2024 Public Service Employee Survey Results by Theme for Employment and Social Development Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

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Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 36 12 6 4 0 0 78 10 5925
2024 Health care practitioners 27 40 17 9 7 0 0 66 17 230
2024 Intelligence analysts 32 36 12 14 6 0 0 68 20 175
2024 Federal regulators 39 33 18 4 6 0 0 72 10 95
2024 Compliance, inspection and enforcement 29 40 12 9 9 0 0 70 18 1055
2024 Communications or public affairs 29 41 14 11 6 0 0 70 17 300
2024 Access to information and privacy 43 35 12 8 2 0 0 78 10 260
2024 Security 41 32 12 8 6 1 0 74 14 120
2024 Science and technology 32 47 3 16 3 0 0 79 19 30
2024 Legal services 29 46 10 12 4 0 0 75 15 30
2024 Administration and operations 35 36 13 9 6 0 0 71 15 4630
2024 Human resources 34 41 14 6 4 0 0 76 10 945
2024 Financial management 35 38 15 8 4 0 0 73 11 455
2024 Procurement 32 49 9 7 3 1 0 81 10 95
2024 Real property 25 44 11 11 9 0 0 69 20 70
2024 Material management 41 40 10 4 5 0 0 81 9 20
2024 Information management 35 35 14 8 8 0 0 70 16 315
2024 Information technology 36 37 13 7 6 1 0 73 13 995
2024 Internal audit 34 35 11 7 13 0 0 69 20 80
2024 Evaluation 26 44 12 9 8 1 0 71 17 165
2024 Data sciences 35 44 9 9 4 0 0 79 13 200
2024 Policy 28 39 14 11 8 0 0 67 19 970
2024 Project management 32 39 12 10 8 0 0 71 18 845
2024 Other services to the public 40 35 12 8 6 0 0 75 13 2545
2024 None of the above 34 37 12 10 6 0 0 72 16 1510
2022 Client contact centre 46 35 11 5 3 0 0 81 8 4915
2022 Health care practitioners 34 38 15 8 5 0 0 71 13 250
2022 Federal regulators 44 33 8 11 3 0 0 78 15 110
2022 Compliance, inspection and enforcement 37 36 14 8 6 0 0 73 14 1035
2022 Communications or public affairs 40 37 13 7 3 0 0 77 10 315
2022 Access to information and privacy 47 37 11 4 1 0 0 84 5 270
2022 Security 47 27 13 7 6 0 0 74 13 125
2022 Science and technology 41 40 13 4 3 0 0 81 7 45
2022 Legal services 36 37 9 4 14 0 0 73 18 45
2022 Administration and operations 42 37 10 7 4 0 0 79 11 4065
2022 Human resources 45 36 10 6 2 0 0 81 9 1040
2022 Financial management 46 38 12 3 1 0 0 84 4 445
2022 Procurement 50 34 8 6 2 0 0 84 8 100
2022 Real property 37 39 9 6 8 0 0 77 14 80
2022 Material management 40 45 10 4 0 0 0 85 4 25
2022 Information management 39 38 12 7 4 0 0 77 11 360
2022 Information technology 42 38 11 6 3 0 0 80 9 1075
2022 Internal audit 33 45 16 6 0 0 0 78 6 95
2022 Evaluation 41 38 14 4 3 1 0 79 7 250
2022 Data sciences 36 40 12 9 4 0 0 75 13 200
2022 Policy 38 40 11 7 4 0 0 78 11 1005
2022 Project management 41 39 10 6 3 0 0 80 10 1055
2022 Other services to the public 43 36 10 5 5 0 0 79 10 2400
2022 None of the above 43 33 11 7 5 0 0 76 13 1670
2020 Client contact centre 43 37 11 6 3 0 0 80 9 4350
2020 Health care practitioners 45 40 9 3 1 1 0 86 5 195
2020 Federal regulators 50 34 9 3 3 0 0 84 7 90
2020 Compliance, inspection and enforcement 31 39 13 9 6 1 0 71 15 855
2020 Communications or public affairs 40 38 10 9 2 0 0 79 11 265
2020 Access to information and privacy 47 40 10 2 1 0 0 87 3 180
2020 Security 43 34 12 9 3 0 0 76 12 105
2020 Science and technology 38 38 8 12 4 0 0 76 16 25
2020 Legal services 38 42 12 9 0 0 0 79 9 40
2020 Administration and operations 42 39 10 6 3 0 0 81 9 3945
2020 Human resources 44 40 8 6 2 0 0 84 8 845
2020 Financial management 46 39 9 4 2 0 0 85 6 470
2020 Procurement 48 40 3 8 1 0 0 88 9 70
2020 Real property 41 40 10 6 2 0 0 81 8 85
2020 Information management 45 39 9 4 3 0 0 84 7 275
2020 Information technology 41 41 10 6 2 0 0 82 8 930
2020 Internal audit 45 30 12 8 5 0 0 75 14 60
2020 Evaluation 44 31 17 2 6 0 1 75 8 125
2020 Data sciences 36 37 15 9 3 0 0 73 12 180
2020 Policy 37 42 9 8 3 0 0 79 12 1000
2020 Project management 39 40 9 8 3 0 0 80 11 855
2020 Other services to the public 43 35 11 7 4 0 0 78 11 2385
2020 None of the above 39 36 12 7 5 0 0 76 12 1490
2019 Client contact centre 35 39 13 7 5 0 0 74 12 3065
2019 Health care practitioners 27 34 13 12 14 0 0 61 26 160
2019 Federal regulators 41 37 10 6 5 0 0 78 12 105
2019 Compliance, inspection and enforcement 28 46 13 7 6 0 0 74 13 705
2019 Communications or public affairs 35 44 9 9 3 0 0 79 12 265
2019 Access to information and privacy 45 29 12 11 3 0 0 74 14 130
2019 Security 47 30 14 6 3 0 0 77 9 100
2019 Science and technology 36 37 18 5 2 2 0 74 7 55
2019 Legal services 35 42 14 9 0 0 0 77 9 30
2019 Administration and operations 35 39 12 8 5 0 0 75 13 3145
2019 Human resources 38 40 12 5 5 0 0 78 10 740
2019 Financial management 35 41 13 5 6 0 0 76 11 430
2019 Procurement 36 47 10 5 2 0 0 83 7 55
2019 Real property 35 34 13 11 7 0 0 69 18 70
2019 Information management 36 36 13 10 4 0 0 73 14 260
2019 Information technology 39 39 12 6 4 0 0 78 10 900
2019 Internal audit 35 43 5 12 5 0 0 77 17 75
2019 Evaluation 33 40 10 10 7 0 0 73 17 130
2019 Data sciences 41 40 10 6 3 0 0 81 9 145
2019 Policy 38 39 11 8 4 0 0 78 12 885
2019 Project management 36 38 12 8 6 0 0 74 14 770
2019 Other services to the public 34 38 13 8 6 0 0 73 14 1930
2019 None of the above 34 39 12 8 6 0 0 73 15 1350

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 34 15 8 6 0 0 71 14 5925
2024 Health care practitioners 23 37 16 12 12 0 0 60 24 230
2024 Intelligence analysts 31 41 13 8 6 1 0 73 14 175
2024 Federal regulators 31 35 20 9 6 0 0 65 15 95
2024 Compliance, inspection and enforcement 28 35 15 10 12 0 0 64 22 1055
2024 Communications or public affairs 36 34 11 10 9 0 0 70 19 300
2024 Access to information and privacy 39 37 12 7 4 1 0 77 11 260
2024 Security 41 29 13 9 6 0 1 72 15 120
2024 Science and technology 29 37 16 13 5 0 0 66 18 30
2024 Legal services 26 44 8 14 9 0 0 69 23 30
2024 Administration and operations 32 34 14 11 8 0 0 67 19 4630
2024 Human resources 36 37 14 9 4 0 0 74 12 945
2024 Financial management 35 39 14 6 5 0 0 75 11 455
2024 Procurement 27 41 16 10 6 0 0 68 16 95
2024 Real property 34 30 12 14 10 0 0 64 23 70
2024 Material management 36 48 0 5 11 0 0 84 16 20
2024 Information management 38 33 12 7 9 0 0 72 16 315
2024 Information technology 41 33 12 7 7 0 0 74 14 995
2024 Internal audit 37 31 13 9 11 0 0 68 20 80
2024 Evaluation 29 37 13 11 10 0 0 66 21 165
2024 Data sciences 40 37 9 9 5 0 0 77 14 200
2024 Policy 33 35 12 10 10 0 0 69 20 970
2024 Project management 32 32 16 11 10 0 0 64 21 845
2024 Other services to the public 34 31 15 12 9 0 0 65 21 2545
2024 None of the above 32 34 14 11 9 0 0 66 20 1510
2022 Client contact centre 40 35 14 7 4 0 0 75 11 4910
2022 Health care practitioners 32 30 17 10 10 0 0 62 20 250
2022 Federal regulators 37 36 9 10 7 0 0 73 17 110
2022 Compliance, inspection and enforcement 34 37 14 8 7 0 0 71 16 1035
2022 Communications or public affairs 42 35 11 9 3 0 0 77 12 315
2022 Access to information and privacy 44 35 11 6 3 0 0 79 9 270
2022 Security 40 29 15 6 8 1 0 70 14 125
2022 Science and technology 49 38 4 5 2 0 2 89 7 45
2022 Legal services 27 42 12 8 11 2 0 70 18 45
2022 Administration and operations 39 35 12 8 6 0 0 73 14 4060
2022 Human resources 45 36 10 6 3 0 0 81 9 1040
2022 Financial management 47 35 10 6 2 0 0 82 8 445
2022 Procurement 42 40 8 6 4 0 0 82 10 100
2022 Real property 38 38 12 9 3 0 0 76 12 80
2022 Material management 44 35 17 4 0 0 0 78 4 25
2022 Information management 38 37 14 7 3 0 0 75 11 360
2022 Information technology 44 35 11 6 4 0 0 79 9 1075
2022 Internal audit 30 40 16 12 2 0 0 70 13 95
2022 Evaluation 41 37 13 6 4 0 0 77 10 250
2022 Data sciences 41 38 9 9 1 0 0 80 11 200
2022 Policy 40 36 9 10 5 0 0 76 14 1005
2022 Project management 41 37 11 8 4 0 0 78 11 1055
2022 Other services to the public 37 32 14 10 8 0 0 69 17 2400
2022 None of the above 37 34 12 9 7 0 0 71 16 1670
2020 Client contact centre 34 36 16 9 5 0 0 70 14 4350
2020 Health care practitioners 36 38 15 6 3 0 1 75 10 195
2020 Federal regulators 43 28 16 3 10 0 0 71 13 90
2020 Compliance, inspection and enforcement 26 39 15 12 7 0 0 65 19 850
2020 Communications or public affairs 42 37 12 6 4 0 0 78 9 265
2020 Access to information and privacy 48 32 11 4 5 0 0 80 9 180
2020 Security 38 33 14 12 4 0 0 71 16 105
2020 Science and technology 44 31 4 7 12 0 0 76 20 25
2020 Legal services 47 30 10 9 5 0 0 77 14 40
2020 Administration and operations 37 35 13 9 5 0 0 72 14 3935
2020 Human resources 41 36 12 7 4 0 0 77 11 840
2020 Financial management 42 37 11 7 4 0 0 79 10 465
2020 Procurement 48 33 5 8 7 0 0 81 15 70
2020 Real property 49 35 10 5 2 0 0 83 7 80
2020 Information management 40 35 12 9 3 0 0 75 12 275
2020 Information technology 40 40 11 7 3 0 0 80 10 930
2020 Internal audit 33 41 10 11 3 0 0 75 15 60
2020 Evaluation 42 33 12 8 5 0 0 76 13 125
2020 Data sciences 37 36 14 8 5 0 0 73 13 180
2020 Policy 41 35 10 8 5 0 0 77 13 1000
2020 Project management 40 35 12 9 4 0 0 75 13 850
2020 Other services to the public 35 33 14 10 7 0 0 69 17 2380
2020 None of the above 31 37 14 10 6 1 0 69 16 1490
2019 Client contact centre 27 37 17 12 7 0 0 64 19 3055
2019 Health care practitioners 28 27 13 16 17 0 0 55 33 160
2019 Federal regulators 27 36 15 13 10 0 0 62 23 105
2019 Compliance, inspection and enforcement 22 38 19 12 9 0 0 60 21 710
2019 Communications or public affairs 42 34 12 7 4 0 0 77 11 265
2019 Access to information and privacy 36 33 15 10 6 0 0 69 16 130
2019 Security 41 37 9 7 6 0 0 78 14 100
2019 Science and technology 33 37 22 6 2 0 0 71 7 55
2019 Legal services 29 39 15 8 6 3 0 70 14 35
2019 Administration and operations 30 37 15 11 7 0 0 67 18 3140
2019 Human resources 38 34 13 9 6 0 0 72 15 735
2019 Financial management 34 40 14 7 6 0 0 74 13 425
2019 Procurement 40 34 14 9 4 0 0 74 12 55
2019 Real property 36 35 14 4 11 0 0 71 15 70
2019 Information management 32 37 14 9 8 0 0 69 17 260
2019 Information technology 39 36 12 9 4 0 0 75 13 895
2019 Internal audit 23 45 10 20 1 0 0 68 22 75
2019 Evaluation 30 36 14 16 5 0 0 66 20 130
2019 Data sciences 44 31 14 6 5 0 0 74 11 145
2019 Policy 41 35 10 8 6 0 0 76 14 885
2019 Project management 34 36 14 8 8 1 0 70 16 765
2019 Other services to the public 27 33 16 13 10 0 0 60 24 1920
2019 None of the above 28 34 14 13 10 0 0 62 23 1345

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 30 9 3 2 0 0 86 4 5920
2024 Health care practitioners 42 38 12 6 3 0 0 80 9 230
2024 Intelligence analysts 44 37 14 3 3 0 0 80 6 175
2024 Federal regulators 54 28 12 1 5 1 0 82 6 95
2024 Compliance, inspection and enforcement 44 34 12 5 5 0 0 78 10 1050
2024 Communications or public affairs 43 35 14 4 3 0 0 78 7 300
2024 Access to information and privacy 62 25 7 4 1 0 0 88 5 260
2024 Security 54 29 12 4 1 0 0 83 5 120
2024 Science and technology 41 41 15 0 3 0 0 82 3 30
2024 Legal services 43 41 14 3 0 0 0 83 3 30
2024 Administration and operations 51 31 11 4 3 0 0 82 7 4625
2024 Human resources 45 38 12 4 1 0 0 83 5 945
2024 Financial management 48 32 15 3 2 0 0 80 5 455
2024 Procurement 44 41 12 1 2 0 0 85 3 95
2024 Real property 47 34 10 9 0 0 0 81 9 70
2024 Material management 49 46 5 0 0 0 0 95 0 20
2024 Information management 49 30 12 6 4 0 0 78 10 315
2024 Information technology 52 31 10 4 3 0 0 83 8 995
2024 Internal audit 49 31 13 1 5 0 0 80 6 80
2024 Evaluation 43 37 9 6 3 1 0 81 10 165
2024 Data sciences 49 37 9 3 2 0 0 86 5 200
2024 Policy 41 36 12 6 4 0 0 77 10 970
2024 Project management 44 33 13 5 4 0 0 78 9 845
2024 Other services to the public 56 28 10 3 2 0 0 84 6 2540
2024 None of the above 51 30 12 4 3 0 0 81 6 1510
2022 Client contact centre 56 30 10 2 1 0 0 87 4 4910
2022 Health care practitioners 45 36 11 5 2 0 0 82 7 250
2022 Federal regulators 55 33 7 3 2 0 0 88 5 110
2022 Compliance, inspection and enforcement 48 33 11 6 3 0 0 81 8 1035
2022 Communications or public affairs 46 36 10 6 1 0 0 83 7 315
2022 Access to information and privacy 57 34 7 1 1 0 0 90 2 270
2022 Security 62 21 11 2 3 0 0 83 6 125
2022 Science and technology 52 29 19 0 0 0 0 81 0 45
2022 Legal services 45 36 11 2 6 0 0 81 8 45
2022 Administration and operations 55 30 10 3 2 0 0 85 5 4060
2022 Human resources 52 34 11 2 1 0 0 86 3 1040
2022 Financial management 56 33 9 2 1 0 0 89 2 445
2022 Procurement 58 26 13 1 2 0 0 84 3 95
2022 Real property 45 38 11 4 1 0 0 84 5 80
2022 Material management 43 34 11 4 7 0 0 77 11 25
2022 Information management 50 35 9 3 2 0 0 85 6 360
2022 Information technology 56 28 10 3 2 0 0 85 5 1075
2022 Internal audit 40 42 12 6 0 0 0 82 6 95
2022 Evaluation 58 32 7 2 1 0 0 90 3 250
2022 Data sciences 52 28 13 4 2 0 0 80 6 200
2022 Policy 50 34 11 4 1 0 0 83 6 1005
2022 Project management 52 33 10 3 1 0 0 85 5 1055
2022 Other services to the public 57 30 9 3 2 0 0 86 4 2400
2022 None of the above 55 29 11 4 2 0 0 84 6 1670
2020 Client contact centre 56 31 9 3 2 0 0 87 5 4310
2020 Health care practitioners 60 31 5 2 1 0 1 92 3 195
2020 Federal regulators 67 26 3 2 1 0 0 93 3 90
2020 Compliance, inspection and enforcement 45 35 11 7 2 0 0 80 9 845
2020 Communications or public affairs 52 35 8 5 1 0 0 87 5 265
2020 Access to information and privacy 70 22 4 2 1 0 1 93 2 175
2020 Security 61 24 11 1 3 0 0 85 4 100
2020 Science and technology 64 28 4 4 0 0 0 92 4 25
2020 Legal services 56 30 10 4 0 0 0 86 4 40
2020 Administration and operations 56 30 9 3 1 0 0 87 4 3910
2020 Human resources 55 32 9 2 1 0 0 87 4 840
2020 Financial management 57 31 7 2 2 0 0 88 4 470
2020 Procurement 63 31 6 0 0 0 0 94 0 70
2020 Real property 55 39 6 0 0 0 0 94 0 85
2020 Information management 56 32 7 3 2 0 0 89 4 270
2020 Information technology 56 32 9 2 1 0 0 88 3 925
2020 Internal audit 52 34 5 6 2 0 0 87 8 60
2020 Evaluation 51 34 10 1 4 1 0 85 5 125
2020 Data sciences 48 37 6 8 2 0 0 84 9 175
2020 Policy 50 35 9 4 2 0 0 85 6 985
2020 Project management 54 31 10 4 2 0 0 84 6 855
2020 Other services to the public 58 29 9 3 2 0 0 87 5 2370
2020 None of the above 52 33 9 3 3 0 0 85 6 1480
2019 Client contact centre 50 34 11 3 2 0 0 84 5 3050
2019 Health care practitioners 46 30 13 7 3 1 0 76 11 160
2019 Federal regulators 55 27 11 4 3 0 0 82 6 105
2019 Compliance, inspection and enforcement 44 36 13 4 3 0 0 80 7 710
2019 Communications or public affairs 51 36 8 4 1 0 0 87 5 265
2019 Access to information and privacy 47 34 13 4 2 1 0 82 5 130
2019 Security 57 36 3 3 2 0 0 93 5 100
2019 Science and technology 56 24 13 4 2 2 0 81 6 55
2019 Legal services 54 40 0 6 0 0 0 94 6 35
2019 Administration and operations 51 33 11 4 2 0 0 84 6 3125
2019 Human resources 52 32 11 2 2 0 0 84 4 735
2019 Financial management 44 37 12 3 3 0 0 82 7 425
2019 Procurement 42 48 5 4 2 0 0 89 5 55
2019 Real property 50 29 13 4 4 0 0 79 8 70
2019 Information management 49 35 11 4 1 0 0 84 5 260
2019 Information technology 53 32 9 4 2 0 0 86 5 895
2019 Internal audit 48 35 8 8 1 0 0 83 9 75
2019 Evaluation 42 40 12 4 2 0 0 82 6 130
2019 Data sciences 52 34 7 5 1 0 0 86 6 140
2019 Policy 48 35 10 4 2 0 0 84 6 885
2019 Project management 52 32 10 4 2 0 0 84 6 765
2019 Other services to the public 53 30 11 4 2 0 0 82 6 1905
2019 None of the above 51 33 10 4 3 0 0 84 6 1340

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 33 11 5 3 0 0 80 8 5930
2024 Health care practitioners 29 42 17 5 6 1 0 72 11 225
2024 Intelligence analysts 40 35 13 6 6 0 0 75 12 175
2024 Federal regulators 43 32 16 6 2 1 0 76 8 95
2024 Compliance, inspection and enforcement 32 40 14 6 7 0 0 73 13 1055
2024 Communications or public affairs 36 36 15 9 4 0 0 72 13 300
2024 Access to information and privacy 52 35 6 4 2 1 0 88 6 260
2024 Security 44 36 12 6 2 0 0 80 8 120
2024 Science and technology 39 37 12 9 3 0 0 76 12 30
2024 Legal services 35 47 8 9 0 0 0 82 9 30
2024 Administration and operations 40 35 13 7 5 0 0 75 12 4635
2024 Human resources 39 41 11 6 3 0 0 80 9 945
2024 Financial management 42 38 13 5 3 0 0 79 8 455
2024 Procurement 37 44 13 5 2 0 0 80 7 95
2024 Real property 33 37 12 11 5 2 1 72 16 70
2024 Material management 61 33 5 0 0 0 0 95 0 20
2024 Information management 41 34 15 6 4 1 0 75 10 315
2024 Information technology 44 36 10 6 4 0 0 80 10 995
2024 Internal audit 39 33 12 9 7 0 0 72 16 80
2024 Evaluation 37 43 10 6 4 1 0 80 10 165
2024 Data sciences 40 41 9 6 4 0 0 81 10 200
2024 Policy 30 39 14 10 6 0 0 70 17 970
2024 Project management 36 38 13 7 6 0 0 75 13 845
2024 Other services to the public 45 33 12 6 4 0 0 78 10 2550
2024 None of the above 42 35 11 7 5 0 0 77 11 1510
2022 Client contact centre 47 35 10 5 3 0 0 82 8 4915
2022 Health care practitioners 41 39 12 5 3 0 0 80 8 250
2022 Federal regulators 40 37 15 6 1 0 0 78 7 110
2022 Compliance, inspection and enforcement 40 36 12 7 4 0 0 77 11 1035
2022 Communications or public affairs 43 35 13 7 2 0 0 78 9 315
2022 Access to information and privacy 56 33 8 3 1 0 0 89 4 270
2022 Security 48 29 11 5 6 1 0 78 11 125
2022 Science and technology 40 51 7 0 2 0 0 91 2 45
2022 Legal services 43 35 8 5 10 0 0 78 15 45
2022 Administration and operations 46 35 10 6 3 0 0 81 9 4065
2022 Human resources 48 36 10 4 2 0 0 84 6 1040
2022 Financial management 48 39 9 2 1 0 0 88 4 445
2022 Procurement 55 32 5 5 4 0 0 86 9 100
2022 Real property 45 33 10 11 1 0 0 78 12 80
2022 Material management 51 34 8 0 7 0 0 85 7 25
2022 Information management 45 35 10 6 3 0 0 81 9 360
2022 Information technology 48 35 10 4 3 0 0 83 7 1075
2022 Internal audit 44 36 12 8 0 0 0 80 8 95
2022 Evaluation 44 41 10 3 3 0 0 84 6 250
2022 Data sciences 41 38 11 7 4 0 0 78 10 200
2022 Policy 40 39 10 8 3 0 0 79 11 1005
2022 Project management 44 37 11 5 3 0 0 81 8 1055
2022 Other services to the public 47 33 10 5 4 0 0 80 9 2400
2022 None of the above 47 32 12 6 3 0 0 79 9 1670
2020 Client contact centre 47 35 10 5 3 0 0 82 8 4355
2020 Health care practitioners 56 34 6 3 1 0 0 90 4 195
2020 Federal regulators 53 31 6 7 4 0 0 83 11 90
2020 Compliance, inspection and enforcement 36 39 13 7 4 0 0 76 11 850
2020 Communications or public affairs 47 37 7 5 3 0 0 85 8 265
2020 Access to information and privacy 56 31 7 3 2 0 0 88 5 180
2020 Security 47 34 13 6 1 0 0 81 6 105
2020 Science and technology 49 28 12 12 0 0 0 76 12 25
2020 Legal services 50 29 14 7 0 0 0 79 7 40
2020 Administration and operations 48 35 9 5 2 0 0 83 7 3940
2020 Human resources 49 36 8 5 1 0 0 85 6 845
2020 Financial management 50 35 9 2 2 0 0 86 5 470
2020 Procurement 58 30 7 4 0 0 0 88 4 70
2020 Real property 52 36 10 1 0 0 0 88 1 85
2020 Information management 54 33 7 4 1 0 0 88 5 275
2020 Information technology 48 39 8 4 1 0 0 87 5 930
2020 Internal audit 46 40 5 4 5 0 0 86 9 60
2020 Evaluation 52 28 11 3 5 1 0 81 8 125
2020 Data sciences 43 35 11 7 3 0 0 79 10 180
2020 Policy 44 37 9 7 2 0 0 81 9 1000
2020 Project management 43 39 9 7 2 0 0 82 9 855
2020 Other services to the public 47 34 9 6 3 0 0 82 9 2390
2020 None of the above 45 35 11 5 4 0 0 80 9 1495
2019 Client contact centre 39 38 12 6 5 0 0 77 11 3060
2019 Health care practitioners 35 36 13 8 7 0 0 71 15 160
2019 Federal regulators 41 40 8 9 3 0 0 81 11 105
2019 Compliance, inspection and enforcement 34 44 11 6 5 0 0 78 11 710
2019 Communications or public affairs 45 39 8 6 1 0 0 84 7 265
2019 Access to information and privacy 46 31 12 9 2 0 0 77 10 130
2019 Security 53 27 15 3 2 0 0 81 4 100
2019 Science and technology 46 36 11 5 2 0 0 82 7 55
2019 Legal services 39 47 5 6 3 0 0 86 8 35
2019 Administration and operations 40 38 11 7 3 0 0 78 10 3140
2019 Human resources 44 39 11 3 2 0 0 83 5 740
2019 Financial management 40 41 9 5 4 0 0 82 9 430
2019 Procurement 49 32 8 9 2 0 0 81 11 55
2019 Real property 33 45 7 10 5 0 0 78 15 70
2019 Information management 44 34 10 7 4 0 0 79 11 255
2019 Information technology 43 39 10 5 2 0 0 82 7 900
2019 Internal audit 41 41 8 9 1 0 0 82 10 75
2019 Evaluation 34 42 13 7 4 0 0 76 11 130
2019 Data sciences 53 32 9 5 1 0 0 85 6 145
2019 Policy 42 37 11 6 4 0 0 79 9 890
2019 Project management 38 39 12 8 3 0 0 77 11 765
2019 Other services to the public 40 36 12 8 4 0 0 76 12 1930
2019 None of the above 41 36 12 6 5 0 0 77 11 1355

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 31 10 6 4 1 0 80 10 5925
2024 Health care practitioners 33 33 14 11 9 0 0 66 20 230
2024 Intelligence analysts 35 38 18 5 4 0 0 73 9 175
2024 Federal regulators 45 22 14 6 12 0 0 68 18 95
2024 Compliance, inspection and enforcement 31 29 17 10 12 1 0 61 22 1055
2024 Communications or public affairs 33 31 18 9 9 1 0 64 18 300
2024 Access to information and privacy 52 31 9 4 4 0 0 83 8 260
2024 Security 44 30 11 10 4 0 1 75 14 120
2024 Science and technology 34 21 29 10 6 0 0 55 15 30
2024 Legal services 36 36 9 9 9 0 0 72 18 30
2024 Administration and operations 37 32 14 10 7 1 0 69 17 4630
2024 Human resources 38 35 14 7 5 1 0 74 12 945
2024 Financial management 48 31 10 8 3 0 0 80 10 455
2024 Procurement 38 34 13 9 5 0 0 72 15 95
2024 Real property 40 27 21 5 4 2 0 68 10 70
2024 Material management 40 38 8 5 5 4 0 81 11 20
2024 Information management 43 26 14 9 9 0 0 69 17 315
2024 Information technology 41 30 15 8 5 1 0 71 13 995
2024 Internal audit 38 32 14 8 7 0 0 71 15 80
2024 Evaluation 37 35 12 6 8 1 1 73 15 165
2024 Data sciences 37 35 14 8 6 1 0 72 14 200
2024 Policy 25 34 16 13 11 1 0 60 24 970
2024 Project management 34 30 16 11 9 1 0 65 20 845
2024 Other services to the public 43 28 13 9 7 1 0 72 16 2545
2024 None of the above 39 29 14 8 8 1 0 70 16 1510
2022 Client contact centre 54 29 9 5 3 0 0 84 8 4915
2022 Health care practitioners 44 30 11 8 7 0 0 74 15 250
2022 Federal regulators 42 31 12 9 5 1 0 74 14 110
2022 Compliance, inspection and enforcement 40 34 12 7 6 1 0 74 14 1035
2022 Communications or public affairs 46 32 14 4 3 0 0 78 7 315
2022 Access to information and privacy 60 26 9 3 1 1 0 86 5 270
2022 Security 57 20 9 4 7 1 1 79 12 125
2022 Science and technology 51 24 11 10 2 0 2 77 12 45
2022 Legal services 41 30 9 11 8 0 0 72 19 45
2022 Administration and operations 47 30 11 6 5 0 0 78 11 4065
2022 Human resources 54 31 8 4 3 1 0 85 7 1040
2022 Financial management 60 28 6 4 2 0 0 88 6 445
2022 Procurement 59 24 9 4 3 0 1 84 7 100
2022 Real property 42 44 7 4 2 1 0 87 6 80
2022 Material management 51 15 19 4 7 4 0 69 12 25
2022 Information management 52 29 9 6 4 1 0 82 9 360
2022 Information technology 51 30 9 5 4 0 0 81 10 1075
2022 Internal audit 43 35 14 5 3 0 0 78 8 95
2022 Evaluation 49 27 13 7 4 0 0 76 11 250
2022 Data sciences 42 35 9 8 6 0 0 77 14 200
2022 Policy 39 33 14 8 5 1 0 72 13 1005
2022 Project management 44 31 13 7 4 0 0 75 11 1055
2022 Other services to the public 48 27 12 6 7 1 0 76 13 2400
2022 None of the above 47 27 12 7 6 1 0 75 13 1670
2020 Client contact centre 52 28 11 4 3 1 0 81 8 4330
2020 Health care practitioners 54 29 10 5 3 0 0 83 7 195
2020 Federal regulators 49 25 11 7 6 2 0 75 13 90
2020 Compliance, inspection and enforcement 37 33 14 9 6 1 0 71 15 850
2020 Communications or public affairs 53 26 13 5 3 0 0 79 8 265
2020 Access to information and privacy 59 27 9 1 3 0 0 87 4 180
2020 Security 57 20 12 9 3 0 0 76 11 105
2020 Science and technology 45 26 16 4 8 0 0 72 12 25
2020 Legal services 50 34 4 9 2 0 0 84 12 40
2020 Administration and operations 48 30 12 5 4 0 0 79 9 3925
2020 Human resources 54 30 9 5 2 1 0 84 7 840
2020 Financial management 57 30 8 3 2 0 0 87 5 470
2020 Procurement 56 28 7 5 3 0 0 84 9 70
2020 Real property 55 32 7 2 2 1 0 88 5 85
2020 Information management 55 28 11 4 1 0 0 84 5 275
2020 Information technology 52 32 10 4 2 0 0 84 6 930
2020 Internal audit 56 26 8 2 7 2 0 83 8 60
2020 Evaluation 48 37 8 4 2 2 0 86 6 125
2020 Data sciences 43 38 10 5 3 1 0 82 8 175
2020 Policy 43 34 14 6 3 0 0 77 9 995
2020 Project management 49 31 13 5 2 0 0 80 7 850
2020 Other services to the public 50 28 11 6 5 1 0 78 11 2380
2020 None of the above 47 31 11 6 4 1 0 79 10 1485
2019 Client contact centre 41 31 15 7 5 1 0 73 13 3045
2019 Health care practitioners 31 29 15 13 12 0 0 60 25 165
2019 Federal regulators 34 32 16 9 7 1 0 67 17 105
2019 Compliance, inspection and enforcement 30 33 19 8 10 1 0 64 18 705
2019 Communications or public affairs 42 35 14 7 2 0 0 77 10 265
2019 Access to information and privacy 43 33 8 6 9 1 0 77 15 130
2019 Security 46 32 8 7 6 1 0 79 13 100
2019 Science and technology 43 41 7 5 2 2 0 85 7 55
2019 Legal services 39 34 18 3 6 0 0 73 8 35
2019 Administration and operations 37 32 16 8 6 1 0 70 14 3135
2019 Human resources 43 33 13 7 4 0 0 76 11 735
2019 Financial management 47 31 12 4 4 1 0 79 9 430
2019 Procurement 43 33 13 10 0 0 0 76 10 55
2019 Real property 38 34 14 10 4 0 0 73 14 70
2019 Information management 43 30 12 9 6 0 0 73 15 260
2019 Information technology 45 32 15 4 4 1 0 78 8 895
2019 Internal audit 40 29 17 8 6 0 0 69 14 75
2019 Evaluation 28 39 20 6 5 1 0 68 11 130
2019 Data sciences 45 34 10 7 4 0 0 79 11 145
2019 Policy 39 34 15 7 4 1 0 74 11 890
2019 Project management 36 33 16 8 7 0 0 70 15 765
2019 Other services to the public 35 32 15 9 8 1 0 68 17 1920
2019 None of the above 38 30 16 9 7 0 0 68 16 1345

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 32 11 6 4 0 0 78 11 5925
2024 Health care practitioners 28 35 13 14 10 0 0 63 24 225
2024 Intelligence analysts 35 34 18 7 6 0 0 69 13 170
2024 Federal regulators 41 24 14 13 7 0 0 65 20 95
2024 Compliance, inspection and enforcement 28 33 15 11 12 0 0 62 24 1055
2024 Communications or public affairs 32 34 14 12 7 1 0 66 20 300
2024 Access to information and privacy 49 34 9 5 3 0 0 83 8 260
2024 Security 42 30 13 9 6 0 1 72 15 120
2024 Science and technology 38 24 20 16 3 0 0 62 19 30
2024 Legal services 34 39 0 22 6 0 0 72 28 30
2024 Administration and operations 34 33 14 11 8 0 0 68 19 4630
2024 Human resources 36 38 13 7 5 1 0 74 13 945
2024 Financial management 46 32 13 6 4 0 0 78 9 450
2024 Procurement 32 37 16 7 7 0 1 70 14 95
2024 Real property 37 30 18 12 2 2 0 68 14 70
2024 Material management 44 36 5 5 5 4 0 84 11 20
2024 Information management 41 28 13 9 8 1 0 69 17 315
2024 Information technology 38 34 14 8 6 0 0 72 14 995
2024 Internal audit 33 34 16 8 8 0 0 67 17 80
2024 Evaluation 38 28 17 5 10 2 1 67 15 165
2024 Data sciences 31 35 19 9 6 0 0 66 14 200
2024 Policy 24 35 15 14 12 0 0 59 26 970
2024 Project management 32 33 14 11 9 0 0 66 20 845
2024 Other services to the public 41 29 12 10 7 0 0 70 17 2545
2024 None of the above 37 32 13 9 7 1 0 70 17 1510
2022 Client contact centre 52 30 9 5 3 0 0 82 8 4915
2022 Health care practitioners 41 33 9 9 8 0 0 75 16 250
2022 Federal regulators 40 30 11 13 5 1 0 71 18 110
2022 Compliance, inspection and enforcement 37 34 12 10 6 1 0 72 16 1035
2022 Communications or public affairs 45 33 12 8 3 0 0 78 10 315
2022 Access to information and privacy 57 28 8 6 1 0 0 85 7 270
2022 Security 54 25 5 7 7 1 1 81 14 125
2022 Science and technology 44 28 12 9 2 2 2 76 12 45
2022 Legal services 37 38 6 10 9 0 0 75 19 45
2022 Administration and operations 44 32 11 7 5 0 0 77 12 4065
2022 Human resources 52 31 9 6 3 0 0 83 8 1040
2022 Financial management 57 31 6 4 2 0 0 88 5 445
2022 Procurement 54 28 9 5 3 0 1 83 8 100
2022 Real property 39 43 9 6 4 0 0 82 9 80
2022 Material management 48 27 18 0 7 0 0 75 7 25
2022 Information management 48 31 10 6 5 1 0 79 11 360
2022 Information technology 48 32 10 5 4 0 0 80 10 1075
2022 Internal audit 40 36 15 6 3 0 0 76 9 95
2022 Evaluation 45 32 11 9 3 0 0 77 12 245
2022 Data sciences 40 36 11 6 7 0 0 76 13 200
2022 Policy 37 35 12 10 6 0 0 72 15 1005
2022 Project management 43 34 13 8 3 0 0 76 11 1055
2022 Other services to the public 45 30 10 8 6 0 0 75 14 2400
2022 None of the above 45 29 11 9 6 0 0 74 15 1670
2020 Client contact centre 49 31 11 5 3 1 0 80 8 4310
2020 Health care practitioners 51 32 11 4 3 0 0 82 7 195
2020 Federal regulators 48 28 10 6 7 1 0 77 13 90
2020 Compliance, inspection and enforcement 32 39 13 10 7 0 0 71 16 850
2020 Communications or public affairs 50 32 9 6 3 1 0 82 9 265
2020 Access to information and privacy 55 33 7 3 2 0 0 88 5 180
2020 Security 54 26 8 10 2 0 0 80 12 105
2020 Science and technology 38 38 16 4 4 0 0 76 8 25
2020 Legal services 46 38 7 7 2 0 0 84 9 40
2020 Administration and operations 46 33 11 6 3 0 0 79 9 3900
2020 Human resources 52 31 8 7 2 0 0 83 9 840
2020 Financial management 55 32 8 3 2 0 0 87 5 465
2020 Procurement 59 26 6 7 2 0 0 86 9 70
2020 Real property 49 37 8 4 1 1 0 87 5 85
2020 Information management 51 33 9 4 2 0 0 84 6 270
2020 Information technology 51 33 9 5 2 0 0 84 7 925
2020 Internal audit 51 32 12 0 5 0 0 83 5 60
2020 Evaluation 45 42 8 4 2 0 0 86 6 125
2020 Data sciences 44 38 11 4 3 1 0 82 7 175
2020 Policy 41 36 13 7 2 0 0 78 9 985
2020 Project management 47 34 11 5 3 0 0 81 7 850
2020 Other services to the public 47 31 11 7 4 1 0 78 11 2370
2020 None of the above 45 33 11 6 3 1 0 79 10 1475
2019 Client contact centre 37 34 14 8 5 0 0 72 13 3035
2019 Health care practitioners 31 28 15 14 12 1 0 59 26 160
2019 Federal regulators 36 30 15 10 8 0 1 67 18 105
2019 Compliance, inspection and enforcement 27 38 17 10 8 0 0 65 18 710
2019 Communications or public affairs 41 36 10 9 3 1 0 78 12 265
2019 Access to information and privacy 43 29 13 9 6 0 0 72 14 130
2019 Security 47 32 6 7 7 1 0 80 14 100
2019 Science and technology 43 34 15 2 4 2 0 79 6 55
2019 Legal services 37 37 18 3 6 0 0 73 8 35
2019 Administration and operations 36 34 15 9 6 0 0 70 15 3120
2019 Human resources 41 34 13 8 3 0 0 76 11 730
2019 Financial management 45 35 9 5 4 1 1 81 9 430
2019 Procurement 46 31 13 8 0 2 0 78 8 55
2019 Real property 43 33 16 5 3 0 0 75 8 70
2019 Information management 39 35 14 6 5 0 0 74 11 255
2019 Information technology 44 34 13 5 3 0 0 78 8 890
2019 Internal audit 40 31 18 9 3 0 0 71 12 75
2019 Evaluation 26 38 23 9 4 1 0 64 13 130
2019 Data sciences 41 38 9 9 4 0 0 79 13 145
2019 Policy 37 37 14 8 3 0 0 75 11 880
2019 Project management 35 35 14 8 6 0 0 71 14 765
2019 Other services to the public 33 35 15 10 6 0 0 68 17 1910
2019 None of the above 36 33 15 9 6 0 0 69 16 1345

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 23 20 10 9 6 0 58 20 5925
2024 Health care practitioners 25 27 19 11 11 6 0 56 24 230
2024 Intelligence analysts 34 27 17 8 9 5 0 64 18 175
2024 Federal regulators 37 25 17 7 11 2 1 64 19 95
2024 Compliance, inspection and enforcement 24 22 18 14 16 5 0 49 31 1055
2024 Communications or public affairs 28 27 13 13 11 6 0 59 26 300
2024 Access to information and privacy 38 25 17 8 8 4 0 65 17 260
2024 Security 37 26 19 9 6 3 1 65 15 120
2024 Science and technology 38 20 18 16 8 0 0 57 24 30
2024 Legal services 35 20 20 9 9 6 0 59 19 30
2024 Administration and operations 29 22 19 13 11 5 0 54 25 4630
2024 Human resources 33 28 15 11 8 4 0 64 20 945
2024 Financial management 41 27 15 7 7 3 0 70 15 450
2024 Procurement 28 31 17 14 8 3 0 61 22 95
2024 Real property 30 16 23 16 6 10 0 50 24 70
2024 Material management 31 32 22 0 5 9 0 70 6 20
2024 Information management 31 24 18 11 10 6 0 58 23 315
2024 Information technology 38 29 15 8 6 4 0 70 15 995
2024 Internal audit 27 25 19 7 16 6 0 56 25 80
2024 Evaluation 26 30 14 15 8 6 1 60 25 165
2024 Data sciences 29 29 15 14 9 5 0 61 23 200
2024 Policy 22 23 20 14 15 6 0 48 31 970
2024 Project management 29 23 18 11 12 5 1 56 25 845
2024 Other services to the public 31 21 19 12 11 6 0 55 24 2545
2024 None of the above 33 21 19 11 9 6 1 58 22 1510
2022 Client contact centre 33 23 20 10 8 6 1 60 19 4915
2022 Health care practitioners 32 23 18 12 8 7 0 59 22 250
2022 Federal regulators 27 29 21 9 9 4 0 58 20 110
2022 Compliance, inspection and enforcement 28 21 20 13 11 7 0 53 25 1035
2022 Communications or public affairs 36 24 16 9 9 6 0 64 19 315
2022 Access to information and privacy 40 24 20 6 4 5 0 67 11 270
2022 Security 47 19 12 9 8 4 1 70 17 125
2022 Science and technology 39 30 22 5 2 0 2 70 7 45
2022 Legal services 33 27 14 4 18 4 0 62 24 45
2022 Administration and operations 35 23 18 10 8 5 0 61 20 4065
2022 Human resources 45 23 14 8 5 4 0 71 14 1040
2022 Financial management 52 24 12 6 4 2 0 77 10 445
2022 Procurement 48 20 12 8 2 6 3 75 11 100
2022 Real property 34 25 22 8 8 2 0 61 16 80
2022 Material management 46 16 17 4 7 11 0 69 12 25
2022 Information management 36 23 14 11 8 7 1 64 20 360
2022 Information technology 44 24 16 7 5 4 1 71 12 1075
2022 Internal audit 36 21 15 20 5 3 0 59 25 95
2022 Evaluation 34 23 17 12 6 7 0 62 20 250
2022 Data sciences 34 29 16 10 9 2 0 64 20 200
2022 Policy 29 24 21 12 8 5 0 57 22 1005
2022 Project management 36 24 17 11 8 3 0 62 20 1055
2022 Other services to the public 32 21 19 11 10 6 0 57 23 2400
2022 None of the above 36 22 18 10 9 5 0 61 20 1670
2020 Client contact centre 31 24 21 10 7 6 0 59 19 4355
2020 Health care practitioners 46 19 11 9 5 7 2 72 15 195
2020 Federal regulators 39 18 18 9 11 3 1 60 21 90
2020 Compliance, inspection and enforcement 24 26 21 15 10 4 0 52 26 855
2020 Communications or public affairs 36 18 22 12 5 6 0 58 18 265
2020 Access to information and privacy 46 23 18 5 5 2 2 71 11 180
2020 Security 39 21 17 15 6 3 0 61 22 105
2020 Science and technology 37 24 20 8 11 0 0 61 19 25
2020 Legal services 38 22 19 5 7 10 0 67 13 40
2020 Administration and operations 36 24 19 10 6 4 0 63 17 3930
2020 Human resources 43 25 15 9 4 3 1 70 14 845
2020 Financial management 48 26 13 5 4 3 0 77 10 470
2020 Procurement 55 13 17 6 6 3 0 70 12 70
2020 Real property 41 24 16 7 2 8 2 72 10 85
2020 Information management 40 26 20 8 3 3 0 68 11 275
2020 Information technology 47 27 14 6 3 3 0 76 10 935
2020 Internal audit 43 33 10 5 5 3 0 79 11 60
2020 Evaluation 38 26 16 10 3 6 1 69 14 125
2020 Data sciences 33 25 20 14 5 4 0 60 19 180
2020 Policy 32 25 20 14 5 3 0 59 20 995
2020 Project management 38 23 19 9 7 4 0 63 17 855
2020 Other services to the public 33 23 21 11 8 5 0 58 20 2385
2020 None of the above 36 23 20 9 6 5 1 62 16 1490
2019 Client contact centre 27 22 20 13 13 4 0 52 27 3060
2019 Health care practitioners 32 19 18 9 16 6 1 54 27 160
2019 Federal regulators 26 31 18 8 15 2 1 59 23 105
2019 Compliance, inspection and enforcement 24 23 22 15 13 4 0 49 29 710
2019 Communications or public affairs 34 21 17 16 10 2 0 57 26 265
2019 Access to information and privacy 38 19 19 12 10 2 0 59 21 130
2019 Security 43 21 12 13 10 3 0 65 23 100
2019 Science and technology 38 31 15 2 7 7 0 75 10 55
2019 Legal services 34 32 15 14 6 0 0 65 19 35
2019 Administration and operations 28 23 20 14 10 4 0 54 25 3140
2019 Human resources 36 25 18 10 8 3 0 63 18 740
2019 Financial management 38 30 16 6 8 2 1 70 14 430
2019 Procurement 42 27 13 7 4 7 0 74 11 55
2019 Real property 28 29 16 15 10 3 0 58 25 70
2019 Information management 33 24 17 10 9 5 0 61 21 260
2019 Information technology 41 28 18 7 4 2 0 71 11 895
2019 Internal audit 27 35 16 6 6 9 0 68 14 75
2019 Evaluation 26 19 21 19 11 4 0 47 31 130
2019 Data sciences 33 22 24 10 7 3 1 57 18 145
2019 Policy 28 25 20 15 9 3 1 55 25 890
2019 Project management 31 22 19 13 11 4 0 55 25 770
2019 Other services to the public 28 21 17 15 13 5 1 52 30 1930
2019 None of the above 30 23 19 12 11 5 0 56 24 1350
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 22 16 4 3 2 19 70 10 5920
2024 Health care practitioners 33 27 19 3 5 1 12 69 9 225
2024 Intelligence analysts 37 31 13 7 4 0 7 73 12 175
2024 Federal regulators 46 26 17 3 1 2 6 77 4 95
2024 Compliance, inspection and enforcement 37 28 15 5 5 2 8 72 11 1055
2024 Communications or public affairs 52 25 8 5 2 1 6 83 8 300
2024 Access to information and privacy 34 23 17 3 5 2 16 69 10 260
2024 Security 39 32 13 3 6 0 8 77 9 120
2024 Science and technology 45 30 16 6 4 0 0 74 10 30
2024 Legal services 25 29 19 10 7 0 10 60 18 30
2024 Administration and operations 40 25 15 5 4 1 9 73 10 4635
2024 Human resources 45 29 12 4 2 1 7 80 7 945
2024 Financial management 47 29 12 4 3 1 5 80 7 455
2024 Procurement 39 39 14 5 0 0 4 81 5 95
2024 Real property 49 33 10 3 2 3 1 85 5 70
2024 Material management 41 24 17 5 4 0 8 72 10 20
2024 Information management 45 26 13 3 4 2 8 78 8 315
2024 Information technology 52 25 13 3 1 1 4 82 4 995
2024 Internal audit 47 24 13 4 4 2 6 77 9 80
2024 Evaluation 41 28 10 4 5 1 12 78 11 165
2024 Data sciences 55 30 8 3 0 1 3 89 3 200
2024 Policy 56 25 9 4 3 1 2 83 7 970
2024 Project management 53 25 10 5 4 1 3 81 9 845
2024 Other services to the public 34 23 16 5 4 2 15 69 11 2545
2024 None of the above 36 24 17 5 4 1 13 70 10 1505
2022 Client contact centre 33 22 16 4 3 3 18 71 8 4915
2022 Health care practitioners 29 26 21 6 2 4 11 65 10 250
2022 Federal regulators 44 21 18 5 3 1 9 72 8 110
2022 Compliance, inspection and enforcement 39 26 16 5 2 2 9 73 8 1035
2022 Communications or public affairs 49 29 7 5 2 1 7 85 8 315
2022 Access to information and privacy 36 22 16 6 3 3 15 70 10 270
2022 Security 43 23 14 4 5 2 8 74 11 125
2022 Science and technology 43 27 22 0 0 2 6 76 0 45
2022 Legal services 29 20 26 13 6 0 6 52 20 45
2022 Administration and operations 43 25 14 4 3 2 9 76 8 4065
2022 Human resources 50 27 12 3 2 1 5 82 5 1040
2022 Financial management 52 27 11 3 2 0 5 83 5 445
2022 Procurement 42 30 16 1 1 3 8 80 2 100
2022 Real property 52 30 12 2 0 0 4 86 2 80
2022 Material management 53 32 4 7 0 4 0 89 7 25
2022 Information management 44 30 12 3 2 3 6 81 5 360
2022 Information technology 55 23 12 3 2 1 4 82 5 1075
2022 Internal audit 35 30 18 5 2 4 5 72 7 95
2022 Evaluation 40 25 16 4 3 3 10 74 8 250
2022 Data sciences 54 26 9 4 5 0 2 82 9 200
2022 Policy 54 27 9 5 2 1 3 83 8 1005
2022 Project management 58 25 10 3 2 0 3 86 4 1055
2022 Other services to the public 35 22 17 4 5 2 15 68 11 2400
2022 None of the above 40 24 14 4 3 2 12 75 9 1665
2020 Client contact centre 32 22 18 5 3 3 17 67 10 4345
2020 Health care practitioners 38 20 20 5 2 3 10 68 9 195
2020 Federal regulators 36 28 14 5 7 2 8 71 13 90
2020 Compliance, inspection and enforcement 31 29 19 6 4 4 7 67 11 850
2020 Communications or public affairs 54 26 11 5 1 0 3 82 7 265
2020 Access to information and privacy 41 18 22 3 3 2 11 68 7 180
2020 Security 54 24 10 1 3 4 5 85 4 105
2020 Science and technology 42 31 8 15 0 0 3 76 15 25
2020 Legal services 44 27 16 2 0 0 10 79 3 40
2020 Administration and operations 44 23 16 5 4 2 6 73 10 3925
2020 Human resources 53 24 11 4 2 2 5 82 6 845
2020 Financial management 55 27 10 2 1 2 3 86 4 470
2020 Procurement 57 18 11 5 3 3 4 81 8 70
2020 Real property 56 28 9 1 2 2 1 87 4 85
2020 Information management 45 27 15 4 2 3 5 78 6 275
2020 Information technology 59 25 9 3 1 1 2 87 4 930
2020 Internal audit 45 21 21 3 2 3 5 71 5 60
2020 Evaluation 36 32 14 6 2 4 6 75 9 125
2020 Data sciences 50 29 12 4 4 0 1 80 8 180
2020 Policy 58 24 9 4 2 0 1 84 6 995
2020 Project management 58 25 9 3 1 1 3 87 4 850
2020 Other services to the public 33 22 21 6 4 3 11 64 12 2390
2020 None of the above 38 24 19 5 4 3 9 69 10 1490
2019 Client contact centre 30 23 20 5 5 2 14 63 12 3055
2019 Health care practitioners 30 23 23 6 5 4 10 60 13 160
2019 Federal regulators 37 32 10 9 4 4 5 75 14 105
2019 Compliance, inspection and enforcement 32 28 20 7 4 2 7 66 12 710
2019 Communications or public affairs 54 25 10 5 3 1 2 82 8 265
2019 Access to information and privacy 42 21 14 6 5 1 12 72 12 130
2019 Security 47 29 13 5 3 0 4 79 8 100
2019 Science and technology 47 24 16 3 2 2 7 77 6 55
2019 Legal services 42 13 25 0 9 0 11 62 10 30
2019 Administration and operations 41 24 18 6 4 1 6 70 11 3140
2019 Human resources 45 28 11 5 4 2 5 79 9 740
2019 Financial management 49 27 13 3 3 1 5 81 6 430
2019 Procurement 53 23 12 5 4 0 3 79 9 55
2019 Real property 55 27 10 3 4 0 1 84 7 70
2019 Information management 41 25 20 6 4 0 5 69 10 255
2019 Information technology 55 26 11 2 1 2 3 85 4 895
2019 Internal audit 31 38 18 5 3 0 6 73 8 75
2019 Evaluation 42 23 11 7 5 3 8 73 14 130
2019 Data sciences 56 22 13 4 2 1 2 80 6 145
2019 Policy 57 28 7 3 2 1 1 87 6 890
2019 Project management 51 25 11 6 4 2 2 79 10 770
2019 Other services to the public 31 22 22 7 6 2 11 60 15 1925
2019 None of the above 36 27 18 6 6 2 7 69 12 1350

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 28 7 3 2 1 1 88 5 5915
2024 Health care practitioners 54 33 4 5 5 0 0 87 9 225
2024 Intelligence analysts 48 38 9 4 1 0 0 86 5 175
2024 Federal regulators 60 23 12 5 0 0 0 83 5 95
2024 Compliance, inspection and enforcement 50 33 8 6 3 0 1 83 9 1055
2024 Communications or public affairs 50 35 6 5 3 1 0 86 8 300
2024 Access to information and privacy 59 23 12 3 2 0 1 83 5 260
2024 Security 52 27 11 3 4 0 2 82 7 120
2024 Science and technology 45 28 14 7 6 0 0 73 12 30
2024 Legal services 48 40 3 6 3 0 0 88 9 30
2024 Administration and operations 52 30 9 5 3 0 1 82 9 4625
2024 Human resources 55 29 8 5 3 1 0 85 8 945
2024 Financial management 54 32 6 5 2 1 0 87 7 450
2024 Procurement 48 38 6 4 3 1 1 88 6 95
2024 Real property 53 31 10 3 3 0 0 84 6 70
2024 Material management 61 24 5 5 5 0 0 85 11 20
2024 Information management 57 28 6 6 3 0 1 85 9 315
2024 Information technology 52 31 9 4 3 0 0 84 7 990
2024 Internal audit 56 29 9 5 1 0 0 84 6 80
2024 Evaluation 55 28 7 7 3 0 0 83 10 165
2024 Data sciences 53 34 8 3 3 0 0 87 5 200
2024 Policy 52 28 7 7 5 0 1 81 12 970
2024 Project management 50 30 9 5 5 1 1 81 11 845
2024 Other services to the public 57 26 8 5 3 1 1 84 8 2545
2024 None of the above 53 28 9 4 3 1 2 83 8 1505
2022 Client contact centre 58 29 7 4 2 1 1 87 6 4905
2022 Health care practitioners 52 26 10 7 2 1 1 81 9 250
2022 Federal regulators 63 25 4 2 5 0 0 88 7 110
2022 Compliance, inspection and enforcement 53 32 7 4 3 1 0 85 7 1035
2022 Communications or public affairs 54 32 7 4 2 0 1 87 7 315
2022 Access to information and privacy 56 29 7 4 3 0 1 86 7 270
2022 Security 49 30 8 7 5 0 1 79 12 125
2022 Science and technology 51 39 5 3 0 2 0 92 3 45
2022 Legal services 44 29 4 17 4 0 3 75 21 45
2022 Administration and operations 53 30 9 5 2 1 1 84 7 4060
2022 Human resources 58 28 7 4 2 0 1 88 5 1040
2022 Financial management 57 30 8 3 2 0 0 88 4 445
2022 Procurement 60 28 6 1 5 1 0 88 6 100
2022 Real property 48 39 4 8 0 0 1 88 8 80
2022 Material management 67 19 7 7 0 0 0 86 7 25
2022 Information management 54 28 10 5 2 1 1 83 7 360
2022 Information technology 58 26 8 4 3 0 0 85 7 1070
2022 Internal audit 53 26 13 6 1 1 0 80 7 95
2022 Evaluation 55 27 7 8 2 0 1 83 10 245
2022 Data sciences 56 25 10 6 1 0 1 82 8 200
2022 Policy 52 29 9 5 3 1 1 83 8 1000
2022 Project management 55 28 8 6 3 0 1 83 9 1055
2022 Other services to the public 55 27 9 4 4 1 1 83 8 2400
2022 None of the above 52 29 9 6 2 1 1 82 9 1660
2020 Client contact centre 52 29 10 5 3 1 1 83 8 4345
2020 Health care practitioners 51 31 7 4 3 3 1 86 7 195
2020 Federal regulators 51 26 10 4 8 1 0 77 12 90
2020 Compliance, inspection and enforcement 37 36 13 7 4 1 1 76 11 850
2020 Communications or public affairs 57 21 10 7 3 1 0 79 11 265
2020 Access to information and privacy 53 24 11 5 4 2 2 80 9 180
2020 Security 51 27 15 3 3 1 0 79 6 105
2020 Science and technology 45 20 11 12 8 0 3 68 21 25
2020 Legal services 55 34 9 0 0 0 2 91 0 40
2020 Administration and operations 49 31 10 6 3 1 1 81 9 3930
2020 Human resources 55 29 9 4 3 0 1 85 6 845
2020 Financial management 52 33 8 3 3 1 0 86 6 470
2020 Procurement 53 29 5 4 4 1 5 86 9 70
2020 Real property 48 27 12 2 5 5 1 80 7 85
2020 Information management 53 31 7 7 1 1 0 85 8 275
2020 Information technology 57 28 9 4 2 0 0 86 6 935
2020 Internal audit 54 26 5 12 2 2 0 82 13 60
2020 Evaluation 48 27 11 8 4 1 1 77 12 125
2020 Data sciences 43 37 8 10 2 0 0 80 13 180
2020 Policy 55 26 8 7 3 1 0 82 10 995
2020 Project management 55 28 9 4 1 1 0 84 6 855
2020 Other services to the public 49 29 11 6 3 1 1 80 9 2385
2020 None of the above 46 29 11 6 4 1 1 78 10 1490
2019 Client contact centre 50 31 10 5 3 1 0 82 7 3045
2019 Health care practitioners 50 27 9 9 4 1 1 78 12 160
2019 Federal regulators 42 31 11 8 5 2 1 75 14 105
2019 Compliance, inspection and enforcement 39 38 11 6 5 1 1 78 11 710
2019 Communications or public affairs 54 26 7 7 4 1 0 81 11 260
2019 Access to information and privacy 53 24 13 4 3 2 2 80 7 130
2019 Security 45 29 15 8 3 1 0 74 11 100
2019 Science and technology 48 27 12 2 6 2 4 79 8 55
2019 Legal services 59 8 14 11 5 3 0 69 17 35
2019 Administration and operations 46 31 10 8 4 1 0 77 12 3125
2019 Human resources 47 33 8 6 3 2 0 82 10 740
2019 Financial management 49 31 11 5 3 0 0 80 8 425
2019 Procurement 48 34 11 3 4 0 0 82 7 55
2019 Real property 43 37 5 12 1 1 0 80 14 70
2019 Information management 43 31 14 5 6 1 1 75 11 255
2019 Information technology 52 32 7 5 2 0 0 85 8 890
2019 Internal audit 46 36 8 8 1 1 0 83 9 75
2019 Evaluation 45 28 10 12 3 1 0 74 16 130
2019 Data sciences 49 30 10 5 4 1 1 81 9 145
2019 Policy 50 30 9 6 4 0 0 81 10 880
2019 Project management 46 31 9 8 5 1 0 77 13 765
2019 Other services to the public 45 32 12 6 4 1 1 78 11 1925
2019 None of the above 46 29 11 8 4 1 1 76 13 1350

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 25 8 3 3 0 0 85 6 5930
2024 Health care practitioners 59 28 5 4 4 0 0 87 7 230
2024 Intelligence analysts 52 31 9 5 2 1 0 84 7 175
2024 Federal regulators 60 24 5 10 1 0 0 84 11 95
2024 Compliance, inspection and enforcement 57 25 9 5 4 0 0 82 10 1050
2024 Communications or public affairs 58 24 6 6 6 0 0 83 11 300
2024 Access to information and privacy 61 24 8 4 3 0 0 85 7 260
2024 Security 50 27 12 5 5 1 0 78 10 120
2024 Science and technology 48 30 10 0 12 0 0 78 12 30
2024 Legal services 45 42 7 0 6 0 0 87 6 30
2024 Administration and operations 58 25 9 5 4 0 0 83 8 4630
2024 Human resources 58 26 7 5 4 0 0 85 9 945
2024 Financial management 61 23 7 6 3 0 0 84 9 455
2024 Procurement 61 24 5 6 4 0 0 85 10 95
2024 Real property 47 35 14 2 3 0 0 82 4 70
2024 Material management 57 23 5 5 11 0 0 80 16 20
2024 Information management 62 24 7 3 3 0 0 86 7 315
2024 Information technology 61 26 6 3 3 0 0 88 6 995
2024 Internal audit 60 30 6 2 2 0 0 90 5 80
2024 Evaluation 61 22 6 6 4 1 1 85 9 165
2024 Data sciences 63 23 7 2 4 0 0 87 6 200
2024 Policy 53 23 10 9 5 0 0 76 14 970
2024 Project management 58 23 8 6 6 0 0 81 11 845
2024 Other services to the public 61 22 8 5 4 0 0 83 8 2550
2024 None of the above 59 23 9 4 4 1 0 83 8 1510
2022 Client contact centre 60 25 8 4 3 0 0 86 6 4915
2022 Health care practitioners 62 21 11 3 3 0 0 83 6 250
2022 Federal regulators 63 21 8 2 5 0 0 85 8 110
2022 Compliance, inspection and enforcement 61 23 7 4 4 0 0 85 8 1035
2022 Communications or public affairs 59 27 6 5 3 0 0 86 8 315
2022 Access to information and privacy 64 23 6 3 3 0 0 87 7 270
2022 Security 58 20 12 4 6 0 0 79 10 125
2022 Science and technology 54 40 4 2 0 0 0 94 2 45
2022 Legal services 54 25 10 8 4 0 0 78 12 45
2022 Administration and operations 59 26 7 4 3 0 0 85 7 4065
2022 Human resources 61 25 7 4 2 0 0 87 6 1040
2022 Financial management 64 26 5 2 2 0 0 90 5 445
2022 Procurement 64 20 4 6 4 1 0 86 10 100
2022 Real property 58 33 5 5 0 0 0 90 5 80
2022 Material management 69 17 14 0 0 0 0 86 0 25
2022 Information management 61 24 7 5 3 1 0 86 7 360
2022 Information technology 65 22 7 4 2 0 0 87 6 1075
2022 Internal audit 60 24 9 6 1 0 0 84 7 95
2022 Evaluation 60 25 8 4 2 0 1 85 7 245
2022 Data sciences 60 24 10 4 2 0 1 84 6 200
2022 Policy 54 27 7 7 4 0 0 82 11 1005
2022 Project management 64 22 6 5 3 0 0 86 8 1055
2022 Other services to the public 60 23 8 5 3 0 0 84 8 2400
2022 None of the above 60 24 8 5 3 0 0 84 8 1670
2020 Client contact centre 55 27 9 4 3 1 1 83 7 4360
2020 Health care practitioners 65 21 8 2 4 0 0 86 6 195
2020 Federal regulators 60 20 9 7 4 0 0 80 11 90
2020 Compliance, inspection and enforcement 53 28 11 4 3 0 0 81 8 855
2020 Communications or public affairs 57 26 8 7 3 0 0 82 10 265
2020 Access to information and privacy 62 24 7 3 4 0 0 86 7 180
2020 Security 52 28 10 6 5 0 0 80 11 105
2020 Science and technology 43 25 8 12 12 0 0 69 23 25
2020 Legal services 64 27 6 0 2 0 0 91 2 40
2020 Administration and operations 58 26 9 5 3 0 0 84 8 3940
2020 Human resources 61 24 8 4 3 1 1 85 7 850
2020 Financial management 61 24 7 4 3 1 0 86 7 470
2020 Procurement 63 25 7 2 3 0 0 88 5 70
2020 Real property 65 22 5 5 2 0 1 88 7 85
2020 Information management 61 25 8 3 2 0 0 87 5 275
2020 Information technology 67 22 5 3 2 0 1 89 6 930
2020 Internal audit 53 29 8 7 3 0 0 82 10 60
2020 Evaluation 56 28 7 5 2 1 1 86 7 125
2020 Data sciences 54 27 10 5 4 0 0 81 9 180
2020 Policy 57 24 9 7 3 0 0 81 10 1000
2020 Project management 62 24 9 3 1 0 0 86 5 855
2020 Other services to the public 56 26 10 5 3 0 0 83 8 2390
2020 None of the above 54 25 11 5 3 1 1 80 9 1495
2019 Client contact centre 51 30 9 6 4 0 0 81 10 3065
2019 Health care practitioners 56 22 10 6 6 0 0 78 12 160
2019 Federal regulators 51 25 11 4 10 0 0 76 13 105
2019 Compliance, inspection and enforcement 47 33 9 7 3 0 0 80 10 710
2019 Communications or public affairs 55 25 11 4 4 0 0 81 8 265
2019 Access to information and privacy 59 22 10 5 4 0 0 82 9 130
2019 Security 50 33 8 5 3 1 0 83 9 100
2019 Science and technology 51 24 16 2 4 4 0 78 6 55
2019 Legal services 60 10 13 6 9 0 3 72 15 35
2019 Administration and operations 53 28 9 6 4 0 0 81 10 3140
2019 Human resources 53 30 9 5 3 0 0 83 8 740
2019 Financial management 54 30 7 4 4 0 0 84 9 430
2019 Procurement 58 26 11 2 4 0 0 84 5 55
2019 Real property 62 20 8 4 5 0 0 82 10 70
2019 Information management 56 27 9 4 5 0 0 82 9 260
2019 Information technology 60 26 8 4 2 0 0 87 5 900
2019 Internal audit 56 23 11 7 3 0 0 78 10 75
2019 Evaluation 48 23 14 11 4 0 0 71 15 130
2019 Data sciences 57 26 6 5 5 0 0 84 10 145
2019 Policy 54 26 8 7 5 0 0 80 12 890
2019 Project management 53 25 9 7 5 0 0 79 12 770
2019 Other services to the public 52 28 10 5 5 0 0 80 10 1925
2019 None of the above 52 26 10 7 4 1 0 78 12 1350

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 23 12 3 3 14 1 78 7 5925
2024 Health care practitioners 32 26 19 5 6 13 0 66 12 225
2024 Intelligence analysts 25 40 13 8 4 10 0 72 14 175
2024 Federal regulators 37 23 14 8 10 8 0 66 20 95
2024 Compliance, inspection and enforcement 31 26 14 7 9 12 0 64 19 1055
2024 Communications or public affairs 33 33 13 8 6 7 0 71 15 300
2024 Access to information and privacy 42 26 17 5 4 4 1 72 9 260
2024 Security 36 29 14 6 10 4 1 69 17 120
2024 Science and technology 24 33 20 7 6 11 0 64 14 30
2024 Legal services 23 25 23 10 3 16 0 57 15 30
2024 Administration and operations 35 26 15 7 6 11 0 69 15 4635
2024 Human resources 30 33 13 9 6 9 1 69 17 945
2024 Financial management 36 31 11 6 6 9 0 74 14 455
2024 Procurement 44 30 14 2 6 5 0 78 8 95
2024 Real property 42 25 10 10 10 4 0 70 20 70
2024 Material management 54 12 14 0 5 15 0 77 6 20
2024 Information management 40 27 13 4 7 9 0 74 12 315
2024 Information technology 33 26 14 6 7 14 1 69 15 995
2024 Internal audit 40 28 13 4 6 10 0 75 11 80
2024 Evaluation 37 23 12 6 8 14 1 70 16 165
2024 Data sciences 35 31 11 7 5 10 0 74 14 200
2024 Policy 26 26 17 11 11 9 0 57 24 970
2024 Project management 32 29 13 9 9 7 0 66 20 845
2024 Other services to the public 42 22 13 6 5 11 0 73 12 2545
2024 None of the above 35 24 16 7 6 11 1 67 15 1505
2022 Client contact centre 47 24 11 2 2 13 1 82 5 4915
2022 Health care practitioners 38 20 20 5 3 14 0 68 9 250
2022 Federal regulators 32 36 13 6 4 9 0 74 12 110
2022 Compliance, inspection and enforcement 39 24 15 5 5 13 0 73 11 1035
2022 Communications or public affairs 41 28 13 5 3 9 0 76 9 315
2022 Access to information and privacy 51 27 9 3 2 7 2 85 5 270
2022 Security 49 24 10 5 4 6 1 79 10 125
2022 Science and technology 41 29 7 5 5 11 2 81 11 45
2022 Legal services 32 32 7 10 2 18 0 77 15 45
2022 Administration and operations 43 26 12 4 4 10 0 77 9 4065
2022 Human resources 46 28 9 5 2 9 0 81 9 1040
2022 Financial management 46 31 8 4 3 8 0 84 7 445
2022 Procurement 57 22 9 0 3 8 2 87 3 100
2022 Real property 44 35 13 3 4 1 0 80 7 80
2022 Material management 60 7 12 4 6 10 0 75 11 25
2022 Information management 43 29 8 4 4 11 0 81 10 360
2022 Information technology 43 25 13 4 4 12 0 77 8 1075
2022 Internal audit 44 29 8 7 4 8 0 79 12 95
2022 Evaluation 40 24 11 3 4 18 0 79 9 250
2022 Data sciences 39 31 11 5 7 7 0 76 12 200
2022 Policy 38 27 12 7 6 9 1 73 14 1005
2022 Project management 46 28 12 5 4 5 0 78 9 1055
2022 Other services to the public 43 21 13 5 4 13 1 75 10 2400
2022 None of the above 41 22 13 5 4 13 1 74 11 1670
2020 Client contact centre 42 23 12 4 3 15 1 78 8 4360
2020 Health care practitioners 36 26 19 5 2 12 1 70 8 195
2020 Federal regulators 40 26 15 5 8 7 0 71 13 90
2020 Compliance, inspection and enforcement 30 27 17 5 5 16 0 68 12 855
2020 Communications or public affairs 40 31 10 5 6 7 0 77 12 265
2020 Access to information and privacy 49 24 11 3 4 9 1 81 7 180
2020 Security 46 25 8 7 3 10 0 79 12 105
2020 Science and technology 37 26 4 4 4 24 0 84 11 25
2020 Legal services 37 30 21 2 0 11 0 74 2 40
2020 Administration and operations 43 27 12 5 3 10 0 78 9 3940
2020 Human resources 42 31 10 4 2 9 1 81 7 850
2020 Financial management 42 35 8 4 3 8 0 84 7 470
2020 Procurement 46 30 9 4 4 5 2 81 9 70
2020 Real property 50 30 11 2 2 3 1 84 5 85
2020 Information management 45 30 9 4 2 9 1 83 7 275
2020 Information technology 43 28 12 4 2 11 0 80 6 935
2020 Internal audit 43 31 5 3 7 10 2 84 11 60
2020 Evaluation 36 29 15 6 2 13 0 75 8 125
2020 Data sciences 38 35 11 6 2 9 0 79 8 180
2020 Policy 45 27 11 6 3 8 0 78 10 1000
2020 Project management 45 30 10 4 3 8 0 81 8 855
2020 Other services to the public 43 22 13 5 4 12 1 75 10 2385
2020 None of the above 40 26 13 4 4 12 1 75 9 1490
2019 Client contact centre 35 29 16 6 5 9 0 70 12 3055
2019 Health care practitioners 33 20 18 10 9 9 1 59 21 165
2019 Federal regulators 21 37 13 16 7 6 0 61 24 105
2019 Compliance, inspection and enforcement 27 28 17 11 7 11 0 61 20 715
2019 Communications or public affairs 32 35 15 9 3 6 0 72 13 265
2019 Access to information and privacy 44 28 15 5 5 3 0 75 10 130
2019 Security 35 37 12 5 5 5 0 77 10 100
2019 Science and technology 37 32 11 7 4 7 2 76 12 55
2019 Legal services 32 18 18 3 8 21 0 63 14 35
2019 Administration and operations 34 31 16 7 5 7 0 70 13 3145
2019 Human resources 29 35 15 8 4 9 0 71 13 740
2019 Financial management 32 39 12 6 5 7 0 76 12 425
2019 Procurement 47 36 7 7 2 2 0 84 9 55
2019 Real property 30 38 18 10 0 4 0 71 10 65
2019 Information management 38 31 11 5 8 7 0 75 13 260
2019 Information technology 34 31 15 6 2 12 0 74 9 895
2019 Internal audit 30 27 23 10 3 8 0 62 14 75
2019 Evaluation 33 27 15 7 5 12 1 69 13 130
2019 Data sciences 37 40 9 5 3 5 1 81 9 145
2019 Policy 36 33 12 6 3 8 0 76 11 890
2019 Project management 33 34 12 8 7 6 0 71 16 770
2019 Other services to the public 35 27 16 7 6 8 0 68 14 1930
2019 None of the above 31 28 16 7 6 10 1 67 15 1350

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 26 16 7 6 6 1 69 13 5925
2024 Health care practitioners 25 22 21 14 11 7 0 50 27 230
2024 Intelligence analysts 25 33 16 13 10 4 1 60 23 175
2024 Federal regulators 32 26 14 11 17 1 0 58 28 95
2024 Compliance, inspection and enforcement 25 26 19 12 13 4 0 53 27 1055
2024 Communications or public affairs 27 29 14 13 11 5 0 59 26 295
2024 Access to information and privacy 41 26 17 6 7 4 0 69 13 260
2024 Security 30 30 11 13 12 3 1 62 26 120
2024 Science and technology 21 36 17 9 10 7 0 61 21 30
2024 Legal services 21 25 15 21 10 7 0 50 33 30
2024 Administration and operations 29 27 18 11 11 4 0 58 23 4635
2024 Human resources 26 28 18 15 9 3 0 56 25 945
2024 Financial management 32 29 18 9 8 3 0 63 18 455
2024 Procurement 37 32 19 4 6 3 0 71 10 95
2024 Real property 37 31 12 10 11 0 0 67 21 70
2024 Material management 50 20 11 0 11 9 0 77 12 20
2024 Information management 30 31 14 10 10 4 0 63 22 315
2024 Information technology 26 29 17 10 13 5 1 58 24 995
2024 Internal audit 29 29 20 8 10 3 0 61 19 80
2024 Evaluation 27 26 17 8 14 6 1 58 24 165
2024 Data sciences 29 30 15 13 9 3 0 61 23 200
2024 Policy 20 27 16 15 18 3 0 49 34 970
2024 Project management 26 28 17 14 13 2 0 55 27 845
2024 Other services to the public 37 25 15 10 8 5 0 65 19 2545
2024 None of the above 31 25 17 12 9 5 1 60 22 1505
2022 Client contact centre 44 26 15 4 3 6 1 76 9 4915
2022 Health care practitioners 28 23 24 11 7 6 0 55 20 250
2022 Federal regulators 30 33 17 8 7 3 0 66 16 110
2022 Compliance, inspection and enforcement 33 29 15 10 8 4 0 64 20 1035
2022 Communications or public affairs 34 33 15 9 6 3 0 69 15 315
2022 Access to information and privacy 47 27 13 5 4 4 0 77 9 270
2022 Security 42 33 12 4 8 1 1 76 12 125
2022 Science and technology 22 40 11 18 3 4 2 66 22 45
2022 Legal services 27 33 11 12 12 4 0 63 25 45
2022 Administration and operations 38 29 14 8 6 4 0 70 15 4060
2022 Human resources 41 30 12 8 5 4 1 74 13 1040
2022 Financial management 43 36 12 4 4 2 0 80 8 445
2022 Procurement 47 28 13 4 3 3 2 79 7 100
2022 Real property 28 42 15 6 6 3 0 73 12 80
2022 Material management 51 12 8 16 13 0 0 63 29 25
2022 Information management 38 32 14 6 5 4 0 73 12 360
2022 Information technology 35 29 14 9 7 5 0 68 17 1075
2022 Internal audit 35 35 15 7 4 3 0 72 12 95
2022 Evaluation 38 28 16 6 6 5 0 70 13 250
2022 Data sciences 33 32 15 8 10 2 0 66 18 200
2022 Policy 31 31 14 10 10 4 0 64 21 1005
2022 Project management 38 30 16 9 5 1 0 70 14 1055
2022 Other services to the public 39 25 15 7 7 6 0 69 15 2400
2022 None of the above 37 26 15 8 7 6 1 67 17 1670
2020 Client contact centre 41 28 14 6 4 6 1 75 10 4345
2020 Health care practitioners 39 28 18 8 2 5 0 70 11 195
2020 Federal regulators 38 23 17 9 9 3 0 64 19 90
2020 Compliance, inspection and enforcement 28 31 19 12 6 4 0 62 19 855
2020 Communications or public affairs 43 31 13 6 5 2 0 76 11 265
2020 Access to information and privacy 51 25 13 2 5 4 0 80 7 180
2020 Security 37 31 11 10 5 5 0 72 15 105
2020 Science and technology 23 37 16 4 0 20 0 75 5 25
2020 Legal services 40 41 9 2 2 5 0 85 5 40
2020 Administration and operations 41 31 13 7 4 3 0 75 12 3925
2020 Human resources 41 33 14 6 3 4 0 76 9 845
2020 Financial management 44 33 12 6 3 2 0 79 9 470
2020 Procurement 45 32 14 1 4 4 0 80 6 70
2020 Real property 43 34 15 2 2 2 1 79 5 85
2020 Information management 43 34 9 6 4 4 0 80 10 275
2020 Information technology 38 33 15 7 3 3 0 74 11 930
2020 Internal audit 38 26 21 10 3 2 0 65 13 60
2020 Evaluation 37 35 16 8 2 2 0 74 10 125
2020 Data sciences 38 33 18 6 3 3 0 72 9 180
2020 Policy 41 32 11 8 4 3 0 76 12 1000
2020 Project management 43 31 14 6 4 2 0 75 11 855
2020 Other services to the public 43 25 15 7 5 5 0 72 13 2380
2020 None of the above 39 30 15 6 5 4 1 72 12 1490
2019 Client contact centre 32 32 17 9 6 4 0 66 15 3050
2019 Health care practitioners 29 18 20 13 15 4 1 49 30 160
2019 Federal regulators 23 33 19 13 11 1 0 57 24 105
2019 Compliance, inspection and enforcement 21 33 21 12 9 4 0 57 22 710
2019 Communications or public affairs 30 39 15 10 4 2 0 70 14 265
2019 Access to information and privacy 39 27 17 9 6 1 0 67 16 130
2019 Security 36 37 14 6 5 3 0 74 12 100
2019 Science and technology 32 30 9 13 6 9 2 70 20 55
2019 Legal services 29 23 21 5 11 10 0 59 18 35
2019 Administration and operations 30 33 16 10 7 3 0 65 18 3140
2019 Human resources 27 34 20 10 5 4 0 64 16 740
2019 Financial management 33 38 13 8 5 2 1 73 14 425
2019 Procurement 42 37 9 5 2 5 0 83 7 55
2019 Real property 25 43 17 11 3 1 0 69 14 70
2019 Information management 34 32 16 8 7 3 0 68 16 260
2019 Information technology 29 33 20 7 5 4 0 65 13 895
2019 Internal audit 29 32 18 15 4 1 1 62 20 75
2019 Evaluation 31 29 15 9 8 7 1 65 19 130
2019 Data sciences 36 34 17 5 6 2 1 71 11 145
2019 Policy 35 36 13 8 5 2 1 73 14 885
2019 Project management 29 34 16 11 7 3 0 65 19 770
2019 Other services to the public 32 28 17 11 9 3 0 62 21 1920
2019 None of the above 29 30 18 10 8 4 1 62 19 1345

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 24 18 10 8 10 1 61 19 5925
2024 Health care practitioners 17 23 14 23 13 9 0 45 40 225
2024 Intelligence analysts 18 31 18 16 10 6 1 53 28 175
2024 Federal regulators 27 21 14 15 18 5 1 51 34 95
2024 Compliance, inspection and enforcement 17 23 21 17 15 7 0 44 34 1055
2024 Communications or public affairs 18 27 16 16 17 6 0 47 35 300
2024 Access to information and privacy 37 21 21 8 7 5 0 61 16 260
2024 Security 19 34 17 10 15 4 1 56 27 120
2024 Science and technology 21 24 19 13 13 11 0 51 29 30
2024 Legal services 19 29 14 24 7 7 0 51 33 30
2024 Administration and operations 21 24 19 15 13 7 0 49 31 4635
2024 Human resources 19 25 19 18 12 6 1 48 32 945
2024 Financial management 26 29 17 11 10 6 0 59 23 455
2024 Procurement 26 36 19 6 8 5 0 66 15 95
2024 Real property 18 40 14 12 14 1 0 59 27 70
2024 Material management 40 25 5 5 11 13 0 76 18 20
2024 Information management 21 28 16 13 15 6 1 53 30 315
2024 Information technology 21 27 17 13 14 8 0 52 30 995
2024 Internal audit 25 21 25 13 12 4 0 47 26 80
2024 Evaluation 20 18 21 17 15 9 0 42 35 165
2024 Data sciences 27 23 17 17 11 6 0 53 30 200
2024 Policy 15 25 17 18 20 5 0 42 41 970
2024 Project management 18 25 19 18 16 4 0 45 35 845
2024 Other services to the public 29 23 17 11 10 9 1 57 24 2545
2024 None of the above 25 22 19 13 11 8 1 52 27 1505
2022 Client contact centre 35 27 16 7 5 10 1 69 13 4910
2022 Health care practitioners 20 21 21 16 11 11 1 46 30 250
2022 Federal regulators 25 30 16 13 11 6 0 57 26 110
2022 Compliance, inspection and enforcement 25 24 20 12 11 7 0 53 25 1035
2022 Communications or public affairs 23 33 16 15 9 4 0 58 25 315
2022 Access to information and privacy 43 25 15 6 4 6 1 74 10 270
2022 Security 33 30 15 10 10 3 1 65 20 125
2022 Science and technology 19 27 20 22 3 6 2 50 28 45
2022 Legal services 15 25 15 16 11 18 0 49 32 45
2022 Administration and operations 28 28 18 12 8 6 0 60 21 4065
2022 Human resources 30 31 15 10 6 7 0 66 18 1040
2022 Financial management 34 34 15 7 4 5 0 72 12 445
2022 Procurement 38 28 13 11 4 4 2 70 16 100
2022 Real property 18 36 15 18 8 4 0 57 28 80
2022 Material management 38 21 8 20 13 0 0 60 33 25
2022 Information management 28 31 17 10 8 6 0 63 19 360
2022 Information technology 26 27 18 12 9 8 0 58 23 1075
2022 Internal audit 30 35 14 8 6 7 0 69 16 95
2022 Evaluation 27 26 16 15 7 9 0 58 24 250
2022 Data sciences 26 29 16 13 11 5 0 58 25 200
2022 Policy 21 31 14 15 12 7 1 56 29 1005
2022 Project management 27 31 16 15 8 3 0 60 23 1055
2022 Other services to the public 30 24 16 11 9 9 1 60 22 2405
2022 None of the above 29 24 18 10 9 10 1 59 21 1670
2020 Client contact centre 32 28 16 8 4 10 1 68 14 4340
2020 Health care practitioners 26 23 18 14 4 14 0 58 21 195
2020 Federal regulators 29 26 22 9 8 6 0 59 18 90
2020 Compliance, inspection and enforcement 17 31 20 15 11 7 0 51 27 850
2020 Communications or public affairs 32 31 18 12 4 4 0 65 17 265
2020 Access to information and privacy 43 28 12 6 3 8 0 77 9 180
2020 Security 24 32 16 11 6 10 0 63 19 105
2020 Science and technology 19 33 16 8 4 20 0 65 15 25
2020 Legal services 26 42 18 5 2 7 0 73 7 40
2020 Administration and operations 31 32 16 11 4 6 0 66 16 3925
2020 Human resources 32 34 16 8 4 6 0 71 12 845
2020 Financial management 35 36 15 6 3 5 0 74 10 470
2020 Procurement 31 30 18 7 7 6 0 65 15 70
2020 Real property 32 31 15 13 3 3 1 67 17 85
2020 Information management 34 36 13 7 3 7 0 75 11 275
2020 Information technology 28 32 18 10 5 7 0 64 16 935
2020 Internal audit 29 34 14 13 4 5 2 67 18 60
2020 Evaluation 28 36 13 12 3 8 0 70 16 125
2020 Data sciences 24 40 13 12 4 8 0 69 17 180
2020 Policy 29 36 14 12 5 5 0 67 18 1000
2020 Project management 29 34 15 11 6 4 0 66 18 850
2020 Other services to the public 32 27 17 10 6 9 0 65 17 2375
2020 None of the above 30 28 18 9 6 9 1 64 16 1485
2019 Client contact centre 24 28 21 11 7 8 0 57 20 3045
2019 Health care practitioners 20 19 18 18 19 7 0 41 40 165
2019 Federal regulators 19 28 23 16 10 4 0 48 27 105
2019 Compliance, inspection and enforcement 12 27 23 18 10 9 0 44 31 710
2019 Communications or public affairs 22 38 18 13 4 4 0 63 18 265
2019 Access to information and privacy 35 22 20 12 7 4 0 59 20 130
2019 Security 25 36 18 10 6 5 0 64 17 100
2019 Science and technology 23 29 21 12 4 11 0 59 18 55
2019 Legal services 24 23 18 8 11 16 0 56 23 35
2019 Administration and operations 22 31 20 14 8 5 0 56 23 3125
2019 Human resources 20 35 21 11 6 7 0 58 19 740
2019 Financial management 24 37 17 9 6 6 0 65 16 425
2019 Procurement 23 46 14 10 2 5 0 72 13 55
2019 Real property 21 33 19 15 6 6 0 58 22 70
2019 Information management 26 29 17 14 8 5 1 59 23 255
2019 Information technology 21 31 21 12 6 9 0 57 20 895
2019 Internal audit 24 26 23 15 5 6 0 54 22 75
2019 Evaluation 19 29 23 10 7 11 1 55 19 130
2019 Data sciences 27 40 11 12 5 5 0 71 18 145
2019 Policy 23 36 17 12 6 6 0 63 19 885
2019 Project management 18 32 18 18 10 5 0 52 29 765
2019 Other services to the public 24 25 20 13 11 7 0 53 26 1920
2019 None of the above 21 28 20 13 9 8 1 54 24 1350

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 28 16 10 8 5 0 65 18 5925
2024 Health care practitioners 14 23 11 22 25 4 0 39 49 230
2024 Intelligence analysts 18 33 18 19 11 2 0 51 30 175
2024 Federal regulators 28 29 12 7 20 2 0 59 28 95
2024 Compliance, inspection and enforcement 18 28 16 18 16 4 0 48 35 1055
2024 Communications or public affairs 20 30 15 16 15 3 0 51 33 300
2024 Access to information and privacy 41 25 16 8 6 4 0 69 14 260
2024 Security 23 33 18 11 13 1 1 57 24 120
2024 Science and technology 14 30 24 23 9 0 0 44 32 30
2024 Legal services 22 42 12 11 9 4 0 66 21 30
2024 Administration and operations 21 27 17 16 15 3 0 50 32 4635
2024 Human resources 19 31 18 17 13 2 0 51 30 945
2024 Financial management 28 31 16 11 10 3 0 62 22 455
2024 Procurement 24 42 17 9 6 2 0 67 16 95
2024 Real property 17 35 22 12 14 0 0 52 26 70
2024 Material management 36 44 5 11 5 0 0 80 16 20
2024 Information management 23 31 16 15 14 1 0 55 29 315
2024 Information technology 23 29 17 14 13 4 0 54 28 995
2024 Internal audit 23 30 24 4 19 0 0 52 23 80
2024 Evaluation 21 28 15 18 15 3 0 50 34 165
2024 Data sciences 22 30 15 18 13 2 0 54 32 200
2024 Policy 14 27 14 20 22 2 0 42 43 970
2024 Project management 15 30 16 20 17 2 0 46 37 845
2024 Other services to the public 29 27 14 14 12 4 0 58 27 2545
2024 None of the above 24 26 16 15 12 5 1 54 29 1505
2022 Client contact centre 37 31 15 7 5 5 0 72 13 4915
2022 Health care practitioners 18 27 16 18 16 5 0 47 36 250
2022 Federal regulators 26 37 12 9 11 5 0 67 21 110
2022 Compliance, inspection and enforcement 26 28 18 13 11 4 0 56 25 1035
2022 Communications or public affairs 28 31 16 15 8 2 0 60 24 315
2022 Access to information and privacy 44 28 14 7 4 3 0 74 12 270
2022 Security 31 32 13 9 11 2 1 65 21 125
2022 Science and technology 20 36 20 10 10 2 2 59 21 45
2022 Legal services 19 36 19 12 6 7 0 59 20 45
2022 Administration and operations 29 32 15 12 9 3 0 62 22 4065
2022 Human resources 30 36 13 11 7 3 0 68 19 1040
2022 Financial management 35 36 14 8 4 2 0 72 13 445
2022 Procurement 41 32 12 12 1 0 2 74 13 100
2022 Real property 22 37 13 18 7 4 0 61 26 80
2022 Material management 44 15 16 11 13 0 0 60 24 25
2022 Information management 26 37 14 12 7 4 0 66 20 360
2022 Information technology 29 33 15 11 8 4 0 64 20 1075
2022 Internal audit 30 30 14 12 10 4 0 62 23 95
2022 Evaluation 27 32 14 14 7 7 0 63 22 250
2022 Data sciences 23 36 14 15 8 3 0 62 24 200
2022 Policy 21 29 16 17 13 3 0 52 31 1005
2022 Project management 25 35 14 15 9 2 0 62 24 1055
2022 Other services to the public 32 27 14 12 10 5 0 61 24 2405
2022 None of the above 29 28 15 13 9 5 1 61 23 1670
2020 Client contact centre 32 32 16 10 5 5 0 68 16 4355
2020 Health care practitioners 27 27 15 19 6 6 0 57 27 195
2020 Federal regulators 30 35 15 8 9 3 0 67 18 90
2020 Compliance, inspection and enforcement 17 33 17 17 13 3 0 51 31 855
2020 Communications or public affairs 29 35 15 12 6 2 0 66 18 265
2020 Access to information and privacy 42 36 10 6 5 2 0 80 11 180
2020 Security 24 35 15 15 7 3 0 61 23 105
2020 Science and technology 22 11 23 15 17 12 0 38 36 25
2020 Legal services 27 40 21 5 2 5 0 71 7 40
2020 Administration and operations 28 35 15 12 6 3 0 65 20 3940
2020 Human resources 31 38 14 11 4 3 0 71 15 845
2020 Financial management 35 39 11 9 3 2 0 76 12 470
2020 Procurement 35 32 12 11 9 1 0 68 20 70
2020 Real property 30 39 16 8 6 0 1 70 14 85
2020 Information management 34 36 13 10 3 2 0 72 14 275
2020 Information technology 28 36 16 12 5 3 0 66 18 935
2020 Internal audit 20 40 15 16 5 3 0 62 22 60
2020 Evaluation 28 37 14 13 5 3 0 67 18 125
2020 Data sciences 25 36 15 16 4 3 0 63 21 180
2020 Policy 22 38 15 15 6 3 0 62 22 1000
2020 Project management 26 38 15 13 6 1 0 65 20 850
2020 Other services to the public 31 29 15 13 7 4 0 63 21 2385
2020 None of the above 28 32 17 11 8 4 0 63 19 1490
2019 Client contact centre 23 32 19 13 8 4 0 58 22 3060
2019 Health care practitioners 18 25 14 21 18 3 0 45 41 165
2019 Federal regulators 15 35 21 17 11 1 0 51 29 105
2019 Compliance, inspection and enforcement 15 28 22 19 11 4 0 45 32 710
2019 Communications or public affairs 18 40 19 16 6 2 0 59 21 265
2019 Access to information and privacy 29 35 17 8 8 3 0 67 16 130
2019 Security 23 38 20 12 6 1 0 61 18 100
2019 Science and technology 21 35 15 11 14 4 0 59 26 55
2019 Legal services 21 21 30 8 14 5 0 44 24 35
2019 Administration and operations 20 33 17 16 10 3 0 55 27 3135
2019 Human resources 19 35 18 15 8 4 0 56 24 740
2019 Financial management 24 38 19 12 5 2 0 63 17 430
2019 Procurement 23 45 15 12 2 3 0 70 14 55
2019 Real property 17 34 24 17 7 1 0 52 24 70
2019 Information management 24 30 17 17 10 2 0 55 28 260
2019 Information technology 21 36 19 13 7 4 0 60 20 895
2019 Internal audit 16 37 19 16 9 3 0 54 26 75
2019 Evaluation 25 26 17 16 10 7 1 54 28 130
2019 Data sciences 25 38 13 12 9 4 0 65 22 145
2019 Policy 20 36 17 18 7 3 0 57 26 885
2019 Project management 18 31 19 18 11 3 0 51 30 770
2019 Other services to the public 23 30 16 14 13 4 0 55 28 1930
2019 None of the above 21 29 21 14 11 4 0 52 26 1350
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 32 16 9 6 0 0 68 16 5930
2024 Health care practitioners 22 33 18 15 12 0 0 55 27 230
2024 Intelligence analysts 38 35 12 9 5 0 0 73 15 175
2024 Federal regulators 33 31 20 10 6 0 0 64 16 95
2024 Compliance, inspection and enforcement 26 35 14 12 12 1 0 62 24 1055
2024 Communications or public affairs 36 34 13 10 8 0 0 69 18 300
2024 Access to information and privacy 39 34 13 9 4 0 1 74 13 260
2024 Security 36 32 14 6 9 2 0 70 16 120
2024 Science and technology 32 21 22 16 9 0 0 53 25 30
2024 Legal services 25 36 23 6 9 0 0 61 16 30
2024 Administration and operations 30 33 16 11 9 0 0 64 20 4635
2024 Human resources 35 36 15 10 5 0 0 71 14 945
2024 Financial management 37 33 18 7 5 0 1 70 12 455
2024 Procurement 28 47 13 9 4 0 0 74 13 95
2024 Real property 26 36 20 12 6 0 0 62 17 70
2024 Material management 46 29 14 0 11 0 0 75 11 20
2024 Information management 34 36 15 6 8 1 0 71 14 315
2024 Information technology 36 37 13 8 6 0 0 73 14 995
2024 Internal audit 39 33 12 10 8 0 0 71 17 80
2024 Evaluation 26 37 13 12 11 0 1 64 23 165
2024 Data sciences 38 38 11 9 4 0 0 76 12 200
2024 Policy 31 35 12 12 10 0 0 66 22 970
2024 Project management 31 34 15 11 10 0 0 64 21 845
2024 Other services to the public 32 30 17 11 10 0 0 62 21 2550
2024 None of the above 33 31 16 9 9 0 0 65 19 1510
2022 Client contact centre 39 32 16 8 5 0 0 71 13 4915
2022 Health care practitioners 24 31 19 15 11 1 0 55 25 250
2022 Federal regulators 43 29 14 8 6 0 0 72 14 110
2022 Compliance, inspection and enforcement 32 35 14 11 7 0 0 68 18 1035
2022 Communications or public affairs 41 34 13 8 3 0 0 75 12 315
2022 Access to information and privacy 46 33 11 4 6 0 1 79 10 270
2022 Security 41 33 14 7 5 0 1 74 12 125
2022 Science and technology 42 35 14 4 2 0 2 79 6 45
2022 Legal services 34 36 9 11 10 0 0 70 21 45
2022 Administration and operations 37 34 13 9 6 0 0 71 15 4065
2022 Human resources 44 34 11 7 3 0 0 79 10 1040
2022 Financial management 44 33 13 7 3 0 0 77 10 445
2022 Procurement 43 33 12 8 5 0 0 76 12 100
2022 Real property 34 46 10 6 3 0 0 80 10 80
2022 Material management 48 29 9 13 0 0 0 77 13 25
2022 Information management 39 36 11 11 3 0 0 75 14 360
2022 Information technology 44 32 13 7 4 0 0 76 11 1075
2022 Internal audit 32 43 11 13 1 0 1 75 14 95
2022 Evaluation 38 36 14 7 6 0 0 74 13 245
2022 Data sciences 40 37 11 8 4 0 0 77 12 200
2022 Policy 41 32 12 9 5 0 0 74 14 1005
2022 Project management 40 37 11 7 5 0 0 78 12 1055
2022 Other services to the public 35 31 15 10 9 0 0 66 18 2400
2022 None of the above 36 31 15 10 7 0 0 68 17 1670
2020 Client contact centre 30 36 18 10 6 0 1 66 16 4355
2020 Health care practitioners 32 34 18 8 5 1 2 68 14 195
2020 Federal regulators 28 42 13 8 9 0 0 70 17 90
2020 Compliance, inspection and enforcement 24 33 21 13 7 1 1 58 20 855
2020 Communications or public affairs 43 34 9 10 3 0 0 77 13 265
2020 Access to information and privacy 43 35 12 8 2 0 1 78 10 180
2020 Security 40 31 14 9 5 0 0 72 14 105
2020 Science and technology 45 35 7 4 8 0 0 80 12 25
2020 Legal services 38 46 5 2 7 0 2 86 9 40
2020 Administration and operations 33 36 15 10 6 0 0 69 16 3945
2020 Human resources 40 35 13 8 4 0 1 75 12 845
2020 Financial management 43 34 13 6 3 0 1 78 9 470
2020 Procurement 36 40 6 8 10 0 0 76 18 70
2020 Real property 47 27 15 4 5 1 1 76 8 85
2020 Information management 41 35 13 7 3 0 0 76 11 275
2020 Information technology 41 35 13 7 3 0 0 76 11 935
2020 Internal audit 36 42 8 10 5 0 0 77 15 60
2020 Evaluation 38 31 17 7 5 1 1 70 13 125
2020 Data sciences 42 35 11 6 5 0 0 78 12 180
2020 Policy 41 35 10 9 4 0 0 76 13 1000
2020 Project management 41 35 11 9 4 0 0 76 13 855
2020 Other services to the public 31 32 17 12 8 1 1 64 20 2390
2020 None of the above 29 37 15 10 6 1 1 67 17 1490
2019 Client contact centre 22 36 19 14 9 0 0 58 23 3065
2019 Health care practitioners 22 28 20 13 15 1 0 51 29 165
2019 Federal regulators 27 36 16 8 11 1 0 64 19 105
2019 Compliance, inspection and enforcement 19 34 21 16 9 0 1 54 25 715
2019 Communications or public affairs 42 37 8 11 3 0 0 79 14 265
2019 Access to information and privacy 36 30 13 12 6 0 2 68 19 130
2019 Security 33 40 13 5 9 0 0 73 14 100
2019 Science and technology 34 39 24 0 4 0 0 72 4 55
2019 Legal services 39 21 16 16 9 0 0 60 25 35
2019 Administration and operations 27 37 15 13 8 0 0 64 21 3145
2019 Human resources 31 38 12 12 6 1 0 70 18 735
2019 Financial management 35 40 12 7 5 0 1 76 12 430
2019 Procurement 36 35 18 7 4 0 0 71 11 55
2019 Real property 32 33 16 8 10 0 1 65 18 70
2019 Information management 32 32 14 12 9 0 0 64 22 260
2019 Information technology 35 38 14 8 5 0 0 73 13 900
2019 Internal audit 25 33 27 12 3 1 0 59 14 75
2019 Evaluation 31 39 11 13 7 0 0 69 20 130
2019 Data sciences 43 33 10 9 5 0 0 76 14 145
2019 Policy 38 38 10 8 6 0 0 76 14 885
2019 Project management 31 38 12 11 7 0 0 70 18 770
2019 Other services to the public 23 34 16 15 11 0 0 58 26 1925
2019 None of the above 23 38 16 14 9 0 0 61 24 1355

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 37 6 4 1 0 0 89 5 5925
2024 Health care practitioners 46 39 5 8 2 0 0 85 10 230
2024 Intelligence analysts 34 47 8 6 5 0 0 81 11 175
2024 Federal regulators 44 36 10 6 3 0 0 81 9 95
2024 Compliance, inspection and enforcement 37 42 8 9 5 0 0 79 13 1055
2024 Communications or public affairs 33 39 12 10 6 0 0 72 16 300
2024 Access to information and privacy 54 34 6 4 2 0 0 88 6 260
2024 Security 38 40 8 7 7 0 0 79 14 120
2024 Science and technology 22 59 10 3 6 0 0 81 9 30
2024 Legal services 53 35 9 3 0 0 0 88 3 30
2024 Administration and operations 38 41 10 8 3 0 0 79 11 4630
2024 Human resources 40 42 8 7 3 0 0 82 10 945
2024 Financial management 38 44 9 7 3 0 0 81 10 455
2024 Procurement 31 51 9 5 4 0 0 82 9 95
2024 Real property 23 38 12 15 11 0 0 61 27 70
2024 Material management 44 51 5 0 0 0 0 95 0 20
2024 Information management 41 39 10 6 5 0 0 80 10 315
2024 Information technology 37 42 9 7 5 0 0 79 12 995
2024 Internal audit 50 33 9 5 2 0 0 83 7 80
2024 Evaluation 36 44 8 7 4 0 0 80 11 165
2024 Data sciences 30 49 10 8 3 0 0 79 11 200
2024 Policy 28 44 8 12 8 0 0 72 20 970
2024 Project management 30 41 12 11 6 0 0 72 17 845
2024 Other services to the public 48 37 7 6 2 0 0 85 8 2545
2024 None of the above 41 40 8 6 4 0 0 81 11 1510
2022 Client contact centre 52 37 6 4 1 0 0 89 5 4910
2022 Health care practitioners 46 39 6 7 3 0 0 84 9 250
2022 Federal regulators 50 27 12 7 4 0 0 77 11 110
2022 Compliance, inspection and enforcement 39 42 9 7 3 0 0 81 11 1035
2022 Communications or public affairs 39 41 9 9 2 0 0 80 11 315
2022 Access to information and privacy 56 36 4 2 2 0 0 92 4 270
2022 Security 43 36 9 9 3 0 0 79 12 125
2022 Science and technology 39 51 7 4 0 0 0 89 4 45
2022 Legal services 47 33 11 6 4 0 0 79 10 45
2022 Administration and operations 42 40 9 7 2 0 0 82 10 4060
2022 Human resources 42 44 7 5 2 0 0 86 7 1040
2022 Financial management 47 43 4 3 2 0 0 91 5 445
2022 Procurement 43 36 11 6 3 0 0 80 9 100
2022 Real property 21 46 9 21 3 0 0 67 24 80
2022 Material management 39 34 8 12 7 0 0 74 19 25
2022 Information management 41 41 9 6 3 0 0 82 9 360
2022 Information technology 40 40 9 6 4 0 0 80 10 1075
2022 Internal audit 29 51 11 8 2 0 0 80 9 95
2022 Evaluation 44 42 6 6 3 0 0 86 8 250
2022 Data sciences 31 45 9 13 2 0 0 76 15 200
2022 Policy 31 45 9 9 5 0 0 77 14 1005
2022 Project management 36 40 10 10 4 0 0 76 14 1055
2022 Other services to the public 49 36 8 5 2 0 0 85 7 2400
2022 None of the above 43 38 9 7 4 0 0 81 11 1670
2020 Client contact centre 43 40 9 6 2 0 0 83 8 4330
2020 Health care practitioners 47 43 7 3 0 0 1 90 3 195
2020 Federal regulators 41 42 7 6 4 0 0 83 10 90
2020 Compliance, inspection and enforcement 23 43 15 13 5 0 0 66 18 855
2020 Communications or public affairs 34 42 11 12 1 0 0 76 13 265
2020 Access to information and privacy 53 34 9 3 1 0 0 87 4 180
2020 Security 37 36 14 9 5 0 0 73 14 105
2020 Science and technology 43 37 11 0 8 0 0 80 8 25
2020 Legal services 51 40 5 2 2 0 0 91 5 40
2020 Administration and operations 38 40 11 9 3 0 0 78 12 3915
2020 Human resources 38 42 10 8 2 0 0 80 10 840
2020 Financial management 43 39 10 6 2 0 0 82 8 470
2020 Procurement 31 49 11 6 2 0 2 81 8 70
2020 Real property 31 39 13 10 6 0 1 71 16 85
2020 Information management 38 44 9 6 3 0 0 83 9 275
2020 Information technology 36 44 11 8 2 0 0 79 10 925
2020 Internal audit 29 46 8 13 3 0 0 75 17 60
2020 Evaluation 41 35 12 9 2 0 0 76 12 125
2020 Data sciences 33 35 13 15 3 0 1 68 19 175
2020 Policy 33 41 10 10 5 0 0 74 16 1000
2020 Project management 33 40 11 12 4 0 0 73 16 850
2020 Other services to the public 40 39 9 9 3 0 0 79 12 2375
2020 None of the above 36 40 10 9 4 0 1 76 13 1485
2019 Client contact centre 39 42 11 6 2 0 0 81 8 3050
2019 Health care practitioners 34 40 13 10 4 0 0 73 14 160
2019 Federal regulators 33 41 11 10 5 0 0 74 15 105
2019 Compliance, inspection and enforcement 29 46 9 11 5 0 0 75 16 710
2019 Communications or public affairs 33 43 14 9 2 0 0 76 10 265
2019 Access to information and privacy 42 36 7 13 2 0 0 78 15 130
2019 Security 27 51 12 8 2 0 0 78 10 100
2019 Science and technology 27 43 14 12 4 0 0 70 16 55
2019 Legal services 35 37 10 13 5 0 0 72 18 35
2019 Administration and operations 33 44 11 9 3 0 0 76 13 3125
2019 Human resources 36 43 10 8 3 0 0 79 11 735
2019 Financial management 33 45 10 8 4 0 0 78 12 425
2019 Procurement 44 37 10 7 2 0 0 81 9 55
2019 Real property 22 39 10 21 8 0 0 61 29 70
2019 Information management 32 40 13 11 4 0 0 72 15 260
2019 Information technology 31 44 13 9 3 0 0 76 12 895
2019 Internal audit 32 47 9 9 3 0 0 79 12 75
2019 Evaluation 41 35 12 7 4 0 0 76 11 130
2019 Data sciences 31 45 12 8 3 0 0 77 11 145
2019 Policy 31 41 12 11 5 0 0 72 16 880
2019 Project management 28 41 12 14 5 0 0 69 19 765
2019 Other services to the public 36 42 11 7 3 0 0 79 10 1915
2019 None of the above 34 40 12 9 4 0 0 75 13 1345

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 30 8 4 3 0 0 86 7 5925
2024 Health care practitioners 53 28 8 6 4 0 1 82 10 230
2024 Intelligence analysts 48 36 8 6 3 0 0 84 9 175
2024 Federal regulators 55 29 11 4 1 0 0 84 5 95
2024 Compliance, inspection and enforcement 47 32 9 7 4 0 0 80 11 1055
2024 Communications or public affairs 49 29 10 6 6 0 0 78 12 300
2024 Access to information and privacy 56 26 10 5 4 0 0 81 8 260
2024 Security 46 34 6 7 7 0 1 81 13 120
2024 Science and technology 38 19 23 13 6 0 0 57 19 30
2024 Legal services 32 40 18 6 4 0 0 72 10 30
2024 Administration and operations 48 31 10 6 4 0 0 79 11 4630
2024 Human resources 49 32 9 6 3 0 0 81 9 945
2024 Financial management 50 30 10 7 2 0 0 81 9 455
2024 Procurement 47 37 3 8 4 0 1 84 12 95
2024 Real property 47 27 17 5 3 0 0 74 8 70
2024 Material management 61 23 5 0 11 0 0 84 11 20
2024 Information management 52 32 6 5 5 1 0 84 10 315
2024 Information technology 50 31 11 4 4 0 0 81 8 995
2024 Internal audit 56 27 10 4 5 0 0 82 8 80
2024 Evaluation 55 26 7 8 3 1 0 82 12 165
2024 Data sciences 50 34 7 6 3 0 0 85 9 200
2024 Policy 48 29 8 9 5 0 0 77 15 970
2024 Project management 49 29 9 6 6 0 0 79 12 845
2024 Other services to the public 53 28 9 6 4 0 0 81 10 2545
2024 None of the above 50 27 10 7 4 1 1 79 11 1505
2022 Client contact centre 53 30 8 5 3 1 1 84 7 4910
2022 Health care practitioners 44 37 9 4 5 1 0 82 9 250
2022 Federal regulators 57 25 8 3 6 0 0 82 9 110
2022 Compliance, inspection and enforcement 48 32 9 6 4 1 0 81 10 1035
2022 Communications or public affairs 51 30 7 7 3 1 1 83 9 315
2022 Access to information and privacy 56 28 7 3 4 0 1 85 7 270
2022 Security 46 31 13 6 4 0 0 77 9 125
2022 Science and technology 40 51 0 4 5 0 0 91 9 45
2022 Legal services 43 28 5 12 8 2 2 74 21 45
2022 Administration and operations 48 32 10 6 4 0 0 81 10 4065
2022 Human resources 53 32 8 5 2 0 0 85 7 1040
2022 Financial management 53 34 6 5 2 0 0 87 7 445
2022 Procurement 50 30 9 4 4 1 1 82 9 100
2022 Real property 42 45 8 4 1 0 0 87 5 80
2022 Material management 62 16 21 0 0 0 0 79 0 25
2022 Information management 46 34 12 4 3 1 1 81 7 360
2022 Information technology 53 29 9 6 3 0 0 82 9 1075
2022 Internal audit 48 34 9 6 3 0 0 81 10 95
2022 Evaluation 48 33 9 6 2 0 1 82 8 250
2022 Data sciences 50 32 9 6 2 0 1 83 8 200
2022 Policy 46 32 7 10 4 1 0 79 13 1005
2022 Project management 52 30 7 6 4 0 0 83 10 1055
2022 Other services to the public 51 27 11 6 4 0 1 79 10 2400
2022 None of the above 48 30 10 7 4 1 1 79 11 1670
2020 Client contact centre 47 30 11 7 3 1 1 78 11 4350
2020 Health care practitioners 51 22 12 9 4 2 2 75 13 195
2020 Federal regulators 41 32 14 5 8 1 0 73 13 90
2020 Compliance, inspection and enforcement 35 33 16 8 5 1 1 70 13 850
2020 Communications or public affairs 50 26 13 6 4 0 0 77 10 265
2020 Access to information and privacy 49 28 11 5 4 1 2 80 9 180
2020 Security 44 36 12 4 5 0 0 80 8 105
2020 Science and technology 46 22 11 12 8 0 0 69 20 25
2020 Legal services 54 27 13 2 0 0 2 84 2 40
2020 Administration and operations 45 31 12 7 4 1 1 77 11 3925
2020 Human resources 50 29 11 5 3 0 1 81 8 845
2020 Financial management 49 32 8 6 3 1 0 82 9 470
2020 Procurement 48 33 7 7 3 0 2 82 10 70
2020 Real property 51 33 7 6 3 0 0 84 9 85
2020 Information management 49 33 9 7 2 1 0 83 8 275
2020 Information technology 54 29 9 5 2 1 0 84 8 935
2020 Internal audit 53 25 10 11 2 0 0 78 12 60
2020 Evaluation 40 31 11 11 4 2 1 73 16 125
2020 Data sciences 44 36 9 7 3 1 0 80 11 180
2020 Policy 48 29 9 9 4 0 0 78 13 1000
2020 Project management 51 28 11 7 1 1 0 81 8 850
2020 Other services to the public 44 30 12 7 5 1 1 76 12 2385
2020 None of the above 43 29 13 7 5 1 1 74 12 1485
2019 Client contact centre 43 31 13 8 4 1 1 75 12 3050
2019 Health care practitioners 38 31 12 10 8 1 1 70 18 160
2019 Federal regulators 43 28 11 8 5 2 2 75 13 105
2019 Compliance, inspection and enforcement 33 37 12 10 5 1 1 72 16 710
2019 Communications or public affairs 49 28 9 6 5 0 1 79 12 265
2019 Access to information and privacy 53 26 9 8 3 0 1 79 12 130
2019 Security 42 36 8 8 5 0 0 79 13 100
2019 Science and technology 48 21 15 11 4 2 0 70 15 55
2019 Legal services 52 17 16 0 14 0 0 69 14 30
2019 Administration and operations 40 32 13 9 5 0 0 73 14 3140
2019 Human resources 45 31 12 7 4 1 1 77 11 735
2019 Financial management 43 34 11 7 3 0 1 78 10 430
2019 Procurement 41 38 13 3 5 0 0 78 9 55
2019 Real property 39 36 10 11 4 0 0 75 15 70
2019 Information management 46 29 10 10 4 1 0 76 14 260
2019 Information technology 49 31 10 6 3 1 0 80 9 895
2019 Internal audit 38 38 13 5 5 0 1 77 10 75
2019 Evaluation 34 33 14 11 5 2 2 69 16 130
2019 Data sciences 46 27 13 6 6 0 1 75 12 145
2019 Policy 44 33 9 7 5 1 1 78 13 890
2019 Project management 44 28 12 9 6 1 0 73 15 770
2019 Other services to the public 40 32 13 8 5 1 0 73 14 1925
2019 None of the above 39 31 13 9 6 1 1 72 15 1350

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 38 8 7 3 0 0 82 10 5925
2024 Health care practitioners 25 42 9 17 7 0 0 66 24 230
2024 Intelligence analysts 28 38 15 13 6 0 0 67 19 175
2024 Federal regulators 30 42 10 11 7 0 0 72 18 95
2024 Compliance, inspection and enforcement 24 42 11 15 7 0 0 66 22 1050
2024 Communications or public affairs 32 33 13 14 7 0 0 65 21 300
2024 Access to information and privacy 41 43 7 7 2 0 0 84 9 260
2024 Security 34 33 14 14 6 0 0 67 20 120
2024 Science and technology 25 40 14 12 9 0 0 65 21 30
2024 Legal services 31 41 11 11 6 0 0 72 17 30
2024 Administration and operations 29 40 11 14 5 0 0 69 19 4625
2024 Human resources 37 40 10 10 3 0 1 77 13 945
2024 Financial management 34 40 10 11 4 0 0 75 15 455
2024 Procurement 19 57 8 10 5 0 0 77 15 95
2024 Real property 18 52 12 13 3 0 0 71 17 70
2024 Material management 38 48 5 5 4 0 0 87 8 20
2024 Information management 37 36 10 10 6 0 0 73 16 315
2024 Information technology 29 37 15 11 6 0 1 67 18 990
2024 Internal audit 42 32 9 9 5 0 2 76 14 80
2024 Evaluation 27 44 14 10 4 1 0 71 14 165
2024 Data sciences 30 38 16 13 3 0 0 68 16 200
2024 Policy 24 39 14 14 8 0 0 64 22 965
2024 Project management 27 40 13 13 6 0 1 67 19 845
2024 Other services to the public 35 38 9 12 5 0 0 73 18 2545
2024 None of the above 33 37 13 10 6 0 1 71 16 1505
2022 Client contact centre 45 38 7 7 3 0 0 83 9 4910
2022 Health care practitioners 35 40 9 11 4 0 1 75 16 250
2022 Federal regulators 30 42 10 13 5 0 0 71 18 110
2022 Compliance, inspection and enforcement 26 43 10 14 6 0 0 70 20 1035
2022 Communications or public affairs 38 38 12 9 3 0 1 76 12 315
2022 Access to information and privacy 46 35 8 9 1 0 0 81 10 270
2022 Security 41 30 6 12 8 0 2 73 21 125
2022 Science and technology 49 40 4 3 3 0 0 89 6 45
2022 Legal services 42 28 11 16 2 0 0 70 18 45
2022 Administration and operations 34 41 10 11 4 0 0 75 15 4060
2022 Human resources 43 39 9 7 2 0 0 82 9 1040
2022 Financial management 48 39 6 5 1 0 0 88 6 445
2022 Procurement 35 40 10 11 4 0 0 75 15 100
2022 Real property 31 32 16 15 7 0 0 63 22 80
2022 Material management 46 35 0 15 4 0 0 82 18 25
2022 Information management 35 43 13 7 2 0 0 78 9 360
2022 Information technology 37 38 12 8 4 0 1 76 12 1075
2022 Internal audit 32 42 9 11 7 0 0 74 18 95
2022 Evaluation 38 43 6 10 2 0 0 81 12 245
2022 Data sciences 33 47 8 8 3 0 1 80 11 200
2022 Policy 32 40 10 13 5 0 0 72 18 1005
2022 Project management 36 40 10 11 4 0 0 76 14 1055
2022 Other services to the public 36 40 9 11 5 0 0 76 15 2395
2022 None of the above 37 39 9 10 5 0 0 77 14 1670
2020 Client contact centre 38 41 9 9 3 0 0 79 12 4335
2020 Health care practitioners 44 38 7 9 2 0 1 82 11 195
2020 Federal regulators 29 37 12 16 4 0 1 67 20 90
2020 Compliance, inspection and enforcement 24 40 13 16 6 0 1 65 22 850
2020 Communications or public affairs 39 38 12 8 3 0 1 77 11 265
2020 Access to information and privacy 48 37 6 6 2 0 1 86 8 180
2020 Security 38 33 16 6 6 0 0 71 13 105
2020 Science and technology 23 45 3 20 8 0 0 69 28 25
2020 Legal services 44 45 2 7 2 0 0 89 9 40
2020 Administration and operations 35 40 10 10 3 0 1 76 14 3920
2020 Human resources 39 40 9 9 2 0 1 80 12 840
2020 Financial management 47 36 8 6 3 0 0 83 9 470
2020 Procurement 38 41 7 5 9 0 0 79 14 70
2020 Real property 39 35 12 8 3 0 3 77 11 85
2020 Information management 38 40 12 6 2 0 1 79 9 275
2020 Information technology 38 37 13 9 3 0 1 75 12 930
2020 Internal audit 35 44 7 11 3 0 0 78 15 60
2020 Evaluation 30 40 16 10 3 0 0 70 13 125
2020 Data sciences 39 39 11 8 2 0 1 79 10 180
2020 Policy 31 40 12 11 4 0 1 72 15 995
2020 Project management 37 36 11 12 3 0 1 74 14 850
2020 Other services to the public 35 41 9 11 3 0 0 76 15 2380
2020 None of the above 34 38 11 11 4 0 1 73 15 1480
2019 Client contact centre 31 44 9 12 4 0 0 75 16 3055
2019 Health care practitioners 22 27 8 27 16 0 0 49 43 165
2019 Federal regulators 24 36 17 15 9 0 0 59 24 105
2019 Compliance, inspection and enforcement 21 44 10 17 7 0 0 66 24 705
2019 Communications or public affairs 32 44 13 7 1 0 1 78 9 265
2019 Access to information and privacy 36 40 7 17 1 0 0 76 17 130
2019 Security 28 38 15 13 6 0 0 66 19 100
2019 Science and technology 29 32 17 15 7 0 0 61 21 55
2019 Legal services 39 37 3 15 6 0 0 76 21 35
2019 Administration and operations 27 41 12 14 5 0 0 69 19 3135
2019 Human resources 33 41 11 10 4 0 0 74 15 740
2019 Financial management 36 43 8 8 5 0 0 79 13 430
2019 Procurement 36 40 10 14 0 0 0 76 14 55
2019 Real property 32 30 10 16 11 0 1 63 28 70
2019 Information management 28 40 13 12 6 0 1 69 18 260
2019 Information technology 32 39 15 10 4 0 1 71 14 895
2019 Internal audit 24 48 11 12 4 0 1 73 16 75
2019 Evaluation 23 44 15 14 3 0 1 68 17 130
2019 Data sciences 32 47 9 10 1 1 0 80 12 145
2019 Policy 27 42 14 13 4 0 1 69 17 890
2019 Project management 24 42 12 16 6 0 0 66 22 765
2019 Other services to the public 27 43 9 16 6 0 0 69 22 1920
2019 None of the above 28 42 11 13 5 0 0 70 19 1350

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 23 11 4 3 2 1 82 7 5925
2024 Health care practitioners 55 27 8 4 5 0 1 83 9 225
2024 Intelligence analysts 51 31 8 6 3 1 1 83 9 175
2024 Federal regulators 59 23 12 4 1 0 1 83 5 95
2024 Compliance, inspection and enforcement 49 27 11 6 4 2 1 78 10 1055
2024 Communications or public affairs 54 25 7 5 7 1 1 80 12 300
2024 Access to information and privacy 56 22 15 2 3 1 1 80 5 260
2024 Security 55 20 11 6 6 0 2 77 12 120
2024 Science and technology 45 26 16 7 6 0 0 71 13 30
2024 Legal services 39 29 14 9 9 0 0 68 18 30
2024 Administration and operations 54 25 10 4 4 2 1 81 9 4625
2024 Human resources 54 25 11 4 3 1 2 80 8 945
2024 Financial management 57 23 12 4 3 1 1 82 6 450
2024 Procurement 59 21 10 4 3 1 1 82 8 95
2024 Real property 56 23 12 4 5 0 0 79 9 70
2024 Material management 66 14 5 5 5 5 0 84 11 20
2024 Information management 58 27 6 2 4 2 1 87 6 315
2024 Information technology 56 25 10 3 4 1 1 83 7 995
2024 Internal audit 53 27 10 2 5 2 2 83 7 80
2024 Evaluation 55 23 9 3 6 2 2 81 9 165
2024 Data sciences 59 26 8 3 3 0 2 87 6 200
2024 Policy 55 21 10 6 6 1 1 78 12 970
2024 Project management 57 22 10 5 6 1 1 79 11 845
2024 Other services to the public 56 23 10 5 4 2 1 80 9 2545
2024 None of the above 55 23 10 4 4 2 2 81 9 1510
2022 Client contact centre 56 24 10 4 3 2 2 83 7 4905
2022 Health care practitioners 52 23 13 4 5 2 2 78 8 250
2022 Federal regulators 61 23 8 2 5 0 1 85 7 110
2022 Compliance, inspection and enforcement 53 24 13 5 3 2 1 79 8 1035
2022 Communications or public affairs 58 24 9 5 2 2 0 84 7 315
2022 Access to information and privacy 60 20 11 3 3 1 2 82 6 270
2022 Security 52 21 15 4 5 2 1 76 9 125
2022 Science and technology 47 41 8 2 0 0 2 90 2 45
2022 Legal services 45 32 6 10 2 4 2 81 12 45
2022 Administration and operations 55 24 10 4 3 2 1 81 8 4065
2022 Human resources 58 24 9 3 3 1 1 85 6 1040
2022 Financial management 60 26 8 2 2 1 1 87 4 445
2022 Procurement 54 28 9 3 2 2 2 86 5 95
2022 Real property 60 23 10 4 2 1 0 84 6 80
2022 Material management 62 15 23 0 0 0 0 77 0 25
2022 Information management 54 27 10 3 3 2 1 83 7 360
2022 Information technology 61 19 9 4 3 2 1 83 7 1075
2022 Internal audit 53 21 15 5 3 2 1 76 8 95
2022 Evaluation 55 30 6 3 3 1 2 88 6 250
2022 Data sciences 57 23 10 4 3 2 1 83 7 200
2022 Policy 55 24 9 6 3 1 1 80 10 1005
2022 Project management 60 22 9 3 4 1 1 83 8 1055
2022 Other services to the public 55 22 11 4 4 2 2 80 9 2405
2022 None of the above 53 24 9 6 3 2 2 81 9 1670
2020 Client contact centre 49 24 13 5 3 3 3 78 9 4340
2020 Health care practitioners 51 23 13 5 3 4 2 78 9 195
2020 Federal regulators 56 19 9 7 8 1 0 76 15 90
2020 Compliance, inspection and enforcement 40 29 16 6 5 3 2 73 11 850
2020 Communications or public affairs 58 23 9 4 4 2 1 83 7 265
2020 Access to information and privacy 54 23 14 3 4 2 1 79 7 180
2020 Security 53 27 7 6 5 1 2 82 11 105
2020 Science and technology 54 19 4 15 8 0 0 73 23 25
2020 Legal services 66 20 9 2 0 0 2 88 2 40
2020 Administration and operations 52 24 12 5 4 2 1 78 9 3925
2020 Human resources 52 22 13 5 3 3 3 78 9 845
2020 Financial management 54 27 11 2 3 2 1 83 5 470
2020 Procurement 61 16 9 3 4 3 3 83 8 70
2020 Real property 55 25 8 5 2 2 2 84 7 85
2020 Information management 53 27 11 4 2 3 2 83 6 275
2020 Information technology 61 22 9 3 2 1 1 85 6 930
2020 Internal audit 51 30 12 5 2 0 0 82 7 60
2020 Evaluation 47 28 10 6 4 3 3 80 10 125
2020 Data sciences 50 27 10 4 5 3 0 80 10 180
2020 Policy 55 22 11 6 4 2 1 79 10 995
2020 Project management 57 22 11 4 2 3 1 82 7 850
2020 Other services to the public 49 24 14 4 4 3 2 77 9 2380
2020 None of the above 47 25 14 4 5 3 2 76 9 1485

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 31 15 10 7 3 0 66 18 5930
2024 Health care practitioners 21 35 16 13 11 4 1 59 25 230
2024 Intelligence analysts 22 38 18 11 9 2 0 61 21 175
2024 Federal regulators 32 29 18 7 9 4 0 64 17 95
2024 Compliance, inspection and enforcement 22 31 15 16 14 3 0 54 30 1055
2024 Communications or public affairs 25 31 17 13 10 4 0 58 24 300
2024 Access to information and privacy 35 32 15 7 6 5 0 71 14 260
2024 Security 27 33 18 10 9 1 1 62 20 120
2024 Science and technology 25 30 24 15 6 0 0 55 21 30
2024 Legal services 12 36 25 13 14 0 0 49 27 30
2024 Administration and operations 25 32 18 12 11 3 0 59 23 4635
2024 Human resources 23 36 18 12 8 3 0 61 21 945
2024 Financial management 30 35 18 8 7 1 0 66 16 455
2024 Procurement 19 47 13 11 7 3 1 68 18 95
2024 Real property 26 32 17 14 9 1 0 59 23 70
2024 Material management 32 34 19 0 11 4 0 69 11 20
2024 Information management 32 33 14 9 8 3 1 68 18 315
2024 Information technology 24 32 19 12 10 3 0 58 23 995
2024 Internal audit 31 30 18 6 15 1 0 62 20 80
2024 Evaluation 21 33 19 13 10 4 1 56 23 165
2024 Data sciences 26 38 14 13 6 2 1 66 20 200
2024 Policy 17 32 19 17 13 2 0 50 31 970
2024 Project management 23 32 16 13 13 2 0 56 27 845
2024 Other services to the public 31 28 16 12 10 3 0 61 22 2545
2024 None of the above 27 29 16 12 11 4 1 59 24 1510
2022 Client contact centre 38 33 13 7 5 4 0 74 12 4915
2022 Health care practitioners 24 34 16 12 6 5 2 62 20 250
2022 Federal regulators 24 41 16 8 8 4 0 67 16 110
2022 Compliance, inspection and enforcement 28 31 17 13 7 3 0 62 21 1035
2022 Communications or public affairs 31 36 15 10 6 1 0 68 17 315
2022 Access to information and privacy 46 32 11 6 4 2 0 79 10 270
2022 Security 35 32 14 7 7 3 1 71 15 125
2022 Science and technology 29 41 8 15 5 0 2 71 21 45
2022 Legal services 23 38 8 16 11 0 4 64 28 45
2022 Administration and operations 33 33 15 9 7 2 0 68 16 4065
2022 Human resources 32 38 12 9 6 2 0 72 16 1040
2022 Financial management 41 35 12 7 3 2 0 78 10 445
2022 Procurement 41 32 11 10 4 3 0 75 14 100
2022 Real property 27 38 13 11 8 2 0 67 20 80
2022 Material management 52 13 16 8 4 7 0 70 13 25
2022 Information management 31 35 16 8 7 4 0 68 15 360
2022 Information technology 32 35 15 10 6 2 0 68 16 1075
2022 Internal audit 34 32 14 13 6 1 0 66 20 95
2022 Evaluation 30 37 11 13 5 4 0 70 18 250
2022 Data sciences 27 36 14 10 8 5 0 67 18 200
2022 Policy 26 32 16 13 8 4 0 61 22 1005
2022 Project management 33 34 15 11 6 2 0 68 17 1055
2022 Other services to the public 35 30 14 9 8 4 0 68 18 2395
2022 None of the above 33 33 12 10 7 4 1 69 18 1670
2020 Client contact centre 32 30 16 9 6 6 1 66 16 4335
2020 Health care practitioners 33 28 16 12 6 4 2 65 18 195
2020 Federal regulators 29 34 16 10 8 3 0 65 19 90
2020 Compliance, inspection and enforcement 22 34 17 11 11 4 0 59 23 850
2020 Communications or public affairs 35 32 17 10 4 2 0 68 14 265
2020 Access to information and privacy 43 32 14 2 5 3 1 78 7 180
2020 Security 34 31 17 9 6 1 1 67 16 105
2020 Science and technology 23 35 11 7 16 8 0 63 25 25
2020 Legal services 34 37 16 2 5 7 0 76 7 40
2020 Administration and operations 30 35 17 9 6 2 0 66 16 3935
2020 Human resources 34 32 14 12 6 2 0 67 18 845
2020 Financial management 37 39 12 7 3 2 0 77 11 470
2020 Procurement 31 42 9 12 4 2 0 75 16 70
2020 Real property 35 42 13 5 2 1 1 79 8 85
2020 Information management 35 36 15 10 3 1 0 72 13 275
2020 Information technology 32 35 14 11 5 3 0 69 16 930
2020 Internal audit 28 45 8 10 5 3 0 76 16 60
2020 Evaluation 28 37 19 10 2 2 0 67 13 125
2020 Data sciences 25 45 14 10 3 3 0 72 14 180
2020 Policy 27 34 16 12 7 3 0 63 20 990
2020 Project management 29 37 16 10 5 3 0 68 16 855
2020 Other services to the public 32 30 15 10 8 5 1 65 19 2380
2020 None of the above 28 33 17 10 6 4 0 65 18 1485
2019 Client contact centre 24 31 17 13 11 3 0 57 25 3050
2019 Health care practitioners 22 20 24 15 13 7 0 45 30 160
2019 Federal regulators 22 30 14 17 14 0 3 54 32 105
2019 Compliance, inspection and enforcement 16 33 20 16 11 4 0 50 29 710
2019 Communications or public affairs 30 31 22 9 5 4 0 63 14 265
2019 Access to information and privacy 32 28 18 7 11 4 1 62 19 130
2019 Security 27 38 15 6 11 3 0 68 17 100
2019 Science and technology 20 46 11 11 6 7 0 71 18 55
2019 Legal services 27 37 13 5 17 0 0 64 22 35
2019 Administration and operations 23 33 18 14 10 2 0 58 24 3135
2019 Human resources 23 34 19 13 8 2 0 58 22 740
2019 Financial management 32 36 15 9 6 2 0 69 15 430
2019 Procurement 44 25 14 9 7 0 2 70 16 55
2019 Real property 34 32 10 18 7 0 0 65 25 70
2019 Information management 25 37 14 13 7 4 0 64 21 255
2019 Information technology 28 33 18 11 7 3 0 63 18 900
2019 Internal audit 20 42 13 9 16 1 0 62 25 75
2019 Evaluation 24 31 16 15 12 1 1 57 27 130
2019 Data sciences 29 34 15 11 8 0 2 65 19 145
2019 Policy 24 35 17 13 8 2 1 60 22 885
2019 Project management 20 35 17 15 10 2 0 57 26 765
2019 Other services to the public 23 30 17 13 13 4 0 56 27 1925
2019 None of the above 25 32 17 12 11 3 0 59 24 1345

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 22 13 6 6 2 6 49 51 5930
2024 Health care practitioners 33 28 15 5 10 2 7 37 63 230
2024 Intelligence analysts 45 24 11 6 8 2 5 48 52 175
2024 Federal regulators 42 21 11 5 13 1 8 46 54 95
2024 Compliance, inspection and enforcement 38 23 16 7 10 2 4 40 60 1055
2024 Communications or public affairs 38 28 13 8 8 1 3 40 60 295
2024 Access to information and privacy 53 18 15 4 3 1 5 57 43 260
2024 Security 41 18 18 7 7 0 8 45 55 120
2024 Science and technology 49 20 22 3 3 0 3 51 49 30
2024 Legal services 34 12 33 9 4 3 5 37 63 30
2024 Administration and operations 40 23 15 7 8 2 6 44 56 4625
2024 Human resources 41 22 15 7 8 1 6 44 56 945
2024 Financial management 39 26 14 6 7 2 5 43 57 455
2024 Procurement 35 30 11 10 10 1 3 37 63 95
2024 Real property 41 23 14 12 6 0 3 43 57 70
2024 Material management 61 19 10 0 0 5 5 67 33 20
2024 Information management 48 24 14 4 6 2 3 51 49 315
2024 Information technology 50 21 12 4 7 1 6 54 46 995
2024 Internal audit 44 20 14 2 16 3 2 46 54 80
2024 Evaluation 45 21 13 8 7 1 6 48 52 165
2024 Data sciences 41 26 15 7 6 1 4 44 56 200
2024 Policy 36 24 16 9 11 1 3 37 63 970
2024 Project management 40 20 14 7 11 2 6 43 57 845
2024 Other services to the public 45 23 12 6 7 1 6 49 51 2545
2024 None of the above 44 19 13 6 7 2 8 49 51 1510
2022 Client contact centre 49 22 12 5 4 1 7 4915
2022 Health care practitioners 45 29 10 4 5 2 6 250
2022 Federal regulators 47 22 15 3 7 0 5 110
2022 Compliance, inspection and enforcement 49 25 11 5 5 1 4 1035
2022 Communications or public affairs 51 23 13 4 4 1 4 315
2022 Access to information and privacy 55 23 9 2 2 0 8 270
2022 Security 59 23 5 4 3 1 5 125
2022 Science and technology 60 24 8 0 0 3 5 45
2022 Legal services 62 13 10 6 7 0 2 45
2022 Administration and operations 51 23 12 5 4 1 5 4065
2022 Human resources 54 20 11 5 4 1 5 1040
2022 Financial management 52 24 11 6 2 1 4 445
2022 Procurement 58 23 6 5 3 1 3 100
2022 Real property 53 26 10 4 4 0 4 80
2022 Material management 58 15 8 4 10 5 0 25
2022 Information management 51 26 12 2 3 2 4 360
2022 Information technology 58 22 9 3 2 1 5 1075
2022 Internal audit 53 22 11 6 2 3 3 95
2022 Evaluation 49 23 12 6 3 1 5 250
2022 Data sciences 49 24 12 7 2 1 6 200
2022 Policy 43 27 14 5 7 1 4 1005
2022 Project management 48 26 12 5 5 1 3 1055
2022 Other services to the public 49 23 11 5 4 2 6 2400
2022 None of the above 50 22 11 4 4 2 8 1670
2020 Client contact centre 50 20 13 6 4 1 6 4355
2020 Health care practitioners 44 21 19 7 3 1 5 195
2020 Federal regulators 46 21 16 4 6 2 5 90
2020 Compliance, inspection and enforcement 51 22 11 8 4 1 4 855
2020 Communications or public affairs 48 26 14 5 3 1 3 265
2020 Access to information and privacy 59 20 11 1 2 1 5 180
2020 Security 60 20 9 3 3 1 5 105
2020 Science and technology 46 35 12 0 3 0 3 25
2020 Legal services 56 23 7 5 5 0 5 40
2020 Administration and operations 52 22 12 5 3 1 4 3945
2020 Human resources 54 18 12 5 5 1 5 845
2020 Financial management 54 22 13 4 3 1 4 470
2020 Procurement 57 9 20 4 5 0 4 70
2020 Real property 64 14 9 5 3 2 2 85
2020 Information management 55 25 11 5 2 1 2 275
2020 Information technology 60 20 11 3 2 0 4 930
2020 Internal audit 57 27 8 5 2 0 2 60
2020 Evaluation 51 22 15 4 3 1 4 125
2020 Data sciences 49 26 13 5 4 1 2 180
2020 Policy 45 23 16 7 5 1 3 1000
2020 Project management 49 23 14 6 4 0 3 855
2020 Other services to the public 50 23 12 6 4 1 5 2390
2020 None of the above 51 22 13 6 3 1 5 1490
2019 Client contact centre 45 23 15 6 4 1 5 3055
2019 Health care practitioners 47 24 15 6 1 1 7 160
2019 Federal regulators 45 19 16 10 7 0 2 105
2019 Compliance, inspection and enforcement 48 24 14 5 5 1 3 710
2019 Communications or public affairs 52 25 12 5 3 1 3 265
2019 Access to information and privacy 58 21 14 3 2 0 3 130
2019 Security 48 27 14 3 2 0 8 100
2019 Science and technology 49 24 15 5 3 2 2 55
2019 Legal services 29 29 20 8 8 0 6 35
2019 Administration and operations 49 24 13 6 4 1 4 3140
2019 Human resources 48 24 15 6 3 0 5 740
2019 Financial management 53 23 12 4 3 2 3 430
2019 Procurement 54 26 7 3 0 4 6 55
2019 Real property 52 29 7 3 4 1 4 70
2019 Information management 48 24 14 6 4 0 3 260
2019 Information technology 61 21 8 3 2 1 4 895
2019 Internal audit 48 21 19 4 4 0 4 75
2019 Evaluation 50 23 12 4 3 1 6 130
2019 Data sciences 48 23 15 4 2 1 7 145
2019 Policy 43 27 15 5 5 0 4 890
2019 Project management 47 23 14 7 5 1 3 765
2019 Other services to the public 46 24 14 5 4 1 5 1925
2019 None of the above 50 22 14 5 3 1 5 1345

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 9 6 4 6 3 18 69 31 5925
2024 Health care practitioners 51 7 4 2 2 5 28 77 23 230
2024 Intelligence analysts 48 14 9 4 9 4 14 58 42 175
2024 Federal regulators 55 5 4 7 8 2 20 70 30 95
2024 Compliance, inspection and enforcement 50 9 6 5 7 3 19 65 35 1055
2024 Communications or public affairs 54 11 8 4 8 2 15 64 36 300
2024 Access to information and privacy 58 8 5 6 6 2 15 70 30 260
2024 Security 53 8 6 4 6 2 21 68 32 120
2024 Science and technology 54 21 10 0 0 0 15 64 36 30
2024 Legal services 67 0 0 3 21 3 6 73 27 30
2024 Administration and operations 52 8 6 4 6 3 20 68 32 4630
2024 Human resources 53 10 5 5 9 2 17 65 35 945
2024 Financial management 54 13 6 3 8 3 13 64 36 455
2024 Procurement 49 8 7 6 11 1 19 60 40 95
2024 Real property 46 8 11 6 6 1 22 60 40 70
2024 Material management 72 4 5 9 0 0 10 80 20 20
2024 Information management 53 11 4 6 6 3 18 67 33 315
2024 Information technology 45 10 9 6 9 3 18 57 43 995
2024 Internal audit 54 15 6 4 10 2 9 61 39 80
2024 Evaluation 52 10 10 6 7 1 15 62 38 165
2024 Data sciences 49 20 6 5 10 2 8 55 45 200
2024 Policy 45 12 9 6 11 2 15 54 46 970
2024 Project management 48 10 8 5 10 2 17 59 41 845
2024 Other services to the public 54 7 5 3 5 3 22 72 28 2545
2024 None of the above 52 7 5 3 5 3 24 71 29 1510

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 8 5 2 2 5 9 81 19 5925
2024 Health care practitioners 73 6 5 2 1 3 10 84 16 230
2024 Intelligence analysts 65 10 6 3 3 6 7 75 25 175
2024 Federal regulators 55 15 5 6 5 5 8 63 37 95
2024 Compliance, inspection and enforcement 63 11 5 4 6 4 7 71 29 1050
2024 Communications or public affairs 67 10 6 2 4 4 7 76 24 300
2024 Access to information and privacy 72 10 5 1 4 3 5 78 22 260
2024 Security 64 7 5 3 3 4 14 78 22 120
2024 Science and technology 61 21 13 3 3 0 0 61 39 30
2024 Legal services 74 0 3 12 0 3 8 83 17 30
2024 Administration and operations 64 11 5 3 3 5 9 74 26 4630
2024 Human resources 69 9 4 2 3 4 8 79 21 945
2024 Financial management 65 11 3 3 4 5 8 75 25 455
2024 Procurement 63 10 6 5 5 6 5 71 29 95
2024 Real property 60 14 6 4 3 4 9 69 31 70
2024 Material management 91 4 5 0 0 0 0 91 9 20
2024 Information management 72 8 5 2 2 5 7 81 19 315
2024 Information technology 67 9 5 2 3 5 9 78 22 995
2024 Internal audit 77 5 6 0 6 6 1 82 18 80
2024 Evaluation 62 10 5 4 5 5 8 71 29 165
2024 Data sciences 67 13 5 2 3 5 5 75 25 200
2024 Policy 61 10 7 3 5 6 7 70 30 965
2024 Project management 65 11 7 2 4 4 7 73 27 845
2024 Other services to the public 68 9 5 2 3 5 9 79 21 2545
2024 None of the above 64 8 5 3 3 6 11 78 22 1510
2022 Client contact centre 76 6 3 1 2 4 8 4915
2022 Health care practitioners 79 4 3 1 2 5 5 250
2022 Federal regulators 67 6 7 3 4 7 6 110
2022 Compliance, inspection and enforcement 71 9 4 2 2 6 5 1035
2022 Communications or public affairs 78 7 4 2 2 3 4 315
2022 Access to information and privacy 78 4 3 1 1 3 10 270
2022 Security 80 5 5 3 1 2 4 125
2022 Science and technology 77 9 6 0 0 0 8 45
2022 Legal services 77 9 2 0 8 0 4 45
2022 Administration and operations 73 8 4 2 3 5 5 4060
2022 Human resources 80 6 4 1 2 2 5 1040
2022 Financial management 77 8 3 1 2 3 5 445
2022 Procurement 82 6 3 2 0 1 7 100
2022 Real property 80 5 0 4 4 1 6 80
2022 Material management 82 0 3 0 4 10 0 25
2022 Information management 72 7 6 1 3 5 5 360
2022 Information technology 75 7 4 1 3 4 6 1075
2022 Internal audit 76 6 5 1 3 6 4 95
2022 Evaluation 77 5 4 2 3 6 5 245
2022 Data sciences 71 8 4 2 4 3 8 200
2022 Policy 72 9 5 2 3 5 5 1005
2022 Project management 73 9 4 2 3 4 5 1055
2022 Other services to the public 71 6 4 1 3 6 8 2400
2022 None of the above 73 6 3 2 2 4 10 1670
2020 Client contact centre 77 7 4 2 2 3 6 4340
2020 Health care practitioners 82 6 1 0 1 4 6 195
2020 Federal regulators 69 10 3 1 6 5 6 90
2020 Compliance, inspection and enforcement 75 9 4 3 3 4 4 850
2020 Communications or public affairs 76 10 5 1 2 2 3 265
2020 Access to information and privacy 74 9 6 1 1 5 4 180
2020 Security 78 9 3 3 2 2 4 105
2020 Science and technology 76 8 0 4 8 4 0 25
2020 Legal services 76 5 4 5 0 4 6 40
2020 Administration and operations 74 9 5 2 2 5 3 3930
2020 Human resources 75 9 5 2 2 2 4 840
2020 Financial management 75 9 5 3 2 4 4 470
2020 Procurement 81 8 1 0 3 4 3 70
2020 Real property 81 7 4 1 3 2 2 80
2020 Information management 81 7 3 1 1 2 4 275
2020 Information technology 79 7 4 1 2 2 4 925
2020 Internal audit 73 15 2 2 0 7 2 60
2020 Evaluation 73 8 5 3 2 3 5 125
2020 Data sciences 76 10 4 3 1 5 1 180
2020 Policy 73 9 5 3 1 4 4 995
2020 Project management 75 9 5 2 3 3 4 850
2020 Other services to the public 74 8 4 2 2 5 5 2380
2020 None of the above 76 8 4 1 2 4 5 1485
2019 Client contact centre 72 9 5 3 3 4 5 3050
2019 Health care practitioners 75 6 2 2 4 5 6 160
2019 Federal regulators 64 11 8 4 4 5 3 105
2019 Compliance, inspection and enforcement 69 10 6 3 3 6 3 710
2019 Communications or public affairs 78 8 6 1 2 3 3 265
2019 Access to information and privacy 71 8 9 1 1 6 5 130
2019 Security 77 5 5 3 2 3 4 100
2019 Science and technology 75 11 6 0 0 4 5 55
2019 Legal services 68 3 3 6 0 7 14 35
2019 Administration and operations 72 9 5 2 3 4 4 3120
2019 Human resources 74 7 6 2 3 3 5 740
2019 Financial management 69 10 5 4 2 4 4 430
2019 Procurement 71 7 2 2 2 10 7 55
2019 Real property 80 6 3 0 4 4 3 65
2019 Information management 71 9 7 2 2 5 4 255
2019 Information technology 77 8 3 3 2 5 4 895
2019 Internal audit 73 6 1 5 3 9 3 75
2019 Evaluation 64 14 4 4 5 3 5 130
2019 Data sciences 70 9 5 2 1 7 6 145
2019 Policy 77 8 5 2 2 3 3 885
2019 Project management 68 10 6 3 4 5 4 765
2019 Other services to the public 69 9 5 2 3 6 5 1920
2019 None of the above 68 9 4 4 3 5 7 1340

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 68 8 4 2 2 4 12 81 19 5925
2024 Health care practitioners 64 9 5 3 2 3 14 77 23 230
2024 Intelligence analysts 63 10 4 5 2 4 12 75 25 175
2024 Federal regulators 61 11 8 1 0 2 18 75 25 95
2024 Compliance, inspection and enforcement 61 11 6 3 4 3 12 72 28 1050
2024 Communications or public affairs 66 9 4 4 2 3 13 78 22 300
2024 Access to information and privacy 71 8 7 1 2 2 8 79 21 260
2024 Security 63 5 10 3 3 2 15 76 24 120
2024 Science and technology 68 15 6 0 0 0 12 77 23 30
2024 Legal services 75 6 3 0 9 0 6 80 20 30
2024 Administration and operations 65 8 5 2 2 3 15 79 21 4630
2024 Human resources 69 9 4 2 3 2 11 80 20 945
2024 Financial management 67 10 4 2 2 3 12 79 21 455
2024 Procurement 65 8 5 1 5 3 12 77 23 95
2024 Real property 72 6 2 1 2 0 17 87 13 70
2024 Material management 87 8 0 0 0 0 5 92 8 20
2024 Information management 69 10 4 2 2 1 12 79 21 315
2024 Information technology 69 7 4 1 2 2 16 84 16 995
2024 Internal audit 79 5 5 0 6 0 5 83 17 80
2024 Evaluation 63 8 5 1 5 2 17 77 23 165
2024 Data sciences 66 7 4 2 1 3 16 82 18 200
2024 Policy 63 7 3 3 5 3 16 77 23 970
2024 Project management 68 7 4 2 3 1 14 80 20 845
2024 Other services to the public 68 7 5 2 2 3 13 80 20 2545
2024 None of the above 65 7 5 2 2 4 16 81 19 1510

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 11 7 4 5 3 10 69 31 5925
2024 Health care practitioners 55 14 8 5 6 2 10 62 38 225
2024 Intelligence analysts 57 15 8 3 6 5 7 65 35 175
2024 Federal regulators 48 17 8 3 7 2 15 58 42 95
2024 Compliance, inspection and enforcement 49 12 12 6 9 3 9 55 45 1055
2024 Communications or public affairs 55 13 6 5 7 3 11 64 36 300
2024 Access to information and privacy 64 11 7 5 4 4 6 71 29 260
2024 Security 56 8 7 6 7 0 16 67 33 120
2024 Science and technology 61 7 10 6 5 0 9 68 32 30
2024 Legal services 61 12 7 10 6 0 4 63 37 30
2024 Administration and operations 55 12 8 5 6 3 11 64 36 4630
2024 Human resources 60 11 8 4 6 2 9 68 32 945
2024 Financial management 60 13 6 4 5 2 11 68 32 455
2024 Procurement 52 15 8 1 15 4 6 58 42 95
2024 Real property 58 14 4 3 8 0 13 67 33 70
2024 Material management 81 11 0 0 0 0 9 88 12 20
2024 Information management 57 13 8 3 7 2 10 65 35 315
2024 Information technology 57 11 7 4 6 3 12 67 33 995
2024 Internal audit 62 9 12 2 10 1 3 64 36 80
2024 Evaluation 58 8 7 2 7 1 16 70 30 165
2024 Data sciences 55 12 8 5 4 4 12 65 35 200
2024 Policy 52 11 7 5 8 3 13 62 38 970
2024 Project management 54 10 10 5 9 2 9 61 39 845
2024 Other services to the public 56 12 8 4 6 3 11 65 35 2545
2024 None of the above 56 11 7 4 5 4 13 67 33 1510

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 31 14 13 12 5 2 59 26 5925
2024 Health care practitioners 13 33 15 13 20 4 2 50 35 230
2024 Intelligence analysts 21 36 17 12 10 2 2 59 23 175
2024 Federal regulators 27 26 12 16 16 2 1 54 33 95
2024 Compliance, inspection and enforcement 18 31 11 16 20 3 2 51 38 1055
2024 Communications or public affairs 20 34 10 16 15 4 2 56 33 300
2024 Access to information and privacy 29 29 15 12 10 4 1 61 23 260
2024 Security 27 34 11 11 11 4 2 65 23 120
2024 Science and technology 17 36 6 23 17 0 0 53 41 30
2024 Legal services 10 20 24 23 19 0 3 31 44 30
2024 Administration and operations 21 31 13 15 15 3 1 54 32 4635
2024 Human resources 22 34 12 15 13 2 3 58 29 945
2024 Financial management 24 34 13 11 13 2 2 61 25 455
2024 Procurement 24 43 13 7 8 3 1 70 16 95
2024 Real property 28 27 11 15 14 4 1 58 30 70
2024 Material management 26 38 13 9 13 0 0 64 22 20
2024 Information management 21 32 14 15 12 6 1 57 28 315
2024 Information technology 19 31 13 16 15 3 3 53 33 995
2024 Internal audit 33 34 5 14 11 0 3 69 25 80
2024 Evaluation 26 31 11 11 15 6 0 61 27 165
2024 Data sciences 20 34 17 17 10 2 1 55 28 200
2024 Policy 20 33 12 15 17 2 1 55 33 970
2024 Project management 22 29 11 16 18 2 1 53 35 845
2024 Other services to the public 24 29 14 14 14 4 1 56 29 2545
2024 None of the above 23 28 13 12 16 5 2 55 30 1510
2022 Client contact centre 33 32 12 9 7 5 1 70 17 4915
2022 Health care practitioners 15 33 17 12 14 6 3 53 28 250
2022 Federal regulators 24 35 12 13 15 0 1 60 28 110
2022 Compliance, inspection and enforcement 24 34 12 15 11 3 1 60 28 1035
2022 Communications or public affairs 32 33 8 11 10 4 1 69 23 315
2022 Access to information and privacy 34 33 14 7 6 4 2 71 14 270
2022 Security 26 32 13 15 11 2 1 60 27 125
2022 Science and technology 31 33 6 14 7 7 2 70 24 45
2022 Legal services 19 32 10 15 24 0 0 51 39 45
2022 Administration and operations 29 34 12 11 10 3 1 66 21 4060
2022 Human resources 32 34 12 10 8 2 2 69 19 1040
2022 Financial management 37 32 10 8 9 2 2 72 18 445
2022 Procurement 32 39 9 11 6 3 1 73 18 100
2022 Real property 35 36 4 11 10 1 4 74 22 80
2022 Material management 35 20 12 14 19 0 0 55 33 25
2022 Information management 24 33 11 15 12 4 0 60 28 360
2022 Information technology 28 32 13 11 11 3 3 63 23 1075
2022 Internal audit 22 38 11 15 10 4 0 63 26 95
2022 Evaluation 27 36 16 11 4 5 1 67 16 250
2022 Data sciences 24 35 15 11 11 2 2 62 23 200
2022 Policy 28 36 8 12 10 4 2 68 24 1005
2022 Project management 28 35 10 13 12 2 1 64 26 1055
2022 Other services to the public 28 32 13 10 11 4 1 64 22 2400
2022 None of the above 28 33 11 11 10 4 3 65 23 1670
2020 Client contact centre 31 27 15 10 10 6 2 63 21 4355
2020 Health care practitioners 25 21 15 16 10 7 5 52 30 195
2020 Federal regulators 35 19 13 17 13 2 1 56 31 90
2020 Compliance, inspection and enforcement 21 30 15 13 16 3 2 53 31 855
2020 Communications or public affairs 33 30 11 12 9 3 1 67 21 265
2020 Access to information and privacy 39 25 14 10 7 3 2 68 17 180
2020 Security 32 20 17 9 15 2 6 55 26 105
2020 Science and technology 31 15 12 11 19 8 4 52 35 25
2020 Legal services 33 21 17 12 9 7 2 58 23 40
2020 Administration and operations 29 31 14 12 10 3 2 63 23 3940
2020 Human resources 31 30 13 12 10 3 2 64 22 845
2020 Financial management 32 34 13 9 8 1 2 68 18 470
2020 Procurement 31 35 13 13 7 0 2 67 20 70
2020 Real property 33 33 12 9 3 2 7 73 14 85
2020 Information management 33 29 14 11 8 2 4 66 20 275
2020 Information technology 28 31 13 13 11 3 1 61 25 935
2020 Internal audit 30 27 17 16 8 2 0 58 25 60
2020 Evaluation 24 37 15 11 7 2 3 64 19 125
2020 Data sciences 29 34 15 8 9 3 1 66 18 180
2020 Policy 26 32 14 14 9 3 2 62 24 1000
2020 Project management 30 29 14 12 10 3 1 62 23 855
2020 Other services to the public 30 26 14 11 13 4 2 60 25 2385
2020 None of the above 28 29 15 12 11 4 2 60 24 1495
2019 Client contact centre 23 26 17 14 17 3 2 51 32 3065
2019 Health care practitioners 22 14 14 21 19 7 2 40 44 160
2019 Federal regulators 19 24 14 14 23 3 2 46 39 105
2019 Compliance, inspection and enforcement 17 27 17 18 18 4 1 46 37 710
2019 Communications or public affairs 28 34 10 15 9 2 1 64 25 265
2019 Access to information and privacy 31 22 15 11 14 5 2 57 27 130
2019 Security 24 31 11 12 14 3 5 60 29 100
2019 Science and technology 20 34 13 16 9 4 5 59 27 55
2019 Legal services 27 22 8 16 22 0 5 52 40 35
2019 Administration and operations 22 30 16 14 15 2 1 54 30 3140
2019 Human resources 25 30 14 12 15 2 2 57 29 740
2019 Financial management 28 33 13 10 14 1 2 62 24 430
2019 Procurement 45 22 8 10 12 2 0 68 23 55
2019 Real property 28 35 7 14 11 4 1 67 26 70
2019 Information management 24 31 13 13 13 3 2 58 28 255
2019 Information technology 26 29 15 13 13 2 2 57 27 900
2019 Internal audit 19 34 12 14 18 4 1 55 33 75
2019 Evaluation 23 24 13 14 19 6 1 51 35 130
2019 Data sciences 30 33 14 9 9 1 4 66 20 145
2019 Policy 31 30 14 11 10 2 2 63 22 890
2019 Project management 23 31 14 14 14 2 1 57 29 770
2019 Other services to the public 22 26 15 15 17 3 2 51 34 1925
2019 None of the above 23 28 16 12 16 4 1 54 30 1350

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 27 20 14 12 1 2 53 26 5920
2024 Health care practitioners 16 27 11 20 26 0 0 43 46 230
2024 Intelligence analysts 26 34 15 13 10 1 1 61 24 175
2024 Federal regulators 31 37 13 15 3 0 0 68 18 95
2024 Compliance, inspection and enforcement 21 33 15 16 15 0 0 54 31 1055
2024 Communications or public affairs 30 38 10 13 8 0 0 68 21 300
2024 Access to information and privacy 33 33 17 9 5 1 1 68 15 260
2024 Security 36 33 16 8 7 0 0 69 15 120
2024 Science and technology 24 30 24 6 16 0 0 54 22 30
2024 Legal services 23 29 21 20 4 4 0 54 25 30
2024 Administration and operations 26 31 16 13 12 0 1 58 26 4625
2024 Human resources 31 37 14 10 7 0 1 68 18 945
2024 Financial management 32 41 14 7 6 0 0 73 13 455
2024 Procurement 23 45 19 8 4 0 1 69 12 95
2024 Real property 28 40 13 10 10 0 0 67 20 70
2024 Material management 48 38 8 0 5 0 0 86 5 20
2024 Information management 34 35 14 9 9 0 0 69 17 315
2024 Information technology 37 37 10 8 8 0 0 74 16 990
2024 Internal audit 30 30 18 11 9 2 0 61 20 80
2024 Evaluation 25 26 18 16 15 0 0 51 31 165
2024 Data sciences 38 38 10 9 5 0 0 76 14 200
2024 Policy 27 36 12 13 12 0 0 63 25 970
2024 Project management 30 35 12 12 11 0 0 65 23 845
2024 Other services to the public 25 28 17 15 14 0 1 54 29 2540
2024 None of the above 28 31 16 11 13 0 1 60 24 1510
2022 Client contact centre 28 29 21 12 9 1 1 57 21 4905
2022 Health care practitioners 18 27 15 22 17 1 0 45 39 250
2022 Federal regulators 34 29 10 12 15 0 1 63 27 110
2022 Compliance, inspection and enforcement 25 31 16 16 11 0 1 57 27 1035
2022 Communications or public affairs 35 37 11 11 5 2 0 72 17 315
2022 Access to information and privacy 39 30 18 7 5 0 1 70 12 270
2022 Security 40 33 12 10 5 0 0 74 15 125
2022 Science and technology 34 32 22 5 5 0 2 67 10 45
2022 Legal services 32 32 11 9 11 2 2 67 21 45
2022 Administration and operations 32 35 14 10 8 0 0 67 19 4060
2022 Human resources 40 37 11 8 3 0 1 78 11 1040
2022 Financial management 41 37 12 4 5 0 0 79 9 445
2022 Procurement 38 40 12 7 3 0 0 78 10 100
2022 Real property 31 49 10 6 4 0 0 81 9 80
2022 Material management 42 39 15 4 0 0 0 81 4 25
2022 Information management 36 35 18 5 5 1 0 72 10 360
2022 Information technology 45 37 9 5 3 0 0 82 8 1075
2022 Internal audit 26 39 16 10 7 1 1 67 17 95
2022 Evaluation 30 34 15 15 5 0 0 65 20 250
2022 Data sciences 38 38 9 9 5 0 1 77 14 200
2022 Policy 35 37 10 11 7 0 0 73 17 1005
2022 Project management 39 37 10 8 5 0 0 77 13 1055
2022 Other services to the public 28 29 16 13 12 1 1 57 26 2400
2022 None of the above 31 31 15 12 9 1 1 63 21 1670
2020 Client contact centre 23 29 22 15 9 1 2 53 25 4335
2020 Health care practitioners 23 38 18 16 5 1 1 61 21 195
2020 Federal regulators 37 29 14 10 10 0 0 66 20 90
2020 Compliance, inspection and enforcement 19 30 20 17 12 1 1 50 30 850
2020 Communications or public affairs 40 39 8 9 3 1 0 79 12 265
2020 Access to information and privacy 40 31 18 10 2 0 1 71 12 180
2020 Security 40 29 17 10 4 0 2 69 14 105
2020 Science and technology 37 42 4 8 8 0 0 79 17 25
2020 Legal services 38 40 12 7 3 0 0 78 10 40
2020 Administration and operations 32 33 16 11 7 0 1 65 19 3925
2020 Human resources 38 37 11 8 4 0 1 76 13 840
2020 Financial management 39 40 11 4 4 0 0 80 8 465
2020 Procurement 40 37 15 6 3 0 0 76 9 70
2020 Real property 41 40 12 2 5 0 0 81 7 80
2020 Information management 37 34 13 12 4 0 0 71 16 275
2020 Information technology 41 38 10 7 4 0 0 79 10 925
2020 Internal audit 37 26 19 13 5 0 0 63 18 60
2020 Evaluation 38 28 16 12 5 0 1 67 17 125
2020 Data sciences 37 38 16 8 2 0 0 74 10 180
2020 Policy 36 38 11 9 5 0 0 74 14 995
2020 Project management 39 37 11 9 4 0 0 76 13 850
2020 Other services to the public 24 32 18 14 10 1 1 58 24 2375
2020 None of the above 28 34 17 12 8 1 1 63 20 1480
2019 Client contact centre 20 29 21 16 12 0 1 50 29 3050
2019 Health care practitioners 19 25 13 21 22 0 0 44 43 160
2019 Federal regulators 30 26 24 13 6 0 0 57 19 105
2019 Compliance, inspection and enforcement 18 38 16 16 12 0 0 56 28 715
2019 Communications or public affairs 35 44 9 8 4 0 0 79 12 265
2019 Access to information and privacy 33 28 18 17 3 0 1 62 21 130
2019 Security 45 34 11 5 5 0 0 78 11 100
2019 Science and technology 34 40 9 13 2 2 0 75 15 55
2019 Legal services 34 31 15 11 6 0 3 67 17 35
2019 Administration and operations 26 37 16 13 8 0 0 63 21 3125
2019 Human resources 33 38 12 9 7 0 0 72 17 735
2019 Financial management 35 41 9 9 4 0 1 77 14 425
2019 Procurement 33 44 11 5 7 0 0 77 12 55
2019 Real property 43 28 15 7 7 0 0 71 14 65
2019 Information management 31 38 14 12 6 0 0 69 17 260
2019 Information technology 42 35 11 7 5 0 1 77 12 890
2019 Internal audit 21 46 18 8 7 0 0 67 15 75
2019 Evaluation 28 38 11 13 8 2 0 67 22 130
2019 Data sciences 42 37 10 6 5 0 0 79 11 145
2019 Policy 37 37 11 10 5 0 0 75 14 875
2019 Project management 30 38 13 11 7 0 0 69 18 765
2019 Other services to the public 21 32 19 16 12 0 1 53 28 1920
2019 None of the above 25 36 16 12 10 0 1 62 22 1345

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 29 20 11 8 0 2 60 19 5920
2024 Health care practitioners 17 29 27 15 11 0 0 46 26 230
2024 Intelligence analysts 35 33 15 7 8 1 1 69 16 175
2024 Federal regulators 37 35 17 7 3 0 0 73 10 95
2024 Compliance, inspection and enforcement 24 33 18 13 10 1 0 58 24 1055
2024 Communications or public affairs 37 37 13 8 5 0 0 74 14 300
2024 Access to information and privacy 40 26 22 7 4 0 1 67 11 260
2024 Security 40 32 12 6 9 0 0 72 15 120
2024 Science and technology 39 20 20 9 13 0 0 58 22 30
2024 Legal services 25 47 22 3 3 0 0 72 6 30
2024 Administration and operations 31 31 17 11 9 0 1 63 20 4630
2024 Human resources 37 37 13 8 4 0 0 74 12 945
2024 Financial management 45 34 13 4 3 0 0 79 8 455
2024 Procurement 28 42 21 5 4 0 1 70 8 95
2024 Real property 37 42 7 7 8 0 0 78 15 70
2024 Material management 53 33 9 0 5 0 0 86 5 20
2024 Information management 44 30 14 6 6 0 0 74 12 315
2024 Information technology 42 32 13 6 6 0 0 75 12 995
2024 Internal audit 36 41 9 9 5 0 0 77 14 80
2024 Evaluation 30 35 12 12 11 0 1 65 23 165
2024 Data sciences 49 34 9 6 2 0 0 83 8 200
2024 Policy 32 32 14 11 10 0 0 65 21 970
2024 Project management 36 34 13 9 7 0 0 70 17 845
2024 Other services to the public 31 28 19 11 9 1 1 60 21 2545
2024 None of the above 33 30 17 9 9 1 1 64 19 1510
2022 Client contact centre 33 28 20 10 7 0 1 62 17 4910
2022 Health care practitioners 24 30 23 16 7 0 0 54 24 250
2022 Federal regulators 34 34 12 9 10 1 0 69 19 110
2022 Compliance, inspection and enforcement 29 31 17 12 9 1 1 61 22 1035
2022 Communications or public affairs 41 36 12 7 4 0 0 77 11 315
2022 Access to information and privacy 43 29 17 7 2 0 2 73 10 270
2022 Security 49 27 13 7 4 0 1 76 11 125
2022 Science and technology 47 29 15 4 3 0 2 77 7 45
2022 Legal services 40 28 2 17 11 0 2 69 28 45
2022 Administration and operations 37 32 15 8 7 0 1 69 15 4060
2022 Human resources 45 34 11 6 3 0 1 80 9 1040
2022 Financial management 51 31 12 3 3 0 0 82 6 445
2022 Procurement 46 37 12 5 1 0 0 82 6 100
2022 Real property 42 39 10 2 4 0 3 83 7 80
2022 Material management 44 41 11 4 0 0 0 85 4 25
2022 Information management 39 35 16 6 3 1 0 75 10 360
2022 Information technology 50 31 10 5 3 0 0 82 8 1075
2022 Internal audit 28 44 17 5 4 1 0 73 9 95
2022 Evaluation 38 35 13 9 5 0 1 74 14 250
2022 Data sciences 50 35 7 5 2 0 0 85 7 200
2022 Policy 39 35 12 9 5 0 0 74 14 1005
2022 Project management 46 34 9 6 5 0 0 80 10 1055
2022 Other services to the public 31 29 19 11 9 0 1 61 20 2395
2022 None of the above 37 31 15 9 6 0 1 69 15 1670
2020 Client contact centre 26 28 23 13 8 1 2 56 21 4345
2020 Health care practitioners 25 35 23 12 4 0 1 61 16 195
2020 Federal regulators 37 34 12 10 7 0 0 71 17 90
2020 Compliance, inspection and enforcement 22 32 20 15 10 1 1 55 25 850
2020 Communications or public affairs 45 32 11 7 5 0 0 77 12 265
2020 Access to information and privacy 44 26 19 7 3 0 0 71 10 180
2020 Security 50 24 12 8 3 2 0 76 12 105
2020 Science and technology 42 38 7 4 8 0 0 80 12 25
2020 Legal services 47 35 9 7 2 0 0 82 9 40
2020 Administration and operations 35 31 16 10 6 0 1 67 17 3935
2020 Human resources 44 32 13 6 3 0 0 77 10 840
2020 Financial management 49 33 11 4 3 0 0 82 7 470
2020 Procurement 49 35 5 1 7 1 0 86 9 70
2020 Real property 52 26 15 5 2 0 0 78 7 85
2020 Information management 42 32 16 6 4 0 0 74 10 275
2020 Information technology 45 35 11 4 4 0 0 81 8 930
2020 Internal audit 34 43 9 10 3 0 0 77 13 60
2020 Evaluation 35 39 13 7 4 1 1 76 11 125
2020 Data sciences 44 38 12 4 3 0 0 81 7 180
2020 Policy 38 34 14 9 5 0 0 72 14 1000
2020 Project management 43 34 11 7 4 0 0 77 11 855
2020 Other services to the public 29 29 20 12 8 0 1 59 21 2385
2020 None of the above 31 32 19 10 6 1 1 65 16 1490
2019 Client contact centre 22 30 21 15 11 0 1 53 26 3060
2019 Health care practitioners 18 23 23 20 16 0 1 41 36 165
2019 Federal regulators 27 35 22 11 5 0 0 62 16 105
2019 Compliance, inspection and enforcement 22 33 20 14 11 0 0 55 25 710
2019 Communications or public affairs 36 39 11 11 3 0 0 76 14 265
2019 Access to information and privacy 38 29 19 11 3 0 1 67 13 130
2019 Security 49 32 9 4 6 0 0 81 10 100
2019 Science and technology 43 31 15 6 4 2 0 76 9 55
2019 Legal services 42 19 18 18 3 0 0 61 21 35
2019 Administration and operations 30 33 18 11 7 0 0 63 19 3140
2019 Human resources 39 35 11 9 7 0 0 74 16 730
2019 Financial management 40 34 14 5 6 0 0 75 11 430
2019 Procurement 48 36 9 3 4 0 0 84 7 55
2019 Real property 43 30 14 7 7 0 0 73 14 70
2019 Information management 36 35 13 10 5 0 0 71 15 260
2019 Information technology 43 34 13 6 4 0 0 77 11 900
2019 Internal audit 25 39 23 10 3 0 0 64 13 75
2019 Evaluation 31 33 19 8 9 0 0 64 17 130
2019 Data sciences 48 31 9 6 6 0 0 79 12 145
2019 Policy 38 34 12 10 5 0 0 73 15 885
2019 Project management 36 34 14 9 7 0 0 70 16 770
2019 Other services to the public 23 30 21 14 11 0 1 53 26 1920
2019 None of the above 29 34 17 11 8 0 0 64 20 1350

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 37 11 6 3 0 0 80 9 5930
2024 Health care practitioners 22 41 18 12 7 0 0 63 19 230
2024 Intelligence analysts 36 33 16 9 6 0 0 69 15 175
2024 Federal regulators 41 31 12 10 3 1 1 74 13 95
2024 Compliance, inspection and enforcement 29 35 15 12 8 0 0 65 20 1055
2024 Communications or public affairs 40 34 12 8 5 1 0 75 13 300
2024 Access to information and privacy 45 36 10 5 3 0 0 81 8 260
2024 Security 39 39 10 5 7 0 0 78 13 120
2024 Science and technology 36 33 14 6 11 0 0 68 18 30
2024 Legal services 26 53 14 7 0 0 0 79 7 30
2024 Administration and operations 34 37 14 9 6 0 0 72 15 4635
2024 Human resources 38 39 13 6 2 0 0 78 9 945
2024 Financial management 40 38 13 7 2 0 0 79 8 455
2024 Procurement 34 44 11 9 2 0 0 79 11 95
2024 Real property 34 34 15 15 3 0 0 67 18 70
2024 Material management 44 42 9 0 5 0 0 86 5 20
2024 Information management 44 30 12 7 6 0 0 74 13 315
2024 Information technology 41 36 12 6 4 0 0 78 10 995
2024 Internal audit 42 40 12 3 3 0 0 82 6 80
2024 Evaluation 36 35 8 11 9 1 0 71 20 165
2024 Data sciences 39 37 12 6 3 0 2 78 10 200
2024 Policy 32 33 14 10 9 0 2 66 20 970
2024 Project management 35 36 13 9 6 0 0 71 15 845
2024 Other services to the public 39 34 12 10 5 0 0 73 15 2545
2024 None of the above 36 36 14 7 5 1 1 73 13 1510
2022 Client contact centre 46 36 10 5 2 0 0 82 8 4915
2022 Health care practitioners 33 36 15 11 6 0 0 69 16 250
2022 Federal regulators 40 40 10 4 6 0 1 80 10 110
2022 Compliance, inspection and enforcement 34 36 14 10 6 0 0 70 16 1035
2022 Communications or public affairs 47 31 14 7 1 0 0 78 9 315
2022 Access to information and privacy 48 37 8 4 4 0 0 85 7 270
2022 Security 44 30 13 4 9 0 0 74 13 125
2022 Science and technology 34 50 12 4 0 0 0 84 4 45
2022 Legal services 43 32 8 6 8 0 3 77 14 45
2022 Administration and operations 41 36 12 7 4 0 0 77 11 4065
2022 Human resources 47 38 9 4 2 0 0 85 6 1040
2022 Financial management 48 38 9 3 2 0 0 87 5 445
2022 Procurement 48 29 11 6 4 0 2 79 10 100
2022 Real property 41 41 8 8 2 0 0 81 10 80
2022 Material management 49 33 10 4 4 0 0 82 8 25
2022 Information management 39 41 12 6 1 1 0 81 7 360
2022 Information technology 48 34 9 5 3 0 0 83 8 1075
2022 Internal audit 34 42 13 8 3 0 0 76 11 95
2022 Evaluation 42 38 8 6 5 0 1 81 11 250
2022 Data sciences 43 38 10 6 1 0 0 82 8 200
2022 Policy 39 37 11 7 3 0 2 77 11 1005
2022 Project management 45 36 9 6 3 0 1 82 9 1055
2022 Other services to the public 40 35 12 8 5 0 0 74 13 2400
2022 None of the above 41 34 12 7 5 0 0 76 12 1670
2020 Client contact centre 39 40 11 8 2 0 0 79 10 4315
2020 Health care practitioners 46 39 9 5 1 0 0 85 6 195
2020 Federal regulators 36 43 6 8 7 0 0 80 15 90
2020 Compliance, inspection and enforcement 25 43 15 11 5 0 0 68 16 845
2020 Communications or public affairs 42 37 11 7 3 0 0 79 9 265
2020 Access to information and privacy 50 38 5 6 2 0 0 87 7 175
2020 Security 45 28 17 7 2 1 0 74 9 105
2020 Science and technology 38 35 11 12 0 4 0 76 12 25
2020 Legal services 46 38 12 0 5 0 0 84 5 40
2020 Administration and operations 38 40 12 8 3 0 0 78 10 3910
2020 Human resources 41 41 9 5 3 0 0 82 8 845
2020 Financial management 45 40 9 4 2 0 0 85 6 465
2020 Procurement 44 38 6 10 1 0 0 82 12 70
2020 Real property 42 42 7 5 4 0 0 85 8 85
2020 Information management 43 40 9 5 2 0 1 84 7 275
2020 Information technology 43 39 9 6 2 0 0 82 8 925
2020 Internal audit 41 45 6 3 5 0 0 85 8 60
2020 Evaluation 39 32 17 6 4 1 2 73 10 125
2020 Data sciences 32 48 11 5 3 1 1 81 8 180
2020 Policy 36 38 12 8 3 0 3 76 11 990
2020 Project management 39 39 11 7 3 0 0 79 10 845
2020 Other services to the public 38 38 12 8 4 0 0 76 12 2370
2020 None of the above 35 40 12 8 4 1 1 76 11 1485
2019 Client contact centre 32 43 12 9 4 0 0 75 13 3030
2019 Health care practitioners 26 29 16 15 14 0 0 55 28 160
2019 Federal regulators 35 37 13 11 3 1 1 73 14 105
2019 Compliance, inspection and enforcement 22 45 14 12 6 0 0 68 18 700
2019 Communications or public affairs 43 38 10 7 1 1 0 82 8 260
2019 Access to information and privacy 46 30 15 6 3 0 0 76 9 130
2019 Security 38 41 14 4 4 0 0 79 7 100
2019 Science and technology 39 27 21 7 2 0 3 69 9 55
2019 Legal services 35 45 6 12 3 0 0 80 15 30
2019 Administration and operations 31 41 14 9 4 0 0 73 13 3115
2019 Human resources 36 43 10 7 4 0 1 79 11 740
2019 Financial management 39 43 10 6 3 0 0 81 9 425
2019 Procurement 40 45 6 10 0 0 0 85 10 55
2019 Real property 29 36 11 18 4 1 0 66 23 70
2019 Information management 34 42 12 9 3 0 0 76 11 260
2019 Information technology 39 39 12 6 3 0 0 78 9 885
2019 Internal audit 28 45 14 11 1 0 0 73 13 75
2019 Evaluation 29 47 12 6 3 1 2 78 9 130
2019 Data sciences 43 32 15 5 2 1 2 77 8 145
2019 Policy 35 40 11 8 3 0 3 77 12 880
2019 Project management 33 38 11 12 4 0 1 72 17 750
2019 Other services to the public 31 39 14 11 6 0 0 69 17 1905
2019 None of the above 32 41 12 9 5 0 1 73 14 1325

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 28 22 11 7 9 2 55 20 5925
2024 Health care practitioners 14 26 23 18 13 4 2 42 33 230
2024 Intelligence analysts 15 44 21 6 8 6 1 63 15 175
2024 Federal regulators 25 36 20 10 5 4 1 64 15 95
2024 Compliance, inspection and enforcement 17 33 20 14 11 5 0 53 26 1055
2024 Communications or public affairs 25 39 15 9 8 5 0 67 17 300
2024 Access to information and privacy 26 32 20 9 4 7 1 63 15 260
2024 Security 27 38 18 7 6 3 0 68 13 120
2024 Science and technology 21 35 20 14 6 4 0 59 21 30
2024 Legal services 13 44 30 6 4 4 0 59 10 30
2024 Administration and operations 19 33 21 12 9 5 1 55 23 4630
2024 Human resources 24 39 18 9 5 3 1 66 14 945
2024 Financial management 26 41 18 7 3 5 0 71 10 455
2024 Procurement 21 48 20 5 3 3 1 71 8 95
2024 Real property 19 42 18 10 6 5 0 64 17 70
2024 Material management 13 58 19 5 5 0 0 71 11 20
2024 Information management 27 34 17 11 6 5 0 64 18 315
2024 Information technology 24 38 18 10 5 5 0 66 16 995
2024 Internal audit 30 34 15 8 10 2 0 66 18 80
2024 Evaluation 21 30 16 13 13 6 0 55 28 165
2024 Data sciences 26 39 23 6 4 2 0 66 10 200
2024 Policy 18 38 19 14 8 3 0 57 23 970
2024 Project management 24 36 15 10 10 4 0 63 21 845
2024 Other services to the public 21 28 21 13 10 6 1 52 25 2545
2024 None of the above 21 32 19 11 8 6 2 58 21 1510
2022 Client contact centre 25 30 20 9 5 8 1 61 17 4915
2022 Health care practitioners 14 34 21 18 10 5 0 49 29 250
2022 Federal regulators 27 35 15 7 9 7 0 66 17 110
2022 Compliance, inspection and enforcement 21 34 21 12 7 5 0 58 20 1035
2022 Communications or public affairs 30 40 15 8 3 3 0 73 11 315
2022 Access to information and privacy 35 34 13 7 3 6 2 75 11 270
2022 Security 35 31 15 8 7 4 0 69 16 125
2022 Science and technology 36 38 16 5 3 2 0 75 8 45
2022 Legal services 23 36 15 17 5 4 0 61 24 45
2022 Administration and operations 26 36 17 9 7 5 1 66 17 4060
2022 Human resources 33 42 13 7 3 3 0 77 10 1040
2022 Financial management 35 34 17 9 1 4 0 72 10 445
2022 Procurement 42 39 13 6 0 0 0 82 6 100
2022 Real property 19 63 8 6 4 1 0 82 9 80
2022 Material management 39 28 10 12 4 7 0 72 17 25
2022 Information management 26 35 19 10 4 5 1 65 15 360
2022 Information technology 30 41 15 7 4 3 1 73 12 1075
2022 Internal audit 21 36 24 7 3 6 2 63 11 95
2022 Evaluation 19 43 17 8 6 6 1 67 15 250
2022 Data sciences 27 43 15 11 2 2 0 71 13 200
2022 Policy 25 38 18 11 5 4 0 65 17 1005
2022 Project management 30 41 13 7 5 3 0 74 12 1055
2022 Other services to the public 23 30 19 10 9 8 1 58 21 2400
2022 None of the above 26 33 17 9 6 7 1 65 17 1670
2020 Client contact centre 20 34 20 10 5 10 1 60 17 4340
2020 Health care practitioners 17 43 20 11 5 4 0 62 17 195
2020 Federal regulators 34 38 15 6 4 3 0 74 10 90
2020 Compliance, inspection and enforcement 16 40 19 14 7 5 0 58 22 855
2020 Communications or public affairs 30 43 11 8 3 5 0 76 12 265
2020 Access to information and privacy 35 33 19 6 2 5 0 72 9 180
2020 Security 26 44 15 7 3 5 0 74 10 105
2020 Science and technology 19 33 12 20 4 12 0 59 27 25
2020 Legal services 26 46 11 7 0 10 0 80 8 40
2020 Administration and operations 23 38 19 10 4 5 1 65 15 3925
2020 Human resources 29 41 15 5 3 5 1 75 9 845
2020 Financial management 28 45 16 5 2 4 0 77 7 470
2020 Procurement 27 42 15 9 3 3 2 72 12 70
2020 Real property 26 60 8 3 1 0 1 87 5 85
2020 Information management 29 37 17 9 2 4 1 70 12 275
2020 Information technology 28 39 17 7 3 5 0 71 11 930
2020 Internal audit 28 42 17 5 7 2 0 71 12 60
2020 Evaluation 22 41 23 10 2 2 0 65 12 125
2020 Data sciences 24 47 17 6 4 2 0 73 10 180
2020 Policy 22 44 18 10 3 3 0 68 13 995
2020 Project management 27 41 16 8 3 4 0 71 12 855
2020 Other services to the public 22 34 19 13 6 7 1 60 20 2385
2020 None of the above 22 37 20 10 4 6 1 64 15 1485
2019 Client contact centre 15 34 24 13 7 5 1 53 22 3055
2019 Health care practitioners 14 25 18 21 15 7 1 42 38 165
2019 Federal regulators 23 28 23 16 5 2 2 54 22 105
2019 Compliance, inspection and enforcement 13 36 23 16 7 5 0 52 24 710
2019 Communications or public affairs 24 43 17 9 3 4 0 70 13 265
2019 Access to information and privacy 23 36 15 15 6 4 1 63 21 130
2019 Security 26 39 23 8 2 2 1 67 10 100
2019 Science and technology 23 41 16 7 4 7 2 70 12 55
2019 Legal services 19 44 19 0 8 10 0 70 9 35
2019 Administration and operations 18 40 20 12 5 4 0 61 18 3135
2019 Human resources 24 40 21 8 4 3 0 66 12 740
2019 Financial management 27 36 20 6 5 5 0 67 12 430
2019 Procurement 37 38 14 6 0 5 0 79 7 55
2019 Real property 27 42 19 5 2 4 0 72 8 70
2019 Information management 22 36 23 10 4 4 1 61 15 255
2019 Information technology 25 39 20 8 3 4 0 67 12 900
2019 Internal audit 16 44 20 8 5 5 1 65 14 75
2019 Evaluation 17 38 23 12 6 4 0 57 18 130
2019 Data sciences 20 48 14 11 2 4 1 72 13 145
2019 Policy 21 43 17 11 3 3 0 67 15 890
2019 Project management 19 42 20 10 6 2 0 63 16 770
2019 Other services to the public 16 35 21 13 8 6 1 54 23 1920
2019 None of the above 19 38 19 11 6 6 1 61 18 1345

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 29 11 8 6 0 1 74 14 5925
2024 Health care practitioners 37 39 7 9 8 0 0 76 17 230
2024 Intelligence analysts 36 38 10 7 7 1 0 75 15 175
2024 Federal regulators 45 24 10 12 8 1 0 70 20 95
2024 Compliance, inspection and enforcement 31 32 12 11 14 0 0 63 25 1055
2024 Communications or public affairs 38 30 12 9 11 0 0 68 20 300
2024 Access to information and privacy 49 27 12 7 5 0 0 76 12 260
2024 Security 36 28 14 15 8 0 0 63 23 120
2024 Science and technology 28 29 15 3 21 3 0 59 25 30
2024 Legal services 36 17 12 7 28 0 0 53 35 30
2024 Administration and operations 36 30 11 11 11 0 0 67 22 4630
2024 Human resources 39 29 11 11 10 0 0 69 21 945
2024 Financial management 36 34 9 11 9 0 0 70 20 455
2024 Procurement 40 25 12 14 7 0 1 66 22 95
2024 Real property 31 35 14 6 13 0 0 67 19 70
2024 Material management 57 33 5 5 0 0 0 89 5 20
2024 Information management 41 28 9 8 14 0 0 70 21 315
2024 Information technology 44 28 11 8 9 1 1 73 17 995
2024 Internal audit 39 30 10 6 14 2 0 70 20 80
2024 Evaluation 35 28 16 10 11 0 0 63 21 165
2024 Data sciences 39 32 4 17 7 0 0 72 24 200
2024 Policy 32 29 9 14 15 0 0 62 29 970
2024 Project management 35 29 10 13 13 0 0 64 26 845
2024 Other services to the public 41 27 12 10 9 0 0 69 20 2545
2024 None of the above 38 29 13 10 10 1 1 67 20 1510
2022 Client contact centre 53 30 9 5 3 0 0 83 8 4915
2022 Health care practitioners 47 32 7 7 6 1 0 80 12 250
2022 Federal regulators 53 29 6 5 7 0 0 82 12 110
2022 Compliance, inspection and enforcement 51 31 9 5 4 0 0 82 9 1035
2022 Communications or public affairs 55 29 7 5 3 1 0 85 8 315
2022 Access to information and privacy 60 28 6 2 4 0 0 88 6 270
2022 Security 58 22 6 7 5 1 0 81 13 125
2022 Science and technology 55 25 9 2 9 0 0 80 11 45
2022 Legal services 59 20 11 4 6 0 0 79 10 45
2022 Administration and operations 50 29 9 6 5 0 0 80 11 4070
2022 Human resources 56 31 6 5 2 0 0 87 7 1040
2022 Financial management 58 26 7 6 3 0 0 84 9 445
2022 Procurement 65 25 4 3 2 0 0 90 5 100
2022 Real property 61 22 4 6 7 0 0 83 13 80
2022 Material management 49 23 18 0 10 0 0 72 10 25
2022 Information management 50 33 9 5 3 1 0 83 8 360
2022 Information technology 55 28 7 5 4 1 0 84 9 1075
2022 Internal audit 51 30 8 5 5 1 0 82 10 95
2022 Evaluation 53 30 6 6 4 0 0 83 11 245
2022 Data sciences 47 34 10 4 5 1 0 81 9 200
2022 Policy 46 32 7 9 6 0 0 78 15 1005
2022 Project management 54 28 7 6 5 0 0 82 11 1055
2022 Other services to the public 48 30 10 7 5 0 0 78 12 2400
2022 None of the above 50 29 9 7 5 0 0 79 11 1670
2020 Client contact centre 46 32 11 7 3 0 1 78 11 4340
2020 Health care practitioners 55 27 9 6 3 1 0 83 8 195
2020 Federal regulators 47 27 17 4 4 0 0 74 9 90
2020 Compliance, inspection and enforcement 42 36 12 7 2 0 0 78 10 855
2020 Communications or public affairs 50 30 9 8 3 0 0 80 11 265
2020 Access to information and privacy 59 25 11 2 3 0 0 84 5 180
2020 Security 49 33 7 8 3 0 0 83 10 105
2020 Science and technology 50 23 8 7 12 0 0 74 18 25
2020 Legal services 42 37 12 6 0 2 0 82 7 40
2020 Administration and operations 48 31 10 7 3 0 0 79 11 3925
2020 Human resources 51 30 7 7 3 0 1 82 10 845
2020 Financial management 59 25 8 4 2 0 0 85 7 470
2020 Procurement 56 30 5 6 3 0 0 86 9 70
2020 Real property 54 33 6 5 2 0 0 87 7 85
2020 Information management 54 31 8 5 2 0 0 85 7 275
2020 Information technology 55 30 8 3 3 0 1 86 6 930
2020 Internal audit 47 35 11 6 0 0 0 82 6 60
2020 Evaluation 52 28 9 9 2 0 0 80 11 125
2020 Data sciences 44 35 10 6 2 1 1 81 8 180
2020 Policy 40 32 12 11 6 0 0 72 17 995
2020 Project management 49 32 8 7 3 0 0 82 10 850
2020 Other services to the public 46 31 11 8 4 0 0 77 12 2375
2020 None of the above 45 31 11 8 4 0 1 77 12 1490
2019 Client contact centre 38 34 12 9 5 0 1 74 14 3050
2019 Health care practitioners 47 24 9 7 13 0 1 71 20 165
2019 Federal regulators 39 40 9 7 5 1 0 79 12 105
2019 Compliance, inspection and enforcement 40 36 12 7 5 0 0 77 12 710
2019 Communications or public affairs 55 33 4 5 2 1 0 89 7 265
2019 Access to information and privacy 53 28 10 8 2 0 0 81 9 130
2019 Security 52 30 8 10 0 0 0 82 10 100
2019 Science and technology 47 33 15 4 2 0 0 80 6 55
2019 Legal services 39 28 8 11 14 0 0 66 25 30
2019 Administration and operations 43 32 11 9 5 1 0 75 14 3135
2019 Human resources 52 27 8 8 4 0 1 80 12 740
2019 Financial management 48 35 7 5 5 0 0 83 10 430
2019 Procurement 58 26 5 8 2 0 0 85 10 55
2019 Real property 47 28 11 7 7 0 0 75 14 70
2019 Information management 46 35 9 8 2 1 0 81 10 260
2019 Information technology 54 30 7 4 3 1 1 85 8 895
2019 Internal audit 40 33 15 6 5 0 0 73 11 75
2019 Evaluation 45 29 13 8 4 1 0 75 12 130
2019 Data sciences 58 25 6 3 7 1 0 84 10 145
2019 Policy 47 32 8 9 5 0 0 79 13 890
2019 Project management 47 28 9 8 6 1 0 76 15 765
2019 Other services to the public 38 32 13 10 7 0 0 71 17 1930
2019 None of the above 41 32 12 8 5 0 1 74 14 1345

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 26 9 3 1 0 3 86 4 5935
2024 Health care practitioners 31 34 19 9 3 1 3 68 13 230
2024 Intelligence analysts 46 34 15 3 2 0 1 81 4 175
2024 Federal regulators 41 30 11 8 8 0 1 72 17 95
2024 Compliance, inspection and enforcement 30 33 20 8 6 1 2 65 15 1055
2024 Communications or public affairs 47 29 14 5 4 0 1 77 9 300
2024 Access to information and privacy 47 31 14 2 3 0 1 80 6 260
2024 Security 37 32 17 9 5 0 0 69 14 120
2024 Science and technology 42 30 12 10 6 0 0 73 15 30
2024 Legal services 53 31 7 9 0 0 0 84 9 30
2024 Administration and operations 39 32 17 7 4 0 1 72 11 4635
2024 Human resources 42 33 15 6 4 0 1 76 10 945
2024 Financial management 46 34 12 5 2 0 0 80 8 455
2024 Procurement 37 37 14 7 4 0 1 74 11 95
2024 Real property 36 34 19 6 4 0 2 70 10 70
2024 Material management 47 26 14 4 0 0 9 80 4 20
2024 Information management 53 29 8 5 4 0 2 84 9 315
2024 Information technology 46 33 12 5 3 0 1 80 8 995
2024 Internal audit 39 31 13 8 8 0 0 70 17 80
2024 Evaluation 47 27 16 7 3 0 1 75 10 165
2024 Data sciences 49 28 17 5 2 0 0 77 6 200
2024 Policy 34 33 18 9 5 0 0 68 14 970
2024 Project management 38 34 17 7 4 0 0 73 11 845
2024 Other services to the public 44 28 17 6 3 0 2 73 10 2550
2024 None of the above 44 29 15 6 3 0 2 75 9 1510
2022 Client contact centre 53 29 10 3 1 0 4 85 5 4920
2022 Health care practitioners 35 26 25 8 3 1 1 63 12 250
2022 Federal regulators 36 25 20 10 8 0 2 62 18 110
2022 Compliance, inspection and enforcement 33 30 21 9 5 1 1 64 14 1035
2022 Communications or public affairs 45 34 12 5 3 0 1 80 8 315
2022 Access to information and privacy 53 31 10 2 1 0 2 86 4 270
2022 Security 36 31 17 9 4 1 1 68 14 125
2022 Science and technology 48 31 15 4 2 0 0 79 6 45
2022 Legal services 47 22 13 11 8 0 0 69 18 45
2022 Administration and operations 37 33 17 7 4 0 1 71 11 4070
2022 Human resources 40 32 17 6 4 0 0 72 10 1040
2022 Financial management 42 35 15 5 3 0 1 77 8 445
2022 Procurement 44 32 15 3 4 1 1 77 8 100
2022 Real property 43 34 10 7 7 0 0 76 14 80
2022 Material management 50 25 15 0 10 0 0 75 10 25
2022 Information management 47 33 12 3 2 1 1 82 6 360
2022 Information technology 50 31 10 6 3 0 0 82 9 1075
2022 Internal audit 42 35 13 7 2 0 1 78 9 95
2022 Evaluation 41 33 18 5 1 1 1 75 6 250
2022 Data sciences 48 39 10 2 1 0 0 87 3 200
2022 Policy 39 31 17 7 5 0 0 71 12 1005
2022 Project management 39 32 17 8 4 0 0 71 12 1055
2022 Other services to the public 39 30 17 5 4 1 2 72 10 2405
2022 None of the above 41 31 16 6 4 0 2 73 10 1670
2020 Client contact centre 52 28 12 3 2 1 3 83 6 4340
2020 Health care practitioners 39 27 23 5 3 1 1 68 8 195
2020 Federal regulators 33 29 22 8 7 0 1 62 15 90
2020 Compliance, inspection and enforcement 30 32 20 8 6 1 2 64 14 850
2020 Communications or public affairs 38 33 18 7 4 0 1 71 11 265
2020 Access to information and privacy 46 28 14 7 2 1 1 76 9 175
2020 Security 35 30 21 7 6 0 0 65 13 105
2020 Science and technology 37 39 8 12 3 0 0 77 16 25
2020 Legal services 64 19 11 4 2 0 0 83 6 40
2020 Administration and operations 37 31 19 7 4 1 1 69 12 3920
2020 Human resources 34 33 15 8 8 0 1 68 16 840
2020 Financial management 45 32 15 5 3 0 1 77 8 470
2020 Procurement 34 33 18 7 7 0 2 68 14 70
2020 Real property 37 23 17 8 11 2 1 62 20 80
2020 Information management 53 27 11 6 2 0 1 81 8 275
2020 Information technology 45 31 12 7 4 0 0 76 11 925
2020 Internal audit 45 40 7 8 0 0 0 85 8 60
2020 Evaluation 39 35 16 5 3 1 1 75 8 120
2020 Data sciences 40 35 17 6 1 0 1 75 7 180
2020 Policy 29 33 20 10 8 0 0 62 18 995
2020 Project management 36 31 20 8 5 0 0 67 12 850
2020 Other services to the public 41 30 17 6 4 1 2 73 9 2375
2020 None of the above 36 33 17 7 4 1 2 70 12 1480
2019 Client contact centre 53 27 11 3 1 0 4 84 5 3045
2019 Health care practitioners 16 23 30 16 11 0 4 41 28 160
2019 Federal regulators 35 30 20 5 7 2 1 67 13 105
2019 Compliance, inspection and enforcement 28 29 20 11 9 1 2 59 21 710
2019 Communications or public affairs 52 33 11 2 0 0 1 87 2 265
2019 Access to information and privacy 47 33 13 3 2 1 2 82 5 130
2019 Security 38 33 18 8 3 1 0 71 11 100
2019 Science and technology 42 31 20 2 4 2 0 74 5 55
2019 Legal services 57 27 11 3 3 0 0 83 6 35
2019 Administration and operations 39 31 18 7 4 0 1 71 12 3105
2019 Human resources 38 31 17 7 4 0 1 70 12 735
2019 Financial management 45 37 11 4 3 0 0 82 7 425
2019 Procurement 42 36 12 5 5 0 0 78 10 55
2019 Real property 38 27 18 10 7 0 0 66 16 70
2019 Information management 46 33 16 3 2 0 0 79 5 255
2019 Information technology 47 32 12 5 3 0 0 80 8 890
2019 Internal audit 54 24 8 11 4 0 0 77 15 75
2019 Evaluation 38 34 17 4 4 2 1 74 8 130
2019 Data sciences 56 25 12 5 2 0 0 81 7 145
2019 Policy 35 38 16 7 4 0 0 72 11 880
2019 Project management 38 31 19 8 4 0 0 69 12 765
2019 Other services to the public 40 29 18 6 4 1 2 72 10 1915
2019 None of the above 41 30 16 6 3 0 2 73 10 1335

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 17 9 4 7 6 18 73 15 5925
2024 Health care practitioners 57 19 5 5 7 3 4 82 13 230
2024 Intelligence analysts 64 20 5 3 3 3 2 88 7 175
2024 Federal regulators 63 23 7 2 1 1 3 89 3 95
2024 Compliance, inspection and enforcement 59 22 5 3 6 3 2 85 10 1055
2024 Communications or public affairs 57 23 7 2 4 4 4 87 6 300
2024 Access to information and privacy 53 20 9 4 4 3 6 81 9 260
2024 Security 51 21 13 3 5 2 5 77 9 120
2024 Science and technology 58 30 3 3 6 0 0 88 9 30
2024 Legal services 54 19 10 11 3 0 3 76 14 30
2024 Administration and operations 56 22 7 4 5 3 4 83 10 4630
2024 Human resources 64 21 5 3 5 1 2 88 8 945
2024 Financial management 63 24 5 2 2 2 2 90 5 455
2024 Procurement 58 25 1 9 3 3 1 86 13 95
2024 Real property 63 17 14 2 2 1 1 82 4 70
2024 Material management 53 31 0 15 0 0 0 85 15 20
2024 Information management 64 19 6 2 4 4 2 87 7 315
2024 Information technology 65 22 6 2 2 2 2 89 4 995
2024 Internal audit 64 14 7 1 4 7 3 87 5 80
2024 Evaluation 60 25 5 1 3 4 2 91 4 165
2024 Data sciences 65 23 4 3 1 2 2 91 5 200
2024 Policy 61 21 5 4 5 2 2 85 9 970
2024 Project management 61 23 5 3 5 2 1 86 8 845
2024 Other services to the public 51 18 8 4 6 4 10 80 11 2545
2024 None of the above 56 20 8 3 3 3 7 84 8 1510
2022 Client contact centre 42 17 10 4 5 6 16 76 12 4920
2022 Health care practitioners 58 18 6 6 5 3 3 82 11 250
2022 Federal regulators 68 15 7 3 5 1 1 85 8 110
2022 Compliance, inspection and enforcement 63 21 5 3 3 3 3 89 6 1035
2022 Communications or public affairs 61 24 5 3 3 3 1 88 6 315
2022 Access to information and privacy 58 17 8 2 5 3 6 83 7 270
2022 Security 55 19 10 5 4 5 2 79 10 125
2022 Science and technology 65 25 4 0 0 6 0 96 0 45
2022 Legal services 63 21 6 5 4 0 2 86 8 45
2022 Administration and operations 61 20 6 3 3 3 4 86 7 4070
2022 Human resources 70 19 5 2 1 2 1 92 3 1040
2022 Financial management 69 17 5 3 1 3 2 91 4 445
2022 Procurement 76 12 1 0 3 4 3 96 3 95
2022 Real property 68 21 3 3 2 1 1 92 5 80
2022 Material management 45 19 8 0 13 10 5 75 15 25
2022 Information management 60 20 9 3 2 4 3 86 5 360
2022 Information technology 71 18 5 1 1 2 1 92 3 1075
2022 Internal audit 65 16 4 7 2 2 5 87 9 95
2022 Evaluation 63 18 4 3 3 4 4 88 7 245
2022 Data sciences 69 23 3 2 0 2 1 95 2 200
2022 Policy 65 21 6 3 2 2 2 89 5 1000
2022 Project management 70 19 4 2 2 2 2 92 5 1055
2022 Other services to the public 51 19 9 3 6 4 8 79 10 2400
2022 None of the above 58 18 7 3 4 4 6 85 7 1670

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 44 32 24 5935
2024 Health care practitioners 20 45 35 230
2024 Intelligence analysts 43 33 24 175
2024 Federal regulators 44 30 27 95
2024 Compliance, inspection and enforcement 47 24 29 1055
2024 Communications or public affairs 40 24 35 300
2024 Access to information and privacy 39 37 25 260
2024 Security 35 37 28 120
2024 Science and technology 39 34 28 30
2024 Legal services 20 43 38 30
2024 Administration and operations 41 29 31 4635
2024 Human resources 44 28 28 945
2024 Financial management 39 34 27 455
2024 Procurement 31 30 39 95
2024 Real property 30 30 40 70
2024 Material management 42 27 31 20
2024 Information management 40 27 33 315
2024 Information technology 35 34 31 995
2024 Internal audit 49 32 19 80
2024 Evaluation 47 28 24 165
2024 Data sciences 37 30 33 200
2024 Policy 47 19 34 970
2024 Project management 47 25 28 845
2024 Other services to the public 37 32 31 2550
2024 None of the above 35 34 31 1510
2022 Client contact centre 48 28 23 4915
2022 Health care practitioners 19 48 32 250
2022 Federal regulators 34 31 35 110
2022 Compliance, inspection and enforcement 46 26 28 1030
2022 Communications or public affairs 43 28 29 315
2022 Access to information and privacy 32 38 29 270
2022 Security 39 31 30 125
2022 Science and technology 21 40 39 45
2022 Legal services 29 38 34 45
2022 Administration and operations 43 26 30 4065
2022 Human resources 44 30 26 1040
2022 Financial management 36 38 26 445
2022 Procurement 37 34 29 100
2022 Real property 43 32 24 80
2022 Material management 32 38 30 25
2022 Information management 41 28 31 360
2022 Information technology 35 35 30 1075
2022 Internal audit 50 28 22 95
2022 Evaluation 35 33 31 250
2022 Data sciences 45 21 34 200
2022 Policy 46 22 32 1005
2022 Project management 46 25 29 1055
2022 Other services to the public 38 33 28 2400
2022 None of the above 37 35 28 1670
2020 Client contact centre 25 38 37 4360
2020 Health care practitioners 10 63 27 195
2020 Federal regulators 27 39 34 90
2020 Compliance, inspection and enforcement 30 32 38 855
2020 Communications or public affairs 33 34 33 265
2020 Access to information and privacy 19 45 36 180
2020 Security 29 38 33 105
2020 Science and technology 19 45 36 25
2020 Legal services 21 32 47 40
2020 Administration and operations 28 36 36 3945
2020 Human resources 32 35 33 845
2020 Financial management 26 39 35 470
2020 Procurement 27 45 29 70
2020 Real property 23 36 41 85
2020 Information management 25 40 34 275
2020 Information technology 20 49 31 930
2020 Internal audit 21 54 24 60
2020 Evaluation 27 41 32 125
2020 Data sciences 32 32 36 180
2020 Policy 38 26 36 1000
2020 Project management 31 32 38 855
2020 Other services to the public 23 39 38 2390
2020 None of the above 21 41 38 1495
2019 Client contact centre 29 34 36 3070
2019 Health care practitioners 16 49 34 165
2019 Federal regulators 30 35 36 105
2019 Compliance, inspection and enforcement 31 28 41 710
2019 Communications or public affairs 39 26 35 265
2019 Access to information and privacy 27 32 41 130
2019 Security 27 40 33 100
2019 Science and technology 21 41 38 55
2019 Legal services 18 35 47 35
2019 Administration and operations 34 29 37 3145
2019 Human resources 36 32 31 740
2019 Financial management 31 36 33 430
2019 Procurement 31 28 41 55
2019 Real property 36 27 36 70
2019 Information management 30 34 36 260
2019 Information technology 21 45 35 900
2019 Internal audit 34 29 37 75
2019 Evaluation 42 23 35 130
2019 Data sciences 32 29 39 145
2019 Policy 46 22 32 890
2019 Project management 42 27 32 770
2019 Other services to the public 25 36 39 1930
2019 None of the above 28 34 38 1355

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Client contact centre 4 62 22 3 3 5 2580
2024 Health care practitioners 25 15 18 28 6 8 45
2024 Intelligence analysts 8 50 22 10 2 9 70
2024 Federal regulators 20 46 26 0 0 9 40
2024 Compliance, inspection and enforcement 10 39 35 7 3 6 490
2024 Communications or public affairs 4 42 31 8 10 6 120
2024 Access to information and privacy 12 55 25 2 4 3 95
2024 Security 16 34 37 6 0 7 40
2024 Science and technology 9 35 48 0 8 0 10
2024 Administration and operations 9 49 29 5 3 5 1860
2024 Human resources 7 52 27 2 2 9 410
2024 Financial management 6 56 22 3 7 6 175
2024 Procurement 5 35 37 10 6 8 35
2024 Real property 14 27 35 6 0 18 20
2024 Information management 9 52 22 9 5 4 120
2024 Information technology 28 37 17 8 1 9 350
2024 Internal audit 13 41 29 13 0 4 40
2024 Evaluation 7 54 26 7 3 4 75
2024 Data sciences 5 32 39 15 3 5 75
2024 Policy 4 36 41 11 2 6 450
2024 Project management 11 43 27 6 3 9 395
2024 Other services to the public 9 47 29 6 3 6 910
2024 None of the above 17 42 25 6 3 7 525
2022 Client contact centre 4 65 22 2 3 4 2345
2022 Health care practitioners 27 24 28 5 6 10 50
2022 Federal regulators 8 40 36 7 0 9 35
2022 Compliance, inspection and enforcement 10 47 31 4 3 6 465
2022 Communications or public affairs 5 44 34 3 5 8 135
2022 Access to information and privacy 6 58 14 3 12 8 85
2022 Security 5 46 28 6 5 9 50
2022 Science and technology 9 55 19 7 0 10 10
2022 Legal services 7 12 44 23 0 14 15
2022 Administration and operations 9 53 26 4 3 5 1715
2022 Human resources 6 52 26 2 6 8 445
2022 Financial management 12 55 16 3 6 8 155
2022 Procurement 12 60 12 6 2 8 35
2022 Real property 27 29 26 16 0 2 35
2022 Information management 11 48 28 3 5 5 145
2022 Information technology 20 38 16 8 9 9 370
2022 Internal audit 6 58 26 0 4 6 45
2022 Evaluation 6 54 26 3 6 4 85
2022 Data sciences 5 28 29 17 16 4 85
2022 Policy 5 38 36 6 6 8 460
2022 Project management 7 51 26 4 2 10 485
2022 Other services to the public 10 48 29 3 4 5 915
2022 None of the above 11 44 25 5 6 9 600
2020 Client contact centre 9 50 31 2 4 3 1080
2020 Health care practitioners 56 26 5 10 0 3 20
2020 Federal regulators 13 50 33 0 4 0 25
2020 Compliance, inspection and enforcement 13 39 40 3 1 4 255
2020 Communications or public affairs 3 37 36 3 12 9 85
2020 Access to information and privacy 3 53 29 6 6 3 35
2020 Security 17 32 31 3 11 7 30
2020 Administration and operations 12 49 29 3 2 5 1090
2020 Human resources 10 48 31 2 5 4 270
2020 Financial management 10 57 21 5 2 5 125
2020 Procurement 11 45 17 0 17 10 15
2020 Real property 10 59 21 0 5 5 20
2020 Information management 11 39 30 4 13 3 70
2020 Information technology 17 49 16 8 7 3 180
2020 Internal audit 23 46 24 0 0 7 15
2020 Evaluation 18 44 29 0 0 9 35
2020 Data sciences 5 35 30 13 7 8 55
2020 Policy 5 37 46 4 3 6 385
2020 Project management 9 46 32 4 5 4 265
2020 Other services to the public 12 43 32 4 4 5 550
2020 None of the above 18 37 33 2 3 7 325
2019 Client contact centre 11 43 35 5 3 4 895
2019 Health care practitioners 38 14 22 19 4 4 25
2019 Federal regulators 23 33 30 14 0 0 30
2019 Compliance, inspection and enforcement 10 36 43 6 3 3 220
2019 Communications or public affairs 9 28 34 4 15 9 100
2019 Access to information and privacy 11 40 28 7 8 5 40
2019 Security 11 40 29 4 13 4 25
2019 Science and technology 17 35 9 8 14 17 10
2019 Administration and operations 12 38 35 5 6 6 1060
2019 Human resources 11 38 37 3 5 7 270
2019 Financial management 10 40 33 1 3 12 135
2019 Procurement 11 61 17 0 0 11 15
2019 Real property 4 23 49 4 13 8 25
2019 Information management 12 25 42 7 8 7 80
2019 Information technology 21 37 27 2 7 6 185
2019 Internal audit 33 15 26 0 6 19 25
2019 Evaluation 9 24 44 5 14 4 55
2019 Data sciences 4 37 48 0 3 8 45
2019 Policy 5 31 52 3 3 6 410
2019 Project management 10 41 35 2 6 7 320
2019 Other services to the public 16 31 36 9 3 5 475
2019 None of the above 15 33 36 6 4 6 380
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 33 8 3 2 0 0 87 5 5910
2024 Health care practitioners 47 39 5 7 2 0 0 87 9 225
2024 Intelligence analysts 39 44 10 3 4 0 0 82 8 175
2024 Federal regulators 54 33 9 2 2 0 0 86 4 95
2024 Compliance, inspection and enforcement 41 43 7 6 3 0 0 84 9 1055
2024 Communications or public affairs 41 40 8 6 4 1 0 82 10 300
2024 Access to information and privacy 59 30 7 2 1 0 0 90 3 260
2024 Security 47 31 13 6 2 0 0 79 9 120
2024 Science and technology 37 44 10 7 3 0 0 80 10 30
2024 Legal services 47 44 6 0 0 3 0 94 0 30
2024 Administration and operations 46 37 9 5 3 0 0 83 8 4625
2024 Human resources 47 40 6 3 2 0 0 88 5 945
2024 Financial management 46 40 8 4 2 0 0 86 6 455
2024 Procurement 45 37 12 3 2 1 0 83 5 95
2024 Real property 39 39 12 8 2 0 0 78 10 70
2024 Material management 72 19 9 0 0 0 0 91 0 20
2024 Information management 50 34 8 4 3 0 0 84 8 315
2024 Information technology 48 36 8 5 3 0 0 84 8 995
2024 Internal audit 39 46 12 3 0 0 0 85 3 80
2024 Evaluation 45 39 10 3 3 0 0 84 6 165
2024 Data sciences 44 39 8 6 2 0 0 84 8 200
2024 Policy 40 40 7 7 5 0 0 81 12 965
2024 Project management 42 41 8 6 3 0 0 82 10 845
2024 Other services to the public 54 32 8 4 2 0 0 86 6 2540
2024 None of the above 47 35 10 5 3 0 0 82 8 1510
2022 Client contact centre 56 33 7 3 1 0 0 90 4 4905
2022 Health care practitioners 52 37 6 3 1 0 0 89 4 250
2022 Federal regulators 58 31 7 2 2 0 0 89 4 110
2022 Compliance, inspection and enforcement 46 39 7 4 4 0 0 85 8 1035
2022 Communications or public affairs 50 38 5 4 2 0 0 88 7 315
2022 Access to information and privacy 65 28 5 2 0 0 0 93 2 270
2022 Security 54 31 11 2 2 0 0 85 4 125
2022 Science and technology 55 33 3 9 0 0 0 88 9 45
2022 Legal services 44 42 4 9 2 0 0 85 11 45
2022 Administration and operations 52 35 7 4 2 0 0 87 5 4060
2022 Human resources 54 36 6 3 1 0 0 91 4 1040
2022 Financial management 56 37 4 2 1 0 0 93 3 445
2022 Procurement 61 28 7 3 0 2 0 90 3 100
2022 Real property 47 38 7 6 1 0 0 86 7 80
2022 Material management 49 47 0 4 0 0 0 96 4 25
2022 Information management 48 39 8 3 2 0 0 88 4 360
2022 Information technology 52 37 6 3 2 0 0 89 5 1075
2022 Internal audit 40 45 10 4 1 0 0 84 5 95
2022 Evaluation 56 34 6 2 2 0 0 91 4 245
2022 Data sciences 47 36 9 6 3 0 0 83 9 200
2022 Policy 48 38 6 4 3 0 0 86 8 1005
2022 Project management 51 35 8 4 2 0 0 86 6 1055
2022 Other services to the public 57 32 7 3 2 0 0 89 4 2390
2022 None of the above 51 34 7 5 2 0 0 85 7 1670
2020 Client contact centre 51 35 8 4 2 0 0 87 5 4330
2020 Health care practitioners 63 30 6 1 0 0 1 93 1 195
2020 Federal regulators 53 37 6 2 2 0 0 90 4 90
2020 Compliance, inspection and enforcement 39 41 10 6 3 0 0 81 9 855
2020 Communications or public affairs 50 38 8 3 1 0 0 88 4 265
2020 Access to information and privacy 60 32 6 2 1 0 0 92 3 180
2020 Security 54 28 10 8 1 0 0 82 8 105
2020 Science and technology 60 24 7 8 0 0 0 84 8 25
2020 Legal services 60 26 2 12 0 0 0 86 12 40
2020 Administration and operations 51 36 8 3 2 0 0 87 5 3925
2020 Human resources 51 37 7 3 1 0 0 89 4 835
2020 Financial management 56 33 8 2 1 0 0 89 3 465
2020 Procurement 55 37 6 0 0 0 2 94 0 70
2020 Real property 51 38 5 4 1 0 1 90 5 80
2020 Information management 52 33 10 3 2 1 0 85 5 275
2020 Information technology 50 37 8 3 1 0 0 87 4 930
2020 Internal audit 49 33 8 9 2 0 0 82 10 60
2020 Evaluation 54 33 7 3 3 0 0 88 5 125
2020 Data sciences 41 38 11 8 2 0 0 80 9 180
2020 Policy 50 36 6 5 3 0 0 86 8 995
2020 Project management 53 35 6 5 2 0 0 88 6 855
2020 Other services to the public 52 34 8 4 2 0 0 86 6 2375
2020 None of the above 47 36 9 5 3 0 0 84 7 1480
2019 Client contact centre 43 41 9 4 2 0 0 84 7 3045
2019 Health care practitioners 37 44 12 4 2 0 1 81 7 160
2019 Federal regulators 42 38 11 7 1 0 0 80 8 105
2019 Compliance, inspection and enforcement 37 45 8 7 3 0 0 82 10 710
2019 Communications or public affairs 48 37 8 5 2 0 0 85 7 265
2019 Access to information and privacy 55 32 7 4 3 0 0 87 6 130
2019 Security 49 39 11 1 0 0 0 88 1 95
2019 Science and technology 39 42 13 2 4 0 0 82 6 55
2019 Legal services 44 39 12 6 0 0 0 83 6 30
2019 Administration and operations 43 40 9 5 2 0 0 84 7 3130
2019 Human resources 46 40 8 4 2 0 0 86 6 735
2019 Financial management 44 41 7 4 3 0 0 85 7 425
2019 Procurement 48 39 10 2 2 0 0 86 4 55
2019 Real property 44 35 7 7 7 0 0 80 14 70
2019 Information management 40 40 10 6 3 0 0 81 9 260
2019 Information technology 47 39 9 4 2 0 0 86 5 895
2019 Internal audit 40 46 6 6 1 0 0 86 8 75
2019 Evaluation 55 29 9 3 3 0 0 84 6 130
2019 Data sciences 48 37 8 3 4 0 0 85 7 145
2019 Policy 48 38 7 4 3 0 0 86 7 880
2019 Project management 47 37 8 5 3 0 0 84 8 765
2019 Other services to the public 46 36 11 4 2 0 0 83 7 1910
2019 None of the above 43 39 10 4 3 0 0 83 7 1345

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 38 15 7 4 2 0 75 11 5925
2024 Health care practitioners 24 38 19 12 6 1 0 63 18 230
2024 Intelligence analysts 22 44 17 11 4 1 1 67 16 175
2024 Federal regulators 30 35 24 4 6 2 0 66 10 95
2024 Compliance, inspection and enforcement 22 40 18 11 7 1 0 62 19 1055
2024 Communications or public affairs 26 39 17 10 6 2 0 66 16 300
2024 Access to information and privacy 39 35 13 7 3 2 1 77 10 260
2024 Security 30 36 14 13 6 1 1 67 19 120
2024 Science and technology 14 52 11 14 9 0 0 66 23 30
2024 Legal services 30 34 12 20 3 0 0 65 23 30
2024 Administration and operations 23 40 17 12 7 1 0 64 19 4630
2024 Human resources 23 45 17 9 4 1 0 69 14 945
2024 Financial management 31 44 14 6 4 1 0 76 10 455
2024 Procurement 24 43 22 5 2 3 0 69 8 95
2024 Real property 21 43 20 12 2 2 0 65 14 70
2024 Material management 37 51 12 0 0 0 0 88 0 20
2024 Information management 25 44 15 8 6 1 0 70 15 315
2024 Information technology 24 40 18 9 6 3 0 66 15 995
2024 Internal audit 32 33 18 8 7 1 0 66 16 80
2024 Evaluation 21 39 19 13 6 1 0 61 20 165
2024 Data sciences 21 41 17 13 5 3 0 64 18 200
2024 Policy 17 41 16 16 8 2 0 59 24 970
2024 Project management 22 40 17 12 8 1 0 62 21 845
2024 Other services to the public 31 36 18 9 5 1 0 68 14 2545
2024 None of the above 25 37 18 11 7 2 0 64 18 1505
2022 Client contact centre 40 39 12 5 2 2 0 80 7 4910
2022 Health care practitioners 26 42 19 6 5 2 0 70 11 250
2022 Federal regulators 30 42 17 7 3 2 0 73 10 110
2022 Compliance, inspection and enforcement 27 41 16 9 5 1 0 70 14 1035
2022 Communications or public affairs 32 43 12 8 4 2 0 76 12 315
2022 Access to information and privacy 44 40 8 5 2 1 0 85 7 270
2022 Security 37 38 10 7 7 1 0 76 14 125
2022 Science and technology 17 52 20 2 7 2 0 71 9 45
2022 Legal services 26 34 19 15 5 0 0 61 21 45
2022 Administration and operations 30 42 14 8 4 1 0 74 12 4065
2022 Human resources 35 46 11 6 2 1 0 81 8 1040
2022 Financial management 37 48 9 4 1 2 0 86 5 445
2022 Procurement 38 44 10 4 1 2 1 85 6 100
2022 Real property 22 54 13 8 2 1 0 76 11 80
2022 Material management 36 28 21 11 4 0 0 64 15 25
2022 Information management 31 41 17 6 3 1 0 73 10 360
2022 Information technology 30 42 15 7 4 1 0 73 12 1075
2022 Internal audit 35 31 19 12 1 2 0 67 13 95
2022 Evaluation 28 45 17 8 1 1 0 74 9 250
2022 Data sciences 26 40 17 12 4 1 0 67 16 200
2022 Policy 25 43 14 12 5 1 0 69 17 1005
2022 Project management 30 44 13 9 3 1 0 74 13 1055
2022 Other services to the public 33 38 16 7 5 2 0 72 12 2400
2022 None of the above 31 38 16 8 4 2 0 71 13 1665
2020 Client contact centre 37 40 14 5 2 2 0 79 7 4350
2020 Health care practitioners 38 37 16 6 0 2 0 77 6 195
2020 Federal regulators 33 39 15 7 3 2 0 75 10 90
2020 Compliance, inspection and enforcement 23 42 18 10 4 2 0 67 14 855
2020 Communications or public affairs 37 42 11 6 1 1 0 81 8 265
2020 Access to information and privacy 45 41 9 2 2 1 0 87 4 180
2020 Security 31 47 13 5 2 1 1 79 7 105
2020 Science and technology 28 25 19 20 0 8 0 58 21 25
2020 Legal services 34 46 11 2 2 5 0 83 5 40
2020 Administration and operations 32 44 15 6 2 1 0 77 8 3935
2020 Human resources 38 42 12 4 2 2 0 81 6 845
2020 Financial management 39 42 14 3 2 1 0 82 4 470
2020 Procurement 32 48 13 5 1 1 0 81 6 70
2020 Real property 31 47 15 6 0 0 1 78 6 85
2020 Information management 34 45 13 6 1 1 0 80 7 275
2020 Information technology 30 43 16 6 3 2 0 75 9 930
2020 Internal audit 38 41 7 11 2 2 0 80 13 60
2020 Evaluation 30 46 16 6 1 2 0 77 6 125
2020 Data sciences 28 43 16 10 2 1 0 72 12 180
2020 Policy 30 44 13 9 3 2 0 75 12 1000
2020 Project management 33 44 15 6 2 0 0 77 8 855
2020 Other services to the public 35 39 15 6 3 1 0 75 9 2380
2020 None of the above 31 42 16 6 3 2 0 74 10 1490
2019 Client contact centre 30 42 16 7 3 1 0 73 10 3055
2019 Health care practitioners 26 33 23 10 4 3 0 61 15 160
2019 Federal regulators 21 46 22 8 2 1 0 68 10 105
2019 Compliance, inspection and enforcement 20 46 18 11 3 0 0 67 15 710
2019 Communications or public affairs 33 49 11 5 2 1 0 82 7 265
2019 Access to information and privacy 34 41 11 9 2 2 1 77 12 130
2019 Security 26 50 13 5 3 3 1 78 8 100
2019 Science and technology 25 40 13 16 4 2 0 67 20 55
2019 Legal services 19 55 12 11 3 0 0 74 14 35
2019 Administration and operations 27 45 16 8 3 1 0 73 11 3140
2019 Human resources 28 46 17 6 2 2 0 75 8 740
2019 Financial management 31 51 13 4 1 0 0 82 5 430
2019 Procurement 38 41 11 11 0 0 0 78 11 55
2019 Real property 26 55 14 5 0 0 0 81 5 70
2019 Information management 30 40 22 6 1 1 0 71 7 255
2019 Information technology 26 47 17 7 3 1 0 74 9 895
2019 Internal audit 27 45 13 14 0 1 0 73 14 75
2019 Evaluation 30 33 22 7 2 5 0 66 10 130
2019 Data sciences 24 48 19 6 3 0 0 72 9 145
2019 Policy 27 46 14 9 2 1 0 74 11 890
2019 Project management 22 49 16 8 4 1 0 72 13 770
2019 Other services to the public 27 42 19 7 5 1 0 69 12 1925
2019 None of the above 25 44 18 8 3 2 0 71 11 1350

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 17 28 21 16 2 8 42 26 5905
2024 Health care practitioners 26 28 28 9 8 0 1 17 55 230
2024 Intelligence analysts 16 27 28 16 10 1 2 27 44 175
2024 Federal regulators 15 18 31 14 17 0 5 32 35 95
2024 Compliance, inspection and enforcement 14 28 33 15 7 1 2 22 43 1050
2024 Communications or public affairs 15 26 34 14 8 0 3 23 42 300
2024 Access to information and privacy 10 17 32 21 13 1 7 36 29 255
2024 Security 17 26 28 16 9 0 3 26 45 120
2024 Science and technology 9 34 30 18 0 4 4 19 48 30
2024 Legal services 0 14 50 9 23 0 3 33 15 30
2024 Administration and operations 14 26 33 15 8 1 3 24 41 4625
2024 Human resources 12 27 33 17 8 1 2 26 40 945
2024 Financial management 8 19 36 25 10 0 2 36 27 450
2024 Procurement 9 28 37 14 8 1 3 24 38 95
2024 Real property 16 39 35 8 1 0 2 10 55 70
2024 Material management 15 29 14 21 16 0 5 38 47 20
2024 Information management 15 21 31 20 10 0 3 30 37 315
2024 Information technology 10 21 37 19 9 1 2 29 33 995
2024 Internal audit 16 21 36 16 9 0 2 25 38 80
2024 Evaluation 10 25 27 24 13 1 1 37 35 165
2024 Data sciences 13 26 33 18 8 0 2 27 39 200
2024 Policy 17 28 36 12 5 0 1 18 46 970
2024 Project management 18 32 32 11 5 1 1 17 50 845
2024 Other services to the public 11 22 32 17 11 1 6 30 36 2540
2024 None of the above 12 23 32 16 10 2 6 28 38 1500
2022 Client contact centre 5 17 27 20 19 2 9 44 25 4905
2022 Health care practitioners 14 30 27 14 11 1 3 26 46 250
2022 Federal regulators 14 22 30 17 11 3 3 30 38 110
2022 Compliance, inspection and enforcement 14 27 33 15 8 1 2 23 43 1030
2022 Communications or public affairs 11 20 37 19 10 1 3 30 32 315
2022 Access to information and privacy 6 13 31 26 13 2 9 44 22 270
2022 Security 15 25 25 17 14 0 3 32 42 125
2022 Science and technology 13 7 34 33 7 0 6 42 22 45
2022 Legal services 6 25 26 22 22 0 0 44 30 45
2022 Administration and operations 12 24 34 16 11 1 3 28 37 4060
2022 Human resources 9 24 33 18 12 1 3 31 34 1035
2022 Financial management 6 19 32 24 16 1 2 41 25 445
2022 Procurement 7 17 31 24 16 2 2 42 25 100
2022 Real property 12 40 28 10 9 0 1 19 53 80
2022 Material management 7 28 33 18 13 0 0 32 35 25
2022 Information management 8 20 39 16 11 1 5 29 30 360
2022 Information technology 10 20 34 21 13 0 2 35 30 1075
2022 Internal audit 13 18 38 22 6 1 2 29 32 95
2022 Evaluation 10 20 34 20 13 0 2 35 30 245
2022 Data sciences 8 20 40 18 10 1 2 29 30 200
2022 Policy 12 24 35 17 9 1 2 27 37 1005
2022 Project management 13 27 36 15 7 1 1 22 41 1055
2022 Other services to the public 11 20 31 20 12 1 5 34 33 2395
2022 None of the above 12 21 32 16 13 2 5 31 35 1665
2020 Client contact centre 9 21 28 20 15 3 4 37 32 4350
2020 Health care practitioners 5 20 31 27 11 3 2 40 27 195
2020 Federal regulators 18 23 27 16 10 2 3 28 44 90
2020 Compliance, inspection and enforcement 24 33 26 10 5 2 1 15 59 855
2020 Communications or public affairs 12 23 33 19 13 0 0 32 34 265
2020 Access to information and privacy 8 16 28 26 17 2 4 45 25 180
2020 Security 10 33 30 14 11 1 2 25 44 105
2020 Science and technology 12 36 26 15 7 0 4 23 50 25
2020 Legal services 9 18 23 26 20 0 3 48 28 40
2020 Administration and operations 13 26 33 17 9 1 1 26 40 3940
2020 Human resources 10 26 35 18 8 0 1 27 38 845
2020 Financial management 7 22 34 22 12 1 2 35 30 470
2020 Procurement 9 25 37 15 12 0 1 27 35 70
2020 Real property 18 25 27 16 8 2 5 26 46 85
2020 Information management 6 24 30 24 12 1 2 38 31 275
2020 Information technology 9 22 38 20 9 1 0 29 32 935
2020 Internal audit 16 22 38 18 6 0 0 25 38 60
2020 Evaluation 9 25 34 19 8 3 2 29 35 125
2020 Data sciences 10 15 40 25 7 1 2 33 26 180
2020 Policy 10 23 40 19 6 1 1 26 34 995
2020 Project management 17 28 34 13 7 0 1 20 45 850
2020 Other services to the public 14 24 33 16 9 2 2 26 39 2380
2020 None of the above 11 27 34 16 8 2 3 25 40 1490
2019 Client contact centre 6 20 33 23 13 1 3 38 28 3055
2019 Health care practitioners 24 30 28 10 6 2 1 15 55 165
2019 Federal regulators 10 26 32 15 11 2 3 28 38 105
2019 Compliance, inspection and enforcement 14 26 38 15 6 1 0 21 40 710
2019 Communications or public affairs 6 21 38 22 11 1 1 34 27 265
2019 Access to information and privacy 5 18 31 24 16 1 5 43 24 130
2019 Security 13 32 38 9 4 2 3 13 47 100
2019 Science and technology 8 34 29 16 7 4 2 25 44 55
2019 Legal services 8 19 31 26 11 0 6 39 29 35
2019 Administration and operations 11 25 36 18 8 1 1 26 37 3145
2019 Human resources 11 25 32 21 9 1 1 31 37 740
2019 Financial management 6 23 35 21 12 2 2 34 30 430
2019 Procurement 14 25 34 14 6 2 5 22 42 55
2019 Real property 16 35 34 7 8 0 0 14 52 70
2019 Information management 10 24 37 19 10 1 0 29 34 260
2019 Information technology 9 23 39 16 10 1 1 27 33 895
2019 Internal audit 10 18 36 24 9 1 2 34 29 75
2019 Evaluation 4 18 45 21 10 2 1 31 22 130
2019 Data sciences 6 19 36 21 16 1 1 38 25 145
2019 Policy 7 22 41 23 6 1 1 29 30 890
2019 Project management 15 29 34 16 5 0 1 22 45 765
2019 Other services to the public 11 22 35 20 10 1 2 30 34 1925
2019 None of the above 11 23 35 17 9 2 3 27 36 1345

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 15 24 20 16 3 14 44 27 5895
2024 Health care practitioners 11 13 25 18 13 4 16 39 29 230
2024 Intelligence analysts 18 22 30 15 9 1 5 25 43 175
2024 Federal regulators 19 23 19 17 13 0 9 33 46 95
2024 Compliance, inspection and enforcement 16 23 26 17 10 2 7 29 42 1045
2024 Communications or public affairs 28 24 27 12 6 0 3 18 54 300
2024 Access to information and privacy 7 15 24 26 18 1 8 50 24 255
2024 Security 20 33 20 14 9 2 3 24 55 120
2024 Science and technology 16 36 34 3 3 8 0 7 56 30
2024 Legal services 21 12 29 9 25 0 3 35 34 30
2024 Administration and operations 12 21 29 18 11 2 8 32 36 4615
2024 Human resources 16 26 28 17 8 1 4 26 44 945
2024 Financial management 7 23 28 27 10 2 4 39 31 455
2024 Procurement 13 28 33 18 6 1 2 24 42 95
2024 Real property 21 38 28 9 3 1 1 12 60 70
2024 Material management 6 26 19 23 8 5 13 38 38 20
2024 Information management 12 15 34 19 11 2 6 33 30 315
2024 Information technology 19 26 26 16 8 2 4 25 48 995
2024 Internal audit 12 20 35 18 11 1 4 30 33 75
2024 Evaluation 11 24 25 14 14 3 9 32 39 165
2024 Data sciences 12 27 33 16 9 2 2 26 40 200
2024 Policy 25 24 30 12 6 1 3 19 51 970
2024 Project management 23 27 30 12 5 1 2 18 52 845
2024 Other services to the public 7 14 25 20 16 4 15 44 25 2535
2024 None of the above 10 17 26 19 12 4 13 37 32 1505
2022 Client contact centre 7 17 26 18 16 4 12 41 28 4895
2022 Health care practitioners 6 13 25 26 14 4 12 47 23 250
2022 Federal regulators 15 22 22 16 12 3 9 32 42 110
2022 Compliance, inspection and enforcement 13 23 30 18 8 3 6 28 39 1035
2022 Communications or public affairs 19 24 26 14 12 0 6 27 45 315
2022 Access to information and privacy 5 16 19 24 18 4 14 52 25 270
2022 Security 13 23 27 10 16 1 10 29 41 125
2022 Science and technology 30 20 22 17 3 0 8 22 54 45
2022 Legal services 17 20 27 17 14 0 4 33 38 45
2022 Administration and operations 8 18 30 22 12 2 7 38 29 4055
2022 Human resources 10 21 31 19 13 1 4 34 33 1040
2022 Financial management 7 17 31 21 18 1 5 42 26 445
2022 Procurement 10 18 25 28 15 1 3 45 29 100
2022 Real property 20 29 30 14 4 1 2 18 51 80
2022 Material management 28 22 24 14 9 0 4 24 51 25
2022 Information management 8 17 35 20 12 2 6 35 27 360
2022 Information technology 20 22 26 16 11 1 4 29 44 1075
2022 Internal audit 8 19 26 25 17 1 4 44 28 95
2022 Evaluation 6 15 30 24 15 2 7 44 23 245
2022 Data sciences 11 24 29 19 12 2 2 33 37 200
2022 Policy 15 26 30 16 9 1 3 26 43 1005
2022 Project management 18 25 31 14 9 1 1 24 44 1055
2022 Other services to the public 7 13 26 23 16 3 12 46 24 2390
2022 None of the above 9 16 25 20 16 3 10 42 29 1660
2020 Client contact centre 8 16 26 20 17 5 7 42 28 4330
2020 Health care practitioners 6 7 18 32 26 4 8 65 15 195
2020 Federal regulators 16 19 23 20 16 2 3 39 37 90
2020 Compliance, inspection and enforcement 18 24 25 17 8 4 3 27 46 850
2020 Communications or public affairs 20 24 30 15 8 1 2 24 45 265
2020 Access to information and privacy 4 14 15 26 28 7 6 62 20 180
2020 Security 11 34 24 15 10 1 5 26 48 105
2020 Science and technology 35 4 18 16 15 8 4 35 45 25
2020 Legal services 9 19 20 28 16 0 8 48 30 40
2020 Administration and operations 10 18 29 21 14 3 4 38 31 3930
2020 Human resources 14 25 29 16 11 2 2 29 40 840
2020 Financial management 8 21 28 21 16 2 4 39 31 470
2020 Procurement 5 29 31 21 10 1 3 32 36 70
2020 Real property 14 25 40 6 9 5 2 16 42 85
2020 Information management 12 17 27 19 16 5 5 39 32 275
2020 Information technology 20 24 28 15 8 2 1 24 46 930
2020 Internal audit 11 16 30 21 11 5 5 36 30 60
2020 Evaluation 11 14 28 23 14 10 1 41 28 125
2020 Data sciences 11 19 39 18 9 3 2 28 32 180
2020 Policy 16 23 33 18 7 2 1 26 41 995
2020 Project management 19 24 30 13 9 2 2 23 45 850
2020 Other services to the public 7 13 25 25 18 5 6 48 23 2370
2020 None of the above 10 13 29 20 14 6 7 39 27 1480
2019 Client contact centre 11 21 27 19 13 4 7 35 36 3045
2019 Health care practitioners 12 18 27 17 13 9 4 35 34 160
2019 Federal regulators 19 19 26 8 17 4 7 28 42 105
2019 Compliance, inspection and enforcement 19 24 28 14 8 3 3 24 46 705
2019 Communications or public affairs 23 24 34 11 7 2 1 18 47 265
2019 Access to information and privacy 6 16 24 23 25 2 5 52 23 130
2019 Security 26 21 34 13 1 2 3 15 50 100
2019 Science and technology 26 31 15 11 9 4 4 22 62 55
2019 Legal services 11 5 35 28 13 0 8 45 18 35
2019 Administration and operations 13 23 29 19 11 2 4 32 37 3130
2019 Human resources 18 25 29 14 10 2 1 25 44 735
2019 Financial management 9 21 35 22 9 1 3 32 31 430
2019 Procurement 13 24 31 21 7 0 4 29 39 55
2019 Real property 20 30 35 7 8 0 0 15 50 65
2019 Information management 16 20 28 18 11 2 4 31 38 260
2019 Information technology 19 23 28 16 8 2 2 25 45 895
2019 Internal audit 14 26 34 15 5 0 6 21 42 75
2019 Evaluation 16 18 27 22 11 3 2 36 36 130
2019 Data sciences 13 20 30 18 11 5 3 32 36 145
2019 Policy 21 26 31 15 4 2 2 20 48 885
2019 Project management 24 29 25 12 6 2 1 19 55 770
2019 Other services to the public 9 15 27 25 16 3 6 44 26 1920
2019 None of the above 12 20 25 19 14 4 6 37 35 1340

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 5 10 20 23 24 2 17 57 19 5895
2024 Health care practitioners 21 15 25 22 11 2 5 35 38 225
2024 Intelligence analysts 7 14 36 23 15 0 3 40 22 175
2024 Federal regulators 13 7 18 28 27 0 7 59 21 95
2024 Compliance, inspection and enforcement 11 15 31 25 14 2 3 40 27 1045
2024 Communications or public affairs 12 24 32 19 11 0 3 30 37 300
2024 Access to information and privacy 8 11 20 28 23 1 9 57 21 260
2024 Security 15 14 26 25 13 3 4 41 31 120
2024 Science and technology 6 25 27 31 6 4 0 39 33 30
2024 Legal services 6 11 41 15 27 0 0 43 17 30
2024 Administration and operations 10 15 29 24 15 1 5 42 27 4615
2024 Human resources 7 16 31 27 15 1 3 44 24 945
2024 Financial management 6 12 28 33 18 0 3 53 19 455
2024 Procurement 5 28 32 24 9 0 1 34 33 95
2024 Real property 12 19 31 27 7 1 3 36 32 70
2024 Material management 5 19 34 11 18 0 13 33 28 20
2024 Information management 10 11 22 32 18 1 8 54 22 315
2024 Information technology 9 15 30 27 15 1 3 44 24 990
2024 Internal audit 10 12 29 32 12 0 5 46 24 75
2024 Evaluation 11 14 26 24 20 2 4 46 26 165
2024 Data sciences 9 14 34 25 16 0 2 42 24 200
2024 Policy 20 24 28 18 8 0 1 26 45 970
2024 Project management 14 20 34 21 9 1 1 31 35 845
2024 Other services to the public 10 11 24 24 20 2 11 50 23 2535
2024 None of the above 7 14 26 24 17 2 10 46 24 1500
2022 Client contact centre 6 11 20 21 25 3 15 55 21 4890
2022 Health care practitioners 14 13 31 21 15 1 5 38 30 250
2022 Federal regulators 12 16 28 20 18 2 4 40 30 110
2022 Compliance, inspection and enforcement 9 15 30 29 13 1 3 44 25 1030
2022 Communications or public affairs 11 19 34 18 13 1 4 33 31 315
2022 Access to information and privacy 4 5 22 27 25 2 16 63 10 270
2022 Security 8 13 27 22 22 1 7 47 23 125
2022 Science and technology 11 13 11 43 17 2 4 63 26 45
2022 Legal services 8 14 23 36 17 2 0 54 22 45
2022 Administration and operations 8 15 29 25 17 1 5 45 24 4055
2022 Human resources 5 15 29 28 19 1 3 49 21 1035
2022 Financial management 7 14 31 26 18 1 3 46 22 445
2022 Procurement 3 10 33 33 16 2 2 52 14 100
2022 Real property 14 24 25 25 10 2 0 35 39 80
2022 Material management 11 4 44 20 13 0 8 36 16 25
2022 Information management 6 8 23 33 25 1 5 61 15 360
2022 Information technology 6 12 29 28 21 1 3 51 19 1075
2022 Internal audit 7 14 19 38 20 2 1 59 22 95
2022 Evaluation 5 11 27 30 19 3 4 53 18 250
2022 Data sciences 6 13 30 32 17 0 2 50 19 200
2022 Policy 13 22 31 18 12 1 1 31 37 1005
2022 Project management 10 20 32 24 12 1 1 37 31 1055
2022 Other services to the public 8 11 26 24 19 2 10 48 22 2390
2022 None of the above 7 13 25 24 20 2 8 50 22 1660
2020 Client contact centre 4 10 22 26 27 3 9 59 16 4320
2020 Health care practitioners 4 10 29 30 23 2 3 56 14 195
2020 Federal regulators 14 16 22 25 20 2 1 46 31 85
2020 Compliance, inspection and enforcement 12 20 28 22 12 3 2 36 34 850
2020 Communications or public affairs 12 21 29 21 15 1 1 37 34 260
2020 Access to information and privacy 5 10 18 27 34 2 4 65 16 180
2020 Security 9 16 31 25 17 1 1 43 26 105
2020 Science and technology 16 16 24 25 15 0 4 42 33 25
2020 Legal services 4 7 30 29 26 0 3 57 12 40
2020 Administration and operations 8 14 30 26 17 1 3 45 23 3930
2020 Human resources 7 19 34 25 14 0 2 40 26 840
2020 Financial management 6 13 33 26 19 1 2 46 20 470
2020 Procurement 12 11 22 34 16 1 3 52 25 70
2020 Real property 12 25 25 23 10 2 4 34 39 85
2020 Information management 4 10 25 28 28 2 4 59 15 275
2020 Information technology 7 14 33 28 15 1 1 44 22 930
2020 Internal audit 2 11 31 41 10 0 5 54 14 60
2020 Evaluation 6 12 30 31 17 2 2 50 18 125
2020 Data sciences 6 13 36 30 11 2 2 43 20 175
2020 Policy 17 21 34 17 9 1 0 27 39 995
2020 Project management 13 21 34 20 11 1 1 32 34 845
2020 Other services to the public 6 11 25 29 22 3 5 55 18 2360
2020 None of the above 8 14 27 26 18 2 5 48 24 1485
2019 Client contact centre 6 12 23 26 22 2 10 54 20 3030
2019 Health care practitioners 24 21 22 17 9 4 2 28 48 160
2019 Federal regulators 15 14 29 16 21 2 4 39 31 100
2019 Compliance, inspection and enforcement 14 18 30 23 12 2 2 36 33 710
2019 Communications or public affairs 10 18 35 24 12 1 0 37 28 260
2019 Access to information and privacy 4 10 22 24 32 1 7 61 15 130
2019 Security 12 16 39 21 7 2 3 30 29 100
2019 Science and technology 6 24 34 24 9 2 2 34 30 55
2019 Legal services 8 11 28 31 16 3 3 50 20 35
2019 Administration and operations 9 16 31 25 14 1 3 41 26 3120
2019 Human resources 7 18 36 24 12 1 1 37 26 735
2019 Financial management 5 12 32 33 14 1 3 49 18 425
2019 Procurement 8 31 17 25 15 2 2 41 41 55
2019 Real property 12 26 22 23 14 0 2 38 39 70
2019 Information management 6 14 32 31 15 1 2 47 20 255
2019 Information technology 7 14 31 28 17 1 2 47 22 900
2019 Internal audit 1 13 33 34 16 0 4 51 14 75
2019 Evaluation 5 13 30 33 14 2 2 49 20 130
2019 Data sciences 6 9 29 33 20 1 1 55 16 145
2019 Policy 12 25 33 20 8 1 1 28 38 885
2019 Project management 14 23 32 21 9 0 1 31 37 760
2019 Other services to the public 9 11 28 26 19 2 5 48 21 1915
2019 None of the above 8 15 29 24 17 2 5 45 25 1340

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 5 11 19 21 26 3 15 57 20 5905
2024 Health care practitioners 16 14 29 17 14 2 8 34 33 230
2024 Intelligence analysts 10 20 28 16 17 1 8 36 33 175
2024 Federal regulators 13 20 27 22 9 1 8 34 37 95
2024 Compliance, inspection and enforcement 13 21 28 16 13 3 6 32 37 1050
2024 Communications or public affairs 14 22 24 21 16 1 3 39 37 300
2024 Access to information and privacy 7 11 23 25 24 0 10 54 20 255
2024 Security 18 18 22 23 12 1 7 37 39 120
2024 Science and technology 15 16 38 14 13 0 4 28 32 30
2024 Legal services 20 14 23 17 23 0 4 41 35 30
2024 Administration and operations 12 18 26 20 16 2 6 39 33 4615
2024 Human resources 12 18 28 22 15 1 4 39 32 945
2024 Financial management 7 16 29 24 18 3 3 45 24 450
2024 Procurement 13 19 39 14 10 2 3 26 34 95
2024 Real property 16 25 19 22 10 1 7 35 44 70
2024 Material management 0 10 36 24 18 0 12 48 12 20
2024 Information management 15 15 23 20 19 2 6 42 33 315
2024 Information technology 12 20 28 22 13 1 4 37 34 995
2024 Internal audit 11 20 29 20 13 0 6 35 34 80
2024 Evaluation 12 19 23 19 21 3 4 43 33 165
2024 Data sciences 11 18 25 30 13 0 2 44 30 200
2024 Policy 18 22 27 19 10 1 3 30 42 970
2024 Project management 15 23 28 19 10 1 4 30 41 845
2024 Other services to the public 9 15 22 20 20 3 10 46 28 2540
2024 None of the above 10 15 24 21 16 2 11 43 29 1505
2022 Client contact centre 4 10 18 21 29 3 15 61 17 4895
2022 Health care practitioners 11 15 28 20 18 3 6 41 29 250
2022 Federal regulators 18 13 30 16 16 2 6 35 33 110
2022 Compliance, inspection and enforcement 9 16 26 22 17 3 7 43 28 1035
2022 Communications or public affairs 9 17 25 22 19 1 7 45 28 315
2022 Access to information and privacy 5 7 19 24 27 3 15 62 15 270
2022 Security 13 15 24 12 26 2 9 42 31 125
2022 Science and technology 8 19 21 20 16 0 16 43 33 45
2022 Legal services 12 10 28 19 25 0 6 47 24 45
2022 Administration and operations 10 16 24 21 20 2 7 45 28 4060
2022 Human resources 10 18 24 20 21 2 5 44 30 1035
2022 Financial management 8 16 27 25 20 1 5 47 25 445
2022 Procurement 5 14 23 26 22 5 4 53 21 100
2022 Real property 14 18 32 20 13 2 2 34 33 80
2022 Material management 7 24 14 31 20 4 0 54 32 25
2022 Information management 7 11 28 23 23 2 7 50 19 360
2022 Information technology 11 17 24 22 21 2 4 45 30 1075
2022 Internal audit 12 13 20 15 34 1 4 52 26 95
2022 Evaluation 5 16 25 23 23 3 5 50 23 250
2022 Data sciences 9 13 31 24 17 1 5 44 24 200
2022 Policy 12 19 26 21 17 1 3 40 32 1005
2022 Project management 11 21 28 21 14 1 3 37 34 1050
2022 Other services to the public 8 13 22 22 22 3 10 51 24 2390
2022 None of the above 9 14 23 21 21 3 10 48 26 1665
2020 Client contact centre 5 12 21 24 28 3 7 58 19 4335
2020 Health care practitioners 7 11 26 21 27 4 5 52 19 195
2020 Federal regulators 11 17 27 15 24 2 5 41 30 90
2020 Compliance, inspection and enforcement 11 22 26 20 14 5 3 37 36 845
2020 Communications or public affairs 11 19 27 21 20 3 1 42 31 265
2020 Access to information and privacy 5 10 19 24 38 2 2 64 16 180
2020 Security 10 22 23 21 20 1 3 42 34 105
2020 Science and technology 16 7 27 23 22 0 4 47 24 25
2020 Legal services 5 11 17 32 31 0 5 66 17 40
2020 Administration and operations 8 16 27 25 19 2 3 47 25 3925
2020 Human resources 9 18 28 24 16 2 3 41 29 840
2020 Financial management 6 17 25 25 22 1 4 49 24 470
2020 Procurement 12 15 25 21 24 1 2 46 28 70
2020 Real property 13 20 20 20 17 5 6 41 37 85
2020 Information management 6 15 24 23 26 1 4 52 23 275
2020 Information technology 10 19 27 23 17 1 2 42 31 935
2020 Internal audit 1 18 25 35 18 0 3 54 20 60
2020 Evaluation 8 13 26 26 20 5 2 50 22 125
2020 Data sciences 6 17 21 35 15 2 4 53 24 175
2020 Policy 12 19 28 23 13 2 2 38 32 995
2020 Project management 12 19 28 21 15 3 2 37 33 850
2020 Other services to the public 8 13 23 26 24 3 4 53 22 2370
2020 None of the above 7 13 25 25 20 3 6 50 23 1490
2019 Client contact centre 10 16 24 22 20 2 6 46 28 3045
2019 Health care practitioners 28 22 18 13 11 4 3 26 54 160
2019 Federal regulators 13 16 25 21 16 5 3 41 32 105
2019 Compliance, inspection and enforcement 18 24 25 17 10 3 1 29 44 710
2019 Communications or public affairs 7 19 28 24 17 3 2 43 28 260
2019 Access to information and privacy 5 16 15 32 24 0 8 61 23 130
2019 Security 13 25 30 17 10 2 3 29 39 100
2019 Science and technology 5 26 27 19 15 4 4 37 34 55
2019 Legal services 3 17 26 28 10 8 8 46 23 35
2019 Administration and operations 12 19 28 21 14 1 4 37 33 3135
2019 Human resources 9 24 29 20 14 1 2 35 35 740
2019 Financial management 5 17 32 23 17 2 4 43 24 425
2019 Procurement 15 22 32 19 8 0 4 28 39 55
2019 Real property 15 25 24 20 13 3 0 34 41 70
2019 Information management 15 19 27 20 17 1 2 38 34 260
2019 Information technology 11 22 28 21 14 1 2 37 34 895
2019 Internal audit 14 21 22 27 12 0 4 41 36 75
2019 Evaluation 5 21 29 22 15 4 4 41 28 130
2019 Data sciences 8 13 24 25 23 3 3 52 22 145
2019 Policy 9 19 30 24 12 2 3 39 30 890
2019 Project management 16 21 30 21 9 1 2 31 38 765
2019 Other services to the public 12 17 27 20 18 2 4 41 31 1925
2019 None of the above 11 18 25 22 16 3 5 41 32 1340

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 12 19 17 19 15 12 50 25 5900
2024 Health care practitioners 5 5 18 26 26 8 13 65 12 225
2024 Intelligence analysts 10 19 23 18 15 12 4 39 34 175
2024 Federal regulators 12 18 24 14 19 3 10 38 35 95
2024 Compliance, inspection and enforcement 14 18 22 19 13 7 7 36 38 1055
2024 Communications or public affairs 9 11 22 26 24 3 5 55 22 300
2024 Access to information and privacy 5 11 17 23 24 9 12 59 19 255
2024 Security 12 22 19 24 17 2 4 44 36 115
2024 Science and technology 8 11 13 50 13 0 4 66 20 30
2024 Legal services 18 11 33 13 22 0 3 36 30 30
2024 Administration and operations 8 14 23 22 18 7 8 48 25 4620
2024 Human resources 10 17 26 22 16 4 5 42 30 945
2024 Financial management 6 14 21 29 21 4 5 55 22 455
2024 Procurement 11 21 20 17 17 11 3 40 37 95
2024 Real property 18 17 26 16 18 1 4 35 37 70
2024 Material management 10 16 12 34 19 4 5 59 28 20
2024 Information management 7 14 19 25 22 6 7 54 24 315
2024 Information technology 5 10 23 29 24 3 6 58 16 995
2024 Internal audit 19 20 29 15 10 1 5 27 42 80
2024 Evaluation 6 13 17 28 19 8 8 56 24 165
2024 Data sciences 4 7 22 36 24 3 4 64 12 200
2024 Policy 9 14 24 27 16 3 6 47 26 970
2024 Project management 9 16 24 28 14 2 5 46 28 845
2024 Other services to the public 5 9 18 20 21 12 14 56 20 2535
2024 None of the above 7 11 19 24 18 9 12 53 22 1505
2022 Client contact centre 8 16 19 14 17 15 11 42 33 4905
2022 Health care practitioners 4 3 15 29 23 10 15 70 9 250
2022 Federal regulators 16 16 22 19 13 7 7 38 37 110
2022 Compliance, inspection and enforcement 15 24 20 15 12 9 4 31 45 1030
2022 Communications or public affairs 6 17 18 25 20 4 10 53 27 315
2022 Access to information and privacy 6 10 18 19 21 12 15 54 22 270
2022 Security 8 19 23 22 18 4 6 45 30 125
2022 Science and technology 4 10 14 38 18 6 10 67 17 45
2022 Legal services 15 14 23 11 25 6 7 41 33 45
2022 Administration and operations 9 17 22 19 17 7 8 42 31 4060
2022 Human resources 10 20 25 20 15 4 5 38 34 1040
2022 Financial management 6 14 24 26 21 3 4 51 22 445
2022 Procurement 5 15 27 14 27 6 7 47 22 100
2022 Real property 18 14 32 14 16 2 4 33 34 80
2022 Material management 18 12 10 28 28 0 4 58 31 25
2022 Information management 7 12 24 22 23 6 7 51 21 360
2022 Information technology 7 10 22 26 27 2 6 58 18 1075
2022 Internal audit 9 22 22 14 15 14 3 34 38 95
2022 Evaluation 10 16 22 19 21 6 7 45 30 250
2022 Data sciences 6 13 23 25 25 4 4 55 20 200
2022 Policy 9 14 27 23 19 4 4 46 24 1005
2022 Project management 10 16 28 23 15 3 4 42 29 1055
2022 Other services to the public 8 11 19 19 19 12 11 50 25 2390
2022 None of the above 8 13 22 18 19 9 10 46 27 1665
2020 Client contact centre 9 14 19 19 22 12 5 50 27 4330
2020 Health care practitioners 1 6 12 28 36 9 10 78 7 195
2020 Federal regulators 12 10 23 28 18 6 4 50 24 85
2020 Compliance, inspection and enforcement 11 22 22 20 13 9 3 38 37 845
2020 Communications or public affairs 9 13 23 24 21 6 4 51 24 265
2020 Access to information and privacy 5 12 20 18 30 8 6 57 21 180
2020 Security 9 15 30 20 22 4 1 44 24 105
2020 Science and technology 4 19 16 15 34 0 12 55 27 25
2020 Legal services 5 14 24 33 18 0 8 55 20 40
2020 Administration and operations 7 14 24 24 21 6 3 50 24 3910
2020 Human resources 8 16 25 27 17 5 2 47 26 840
2020 Financial management 6 14 24 27 21 4 3 52 22 470
2020 Procurement 14 17 20 29 17 3 1 48 32 70
2020 Real property 6 15 26 24 17 8 4 47 24 80
2020 Information management 6 12 20 27 25 5 4 58 21 275
2020 Information technology 5 10 23 32 22 3 3 58 17 930
2020 Internal audit 7 19 20 29 15 5 5 49 29 60
2020 Evaluation 7 14 26 23 18 7 5 47 24 125
2020 Data sciences 7 9 27 32 22 3 2 56 16 180
2020 Policy 8 14 27 28 18 3 2 48 23 995
2020 Project management 8 15 25 26 19 4 2 48 25 845
2020 Other services to the public 5 11 19 25 25 9 5 58 19 2365
2020 None of the above 6 11 22 25 21 10 6 54 20 1480
2019 Client contact centre 16 20 23 18 16 4 3 36 39 3040
2019 Health care practitioners 5 12 18 23 30 10 3 60 19 155
2019 Federal regulators 15 14 18 20 22 8 3 47 33 105
2019 Compliance, inspection and enforcement 18 25 25 19 9 3 2 29 45 710
2019 Communications or public affairs 8 20 26 26 16 2 1 44 29 260
2019 Access to information and privacy 7 18 25 24 17 3 7 46 27 130
2019 Security 7 23 29 22 11 3 4 36 32 100
2019 Science and technology 5 24 21 25 21 2 2 48 31 55
2019 Legal services 8 22 14 15 19 17 6 43 39 35
2019 Administration and operations 11 20 27 21 15 3 3 39 33 3115
2019 Human resources 11 23 27 20 14 3 2 36 35 735
2019 Financial management 7 21 25 27 14 3 4 44 29 430
2019 Procurement 15 16 35 24 4 0 7 29 33 55
2019 Real property 17 17 28 15 17 5 1 35 36 70
2019 Information management 14 19 21 23 16 3 4 42 36 255
2019 Information technology 7 15 27 27 17 3 4 48 23 895
2019 Internal audit 13 23 26 24 9 2 3 35 38 75
2019 Evaluation 13 19 30 18 14 4 2 35 33 130
2019 Data sciences 7 14 24 31 20 3 2 54 22 145
2019 Policy 9 17 29 26 14 3 3 42 28 885
2019 Project management 12 20 31 21 12 3 2 35 33 765
2019 Other services to the public 10 15 24 22 19 5 5 46 28 1925
2019 None of the above 10 15 26 22 17 6 5 43 28 1335

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 17 28 16 17 4 8 38 30 5915
2024 Health care practitioners 34 28 25 6 4 2 2 10 64 230
2024 Intelligence analysts 12 21 36 18 10 1 3 29 34 175
2024 Federal regulators 21 21 29 13 9 0 7 24 46 95
2024 Compliance, inspection and enforcement 24 29 29 10 6 2 2 16 54 1050
2024 Communications or public affairs 20 17 29 19 10 1 3 31 38 300
2024 Access to information and privacy 8 15 24 17 24 3 10 46 26 260
2024 Security 16 26 26 15 11 3 4 28 45 120
2024 Science and technology 15 23 34 7 13 0 8 22 41 30
2024 Legal services 17 3 44 12 16 4 3 31 21 30
2024 Administration and operations 16 22 30 14 11 3 4 27 41 4620
2024 Human resources 13 21 34 16 10 2 4 28 36 945
2024 Financial management 7 18 34 24 13 2 3 39 26 455
2024 Procurement 18 30 24 16 9 1 1 26 49 95
2024 Real property 18 34 28 10 7 1 1 18 54 70
2024 Material management 0 25 26 13 28 0 9 45 27 20
2024 Information management 12 19 36 18 11 2 4 30 32 315
2024 Information technology 16 23 31 14 11 2 3 26 41 995
2024 Internal audit 11 17 41 13 11 0 7 26 31 80
2024 Evaluation 14 23 31 20 8 1 2 29 38 165
2024 Data sciences 11 23 29 20 13 2 2 35 35 200
2024 Policy 22 23 29 14 7 2 3 22 47 970
2024 Project management 18 27 31 13 7 2 3 21 47 845
2024 Other services to the public 14 19 28 15 14 4 8 32 37 2540
2024 None of the above 13 19 28 16 13 4 7 32 36 1505
2022 Client contact centre 9 17 28 16 18 5 7 38 30 4895
2022 Health care practitioners 19 27 32 9 8 2 3 18 49 250
2022 Federal regulators 20 21 31 12 10 2 4 23 43 110
2022 Compliance, inspection and enforcement 20 26 29 11 9 3 2 21 49 1035
2022 Communications or public affairs 12 20 27 19 17 1 4 38 34 315
2022 Access to information and privacy 5 11 25 23 17 5 14 49 21 270
2022 Security 14 14 31 17 16 3 5 35 31 125
2022 Science and technology 8 19 36 18 13 0 6 33 29 45
2022 Legal services 15 10 23 25 15 4 8 46 29 45
2022 Administration and operations 12 21 32 16 12 3 4 30 36 4060
2022 Human resources 10 19 32 19 13 3 4 35 31 1040
2022 Financial management 7 14 30 22 22 2 4 46 22 445
2022 Procurement 8 17 25 24 19 2 5 46 27 100
2022 Real property 22 22 28 13 10 2 1 25 46 80
2022 Material management 19 18 26 21 9 4 4 33 40 25
2022 Information management 9 20 31 19 14 4 4 35 31 360
2022 Information technology 18 19 29 17 13 2 3 32 38 1075
2022 Internal audit 11 23 24 20 15 4 4 37 37 95
2022 Evaluation 13 14 36 14 14 5 4 31 29 245
2022 Data sciences 13 21 26 22 15 2 2 39 35 200
2022 Policy 13 24 30 18 11 2 2 30 38 1005
2022 Project management 13 23 33 16 11 2 2 28 37 1055
2022 Other services to the public 12 19 30 15 14 4 6 33 34 2395
2022 None of the above 12 19 27 16 15 4 6 35 35 1665
2020 Client contact centre 10 20 30 17 15 4 4 35 33 4330
2020 Health care practitioners 8 24 31 20 12 3 2 33 34 195
2020 Federal regulators 13 23 33 11 11 5 3 25 39 85
2020 Compliance, inspection and enforcement 22 25 27 14 7 4 2 22 50 850
2020 Communications or public affairs 11 22 26 22 14 4 2 38 35 265
2020 Access to information and privacy 6 12 23 20 30 4 5 55 19 180
2020 Security 14 20 32 20 10 3 2 31 35 105
2020 Science and technology 24 27 11 14 12 8 4 29 59 25
2020 Legal services 5 14 28 24 23 3 2 50 20 40
2020 Administration and operations 12 20 34 18 12 2 2 31 34 3920
2020 Human resources 10 21 33 18 13 3 1 33 32 840
2020 Financial management 6 15 34 25 16 2 3 42 22 470
2020 Procurement 8 16 37 24 7 4 3 34 26 70
2020 Real property 8 27 33 13 11 3 5 26 39 85
2020 Information management 11 15 31 19 19 2 2 40 27 275
2020 Information technology 15 22 31 18 11 2 1 30 38 930
2020 Internal audit 5 15 39 26 13 2 0 40 20 60
2020 Evaluation 12 20 34 17 10 4 3 29 34 125
2020 Data sciences 7 22 36 19 12 2 3 32 30 180
2020 Policy 12 21 34 21 8 2 1 30 35 1000
2020 Project management 16 24 31 17 9 2 1 27 41 850
2020 Other services to the public 11 18 31 19 14 4 3 35 32 2370
2020 None of the above 12 18 31 18 13 4 4 34 33 1480
2019 Client contact centre 13 23 32 16 10 3 3 28 38 3045
2019 Health care practitioners 29 26 23 8 9 3 1 19 58 160
2019 Federal regulators 19 22 30 11 13 2 2 26 43 105
2019 Compliance, inspection and enforcement 24 25 31 11 6 2 1 17 51 710
2019 Communications or public affairs 14 19 35 20 9 1 2 30 34 265
2019 Access to information and privacy 7 14 33 16 22 3 5 42 22 130
2019 Security 15 22 36 15 6 3 3 23 39 100
2019 Science and technology 19 26 34 13 7 2 0 20 45 55
2019 Legal services 9 15 29 23 12 8 3 40 28 30
2019 Administration and operations 15 24 33 15 9 2 2 25 40 3135
2019 Human resources 14 22 35 16 10 3 1 26 37 735
2019 Financial management 9 18 37 21 11 2 3 33 28 425
2019 Procurement 14 24 34 17 7 0 5 25 40 55
2019 Real property 14 37 27 13 4 4 1 18 53 70
2019 Information management 17 22 31 15 13 1 2 29 40 260
2019 Information technology 15 24 29 17 10 3 2 28 41 895
2019 Internal audit 10 29 32 19 5 0 5 25 41 75
2019 Evaluation 18 23 28 16 10 4 1 27 44 130
2019 Data sciences 12 20 34 19 8 4 2 29 34 145
2019 Policy 16 25 31 16 7 2 3 24 44 885
2019 Project management 21 25 30 15 6 1 1 22 47 770
2019 Other services to the public 14 20 30 18 12 3 3 32 36 1920
2019 None of the above 13 23 28 16 12 4 4 31 39 1340

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 13 31 23 20 1 6 46 21 5920
2024 Health care practitioners 12 20 40 17 7 1 2 25 33 230
2024 Intelligence analysts 7 16 32 31 11 2 1 43 24 175
2024 Federal regulators 20 16 26 17 14 0 7 34 38 95
2024 Compliance, inspection and enforcement 10 19 34 25 11 1 2 36 29 1055
2024 Communications or public affairs 3 12 35 29 19 0 1 48 16 300
2024 Access to information and privacy 9 14 28 22 21 1 6 45 24 260
2024 Security 7 11 30 30 18 1 3 50 19 120
2024 Science and technology 6 9 36 29 17 0 3 47 16 30
2024 Legal services 4 22 38 22 14 0 0 36 26 30
2024 Administration and operations 10 17 33 23 13 1 3 38 28 4630
2024 Human resources 4 11 31 30 19 1 3 51 16 945
2024 Financial management 4 8 33 31 21 1 2 54 12 455
2024 Procurement 7 19 27 32 13 1 1 46 26 95
2024 Real property 4 12 27 41 13 2 1 56 16 70
2024 Material management 0 13 21 28 34 0 4 64 14 20
2024 Information management 9 11 39 23 14 1 2 39 21 315
2024 Information technology 4 7 28 35 22 1 3 59 11 995
2024 Internal audit 10 12 30 25 18 0 4 45 23 80
2024 Evaluation 8 19 25 28 16 1 2 46 28 165
2024 Data sciences 5 15 38 27 12 1 2 40 21 200
2024 Policy 7 14 37 27 14 0 2 42 20 970
2024 Project management 7 16 31 30 14 1 1 44 24 845
2024 Other services to the public 10 18 31 21 14 1 5 37 30 2545
2024 None of the above 8 15 31 23 16 1 5 42 24 1510
2022 Client contact centre 4 12 30 24 21 2 6 50 18 4910
2022 Health care practitioners 3 12 42 26 14 1 2 42 15 250
2022 Federal regulators 12 16 33 19 15 2 2 36 29 110
2022 Compliance, inspection and enforcement 7 15 34 26 14 1 2 42 23 1030
2022 Communications or public affairs 3 10 33 27 23 0 4 52 14 315
2022 Access to information and privacy 4 12 32 26 17 1 8 48 18 270
2022 Security 4 10 36 19 28 1 2 48 14 125
2022 Science and technology 2 2 32 34 25 0 6 62 4 45
2022 Legal services 9 9 28 20 29 0 5 52 19 45
2022 Administration and operations 7 16 34 24 16 1 3 41 23 4065
2022 Human resources 5 11 32 28 21 1 3 51 16 1040
2022 Financial management 3 12 29 29 22 0 3 54 16 445
2022 Procurement 0 13 26 43 14 0 5 59 14 100
2022 Real property 0 6 38 27 24 1 4 54 6 80
2022 Material management 7 13 27 38 14 0 0 53 20 25
2022 Information management 5 12 31 30 18 1 4 50 17 360
2022 Information technology 3 7 30 31 25 1 3 58 11 1075
2022 Internal audit 3 18 27 24 24 2 2 50 22 95
2022 Evaluation 6 17 29 23 21 2 2 46 24 250
2022 Data sciences 6 12 34 27 18 0 3 46 19 200
2022 Policy 4 13 35 27 19 1 1 46 18 1005
2022 Project management 5 14 32 28 20 0 2 48 19 1055
2022 Other services to the public 9 16 34 21 15 1 4 39 26 2395
2022 None of the above 7 15 34 23 17 1 4 42 22 1665
2020 Client contact centre 6 18 36 24 13 1 2 39 24 4350
2020 Health care practitioners 4 16 45 24 10 1 1 35 20 195
2020 Federal regulators 4 24 44 17 8 1 1 26 29 90
2020 Compliance, inspection and enforcement 7 19 40 23 10 1 0 33 26 850
2020 Communications or public affairs 7 20 36 21 15 1 0 36 27 265
2020 Access to information and privacy 8 13 36 20 19 1 2 40 22 180
2020 Security 5 17 35 26 17 0 1 43 22 105
2020 Science and technology 11 23 23 19 20 0 4 41 35 25
2020 Legal services 2 10 37 25 21 0 5 48 13 40
2020 Administration and operations 7 18 38 24 11 1 1 36 25 3925
2020 Human resources 8 18 38 22 12 1 1 35 27 845
2020 Financial management 4 15 34 28 17 0 2 46 20 470
2020 Procurement 9 18 41 18 11 0 3 29 28 70
2020 Real property 1 8 50 26 12 1 2 39 10 85
2020 Information management 4 13 34 30 16 1 1 47 18 275
2020 Information technology 4 12 32 33 17 1 1 51 17 935
2020 Internal audit 1 16 49 24 9 0 0 33 18 60
2020 Evaluation 6 16 47 23 7 1 1 30 22 125
2020 Data sciences 7 20 38 25 9 1 1 34 27 180
2020 Policy 8 21 41 20 9 0 0 29 30 1000
2020 Project management 8 20 36 24 10 0 1 35 28 855
2020 Other services to the public 7 19 38 22 13 1 1 36 26 2380
2020 None of the above 8 16 38 22 13 1 2 36 25 1485
2019 Client contact centre 11 23 36 18 9 1 2 28 35 3055
2019 Health care practitioners 12 17 36 20 14 1 1 34 29 160
2019 Federal regulators 9 21 31 26 9 2 2 37 31 105
2019 Compliance, inspection and enforcement 11 24 36 20 8 0 1 28 35 710
2019 Communications or public affairs 8 25 37 20 9 1 0 30 33 260
2019 Access to information and privacy 9 16 29 26 14 2 4 43 27 130
2019 Security 5 27 27 27 8 2 4 37 34 100
2019 Science and technology 9 22 24 30 11 4 0 43 32 55
2019 Legal services 11 5 39 11 28 3 3 41 17 35
2019 Administration and operations 11 23 35 20 9 0 1 30 35 3140
2019 Human resources 10 21 32 22 12 1 1 35 32 735
2019 Financial management 7 15 35 26 14 1 2 41 22 430
2019 Procurement 8 14 38 28 9 0 4 38 23 55
2019 Real property 14 23 32 17 10 1 3 28 38 70
2019 Information management 12 15 35 21 14 0 2 36 28 260
2019 Information technology 7 15 33 28 16 1 2 44 22 895
2019 Internal audit 6 17 42 22 13 0 0 35 23 75
2019 Evaluation 11 18 32 24 11 2 1 37 30 130
2019 Data sciences 12 20 28 24 10 3 2 37 34 145
2019 Policy 12 23 34 21 8 1 2 30 35 890
2019 Project management 12 20 32 26 9 1 1 36 32 770
2019 Other services to the public 13 21 37 18 9 1 1 28 35 1925
2019 None of the above 10 20 34 20 13 1 2 34 31 1345

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 32 18 14 9 3 0 58 23 5925
2024 Health care practitioners 7 20 10 26 35 2 0 27 63 230
2024 Intelligence analysts 10 34 19 19 14 2 1 45 34 175
2024 Federal regulators 13 32 22 16 15 3 0 45 32 95
2024 Compliance, inspection and enforcement 12 26 20 25 15 2 0 39 41 1055
2024 Communications or public affairs 13 27 22 19 17 1 0 40 37 300
2024 Access to information and privacy 27 35 17 12 6 2 0 64 19 260
2024 Security 18 34 23 14 9 2 1 54 23 120
2024 Science and technology 8 39 24 9 13 8 0 51 24 30
2024 Legal services 15 27 16 25 17 0 0 42 42 30
2024 Administration and operations 14 28 19 20 17 2 0 43 38 4635
2024 Human resources 13 31 21 20 13 3 0 45 34 945
2024 Financial management 21 35 18 16 7 1 0 57 24 455
2024 Procurement 17 31 19 21 9 3 0 49 31 95
2024 Real property 12 30 25 17 13 3 0 44 31 70
2024 Material management 22 22 32 10 11 4 0 45 21 20
2024 Information management 15 32 17 17 17 2 0 48 34 310
2024 Information technology 16 31 22 16 12 3 0 48 29 995
2024 Internal audit 15 22 27 19 15 3 0 38 35 80
2024 Evaluation 14 25 18 20 19 4 0 40 41 165
2024 Data sciences 8 32 20 21 15 4 0 41 38 200
2024 Policy 9 24 18 24 22 3 0 34 47 970
2024 Project management 11 26 18 23 20 1 0 38 44 845
2024 Other services to the public 20 30 16 19 13 2 0 51 33 2545
2024 None of the above 16 28 19 20 15 2 1 45 35 1505
2022 Client contact centre 30 37 16 9 5 3 0 69 15 4910
2022 Health care practitioners 12 28 20 23 15 2 0 41 39 250
2022 Federal regulators 22 30 16 15 13 4 0 54 29 110
2022 Compliance, inspection and enforcement 16 32 20 18 11 2 0 50 30 1035
2022 Communications or public affairs 19 36 14 17 10 3 0 57 28 315
2022 Access to information and privacy 34 39 15 7 4 1 0 74 11 270
2022 Security 26 37 14 10 13 1 0 63 23 125
2022 Science and technology 10 41 12 23 12 2 0 52 36 45
2022 Legal services 22 28 19 20 6 5 0 52 28 45
2022 Administration and operations 21 35 17 16 9 2 0 57 26 4060
2022 Human resources 22 41 14 14 5 3 0 65 20 1040
2022 Financial management 27 43 15 8 3 2 0 72 12 445
2022 Procurement 26 33 18 11 5 3 2 63 18 100
2022 Real property 15 41 17 17 8 2 0 57 25 80
2022 Material management 32 20 18 20 10 0 0 52 30 25
2022 Information management 21 36 19 15 7 1 1 58 23 360
2022 Information technology 20 35 21 13 8 2 0 57 21 1075
2022 Internal audit 21 27 26 14 8 5 0 50 23 95
2022 Evaluation 17 33 17 21 8 4 0 52 31 245
2022 Data sciences 22 28 18 17 13 2 0 51 31 200
2022 Policy 14 29 16 22 15 3 0 44 39 1005
2022 Project management 19 35 16 19 10 2 0 55 29 1055
2022 Other services to the public 24 32 17 15 10 3 0 58 25 2400
2022 None of the above 22 32 17 15 9 4 0 57 25 1670
2020 Client contact centre 29 38 15 10 4 4 0 69 15 4320
2020 Health care practitioners 20 43 13 16 4 3 1 65 21 195
2020 Federal regulators 25 36 20 11 6 2 0 62 18 85
2020 Compliance, inspection and enforcement 15 34 20 20 8 2 0 51 29 850
2020 Communications or public affairs 25 45 13 8 5 4 0 73 14 265
2020 Access to information and privacy 36 39 13 5 4 4 0 78 9 175
2020 Security 23 42 20 13 3 0 0 65 16 105
2020 Science and technology 24 18 22 16 16 4 0 44 33 25
2020 Legal services 25 35 22 9 2 7 0 64 12 40
2020 Administration and operations 24 40 17 12 5 2 0 65 17 3915
2020 Human resources 30 40 16 9 2 3 0 71 12 835
2020 Financial management 32 41 15 7 2 2 0 74 10 470
2020 Procurement 28 37 15 16 3 0 2 65 19 70
2020 Real property 24 37 24 12 3 0 1 61 15 85
2020 Information management 32 38 15 10 4 1 0 71 14 275
2020 Information technology 21 40 19 12 5 3 0 63 17 925
2020 Internal audit 23 40 16 15 5 2 0 64 20 60
2020 Evaluation 21 39 19 14 2 5 1 64 16 125
2020 Data sciences 21 39 18 13 4 5 0 63 18 180
2020 Policy 21 38 18 14 5 4 0 61 20 995
2020 Project management 23 38 17 14 5 2 0 63 20 845
2020 Other services to the public 26 37 16 12 6 2 0 65 19 2370
2020 None of the above 23 38 16 14 6 3 1 63 20 1480
2019 Client contact centre 19 37 20 14 7 3 0 58 22 3045
2019 Health care practitioners 8 23 12 28 28 1 0 32 56 160
2019 Federal regulators 14 32 24 20 10 1 0 46 30 105
2019 Compliance, inspection and enforcement 11 33 22 22 10 2 0 45 32 705
2019 Communications or public affairs 15 45 16 12 4 6 1 65 18 260
2019 Access to information and privacy 27 32 22 11 6 2 1 61 17 130
2019 Security 17 35 21 18 6 3 0 54 25 100
2019 Science and technology 18 33 18 11 13 5 2 55 26 55
2019 Legal services 8 43 16 12 11 10 0 57 26 30
2019 Administration and operations 16 35 22 17 8 2 0 52 25 3125
2019 Human resources 18 38 22 13 4 3 0 59 18 740
2019 Financial management 19 45 20 11 4 2 0 65 15 430
2019 Procurement 19 46 15 14 2 4 2 68 16 55
2019 Real property 10 41 21 19 7 1 0 52 27 70
2019 Information management 20 36 19 18 6 1 0 57 24 255
2019 Information technology 19 37 23 12 6 2 0 58 18 895
2019 Internal audit 17 37 15 18 9 4 0 57 28 75
2019 Evaluation 12 37 16 15 7 12 1 56 26 130
2019 Data sciences 17 37 21 12 7 4 1 57 20 145
2019 Policy 15 34 22 17 7 5 1 52 25 880
2019 Project management 12 36 21 20 9 3 0 49 30 765
2019 Other services to the public 15 35 19 19 10 2 0 51 29 1915
2019 None of the above 16 34 20 17 8 3 1 53 26 1345

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 25 6 3 3 2 0 88 6 5925
2024 Health care practitioners 54 29 8 5 2 2 0 85 7 225
2024 Intelligence analysts 53 32 7 6 2 0 0 85 8 175
2024 Federal regulators 46 27 8 10 7 0 2 74 18 95
2024 Compliance, inspection and enforcement 48 30 8 6 7 2 0 80 13 1055
2024 Communications or public affairs 55 25 6 7 6 1 0 80 13 300
2024 Access to information and privacy 58 25 5 5 3 2 1 86 8 260
2024 Security 46 27 9 9 7 2 1 75 16 120
2024 Science and technology 35 27 19 13 6 0 0 62 19 30
2024 Legal services 23 50 16 4 7 0 0 73 11 30
2024 Administration and operations 51 28 9 6 4 2 0 80 11 4630
2024 Human resources 57 28 5 6 3 1 0 86 9 945
2024 Financial management 56 26 10 4 2 1 0 84 6 455
2024 Procurement 46 33 8 8 3 2 0 81 11 95
2024 Real property 41 33 7 9 7 3 0 76 16 70
2024 Material management 58 18 14 5 5 0 0 76 11 20
2024 Information management 56 27 8 5 4 1 0 84 9 315
2024 Information technology 56 28 6 5 3 2 0 86 8 995
2024 Internal audit 56 28 6 2 7 2 0 86 9 80
2024 Evaluation 59 22 6 6 5 2 0 82 11 165
2024 Data sciences 57 33 4 4 2 0 0 90 6 200
2024 Policy 49 27 7 9 7 1 0 77 16 970
2024 Project management 50 27 9 7 6 1 0 78 13 845
2024 Other services to the public 55 23 9 7 4 2 0 80 11 2545
2024 None of the above 52 23 10 7 5 3 1 77 13 1510
2022 Client contact centre 63 23 6 3 2 2 1 89 5 4905
2022 Health care practitioners 51 25 12 6 2 4 0 79 8 250
2022 Federal regulators 61 19 7 5 6 2 0 82 11 110
2022 Compliance, inspection and enforcement 55 27 8 4 3 2 0 85 7 1035
2022 Communications or public affairs 59 25 6 7 2 0 0 85 9 315
2022 Access to information and privacy 62 22 7 4 1 2 0 87 6 270
2022 Security 60 25 6 5 2 1 1 87 7 125
2022 Science and technology 63 27 3 0 0 2 4 97 0 45
2022 Legal services 46 29 12 4 9 0 0 75 12 45
2022 Administration and operations 57 26 8 4 3 2 0 85 8 4060
2022 Human resources 66 23 5 3 2 1 0 90 5 1040
2022 Financial management 67 21 6 3 2 1 0 89 5 445
2022 Procurement 60 21 8 6 4 1 0 82 10 100
2022 Real property 55 30 8 5 1 0 0 85 7 80
2022 Material management 64 15 11 7 4 0 0 79 10 25
2022 Information management 58 27 7 4 2 2 0 87 6 360
2022 Information technology 65 23 4 3 3 1 0 89 6 1075
2022 Internal audit 58 30 6 5 0 1 0 89 5 95
2022 Evaluation 58 27 7 3 3 2 0 87 6 250
2022 Data sciences 60 27 5 4 2 2 0 88 6 200
2022 Policy 54 28 6 6 4 2 0 83 10 1000
2022 Project management 58 27 6 5 3 1 0 86 8 1055
2022 Other services to the public 57 22 8 5 4 3 0 82 9 2400
2022 None of the above 57 25 7 5 4 2 1 85 8 1670
2020 Client contact centre 56 25 8 5 3 3 1 84 8 4345
2020 Health care practitioners 52 25 8 7 4 4 0 80 11 195
2020 Federal regulators 46 19 11 10 9 5 0 68 20 90
2020 Compliance, inspection and enforcement 45 32 10 6 4 4 0 80 10 850
2020 Communications or public affairs 55 29 5 7 3 0 0 85 10 265
2020 Access to information and privacy 61 20 8 6 2 2 1 83 9 180
2020 Security 55 25 9 7 4 0 0 80 11 105
2020 Science and technology 68 8 3 9 9 3 0 79 18 25
2020 Legal services 54 27 9 7 2 0 0 82 9 40
2020 Administration and operations 52 27 9 6 4 2 0 81 10 3930
2020 Human resources 61 25 5 5 3 1 0 87 8 845
2020 Financial management 58 26 6 5 2 2 0 86 8 470
2020 Procurement 63 21 5 7 5 0 0 84 12 70
2020 Real property 53 28 12 4 2 1 0 82 6 85
2020 Information management 53 29 6 7 3 2 0 83 10 275
2020 Information technology 62 24 7 4 2 1 0 87 6 930
2020 Internal audit 49 31 9 6 5 0 0 80 11 60
2020 Evaluation 49 31 7 9 2 0 0 81 12 125
2020 Data sciences 53 27 7 9 3 1 0 80 13 175
2020 Policy 53 28 6 8 4 1 0 82 12 1000
2020 Project management 56 28 6 5 3 1 0 85 8 855
2020 Other services to the public 52 24 9 6 5 3 1 79 11 2380
2020 None of the above 47 28 10 6 5 3 1 79 11 1495
2019 Client contact centre 50 29 8 7 5 1 0 80 12 3045
2019 Health care practitioners 48 23 11 8 9 1 0 72 17 160
2019 Federal regulators 36 27 16 12 9 1 0 63 21 105
2019 Compliance, inspection and enforcement 39 35 9 8 7 2 0 76 15 710
2019 Communications or public affairs 55 26 5 9 4 1 0 82 13 265
2019 Access to information and privacy 45 29 11 8 7 0 0 74 15 130
2019 Security 45 31 13 4 6 1 0 76 11 100
2019 Science and technology 52 35 9 2 0 2 0 89 2 55
2019 Legal services 45 25 16 6 9 0 0 70 14 30
2019 Administration and operations 46 30 9 8 6 1 0 77 14 3135
2019 Human resources 51 30 6 7 5 1 0 82 12 735
2019 Financial management 52 27 8 6 6 1 0 80 11 425
2019 Procurement 65 16 9 9 0 2 0 82 9 55
2019 Real property 50 29 11 3 8 0 0 78 11 70
2019 Information management 45 33 7 11 4 0 0 78 15 255
2019 Information technology 60 26 7 4 2 1 0 87 7 895
2019 Internal audit 48 32 6 9 5 0 0 80 14 75
2019 Evaluation 43 33 5 13 5 2 0 77 18 130
2019 Data sciences 50 28 7 9 5 1 0 79 14 145
2019 Policy 53 27 7 7 5 1 0 81 12 885
2019 Project management 46 29 7 9 7 1 0 77 16 765
2019 Other services to the public 45 29 10 8 6 2 0 75 14 1920
2019 None of the above 44 27 11 9 7 2 0 72 17 1345

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 65 26 4 2 1 0 0 92 4 5925
2024 Health care practitioners 57 35 4 2 2 0 0 92 3 230
2024 Intelligence analysts 62 25 7 5 1 0 0 87 6 175
2024 Federal regulators 52 26 13 5 2 0 1 79 7 95
2024 Compliance, inspection and enforcement 54 32 6 5 3 0 0 86 8 1055
2024 Communications or public affairs 57 28 6 6 3 1 0 85 9 300
2024 Access to information and privacy 58 31 5 4 2 0 0 89 6 260
2024 Security 51 36 5 4 3 0 0 88 7 120
2024 Science and technology 35 51 8 3 3 0 0 86 5 30
2024 Legal services 43 46 0 7 3 0 0 90 10 30
2024 Administration and operations 54 31 7 5 2 0 0 85 8 4630
2024 Human resources 61 31 4 3 1 0 0 92 4 945
2024 Financial management 57 33 6 3 1 0 0 90 5 455
2024 Procurement 53 33 3 8 2 0 0 86 11 95
2024 Real property 41 38 11 6 4 0 0 79 10 70
2024 Material management 46 40 5 4 5 0 0 86 9 20
2024 Information management 60 28 4 4 4 0 0 88 8 315
2024 Information technology 62 28 4 3 2 0 0 90 5 995
2024 Internal audit 58 34 4 0 4 0 0 92 4 80
2024 Evaluation 56 30 5 5 3 1 0 87 8 165
2024 Data sciences 69 26 2 3 1 0 0 94 4 200
2024 Policy 53 30 6 6 4 0 0 84 10 970
2024 Project management 56 31 6 5 2 0 0 87 7 845
2024 Other services to the public 58 27 7 5 2 0 0 86 7 2545
2024 None of the above 57 26 7 5 3 1 0 84 8 1510
2022 Client contact centre 69 24 3 2 1 1 0 94 3 4910
2022 Health care practitioners 56 31 6 5 2 1 0 87 7 250
2022 Federal regulators 61 24 7 2 6 0 0 85 8 110
2022 Compliance, inspection and enforcement 61 28 6 3 1 1 0 90 5 1035
2022 Communications or public affairs 63 27 6 3 1 0 0 90 4 315
2022 Access to information and privacy 63 26 5 4 2 0 0 90 5 270
2022 Security 63 24 7 3 3 0 0 87 6 125
2022 Science and technology 71 27 0 0 0 0 2 100 0 45
2022 Legal services 55 27 9 10 0 0 0 81 10 45
2022 Administration and operations 62 28 5 4 1 0 0 91 5 4060
2022 Human resources 73 22 2 1 1 0 0 95 2 1040
2022 Financial management 70 24 3 2 1 0 0 93 3 445
2022 Procurement 65 25 5 3 1 0 0 91 4 100
2022 Real property 59 33 2 3 2 0 0 92 5 80
2022 Material management 55 30 11 4 0 0 0 85 4 25
2022 Information management 61 28 4 5 2 1 0 90 7 360
2022 Information technology 70 24 3 2 1 0 0 94 3 1075
2022 Internal audit 63 31 2 4 0 0 0 94 4 95
2022 Evaluation 65 26 4 3 1 0 0 92 5 250
2022 Data sciences 68 25 2 1 2 1 0 95 4 200
2022 Policy 65 25 4 4 2 1 0 91 6 1005
2022 Project management 64 28 4 3 1 0 0 93 4 1055
2022 Other services to the public 62 25 6 4 2 1 0 88 6 2400
2022 None of the above 62 26 5 4 2 1 1 89 6 1670
2020 Client contact centre 60 28 5 3 1 1 1 90 4 4330
2020 Health care practitioners 57 29 4 6 2 1 1 87 8 195
2020 Federal regulators 46 34 9 5 6 1 0 81 10 90
2020 Compliance, inspection and enforcement 50 37 5 5 2 1 0 88 7 850
2020 Communications or public affairs 62 29 4 3 2 0 0 91 5 265
2020 Access to information and privacy 62 24 9 2 2 1 1 87 4 180
2020 Security 63 29 4 4 1 0 0 91 5 105
2020 Science and technology 65 27 0 8 0 0 0 92 8 25
2020 Legal services 64 29 5 2 0 0 0 93 2 40
2020 Administration and operations 56 31 6 5 2 1 0 87 7 3920
2020 Human resources 64 27 4 3 1 0 0 92 4 845
2020 Financial management 63 27 4 4 1 1 0 91 5 470
2020 Procurement 69 27 3 1 0 0 0 96 1 70
2020 Real property 52 34 6 7 0 1 0 87 7 85
2020 Information management 62 28 4 3 3 0 0 90 6 275
2020 Information technology 68 25 4 2 1 0 0 93 3 925
2020 Internal audit 61 32 2 3 2 0 0 94 5 60
2020 Evaluation 57 33 4 4 2 0 1 91 5 125
2020 Data sciences 55 29 8 7 1 0 0 84 8 180
2020 Policy 64 24 5 4 2 0 0 89 6 995
2020 Project management 65 25 5 3 1 0 0 91 4 850
2020 Other services to the public 55 30 6 5 2 1 1 87 7 2375
2020 None of the above 56 28 6 5 2 2 1 87 8 1480
2019 Client contact centre 51 34 7 5 3 0 0 85 8 3050
2019 Health care practitioners 43 36 9 8 4 0 0 80 12 160
2019 Federal regulators 37 34 12 14 3 0 0 71 17 105
2019 Compliance, inspection and enforcement 41 39 9 8 2 0 0 81 10 710
2019 Communications or public affairs 59 27 6 6 1 0 0 87 7 265
2019 Access to information and privacy 52 28 9 7 5 0 0 80 11 130
2019 Security 52 34 6 5 2 0 0 86 7 100
2019 Science and technology 64 22 11 2 0 2 0 87 2 55
2019 Legal services 36 39 16 6 3 0 0 75 9 30
2019 Administration and operations 47 35 8 7 4 0 0 82 10 3130
2019 Human resources 57 31 6 4 2 0 0 88 7 740
2019 Financial management 54 33 5 5 3 0 0 87 8 430
2019 Procurement 56 28 5 10 0 0 0 84 10 55
2019 Real property 42 39 8 7 4 0 0 81 11 70
2019 Information management 47 37 5 8 2 0 0 85 10 255
2019 Information technology 63 29 5 3 1 0 0 92 4 895
2019 Internal audit 51 36 8 3 3 0 0 87 5 75
2019 Evaluation 48 32 6 11 3 0 0 80 14 130
2019 Data sciences 57 25 6 10 3 0 0 82 12 145
2019 Policy 58 29 4 6 3 0 0 87 8 885
2019 Project management 53 30 7 6 3 0 0 83 9 765
2019 Other services to the public 45 35 8 9 3 0 0 80 12 1915
2019 None of the above 48 32 7 9 4 0 0 80 13 1345

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 31 12 3 2 3 2 83 5 5930
2024 Health care practitioners 46 32 14 3 3 2 1 80 6 230
2024 Intelligence analysts 47 34 12 5 0 1 1 83 5 175
2024 Federal regulators 43 37 11 5 1 2 1 82 6 95
2024 Compliance, inspection and enforcement 39 39 11 4 4 3 0 81 8 1055
2024 Communications or public affairs 51 31 9 4 4 2 0 84 7 300
2024 Access to information and privacy 46 34 11 2 2 3 2 84 4 260
2024 Security 49 29 10 4 6 1 1 79 10 120
2024 Science and technology 42 28 21 6 3 0 0 70 9 30
2024 Legal services 33 60 7 0 0 0 0 93 0 30
2024 Administration and operations 43 33 13 5 2 2 1 79 7 4630
2024 Human resources 51 34 9 3 2 1 0 86 5 945
2024 Financial management 50 34 9 3 2 1 0 86 5 455
2024 Procurement 40 40 14 4 2 1 0 80 6 95
2024 Real property 44 41 8 6 0 0 1 86 6 70
2024 Material management 49 37 4 0 5 5 0 90 6 20
2024 Information management 48 36 7 4 3 1 0 85 7 315
2024 Information technology 53 31 9 3 2 1 0 86 5 995
2024 Internal audit 52 27 14 2 2 1 1 81 5 80
2024 Evaluation 46 33 11 4 3 3 1 82 7 165
2024 Data sciences 55 34 5 4 1 1 0 90 5 200
2024 Policy 47 36 7 5 3 1 0 84 9 970
2024 Project management 49 33 10 4 3 1 0 83 7 845
2024 Other services to the public 44 30 14 4 2 4 1 78 7 2545
2024 None of the above 45 30 14 4 3 3 2 78 7 1510
2022 Client contact centre 50 29 11 2 2 4 2 84 4 4910
2022 Health care practitioners 45 31 16 3 2 2 1 78 5 250
2022 Federal regulators 52 27 15 5 2 0 0 79 7 110
2022 Compliance, inspection and enforcement 46 34 11 3 2 2 1 83 6 1035
2022 Communications or public affairs 58 29 8 4 0 1 1 88 4 315
2022 Access to information and privacy 49 30 13 4 1 3 1 82 5 270
2022 Security 51 31 10 5 3 0 0 82 8 125
2022 Science and technology 52 37 6 3 0 2 0 91 3 45
2022 Legal services 45 30 17 4 4 0 0 74 9 45
2022 Administration and operations 49 32 11 3 2 2 1 84 5 4060
2022 Human resources 59 29 7 2 1 2 0 90 3 1040
2022 Financial management 58 31 6 3 1 0 0 90 4 445
2022 Procurement 53 34 8 1 3 1 0 88 4 100
2022 Real property 52 39 5 1 2 0 0 91 3 80
2022 Material management 42 41 6 0 4 7 0 89 4 25
2022 Information management 50 35 6 5 2 2 1 87 7 360
2022 Information technology 61 28 6 2 1 1 0 90 4 1075
2022 Internal audit 48 34 13 1 0 3 0 85 1 95
2022 Evaluation 49 31 10 4 2 2 1 83 7 250
2022 Data sciences 57 32 5 4 1 2 0 90 5 200
2022 Policy 54 33 7 3 2 2 0 88 5 1005
2022 Project management 55 30 8 4 1 1 0 87 5 1055
2022 Other services to the public 47 28 13 4 2 5 1 80 6 2400
2022 None of the above 49 29 11 4 2 3 1 82 6 1670
2020 Client contact centre 43 31 14 4 2 4 3 80 5 4330
2020 Health care practitioners 40 40 9 4 1 5 1 84 6 195
2020 Federal regulators 45 26 18 6 5 1 0 72 10 90
2020 Compliance, inspection and enforcement 37 39 15 3 2 4 1 80 5 845
2020 Communications or public affairs 55 31 7 4 2 1 0 86 6 265
2020 Access to information and privacy 50 27 14 3 2 2 2 80 5 175
2020 Security 50 33 9 3 2 2 0 86 5 105
2020 Science and technology 60 25 7 0 7 0 0 85 7 25
2020 Legal services 54 33 11 2 0 0 0 86 2 40
2020 Administration and operations 45 33 13 4 2 3 1 81 6 3895
2020 Human resources 52 33 8 3 2 1 1 87 5 840
2020 Financial management 50 34 9 3 2 2 0 86 4 470
2020 Procurement 58 30 7 1 3 0 0 88 4 70
2020 Real property 53 37 6 2 0 1 0 91 2 80
2020 Information management 48 32 9 6 2 2 0 82 8 270
2020 Information technology 57 32 6 2 2 1 0 90 4 930
2020 Internal audit 49 33 10 3 3 1 0 84 7 60
2020 Evaluation 45 36 9 5 2 2 1 84 7 125
2020 Data sciences 49 38 6 6 1 0 1 87 7 180
2020 Policy 54 32 7 3 2 1 0 87 5 985
2020 Project management 54 32 8 3 1 2 0 88 4 850
2020 Other services to the public 43 30 15 5 2 4 2 77 7 2370
2020 None of the above 39 33 14 4 4 5 2 77 8 1480
2019 Client contact centre 37 36 16 5 2 2 1 76 8 3060
2019 Health care practitioners 35 39 14 7 3 1 0 76 10 165
2019 Federal regulators 35 33 18 8 4 1 2 70 12 105
2019 Compliance, inspection and enforcement 34 39 17 5 2 3 0 75 7 710
2019 Communications or public affairs 54 28 8 7 1 1 1 83 9 260
2019 Access to information and privacy 40 33 16 9 1 0 1 74 10 130
2019 Security 50 29 15 5 0 0 1 79 5 100
2019 Science and technology 51 23 14 6 0 4 2 79 6 55
2019 Legal services 40 34 11 3 6 4 3 79 9 35
2019 Administration and operations 38 37 15 5 3 1 0 76 8 3140
2019 Human resources 46 36 10 4 3 1 0 82 7 740
2019 Financial management 45 37 10 4 3 1 0 83 7 430
2019 Procurement 56 24 14 3 0 2 2 82 4 55
2019 Real property 39 45 11 3 1 1 0 85 4 70
2019 Information management 40 37 11 7 2 2 0 79 9 260
2019 Information technology 52 35 9 2 1 1 0 88 3 895
2019 Internal audit 37 37 21 4 1 0 0 74 5 75
2019 Evaluation 36 36 14 8 3 2 1 74 11 130
2019 Data sciences 56 30 6 7 1 1 0 86 8 145
2019 Policy 54 32 9 2 2 1 0 87 4 890
2019 Project management 44 36 10 6 3 1 0 81 9 765
2019 Other services to the public 35 35 17 5 4 3 1 73 10 1930
2019 None of the above 37 34 16 6 4 2 1 73 10 1345

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 33 12 5 4 3 0 77 10 5925
2024 Health care practitioners 33 31 15 9 8 4 0 67 17 230
2024 Intelligence analysts 30 46 9 5 4 4 0 80 10 175
2024 Federal regulators 36 34 11 6 8 4 1 73 15 95
2024 Compliance, inspection and enforcement 29 35 15 9 10 2 0 65 19 1055
2024 Communications or public affairs 33 35 14 8 7 3 0 69 16 300
2024 Access to information and privacy 42 35 12 5 3 2 1 79 8 260
2024 Security 36 40 8 7 6 3 1 79 13 120
2024 Science and technology 24 37 24 6 3 3 3 66 9 30
2024 Legal services 16 46 21 7 10 0 0 62 17 30
2024 Administration and operations 34 35 14 8 7 2 0 70 15 4635
2024 Human resources 34 37 13 7 5 3 0 74 12 945
2024 Financial management 39 36 14 5 4 2 0 76 9 455
2024 Procurement 32 47 11 5 2 3 0 82 7 95
2024 Real property 43 28 17 4 5 3 0 74 9 70
2024 Material management 36 45 14 5 0 0 0 81 5 20
2024 Information management 40 31 13 6 7 3 0 73 13 315
2024 Information technology 37 34 13 6 6 4 0 74 12 995
2024 Internal audit 42 32 11 6 6 3 0 76 13 80
2024 Evaluation 38 27 14 10 7 3 1 67 18 165
2024 Data sciences 35 43 10 7 4 1 1 79 11 200
2024 Policy 25 34 15 13 10 3 0 61 23 970
2024 Project management 29 39 11 11 8 2 0 69 19 845
2024 Other services to the public 40 30 13 8 6 3 0 72 14 2545
2024 None of the above 34 33 14 8 7 4 1 70 15 1510
2022 Client contact centre 49 32 10 4 3 3 0 84 7 4910
2022 Health care practitioners 33 37 15 9 3 1 0 72 13 250
2022 Federal regulators 40 37 9 4 7 3 0 79 11 110
2022 Compliance, inspection and enforcement 38 36 12 7 5 3 0 76 12 1035
2022 Communications or public affairs 42 36 11 5 1 4 0 82 6 315
2022 Access to information and privacy 56 29 8 2 3 2 0 86 5 270
2022 Security 45 31 9 5 6 3 0 79 12 125
2022 Science and technology 41 34 9 0 7 7 2 83 7 45
2022 Legal services 34 43 13 7 2 2 0 78 9 45
2022 Administration and operations 43 35 10 5 4 2 0 79 10 4060
2022 Human resources 48 38 7 4 3 1 0 87 6 1040
2022 Financial management 51 32 11 3 1 1 0 85 4 445
2022 Procurement 56 34 5 3 1 1 0 91 4 100
2022 Real property 46 38 6 2 2 5 0 89 5 80
2022 Material management 47 25 8 11 0 9 0 79 12 25
2022 Information management 41 35 11 4 6 4 0 79 10 360
2022 Information technology 48 33 10 4 3 3 0 83 7 1075
2022 Internal audit 34 46 15 1 1 3 0 83 2 95
2022 Evaluation 37 44 9 4 3 2 0 83 7 250
2022 Data sciences 39 37 7 9 7 1 0 77 16 200
2022 Policy 35 38 11 10 5 2 0 73 15 1005
2022 Project management 42 37 10 6 4 1 0 80 10 1055
2022 Other services to the public 43 31 12 6 5 3 0 77 11 2400
2022 None of the above 43 33 11 5 4 4 0 79 10 1670
2020 Client contact centre 44 35 11 5 2 3 0 81 7 4335
2020 Health care practitioners 39 38 12 6 2 3 1 80 8 195
2020 Federal regulators 43 33 10 6 4 5 0 79 11 90
2020 Compliance, inspection and enforcement 30 42 14 7 3 4 0 75 10 845
2020 Communications or public affairs 47 35 10 4 4 1 0 82 8 265
2020 Access to information and privacy 51 33 7 4 3 1 0 85 7 180
2020 Security 48 29 13 7 1 2 0 79 8 100
2020 Science and technology 46 31 4 12 0 7 0 83 13 25
2020 Legal services 43 33 14 0 2 8 0 82 3 40
2020 Administration and operations 41 36 11 6 3 2 0 80 9 3915
2020 Human resources 46 36 9 6 2 2 0 83 8 845
2020 Financial management 49 38 7 3 2 1 0 88 6 470
2020 Procurement 49 33 12 3 1 1 0 83 4 70
2020 Real property 48 43 5 2 0 1 1 93 2 85
2020 Information management 49 35 7 6 1 1 0 85 7 275
2020 Information technology 48 35 11 2 2 2 0 85 4 930
2020 Internal audit 45 35 10 7 2 2 0 81 9 60
2020 Evaluation 37 45 9 6 2 2 0 83 8 125
2020 Data sciences 37 46 11 4 1 1 0 84 5 180
2020 Policy 35 41 11 9 3 1 0 77 12 995
2020 Project management 44 36 10 6 2 2 0 81 9 850
2020 Other services to the public 43 33 11 7 4 2 0 77 11 2370
2020 None of the above 40 37 12 5 3 3 0 80 8 1485
2019 Client contact centre 39 38 12 6 4 2 0 78 10 3035
2019 Health care practitioners 33 29 18 10 8 1 1 63 18 160
2019 Federal regulators 33 37 16 10 3 0 0 71 13 105
2019 Compliance, inspection and enforcement 30 39 15 8 5 3 0 72 13 705
2019 Communications or public affairs 39 41 11 6 1 1 0 81 8 265
2019 Access to information and privacy 46 30 14 6 4 0 0 76 10 130
2019 Security 43 39 12 2 2 2 0 84 4 100
2019 Science and technology 48 32 14 2 0 4 0 83 2 55
2019 Legal services 34 44 13 3 5 0 0 78 8 35
2019 Administration and operations 37 39 12 7 4 1 0 77 11 3130
2019 Human resources 41 37 12 5 2 1 0 80 7 740
2019 Financial management 43 37 10 4 4 2 0 81 8 425
2019 Procurement 54 31 8 4 0 3 0 88 4 55
2019 Real property 45 36 11 6 1 1 0 82 7 70
2019 Information management 41 40 11 6 1 1 0 82 8 255
2019 Information technology 46 37 9 4 1 2 0 85 5 895
2019 Internal audit 36 35 12 11 1 3 1 75 13 75
2019 Evaluation 28 41 15 8 6 2 0 71 15 130
2019 Data sciences 40 44 9 4 2 1 0 85 6 145
2019 Policy 32 42 11 9 3 2 0 76 12 890
2019 Project management 37 37 14 7 5 1 0 74 12 765
2019 Other services to the public 37 34 14 8 5 3 0 73 13 1920
2019 None of the above 36 37 14 8 4 2 0 74 12 1345

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 31 9 3 2 5 1 86 5 5925
2024 Health care practitioners 33 36 13 2 4 10 1 78 7 225
2024 Intelligence analysts 37 42 8 4 3 6 0 84 7 175
2024 Federal regulators 39 36 12 5 4 4 0 78 9 95
2024 Compliance, inspection and enforcement 32 36 13 6 5 7 0 74 12 1055
2024 Communications or public affairs 37 34 12 5 5 7 0 76 11 300
2024 Access to information and privacy 45 31 12 3 3 5 1 80 7 260
2024 Security 39 31 17 1 5 5 3 75 6 120
2024 Science and technology 38 40 9 6 0 4 3 84 6 30
2024 Legal services 20 46 9 6 10 10 0 72 17 30
2024 Administration and operations 38 35 12 5 3 6 1 78 9 4625
2024 Human resources 36 37 13 4 3 6 0 79 8 945
2024 Financial management 37 37 14 3 2 6 2 80 6 455
2024 Procurement 31 44 11 6 3 5 2 79 9 95
2024 Real property 41 39 10 4 2 4 0 83 6 70
2024 Material management 45 42 4 5 0 5 0 91 5 20
2024 Information management 40 30 13 7 3 7 0 76 11 315
2024 Information technology 41 33 11 4 3 7 0 81 7 990
2024 Internal audit 37 36 8 8 3 7 0 79 12 80
2024 Evaluation 42 35 9 6 2 6 0 82 8 165
2024 Data sciences 40 34 13 4 3 6 1 79 7 200
2024 Policy 29 34 15 10 6 5 1 67 17 970
2024 Project management 34 34 13 6 6 7 0 73 13 845
2024 Other services to the public 45 29 12 5 3 7 1 80 8 2550
2024 None of the above 39 30 15 4 3 9 1 76 8 1510
2022 Client contact centre 54 29 8 2 1 5 1 87 4 4915
2022 Health care practitioners 41 34 14 3 2 7 0 80 5 250
2022 Federal regulators 45 33 12 4 2 4 1 81 6 110
2022 Compliance, inspection and enforcement 41 35 12 3 2 6 0 82 5 1030
2022 Communications or public affairs 40 37 8 4 2 8 1 84 7 315
2022 Access to information and privacy 52 30 9 3 2 3 1 85 5 270
2022 Security 50 24 11 3 2 8 1 83 6 125
2022 Science and technology 27 44 13 0 5 9 2 80 5 45
2022 Legal services 35 36 16 4 2 5 2 76 7 45
2022 Administration and operations 46 34 11 3 2 4 1 84 5 4065
2022 Human resources 45 36 9 2 2 5 1 86 4 1040
2022 Financial management 46 37 9 2 1 5 1 87 4 445
2022 Procurement 55 28 6 0 3 8 1 91 3 100
2022 Real property 39 36 10 3 1 9 1 84 5 80
2022 Material management 53 21 23 0 0 0 3 76 0 25
2022 Information management 42 36 11 3 4 6 0 82 7 360
2022 Information technology 49 30 10 2 2 7 1 86 4 1075
2022 Internal audit 42 40 8 2 1 7 0 88 4 95
2022 Evaluation 42 38 8 4 3 6 0 85 7 245
2022 Data sciences 41 39 9 4 3 3 1 83 7 200
2022 Policy 34 37 11 7 4 6 1 76 12 1005
2022 Project management 43 36 10 4 3 4 0 83 7 1055
2022 Other services to the public 47 30 11 3 2 6 1 83 6 2400
2022 None of the above 42 32 11 3 2 9 1 82 6 1670
2020 Client contact centre 48 31 11 3 1 5 1 84 5 4330
2020 Health care practitioners 48 31 12 1 2 6 1 84 3 195
2020 Federal regulators 45 34 12 3 2 3 0 81 6 90
2020 Compliance, inspection and enforcement 34 42 11 5 2 7 0 81 7 850
2020 Communications or public affairs 46 34 10 5 2 2 1 83 7 265
2020 Access to information and privacy 56 27 10 2 1 4 0 86 4 180
2020 Security 50 29 10 6 1 4 1 82 7 105
2020 Science and technology 46 46 0 4 0 4 0 96 4 25
2020 Legal services 42 22 23 0 2 10 0 72 3 40
2020 Administration and operations 45 33 12 3 2 4 0 82 6 3920
2020 Human resources 48 35 8 4 2 3 0 86 5 840
2020 Financial management 48 36 9 3 1 3 0 87 4 470
2020 Procurement 55 29 10 1 2 3 0 87 3 70
2020 Real property 42 41 12 1 2 0 1 85 4 85
2020 Information management 48 32 13 2 1 4 1 84 3 275
2020 Information technology 48 32 11 2 1 5 1 85 3 930
2020 Internal audit 52 33 8 0 0 7 0 91 0 60
2020 Evaluation 40 39 9 6 2 4 0 82 8 125
2020 Data sciences 40 38 9 4 3 6 1 83 7 175
2020 Policy 37 36 12 8 3 4 0 76 11 995
2020 Project management 44 32 13 4 2 5 0 80 6 850
2020 Other services to the public 48 29 13 4 3 3 1 80 7 2380
2020 None of the above 43 32 14 3 2 5 1 80 5 1485
2019 Client contact centre 47 34 11 3 2 3 1 83 6 3050
2019 Health care practitioners 35 34 19 6 2 2 1 72 8 160
2019 Federal regulators 43 36 10 3 5 2 1 81 9 105
2019 Compliance, inspection and enforcement 37 39 12 4 2 4 0 81 7 710
2019 Communications or public affairs 49 34 10 2 1 4 0 87 3 260
2019 Access to information and privacy 50 30 15 1 1 1 2 82 3 130
2019 Security 51 31 13 2 1 2 0 84 3 100
2019 Science and technology 43 39 9 4 2 2 2 85 6 55
2019 Legal services 30 35 16 7 3 6 3 71 11 30
2019 Administration and operations 45 36 11 4 3 2 0 82 6 3125
2019 Human resources 47 35 10 3 2 3 1 84 5 740
2019 Financial management 46 36 12 2 2 2 0 83 4 430
2019 Procurement 52 30 9 6 0 3 0 85 6 55
2019 Real property 49 36 11 4 0 0 0 85 4 70
2019 Information management 49 34 11 3 2 2 0 85 4 255
2019 Information technology 50 33 9 2 1 5 0 87 4 900
2019 Internal audit 38 38 13 4 0 6 1 82 4 75
2019 Evaluation 36 34 14 8 3 5 1 74 11 130
2019 Data sciences 43 37 13 2 3 2 1 82 5 145
2019 Policy 40 37 11 5 2 4 1 81 7 890
2019 Project management 43 33 13 5 3 3 0 78 8 765
2019 Other services to the public 45 31 14 4 4 2 1 78 8 1925
2019 None of the above 42 34 14 3 3 3 1 79 7 1345

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 30 6 3 2 0 0 88 6 5925
2024 Health care practitioners 40 37 8 11 4 0 0 77 15 230
2024 Intelligence analysts 45 43 7 1 4 0 0 88 5 175
2024 Federal regulators 48 30 6 10 5 0 0 78 16 95
2024 Compliance, inspection and enforcement 40 36 8 8 7 0 0 77 15 1055
2024 Communications or public affairs 44 30 10 10 6 0 0 74 16 300
2024 Access to information and privacy 56 33 6 3 2 0 0 89 5 260
2024 Security 51 29 8 6 5 0 1 81 11 120
2024 Science and technology 31 47 6 10 6 0 0 78 16 30
2024 Legal services 46 32 6 9 7 0 0 78 16 30
2024 Administration and operations 46 34 9 7 4 0 0 80 11 4635
2024 Human resources 46 37 7 5 3 1 0 84 9 945
2024 Financial management 50 35 8 5 2 0 0 85 7 455
2024 Procurement 44 43 8 2 4 0 0 87 5 95
2024 Real property 47 35 6 10 0 2 0 83 10 70
2024 Material management 44 50 5 0 0 0 0 95 0 20
2024 Information management 51 31 8 4 6 1 0 82 10 315
2024 Information technology 46 33 9 6 5 0 0 79 11 995
2024 Internal audit 55 28 5 5 7 0 0 83 12 80
2024 Evaluation 49 28 11 5 6 1 0 78 11 165
2024 Data sciences 40 40 8 7 5 1 0 81 12 200
2024 Policy 34 38 10 10 9 0 0 72 19 970
2024 Project management 42 33 11 8 5 0 0 75 13 845
2024 Other services to the public 53 29 9 6 3 0 0 82 9 2545
2024 None of the above 47 31 9 7 4 1 0 79 12 1510
2022 Client contact centre 64 27 4 2 2 0 0 92 4 4915
2022 Health care practitioners 52 30 7 7 2 0 0 83 10 250
2022 Federal regulators 57 29 6 4 4 0 0 85 9 110
2022 Compliance, inspection and enforcement 51 35 6 4 3 0 0 86 7 1035
2022 Communications or public affairs 53 37 5 3 1 1 0 91 4 315
2022 Access to information and privacy 67 25 5 2 1 0 0 92 3 270
2022 Security 61 21 9 3 5 1 1 83 8 125
2022 Science and technology 58 29 8 2 0 2 0 89 2 45
2022 Legal services 60 25 6 7 2 0 0 85 8 45
2022 Administration and operations 56 31 6 4 3 0 0 87 7 4065
2022 Human resources 62 29 4 3 2 0 0 92 5 1040
2022 Financial management 66 26 5 2 1 0 0 91 3 445
2022 Procurement 69 22 4 1 2 0 1 92 3 100
2022 Real property 61 32 2 3 1 0 0 93 5 80
2022 Material management 60 21 14 4 0 0 0 81 4 25
2022 Information management 59 30 6 4 2 0 0 89 6 360
2022 Information technology 58 29 7 4 2 1 0 87 6 1075
2022 Internal audit 51 41 2 4 2 0 0 92 6 95
2022 Evaluation 56 31 5 5 2 0 0 88 7 250
2022 Data sciences 49 40 4 3 5 0 0 89 7 200
2022 Policy 45 38 6 6 4 1 0 83 10 1005
2022 Project management 53 34 6 4 2 0 0 87 7 1055
2022 Other services to the public 57 28 6 5 3 0 0 86 8 2405
2022 None of the above 55 31 7 4 3 0 0 86 7 1670
2020 Client contact centre 61 29 6 3 1 0 0 90 4 4345
2020 Health care practitioners 66 25 6 1 2 0 0 90 3 195
2020 Federal regulators 53 30 10 1 5 1 0 84 6 90
2020 Compliance, inspection and enforcement 49 36 8 5 2 0 0 85 7 855
2020 Communications or public affairs 60 31 5 1 2 0 0 91 4 265
2020 Access to information and privacy 65 25 7 1 2 1 0 90 3 175
2020 Security 64 26 6 3 2 0 0 90 4 105
2020 Science and technology 58 26 7 4 4 0 0 84 8 25
2020 Legal services 62 27 9 0 2 0 0 89 2 40
2020 Administration and operations 56 31 7 3 2 0 0 87 6 3925
2020 Human resources 61 30 5 2 1 0 0 91 4 845
2020 Financial management 62 31 4 2 1 0 0 93 3 470
2020 Procurement 64 31 4 1 0 0 0 95 1 70
2020 Real property 66 30 2 2 0 0 0 95 2 85
2020 Information management 61 29 6 2 2 0 0 91 4 275
2020 Information technology 61 28 8 2 1 0 0 89 3 930
2020 Internal audit 61 29 4 3 3 0 0 90 7 60
2020 Evaluation 59 29 6 4 1 1 0 89 5 125
2020 Data sciences 58 32 6 3 1 1 0 90 4 180
2020 Policy 54 32 8 3 2 0 0 87 5 995
2020 Project management 61 28 7 3 1 0 0 89 4 855
2020 Other services to the public 57 29 7 4 2 0 0 87 6 2380
2020 None of the above 55 30 8 4 2 1 0 86 6 1490
2019 Client contact centre 51 34 8 4 3 0 0 85 7 3055
2019 Health care practitioners 45 29 12 7 7 0 0 74 13 165
2019 Federal regulators 36 40 14 6 4 0 0 76 10 105
2019 Compliance, inspection and enforcement 40 41 10 6 3 0 0 81 9 715
2019 Communications or public affairs 57 32 7 3 2 0 0 89 4 265
2019 Access to information and privacy 54 26 15 4 1 0 0 80 5 130
2019 Security 54 36 6 3 2 0 0 90 4 100
2019 Science and technology 63 25 9 0 2 2 0 89 2 55
2019 Legal services 47 31 14 6 3 0 0 78 8 35
2019 Administration and operations 49 35 9 4 3 0 0 84 7 3140
2019 Human resources 52 35 7 4 1 0 0 88 5 740
2019 Financial management 55 32 7 3 3 0 0 87 6 430
2019 Procurement 55 35 5 5 0 0 0 90 5 55
2019 Real property 54 30 11 5 0 0 0 84 5 70
2019 Information management 54 31 9 4 2 0 0 85 6 255
2019 Information technology 56 33 7 3 1 0 0 89 4 895
2019 Internal audit 52 28 11 8 0 1 0 81 8 75
2019 Evaluation 45 38 8 3 5 1 0 84 8 130
2019 Data sciences 59 29 4 5 3 1 0 89 7 145
2019 Policy 51 35 9 3 2 0 0 87 5 890
2019 Project management 49 33 10 5 3 0 0 82 8 765
2019 Other services to the public 49 32 9 5 4 1 0 81 9 1925
2019 None of the above 50 30 9 6 3 1 0 81 9 1345

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 25 14 6 5 9 5 71 13 5930
2024 Health care practitioners 36 23 12 5 4 10 9 74 12 230
2024 Intelligence analysts 32 30 9 11 5 5 7 71 18 175
2024 Federal regulators 33 19 18 2 11 9 8 63 16 95
2024 Compliance, inspection and enforcement 35 26 13 7 8 8 4 69 16 1055
2024 Communications or public affairs 41 25 8 9 3 8 6 76 14 300
2024 Access to information and privacy 32 26 16 6 7 7 7 67 14 260
2024 Security 35 21 15 5 8 8 9 66 16 120
2024 Science and technology 24 27 28 6 0 11 3 60 7 30
2024 Legal services 25 44 5 4 13 3 7 76 19 30
2024 Administration and operations 36 25 14 7 6 8 5 70 14 4635
2024 Human resources 39 28 11 5 5 8 5 77 11 945
2024 Financial management 39 22 13 6 7 8 5 70 15 455
2024 Procurement 32 25 19 5 2 9 8 69 8 95
2024 Real property 36 34 10 5 9 3 5 75 14 70
2024 Material management 45 19 18 8 0 10 0 71 9 20
2024 Information management 39 22 10 7 4 11 7 75 13 315
2024 Information technology 40 22 12 5 4 9 7 74 11 995
2024 Internal audit 39 23 9 9 7 9 4 71 18 80
2024 Evaluation 36 25 11 7 7 7 6 71 16 165
2024 Data sciences 42 28 7 5 5 8 4 80 12 200
2024 Policy 36 26 11 9 6 7 6 70 17 970
2024 Project management 41 25 12 6 7 5 5 72 14 845
2024 Other services to the public 38 22 13 6 5 10 6 71 13 2550
2024 None of the above 33 21 16 5 6 11 7 67 14 1510
2022 Client contact centre 42 24 12 4 5 8 5 76 10 4910
2022 Health care practitioners 35 26 15 5 5 9 6 72 11 250
2022 Federal regulators 40 23 12 7 5 6 6 71 14 110
2022 Compliance, inspection and enforcement 39 24 13 6 6 8 3 71 14 1035
2022 Communications or public affairs 49 23 8 5 3 7 5 82 9 315
2022 Access to information and privacy 42 21 14 3 4 7 8 75 8 270
2022 Security 43 22 11 3 6 9 6 76 11 125
2022 Science and technology 49 31 7 0 0 5 8 92 0 45
2022 Legal services 40 17 12 6 7 10 8 70 15 45
2022 Administration and operations 42 26 11 5 4 6 5 77 11 4065
2022 Human resources 50 23 9 4 3 8 3 82 8 1040
2022 Financial management 44 28 11 4 4 6 4 79 8 445
2022 Procurement 43 27 10 5 1 10 4 81 7 100
2022 Real property 44 30 4 5 7 2 8 82 13 80
2022 Material management 42 17 20 0 0 14 7 75 0 25
2022 Information management 44 25 9 4 4 10 4 80 10 360
2022 Information technology 48 20 10 4 4 8 5 79 9 1075
2022 Internal audit 31 37 8 4 6 9 5 78 12 95
2022 Evaluation 42 24 13 4 4 8 5 76 9 245
2022 Data sciences 40 28 8 6 3 9 6 80 11 200
2022 Policy 46 22 9 7 5 7 5 76 13 1005
2022 Project management 47 25 8 6 5 5 4 79 12 1055
2022 Other services to the public 41 21 12 5 5 9 6 73 12 2400
2022 None of the above 41 23 12 4 4 10 6 76 10 1670

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 26 14 6 5 8 5 71 13 5925
2024 Health care practitioners 34 23 13 7 5 9 9 70 15 230
2024 Intelligence analysts 30 34 11 8 6 4 7 72 16 175
2024 Federal regulators 36 19 16 5 8 9 8 65 16 95
2024 Compliance, inspection and enforcement 34 26 14 7 7 8 4 68 16 1055
2024 Communications or public affairs 39 28 9 6 4 8 5 77 12 300
2024 Access to information and privacy 33 26 15 6 6 8 6 69 14 260
2024 Security 35 19 15 5 8 9 9 67 15 120
2024 Science and technology 24 30 22 10 3 7 3 61 15 30
2024 Legal services 29 43 8 4 10 0 7 77 15 30
2024 Administration and operations 34 26 15 7 5 8 4 69 15 4630
2024 Human resources 37 28 11 5 5 8 6 76 11 945
2024 Financial management 39 25 11 6 6 7 6 74 14 455
2024 Procurement 36 17 18 10 2 8 8 63 15 95
2024 Real property 33 33 9 12 7 1 5 70 21 70
2024 Material management 40 24 22 4 0 10 0 71 4 20
2024 Information management 34 26 12 5 4 12 8 75 10 315
2024 Information technology 40 22 12 6 5 8 7 73 12 995
2024 Internal audit 38 27 8 4 7 11 4 77 13 80
2024 Evaluation 35 29 10 6 6 9 5 75 14 165
2024 Data sciences 41 28 10 4 4 8 4 79 9 200
2024 Policy 33 27 12 9 6 7 6 69 17 970
2024 Project management 39 25 13 7 7 5 5 71 15 845
2024 Other services to the public 36 23 14 6 6 9 6 70 13 2545
2024 None of the above 32 22 16 6 6 11 7 66 14 1510
2022 Client contact centre 42 25 12 5 4 8 5 76 10 4915
2022 Health care practitioners 33 26 17 8 3 9 5 68 13 250
2022 Federal regulators 38 19 16 10 6 5 5 64 18 110
2022 Compliance, inspection and enforcement 39 26 14 6 5 8 3 73 12 1035
2022 Communications or public affairs 46 25 9 5 3 8 4 81 9 315
2022 Access to information and privacy 38 25 12 4 3 8 9 77 9 270
2022 Security 43 22 12 5 5 9 6 75 11 125
2022 Science and technology 52 31 7 0 0 2 8 92 0 45
2022 Legal services 42 16 16 2 7 10 8 71 10 45
2022 Administration and operations 40 26 12 6 4 6 5 74 12 4065
2022 Human resources 49 24 10 3 3 8 4 82 7 1040
2022 Financial management 44 25 11 4 4 7 5 79 9 445
2022 Procurement 42 30 6 4 2 13 4 86 7 100
2022 Real property 50 32 2 4 5 1 6 88 10 80
2022 Material management 42 17 20 0 0 14 7 75 0 25
2022 Information management 39 28 9 6 3 10 5 79 11 360
2022 Information technology 47 22 11 4 4 8 5 79 9 1075
2022 Internal audit 35 32 10 4 4 11 4 79 10 95
2022 Evaluation 40 24 12 4 5 9 5 75 11 245
2022 Data sciences 39 25 9 6 4 8 8 77 12 200
2022 Policy 44 22 11 7 5 6 5 74 14 1005
2022 Project management 45 26 9 6 5 5 4 78 12 1055
2022 Other services to the public 40 22 13 6 5 9 6 72 13 2400
2022 None of the above 39 24 13 5 4 10 7 75 11 1670

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 22 13 4 2 14 1 78 7 5930
2024 Health care practitioners 27 28 17 5 1 20 2 70 8 230
2024 Intelligence analysts 34 27 13 4 5 17 1 73 11 175
2024 Federal regulators 33 25 13 4 3 21 1 75 8 95
2024 Compliance, inspection and enforcement 27 26 18 6 4 17 1 65 12 1055
2024 Communications or public affairs 25 29 19 9 2 16 1 65 13 300
2024 Access to information and privacy 35 22 14 8 2 15 3 70 13 260
2024 Security 32 23 13 7 4 19 2 70 14 120
2024 Science and technology 18 32 27 3 3 12 3 60 8 30
2024 Legal services 23 24 27 9 4 13 0 54 15 30
2024 Administration and operations 32 23 18 6 3 16 2 67 10 4635
2024 Human resources 29 26 20 5 2 16 1 67 9 945
2024 Financial management 31 28 16 4 2 19 1 73 7 455
2024 Procurement 31 22 19 11 1 14 3 63 14 95
2024 Real property 30 29 18 8 0 12 3 69 10 70
2024 Material management 18 47 9 0 0 22 4 88 0 20
2024 Information management 36 16 15 7 4 21 1 67 14 315
2024 Information technology 35 22 16 4 2 19 2 72 7 995
2024 Internal audit 29 25 25 2 7 12 0 62 10 80
2024 Evaluation 30 20 19 5 2 23 1 66 9 165
2024 Data sciences 26 24 23 6 3 14 3 61 11 200
2024 Policy 21 23 25 9 4 17 1 53 16 970
2024 Project management 27 24 19 7 4 18 1 64 13 845
2024 Other services to the public 39 20 15 5 3 18 2 72 9 2545
2024 None of the above 33 22 17 5 3 18 3 69 10 1510
2022 Client contact centre 47 23 13 3 2 11 1 80 5 4915
2022 Health care practitioners 30 24 24 4 1 16 1 66 6 250
2022 Federal regulators 33 27 17 5 4 12 2 69 11 110
2022 Compliance, inspection and enforcement 33 28 18 5 3 13 1 71 8 1035
2022 Communications or public affairs 30 29 21 5 3 12 1 68 9 315
2022 Access to information and privacy 47 24 11 5 2 11 1 80 7 270
2022 Security 41 23 12 5 4 12 2 75 11 125
2022 Science and technology 29 22 13 8 5 21 2 67 17 45
2022 Legal services 25 35 13 5 2 20 0 75 8 45
2022 Administration and operations 37 26 17 5 2 11 1 73 8 4065
2022 Human resources 37 28 17 4 1 12 1 74 6 1040
2022 Financial management 40 26 17 4 1 11 1 75 5 445
2022 Procurement 47 18 16 3 3 13 0 75 7 100
2022 Real property 28 23 19 9 0 19 2 65 11 80
2022 Material management 41 24 14 0 0 15 7 83 0 25
2022 Information management 37 27 18 3 2 11 2 73 7 360
2022 Information technology 38 25 15 4 1 15 2 76 5 1075
2022 Internal audit 38 26 14 7 2 13 0 74 10 95
2022 Evaluation 32 28 16 7 2 14 2 71 10 250
2022 Data sciences 29 27 22 5 3 14 1 65 8 200
2022 Policy 26 25 24 8 3 13 1 59 12 1005
2022 Project management 33 29 19 5 3 10 1 70 9 1055
2022 Other services to the public 39 22 16 5 3 13 2 71 10 2405
2022 None of the above 36 21 17 4 2 17 2 71 7 1670
2020 Client contact centre 43 30 13 3 2 7 1 80 6 4355
2020 Health care practitioners 41 22 22 4 2 10 1 70 6 195
2020 Federal regulators 39 30 16 7 3 6 0 73 11 90
2020 Compliance, inspection and enforcement 31 35 17 6 2 8 1 72 9 855
2020 Communications or public affairs 44 28 15 6 3 4 0 75 9 265
2020 Access to information and privacy 51 30 11 1 1 5 1 86 2 180
2020 Security 45 28 16 3 2 6 1 78 6 105
2020 Science and technology 39 24 12 0 4 20 0 80 5 25
2020 Legal services 42 18 23 2 2 12 0 69 5 40
2020 Administration and operations 39 32 15 5 3 6 1 76 8 3940
2020 Human resources 41 33 13 4 2 6 1 79 6 845
2020 Financial management 42 34 12 3 1 6 1 82 5 470
2020 Procurement 40 29 15 4 5 5 2 74 9 70
2020 Real property 32 39 17 2 0 8 2 79 3 85
2020 Information management 44 31 14 4 1 5 1 79 5 275
2020 Information technology 43 32 13 2 1 8 1 82 4 935
2020 Internal audit 49 30 10 2 0 10 0 87 2 60
2020 Evaluation 36 28 13 8 2 13 0 74 11 125
2020 Data sciences 35 38 15 5 1 5 1 78 6 180
2020 Policy 31 33 16 8 4 8 0 70 13 1000
2020 Project management 40 33 14 5 2 6 0 78 8 855
2020 Other services to the public 42 28 15 4 3 5 1 76 8 2385
2020 None of the above 37 30 18 3 2 9 1 75 5 1490

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 29 10 5 4 6 3 80 9 5915
2024 Health care practitioners 35 32 10 3 6 9 6 78 10 230
2024 Intelligence analysts 34 34 12 6 5 5 4 75 12 175
2024 Federal regulators 38 27 16 6 6 3 4 69 14 95
2024 Compliance, inspection and enforcement 37 30 10 7 6 7 3 75 15 1055
2024 Communications or public affairs 37 35 10 7 4 4 4 78 12 295
2024 Access to information and privacy 44 25 11 6 5 6 3 76 12 260
2024 Security 33 34 10 7 7 4 6 74 15 120
2024 Science and technology 26 31 17 6 3 14 3 68 11 30
2024 Legal services 26 48 3 7 13 0 3 76 21 30
2024 Administration and operations 39 30 11 6 5 6 3 76 12 4625
2024 Human resources 39 35 8 4 4 5 4 82 10 945
2024 Financial management 37 32 8 5 5 8 5 79 11 455
2024 Procurement 37 28 10 4 5 4 11 77 11 95
2024 Real property 37 26 14 9 4 4 6 70 15 70
2024 Material management 37 48 0 0 5 10 0 94 6 20
2024 Information management 42 31 6 5 6 7 3 82 12 315
2024 Information technology 41 28 10 5 5 7 4 77 12 995
2024 Internal audit 48 24 10 4 2 6 6 82 7 80
2024 Evaluation 40 29 10 5 7 4 4 76 13 165
2024 Data sciences 38 32 9 6 5 7 3 78 12 200
2024 Policy 30 32 9 9 8 8 4 70 20 970
2024 Project management 37 28 10 8 7 7 3 72 16 845
2024 Other services to the public 43 26 11 5 4 7 4 77 11 2540
2024 None of the above 39 27 11 6 6 7 5 74 14 1505
2022 Client contact centre 52 27 8 3 3 5 2 85 7 4910
2022 Health care practitioners 40 27 12 9 3 7 2 74 13 250
2022 Federal regulators 38 29 12 6 5 5 5 75 12 110
2022 Compliance, inspection and enforcement 42 29 10 6 4 6 3 78 11 1035
2022 Communications or public affairs 47 31 6 5 4 5 3 84 10 315
2022 Access to information and privacy 50 28 9 4 2 4 3 85 6 270
2022 Security 50 22 9 2 5 9 4 82 8 125
2022 Science and technology 52 27 10 0 2 3 6 87 2 45
2022 Legal services 49 21 16 4 2 6 2 76 7 45
2022 Administration and operations 46 29 9 5 4 5 2 81 10 4060
2022 Human resources 49 29 7 3 3 5 3 85 6 1040
2022 Financial management 47 29 9 5 3 4 3 82 8 445
2022 Procurement 57 18 7 5 3 8 3 84 9 100
2022 Real property 46 34 8 6 2 1 2 83 9 80
2022 Material management 55 15 4 4 10 7 3 79 16 25
2022 Information management 41 31 9 3 3 9 3 82 8 360
2022 Information technology 51 26 8 4 4 6 3 84 8 1075
2022 Internal audit 41 28 9 7 4 7 5 77 12 95
2022 Evaluation 40 36 7 4 4 5 3 83 9 245
2022 Data sciences 36 31 10 6 5 7 4 76 13 200
2022 Policy 39 31 7 7 5 7 4 78 14 1005
2022 Project management 46 28 9 6 5 4 3 79 11 1055
2022 Other services to the public 45 27 9 6 4 7 3 79 11 2395
2022 None of the above 43 26 10 4 4 8 4 79 9 1665
2020 Client contact centre 49 30 10 4 3 3 2 83 7 4330
2020 Health care practitioners 45 27 13 5 3 5 2 78 8 195
2020 Federal regulators 50 24 12 1 8 3 1 78 9 90
2020 Compliance, inspection and enforcement 37 35 11 7 3 5 2 78 11 855
2020 Communications or public affairs 46 30 10 7 3 2 2 79 11 265
2020 Access to information and privacy 51 26 12 4 1 3 2 81 6 180
2020 Security 50 26 7 8 3 3 4 81 11 105
2020 Science and technology 50 38 0 8 4 0 0 88 12 25
2020 Legal services 40 41 12 0 5 2 0 83 5 40
2020 Administration and operations 46 29 10 5 4 4 2 80 9 3925
2020 Human resources 48 31 8 4 3 4 2 85 7 835
2020 Financial management 49 28 10 6 3 3 1 80 9 470
2020 Procurement 53 28 7 5 3 2 2 84 9 70
2020 Real property 46 32 10 1 5 6 0 82 7 85
2020 Information management 48 33 11 3 2 2 1 84 5 275
2020 Information technology 50 27 9 3 3 5 4 83 6 930
2020 Internal audit 41 33 10 5 2 6 3 82 7 60
2020 Evaluation 39 36 12 5 2 5 1 80 7 125
2020 Data sciences 43 35 7 6 3 4 2 83 10 180
2020 Policy 41 31 11 7 4 4 2 77 11 995
2020 Project management 47 31 10 5 3 3 1 82 8 855
2020 Other services to the public 47 27 11 5 4 4 2 79 10 2375
2020 None of the above 41 30 11 5 4 6 2 78 10 1480

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 18 18 2 2 35 6 62 8 5925
2024 Health care practitioners 9 12 29 2 2 37 8 39 8 225
2024 Intelligence analysts 12 18 23 1 4 38 5 52 9 175
2024 Federal regulators 14 12 32 6 8 25 4 36 18 95
2024 Compliance, inspection and enforcement 9 13 23 4 5 40 5 41 16 1055
2024 Communications or public affairs 8 15 20 5 3 41 7 45 16 300
2024 Access to information and privacy 20 15 23 2 4 31 6 55 8 260
2024 Security 9 18 24 5 5 26 13 45 16 120
2024 Science and technology 3 17 17 10 9 43 0 36 33 30
2024 Legal services 12 12 34 4 3 32 3 37 10 30
2024 Administration and operations 12 16 22 4 4 36 6 49 13 4630
2024 Human resources 12 18 18 5 2 39 6 54 12 945
2024 Financial management 10 18 20 3 4 38 7 51 13 455
2024 Procurement 7 13 29 1 2 35 13 39 6 95
2024 Real property 11 21 13 7 6 30 11 55 22 70
2024 Material management 8 28 23 0 0 41 0 60 0 20
2024 Information management 14 13 21 4 3 36 9 49 13 315
2024 Information technology 12 14 21 3 5 39 5 47 15 985
2024 Internal audit 17 19 21 5 1 28 9 57 10 80
2024 Evaluation 9 12 24 4 5 42 4 38 17 165
2024 Data sciences 9 15 21 6 7 35 7 42 21 200
2024 Policy 7 13 18 5 7 45 5 40 24 965
2024 Project management 10 16 19 5 5 39 5 46 19 845
2024 Other services to the public 15 14 23 3 3 35 6 51 10 2545
2024 None of the above 12 13 19 3 3 40 9 49 13 1505
2022 Client contact centre 22 17 16 2 1 36 6 66 5 4915
2022 Health care practitioners 11 13 26 2 2 42 4 44 7 250
2022 Federal regulators 12 14 22 5 4 39 4 45 16 110
2022 Compliance, inspection and enforcement 12 14 22 4 4 40 4 46 14 1035
2022 Communications or public affairs 13 15 17 6 2 44 5 52 15 315
2022 Access to information and privacy 22 21 19 2 1 26 9 67 4 270
2022 Security 13 20 17 1 2 35 11 61 7 125
2022 Science and technology 7 17 8 0 3 58 8 68 9 45
2022 Legal services 8 7 20 6 0 45 13 37 14 45
2022 Administration and operations 14 19 21 2 3 36 5 56 8 4065
2022 Human resources 14 20 19 2 2 38 6 60 7 1040
2022 Financial management 13 15 21 2 2 42 5 53 8 445
2022 Procurement 18 11 19 1 2 48 1 57 6 95
2022 Real property 8 19 19 1 2 42 8 54 7 80
2022 Material management 19 4 23 0 7 33 14 43 13 25
2022 Information management 15 17 20 2 4 36 5 56 10 360
2022 Information technology 14 14 20 3 2 43 5 52 10 1075
2022 Internal audit 16 14 22 1 2 39 6 55 6 95
2022 Evaluation 12 21 15 2 3 42 4 63 9 250
2022 Data sciences 9 21 18 2 6 40 4 53 14 200
2022 Policy 9 14 21 5 3 45 4 44 15 1005
2022 Project management 13 19 20 3 4 36 5 55 11 1055
2022 Other services to the public 16 16 22 3 2 37 4 54 9 2395
2022 None of the above 14 15 20 2 2 40 7 54 9 1665

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 11 24 13 21 21 1 25 44 130
2024 Administration and operations 4 11 20 13 30 21 2 19 56 130
2024 Financial management 0 4 37 27 16 16 0 5 50 15
2024 Information technology 0 5 35 24 24 6 5 6 54 20
2024 Other services to the public 7 9 18 17 16 28 4 25 48 65
2024 None of the above 0 5 19 28 24 18 5 7 68 30
2022 Client contact centre 4 14 22 11 24 25 0 24 47 45
2022 Compliance, inspection and enforcement 4 0 20 13 38 25 0 5 69 25
2022 Administration and operations 9 4 32 9 24 20 2 17 43 85
2022 Human resources 6 0 25 0 36 32 0 9 54 15
2022 Information technology 10 7 22 34 7 11 9 21 52 15
2022 Policy 5 5 19 16 41 5 9 11 67 20
2022 Project management 8 0 11 17 48 15 0 9 78 25
2022 Other services to the public 2 13 11 15 27 32 0 22 62 40
2022 None of the above 3 3 32 9 26 27 0 9 48 25
2020 Client contact centre 2 8 23 12 37 18 0 12 59 60
2020 Compliance, inspection and enforcement 9 5 18 5 54 9 0 15 65 20
2020 Administration and operations 0 5 27 14 40 14 0 6 62 80
2020 Human resources 0 7 32 0 37 23 0 10 49 15
2020 Policy 0 4 19 15 33 22 7 5 68 25
2020 Project management 0 17 23 18 30 12 0 20 54 15
2020 Other services to the public 2 7 28 15 35 13 0 10 57 45
2020 None of the above 6 10 29 6 43 6 0 17 52 15

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 28 16 4 3 9 7 72 9 5925
2024 Health care practitioners 23 27 22 7 3 9 10 62 12 230
2024 Intelligence analysts 25 30 14 6 5 9 11 69 14 175
2024 Federal regulators 28 25 21 8 5 6 6 61 15 95
2024 Compliance, inspection and enforcement 23 31 17 8 8 9 5 62 18 1055
2024 Communications or public affairs 29 29 13 7 10 7 5 66 19 300
2024 Access to information and privacy 34 27 15 8 3 7 6 70 13 260
2024 Security 24 35 20 4 7 6 4 65 12 120
2024 Science and technology 18 20 36 7 6 10 4 44 14 30
2024 Legal services 8 32 30 6 4 6 13 51 12 30
2024 Administration and operations 25 29 19 8 6 8 5 63 16 4625
2024 Human resources 26 33 16 7 4 8 7 69 12 945
2024 Financial management 30 29 16 7 3 7 7 69 12 455
2024 Procurement 20 31 25 7 6 5 5 57 15 95
2024 Real property 23 32 12 13 10 5 5 61 26 70
2024 Material management 35 16 14 10 11 0 14 60 24 20
2024 Information management 28 28 16 6 9 7 5 64 17 315
2024 Information technology 34 28 15 4 4 8 6 73 10 995
2024 Internal audit 33 29 17 4 7 7 2 69 12 80
2024 Evaluation 28 28 12 7 4 11 9 71 14 165
2024 Data sciences 29 34 14 4 3 8 8 75 8 200
2024 Policy 23 30 15 9 11 7 6 61 22 970
2024 Project management 25 29 18 9 6 7 5 62 18 845
2024 Other services to the public 28 26 19 7 4 9 6 64 14 2545
2024 None of the above 26 26 18 7 6 9 7 62 16 1510
2022 Client contact centre 35 26 16 4 3 9 8 74 7 4900
2022 Health care practitioners 24 23 21 6 3 14 8 60 13 250
2022 Federal regulators 32 26 16 11 3 4 9 66 16 110
2022 Compliance, inspection and enforcement 28 26 18 6 4 10 8 66 12 1035
2022 Communications or public affairs 33 28 15 7 4 7 6 70 13 315
2022 Access to information and privacy 38 30 13 6 2 6 5 76 9 270
2022 Security 39 27 13 4 3 5 9 77 8 125
2022 Science and technology 34 35 11 2 0 2 17 85 2 45
2022 Legal services 32 22 18 7 8 6 7 63 17 45
2022 Administration and operations 31 27 17 6 3 8 7 69 11 4060
2022 Human resources 37 29 11 4 3 9 7 79 8 1040
2022 Financial management 38 30 13 3 3 5 8 78 7 445
2022 Procurement 34 24 16 5 3 11 8 71 10 100
2022 Real property 33 28 20 7 2 5 6 68 10 80
2022 Material management 30 29 16 0 4 11 11 75 5 25
2022 Information management 32 27 16 6 3 10 7 71 11 360
2022 Information technology 37 28 13 4 2 8 7 77 7 1075
2022 Internal audit 32 33 17 3 7 7 1 70 10 95
2022 Evaluation 30 25 18 3 3 13 8 70 8 250
2022 Data sciences 32 30 12 3 5 11 7 76 10 200
2022 Policy 31 25 14 6 4 10 9 70 13 1005
2022 Project management 33 30 15 5 4 6 8 73 10 1055
2022 Other services to the public 30 24 20 5 5 10 7 65 11 2400
2022 None of the above 31 24 17 6 4 10 8 68 12 1670
2020 Client contact centre 29 28 18 5 3 9 7 68 10 4350
2020 Health care practitioners 20 27 21 7 4 11 10 59 14 195
2020 Federal regulators 22 29 16 7 9 12 5 62 19 90
2020 Compliance, inspection and enforcement 21 29 21 7 5 12 6 60 14 855
2020 Communications or public affairs 33 25 16 8 5 10 4 67 14 265
2020 Access to information and privacy 37 27 17 7 4 4 5 70 12 180
2020 Security 36 31 20 6 3 1 3 70 9 105
2020 Science and technology 32 37 8 7 7 0 7 75 16 25
2020 Legal services 28 23 21 5 0 16 7 66 6 40
2020 Administration and operations 27 30 17 7 4 9 5 66 13 3940
2020 Human resources 30 30 13 6 4 11 6 73 11 845
2020 Financial management 31 30 15 7 4 7 6 70 13 470
2020 Procurement 36 25 21 3 1 7 7 70 5 70
2020 Real property 21 28 13 15 3 14 6 61 23 85
2020 Information management 33 28 18 7 3 8 3 69 11 275
2020 Information technology 39 26 15 4 2 7 6 75 7 930
2020 Internal audit 18 32 22 8 5 10 6 59 16 60
2020 Evaluation 25 32 19 8 3 11 2 66 13 125
2020 Data sciences 27 29 16 7 5 8 8 66 14 180
2020 Policy 30 28 14 8 5 8 7 68 16 1000
2020 Project management 31 29 15 7 3 9 6 70 12 855
2020 Other services to the public 29 26 20 7 4 9 5 64 12 2380
2020 None of the above 26 26 20 6 5 11 6 62 13 1490
2019 Client contact centre 30 30 16 9 6 7 4 66 16 3055
2019 Health care practitioners 26 28 17 11 11 7 0 58 24 165
2019 Federal regulators 28 21 25 14 6 4 3 52 21 105
2019 Compliance, inspection and enforcement 24 27 19 10 7 8 5 58 20 710
2019 Communications or public affairs 34 28 13 8 6 7 2 69 16 265
2019 Access to information and privacy 33 32 11 9 7 5 3 70 18 130
2019 Security 37 25 15 8 9 5 3 66 18 100
2019 Science and technology 32 36 15 5 0 8 4 77 6 55
2019 Legal services 35 14 29 6 8 8 0 53 15 35
2019 Administration and operations 26 30 18 10 7 6 3 62 19 3140
2019 Human resources 29 30 15 7 5 8 6 69 14 735
2019 Financial management 28 30 17 9 7 6 4 63 17 430
2019 Procurement 37 32 17 3 2 2 7 76 6 55
2019 Real property 26 33 19 12 7 3 0 60 20 70
2019 Information management 31 28 15 10 6 6 3 66 18 255
2019 Information technology 37 29 12 5 3 8 6 76 9 900
2019 Internal audit 25 33 20 1 9 6 5 66 11 75
2019 Evaluation 31 20 11 13 10 11 4 60 27 130
2019 Data sciences 36 23 10 8 11 6 6 67 22 145
2019 Policy 32 29 12 8 6 7 6 70 16 885
2019 Project management 27 28 17 8 7 7 6 63 17 765
2019 Other services to the public 27 26 19 11 8 6 3 59 21 1925
2019 None of the above 27 27 16 10 8 7 4 61 21 1350

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 35 12 8 5 4 1 74 13 5920
2024 Health care practitioners 25 39 15 11 6 2 2 67 17 230
2024 Intelligence analysts 21 38 15 11 7 5 2 64 20 175
2024 Federal regulators 34 36 10 10 7 3 0 73 17 95
2024 Compliance, inspection and enforcement 27 40 13 9 7 3 1 69 17 1055
2024 Communications or public affairs 30 37 10 11 7 4 1 70 20 300
2024 Access to information and privacy 38 32 13 6 5 4 1 74 12 260
2024 Security 31 33 15 13 6 1 1 65 19 115
2024 Science and technology 32 31 17 14 3 3 0 66 17 30
2024 Legal services 19 40 17 13 8 4 0 61 21 30
2024 Administration and operations 29 38 14 9 6 3 1 70 16 4635
2024 Human resources 30 39 12 8 5 4 1 73 14 945
2024 Financial management 29 35 15 10 8 2 1 66 18 455
2024 Procurement 22 39 20 7 5 5 1 66 13 95
2024 Real property 30 35 15 9 7 3 1 68 17 70
2024 Material management 41 28 13 8 5 5 0 73 14 20
2024 Information management 32 38 14 7 7 2 1 72 14 315
2024 Information technology 28 35 17 9 5 3 1 66 15 995
2024 Internal audit 31 31 17 10 6 2 1 65 17 80
2024 Evaluation 31 35 12 8 9 3 1 69 18 165
2024 Data sciences 21 37 17 13 6 4 2 62 21 200
2024 Policy 22 35 14 15 8 5 1 61 24 970
2024 Project management 28 34 13 11 9 4 1 65 21 845
2024 Other services to the public 36 35 12 9 5 3 1 74 14 2540
2024 None of the above 29 35 14 9 6 4 2 69 16 1505
2022 Client contact centre 40 35 10 6 3 4 1 79 10 4910
2022 Health care practitioners 27 38 13 11 6 5 0 68 19 250
2022 Federal regulators 38 33 14 3 7 3 2 75 10 110
2022 Compliance, inspection and enforcement 32 39 12 8 4 4 0 75 12 1035
2022 Communications or public affairs 31 36 13 11 4 5 1 71 16 315
2022 Access to information and privacy 43 32 11 7 4 2 2 78 11 270
2022 Security 41 29 11 9 6 3 1 72 16 125
2022 Science and technology 31 27 12 9 16 0 4 61 27 45
2022 Legal services 22 43 17 10 2 2 4 69 13 45
2022 Administration and operations 35 37 12 7 4 3 1 75 12 4060
2022 Human resources 41 38 11 5 1 3 1 82 7 1040
2022 Financial management 33 41 10 8 3 3 2 78 11 445
2022 Procurement 41 29 14 8 3 4 1 73 12 100
2022 Real property 41 35 11 7 3 2 0 78 11 80
2022 Material management 26 37 16 7 0 11 4 74 8 25
2022 Information management 34 34 13 10 3 4 3 72 14 360
2022 Information technology 35 35 14 7 4 5 2 74 11 1075
2022 Internal audit 31 30 20 10 4 5 0 64 15 95
2022 Evaluation 32 39 11 6 7 5 1 75 14 250
2022 Data sciences 26 35 12 11 6 7 2 67 19 200
2022 Policy 28 36 12 12 6 3 2 68 19 1005
2022 Project management 34 38 11 9 4 3 1 75 14 1055
2022 Other services to the public 38 32 13 7 5 4 1 74 12 2395
2022 None of the above 34 33 13 9 5 4 2 71 15 1670
2020 Client contact centre 39 37 10 7 3 3 1 80 10 4345
2020 Health care practitioners 39 30 13 9 2 5 2 75 12 195
2020 Federal regulators 46 36 9 2 4 1 1 84 7 90
2020 Compliance, inspection and enforcement 33 42 12 7 3 2 2 77 10 855
2020 Communications or public affairs 33 39 14 10 2 2 1 74 12 265
2020 Access to information and privacy 44 30 13 5 5 2 1 77 10 180
2020 Security 41 24 18 11 3 2 1 67 15 105
2020 Science and technology 44 11 8 21 12 4 0 57 35 25
2020 Legal services 36 41 13 7 0 0 3 80 7 40
2020 Administration and operations 39 37 11 6 3 2 1 79 10 3935
2020 Human resources 41 36 10 6 3 3 1 80 9 840
2020 Financial management 39 35 13 7 2 2 2 78 9 470
2020 Procurement 39 33 16 5 5 0 2 73 11 70
2020 Real property 36 38 16 7 0 1 2 76 7 80
2020 Information management 40 34 12 8 2 2 1 77 11 275
2020 Information technology 36 35 16 5 3 3 2 75 8 930
2020 Internal audit 42 29 12 5 4 7 2 77 10 60
2020 Evaluation 41 34 10 8 2 3 0 78 11 125
2020 Data sciences 34 40 11 9 3 2 2 77 12 180
2020 Policy 34 37 13 8 4 3 1 73 13 995
2020 Project management 39 36 12 7 3 2 1 77 11 855
2020 Other services to the public 39 36 11 7 4 2 1 78 11 2385
2020 None of the above 34 36 13 6 5 4 2 75 12 1485
2019 Client contact centre 34 38 12 8 4 2 1 75 13 3055
2019 Health care practitioners 32 36 17 7 7 1 0 69 14 165
2019 Federal regulators 38 33 14 8 5 1 2 73 13 105
2019 Compliance, inspection and enforcement 33 37 13 10 5 2 1 72 15 710
2019 Communications or public affairs 35 40 13 7 3 2 1 77 10 265
2019 Access to information and privacy 41 33 11 11 4 0 0 74 15 130
2019 Security 37 40 15 5 3 0 1 78 7 100
2019 Science and technology 23 42 14 4 5 7 4 74 10 55
2019 Legal services 32 26 23 8 0 6 5 65 9 35
2019 Administration and operations 35 38 12 8 4 2 1 75 13 3135
2019 Human resources 41 35 13 6 3 1 1 77 10 740
2019 Financial management 29 41 16 6 4 2 2 73 10 425
2019 Procurement 47 26 20 5 2 0 0 73 7 55
2019 Real property 32 39 15 8 1 4 0 74 10 70
2019 Information management 37 38 13 6 4 1 1 76 10 260
2019 Information technology 34 39 14 5 4 2 2 76 9 895
2019 Internal audit 36 37 14 5 7 0 1 74 12 75
2019 Evaluation 33 35 12 10 6 3 1 71 17 130
2019 Data sciences 25 42 16 10 3 2 3 70 13 145
2019 Policy 31 39 14 9 3 2 2 73 12 885
2019 Project management 33 36 12 8 6 3 1 72 15 770
2019 Other services to the public 32 37 14 8 5 3 1 71 14 1920
2019 None of the above 32 38 14 8 4 3 1 73 13 1350

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 35 12 3 2 2 0 82 6 5920
2024 Health care practitioners 27 42 18 8 4 0 0 70 12 230
2024 Intelligence analysts 26 44 19 4 5 2 0 72 9 175
2024 Federal regulators 33 34 21 7 3 1 0 68 10 95
2024 Compliance, inspection and enforcement 28 38 17 7 8 2 0 68 15 1050
2024 Communications or public affairs 26 42 18 7 6 1 0 69 13 300
2024 Access to information and privacy 39 38 13 4 4 2 0 79 8 260
2024 Security 33 37 12 11 6 0 0 71 17 120
2024 Science and technology 25 35 28 6 6 0 0 60 12 30
2024 Legal services 26 35 23 12 4 0 0 61 16 30
2024 Administration and operations 32 38 17 6 5 2 0 71 11 4625
2024 Human resources 31 39 19 5 4 2 0 71 9 945
2024 Financial management 34 38 15 5 6 3 0 73 11 450
2024 Procurement 31 44 18 1 3 2 0 77 5 95
2024 Real property 37 33 18 7 4 0 1 71 11 70
2024 Material management 33 53 14 0 0 0 0 86 0 20
2024 Information management 37 33 17 5 6 1 0 71 12 315
2024 Information technology 32 35 20 4 5 3 0 69 10 995
2024 Internal audit 36 40 12 8 4 0 0 76 12 80
2024 Evaluation 29 38 16 9 6 0 1 68 16 165
2024 Data sciences 29 40 19 8 3 1 1 70 11 200
2024 Policy 20 34 22 12 8 3 0 56 21 970
2024 Project management 26 37 19 10 6 1 0 64 17 845
2024 Other services to the public 41 32 16 6 3 2 0 74 10 2545
2024 None of the above 34 34 18 6 5 3 1 71 11 1510
2022 Client contact centre 50 34 11 3 2 2 0 85 4 4910
2022 Health care practitioners 35 36 21 2 4 2 0 72 6 250
2022 Federal regulators 39 43 8 7 3 1 0 82 9 110
2022 Compliance, inspection and enforcement 37 36 16 4 3 3 0 75 8 1035
2022 Communications or public affairs 35 37 15 7 2 3 0 74 10 315
2022 Access to information and privacy 48 36 10 3 2 1 0 85 5 270
2022 Security 42 31 16 3 5 1 1 75 8 125
2022 Science and technology 33 43 17 0 5 0 2 77 5 45
2022 Legal services 26 37 22 8 2 3 2 67 11 45
2022 Administration and operations 40 37 14 5 3 1 0 78 8 4060
2022 Human resources 42 39 12 3 2 2 0 83 5 1040
2022 Financial management 44 38 12 3 1 1 0 84 4 445
2022 Procurement 44 37 13 1 1 3 1 84 2 100
2022 Real property 38 43 12 2 3 1 0 82 6 80
2022 Material management 40 37 23 0 0 0 0 77 0 25
2022 Information management 41 34 17 2 3 2 0 77 6 360
2022 Information technology 41 36 15 5 2 2 0 78 7 1075
2022 Internal audit 33 37 20 6 2 2 0 71 9 95
2022 Evaluation 39 36 14 4 3 4 0 78 7 245
2022 Data sciences 32 42 15 4 4 2 0 77 8 200
2022 Policy 29 39 15 9 5 3 0 70 15 1005
2022 Project management 38 37 15 6 2 1 0 76 8 1050
2022 Other services to the public 44 33 14 4 3 2 0 78 8 2395
2022 None of the above 39 36 14 5 3 3 0 77 8 1665
2020 Client contact centre 46 35 12 3 2 2 0 83 5 4340
2020 Health care practitioners 39 37 15 6 1 2 0 78 7 195
2020 Federal regulators 43 35 11 3 5 2 0 80 8 90
2020 Compliance, inspection and enforcement 32 40 16 6 3 3 0 74 9 850
2020 Communications or public affairs 38 37 14 5 2 3 0 77 8 265
2020 Access to information and privacy 47 34 13 2 2 2 1 83 4 180
2020 Security 45 28 19 5 2 2 0 75 6 105
2020 Science and technology 44 23 20 4 0 9 0 73 5 25
2020 Legal services 38 35 17 0 2 8 0 79 3 40
2020 Administration and operations 42 36 14 4 2 1 0 79 7 3925
2020 Human resources 43 35 13 3 2 2 0 81 6 845
2020 Financial management 42 40 11 3 1 2 0 84 4 470
2020 Procurement 42 37 14 6 0 1 0 80 6 70
2020 Real property 45 34 15 1 1 2 1 82 2 85
2020 Information management 44 34 18 3 2 0 0 77 5 275
2020 Information technology 41 36 16 3 2 2 0 79 5 930
2020 Internal audit 47 29 10 6 3 3 0 79 10 60
2020 Evaluation 41 36 13 5 2 2 1 79 7 125
2020 Data sciences 37 43 12 5 2 1 0 81 7 180
2020 Policy 35 38 16 6 2 2 0 74 9 1000
2020 Project management 39 40 15 4 2 1 0 79 6 850
2020 Other services to the public 44 33 14 5 2 2 0 79 7 2375
2020 None of the above 38 36 15 4 3 3 0 77 8 1485
2019 Client contact centre 38 38 15 6 3 1 0 76 9 3050
2019 Health care practitioners 32 31 23 7 6 1 0 63 14 165
2019 Federal regulators 34 34 19 7 5 1 0 69 12 105
2019 Compliance, inspection and enforcement 29 42 18 7 4 1 0 71 11 710
2019 Communications or public affairs 37 44 10 8 1 1 0 82 9 265
2019 Access to information and privacy 40 35 13 6 4 2 0 77 10 130
2019 Security 40 45 10 3 2 0 0 86 4 100
2019 Science and technology 29 41 18 3 2 7 0 75 6 55
2019 Legal services 37 26 25 3 6 3 0 66 9 35
2019 Administration and operations 35 37 16 6 4 1 0 73 10 3130
2019 Human resources 37 39 15 5 2 2 0 77 7 740
2019 Financial management 36 39 16 4 3 2 0 77 7 430
2019 Procurement 54 25 14 5 0 2 0 81 5 55
2019 Real property 39 36 19 6 0 0 0 75 6 70
2019 Information management 39 37 18 4 2 0 0 76 6 260
2019 Information technology 39 39 14 3 2 3 0 80 5 895
2019 Internal audit 33 35 20 8 1 2 0 70 9 75
2019 Evaluation 32 31 18 12 5 1 0 64 18 130
2019 Data sciences 34 39 17 5 4 1 0 74 9 145
2019 Policy 31 40 18 6 2 2 0 73 9 890
2019 Project management 31 40 16 7 5 1 0 72 12 765
2019 Other services to the public 35 35 17 7 5 1 0 71 11 1920
2019 None of the above 34 36 17 7 4 2 0 71 11 1340

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 25 17 8 8 12 2 61 19 5925
2024 Health care practitioners 18 29 14 16 9 12 2 55 29 230
2024 Intelligence analysts 17 24 22 12 10 12 3 48 26 175
2024 Federal regulators 22 23 22 10 13 8 1 51 25 95
2024 Compliance, inspection and enforcement 17 24 17 15 14 11 1 47 34 1055
2024 Communications or public affairs 20 21 17 12 17 11 1 47 34 300
2024 Access to information and privacy 28 27 15 10 8 11 1 63 21 260
2024 Security 15 23 22 12 12 12 5 46 29 120
2024 Science and technology 21 24 16 13 15 11 0 50 32 30
2024 Legal services 12 17 22 6 24 16 3 35 37 30
2024 Administration and operations 20 23 18 12 13 10 2 50 29 4630
2024 Human resources 20 24 19 11 12 10 4 52 26 945
2024 Financial management 20 25 15 12 12 12 3 53 29 455
2024 Procurement 14 23 18 18 13 13 1 43 37 95
2024 Real property 19 21 15 18 13 13 1 47 35 70
2024 Material management 33 26 21 0 11 9 0 65 12 20
2024 Information management 25 20 17 11 11 13 3 53 27 315
2024 Information technology 24 25 19 10 8 13 2 57 21 995
2024 Internal audit 23 26 19 9 13 10 0 54 25 80
2024 Evaluation 19 22 18 11 13 16 2 49 29 165
2024 Data sciences 17 28 17 13 9 13 3 54 27 200
2024 Policy 15 19 17 16 19 12 3 40 41 970
2024 Project management 17 24 15 15 19 9 2 46 38 845
2024 Other services to the public 26 24 17 11 11 10 2 56 24 2545
2024 None of the above 22 23 17 11 12 12 2 53 27 1505
2022 Client contact centre 32 26 16 7 5 12 3 68 14 4915
2022 Health care practitioners 20 24 14 17 9 14 3 52 31 250
2022 Federal regulators 27 28 18 8 9 7 3 62 19 110
2022 Compliance, inspection and enforcement 23 24 19 10 11 11 1 54 24 1035
2022 Communications or public affairs 25 20 17 10 10 15 3 56 24 315
2022 Access to information and privacy 40 30 10 8 3 8 1 77 12 270
2022 Security 31 21 20 8 5 10 5 60 16 125
2022 Science and technology 26 31 14 6 10 8 5 66 18 45
2022 Legal services 15 19 14 26 8 13 4 41 41 45
2022 Administration and operations 25 25 18 10 9 11 3 58 22 4065
2022 Human resources 26 27 17 9 6 10 4 63 18 1040
2022 Financial management 25 27 17 8 5 13 4 63 16 445
2022 Procurement 32 19 17 13 4 14 2 60 20 100
2022 Real property 22 27 21 4 7 13 5 60 14 80
2022 Material management 24 42 19 4 4 7 0 71 8 25
2022 Information management 25 23 19 8 7 14 4 58 19 360
2022 Information technology 30 24 17 8 7 12 3 63 17 1075
2022 Internal audit 20 24 20 12 8 15 1 53 23 95
2022 Evaluation 24 22 16 6 10 17 4 59 21 250
2022 Data sciences 21 21 18 12 10 13 5 51 26 200
2022 Policy 19 19 17 13 12 16 3 48 31 1005
2022 Project management 23 25 17 12 10 11 3 55 25 1055
2022 Other services to the public 30 22 16 9 9 12 3 60 21 2400
2022 None of the above 25 23 15 10 9 15 3 58 23 1665
2020 Client contact centre 31 25 16 9 7 9 2 64 18 4350
2020 Health care practitioners 22 21 22 12 5 16 2 53 20 195
2020 Federal regulators 30 24 16 9 12 5 3 59 23 90
2020 Compliance, inspection and enforcement 20 27 19 11 10 11 2 54 24 855
2020 Communications or public affairs 25 23 17 13 7 12 3 57 24 265
2020 Access to information and privacy 40 20 15 5 9 8 2 67 16 180
2020 Security 20 24 20 11 8 13 4 53 23 105
2020 Science and technology 27 23 7 12 12 16 4 62 29 25
2020 Legal services 17 28 20 9 5 12 10 58 17 40
2020 Administration and operations 26 26 18 11 8 9 2 58 21 3935
2020 Human resources 27 24 17 11 8 10 4 59 21 840
2020 Financial management 26 21 16 13 7 13 4 56 24 470
2020 Procurement 27 16 21 9 16 9 3 48 28 70
2020 Real property 23 27 15 7 7 18 2 63 18 85
2020 Information management 29 26 20 8 5 10 2 62 16 275
2020 Information technology 28 25 19 8 6 12 3 61 16 930
2020 Internal audit 27 17 20 10 10 15 1 53 23 60
2020 Evaluation 24 30 17 12 6 9 2 60 21 125
2020 Data sciences 25 27 17 9 9 10 2 60 21 180
2020 Policy 20 21 19 11 10 14 4 50 26 995
2020 Project management 24 23 19 11 9 11 3 54 23 850
2020 Other services to the public 30 23 16 10 10 9 1 59 23 2380
2020 None of the above 24 24 20 10 9 11 3 56 22 1485
2019 Client contact centre 23 26 19 12 9 9 2 55 24 3060
2019 Health care practitioners 26 19 20 12 12 10 2 51 27 165
2019 Federal regulators 17 23 19 11 16 12 2 47 31 105
2019 Compliance, inspection and enforcement 17 26 20 14 14 8 1 47 30 710
2019 Communications or public affairs 21 19 21 12 11 14 3 47 28 265
2019 Access to information and privacy 25 23 24 9 9 10 0 54 20 130
2019 Security 24 24 25 10 5 8 4 55 18 100
2019 Science and technology 21 25 17 12 9 9 6 55 25 55
2019 Legal services 13 13 21 28 8 11 5 31 44 35
2019 Administration and operations 20 25 18 14 12 9 3 51 29 3135
2019 Human resources 24 24 19 11 12 8 3 53 26 745
2019 Financial management 21 22 21 13 11 10 2 49 27 430
2019 Procurement 25 24 19 16 7 8 2 54 25 55
2019 Real property 20 30 15 11 10 11 3 59 24 70
2019 Information management 23 29 17 14 9 7 1 56 25 255
2019 Information technology 24 26 20 9 8 10 3 58 20 900
2019 Internal audit 13 26 26 10 16 8 1 43 29 75
2019 Evaluation 19 20 16 14 16 13 2 46 36 130
2019 Data sciences 24 18 15 12 14 15 2 51 31 145
2019 Policy 17 20 21 12 12 15 4 45 30 880
2019 Project management 16 23 20 15 14 8 3 44 34 765
2019 Other services to the public 20 24 18 13 13 9 2 50 30 1920
2019 None of the above 20 24 18 14 13 9 2 50 30 1350

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 38 3 5 2 0 0 90 6 5925
2024 Health care practitioners 41 40 3 10 7 0 0 81 17 225
2024 Intelligence analysts 31 49 4 12 4 0 1 80 16 175
2024 Federal regulators 38 45 5 9 3 0 0 83 12 95
2024 Compliance, inspection and enforcement 32 47 4 10 6 0 0 79 17 1055
2024 Communications or public affairs 37 43 5 12 3 0 0 80 15 300
2024 Access to information and privacy 56 39 1 3 2 0 0 95 4 260
2024 Security 41 41 6 6 6 0 0 82 12 120
2024 Science and technology 35 49 3 9 3 0 0 84 13 30
2024 Legal services 36 45 0 15 4 0 0 81 19 30
2024 Administration and operations 42 42 5 8 3 0 0 83 12 4635
2024 Human resources 46 40 4 8 3 0 0 86 10 945
2024 Financial management 43 45 4 6 2 0 0 88 8 455
2024 Procurement 37 49 4 6 4 0 0 86 10 95
2024 Real property 39 46 5 8 2 0 0 85 10 70
2024 Material management 54 41 0 5 0 0 0 95 5 20
2024 Information management 45 39 5 7 4 0 0 84 11 315
2024 Information technology 43 41 4 8 3 0 0 84 11 990
2024 Internal audit 37 47 4 8 4 0 0 84 12 80
2024 Evaluation 44 36 8 7 4 1 0 81 11 165
2024 Data sciences 27 53 6 11 3 0 0 80 14 200
2024 Policy 34 39 6 14 6 0 0 74 20 970
2024 Project management 35 47 4 10 4 0 0 82 14 845
2024 Other services to the public 46 39 4 8 3 0 0 85 11 2545
2024 None of the above 41 42 5 9 3 0 0 83 12 1510
2022 Client contact centre 59 33 2 4 1 0 0 93 5 4915
2022 Health care practitioners 49 40 2 7 2 0 0 90 9 250
2022 Federal regulators 44 42 5 6 2 0 0 87 8 110
2022 Compliance, inspection and enforcement 45 41 3 8 3 0 0 86 11 1035
2022 Communications or public affairs 49 38 3 8 3 0 0 86 11 315
2022 Access to information and privacy 59 34 3 3 1 0 0 93 4 270
2022 Security 53 37 2 5 3 0 0 90 8 125
2022 Science and technology 65 30 2 3 0 0 0 95 3 45
2022 Legal services 46 35 9 10 0 0 0 81 10 45
2022 Administration and operations 52 37 3 6 2 0 0 89 8 4065
2022 Human resources 56 36 2 4 1 0 0 92 5 1040
2022 Financial management 61 33 3 3 1 0 0 94 4 445
2022 Procurement 63 26 3 7 1 0 0 89 8 100
2022 Real property 48 46 0 4 2 0 0 94 6 80
2022 Material management 39 39 4 11 7 0 0 78 18 25
2022 Information management 51 40 4 4 1 0 0 91 5 360
2022 Information technology 53 35 2 6 3 0 0 89 9 1075
2022 Internal audit 48 40 6 5 1 0 0 88 6 95
2022 Evaluation 49 42 4 4 1 0 0 91 5 250
2022 Data sciences 41 43 6 8 2 0 1 84 10 200
2022 Policy 44 40 3 9 3 0 0 84 13 1005
2022 Project management 52 37 3 7 2 0 0 88 9 1055
2022 Other services to the public 54 34 3 7 2 0 0 88 9 2400
2022 None of the above 53 34 4 6 3 0 0 87 9 1670
2020 Client contact centre 51 38 3 6 1 0 0 90 7 4355
2020 Health care practitioners 49 41 1 8 2 0 0 90 9 195
2020 Federal regulators 33 43 5 17 3 0 0 76 20 90
2020 Compliance, inspection and enforcement 33 48 3 13 3 0 0 81 16 855
2020 Communications or public affairs 40 44 4 10 2 0 0 84 12 265
2020 Access to information and privacy 52 38 4 6 0 0 0 89 7 180
2020 Security 46 40 4 10 0 0 0 86 10 105
2020 Science and technology 32 38 0 19 11 0 0 70 30 25
2020 Legal services 44 48 0 7 0 0 0 93 7 40
2020 Administration and operations 46 44 3 6 2 0 0 89 8 3940
2020 Human resources 44 42 4 8 2 0 0 87 9 850
2020 Financial management 53 40 2 4 2 0 0 92 6 470
2020 Procurement 46 41 1 11 1 0 0 87 12 70
2020 Real property 36 53 6 5 1 0 0 88 6 85
2020 Information management 55 37 2 5 2 0 0 91 7 275
2020 Information technology 50 40 3 5 1 0 0 90 7 930
2020 Internal audit 43 45 5 7 1 0 0 87 8 60
2020 Evaluation 38 42 5 13 2 0 0 80 15 125
2020 Data sciences 35 47 6 9 2 0 0 82 12 180
2020 Policy 33 49 4 11 3 0 0 82 14 1000
2020 Project management 40 47 2 9 2 0 0 87 10 855
2020 Other services to the public 48 40 3 7 2 0 0 88 9 2385
2020 None of the above 43 42 4 8 3 0 0 86 11 1490

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 25 8 9 5 0 2 78 14 5915
2024 Health care practitioners 53 21 11 7 5 0 3 77 12 225
2024 Intelligence analysts 36 28 11 14 11 0 0 64 25 175
2024 Federal regulators 36 27 5 14 16 0 2 64 31 95
2024 Compliance, inspection and enforcement 28 29 11 16 15 0 1 57 31 1055
2024 Communications or public affairs 28 25 13 14 18 0 2 54 33 300
2024 Access to information and privacy 50 28 9 5 7 0 1 79 12 260
2024 Security 32 27 11 12 15 2 1 60 28 120
2024 Science and technology 24 38 7 15 13 3 0 64 29 30
2024 Legal services 25 38 10 13 15 0 0 62 28 30
2024 Administration and operations 38 27 10 12 12 0 1 66 25 4630
2024 Human resources 30 29 9 15 16 0 2 60 31 945
2024 Financial management 28 31 12 14 14 0 1 60 28 455
2024 Procurement 24 27 12 17 19 0 1 52 36 95
2024 Real property 34 30 6 16 11 1 2 66 28 70
2024 Material management 46 30 13 12 0 0 0 76 12 20
2024 Information management 34 28 8 14 14 0 1 64 28 315
2024 Information technology 44 21 9 9 12 1 3 67 23 995
2024 Internal audit 35 24 8 12 18 0 2 61 31 80
2024 Evaluation 34 25 13 15 12 0 1 60 28 165
2024 Data sciences 36 21 10 13 18 0 1 58 31 200
2024 Policy 23 26 10 17 24 0 1 49 41 970
2024 Project management 28 25 10 18 17 0 2 54 36 845
2024 Other services to the public 47 26 8 11 7 0 1 74 18 2545
2024 None of the above 40 27 9 11 12 0 1 68 24 1505
2022 Client contact centre 66 25 4 3 1 0 1 91 4 4905
2022 Health care practitioners 66 24 3 2 4 0 0 91 6 250
2022 Federal regulators 57 25 8 5 6 0 0 82 11 110
2022 Compliance, inspection and enforcement 64 24 4 4 2 0 1 90 6 1035
2022 Communications or public affairs 59 28 5 4 1 0 2 89 5 315
2022 Access to information and privacy 63 28 4 3 1 0 0 92 4 270
2022 Security 62 26 2 5 4 0 1 89 9 125
2022 Science and technology 56 29 4 0 4 5 2 91 5 45
2022 Legal services 51 30 6 9 4 0 0 81 13 45
2022 Administration and operations 64 25 5 4 2 0 1 89 6 4060
2022 Human resources 64 26 4 3 1 1 1 92 4 1040
2022 Financial management 64 25 3 4 1 0 2 91 6 445
2022 Procurement 80 11 6 0 1 0 2 93 1 100
2022 Real property 71 17 5 3 2 0 1 89 5 80
2022 Material management 38 43 4 7 3 0 5 85 11 25
2022 Information management 61 26 5 3 2 0 3 89 6 360
2022 Information technology 61 23 6 3 3 1 3 87 6 1075
2022 Internal audit 56 33 3 4 1 2 0 91 6 95
2022 Evaluation 62 26 5 3 2 0 2 89 6 250
2022 Data sciences 52 31 5 5 3 0 2 86 9 200
2022 Policy 45 30 6 10 7 0 2 77 17 1005
2022 Project management 63 24 6 4 2 0 2 88 6 1055
2022 Other services to the public 64 23 4 5 3 0 1 88 8 2400
2022 None of the above 62 25 5 3 3 0 1 89 6 1670
2020 Client contact centre 50 34 7 7 2 0 1 84 8 4350
2020 Health care practitioners 43 41 7 7 2 0 0 84 9 195
2020 Federal regulators 42 33 11 8 4 0 2 76 12 90
2020 Compliance, inspection and enforcement 39 41 8 10 2 0 0 80 12 855
2020 Communications or public affairs 42 39 7 9 1 1 2 83 10 265
2020 Access to information and privacy 56 33 5 5 2 0 0 89 6 180
2020 Security 52 31 7 7 1 0 1 84 9 105
2020 Science and technology 47 37 3 8 4 0 0 84 12 25
2020 Legal services 46 33 7 9 5 0 0 78 14 40
2020 Administration and operations 49 36 7 6 2 0 0 85 8 3935
2020 Human resources 45 36 9 8 2 0 1 81 10 845
2020 Financial management 49 36 7 5 2 0 1 86 7 470
2020 Procurement 56 27 7 6 4 0 0 83 10 70
2020 Real property 52 34 7 6 0 0 1 87 6 85
2020 Information management 51 34 6 6 1 0 2 87 7 275
2020 Information technology 50 35 7 5 2 0 1 86 7 930
2020 Internal audit 39 43 5 8 5 0 0 82 13 60
2020 Evaluation 38 41 10 7 4 0 0 79 11 125
2020 Data sciences 36 43 8 11 1 0 2 81 12 180
2020 Policy 33 40 10 12 3 1 1 74 16 995
2020 Project management 46 38 6 8 1 0 1 85 10 855
2020 Other services to the public 53 33 5 6 3 0 0 86 9 2385
2020 None of the above 46 35 6 10 3 0 0 81 12 1495
2019 Client contact centre 40 37 7 11 4 0 0 77 16 3055
2019 Health care practitioners 27 33 10 14 15 0 0 60 30 160
2019 Federal regulators 37 28 8 20 7 0 0 65 27 105
2019 Compliance, inspection and enforcement 33 40 6 12 8 0 0 74 21 710
2019 Communications or public affairs 43 38 5 9 4 0 0 81 14 265
2019 Access to information and privacy 46 39 4 9 2 0 0 85 11 130
2019 Security 51 29 6 13 2 0 0 80 15 100
2019 Science and technology 41 35 11 4 9 0 0 77 12 55
2019 Legal services 41 34 11 8 5 0 0 75 14 35
2019 Administration and operations 42 35 7 12 4 0 0 77 16 3135
2019 Human resources 45 32 6 11 6 0 0 77 17 740
2019 Financial management 46 34 7 9 5 0 0 80 14 430
2019 Procurement 40 36 7 12 5 0 0 76 17 55
2019 Real property 51 34 5 7 3 0 0 85 10 70
2019 Information management 45 36 6 9 4 0 0 81 13 260
2019 Information technology 50 32 6 7 5 0 1 83 12 900
2019 Internal audit 36 39 11 13 1 0 0 75 14 75
2019 Evaluation 38 31 5 16 10 0 0 69 26 130
2019 Data sciences 43 36 4 14 4 0 0 79 17 145
2019 Policy 38 38 6 12 6 0 0 77 17 890
2019 Project management 44 31 7 12 6 0 0 75 18 770
2019 Other services to the public 39 36 8 12 6 0 0 75 17 1925
2019 None of the above 39 37 7 11 5 0 0 76 17 1350

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 32 7 5 3 0 0 85 8 5920
2024 Health care practitioners 39 36 6 10 6 0 2 77 16 230
2024 Intelligence analysts 40 40 8 7 5 1 0 80 12 175
2024 Federal regulators 46 33 7 7 7 0 0 79 14 95
2024 Compliance, inspection and enforcement 36 36 11 9 6 0 0 73 16 1050
2024 Communications or public affairs 38 30 12 12 8 0 1 68 20 300
2024 Access to information and privacy 54 30 9 4 3 0 0 84 7 260
2024 Security 41 33 9 7 9 1 0 74 17 120
2024 Science and technology 28 41 9 10 9 3 0 72 19 30
2024 Legal services 36 44 8 12 0 0 0 80 12 30
2024 Administration and operations 41 35 10 8 5 0 0 76 13 4625
2024 Human resources 43 35 8 7 5 0 0 79 13 945
2024 Financial management 41 33 12 6 7 0 1 74 14 455
2024 Procurement 32 32 14 14 9 0 0 63 23 95
2024 Real property 36 43 11 7 3 0 0 80 10 70
2024 Material management 55 30 11 4 0 0 0 85 4 20
2024 Information management 43 34 10 7 5 0 0 78 12 315
2024 Information technology 46 30 10 7 4 1 1 78 11 990
2024 Internal audit 36 31 14 7 9 2 1 69 16 80
2024 Evaluation 42 24 12 15 5 1 1 67 20 165
2024 Data sciences 40 35 7 10 8 0 0 75 18 200
2024 Policy 31 32 11 14 12 0 0 63 26 970
2024 Project management 36 34 11 12 7 0 1 70 19 845
2024 Other services to the public 46 32 9 7 5 0 0 78 12 2545
2024 None of the above 41 35 10 9 5 1 0 76 14 1505
2022 Client contact centre 61 30 5 3 1 0 0 90 5 4910
2022 Health care practitioners 55 29 7 6 3 0 0 84 9 250
2022 Federal regulators 46 36 8 9 1 0 0 82 10 110
2022 Compliance, inspection and enforcement 54 32 6 4 3 0 0 87 6 1030
2022 Communications or public affairs 52 30 9 6 3 0 1 83 8 315
2022 Access to information and privacy 62 31 5 2 1 0 0 93 3 270
2022 Security 58 26 9 4 2 0 0 84 6 125
2022 Science and technology 59 28 8 5 0 0 0 87 5 45
2022 Legal services 46 24 16 7 4 0 3 73 11 45
2022 Administration and operations 56 31 7 4 2 0 0 87 6 4060
2022 Human resources 62 30 5 2 1 0 1 93 3 1040
2022 Financial management 62 30 5 2 0 0 0 93 2 445
2022 Procurement 70 21 3 1 3 1 0 93 4 100
2022 Real property 57 31 6 6 0 0 0 88 6 80
2022 Material management 59 18 15 4 0 0 5 81 4 25
2022 Information management 56 32 6 4 1 0 1 89 6 360
2022 Information technology 58 29 7 2 2 1 1 89 4 1070
2022 Internal audit 46 43 7 5 0 0 0 88 5 95
2022 Evaluation 61 27 5 3 3 0 1 90 6 245
2022 Data sciences 54 32 8 3 2 0 0 87 6 200
2022 Policy 46 33 8 7 4 1 1 81 11 1000
2022 Project management 58 29 7 4 1 0 1 88 5 1055
2022 Other services to the public 54 30 6 6 3 0 0 85 9 2400
2022 None of the above 55 31 7 4 3 0 0 87 6 1670
2020 Client contact centre 50 34 8 6 2 0 0 84 8 4320
2020 Health care practitioners 48 38 5 7 1 0 0 86 9 195
2020 Federal regulators 53 24 10 8 3 0 1 78 12 85
2020 Compliance, inspection and enforcement 41 40 9 8 2 0 0 81 9 850
2020 Communications or public affairs 52 34 8 5 2 0 0 86 6 265
2020 Access to information and privacy 55 33 7 2 2 0 0 88 5 180
2020 Security 53 30 13 1 3 0 0 83 4 105
2020 Science and technology 39 33 8 8 12 0 0 72 20 25
2020 Legal services 62 31 0 5 2 0 0 93 7 40
2020 Administration and operations 49 35 8 6 2 0 0 85 8 3920
2020 Human resources 49 36 8 4 2 0 1 86 6 845
2020 Financial management 55 34 5 3 1 0 1 90 4 470
2020 Procurement 57 32 3 9 0 0 0 89 9 70
2020 Real property 53 35 8 4 0 0 0 88 4 80
2020 Information management 52 33 6 5 2 0 1 87 7 275
2020 Information technology 52 34 7 4 2 0 1 87 6 920
2020 Internal audit 41 34 12 13 0 0 0 75 13 60
2020 Evaluation 48 34 6 7 4 0 1 83 12 125
2020 Data sciences 49 34 9 5 2 1 0 84 7 180
2020 Policy 41 36 10 8 3 0 1 79 11 995
2020 Project management 51 33 8 6 1 0 1 85 8 850
2020 Other services to the public 51 33 7 6 3 0 0 84 9 2370
2020 None of the above 47 35 8 8 2 0 0 82 10 1470
2019 Client contact centre 43 37 9 7 4 0 0 80 11 3040
2019 Health care practitioners 35 30 12 13 9 0 1 65 22 160
2019 Federal regulators 38 36 11 11 3 1 0 75 14 105
2019 Compliance, inspection and enforcement 37 42 9 7 5 0 0 79 12 705
2019 Communications or public affairs 53 32 8 5 1 1 0 86 6 260
2019 Access to information and privacy 52 31 11 4 1 1 0 84 5 130
2019 Security 50 36 7 6 1 0 0 85 7 100
2019 Science and technology 52 28 11 9 0 0 0 81 9 55
2019 Legal services 40 44 11 3 3 0 0 84 6 35
2019 Administration and operations 44 37 9 7 3 0 0 81 10 3115
2019 Human resources 51 33 8 5 3 0 0 84 8 735
2019 Financial management 51 35 7 4 3 0 0 85 7 425
2019 Procurement 55 35 5 3 2 0 0 90 5 55
2019 Real property 48 35 5 7 4 0 0 84 11 70
2019 Information management 48 35 10 5 2 0 0 83 7 255
2019 Information technology 49 37 7 4 2 0 1 87 6 895
2019 Internal audit 46 35 10 9 0 0 0 81 9 75
2019 Evaluation 43 31 14 7 4 1 0 75 12 130
2019 Data sciences 52 33 8 4 3 0 0 85 7 140
2019 Policy 46 36 8 6 2 1 1 83 8 885
2019 Project management 47 34 10 6 3 0 0 80 10 765
2019 Other services to the public 39 38 9 9 4 0 0 78 13 1910
2019 None of the above 41 38 10 8 2 0 0 79 10 1340

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 79 12 3 2 1 0 2 93 3 5930
2024 Health care practitioners 77 10 4 2 1 0 4 92 3 230
2024 Intelligence analysts 65 20 4 7 2 0 2 87 9 175
2024 Federal regulators 71 13 5 4 4 0 3 86 8 95
2024 Compliance, inspection and enforcement 71 15 5 3 2 0 4 90 6 1055
2024 Communications or public affairs 67 14 6 6 5 0 1 83 12 300
2024 Access to information and privacy 77 13 3 2 2 0 3 93 4 260
2024 Security 59 19 11 6 5 0 0 78 11 120
2024 Science and technology 38 23 17 14 7 0 0 61 22 30
2024 Legal services 76 18 3 0 0 0 3 97 0 30
2024 Administration and operations 74 14 4 3 2 0 2 91 5 4635
2024 Human resources 64 23 4 5 2 0 1 88 8 945
2024 Financial management 60 22 6 6 3 0 2 84 10 455
2024 Procurement 61 31 5 1 3 0 0 91 4 95
2024 Real property 62 22 5 7 3 0 1 85 10 70
2024 Material management 80 10 0 5 0 0 5 94 6 20
2024 Information management 74 13 5 4 2 0 2 89 6 315
2024 Information technology 61 20 5 7 5 0 1 82 12 995
2024 Internal audit 68 15 9 1 5 0 2 85 6 80
2024 Evaluation 76 11 4 5 2 0 2 89 7 165
2024 Data sciences 70 16 5 4 4 0 1 87 9 200
2024 Policy 63 21 4 6 4 0 1 85 10 970
2024 Project management 67 17 4 6 4 0 1 86 10 845
2024 Other services to the public 80 9 3 2 1 0 4 93 3 2545
2024 None of the above 74 13 5 2 2 0 3 90 5 1510

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 77 13 4 2 1 0 2 92 4 5920
2024 Health care practitioners 77 12 4 2 1 0 4 93 3 230
2024 Intelligence analysts 55 24 7 10 3 0 1 81 12 175
2024 Federal regulators 70 11 7 4 5 0 3 83 9 95
2024 Compliance, inspection and enforcement 68 16 5 4 3 0 4 88 7 1055
2024 Communications or public affairs 61 18 6 7 7 0 1 79 15 300
2024 Access to information and privacy 73 15 5 3 1 0 2 90 5 260
2024 Security 50 25 9 11 4 0 0 76 16 120
2024 Science and technology 32 34 21 7 6 0 0 66 13 30
2024 Legal services 63 19 5 4 6 0 3 85 10 30
2024 Administration and operations 70 16 5 4 2 0 2 88 7 4630
2024 Human resources 52 26 9 9 2 0 1 79 12 945
2024 Financial management 47 28 8 10 5 0 1 76 16 455
2024 Procurement 55 26 7 7 4 0 0 82 11 95
2024 Real property 56 26 5 7 4 0 1 83 12 70
2024 Material management 71 19 0 5 0 0 5 94 6 20
2024 Information management 68 14 7 6 3 0 3 84 9 315
2024 Information technology 58 20 7 8 6 0 1 79 14 995
2024 Internal audit 66 13 7 4 6 0 4 82 11 80
2024 Evaluation 69 16 3 6 4 0 2 87 10 165
2024 Data sciences 67 18 4 6 4 0 0 85 11 200
2024 Policy 62 16 6 8 7 0 1 79 15 965
2024 Project management 61 20 5 7 5 0 1 82 13 840
2024 Other services to the public 78 11 3 2 1 0 4 93 3 2545
2024 None of the above 70 14 6 4 3 0 3 87 7 1505

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 85 9 2 1 1 0 3 96 2 5935
2024 Health care practitioners 88 6 2 0 0 0 5 98 0 230
2024 Intelligence analysts 78 14 2 1 2 0 2 94 3 175
2024 Federal regulators 81 9 2 1 4 0 3 92 5 95
2024 Compliance, inspection and enforcement 83 9 2 1 1 0 3 96 2 1055
2024 Communications or public affairs 80 10 3 3 2 0 2 93 5 300
2024 Access to information and privacy 83 10 3 1 1 0 2 95 2 260
2024 Security 83 15 2 0 1 0 0 98 1 120
2024 Science and technology 63 22 7 8 0 0 0 85 8 30
2024 Legal services 91 6 0 0 0 0 3 100 0 30
2024 Administration and operations 84 9 2 1 1 0 3 96 2 4635
2024 Human resources 85 10 2 1 1 0 1 96 2 945
2024 Financial management 81 12 2 1 1 0 2 96 2 455
2024 Procurement 86 9 1 1 1 0 1 97 2 95
2024 Real property 84 3 3 7 2 0 2 89 8 70
2024 Material management 74 21 0 0 0 0 5 100 0 20
2024 Information management 85 7 3 1 1 0 3 96 2 315
2024 Information technology 84 11 2 2 1 0 1 95 3 995
2024 Internal audit 86 7 1 1 3 0 2 95 4 80
2024 Evaluation 86 10 2 0 1 0 2 97 1 165
2024 Data sciences 86 8 2 1 1 0 2 96 1 200
2024 Policy 85 8 2 2 1 0 2 94 4 970
2024 Project management 82 9 3 2 2 0 3 94 4 845
2024 Other services to the public 84 8 2 1 1 0 4 96 2 2545
2024 None of the above 81 10 3 1 1 0 4 94 2 1510
2022 Client contact centre 83 10 2 0 1 0 3 96 1 4920
2022 Health care practitioners 83 6 2 0 1 1 8 97 1 250
2022 Federal regulators 84 8 3 2 0 0 3 95 2 110
2022 Compliance, inspection and enforcement 84 9 2 1 1 0 4 96 2 1035
2022 Communications or public affairs 81 12 2 2 1 1 1 95 3 315
2022 Access to information and privacy 82 11 2 0 1 0 5 97 1 270
2022 Security 81 10 5 1 1 1 2 93 2 125
2022 Science and technology 72 22 0 3 2 0 0 94 6 45
2022 Legal services 87 7 0 2 2 0 2 96 4 45
2022 Administration and operations 83 10 2 1 1 0 3 96 2 4065
2022 Human resources 87 9 1 1 1 0 1 96 2 1040
2022 Financial management 85 11 1 1 1 0 2 97 2 445
2022 Procurement 88 7 1 0 3 0 1 96 3 100
2022 Real property 89 6 2 1 0 0 1 96 1 80
2022 Material management 78 12 7 0 0 0 3 93 0 25
2022 Information management 84 10 2 1 0 0 3 97 1 360
2022 Information technology 86 8 2 1 1 0 1 96 2 1075
2022 Internal audit 87 9 1 0 0 1 2 99 0 95
2022 Evaluation 87 5 2 3 1 0 2 95 4 250
2022 Data sciences 86 8 1 0 1 0 4 98 1 200
2022 Policy 83 9 2 1 2 0 1 94 3 1005
2022 Project management 85 9 3 1 1 0 1 95 2 1055
2022 Other services to the public 83 9 2 1 1 0 4 95 2 2405
2022 None of the above 82 9 3 0 2 1 4 95 2 1670
2019 Client contact centre 81 11 3 1 1 0 3 95 2 3035
2019 Health care practitioners 83 5 7 0 0 0 6 93 0 160
2019 Federal regulators 80 9 7 1 1 1 2 91 2 105
2019 Compliance, inspection and enforcement 78 11 3 1 2 0 4 93 4 705
2019 Communications or public affairs 83 9 3 2 2 0 2 94 3 265
2019 Access to information and privacy 81 10 6 0 2 0 1 92 2 130
2019 Security 82 12 4 2 0 0 1 95 2 100
2019 Science and technology 72 13 6 7 0 2 0 87 8 55
2019 Legal services 83 5 3 0 0 0 8 97 0 35
2019 Administration and operations 81 10 3 1 1 0 3 94 2 3120
2019 Human resources 85 9 3 1 1 0 1 95 2 735
2019 Financial management 79 12 3 2 1 0 4 94 3 430
2019 Procurement 81 14 4 0 2 0 0 95 2 55
2019 Real property 79 12 3 1 0 0 4 96 1 70
2019 Information management 81 11 2 1 0 0 4 97 1 255
2019 Information technology 82 11 3 2 1 0 1 94 3 895
2019 Internal audit 85 11 1 1 0 0 1 97 1 75
2019 Evaluation 78 12 4 2 2 1 1 92 4 130
2019 Data sciences 84 9 4 1 1 0 1 93 3 145
2019 Policy 83 9 3 2 2 0 2 93 4 885
2019 Project management 79 11 3 1 2 0 3 93 3 765
2019 Other services to the public 80 9 4 1 2 0 4 93 3 1920
2019 None of the above 79 10 4 1 2 1 4 93 3 1345

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 15 7 3 3 15 4 84 7 5930
2024 Health care practitioners 47 16 8 3 2 19 5 83 6 230
2024 Intelligence analysts 51 25 11 4 3 4 3 81 7 175
2024 Federal regulators 47 22 8 2 6 10 5 82 9 95
2024 Compliance, inspection and enforcement 41 18 11 5 6 14 6 74 13 1055
2024 Communications or public affairs 39 27 14 9 2 7 2 72 12 300
2024 Access to information and privacy 48 14 9 3 3 16 8 81 7 260
2024 Security 46 19 13 9 7 5 2 69 17 120
2024 Science and technology 31 27 16 20 3 3 0 60 24 30
2024 Legal services 53 10 18 9 3 7 0 68 13 30
2024 Administration and operations 43 18 11 5 4 14 5 76 11 4635
2024 Human resources 57 21 11 4 2 4 1 83 6 945
2024 Financial management 42 25 15 6 4 4 4 73 11 455
2024 Procurement 52 23 10 4 2 6 2 82 7 95
2024 Real property 36 21 17 10 4 6 4 64 16 70
2024 Material management 32 22 18 5 9 14 0 63 17 20
2024 Information management 45 19 10 4 3 14 5 79 8 315
2024 Information technology 52 24 11 4 2 6 1 82 6 995
2024 Internal audit 59 9 8 5 5 12 2 78 12 80
2024 Evaluation 55 16 8 7 4 8 2 79 12 165
2024 Data sciences 48 22 13 6 3 4 3 76 10 200
2024 Policy 36 25 20 7 4 6 1 66 12 970
2024 Project management 38 25 15 6 5 8 2 71 13 845
2024 Other services to the public 44 14 8 4 4 20 6 79 11 2550
2024 None of the above 41 19 9 4 4 15 8 78 10 1510
2022 Client contact centre 53 15 5 3 2 17 5 87 6 4920
2022 Health care practitioners 39 12 6 4 4 28 6 78 13 250
2022 Federal regulators 49 14 13 3 2 15 4 78 6 110
2022 Compliance, inspection and enforcement 42 15 10 6 3 18 5 75 12 1035
2022 Communications or public affairs 42 25 14 9 4 4 2 71 14 315
2022 Access to information and privacy 42 15 9 4 5 19 6 76 12 270
2022 Security 41 18 16 4 5 10 6 70 11 125
2022 Science and technology 67 20 6 4 2 2 0 88 6 45
2022 Legal services 53 23 14 4 0 6 0 81 4 45
2022 Administration and operations 43 20 9 5 4 14 5 78 10 4065
2022 Human resources 59 22 9 2 2 5 2 87 4 1040
2022 Financial management 47 21 14 6 3 6 4 75 10 445
2022 Procurement 59 16 12 3 1 5 3 82 4 100
2022 Real property 36 21 22 5 8 6 2 62 14 80
2022 Material management 40 30 4 5 6 11 3 82 13 25
2022 Information management 51 18 9 4 4 10 4 80 9 360
2022 Information technology 56 24 10 3 1 6 1 86 4 1075
2022 Internal audit 48 27 3 3 6 13 1 87 10 95
2022 Evaluation 45 19 8 7 4 14 3 78 12 250
2022 Data sciences 47 26 11 6 3 5 2 78 10 200
2022 Policy 35 29 16 7 3 8 2 71 11 1005
2022 Project management 45 22 14 6 4 7 3 74 11 1055
2022 Other services to the public 39 13 8 4 4 25 7 77 12 2405
2022 None of the above 41 17 8 4 3 20 6 79 10 1670
2020 Client contact centre 48 12 6 4 3 21 6 83 9 4355
2020 Health care practitioners 28 12 7 4 4 39 6 74 14 195
2020 Federal regulators 48 19 13 3 3 11 1 77 8 90
2020 Compliance, inspection and enforcement 40 20 9 4 5 19 3 76 13 855
2020 Communications or public affairs 43 27 15 6 3 5 1 74 10 265
2020 Access to information and privacy 48 13 8 6 6 12 7 76 15 180
2020 Security 53 20 5 2 6 9 6 85 9 105
2020 Science and technology 65 16 3 4 4 3 4 87 9 25
2020 Legal services 53 16 14 7 3 7 0 74 10 40
2020 Administration and operations 42 17 10 4 4 17 5 76 11 3945
2020 Human resources 62 21 10 1 0 5 1 88 2 845
2020 Financial management 49 21 14 5 2 5 4 76 8 470
2020 Procurement 43 19 12 5 1 11 10 78 8 70
2020 Real property 37 28 14 1 6 11 4 75 8 85
2020 Information management 52 18 7 5 1 13 3 84 8 275
2020 Information technology 58 23 10 2 1 6 1 86 3 930
2020 Internal audit 64 19 3 2 0 8 3 95 2 60
2020 Evaluation 42 28 12 6 2 7 3 77 9 125
2020 Data sciences 46 23 18 4 4 4 1 73 9 180
2020 Policy 39 28 18 6 3 6 1 71 10 1000
2020 Project management 47 22 11 5 4 8 4 78 10 850
2020 Other services to the public 39 12 8 5 5 24 7 74 15 2385
2020 None of the above 41 16 10 4 4 21 6 76 10 1490
2019 Client contact centre 44 13 7 5 6 20 6 76 15 3065
2019 Health care practitioners 33 8 7 5 6 33 9 70 19 160
2019 Federal regulators 39 24 9 7 5 14 3 74 14 105
2019 Compliance, inspection and enforcement 39 14 9 7 6 18 6 70 18 715
2019 Communications or public affairs 47 25 14 4 4 5 0 76 9 265
2019 Access to information and privacy 38 19 8 5 8 17 6 74 16 130
2019 Security 54 24 6 2 3 8 3 88 5 100
2019 Science and technology 35 19 24 14 2 4 2 57 17 55
2019 Legal services 40 27 11 8 3 8 3 75 12 35
2019 Administration and operations 40 17 10 6 7 16 5 71 17 3145
2019 Human resources 52 25 12 3 2 5 2 82 6 740
2019 Financial management 38 26 15 6 3 6 6 73 11 430
2019 Procurement 33 29 18 7 8 5 2 66 15 55
2019 Real property 35 22 18 7 5 8 4 66 14 70
2019 Information management 45 16 9 5 6 16 3 76 13 260
2019 Information technology 58 22 8 3 1 6 1 86 5 900
2019 Internal audit 36 30 14 6 3 10 1 74 10 75
2019 Evaluation 43 20 13 7 4 12 2 73 12 130
2019 Data sciences 52 21 15 4 3 4 2 78 7 145
2019 Policy 44 25 15 6 3 6 1 74 10 890
2019 Project management 41 24 13 6 5 10 2 74 12 770
2019 Other services to the public 32 11 8 7 9 26 8 64 24 1925
2019 None of the above 37 16 10 6 6 19 5 70 17 1350

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 7 93 5930
2024 Health care practitioners 9 91 230
2024 Intelligence analysts 9 91 175
2024 Federal regulators 21 79 95
2024 Compliance, inspection and enforcement 13 87 1055
2024 Communications or public affairs 14 86 300
2024 Access to information and privacy 5 95 260
2024 Security 12 88 120
2024 Administration and operations 11 89 4625
2024 Human resources 7 93 945
2024 Financial management 8 92 455
2024 Procurement 17 83 95
2024 Real property 13 87 70
2024 Information management 9 91 315
2024 Information technology 8 92 995
2024 Internal audit 8 92 80
2024 Evaluation 12 88 165
2024 Data sciences 9 91 200
2024 Policy 15 85 970
2024 Project management 12 88 845
2024 Other services to the public 10 90 2550
2024 None of the above 10 90 1510
2022 Client contact centre 7 93 4915
2022 Health care practitioners 8 92 250
2022 Federal regulators 9 91 110
2022 Compliance, inspection and enforcement 12 88 1035
2022 Communications or public affairs 8 92 315
2022 Access to information and privacy 3 97 270
2022 Security 7 93 125
2022 Legal services 14 86 45
2022 Administration and operations 9 91 4070
2022 Human resources 6 94 1040
2022 Financial management 4 96 445
2022 Procurement 7 93 100
2022 Real property 7 93 80
2022 Information management 11 89 360
2022 Information technology 6 94 1075
2022 Internal audit 10 90 95
2022 Evaluation 9 91 250
2022 Data sciences 8 92 200
2022 Policy 11 89 1005
2022 Project management 9 91 1055
2022 Other services to the public 10 90 2405
2022 None of the above 8 92 1670
2020 Client contact centre 8 92 4360
2020 Health care practitioners 11 89 195
2020 Federal regulators 13 87 90
2020 Compliance, inspection and enforcement 10 90 855
2020 Communications or public affairs 8 92 265
2020 Access to information and privacy 13 87 180
2020 Security 13 87 105
2020 Administration and operations 9 91 3945
2020 Human resources 8 92 850
2020 Financial management 9 91 470
2020 Real property 11 89 85
2020 Information management 8 92 275
2020 Information technology 6 94 930
2020 Internal audit 10 90 60
2020 Evaluation 10 90 125
2020 Data sciences 9 91 180
2020 Policy 10 90 1000
2020 Project management 9 91 855
2020 Other services to the public 10 90 2390
2020 None of the above 10 90 1495
2019 Client contact centre 12 88 3065
2019 Health care practitioners 12 88 165
2019 Federal regulators 18 82 105
2019 Compliance, inspection and enforcement 17 83 710
2019 Communications or public affairs 12 88 265
2019 Access to information and privacy 11 89 130
2019 Security 9 91 100
2019 Administration and operations 14 86 3145
2019 Human resources 14 86 735
2019 Financial management 12 88 430
2019 Real property 12 88 70
2019 Information management 17 83 255
2019 Information technology 8 92 895
2019 Internal audit 11 89 75
2019 Evaluation 23 77 130
2019 Data sciences 12 88 145
2019 Policy 14 86 890
2019 Project management 15 85 770
2019 Other services to the public 14 86 1925
2019 None of the above 13 87 1350

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 40 60 425
2024 Health care practitioners 25 75 20
2024 Intelligence analysts 46 54 15
2024 Federal regulators 35 65 20
2024 Compliance, inspection and enforcement 35 65 135
2024 Communications or public affairs 37 63 45
2024 Access to information and privacy 41 59 15
2024 Security 48 52 15
2024 Administration and operations 41 59 495
2024 Human resources 31 69 70
2024 Financial management 35 65 40
2024 Procurement 49 51 15
2024 Information management 44 56 30
2024 Information technology 41 59 75
2024 Evaluation 23 77 20
2024 Data sciences 53 47 20
2024 Policy 32 68 145
2024 Project management 43 57 105
2024 Other services to the public 39 61 255
2024 None of the above 43 57 155
2022 Client contact centre 39 61 335
2022 Health care practitioners 46 54 20
2022 Federal regulators 18 82 10
2022 Compliance, inspection and enforcement 41 59 125
2022 Communications or public affairs 48 52 25
2022 Access to information and privacy 59 41 10
2022 Administration and operations 42 58 365
2022 Human resources 39 61 65
2022 Financial management 47 53 20
2022 Information management 44 56 40
2022 Information technology 40 60 65
2022 Evaluation 27 73 20
2022 Data sciences 31 69 15
2022 Policy 46 54 110
2022 Project management 43 57 100
2022 Other services to the public 38 62 235
2022 None of the above 32 68 145
2020 Client contact centre 43 57 325
2020 Health care practitioners 60 40 20
2020 Compliance, inspection and enforcement 45 55 85
2020 Communications or public affairs 47 53 25
2020 Access to information and privacy 53 47 25
2020 Security 53 47 15
2020 Administration and operations 46 54 355
2020 Human resources 34 66 70
2020 Financial management 57 43 40
2020 Information management 54 46 20
2020 Information technology 48 52 55
2020 Evaluation 41 59 10
2020 Data sciences 38 62 15
2020 Policy 39 61 100
2020 Project management 37 63 80
2020 Other services to the public 48 52 245
2020 None of the above 47 53 145
2019 Client contact centre 52 48 370
2019 Health care practitioners 52 48 20
2019 Federal regulators 30 70 20
2019 Compliance, inspection and enforcement 52 48 120
2019 Communications or public affairs 35 65 35
2019 Administration and operations 52 48 440
2019 Human resources 40 60 95
2019 Financial management 50 50 55
2019 Information management 46 54 45
2019 Information technology 43 57 65
2019 Evaluation 36 64 30
2019 Data sciences 44 56 15
2019 Policy 36 64 120
2019 Project management 53 47 115
2019 Other services to the public 56 44 255
2019 None of the above 57 43 170

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 50 50 425
2024 Health care practitioners 43 57 20
2024 Intelligence analysts 51 49 15
2024 Federal regulators 65 35 20
2024 Compliance, inspection and enforcement 63 37 135
2024 Communications or public affairs 63 37 45
2024 Access to information and privacy 67 33 15
2024 Security 65 35 15
2024 Administration and operations 57 43 495
2024 Human resources 69 31 70
2024 Financial management 64 36 40
2024 Procurement 57 43 15
2024 Information management 56 44 30
2024 Information technology 53 47 75
2024 Evaluation 63 37 20
2024 Data sciences 70 30 20
2024 Policy 69 31 145
2024 Project management 67 33 105
2024 Other services to the public 50 50 255
2024 None of the above 55 45 155
2022 Client contact centre 46 54 335
2022 Health care practitioners 40 60 20
2022 Federal regulators 58 42 10
2022 Compliance, inspection and enforcement 61 39 125
2022 Communications or public affairs 61 39 25
2022 Access to information and privacy 42 58 10
2022 Administration and operations 53 47 365
2022 Human resources 63 37 65
2022 Financial management 47 53 20
2022 Information management 58 42 40
2022 Information technology 53 47 65
2022 Evaluation 73 27 20
2022 Data sciences 63 37 15
2022 Policy 66 34 110
2022 Project management 63 37 100
2022 Other services to the public 53 47 235
2022 None of the above 62 38 145
2020 Client contact centre 54 46 325
2020 Health care practitioners 68 32 20
2020 Compliance, inspection and enforcement 58 42 85
2020 Communications or public affairs 57 43 25
2020 Access to information and privacy 56 44 25
2020 Security 34 66 15
2020 Administration and operations 58 42 355
2020 Human resources 73 27 70
2020 Financial management 57 43 40
2020 Information management 68 32 20
2020 Information technology 49 51 55
2020 Policy 76 24 100
2020 Project management 70 30 80
2020 Other services to the public 58 42 245
2020 None of the above 63 37 145
2019 Client contact centre 49 51 370
2019 Health care practitioners 58 42 20
2019 Federal regulators 70 30 20
2019 Compliance, inspection and enforcement 60 40 120
2019 Communications or public affairs 76 24 35
2019 Access to information and privacy 34 66 15
2019 Administration and operations 54 46 440
2019 Human resources 63 37 95
2019 Financial management 70 30 55
2019 Information management 65 35 45
2019 Information technology 57 43 65
2019 Evaluation 75 25 30
2019 Data sciences 50 50 15
2019 Policy 70 30 120
2019 Project management 68 32 115
2019 Other services to the public 48 52 255
2019 None of the above 58 42 170

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 5 95 425
2024 Health care practitioners 0 100 20
2024 Intelligence analysts 0 100 15
2024 Compliance, inspection and enforcement 9 91 135
2024 Communications or public affairs 11 89 45
2024 Security 0 100 15
2024 Administration and operations 6 94 495
2024 Human resources 8 92 70
2024 Information technology 11 89 75
2024 Evaluation 0 100 20
2024 Policy 9 91 145
2024 Project management 7 93 105
2024 Other services to the public 4 96 255
2024 None of the above 7 93 155
2022 Client contact centre 3 97 335
2022 Health care practitioners 0 100 20
2022 Federal regulators 8 92 10
2022 Compliance, inspection and enforcement 5 95 125
2022 Communications or public affairs 4 96 25
2022 Access to information and privacy 9 91 10
2022 Administration and operations 6 94 365
2022 Human resources 14 86 65
2022 Financial management 0 100 20
2022 Information management 11 89 40
2022 Information technology 4 96 65
2022 Evaluation 0 100 20
2022 Data sciences 10 90 15
2022 Policy 6 94 110
2022 Project management 5 95 100
2022 Other services to the public 7 93 235
2022 None of the above 5 95 145
2020 Client contact centre 2 98 325
2020 Health care practitioners 0 100 20
2020 Compliance, inspection and enforcement 7 93 85
2020 Administration and operations 8 92 355
2020 Human resources 7 93 70
2020 Information technology 13 87 55
2020 Other services to the public 5 95 245
2020 None of the above 7 93 145
2019 Client contact centre 5 95 370
2019 Health care practitioners 0 100 20
2019 Federal regulators 0 100 20
2019 Compliance, inspection and enforcement 6 94 120
2019 Communications or public affairs 0 100 35
2019 Administration and operations 10 90 440
2019 Human resources 7 93 95
2019 Evaluation 0 100 30
2019 Policy 9 91 120
2019 Project management 5 95 115
2019 Other services to the public 6 94 255
2019 None of the above 5 95 170

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 425
2024 Health care practitioners 0 100 20
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 0 100 135
2024 Communications or public affairs 0 100 45
2024 Access to information and privacy 0 100 15
2024 Security 0 100 15
2024 Financial management 0 100 40
2024 Procurement 0 100 15
2024 Information management 0 100 30
2024 Evaluation 0 100 20
2024 Data sciences 0 100 20
2024 Policy 0 100 145
2024 Project management 0 100 105
2022 Client contact centre 1 99 335
2022 Health care practitioners 0 100 20
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 1 99 125
2022 Communications or public affairs 0 100 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 0 100 365
2022 Human resources 1 99 65
2022 Financial management 0 100 20
2022 Information management 0 100 40
2022 Information technology 0 100 65
2022 Evaluation 0 100 20
2022 Data sciences 0 100 15
2022 Policy 1 99 110
2022 Project management 0 100 100
2022 Other services to the public 0 100 235
2022 None of the above 2 98 145
2020 Client contact centre 0 100 325
2020 Health care practitioners 0 100 20
2020 Federal regulators 0 100 10
2020 Compliance, inspection and enforcement 0 100 85
2020 Communications or public affairs 0 100 25
2020 Access to information and privacy 0 100 25
2020 Security 0 100 15
2020 Human resources 0 100 70
2020 Financial management 0 100 40
2020 Information management 0 100 20
2020 Information technology 0 100 55
2020 Data sciences 0 100 15
2020 Policy 0 100 100
2020 Project management 0 100 80
2020 Other services to the public 0 100 245
2019 Health care practitioners 0 100 20
2019 Federal regulators 0 100 20
2019 Compliance, inspection and enforcement 0 100 120
2019 Communications or public affairs 0 100 35
2019 Access to information and privacy 0 100 15
2019 Administration and operations 0 100 440
2019 Financial management 0 100 55
2019 Information management 0 100 45
2019 Information technology 0 100 65
2019 Evaluation 0 100 30
2019 Data sciences 0 100 15
2019 Policy 0 100 120
2019 Other services to the public 0 100 255
2019 None of the above 0 100 170

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 5 95 425
2024 Health care practitioners 0 100 20
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 8 92 135
2024 Security 0 100 15
2024 Administration and operations 5 95 495
2024 Information technology 7 93 75
2024 Policy 11 89 145
2024 Project management 6 94 105
2024 Other services to the public 6 94 255
2024 None of the above 7 93 155
2022 Client contact centre 4 96 335
2022 Health care practitioners 0 100 20
2022 Federal regulators 19 81 10
2022 Compliance, inspection and enforcement 7 93 125
2022 Communications or public affairs 3 97 25
2022 Access to information and privacy 9 91 10
2022 Administration and operations 4 96 365
2022 Human resources 5 95 65
2022 Financial management 0 100 20
2022 Information management 16 84 40
2022 Information technology 16 84 65
2022 Evaluation 4 96 20
2022 Data sciences 12 88 15
2022 Policy 5 95 110
2022 Project management 7 93 100
2022 Other services to the public 6 94 235
2022 None of the above 6 94 145
2020 Client contact centre 4 96 325
2020 Health care practitioners 0 100 20
2020 Communications or public affairs 0 100 25
2020 Security 0 100 15
2020 Administration and operations 5 95 355
2020 Financial management 0 100 40
2020 Information technology 13 87 55
2020 Data sciences 0 100 15
2020 Project management 11 89 80
2020 Other services to the public 5 95 245
2020 None of the above 5 95 145
2019 Client contact centre 4 96 370
2019 Compliance, inspection and enforcement 8 92 120
2019 Administration and operations 3 97 440
2019 Information technology 8 92 65
2019 Data sciences 0 100 15
2019 Policy 5 95 120
2019 Project management 7 93 115
2019 Other services to the public 4 96 255
2019 None of the above 3 97 170

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 30 70 425
2024 Health care practitioners 26 74 20
2024 Compliance, inspection and enforcement 14 86 135
2024 Communications or public affairs 0 100 45
2024 Administration and operations 12 88 495
2024 Financial management 0 100 40
2024 Data sciences 0 100 20
2024 Policy 8 92 145
2024 Other services to the public 24 76 255
2024 None of the above 8 92 155
2022 Client contact centre 32 68 335
2022 Health care practitioners 29 71 20
2022 Federal regulators 16 84 10
2022 Compliance, inspection and enforcement 13 87 125
2022 Communications or public affairs 10 90 25
2022 Access to information and privacy 9 91 10
2022 Administration and operations 16 84 365
2022 Human resources 2 98 65
2022 Financial management 0 100 20
2022 Information management 4 96 40
2022 Information technology 10 90 65
2022 Evaluation 10 90 20
2022 Data sciences 12 88 15
2022 Policy 5 95 110
2022 Project management 6 94 100
2022 Other services to the public 29 71 235
2022 None of the above 14 86 145
2020 Client contact centre 24 76 325
2020 Compliance, inspection and enforcement 13 87 85
2020 Security 0 100 15
2020 Administration and operations 10 90 355
2020 Human resources 0 100 70
2020 Financial management 0 100 40
2020 Information management 0 100 20
2020 Data sciences 0 100 15
2020 Project management 12 88 80
2020 Other services to the public 23 77 245
2020 None of the above 9 91 145
2019 Client contact centre 33 67 370
2019 Compliance, inspection and enforcement 15 85 120
2019 Communications or public affairs 0 100 35
2019 Access to information and privacy 0 100 15
2019 Administration and operations 8 92 440
2019 Information technology 0 100 65
2019 Data sciences 0 100 15
2019 Project management 5 95 115
2019 Other services to the public 26 74 255
2019 None of the above 9 91 170

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 5 95 425
2024 Intelligence analysts 0 100 15
2024 Compliance, inspection and enforcement 5 95 135
2024 Security 0 100 15
2024 Administration and operations 5 95 495
2024 Information technology 9 91 75
2024 Data sciences 0 100 20
2024 Policy 4 96 145
2024 Project management 9 91 105
2024 Other services to the public 6 94 255
2024 None of the above 6 94 155
2022 Client contact centre 7 93 335
2022 Health care practitioners 5 95 20
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 6 94 125
2022 Communications or public affairs 5 95 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 5 95 365
2022 Human resources 2 98 65
2022 Financial management 10 90 20
2022 Information management 4 96 40
2022 Information technology 13 87 65
2022 Evaluation 10 90 20
2022 Data sciences 11 89 15
2022 Policy 3 97 110
2022 Project management 5 95 100
2022 Other services to the public 5 95 235
2022 None of the above 8 92 145
2020 Client contact centre 5 95 325
2020 Health care practitioners 0 100 20
2020 Compliance, inspection and enforcement 7 93 85
2020 Administration and operations 2 98 355
2020 Information management 0 100 20
2020 Information technology 11 89 55
2020 Data sciences 0 100 15
2020 Project management 7 93 80
2020 Other services to the public 3 97 245
2020 None of the above 5 95 145
2019 Client contact centre 1 99 370
2019 Compliance, inspection and enforcement 6 94 120
2019 Communications or public affairs 0 100 35
2019 Administration and operations 5 95 440
2019 Human resources 6 94 95
2019 Financial management 0 100 55
2019 Information management 0 100 45
2019 Information technology 12 88 65
2019 Policy 5 95 120
2019 Other services to the public 3 97 255

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 38 62 420
2024 Health care practitioners 42 58 20
2024 Intelligence analysts 31 69 15
2024 Federal regulators 38 62 20
2024 Compliance, inspection and enforcement 43 57 135
2024 Communications or public affairs 37 63 45
2024 Administration and operations 40 60 495
2024 Human resources 23 77 70
2024 Financial management 24 76 40
2024 Procurement 33 67 15
2024 Information management 31 69 30
2024 Information technology 40 60 75
2024 Evaluation 40 60 20
2024 Policy 32 68 145
2024 Project management 32 68 105
2024 Other services to the public 39 61 255
2024 None of the above 39 61 150
2022 Client contact centre 44 56 340
2022 Health care practitioners 46 54 20
2022 Federal regulators 45 55 10
2022 Compliance, inspection and enforcement 42 58 125
2022 Communications or public affairs 30 70 25
2022 Access to information and privacy 38 62 10
2022 Administration and operations 34 66 365
2022 Human resources 12 88 65
2022 Financial management 27 73 20
2022 Information management 32 68 40
2022 Information technology 39 61 65
2022 Evaluation 19 81 20
2022 Data sciences 44 56 15
2022 Policy 35 65 110
2022 Project management 38 62 100
2022 Other services to the public 41 59 235
2022 None of the above 36 64 145
2020 Client contact centre 39 61 325
2020 Health care practitioners 30 70 20
2020 Federal regulators 50 50 10
2020 Compliance, inspection and enforcement 42 58 85
2020 Communications or public affairs 40 60 25
2020 Access to information and privacy 39 61 25
2020 Security 38 62 15
2020 Administration and operations 41 59 355
2020 Human resources 26 74 70
2020 Financial management 43 57 40
2020 Information management 32 68 20
2020 Information technology 42 58 55
2020 Evaluation 42 58 10
2020 Policy 43 57 100
2020 Project management 33 67 80
2020 Other services to the public 43 57 245
2020 None of the above 35 65 145
2019 Client contact centre 47 53 360
2019 Health care practitioners 42 58 20
2019 Federal regulators 45 55 20
2019 Compliance, inspection and enforcement 33 67 115
2019 Communications or public affairs 24 76 35
2019 Administration and operations 38 62 440
2019 Human resources 40 60 90
2019 Financial management 34 66 55
2019 Information management 32 68 45
2019 Information technology 32 68 65
2019 Evaluation 33 67 30
2019 Policy 37 63 120
2019 Project management 38 62 115
2019 Other services to the public 44 56 255
2019 None of the above 38 62 170

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 35 65 420
2024 Health care practitioners 32 68 20
2024 Intelligence analysts 28 72 15
2024 Federal regulators 28 72 20
2024 Compliance, inspection and enforcement 45 55 135
2024 Communications or public affairs 47 53 45
2024 Access to information and privacy 42 58 15
2024 Security 50 50 15
2024 Administration and operations 38 62 495
2024 Human resources 44 56 70
2024 Financial management 58 42 40
2024 Procurement 28 72 15
2024 Information management 49 51 30
2024 Information technology 47 53 75
2024 Evaluation 37 63 20
2024 Data sciences 52 48 20
2024 Policy 39 61 145
2024 Project management 46 54 105
2024 Other services to the public 32 68 255
2024 None of the above 33 67 150
2022 Client contact centre 33 67 340
2022 Health care practitioners 35 65 20
2022 Federal regulators 38 62 10
2022 Compliance, inspection and enforcement 45 55 125
2022 Communications or public affairs 41 59 25
2022 Access to information and privacy 30 70 10
2022 Administration and operations 35 65 365
2022 Human resources 40 60 65
2022 Financial management 47 53 20
2022 Information management 49 51 40
2022 Information technology 37 63 65
2022 Evaluation 36 64 20
2022 Data sciences 38 62 15
2022 Policy 45 55 110
2022 Project management 49 51 100
2022 Other services to the public 37 63 235
2022 None of the above 41 59 145
2020 Client contact centre 37 63 325
2020 Health care practitioners 25 75 20
2020 Compliance, inspection and enforcement 46 54 85
2020 Communications or public affairs 57 43 25
2020 Access to information and privacy 31 69 25
2020 Security 34 66 15
2020 Administration and operations 35 65 355
2020 Human resources 33 67 70
2020 Financial management 31 69 40
2020 Information management 41 59 20
2020 Information technology 23 77 55
2020 Data sciences 49 51 15
2020 Policy 52 48 100
2020 Project management 39 61 80
2020 Other services to the public 35 65 245
2020 None of the above 42 58 145
2019 Client contact centre 39 61 360
2019 Health care practitioners 42 58 20
2019 Federal regulators 40 60 20
2019 Compliance, inspection and enforcement 37 63 115
2019 Communications or public affairs 27 73 35
2019 Administration and operations 35 65 440
2019 Human resources 50 50 90
2019 Financial management 38 62 55
2019 Information management 33 67 45
2019 Information technology 32 68 65
2019 Evaluation 57 43 30
2019 Policy 43 57 120
2019 Project management 48 52 115
2019 Other services to the public 37 63 255
2019 None of the above 39 61 170

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 35 65 420
2024 Health care practitioners 29 71 20
2024 Intelligence analysts 29 71 15
2024 Federal regulators 38 62 20
2024 Compliance, inspection and enforcement 40 60 135
2024 Communications or public affairs 54 46 45
2024 Access to information and privacy 37 63 15
2024 Security 54 46 15
2024 Administration and operations 42 58 495
2024 Human resources 56 44 70
2024 Financial management 50 50 40
2024 Procurement 39 61 15
2024 Information management 55 45 30
2024 Information technology 55 45 75
2024 Evaluation 50 50 20
2024 Data sciences 32 68 20
2024 Policy 40 60 145
2024 Project management 50 50 105
2024 Other services to the public 36 64 255
2024 None of the above 37 63 150
2022 Client contact centre 34 66 340
2022 Health care practitioners 24 76 20
2022 Federal regulators 39 61 10
2022 Compliance, inspection and enforcement 35 65 125
2022 Communications or public affairs 26 74 25
2022 Access to information and privacy 33 67 10
2022 Administration and operations 43 57 365
2022 Human resources 47 53 65
2022 Financial management 27 73 20
2022 Information management 52 48 40
2022 Information technology 46 54 65
2022 Evaluation 64 36 20
2022 Data sciences 52 48 15
2022 Policy 41 59 110
2022 Project management 46 54 100
2022 Other services to the public 40 60 235
2022 None of the above 32 68 145
2020 Client contact centre 39 61 325
2020 Health care practitioners 50 50 20
2020 Compliance, inspection and enforcement 49 51 85
2020 Communications or public affairs 60 40 25
2020 Access to information and privacy 22 78 25
2020 Security 59 41 15
2020 Administration and operations 47 53 355
2020 Human resources 41 59 70
2020 Financial management 45 55 40
2020 Information management 36 64 20
2020 Information technology 49 51 55
2020 Evaluation 41 59 10
2020 Data sciences 51 49 15
2020 Policy 48 52 100
2020 Project management 45 55 80
2020 Other services to the public 42 58 245
2020 None of the above 53 47 145
2019 Client contact centre 38 62 360
2019 Health care practitioners 37 63 20
2019 Federal regulators 55 45 20
2019 Compliance, inspection and enforcement 46 54 115
2019 Communications or public affairs 41 59 35
2019 Access to information and privacy 51 49 15
2019 Administration and operations 44 56 440
2019 Human resources 47 53 90
2019 Financial management 58 42 55
2019 Information management 48 52 45
2019 Information technology 48 52 65
2019 Evaluation 51 49 30
2019 Data sciences 50 50 15
2019 Policy 44 56 120
2019 Project management 55 45 115
2019 Other services to the public 44 56 255
2019 None of the above 38 62 170

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 42 58 420
2024 Health care practitioners 38 62 20
2024 Intelligence analysts 40 60 15
2024 Federal regulators 58 42 20
2024 Compliance, inspection and enforcement 38 62 135
2024 Communications or public affairs 48 52 45
2024 Access to information and privacy 58 42 15
2024 Security 42 58 15
2024 Administration and operations 40 60 495
2024 Human resources 32 68 70
2024 Financial management 48 52 40
2024 Procurement 28 72 15
2024 Information management 35 65 30
2024 Information technology 44 56 75
2024 Evaluation 55 45 20
2024 Data sciences 47 53 20
2024 Policy 48 52 145
2024 Project management 56 44 105
2024 Other services to the public 34 66 255
2024 None of the above 46 54 150
2022 Client contact centre 36 64 340
2022 Health care practitioners 34 66 20
2022 Federal regulators 41 59 10
2022 Compliance, inspection and enforcement 36 64 125
2022 Communications or public affairs 44 56 25
2022 Access to information and privacy 44 56 10
2022 Administration and operations 34 66 365
2022 Human resources 36 64 65
2022 Financial management 30 70 20
2022 Information management 55 45 40
2022 Information technology 45 55 65
2022 Evaluation 36 64 20
2022 Data sciences 43 57 15
2022 Policy 44 56 110
2022 Project management 38 62 100
2022 Other services to the public 37 63 235
2022 None of the above 41 59 145
2020 Client contact centre 40 60 325
2020 Health care practitioners 27 73 20
2020 Federal regulators 42 58 10
2020 Compliance, inspection and enforcement 39 61 85
2020 Communications or public affairs 52 48 25
2020 Access to information and privacy 43 57 25
2020 Security 38 62 15
2020 Administration and operations 39 61 355
2020 Human resources 39 61 70
2020 Financial management 38 62 40
2020 Information management 50 50 20
2020 Information technology 49 51 55
2020 Evaluation 51 49 10
2020 Data sciences 45 55 15
2020 Policy 39 61 100
2020 Project management 41 59 80
2020 Other services to the public 44 56 245
2020 None of the above 54 46 145
2019 Client contact centre 37 63 360
2019 Health care practitioners 37 63 20
2019 Federal regulators 30 70 20
2019 Compliance, inspection and enforcement 31 69 115
2019 Communications or public affairs 36 64 35
2019 Administration and operations 42 58 440
2019 Human resources 44 56 90
2019 Financial management 36 64 55
2019 Information management 44 56 45
2019 Information technology 39 61 65
2019 Evaluation 48 52 30
2019 Data sciences 33 67 15
2019 Policy 47 53 120
2019 Project management 44 56 115
2019 Other services to the public 42 58 255
2019 None of the above 40 60 170

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 23 77 420
2024 Federal regulators 29 71 20
2024 Compliance, inspection and enforcement 36 64 135
2024 Communications or public affairs 35 65 45
2024 Access to information and privacy 38 62 15
2024 Administration and operations 24 76 495
2024 Human resources 29 71 70
2024 Financial management 25 75 40
2024 Procurement 23 77 15
2024 Information management 41 59 30
2024 Information technology 37 63 75
2024 Evaluation 29 71 20
2024 Data sciences 31 69 20
2024 Policy 33 67 145
2024 Project management 43 57 105
2024 Other services to the public 22 78 255
2024 None of the above 19 81 150
2022 Client contact centre 20 80 340
2022 Health care practitioners 34 66 20
2022 Federal regulators 19 81 10
2022 Compliance, inspection and enforcement 27 73 125
2022 Communications or public affairs 27 73 25
2022 Access to information and privacy 33 67 10
2022 Administration and operations 23 77 365
2022 Human resources 27 73 65
2022 Financial management 16 84 20
2022 Information management 31 69 40
2022 Information technology 29 71 65
2022 Evaluation 25 75 20
2022 Data sciences 19 81 15
2022 Policy 35 65 110
2022 Project management 29 71 100
2022 Other services to the public 23 77 235
2022 None of the above 19 81 145
2020 Client contact centre 23 77 325
2020 Compliance, inspection and enforcement 40 60 85
2020 Communications or public affairs 48 52 25
2020 Access to information and privacy 24 76 25
2020 Security 36 64 15
2020 Administration and operations 28 72 355
2020 Human resources 36 64 70
2020 Financial management 38 62 40
2020 Information technology 30 70 55
2020 Policy 35 65 100
2020 Project management 40 60 80
2020 Other services to the public 26 74 245
2020 None of the above 31 69 145
2019 Client contact centre 21 79 360
2019 Health care practitioners 37 63 20
2019 Federal regulators 30 70 20
2019 Compliance, inspection and enforcement 30 70 115
2019 Communications or public affairs 32 68 35
2019 Administration and operations 27 73 440
2019 Human resources 25 75 90
2019 Financial management 24 76 55
2019 Information management 14 86 45
2019 Information technology 22 78 65
2019 Policy 34 66 120
2019 Project management 34 66 115
2019 Other services to the public 22 78 255
2019 None of the above 21 79 170

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 58 42 420
2024 Health care practitioners 61 39 20
2024 Intelligence analysts 45 55 15
2024 Federal regulators 40 60 20
2024 Compliance, inspection and enforcement 53 47 135
2024 Communications or public affairs 52 48 45
2024 Access to information and privacy 66 34 15
2024 Security 47 53 15
2024 Administration and operations 53 47 495
2024 Human resources 53 47 70
2024 Financial management 59 41 40
2024 Procurement 48 52 15
2024 Information management 45 55 30
2024 Information technology 47 53 75
2024 Evaluation 65 35 20
2024 Data sciences 53 47 20
2024 Policy 48 52 145
2024 Project management 60 40 105
2024 Other services to the public 55 45 255
2024 None of the above 47 53 150
2022 Client contact centre 56 44 340
2022 Health care practitioners 45 55 20
2022 Federal regulators 54 46 10
2022 Compliance, inspection and enforcement 57 43 125
2022 Communications or public affairs 58 42 25
2022 Access to information and privacy 49 51 10
2022 Administration and operations 52 48 365
2022 Human resources 58 42 65
2022 Financial management 42 58 20
2022 Information management 57 43 40
2022 Information technology 46 54 65
2022 Evaluation 49 51 20
2022 Data sciences 47 53 15
2022 Policy 59 41 110
2022 Project management 57 43 100
2022 Other services to the public 57 43 235
2022 None of the above 44 56 145
2020 Client contact centre 52 48 325
2020 Health care practitioners 50 50 20
2020 Federal regulators 51 49 10
2020 Compliance, inspection and enforcement 50 50 85
2020 Communications or public affairs 70 30 25
2020 Access to information and privacy 68 32 25
2020 Security 36 64 15
2020 Administration and operations 54 46 355
2020 Human resources 45 55 70
2020 Financial management 57 43 40
2020 Information management 53 47 20
2020 Information technology 62 38 55
2020 Evaluation 41 59 10
2020 Data sciences 57 43 15
2020 Policy 53 47 100
2020 Project management 60 40 80
2020 Other services to the public 56 44 245
2020 None of the above 52 48 145
2019 Client contact centre 64 36 360
2019 Health care practitioners 63 37 20
2019 Federal regulators 40 60 20
2019 Compliance, inspection and enforcement 56 44 115
2019 Communications or public affairs 53 47 35
2019 Access to information and privacy 39 61 15
2019 Administration and operations 49 51 440
2019 Human resources 55 45 90
2019 Financial management 55 45 55
2019 Information management 60 40 45
2019 Information technology 59 41 65
2019 Evaluation 54 46 30
2019 Data sciences 55 45 15
2019 Policy 47 53 120
2019 Project management 59 41 115
2019 Other services to the public 54 46 255
2019 None of the above 57 43 170

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 38 62 420
2024 Health care practitioners 45 55 20
2024 Federal regulators 51 49 20
2024 Compliance, inspection and enforcement 38 62 135
2024 Communications or public affairs 38 62 45
2024 Access to information and privacy 44 56 15
2024 Security 41 59 15
2024 Administration and operations 33 67 495
2024 Human resources 40 60 70
2024 Financial management 39 61 40
2024 Information management 31 69 30
2024 Information technology 30 70 75
2024 Evaluation 29 71 20
2024 Data sciences 39 61 20
2024 Policy 28 72 145
2024 Project management 25 75 105
2024 Other services to the public 32 68 255
2024 None of the above 31 69 150
2022 Client contact centre 37 63 340
2022 Health care practitioners 29 71 20
2022 Federal regulators 54 46 10
2022 Compliance, inspection and enforcement 34 66 125
2022 Communications or public affairs 24 76 25
2022 Access to information and privacy 18 82 10
2022 Administration and operations 32 68 365
2022 Human resources 21 79 65
2022 Financial management 41 59 20
2022 Information management 32 68 40
2022 Information technology 26 74 65
2022 Evaluation 22 78 20
2022 Data sciences 42 58 15
2022 Policy 33 67 110
2022 Project management 30 70 100
2022 Other services to the public 35 65 235
2022 None of the above 23 77 145
2020 Client contact centre 33 67 325
2020 Health care practitioners 35 65 20
2020 Federal regulators 42 58 10
2020 Compliance, inspection and enforcement 30 70 85
2020 Communications or public affairs 43 57 25
2020 Access to information and privacy 39 61 25
2020 Security 51 49 15
2020 Administration and operations 34 66 355
2020 Human resources 30 70 70
2020 Financial management 43 57 40
2020 Information management 31 69 20
2020 Information technology 44 56 55
2020 Evaluation 42 58 10
2020 Policy 24 76 100
2020 Project management 38 62 80
2020 Other services to the public 39 61 245
2020 None of the above 33 67 145
2019 Client contact centre 44 56 360
2019 Health care practitioners 52 48 20
2019 Compliance, inspection and enforcement 33 67 115
2019 Communications or public affairs 32 68 35
2019 Administration and operations 34 66 440
2019 Human resources 25 75 90
2019 Financial management 33 67 55
2019 Information management 36 64 45
2019 Information technology 27 73 65
2019 Evaluation 33 67 30
2019 Policy 23 77 120
2019 Project management 31 69 115
2019 Other services to the public 35 65 255
2019 None of the above 30 70 170

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 0 100 20
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 20
2024 Communications or public affairs 0 100 45
2024 Access to information and privacy 0 100 15
2024 Security 0 100 15
2024 Human resources 0 100 70
2024 Financial management 0 100 40
2024 Evaluation 0 100 20
2024 Data sciences 0 100 20
2024 Policy 0 100 145
2024 Project management 0 100 105
2022 Client contact centre 1 99 340
2022 Health care practitioners 0 100 20
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 1 99 125
2022 Communications or public affairs 0 100 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 1 99 365
2022 Human resources 0 100 65
2022 Financial management 0 100 20
2022 Information management 0 100 40
2022 Information technology 0 100 65
2022 Evaluation 0 100 20
2022 Data sciences 6 94 15
2022 Policy 0 100 110
2022 Project management 0 100 100
2022 Other services to the public 2 98 235
2022 None of the above 0 100 145
2020 Client contact centre 2 98 325
2020 Health care practitioners 0 100 20
2020 Federal regulators 0 100 10
2020 Compliance, inspection and enforcement 0 100 85
2020 Access to information and privacy 0 100 25
2020 Security 0 100 15
2020 Administration and operations 2 98 355
2020 Human resources 0 100 70
2020 Financial management 0 100 40
2020 Information management 0 100 20
2020 Information technology 0 100 55
2020 Evaluation 0 100 10
2020 Data sciences 0 100 15
2020 Project management 0 100 80
2020 Other services to the public 3 97 245
2019 Health care practitioners 0 100 20
2019 Communications or public affairs 0 100 35
2019 Access to information and privacy 0 100 15
2019 Financial management 0 100 55
2019 Information management 0 100 45
2019 Information technology 0 100 65
2019 Data sciences 0 100 15

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 9 91 420
2024 Health care practitioners 0 100 20
2024 Compliance, inspection and enforcement 10 90 135
2024 Access to information and privacy 0 100 15
2024 Administration and operations 8 92 495
2024 Procurement 23 77 15
2024 Information management 19 81 30
2024 Evaluation 0 100 20
2024 Policy 8 92 145
2024 Other services to the public 9 91 255
2024 None of the above 7 93 150
2022 Client contact centre 6 94 340
2022 Health care practitioners 0 100 20
2022 Federal regulators 27 73 10
2022 Compliance, inspection and enforcement 3 97 125
2022 Communications or public affairs 8 92 25
2022 Access to information and privacy 21 79 10
2022 Administration and operations 6 94 365
2022 Human resources 5 95 65
2022 Financial management 0 100 20
2022 Information management 7 93 40
2022 Information technology 3 97 65
2022 Evaluation 0 100 20
2022 Data sciences 20 80 15
2022 Policy 7 93 110
2022 Project management 4 96 100
2022 Other services to the public 6 94 235
2022 None of the above 5 95 145
2020 Client contact centre 7 93 325
2020 Security 0 100 15
2020 Administration and operations 8 92 355
2020 Information management 0 100 20
2020 Information technology 9 91 55
2020 Policy 6 94 100
2020 Project management 8 92 80
2020 Other services to the public 7 93 245
2020 None of the above 6 94 145
2019 Client contact centre 10 90 360
2019 Compliance, inspection and enforcement 5 95 115
2019 Communications or public affairs 20 80 35
2019 Administration and operations 8 92 440
2019 Human resources 12 88 90
2019 Information technology 12 88 65
2019 Policy 6 94 120
2019 Project management 12 88 115
2019 Other services to the public 9 91 255
2019 None of the above 6 94 170

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 15 85 420
2024 Intelligence analysts 0 100 15
2024 Compliance, inspection and enforcement 12 88 135
2024 Administration and operations 9 91 495
2024 Human resources 8 92 70
2024 Information technology 7 93 75
2024 Policy 9 91 145
2024 Project management 12 88 105
2024 Other services to the public 11 89 255
2024 None of the above 11 89 150
2022 Client contact centre 13 87 340
2022 Health care practitioners 5 95 20
2022 Federal regulators 16 84 10
2022 Compliance, inspection and enforcement 13 87 125
2022 Communications or public affairs 13 87 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 12 88 365
2022 Human resources 14 86 65
2022 Financial management 10 90 20
2022 Information management 18 82 40
2022 Information technology 8 92 65
2022 Evaluation 21 79 20
2022 Data sciences 6 94 15
2022 Policy 6 94 110
2022 Project management 13 87 100
2022 Other services to the public 13 87 235
2022 None of the above 9 91 145
2020 Client contact centre 14 86 325
2020 Health care practitioners 0 100 20
2020 Compliance, inspection and enforcement 8 92 85
2020 Administration and operations 10 90 355
2020 Human resources 14 86 70
2020 Information technology 15 85 55
2020 Policy 8 92 100
2020 Project management 12 88 80
2020 Other services to the public 10 90 245
2020 None of the above 15 85 145
2019 Client contact centre 16 84 360
2019 Health care practitioners 26 74 20
2019 Compliance, inspection and enforcement 14 86 115
2019 Administration and operations 9 91 440
2019 Human resources 8 92 90
2019 Financial management 9 91 55
2019 Information management 15 85 45
2019 Information technology 11 89 65
2019 Evaluation 17 83 30
2019 Policy 8 92 120
2019 Project management 9 91 115
2019 Other services to the public 10 90 255
2019 None of the above 9 91 170

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 47 53 420
2024 Health care practitioners 29 71 20
2024 Intelligence analysts 34 66 15
2024 Federal regulators 59 41 20
2024 Compliance, inspection and enforcement 60 40 135
2024 Communications or public affairs 65 35 45
2024 Access to information and privacy 54 46 15
2024 Security 35 65 15
2024 Administration and operations 51 49 495
2024 Human resources 55 45 70
2024 Financial management 63 37 40
2024 Procurement 66 34 15
2024 Information management 56 44 30
2024 Information technology 53 47 75
2024 Evaluation 59 41 20
2024 Data sciences 52 48 20
2024 Policy 55 45 145
2024 Project management 61 39 105
2024 Other services to the public 48 52 255
2024 None of the above 50 50 150
2022 Client contact centre 45 55 340
2022 Health care practitioners 15 85 20
2022 Federal regulators 82 18 10
2022 Compliance, inspection and enforcement 45 55 125
2022 Communications or public affairs 60 40 25
2022 Access to information and privacy 43 57 10
2022 Administration and operations 46 54 365
2022 Human resources 47 53 65
2022 Financial management 36 64 20
2022 Information management 53 47 40
2022 Information technology 46 54 65
2022 Evaluation 59 41 20
2022 Data sciences 53 47 15
2022 Policy 51 49 110
2022 Project management 49 51 100
2022 Other services to the public 52 48 235
2022 None of the above 47 53 145
2020 Client contact centre 46 54 325
2020 Health care practitioners 53 47 20
2020 Federal regulators 50 50 10
2020 Compliance, inspection and enforcement 53 47 85
2020 Communications or public affairs 56 44 25
2020 Access to information and privacy 52 48 25
2020 Security 51 49 15
2020 Administration and operations 48 52 355
2020 Human resources 43 57 70
2020 Financial management 45 55 40
2020 Information management 41 59 20
2020 Information technology 51 49 55
2020 Data sciences 37 63 15
2020 Policy 47 53 100
2020 Project management 42 58 80
2020 Other services to the public 51 49 245
2020 None of the above 55 45 145
2019 Client contact centre 45 55 360
2019 Health care practitioners 42 58 20
2019 Federal regulators 60 40 20
2019 Compliance, inspection and enforcement 49 51 115
2019 Communications or public affairs 42 58 35
2019 Access to information and privacy 35 65 15
2019 Administration and operations 47 53 440
2019 Human resources 40 60 90
2019 Financial management 45 55 55
2019 Information management 48 52 45
2019 Information technology 47 53 65
2019 Evaluation 48 52 30
2019 Data sciences 61 39 15
2019 Policy 53 47 120
2019 Project management 52 48 115
2019 Other services to the public 44 56 255
2019 None of the above 54 46 170

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 30 70 420
2024 Health care practitioners 24 76 20
2024 Compliance, inspection and enforcement 17 83 135
2024 Communications or public affairs 11 89 45
2024 Administration and operations 23 77 495
2024 Human resources 8 92 70
2024 Financial management 12 88 40
2024 Information technology 18 82 75
2024 Data sciences 26 74 20
2024 Policy 24 76 145
2024 Project management 16 84 105
2024 Other services to the public 26 74 255
2024 None of the above 19 81 150
2022 Client contact centre 28 72 340
2022 Health care practitioners 29 71 20
2022 Federal regulators 35 65 10
2022 Compliance, inspection and enforcement 22 78 125
2022 Communications or public affairs 26 74 25
2022 Access to information and privacy 11 89 10
2022 Administration and operations 22 78 365
2022 Human resources 8 92 65
2022 Financial management 6 94 20
2022 Information management 17 83 40
2022 Information technology 12 88 65
2022 Evaluation 13 87 20
2022 Data sciences 20 80 15
2022 Policy 22 78 110
2022 Project management 24 76 100
2022 Other services to the public 30 70 235
2022 None of the above 19 81 145
2020 Client contact centre 26 74 325
2020 Compliance, inspection and enforcement 23 77 85
2020 Communications or public affairs 22 78 25
2020 Administration and operations 21 79 355
2020 Human resources 14 86 70
2020 Financial management 33 67 40
2020 Information management 32 68 20
2020 Information technology 21 79 55
2020 Policy 22 78 100
2020 Project management 14 86 80
2020 Other services to the public 29 71 245
2020 None of the above 16 84 145
2019 Client contact centre 34 66 360
2019 Compliance, inspection and enforcement 25 75 115
2019 Administration and operations 22 78 440
2019 Human resources 13 87 90
2019 Financial management 16 84 55
2019 Information management 23 77 45
2019 Information technology 23 77 65
2019 Evaluation 27 73 30
2019 Data sciences 28 72 15
2019 Policy 17 83 120
2019 Project management 23 77 115
2019 Other services to the public 28 72 255
2019 None of the above 23 77 170

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 17 83 420
2024 Federal regulators 23 77 20
2024 Compliance, inspection and enforcement 15 85 135
2024 Communications or public affairs 13 87 45
2024 Administration and operations 15 85 495
2024 Human resources 20 80 70
2024 Financial management 13 87 40
2024 Information management 18 82 30
2024 Information technology 21 79 75
2024 Policy 22 78 145
2024 Project management 17 83 105
2024 Other services to the public 22 78 255
2024 None of the above 22 78 150
2022 Client contact centre 17 83 340
2022 Health care practitioners 25 75 20
2022 Federal regulators 20 80 10
2022 Compliance, inspection and enforcement 19 81 125
2022 Communications or public affairs 0 100 25
2022 Access to information and privacy 33 67 10
2022 Administration and operations 19 81 365
2022 Human resources 18 82 65
2022 Financial management 5 95 20
2022 Information management 15 85 40
2022 Information technology 14 86 65
2022 Evaluation 18 82 20
2022 Data sciences 15 85 15
2022 Policy 12 88 110
2022 Project management 23 77 100
2022 Other services to the public 20 80 235
2022 None of the above 25 75 145
2020 Client contact centre 13 87 325
2020 Compliance, inspection and enforcement 21 79 85
2020 Administration and operations 13 87 355
2020 Human resources 16 84 70
2020 Financial management 22 78 40
2020 Information management 24 76 20
2020 Information technology 21 79 55
2020 Policy 14 86 100
2020 Project management 18 82 80
2020 Other services to the public 16 84 245
2020 None of the above 14 86 145
2019 Client contact centre 16 84 360
2019 Federal regulators 25 75 20
2019 Compliance, inspection and enforcement 18 82 115
2019 Administration and operations 15 85 440
2019 Human resources 19 81 90
2019 Financial management 15 85 55
2019 Information management 13 87 45
2019 Information technology 14 86 65
2019 Evaluation 17 83 30
2019 Policy 16 84 120
2019 Project management 12 88 115
2019 Other services to the public 14 86 255
2019 None of the above 17 83 170

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 53 47 425
2024 Health care practitioners 41 59 20
2024 Intelligence analysts 55 45 15
2024 Federal regulators 44 56 20
2024 Compliance, inspection and enforcement 59 41 135
2024 Communications or public affairs 53 47 45
2024 Access to information and privacy 50 50 15
2024 Security 39 61 15
2024 Administration and operations 53 47 500
2024 Human resources 61 39 70
2024 Financial management 46 54 40
2024 Procurement 51 49 15
2024 Information management 45 55 30
2024 Information technology 54 46 75
2024 Evaluation 50 50 20
2024 Data sciences 80 20 20
2024 Policy 57 43 145
2024 Project management 54 46 105
2024 Other services to the public 55 45 255
2024 None of the above 54 46 155
2022 Client contact centre 50 50 340
2022 Health care practitioners 44 56 20
2022 Federal regulators 72 28 10
2022 Compliance, inspection and enforcement 51 49 125
2022 Communications or public affairs 65 35 25
2022 Access to information and privacy 62 38 10
2022 Administration and operations 47 53 365
2022 Human resources 64 36 60
2022 Financial management 71 29 20
2022 Information management 46 54 40
2022 Information technology 50 50 65
2022 Evaluation 65 35 20
2022 Data sciences 32 68 15
2022 Policy 52 48 110
2022 Project management 57 43 100
2022 Other services to the public 50 50 235
2022 None of the above 42 58 145
2020 Client contact centre 45 55 325
2020 Health care practitioners 42 58 20
2020 Federal regulators 41 59 10
2020 Compliance, inspection and enforcement 55 45 85
2020 Communications or public affairs 69 31 25
2020 Access to information and privacy 59 41 25
2020 Security 37 63 15
2020 Administration and operations 52 48 355
2020 Human resources 47 53 70
2020 Financial management 64 36 40
2020 Information management 46 54 20
2020 Information technology 49 51 55
2020 Evaluation 59 41 10
2020 Data sciences 68 32 15
2020 Policy 55 45 100
2020 Project management 47 53 80
2020 Other services to the public 55 45 245
2020 None of the above 49 51 145
2019 Client contact centre 58 42 360
2019 Health care practitioners 61 39 20
2019 Federal regulators 50 50 20
2019 Compliance, inspection and enforcement 48 52 115
2019 Communications or public affairs 64 36 30
2019 Access to information and privacy 57 43 15
2019 Administration and operations 56 44 435
2019 Human resources 46 54 90
2019 Financial management 39 61 55
2019 Information management 50 50 45
2019 Information technology 40 60 65
2019 Evaluation 53 47 30
2019 Data sciences 45 55 15
2019 Policy 50 50 120
2019 Project management 59 41 115
2019 Other services to the public 55 45 255
2019 None of the above 56 44 170

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 17 83 425
2024 Health care practitioners 0 100 20
2024 Intelligence analysts 0 100 15
2024 Compliance, inspection and enforcement 23 77 135
2024 Communications or public affairs 30 70 45
2024 Administration and operations 19 81 500
2024 Human resources 33 67 70
2024 Financial management 20 80 40
2024 Information management 15 85 30
2024 Information technology 33 67 75
2024 Evaluation 22 78 20
2024 Policy 26 74 145
2024 Project management 22 78 105
2024 Other services to the public 20 80 255
2024 None of the above 23 77 155
2022 Client contact centre 19 81 340
2022 Health care practitioners 21 79 20
2022 Federal regulators 27 73 10
2022 Compliance, inspection and enforcement 20 80 125
2022 Communications or public affairs 24 76 25
2022 Access to information and privacy 11 89 10
2022 Administration and operations 23 77 365
2022 Human resources 28 72 60
2022 Financial management 22 78 20
2022 Information management 31 69 40
2022 Information technology 23 77 65
2022 Evaluation 12 88 20
2022 Data sciences 38 62 15
2022 Policy 22 78 110
2022 Project management 21 79 100
2022 Other services to the public 19 81 235
2022 None of the above 19 81 145
2020 Client contact centre 22 78 325
2020 Health care practitioners 35 65 20
2020 Compliance, inspection and enforcement 21 79 85
2020 Communications or public affairs 30 70 25
2020 Access to information and privacy 24 76 25
2020 Security 50 50 15
2020 Administration and operations 28 72 355
2020 Human resources 23 77 70
2020 Financial management 26 74 40
2020 Information management 50 50 20
2020 Information technology 25 75 55
2020 Policy 37 63 100
2020 Project management 24 76 80
2020 Other services to the public 30 70 245
2020 None of the above 25 75 145
2019 Client contact centre 28 72 360
2019 Federal regulators 40 60 20
2019 Compliance, inspection and enforcement 31 69 115
2019 Communications or public affairs 18 82 30
2019 Access to information and privacy 39 61 15
2019 Administration and operations 26 74 435
2019 Human resources 36 64 90
2019 Financial management 26 74 55
2019 Information management 29 71 45
2019 Information technology 26 74 65
2019 Evaluation 37 63 30
2019 Data sciences 34 66 15
2019 Policy 29 71 120
2019 Project management 23 77 115
2019 Other services to the public 20 80 255
2019 None of the above 18 82 170

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 7 93 425
2024 Compliance, inspection and enforcement 12 88 135
2024 Communications or public affairs 14 86 45
2024 Administration and operations 4 96 500
2024 Human resources 12 88 70
2024 Financial management 17 83 40
2024 Procurement 0 100 15
2024 Information management 0 100 30
2024 Information technology 8 92 75
2024 Evaluation 0 100 20
2024 Data sciences 0 100 20
2024 Policy 10 90 145
2024 Other services to the public 4 96 255
2024 None of the above 10 90 155
2022 Client contact centre 4 96 340
2022 Health care practitioners 0 100 20
2022 Federal regulators 19 81 10
2022 Compliance, inspection and enforcement 6 94 125
2022 Communications or public affairs 4 96 25
2022 Access to information and privacy 11 89 10
2022 Administration and operations 6 94 365
2022 Human resources 5 95 60
2022 Financial management 6 94 20
2022 Information management 5 95 40
2022 Information technology 7 93 65
2022 Evaluation 13 87 20
2022 Data sciences 0 100 15
2022 Policy 6 94 110
2022 Project management 7 93 100
2022 Other services to the public 5 95 235
2022 None of the above 3 97 145
2020 Client contact centre 4 96 325
2020 Health care practitioners 0 100 20
2020 Compliance, inspection and enforcement 7 93 85
2020 Communications or public affairs 21 79 25
2020 Security 0 100 15
2020 Administration and operations 7 93 355
2020 Human resources 7 93 70
2020 Information management 0 100 20
2020 Policy 8 92 100
2020 Other services to the public 5 95 245
2020 None of the above 6 94 145
2019 Client contact centre 6 94 360
2019 Compliance, inspection and enforcement 4 96 115
2019 Administration and operations 8 92 435
2019 Human resources 10 90 90
2019 Information management 11 89 45
2019 Policy 4 96 120
2019 Project management 6 94 115
2019 Other services to the public 4 96 255
2019 None of the above 5 95 170

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 22 78 425
2024 Compliance, inspection and enforcement 33 67 135
2024 Access to information and privacy 36 64 15
2024 Administration and operations 17 83 500
2024 Human resources 11 89 70
2024 Financial management 15 85 40
2024 Information management 19 81 30
2024 Information technology 16 84 75
2024 Policy 16 84 145
2024 Project management 23 77 105
2024 Other services to the public 18 82 255
2024 None of the above 12 88 155
2022 Client contact centre 19 81 340
2022 Health care practitioners 15 85 20
2022 Federal regulators 30 70 10
2022 Compliance, inspection and enforcement 23 77 125
2022 Communications or public affairs 8 92 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 18 82 365
2022 Human resources 13 87 60
2022 Financial management 16 84 20
2022 Information management 23 77 40
2022 Information technology 13 87 65
2022 Evaluation 21 79 20
2022 Data sciences 7 93 15
2022 Policy 15 85 110
2022 Project management 12 88 100
2022 Other services to the public 20 80 235
2022 None of the above 20 80 145
2020 Client contact centre 26 74 325
2020 Federal regulators 42 58 10
2020 Compliance, inspection and enforcement 30 70 85
2020 Access to information and privacy 20 80 25
2020 Administration and operations 22 78 355
2020 Human resources 16 84 70
2020 Financial management 21 79 40
2020 Information technology 11 89 55
2020 Policy 14 86 100
2020 Project management 19 81 80
2020 Other services to the public 21 79 245
2020 None of the above 21 79 145
2019 Client contact centre 24 76 360
2019 Health care practitioners 39 61 20
2019 Federal regulators 30 70 20
2019 Compliance, inspection and enforcement 25 75 115
2019 Administration and operations 19 81 435
2019 Human resources 26 74 90
2019 Financial management 21 79 55
2019 Information management 25 75 45
2019 Information technology 8 92 65
2019 Evaluation 16 84 30
2019 Policy 15 85 120
2019 Project management 20 80 115
2019 Other services to the public 21 79 255
2019 None of the above 20 80 170

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 10 90 425
2024 Intelligence analysts 0 100 15
2024 Compliance, inspection and enforcement 13 87 135
2024 Communications or public affairs 11 89 45
2024 Administration and operations 10 90 500
2024 Human resources 13 87 70
2024 Financial management 11 89 40
2024 Information technology 11 89 75
2024 Data sciences 0 100 20
2024 Policy 11 89 145
2024 Project management 8 92 105
2024 Other services to the public 6 94 255
2024 None of the above 9 91 155
2022 Client contact centre 8 92 340
2022 Health care practitioners 5 95 20
2022 Federal regulators 11 89 10
2022 Compliance, inspection and enforcement 6 94 125
2022 Communications or public affairs 9 91 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 10 90 365
2022 Human resources 16 84 60
2022 Financial management 6 94 20
2022 Information management 7 93 40
2022 Information technology 9 91 65
2022 Evaluation 22 78 20
2022 Data sciences 0 100 15
2022 Policy 13 87 110
2022 Project management 6 94 100
2022 Other services to the public 11 89 235
2022 None of the above 6 94 145
2020 Client contact centre 10 90 325
2020 Compliance, inspection and enforcement 13 87 85
2020 Administration and operations 10 90 355
2020 Human resources 11 89 70
2020 Financial management 12 88 40
2020 Information technology 9 91 55
2020 Policy 13 87 100
2020 Project management 11 89 80
2020 Other services to the public 12 88 245
2020 None of the above 7 93 145
2019 Client contact centre 10 90 360
2019 Compliance, inspection and enforcement 9 91 115
2019 Administration and operations 11 89 435
2019 Human resources 13 87 90
2019 Financial management 9 91 55
2019 Information management 17 83 45
2019 Information technology 8 92 65
2019 Policy 9 91 120
2019 Project management 8 92 115
2019 Other services to the public 9 91 255
2019 None of the above 8 92 170

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 7 93 425
2024 Compliance, inspection and enforcement 16 84 135
2024 Administration and operations 6 94 500
2024 Information technology 6 94 75
2024 Project management 7 93 105
2024 Other services to the public 9 91 255
2022 Client contact centre 9 91 340
2022 Health care practitioners 5 95 20
2022 Federal regulators 11 89 10
2022 Compliance, inspection and enforcement 7 93 125
2022 Communications or public affairs 9 91 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 9 91 365
2022 Human resources 3 97 60
2022 Financial management 5 95 20
2022 Information management 14 86 40
2022 Information technology 5 95 65
2022 Evaluation 9 91 20
2022 Data sciences 0 100 15
2022 Policy 7 93 110
2022 Project management 4 96 100
2022 Other services to the public 4 96 235
2022 None of the above 8 92 145
2020 Client contact centre 8 92 325
2020 Compliance, inspection and enforcement 11 89 85
2020 Communications or public affairs 0 100 25
2020 Access to information and privacy 0 100 25
2020 Administration and operations 9 91 355
2020 Information management 0 100 20
2020 Project management 7 93 80
2020 Other services to the public 6 94 245
2020 None of the above 6 94 145
2019 Client contact centre 8 92 360
2019 Compliance, inspection and enforcement 13 87 115
2019 Communications or public affairs 0 100 30
2019 Access to information and privacy 0 100 15
2019 Administration and operations 5 95 435
2019 Data sciences 0 100 15
2019 Policy 0 100 120
2019 Project management 8 92 115
2019 Other services to the public 7 93 255
2019 None of the above 7 93 170

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 14 86 425
2024 Health care practitioners 29 71 20
2024 Compliance, inspection and enforcement 7 93 135
2024 Access to information and privacy 0 100 15
2024 Administration and operations 10 90 500
2024 Human resources 16 84 70
2024 Procurement 0 100 15
2024 Information technology 10 90 75
2024 Evaluation 0 100 20
2024 Policy 10 90 145
2024 Project management 10 90 105
2024 Other services to the public 11 89 255
2024 None of the above 9 91 155
2022 Client contact centre 12 88 340
2022 Health care practitioners 5 95 20
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 14 86 125
2022 Communications or public affairs 11 89 25
2022 Access to information and privacy 13 87 10
2022 Administration and operations 11 89 365
2022 Human resources 13 87 60
2022 Financial management 5 95 20
2022 Information management 9 91 40
2022 Information technology 7 93 65
2022 Evaluation 14 86 20
2022 Data sciences 11 89 15
2022 Policy 11 89 110
2022 Project management 9 91 100
2022 Other services to the public 11 89 235
2022 None of the above 6 94 145
2020 Client contact centre 17 83 325
2020 Compliance, inspection and enforcement 13 87 85
2020 Administration and operations 13 87 355
2020 Information management 23 77 20
2020 Information technology 15 85 55
2020 Policy 9 91 100
2020 Project management 19 81 80
2020 Other services to the public 13 87 245
2020 None of the above 10 90 145
2019 Client contact centre 15 85 360
2019 Federal regulators 30 70 20
2019 Compliance, inspection and enforcement 16 84 115
2019 Communications or public affairs 24 76 30
2019 Administration and operations 16 84 435
2019 Human resources 14 86 90
2019 Information technology 15 85 65
2019 Data sciences 0 100 15
2019 Policy 12 88 120
2019 Project management 14 86 115
2019 Other services to the public 14 86 255
2019 None of the above 11 89 170

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 10 90 425
2024 Compliance, inspection and enforcement 12 88 135
2024 Communications or public affairs 11 89 45
2024 Security 0 100 15
2024 Administration and operations 9 91 500
2024 Human resources 24 76 70
2024 Information management 16 84 30
2024 Information technology 9 91 75
2024 Policy 14 86 145
2024 Project management 16 84 105
2024 Other services to the public 11 89 255
2024 None of the above 15 85 155
2022 Client contact centre 13 87 340
2022 Health care practitioners 15 85 20
2022 Federal regulators 19 81 10
2022 Compliance, inspection and enforcement 12 88 125
2022 Communications or public affairs 12 88 25
2022 Access to information and privacy 31 69 10
2022 Administration and operations 13 87 365
2022 Human resources 12 88 60
2022 Financial management 15 85 20
2022 Information management 6 94 40
2022 Information technology 8 92 65
2022 Evaluation 4 96 20
2022 Data sciences 16 84 15
2022 Policy 10 90 110
2022 Project management 11 89 100
2022 Other services to the public 13 87 235
2022 None of the above 13 87 145
2020 Client contact centre 11 89 325
2020 Compliance, inspection and enforcement 14 86 85
2020 Administration and operations 11 89 355
2020 Human resources 15 85 70
2020 Financial management 12 88 40
2020 Information technology 11 89 55
2020 Policy 11 89 100
2020 Project management 16 84 80
2020 Other services to the public 13 87 245
2020 None of the above 10 90 145
2019 Client contact centre 12 88 360
2019 Compliance, inspection and enforcement 17 83 115
2019 Administration and operations 9 91 435
2019 Human resources 13 87 90
2019 Financial management 9 91 55
2019 Information technology 14 86 65
2019 Policy 11 89 120
2019 Project management 9 91 115
2019 Other services to the public 12 88 255
2019 None of the above 14 86 170

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 27 73 425
2024 Health care practitioners 40 60 20
2024 Intelligence analysts 34 66 15
2024 Federal regulators 37 63 20
2024 Compliance, inspection and enforcement 20 80 135
2024 Communications or public affairs 32 68 45
2024 Administration and operations 29 71 500
2024 Human resources 13 87 70
2024 Financial management 23 77 40
2024 Information management 43 57 30
2024 Information technology 23 77 75
2024 Evaluation 33 67 20
2024 Policy 21 79 145
2024 Project management 23 77 105
2024 Other services to the public 26 74 255
2024 None of the above 27 73 155
2022 Client contact centre 27 73 340
2022 Health care practitioners 41 59 20
2022 Federal regulators 9 91 10
2022 Compliance, inspection and enforcement 29 71 125
2022 Communications or public affairs 28 72 25
2022 Access to information and privacy 9 91 10
2022 Administration and operations 30 70 365
2022 Human resources 21 79 60
2022 Financial management 10 90 20
2022 Information management 26 74 40
2022 Information technology 38 62 65
2022 Evaluation 24 76 20
2022 Data sciences 36 64 15
2022 Policy 31 69 110
2022 Project management 29 71 100
2022 Other services to the public 28 72 235
2022 None of the above 30 70 145
2020 Client contact centre 26 74 325
2020 Compliance, inspection and enforcement 20 80 85
2020 Communications or public affairs 22 78 25
2020 Access to information and privacy 29 71 25
2020 Administration and operations 23 77 355
2020 Human resources 28 72 70
2020 Financial management 22 78 40
2020 Information management 22 78 20
2020 Information technology 28 72 55
2020 Policy 27 73 100
2020 Project management 28 72 80
2020 Other services to the public 27 73 245
2020 None of the above 25 75 145
2019 Client contact centre 22 78 360
2019 Health care practitioners 28 72 20
2019 Compliance, inspection and enforcement 28 72 115
2019 Communications or public affairs 15 85 30
2019 Administration and operations 23 77 435
2019 Human resources 25 75 90
2019 Financial management 31 69 55
2019 Information management 33 67 45
2019 Information technology 36 64 65
2019 Evaluation 28 72 30
2019 Data sciences 38 62 15
2019 Policy 27 73 120
2019 Project management 24 76 115
2019 Other services to the public 24 76 255
2019 None of the above 24 76 170

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 21 79 390
2024 Health care practitioners 0 100 20
2024 Compliance, inspection and enforcement 16 84 115
2024 Administration and operations 10 90 465
2024 Human resources 11 89 65
2024 Financial management 13 87 40
2024 Procurement 0 100 15
2024 Information technology 10 90 70
2024 Policy 11 89 145
2024 Project management 10 90 100
2024 Other services to the public 15 85 230
2024 None of the above 12 88 150
2022 Client contact centre 16 84 310
2022 Health care practitioners 10 90 20
2022 Compliance, inspection and enforcement 12 88 120
2022 Communications or public affairs 10 90 25
2022 Access to information and privacy 9 91 10
2022 Administration and operations 13 87 335
2022 Human resources 11 89 60
2022 Financial management 18 82 20
2022 Information management 9 91 35
2022 Information technology 12 88 65
2022 Evaluation 15 85 20
2022 Data sciences 6 94 15
2022 Policy 9 91 105
2022 Project management 12 88 95
2022 Other services to the public 9 91 225
2022 None of the above 9 91 130
2020 Client contact centre 13 87 300
2020 Compliance, inspection and enforcement 10 90 75
2020 Communications or public affairs 21 79 25
2020 Administration and operations 11 89 325
2020 Information management 33 67 20
2020 Project management 8 92 75
2020 Other services to the public 14 86 225
2020 None of the above 9 91 135
2019 Client contact centre 16 84 330
2019 Compliance, inspection and enforcement 18 82 100
2019 Communications or public affairs 17 83 30
2019 Administration and operations 11 89 415
2019 Policy 9 91 120
2019 Project management 9 91 105
2019 Other services to the public 13 87 235
2019 None of the above 14 86 160

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 18 82 390
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 14 86 115
2024 Communications or public affairs 14 86 40
2024 Administration and operations 19 81 465
2024 Human resources 20 80 65
2024 Financial management 17 83 40
2024 Information management 25 75 30
2024 Information technology 24 76 70
2024 Evaluation 27 73 20
2024 Policy 26 74 145
2024 Project management 17 83 100
2024 Other services to the public 20 80 230
2024 None of the above 13 87 150
2022 Client contact centre 22 78 310
2022 Health care practitioners 21 79 20
2022 Compliance, inspection and enforcement 17 83 120
2022 Communications or public affairs 34 66 25
2022 Access to information and privacy 21 79 10
2022 Administration and operations 20 80 335
2022 Human resources 22 78 60
2022 Financial management 5 95 20
2022 Information management 24 76 35
2022 Information technology 29 71 65
2022 Evaluation 11 89 20
2022 Data sciences 30 70 15
2022 Policy 25 75 105
2022 Project management 13 87 95
2022 Other services to the public 19 81 225
2022 None of the above 14 86 130
2020 Client contact centre 17 83 300
2020 Compliance, inspection and enforcement 12 88 75
2020 Administration and operations 18 82 325
2020 Project management 22 78 75
2020 Other services to the public 23 77 225
2020 None of the above 18 82 135
2019 Client contact centre 20 80 330
2019 Compliance, inspection and enforcement 18 82 100
2019 Communications or public affairs 21 79 30
2019 Access to information and privacy 45 55 15
2019 Administration and operations 22 78 415
2019 Policy 20 80 120
2019 Project management 21 79 105
2019 Other services to the public 22 78 235
2019 None of the above 14 86 160

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 10 90 390
2024 Intelligence analysts 30 70 15
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 7 93 115
2024 Administration and operations 9 91 465
2024 Human resources 9 91 65
2024 Information management 17 83 30
2024 Information technology 10 90 70
2024 Policy 8 92 145
2024 Project management 5 95 100
2024 Other services to the public 13 87 230
2024 None of the above 9 91 150
2022 Client contact centre 7 93 310
2022 Health care practitioners 12 88 20
2022 Compliance, inspection and enforcement 14 86 120
2022 Communications or public affairs 5 95 25
2022 Access to information and privacy 29 71 10
2022 Administration and operations 6 94 335
2022 Human resources 13 87 60
2022 Financial management 7 93 20
2022 Information management 8 92 35
2022 Information technology 6 94 65
2022 Evaluation 0 100 20
2022 Data sciences 24 76 15
2022 Policy 6 94 105
2022 Project management 6 94 95
2022 Other services to the public 10 90 225
2022 None of the above 5 95 130
2020 Client contact centre 13 87 300
2020 Compliance, inspection and enforcement 6 94 75
2020 Administration and operations 9 91 325
2020 Project management 12 88 75
2020 Other services to the public 12 88 225
2020 None of the above 5 95 135
2019 Client contact centre 11 89 330
2019 Compliance, inspection and enforcement 11 89 100
2019 Administration and operations 15 85 415
2019 Policy 6 94 120
2019 Project management 7 93 105
2019 Other services to the public 12 88 235
2019 None of the above 10 90 160

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 6 94 390
2024 Health care practitioners 0 100 20
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 5 95 115
2024 Access to information and privacy 0 100 15
2024 Administration and operations 5 95 465
2024 Human resources 9 91 65
2024 Financial management 0 100 40
2024 Procurement 0 100 15
2024 Information technology 11 89 70
2024 Policy 6 94 145
2024 Project management 8 92 100
2024 Other services to the public 6 94 230
2024 None of the above 3 97 150
2022 Client contact centre 6 94 310
2022 Health care practitioners 5 95 20
2022 Compliance, inspection and enforcement 10 90 120
2022 Communications or public affairs 5 95 25
2022 Access to information and privacy 20 80 10
2022 Administration and operations 5 95 335
2022 Human resources 14 86 60
2022 Financial management 11 89 20
2022 Information management 5 95 35
2022 Information technology 7 93 65
2022 Evaluation 5 95 20
2022 Data sciences 4 96 15
2022 Policy 8 92 105
2022 Project management 9 91 95
2022 Other services to the public 4 96 225
2022 None of the above 7 93 130
2020 Client contact centre 6 94 300
2020 Administration and operations 7 93 325
2020 Other services to the public 7 93 225
2020 None of the above 5 95 135
2019 Client contact centre 9 91 330
2019 Compliance, inspection and enforcement 9 91 100
2019 Access to information and privacy 0 100 15
2019 Administration and operations 10 90 415
2019 Policy 6 94 120
2019 Project management 8 92 105
2019 Other services to the public 5 95 235
2019 None of the above 5 95 160

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 12 88 390
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 11 89 115
2024 Administration and operations 12 88 465
2024 Human resources 15 85 65
2024 Information management 18 82 30
2024 Information technology 11 89 70
2024 Data sciences 37 63 15
2024 Policy 11 89 145
2024 Project management 14 86 100
2024 Other services to the public 12 88 230
2024 None of the above 11 89 150
2022 Client contact centre 8 92 310
2022 Health care practitioners 0 100 20
2022 Compliance, inspection and enforcement 13 87 120
2022 Communications or public affairs 17 83 25
2022 Access to information and privacy 33 67 10
2022 Administration and operations 11 89 335
2022 Human resources 9 91 60
2022 Financial management 12 88 20
2022 Information management 10 90 35
2022 Information technology 9 91 65
2022 Evaluation 9 91 20
2022 Data sciences 0 100 15
2022 Policy 7 93 105
2022 Project management 14 86 95
2022 Other services to the public 14 86 225
2022 None of the above 10 90 130
2020 Client contact centre 9 91 300
2020 Compliance, inspection and enforcement 9 91 75
2020 Communications or public affairs 22 78 25
2020 Access to information and privacy 25 75 25
2020 Administration and operations 10 90 325
2020 Project management 6 94 75
2020 Other services to the public 11 89 225
2020 None of the above 7 93 135
2019 Client contact centre 14 86 330
2019 Compliance, inspection and enforcement 11 89 100
2019 Administration and operations 11 89 415
2019 Policy 13 87 120
2019 Project management 9 91 105
2019 Other services to the public 12 88 235
2019 None of the above 12 88 160

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 5 95 390
2024 Intelligence analysts 0 100 15
2024 Compliance, inspection and enforcement 6 94 115
2024 Communications or public affairs 14 86 40
2024 Access to information and privacy 0 100 15
2024 Administration and operations 7 93 465
2024 Human resources 8 92 65
2024 Information technology 11 89 70
2024 Data sciences 0 100 15
2024 Policy 5 95 145
2024 Project management 10 90 100
2024 Other services to the public 5 95 230
2024 None of the above 6 94 150
2022 Client contact centre 6 94 310
2022 Health care practitioners 5 95 20
2022 Compliance, inspection and enforcement 9 91 120
2022 Communications or public affairs 9 91 25
2022 Access to information and privacy 11 89 10
2022 Administration and operations 7 93 335
2022 Human resources 10 90 60
2022 Financial management 13 87 20
2022 Information management 5 95 35
2022 Information technology 6 94 65
2022 Evaluation 10 90 20
2022 Data sciences 0 100 15
2022 Policy 7 93 105
2022 Project management 14 86 95
2022 Other services to the public 9 91 225
2022 None of the above 7 93 130
2020 Client contact centre 8 92 300
2020 Compliance, inspection and enforcement 8 92 75
2020 Administration and operations 11 89 325
2020 Other services to the public 10 90 225
2020 None of the above 9 91 135
2019 Client contact centre 14 86 330
2019 Compliance, inspection and enforcement 8 92 100
2019 Administration and operations 12 88 415
2019 Policy 8 92 120
2019 Project management 13 87 105
2019 Other services to the public 8 92 235
2019 None of the above 6 94 160

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 6 94 390
2024 Health care practitioners 0 100 20
2024 Compliance, inspection and enforcement 5 95 115
2024 Communications or public affairs 12 88 40
2024 Administration and operations 8 92 465
2024 Human resources 29 71 65
2024 Financial management 22 78 40
2024 Information technology 11 89 70
2024 Policy 13 87 145
2024 Project management 15 85 100
2024 Other services to the public 6 94 230
2024 None of the above 5 95 150
2022 Client contact centre 8 92 310
2022 Health care practitioners 6 94 20
2022 Compliance, inspection and enforcement 9 91 120
2022 Communications or public affairs 12 88 25
2022 Access to information and privacy 21 79 10
2022 Administration and operations 8 92 335
2022 Human resources 25 75 60
2022 Financial management 21 79 20
2022 Information management 16 84 35
2022 Information technology 14 86 65
2022 Evaluation 22 78 20
2022 Data sciences 16 84 15
2022 Policy 18 82 105
2022 Project management 21 79 95
2022 Other services to the public 11 89 225
2022 None of the above 7 93 130
2020 Client contact centre 5 95 300
2020 Compliance, inspection and enforcement 20 80 75
2020 Communications or public affairs 26 74 25
2020 Administration and operations 9 91 325
2020 Project management 23 77 75
2020 Other services to the public 12 88 225
2020 None of the above 16 84 135
2019 Client contact centre 7 93 330
2019 Compliance, inspection and enforcement 14 86 100
2019 Communications or public affairs 18 82 30
2019 Administration and operations 9 91 415
2019 Data sciences 34 66 15
2019 Policy 17 83 120
2019 Project management 14 86 105
2019 Other services to the public 4 96 235
2019 None of the above 3 97 160

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 15 85 390
2024 Compliance, inspection and enforcement 12 88 115
2024 Administration and operations 15 85 465
2024 Human resources 15 85 65
2024 Financial management 15 85 40
2024 Information technology 9 91 70
2024 Policy 12 88 145
2024 Project management 13 87 100
2024 Other services to the public 13 87 230
2024 None of the above 15 85 150
2022 Client contact centre 14 86 310
2022 Health care practitioners 5 95 20
2022 Compliance, inspection and enforcement 9 91 120
2022 Communications or public affairs 24 76 25
2022 Access to information and privacy 20 80 10
2022 Administration and operations 17 83 335
2022 Human resources 7 93 60
2022 Financial management 5 95 20
2022 Information management 17 83 35
2022 Information technology 9 91 65
2022 Evaluation 10 90 20
2022 Data sciences 26 74 15
2022 Policy 7 93 105
2022 Project management 12 88 95
2022 Other services to the public 15 85 225
2022 None of the above 6 94 130
2020 Client contact centre 14 86 300
2020 Compliance, inspection and enforcement 10 90 75
2020 Administration and operations 10 90 325
2020 Project management 14 86 75
2020 Other services to the public 15 85 225
2020 None of the above 11 89 135
2019 Client contact centre 11 89 330
2019 Compliance, inspection and enforcement 8 92 100
2019 Administration and operations 11 89 415
2019 Policy 13 87 120
2019 Project management 14 86 105
2019 Other services to the public 11 89 235
2019 None of the above 9 91 160

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 14 86 390
2024 Compliance, inspection and enforcement 10 90 115
2024 Administration and operations 12 88 465
2024 Human resources 16 84 65
2024 Information management 17 83 30
2024 Information technology 9 91 70
2024 Evaluation 25 75 20
2024 Policy 15 85 145
2024 Project management 7 93 100
2024 Other services to the public 14 86 230
2024 None of the above 9 91 150
2022 Client contact centre 14 86 310
2022 Health care practitioners 32 68 20
2022 Compliance, inspection and enforcement 17 83 120
2022 Communications or public affairs 19 81 25
2022 Access to information and privacy 18 82 10
2022 Administration and operations 14 86 335
2022 Human resources 16 84 60
2022 Financial management 5 95 20
2022 Information management 17 83 35
2022 Information technology 12 88 65
2022 Evaluation 9 91 20
2022 Data sciences 16 84 15
2022 Policy 11 89 105
2022 Project management 21 79 95
2022 Other services to the public 16 84 225
2022 None of the above 6 94 130
2020 Client contact centre 15 85 300
2020 Compliance, inspection and enforcement 13 87 75
2020 Access to information and privacy 26 74 25
2020 Administration and operations 15 85 325
2020 Project management 16 84 75
2020 Other services to the public 15 85 225
2020 None of the above 13 87 135
2019 Client contact centre 17 83 330
2019 Compliance, inspection and enforcement 14 86 100
2019 Administration and operations 14 86 415
2019 Policy 12 88 120
2019 Project management 19 81 105
2019 Other services to the public 12 88 235
2019 None of the above 13 87 160

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 22 78 390
2024 Health care practitioners 27 73 20
2024 Compliance, inspection and enforcement 28 72 115
2024 Communications or public affairs 38 62 40
2024 Administration and operations 27 73 465
2024 Human resources 27 73 65
2024 Financial management 35 65 40
2024 Information management 39 61 30
2024 Information technology 31 69 70
2024 Evaluation 31 69 20
2024 Data sciences 39 61 15
2024 Policy 35 65 145
2024 Project management 30 70 100
2024 Other services to the public 22 78 230
2024 None of the above 23 77 150
2022 Client contact centre 20 80 310
2022 Health care practitioners 10 90 20
2022 Compliance, inspection and enforcement 30 70 120
2022 Communications or public affairs 35 65 25
2022 Access to information and privacy 21 79 10
2022 Administration and operations 24 76 335
2022 Human resources 16 84 60
2022 Financial management 21 79 20
2022 Information management 31 69 35
2022 Information technology 24 76 65
2022 Evaluation 24 76 20
2022 Data sciences 51 49 15
2022 Policy 30 70 105
2022 Project management 36 64 95
2022 Other services to the public 23 77 225
2022 None of the above 23 77 130
2020 Client contact centre 24 76 300
2020 Compliance, inspection and enforcement 38 62 75
2020 Communications or public affairs 39 61 25
2020 Access to information and privacy 26 74 25
2020 Administration and operations 31 69 325
2020 Information management 22 78 20
2020 Project management 30 70 75
2020 Other services to the public 22 78 225
2020 None of the above 31 69 135
2019 Client contact centre 25 75 330
2019 Compliance, inspection and enforcement 27 73 100
2019 Communications or public affairs 30 70 30
2019 Access to information and privacy 45 55 15
2019 Administration and operations 29 71 415
2019 Data sciences 33 67 15
2019 Policy 36 64 120
2019 Project management 47 53 105
2019 Other services to the public 33 67 235
2019 None of the above 26 74 160

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 6 94 390
2024 Health care practitioners 0 100 20
2024 Intelligence analysts 0 100 15
2024 Compliance, inspection and enforcement 10 90 115
2024 Communications or public affairs 14 86 40
2024 Administration and operations 6 94 465
2024 Human resources 11 89 65
2024 Financial management 17 83 40
2024 Policy 9 91 145
2024 Project management 7 93 100
2024 Other services to the public 6 94 230
2024 None of the above 5 95 150
2022 Client contact centre 5 95 310
2022 Health care practitioners 0 100 20
2022 Compliance, inspection and enforcement 7 93 120
2022 Communications or public affairs 0 100 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 6 94 335
2022 Human resources 2 98 60
2022 Financial management 5 95 20
2022 Information management 2 98 35
2022 Information technology 3 97 65
2022 Evaluation 9 91 20
2022 Data sciences 9 91 15
2022 Policy 11 89 105
2022 Project management 7 93 95
2022 Other services to the public 7 93 225
2022 None of the above 5 95 130
2020 Client contact centre 7 93 300
2020 Compliance, inspection and enforcement 12 88 75
2020 Administration and operations 8 92 325
2020 Project management 15 85 75
2020 Other services to the public 5 95 225
2020 None of the above 8 92 135
2019 Client contact centre 13 87 330
2019 Compliance, inspection and enforcement 7 93 100
2019 Administration and operations 8 92 415
2019 Data sciences 0 100 15
2019 Policy 12 88 120
2019 Project management 13 87 105
2019 Other services to the public 6 94 235
2019 None of the above 8 92 160

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 36 64 390
2024 Health care practitioners 28 72 20
2024 Intelligence analysts 30 70 15
2024 Federal regulators 39 61 20
2024 Compliance, inspection and enforcement 50 50 115
2024 Communications or public affairs 54 46 40
2024 Access to information and privacy 55 45 15
2024 Security 43 57 15
2024 Administration and operations 42 58 465
2024 Human resources 53 47 65
2024 Financial management 54 46 40
2024 Information management 44 56 30
2024 Information technology 38 62 70
2024 Evaluation 63 37 20
2024 Data sciences 38 62 15
2024 Policy 52 48 145
2024 Project management 52 48 100
2024 Other services to the public 34 66 230
2024 None of the above 39 61 150
2022 Client contact centre 35 65 310
2022 Health care practitioners 38 62 20
2022 Compliance, inspection and enforcement 49 51 120
2022 Communications or public affairs 59 41 25
2022 Access to information and privacy 29 71 10
2022 Administration and operations 41 59 335
2022 Human resources 42 58 60
2022 Financial management 50 50 20
2022 Information management 43 57 35
2022 Information technology 41 59 65
2022 Evaluation 46 54 20
2022 Data sciences 36 64 15
2022 Policy 52 48 105
2022 Project management 53 47 95
2022 Other services to the public 39 61 225
2022 None of the above 35 65 130
2020 Client contact centre 44 56 300
2020 Compliance, inspection and enforcement 52 48 75
2020 Communications or public affairs 48 52 25
2020 Access to information and privacy 39 61 25
2020 Administration and operations 52 48 325
2020 Information management 40 60 20
2020 Project management 51 49 75
2020 Other services to the public 44 56 225
2020 None of the above 48 52 135
2019 Client contact centre 41 59 330
2019 Compliance, inspection and enforcement 47 53 100
2019 Communications or public affairs 40 60 30
2019 Access to information and privacy 57 43 15
2019 Administration and operations 43 57 415
2019 Data sciences 61 39 15
2019 Policy 52 48 120
2019 Project management 59 41 105
2019 Other services to the public 44 56 235
2019 None of the above 41 59 160

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 0 100 20
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 0 100 115
2024 Communications or public affairs 0 100 40
2024 Access to information and privacy 0 100 15
2024 Security 0 100 15
2024 Administration and operations 1 99 465
2024 Human resources 0 100 65
2024 Procurement 0 100 15
2024 Information management 0 100 30
2024 Evaluation 0 100 20
2024 Data sciences 0 100 15
2024 None of the above 3 97 150
2022 Client contact centre 0 100 310
2022 Health care practitioners 0 100 20
2022 Compliance, inspection and enforcement 1 99 120
2022 Communications or public affairs 0 100 25
2022 Access to information and privacy 0 100 10
2022 Administration and operations 0 100 335
2022 Human resources 0 100 60
2022 Financial management 0 100 20
2022 Information management 0 100 35
2022 Information technology 0 100 65
2022 Evaluation 0 100 20
2022 Data sciences 6 94 15
2022 Policy 3 97 105
2022 Project management 0 100 95
2022 Other services to the public 1 99 225
2022 None of the above 2 98 130
2020 Access to information and privacy 0 100 25
2020 Administration and operations 3 97 325
2019 Client contact centre 2 98 330
2019 Compliance, inspection and enforcement 0 100 100
2019 Access to information and privacy 0 100 15
2019 Administration and operations 2 98 415
2019 Data sciences 0 100 15
2019 Other services to the public 2 98 235

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 40 60 390
2024 Health care practitioners 74 26 20
2024 Intelligence analysts 54 46 15
2024 Federal regulators 57 43 20
2024 Compliance, inspection and enforcement 52 48 115
2024 Communications or public affairs 59 41 40
2024 Access to information and privacy 41 59 15
2024 Security 43 57 15
2024 Administration and operations 49 51 465
2024 Human resources 51 49 65
2024 Financial management 41 59 40
2024 Procurement 53 47 15
2024 Information management 56 44 30
2024 Information technology 49 51 70
2024 Evaluation 33 67 20
2024 Data sciences 44 56 15
2024 Policy 58 42 145
2024 Project management 54 46 100
2024 Other services to the public 47 53 230
2024 None of the above 46 54 150
2022 Client contact centre 40 60 310
2022 Health care practitioners 63 37 20
2022 Compliance, inspection and enforcement 44 56 120
2022 Communications or public affairs 48 52 25
2022 Access to information and privacy 36 64 10
2022 Administration and operations 49 51 335
2022 Human resources 37 63 60
2022 Financial management 44 56 20
2022 Information management 48 52 35
2022 Information technology 53 47 65
2022 Evaluation 50 50 20
2022 Data sciences 40 60 15
2022 Policy 43 57 105
2022 Project management 53 47 95
2022 Other services to the public 47 53 225
2022 None of the above 53 47 130
2020 Client contact centre 49 51 300
2020 Compliance, inspection and enforcement 63 37 75
2020 Communications or public affairs 57 43 25
2020 Access to information and privacy 46 54 25
2020 Administration and operations 50 50 325
2020 Information management 46 54 20
2020 Project management 58 42 75
2020 Other services to the public 53 47 225
2020 None of the above 50 50 135
2019 Client contact centre 48 52 330
2019 Compliance, inspection and enforcement 51 49 100
2019 Communications or public affairs 52 48 30
2019 Access to information and privacy 45 55 15
2019 Administration and operations 49 51 415
2019 Data sciences 50 50 15
2019 Policy 53 47 120
2019 Project management 60 40 105
2019 Other services to the public 53 47 235
2019 None of the above 45 55 160

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 4 96 390
2024 Health care practitioners 0 100 20
2024 Intelligence analysts 0 100 15
2024 Compliance, inspection and enforcement 5 95 115
2024 Communications or public affairs 0 100 40
2024 Security 0 100 15
2024 Administration and operations 4 96 465
2024 Procurement 0 100 15
2024 Information management 0 100 30
2024 Information technology 8 92 70
2024 Evaluation 0 100 20
2024 Policy 8 92 145
2024 Other services to the public 4 96 230
2024 None of the above 4 96 150

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 18 82 390
2024 Compliance, inspection and enforcement 10 90 115
2024 Security 0 100 15
2024 Administration and operations 14 86 465
2024 Human resources 8 92 65
2024 Information technology 10 90 70
2024 Policy 10 90 145
2024 Project management 13 87 100
2024 Other services to the public 20 80 230
2024 None of the above 19 81 150
2022 Client contact centre 18 82 310
2022 Health care practitioners 5 95 20
2022 Compliance, inspection and enforcement 23 77 120
2022 Communications or public affairs 4 96 25
2022 Access to information and privacy 21 79 10
2022 Administration and operations 19 81 335
2022 Human resources 16 84 60
2022 Financial management 22 78 20
2022 Information management 22 78 35
2022 Information technology 14 86 65
2022 Evaluation 22 78 20
2022 Data sciences 14 86 15
2022 Policy 18 82 105
2022 Project management 19 81 95
2022 Other services to the public 16 84 225
2022 None of the above 21 79 130
2020 Client contact centre 20 80 300
2020 Compliance, inspection and enforcement 16 84 75
2020 Communications or public affairs 22 78 25
2020 Access to information and privacy 24 76 25
2020 Administration and operations 16 84 325
2020 Project management 13 87 75
2020 Other services to the public 17 83 225
2020 None of the above 15 85 135
2019 Client contact centre 18 82 330
2019 Compliance, inspection and enforcement 10 90 100
2019 Access to information and privacy 0 100 15
2019 Administration and operations 12 88 415
2019 Policy 17 83 120
2019 Project management 12 88 105
2019 Other services to the public 15 85 235
2019 None of the above 16 84 160

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 13 12 3 2 34 14 66 10 5925
2024 Health care practitioners 9 11 16 3 3 43 16 48 13 230
2024 Intelligence analysts 13 15 13 4 5 36 14 56 18 175
2024 Federal regulators 13 15 15 7 14 32 5 44 32 95
2024 Compliance, inspection and enforcement 12 12 14 6 7 39 10 46 27 1055
2024 Communications or public affairs 9 12 12 5 6 41 14 47 25 300
2024 Access to information and privacy 25 17 14 3 2 28 11 69 8 260
2024 Security 18 18 15 3 6 28 13 60 15 120
2024 Administration and operations 14 13 14 5 5 37 11 54 19 4630
2024 Human resources 16 14 11 4 4 40 11 61 17 945
2024 Financial management 12 15 11 3 4 41 13 60 15 455
2024 Procurement 13 12 27 2 3 38 7 44 8 95
2024 Real property 17 14 10 11 6 30 12 53 30 70
2024 Information management 17 9 12 4 4 41 12 57 18 315
2024 Information technology 17 12 13 2 2 43 10 62 10 995
2024 Internal audit 15 11 12 2 6 48 6 57 17 75
2024 Evaluation 14 10 10 5 4 42 16 57 20 165
2024 Data sciences 12 16 11 5 3 42 10 60 17 200
2024 Policy 7 9 12 7 8 46 11 38 34 970
2024 Project management 11 12 12 6 6 41 12 49 26 845
2024 Other services to the public 18 11 12 4 4 37 13 59 16 2545
2024 None of the above 15 11 13 5 6 37 14 52 21 1510
2022 Client contact centre 24 13 11 2 2 35 13 71 9 4905
2022 Health care practitioners 11 7 19 6 4 43 10 39 22 250
2022 Federal regulators 19 12 16 7 5 32 9 53 20 110
2022 Compliance, inspection and enforcement 15 12 12 5 6 40 11 53 21 1030
2022 Communications or public affairs 13 14 9 4 3 45 13 63 15 315
2022 Access to information and privacy 32 18 13 1 0 24 11 77 3 270
2022 Security 24 14 11 4 3 34 9 67 13 125
2022 Science and technology 20 8 12 2 0 50 8 67 5 45
2022 Legal services 18 14 10 6 4 36 11 62 20 45
2022 Administration and operations 17 13 14 4 4 37 11 59 15 4065
2022 Human resources 20 15 11 3 3 37 10 68 12 1040
2022 Financial management 17 14 10 2 2 41 13 69 9 445
2022 Procurement 18 8 11 3 5 42 13 57 18 100
2022 Real property 12 16 16 6 4 40 7 52 19 80
2022 Material management 23 7 14 4 0 37 14 62 9 25
2022 Information management 17 14 10 4 4 40 12 64 16 360
2022 Information technology 21 12 11 2 2 41 11 68 8 1075
2022 Internal audit 15 16 10 4 4 43 7 62 18 95
2022 Evaluation 12 10 10 6 5 47 11 52 25 250
2022 Data sciences 11 18 13 2 6 40 10 58 16 200
2022 Policy 11 9 11 7 5 44 14 46 28 1005
2022 Project management 15 12 15 6 4 37 11 52 19 1055
2022 Other services to the public 19 12 13 4 5 36 12 59 16 2400
2022 None of the above 16 10 13 3 5 38 14 55 17 1670
2020 Client contact centre 25 14 15 3 3 30 9 65 11 4355
2020 Health care practitioners 13 13 15 7 3 36 13 50 21 195
2020 Federal regulators 27 15 16 6 10 23 5 57 22 90
2020 Compliance, inspection and enforcement 14 16 17 6 7 34 7 49 23 855
2020 Communications or public affairs 18 15 17 5 3 33 8 57 14 265
2020 Access to information and privacy 34 18 17 1 3 18 9 71 6 180
2020 Security 24 11 14 5 2 34 9 62 13 105
2020 Science and technology 39 8 0 4 7 34 7 80 20 25
2020 Legal services 15 7 18 4 5 48 2 46 18 40
2020 Administration and operations 22 16 17 5 4 29 7 59 15 3935
2020 Human resources 23 17 13 4 3 32 8 66 12 840
2020 Financial management 22 16 12 4 4 32 9 65 15 470
2020 Procurement 22 11 13 9 1 37 7 59 18 70
2020 Real property 20 21 15 5 1 29 9 66 9 85
2020 Information management 25 16 14 4 3 31 8 66 11 275
2020 Information technology 24 14 14 3 2 33 9 67 9 930
2020 Internal audit 20 5 18 5 5 36 10 47 19 60
2020 Evaluation 17 13 18 4 2 40 5 55 12 125
2020 Data sciences 16 12 20 5 4 34 9 50 15 180
2020 Policy 14 13 17 6 5 37 8 48 21 1000
2020 Project management 20 15 16 6 4 32 7 58 17 855
2020 Other services to the public 22 13 15 5 5 31 8 59 17 2385
2020 None of the above 19 14 17 4 5 32 9 55 16 1490
2019 Client contact centre 20 16 19 6 5 25 9 56 16 3065
2019 Health care practitioners 12 12 22 5 12 28 8 38 27 165
2019 Federal regulators 16 19 19 10 8 20 7 48 25 105
2019 Compliance, inspection and enforcement 12 12 21 10 9 28 7 38 30 710
2019 Communications or public affairs 14 18 17 6 6 31 8 53 20 265
2019 Access to information and privacy 23 16 15 4 9 17 17 59 19 130
2019 Security 22 17 19 10 3 23 4 55 18 100
2019 Science and technology 24 9 30 0 2 27 9 50 3 55
2019 Legal services 16 10 23 8 8 31 3 40 25 35
2019 Administration and operations 17 17 20 7 7 26 7 50 20 3145
2019 Human resources 20 18 18 8 4 25 7 56 18 740
2019 Financial management 19 15 18 5 4 27 11 55 16 425
2019 Procurement 21 18 19 5 2 28 7 60 10 55
2019 Real property 12 18 23 12 3 22 9 43 22 70
2019 Information management 17 20 15 6 8 26 9 55 21 260
2019 Information technology 21 15 17 3 3 32 9 61 10 900
2019 Internal audit 21 14 16 9 3 28 10 56 19 75
2019 Evaluation 12 14 17 14 11 28 5 39 36 130
2019 Data sciences 16 16 14 7 7 29 11 53 24 145
2019 Policy 12 15 19 9 6 32 7 45 24 890
2019 Project management 15 13 19 8 8 28 9 46 24 770
2019 Other services to the public 18 15 19 7 8 26 8 49 23 1925
2019 None of the above 19 15 19 7 8 25 8 50 22 1350

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 28 10 3 2 12 2 83 6 5925
2024 Health care practitioners 25 39 14 5 2 11 3 75 8 230
2024 Intelligence analysts 23 35 18 4 4 14 3 69 10 175
2024 Federal regulators 26 29 12 4 11 16 2 67 18 95
2024 Compliance, inspection and enforcement 27 28 15 6 7 16 1 66 15 1055
2024 Communications or public affairs 21 28 14 7 6 21 2 65 17 300
2024 Access to information and privacy 43 27 12 3 1 11 2 81 5 260
2024 Security 34 25 21 2 5 10 2 67 8 120
2024 Science and technology 21 32 24 3 0 16 3 67 4 30
2024 Legal services 15 30 17 11 7 13 6 57 22 30
2024 Administration and operations 30 30 14 5 4 14 2 72 11 4630
2024 Human resources 28 34 13 5 2 15 2 75 9 945
2024 Financial management 28 34 14 6 3 13 2 74 10 455
2024 Procurement 24 37 18 3 3 15 1 71 7 95
2024 Real property 36 24 12 4 6 17 1 73 13 70
2024 Material management 49 24 14 5 0 9 0 79 6 20
2024 Information management 36 23 13 5 5 17 1 73 12 315
2024 Information technology 32 28 16 3 2 17 2 74 6 995
2024 Internal audit 28 39 9 1 5 18 0 81 8 80
2024 Evaluation 29 27 9 7 6 21 2 73 16 165
2024 Data sciences 29 28 17 6 3 14 2 68 11 200
2024 Policy 18 28 16 10 7 20 2 59 21 970
2024 Project management 26 29 14 7 5 18 2 68 14 845
2024 Other services to the public 38 25 12 4 3 15 2 76 9 2545
2024 None of the above 32 24 15 5 5 16 3 69 12 1510
2022 Client contact centre 47 28 9 2 2 11 1 85 4 4910
2022 Health care practitioners 30 32 18 6 2 12 0 70 10 250
2022 Federal regulators 37 24 14 3 8 14 0 71 13 110
2022 Compliance, inspection and enforcement 33 30 14 4 4 14 1 74 10 1035
2022 Communications or public affairs 30 34 14 4 1 15 2 77 7 315
2022 Access to information and privacy 50 30 10 0 1 8 2 87 1 270
2022 Security 41 25 10 2 3 17 1 82 6 125
2022 Science and technology 33 31 6 0 0 27 2 91 0 45
2022 Legal services 33 22 8 4 4 29 0 77 12 45
2022 Administration and operations 37 31 13 4 3 11 2 78 8 4060
2022 Human resources 38 33 10 3 2 12 2 83 5 1040
2022 Financial management 36 35 10 3 0 14 2 84 4 445
2022 Procurement 40 23 17 0 3 17 1 76 4 100
2022 Real property 34 31 14 4 3 14 0 75 9 80
2022 Material management 43 30 9 0 4 14 0 85 4 25
2022 Information management 36 31 13 3 3 14 1 78 7 360
2022 Information technology 41 28 11 2 2 14 2 82 5 1075
2022 Internal audit 26 34 10 4 3 22 2 78 9 95
2022 Evaluation 35 30 13 2 4 15 2 77 8 250
2022 Data sciences 29 32 15 2 5 16 1 74 8 200
2022 Policy 25 29 14 8 5 17 2 67 16 1005
2022 Project management 34 30 15 5 3 11 1 74 10 1055
2022 Other services to the public 39 27 12 5 3 13 2 77 9 2400
2022 None of the above 35 27 12 4 3 16 3 76 9 1670
2020 Client contact centre 43 27 12 3 2 11 2 80 6 4355
2020 Health care practitioners 35 24 20 6 2 11 1 67 10 195
2020 Federal regulators 44 17 18 5 8 9 0 66 14 90
2020 Compliance, inspection and enforcement 30 32 16 6 5 10 1 70 12 850
2020 Communications or public affairs 37 29 17 5 3 9 0 73 8 265
2020 Access to information and privacy 50 25 14 3 1 5 2 80 5 180
2020 Security 42 32 11 3 3 8 2 82 6 105
2020 Science and technology 43 26 7 0 8 16 0 82 10 25
2020 Legal services 28 23 25 5 2 14 2 61 8 40
2020 Administration and operations 39 29 16 4 3 8 1 75 8 3935
2020 Human resources 39 31 12 4 2 10 1 79 7 840
2020 Financial management 42 29 12 5 3 9 1 79 8 470
2020 Procurement 33 33 12 4 1 16 1 79 7 70
2020 Real property 31 38 21 1 1 8 0 75 3 85
2020 Information management 45 27 11 6 2 7 1 79 9 275
2020 Information technology 43 29 12 3 2 10 1 81 6 930
2020 Internal audit 34 34 13 7 2 8 1 76 9 60
2020 Evaluation 34 28 15 7 1 16 1 73 9 125
2020 Data sciences 32 28 17 5 3 14 1 71 9 180
2020 Policy 29 29 18 7 4 12 2 67 12 995
2020 Project management 36 29 15 6 3 10 1 74 9 855
2020 Other services to the public 41 24 14 5 3 10 1 74 9 2385
2020 None of the above 38 25 16 4 4 12 1 73 9 1495
2019 Client contact centre 39 31 14 5 4 7 1 76 9 3065
2019 Health care practitioners 32 28 18 7 8 6 1 64 16 160
2019 Federal regulators 39 25 16 8 7 5 0 68 16 105
2019 Compliance, inspection and enforcement 25 31 20 9 6 9 1 62 16 710
2019 Communications or public affairs 29 35 17 6 3 9 1 71 10 265
2019 Access to information and privacy 44 25 16 6 4 3 2 73 10 130
2019 Security 41 39 13 2 1 4 1 83 3 100
2019 Science and technology 34 35 14 2 2 11 2 80 4 55
2019 Legal services 35 18 25 5 6 11 0 59 13 35
2019 Administration and operations 34 31 16 6 5 8 1 71 12 3150
2019 Human resources 32 35 15 5 3 9 2 75 8 740
2019 Financial management 34 33 15 4 3 9 1 75 8 430
2019 Procurement 42 32 12 5 0 8 0 81 6 55
2019 Real property 37 30 15 5 3 10 0 74 9 70
2019 Information management 33 35 9 8 6 8 1 75 15 260
2019 Information technology 42 28 15 1 2 10 1 79 4 900
2019 Internal audit 33 27 14 6 3 15 1 73 11 75
2019 Evaluation 33 24 16 9 6 11 1 65 17 130
2019 Data sciences 33 36 12 5 4 10 0 77 10 145
2019 Policy 29 30 17 7 4 12 1 68 13 890
2019 Project management 33 29 18 5 6 8 1 68 12 770
2019 Other services to the public 36 28 15 7 6 8 1 69 14 1930
2019 None of the above 34 27 16 6 6 10 1 69 13 1350

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 7 93 5930
2024 Health care practitioners 7 93 230
2024 Intelligence analysts 9 91 175
2024 Federal regulators 17 83 95
2024 Compliance, inspection and enforcement 12 88 1050
2024 Communications or public affairs 9 91 300
2024 Access to information and privacy 4 96 260
2024 Security 7 93 120
2024 Science and technology 18 82 30
2024 Legal services 18 82 30
2024 Administration and operations 9 91 4635
2024 Human resources 8 92 945
2024 Financial management 9 91 455
2024 Procurement 13 87 95
2024 Real property 15 85 70
2024 Information management 8 92 315
2024 Information technology 6 94 995
2024 Internal audit 9 91 80
2024 Evaluation 13 87 165
2024 Data sciences 10 90 200
2024 Policy 13 87 970
2024 Project management 13 87 845
2024 Other services to the public 9 91 2545
2024 None of the above 9 91 1510
2022 Client contact centre 5 95 4915
2022 Health care practitioners 5 95 250
2022 Federal regulators 13 87 110
2022 Compliance, inspection and enforcement 7 93 1035
2022 Communications or public affairs 7 93 315
2022 Access to information and privacy 3 97 270
2022 Security 10 90 125
2022 Legal services 12 88 45
2022 Administration and operations 7 93 4065
2022 Human resources 5 95 1040
2022 Financial management 3 97 445
2022 Real property 8 92 80
2022 Information management 10 90 360
2022 Information technology 5 95 1075
2022 Internal audit 7 93 95
2022 Evaluation 10 90 245
2022 Data sciences 8 92 200
2022 Policy 7 93 1005
2022 Project management 8 92 1055
2022 Other services to the public 7 93 2400
2022 None of the above 6 94 1670
2020 Client contact centre 5 95 4360
2020 Health care practitioners 3 97 195
2020 Federal regulators 11 89 90
2020 Compliance, inspection and enforcement 7 93 850
2020 Communications or public affairs 6 94 265
2020 Access to information and privacy 6 94 180
2020 Security 7 93 105
2020 Science and technology 19 81 25
2020 Administration and operations 7 93 3935
2020 Human resources 6 94 850
2020 Financial management 5 95 470
2020 Information management 3 97 275
2020 Information technology 4 96 930
2020 Evaluation 7 93 125
2020 Data sciences 7 93 180
2020 Policy 7 93 995
2020 Project management 7 93 855
2020 Other services to the public 7 93 2385
2020 None of the above 5 95 1495
2019 Client contact centre 7 93 3065
2019 Health care practitioners 7 93 165
2019 Federal regulators 12 88 105
2019 Compliance, inspection and enforcement 9 91 710
2019 Communications or public affairs 7 93 265
2019 Security 7 93 100
2019 Administration and operations 7 93 3135
2019 Human resources 8 92 740
2019 Financial management 8 92 430
2019 Material management 0 100 20
2019 Information management 10 90 255
2019 Information technology 5 95 900
2019 Internal audit 9 91 75
2019 Evaluation 11 89 130
2019 Data sciences 6 94 145
2019 Policy 7 93 885
2019 Project management 11 89 770
2019 Other services to the public 8 92 1925
2019 None of the above 8 92 1345

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 23 77 390
2024 Compliance, inspection and enforcement 24 76 130
2024 Administration and operations 26 74 425
2024 Human resources 28 72 80
2024 Financial management 25 75 40
2024 Procurement 39 61 15
2024 Information management 35 65 25
2024 Information technology 21 79 65
2024 Data sciences 34 66 20
2024 Policy 28 72 125
2024 Project management 24 76 105
2024 Other services to the public 19 81 215
2024 None of the above 25 75 130
2022 Client contact centre 20 80 235
2022 Health care practitioners 52 48 10
2022 Federal regulators 22 78 15
2022 Compliance, inspection and enforcement 23 77 75
2022 Communications or public affairs 19 81 25
2022 Security 11 89 10
2022 Administration and operations 19 81 285
2022 Human resources 28 72 55
2022 Financial management 6 94 15
2022 Information management 38 62 35
2022 Information technology 25 75 60
2022 Evaluation 21 79 25
2022 Data sciences 23 77 20
2022 Policy 37 63 80
2022 Project management 29 71 85
2022 Other services to the public 27 73 170
2022 None of the above 17 83 100
2020 Client contact centre 23 77 225
2020 Compliance, inspection and enforcement 34 66 60
2020 Communications or public affairs 34 66 15
2020 Administration and operations 31 69 260
2020 Human resources 17 83 50
2020 Financial management 44 56 25
2020 Information technology 46 54 40
2020 Data sciences 41 59 10
2020 Policy 35 65 75
2020 Project management 39 61 65
2020 Other services to the public 31 69 155
2020 None of the above 28 72 70
2019 Client contact centre 32 68 210
2019 Compliance, inspection and enforcement 31 69 60
2019 Communications or public affairs 37 63 20
2019 Administration and operations 33 67 225
2019 Human resources 22 78 50
2019 Financial management 39 61 40
2019 Information management 50 50 25
2019 Information technology 38 62 40
2019 Evaluation 46 54 10
2019 Policy 31 69 60
2019 Project management 38 62 80
2019 Other services to the public 34 66 150
2019 None of the above 38 62 100

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 65 35 390
2024 Health care practitioners 72 28 15
2024 Intelligence analysts 72 28 15
2024 Federal regulators 66 34 15
2024 Compliance, inspection and enforcement 75 25 130
2024 Communications or public affairs 88 12 30
2024 Access to information and privacy 89 11 10
2024 Administration and operations 73 27 425
2024 Human resources 79 21 80
2024 Financial management 72 28 40
2024 Procurement 66 34 15
2024 Real property 49 51 10
2024 Information management 76 24 25
2024 Information technology 69 31 65
2024 Evaluation 78 22 20
2024 Data sciences 70 30 20
2024 Policy 79 21 125
2024 Project management 82 18 105
2024 Other services to the public 70 30 215
2024 None of the above 72 28 130
2022 Client contact centre 71 29 235
2022 Health care practitioners 85 15 10
2022 Federal regulators 88 12 15
2022 Compliance, inspection and enforcement 76 24 75
2022 Communications or public affairs 73 27 25
2022 Security 80 20 10
2022 Administration and operations 77 23 285
2022 Human resources 61 39 55
2022 Financial management 68 32 15
2022 Information management 73 27 35
2022 Information technology 76 24 60
2022 Evaluation 88 12 25
2022 Data sciences 78 22 20
2022 Policy 86 14 80
2022 Project management 84 16 85
2022 Other services to the public 72 28 170
2022 None of the above 69 31 100
2020 Client contact centre 75 25 225
2020 Compliance, inspection and enforcement 78 22 60
2020 Access to information and privacy 100 0 10
2020 Administration and operations 82 18 260
2020 Human resources 82 18 50
2020 Information technology 64 36 40
2020 Policy 85 15 75
2020 Project management 75 25 65
2020 Other services to the public 74 26 155
2020 None of the above 85 15 70
2019 Client contact centre 69 31 210
2019 Compliance, inspection and enforcement 70 30 60
2019 Administration and operations 76 24 225
2019 Human resources 90 10 50
2019 Financial management 82 18 40
2019 Information management 64 36 25
2019 Information technology 79 21 40
2019 Policy 84 16 60
2019 Project management 83 17 80
2019 Other services to the public 69 31 150
2019 None of the above 70 30 100

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 2 98 390
2024 Health care practitioners 0 100 15
2024 Compliance, inspection and enforcement 4 96 130
2024 Access to information and privacy 0 100 10
2024 Administration and operations 2 98 425
2024 Procurement 0 100 15
2024 Real property 0 100 10
2024 Evaluation 0 100 20
2024 Policy 5 95 125
2022 Client contact centre 2 98 235
2022 Health care practitioners 0 100 10
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 1 99 75
2022 Communications or public affairs 0 100 25
2022 Security 9 91 10
2022 Administration and operations 4 96 285
2022 Human resources 6 94 55
2022 Financial management 0 100 15
2022 Information management 3 97 35
2022 Information technology 1 99 60
2022 Evaluation 12 88 25
2022 Data sciences 0 100 20
2022 Policy 7 93 80
2022 Project management 3 97 85
2022 Other services to the public 4 96 170
2022 None of the above 4 96 100
2020 Communications or public affairs 0 100 15
2020 Administration and operations 3 97 260
2020 Data sciences 0 100 10
2019 Client contact centre 2 98 210
2019 Federal regulators 0 100 15
2019 Communications or public affairs 0 100 20
2019 Administration and operations 4 96 225
2019 Evaluation 0 100 10
2019 Project management 10 90 80
2019 Other services to the public 5 95 150

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 0 100 15
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 0 100 130
2024 Communications or public affairs 0 100 30
2024 Access to information and privacy 0 100 10
2024 Human resources 0 100 80
2024 Financial management 0 100 40
2024 Procurement 0 100 15
2024 Real property 0 100 10
2024 Information management 0 100 25
2024 Evaluation 0 100 20
2024 Data sciences 0 100 20
2024 Project management 0 100 105
2024 None of the above 0 100 130
2022 Client contact centre 0 100 235
2022 Health care practitioners 0 100 10
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 0 100 75
2022 Communications or public affairs 0 100 25
2022 Security 0 100 10
2022 Administration and operations 1 99 285
2022 Human resources 0 100 55
2022 Financial management 0 100 15
2022 Information management 0 100 35
2022 Information technology 1 99 60
2022 Evaluation 0 100 25
2022 Data sciences 0 100 20
2022 Policy 0 100 80
2022 Project management 0 100 85
2022 Other services to the public 0 100 170
2022 None of the above 1 99 100
2020 Client contact centre 0 100 225
2020 Federal regulators 0 100 10
2020 Compliance, inspection and enforcement 0 100 60
2020 Communications or public affairs 0 100 15
2020 Access to information and privacy 0 100 10
2020 Administration and operations 0 100 260
2020 Human resources 0 100 50
2020 Financial management 0 100 25
2020 Information technology 0 100 40
2020 Data sciences 0 100 10
2020 Policy 0 100 75
2020 Project management 0 100 65
2019 Federal regulators 0 100 15
2019 Compliance, inspection and enforcement 0 100 60
2019 Communications or public affairs 0 100 20
2019 Administration and operations 0 100 225
2019 Information management 0 100 25
2019 Information technology 0 100 40
2019 Evaluation 0 100 10
2019 Policy 0 100 60
2019 Other services to the public 0 100 150
2019 None of the above 0 100 100

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 8 92 390
2024 Health care practitioners 0 100 15
2024 Intelligence analysts 0 100 15
2024 Compliance, inspection and enforcement 11 89 130
2024 Administration and operations 7 93 425
2024 Human resources 8 92 80
2024 Procurement 0 100 15
2024 Real property 0 100 10
2024 Information management 23 77 25
2024 Information technology 20 80 65
2024 Policy 7 93 125
2024 Project management 6 94 105
2024 Other services to the public 8 92 215
2024 None of the above 11 89 130
2022 Client contact centre 5 95 235
2022 Health care practitioners 0 100 10
2022 Federal regulators 20 80 15
2022 Compliance, inspection and enforcement 9 91 75
2022 Communications or public affairs 14 86 25
2022 Security 11 89 10
2022 Administration and operations 6 94 285
2022 Human resources 9 91 55
2022 Financial management 6 94 15
2022 Information management 10 90 35
2022 Information technology 16 84 60
2022 Evaluation 5 95 25
2022 Data sciences 38 62 20
2022 Policy 13 87 80
2022 Project management 8 92 85
2022 Other services to the public 9 91 170
2022 None of the above 6 94 100
2020 Client contact centre 3 97 225
2020 Federal regulators 0 100 10
2020 Compliance, inspection and enforcement 10 90 60
2020 Administration and operations 4 96 260
2020 Data sciences 0 100 10
2020 Policy 8 92 75
2020 Other services to the public 4 96 155
2020 None of the above 11 89 70
2019 Client contact centre 7 93 210
2019 Compliance, inspection and enforcement 16 84 60
2019 Communications or public affairs 0 100 20
2019 Administration and operations 7 93 225
2019 Other services to the public 4 96 150

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 21 79 390
2024 Compliance, inspection and enforcement 12 88 130
2024 Communications or public affairs 0 100 30
2024 Access to information and privacy 0 100 10
2024 Administration and operations 9 91 425
2024 Procurement 0 100 15
2024 Information management 24 76 25
2024 Information technology 11 89 65
2024 Data sciences 0 100 20
2024 Policy 5 95 125
2024 Other services to the public 22 78 215
2024 None of the above 10 90 130
2022 Client contact centre 15 85 235
2022 Health care practitioners 8 92 10
2022 Federal regulators 23 77 15
2022 Compliance, inspection and enforcement 9 91 75
2022 Communications or public affairs 5 95 25
2022 Security 11 89 10
2022 Administration and operations 10 90 285
2022 Human resources 4 96 55
2022 Financial management 0 100 15
2022 Information management 6 94 35
2022 Information technology 9 91 60
2022 Evaluation 9 91 25
2022 Data sciences 11 89 20
2022 Policy 9 91 80
2022 Project management 14 86 85
2022 Other services to the public 21 79 170
2022 None of the above 10 90 100
2020 Client contact centre 19 81 225
2020 Compliance, inspection and enforcement 13 87 60
2020 Access to information and privacy 0 100 10
2020 Administration and operations 11 89 260
2020 Human resources 0 100 50
2020 Data sciences 0 100 10
2020 Other services to the public 11 89 155
2020 None of the above 7 93 70
2019 Client contact centre 25 75 210
2019 Federal regulators 0 100 15
2019 Compliance, inspection and enforcement 18 82 60
2019 Administration and operations 9 91 225
2019 Financial management 0 100 40
2019 Evaluation 0 100 10
2019 Policy 0 100 60
2019 Other services to the public 26 74 150
2019 None of the above 9 91 100

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 16 84 390
2024 Compliance, inspection and enforcement 14 86 130
2024 Administration and operations 13 87 425
2024 Human resources 12 88 80
2024 Financial management 20 80 40
2024 Procurement 27 73 15
2024 Information technology 25 75 65
2024 Policy 14 86 125
2024 Project management 12 88 105
2024 Other services to the public 16 84 215
2024 None of the above 19 81 130
2022 Client contact centre 14 86 235
2022 Health care practitioners 8 92 10
2022 Federal regulators 7 93 15
2022 Compliance, inspection and enforcement 14 86 75
2022 Communications or public affairs 14 86 25
2022 Security 9 91 10
2022 Administration and operations 12 88 285
2022 Human resources 24 76 55
2022 Financial management 20 80 15
2022 Information management 15 85 35
2022 Information technology 18 82 60
2022 Evaluation 3 97 25
2022 Data sciences 23 77 20
2022 Policy 4 96 80
2022 Project management 11 89 85
2022 Other services to the public 11 89 170
2022 None of the above 19 81 100
2020 Client contact centre 10 90 225
2020 Administration and operations 5 95 260
2020 Financial management 0 100 25
2020 Policy 8 92 75
2020 Project management 11 89 65
2020 Other services to the public 11 89 155
2019 Client contact centre 10 90 210
2019 Compliance, inspection and enforcement 16 84 60
2019 Communications or public affairs 0 100 20
2019 Administration and operations 8 92 225
2019 Information technology 14 86 40
2019 Evaluation 0 100 10
2019 Other services to the public 5 95 150
2019 None of the above 11 89 100

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 35 65 380
2024 Intelligence analysts 32 68 15
2024 Federal regulators 34 66 15
2024 Compliance, inspection and enforcement 27 73 130
2024 Access to information and privacy 53 47 10
2024 Administration and operations 30 70 420
2024 Human resources 22 78 80
2024 Financial management 48 52 40
2024 Information management 28 72 25
2024 Information technology 34 66 65
2024 Evaluation 31 69 20
2024 Data sciences 39 61 20
2024 Policy 30 70 125
2024 Project management 33 67 105
2024 Other services to the public 30 70 215
2024 None of the above 26 74 125
2022 Client contact centre 21 79 230
2022 Health care practitioners 8 92 10
2022 Federal regulators 35 65 15
2022 Compliance, inspection and enforcement 34 66 75
2022 Communications or public affairs 27 73 25
2022 Security 56 44 10
2022 Administration and operations 30 70 285
2022 Human resources 29 71 55
2022 Financial management 21 79 15
2022 Information management 28 72 35
2022 Information technology 24 76 60
2022 Evaluation 22 78 25
2022 Data sciences 11 89 20
2022 Policy 26 74 80
2022 Project management 28 72 85
2022 Other services to the public 25 75 170
2022 None of the above 25 75 100
2020 Client contact centre 27 73 225
2020 Compliance, inspection and enforcement 37 63 60
2020 Communications or public affairs 35 65 15
2020 Administration and operations 31 69 260
2020 Human resources 25 75 50
2020 Financial management 36 64 25
2020 Information technology 16 84 40
2020 Policy 36 64 75
2020 Project management 27 73 65
2020 Other services to the public 29 71 155
2020 None of the above 24 76 70
2019 Client contact centre 26 74 210
2019 Compliance, inspection and enforcement 19 81 55
2019 Administration and operations 29 71 225
2019 Human resources 34 66 50
2019 Financial management 38 62 35
2019 Information management 24 76 25
2019 Information technology 20 80 40
2019 Policy 22 78 60
2019 Project management 35 65 80
2019 Other services to the public 35 65 145
2019 None of the above 27 73 100

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 30 70 380
2024 Intelligence analysts 54 46 15
2024 Compliance, inspection and enforcement 15 85 130
2024 Administration and operations 22 78 420
2024 Human resources 21 79 80
2024 Financial management 44 56 40
2024 Information management 27 73 25
2024 Information technology 26 74 65
2024 Evaluation 21 79 20
2024 Policy 23 77 125
2024 Project management 25 75 105
2024 Other services to the public 24 76 215
2024 None of the above 17 83 125
2022 Client contact centre 20 80 230
2022 Health care practitioners 25 75 10
2022 Federal regulators 15 85 15
2022 Compliance, inspection and enforcement 20 80 75
2022 Communications or public affairs 20 80 25
2022 Security 29 71 10
2022 Administration and operations 17 83 285
2022 Human resources 21 79 55
2022 Financial management 23 77 15
2022 Information management 34 66 35
2022 Information technology 24 76 60
2022 Evaluation 16 84 25
2022 Data sciences 33 67 20
2022 Policy 22 78 80
2022 Project management 20 80 85
2022 Other services to the public 19 81 170
2022 None of the above 14 86 100
2020 Client contact centre 20 80 225
2020 Compliance, inspection and enforcement 28 72 60
2020 Administration and operations 21 79 260
2020 Human resources 13 87 50
2020 Information technology 25 75 40
2020 Data sciences 42 58 10
2020 Policy 29 71 75
2020 Project management 19 81 65
2020 Other services to the public 19 81 155
2020 None of the above 20 80 70
2019 Client contact centre 26 74 210
2019 Compliance, inspection and enforcement 23 77 55
2019 Administration and operations 24 76 225
2019 Human resources 14 86 50
2019 Information technology 22 78 40
2019 Policy 21 79 60
2019 Project management 26 74 80
2019 Other services to the public 19 81 145
2019 None of the above 23 77 100

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 20 80 380
2024 Compliance, inspection and enforcement 11 89 130
2024 Access to information and privacy 55 45 10
2024 Administration and operations 16 84 420
2024 Human resources 17 83 80
2024 Financial management 27 73 40
2024 Information technology 25 75 65
2024 Policy 21 79 125
2024 Project management 18 82 105
2024 Other services to the public 17 83 215
2024 None of the above 14 86 125
2022 Client contact centre 11 89 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 13 87 15
2022 Compliance, inspection and enforcement 18 82 75
2022 Communications or public affairs 10 90 25
2022 Security 20 80 10
2022 Administration and operations 16 84 285
2022 Human resources 13 87 55
2022 Financial management 22 78 15
2022 Information management 10 90 35
2022 Information technology 14 86 60
2022 Evaluation 13 87 25
2022 Data sciences 6 94 20
2022 Policy 10 90 80
2022 Project management 17 83 85
2022 Other services to the public 13 87 170
2022 None of the above 12 88 100
2020 Client contact centre 19 81 225
2020 Federal regulators 50 50 10
2020 Compliance, inspection and enforcement 23 77 60
2020 Administration and operations 17 83 260
2020 Financial management 36 64 25
2020 Information technology 16 84 40
2020 Policy 19 81 75
2020 Project management 14 86 65
2020 Other services to the public 18 82 155
2020 None of the above 12 88 70
2019 Client contact centre 11 89 210
2019 Compliance, inspection and enforcement 12 88 55
2019 Communications or public affairs 0 100 20
2019 Administration and operations 18 82 225
2019 Human resources 18 82 50
2019 Financial management 13 87 35
2019 Information management 24 76 25
2019 Information technology 17 83 40
2019 Policy 18 82 60
2019 Project management 25 75 80
2019 Other services to the public 19 81 145
2019 None of the above 21 79 100

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 8 92 380
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 4 96 130
2024 Communications or public affairs 0 100 30
2024 Administration and operations 8 92 420
2024 Procurement 0 100 15
2024 Real property 0 100 10
2024 Information technology 18 82 65
2024 Policy 7 93 125
2024 Project management 7 93 105
2024 Other services to the public 6 94 215
2022 Client contact centre 10 90 230
2022 Health care practitioners 23 77 10
2022 Federal regulators 13 87 15
2022 Compliance, inspection and enforcement 11 89 75
2022 Communications or public affairs 13 87 25
2022 Security 11 89 10
2022 Administration and operations 9 91 285
2022 Human resources 10 90 55
2022 Financial management 0 100 15
2022 Information management 14 86 35
2022 Information technology 16 84 60
2022 Evaluation 0 100 25
2022 Data sciences 11 89 20
2022 Policy 7 93 80
2022 Project management 10 90 85
2022 Other services to the public 9 91 170
2022 None of the above 8 92 100
2020 Client contact centre 8 92 225
2020 Administration and operations 8 92 260
2020 Information technology 0 100 40
2020 Data sciences 0 100 10
2020 Policy 13 87 75
2020 Other services to the public 6 94 155
2019 Client contact centre 9 91 210
2019 Communications or public affairs 0 100 20
2019 Administration and operations 7 93 225
2019 Evaluation 0 100 10
2019 Project management 12 88 80
2019 Other services to the public 7 93 145
2019 None of the above 7 93 100

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 22 78 380
2024 Compliance, inspection and enforcement 21 79 130
2024 Communications or public affairs 31 69 30
2024 Administration and operations 25 75 420
2024 Human resources 19 81 80
2024 Financial management 20 80 40
2024 Real property 0 100 10
2024 Information management 32 68 25
2024 Information technology 16 84 65
2024 Policy 26 74 125
2024 Project management 30 70 105
2024 Other services to the public 20 80 215
2024 None of the above 29 71 125
2022 Client contact centre 14 86 230
2022 Health care practitioners 8 92 10
2022 Federal regulators 40 60 15
2022 Compliance, inspection and enforcement 33 67 75
2022 Communications or public affairs 32 68 25
2022 Security 29 71 10
2022 Administration and operations 20 80 285
2022 Human resources 23 77 55
2022 Financial management 0 100 15
2022 Information management 21 79 35
2022 Information technology 12 88 60
2022 Evaluation 12 88 25
2022 Data sciences 27 73 20
2022 Policy 27 73 80
2022 Project management 28 72 85
2022 Other services to the public 30 70 170
2022 None of the above 14 86 100
2020 Client contact centre 24 76 225
2020 Compliance, inspection and enforcement 30 70 60
2020 Communications or public affairs 40 60 15
2020 Administration and operations 22 78 260
2020 Human resources 25 75 50
2020 Financial management 37 63 25
2020 Information technology 28 72 40
2020 Data sciences 41 59 10
2020 Policy 19 81 75
2020 Project management 25 75 65
2020 Other services to the public 23 77 155
2020 None of the above 24 76 70
2019 Client contact centre 28 72 210
2019 Federal regulators 54 46 15
2019 Compliance, inspection and enforcement 19 81 55
2019 Communications or public affairs 31 69 20
2019 Administration and operations 30 70 225
2019 Human resources 33 67 50
2019 Financial management 19 81 35
2019 Information management 31 69 25
2019 Information technology 25 75 40
2019 Policy 28 72 60
2019 Project management 38 62 80
2019 Other services to the public 27 73 145
2019 None of the above 23 77 100

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 22 78 380
2024 Federal regulators 35 65 15
2024 Compliance, inspection and enforcement 25 75 130
2024 Communications or public affairs 39 61 30
2024 Administration and operations 22 78 420
2024 Human resources 16 84 80
2024 Financial management 28 72 40
2024 Real property 44 56 10
2024 Information technology 35 65 65
2024 Data sciences 29 71 20
2024 Policy 16 84 125
2024 Project management 18 82 105
2024 Other services to the public 19 81 215
2024 None of the above 17 83 125
2022 Client contact centre 17 83 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 26 74 15
2022 Compliance, inspection and enforcement 26 74 75
2022 Communications or public affairs 22 78 25
2022 Security 8 92 10
2022 Administration and operations 18 82 285
2022 Human resources 27 73 55
2022 Financial management 33 67 15
2022 Information management 13 87 35
2022 Information technology 24 76 60
2022 Evaluation 3 97 25
2022 Data sciences 14 86 20
2022 Policy 21 79 80
2022 Project management 23 77 85
2022 Other services to the public 19 81 170
2022 None of the above 13 87 100
2020 Client contact centre 14 86 225
2020 Compliance, inspection and enforcement 18 82 60
2020 Communications or public affairs 41 59 15
2020 Administration and operations 17 83 260
2020 Human resources 17 83 50
2020 Financial management 20 80 25
2020 Information technology 18 82 40
2020 Policy 24 76 75
2020 Project management 16 84 65
2020 Other services to the public 15 85 155
2020 None of the above 18 82 70
2019 Client contact centre 13 87 210
2019 Compliance, inspection and enforcement 26 74 55
2019 Administration and operations 24 76 225
2019 Human resources 15 85 50
2019 Financial management 16 84 35
2019 Information management 34 66 25
2019 Information technology 12 88 40
2019 Policy 25 75 60
2019 Project management 27 73 80
2019 Other services to the public 23 77 145
2019 None of the above 15 85 100

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 7 93 380
2024 Health care practitioners 0 100 15
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 9 91 130
2024 Access to information and privacy 0 100 10
2024 Administration and operations 7 93 420
2024 Human resources 13 87 80
2024 Financial management 17 83 40
2024 Real property 0 100 10
2024 Information technology 10 90 65
2024 Policy 6 94 125
2024 Project management 7 93 105
2024 Other services to the public 7 93 215
2022 Client contact centre 2 98 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 9 91 75
2022 Communications or public affairs 8 92 25
2022 Security 9 91 10
2022 Administration and operations 6 94 285
2022 Human resources 4 96 55
2022 Financial management 7 93 15
2022 Information management 8 92 35
2022 Information technology 3 97 60
2022 Evaluation 0 100 25
2022 Data sciences 6 94 20
2022 Policy 3 97 80
2022 Project management 8 92 85
2022 Other services to the public 6 94 170
2022 None of the above 1 99 100
2020 Client contact centre 5 95 225
2020 Federal regulators 0 100 10
2020 Administration and operations 3 97 260
2020 Financial management 0 100 25
2020 Information technology 0 100 40
2020 Data sciences 0 100 10
2020 Policy 8 92 75
2019 Client contact centre 8 92 210
2019 Communications or public affairs 0 100 20
2019 Administration and operations 4 96 225
2019 Financial management 0 100 35
2019 Information management 0 100 25
2019 Project management 9 91 80
2019 Other services to the public 4 96 145
2019 None of the above 8 92 100

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 5 95 380
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 4 96 130
2024 Access to information and privacy 0 100 10
2024 Administration and operations 3 97 420
2024 Real property 0 100 10
2024 Other services to the public 2 98 215
2024 None of the above 5 95 125
2022 Client contact centre 3 97 230
2022 Health care practitioners 14 86 10
2022 Federal regulators 7 93 15
2022 Compliance, inspection and enforcement 3 97 75
2022 Communications or public affairs 10 90 25
2022 Security 0 100 10
2022 Administration and operations 3 97 285
2022 Human resources 0 100 55
2022 Financial management 0 100 15
2022 Information management 11 89 35
2022 Information technology 1 99 60
2022 Evaluation 0 100 25
2022 Data sciences 0 100 20
2022 Policy 6 94 80
2022 Project management 4 96 85
2022 Other services to the public 6 94 170
2022 None of the above 1 99 100
2020 Federal regulators 0 100 10
2020 Financial management 0 100 25
2020 Information technology 0 100 40
2019 Federal regulators 0 100 15
2019 Communications or public affairs 0 100 20
2019 Administration and operations 2 98 225
2019 Financial management 0 100 35
2019 Information management 0 100 25
2019 Evaluation 0 100 10
2019 Policy 8 92 60
2019 Other services to the public 5 95 145

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 5 95 380
2024 Health care practitioners 0 100 15
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 5 95 130
2024 Access to information and privacy 0 100 10
2024 Administration and operations 5 95 420
2024 Human resources 6 94 80
2024 Procurement 0 100 15
2024 Real property 0 100 10
2024 Policy 5 95 125
2024 Project management 7 93 105
2024 Other services to the public 4 96 215
2024 None of the above 10 90 125
2022 Client contact centre 4 96 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 8 92 75
2022 Communications or public affairs 3 97 25
2022 Security 0 100 10
2022 Administration and operations 6 94 285
2022 Human resources 0 100 55
2022 Financial management 7 93 15
2022 Information management 8 92 35
2022 Information technology 5 95 60
2022 Evaluation 0 100 25
2022 Data sciences 9 91 20
2022 Policy 8 92 80
2022 Project management 6 94 85
2022 Other services to the public 4 96 170
2022 None of the above 6 94 100
2020 Client contact centre 8 92 225
2020 Federal regulators 0 100 10
2020 Administration and operations 6 94 260
2020 Data sciences 0 100 10
2020 Policy 9 91 75
2020 Project management 8 92 65
2020 Other services to the public 9 91 155
2019 Client contact centre 7 93 210
2019 Federal regulators 0 100 15
2019 Compliance, inspection and enforcement 9 91 55
2019 Administration and operations 8 92 225
2019 Policy 10 90 60
2019 Project management 13 87 80
2019 Other services to the public 11 89 145
2019 None of the above 9 91 100

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 18 82 380
2024 Compliance, inspection and enforcement 21 79 130
2024 Communications or public affairs 21 79 30
2024 Administration and operations 23 77 420
2024 Human resources 16 84 80
2024 Financial management 12 88 40
2024 Real property 0 100 10
2024 Information technology 20 80 65
2024 Evaluation 21 79 20
2024 Policy 19 81 125
2024 Project management 17 83 105
2024 Other services to the public 14 86 215
2024 None of the above 17 83 125
2022 Client contact centre 16 84 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 14 86 15
2022 Compliance, inspection and enforcement 16 84 75
2022 Communications or public affairs 16 84 25
2022 Security 8 92 10
2022 Administration and operations 18 82 285
2022 Human resources 12 88 55
2022 Financial management 12 88 15
2022 Information management 16 84 35
2022 Information technology 7 93 60
2022 Evaluation 16 84 25
2022 Data sciences 34 66 20
2022 Policy 20 80 80
2022 Project management 13 87 85
2022 Other services to the public 14 86 170
2022 None of the above 17 83 100
2020 Client contact centre 26 74 225
2020 Compliance, inspection and enforcement 17 83 60
2020 Access to information and privacy 0 100 10
2020 Administration and operations 21 79 260
2020 Human resources 23 77 50
2020 Policy 20 80 75
2020 Project management 24 76 65
2020 Other services to the public 21 79 155
2020 None of the above 25 75 70
2019 Client contact centre 19 81 210
2019 Compliance, inspection and enforcement 19 81 55
2019 Communications or public affairs 42 58 20
2019 Administration and operations 20 80 225
2019 Human resources 19 81 50
2019 Information technology 12 88 40
2019 Policy 17 83 60
2019 Project management 13 87 80
2019 Other services to the public 23 77 145
2019 None of the above 12 88 100

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 2 98 380
2024 Health care practitioners 0 100 15
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 15
2024 Access to information and privacy 0 100 10
2024 Administration and operations 3 97 420
2024 Procurement 0 100 15
2024 Information management 0 100 25
2024 Data sciences 0 100 20
2024 None of the above 0 100 125
2022 Client contact centre 4 96 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 6 94 15
2022 Compliance, inspection and enforcement 0 100 75
2022 Communications or public affairs 0 100 25
2022 Security 0 100 10
2022 Administration and operations 3 97 285
2022 Human resources 0 100 55
2022 Financial management 0 100 15
2022 Information management 3 97 35
2022 Information technology 5 95 60
2022 Evaluation 4 96 25
2022 Data sciences 6 94 20
2022 Policy 0 100 80
2022 Project management 1 99 85
2022 Other services to the public 3 97 170
2022 None of the above 2 98 100
2020 Federal regulators 0 100 10
2020 Communications or public affairs 0 100 15
2020 Access to information and privacy 0 100 10
2020 Human resources 0 100 50
2020 Financial management 0 100 25
2020 Data sciences 0 100 10
2020 Policy 0 100 75
2020 Project management 0 100 65
2020 None of the above 0 100 70
2019 Federal regulators 0 100 15
2019 Compliance, inspection and enforcement 0 100 55
2019 Communications or public affairs 0 100 20
2019 Human resources 0 100 50
2019 Information technology 0 100 40
2019 Evaluation 0 100 10
2019 Project management 0 100 80
2019 Other services to the public 0 100 145

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 33 67 380
2024 Health care practitioners 29 71 15
2024 Intelligence analysts 0 100 15
2024 Federal regulators 30 70 15
2024 Compliance, inspection and enforcement 46 54 130
2024 Communications or public affairs 27 73 30
2024 Administration and operations 32 68 420
2024 Human resources 43 57 80
2024 Financial management 29 71 40
2024 Procurement 28 72 15
2024 Information management 25 75 25
2024 Information technology 26 74 65
2024 Evaluation 46 54 20
2024 Data sciences 29 71 20
2024 Policy 37 63 125
2024 Project management 39 61 105
2024 Other services to the public 40 60 215
2024 None of the above 38 62 125
2022 Client contact centre 24 76 230
2022 Health care practitioners 30 70 10
2022 Federal regulators 42 58 15
2022 Compliance, inspection and enforcement 30 70 75
2022 Communications or public affairs 14 86 25
2022 Security 19 81 10
2022 Administration and operations 22 78 285
2022 Human resources 14 86 55
2022 Financial management 13 87 15
2022 Information management 14 86 35
2022 Information technology 15 85 60
2022 Evaluation 47 53 25
2022 Data sciences 18 82 20
2022 Policy 31 69 80
2022 Project management 21 79 85
2022 Other services to the public 29 71 170
2022 None of the above 23 77 100
2020 Client contact centre 21 79 225
2020 Compliance, inspection and enforcement 23 77 60
2020 Administration and operations 23 77 260
2020 Human resources 29 71 50
2020 Information technology 29 71 40
2020 Policy 18 82 75
2020 Project management 28 72 65
2020 Other services to the public 27 73 155
2020 None of the above 26 74 70
2019 Client contact centre 19 81 210
2019 Compliance, inspection and enforcement 30 70 55
2019 Administration and operations 23 77 225
2019 Human resources 23 77 50
2019 Financial management 16 84 35
2019 Information management 25 75 25
2019 Information technology 24 76 40
2019 Policy 29 71 60
2019 Project management 20 80 80
2019 Other services to the public 23 77 145
2019 None of the above 15 85 100

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Health care practitioners 0 100 15
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 0 100 130
2024 Communications or public affairs 0 100 30
2024 Access to information and privacy 0 100 10
2024 Administration and operations 0 100 420
2024 Financial management 0 100 40
2024 Procurement 0 100 15
2024 Real property 0 100 10
2024 Evaluation 0 100 20
2024 Data sciences 0 100 20
2024 Project management 0 100 105
2024 Other services to the public 0 100 215
2022 Client contact centre 0 100 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 0 100 75
2022 Communications or public affairs 0 100 25
2022 Security 0 100 10
2022 Administration and operations 0 100 285
2022 Human resources 0 100 55
2022 Financial management 0 100 15
2022 Information management 0 100 35
2022 Information technology 0 100 60
2022 Evaluation 0 100 25
2022 Data sciences 0 100 20
2022 Policy 0 100 80
2022 Project management 0 100 85
2022 Other services to the public 0 100 170
2022 None of the above 0 100 100
2020 Federal regulators 0 100 10
2020 Compliance, inspection and enforcement 0 100 60
2020 Communications or public affairs 0 100 15
2020 Access to information and privacy 0 100 10
2020 Administration and operations 0 100 260
2020 Human resources 0 100 50
2020 Financial management 0 100 25
2020 Information technology 0 100 40
2020 Data sciences 0 100 10
2020 Policy 0 100 75
2020 Project management 0 100 65
2020 Other services to the public 0 100 155
2020 None of the above 0 100 70
2019 Client contact centre 0 100 210
2019 Federal regulators 0 100 15
2019 Compliance, inspection and enforcement 0 100 55
2019 Administration and operations 0 100 225
2019 Human resources 0 100 50
2019 Financial management 0 100 35
2019 Information management 0 100 25
2019 Information technology 0 100 40
2019 Evaluation 0 100 10
2019 Policy 0 100 60
2019 Project management 0 100 80
2019 Other services to the public 0 100 145
2019 None of the above 0 100 100

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 31 69 395
2024 Federal regulators 59 41 15
2024 Compliance, inspection and enforcement 40 60 130
2024 Communications or public affairs 37 63 30
2024 Administration and operations 28 72 425
2024 Human resources 36 64 80
2024 Financial management 20 80 40
2024 Procurement 57 43 15
2024 Information management 23 77 25
2024 Information technology 32 68 65
2024 Evaluation 40 60 20
2024 Data sciences 25 75 20
2024 Policy 32 68 125
2024 Project management 31 69 105
2024 Other services to the public 26 74 220
2024 None of the above 27 73 130
2022 Client contact centre 32 68 230
2022 Health care practitioners 55 45 10
2022 Federal regulators 26 74 15
2022 Compliance, inspection and enforcement 37 63 75
2022 Communications or public affairs 30 70 25
2022 Security 36 64 10
2022 Administration and operations 34 66 285
2022 Human resources 45 55 55
2022 Financial management 26 74 15
2022 Information management 32 68 35
2022 Information technology 34 66 60
2022 Evaluation 36 64 25
2022 Data sciences 26 74 20
2022 Policy 38 62 80
2022 Project management 28 72 85
2022 Other services to the public 32 68 170
2022 None of the above 30 70 100
2020 Client contact centre 27 73 225
2020 Federal regulators 50 50 10
2020 Compliance, inspection and enforcement 28 72 60
2020 Administration and operations 28 72 260
2020 Human resources 29 71 50
2020 Financial management 24 76 25
2020 Information technology 23 77 40
2020 Policy 38 62 75
2020 Project management 32 68 65
2020 Other services to the public 27 73 155
2020 None of the above 28 72 70
2019 Client contact centre 32 68 210
2019 Compliance, inspection and enforcement 44 56 55
2019 Communications or public affairs 32 68 20
2019 Administration and operations 25 75 220
2019 Human resources 31 69 50
2019 Financial management 19 81 35
2019 Information management 21 79 25
2019 Information technology 35 65 40
2019 Policy 32 68 60
2019 Project management 19 81 80
2019 Other services to the public 29 71 145
2019 None of the above 28 72 100

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 10 90 395
2024 Compliance, inspection and enforcement 12 88 130
2024 Communications or public affairs 17 83 30
2024 Administration and operations 9 91 425
2024 Human resources 10 90 80
2024 Information technology 13 87 65
2024 Policy 14 86 125
2024 Project management 8 92 105
2024 Other services to the public 7 93 220
2024 None of the above 12 88 130
2022 Client contact centre 7 93 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 14 86 15
2022 Compliance, inspection and enforcement 6 94 75
2022 Communications or public affairs 19 81 25
2022 Security 16 84 10
2022 Administration and operations 11 89 285
2022 Human resources 13 87 55
2022 Financial management 12 88 15
2022 Information management 16 84 35
2022 Information technology 6 94 60
2022 Evaluation 5 95 25
2022 Data sciences 0 100 20
2022 Policy 12 88 80
2022 Project management 12 88 85
2022 Other services to the public 12 88 170
2022 None of the above 10 90 100
2020 Client contact centre 11 89 225
2020 Compliance, inspection and enforcement 13 87 60
2020 Access to information and privacy 0 100 10
2020 Administration and operations 14 86 260
2020 Human resources 14 86 50
2020 Policy 7 93 75
2020 Project management 17 83 65
2020 Other services to the public 14 86 155
2020 None of the above 11 89 70
2019 Client contact centre 17 83 210
2019 Federal regulators 38 62 15
2019 Compliance, inspection and enforcement 25 75 55
2019 Administration and operations 9 91 220
2019 Human resources 11 89 50
2019 Information technology 15 85 40
2019 Project management 14 86 80
2019 Other services to the public 7 93 145
2019 None of the above 7 93 100

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 3 97 395
2024 Health care practitioners 0 100 15
2024 Compliance, inspection and enforcement 7 93 130
2024 Access to information and privacy 0 100 10
2024 Administration and operations 4 96 425
2024 Real property 0 100 10
2024 Information management 0 100 25
2024 Information technology 7 93 65
2024 Evaluation 0 100 20
2024 Data sciences 0 100 20
2024 Policy 5 95 125
2024 Other services to the public 3 97 220
2022 Client contact centre 4 96 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 6 94 15
2022 Compliance, inspection and enforcement 7 93 75
2022 Communications or public affairs 0 100 25
2022 Security 11 89 10
2022 Administration and operations 2 98 285
2022 Human resources 4 96 55
2022 Financial management 0 100 15
2022 Information management 3 97 35
2022 Information technology 5 95 60
2022 Evaluation 12 88 25
2022 Data sciences 6 94 20
2022 Policy 4 96 80
2022 Project management 0 100 85
2022 Other services to the public 4 96 170
2022 None of the above 4 96 100
2020 Access to information and privacy 0 100 10
2020 Administration and operations 5 95 260
2019 Client contact centre 3 97 210
2019 Federal regulators 0 100 15
2019 Communications or public affairs 0 100 20
2019 Administration and operations 3 97 220
2019 Information management 0 100 25
2019 Evaluation 0 100 10

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 20 80 395
2024 Compliance, inspection and enforcement 31 69 130
2024 Communications or public affairs 23 77 30
2024 Administration and operations 17 83 425
2024 Human resources 7 93 80
2024 Real property 0 100 10
2024 Information technology 9 91 65
2024 Evaluation 28 72 20
2024 Policy 12 88 125
2024 Project management 15 85 105
2024 Other services to the public 22 78 220
2024 None of the above 12 88 130
2022 Client contact centre 22 78 230
2022 Health care practitioners 30 70 10
2022 Federal regulators 29 71 15
2022 Compliance, inspection and enforcement 21 79 75
2022 Communications or public affairs 8 92 25
2022 Security 0 100 10
2022 Administration and operations 17 83 285
2022 Human resources 13 87 55
2022 Financial management 0 100 15
2022 Information management 18 82 35
2022 Information technology 29 71 60
2022 Evaluation 15 85 25
2022 Data sciences 6 94 20
2022 Policy 13 87 80
2022 Project management 12 88 85
2022 Other services to the public 23 77 170
2022 None of the above 16 84 100
2020 Client contact centre 19 81 225
2020 Compliance, inspection and enforcement 18 82 60
2020 Administration and operations 17 83 260
2020 Human resources 13 87 50
2020 Financial management 28 72 25
2020 Policy 8 92 75
2020 Project management 18 82 65
2020 Other services to the public 19 81 155
2020 None of the above 24 76 70
2019 Client contact centre 18 82 210
2019 Compliance, inspection and enforcement 21 79 55
2019 Administration and operations 16 84 220
2019 Human resources 19 81 50
2019 Financial management 16 84 35
2019 Policy 9 91 60
2019 Project management 14 86 80
2019 Other services to the public 20 80 145
2019 None of the above 15 85 100

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 5 95 395
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 8 92 130
2024 Access to information and privacy 0 100 10
2024 Administration and operations 4 96 425
2024 Financial management 0 100 40
2024 Real property 0 100 10
2024 Policy 6 94 125
2024 Project management 6 94 105
2024 Other services to the public 4 96 220
2024 None of the above 4 96 130
2022 Client contact centre 4 96 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 7 93 75
2022 Communications or public affairs 7 93 25
2022 Security 0 100 10
2022 Administration and operations 4 96 285
2022 Human resources 0 100 55
2022 Financial management 0 100 15
2022 Information management 5 95 35
2022 Information technology 7 93 60
2022 Evaluation 9 91 25
2022 Data sciences 11 89 20
2022 Policy 9 91 80
2022 Project management 3 97 85
2022 Other services to the public 3 97 170
2022 None of the above 4 96 100
2020 Client contact centre 4 96 225
2020 Communications or public affairs 0 100 15
2020 Access to information and privacy 0 100 10
2020 Administration and operations 6 94 260
2020 Data sciences 0 100 10
2020 Project management 8 92 65
2019 Client contact centre 5 95 210
2019 Communications or public affairs 0 100 20
2019 Administration and operations 6 94 220
2019 Information management 0 100 25
2019 Evaluation 0 100 10
2019 Other services to the public 6 94 145

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 8 92 395
2024 Intelligence analysts 0 100 15
2024 Compliance, inspection and enforcement 10 90 130
2024 Communications or public affairs 20 80 30
2024 Administration and operations 6 94 425
2024 Real property 0 100 10
2024 Policy 4 96 125
2024 Project management 8 92 105
2024 Other services to the public 7 93 220
2022 Client contact centre 8 92 230
2022 Health care practitioners 23 77 10
2022 Federal regulators 14 86 15
2022 Compliance, inspection and enforcement 14 86 75
2022 Communications or public affairs 4 96 25
2022 Security 0 100 10
2022 Administration and operations 12 88 285
2022 Human resources 6 94 55
2022 Financial management 6 94 15
2022 Information management 13 87 35
2022 Information technology 8 92 60
2022 Evaluation 8 92 25
2022 Data sciences 11 89 20
2022 Policy 7 93 80
2022 Project management 5 95 85
2022 Other services to the public 4 96 170
2022 None of the above 8 92 100
2020 Client contact centre 7 93 225
2020 Communications or public affairs 0 100 15
2020 Access to information and privacy 0 100 10
2020 Administration and operations 7 93 260
2020 Other services to the public 6 94 155
2020 None of the above 12 88 70
2019 Client contact centre 6 94 210
2019 Compliance, inspection and enforcement 11 89 55
2019 Communications or public affairs 0 100 20
2019 Administration and operations 5 95 220
2019 Information management 0 100 25
2019 Policy 0 100 60
2019 Other services to the public 9 91 145
2019 None of the above 8 92 100

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 8 92 395
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 15
2024 Access to information and privacy 0 100 10
2024 Administration and operations 5 95 425
2024 Human resources 9 91 80
2024 Information technology 8 92 65
2024 Evaluation 0 100 20
2024 Data sciences 0 100 20
2024 Policy 4 96 125
2024 Other services to the public 6 94 220
2024 None of the above 3 97 130
2022 Client contact centre 6 94 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 0 100 15
2022 Compliance, inspection and enforcement 7 93 75
2022 Communications or public affairs 8 92 25
2022 Security 0 100 10
2022 Administration and operations 5 95 285
2022 Human resources 5 95 55
2022 Financial management 12 88 15
2022 Information management 8 92 35
2022 Information technology 1 99 60
2022 Evaluation 4 96 25
2022 Data sciences 5 95 20
2022 Policy 5 95 80
2022 Project management 11 89 85
2022 Other services to the public 9 91 170
2022 None of the above 4 96 100
2020 Client contact centre 10 90 225
2020 Compliance, inspection and enforcement 10 90 60
2020 Administration and operations 13 87 260
2020 Financial management 0 100 25
2020 Information technology 0 100 40
2020 Project management 16 84 65
2020 Other services to the public 9 91 155
2019 Client contact centre 14 86 210
2019 Compliance, inspection and enforcement 12 88 55
2019 Administration and operations 9 91 220
2019 Information management 28 72 25
2019 Information technology 15 85 40
2019 Policy 10 90 60
2019 Project management 10 90 80
2019 Other services to the public 9 91 145
2019 None of the above 10 90 100

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 9 91 395
2024 Compliance, inspection and enforcement 8 92 130
2024 Administration and operations 11 89 425
2024 Human resources 13 87 80
2024 Financial management 13 87 40
2024 Real property 0 100 10
2024 Data sciences 0 100 20
2024 Policy 13 87 125
2024 Project management 8 92 105
2024 Other services to the public 8 92 220
2024 None of the above 13 87 130
2022 Client contact centre 9 91 230
2022 Health care practitioners 0 100 10
2022 Federal regulators 6 94 15
2022 Compliance, inspection and enforcement 8 92 75
2022 Communications or public affairs 4 96 25
2022 Security 0 100 10
2022 Administration and operations 9 91 285
2022 Human resources 13 87 55
2022 Financial management 12 88 15
2022 Information management 2 98 35
2022 Information technology 7 93 60
2022 Evaluation 0 100 25
2022 Data sciences 18 82 20
2022 Policy 7 93 80
2022 Project management 13 87 85
2022 Other services to the public 12 88 170
2022 None of the above 5 95 100
2020 Client contact centre 6 94 225
2020 Administration and operations 9 91 260
2020 Human resources 11 89 50
2020 Project management 8 92 65
2020 Other services to the public 10 90 155
2020 None of the above 10 90 70
2019 Client contact centre 8 92 210
2019 Compliance, inspection and enforcement 12 88 55
2019 Administration and operations 10 90 220
2019 Human resources 11 89 50
2019 Information technology 22 78 40
2019 Policy 14 86 60
2019 Project management 9 91 80
2019 Other services to the public 7 93 145
2019 None of the above 5 95 100

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 49 51 395
2024 Health care practitioners 51 49 15
2024 Intelligence analysts 69 31 15
2024 Compliance, inspection and enforcement 43 57 130
2024 Communications or public affairs 44 56 30
2024 Access to information and privacy 56 44 10
2024 Administration and operations 50 50 425
2024 Human resources 47 53 80
2024 Financial management 57 43 40
2024 Real property 50 50 10
2024 Information management 66 34 25
2024 Information technology 54 46 65
2024 Evaluation 51 49 20
2024 Data sciences 65 35 20
2024 Policy 55 45 125
2024 Project management 51 49 105
2024 Other services to the public 52 48 220
2024 None of the above 58 42 130
2022 Client contact centre 45 55 230
2022 Health care practitioners 38 62 10
2022 Federal regulators 52 48 15
2022 Compliance, inspection and enforcement 46 54 75
2022 Communications or public affairs 58 42 25
2022 Security 64 36 10
2022 Administration and operations 46 54 285
2022 Human resources 44 56 55
2022 Financial management 49 51 15
2022 Information management 55 45 35
2022 Information technology 48 52 60
2022 Evaluation 42 58 25
2022 Data sciences 56 44 20
2022 Policy 48 52 80
2022 Project management 48 52 85
2022 Other services to the public 45 55 170
2022 None of the above 48 52 100
2020 Client contact centre 46 54 225
2020 Compliance, inspection and enforcement 50 50 60
2020 Communications or public affairs 65 35 15
2020 Administration and operations 47 53 260
2020 Human resources 41 59 50
2020 Financial management 55 45 25
2020 Information technology 59 41 40
2020 Data sciences 51 49 10
2020 Policy 53 47 75
2020 Project management 49 51 65
2020 Other services to the public 52 48 155
2020 None of the above 50 50 70
2019 Client contact centre 40 60 210
2019 Federal regulators 54 46 15
2019 Compliance, inspection and enforcement 32 68 55
2019 Communications or public affairs 47 53 20
2019 Administration and operations 52 48 220
2019 Human resources 46 54 50
2019 Financial management 57 43 35
2019 Information management 57 43 25
2019 Information technology 40 60 40
2019 Evaluation 48 52 10
2019 Policy 39 61 60
2019 Project management 58 42 80
2019 Other services to the public 50 50 145
2019 None of the above 52 48 100

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 8 92 360
2024 Compliance, inspection and enforcement 9 91 120
2024 Administration and operations 5 95 400
2024 Human resources 9 91 75
2024 Procurement 0 100 10
2024 Information technology 10 90 60
2024 Policy 5 95 120
2024 Other services to the public 6 94 200
2024 None of the above 4 96 125
2022 Client contact centre 10 90 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 6 94 65
2022 Communications or public affairs 0 100 20
2022 Security 0 100 10
2022 Administration and operations 6 94 255
2022 Human resources 4 96 55
2022 Financial management 6 94 15
2022 Information management 6 94 30
2022 Information technology 6 94 55
2022 Evaluation 8 92 20
2022 Data sciences 0 100 15
2022 Policy 3 97 75
2022 Project management 7 93 80
2022 Other services to the public 4 96 160
2022 None of the above 3 97 95
2020 Client contact centre 10 90 205
2020 Communications or public affairs 0 100 15
2020 Access to information and privacy 0 100 10
2020 Administration and operations 7 93 240
2020 Other services to the public 5 95 145
2020 None of the above 11 89 60
2019 Client contact centre 8 92 185
2019 Communications or public affairs 0 100 20
2019 Administration and operations 7 93 190
2019 Other services to the public 8 92 125
2019 None of the above 5 95 90

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 18 82 360
2024 Health care practitioners 0 100 15
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 10 90 120
2024 Communications or public affairs 25 75 25
2024 Administration and operations 12 88 400
2024 Human resources 14 86 75
2024 Financial management 12 88 40
2024 Information technology 16 84 60
2024 Policy 11 89 120
2024 Project management 13 87 95
2024 Other services to the public 13 87 200
2024 None of the above 8 92 125
2022 Client contact centre 16 84 215
2022 Federal regulators 13 87 10
2022 Compliance, inspection and enforcement 9 91 65
2022 Communications or public affairs 38 62 20
2022 Security 17 83 10
2022 Administration and operations 12 88 255
2022 Human resources 20 80 55
2022 Financial management 14 86 15
2022 Information management 21 79 30
2022 Information technology 16 84 55
2022 Evaluation 9 91 20
2022 Data sciences 18 82 15
2022 Policy 22 78 75
2022 Project management 13 87 80
2022 Other services to the public 14 86 160
2022 None of the above 12 88 95
2020 Client contact centre 12 88 205
2020 Administration and operations 16 84 240
2020 Other services to the public 15 85 145
2020 None of the above 11 89 60
2019 Client contact centre 20 80 185
2019 Compliance, inspection and enforcement 11 89 45
2019 Communications or public affairs 39 61 20
2019 Administration and operations 17 83 190
2019 Information management 24 76 25
2019 Policy 30 70 55
2019 Other services to the public 17 83 125
2019 None of the above 14 86 90

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 4 96 360
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 15
2024 Administration and operations 4 96 400
2024 Human resources 0 100 75
2024 Procurement 0 100 10
2024 Real property 0 100 10
2024 Information management 0 100 20
2024 Policy 0 100 120
2024 Other services to the public 4 96 200
2022 Client contact centre 5 95 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 1 99 65
2022 Communications or public affairs 0 100 20
2022 Security 0 100 10
2022 Administration and operations 2 98 255
2022 Human resources 4 96 55
2022 Financial management 0 100 15
2022 Information management 16 84 30
2022 Information technology 4 96 55
2022 Evaluation 6 94 20
2022 Data sciences 7 93 15
2022 Policy 3 97 75
2022 Project management 4 96 80
2022 Other services to the public 2 98 160
2022 None of the above 1 99 95
2020 Client contact centre 8 92 205
2020 Communications or public affairs 0 100 15
2020 Administration and operations 4 96 240
2020 Other services to the public 8 92 145
2019 Client contact centre 7 93 185
2019 Administration and operations 5 95 190
2019 Other services to the public 7 93 125
2019 None of the above 8 92 90

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 2 98 360
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 15
2024 Administration and operations 2 98 400
2024 Human resources 0 100 75
2024 Financial management 0 100 40
2024 Procurement 0 100 10
2024 Real property 0 100 10
2024 Information management 0 100 20
2024 Information technology 0 100 60
2022 Client contact centre 5 95 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 1 99 65
2022 Communications or public affairs 3 97 20
2022 Security 11 89 10
2022 Administration and operations 2 98 255
2022 Human resources 1 99 55
2022 Financial management 7 93 15
2022 Information management 14 86 30
2022 Information technology 0 100 55
2022 Evaluation 6 94 20
2022 Data sciences 0 100 15
2022 Policy 3 97 75
2022 Project management 6 94 80
2022 Other services to the public 3 97 160
2022 None of the above 5 95 95
2020 Client contact centre 4 96 205
2020 Communications or public affairs 0 100 15
2020 Access to information and privacy 0 100 10
2020 Administration and operations 5 95 240
2019 Client contact centre 6 94 185
2019 Communications or public affairs 0 100 20
2019 Administration and operations 5 95 190
2019 Other services to the public 4 96 125

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 3 97 360
2024 Health care practitioners 0 100 15
2024 Intelligence analysts 0 100 15
2024 Communications or public affairs 0 100 25
2024 Administration and operations 3 97 400
2024 Financial management 0 100 40
2024 Real property 0 100 10
2024 Evaluation 0 100 20
2024 Project management 6 94 95
2022 Client contact centre 2 98 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 7 93 65
2022 Communications or public affairs 0 100 20
2022 Security 0 100 10
2022 Administration and operations 4 96 255
2022 Human resources 2 98 55
2022 Financial management 0 100 15
2022 Information management 3 97 30
2022 Information technology 3 97 55
2022 Evaluation 4 96 20
2022 Data sciences 0 100 15
2022 Policy 5 95 75
2022 Project management 5 95 80
2022 Other services to the public 5 95 160
2022 None of the above 3 97 95
2020 Client contact centre 2 98 205
2020 Communications or public affairs 0 100 15
2020 Access to information and privacy 0 100 10
2020 Administration and operations 4 96 240
2020 Other services to the public 3 97 145
2019 Client contact centre 4 96 185
2019 Information management 0 100 25
2019 Other services to the public 4 96 125

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 4 96 360
2024 Health care practitioners 0 100 15
2024 Administration and operations 3 97 400
2024 Human resources 6 94 75
2024 Financial management 0 100 40
2024 Real property 0 100 10
2024 Information management 0 100 20
2024 Data sciences 0 100 20
2024 Policy 4 96 120
2024 Other services to the public 4 96 200
2022 Client contact centre 6 94 215
2022 Federal regulators 13 87 10
2022 Compliance, inspection and enforcement 1 99 65
2022 Communications or public affairs 5 95 20
2022 Security 11 89 10
2022 Administration and operations 2 98 255
2022 Human resources 4 96 55
2022 Financial management 0 100 15
2022 Information management 9 91 30
2022 Information technology 6 94 55
2022 Evaluation 6 94 20
2022 Data sciences 0 100 15
2022 Policy 5 95 75
2022 Project management 6 94 80
2022 Other services to the public 3 97 160
2022 None of the above 3 97 95
2020 Client contact centre 5 95 205
2020 Communications or public affairs 0 100 15
2020 Access to information and privacy 0 100 10
2020 Administration and operations 7 93 240
2020 Other services to the public 4 96 145
2019 Client contact centre 7 93 185
2019 Communications or public affairs 0 100 20
2019 Administration and operations 5 95 190
2019 Policy 10 90 55
2019 Other services to the public 7 93 125

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 6 94 360
2024 Health care practitioners 0 100 15
2024 Intelligence analysts 0 100 15
2024 Federal regulators 0 100 15
2024 Administration and operations 5 95 400
2024 Human resources 9 91 75
2024 Real property 0 100 10
2024 Policy 7 93 120
2024 Project management 8 92 95
2024 Other services to the public 5 95 200
2024 None of the above 5 95 125
2022 Client contact centre 6 94 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 2 98 65
2022 Communications or public affairs 3 97 20
2022 Security 18 82 10
2022 Administration and operations 5 95 255
2022 Human resources 13 87 55
2022 Financial management 20 80 15
2022 Information management 15 85 30
2022 Information technology 10 90 55
2022 Evaluation 18 82 20
2022 Data sciences 6 94 15
2022 Policy 15 85 75
2022 Project management 11 89 80
2022 Other services to the public 4 96 160
2022 None of the above 7 93 95
2020 Client contact centre 5 95 205
2020 Administration and operations 7 93 240
2020 Other services to the public 5 95 145
2020 None of the above 15 85 60
2019 Client contact centre 7 93 185
2019 Communications or public affairs 0 100 20
2019 Administration and operations 4 96 190
2019 Policy 13 87 55
2019 Other services to the public 4 96 125

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 13 87 360
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 12 88 120
2024 Administration and operations 14 86 400
2024 Human resources 19 81 75
2024 Financial management 12 88 40
2024 Information technology 16 84 60
2024 Evaluation 0 100 20
2024 Data sciences 32 68 20
2024 Policy 8 92 120
2024 Project management 7 93 95
2024 Other services to the public 12 88 200
2024 None of the above 9 91 125
2022 Client contact centre 14 86 215
2022 Federal regulators 14 86 10
2022 Compliance, inspection and enforcement 15 85 65
2022 Communications or public affairs 29 71 20
2022 Security 0 100 10
2022 Administration and operations 12 88 255
2022 Human resources 12 88 55
2022 Financial management 0 100 15
2022 Information management 15 85 30
2022 Information technology 14 86 55
2022 Evaluation 31 69 20
2022 Data sciences 26 74 15
2022 Policy 10 90 75
2022 Project management 20 80 80
2022 Other services to the public 11 89 160
2022 None of the above 14 86 95
2020 Client contact centre 11 89 205
2020 Communications or public affairs 29 71 15
2020 Administration and operations 14 86 240
2020 Other services to the public 10 90 145
2020 None of the above 15 85 60
2019 Client contact centre 11 89 185
2019 Administration and operations 11 89 190
2019 Other services to the public 14 86 125
2019 None of the above 12 88 90

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 7 93 360
2024 Compliance, inspection and enforcement 5 95 120
2024 Administration and operations 10 90 400
2024 Human resources 10 90 75
2024 Financial management 17 83 40
2024 Information management 0 100 20
2024 Policy 13 87 120
2024 Project management 10 90 95
2024 Other services to the public 9 91 200
2024 None of the above 14 86 125
2022 Client contact centre 11 89 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 15 85 65
2022 Communications or public affairs 18 82 20
2022 Security 11 89 10
2022 Administration and operations 10 90 255
2022 Human resources 11 89 55
2022 Financial management 6 94 15
2022 Information management 10 90 30
2022 Information technology 16 84 55
2022 Evaluation 10 90 20
2022 Data sciences 14 86 15
2022 Policy 8 92 75
2022 Project management 19 81 80
2022 Other services to the public 14 86 160
2022 None of the above 9 91 95
2020 Client contact centre 12 88 205
2020 Administration and operations 11 89 240
2020 Other services to the public 12 88 145
2020 None of the above 16 84 60
2019 Client contact centre 11 89 185
2019 Compliance, inspection and enforcement 11 89 45
2019 Administration and operations 14 86 190
2019 Other services to the public 8 92 125
2019 None of the above 16 84 90

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 19 81 360
2024 Compliance, inspection and enforcement 17 83 120
2024 Communications or public affairs 40 60 25
2024 Administration and operations 21 79 400
2024 Human resources 31 69 75
2024 Financial management 38 62 40
2024 Real property 0 100 10
2024 Information management 47 53 20
2024 Information technology 22 78 60
2024 Data sciences 28 72 20
2024 Policy 34 66 120
2024 Project management 24 76 95
2024 Other services to the public 20 80 200
2024 None of the above 23 77 125
2022 Client contact centre 18 82 215
2022 Federal regulators 29 71 10
2022 Compliance, inspection and enforcement 26 74 65
2022 Communications or public affairs 21 79 20
2022 Security 29 71 10
2022 Administration and operations 22 78 255
2022 Human resources 16 84 55
2022 Financial management 17 83 15
2022 Information management 15 85 30
2022 Information technology 18 82 55
2022 Evaluation 38 62 20
2022 Data sciences 26 74 15
2022 Policy 34 66 75
2022 Project management 27 73 80
2022 Other services to the public 23 77 160
2022 None of the above 19 81 95
2020 Client contact centre 22 78 205
2020 Communications or public affairs 30 70 15
2020 Administration and operations 30 70 240
2020 Other services to the public 21 79 145
2020 None of the above 25 75 60
2019 Client contact centre 23 77 185
2019 Compliance, inspection and enforcement 26 74 45
2019 Administration and operations 31 69 190
2019 Information management 26 74 25
2019 Policy 34 66 55
2019 Other services to the public 26 74 125
2019 None of the above 27 73 90

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 6 94 360
2024 Health care practitioners 0 100 15
2024 Compliance, inspection and enforcement 7 93 120
2024 Administration and operations 7 93 400
2024 Human resources 12 88 75
2024 Real property 0 100 10
2024 Information management 0 100 20
2024 Policy 7 93 120
2024 Project management 9 91 95
2024 Other services to the public 5 95 200
2024 None of the above 8 92 125
2022 Client contact centre 4 96 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 5 95 65
2022 Communications or public affairs 5 95 20
2022 Security 11 89 10
2022 Administration and operations 5 95 255
2022 Human resources 4 96 55
2022 Financial management 8 92 15
2022 Information management 0 100 30
2022 Information technology 8 92 55
2022 Evaluation 4 96 20
2022 Data sciences 0 100 15
2022 Policy 11 89 75
2022 Project management 10 90 80
2022 Other services to the public 6 94 160
2022 None of the above 6 94 95
2020 Client contact centre 7 93 205
2020 Administration and operations 9 91 240
2020 Other services to the public 6 94 145
2020 None of the above 8 92 60
2019 Client contact centre 8 92 185
2019 Communications or public affairs 0 100 20
2019 Administration and operations 6 94 190
2019 Information management 0 100 25
2019 Policy 16 84 55
2019 Other services to the public 4 96 125
2019 None of the above 6 94 90

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 36 64 360
2024 Health care practitioners 47 53 15
2024 Intelligence analysts 34 66 15
2024 Federal regulators 44 56 15
2024 Compliance, inspection and enforcement 42 58 120
2024 Communications or public affairs 37 63 25
2024 Administration and operations 43 57 400
2024 Human resources 48 52 75
2024 Financial management 56 44 40
2024 Information management 58 42 20
2024 Information technology 41 59 60
2024 Evaluation 39 61 20
2024 Data sciences 39 61 20
2024 Policy 55 45 120
2024 Project management 48 52 95
2024 Other services to the public 34 66 200
2024 None of the above 45 55 125
2022 Client contact centre 31 69 215
2022 Federal regulators 31 69 10
2022 Compliance, inspection and enforcement 53 47 65
2022 Communications or public affairs 37 63 20
2022 Security 37 63 10
2022 Administration and operations 46 54 255
2022 Human resources 32 68 55
2022 Financial management 39 61 15
2022 Information management 44 56 30
2022 Information technology 46 54 55
2022 Evaluation 45 55 20
2022 Data sciences 44 56 15
2022 Policy 63 37 75
2022 Project management 39 61 80
2022 Other services to the public 42 58 160
2022 None of the above 33 67 95
2020 Client contact centre 38 62 205
2020 Communications or public affairs 59 41 15
2020 Access to information and privacy 47 53 10
2020 Administration and operations 47 53 240
2020 Other services to the public 42 58 145
2020 None of the above 43 57 60
2019 Client contact centre 37 63 185
2019 Compliance, inspection and enforcement 54 46 45
2019 Communications or public affairs 39 61 20
2019 Administration and operations 43 57 190
2019 Information management 40 60 25
2019 Policy 50 50 55
2019 Other services to the public 37 63 125
2019 None of the above 45 55 90

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 2 98 360
2024 Health care practitioners 0 100 15
2024 Intelligence analysts 0 100 15
2024 Communications or public affairs 0 100 25
2024 Administration and operations 2 98 400
2024 Human resources 0 100 75
2024 Financial management 0 100 40
2024 Real property 0 100 10
2024 Information management 0 100 20
2024 Information technology 0 100 60
2024 Evaluation 0 100 20
2024 Data sciences 0 100 20
2024 Other services to the public 0 100 200
2022 Client contact centre 1 99 215
2022 Federal regulators 0 100 10
2022 Compliance, inspection and enforcement 0 100 65
2022 Communications or public affairs 0 100 20
2022 Security 0 100 10
2022 Administration and operations 1 99 255
2022 Human resources 0 100 55
2022 Financial management 0 100 15
2022 Information management 0 100 30
2022 Information technology 0 100 55
2022 Evaluation 0 100 20
2022 Data sciences 7 93 15
2022 Policy 1 99 75
2022 Project management 1 99 80
2022 Other services to the public 1 99 160
2022 None of the above 3 97 95
2020 Access to information and privacy 0 100 10
2020 Administration and operations 2 98 240
2020 None of the above 0 100 60
2019 Compliance, inspection and enforcement 0 100 45
2019 Communications or public affairs 0 100 20
2019 Information management 0 100 25
2019 Policy 0 100 55

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 52 48 360
2024 Health care practitioners 71 29 15
2024 Intelligence analysts 43 57 15
2024 Federal regulators 51 49 15
2024 Compliance, inspection and enforcement 53 47 120
2024 Communications or public affairs 85 15 25
2024 Administration and operations 57 43 400
2024 Human resources 66 34 75
2024 Financial management 62 38 40
2024 Procurement 41 59 10
2024 Real property 64 36 10
2024 Information management 78 22 20
2024 Information technology 55 45 60
2024 Evaluation 34 66 20
2024 Data sciences 70 30 20
2024 Policy 62 38 120
2024 Project management 66 34 95
2024 Other services to the public 54 46 200
2024 None of the above 65 35 125
2022 Client contact centre 46 54 215
2022 Federal regulators 64 36 10
2022 Compliance, inspection and enforcement 54 46 65
2022 Communications or public affairs 58 42 20
2022 Security 29 71 10
2022 Administration and operations 59 41 255
2022 Human resources 53 47 55
2022 Financial management 66 34 15
2022 Information management 63 37 30
2022 Information technology 65 35 55
2022 Evaluation 47 53 20
2022 Data sciences 54 46 15
2022 Policy 60 40 75
2022 Project management 62 38 80
2022 Other services to the public 59 41 160
2022 None of the above 64 36 95
2020 Client contact centre 47 53 205
2020 Communications or public affairs 70 30 15
2020 Administration and operations 55 45 240
2020 Other services to the public 62 38 145
2020 None of the above 56 44 60
2019 Client contact centre 50 50 185
2019 Compliance, inspection and enforcement 63 37 45
2019 Administration and operations 67 33 190
2019 Information management 56 44 25
2019 Policy 65 35 55
2019 Other services to the public 56 44 125
2019 None of the above 60 40 90

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 4 96 360
2024 Health care practitioners 0 100 15
2024 Intelligence analysts 0 100 15
2024 Compliance, inspection and enforcement 8 92 120
2024 Administration and operations 6 94 400
2024 Human resources 6 94 75
2024 Financial management 0 100 40
2024 Real property 0 100 10
2024 Information management 0 100 20
2024 Data sciences 0 100 20
2024 Policy 5 95 120
2024 Other services to the public 7 93 200
2024 None of the above 4 96 125

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 15 85 360
2024 Compliance, inspection and enforcement 17 83 120
2024 Administration and operations 17 83 400
2024 Human resources 17 83 75
2024 Financial management 13 87 40
2024 Procurement 0 100 10
2024 Real property 0 100 10
2024 Information technology 17 83 60
2024 Policy 14 86 120
2024 Project management 15 85 95
2024 Other services to the public 22 78 200
2024 None of the above 23 77 125
2022 Client contact centre 20 80 215
2022 Federal regulators 15 85 10
2022 Compliance, inspection and enforcement 19 81 65
2022 Communications or public affairs 18 82 20
2022 Security 8 92 10
2022 Administration and operations 17 83 255
2022 Human resources 26 74 55
2022 Financial management 7 93 15
2022 Information management 5 95 30
2022 Information technology 13 87 55
2022 Evaluation 19 81 20
2022 Data sciences 13 87 15
2022 Policy 9 91 75
2022 Project management 15 85 80
2022 Other services to the public 18 82 160
2022 None of the above 18 82 95
2020 Client contact centre 19 81 205
2020 Communications or public affairs 29 71 15
2020 Administration and operations 12 88 240
2020 Other services to the public 17 83 145
2020 None of the above 16 84 60
2019 Client contact centre 11 89 185
2019 Administration and operations 9 91 190
2019 Policy 9 91 55
2019 Other services to the public 15 85 125
2019 None of the above 13 87 90

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 16 15 2 2 32 8 68 7 5930
2024 Health care practitioners 10 9 21 3 3 44 10 41 13 225
2024 Intelligence analysts 17 16 16 2 3 38 8 60 10 175
2024 Federal regulators 19 20 19 3 10 25 5 54 18 95
2024 Compliance, inspection and enforcement 14 14 16 4 7 37 8 50 20 1050
2024 Communications or public affairs 14 9 18 5 5 43 8 46 18 300
2024 Access to information and privacy 26 18 12 3 2 29 9 72 8 260
2024 Security 25 14 18 2 6 29 7 59 13 120
2024 Legal services 15 20 31 12 0 18 3 45 15 30
2024 Administration and operations 16 15 18 4 4 35 7 53 15 4630
2024 Human resources 16 16 15 5 3 37 7 58 14 945
2024 Financial management 12 17 14 4 3 40 10 59 14 455
2024 Procurement 12 14 20 6 6 37 6 45 21 95
2024 Real property 17 12 19 2 3 39 8 54 10 70
2024 Material management 31 24 10 0 0 29 7 85 0 20
2024 Information management 19 11 19 4 3 36 7 53 12 315
2024 Information technology 18 13 17 2 3 41 7 59 9 995
2024 Internal audit 19 18 13 2 6 42 1 65 13 80
2024 Evaluation 18 8 13 4 6 39 12 54 20 165
2024 Data sciences 13 16 16 3 3 41 7 56 13 200
2024 Policy 9 9 16 6 6 46 8 40 27 970
2024 Project management 13 14 16 5 5 39 8 51 19 845
2024 Other services to the public 21 13 16 3 3 36 8 60 11 2545
2024 None of the above 17 13 16 5 4 36 9 55 16 1510
2022 Client contact centre 28 15 12 2 1 33 8 74 5 4910
2022 Health care practitioners 12 11 22 3 2 44 6 47 9 250
2022 Federal regulators 22 18 18 2 2 29 8 64 8 110
2022 Compliance, inspection and enforcement 16 14 17 3 4 40 7 56 12 1035
2022 Communications or public affairs 18 11 14 4 1 46 8 61 10 315
2022 Access to information and privacy 36 23 11 1 0 22 7 84 1 270
2022 Security 30 13 15 2 3 31 6 69 8 125
2022 Science and technology 21 15 12 0 0 38 14 75 0 45
2022 Legal services 23 17 20 4 2 33 2 61 9 45
2022 Administration and operations 19 15 16 3 3 35 8 60 11 4065
2022 Human resources 23 16 12 3 2 36 8 70 9 1040
2022 Financial management 20 18 12 1 1 39 8 72 5 445
2022 Procurement 21 8 14 2 4 44 6 58 12 100
2022 Real property 15 18 11 3 3 39 10 65 13 80
2022 Material management 19 4 30 0 0 37 10 43 0 25
2022 Information management 19 16 12 3 4 40 6 65 13 360
2022 Information technology 22 14 11 2 1 41 8 70 7 1075
2022 Internal audit 20 12 16 1 2 46 2 63 6 95
2022 Evaluation 14 11 12 5 6 45 8 53 23 250
2022 Data sciences 15 19 14 2 5 37 7 62 13 200
2022 Policy 12 9 14 5 5 45 10 48 21 1005
2022 Project management 16 16 17 4 3 35 9 57 13 1055
2022 Other services to the public 22 13 17 3 3 35 7 61 10 2405
2022 None of the above 19 12 16 2 2 38 10 60 9 1670
2020 Client contact centre 26 16 15 2 2 32 7 69 7 4345
2020 Health care practitioners 15 10 20 2 1 40 13 52 6 195
2020 Federal regulators 28 12 18 3 6 30 3 60 13 90
2020 Compliance, inspection and enforcement 15 16 18 5 4 36 6 55 15 855
2020 Communications or public affairs 20 13 16 3 1 39 7 62 8 265
2020 Access to information and privacy 35 16 17 1 3 21 7 71 6 180
2020 Security 22 16 19 3 2 32 7 62 8 105
2020 Science and technology 43 4 7 4 7 27 7 72 18 25
2020 Legal services 21 11 18 0 2 45 3 60 4 40
2020 Administration and operations 23 16 17 3 3 31 6 63 9 3935
2020 Human resources 23 17 14 3 2 34 7 68 10 845
2020 Financial management 25 13 14 4 3 34 8 65 11 470
2020 Procurement 24 10 14 2 4 43 4 64 10 70
2020 Real property 22 19 19 0 3 32 6 66 4 85
2020 Information management 27 15 14 3 1 36 4 70 7 275
2020 Information technology 27 13 14 2 1 35 7 70 6 930
2020 Internal audit 20 15 18 3 0 33 10 61 6 60
2020 Evaluation 19 16 16 2 2 42 2 63 9 125
2020 Data sciences 16 12 20 6 2 36 7 51 13 180
2020 Policy 15 11 17 5 4 41 7 51 16 995
2020 Project management 20 15 17 4 2 35 6 60 11 855
2020 Other services to the public 24 14 16 4 3 32 7 63 11 2380
2020 None of the above 21 13 19 3 2 35 7 59 9 1485
2019 Client contact centre 23 16 19 3 3 28 8 60 10 3055
2019 Health care practitioners 14 6 20 6 6 36 12 38 23 160
2019 Federal regulators 20 18 19 5 7 20 10 55 18 105
2019 Compliance, inspection and enforcement 14 13 21 6 5 34 8 45 19 710
2019 Communications or public affairs 16 16 18 3 1 36 10 58 9 265
2019 Access to information and privacy 29 17 16 2 1 19 16 70 5 130
2019 Security 25 11 22 3 3 29 6 57 8 100
2019 Science and technology 27 22 21 0 0 20 11 70 0 55
2019 Legal services 21 5 26 0 6 39 3 45 10 35
2019 Administration and operations 20 16 21 4 4 29 7 55 12 3145
2019 Human resources 21 17 20 5 2 28 7 59 11 740
2019 Financial management 20 16 17 4 3 29 10 60 12 430
2019 Procurement 24 15 22 3 2 26 7 59 8 55
2019 Real property 24 12 28 3 0 26 7 55 4 70
2019 Information management 20 20 16 4 4 28 9 62 13 255
2019 Information technology 22 15 17 2 2 35 8 65 6 895
2019 Internal audit 23 17 20 3 3 28 8 62 8 75
2019 Evaluation 14 11 20 5 5 37 8 45 18 130
2019 Data sciences 17 16 18 3 2 31 13 58 9 145
2019 Policy 13 14 20 5 3 37 8 49 15 890
2019 Project management 15 15 22 5 6 30 7 47 17 765
2019 Other services to the public 20 13 21 5 5 28 8 52 14 1920
2019 None of the above 21 13 21 4 5 30 7 54 13 1350

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 28 11 3 2 11 2 82 6 5930
2024 Health care practitioners 28 35 11 6 2 16 2 77 10 225
2024 Intelligence analysts 29 31 17 2 2 17 2 73 6 175
2024 Federal regulators 32 30 13 2 9 13 2 72 13 95
2024 Compliance, inspection and enforcement 27 29 15 5 7 14 2 67 14 1050
2024 Communications or public affairs 24 27 17 7 5 18 2 64 15 300
2024 Access to information and privacy 43 28 11 3 2 11 2 82 6 260
2024 Security 35 28 18 1 9 7 2 69 11 120
2024 Science and technology 21 29 21 6 9 13 0 58 18 30
2024 Legal services 18 39 17 12 0 10 3 67 14 30
2024 Administration and operations 29 30 16 5 4 14 2 70 11 4630
2024 Human resources 29 33 15 5 3 13 2 73 9 945
2024 Financial management 27 34 15 5 4 14 2 73 10 455
2024 Procurement 21 33 27 2 4 11 1 62 8 95
2024 Real property 34 31 21 2 0 11 1 74 3 70
2024 Material management 45 39 5 0 0 11 0 95 0 20
2024 Information management 33 25 15 5 3 17 2 71 10 315
2024 Information technology 32 28 15 3 3 16 2 74 8 995
2024 Internal audit 30 38 11 2 4 15 0 79 8 80
2024 Evaluation 31 27 10 5 6 19 2 73 14 165
2024 Data sciences 27 31 16 6 4 16 1 69 11 200
2024 Policy 19 29 17 9 6 19 2 60 18 970
2024 Project management 27 30 15 6 5 15 2 69 13 845
2024 Other services to the public 39 25 14 3 4 13 2 76 8 2545
2024 None of the above 33 25 16 4 5 15 3 70 10 1510
2022 Client contact centre 48 27 10 2 2 10 2 85 4 4915
2022 Health care practitioners 32 33 16 2 1 15 1 77 4 250
2022 Federal regulators 35 27 13 3 3 18 2 77 7 110
2022 Compliance, inspection and enforcement 33 31 14 3 3 13 1 75 8 1035
2022 Communications or public affairs 32 32 16 4 1 14 1 75 6 315
2022 Access to information and privacy 52 31 8 1 0 8 0 90 1 270
2022 Security 42 26 10 1 3 16 1 82 6 125
2022 Science and technology 32 28 9 0 0 29 2 87 0 45
2022 Legal services 27 24 14 4 4 26 0 69 12 45
2022 Administration and operations 38 31 13 4 3 10 2 79 7 4065
2022 Human resources 39 32 11 3 1 12 2 83 5 1040
2022 Financial management 38 33 11 2 2 13 2 83 4 445
2022 Procurement 44 21 15 3 2 15 1 77 6 100
2022 Real property 33 34 12 3 1 14 1 80 5 80
2022 Material management 39 18 17 4 0 22 0 73 5 25
2022 Information management 38 31 11 3 4 14 1 80 8 360
2022 Information technology 41 27 11 2 2 14 2 82 5 1075
2022 Internal audit 28 34 13 2 1 21 1 79 5 95
2022 Evaluation 32 35 9 5 6 13 1 77 13 250
2022 Data sciences 31 34 15 3 4 13 0 75 8 200
2022 Policy 27 29 14 5 5 18 2 70 12 1005
2022 Project management 34 31 14 5 3 12 2 75 9 1055
2022 Other services to the public 41 25 14 3 3 12 2 77 7 2405
2022 None of the above 37 27 14 2 2 15 3 78 5 1670
2020 Client contact centre 44 27 12 3 2 11 2 81 5 4355
2020 Health care practitioners 38 24 21 2 1 13 1 72 3 195
2020 Federal regulators 44 21 17 3 6 9 0 72 10 90
2020 Compliance, inspection and enforcement 30 34 16 4 3 11 1 74 9 850
2020 Communications or public affairs 36 30 16 3 2 12 1 76 5 265
2020 Access to information and privacy 51 23 15 1 2 5 1 80 4 180
2020 Security 46 29 12 2 6 6 1 80 8 105
2020 Science and technology 43 25 11 8 0 12 0 78 9 25
2020 Legal services 30 26 23 0 2 18 0 69 3 40
2020 Administration and operations 39 29 15 3 3 10 1 76 7 3940
2020 Human resources 40 31 13 3 2 11 1 79 6 845
2020 Financial management 43 28 13 3 2 10 0 80 5 470
2020 Procurement 41 27 13 4 1 14 0 78 6 70
2020 Real property 37 33 16 1 0 10 1 80 1 85
2020 Information management 45 28 14 3 0 9 0 80 4 275
2020 Information technology 44 28 12 2 1 11 1 83 4 930
2020 Internal audit 40 35 15 3 0 5 2 80 4 60
2020 Evaluation 36 29 16 5 2 13 1 74 7 125
2020 Data sciences 30 33 13 5 3 15 1 76 9 180
2020 Policy 30 30 18 6 3 13 1 69 10 995
2020 Project management 37 27 18 4 1 10 1 73 7 855
2020 Other services to the public 42 24 14 4 3 12 1 76 8 2385
2020 None of the above 37 28 17 3 2 12 1 74 6 1490
2019 Client contact centre 41 29 15 3 3 8 1 78 6 3060
2019 Health care practitioners 37 19 24 5 4 10 2 63 10 165
2019 Federal regulators 41 23 18 4 5 7 1 70 10 105
2019 Compliance, inspection and enforcement 29 30 17 6 4 13 1 69 12 710
2019 Communications or public affairs 34 31 18 4 1 11 2 74 6 265
2019 Access to information and privacy 46 25 15 2 1 7 4 79 4 130
2019 Security 38 32 15 2 2 11 1 79 4 100
2019 Science and technology 34 27 23 2 2 12 0 70 4 55
2019 Legal services 32 16 25 0 6 21 0 61 7 35
2019 Administration and operations 37 28 16 4 3 10 1 74 8 3135
2019 Human resources 35 33 15 4 2 10 2 77 6 740
2019 Financial management 37 31 17 4 2 8 1 74 7 425
2019 Procurement 41 29 17 5 0 8 0 75 6 55
2019 Real property 41 26 19 1 0 12 0 77 2 70
2019 Information management 36 33 10 3 4 10 2 79 9 260
2019 Information technology 42 28 14 2 2 11 2 81 4 895
2019 Internal audit 38 26 14 2 1 16 1 78 5 75
2019 Evaluation 34 27 16 3 3 16 2 73 8 130
2019 Data sciences 37 30 15 3 1 13 1 77 5 145
2019 Policy 32 30 16 4 3 14 1 73 8 885
2019 Project management 33 28 20 4 5 10 1 68 10 770
2019 Other services to the public 39 24 17 4 4 10 1 72 10 1925
2019 None of the above 38 25 17 3 4 12 1 73 8 1345

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 21 79 5930
2024 Health care practitioners 29 71 230
2024 Intelligence analysts 26 74 175
2024 Federal regulators 36 64 95
2024 Compliance, inspection and enforcement 32 68 1055
2024 Communications or public affairs 31 69 300
2024 Access to information and privacy 19 81 260
2024 Security 31 69 120
2024 Science and technology 30 70 30
2024 Legal services 40 60 30
2024 Administration and operations 27 73 4630
2024 Human resources 31 69 945
2024 Financial management 18 82 455
2024 Procurement 30 70 95
2024 Real property 21 79 70
2024 Material management 5 95 20
2024 Information management 28 72 315
2024 Information technology 23 77 995
2024 Internal audit 21 79 80
2024 Evaluation 29 71 165
2024 Data sciences 29 71 200
2024 Policy 27 73 970
2024 Project management 34 66 845
2024 Other services to the public 24 76 2545
2024 None of the above 26 74 1510
2022 Client contact centre 16 84 4915
2022 Health care practitioners 17 83 250
2022 Federal regulators 18 82 110
2022 Compliance, inspection and enforcement 18 82 1035
2022 Communications or public affairs 11 89 315
2022 Access to information and privacy 13 87 270
2022 Security 13 87 125
2022 Science and technology 13 87 45
2022 Legal services 27 73 45
2022 Administration and operations 14 86 4065
2022 Human resources 11 89 1040
2022 Financial management 8 92 445
2022 Procurement 10 90 100
2022 Real property 9 91 80
2022 Material management 7 93 25
2022 Information management 16 84 360
2022 Information technology 11 89 1075
2022 Internal audit 15 85 95
2022 Evaluation 13 87 245
2022 Data sciences 12 88 200
2022 Policy 13 87 1005
2022 Project management 13 87 1055
2022 Other services to the public 17 83 2400
2022 None of the above 14 86 1665
2020 Client contact centre 18 82 4335
2020 Health care practitioners 22 78 195
2020 Federal regulators 19 81 90
2020 Compliance, inspection and enforcement 19 81 855
2020 Communications or public affairs 13 87 265
2020 Access to information and privacy 14 86 180
2020 Security 13 87 105
2020 Science and technology 19 81 25
2020 Legal services 21 79 40
2020 Administration and operations 16 84 3935
2020 Human resources 16 84 840
2020 Financial management 13 87 470
2020 Procurement 12 88 70
2020 Real property 7 93 85
2020 Information management 16 84 275
2020 Information technology 14 86 925
2020 Internal audit 21 79 60
2020 Evaluation 19 81 125
2020 Data sciences 14 86 180
2020 Policy 14 86 990
2020 Project management 17 83 855
2020 Other services to the public 19 81 2370
2020 None of the above 18 82 1490
2019 Client contact centre 23 77 3065
2019 Health care practitioners 30 70 165
2019 Federal regulators 27 73 105
2019 Compliance, inspection and enforcement 23 77 710
2019 Communications or public affairs 19 81 265
2019 Access to information and privacy 20 80 130
2019 Security 17 83 100
2019 Science and technology 34 66 55
2019 Legal services 24 76 35
2019 Administration and operations 23 77 3145
2019 Human resources 23 77 740
2019 Financial management 18 82 430
2019 Procurement 13 87 55
2019 Real property 11 89 70
2019 Information management 25 75 260
2019 Information technology 19 81 895
2019 Internal audit 16 84 75
2019 Evaluation 21 79 130
2019 Data sciences 15 85 145
2019 Policy 18 82 890
2019 Project management 24 76 770
2019 Other services to the public 24 76 1930
2019 None of the above 23 77 1350

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 57 43 1270
2024 Health care practitioners 75 25 65
2024 Intelligence analysts 64 36 45
2024 Federal regulators 65 35 35
2024 Compliance, inspection and enforcement 68 32 345
2024 Communications or public affairs 71 29 90
2024 Access to information and privacy 56 44 50
2024 Security 51 49 40
2024 Legal services 70 30 10
2024 Administration and operations 64 36 1260
2024 Human resources 70 30 295
2024 Financial management 62 38 90
2024 Procurement 66 34 30
2024 Real property 73 27 15
2024 Information management 69 31 90
2024 Information technology 66 34 235
2024 Internal audit 43 57 15
2024 Evaluation 66 34 45
2024 Data sciences 59 41 60
2024 Policy 73 27 275
2024 Project management 73 27 290
2024 Other services to the public 66 34 610
2024 None of the above 64 36 390
2022 Client contact centre 57 43 770
2022 Health care practitioners 80 20 45
2022 Federal regulators 62 38 20
2022 Compliance, inspection and enforcement 66 34 185
2022 Communications or public affairs 73 27 35
2022 Access to information and privacy 43 57 35
2022 Security 54 46 15
2022 Legal services 49 51 15
2022 Administration and operations 60 40 570
2022 Human resources 69 31 125
2022 Financial management 40 60 35
2022 Procurement 69 31 10
2022 Information management 62 38 60
2022 Information technology 61 39 125
2022 Internal audit 66 34 15
2022 Evaluation 63 37 30
2022 Data sciences 54 46 20
2022 Policy 73 27 135
2022 Project management 63 37 135
2022 Other services to the public 64 36 405
2022 None of the above 66 34 225
2020 Client contact centre 51 49 755
2020 Health care practitioners 54 46 40
2020 Federal regulators 52 48 15
2020 Compliance, inspection and enforcement 56 44 160
2020 Communications or public affairs 56 44 35
2020 Access to information and privacy 66 34 25
2020 Security 84 16 15
2020 Administration and operations 51 49 645
2020 Human resources 61 39 130
2020 Financial management 42 58 60
2020 Information management 56 44 45
2020 Information technology 54 46 130
2020 Internal audit 70 30 15
2020 Evaluation 57 43 25
2020 Data sciences 31 69 25
2020 Policy 61 39 140
2020 Project management 50 50 145
2020 Other services to the public 56 44 440
2020 None of the above 48 52 265

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 67 33 1270
2024 Health care practitioners 71 29 65
2024 Intelligence analysts 78 22 45
2024 Federal regulators 68 32 35
2024 Compliance, inspection and enforcement 70 30 345
2024 Communications or public affairs 72 28 90
2024 Access to information and privacy 72 28 50
2024 Security 69 31 40
2024 Legal services 85 15 10
2024 Administration and operations 70 30 1260
2024 Human resources 77 23 295
2024 Financial management 64 36 90
2024 Procurement 46 54 30
2024 Real property 73 27 15
2024 Information management 69 31 90
2024 Information technology 74 26 235
2024 Internal audit 55 45 15
2024 Evaluation 66 34 45
2024 Data sciences 81 19 60
2024 Policy 73 27 275
2024 Project management 75 25 290
2024 Other services to the public 65 35 605
2024 None of the above 67 33 390
2022 Client contact centre 77 23 770
2022 Health care practitioners 84 16 45
2022 Federal regulators 82 18 20
2022 Compliance, inspection and enforcement 74 26 185
2022 Communications or public affairs 84 16 35
2022 Access to information and privacy 78 22 35
2022 Security 59 41 15
2022 Legal services 85 15 15
2022 Administration and operations 75 25 570
2022 Human resources 89 11 125
2022 Financial management 74 26 35
2022 Procurement 71 29 10
2022 Information management 77 23 60
2022 Information technology 66 34 125
2022 Internal audit 85 15 15
2022 Evaluation 70 30 30
2022 Data sciences 75 25 20
2022 Policy 73 27 135
2022 Project management 73 27 135
2022 Other services to the public 76 24 405
2022 None of the above 74 26 230
2020 Client contact centre 78 22 755
2020 Health care practitioners 88 12 40
2020 Federal regulators 77 23 15
2020 Compliance, inspection and enforcement 79 21 160
2020 Communications or public affairs 86 14 35
2020 Access to information and privacy 96 4 25
2020 Security 84 16 15
2020 Administration and operations 80 20 645
2020 Human resources 85 15 130
2020 Financial management 83 17 60
2020 Information management 89 11 45
2020 Information technology 81 19 130
2020 Internal audit 84 16 15
2020 Evaluation 83 17 25
2020 Data sciences 75 25 25
2020 Policy 84 16 140
2020 Project management 85 15 145
2020 Other services to the public 82 18 435
2020 None of the above 74 26 260
2019 Client contact centre 83 17 690
2019 Health care practitioners 82 18 50
2019 Federal regulators 93 7 30
2019 Compliance, inspection and enforcement 85 15 160
2019 Communications or public affairs 86 14 50
2019 Access to information and privacy 93 7 25
2019 Security 79 21 20
2019 Science and technology 90 10 20
2019 Administration and operations 85 15 720
2019 Human resources 91 9 160
2019 Financial management 75 25 80
2019 Information management 90 10 60
2019 Information technology 86 14 170
2019 Internal audit 92 8 10
2019 Evaluation 75 25 25
2019 Data sciences 63 37 20
2019 Policy 87 13 160
2019 Project management 83 17 185
2019 Other services to the public 81 19 450
2019 None of the above 80 20 310

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 31 7 9 4 1 0 80 13 850
2024 Health care practitioners 50 34 9 2 2 0 2 87 5 45
2024 Intelligence analysts 59 21 9 5 3 0 3 83 8 35
2024 Federal regulators 45 22 9 12 12 0 0 67 24 25
2024 Compliance, inspection and enforcement 39 34 7 8 11 1 0 73 20 240
2024 Communications or public affairs 54 24 9 4 7 1 1 80 11 70
2024 Access to information and privacy 45 43 3 8 0 0 0 88 8 35
2024 Security 35 39 19 4 3 0 0 75 7 30
2024 Legal services 55 25 10 0 10 0 0 80 10 10
2024 Administration and operations 40 31 9 12 7 1 0 72 19 880
2024 Human resources 51 30 5 9 3 2 1 83 12 230
2024 Financial management 46 35 10 5 3 0 0 81 9 60
2024 Procurement 12 63 4 9 11 0 0 76 20 15
2024 Real property 44 17 10 29 0 0 0 61 29 10
2024 Information management 49 26 11 8 6 0 2 75 14 65
2024 Information technology 51 31 10 4 4 1 0 82 8 175
2024 Internal audit 83 17 0 0 0 0 0 100 0 10
2024 Evaluation 60 23 3 6 8 0 0 83 14 30
2024 Data sciences 46 43 5 2 2 2 0 90 4 50
2024 Policy 48 32 6 9 5 1 0 80 14 200
2024 Project management 48 29 8 11 4 0 1 78 14 215
2024 Other services to the public 40 33 6 9 9 1 1 74 19 400
2024 None of the above 47 26 10 9 7 1 0 74 16 260
2022 Client contact centre 54 31 5 6 3 1 1 86 8 590
2022 Health care practitioners 48 35 5 8 3 0 0 84 11 35
2022 Federal regulators 56 24 0 12 8 0 0 80 20 15
2022 Compliance, inspection and enforcement 45 31 10 4 9 1 0 77 13 140
2022 Communications or public affairs 60 27 7 4 3 0 0 86 7 30
2022 Access to information and privacy 48 37 4 8 0 4 0 88 8 25
2022 Security 59 18 0 10 13 0 0 77 23 10
2022 Legal services 64 36 0 0 0 0 0 100 0 10
2022 Administration and operations 49 34 7 5 4 1 0 84 9 425
2022 Human resources 55 32 5 6 3 0 0 87 8 110
2022 Financial management 45 36 11 9 0 0 0 80 9 25
2022 Information management 51 31 4 10 2 0 2 83 12 45
2022 Information technology 57 20 10 5 4 4 0 80 10 85
2022 Internal audit 46 29 7 19 0 0 0 74 19 10
2022 Evaluation 34 34 13 5 14 0 0 68 18 20
2022 Data sciences 65 29 0 0 0 0 7 100 0 15
2022 Policy 35 36 9 9 8 2 0 73 17 100
2022 Project management 51 25 8 9 6 0 1 77 15 100
2022 Other services to the public 45 35 7 8 5 1 0 80 13 310
2022 None of the above 46 32 6 11 3 1 1 80 14 170
2020 Client contact centre 51 34 7 7 2 0 0 84 9 585
2020 Health care practitioners 36 38 2 18 6 0 0 75 24 35
2020 Federal regulators 46 23 15 8 8 0 0 69 16 15
2020 Compliance, inspection and enforcement 47 40 6 5 2 0 0 87 6 125
2020 Communications or public affairs 52 32 7 6 3 0 0 84 10 30
2020 Access to information and privacy 39 43 9 0 5 0 5 86 5 25
2020 Security 45 46 9 0 0 0 0 91 0 10
2020 Administration and operations 52 31 7 6 3 1 0 84 9 510
2020 Human resources 55 26 7 6 5 0 2 82 11 110
2020 Financial management 54 31 6 8 0 0 0 85 8 50
2020 Information management 58 27 7 7 0 0 0 85 7 40
2020 Information technology 63 28 2 5 3 0 0 90 8 105
2020 Internal audit 28 62 0 0 9 0 0 91 9 10
2020 Evaluation 53 42 5 0 0 0 0 95 0 20
2020 Data sciences 58 16 0 21 5 0 0 74 26 20
2020 Policy 55 30 5 8 2 0 1 86 9 115
2020 Project management 54 32 7 4 3 0 0 85 7 125
2020 Other services to the public 50 31 7 9 2 0 1 82 11 355
2020 None of the above 41 39 8 9 2 1 1 80 12 195
2019 Client contact centre 46 33 7 9 3 1 0 81 13 560
2019 Health care practitioners 36 49 3 8 5 0 0 85 13 40
2019 Federal regulators 44 47 6 0 4 0 0 90 4 25
2019 Compliance, inspection and enforcement 48 32 6 10 4 0 0 80 14 140
2019 Communications or public affairs 56 25 5 7 7 0 0 81 14 40
2019 Access to information and privacy 67 19 7 4 0 0 3 89 4 20
2019 Security 73 27 0 0 0 0 0 100 0 15
2019 Science and technology 63 12 6 12 6 0 0 75 19 15
2019 Administration and operations 45 35 7 11 3 0 0 80 13 605
2019 Human resources 54 31 4 9 2 0 0 85 11 145
2019 Financial management 57 25 2 10 6 0 0 82 17 55
2019 Information management 42 39 8 5 7 0 0 81 11 55
2019 Information technology 61 26 4 5 3 1 0 88 8 145
2019 Internal audit 72 9 9 9 0 0 0 81 9 10
2019 Evaluation 34 33 5 19 10 0 0 66 29 20
2019 Data sciences 64 22 0 7 7 0 0 86 14 15
2019 Policy 40 39 7 10 3 1 0 80 13 140
2019 Project management 55 30 4 9 3 0 0 84 12 155
2019 Other services to the public 43 33 6 12 5 0 0 76 17 360
2019 None of the above 44 33 6 13 3 1 0 78 16 245

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 32 8 6 4 2 2 81 11 5925
2024 Health care practitioners 42 34 6 9 7 2 1 78 16 225
2024 Intelligence analysts 41 39 4 6 4 2 3 84 11 175
2024 Federal regulators 47 28 11 7 5 0 2 76 12 95
2024 Compliance, inspection and enforcement 39 32 8 11 7 2 1 73 19 1055
2024 Communications or public affairs 37 33 11 9 6 3 1 73 16 300
2024 Access to information and privacy 48 29 11 6 4 1 2 79 10 260
2024 Security 41 33 10 8 7 1 1 75 15 120
2024 Science and technology 45 26 11 15 3 0 0 71 18 30
2024 Legal services 50 28 6 10 6 0 0 78 16 30
2024 Administration and operations 41 31 9 9 6 2 2 75 15 4630
2024 Human resources 44 31 8 9 5 2 1 78 15 945
2024 Financial management 41 31 10 9 5 2 3 76 14 455
2024 Procurement 41 30 8 12 7 1 2 73 19 95
2024 Real property 43 33 11 7 4 0 1 77 11 70
2024 Material management 44 40 5 5 5 0 0 84 11 20
2024 Information management 45 28 7 10 6 1 2 76 16 315
2024 Information technology 49 29 7 6 3 3 2 83 10 995
2024 Internal audit 42 28 11 4 7 6 2 76 12 80
2024 Evaluation 47 25 7 11 4 3 2 76 16 165
2024 Data sciences 49 28 10 8 1 1 3 80 10 200
2024 Policy 41 31 9 9 6 3 2 76 15 970
2024 Project management 48 26 7 9 7 2 1 77 16 845
2024 Other services to the public 44 29 8 7 6 3 3 78 14 2545
2024 None of the above 43 28 8 9 5 3 4 77 15 1510
2022 Client contact centre 50 30 8 5 2 3 3 85 7 4915
2022 Health care practitioners 43 41 7 5 2 2 0 86 7 250
2022 Federal regulators 49 34 5 4 4 3 2 87 7 110
2022 Compliance, inspection and enforcement 46 32 8 5 4 2 3 82 9 1035
2022 Communications or public affairs 51 31 8 3 1 1 4 86 5 315
2022 Access to information and privacy 48 35 7 3 1 2 5 89 4 270
2022 Security 53 28 9 4 2 2 3 84 6 125
2022 Science and technology 43 38 5 5 2 0 7 88 7 45
2022 Legal services 57 29 4 6 2 2 0 88 8 45
2022 Administration and operations 49 31 7 5 2 2 2 84 8 4065
2022 Human resources 53 31 6 4 1 2 2 88 6 1040
2022 Financial management 51 31 7 3 2 2 4 87 5 445
2022 Procurement 57 23 6 2 3 4 4 88 5 100
2022 Real property 65 30 0 3 2 0 0 95 5 80
2022 Material management 45 35 10 7 3 0 0 80 10 25
2022 Information management 48 32 9 3 2 2 3 85 6 360
2022 Information technology 56 29 5 3 2 2 3 89 6 1075
2022 Internal audit 36 37 10 4 6 2 5 79 10 95
2022 Evaluation 46 33 6 4 6 2 4 84 11 250
2022 Data sciences 46 31 9 6 1 4 4 83 8 200
2022 Policy 50 29 6 6 3 3 3 84 9 1005
2022 Project management 55 27 6 5 2 3 3 87 7 1055
2022 Other services to the public 47 29 8 5 4 4 3 81 10 2400
2022 None of the above 47 30 8 5 3 4 4 83 8 1670
2020 Client contact centre 48 33 8 5 2 2 2 84 7 4350
2020 Health care practitioners 50 29 9 4 3 3 2 84 7 195
2020 Federal regulators 53 26 9 5 3 2 2 82 8 90
2020 Compliance, inspection and enforcement 44 35 8 4 3 2 3 83 8 855
2020 Communications or public affairs 52 33 8 4 1 2 1 87 5 265
2020 Access to information and privacy 50 28 11 5 2 2 3 82 7 180
2020 Security 53 33 6 5 3 0 1 87 7 105
2020 Science and technology 45 32 4 12 4 0 3 79 16 25
2020 Legal services 45 41 5 5 0 0 5 90 5 40
2020 Administration and operations 51 29 9 5 2 2 2 84 7 3940
2020 Human resources 55 29 7 3 3 2 2 88 5 845
2020 Financial management 51 29 9 4 2 1 3 84 6 470
2020 Procurement 61 19 7 5 3 2 4 85 8 70
2020 Real property 53 35 6 0 4 1 1 90 4 80
2020 Information management 53 32 4 5 1 3 1 89 6 275
2020 Information technology 59 27 6 2 1 2 2 90 4 930
2020 Internal audit 49 31 8 5 2 2 3 84 7 60
2020 Evaluation 53 31 6 5 3 1 2 86 7 125
2020 Data sciences 48 30 8 8 1 2 4 83 9 180
2020 Policy 49 32 8 5 2 2 2 85 7 995
2020 Project management 56 29 6 4 1 1 2 88 6 860
2020 Other services to the public 49 29 8 6 2 3 2 83 8 2390
2020 None of the above 47 31 9 5 3 3 2 82 9 1490
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 27 7 5 4 1 0 84 9 5925
2024 Health care practitioners 52 29 8 5 6 1 0 82 11 230
2024 Intelligence analysts 52 30 6 5 5 1 1 84 10 175
2024 Federal regulators 57 25 9 3 5 0 0 82 8 95
2024 Compliance, inspection and enforcement 48 32 6 7 5 1 0 81 13 1055
2024 Communications or public affairs 53 28 4 8 4 1 1 83 12 300
2024 Access to information and privacy 53 25 8 6 4 4 0 82 10 260
2024 Security 52 27 9 4 6 1 1 80 11 120
2024 Science and technology 55 24 6 0 14 0 0 79 14 30
2024 Legal services 41 36 6 10 3 4 0 80 14 30
2024 Administration and operations 52 28 7 6 5 1 0 81 11 4630
2024 Human resources 54 30 6 6 4 0 0 84 10 945
2024 Financial management 55 26 9 5 4 1 1 82 9 455
2024 Procurement 59 28 2 3 8 0 0 87 11 95
2024 Real property 62 27 3 4 3 0 0 89 8 70
2024 Material management 57 22 5 10 5 0 0 80 15 20
2024 Information management 58 24 7 5 5 1 0 83 10 315
2024 Information technology 58 26 7 4 3 1 1 86 7 995
2024 Internal audit 53 24 7 6 8 2 0 78 14 80
2024 Evaluation 53 29 7 3 4 2 1 86 7 165
2024 Data sciences 60 30 2 3 4 1 1 91 7 200
2024 Policy 52 28 7 7 5 1 1 81 12 970
2024 Project management 55 26 6 6 6 1 0 82 12 845
2024 Other services to the public 55 26 7 6 5 1 0 82 12 2550
2024 None of the above 52 27 6 7 6 2 1 81 13 1510
2022 Client contact centre 57 27 7 4 3 1 1 86 8 4915
2022 Health care practitioners 51 31 6 5 6 1 0 84 11 250
2022 Federal regulators 57 24 10 2 6 1 0 82 8 110
2022 Compliance, inspection and enforcement 54 28 7 5 5 1 1 83 10 1035
2022 Communications or public affairs 60 28 6 4 1 1 0 89 5 315
2022 Access to information and privacy 60 26 8 2 4 1 0 87 6 270
2022 Security 58 27 6 3 4 1 1 86 8 125
2022 Science and technology 64 18 12 0 2 2 2 86 2 45
2022 Legal services 65 11 8 10 6 0 0 76 16 45
2022 Administration and operations 55 28 7 5 4 1 1 84 9 4070
2022 Human resources 58 28 7 3 3 1 0 87 6 1040
2022 Financial management 59 25 7 4 3 2 0 86 7 445
2022 Procurement 64 22 6 3 3 1 0 87 7 100
2022 Real property 62 29 3 3 2 0 0 92 5 80
2022 Material management 78 15 4 3 0 0 0 93 3 25
2022 Information management 53 28 9 4 3 2 1 84 7 360
2022 Information technology 61 26 6 3 2 1 0 89 5 1075
2022 Internal audit 53 21 8 11 5 1 1 76 16 95
2022 Evaluation 56 27 3 4 6 2 1 86 11 250
2022 Data sciences 48 32 7 8 4 0 1 80 12 200
2022 Policy 54 29 7 6 3 1 1 84 9 1005
2022 Project management 59 25 6 5 4 0 0 85 9 1055
2022 Other services to the public 53 27 8 5 5 2 1 81 10 2400
2022 None of the above 53 27 8 5 5 2 1 82 10 1670
2020 Client contact centre 49 30 8 7 4 1 0 81 11 4335
2020 Health care practitioners 49 32 7 5 6 1 0 82 10 195
2020 Federal regulators 60 18 10 4 6 1 0 79 10 90
2020 Compliance, inspection and enforcement 45 32 10 9 3 1 0 78 12 850
2020 Communications or public affairs 54 29 7 5 3 1 0 84 8 265
2020 Access to information and privacy 58 24 9 6 2 1 1 83 8 180
2020 Security 58 23 7 5 7 0 0 80 12 105
2020 Science and technology 38 38 8 16 0 0 0 76 16 25
2020 Legal services 61 26 7 4 2 0 0 86 7 40
2020 Administration and operations 51 29 8 7 4 1 0 81 11 3930
2020 Human resources 55 26 9 5 4 1 1 82 9 840
2020 Financial management 53 28 8 6 4 2 1 83 9 465
2020 Procurement 63 20 6 6 3 3 0 85 9 70
2020 Real property 56 28 6 3 7 0 0 84 10 85
2020 Information management 61 24 7 5 3 1 0 85 8 275
2020 Information technology 57 26 8 5 2 1 1 85 7 925
2020 Internal audit 43 36 7 5 5 3 1 82 11 60
2020 Evaluation 47 34 7 8 2 1 1 83 11 125
2020 Data sciences 46 39 8 4 3 0 0 84 7 180
2020 Policy 49 30 8 7 4 1 1 81 11 995
2020 Project management 54 30 7 6 2 0 0 85 8 850
2020 Other services to the public 49 28 9 7 5 1 0 79 12 2375
2020 None of the above 46 28 10 8 5 1 1 76 13 1495

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 6 12 6 34 6 30 63 18 5915
2024 Health care practitioners 3 3 14 7 43 5 26 71 9 225
2024 Intelligence analysts 4 8 7 8 31 4 39 67 21 175
2024 Federal regulators 5 10 16 10 32 10 17 58 21 95
2024 Compliance, inspection and enforcement 4 7 13 7 34 7 28 64 17 1050
2024 Communications or public affairs 3 6 9 5 32 6 39 68 16 300
2024 Access to information and privacy 6 7 14 8 34 6 25 60 19 260
2024 Security 2 4 13 6 35 4 35 67 10 120
2024 Science and technology 0 7 18 18 22 16 20 62 11 30
2024 Legal services 6 7 6 16 42 4 18 75 17 30
2024 Administration and operations 4 7 14 6 34 6 28 62 17 4625
2024 Human resources 4 4 9 8 36 5 34 73 13 940
2024 Financial management 4 6 12 7 38 5 28 66 16 455
2024 Procurement 2 3 17 7 30 6 35 62 9 95
2024 Real property 6 4 13 9 34 7 29 66 15 70
2024 Material management 0 0 9 0 65 9 17 88 0 20
2024 Information management 3 5 14 6 33 7 31 64 14 315
2024 Information technology 3 7 12 8 41 7 22 69 14 995
2024 Internal audit 7 4 12 8 29 8 32 62 17 80
2024 Evaluation 5 3 15 8 34 6 30 65 12 165
2024 Data sciences 8 4 18 7 34 10 20 58 17 200
2024 Policy 4 7 14 8 31 7 28 60 18 970
2024 Project management 6 6 13 6 34 7 28 62 19 845
2024 Other services to the public 5 7 13 5 35 8 27 62 18 2540
2024 None of the above 5 5 15 6 30 9 31 59 17 1505
2022 Client contact centre 5 5 10 5 39 6 31 69 15 4910
2022 Health care practitioners 2 4 11 4 44 6 28 73 9 250
2022 Federal regulators 9 9 16 5 33 5 23 53 24 110
2022 Compliance, inspection and enforcement 4 6 12 7 41 5 25 68 15 1035
2022 Communications or public affairs 1 4 10 7 39 5 32 75 9 315
2022 Access to information and privacy 4 4 12 7 39 5 29 70 12 270
2022 Security 8 5 10 8 39 4 25 68 18 125
2022 Science and technology 3 4 6 9 48 5 25 83 9 45
2022 Legal services 2 4 16 6 28 2 42 61 11 45
2022 Administration and operations 3 5 12 7 39 6 26 69 13 4055
2022 Human resources 3 3 10 5 41 5 33 74 10 1040
2022 Financial management 4 5 10 7 42 5 27 73 13 445
2022 Procurement 3 1 10 5 47 6 28 79 6 100
2022 Real property 4 5 10 7 39 8 26 71 15 80
2022 Material management 3 0 12 4 52 10 18 78 5 25
2022 Information management 3 7 12 4 42 6 25 68 14 360
2022 Information technology 4 5 9 6 48 7 21 74 13 1075
2022 Internal audit 4 2 10 8 38 13 25 75 10 95
2022 Evaluation 4 6 12 5 38 9 27 66 15 250
2022 Data sciences 2 6 8 5 41 6 31 75 12 200
2022 Policy 4 6 11 6 36 7 29 67 15 1005
2022 Project management 4 7 12 6 40 5 26 67 16 1055
2022 Other services to the public 4 6 13 4 38 7 28 65 15 2400
2022 None of the above 3 5 12 5 37 6 32 67 13 1665

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 38 13 6 4 2 0 77 10 5925
2024 Health care practitioners 24 45 14 9 6 1 0 70 16 225
2024 Intelligence analysts 26 41 17 7 5 3 1 70 12 175
2024 Federal regulators 29 37 17 8 5 4 0 69 13 95
2024 Compliance, inspection and enforcement 23 40 16 10 8 2 0 64 19 1055
2024 Communications or public affairs 19 44 17 10 7 3 0 65 18 300
2024 Access to information and privacy 36 34 16 7 3 3 0 72 11 260
2024 Security 26 39 17 6 10 2 1 67 16 120
2024 Science and technology 21 35 18 16 3 4 3 60 21 30
2024 Legal services 12 41 17 14 13 4 0 55 27 30
2024 Administration and operations 27 39 15 10 7 2 0 68 17 4635
2024 Human resources 30 40 16 6 5 2 0 72 11 945
2024 Financial management 30 42 15 6 4 3 1 74 11 455
2024 Procurement 25 44 18 6 5 1 0 71 11 95
2024 Real property 23 45 17 10 2 2 2 70 12 70
2024 Material management 42 39 10 5 0 4 0 85 5 20
2024 Information management 28 36 14 12 6 3 0 66 19 315
2024 Information technology 30 39 14 9 5 3 0 71 15 995
2024 Internal audit 25 38 20 1 11 5 0 67 13 80
2024 Evaluation 25 36 12 12 9 6 0 65 23 165
2024 Data sciences 19 42 22 7 5 5 0 65 12 200
2024 Policy 16 37 17 17 10 3 0 55 28 970
2024 Project management 22 40 15 10 11 2 0 64 21 845
2024 Other services to the public 31 37 13 9 7 3 0 70 17 2545
2024 None of the above 29 36 15 9 7 3 1 67 17 1510
2022 Client contact centre 40 38 11 6 3 3 0 80 8 4915
2022 Health care practitioners 32 36 15 9 6 2 0 70 15 250
2022 Federal regulators 28 43 17 6 2 3 0 74 9 110
2022 Compliance, inspection and enforcement 30 41 15 7 5 1 0 72 13 1035
2022 Communications or public affairs 34 38 12 7 6 3 0 75 13 315
2022 Access to information and privacy 39 38 13 4 3 3 0 80 7 270
2022 Security 41 31 13 6 6 3 0 74 12 125
2022 Science and technology 28 40 14 6 9 4 0 70 15 45
2022 Legal services 49 23 14 6 7 0 0 73 13 45
2022 Administration and operations 34 41 13 7 4 2 0 76 11 4065
2022 Human resources 38 42 11 5 3 2 0 81 8 1040
2022 Financial management 40 44 10 3 3 1 0 85 5 445
2022 Procurement 41 41 9 3 4 2 1 84 7 100
2022 Real property 46 30 14 6 4 0 0 76 10 80
2022 Material management 46 27 4 18 4 0 0 74 22 25
2022 Information management 36 40 15 5 3 2 0 76 8 360
2022 Information technology 38 38 13 5 3 4 0 79 8 1075
2022 Internal audit 29 32 18 11 3 7 0 66 15 95
2022 Evaluation 29 43 14 6 6 1 0 73 13 250
2022 Data sciences 25 42 15 7 8 2 1 69 16 200
2022 Policy 24 40 16 11 6 2 1 67 17 1005
2022 Project management 35 41 11 7 4 1 0 77 12 1055
2022 Other services to the public 35 37 13 6 6 3 0 74 12 2400
2022 None of the above 32 37 15 6 5 4 0 73 11 1670
2020 Client contact centre 41 39 11 5 2 2 0 81 7 4340
2020 Health care practitioners 38 38 17 5 1 1 0 76 6 195
2020 Federal regulators 49 34 9 3 2 2 0 85 6 90
2020 Compliance, inspection and enforcement 38 41 12 6 3 1 0 80 9 855
2020 Communications or public affairs 40 43 9 5 1 1 0 85 6 265
2020 Access to information and privacy 48 36 10 3 2 2 0 86 5 180
2020 Security 48 32 15 3 1 1 0 82 4 105
2020 Science and technology 41 31 20 9 0 0 0 72 9 25
2020 Legal services 40 29 19 2 2 7 0 75 5 40
2020 Administration and operations 43 39 10 5 2 1 0 83 7 3935
2020 Human resources 50 37 7 3 1 1 0 89 4 845
2020 Financial management 52 37 6 2 2 1 0 90 3 470
2020 Procurement 44 39 9 3 4 1 0 84 7 70
2020 Real property 41 45 7 2 2 2 0 88 5 85
2020 Information management 49 36 6 6 2 1 0 86 8 275
2020 Information technology 50 35 9 3 1 2 0 87 4 930
2020 Internal audit 43 47 7 2 2 0 0 90 3 60
2020 Evaluation 40 46 9 3 1 2 0 87 4 125
2020 Data sciences 39 42 9 8 1 2 0 82 9 180
2020 Policy 39 39 11 6 3 1 0 79 9 995
2020 Project management 46 37 9 5 2 1 0 84 6 855
2020 Other services to the public 42 38 11 5 2 1 0 82 7 2380
2020 None of the above 40 37 12 6 3 2 0 79 9 1490
2019 Client contact centre 33 40 14 8 4 1 0 74 12 3055
2019 Health care practitioners 25 36 22 9 7 1 1 62 16 160
2019 Federal regulators 31 38 14 13 4 0 0 69 17 105
2019 Compliance, inspection and enforcement 26 46 14 9 3 1 0 73 13 710
2019 Communications or public affairs 39 46 9 4 2 2 0 86 5 265
2019 Access to information and privacy 35 37 13 7 4 4 0 74 12 130
2019 Security 33 44 9 4 4 5 0 82 8 100
2019 Science and technology 30 38 23 4 2 4 0 71 5 55
2019 Legal services 38 27 14 13 3 5 0 69 16 35
2019 Administration and operations 32 42 13 8 4 1 0 75 12 3130
2019 Human resources 35 40 15 5 3 1 0 76 8 740
2019 Financial management 43 38 14 3 1 1 0 82 4 430
2019 Procurement 49 32 7 8 2 2 0 83 10 55
2019 Real property 34 52 7 6 1 0 0 86 7 70
2019 Information management 33 44 12 8 2 1 0 78 9 260
2019 Information technology 41 41 10 3 2 3 0 84 5 895
2019 Internal audit 30 48 8 6 5 1 1 80 12 75
2019 Evaluation 29 43 15 6 6 1 0 73 12 130
2019 Data sciences 32 44 13 7 2 2 0 78 9 145
2019 Policy 31 41 13 8 4 2 0 74 12 885
2019 Project management 34 40 13 6 5 1 0 76 11 765
2019 Other services to the public 30 39 14 10 6 1 0 70 16 1925
2019 None of the above 35 36 14 8 4 2 0 73 13 1345

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 12 28 36 18 6 5930
2024 Health care practitioners 10 22 35 29 5 225
2024 Intelligence analysts 7 37 35 16 6 175
2024 Federal regulators 11 18 44 17 10 95
2024 Compliance, inspection and enforcement 8 20 39 23 10 1055
2024 Communications or public affairs 6 22 39 25 8 300
2024 Access to information and privacy 17 25 34 17 7 260
2024 Security 11 30 33 17 8 120
2024 Science and technology 23 24 28 10 16 30
2024 Legal services 9 20 48 13 9 30
2024 Administration and operations 9 25 35 22 9 4630
2024 Human resources 7 25 42 20 7 945
2024 Financial management 8 29 37 20 6 455
2024 Procurement 3 21 36 19 21 95
2024 Real property 8 24 38 29 2 70
2024 Material management 22 27 28 23 0 20
2024 Information management 10 25 32 25 9 315
2024 Information technology 13 29 34 17 7 995
2024 Internal audit 12 28 28 17 15 80
2024 Evaluation 11 27 27 28 7 165
2024 Data sciences 11 21 37 24 8 200
2024 Policy 8 22 35 24 11 970
2024 Project management 8 23 36 23 9 845
2024 Other services to the public 10 24 34 23 9 2545
2024 None of the above 9 25 36 21 9 1510
2022 Client contact centre 14 29 35 17 6 4915
2022 Health care practitioners 9 24 41 24 3 250
2022 Federal regulators 10 29 35 17 9 110
2022 Compliance, inspection and enforcement 10 27 38 19 6 1035
2022 Communications or public affairs 13 27 35 20 5 315
2022 Access to information and privacy 17 33 28 18 4 270
2022 Security 22 23 31 19 5 125
2022 Science and technology 17 46 27 8 2 45
2022 Legal services 18 20 41 10 12 45
2022 Administration and operations 11 27 37 20 6 4065
2022 Human resources 10 31 37 18 4 1040
2022 Financial management 14 36 34 12 3 445
2022 Procurement 19 27 29 19 6 100
2022 Real property 14 35 39 11 1 80
2022 Material management 13 36 9 27 15 25
2022 Information management 10 25 38 21 5 360
2022 Information technology 15 29 35 16 5 1075
2022 Internal audit 13 27 38 14 8 95
2022 Evaluation 12 24 37 17 9 250
2022 Data sciences 11 25 37 22 6 200
2022 Policy 9 25 37 23 6 1005
2022 Project management 11 28 35 20 7 1055
2022 Other services to the public 10 26 35 21 8 2405
2022 None of the above 11 28 35 21 6 1670

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 26 10 3 2 2 1 84 5 5925
2024 Health care practitioners 54 22 14 3 5 1 1 78 8 230
2024 Intelligence analysts 48 32 12 3 2 3 1 82 5 175
2024 Federal regulators 59 19 15 3 2 2 0 80 5 95
2024 Compliance, inspection and enforcement 47 30 12 5 3 3 0 80 8 1055
2024 Communications or public affairs 54 25 9 5 4 3 1 82 9 300
2024 Access to information and privacy 53 26 12 3 2 4 1 83 4 260
2024 Security 47 29 11 5 5 2 1 78 10 120
2024 Science and technology 45 25 11 3 12 0 3 73 16 30
2024 Legal services 37 43 13 0 3 4 0 83 3 30
2024 Administration and operations 52 27 10 4 3 2 1 82 8 4635
2024 Human resources 54 29 9 3 3 2 0 85 6 945
2024 Financial management 52 28 10 2 2 4 2 84 5 455
2024 Procurement 59 27 8 3 2 0 1 87 5 95
2024 Real property 54 24 12 4 3 0 2 80 8 70
2024 Material management 53 22 10 5 5 5 0 79 11 20
2024 Information management 59 25 8 4 3 2 0 86 6 315
2024 Information technology 56 27 9 2 2 3 1 86 4 990
2024 Internal audit 55 20 17 0 5 1 1 77 6 80
2024 Evaluation 54 22 12 2 4 4 1 80 7 165
2024 Data sciences 60 26 7 1 2 4 0 90 3 200
2024 Policy 50 26 10 6 4 3 1 79 11 970
2024 Project management 56 23 9 5 4 2 1 82 9 845
2024 Other services to the public 55 23 10 4 3 4 1 82 7 2550
2024 None of the above 52 26 11 3 3 4 2 82 7 1510
2022 Client contact centre 58 25 10 3 2 3 1 86 4 4915
2022 Health care practitioners 54 26 10 3 3 5 0 83 6 250
2022 Federal regulators 61 19 12 1 4 2 2 83 5 110
2022 Compliance, inspection and enforcement 54 27 10 2 3 3 1 84 5 1035
2022 Communications or public affairs 60 24 9 4 2 1 0 86 6 315
2022 Access to information and privacy 61 24 8 3 1 2 1 88 4 270
2022 Security 56 21 10 4 4 1 4 81 8 125
2022 Science and technology 63 25 4 2 0 3 4 94 2 45
2022 Legal services 65 17 12 2 4 0 0 82 6 45
2022 Administration and operations 57 26 9 3 2 2 1 85 6 4065
2022 Human resources 60 27 7 3 1 2 0 89 4 1040
2022 Financial management 61 26 7 2 1 2 1 90 3 445
2022 Procurement 64 18 10 3 1 2 2 86 4 100
2022 Real property 61 35 3 1 0 0 0 96 1 80
2022 Material management 71 21 4 0 0 4 0 96 0 25
2022 Information management 56 28 8 2 1 4 1 88 3 360
2022 Information technology 62 25 7 2 1 3 1 89 3 1075
2022 Internal audit 53 24 11 1 7 4 0 80 8 95
2022 Evaluation 57 24 10 3 2 3 2 84 5 250
2022 Data sciences 53 28 9 5 3 3 0 84 7 200
2022 Policy 53 29 9 3 3 2 1 85 6 1005
2022 Project management 58 26 8 3 3 2 0 86 6 1055
2022 Other services to the public 54 25 10 3 3 4 1 83 6 2405
2022 None of the above 55 24 10 3 2 4 2 84 6 1670
2020 Client contact centre 47 28 13 4 2 4 1 79 7 4325
2020 Health care practitioners 46 25 16 2 4 5 1 77 7 195
2020 Federal regulators 54 20 15 2 3 5 1 78 6 85
2020 Compliance, inspection and enforcement 42 31 14 5 3 3 1 77 8 850
2020 Communications or public affairs 50 27 14 1 4 3 0 80 5 265
2020 Access to information and privacy 55 20 15 1 2 4 2 81 3 180
2020 Security 53 24 8 7 4 3 1 80 11 105
2020 Science and technology 32 43 9 3 9 4 0 78 13 25
2020 Legal services 59 24 15 0 2 0 0 83 2 40
2020 Administration and operations 49 27 13 4 3 4 1 79 7 3915
2020 Human resources 53 28 9 4 3 2 1 84 7 845
2020 Financial management 52 29 9 3 2 3 1 84 6 470
2020 Procurement 57 25 6 5 2 4 2 87 7 70
2020 Real property 50 31 6 6 2 2 2 85 9 85
2020 Information management 55 28 7 3 3 4 0 87 6 275
2020 Information technology 57 25 9 3 2 3 1 86 4 930
2020 Internal audit 41 25 17 8 3 3 3 70 12 60
2020 Evaluation 52 23 12 5 3 3 2 79 8 125
2020 Data sciences 49 32 9 6 2 1 1 82 9 175
2020 Policy 48 30 11 5 4 2 1 80 9 990
2020 Project management 54 26 12 3 1 4 0 84 4 850
2020 Other services to the public 48 26 13 5 3 4 1 79 8 2380
2020 None of the above 45 26 14 4 3 5 2 76 8 1490

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 25 9 8 6 2 1 76 14 5925
2024 Health care practitioners 45 24 11 10 8 1 1 70 19 230
2024 Intelligence analysts 46 27 8 9 7 2 1 76 16 175
2024 Federal regulators 50 22 12 5 9 1 0 73 15 95
2024 Compliance, inspection and enforcement 40 29 10 10 9 2 0 70 20 1055
2024 Communications or public affairs 45 26 6 12 7 2 1 74 20 300
2024 Access to information and privacy 48 24 9 8 5 5 0 76 14 260
2024 Security 47 27 9 8 6 2 1 76 14 120
2024 Science and technology 52 18 9 3 18 0 0 69 21 30
2024 Legal services 41 31 6 13 6 4 0 75 20 30
2024 Administration and operations 46 27 8 10 8 1 0 73 18 4635
2024 Human resources 49 26 9 8 6 1 0 76 15 945
2024 Financial management 48 24 10 8 8 2 1 73 17 455
2024 Procurement 58 18 8 6 11 0 0 76 17 95
2024 Real property 51 25 2 13 9 0 0 76 22 70
2024 Material management 53 18 9 10 11 0 0 71 20 20
2024 Information management 48 24 10 8 8 1 0 73 17 315
2024 Information technology 50 25 9 7 6 2 1 77 13 995
2024 Internal audit 48 26 6 9 8 3 0 77 17 80
2024 Evaluation 42 27 5 12 11 2 1 71 23 165
2024 Data sciences 55 22 8 9 5 1 0 77 15 200
2024 Policy 45 25 8 11 10 1 1 70 22 970
2024 Project management 48 23 8 8 10 2 0 73 19 845
2024 Other services to the public 49 23 8 9 9 2 0 73 18 2550
2024 None of the above 46 25 8 8 9 2 1 74 18 1510
2022 Client contact centre 52 24 8 7 6 2 1 78 13 4915
2022 Health care practitioners 40 30 9 12 7 2 0 71 19 250
2022 Federal regulators 53 20 14 4 8 1 0 74 12 110
2022 Compliance, inspection and enforcement 47 26 9 9 8 1 0 74 17 1035
2022 Communications or public affairs 52 25 8 9 5 1 0 77 14 315
2022 Access to information and privacy 52 26 9 6 4 1 1 80 11 270
2022 Security 53 20 8 7 10 1 1 74 17 125
2022 Science and technology 53 25 13 3 2 2 2 81 6 45
2022 Legal services 61 15 7 10 6 2 0 77 16 45
2022 Administration and operations 48 27 8 8 7 1 1 76 16 4065
2022 Human resources 50 27 8 7 5 2 0 79 12 1040
2022 Financial management 53 26 9 7 3 2 0 80 11 445
2022 Procurement 49 26 9 12 3 1 0 76 15 100
2022 Real property 56 28 5 7 2 1 0 86 9 80
2022 Material management 69 15 8 5 3 0 0 84 8 25
2022 Information management 44 27 11 9 5 3 1 74 14 360
2022 Information technology 56 23 7 8 4 2 0 80 13 1075
2022 Internal audit 49 16 11 11 9 3 0 68 21 95
2022 Evaluation 47 24 9 9 9 1 1 72 19 250
2022 Data sciences 38 25 12 14 10 0 1 63 24 200
2022 Policy 45 27 8 12 7 1 0 72 20 1005
2022 Project management 50 25 7 10 7 1 0 76 17 1055
2022 Other services to the public 47 24 10 8 8 2 1 73 17 2400
2022 None of the above 47 25 8 8 8 2 1 75 17 1670
2020 Client contact centre 39 29 12 11 7 2 1 70 18 4340
2020 Health care practitioners 39 31 8 15 6 1 1 70 22 195
2020 Federal regulators 47 22 11 8 10 2 0 70 18 90
2020 Compliance, inspection and enforcement 33 31 12 14 7 2 0 66 22 850
2020 Communications or public affairs 41 29 10 11 8 1 1 71 19 265
2020 Access to information and privacy 50 23 13 6 5 2 1 75 11 180
2020 Security 41 23 10 12 13 1 0 65 25 105
2020 Science and technology 35 29 17 7 12 0 0 63 20 25
2020 Legal services 40 31 14 4 5 3 3 76 10 40
2020 Administration and operations 40 28 11 11 7 2 0 70 19 3925
2020 Human resources 44 29 11 9 5 1 1 74 15 840
2020 Financial management 45 28 12 9 5 1 0 74 14 470
2020 Procurement 51 23 7 8 8 1 2 76 17 70
2020 Real property 46 27 10 7 7 1 2 75 15 85
2020 Information management 45 31 7 11 4 2 0 77 15 275
2020 Information technology 46 28 10 8 6 2 1 76 14 930
2020 Internal audit 35 33 13 10 5 2 2 71 15 60
2020 Evaluation 36 31 13 10 8 0 2 69 18 125
2020 Data sciences 40 29 13 10 7 1 0 69 18 180
2020 Policy 37 28 11 13 10 1 1 66 23 995
2020 Project management 44 30 10 9 6 1 0 74 15 855
2020 Other services to the public 40 27 10 12 9 1 1 68 21 2380
2020 None of the above 36 27 13 13 8 2 1 66 21 1495

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 39 15 10 7 2 0 68 17 5925
2024 Health care practitioners 19 34 15 19 12 1 0 54 31 230
2024 Intelligence analysts 19 41 14 15 8 1 1 62 24 175
2024 Federal regulators 30 28 19 8 12 3 0 59 21 95
2024 Compliance, inspection and enforcement 17 36 18 14 14 1 0 55 27 1050
2024 Communications or public affairs 26 29 18 14 12 2 0 56 26 300
2024 Access to information and privacy 33 35 12 12 5 2 1 71 17 260
2024 Security 23 36 16 13 12 1 0 59 25 120
2024 Science and technology 19 38 16 15 9 0 3 59 25 30
2024 Legal services 13 29 25 16 13 0 3 44 30 30
2024 Administration and operations 22 35 16 14 11 2 0 58 26 4635
2024 Human resources 24 40 15 12 7 1 1 66 19 945
2024 Financial management 25 44 14 10 6 0 0 69 16 455
2024 Procurement 16 36 28 14 4 1 0 53 19 95
2024 Real property 22 38 21 12 7 0 0 60 19 70
2024 Material management 27 55 14 0 5 0 0 81 5 20
2024 Information management 25 35 13 13 12 1 0 62 25 315
2024 Information technology 29 36 14 10 9 2 1 67 19 995
2024 Internal audit 24 39 10 11 12 3 0 66 24 80
2024 Evaluation 22 34 12 14 14 3 1 59 29 165
2024 Data sciences 25 40 14 11 8 2 0 66 19 200
2024 Policy 18 32 15 18 16 2 0 50 35 970
2024 Project management 21 35 15 14 14 1 0 57 28 845
2024 Other services to the public 26 32 16 14 10 2 0 60 24 2550
2024 None of the above 23 33 16 13 11 3 1 59 25 1510
2022 Client contact centre 32 39 14 9 5 2 0 72 14 4910
2022 Health care practitioners 23 35 15 17 9 1 0 58 26 250
2022 Federal regulators 28 40 13 13 6 0 0 68 19 110
2022 Compliance, inspection and enforcement 27 41 13 10 8 2 0 69 18 1035
2022 Communications or public affairs 30 44 14 8 3 0 1 75 11 315
2022 Access to information and privacy 35 43 13 4 2 2 0 80 7 270
2022 Security 39 33 15 6 6 1 0 73 13 125
2022 Science and technology 36 46 11 5 0 0 2 83 5 45
2022 Legal services 31 30 22 8 8 0 0 61 16 45
2022 Administration and operations 31 38 14 10 6 1 0 70 16 4065
2022 Human resources 38 39 11 8 3 1 0 78 11 1040
2022 Financial management 40 40 11 5 3 2 0 81 8 445
2022 Procurement 39 42 7 6 5 1 0 81 12 100
2022 Real property 36 41 8 11 2 2 0 79 13 80
2022 Material management 48 26 4 12 10 0 0 74 22 25
2022 Information management 35 35 14 10 4 2 0 72 14 360
2022 Information technology 37 39 11 7 4 2 0 78 11 1075
2022 Internal audit 27 42 13 11 6 0 0 69 18 95
2022 Evaluation 26 40 15 12 6 1 0 67 19 250
2022 Data sciences 31 41 14 9 4 1 0 73 13 200
2022 Policy 28 41 13 10 7 2 0 69 17 1005
2022 Project management 34 39 13 8 5 1 0 74 13 1055
2022 Other services to the public 30 34 15 10 8 2 1 66 18 2400
2022 None of the above 31 35 14 9 7 3 1 69 17 1670
2020 Client contact centre 36 32 16 8 5 2 1 70 14 4350
2020 Health care practitioners 35 32 18 7 5 3 0 70 12 195
2020 Federal regulators 38 22 17 13 7 3 0 62 21 90
2020 Compliance, inspection and enforcement 28 37 17 11 4 2 0 66 16 855
2020 Communications or public affairs 36 34 13 11 5 1 0 71 16 265
2020 Access to information and privacy 44 31 17 3 4 0 1 75 8 180
2020 Security 44 29 14 9 3 1 0 74 12 105
2020 Science and technology 28 31 8 17 15 0 0 60 33 25
2020 Legal services 37 39 11 11 2 0 0 75 14 40
2020 Administration and operations 36 33 16 9 5 1 0 70 14 3935
2020 Human resources 44 32 12 6 4 1 0 77 11 845
2020 Financial management 40 37 11 6 4 1 1 79 10 470
2020 Procurement 45 36 7 4 7 1 0 81 11 70
2020 Real property 40 37 13 7 2 1 0 78 9 85
2020 Information management 43 35 11 6 4 2 0 79 10 275
2020 Information technology 45 33 13 5 2 1 0 79 7 935
2020 Internal audit 34 37 11 10 5 3 0 73 15 60
2020 Evaluation 36 34 15 11 2 2 0 72 13 125
2020 Data sciences 31 42 13 8 4 2 0 74 12 180
2020 Policy 32 35 14 12 6 1 0 68 18 1000
2020 Project management 38 34 13 9 4 2 0 74 13 855
2020 Other services to the public 35 31 17 9 5 2 0 68 15 2385
2020 None of the above 34 33 16 8 5 3 1 70 13 1495
2019 Client contact centre 23 34 17 15 10 1 0 58 25 3065
2019 Health care practitioners 22 21 16 21 19 1 1 43 41 160
2019 Federal regulators 18 36 21 13 10 1 1 55 23 105
2019 Compliance, inspection and enforcement 18 37 17 17 10 2 0 56 27 715
2019 Communications or public affairs 26 43 12 13 4 2 0 71 17 265
2019 Access to information and privacy 33 31 17 14 3 2 0 66 17 130
2019 Security 27 43 10 7 10 3 0 72 17 100
2019 Science and technology 30 28 24 15 2 2 0 60 16 55
2019 Legal services 19 39 13 13 14 3 0 60 27 35
2019 Administration and operations 22 36 18 14 9 1 0 59 23 3140
2019 Human resources 29 39 14 10 6 2 0 69 17 740
2019 Financial management 33 39 14 8 5 1 0 73 14 430
2019 Procurement 33 48 5 12 2 0 0 81 14 55
2019 Real property 20 51 10 13 7 0 0 71 20 70
2019 Information management 25 38 17 13 7 0 0 63 20 260
2019 Information technology 34 39 14 8 3 2 0 74 12 900
2019 Internal audit 25 33 16 14 8 2 3 60 22 75
2019 Evaluation 24 32 16 15 11 2 0 57 27 130
2019 Data sciences 27 40 14 12 5 2 0 69 17 145
2019 Policy 24 39 16 12 7 1 0 64 20 885
2019 Project management 23 36 17 13 10 2 0 60 23 765
2019 Other services to the public 22 33 18 14 12 2 0 56 26 1930
2019 None of the above 25 33 17 14 10 1 0 58 25 1350

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 49 13 13 3 0 0 71 16 510
2024 Intelligence analysts 16 45 23 9 0 7 0 66 10 15
2024 Federal regulators 23 41 22 7 8 0 0 64 14 15
2024 Compliance, inspection and enforcement 19 50 11 13 6 0 1 70 19 140
2024 Communications or public affairs 16 46 12 19 7 0 0 62 26 80
2024 Access to information and privacy 19 52 9 4 8 0 8 77 13 25
2024 Security 26 58 6 4 3 3 0 87 7 30
2024 Science and technology 8 41 10 10 11 10 10 62 26 10
2024 Administration and operations 19 51 12 13 5 0 0 70 18 900
2024 Human resources 21 51 10 14 3 0 0 73 17 290
2024 Financial management 17 50 14 15 2 1 1 68 18 140
2024 Procurement 21 55 4 16 0 0 4 80 17 20
2024 Real property 33 31 27 5 5 0 0 63 10 20
2024 Information management 21 35 9 26 8 3 0 57 34 45
2024 Information technology 14 54 14 12 4 2 1 70 17 280
2024 Internal audit 29 42 13 6 11 0 0 70 17 15
2024 Evaluation 34 30 15 16 5 0 0 64 21 20
2024 Data sciences 7 47 17 20 9 0 0 54 29 35
2024 Policy 12 47 18 17 6 0 0 59 23 225
2024 Project management 21 51 12 12 4 0 0 73 15 190
2024 Other services to the public 24 51 10 11 4 0 0 75 15 240
2024 None of the above 21 42 15 15 4 2 1 65 20 190
2022 Client contact centre 23 51 11 11 3 0 0 75 14 400
2022 Federal regulators 8 56 17 19 0 0 0 64 19 10
2022 Compliance, inspection and enforcement 20 52 15 6 7 0 0 73 13 125
2022 Communications or public affairs 19 64 13 3 0 0 2 84 3 60
2022 Access to information and privacy 16 68 16 0 0 0 0 84 0 10
2022 Security 24 54 17 0 0 0 5 82 0 20
2022 Science and technology 9 49 11 31 0 0 0 58 31 10
2022 Administration and operations 20 52 11 13 3 1 0 73 16 865
2022 Human resources 23 56 11 9 1 0 0 80 10 300
2022 Financial management 21 55 7 10 1 3 1 81 12 140
2022 Procurement 39 36 0 12 13 0 0 75 25 15
2022 Real property 18 58 15 0 9 0 0 76 9 20
2022 Information management 26 48 13 6 4 2 0 76 10 50
2022 Information technology 24 48 13 11 3 1 0 73 14 290
2022 Internal audit 20 35 12 19 8 6 0 58 29 15
2022 Evaluation 29 34 19 13 0 5 0 66 13 15
2022 Data sciences 7 53 22 10 8 0 0 60 18 40
2022 Policy 17 48 11 16 6 1 0 66 22 255
2022 Project management 22 53 9 12 3 0 1 76 15 270
2022 Other services to the public 22 56 9 10 2 0 0 78 12 210
2022 None of the above 19 48 11 17 4 1 0 68 21 240
2020 Client contact centre 24 53 11 9 3 0 0 78 12 390
2020 Federal regulators 60 40 0 0 0 0 0 100 0 15
2020 Compliance, inspection and enforcement 20 54 13 9 4 0 0 74 13 100
2020 Communications or public affairs 26 53 10 10 0 0 1 81 10 65
2020 Access to information and privacy 18 61 9 9 4 0 0 78 13 25
2020 Security 37 26 13 21 0 0 4 65 21 25
2020 Administration and operations 26 49 12 9 3 1 0 76 12 780
2020 Human resources 29 46 12 11 1 0 0 76 12 200
2020 Financial management 30 43 15 7 1 3 0 76 9 135
2020 Procurement 33 47 8 6 6 0 0 79 12 15
2020 Real property 26 61 13 0 0 0 0 87 0 25
2020 Information management 31 52 7 10 0 0 0 84 10 45
2020 Information technology 27 46 12 9 3 2 1 76 12 240
2020 Internal audit 33 51 9 0 0 0 8 91 0 10
2020 Evaluation 22 35 8 22 7 0 7 61 31 15
2020 Data sciences 28 47 17 5 3 0 0 75 8 35
2020 Policy 21 47 13 15 3 1 0 69 18 270
2020 Project management 32 51 7 8 2 0 1 83 10 185
2020 Other services to the public 26 52 9 9 4 0 0 78 13 250
2020 None of the above 23 47 15 11 2 2 0 71 14 165
2019 Client contact centre 19 47 10 19 3 1 1 67 22 305
2019 Federal regulators 14 36 7 29 7 0 7 54 39 15
2019 Compliance, inspection and enforcement 24 48 16 9 1 1 0 73 11 85
2019 Communications or public affairs 24 50 13 11 0 2 0 76 11 55
2019 Access to information and privacy 17 44 22 11 6 0 0 61 17 20
2019 Security 13 60 27 0 0 0 0 73 0 25
2019 Science and technology 19 63 9 0 9 0 0 81 9 10
2019 Administration and operations 22 48 12 12 4 0 1 72 16 645
2019 Human resources 22 51 14 10 1 1 1 74 11 175
2019 Financial management 22 38 18 9 2 3 7 67 13 130
2019 Procurement 23 39 23 16 0 0 0 62 16 15
2019 Real property 17 50 11 17 6 0 0 67 22 20
2019 Information management 21 48 18 11 2 0 0 69 13 50
2019 Information technology 25 51 13 6 2 1 1 78 8 215
2019 Internal audit 12 57 12 13 0 0 6 73 14 15
2019 Evaluation 7 50 14 14 14 0 0 57 28 15
2019 Data sciences 18 55 0 13 5 0 9 80 20 20
2019 Policy 19 44 15 14 4 3 1 66 19 230
2019 Project management 27 48 10 8 4 3 1 77 13 140
2019 Other services to the public 20 50 10 14 5 0 0 71 19 200
2019 None of the above 20 47 12 12 6 2 1 69 18 180

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 25 17 10 12 1 2 34 66 5910
2024 Health care practitioners 25 31 20 8 14 0 2 25 75 225
2024 Intelligence analysts 30 28 19 7 10 1 5 31 69 175
2024 Federal regulators 23 22 14 14 22 1 4 25 75 95
2024 Compliance, inspection and enforcement 25 26 18 11 18 0 1 25 75 1050
2024 Communications or public affairs 32 27 20 10 10 0 2 33 67 300
2024 Access to information and privacy 37 23 16 13 10 0 1 37 63 255
2024 Security 30 33 17 8 11 0 1 31 69 115
2024 Science and technology 24 28 24 11 10 0 3 25 75 30
2024 Legal services 22 27 25 11 10 0 5 23 77 30
2024 Administration and operations 26 27 18 11 15 1 3 27 73 4620
2024 Human resources 28 28 18 10 13 1 3 29 71 945
2024 Financial management 34 26 15 11 10 0 4 35 65 450
2024 Procurement 20 25 16 14 20 0 5 21 79 95
2024 Real property 36 30 16 11 7 0 1 36 64 70
2024 Material management 51 17 10 8 16 0 0 51 49 20
2024 Information management 31 25 23 6 13 1 2 32 68 310
2024 Information technology 37 25 15 9 11 1 3 38 62 990
2024 Internal audit 21 28 22 11 16 0 3 21 79 80
2024 Evaluation 37 23 16 9 11 0 4 38 62 165
2024 Data sciences 31 31 18 7 11 0 2 32 68 200
2024 Policy 32 27 17 7 14 0 2 33 67 965
2024 Project management 27 27 17 10 16 0 3 28 72 845
2024 Other services to the public 29 26 18 10 14 1 2 29 71 2535
2024 None of the above 32 26 16 9 13 1 3 33 67 1505
2022 Client contact centre 29 23 19 12 14 1 2 4895
2022 Health care practitioners 27 34 18 6 13 0 1 250
2022 Federal regulators 21 28 15 14 21 1 1 110
2022 Compliance, inspection and enforcement 25 23 19 11 20 0 1 1030
2022 Communications or public affairs 29 29 15 11 13 0 3 315
2022 Access to information and privacy 32 28 15 12 13 0 1 270
2022 Security 29 26 17 14 11 1 2 125
2022 Science and technology 26 21 21 12 13 0 8 45
2022 Legal services 46 19 17 5 12 0 2 45
2022 Administration and operations 24 27 19 11 17 0 2 4050
2022 Human resources 29 25 19 11 13 0 3 1040
2022 Financial management 30 27 18 11 11 1 3 445
2022 Procurement 29 26 19 10 13 1 2 100
2022 Real property 41 26 3 14 13 0 3 80
2022 Material management 31 18 20 8 18 0 4 25
2022 Information management 29 27 15 12 15 0 2 355
2022 Information technology 34 27 16 8 12 1 2 1075
2022 Internal audit 22 31 21 9 14 0 3 95
2022 Evaluation 27 22 20 8 20 0 2 245
2022 Data sciences 29 24 17 13 16 1 0 200
2022 Policy 27 30 18 9 15 0 2 1000
2022 Project management 25 26 20 12 15 0 2 1050
2022 Other services to the public 24 26 18 12 18 0 2 2390
2022 None of the above 27 24 18 12 16 1 3 1665
2020 Client contact centre 27 25 22 13 12 1 1 4350
2020 Health care practitioners 25 30 25 11 10 0 1 195
2020 Federal regulators 17 29 23 17 15 0 0 90
2020 Compliance, inspection and enforcement 22 24 23 17 13 0 1 850
2020 Communications or public affairs 32 31 18 11 6 0 0 265
2020 Access to information and privacy 33 24 21 11 8 1 2 180
2020 Security 37 22 23 10 8 0 0 105
2020 Science and technology 23 33 4 16 24 0 0 25
2020 Legal services 45 11 28 5 12 0 0 40
2020 Administration and operations 26 27 23 12 12 0 1 3925
2020 Human resources 27 30 23 11 8 0 0 845
2020 Financial management 30 30 21 10 8 0 1 470
2020 Procurement 28 33 16 12 11 0 0 70
2020 Real property 36 32 16 5 8 1 1 85
2020 Information management 35 26 17 14 8 1 0 275
2020 Information technology 35 28 20 8 7 0 1 930
2020 Internal audit 31 21 24 18 5 0 0 60
2020 Evaluation 33 30 19 11 7 0 1 125
2020 Data sciences 39 26 15 13 6 1 0 180
2020 Policy 33 28 21 9 9 0 0 995
2020 Project management 26 29 20 12 12 0 1 855
2020 Other services to the public 27 27 21 13 12 1 1 2390
2020 None of the above 28 27 20 13 11 0 1 1490
2019 Client contact centre 16 21 22 16 24 0 1 3070
2019 Health care practitioners 9 23 14 17 35 0 1 165
2019 Federal regulators 10 24 22 17 24 0 3 105
2019 Compliance, inspection and enforcement 12 24 23 17 23 0 0 710
2019 Communications or public affairs 21 27 24 14 13 0 1 265
2019 Access to information and privacy 22 22 21 12 19 1 4 130
2019 Security 19 26 22 14 15 0 4 100
2019 Science and technology 16 28 16 16 22 2 0 55
2019 Legal services 21 22 22 16 18 0 0 35
2019 Administration and operations 17 22 21 15 23 0 1 3145
2019 Human resources 18 22 22 14 23 0 1 740
2019 Financial management 18 30 23 12 15 0 2 430
2019 Procurement 25 29 19 14 14 0 0 55
2019 Real property 16 31 23 10 16 1 3 70
2019 Information management 24 21 26 11 15 0 2 260
2019 Information technology 28 27 20 10 14 0 1 900
2019 Internal audit 9 28 30 15 18 0 0 75
2019 Evaluation 19 23 16 22 20 0 1 130
2019 Data sciences 28 27 20 14 10 1 1 145
2019 Policy 21 27 22 15 14 0 1 890
2019 Project management 19 24 21 13 21 0 2 770
2019 Other services to the public 15 23 21 16 24 0 1 1930
2019 None of the above 18 22 20 17 22 1 1 1350

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 27 22 12 10 1 3 27 73 5905
2024 Health care practitioners 12 25 25 18 20 0 1 12 88 225
2024 Intelligence analysts 17 26 24 22 11 0 0 17 83 175
2024 Federal regulators 20 24 26 13 14 0 3 20 80 95
2024 Compliance, inspection and enforcement 12 21 26 19 20 0 1 12 88 1050
2024 Communications or public affairs 18 28 24 14 14 0 1 18 82 300
2024 Access to information and privacy 31 26 23 11 7 0 0 32 68 260
2024 Security 16 26 27 13 17 1 0 16 84 120
2024 Science and technology 17 24 32 3 24 0 0 17 83 30
2024 Legal services 10 28 30 30 3 0 0 10 90 30
2024 Administration and operations 17 25 27 15 15 0 1 17 83 4620
2024 Human resources 17 26 28 15 12 0 1 17 83 945
2024 Financial management 23 30 25 13 8 0 0 24 76 455
2024 Procurement 12 24 25 21 17 0 1 12 88 95
2024 Real property 13 27 27 19 13 0 1 13 87 70
2024 Material management 49 19 4 23 0 0 4 51 49 20
2024 Information management 25 30 23 10 11 0 1 26 74 315
2024 Information technology 24 31 22 12 10 1 1 24 76 990
2024 Internal audit 15 26 31 14 13 0 1 15 85 80
2024 Evaluation 23 23 25 9 19 0 1 23 77 165
2024 Data sciences 16 34 23 16 11 0 0 16 84 200
2024 Policy 16 26 26 15 17 0 1 16 84 965
2024 Project management 16 28 29 12 13 1 0 17 83 840
2024 Other services to the public 20 26 23 14 15 0 2 20 80 2540
2024 None of the above 21 27 24 13 12 1 2 22 78 1500
2022 Client contact centre 26 24 25 12 10 1 2 4890
2022 Health care practitioners 12 28 27 16 16 0 1 250
2022 Federal regulators 15 21 24 11 27 2 1 110
2022 Compliance, inspection and enforcement 12 22 28 18 18 1 1 1035
2022 Communications or public affairs 17 32 28 13 9 0 1 315
2022 Access to information and privacy 32 29 22 8 9 0 2 270
2022 Security 24 26 18 15 15 0 1 125
2022 Science and technology 18 42 24 6 7 0 2 45
2022 Legal services 28 24 19 18 10 0 0 45
2022 Administration and operations 18 26 26 16 14 0 1 4050
2022 Human resources 18 26 26 16 11 0 2 1040
2022 Financial management 19 28 28 14 10 1 1 445
2022 Procurement 24 39 17 9 10 0 1 95
2022 Real property 21 23 22 18 13 0 2 80
2022 Material management 37 30 14 4 10 0 4 25
2022 Information management 24 31 24 12 8 1 1 360
2022 Information technology 25 31 24 11 8 0 1 1070
2022 Internal audit 13 38 22 8 19 0 0 95
2022 Evaluation 19 23 29 16 13 0 1 245
2022 Data sciences 22 33 30 8 7 0 0 200
2022 Policy 16 26 27 16 15 0 1 1000
2022 Project management 17 27 27 15 13 0 1 1050
2022 Other services to the public 18 26 25 16 15 0 1 2395
2022 None of the above 20 26 24 15 13 0 2 1660
2020 Client contact centre 26 26 24 13 9 1 2 4355
2020 Health care practitioners 21 29 23 20 7 1 0 195
2020 Federal regulators 20 19 26 23 10 0 1 85
2020 Compliance, inspection and enforcement 15 20 27 21 16 1 1 855
2020 Communications or public affairs 21 25 28 12 14 0 0 265
2020 Access to information and privacy 32 23 26 12 6 0 2 180
2020 Security 21 27 23 18 11 0 0 105
2020 Science and technology 15 22 40 11 12 0 0 25
2020 Legal services 44 30 5 5 16 0 0 40
2020 Administration and operations 20 26 26 16 11 0 1 3940
2020 Human resources 15 27 26 19 13 0 0 845
2020 Financial management 24 30 23 13 8 0 1 470
2020 Procurement 20 25 22 11 19 1 2 70
2020 Real property 18 21 21 19 18 2 1 85
2020 Information management 30 29 22 14 5 0 0 275
2020 Information technology 24 32 21 13 8 1 0 930
2020 Internal audit 23 27 30 13 6 0 0 60
2020 Evaluation 20 35 24 12 9 0 0 125
2020 Data sciences 17 30 27 16 8 1 0 180
2020 Policy 15 24 27 19 15 0 0 1000
2020 Project management 17 24 29 16 14 0 0 855
2020 Other services to the public 21 27 25 15 10 0 1 2380
2020 None of the above 23 23 26 16 10 0 1 1495
2019 Client contact centre 23 26 26 14 10 0 2 3065
2019 Health care practitioners 9 15 25 14 35 0 2 165
2019 Federal regulators 21 27 23 16 11 2 1 105
2019 Compliance, inspection and enforcement 10 22 26 21 20 0 0 710
2019 Communications or public affairs 23 36 25 9 7 0 1 265
2019 Access to information and privacy 25 29 19 15 9 1 3 130
2019 Security 14 30 27 13 12 0 4 100
2019 Science and technology 20 39 16 17 5 2 0 55
2019 Legal services 19 32 19 19 8 0 3 35
2019 Administration and operations 19 26 26 16 11 0 1 3135
2019 Human resources 15 25 33 16 10 0 1 740
2019 Financial management 23 33 23 15 5 0 1 430
2019 Procurement 14 38 32 9 7 0 0 55
2019 Real property 20 19 30 16 15 0 0 70
2019 Information management 24 31 23 14 8 0 1 260
2019 Information technology 27 31 23 11 6 0 1 895
2019 Internal audit 22 30 20 14 14 0 0 75
2019 Evaluation 14 32 26 19 9 1 0 130
2019 Data sciences 28 27 27 11 7 1 0 145
2019 Policy 18 28 25 17 10 0 1 890
2019 Project management 18 29 26 15 11 0 1 770
2019 Other services to the public 18 26 26 16 13 0 1 1925
2019 None of the above 21 27 26 14 10 1 1 1350

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 20 15 9 7 1 10 42 58 5890
2024 Health care practitioners 19 28 14 17 18 2 2 20 80 230
2024 Intelligence analysts 21 28 23 18 8 0 2 21 79 170
2024 Federal regulators 33 21 21 5 14 0 6 35 65 95
2024 Compliance, inspection and enforcement 20 26 24 14 14 1 2 20 80 1055
2024 Communications or public affairs 21 25 25 14 13 0 1 22 78 300
2024 Access to information and privacy 39 22 17 11 6 1 4 41 59 255
2024 Security 20 28 25 9 15 1 2 21 79 120
2024 Science and technology 14 42 20 0 24 0 0 14 86 30
2024 Legal services 25 34 21 16 3 0 0 25 75 30
2024 Administration and operations 25 27 21 13 11 0 3 26 74 4620
2024 Human resources 24 29 22 12 9 0 3 25 75 945
2024 Financial management 29 28 21 12 7 1 1 30 70 455
2024 Procurement 17 38 20 17 7 0 1 17 83 95
2024 Real property 10 33 29 14 12 1 1 10 90 70
2024 Material management 45 14 15 18 0 0 9 49 51 20
2024 Information management 36 29 14 9 9 0 2 37 63 315
2024 Information technology 28 30 18 13 8 1 2 29 71 990
2024 Internal audit 23 27 27 12 9 1 1 23 77 75
2024 Evaluation 29 25 21 10 12 1 2 30 70 165
2024 Data sciences 21 34 20 14 10 0 1 22 78 200
2024 Policy 17 23 22 17 20 0 1 17 83 965
2024 Project management 18 27 24 17 13 1 1 18 82 845
2024 Other services to the public 31 24 16 10 11 1 7 34 66 2535
2024 None of the above 30 25 19 10 9 1 6 32 68 1495
2022 Client contact centre 35 20 17 9 9 1 8 4885
2022 Health care practitioners 23 28 20 11 15 0 2 250
2022 Federal regulators 24 22 23 9 18 2 3 110
2022 Compliance, inspection and enforcement 21 27 22 15 13 1 1 1025
2022 Communications or public affairs 21 30 21 16 9 0 3 315
2022 Access to information and privacy 36 26 15 10 5 0 7 265
2022 Security 31 30 15 16 8 0 1 125
2022 Science and technology 33 43 3 10 7 0 4 45
2022 Legal services 25 31 23 6 12 0 3 45
2022 Administration and operations 25 29 21 12 11 0 3 4045
2022 Human resources 27 29 21 13 7 0 3 1040
2022 Financial management 27 29 19 15 7 1 2 445
2022 Procurement 28 40 17 8 6 0 1 100
2022 Real property 19 26 24 19 11 0 1 80
2022 Material management 34 33 14 4 7 0 8 25
2022 Information management 30 34 17 8 8 0 3 360
2022 Information technology 32 30 20 9 7 1 2 1070
2022 Internal audit 28 29 21 6 15 0 1 90
2022 Evaluation 28 28 21 12 8 0 3 245
2022 Data sciences 25 36 19 11 8 0 0 200
2022 Policy 19 25 23 16 16 0 1 1000
2022 Project management 19 28 23 15 13 0 1 1055
2022 Other services to the public 28 25 19 11 10 1 5 2385
2022 None of the above 29 27 19 11 10 1 4 1665
2020 Client contact centre 39 22 17 9 5 1 6 4335
2020 Health care practitioners 35 31 16 11 5 1 2 195
2020 Federal regulators 28 24 19 17 10 0 2 90
2020 Compliance, inspection and enforcement 22 24 22 17 13 1 1 855
2020 Communications or public affairs 25 24 22 15 13 0 0 265
2020 Access to information and privacy 42 26 12 10 5 1 3 180
2020 Security 26 26 28 14 4 2 1 105
2020 Science and technology 26 23 20 20 12 0 0 25
2020 Legal services 48 28 5 10 7 0 2 40
2020 Administration and operations 28 28 22 12 8 1 2 3925
2020 Human resources 26 28 22 13 9 0 1 845
2020 Financial management 30 30 22 12 6 0 1 470
2020 Procurement 32 21 17 10 15 1 3 70
2020 Real property 22 28 16 18 13 1 1 85
2020 Information management 37 28 18 9 5 0 2 275
2020 Information technology 31 32 18 11 8 1 0 930
2020 Internal audit 28 35 19 13 5 0 0 60
2020 Evaluation 27 36 19 10 6 0 1 125
2020 Data sciences 21 36 22 16 5 0 0 180
2020 Policy 18 26 23 17 16 0 0 1000
2020 Project management 22 26 23 15 13 0 0 855
2020 Other services to the public 34 26 18 10 7 1 3 2380
2020 None of the above 30 27 20 11 8 1 3 1485
2019 Client contact centre 34 23 18 9 7 1 8 3050
2019 Health care practitioners 12 22 18 14 28 1 4 160
2019 Federal regulators 25 31 13 17 11 1 2 105
2019 Compliance, inspection and enforcement 18 27 25 14 14 1 1 710
2019 Communications or public affairs 26 34 19 11 8 0 1 260
2019 Access to information and privacy 48 21 13 9 6 1 3 130
2019 Security 16 32 26 10 10 0 5 100
2019 Science and technology 26 34 18 14 2 2 4 55
2019 Legal services 37 15 28 8 9 0 3 35
2019 Administration and operations 26 28 23 13 7 1 2 3130
2019 Human resources 22 31 28 11 7 0 1 735
2019 Financial management 29 32 22 9 6 1 1 425
2019 Procurement 27 34 21 19 0 0 0 55
2019 Real property 24 30 18 17 10 0 1 70
2019 Information management 35 32 17 9 6 0 2 255
2019 Information technology 32 31 20 10 6 0 1 890
2019 Internal audit 29 32 20 13 6 0 0 75
2019 Evaluation 22 29 25 16 6 1 1 130
2019 Data sciences 38 22 20 11 8 1 1 145
2019 Policy 18 30 26 15 11 0 1 880
2019 Project management 20 30 23 15 11 0 1 770
2019 Other services to the public 31 26 17 12 9 1 4 1910
2019 None of the above 29 27 20 11 8 1 3 1345

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 22 16 7 7 4 6 42 58 5910
2024 Health care practitioners 30 28 12 10 8 7 5 34 66 225
2024 Intelligence analysts 28 23 22 16 8 2 2 29 71 170
2024 Federal regulators 29 19 17 16 14 1 5 31 69 95
2024 Compliance, inspection and enforcement 21 22 21 14 16 4 2 22 78 1055
2024 Communications or public affairs 25 22 20 18 12 1 2 26 74 300
2024 Access to information and privacy 43 25 12 11 5 2 2 45 55 260
2024 Security 23 21 23 11 21 0 1 23 77 120
2024 Science and technology 19 23 24 13 22 0 0 19 81 30
2024 Legal services 25 16 36 14 10 0 0 25 75 30
2024 Administration and operations 28 24 19 12 11 3 3 30 70 4620
2024 Human resources 24 25 22 13 13 1 3 25 75 945
2024 Financial management 32 27 19 11 8 1 3 34 66 455
2024 Procurement 18 23 27 14 11 2 5 20 80 95
2024 Real property 11 27 25 11 20 3 4 12 88 70
2024 Material management 41 15 19 10 5 0 9 45 55 20
2024 Information management 32 23 18 12 12 2 2 33 67 315
2024 Information technology 26 24 22 15 10 1 2 27 73 990
2024 Internal audit 16 27 26 14 14 2 1 17 83 80
2024 Evaluation 31 22 20 8 13 4 2 33 67 165
2024 Data sciences 27 21 26 14 10 0 2 28 72 200
2024 Policy 22 23 21 14 17 1 1 23 77 965
2024 Project management 21 23 23 17 13 2 2 21 79 845
2024 Other services to the public 35 21 17 8 9 5 5 39 61 2540
2024 None of the above 33 21 17 11 10 4 5 36 64 1505
2022 Client contact centre 30 19 19 13 12 4 4 4875
2022 Health care practitioners 35 24 14 8 9 6 4 250
2022 Federal regulators 17 24 27 14 14 3 2 110
2022 Compliance, inspection and enforcement 22 20 20 16 15 4 3 1030
2022 Communications or public affairs 23 27 21 15 9 1 3 315
2022 Access to information and privacy 40 22 16 7 8 2 5 265
2022 Security 28 18 18 20 14 0 1 125
2022 Science and technology 23 40 11 14 11 0 2 45
2022 Legal services 42 23 8 13 11 2 0 45
2022 Administration and operations 27 24 19 13 12 2 3 4050
2022 Human resources 24 24 21 16 12 1 3 1035
2022 Financial management 27 26 23 12 9 1 2 445
2022 Procurement 31 25 25 11 6 0 2 95
2022 Real property 21 15 30 21 11 0 1 80
2022 Material management 45 22 11 12 7 0 4 25
2022 Information management 28 26 20 12 11 2 2 360
2022 Information technology 27 27 21 12 10 0 2 1075
2022 Internal audit 26 26 24 8 10 3 2 95
2022 Evaluation 27 25 19 17 8 2 2 245
2022 Data sciences 31 26 21 16 5 0 1 200
2022 Policy 24 24 20 16 13 1 2 1000
2022 Project management 21 26 23 18 12 0 1 1050
2022 Other services to the public 28 21 18 12 12 4 4 2390
2022 None of the above 31 21 18 11 12 3 4 1665
2020 Client contact centre 29 23 20 13 11 3 2 4325
2020 Health care practitioners 48 20 15 8 3 5 1 195
2020 Federal regulators 26 22 19 14 12 2 3 90
2020 Compliance, inspection and enforcement 21 22 24 16 13 3 2 855
2020 Communications or public affairs 26 26 20 12 15 0 1 265
2020 Access to information and privacy 39 21 19 8 6 3 3 180
2020 Security 20 22 23 21 12 0 2 105
2020 Science and technology 23 35 15 16 12 0 0 25
2020 Legal services 58 12 11 9 4 3 2 40
2020 Administration and operations 30 25 21 12 8 2 2 3915
2020 Human resources 23 28 21 15 11 0 1 845
2020 Financial management 32 26 20 14 5 0 2 470
2020 Procurement 33 25 15 10 13 1 3 70
2020 Real property 21 21 24 15 13 2 2 85
2020 Information management 34 26 18 12 7 2 1 275
2020 Information technology 27 29 20 11 9 1 1 925
2020 Internal audit 37 25 19 10 6 0 3 60
2020 Evaluation 28 30 20 15 4 2 1 125
2020 Data sciences 28 28 23 13 8 1 0 180
2020 Policy 22 27 22 15 12 1 0 995
2020 Project management 25 25 23 15 11 1 1 855
2020 Other services to the public 34 24 19 10 8 4 2 2375
2020 None of the above 33 24 20 11 7 3 3 1485
2019 Client contact centre 20 23 22 15 16 1 2 3050
2019 Health care practitioners 14 20 20 14 28 2 2 165
2019 Federal regulators 24 26 19 17 13 1 1 105
2019 Compliance, inspection and enforcement 19 19 22 18 21 1 0 705
2019 Communications or public affairs 29 31 17 14 7 1 1 265
2019 Access to information and privacy 31 24 20 11 10 1 2 130
2019 Security 13 24 28 16 13 0 6 100
2019 Science and technology 28 26 14 16 13 2 2 55
2019 Legal services 26 30 20 16 6 0 3 30
2019 Administration and operations 23 25 21 15 12 1 2 3130
2019 Human resources 17 26 27 16 12 1 1 740
2019 Financial management 30 28 22 11 7 1 0 430
2019 Procurement 17 36 27 9 11 0 0 55
2019 Real property 23 16 21 20 20 0 0 70
2019 Information management 27 25 19 15 14 0 1 260
2019 Information technology 27 28 20 14 9 0 1 890
2019 Internal audit 26 24 29 10 11 0 0 75
2019 Evaluation 18 29 23 17 10 3 0 130
2019 Data sciences 32 20 29 13 5 1 0 145
2019 Policy 23 27 25 14 9 1 1 885
2019 Project management 18 25 25 16 14 0 1 760
2019 Other services to the public 21 24 21 16 15 2 2 1920
2019 None of the above 25 25 21 13 13 2 2 1345

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 15 5 2 1 1 14 73 27 5915
2024 Health care practitioners 60 17 7 2 1 1 13 70 30 230
2024 Intelligence analysts 51 20 10 6 2 1 11 57 43 170
2024 Federal regulators 58 14 9 3 3 1 11 66 34 95
2024 Compliance, inspection and enforcement 56 16 7 2 2 1 14 66 34 1050
2024 Communications or public affairs 47 24 11 7 5 0 6 50 50 300
2024 Access to information and privacy 64 13 8 2 3 1 8 71 29 260
2024 Security 54 17 12 3 4 0 10 61 39 120
2024 Science and technology 51 17 10 12 3 0 7 55 45 30
2024 Legal services 55 26 8 10 0 0 0 55 45 30
2024 Administration and operations 55 18 8 3 3 1 13 63 37 4625
2024 Human resources 52 20 8 3 4 1 13 59 41 945
2024 Financial management 51 20 10 6 3 1 8 57 43 455
2024 Procurement 51 22 7 7 2 2 9 57 43 95
2024 Real property 37 23 14 8 0 3 14 44 56 70
2024 Material management 67 15 9 0 0 0 9 73 27 20
2024 Information management 59 16 6 4 2 0 13 68 32 315
2024 Information technology 53 22 9 4 3 1 8 58 42 990
2024 Internal audit 47 24 9 6 5 1 9 52 48 80
2024 Evaluation 66 13 5 4 5 0 7 71 29 165
2024 Data sciences 56 16 11 6 5 0 6 60 40 200
2024 Policy 42 25 12 7 9 0 5 44 56 970
2024 Project management 48 24 10 4 5 1 8 53 47 845
2024 Other services to the public 63 12 6 2 2 1 14 74 26 2535
2024 None of the above 59 15 5 2 3 1 15 70 30 1505
2022 Client contact centre 59 17 7 2 2 1 11 4900
2022 Health care practitioners 68 12 4 1 0 0 14 250
2022 Federal regulators 48 30 6 4 6 1 6 110
2022 Compliance, inspection and enforcement 54 18 8 3 3 1 13 1030
2022 Communications or public affairs 50 28 7 6 5 1 4 315
2022 Access to information and privacy 61 13 7 3 2 1 13 270
2022 Security 45 21 15 4 4 2 9 125
2022 Science and technology 68 16 3 4 2 2 4 45
2022 Legal services 48 20 14 2 7 0 11 45
2022 Administration and operations 54 20 9 4 3 1 8 4050
2022 Human resources 49 21 10 4 5 0 10 1040
2022 Financial management 48 24 13 4 4 1 5 445
2022 Procurement 61 22 6 2 3 0 5 100
2022 Real property 46 27 8 3 6 0 9 80
2022 Material management 48 22 7 0 4 6 13 25
2022 Information management 58 19 8 2 3 1 9 360
2022 Information technology 58 22 8 3 3 0 5 1075
2022 Internal audit 55 27 4 4 1 0 9 95
2022 Evaluation 55 18 11 1 3 1 10 245
2022 Data sciences 50 29 12 3 2 0 3 200
2022 Policy 41 26 13 7 8 0 3 1000
2022 Project management 47 23 13 5 6 0 6 1055
2022 Other services to the public 59 16 6 3 3 1 11 2395
2022 None of the above 57 16 7 3 4 1 12 1665
2020 Client contact centre 57 20 9 3 2 1 7 4330
2020 Health care practitioners 65 16 8 2 0 1 7 195
2020 Federal regulators 48 20 8 9 7 0 8 85
2020 Compliance, inspection and enforcement 54 23 10 4 3 1 6 850
2020 Communications or public affairs 41 23 16 9 9 0 2 265
2020 Access to information and privacy 65 13 11 4 1 1 5 180
2020 Security 47 26 9 8 4 2 5 105
2020 Science and technology 37 28 4 19 7 0 4 25
2020 Legal services 63 14 2 7 10 0 4 40
2020 Administration and operations 52 22 12 5 4 0 5 3920
2020 Human resources 45 21 15 9 6 0 5 845
2020 Financial management 44 26 15 7 4 0 4 470
2020 Procurement 47 22 12 8 5 0 6 70
2020 Real property 43 21 10 9 12 2 3 85
2020 Information management 61 20 6 5 2 1 5 275
2020 Information technology 50 24 12 6 5 0 3 930
2020 Internal audit 52 28 13 2 2 2 2 60
2020 Evaluation 48 25 9 6 5 1 7 125
2020 Data sciences 43 27 19 6 4 0 1 180
2020 Policy 35 23 18 11 12 1 1 995
2020 Project management 43 25 16 7 7 0 2 850
2020 Other services to the public 61 18 8 3 2 1 7 2375
2020 None of the above 57 19 10 4 3 1 7 1485
2019 Client contact centre 59 17 8 2 2 0 11 3060
2019 Health care practitioners 60 12 3 0 3 0 22 160
2019 Federal regulators 57 20 11 5 4 0 3 105
2019 Compliance, inspection and enforcement 56 20 8 2 2 1 11 705
2019 Communications or public affairs 54 26 11 3 3 0 3 265
2019 Access to information and privacy 61 19 7 4 1 1 9 130
2019 Security 49 23 8 2 3 1 13 100
2019 Science and technology 52 20 9 8 2 2 8 55
2019 Legal services 54 5 11 14 5 0 11 35
2019 Administration and operations 57 19 10 4 3 0 8 3125
2019 Human resources 53 20 13 5 4 0 5 740
2019 Financial management 56 21 13 4 2 0 4 430
2019 Procurement 60 25 9 4 2 0 2 55
2019 Real property 47 22 18 1 4 0 8 70
2019 Information management 62 21 5 2 3 1 7 260
2019 Information technology 59 21 9 3 2 0 5 895
2019 Internal audit 65 14 10 4 0 1 6 75
2019 Evaluation 52 21 12 7 1 1 7 130
2019 Data sciences 54 22 9 5 3 1 6 145
2019 Policy 45 25 14 8 5 0 3 885
2019 Project management 46 25 12 6 4 0 6 765
2019 Other services to the public 57 20 7 3 2 1 10 1925
2019 None of the above 60 16 8 3 2 1 11 1335

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 25 18 9 12 1 2 35 65 5915
2024 Health care practitioners 29 28 19 10 14 0 1 29 71 230
2024 Intelligence analysts 34 22 15 11 18 0 0 34 66 175
2024 Federal regulators 32 24 13 13 15 0 3 33 67 95
2024 Compliance, inspection and enforcement 23 25 20 12 18 0 2 23 77 1055
2024 Communications or public affairs 25 20 20 16 18 0 1 25 75 300
2024 Access to information and privacy 42 24 13 10 9 1 1 42 58 260
2024 Security 25 27 19 10 18 0 2 26 74 120
2024 Science and technology 21 27 22 17 13 0 0 21 79 30
2024 Legal services 24 15 13 20 28 0 0 24 76 30
2024 Administration and operations 27 24 20 11 16 0 1 28 72 4615
2024 Human resources 24 22 20 14 18 0 2 24 76 945
2024 Financial management 30 23 20 12 16 0 0 30 70 455
2024 Procurement 23 20 23 12 21 0 1 23 77 95
2024 Real property 29 18 18 18 14 0 3 30 70 70
2024 Material management 66 15 14 4 0 0 0 66 34 20
2024 Information management 30 26 15 12 15 0 1 30 70 310
2024 Information technology 35 24 18 8 13 1 1 36 64 995
2024 Internal audit 24 26 16 15 15 0 4 25 75 80
2024 Evaluation 35 16 16 11 21 0 1 35 65 165
2024 Data sciences 27 20 21 12 19 0 1 27 73 200
2024 Policy 20 22 21 15 22 0 1 20 80 970
2024 Project management 23 22 22 12 20 1 1 23 77 845
2024 Other services to the public 33 24 17 10 13 0 2 34 66 2545
2024 None of the above 32 23 17 11 13 1 3 33 67 1500
2022 Client contact centre 41 25 17 7 8 1 2 4895
2022 Health care practitioners 34 35 13 9 7 0 1 250
2022 Federal regulators 30 25 22 14 6 1 3 110
2022 Compliance, inspection and enforcement 38 28 16 8 8 0 1 1035
2022 Communications or public affairs 39 27 15 10 7 0 1 315
2022 Access to information and privacy 47 28 12 5 5 0 2 270
2022 Security 45 18 18 10 6 0 3 125
2022 Science and technology 43 27 11 8 5 0 6 45
2022 Legal services 42 16 17 4 17 2 2 45
2022 Administration and operations 37 28 17 8 9 0 1 4050
2022 Human resources 37 26 19 8 9 0 2 1035
2022 Financial management 36 26 18 10 8 1 1 445
2022 Procurement 50 25 13 3 7 0 1 100
2022 Real property 37 36 9 5 9 0 4 80
2022 Material management 56 22 4 4 11 0 4 25
2022 Information management 36 27 16 11 8 1 2 360
2022 Information technology 43 25 16 8 7 0 1 1075
2022 Internal audit 39 34 10 9 6 0 2 95
2022 Evaluation 36 26 20 6 10 0 2 245
2022 Data sciences 38 26 17 13 6 0 0 200
2022 Policy 28 25 20 13 13 0 0 1005
2022 Project management 33 27 18 10 11 0 0 1050
2022 Other services to the public 37 28 16 8 9 0 2 2400
2022 None of the above 39 26 17 7 9 0 1 1670
2020 Client contact centre 33 27 20 10 8 0 1 4345
2020 Health care practitioners 30 33 16 10 11 0 0 195
2020 Federal regulators 28 32 23 8 8 0 1 90
2020 Compliance, inspection and enforcement 33 26 22 10 8 0 1 855
2020 Communications or public affairs 27 27 23 10 12 0 0 265
2020 Access to information and privacy 46 24 17 8 4 0 0 180
2020 Security 35 30 17 10 7 0 2 105
2020 Science and technology 35 23 16 11 15 0 0 25
2020 Legal services 57 18 7 2 16 0 0 40
2020 Administration and operations 33 28 21 10 8 0 0 3935
2020 Human resources 32 25 20 12 11 0 1 840
2020 Financial management 34 30 18 11 6 0 1 470
2020 Procurement 35 29 17 11 8 0 0 70
2020 Real property 30 32 17 8 10 1 1 85
2020 Information management 39 29 16 8 7 0 1 275
2020 Information technology 37 28 19 9 6 0 1 930
2020 Internal audit 39 31 20 5 5 0 0 60
2020 Evaluation 25 39 19 7 10 0 0 125
2020 Data sciences 28 23 27 13 8 0 0 180
2020 Policy 22 24 23 17 14 0 0 995
2020 Project management 27 28 22 12 10 0 0 855
2020 Other services to the public 33 27 20 10 8 0 1 2380
2020 None of the above 34 27 19 10 8 0 1 1485
2019 Client contact centre 32 29 19 10 8 0 1 3065
2019 Health care practitioners 35 27 19 7 10 0 2 165
2019 Federal regulators 26 30 14 17 13 0 0 105
2019 Compliance, inspection and enforcement 32 29 21 11 7 0 1 710
2019 Communications or public affairs 35 32 19 7 5 0 1 265
2019 Access to information and privacy 40 30 17 7 5 0 1 130
2019 Security 22 43 17 4 7 1 6 100
2019 Science and technology 37 21 15 16 9 2 0 55
2019 Legal services 30 23 23 5 17 0 3 30
2019 Administration and operations 34 28 20 10 8 0 1 3140
2019 Human resources 31 29 22 10 8 0 0 740
2019 Financial management 37 27 18 8 8 1 1 430
2019 Procurement 49 26 16 4 5 0 0 55
2019 Real property 27 29 15 17 8 0 4 70
2019 Information management 35 35 16 7 7 0 0 255
2019 Information technology 43 29 15 7 6 0 1 900
2019 Internal audit 36 27 16 11 8 0 1 75
2019 Evaluation 34 25 26 7 7 2 0 130
2019 Data sciences 38 31 11 10 7 1 1 145
2019 Policy 26 29 22 12 10 0 0 885
2019 Project management 29 28 21 11 10 0 1 765
2019 Other services to the public 32 29 19 10 9 0 1 1920
2019 None of the above 37 27 18 10 7 1 1 1345

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 24 17 9 8 2 5 37 63 5900
2024 Health care practitioners 16 29 18 16 20 0 1 16 84 230
2024 Intelligence analysts 28 29 23 10 6 0 3 29 71 170
2024 Federal regulators 34 30 12 8 10 1 5 36 64 95
2024 Compliance, inspection and enforcement 23 27 22 11 13 1 3 24 76 1055
2024 Communications or public affairs 26 27 21 12 11 1 1 27 73 300
2024 Access to information and privacy 46 20 14 9 6 1 4 48 52 260
2024 Security 32 24 19 13 8 2 2 34 66 120
2024 Science and technology 22 21 30 7 19 0 3 22 78 30
2024 Legal services 16 29 21 3 22 9 0 17 83 30
2024 Administration and operations 27 28 20 10 11 2 3 28 72 4615
2024 Human resources 30 28 22 9 8 1 3 31 69 945
2024 Financial management 35 31 18 7 6 1 1 36 64 455
2024 Procurement 34 35 17 5 7 1 1 35 65 95
2024 Real property 19 34 19 11 12 1 3 20 80 70
2024 Material management 53 23 19 0 0 0 5 55 45 20
2024 Information management 33 30 16 9 10 1 2 34 66 315
2024 Information technology 33 30 17 8 9 2 1 34 66 990
2024 Internal audit 23 42 15 7 7 2 3 25 75 80
2024 Evaluation 26 26 16 14 14 2 2 28 72 165
2024 Data sciences 25 35 19 12 7 1 1 26 74 200
2024 Policy 20 28 22 13 16 1 1 20 80 960
2024 Project management 24 27 23 12 11 1 2 25 75 845
2024 Other services to the public 33 25 17 8 9 2 5 35 65 2540
2024 None of the above 30 26 18 9 9 2 6 33 67 1500
2022 Client contact centre 36 25 17 8 7 2 4 4890
2022 Health care practitioners 28 28 20 10 13 1 1 250
2022 Federal regulators 32 29 21 6 7 3 2 110
2022 Compliance, inspection and enforcement 28 28 21 11 9 2 2 1035
2022 Communications or public affairs 31 34 22 6 6 1 2 315
2022 Access to information and privacy 47 25 14 5 3 1 5 270
2022 Security 42 23 16 6 8 1 4 125
2022 Science and technology 33 28 17 11 6 0 4 45
2022 Legal services 36 24 20 9 12 0 0 45
2022 Administration and operations 34 29 18 8 7 1 3 4050
2022 Human resources 36 31 17 7 5 1 3 1040
2022 Financial management 43 32 14 6 4 1 1 445
2022 Procurement 45 32 13 7 0 1 2 100
2022 Real property 27 28 25 13 6 0 1 80
2022 Material management 41 24 31 0 0 0 4 25
2022 Information management 33 34 16 6 6 1 3 360
2022 Information technology 37 31 17 7 5 1 1 1065
2022 Internal audit 29 39 18 6 3 3 2 95
2022 Evaluation 34 26 20 9 8 1 2 245
2022 Data sciences 29 34 18 9 9 0 2 200
2022 Policy 25 33 20 11 9 1 1 1000
2022 Project management 29 32 21 9 8 1 1 1050
2022 Other services to the public 34 28 16 8 9 2 3 2395
2022 None of the above 37 25 16 8 8 2 3 1665
2020 Client contact centre 34 29 19 8 5 2 3 4345
2020 Health care practitioners 38 31 17 8 3 1 1 195
2020 Federal regulators 36 30 19 3 8 1 2 90
2020 Compliance, inspection and enforcement 26 28 23 13 8 1 1 855
2020 Communications or public affairs 36 28 19 10 6 1 0 265
2020 Access to information and privacy 49 28 12 5 3 2 2 180
2020 Security 37 32 17 11 0 3 1 105
2020 Science and technology 22 39 20 15 0 0 3 25
2020 Legal services 57 22 7 5 5 2 2 40
2020 Administration and operations 34 32 20 7 4 1 2 3925
2020 Human resources 39 32 17 8 3 1 2 845
2020 Financial management 41 32 15 6 3 1 2 470
2020 Procurement 40 29 17 9 2 1 2 70
2020 Real property 42 27 20 4 5 1 1 85
2020 Information management 40 32 15 9 2 2 1 275
2020 Information technology 39 34 15 7 3 1 1 930
2020 Internal audit 33 37 18 9 2 1 0 60
2020 Evaluation 32 42 17 5 3 2 0 125
2020 Data sciences 30 37 21 7 5 0 0 180
2020 Policy 29 34 21 10 5 1 0 995
2020 Project management 31 37 19 8 5 0 0 855
2020 Other services to the public 35 30 18 8 5 1 2 2370
2020 None of the above 33 31 19 7 4 2 3 1485
2019 Client contact centre 26 31 22 11 7 1 2 3055
2019 Health care practitioners 20 22 23 15 18 1 1 165
2019 Federal regulators 28 33 18 9 7 3 2 105
2019 Compliance, inspection and enforcement 22 32 26 12 6 1 1 705
2019 Communications or public affairs 26 38 21 9 6 0 1 260
2019 Access to information and privacy 33 30 20 8 4 1 3 130
2019 Security 24 38 21 5 6 2 5 100
2019 Science and technology 37 27 20 9 0 4 4 55
2019 Legal services 40 29 14 11 3 0 3 30
2019 Administration and operations 28 34 21 10 5 1 2 3130
2019 Human resources 29 33 21 9 6 1 1 735
2019 Financial management 31 34 20 8 4 1 2 430
2019 Procurement 23 55 12 5 4 0 2 55
2019 Real property 28 34 25 8 4 0 1 70
2019 Information management 30 33 20 10 5 0 0 260
2019 Information technology 34 36 16 8 4 1 2 895
2019 Internal audit 27 39 16 10 5 2 0 75
2019 Evaluation 26 28 24 11 7 1 3 130
2019 Data sciences 28 37 24 7 3 1 0 145
2019 Policy 25 35 23 10 6 0 1 885
2019 Project management 23 36 21 12 8 1 1 765
2019 Other services to the public 29 32 19 10 7 1 2 1925
2019 None of the above 32 32 19 9 5 1 1 1345

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 25 16 8 7 2 5 40 60 5910
2024 Health care practitioners 13 28 16 15 26 0 1 14 86 225
2024 Intelligence analysts 20 35 18 13 12 0 2 20 80 175
2024 Federal regulators 34 28 12 11 12 1 3 35 65 95
2024 Compliance, inspection and enforcement 17 28 22 14 17 1 1 18 82 1055
2024 Communications or public affairs 21 25 20 15 16 1 1 22 78 300
2024 Access to information and privacy 40 21 20 8 8 1 2 42 58 260
2024 Security 21 27 18 18 14 1 1 21 79 120
2024 Science and technology 14 22 27 22 15 0 0 14 86 30
2024 Legal services 23 35 22 7 6 8 0 25 75 30
2024 Administration and operations 22 27 22 13 13 1 2 23 77 4630
2024 Human resources 21 27 23 14 12 1 2 22 78 945
2024 Financial management 30 33 17 10 8 0 2 30 70 450
2024 Procurement 21 38 24 8 7 0 1 21 79 95
2024 Real property 9 32 21 17 21 0 0 9 91 70
2024 Material management 38 26 16 20 0 0 0 38 62 20
2024 Information management 27 27 21 9 14 1 1 28 72 315
2024 Information technology 22 32 23 13 8 2 1 22 78 995
2024 Internal audit 15 37 23 11 10 1 2 16 84 80
2024 Evaluation 31 28 20 7 11 2 1 32 68 165
2024 Data sciences 18 28 22 15 15 1 1 18 82 200
2024 Policy 14 26 24 17 18 0 1 14 86 970
2024 Project management 16 25 23 18 17 0 1 16 84 845
2024 Other services to the public 29 26 20 11 9 1 3 30 70 2545
2024 None of the above 28 27 19 11 11 1 4 29 71 1505
2022 Client contact centre 40 25 15 8 6 2 5 4900
2022 Health care practitioners 19 24 28 12 16 0 2 250
2022 Federal regulators 25 29 18 11 13 2 2 110
2022 Compliance, inspection and enforcement 19 28 21 15 14 1 2 1030
2022 Communications or public affairs 25 29 23 15 6 1 2 315
2022 Access to information and privacy 43 27 16 6 3 2 3 270
2022 Security 30 25 18 10 14 1 4 125
2022 Science and technology 33 35 17 4 7 0 4 45
2022 Legal services 50 15 23 4 8 0 0 45
2022 Administration and operations 24 29 22 12 11 1 1 4055
2022 Human resources 27 31 20 12 8 0 1 1040
2022 Financial management 34 31 20 10 4 1 0 445
2022 Procurement 28 40 17 9 2 2 2 100
2022 Real property 23 18 25 22 11 0 1 80
2022 Material management 29 29 12 5 14 6 4 25
2022 Information management 24 34 20 10 8 1 3 360
2022 Information technology 30 29 21 10 8 1 2 1070
2022 Internal audit 29 31 17 7 15 0 1 90
2022 Evaluation 26 32 19 10 9 1 2 245
2022 Data sciences 20 36 20 13 9 0 2 200
2022 Policy 18 29 24 15 13 0 1 1000
2022 Project management 18 28 24 15 14 0 0 1050
2022 Other services to the public 29 27 18 10 10 2 3 2395
2022 None of the above 30 27 19 10 10 1 2 1665
2020 Client contact centre 32 26 21 10 7 2 3 4345
2020 Health care practitioners 27 33 21 11 6 1 1 195
2020 Federal regulators 28 27 22 14 8 0 1 85
2020 Compliance, inspection and enforcement 13 22 25 20 17 1 0 855
2020 Communications or public affairs 28 31 19 13 8 0 0 265
2020 Access to information and privacy 40 34 15 6 3 1 2 180
2020 Security 25 28 16 25 3 1 1 105
2020 Science and technology 31 14 23 28 3 0 0 25
2020 Legal services 51 26 9 7 5 0 2 40
2020 Administration and operations 23 31 24 13 8 0 1 3930
2020 Human resources 28 31 23 11 5 0 1 840
2020 Financial management 32 34 16 10 5 1 1 465
2020 Procurement 33 28 17 16 3 0 3 70
2020 Real property 29 25 25 9 11 1 1 85
2020 Information management 33 29 17 14 5 0 1 275
2020 Information technology 27 35 20 11 6 1 0 925
2020 Internal audit 21 41 20 13 5 0 0 60
2020 Evaluation 22 32 28 10 7 1 0 125
2020 Data sciences 20 39 23 11 5 1 1 180
2020 Policy 19 31 27 13 8 1 0 995
2020 Project management 21 31 25 15 8 0 0 850
2020 Other services to the public 25 28 21 14 10 1 1 2375
2020 None of the above 24 30 22 14 7 1 2 1490
2019 Client contact centre 31 30 20 10 5 1 2 3050
2019 Health care practitioners 15 23 20 17 24 0 1 165
2019 Federal regulators 30 23 27 9 11 1 0 105
2019 Compliance, inspection and enforcement 20 27 28 15 9 1 1 710
2019 Communications or public affairs 28 37 23 9 2 0 1 260
2019 Access to information and privacy 34 23 24 11 2 2 4 130
2019 Security 17 31 25 15 7 2 4 100
2019 Science and technology 29 32 11 22 2 2 2 55
2019 Legal services 32 28 22 9 3 0 6 30
2019 Administration and operations 24 32 23 13 7 0 1 3125
2019 Human resources 24 31 25 13 6 1 1 735
2019 Financial management 29 33 24 9 3 1 1 425
2019 Procurement 22 37 25 11 3 0 2 55
2019 Real property 17 37 16 15 14 0 1 70
2019 Information management 26 34 21 12 7 0 1 255
2019 Information technology 26 31 22 12 7 0 1 895
2019 Internal audit 22 39 15 18 4 1 0 75
2019 Evaluation 24 35 26 11 2 1 2 130
2019 Data sciences 24 33 26 12 3 2 0 145
2019 Policy 21 37 24 11 6 0 1 885
2019 Project management 16 29 25 18 11 0 1 765
2019 Other services to the public 25 34 19 11 8 1 2 1925
2019 None of the above 27 32 20 12 6 1 1 1350

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 25 13 6 5 1 4 49 51 5905
2024 Health care practitioners 30 30 17 10 13 0 1 30 70 230
2024 Intelligence analysts 28 30 20 12 10 1 0 28 72 175
2024 Federal regulators 44 21 11 10 13 0 1 45 55 95
2024 Compliance, inspection and enforcement 30 27 19 10 11 1 3 31 69 1050
2024 Communications or public affairs 28 24 19 13 13 1 2 29 71 300
2024 Access to information and privacy 47 23 15 8 3 2 2 48 52 260
2024 Security 26 26 20 16 9 1 2 27 73 120
2024 Science and technology 21 27 20 7 22 0 3 21 79 30
2024 Legal services 49 34 7 10 0 0 0 49 51 30
2024 Administration and operations 32 29 17 10 9 1 2 33 67 4625
2024 Human resources 31 27 19 10 10 1 3 32 68 945
2024 Financial management 34 30 19 8 7 1 1 35 65 450
2024 Procurement 28 37 17 10 7 0 1 28 72 95
2024 Real property 20 27 22 16 15 0 0 20 80 70
2024 Material management 54 8 14 11 9 0 5 57 43 20
2024 Information management 34 27 17 9 12 1 1 35 65 315
2024 Information technology 30 32 17 11 8 1 2 31 69 990
2024 Internal audit 31 29 21 7 8 1 2 33 67 80
2024 Evaluation 31 32 19 6 7 1 3 33 67 165
2024 Data sciences 20 34 21 12 11 0 1 21 79 200
2024 Policy 22 25 23 13 16 0 1 22 78 965
2024 Project management 21 30 20 14 14 0 1 21 79 845
2024 Other services to the public 39 27 16 8 6 1 3 41 59 2540
2024 None of the above 35 27 17 8 9 1 3 36 64 1505
2022 Client contact centre 47 25 13 6 5 1 4 4900
2022 Health care practitioners 36 27 19 6 11 0 1 250
2022 Federal regulators 37 30 11 7 10 2 3 110
2022 Compliance, inspection and enforcement 31 28 19 12 9 1 1 1035
2022 Communications or public affairs 33 30 20 9 6 0 2 315
2022 Access to information and privacy 46 26 13 5 4 0 5 270
2022 Security 33 29 18 9 9 1 1 125
2022 Science and technology 31 32 9 4 18 0 6 45
2022 Legal services 47 20 16 4 13 0 0 45
2022 Administration and operations 34 29 18 9 8 1 2 4050
2022 Human resources 38 28 18 9 6 0 2 1040
2022 Financial management 41 34 12 8 4 1 1 445
2022 Procurement 35 33 19 7 3 1 2 100
2022 Real property 22 26 28 15 9 0 0 80
2022 Material management 39 31 11 8 7 0 4 25
2022 Information management 32 32 17 11 6 1 2 360
2022 Information technology 35 30 17 8 7 0 1 1075
2022 Internal audit 29 32 20 8 8 0 2 90
2022 Evaluation 38 28 15 10 6 1 2 250
2022 Data sciences 24 30 26 10 8 0 2 200
2022 Policy 23 31 23 11 11 0 1 1000
2022 Project management 26 27 23 13 10 0 1 1050
2022 Other services to the public 38 28 15 8 7 1 3 2395
2022 None of the above 37 28 15 9 9 1 2 1670
2020 Client contact centre 39 27 17 9 5 1 2 4345
2020 Health care practitioners 40 29 17 7 6 2 0 195
2020 Federal regulators 42 24 13 9 10 0 2 90
2020 Compliance, inspection and enforcement 20 28 23 16 14 0 0 855
2020 Communications or public affairs 35 28 18 10 8 0 0 265
2020 Access to information and privacy 53 21 16 5 3 0 1 175
2020 Security 32 35 11 16 5 1 0 105
2020 Science and technology 35 18 25 19 4 0 0 25
2020 Legal services 42 41 5 0 10 2 0 40
2020 Administration and operations 31 32 21 10 6 0 1 3920
2020 Human resources 38 28 19 10 4 0 1 840
2020 Financial management 39 30 18 7 4 0 2 470
2020 Procurement 51 17 12 12 6 0 2 70
2020 Real property 32 26 21 8 11 1 1 85
2020 Information management 34 30 20 11 4 1 0 275
2020 Information technology 34 34 17 10 4 1 1 925
2020 Internal audit 31 26 18 17 8 0 0 60
2020 Evaluation 29 35 18 9 8 1 1 125
2020 Data sciences 26 32 25 11 7 0 0 180
2020 Policy 24 33 22 12 9 0 0 1000
2020 Project management 25 30 26 11 7 0 0 850
2020 Other services to the public 33 29 19 10 6 1 1 2380
2020 None of the above 32 31 17 11 6 1 2 1490
2019 Client contact centre 39 30 17 8 4 1 1 3050
2019 Health care practitioners 28 25 19 13 13 1 2 160
2019 Federal regulators 36 30 17 9 8 0 0 105
2019 Compliance, inspection and enforcement 28 31 20 13 7 0 1 710
2019 Communications or public affairs 27 36 21 9 6 1 0 265
2019 Access to information and privacy 43 19 19 13 2 0 3 130
2019 Security 23 38 18 11 5 1 4 100
2019 Science and technology 25 33 15 16 7 2 2 55
2019 Legal services 31 34 14 16 3 0 3 30
2019 Administration and operations 30 33 19 12 5 0 1 3125
2019 Human resources 31 30 21 10 6 0 1 730
2019 Financial management 29 33 21 9 5 1 1 425
2019 Procurement 30 37 20 9 3 0 0 55
2019 Real property 26 19 25 15 14 0 1 70
2019 Information management 29 34 18 14 6 0 0 260
2019 Information technology 30 33 19 11 6 0 1 890
2019 Internal audit 34 33 15 14 4 1 0 75
2019 Evaluation 29 31 19 12 7 1 2 130
2019 Data sciences 27 36 22 7 7 1 0 145
2019 Policy 21 33 23 14 7 0 1 885
2019 Project management 21 29 22 16 12 0 1 760
2019 Other services to the public 36 30 17 9 6 1 1 1920
2019 None of the above 32 30 21 8 6 1 1 1340

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 24 13 7 7 1 3 47 53 5905
2024 Health care practitioners 43 26 14 8 8 1 0 44 56 225
2024 Intelligence analysts 45 24 14 8 8 1 1 46 54 175
2024 Federal regulators 43 29 6 6 13 2 2 45 55 95
2024 Compliance, inspection and enforcement 37 24 15 9 11 1 3 38 62 1055
2024 Communications or public affairs 43 24 15 6 9 1 1 45 55 300
2024 Access to information and privacy 48 28 13 7 3 0 1 48 52 260
2024 Security 43 25 13 12 7 0 0 43 57 115
2024 Science and technology 32 17 24 11 17 0 0 32 68 30
2024 Legal services 55 25 10 4 3 0 3 57 43 30
2024 Administration and operations 41 25 15 8 9 1 2 42 58 4625
2024 Human resources 42 28 14 7 6 1 3 43 57 945
2024 Financial management 48 24 16 5 5 0 2 49 51 455
2024 Procurement 41 29 14 5 7 2 2 43 57 95
2024 Real property 37 29 20 10 3 0 1 37 63 70
2024 Material management 49 27 9 0 14 0 0 49 51 20
2024 Information management 43 25 13 7 9 0 2 45 55 315
2024 Information technology 48 26 12 6 6 1 2 49 51 990
2024 Internal audit 41 28 15 8 7 0 2 42 58 80
2024 Evaluation 44 23 13 7 10 0 2 46 54 165
2024 Data sciences 45 29 12 7 4 0 2 46 54 200
2024 Policy 40 26 16 8 9 0 2 40 60 965
2024 Project management 40 27 13 9 9 1 1 41 59 840
2024 Other services to the public 42 24 14 8 8 1 2 44 56 2535
2024 None of the above 42 25 13 7 9 1 3 44 56 1505
2022 Client contact centre 48 24 12 6 6 1 3 4905
2022 Health care practitioners 45 26 10 7 10 0 1 250
2022 Federal regulators 47 27 8 5 8 2 3 110
2022 Compliance, inspection and enforcement 43 25 15 7 7 1 1 1030
2022 Communications or public affairs 50 25 14 6 3 0 2 315
2022 Access to information and privacy 51 23 15 4 4 0 4 270
2022 Security 45 24 16 5 7 1 1 125
2022 Science and technology 49 30 10 2 3 0 6 45
2022 Legal services 43 18 17 13 8 0 3 45
2022 Administration and operations 46 26 13 6 7 1 2 4045
2022 Human resources 52 23 13 5 3 1 3 1040
2022 Financial management 54 24 12 5 4 1 1 445
2022 Procurement 46 32 8 7 3 0 3 100
2022 Real property 48 35 9 5 2 0 1 80
2022 Material management 60 20 12 0 4 0 4 25
2022 Information management 52 22 11 5 8 1 2 360
2022 Information technology 54 25 11 4 4 1 2 1075
2022 Internal audit 46 33 10 8 2 0 1 95
2022 Evaluation 50 25 14 6 5 0 1 250
2022 Data sciences 47 28 12 6 5 0 2 200
2022 Policy 46 25 13 8 6 0 2 995
2022 Project management 46 26 13 6 6 1 1 1055
2022 Other services to the public 45 25 12 6 8 1 3 2395
2022 None of the above 47 23 14 6 7 1 2 1670
2020 Client contact centre 44 25 15 7 6 1 2 4330
2020 Health care practitioners 49 31 8 7 4 1 0 195
2020 Federal regulators 45 26 16 3 9 0 1 90
2020 Compliance, inspection and enforcement 40 24 17 9 8 1 1 850
2020 Communications or public affairs 49 24 17 4 5 1 0 265
2020 Access to information and privacy 57 18 13 5 4 1 2 180
2020 Security 50 31 8 5 4 2 0 105
2020 Science and technology 41 25 7 16 7 4 0 25
2020 Legal services 59 20 7 9 2 0 3 40
2020 Administration and operations 45 25 15 7 6 0 1 3925
2020 Human resources 50 25 13 6 4 0 1 840
2020 Financial management 46 32 11 5 5 0 2 465
2020 Procurement 50 24 13 6 4 1 2 70
2020 Real property 55 19 12 9 2 1 1 85
2020 Information management 53 25 11 6 4 0 1 275
2020 Information technology 54 25 12 5 3 1 0 930
2020 Internal audit 43 25 18 8 3 2 0 60
2020 Evaluation 47 27 12 4 6 2 2 125
2020 Data sciences 43 31 15 7 3 1 0 180
2020 Policy 46 26 14 7 5 1 0 1000
2020 Project management 48 25 15 7 4 0 0 850
2020 Other services to the public 44 26 13 7 7 1 2 2370
2020 None of the above 43 27 13 8 6 1 2 1485
2019 Client contact centre 36 28 17 10 7 1 1 3045
2019 Health care practitioners 40 20 16 10 13 0 1 165
2019 Federal regulators 36 28 15 9 10 1 1 105
2019 Compliance, inspection and enforcement 35 28 18 12 6 0 1 705
2019 Communications or public affairs 54 23 12 7 4 0 0 265
2019 Access to information and privacy 45 19 19 10 4 1 2 130
2019 Security 45 23 12 8 5 2 5 100
2019 Science and technology 44 33 9 7 4 2 0 55
2019 Legal services 53 19 17 9 3 0 0 30
2019 Administration and operations 39 28 14 9 8 1 1 3125
2019 Human resources 41 28 15 8 6 1 1 735
2019 Financial management 46 27 14 7 5 1 1 430
2019 Procurement 44 30 10 10 7 0 0 55
2019 Real property 40 32 14 8 4 0 3 70
2019 Information management 45 27 12 10 5 0 2 260
2019 Information technology 52 24 13 5 4 1 1 895
2019 Internal audit 42 28 11 15 4 0 0 75
2019 Evaluation 37 31 11 14 5 2 1 130
2019 Data sciences 50 24 13 8 4 1 0 145
2019 Policy 47 25 13 7 6 0 1 885
2019 Project management 41 25 17 8 9 0 1 765
2019 Other services to the public 37 28 15 9 8 1 1 1920
2019 None of the above 39 28 15 7 8 1 1 1340

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 21 9 4 3 1 3 60 40 5920
2024 Health care practitioners 57 22 10 4 6 0 1 58 42 225
2024 Intelligence analysts 46 24 16 6 7 1 1 46 54 170
2024 Federal regulators 55 21 8 6 7 0 4 57 43 95
2024 Compliance, inspection and enforcement 52 24 11 4 5 1 2 54 46 1055
2024 Communications or public affairs 52 24 13 3 5 0 2 53 47 300
2024 Access to information and privacy 60 23 9 4 3 1 0 61 39 260
2024 Security 51 21 11 7 6 3 1 53 47 120
2024 Science and technology 56 12 6 14 9 0 3 57 43 30
2024 Legal services 77 12 0 4 0 5 3 83 17 30
2024 Administration and operations 52 24 11 5 5 0 2 53 47 4630
2024 Human resources 52 24 11 5 5 0 3 53 47 945
2024 Financial management 53 25 11 5 4 1 1 54 46 455
2024 Procurement 51 22 13 4 6 2 1 52 48 95
2024 Real property 57 25 12 3 3 0 0 57 43 70
2024 Material management 58 18 14 0 5 0 5 60 40 20
2024 Information management 50 30 7 5 6 1 1 51 49 315
2024 Information technology 56 23 10 4 5 1 2 57 43 990
2024 Internal audit 42 36 12 6 1 0 3 44 56 80
2024 Evaluation 56 20 14 4 4 0 2 57 43 165
2024 Data sciences 47 29 11 6 5 0 2 48 52 200
2024 Policy 47 26 13 5 6 0 2 49 51 965
2024 Project management 50 25 12 5 5 1 1 51 49 845
2024 Other services to the public 59 20 9 4 4 1 2 61 39 2535
2024 None of the above 56 20 9 4 5 1 5 59 41 1505
2022 Client contact centre 51 24 12 5 4 1 2 4905
2022 Health care practitioners 53 27 10 4 5 0 1 250
2022 Federal regulators 51 19 14 9 3 1 3 110
2022 Compliance, inspection and enforcement 49 25 13 5 5 1 1 1035
2022 Communications or public affairs 55 28 11 3 2 0 1 315
2022 Access to information and privacy 61 19 10 3 4 0 2 270
2022 Security 50 21 13 5 7 0 4 125
2022 Science and technology 61 23 6 4 2 0 4 45
2022 Legal services 57 22 10 2 9 0 0 45
2022 Administration and operations 52 27 11 5 4 0 2 4055
2022 Human resources 55 27 9 5 2 1 2 1040
2022 Financial management 57 28 8 5 1 0 1 445
2022 Procurement 59 27 7 2 2 0 2 95
2022 Real property 55 29 9 5 2 0 1 80
2022 Material management 50 30 12 4 0 0 4 25
2022 Information management 50 26 12 6 4 0 2 360
2022 Information technology 60 22 10 3 4 0 1 1075
2022 Internal audit 48 31 15 5 1 0 1 95
2022 Evaluation 58 20 12 4 4 0 1 245
2022 Data sciences 47 30 13 6 3 0 1 200
2022 Policy 51 24 12 5 6 0 1 1000
2022 Project management 51 28 11 4 5 0 1 1055
2022 Other services to the public 53 24 11 4 5 1 2 2395
2022 None of the above 57 22 10 4 4 0 2 1670
2020 Client contact centre 31 28 22 11 7 0 1 4345
2020 Health care practitioners 19 34 27 12 8 0 1 195
2020 Federal regulators 27 33 17 15 7 0 1 90
2020 Compliance, inspection and enforcement 25 29 23 13 9 0 0 855
2020 Communications or public affairs 31 32 23 8 7 0 0 265
2020 Access to information and privacy 42 27 19 7 4 1 1 180
2020 Security 35 25 19 8 12 1 0 105
2020 Science and technology 32 35 11 15 7 0 0 25
2020 Legal services 32 28 19 11 8 2 0 40
2020 Administration and operations 31 31 21 10 7 0 0 3925
2020 Human resources 32 31 21 10 5 0 1 845
2020 Financial management 31 36 21 7 5 0 1 470
2020 Procurement 34 36 13 7 6 1 3 70
2020 Real property 32 31 20 6 8 1 1 80
2020 Information management 38 32 16 10 5 0 0 275
2020 Information technology 42 29 17 8 3 1 1 925
2020 Internal audit 26 42 18 11 3 0 0 60
2020 Evaluation 26 32 26 11 3 0 1 125
2020 Data sciences 35 27 22 10 7 0 0 180
2020 Policy 25 30 25 13 7 0 0 995
2020 Project management 33 30 20 11 6 0 0 855
2020 Other services to the public 31 31 19 10 7 0 1 2380
2020 None of the above 31 30 18 12 8 0 1 1490

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 27 20 12 11 1 2 29 71 5905
2024 Health care practitioners 12 20 23 17 28 0 0 12 88 225
2024 Intelligence analysts 28 29 18 13 11 0 1 28 72 175
2024 Federal regulators 29 34 16 9 11 0 1 30 70 95
2024 Compliance, inspection and enforcement 17 24 24 15 18 1 1 17 83 1050
2024 Communications or public affairs 31 29 15 13 9 1 2 32 68 300
2024 Access to information and privacy 31 32 17 11 8 0 1 32 68 260
2024 Security 31 23 17 14 11 1 1 32 68 115
2024 Science and technology 21 35 18 13 12 0 0 21 79 30
2024 Legal services 20 50 17 3 10 0 0 20 80 30
2024 Administration and operations 24 27 21 13 14 0 1 24 76 4620
2024 Human resources 26 30 20 11 11 0 2 27 73 945
2024 Financial management 30 33 19 9 7 1 0 31 69 455
2024 Procurement 18 27 30 15 9 0 1 18 82 95
2024 Real property 27 28 23 12 9 0 1 27 73 70
2024 Material management 48 26 6 5 10 0 5 51 49 20
2024 Information management 29 29 21 9 10 0 1 30 70 315
2024 Information technology 34 31 17 8 7 1 1 35 65 990
2024 Internal audit 16 32 28 9 13 1 1 17 83 80
2024 Evaluation 29 29 19 9 12 1 1 30 70 165
2024 Data sciences 33 34 16 10 5 0 1 33 67 200
2024 Policy 28 30 21 10 10 0 1 28 72 965
2024 Project management 25 27 18 15 13 1 1 26 74 840
2024 Other services to the public 24 25 22 13 15 0 1 24 76 2540
2024 None of the above 28 27 18 11 12 1 3 29 71 1505
2022 Client contact centre 27 25 22 13 12 0 1 4895
2022 Health care practitioners 17 29 25 13 16 0 0 250
2022 Federal regulators 27 25 15 14 15 2 2 110
2022 Compliance, inspection and enforcement 17 24 23 17 19 0 1 1030
2022 Communications or public affairs 30 33 22 7 6 0 2 315
2022 Access to information and privacy 34 27 22 6 10 0 2 265
2022 Security 31 32 16 11 9 1 1 125
2022 Science and technology 30 43 13 8 0 0 6 45
2022 Legal services 34 32 13 7 14 0 0 45
2022 Administration and operations 25 28 22 12 12 0 1 4050
2022 Human resources 30 31 18 11 8 0 1 1040
2022 Financial management 35 32 17 10 5 1 1 440
2022 Procurement 25 35 15 13 10 0 2 100
2022 Real property 35 24 22 7 10 0 2 80
2022 Material management 34 35 8 19 0 0 4 25
2022 Information management 29 31 19 10 9 0 1 360
2022 Information technology 37 32 16 7 6 0 1 1070
2022 Internal audit 28 25 20 11 15 0 1 95
2022 Evaluation 24 27 22 12 13 0 1 245
2022 Data sciences 34 31 19 9 5 1 1 200
2022 Policy 32 31 19 9 8 0 1 1000
2022 Project management 27 29 25 9 9 0 1 1050
2022 Other services to the public 21 26 23 13 15 0 1 2390
2022 None of the above 29 26 22 11 11 1 1 1670
2020 Client contact centre 18 24 24 18 15 0 1 4355
2020 Health care practitioners 12 30 27 18 13 0 0 195
2020 Federal regulators 27 19 26 14 11 2 1 90
2020 Compliance, inspection and enforcement 13 21 22 21 22 0 0 855
2020 Communications or public affairs 35 25 22 10 7 0 0 265
2020 Access to information and privacy 37 26 20 11 5 0 1 180
2020 Security 25 28 27 15 4 0 1 105
2020 Science and technology 26 34 25 8 7 0 0 25
2020 Legal services 41 28 11 16 3 0 0 40
2020 Administration and operations 22 27 23 15 12 0 0 3930
2020 Human resources 26 29 25 13 7 0 0 840
2020 Financial management 32 32 19 9 7 0 1 470
2020 Procurement 30 30 16 10 8 1 3 70
2020 Real property 28 21 26 12 9 2 1 85
2020 Information management 33 30 16 12 8 1 1 275
2020 Information technology 32 33 21 9 5 1 1 930
2020 Internal audit 23 34 25 7 11 0 0 60
2020 Evaluation 24 36 17 12 9 1 1 125
2020 Data sciences 28 37 20 11 4 0 0 180
2020 Policy 26 31 25 11 6 0 0 1000
2020 Project management 26 28 24 14 9 0 0 855
2020 Other services to the public 17 25 23 18 16 0 0 2380
2020 None of the above 22 26 23 12 14 1 1 1485
2019 Client contact centre 25 28 22 13 10 0 1 3045
2019 Health care practitioners 12 14 25 20 28 0 1 160
2019 Federal regulators 34 21 22 12 10 1 0 105
2019 Compliance, inspection and enforcement 20 27 25 16 12 0 0 710
2019 Communications or public affairs 45 30 16 6 2 0 1 260
2019 Access to information and privacy 42 25 17 10 3 1 2 130
2019 Security 21 36 25 9 4 1 4 100
2019 Science and technology 28 37 15 13 4 2 2 55
2019 Legal services 32 26 27 9 3 0 3 30
2019 Administration and operations 27 29 22 13 8 0 1 3115
2019 Human resources 27 31 22 11 7 0 1 730
2019 Financial management 31 36 21 8 3 1 0 425
2019 Procurement 21 33 21 20 5 0 0 55
2019 Real property 32 29 16 15 7 0 1 70
2019 Information management 34 28 22 10 4 0 2 260
2019 Information technology 34 31 19 10 5 0 1 890
2019 Internal audit 35 31 15 14 4 0 1 75
2019 Evaluation 33 23 22 13 5 4 1 130
2019 Data sciences 49 27 13 7 4 1 0 145
2019 Policy 37 29 20 8 4 0 1 880
2019 Project management 26 31 23 11 8 0 1 760
2019 Other services to the public 25 28 22 13 11 1 1 1920
2019 None of the above 29 31 19 10 9 1 1 1335

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 14 10 7 10 1 7 55 45 5895
2024 Health care practitioners 54 15 7 4 11 1 6 58 42 225
2024 Intelligence analysts 35 18 14 10 20 0 4 36 64 170
2024 Federal regulators 42 15 14 9 20 0 1 42 58 95
2024 Compliance, inspection and enforcement 30 16 16 13 20 1 3 32 68 1050
2024 Communications or public affairs 27 15 13 12 29 1 2 28 72 300
2024 Access to information and privacy 55 18 9 4 10 1 2 57 43 255
2024 Security 32 16 21 13 13 1 5 34 66 120
2024 Science and technology 49 7 11 7 16 0 11 55 45 30
2024 Legal services 17 27 4 9 43 0 0 17 83 30
2024 Administration and operations 38 17 14 9 17 0 5 40 60 4615
2024 Human resources 32 14 14 12 24 0 4 34 66 945
2024 Financial management 32 18 18 10 19 0 2 32 68 450
2024 Procurement 28 10 15 9 35 0 3 28 72 95
2024 Real property 36 21 13 8 19 0 3 37 63 70
2024 Material management 55 16 10 8 7 0 4 57 43 20
2024 Information management 39 16 11 9 21 0 4 41 59 315
2024 Information technology 46 14 12 7 16 1 5 48 52 990
2024 Internal audit 30 26 7 10 23 0 4 31 69 80
2024 Evaluation 32 13 16 14 23 0 3 33 67 165
2024 Data sciences 31 13 17 16 22 0 2 32 68 200
2024 Policy 26 17 15 11 29 0 3 26 74 970
2024 Project management 27 16 15 12 26 0 4 29 71 845
2024 Other services to the public 47 16 11 7 12 1 5 51 49 2530
2024 None of the above 43 14 12 8 16 1 5 46 54 1500
2022 Client contact centre 68 15 6 2 3 1 6 4885
2022 Health care practitioners 71 17 2 1 4 1 4 250
2022 Federal regulators 64 11 11 3 4 2 5 110
2022 Compliance, inspection and enforcement 68 15 5 3 3 1 5 1030
2022 Communications or public affairs 66 15 9 1 3 0 6 315
2022 Access to information and privacy 66 17 6 2 2 1 5 265
2022 Security 66 12 7 1 5 3 7 125
2022 Science and technology 51 12 6 6 20 0 6 45
2022 Legal services 56 13 12 3 9 2 5 45
2022 Administration and operations 66 16 6 3 4 0 4 4045
2022 Human resources 66 15 5 3 4 0 7 1040
2022 Financial management 67 17 4 3 6 1 3 445
2022 Procurement 70 13 5 0 5 2 5 100
2022 Real property 74 13 2 0 5 0 6 80
2022 Material management 54 23 9 11 0 0 4 25
2022 Information management 62 18 7 5 4 0 4 360
2022 Information technology 69 13 6 2 6 1 5 1070
2022 Internal audit 61 26 5 1 2 0 5 95
2022 Evaluation 68 15 6 4 3 1 4 245
2022 Data sciences 65 16 5 4 6 0 4 200
2022 Policy 54 21 9 5 8 1 3 1000
2022 Project management 67 14 7 3 4 0 5 1050
2022 Other services to the public 63 16 7 3 5 1 5 2390
2022 None of the above 67 15 5 2 4 1 6 1660
2020 Client contact centre 55 23 12 5 3 0 2 4340
2020 Health care practitioners 49 33 11 4 2 0 0 195
2020 Federal regulators 47 32 12 7 1 1 0 85
2020 Compliance, inspection and enforcement 53 27 13 4 2 0 1 850
2020 Communications or public affairs 54 25 13 4 2 0 1 265
2020 Access to information and privacy 64 18 6 6 2 0 3 175
2020 Security 59 27 9 1 1 0 2 105
2020 Science and technology 66 7 12 11 3 0 0 25
2020 Legal services 54 18 21 2 5 0 0 40
2020 Administration and operations 55 26 12 4 2 0 1 3920
2020 Human resources 55 26 11 4 2 0 2 840
2020 Financial management 59 25 9 3 2 0 3 470
2020 Procurement 57 16 15 6 1 1 3 70
2020 Real property 57 28 7 2 0 1 5 85
2020 Information management 60 28 5 4 2 0 1 275
2020 Information technology 63 24 8 3 1 0 1 930
2020 Internal audit 48 39 9 2 2 0 0 60
2020 Evaluation 51 30 11 4 2 0 2 125
2020 Data sciences 52 30 11 4 2 0 2 180
2020 Policy 48 27 16 6 2 0 1 995
2020 Project management 57 25 11 4 2 0 1 855
2020 Other services to the public 56 23 12 4 4 0 2 2365
2020 None of the above 55 24 12 4 2 0 2 1485
2019 Client contact centre 49 23 14 7 5 0 2 3040
2019 Health care practitioners 36 22 17 10 13 0 2 160
2019 Federal regulators 40 27 12 9 10 1 1 105
2019 Compliance, inspection and enforcement 43 27 15 7 6 0 2 710
2019 Communications or public affairs 55 23 11 6 4 0 1 260
2019 Access to information and privacy 52 27 13 3 2 0 4 130
2019 Security 55 20 13 5 2 1 4 100
2019 Science and technology 56 11 16 4 7 2 4 55
2019 Legal services 53 25 11 6 6 0 0 30
2019 Administration and operations 50 25 13 6 4 0 2 3120
2019 Human resources 53 23 12 6 3 0 2 735
2019 Financial management 53 23 14 6 2 0 1 425
2019 Procurement 50 24 12 11 4 0 0 55
2019 Real property 65 22 7 3 3 0 1 70
2019 Information management 53 21 15 5 4 0 2 255
2019 Information technology 62 19 9 4 3 0 2 895
2019 Internal audit 52 29 5 10 4 0 0 75
2019 Evaluation 40 18 18 8 13 1 2 130
2019 Data sciences 53 22 12 8 2 1 1 145
2019 Policy 47 24 15 6 6 0 1 885
2019 Project management 49 25 12 6 6 0 2 760
2019 Other services to the public 45 25 15 7 6 0 2 1920
2019 None of the above 47 25 14 6 5 1 3 1345

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 27 11 5 4 1 2 52 48 5900
2024 Health care practitioners 36 38 13 3 8 1 1 36 64 230
2024 Intelligence analysts 43 32 15 6 4 0 1 43 57 170
2024 Federal regulators 33 33 17 10 5 2 1 34 66 95
2024 Compliance, inspection and enforcement 36 33 17 6 7 0 1 36 64 1055
2024 Communications or public affairs 40 28 16 7 6 0 2 41 59 300
2024 Access to information and privacy 52 27 10 6 4 0 0 52 48 255
2024 Security 47 25 17 6 4 1 1 48 52 120
2024 Science and technology 47 21 14 6 10 0 3 48 52 30
2024 Legal services 52 22 24 0 0 0 3 53 47 30
2024 Administration and operations 41 31 14 5 6 0 2 42 58 4625
2024 Human resources 43 32 13 5 5 0 2 44 56 945
2024 Financial management 45 33 10 5 6 0 1 45 55 450
2024 Procurement 38 28 20 2 11 0 1 38 62 95
2024 Real property 57 24 13 1 0 1 3 60 40 70
2024 Material management 71 20 5 0 4 0 0 71 29 20
2024 Information management 48 29 13 4 5 0 1 48 52 310
2024 Information technology 54 25 10 3 5 1 2 56 44 990
2024 Internal audit 39 25 19 8 4 0 5 41 59 80
2024 Evaluation 40 28 19 5 7 0 2 41 59 160
2024 Data sciences 41 33 15 8 3 0 0 41 59 200
2024 Policy 34 34 15 7 8 0 2 35 65 970
2024 Project management 39 33 14 6 6 1 1 40 60 845
2024 Other services to the public 46 29 12 6 5 0 2 47 53 2535
2024 None of the above 45 29 13 5 5 1 3 46 54 1500
2022 Client contact centre 51 28 11 5 3 0 2 4895
2022 Health care practitioners 45 39 10 3 2 0 1 250
2022 Federal regulators 39 33 11 9 6 1 2 110
2022 Compliance, inspection and enforcement 44 33 12 5 4 0 1 1030
2022 Communications or public affairs 49 30 13 4 3 0 1 315
2022 Access to information and privacy 45 33 13 4 3 0 2 270
2022 Security 50 29 16 0 5 0 1 125
2022 Science and technology 60 24 8 0 2 0 6 45
2022 Legal services 60 20 11 4 4 0 0 45
2022 Administration and operations 45 32 12 5 4 0 1 4055
2022 Human resources 48 30 14 4 2 0 2 1040
2022 Financial management 46 35 10 5 2 1 1 445
2022 Procurement 48 32 13 3 1 0 2 100
2022 Real property 53 34 5 4 3 0 1 80
2022 Material management 48 20 14 0 14 0 4 25
2022 Information management 52 29 9 5 4 0 1 360
2022 Information technology 57 29 7 2 2 0 1 1070
2022 Internal audit 48 37 11 2 0 0 2 95
2022 Evaluation 48 32 10 4 4 0 1 245
2022 Data sciences 43 32 14 5 4 0 1 200
2022 Policy 41 33 16 5 4 0 1 1005
2022 Project management 46 32 13 5 3 0 1 1055
2022 Other services to the public 44 33 12 4 5 0 2 2395
2022 None of the above 49 30 12 4 4 0 1 1665
2020 Client contact centre 38 33 17 8 4 0 1 4340
2020 Health care practitioners 25 40 24 8 4 0 0 195
2020 Federal regulators 26 37 20 14 2 0 0 90
2020 Compliance, inspection and enforcement 31 34 20 10 4 0 0 855
2020 Communications or public affairs 28 35 21 11 4 0 0 265
2020 Access to information and privacy 42 31 16 9 3 0 1 180
2020 Security 40 42 11 5 1 0 1 105
2020 Science and technology 28 30 28 10 3 0 0 25
2020 Legal services 36 33 16 12 0 3 0 40
2020 Administration and operations 34 36 18 7 4 0 1 3920
2020 Human resources 32 34 20 8 6 0 0 840
2020 Financial management 33 35 20 7 4 0 1 470
2020 Procurement 38 20 17 13 12 0 0 70
2020 Real property 30 39 25 2 1 1 2 85
2020 Information management 39 41 13 4 2 0 0 275
2020 Information technology 45 33 13 6 2 0 1 925
2020 Internal audit 31 44 20 3 2 0 0 60
2020 Evaluation 23 39 23 10 6 0 0 125
2020 Data sciences 23 38 28 7 5 0 0 180
2020 Policy 21 35 26 11 6 0 0 995
2020 Project management 31 34 20 10 5 0 0 850
2020 Other services to the public 37 35 17 6 4 0 0 2370
2020 None of the above 36 33 18 7 4 0 1 1485

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 68 13 5 2 2 2 9 76 24 5910
2024 Health care practitioners 66 14 5 2 2 2 9 74 26 225
2024 Intelligence analysts 60 19 5 4 1 0 10 67 33 170
2024 Federal regulators 62 17 7 1 2 0 11 69 31 95
2024 Compliance, inspection and enforcement 58 18 6 2 5 1 10 65 35 1045
2024 Communications or public affairs 67 12 5 2 4 1 10 75 25 300
2024 Access to information and privacy 67 14 8 3 2 1 6 71 29 260
2024 Security 59 16 9 2 3 2 9 66 34 120
2024 Science and technology 55 14 10 3 3 3 12 64 36 30
2024 Legal services 59 15 4 10 6 0 6 63 37 30
2024 Administration and operations 64 14 6 2 3 1 11 72 28 4620
2024 Human resources 64 15 6 2 3 1 10 72 28 945
2024 Financial management 64 17 4 2 3 1 10 71 29 455
2024 Procurement 59 8 12 0 7 2 12 68 32 95
2024 Real property 79 8 6 0 1 0 6 84 16 70
2024 Material management 84 8 0 0 4 0 5 88 12 20
2024 Information management 69 12 5 1 3 0 9 76 24 315
2024 Information technology 72 9 3 1 2 1 12 82 18 995
2024 Internal audit 61 17 7 2 3 0 10 68 32 80
2024 Evaluation 67 8 3 4 5 1 12 77 23 165
2024 Data sciences 66 14 1 3 2 2 12 76 24 200
2024 Policy 63 11 5 2 6 1 12 73 27 965
2024 Project management 64 12 6 2 4 1 11 73 27 840
2024 Other services to the public 67 12 6 2 2 1 9 75 25 2540
2024 None of the above 66 13 4 2 3 2 10 75 25 1505

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 14 7 4 6 1 7 65 35 5915
2024 Health care practitioners 58 15 8 4 7 2 7 64 36 225
2024 Intelligence analysts 54 21 8 5 5 0 8 59 41 170
2024 Federal regulators 56 10 12 6 7 0 10 62 38 95
2024 Compliance, inspection and enforcement 48 16 11 5 11 1 8 52 48 1050
2024 Communications or public affairs 55 14 8 4 10 1 8 61 39 300
2024 Access to information and privacy 62 17 8 3 5 2 5 66 34 255
2024 Security 52 14 8 9 7 2 7 57 43 120
2024 Science and technology 61 14 10 0 9 0 6 65 35 30
2024 Legal services 56 9 4 16 16 0 0 56 44 30
2024 Administration and operations 54 15 9 5 8 1 8 59 41 4620
2024 Human resources 55 16 8 4 9 1 8 60 40 945
2024 Financial management 56 17 7 4 7 1 9 62 38 450
2024 Procurement 45 21 6 7 13 2 6 48 52 95
2024 Real property 65 11 7 6 4 3 4 70 30 70
2024 Material management 84 12 0 0 4 0 0 84 16 20
2024 Information management 55 16 8 6 8 1 7 59 41 315
2024 Information technology 58 12 7 5 9 1 8 64 36 995
2024 Internal audit 52 17 5 2 13 1 10 58 42 80
2024 Evaluation 63 9 6 5 8 1 9 69 31 165
2024 Data sciences 51 18 6 8 8 2 7 57 43 200
2024 Policy 50 13 10 4 12 1 10 56 44 965
2024 Project management 51 13 10 6 12 1 7 56 44 845
2024 Other services to the public 56 14 8 5 8 1 7 61 39 2535
2024 None of the above 57 14 7 5 8 2 8 62 38 1505

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 73 9 4 2 3 2 7 80 20 5910
2024 Health care practitioners 74 7 4 3 1 1 10 83 17 225
2024 Intelligence analysts 66 8 9 5 4 2 6 72 28 175
2024 Federal regulators 55 16 7 7 7 1 6 60 40 95
2024 Compliance, inspection and enforcement 65 12 6 3 5 2 7 71 29 1050
2024 Communications or public affairs 71 11 3 4 4 1 5 76 24 300
2024 Access to information and privacy 75 9 6 2 2 1 4 79 21 255
2024 Security 70 10 4 4 3 1 8 77 23 120
2024 Science and technology 66 13 12 3 6 0 0 66 34 30
2024 Legal services 70 12 10 0 4 0 4 73 27 30
2024 Administration and operations 68 12 5 3 4 2 7 74 26 4615
2024 Human resources 73 10 3 2 3 1 8 80 20 945
2024 Financial management 69 10 4 3 3 2 8 77 23 455
2024 Procurement 63 12 4 1 11 3 7 70 30 95
2024 Real property 67 10 10 3 5 1 5 71 29 70
2024 Material management 77 14 0 0 4 0 5 81 19 20
2024 Information management 71 12 5 2 4 1 6 76 24 315
2024 Information technology 74 9 5 2 3 3 6 80 20 990
2024 Internal audit 77 11 2 1 2 0 7 82 18 75
2024 Evaluation 69 8 6 4 5 3 6 75 25 165
2024 Data sciences 74 10 3 5 3 1 4 78 22 200
2024 Policy 61 13 6 4 5 2 8 68 32 970
2024 Project management 66 14 6 3 5 2 6 71 29 845
2024 Other services to the public 71 10 5 2 3 2 6 78 22 2535
2024 None of the above 70 10 4 2 4 2 8 78 22 1505
2022 Client contact centre 77 8 4 2 3 2 6 4905
2022 Health care practitioners 79 8 6 0 3 0 4 250
2022 Federal regulators 67 14 1 5 5 1 7 110
2022 Compliance, inspection and enforcement 74 9 4 3 3 1 6 1030
2022 Communications or public affairs 77 8 4 2 2 0 8 315
2022 Access to information and privacy 80 8 2 2 3 1 5 270
2022 Security 70 8 3 4 3 3 9 125
2022 Science and technology 77 10 4 0 0 0 10 45
2022 Legal services 71 10 4 2 4 2 7 45
2022 Administration and operations 75 9 4 2 3 1 6 4055
2022 Human resources 78 7 3 1 2 1 8 1035
2022 Financial management 78 9 3 1 2 2 5 445
2022 Procurement 76 9 3 5 2 1 3 100
2022 Real property 76 7 5 2 4 1 5 80
2022 Material management 88 0 0 4 0 0 8 25
2022 Information management 73 9 3 4 5 2 5 360
2022 Information technology 80 8 3 1 2 1 4 1075
2022 Internal audit 79 9 5 0 3 2 3 95
2022 Evaluation 77 6 5 4 4 1 3 245
2022 Data sciences 76 9 4 2 4 1 4 200
2022 Policy 74 10 4 2 4 1 5 1000
2022 Project management 75 9 5 2 3 1 4 1050
2022 Other services to the public 75 8 4 3 3 2 6 2390
2022 None of the above 76 7 4 2 2 2 7 1665
2020 Client contact centre 79 8 4 2 2 1 3 4330
2020 Health care practitioners 85 7 2 1 2 1 2 195
2020 Federal regulators 81 6 3 3 6 0 1 90
2020 Compliance, inspection and enforcement 78 9 5 2 3 1 2 855
2020 Communications or public affairs 82 6 4 3 1 0 3 265
2020 Access to information and privacy 81 7 4 2 1 2 3 180
2020 Security 80 4 5 5 1 1 3 105
2020 Science and technology 73 4 3 4 7 4 3 25
2020 Legal services 83 7 2 2 0 0 5 40
2020 Administration and operations 78 9 4 2 2 1 3 3915
2020 Human resources 78 9 3 3 2 1 4 835
2020 Financial management 80 9 3 3 2 0 3 470
2020 Procurement 85 5 4 3 0 1 1 70
2020 Real property 85 8 2 1 1 1 2 85
2020 Information management 83 8 2 1 1 2 1 275
2020 Information technology 83 7 3 1 2 1 3 925
2020 Internal audit 87 10 3 0 0 0 0 60
2020 Evaluation 79 9 3 2 3 1 3 125
2020 Data sciences 81 7 6 3 2 1 1 180
2020 Policy 78 9 5 3 2 1 3 995
2020 Project management 78 9 3 3 2 1 3 850
2020 Other services to the public 78 9 4 2 2 1 4 2370
2020 None of the above 79 8 4 2 2 1 4 1480
2019 Client contact centre 71 12 6 4 4 1 3 3060
2019 Health care practitioners 71 13 9 1 4 0 2 160
2019 Federal regulators 68 14 4 3 7 1 2 105
2019 Compliance, inspection and enforcement 66 15 5 6 5 0 2 710
2019 Communications or public affairs 73 11 8 3 3 1 3 265
2019 Access to information and privacy 67 12 8 6 3 0 4 130
2019 Security 71 12 4 4 3 2 4 100
2019 Science and technology 78 11 5 0 0 4 2 55
2019 Legal services 68 19 0 5 3 0 5 35
2019 Administration and operations 69 12 7 4 4 1 3 3125
2019 Human resources 70 12 7 4 5 1 3 740
2019 Financial management 68 13 5 5 4 2 4 430
2019 Procurement 76 14 0 3 2 0 5 55
2019 Real property 75 12 4 3 1 3 1 70
2019 Information management 68 13 7 5 4 1 2 260
2019 Information technology 79 10 4 2 2 0 3 895
2019 Internal audit 65 15 6 1 4 4 5 75
2019 Evaluation 60 13 8 6 8 3 3 130
2019 Data sciences 71 10 8 3 4 2 2 140
2019 Policy 72 12 6 3 3 1 3 880
2019 Project management 67 11 7 5 6 1 4 765
2019 Other services to the public 69 12 7 3 4 1 4 1925
2019 None of the above 70 12 5 3 5 1 4 1345

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 75 12 4 1 2 1 6 80 20 5915
2024 Health care practitioners 78 11 4 0 1 1 5 83 17 225
2024 Intelligence analysts 69 16 7 3 2 0 3 72 28 175
2024 Federal regulators 57 25 6 4 4 0 4 59 41 95
2024 Compliance, inspection and enforcement 67 18 7 2 2 0 4 70 30 1050
2024 Communications or public affairs 61 23 6 5 2 0 2 63 37 300
2024 Access to information and privacy 71 17 4 1 3 1 3 74 26 260
2024 Security 57 26 5 4 3 1 5 60 40 120
2024 Science and technology 63 17 15 0 3 0 3 64 36 30
2024 Legal services 66 21 7 0 4 0 3 67 33 30
2024 Administration and operations 65 18 7 2 2 1 5 69 31 4620
2024 Human resources 66 19 5 2 2 0 6 70 30 945
2024 Financial management 66 19 6 4 2 0 3 68 32 455
2024 Procurement 68 13 8 6 2 0 3 70 30 95
2024 Real property 60 21 8 6 3 0 1 61 39 70
2024 Material management 70 21 4 5 0 0 0 70 30 20
2024 Information management 65 20 4 3 4 0 3 68 32 315
2024 Information technology 66 19 7 3 2 1 3 69 31 990
2024 Internal audit 68 11 6 4 4 0 7 72 28 80
2024 Evaluation 64 21 4 4 2 1 5 68 32 165
2024 Data sciences 66 22 6 4 1 0 2 67 33 200
2024 Policy 62 20 8 3 2 1 4 65 35 970
2024 Project management 61 21 7 3 2 1 4 64 36 845
2024 Other services to the public 70 16 5 2 1 1 5 74 26 2540
2024 None of the above 67 15 5 2 3 1 6 72 28 1505
2022 Client contact centre 77 10 4 2 2 1 5 4895
2022 Health care practitioners 79 15 4 0 1 0 1 250
2022 Federal regulators 63 20 7 3 1 1 5 110
2022 Compliance, inspection and enforcement 73 14 5 2 1 1 4 1030
2022 Communications or public affairs 71 19 4 0 1 0 4 315
2022 Access to information and privacy 77 12 4 3 1 1 3 270
2022 Security 65 17 5 4 1 2 7 125
2022 Science and technology 78 6 4 2 2 0 8 45
2022 Legal services 74 17 4 0 2 0 3 45
2022 Administration and operations 71 17 5 2 1 0 4 4055
2022 Human resources 73 14 4 1 2 1 5 1040
2022 Financial management 74 14 5 2 2 1 3 445
2022 Procurement 57 23 6 6 3 1 3 100
2022 Real property 69 24 2 1 1 0 2 80
2022 Material management 68 16 0 7 0 0 8 25
2022 Information management 65 20 5 4 3 1 3 360
2022 Information technology 72 19 4 1 1 0 3 1075
2022 Internal audit 71 17 4 3 1 0 4 95
2022 Evaluation 71 18 4 4 1 0 3 245
2022 Data sciences 65 22 5 2 2 0 3 200
2022 Policy 70 17 7 1 1 0 2 1000
2022 Project management 68 21 6 2 2 0 2 1055
2022 Other services to the public 74 14 4 2 1 0 5 2400
2022 None of the above 72 15 5 1 1 1 6 1670
2020 Client contact centre 77 12 5 2 1 0 3 4330
2020 Health care practitioners 77 13 4 3 0 0 3 195
2020 Federal regulators 75 16 5 1 2 0 0 85
2020 Compliance, inspection and enforcement 72 17 5 2 2 0 2 850
2020 Communications or public affairs 69 20 6 3 0 0 2 260
2020 Access to information and privacy 76 15 2 1 2 1 3 180
2020 Security 79 9 5 4 2 0 2 105
2020 Science and technology 53 28 12 7 0 0 0 25
2020 Legal services 76 17 8 0 0 0 0 40
2020 Administration and operations 71 18 6 2 1 0 2 3905
2020 Human resources 74 15 5 2 1 0 2 840
2020 Financial management 68 17 7 3 1 0 3 465
2020 Procurement 75 17 3 4 0 0 1 70
2020 Real property 67 19 5 5 2 1 1 85
2020 Information management 69 22 4 3 1 0 1 270
2020 Information technology 74 16 5 3 1 0 1 930
2020 Internal audit 81 13 2 1 0 0 3 60
2020 Evaluation 76 17 1 2 2 0 2 125
2020 Data sciences 70 16 9 3 1 0 0 180
2020 Policy 71 18 6 2 2 0 1 990
2020 Project management 70 18 6 3 1 0 2 850
2020 Other services to the public 75 14 5 2 1 1 3 2360
2020 None of the above 73 16 4 2 1 1 3 1480
2019 Client contact centre 61 21 9 4 3 0 2 3050
2019 Health care practitioners 55 25 9 8 1 0 2 160
2019 Federal regulators 60 22 11 4 2 0 2 105
2019 Compliance, inspection and enforcement 56 26 11 3 2 0 2 705
2019 Communications or public affairs 56 31 7 3 1 0 2 265
2019 Access to information and privacy 55 22 14 5 2 0 1 130
2019 Security 52 28 10 4 2 1 4 100
2019 Science and technology 69 15 10 0 2 4 0 55
2019 Legal services 54 22 19 0 3 0 3 35
2019 Administration and operations 55 27 9 4 2 0 2 3125
2019 Human resources 66 20 7 3 3 0 2 735
2019 Financial management 55 26 10 5 2 1 2 425
2019 Procurement 62 34 2 2 0 0 0 55
2019 Real property 61 27 8 0 4 0 0 70
2019 Information management 55 29 10 4 1 0 2 260
2019 Information technology 65 22 8 2 1 0 2 895
2019 Internal audit 55 24 10 4 3 0 4 75
2019 Evaluation 51 25 11 7 4 1 1 130
2019 Data sciences 63 22 8 5 1 1 1 140
2019 Policy 61 23 9 3 2 0 2 880
2019 Project management 57 23 10 4 3 0 1 760
2019 Other services to the public 58 25 9 4 2 0 2 1915
2019 None of the above 57 25 10 2 3 0 3 1330

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 72 11 5 3 3 1 5 76 24 5905
2024 Health care practitioners 69 12 6 4 3 1 5 73 27 230
2024 Intelligence analysts 62 14 10 6 5 0 3 64 36 175
2024 Federal regulators 56 17 9 10 6 0 2 57 43 95
2024 Compliance, inspection and enforcement 60 15 9 4 6 1 4 63 37 1055
2024 Communications or public affairs 62 16 7 5 7 1 3 64 36 295
2024 Access to information and privacy 73 16 3 4 2 1 1 74 26 260
2024 Security 59 20 5 5 8 0 3 61 39 115
2024 Science and technology 72 3 9 4 9 0 3 73 27 30
2024 Legal services 69 15 9 3 4 0 0 69 31 30
2024 Administration and operations 65 15 7 4 5 1 4 68 32 4620
2024 Human resources 63 16 8 3 5 0 6 66 34 945
2024 Financial management 65 16 5 4 5 0 4 68 32 450
2024 Procurement 66 12 7 5 6 1 3 69 31 95
2024 Real property 72 15 6 3 5 0 0 72 28 70
2024 Material management 58 33 0 5 4 0 0 58 42 20
2024 Information management 67 16 6 3 4 0 3 69 31 315
2024 Information technology 68 14 7 4 4 1 3 71 29 990
2024 Internal audit 66 13 6 1 6 0 8 71 29 80
2024 Evaluation 63 14 7 4 6 1 5 67 33 165
2024 Data sciences 66 16 9 4 2 0 3 68 32 200
2024 Policy 55 16 10 7 8 1 3 57 43 965
2024 Project management 58 17 9 4 7 1 4 61 39 845
2024 Other services to the public 68 13 6 3 4 1 4 72 28 2535
2024 None of the above 66 13 7 4 5 1 5 70 30 1500
2022 Client contact centre 74 10 5 2 3 1 5 4885
2022 Health care practitioners 71 14 6 4 4 0 2 250
2022 Federal regulators 67 12 8 2 3 1 7 110
2022 Compliance, inspection and enforcement 69 13 7 4 4 1 3 1035
2022 Communications or public affairs 70 14 7 3 2 0 4 315
2022 Access to information and privacy 71 17 3 4 2 1 3 270
2022 Security 63 13 8 5 2 1 8 125
2022 Science and technology 73 7 7 0 5 0 8 45
2022 Legal services 64 15 12 3 4 0 2 45
2022 Administration and operations 70 14 6 3 4 0 3 4055
2022 Human resources 71 15 3 3 2 1 4 1040
2022 Financial management 70 16 5 3 3 1 2 445
2022 Procurement 65 14 8 4 5 1 3 100
2022 Real property 67 21 5 2 3 0 1 80
2022 Material management 60 17 11 0 4 0 8 25
2022 Information management 65 19 3 5 4 1 2 360
2022 Information technology 72 13 6 2 2 0 3 1075
2022 Internal audit 69 14 4 5 4 0 4 90
2022 Evaluation 75 11 6 3 3 0 3 245
2022 Data sciences 65 14 9 4 4 2 2 200
2022 Policy 65 15 9 3 5 0 2 1000
2022 Project management 66 18 7 4 4 0 2 1055
2022 Other services to the public 69 13 6 3 4 1 4 2390
2022 None of the above 71 12 6 3 3 1 5 1660
2020 Client contact centre 73 12 6 3 3 1 2 4330
2020 Health care practitioners 78 8 6 2 2 1 3 195
2020 Federal regulators 71 13 2 4 8 0 1 90
2020 Compliance, inspection and enforcement 69 13 7 4 4 1 2 855
2020 Communications or public affairs 66 16 7 5 4 0 2 265
2020 Access to information and privacy 75 15 4 2 2 0 2 180
2020 Security 67 16 9 3 2 0 2 105
2020 Science and technology 57 12 12 3 12 0 4 25
2020 Legal services 81 11 0 2 0 0 5 40
2020 Administration and operations 70 15 6 4 3 0 2 3915
2020 Human resources 71 13 6 4 4 0 2 840
2020 Financial management 68 16 7 3 3 0 3 470
2020 Procurement 70 13 7 9 0 0 1 70
2020 Real property 68 19 4 2 5 1 1 85
2020 Information management 71 17 7 1 4 0 1 275
2020 Information technology 76 13 5 3 2 0 1 930
2020 Internal audit 62 18 10 6 2 0 2 60
2020 Evaluation 68 18 3 3 5 0 2 125
2020 Data sciences 72 10 10 6 2 0 0 180
2020 Policy 64 18 8 5 4 0 1 995
2020 Project management 69 15 7 4 3 0 2 850
2020 Other services to the public 72 13 7 3 3 1 3 2365
2020 None of the above 70 15 6 3 3 1 2 1475
2019 Client contact centre 65 16 8 5 4 0 2 3040
2019 Health care practitioners 62 14 11 4 7 0 2 160
2019 Federal regulators 54 18 9 10 7 0 2 105
2019 Compliance, inspection and enforcement 58 20 10 6 5 0 1 705
2019 Communications or public affairs 60 19 11 3 5 1 1 260
2019 Access to information and privacy 64 16 15 2 2 0 2 130
2019 Security 57 22 5 6 4 2 4 100
2019 Science and technology 71 13 7 2 2 4 2 55
2019 Legal services 62 13 14 3 6 0 3 35
2019 Administration and operations 61 18 9 6 4 0 2 3115
2019 Human resources 58 18 9 7 6 0 2 740
2019 Financial management 62 17 9 6 4 1 2 425
2019 Procurement 74 14 7 2 4 0 0 55
2019 Real property 67 14 8 6 3 0 3 70
2019 Information management 57 23 8 5 5 0 2 255
2019 Information technology 69 18 6 2 3 0 2 885
2019 Internal audit 60 17 10 3 5 1 4 75
2019 Evaluation 48 17 18 7 6 1 2 130
2019 Data sciences 63 17 7 7 4 1 1 140
2019 Policy 58 17 12 6 5 0 2 880
2019 Project management 58 18 9 7 6 0 1 765
2019 Other services to the public 61 18 9 4 5 1 2 1915
2019 None of the above 60 18 9 5 5 1 2 1340

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 66 6 3 1 1 1 23 87 13 5900
2024 Health care practitioners 60 2 0 0 0 0 37 94 6 225
2024 Intelligence analysts 67 5 3 2 1 0 21 85 15 175
2024 Federal regulators 56 14 8 2 2 0 18 68 32 95
2024 Compliance, inspection and enforcement 58 8 3 1 1 0 28 81 19 1050
2024 Communications or public affairs 63 9 4 2 2 1 20 79 21 300
2024 Access to information and privacy 64 9 3 1 1 1 21 83 17 255
2024 Security 63 11 3 2 1 0 20 79 21 120
2024 Science and technology 73 12 3 0 6 0 7 78 22 30
2024 Legal services 71 6 4 0 0 0 19 88 12 30
2024 Administration and operations 58 9 4 2 1 0 25 78 22 4620
2024 Human resources 58 12 5 2 1 0 22 74 26 945
2024 Financial management 61 13 5 3 1 0 17 73 27 450
2024 Procurement 60 9 6 1 2 0 22 77 23 95
2024 Real property 60 9 7 1 1 0 21 76 24 70
2024 Material management 71 16 0 5 0 0 9 77 23 20
2024 Information management 62 6 5 1 2 0 25 83 17 315
2024 Information technology 64 9 5 2 1 1 18 79 21 990
2024 Internal audit 66 7 1 2 1 0 23 85 15 80
2024 Evaluation 61 9 3 1 1 1 25 83 17 165
2024 Data sciences 63 14 2 1 0 0 20 78 22 200
2024 Policy 55 10 6 2 3 0 24 74 26 970
2024 Project management 58 10 4 2 1 1 25 77 23 845
2024 Other services to the public 59 7 3 1 1 1 29 85 15 2535
2024 None of the above 59 7 3 1 1 1 28 82 18 1500
2022 Client contact centre 67 6 3 1 1 1 22 4885
2022 Health care practitioners 62 4 2 0 0 0 32 250
2022 Federal regulators 63 8 4 1 1 1 22 110
2022 Compliance, inspection and enforcement 60 6 4 1 1 0 28 1030
2022 Communications or public affairs 65 7 4 1 1 0 23 315
2022 Access to information and privacy 67 6 3 1 1 0 22 270
2022 Security 62 8 4 1 1 2 24 125
2022 Science and technology 65 4 10 2 0 0 20 45
2022 Legal services 63 3 2 0 2 0 30 45
2022 Administration and operations 61 10 4 2 1 0 23 4045
2022 Human resources 63 9 5 1 1 0 20 1040
2022 Financial management 67 12 4 2 1 1 13 445
2022 Procurement 58 11 6 4 0 1 20 100
2022 Real property 72 12 3 0 0 0 13 80
2022 Material management 61 16 4 0 0 0 19 25
2022 Information management 60 10 2 1 1 0 25 360
2022 Information technology 67 11 5 1 0 0 16 1075
2022 Internal audit 61 9 6 1 1 0 23 95
2022 Evaluation 65 6 3 1 0 0 25 245
2022 Data sciences 69 7 5 0 1 0 18 200
2022 Policy 62 9 4 1 1 0 21 1000
2022 Project management 62 11 5 1 1 0 19 1050
2022 Other services to the public 60 6 2 1 1 0 29 2395
2022 None of the above 62 7 3 1 1 1 26 1665
2020 Client contact centre 63 6 3 1 1 1 26 4340
2020 Health care practitioners 60 1 1 0 0 0 37 195
2020 Federal regulators 74 6 1 0 1 1 17 90
2020 Compliance, inspection and enforcement 56 8 3 2 1 1 30 855
2020 Communications or public affairs 67 12 3 2 1 0 14 265
2020 Access to information and privacy 69 8 3 0 1 2 16 180
2020 Security 63 6 4 2 0 2 23 105
2020 Science and technology 62 8 3 0 0 0 27 25
2020 Legal services 69 7 2 0 0 0 22 40
2020 Administration and operations 59 10 4 1 1 0 25 3925
2020 Human resources 62 9 3 2 0 0 23 845
2020 Financial management 62 10 4 2 1 0 21 470
2020 Procurement 71 6 0 1 0 0 21 70
2020 Real property 61 13 3 1 0 1 20 85
2020 Information management 63 9 2 1 0 1 25 275
2020 Information technology 66 10 4 2 1 0 17 930
2020 Internal audit 64 6 2 1 0 0 26 60
2020 Evaluation 65 11 2 2 2 0 19 125
2020 Data sciences 68 9 4 3 0 1 15 175
2020 Policy 59 11 6 1 1 0 21 990
2020 Project management 63 10 4 1 1 0 21 855
2020 Other services to the public 61 6 2 1 1 1 29 2370
2020 None of the above 61 7 2 1 0 1 27 1485
2019 Client contact centre 57 7 4 1 1 0 29 3035
2019 Health care practitioners 47 3 0 1 1 1 47 160
2019 Federal regulators 61 5 4 0 0 0 29 105
2019 Compliance, inspection and enforcement 55 7 4 2 0 0 33 705
2019 Communications or public affairs 59 10 4 1 0 1 24 260
2019 Access to information and privacy 57 10 6 1 1 0 25 130
2019 Security 47 13 5 2 1 1 31 100
2019 Science and technology 68 9 2 5 2 4 11 55
2019 Legal services 53 5 5 0 3 0 34 35
2019 Administration and operations 53 11 5 2 1 0 27 3115
2019 Human resources 60 9 4 2 2 0 23 735
2019 Financial management 54 12 7 3 1 1 22 430
2019 Procurement 60 11 4 0 2 0 24 55
2019 Real property 54 17 8 0 3 0 18 70
2019 Information management 61 8 2 2 1 0 25 255
2019 Information technology 61 14 5 1 1 0 18 890
2019 Internal audit 61 2 6 3 0 0 27 75
2019 Evaluation 55 7 7 2 1 2 24 130
2019 Data sciences 56 9 4 1 1 1 28 140
2019 Policy 56 12 5 2 1 0 24 880
2019 Project management 53 12 5 2 1 0 27 760
2019 Other services to the public 54 7 3 2 1 0 33 1905
2019 None of the above 55 9 3 2 1 1 30 1330

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 67 13 7 3 3 1 7 73 27 5895
2024 Health care practitioners 56 14 10 5 7 2 7 61 39 230
2024 Intelligence analysts 72 11 5 2 1 0 8 79 21 175
2024 Federal regulators 62 22 8 2 2 1 3 64 36 95
2024 Compliance, inspection and enforcement 60 17 9 3 2 0 7 65 35 1050
2024 Communications or public affairs 75 11 3 1 1 1 8 82 18 300
2024 Access to information and privacy 71 13 5 2 1 0 7 77 23 255
2024 Security 76 10 3 2 2 0 7 82 18 120
2024 Science and technology 71 12 10 0 0 0 7 76 24 30
2024 Legal services 80 12 0 6 0 0 3 82 18 30
2024 Administration and operations 66 14 6 2 2 1 9 73 27 4610
2024 Human resources 72 13 4 1 1 0 9 79 21 940
2024 Financial management 72 15 3 2 2 0 6 77 23 450
2024 Procurement 62 21 7 2 0 2 5 67 33 95
2024 Real property 69 20 2 0 2 1 5 74 26 70
2024 Material management 92 4 4 0 0 0 0 92 8 20
2024 Information management 67 17 6 1 3 0 6 72 28 315
2024 Information technology 71 13 5 1 1 1 8 78 22 990
2024 Internal audit 76 12 0 3 2 0 7 82 18 80
2024 Evaluation 70 11 7 2 2 1 7 76 24 165
2024 Data sciences 78 11 3 2 0 1 6 83 17 200
2024 Policy 67 14 5 1 3 1 8 74 26 965
2024 Project management 65 18 4 2 2 1 8 71 29 840
2024 Other services to the public 63 16 7 3 3 1 8 69 31 2530
2024 None of the above 69 12 4 2 2 1 10 78 22 1495
2022 Client contact centre 65 14 8 3 3 1 6 4890
2022 Health care practitioners 50 23 11 6 7 0 4 250
2022 Federal regulators 60 20 5 5 4 1 6 110
2022 Compliance, inspection and enforcement 63 15 10 3 2 1 7 1025
2022 Communications or public affairs 75 12 2 0 1 1 9 315
2022 Access to information and privacy 70 15 5 2 1 1 6 265
2022 Security 70 13 2 2 2 0 12 125
2022 Science and technology 73 10 2 0 2 0 13 45
2022 Legal services 65 17 7 4 0 0 7 45
2022 Administration and operations 69 15 6 2 2 0 6 4050
2022 Human resources 75 10 4 1 0 1 8 1040
2022 Financial management 76 12 4 1 1 1 5 445
2022 Procurement 60 17 6 6 4 1 6 95
2022 Real property 62 27 1 4 2 0 4 80
2022 Material management 77 8 0 7 0 0 8 25
2022 Information management 73 11 5 2 1 1 8 360
2022 Information technology 75 13 4 1 1 1 5 1075
2022 Internal audit 74 16 2 3 0 0 5 95
2022 Evaluation 70 12 6 2 2 1 8 245
2022 Data sciences 77 12 3 1 1 1 4 200
2022 Policy 72 13 4 2 2 0 7 1000
2022 Project management 69 16 5 1 2 0 7 1050
2022 Other services to the public 61 17 8 3 3 1 7 2395
2022 None of the above 71 13 4 2 2 1 9 1665
2020 Client contact centre 62 17 10 4 3 1 4 4350
2020 Health care practitioners 57 24 7 3 2 1 6 195
2020 Federal regulators 59 26 11 2 1 0 0 90
2020 Compliance, inspection and enforcement 60 19 11 4 2 1 4 850
2020 Communications or public affairs 77 12 5 1 1 0 4 265
2020 Access to information and privacy 78 12 6 1 1 0 2 180
2020 Security 80 13 3 2 0 0 2 105
2020 Science and technology 76 7 4 4 0 0 8 25
2020 Legal services 75 17 2 2 0 3 0 40
2020 Administration and operations 68 17 7 2 1 0 4 3935
2020 Human resources 78 11 3 2 0 0 5 840
2020 Financial management 79 10 5 1 1 1 3 470
2020 Procurement 77 14 1 4 1 1 1 70
2020 Real property 72 15 2 4 0 1 6 85
2020 Information management 75 12 5 3 0 0 5 275
2020 Information technology 78 11 3 2 1 1 4 930
2020 Internal audit 76 11 8 2 0 0 3 60
2020 Evaluation 72 12 9 2 0 1 5 125
2020 Data sciences 80 12 3 2 1 0 2 180
2020 Policy 76 15 3 1 1 0 4 995
2020 Project management 70 16 6 2 1 0 5 855
2020 Other services to the public 60 20 9 3 3 1 3 2385
2020 None of the above 72 14 5 2 1 1 5 1495
2019 Client contact centre 54 18 13 6 5 1 4 3045
2019 Health care practitioners 52 18 12 7 4 1 5 160
2019 Federal regulators 58 19 10 4 2 1 6 105
2019 Compliance, inspection and enforcement 57 23 10 4 2 0 4 710
2019 Communications or public affairs 74 14 3 1 1 0 8 265
2019 Access to information and privacy 69 16 9 3 0 0 3 130
2019 Security 66 15 6 1 0 1 11 100
2019 Science and technology 85 6 2 0 0 4 4 55
2019 Legal services 73 8 8 0 0 0 11 35
2019 Administration and operations 66 17 6 2 2 0 7 3125
2019 Human resources 75 12 4 1 1 0 6 735
2019 Financial management 69 16 5 2 1 0 7 430
2019 Procurement 78 12 5 0 0 0 5 55
2019 Real property 59 17 14 3 4 0 4 70
2019 Information management 74 12 4 1 1 0 8 260
2019 Information technology 76 12 3 1 1 0 6 895
2019 Internal audit 61 18 9 1 0 0 10 75
2019 Evaluation 63 15 4 2 2 1 13 130
2019 Data sciences 75 15 3 0 1 1 6 145
2019 Policy 72 15 5 1 1 0 6 880
2019 Project management 69 15 5 2 2 0 6 765
2019 Other services to the public 54 21 10 5 4 0 6 1915
2019 None of the above 67 15 5 3 2 1 8 1340

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 19 13 8 11 1 3 47 53 5920
2024 Health care practitioners 63 18 7 2 3 3 6 68 32 230
2024 Intelligence analysts 50 17 12 9 8 1 4 52 48 175
2024 Federal regulators 62 13 9 4 6 2 4 66 34 95
2024 Compliance, inspection and enforcement 52 19 10 5 8 1 5 55 45 1050
2024 Communications or public affairs 56 16 10 8 6 1 4 59 41 300
2024 Access to information and privacy 50 21 9 6 12 0 1 51 49 260
2024 Security 64 14 8 2 7 0 4 67 33 120
2024 Science and technology 59 13 17 3 3 0 6 62 38 30
2024 Legal services 69 15 12 3 0 0 0 69 31 30
2024 Administration and operations 52 18 10 6 8 1 4 55 45 4635
2024 Human resources 60 17 9 4 4 1 5 64 36 945
2024 Financial management 59 15 8 7 7 0 3 61 39 455
2024 Procurement 49 24 13 3 3 2 6 53 47 95
2024 Real property 63 17 10 2 1 3 4 67 33 70
2024 Material management 58 23 0 9 9 0 0 58 42 20
2024 Information management 50 21 11 7 7 1 3 52 48 315
2024 Information technology 59 20 8 5 4 1 3 62 38 995
2024 Internal audit 60 17 9 2 6 0 6 64 36 80
2024 Evaluation 53 12 12 10 6 1 6 57 43 165
2024 Data sciences 58 17 9 5 8 1 2 60 40 200
2024 Policy 57 19 10 4 5 1 5 60 40 970
2024 Project management 55 18 11 5 6 1 4 57 43 845
2024 Other services to the public 48 21 11 6 9 1 4 51 49 2540
2024 None of the above 55 18 9 5 7 1 5 59 41 1510
2022 Client contact centre 53 18 10 6 8 1 4 4905
2022 Health care practitioners 70 14 6 3 3 0 3 250
2022 Federal regulators 66 11 9 2 7 1 4 110
2022 Compliance, inspection and enforcement 60 17 8 5 5 1 4 1035
2022 Communications or public affairs 69 13 8 2 4 0 5 315
2022 Access to information and privacy 59 18 11 4 5 1 3 270
2022 Security 63 14 6 4 8 0 6 125
2022 Science and technology 76 6 8 0 2 0 8 45
2022 Legal services 82 6 4 2 2 0 4 45
2022 Administration and operations 63 16 7 4 5 1 4 4060
2022 Human resources 69 14 7 3 3 0 5 1040
2022 Financial management 76 11 2 2 5 1 2 445
2022 Procurement 72 12 4 3 3 2 3 100
2022 Real property 83 11 4 1 1 0 1 80
2022 Material management 70 12 10 0 3 0 4 25
2022 Information management 63 15 6 2 8 1 4 360
2022 Information technology 71 14 6 3 3 1 3 1075
2022 Internal audit 70 10 5 4 7 1 4 95
2022 Evaluation 58 16 9 3 9 0 3 250
2022 Data sciences 67 13 8 5 3 1 2 200
2022 Policy 73 12 5 2 4 0 4 1005
2022 Project management 65 16 7 4 6 0 3 1050
2022 Other services to the public 56 16 10 5 6 1 5 2400
2022 None of the above 60 14 9 5 6 1 5 1670
2020 Client contact centre 56 19 11 6 6 1 2 4355
2020 Health care practitioners 67 19 4 2 3 1 4 195
2020 Federal regulators 78 10 3 2 5 0 2 90
2020 Compliance, inspection and enforcement 67 17 7 3 4 0 2 855
2020 Communications or public affairs 69 13 9 3 4 0 2 265
2020 Access to information and privacy 66 16 8 1 5 2 2 180
2020 Security 76 14 8 1 2 0 0 105
2020 Science and technology 60 21 7 4 4 4 0 25
2020 Legal services 78 9 0 5 8 0 0 40
2020 Administration and operations 66 17 8 4 3 1 2 3935
2020 Human resources 72 15 5 4 2 0 2 845
2020 Financial management 75 13 6 2 2 0 2 470
2020 Procurement 74 10 3 4 6 0 3 70
2020 Real property 71 19 1 1 3 1 3 85
2020 Information management 68 14 6 6 5 0 1 275
2020 Information technology 70 17 6 2 3 0 2 930
2020 Internal audit 67 17 8 1 2 2 3 60
2020 Evaluation 57 21 8 7 3 0 3 125
2020 Data sciences 74 14 4 2 4 1 1 180
2020 Policy 73 13 7 3 2 0 2 995
2020 Project management 67 16 8 4 3 0 2 855
2020 Other services to the public 59 19 9 5 4 1 2 2385
2020 None of the above 65 15 8 3 5 1 2 1490
2019 Client contact centre 54 19 12 6 6 1 3 3065
2019 Health care practitioners 64 16 6 4 4 2 5 160
2019 Federal regulators 76 12 5 1 1 0 5 105
2019 Compliance, inspection and enforcement 62 14 9 5 5 0 4 715
2019 Communications or public affairs 71 12 8 4 2 0 2 265
2019 Access to information and privacy 60 15 13 5 5 1 1 130
2019 Security 70 15 3 0 4 1 8 100
2019 Science and technology 66 18 5 2 4 4 2 55
2019 Legal services 71 12 6 0 3 0 8 35
2019 Administration and operations 64 15 7 4 6 0 4 3135
2019 Human resources 75 10 6 4 3 0 3 740
2019 Financial management 72 15 5 4 2 1 2 430
2019 Procurement 86 7 3 0 2 0 2 55
2019 Real property 83 11 0 1 3 0 1 70
2019 Information management 64 18 9 4 3 0 2 260
2019 Information technology 72 15 5 3 2 0 3 895
2019 Internal audit 68 15 6 3 4 1 3 75
2019 Evaluation 59 15 5 7 9 1 4 130
2019 Data sciences 72 13 8 1 3 1 2 140
2019 Policy 75 12 4 2 2 0 4 885
2019 Project management 68 13 8 3 4 0 3 765
2019 Other services to the public 56 17 8 7 8 1 4 1925
2019 None of the above 62 14 8 5 5 1 6 1340

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 25 13 5 4 1 4 52 48 5925
2024 Health care practitioners 44 30 13 4 3 1 5 47 53 225
2024 Intelligence analysts 52 21 12 7 6 0 3 53 47 175
2024 Federal regulators 56 15 12 6 6 1 4 59 41 95
2024 Compliance, inspection and enforcement 45 25 17 4 5 1 4 47 53 1055
2024 Communications or public affairs 45 27 12 6 5 0 4 47 53 300
2024 Access to information and privacy 53 20 14 5 5 1 3 55 45 260
2024 Security 49 22 13 5 7 1 4 52 48 120
2024 Science and technology 43 39 11 3 0 0 3 45 55 30
2024 Legal services 50 19 12 7 9 0 3 52 48 30
2024 Administration and operations 45 27 14 5 5 1 4 47 53 4630
2024 Human resources 44 28 16 5 4 1 3 46 54 945
2024 Financial management 43 31 13 5 4 1 2 45 55 455
2024 Procurement 36 35 15 4 6 1 3 38 62 95
2024 Real property 53 27 11 4 1 2 3 56 44 70
2024 Material management 55 30 10 5 0 0 0 55 45 20
2024 Information management 44 30 14 4 5 0 3 45 55 315
2024 Information technology 53 24 11 4 3 1 3 56 44 990
2024 Internal audit 49 27 8 8 4 1 3 51 49 80
2024 Evaluation 48 25 14 4 4 1 4 50 50 165
2024 Data sciences 50 30 9 4 6 1 1 51 49 200
2024 Policy 46 26 15 5 3 1 4 48 52 970
2024 Project management 43 29 15 5 5 0 3 44 56 845
2024 Other services to the public 47 26 12 5 5 1 5 50 50 2545
2024 None of the above 48 25 14 4 4 1 5 51 49 1510
2022 Client contact centre 52 24 12 5 4 1 3 4905
2022 Health care practitioners 53 29 12 3 1 0 2 250
2022 Federal regulators 53 25 8 5 5 1 3 110
2022 Compliance, inspection and enforcement 48 28 13 4 4 0 3 1035
2022 Communications or public affairs 47 27 15 5 3 1 3 315
2022 Access to information and privacy 54 27 8 5 3 0 2 270
2022 Security 55 22 11 3 3 0 6 125
2022 Science and technology 61 17 8 10 0 0 4 45
2022 Legal services 62 17 13 4 2 2 0 45
2022 Administration and operations 48 28 14 4 3 0 3 4060
2022 Human resources 50 26 13 5 3 0 4 1040
2022 Financial management 56 27 9 3 3 1 2 445
2022 Procurement 53 21 12 3 4 1 5 95
2022 Real property 54 23 14 5 2 0 2 80
2022 Material management 47 12 26 0 7 0 8 25
2022 Information management 44 27 14 9 4 0 2 360
2022 Information technology 54 24 13 4 2 0 3 1075
2022 Internal audit 55 27 7 6 2 0 2 95
2022 Evaluation 45 24 16 7 5 0 3 245
2022 Data sciences 51 27 13 4 3 0 1 200
2022 Policy 50 27 13 4 3 0 3 1005
2022 Project management 47 26 16 4 4 0 2 1055
2022 Other services to the public 48 26 13 5 4 0 4 2400
2022 None of the above 55 21 12 4 3 1 5 1670
2020 Client contact centre 45 27 17 6 3 0 1 4355
2020 Health care practitioners 39 35 15 7 2 0 2 195
2020 Federal regulators 53 32 10 5 0 0 0 90
2020 Compliance, inspection and enforcement 38 32 19 6 4 0 1 855
2020 Communications or public affairs 46 27 14 8 3 0 1 265
2020 Access to information and privacy 44 31 16 3 3 0 3 180
2020 Security 55 29 11 4 0 0 0 105
2020 Science and technology 54 32 7 0 7 0 0 25
2020 Legal services 55 19 16 2 5 0 3 40
2020 Administration and operations 44 30 16 6 3 0 1 3930
2020 Human resources 46 28 17 5 3 0 2 840
2020 Financial management 49 28 12 4 4 0 2 470
2020 Procurement 39 40 13 6 1 0 1 70
2020 Real property 50 28 9 3 2 1 5 85
2020 Information management 45 30 15 6 4 0 0 275
2020 Information technology 49 30 14 4 2 0 1 930
2020 Internal audit 53 29 10 7 2 0 0 60
2020 Evaluation 36 37 19 4 2 1 2 125
2020 Data sciences 46 26 19 8 1 0 1 180
2020 Policy 46 28 16 6 3 0 1 995
2020 Project management 42 30 16 6 4 0 2 855
2020 Other services to the public 41 30 17 6 4 0 2 2385
2020 None of the above 45 27 15 6 4 1 2 1495
2019 Client contact centre 46 28 15 5 3 0 2 3055
2019 Health care practitioners 48 27 14 4 4 0 3 160
2019 Federal regulators 52 19 18 3 6 1 2 105
2019 Compliance, inspection and enforcement 45 28 15 5 3 0 3 710
2019 Communications or public affairs 52 27 14 4 2 0 1 260
2019 Access to information and privacy 50 31 13 2 3 0 1 130
2019 Security 50 27 13 2 2 1 6 100
2019 Science and technology 55 11 22 4 5 4 0 55
2019 Legal services 37 28 22 5 0 0 8 35
2019 Administration and operations 48 28 13 5 3 0 2 3125
2019 Human resources 49 28 14 4 3 0 1 740
2019 Financial management 52 28 11 4 2 1 2 425
2019 Procurement 48 34 9 5 3 0 0 55
2019 Real property 55 23 14 3 4 0 1 70
2019 Information management 49 28 15 5 2 0 2 260
2019 Information technology 53 27 11 4 3 0 2 895
2019 Internal audit 40 29 19 4 3 0 6 75
2019 Evaluation 46 31 10 4 5 2 1 130
2019 Data sciences 54 24 12 4 3 1 3 145
2019 Policy 50 26 14 5 3 0 2 880
2019 Project management 48 29 13 5 3 0 2 765
2019 Other services to the public 46 31 12 5 3 0 2 1920
2019 None of the above 48 26 14 4 3 1 4 1335

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 29 39 13 7 0 0 41 20 5930
2024 Health care practitioners 8 27 43 14 8 0 0 35 22 230
2024 Intelligence analysts 5 30 45 14 6 0 0 35 21 175
2024 Federal regulators 10 24 39 16 11 0 1 34 27 95
2024 Compliance, inspection and enforcement 5 22 44 18 12 0 0 26 29 1055
2024 Communications or public affairs 7 31 37 15 10 0 0 38 25 300
2024 Access to information and privacy 17 35 33 9 4 0 1 53 13 260
2024 Security 8 31 36 15 11 0 0 39 25 120
2024 Science and technology 21 10 48 9 12 0 0 31 21 30
2024 Legal services 13 6 50 22 10 0 0 18 32 30
2024 Administration and operations 9 26 39 16 9 0 0 35 25 4635
2024 Human resources 8 26 45 14 6 0 0 34 21 945
2024 Financial management 9 34 40 12 5 0 0 43 17 455
2024 Procurement 5 28 37 15 14 1 0 34 29 95
2024 Real property 8 21 44 19 8 0 0 29 27 70
2024 Material management 36 26 32 5 0 0 0 63 5 20
2024 Information management 12 29 36 11 10 0 1 42 22 315
2024 Information technology 13 30 37 13 7 0 0 42 20 995
2024 Internal audit 8 19 48 14 11 0 0 28 24 80
2024 Evaluation 12 22 37 19 8 0 1 35 28 165
2024 Data sciences 9 29 44 13 5 0 0 38 18 200
2024 Policy 7 22 42 18 11 0 0 29 30 970
2024 Project management 7 26 40 17 9 0 0 33 27 845
2024 Other services to the public 11 27 37 15 9 0 0 38 24 2550
2024 None of the above 11 27 38 14 8 0 1 39 23 1510
2022 Client contact centre 14 30 37 12 6 0 0 44 18 4920
2022 Health care practitioners 10 36 35 14 5 0 0 46 19 250
2022 Federal regulators 8 26 38 15 13 0 0 35 28 110
2022 Compliance, inspection and enforcement 9 28 38 18 7 0 0 37 25 1035
2022 Communications or public affairs 11 35 38 11 4 0 0 47 15 315
2022 Access to information and privacy 17 37 33 7 3 1 1 56 11 270
2022 Security 17 33 30 15 4 0 0 50 20 125
2022 Science and technology 16 30 45 5 4 0 0 46 9 45
2022 Legal services 13 32 37 8 8 2 0 47 16 45
2022 Administration and operations 12 31 37 13 6 0 0 43 19 4065
2022 Human resources 13 31 38 13 4 0 0 44 17 1040
2022 Financial management 15 38 34 10 3 0 0 53 13 445
2022 Procurement 22 33 28 11 5 0 1 56 16 100
2022 Real property 19 24 37 13 6 0 0 44 19 80
2022 Material management 20 51 7 16 7 0 0 71 22 25
2022 Information management 14 35 36 9 5 0 1 50 14 360
2022 Information technology 16 34 36 10 3 0 0 51 13 1075
2022 Internal audit 12 36 33 16 2 0 0 49 18 95
2022 Evaluation 10 28 39 16 6 0 0 38 22 250
2022 Data sciences 11 39 34 12 4 0 0 50 16 200
2022 Policy 9 30 41 13 7 0 0 39 20 1005
2022 Project management 10 32 38 13 7 0 0 42 20 1055
2022 Other services to the public 12 29 38 14 7 0 0 41 21 2405
2022 None of the above 13 30 37 12 7 0 1 43 20 1670
2020 Client contact centre 16 31 35 13 5 0 0 47 18 4360
2020 Health care practitioners 14 43 29 10 3 1 0 58 13 195
2020 Federal regulators 11 31 36 17 5 0 0 43 21 90
2020 Compliance, inspection and enforcement 11 30 37 16 6 0 0 41 22 855
2020 Communications or public affairs 15 35 35 10 5 0 0 50 15 265
2020 Access to information and privacy 18 46 23 11 3 0 0 64 13 180
2020 Security 23 28 33 13 3 0 0 51 16 105
2020 Science and technology 23 31 28 11 7 0 0 54 19 25
2020 Legal services 20 41 24 9 5 0 0 62 14 40
2020 Administration and operations 16 33 35 12 4 0 0 49 16 3935
2020 Human resources 14 33 35 14 4 0 0 47 18 845
2020 Financial management 17 43 25 11 4 0 0 60 15 470
2020 Procurement 18 35 25 13 8 1 0 53 21 70
2020 Real property 19 28 24 21 5 1 1 48 27 85
2020 Information management 20 42 28 8 3 0 0 62 10 275
2020 Information technology 21 38 27 10 3 0 0 59 13 930
2020 Internal audit 21 31 36 10 2 0 0 53 11 60
2020 Evaluation 13 40 36 6 5 0 0 53 11 125
2020 Data sciences 14 37 35 12 3 0 0 51 15 180
2020 Policy 10 34 35 16 5 0 0 44 21 1000
2020 Project management 12 35 35 13 5 0 0 48 17 855
2020 Other services to the public 14 34 33 12 6 0 0 48 18 2385
2020 None of the above 15 32 34 13 5 0 0 48 18 1490
2019 Client contact centre 16 31 35 13 5 0 0 47 18 3065
2019 Health care practitioners 11 27 31 17 13 0 1 38 30 160
2019 Federal regulators 17 23 41 13 6 0 0 39 19 105
2019 Compliance, inspection and enforcement 8 30 38 16 6 0 0 39 23 710
2019 Communications or public affairs 18 41 28 10 2 0 0 59 13 265
2019 Access to information and privacy 26 26 35 10 2 0 1 52 12 130
2019 Security 14 37 38 6 5 0 0 52 10 100
2019 Science and technology 16 30 41 11 0 2 0 47 11 55
2019 Legal services 19 31 34 8 8 0 0 50 16 35
2019 Administration and operations 15 32 35 13 5 0 0 47 18 3150
2019 Human resources 13 35 36 13 4 0 0 47 17 740
2019 Financial management 22 36 32 6 3 0 0 58 10 430
2019 Procurement 21 39 24 16 0 0 0 61 16 55
2019 Real property 23 28 25 23 1 0 0 51 25 70
2019 Information management 16 41 32 8 3 0 0 57 11 260
2019 Information technology 22 36 30 9 3 0 0 58 11 895
2019 Internal audit 16 37 29 12 5 0 1 54 17 75
2019 Evaluation 14 30 33 17 5 2 0 45 21 130
2019 Data sciences 21 36 36 4 3 0 0 57 7 145
2019 Policy 11 37 36 13 3 0 0 48 16 890
2019 Project management 13 33 34 14 7 0 0 46 20 770
2019 Other services to the public 14 31 34 14 6 0 0 45 21 1925
2019 None of the above 17 33 31 13 5 0 0 51 18 1350

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 21 39 17 9 0 0 26 35 5910
2024 Health care practitioners 14 25 42 12 7 0 0 19 39 230
2024 Intelligence analysts 6 21 39 21 12 0 1 33 27 170
2024 Federal regulators 17 20 41 19 4 0 1 23 36 95
2024 Compliance, inspection and enforcement 17 25 40 12 6 0 0 18 42 1050
2024 Communications or public affairs 13 26 39 15 8 0 0 22 39 300
2024 Access to information and privacy 10 16 40 19 14 0 1 33 26 260
2024 Security 16 17 43 18 7 0 0 25 33 120
2024 Science and technology 12 21 34 21 3 0 8 27 36 30
2024 Legal services 16 25 43 9 6 0 0 16 41 30
2024 Administration and operations 15 23 37 15 8 0 0 24 38 4615
2024 Human resources 12 25 39 15 8 0 1 23 37 945
2024 Financial management 10 20 38 20 12 1 0 32 30 455
2024 Procurement 14 29 36 14 7 0 1 21 43 95
2024 Real property 10 31 38 16 6 0 0 21 41 70
2024 Material management 10 13 40 22 16 0 0 38 23 20
2024 Information management 16 21 38 17 8 0 1 25 37 315
2024 Information technology 9 20 37 21 11 1 1 32 30 995
2024 Internal audit 13 24 42 13 8 0 0 21 37 80
2024 Evaluation 13 24 33 19 10 0 1 30 37 165
2024 Data sciences 9 19 40 20 12 0 0 32 28 200
2024 Policy 18 26 37 13 6 0 0 19 44 970
2024 Project management 15 26 38 15 5 0 0 20 41 845
2024 Other services to the public 16 22 35 17 9 0 1 25 39 2540
2024 None of the above 16 20 37 18 8 0 1 26 37 1505
2022 Client contact centre 12 20 39 18 10 0 1 28 32 4910
2022 Health care practitioners 10 22 41 18 8 0 0 26 32 250
2022 Federal regulators 16 19 37 17 9 0 1 27 36 110
2022 Compliance, inspection and enforcement 11 23 38 19 9 0 0 28 33 1030
2022 Communications or public affairs 8 14 42 21 15 0 1 36 22 315
2022 Access to information and privacy 8 10 39 25 17 0 2 42 18 270
2022 Security 13 14 35 21 18 0 0 39 27 125
2022 Science and technology 5 5 43 33 12 0 2 46 10 45
2022 Legal services 17 7 38 14 22 2 0 37 25 45
2022 Administration and operations 10 19 40 21 10 0 0 31 29 4060
2022 Human resources 7 18 40 22 13 0 0 35 25 1040
2022 Financial management 6 14 36 29 14 1 0 44 20 445
2022 Procurement 6 13 35 28 16 1 1 45 19 100
2022 Real property 11 11 33 28 17 0 0 45 22 80
2022 Material management 10 20 23 24 23 0 0 47 30 25
2022 Information management 10 15 36 23 15 0 1 38 25 360
2022 Information technology 6 16 38 24 15 0 1 39 22 1075
2022 Internal audit 8 15 35 30 12 0 0 42 23 95
2022 Evaluation 10 18 37 24 10 0 0 34 28 250
2022 Data sciences 7 17 39 25 12 0 0 37 24 200
2022 Policy 12 20 42 17 9 0 0 26 32 1005
2022 Project management 9 20 37 23 11 0 0 34 29 1055
2022 Other services to the public 13 19 38 20 9 0 0 29 32 2400
2022 None of the above 10 20 36 20 12 0 1 33 31 1670
2020 Client contact centre 15 22 37 18 7 0 0 25 38 4345
2020 Health care practitioners 11 14 46 22 7 0 0 29 25 195
2020 Federal regulators 15 25 30 16 14 0 0 30 40 90
2020 Compliance, inspection and enforcement 12 23 38 20 6 0 0 26 36 850
2020 Communications or public affairs 11 16 40 19 13 1 0 32 27 265
2020 Access to information and privacy 10 15 38 23 13 0 0 36 25 180
2020 Security 11 20 42 14 13 0 0 28 31 105
2020 Science and technology 3 28 26 27 15 0 0 42 31 25
2020 Legal services 7 18 39 23 13 0 0 36 25 40
2020 Administration and operations 12 19 40 21 9 0 0 30 31 3925
2020 Human resources 10 21 40 20 9 0 0 29 31 845
2020 Financial management 9 16 34 28 13 0 0 41 25 470
2020 Procurement 16 14 33 28 7 0 2 36 31 70
2020 Real property 10 23 30 23 11 2 0 35 34 80
2020 Information management 8 14 37 29 12 0 0 41 22 275
2020 Information technology 7 18 33 28 13 0 0 42 25 930
2020 Internal audit 7 20 34 31 9 0 0 40 26 60
2020 Evaluation 9 22 34 26 9 0 0 35 31 125
2020 Data sciences 7 18 38 27 10 0 0 36 25 180
2020 Policy 11 24 38 19 7 0 0 26 35 995
2020 Project management 13 20 38 21 8 0 0 29 33 855
2020 Other services to the public 15 22 38 18 8 0 0 26 36 2370
2020 None of the above 13 21 37 20 9 0 0 29 34 1490
2019 Client contact centre 16 22 37 17 8 0 0 25 39 3045
2019 Health care practitioners 19 23 33 15 9 0 1 24 42 160
2019 Federal regulators 9 22 41 19 8 0 0 27 31 105
2019 Compliance, inspection and enforcement 13 25 36 19 7 0 0 26 38 705
2019 Communications or public affairs 4 16 37 31 13 0 0 43 20 265
2019 Access to information and privacy 7 19 34 26 13 0 1 39 27 130
2019 Security 11 15 47 17 8 0 2 26 26 100
2019 Science and technology 2 28 31 20 18 2 0 39 30 55
2019 Legal services 14 11 38 32 5 0 0 37 24 35
2019 Administration and operations 12 20 39 20 9 0 0 29 32 3125
2019 Human resources 10 20 37 24 9 0 0 33 30 735
2019 Financial management 6 15 35 28 15 0 0 43 21 420
2019 Procurement 5 29 31 23 12 0 0 35 34 55
2019 Real property 17 14 36 21 12 0 0 33 30 70
2019 Information management 10 17 38 24 10 0 0 34 27 255
2019 Information technology 6 14 37 28 14 0 0 42 21 890
2019 Internal audit 13 22 30 26 9 0 0 35 35 75
2019 Evaluation 8 19 43 21 8 1 0 29 28 130
2019 Data sciences 10 11 36 28 16 0 0 44 21 145
2019 Policy 9 20 40 22 8 0 0 31 29 890
2019 Project management 12 20 37 22 8 0 0 31 32 765
2019 Other services to the public 16 22 36 18 7 0 0 26 38 1920
2019 None of the above 14 19 35 20 11 0 1 31 34 1335
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 21 63 5930
2024 Health care practitioners 31 55 230
2024 Intelligence analysts 24 64 175
2024 Federal regulators 38 41 95
2024 Compliance, inspection and enforcement 32 53 1055
2024 Communications or public affairs 27 58 300
2024 Access to information and privacy 24 58 260
2024 Security 28 59 120
2024 Science and technology 16 65 30
2024 Legal services 24 58 30
2024 Administration and operations 28 57 4635
2024 Human resources 33 56 945
2024 Financial management 26 62 455
2024 Procurement 30 54 95
2024 Real property 30 54 70
2024 Material management 5 80 20
2024 Information management 23 58 315
2024 Information technology 20 66 995
2024 Internal audit 38 49 80
2024 Evaluation 22 60 165
2024 Data sciences 24 60 200
2024 Policy 29 57 970
2024 Project management 31 55 845
2024 Other services to the public 24 58 2545
2024 None of the above 23 58 1510
2022 Client contact centre 25 56 4920
2022 Health care practitioners 29 55 250
2022 Federal regulators 38 49 110
2022 Compliance, inspection and enforcement 33 53 1035
2022 Communications or public affairs 31 48 315
2022 Access to information and privacy 21 54 270
2022 Security 33 57 125
2022 Science and technology 27 53 45
2022 Legal services 27 68 45
2022 Administration and operations 33 52 4065
2022 Human resources 36 52 1040
2022 Financial management 32 59 445
2022 Procurement 35 54 100
2022 Real property 31 60 80
2022 Material management 27 55 25
2022 Information management 30 55 360
2022 Information technology 24 56 1075
2022 Internal audit 23 56 95
2022 Evaluation 31 56 250
2022 Data sciences 30 51 200
2022 Policy 33 50 1005
2022 Project management 34 51 1055
2022 Other services to the public 29 53 2405
2022 None of the above 30 53 1670
2020 Client contact centre 36 42 4360
2020 Health care practitioners 46 34 195
2020 Federal regulators 52 32 90
2020 Compliance, inspection and enforcement 47 36 855
2020 Communications or public affairs 36 43 265
2020 Access to information and privacy 35 45 180
2020 Security 36 46 105
2020 Science and technology 20 49 25
2020 Legal services 29 53 40
2020 Administration and operations 41 43 3945
2020 Human resources 39 48 850
2020 Financial management 38 51 470
2020 Procurement 36 49 70
2020 Real property 27 56 85
2020 Information management 30 51 275
2020 Information technology 28 55 935
2020 Internal audit 38 47 60
2020 Evaluation 36 47 125
2020 Data sciences 29 51 180
2020 Policy 35 45 1000
2020 Project management 38 43 860
2020 Other services to the public 40 38 2390
2020 None of the above 39 42 1495

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 45 55 1220
2024 Health care practitioners 35 65 70
2024 Intelligence analysts 51 49 40
2024 Federal regulators 22 78 30
2024 Compliance, inspection and enforcement 32 68 330
2024 Communications or public affairs 41 59 80
2024 Access to information and privacy 62 38 60
2024 Security 44 56 35
2024 Administration and operations 40 60 1300
2024 Human resources 35 65 315
2024 Financial management 38 62 115
2024 Procurement 40 60 30
2024 Real property 47 53 20
2024 Information management 42 58 75
2024 Information technology 39 61 200
2024 Internal audit 41 59 30
2024 Evaluation 30 70 35
2024 Data sciences 36 64 50
2024 Policy 31 69 285
2024 Project management 35 65 260
2024 Other services to the public 48 52 600
2024 None of the above 48 52 350
2022 Client contact centre 42 58 1230
2022 Health care practitioners 34 66 70
2022 Federal regulators 50 50 40
2022 Compliance, inspection and enforcement 33 67 340
2022 Communications or public affairs 22 78 100
2022 Access to information and privacy 58 42 55
2022 Security 40 60 40
2022 Science and technology 32 68 15
2022 Legal services 36 64 15
2022 Administration and operations 33 67 1325
2022 Human resources 27 73 370
2022 Financial management 24 76 135
2022 Procurement 30 70 35
2022 Real property 11 89 25
2022 Information management 35 65 110
2022 Information technology 36 64 260
2022 Internal audit 31 69 20
2022 Evaluation 42 58 75
2022 Data sciences 20 80 60
2022 Policy 31 69 330
2022 Project management 27 73 355
2022 Other services to the public 37 63 675
2022 None of the above 35 65 505
2020 Client contact centre 36 64 1560
2020 Health care practitioners 33 67 90
2020 Federal regulators 37 63 45
2020 Compliance, inspection and enforcement 30 70 405
2020 Communications or public affairs 26 74 95
2020 Access to information and privacy 32 68 60
2020 Security 28 72 40
2020 Legal services 50 50 10
2020 Administration and operations 33 67 1635
2020 Human resources 31 69 330
2020 Financial management 28 72 180
2020 Procurement 28 72 25
2020 Real property 31 69 20
2020 Information management 41 59 80
2020 Information technology 31 69 260
2020 Internal audit 39 61 25
2020 Evaluation 29 71 45
2020 Data sciences 37 63 50
2020 Policy 30 70 350
2020 Project management 31 69 325
2020 Other services to the public 33 67 945
2020 None of the above 32 68 575

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 11 7 3 3 6 24 64 36 5925
2024 Health care practitioners 42 16 7 2 7 6 21 57 43 230
2024 Intelligence analysts 37 13 11 4 8 2 24 51 49 175
2024 Federal regulators 39 14 9 10 12 1 14 47 53 95
2024 Compliance, inspection and enforcement 32 17 12 6 8 6 18 42 58 1050
2024 Communications or public affairs 33 16 10 6 10 3 21 44 56 300
2024 Access to information and privacy 51 12 7 3 4 6 17 65 35 260
2024 Security 40 19 12 7 9 1 13 46 54 120
2024 Science and technology 46 15 0 6 11 3 19 59 41 30
2024 Legal services 39 14 9 0 12 0 26 53 47 30
2024 Administration and operations 37 16 10 6 7 4 19 49 51 4630
2024 Human resources 31 17 17 8 11 2 14 36 64 945
2024 Financial management 36 19 14 6 7 3 14 44 56 455
2024 Procurement 29 18 24 4 8 5 12 35 65 95
2024 Real property 36 19 5 6 7 4 23 49 51 70
2024 Material management 41 13 15 5 13 9 5 47 53 20
2024 Information management 46 16 9 4 7 4 14 56 44 315
2024 Information technology 39 17 14 6 9 4 12 46 54 995
2024 Internal audit 38 21 8 10 4 2 18 47 53 80
2024 Evaluation 40 13 11 5 5 4 21 54 46 165
2024 Data sciences 40 19 12 6 5 2 15 48 52 200
2024 Policy 33 18 14 8 10 3 14 40 60 970
2024 Project management 35 17 14 8 9 4 13 42 58 845
2024 Other services to the public 43 13 8 4 5 6 21 59 41 2545
2024 None of the above 39 14 8 6 7 5 22 54 46 1505
2022 Client contact centre 42 12 8 4 4 5 25 4915
2022 Health care practitioners 40 16 9 3 3 5 24 250
2022 Federal regulators 40 19 9 11 6 4 10 110
2022 Compliance, inspection and enforcement 35 16 12 7 7 4 20 1035
2022 Communications or public affairs 33 17 12 6 8 5 19 315
2022 Access to information and privacy 46 13 6 4 3 7 21 270
2022 Security 38 12 19 6 5 2 17 125
2022 Science and technology 33 18 15 3 11 2 17 45
2022 Legal services 45 17 14 0 10 0 13 45
2022 Administration and operations 41 17 11 6 6 3 16 4065
2022 Human resources 33 20 15 7 8 2 15 1040
2022 Financial management 38 19 12 8 8 3 12 445
2022 Procurement 33 17 14 9 8 2 18 100
2022 Real property 37 17 11 9 8 5 13 80
2022 Material management 60 0 7 7 9 13 4 25
2022 Information management 39 17 10 7 6 4 16 360
2022 Information technology 40 17 11 6 8 4 14 1075
2022 Internal audit 38 22 7 5 6 5 17 95
2022 Evaluation 38 18 9 6 7 3 19 250
2022 Data sciences 42 17 10 8 6 4 14 200
2022 Policy 35 20 15 6 8 3 12 1005
2022 Project management 35 22 12 8 9 2 12 1055
2022 Other services to the public 41 14 9 4 5 6 20 2400
2022 None of the above 38 14 10 6 6 5 20 1670
2020 Client contact centre 41 17 11 6 6 3 15 4355
2020 Health care practitioners 46 13 9 7 4 2 19 195
2020 Federal regulators 43 18 11 16 8 2 2 90
2020 Compliance, inspection and enforcement 32 20 18 10 11 1 7 855
2020 Communications or public affairs 44 18 16 5 8 3 6 265
2020 Access to information and privacy 49 16 14 4 4 2 10 180
2020 Security 46 17 15 5 10 1 7 105
2020 Science and technology 38 23 8 23 4 0 3 25
2020 Legal services 46 11 5 7 20 0 10 40
2020 Administration and operations 39 20 15 8 7 2 9 3945
2020 Human resources 38 22 14 10 7 1 8 845
2020 Financial management 38 21 13 10 9 1 7 470
2020 Procurement 35 13 9 18 10 1 13 70
2020 Real property 46 13 12 9 5 3 12 85
2020 Information management 41 19 11 10 7 1 11 275
2020 Information technology 42 21 13 9 6 1 8 935
2020 Internal audit 37 26 18 5 10 1 3 60
2020 Evaluation 38 23 14 8 5 2 11 125
2020 Data sciences 47 16 13 6 3 2 13 180
2020 Policy 36 22 16 9 8 1 8 1000
2020 Project management 38 20 16 8 11 1 6 855
2020 Other services to the public 39 18 13 7 8 2 12 2385
2020 None of the above 38 20 13 9 7 2 11 1495
2019 Client contact centre 34 17 15 11 14 1 8 3030
2019 Health care practitioners 31 16 19 17 9 1 8 160
2019 Federal regulators 30 18 14 12 13 4 9 105
2019 Compliance, inspection and enforcement 26 20 19 12 17 1 5 705
2019 Communications or public affairs 36 23 16 7 11 1 7 265
2019 Access to information and privacy 43 10 14 11 9 2 12 130
2019 Security 36 19 17 12 12 0 4 100
2019 Science and technology 42 18 9 6 15 2 9 55
2019 Legal services 42 14 14 3 21 0 6 30
2019 Administration and operations 34 19 18 11 13 1 5 3110
2019 Human resources 28 18 17 14 15 1 6 735
2019 Financial management 36 20 16 10 12 1 5 425
2019 Procurement 36 22 14 12 10 2 4 55
2019 Real property 41 18 18 8 9 0 5 70
2019 Information management 37 19 13 11 10 2 8 260
2019 Information technology 35 19 18 10 12 1 6 895
2019 Internal audit 32 19 20 16 8 0 5 75
2019 Evaluation 38 15 13 11 15 2 6 130
2019 Data sciences 38 19 10 5 14 4 10 140
2019 Policy 36 18 20 11 10 0 4 880
2019 Project management 32 19 17 12 15 1 4 765
2019 Other services to the public 33 18 16 10 15 1 8 1915
2019 None of the above 34 18 16 10 14 2 7 1330

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 20 15 18 29 2 6 33 51 1220
2024 Health care practitioners 6 20 11 24 34 0 4 27 61 70
2024 Intelligence analysts 4 20 7 26 35 0 8 26 66 40
2024 Federal regulators 9 11 25 11 42 0 2 20 55 35
2024 Compliance, inspection and enforcement 6 12 12 20 42 1 7 19 68 330
2024 Communications or public affairs 8 19 8 22 35 1 7 29 62 80
2024 Access to information and privacy 16 23 17 20 19 3 1 41 41 60
2024 Security 14 12 15 12 37 0 10 29 54 35
2024 Administration and operations 6 18 16 20 34 1 5 25 58 1300
2024 Human resources 9 16 15 20 31 1 8 27 56 310
2024 Financial management 11 13 20 22 29 1 4 25 54 115
2024 Procurement 6 17 20 21 30 3 4 24 55 30
2024 Real property 0 14 33 12 36 0 4 15 50 20
2024 Information management 13 16 15 14 36 0 6 31 53 75
2024 Information technology 6 18 9 19 40 2 5 27 64 200
2024 Internal audit 22 7 19 9 35 3 6 32 48 30
2024 Evaluation 2 16 16 19 44 2 0 19 65 35
2024 Data sciences 5 23 4 34 31 0 3 29 68 50
2024 Policy 5 13 13 18 44 2 6 19 67 285
2024 Project management 12 13 13 17 40 1 5 26 61 260
2024 Other services to the public 9 19 17 15 32 2 6 30 51 600
2024 None of the above 10 18 13 15 36 2 6 30 56 350
2022 Client contact centre 11 20 16 19 26 2 6 34 49 1230
2022 Health care practitioners 8 21 13 21 37 0 0 28 58 70
2022 Federal regulators 9 19 18 15 30 0 10 31 49 40
2022 Compliance, inspection and enforcement 9 17 14 17 37 1 5 28 57 340
2022 Communications or public affairs 9 14 10 22 38 5 3 24 65 100
2022 Access to information and privacy 19 26 17 24 10 0 3 47 36 55
2022 Security 6 18 14 9 35 5 12 29 53 40
2022 Science and technology 8 22 22 0 48 0 0 30 48 15
2022 Legal services 28 14 6 20 24 8 0 45 48 15
2022 Administration and operations 9 18 14 17 35 1 6 30 55 1325
2022 Human resources 11 19 13 19 29 1 8 33 52 370
2022 Financial management 11 12 21 21 28 1 6 25 53 135
2022 Procurement 15 9 9 17 48 2 0 24 67 35
2022 Real property 7 10 19 20 43 0 0 18 63 25
2022 Information management 10 20 18 14 34 2 2 31 50 110
2022 Information technology 9 18 14 17 38 2 3 28 57 260
2022 Internal audit 4 22 16 30 19 4 4 28 54 20
2022 Evaluation 11 25 11 14 34 1 4 38 51 75
2022 Data sciences 7 17 8 15 47 2 4 26 65 60
2022 Policy 7 17 8 20 41 1 4 26 65 330
2022 Project management 5 18 12 15 42 2 4 25 62 355
2022 Other services to the public 8 20 15 19 33 0 5 29 54 670
2022 None of the above 11 17 12 16 36 2 7 30 57 505
2020 Client contact centre 12 21 18 17 25 1 5 36 45 1560
2020 Health care practitioners 13 16 21 19 28 1 2 29 49 90
2020 Federal regulators 7 22 17 26 26 0 2 29 53 45
2020 Compliance, inspection and enforcement 9 16 15 22 32 1 5 27 57 400
2020 Communications or public affairs 9 23 16 18 31 0 3 33 50 95
2020 Access to information and privacy 14 24 14 19 22 3 3 41 44 60
2020 Security 19 14 7 24 28 0 7 36 56 40
2020 Legal services 16 8 27 17 24 0 8 26 45 10
2020 Administration and operations 12 20 17 21 25 1 5 34 48 1635
2020 Human resources 12 21 17 19 22 1 8 36 45 330
2020 Financial management 14 19 16 20 26 1 3 35 48 180
2020 Procurement 3 16 8 22 35 4 11 23 67 25
2020 Real property 13 17 31 9 26 0 4 31 36 20
2020 Information management 14 34 8 19 24 0 1 48 44 80
2020 Information technology 13 17 20 21 23 1 4 32 47 260
2020 Internal audit 0 34 18 4 35 0 9 37 43 25
2020 Evaluation 11 34 16 13 22 2 2 47 37 45
2020 Data sciences 11 31 10 9 37 0 2 43 48 50
2020 Policy 6 19 13 24 32 1 5 26 60 355
2020 Project management 11 16 15 20 32 1 5 29 55 325
2020 Other services to the public 12 21 16 19 29 1 4 34 49 940
2020 None of the above 11 22 17 20 26 2 4 34 48 575

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 19 14 20 35 1 4 28 58 1220
2024 Health care practitioners 4 16 5 27 42 1 4 22 73 70
2024 Intelligence analysts 0 9 11 22 47 2 8 10 78 40
2024 Federal regulators 3 10 5 13 69 0 0 12 82 35
2024 Compliance, inspection and enforcement 4 11 9 18 53 2 3 15 75 330
2024 Communications or public affairs 1 16 12 17 44 3 6 19 68 80
2024 Access to information and privacy 13 13 20 25 24 3 3 27 51 60
2024 Security 8 18 16 24 35 0 0 25 59 35
2024 Administration and operations 4 16 14 18 43 1 3 20 65 1300
2024 Human resources 2 14 15 20 43 2 4 17 67 310
2024 Financial management 8 6 23 24 39 0 1 14 63 115
2024 Procurement 8 8 9 23 48 2 2 16 74 30
2024 Real property 0 25 10 16 40 0 8 27 61 20
2024 Information management 6 24 15 13 41 0 1 30 55 75
2024 Information technology 2 10 12 24 46 3 4 12 75 200
2024 Internal audit 6 10 13 7 65 0 0 15 72 30
2024 Evaluation 2 20 15 19 43 0 0 23 62 35
2024 Data sciences 5 12 11 33 38 0 0 18 72 50
2024 Policy 3 9 12 20 51 1 4 13 74 285
2024 Project management 8 15 10 19 43 1 4 24 65 260
2024 Other services to the public 6 17 13 17 41 2 4 25 61 600
2024 None of the above 5 16 16 15 43 2 4 22 61 345
2022 Client contact centre 7 19 15 20 33 1 5 28 56 1230
2022 Health care practitioners 1 15 7 25 51 0 1 17 76 70
2022 Federal regulators 4 13 15 9 50 0 9 19 65 40
2022 Compliance, inspection and enforcement 6 13 14 15 46 2 4 20 65 340
2022 Communications or public affairs 11 7 6 19 52 3 2 20 74 100
2022 Access to information and privacy 9 27 17 24 21 0 2 37 46 55
2022 Security 2 14 24 6 54 0 0 16 60 40
2022 Science and technology 8 6 18 20 48 0 0 14 68 15
2022 Legal services 17 7 7 35 34 0 0 25 69 10
2022 Administration and operations 5 15 13 18 44 1 3 22 65 1320
2022 Human resources 6 14 9 21 42 2 6 21 69 370
2022 Financial management 3 13 10 20 49 1 4 17 73 135
2022 Procurement 9 11 8 17 54 0 0 20 72 35
2022 Real property 0 4 15 31 51 0 0 4 81 25
2022 Information management 9 15 14 19 42 0 1 24 62 110
2022 Information technology 5 17 11 16 49 1 2 23 66 260
2022 Internal audit 16 11 4 14 46 0 8 30 66 20
2022 Evaluation 8 14 17 11 46 1 3 23 59 75
2022 Data sciences 6 10 10 22 49 1 2 16 73 60
2022 Policy 5 13 8 22 48 1 4 19 73 330
2022 Project management 3 15 9 18 52 0 3 18 73 355
2022 Other services to the public 6 15 14 18 41 2 4 23 63 675
2022 None of the above 7 14 11 14 47 2 5 22 66 505
2020 Client contact centre 9 18 14 22 33 1 3 28 57 1560
2020 Health care practitioners 5 18 14 18 41 2 1 25 61 90
2020 Federal regulators 7 18 15 20 41 0 0 24 61 45
2020 Compliance, inspection and enforcement 6 10 10 26 43 1 3 17 72 405
2020 Communications or public affairs 5 15 11 29 37 0 3 20 68 95
2020 Access to information and privacy 9 15 20 27 26 2 2 26 54 60
2020 Security 5 22 8 24 40 0 0 28 64 40
2020 Legal services 8 8 10 42 24 0 8 18 72 10
2020 Administration and operations 8 16 14 21 38 1 2 24 61 1635
2020 Human resources 7 14 16 20 39 1 3 21 62 330
2020 Financial management 6 14 17 19 43 1 2 20 63 180
2020 Procurement 7 8 15 21 44 4 0 16 68 25
2020 Real property 4 13 24 27 32 0 0 18 58 20
2020 Information management 11 23 9 18 37 0 3 34 56 80
2020 Information technology 7 18 16 21 33 0 3 26 57 260
2020 Internal audit 4 22 18 21 35 0 0 26 56 25
2020 Evaluation 7 25 12 19 35 2 0 32 56 45
2020 Data sciences 7 19 13 21 39 0 0 27 60 50
2020 Policy 5 13 14 22 44 1 2 18 68 350
2020 Project management 6 11 13 27 40 1 2 17 69 325
2020 Other services to the public 8 17 14 20 39 1 2 26 60 940
2020 None of the above 6 17 13 21 40 1 3 24 62 575
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