 86 7 15
2019 OP-02 31 54 8 0 8 0 0 85 8 15

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 29 45 12 13 0 0 0 74 13 15
2024 OP-02 29 42 14 15 0 0 0 71 15 15
2022 OP 29 43 11 17 0 0 0 72 17 20
2022 OP-02 31 44 14 11 0 0 0 75 11 15
2020 OP 26 61 4 4 4 0 0 87 9 25
2020 OP-02 26 61 4 4 4 0 0 87 9 25
2019 OP 20 60 20 0 0 0 0 80 0 15
2019 OP-02 15 69 15 0 0 0 0 85 0 15

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 18 38 14 13 12 6 0 60 26 15
2024 OP-02 8 42 15 14 13 6 0 54 29 15
2022 OP 31 37 5 5 17 4 0 71 23 20
2022 OP-02 29 46 7 7 11 0 0 75 18 15
2020 OP 18 55 9 9 9 0 0 73 18 20
2020 OP-02 18 55 9 9 9 0 0 73 18 20
2019 OP 57 14 7 14 7 0 0 71 21 15
2019 OP-02 54 15 8 15 8 0 0 69 23 15

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 28 47 13 6 6 0 0 75 12 15
2024 OP-02 24 47 15 7 7 0 0 71 14 15
2022 OP 27 55 5 12 0 0 0 82 12 20
2022 OP-02 34 53 7 5 0 0 0 88 5 15
2020 OP 30 57 13 0 0 0 0 87 0 25
2020 OP-02 30 57 13 0 0 0 0 87 0 25
2019 OP 27 40 13 20 0 0 0 67 20 15
2019 OP-02 23 38 15 23 0 0 0 62 23 15

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 49 27 7 0 6 12 0 86 6 15
2024 OP-02 43 30 8 0 6 13 0 84 7 15
2022 OP 56 22 5 0 17 0 0 77 17 20
2022 OP-02 59 22 7 0 11 0 0 82 11 15
2020 OP 52 22 17 4 4 0 0 74 9 25
2020 OP-02 52 22 17 4 4 0 0 74 9 25

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 44 20 19 12 6 0 0 64 17 15
2024 OP-02 45 14 22 13 6 0 0 59 19 15
2022 OP 32 36 4 20 9 0 0 67 29 20
2022 OP-02 34 35 5 14 11 0 0 69 26 15
2020 OP 13 39 30 13 0 4 0 55 14 25
2020 OP-02 13 39 30 13 0 4 0 55 14 25
2019 OP 33 13 33 13 7 0 0 47 20 15
2019 OP-02 31 8 38 15 8 0 0 38 23 15

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 39 50 6 0 6 0 0 39 61 15
2024 OP-02 36 51 6 0 6 0 0 36 64 15
2022 OP 72 4 4 15 5 0 0 20
2022 OP-02 75 5 5 9 6 0 0 15
2020 OP 35 39 17 4 0 0 4 25
2020 OP-02 35 39 17 4 0 0 4 25
2019 OP 33 53 7 0 0 0 7 15
2019 OP-02 38 46 8 0 0 0 8 15

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 45 13 3 7 0 6 27 66 34 15
2024 OP-02 41 14 0 8 0 7 30 65 35 15

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 75 19 0 0 0 6 0 80 20 15
2024 OP-02 72 21 0 0 0 7 0 77 23 15
2022 OP 83 9 0 8 0 0 0 20
2022 OP-02 89 11 0 0 0 0 0 15
2020 OP 87 0 4 0 0 4 4 25
2020 OP-02 87 0 4 0 0 4 4 25
2019 OP 87 7 0 0 0 0 7 15
2019 OP-02 85 8 0 0 0 0 8 15

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 87 0 0 0 0 7 6 100 0 15
2024 OP-02 86 0 0 0 0 8 7 100 0 15

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 64 6 0 6 6 7 12 79 21 15
2024 OP-02 59 6 0 6 7 8 14 75 25 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 22 41 6 18 7 6 0 67 27 15
2024 OP-02 21 37 7 20 8 7 0 62 30 15
2022 OP 19 41 14 18 7 0 0 61 25 20
2022 OP-02 14 47 18 13 9 0 0 61 21 15
2020 OP 9 43 17 9 13 4 4 57 24 25
2020 OP-02 9 43 17 9 13 4 4 57 24 25
2019 OP 13 33 27 13 7 7 0 50 21 15
2019 OP-02 15 23 31 15 8 8 0 42 25 15

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 18 52 13 6 12 0 0 70 17 15
2024 OP-02 15 51 15 6 13 0 0 66 19 15
2022 OP 24 40 10 27 0 0 0 64 27 20
2022 OP-02 25 40 12 24 0 0 0 64 24 15
2020 OP 22 52 9 13 4 0 0 74 17 25
2020 OP-02 22 52 9 13 4 0 0 74 17 25
2019 OP 27 47 7 13 7 0 0 73 20 15
2019 OP-02 31 46 0 15 8 0 0 77 23 15

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 40 49 6 0 6 0 0 89 6 15
2024 OP-02 36 51 6 0 6 0 0 87 6 15
2022 OP 47 21 18 10 4 0 0 67 15 20
2022 OP-02 43 26 13 13 5 0 0 69 18 15
2020 OP 26 57 4 13 0 0 0 83 13 25
2020 OP-02 26 57 4 13 0 0 0 83 13 25
2019 OP 47 33 13 7 0 0 0 80 7 15
2019 OP-02 46 38 8 8 0 0 0 85 8 15

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 39 33 15 12 0 0 0 73 12 15
2024 OP-02 36 37 13 14 0 0 0 73 14 15
2022 OP 41 37 10 12 0 0 0 78 12 20
2022 OP-02 41 41 12 5 0 0 0 82 5 15
2020 OP 23 59 5 9 5 0 0 82 14 20
2020 OP-02 23 59 5 9 5 0 0 82 14 20
2019 OP 40 27 7 20 7 0 0 67 27 15
2019 OP-02 38 23 8 23 8 0 0 62 31 15

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 17 39 6 19 12 7 0 61 33 15
2024 OP-02 15 36 7 21 13 8 0 56 37 15
2022 OP 21 50 17 12 0 0 0 70 12 20
2022 OP-02 21 52 21 5 0 0 0 73 5 15
2020 OP 17 61 9 9 0 4 0 82 9 25
2020 OP-02 17 61 9 9 0 4 0 82 9 25
2019 OP 20 33 33 7 7 0 0 53 13 15
2019 OP-02 23 23 38 8 8 0 0 46 15 15

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 39 33 19 3 6 0 0 72 9 15
2024 OP-02 44 28 21 0 6 0 0 72 6 15
2022 OP 38 19 17 17 9 0 0 57 26 20
2022 OP-02 43 14 21 11 11 0 0 57 22 15
2020 OP 41 32 5 9 14 0 0 73 23 20
2020 OP-02 41 32 5 9 14 0 0 73 23 20
2019 OP 47 27 20 7 0 0 0 73 7 15
2019 OP-02 46 31 15 8 0 0 0 77 8 15

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 23 42 35 0 0 0 0 65 0 15
2024 OP-02 22 43 35 0 0 0 0 65 0 15
2022 OP 17 50 15 15 4 0 0 66 19 20
2022 OP-02 21 47 18 9 5 0 0 68 14 15
2020 OP 35 35 13 13 4 0 0 70 17 25
2020 OP-02 35 35 13 13 4 0 0 70 17 25
2019 OP 20 27 33 13 7 0 0 47 20 15
2019 OP-02 15 31 31 15 8 0 0 46 23 15

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 34 48 0 6 6 0 6 88 12 15
2024 OP-02 29 50 0 6 7 0 7 86 14 15
2022 OP 45 22 0 9 17 7 0 72 28 20
2022 OP-02 47 22 0 11 11 9 0 76 24 15

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 OP 12 76 12 15
2024 OP-02 13 73 14 15
2022 OP 16 54 30 20
2022 OP-02 20 52 28 15
2020 OP 13 48 39 25
2020 OP-02 13 48 39 25
2019 OP 7 67 27 15
2019 OP-02 8 62 31 15
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 48 39 13 0 0 0 0 87 0 15
2024 OP-02 51 35 14 0 0 0 0 86 0 15
2022 OP 45 43 0 12 0 0 0 88 12 20
2022 OP-02 46 49 0 5 0 0 0 95 5 15
2020 OP 35 48 17 0 0 0 0 83 0 25
2020 OP-02 35 48 17 0 0 0 0 83 0 25
2019 OP 40 53 7 0 0 0 0 93 0 15
2019 OP-02 38 54 8 0 0 0 0 92 0 15

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 17 52 28 3 0 0 0 69 3 15
2024 OP-02 14 59 27 0 0 0 0 73 0 15
2022 OP 24 34 14 14 8 6 0 62 23 20
2022 OP-02 26 43 18 7 0 7 0 74 7 15
2020 OP 9 65 9 9 9 0 0 74 17 25
2020 OP-02 9 65 9 9 9 0 0 74 17 25
2019 OP 27 53 7 13 0 0 0 80 13 15
2019 OP-02 31 46 8 15 0 0 0 77 15 15

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 10 40 23 20 7 0 0 27 50 15
2024 OP-02 8 41 21 22 8 0 0 31 48 15
2022 OP 4 35 37 17 6 0 0 23 39 20
2022 OP-02 0 34 37 21 8 0 0 29 34 15
2020 OP 14 14 36 32 5 0 0 36 27 20
2020 OP-02 14 14 36 32 5 0 0 36 27 20
2019 OP 0 33 53 13 0 0 0 13 33 15
2019 OP-02 0 31 54 15 0 0 0 15 31 15

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 10 35 24 31 0 0 0 31 45 15
2024 OP-02 7 34 23 35 0 0 0 35 42 15
2022 OP 16 0 55 17 13 0 0 30 16 20
2022 OP-02 20 0 48 16 16 0 0 32 20 15
2020 OP 13 22 39 17 4 4 0 23 36 25
2020 OP-02 13 22 39 17 4 4 0 23 36 25
2019 OP 0 47 40 13 0 0 0 13 47 15
2019 OP-02 0 46 38 15 0 0 0 15 46 15

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 0 6 26 28 34 0 6 66 6 15
2024 OP-02 0 7 21 28 38 0 6 71 7 15
2022 OP 0 12 24 48 17 0 0 65 12 20
2022 OP-02 0 15 25 40 21 0 0 61 15 15
2020 OP 0 17 30 26 22 4 0 50 18 25
2020 OP-02 0 17 30 26 22 4 0 50 18 25
2019 OP 0 13 27 33 27 0 0 60 13 15
2019 OP-02 0 15 23 31 31 0 0 62 15 15

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 6 7 51 15 21 0 0 36 13 15
2024 OP-02 7 8 49 14 23 0 0 37 14 15
2022 OP 26 19 44 0 11 0 0 11 45 20
2022 OP-02 27 24 35 0 14 0 0 14 51 15
2020 OP 13 26 35 9 13 4 0 23 41 25
2020 OP-02 13 26 35 9 13 4 0 23 41 25
2019 OP 13 13 47 20 7 0 0 27 27 15
2019 OP-02 15 8 46 23 8 0 0 31 23 15

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 7 26 28 12 27 0 0 39 32 15
2024 OP-02 8 29 27 6 30 0 0 37 36 15
2022 OP 21 28 22 18 10 0 0 29 49 20
2022 OP-02 21 30 12 23 13 0 0 36 52 15
2020 OP 9 5 23 41 18 5 0 62 14 20
2020 OP-02 9 5 23 41 18 5 0 62 14 20
2019 OP 0 29 29 36 7 0 0 43 29 15
2019 OP-02 0 33 25 33 8 0 0 42 33 10

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 31 28 27 0 6 0 7 6 65 15
2024 OP-02 35 28 21 0 7 0 8 7 69 15
2022 OP 5 26 54 10 0 0 6 10 33 20
2022 OP-02 6 18 57 12 0 0 8 13 26 15
2020 OP 17 17 30 26 4 4 0 32 36 25
2020 OP-02 17 17 30 26 4 4 0 32 36 25
2019 OP 13 33 20 27 7 0 0 33 47 15
2019 OP-02 15 38 23 15 8 0 0 23 54 15

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 0 9 30 34 19 0 7 58 10 15
2024 OP-02 0 7 28 35 22 0 8 62 7 15
2022 OP 8 13 34 32 12 0 0 45 21 20
2022 OP-02 0 11 38 35 16 0 0 51 11 15
2020 OP 0 13 30 43 9 0 4 55 14 25
2020 OP-02 0 13 30 43 9 0 4 55 14 25
2019 OP 7 20 33 33 7 0 0 40 27 15
2019 OP-02 8 23 31 31 8 0 0 38 31 15

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 7 17 26 26 18 6 0 26 47 15
2024 OP-02 8 14 29 22 21 6 0 24 45 15
2022 OP 8 28 32 4 28 0 0 36 32 20
2022 OP-02 5 35 40 0 20 0 0 41 20 15
2020 OP 0 48 13 22 17 0 0 48 39 25
2020 OP-02 0 48 13 22 17 0 0 48 39 25
2019 OP 7 47 7 27 13 0 0 53 40 15
2019 OP-02 8 38 8 31 15 0 0 46 46 15

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 24 44 7 25 0 0 0 68 25 15
2024 OP-02 15 49 8 28 0 0 0 64 28 15
2022 OP 38 41 0 17 4 0 0 79 21 20
2022 OP-02 42 31 0 21 5 0 0 73 27 15
2020 OP 43 30 22 0 4 0 0 74 4 25
2020 OP-02 43 30 22 0 4 0 0 74 4 25
2019 OP 29 43 21 7 0 0 0 71 7 15
2019 OP-02 25 42 25 8 0 0 0 67 8 10

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 26 47 13 13 0 0 0 73 13 15
2024 OP-02 22 48 15 15 0 0 0 70 15 15
2022 OP 38 28 7 13 14 0 0 66 27 20
2022 OP-02 43 25 9 16 7 0 0 68 23 15
2020 OP 48 26 9 13 4 0 0 74 17 25
2020 OP-02 48 26 9 13 4 0 0 74 17 25
2019 OP 20 53 7 20 0 0 0 73 20 15
2019 OP-02 23 46 8 23 0 0 0 69 23 15

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 26 55 6 6 0 7 0 87 6 15
2024 OP-02 21 57 6 7 0 8 0 86 7 15
2022 OP 51 14 16 4 14 0 0 66 18 20
2022 OP-02 49 18 21 5 7 0 0 67 12 15
2020 OP 52 43 0 4 0 0 0 96 4 25
2020 OP-02 52 43 0 4 0 0 0 96 4 25
2019 OP 33 53 7 7 0 0 0 87 7 15
2019 OP-02 31 54 8 8 0 0 0 85 8 15

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 7 44 24 12 7 6 0 54 20 15
2024 OP-02 8 37 27 13 8 6 0 48 22 15
2022 OP 48 29 10 12 0 0 0 77 12 20
2022 OP-02 50 32 13 5 0 0 0 82 5 15
2020 OP 26 35 26 9 0 4 0 64 9 25
2020 OP-02 26 35 26 9 0 4 0 64 9 25
2019 OP 47 27 20 7 0 0 0 73 7 15
2019 OP-02 54 15 23 8 0 0 0 69 8 15

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 3 51 19 13 7 6 0 59 21 15
2024 OP-02 0 49 21 15 8 7 0 53 24 15
2022 OP 19 32 10 12 0 28 0 70 17 20
2022 OP-02 13 35 12 5 0 35 0 73 8 15
2020 OP 35 35 13 9 0 9 0 76 10 25
2020 OP-02 35 35 13 9 0 9 0 76 10 25
2019 OP 47 27 13 0 0 13 0 85 0 15
2019 OP-02 54 15 15 0 0 15 0 82 0 15

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 37 40 24 0 0 0 0 76 0 15
2024 OP-02 37 36 27 0 0 0 0 73 0 15
2022 OP 45 38 13 4 0 0 0 83 4 20
2022 OP-02 46 43 6 5 0 0 0 89 5 15
2020 OP 52 30 17 0 0 0 0 83 0 25
2020 OP-02 52 30 17 0 0 0 0 83 0 25
2019 OP 53 33 7 7 0 0 0 87 7 15
2019 OP-02 46 38 8 8 0 0 0 85 8 15

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 35 47 12 0 0 6 0 88 0 15
2024 OP-02 31 50 13 0 0 7 0 86 0 15
2022 OP 15 47 4 17 8 5 5 68 27 20
2022 OP-02 9 53 5 21 0 6 6 70 24 15

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 35 54 6 0 0 6 0 94 0 15
2024 OP-02 31 56 6 0 0 7 0 93 0 15
2022 OP 20 33 8 21 8 5 5 59 32 20
2022 OP-02 16 36 11 26 0 6 6 58 30 15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 3 35 37 6 7 12 0 43 15 15
2024 OP-02 0 31 42 7 8 13 0 35 17 15
2022 OP 11 27 35 18 0 9 0 42 20 20
2022 OP-02 9 29 44 12 0 6 0 40 13 15
2020 OP 17 39 22 9 4 9 0 62 14 25
2020 OP-02 17 39 22 9 4 9 0 62 14 25

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 21 60 0 12 0 0 6 87 13 15
2024 OP-02 17 62 0 14 0 0 7 85 15 15
2022 OP 23 44 11 17 0 5 0 71 17 20
2022 OP-02 14 55 14 11 0 6 0 74 11 15
2020 OP 43 35 4 9 0 4 4 86 10 25
2020 OP-02 43 35 4 9 0 4 4 86 10 25

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 3 15 42 0 0 39 0 31 0 15
2024 OP-02 0 14 43 0 0 44 0 24 0 15
2022 OP 4 9 29 8 0 50 0 27 16 20
2022 OP-02 0 7 36 0 0 57 0 16 0 15

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 8 47 6 7 20 6 7 63 30 15
2024 OP-02 0 49 7 8 22 6 8 57 35 15
2022 OP 13 30 16 19 6 4 12 52 29 20
2022 OP-02 16 33 5 23 7 0 16 58 36 15
2020 OP 22 30 26 9 9 4 0 55 18 25
2020 OP-02 22 30 26 9 9 4 0 55 18 25
2019 OP 20 27 33 7 7 0 7 50 14 15
2019 OP-02 23 31 23 8 8 0 8 58 17 15

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 37 32 11 13 7 0 0 69 20 15
2024 OP-02 29 36 13 14 8 0 0 65 22 15
2022 OP 36 42 10 12 0 0 0 77 12 20
2022 OP-02 34 47 13 5 0 0 0 82 5 15
2020 OP 48 39 9 4 0 0 0 87 4 25
2020 OP-02 48 39 9 4 0 0 0 87 4 25
2019 OP 60 20 13 0 7 0 0 80 7 15
2019 OP-02 62 23 15 0 0 0 0 85 0 15

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 18 46 18 13 0 6 0 67 14 15
2024 OP-02 15 44 20 14 0 6 0 63 15 15
2022 OP 20 33 23 23 0 0 0 53 23 20
2022 OP-02 15 42 24 19 0 0 0 57 19 15
2020 OP 26 43 17 9 4 0 0 70 13 25
2020 OP-02 26 43 17 9 4 0 0 70 13 25
2019 OP 33 53 13 0 0 0 0 87 0 15
2019 OP-02 23 62 15 0 0 0 0 85 0 15

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 7 14 13 35 18 13 0 24 61 15
2024 OP-02 8 7 14 35 21 15 0 18 66 15
2022 OP 19 15 14 29 9 14 0 40 44 20
2022 OP-02 24 14 17 27 11 7 0 41 41 15
2020 OP 14 41 14 23 5 5 0 57 29 20
2020 OP-02 14 41 14 23 5 5 0 57 29 20
2019 OP 20 40 27 7 7 0 0 60 13 15
2019 OP-02 15 46 23 8 8 0 0 62 15 15

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 10 59 6 25 0 0 0 69 25 15
2024 OP-02 7 58 7 28 0 0 0 65 28 15
2022 OP 21 62 0 17 0 0 0 83 17 20
2022 OP-02 21 68 0 11 0 0 0 89 11 15
2020 OP 17 70 0 13 0 0 0 87 13 25
2020 OP-02 17 70 0 13 0 0 0 87 13 25

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 18 19 6 39 19 0 0 37 58 15
2024 OP-02 15 21 6 44 14 0 0 36 58 15
2022 OP 10 57 0 25 9 0 0 66 34 20
2022 OP-02 12 66 0 11 11 0 0 78 22 15
2020 OP 30 48 4 13 4 0 0 78 17 25
2020 OP-02 30 48 4 13 4 0 0 78 17 25
2019 OP 20 27 13 20 20 0 0 47 40 15
2019 OP-02 15 31 8 23 23 0 0 46 46 15

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 6 63 13 12 6 0 0 70 18 15
2024 OP-02 7 59 14 13 6 0 0 66 20 15
2022 OP 6 63 10 21 0 0 0 69 21 20
2022 OP-02 8 64 12 17 0 0 0 71 17 15
2020 OP 39 48 4 9 0 0 0 87 9 25
2020 OP-02 39 48 4 9 0 0 0 87 9 25
2019 OP 27 60 0 7 7 0 0 87 13 15
2019 OP-02 23 62 0 8 8 0 0 85 15 15

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 100 0 0 0 0 0 0 100 0 15
2024 OP-02 100 0 0 0 0 0 0 100 0 15

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 87 7 7 0 0 0 0 93 0 15
2024 OP-02 85 8 7 0 0 0 0 93 0 15

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 100 0 0 0 0 0 0 100 0 15
2024 OP-02 100 0 0 0 0 0 0 100 0 15
2022 OP 77 6 5 0 8 0 4 86 8 20
2022 OP-02 86 7 7 0 0 0 0 93 0 15
2019 OP 87 0 0 0 7 0 7 93 7 15
2019 OP-02 92 0 0 0 8 0 0 92 8 15

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 14 3 13 6 20 32 12 31 46 15
2024 OP-02 7 0 15 7 22 36 13 14 57 15
2022 OP 10 4 0 18 14 42 13 30 70 20
2022 OP-02 12 0 0 12 12 47 16 33 67 15
2020 OP 17 4 4 0 26 35 13 42 50 25
2020 OP-02 17 4 4 0 26 35 13 42 50 25
2019 OP 20 7 7 13 13 13 27 44 44 15
2019 OP-02 23 8 8 8 15 8 31 50 38 15

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 0 4 13 51 12 19 0 5 78 15
2024 OP-02 0 0 15 57 14 14 0 0 83 15
2022 OP-02 0 5 18 5 7 65 0 15 35 15
2020 OP 0 26 30 4 9 26 4 38 19 25
2020 OP-02 0 26 30 4 9 26 4 38 19 25
2019 OP 27 13 27 13 0 20 0 50 17 15
2019 OP-02 31 8 23 15 0 23 0 50 20 15

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 OP 13 43 17 13 9 4 0 59 23 25
2020 OP-02 13 43 17 13 9 4 0 59 23 25
2019 OP 33 33 13 13 0 7 0 71 14 15
2019 OP-02 31 31 15 15 0 8 0 67 17 15

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2020 OP 0 100 25
2020 OP-02 0 100 25

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 OP-02 0 0 21 17 0 62 0 0 45 15
2020 OP 0 26 26 4 9 30 4 40 20 25
2020 OP-02 0 26 26 4 9 30 4 40 20 25
2019 OP 13 20 13 7 7 33 7 56 22 15
2019 OP-02 15 8 15 8 8 38 8 43 29 15

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 OP 13 43 17 4 9 13 0 65 15 25
2020 OP-02 13 43 17 4 9 13 0 65 15 25
2019 OP 40 20 27 0 7 7 0 64 7 15
2019 OP-02 38 15 31 0 8 8 0 58 8 15

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 OP 21 79 15
2024 OP-02 20 80 15
2022 OP 12 88 20
2022 OP-02 5 95 15
2020 OP 9 91 25
2020 OP-02 9 91 25
2019 OP 0 100 15
2019 OP-02 0 100 15

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 29 27 13 19 12 0 0 56 31 15
2024 OP-02 29 22 15 22 13 0 0 51 35 15
2022 OP 49 24 5 18 4 0 0 73 23 20
2022 OP-02 51 25 6 13 5 0 0 76 18 15
2020 OP 48 26 13 4 4 0 4 77 9 25
2020 OP-02 48 26 13 4 4 0 4 77 9 25
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 57 23 0 20 0 0 0 80 20 15
2024 OP-02 51 26 0 22 0 0 0 78 22 15
2022 OP 58 19 5 4 13 0 0 77 17 20
2022 OP-02 58 24 7 5 6 0 0 82 11 15
2020 OP 57 22 9 4 9 0 0 78 13 25
2020 OP-02 57 22 9 4 9 0 0 78 13 25

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 0 0 30 0 27 6 37 47 0 15
2024 OP-02 0 0 29 0 23 6 42 44 0 15
2022 OP 12 0 9 15 37 6 21 71 17 20
2022 OP-02 5 0 11 14 41 7 21 77 8 15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 30 44 13 0 13 0 0 74 13 15
2024 OP-02 30 41 14 0 14 0 0 71 14 15
2022 OP 23 30 14 24 8 0 0 53 32 20
2022 OP-02 29 28 18 25 0 0 0 57 25 15
2020 OP 13 48 22 13 4 0 0 61 17 25
2020 OP-02 13 48 22 13 4 0 0 61 17 25
2019 OP 40 47 7 7 0 0 0 87 7 15
2019 OP-02 31 54 8 8 0 0 0 85 8 15

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 OP 16 17 28 39 0 15
2024 OP-02 14 14 28 44 0 15
2022 OP 6 36 34 24 0 20
2022 OP-02 8 30 42 20 0 15

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 57 25 0 0 7 12 0 92 8 15
2024 OP-02 51 28 0 0 8 13 0 91 9 15
2022 OP 58 19 5 4 13 0 0 77 17 20
2022 OP-02 63 19 7 5 6 0 0 82 11 15
2020 OP 39 22 22 4 13 0 0 61 17 25
2020 OP-02 39 22 22 4 13 0 0 61 17 25

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 45 18 6 6 25 0 0 63 32 15
2024 OP-02 38 20 6 7 28 0 0 58 36 15
2022 OP 50 27 5 4 13 0 0 77 17 20
2022 OP-02 58 24 7 5 6 0 0 82 11 15
2020 OP 26 35 22 4 13 0 0 61 17 25
2020 OP-02 26 35 22 4 13 0 0 61 17 25

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 0 30 19 27 24 0 0 30 51 15
2024 OP-02 0 21 22 30 27 0 0 21 57 15
2022 OP 15 27 22 14 23 0 0 41 37 20
2022 OP-02 13 28 22 17 18 0 0 42 36 15
2020 OP 18 36 5 18 23 0 0 55 41 20
2020 OP-02 18 36 5 18 23 0 0 55 41 20
2019 OP 7 40 20 20 13 0 0 47 33 15
2019 OP-02 8 38 23 15 15 0 0 46 31 15

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 17 42 10 13 11 0 6 18 82 15
2024 OP-02 15 44 7 14 13 0 7 17 83 15
2022 OP 34 49 9 8 0 0 0 20
2022 OP-02 32 57 11 0 0 0 0 15
2020 OP 35 43 13 4 4 0 0 25
2020 OP-02 35 43 13 4 4 0 0 25
2019 OP 7 40 33 7 13 0 0 15
2019 OP-02 8 38 31 8 15 0 0 15

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 7 30 50 13 0 0 0 7 93 15
2024 OP-02 8 34 43 14 0 0 0 8 92 15
2022 OP 7 25 23 24 15 0 6 20
2022 OP-02 9 31 19 20 14 0 8 15
2020 OP 13 22 30 9 22 4 0 25
2020 OP-02 13 22 30 9 22 4 0 25
2019 OP 13 13 47 7 20 0 0 15
2019 OP-02 15 8 46 8 23 0 0 15

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 33 51 16 0 0 0 0 33 67 15
2024 OP-02 37 48 14 0 0 0 0 37 63 15
2022 OP 22 36 11 13 12 0 6 20
2022 OP-02 28 36 14 6 9 0 8 15
2020 OP 39 30 13 4 9 4 0 25
2020 OP-02 39 30 13 4 9 4 0 25
2019 OP 33 47 7 13 0 0 0 15
2019 OP-02 31 46 8 15 0 0 0 15

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 20 30 28 22 0 0 0 20 80 15
2024 OP-02 23 28 28 21 0 0 0 23 77 15
2022 OP 11 26 24 22 17 0 0 20
2022 OP-02 14 32 25 13 16 0 0 15
2020 OP 22 17 30 13 13 4 0 25
2020 OP-02 22 17 30 13 13 4 0 25
2019 OP 20 7 27 13 33 0 0 15
2019 OP-02 23 0 23 15 38 0 0 15

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 58 30 0 0 0 0 12 66 34 15
2024 OP-02 57 30 0 0 0 0 13 65 35 15
2022 OP 56 14 9 15 0 0 6 20
2022 OP-02 66 12 6 9 0 0 8 15
2020 OP 57 30 0 4 9 0 0 25
2020 OP-02 57 30 0 4 9 0 0 25
2019 OP 64 14 0 7 7 0 7 15
2019 OP-02 62 15 0 8 8 0 8 15

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 13 59 12 7 9 0 0 13 87 15
2024 OP-02 14 58 13 8 6 0 0 14 86 15
2022 OP 21 38 4 13 24 0 0 20
2022 OP-02 27 43 0 11 20 0 0 15
2020 OP 35 17 22 9 17 0 0 25
2020 OP-02 35 17 22 9 17 0 0 25
2019 OP 13 47 20 13 7 0 0 15
2019 OP-02 15 46 23 8 8 0 0 15

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 21 33 23 6 17 0 0 21 79 15
2024 OP-02 24 28 22 7 19 0 0 24 76 15
2022 OP 9 56 8 15 12 0 0 20
2022 OP-02 6 65 5 18 5 0 0 15
2020 OP 26 26 22 22 4 0 0 25
2020 OP-02 26 26 22 22 4 0 0 25
2019 OP 13 40 27 20 0 0 0 15
2019 OP-02 8 38 31 23 0 0 0 15

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 27 25 36 12 0 0 0 27 73 15
2024 OP-02 31 28 28 14 0 0 0 31 69 15
2022 OP 10 35 40 4 5 0 6 20
2022 OP-02 13 39 35 0 6 0 8 15
2020 OP 17 26 30 17 4 4 0 25
2020 OP-02 17 26 30 17 4 4 0 25
2019 OP 7 53 27 7 7 0 0 15
2019 OP-02 8 46 31 8 8 0 0 15

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 33 33 28 6 0 0 0 33 67 15
2024 OP-02 37 29 28 6 0 0 0 37 63 15
2022 OP 36 32 19 5 8 0 0 20
2022 OP-02 40 35 19 6 0 0 0 15
2020 OP 17 43 22 13 4 0 0 25
2020 OP-02 17 43 22 13 4 0 0 25
2019 OP 27 33 20 20 0 0 0 15
2019 OP-02 23 38 15 23 0 0 0 15

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 36 24 16 18 6 0 0 36 64 15
2024 OP-02 37 22 15 21 6 0 0 37 63 15
2022 OP 40 37 4 0 19 0 0 20
2022 OP-02 45 36 6 0 13 0 0 15
2020 OP 39 30 17 4 9 0 0 25
2020 OP-02 39 30 17 4 9 0 0 25
2019 OP 27 47 13 7 7 0 0 15
2019 OP-02 23 46 15 8 8 0 0 15

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 49 32 7 13 0 0 0 49 51 15
2024 OP-02 46 32 8 14 0 0 0 46 54 15
2022 OP 34 39 14 4 8 0 0 20
2022 OP-02 43 39 13 5 0 0 0 15
2020 OP 43 17 26 13 0 0 0 25
2020 OP-02 43 17 26 13 0 0 0 25

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 13 25 41 9 12 0 0 13 87 15
2024 OP-02 15 28 38 7 13 0 0 15 85 15
2022 OP 29 42 12 17 0 0 0 20
2022 OP-02 36 42 11 11 0 0 0 15
2020 OP 22 48 17 13 0 0 0 25
2020 OP-02 22 48 17 13 0 0 0 25
2019 OP 13 47 33 0 7 0 0 15
2019 OP-02 15 46 31 0 8 0 0 15

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 12 25 29 12 22 0 0 12 88 15
2024 OP-02 8 28 29 13 21 0 0 8 92 15
2022 OP 24 33 11 9 22 0 0 20
2022 OP-02 31 36 9 6 18 0 0 15
2020 OP 30 30 17 9 13 0 0 25
2020 OP-02 30 30 17 9 13 0 0 25
2019 OP 27 13 13 20 27 0 0 15
2019 OP-02 23 15 15 15 31 0 0 15

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 25 57 12 0 6 0 0 25 75 15
2024 OP-02 29 52 13 0 6 0 0 29 71 15
2022 OP 37 34 21 0 8 0 0 20
2022 OP-02 41 42 16 0 0 0 0 15
2020 OP 65 30 4 0 0 0 0 25
2020 OP-02 65 30 4 0 0 0 0 25

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 76 6 0 0 0 7 12 93 7 15
2024 OP-02 73 6 0 0 0 8 14 92 8 15

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 56 7 6 11 0 7 12 70 30 15
2024 OP-02 51 8 7 13 0 8 14 65 35 15

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 75 13 6 0 0 0 6 80 20 15
2024 OP-02 72 14 7 0 0 0 7 77 23 15
2022 OP 69 10 8 0 8 5 0 20
2022 OP-02 71 12 11 0 0 6 0 15
2020 OP 78 17 4 0 0 0 0 25
2020 OP-02 78 17 4 0 0 0 0 25
2019 OP 73 13 13 0 0 0 0 15
2019 OP-02 69 15 15 0 0 0 0 15

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 39 54 7 0 0 0 0 39 61 15
2024 OP-02 35 57 8 0 0 0 0 35 65 15
2022 OP 43 26 19 4 8 0 0 20
2022 OP-02 44 33 23 0 0 0 0 15
2020 OP 61 26 4 9 0 0 0 25
2020 OP-02 61 26 4 9 0 0 0 25
2019 OP 27 60 13 0 0 0 0 15
2019 OP-02 23 62 15 0 0 0 0 15

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 35 47 6 6 0 0 6 37 63 15
2024 OP-02 31 49 7 6 0 0 7 33 67 15
2022 OP 65 14 4 5 8 5 0 20
2022 OP-02 71 12 5 6 0 6 0 15
2020 OP 52 35 0 0 13 0 0 25
2020 OP-02 52 35 0 0 13 0 0 25
2019 OP 40 47 13 0 0 0 0 15
2019 OP-02 31 54 15 0 0 0 0 15

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 52 3 0 0 0 0 45 94 6 15
2024 OP-02 58 0 0 0 0 0 42 100 0 15
2022 OP 74 0 8 0 0 0 18 20
2022 OP-02 78 0 0 0 0 0 22 15
2020 OP 65 0 0 0 0 0 35 25
2020 OP-02 65 0 0 0 0 0 35 25
2019 OP 40 0 0 0 0 0 60 15
2019 OP-02 31 0 0 0 0 0 69 15

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 59 22 6 6 0 0 7 63 37 15
2024 OP-02 58 21 7 7 0 0 8 63 37 15
2022 OP 62 17 5 0 13 0 4 20
2022 OP-02 62 21 6 0 6 0 5 15
2020 OP 70 22 9 0 0 0 0 25
2020 OP-02 70 22 9 0 0 0 0 25
2019 OP 53 27 7 0 0 0 13 15
2019 OP-02 46 31 8 0 0 0 15 15

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 87 0 0 0 13 0 0 87 13 15
2024 OP-02 86 0 0 0 14 0 0 86 14 15
2022 OP 87 5 0 8 0 0 0 20
2022 OP-02 94 6 0 0 0 0 0 15
2020 OP 61 17 13 0 4 0 4 25
2020 OP-02 61 17 13 0 4 0 4 25
2019 OP 80 7 0 0 7 7 0 15
2019 OP-02 85 8 0 0 0 8 0 15

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 45 33 15 7 0 0 0 45 55 15
2024 OP-02 51 29 13 8 0 0 0 51 49 15
2022 OP 44 29 14 5 8 0 0 20
2022 OP-02 50 31 12 6 0 0 0 15
2020 OP 43 35 17 4 0 0 0 25
2020 OP-02 43 35 17 4 0 0 0 25
2019 OP 27 60 7 7 0 0 0 15
2019 OP-02 31 62 0 8 0 0 0 15

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 7 26 56 11 0 0 0 33 11 15
2024 OP-02 8 29 50 13 0 0 0 37 13 15
2022 OP 13 21 38 24 4 0 0 34 28 20
2022 OP-02 16 27 27 25 5 0 0 43 30 15
2020 OP 13 26 22 26 13 0 0 39 39 25
2020 OP-02 13 26 22 26 13 0 0 39 39 25
2019 OP 7 33 40 20 0 0 0 40 20 15
2019 OP-02 8 31 38 23 0 0 0 38 23 15

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 6 38 49 7 0 0 0 7 43 15
2024 OP-02 6 42 43 8 0 0 0 8 49 15
2022 OP 16 36 35 13 0 0 0 13 52 20
2022 OP-02 5 45 34 16 0 0 0 16 50 15
2020 OP 22 35 26 13 4 0 0 17 57 25
2020 OP-02 22 35 26 13 4 0 0 17 57 25
2019 OP 14 29 43 7 7 0 0 14 43 15
2019 OP-02 15 31 38 8 8 0 0 15 46 15
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 OP 44 47 15
2024 OP-02 44 49 15
2022 OP 23 63 20
2022 OP-02 18 74 15
2020 OP 39 48 25
2020 OP-02 39 48 25

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 OP 25 18 0 6 6 0 44 46 54 15
2024 OP-02 28 8 0 7 6 0 50 57 43 15
2022 OP 45 15 5 0 8 6 21 20
2022 OP-02 51 14 6 0 0 8 21 15
2020 OP 61 13 13 0 0 0 13 25
2020 OP-02 61 13 13 0 0 0 13 25
2019 OP 36 43 0 7 0 7 7 15
2019 OP-02 42 33 0 8 0 8 8 10
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