2024 Public Service Employee Survey Results by Theme for Correctional Service Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - HP

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Table of contents

Top of page

Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 17 65 13 5 0 0 0 82 5 20
2024 HP-04 21 65 8 7 0 0 0 85 7 15
2022 HP 33 39 22 6 0 0 0 72 6 25
2022 HP-04 30 41 21 8 0 0 0 71 8 15
2020 HP 36 43 11 7 4 0 0 79 11 30
2020 HP-04 33 48 14 5 0 0 0 81 5 20
2019 HP 23 37 23 9 9 0 0 60 17 35
2019 HP-04 25 42 17 8 8 0 0 67 17 25

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 7 51 27 10 5 0 0 58 15 20
2024 HP-04 7 50 28 8 7 0 0 57 15 15
2022 HP 27 45 9 3 16 0 0 72 19 25
2022 HP-04 18 53 6 0 23 0 0 71 23 15
2020 HP 25 46 18 4 7 0 0 71 11 30
2020 HP-04 24 48 19 5 5 0 0 71 10 20
2019 HP 18 35 24 12 12 0 0 53 24 35
2019 HP-04 21 33 21 13 13 0 0 54 25 25

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 43 44 13 0 0 0 0 87 0 20
2024 HP-04 42 51 8 0 0 0 0 92 0 15
2022 HP 61 30 6 3 0 0 0 91 3 25
2022 HP-04 54 37 8 0 0 0 0 92 0 15
2020 HP 46 39 14 0 0 0 0 86 0 30
2020 HP-04 48 43 10 0 0 0 0 90 0 20
2019 HP 41 44 12 3 0 0 0 85 3 35
2019 HP-04 46 33 17 4 0 0 0 79 4 25

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 33 55 13 0 0 0 0 87 0 20
2024 HP-04 42 43 15 0 0 0 0 85 0 15
2022 HP 41 34 15 10 0 0 0 75 10 20
2022 HP-04 36 40 16 9 0 0 0 75 9 15
2020 HP 46 43 4 4 4 0 0 89 7 30
2020 HP-04 48 48 0 0 5 0 0 95 5 20
2019 HP 26 43 20 9 3 0 0 69 11 35
2019 HP-04 29 42 21 8 0 0 0 71 8 25

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 21 47 12 14 5 0 0 68 20 20
2024 HP-04 21 44 14 14 8 0 0 65 21 15
2022 HP 33 46 12 6 4 0 0 78 10 25
2022 HP-04 24 55 6 8 6 0 0 79 15 15
2020 HP 32 50 11 4 4 0 0 82 7 30
2020 HP-04 33 52 10 0 5 0 0 86 5 20
2019 HP 26 29 11 23 11 0 0 54 34 35
2019 HP-04 21 33 8 25 13 0 0 54 38 25

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 21 47 22 0 10 0 0 67 10 20
2024 HP-04 21 43 22 0 15 0 0 64 15 15
2022 HP 36 36 18 6 4 0 0 72 10 25
2022 HP-04 24 46 16 8 6 0 0 69 15 15
2020 HP 36 46 11 4 4 0 0 82 7 30
2020 HP-04 38 52 5 0 5 0 0 90 5 20
2019 HP 24 24 26 15 12 0 0 47 26 35
2019 HP-04 17 30 22 17 13 0 0 48 30 25

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 24 21 32 18 0 5 0 47 19 20
2024 HP-04 21 29 29 14 0 8 0 54 15 15
2022 HP 42 32 22 0 0 4 0 77 0 25
2022 HP-04 33 40 20 0 0 6 0 79 0 15
2020 HP 50 25 18 0 4 4 0 78 4 30
2020 HP-04 52 29 14 0 5 0 0 81 5 20
2019 HP 34 14 23 11 9 6 3 53 22 35
2019 HP-04 38 13 21 13 8 4 4 55 23 25
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 33 40 12 10 0 0 5 77 10 20
2024 HP-04 21 50 14 7 0 0 7 77 8 15
2022 HP 32 39 10 4 11 0 4 73 16 25
2022 HP-04 25 33 15 6 16 0 5 61 23 15
2020 HP 30 37 26 4 0 0 4 69 4 25
2020 HP-04 25 40 25 5 0 0 5 68 5 20
2019 HP 26 34 14 3 9 3 11 70 13 35
2019 HP-04 21 38 8 0 13 4 17 74 16 25

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 48 30 7 10 5 0 0 78 15 20
2024 HP-04 43 36 7 7 7 0 0 79 14 15
2022 HP 38 43 4 0 0 5 11 96 0 20
2022 HP-04 30 48 0 0 0 6 16 100 0 15
2020 HP 32 39 11 7 11 0 0 71 18 30
2020 HP-04 29 43 10 5 14 0 0 71 19 20
2019 HP 38 44 12 0 6 0 0 82 6 35
2019 HP-04 30 57 9 0 4 0 0 87 4 25

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 53 44 2 0 0 0 0 98 0 20
2024 HP-04 50 50 0 0 0 0 0 100 0 15
2022 HP 58 19 18 4 0 0 0 78 4 25
2022 HP-04 51 28 15 6 0 0 0 79 6 15
2020 HP 36 39 11 7 4 0 4 78 11 30
2020 HP-04 33 48 0 10 5 0 5 85 15 20
2019 HP 44 26 18 6 6 0 0 71 12 35
2019 HP-04 39 26 22 9 4 0 0 65 13 25

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 20 29 7 15 15 13 0 57 35 20
2024 HP-04 21 21 7 16 21 14 0 48 44 15
2022 HP 29 13 29 0 21 8 0 45 23 25
2022 HP-04 25 12 27 0 30 5 0 39 32 15
2020 HP 32 21 25 7 7 7 0 58 15 30
2020 HP-04 33 29 14 5 10 10 0 68 16 20
2019 HP 21 26 21 6 24 3 0 48 30 35
2019 HP-04 22 26 17 4 30 0 0 48 35 25

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 8 27 20 16 24 5 0 37 42 20
2024 HP-04 7 20 14 22 29 7 0 29 56 15
2022 HP 24 26 20 15 14 0 0 50 30 25
2022 HP-04 19 32 12 16 21 0 0 51 37 15
2020 HP 32 25 21 14 7 0 0 57 21 30
2020 HP-04 33 33 14 10 10 0 0 67 19 20
2019 HP 17 34 14 14 20 0 0 51 34 35
2019 HP-04 17 38 13 8 25 0 0 54 33 25

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 0 36 23 11 31 0 0 36 42 20
2024 HP-04 0 20 21 15 43 0 0 20 58 15
2022 HP 20 26 20 0 26 8 0 51 28 25
2022 HP-04 12 33 12 0 37 5 0 48 39 15
2020 HP 19 26 33 11 11 0 0 44 22 25
2020 HP-04 19 29 24 14 14 0 0 48 29 20
2019 HP 18 18 24 21 21 0 0 35 41 35
2019 HP-04 17 25 25 17 17 0 0 42 33 25

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 0 35 12 29 24 0 0 35 53 20
2024 HP-04 0 28 14 30 29 0 0 28 59 15
2022 HP 26 21 19 8 25 0 0 47 34 25
2022 HP-04 21 25 18 6 30 0 0 46 37 15
2020 HP 18 36 25 11 11 0 0 54 21 30
2020 HP-04 14 43 19 10 14 0 0 57 24 20
2019 HP 17 29 11 23 20 0 0 46 43 35
2019 HP-04 17 38 13 8 25 0 0 54 33 25
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 13 47 28 3 9 0 0 60 13 20
2024 HP-04 7 51 36 0 7 0 0 58 7 15
2022 HP 25 38 19 8 6 0 4 66 14 25
2022 HP-04 27 31 27 6 8 0 0 58 15 15
2020 HP 14 50 21 14 0 0 0 64 14 30
2020 HP-04 10 57 19 14 0 0 0 67 14 20
2019 HP 21 29 26 15 9 0 0 50 24 35
2019 HP-04 25 29 21 17 8 0 0 54 25 25

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 32 44 13 12 0 0 0 75 12 20
2024 HP-04 36 43 7 14 0 0 0 79 14 15
2022 HP 32 44 15 3 6 0 0 76 9 25
2022 HP-04 30 47 15 0 8 0 0 77 8 15
2020 HP 21 61 7 7 4 0 0 82 11 30
2020 HP-04 19 62 5 10 5 0 0 81 14 20
2019 HP 21 29 24 24 3 0 0 50 26 35
2019 HP-04 25 21 21 29 4 0 0 46 33 25

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 40 38 12 10 0 0 0 78 10 20
2024 HP-04 36 43 7 14 0 0 0 79 14 15
2022 HP 33 30 22 15 0 0 0 62 15 25
2022 HP-04 30 27 21 22 0 0 0 57 22 15
2020 HP 25 43 11 14 7 0 0 68 21 30
2020 HP-04 19 48 5 19 10 0 0 67 29 20
2019 HP 37 26 17 9 6 3 3 67 15 35
2019 HP-04 29 33 13 8 8 4 4 68 18 25

Job fit and development

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 19 29 15 23 14 0 0 47 38 20
2024 HP-04 14 36 15 21 14 0 0 50 35 15
2022 HP 25 20 33 21 0 0 0 45 21 25
2022 HP-04 23 25 30 21 0 0 0 49 21 15
2020 HP 21 43 7 11 18 0 0 64 29 30
2020 HP-04 19 52 5 10 14 0 0 71 24 20
2019 HP 17 14 17 34 17 0 0 31 51 35
2019 HP-04 21 13 13 33 21 0 0 33 54 25

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 43 21 27 5 0 0 5 67 5 20
2024 HP-04 36 29 28 0 0 0 7 70 0 15
2022 HP 32 27 30 0 7 4 0 62 7 25
2022 HP-04 24 33 27 0 10 6 0 61 10 15
2020 HP 25 43 21 4 7 0 0 68 11 30
2020 HP-04 19 52 14 5 10 0 0 71 14 20

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 28 13 21 12 26 0 0 41 38 20
2024 HP-04 22 15 23 9 31 0 0 37 40 15
2022 HP 29 25 22 11 9 4 0 57 21 25
2022 HP-04 25 26 21 16 12 0 0 51 29 15
2020 HP 18 43 14 11 14 0 0 61 25 30
2020 HP-04 19 43 14 5 19 0 0 62 24 20
2019 HP 17 9 26 26 17 6 0 27 45 35
2019 HP-04 17 8 25 25 17 8 0 27 45 25

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 58 21 16 0 0 5 0 62 38 20
2024 HP-04 65 21 7 0 0 7 0 70 30 15
2022 HP 37 27 8 3 11 0 14 20
2022 HP-04 50 22 7 0 16 0 6 15
2020 HP 61 18 21 0 0 0 0 30
2020 HP-04 62 19 19 0 0 0 0 20
2019 HP 56 24 12 6 0 0 3 35
2019 HP-04 54 25 13 4 0 0 4 25

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 73 8 0 5 0 5 9 85 15 20
2024 HP-04 71 8 0 7 0 7 7 83 17 15

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 84 13 3 0 0 0 0 84 16 20
2024 HP-04 85 15 0 0 0 0 0 85 15 15
2022 HP 69 8 6 0 0 0 18 25
2022 HP-04 74 6 8 0 0 0 11 15
2020 HP 82 14 4 0 0 0 0 30
2020 HP-04 81 14 5 0 0 0 0 20
2019 HP 68 9 15 0 6 0 3 35
2019 HP-04 67 13 13 0 4 0 4 25

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 83 13 0 0 0 5 0 87 13 20
2024 HP-04 79 15 0 0 0 7 0 84 16 15

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 75 16 0 0 0 5 5 83 17 20
2024 HP-04 72 15 0 0 0 7 7 83 17 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 8 49 27 0 15 0 0 58 15 20
2024 HP-04 7 50 28 0 15 0 0 58 15 15
2022 HP 20 45 20 4 0 0 11 73 5 25
2022 HP-04 12 53 12 6 0 0 16 78 7 15
2020 HP 11 32 29 11 7 7 4 48 20 30
2020 HP-04 10 38 24 10 5 10 5 56 17 20
2019 HP 17 9 26 17 20 9 3 29 42 35
2019 HP-04 21 13 17 17 21 8 4 38 43 25

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 24 59 2 10 5 0 0 83 15 20
2024 HP-04 21 58 0 14 8 0 0 79 21 15
2022 HP 33 40 10 14 4 0 0 72 18 25
2022 HP-04 30 41 14 8 6 0 0 71 15 15
2020 HP 18 54 18 11 0 0 0 71 11 30
2020 HP-04 14 62 19 5 0 0 0 76 5 20
2019 HP 24 32 18 12 12 3 0 58 24 35
2019 HP-04 25 33 13 13 13 4 0 61 26 25

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 29 39 17 10 5 0 0 68 15 20
2024 HP-04 29 36 14 14 8 0 0 65 21 15
2022 HP 30 44 13 14 0 0 0 73 14 25
2022 HP-04 30 43 19 8 0 0 0 73 8 15
2020 HP 25 43 14 14 4 0 0 68 18 30
2020 HP-04 24 52 10 14 0 0 0 76 14 20
2019 HP 21 33 18 9 18 0 0 55 27 35
2019 HP-04 22 39 13 4 22 0 0 61 26 25

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 29 43 7 10 10 0 0 73 20 20
2024 HP-04 29 36 7 14 15 0 0 65 28 15
2022 HP 32 35 19 14 0 0 0 68 14 25
2022 HP-04 30 35 27 8 0 0 0 65 8 15
2020 HP 30 30 30 11 0 0 0 59 11 25
2020 HP-04 30 35 25 10 0 0 0 65 10 20
2019 HP 22 34 25 13 6 0 0 56 19 30
2019 HP-04 27 32 23 14 5 0 0 59 18 20

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 16 36 33 10 5 0 0 52 16 20
2024 HP-04 14 28 43 8 8 0 0 42 15 15
2022 HP 17 48 25 6 0 4 0 68 6 25
2022 HP-04 12 48 25 8 0 6 0 64 9 15
2020 HP 22 37 22 11 4 4 0 62 15 25
2020 HP-04 20 40 20 15 0 5 0 63 16 20
2019 HP 20 17 34 17 11 0 0 37 29 35
2019 HP-04 21 17 33 17 13 0 0 38 29 25

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 19 55 16 2 8 0 0 73 10 20
2024 HP-04 7 71 15 0 7 0 0 78 7 15
2022 HP 48 20 19 0 9 0 4 71 9 25
2022 HP-04 43 28 17 0 6 0 6 75 7 15
2020 HP 29 36 18 7 7 0 4 67 15 30
2020 HP-04 29 33 19 5 10 0 5 65 15 20
2019 HP 26 31 23 11 9 0 0 57 20 35
2019 HP-04 29 29 17 13 13 0 0 58 25 25

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 63 17 12 8 0 0 0 80 8 20
2024 HP-04 72 7 14 7 0 0 0 79 7 15
2022 HP 71 17 9 0 3 0 0 88 3 25
2022 HP-04 73 19 8 0 0 0 0 92 0 15
2020 HP 54 31 15 0 0 0 0 85 0 25
2020 HP-04 58 26 16 0 0 0 0 84 0 20
2019 HP 31 37 17 3 9 3 0 71 12 35
2019 HP-04 33 33 21 0 8 4 0 70 9 25

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 29 26 17 13 0 5 10 65 16 20
2024 HP-04 29 22 14 14 0 8 14 65 18 15
2022 HP 23 39 28 0 0 0 11 69 0 20
2022 HP-04 20 36 29 0 0 0 16 66 0 15

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 HP 32 57 10 20
2024 HP-04 21 72 7 15
2022 HP 14 53 32 25
2022 HP-04 11 53 36 15
2020 HP 14 64 21 30
2020 HP-04 10 71 19 20
2019 HP 23 40 37 35
2019 HP-04 17 42 42 25
Top of page

Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 31 51 7 5 5 0 0 82 10 20
2024 HP-04 35 43 7 7 8 0 0 78 15 15
2022 HP 36 46 4 8 6 0 0 82 14 25
2022 HP-04 24 62 0 6 8 0 0 85 15 15
2020 HP 25 54 14 4 4 0 0 79 7 30
2020 HP-04 24 52 14 5 5 0 0 76 10 20
2019 HP 29 38 18 12 3 0 0 68 15 35
2019 HP-04 33 33 13 17 4 0 0 67 21 25

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 3 40 17 26 14 0 0 43 40 20
2024 HP-04 0 41 14 30 15 0 0 41 45 15
2022 HP 21 26 23 19 10 0 0 47 30 25
2022 HP-04 19 33 12 22 15 0 0 51 37 15
2020 HP 25 32 29 11 4 0 0 57 14 30
2020 HP-04 29 38 19 10 5 0 0 67 14 20
2019 HP 18 21 35 15 6 6 0 41 22 35
2019 HP-04 17 22 39 13 4 4 0 41 18 25

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 9 18 17 44 13 0 0 57 27 20
2024 HP-04 8 21 14 44 14 0 0 58 28 15
2022 HP 0 9 36 35 10 0 10 50 10 25
2022 HP-04 0 8 25 51 10 0 6 65 9 15
2020 HP 7 18 39 18 18 0 0 36 25 30
2020 HP-04 5 19 38 19 19 0 0 38 24 20
2019 HP 9 26 29 23 11 0 3 35 35 35
2019 HP-04 8 25 29 21 17 0 0 38 33 25

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 22 40 37 0 0 0 0 0 63 20
2024 HP-04 15 44 42 0 0 0 0 0 58 15
2022 HP 10 48 29 3 0 0 10 3 64 25
2022 HP-04 14 49 30 0 0 0 6 0 68 15
2020 HP 7 32 32 11 14 4 0 26 41 30
2020 HP-04 10 19 38 14 14 5 0 30 30 20
2019 HP 29 34 20 3 11 3 0 15 65 35
2019 HP-04 29 29 21 4 13 4 0 17 61 25

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 10 12 24 42 11 0 0 53 23 20
2024 HP-04 15 14 21 36 15 0 0 51 29 15
2022 HP 6 15 21 24 12 3 19 47 27 25
2022 HP-04 8 22 21 19 18 0 12 42 35 15
2020 HP 0 4 48 33 11 4 0 46 4 25
2020 HP-04 0 0 40 45 10 5 0 58 0 20
2019 HP 11 17 29 23 20 0 0 43 29 35
2019 HP-04 8 21 29 21 21 0 0 42 29 25

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 15 28 19 20 17 0 0 37 44 20
2024 HP-04 8 27 21 20 23 0 0 44 35 15
2022 HP 4 10 37 28 11 0 10 43 16 25
2022 HP-04 6 15 33 28 12 0 6 43 22 15
2020 HP 7 14 32 32 7 0 7 42 23 30
2020 HP-04 5 14 33 33 5 0 10 42 21 20
2019 HP 23 23 29 9 17 0 0 26 46 35
2019 HP-04 25 25 21 8 21 0 0 29 50 25

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 0 9 24 25 36 0 5 64 10 20
2024 HP-04 0 7 22 21 42 0 8 68 7 15
2022 HP 4 4 21 26 19 0 25 61 12 25
2022 HP-04 6 6 15 27 24 0 22 65 16 15
2020 HP 4 4 29 36 21 0 7 62 8 30
2020 HP-04 5 5 29 29 29 0 5 60 10 20
2019 HP 3 20 26 23 23 3 3 48 24 35
2019 HP-04 0 21 29 13 29 4 4 45 23 25

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 14 19 28 24 15 0 0 38 33 20
2024 HP-04 8 14 35 22 21 0 0 43 22 15
2022 HP 8 32 29 8 10 4 10 20 46 25
2022 HP-04 6 42 19 11 10 6 6 24 55 15
2020 HP 11 18 39 11 14 0 7 27 31 30
2020 HP-04 14 10 43 10 14 0 10 26 26 20
2019 HP 20 29 23 11 9 6 3 22 53 35
2019 HP-04 17 29 21 8 13 8 4 24 52 25

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 19 15 37 21 8 0 0 29 34 20
2024 HP-04 15 14 36 29 7 0 0 36 28 15
2022 HP 3 16 45 13 14 0 10 29 21 25
2022 HP-04 0 23 48 13 10 0 6 24 25 15
2020 HP 4 14 39 18 21 0 4 41 19 30
2020 HP-04 5 10 33 24 24 0 5 50 15 20
2019 HP 14 31 31 9 11 0 3 21 47 35
2019 HP-04 13 29 25 13 17 0 4 30 43 25

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 0 20 27 37 15 0 0 20 52 20
2024 HP-04 0 20 28 30 21 0 0 20 52 15
2022 HP 19 14 34 12 21 0 0 32 33 25
2022 HP-04 19 12 33 6 30 0 0 30 37 15
2020 HP 11 32 32 11 11 4 0 44 22 30
2020 HP-04 10 38 29 5 14 5 0 50 20 20
2019 HP 15 21 32 18 12 3 0 36 30 35
2019 HP-04 17 22 26 17 13 4 0 41 32 25

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 34 35 18 8 5 0 0 70 13 20
2024 HP-04 36 36 22 7 0 0 0 71 7 15
2022 HP 49 35 12 0 4 0 0 84 4 25
2022 HP-04 54 39 6 0 0 0 0 94 0 15
2020 HP 26 44 22 4 4 0 0 70 7 25
2020 HP-04 30 50 10 5 5 0 0 80 10 20
2019 HP 29 29 20 11 11 0 0 57 23 35
2019 HP-04 38 25 8 13 17 0 0 63 29 25

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 35 43 22 0 0 0 0 78 0 20
2024 HP-04 28 50 22 0 0 0 0 78 0 15
2022 HP 38 41 12 4 4 0 0 80 9 25
2022 HP-04 39 49 6 6 0 0 0 87 6 15
2020 HP 36 36 18 11 0 0 0 71 11 30
2020 HP-04 38 43 10 10 0 0 0 81 10 20
2019 HP 29 37 20 6 9 0 0 66 14 35
2019 HP-04 29 42 8 8 13 0 0 71 21 25

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 31 37 27 5 0 0 0 68 5 20
2024 HP-04 28 43 29 0 0 0 0 71 0 15
2022 HP 37 43 16 0 0 4 0 83 0 25
2022 HP-04 36 51 13 0 0 0 0 87 0 15
2020 HP 32 54 11 4 0 0 0 86 4 30
2020 HP-04 38 48 10 5 0 0 0 86 5 20
2019 HP 26 54 9 6 6 0 0 80 11 35
2019 HP-04 29 50 4 8 8 0 0 79 17 25

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 16 57 17 0 5 5 0 77 6 20
2024 HP-04 14 57 14 0 8 8 0 77 8 15
2022 HP 35 27 34 0 0 4 0 64 0 25
2022 HP-04 33 33 27 0 0 6 0 71 0 15
2020 HP 32 50 14 0 0 4 0 85 0 30
2020 HP-04 33 57 10 0 0 0 0 90 0 20
2019 HP 34 14 34 9 9 0 0 49 17 35
2019 HP-04 38 13 29 13 8 0 0 50 21 25

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 19 46 7 11 5 5 5 73 19 20
2024 HP-04 14 48 7 16 8 8 0 67 25 15
2022 HP 33 41 16 4 0 6 0 79 5 25
2022 HP-04 31 48 6 6 0 8 0 86 7 15
2020 HP 25 39 29 4 0 4 0 67 4 30
2020 HP-04 24 48 19 5 0 5 0 75 5 20
2019 HP 29 17 34 6 6 9 0 50 13 35
2019 HP-04 29 17 29 8 4 13 0 52 14 25

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 29 54 7 5 5 0 0 83 10 20
2024 HP-04 21 64 7 0 8 0 0 85 8 15
2022 HP 42 40 8 6 4 0 0 82 10 25
2022 HP-04 38 40 6 8 6 0 0 79 15 15
2020 HP 46 39 7 7 0 0 0 86 7 30
2020 HP-04 52 38 5 5 0 0 0 90 5 20
2019 HP 31 26 23 11 9 0 0 57 20 35
2019 HP-04 29 25 25 13 8 0 0 54 21 25

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 44 27 7 16 0 0 5 76 17 20
2024 HP-04 42 21 7 22 0 0 8 69 24 15
2022 HP 63 19 3 4 4 0 6 87 9 25
2022 HP-04 76 17 0 6 0 0 0 94 6 15

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 41 34 0 16 3 0 5 80 20 20
2024 HP-04 42 28 0 22 0 0 8 76 24 15
2022 HP 46 32 8 4 0 4 6 87 5 25
2022 HP-04 62 32 6 0 0 0 0 94 0 15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 17 34 17 11 5 11 5 60 19 20
2024 HP-04 7 34 21 15 8 15 0 48 27 15
2022 HP 20 41 16 0 0 22 0 79 0 25
2022 HP-04 12 55 12 0 0 21 0 85 0 15
2020 HP 29 36 29 0 0 7 0 69 0 30
2020 HP-04 29 38 24 0 0 10 0 74 0 20

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 21 57 12 5 0 5 0 82 5 20
2024 HP-04 21 57 8 7 0 7 0 84 8 15
2022 HP 55 16 11 4 0 9 4 82 5 25
2022 HP-04 52 18 16 0 0 8 6 81 0 15
2020 HP 39 32 18 4 0 0 7 77 4 30
2020 HP-04 38 33 19 0 0 0 10 79 0 20

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 0 10 34 10 8 38 0 16 30 20
2024 HP-04 0 14 37 8 7 35 0 21 23 15
2022 HP 14 9 33 6 3 25 10 35 14 20
2022 HP-04 20 13 20 9 0 23 15 54 14 15

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 7 32 17 18 20 5 0 42 40 20
2024 HP-04 7 22 21 21 22 8 0 31 46 15
2022 HP 35 26 16 8 9 0 6 65 18 25
2022 HP-04 42 27 19 6 6 0 0 69 12 15
2020 HP 21 29 21 11 18 0 0 50 29 30
2020 HP-04 19 33 19 10 19 0 0 52 29 20
2019 HP 26 26 17 11 20 0 0 51 31 35
2019 HP-04 33 25 13 13 17 0 0 58 29 25

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 13 29 25 12 20 0 0 42 33 20
2024 HP-04 14 15 29 14 29 0 0 28 43 15
2022 HP 21 30 24 10 15 0 0 51 25 25
2022 HP-04 19 27 25 14 15 0 0 46 29 15
2020 HP 21 43 18 14 4 0 0 64 18 30
2020 HP-04 24 38 19 14 5 0 0 62 19 20
2019 HP 20 26 23 17 11 3 0 47 29 35
2019 HP-04 21 25 21 17 13 4 0 48 30 25

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 11 35 23 16 10 5 0 48 28 20
2024 HP-04 7 20 29 22 15 7 0 29 40 15
2022 HP 25 38 12 9 11 6 0 66 21 25
2022 HP-04 19 38 13 6 16 8 0 62 24 15
2020 HP 25 43 18 7 7 0 0 68 14 30
2020 HP-04 29 38 19 10 5 0 0 67 14 20
2019 HP 26 26 17 17 11 3 0 53 29 35
2019 HP-04 25 29 13 17 13 4 0 57 30 25

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 11 43 20 17 5 0 5 56 23 20
2024 HP-04 7 43 22 15 7 0 7 54 23 15
2022 HP 31 38 12 9 10 0 0 69 19 25
2022 HP-04 28 38 12 6 15 0 0 67 21 15
2020 HP 25 43 11 7 14 0 0 68 21 30
2020 HP-04 24 48 10 5 14 0 0 71 19 20
2019 HP 20 29 17 14 17 3 0 50 32 35
2019 HP-04 21 29 13 13 21 4 0 52 35 25

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 18 40 14 11 16 0 0 58 27 20
2024 HP-04 21 44 14 7 15 0 0 65 22 15
2022 HP 13 61 8 9 10 0 0 74 19 25
2022 HP-04 19 52 6 8 15 0 0 71 23 15
2020 HP 21 61 7 11 0 0 0 82 11 30
2020 HP-04 29 52 10 10 0 0 0 81 10 20

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 34 22 15 13 16 0 0 56 29 20
2024 HP-04 36 15 21 14 15 0 0 51 29 15
2022 HP 34 42 4 8 12 0 0 76 19 25
2022 HP-04 37 33 6 6 17 0 0 71 23 15
2020 HP 43 39 4 14 0 0 0 82 14 30
2020 HP-04 48 33 5 14 0 0 0 81 14 20
2019 HP 29 40 17 3 11 0 0 69 14 35
2019 HP-04 33 29 17 4 17 0 0 63 21 25

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 13 44 9 22 5 5 0 61 29 20
2024 HP-04 14 58 7 14 0 8 0 78 15 15
2022 HP 47 20 17 17 0 0 0 66 17 25
2022 HP-04 51 29 12 8 0 0 0 79 8 15
2020 HP 32 32 11 18 7 0 0 64 25 30
2020 HP-04 33 38 5 19 5 0 0 71 24 20
2019 HP 20 43 9 20 9 0 0 63 29 35
2019 HP-04 25 42 8 21 4 0 0 67 25 25

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 53 33 5 0 0 0 8 94 0 20
2024 HP-04 56 37 0 0 0 0 7 100 0 15

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 54 33 5 0 0 0 8 95 0 20
2024 HP-04 49 37 7 0 0 0 7 93 0 15

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 63 27 5 0 0 0 5 95 0 20
2024 HP-04 64 29 0 0 0 0 7 100 0 15
2022 HP 84 12 0 0 0 0 4 100 0 25
2022 HP-04 88 12 0 0 0 0 0 100 0 15
2019 HP 69 23 3 0 0 0 6 97 0 35
2019 HP-04 63 29 4 0 0 0 4 96 0 25

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 26 2 0 20 10 26 15 48 52 20
2024 HP-04 29 0 0 22 8 28 14 49 51 15
2022 HP 23 18 4 4 3 36 12 78 14 25
2022 HP-04 33 13 6 0 0 36 13 88 0 15
2020 HP 21 4 11 4 14 25 21 47 33 30
2020 HP-04 24 5 5 5 19 19 24 50 42 20
2019 HP 20 11 11 9 11 23 14 50 32 35
2019 HP-04 21 13 4 13 13 21 17 53 40 25

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HP 0 100 20
2024 HP-04 0 100 15
2019 HP 18 82 35

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 HP 24 9 12 8 9 31 9 54 27 25
2020 HP 29 18 21 7 11 14 0 54 21 30
2020 HP-04 33 19 14 5 10 19 0 65 18 20
2019 HP 26 20 26 9 17 3 0 47 26 35
2019 HP-04 29 17 25 8 17 4 0 48 26 25

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 HP 29 21 25 15 4 6 0 53 21 25
2020 HP 39 21 21 11 4 4 0 63 15 30
2020 HP-04 43 24 14 14 0 5 0 70 15 20
2019 HP 31 17 26 11 11 3 0 50 24 35
2019 HP-04 33 21 25 8 13 0 0 54 21 25

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HP-04 0 100 15

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 HP 20 13 21 8 0 34 4 53 12 25
2020 HP 33 15 30 4 0 15 4 59 5 25
2020 HP-04 35 20 15 5 0 20 5 73 7 20
2019 HP 29 14 31 3 9 11 3 50 13 35
2019 HP-04 33 17 29 0 13 4 4 55 14 25

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 19 47 8 15 0 11 0 74 17 20
2022 HP 38 31 11 15 0 6 0 73 16 25
2022 HP-04 37 38 0 16 0 8 0 83 17 15
2020 HP 41 33 22 0 0 4 0 77 0 25
2020 HP-04 45 35 15 0 0 5 0 84 0 20
2019 HP 35 21 26 3 9 3 3 59 13 35
2019 HP-04 39 17 26 0 13 0 4 59 14 25

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HP 5 95 20
2024 HP-04 8 92 15
2022 HP 9 91 25
2022 HP-04 8 92 15
2020 HP 0 100 25
2020 HP-04 0 100 20
2019 HP 18 82 35
2019 HP-04 23 77 20

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 19 59 13 5 0 5 0 81 5 20
2024 HP-04 14 64 15 0 0 7 0 83 0 15
2022 HP 24 48 23 0 0 4 0 76 0 25
2022 HP-04 19 53 22 0 0 6 0 76 0 15
2020 HP 26 33 22 11 0 4 4 64 12 25
2020 HP-04 25 30 25 15 0 0 5 58 16 20
Top of page

Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 47 40 8 5 0 0 0 88 5 20
2024 HP-04 49 51 0 0 0 0 0 100 0 15
2022 HP 40 32 18 10 0 0 0 72 10 25
2022 HP-04 36 35 21 8 0 0 0 71 8 15
2020 HP 36 32 11 14 7 0 0 68 21 30
2020 HP-04 29 38 10 14 10 0 0 67 24 20

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 5 8 7 5 48 9 17 72 18 20
2024 HP-04 8 7 7 7 51 7 14 73 18 15
2022 HP 0 4 12 10 54 9 11 80 5 25
2022 HP-04 0 6 0 8 61 8 16 92 8 15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 11 26 38 0 15 10 0 41 17 20
2024 HP-04 7 28 44 0 15 7 0 37 16 15
2022 HP 18 36 12 18 4 12 0 61 25 25
2022 HP-04 12 47 18 8 6 8 0 65 16 15
2020 HP 18 50 25 4 0 4 0 70 4 30
2020 HP-04 14 52 24 5 0 5 0 70 5 20
2019 HP 20 37 20 9 9 6 0 61 18 35
2019 HP-04 21 33 21 4 13 8 0 59 18 25

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 HP 19 56 13 7 5 20
2024 HP-04 22 64 7 0 8 15
2022 HP 11 50 23 12 4 25
2022 HP-04 12 52 23 6 6 15

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 38 51 7 0 0 5 0 93 0 20
2024 HP-04 36 57 0 0 0 7 0 100 0 15
2022 HP 36 38 18 4 0 4 0 77 4 25
2022 HP-04 30 49 15 6 0 0 0 79 6 15
2020 HP 30 33 11 15 0 11 0 71 17 25
2020 HP-04 20 45 10 15 0 10 0 72 17 20

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 37 46 12 0 5 0 0 83 5 20
2024 HP-04 35 65 0 0 0 0 0 100 0 15
2022 HP 36 36 14 4 10 0 0 72 14 25
2022 HP-04 30 41 15 6 8 0 0 71 14 15
2020 HP 30 37 7 11 15 0 0 67 26 25
2020 HP-04 20 50 5 5 20 0 0 70 25 20

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 15 51 5 19 10 0 0 66 29 20
2024 HP-04 21 57 7 0 15 0 0 78 15 15
2022 HP 33 22 20 21 4 0 0 55 25 25
2022 HP-04 30 27 13 24 6 0 0 57 30 15
2020 HP 21 36 29 11 4 0 0 57 14 30
2020 HP-04 24 38 29 10 0 0 0 62 10 20
2019 HP 18 32 15 26 9 0 0 50 35 35
2019 HP-04 21 29 13 29 8 0 0 50 38 25

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 16 5 36 19 25 0 0 16 84 20
2024 HP-04 14 0 51 14 22 0 0 14 86 15
2022 HP 3 18 30 12 37 0 0 25
2022 HP-04 0 18 28 12 42 0 0 15
2020 HP 14 25 25 11 25 0 0 30
2020 HP-04 14 19 29 10 29 0 0 20
2019 HP 6 14 26 17 37 0 0 35
2019 HP-04 8 13 29 17 33 0 0 25

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 22 35 18 10 15 0 0 22 78 20
2024 HP-04 30 34 14 0 22 0 0 30 70 15
2022 HP 36 40 16 3 4 0 0 25
2022 HP-04 30 45 19 0 6 0 0 15
2020 HP 29 43 29 0 0 0 0 30
2020 HP-04 29 43 29 0 0 0 0 20
2019 HP 23 29 26 17 6 0 0 35
2019 HP-04 29 21 29 17 4 0 0 25

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 38 30 24 2 5 0 0 38 62 20
2024 HP-04 44 21 28 0 8 0 0 44 56 15
2022 HP 38 27 12 18 6 0 0 25
2022 HP-04 24 34 13 21 8 0 0 15
2020 HP 43 39 18 0 0 0 0 30
2020 HP-04 48 33 19 0 0 0 0 20
2019 HP 29 26 23 9 6 3 6 35
2019 HP-04 33 25 25 8 0 4 4 25

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 21 30 18 12 18 0 0 21 79 20
2024 HP-04 30 28 21 7 15 0 0 30 70 15
2022 HP 50 11 15 16 3 0 4 25
2022 HP-04 53 16 12 13 0 0 6 15
2020 HP 21 39 21 7 11 0 0 30
2020 HP-04 19 43 24 5 10 0 0 20
2019 HP 18 15 21 18 26 0 3 35
2019 HP-04 26 4 26 22 22 0 0 25

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 57 23 7 3 9 0 0 57 43 20
2024 HP-04 66 21 7 0 7 0 0 66 34 15
2022 HP 70 23 0 0 7 0 0 25
2022 HP-04 76 18 0 0 6 0 0 15
2020 HP 56 30 11 4 0 0 0 25
2020 HP-04 55 35 10 0 0 0 0 20
2019 HP 29 40 14 6 9 0 3 35
2019 HP-04 33 38 17 4 8 0 0 25

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 45 24 8 7 16 0 0 45 55 20
2024 HP-04 51 28 7 0 15 0 0 51 49 15
2022 HP 37 41 7 4 10 0 0 25
2022 HP-04 34 38 6 6 15 0 0 15
2020 HP 43 29 29 0 0 0 0 30
2020 HP-04 43 29 29 0 0 0 0 20
2019 HP 34 19 31 13 3 0 0 30
2019 HP-04 41 14 27 14 5 0 0 20

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 47 28 13 2 10 0 0 47 53 20
2024 HP-04 51 21 14 0 15 0 0 51 49 15
2022 HP 49 16 20 10 4 0 0 25
2022 HP-04 46 12 21 14 6 0 0 15
2020 HP 25 43 21 11 0 0 0 30
2020 HP-04 29 43 19 10 0 0 0 20
2019 HP 23 29 37 6 6 0 0 35
2019 HP-04 25 33 33 0 8 0 0 25

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 49 18 18 5 10 0 0 49 51 20
2024 HP-04 51 14 21 0 15 0 0 51 49 15
2022 HP 35 36 19 10 0 0 0 25
2022 HP-04 30 37 19 15 0 0 0 15
2020 HP 25 32 36 7 0 0 0 30
2020 HP-04 29 29 38 5 0 0 0 20
2019 HP 31 34 14 11 9 0 0 35
2019 HP-04 38 38 8 4 13 0 0 25

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 42 33 13 7 5 0 0 42 58 20
2024 HP-04 44 28 14 7 8 0 0 44 56 15
2022 HP 42 45 8 6 0 0 0 25
2022 HP-04 36 49 6 8 0 0 0 15
2020 HP 36 32 25 7 0 0 0 30
2020 HP-04 38 33 24 5 0 0 0 20
2019 HP 26 23 29 14 6 0 3 35
2019 HP-04 33 21 25 13 8 0 0 25

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 65 13 7 5 10 0 0 65 35 20
2024 HP-04 65 14 7 0 15 0 0 65 35 15
2022 HP 52 24 9 4 10 0 0 25
2022 HP-04 46 25 8 6 15 0 0 15
2020 HP 50 18 18 14 0 0 0 30
2020 HP-04 48 19 19 14 0 0 0 20
2019 HP 34 23 20 11 11 0 0 35
2019 HP-04 38 29 17 4 13 0 0 25

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 50 30 15 0 5 0 0 50 50 20
2024 HP-04 50 36 7 0 8 0 0 50 50 15
2022 HP 49 33 11 7 0 0 0 20
2022 HP-04 46 37 7 10 0 0 0 15
2020 HP 46 25 29 0 0 0 0 30
2020 HP-04 48 29 24 0 0 0 0 20

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 47 38 8 7 0 0 0 47 53 20
2024 HP-04 51 35 7 7 0 0 0 51 49 15
2022 HP 61 25 11 4 0 0 0 20
2022 HP-04 58 26 16 0 0 0 0 15
2020 HP 43 36 11 11 0 0 0 30
2020 HP-04 48 38 10 5 0 0 0 20
2019 HP 40 26 23 11 0 0 0 35
2019 HP-04 42 33 17 8 0 0 0 25

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 42 27 12 13 5 0 0 42 58 20
2024 HP-04 51 21 14 7 8 0 0 51 49 15
2022 HP 45 30 8 12 4 0 0 25
2022 HP-04 35 38 12 8 6 0 0 15
2020 HP 43 25 29 0 4 0 0 30
2020 HP-04 48 24 29 0 0 0 0 20
2019 HP 26 43 23 9 0 0 0 35
2019 HP-04 25 46 21 8 0 0 0 25

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 32 30 18 10 10 0 0 32 68 20
2024 HP-04 36 35 7 7 15 0 0 36 64 15
2022 HP 49 27 8 6 10 0 0 25
2022 HP-04 47 24 6 8 15 0 0 15
2020 HP 48 30 19 4 0 0 0 25
2020 HP-04 50 25 25 0 0 0 0 20

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 68 22 5 0 5 0 0 68 32 20
2024 HP-04 58 27 7 0 8 0 0 58 42 15

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 70 20 5 0 5 0 0 70 30 20
2024 HP-04 65 21 7 0 8 0 0 65 35 15

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 85 10 5 0 0 0 0 85 15 20
2024 HP-04 86 7 7 0 0 0 0 86 14 15
2022 HP 79 4 11 6 0 0 0 25
2022 HP-04 70 6 16 8 0 0 0 15
2020 HP 71 11 11 4 4 0 0 30
2020 HP-04 71 14 10 0 5 0 0 20
2019 HP 63 6 11 11 9 0 0 35
2019 HP-04 63 4 8 17 8 0 0 25

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 60 27 8 0 5 0 0 60 40 20
2024 HP-04 56 29 8 0 7 0 0 56 44 15
2022 HP 52 18 20 4 0 0 6 20
2022 HP-04 57 16 21 6 0 0 0 15
2020 HP 57 25 11 7 0 0 0 30
2020 HP-04 57 29 5 10 0 0 0 20
2019 HP 34 34 20 3 6 0 3 35
2019 HP-04 42 33 13 4 8 0 0 25

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 68 14 13 5 0 0 0 68 32 20
2024 HP-04 63 16 15 7 0 0 0 63 37 15
2022 HP 62 8 16 0 14 0 0 25
2022 HP-04 57 6 16 0 21 0 0 15
2020 HP 54 27 8 8 4 0 0 25
2020 HP-04 50 35 5 5 5 0 0 20
2019 HP 46 26 9 11 9 0 0 35
2019 HP-04 46 21 8 17 8 0 0 25

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 58 16 5 5 0 0 15 69 31 20
2024 HP-04 65 15 0 7 0 0 14 75 25 15
2022 HP 62 27 3 0 0 0 8 25
2022 HP-04 72 22 0 0 0 0 6 15
2020 HP 59 19 4 7 0 0 11 25
2020 HP-04 70 10 0 5 0 0 15 20
2019 HP 51 26 9 0 0 0 14 35
2019 HP-04 63 17 4 0 0 0 17 25

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 67 21 7 0 5 0 0 67 33 20
2024 HP-04 72 14 7 0 8 0 0 72 28 15
2022 HP 77 19 0 0 0 0 4 25
2022 HP-04 72 22 0 0 0 0 6 15
2020 HP 63 22 4 4 0 0 7 25
2020 HP-04 70 15 0 5 0 0 10 20
2019 HP 66 20 3 3 0 0 9 35
2019 HP-04 75 17 0 0 0 0 8 25

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 62 5 17 10 5 0 0 62 38 20
2024 HP-04 64 0 15 15 7 0 0 64 36 15
2022 HP 57 26 0 7 4 6 0 25
2022 HP-04 57 27 0 10 6 0 0 15
2020 HP 54 32 7 0 4 4 0 30
2020 HP-04 52 33 5 0 5 5 0 20
2019 HP 54 29 9 0 3 0 6 35
2019 HP-04 50 33 8 0 4 0 4 25

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 59 34 7 0 0 0 0 59 41 20
2024 HP-04 63 30 7 0 0 0 0 63 37 15
2022 HP 41 46 4 4 0 0 4 25
2022 HP-04 31 50 6 6 0 0 6 15
2020 HP 57 25 14 0 0 4 0 30
2020 HP-04 62 19 14 0 0 5 0 20
2019 HP 71 11 14 0 0 0 3 35
2019 HP-04 83 8 4 0 0 0 4 25

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 30 30 28 2 10 0 0 59 13 20
2024 HP-04 37 28 21 0 15 0 0 65 15 15
2022 HP 17 44 28 6 4 0 0 61 10 25
2022 HP-04 25 48 12 8 6 0 0 73 15 15
2020 HP 21 32 32 14 0 0 0 54 14 30
2020 HP-04 24 38 29 10 0 0 0 62 10 20
2019 HP 9 34 43 3 6 3 3 45 9 35
2019 HP-04 8 38 42 0 4 4 4 50 5 25

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 14 2 33 30 21 0 0 51 16 20
2024 HP-04 15 0 28 28 29 0 0 58 15 15
2022 HP 4 6 20 27 39 0 4 69 11 25
2022 HP-04 6 8 13 17 49 0 6 71 16 15
2020 HP 0 21 32 29 18 0 0 46 21 30
2020 HP-04 0 14 33 33 19 0 0 52 14 20
2019 HP 3 9 41 31 9 0 6 43 13 30
2019 HP-04 5 9 32 36 9 0 9 50 15 20
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HP 73 27 20
2024 HP-04 71 29 15
2022 HP 77 12 25
2022 HP-04 72 12 15
2020 HP 54 39 30
2020 HP-04 52 38 20

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HP 27 73 15
2024 HP-04 21 79 10
2022 HP 39 61 15
2022 HP-04 46 54 10
2020 HP 20 80 15
2020 HP-04 27 73 10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 32 16 9 15 15 3 11 37 63 20
2024 HP-04 35 22 0 22 14 0 8 37 63 15
2022 HP 33 9 9 18 16 0 15 25
2022 HP-04 31 12 8 14 19 0 16 15
2020 HP 37 22 22 15 4 0 0 25
2020 HP-04 35 25 25 10 5 0 0 20
2019 HP 29 17 17 14 17 6 0 35
2019 HP-04 29 17 17 13 21 4 0 25

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 0 13 7 21 52 0 8 14 79 15
2024 HP-04 0 10 10 10 60 0 11 11 78 10
2022 HP 9 32 6 9 44 0 0 41 53 20
2022 HP-04 9 37 9 7 38 0 0 46 45 10
2020 HP 7 0 27 27 40 0 0 7 67 15
2020 HP-04 0 0 36 27 36 0 0 0 64 10

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HP 0 0 7 35 51 0 8 0 93 15
2024 HP-04 0 0 10 20 59 0 11 0 89 10
2022 HP 13 22 6 13 46 0 0 35 59 20
2022 HP-04 20 17 9 7 47 0 0 37 54 10
2020 HP 7 13 20 20 40 0 0 20 60 15
2020 HP-04 0 18 27 18 36 0 0 18 55 10
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