2024 Public Service Employee Survey Results by Theme for Canada Revenue Agency by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented by key people management themes (i.e., employee engagement, leadership, workforce, workplace). Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

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Employee engagement

Employee engagement

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 36 13 8 6 0 0 72 15 4600
2024 Health care practitioners 57 32 0 11 0 0 0 89 11 45
2024 Intelligence analysts 29 44 16 7 2 0 0 74 10 360
2024 Federal regulators 36 42 12 4 6 0 0 78 10 165
2024 Compliance, inspection and enforcement 34 40 13 8 5 0 0 74 13 8830
2024 Communications or public affairs 34 38 13 7 7 0 0 73 14 445
2024 Access to information and privacy 42 39 9 7 4 0 0 81 10 425
2024 Security 37 35 15 6 7 0 0 73 13 530
2024 Science and technology 26 40 17 11 6 1 0 66 17 155
2024 Library services 39 48 3 3 6 0 0 87 9 30
2024 Legal services 30 49 12 4 5 0 0 79 9 135
2024 Administration and operations 39 36 12 8 5 0 0 75 13 2640
2024 Human resources 35 40 13 7 5 0 0 76 12 1275
2024 Financial management 35 37 14 7 7 0 0 72 14 625
2024 Procurement 37 38 19 6 0 0 0 75 6 75
2024 Real property 33 41 13 5 7 0 0 75 12 175
2024 Material management 37 29 13 12 9 0 0 66 21 85
2024 Information management 39 35 11 6 9 1 0 75 14 275
2024 Information technology 39 36 12 7 6 0 0 75 13 2255
2024 Internal audit 35 42 11 7 5 0 0 77 12 455
2024 Evaluation 38 34 13 10 5 0 0 73 15 215
2024 Data sciences 31 40 13 8 7 0 0 72 15 275
2024 Policy 30 41 11 8 10 0 0 71 18 400
2024 Project management 33 39 12 9 6 0 0 72 15 915
2024 Other services to the public 36 38 14 7 4 0 0 74 11 2230
2024 None of the above 36 37 13 8 6 0 0 73 14 2940
2022 Client contact centre 52 33 9 4 2 0 0 85 5 6970
2022 Health care practitioners 52 34 5 5 4 0 0 86 9 40
2022 Federal regulators 47 37 10 3 3 0 0 84 6 310
2022 Compliance, inspection and enforcement 43 39 10 5 3 0 0 82 8 9695
2022 Communications or public affairs 45 37 11 5 3 0 0 81 8 475
2022 Access to information and privacy 51 37 8 3 1 0 0 88 4 570
2022 Security 51 33 7 5 3 0 0 85 8 500
2022 Science and technology 40 40 9 7 3 0 1 81 10 190
2022 Library services 62 31 2 4 0 0 0 93 4 35
2022 Legal services 44 42 10 2 2 0 0 86 5 165
2022 Administration and operations 49 35 9 4 3 0 0 84 7 2670
2022 Human resources 50 36 8 4 1 0 0 87 6 1395
2022 Financial management 49 36 6 5 3 0 0 86 8 625
2022 Procurement 57 31 7 5 0 0 0 88 5 85
2022 Real property 40 44 10 5 1 0 0 83 7 175
2022 Material management 39 44 7 6 4 0 0 83 10 75
2022 Information management 43 39 12 4 1 0 1 83 5 320
2022 Information technology 48 35 10 5 2 0 0 83 7 2710
2022 Internal audit 47 39 8 4 2 0 0 86 6 575
2022 Evaluation 49 35 9 4 3 0 0 84 7 275
2022 Data sciences 46 40 8 4 1 0 0 86 5 300
2022 Policy 43 40 11 3 2 0 0 83 6 370
2022 Project management 46 37 9 6 3 0 0 83 9 1060
2022 Other services to the public 48 36 9 4 2 0 0 85 6 2480
2022 None of the above 48 35 10 4 3 0 0 82 7 3305
2020 Client contact centre 44 36 11 5 3 0 0 81 8 4655
2020 Health care practitioners 37 44 8 6 6 0 0 81 11 35
2020 Federal regulators 49 31 6 8 4 1 0 81 13 215
2020 Compliance, inspection and enforcement 38 41 12 7 3 0 0 79 10 9265
2020 Communications or public affairs 43 38 10 6 3 0 0 82 9 395
2020 Access to information and privacy 43 38 10 5 2 1 1 83 7 400
2020 Security 50 38 8 3 2 0 0 88 5 260
2020 Science and technology 40 37 12 7 4 0 0 78 11 195
2020 Library services 63 27 7 3 0 0 0 90 3 25
2020 Legal services 45 36 13 3 1 0 0 82 5 135
2020 Administration and operations 48 36 9 5 3 0 0 84 7 2395
2020 Human resources 50 34 8 5 3 0 0 84 8 1165
2020 Financial management 46 38 10 4 1 0 0 84 5 615
2020 Procurement 51 39 9 1 0 0 0 90 1 80
2020 Real property 47 39 10 4 0 0 0 86 4 155
2020 Material management 48 35 9 4 3 0 0 83 8 85
2020 Information management 43 37 11 5 3 0 0 80 8 285
2020 Information technology 43 41 9 5 2 0 0 84 7 2415
2020 Internal audit 41 44 8 6 1 0 0 85 7 340
2020 Evaluation 41 41 13 3 2 0 0 82 5 150
2020 Data sciences 40 48 8 1 2 0 0 88 4 200
2020 Policy 45 38 9 5 3 0 0 82 9 420
2020 Project management 47 36 10 6 2 0 0 83 8 695
2020 Other services to the public 43 39 10 5 2 0 0 83 7 2480
2020 None of the above 42 37 11 6 4 0 0 79 10 3160
2019 Client contact centre 35 39 15 7 4 0 0 74 11 3760
2019 Health care practitioners 41 25 18 16 0 0 0 66 16 30
2019 Federal regulators 43 34 13 5 4 0 0 77 9 225
2019 Compliance, inspection and enforcement 35 42 12 7 4 0 0 77 11 8740
2019 Communications or public affairs 41 36 13 7 3 0 0 77 11 365
2019 Access to information and privacy 42 39 12 5 1 0 1 81 6 370
2019 Security 52 33 8 4 3 0 0 85 7 230
2019 Science and technology 38 39 14 5 5 0 0 76 10 180
2019 Library services 41 39 12 0 8 0 0 80 8 35
2019 Legal services 50 34 10 3 3 1 0 84 6 140
2019 Administration and operations 43 37 10 6 3 0 0 81 9 2480
2019 Human resources 47 37 8 6 3 0 0 84 9 1035
2019 Financial management 39 42 12 4 2 0 0 81 6 685
2019 Procurement 41 42 7 7 3 0 0 83 10 65
2019 Real property 38 41 14 4 4 0 0 79 8 160
2019 Material management 43 37 9 9 2 0 0 80 11 130
2019 Information management 38 36 12 5 8 0 0 75 13 320
2019 Information technology 40 40 10 6 3 0 0 80 10 2425
2019 Internal audit 36 43 12 6 2 0 0 79 8 385
2019 Evaluation 36 45 9 7 3 0 0 81 10 190
2019 Data sciences 40 43 10 5 2 0 0 83 7 235
2019 Policy 39 37 12 8 5 0 0 76 12 375
2019 Project management 40 39 11 8 3 0 0 79 11 600
2019 Other services to the public 40 39 12 6 4 0 0 79 9 2140
2019 None of the above 36 39 13 7 5 0 0 75 12 3415

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 31 16 12 13 0 0 59 25 4600
2024 Health care practitioners 43 31 7 10 8 0 0 75 18 45
2024 Intelligence analysts 33 36 16 9 6 1 0 69 16 360
2024 Federal regulators 34 39 11 8 7 0 0 73 15 165
2024 Compliance, inspection and enforcement 30 36 14 11 9 0 0 66 20 8825
2024 Communications or public affairs 38 33 12 10 8 0 0 70 18 445
2024 Access to information and privacy 35 33 16 8 8 0 0 68 16 425
2024 Security 35 34 14 9 7 0 0 70 17 530
2024 Science and technology 26 35 17 12 9 0 0 61 22 160
2024 Library services 40 41 3 6 10 0 0 81 16 30
2024 Legal services 36 37 15 5 7 0 0 73 11 135
2024 Administration and operations 37 33 12 9 8 0 0 70 18 2640
2024 Human resources 34 37 12 9 7 0 0 71 16 1275
2024 Financial management 37 32 14 8 9 0 0 70 16 625
2024 Procurement 38 39 9 10 4 0 0 77 14 75
2024 Real property 37 38 9 6 10 1 0 75 16 175
2024 Material management 35 35 13 11 6 0 0 70 17 85
2024 Information management 40 31 10 8 10 1 0 71 18 275
2024 Information technology 42 35 11 6 6 0 0 77 12 2255
2024 Internal audit 30 39 15 9 7 0 0 69 16 460
2024 Evaluation 37 33 15 6 9 0 0 70 15 215
2024 Data sciences 38 37 9 7 9 0 0 75 15 275
2024 Policy 32 32 13 10 13 0 0 64 23 400
2024 Project management 35 35 11 11 8 0 0 71 18 910
2024 Other services to the public 30 36 15 10 8 0 0 67 18 2230
2024 None of the above 31 34 16 10 9 0 0 65 19 2935
2022 Client contact centre 46 33 12 6 3 0 0 79 8 6965
2022 Health care practitioners 55 27 6 9 2 0 0 82 11 40
2022 Federal regulators 48 31 7 7 6 0 0 79 14 305
2022 Compliance, inspection and enforcement 38 37 12 7 5 0 0 76 12 9695
2022 Communications or public affairs 50 31 8 7 4 0 0 81 11 475
2022 Access to information and privacy 47 35 10 6 2 1 0 82 8 570
2022 Security 50 31 9 7 3 0 0 81 10 500
2022 Science and technology 40 38 10 8 4 0 0 78 12 190
2022 Library services 63 25 8 2 2 0 0 87 4 35
2022 Legal services 43 35 12 6 4 1 0 78 10 165
2022 Administration and operations 46 35 9 6 4 0 0 81 9 2665
2022 Human resources 51 33 7 6 3 0 0 84 9 1395
2022 Financial management 49 33 7 6 5 0 0 82 11 625
2022 Procurement 59 22 9 6 3 0 0 82 9 85
2022 Real property 36 39 13 7 5 1 0 75 12 175
2022 Material management 46 32 9 7 5 0 0 78 12 75
2022 Information management 40 39 12 5 4 0 0 79 9 320
2022 Information technology 50 34 9 4 3 0 0 84 7 2710
2022 Internal audit 42 39 10 6 2 0 0 81 9 575
2022 Evaluation 46 36 10 6 3 0 0 81 9 275
2022 Data sciences 47 38 7 6 2 0 0 85 8 300
2022 Policy 46 38 9 4 4 0 0 84 8 370
2022 Project management 46 35 9 6 5 0 0 81 10 1060
2022 Other services to the public 43 35 12 7 3 0 0 78 10 2480
2022 None of the above 41 34 12 7 5 0 0 76 12 3305
2020 Client contact centre 36 37 15 8 3 0 1 74 11 4640
2020 Health care practitioners 39 33 8 11 8 0 0 72 19 35
2020 Federal regulators 44 28 13 7 7 0 0 73 14 210
2020 Compliance, inspection and enforcement 32 39 14 9 5 0 0 72 14 9240
2020 Communications or public affairs 51 32 8 7 3 0 0 83 10 395
2020 Access to information and privacy 41 33 14 9 2 1 0 74 11 400
2020 Security 48 36 9 5 2 0 0 84 7 260
2020 Science and technology 31 37 15 6 10 0 0 68 17 195
2020 Library services 58 28 7 3 3 0 0 86 7 25
2020 Legal services 36 39 15 6 4 0 0 75 10 135
2020 Administration and operations 46 33 11 7 4 0 0 79 10 2390
2020 Human resources 47 34 9 8 3 0 0 80 11 1160
2020 Financial management 44 36 11 5 3 0 0 80 8 610
2020 Procurement 40 47 9 4 1 0 0 86 5 80
2020 Real property 44 34 14 5 3 0 1 79 8 155
2020 Material management 36 32 12 13 7 0 0 68 20 85
2020 Information management 40 37 10 7 4 0 0 78 12 285
2020 Information technology 46 38 9 5 2 0 0 83 8 2410
2020 Internal audit 36 38 15 8 3 1 0 75 10 340
2020 Evaluation 38 36 17 8 1 0 0 74 9 150
2020 Data sciences 43 40 12 5 0 0 0 83 5 200
2020 Policy 43 34 12 7 5 0 0 76 12 420
2020 Project management 46 34 9 7 4 0 0 80 11 695
2020 Other services to the public 38 37 13 7 4 0 0 76 11 2480
2020 None of the above 34 36 15 9 5 0 0 70 14 3160
2019 Client contact centre 27 37 18 11 7 0 0 65 18 3750
2019 Health care practitioners 26 50 12 3 9 0 0 75 12 30
2019 Federal regulators 35 32 13 13 7 0 0 67 20 225
2019 Compliance, inspection and enforcement 26 39 16 11 8 0 0 65 18 8720
2019 Communications or public affairs 43 35 10 8 4 0 0 78 12 365
2019 Access to information and privacy 39 34 14 8 3 0 1 74 12 370
2019 Security 50 32 9 6 3 0 0 81 9 225
2019 Science and technology 31 39 15 10 5 0 0 70 15 180
2019 Library services 44 26 12 10 8 0 0 70 18 30
2019 Legal services 40 33 13 7 6 0 0 73 14 140
2019 Administration and operations 40 35 11 8 5 0 0 75 13 2475
2019 Human resources 45 33 10 7 5 0 0 78 12 1035
2019 Financial management 36 38 13 9 4 0 0 74 13 685
2019 Procurement 46 34 11 5 5 0 0 79 10 65
2019 Real property 39 36 13 7 5 0 0 75 12 160
2019 Material management 36 36 15 8 4 0 0 73 12 130
2019 Information management 32 39 14 9 6 0 0 72 14 315
2019 Information technology 39 38 12 6 4 0 0 77 11 2420
2019 Internal audit 30 41 19 6 4 0 0 71 10 385
2019 Evaluation 32 35 17 12 5 0 0 67 16 190
2019 Data sciences 38 42 11 5 3 0 0 80 9 235
2019 Policy 34 39 13 8 6 0 0 74 14 375
2019 Project management 39 34 13 9 5 0 0 73 14 600
2019 Other services to the public 32 36 15 10 6 0 0 69 16 2140
2019 None of the above 30 35 16 11 7 0 0 65 18 3405

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 30 11 4 2 0 0 83 6 4600
2024 Health care practitioners 64 27 5 4 0 0 0 91 4 45
2024 Intelligence analysts 49 33 14 3 1 0 0 83 4 360
2024 Federal regulators 54 31 10 3 3 0 0 85 6 165
2024 Compliance, inspection and enforcement 51 33 11 3 2 0 0 84 6 8820
2024 Communications or public affairs 47 34 11 5 4 0 0 80 8 445
2024 Access to information and privacy 60 28 8 2 2 0 0 88 4 425
2024 Security 54 27 13 3 3 0 0 81 6 530
2024 Science and technology 44 35 12 5 4 0 0 79 9 160
2024 Library services 60 24 9 0 6 0 0 84 6 30
2024 Legal services 46 40 9 3 2 0 0 86 5 135
2024 Administration and operations 55 30 9 4 2 0 0 85 6 2635
2024 Human resources 50 33 10 4 2 0 0 83 7 1275
2024 Financial management 49 31 13 4 3 0 0 80 7 625
2024 Procurement 48 30 18 4 0 0 0 78 4 75
2024 Real property 47 35 13 2 2 1 0 83 4 175
2024 Material management 48 27 13 3 8 0 0 75 12 85
2024 Information management 56 26 11 3 4 0 0 82 7 275
2024 Information technology 55 29 10 3 3 0 0 84 6 2255
2024 Internal audit 45 37 13 3 1 0 0 82 5 460
2024 Evaluation 53 30 9 4 2 0 0 84 7 215
2024 Data sciences 49 30 11 7 3 0 0 79 10 275
2024 Policy 47 34 11 4 5 0 0 80 9 400
2024 Project management 51 32 10 4 3 0 0 83 7 910
2024 Other services to the public 54 30 12 3 1 0 0 84 5 2230
2024 None of the above 52 31 12 3 3 0 0 83 6 2940
2022 Client contact centre 64 26 8 2 1 0 0 90 3 6965
2022 Health care practitioners 66 23 4 7 0 0 0 89 7 40
2022 Federal regulators 60 27 8 3 1 0 0 88 4 310
2022 Compliance, inspection and enforcement 57 32 8 2 1 0 0 88 3 9685
2022 Communications or public affairs 53 35 8 3 1 0 0 88 4 475
2022 Access to information and privacy 62 29 8 0 0 0 0 92 1 570
2022 Security 63 25 7 3 2 0 0 89 5 500
2022 Science and technology 56 34 6 5 1 0 0 89 5 190
2022 Library services 69 22 5 3 0 0 0 92 3 35
2022 Legal services 59 33 6 1 1 0 0 93 1 165
2022 Administration and operations 61 28 7 2 1 0 0 90 3 2670
2022 Human resources 60 33 5 2 0 0 0 93 2 1395
2022 Financial management 62 30 5 2 1 0 0 92 3 625
2022 Procurement 67 20 12 0 1 0 0 87 1 85
2022 Real property 55 30 10 3 2 0 0 85 4 175
2022 Material management 64 24 6 5 1 0 0 88 6 75
2022 Information management 58 31 10 1 1 0 0 88 2 320
2022 Information technology 61 28 8 2 1 0 0 90 3 2715
2022 Internal audit 56 34 7 2 0 0 0 91 3 575
2022 Evaluation 59 30 8 3 0 0 0 89 3 275
2022 Data sciences 57 33 6 3 1 0 0 90 4 300
2022 Policy 58 30 9 2 1 0 0 89 2 370
2022 Project management 59 29 7 2 2 0 0 89 4 1060
2022 Other services to the public 62 27 8 2 1 0 0 90 2 2485
2022 None of the above 60 28 9 2 1 0 0 87 3 3300
2020 Client contact centre 58 29 9 2 2 0 1 88 3 4615
2020 Health care practitioners 63 26 6 3 3 0 0 89 6 35
2020 Federal regulators 58 30 6 3 2 0 0 88 6 210
2020 Compliance, inspection and enforcement 54 33 9 3 1 0 0 87 4 9185
2020 Communications or public affairs 61 28 7 3 1 0 0 89 4 395
2020 Access to information and privacy 59 25 11 2 1 0 1 85 3 400
2020 Security 64 28 6 2 0 0 0 92 2 260
2020 Science and technology 48 36 9 5 2 0 0 84 8 195
2020 Library services 66 27 3 3 0 0 0 93 3 25
2020 Legal services 54 35 8 2 1 0 0 89 3 135
2020 Administration and operations 62 27 8 2 1 0 0 89 3 2375
2020 Human resources 59 31 6 3 1 0 0 90 4 1155
2020 Financial management 60 30 6 3 1 0 0 90 4 605
2020 Procurement 60 32 7 0 0 0 0 93 0 80
2020 Real property 63 30 6 1 0 0 1 93 1 150
2020 Material management 58 28 10 0 3 0 0 86 3 85
2020 Information management 58 27 10 3 3 0 0 84 5 285
2020 Information technology 59 30 7 2 1 0 0 89 3 2395
2020 Internal audit 49 39 9 1 1 0 0 89 2 340
2020 Evaluation 53 32 12 1 1 0 0 85 3 150
2020 Data sciences 51 35 10 2 1 0 1 87 3 195
2020 Policy 55 31 9 3 2 0 0 86 5 415
2020 Project management 60 29 9 2 1 0 0 88 3 685
2020 Other services to the public 60 29 8 2 1 0 0 89 2 2465
2020 None of the above 56 30 9 2 2 0 0 86 4 3140
2019 Client contact centre 49 33 12 4 2 0 0 83 6 3745
2019 Health care practitioners 44 36 14 3 3 0 0 80 6 30
2019 Federal regulators 55 32 7 2 3 0 0 87 6 225
2019 Compliance, inspection and enforcement 50 35 11 3 2 0 0 85 5 8660
2019 Communications or public affairs 53 30 13 2 2 0 0 83 4 360
2019 Access to information and privacy 58 28 10 2 1 0 0 87 4 365
2019 Security 62 28 8 0 2 0 0 90 2 225
2019 Science and technology 47 37 12 2 2 0 0 84 4 180
2019 Library services 55 28 11 0 5 0 0 83 5 30
2019 Legal services 64 25 7 1 1 1 0 90 3 135
2019 Administration and operations 58 31 8 2 1 0 0 89 3 2465
2019 Human resources 58 31 7 3 1 0 0 89 4 1030
2019 Financial management 51 36 10 2 1 0 0 87 3 685
2019 Procurement 60 27 7 2 3 0 0 87 5 65
2019 Real property 52 39 6 2 1 0 0 91 3 155
2019 Material management 57 31 8 2 2 0 0 88 3 130
2019 Information management 46 35 13 4 2 0 0 81 6 315
2019 Information technology 54 33 10 2 1 0 0 86 4 2410
2019 Internal audit 49 37 10 4 1 0 0 86 5 380
2019 Evaluation 56 27 12 3 1 0 0 83 4 185
2019 Data sciences 51 37 10 1 1 0 0 88 2 230
2019 Policy 52 32 11 3 2 0 0 84 5 370
2019 Project management 55 30 10 3 2 0 0 85 5 595
2019 Other services to the public 56 31 9 3 1 0 0 87 4 2135
2019 None of the above 52 31 11 3 2 0 0 84 6 3395

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 36 13 6 5 0 0 76 11 4605
2024 Health care practitioners 68 21 3 5 4 0 0 89 9 45
2024 Intelligence analysts 42 38 13 5 1 1 0 80 6 360
2024 Federal regulators 44 37 10 7 2 0 0 81 8 165
2024 Compliance, inspection and enforcement 41 38 12 5 3 0 0 79 9 8830
2024 Communications or public affairs 40 36 14 6 4 0 0 76 10 445
2024 Access to information and privacy 50 35 9 3 3 0 0 85 6 425
2024 Security 41 39 11 5 4 0 0 80 9 530
2024 Science and technology 31 42 17 6 4 0 0 73 10 160
2024 Library services 50 30 13 0 6 0 0 81 6 30
2024 Legal services 43 41 11 2 3 0 0 85 5 135
2024 Administration and operations 46 34 10 6 3 0 0 81 9 2640
2024 Human resources 42 38 10 7 3 0 0 80 10 1275
2024 Financial management 40 37 14 5 4 0 0 78 9 625
2024 Procurement 37 44 10 5 0 4 0 84 5 75
2024 Real property 45 35 11 6 2 1 0 81 8 175
2024 Material management 47 30 14 6 3 0 0 77 9 85
2024 Information management 46 33 10 6 5 1 0 80 10 275
2024 Information technology 46 35 11 5 3 0 0 81 8 2255
2024 Internal audit 39 40 12 5 3 0 0 79 9 460
2024 Evaluation 46 34 12 4 4 0 0 80 8 215
2024 Data sciences 43 32 13 8 4 0 0 76 12 275
2024 Policy 35 39 14 7 6 0 0 73 13 400
2024 Project management 40 38 12 7 3 0 0 78 10 910
2024 Other services to the public 43 38 11 5 3 0 0 81 8 2230
2024 None of the above 44 36 10 6 4 0 0 80 9 2940
2022 Client contact centre 56 31 9 3 2 0 0 86 5 6970
2022 Health care practitioners 56 29 8 3 4 0 0 85 7 40
2022 Federal regulators 51 36 8 2 2 0 0 88 4 310
2022 Compliance, inspection and enforcement 48 38 9 4 2 0 0 85 6 9690
2022 Communications or public affairs 51 36 8 3 2 0 0 87 6 475
2022 Access to information and privacy 58 31 8 2 1 0 0 89 3 570
2022 Security 55 31 8 3 3 0 0 86 6 500
2022 Science and technology 50 36 8 5 1 0 0 86 6 190
2022 Library services 70 25 5 0 0 0 0 95 0 35
2022 Legal services 50 39 8 2 2 0 0 88 3 165
2022 Administration and operations 54 33 8 3 2 0 0 87 5 2670
2022 Human resources 54 35 7 3 1 0 0 89 4 1395
2022 Financial management 53 33 9 3 2 0 0 86 5 625
2022 Procurement 61 26 10 4 0 0 0 87 4 85
2022 Real property 49 36 11 1 2 0 0 85 4 175
2022 Material management 60 28 6 2 4 0 0 88 6 75
2022 Information management 51 35 10 2 1 0 0 86 4 320
2022 Information technology 55 32 8 3 1 0 0 87 5 2715
2022 Internal audit 54 35 8 2 1 0 0 89 3 575
2022 Evaluation 55 34 5 4 2 0 0 89 5 275
2022 Data sciences 56 32 7 3 2 1 0 88 5 300
2022 Policy 49 38 8 4 1 0 0 87 5 370
2022 Project management 49 36 9 4 2 0 0 85 6 1060
2022 Other services to the public 55 33 8 3 1 0 0 88 5 2485
2022 None of the above 53 32 9 4 2 0 0 85 6 3300
2020 Client contact centre 50 34 9 5 2 0 0 84 7 4655
2020 Health care practitioners 48 36 8 0 8 0 0 83 8 35
2020 Federal regulators 51 33 7 6 2 0 0 85 8 215
2020 Compliance, inspection and enforcement 45 39 10 5 2 0 0 84 7 9255
2020 Communications or public affairs 52 34 8 5 1 0 0 86 6 395
2020 Access to information and privacy 51 34 11 2 2 0 0 85 4 400
2020 Security 56 37 4 3 0 0 0 92 4 260
2020 Science and technology 43 41 7 7 2 0 0 83 9 195
2020 Library services 60 34 3 3 0 0 0 93 3 25
2020 Legal services 49 39 10 2 1 0 0 88 2 135
2020 Administration and operations 54 33 8 3 2 0 0 87 5 2400
2020 Human resources 55 31 8 4 2 0 0 87 6 1165
2020 Financial management 52 35 9 4 1 0 0 87 4 615
2020 Procurement 52 37 10 1 0 0 0 89 1 80
2020 Real property 54 35 8 3 0 1 0 90 3 155
2020 Material management 52 31 13 2 1 0 0 83 3 85
2020 Information management 51 34 9 3 3 0 0 85 7 285
2020 Information technology 53 35 8 3 1 0 0 88 5 2420
2020 Internal audit 45 42 7 4 2 0 0 88 5 340
2020 Evaluation 50 35 10 3 2 0 0 85 5 150
2020 Data sciences 51 38 5 3 1 1 0 90 5 200
2020 Policy 50 34 9 5 3 0 0 83 8 420
2020 Project management 52 34 9 4 2 0 0 86 6 695
2020 Other services to the public 52 36 8 3 1 0 0 87 5 2475
2020 None of the above 48 35 10 4 3 0 0 84 6 3155
2019 Client contact centre 39 39 14 5 3 0 0 78 9 3765
2019 Health care practitioners 38 41 9 6 6 0 0 78 12 30
2019 Federal regulators 48 34 10 4 3 0 0 83 7 225
2019 Compliance, inspection and enforcement 40 41 12 5 2 0 0 81 8 8715
2019 Communications or public affairs 48 34 11 5 2 0 0 82 7 365
2019 Access to information and privacy 49 38 8 4 1 0 0 87 5 370
2019 Security 57 31 7 3 2 0 0 88 5 225
2019 Science and technology 43 42 10 4 1 0 0 85 4 180
2019 Library services 46 37 9 3 5 0 0 83 8 35
2019 Legal services 48 37 10 3 2 0 0 85 5 135
2019 Administration and operations 51 34 8 4 2 0 0 86 6 2475
2019 Human resources 52 34 6 5 2 0 0 87 7 1035
2019 Financial management 44 42 10 3 1 0 0 86 4 685
2019 Procurement 59 26 7 2 4 0 0 86 7 65
2019 Real property 53 35 8 3 1 0 0 88 4 160
2019 Material management 50 35 12 3 1 0 0 85 3 130
2019 Information management 42 35 11 7 4 0 0 78 11 320
2019 Information technology 47 37 10 4 2 0 0 84 6 2430
2019 Internal audit 39 46 10 3 2 0 0 85 5 385
2019 Evaluation 43 39 12 4 2 1 0 82 6 190
2019 Data sciences 45 43 7 3 2 0 0 88 5 235
2019 Policy 41 42 10 5 3 0 0 82 8 375
2019 Project management 46 36 10 6 3 0 0 81 8 600
2019 Other services to the public 48 35 10 4 3 0 0 83 7 2140
2019 None of the above 44 37 11 5 3 0 0 81 8 3415

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 29 15 12 10 1 0 62 23 4605
2024 Health care practitioners 50 23 13 9 5 0 0 73 14 45
2024 Intelligence analysts 35 32 17 9 6 0 0 68 15 360
2024 Federal regulators 38 31 14 11 6 0 0 69 17 165
2024 Compliance, inspection and enforcement 36 33 14 10 7 1 0 69 17 8825
2024 Communications or public affairs 32 36 13 10 8 1 0 68 19 445
2024 Access to information and privacy 47 30 10 7 5 1 0 77 13 425
2024 Security 39 30 13 11 6 1 0 69 17 530
2024 Science and technology 30 32 16 12 10 1 0 62 22 160
2024 Library services 36 25 13 13 13 0 0 61 26 30
2024 Legal services 35 35 17 6 6 1 0 71 12 135
2024 Administration and operations 40 32 13 8 7 0 0 72 15 2640
2024 Human resources 36 34 14 8 6 1 0 71 15 1275
2024 Financial management 39 31 12 9 9 0 0 70 18 625
2024 Procurement 47 35 13 3 2 0 0 82 5 75
2024 Real property 38 32 14 10 6 1 0 70 16 175
2024 Material management 41 30 11 9 9 0 0 72 17 85
2024 Information management 37 33 13 10 7 0 0 70 17 275
2024 Information technology 45 29 12 7 6 1 0 75 13 2255
2024 Internal audit 41 32 13 8 6 0 0 74 14 460
2024 Evaluation 34 33 15 10 8 0 0 67 18 215
2024 Data sciences 33 36 14 9 7 0 0 69 17 275
2024 Policy 29 32 13 14 11 0 0 61 26 400
2024 Project management 35 32 14 12 7 0 0 67 19 910
2024 Other services to the public 38 32 14 9 6 1 0 71 15 2230
2024 None of the above 38 30 14 8 8 1 0 69 17 2940
2022 Client contact centre 61 27 7 3 2 0 0 89 4 6970
2022 Health care practitioners 63 24 10 0 2 0 0 88 2 40
2022 Federal regulators 52 30 9 5 4 0 0 82 9 310
2022 Compliance, inspection and enforcement 51 30 10 5 3 0 0 82 8 9685
2022 Communications or public affairs 53 31 9 3 4 0 0 83 7 475
2022 Access to information and privacy 61 28 7 2 2 1 0 89 4 570
2022 Security 58 28 7 3 4 0 0 87 6 500
2022 Science and technology 50 24 16 4 5 0 0 75 9 190
2022 Library services 51 31 13 2 0 3 0 85 2 35
2022 Legal services 54 27 9 4 5 1 0 81 9 165
2022 Administration and operations 56 29 9 4 3 0 0 85 6 2670
2022 Human resources 59 30 7 3 2 0 0 89 5 1395
2022 Financial management 60 27 7 3 3 0 0 87 6 625
2022 Procurement 64 17 6 8 3 2 0 82 12 85
2022 Real property 49 36 9 3 3 0 0 85 6 175
2022 Material management 56 23 12 5 2 1 0 80 7 75
2022 Information management 50 35 10 3 1 0 0 85 5 320
2022 Information technology 58 28 8 4 3 0 0 85 7 2710
2022 Internal audit 59 28 8 4 1 0 0 87 5 570
2022 Evaluation 58 28 5 4 4 0 0 86 8 275
2022 Data sciences 57 28 9 3 2 0 0 86 5 300
2022 Policy 53 33 7 5 2 1 0 86 7 370
2022 Project management 52 29 9 6 3 0 0 82 9 1060
2022 Other services to the public 57 29 7 4 3 0 0 87 6 2485
2022 None of the above 53 28 10 5 3 1 0 82 8 3305
2020 Client contact centre 56 30 8 3 2 1 0 87 5 4635
2020 Health care practitioners 45 41 8 3 3 0 0 86 6 35
2020 Federal regulators 55 26 11 4 3 1 0 82 7 210
2020 Compliance, inspection and enforcement 46 35 12 4 3 0 0 81 7 9245
2020 Communications or public affairs 57 32 7 3 1 0 0 89 4 395
2020 Access to information and privacy 54 29 11 3 2 0 1 84 4 395
2020 Security 64 25 7 2 2 0 0 89 3 260
2020 Science and technology 42 38 10 4 5 1 0 80 9 195
2020 Library services 63 25 8 3 0 0 0 88 3 25
2020 Legal services 49 31 13 4 3 1 0 80 7 135
2020 Administration and operations 58 28 9 3 2 0 0 86 5 2380
2020 Human resources 61 28 7 3 1 0 0 89 4 1155
2020 Financial management 61 27 7 3 2 1 0 89 5 610
2020 Procurement 54 38 5 1 1 0 0 93 2 80
2020 Real property 58 30 7 2 2 0 1 89 4 155
2020 Material management 39 37 16 7 1 0 0 76 8 85
2020 Information management 53 28 11 4 2 1 0 82 7 285
2020 Information technology 59 28 8 2 2 0 0 88 4 2405
2020 Internal audit 54 34 9 2 1 1 0 88 3 340
2020 Evaluation 53 35 6 5 1 0 0 87 7 145
2020 Data sciences 59 29 5 6 0 0 0 88 6 200
2020 Policy 52 30 11 3 3 1 0 83 6 415
2020 Project management 58 29 7 5 1 0 0 87 6 690
2020 Other services to the public 56 29 9 4 2 0 0 86 5 2470
2020 None of the above 49 32 11 4 3 1 0 81 7 3140
2019 Client contact centre 44 32 13 6 4 0 0 77 10 3750
2019 Health care practitioners 47 37 6 6 3 0 0 85 9 30
2019 Federal regulators 45 31 14 7 2 1 0 77 9 225
2019 Compliance, inspection and enforcement 39 35 14 7 5 0 0 74 12 8725
2019 Communications or public affairs 47 32 11 8 2 0 0 79 9 365
2019 Access to information and privacy 55 28 11 4 2 1 0 83 6 370
2019 Security 58 30 6 3 2 1 0 89 5 225
2019 Science and technology 44 34 14 4 4 1 0 78 8 180
2019 Library services 55 30 9 3 3 0 0 85 6 30
2019 Legal services 41 35 13 2 8 0 0 76 11 140
2019 Administration and operations 50 30 12 5 3 0 0 80 8 2475
2019 Human resources 55 30 9 3 3 0 0 85 6 1030
2019 Financial management 50 32 9 7 2 0 0 82 8 685
2019 Procurement 60 28 8 3 0 0 0 89 3 65
2019 Real property 47 33 11 6 3 0 0 80 10 160
2019 Material management 47 37 9 3 4 1 0 84 7 130
2019 Information management 47 28 13 6 6 0 0 75 12 315
2019 Information technology 51 31 10 4 3 0 0 82 7 2420
2019 Internal audit 50 32 11 4 2 1 0 83 6 380
2019 Evaluation 47 33 13 5 3 0 0 80 8 190
2019 Data sciences 50 30 15 3 1 1 0 81 5 230
2019 Policy 44 31 14 7 3 1 0 75 10 375
2019 Project management 47 32 12 5 3 0 0 80 8 600
2019 Other services to the public 47 31 12 6 4 0 0 78 10 2145
2019 None of the above 44 30 14 7 4 0 0 75 11 3405

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 30 15 14 11 0 0 60 24 4605
2024 Health care practitioners 50 31 5 7 8 0 0 81 15 45
2024 Intelligence analysts 33 32 17 12 6 0 0 65 18 360
2024 Federal regulators 38 30 11 12 10 0 0 67 21 165
2024 Compliance, inspection and enforcement 33 34 13 12 8 0 0 66 20 8830
2024 Communications or public affairs 28 38 13 11 10 0 0 66 21 445
2024 Access to information and privacy 44 29 12 8 7 0 0 73 15 425
2024 Security 34 33 13 11 8 0 0 67 20 530
2024 Science and technology 27 34 18 13 9 0 0 61 21 160
2024 Library services 37 28 9 16 10 0 0 65 26 30
2024 Legal services 32 38 15 5 9 0 0 70 15 135
2024 Administration and operations 37 33 12 9 8 0 0 70 18 2640
2024 Human resources 33 34 13 12 7 0 0 68 19 1275
2024 Financial management 38 31 11 10 9 0 0 69 19 625
2024 Procurement 38 35 12 13 2 0 0 73 15 75
2024 Real property 34 32 12 12 9 1 0 67 21 175
2024 Material management 40 31 10 13 6 0 0 71 19 85
2024 Information management 32 36 13 12 8 0 0 67 19 275
2024 Information technology 42 31 11 9 7 0 0 73 15 2255
2024 Internal audit 38 32 14 10 6 0 0 70 16 455
2024 Evaluation 33 30 14 13 9 0 0 64 22 215
2024 Data sciences 30 36 14 10 10 0 0 66 20 275
2024 Policy 26 34 11 15 14 0 0 61 29 400
2024 Project management 32 33 13 13 8 0 0 65 21 910
2024 Other services to the public 36 32 14 11 6 0 0 68 18 2230
2024 None of the above 36 31 14 10 9 0 0 67 19 2940
2022 Client contact centre 57 29 7 4 2 0 0 86 6 6970
2022 Health care practitioners 60 27 8 0 4 0 0 88 4 40
2022 Federal regulators 47 33 11 4 4 0 0 81 9 310
2022 Compliance, inspection and enforcement 47 33 10 6 4 0 0 80 10 9695
2022 Communications or public affairs 50 31 8 6 5 0 0 81 11 475
2022 Access to information and privacy 57 31 7 3 1 1 0 89 5 570
2022 Security 55 30 7 3 4 0 0 85 7 500
2022 Science and technology 45 31 13 7 5 0 0 76 11 190
2022 Library services 51 40 7 2 0 0 0 91 2 35
2022 Legal services 47 32 11 7 4 0 0 78 11 165
2022 Administration and operations 52 31 8 5 3 0 0 84 8 2665
2022 Human resources 56 31 6 5 2 0 0 87 7 1395
2022 Financial management 55 32 5 4 4 0 0 87 8 625
2022 Procurement 58 18 12 6 6 0 0 75 13 85
2022 Real property 46 36 12 3 3 0 0 82 6 175
2022 Material management 55 27 5 8 4 1 0 83 11 75
2022 Information management 49 32 10 5 2 0 0 82 8 320
2022 Information technology 54 31 8 5 3 0 0 84 8 2710
2022 Internal audit 56 29 8 4 3 0 0 85 6 575
2022 Evaluation 56 28 8 3 5 0 0 84 9 275
2022 Data sciences 54 29 11 4 2 0 0 83 6 300
2022 Policy 50 35 7 5 3 0 0 85 8 370
2022 Project management 50 30 9 7 3 0 0 80 10 1060
2022 Other services to the public 53 31 8 5 3 0 0 84 8 2485
2022 None of the above 50 30 10 6 4 0 0 81 10 3305
2020 Client contact centre 52 33 9 4 2 1 0 86 6 4615
2020 Health care practitioners 42 41 11 3 3 0 0 83 6 35
2020 Federal regulators 54 30 7 5 3 0 0 84 9 210
2020 Compliance, inspection and enforcement 42 37 11 6 3 0 0 80 9 9205
2020 Communications or public affairs 54 34 7 4 1 0 0 88 5 390
2020 Access to information and privacy 52 33 10 3 1 0 1 85 5 395
2020 Security 63 26 8 2 2 0 0 88 4 260
2020 Science and technology 41 40 9 5 4 0 0 81 10 195
2020 Library services 60 32 0 8 0 0 0 92 8 25
2020 Legal services 47 34 10 6 2 0 0 81 9 135
2020 Administration and operations 55 31 8 4 2 0 0 86 5 2385
2020 Human resources 59 29 7 3 2 0 0 88 5 1155
2020 Financial management 60 29 6 4 1 0 0 89 6 605
2020 Procurement 54 37 7 1 0 0 0 91 1 80
2020 Real property 55 35 6 3 1 0 1 90 4 155
2020 Material management 36 40 14 7 2 1 0 76 9 85
2020 Information management 51 31 11 4 2 1 0 82 7 280
2020 Information technology 56 30 9 3 2 0 0 86 5 2390
2020 Internal audit 51 38 7 2 1 1 0 90 4 340
2020 Evaluation 52 35 6 4 3 0 0 87 7 145
2020 Data sciences 55 32 6 2 2 1 0 89 5 195
2020 Policy 50 33 11 3 3 0 0 83 6 415
2020 Project management 56 30 9 4 1 0 0 86 5 690
2020 Other services to the public 52 32 9 4 2 0 0 85 6 2455
2020 None of the above 47 34 11 5 3 1 0 81 8 3125
2019 Client contact centre 40 35 14 7 4 0 0 75 11 3740
2019 Health care practitioners 38 56 0 3 3 0 0 94 6 30
2019 Federal regulators 42 32 13 9 4 1 0 74 13 225
2019 Compliance, inspection and enforcement 36 37 14 8 5 0 0 73 13 8670
2019 Communications or public affairs 48 31 12 7 2 0 0 79 9 365
2019 Access to information and privacy 52 32 10 4 2 1 0 84 6 365
2019 Security 57 29 8 4 2 0 0 86 6 225
2019 Science and technology 40 37 13 4 5 1 0 78 9 180
2019 Library services 46 34 17 0 3 0 0 79 3 35
2019 Legal services 41 36 11 6 6 0 0 77 12 135
2019 Administration and operations 47 32 12 6 3 0 0 80 9 2465
2019 Human resources 53 31 9 4 3 0 0 84 7 1025
2019 Financial management 46 35 9 7 2 0 0 82 9 675
2019 Procurement 62 25 6 6 1 0 0 86 7 65
2019 Real property 41 38 12 6 1 1 0 80 8 160
2019 Material management 41 35 15 5 4 0 0 77 8 130
2019 Information management 45 30 14 7 4 0 0 75 11 315
2019 Information technology 48 33 10 5 3 0 0 82 8 2415
2019 Internal audit 45 34 11 7 2 1 0 80 9 380
2019 Evaluation 43 34 15 5 3 1 0 77 8 185
2019 Data sciences 46 35 11 5 2 1 0 82 7 230
2019 Policy 41 34 14 7 4 0 0 75 11 370
2019 Project management 45 35 12 5 3 0 0 79 8 600
2019 Other services to the public 43 34 12 7 4 0 0 77 11 2125
2019 None of the above 41 32 14 8 4 0 0 74 12 3395

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 21 18 13 15 5 0 51 30 4605
2024 Health care practitioners 52 21 10 2 13 2 0 74 15 45
2024 Intelligence analysts 33 25 17 11 9 6 0 62 21 360
2024 Federal regulators 33 26 16 10 9 4 1 63 20 165
2024 Compliance, inspection and enforcement 34 25 17 10 9 5 0 62 20 8830
2024 Communications or public affairs 27 27 19 12 8 6 0 58 22 445
2024 Access to information and privacy 39 24 16 7 7 7 0 68 15 425
2024 Security 35 23 18 12 8 5 0 60 21 530
2024 Science and technology 29 26 18 10 14 3 0 56 25 160
2024 Library services 29 34 17 13 0 7 0 68 14 30
2024 Legal services 37 21 17 8 8 8 1 64 18 135
2024 Administration and operations 36 24 16 10 8 6 1 64 19 2640
2024 Human resources 36 27 14 10 7 5 0 67 18 1275
2024 Financial management 38 25 17 8 8 4 0 66 17 620
2024 Procurement 50 28 17 1 2 1 0 79 4 75
2024 Real property 30 27 21 11 10 2 0 58 21 175
2024 Material management 37 32 16 7 6 2 0 71 14 85
2024 Information management 40 23 15 11 7 3 0 66 19 275
2024 Information technology 44 24 14 8 6 5 0 72 14 2255
2024 Internal audit 35 26 19 8 8 4 0 63 16 460
2024 Evaluation 32 21 19 11 11 4 1 56 24 215
2024 Data sciences 29 28 17 12 7 7 0 62 20 275
2024 Policy 29 27 15 12 13 4 0 58 27 400
2024 Project management 31 25 16 13 10 5 0 59 24 910
2024 Other services to the public 34 23 18 11 8 6 0 61 20 2230
2024 None of the above 35 23 17 9 9 6 1 63 19 2940
2022 Client contact centre 39 24 17 8 5 5 1 67 14 6965
2022 Health care practitioners 59 18 6 5 6 7 0 82 11 40
2022 Federal regulators 43 23 17 7 7 3 0 68 15 305
2022 Compliance, inspection and enforcement 39 27 15 8 5 5 0 69 14 9695
2022 Communications or public affairs 38 29 16 9 5 4 0 70 14 475
2022 Access to information and privacy 45 26 14 7 3 5 1 75 10 570
2022 Security 50 22 14 4 5 5 0 76 9 500
2022 Science and technology 39 25 12 11 7 5 1 68 19 190
2022 Library services 42 19 16 6 0 18 0 74 7 35
2022 Legal services 43 26 15 6 7 3 1 71 14 165
2022 Administration and operations 45 24 15 6 5 5 0 72 12 2670
2022 Human resources 50 25 12 6 3 4 0 78 9 1395
2022 Financial management 48 24 12 9 5 2 0 74 14 625
2022 Procurement 52 17 14 6 2 9 0 76 8 85
2022 Real property 36 25 15 11 8 6 1 65 19 175
2022 Material management 50 13 19 10 5 3 0 65 15 75
2022 Information management 45 24 15 6 6 4 1 72 12 320
2022 Information technology 48 26 13 5 4 4 0 77 9 2715
2022 Internal audit 48 24 15 5 4 5 0 76 9 575
2022 Evaluation 42 23 19 5 7 4 0 67 13 275
2022 Data sciences 48 24 15 6 4 3 0 74 10 295
2022 Policy 45 26 16 7 3 3 0 73 11 370
2022 Project management 42 25 15 8 6 5 0 71 14 1060
2022 Other services to the public 42 27 14 7 4 5 0 73 12 2485
2022 None of the above 43 24 15 6 5 6 1 72 12 3305
2020 Client contact centre 37 25 18 9 5 5 1 66 15 4655
2020 Health care practitioners 56 22 11 6 6 0 0 78 11 35
2020 Federal regulators 44 26 14 7 6 3 0 73 13 210
2020 Compliance, inspection and enforcement 38 28 17 9 5 3 0 68 14 9260
2020 Communications or public affairs 45 25 14 8 4 4 0 73 12 395
2020 Access to information and privacy 41 25 20 4 4 4 2 70 9 400
2020 Security 55 23 14 3 1 3 0 81 5 260
2020 Science and technology 34 27 18 9 9 3 0 63 18 195
2020 Library services 57 22 14 0 0 7 0 85 0 25
2020 Legal services 38 29 16 11 4 1 0 68 16 135
2020 Administration and operations 48 23 15 7 4 3 0 73 11 2400
2020 Human resources 51 25 11 8 2 3 0 79 10 1160
2020 Financial management 50 28 14 4 3 2 0 79 7 610
2020 Procurement 44 35 11 4 0 6 0 84 4 80
2020 Real property 43 31 15 7 2 3 0 76 9 155
2020 Material management 39 20 23 9 6 2 1 61 15 85
2020 Information management 41 27 17 7 5 3 1 70 12 285
2020 Information technology 52 25 13 5 3 2 0 79 8 2415
2020 Internal audit 39 31 16 6 3 5 0 74 9 340
2020 Evaluation 41 22 18 9 4 5 0 67 15 150
2020 Data sciences 53 23 14 4 2 2 0 78 7 200
2020 Policy 46 24 13 10 4 3 0 72 15 420
2020 Project management 49 26 14 6 2 2 0 77 8 690
2020 Other services to the public 42 25 16 9 4 4 0 70 14 2480
2020 None of the above 41 25 17 8 5 4 0 69 14 3150
2019 Client contact centre 29 25 20 12 11 4 0 55 24 3770
2019 Health care practitioners 38 34 9 11 3 5 0 75 15 30
2019 Federal regulators 35 24 20 9 7 4 0 62 17 225
2019 Compliance, inspection and enforcement 33 26 19 11 7 3 0 62 19 8730
2019 Communications or public affairs 37 22 17 13 8 3 1 61 21 365
2019 Access to information and privacy 40 22 20 10 4 3 1 64 15 365
2019 Security 50 22 12 8 5 1 1 75 14 225
2019 Science and technology 32 31 16 12 4 4 1 65 17 180
2019 Library services 25 35 21 11 0 5 3 65 12 30
2019 Legal services 36 27 19 6 9 3 0 65 16 140
2019 Administration and operations 42 23 18 9 6 2 0 66 16 2480
2019 Human resources 45 24 15 8 5 3 0 71 14 1035
2019 Financial management 39 25 17 10 4 3 0 67 15 690
2019 Procurement 55 13 24 1 3 3 0 70 5 65
2019 Real property 32 26 25 9 6 3 0 60 15 160
2019 Material management 43 23 17 7 6 3 0 68 14 130
2019 Information management 38 22 19 10 7 4 0 63 17 320
2019 Information technology 44 27 15 7 4 3 0 73 12 2420
2019 Internal audit 37 28 20 8 4 3 0 67 13 385
2019 Evaluation 33 24 25 10 7 1 1 58 17 190
2019 Data sciences 36 28 18 9 4 5 0 67 14 235
2019 Policy 38 20 19 12 6 5 0 61 18 375
2019 Project management 37 24 20 9 6 3 0 63 16 600
2019 Other services to the public 34 25 19 11 7 3 1 62 18 2150
2019 None of the above 36 24 19 9 7 4 1 63 17 3415
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Leadership

Immediate supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 21 17 4 4 2 19 69 10 4595
2024 Health care practitioners 40 18 17 0 3 2 20 75 3 45
2024 Intelligence analysts 40 32 15 5 2 0 6 77 8 360
2024 Federal regulators 59 22 7 3 3 2 4 86 6 165
2024 Compliance, inspection and enforcement 43 28 14 4 4 1 6 76 9 8820
2024 Communications or public affairs 58 23 9 3 3 1 3 84 6 445
2024 Access to information and privacy 39 21 16 4 3 2 14 71 9 425
2024 Security 53 28 9 3 2 1 4 85 5 530
2024 Science and technology 32 42 11 5 4 2 4 79 9 155
2024 Library services 39 34 18 0 3 3 3 77 3 30
2024 Legal services 44 25 13 4 5 1 8 76 10 135
2024 Administration and operations 50 26 11 3 2 1 6 82 6 2640
2024 Human resources 52 29 8 3 2 1 4 86 6 1275
2024 Financial management 50 27 11 3 3 1 5 82 6 620
2024 Procurement 49 28 10 1 2 2 8 85 3 75
2024 Real property 52 24 11 5 1 1 5 82 7 175
2024 Material management 37 27 17 3 1 1 14 76 5 85
2024 Information management 51 25 9 3 3 2 7 83 7 275
2024 Information technology 52 28 11 2 2 1 4 84 4 2255
2024 Internal audit 35 29 15 6 4 1 10 71 12 460
2024 Evaluation 43 25 12 5 5 1 10 75 11 215
2024 Data sciences 54 27 8 4 2 1 4 85 7 275
2024 Policy 49 27 12 4 3 2 4 81 7 400
2024 Project management 62 24 8 2 2 1 2 88 4 910
2024 Other services to the public 37 24 17 5 3 3 11 71 9 2225
2024 None of the above 36 24 18 4 4 2 12 70 9 2935
2022 Client contact centre 40 21 14 3 3 3 17 76 7 6955
2022 Health care practitioners 49 17 9 2 2 3 17 83 5 40
2022 Federal regulators 48 28 9 3 3 2 6 83 7 305
2022 Compliance, inspection and enforcement 44 28 13 4 2 2 7 79 6 9685
2022 Communications or public affairs 58 25 10 2 1 1 3 86 3 475
2022 Access to information and privacy 40 25 18 3 1 2 11 75 4 570
2022 Security 55 26 10 2 2 1 4 85 4 500
2022 Science and technology 48 31 11 5 2 1 3 82 7 190
2022 Library services 49 30 12 0 0 0 10 87 0 35
2022 Legal services 47 31 9 5 2 2 3 83 7 165
2022 Administration and operations 54 24 10 2 2 1 6 85 4 2665
2022 Human resources 59 24 8 3 2 1 3 87 5 1395
2022 Financial management 49 25 13 3 3 2 6 80 6 625
2022 Procurement 63 22 8 1 0 1 5 90 1 85
2022 Real property 50 27 13 5 1 0 5 81 6 175
2022 Material management 43 30 16 5 0 2 4 78 6 75
2022 Information management 50 23 12 4 2 2 6 79 7 320
2022 Information technology 55 27 9 2 1 1 4 86 4 2710
2022 Internal audit 37 30 14 3 2 3 12 78 6 575
2022 Evaluation 42 22 18 2 2 2 12 75 5 275
2022 Data sciences 61 25 7 2 1 1 3 89 3 300
2022 Policy 62 23 7 2 2 1 3 88 4 370
2022 Project management 63 25 6 2 2 1 2 90 4 1055
2022 Other services to the public 39 26 16 4 2 2 12 75 7 2480
2022 None of the above 39 25 15 3 2 3 12 75 7 3300
2020 Client contact centre 39 21 17 4 2 4 13 73 7 4655
2020 Health care practitioners 40 8 35 3 6 3 6 53 9 35
2020 Federal regulators 51 25 9 4 2 3 5 83 7 215
2020 Compliance, inspection and enforcement 44 28 16 4 3 2 4 76 7 9260
2020 Communications or public affairs 60 24 8 2 1 1 4 88 3 395
2020 Access to information and privacy 39 24 22 3 1 3 8 71 5 395
2020 Security 63 25 9 2 0 0 1 89 2 260
2020 Science and technology 41 30 13 5 8 1 2 74 13 195
2020 Library services 53 27 10 3 3 0 3 82 7 25
2020 Legal services 44 29 14 4 4 1 4 78 8 135
2020 Administration and operations 56 23 11 3 2 1 4 83 5 2395
2020 Human resources 62 23 8 3 1 1 3 87 4 1160
2020 Financial management 51 26 12 3 2 2 3 82 5 615
2020 Procurement 57 23 15 0 0 1 4 84 0 80
2020 Real property 55 30 6 2 3 1 3 89 5 155
2020 Material management 47 19 19 6 2 0 8 71 8 85
2020 Information management 47 21 17 5 4 1 5 73 9 285
2020 Information technology 55 27 10 2 1 1 3 85 4 2420
2020 Internal audit 39 28 17 3 2 3 9 75 6 340
2020 Evaluation 37 32 11 5 3 5 8 78 9 150
2020 Data sciences 58 31 6 2 0 1 1 91 3 200
2020 Policy 51 24 14 3 3 0 3 78 7 415
2020 Project management 65 22 7 3 1 0 2 89 4 695
2020 Other services to the public 39 24 20 4 2 2 8 70 7 2475
2020 None of the above 39 24 20 4 4 2 7 70 8 3160
2019 Client contact centre 36 23 20 5 3 2 11 68 9 3765
2019 Health care practitioners 38 28 22 3 6 0 3 68 10 30
2019 Federal regulators 45 25 17 6 4 2 3 73 10 225
2019 Compliance, inspection and enforcement 40 28 18 6 3 1 4 71 10 8725
2019 Communications or public affairs 58 23 11 3 1 1 2 84 4 365
2019 Access to information and privacy 36 24 22 5 3 1 8 67 9 370
2019 Security 58 22 11 5 2 0 3 83 6 225
2019 Science and technology 50 22 14 4 5 1 4 75 10 180
2019 Library services 60 11 9 3 6 3 8 79 10 35
2019 Legal services 51 19 15 4 6 3 3 74 11 140
2019 Administration and operations 52 24 14 3 2 1 4 79 6 2480
2019 Human resources 58 26 9 4 1 1 2 86 5 1030
2019 Financial management 47 28 14 5 2 1 4 79 7 685
2019 Procurement 62 18 10 4 1 0 4 83 6 65
2019 Real property 49 29 15 2 2 1 2 81 4 160
2019 Material management 43 25 15 4 4 1 9 75 8 130
2019 Information management 44 25 17 4 4 2 4 73 8 315
2019 Information technology 52 26 12 3 2 1 3 82 5 2425
2019 Internal audit 31 28 23 7 3 1 8 64 11 380
2019 Evaluation 37 30 19 5 3 1 6 71 9 190
2019 Data sciences 59 23 9 4 2 1 2 84 6 230
2019 Policy 49 23 15 4 4 1 4 76 8 375
2019 Project management 65 23 6 4 1 0 2 89 5 600
2019 Other services to the public 38 25 21 4 3 2 8 69 8 2140
2019 None of the above 37 25 20 5 4 2 8 68 10 3410

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 27 6 3 2 0 0 89 5 4600
2024 Health care practitioners 64 18 3 9 4 0 2 84 13 45
2024 Intelligence analysts 51 34 9 4 2 0 0 85 6 360
2024 Federal regulators 61 26 8 2 3 0 0 87 5 165
2024 Compliance, inspection and enforcement 56 29 7 4 3 0 1 86 7 8800
2024 Communications or public affairs 59 25 7 4 4 0 0 84 9 445
2024 Access to information and privacy 62 22 7 5 3 1 0 85 8 425
2024 Security 56 29 7 4 4 1 1 86 8 530
2024 Science and technology 43 41 8 2 4 0 2 86 6 160
2024 Library services 64 30 7 0 0 0 0 93 0 30
2024 Legal services 62 27 4 3 3 0 0 89 7 135
2024 Administration and operations 55 29 8 5 3 0 1 84 8 2640
2024 Human resources 53 29 8 6 3 0 0 83 9 1275
2024 Financial management 57 28 7 5 3 0 0 86 7 625
2024 Procurement 58 33 3 5 0 0 1 92 5 75
2024 Real property 60 18 12 6 4 1 0 79 9 175
2024 Material management 49 35 6 6 1 1 2 87 7 85
2024 Information management 59 26 7 4 2 1 0 87 6 275
2024 Information technology 59 27 7 3 2 1 1 87 5 2250
2024 Internal audit 52 32 9 4 2 0 1 85 6 460
2024 Evaluation 60 26 8 3 2 0 0 87 6 215
2024 Data sciences 54 32 4 5 3 1 0 87 9 275
2024 Policy 50 31 8 7 4 0 1 82 11 400
2024 Project management 54 30 7 5 4 0 1 84 9 910
2024 Other services to the public 57 29 6 5 2 0 1 87 7 2230
2024 None of the above 52 29 9 6 3 1 1 82 9 2930
2022 Client contact centre 65 24 6 2 1 1 1 91 3 6955
2022 Health care practitioners 66 13 4 16 0 0 0 79 16 40
2022 Federal regulators 58 30 7 2 2 0 1 89 4 305
2022 Compliance, inspection and enforcement 58 29 7 3 2 1 1 88 5 9675
2022 Communications or public affairs 60 24 8 4 2 1 1 86 6 475
2022 Access to information and privacy 63 25 6 4 1 1 1 89 5 570
2022 Security 57 28 6 5 3 1 1 86 7 500
2022 Science and technology 58 29 6 4 1 1 0 88 6 190
2022 Library services 72 24 0 4 0 0 0 96 4 35
2022 Legal services 55 30 7 4 3 1 0 86 7 165
2022 Administration and operations 59 28 7 3 2 1 1 88 5 2660
2022 Human resources 59 29 5 4 2 1 1 89 6 1395
2022 Financial management 60 25 7 4 3 0 0 86 7 625
2022 Procurement 68 20 5 6 1 0 0 88 7 85
2022 Real property 55 27 9 8 2 0 0 81 10 175
2022 Material management 59 27 4 3 3 2 1 89 6 75
2022 Information management 53 30 9 5 2 1 1 84 7 320
2022 Information technology 61 27 6 3 2 1 1 89 5 2705
2022 Internal audit 58 33 5 2 2 0 0 92 4 575
2022 Evaluation 64 24 7 2 3 1 0 89 4 275
2022 Data sciences 64 25 6 1 2 1 1 91 3 295
2022 Policy 62 25 7 4 2 1 0 88 6 370
2022 Project management 56 28 7 5 3 0 1 85 8 1060
2022 Other services to the public 59 28 7 4 2 0 1 88 5 2480
2022 None of the above 55 29 7 4 2 1 1 86 7 3290
2020 Client contact centre 59 26 7 3 2 1 2 88 5 4655
2020 Health care practitioners 59 16 14 8 3 0 0 75 11 35
2020 Federal regulators 58 28 8 2 1 0 1 88 4 210
2020 Compliance, inspection and enforcement 54 31 8 4 2 1 0 85 6 9250
2020 Communications or public affairs 60 24 8 6 1 1 0 85 7 395
2020 Access to information and privacy 57 27 8 4 1 0 2 86 6 400
2020 Security 58 32 4 5 0 0 0 90 5 260
2020 Science and technology 49 32 9 4 5 0 1 82 9 195
2020 Library services 64 22 0 7 3 0 3 89 11 25
2020 Legal services 50 32 15 1 3 0 0 82 3 135
2020 Administration and operations 57 28 8 4 3 0 0 86 7 2390
2020 Human resources 60 26 6 4 2 0 0 87 6 1165
2020 Financial management 54 32 8 4 3 1 0 86 6 615
2020 Procurement 56 30 10 3 0 0 1 87 3 80
2020 Real property 50 36 5 6 2 1 0 86 8 155
2020 Material management 50 27 14 8 1 0 0 77 9 85
2020 Information management 53 24 10 7 5 0 1 78 13 285
2020 Information technology 57 28 9 3 2 1 0 86 5 2415
2020 Internal audit 55 33 10 1 0 0 0 88 2 340
2020 Evaluation 62 22 12 3 1 0 0 84 4 150
2020 Data sciences 55 32 6 3 1 0 1 89 5 200
2020 Policy 55 28 7 5 3 0 1 85 8 415
2020 Project management 57 27 6 6 3 0 1 85 9 695
2020 Other services to the public 57 27 8 4 2 1 1 86 6 2480
2020 None of the above 52 30 10 4 3 1 1 83 7 3155
2019 Client contact centre 56 30 8 4 2 1 0 86 6 3745
2019 Health care practitioners 54 39 6 0 0 0 0 94 0 30
2019 Federal regulators 53 26 11 4 5 1 0 80 9 225
2019 Compliance, inspection and enforcement 49 32 9 5 3 1 0 82 9 8685
2019 Communications or public affairs 55 26 8 7 2 1 1 82 10 365
2019 Access to information and privacy 58 26 9 3 2 1 1 86 5 370
2019 Security 57 24 8 7 4 0 0 81 11 225
2019 Science and technology 53 31 8 3 3 1 1 85 6 180
2019 Library services 57 31 0 3 6 3 0 91 9 35
2019 Legal services 51 29 11 3 5 1 0 81 8 135
2019 Administration and operations 52 29 9 6 2 1 1 82 9 2475
2019 Human resources 56 29 7 5 2 1 1 86 7 1030
2019 Financial management 52 30 8 6 2 1 0 84 8 680
2019 Procurement 59 27 9 2 3 0 0 86 5 65
2019 Real property 54 25 13 4 2 1 0 80 6 160
2019 Material management 52 35 2 5 4 0 2 89 8 130
2019 Information management 48 30 10 6 5 0 0 79 11 315
2019 Information technology 54 29 9 5 2 0 0 84 7 2410
2019 Internal audit 48 32 11 6 1 1 1 81 7 385
2019 Evaluation 46 35 11 6 2 1 0 81 8 190
2019 Data sciences 59 29 6 3 3 0 0 89 5 230
2019 Policy 49 31 8 6 6 1 0 81 11 375
2019 Project management 54 24 10 8 3 0 0 79 12 595
2019 Other services to the public 55 28 9 5 2 1 0 83 7 2135
2019 None of the above 49 31 10 6 3 1 1 81 9 3400

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 26 8 4 3 0 0 85 7 4600
2024 Health care practitioners 76 8 3 2 12 0 0 84 14 45
2024 Intelligence analysts 58 28 8 3 3 0 0 86 6 360
2024 Federal regulators 67 21 5 5 1 0 0 88 7 165
2024 Compliance, inspection and enforcement 60 25 7 4 4 0 0 85 8 8830
2024 Communications or public affairs 63 22 7 5 3 0 0 85 8 445
2024 Access to information and privacy 66 17 7 4 4 1 0 84 8 425
2024 Security 66 20 5 4 4 1 0 86 8 530
2024 Science and technology 52 27 10 7 3 1 0 80 10 160
2024 Library services 77 20 3 0 0 0 0 97 0 30
2024 Legal services 63 28 5 1 4 0 0 91 5 135
2024 Administration and operations 63 21 8 5 3 0 0 85 8 2640
2024 Human resources 58 26 7 5 4 0 0 84 9 1275
2024 Financial management 64 23 5 4 3 0 0 87 7 620
2024 Procurement 71 23 5 1 0 0 0 94 1 75
2024 Real property 63 19 7 5 6 0 0 82 11 175
2024 Material management 54 30 14 2 0 0 0 83 2 85
2024 Information management 63 23 8 3 2 0 0 87 6 275
2024 Information technology 64 23 7 3 3 0 0 87 6 2255
2024 Internal audit 54 31 9 3 3 1 0 85 6 460
2024 Evaluation 66 21 8 2 3 0 0 87 5 215
2024 Data sciences 62 23 6 4 5 0 0 86 9 275
2024 Policy 57 23 9 6 5 0 0 81 11 400
2024 Project management 61 24 7 4 3 0 0 86 7 915
2024 Other services to the public 63 23 8 3 2 0 0 86 6 2230
2024 None of the above 59 25 8 4 3 0 0 85 7 2935
2022 Client contact centre 67 21 7 3 2 1 0 89 5 6970
2022 Health care practitioners 70 14 4 7 4 0 0 85 11 40
2022 Federal regulators 67 22 4 1 5 0 1 90 6 310
2022 Compliance, inspection and enforcement 63 24 6 4 2 0 0 88 6 9695
2022 Communications or public affairs 65 21 7 4 2 0 1 87 6 475
2022 Access to information and privacy 69 20 6 3 1 1 0 90 5 570
2022 Security 65 22 5 4 4 0 0 87 8 500
2022 Science and technology 59 28 7 2 3 1 0 87 6 190
2022 Library services 79 17 0 2 0 2 0 98 2 35
2022 Legal services 62 24 7 3 3 1 0 86 7 165
2022 Administration and operations 66 22 6 3 2 0 0 89 5 2670
2022 Human resources 66 22 5 3 2 0 0 89 6 1395
2022 Financial management 66 21 6 4 2 0 0 88 6 625
2022 Procurement 76 18 3 1 1 1 0 94 2 85
2022 Real property 60 29 3 4 3 0 0 89 8 175
2022 Material management 53 31 6 2 3 2 1 87 6 75
2022 Information management 60 25 8 5 3 0 0 84 7 320
2022 Information technology 67 23 6 2 2 0 0 90 4 2710
2022 Internal audit 64 26 6 3 1 0 0 90 4 575
2022 Evaluation 71 18 7 2 2 0 0 89 4 275
2022 Data sciences 70 23 5 1 2 0 0 92 2 300
2022 Policy 68 20 6 3 2 0 0 88 6 370
2022 Project management 63 24 5 5 3 0 0 87 8 1060
2022 Other services to the public 66 23 6 3 2 0 0 89 4 2480
2022 None of the above 63 24 7 3 2 0 0 87 5 3300
2020 Client contact centre 62 23 7 3 2 1 1 87 5 4655
2020 Health care practitioners 65 19 6 5 6 0 0 84 10 35
2020 Federal regulators 68 19 7 3 3 0 0 86 6 215
2020 Compliance, inspection and enforcement 60 26 7 4 3 0 0 86 7 9275
2020 Communications or public affairs 66 19 7 4 2 0 2 87 6 395
2020 Access to information and privacy 63 26 6 3 1 0 1 90 5 400
2020 Security 66 24 6 2 1 0 0 91 3 260
2020 Science and technology 55 27 9 6 3 0 0 82 9 195
2020 Library services 73 17 3 7 0 0 0 90 7 25
2020 Legal services 61 26 8 4 2 0 0 87 6 135
2020 Administration and operations 65 22 7 3 2 0 0 88 6 2405
2020 Human resources 66 21 5 3 2 1 0 89 6 1165
2020 Financial management 65 23 6 3 2 0 0 89 5 615
2020 Procurement 71 19 4 4 2 0 0 90 6 80
2020 Real property 59 28 6 5 2 0 0 87 7 155
2020 Material management 50 34 9 4 2 0 0 84 7 85
2020 Information management 64 19 7 3 6 0 1 84 9 285
2020 Information technology 64 24 7 3 2 0 0 88 5 2420
2020 Internal audit 62 28 7 3 1 0 0 90 4 340
2020 Evaluation 63 24 6 5 1 0 0 87 6 150
2020 Data sciences 62 28 5 3 1 0 0 90 4 200
2020 Policy 64 22 6 5 2 0 0 87 7 415
2020 Project management 67 20 7 4 2 0 0 87 6 695
2020 Other services to the public 62 25 7 3 2 0 1 88 5 2485
2020 None of the above 60 24 8 3 3 1 1 85 7 3160
2019 Client contact centre 58 28 8 4 2 0 0 86 6 3765
2019 Health care practitioners 64 30 6 0 0 0 0 94 0 30
2019 Federal regulators 55 27 9 4 4 0 0 83 8 225
2019 Compliance, inspection and enforcement 54 29 9 5 3 0 0 83 9 8740
2019 Communications or public affairs 59 27 6 5 2 0 1 87 7 365
2019 Access to information and privacy 64 25 4 4 2 0 1 90 6 370
2019 Security 62 22 6 6 3 0 0 84 10 225
2019 Science and technology 55 28 8 3 5 1 0 84 8 180
2019 Library services 65 22 3 0 9 0 0 88 9 35
2019 Legal services 54 25 5 11 4 1 0 79 15 140
2019 Administration and operations 61 24 7 4 3 0 0 86 7 2485
2019 Human resources 63 25 5 5 3 0 0 88 7 1035
2019 Financial management 58 27 9 4 1 0 0 86 5 690
2019 Procurement 68 17 12 3 0 0 0 85 3 65
2019 Real property 54 32 6 7 2 0 0 85 8 160
2019 Material management 58 32 4 3 2 1 1 91 5 130
2019 Information management 56 26 8 6 4 0 0 82 11 320
2019 Information technology 59 25 8 4 3 0 0 85 7 2425
2019 Internal audit 53 35 6 4 2 0 0 88 6 385
2019 Evaluation 55 31 7 5 2 1 0 86 7 190
2019 Data sciences 61 28 5 2 2 1 0 91 4 235
2019 Policy 54 24 10 6 6 1 0 78 12 375
2019 Project management 62 23 6 6 3 0 0 85 9 600
2019 Other services to the public 59 26 8 4 2 0 0 86 6 2140
2019 None of the above 56 27 9 4 3 0 0 84 7 3415

Senior management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 24 16 6 6 12 1 68 13 4605
2024 Health care practitioners 58 14 11 3 6 9 0 79 9 45
2024 Intelligence analysts 32 34 15 9 5 5 0 69 16 360
2024 Federal regulators 34 29 13 8 8 8 0 68 18 165
2024 Compliance, inspection and enforcement 32 25 16 7 8 11 0 65 17 8830
2024 Communications or public affairs 30 31 13 7 10 9 0 68 18 445
2024 Access to information and privacy 42 25 14 6 5 9 0 73 12 425
2024 Security 35 30 16 6 7 5 0 70 14 525
2024 Science and technology 24 34 9 10 13 9 0 65 26 160
2024 Library services 30 26 17 7 3 17 0 67 12 30
2024 Legal services 35 30 10 8 10 8 1 70 19 135
2024 Administration and operations 38 27 14 7 6 7 0 71 15 2640
2024 Human resources 31 31 14 8 8 8 0 67 18 1275
2024 Financial management 34 28 15 7 7 7 0 68 16 625
2024 Procurement 37 31 16 7 6 4 0 70 14 75
2024 Real property 38 27 14 8 10 3 0 67 19 175
2024 Material management 38 29 12 10 4 6 0 72 15 85
2024 Information management 39 23 14 7 8 8 0 68 16 275
2024 Information technology 38 26 14 6 6 10 0 71 13 2255
2024 Internal audit 34 29 15 7 3 12 0 72 11 460
2024 Evaluation 36 20 18 9 8 9 0 62 18 215
2024 Data sciences 34 22 11 9 9 15 0 66 21 275
2024 Policy 31 28 12 11 13 5 0 62 25 400
2024 Project management 32 30 13 11 9 6 0 66 21 910
2024 Other services to the public 37 24 15 7 5 12 1 70 13 2230
2024 None of the above 35 23 17 6 7 12 1 67 14 2935
2022 Client contact centre 48 22 11 2 2 14 2 83 5 6970
2022 Health care practitioners 53 24 2 4 2 10 5 90 7 40
2022 Federal regulators 46 25 11 5 5 8 1 77 11 305
2022 Compliance, inspection and enforcement 40 26 13 5 4 12 0 75 10 9695
2022 Communications or public affairs 42 30 12 4 4 6 1 78 9 475
2022 Access to information and privacy 55 23 9 3 2 6 1 85 6 570
2022 Security 45 29 10 4 3 8 1 81 7 500
2022 Science and technology 38 25 14 7 6 9 2 71 14 190
2022 Library services 62 24 4 0 0 10 0 95 0 35
2022 Legal services 49 19 15 4 3 9 1 75 8 165
2022 Administration and operations 46 27 11 5 3 7 0 80 8 2670
2022 Human resources 42 32 10 5 3 8 0 80 9 1395
2022 Financial management 47 27 11 3 4 7 0 80 8 625
2022 Procurement 55 16 4 8 3 13 0 82 13 85
2022 Real property 41 29 14 3 6 8 0 76 9 175
2022 Material management 35 35 15 5 7 3 0 71 13 75
2022 Information management 44 27 13 5 1 9 0 78 7 320
2022 Information technology 44 26 12 3 3 11 1 79 7 2715
2022 Internal audit 45 28 11 3 3 11 0 82 6 575
2022 Evaluation 50 19 14 2 3 11 1 78 6 275
2022 Data sciences 47 24 9 4 3 12 0 81 8 300
2022 Policy 45 28 11 5 4 7 0 78 10 370
2022 Project management 42 30 11 6 4 6 0 78 11 1060
2022 Other services to the public 47 25 11 3 2 11 1 82 6 2485
2022 None of the above 42 24 14 3 3 12 1 76 8 3300
2020 Client contact centre 45 25 12 3 2 12 2 81 5 4665
2020 Health care practitioners 37 21 17 6 6 14 0 68 13 35
2020 Federal regulators 48 23 12 4 5 8 0 77 10 215
2020 Compliance, inspection and enforcement 38 31 13 6 4 7 0 75 11 9275
2020 Communications or public affairs 48 27 10 4 2 8 0 81 7 395
2020 Access to information and privacy 46 24 15 4 2 8 2 78 6 400
2020 Security 48 29 11 4 1 7 0 82 6 260
2020 Science and technology 31 36 14 6 7 5 0 72 14 195
2020 Library services 58 15 17 0 0 10 0 81 0 25
2020 Legal services 48 29 8 7 2 6 0 82 10 135
2020 Administration and operations 49 27 10 5 2 6 0 81 8 2405
2020 Human resources 47 30 10 4 3 6 0 82 7 1165
2020 Financial management 49 28 10 3 3 6 0 82 7 610
2020 Procurement 43 33 15 2 0 6 0 81 3 80
2020 Real property 43 33 10 4 6 3 1 79 11 155
2020 Material management 31 38 12 8 6 3 2 73 14 85
2020 Information management 47 24 10 6 4 8 1 77 12 285
2020 Information technology 48 28 11 3 2 8 0 83 6 2415
2020 Internal audit 39 33 14 4 2 7 1 78 7 340
2020 Evaluation 43 27 14 5 2 8 0 77 8 150
2020 Data sciences 42 35 8 3 2 9 0 85 6 200
2020 Policy 45 27 12 4 4 7 0 78 9 420
2020 Project management 46 32 10 6 2 3 0 81 8 695
2020 Other services to the public 47 24 13 4 2 9 1 79 6 2480
2020 None of the above 41 28 14 5 4 8 1 76 10 3160
2019 Client contact centre 38 30 15 4 4 9 1 75 9 3775
2019 Health care practitioners 44 32 15 9 0 0 0 76 9 30
2019 Federal regulators 37 31 16 6 6 4 0 71 13 225
2019 Compliance, inspection and enforcement 33 30 16 8 6 6 0 68 15 8740
2019 Communications or public affairs 38 32 14 5 3 8 0 76 9 365
2019 Access to information and privacy 48 29 12 3 2 5 0 81 6 370
2019 Security 41 33 10 7 3 6 0 78 11 225
2019 Science and technology 37 25 16 5 11 5 1 66 18 180
2019 Library services 51 17 11 9 0 8 3 77 10 35
2019 Legal services 40 30 15 6 6 4 0 72 13 140
2019 Administration and operations 39 33 12 7 4 5 0 76 11 2480
2019 Human resources 38 36 10 8 3 4 0 78 11 1035
2019 Financial management 41 35 11 8 3 4 0 78 10 685
2019 Procurement 44 40 10 4 1 0 0 84 6 65
2019 Real property 29 32 19 12 4 3 1 64 16 160
2019 Material management 36 33 11 7 4 8 1 77 11 130
2019 Information management 34 28 16 8 6 7 1 67 15 320
2019 Information technology 41 32 13 5 3 7 0 78 8 2425
2019 Internal audit 36 36 15 6 2 5 0 76 8 385
2019 Evaluation 31 40 15 3 4 7 1 77 7 190
2019 Data sciences 45 26 13 3 2 9 1 79 6 235
2019 Policy 37 29 13 9 5 7 0 70 16 375
2019 Project management 36 33 16 8 4 3 0 71 12 600
2019 Other services to the public 42 28 14 6 4 7 1 75 10 2145
2019 None of the above 36 30 15 6 5 8 1 72 11 3420

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 24 19 11 12 5 1 55 24 4600
2024 Health care practitioners 41 31 6 7 8 7 0 77 16 45
2024 Intelligence analysts 26 28 20 13 10 3 1 56 24 360
2024 Federal regulators 26 31 13 15 13 2 0 58 29 165
2024 Compliance, inspection and enforcement 26 26 18 12 14 4 0 55 27 8830
2024 Communications or public affairs 21 31 16 13 16 3 0 53 30 445
2024 Access to information and privacy 35 27 16 9 9 4 0 64 19 425
2024 Security 29 27 18 12 12 2 0 57 25 525
2024 Science and technology 19 23 20 14 21 3 0 43 36 160
2024 Library services 29 17 21 3 20 10 0 51 25 30
2024 Legal services 27 25 17 9 14 6 1 56 25 135
2024 Administration and operations 32 27 15 12 11 3 0 61 24 2640
2024 Human resources 21 30 17 14 15 2 0 53 30 1275
2024 Financial management 29 28 16 10 13 3 0 59 24 625
2024 Procurement 33 34 9 10 13 1 0 68 23 75
2024 Real property 31 22 19 10 15 2 0 54 26 175
2024 Material management 32 33 9 16 9 1 0 66 25 85
2024 Information management 30 25 15 11 14 4 0 58 26 275
2024 Information technology 29 27 16 12 12 3 0 58 26 2255
2024 Internal audit 27 27 20 11 11 4 0 56 23 455
2024 Evaluation 32 22 16 9 17 4 0 56 27 215
2024 Data sciences 27 24 15 14 15 5 0 54 30 275
2024 Policy 22 27 12 17 21 2 0 50 38 400
2024 Project management 24 30 15 15 14 2 0 54 30 915
2024 Other services to the public 30 27 17 10 10 5 0 60 21 2230
2024 None of the above 30 24 17 12 11 5 1 58 24 2940
2022 Client contact centre 46 26 13 5 3 6 1 77 8 6970
2022 Health care practitioners 49 28 12 4 2 2 2 81 6 40
2022 Federal regulators 41 28 14 5 8 4 0 72 13 305
2022 Compliance, inspection and enforcement 36 30 15 8 6 5 0 70 15 9690
2022 Communications or public affairs 38 34 12 7 7 2 0 73 14 475
2022 Access to information and privacy 51 27 10 5 3 3 1 81 9 570
2022 Security 41 32 10 7 5 4 0 77 12 500
2022 Science and technology 29 33 12 12 9 5 1 66 22 190
2022 Library services 60 26 7 0 2 5 0 90 3 35
2022 Legal services 46 24 13 8 5 3 1 73 13 165
2022 Administration and operations 42 30 12 7 5 3 0 75 13 2670
2022 Human resources 39 35 11 7 5 3 0 76 13 1395
2022 Financial management 45 29 12 6 5 3 0 76 11 625
2022 Procurement 51 23 9 5 10 1 0 75 16 85
2022 Real property 34 36 12 9 6 3 0 72 15 175
2022 Material management 36 37 8 9 7 3 0 75 16 75
2022 Information management 39 29 17 8 2 3 0 71 11 320
2022 Information technology 39 30 13 7 6 5 0 72 14 2710
2022 Internal audit 44 30 12 5 5 4 0 77 10 575
2022 Evaluation 50 20 11 7 6 5 1 75 13 275
2022 Data sciences 44 24 13 8 6 4 1 72 14 300
2022 Policy 42 30 10 9 6 3 1 74 16 370
2022 Project management 36 32 13 9 7 2 0 70 16 1060
2022 Other services to the public 44 28 13 5 5 5 1 76 11 2485
2022 None of the above 39 28 16 6 6 5 1 71 13 3300
2020 Client contact centre 44 31 13 4 3 5 1 79 7 4640
2020 Health care practitioners 43 24 3 8 11 11 0 75 22 35
2020 Federal regulators 44 26 12 6 6 6 0 75 12 210
2020 Compliance, inspection and enforcement 35 34 15 9 5 2 0 70 14 9260
2020 Communications or public affairs 45 33 10 6 3 3 0 80 9 395
2020 Access to information and privacy 41 29 15 6 3 3 2 75 10 400
2020 Security 43 38 10 5 2 2 0 82 7 260
2020 Science and technology 27 34 19 9 10 1 0 62 19 195
2020 Library services 53 27 14 0 0 7 0 85 0 25
2020 Legal services 41 34 9 8 3 4 0 79 12 135
2020 Administration and operations 46 32 11 6 3 2 0 80 9 2395
2020 Human resources 45 32 11 6 3 2 0 80 9 1160
2020 Financial management 46 32 11 4 5 2 0 80 9 615
2020 Procurement 43 39 11 5 0 1 0 84 5 80
2020 Real property 43 32 12 7 4 1 0 76 11 155
2020 Material management 24 34 22 9 8 1 2 60 17 85
2020 Information management 43 30 12 7 5 2 0 75 12 285
2020 Information technology 44 32 13 6 3 3 0 78 9 2410
2020 Internal audit 41 36 14 5 3 1 0 78 8 340
2020 Evaluation 44 28 17 5 3 3 0 74 8 150
2020 Data sciences 40 37 12 4 4 4 0 80 8 200
2020 Policy 42 30 13 8 5 2 0 74 13 415
2020 Project management 43 33 11 9 3 2 0 78 11 695
2020 Other services to the public 46 29 13 6 3 4 1 78 9 2480
2020 None of the above 39 31 14 7 5 3 0 72 13 3155
2019 Client contact centre 34 32 17 8 5 4 0 69 13 3765
2019 Health care practitioners 40 44 6 6 3 0 0 84 10 30
2019 Federal regulators 35 31 19 7 7 1 0 67 14 225
2019 Compliance, inspection and enforcement 29 32 18 11 8 3 0 62 19 8715
2019 Communications or public affairs 35 35 13 11 4 2 0 71 15 360
2019 Access to information and privacy 45 31 11 7 3 3 0 79 10 370
2019 Security 38 37 11 6 5 3 0 77 12 230
2019 Science and technology 32 30 16 10 10 2 0 63 21 180
2019 Library services 35 24 24 15 3 0 0 58 18 30
2019 Legal services 35 33 13 8 8 3 0 70 16 140
2019 Administration and operations 37 32 15 9 5 2 0 71 14 2470
2019 Human resources 37 37 13 8 5 1 0 74 12 1030
2019 Financial management 37 34 14 8 4 2 0 72 13 685
2019 Procurement 36 38 20 4 1 0 0 75 6 65
2019 Real property 23 39 21 12 4 1 0 63 17 160
2019 Material management 36 31 13 5 6 8 1 74 12 130
2019 Information management 31 31 13 15 6 3 1 64 22 320
2019 Information technology 35 33 16 8 4 3 0 71 13 2420
2019 Internal audit 36 34 16 8 3 2 0 72 12 385
2019 Evaluation 32 38 15 8 4 3 1 72 12 190
2019 Data sciences 37 30 12 10 2 7 1 73 13 235
2019 Policy 31 37 12 12 6 1 0 69 19 375
2019 Project management 32 35 16 9 5 1 0 69 15 595
2019 Other services to the public 38 29 16 8 5 3 0 69 14 2145
2019 None of the above 34 29 17 9 6 4 0 66 16 3410

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 22 19 15 15 7 1 47 32 4595
2024 Health care practitioners 36 26 13 9 8 9 0 68 18 45
2024 Intelligence analysts 20 25 22 15 14 5 1 47 30 360
2024 Federal regulators 23 24 19 12 20 2 0 48 33 165
2024 Compliance, inspection and enforcement 20 24 19 15 15 7 0 47 32 8830
2024 Communications or public affairs 16 25 21 17 16 5 0 43 34 445
2024 Access to information and privacy 30 26 16 10 11 7 0 60 23 425
2024 Security 21 25 23 16 12 4 0 48 29 525
2024 Science and technology 14 22 20 16 23 5 0 38 41 160
2024 Library services 25 21 18 10 20 6 0 49 32 30
2024 Legal services 22 25 22 10 13 7 1 51 25 135
2024 Administration and operations 25 26 16 15 13 4 0 54 29 2640
2024 Human resources 16 23 18 21 17 4 1 41 41 1275
2024 Financial management 22 28 15 15 15 4 0 52 32 620
2024 Procurement 29 25 17 18 12 1 0 54 29 75
2024 Real property 23 25 14 13 20 4 0 51 35 175
2024 Material management 24 34 11 17 8 5 1 62 26 85
2024 Information management 23 28 16 14 14 5 0 54 29 275
2024 Information technology 24 27 18 12 13 6 0 54 27 2250
2024 Internal audit 22 21 22 16 13 6 0 46 31 460
2024 Evaluation 24 19 19 11 21 6 0 46 34 215
2024 Data sciences 24 18 14 16 17 11 0 47 37 275
2024 Policy 17 26 11 16 25 4 0 45 43 400
2024 Project management 17 26 17 18 18 4 0 45 37 915
2024 Other services to the public 24 25 19 13 11 7 0 54 26 2230
2024 None of the above 24 22 19 13 13 8 1 50 29 2940
2022 Client contact centre 37 25 16 7 4 10 1 70 12 6970
2022 Health care practitioners 30 41 12 3 2 9 2 80 6 40
2022 Federal regulators 32 31 14 9 8 6 0 67 18 305
2022 Compliance, inspection and enforcement 27 29 17 11 7 8 0 61 20 9690
2022 Communications or public affairs 29 33 15 10 8 5 0 65 19 475
2022 Access to information and privacy 43 28 13 6 4 6 0 76 10 570
2022 Security 32 32 17 7 6 5 0 68 14 500
2022 Science and technology 27 25 14 16 12 5 1 55 30 190
2022 Library services 40 34 12 2 0 11 0 84 3 35
2022 Legal services 37 26 14 13 4 6 0 67 18 165
2022 Administration and operations 33 31 15 10 6 5 0 68 16 2665
2022 Human resources 28 34 14 11 7 5 0 66 19 1395
2022 Financial management 35 32 14 8 6 5 0 70 14 625
2022 Procurement 41 25 8 9 12 3 1 69 22 85
2022 Real property 28 30 14 15 7 5 0 62 24 175
2022 Material management 23 44 9 9 12 3 0 69 22 75
2022 Information management 29 33 18 10 4 5 0 66 14 320
2022 Information technology 33 28 15 8 7 8 0 67 17 2715
2022 Internal audit 35 32 14 6 7 6 0 72 13 575
2022 Evaluation 37 26 14 6 8 7 1 69 16 275
2022 Data sciences 35 24 14 9 7 11 1 67 18 300
2022 Policy 34 30 15 10 8 3 0 66 19 370
2022 Project management 27 34 16 13 7 3 0 63 21 1060
2022 Other services to the public 34 29 15 8 6 8 0 69 15 2485
2022 None of the above 31 27 17 9 6 9 1 64 17 3305
2020 Client contact centre 34 32 15 6 3 8 1 73 10 4650
2020 Health care practitioners 29 30 14 8 11 8 0 65 20 35
2020 Federal regulators 35 30 14 7 7 7 0 70 15 215
2020 Compliance, inspection and enforcement 25 35 18 11 6 5 0 63 18 9245
2020 Communications or public affairs 30 39 13 11 3 5 0 72 15 395
2020 Access to information and privacy 33 32 18 8 3 5 2 70 11 400
2020 Security 36 36 16 5 3 4 0 75 8 260
2020 Science and technology 21 32 18 15 9 4 0 55 25 195
2020 Library services 36 46 12 3 0 3 0 84 4 25
2020 Legal services 33 35 9 13 2 7 0 73 17 135
2020 Administration and operations 35 36 14 8 3 4 0 74 12 2400
2020 Human resources 34 36 13 9 4 3 0 73 13 1165
2020 Financial management 35 35 13 7 4 6 0 75 12 605
2020 Procurement 35 36 16 9 0 5 0 74 9 80
2020 Real property 28 37 18 13 3 2 0 66 16 155
2020 Material management 21 31 24 13 8 1 1 54 22 85
2020 Information management 38 28 16 8 6 4 0 68 15 280
2020 Information technology 36 32 16 8 3 5 0 72 11 2415
2020 Internal audit 32 36 14 9 3 6 1 72 12 340
2020 Evaluation 31 32 19 8 3 7 0 68 12 150
2020 Data sciences 36 35 14 6 3 6 0 76 10 200
2020 Policy 31 33 15 10 6 5 0 68 16 420
2020 Project management 32 36 14 11 3 3 0 70 15 695
2020 Other services to the public 35 32 15 8 3 6 1 72 12 2480
2020 None of the above 31 32 17 9 5 6 1 67 15 3150
2019 Client contact centre 25 28 22 10 6 8 0 59 18 3750
2019 Health care practitioners 30 32 21 6 3 8 0 67 10 30
2019 Federal regulators 27 29 19 13 8 3 0 58 22 220
2019 Compliance, inspection and enforcement 20 30 21 14 9 6 0 54 25 8710
2019 Communications or public affairs 26 36 15 13 5 5 0 65 19 365
2019 Access to information and privacy 34 30 17 8 4 7 0 69 13 370
2019 Security 29 37 15 7 6 5 0 70 14 225
2019 Science and technology 23 30 19 10 11 7 1 57 23 180
2019 Library services 21 39 26 11 3 0 0 60 15 35
2019 Legal services 26 34 14 13 9 5 0 63 23 140
2019 Administration and operations 28 31 19 11 6 4 0 62 18 2470
2019 Human resources 27 38 17 11 5 3 0 67 16 1030
2019 Financial management 29 33 19 11 5 4 0 65 16 685
2019 Procurement 30 38 22 8 0 1 0 70 8 65
2019 Real property 17 32 27 15 6 4 1 51 21 160
2019 Material management 30 28 19 6 7 10 1 64 14 130
2019 Information management 22 33 18 15 7 5 0 58 23 320
2019 Information technology 28 32 19 10 5 6 0 64 16 2420
2019 Internal audit 28 30 19 11 5 7 0 63 17 385
2019 Evaluation 21 34 20 11 6 8 1 59 19 185
2019 Data sciences 30 32 14 8 4 11 1 71 13 230
2019 Policy 23 32 16 15 9 5 0 58 25 375
2019 Project management 23 33 20 13 6 5 0 59 20 595
2019 Other services to the public 29 29 19 11 6 6 0 61 18 2145
2019 None of the above 26 28 19 11 8 7 0 59 21 3410

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 28 17 14 13 3 0 55 28 4600
2024 Health care practitioners 38 23 16 6 11 7 0 65 18 45
2024 Intelligence analysts 22 31 17 13 14 2 1 55 28 360
2024 Federal regulators 21 35 11 15 16 2 0 58 31 165
2024 Compliance, inspection and enforcement 22 30 16 14 14 4 0 54 29 8830
2024 Communications or public affairs 18 31 19 16 15 2 0 50 31 445
2024 Access to information and privacy 33 28 13 11 10 4 0 64 22 425
2024 Security 23 32 17 16 11 2 0 56 27 525
2024 Science and technology 16 29 20 17 18 1 0 46 35 160
2024 Library services 22 32 10 19 13 3 0 56 34 30
2024 Legal services 27 29 14 13 13 4 1 59 27 135
2024 Administration and operations 25 31 14 15 12 3 0 58 28 2640
2024 Human resources 17 27 16 20 18 2 0 45 39 1275
2024 Financial management 22 31 18 13 14 2 0 54 27 625
2024 Procurement 24 29 16 9 16 5 1 57 26 75
2024 Real property 22 28 15 15 18 3 0 51 33 175
2024 Material management 28 30 8 17 12 5 0 61 30 85
2024 Information management 26 31 15 12 13 3 0 59 26 275
2024 Information technology 27 32 15 12 11 3 0 60 24 2255
2024 Internal audit 24 34 16 13 11 2 0 60 24 455
2024 Evaluation 25 27 15 13 17 3 0 54 31 215
2024 Data sciences 24 28 13 13 18 4 0 54 32 275
2024 Policy 18 28 13 17 22 3 0 47 40 400
2024 Project management 18 28 16 18 17 2 0 48 36 910
2024 Other services to the public 27 29 17 13 11 4 0 58 24 2230
2024 None of the above 26 27 16 13 12 5 1 56 27 2935
2022 Client contact centre 41 30 13 7 4 5 1 75 12 6965
2022 Health care practitioners 34 32 15 7 4 7 2 72 12 40
2022 Federal regulators 34 32 13 11 7 2 0 68 18 305
2022 Compliance, inspection and enforcement 31 34 14 11 7 4 0 67 18 9700
2022 Communications or public affairs 29 34 13 12 8 3 0 66 21 475
2022 Access to information and privacy 44 31 12 7 3 3 0 77 11 570
2022 Security 34 38 11 7 7 3 0 74 15 500
2022 Science and technology 29 34 12 14 8 2 2 65 22 190
2022 Library services 45 30 12 7 2 3 0 78 10 35
2022 Legal services 40 31 13 7 5 4 0 74 12 165
2022 Administration and operations 35 34 13 9 6 2 0 71 16 2670
2022 Human resources 30 38 14 10 6 2 0 69 17 1395
2022 Financial management 35 35 14 8 5 2 0 72 13 625
2022 Procurement 45 20 10 11 10 3 0 67 22 85
2022 Real property 30 35 13 11 8 3 0 67 20 175
2022 Material management 21 49 10 10 8 1 0 71 19 75
2022 Information management 32 35 16 9 5 3 0 69 15 320
2022 Information technology 36 32 13 9 6 4 0 71 16 2715
2022 Internal audit 38 35 12 5 6 3 0 76 12 570
2022 Evaluation 41 28 10 9 8 4 0 72 18 275
2022 Data sciences 40 25 14 8 7 6 0 70 15 300
2022 Policy 33 35 11 11 8 2 0 69 20 370
2022 Project management 28 35 13 14 8 3 0 65 22 1060
2022 Other services to the public 37 33 13 8 6 4 0 72 14 2485
2022 None of the above 33 31 15 8 7 6 1 68 16 3305
2020 Client contact centre 34 36 13 8 3 4 1 74 13 4650
2020 Health care practitioners 26 33 8 19 6 8 0 65 26 35
2020 Federal regulators 36 32 13 6 8 5 0 72 14 215
2020 Compliance, inspection and enforcement 26 38 16 12 6 3 0 66 18 9270
2020 Communications or public affairs 27 47 9 9 4 3 0 77 14 395
2020 Access to information and privacy 34 35 14 9 4 2 2 72 14 400
2020 Security 35 43 12 6 2 1 0 79 9 260
2020 Science and technology 24 34 17 12 12 2 0 59 24 195
2020 Library services 32 44 10 14 0 0 0 76 14 25
2020 Legal services 28 42 8 16 4 2 0 71 20 135
2020 Administration and operations 34 38 12 9 4 2 0 74 14 2400
2020 Human resources 32 40 11 11 4 2 0 74 15 1165
2020 Financial management 34 38 13 9 4 2 0 73 13 610
2020 Procurement 33 41 15 9 1 1 0 75 10 80
2020 Real property 30 38 15 12 4 1 0 68 16 150
2020 Material management 21 37 11 23 7 0 1 59 30 85
2020 Information management 36 29 14 12 7 3 0 66 19 285
2020 Information technology 35 35 14 9 3 3 0 73 13 2420
2020 Internal audit 35 36 17 7 3 1 1 72 11 335
2020 Evaluation 33 36 14 9 5 3 0 71 14 150
2020 Data sciences 33 38 16 6 4 2 0 73 11 200
2020 Policy 31 36 15 11 5 3 0 69 16 420
2020 Project management 30 38 13 14 4 1 0 69 18 695
2020 Other services to the public 35 35 12 10 4 3 0 72 15 2480
2020 None of the above 30 34 16 11 5 3 0 67 17 3160
2019 Client contact centre 26 34 19 10 6 4 0 63 17 3765
2019 Health care practitioners 23 39 26 6 3 3 0 64 10 30
2019 Federal regulators 26 35 17 12 8 2 0 62 21 220
2019 Compliance, inspection and enforcement 21 33 19 14 9 3 0 56 25 8715
2019 Communications or public affairs 22 36 15 15 7 4 0 61 23 365
2019 Access to information and privacy 37 31 16 9 4 3 0 70 13 370
2019 Security 30 39 13 9 7 3 0 70 16 225
2019 Science and technology 28 29 19 10 10 3 0 59 21 180
2019 Library services 27 31 26 5 7 5 0 60 13 35
2019 Legal services 25 32 19 12 10 1 1 58 22 140
2019 Administration and operations 27 35 16 13 6 3 0 64 20 2475
2019 Human resources 25 40 13 14 6 2 0 66 20 1035
2019 Financial management 25 38 16 12 6 3 0 65 18 685
2019 Procurement 21 56 7 11 3 1 0 79 14 65
2019 Real property 19 31 26 16 6 1 0 51 23 160
2019 Material management 31 28 18 9 6 8 1 64 16 130
2019 Information management 21 37 14 16 7 4 1 61 24 320
2019 Information technology 28 35 18 11 5 3 0 65 17 2425
2019 Internal audit 30 34 15 11 6 4 0 67 18 385
2019 Evaluation 17 38 23 13 5 4 1 57 19 190
2019 Data sciences 29 32 16 12 4 7 1 66 17 235
2019 Policy 22 34 16 18 8 3 0 58 26 375
2019 Project management 22 35 16 18 8 2 0 58 26 600
2019 Other services to the public 29 31 16 13 8 3 0 62 21 2145
2019 None of the above 26 31 17 13 8 4 0 60 22 3410
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Workforce

Performance management

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 31 17 10 10 0 0 62 20 4605
2024 Health care practitioners 46 34 4 3 13 0 0 79 16 45
2024 Intelligence analysts 29 38 19 8 5 0 0 67 14 360
2024 Federal regulators 29 40 15 10 5 1 0 70 15 165
2024 Compliance, inspection and enforcement 29 35 16 10 9 0 0 64 20 8830
2024 Communications or public affairs 38 35 12 7 8 0 0 73 15 445
2024 Access to information and privacy 35 34 16 8 7 0 0 69 15 425
2024 Security 33 36 14 10 6 0 0 70 16 530
2024 Science and technology 23 39 16 12 10 0 0 61 23 160
2024 Library services 41 34 13 3 9 0 0 75 13 30
2024 Legal services 33 28 25 6 8 0 0 61 14 135
2024 Administration and operations 35 34 13 10 7 0 0 70 17 2640
2024 Human resources 35 34 14 10 7 0 0 69 17 1275
2024 Financial management 35 34 15 8 7 0 0 69 16 625
2024 Procurement 34 40 17 8 1 0 1 74 9 75
2024 Real property 40 32 12 7 8 1 0 73 14 175
2024 Material management 42 22 17 12 7 0 0 64 19 85
2024 Information management 33 39 9 9 9 1 0 73 18 275
2024 Information technology 38 35 14 7 6 0 0 73 13 2255
2024 Internal audit 30 36 19 7 8 0 0 66 15 460
2024 Evaluation 33 36 17 8 6 0 0 69 14 215
2024 Data sciences 35 37 12 7 8 1 0 73 15 275
2024 Policy 28 37 14 10 11 0 0 66 20 400
2024 Project management 34 38 12 9 6 0 0 72 16 915
2024 Other services to the public 31 36 15 10 8 0 0 67 18 2230
2024 None of the above 30 34 17 11 8 0 0 64 19 2935
2022 Client contact centre 43 32 14 6 3 0 1 76 10 6975
2022 Health care practitioners 41 41 6 7 4 0 0 83 11 40
2022 Federal regulators 42 33 13 5 5 0 1 76 11 310
2022 Compliance, inspection and enforcement 35 36 15 8 6 0 0 72 14 9695
2022 Communications or public affairs 48 33 12 5 3 0 0 81 8 475
2022 Access to information and privacy 47 33 11 6 3 0 0 80 9 570
2022 Security 45 32 10 7 5 0 0 77 12 500
2022 Science and technology 38 33 13 10 5 1 0 72 16 190
2022 Library services 58 22 13 2 5 0 0 79 8 35
2022 Legal services 37 41 11 5 6 0 0 78 11 165
2022 Administration and operations 44 34 11 6 4 0 0 79 10 2670
2022 Human resources 46 35 9 7 3 0 0 81 10 1395
2022 Financial management 45 35 9 5 5 0 0 81 10 625
2022 Procurement 46 32 12 6 3 0 0 78 9 85
2022 Real property 37 40 10 6 6 1 0 78 12 175
2022 Material management 35 44 7 4 10 1 0 79 14 75
2022 Information management 38 36 13 9 3 0 1 75 12 320
2022 Information technology 44 36 10 6 4 0 0 80 9 2715
2022 Internal audit 40 38 10 7 3 1 1 79 11 575
2022 Evaluation 46 35 10 5 5 0 0 80 10 275
2022 Data sciences 45 36 11 5 2 0 0 81 7 295
2022 Policy 44 35 11 6 3 1 0 80 9 370
2022 Project management 45 34 10 6 5 0 0 79 11 1060
2022 Other services to the public 42 33 13 8 4 0 0 75 11 2480
2022 None of the above 40 34 14 6 6 0 0 74 12 3305
2020 Client contact centre 32 36 17 8 4 1 1 70 13 4655
2020 Health care practitioners 40 22 17 13 8 0 0 62 21 35
2020 Federal regulators 43 29 13 9 6 1 0 72 14 210
2020 Compliance, inspection and enforcement 29 39 16 11 5 0 0 68 16 9260
2020 Communications or public affairs 51 30 9 7 3 0 0 81 10 395
2020 Access to information and privacy 35 35 17 8 2 0 2 72 11 400
2020 Security 46 36 10 5 2 0 0 82 8 260
2020 Science and technology 32 38 7 14 9 0 0 70 23 195
2020 Library services 38 49 7 3 3 0 0 86 7 25
2020 Legal services 35 35 16 9 5 0 0 70 14 135
2020 Administration and operations 43 35 11 7 4 0 0 79 11 2400
2020 Human resources 45 34 9 8 3 1 0 80 12 1165
2020 Financial management 42 37 12 6 3 1 0 79 9 610
2020 Procurement 39 37 12 4 6 0 2 78 10 80
2020 Real property 45 31 11 8 3 0 1 77 11 155
2020 Material management 31 43 13 12 1 0 0 73 13 85
2020 Information management 39 36 12 6 6 0 0 75 13 285
2020 Information technology 41 38 11 7 3 0 0 80 9 2420
2020 Internal audit 34 43 12 9 2 0 0 77 11 340
2020 Evaluation 38 38 15 4 5 0 0 76 9 150
2020 Data sciences 39 42 12 4 1 1 1 83 5 200
2020 Policy 42 35 11 8 5 0 0 77 12 420
2020 Project management 45 36 9 6 4 0 0 81 10 695
2020 Other services to the public 35 36 15 8 4 0 1 72 13 2480
2020 None of the above 33 36 15 9 6 1 0 70 15 3160
2019 Client contact centre 24 38 19 12 6 0 0 62 18 3770
2019 Health care practitioners 21 59 14 0 6 0 0 80 6 30
2019 Federal regulators 31 32 18 10 8 2 0 64 18 225
2019 Compliance, inspection and enforcement 22 39 17 14 8 0 0 61 22 8730
2019 Communications or public affairs 38 39 9 10 3 0 0 78 13 365
2019 Access to information and privacy 34 37 14 10 4 0 1 71 15 365
2019 Security 41 36 11 7 6 0 0 77 12 225
2019 Science and technology 26 42 16 9 6 0 0 68 15 180
2019 Library services 38 24 15 11 12 0 0 62 23 30
2019 Legal services 30 36 17 7 8 1 1 68 15 140
2019 Administration and operations 35 36 13 10 5 0 0 72 15 2475
2019 Human resources 39 37 10 9 5 0 0 76 13 1035
2019 Financial management 30 38 17 10 4 0 0 69 14 690
2019 Procurement 29 49 15 6 1 0 0 78 7 65
2019 Real property 34 38 11 12 5 0 0 72 17 160
2019 Material management 28 45 17 7 3 0 0 72 10 130
2019 Information management 29 38 16 9 7 0 0 68 16 320
2019 Information technology 31 39 15 9 5 0 0 71 14 2420
2019 Internal audit 26 41 21 7 4 0 0 68 11 385
2019 Evaluation 26 40 20 11 3 0 0 65 14 190
2019 Data sciences 37 45 7 6 3 0 0 83 10 230
2019 Policy 28 42 12 12 6 0 0 70 18 375
2019 Project management 40 32 14 9 4 0 0 73 13 600
2019 Other services to the public 29 36 17 11 7 0 0 65 18 2145
2019 None of the above 27 36 18 11 8 0 0 63 19 3415

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 36 6 6 2 0 0 86 8 4600
2024 Health care practitioners 65 27 4 2 2 0 0 92 4 45
2024 Intelligence analysts 40 45 9 4 2 0 0 85 6 360
2024 Federal regulators 42 45 3 7 2 0 0 87 9 165
2024 Compliance, inspection and enforcement 45 41 6 6 3 0 0 85 8 8825
2024 Communications or public affairs 41 40 8 7 4 0 0 81 11 445
2024 Access to information and privacy 52 36 6 3 3 0 0 88 6 425
2024 Security 36 41 9 9 4 0 0 78 13 530
2024 Science and technology 32 46 10 8 4 0 0 78 12 160
2024 Library services 61 33 0 3 3 0 0 94 6 30
2024 Legal services 47 42 6 4 1 0 0 89 5 135
2024 Administration and operations 42 39 8 8 3 0 0 81 11 2640
2024 Human resources 37 41 8 9 4 0 0 78 14 1275
2024 Financial management 45 39 6 6 3 0 0 85 9 620
2024 Procurement 42 48 1 8 1 0 0 90 9 75
2024 Real property 39 40 6 10 4 1 0 79 14 175
2024 Material management 45 35 7 11 1 0 0 80 13 85
2024 Information management 46 36 6 6 5 0 0 83 11 275
2024 Information technology 44 39 8 6 3 0 0 83 9 2250
2024 Internal audit 44 42 7 6 1 0 0 86 7 460
2024 Evaluation 49 36 6 8 2 0 0 85 9 215
2024 Data sciences 40 42 6 7 4 0 0 82 11 275
2024 Policy 35 42 8 9 6 0 0 77 15 400
2024 Project management 32 43 8 12 4 0 0 76 16 915
2024 Other services to the public 49 39 6 4 2 0 0 88 6 2230
2024 None of the above 44 39 8 6 3 0 0 84 8 2930
2022 Client contact centre 61 32 4 2 1 0 0 93 3 6960
2022 Health care practitioners 70 26 0 2 2 0 0 96 4 40
2022 Federal regulators 49 40 5 4 2 0 0 89 6 310
2022 Compliance, inspection and enforcement 49 39 5 5 2 0 0 88 6 9690
2022 Communications or public affairs 46 41 6 6 2 0 0 86 8 475
2022 Access to information and privacy 58 32 6 3 2 0 0 89 4 570
2022 Security 46 41 7 3 3 0 0 87 6 500
2022 Science and technology 43 43 4 5 5 0 0 86 10 190
2022 Library services 59 36 5 0 0 0 0 95 0 35
2022 Legal services 53 39 4 3 1 0 0 92 4 165
2022 Administration and operations 46 41 6 5 2 0 0 87 7 2665
2022 Human resources 47 39 5 7 1 0 0 86 8 1395
2022 Financial management 54 38 4 3 1 0 0 92 5 625
2022 Procurement 61 26 8 4 1 0 0 87 5 85
2022 Real property 34 49 8 8 2 0 0 82 10 175
2022 Material management 31 59 4 6 0 0 0 90 6 75
2022 Information management 39 46 9 3 2 0 0 85 6 320
2022 Information technology 50 38 6 5 1 0 0 88 6 2710
2022 Internal audit 52 40 5 2 1 0 0 92 2 575
2022 Evaluation 59 33 4 3 1 0 0 92 5 275
2022 Data sciences 44 43 6 6 2 0 0 87 7 300
2022 Policy 49 39 5 5 2 0 0 88 7 370
2022 Project management 36 46 7 8 3 0 0 82 12 1060
2022 Other services to the public 57 36 4 3 1 0 0 93 3 2480
2022 None of the above 50 37 7 4 2 0 0 88 6 3300
2020 Client contact centre 47 39 8 4 2 0 0 86 6 4640
2020 Health care practitioners 53 33 6 6 3 0 0 86 8 35
2020 Federal regulators 47 35 9 7 2 0 0 82 9 210
2020 Compliance, inspection and enforcement 37 43 9 8 2 0 0 81 10 9205
2020 Communications or public affairs 45 38 7 8 2 0 0 83 10 390
2020 Access to information and privacy 50 38 7 3 2 0 0 88 5 395
2020 Security 39 47 6 5 2 0 0 86 8 260
2020 Science and technology 35 34 17 11 4 0 0 69 15 195
2020 Library services 63 23 10 3 0 0 0 86 3 25
2020 Legal services 41 46 6 4 2 0 0 88 6 135
2020 Administration and operations 43 39 9 6 2 0 0 83 8 2380
2020 Human resources 43 39 8 7 2 1 0 83 9 1155
2020 Financial management 44 41 9 6 1 0 0 85 6 610
2020 Procurement 44 39 16 1 0 0 0 83 1 80
2020 Real property 43 39 8 7 3 0 0 82 10 155
2020 Material management 26 54 13 6 2 0 0 80 8 85
2020 Information management 40 41 10 5 3 0 0 82 8 285
2020 Information technology 41 41 10 6 2 0 0 83 8 2400
2020 Internal audit 39 43 8 8 2 0 0 82 9 340
2020 Evaluation 40 46 7 4 3 0 0 86 7 145
2020 Data sciences 32 49 11 5 3 0 0 82 8 195
2020 Policy 44 38 7 7 3 0 0 82 11 415
2020 Project management 36 43 9 9 3 0 0 78 12 690
2020 Other services to the public 48 38 7 5 1 0 0 87 6 2470
2020 None of the above 41 40 9 7 3 0 0 81 9 3150
2019 Client contact centre 41 41 10 5 2 0 0 83 7 3755
2019 Health care practitioners 23 52 19 0 6 0 0 75 6 30
2019 Federal regulators 40 38 10 10 2 0 0 78 12 225
2019 Compliance, inspection and enforcement 35 44 10 8 3 0 0 79 11 8680
2019 Communications or public affairs 36 42 8 10 4 0 0 78 14 365
2019 Access to information and privacy 49 36 9 3 3 0 0 85 6 365
2019 Security 40 45 7 6 2 0 0 86 8 225
2019 Science and technology 33 42 11 7 7 1 0 75 14 180
2019 Library services 47 26 14 3 9 0 0 74 12 30
2019 Legal services 44 35 14 4 3 1 0 79 6 140
2019 Administration and operations 37 43 10 7 2 0 0 81 10 2470
2019 Human resources 38 42 8 7 3 0 0 81 11 1025
2019 Financial management 41 41 11 6 1 0 0 82 7 685
2019 Procurement 47 39 10 1 3 0 0 86 4 65
2019 Real property 28 47 12 10 4 0 0 75 14 160
2019 Material management 42 37 11 5 4 0 0 80 9 130
2019 Information management 31 39 14 13 3 0 0 71 16 315
2019 Information technology 35 42 12 7 3 0 0 77 10 2410
2019 Internal audit 37 45 12 5 1 0 0 82 6 385
2019 Evaluation 39 40 14 7 1 0 0 78 8 190
2019 Data sciences 33 46 11 8 2 1 0 79 10 230
2019 Policy 32 47 8 10 3 0 0 79 13 370
2019 Project management 28 45 12 11 4 0 0 73 15 600
2019 Other services to the public 43 39 9 6 2 0 0 82 8 2135
2019 None of the above 35 43 11 8 3 0 0 78 11 3395

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 29 7 4 3 0 0 86 7 4600
2024 Health care practitioners 62 20 5 2 8 2 2 85 10 45
2024 Intelligence analysts 48 32 11 6 2 0 0 80 9 360
2024 Federal regulators 51 33 7 4 4 1 0 85 8 165
2024 Compliance, inspection and enforcement 52 30 8 5 4 0 0 82 9 8830
2024 Communications or public affairs 52 29 7 6 4 0 0 82 11 445
2024 Access to information and privacy 55 26 8 6 4 0 1 83 9 425
2024 Security 50 28 10 7 3 1 0 79 11 530
2024 Science and technology 40 36 12 6 6 0 1 76 11 160
2024 Library services 68 26 3 3 0 0 0 93 3 30
2024 Legal services 52 31 10 5 1 1 0 84 7 135
2024 Administration and operations 51 29 9 6 4 0 0 81 10 2640
2024 Human resources 45 33 9 9 4 0 0 78 13 1275
2024 Financial management 54 28 7 6 3 0 0 83 9 625
2024 Procurement 51 36 10 1 0 1 0 88 1 75
2024 Real property 56 26 4 6 5 2 1 84 12 175
2024 Material management 45 31 15 5 4 0 1 76 9 85
2024 Information management 54 29 7 5 3 0 0 84 9 275
2024 Information technology 55 29 8 5 3 0 0 84 8 2255
2024 Internal audit 48 33 9 5 3 1 1 83 8 455
2024 Evaluation 51 35 8 3 3 0 0 87 6 215
2024 Data sciences 53 29 7 6 5 0 1 83 10 275
2024 Policy 45 31 9 8 6 0 0 77 14 400
2024 Project management 50 30 8 6 4 0 0 81 11 915
2024 Other services to the public 55 28 8 5 3 0 0 84 8 2230
2024 None of the above 49 30 10 6 4 1 1 80 10 2935
2022 Client contact centre 61 26 6 3 2 1 1 88 5 6965
2022 Health care practitioners 64 10 11 12 3 0 0 75 15 40
2022 Federal regulators 59 26 7 2 4 0 1 87 6 310
2022 Compliance, inspection and enforcement 52 31 8 5 2 1 0 84 7 9695
2022 Communications or public affairs 57 27 8 5 2 0 0 84 8 475
2022 Access to information and privacy 60 26 8 4 1 1 1 86 6 570
2022 Security 55 27 9 5 3 0 0 82 8 500
2022 Science and technology 55 30 4 6 5 0 1 85 11 190
2022 Library services 67 26 2 5 0 0 0 93 5 35
2022 Legal services 53 32 7 4 3 0 0 85 8 165
2022 Administration and operations 54 30 8 5 2 0 1 85 7 2665
2022 Human resources 52 30 7 5 3 1 1 84 9 1395
2022 Financial management 55 29 7 6 3 0 0 84 9 625
2022 Procurement 64 20 10 4 1 0 1 85 5 85
2022 Real property 46 42 4 6 3 0 0 88 9 175
2022 Material management 56 29 5 7 1 0 1 86 9 75
2022 Information management 50 32 11 4 2 0 1 82 6 320
2022 Information technology 57 29 7 4 3 0 0 86 6 2710
2022 Internal audit 52 35 7 4 1 0 1 88 5 575
2022 Evaluation 59 25 8 6 1 1 0 85 7 275
2022 Data sciences 56 31 9 2 2 0 0 87 4 300
2022 Policy 56 31 6 4 2 0 0 88 7 370
2022 Project management 52 30 7 6 3 0 1 83 9 1060
2022 Other services to the public 56 29 8 4 2 1 0 85 6 2480
2022 None of the above 52 29 9 5 3 1 1 83 8 3300
2020 Client contact centre 53 27 9 4 2 2 3 83 7 4655
2020 Health care practitioners 59 22 16 0 3 0 0 81 3 35
2020 Federal regulators 54 25 11 5 2 1 1 81 7 215
2020 Compliance, inspection and enforcement 48 32 10 6 3 0 0 81 9 9255
2020 Communications or public affairs 57 27 8 5 3 1 0 85 8 395
2020 Access to information and privacy 53 26 11 5 2 0 3 82 7 400
2020 Security 57 28 8 4 2 0 0 86 6 260
2020 Science and technology 45 31 12 5 6 0 0 76 12 195
2020 Library services 52 38 3 3 3 0 0 90 7 25
2020 Legal services 45 35 14 3 3 0 0 79 7 135
2020 Administration and operations 53 29 9 5 3 0 1 83 8 2395
2020 Human resources 54 29 9 5 2 0 1 83 7 1160
2020 Financial management 50 34 9 3 3 0 0 85 6 610
2020 Procurement 54 32 9 4 1 0 0 86 5 80
2020 Real property 45 33 10 5 5 1 1 80 10 155
2020 Material management 46 32 16 6 1 0 0 78 7 85
2020 Information management 50 26 12 5 5 0 1 77 11 280
2020 Information technology 54 29 9 4 2 1 0 84 7 2420
2020 Internal audit 48 35 10 4 1 1 0 84 5 340
2020 Evaluation 55 24 13 7 2 0 0 79 8 150
2020 Data sciences 53 32 8 4 3 0 0 85 7 200
2020 Policy 51 32 7 6 3 0 1 84 9 415
2020 Project management 55 29 7 6 3 0 0 84 9 690
2020 Other services to the public 51 30 10 4 2 1 1 83 7 2475
2020 None of the above 48 31 10 5 4 1 1 80 9 3155
2019 Client contact centre 49 32 11 5 3 0 0 81 8 3765
2019 Health care practitioners 50 38 12 0 0 0 0 88 0 30
2019 Federal regulators 47 27 14 8 3 0 1 74 12 225
2019 Compliance, inspection and enforcement 42 34 12 7 4 1 0 77 11 8720
2019 Communications or public affairs 52 28 8 5 4 0 2 82 9 365
2019 Access to information and privacy 49 33 10 5 2 1 0 83 6 370
2019 Security 52 30 7 8 3 0 0 81 12 230
2019 Science and technology 47 31 11 6 5 0 1 78 11 180
2019 Library services 62 26 3 3 3 3 0 91 7 35
2019 Legal services 45 30 12 6 6 1 0 76 13 140
2019 Administration and operations 47 30 12 6 4 1 1 78 10 2475
2019 Human resources 49 31 10 5 3 0 1 81 9 1035
2019 Financial management 47 30 11 8 3 0 0 78 11 685
2019 Procurement 55 23 16 3 3 0 0 78 6 65
2019 Real property 47 31 11 7 4 0 0 79 11 160
2019 Material management 45 31 16 4 2 0 2 78 6 130
2019 Information management 40 34 11 7 7 0 1 75 14 320
2019 Information technology 48 31 11 6 3 1 1 80 9 2420
2019 Internal audit 37 42 13 3 3 1 1 80 6 385
2019 Evaluation 47 32 11 7 3 0 0 79 10 190
2019 Data sciences 51 32 8 3 3 1 1 86 6 235
2019 Policy 46 29 11 9 4 0 0 76 13 375
2019 Project management 49 30 9 8 4 1 0 79 12 600
2019 Other services to the public 47 30 12 6 3 1 0 78 9 2140
2019 None of the above 42 32 13 7 4 1 1 76 11 3415

Job fit and development

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 40 8 8 4 0 0 81 12 4605
2024 Health care practitioners 43 36 6 9 5 0 0 79 14 45
2024 Intelligence analysts 27 46 11 10 7 0 0 73 17 360
2024 Federal regulators 33 39 11 12 5 0 0 72 17 165
2024 Compliance, inspection and enforcement 29 44 10 12 5 0 0 73 17 8815
2024 Communications or public affairs 38 35 11 9 5 0 2 74 15 445
2024 Access to information and privacy 42 34 12 8 5 0 0 75 13 425
2024 Security 30 36 12 15 6 0 0 66 22 530
2024 Science and technology 24 40 12 16 7 0 2 65 23 160
2024 Library services 51 27 13 9 0 0 0 78 9 30
2024 Legal services 23 49 11 11 6 0 0 71 17 135
2024 Administration and operations 34 39 11 11 5 0 1 73 16 2635
2024 Human resources 34 40 10 10 5 0 1 75 15 1275
2024 Financial management 33 42 11 9 4 0 1 76 13 625
2024 Procurement 38 48 11 3 0 0 0 86 3 75
2024 Real property 33 39 10 10 8 0 0 71 18 175
2024 Material management 39 38 6 14 2 0 1 77 16 85
2024 Information management 37 38 10 11 2 0 2 76 14 275
2024 Information technology 33 39 13 9 5 0 1 73 14 2255
2024 Internal audit 33 41 11 9 6 0 0 74 15 460
2024 Evaluation 35 39 10 13 3 0 0 74 16 215
2024 Data sciences 30 37 10 15 8 0 1 67 22 275
2024 Policy 26 40 11 15 8 1 0 66 23 400
2024 Project management 29 40 13 12 6 0 1 69 18 910
2024 Other services to the public 35 41 10 11 3 0 0 76 14 2230
2024 None of the above 34 40 10 11 5 0 1 75 16 2930
2022 Client contact centre 51 36 6 5 1 0 0 88 6 6960
2022 Health care practitioners 55 33 0 10 2 0 0 88 12 40
2022 Federal regulators 38 40 9 9 4 0 0 79 12 310
2022 Compliance, inspection and enforcement 35 43 8 10 4 0 0 78 14 9685
2022 Communications or public affairs 42 39 9 7 3 0 1 82 10 475
2022 Access to information and privacy 49 36 7 6 2 0 0 85 8 570
2022 Security 42 37 9 6 5 0 0 80 11 500
2022 Science and technology 36 41 11 7 3 0 2 79 10 190
2022 Library services 54 43 0 3 0 0 0 97 3 35
2022 Legal services 31 49 9 7 3 0 1 81 10 165
2022 Administration and operations 39 40 10 8 3 0 0 79 11 2665
2022 Human resources 45 39 8 6 2 0 0 84 8 1395
2022 Financial management 47 33 8 10 2 0 0 80 12 625
2022 Procurement 51 33 8 7 1 0 0 84 8 85
2022 Real property 32 41 14 7 6 0 0 73 13 175
2022 Material management 25 52 11 12 0 0 0 77 12 75
2022 Information management 36 44 11 5 4 0 0 80 9 315
2022 Information technology 44 38 9 6 3 0 1 82 9 2710
2022 Internal audit 43 39 9 7 2 0 0 82 9 575
2022 Evaluation 45 40 6 6 3 0 1 85 9 275
2022 Data sciences 43 41 8 6 3 0 0 84 8 295
2022 Policy 41 39 9 8 2 0 0 81 11 370
2022 Project management 35 40 11 9 4 0 1 76 13 1060
2022 Other services to the public 42 41 8 7 2 0 0 83 9 2480
2022 None of the above 39 41 9 8 3 0 0 80 11 3300
2020 Client contact centre 40 41 8 8 3 0 1 81 11 4645
2020 Health care practitioners 57 27 6 6 6 0 0 83 11 35
2020 Federal regulators 37 39 9 11 3 0 1 77 15 210
2020 Compliance, inspection and enforcement 29 45 11 12 3 0 0 74 15 9235
2020 Communications or public affairs 39 39 13 6 1 0 2 80 7 395
2020 Access to information and privacy 41 39 8 8 2 0 2 81 10 400
2020 Security 40 42 10 6 2 0 0 82 8 260
2020 Science and technology 34 42 9 10 4 0 0 77 14 195
2020 Library services 43 45 4 4 0 0 5 92 4 25
2020 Legal services 28 44 9 14 4 1 1 72 19 135
2020 Administration and operations 38 41 11 7 2 0 2 80 9 2390
2020 Human resources 41 40 8 7 2 0 1 82 10 1160
2020 Financial management 38 42 11 7 2 0 1 80 9 610
2020 Procurement 48 38 12 0 2 0 0 86 2 80
2020 Real property 34 38 13 12 3 0 1 72 14 150
2020 Material management 42 32 16 6 2 0 2 76 8 85
2020 Information management 30 45 9 11 4 0 1 76 15 285
2020 Information technology 38 38 12 9 2 0 1 76 11 2415
2020 Internal audit 34 42 13 9 3 0 0 76 11 340
2020 Evaluation 33 43 9 11 3 0 1 77 14 150
2020 Data sciences 41 44 7 5 1 0 0 86 6 200
2020 Policy 39 36 10 9 3 0 2 77 13 415
2020 Project management 36 38 11 11 3 0 1 75 14 695
2020 Other services to the public 36 43 9 9 2 0 1 80 11 2470
2020 None of the above 34 41 11 9 3 0 1 76 13 3150
2019 Client contact centre 31 44 9 12 3 0 0 75 15 3750
2019 Health care practitioners 43 38 13 3 3 0 0 81 6 30
2019 Federal regulators 34 33 9 16 7 0 0 68 23 220
2019 Compliance, inspection and enforcement 23 45 11 15 6 0 0 68 21 8705
2019 Communications or public affairs 32 39 12 12 4 0 1 72 16 365
2019 Access to information and privacy 34 42 10 11 3 0 0 76 14 370
2019 Security 40 41 7 10 3 0 0 81 12 225
2019 Science and technology 33 42 15 5 5 0 0 75 11 180
2019 Library services 43 37 6 9 5 0 0 80 14 35
2019 Legal services 27 35 12 12 13 1 1 63 25 140
2019 Administration and operations 32 41 11 11 4 0 1 74 15 2465
2019 Human resources 36 41 9 10 4 0 1 77 14 1025
2019 Financial management 30 43 12 10 4 0 0 73 14 685
2019 Procurement 40 33 14 6 6 0 0 73 12 65
2019 Real property 31 35 14 18 3 0 0 66 21 160
2019 Material management 40 42 11 6 1 0 0 82 7 130
2019 Information management 31 38 9 16 5 1 0 69 21 320
2019 Information technology 33 41 12 9 4 0 0 74 13 2415
2019 Internal audit 31 41 12 13 3 0 0 72 16 380
2019 Evaluation 31 43 13 11 2 0 0 74 13 190
2019 Data sciences 40 39 11 7 2 0 1 80 9 235
2019 Policy 27 41 11 15 5 0 1 69 20 375
2019 Project management 29 42 14 10 4 0 1 71 14 595
2019 Other services to the public 27 44 10 13 6 0 0 71 19 2145
2019 None of the above 26 42 12 14 5 0 0 69 19 3400

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 23 12 4 4 2 1 80 7 4600
2024 Health care practitioners 66 16 5 0 10 0 2 85 10 45
2024 Intelligence analysts 53 29 11 3 3 1 1 83 6 360
2024 Federal regulators 62 21 9 3 3 1 1 84 6 165
2024 Compliance, inspection and enforcement 55 24 11 4 4 1 1 81 8 8815
2024 Communications or public affairs 59 20 9 6 4 1 1 81 10 445
2024 Access to information and privacy 57 22 11 4 4 2 1 81 9 425
2024 Security 57 23 10 4 3 1 1 82 8 530
2024 Science and technology 46 23 15 7 6 1 2 71 13 160
2024 Library services 71 26 3 0 0 0 0 97 0 30
2024 Legal services 59 25 8 2 4 2 1 86 6 135
2024 Administration and operations 56 21 11 5 4 1 2 80 9 2640
2024 Human resources 52 25 11 5 4 1 1 79 10 1275
2024 Financial management 58 23 8 6 3 1 1 83 9 625
2024 Procurement 63 24 8 1 0 4 0 91 1 75
2024 Real property 62 18 8 6 6 1 0 81 11 175
2024 Material management 44 31 12 7 1 0 4 78 9 85
2024 Information management 58 24 10 4 3 2 1 83 7 275
2024 Information technology 60 23 9 3 3 1 1 84 6 2250
2024 Internal audit 51 26 13 3 3 3 1 79 7 460
2024 Evaluation 58 22 11 3 4 0 2 82 7 215
2024 Data sciences 61 20 8 6 4 1 0 82 10 275
2024 Policy 52 23 11 6 6 1 1 77 12 400
2024 Project management 59 22 9 4 4 1 1 83 8 915
2024 Other services to the public 56 23 11 4 3 2 1 81 7 2230
2024 None of the above 51 23 13 4 4 2 2 78 8 2935
2022 Client contact centre 61 21 9 3 2 3 2 86 5 6965
2022 Health care practitioners 73 15 2 4 0 4 2 93 5 40
2022 Federal regulators 61 23 8 2 3 2 1 86 5 310
2022 Compliance, inspection and enforcement 58 24 10 3 2 2 1 84 6 9685
2022 Communications or public affairs 65 21 8 3 2 1 1 87 5 475
2022 Access to information and privacy 62 22 10 2 1 3 1 87 3 570
2022 Security 59 22 11 4 2 2 0 83 6 500
2022 Science and technology 54 28 7 5 4 1 1 84 9 190
2022 Library services 72 15 10 2 0 0 0 88 2 35
2022 Legal services 56 24 8 2 6 1 2 83 8 165
2022 Administration and operations 60 23 9 3 2 1 1 85 5 2665
2022 Human resources 60 23 8 3 2 2 1 85 6 1395
2022 Financial management 61 23 8 4 2 1 1 86 6 625
2022 Procurement 71 15 4 5 1 2 2 90 6 85
2022 Real property 58 28 6 2 4 2 0 87 7 175
2022 Material management 54 26 8 3 5 4 1 84 8 75
2022 Information management 54 25 12 3 3 2 1 81 7 320
2022 Information technology 63 22 8 2 2 1 1 88 4 2710
2022 Internal audit 55 30 9 2 2 1 1 87 4 570
2022 Evaluation 62 21 8 2 3 2 1 86 5 275
2022 Data sciences 67 23 7 2 1 1 0 90 3 300
2022 Policy 63 20 10 2 2 1 2 86 4 370
2022 Project management 61 23 7 4 3 2 1 86 7 1060
2022 Other services to the public 58 23 10 3 2 2 1 85 5 2480
2022 None of the above 56 23 11 3 3 2 3 83 6 3295
2020 Client contact centre 54 22 11 3 3 3 3 82 6 4650
2020 Health care practitioners 56 16 17 3 6 0 3 74 9 35
2020 Federal regulators 57 22 13 3 2 3 1 82 5 215
2020 Compliance, inspection and enforcement 52 25 12 4 3 2 1 79 8 9225
2020 Communications or public affairs 63 20 8 4 2 1 1 85 7 395
2020 Access to information and privacy 55 23 12 3 2 2 3 82 5 400
2020 Security 64 23 8 2 1 1 0 88 4 260
2020 Science and technology 44 26 13 7 7 2 1 72 15 195
2020 Library services 56 25 8 3 3 3 0 84 7 25
2020 Legal services 47 27 18 4 3 1 0 75 7 135
2020 Administration and operations 57 22 11 4 3 2 2 82 7 2395
2020 Human resources 60 22 9 4 2 1 2 84 7 1165
2020 Financial management 55 24 10 4 3 2 1 82 7 610
2020 Procurement 53 24 14 1 1 0 6 82 3 80
2020 Real property 56 25 11 3 4 1 1 82 7 150
2020 Material management 49 24 20 4 1 1 0 74 6 85
2020 Information management 52 23 13 3 6 2 1 77 9 280
2020 Information technology 59 23 10 3 2 1 1 84 6 2420
2020 Internal audit 50 30 13 3 2 2 1 82 5 340
2020 Evaluation 55 22 11 5 2 3 1 80 8 150
2020 Data sciences 62 21 9 5 2 1 0 84 7 200
2020 Policy 56 22 10 4 5 1 2 81 9 415
2020 Project management 61 21 8 4 4 1 2 84 7 690
2020 Other services to the public 54 22 13 4 2 3 2 79 7 2475
2020 None of the above 50 23 15 4 4 2 2 76 8 3150

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 29 19 12 13 2 0 54 26 4605
2024 Health care practitioners 42 20 17 13 6 2 0 63 20 45
2024 Intelligence analysts 22 31 21 15 9 2 0 54 25 360
2024 Federal regulators 25 31 17 14 10 2 1 58 24 165
2024 Compliance, inspection and enforcement 24 33 17 13 11 2 0 58 24 8830
2024 Communications or public affairs 23 32 21 11 10 2 0 57 22 445
2024 Access to information and privacy 33 30 15 11 8 3 0 65 19 425
2024 Security 26 34 16 14 9 1 0 61 23 530
2024 Science and technology 15 30 16 17 20 1 1 46 38 160
2024 Library services 18 38 14 17 13 0 0 56 30 30
2024 Legal services 17 35 24 9 11 4 0 53 22 135
2024 Administration and operations 28 32 17 12 9 2 0 61 22 2640
2024 Human resources 21 33 17 16 12 2 0 54 28 1275
2024 Financial management 24 35 18 11 10 2 0 61 21 625
2024 Procurement 28 41 17 6 6 1 0 70 13 75
2024 Real property 25 32 17 12 11 2 0 58 24 175
2024 Material management 26 30 12 17 13 0 2 57 31 85
2024 Information management 28 29 22 9 10 1 0 58 19 275
2024 Information technology 29 33 17 10 9 2 0 63 20 2250
2024 Internal audit 25 34 18 11 9 3 0 61 20 460
2024 Evaluation 31 29 18 11 7 2 0 62 19 215
2024 Data sciences 29 30 16 11 11 3 0 61 22 275
2024 Policy 19 32 16 14 17 2 0 52 32 400
2024 Project management 23 33 18 14 11 1 0 57 25 915
2024 Other services to the public 28 31 17 11 9 3 0 61 21 2230
2024 None of the above 26 31 18 11 10 3 0 59 22 2940
2022 Client contact centre 44 32 12 6 3 3 0 78 9 6970
2022 Health care practitioners 53 37 4 2 4 0 0 90 6 40
2022 Federal regulators 34 39 11 8 5 1 1 75 14 310
2022 Compliance, inspection and enforcement 35 35 13 9 6 2 0 72 15 9695
2022 Communications or public affairs 34 37 13 9 4 3 0 73 14 475
2022 Access to information and privacy 46 32 12 4 3 2 0 80 8 570
2022 Security 39 36 11 7 4 3 0 77 12 500
2022 Science and technology 29 35 15 12 7 2 0 65 20 190
2022 Library services 42 41 5 6 7 0 0 83 13 35
2022 Legal services 37 31 17 6 6 2 0 69 13 165
2022 Administration and operations 38 36 12 7 4 2 0 76 12 2670
2022 Human resources 37 38 12 8 3 2 0 76 12 1395
2022 Financial management 40 32 13 8 5 2 0 74 13 625
2022 Procurement 50 24 11 7 5 3 0 76 12 85
2022 Real property 38 32 16 8 3 3 0 72 12 175
2022 Material management 34 35 12 7 10 0 1 71 17 75
2022 Information management 36 35 15 5 7 2 1 73 12 320
2022 Information technology 40 34 12 7 5 2 0 76 12 2710
2022 Internal audit 41 36 13 4 3 3 0 80 7 575
2022 Evaluation 43 30 13 5 7 2 0 75 12 275
2022 Data sciences 45 30 13 6 3 2 0 77 9 300
2022 Policy 36 38 13 6 4 3 0 76 10 370
2022 Project management 35 39 11 8 5 1 0 76 13 1060
2022 Other services to the public 41 35 12 6 4 2 0 78 10 2485
2022 None of the above 37 33 13 7 5 4 1 73 13 3305
2020 Client contact centre 36 32 14 8 4 4 1 72 13 4650
2020 Health care practitioners 30 39 17 8 6 0 0 69 14 35
2020 Federal regulators 34 35 13 8 7 3 0 71 16 210
2020 Compliance, inspection and enforcement 26 36 17 12 7 2 0 63 19 9255
2020 Communications or public affairs 41 36 9 7 3 4 0 80 10 395
2020 Access to information and privacy 34 32 16 8 4 3 2 70 13 400
2020 Security 39 38 10 8 2 3 0 79 10 260
2020 Science and technology 21 31 21 14 10 3 1 54 25 195
2020 Library services 27 27 32 14 0 0 0 54 14 25
2020 Legal services 30 37 14 11 7 1 0 67 19 135
2020 Administration and operations 37 33 14 9 4 2 0 72 14 2390
2020 Human resources 37 37 12 8 4 2 0 76 12 1160
2020 Financial management 39 32 17 7 4 1 0 72 11 610
2020 Procurement 36 41 10 7 4 2 0 79 11 80
2020 Real property 37 37 15 6 4 1 0 75 10 155
2020 Material management 31 36 12 11 7 1 2 69 19 85
2020 Information management 32 35 14 9 5 3 1 70 15 285
2020 Information technology 38 35 13 7 5 2 0 75 12 2415
2020 Internal audit 32 38 17 7 4 1 1 71 11 335
2020 Evaluation 33 37 13 11 4 2 0 72 15 150
2020 Data sciences 38 36 10 10 3 1 0 76 14 200
2020 Policy 33 34 16 10 6 2 0 68 16 420
2020 Project management 35 38 11 10 4 1 0 74 15 690
2020 Other services to the public 34 33 14 9 5 3 1 70 15 2475
2020 None of the above 31 33 16 9 6 3 0 67 16 3150
2019 Client contact centre 28 32 19 11 7 3 0 62 19 3760
2019 Health care practitioners 37 41 12 7 3 0 0 78 10 30
2019 Federal regulators 30 30 17 13 9 2 0 61 22 225
2019 Compliance, inspection and enforcement 23 33 17 14 11 2 0 57 25 8730
2019 Communications or public affairs 32 38 12 10 5 2 0 72 16 365
2019 Access to information and privacy 42 29 13 10 4 1 0 72 15 370
2019 Security 41 30 15 7 6 1 0 72 13 225
2019 Science and technology 23 35 19 9 11 2 1 60 20 180
2019 Library services 29 40 18 6 6 0 0 70 12 30
2019 Legal services 28 39 13 8 10 2 0 69 18 140
2019 Administration and operations 33 34 16 9 7 1 0 68 16 2475
2019 Human resources 32 37 13 12 5 1 1 69 17 1035
2019 Financial management 30 37 15 11 6 1 0 67 17 685
2019 Procurement 38 39 6 9 6 1 0 79 15 65
2019 Real property 32 35 15 10 7 1 0 68 17 160
2019 Material management 28 36 17 8 9 2 1 66 17 130
2019 Information management 26 37 19 7 8 2 0 65 15 315
2019 Information technology 33 32 16 10 7 2 0 67 17 2425
2019 Internal audit 29 35 17 13 5 1 0 65 18 380
2019 Evaluation 25 41 20 7 6 1 0 67 13 190
2019 Data sciences 29 39 15 8 6 3 0 70 15 235
2019 Policy 23 34 18 16 6 2 0 59 23 375
2019 Project management 33 33 15 12 6 1 0 66 18 595
2019 Other services to the public 31 32 16 11 7 2 0 65 19 2140
2019 None of the above 27 33 18 11 8 3 0 62 20 3410

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 21 16 8 8 2 6 43 57 4600
2024 Health care practitioners 42 22 22 2 2 2 8 47 53 45
2024 Intelligence analysts 44 20 17 7 4 1 6 47 53 360
2024 Federal regulators 36 26 17 8 7 2 5 38 62 165
2024 Compliance, inspection and enforcement 44 23 14 6 7 2 5 47 53 8825
2024 Communications or public affairs 38 28 11 6 8 2 8 42 58 445
2024 Access to information and privacy 49 21 11 5 6 2 6 54 46 425
2024 Security 44 27 12 5 5 2 6 47 53 530
2024 Science and technology 49 14 11 7 6 3 10 56 44 160
2024 Library services 50 15 23 6 3 0 3 51 49 30
2024 Legal services 44 24 10 7 8 0 6 47 53 135
2024 Administration and operations 47 22 12 5 6 1 6 51 49 2635
2024 Human resources 48 20 14 7 6 1 4 51 49 1275
2024 Financial management 42 23 15 6 8 1 5 45 55 625
2024 Procurement 49 27 9 7 3 2 2 52 48 75
2024 Real property 42 26 15 7 4 2 4 45 55 175
2024 Material management 53 15 10 6 6 0 10 58 42 85
2024 Information management 45 27 12 6 5 1 4 47 53 275
2024 Information technology 55 21 10 3 4 1 6 59 41 2250
2024 Internal audit 49 20 13 7 6 1 5 52 48 460
2024 Evaluation 51 20 12 4 8 1 4 54 46 215
2024 Data sciences 50 24 13 4 6 2 3 52 48 275
2024 Policy 42 22 14 8 9 1 5 45 55 400
2024 Project management 43 25 14 6 7 1 3 45 55 915
2024 Other services to the public 46 23 13 6 5 1 5 50 50 2230
2024 None of the above 48 19 12 5 6 2 8 53 47 2935
2022 Client contact centre 53 21 11 4 3 2 7 6965
2022 Health care practitioners 57 22 10 4 2 2 2 40
2022 Federal regulators 53 22 13 2 5 1 4 310
2022 Compliance, inspection and enforcement 53 23 11 4 3 1 5 9695
2022 Communications or public affairs 51 21 14 6 3 0 5 475
2022 Access to information and privacy 56 20 10 3 2 1 7 570
2022 Security 57 21 10 4 3 0 5 500
2022 Science and technology 57 16 10 5 2 3 6 190
2022 Library services 66 22 10 0 0 2 0 35
2022 Legal services 47 27 9 2 3 2 9 165
2022 Administration and operations 55 21 9 4 4 1 6 2670
2022 Human resources 54 21 11 5 3 1 5 1395
2022 Financial management 55 23 9 4 4 1 3 625
2022 Procurement 49 25 7 2 7 1 9 85
2022 Real property 56 23 12 3 5 0 1 175
2022 Material management 57 21 11 3 5 0 4 75
2022 Information management 56 22 9 3 4 1 5 320
2022 Information technology 62 20 8 2 2 1 5 2715
2022 Internal audit 58 18 10 4 2 1 6 575
2022 Evaluation 55 19 9 5 4 2 6 275
2022 Data sciences 56 23 10 4 3 1 4 300
2022 Policy 50 21 13 4 5 1 6 370
2022 Project management 52 25 13 3 3 0 4 1060
2022 Other services to the public 56 20 10 3 3 2 6 2480
2022 None of the above 56 19 9 4 2 2 8 3300
2020 Client contact centre 54 20 11 5 3 1 6 4665
2020 Health care practitioners 48 19 17 6 3 0 8 35
2020 Federal regulators 54 25 12 4 3 1 2 215
2020 Compliance, inspection and enforcement 54 23 12 5 3 1 3 9285
2020 Communications or public affairs 54 21 12 4 4 0 5 395
2020 Access to information and privacy 57 22 11 5 2 0 4 400
2020 Security 60 23 7 4 1 0 5 260
2020 Science and technology 49 25 12 5 4 1 4 195
2020 Library services 63 15 12 0 3 0 7 25
2020 Legal services 54 19 14 6 2 1 4 135
2020 Administration and operations 59 20 10 4 2 1 4 2400
2020 Human resources 52 23 13 5 3 0 4 1165
2020 Financial management 59 22 11 3 2 1 2 615
2020 Procurement 57 17 11 7 2 1 4 80
2020 Real property 60 23 10 2 1 0 4 155
2020 Material management 55 30 8 2 1 0 3 85
2020 Information management 55 21 13 3 3 0 4 285
2020 Information technology 58 22 10 3 2 0 4 2415
2020 Internal audit 56 24 12 3 2 1 3 345
2020 Evaluation 58 21 11 5 2 1 3 150
2020 Data sciences 51 19 16 8 2 1 3 200
2020 Policy 57 20 13 3 5 1 2 420
2020 Project management 54 22 11 6 3 0 3 695
2020 Other services to the public 56 20 12 4 3 1 4 2485
2020 None of the above 58 19 11 4 3 1 4 3165
2019 Client contact centre 51 22 13 5 3 1 4 3760
2019 Health care practitioners 39 37 16 0 0 0 8 30
2019 Federal regulators 54 24 10 3 4 1 3 225
2019 Compliance, inspection and enforcement 53 25 11 4 3 1 3 8730
2019 Communications or public affairs 53 26 7 6 3 1 4 365
2019 Access to information and privacy 60 20 9 2 4 0 4 370
2019 Security 60 22 7 4 1 1 4 225
2019 Science and technology 56 24 11 2 4 2 3 175
2019 Library services 47 30 11 3 3 0 5 35
2019 Legal services 48 23 16 7 3 0 3 135
2019 Administration and operations 56 22 11 4 2 1 3 2480
2019 Human resources 55 24 11 5 2 1 3 1030
2019 Financial management 52 26 11 6 3 1 2 685
2019 Procurement 65 21 9 2 3 0 0 65
2019 Real property 55 24 10 3 3 1 4 160
2019 Material management 52 25 11 4 2 2 5 130
2019 Information management 50 27 12 6 2 1 3 320
2019 Information technology 57 23 10 3 2 1 4 2420
2019 Internal audit 55 20 12 4 2 0 7 385
2019 Evaluation 54 24 12 4 1 1 4 190
2019 Data sciences 63 22 7 3 2 0 2 235
2019 Policy 51 24 14 5 4 2 1 375
2019 Project management 57 24 9 6 2 0 2 600
2019 Other services to the public 55 23 10 5 3 1 4 2150
2019 None of the above 57 20 10 4 3 1 4 3415

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 7 5 2 3 3 26 75 25 4605
2024 Health care practitioners 64 0 4 4 4 2 23 85 15 45
2024 Intelligence analysts 55 10 8 6 5 2 13 65 35 360
2024 Federal regulators 51 9 8 4 2 4 22 69 31 165
2024 Compliance, inspection and enforcement 55 8 5 2 4 3 23 75 25 8825
2024 Communications or public affairs 54 9 8 2 4 2 21 69 31 445
2024 Access to information and privacy 53 10 5 3 4 3 22 70 30 425
2024 Security 56 11 6 3 3 2 18 71 29 525
2024 Science and technology 51 10 8 5 10 2 15 62 38 160
2024 Library services 50 17 7 3 0 6 16 65 35 30
2024 Legal services 52 11 6 4 4 3 21 68 32 135
2024 Administration and operations 57 8 5 2 4 2 21 75 25 2640
2024 Human resources 54 12 7 3 4 2 18 67 33 1275
2024 Financial management 53 9 6 4 6 2 19 68 32 620
2024 Procurement 56 10 11 1 2 3 16 70 30 75
2024 Real property 54 11 7 2 2 3 21 70 30 175
2024 Material management 46 10 3 2 6 0 32 68 32 85
2024 Information management 55 8 8 2 5 3 19 70 30 275
2024 Information technology 53 11 7 3 4 4 18 68 32 2255
2024 Internal audit 53 10 9 6 5 2 15 64 36 460
2024 Evaluation 58 7 4 6 5 2 17 73 27 215
2024 Data sciences 55 13 8 4 4 3 13 66 34 275
2024 Policy 56 8 6 4 7 0 19 69 31 400
2024 Project management 58 11 5 4 5 2 15 69 31 915
2024 Other services to the public 57 7 4 3 3 4 23 77 23 2230
2024 None of the above 53 7 4 2 3 3 27 76 24 2935

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 65 8 5 2 3 6 10 78 22 4600
2024 Health care practitioners 71 7 5 0 0 6 11 85 15 45
2024 Intelligence analysts 63 11 8 2 5 5 7 72 28 360
2024 Federal regulators 60 11 8 3 3 4 11 71 29 165
2024 Compliance, inspection and enforcement 64 10 6 3 3 6 8 75 25 8825
2024 Communications or public affairs 69 8 6 2 2 4 10 80 20 445
2024 Access to information and privacy 68 8 4 2 3 5 9 79 21 425
2024 Security 67 9 3 3 4 5 9 78 22 525
2024 Science and technology 61 8 6 5 5 7 8 72 28 155
2024 Library services 69 7 3 0 0 7 14 87 13 30
2024 Legal services 69 8 5 4 3 3 8 77 23 135
2024 Administration and operations 66 9 6 3 4 5 8 76 24 2640
2024 Human resources 70 7 6 2 2 4 9 81 19 1275
2024 Financial management 67 10 7 2 2 5 8 76 24 625
2024 Procurement 75 4 4 3 0 6 8 88 12 75
2024 Real property 66 9 5 3 5 4 8 75 25 175
2024 Material management 68 10 5 1 1 5 10 80 20 85
2024 Information management 70 9 3 3 4 4 7 79 21 275
2024 Information technology 72 8 3 2 2 5 9 83 17 2250
2024 Internal audit 65 10 7 2 3 6 6 75 25 455
2024 Evaluation 74 6 4 3 3 3 6 82 18 215
2024 Data sciences 72 10 6 1 2 3 6 80 20 275
2024 Policy 61 10 8 4 5 3 8 69 31 400
2024 Project management 67 9 4 3 4 6 7 77 23 910
2024 Other services to the public 68 9 5 2 2 6 9 80 20 2230
2024 None of the above 65 7 5 2 3 5 12 78 22 2935
2022 Client contact centre 76 6 3 2 2 5 7 6955
2022 Health care practitioners 90 6 0 2 0 2 0 40
2022 Federal regulators 67 12 4 3 5 5 4 305
2022 Compliance, inspection and enforcement 71 9 4 2 3 6 6 9690
2022 Communications or public affairs 79 7 3 2 2 2 4 475
2022 Access to information and privacy 74 8 3 2 1 4 8 570
2022 Security 73 8 4 2 2 3 8 500
2022 Science and technology 67 12 3 1 4 7 6 190
2022 Library services 87 6 2 5 0 0 0 35
2022 Legal services 66 9 2 3 4 6 9 165
2022 Administration and operations 75 7 4 2 2 4 5 2670
2022 Human resources 76 8 3 1 2 3 6 1395
2022 Financial management 77 8 4 2 3 3 4 625
2022 Procurement 76 8 2 1 1 2 10 85
2022 Real property 71 12 4 2 3 5 4 175
2022 Material management 79 8 1 1 6 1 3 75
2022 Information management 75 8 4 4 3 3 4 320
2022 Information technology 78 7 2 1 2 5 5 2710
2022 Internal audit 74 8 3 2 2 5 6 570
2022 Evaluation 76 7 3 2 2 3 7 275
2022 Data sciences 79 5 3 2 2 4 4 300
2022 Policy 72 8 2 2 4 3 8 370
2022 Project management 74 8 3 3 2 4 5 1060
2022 Other services to the public 76 8 2 2 2 4 7 2480
2022 None of the above 72 7 3 2 2 5 9 3305
2020 Client contact centre 75 7 4 2 2 4 7 4635
2020 Health care practitioners 80 9 0 0 3 0 9 35
2020 Federal regulators 68 12 5 2 4 6 3 215
2020 Compliance, inspection and enforcement 71 11 5 3 3 4 3 9250
2020 Communications or public affairs 80 7 5 1 1 1 4 395
2020 Access to information and privacy 79 8 3 2 0 3 4 400
2020 Security 81 7 2 2 0 2 4 260
2020 Science and technology 68 13 6 3 3 2 5 195
2020 Library services 79 12 0 0 5 0 4 25
2020 Legal services 75 7 7 2 3 1 6 135
2020 Administration and operations 77 9 4 2 2 3 4 2390
2020 Human resources 79 8 3 2 1 2 3 1160
2020 Financial management 77 9 4 2 2 2 4 610
2020 Procurement 79 10 2 0 1 1 6 80
2020 Real property 85 5 3 0 1 1 5 155
2020 Material management 76 11 4 6 0 0 3 85
2020 Information management 74 7 5 1 5 3 5 285
2020 Information technology 78 9 3 1 1 3 4 2405
2020 Internal audit 73 10 6 3 2 3 3 340
2020 Evaluation 76 13 1 3 0 3 3 150
2020 Data sciences 79 8 5 2 1 1 3 200
2020 Policy 75 8 5 3 3 3 4 415
2020 Project management 76 9 5 2 2 3 4 695
2020 Other services to the public 76 8 4 1 2 4 5 2475
2020 None of the above 76 9 4 2 2 4 4 3155
2019 Client contact centre 73 9 5 2 3 4 4 3750
2019 Health care practitioners 72 18 10 0 0 0 0 30
2019 Federal regulators 70 9 8 3 6 3 1 220
2019 Compliance, inspection and enforcement 69 11 6 3 4 4 3 8700
2019 Communications or public affairs 80 7 3 1 1 4 3 365
2019 Access to information and privacy 75 10 5 2 1 3 4 370
2019 Security 79 9 4 3 1 1 3 225
2019 Science and technology 68 11 8 3 3 4 4 175
2019 Library services 76 12 3 0 3 0 5 35
2019 Legal services 74 8 6 3 5 1 4 140
2019 Administration and operations 74 9 5 2 3 3 4 2465
2019 Human resources 79 8 4 1 2 2 5 1030
2019 Financial management 72 12 5 3 3 2 3 685
2019 Procurement 90 4 1 0 3 0 1 65
2019 Real property 72 8 4 1 5 6 3 160
2019 Material management 76 8 4 2 2 5 3 130
2019 Information management 74 10 5 2 3 4 4 315
2019 Information technology 76 9 4 2 1 3 4 2405
2019 Internal audit 70 12 5 2 2 4 5 385
2019 Evaluation 76 10 7 1 1 3 3 190
2019 Data sciences 77 10 4 2 1 4 2 235
2019 Policy 71 11 4 2 3 5 3 375
2019 Project management 76 9 5 2 2 3 3 600
2019 Other services to the public 74 9 5 2 3 4 3 2135
2019 None of the above 71 9 6 2 3 4 5 3405

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 9 5 2 2 3 16 78 22 4595
2024 Health care practitioners 73 7 2 0 0 4 13 89 11 45
2024 Intelligence analysts 65 11 5 1 2 2 13 77 23 360
2024 Federal regulators 57 11 10 3 0 1 18 70 30 165
2024 Compliance, inspection and enforcement 66 8 4 1 2 3 15 81 19 8825
2024 Communications or public affairs 67 8 3 2 2 2 17 82 18 445
2024 Access to information and privacy 65 10 6 1 3 3 13 77 23 425
2024 Security 69 7 3 1 2 3 15 84 16 525
2024 Science and technology 63 6 4 3 3 3 19 80 20 160
2024 Library services 57 13 3 0 3 3 20 74 26 30
2024 Legal services 66 10 2 3 4 1 14 78 22 135
2024 Administration and operations 68 8 4 2 2 2 15 82 18 2640
2024 Human resources 70 6 3 2 1 3 15 85 15 1275
2024 Financial management 67 10 3 1 3 2 14 80 20 620
2024 Procurement 64 8 1 1 0 4 21 86 14 75
2024 Real property 70 5 3 1 2 3 16 86 14 175
2024 Material management 69 5 7 2 0 3 14 83 17 85
2024 Information management 65 11 5 1 2 2 14 77 23 275
2024 Information technology 72 6 2 1 1 2 15 87 13 2255
2024 Internal audit 65 10 7 3 1 2 12 76 24 460
2024 Evaluation 68 8 5 3 2 1 12 79 21 215
2024 Data sciences 75 3 3 1 1 1 16 90 10 275
2024 Policy 61 8 5 3 4 2 17 76 24 400
2024 Project management 71 6 4 1 2 2 13 84 16 915
2024 Other services to the public 68 7 4 2 2 3 14 82 18 2230
2024 None of the above 65 6 4 2 2 3 17 82 18 2935

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 12 8 4 6 3 13 63 37 4600
2024 Health care practitioners 62 11 5 2 3 4 13 75 25 45
2024 Intelligence analysts 57 13 8 4 3 4 11 68 32 360
2024 Federal regulators 53 8 9 9 6 1 15 63 37 165
2024 Compliance, inspection and enforcement 56 11 8 4 5 3 13 66 34 8830
2024 Communications or public affairs 53 11 7 5 5 2 16 66 34 440
2024 Access to information and privacy 56 13 8 5 6 2 11 64 36 425
2024 Security 57 12 5 4 7 3 13 68 32 525
2024 Science and technology 52 12 6 6 5 3 16 64 36 160
2024 Library services 53 17 9 3 3 3 11 62 38 30
2024 Legal services 60 8 6 5 7 0 13 69 31 135
2024 Administration and operations 59 11 7 3 4 2 13 70 30 2640
2024 Human resources 63 9 6 3 3 3 13 74 26 1275
2024 Financial management 55 14 7 4 6 2 12 64 36 625
2024 Procurement 57 11 9 1 2 1 18 71 29 75
2024 Real property 58 9 7 2 4 3 16 73 27 175
2024 Material management 63 12 3 4 1 3 14 76 24 85
2024 Information management 56 15 7 4 3 2 12 65 35 275
2024 Information technology 65 8 5 2 3 3 14 78 22 2255
2024 Internal audit 58 14 8 5 2 2 11 67 33 460
2024 Evaluation 59 12 7 5 6 2 9 66 34 215
2024 Data sciences 59 11 8 4 5 2 12 68 32 275
2024 Policy 49 12 9 5 11 2 12 57 43 400
2024 Project management 58 11 7 5 5 3 11 67 33 915
2024 Other services to the public 58 11 8 4 5 3 11 67 33 2230
2024 None of the above 55 10 7 4 5 4 15 68 32 2935

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 26 15 15 20 3 1 48 37 4600
2024 Health care practitioners 36 15 9 19 11 6 4 56 33 45
2024 Intelligence analysts 18 33 17 16 12 2 1 53 29 360
2024 Federal regulators 27 28 13 15 14 3 1 57 30 165
2024 Compliance, inspection and enforcement 21 33 12 15 16 2 1 55 32 8825
2024 Communications or public affairs 18 36 11 14 16 3 2 57 32 440
2024 Access to information and privacy 25 30 12 13 12 6 1 60 27 425
2024 Security 20 35 11 16 16 2 1 56 33 530
2024 Science and technology 18 24 14 19 21 2 3 44 42 160
2024 Library services 9 25 17 26 22 0 0 34 49 30
2024 Legal services 19 33 13 12 18 1 3 55 32 135
2024 Administration and operations 22 31 12 15 17 2 2 55 33 2640
2024 Human resources 18 33 12 17 16 2 2 54 34 1275
2024 Financial management 21 34 12 14 16 1 2 57 31 625
2024 Procurement 24 28 20 14 14 1 0 52 28 75
2024 Real property 21 38 13 14 12 2 1 60 27 175
2024 Material management 20 24 13 16 18 6 4 48 37 85
2024 Information management 21 29 14 15 18 2 1 52 34 275
2024 Information technology 23 33 12 13 14 3 2 59 28 2255
2024 Internal audit 20 33 15 11 15 3 2 56 28 455
2024 Evaluation 26 27 10 16 16 3 3 56 33 215
2024 Data sciences 21 27 20 15 14 2 1 50 30 275
2024 Policy 21 34 11 13 19 2 1 56 33 400
2024 Project management 22 32 12 15 16 1 1 56 33 910
2024 Other services to the public 21 32 13 15 15 3 2 55 31 2225
2024 None of the above 20 29 15 14 15 3 3 53 32 2935
2022 Client contact centre 37 32 11 9 6 3 1 73 15 6970
2022 Health care practitioners 36 37 6 6 9 3 2 78 16 40
2022 Federal regulators 37 33 8 11 9 2 1 72 20 310
2022 Compliance, inspection and enforcement 33 36 9 10 8 2 1 71 19 9690
2022 Communications or public affairs 33 41 10 9 4 2 1 76 13 475
2022 Access to information and privacy 38 30 15 7 6 4 1 71 13 570
2022 Security 37 36 9 8 6 3 1 75 15 500
2022 Science and technology 21 33 8 16 17 4 2 57 35 190
2022 Library services 25 30 13 10 9 0 13 63 22 35
2022 Legal services 34 30 11 11 10 1 2 67 22 165
2022 Administration and operations 35 33 10 10 9 2 1 70 19 2665
2022 Human resources 37 35 7 10 7 2 2 75 18 1395
2022 Financial management 35 36 9 9 8 2 1 74 17 625
2022 Procurement 36 34 11 8 4 4 3 75 14 85
2022 Real property 32 34 12 11 10 1 0 67 21 175
2022 Material management 35 28 13 13 10 1 0 64 23 75
2022 Information management 34 35 11 10 6 3 1 72 17 320
2022 Information technology 35 32 10 10 9 2 2 70 20 2715
2022 Internal audit 42 33 10 7 5 2 1 77 12 575
2022 Evaluation 31 33 11 11 9 3 2 67 21 275
2022 Data sciences 42 28 7 10 8 3 2 74 18 300
2022 Policy 35 34 8 8 10 3 2 72 19 370
2022 Project management 35 38 7 8 9 1 2 75 18 1060
2022 Other services to the public 35 36 10 9 6 2 1 74 16 2485
2022 None of the above 32 33 12 9 8 4 2 69 18 3300
2020 Client contact centre 34 28 14 10 7 4 2 66 19 4650
2020 Health care practitioners 30 30 24 8 8 0 0 59 17 35
2020 Federal regulators 39 30 7 9 13 1 0 70 23 210
2020 Compliance, inspection and enforcement 26 32 15 14 11 1 1 59 25 9270
2020 Communications or public affairs 38 31 10 11 5 3 1 73 17 395
2020 Access to information and privacy 32 31 15 10 7 3 3 67 17 400
2020 Security 39 27 14 15 4 1 1 67 19 260
2020 Science and technology 17 26 19 17 19 1 1 44 37 195
2020 Library services 15 32 10 27 15 0 0 47 42 25
2020 Legal services 27 31 14 16 10 0 1 59 26 135
2020 Administration and operations 32 31 13 12 9 2 2 65 21 2405
2020 Human resources 34 31 13 12 7 2 2 67 19 1165
2020 Financial management 34 30 13 12 8 0 2 66 21 615
2020 Procurement 25 34 17 11 6 2 4 63 18 80
2020 Real property 31 32 18 9 5 4 1 66 14 155
2020 Material management 25 23 23 14 9 1 4 51 25 85
2020 Information management 30 30 17 8 10 3 2 63 19 285
2020 Information technology 35 31 13 9 9 2 1 68 19 2415
2020 Internal audit 32 31 14 11 7 2 2 66 19 340
2020 Evaluation 29 35 12 13 6 3 1 67 20 150
2020 Data sciences 37 33 12 10 6 1 0 72 17 200
2020 Policy 34 29 14 11 9 2 2 65 20 415
2020 Project management 35 34 10 10 8 1 1 71 19 695
2020 Other services to the public 30 30 15 12 8 3 1 63 21 2480
2020 None of the above 27 29 17 12 10 3 1 59 23 3160
2019 Client contact centre 26 30 16 13 12 2 1 58 26 3770
2019 Health care practitioners 21 51 10 9 3 3 3 77 13 30
2019 Federal regulators 33 24 12 13 15 2 1 58 29 225
2019 Compliance, inspection and enforcement 25 31 14 14 14 1 1 57 29 8740
2019 Communications or public affairs 34 29 12 14 9 2 1 65 24 365
2019 Access to information and privacy 39 28 13 10 7 3 1 69 18 370
2019 Security 34 23 17 13 9 2 1 59 23 225
2019 Science and technology 17 27 20 14 19 1 2 45 34 180
2019 Library services 12 23 18 25 12 3 8 39 41 35
2019 Legal services 29 28 15 12 14 3 1 58 26 140
2019 Administration and operations 30 30 14 12 11 1 1 62 24 2480
2019 Human resources 32 33 11 13 9 1 1 66 22 1035
2019 Financial management 28 35 14 12 9 1 0 64 22 690
2019 Procurement 39 28 14 10 9 0 0 67 19 65
2019 Real property 32 23 18 15 12 1 0 55 27 160
2019 Material management 26 28 15 15 14 2 1 55 29 130
2019 Information management 28 30 17 11 12 1 2 59 23 320
2019 Information technology 30 29 15 12 11 2 1 60 24 2425
2019 Internal audit 26 31 15 13 10 2 2 60 25 385
2019 Evaluation 25 36 15 11 12 0 1 61 23 190
2019 Data sciences 30 30 12 13 10 4 1 63 25 235
2019 Policy 29 27 14 14 14 0 2 57 29 375
2019 Project management 32 33 13 13 8 1 1 66 21 600
2019 Other services to the public 28 29 16 12 11 2 1 60 24 2140
2019 None of the above 25 29 15 13 13 3 2 56 28 3415

Empowerment

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 28 18 13 16 0 1 53 29 4600
2024 Health care practitioners 33 29 11 12 12 2 0 63 25 45
2024 Intelligence analysts 31 33 19 11 7 0 0 64 18 360
2024 Federal regulators 32 39 13 11 6 0 0 70 17 165
2024 Compliance, inspection and enforcement 28 35 13 12 10 0 0 64 23 8820
2024 Communications or public affairs 37 35 12 9 7 0 0 72 16 445
2024 Access to information and privacy 34 33 16 8 9 0 1 68 16 425
2024 Security 34 39 11 8 7 0 0 74 16 525
2024 Science and technology 24 40 13 13 9 0 0 64 22 160
2024 Library services 45 33 0 10 13 0 0 78 22 30
2024 Legal services 31 33 15 10 11 0 0 64 21 135
2024 Administration and operations 35 36 13 10 7 0 0 71 17 2640
2024 Human resources 31 37 12 12 8 0 0 68 20 1275
2024 Financial management 35 34 12 10 8 0 0 70 18 625
2024 Procurement 33 40 14 9 4 0 0 73 13 75
2024 Real property 35 36 15 8 5 1 0 71 14 175
2024 Material management 34 44 8 8 5 0 0 78 13 85
2024 Information management 36 37 10 7 10 0 0 73 17 275
2024 Information technology 41 36 10 7 6 0 0 77 13 2255
2024 Internal audit 27 36 15 13 8 0 0 63 22 455
2024 Evaluation 32 32 17 9 9 0 1 65 18 215
2024 Data sciences 37 37 11 10 5 0 0 74 16 275
2024 Policy 30 39 11 8 12 0 0 69 20 400
2024 Project management 37 39 10 8 7 0 0 76 14 910
2024 Other services to the public 30 34 14 11 9 1 0 65 21 2230
2024 None of the above 30 33 15 10 9 1 1 65 20 2935
2022 Client contact centre 34 30 17 10 6 1 1 66 16 6960
2022 Health care practitioners 41 31 6 11 8 3 0 74 20 40
2022 Federal regulators 41 32 12 8 6 0 1 74 14 310
2022 Compliance, inspection and enforcement 33 37 13 10 7 0 0 70 16 9675
2022 Communications or public affairs 42 36 11 6 4 0 0 79 11 475
2022 Access to information and privacy 40 35 13 7 3 0 1 76 10 570
2022 Security 47 34 9 6 4 0 0 81 9 500
2022 Science and technology 39 34 11 8 7 0 0 74 15 190
2022 Library services 47 32 12 2 7 0 0 78 10 35
2022 Legal services 40 38 12 5 5 0 0 78 10 165
2022 Administration and operations 44 35 11 6 3 0 0 80 10 2665
2022 Human resources 46 35 9 6 3 0 0 81 9 1395
2022 Financial management 46 31 12 6 5 0 0 78 10 625
2022 Procurement 53 25 8 5 9 0 0 78 14 85
2022 Real property 36 42 12 5 4 1 0 78 10 175
2022 Material management 32 49 10 6 3 0 0 81 9 75
2022 Information management 41 36 15 4 4 0 1 77 8 320
2022 Information technology 46 37 9 5 3 0 0 84 8 2710
2022 Internal audit 35 36 15 10 3 0 1 72 12 570
2022 Evaluation 43 30 11 9 6 1 0 74 15 275
2022 Data sciences 46 38 8 5 3 0 0 84 8 300
2022 Policy 45 33 11 6 4 0 0 79 10 370
2022 Project management 48 37 7 6 3 0 0 85 9 1060
2022 Other services to the public 36 34 14 9 5 1 1 72 14 2485
2022 None of the above 37 34 15 8 5 0 1 72 13 3300
2020 Client contact centre 29 32 19 11 6 1 2 62 18 4635
2020 Health care practitioners 33 39 8 11 8 0 0 72 20 35
2020 Federal regulators 44 30 11 8 5 1 0 76 12 210
2020 Compliance, inspection and enforcement 28 39 15 12 5 0 0 68 17 9215
2020 Communications or public affairs 48 34 9 6 2 0 0 83 8 395
2020 Access to information and privacy 37 36 14 8 3 0 1 74 12 400
2020 Security 48 36 10 5 1 0 0 84 6 260
2020 Science and technology 27 39 15 11 7 0 0 66 18 195
2020 Library services 40 40 7 7 7 0 0 79 14 25
2020 Legal services 42 33 12 9 4 0 0 75 13 135
2020 Administration and operations 44 34 11 6 4 0 1 79 10 2380
2020 Human resources 44 36 9 8 3 0 0 80 11 1155
2020 Financial management 43 34 11 7 3 0 0 78 10 605
2020 Procurement 44 38 9 5 4 0 0 83 9 80
2020 Real property 39 41 13 4 2 0 1 81 6 155
2020 Material management 28 40 16 11 5 0 0 68 16 85
2020 Information management 38 39 11 6 5 1 1 78 11 285
2020 Information technology 44 38 10 5 2 0 0 83 7 2405
2020 Internal audit 30 37 18 10 3 0 1 68 14 340
2020 Evaluation 31 38 17 7 5 1 1 71 12 150
2020 Data sciences 45 37 12 4 1 0 0 83 5 195
2020 Policy 41 34 11 8 4 0 0 76 12 415
2020 Project management 51 34 8 6 2 0 0 84 8 690
2020 Other services to the public 32 38 15 10 4 1 1 71 14 2470
2020 None of the above 31 35 16 10 6 1 0 68 16 3140
2019 Client contact centre 23 34 18 15 8 0 1 58 24 3745
2019 Health care practitioners 26 47 19 6 3 0 0 72 9 30
2019 Federal regulators 32 34 13 15 6 0 0 66 21 225
2019 Compliance, inspection and enforcement 25 38 16 13 8 0 0 63 21 8690
2019 Communications or public affairs 39 38 11 7 5 0 0 77 12 365
2019 Access to information and privacy 37 33 16 8 5 0 1 71 12 370
2019 Security 49 32 10 5 4 0 0 81 9 225
2019 Science and technology 27 41 12 12 8 1 0 68 20 180
2019 Library services 25 42 15 10 8 0 0 67 18 30
2019 Legal services 37 32 16 8 6 1 0 69 15 135
2019 Administration and operations 38 36 13 8 4 0 0 74 13 2470
2019 Human resources 41 38 9 8 4 0 0 79 12 1025
2019 Financial management 35 40 11 10 5 1 0 75 15 685
2019 Procurement 40 48 5 6 2 0 0 88 8 65
2019 Real property 37 37 14 9 2 0 0 74 12 160
2019 Material management 35 40 11 5 7 1 2 77 12 130
2019 Information management 37 34 13 10 5 0 0 71 16 315
2019 Information technology 37 39 12 7 4 0 0 77 11 2410
2019 Internal audit 27 39 16 13 4 0 0 67 17 380
2019 Evaluation 30 39 17 10 3 0 0 69 13 190
2019 Data sciences 35 45 11 6 3 0 0 80 9 230
2019 Policy 30 39 13 11 7 0 0 69 18 370
2019 Project management 43 37 10 6 4 0 0 80 10 595
2019 Other services to the public 29 36 16 11 7 0 0 66 18 2135
2019 None of the above 27 36 17 12 7 0 0 64 19 3400

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 29 18 11 11 0 1 59 22 4605
2024 Health care practitioners 34 31 11 11 8 0 5 68 20 45
2024 Intelligence analysts 34 34 18 9 5 0 0 68 14 360
2024 Federal regulators 33 40 14 7 5 0 1 74 12 165
2024 Compliance, inspection and enforcement 30 33 18 11 8 0 0 64 19 8815
2024 Communications or public affairs 45 32 12 6 5 0 0 77 11 445
2024 Access to information and privacy 38 31 17 7 6 0 1 70 13 425
2024 Security 40 32 14 7 7 0 0 72 14 530
2024 Science and technology 27 31 18 14 10 1 0 58 24 160
2024 Library services 56 21 10 6 6 0 0 77 13 30
2024 Legal services 35 33 15 6 10 1 1 68 17 135
2024 Administration and operations 40 33 14 7 6 0 0 73 13 2640
2024 Human resources 39 36 13 7 5 0 0 75 12 1275
2024 Financial management 39 35 11 7 6 1 0 75 14 625
2024 Procurement 30 38 23 5 4 0 0 68 9 75
2024 Real property 41 32 10 9 7 1 0 73 16 175
2024 Material management 31 36 17 12 5 0 0 66 17 85
2024 Information management 41 33 12 6 8 0 1 75 13 275
2024 Information technology 44 33 13 5 5 0 0 77 10 2255
2024 Internal audit 28 37 18 9 6 0 1 66 15 460
2024 Evaluation 37 31 16 5 9 0 1 69 14 215
2024 Data sciences 46 32 10 5 6 1 0 78 11 275
2024 Policy 30 37 14 9 9 0 1 67 18 395
2024 Project management 45 35 10 6 4 0 0 80 10 910
2024 Other services to the public 32 32 18 10 7 0 1 65 17 2230
2024 None of the above 33 32 19 8 6 1 1 67 14 2940
2022 Client contact centre 40 30 16 8 5 0 2 71 13 6965
2022 Health care practitioners 40 31 11 8 7 3 0 74 15 40
2022 Federal regulators 39 33 14 7 6 0 1 72 14 310
2022 Compliance, inspection and enforcement 36 36 16 7 5 0 0 72 12 9685
2022 Communications or public affairs 52 29 11 5 2 0 0 82 7 475
2022 Access to information and privacy 45 33 14 5 2 1 1 79 7 570
2022 Security 50 32 9 6 2 0 0 82 8 500
2022 Science and technology 40 33 11 7 8 0 1 74 15 190
2022 Library services 53 24 15 8 0 0 0 77 8 35
2022 Legal services 40 32 15 7 5 1 1 73 12 165
2022 Administration and operations 49 32 11 5 3 0 0 81 7 2670
2022 Human resources 51 33 10 4 2 0 0 84 6 1395
2022 Financial management 48 33 10 4 5 0 0 82 8 625
2022 Procurement 53 33 8 6 0 0 0 86 6 85
2022 Real property 37 38 15 8 3 0 0 75 11 175
2022 Material management 42 37 18 4 0 0 0 78 4 75
2022 Information management 46 33 13 4 4 0 0 79 8 320
2022 Information technology 49 35 10 3 3 0 0 83 6 2715
2022 Internal audit 40 35 15 7 2 0 1 75 9 570
2022 Evaluation 43 34 12 6 4 0 1 78 10 275
2022 Data sciences 54 33 7 4 2 0 1 87 5 300
2022 Policy 46 36 9 4 5 0 0 82 9 370
2022 Project management 55 30 9 3 3 0 0 85 6 1060
2022 Other services to the public 40 33 15 7 4 0 1 74 11 2485
2022 None of the above 41 32 16 6 4 0 1 74 10 3300
2020 Client contact centre 31 31 20 10 5 1 2 63 16 4645
2020 Health care practitioners 37 32 11 14 6 0 0 70 19 35
2020 Federal regulators 43 28 10 10 7 1 1 73 17 210
2020 Compliance, inspection and enforcement 31 36 18 10 5 0 0 66 15 9255
2020 Communications or public affairs 51 32 8 7 2 0 0 84 9 395
2020 Access to information and privacy 40 31 15 9 2 2 0 73 12 400
2020 Security 52 31 13 3 1 0 0 83 4 260
2020 Science and technology 26 36 20 9 9 0 0 62 18 195
2020 Library services 36 46 7 3 7 0 0 83 10 25
2020 Legal services 37 29 20 6 8 0 0 66 14 135
2020 Administration and operations 48 30 13 5 3 0 0 78 9 2395
2020 Human resources 50 32 9 7 2 0 0 82 9 1165
2020 Financial management 47 33 11 5 3 0 0 81 9 610
2020 Procurement 43 31 19 4 4 0 0 74 7 80
2020 Real property 46 37 10 3 3 0 1 83 6 155
2020 Material management 33 35 21 6 3 0 1 69 9 85
2020 Information management 44 32 12 7 5 0 0 77 12 285
2020 Information technology 46 34 12 5 3 0 0 80 7 2415
2020 Internal audit 34 33 21 8 4 0 1 67 12 340
2020 Evaluation 34 34 16 10 4 1 1 69 14 150
2020 Data sciences 53 35 8 4 0 0 0 88 4 200
2020 Policy 40 36 12 7 5 0 0 76 12 415
2020 Project management 55 30 8 5 2 0 0 84 8 695
2020 Other services to the public 35 34 18 8 4 1 1 70 12 2475
2020 None of the above 35 33 18 8 5 1 1 69 13 3155
2019 Client contact centre 25 32 21 12 8 1 1 58 20 3760
2019 Health care practitioners 31 30 22 6 6 0 5 64 13 30
2019 Federal regulators 31 29 15 14 10 1 0 61 24 225
2019 Compliance, inspection and enforcement 27 35 19 11 8 0 0 62 19 8730
2019 Communications or public affairs 44 32 12 6 4 0 1 77 10 365
2019 Access to information and privacy 36 36 16 7 3 0 1 73 11 365
2019 Security 49 33 8 5 4 0 0 82 9 225
2019 Science and technology 25 35 19 12 8 0 1 61 21 180
2019 Library services 28 41 16 15 0 0 0 69 15 30
2019 Legal services 35 32 17 6 10 1 0 67 15 140
2019 Administration and operations 43 32 14 7 4 0 0 75 11 2475
2019 Human resources 47 32 11 6 3 0 0 79 10 1030
2019 Financial management 38 35 14 8 4 0 0 74 12 685
2019 Procurement 44 40 6 6 4 0 0 84 10 65
2019 Real property 42 35 14 7 3 0 0 76 10 160
2019 Material management 38 35 14 7 4 0 1 74 12 130
2019 Information management 38 31 18 7 6 1 0 69 13 315
2019 Information technology 39 35 15 6 4 0 0 75 10 2420
2019 Internal audit 28 37 21 9 4 1 0 65 14 380
2019 Evaluation 32 31 21 13 3 0 0 63 17 190
2019 Data sciences 50 30 13 4 3 0 0 80 7 235
2019 Policy 35 35 15 8 8 0 0 70 16 375
2019 Project management 49 30 10 8 4 0 0 79 11 600
2019 Other services to the public 33 32 19 9 7 0 1 65 15 2140
2019 None of the above 31 33 19 10 7 0 0 64 16 3410

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 36 13 8 5 0 0 74 13 4600
2024 Health care practitioners 44 30 9 14 4 0 0 73 17 45
2024 Intelligence analysts 37 35 16 9 3 0 1 72 12 360
2024 Federal regulators 36 42 12 8 3 0 0 77 11 165
2024 Compliance, inspection and enforcement 34 39 14 8 5 0 0 73 13 8825
2024 Communications or public affairs 42 35 11 5 6 0 0 78 11 445
2024 Access to information and privacy 45 30 13 5 6 0 0 76 11 425
2024 Security 41 36 13 6 5 0 0 77 10 530
2024 Science and technology 26 46 12 10 6 0 0 72 16 160
2024 Library services 55 27 6 7 6 0 0 81 13 30
2024 Legal services 35 40 13 8 4 0 0 75 12 135
2024 Administration and operations 41 36 11 7 4 0 0 78 11 2640
2024 Human resources 38 40 9 8 5 0 0 78 13 1275
2024 Financial management 40 39 11 5 5 0 0 79 10 625
2024 Procurement 40 39 10 7 0 4 0 82 8 75
2024 Real property 45 32 10 7 5 1 0 77 13 175
2024 Material management 35 42 11 8 3 0 1 78 11 85
2024 Information management 45 30 12 5 6 0 0 76 12 275
2024 Information technology 45 33 12 6 4 0 0 78 10 2255
2024 Internal audit 35 39 14 7 4 0 0 75 11 455
2024 Evaluation 42 37 11 4 5 0 0 79 10 215
2024 Data sciences 39 37 10 7 6 1 0 76 13 275
2024 Policy 32 38 12 8 8 0 1 71 16 400
2024 Project management 38 38 11 9 3 0 0 76 13 910
2024 Other services to the public 39 39 12 7 4 0 0 78 10 2230
2024 None of the above 37 36 15 7 5 0 0 74 12 2940
2022 Client contact centre 54 33 8 4 2 0 0 87 5 6970
2022 Health care practitioners 56 34 4 4 2 0 0 89 6 40
2022 Federal regulators 47 32 12 6 3 0 0 79 9 310
2022 Compliance, inspection and enforcement 41 39 11 6 3 0 0 80 9 9685
2022 Communications or public affairs 50 36 6 5 3 0 0 86 8 475
2022 Access to information and privacy 52 35 8 3 2 0 0 87 4 570
2022 Security 52 34 8 4 2 0 0 86 6 500
2022 Science and technology 43 34 13 7 1 0 1 78 9 190
2022 Library services 65 28 4 0 2 0 0 93 2 35
2022 Legal services 42 40 8 7 2 1 0 83 9 165
2022 Administration and operations 50 35 9 4 2 0 0 85 5 2670
2022 Human resources 54 34 6 4 2 0 0 88 6 1395
2022 Financial management 52 33 7 5 3 0 0 85 8 625
2022 Procurement 57 29 9 2 3 0 0 86 5 85
2022 Real property 42 38 11 6 4 0 0 80 9 175
2022 Material management 38 42 10 8 2 0 0 80 10 75
2022 Information management 44 37 12 5 1 0 0 81 7 320
2022 Information technology 51 35 9 3 2 0 0 86 5 2710
2022 Internal audit 45 42 8 4 1 0 0 87 5 575
2022 Evaluation 52 34 8 5 1 0 0 86 6 275
2022 Data sciences 50 38 7 3 2 0 0 88 5 295
2022 Policy 49 37 8 3 2 0 0 87 5 370
2022 Project management 50 34 8 5 3 0 0 84 8 1060
2022 Other services to the public 48 36 9 4 2 0 0 85 6 2480
2022 None of the above 45 36 11 5 3 0 1 81 8 3300
2020 Client contact centre 43 40 9 5 2 0 0 84 7 4610
2020 Health care practitioners 43 40 6 9 3 0 0 83 11 35
2020 Federal regulators 42 34 15 6 3 1 0 76 9 205
2020 Compliance, inspection and enforcement 34 44 12 7 3 0 0 78 10 9165
2020 Communications or public affairs 48 39 6 4 1 0 0 88 6 395
2020 Access to information and privacy 42 41 9 6 2 0 0 84 7 395
2020 Security 51 35 7 4 1 0 1 87 6 255
2020 Science and technology 30 47 13 7 3 0 0 78 10 195
2020 Library services 51 45 0 4 0 0 0 96 4 25
2020 Legal services 35 43 11 9 2 0 0 79 11 135
2020 Administration and operations 48 36 9 5 2 0 0 84 7 2375
2020 Human resources 48 37 7 5 2 0 0 86 7 1145
2020 Financial management 44 41 9 5 1 0 0 85 6 605
2020 Procurement 44 44 8 5 0 0 0 87 5 80
2020 Real property 44 38 9 6 2 0 1 83 8 150
2020 Material management 41 37 15 7 1 0 0 78 8 85
2020 Information management 43 40 10 2 4 0 0 84 6 280
2020 Information technology 46 38 10 4 1 0 0 85 6 2405
2020 Internal audit 39 45 10 4 1 0 0 85 5 335
2020 Evaluation 38 40 14 7 1 0 0 79 7 150
2020 Data sciences 41 44 6 5 1 1 0 87 7 200
2020 Policy 41 41 8 6 4 0 0 82 10 415
2020 Project management 47 37 9 4 2 0 1 85 6 690
2020 Other services to the public 42 41 9 6 2 0 0 84 7 2465
2020 None of the above 38 39 13 6 3 0 0 78 9 3120
2019 Client contact centre 34 43 12 7 3 0 0 78 10 3715
2019 Health care practitioners 34 46 10 6 3 0 0 81 10 30
2019 Federal regulators 36 38 12 9 4 0 0 75 13 225
2019 Compliance, inspection and enforcement 30 44 13 9 4 0 0 74 13 8610
2019 Communications or public affairs 40 39 11 6 3 0 1 80 9 360
2019 Access to information and privacy 45 38 7 8 2 0 0 83 10 360
2019 Security 53 33 7 4 2 0 0 86 7 220
2019 Science and technology 33 44 13 8 1 0 1 77 10 180
2019 Library services 38 25 15 9 8 0 5 67 17 35
2019 Legal services 36 36 10 11 6 1 0 73 17 135
2019 Administration and operations 43 38 10 6 3 0 0 81 9 2440
2019 Human resources 46 36 9 6 3 0 0 82 9 1020
2019 Financial management 40 42 9 7 2 0 0 83 8 675
2019 Procurement 52 35 8 3 2 0 0 87 5 65
2019 Real property 43 40 9 5 4 0 0 83 9 155
2019 Material management 44 38 6 7 4 0 2 83 11 130
2019 Information management 37 39 14 7 2 0 1 77 9 315
2019 Information technology 41 39 11 5 3 0 0 80 8 2390
2019 Internal audit 33 45 15 4 2 0 0 79 6 375
2019 Evaluation 34 45 15 6 1 0 0 79 7 185
2019 Data sciences 40 41 11 5 2 0 1 82 7 230
2019 Policy 33 43 12 8 4 0 1 76 12 365
2019 Project management 43 34 12 8 2 0 0 78 10 585
2019 Other services to the public 39 38 12 8 3 0 0 77 11 2110
2019 None of the above 34 41 14 7 3 0 0 75 11 3365

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 29 21 11 10 7 2 53 24 4595
2024 Health care practitioners 31 32 8 22 6 0 2 64 28 45
2024 Intelligence analysts 18 36 20 12 7 6 0 58 21 360
2024 Federal regulators 22 39 19 8 7 5 1 65 15 165
2024 Compliance, inspection and enforcement 18 33 21 12 9 6 1 54 23 8820
2024 Communications or public affairs 23 40 17 9 6 6 0 67 16 440
2024 Access to information and privacy 24 31 23 9 6 4 2 59 17 425
2024 Security 25 41 13 12 6 4 0 68 18 530
2024 Science and technology 16 36 18 14 12 4 0 54 27 155
2024 Library services 28 16 20 26 3 7 0 47 31 30
2024 Legal services 18 31 22 13 9 6 1 53 24 135
2024 Administration and operations 24 36 19 9 7 4 1 63 17 2640
2024 Human resources 21 40 17 12 6 4 1 63 18 1275
2024 Financial management 23 37 18 7 8 5 1 64 16 625
2024 Procurement 23 44 13 9 5 6 0 71 15 75
2024 Real property 23 38 22 8 6 2 0 64 14 175
2024 Material management 26 27 22 18 4 1 2 54 23 85
2024 Information management 25 32 16 10 9 6 1 62 21 275
2024 Information technology 26 37 18 8 6 4 1 66 15 2255
2024 Internal audit 16 33 23 13 5 8 2 55 20 455
2024 Evaluation 24 32 19 12 7 5 0 60 20 215
2024 Data sciences 26 38 19 10 5 2 0 65 16 275
2024 Policy 19 35 17 12 11 4 1 57 25 400
2024 Project management 23 42 19 8 5 2 0 67 13 910
2024 Other services to the public 21 34 20 9 8 7 1 60 18 2230
2024 None of the above 20 32 22 10 8 7 2 56 20 2940
2022 Client contact centre 31 30 18 7 4 9 2 68 11 6970
2022 Health care practitioners 39 34 6 13 2 6 0 77 16 40
2022 Federal regulators 31 30 19 9 6 4 1 64 16 310
2022 Compliance, inspection and enforcement 25 36 18 9 5 6 1 65 16 9690
2022 Communications or public affairs 32 41 16 5 2 3 0 75 8 475
2022 Access to information and privacy 34 35 18 5 2 6 1 74 7 570
2022 Security 36 36 14 7 3 3 1 76 10 500
2022 Science and technology 22 34 18 12 9 6 0 59 22 190
2022 Library services 44 37 10 5 4 0 0 80 9 35
2022 Legal services 24 36 18 9 6 6 1 64 17 165
2022 Administration and operations 32 39 15 6 3 4 0 74 10 2670
2022 Human resources 33 43 13 6 2 3 0 78 8 1395
2022 Financial management 34 35 18 7 4 2 1 71 11 625
2022 Procurement 40 38 9 7 2 3 2 82 9 85
2022 Real property 30 40 15 10 2 2 0 72 12 175
2022 Material management 27 36 16 11 2 8 0 69 14 75
2022 Information management 30 42 17 4 4 2 1 74 9 320
2022 Information technology 34 37 15 6 3 4 0 75 9 2710
2022 Internal audit 28 38 18 6 3 6 1 71 9 575
2022 Evaluation 29 37 18 9 4 3 1 68 13 275
2022 Data sciences 38 37 11 7 2 4 0 79 10 300
2022 Policy 27 39 16 8 4 4 2 71 13 370
2022 Project management 35 40 13 7 3 2 0 77 10 1060
2022 Other services to the public 30 35 17 7 4 6 1 69 13 2480
2022 None of the above 28 33 18 8 5 7 2 67 13 3300
2020 Client contact centre 25 36 20 8 3 7 1 67 12 4640
2020 Health care practitioners 32 44 8 8 6 0 3 77 14 35
2020 Federal regulators 33 35 13 13 2 4 0 71 16 215
2020 Compliance, inspection and enforcement 20 40 20 10 4 5 0 63 15 9260
2020 Communications or public affairs 29 46 14 6 1 4 0 78 7 395
2020 Access to information and privacy 26 37 19 8 3 5 2 68 12 400
2020 Security 33 44 14 4 1 3 0 80 5 260
2020 Science and technology 18 39 20 11 9 4 0 59 21 195
2020 Library services 16 47 22 7 8 0 0 63 15 25
2020 Legal services 24 38 22 7 5 4 1 64 12 135
2020 Administration and operations 34 40 15 6 2 3 0 77 8 2395
2020 Human resources 33 44 13 6 1 3 0 79 7 1160
2020 Financial management 34 41 14 5 3 3 1 77 8 610
2020 Procurement 34 45 15 2 1 2 0 81 4 80
2020 Real property 27 49 13 5 2 3 0 79 7 155
2020 Material management 27 39 19 7 3 6 0 70 11 85
2020 Information management 26 43 18 3 4 4 1 73 7 285
2020 Information technology 31 43 13 6 2 4 1 78 8 2410
2020 Internal audit 24 40 21 6 2 7 1 68 9 340
2020 Evaluation 20 45 18 8 5 4 0 67 14 150
2020 Data sciences 33 43 11 6 1 5 0 81 8 200
2020 Policy 31 41 13 9 3 3 0 74 13 415
2020 Project management 34 42 14 5 2 2 0 78 8 695
2020 Other services to the public 26 39 19 8 3 5 1 69 11 2475
2020 None of the above 25 38 20 8 4 5 1 67 12 3155
2019 Client contact centre 20 35 23 10 5 5 1 59 16 3750
2019 Health care practitioners 35 43 15 0 3 3 0 81 3 30
2019 Federal regulators 28 32 19 10 6 5 0 63 17 225
2019 Compliance, inspection and enforcement 17 38 21 12 6 5 0 58 19 8730
2019 Communications or public affairs 24 44 16 9 2 4 0 71 12 365
2019 Access to information and privacy 26 38 22 6 2 4 1 68 9 370
2019 Security 32 41 16 7 2 2 0 75 9 225
2019 Science and technology 20 34 22 15 6 4 0 56 22 180
2019 Library services 23 44 27 0 6 0 0 67 6 35
2019 Legal services 24 36 18 12 7 3 0 62 20 140
2019 Administration and operations 28 41 17 7 3 3 1 71 11 2475
2019 Human resources 29 46 13 6 2 2 1 78 8 1035
2019 Financial management 26 42 17 8 4 3 0 71 12 685
2019 Procurement 27 47 18 3 3 1 0 76 6 65
2019 Real property 28 45 12 9 2 3 0 76 11 160
2019 Material management 28 45 14 7 3 1 1 75 10 130
2019 Information management 22 43 18 11 3 2 0 67 14 320
2019 Information technology 27 40 18 7 3 4 1 71 11 2420
2019 Internal audit 19 38 27 8 3 5 1 61 11 385
2019 Evaluation 19 36 24 11 4 7 0 59 15 190
2019 Data sciences 24 47 16 6 2 4 0 75 8 235
2019 Policy 19 45 19 8 4 5 0 68 13 375
2019 Project management 29 42 15 7 3 3 0 74 11 595
2019 Other services to the public 21 38 21 9 4 6 1 63 15 2140
2019 None of the above 21 36 21 10 6 5 1 60 17 3410

Work-life balance and workload

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 30 12 11 12 0 0 65 24 4600
2024 Health care practitioners 51 39 2 2 5 0 0 91 7 45
2024 Intelligence analysts 33 36 8 13 8 0 1 70 22 360
2024 Federal regulators 41 30 8 11 10 0 0 71 21 165
2024 Compliance, inspection and enforcement 37 33 10 10 10 0 0 70 20 8820
2024 Communications or public affairs 38 30 9 11 11 0 0 68 22 445
2024 Access to information and privacy 44 30 9 8 9 0 0 74 17 425
2024 Security 43 27 11 8 9 0 0 71 18 530
2024 Science and technology 30 33 12 17 7 0 1 64 24 155
2024 Library services 37 31 10 13 10 0 0 67 23 30
2024 Legal services 34 32 12 9 13 1 0 67 21 135
2024 Administration and operations 40 31 9 9 9 0 0 72 19 2640
2024 Human resources 41 31 8 10 10 0 0 72 20 1275
2024 Financial management 38 33 8 11 11 0 0 71 21 625
2024 Procurement 45 30 6 8 11 0 0 75 19 75
2024 Real property 46 28 5 8 13 0 0 74 21 175
2024 Material management 54 20 9 8 9 0 0 74 17 80
2024 Information management 42 29 9 9 9 1 1 72 19 275
2024 Information technology 48 29 9 7 7 0 0 77 14 2255
2024 Internal audit 41 32 10 9 8 0 0 73 17 460
2024 Evaluation 43 26 9 8 13 0 1 70 22 215
2024 Data sciences 41 30 9 11 10 0 0 71 20 275
2024 Policy 30 33 9 11 17 1 0 63 28 400
2024 Project management 39 28 9 10 13 0 0 68 23 910
2024 Other services to the public 41 30 12 8 9 0 0 71 17 2230
2024 None of the above 40 30 11 10 9 0 0 70 19 2935
2022 Client contact centre 59 28 6 3 2 0 0 88 6 6970
2022 Health care practitioners 58 33 2 5 2 0 0 91 7 40
2022 Federal regulators 57 27 8 4 2 0 1 85 6 310
2022 Compliance, inspection and enforcement 55 30 7 5 3 0 0 85 8 9690
2022 Communications or public affairs 57 28 5 6 4 0 0 85 11 475
2022 Access to information and privacy 64 26 6 2 1 0 0 90 3 570
2022 Security 56 29 6 4 3 0 1 87 7 500
2022 Science and technology 57 23 11 5 2 0 1 82 8 190
2022 Library services 80 13 2 2 2 0 0 93 5 35
2022 Legal services 55 31 6 5 2 0 0 87 7 165
2022 Administration and operations 59 27 6 4 3 0 0 86 7 2665
2022 Human resources 59 26 7 5 3 0 0 85 8 1395
2022 Financial management 64 24 5 4 3 0 0 88 7 625
2022 Procurement 57 25 2 5 10 0 0 82 16 85
2022 Real property 55 28 9 3 4 1 0 84 7 175
2022 Material management 43 42 6 4 3 0 1 87 7 75
2022 Information management 54 31 8 5 1 0 1 85 6 320
2022 Information technology 59 27 7 3 3 0 0 87 6 2715
2022 Internal audit 57 31 6 3 3 0 0 88 6 570
2022 Evaluation 60 28 6 3 3 0 0 89 6 275
2022 Data sciences 66 24 6 2 2 0 0 90 4 300
2022 Policy 57 28 5 6 4 1 0 86 10 370
2022 Project management 57 27 6 5 4 0 0 85 9 1060
2022 Other services to the public 60 28 6 3 2 0 0 88 6 2480
2022 None of the above 57 28 7 4 3 0 1 85 7 3300
2020 Client contact centre 49 32 10 5 2 1 1 82 8 4650
2020 Health care practitioners 43 45 0 9 3 0 0 89 11 35
2020 Federal regulators 55 25 12 5 2 0 0 80 7 210
2020 Compliance, inspection and enforcement 50 33 9 5 2 0 0 84 7 9235
2020 Communications or public affairs 55 29 6 7 2 0 0 84 10 395
2020 Access to information and privacy 52 31 8 5 2 0 2 84 8 400
2020 Security 58 29 6 4 2 0 1 88 6 260
2020 Science and technology 48 31 12 6 2 1 0 80 8 195
2020 Library services 36 57 7 0 0 0 0 93 0 25
2020 Legal services 51 28 11 6 3 1 0 80 9 135
2020 Administration and operations 55 30 7 5 2 0 0 86 7 2395
2020 Human resources 60 27 6 5 3 0 0 87 7 1165
2020 Financial management 56 28 7 6 2 0 0 84 8 610
2020 Procurement 57 35 5 1 1 0 0 92 3 80
2020 Real property 58 28 8 6 0 0 0 86 6 155
2020 Material management 49 29 12 6 2 0 2 79 8 85
2020 Information management 56 26 12 4 3 0 0 81 7 285
2020 Information technology 54 31 8 5 2 0 0 85 7 2410
2020 Internal audit 51 35 8 4 1 0 1 87 5 340
2020 Evaluation 54 30 8 2 4 1 1 85 6 150
2020 Data sciences 56 31 7 6 0 0 0 87 6 200
2020 Policy 55 30 5 7 3 0 0 85 10 415
2020 Project management 58 28 5 6 2 0 0 86 9 695
2020 Other services to the public 53 31 9 5 2 1 0 84 7 2470
2020 None of the above 49 32 9 5 3 0 1 82 9 3155
2019 Client contact centre 42 34 11 8 4 0 1 77 12 3750
2019 Health care practitioners 36 40 20 0 3 0 0 77 3 30
2019 Federal regulators 51 33 5 4 6 0 1 84 11 225
2019 Compliance, inspection and enforcement 49 34 9 6 3 0 0 83 9 8710
2019 Communications or public affairs 53 31 8 6 3 0 0 84 8 365
2019 Access to information and privacy 55 29 9 5 2 0 1 85 7 370
2019 Security 62 28 3 3 3 0 0 91 6 225
2019 Science and technology 51 34 10 3 1 0 0 86 4 180
2019 Library services 52 23 5 3 11 5 0 79 15 35
2019 Legal services 52 28 7 7 5 1 0 81 13 140
2019 Administration and operations 54 30 7 5 3 0 0 85 8 2470
2019 Human resources 60 28 5 5 2 0 0 88 8 1030
2019 Financial management 52 31 8 6 3 0 0 84 9 685
2019 Procurement 59 26 11 1 3 0 0 84 4 65
2019 Real property 58 25 9 6 3 0 0 83 8 160
2019 Material management 53 28 7 7 3 0 1 82 10 130
2019 Information management 47 32 10 8 3 0 0 79 11 320
2019 Information technology 52 31 9 6 3 0 0 83 8 2420
2019 Internal audit 54 31 8 4 2 0 1 87 6 385
2019 Evaluation 47 31 15 5 2 0 0 78 7 190
2019 Data sciences 52 33 9 4 2 0 0 85 6 235
2019 Policy 51 30 7 8 3 1 0 82 11 375
2019 Project management 57 31 4 5 2 0 0 88 8 600
2019 Other services to the public 50 31 9 6 3 0 0 82 9 2140
2019 None of the above 47 32 10 6 4 0 1 80 10 3405

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 25 9 3 2 0 3 86 5 4605
2024 Health care practitioners 58 32 6 3 0 0 0 90 3 45
2024 Intelligence analysts 48 32 14 4 2 0 0 80 6 360
2024 Federal regulators 39 37 15 5 4 0 1 77 9 165
2024 Compliance, inspection and enforcement 42 33 16 5 3 0 1 76 8 8830
2024 Communications or public affairs 42 37 11 6 4 0 1 79 10 445
2024 Access to information and privacy 50 27 12 5 5 0 0 77 10 425
2024 Security 47 30 14 5 3 1 0 78 8 530
2024 Science and technology 51 30 14 4 1 0 0 82 4 160
2024 Library services 40 40 10 0 10 0 0 80 10 30
2024 Legal services 43 32 13 7 4 0 1 76 11 135
2024 Administration and operations 48 32 12 5 3 0 0 80 8 2640
2024 Human resources 42 29 17 7 4 0 0 72 12 1275
2024 Financial management 46 33 13 5 3 0 1 80 8 625
2024 Procurement 56 26 12 3 1 0 1 83 5 75
2024 Real property 52 26 15 6 2 0 1 78 8 175
2024 Material management 61 27 7 0 2 0 3 90 2 85
2024 Information management 50 30 14 3 2 0 0 81 5 275
2024 Information technology 52 31 10 4 2 0 1 83 6 2255
2024 Internal audit 48 32 14 3 2 0 0 81 5 455
2024 Evaluation 45 31 13 8 2 0 2 77 10 215
2024 Data sciences 50 33 12 3 1 0 0 83 4 275
2024 Policy 38 31 18 8 4 1 0 70 12 400
2024 Project management 45 31 14 6 3 0 0 77 9 915
2024 Other services to the public 48 32 14 3 2 0 1 80 5 2230
2024 None of the above 48 30 13 4 3 0 1 80 7 2940
2022 Client contact centre 62 24 7 2 1 0 3 89 4 6975
2022 Health care practitioners 71 23 6 0 0 0 0 94 0 40
2022 Federal regulators 46 32 14 4 2 0 2 79 6 310
2022 Compliance, inspection and enforcement 44 33 14 5 2 1 1 78 7 9700
2022 Communications or public affairs 47 29 16 6 2 0 0 76 8 475
2022 Access to information and privacy 49 34 10 3 3 0 1 84 6 570
2022 Security 43 31 14 5 5 0 2 76 10 500
2022 Science and technology 53 31 10 3 3 0 0 84 6 190
2022 Library services 56 30 5 4 2 0 2 88 7 35
2022 Legal services 51 26 14 5 2 0 1 79 7 165
2022 Administration and operations 48 31 11 6 3 0 0 79 9 2670
2022 Human resources 37 33 17 9 4 0 0 70 13 1395
2022 Financial management 47 33 14 4 1 0 0 81 5 625
2022 Procurement 44 35 14 5 1 1 0 80 6 85
2022 Real property 46 35 12 4 2 1 0 81 6 175
2022 Material management 56 25 12 1 4 0 2 82 6 75
2022 Information management 54 31 7 4 2 0 2 86 7 320
2022 Information technology 55 30 9 4 2 0 0 85 6 2715
2022 Internal audit 50 37 10 2 1 0 0 87 3 575
2022 Evaluation 52 30 12 3 1 1 1 83 4 275
2022 Data sciences 53 34 8 3 3 0 0 87 5 300
2022 Policy 47 28 14 6 3 1 1 76 9 370
2022 Project management 43 32 16 6 3 0 0 75 9 1060
2022 Other services to the public 50 30 13 4 1 0 2 81 6 2485
2022 None of the above 49 31 12 4 2 1 2 81 6 3305
2020 Client contact centre 57 27 8 2 1 1 3 88 4 4620
2020 Health care practitioners 52 33 11 3 0 0 0 86 3 35
2020 Federal regulators 51 29 14 3 2 0 0 81 5 210
2020 Compliance, inspection and enforcement 44 35 14 4 2 0 1 79 6 9190
2020 Communications or public affairs 39 33 18 6 3 0 0 72 10 395
2020 Access to information and privacy 47 30 12 5 3 1 3 79 8 400
2020 Security 45 35 13 3 3 0 0 81 6 255
2020 Science and technology 45 35 16 2 0 0 0 81 3 195
2020 Library services 41 41 18 0 0 0 0 82 0 25
2020 Legal services 47 24 14 11 4 0 1 72 14 135
2020 Administration and operations 48 31 13 5 3 0 0 79 8 2380
2020 Human resources 37 34 16 8 5 0 1 72 13 1160
2020 Financial management 47 34 14 4 2 0 0 81 5 610
2020 Procurement 33 47 13 5 1 0 1 81 6 80
2020 Real property 42 32 18 4 2 1 1 75 6 155
2020 Material management 62 25 12 1 0 0 0 87 1 85
2020 Information management 49 32 10 4 3 0 1 83 7 280
2020 Information technology 43 36 13 6 3 0 0 79 8 2400
2020 Internal audit 47 38 12 1 1 0 0 85 2 335
2020 Evaluation 53 30 12 2 1 2 0 85 3 150
2020 Data sciences 43 34 12 7 3 1 1 78 10 200
2020 Policy 45 30 15 6 3 0 0 76 9 415
2020 Project management 38 33 18 7 4 0 0 71 11 695
2020 Other services to the public 52 30 12 3 1 1 1 84 4 2460
2020 None of the above 48 31 13 4 2 1 1 81 6 3135
2019 Client contact centre 54 27 11 3 1 0 3 84 5 3750
2019 Health care practitioners 46 29 17 3 0 0 5 79 3 30
2019 Federal regulators 48 31 14 5 2 0 0 79 7 220
2019 Compliance, inspection and enforcement 40 34 17 5 3 0 1 75 8 8660
2019 Communications or public affairs 45 35 13 5 2 0 0 80 7 365
2019 Access to information and privacy 52 28 14 4 2 0 0 81 5 365
2019 Security 48 37 10 3 1 0 1 86 4 225
2019 Science and technology 48 35 13 4 0 0 0 83 4 180
2019 Library services 33 36 18 10 0 0 3 72 10 30
2019 Legal services 36 31 16 7 7 1 1 69 14 140
2019 Administration and operations 47 32 14 5 2 0 0 79 7 2465
2019 Human resources 38 31 19 8 4 0 0 70 12 1025
2019 Financial management 45 36 14 4 1 0 0 81 5 685
2019 Procurement 52 28 15 4 0 0 0 80 4 65
2019 Real property 46 27 16 6 4 1 1 74 10 160
2019 Material management 58 31 6 2 1 1 1 91 3 130
2019 Information management 47 32 13 4 2 1 1 81 6 315
2019 Information technology 49 33 12 5 2 0 0 82 6 2415
2019 Internal audit 53 32 10 3 0 0 0 87 4 380
2019 Evaluation 44 38 12 4 2 1 0 82 6 190
2019 Data sciences 55 30 11 2 2 0 0 85 4 235
2019 Policy 44 35 15 6 1 0 0 78 7 375
2019 Project management 41 33 17 5 3 0 1 75 8 595
2019 Other services to the public 47 31 14 4 2 0 1 80 6 2125
2019 None of the above 46 31 15 4 2 0 1 79 7 3375

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 18 9 3 7 3 13 77 12 4600
2024 Health care practitioners 76 11 5 4 3 2 0 88 7 45
2024 Intelligence analysts 64 27 3 1 2 1 1 93 4 360
2024 Federal regulators 70 18 6 1 2 1 3 91 3 165
2024 Compliance, inspection and enforcement 67 20 5 2 2 2 2 91 4 8825
2024 Communications or public affairs 71 17 4 3 2 1 2 90 6 445
2024 Access to information and privacy 69 17 5 2 3 2 2 90 5 425
2024 Security 71 18 4 3 2 1 2 91 5 530
2024 Science and technology 63 23 5 2 4 2 0 88 6 160
2024 Library services 76 10 3 0 0 3 7 96 0 30
2024 Legal services 72 15 3 4 1 2 2 91 6 135
2024 Administration and operations 67 20 5 2 2 1 3 90 5 2640
2024 Human resources 69 19 4 3 2 1 2 91 5 1275
2024 Financial management 68 21 5 2 2 1 1 91 4 625
2024 Procurement 62 21 4 3 3 6 1 90 6 75
2024 Real property 71 18 6 1 2 0 1 90 4 175
2024 Material management 42 19 7 5 9 5 13 74 17 85
2024 Information management 71 20 3 1 1 2 1 94 3 275
2024 Information technology 68 21 4 2 1 2 2 92 3 2255
2024 Internal audit 63 24 5 2 2 2 1 90 5 460
2024 Evaluation 64 19 8 1 2 0 5 88 4 215
2024 Data sciences 72 15 5 1 3 1 2 90 5 275
2024 Policy 68 19 5 1 3 2 0 90 4 395
2024 Project management 72 19 3 2 2 1 1 92 4 915
2024 Other services to the public 68 19 5 3 2 2 2 90 4 2230
2024 None of the above 64 20 6 2 2 2 3 89 5 2930
2022 Client contact centre 57 16 7 3 2 5 11 86 6 6970
2022 Health care practitioners 81 10 0 0 2 0 7 97 3 40
2022 Federal regulators 71 19 2 2 2 2 3 94 3 310
2022 Compliance, inspection and enforcement 70 19 4 1 1 2 2 93 3 9695
2022 Communications or public affairs 70 18 4 2 1 2 3 93 3 475
2022 Access to information and privacy 73 16 4 1 1 2 2 93 2 570
2022 Security 71 17 5 2 1 2 2 92 3 500
2022 Science and technology 66 25 2 2 1 3 2 95 3 190
2022 Library services 85 8 0 0 0 3 5 100 0 35
2022 Legal services 68 22 4 1 1 2 2 94 2 165
2022 Administration and operations 70 19 5 2 1 2 2 92 3 2670
2022 Human resources 73 19 3 2 1 2 1 94 3 1395
2022 Financial management 75 16 4 1 1 2 1 94 2 625
2022 Procurement 77 17 2 0 1 1 1 97 1 85
2022 Real property 68 23 3 1 3 0 1 93 4 175
2022 Material management 44 20 19 0 3 1 12 74 4 75
2022 Information management 70 18 5 3 1 2 2 90 4 320
2022 Information technology 70 19 4 1 1 3 1 94 2 2715
2022 Internal audit 73 21 3 1 0 1 1 96 1 575
2022 Evaluation 72 17 3 1 2 3 3 94 2 275
2022 Data sciences 76 17 3 1 0 1 1 95 2 300
2022 Policy 73 17 3 1 2 2 2 94 3 370
2022 Project management 72 19 3 2 1 1 2 93 3 1060
2022 Other services to the public 71 18 4 1 1 2 3 93 3 2485
2022 None of the above 68 17 5 2 1 3 4 92 3 3305

Mobility and retention

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 36 35 29 4605
2024 Health care practitioners 17 62 21 45
2024 Intelligence analysts 31 41 28 360
2024 Federal regulators 29 36 35 165
2024 Compliance, inspection and enforcement 33 39 28 8830
2024 Communications or public affairs 33 31 36 445
2024 Access to information and privacy 30 45 25 425
2024 Security 34 34 33 530
2024 Science and technology 33 42 24 160
2024 Library services 21 55 24 30
2024 Legal services 28 38 33 135
2024 Administration and operations 37 36 27 2640
2024 Human resources 39 31 30 1275
2024 Financial management 35 37 28 625
2024 Procurement 27 50 23 75
2024 Real property 34 35 31 175
2024 Material management 33 43 24 85
2024 Information management 29 39 31 275
2024 Information technology 28 43 29 2255
2024 Internal audit 34 41 25 460
2024 Evaluation 32 39 29 215
2024 Data sciences 38 30 32 275
2024 Policy 41 30 28 400
2024 Project management 38 29 33 915
2024 Other services to the public 31 38 32 2235
2024 None of the above 28 42 30 2940
2022 Client contact centre 46 31 23 6975
2022 Health care practitioners 16 51 33 40
2022 Federal regulators 39 34 27 310
2022 Compliance, inspection and enforcement 37 35 28 9700
2022 Communications or public affairs 35 34 31 475
2022 Access to information and privacy 30 40 30 570
2022 Security 36 34 29 500
2022 Science and technology 25 40 34 190
2022 Library services 31 49 20 35
2022 Legal services 32 41 26 165
2022 Administration and operations 41 32 27 2670
2022 Human resources 39 33 28 1395
2022 Financial management 36 35 29 625
2022 Procurement 32 35 33 85
2022 Real property 38 32 30 175
2022 Material management 27 39 34 75
2022 Information management 33 35 32 320
2022 Information technology 30 41 29 2715
2022 Internal audit 38 39 23 575
2022 Evaluation 40 34 26 275
2022 Data sciences 37 35 28 300
2022 Policy 35 35 30 370
2022 Project management 43 29 28 1060
2022 Other services to the public 35 37 28 2485
2022 None of the above 32 40 28 3305
2020 Client contact centre 20 44 36 4670
2020 Health care practitioners 14 54 32 35
2020 Federal regulators 22 44 34 215
2020 Compliance, inspection and enforcement 19 47 34 9285
2020 Communications or public affairs 27 42 31 395
2020 Access to information and privacy 16 44 40 400
2020 Security 19 42 39 260
2020 Science and technology 18 50 32 195
2020 Library services 15 55 30 25
2020 Legal services 18 40 41 135
2020 Administration and operations 24 41 35 2400
2020 Human resources 24 42 34 1170
2020 Financial management 23 42 35 615
2020 Procurement 10 51 40 80
2020 Real property 20 44 36 155
2020 Material management 21 42 37 85
2020 Information management 27 42 31 285
2020 Information technology 18 48 34 2425
2020 Internal audit 21 51 28 345
2020 Evaluation 21 42 37 150
2020 Data sciences 23 44 33 200
2020 Policy 28 40 32 420
2020 Project management 28 37 35 695
2020 Other services to the public 18 45 37 2485
2020 None of the above 18 50 32 3170
2019 Client contact centre 28 35 37 3775
2019 Health care practitioners 31 42 28 30
2019 Federal regulators 21 45 34 225
2019 Compliance, inspection and enforcement 21 44 35 8750
2019 Communications or public affairs 26 31 43 365
2019 Access to information and privacy 22 42 36 370
2019 Security 27 37 36 225
2019 Science and technology 18 51 31 180
2019 Library services 14 64 23 35
2019 Legal services 26 48 26 140
2019 Administration and operations 28 36 36 2485
2019 Human resources 28 37 35 1035
2019 Financial management 24 43 32 690
2019 Procurement 19 42 39 65
2019 Real property 24 36 40 160
2019 Material management 28 35 37 130
2019 Information management 27 39 34 320
2019 Information technology 21 44 35 2430
2019 Internal audit 24 42 34 385
2019 Evaluation 24 36 40 190
2019 Data sciences 31 32 37 235
2019 Policy 30 30 40 375
2019 Project management 34 29 37 600
2019 Other services to the public 20 41 39 2150
2019 None of the above 20 42 38 3425

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Client contact centre 9 49 22 6 10 4 1615
2024 Intelligence analysts 9 52 13 10 5 11 110
2024 Federal regulators 18 62 10 4 4 2 50
2024 Compliance, inspection and enforcement 21 51 12 6 6 4 2830
2024 Communications or public affairs 13 41 17 8 14 8 135
2024 Access to information and privacy 15 52 15 2 11 5 125
2024 Security 14 46 19 7 8 6 175
2024 Science and technology 18 31 15 19 8 9 50
2024 Legal services 29 39 18 8 3 3 40
2024 Administration and operations 22 45 15 5 8 5 955
2024 Human resources 14 51 14 5 7 7 490
2024 Financial management 12 44 17 6 11 10 215
2024 Procurement 33 62 0 0 0 5 20
2024 Real property 13 35 21 9 11 11 60
2024 Material management 23 30 11 11 25 0 25
2024 Information management 23 42 15 7 10 3 80
2024 Information technology 21 45 12 9 8 5 630
2024 Internal audit 7 58 13 6 11 5 150
2024 Evaluation 10 43 18 6 18 4 65
2024 Data sciences 6 38 31 10 8 7 100
2024 Policy 13 46 21 12 2 5 160
2024 Project management 16 47 15 7 6 10 340
2024 Other services to the public 12 46 18 6 12 7 665
2024 None of the above 20 41 17 5 9 8 810
2022 Client contact centre 6 67 15 2 6 4 3140
2022 Federal regulators 11 60 12 3 9 5 120
2022 Compliance, inspection and enforcement 20 60 11 3 4 3 3465
2022 Communications or public affairs 10 57 13 6 10 4 160
2022 Access to information and privacy 13 58 17 1 6 5 170
2022 Security 15 65 12 2 2 4 180
2022 Science and technology 16 38 16 13 10 8 45
2022 Library services 9 42 0 8 41 0 10
2022 Legal services 15 59 9 12 3 2 50
2022 Administration and operations 19 56 12 3 6 4 1055
2022 Human resources 12 63 11 2 7 6 540
2022 Financial management 12 65 15 2 2 4 225
2022 Procurement 39 40 7 7 4 3 30
2022 Real property 10 56 22 3 5 4 60
2022 Material management 18 48 18 0 16 0 20
2022 Information management 21 45 20 2 8 4 100
2022 Information technology 21 47 12 7 6 7 810
2022 Internal audit 9 68 8 2 10 3 215
2022 Evaluation 10 46 25 2 10 8 105
2022 Data sciences 10 58 15 8 6 3 110
2022 Policy 22 51 14 4 3 6 125
2022 Project management 13 62 11 4 5 5 450
2022 Other services to the public 14 58 15 2 7 4 855
2022 None of the above 20 51 12 4 7 5 1050
2020 Client contact centre 14 54 18 4 5 4 960
2020 Federal regulators 36 51 6 2 4 0 45
2020 Compliance, inspection and enforcement 32 46 13 4 2 3 1790
2020 Communications or public affairs 15 47 23 5 6 4 105
2020 Access to information and privacy 23 41 21 7 1 6 70
2020 Security 37 50 4 3 0 7 50
2020 Science and technology 34 22 28 8 6 3 35
2020 Legal services 12 30 46 0 4 8 25
2020 Administration and operations 30 47 14 2 2 4 585
2020 Human resources 22 51 12 3 5 8 275
2020 Financial management 16 57 16 1 5 5 140
2020 Real property 27 37 16 0 10 10 30
2020 Material management 25 25 10 10 29 0 15
2020 Information management 11 48 23 0 6 11 75
2020 Information technology 28 50 12 3 4 3 450
2020 Internal audit 26 48 15 5 3 3 70
2020 Evaluation 15 46 22 0 13 3 30
2020 Data sciences 10 62 17 0 2 8 50
2020 Policy 27 52 18 2 0 2 115
2020 Project management 21 59 13 1 2 5 195
2020 Other services to the public 23 49 20 2 3 3 460
2020 None of the above 24 43 17 3 5 8 580
2019 Client contact centre 13 43 22 6 12 3 1025
2019 Federal regulators 23 38 13 14 11 2 45
2019 Compliance, inspection and enforcement 25 44 15 6 6 4 1815
2019 Communications or public affairs 12 39 29 3 13 4 95
2019 Access to information and privacy 12 30 23 2 29 4 75
2019 Security 23 43 8 3 15 8 60
2019 Science and technology 18 30 15 15 19 3 30
2019 Legal services 18 35 37 5 3 3 40
2019 Administration and operations 27 43 15 2 9 5 680
2019 Human resources 20 42 18 4 11 4 280
2019 Financial management 14 48 20 4 7 6 165
2019 Procurement 8 32 40 0 13 8 10
2019 Real property 20 39 21 7 7 8 40
2019 Material management 24 34 8 8 15 11 35
2019 Information management 21 35 26 3 12 3 85
2019 Information technology 21 45 19 5 6 4 520
2019 Internal audit 19 36 14 6 22 4 90
2019 Evaluation 19 34 24 4 19 0 45
2019 Data sciences 4 35 24 10 19 9 70
2019 Policy 18 42 27 2 8 3 115
2019 Project management 13 58 17 2 6 5 200
2019 Other services to the public 17 39 21 7 12 5 410
2019 None of the above 23 38 18 4 11 5 665
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Workplace

Organizational goals

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 35 8 4 3 1 0 85 7 4600
2024 Health care practitioners 57 35 0 4 4 0 0 92 8 45
2024 Intelligence analysts 46 42 9 2 2 0 0 87 4 360
2024 Federal regulators 55 33 4 5 2 0 0 89 7 165
2024 Compliance, inspection and enforcement 52 36 6 4 2 0 0 88 6 8810
2024 Communications or public affairs 51 33 9 4 2 0 0 84 7 445
2024 Access to information and privacy 57 28 7 5 3 1 0 85 8 425
2024 Security 47 38 8 6 2 0 0 85 8 530
2024 Science and technology 37 45 8 6 4 1 0 82 10 155
2024 Library services 56 35 0 3 6 0 0 90 10 30
2024 Legal services 57 33 6 3 2 0 0 90 4 135
2024 Administration and operations 50 35 7 5 3 0 0 85 7 2635
2024 Human resources 47 37 7 6 2 0 0 85 8 1275
2024 Financial management 53 34 5 4 2 1 0 88 7 625
2024 Procurement 45 43 4 2 1 5 0 92 4 75
2024 Real property 47 39 7 3 3 1 0 86 6 175
2024 Material management 52 44 3 0 1 0 0 96 1 85
2024 Information management 55 32 6 2 5 0 0 87 7 275
2024 Information technology 53 35 7 3 2 0 0 88 5 2250
2024 Internal audit 50 38 6 4 2 0 0 88 6 455
2024 Evaluation 50 35 7 4 2 0 0 86 7 215
2024 Data sciences 48 38 4 6 2 1 0 87 8 275
2024 Policy 47 34 7 7 4 0 0 81 12 400
2024 Project management 48 36 8 5 3 0 0 84 8 910
2024 Other services to the public 54 35 6 2 2 0 0 89 4 2230
2024 None of the above 50 35 8 4 3 0 0 86 6 2930
2022 Client contact centre 65 27 5 2 1 0 0 93 2 6950
2022 Health care practitioners 82 14 0 2 2 0 0 96 4 40
2022 Federal regulators 58 32 4 4 2 0 0 90 6 305
2022 Compliance, inspection and enforcement 58 33 5 2 1 0 0 91 4 9680
2022 Communications or public affairs 58 34 5 2 1 0 0 92 3 475
2022 Access to information and privacy 64 28 5 1 1 0 0 92 2 570
2022 Security 61 29 6 2 2 0 0 91 4 495
2022 Science and technology 55 34 6 5 0 0 0 89 5 190
2022 Library services 63 32 2 2 0 0 0 95 2 35
2022 Legal services 60 32 6 1 1 0 0 92 2 165
2022 Administration and operations 58 33 5 2 1 0 0 91 3 2665
2022 Human resources 60 32 5 2 1 0 0 93 2 1390
2022 Financial management 63 30 3 3 0 0 0 93 4 625
2022 Procurement 58 38 2 1 1 0 0 96 2 85
2022 Real property 44 41 9 4 2 0 0 85 6 175
2022 Material management 52 40 3 5 0 0 0 92 5 75
2022 Information management 53 33 11 3 0 0 0 86 4 320
2022 Information technology 60 32 5 2 1 0 0 92 3 2715
2022 Internal audit 56 35 6 3 0 0 0 91 3 575
2022 Evaluation 58 33 5 3 0 0 0 92 3 275
2022 Data sciences 55 37 5 2 1 0 0 92 3 300
2022 Policy 56 34 5 4 1 0 0 90 5 370
2022 Project management 55 34 7 2 2 0 0 89 4 1060
2022 Other services to the public 63 29 5 2 1 0 0 93 3 2480
2022 None of the above 56 32 7 2 2 0 0 89 4 3295
2020 Client contact centre 57 32 6 3 1 0 0 90 4 4625
2020 Health care practitioners 70 17 6 6 3 0 0 86 8 35
2020 Federal regulators 56 28 8 5 3 0 0 84 8 205
2020 Compliance, inspection and enforcement 50 37 7 3 1 0 0 88 5 9220
2020 Communications or public affairs 62 28 6 2 1 0 0 90 3 395
2020 Access to information and privacy 53 34 7 3 1 2 0 89 3 400
2020 Security 61 33 3 2 0 0 0 94 3 260
2020 Science and technology 41 38 11 6 4 0 0 79 10 195
2020 Library services 63 34 0 3 0 0 0 97 3 25
2020 Legal services 52 39 5 1 2 0 0 91 3 135
2020 Administration and operations 56 32 7 2 2 0 0 89 4 2380
2020 Human resources 59 31 6 3 1 0 0 90 4 1160
2020 Financial management 56 35 5 3 1 0 0 91 3 605
2020 Procurement 53 36 10 0 0 1 0 90 0 80
2020 Real property 57 33 5 3 2 0 0 90 4 155
2020 Material management 57 31 6 2 4 0 0 88 7 85
2020 Information management 52 32 9 4 3 0 0 85 6 285
2020 Information technology 55 36 6 2 1 0 0 91 3 2400
2020 Internal audit 49 39 10 2 1 0 0 87 3 335
2020 Evaluation 50 36 9 4 1 0 0 86 5 150
2020 Data sciences 46 43 7 3 0 1 0 90 3 200
2020 Policy 57 33 4 4 3 0 0 90 6 415
2020 Project management 56 34 6 2 1 0 0 90 4 690
2020 Other services to the public 59 32 5 3 1 0 0 91 4 2465
2020 None of the above 52 34 8 4 2 0 0 87 6 3150
2019 Client contact centre 46 37 9 4 2 0 0 84 7 3745
2019 Health care practitioners 41 47 6 6 0 0 0 88 6 30
2019 Federal regulators 51 35 7 5 2 0 0 86 7 225
2019 Compliance, inspection and enforcement 47 38 8 4 2 0 0 86 6 8695
2019 Communications or public affairs 48 39 7 3 3 0 0 87 6 365
2019 Access to information and privacy 56 31 9 2 2 0 0 88 3 365
2019 Security 57 34 3 4 2 0 0 91 6 225
2019 Science and technology 40 43 6 8 3 0 0 83 11 180
2019 Library services 53 23 15 0 9 0 0 76 9 30
2019 Legal services 54 35 7 3 1 1 0 89 4 140
2019 Administration and operations 51 36 8 3 1 0 0 88 4 2475
2019 Human resources 54 34 6 3 1 0 0 89 5 1030
2019 Financial management 52 39 6 2 1 0 0 91 4 685
2019 Procurement 56 34 6 0 4 0 0 90 4 65
2019 Real property 48 39 8 3 3 0 0 87 6 160
2019 Material management 52 30 9 4 4 0 0 83 8 130
2019 Information management 44 37 10 7 1 0 0 82 8 315
2019 Information technology 50 36 8 3 1 0 0 87 5 2410
2019 Internal audit 46 39 9 5 1 0 0 86 6 380
2019 Evaluation 46 43 6 2 3 0 0 90 4 185
2019 Data sciences 49 37 8 6 0 0 0 86 6 235
2019 Policy 49 38 6 5 2 0 0 87 7 375
2019 Project management 48 36 9 5 1 0 0 84 7 595
2019 Other services to the public 52 34 9 3 1 0 0 87 5 2130
2019 None of the above 45 37 10 4 2 0 0 83 7 3400

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 37 15 10 6 1 0 68 16 4600
2024 Health care practitioners 47 36 4 8 2 3 0 86 10 45
2024 Intelligence analysts 23 43 19 9 6 1 0 66 15 360
2024 Federal regulators 29 44 11 8 8 0 0 73 15 165
2024 Compliance, inspection and enforcement 27 41 16 10 6 1 0 68 16 8820
2024 Communications or public affairs 22 45 13 13 6 1 0 68 19 440
2024 Access to information and privacy 40 33 13 9 4 1 0 73 14 425
2024 Security 27 41 18 8 5 1 0 69 13 530
2024 Science and technology 14 41 24 12 10 0 0 55 22 160
2024 Library services 37 36 13 10 3 0 0 73 13 30
2024 Legal services 26 44 17 6 7 1 0 71 12 135
2024 Administration and operations 28 42 15 10 5 1 0 70 15 2640
2024 Human resources 26 42 15 11 6 1 0 68 17 1270
2024 Financial management 28 39 15 11 6 1 0 68 17 625
2024 Procurement 33 32 12 15 2 5 0 68 19 75
2024 Real property 24 40 16 9 10 2 0 65 19 175
2024 Material management 27 32 20 16 4 1 0 60 20 85
2024 Information management 26 42 15 9 8 0 0 69 17 275
2024 Information technology 31 40 15 7 6 1 0 71 13 2250
2024 Internal audit 33 40 15 7 5 1 0 73 12 455
2024 Evaluation 32 36 18 9 4 1 0 68 13 215
2024 Data sciences 26 38 18 9 8 1 0 65 17 275
2024 Policy 24 37 14 12 12 1 0 62 24 400
2024 Project management 24 41 14 14 7 0 0 65 21 915
2024 Other services to the public 31 40 14 8 5 1 0 72 13 2230
2024 None of the above 29 38 16 9 6 2 0 69 15 2930
2022 Client contact centre 50 35 8 3 2 1 0 87 5 6955
2022 Health care practitioners 55 30 2 13 0 0 0 85 13 40
2022 Federal regulators 38 40 10 7 3 1 0 79 10 305
2022 Compliance, inspection and enforcement 36 42 12 6 3 1 0 79 9 9685
2022 Communications or public affairs 38 44 9 6 3 1 0 82 9 475
2022 Access to information and privacy 50 36 8 4 1 1 0 87 5 570
2022 Security 39 45 8 4 3 1 0 85 7 500
2022 Science and technology 38 34 16 9 3 1 0 72 12 190
2022 Library services 37 49 9 3 2 0 0 86 5 35
2022 Legal services 36 44 11 7 2 1 0 80 9 165
2022 Administration and operations 38 42 11 6 2 1 0 81 8 2665
2022 Human resources 40 45 8 4 2 1 0 86 6 1395
2022 Financial management 40 42 10 6 2 0 0 82 8 625
2022 Procurement 46 35 8 5 5 1 0 81 11 85
2022 Real property 33 49 9 6 3 1 0 83 8 175
2022 Material management 25 55 12 5 1 0 1 81 6 75
2022 Information management 34 44 11 5 3 2 0 80 9 320
2022 Information technology 42 38 10 5 3 1 0 82 8 2715
2022 Internal audit 43 39 10 5 2 1 0 83 7 575
2022 Evaluation 45 38 9 5 3 0 0 83 8 275
2022 Data sciences 39 40 14 5 2 1 0 79 7 300
2022 Policy 37 41 10 8 2 1 0 79 10 370
2022 Project management 33 45 11 7 3 0 0 79 11 1060
2022 Other services to the public 42 40 10 4 2 1 0 83 6 2480
2022 None of the above 38 39 13 5 3 2 0 78 8 3300
2020 Client contact centre 47 38 10 3 1 1 0 86 4 4650
2020 Health care practitioners 34 52 14 0 0 0 0 86 0 35
2020 Federal regulators 46 35 8 8 2 1 0 82 10 215
2020 Compliance, inspection and enforcement 34 45 13 5 2 1 0 80 7 9265
2020 Communications or public affairs 41 43 9 4 1 2 0 86 5 395
2020 Access to information and privacy 46 36 10 4 1 1 2 84 5 400
2020 Security 43 43 9 3 1 1 0 87 4 260
2020 Science and technology 27 49 9 11 3 0 0 77 14 195
2020 Library services 40 50 7 3 0 0 0 90 3 25
2020 Legal services 30 47 15 6 1 1 0 78 8 135
2020 Administration and operations 41 44 9 4 1 1 0 86 5 2400
2020 Human resources 46 41 8 3 2 1 0 87 5 1165
2020 Financial management 45 40 11 3 1 1 0 85 4 615
2020 Procurement 38 43 10 7 0 2 0 83 7 80
2020 Real property 43 40 11 4 0 1 0 84 5 155
2020 Material management 34 37 16 9 2 0 2 73 11 85
2020 Information management 35 46 9 4 4 1 1 82 8 285
2020 Information technology 43 41 10 4 1 1 0 85 5 2415
2020 Internal audit 40 47 9 3 1 1 0 87 3 340
2020 Evaluation 42 40 11 5 1 3 0 84 5 150
2020 Data sciences 38 44 10 5 2 1 0 82 7 200
2020 Policy 42 39 12 4 3 1 0 81 7 420
2020 Project management 40 44 10 5 1 0 0 84 6 695
2020 Other services to the public 44 39 11 3 1 1 0 84 4 2480
2020 None of the above 35 44 14 4 2 1 0 80 6 3155
2019 Client contact centre 35 42 14 5 2 1 0 78 7 3775
2019 Health care practitioners 29 55 10 6 0 0 0 84 6 30
2019 Federal regulators 34 43 13 6 4 0 0 77 10 225
2019 Compliance, inspection and enforcement 27 44 17 8 3 1 0 72 11 8730
2019 Communications or public affairs 29 47 12 8 3 1 0 77 10 365
2019 Access to information and privacy 45 38 12 4 1 0 0 83 5 370
2019 Security 42 42 9 4 2 2 0 85 6 225
2019 Science and technology 25 50 13 7 4 1 0 76 11 180
2019 Library services 34 45 12 6 0 3 0 82 6 35
2019 Legal services 29 44 14 8 5 0 0 73 13 140
2019 Administration and operations 34 44 14 6 2 1 0 78 8 2480
2019 Human resources 37 47 9 5 1 1 0 85 6 1035
2019 Financial management 35 43 13 5 2 1 0 79 7 685
2019 Procurement 32 46 15 6 0 1 0 79 6 65
2019 Real property 29 39 19 9 2 3 0 70 11 160
2019 Material management 30 49 13 3 2 1 1 81 5 130
2019 Information management 28 42 20 8 3 0 0 70 10 320
2019 Information technology 38 40 15 5 2 1 0 79 7 2425
2019 Internal audit 34 45 14 6 1 1 0 80 6 385
2019 Evaluation 29 49 15 4 1 1 0 79 6 190
2019 Data sciences 34 42 15 6 1 3 0 78 7 235
2019 Policy 34 42 17 6 1 0 0 76 7 375
2019 Project management 35 44 13 6 2 0 0 79 8 600
2019 Other services to the public 36 41 14 6 2 1 0 78 8 2145
2019 None of the above 31 40 18 7 3 2 0 72 10 3410

Organizational performance

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 16 25 29 13 9 1 6 24 45 4595
2024 Health care practitioners 6 28 35 16 15 0 0 31 34 45
2024 Intelligence analysts 11 22 34 21 9 1 2 31 34 360
2024 Federal regulators 9 21 38 17 9 2 4 28 32 165
2024 Compliance, inspection and enforcement 11 21 35 19 10 1 3 31 33 8800
2024 Communications or public affairs 14 25 33 17 8 0 2 26 40 445
2024 Access to information and privacy 12 21 33 18 10 1 6 29 36 425
2024 Security 12 22 32 18 11 1 3 31 36 530
2024 Science and technology 11 19 38 18 9 0 5 28 31 160
2024 Library services 3 13 42 28 10 0 3 40 16 30
2024 Legal services 11 23 26 18 18 0 4 38 35 135
2024 Administration and operations 11 22 35 18 10 1 3 29 34 2635
2024 Human resources 15 29 34 14 7 0 2 21 44 1270
2024 Financial management 11 24 32 20 11 0 3 31 36 620
2024 Procurement 8 21 43 10 14 0 4 26 30 75
2024 Real property 17 25 30 18 8 1 2 26 43 175
2024 Material management 6 16 33 25 16 0 4 43 23 85
2024 Information management 9 21 37 21 8 0 4 30 32 275
2024 Information technology 11 22 33 21 10 1 3 32 34 2245
2024 Internal audit 10 21 32 21 13 0 3 35 32 455
2024 Evaluation 11 21 36 14 13 2 3 28 34 215
2024 Data sciences 10 23 31 23 11 0 1 35 34 275
2024 Policy 17 26 35 15 5 1 2 20 44 395
2024 Project management 14 29 35 14 6 1 1 21 44 910
2024 Other services to the public 10 20 35 19 11 1 4 32 31 2225
2024 None of the above 10 21 33 19 12 1 4 32 33 2930
2022 Client contact centre 6 15 28 21 18 2 10 44 25 6950
2022 Health care practitioners 15 25 20 13 14 2 12 31 46 40
2022 Federal regulators 9 22 32 19 13 0 4 34 33 305
2022 Compliance, inspection and enforcement 8 20 34 21 12 1 4 34 29 9660
2022 Communications or public affairs 9 22 36 17 12 1 2 31 32 475
2022 Access to information and privacy 7 20 34 19 14 1 5 36 28 570
2022 Security 9 24 36 17 11 1 3 29 34 500
2022 Science and technology 9 22 37 18 9 0 5 29 32 190
2022 Library services 2 18 20 33 24 2 0 59 21 35
2022 Legal services 6 23 31 20 17 0 4 38 30 165
2022 Administration and operations 8 21 33 20 13 1 4 35 31 2665
2022 Human resources 9 23 35 18 11 1 3 30 33 1390
2022 Financial management 6 19 35 23 13 1 4 37 25 620
2022 Procurement 4 11 41 27 10 1 6 40 16 85
2022 Real property 10 21 38 18 10 1 1 29 32 175
2022 Material management 10 16 38 24 10 0 3 35 26 75
2022 Information management 8 19 33 20 14 1 6 36 28 315
2022 Information technology 8 18 35 22 13 1 3 37 27 2705
2022 Internal audit 7 16 29 24 15 4 6 43 25 570
2022 Evaluation 8 16 28 25 14 3 5 42 27 275
2022 Data sciences 5 17 38 22 14 1 2 38 23 300
2022 Policy 9 22 31 21 12 1 3 35 32 370
2022 Project management 12 24 37 17 8 1 2 25 37 1060
2022 Other services to the public 6 17 32 22 15 1 5 40 25 2475
2022 None of the above 8 18 34 19 14 1 5 36 27 3300
2020 Client contact centre 9 22 31 20 12 3 4 35 32 4655
2020 Health care practitioners 6 27 45 16 6 0 0 22 33 35
2020 Federal regulators 6 23 33 24 12 2 1 37 29 215
2020 Compliance, inspection and enforcement 8 23 38 21 8 0 1 29 32 9265
2020 Communications or public affairs 9 19 38 22 10 1 1 33 29 395
2020 Access to information and privacy 10 20 33 21 11 1 4 34 32 400
2020 Security 5 23 35 26 11 0 1 37 28 260
2020 Science and technology 11 22 37 21 7 1 1 28 34 195
2020 Library services 3 7 40 30 21 0 0 50 10 25
2020 Legal services 7 18 36 26 12 1 1 39 25 135
2020 Administration and operations 9 22 34 22 11 1 1 34 31 2400
2020 Human resources 8 22 36 22 9 1 1 33 30 1165
2020 Financial management 5 22 38 25 10 0 0 35 27 615
2020 Procurement 14 22 34 19 10 0 1 29 37 80
2020 Real property 10 18 38 23 10 1 1 33 28 155
2020 Material management 7 19 39 25 7 1 3 33 27 85
2020 Information management 10 18 37 26 8 1 1 34 29 285
2020 Information technology 9 20 36 23 10 0 1 34 30 2415
2020 Internal audit 8 24 35 24 6 1 2 31 33 340
2020 Evaluation 4 20 36 27 12 0 1 39 24 145
2020 Data sciences 6 15 33 28 14 1 3 44 22 200
2020 Policy 7 21 32 26 13 1 1 39 29 415
2020 Project management 11 24 37 18 8 1 1 27 36 695
2020 Other services to the public 8 19 34 23 12 1 2 37 28 2480
2020 None of the above 8 23 35 21 11 1 1 32 32 3160
2019 Client contact centre 8 22 31 21 13 1 3 36 31 3760
2019 Health care practitioners 14 25 33 25 0 3 0 26 40 30
2019 Federal regulators 8 22 31 22 15 1 1 37 31 220
2019 Compliance, inspection and enforcement 9 23 38 20 8 1 1 29 33 8725
2019 Communications or public affairs 9 20 38 22 10 1 1 32 29 365
2019 Access to information and privacy 10 18 32 23 15 1 3 39 28 370
2019 Security 7 20 39 19 14 0 1 34 27 225
2019 Science and technology 12 26 33 19 8 1 1 28 38 180
2019 Library services 3 26 40 17 5 0 8 24 32 35
2019 Legal services 10 25 32 14 15 3 1 30 36 140
2019 Administration and operations 9 23 35 20 11 1 1 32 33 2475
2019 Human resources 9 23 39 18 8 1 2 27 33 1035
2019 Financial management 6 18 38 25 11 1 1 37 25 685
2019 Procurement 7 26 31 17 13 0 4 32 35 65
2019 Real property 10 31 33 16 9 0 1 25 41 160
2019 Material management 7 13 44 18 15 0 3 34 21 130
2019 Information management 10 26 34 19 9 1 1 29 37 320
2019 Information technology 10 22 38 20 9 1 1 29 32 2420
2019 Internal audit 3 22 35 23 13 1 2 37 26 385
2019 Evaluation 7 20 38 26 7 1 1 33 28 190
2019 Data sciences 6 22 38 18 13 2 1 32 29 235
2019 Policy 12 25 38 15 10 0 0 25 37 375
2019 Project management 12 24 40 18 6 0 1 24 36 600
2019 Other services to the public 9 20 34 22 11 1 2 35 30 2140
2019 None of the above 10 22 34 21 10 1 2 32 33 3410

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 16 26 18 12 3 13 37 32 4585
2024 Health care practitioners 10 21 31 20 14 0 4 36 32 45
2024 Intelligence analysts 8 20 29 27 10 2 4 39 30 360
2024 Federal regulators 13 24 30 17 9 2 4 28 40 165
2024 Compliance, inspection and enforcement 12 19 32 22 12 1 3 35 32 8810
2024 Communications or public affairs 21 24 29 13 7 1 4 22 47 445
2024 Access to information and privacy 11 16 28 21 13 2 9 38 30 420
2024 Security 14 22 35 16 9 2 2 26 37 530
2024 Science and technology 15 20 36 17 8 0 3 26 36 155
2024 Library services 0 23 20 24 25 0 7 53 25 30
2024 Legal services 12 15 32 24 12 2 3 38 28 135
2024 Administration and operations 13 21 31 19 11 1 5 32 36 2635
2024 Human resources 18 27 28 16 7 1 4 24 47 1270
2024 Financial management 12 22 29 21 11 1 4 34 36 620
2024 Procurement 20 18 33 9 16 0 4 26 39 75
2024 Real property 20 28 21 18 10 0 4 29 49 170
2024 Material management 5 16 27 28 10 3 11 44 24 85
2024 Information management 15 20 30 19 11 1 4 32 37 275
2024 Information technology 14 22 30 19 10 1 4 31 38 2245
2024 Internal audit 14 17 28 24 13 1 3 39 32 460
2024 Evaluation 13 21 24 17 17 1 6 37 37 215
2024 Data sciences 15 25 31 16 10 1 2 27 41 275
2024 Policy 17 25 34 15 7 0 2 23 43 400
2024 Project management 18 30 31 13 6 1 2 19 50 915
2024 Other services to the public 8 15 29 24 16 2 6 43 25 2225
2024 None of the above 10 17 28 23 14 2 7 40 29 2925
2022 Client contact centre 5 12 23 21 20 4 15 50 21 6935
2022 Health care practitioners 17 14 24 16 12 0 17 34 37 40
2022 Federal regulators 12 23 27 20 13 1 3 35 36 305
2022 Compliance, inspection and enforcement 8 18 32 23 14 2 4 38 27 9670
2022 Communications or public affairs 13 24 36 14 10 1 2 25 39 475
2022 Access to information and privacy 7 14 26 23 18 3 9 47 23 565
2022 Security 12 24 33 16 11 1 3 28 38 500
2022 Science and technology 16 23 27 14 14 0 6 30 41 190
2022 Library services 0 11 35 30 21 2 0 52 11 35
2022 Legal services 6 17 32 21 20 0 4 42 24 165
2022 Administration and operations 9 18 31 20 15 1 5 38 29 2660
2022 Human resources 10 22 34 18 11 1 4 31 33 1395
2022 Financial management 7 17 33 20 16 1 6 39 26 620
2022 Procurement 9 27 29 23 3 1 7 29 40 85
2022 Real property 12 21 35 18 10 1 3 29 34 175
2022 Material management 10 12 37 22 10 2 6 35 24 75
2022 Information management 9 16 28 19 18 2 9 41 28 315
2022 Information technology 11 20 32 18 13 1 4 33 33 2705
2022 Internal audit 8 14 29 24 17 2 6 45 23 570
2022 Evaluation 6 11 29 25 19 2 7 49 19 270
2022 Data sciences 7 21 29 22 17 1 4 40 30 295
2022 Policy 12 23 31 17 13 1 4 31 36 370
2022 Project management 13 26 34 16 8 1 2 25 40 1060
2022 Other services to the public 5 13 27 25 20 2 7 50 21 2470
2022 None of the above 7 14 28 23 18 3 8 45 23 3295
2020 Client contact centre 5 12 25 25 19 6 8 51 20 4640
2020 Health care practitioners 6 6 34 39 16 0 0 55 11 35
2020 Federal regulators 11 16 32 21 17 2 0 39 28 215
2020 Compliance, inspection and enforcement 8 18 32 26 13 1 1 40 27 9240
2020 Communications or public affairs 13 24 35 17 7 1 3 26 38 395
2020 Access to information and privacy 7 13 30 23 19 3 5 46 22 400
2020 Security 9 15 35 24 16 1 1 40 24 260
2020 Science and technology 12 23 32 21 9 1 2 31 36 195
2020 Library services 0 22 27 33 18 0 0 51 22 25
2020 Legal services 8 15 32 27 18 0 1 45 23 135
2020 Administration and operations 7 18 36 22 13 1 1 36 27 2395
2020 Human resources 10 21 35 21 10 2 2 32 31 1165
2020 Financial management 7 15 35 26 14 1 1 41 23 610
2020 Procurement 12 30 36 13 7 0 1 20 43 80
2020 Real property 8 29 27 24 9 1 1 34 38 155
2020 Material management 8 13 22 41 10 2 3 55 22 85
2020 Information management 11 13 29 23 16 5 3 42 26 285
2020 Information technology 10 18 34 22 12 2 2 35 30 2415
2020 Internal audit 7 17 33 26 11 3 2 38 26 340
2020 Evaluation 9 9 25 34 20 2 1 56 18 150
2020 Data sciences 10 16 29 27 12 2 4 41 28 200
2020 Policy 10 17 35 22 14 1 2 37 27 420
2020 Project management 11 20 36 21 9 1 2 31 32 695
2020 Other services to the public 5 11 28 31 20 2 4 53 17 2470
2020 None of the above 8 14 29 26 17 3 3 46 24 3145
2019 Client contact centre 9 17 27 23 15 3 6 42 28 3750
2019 Health care practitioners 3 19 29 31 19 0 0 49 22 30
2019 Federal regulators 8 21 28 27 12 3 2 41 30 220
2019 Compliance, inspection and enforcement 12 21 33 22 11 1 1 34 33 8710
2019 Communications or public affairs 17 26 33 14 8 0 1 23 44 365
2019 Access to information and privacy 7 16 23 26 21 4 4 51 25 370
2019 Security 12 20 32 20 15 1 0 35 33 225
2019 Science and technology 9 23 31 23 11 2 2 36 33 180
2019 Library services 5 9 46 17 14 0 8 34 16 35
2019 Legal services 15 14 26 20 19 2 4 41 31 140
2019 Administration and operations 11 21 30 20 13 2 3 35 34 2475
2019 Human resources 12 25 31 18 10 1 2 29 38 1030
2019 Financial management 8 20 31 24 15 1 1 39 29 685
2019 Procurement 15 29 27 14 13 0 1 28 45 65
2019 Real property 19 25 30 13 10 1 2 24 46 160
2019 Material management 11 10 27 21 18 4 10 45 24 130
2019 Information management 9 25 32 20 11 1 2 32 35 315
2019 Information technology 14 24 33 16 10 2 2 26 40 2415
2019 Internal audit 7 22 32 20 12 3 3 34 32 380
2019 Evaluation 11 15 25 32 13 1 3 46 27 190
2019 Data sciences 11 24 34 13 13 3 2 28 37 235
2019 Policy 18 18 34 17 11 1 1 28 37 375
2019 Project management 13 26 36 16 7 1 1 24 40 600
2019 Other services to the public 8 14 32 25 17 1 3 44 23 2135
2019 None of the above 9 16 30 24 15 2 3 41 27 3400

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 10 21 23 19 2 17 52 22 4585
2024 Health care practitioners 3 8 14 30 40 0 6 74 11 45
2024 Intelligence analysts 4 12 27 29 23 1 4 55 17 360
2024 Federal regulators 5 16 32 23 20 1 4 45 22 165
2024 Compliance, inspection and enforcement 7 11 29 32 18 1 3 52 18 8795
2024 Communications or public affairs 11 18 34 20 13 1 2 34 30 440
2024 Access to information and privacy 10 13 23 24 20 2 8 48 26 420
2024 Security 6 12 29 30 18 1 4 50 19 525
2024 Science and technology 5 11 26 35 19 0 4 56 17 155
2024 Library services 3 8 33 43 13 0 0 56 11 30
2024 Legal services 7 10 28 29 22 1 3 53 18 135
2024 Administration and operations 8 12 28 29 19 1 4 50 21 2635
2024 Human resources 10 15 33 26 13 0 3 40 26 1270
2024 Financial management 9 15 28 29 16 0 3 46 25 620
2024 Procurement 8 10 35 23 21 0 3 45 19 75
2024 Real property 8 15 29 23 22 0 2 46 24 175
2024 Material management 2 5 28 30 28 1 5 62 8 85
2024 Information management 8 13 27 29 18 1 5 49 22 275
2024 Information technology 8 11 31 26 21 1 3 49 19 2245
2024 Internal audit 8 10 26 30 21 1 5 54 19 455
2024 Evaluation 12 13 25 19 23 2 6 45 28 215
2024 Data sciences 6 11 26 32 23 0 2 56 18 275
2024 Policy 12 21 33 21 12 0 1 34 33 400
2024 Project management 9 17 31 31 10 0 1 42 27 910
2024 Other services to the public 5 10 24 32 22 2 6 58 16 2225
2024 None of the above 7 10 26 28 21 2 7 54 18 2930
2022 Client contact centre 3 6 15 23 30 3 20 69 11 6930
2022 Health care practitioners 5 13 13 21 34 0 14 64 21 40
2022 Federal regulators 6 13 24 32 21 1 3 55 20 305
2022 Compliance, inspection and enforcement 5 10 27 31 22 2 4 56 15 9665
2022 Communications or public affairs 9 19 32 23 16 0 1 39 28 475
2022 Access to information and privacy 5 7 23 25 26 3 11 58 15 565
2022 Security 7 13 29 24 22 1 4 49 21 495
2022 Science and technology 5 9 33 27 21 1 5 50 14 190
2022 Library services 2 0 29 27 34 8 0 66 2 35
2022 Legal services 5 10 24 33 20 1 5 58 16 165
2022 Administration and operations 6 12 27 28 22 1 4 53 19 2655
2022 Human resources 6 14 32 28 16 1 2 46 20 1390
2022 Financial management 5 14 29 24 22 1 4 49 21 620
2022 Procurement 5 13 31 30 13 2 6 47 19 85
2022 Real property 5 16 26 38 15 0 1 53 21 175
2022 Material management 7 8 33 24 19 0 7 47 17 75
2022 Information management 5 12 24 33 20 1 6 56 18 315
2022 Information technology 6 10 28 28 24 1 3 54 17 2705
2022 Internal audit 4 7 20 31 27 2 9 66 12 570
2022 Evaluation 5 6 21 28 31 1 8 65 12 275
2022 Data sciences 3 11 26 28 27 0 4 57 15 295
2022 Policy 9 14 29 26 17 1 4 46 24 370
2022 Project management 8 15 34 26 15 0 2 42 24 1060
2022 Other services to the public 3 8 22 30 27 1 8 63 12 2475
2022 None of the above 5 8 24 29 25 2 7 59 14 3290
2020 Client contact centre 3 6 18 28 30 4 11 69 10 4640
2020 Health care practitioners 8 8 13 38 33 0 0 70 16 35
2020 Federal regulators 3 8 28 31 25 3 2 59 12 210
2020 Compliance, inspection and enforcement 4 9 29 37 19 1 2 57 13 9215
2020 Communications or public affairs 7 17 37 23 14 1 1 38 24 395
2020 Access to information and privacy 7 11 21 32 22 2 4 58 20 395
2020 Security 6 10 28 29 23 0 3 54 17 260
2020 Science and technology 4 14 31 34 16 1 1 51 18 195
2020 Library services 3 12 28 35 22 0 0 57 15 25
2020 Legal services 6 13 22 31 27 0 1 59 19 135
2020 Administration and operations 4 11 31 32 20 1 2 53 16 2390
2020 Human resources 5 14 32 31 16 1 1 48 20 1160
2020 Financial management 8 14 30 29 18 0 1 47 23 610
2020 Procurement 2 16 39 27 15 0 0 42 19 80
2020 Real property 3 16 29 34 17 1 1 51 19 155
2020 Material management 2 8 30 25 31 0 5 58 10 85
2020 Information management 5 12 26 32 22 1 2 55 18 285
2020 Information technology 6 13 30 31 18 1 1 51 19 2410
2020 Internal audit 5 8 28 37 19 2 3 58 13 340
2020 Evaluation 3 5 30 39 23 0 0 62 8 150
2020 Data sciences 7 11 26 29 23 2 2 54 19 200
2020 Policy 8 14 27 32 18 0 1 51 22 415
2020 Project management 7 14 38 28 13 0 1 41 21 695
2020 Other services to the public 3 7 22 33 30 1 4 67 10 2465
2020 None of the above 4 8 25 34 24 2 3 61 13 3125
2019 Client contact centre 5 9 21 28 26 2 10 61 15 3745
2019 Health care practitioners 3 11 19 24 34 0 8 64 16 30
2019 Federal regulators 5 13 27 31 18 3 3 52 19 220
2019 Compliance, inspection and enforcement 6 11 31 33 17 1 1 51 18 8670
2019 Communications or public affairs 6 16 41 22 14 0 1 36 22 360
2019 Access to information and privacy 5 12 20 26 30 3 4 60 18 365
2019 Security 5 8 29 28 28 0 2 56 13 225
2019 Science and technology 5 15 31 28 18 1 2 48 21 180
2019 Library services 3 9 34 41 13 0 0 54 12 35
2019 Legal services 12 9 27 26 24 1 1 51 22 135
2019 Administration and operations 5 12 32 29 19 1 2 49 18 2465
2019 Human resources 6 15 35 27 16 1 2 43 21 1025
2019 Financial management 5 13 29 31 19 0 1 51 19 680
2019 Procurement 3 14 32 31 18 0 2 50 17 65
2019 Real property 4 20 31 26 16 1 1 43 25 160
2019 Material management 6 10 18 30 30 1 5 63 17 130
2019 Information management 6 12 29 31 19 1 2 51 19 315
2019 Information technology 6 14 32 29 16 1 2 46 21 2410
2019 Internal audit 2 10 27 35 22 2 2 59 12 385
2019 Evaluation 6 7 25 37 21 1 2 60 14 190
2019 Data sciences 4 11 24 32 26 2 2 60 15 230
2019 Policy 9 15 30 31 14 0 0 46 24 375
2019 Project management 6 16 34 31 12 0 1 43 22 595
2019 Other services to the public 4 8 26 32 25 1 4 60 13 2135
2019 None of the above 5 10 27 31 22 1 3 56 16 3385

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 15 23 19 19 2 12 43 30 4575
2024 Health care practitioners 8 16 21 16 33 0 6 52 25 45
2024 Intelligence analysts 9 17 24 27 16 2 5 46 28 360
2024 Federal regulators 13 17 30 16 15 3 5 34 33 165
2024 Compliance, inspection and enforcement 10 16 28 23 17 2 4 43 28 8800
2024 Communications or public affairs 16 19 24 17 19 1 4 37 37 445
2024 Access to information and privacy 11 14 21 22 20 2 10 48 29 425
2024 Security 14 18 25 20 17 2 4 39 34 525
2024 Science and technology 9 14 36 18 18 1 5 38 24 155
2024 Library services 16 24 29 28 4 0 0 32 39 30
2024 Legal services 14 17 30 18 16 1 3 36 32 135
2024 Administration and operations 12 16 27 20 19 1 5 41 30 2635
2024 Human resources 19 22 24 18 13 1 3 33 42 1270
2024 Financial management 12 18 26 24 16 1 3 42 31 620
2024 Procurement 7 20 25 23 20 0 4 45 29 75
2024 Real property 12 16 25 22 18 2 5 43 31 175
2024 Material management 4 17 28 24 21 0 7 48 22 80
2024 Information management 15 18 27 22 11 2 6 36 35 275
2024 Information technology 13 19 26 21 17 1 4 40 34 2245
2024 Internal audit 9 11 24 24 22 3 7 51 22 460
2024 Evaluation 10 13 25 22 21 1 8 47 26 215
2024 Data sciences 9 17 25 29 16 1 4 47 27 275
2024 Policy 16 21 26 20 12 1 4 33 39 400
2024 Project management 14 21 29 20 11 1 3 32 37 910
2024 Other services to the public 9 14 23 25 21 2 6 49 26 2230
2024 None of the above 9 14 24 24 19 2 7 47 26 2925
2022 Client contact centre 4 8 17 22 32 3 15 66 14 6925
2022 Health care practitioners 8 7 25 17 26 0 16 52 18 40
2022 Federal regulators 8 16 22 22 25 1 6 50 27 305
2022 Compliance, inspection and enforcement 7 13 25 25 22 3 5 51 21 9645
2022 Communications or public affairs 8 16 25 24 20 1 4 47 26 475
2022 Access to information and privacy 4 8 20 27 29 1 10 63 14 565
2022 Security 9 15 26 22 21 1 5 46 26 500
2022 Science and technology 6 10 25 31 20 1 7 56 17 190
2022 Library services 4 2 18 29 38 5 3 73 8 35
2022 Legal services 5 16 29 20 21 2 6 45 23 160
2022 Administration and operations 7 14 25 24 23 2 6 51 22 2650
2022 Human resources 9 16 28 21 19 2 5 43 27 1395
2022 Financial management 6 14 25 23 24 1 7 51 22 625
2022 Procurement 9 16 33 17 15 2 8 36 28 85
2022 Real property 9 13 31 23 16 2 5 42 24 175
2022 Material management 7 12 23 31 19 2 5 54 21 75
2022 Information management 7 15 23 27 22 2 6 52 23 315
2022 Information technology 7 14 25 24 24 2 4 50 23 2700
2022 Internal audit 4 10 19 24 30 3 10 63 16 570
2022 Evaluation 3 11 14 28 32 2 10 68 16 270
2022 Data sciences 5 12 25 24 27 1 5 54 19 295
2022 Policy 9 14 24 23 21 2 6 48 26 370
2022 Project management 10 17 29 22 16 2 3 41 29 1060
2022 Other services to the public 4 11 22 25 28 2 7 59 16 2470
2022 None of the above 5 12 23 23 26 2 8 55 19 3285
2020 Client contact centre 4 10 22 27 27 3 7 60 16 4635
2020 Health care practitioners 6 14 17 42 22 0 0 64 19 35
2020 Federal regulators 4 15 27 31 21 2 0 53 19 210
2020 Compliance, inspection and enforcement 6 15 30 30 17 1 2 48 21 9235
2020 Communications or public affairs 8 17 26 28 17 3 3 47 26 395
2020 Access to information and privacy 5 12 26 27 24 2 3 54 18 400
2020 Security 7 14 26 25 24 0 2 51 23 260
2020 Science and technology 6 13 28 35 18 1 1 53 19 195
2020 Library services 7 8 42 25 14 0 3 40 16 25
2020 Legal services 7 16 30 21 25 0 1 46 23 135
2020 Administration and operations 6 15 29 29 19 1 2 49 21 2390
2020 Human resources 8 18 27 28 16 1 2 45 27 1165
2020 Financial management 6 13 28 34 18 1 1 52 19 610
2020 Procurement 13 17 25 26 15 1 2 43 31 80
2020 Real property 5 12 36 21 22 1 3 45 18 150
2020 Material management 8 12 30 29 18 0 3 49 20 85
2020 Information management 8 13 25 27 24 2 2 52 22 280
2020 Information technology 9 18 28 24 18 2 1 43 28 2410
2020 Internal audit 5 11 20 40 20 2 2 62 17 340
2020 Evaluation 4 10 24 36 23 1 2 60 15 145
2020 Data sciences 6 14 23 30 22 2 3 54 21 200
2020 Policy 8 13 24 26 26 1 2 54 22 420
2020 Project management 8 20 28 25 16 1 2 42 29 695
2020 Other services to the public 5 11 24 30 25 2 4 58 17 2480
2020 None of the above 6 12 26 28 22 2 3 53 19 3140
2019 Client contact centre 8 14 23 25 24 2 5 52 23 3750
2019 Health care practitioners 3 14 35 21 15 3 8 41 19 30
2019 Federal regulators 10 18 26 20 22 2 2 44 29 220
2019 Compliance, inspection and enforcement 10 18 30 24 15 1 2 40 28 8720
2019 Communications or public affairs 12 13 27 27 19 1 2 46 26 365
2019 Access to information and privacy 6 12 22 30 24 2 3 57 20 370
2019 Security 7 17 27 26 20 1 1 47 25 225
2019 Science and technology 6 17 29 28 17 1 2 47 24 180
2019 Library services 8 15 46 24 6 0 0 30 23 35
2019 Legal services 15 16 23 18 21 3 3 42 33 140
2019 Administration and operations 8 17 30 24 18 1 2 43 26 2470
2019 Human resources 11 22 27 22 14 1 2 38 34 1030
2019 Financial management 7 15 29 26 20 1 1 47 23 685
2019 Procurement 13 19 25 23 19 0 0 42 33 65
2019 Real property 9 18 27 21 22 1 2 45 27 160
2019 Material management 8 10 25 26 24 3 3 54 20 130
2019 Information management 8 15 30 23 19 2 2 44 24 320
2019 Information technology 11 18 30 23 15 1 2 39 30 2410
2019 Internal audit 5 16 21 30 22 2 4 55 23 380
2019 Evaluation 7 12 20 35 23 2 1 60 19 190
2019 Data sciences 6 12 26 29 24 1 2 55 19 235
2019 Policy 8 20 31 20 17 2 2 39 29 375
2019 Project management 11 20 33 21 12 1 1 34 32 595
2019 Other services to the public 8 14 25 27 21 2 3 50 23 2135
2019 None of the above 8 15 25 26 20 2 3 49 25 3405

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 18 21 14 12 9 11 32 42 4585
2024 Health care practitioners 4 13 17 27 28 5 7 62 19 45
2024 Intelligence analysts 8 17 24 25 19 3 5 48 27 360
2024 Federal regulators 10 22 26 19 13 3 7 36 36 165
2024 Compliance, inspection and enforcement 10 15 24 22 17 5 7 45 28 8805
2024 Communications or public affairs 7 8 20 29 26 3 6 61 17 440
2024 Access to information and privacy 10 14 21 20 19 6 9 47 28 425
2024 Security 7 12 25 27 20 3 6 51 22 530
2024 Science and technology 6 18 19 23 23 5 6 51 27 155
2024 Library services 6 6 21 38 26 3 0 65 13 30
2024 Legal services 8 17 20 26 22 1 6 52 27 130
2024 Administration and operations 8 14 24 23 20 3 8 48 25 2635
2024 Human resources 10 13 23 27 18 3 7 50 25 1275
2024 Financial management 8 12 27 25 20 2 6 50 21 625
2024 Procurement 6 13 10 30 33 0 7 68 21 75
2024 Real property 7 8 23 28 22 4 7 56 17 175
2024 Material management 5 12 18 33 24 4 5 62 18 85
2024 Information management 10 13 22 24 19 4 8 49 26 275
2024 Information technology 6 9 22 29 23 4 6 58 17 2245
2024 Internal audit 10 15 19 22 15 11 8 45 31 455
2024 Evaluation 12 14 21 19 20 5 9 45 31 215
2024 Data sciences 4 9 22 28 25 3 7 60 15 275
2024 Policy 9 14 25 26 19 2 3 48 25 400
2024 Project management 7 16 24 27 18 2 5 49 26 915
2024 Other services to the public 9 14 24 21 18 6 8 45 27 2225
2024 None of the above 8 13 21 21 20 6 10 49 26 2930
2022 Client contact centre 7 13 17 14 20 15 14 47 28 6935
2022 Health care practitioners 8 10 23 17 21 8 14 49 22 40
2022 Federal regulators 12 19 25 14 15 5 9 34 37 305
2022 Compliance, inspection and enforcement 11 17 23 19 17 7 8 42 32 9670
2022 Communications or public affairs 7 15 24 22 24 4 4 50 24 475
2022 Access to information and privacy 7 14 21 17 18 11 12 46 26 565
2022 Security 7 19 27 23 14 4 6 41 29 500
2022 Science and technology 7 16 21 23 22 3 9 50 26 190
2022 Library services 5 8 14 31 29 10 2 69 14 35
2022 Legal services 8 13 23 25 19 6 6 50 24 165
2022 Administration and operations 10 19 23 19 19 4 7 42 32 2660
2022 Human resources 11 21 25 16 17 4 5 37 36 1390
2022 Financial management 7 15 24 22 21 4 8 48 25 625
2022 Procurement 7 13 27 18 21 7 7 46 23 85
2022 Real property 9 15 21 27 15 2 12 48 28 175
2022 Material management 6 17 23 27 16 6 6 48 26 75
2022 Information management 5 12 28 24 15 5 10 47 20 320
2022 Information technology 5 12 22 25 26 4 7 57 19 2705
2022 Internal audit 9 16 22 15 17 11 9 41 32 570
2022 Evaluation 7 12 18 17 26 11 8 54 24 275
2022 Data sciences 5 13 24 23 28 1 6 55 19 295
2022 Policy 12 14 24 20 20 3 6 44 29 370
2022 Project management 10 19 26 21 16 3 5 40 31 1060
2022 Other services to the public 7 13 21 19 21 9 10 49 25 2470
2022 None of the above 10 14 21 18 19 8 10 45 29 3295
2020 Client contact centre 7 12 18 22 22 13 6 55 23 4620
2020 Health care practitioners 3 8 19 45 24 0 0 70 11 35
2020 Federal regulators 3 13 24 28 26 5 2 58 17 210
2020 Compliance, inspection and enforcement 4 10 23 33 24 3 3 60 15 9185
2020 Communications or public affairs 3 9 20 34 25 5 3 64 14 395
2020 Access to information and privacy 5 8 25 21 26 9 6 56 15 400
2020 Security 5 14 23 28 26 2 3 57 19 260
2020 Science and technology 3 8 21 37 22 4 4 65 13 195
2020 Library services 7 3 11 60 15 0 3 78 11 25
2020 Legal services 4 12 23 33 25 0 3 60 16 135
2020 Administration and operations 5 10 25 31 23 3 3 58 16 2375
2020 Human resources 5 11 25 33 20 3 3 56 17 1160
2020 Financial management 4 9 24 36 25 2 1 63 13 610
2020 Procurement 6 7 27 26 29 1 2 57 14 80
2020 Real property 6 13 22 30 25 3 1 58 20 150
2020 Material management 6 18 29 24 17 5 2 44 25 85
2020 Information management 8 10 22 29 24 5 3 57 19 285
2020 Information technology 5 10 24 31 23 4 3 59 16 2410
2020 Internal audit 5 11 17 31 24 6 5 62 19 340
2020 Evaluation 3 9 19 37 25 4 3 66 13 150
2020 Data sciences 2 9 19 34 31 0 3 68 12 200
2020 Policy 4 9 26 29 27 3 3 59 14 415
2020 Project management 6 11 24 34 21 1 3 58 17 695
2020 Other services to the public 4 8 20 28 29 6 4 64 14 2475
2020 None of the above 5 10 21 26 28 6 4 60 17 3130
2019 Client contact centre 14 17 24 18 17 5 5 39 35 3745
2019 Health care practitioners 3 18 25 28 19 8 0 50 23 30
2019 Federal regulators 11 14 23 27 20 3 2 49 27 220
2019 Compliance, inspection and enforcement 10 16 26 25 17 3 2 45 28 8690
2019 Communications or public affairs 8 14 28 24 22 1 3 48 23 365
2019 Access to information and privacy 6 17 22 22 24 6 3 50 25 370
2019 Security 9 16 23 26 21 0 3 49 26 225
2019 Science and technology 4 11 22 29 29 3 3 61 16 180
2019 Library services 6 3 23 40 12 8 8 62 10 35
2019 Legal services 11 21 20 17 23 4 4 44 35 135
2019 Administration and operations 9 17 30 23 17 3 3 42 27 2470
2019 Human resources 10 19 30 24 13 1 2 39 30 1030
2019 Financial management 6 15 28 25 22 3 2 48 23 680
2019 Procurement 3 14 26 22 32 0 3 56 17 65
2019 Real property 20 16 21 22 17 2 3 41 37 160
2019 Material management 6 14 23 26 25 2 4 54 21 130
2019 Information management 8 20 28 20 17 4 2 40 30 320
2019 Information technology 7 12 27 28 21 3 3 52 20 2405
2019 Internal audit 7 15 26 26 18 4 6 48 24 380
2019 Evaluation 4 10 27 34 19 4 2 56 15 190
2019 Data sciences 7 14 26 22 23 4 4 49 23 235
2019 Policy 10 16 33 22 14 2 2 38 28 370
2019 Project management 9 18 28 25 16 1 2 42 29 600
2019 Other services to the public 9 14 25 24 21 4 3 49 25 2135
2019 None of the above 9 16 23 23 20 4 4 48 27 3390

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 19 28 15 12 3 8 31 38 4595
2024 Health care practitioners 6 14 31 17 26 2 5 45 22 45
2024 Intelligence analysts 10 20 28 23 13 2 4 38 32 355
2024 Federal regulators 12 24 31 16 9 2 6 27 39 165
2024 Compliance, inspection and enforcement 13 20 32 17 12 2 4 31 35 8815
2024 Communications or public affairs 14 19 32 15 15 2 3 32 35 445
2024 Access to information and privacy 8 14 27 17 21 4 8 44 26 425
2024 Security 11 21 33 18 13 2 3 32 33 530
2024 Science and technology 12 17 37 19 12 1 2 32 29 155
2024 Library services 3 16 41 33 7 0 0 40 19 30
2024 Legal services 11 26 24 21 13 3 3 36 39 135
2024 Administration and operations 12 19 31 17 14 2 4 33 33 2635
2024 Human resources 15 23 31 16 11 1 4 28 40 1275
2024 Financial management 12 19 30 22 14 1 3 37 32 625
2024 Procurement 9 25 24 24 13 1 3 39 36 75
2024 Real property 12 22 32 14 13 1 7 29 37 175
2024 Material management 4 19 39 14 20 1 3 35 25 85
2024 Information management 13 17 31 20 10 3 6 33 33 275
2024 Information technology 12 18 31 20 13 2 3 35 32 2250
2024 Internal audit 10 16 27 22 16 5 4 42 29 460
2024 Evaluation 16 17 24 14 18 4 8 36 37 215
2024 Data sciences 14 21 28 20 12 1 3 34 36 275
2024 Policy 16 21 35 14 10 1 3 25 39 400
2024 Project management 14 26 33 14 10 1 2 25 41 910
2024 Other services to the public 9 17 29 21 15 4 5 40 29 2220
2024 None of the above 11 16 28 20 15 4 7 39 29 2930
2022 Client contact centre 6 12 27 18 21 6 11 47 21 6940
2022 Health care practitioners 12 16 20 17 17 3 15 41 35 40
2022 Federal regulators 15 18 23 21 15 2 5 39 36 305
2022 Compliance, inspection and enforcement 10 18 33 19 14 3 4 35 30 9670
2022 Communications or public affairs 8 18 34 20 15 2 3 37 28 475
2022 Access to information and privacy 4 12 28 22 19 4 11 48 19 565
2022 Security 11 20 31 18 13 3 4 33 34 500
2022 Science and technology 14 21 19 18 16 2 9 38 40 190
2022 Library services 0 15 26 41 12 5 0 56 16 35
2022 Legal services 7 17 31 23 16 2 4 42 26 165
2022 Administration and operations 8 16 32 20 18 2 4 40 26 2655
2022 Human resources 10 18 34 17 15 2 4 35 29 1395
2022 Financial management 7 14 31 22 20 2 5 45 22 625
2022 Procurement 9 18 29 23 13 2 6 39 29 85
2022 Real property 8 20 38 22 10 2 1 33 29 175
2022 Material management 7 10 41 23 11 1 7 37 18 75
2022 Information management 6 18 32 19 16 3 6 39 26 315
2022 Information technology 9 16 30 21 17 2 4 41 27 2705
2022 Internal audit 7 13 24 21 22 4 9 50 23 570
2022 Evaluation 8 11 27 23 22 3 6 50 21 275
2022 Data sciences 8 19 27 18 22 1 5 42 29 300
2022 Policy 12 17 29 21 17 1 4 40 30 370
2022 Project management 12 22 31 18 12 1 3 31 36 1060
2022 Other services to the public 7 13 28 20 21 4 6 46 22 2470
2022 None of the above 7 14 29 19 19 5 7 43 24 3290
2020 Client contact centre 7 14 30 22 17 5 4 44 23 4620
2020 Health care practitioners 8 20 17 39 16 0 0 55 28 35
2020 Federal regulators 7 18 27 25 18 4 1 46 26 210
2020 Compliance, inspection and enforcement 8 19 36 22 12 1 1 34 29 9235
2020 Communications or public affairs 7 16 35 25 13 2 2 39 24 395
2020 Access to information and privacy 5 17 30 23 18 3 4 44 24 395
2020 Security 8 13 35 25 15 1 2 42 22 260
2020 Science and technology 11 19 34 24 10 2 1 35 30 195
2020 Library services 7 7 42 24 17 0 3 43 14 25
2020 Legal services 8 16 35 20 19 0 1 40 24 135
2020 Administration and operations 6 16 36 23 15 2 2 40 23 2390
2020 Human resources 8 19 36 22 11 2 2 35 27 1160
2020 Financial management 6 14 37 28 13 1 1 41 21 610
2020 Procurement 6 25 36 21 10 0 2 32 31 80
2020 Real property 8 25 37 14 13 1 1 28 34 155
2020 Material management 7 9 31 23 24 0 6 50 17 85
2020 Information management 10 16 26 26 16 0 5 44 28 280
2020 Information technology 8 16 34 24 14 2 2 40 25 2410
2020 Internal audit 7 12 38 24 14 3 1 40 20 340
2020 Evaluation 10 13 30 29 16 3 0 45 24 150
2020 Data sciences 9 14 32 26 12 3 3 41 25 200
2020 Policy 8 15 31 27 15 2 2 44 24 415
2020 Project management 8 21 34 21 12 2 2 34 30 695
2020 Other services to the public 6 13 31 26 18 3 3 47 20 2465
2020 None of the above 8 15 31 24 17 3 3 43 24 3135
2019 Client contact centre 11 20 30 19 14 3 3 35 33 3750
2019 Health care practitioners 3 29 29 21 19 0 0 39 32 30
2019 Federal regulators 9 19 34 19 14 3 2 34 30 220
2019 Compliance, inspection and enforcement 12 22 35 19 9 1 1 29 35 8705
2019 Communications or public affairs 13 18 34 20 11 1 2 33 32 365
2019 Access to information and privacy 6 16 26 24 22 3 4 49 24 365
2019 Security 8 20 32 22 16 0 2 38 29 225
2019 Science and technology 7 23 30 21 12 3 3 36 32 180
2019 Library services 0 17 39 20 5 0 18 31 21 35
2019 Legal services 16 11 31 19 18 3 3 39 29 135
2019 Administration and operations 10 20 34 19 12 2 2 33 31 2465
2019 Human resources 12 21 37 15 12 2 2 27 34 1030
2019 Financial management 8 19 33 24 14 1 1 39 27 680
2019 Procurement 13 23 34 15 13 0 1 29 37 65
2019 Real property 15 28 28 12 13 1 3 25 45 160
2019 Material management 9 10 19 28 23 3 7 57 21 130
2019 Information management 10 21 32 20 13 3 1 34 32 315
2019 Information technology 11 18 36 20 11 2 2 32 30 2415
2019 Internal audit 7 17 34 23 11 3 4 37 27 380
2019 Evaluation 6 21 32 23 15 2 1 39 28 190
2019 Data sciences 8 19 34 22 13 2 2 37 28 235
2019 Policy 12 19 34 21 10 2 2 32 32 375
2019 Project management 12 24 35 17 8 2 3 26 37 600
2019 Other services to the public 9 16 30 24 16 3 2 41 27 2135
2019 None of the above 9 18 30 22 15 3 3 39 29 3400

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 15 31 21 17 1 5 41 25 4595
2024 Health care practitioners 12 19 25 16 23 0 5 41 33 45
2024 Intelligence analysts 10 20 36 18 13 1 3 32 31 360
2024 Federal regulators 8 19 34 24 11 1 4 36 29 165
2024 Compliance, inspection and enforcement 9 16 35 23 13 1 3 38 26 8820
2024 Communications or public affairs 9 15 40 22 12 1 1 35 24 445
2024 Access to information and privacy 8 17 29 20 18 1 7 42 27 425
2024 Security 6 12 36 23 18 1 3 43 20 530
2024 Science and technology 6 13 32 26 19 1 3 47 20 155
2024 Library services 3 7 40 31 19 0 0 50 11 30
2024 Legal services 9 16 38 25 10 0 3 36 26 135
2024 Administration and operations 8 17 33 23 15 1 4 40 26 2640
2024 Human resources 8 16 34 25 14 1 3 40 24 1270
2024 Financial management 9 16 32 24 17 0 2 41 26 620
2024 Procurement 5 13 33 21 25 0 3 47 19 75
2024 Real property 5 8 28 29 27 0 3 58 14 175
2024 Material management 9 13 28 21 20 3 5 45 24 80
2024 Information management 8 18 32 23 13 1 5 39 27 275
2024 Information technology 5 11 28 29 22 1 4 54 17 2250
2024 Internal audit 9 14 26 25 18 2 6 47 25 460
2024 Evaluation 13 19 31 17 13 2 5 32 35 215
2024 Data sciences 7 21 32 24 14 1 3 39 28 275
2024 Policy 8 15 42 21 11 1 2 33 24 400
2024 Project management 7 16 35 26 14 1 2 41 23 915
2024 Other services to the public 8 18 33 20 15 1 4 37 28 2225
2024 None of the above 8 16 31 22 16 1 5 40 26 2935
2022 Client contact centre 3 9 28 25 26 2 7 56 14 6950
2022 Health care practitioners 18 12 31 11 20 0 8 34 33 40
2022 Federal regulators 7 18 26 24 20 0 5 46 27 305
2022 Compliance, inspection and enforcement 5 13 34 26 17 1 3 45 19 9675
2022 Communications or public affairs 4 11 31 30 22 0 2 53 15 475
2022 Access to information and privacy 3 9 29 28 23 1 7 56 13 565
2022 Security 2 6 31 29 25 2 5 58 9 500
2022 Science and technology 7 10 23 26 27 1 6 57 18 190
2022 Library services 0 9 32 35 19 3 2 57 9 35
2022 Legal services 3 10 33 24 24 1 4 51 14 165
2022 Administration and operations 3 10 29 28 24 1 3 55 14 2660
2022 Human resources 3 9 31 32 22 1 3 55 13 1395
2022 Financial management 4 9 29 28 25 0 5 56 14 625
2022 Procurement 1 13 36 33 11 0 6 47 15 85
2022 Real property 4 11 28 35 21 0 2 56 15 175
2022 Material management 1 5 29 31 25 4 4 61 7 75
2022 Information management 2 10 32 25 23 1 7 52 13 320
2022 Information technology 3 7 24 32 29 1 4 65 10 2705
2022 Internal audit 3 9 26 21 30 2 8 57 14 570
2022 Evaluation 4 13 28 23 26 1 5 52 18 275
2022 Data sciences 5 12 29 28 23 2 2 53 17 300
2022 Policy 3 10 32 27 24 0 4 53 14 370
2022 Project management 3 10 27 34 21 1 3 58 14 1060
2022 Other services to the public 4 11 32 24 24 1 5 51 16 2475
2022 None of the above 5 10 29 26 22 2 6 53 15 3295
2020 Client contact centre 4 14 36 26 16 2 2 43 20 4645
2020 Health care practitioners 3 17 38 28 14 0 0 42 20 35
2020 Federal regulators 10 14 40 23 12 1 0 35 24 215
2020 Compliance, inspection and enforcement 7 19 41 22 9 0 1 32 26 9260
2020 Communications or public affairs 8 20 40 22 8 1 1 30 29 395
2020 Access to information and privacy 8 17 34 24 15 0 1 39 26 400
2020 Security 4 11 34 31 19 0 1 50 15 260
2020 Science and technology 5 21 32 31 10 1 1 42 26 195
2020 Library services 0 8 45 30 14 0 3 45 9 25
2020 Legal services 7 23 34 19 15 0 1 35 31 135
2020 Administration and operations 5 14 37 27 15 0 1 43 19 2400
2020 Human resources 6 16 40 25 11 1 1 37 22 1165
2020 Financial management 4 13 38 30 15 1 0 45 17 610
2020 Procurement 4 15 37 23 18 2 0 43 19 80
2020 Real property 3 13 40 29 14 1 1 44 16 155
2020 Material management 2 9 35 21 29 0 5 52 12 85
2020 Information management 8 16 36 27 12 0 1 39 24 285
2020 Information technology 4 10 31 33 20 1 1 55 14 2415
2020 Internal audit 4 12 36 29 16 3 0 46 17 340
2020 Evaluation 8 14 33 29 15 1 0 44 22 150
2020 Data sciences 6 13 40 27 13 0 0 41 19 200
2020 Policy 6 15 39 27 10 1 2 38 22 415
2020 Project management 4 15 38 28 13 0 2 42 19 695
2020 Other services to the public 6 17 35 26 15 1 2 41 23 2480
2020 None of the above 6 16 33 26 16 1 1 43 23 3150
2019 Client contact centre 9 16 33 25 14 1 2 40 26 3760
2019 Health care practitioners 11 18 30 23 18 0 0 41 29 30
2019 Federal regulators 10 15 36 21 14 2 2 36 26 220
2019 Compliance, inspection and enforcement 11 21 36 20 10 1 1 30 33 8720
2019 Communications or public affairs 9 18 36 19 16 0 1 36 28 365
2019 Access to information and privacy 4 16 29 25 23 0 3 50 21 370
2019 Security 7 12 33 28 18 0 1 47 20 225
2019 Science and technology 10 15 30 25 16 2 2 43 26 180
2019 Library services 3 14 45 27 8 0 3 37 18 35
2019 Legal services 15 17 38 16 13 1 0 30 32 140
2019 Administration and operations 8 16 34 25 15 1 1 41 24 2475
2019 Human resources 8 19 33 24 15 0 1 40 27 1035
2019 Financial management 6 15 33 28 16 0 1 45 22 685
2019 Procurement 5 15 25 36 17 0 3 54 20 65
2019 Real property 7 22 32 17 19 1 2 37 30 160
2019 Material management 5 14 27 24 27 1 3 53 19 130
2019 Information management 7 17 35 26 14 1 1 40 24 320
2019 Information technology 4 10 30 33 19 1 2 54 15 2415
2019 Internal audit 6 16 33 28 13 1 3 43 23 380
2019 Evaluation 8 18 30 27 16 1 1 44 26 190
2019 Data sciences 11 17 33 23 12 1 2 36 30 235
2019 Policy 8 18 32 25 16 1 1 41 26 375
2019 Project management 6 19 33 25 14 1 2 40 26 600
2019 Other services to the public 8 16 31 26 17 1 2 43 24 2140
2019 None of the above 8 17 31 25 16 1 2 43 25 3405

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 26 17 20 17 2 0 44 38 4600
2024 Health care practitioners 34 27 5 17 16 2 0 62 33 45
2024 Intelligence analysts 16 28 20 22 13 1 0 45 36 360
2024 Federal regulators 16 32 17 19 15 1 0 48 34 165
2024 Compliance, inspection and enforcement 14 28 19 20 16 2 0 43 37 8825
2024 Communications or public affairs 9 26 20 22 21 1 0 36 44 445
2024 Access to information and privacy 25 31 16 16 10 2 0 57 26 425
2024 Security 14 32 22 19 13 0 0 46 32 530
2024 Science and technology 8 27 23 18 22 1 0 36 41 160
2024 Library services 23 28 6 13 26 3 0 53 41 30
2024 Legal services 19 26 15 23 16 1 1 45 39 135
2024 Administration and operations 17 30 17 19 14 1 0 48 34 2640
2024 Human resources 11 28 18 23 19 1 0 39 42 1275
2024 Financial management 17 32 16 19 14 1 0 50 34 620
2024 Procurement 19 27 17 18 17 2 0 47 36 75
2024 Real property 14 31 18 21 14 1 1 46 36 175
2024 Material management 21 31 17 20 10 1 0 53 30 85
2024 Information management 18 28 19 19 16 0 0 46 35 275
2024 Information technology 19 32 19 16 12 2 0 52 28 2250
2024 Internal audit 18 29 20 16 14 3 0 48 31 455
2024 Evaluation 20 28 17 13 21 1 0 49 34 215
2024 Data sciences 18 28 18 16 19 1 0 46 36 275
2024 Policy 12 26 15 19 26 1 0 38 46 400
2024 Project management 12 29 18 22 17 2 0 42 39 915
2024 Other services to the public 20 31 18 17 12 2 0 53 29 2230
2024 None of the above 19 30 18 17 14 2 0 50 32 2935
2022 Client contact centre 35 35 13 9 4 3 0 73 14 6960
2022 Health care practitioners 39 25 2 21 9 2 2 66 31 40
2022 Federal regulators 31 34 13 12 7 2 0 67 20 305
2022 Compliance, inspection and enforcement 23 36 16 15 9 2 0 60 24 9690
2022 Communications or public affairs 23 35 15 14 10 3 0 60 24 475
2022 Access to information and privacy 36 36 14 8 3 3 0 74 11 570
2022 Security 25 39 14 14 6 2 0 65 20 500
2022 Science and technology 21 32 15 18 11 2 1 55 30 190
2022 Library services 35 43 13 8 2 0 0 78 10 35
2022 Legal services 27 38 17 13 5 0 0 65 18 165
2022 Administration and operations 26 39 14 13 7 2 0 66 20 2670
2022 Human resources 23 40 13 15 7 2 0 65 22 1395
2022 Financial management 27 37 15 13 7 1 0 65 20 625
2022 Procurement 35 34 9 11 11 1 0 69 21 85
2022 Real property 24 42 12 15 4 3 0 68 20 175
2022 Material management 18 49 14 13 2 1 1 69 16 75
2022 Information management 24 38 19 10 7 2 0 64 17 320
2022 Information technology 29 35 16 11 6 2 0 66 18 2710
2022 Internal audit 32 37 14 8 6 3 0 71 15 575
2022 Evaluation 30 36 15 8 9 1 0 67 18 275
2022 Data sciences 30 33 18 10 7 2 0 65 17 300
2022 Policy 29 35 13 12 9 2 0 65 21 370
2022 Project management 19 41 13 15 9 1 0 62 25 1060
2022 Other services to the public 29 38 14 12 5 2 0 69 17 2480
2022 None of the above 26 36 16 11 8 3 0 64 19 3300
2020 Client contact centre 33 39 13 8 3 3 1 75 11 4640
2020 Health care practitioners 21 46 11 19 3 0 0 67 21 35
2020 Federal regulators 34 38 15 8 4 1 0 72 12 210
2020 Compliance, inspection and enforcement 23 42 18 12 4 1 0 65 16 9215
2020 Communications or public affairs 27 43 14 9 3 3 0 73 13 390
2020 Access to information and privacy 32 40 13 9 1 2 2 75 11 400
2020 Security 34 42 13 7 3 1 0 77 10 255
2020 Science and technology 17 36 23 15 7 2 0 55 22 190
2020 Library services 30 44 19 7 0 0 0 73 7 25
2020 Legal services 24 46 15 13 1 0 1 71 14 135
2020 Administration and operations 31 42 15 8 3 1 0 74 11 2385
2020 Human resources 29 45 12 10 3 1 0 75 13 1160
2020 Financial management 33 43 13 7 2 1 0 77 9 610
2020 Procurement 28 47 16 6 0 2 0 77 6 80
2020 Real property 28 43 16 9 3 1 0 72 12 155
2020 Material management 18 45 22 11 1 1 2 65 13 85
2020 Information management 27 38 15 12 5 2 1 67 17 285
2020 Information technology 32 40 15 9 3 2 0 73 11 2405
2020 Internal audit 32 41 16 7 2 2 0 74 9 340
2020 Evaluation 29 41 16 7 4 2 0 72 12 150
2020 Data sciences 30 42 16 7 3 1 0 74 10 200
2020 Policy 29 40 17 10 4 1 0 69 14 420
2020 Project management 28 41 14 13 3 1 0 70 16 690
2020 Other services to the public 32 39 15 9 3 2 0 73 12 2470
2020 None of the above 27 40 17 10 4 2 0 68 14 3145
2019 Client contact centre 22 36 20 14 6 2 0 60 20 3755
2019 Health care practitioners 15 46 16 24 0 0 0 60 24 30
2019 Federal regulators 22 37 20 12 7 1 0 61 19 225
2019 Compliance, inspection and enforcement 16 35 21 18 8 2 0 52 27 8685
2019 Communications or public affairs 17 37 17 16 8 4 1 57 25 360
2019 Access to information and privacy 33 38 14 10 3 2 0 72 14 370
2019 Security 27 36 19 10 3 3 0 66 14 225
2019 Science and technology 18 37 19 15 9 2 0 56 25 180
2019 Library services 18 43 20 11 3 0 5 64 15 35
2019 Legal services 21 34 20 14 8 4 0 57 23 140
2019 Administration and operations 22 38 18 15 5 1 0 61 21 2470
2019 Human resources 22 43 16 14 4 1 0 66 19 1025
2019 Financial management 22 40 20 13 4 2 0 63 17 685
2019 Procurement 23 31 23 20 3 0 0 54 23 65
2019 Real property 14 41 22 17 5 1 0 55 22 160
2019 Material management 24 42 17 6 8 2 1 68 14 130
2019 Information management 19 34 22 14 9 2 0 54 24 315
2019 Information technology 23 38 19 13 5 2 0 62 18 2405
2019 Internal audit 21 43 18 12 3 3 0 66 16 385
2019 Evaluation 14 40 27 12 4 3 0 56 16 190
2019 Data sciences 23 31 22 15 6 4 0 56 21 235
2019 Policy 19 33 19 18 8 2 0 54 27 375
2019 Project management 20 37 19 14 8 1 0 58 23 600
2019 Other services to the public 23 36 17 15 6 2 0 61 22 2140
2019 None of the above 20 36 19 15 7 3 0 57 23 3395

Diversity and inclusion

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 60 26 6 4 3 2 0 87 6 4600
2024 Health care practitioners 59 26 8 3 5 0 0 85 7 45
2024 Intelligence analysts 54 33 4 5 4 1 0 88 9 360
2024 Federal regulators 54 29 10 2 2 2 1 85 4 165
2024 Compliance, inspection and enforcement 54 27 7 5 4 2 0 83 9 8820
2024 Communications or public affairs 58 26 5 6 4 0 0 84 10 445
2024 Access to information and privacy 60 23 6 6 3 1 0 84 9 425
2024 Security 55 25 7 6 5 0 0 81 12 530
2024 Science and technology 50 29 9 6 3 2 0 81 10 160
2024 Library services 74 17 3 0 0 6 0 97 0 30
2024 Legal services 53 28 8 4 5 1 1 83 9 135
2024 Administration and operations 55 27 7 6 4 1 0 83 10 2635
2024 Human resources 56 28 6 6 3 1 0 85 9 1275
2024 Financial management 57 25 7 7 3 1 0 83 10 625
2024 Procurement 65 20 9 5 0 1 0 86 5 75
2024 Real property 62 22 4 6 4 1 0 85 11 175
2024 Material management 50 23 10 13 1 2 1 75 14 85
2024 Information management 59 25 5 7 4 0 0 83 11 275
2024 Information technology 61 24 6 4 3 1 0 86 8 2255
2024 Internal audit 55 30 8 4 2 1 0 86 6 460
2024 Evaluation 54 30 7 4 5 1 0 85 9 215
2024 Data sciences 60 25 6 5 3 1 0 85 9 275
2024 Policy 49 31 7 7 5 1 0 80 13 400
2024 Project management 54 28 7 6 4 1 0 83 10 910
2024 Other services to the public 54 28 7 5 3 2 0 84 8 2230
2024 None of the above 53 26 9 5 4 2 0 81 10 2935
2022 Client contact centre 70 21 4 2 1 2 1 93 3 6960
2022 Health care practitioners 62 24 4 8 2 0 0 86 10 40
2022 Federal regulators 60 25 6 4 4 1 1 86 8 305
2022 Compliance, inspection and enforcement 60 26 6 4 2 2 0 87 6 9690
2022 Communications or public affairs 65 22 4 6 2 2 0 89 8 475
2022 Access to information and privacy 67 22 7 1 1 1 0 91 2 570
2022 Security 61 26 6 3 3 1 0 87 7 500
2022 Science and technology 54 27 7 7 2 3 0 84 9 190
2022 Library services 71 27 0 0 2 0 0 98 2 35
2022 Legal services 58 27 6 5 3 2 0 86 8 165
2022 Administration and operations 63 25 5 3 2 1 0 89 6 2665
2022 Human resources 68 21 5 3 2 1 0 90 5 1390
2022 Financial management 67 22 3 4 3 1 1 89 7 625
2022 Procurement 63 20 8 3 2 2 1 87 6 85
2022 Real property 62 27 3 2 4 1 0 90 7 175
2022 Material management 54 25 6 11 2 3 0 81 13 75
2022 Information management 55 27 7 6 3 2 0 84 9 320
2022 Information technology 65 24 5 4 2 1 0 90 6 2715
2022 Internal audit 64 26 5 2 1 1 0 91 4 570
2022 Evaluation 65 25 4 2 3 1 0 91 5 275
2022 Data sciences 66 24 4 2 2 2 0 92 4 295
2022 Policy 64 24 4 4 3 0 0 89 7 370
2022 Project management 62 24 5 5 3 1 0 86 8 1060
2022 Other services to the public 62 24 5 4 2 2 0 89 6 2480
2022 None of the above 59 25 7 4 3 2 0 86 7 3300
2020 Client contact centre 61 25 7 3 2 2 1 88 5 4645
2020 Health care practitioners 43 30 14 6 6 0 3 74 11 35
2020 Federal regulators 54 29 7 7 1 2 0 84 8 210
2020 Compliance, inspection and enforcement 50 30 8 6 4 2 0 82 10 9245
2020 Communications or public affairs 60 26 6 5 2 1 0 87 7 395
2020 Access to information and privacy 57 27 7 6 1 2 0 86 7 400
2020 Security 56 27 8 6 2 1 0 84 8 260
2020 Science and technology 47 32 8 9 5 0 0 78 14 195
2020 Library services 56 22 7 15 0 0 0 78 15 25
2020 Legal services 57 21 9 5 6 2 0 80 11 135
2020 Administration and operations 55 28 7 5 3 1 0 84 9 2395
2020 Human resources 60 25 5 6 3 1 0 86 9 1165
2020 Financial management 55 28 7 7 3 0 0 83 10 610
2020 Procurement 55 33 8 3 3 0 0 87 5 80
2020 Real property 54 25 11 5 5 1 0 80 10 155
2020 Material management 44 34 9 10 2 0 0 79 12 85
2020 Information management 55 24 12 4 4 1 0 80 8 285
2020 Information technology 58 27 7 4 3 1 0 86 7 2405
2020 Internal audit 50 39 7 2 1 1 0 90 3 340
2020 Evaluation 60 25 5 5 2 4 0 88 7 150
2020 Data sciences 56 29 9 4 1 0 0 86 5 200
2020 Policy 56 28 6 5 3 1 0 85 9 415
2020 Project management 56 28 7 6 4 0 0 84 9 695
2020 Other services to the public 55 26 8 6 3 2 0 82 9 2475
2020 None of the above 51 27 9 6 5 1 0 80 11 3155
2019 Client contact centre 58 26 8 5 3 1 0 84 8 3740
2019 Health care practitioners 58 24 12 6 0 0 0 81 6 30
2019 Federal regulators 48 33 6 6 5 1 0 82 11 220
2019 Compliance, inspection and enforcement 48 29 9 7 5 1 0 79 12 8710
2019 Communications or public affairs 53 26 8 9 3 1 0 80 12 365
2019 Access to information and privacy 59 23 9 6 3 0 0 82 9 370
2019 Security 60 19 6 8 7 0 0 79 15 225
2019 Science and technology 52 29 7 5 5 1 0 83 10 180
2019 Library services 52 37 3 0 6 0 3 91 6 35
2019 Legal services 51 28 11 5 4 1 0 80 9 140
2019 Administration and operations 51 28 8 8 4 1 0 80 12 2475
2019 Human resources 56 29 6 6 3 0 0 85 9 1030
2019 Financial management 50 30 8 7 4 0 0 81 11 685
2019 Procurement 65 23 9 1 0 1 0 89 2 65
2019 Real property 48 30 11 7 3 1 0 78 10 160
2019 Material management 48 30 7 8 5 2 0 79 13 130
2019 Information management 46 32 8 7 6 0 0 78 13 320
2019 Information technology 52 28 8 6 4 1 0 81 11 2415
2019 Internal audit 51 31 9 6 2 0 1 83 8 385
2019 Evaluation 56 20 15 7 2 1 0 76 9 190
2019 Data sciences 59 26 10 3 2 0 0 85 6 235
2019 Policy 48 32 7 7 5 1 0 81 12 375
2019 Project management 52 28 8 7 5 1 0 81 12 595
2019 Other services to the public 51 28 8 8 4 1 0 79 12 2135
2019 None of the above 48 28 10 8 5 1 0 77 13 3410

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 66 26 3 2 1 0 0 93 4 4605
2024 Health care practitioners 68 18 5 5 2 2 0 88 7 45
2024 Intelligence analysts 57 34 4 3 2 0 0 91 5 360
2024 Federal regulators 52 35 6 6 1 0 0 87 7 165
2024 Compliance, inspection and enforcement 59 29 5 4 2 0 0 89 6 8825
2024 Communications or public affairs 60 29 3 5 2 0 0 89 8 445
2024 Access to information and privacy 61 26 5 4 3 1 0 88 7 425
2024 Security 60 26 7 4 3 0 0 86 7 530
2024 Science and technology 56 31 9 3 2 0 0 87 5 160
2024 Library services 74 19 6 0 0 0 0 94 0 30
2024 Legal services 59 32 1 5 2 0 0 91 8 135
2024 Administration and operations 58 30 5 4 3 0 0 88 7 2635
2024 Human resources 62 28 4 4 1 0 0 91 5 1275
2024 Financial management 60 29 5 3 2 0 0 90 5 625
2024 Procurement 70 23 2 4 0 1 0 94 4 75
2024 Real property 66 21 8 4 2 0 0 86 5 175
2024 Material management 46 38 10 4 0 1 1 86 4 85
2024 Information management 63 27 4 4 3 0 0 90 7 275
2024 Information technology 65 26 4 3 2 0 0 91 5 2255
2024 Internal audit 61 28 7 3 1 0 0 89 4 460
2024 Evaluation 61 26 5 5 2 0 0 87 8 215
2024 Data sciences 64 25 5 4 2 0 0 89 6 275
2024 Policy 53 32 4 6 5 0 0 85 11 400
2024 Project management 57 30 4 6 3 0 0 87 9 910
2024 Other services to the public 58 30 6 4 2 0 0 88 6 2230
2024 None of the above 56 30 6 5 2 1 0 86 7 2935
2022 Client contact centre 76 19 2 1 1 1 0 96 2 6960
2022 Health care practitioners 67 21 4 7 0 0 0 88 7 40
2022 Federal regulators 65 23 5 4 2 0 1 90 5 305
2022 Compliance, inspection and enforcement 66 26 4 2 1 1 0 93 3 9695
2022 Communications or public affairs 71 21 3 3 2 0 0 92 5 475
2022 Access to information and privacy 68 26 3 2 1 0 0 94 3 570
2022 Security 65 26 4 4 2 0 0 91 6 500
2022 Science and technology 63 28 6 1 1 0 0 91 2 190
2022 Library services 88 10 0 2 0 0 0 98 2 35
2022 Legal services 63 27 6 2 3 0 0 89 5 165
2022 Administration and operations 65 27 3 3 1 0 0 92 4 2670
2022 Human resources 71 23 3 2 1 0 0 94 3 1395
2022 Financial management 72 20 3 3 1 0 0 92 4 625
2022 Procurement 67 23 2 5 2 0 0 90 7 85
2022 Real property 62 30 2 4 2 1 0 92 5 175
2022 Material management 54 32 5 6 2 0 0 86 9 75
2022 Information management 61 30 3 4 1 1 0 92 5 320
2022 Information technology 69 24 4 2 1 0 0 93 3 2715
2022 Internal audit 70 24 3 2 1 0 0 94 3 575
2022 Evaluation 68 22 4 4 1 1 0 90 5 275
2022 Data sciences 75 18 4 2 1 0 0 93 3 295
2022 Policy 73 21 2 2 2 0 0 94 4 370
2022 Project management 66 24 4 4 3 0 0 90 7 1060
2022 Other services to the public 67 25 3 3 1 0 0 93 4 2480
2022 None of the above 63 27 5 4 1 1 0 90 5 3300
2020 Client contact centre 66 26 3 2 1 1 1 93 3 4635
2020 Health care practitioners 44 36 6 8 0 0 6 85 9 35
2020 Federal regulators 60 28 6 4 0 1 0 89 5 210
2020 Compliance, inspection and enforcement 56 33 5 4 2 0 0 89 6 9215
2020 Communications or public affairs 68 24 4 3 1 0 0 92 4 395
2020 Access to information and privacy 60 31 5 3 0 0 0 91 3 395
2020 Security 61 30 4 4 0 0 0 91 5 260
2020 Science and technology 56 31 6 5 2 0 0 87 7 195
2020 Library services 72 21 7 0 0 0 0 93 0 25
2020 Legal services 64 24 2 8 1 1 0 89 9 135
2020 Administration and operations 61 28 5 4 2 0 0 89 6 2375
2020 Human resources 66 25 4 3 1 0 0 91 4 1160
2020 Financial management 61 28 5 4 1 0 0 89 5 605
2020 Procurement 62 28 4 6 0 0 0 90 6 80
2020 Real property 62 22 5 8 3 0 0 84 11 155
2020 Material management 49 36 6 8 1 0 0 85 9 85
2020 Information management 59 29 7 4 1 0 0 87 6 285
2020 Information technology 62 28 6 2 1 0 0 91 4 2405
2020 Internal audit 59 34 5 2 1 0 0 93 3 335
2020 Evaluation 66 24 8 3 0 0 0 89 3 150
2020 Data sciences 63 30 3 2 1 0 0 94 3 195
2020 Policy 64 27 3 4 2 0 0 91 7 415
2020 Project management 61 28 5 4 2 0 0 89 6 695
2020 Other services to the public 59 29 5 5 1 1 0 89 6 2470
2020 None of the above 56 30 6 5 3 1 0 87 7 3145
2019 Client contact centre 60 29 5 4 1 0 0 90 5 3760
2019 Health care practitioners 61 25 6 8 0 0 0 85 8 30
2019 Federal regulators 53 33 5 6 3 0 0 86 9 225
2019 Compliance, inspection and enforcement 51 34 6 6 3 0 0 85 8 8705
2019 Communications or public affairs 56 32 3 7 1 0 0 88 8 365
2019 Access to information and privacy 58 27 8 5 2 0 0 85 7 370
2019 Security 62 22 7 6 3 0 0 84 9 225
2019 Science and technology 52 35 6 3 4 0 0 87 7 180
2019 Library services 64 24 0 6 3 3 0 91 9 30
2019 Legal services 57 26 7 7 3 0 0 83 10 135
2019 Administration and operations 52 33 7 6 3 0 0 85 9 2475
2019 Human resources 60 30 4 5 1 0 0 90 6 1030
2019 Financial management 50 33 9 6 2 0 0 83 8 685
2019 Procurement 65 26 6 3 0 0 0 91 3 65
2019 Real property 50 30 10 9 1 0 0 80 10 160
2019 Material management 45 34 7 12 2 0 0 79 14 130
2019 Information management 47 34 8 8 2 0 0 81 11 320
2019 Information technology 57 30 6 5 2 0 0 87 7 2415
2019 Internal audit 52 37 6 3 1 0 0 89 5 385
2019 Evaluation 53 32 7 7 2 0 0 85 8 185
2019 Data sciences 64 27 5 3 2 0 0 90 5 235
2019 Policy 55 31 6 5 2 1 0 87 7 375
2019 Project management 56 29 7 5 2 0 0 85 8 595
2019 Other services to the public 52 32 7 6 3 0 0 84 9 2140
2019 None of the above 49 33 8 6 3 0 0 83 9 3405

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 31 12 3 2 3 1 82 5 4600
2024 Health care practitioners 51 23 16 5 3 2 0 76 8 45
2024 Intelligence analysts 48 33 13 4 1 1 0 82 5 360
2024 Federal regulators 43 37 11 3 2 3 1 84 5 165
2024 Compliance, inspection and enforcement 45 35 11 4 3 2 0 82 7 8820
2024 Communications or public affairs 56 32 7 4 1 1 0 88 5 445
2024 Access to information and privacy 50 26 12 6 3 1 1 78 10 425
2024 Security 47 35 8 4 4 1 0 84 8 530
2024 Science and technology 42 39 10 4 4 2 0 82 8 160
2024 Library services 59 28 10 0 0 3 0 89 0 30
2024 Legal services 42 39 10 3 2 3 0 84 6 135
2024 Administration and operations 47 33 10 4 3 2 0 82 7 2635
2024 Human resources 52 34 8 4 1 1 0 87 5 1275
2024 Financial management 48 33 10 4 3 1 1 83 7 625
2024 Procurement 56 28 8 2 0 6 0 89 3 75
2024 Real property 55 30 8 4 2 1 0 86 7 175
2024 Material management 47 26 16 9 0 2 0 75 9 85
2024 Information management 53 29 8 6 2 1 1 84 8 275
2024 Information technology 56 31 7 2 2 1 0 88 5 2255
2024 Internal audit 45 37 11 3 1 1 1 84 5 455
2024 Evaluation 46 35 13 3 3 1 0 82 5 215
2024 Data sciences 55 33 5 3 2 2 0 90 5 275
2024 Policy 47 36 8 4 4 2 0 84 7 400
2024 Project management 50 37 6 5 2 0 0 87 7 915
2024 Other services to the public 44 34 12 4 2 3 1 81 6 2230
2024 None of the above 42 34 13 4 2 3 1 80 7 2935
2022 Client contact centre 58 26 9 2 1 3 2 88 3 6965
2022 Health care practitioners 61 33 2 2 2 0 0 94 4 40
2022 Federal regulators 52 26 11 4 3 2 1 81 7 305
2022 Compliance, inspection and enforcement 51 32 10 3 2 3 1 86 5 9690
2022 Communications or public affairs 62 27 6 3 2 1 0 90 4 475
2022 Access to information and privacy 52 30 10 2 1 4 1 86 3 570
2022 Security 55 31 8 4 1 2 0 87 5 500
2022 Science and technology 53 31 9 3 1 2 1 86 4 190
2022 Library services 72 22 0 4 0 2 0 95 5 35
2022 Legal services 53 26 12 3 3 2 1 81 6 165
2022 Administration and operations 55 32 8 2 1 2 0 89 4 2670
2022 Human resources 59 30 7 2 1 1 0 90 3 1395
2022 Financial management 59 28 8 3 2 0 1 88 4 625
2022 Procurement 62 31 5 1 1 0 0 93 2 85
2022 Real property 48 37 7 3 2 4 0 88 5 175
2022 Material management 50 33 9 4 1 3 0 86 5 75
2022 Information management 50 35 8 3 1 1 1 87 5 320
2022 Information technology 61 31 5 2 1 1 0 92 3 2715
2022 Internal audit 54 32 9 1 1 2 1 88 3 570
2022 Evaluation 57 28 8 3 1 3 1 88 4 275
2022 Data sciences 61 29 5 3 0 2 0 92 3 295
2022 Policy 58 32 4 1 2 2 1 92 3 370
2022 Project management 58 30 6 2 2 1 0 89 5 1060
2022 Other services to the public 52 29 11 2 1 3 1 85 4 2480
2022 None of the above 49 30 11 3 2 3 1 84 5 3300
2020 Client contact centre 47 31 13 2 1 4 2 82 4 4615
2020 Health care practitioners 45 35 8 3 3 0 6 85 6 35
2020 Federal regulators 49 33 10 3 0 4 0 85 4 210
2020 Compliance, inspection and enforcement 42 37 12 4 2 2 0 81 6 9190
2020 Communications or public affairs 61 29 5 3 1 1 1 91 4 390
2020 Access to information and privacy 46 33 14 3 1 3 1 82 4 390
2020 Security 51 39 6 3 0 1 0 91 3 260
2020 Science and technology 41 38 12 4 4 1 0 80 8 190
2020 Library services 64 29 4 4 0 0 0 93 4 25
2020 Legal services 51 27 10 7 3 1 1 80 10 135
2020 Administration and operations 51 32 10 4 2 1 0 84 6 2380
2020 Human resources 56 31 7 4 1 1 0 88 5 1160
2020 Financial management 51 34 7 4 2 1 0 87 6 605
2020 Procurement 56 32 9 1 0 1 0 90 1 80
2020 Real property 52 33 8 4 2 1 1 87 6 155
2020 Material management 41 35 14 5 2 3 0 79 7 85
2020 Information management 47 35 10 5 1 2 0 84 6 280
2020 Information technology 55 32 9 3 1 1 0 87 4 2395
2020 Internal audit 45 37 12 3 1 1 1 84 4 335
2020 Evaluation 51 34 8 3 1 3 0 88 3 150
2020 Data sciences 54 34 7 2 0 1 1 90 3 195
2020 Policy 55 29 8 4 2 2 0 86 6 415
2020 Project management 53 35 7 3 2 0 0 89 4 690
2020 Other services to the public 44 35 13 3 1 3 1 82 5 2460
2020 None of the above 42 35 13 5 3 2 1 79 8 3130
2019 Client contact centre 42 34 15 3 2 3 2 79 5 3765
2019 Health care practitioners 43 45 9 3 0 0 0 88 3 30
2019 Federal regulators 41 38 12 4 3 1 0 80 8 225
2019 Compliance, inspection and enforcement 38 38 14 4 3 2 0 79 7 8715
2019 Communications or public affairs 51 34 7 4 2 1 0 87 6 365
2019 Access to information and privacy 47 33 13 3 2 2 1 82 5 370
2019 Security 58 28 7 3 3 1 0 87 6 225
2019 Science and technology 42 38 13 5 2 0 1 81 7 180
2019 Library services 54 31 3 3 6 3 0 88 9 35
2019 Legal services 43 36 12 5 2 1 0 80 8 140
2019 Administration and operations 45 36 11 4 3 1 1 82 6 2485
2019 Human resources 53 35 8 3 1 0 0 88 4 1030
2019 Financial management 46 35 12 4 2 1 0 82 6 685
2019 Procurement 54 37 4 1 0 1 1 94 2 65
2019 Real property 41 42 12 4 1 0 0 83 6 160
2019 Material management 40 37 9 7 3 1 2 80 11 130
2019 Information management 44 36 10 5 3 2 0 81 8 320
2019 Information technology 49 35 9 4 2 1 0 85 6 2425
2019 Internal audit 40 39 14 3 1 2 1 81 4 385
2019 Evaluation 43 34 15 5 2 1 0 78 7 185
2019 Data sciences 55 34 6 4 0 1 0 90 4 235
2019 Policy 48 37 7 4 2 1 0 86 6 375
2019 Project management 50 36 8 4 1 1 0 87 5 600
2019 Other services to the public 41 35 15 4 2 3 1 78 6 2140
2019 None of the above 38 35 16 5 3 2 1 76 8 3415

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 32 15 6 6 3 1 72 13 4600
2024 Health care practitioners 48 24 10 6 8 2 2 75 15 45
2024 Intelligence analysts 30 37 13 11 7 2 0 69 18 360
2024 Federal regulators 33 38 15 8 5 2 0 72 13 165
2024 Compliance, inspection and enforcement 32 36 15 7 7 3 0 70 15 8820
2024 Communications or public affairs 33 37 11 8 8 3 0 72 16 440
2024 Access to information and privacy 42 31 12 5 6 3 0 76 12 425
2024 Security 34 39 13 6 6 2 0 75 12 530
2024 Science and technology 22 42 14 11 6 5 1 67 18 160
2024 Library services 40 29 14 9 3 3 0 72 13 30
2024 Legal services 31 40 15 8 4 3 0 73 12 135
2024 Administration and operations 36 35 14 6 6 2 0 72 13 2640
2024 Human resources 33 40 13 7 5 2 0 75 12 1275
2024 Financial management 34 38 13 7 7 2 1 73 14 625
2024 Procurement 39 44 12 4 1 0 0 83 5 75
2024 Real property 37 34 9 9 8 2 0 73 18 175
2024 Material management 33 37 11 10 4 2 2 74 14 85
2024 Information management 38 34 9 9 7 3 0 75 16 275
2024 Information technology 39 37 12 4 5 3 0 78 9 2250
2024 Internal audit 30 41 13 8 5 3 0 73 13 455
2024 Evaluation 38 33 13 6 8 2 0 72 15 215
2024 Data sciences 35 38 9 9 5 5 0 76 15 275
2024 Policy 27 36 12 12 11 2 0 64 24 400
2024 Project management 32 38 14 7 7 2 0 71 14 910
2024 Other services to the public 37 35 14 7 5 3 0 74 12 2230
2024 None of the above 35 33 16 5 6 4 1 71 12 2935
2022 Client contact centre 54 29 8 3 2 3 1 86 5 6970
2022 Health care practitioners 54 31 7 6 2 0 0 85 8 40
2022 Federal regulators 43 32 12 5 5 3 0 78 10 310
2022 Compliance, inspection and enforcement 41 36 12 5 4 2 0 79 9 9695
2022 Communications or public affairs 46 35 9 5 4 2 0 81 9 475
2022 Access to information and privacy 56 28 8 3 2 2 0 86 5 570
2022 Security 48 32 11 4 2 3 0 83 6 500
2022 Science and technology 43 30 12 7 4 3 1 76 12 190
2022 Library services 57 29 2 2 9 0 0 86 12 35
2022 Legal services 39 39 11 6 3 2 0 79 10 165
2022 Administration and operations 47 33 10 4 4 2 0 82 8 2670
2022 Human resources 47 36 9 4 2 2 0 85 6 1395
2022 Financial management 50 34 9 4 3 0 0 84 7 625
2022 Procurement 54 25 12 4 4 1 0 80 9 85
2022 Real property 44 33 12 6 2 2 0 79 8 175
2022 Material management 40 41 13 2 2 1 0 82 5 75
2022 Information management 47 34 11 4 2 2 1 83 7 320
2022 Information technology 49 34 9 3 3 2 0 85 6 2715
2022 Internal audit 49 34 9 3 2 2 0 86 5 575
2022 Evaluation 47 33 11 3 5 1 0 81 8 275
2022 Data sciences 50 35 7 4 2 2 0 87 6 300
2022 Policy 41 36 9 5 6 1 1 79 11 370
2022 Project management 44 36 9 5 3 1 0 82 9 1060
2022 Other services to the public 49 34 9 3 3 3 0 85 6 2480
2022 None of the above 44 34 10 5 3 3 1 81 8 3300
2020 Client contact centre 49 33 10 4 2 2 0 85 6 4630
2020 Health care practitioners 51 35 6 0 3 6 0 91 3 35
2020 Federal regulators 46 32 13 3 4 3 0 80 7 210
2020 Compliance, inspection and enforcement 37 40 12 6 3 2 0 78 9 9220
2020 Communications or public affairs 43 41 8 3 2 2 0 86 6 395
2020 Access to information and privacy 51 34 8 4 1 1 0 87 6 390
2020 Security 50 36 10 3 1 1 0 87 3 260
2020 Science and technology 35 40 13 6 4 2 0 76 11 195
2020 Library services 41 40 7 12 0 0 0 82 12 25
2020 Legal services 36 39 17 6 1 0 1 76 7 135
2020 Administration and operations 48 35 9 4 2 1 0 84 6 2395
2020 Human resources 47 38 7 5 2 1 0 86 7 1155
2020 Financial management 47 36 9 4 2 1 0 85 7 605
2020 Procurement 52 32 10 5 0 1 0 85 5 80
2020 Real property 49 36 11 3 1 1 0 85 4 150
2020 Material management 39 41 13 3 1 2 0 82 5 85
2020 Information management 43 36 12 3 4 2 0 81 7 285
2020 Information technology 51 35 8 3 2 1 0 87 5 2400
2020 Internal audit 41 38 13 4 2 2 0 80 6 340
2020 Evaluation 45 35 11 7 0 1 0 81 7 150
2020 Data sciences 47 39 8 4 1 1 0 87 5 200
2020 Policy 45 34 9 6 4 2 0 81 10 420
2020 Project management 46 38 9 5 1 1 0 84 6 690
2020 Other services to the public 48 35 9 5 2 2 0 84 6 2460
2020 None of the above 43 36 12 4 3 2 0 81 7 3140
2019 Client contact centre 45 35 11 5 2 1 0 81 7 3750
2019 Health care practitioners 44 40 9 3 3 0 0 85 6 30
2019 Federal regulators 38 36 12 7 5 1 0 75 12 225
2019 Compliance, inspection and enforcement 37 38 13 7 4 1 0 76 11 8685
2019 Communications or public affairs 42 41 6 7 3 2 0 85 9 360
2019 Access to information and privacy 54 30 10 4 1 1 0 85 5 370
2019 Security 51 35 9 3 2 0 0 86 5 220
2019 Science and technology 40 37 12 8 3 1 0 77 11 180
2019 Library services 40 37 17 6 0 0 0 77 6 35
2019 Legal services 37 41 11 6 4 0 1 78 11 140
2019 Administration and operations 45 36 10 4 3 2 0 83 7 2470
2019 Human resources 49 35 10 4 2 1 0 85 5 1025
2019 Financial management 42 40 9 6 2 1 0 83 8 680
2019 Procurement 53 37 8 0 0 2 0 92 0 65
2019 Real property 41 39 10 5 2 3 0 82 7 160
2019 Material management 40 43 9 6 2 1 0 83 8 130
2019 Information management 41 37 11 7 2 2 0 80 9 320
2019 Information technology 49 35 10 4 2 1 0 85 6 2410
2019 Internal audit 38 41 12 6 2 1 0 80 8 385
2019 Evaluation 41 34 15 5 2 2 0 77 7 190
2019 Data sciences 44 37 11 5 1 1 0 83 6 230
2019 Policy 38 40 10 7 2 2 0 80 10 375
2019 Project management 46 36 11 4 2 1 0 83 6 595
2019 Other services to the public 45 34 12 5 2 1 0 80 8 2135
2019 None of the above 40 36 13 5 3 2 0 78 9 3385

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 33 11 3 2 5 1 82 6 4600
2024 Health care practitioners 55 23 5 4 5 5 4 85 9 45
2024 Intelligence analysts 42 35 10 4 3 6 1 82 8 360
2024 Federal regulators 39 37 15 1 2 5 1 81 3 165
2024 Compliance, inspection and enforcement 42 34 11 4 3 5 1 80 8 8825
2024 Communications or public affairs 35 37 11 7 5 4 1 76 13 445
2024 Access to information and privacy 46 29 11 4 4 5 1 80 8 425
2024 Security 38 35 13 4 4 4 2 78 8 530
2024 Science and technology 35 35 12 7 4 7 1 76 12 160
2024 Library services 34 40 6 3 7 7 3 82 11 30
2024 Legal services 39 35 14 4 2 5 1 79 6 135
2024 Administration and operations 43 34 11 4 4 4 1 81 8 2640
2024 Human resources 42 38 10 3 2 4 1 84 6 1275
2024 Financial management 40 36 12 4 3 4 1 80 7 620
2024 Procurement 45 41 8 0 0 6 0 91 0 75
2024 Real property 38 34 15 5 4 4 0 75 9 175
2024 Material management 40 32 16 3 2 4 3 77 6 85
2024 Information management 43 33 9 4 5 4 3 80 9 275
2024 Information technology 46 31 9 4 2 6 2 84 6 2255
2024 Internal audit 42 35 10 4 3 6 1 82 7 460
2024 Evaluation 44 34 9 3 2 5 2 84 6 215
2024 Data sciences 39 42 6 3 5 5 1 85 8 275
2024 Policy 34 33 13 8 7 5 1 71 15 400
2024 Project management 37 37 12 4 3 6 1 79 8 915
2024 Other services to the public 44 32 12 3 2 5 1 82 6 2230
2024 None of the above 40 32 12 3 3 8 2 80 6 2935
2022 Client contact centre 60 27 6 2 1 4 1 90 3 6955
2022 Health care practitioners 56 21 11 2 0 10 0 85 2 40
2022 Federal regulators 50 31 8 3 3 5 1 86 6 310
2022 Compliance, inspection and enforcement 50 32 9 3 2 4 0 86 5 9690
2022 Communications or public affairs 40 41 7 3 2 5 1 86 6 475
2022 Access to information and privacy 59 27 6 2 1 4 1 90 3 570
2022 Security 50 35 7 2 1 4 0 89 4 500
2022 Science and technology 45 38 8 3 1 4 0 87 5 190
2022 Library services 44 44 9 0 0 3 0 91 0 35
2022 Legal services 51 30 6 5 3 3 1 84 9 160
2022 Administration and operations 50 33 8 2 2 4 1 87 4 2670
2022 Human resources 54 32 7 3 1 3 0 88 4 1395
2022 Financial management 54 30 7 2 1 5 0 89 4 625
2022 Procurement 61 23 8 2 2 4 0 87 4 85
2022 Real property 40 38 11 5 2 3 0 81 8 175
2022 Material management 50 29 13 3 0 4 1 84 3 75
2022 Information management 44 35 8 5 2 4 2 84 7 320
2022 Information technology 53 31 7 2 1 5 1 89 3 2710
2022 Internal audit 52 34 7 2 1 4 0 90 3 575
2022 Evaluation 51 31 10 2 1 3 1 86 4 275
2022 Data sciences 51 31 7 2 1 6 1 88 4 300
2022 Policy 47 33 10 5 2 4 0 83 7 370
2022 Project management 50 32 7 4 2 4 0 86 6 1060
2022 Other services to the public 53 31 7 2 1 5 1 89 3 2480
2022 None of the above 47 31 10 3 2 7 1 84 5 3300
2020 Client contact centre 54 30 8 2 1 3 1 88 3 4625
2020 Health care practitioners 43 43 6 0 6 3 0 89 6 35
2020 Federal regulators 52 30 9 2 3 4 0 86 5 215
2020 Compliance, inspection and enforcement 46 36 11 3 2 2 0 84 5 9255
2020 Communications or public affairs 49 33 9 4 1 5 0 86 5 395
2020 Access to information and privacy 56 27 9 3 1 3 2 86 4 400
2020 Security 55 32 9 1 1 1 0 88 3 260
2020 Science and technology 37 41 11 5 3 3 1 80 8 195
2020 Library services 51 22 23 0 0 0 3 76 0 25
2020 Legal services 40 35 16 1 2 4 2 80 4 135
2020 Administration and operations 53 32 9 3 2 2 0 87 5 2390
2020 Human resources 51 35 8 3 1 2 0 87 4 1160
2020 Financial management 54 32 9 3 1 1 1 87 4 610
2020 Procurement 52 34 10 1 0 1 1 89 1 80
2020 Real property 50 34 11 3 0 2 0 85 3 155
2020 Material management 51 31 11 6 0 0 1 83 6 85
2020 Information management 51 31 8 3 2 4 0 86 5 285
2020 Information technology 54 29 9 2 1 4 0 87 4 2410
2020 Internal audit 47 37 10 3 1 2 0 86 4 340
2020 Evaluation 52 30 9 7 1 1 1 83 8 150
2020 Data sciences 53 29 11 1 2 3 1 85 3 200
2020 Policy 48 32 9 5 2 2 0 83 8 415
2020 Project management 50 34 10 4 1 2 0 85 5 695
2020 Other services to the public 54 29 10 3 1 2 1 86 4 2470
2020 None of the above 48 31 12 3 2 3 1 83 5 3155
2019 Client contact centre 53 31 9 3 2 2 0 86 4 3745
2019 Health care practitioners 52 42 3 0 3 0 0 94 3 30
2019 Federal regulators 49 34 11 2 2 2 0 84 5 225
2019 Compliance, inspection and enforcement 47 35 11 3 2 2 0 83 6 8690
2019 Communications or public affairs 50 31 8 4 2 5 0 85 7 365
2019 Access to information and privacy 59 27 9 1 1 2 1 89 3 370
2019 Security 58 25 12 2 1 1 0 85 3 225
2019 Science and technology 44 32 17 4 2 2 0 78 5 180
2019 Library services 56 35 5 0 0 0 3 94 0 35
2019 Legal services 48 35 11 0 2 3 1 86 2 140
2019 Administration and operations 55 31 9 2 2 2 0 87 4 2465
2019 Human resources 57 33 6 2 1 1 0 91 3 1030
2019 Financial management 51 34 10 3 1 2 0 86 4 685
2019 Procurement 64 27 8 0 0 1 0 92 0 65
2019 Real property 52 27 14 2 3 2 0 81 5 160
2019 Material management 52 26 10 5 2 2 2 82 8 130
2019 Information management 54 28 10 4 1 3 1 84 5 315
2019 Information technology 54 30 10 2 1 2 1 87 3 2415
2019 Internal audit 48 36 12 3 0 1 0 85 3 385
2019 Evaluation 51 32 12 2 1 2 0 85 3 190
2019 Data sciences 51 34 9 2 1 3 1 88 3 235
2019 Policy 50 32 8 3 2 4 1 87 5 375
2019 Project management 55 29 10 3 1 1 0 85 4 600
2019 Other services to the public 54 30 9 3 1 2 0 86 4 2135
2019 None of the above 49 32 11 3 2 3 1 84 5 3400

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 33 9 7 5 1 0 78 12 4605
2024 Health care practitioners 65 22 4 4 5 0 0 87 9 45
2024 Intelligence analysts 40 35 12 8 5 0 0 75 13 360
2024 Federal regulators 46 32 6 9 7 1 0 78 16 165
2024 Compliance, inspection and enforcement 41 36 8 7 6 0 0 78 14 8830
2024 Communications or public affairs 36 38 9 9 8 0 0 75 17 445
2024 Access to information and privacy 56 26 7 6 5 0 0 82 11 425
2024 Security 44 33 12 6 5 0 0 77 11 530
2024 Science and technology 34 42 10 6 8 0 0 76 14 160
2024 Library services 40 27 7 16 10 0 0 67 26 30
2024 Legal services 43 40 6 6 5 0 0 83 11 135
2024 Administration and operations 45 34 8 7 6 0 0 79 13 2635
2024 Human resources 42 38 8 6 5 0 0 81 11 1275
2024 Financial management 46 32 8 7 7 0 0 78 14 620
2024 Procurement 50 34 9 3 5 0 0 84 7 75
2024 Real property 48 30 9 9 4 0 0 78 13 175
2024 Material management 53 26 12 9 0 0 0 79 9 85
2024 Information management 44 34 8 9 5 0 0 78 14 275
2024 Information technology 51 32 7 5 4 0 0 84 9 2255
2024 Internal audit 46 37 8 5 4 0 0 83 9 460
2024 Evaluation 46 28 12 5 8 1 0 75 13 215
2024 Data sciences 41 38 7 5 8 0 0 79 13 275
2024 Policy 33 38 8 10 10 0 0 72 20 400
2024 Project management 39 37 9 8 7 0 0 76 15 915
2024 Other services to the public 47 34 9 6 5 0 0 80 11 2230
2024 None of the above 44 34 9 7 6 0 0 78 13 2935
2022 Client contact centre 66 26 4 2 1 0 0 93 3 6970
2022 Health care practitioners 71 20 5 4 0 0 0 91 4 40
2022 Federal regulators 53 34 5 3 3 0 0 88 7 310
2022 Compliance, inspection and enforcement 54 32 6 4 3 0 0 87 7 9700
2022 Communications or public affairs 56 32 4 4 4 0 0 88 8 475
2022 Access to information and privacy 65 28 4 2 1 1 0 93 3 570
2022 Security 60 29 6 2 3 0 0 90 4 500
2022 Science and technology 56 29 8 5 1 0 0 85 7 190
2022 Library services 70 18 7 2 2 0 0 88 4 35
2022 Legal services 55 30 4 5 4 0 1 86 9 165
2022 Administration and operations 58 30 5 3 3 0 0 89 6 2670
2022 Human resources 64 28 4 3 1 0 0 92 4 1395
2022 Financial management 63 26 4 3 3 0 0 90 6 625
2022 Procurement 65 19 5 5 6 0 0 84 11 85
2022 Real property 50 39 5 4 2 0 0 89 6 175
2022 Material management 57 26 8 7 2 0 0 83 9 75
2022 Information management 56 33 7 2 2 0 0 89 4 320
2022 Information technology 62 28 5 3 2 0 0 90 5 2710
2022 Internal audit 61 29 5 2 2 0 0 90 5 575
2022 Evaluation 65 25 4 3 2 1 0 90 6 275
2022 Data sciences 63 26 5 3 2 0 0 90 5 300
2022 Policy 54 37 3 3 3 0 0 90 7 370
2022 Project management 56 32 5 4 3 0 0 88 6 1060
2022 Other services to the public 62 29 4 3 2 0 0 91 5 2485
2022 None of the above 56 30 7 5 2 0 0 86 7 3305
2020 Client contact centre 63 28 5 2 1 0 0 92 3 4655
2020 Health care practitioners 53 36 3 3 6 0 0 89 8 35
2020 Federal regulators 58 29 7 3 2 1 0 88 5 210
2020 Compliance, inspection and enforcement 50 36 8 4 2 0 0 86 6 9245
2020 Communications or public affairs 65 27 5 1 1 0 0 93 3 395
2020 Access to information and privacy 61 29 6 2 0 0 2 91 3 400
2020 Security 69 25 3 2 0 0 0 94 3 260
2020 Science and technology 47 40 6 3 3 0 1 88 7 195
2020 Library services 65 28 4 4 0 0 0 93 4 25
2020 Legal services 55 30 8 5 3 0 0 85 8 135
2020 Administration and operations 62 28 5 3 1 0 0 90 4 2395
2020 Human resources 64 28 4 2 1 0 0 92 3 1160
2020 Financial management 63 28 6 3 1 0 0 91 4 610
2020 Procurement 63 32 4 1 0 0 0 95 1 80
2020 Real property 65 25 6 3 0 0 0 90 3 155
2020 Material management 49 32 11 7 0 0 1 82 7 85
2020 Information management 57 30 7 3 3 0 0 87 5 285
2020 Information technology 65 27 6 2 1 0 0 91 3 2410
2020 Internal audit 56 35 6 2 1 1 0 92 2 340
2020 Evaluation 61 30 7 1 0 0 0 91 2 150
2020 Data sciences 64 28 5 0 2 0 0 92 2 200
2020 Policy 58 30 6 4 1 0 0 89 5 420
2020 Project management 61 29 7 2 2 0 0 90 3 690
2020 Other services to the public 63 27 6 3 1 0 0 90 4 2470
2020 None of the above 56 31 7 3 2 0 0 87 5 3140
2019 Client contact centre 56 31 8 3 2 0 0 88 5 3760
2019 Health care practitioners 53 38 0 6 3 0 0 91 9 30
2019 Federal regulators 50 34 9 3 4 0 0 84 7 225
2019 Compliance, inspection and enforcement 47 35 9 5 4 0 0 82 8 8735
2019 Communications or public affairs 59 31 5 4 2 1 0 90 5 365
2019 Access to information and privacy 63 29 6 1 1 0 0 92 2 365
2019 Security 65 25 5 3 1 0 0 90 4 225
2019 Science and technology 48 42 6 1 4 0 0 89 5 180
2019 Library services 62 22 12 0 3 0 0 85 3 35
2019 Legal services 50 33 9 5 3 0 0 83 8 140
2019 Administration and operations 56 30 8 4 2 0 0 86 6 2475
2019 Human resources 63 26 7 3 1 0 0 90 4 1030
2019 Financial management 54 33 7 5 1 0 0 87 6 685
2019 Procurement 67 24 6 3 0 0 0 91 3 65
2019 Real property 53 30 9 7 1 0 0 84 8 160
2019 Material management 55 31 7 5 3 0 0 86 8 130
2019 Information management 53 30 8 6 3 0 0 83 9 320
2019 Information technology 58 32 6 3 1 0 0 90 4 2420
2019 Internal audit 51 35 8 3 2 1 0 87 5 385
2019 Evaluation 52 34 8 4 2 1 0 86 6 190
2019 Data sciences 61 30 5 2 2 1 0 92 3 235
2019 Policy 52 33 7 5 3 0 0 85 8 375
2019 Project management 56 31 8 4 2 0 0 86 6 600
2019 Other services to the public 54 31 9 4 2 0 0 85 6 2140
2019 None of the above 50 32 10 4 2 0 0 83 7 3410

Anti-racism

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 22 13 6 6 9 6 70 15 4600
2024 Health care practitioners 56 17 9 9 0 6 2 80 10 45
2024 Intelligence analysts 27 29 15 9 6 8 6 66 17 360
2024 Federal regulators 29 26 13 9 8 7 8 65 20 165
2024 Compliance, inspection and enforcement 33 24 14 7 7 9 6 67 17 8830
2024 Communications or public affairs 41 22 10 7 6 7 6 73 15 445
2024 Access to information and privacy 34 20 18 6 7 9 6 63 15 425
2024 Security 43 23 10 6 5 6 7 75 13 530
2024 Science and technology 24 29 15 8 10 8 6 61 21 160
2024 Library services 43 23 21 3 6 0 3 68 10 30
2024 Legal services 36 24 11 12 5 9 4 68 19 135
2024 Administration and operations 39 23 12 6 6 8 7 72 14 2640
2024 Human resources 42 24 11 5 6 6 7 75 13 1275
2024 Financial management 37 26 13 4 6 7 6 73 12 625
2024 Procurement 35 21 18 4 2 13 7 70 7 75
2024 Real property 35 25 10 6 8 9 6 71 18 175
2024 Material management 38 18 14 10 8 8 4 64 20 85
2024 Information management 39 23 13 6 7 4 7 71 14 275
2024 Information technology 39 21 13 5 4 11 8 74 11 2250
2024 Internal audit 26 24 18 8 7 9 7 61 18 460
2024 Evaluation 39 21 15 6 6 7 6 70 13 215
2024 Data sciences 35 26 11 7 6 9 6 72 16 275
2024 Policy 34 24 11 7 10 9 5 68 19 400
2024 Project management 40 22 10 6 6 8 7 74 15 915
2024 Other services to the public 35 23 13 6 6 11 6 71 14 2230
2024 None of the above 34 21 15 6 6 10 9 67 14 2935
2022 Client contact centre 45 21 11 4 4 9 6 77 10 6965
2022 Health care practitioners 50 10 15 2 4 12 7 74 8 40
2022 Federal regulators 42 22 10 8 6 6 6 72 16 310
2022 Compliance, inspection and enforcement 38 25 13 6 5 9 4 73 13 9690
2022 Communications or public affairs 52 22 9 5 3 5 5 81 9 475
2022 Access to information and privacy 40 21 17 5 3 8 6 71 9 570
2022 Security 48 24 9 3 5 7 5 81 10 500
2022 Science and technology 40 23 11 4 5 11 6 76 11 190
2022 Library services 50 23 12 6 0 5 5 81 6 35
2022 Legal services 40 22 13 8 3 10 4 72 13 165
2022 Administration and operations 47 24 9 4 4 7 5 80 9 2665
2022 Human resources 50 25 8 4 2 5 5 84 7 1395
2022 Financial management 46 22 10 5 4 8 5 78 10 625
2022 Procurement 47 22 9 1 5 9 6 82 8 85
2022 Real property 37 28 10 5 6 8 6 75 12 175
2022 Material management 34 32 14 6 5 6 3 72 12 75
2022 Information management 40 22 15 3 5 9 6 73 10 320
2022 Information technology 45 23 9 3 4 10 6 81 8 2715
2022 Internal audit 34 27 11 7 6 9 6 72 15 575
2022 Evaluation 47 22 11 4 5 7 4 78 10 275
2022 Data sciences 48 21 10 3 3 9 6 82 7 300
2022 Policy 46 21 10 3 5 9 6 79 9 370
2022 Project management 49 22 9 5 4 6 5 80 10 1060
2022 Other services to the public 40 23 14 4 4 9 8 75 9 2485
2022 None of the above 38 22 13 4 4 11 7 73 11 3300

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 23 14 6 6 9 6 69 14 4605
2024 Health care practitioners 56 17 9 9 0 6 2 80 10 45
2024 Intelligence analysts 28 30 13 9 4 8 7 69 15 360
2024 Federal regulators 28 27 12 12 7 8 7 64 22 165
2024 Compliance, inspection and enforcement 32 23 15 7 7 9 6 65 17 8825
2024 Communications or public affairs 40 24 11 7 6 7 5 73 15 445
2024 Access to information and privacy 35 21 17 5 6 9 6 66 14 425
2024 Security 42 23 11 5 5 6 7 76 12 530
2024 Science and technology 21 30 16 8 10 8 6 60 21 155
2024 Library services 47 13 21 10 6 0 3 62 17 30
2024 Legal services 35 26 14 10 3 8 4 70 14 135
2024 Administration and operations 37 24 13 6 6 8 7 71 14 2640
2024 Human resources 41 25 10 6 5 6 7 76 13 1275
2024 Financial management 37 26 14 5 5 7 6 72 12 625
2024 Procurement 36 23 18 2 1 12 7 73 4 75
2024 Real property 35 27 10 8 7 7 7 71 17 175
2024 Material management 40 19 19 6 7 5 4 65 15 85
2024 Information management 38 25 13 5 7 5 7 72 14 275
2024 Information technology 38 21 13 4 4 11 9 74 10 2250
2024 Internal audit 27 27 17 7 7 8 7 64 16 460
2024 Evaluation 37 24 16 6 6 6 6 69 13 215
2024 Data sciences 33 27 11 6 7 9 6 72 15 275
2024 Policy 33 23 12 10 9 8 5 64 22 400
2024 Project management 38 23 11 7 5 9 7 72 14 915
2024 Other services to the public 34 24 14 6 5 11 6 70 14 2230
2024 None of the above 32 21 16 6 5 10 9 67 14 2935
2022 Client contact centre 44 22 12 4 4 9 6 78 9 6965
2022 Health care practitioners 41 17 14 5 2 14 7 73 9 40
2022 Federal regulators 41 22 10 9 5 6 7 72 16 310
2022 Compliance, inspection and enforcement 37 25 14 6 5 9 4 72 12 9695
2022 Communications or public affairs 49 25 7 6 4 4 5 81 11 475
2022 Access to information and privacy 39 24 15 5 3 8 7 73 9 570
2022 Security 48 22 10 5 4 7 5 79 10 500
2022 Science and technology 42 23 13 4 5 8 6 75 10 190
2022 Library services 56 12 15 7 0 5 5 75 8 35
2022 Legal services 43 21 18 3 3 8 4 73 6 165
2022 Administration and operations 46 25 10 4 3 7 5 80 9 2665
2022 Human resources 50 24 9 5 2 6 5 83 7 1395
2022 Financial management 46 21 12 5 4 7 5 77 10 625
2022 Procurement 47 21 9 4 4 8 6 80 10 85
2022 Real property 33 27 15 6 5 6 7 70 13 175
2022 Material management 36 28 14 5 5 10 3 72 12 75
2022 Information management 41 22 16 4 4 7 6 72 9 320
2022 Information technology 44 23 9 4 3 10 7 80 8 2715
2022 Internal audit 34 28 10 7 5 9 6 73 14 575
2022 Evaluation 44 24 11 5 4 7 5 77 10 275
2022 Data sciences 45 23 9 3 4 9 6 80 8 300
2022 Policy 46 21 10 5 4 8 6 78 10 370
2022 Project management 47 23 9 5 4 6 5 79 11 1060
2022 Other services to the public 39 24 14 4 3 9 7 75 8 2485
2022 None of the above 38 22 14 5 4 11 7 73 10 3300

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 23 14 4 2 13 2 76 7 4605
2024 Health care practitioners 55 12 9 4 2 16 2 82 8 45
2024 Intelligence analysts 36 22 15 7 5 14 1 68 14 360
2024 Federal regulators 30 26 17 4 5 17 2 69 10 165
2024 Compliance, inspection and enforcement 35 25 17 5 3 15 1 71 9 8830
2024 Communications or public affairs 28 24 23 6 4 12 2 61 12 440
2024 Access to information and privacy 42 21 17 3 2 13 2 74 6 425
2024 Security 34 27 17 6 3 12 2 71 10 530
2024 Science and technology 30 28 19 7 3 13 0 67 12 160
2024 Library services 37 24 16 0 6 14 3 73 8 30
2024 Legal services 36 23 14 5 4 17 2 72 11 135
2024 Administration and operations 36 26 17 4 3 13 2 73 8 2640
2024 Human resources 33 29 19 4 1 12 2 71 7 1275
2024 Financial management 35 25 17 5 2 15 2 72 7 620
2024 Procurement 42 25 16 5 0 11 1 76 5 75
2024 Real property 34 21 21 6 3 12 2 65 11 175
2024 Material management 36 25 15 5 5 11 4 71 11 85
2024 Information management 32 24 13 5 4 18 4 73 11 275
2024 Information technology 41 24 13 2 2 16 3 79 5 2255
2024 Internal audit 34 27 14 5 3 15 1 74 10 460
2024 Evaluation 36 22 18 4 4 14 2 69 9 215
2024 Data sciences 33 24 20 4 2 16 1 68 8 275
2024 Policy 27 24 20 7 5 14 2 61 15 400
2024 Project management 30 26 20 5 3 15 1 66 10 915
2024 Other services to the public 37 23 17 3 2 16 2 72 7 2230
2024 None of the above 35 22 15 4 3 19 3 73 8 2935
2022 Client contact centre 51 22 11 3 1 11 1 83 5 6970
2022 Health care practitioners 47 22 0 4 0 23 4 94 6 40
2022 Federal regulators 43 24 17 4 2 8 2 74 7 310
2022 Compliance, inspection and enforcement 40 26 16 4 2 11 1 76 7 9700
2022 Communications or public affairs 30 32 19 4 2 11 1 71 7 475
2022 Access to information and privacy 47 25 12 4 1 9 2 81 5 570
2022 Security 44 27 12 4 2 10 2 80 6 500
2022 Science and technology 42 21 19 4 3 11 1 71 8 190
2022 Library services 34 33 15 0 0 16 2 81 0 35
2022 Legal services 38 29 12 4 1 14 2 79 6 165
2022 Administration and operations 43 27 13 3 2 10 1 79 6 2665
2022 Human resources 40 30 15 4 2 8 1 78 6 1395
2022 Financial management 44 27 15 3 2 9 1 78 5 625
2022 Procurement 49 17 16 3 0 12 3 78 4 85
2022 Real property 33 25 20 8 3 9 2 65 13 175
2022 Material management 44 25 20 4 2 3 3 73 6 75
2022 Information management 38 22 19 4 2 12 3 70 7 320
2022 Information technology 44 23 12 3 1 14 2 80 5 2710
2022 Internal audit 43 27 13 2 2 11 1 80 5 575
2022 Evaluation 43 21 17 4 2 11 1 73 7 275
2022 Data sciences 39 25 16 3 1 14 3 77 4 300
2022 Policy 39 23 15 7 3 12 1 72 12 370
2022 Project management 37 28 16 4 2 11 1 75 6 1060
2022 Other services to the public 45 25 13 3 1 12 2 80 5 2485
2022 None of the above 40 23 14 3 2 15 3 77 6 3300
2020 Client contact centre 52 29 10 2 2 5 1 85 4 4650
2020 Health care practitioners 54 30 8 0 3 6 0 88 3 35
2020 Federal regulators 45 30 12 5 1 7 0 80 7 210
2020 Compliance, inspection and enforcement 44 34 13 4 2 3 0 81 6 9260
2020 Communications or public affairs 44 30 14 4 2 6 0 79 6 395
2020 Access to information and privacy 54 28 9 3 2 2 2 85 5 400
2020 Security 52 32 11 1 1 3 1 87 2 260
2020 Science and technology 39 39 11 6 2 2 1 80 8 195
2020 Library services 48 30 10 8 0 0 3 81 9 25
2020 Legal services 35 39 12 4 1 6 3 81 6 135
2020 Administration and operations 50 31 11 3 2 3 0 84 5 2395
2020 Human resources 49 31 11 3 1 4 0 84 5 1160
2020 Financial management 50 30 11 3 1 3 1 84 5 610
2020 Procurement 48 31 12 1 0 6 1 85 1 80
2020 Real property 50 29 14 3 0 3 1 82 3 155
2020 Material management 49 26 18 5 0 1 2 77 5 85
2020 Information management 44 31 14 3 2 5 1 80 5 285
2020 Information technology 50 29 11 2 1 5 1 84 4 2420
2020 Internal audit 45 32 14 2 2 4 1 81 4 340
2020 Evaluation 50 32 10 3 1 2 1 85 5 150
2020 Data sciences 46 29 15 2 1 5 1 80 4 200
2020 Policy 45 30 13 6 2 4 0 78 8 415
2020 Project management 47 32 13 4 1 3 0 81 6 695
2020 Other services to the public 51 28 11 3 1 4 1 84 5 2475
2020 None of the above 46 30 13 3 2 5 1 81 5 3150

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 27 11 5 4 7 4 78 10 4600
2024 Health care practitioners 60 14 8 8 2 7 2 81 11 45
2024 Intelligence analysts 33 31 11 7 8 6 3 71 16 360
2024 Federal regulators 29 32 11 5 7 13 3 73 15 165
2024 Compliance, inspection and enforcement 35 28 12 7 7 8 4 71 16 8815
2024 Communications or public affairs 39 31 8 7 6 6 4 77 14 440
2024 Access to information and privacy 41 27 11 4 5 7 4 77 11 425
2024 Security 41 29 10 4 6 6 4 78 11 525
2024 Science and technology 31 27 10 7 9 13 3 69 20 160
2024 Library services 37 34 17 0 3 7 3 78 4 30
2024 Legal services 36 25 14 4 5 12 3 73 10 135
2024 Administration and operations 41 29 9 5 6 5 4 77 13 2635
2024 Human resources 39 32 9 5 5 6 4 79 11 1275
2024 Financial management 36 31 10 6 5 7 5 76 12 620
2024 Procurement 41 23 14 6 2 10 4 75 9 75
2024 Real property 37 23 13 6 8 9 4 69 16 175
2024 Material management 35 26 15 10 4 6 4 67 16 85
2024 Information management 38 29 9 6 7 5 7 75 15 275
2024 Information technology 42 26 9 5 4 9 4 79 10 2250
2024 Internal audit 36 28 14 5 5 7 5 72 12 455
2024 Evaluation 44 24 11 4 7 5 6 76 12 215
2024 Data sciences 40 24 10 8 5 8 4 74 15 275
2024 Policy 35 27 10 8 9 7 4 70 19 400
2024 Project management 36 31 10 7 6 7 4 75 15 915
2024 Other services to the public 41 28 11 6 5 7 3 76 11 2230
2024 None of the above 35 27 12 6 5 10 6 73 13 2935
2022 Client contact centre 52 26 8 3 2 6 3 85 6 6955
2022 Health care practitioners 59 17 13 4 0 5 2 82 4 40
2022 Federal regulators 42 28 11 4 6 7 3 77 10 305
2022 Compliance, inspection and enforcement 40 29 11 5 5 7 3 77 11 9680
2022 Communications or public affairs 46 30 7 6 2 5 4 83 9 475
2022 Access to information and privacy 51 27 9 3 2 5 3 85 6 570
2022 Security 48 28 9 3 3 5 3 83 7 500
2022 Science and technology 41 28 14 3 6 5 2 75 10 190
2022 Library services 47 28 6 2 2 4 9 88 6 35
2022 Legal services 43 27 13 5 4 3 4 76 10 165
2022 Administration and operations 49 28 9 3 4 5 3 83 8 2665
2022 Human resources 50 28 7 4 3 5 2 84 8 1395
2022 Financial management 50 28 9 3 4 5 2 84 7 625
2022 Procurement 52 21 6 6 1 11 3 85 9 85
2022 Real property 37 29 11 7 6 6 4 74 15 175
2022 Material management 38 22 23 7 3 6 2 65 10 75
2022 Information management 45 24 10 7 2 7 6 78 10 320
2022 Information technology 47 27 9 3 3 7 4 83 7 2710
2022 Internal audit 42 32 9 3 4 7 3 82 8 575
2022 Evaluation 50 24 12 5 2 4 3 79 8 275
2022 Data sciences 46 30 9 2 3 6 3 84 5 300
2022 Policy 44 27 8 6 3 7 5 81 10 370
2022 Project management 47 27 10 5 4 5 3 80 9 1060
2022 Other services to the public 47 27 10 3 2 7 4 83 6 2480
2022 None of the above 42 27 10 5 3 8 5 79 9 3295
2020 Client contact centre 50 29 9 3 3 4 2 84 6 4640
2020 Health care practitioners 59 22 6 3 6 6 0 85 9 35
2020 Federal regulators 46 27 13 6 3 2 3 76 9 210
2020 Compliance, inspection and enforcement 41 32 12 6 4 4 2 77 11 9240
2020 Communications or public affairs 52 28 8 4 2 4 2 85 6 395
2020 Access to information and privacy 51 29 10 4 2 3 1 84 6 400
2020 Security 56 25 6 3 3 3 3 87 7 260
2020 Science and technology 40 37 8 6 3 4 1 82 10 195
2020 Library services 46 34 7 7 0 0 7 85 7 25
2020 Legal services 46 26 12 5 3 5 3 79 9 135
2020 Administration and operations 52 29 8 4 3 3 2 84 7 2390
2020 Human resources 51 29 8 4 2 4 2 85 6 1160
2020 Financial management 45 32 10 6 2 3 3 81 8 610
2020 Procurement 52 27 9 6 0 5 1 84 6 80
2020 Real property 50 30 8 6 0 3 2 85 6 155
2020 Material management 42 33 6 10 0 5 5 83 11 85
2020 Information management 45 27 11 4 5 4 4 78 9 285
2020 Information technology 51 27 9 4 3 4 2 84 7 2410
2020 Internal audit 41 32 11 6 3 3 3 79 10 340
2020 Evaluation 54 28 10 3 2 2 2 84 6 150
2020 Data sciences 44 29 9 8 4 4 3 78 12 200
2020 Policy 50 25 9 7 4 3 2 79 11 415
2020 Project management 48 31 10 4 2 2 2 83 7 695
2020 Other services to the public 51 27 9 5 3 3 2 82 8 2470
2020 None of the above 45 27 13 4 4 5 2 78 8 3140

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 16 21 3 3 32 8 55 10 4600
2024 Health care practitioners 29 8 28 3 4 23 4 51 11 45
2024 Intelligence analysts 12 14 20 5 5 38 6 47 18 360
2024 Federal regulators 12 14 20 5 4 38 8 47 16 165
2024 Compliance, inspection and enforcement 12 15 24 4 6 33 6 44 17 8810
2024 Communications or public affairs 9 14 23 4 5 39 6 43 15 440
2024 Access to information and privacy 16 15 23 3 5 31 7 50 13 425
2024 Security 11 16 22 5 6 32 8 44 19 530
2024 Science and technology 9 12 28 2 6 35 7 37 14 155
2024 Library services 8 10 21 7 3 48 3 37 21 30
2024 Legal services 9 15 20 2 6 41 6 46 16 135
2024 Administration and operations 14 14 23 4 5 34 7 47 15 2635
2024 Human resources 12 17 21 6 4 33 7 48 16 1275
2024 Financial management 13 15 23 3 5 33 7 48 14 620
2024 Procurement 13 15 27 4 4 32 6 44 13 75
2024 Real property 11 17 22 6 7 29 9 44 20 175
2024 Material management 9 15 37 1 5 29 4 36 9 85
2024 Information management 13 11 23 2 8 33 10 42 18 275
2024 Information technology 15 14 20 3 5 36 7 50 15 2250
2024 Internal audit 14 16 20 3 4 35 7 52 13 460
2024 Evaluation 15 13 20 4 6 32 10 48 17 215
2024 Data sciences 9 11 14 5 5 50 6 45 23 275
2024 Policy 8 12 23 5 8 38 5 36 23 400
2024 Project management 8 12 24 4 5 39 8 37 18 910
2024 Other services to the public 13 16 22 3 4 34 8 50 12 2230
2024 None of the above 12 12 22 3 4 36 10 45 13 2935
2022 Client contact centre 24 18 16 2 2 34 5 68 5 6960
2022 Health care practitioners 19 12 14 2 2 47 4 63 9 40
2022 Federal regulators 16 21 20 3 5 31 3 57 12 310
2022 Compliance, inspection and enforcement 15 16 22 3 4 37 4 52 11 9690
2022 Communications or public affairs 12 18 20 2 2 41 5 56 8 470
2022 Access to information and privacy 22 17 19 2 1 31 6 64 5 570
2022 Security 14 18 23 3 4 33 5 52 10 500
2022 Science and technology 13 14 25 4 4 34 5 45 14 190
2022 Library services 23 7 18 0 0 44 7 64 0 35
2022 Legal services 10 18 18 4 3 43 5 53 12 165
2022 Administration and operations 17 18 21 3 3 34 5 56 9 2665
2022 Human resources 15 20 19 3 3 36 4 59 10 1395
2022 Financial management 18 16 20 3 2 34 7 57 9 625
2022 Procurement 17 15 16 5 2 36 9 57 13 85
2022 Real property 11 19 25 5 4 30 5 47 14 175
2022 Material management 15 18 26 2 4 28 6 51 10 75
2022 Information management 12 11 26 3 3 38 7 43 10 320
2022 Information technology 16 16 19 2 2 38 5 58 8 2710
2022 Internal audit 21 21 14 2 2 33 7 70 6 570
2022 Evaluation 19 15 21 2 2 36 5 57 8 275
2022 Data sciences 11 13 18 4 3 43 7 50 14 300
2022 Policy 13 16 22 3 3 38 5 50 12 370
2022 Project management 13 18 23 3 3 36 4 50 11 1060
2022 Other services to the public 17 18 20 2 2 34 7 60 6 2480
2022 None of the above 15 14 22 2 3 37 8 52 9 3295

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 10 23 15 28 18 0 19 52 120
2024 Intelligence analysts 0 6 18 12 52 6 6 7 73 15
2024 Human resources 0 6 21 21 31 20 0 8 66 35
2024 Financial management 0 6 19 21 21 28 5 9 63 15
2024 Information technology 0 14 17 24 33 13 0 16 65 45
2024 Internal audit 0 19 14 7 20 39 0 32 45 15
2024 Project management 0 9 20 21 34 16 0 11 65 25
2022 Client contact centre 9 15 22 14 20 18 1 30 42 100
2022 Federal regulators 21 0 21 15 28 14 0 25 51 15
2022 Compliance, inspection and enforcement 5 8 21 12 35 19 0 16 58 210
2022 Communications or public affairs 0 10 39 0 32 19 0 12 40 10
2022 Security 18 5 22 6 28 21 0 29 43 20
2022 Administration and operations 6 12 30 14 27 7 4 20 46 55
2022 Human resources 0 11 45 11 28 4 0 12 42 15
2022 Financial management 0 30 31 10 29 0 0 30 39 10
2022 Information management 0 36 12 8 27 18 0 43 42 10
2022 Information technology 7 3 35 19 18 18 0 12 46 35
2022 Internal audit 0 0 20 28 19 33 0 0 70 10
2022 Policy 10 9 17 8 28 27 0 26 50 10
2022 Project management 12 5 34 11 32 6 0 18 45 20
2022 Other services to the public 3 3 38 16 13 21 6 8 39 35
2022 None of the above 2 3 27 17 20 30 0 7 54 40
2020 Client contact centre 10 14 18 13 32 10 1 28 51 75
2020 Compliance, inspection and enforcement 3 8 25 13 37 15 0 13 58 220
2020 Administration and operations 3 9 28 23 23 14 0 13 53 35
2020 Human resources 0 0 31 35 27 6 0 0 67 15
2020 Financial management 0 10 40 30 19 0 0 10 50 10
2020 Information technology 3 15 20 17 34 10 0 21 57 30
2020 Policy 9 0 18 9 45 18 0 11 66 10
2020 Project management 0 0 29 29 24 18 0 0 64 15
2020 Other services to the public 2 14 21 24 21 14 2 20 54 40
2020 None of the above 0 9 19 14 39 19 0 12 66 45

Ethical workplace

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 29 17 5 4 6 6 70 10 4600
2024 Health care practitioners 34 30 15 10 4 4 2 68 16 45
2024 Intelligence analysts 32 30 16 7 5 5 5 69 12 360
2024 Federal regulators 30 31 14 8 5 7 5 69 15 165
2024 Compliance, inspection and enforcement 28 30 17 6 5 7 6 67 13 8820
2024 Communications or public affairs 31 27 19 8 4 4 7 65 14 440
2024 Access to information and privacy 35 29 13 7 4 8 5 73 13 425
2024 Security 31 29 16 7 6 5 6 67 15 530
2024 Science and technology 26 30 20 7 5 5 7 64 14 160
2024 Library services 32 28 20 0 0 7 14 75 0 30
2024 Legal services 24 38 14 5 6 5 8 71 13 135
2024 Administration and operations 32 29 16 7 6 6 5 69 14 2640
2024 Human resources 30 31 15 7 4 7 6 71 12 1275
2024 Financial management 31 30 16 6 4 6 7 70 11 620
2024 Procurement 41 28 16 4 2 3 5 76 6 75
2024 Real property 35 29 14 6 7 3 5 71 14 175
2024 Material management 34 30 11 13 3 6 3 70 18 85
2024 Information management 35 28 15 5 7 5 6 70 13 275
2024 Information technology 37 29 13 4 4 7 6 76 9 2255
2024 Internal audit 29 33 17 5 2 8 6 72 9 460
2024 Evaluation 34 30 14 4 6 6 7 73 11 215
2024 Data sciences 36 27 11 6 4 8 8 75 12 275
2024 Policy 27 29 17 8 9 6 5 62 18 400
2024 Project management 28 33 13 8 6 5 5 69 16 915
2024 Other services to the public 30 30 18 6 3 8 5 69 10 2230
2024 None of the above 27 30 19 7 5 7 6 65 14 2935
2022 Client contact centre 41 26 13 3 2 8 8 80 5 6960
2022 Health care practitioners 32 30 13 13 0 7 5 70 15 40
2022 Federal regulators 31 34 13 4 3 8 7 77 8 305
2022 Compliance, inspection and enforcement 32 30 15 4 3 9 6 73 9 9685
2022 Communications or public affairs 34 27 13 5 3 8 10 75 9 475
2022 Access to information and privacy 41 29 14 3 2 7 4 79 6 570
2022 Security 37 27 15 5 4 6 5 72 10 495
2022 Science and technology 35 29 14 4 3 6 9 75 8 190
2022 Library services 45 15 11 2 0 6 21 83 3 35
2022 Legal services 34 30 17 6 5 6 3 70 11 165
2022 Administration and operations 35 32 14 4 3 6 6 76 8 2665
2022 Human resources 38 29 11 5 2 8 7 80 7 1395
2022 Financial management 39 26 12 4 4 8 7 76 9 625
2022 Procurement 47 17 14 5 2 7 8 75 9 85
2022 Real property 25 40 9 9 5 7 5 75 15 175
2022 Material management 24 45 12 4 7 5 3 75 12 75
2022 Information management 34 30 15 7 3 6 5 72 11 320
2022 Information technology 41 29 12 3 2 6 7 80 6 2715
2022 Internal audit 36 29 13 3 2 8 9 78 5 575
2022 Evaluation 44 25 13 4 2 8 4 78 7 275
2022 Data sciences 44 24 11 3 2 9 7 81 6 295
2022 Policy 38 27 13 4 4 6 8 76 9 370
2022 Project management 35 32 13 6 4 5 6 75 11 1060
2022 Other services to the public 36 28 15 4 2 8 6 75 7 2480
2022 None of the above 33 27 16 5 3 9 6 71 9 3305
2020 Client contact centre 35 29 15 4 2 8 7 74 7 4650
2020 Health care practitioners 24 49 8 8 6 0 6 77 14 35
2020 Federal regulators 33 30 18 7 3 8 1 70 11 210
2020 Compliance, inspection and enforcement 27 34 19 7 4 6 3 68 11 9255
2020 Communications or public affairs 34 31 14 5 2 8 6 75 8 395
2020 Access to information and privacy 34 31 19 5 1 6 3 72 7 400
2020 Security 39 30 14 5 2 5 5 76 9 260
2020 Science and technology 28 28 21 7 6 6 5 62 14 195
2020 Library services 40 26 14 3 3 7 7 76 8 25
2020 Legal services 30 34 13 5 5 7 6 73 12 135
2020 Administration and operations 33 34 16 6 3 6 3 73 9 2395
2020 Human resources 36 32 13 6 3 6 5 75 10 1165
2020 Financial management 34 31 17 6 3 4 5 71 10 610
2020 Procurement 37 34 23 1 0 2 2 75 1 80
2020 Real property 34 28 15 10 5 4 3 67 17 155
2020 Material management 34 29 21 10 2 1 2 65 13 85
2020 Information management 29 29 21 4 3 6 8 68 8 285
2020 Information technology 37 33 15 4 2 5 3 76 7 2415
2020 Internal audit 32 34 18 5 1 5 5 73 7 340
2020 Evaluation 35 28 16 8 2 9 2 70 11 150
2020 Data sciences 36 31 12 5 1 8 6 78 8 200
2020 Policy 36 24 20 5 4 6 5 68 10 415
2020 Project management 35 32 14 6 3 5 5 74 11 695
2020 Other services to the public 32 31 18 6 3 7 3 71 9 2475
2020 None of the above 30 30 20 6 4 6 4 67 11 3155
2019 Client contact centre 36 28 17 5 4 6 3 71 10 3760
2019 Health care practitioners 41 27 12 5 3 6 5 77 10 30
2019 Federal regulators 32 35 13 8 6 4 2 71 15 225
2019 Compliance, inspection and enforcement 30 31 17 8 5 6 3 67 15 8705
2019 Communications or public affairs 36 29 12 8 5 6 4 72 14 365
2019 Access to information and privacy 38 30 15 6 3 5 2 74 10 370
2019 Security 42 26 14 9 4 3 2 71 14 230
2019 Science and technology 37 30 11 4 7 6 5 76 12 175
2019 Library services 40 17 9 9 11 8 5 66 23 35
2019 Legal services 39 26 16 6 6 5 2 70 13 140
2019 Administration and operations 33 32 15 9 5 4 3 70 14 2475
2019 Human resources 37 32 12 7 4 5 4 75 12 1035
2019 Financial management 31 33 14 9 5 5 4 70 15 685
2019 Procurement 44 33 19 1 1 1 0 78 3 65
2019 Real property 29 36 16 10 5 4 1 68 15 160
2019 Material management 33 35 11 9 7 2 3 72 17 130
2019 Information management 31 29 18 9 8 2 4 64 18 320
2019 Information technology 36 32 15 6 4 4 3 73 11 2420
2019 Internal audit 32 34 15 6 4 5 4 73 11 385
2019 Evaluation 36 28 17 10 3 5 2 68 14 190
2019 Data sciences 39 29 12 6 2 8 3 77 9 230
2019 Policy 35 26 14 9 6 5 6 68 16 375
2019 Project management 36 30 12 7 4 5 4 74 13 595
2019 Other services to the public 33 30 17 7 5 4 4 69 13 2145
2019 None of the above 30 30 18 8 6 5 3 66 15 3415

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 33 14 8 6 4 2 71 15 4595
2024 Health care practitioners 47 26 6 7 10 4 0 76 17 45
2024 Intelligence analysts 27 36 17 11 7 2 1 65 18 360
2024 Federal regulators 29 37 15 7 6 3 4 70 14 165
2024 Compliance, inspection and enforcement 29 37 14 9 6 4 1 70 16 8815
2024 Communications or public affairs 26 32 17 10 7 5 2 63 19 440
2024 Access to information and privacy 37 33 13 6 5 5 1 74 12 425
2024 Security 30 38 13 9 5 3 1 71 15 530
2024 Science and technology 19 35 18 12 13 4 0 55 25 160
2024 Library services 40 36 4 7 3 7 3 85 11 30
2024 Legal services 27 34 12 11 8 5 3 66 21 135
2024 Administration and operations 33 35 13 9 5 3 1 71 15 2640
2024 Human resources 30 40 12 9 5 2 1 73 15 1275
2024 Financial management 31 35 15 8 7 3 2 69 15 625
2024 Procurement 39 34 8 7 2 9 0 80 11 75
2024 Real property 34 31 14 11 8 2 0 66 19 175
2024 Material management 31 30 21 8 5 5 1 65 13 85
2024 Information management 33 36 14 7 6 2 2 72 14 275
2024 Information technology 33 35 13 7 6 4 2 73 13 2250
2024 Internal audit 25 38 16 8 7 5 1 67 16 460
2024 Evaluation 39 26 13 10 9 3 2 68 19 215
2024 Data sciences 29 35 12 9 6 6 2 70 17 275
2024 Policy 28 31 16 10 10 3 1 62 20 400
2024 Project management 27 36 15 11 6 3 1 66 18 915
2024 Other services to the public 33 36 14 7 5 3 2 72 13 2230
2024 None of the above 30 34 15 7 7 4 2 68 15 2935
2022 Client contact centre 44 32 9 6 3 4 2 81 9 6960
2022 Health care practitioners 49 28 7 6 4 5 0 81 11 40
2022 Federal regulators 36 34 11 9 6 3 1 73 15 305
2022 Compliance, inspection and enforcement 35 37 13 7 4 4 1 75 12 9690
2022 Communications or public affairs 29 36 14 10 4 5 1 70 16 475
2022 Access to information and privacy 43 33 11 5 2 3 2 80 8 570
2022 Security 37 39 10 6 4 3 1 79 11 500
2022 Science and technology 30 37 12 9 6 4 2 70 16 190
2022 Library services 39 43 12 2 0 0 5 85 3 35
2022 Legal services 34 33 14 10 4 3 3 71 14 165
2022 Administration and operations 40 35 12 6 3 3 1 78 9 2665
2022 Human resources 40 37 10 6 2 3 1 81 9 1395
2022 Financial management 40 36 13 6 3 2 1 78 9 625
2022 Procurement 49 27 11 4 2 6 1 81 7 85
2022 Real property 30 40 11 10 5 2 0 73 15 175
2022 Material management 29 50 10 5 4 0 1 81 9 75
2022 Information management 36 36 14 4 4 5 1 77 8 320
2022 Information technology 39 35 11 6 4 4 2 78 10 2710
2022 Internal audit 35 40 11 5 3 4 2 79 9 575
2022 Evaluation 40 34 12 6 5 2 1 77 11 275
2022 Data sciences 40 35 9 5 4 5 2 81 9 300
2022 Policy 37 34 12 7 5 4 1 75 12 370
2022 Project management 35 36 11 8 5 3 1 74 14 1060
2022 Other services to the public 41 35 11 5 2 4 2 80 8 2485
2022 None of the above 36 33 13 6 4 5 3 75 11 3295
2020 Client contact centre 42 34 11 5 3 3 2 80 8 4645
2020 Health care practitioners 39 39 3 11 0 6 3 85 12 35
2020 Federal regulators 39 34 14 7 4 2 0 74 12 210
2020 Compliance, inspection and enforcement 36 38 13 7 4 2 1 76 11 9255
2020 Communications or public affairs 40 35 11 7 4 2 1 78 11 395
2020 Access to information and privacy 43 32 12 5 3 3 2 79 8 400
2020 Security 45 35 11 5 3 1 1 81 7 260
2020 Science and technology 33 40 12 8 4 2 1 75 13 195
2020 Library services 44 37 4 7 4 5 0 85 11 25
2020 Legal services 35 41 8 8 7 1 1 77 15 135
2020 Administration and operations 44 34 11 5 3 2 1 80 8 2395
2020 Human resources 46 34 9 5 3 2 1 83 8 1165
2020 Financial management 39 35 14 7 3 2 1 76 10 610
2020 Procurement 40 36 14 5 2 1 1 78 8 80
2020 Real property 43 31 12 11 2 1 0 75 13 150
2020 Material management 39 36 6 15 1 2 2 78 16 85
2020 Information management 36 31 14 9 4 2 4 71 14 280
2020 Information technology 44 33 11 5 3 3 2 81 8 2410
2020 Internal audit 32 44 12 6 3 3 1 78 10 340
2020 Evaluation 40 36 6 11 1 2 3 80 13 150
2020 Data sciences 38 36 13 5 2 4 1 79 8 200
2020 Policy 39 34 13 8 4 1 1 74 13 415
2020 Project management 38 34 13 7 3 2 2 76 11 695
2020 Other services to the public 42 34 11 7 2 2 2 80 9 2480
2020 None of the above 38 35 13 6 4 3 1 77 10 3160
2019 Client contact centre 39 36 11 7 3 2 1 77 11 3760
2019 Health care practitioners 37 46 14 3 0 0 0 83 3 30
2019 Federal regulators 38 33 12 7 6 3 1 74 13 225
2019 Compliance, inspection and enforcement 34 38 14 7 4 2 1 74 12 8715
2019 Communications or public affairs 35 36 15 8 3 2 2 73 11 360
2019 Access to information and privacy 44 31 12 7 2 2 1 78 9 370
2019 Security 45 32 13 5 3 2 0 79 7 225
2019 Science and technology 31 40 15 9 4 1 0 72 13 180
2019 Library services 34 51 9 0 3 0 3 88 3 35
2019 Legal services 34 37 12 8 6 1 2 73 15 140
2019 Administration and operations 39 36 12 7 3 2 1 77 10 2470
2019 Human resources 45 36 9 5 3 2 1 83 8 1030
2019 Financial management 35 38 14 7 3 2 1 75 10 685
2019 Procurement 44 40 6 8 3 0 0 83 11 65
2019 Real property 34 35 15 6 6 4 0 72 12 160
2019 Material management 44 34 11 6 2 1 2 80 8 130
2019 Information management 33 40 12 6 5 2 2 76 12 320
2019 Information technology 40 33 13 6 2 3 2 77 9 2420
2019 Internal audit 31 42 14 7 3 1 1 75 10 385
2019 Evaluation 35 38 13 10 1 2 1 75 12 190
2019 Data sciences 36 30 15 10 4 3 2 70 15 235
2019 Policy 34 35 14 10 5 1 1 70 16 375
2019 Project management 37 36 13 8 3 2 1 75 11 600
2019 Other services to the public 40 35 13 6 3 2 2 78 9 2145
2019 None of the above 34 36 14 7 4 3 1 73 12 3410

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 34 15 6 5 2 0 74 11 4600
2024 Health care practitioners 50 27 5 6 6 5 0 81 13 45
2024 Intelligence analysts 29 40 16 9 5 1 0 70 14 360
2024 Federal regulators 34 38 15 7 6 1 0 72 13 165
2024 Compliance, inspection and enforcement 32 37 17 7 6 2 0 70 12 8820
2024 Communications or public affairs 27 39 19 7 6 2 0 67 13 440
2024 Access to information and privacy 41 36 12 4 5 2 0 78 9 425
2024 Security 32 39 16 7 5 1 0 72 12 525
2024 Science and technology 19 41 17 11 11 1 0 61 22 160
2024 Library services 36 37 7 10 7 3 0 76 17 30
2024 Legal services 29 40 16 7 7 1 0 70 14 135
2024 Administration and operations 33 38 15 6 5 1 0 73 12 2640
2024 Human resources 31 41 16 7 4 1 0 72 12 1275
2024 Financial management 30 37 18 7 5 2 0 69 12 620
2024 Procurement 35 39 9 7 7 2 0 76 15 75
2024 Real property 33 34 17 7 9 1 0 67 16 175
2024 Material management 34 38 20 6 3 0 0 71 9 85
2024 Information management 36 32 15 7 9 1 0 69 16 275
2024 Information technology 37 35 15 4 5 2 0 74 10 2250
2024 Internal audit 31 43 14 4 5 3 0 76 9 455
2024 Evaluation 39 34 17 4 4 1 1 74 9 215
2024 Data sciences 31 38 13 8 8 2 0 71 16 275
2024 Policy 29 34 16 10 11 1 0 63 21 400
2024 Project management 28 38 19 9 6 1 0 66 14 915
2024 Other services to the public 36 37 16 5 4 2 0 75 9 2230
2024 None of the above 33 34 18 6 6 3 0 69 12 2935
2022 Client contact centre 55 31 9 2 1 1 0 88 3 6955
2022 Health care practitioners 54 28 14 2 2 0 0 82 4 40
2022 Federal regulators 42 35 11 6 4 1 0 79 10 305
2022 Compliance, inspection and enforcement 42 36 13 4 3 2 0 80 7 9685
2022 Communications or public affairs 35 39 15 5 4 2 0 76 9 475
2022 Access to information and privacy 53 30 11 3 1 2 0 84 4 570
2022 Security 43 38 10 4 2 2 0 83 7 500
2022 Science and technology 38 37 15 4 5 1 0 76 9 190
2022 Library services 50 40 2 4 0 2 0 93 5 35
2022 Legal services 43 36 14 2 1 2 1 82 3 165
2022 Administration and operations 46 35 11 4 2 1 0 82 6 2665
2022 Human resources 45 38 10 3 2 1 0 85 5 1395
2022 Financial management 48 36 10 4 2 1 0 84 6 625
2022 Procurement 55 26 13 3 2 1 0 81 5 85
2022 Real property 38 39 15 6 3 0 0 77 9 175
2022 Material management 38 44 8 5 2 1 1 85 8 75
2022 Information management 39 39 17 2 1 1 1 79 4 320
2022 Information technology 47 34 11 3 2 2 0 83 5 2710
2022 Internal audit 46 37 12 2 2 1 0 84 4 575
2022 Evaluation 52 31 11 3 3 0 0 83 6 275
2022 Data sciences 50 29 10 4 2 3 1 83 6 295
2022 Policy 46 30 14 5 4 1 0 77 9 370
2022 Project management 41 39 12 5 3 1 0 81 8 1060
2022 Other services to the public 49 34 11 3 2 1 0 84 5 2480
2022 None of the above 43 35 13 4 3 2 0 80 7 3300
2020 Client contact centre 52 33 9 2 1 1 1 87 4 4640
2020 Health care practitioners 40 46 3 6 0 3 3 91 6 35
2020 Federal regulators 43 39 10 3 2 3 0 84 6 210
2020 Compliance, inspection and enforcement 41 38 14 4 2 1 0 79 7 9230
2020 Communications or public affairs 45 37 12 2 2 2 0 84 4 395
2020 Access to information and privacy 50 31 13 3 1 1 2 83 4 400
2020 Security 50 35 9 3 1 1 0 87 4 260
2020 Science and technology 34 38 15 7 5 1 1 74 11 195
2020 Library services 53 29 15 3 0 0 0 82 3 25
2020 Legal services 40 37 14 4 3 1 1 79 7 135
2020 Administration and operations 48 35 11 3 2 1 0 84 5 2400
2020 Human resources 51 37 6 3 1 2 0 90 4 1155
2020 Financial management 47 37 10 3 2 1 0 85 5 605
2020 Procurement 45 36 14 2 1 1 0 82 4 80
2020 Real property 50 32 13 4 1 1 0 82 5 155
2020 Material management 37 40 10 10 1 0 2 78 11 85
2020 Information management 44 33 14 3 4 1 1 78 7 285
2020 Information technology 50 33 11 3 1 2 0 85 4 2410
2020 Internal audit 43 40 9 4 1 2 0 85 6 340
2020 Evaluation 44 38 10 4 1 3 0 85 5 150
2020 Data sciences 42 38 13 2 2 2 1 82 4 200
2020 Policy 45 35 12 4 3 1 0 81 7 415
2020 Project management 44 39 11 4 2 1 0 83 6 690
2020 Other services to the public 50 32 11 3 2 1 0 84 5 2475
2020 None of the above 42 36 13 4 3 2 0 80 7 3145
2019 Client contact centre 44 35 14 4 2 1 0 80 6 3760
2019 Health care practitioners 34 53 7 3 3 0 0 87 7 30
2019 Federal regulators 34 37 17 6 5 1 0 72 11 220
2019 Compliance, inspection and enforcement 34 38 15 7 4 1 0 73 11 8710
2019 Communications or public affairs 32 39 19 6 3 2 0 72 9 365
2019 Access to information and privacy 48 33 12 4 1 1 0 82 6 370
2019 Security 48 33 11 4 2 1 0 83 6 225
2019 Science and technology 34 36 19 5 6 0 0 70 11 180
2019 Library services 49 31 15 3 3 0 0 79 6 35
2019 Legal services 42 34 12 6 6 1 0 76 12 140
2019 Administration and operations 40 36 14 6 3 1 0 77 9 2470
2019 Human resources 44 38 11 4 1 1 0 83 6 1030
2019 Financial management 38 38 15 5 3 1 0 77 7 685
2019 Procurement 47 38 11 1 1 1 0 86 3 65
2019 Real property 30 41 20 4 4 2 0 72 7 160
2019 Material management 42 37 12 6 3 0 1 79 9 130
2019 Information management 35 36 19 4 4 1 0 72 9 315
2019 Information technology 43 36 14 4 2 1 0 80 6 2415
2019 Internal audit 36 41 14 6 1 2 0 79 7 385
2019 Evaluation 34 42 16 4 3 1 1 77 7 190
2019 Data sciences 43 35 16 2 2 1 1 80 4 235
2019 Policy 36 37 18 5 3 1 0 73 8 375
2019 Project management 37 38 15 7 3 0 0 75 10 600
2019 Other services to the public 41 35 14 5 3 1 0 78 8 2135
2019 None of the above 36 36 17 6 3 1 0 73 10 3395

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 25 17 11 10 8 2 57 24 4600
2024 Health care practitioners 36 22 8 21 2 10 0 66 25 45
2024 Intelligence analysts 18 23 19 17 13 7 3 46 33 360
2024 Federal regulators 21 23 15 12 17 7 4 50 33 165
2024 Compliance, inspection and enforcement 21 25 17 13 13 9 2 52 29 8830
2024 Communications or public affairs 18 22 19 13 12 11 4 48 30 440
2024 Access to information and privacy 29 26 15 10 8 9 2 63 20 425
2024 Security 22 26 19 11 12 9 2 54 25 530
2024 Science and technology 19 26 16 14 15 8 2 50 32 155
2024 Library services 17 25 13 17 7 19 3 54 30 30
2024 Legal services 18 25 20 10 17 8 2 48 30 135
2024 Administration and operations 23 24 17 13 13 8 3 53 28 2635
2024 Human resources 21 25 17 14 11 8 3 52 29 1275
2024 Financial management 22 26 19 11 12 7 2 53 26 625
2024 Procurement 28 24 16 11 7 14 0 61 21 75
2024 Real property 24 22 15 11 19 7 2 50 34 175
2024 Material management 25 27 17 11 10 9 1 57 24 85
2024 Information management 25 28 16 12 12 7 1 57 25 275
2024 Information technology 28 27 16 8 8 11 3 64 18 2250
2024 Internal audit 20 28 19 10 11 9 2 55 24 460
2024 Evaluation 27 24 18 9 13 8 1 56 24 215
2024 Data sciences 27 22 16 10 10 12 2 58 24 275
2024 Policy 18 21 17 16 21 6 1 43 39 400
2024 Project management 19 25 18 13 15 8 2 48 31 915
2024 Other services to the public 26 26 17 10 10 9 1 58 23 2230
2024 None of the above 23 23 18 12 11 10 2 53 27 2935
2022 Client contact centre 39 26 13 6 4 9 2 74 11 6965
2022 Health care practitioners 47 16 9 4 6 12 5 76 13 40
2022 Federal regulators 26 31 15 11 9 7 2 62 22 310
2022 Compliance, inspection and enforcement 27 28 15 10 8 9 2 62 21 9690
2022 Communications or public affairs 22 25 18 13 8 12 2 54 25 475
2022 Access to information and privacy 39 25 13 7 5 8 2 71 14 570
2022 Security 29 25 15 10 9 8 3 62 21 500
2022 Science and technology 25 24 18 10 8 12 3 57 21 190
2022 Library services 19 44 13 4 2 17 0 76 8 35
2022 Legal services 29 24 22 10 5 7 3 59 17 165
2022 Administration and operations 31 27 16 8 7 8 3 65 17 2665
2022 Human resources 29 28 15 10 7 7 4 64 19 1395
2022 Financial management 31 25 16 10 7 8 3 63 19 625
2022 Procurement 38 21 16 8 7 8 2 66 16 85
2022 Real property 22 28 20 10 8 10 3 57 20 175
2022 Material management 22 33 19 11 9 3 3 58 21 75
2022 Information management 29 27 17 8 8 9 2 63 18 320
2022 Information technology 34 28 14 6 5 11 3 72 12 2715
2022 Internal audit 28 30 16 5 7 11 3 67 14 575
2022 Evaluation 37 27 12 9 4 9 2 71 15 275
2022 Data sciences 39 21 13 7 4 15 2 71 14 300
2022 Policy 24 26 18 9 11 9 3 57 23 370
2022 Project management 27 28 15 12 8 7 3 61 22 1060
2022 Other services to the public 34 27 14 7 5 9 2 69 14 2485
2022 None of the above 30 25 16 9 7 10 3 63 18 3305
2020 Client contact centre 33 28 16 8 4 8 2 69 13 4645
2020 Health care practitioners 32 43 11 8 3 3 0 77 11 35
2020 Federal regulators 30 21 18 11 10 10 0 57 23 215
2020 Compliance, inspection and enforcement 24 28 18 13 9 7 1 56 24 9255
2020 Communications or public affairs 28 24 16 11 6 11 4 62 19 395
2020 Access to information and privacy 33 23 20 8 5 5 4 63 15 400
2020 Security 29 24 22 9 5 8 3 59 16 260
2020 Science and technology 24 24 19 11 11 8 2 54 25 195
2020 Library services 38 24 15 7 8 5 3 67 16 25
2020 Legal services 29 19 25 9 7 8 3 54 18 135
2020 Administration and operations 30 28 16 10 7 6 3 64 19 2395
2020 Human resources 29 27 15 12 8 7 2 62 22 1160
2020 Financial management 29 28 15 12 7 7 2 63 20 610
2020 Procurement 35 25 22 7 2 7 1 65 11 80
2020 Real property 31 26 17 10 9 6 2 61 21 155
2020 Material management 23 31 14 14 9 3 4 59 25 85
2020 Information management 30 25 16 11 9 7 2 61 22 280
2020 Information technology 35 28 15 6 5 9 2 71 12 2415
2020 Internal audit 23 26 19 10 9 8 4 57 22 340
2020 Evaluation 33 31 14 11 5 5 1 68 18 150
2020 Data sciences 31 25 17 12 4 11 1 63 18 200
2020 Policy 26 25 15 12 8 11 2 59 24 415
2020 Project management 28 27 17 15 6 5 2 59 23 695
2020 Other services to the public 33 27 14 10 6 7 2 66 18 2475
2020 None of the above 27 27 18 11 9 7 2 59 21 3150
2019 Client contact centre 28 28 17 11 8 7 1 61 20 3765
2019 Health care practitioners 24 42 15 6 6 6 0 70 14 30
2019 Federal regulators 28 22 17 12 12 7 1 55 27 225
2019 Compliance, inspection and enforcement 21 27 18 14 13 7 1 52 29 8725
2019 Communications or public affairs 23 21 21 12 10 10 3 50 26 365
2019 Access to information and privacy 34 24 17 11 7 6 1 62 19 370
2019 Security 30 24 16 9 11 8 2 60 22 225
2019 Science and technology 23 27 21 11 11 6 1 53 24 180
2019 Library services 26 31 26 9 6 3 0 59 15 35
2019 Legal services 28 20 14 11 14 9 5 55 29 140
2019 Administration and operations 26 26 19 11 10 6 2 57 23 2475
2019 Human resources 25 27 17 13 9 6 3 57 24 1035
2019 Financial management 25 25 20 13 9 5 3 54 24 685
2019 Procurement 32 19 27 16 4 1 0 51 21 65
2019 Real property 20 27 22 15 10 4 2 50 26 160
2019 Material management 27 27 20 9 8 6 3 59 19 130
2019 Information management 22 27 19 12 11 9 1 54 26 320
2019 Information technology 31 27 17 8 7 8 2 64 17 2425
2019 Internal audit 25 27 19 10 8 8 3 58 20 385
2019 Evaluation 20 32 19 10 8 9 2 59 20 190
2019 Data sciences 23 24 20 11 8 11 2 55 22 230
2019 Policy 20 21 20 14 12 10 3 47 29 375
2019 Project management 25 23 20 13 10 8 1 52 26 595
2019 Other services to the public 27 28 15 12 9 7 2 60 23 2145
2019 None of the above 24 25 18 12 10 8 2 55 25 3415

Physical environment and equipment

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 38 4 6 2 0 0 88 8 4600
2024 Health care practitioners 58 32 2 4 5 0 0 89 9 45
2024 Intelligence analysts 35 50 2 8 4 0 0 86 12 360
2024 Federal regulators 35 49 2 12 3 0 0 84 14 165
2024 Compliance, inspection and enforcement 39 45 4 9 4 0 0 83 12 8825
2024 Communications or public affairs 39 44 3 9 5 0 0 83 14 445
2024 Access to information and privacy 50 37 4 5 4 0 0 87 9 425
2024 Security 40 38 5 13 5 0 0 78 17 525
2024 Science and technology 35 44 5 12 4 0 0 79 16 160
2024 Library services 43 47 3 7 0 0 0 90 7 30
2024 Legal services 36 48 5 8 4 0 0 84 11 135
2024 Administration and operations 47 39 4 7 3 0 0 87 10 2640
2024 Human resources 44 42 4 7 3 0 0 86 10 1270
2024 Financial management 44 41 5 7 3 0 0 85 10 625
2024 Procurement 56 26 6 9 2 0 0 83 11 75
2024 Real property 44 38 5 8 4 0 1 83 12 175
2024 Material management 50 41 3 6 0 0 0 91 6 85
2024 Information management 39 41 4 10 6 0 0 80 16 275
2024 Information technology 46 39 4 8 3 0 0 85 11 2255
2024 Internal audit 47 40 3 6 3 0 0 87 10 460
2024 Evaluation 48 35 3 9 6 0 0 82 14 215
2024 Data sciences 32 48 2 11 7 0 0 80 18 275
2024 Policy 37 47 3 9 4 0 0 84 13 400
2024 Project management 38 45 3 9 4 0 0 83 14 915
2024 Other services to the public 47 40 4 7 2 0 0 87 9 2230
2024 None of the above 45 41 4 7 3 0 0 86 10 2935
2022 Client contact centre 65 29 2 3 1 0 0 95 3 6970
2022 Health care practitioners 58 40 0 3 0 0 0 97 3 40
2022 Federal regulators 52 37 1 7 2 0 0 90 9 310
2022 Compliance, inspection and enforcement 48 41 3 6 2 0 0 90 7 9695
2022 Communications or public affairs 50 38 3 6 2 0 0 89 8 475
2022 Access to information and privacy 65 31 1 2 1 0 0 96 3 570
2022 Security 54 36 2 5 2 0 0 90 8 500
2022 Science and technology 49 37 4 6 4 0 0 86 10 190
2022 Library services 41 43 0 14 2 0 0 84 16 35
2022 Legal services 49 41 2 7 1 0 0 90 8 165
2022 Administration and operations 58 35 2 3 1 0 0 93 4 2670
2022 Human resources 56 35 3 5 1 0 0 91 6 1395
2022 Financial management 61 32 2 4 1 0 0 93 5 625
2022 Procurement 70 24 1 2 2 0 0 94 4 85
2022 Real property 46 42 2 8 3 0 0 88 11 175
2022 Material management 49 43 3 5 0 0 0 92 5 75
2022 Information management 55 38 1 4 1 0 0 93 5 320
2022 Information technology 56 35 2 5 1 0 0 91 6 2715
2022 Internal audit 59 33 3 4 1 0 0 92 5 575
2022 Evaluation 59 35 2 2 1 0 0 94 4 275
2022 Data sciences 50 36 4 8 2 0 0 87 10 300
2022 Policy 56 39 0 3 2 0 0 95 4 370
2022 Project management 52 38 3 6 2 0 0 90 8 1060
2022 Other services to the public 61 33 1 3 1 0 0 94 4 2485
2022 None of the above 57 35 3 4 2 0 0 92 6 3305
2020 Client contact centre 52 39 3 5 1 0 0 91 7 4665
2020 Health care practitioners 52 42 3 0 3 0 0 94 3 35
2020 Federal regulators 39 42 3 14 2 0 0 80 17 210
2020 Compliance, inspection and enforcement 32 50 4 11 2 0 0 83 13 9270
2020 Communications or public affairs 38 50 2 7 2 0 0 88 10 395
2020 Access to information and privacy 51 39 2 6 1 0 1 92 7 400
2020 Security 44 44 3 7 2 0 0 88 9 260
2020 Science and technology 31 52 5 11 1 0 0 83 12 195
2020 Library services 32 61 3 3 0 0 0 93 3 25
2020 Legal services 34 49 1 12 4 0 0 83 15 135
2020 Administration and operations 46 42 3 6 2 0 0 88 9 2400
2020 Human resources 44 43 2 9 2 0 0 87 10 1165
2020 Financial management 46 41 3 8 1 0 0 87 10 615
2020 Procurement 42 51 2 2 2 0 0 93 5 80
2020 Real property 41 45 3 9 1 0 0 86 10 155
2020 Material management 55 36 3 3 2 0 0 91 5 85
2020 Information management 47 43 2 5 3 0 0 90 8 285
2020 Information technology 48 41 4 7 1 0 0 88 8 2420
2020 Internal audit 39 50 4 7 1 0 0 89 7 345
2020 Evaluation 44 39 3 12 2 0 0 83 14 150
2020 Data sciences 42 49 1 7 2 0 0 91 8 200
2020 Policy 39 45 3 10 3 0 0 84 13 420
2020 Project management 46 43 1 7 2 0 0 89 9 695
2020 Other services to the public 46 43 3 7 1 0 0 89 8 2480
2020 None of the above 43 43 3 8 3 0 0 86 10 3165

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 28 8 9 7 0 1 76 16 4595
2024 Health care practitioners 59 22 0 10 9 0 0 81 19 45
2024 Intelligence analysts 33 33 10 12 11 0 0 66 24 360
2024 Federal regulators 26 34 8 21 10 1 0 60 32 165
2024 Compliance, inspection and enforcement 33 31 9 15 12 0 0 64 27 8815
2024 Communications or public affairs 26 35 11 16 12 0 0 61 28 445
2024 Access to information and privacy 45 25 12 9 9 0 0 71 17 425
2024 Security 41 22 10 11 15 0 1 64 26 525
2024 Science and technology 35 20 11 15 17 0 1 56 32 160
2024 Library services 21 42 6 18 13 0 0 64 30 30
2024 Legal services 34 27 9 15 14 0 1 62 29 135
2024 Administration and operations 40 28 8 12 11 0 1 68 23 2635
2024 Human resources 34 30 8 14 15 0 1 64 28 1270
2024 Financial management 29 34 9 16 13 0 0 62 29 620
2024 Procurement 31 28 5 22 13 0 1 60 35 75
2024 Real property 38 32 8 11 10 0 0 70 21 175
2024 Material management 46 29 7 12 5 0 0 75 17 80
2024 Information management 40 30 7 11 10 0 0 71 21 275
2024 Information technology 49 23 9 8 8 0 4 75 17 2250
2024 Internal audit 36 32 9 13 9 0 0 68 23 455
2024 Evaluation 42 26 10 12 9 0 1 69 21 215
2024 Data sciences 31 30 8 15 15 0 0 62 30 275
2024 Policy 27 28 10 14 21 0 0 55 35 400
2024 Project management 28 28 10 17 16 1 0 57 33 910
2024 Other services to the public 41 30 9 11 8 0 1 72 19 2230
2024 None of the above 38 30 9 12 10 0 1 69 22 2930
2022 Client contact centre 73 20 3 1 1 0 2 95 2 6960
2022 Health care practitioners 83 17 0 0 0 0 0 100 0 40
2022 Federal regulators 62 26 4 4 1 0 2 91 5 305
2022 Compliance, inspection and enforcement 62 27 5 3 2 0 1 91 5 9690
2022 Communications or public affairs 63 23 4 5 2 1 2 89 7 475
2022 Access to information and privacy 69 24 3 2 1 1 1 94 3 570
2022 Security 63 26 4 3 2 1 1 91 5 500
2022 Science and technology 57 28 7 2 2 0 2 88 4 190
2022 Library services 71 24 0 0 5 0 0 95 5 35
2022 Legal services 58 29 6 5 2 0 0 87 7 165
2022 Administration and operations 65 26 4 2 1 0 1 93 4 2665
2022 Human resources 63 27 4 3 1 1 2 92 4 1395
2022 Financial management 70 22 2 2 2 0 2 94 3 625
2022 Procurement 77 16 3 2 2 0 0 93 4 85
2022 Real property 59 28 6 3 2 1 2 88 6 175
2022 Material management 52 34 4 6 3 0 0 87 9 75
2022 Information management 63 28 5 1 1 0 1 92 3 320
2022 Information technology 65 22 5 3 2 1 3 90 5 2710
2022 Internal audit 63 28 4 1 1 0 2 93 2 575
2022 Evaluation 70 18 5 1 1 1 3 92 3 275
2022 Data sciences 64 23 4 2 2 1 4 92 4 300
2022 Policy 63 30 4 2 1 1 1 93 3 370
2022 Project management 65 25 4 2 2 1 1 92 4 1060
2022 Other services to the public 71 21 3 2 1 0 2 94 3 2475
2022 None of the above 66 24 4 3 1 0 2 91 4 3295
2020 Client contact centre 49 35 7 6 2 0 1 84 8 4655
2020 Health care practitioners 62 24 8 3 3 0 0 86 6 35
2020 Federal regulators 41 40 5 10 3 0 1 81 14 215
2020 Compliance, inspection and enforcement 39 40 9 9 3 0 0 80 12 9260
2020 Communications or public affairs 46 39 5 8 1 0 1 86 9 395
2020 Access to information and privacy 55 32 7 5 1 0 1 88 6 400
2020 Security 49 36 7 5 1 0 1 86 6 260
2020 Science and technology 41 39 10 8 2 0 0 80 10 195
2020 Library services 45 52 3 0 0 0 0 97 0 25
2020 Legal services 44 38 3 12 3 1 0 82 15 135
2020 Administration and operations 45 39 8 6 2 0 0 84 8 2400
2020 Human resources 44 40 6 8 2 0 0 84 10 1165
2020 Financial management 44 39 6 8 2 0 0 84 10 615
2020 Procurement 48 37 9 5 1 0 0 85 6 80
2020 Real property 47 37 6 9 1 0 0 84 10 155
2020 Material management 51 34 8 6 1 0 0 86 7 85
2020 Information management 44 41 5 6 3 0 1 86 9 285
2020 Information technology 42 38 8 8 2 0 1 82 10 2415
2020 Internal audit 39 41 9 9 2 0 0 80 11 340
2020 Evaluation 42 35 8 13 2 0 0 77 15 150
2020 Data sciences 43 43 6 6 2 0 0 86 8 200
2020 Policy 39 36 11 12 2 0 0 75 14 420
2020 Project management 43 39 6 10 1 0 1 82 12 695
2020 Other services to the public 48 36 7 6 2 0 0 85 9 2480
2020 None of the above 46 35 7 7 3 0 0 82 10 3165
2019 Client contact centre 47 38 6 7 3 0 0 85 9 3760
2019 Health care practitioners 61 23 12 3 0 0 0 85 3 30
2019 Federal regulators 46 31 7 12 4 0 0 77 16 225
2019 Compliance, inspection and enforcement 40 38 7 10 5 0 0 77 15 8725
2019 Communications or public affairs 44 34 6 10 5 0 0 78 16 365
2019 Access to information and privacy 56 32 4 5 3 0 0 88 9 370
2019 Security 60 30 2 5 3 0 0 90 8 225
2019 Science and technology 48 30 9 9 5 0 0 78 14 180
2019 Library services 46 20 6 11 17 0 0 67 27 35
2019 Legal services 42 29 6 17 6 0 0 71 23 140
2019 Administration and operations 53 33 5 6 3 0 0 86 9 2480
2019 Human resources 53 33 4 8 3 0 0 86 11 1030
2019 Financial management 52 33 5 7 3 0 0 85 10 685
2019 Procurement 67 22 2 5 5 0 0 89 9 65
2019 Real property 55 28 9 6 2 0 0 83 8 160
2019 Material management 58 28 5 5 4 0 0 86 9 130
2019 Information management 50 33 6 7 3 0 0 83 11 320
2019 Information technology 49 35 7 7 3 0 0 84 10 2425
2019 Internal audit 43 41 6 8 2 0 0 84 10 385
2019 Evaluation 48 40 6 7 1 0 0 87 7 190
2019 Data sciences 52 34 5 7 2 0 0 86 10 235
2019 Policy 44 34 6 10 6 0 0 78 16 375
2019 Project management 54 33 5 6 3 0 0 86 9 600
2019 Other services to the public 49 34 6 8 3 0 0 84 10 2140
2019 None of the above 47 35 7 8 4 0 0 81 12 3400

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 33 7 5 3 0 0 84 9 4595
2024 Health care practitioners 60 30 2 6 2 0 0 90 8 45
2024 Intelligence analysts 40 38 10 7 4 0 0 79 11 360
2024 Federal regulators 41 34 10 13 2 0 0 75 15 165
2024 Compliance, inspection and enforcement 42 36 9 8 5 0 0 78 13 8815
2024 Communications or public affairs 45 34 10 6 5 0 0 79 11 445
2024 Access to information and privacy 52 33 6 5 3 0 0 85 8 425
2024 Security 45 32 11 6 6 0 0 77 12 525
2024 Science and technology 43 31 9 11 5 0 2 75 16 160
2024 Library services 53 24 6 7 10 0 0 77 16 30
2024 Legal services 42 34 8 10 6 0 0 76 16 135
2024 Administration and operations 45 35 8 7 5 0 0 80 12 2635
2024 Human resources 48 34 7 6 4 0 0 83 10 1275
2024 Financial management 45 34 9 7 5 0 0 80 12 625
2024 Procurement 43 39 9 4 5 0 0 82 9 75
2024 Real property 53 26 8 7 5 0 0 80 12 175
2024 Material management 51 35 6 5 2 0 1 87 7 85
2024 Information management 50 29 9 8 4 0 0 79 12 275
2024 Information technology 54 29 8 4 3 0 1 85 7 2255
2024 Internal audit 47 34 9 6 4 0 0 81 10 455
2024 Evaluation 51 29 7 6 6 0 0 81 13 215
2024 Data sciences 41 39 7 7 5 1 0 81 12 275
2024 Policy 35 35 9 10 10 0 0 70 20 400
2024 Project management 41 35 9 9 5 0 0 76 15 910
2024 Other services to the public 48 34 9 6 3 0 0 82 9 2225
2024 None of the above 45 33 9 8 4 0 1 79 12 2930
2022 Client contact centre 67 26 4 2 1 0 0 94 3 6960
2022 Health care practitioners 69 29 0 0 0 0 2 100 0 40
2022 Federal regulators 58 32 5 2 2 0 0 91 4 310
2022 Compliance, inspection and enforcement 59 31 5 3 1 0 0 90 5 9670
2022 Communications or public affairs 63 25 5 4 2 0 1 89 6 475
2022 Access to information and privacy 68 25 4 1 1 0 0 94 2 570
2022 Security 61 28 5 4 1 1 0 90 5 500
2022 Science and technology 59 31 6 2 1 0 1 91 3 190
2022 Library services 69 26 0 2 2 0 0 95 5 35
2022 Legal services 60 33 3 3 1 1 0 94 3 165
2022 Administration and operations 63 29 5 2 1 0 1 92 4 2660
2022 Human resources 65 27 4 2 1 0 1 92 3 1395
2022 Financial management 68 23 4 3 1 0 1 92 4 625
2022 Procurement 72 19 2 3 2 1 1 93 5 85
2022 Real property 52 33 8 4 2 0 1 86 6 175
2022 Material management 56 35 5 4 0 0 0 91 4 75
2022 Information management 63 32 3 2 1 0 0 95 2 320
2022 Information technology 63 27 5 3 1 0 1 91 4 2710
2022 Internal audit 60 31 6 1 1 0 1 92 2 575
2022 Evaluation 65 28 3 2 1 0 1 94 3 275
2022 Data sciences 68 23 6 1 1 0 1 92 2 295
2022 Policy 60 30 5 2 2 1 1 91 4 370
2022 Project management 61 28 6 2 1 0 1 90 3 1060
2022 Other services to the public 66 26 4 2 1 0 1 93 3 2480
2022 None of the above 61 28 6 3 1 0 1 90 4 3300
2020 Client contact centre 52 34 6 6 2 0 0 86 7 4630
2020 Health care practitioners 65 21 6 6 3 0 0 86 8 35
2020 Federal regulators 51 32 7 8 2 0 0 83 10 210
2020 Compliance, inspection and enforcement 44 39 8 6 2 0 0 84 8 9195
2020 Communications or public affairs 52 33 8 5 1 0 0 86 6 395
2020 Access to information and privacy 54 32 8 3 1 0 2 88 5 395
2020 Security 59 34 3 3 1 0 0 93 4 260
2020 Science and technology 44 38 11 7 1 0 0 82 7 195
2020 Library services 40 53 7 0 0 0 0 93 0 25
2020 Legal services 54 30 6 6 2 1 0 86 8 135
2020 Administration and operations 52 34 7 5 2 0 0 86 7 2385
2020 Human resources 57 30 6 6 1 0 0 87 7 1160
2020 Financial management 54 33 7 5 1 0 0 87 6 605
2020 Procurement 55 29 10 5 1 0 0 84 6 80
2020 Real property 54 35 9 3 0 0 0 89 3 150
2020 Material management 50 36 9 3 0 0 1 88 3 85
2020 Information management 51 33 7 5 3 0 1 85 8 285
2020 Information technology 51 35 8 5 1 0 0 86 6 2400
2020 Internal audit 48 37 6 8 1 0 0 85 9 340
2020 Evaluation 51 35 8 5 1 0 0 86 6 150
2020 Data sciences 52 33 8 5 1 0 0 86 6 195
2020 Policy 48 35 8 7 2 0 0 83 8 415
2020 Project management 53 31 7 7 2 0 1 85 8 690
2020 Other services to the public 53 33 7 5 1 0 0 87 6 2460
2020 None of the above 49 34 8 5 2 0 0 84 8 3140
2019 Client contact centre 49 36 8 5 2 0 0 85 7 3750
2019 Health care practitioners 54 46 0 0 0 0 0 100 0 30
2019 Federal regulators 52 33 6 5 4 0 0 85 9 220
2019 Compliance, inspection and enforcement 44 38 8 7 3 0 0 82 10 8675
2019 Communications or public affairs 55 32 6 5 3 0 0 87 7 365
2019 Access to information and privacy 56 33 8 3 1 0 0 89 4 365
2019 Security 63 31 4 2 1 0 0 93 3 225
2019 Science and technology 48 41 6 3 2 0 0 89 5 180
2019 Library services 46 37 3 3 8 0 3 85 11 35
2019 Legal services 52 27 8 8 5 0 1 79 13 140
2019 Administration and operations 55 33 5 3 2 0 0 89 5 2475
2019 Human resources 62 27 5 4 2 0 0 89 6 1030
2019 Financial management 54 32 7 4 2 0 0 86 6 680
2019 Procurement 66 25 2 1 5 0 0 92 6 65
2019 Real property 59 28 10 1 1 0 0 88 3 160
2019 Material management 61 31 3 4 1 0 0 92 5 130
2019 Information management 53 33 6 6 1 0 0 86 7 320
2019 Information technology 53 33 7 4 2 0 0 87 6 2410
2019 Internal audit 46 40 8 5 0 0 0 86 6 380
2019 Evaluation 49 39 7 4 1 0 0 88 5 185
2019 Data sciences 54 35 5 3 2 1 0 90 5 235
2019 Policy 48 36 8 5 3 0 0 84 8 375
2019 Project management 57 32 6 3 1 0 0 90 4 595
2019 Other services to the public 51 35 7 5 2 0 0 86 7 2135
2019 None of the above 48 36 9 5 2 0 0 84 7 3390

Use of official languages

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 75 14 3 2 2 0 3 92 4 4600
2024 Health care practitioners 73 22 2 2 2 0 0 95 3 45
2024 Intelligence analysts 63 18 7 6 3 0 3 83 10 360
2024 Federal regulators 73 17 3 4 2 0 2 91 6 165
2024 Compliance, inspection and enforcement 76 12 4 2 2 0 5 93 3 8825
2024 Communications or public affairs 69 15 5 7 3 0 1 85 9 445
2024 Access to information and privacy 73 12 5 5 3 0 2 87 8 425
2024 Security 69 17 6 5 2 0 2 87 7 530
2024 Science and technology 54 19 6 7 10 0 3 76 18 160
2024 Library services 80 6 6 3 0 0 3 90 4 30
2024 Legal services 67 14 6 3 6 0 4 85 9 135
2024 Administration and operations 70 15 5 4 3 0 4 88 7 2640
2024 Human resources 67 19 4 5 3 0 1 88 8 1270
2024 Financial management 68 18 4 3 4 1 2 88 7 625
2024 Procurement 78 16 3 2 0 0 2 96 2 75
2024 Real property 72 11 5 9 1 0 2 84 10 175
2024 Material management 72 13 7 2 3 0 4 88 5 85
2024 Information management 70 17 3 4 3 1 1 89 8 275
2024 Information technology 70 12 5 4 4 0 4 86 8 2255
2024 Internal audit 68 16 5 3 3 0 4 88 6 455
2024 Evaluation 73 13 5 2 2 0 5 91 4 215
2024 Data sciences 71 13 7 4 3 0 2 86 7 275
2024 Policy 66 16 4 7 3 0 3 85 11 400
2024 Project management 68 15 4 7 3 0 3 86 10 915
2024 Other services to the public 76 12 5 1 2 0 4 92 3 2230
2024 None of the above 72 13 5 2 2 0 5 90 5 2935

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 70 15 5 3 2 0 4 89 6 4595
2024 Health care practitioners 70 27 2 0 2 0 0 97 2 45
2024 Intelligence analysts 54 21 9 8 6 0 3 77 14 360
2024 Federal regulators 64 20 6 5 3 0 2 85 8 165
2024 Compliance, inspection and enforcement 74 13 4 2 2 0 5 91 4 8815
2024 Communications or public affairs 65 16 6 8 3 0 1 83 11 445
2024 Access to information and privacy 67 16 6 5 4 0 2 85 9 425
2024 Security 62 18 7 8 3 0 2 82 11 530
2024 Science and technology 52 16 8 8 13 0 3 70 22 155
2024 Library services 75 12 6 3 0 0 3 90 4 30
2024 Legal services 64 14 6 4 8 0 4 81 13 135
2024 Administration and operations 65 17 6 6 4 0 3 84 10 2640
2024 Human resources 57 22 7 8 4 0 2 81 12 1270
2024 Financial management 65 19 5 4 4 0 2 86 8 625
2024 Procurement 68 16 9 6 0 0 1 85 6 75
2024 Real property 68 14 6 10 1 0 1 83 11 175
2024 Material management 76 9 10 2 2 0 1 86 4 85
2024 Information management 67 16 5 6 4 0 2 85 10 275
2024 Information technology 68 13 5 5 4 0 4 85 10 2250
2024 Internal audit 61 19 6 6 4 0 3 83 11 460
2024 Evaluation 70 13 5 3 4 0 4 87 8 215
2024 Data sciences 68 16 6 5 2 0 3 86 8 275
2024 Policy 61 18 4 9 4 0 3 82 14 395
2024 Project management 62 18 7 8 3 0 3 82 11 915
2024 Other services to the public 73 14 5 3 2 0 3 90 5 2230
2024 None of the above 68 14 6 4 3 0 5 87 7 2935

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 81 10 2 1 1 0 4 96 2 4605
2024 Health care practitioners 80 14 4 0 0 2 0 95 0 45
2024 Intelligence analysts 78 13 2 1 1 0 4 95 2 360
2024 Federal regulators 84 10 1 1 1 1 3 97 1 165
2024 Compliance, inspection and enforcement 80 9 3 1 1 0 6 95 2 8830
2024 Communications or public affairs 85 7 2 1 1 0 2 95 3 445
2024 Access to information and privacy 82 10 2 1 1 1 2 95 2 425
2024 Security 81 10 3 1 2 1 2 94 3 530
2024 Science and technology 69 12 7 1 6 1 4 85 8 160
2024 Library services 90 3 6 0 0 0 0 94 0 30
2024 Legal services 85 6 1 0 1 0 7 98 1 135
2024 Administration and operations 81 9 3 1 1 0 4 94 2 2640
2024 Human resources 84 8 3 2 2 0 2 94 3 1275
2024 Financial management 81 11 2 1 2 1 3 96 3 625
2024 Procurement 91 7 0 0 0 0 1 100 0 75
2024 Real property 83 10 2 2 1 0 2 95 3 175
2024 Material management 79 13 1 1 0 2 5 98 1 85
2024 Information management 83 9 1 2 1 1 3 96 3 275
2024 Information technology 78 9 3 2 3 0 5 92 4 2255
2024 Internal audit 71 17 5 1 2 1 3 92 3 455
2024 Evaluation 80 9 3 0 1 0 6 95 2 215
2024 Data sciences 84 8 4 1 1 0 2 94 2 275
2024 Policy 78 11 3 2 2 1 4 93 4 400
2024 Project management 82 9 2 2 1 0 3 95 3 915
2024 Other services to the public 81 8 3 1 1 1 5 95 2 2230
2024 None of the above 79 9 4 1 1 0 6 94 2 2940
2022 Client contact centre 82 9 2 1 1 1 5 96 2 6975
2022 Health care practitioners 82 2 0 0 2 0 13 97 3 40
2022 Federal regulators 81 9 2 1 2 0 4 95 2 310
2022 Compliance, inspection and enforcement 81 9 3 1 1 0 5 96 2 9695
2022 Communications or public affairs 84 7 4 1 2 0 2 93 3 475
2022 Access to information and privacy 82 8 4 1 1 0 4 94 1 570
2022 Security 81 10 3 1 1 0 3 95 3 500
2022 Science and technology 76 9 1 1 4 1 8 93 6 190
2022 Library services 90 5 0 0 0 0 5 100 0 35
2022 Legal services 76 13 2 2 1 0 5 94 4 165
2022 Administration and operations 83 8 2 1 1 0 4 95 2 2670
2022 Human resources 84 8 2 2 1 0 2 95 3 1395
2022 Financial management 84 9 3 1 1 1 1 95 2 625
2022 Procurement 84 6 5 1 0 1 2 93 1 85
2022 Real property 78 10 3 2 0 1 7 95 2 175
2022 Material management 75 14 2 0 1 0 8 97 1 75
2022 Information management 79 11 3 1 2 0 3 93 4 320
2022 Information technology 79 9 3 2 3 1 4 93 4 2715
2022 Internal audit 77 14 3 1 1 0 4 95 2 575
2022 Evaluation 81 8 4 1 0 0 5 94 1 275
2022 Data sciences 85 8 2 1 0 1 3 97 1 300
2022 Policy 83 6 3 1 1 0 5 94 2 370
2022 Project management 83 10 2 1 1 0 3 96 2 1060
2022 Other services to the public 81 9 2 1 1 0 6 96 2 2485
2022 None of the above 78 10 3 1 2 0 5 94 3 3305
2019 Client contact centre 80 9 3 1 2 0 4 93 3 3750
2019 Health care practitioners 88 9 3 0 0 0 0 97 0 30
2019 Federal regulators 78 8 5 1 4 0 4 89 5 225
2019 Compliance, inspection and enforcement 79 9 4 1 1 0 5 94 2 8690
2019 Communications or public affairs 83 11 2 2 1 0 1 95 3 365
2019 Access to information and privacy 80 9 4 1 1 0 5 94 2 365
2019 Security 80 11 4 0 2 0 3 93 2 225
2019 Science and technology 73 17 3 2 4 0 1 90 6 180
2019 Library services 94 0 3 0 3 0 0 94 3 35
2019 Legal services 76 10 6 3 1 0 4 89 4 140
2019 Administration and operations 80 10 4 1 1 0 4 94 2 2470
2019 Human resources 84 10 3 1 1 0 1 95 2 1030
2019 Financial management 78 14 4 1 0 0 3 95 1 685
2019 Procurement 87 9 1 1 1 0 0 96 3 65
2019 Real property 81 11 7 0 0 0 2 93 0 160
2019 Material management 83 7 4 1 2 0 5 94 2 130
2019 Information management 78 9 6 2 2 0 3 90 4 315
2019 Information technology 76 10 4 2 3 1 4 90 5 2415
2019 Internal audit 75 15 3 1 1 0 4 94 2 380
2019 Evaluation 78 11 4 1 3 0 3 92 4 190
2019 Data sciences 77 11 4 2 1 0 4 92 4 230
2019 Policy 80 9 5 1 2 0 2 91 3 375
2019 Project management 84 7 3 1 2 0 2 94 3 600
2019 Other services to the public 80 8 4 1 2 0 4 92 3 2135
2019 None of the above 78 11 5 1 1 0 5 93 2 3400

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 15 8 4 3 16 5 81 8 4605
2024 Health care practitioners 37 10 11 5 5 28 4 69 15 45
2024 Intelligence analysts 49 19 15 3 4 7 3 76 8 360
2024 Federal regulators 43 22 8 5 2 17 2 81 9 165
2024 Compliance, inspection and enforcement 36 19 11 5 4 19 6 72 13 8830
2024 Communications or public affairs 43 28 18 3 2 6 1 76 4 445
2024 Access to information and privacy 48 20 8 7 2 12 4 81 10 425
2024 Security 45 24 12 4 3 7 4 78 8 525
2024 Science and technology 40 23 17 5 3 7 4 71 9 155
2024 Library services 64 17 6 3 3 3 3 87 7 30
2024 Legal services 34 19 15 6 6 15 4 66 15 135
2024 Administration and operations 40 22 11 5 3 13 6 76 10 2640
2024 Human resources 48 25 14 4 2 5 2 78 7 1275
2024 Financial management 46 22 10 5 3 12 2 79 9 625
2024 Procurement 58 23 6 4 0 7 1 89 4 75
2024 Real property 45 17 12 5 3 13 6 76 10 175
2024 Material management 32 19 10 6 10 15 8 67 21 85
2024 Information management 43 21 12 4 3 13 4 77 9 275
2024 Information technology 48 23 11 3 2 9 4 81 6 2255
2024 Internal audit 46 25 9 4 2 10 4 82 8 460
2024 Evaluation 46 16 11 3 4 17 3 78 9 215
2024 Data sciences 50 24 13 3 1 7 3 81 5 275
2024 Policy 43 28 14 4 2 7 2 78 6 400
2024 Project management 43 28 14 5 2 7 2 78 7 915
2024 Other services to the public 40 16 10 5 4 21 4 75 12 2230
2024 None of the above 37 18 8 4 4 23 6 78 11 2940
2022 Client contact centre 51 15 7 3 2 17 6 85 6 6970
2022 Health care practitioners 39 11 3 3 5 33 6 84 12 40
2022 Federal regulators 46 20 11 4 3 13 3 78 9 310
2022 Compliance, inspection and enforcement 36 19 11 5 3 20 6 75 11 9700
2022 Communications or public affairs 47 29 12 4 1 5 1 81 5 475
2022 Access to information and privacy 45 21 10 3 2 15 4 81 7 570
2022 Security 46 25 12 3 2 9 3 81 6 500
2022 Science and technology 40 24 12 4 6 10 5 74 12 190
2022 Library services 42 20 19 0 0 16 2 77 0 35
2022 Legal services 40 25 15 6 3 7 4 73 10 165
2022 Administration and operations 43 22 10 4 3 13 5 80 8 2670
2022 Human resources 51 24 11 4 1 7 3 82 6 1395
2022 Financial management 49 20 10 4 1 12 3 82 6 625
2022 Procurement 56 23 4 3 0 9 4 91 4 85
2022 Real property 34 26 16 6 2 11 6 72 9 175
2022 Material management 19 28 18 3 1 21 9 67 7 75
2022 Information management 42 21 9 5 3 16 3 78 10 320
2022 Information technology 48 22 9 3 2 11 4 83 6 2715
2022 Internal audit 50 20 8 4 3 10 4 82 8 575
2022 Evaluation 43 17 9 3 2 19 6 81 8 275
2022 Data sciences 51 23 10 4 2 8 2 82 7 300
2022 Policy 45 25 10 3 3 10 4 81 7 370
2022 Project management 42 29 13 4 1 7 3 79 6 1060
2022 Other services to the public 39 18 9 4 2 22 6 79 9 2485
2022 None of the above 39 17 9 4 3 21 7 78 9 3300
2020 Client contact centre 44 13 7 4 3 24 5 80 11 4655
2020 Health care practitioners 32 10 8 8 3 30 8 69 18 35
2020 Federal regulators 41 15 12 6 3 19 4 73 12 215
2020 Compliance, inspection and enforcement 28 15 11 7 7 24 8 64 20 9275
2020 Communications or public affairs 49 26 12 4 1 6 1 81 5 395
2020 Access to information and privacy 42 20 9 4 2 19 5 81 7 400
2020 Security 47 23 12 4 2 8 3 80 7 260
2020 Science and technology 35 28 10 7 5 8 7 74 14 195
2020 Library services 58 18 8 8 0 7 0 82 9 25
2020 Legal services 40 20 14 4 5 11 5 72 11 135
2020 Administration and operations 41 19 11 5 4 14 5 75 12 2400
2020 Human resources 50 24 11 4 2 7 2 82 6 1170
2020 Financial management 44 22 10 4 4 12 5 80 9 615
2020 Procurement 55 24 4 4 5 8 1 86 10 80
2020 Real property 41 20 13 7 4 6 8 72 13 155
2020 Material management 33 18 4 11 7 15 12 69 25 85
2020 Information management 41 24 11 3 2 17 2 80 6 285
2020 Information technology 43 23 11 4 3 12 4 79 8 2420
2020 Internal audit 46 18 8 5 4 12 6 79 11 340
2020 Evaluation 40 19 9 5 2 22 3 79 9 150
2020 Data sciences 53 24 11 2 2 8 1 84 5 200
2020 Policy 47 24 9 5 2 11 3 82 8 415
2020 Project management 46 25 11 5 1 9 3 81 7 695
2020 Other services to the public 34 15 9 5 4 27 6 73 13 2480
2020 None of the above 34 16 9 6 5 24 5 72 15 3160
2019 Client contact centre 40 13 8 5 6 23 4 73 15 3765
2019 Health care practitioners 41 21 5 3 12 17 0 75 19 30
2019 Federal regulators 35 17 11 5 9 16 7 68 18 225
2019 Compliance, inspection and enforcement 28 13 10 8 9 25 7 61 25 8745
2019 Communications or public affairs 49 26 11 4 2 8 1 82 6 365
2019 Access to information and privacy 43 16 7 6 2 22 3 79 11 370
2019 Security 43 26 11 3 4 8 5 79 8 230
2019 Science and technology 35 21 15 6 9 11 4 65 17 180
2019 Library services 48 24 12 6 3 6 0 77 10 35
2019 Legal services 53 17 8 4 6 7 5 79 12 140
2019 Administration and operations 39 20 11 5 5 15 4 73 13 2480
2019 Human resources 53 23 11 4 2 5 2 81 7 1035
2019 Financial management 41 20 11 6 5 14 3 74 13 690
2019 Procurement 62 19 6 6 1 6 0 86 8 65
2019 Real property 39 17 13 2 5 19 4 72 10 160
2019 Material management 31 10 13 6 7 23 10 61 20 130
2019 Information management 46 18 10 4 3 16 3 79 8 320
2019 Information technology 45 21 12 4 3 12 3 78 8 2425
2019 Internal audit 42 15 12 5 4 18 4 72 12 385
2019 Evaluation 39 18 12 6 3 17 5 73 11 190
2019 Data sciences 50 21 12 3 5 7 2 78 9 235
2019 Policy 43 21 11 3 8 11 2 74 13 375
2019 Project management 47 23 12 6 2 9 1 78 9 600
2019 Other services to the public 35 13 10 6 7 25 5 68 18 2145
2019 None of the above 35 14 10 6 5 25 5 70 17 3420

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 7 93 4605
2024 Intelligence analysts 9 91 360
2024 Federal regulators 12 88 165
2024 Compliance, inspection and enforcement 9 91 8825
2024 Communications or public affairs 10 90 445
2024 Access to information and privacy 8 92 425
2024 Security 10 90 530
2024 Science and technology 10 90 160
2024 Legal services 8 92 135
2024 Administration and operations 10 90 2635
2024 Human resources 9 91 1275
2024 Financial management 8 92 625
2024 Real property 8 92 175
2024 Material management 7 93 85
2024 Information management 11 89 275
2024 Information technology 6 94 2255
2024 Internal audit 7 93 455
2024 Evaluation 9 91 215
2024 Data sciences 8 92 275
2024 Policy 14 86 400
2024 Project management 10 90 915
2024 Other services to the public 8 92 2230
2024 None of the above 8 92 2935
2022 Client contact centre 5 95 6970
2022 Federal regulators 9 91 305
2022 Compliance, inspection and enforcement 7 93 9695
2022 Communications or public affairs 8 92 475
2022 Access to information and privacy 5 95 570
2022 Security 9 91 500
2022 Science and technology 6 94 190
2022 Legal services 9 91 165
2022 Administration and operations 8 92 2670
2022 Human resources 6 94 1395
2022 Financial management 7 93 625
2022 Procurement 14 86 85
2022 Real property 7 93 175
2022 Material management 15 85 75
2022 Information management 9 91 320
2022 Information technology 4 96 2715
2022 Internal audit 8 92 575
2022 Evaluation 9 91 275
2022 Data sciences 5 95 300
2022 Policy 7 93 370
2022 Project management 10 90 1060
2022 Other services to the public 6 94 2485
2022 None of the above 7 93 3300
2020 Client contact centre 7 93 4655
2020 Federal regulators 9 91 215
2020 Compliance, inspection and enforcement 9 91 9275
2020 Communications or public affairs 7 93 395
2020 Access to information and privacy 6 94 400
2020 Security 6 94 260
2020 Science and technology 11 89 195
2020 Legal services 11 89 135
2020 Administration and operations 8 92 2400
2020 Human resources 7 93 1165
2020 Financial management 7 93 610
2020 Real property 10 90 155
2020 Material management 10 90 85
2020 Information management 8 92 285
2020 Information technology 6 94 2425
2020 Internal audit 6 94 340
2020 Evaluation 8 92 150
2020 Data sciences 8 92 200
2020 Policy 9 91 420
2020 Project management 9 91 695
2020 Other services to the public 7 93 2480
2020 None of the above 9 91 3165
2019 Client contact centre 9 91 3770
2019 Federal regulators 14 86 225
2019 Compliance, inspection and enforcement 12 88 8735
2019 Communications or public affairs 12 88 365
2019 Access to information and privacy 9 91 370
2019 Security 10 90 225
2019 Science and technology 10 90 180
2019 Legal services 15 85 140
2019 Administration and operations 12 88 2480
2019 Human resources 7 93 1030
2019 Financial management 10 90 690
2019 Real property 15 85 160
2019 Material management 12 88 130
2019 Information management 16 84 320
2019 Information technology 9 91 2420
2019 Internal audit 8 92 385
2019 Evaluation 8 92 190
2019 Data sciences 7 93 235
2019 Policy 12 88 375
2019 Project management 13 87 600
2019 Other services to the public 11 89 2145
2019 None of the above 12 88 3415

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 34 66 345
2024 Intelligence analysts 42 58 35
2024 Federal regulators 36 64 20
2024 Compliance, inspection and enforcement 33 67 765
2024 Communications or public affairs 40 60 45
2024 Access to information and privacy 58 42 35
2024 Security 60 40 55
2024 Administration and operations 51 49 265
2024 Human resources 43 57 110
2024 Financial management 32 68 50
2024 Information management 49 51 30
2024 Information technology 41 59 140
2024 Internal audit 39 61 30
2024 Evaluation 33 67 20
2024 Data sciences 65 35 25
2024 Policy 55 45 50
2024 Project management 43 57 95
2024 Other services to the public 53 47 185
2024 None of the above 42 58 255
2022 Client contact centre 28 72 375
2022 Federal regulators 26 74 30
2022 Compliance, inspection and enforcement 30 70 715
2022 Communications or public affairs 52 48 40
2022 Access to information and privacy 45 55 30
2022 Security 50 50 45
2022 Science and technology 26 74 15
2022 Legal services 25 75 15
2022 Administration and operations 43 57 230
2022 Human resources 29 71 80
2022 Financial management 33 67 45
2022 Procurement 32 68 10
2022 Real property 15 85 15
2022 Material management 38 62 15
2022 Information management 28 72 30
2022 Information technology 33 67 115
2022 Internal audit 22 78 50
2022 Evaluation 41 59 25
2022 Data sciences 53 47 15
2022 Policy 25 75 30
2022 Project management 56 44 110
2022 Other services to the public 38 62 140
2022 None of the above 39 61 235
2020 Client contact centre 49 51 320
2020 Federal regulators 58 42 20
2020 Compliance, inspection and enforcement 42 58 855
2020 Communications or public affairs 48 52 30
2020 Access to information and privacy 50 50 25
2020 Security 39 61 15
2020 Science and technology 34 66 20
2020 Legal services 52 48 15
2020 Administration and operations 48 52 195
2020 Human resources 52 48 80
2020 Financial management 43 57 45
2020 Information management 49 51 25
2020 Information technology 43 57 155
2020 Internal audit 46 54 20
2020 Evaluation 41 59 10
2020 Data sciences 69 31 15
2020 Policy 48 52 40
2020 Project management 46 54 65
2020 Other services to the public 47 53 175
2020 None of the above 47 53 270
2019 Client contact centre 52 48 325
2019 Federal regulators 49 51 30
2019 Compliance, inspection and enforcement 44 56 1085
2019 Communications or public affairs 54 46 45
2019 Access to information and privacy 55 45 35
2019 Security 49 51 25
2019 Science and technology 43 57 20
2019 Legal services 45 55 20
2019 Administration and operations 46 54 305
2019 Human resources 47 53 75
2019 Financial management 53 47 70
2019 Real property 36 64 25
2019 Material management 69 31 15
2019 Information management 60 40 55
2019 Information technology 50 50 225
2019 Internal audit 48 52 30
2019 Evaluation 49 51 15
2019 Data sciences 55 45 20
2019 Policy 48 52 45
2019 Project management 59 41 75
2019 Other services to the public 57 43 230
2019 None of the above 52 48 400

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 53 47 345
2024 Intelligence analysts 63 37 35
2024 Federal regulators 59 41 20
2024 Compliance, inspection and enforcement 61 39 765
2024 Communications or public affairs 64 36 45
2024 Access to information and privacy 55 45 35
2024 Security 54 46 55
2024 Science and technology 63 37 15
2024 Legal services 76 24 10
2024 Administration and operations 53 47 265
2024 Human resources 50 50 110
2024 Financial management 64 36 50
2024 Real property 74 26 15
2024 Information management 65 35 30
2024 Information technology 56 44 140
2024 Internal audit 70 30 30
2024 Evaluation 65 35 20
2024 Data sciences 46 54 25
2024 Policy 61 39 50
2024 Project management 61 39 95
2024 Other services to the public 48 52 185
2024 None of the above 57 43 255
2022 Client contact centre 45 55 375
2022 Federal regulators 78 22 30
2022 Compliance, inspection and enforcement 63 37 715
2022 Communications or public affairs 62 38 40
2022 Access to information and privacy 58 42 30
2022 Security 46 54 45
2022 Science and technology 62 38 15
2022 Legal services 74 26 15
2022 Administration and operations 59 41 230
2022 Human resources 61 39 80
2022 Financial management 60 40 45
2022 Procurement 59 41 10
2022 Real property 78 22 15
2022 Material management 52 48 15
2022 Information management 64 36 30
2022 Information technology 54 46 115
2022 Internal audit 76 24 50
2022 Evaluation 71 29 25
2022 Data sciences 67 33 15
2022 Policy 72 28 30
2022 Project management 53 47 110
2022 Other services to the public 58 42 140
2022 None of the above 55 45 235
2020 Client contact centre 53 47 320
2020 Federal regulators 48 52 20
2020 Compliance, inspection and enforcement 67 33 855
2020 Communications or public affairs 69 31 30
2020 Access to information and privacy 54 46 25
2020 Security 61 39 15
2020 Science and technology 75 25 20
2020 Legal services 52 48 15
2020 Administration and operations 66 34 195
2020 Human resources 57 43 80
2020 Financial management 64 36 45
2020 Information management 73 27 25
2020 Information technology 55 45 155
2020 Internal audit 68 32 20
2020 Evaluation 59 41 10
2020 Data sciences 50 50 15
2020 Policy 67 33 40
2020 Project management 62 38 65
2020 Other services to the public 59 41 175
2020 None of the above 60 40 270
2019 Client contact centre 56 44 325
2019 Federal regulators 60 40 30
2019 Compliance, inspection and enforcement 63 37 1085
2019 Communications or public affairs 48 52 45
2019 Access to information and privacy 59 41 35
2019 Security 47 53 25
2019 Science and technology 68 32 20
2019 Legal services 54 46 20
2019 Administration and operations 58 42 305
2019 Human resources 64 36 75
2019 Financial management 55 45 70
2019 Real property 76 24 25
2019 Material management 63 37 15
2019 Information management 57 43 55
2019 Information technology 52 48 225
2019 Internal audit 60 40 30
2019 Data sciences 66 34 20
2019 Policy 77 23 45
2019 Project management 54 46 75
2019 Other services to the public 54 46 230
2019 None of the above 57 43 400

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 6 94 345
2024 Compliance, inspection and enforcement 9 91 765
2024 Communications or public affairs 12 88 45
2024 Access to information and privacy 0 100 35
2024 Security 8 92 55
2024 Administration and operations 6 94 265
2024 Human resources 12 88 110
2024 Information technology 10 90 140
2024 Policy 11 89 50
2024 Other services to the public 3 97 185
2024 None of the above 4 96 255
2022 Client contact centre 5 95 375
2022 Federal regulators 7 93 30
2022 Compliance, inspection and enforcement 6 94 715
2022 Communications or public affairs 7 93 40
2022 Access to information and privacy 3 97 30
2022 Security 13 87 45
2022 Science and technology 8 92 15
2022 Legal services 13 87 15
2022 Administration and operations 10 90 230
2022 Human resources 12 88 80
2022 Financial management 5 95 45
2022 Procurement 0 100 10
2022 Real property 14 86 15
2022 Material management 0 100 15
2022 Information management 3 97 30
2022 Information technology 15 85 115
2022 Internal audit 4 96 50
2022 Evaluation 3 97 25
2022 Data sciences 0 100 15
2022 Policy 14 86 30
2022 Project management 5 95 110
2022 Other services to the public 5 95 140
2022 None of the above 9 91 235
2020 Client contact centre 5 95 320
2020 Compliance, inspection and enforcement 6 94 855
2020 Access to information and privacy 0 100 25
2020 Administration and operations 8 92 195
2020 Human resources 7 93 80
2020 Real property 0 100 15
2020 Information technology 10 90 155
2020 Data sciences 0 100 15
2020 Other services to the public 3 97 175
2020 None of the above 5 95 270
2019 Client contact centre 4 96 325
2019 Compliance, inspection and enforcement 6 94 1085
2019 Access to information and privacy 0 100 35
2019 Legal services 0 100 20
2019 Administration and operations 9 91 305
2019 Information technology 10 90 225
2019 Data sciences 0 100 20
2019 Other services to the public 8 92 230
2019 None of the above 5 95 400

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 345
2024 Intelligence analysts 0 100 35
2024 Federal regulators 0 100 20
2024 Communications or public affairs 0 100 45
2024 Access to information and privacy 0 100 35
2024 Security 0 100 55
2024 Science and technology 0 100 15
2024 Legal services 0 100 10
2024 Human resources 0 100 110
2024 Financial management 0 100 50
2024 Real property 0 100 15
2024 Information management 0 100 30
2024 Information technology 0 100 140
2024 Internal audit 0 100 30
2024 Evaluation 0 100 20
2024 Data sciences 0 100 25
2024 Policy 0 100 50
2024 Project management 0 100 95
2024 Other services to the public 0 100 185
2022 Client contact centre 1 99 375
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 0 100 715
2022 Communications or public affairs 3 97 40
2022 Access to information and privacy 0 100 30
2022 Security 3 97 45
2022 Science and technology 0 100 15
2022 Legal services 0 100 15
2022 Administration and operations 0 100 230
2022 Human resources 0 100 80
2022 Financial management 0 100 45
2022 Procurement 0 100 10
2022 Real property 0 100 15
2022 Material management 0 100 15
2022 Information management 0 100 30
2022 Information technology 0 100 115
2022 Internal audit 0 100 50
2022 Evaluation 0 100 25
2022 Data sciences 0 100 15
2022 Policy 0 100 30
2022 Project management 0 100 110
2022 Other services to the public 1 99 140
2022 None of the above 1 99 235
2020 Client contact centre 0 100 320
2020 Federal regulators 0 100 20
2020 Communications or public affairs 0 100 30
2020 Access to information and privacy 0 100 25
2020 Security 0 100 15
2020 Science and technology 0 100 20
2020 Legal services 0 100 15
2020 Administration and operations 0 100 195
2020 Human resources 0 100 80
2020 Financial management 0 100 45
2020 Real property 0 100 15
2020 Information management 0 100 25
2020 Internal audit 0 100 20
2020 Evaluation 0 100 10
2020 Data sciences 0 100 15
2020 Policy 0 100 40
2020 Project management 0 100 65
2020 None of the above 0 100 270
2019 Client contact centre 0 100 325
2019 Federal regulators 0 100 30
2019 Communications or public affairs 0 100 45
2019 Access to information and privacy 0 100 35
2019 Security 0 100 25
2019 Science and technology 0 100 20
2019 Legal services 0 100 20
2019 Human resources 0 100 75
2019 Financial management 0 100 70
2019 Real property 0 100 25
2019 Material management 0 100 15
2019 Information management 0 100 55
2019 Information technology 0 100 225
2019 Internal audit 0 100 30
2019 Data sciences 0 100 20
2019 Policy 0 100 45
2019 Project management 0 100 75
2019 Other services to the public 0 100 230
2019 None of the above 0 100 400

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 6 94 345
2024 Intelligence analysts 17 83 35
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 8 92 765
2024 Science and technology 0 100 15
2024 Administration and operations 8 92 265
2024 Human resources 6 94 110
2024 Real property 0 100 15
2024 Information technology 11 89 140
2024 Project management 10 90 95
2024 Other services to the public 9 91 185
2024 None of the above 8 92 255
2022 Client contact centre 5 95 375
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 5 95 715
2022 Communications or public affairs 5 95 40
2022 Access to information and privacy 3 97 30
2022 Security 7 93 45
2022 Science and technology 8 92 15
2022 Legal services 0 100 15
2022 Administration and operations 6 94 230
2022 Human resources 8 92 80
2022 Financial management 2 98 45
2022 Procurement 8 92 10
2022 Real property 16 84 15
2022 Material management 0 100 15
2022 Information management 3 97 30
2022 Information technology 9 91 115
2022 Internal audit 6 94 50
2022 Evaluation 5 95 25
2022 Data sciences 9 91 15
2022 Policy 4 96 30
2022 Project management 5 95 110
2022 Other services to the public 8 92 140
2022 None of the above 5 95 235
2020 Client contact centre 3 97 320
2020 Compliance, inspection and enforcement 5 95 855
2020 Science and technology 0 100 20
2020 Administration and operations 4 96 195
2020 Financial management 0 100 45
2020 Real property 0 100 15
2020 Information technology 10 90 155
2020 Evaluation 0 100 10
2020 Policy 0 100 40
2020 Other services to the public 3 97 175
2020 None of the above 4 96 270
2019 Client contact centre 4 96 325
2019 Compliance, inspection and enforcement 4 96 1085
2019 Administration and operations 3 97 305
2019 Financial management 7 93 70
2019 Information management 0 100 55
2019 Information technology 6 94 225
2019 Internal audit 0 100 30
2019 Data sciences 0 100 20
2019 Other services to the public 9 91 230
2019 None of the above 5 95 400

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 25 75 345
2024 Compliance, inspection and enforcement 11 89 765
2024 Security 0 100 55
2024 Administration and operations 5 95 265
2024 Human resources 4 96 110
2024 Real property 0 100 15
2024 Information management 0 100 30
2024 Information technology 3 97 140
2024 Other services to the public 16 84 185
2024 None of the above 11 89 255
2022 Client contact centre 37 63 375
2022 Federal regulators 7 93 30
2022 Compliance, inspection and enforcement 12 88 715
2022 Communications or public affairs 15 85 40
2022 Access to information and privacy 6 94 30
2022 Security 9 91 45
2022 Science and technology 22 78 15
2022 Legal services 8 92 15
2022 Administration and operations 6 94 230
2022 Human resources 8 92 80
2022 Financial management 7 93 45
2022 Procurement 8 92 10
2022 Real property 7 93 15
2022 Material management 9 91 15
2022 Information management 0 100 30
2022 Information technology 2 98 115
2022 Internal audit 9 91 50
2022 Evaluation 3 97 25
2022 Data sciences 7 93 15
2022 Policy 3 97 30
2022 Project management 0 100 110
2022 Other services to the public 18 82 140
2022 None of the above 6 94 235
2020 Client contact centre 21 79 320
2020 Compliance, inspection and enforcement 14 86 855
2020 Communications or public affairs 0 100 30
2020 Security 0 100 15
2020 Administration and operations 5 95 195
2020 Real property 0 100 15
2020 Data sciences 0 100 15
2020 Other services to the public 9 91 175
2020 None of the above 9 91 270
2019 Client contact centre 16 84 325
2019 Compliance, inspection and enforcement 12 88 1085
2019 Access to information and privacy 0 100 35
2019 Administration and operations 5 95 305
2019 Financial management 9 91 70
2019 Information management 0 100 55
2019 Information technology 2 98 225
2019 Data sciences 0 100 20
2019 Project management 0 100 75
2019 Other services to the public 15 85 230
2019 None of the above 7 93 400

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 7 93 345
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 5 95 765
2024 Administration and operations 4 96 265
2024 Human resources 8 92 110
2024 Information technology 8 92 140
2024 Data sciences 0 100 25
2024 Policy 0 100 50
2024 Project management 5 95 95
2024 Other services to the public 6 94 185
2024 None of the above 5 95 255
2022 Client contact centre 8 92 375
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 7 93 715
2022 Communications or public affairs 0 100 40
2022 Access to information and privacy 14 86 30
2022 Security 19 81 45
2022 Science and technology 20 80 15
2022 Legal services 0 100 15
2022 Administration and operations 6 94 230
2022 Human resources 11 89 80
2022 Financial management 15 85 45
2022 Procurement 24 76 10
2022 Real property 0 100 15
2022 Material management 17 83 15
2022 Information management 7 93 30
2022 Information technology 14 86 115
2022 Internal audit 10 90 50
2022 Evaluation 10 90 25
2022 Data sciences 9 91 15
2022 Policy 11 89 30
2022 Project management 6 94 110
2022 Other services to the public 8 92 140
2022 None of the above 7 93 235
2020 Client contact centre 4 96 320
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 4 96 855
2020 Communications or public affairs 0 100 30
2020 Administration and operations 6 94 195
2020 Real property 0 100 15
2020 Information management 0 100 25
2020 Information technology 4 96 155
2020 Internal audit 0 100 20
2020 Evaluation 0 100 10
2020 Other services to the public 5 95 175
2020 None of the above 10 90 270
2019 Client contact centre 4 96 325
2019 Compliance, inspection and enforcement 3 97 1085
2019 Science and technology 0 100 20
2019 Legal services 0 100 20
2019 Administration and operations 4 96 305
2019 Real property 0 100 25
2019 Material management 0 100 15
2019 Information management 0 100 55
2019 Information technology 6 94 225
2019 Data sciences 0 100 20
2019 Policy 0 100 45
2019 Other services to the public 5 95 230
2019 None of the above 5 95 400

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 42 58 345
2024 Intelligence analysts 25 75 35
2024 Federal regulators 36 64 20
2024 Compliance, inspection and enforcement 41 59 770
2024 Communications or public affairs 21 79 45
2024 Access to information and privacy 40 60 35
2024 Security 39 61 55
2024 Science and technology 58 42 15
2024 Administration and operations 38 62 265
2024 Human resources 38 62 110
2024 Financial management 30 70 50
2024 Real property 39 61 15
2024 Information management 42 58 30
2024 Information technology 43 57 140
2024 Internal audit 20 80 30
2024 Evaluation 38 62 20
2024 Data sciences 42 58 25
2024 Policy 30 70 50
2024 Project management 36 64 95
2024 Other services to the public 29 71 185
2024 None of the above 35 65 255
2022 Client contact centre 46 54 375
2022 Federal regulators 39 61 30
2022 Compliance, inspection and enforcement 35 65 715
2022 Communications or public affairs 28 72 40
2022 Access to information and privacy 32 68 30
2022 Security 21 79 45
2022 Science and technology 33 67 15
2022 Legal services 27 73 15
2022 Administration and operations 33 67 230
2022 Human resources 34 66 80
2022 Financial management 32 68 45
2022 Procurement 23 77 10
2022 Real property 31 69 15
2022 Material management 29 71 15
2022 Information management 24 76 30
2022 Information technology 40 60 115
2022 Internal audit 22 78 50
2022 Evaluation 51 49 25
2022 Data sciences 66 34 15
2022 Policy 44 56 30
2022 Project management 39 61 110
2022 Other services to the public 31 69 140
2022 None of the above 31 69 235
2020 Client contact centre 40 60 320
2020 Federal regulators 32 68 20
2020 Compliance, inspection and enforcement 37 63 855
2020 Communications or public affairs 24 76 30
2020 Access to information and privacy 21 79 25
2020 Science and technology 36 64 20
2020 Administration and operations 31 69 195
2020 Human resources 32 68 80
2020 Financial management 27 73 45
2020 Real property 54 46 15
2020 Information management 43 57 25
2020 Information technology 40 60 155
2020 Internal audit 41 59 20
2020 Policy 35 65 40
2020 Project management 31 69 65
2020 Other services to the public 37 63 175
2020 None of the above 36 64 270
2019 Client contact centre 36 64 325
2019 Federal regulators 27 73 30
2019 Compliance, inspection and enforcement 36 64 1085
2019 Communications or public affairs 32 68 45
2019 Access to information and privacy 30 70 35
2019 Security 30 70 25
2019 Science and technology 35 65 20
2019 Legal services 37 63 20
2019 Administration and operations 36 64 305
2019 Human resources 27 73 75
2019 Financial management 34 66 70
2019 Real property 48 52 25
2019 Material management 39 61 15
2019 Information management 36 64 55
2019 Information technology 38 62 225
2019 Internal audit 32 68 30
2019 Evaluation 30 70 15
2019 Data sciences 41 59 15
2019 Policy 42 58 45
2019 Project management 43 57 75
2019 Other services to the public 41 59 230
2019 None of the above 33 67 400

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 42 58 345
2024 Intelligence analysts 47 53 35
2024 Federal regulators 48 52 20
2024 Compliance, inspection and enforcement 42 58 770
2024 Communications or public affairs 39 61 45
2024 Access to information and privacy 28 72 35
2024 Security 37 63 55
2024 Science and technology 63 37 15
2024 Legal services 54 46 10
2024 Administration and operations 45 55 265
2024 Human resources 35 65 110
2024 Financial management 38 62 50
2024 Real property 46 54 15
2024 Information management 41 59 30
2024 Information technology 44 56 140
2024 Internal audit 43 57 30
2024 Evaluation 53 47 20
2024 Data sciences 52 48 25
2024 Policy 38 62 50
2024 Project management 45 55 95
2024 Other services to the public 34 66 185
2024 None of the above 37 63 255
2022 Client contact centre 32 68 375
2022 Federal regulators 55 45 30
2022 Compliance, inspection and enforcement 41 59 715
2022 Communications or public affairs 53 47 40
2022 Access to information and privacy 54 46 30
2022 Security 38 62 45
2022 Science and technology 17 83 15
2022 Legal services 52 48 15
2022 Administration and operations 38 62 230
2022 Human resources 29 71 80
2022 Financial management 38 62 45
2022 Procurement 37 63 10
2022 Real property 68 32 15
2022 Material management 47 53 15
2022 Information management 43 57 30
2022 Information technology 44 56 115
2022 Internal audit 47 53 50
2022 Evaluation 51 49 25
2022 Data sciences 36 64 15
2022 Policy 51 49 30
2022 Project management 43 57 110
2022 Other services to the public 29 71 140
2022 None of the above 33 67 235
2020 Client contact centre 37 63 320
2020 Compliance, inspection and enforcement 37 63 855
2020 Communications or public affairs 34 66 30
2020 Access to information and privacy 29 71 25
2020 Security 37 63 15
2020 Science and technology 50 50 20
2020 Legal services 47 53 15
2020 Administration and operations 34 66 195
2020 Human resources 36 64 80
2020 Financial management 34 66 45
2020 Real property 61 39 15
2020 Information management 62 38 25
2020 Information technology 38 62 155
2020 Internal audit 41 59 20
2020 Evaluation 50 50 10
2020 Data sciences 44 56 15
2020 Policy 42 58 40
2020 Project management 50 50 65
2020 Other services to the public 36 64 175
2020 None of the above 37 63 270
2019 Client contact centre 36 64 325
2019 Federal regulators 19 81 30
2019 Compliance, inspection and enforcement 36 64 1085
2019 Communications or public affairs 32 68 45
2019 Access to information and privacy 17 83 35
2019 Security 26 74 25
2019 Science and technology 56 44 20
2019 Legal services 41 59 20
2019 Administration and operations 39 61 305
2019 Human resources 48 52 75
2019 Financial management 33 67 70
2019 Real property 48 52 25
2019 Material management 52 48 15
2019 Information management 33 67 55
2019 Information technology 38 62 225
2019 Internal audit 37 63 30
2019 Data sciences 52 48 15
2019 Policy 50 50 45
2019 Project management 40 60 75
2019 Other services to the public 32 68 230
2019 None of the above 37 63 400

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 38 62 345
2024 Intelligence analysts 40 60 35
2024 Federal regulators 58 42 20
2024 Compliance, inspection and enforcement 39 61 770
2024 Communications or public affairs 52 48 45
2024 Access to information and privacy 30 70 35
2024 Security 36 64 55
2024 Science and technology 49 51 15
2024 Legal services 55 45 10
2024 Administration and operations 44 56 265
2024 Human resources 38 62 110
2024 Financial management 44 56 50
2024 Real property 44 56 15
2024 Information management 47 53 30
2024 Information technology 40 60 140
2024 Internal audit 37 63 30
2024 Evaluation 33 67 20
2024 Data sciences 40 60 25
2024 Policy 45 55 50
2024 Project management 58 42 95
2024 Other services to the public 32 68 185
2024 None of the above 38 62 255
2022 Client contact centre 26 74 375
2022 Federal regulators 49 51 30
2022 Compliance, inspection and enforcement 37 63 715
2022 Communications or public affairs 33 67 40
2022 Access to information and privacy 26 74 30
2022 Security 49 51 45
2022 Science and technology 48 52 15
2022 Legal services 40 60 15
2022 Administration and operations 41 59 230
2022 Human resources 28 72 80
2022 Financial management 40 60 45
2022 Procurement 21 79 10
2022 Real property 67 33 15
2022 Material management 52 48 15
2022 Information management 41 59 30
2022 Information technology 41 59 115
2022 Internal audit 29 71 50
2022 Evaluation 25 75 25
2022 Data sciences 40 60 15
2022 Policy 36 64 30
2022 Project management 54 46 110
2022 Other services to the public 42 58 140
2022 None of the above 37 63 235
2020 Client contact centre 37 63 320
2020 Federal regulators 32 68 20
2020 Compliance, inspection and enforcement 38 62 855
2020 Communications or public affairs 51 49 30
2020 Access to information and privacy 46 54 25
2020 Security 43 57 15
2020 Science and technology 41 59 20
2020 Legal services 33 67 15
2020 Administration and operations 45 55 195
2020 Human resources 36 64 80
2020 Financial management 50 50 45
2020 Information management 53 47 25
2020 Information technology 46 54 155
2020 Internal audit 49 51 20
2020 Evaluation 41 59 10
2020 Data sciences 56 44 15
2020 Policy 48 52 40
2020 Project management 71 29 65
2020 Other services to the public 38 62 175
2020 None of the above 38 62 270
2019 Client contact centre 32 68 325
2019 Federal regulators 35 65 30
2019 Compliance, inspection and enforcement 43 57 1085
2019 Communications or public affairs 32 68 45
2019 Access to information and privacy 32 68 35
2019 Security 38 62 25
2019 Science and technology 31 69 20
2019 Legal services 45 55 20
2019 Administration and operations 40 60 305
2019 Human resources 42 58 75
2019 Financial management 35 65 70
2019 Real property 48 52 25
2019 Material management 69 31 15
2019 Information management 42 58 55
2019 Information technology 34 66 225
2019 Internal audit 39 61 30
2019 Evaluation 43 57 15
2019 Data sciences 52 48 15
2019 Policy 52 48 45
2019 Project management 48 52 75
2019 Other services to the public 43 57 230
2019 None of the above 38 62 400

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 40 60 345
2024 Intelligence analysts 43 57 35
2024 Federal regulators 58 42 20
2024 Compliance, inspection and enforcement 40 60 770
2024 Communications or public affairs 37 63 45
2024 Access to information and privacy 42 58 35
2024 Security 45 55 55
2024 Science and technology 50 50 15
2024 Administration and operations 38 62 265
2024 Human resources 42 58 110
2024 Financial management 48 52 50
2024 Information management 48 52 30
2024 Information technology 46 54 140
2024 Internal audit 37 63 30
2024 Evaluation 46 54 20
2024 Data sciences 50 50 25
2024 Policy 38 62 50
2024 Project management 54 46 95
2024 Other services to the public 35 65 185
2024 None of the above 41 59 255
2022 Client contact centre 33 67 375
2022 Federal regulators 42 58 30
2022 Compliance, inspection and enforcement 38 62 715
2022 Communications or public affairs 52 48 40
2022 Access to information and privacy 28 72 30
2022 Security 31 69 45
2022 Science and technology 40 60 15
2022 Legal services 26 74 15
2022 Administration and operations 35 65 230
2022 Human resources 39 61 80
2022 Financial management 40 60 45
2022 Procurement 32 68 10
2022 Real property 44 56 15
2022 Material management 38 62 15
2022 Information management 46 54 30
2022 Information technology 42 58 115
2022 Internal audit 26 74 50
2022 Evaluation 22 78 25
2022 Data sciences 26 74 15
2022 Policy 40 60 30
2022 Project management 38 62 110
2022 Other services to the public 43 57 140
2022 None of the above 37 63 235
2020 Client contact centre 42 58 320
2020 Compliance, inspection and enforcement 41 59 855
2020 Communications or public affairs 58 42 30
2020 Access to information and privacy 38 62 25
2020 Security 37 63 15
2020 Science and technology 35 65 20
2020 Legal services 55 45 15
2020 Administration and operations 43 57 195
2020 Human resources 49 51 80
2020 Financial management 43 57 45
2020 Real property 32 68 15
2020 Information management 53 47 25
2020 Information technology 35 65 155
2020 Internal audit 45 55 20
2020 Evaluation 47 53 10
2020 Data sciences 37 63 15
2020 Policy 35 65 40
2020 Project management 52 48 65
2020 Other services to the public 44 56 175
2020 None of the above 44 56 270
2019 Client contact centre 44 56 325
2019 Federal regulators 57 43 30
2019 Compliance, inspection and enforcement 43 57 1085
2019 Communications or public affairs 34 66 45
2019 Access to information and privacy 49 51 35
2019 Security 21 79 25
2019 Science and technology 46 54 20
2019 Legal services 32 68 20
2019 Administration and operations 43 57 305
2019 Human resources 47 53 75
2019 Financial management 36 64 70
2019 Real property 27 73 25
2019 Material management 39 61 15
2019 Information management 37 63 55
2019 Information technology 39 61 225
2019 Internal audit 62 38 30
2019 Evaluation 32 68 15
2019 Data sciences 54 46 15
2019 Policy 32 68 45
2019 Project management 35 65 75
2019 Other services to the public 44 56 230
2019 None of the above 41 59 400

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 23 77 345
2024 Intelligence analysts 20 80 35
2024 Federal regulators 30 70 20
2024 Compliance, inspection and enforcement 29 71 770
2024 Communications or public affairs 33 67 45
2024 Access to information and privacy 28 72 35
2024 Security 35 65 55
2024 Administration and operations 27 73 265
2024 Human resources 31 69 110
2024 Financial management 24 76 50
2024 Information management 33 67 30
2024 Information technology 27 73 140
2024 Internal audit 22 78 30
2024 Evaluation 32 68 20
2024 Data sciences 44 56 25
2024 Policy 33 67 50
2024 Project management 45 55 95
2024 Other services to the public 27 73 185
2024 None of the above 28 72 255
2022 Client contact centre 15 85 375
2022 Federal regulators 46 54 30
2022 Compliance, inspection and enforcement 29 71 715
2022 Communications or public affairs 36 64 40
2022 Access to information and privacy 39 61 30
2022 Security 34 66 45
2022 Science and technology 7 93 15
2022 Legal services 13 87 15
2022 Administration and operations 31 69 230
2022 Human resources 25 75 80
2022 Financial management 30 70 45
2022 Procurement 8 92 10
2022 Real property 29 71 15
2022 Material management 30 70 15
2022 Information management 19 81 30
2022 Information technology 31 69 115
2022 Internal audit 13 87 50
2022 Evaluation 18 82 25
2022 Data sciences 34 66 15
2022 Policy 29 71 30
2022 Project management 41 59 110
2022 Other services to the public 25 75 140
2022 None of the above 22 78 235
2020 Client contact centre 21 79 320
2020 Federal regulators 26 74 20
2020 Compliance, inspection and enforcement 28 72 855
2020 Communications or public affairs 24 76 30
2020 Access to information and privacy 20 80 25
2020 Security 43 57 15
2020 Science and technology 59 41 20
2020 Administration and operations 25 75 195
2020 Human resources 25 75 80
2020 Financial management 36 64 45
2020 Real property 32 68 15
2020 Information management 37 63 25
2020 Information technology 28 72 155
2020 Internal audit 23 77 20
2020 Data sciences 63 37 15
2020 Policy 33 67 40
2020 Project management 49 51 65
2020 Other services to the public 24 76 175
2020 None of the above 23 77 270
2019 Client contact centre 22 78 325
2019 Federal regulators 22 78 30
2019 Compliance, inspection and enforcement 26 74 1085
2019 Communications or public affairs 28 72 45
2019 Security 21 79 25
2019 Science and technology 47 53 20
2019 Legal services 28 72 20
2019 Administration and operations 21 79 305
2019 Human resources 35 65 75
2019 Financial management 21 79 70
2019 Real property 45 55 25
2019 Material management 39 61 15
2019 Information management 35 65 55
2019 Information technology 28 72 225
2019 Internal audit 26 74 30
2019 Data sciences 30 70 15
2019 Policy 37 63 45
2019 Project management 29 71 75
2019 Other services to the public 24 76 230
2019 None of the above 25 75 400

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 55 45 345
2024 Intelligence analysts 51 49 35
2024 Federal regulators 69 31 20
2024 Compliance, inspection and enforcement 51 49 770
2024 Communications or public affairs 59 41 45
2024 Access to information and privacy 57 43 35
2024 Security 49 51 55
2024 Science and technology 69 31 15
2024 Administration and operations 49 51 265
2024 Human resources 59 41 110
2024 Financial management 42 58 50
2024 Real property 54 46 15
2024 Information management 53 47 30
2024 Information technology 49 51 140
2024 Internal audit 63 37 30
2024 Evaluation 55 45 20
2024 Data sciences 63 37 25
2024 Policy 52 48 50
2024 Project management 51 49 95
2024 Other services to the public 54 46 185
2024 None of the above 53 47 255
2022 Client contact centre 58 42 375
2022 Federal regulators 42 58 30
2022 Compliance, inspection and enforcement 48 52 715
2022 Communications or public affairs 55 45 40
2022 Access to information and privacy 55 45 30
2022 Security 57 43 45
2022 Science and technology 43 57 15
2022 Legal services 54 46 15
2022 Administration and operations 54 46 230
2022 Human resources 57 43 80
2022 Financial management 51 49 45
2022 Procurement 36 64 10
2022 Real property 61 39 15
2022 Material management 52 48 15
2022 Information management 43 57 30
2022 Information technology 48 52 115
2022 Internal audit 42 58 50
2022 Evaluation 29 71 25
2022 Data sciences 77 23 15
2022 Policy 67 33 30
2022 Project management 50 50 110
2022 Other services to the public 44 56 140
2022 None of the above 56 44 235
2020 Client contact centre 52 48 320
2020 Federal regulators 47 53 20
2020 Compliance, inspection and enforcement 53 47 855
2020 Communications or public affairs 59 41 30
2020 Access to information and privacy 46 54 25
2020 Security 43 57 15
2020 Science and technology 63 37 20
2020 Legal services 66 34 15
2020 Administration and operations 48 52 195
2020 Human resources 52 48 80
2020 Financial management 52 48 45
2020 Real property 45 55 15
2020 Information management 47 53 25
2020 Information technology 49 51 155
2020 Internal audit 64 36 20
2020 Data sciences 31 69 15
2020 Policy 52 48 40
2020 Project management 60 40 65
2020 Other services to the public 51 49 175
2020 None of the above 47 53 270
2019 Client contact centre 56 44 325
2019 Federal regulators 55 45 30
2019 Compliance, inspection and enforcement 53 47 1085
2019 Communications or public affairs 45 55 45
2019 Access to information and privacy 52 48 35
2019 Security 40 60 25
2019 Science and technology 52 48 20
2019 Legal services 49 51 20
2019 Administration and operations 55 45 305
2019 Human resources 46 54 75
2019 Financial management 56 44 70
2019 Real property 39 61 25
2019 Material management 56 44 15
2019 Information management 60 40 55
2019 Information technology 49 51 225
2019 Internal audit 64 36 30
2019 Evaluation 38 62 15
2019 Data sciences 41 59 15
2019 Policy 43 57 45
2019 Project management 53 47 75
2019 Other services to the public 54 46 230
2019 None of the above 50 50 400

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 39 61 345
2024 Intelligence analysts 32 68 35
2024 Federal regulators 52 48 20
2024 Compliance, inspection and enforcement 37 63 770
2024 Communications or public affairs 34 66 45
2024 Access to information and privacy 31 69 35
2024 Security 34 66 55
2024 Science and technology 44 56 15
2024 Administration and operations 35 65 265
2024 Human resources 29 71 110
2024 Financial management 21 79 50
2024 Real property 35 65 15
2024 Information management 33 67 30
2024 Information technology 37 63 140
2024 Internal audit 44 56 30
2024 Evaluation 31 69 20
2024 Data sciences 25 75 25
2024 Policy 38 62 50
2024 Project management 37 63 95
2024 Other services to the public 35 65 185
2024 None of the above 38 62 255
2022 Client contact centre 28 72 375
2022 Federal regulators 39 61 30
2022 Compliance, inspection and enforcement 34 66 715
2022 Communications or public affairs 27 73 40
2022 Access to information and privacy 39 61 30
2022 Security 35 65 45
2022 Science and technology 35 65 15
2022 Legal services 48 52 15
2022 Administration and operations 33 67 230
2022 Human resources 42 58 80
2022 Financial management 19 81 45
2022 Procurement 32 68 10
2022 Real property 38 62 15
2022 Material management 31 69 15
2022 Information management 40 60 30
2022 Information technology 30 70 115
2022 Internal audit 17 83 50
2022 Evaluation 40 60 25
2022 Data sciences 37 63 15
2022 Policy 18 82 30
2022 Project management 34 66 110
2022 Other services to the public 30 70 140
2022 None of the above 28 72 235
2020 Client contact centre 36 64 320
2020 Compliance, inspection and enforcement 36 64 855
2020 Communications or public affairs 28 72 30
2020 Security 49 51 15
2020 Science and technology 42 58 20
2020 Legal services 55 45 15
2020 Administration and operations 38 62 195
2020 Human resources 39 61 80
2020 Financial management 34 66 45
2020 Real property 34 66 15
2020 Information management 42 58 25
2020 Information technology 29 71 155
2020 Data sciences 37 63 15
2020 Policy 35 65 40
2020 Project management 24 76 65
2020 Other services to the public 37 63 175
2020 None of the above 33 67 270
2019 Client contact centre 29 71 325
2019 Federal regulators 41 59 30
2019 Compliance, inspection and enforcement 31 69 1085
2019 Communications or public affairs 28 72 45
2019 Access to information and privacy 32 68 35
2019 Security 38 62 25
2019 Science and technology 47 53 20
2019 Legal services 36 64 20
2019 Administration and operations 32 68 305
2019 Human resources 26 74 75
2019 Financial management 33 67 70
2019 Real property 32 68 25
2019 Material management 56 44 15
2019 Information management 40 60 55
2019 Information technology 31 69 225
2019 Internal audit 38 62 30
2019 Policy 39 61 45
2019 Project management 35 65 75
2019 Other services to the public 38 62 230
2019 None of the above 32 68 400

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 35
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 1 99 770
2024 Communications or public affairs 0 100 45
2024 Access to information and privacy 0 100 35
2024 Security 0 100 55
2024 Science and technology 0 100 15
2024 Legal services 0 100 10
2024 Financial management 0 100 50
2024 Real property 0 100 15
2024 Information management 0 100 30
2024 Internal audit 0 100 30
2024 Evaluation 0 100 20
2024 Data sciences 0 100 25
2024 Policy 0 100 50
2024 Project management 0 100 95
2022 Client contact centre 1 99 375
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 1 99 715
2022 Communications or public affairs 0 100 40
2022 Access to information and privacy 3 97 30
2022 Security 0 100 45
2022 Science and technology 0 100 15
2022 Legal services 0 100 15
2022 Administration and operations 0 100 230
2022 Human resources 0 100 80
2022 Financial management 0 100 45
2022 Procurement 0 100 10
2022 Real property 0 100 15
2022 Material management 0 100 15
2022 Information management 0 100 30
2022 Information technology 2 98 115
2022 Internal audit 0 100 50
2022 Evaluation 0 100 25
2022 Data sciences 0 100 15
2022 Policy 0 100 30
2022 Project management 0 100 110
2022 Other services to the public 1 99 140
2022 None of the above 1 99 235
2020 Client contact centre 2 98 320
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 1 99 855
2020 Access to information and privacy 0 100 25
2020 Security 0 100 15
2020 Science and technology 0 100 20
2020 Legal services 0 100 15
2020 Administration and operations 0 100 195
2020 Human resources 0 100 80
2020 Financial management 0 100 45
2020 Real property 0 100 15
2020 Information management 0 100 25
2020 Information technology 0 100 155
2020 Internal audit 0 100 20
2020 Evaluation 0 100 10
2020 Data sciences 0 100 15
2020 Policy 0 100 40
2020 Project management 0 100 65
2020 Other services to the public 0 100 175
2019 Client contact centre 2 98 325
2019 Federal regulators 0 100 30
2019 Compliance, inspection and enforcement 1 99 1085
2019 Security 0 100 25
2019 Science and technology 0 100 20
2019 Human resources 0 100 75
2019 Financial management 0 100 70
2019 Real property 0 100 25
2019 Material management 0 100 15
2019 Internal audit 0 100 30
2019 Evaluation 0 100 15
2019 Data sciences 0 100 15
2019 Project management 0 100 75
2019 None of the above 1 99 400

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 5 95 345
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 6 94 770
2024 Communications or public affairs 11 89 45
2024 Access to information and privacy 18 82 35
2024 Science and technology 0 100 15
2024 Legal services 0 100 10
2024 Administration and operations 6 94 265
2024 Information technology 4 96 140
2024 Data sciences 0 100 25
2024 Project management 7 93 95
2024 Other services to the public 8 92 185
2024 None of the above 7 93 255
2022 Client contact centre 6 94 375
2022 Federal regulators 9 91 30
2022 Compliance, inspection and enforcement 1 99 715
2022 Communications or public affairs 8 92 40
2022 Access to information and privacy 3 97 30
2022 Security 8 92 45
2022 Science and technology 0 100 15
2022 Legal services 7 93 15
2022 Administration and operations 2 98 230
2022 Human resources 8 92 80
2022 Financial management 0 100 45
2022 Procurement 0 100 10
2022 Real property 0 100 15
2022 Material management 0 100 15
2022 Information management 4 96 30
2022 Information technology 3 97 115
2022 Internal audit 2 98 50
2022 Evaluation 5 95 25
2022 Data sciences 0 100 15
2022 Policy 3 97 30
2022 Project management 5 95 110
2022 Other services to the public 6 94 140
2022 None of the above 4 96 235
2020 Client contact centre 8 92 320
2020 Compliance, inspection and enforcement 5 95 855
2020 Security 0 100 15
2020 Science and technology 0 100 20
2020 Legal services 0 100 15
2020 Administration and operations 6 94 195
2020 Human resources 7 93 80
2020 Information technology 6 94 155
2020 Data sciences 0 100 15
2020 Project management 8 92 65
2020 Other services to the public 7 93 175
2020 None of the above 5 95 270
2019 Client contact centre 11 89 325
2019 Compliance, inspection and enforcement 7 93 1085
2019 Communications or public affairs 23 77 45
2019 Administration and operations 9 91 305
2019 Human resources 11 89 75
2019 Real property 0 100 25
2019 Information technology 5 95 225
2019 Evaluation 0 100 15
2019 Data sciences 0 100 15
2019 Project management 12 88 75
2019 Other services to the public 11 89 230
2019 None of the above 7 93 400

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 9 91 345
2024 Intelligence analysts 15 85 35
2024 Compliance, inspection and enforcement 12 88 770
2024 Legal services 0 100 10
2024 Administration and operations 5 95 265
2024 Human resources 9 91 110
2024 Information technology 10 90 140
2024 Internal audit 18 82 30
2024 Evaluation 24 76 20
2024 Project management 8 92 95
2024 Other services to the public 9 91 185
2024 None of the above 6 94 255
2022 Client contact centre 13 87 375
2022 Federal regulators 21 79 30
2022 Compliance, inspection and enforcement 13 87 715
2022 Communications or public affairs 17 83 40
2022 Access to information and privacy 37 63 30
2022 Security 6 94 45
2022 Science and technology 0 100 15
2022 Legal services 22 78 15
2022 Administration and operations 10 90 230
2022 Human resources 12 88 80
2022 Financial management 7 93 45
2022 Procurement 15 85 10
2022 Real property 15 85 15
2022 Material management 9 91 15
2022 Information management 9 91 30
2022 Information technology 18 82 115
2022 Internal audit 13 87 50
2022 Evaluation 7 93 25
2022 Data sciences 11 89 15
2022 Policy 29 71 30
2022 Project management 7 93 110
2022 Other services to the public 16 84 140
2022 None of the above 9 91 235
2020 Client contact centre 12 88 320
2020 Compliance, inspection and enforcement 12 88 855
2020 Access to information and privacy 0 100 25
2020 Administration and operations 8 92 195
2020 Human resources 8 92 80
2020 Information technology 9 91 155
2020 Policy 12 88 40
2020 Project management 8 92 65
2020 Other services to the public 12 88 175
2020 None of the above 12 88 270
2019 Client contact centre 10 90 325
2019 Federal regulators 16 84 30
2019 Compliance, inspection and enforcement 11 89 1085
2019 Communications or public affairs 17 83 45
2019 Security 0 100 25
2019 Administration and operations 8 92 305
2019 Human resources 13 87 75
2019 Material management 0 100 15
2019 Information technology 10 90 225
2019 Other services to the public 12 88 230
2019 None of the above 6 94 400

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 53 47 345
2024 Intelligence analysts 62 38 35
2024 Federal regulators 63 37 20
2024 Compliance, inspection and enforcement 52 48 770
2024 Communications or public affairs 48 52 45
2024 Access to information and privacy 42 58 35
2024 Security 47 53 55
2024 Science and technology 69 31 15
2024 Administration and operations 51 49 265
2024 Human resources 47 53 110
2024 Financial management 57 43 50
2024 Real property 71 29 15
2024 Information management 57 43 30
2024 Information technology 43 57 140
2024 Internal audit 55 45 30
2024 Evaluation 32 68 20
2024 Data sciences 51 49 25
2024 Policy 53 47 50
2024 Project management 49 51 95
2024 Other services to the public 46 54 185
2024 None of the above 49 51 255
2022 Client contact centre 40 60 375
2022 Federal regulators 68 32 30
2022 Compliance, inspection and enforcement 54 46 715
2022 Communications or public affairs 51 49 40
2022 Access to information and privacy 40 60 30
2022 Security 31 69 45
2022 Science and technology 47 53 15
2022 Legal services 54 46 15
2022 Administration and operations 52 48 230
2022 Human resources 45 55 80
2022 Financial management 50 50 45
2022 Procurement 39 61 10
2022 Real property 40 60 15
2022 Material management 47 53 15
2022 Information management 60 40 30
2022 Information technology 51 49 115
2022 Internal audit 50 50 50
2022 Evaluation 47 53 25
2022 Data sciences 71 29 15
2022 Policy 61 39 30
2022 Project management 52 48 110
2022 Other services to the public 51 49 140
2022 None of the above 44 56 235
2020 Client contact centre 48 52 320
2020 Federal regulators 42 58 20
2020 Compliance, inspection and enforcement 52 48 855
2020 Communications or public affairs 56 44 30
2020 Access to information and privacy 33 67 25
2020 Security 43 57 15
2020 Science and technology 59 41 20
2020 Administration and operations 49 51 195
2020 Human resources 44 56 80
2020 Financial management 50 50 45
2020 Information management 65 35 25
2020 Information technology 50 50 155
2020 Internal audit 45 55 20
2020 Evaluation 58 42 10
2020 Data sciences 69 31 15
2020 Policy 60 40 40
2020 Project management 40 60 65
2020 Other services to the public 49 51 175
2020 None of the above 51 49 270
2019 Client contact centre 42 58 325
2019 Federal regulators 51 49 30
2019 Compliance, inspection and enforcement 51 49 1085
2019 Communications or public affairs 43 57 45
2019 Access to information and privacy 39 61 35
2019 Security 38 62 25
2019 Science and technology 47 53 20
2019 Legal services 51 49 20
2019 Administration and operations 44 56 305
2019 Human resources 53 47 75
2019 Financial management 45 55 70
2019 Real property 47 53 25
2019 Material management 58 42 15
2019 Information management 46 54 55
2019 Information technology 43 57 225
2019 Internal audit 53 47 30
2019 Evaluation 45 55 15
2019 Data sciences 52 48 15
2019 Policy 55 45 45
2019 Project management 42 58 75
2019 Other services to the public 41 59 230
2019 None of the above 47 53 400

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 27 73 345
2024 Intelligence analysts 15 85 35
2024 Compliance, inspection and enforcement 21 79 770
2024 Communications or public affairs 17 83 45
2024 Security 14 86 55
2024 Legal services 56 44 10
2024 Administration and operations 19 81 265
2024 Human resources 13 87 110
2024 Financial management 17 83 50
2024 Information management 18 82 30
2024 Information technology 24 76 140
2024 Evaluation 36 64 20
2024 Policy 11 89 50
2024 Project management 22 78 95
2024 Other services to the public 15 85 185
2024 None of the above 23 77 255
2022 Client contact centre 35 65 375
2022 Federal regulators 25 75 30
2022 Compliance, inspection and enforcement 22 78 715
2022 Communications or public affairs 28 72 40
2022 Access to information and privacy 16 84 30
2022 Security 14 86 45
2022 Science and technology 18 82 15
2022 Legal services 21 79 15
2022 Administration and operations 20 80 230
2022 Human resources 18 82 80
2022 Financial management 26 74 45
2022 Procurement 23 77 10
2022 Real property 7 93 15
2022 Material management 32 68 15
2022 Information management 9 91 30
2022 Information technology 17 83 115
2022 Internal audit 12 88 50
2022 Evaluation 23 77 25
2022 Data sciences 14 86 15
2022 Policy 18 82 30
2022 Project management 13 87 110
2022 Other services to the public 16 84 140
2022 None of the above 15 85 235
2020 Client contact centre 29 71 320
2020 Compliance, inspection and enforcement 23 77 855
2020 Science and technology 26 74 20
2020 Administration and operations 17 83 195
2020 Human resources 16 84 80
2020 Financial management 14 86 45
2020 Real property 34 66 15
2020 Information technology 20 80 155
2020 Policy 15 85 40
2020 Project management 12 88 65
2020 Other services to the public 20 80 175
2020 None of the above 19 81 270
2019 Client contact centre 19 81 325
2019 Federal regulators 22 78 30
2019 Compliance, inspection and enforcement 21 79 1085
2019 Communications or public affairs 19 81 45
2019 Science and technology 25 75 20
2019 Legal services 23 77 20
2019 Administration and operations 21 79 305
2019 Human resources 17 83 75
2019 Financial management 18 82 70
2019 Material management 45 55 15
2019 Information management 27 73 55
2019 Information technology 20 80 225
2019 Internal audit 19 81 30
2019 Data sciences 30 70 15
2019 Policy 25 75 45
2019 Project management 20 80 75
2019 Other services to the public 22 78 230
2019 None of the above 21 79 400

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 15 85 345
2024 Compliance, inspection and enforcement 13 87 770
2024 Communications or public affairs 14 86 45
2024 Access to information and privacy 23 77 35
2024 Administration and operations 12 88 265
2024 Human resources 16 84 110
2024 Financial management 9 91 50
2024 Information management 23 77 30
2024 Information technology 13 87 140
2024 Internal audit 16 84 30
2024 Project management 17 83 95
2024 Other services to the public 16 84 185
2024 None of the above 14 86 255
2022 Client contact centre 13 87 375
2022 Federal regulators 18 82 30
2022 Compliance, inspection and enforcement 16 84 715
2022 Communications or public affairs 8 92 40
2022 Access to information and privacy 22 78 30
2022 Security 21 79 45
2022 Science and technology 31 69 15
2022 Legal services 7 93 15
2022 Administration and operations 16 84 230
2022 Human resources 15 85 80
2022 Financial management 24 76 45
2022 Procurement 23 77 10
2022 Real property 16 84 15
2022 Material management 8 92 15
2022 Information management 10 90 30
2022 Information technology 18 82 115
2022 Internal audit 21 79 50
2022 Evaluation 13 87 25
2022 Data sciences 21 79 15
2022 Policy 14 86 30
2022 Project management 15 85 110
2022 Other services to the public 16 84 140
2022 None of the above 17 83 235
2020 Client contact centre 15 85 320
2020 Compliance, inspection and enforcement 13 87 855
2020 Access to information and privacy 21 79 25
2020 Security 33 67 15
2020 Science and technology 22 78 20
2020 Administration and operations 14 86 195
2020 Human resources 7 93 80
2020 Financial management 18 82 45
2020 Information management 19 81 25
2020 Information technology 12 88 155
2020 Project management 7 93 65
2020 Other services to the public 17 83 175
2020 None of the above 17 83 270
2019 Client contact centre 17 83 325
2019 Federal regulators 16 84 30
2019 Compliance, inspection and enforcement 14 86 1085
2019 Communications or public affairs 17 83 45
2019 Access to information and privacy 17 83 35
2019 Administration and operations 14 86 305
2019 Human resources 12 88 75
2019 Financial management 17 83 70
2019 Information management 9 91 55
2019 Information technology 12 88 225
2019 Internal audit 21 79 30
2019 Policy 14 86 45
2019 Project management 12 88 75
2019 Other services to the public 21 79 230
2019 None of the above 17 83 400

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 44 56 345
2024 Intelligence analysts 50 50 35
2024 Federal regulators 59 41 20
2024 Compliance, inspection and enforcement 44 56 770
2024 Communications or public affairs 44 56 45
2024 Access to information and privacy 41 59 35
2024 Security 58 42 55
2024 Science and technology 24 76 15
2024 Administration and operations 49 51 265
2024 Human resources 60 40 110
2024 Financial management 38 62 50
2024 Real property 58 42 15
2024 Information management 63 37 30
2024 Information technology 52 48 140
2024 Internal audit 59 41 30
2024 Evaluation 38 62 20
2024 Data sciences 39 61 25
2024 Policy 51 49 50
2024 Project management 54 46 95
2024 Other services to the public 43 57 185
2024 None of the above 47 53 255
2022 Client contact centre 40 60 375
2022 Federal regulators 47 53 30
2022 Compliance, inspection and enforcement 43 57 715
2022 Communications or public affairs 50 50 40
2022 Access to information and privacy 59 41 30
2022 Security 48 52 45
2022 Science and technology 35 65 15
2022 Legal services 35 65 15
2022 Administration and operations 55 45 230
2022 Human resources 62 38 80
2022 Financial management 59 41 45
2022 Procurement 40 60 10
2022 Real property 62 38 15
2022 Material management 45 55 15
2022 Information management 62 38 30
2022 Information technology 48 52 110
2022 Internal audit 40 60 50
2022 Evaluation 41 59 25
2022 Data sciences 57 43 15
2022 Policy 40 60 30
2022 Project management 52 48 110
2022 Other services to the public 52 48 140
2022 None of the above 53 47 235
2020 Client contact centre 48 52 320
2020 Federal regulators 42 58 20
2020 Compliance, inspection and enforcement 44 56 855
2020 Communications or public affairs 52 48 30
2020 Access to information and privacy 37 63 25
2020 Security 57 43 15
2020 Science and technology 50 50 20
2020 Legal services 48 52 15
2020 Administration and operations 49 51 195
2020 Human resources 60 40 80
2020 Financial management 50 50 45
2020 Real property 61 39 15
2020 Information management 54 46 25
2020 Information technology 46 54 155
2020 Internal audit 32 68 20
2020 Evaluation 41 59 10
2020 Data sciences 50 50 15
2020 Policy 47 53 40
2020 Project management 53 47 65
2020 Other services to the public 46 54 175
2020 None of the above 45 55 270
2019 Client contact centre 44 56 325
2019 Federal regulators 32 68 30
2019 Compliance, inspection and enforcement 43 57 1080
2019 Communications or public affairs 43 57 45
2019 Access to information and privacy 32 68 35
2019 Security 26 74 25
2019 Science and technology 47 53 20
2019 Legal services 46 54 20
2019 Administration and operations 46 54 300
2019 Human resources 48 52 75
2019 Financial management 53 47 70
2019 Real property 41 59 25
2019 Material management 50 50 15
2019 Information management 48 52 55
2019 Information technology 51 49 225
2019 Internal audit 46 54 30
2019 Evaluation 44 56 15
2019 Data sciences 65 35 15
2019 Policy 64 36 45
2019 Project management 58 42 75
2019 Other services to the public 43 57 230
2019 None of the above 46 54 400

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 15 85 345
2024 Intelligence analysts 19 81 35
2024 Federal regulators 34 66 20
2024 Compliance, inspection and enforcement 19 81 770
2024 Communications or public affairs 25 75 45
2024 Access to information and privacy 18 82 35
2024 Security 29 71 55
2024 Legal services 45 55 10
2024 Administration and operations 20 80 265
2024 Human resources 29 71 110
2024 Financial management 22 78 50
2024 Information management 26 74 30
2024 Information technology 21 79 140
2024 Internal audit 27 73 30
2024 Evaluation 34 66 20
2024 Policy 20 80 50
2024 Project management 26 74 95
2024 Other services to the public 19 81 185
2024 None of the above 18 82 255
2022 Client contact centre 17 83 375
2022 Federal regulators 23 77 30
2022 Compliance, inspection and enforcement 19 81 715
2022 Communications or public affairs 37 63 40
2022 Access to information and privacy 25 75 30
2022 Security 23 77 45
2022 Science and technology 22 78 15
2022 Legal services 19 81 15
2022 Administration and operations 27 73 230
2022 Human resources 30 70 80
2022 Financial management 24 76 45
2022 Procurement 23 77 10
2022 Real property 29 71 15
2022 Material management 31 69 15
2022 Information management 16 84 30
2022 Information technology 18 82 110
2022 Internal audit 9 91 50
2022 Evaluation 33 67 25
2022 Data sciences 12 88 15
2022 Policy 28 72 30
2022 Project management 27 73 110
2022 Other services to the public 19 81 140
2022 None of the above 20 80 235
2020 Client contact centre 22 78 320
2020 Compliance, inspection and enforcement 26 74 855
2020 Communications or public affairs 28 72 30
2020 Access to information and privacy 21 79 25
2020 Science and technology 59 41 20
2020 Administration and operations 33 67 195
2020 Human resources 37 63 80
2020 Financial management 20 80 45
2020 Real property 39 61 15
2020 Information technology 22 78 155
2020 Policy 18 82 40
2020 Project management 33 67 65
2020 Other services to the public 23 77 175
2020 None of the above 19 81 270
2019 Client contact centre 21 79 325
2019 Federal regulators 20 80 30
2019 Compliance, inspection and enforcement 23 77 1080
2019 Communications or public affairs 28 72 45
2019 Access to information and privacy 30 70 35
2019 Security 25 75 25
2019 Science and technology 32 68 20
2019 Legal services 23 77 20
2019 Administration and operations 23 77 300
2019 Human resources 23 77 75
2019 Financial management 24 76 70
2019 Real property 36 64 25
2019 Information management 29 71 55
2019 Information technology 30 70 225
2019 Internal audit 27 73 30
2019 Data sciences 31 69 15
2019 Policy 32 68 45
2019 Project management 23 77 75
2019 Other services to the public 19 81 230
2019 None of the above 22 78 400

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 4 96 345
2024 Compliance, inspection and enforcement 6 94 770
2024 Security 9 91 55
2024 Science and technology 0 100 15
2024 Administration and operations 6 94 265
2024 Human resources 8 92 110
2024 Information technology 7 93 140
2024 Project management 9 91 95
2024 Other services to the public 5 95 185
2024 None of the above 6 94 255
2022 Client contact centre 4 96 375
2022 Federal regulators 3 97 30
2022 Compliance, inspection and enforcement 5 95 715
2022 Communications or public affairs 2 98 40
2022 Access to information and privacy 10 90 30
2022 Security 4 96 45
2022 Science and technology 16 84 15
2022 Legal services 13 87 15
2022 Administration and operations 8 92 230
2022 Human resources 6 94 80
2022 Financial management 7 93 45
2022 Procurement 8 92 10
2022 Real property 7 93 15
2022 Material management 7 93 15
2022 Information management 9 91 30
2022 Information technology 8 92 110
2022 Internal audit 6 94 50
2022 Evaluation 6 94 25
2022 Data sciences 22 78 15
2022 Policy 4 96 30
2022 Project management 1 99 110
2022 Other services to the public 7 93 140
2022 None of the above 5 95 235
2020 Client contact centre 4 96 320
2020 Compliance, inspection and enforcement 4 96 855
2020 Communications or public affairs 0 100 30
2020 Administration and operations 5 95 195
2020 Human resources 7 93 80
2020 Information technology 6 94 155
2020 Evaluation 0 100 10
2020 Data sciences 0 100 15
2020 Policy 0 100 40
2020 Other services to the public 3 97 175
2020 None of the above 3 97 270
2019 Client contact centre 4 96 325
2019 Compliance, inspection and enforcement 5 95 1080
2019 Access to information and privacy 0 100 35
2019 Legal services 0 100 20
2019 Administration and operations 7 93 300
2019 Human resources 6 94 75
2019 Information technology 6 94 225
2019 Evaluation 0 100 15
2019 Project management 9 91 75
2019 Other services to the public 4 96 230
2019 None of the above 3 97 400

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 20 80 345
2024 Intelligence analysts 23 77 35
2024 Federal regulators 29 71 20
2024 Compliance, inspection and enforcement 24 76 770
2024 Communications or public affairs 15 85 45
2024 Access to information and privacy 25 75 35
2024 Security 10 90 55
2024 Administration and operations 17 83 265
2024 Human resources 6 94 110
2024 Financial management 13 87 50
2024 Real property 36 64 15
2024 Information management 23 77 30
2024 Information technology 12 88 140
2024 Internal audit 22 78 30
2024 Policy 20 80 50
2024 Project management 19 81 95
2024 Other services to the public 20 80 185
2024 None of the above 22 78 255
2022 Client contact centre 16 84 375
2022 Federal regulators 28 72 30
2022 Compliance, inspection and enforcement 24 76 715
2022 Communications or public affairs 14 86 40
2022 Access to information and privacy 28 72 30
2022 Security 2 98 45
2022 Science and technology 16 84 15
2022 Legal services 27 73 15
2022 Administration and operations 17 83 230
2022 Human resources 14 86 80
2022 Financial management 16 84 45
2022 Procurement 16 84 10
2022 Real property 31 69 15
2022 Material management 24 76 15
2022 Information management 43 57 30
2022 Information technology 16 84 110
2022 Internal audit 16 84 50
2022 Evaluation 27 73 25
2022 Data sciences 31 69 15
2022 Policy 26 74 30
2022 Project management 14 86 110
2022 Other services to the public 24 76 140
2022 None of the above 21 79 235
2020 Client contact centre 19 81 320
2020 Compliance, inspection and enforcement 29 71 855
2020 Communications or public affairs 31 69 30
2020 Science and technology 27 73 20
2020 Legal services 34 66 15
2020 Administration and operations 21 79 195
2020 Human resources 7 93 80
2020 Financial management 11 89 45
2020 Information management 24 76 25
2020 Information technology 19 81 155
2020 Policy 28 72 40
2020 Project management 11 89 65
2020 Other services to the public 24 76 175
2020 None of the above 25 75 270
2019 Client contact centre 24 76 325
2019 Federal regulators 26 74 30
2019 Compliance, inspection and enforcement 28 72 1080
2019 Communications or public affairs 15 85 45
2019 Access to information and privacy 15 85 35
2019 Science and technology 32 68 20
2019 Legal services 28 72 20
2019 Administration and operations 16 84 300
2019 Human resources 11 89 75
2019 Financial management 19 81 70
2019 Real property 27 73 25
2019 Information management 26 74 55
2019 Information technology 15 85 225
2019 Internal audit 23 77 30
2019 Data sciences 0 100 15
2019 Policy 19 81 45
2019 Project management 18 82 75
2019 Other services to the public 26 74 230
2019 None of the above 19 81 400

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 8 92 345
2024 Compliance, inspection and enforcement 11 89 770
2024 Security 9 91 55
2024 Administration and operations 11 89 265
2024 Human resources 14 86 110
2024 Information management 15 85 30
2024 Information technology 8 92 140
2024 Evaluation 0 100 20
2024 Policy 11 89 50
2024 Project management 9 91 95
2024 Other services to the public 8 92 185
2024 None of the above 7 93 255
2022 Client contact centre 7 93 375
2022 Federal regulators 9 91 30
2022 Compliance, inspection and enforcement 6 94 715
2022 Communications or public affairs 7 93 40
2022 Access to information and privacy 3 97 30
2022 Security 5 95 45
2022 Science and technology 8 92 15
2022 Legal services 7 93 15
2022 Administration and operations 10 90 230
2022 Human resources 9 91 80
2022 Financial management 5 95 45
2022 Procurement 13 87 10
2022 Real property 9 91 15
2022 Material management 0 100 15
2022 Information management 6 94 30
2022 Information technology 5 95 110
2022 Internal audit 2 98 50
2022 Evaluation 14 86 25
2022 Data sciences 26 74 15
2022 Policy 3 97 30
2022 Project management 3 97 110
2022 Other services to the public 8 92 140
2022 None of the above 8 92 235
2020 Client contact centre 7 93 320
2020 Compliance, inspection and enforcement 8 92 855
2020 Access to information and privacy 0 100 25
2020 Administration and operations 6 94 195
2020 Human resources 14 86 80
2020 Real property 34 66 15
2020 Information technology 10 90 155
2020 Internal audit 0 100 20
2020 Data sciences 0 100 15
2020 Other services to the public 13 87 175
2020 None of the above 8 92 270
2019 Client contact centre 7 93 325
2019 Compliance, inspection and enforcement 9 91 1080
2019 Administration and operations 12 88 300
2019 Financial management 9 91 70
2019 Information management 11 89 55
2019 Information technology 10 90 225
2019 Evaluation 0 100 15
2019 Project management 12 88 75
2019 Other services to the public 7 93 230
2019 None of the above 6 94 400

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 7 93 345
2024 Compliance, inspection and enforcement 8 92 770
2024 Legal services 0 100 10
2024 Administration and operations 5 95 265
2024 Human resources 7 93 110
2024 Real property 43 57 15
2024 Evaluation 0 100 20
2024 Project management 6 94 95
2024 Other services to the public 6 94 185
2024 None of the above 8 92 255
2022 Client contact centre 6 94 375
2022 Federal regulators 17 83 30
2022 Compliance, inspection and enforcement 12 88 715
2022 Communications or public affairs 7 93 40
2022 Access to information and privacy 9 91 30
2022 Security 10 90 45
2022 Science and technology 16 84 15
2022 Legal services 14 86 15
2022 Administration and operations 7 93 230
2022 Human resources 9 91 80
2022 Financial management 14 86 45
2022 Procurement 8 92 10
2022 Real property 0 100 15
2022 Material management 23 77 15
2022 Information management 10 90 30
2022 Information technology 6 94 110
2022 Internal audit 7 93 50
2022 Evaluation 7 93 25
2022 Data sciences 6 94 15
2022 Policy 8 92 30
2022 Project management 7 93 110
2022 Other services to the public 9 91 140
2022 None of the above 8 92 235
2020 Client contact centre 5 95 320
2020 Compliance, inspection and enforcement 8 92 855
2020 Administration and operations 8 92 195
2020 Real property 0 100 15
2020 Information technology 6 94 155
2020 Internal audit 0 100 20
2020 Evaluation 0 100 10
2020 Data sciences 0 100 15
2020 Other services to the public 6 94 175
2020 None of the above 7 93 270
2019 Client contact centre 4 96 325
2019 Compliance, inspection and enforcement 8 92 1080
2019 Security 0 100 25
2019 Administration and operations 6 94 300
2019 Information management 9 91 55
2019 Project management 9 91 75
2019 Other services to the public 6 94 230
2019 None of the above 5 95 400

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 10 90 345
2024 Federal regulators 0 100 20
2024 Compliance, inspection and enforcement 10 90 770
2024 Communications or public affairs 12 88 45
2024 Administration and operations 8 92 265
2024 Human resources 13 87 110
2024 Real property 0 100 15
2024 Information management 15 85 30
2024 Information technology 14 86 140
2024 Policy 9 91 50
2024 Project management 8 92 95
2024 Other services to the public 11 89 185
2024 None of the above 8 92 255
2022 Client contact centre 12 88 375
2022 Federal regulators 13 87 30
2022 Compliance, inspection and enforcement 7 93 715
2022 Communications or public affairs 7 93 40
2022 Access to information and privacy 10 90 30
2022 Security 16 84 45
2022 Science and technology 7 93 15
2022 Legal services 19 81 15
2022 Administration and operations 13 87 230
2022 Human resources 13 87 80
2022 Financial management 15 85 45
2022 Procurement 21 79 10
2022 Real property 15 85 15
2022 Material management 17 83 15
2022 Information management 6 94 30
2022 Information technology 6 94 110
2022 Internal audit 6 94 50
2022 Evaluation 7 93 25
2022 Data sciences 7 93 15
2022 Policy 3 97 30
2022 Project management 10 90 110
2022 Other services to the public 9 91 140
2022 None of the above 9 91 235
2020 Client contact centre 11 89 320
2020 Compliance, inspection and enforcement 11 89 855
2020 Administration and operations 13 87 195
2020 Human resources 13 87 80
2020 Financial management 14 86 45
2020 Real property 0 100 15
2020 Information technology 10 90 155
2020 Data sciences 0 100 15
2020 Other services to the public 10 90 175
2020 None of the above 9 91 270
2019 Client contact centre 14 86 325
2019 Federal regulators 16 84 30
2019 Compliance, inspection and enforcement 13 87 1080
2019 Communications or public affairs 14 86 45
2019 Access to information and privacy 15 85 35
2019 Administration and operations 14 86 300
2019 Human resources 15 85 75
2019 Financial management 10 90 70
2019 Real property 25 75 25
2019 Information management 18 82 55
2019 Information technology 14 86 225
2019 Policy 14 86 45
2019 Project management 14 86 75
2019 Other services to the public 17 83 230
2019 None of the above 13 87 400

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 8 92 345
2024 Compliance, inspection and enforcement 8 92 770
2024 Communications or public affairs 12 88 45
2024 Administration and operations 6 94 265
2024 Human resources 8 92 110
2024 Information technology 10 90 140
2024 Evaluation 0 100 20
2024 Project management 12 88 95
2024 Other services to the public 10 90 185
2024 None of the above 10 90 255
2022 Client contact centre 9 91 375
2022 Federal regulators 10 90 30
2022 Compliance, inspection and enforcement 8 92 715
2022 Communications or public affairs 16 84 40
2022 Access to information and privacy 16 84 30
2022 Security 7 93 45
2022 Science and technology 24 76 15
2022 Legal services 13 87 15
2022 Administration and operations 14 86 230
2022 Human resources 11 89 80
2022 Financial management 9 91 45
2022 Procurement 32 68 10
2022 Real property 6 94 15
2022 Material management 0 100 15
2022 Information management 0 100 30
2022 Information technology 14 86 110
2022 Internal audit 11 89 50
2022 Evaluation 7 93 25
2022 Data sciences 7 93 15
2022 Policy 11 89 30
2022 Project management 11 89 110
2022 Other services to the public 10 90 140
2022 None of the above 9 91 235
2020 Client contact centre 10 90 320
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 8 92 855
2020 Administration and operations 11 89 195
2020 Human resources 10 90 80
2020 Financial management 14 86 45
2020 Information management 22 78 25
2020 Information technology 8 92 155
2020 Project management 9 91 65
2020 Other services to the public 10 90 175
2020 None of the above 9 91 270
2019 Client contact centre 9 91 325
2019 Federal regulators 0 100 30
2019 Compliance, inspection and enforcement 9 91 1080
2019 Science and technology 0 100 20
2019 Administration and operations 9 91 300
2019 Human resources 10 90 75
2019 Financial management 10 90 70
2019 Information management 11 89 55
2019 Information technology 8 92 225
2019 Data sciences 0 100 15
2019 Policy 11 89 45
2019 Project management 10 90 75
2019 Other services to the public 13 87 230
2019 None of the above 10 90 400

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 33 67 345
2024 Intelligence analysts 29 71 35
2024 Federal regulators 29 71 20
2024 Compliance, inspection and enforcement 33 67 770
2024 Communications or public affairs 36 64 45
2024 Access to information and privacy 44 56 35
2024 Security 30 70 55
2024 Science and technology 46 54 15
2024 Administration and operations 33 67 265
2024 Human resources 28 72 110
2024 Financial management 37 63 50
2024 Real property 35 65 15
2024 Information management 26 74 30
2024 Information technology 30 70 140
2024 Internal audit 27 73 30
2024 Evaluation 45 55 20
2024 Data sciences 40 60 25
2024 Policy 37 63 50
2024 Project management 26 74 95
2024 Other services to the public 34 66 185
2024 None of the above 34 66 255
2022 Client contact centre 36 64 375
2022 Federal regulators 18 82 30
2022 Compliance, inspection and enforcement 33 67 715
2022 Communications or public affairs 27 73 40
2022 Access to information and privacy 17 83 30
2022 Security 29 71 45
2022 Science and technology 48 52 15
2022 Legal services 39 61 15
2022 Administration and operations 24 76 230
2022 Human resources 19 81 80
2022 Financial management 23 77 45
2022 Procurement 38 62 10
2022 Real property 15 85 15
2022 Material management 29 71 15
2022 Information management 27 73 30
2022 Information technology 34 66 110
2022 Internal audit 37 63 50
2022 Evaluation 33 67 25
2022 Data sciences 24 76 15
2022 Policy 28 72 30
2022 Project management 36 64 110
2022 Other services to the public 26 74 140
2022 None of the above 28 72 235
2020 Client contact centre 30 70 320
2020 Federal regulators 42 58 20
2020 Compliance, inspection and enforcement 29 71 855
2020 Communications or public affairs 20 80 30
2020 Access to information and privacy 29 71 25
2020 Security 37 63 15
2020 Science and technology 27 73 20
2020 Administration and operations 25 75 195
2020 Human resources 19 81 80
2020 Financial management 23 77 45
2020 Information management 22 78 25
2020 Information technology 30 70 155
2020 Internal audit 36 64 20
2020 Data sciences 38 62 15
2020 Policy 25 75 40
2020 Project management 31 69 65
2020 Other services to the public 30 70 175
2020 None of the above 30 70 270
2019 Client contact centre 30 70 325
2019 Federal regulators 38 62 30
2019 Compliance, inspection and enforcement 30 70 1080
2019 Communications or public affairs 38 62 45
2019 Access to information and privacy 43 57 35
2019 Security 37 63 25
2019 Science and technology 26 74 20
2019 Legal services 26 74 20
2019 Administration and operations 30 70 300
2019 Human resources 33 67 75
2019 Financial management 26 74 70
2019 Material management 31 69 15
2019 Information management 28 72 55
2019 Information technology 26 74 225
2019 Internal audit 31 69 30
2019 Evaluation 31 69 15
2019 Policy 25 75 45
2019 Project management 22 78 75
2019 Other services to the public 30 70 230
2019 None of the above 32 68 400

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 12 88 315
2024 Compliance, inspection and enforcement 8 92 705
2024 Access to information and privacy 27 73 35
2024 Security 11 89 55
2024 Administration and operations 11 89 250
2024 Human resources 11 89 100
2024 Information technology 13 87 135
2024 Other services to the public 11 89 175
2024 None of the above 10 90 235
2022 Client contact centre 17 83 350
2022 Federal regulators 12 88 25
2022 Compliance, inspection and enforcement 8 92 625
2022 Communications or public affairs 15 85 35
2022 Access to information and privacy 19 81 25
2022 Security 16 84 40
2022 Science and technology 8 92 10
2022 Legal services 23 77 15
2022 Administration and operations 10 90 215
2022 Human resources 16 84 70
2022 Financial management 15 85 40
2022 Procurement 0 100 10
2022 Real property 0 100 15
2022 Material management 0 100 10
2022 Information management 10 90 25
2022 Information technology 5 95 105
2022 Internal audit 20 80 45
2022 Evaluation 20 80 25
2022 Data sciences 7 93 15
2022 Policy 8 92 25
2022 Project management 12 88 100
2022 Other services to the public 16 84 125
2022 None of the above 9 91 220
2020 Client contact centre 16 84 305
2020 Compliance, inspection and enforcement 11 89 785
2020 Administration and operations 12 88 180
2020 Information technology 13 87 145
2020 Other services to the public 17 83 160
2020 None of the above 14 86 250
2019 Client contact centre 16 84 310
2019 Compliance, inspection and enforcement 12 88 995
2019 Administration and operations 14 86 280
2019 Information management 19 81 50
2019 Project management 9 91 65
2019 Other services to the public 16 84 215
2019 None of the above 13 87 380

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 17 83 315
2024 Intelligence analysts 18 82 30
2024 Compliance, inspection and enforcement 18 82 705
2024 Communications or public affairs 27 73 45
2024 Access to information and privacy 20 80 35
2024 Security 22 78 55
2024 Administration and operations 17 83 250
2024 Human resources 26 74 100
2024 Information technology 17 83 135
2024 Policy 17 83 50
2024 Project management 11 89 90
2024 Other services to the public 23 77 175
2024 None of the above 14 86 235
2022 Client contact centre 27 73 350
2022 Federal regulators 4 96 25
2022 Compliance, inspection and enforcement 19 81 625
2022 Communications or public affairs 30 70 35
2022 Access to information and privacy 22 78 25
2022 Security 32 68 40
2022 Science and technology 8 92 10
2022 Legal services 0 100 15
2022 Administration and operations 18 82 215
2022 Human resources 15 85 70
2022 Financial management 10 90 40
2022 Procurement 18 82 10
2022 Real property 7 93 15
2022 Material management 32 68 10
2022 Information management 27 73 25
2022 Information technology 22 78 105
2022 Internal audit 16 84 45
2022 Evaluation 20 80 25
2022 Data sciences 6 94 15
2022 Policy 12 88 25
2022 Project management 19 81 100
2022 Other services to the public 26 74 125
2022 None of the above 19 81 220
2020 Client contact centre 20 80 305
2020 Compliance, inspection and enforcement 18 82 785
2020 Administration and operations 19 81 180
2020 Information technology 17 83 145
2020 Other services to the public 20 80 160
2020 None of the above 14 86 250
2019 Client contact centre 19 81 310
2019 Compliance, inspection and enforcement 22 78 995
2019 Security 24 76 25
2019 Administration and operations 17 83 280
2019 Information management 13 87 50
2019 Project management 18 82 65
2019 Other services to the public 22 78 215
2019 None of the above 19 81 380

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 10 90 315
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 8 92 705
2024 Security 11 89 55
2024 Legal services 0 100 10
2024 Administration and operations 9 91 250
2024 Human resources 11 89 100
2024 Information technology 7 93 135
2024 Project management 6 94 90
2024 Other services to the public 11 89 175
2024 None of the above 9 91 235
2022 Client contact centre 10 90 350
2022 Federal regulators 4 96 25
2022 Compliance, inspection and enforcement 6 94 625
2022 Communications or public affairs 12 88 35
2022 Access to information and privacy 21 79 25
2022 Security 5 95 40
2022 Science and technology 8 92 10
2022 Legal services 14 86 15
2022 Administration and operations 11 89 215
2022 Human resources 12 88 70
2022 Financial management 6 94 40
2022 Procurement 0 100 10
2022 Real property 0 100 15
2022 Material management 22 78 10
2022 Information management 16 84 25
2022 Information technology 8 92 105
2022 Internal audit 11 89 45
2022 Evaluation 16 84 25
2022 Data sciences 13 87 15
2022 Policy 0 100 25
2022 Project management 8 92 100
2022 Other services to the public 13 87 125
2022 None of the above 7 93 220
2020 Client contact centre 11 89 305
2020 Compliance, inspection and enforcement 10 90 785
2020 Administration and operations 7 93 180
2020 Real property 0 100 15
2020 Information technology 9 91 145
2020 Internal audit 0 100 20
2020 Evaluation 0 100 10
2020 Other services to the public 8 92 160
2020 None of the above 10 90 250
2019 Client contact centre 14 86 310
2019 Compliance, inspection and enforcement 11 89 995
2019 Administration and operations 12 88 280
2019 Information management 10 90 50
2019 Project management 11 89 65
2019 Other services to the public 10 90 215
2019 None of the above 11 89 380

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 3 97 315
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 2 98 705
2024 Administration and operations 4 96 250
2024 Human resources 6 94 100
2024 Information technology 7 93 135
2024 Project management 7 93 90
2024 Other services to the public 6 94 175
2024 None of the above 3 97 235
2022 Client contact centre 4 96 350
2022 Federal regulators 14 86 25
2022 Compliance, inspection and enforcement 7 93 625
2022 Communications or public affairs 7 93 35
2022 Access to information and privacy 7 93 25
2022 Security 15 85 40
2022 Science and technology 0 100 10
2022 Legal services 0 100 15
2022 Administration and operations 5 95 215
2022 Human resources 9 91 70
2022 Financial management 6 94 40
2022 Procurement 0 100 10
2022 Real property 0 100 15
2022 Material management 0 100 10
2022 Information management 4 96 25
2022 Information technology 7 93 105
2022 Internal audit 4 96 45
2022 Evaluation 16 84 25
2022 Data sciences 6 94 15
2022 Policy 4 96 25
2022 Project management 9 91 100
2022 Other services to the public 5 95 125
2022 None of the above 8 92 220
2020 Client contact centre 7 93 305
2020 Compliance, inspection and enforcement 6 94 785
2020 Administration and operations 6 94 180
2020 Real property 0 100 15
2020 Information technology 6 94 145
2020 Internal audit 0 100 20
2020 Evaluation 0 100 10
2020 Data sciences 0 100 15
2020 Other services to the public 9 91 160
2020 None of the above 8 92 250
2019 Client contact centre 9 91 310
2019 Compliance, inspection and enforcement 6 94 995
2019 Administration and operations 8 92 280
2019 Information management 14 86 50
2019 Other services to the public 6 94 215
2019 None of the above 7 93 380

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 6 94 315
2024 Compliance, inspection and enforcement 8 92 705
2024 Security 13 87 55
2024 Administration and operations 7 93 250
2024 Human resources 16 84 100
2024 Information technology 11 89 135
2024 Internal audit 22 78 30
2024 Project management 14 86 90
2024 Other services to the public 7 93 175
2024 None of the above 9 91 235
2022 Client contact centre 7 93 350
2022 Federal regulators 4 96 25
2022 Compliance, inspection and enforcement 8 92 625
2022 Communications or public affairs 17 83 35
2022 Access to information and privacy 16 84 25
2022 Security 5 95 40
2022 Science and technology 8 92 10
2022 Legal services 14 86 15
2022 Administration and operations 13 87 215
2022 Human resources 13 87 70
2022 Financial management 9 91 40
2022 Procurement 8 92 10
2022 Real property 17 83 15
2022 Material management 9 91 10
2022 Information management 15 85 25
2022 Information technology 7 93 105
2022 Internal audit 6 94 45
2022 Evaluation 18 82 25
2022 Data sciences 9 91 15
2022 Policy 4 96 25
2022 Project management 11 89 100
2022 Other services to the public 15 85 125
2022 None of the above 9 91 220
2020 Client contact centre 9 91 305
2020 Compliance, inspection and enforcement 8 92 785
2020 Administration and operations 10 90 180
2020 Real property 34 66 15
2020 Information technology 10 90 145
2020 Evaluation 0 100 10
2020 Data sciences 0 100 15
2020 Other services to the public 10 90 160
2020 None of the above 8 92 250
2019 Client contact centre 10 90 310
2019 Compliance, inspection and enforcement 9 91 995
2019 Security 0 100 25
2019 Administration and operations 11 89 280
2019 Project management 18 82 65
2019 Other services to the public 11 89 215
2019 None of the above 8 92 380

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 8 92 315
2024 Compliance, inspection and enforcement 8 92 705
2024 Security 12 88 55
2024 Legal services 0 100 10
2024 Administration and operations 11 89 250
2024 Human resources 8 92 100
2024 Information technology 5 95 135
2024 Data sciences 0 100 25
2024 Other services to the public 6 94 175
2024 None of the above 8 92 235
2022 Client contact centre 7 93 350
2022 Federal regulators 4 96 25
2022 Compliance, inspection and enforcement 8 92 625
2022 Communications or public affairs 2 98 35
2022 Access to information and privacy 3 97 25
2022 Security 7 93 40
2022 Science and technology 0 100 10
2022 Legal services 0 100 15
2022 Administration and operations 11 89 215
2022 Human resources 5 95 70
2022 Financial management 17 83 40
2022 Procurement 8 92 10
2022 Real property 9 91 15
2022 Material management 0 100 10
2022 Information management 4 96 25
2022 Information technology 9 91 105
2022 Internal audit 6 94 45
2022 Evaluation 16 84 25
2022 Data sciences 0 100 15
2022 Policy 8 92 25
2022 Project management 11 89 100
2022 Other services to the public 8 92 125
2022 None of the above 9 91 220
2020 Client contact centre 10 90 305
2020 Compliance, inspection and enforcement 10 90 785
2020 Administration and operations 6 94 180
2020 Information technology 15 85 145
2020 Other services to the public 4 96 160
2020 None of the above 6 94 250
2019 Client contact centre 9 91 310
2019 Compliance, inspection and enforcement 7 93 995
2019 Security 0 100 25
2019 Administration and operations 9 91 280
2019 Information management 21 79 50
2019 Project management 9 91 65
2019 Other services to the public 7 93 215
2019 None of the above 9 91 380

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 8 92 315
2024 Compliance, inspection and enforcement 9 91 705
2024 Access to information and privacy 15 85 35
2024 Science and technology 0 100 15
2024 Administration and operations 11 89 250
2024 Human resources 9 91 100
2024 Financial management 18 82 45
2024 Information technology 8 92 135
2024 Policy 14 86 50
2024 Project management 12 88 90
2024 Other services to the public 9 91 175
2024 None of the above 10 90 235
2022 Client contact centre 7 93 350
2022 Federal regulators 22 78 25
2022 Compliance, inspection and enforcement 12 88 625
2022 Communications or public affairs 23 77 35
2022 Access to information and privacy 11 89 25
2022 Security 20 80 40
2022 Science and technology 23 77 10
2022 Legal services 7 93 15
2022 Administration and operations 17 83 215
2022 Human resources 22 78 70
2022 Financial management 14 86 40
2022 Procurement 14 86 10
2022 Real property 13 87 15
2022 Material management 0 100 10
2022 Information management 7 93 25
2022 Information technology 13 87 105
2022 Internal audit 8 92 45
2022 Evaluation 14 86 25
2022 Data sciences 26 74 15
2022 Policy 11 89 25
2022 Project management 25 75 100
2022 Other services to the public 10 90 125
2022 None of the above 11 89 220
2020 Client contact centre 6 94 305
2020 Compliance, inspection and enforcement 7 93 785
2020 Administration and operations 12 88 180
2020 Information technology 16 84 145
2020 Other services to the public 5 95 160
2020 None of the above 9 91 250
2019 Client contact centre 8 92 310
2019 Compliance, inspection and enforcement 8 92 995
2019 Administration and operations 10 90 280
2019 Information management 18 82 50
2019 Project management 23 77 65
2019 Other services to the public 7 93 215
2019 None of the above 11 89 380

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 18 82 315
2024 Compliance, inspection and enforcement 17 83 705
2024 Communications or public affairs 20 80 45
2024 Security 14 86 55
2024 Administration and operations 10 90 250
2024 Human resources 11 89 100
2024 Financial management 15 85 45
2024 Information management 23 77 30
2024 Information technology 16 84 135
2024 Internal audit 21 79 30
2024 Project management 13 87 90
2024 Other services to the public 18 82 175
2024 None of the above 16 84 235
2022 Client contact centre 15 85 350
2022 Federal regulators 9 91 25
2022 Compliance, inspection and enforcement 13 87 625
2022 Communications or public affairs 19 81 35
2022 Access to information and privacy 7 93 25
2022 Security 13 87 40
2022 Science and technology 0 100 10
2022 Legal services 0 100 15
2022 Administration and operations 11 89 215
2022 Human resources 13 87 70
2022 Financial management 5 95 40
2022 Procurement 8 92 10
2022 Real property 25 75 15
2022 Material management 9 91 10
2022 Information management 8 92 25
2022 Information technology 8 92 105
2022 Internal audit 23 77 45
2022 Evaluation 23 77 25
2022 Data sciences 27 73 15
2022 Policy 11 89 25
2022 Project management 11 89 100
2022 Other services to the public 13 87 125
2022 None of the above 7 93 220
2020 Client contact centre 16 84 305
2020 Compliance, inspection and enforcement 9 91 785
2020 Administration and operations 11 89 180
2020 Real property 0 100 15
2020 Information technology 12 88 145
2020 Other services to the public 18 82 160
2020 None of the above 12 88 250
2019 Client contact centre 16 84 310
2019 Compliance, inspection and enforcement 9 91 995
2019 Administration and operations 8 92 280
2019 Information management 14 86 50
2019 Project management 19 81 65
2019 Other services to the public 14 86 215
2019 None of the above 13 87 380

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 16 84 315
2024 Compliance, inspection and enforcement 18 82 705
2024 Security 21 79 55
2024 Legal services 0 100 10
2024 Administration and operations 13 87 250
2024 Human resources 13 87 100
2024 Information management 25 75 30
2024 Information technology 12 88 135
2024 Internal audit 34 66 30
2024 Data sciences 21 79 25
2024 Policy 12 88 50
2024 Project management 13 87 90
2024 Other services to the public 15 85 175
2024 None of the above 18 82 235
2022 Client contact centre 13 87 350
2022 Federal regulators 13 87 25
2022 Compliance, inspection and enforcement 14 86 625
2022 Communications or public affairs 27 73 35
2022 Access to information and privacy 11 89 25
2022 Security 15 85 40
2022 Science and technology 0 100 10
2022 Legal services 16 84 15
2022 Administration and operations 11 89 215
2022 Human resources 15 85 70
2022 Financial management 9 91 40
2022 Procurement 0 100 10
2022 Real property 23 77 15
2022 Material management 9 91 10
2022 Information management 15 85 25
2022 Information technology 12 88 105
2022 Internal audit 11 89 45
2022 Evaluation 18 82 25
2022 Data sciences 27 73 15
2022 Policy 15 85 25
2022 Project management 13 87 100
2022 Other services to the public 16 84 125
2022 None of the above 12 88 220
2020 Client contact centre 13 87 305
2020 Compliance, inspection and enforcement 13 87 785
2020 Administration and operations 14 86 180
2020 Real property 0 100 15
2020 Information technology 16 84 145
2020 Other services to the public 16 84 160
2020 None of the above 15 85 250
2019 Client contact centre 17 83 310
2019 Compliance, inspection and enforcement 12 88 995
2019 Administration and operations 12 88 280
2019 Project management 7 93 65
2019 Other services to the public 12 88 215
2019 None of the above 12 88 380

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 20 80 315
2024 Intelligence analysts 33 67 30
2024 Federal regulators 29 71 15
2024 Compliance, inspection and enforcement 30 70 705
2024 Communications or public affairs 24 76 45
2024 Security 22 78 55
2024 Science and technology 41 59 15
2024 Administration and operations 27 73 250
2024 Human resources 32 68 100
2024 Financial management 28 72 45
2024 Information management 42 58 30
2024 Information technology 26 74 135
2024 Internal audit 35 65 30
2024 Evaluation 37 63 20
2024 Data sciences 46 54 25
2024 Policy 40 60 50
2024 Project management 27 73 90
2024 Other services to the public 22 78 175
2024 None of the above 28 72 235
2022 Client contact centre 16 84 350
2022 Federal regulators 13 87 25
2022 Compliance, inspection and enforcement 21 79 625
2022 Communications or public affairs 27 73 35
2022 Access to information and privacy 11 89 25
2022 Security 18 82 40
2022 Science and technology 0 100 10
2022 Legal services 23 77 15
2022 Administration and operations 24 76 215
2022 Human resources 15 85 70
2022 Financial management 29 71 40
2022 Procurement 24 76 10
2022 Real property 37 63 15
2022 Material management 20 80 10
2022 Information management 15 85 25
2022 Information technology 27 73 105
2022 Internal audit 21 79 45
2022 Evaluation 27 73 25
2022 Data sciences 41 59 15
2022 Policy 27 73 25
2022 Project management 27 73 100
2022 Other services to the public 19 81 125
2022 None of the above 20 80 220
2020 Client contact centre 23 77 305
2020 Compliance, inspection and enforcement 30 70 785
2020 Administration and operations 30 70 180
2020 Real property 39 61 15
2020 Information technology 27 73 145
2020 Internal audit 22 78 20
2020 Other services to the public 26 74 160
2020 None of the above 24 76 250
2019 Client contact centre 25 75 310
2019 Compliance, inspection and enforcement 28 72 995
2019 Security 21 79 25
2019 Administration and operations 24 76 280
2019 Information management 26 74 50
2019 Project management 23 77 65
2019 Other services to the public 26 74 215
2019 None of the above 28 72 380

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 5 95 315
2024 Compliance, inspection and enforcement 9 91 705
2024 Communications or public affairs 14 86 45
2024 Science and technology 0 100 15
2024 Administration and operations 8 92 250
2024 Human resources 8 92 100
2024 Information management 21 79 30
2024 Information technology 10 90 135
2024 Data sciences 0 100 25
2024 Project management 9 91 90
2024 Other services to the public 7 93 175
2024 None of the above 6 94 235
2022 Client contact centre 5 95 350
2022 Federal regulators 0 100 25
2022 Compliance, inspection and enforcement 10 90 625
2022 Communications or public affairs 3 97 35
2022 Access to information and privacy 7 93 25
2022 Security 2 98 40
2022 Science and technology 0 100 10
2022 Legal services 16 84 15
2022 Administration and operations 8 92 215
2022 Human resources 5 95 70
2022 Financial management 5 95 40
2022 Procurement 0 100 10
2022 Real property 8 92 15
2022 Material management 11 89 10
2022 Information management 8 92 25
2022 Information technology 12 88 105
2022 Internal audit 2 98 45
2022 Evaluation 3 97 25
2022 Data sciences 0 100 15
2022 Policy 19 81 25
2022 Project management 7 93 100
2022 Other services to the public 5 95 125
2022 None of the above 7 93 220
2020 Client contact centre 8 92 305
2020 Compliance, inspection and enforcement 11 89 785
2020 Administration and operations 9 91 180
2020 Information technology 7 93 145
2020 Internal audit 0 100 20
2020 Evaluation 0 100 10
2020 Other services to the public 7 93 160
2020 None of the above 8 92 250
2019 Client contact centre 8 92 310
2019 Compliance, inspection and enforcement 10 90 995
2019 Administration and operations 7 93 280
2019 Information management 16 84 50
2019 Project management 9 91 65
2019 Other services to the public 6 94 215
2019 None of the above 7 93 380

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 38 62 315
2024 Intelligence analysts 65 35 30
2024 Federal regulators 29 71 15
2024 Compliance, inspection and enforcement 46 54 705
2024 Communications or public affairs 49 51 45
2024 Access to information and privacy 36 64 35
2024 Security 36 64 55
2024 Science and technology 41 59 15
2024 Administration and operations 42 58 250
2024 Human resources 48 52 100
2024 Financial management 36 64 45
2024 Information management 52 48 30
2024 Information technology 44 56 135
2024 Internal audit 55 45 30
2024 Evaluation 49 51 20
2024 Data sciences 51 49 25
2024 Policy 52 48 50
2024 Project management 57 43 90
2024 Other services to the public 43 57 175
2024 None of the above 44 56 235
2022 Client contact centre 30 70 350
2022 Federal regulators 45 55 25
2022 Compliance, inspection and enforcement 42 58 625
2022 Communications or public affairs 55 45 35
2022 Access to information and privacy 25 75 25
2022 Security 35 65 40
2022 Science and technology 19 81 10
2022 Legal services 46 54 15
2022 Administration and operations 37 63 215
2022 Human resources 37 63 70
2022 Financial management 38 62 40
2022 Procurement 32 68 10
2022 Real property 77 23 15
2022 Material management 40 60 10
2022 Information management 37 63 25
2022 Information technology 42 58 105
2022 Internal audit 39 61 45
2022 Evaluation 39 61 25
2022 Data sciences 58 42 15
2022 Policy 42 58 25
2022 Project management 40 60 100
2022 Other services to the public 37 63 125
2022 None of the above 39 61 220
2020 Client contact centre 41 59 305
2020 Compliance, inspection and enforcement 48 52 785
2020 Administration and operations 46 54 180
2020 Real property 39 61 15
2020 Information technology 41 59 145
2020 Internal audit 45 55 20
2020 Data sciences 37 63 15
2020 Other services to the public 44 56 160
2020 None of the above 42 58 250
2019 Client contact centre 41 59 310
2019 Compliance, inspection and enforcement 48 52 995
2019 Security 51 49 25
2019 Administration and operations 42 58 280
2019 Information management 57 43 50
2019 Project management 43 57 65
2019 Other services to the public 50 50 215
2019 None of the above 47 53 380

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 2 98 705
2024 Access to information and privacy 0 100 35
2024 Security 0 100 55
2024 Science and technology 0 100 15
2024 Legal services 0 100 10
2024 Financial management 0 100 45
2024 Data sciences 0 100 25
2022 Client contact centre 0 100 350
2022 Federal regulators 4 96 25
2022 Compliance, inspection and enforcement 1 99 625
2022 Communications or public affairs 3 97 35
2022 Access to information and privacy 0 100 25
2022 Security 0 100 40
2022 Science and technology 0 100 10
2022 Legal services 8 92 15
2022 Administration and operations 1 99 215
2022 Human resources 0 100 70
2022 Financial management 0 100 40
2022 Procurement 0 100 10
2022 Real property 0 100 15
2022 Material management 0 100 10
2022 Information management 0 100 25
2022 Information technology 3 97 105
2022 Internal audit 3 97 45
2022 Evaluation 0 100 25
2022 Data sciences 0 100 15
2022 Policy 4 96 25
2022 Project management 0 100 100
2022 Other services to the public 2 98 125
2022 None of the above 0 100 220
2020 Client contact centre 3 97 305
2020 Compliance, inspection and enforcement 2 98 785
2020 Real property 0 100 15
2020 Data sciences 0 100 15
2020 None of the above 2 98 250
2019 Client contact centre 2 98 310
2019 Compliance, inspection and enforcement 2 98 995
2019 Security 0 100 25
2019 Information management 0 100 50
2019 Project management 0 100 65
2019 None of the above 1 99 380

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 48 52 315
2024 Intelligence analysts 63 37 30
2024 Federal regulators 75 25 15
2024 Compliance, inspection and enforcement 53 47 705
2024 Communications or public affairs 52 48 45
2024 Access to information and privacy 45 55 35
2024 Security 48 52 55
2024 Science and technology 82 18 15
2024 Legal services 67 33 10
2024 Administration and operations 57 43 250
2024 Human resources 54 46 100
2024 Financial management 59 41 45
2024 Information management 65 35 30
2024 Information technology 50 50 135
2024 Internal audit 47 53 30
2024 Evaluation 53 47 20
2024 Data sciences 58 42 25
2024 Policy 65 35 50
2024 Project management 59 41 90
2024 Other services to the public 45 55 175
2024 None of the above 52 48 235
2022 Client contact centre 45 55 350
2022 Federal regulators 57 43 25
2022 Compliance, inspection and enforcement 53 47 625
2022 Communications or public affairs 49 51 35
2022 Access to information and privacy 28 72 25
2022 Security 48 52 40
2022 Science and technology 69 31 10
2022 Legal services 30 70 15
2022 Administration and operations 48 52 215
2022 Human resources 45 55 70
2022 Financial management 52 48 40
2022 Procurement 48 52 10
2022 Real property 52 48 15
2022 Material management 35 65 10
2022 Information management 44 56 25
2022 Information technology 54 46 105
2022 Internal audit 37 63 45
2022 Evaluation 49 51 25
2022 Data sciences 74 26 15
2022 Policy 66 34 25
2022 Project management 48 52 100
2022 Other services to the public 46 54 125
2022 None of the above 47 53 220
2020 Client contact centre 48 52 305
2020 Compliance, inspection and enforcement 57 43 785
2020 Administration and operations 56 44 180
2020 Real property 32 68 15
2020 Information technology 45 55 145
2020 Internal audit 41 59 20
2020 Data sciences 68 32 15
2020 Other services to the public 45 55 160
2020 None of the above 50 50 250
2019 Client contact centre 46 54 310
2019 Compliance, inspection and enforcement 56 44 995
2019 Security 43 57 25
2019 Administration and operations 49 51 280
2019 Information management 51 49 50
2019 Project management 51 49 65
2019 Other services to the public 57 43 215
2019 None of the above 54 46 380

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 5 95 315
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 5 95 705
2024 Legal services 0 100 10
2024 Administration and operations 3 97 250
2024 Human resources 5 95 100
2024 Information management 0 100 30
2024 Information technology 8 92 135
2024 Data sciences 0 100 25
2024 Project management 7 93 90
2024 Other services to the public 3 97 175
2024 None of the above 4 96 235

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 20 80 315
2024 Compliance, inspection and enforcement 11 89 705
2024 Communications or public affairs 10 90 45
2024 Security 11 89 55
2024 Administration and operations 10 90 250
2024 Human resources 14 86 100
2024 Information technology 17 83 135
2024 Internal audit 17 83 30
2024 Policy 11 89 50
2024 Project management 10 90 90
2024 Other services to the public 15 85 175
2024 None of the above 14 86 235
2022 Client contact centre 17 83 350
2022 Federal regulators 19 81 25
2022 Compliance, inspection and enforcement 14 86 625
2022 Communications or public affairs 9 91 35
2022 Access to information and privacy 19 81 25
2022 Security 8 92 40
2022 Science and technology 0 100 10
2022 Legal services 9 91 15
2022 Administration and operations 14 86 215
2022 Human resources 21 79 70
2022 Financial management 13 87 40
2022 Procurement 18 82 10
2022 Real property 0 100 15
2022 Material management 18 82 10
2022 Information management 11 89 25
2022 Information technology 21 79 105
2022 Internal audit 10 90 45
2022 Evaluation 25 75 25
2022 Data sciences 0 100 15
2022 Policy 4 96 25
2022 Project management 11 89 100
2022 Other services to the public 15 85 125
2022 None of the above 13 87 220
2020 Client contact centre 13 87 305
2020 Compliance, inspection and enforcement 14 86 785
2020 Administration and operations 10 90 180
2020 Real property 47 53 15
2020 Information technology 15 85 145
2020 Internal audit 23 77 20
2020 Other services to the public 15 85 160
2020 None of the above 18 82 250
2019 Client contact centre 16 84 310
2019 Compliance, inspection and enforcement 13 87 995
2019 Security 25 75 25
2019 Administration and operations 13 87 280
2019 Information management 10 90 50
2019 Project management 14 86 65
2019 Other services to the public 15 85 215
2019 None of the above 13 87 380

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 11 12 3 3 31 15 66 12 4600
2024 Health care practitioners 23 10 12 2 8 32 14 62 17 45
2024 Intelligence analysts 15 15 14 6 5 32 12 55 20 360
2024 Federal regulators 17 16 7 3 9 36 12 64 23 165
2024 Compliance, inspection and enforcement 15 13 13 5 5 37 12 56 19 8825
2024 Communications or public affairs 13 11 11 5 5 42 13 54 23 445
2024 Access to information and privacy 23 16 13 3 3 30 11 67 10 425
2024 Security 15 13 15 5 7 33 13 52 20 530
2024 Science and technology 9 19 10 6 5 37 15 57 23 155
2024 Legal services 17 12 10 5 5 39 13 59 21 135
2024 Administration and operations 19 15 13 4 5 32 11 59 17 2640
2024 Human resources 16 16 12 6 5 34 11 59 19 1275
2024 Financial management 15 15 12 4 4 35 15 60 16 620
2024 Procurement 19 14 14 6 1 33 14 61 14 75
2024 Real property 15 13 12 9 7 29 16 50 29 175
2024 Material management 20 12 16 9 3 33 7 53 20 85
2024 Information management 20 8 15 5 6 36 11 51 22 275
2024 Information technology 22 14 10 2 3 35 13 69 11 2255
2024 Internal audit 20 14 11 4 3 34 15 66 13 460
2024 Evaluation 17 12 12 5 4 38 11 58 18 215
2024 Data sciences 18 10 10 2 4 43 13 64 14 275
2024 Policy 12 9 14 8 9 36 11 41 33 400
2024 Project management 12 13 13 7 6 37 12 49 25 915
2024 Other services to the public 19 14 12 4 4 34 14 63 14 2230
2024 None of the above 17 11 13 5 5 35 15 56 19 2935
2022 Client contact centre 32 14 10 2 1 29 12 78 5 6965
2022 Health care practitioners 30 11 7 2 6 31 12 72 15 40
2022 Federal regulators 24 18 13 5 4 27 9 65 14 305
2022 Compliance, inspection and enforcement 20 15 13 4 4 35 10 63 15 9690
2022 Communications or public affairs 17 14 13 3 3 37 13 62 12 475
2022 Access to information and privacy 29 14 12 2 2 28 12 72 7 570
2022 Security 20 20 12 4 4 28 13 67 13 500
2022 Science and technology 23 13 13 4 5 30 13 62 14 190
2022 Library services 29 5 11 3 0 44 7 70 7 35
2022 Legal services 17 22 8 2 7 34 11 70 16 165
2022 Administration and operations 23 16 14 4 3 29 11 65 12 2665
2022 Human resources 20 18 12 5 3 31 11 67 13 1395
2022 Financial management 20 18 10 2 3 32 15 70 10 625
2022 Procurement 34 8 9 3 5 32 9 71 14 85
2022 Real property 18 19 15 6 4 28 10 60 17 175
2022 Material management 29 23 17 4 6 19 3 67 12 75
2022 Information management 22 14 14 4 6 28 12 60 16 320
2022 Information technology 26 15 11 2 2 32 12 73 8 2710
2022 Internal audit 24 17 11 2 2 29 14 73 8 570
2022 Evaluation 28 12 12 5 3 27 12 67 14 275
2022 Data sciences 22 13 12 3 3 35 14 67 10 300
2022 Policy 18 15 12 4 5 34 11 60 17 370
2022 Project management 16 17 14 5 5 31 12 59 17 1060
2022 Other services to the public 25 16 11 3 2 31 12 72 8 2480
2022 None of the above 21 13 12 3 4 34 13 63 13 3300
2020 Client contact centre 31 17 13 3 2 26 9 72 8 4645
2020 Health care practitioners 24 24 17 3 0 25 8 71 4 35
2020 Federal regulators 28 17 13 5 5 24 8 66 14 210
2020 Compliance, inspection and enforcement 22 19 17 5 4 26 6 60 15 9250
2020 Communications or public affairs 22 18 12 3 2 33 10 69 10 395
2020 Access to information and privacy 34 16 16 3 1 20 10 71 6 400
2020 Security 27 17 15 4 1 27 9 68 9 260
2020 Science and technology 25 18 15 4 4 27 7 65 13 195
2020 Library services 16 15 15 7 5 29 14 54 20 25
2020 Legal services 18 19 19 3 3 31 7 59 11 135
2020 Administration and operations 29 19 15 5 3 23 6 68 11 2400
2020 Human resources 25 23 14 6 3 23 7 68 12 1165
2020 Financial management 27 19 16 4 2 24 8 68 10 610
2020 Procurement 23 22 14 2 0 28 11 74 4 80
2020 Real property 32 17 12 7 5 18 9 68 16 155
2020 Material management 30 35 12 6 4 9 4 74 11 85
2020 Information management 28 13 16 5 6 23 9 60 17 285
2020 Information technology 33 19 13 3 2 24 7 74 8 2420
2020 Internal audit 27 16 18 3 3 25 8 64 9 345
2020 Evaluation 27 15 18 6 2 26 6 62 12 150
2020 Data sciences 25 22 9 4 2 29 9 76 10 200
2020 Policy 24 16 15 5 4 28 7 62 15 420
2020 Project management 23 18 16 6 4 27 6 61 15 695
2020 Other services to the public 30 17 14 4 2 25 7 70 9 2480
2020 None of the above 25 17 17 4 4 24 7 63 12 3160
2019 Client contact centre 27 16 17 4 4 23 8 63 12 3775
2019 Health care practitioners 26 23 12 5 3 22 9 70 12 30
2019 Federal regulators 24 18 22 5 7 19 5 55 16 225
2019 Compliance, inspection and enforcement 20 18 18 7 7 24 6 55 20 8735
2019 Communications or public affairs 17 16 17 7 5 30 9 54 20 365
2019 Access to information and privacy 31 16 17 4 3 22 8 67 10 370
2019 Security 29 13 16 5 4 23 10 63 14 225
2019 Science and technology 24 15 14 5 8 25 9 59 19 180
2019 Library services 21 14 15 0 7 26 18 62 12 35
2019 Legal services 29 14 16 6 8 24 4 59 18 140
2019 Administration and operations 25 20 18 6 5 20 6 60 16 2485
2019 Human resources 24 21 15 6 5 22 8 64 14 1035
2019 Financial management 23 21 19 7 5 19 6 59 16 690
2019 Procurement 23 20 15 7 3 20 10 63 15 65
2019 Real property 20 22 20 6 5 19 7 57 15 160
2019 Material management 30 17 20 8 7 10 9 57 18 130
2019 Information management 23 17 17 8 6 22 7 56 20 320
2019 Information technology 29 17 15 5 4 22 9 67 12 2425
2019 Internal audit 22 17 18 4 4 27 9 60 12 380
2019 Evaluation 20 21 18 8 2 25 7 59 14 190
2019 Data sciences 25 14 13 4 4 28 11 65 14 235
2019 Policy 20 13 21 7 6 26 8 49 20 375
2019 Project management 19 19 23 7 6 20 7 52 17 600
2019 Other services to the public 26 17 17 6 5 22 8 61 15 2145
2019 None of the above 23 17 19 7 6 22 7 56 17 3415

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 27 11 3 3 13 3 81 6 4600
2024 Health care practitioners 45 17 10 2 10 11 6 74 14 45
2024 Intelligence analysts 28 31 17 5 4 12 2 69 10 360
2024 Federal regulators 34 27 11 4 7 15 2 74 13 165
2024 Compliance, inspection and enforcement 32 31 12 5 4 14 2 75 10 8820
2024 Communications or public affairs 23 34 15 5 5 15 3 69 13 445
2024 Access to information and privacy 41 29 11 3 2 11 3 82 6 425
2024 Security 29 32 14 7 4 12 2 71 13 530
2024 Science and technology 28 34 13 5 5 14 2 73 12 160
2024 Library services 31 26 10 3 3 23 3 77 9 30
2024 Legal services 28 30 13 4 5 18 3 73 10 135
2024 Administration and operations 34 29 13 5 4 12 2 74 11 2635
2024 Human resources 30 35 11 5 3 14 3 77 9 1275
2024 Financial management 30 31 14 4 3 15 3 74 8 620
2024 Procurement 32 33 16 5 0 13 1 76 6 75
2024 Real property 34 23 16 6 5 14 2 68 13 175
2024 Material management 32 27 17 7 3 13 0 69 12 85
2024 Information management 35 27 13 5 6 12 3 72 12 275
2024 Information technology 39 29 10 3 3 14 3 81 7 2255
2024 Internal audit 33 32 10 4 2 16 2 80 8 455
2024 Evaluation 35 28 14 6 2 12 4 75 9 215
2024 Data sciences 34 29 8 4 4 18 2 80 10 275
2024 Policy 21 29 14 9 8 16 3 62 20 400
2024 Project management 25 32 14 7 5 16 2 69 14 915
2024 Other services to the public 35 29 12 4 3 14 3 78 7 2230
2024 None of the above 32 28 13 4 4 15 4 74 10 2935
2022 Client contact centre 54 25 7 2 1 9 2 89 3 6970
2022 Health care practitioners 47 28 4 5 0 16 0 89 6 40
2022 Federal regulators 41 31 11 4 4 8 2 79 8 310
2022 Compliance, inspection and enforcement 40 31 11 4 3 10 1 80 8 9690
2022 Communications or public affairs 34 34 14 3 2 10 2 78 6 475
2022 Access to information and privacy 50 24 9 3 1 10 2 85 4 570
2022 Security 41 31 11 3 3 9 2 81 7 500
2022 Science and technology 40 29 13 2 4 9 4 79 6 190
2022 Library services 46 42 9 0 0 2 0 90 0 35
2022 Legal services 35 33 12 2 5 12 1 79 7 165
2022 Administration and operations 43 32 11 3 2 7 2 82 6 2665
2022 Human resources 43 34 9 4 1 8 1 85 5 1395
2022 Financial management 47 29 8 2 2 10 2 86 5 625
2022 Procurement 46 29 7 5 4 9 1 83 10 85
2022 Real property 32 38 11 5 2 11 0 79 8 175
2022 Material management 41 30 9 6 3 7 3 79 11 75
2022 Information management 40 28 13 5 2 9 3 77 8 320
2022 Information technology 47 29 9 2 2 10 2 86 4 2710
2022 Internal audit 43 33 7 3 1 10 3 87 5 575
2022 Evaluation 49 26 9 2 3 8 3 84 5 275
2022 Data sciences 39 30 11 3 1 13 3 82 4 300
2022 Policy 37 30 12 5 4 10 2 76 10 370
2022 Project management 38 31 11 5 3 10 1 78 9 1060
2022 Other services to the public 47 28 9 3 2 9 2 85 5 2485
2022 None of the above 40 28 11 3 3 12 3 80 7 3300
2020 Client contact centre 52 27 9 2 2 7 1 86 4 4650
2020 Health care practitioners 37 32 17 0 3 11 0 78 3 35
2020 Federal regulators 43 29 13 3 3 8 0 79 7 210
2020 Compliance, inspection and enforcement 40 32 13 5 3 6 1 78 8 9265
2020 Communications or public affairs 39 31 15 3 1 10 1 78 5 395
2020 Access to information and privacy 52 22 13 3 1 6 3 81 4 400
2020 Security 48 32 11 2 1 6 0 85 3 260
2020 Science and technology 39 35 14 2 4 5 1 78 7 195
2020 Library services 48 34 10 8 0 0 0 82 8 25
2020 Legal services 39 30 16 3 3 9 0 76 7 135
2020 Administration and operations 49 29 11 4 2 5 1 82 6 2395
2020 Human resources 46 34 11 3 1 5 1 84 5 1165
2020 Financial management 47 28 13 3 2 6 1 81 5 615
2020 Procurement 43 32 12 1 0 10 1 85 1 80
2020 Real property 50 23 13 3 4 5 1 79 7 150
2020 Material management 45 32 13 8 0 0 2 78 8 85
2020 Information management 48 25 11 4 2 6 2 81 7 285
2020 Information technology 52 27 10 3 2 6 1 85 4 2415
2020 Internal audit 42 31 14 3 2 6 1 79 6 340
2020 Evaluation 41 28 17 6 1 6 1 74 8 150
2020 Data sciences 43 31 11 2 2 9 1 83 5 200
2020 Policy 42 30 13 4 4 7 1 78 9 415
2020 Project management 39 35 13 5 3 5 0 79 8 695
2020 Other services to the public 49 28 11 3 2 6 1 83 5 2480
2020 None of the above 42 29 14 3 3 7 1 78 7 3160
2019 Client contact centre 47 29 11 3 3 6 1 82 6 3770
2019 Health care practitioners 40 41 9 3 3 3 0 84 6 30
2019 Federal regulators 43 28 14 4 6 4 0 74 11 225
2019 Compliance, inspection and enforcement 38 31 14 6 5 6 1 74 11 8745
2019 Communications or public affairs 34 32 18 3 2 9 1 74 6 365
2019 Access to information and privacy 53 23 12 3 2 6 1 81 6 370
2019 Security 49 27 12 3 3 4 0 80 7 225
2019 Science and technology 41 24 18 2 6 8 1 72 9 180
2019 Library services 57 23 11 0 3 3 3 84 3 35
2019 Legal services 46 26 10 5 5 7 2 79 11 140
2019 Administration and operations 43 31 12 5 3 5 1 78 9 2485
2019 Human resources 45 33 11 4 2 5 0 81 6 1030
2019 Financial management 42 27 15 6 3 5 1 74 10 685
2019 Procurement 52 28 7 1 3 7 1 87 5 65
2019 Real property 43 26 17 4 2 6 1 75 7 160
2019 Material management 48 19 17 4 8 4 0 70 13 130
2019 Information management 39 29 14 7 3 5 2 74 11 320
2019 Information technology 48 28 12 4 2 6 1 81 6 2425
2019 Internal audit 39 33 13 5 2 8 1 78 8 385
2019 Evaluation 43 31 17 4 2 4 0 76 6 185
2019 Data sciences 46 27 12 2 3 11 0 82 5 235
2019 Policy 37 29 18 7 3 6 1 71 10 375
2019 Project management 36 31 17 5 3 6 1 73 9 600
2019 Other services to the public 45 28 12 5 3 6 1 78 8 2140
2019 None of the above 39 28 15 6 3 7 1 73 10 3415

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 7 93 4600
2024 Intelligence analysts 10 90 360
2024 Federal regulators 8 92 165
2024 Compliance, inspection and enforcement 8 92 8830
2024 Communications or public affairs 8 92 445
2024 Access to information and privacy 5 95 425
2024 Security 9 91 530
2024 Science and technology 11 89 160
2024 Legal services 10 90 135
2024 Administration and operations 9 91 2635
2024 Human resources 7 93 1275
2024 Financial management 7 93 625
2024 Procurement 0 100 75
2024 Real property 9 91 175
2024 Material management 7 93 85
2024 Information management 7 93 275
2024 Information technology 4 96 2255
2024 Internal audit 8 92 455
2024 Evaluation 10 90 215
2024 Data sciences 7 93 275
2024 Policy 14 86 400
2024 Project management 10 90 915
2024 Other services to the public 7 93 2230
2024 None of the above 7 93 2935
2022 Client contact centre 5 95 6970
2022 Federal regulators 11 89 310
2022 Compliance, inspection and enforcement 7 93 9690
2022 Communications or public affairs 7 93 475
2022 Access to information and privacy 5 95 570
2022 Security 8 92 500
2022 Science and technology 7 93 190
2022 Legal services 7 93 165
2022 Administration and operations 6 94 2665
2022 Human resources 5 95 1395
2022 Financial management 6 94 625
2022 Procurement 5 95 85
2022 Real property 4 96 175
2022 Material management 11 89 75
2022 Information management 6 94 320
2022 Information technology 4 96 2710
2022 Internal audit 5 95 575
2022 Evaluation 8 92 275
2022 Data sciences 6 94 300
2022 Policy 9 91 370
2022 Project management 7 93 1060
2022 Other services to the public 5 95 2485
2022 None of the above 5 95 3300
2020 Client contact centre 5 95 4660
2020 Federal regulators 9 91 215
2020 Compliance, inspection and enforcement 7 93 9260
2020 Communications or public affairs 5 95 395
2020 Access to information and privacy 4 96 400
2020 Security 6 94 260
2020 Science and technology 8 92 195
2020 Legal services 7 93 135
2020 Administration and operations 6 94 2395
2020 Human resources 5 95 1165
2020 Financial management 6 94 610
2020 Real property 3 97 150
2020 Material management 6 94 85
2020 Information management 7 93 285
2020 Information technology 4 96 2420
2020 Internal audit 5 95 340
2020 Evaluation 7 93 150
2020 Data sciences 3 97 200
2020 Policy 9 91 420
2020 Project management 6 94 695
2020 Other services to the public 5 95 2475
2020 None of the above 5 95 3160
2019 Client contact centre 7 93 3770
2019 Federal regulators 11 89 225
2019 Compliance, inspection and enforcement 9 91 8735
2019 Communications or public affairs 4 96 365
2019 Access to information and privacy 5 95 370
2019 Security 5 95 225
2019 Science and technology 4 96 180
2019 Legal services 6 94 140
2019 Administration and operations 6 94 2475
2019 Human resources 5 95 1030
2019 Financial management 5 95 685
2019 Real property 8 92 160
2019 Material management 8 92 130
2019 Information management 8 92 315
2019 Information technology 4 96 2425
2019 Internal audit 5 95 380
2019 Evaluation 5 95 190
2019 Data sciences 6 94 235
2019 Policy 9 91 375
2019 Project management 4 96 600
2019 Other services to the public 7 93 2145
2019 None of the above 7 93 3415

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 19 81 320
2024 Intelligence analysts 20 80 35
2024 Compliance, inspection and enforcement 22 78 700
2024 Communications or public affairs 50 50 35
2024 Access to information and privacy 36 64 25
2024 Security 29 71 50
2024 Administration and operations 27 73 230
2024 Human resources 35 65 85
2024 Financial management 25 75 40
2024 Information management 30 70 20
2024 Information technology 40 60 100
2024 Internal audit 18 82 40
2024 Evaluation 24 76 20
2024 Data sciences 48 52 20
2024 Policy 25 75 55
2024 Project management 26 74 90
2024 Other services to the public 28 72 150
2024 None of the above 28 72 220
2022 Client contact centre 18 82 345
2022 Federal regulators 6 94 35
2022 Compliance, inspection and enforcement 14 86 645
2022 Communications or public affairs 40 60 35
2022 Access to information and privacy 23 77 25
2022 Security 29 71 40
2022 Science and technology 29 71 15
2022 Legal services 32 68 10
2022 Administration and operations 29 71 170
2022 Human resources 14 86 60
2022 Financial management 24 76 35
2022 Information management 22 78 20
2022 Information technology 27 73 95
2022 Internal audit 11 89 30
2022 Evaluation 49 51 20
2022 Data sciences 25 75 15
2022 Policy 27 73 35
2022 Project management 22 78 70
2022 Other services to the public 23 77 125
2022 None of the above 20 80 160
2020 Client contact centre 30 70 250
2020 Federal regulators 30 70 20
2020 Compliance, inspection and enforcement 26 74 620
2020 Communications or public affairs 40 60 20
2020 Access to information and privacy 38 62 15
2020 Administration and operations 30 70 140
2020 Human resources 41 59 55
2020 Financial management 33 67 40
2020 Information management 36 64 20
2020 Information technology 42 58 95
2020 Internal audit 31 69 15
2020 Policy 30 70 35
2020 Project management 43 57 45
2020 Other services to the public 34 66 125
2020 None of the above 32 68 170
2019 Client contact centre 35 65 245
2019 Compliance, inspection and enforcement 27 73 755
2019 Communications or public affairs 44 56 15
2019 Access to information and privacy 39 61 20
2019 Administration and operations 37 63 160
2019 Human resources 24 76 55
2019 Financial management 41 59 30
2019 Material management 47 53 10
2019 Information management 41 59 25
2019 Information technology 36 64 105
2019 Policy 33 67 35
2019 Project management 30 70 25
2019 Other services to the public 33 67 140
2019 None of the above 32 68 225

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 71 29 320
2024 Intelligence analysts 76 24 35
2024 Federal regulators 84 16 15
2024 Compliance, inspection and enforcement 80 20 700
2024 Communications or public affairs 84 16 35
2024 Access to information and privacy 71 29 25
2024 Security 71 29 50
2024 Science and technology 84 16 20
2024 Legal services 52 48 15
2024 Administration and operations 72 28 230
2024 Human resources 71 29 85
2024 Financial management 80 20 40
2024 Real property 83 17 15
2024 Information management 76 24 20
2024 Information technology 63 37 100
2024 Internal audit 80 20 40
2024 Evaluation 72 28 20
2024 Data sciences 65 35 20
2024 Policy 86 14 55
2024 Project management 81 19 90
2024 Other services to the public 69 31 150
2024 None of the above 75 25 220
2022 Client contact centre 64 36 345
2022 Federal regulators 67 33 35
2022 Compliance, inspection and enforcement 77 23 645
2022 Communications or public affairs 65 35 35
2022 Access to information and privacy 72 28 25
2022 Security 57 43 40
2022 Science and technology 93 7 15
2022 Legal services 69 31 10
2022 Administration and operations 75 25 170
2022 Human resources 83 17 60
2022 Financial management 71 29 35
2022 Information management 68 32 20
2022 Information technology 71 29 95
2022 Internal audit 68 32 30
2022 Evaluation 58 42 20
2022 Data sciences 49 51 15
2022 Policy 68 32 35
2022 Project management 71 29 70
2022 Other services to the public 73 27 125
2022 None of the above 70 30 160
2020 Client contact centre 68 32 250
2020 Federal regulators 75 25 20
2020 Compliance, inspection and enforcement 80 20 620
2020 Administration and operations 80 20 140
2020 Human resources 79 21 55
2020 Financial management 76 24 40
2020 Information management 67 33 20
2020 Information technology 67 33 95
2020 Internal audit 68 32 15
2020 Evaluation 47 53 10
2020 Policy 84 16 35
2020 Project management 75 25 45
2020 Other services to the public 72 28 125
2020 None of the above 78 22 170
2019 Client contact centre 68 32 245
2019 Compliance, inspection and enforcement 81 19 755
2019 Communications or public affairs 69 31 15
2019 Access to information and privacy 52 48 20
2019 Administration and operations 79 21 160
2019 Human resources 76 24 55
2019 Financial management 80 20 30
2019 Material management 100 0 10
2019 Information management 70 30 25
2019 Information technology 81 19 105
2019 Policy 83 17 35
2019 Project management 73 27 25
2019 Other services to the public 69 31 140
2019 None of the above 78 22 225

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 4 96 320
2024 Intelligence analysts 0 100 35
2024 Compliance, inspection and enforcement 3 97 700
2024 Security 0 100 50
2024 Science and technology 0 100 20
2024 Legal services 0 100 15
2024 Administration and operations 4 96 230
2024 Financial management 0 100 40
2024 Real property 0 100 15
2024 Information management 0 100 20
2024 Evaluation 0 100 20
2024 Project management 5 95 90
2024 Other services to the public 4 96 150
2022 Client contact centre 2 98 345
2022 Federal regulators 0 100 35
2022 Compliance, inspection and enforcement 3 97 645
2022 Communications or public affairs 3 97 35
2022 Access to information and privacy 0 100 25
2022 Security 2 98 40
2022 Science and technology 0 100 15
2022 Legal services 0 100 10
2022 Administration and operations 3 97 170
2022 Human resources 6 94 60
2022 Financial management 5 95 35
2022 Information management 5 95 20
2022 Information technology 5 95 95
2022 Internal audit 4 96 30
2022 Evaluation 5 95 20
2022 Data sciences 0 100 15
2022 Policy 6 94 35
2022 Project management 3 97 70
2022 Other services to the public 3 97 125
2022 None of the above 3 97 160
2020 Client contact centre 2 98 250
2020 Compliance, inspection and enforcement 3 97 620
2020 Access to information and privacy 0 100 15
2020 Science and technology 0 100 15
2020 Financial management 0 100 40
2020 Information management 0 100 20
2020 Internal audit 0 100 15
2019 Client contact centre 3 97 245
2019 Compliance, inspection and enforcement 2 98 755
2019 Access to information and privacy 0 100 20
2019 Security 0 100 10
2019 Administration and operations 4 96 160
2019 Real property 0 100 15
2019 Information management 0 100 25
2019 Internal audit 0 100 20
2019 Data sciences 0 100 15
2019 Policy 0 100 35

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 35
2024 Federal regulators 0 100 15
2024 Communications or public affairs 0 100 35
2024 Access to information and privacy 0 100 25
2024 Security 0 100 50
2024 Science and technology 0 100 20
2024 Legal services 0 100 15
2024 Human resources 0 100 85
2024 Real property 0 100 15
2024 Information management 0 100 20
2024 Information technology 0 100 100
2024 Internal audit 0 100 40
2024 Evaluation 0 100 20
2024 Data sciences 0 100 20
2024 Policy 0 100 55
2024 Project management 0 100 90
2024 Other services to the public 0 100 150
2022 Client contact centre 0 100 345
2022 Federal regulators 0 100 35
2022 Compliance, inspection and enforcement 0 100 645
2022 Communications or public affairs 0 100 35
2022 Access to information and privacy 0 100 25
2022 Security 0 100 40
2022 Science and technology 0 100 15
2022 Legal services 0 100 10
2022 Administration and operations 0 100 170
2022 Human resources 0 100 60
2022 Financial management 3 97 35
2022 Information management 0 100 20
2022 Information technology 1 99 95
2022 Internal audit 0 100 30
2022 Evaluation 4 96 20
2022 Data sciences 0 100 15
2022 Policy 0 100 35
2022 Project management 0 100 70
2022 Other services to the public 0 100 125
2022 None of the above 1 99 160
2020 Client contact centre 0 100 250
2020 Federal regulators 0 100 20
2020 Communications or public affairs 0 100 20
2020 Access to information and privacy 0 100 15
2020 Security 0 100 15
2020 Science and technology 0 100 15
2020 Administration and operations 0 100 140
2020 Human resources 0 100 55
2020 Financial management 0 100 40
2020 Information management 0 100 20
2020 Internal audit 0 100 15
2020 Evaluation 0 100 10
2020 Policy 0 100 35
2020 Project management 0 100 45
2020 Other services to the public 0 100 125
2020 None of the above 0 100 170
2019 Federal regulators 0 100 25
2019 Communications or public affairs 0 100 15
2019 Access to information and privacy 0 100 20
2019 Security 0 100 10
2019 Human resources 0 100 55
2019 Financial management 0 100 30
2019 Real property 0 100 15
2019 Information management 0 100 25
2019 Information technology 0 100 105
2019 Internal audit 0 100 20
2019 Data sciences 0 100 15
2019 Policy 0 100 35
2019 Project management 0 100 25
2019 Other services to the public 0 100 140
2019 None of the above 0 100 225

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 6 94 320
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 8 92 700
2024 Security 12 88 50
2024 Administration and operations 6 94 230
2024 Human resources 6 94 85
2024 Financial management 13 87 40
2024 Information technology 14 86 100
2024 Evaluation 0 100 20
2024 Policy 9 91 55
2024 Project management 7 93 90
2024 Other services to the public 8 92 150
2024 None of the above 8 92 220
2022 Client contact centre 10 90 345
2022 Federal regulators 5 95 35
2022 Compliance, inspection and enforcement 7 93 645
2022 Communications or public affairs 6 94 35
2022 Access to information and privacy 4 96 25
2022 Security 4 96 40
2022 Science and technology 15 85 15
2022 Legal services 0 100 10
2022 Administration and operations 8 92 170
2022 Human resources 5 95 60
2022 Financial management 8 92 35
2022 Information management 0 100 20
2022 Information technology 13 87 95
2022 Internal audit 17 83 30
2022 Evaluation 4 96 20
2022 Data sciences 6 94 15
2022 Policy 16 84 35
2022 Project management 8 92 70
2022 Other services to the public 8 92 125
2022 None of the above 8 92 160
2020 Client contact centre 4 96 250
2020 Compliance, inspection and enforcement 7 93 620
2020 Communications or public affairs 0 100 20
2020 Science and technology 0 100 15
2020 Administration and operations 7 93 140
2020 Information technology 10 90 95
2020 Other services to the public 6 94 125
2020 None of the above 6 94 170
2019 Client contact centre 8 92 245
2019 Compliance, inspection and enforcement 6 94 755
2019 Security 0 100 10
2019 Administration and operations 3 97 160
2019 Information management 0 100 25
2019 Information technology 7 93 105
2019 Internal audit 0 100 20
2019 Data sciences 0 100 15
2019 Other services to the public 5 95 140
2019 None of the above 6 94 225

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 23 77 320
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 11 89 700
2024 Administration and operations 6 94 230
2024 Other services to the public 14 86 150
2024 None of the above 9 91 220
2022 Client contact centre 19 81 345
2022 Federal regulators 6 94 35
2022 Compliance, inspection and enforcement 10 90 645
2022 Communications or public affairs 6 94 35
2022 Access to information and privacy 8 92 25
2022 Security 4 96 40
2022 Science and technology 7 93 15
2022 Legal services 8 92 10
2022 Administration and operations 7 93 170
2022 Human resources 7 93 60
2022 Financial management 9 91 35
2022 Information management 4 96 20
2022 Information technology 5 95 95
2022 Internal audit 11 89 30
2022 Evaluation 5 95 20
2022 Data sciences 7 93 15
2022 Policy 3 97 35
2022 Project management 4 96 70
2022 Other services to the public 13 87 125
2022 None of the above 5 95 160
2020 Client contact centre 20 80 250
2020 Compliance, inspection and enforcement 10 90 620
2020 Communications or public affairs 0 100 20
2020 Security 0 100 15
2020 Administration and operations 4 96 140
2020 Information technology 5 95 95
2020 Other services to the public 10 90 125
2020 None of the above 3 97 170
2019 Client contact centre 18 82 245
2019 Compliance, inspection and enforcement 9 91 755
2019 Communications or public affairs 0 100 15
2019 Security 0 100 10
2019 Human resources 0 100 55
2019 Data sciences 0 100 15
2019 Project management 0 100 25
2019 Other services to the public 8 92 140
2019 None of the above 5 95 225

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 16 84 320
2024 Intelligence analysts 19 81 35
2024 Compliance, inspection and enforcement 12 88 700
2024 Security 11 89 50
2024 Administration and operations 21 79 230
2024 Human resources 22 78 85
2024 Financial management 14 86 40
2024 Real property 0 100 15
2024 Information management 24 76 20
2024 Information technology 16 84 100
2024 Internal audit 13 87 40
2024 Policy 11 89 55
2024 Project management 10 90 90
2024 Other services to the public 20 80 150
2024 None of the above 15 85 220
2022 Client contact centre 21 79 345
2022 Federal regulators 33 67 35
2022 Compliance, inspection and enforcement 16 84 645
2022 Communications or public affairs 15 85 35
2022 Access to information and privacy 15 85 25
2022 Security 35 65 40
2022 Science and technology 0 100 15
2022 Legal services 16 84 10
2022 Administration and operations 20 80 170
2022 Human resources 12 88 60
2022 Financial management 13 87 35
2022 Information management 18 82 20
2022 Information technology 21 79 95
2022 Internal audit 31 69 30
2022 Evaluation 30 70 20
2022 Data sciences 34 66 15
2022 Policy 15 85 35
2022 Project management 18 82 70
2022 Other services to the public 21 79 125
2022 None of the above 22 78 160
2020 Client contact centre 11 89 250
2020 Compliance, inspection and enforcement 10 90 620
2020 Communications or public affairs 0 100 20
2020 Access to information and privacy 0 100 15
2020 Administration and operations 8 92 140
2020 Human resources 11 89 55
2020 Financial management 15 85 40
2020 Information technology 8 92 95
2020 Other services to the public 12 88 125
2020 None of the above 9 91 170
2019 Client contact centre 16 84 245
2019 Compliance, inspection and enforcement 8 92 755
2019 Administration and operations 7 93 160
2019 Human resources 11 89 55
2019 Information technology 12 88 105
2019 Internal audit 0 100 20
2019 Other services to the public 14 86 140
2019 None of the above 11 89 225

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 40 60 310
2024 Intelligence analysts 47 53 35
2024 Compliance, inspection and enforcement 40 60 690
2024 Communications or public affairs 23 77 35
2024 Access to information and privacy 29 71 25
2024 Security 30 70 50
2024 Science and technology 30 70 20
2024 Administration and operations 33 67 230
2024 Human resources 42 58 85
2024 Financial management 37 63 40
2024 Real property 57 43 15
2024 Information management 38 62 20
2024 Information technology 48 52 95
2024 Internal audit 38 62 35
2024 Evaluation 35 65 20
2024 Data sciences 42 58 20
2024 Policy 39 61 55
2024 Project management 28 72 90
2024 Other services to the public 32 68 145
2024 None of the above 28 72 215
2022 Client contact centre 29 71 350
2022 Federal regulators 43 57 35
2022 Compliance, inspection and enforcement 33 67 645
2022 Communications or public affairs 33 67 35
2022 Access to information and privacy 27 73 25
2022 Security 43 57 40
2022 Science and technology 56 44 15
2022 Legal services 26 74 10
2022 Administration and operations 33 67 170
2022 Human resources 30 70 60
2022 Financial management 27 73 35
2022 Information management 50 50 20
2022 Information technology 37 63 90
2022 Internal audit 36 64 30
2022 Evaluation 9 91 20
2022 Data sciences 49 51 15
2022 Policy 32 68 35
2022 Project management 26 74 70
2022 Other services to the public 29 71 125
2022 None of the above 25 75 160
2020 Client contact centre 30 70 250
2020 Federal regulators 30 70 20
2020 Compliance, inspection and enforcement 35 65 620
2020 Administration and operations 25 75 140
2020 Human resources 27 73 55
2020 Financial management 25 75 40
2020 Information management 29 71 20
2020 Information technology 31 69 95
2020 Internal audit 50 50 15
2020 Policy 30 70 35
2020 Project management 39 61 45
2020 Other services to the public 34 66 125
2020 None of the above 25 75 170
2019 Client contact centre 32 68 240
2019 Federal regulators 37 63 20
2019 Compliance, inspection and enforcement 33 67 750
2019 Access to information and privacy 33 67 20
2019 Administration and operations 20 80 160
2019 Human resources 28 72 55
2019 Financial management 35 65 30
2019 Real property 38 62 15
2019 Information technology 42 58 105
2019 Internal audit 37 63 20
2019 Data sciences 38 62 15
2019 Policy 29 71 35
2019 Project management 17 83 25
2019 Other services to the public 33 67 140
2019 None of the above 22 78 225

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 30 70 310
2024 Intelligence analysts 26 74 35
2024 Compliance, inspection and enforcement 26 74 690
2024 Communications or public affairs 22 78 35
2024 Access to information and privacy 26 74 25
2024 Security 28 72 50
2024 Science and technology 49 51 20
2024 Legal services 42 58 15
2024 Administration and operations 21 79 230
2024 Human resources 33 67 85
2024 Financial management 23 77 40
2024 Real property 56 44 15
2024 Information technology 33 67 95
2024 Internal audit 21 79 35
2024 Evaluation 26 74 20
2024 Data sciences 24 76 20
2024 Policy 36 64 55
2024 Project management 19 81 90
2024 Other services to the public 19 81 145
2024 None of the above 23 77 215
2022 Client contact centre 24 76 350
2022 Federal regulators 30 70 35
2022 Compliance, inspection and enforcement 23 77 645
2022 Communications or public affairs 18 82 35
2022 Access to information and privacy 19 81 25
2022 Security 26 74 40
2022 Science and technology 30 70 15
2022 Legal services 24 76 10
2022 Administration and operations 19 81 170
2022 Human resources 18 82 60
2022 Financial management 22 78 35
2022 Information management 37 63 20
2022 Information technology 26 74 90
2022 Internal audit 20 80 30
2022 Evaluation 9 91 20
2022 Data sciences 21 79 15
2022 Policy 20 80 35
2022 Project management 22 78 70
2022 Other services to the public 20 80 125
2022 None of the above 17 83 160
2020 Client contact centre 20 80 250
2020 Compliance, inspection and enforcement 24 76 620
2020 Administration and operations 19 81 140
2020 Human resources 17 83 55
2020 Financial management 23 77 40
2020 Information technology 26 74 95
2020 Policy 32 68 35
2020 Project management 14 86 45
2020 Other services to the public 18 82 125
2020 None of the above 15 85 170
2019 Client contact centre 26 74 240
2019 Federal regulators 27 73 20
2019 Compliance, inspection and enforcement 21 79 750
2019 Administration and operations 19 81 160
2019 Human resources 21 79 55
2019 Financial management 18 82 30
2019 Information management 26 74 25
2019 Information technology 33 67 105
2019 Policy 26 74 35
2019 Other services to the public 19 81 140
2019 None of the above 19 81 225

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 25 75 310
2024 Intelligence analysts 36 64 35
2024 Compliance, inspection and enforcement 25 75 690
2024 Communications or public affairs 20 80 35
2024 Access to information and privacy 25 75 25
2024 Security 19 81 50
2024 Administration and operations 21 79 230
2024 Human resources 27 73 85
2024 Financial management 18 82 40
2024 Real property 34 66 15
2024 Information management 25 75 20
2024 Information technology 32 68 95
2024 Internal audit 21 79 35
2024 Evaluation 23 77 20
2024 Data sciences 27 73 20
2024 Policy 13 87 55
2024 Project management 27 73 90
2024 Other services to the public 21 79 145
2024 None of the above 20 80 215
2022 Client contact centre 21 79 350
2022 Federal regulators 32 68 35
2022 Compliance, inspection and enforcement 21 79 645
2022 Communications or public affairs 9 91 35
2022 Access to information and privacy 12 88 25
2022 Security 26 74 40
2022 Science and technology 51 49 15
2022 Legal services 8 92 10
2022 Administration and operations 20 80 170
2022 Human resources 27 73 60
2022 Financial management 16 84 35
2022 Information management 19 81 20
2022 Information technology 17 83 90
2022 Internal audit 22 78 30
2022 Evaluation 5 95 20
2022 Data sciences 20 80 15
2022 Policy 23 77 35
2022 Project management 17 83 70
2022 Other services to the public 19 81 125
2022 None of the above 20 80 160
2020 Client contact centre 22 78 250
2020 Compliance, inspection and enforcement 27 73 620
2020 Communications or public affairs 25 75 20
2020 Science and technology 29 71 15
2020 Administration and operations 13 87 140
2020 Human resources 13 87 55
2020 Financial management 25 75 40
2020 Information technology 19 81 95
2020 Internal audit 31 69 15
2020 Evaluation 0 100 10
2020 Policy 19 81 35
2020 Project management 32 68 45
2020 Other services to the public 19 81 125
2020 None of the above 20 80 170
2019 Client contact centre 22 78 240
2019 Federal regulators 41 59 20
2019 Compliance, inspection and enforcement 22 78 750
2019 Administration and operations 13 87 160
2019 Human resources 19 81 55
2019 Financial management 16 84 30
2019 Information technology 22 78 105
2019 Policy 23 77 35
2019 Other services to the public 18 82 140
2019 None of the above 15 85 225

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 9 91 310
2024 Compliance, inspection and enforcement 9 91 690
2024 Security 10 90 50
2024 Legal services 0 100 15
2024 Administration and operations 10 90 230
2024 Human resources 9 91 85
2024 Information technology 14 86 95
2024 Data sciences 0 100 20
2024 Policy 9 91 55
2024 Project management 10 90 90
2024 Other services to the public 9 91 145
2024 None of the above 9 91 215
2022 Client contact centre 9 91 350
2022 Federal regulators 14 86 35
2022 Compliance, inspection and enforcement 12 88 645
2022 Communications or public affairs 6 94 35
2022 Access to information and privacy 11 89 25
2022 Security 11 89 40
2022 Science and technology 22 78 15
2022 Legal services 8 92 10
2022 Administration and operations 8 92 170
2022 Human resources 13 87 60
2022 Financial management 5 95 35
2022 Information management 10 90 20
2022 Information technology 7 93 90
2022 Internal audit 9 91 30
2022 Evaluation 4 96 20
2022 Data sciences 6 94 15
2022 Policy 20 80 35
2022 Project management 12 88 70
2022 Other services to the public 10 90 125
2022 None of the above 11 89 160
2020 Client contact centre 7 93 250
2020 Compliance, inspection and enforcement 5 95 620
2020 Access to information and privacy 0 100 15
2020 Administration and operations 5 95 140
2020 Information management 0 100 20
2020 Information technology 8 92 95
2020 Internal audit 0 100 15
2020 Evaluation 0 100 10
2020 Other services to the public 8 92 125
2020 None of the above 3 97 170
2019 Client contact centre 9 91 240
2019 Compliance, inspection and enforcement 8 92 750
2019 Communications or public affairs 0 100 15
2019 Administration and operations 4 96 160
2019 Human resources 17 83 55
2019 Real property 0 100 15
2019 Information technology 9 91 105
2019 Other services to the public 6 94 140
2019 None of the above 5 95 225

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 20 80 310
2024 Intelligence analysts 21 79 35
2024 Compliance, inspection and enforcement 26 74 690
2024 Communications or public affairs 31 69 35
2024 Access to information and privacy 22 78 25
2024 Security 29 71 50
2024 Science and technology 26 74 20
2024 Administration and operations 24 76 230
2024 Human resources 33 67 85
2024 Financial management 20 80 40
2024 Real property 35 65 15
2024 Information management 23 77 20
2024 Information technology 26 74 95
2024 Internal audit 16 84 35
2024 Evaluation 24 76 20
2024 Data sciences 29 71 20
2024 Policy 25 75 55
2024 Project management 21 79 90
2024 Other services to the public 18 82 145
2024 None of the above 24 76 215
2022 Client contact centre 17 83 350
2022 Federal regulators 16 84 35
2022 Compliance, inspection and enforcement 21 79 645
2022 Communications or public affairs 16 84 35
2022 Access to information and privacy 18 82 25
2022 Security 21 79 40
2022 Science and technology 37 63 15
2022 Legal services 18 82 10
2022 Administration and operations 21 79 170
2022 Human resources 20 80 60
2022 Financial management 30 70 35
2022 Information management 25 75 20
2022 Information technology 23 77 90
2022 Internal audit 10 90 30
2022 Evaluation 26 74 20
2022 Data sciences 16 84 15
2022 Policy 21 79 35
2022 Project management 31 69 70
2022 Other services to the public 21 79 125
2022 None of the above 22 78 160
2020 Client contact centre 21 79 250
2020 Federal regulators 40 60 20
2020 Compliance, inspection and enforcement 26 74 620
2020 Communications or public affairs 30 70 20
2020 Science and technology 35 65 15
2020 Administration and operations 21 79 140
2020 Human resources 23 77 55
2020 Financial management 28 72 40
2020 Information management 23 77 20
2020 Information technology 20 80 95
2020 Evaluation 47 53 10
2020 Policy 24 76 35
2020 Project management 27 73 45
2020 Other services to the public 26 74 125
2020 None of the above 24 76 170
2019 Client contact centre 26 74 240
2019 Federal regulators 41 59 20
2019 Compliance, inspection and enforcement 32 68 750
2019 Access to information and privacy 26 74 20
2019 Administration and operations 29 71 160
2019 Human resources 34 66 55
2019 Financial management 22 78 30
2019 Information management 41 59 25
2019 Information technology 20 80 105
2019 Internal audit 28 72 20
2019 Data sciences 35 65 15
2019 Policy 29 71 35
2019 Project management 34 66 25
2019 Other services to the public 26 74 140
2019 None of the above 30 70 225

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 21 79 310
2024 Intelligence analysts 31 69 35
2024 Compliance, inspection and enforcement 24 76 690
2024 Communications or public affairs 21 79 35
2024 Access to information and privacy 22 78 25
2024 Security 37 63 50
2024 Administration and operations 24 76 230
2024 Human resources 26 74 85
2024 Financial management 26 74 40
2024 Information technology 33 67 95
2024 Internal audit 24 76 35
2024 Data sciences 23 77 20
2024 Policy 33 67 55
2024 Project management 32 68 90
2024 Other services to the public 22 78 145
2024 None of the above 25 75 215
2022 Client contact centre 18 82 350
2022 Federal regulators 36 64 35
2022 Compliance, inspection and enforcement 21 79 645
2022 Communications or public affairs 14 86 35
2022 Access to information and privacy 12 88 25
2022 Security 24 76 40
2022 Science and technology 27 73 15
2022 Legal services 24 76 10
2022 Administration and operations 25 75 170
2022 Human resources 22 78 60
2022 Financial management 22 78 35
2022 Information management 24 76 20
2022 Information technology 30 70 90
2022 Internal audit 14 86 30
2022 Evaluation 35 65 20
2022 Data sciences 28 72 15
2022 Policy 15 85 35
2022 Project management 21 79 70
2022 Other services to the public 26 74 125
2022 None of the above 27 73 160
2020 Client contact centre 15 85 250
2020 Compliance, inspection and enforcement 24 76 620
2020 Communications or public affairs 30 70 20
2020 Security 32 68 15
2020 Science and technology 30 70 15
2020 Administration and operations 21 79 140
2020 Human resources 18 82 55
2020 Financial management 23 77 40
2020 Information technology 29 71 95
2020 Policy 21 79 35
2020 Project management 34 66 45
2020 Other services to the public 19 81 125
2020 None of the above 19 81 170
2019 Client contact centre 20 80 240
2019 Compliance, inspection and enforcement 31 69 750
2019 Administration and operations 24 76 160
2019 Human resources 15 85 55
2019 Financial management 25 75 30
2019 Real property 37 63 15
2019 Information management 26 74 25
2019 Information technology 18 82 105
2019 Internal audit 29 71 20
2019 Policy 36 64 35
2019 Project management 24 76 25
2019 Other services to the public 29 71 140
2019 None of the above 18 82 225

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 3 97 310
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 5 95 690
2024 Legal services 0 100 15
2024 Administration and operations 4 96 230
2024 Human resources 14 86 85
2024 Financial management 15 85 40
2024 Real property 0 100 15
2024 Other services to the public 6 94 145
2024 None of the above 4 96 215
2022 Client contact centre 3 97 350
2022 Federal regulators 3 97 35
2022 Compliance, inspection and enforcement 3 97 645
2022 Communications or public affairs 6 94 35
2022 Access to information and privacy 0 100 25
2022 Security 0 100 40
2022 Science and technology 15 85 15
2022 Legal services 0 100 10
2022 Administration and operations 4 96 170
2022 Human resources 4 96 60
2022 Financial management 2 98 35
2022 Information management 0 100 20
2022 Information technology 7 93 90
2022 Internal audit 3 97 30
2022 Evaluation 8 92 20
2022 Data sciences 13 87 15
2022 Policy 3 97 35
2022 Project management 3 97 70
2022 Other services to the public 3 97 125
2022 None of the above 4 96 160
2020 Client contact centre 3 97 250
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 3 97 620
2020 Access to information and privacy 0 100 15
2020 Security 0 100 15
2020 Science and technology 0 100 15
2020 Financial management 0 100 40
2020 None of the above 7 93 170
2019 Client contact centre 4 96 240
2019 Compliance, inspection and enforcement 5 95 750
2019 Access to information and privacy 0 100 20
2019 Administration and operations 4 96 160
2019 Real property 0 100 15
2019 Internal audit 0 100 20
2019 Data sciences 0 100 15
2019 Project management 0 100 25
2019 Other services to the public 6 94 140
2019 None of the above 3 97 225

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 3 97 310
2024 Intelligence analysts 0 100 35
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 4 96 690
2024 Access to information and privacy 0 100 25
2024 Science and technology 0 100 20
2024 Legal services 0 100 15
2024 Administration and operations 3 97 230
2024 Human resources 7 93 85
2024 Real property 0 100 15
2024 Internal audit 0 100 35
2024 Evaluation 0 100 20
2022 Client contact centre 3 97 350
2022 Federal regulators 7 93 35
2022 Compliance, inspection and enforcement 2 98 645
2022 Communications or public affairs 0 100 35
2022 Access to information and privacy 0 100 25
2022 Security 0 100 40
2022 Science and technology 8 92 15
2022 Legal services 10 90 10
2022 Administration and operations 3 97 170
2022 Human resources 4 96 60
2022 Financial management 0 100 35
2022 Information management 0 100 20
2022 Information technology 1 99 90
2022 Internal audit 3 97 30
2022 Evaluation 13 87 20
2022 Data sciences 18 82 15
2022 Policy 10 90 35
2022 Project management 2 98 70
2022 Other services to the public 3 97 125
2022 None of the above 4 96 160
2020 Compliance, inspection and enforcement 2 98 620
2020 Communications or public affairs 0 100 20
2020 Security 0 100 15
2020 Science and technology 0 100 15
2020 Administration and operations 0 100 140
2020 Financial management 0 100 40
2020 Information management 0 100 20
2020 Internal audit 0 100 15
2020 Policy 0 100 35
2020 Project management 0 100 45
2019 Compliance, inspection and enforcement 3 97 750
2019 Communications or public affairs 0 100 15
2019 Human resources 0 100 55
2019 Financial management 0 100 30
2019 Real property 0 100 15
2019 Material management 0 100 10
2019 Information management 0 100 25
2019 Information technology 0 100 105
2019 Internal audit 0 100 20
2019 Project management 0 100 25

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 4 96 310
2024 Compliance, inspection and enforcement 7 93 690
2024 Security 16 84 50
2024 Administration and operations 6 94 230
2024 Human resources 6 94 85
2024 Financial management 11 89 40
2024 Real property 0 100 15
2024 Data sciences 0 100 20
2024 Project management 6 94 90
2024 Other services to the public 3 97 145
2024 None of the above 9 91 215
2022 Client contact centre 3 97 350
2022 Federal regulators 12 88 35
2022 Compliance, inspection and enforcement 4 96 645
2022 Communications or public affairs 3 97 35
2022 Access to information and privacy 3 97 25
2022 Security 7 93 40
2022 Science and technology 8 92 15
2022 Legal services 10 90 10
2022 Administration and operations 3 97 170
2022 Human resources 6 94 60
2022 Financial management 5 95 35
2022 Information management 0 100 20
2022 Information technology 0 100 90
2022 Internal audit 10 90 30
2022 Evaluation 0 100 20
2022 Data sciences 6 94 15
2022 Policy 3 97 35
2022 Project management 4 96 70
2022 Other services to the public 4 96 125
2022 None of the above 4 96 160
2020 Client contact centre 6 94 250
2020 Compliance, inspection and enforcement 6 94 620
2020 Access to information and privacy 0 100 15
2020 Administration and operations 7 93 140
2020 Human resources 0 100 55
2020 Information technology 5 95 95
2020 Internal audit 0 100 15
2020 Other services to the public 6 94 125
2020 None of the above 7 93 170
2019 Client contact centre 6 94 240
2019 Compliance, inspection and enforcement 6 94 750
2019 Communications or public affairs 0 100 15
2019 Access to information and privacy 0 100 20
2019 Administration and operations 7 93 160
2019 Real property 0 100 15
2019 Information technology 5 95 105
2019 Internal audit 0 100 20
2019 Project management 0 100 25
2019 Other services to the public 9 91 140
2019 None of the above 3 97 225

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 22 78 310
2024 Compliance, inspection and enforcement 17 83 690
2024 Communications or public affairs 13 87 35
2024 Access to information and privacy 27 73 25
2024 Security 21 79 50
2024 Legal services 0 100 15
2024 Administration and operations 17 83 230
2024 Human resources 16 84 85
2024 Financial management 26 74 40
2024 Information technology 8 92 95
2024 Policy 28 72 55
2024 Project management 12 88 90
2024 Other services to the public 13 87 145
2024 None of the above 14 86 215
2022 Client contact centre 11 89 350
2022 Federal regulators 27 73 35
2022 Compliance, inspection and enforcement 10 90 645
2022 Communications or public affairs 6 94 35
2022 Access to information and privacy 22 78 25
2022 Security 7 93 40
2022 Science and technology 14 86 15
2022 Legal services 10 90 10
2022 Administration and operations 10 90 170
2022 Human resources 9 91 60
2022 Financial management 16 84 35
2022 Information management 9 91 20
2022 Information technology 5 95 90
2022 Internal audit 3 97 30
2022 Evaluation 0 100 20
2022 Data sciences 5 95 15
2022 Policy 12 88 35
2022 Project management 9 91 70
2022 Other services to the public 10 90 125
2022 None of the above 10 90 160
2020 Client contact centre 14 86 250
2020 Federal regulators 30 70 20
2020 Compliance, inspection and enforcement 17 83 620
2020 Communications or public affairs 24 76 20
2020 Science and technology 35 65 15
2020 Administration and operations 14 86 140
2020 Human resources 17 83 55
2020 Information management 28 72 20
2020 Information technology 8 92 95
2020 Policy 14 86 35
2020 Project management 16 84 45
2020 Other services to the public 16 84 125
2020 None of the above 15 85 170
2019 Client contact centre 10 90 240
2019 Compliance, inspection and enforcement 11 89 750
2019 Administration and operations 14 86 160
2019 Human resources 12 88 55
2019 Financial management 15 85 30
2019 Real property 0 100 15
2019 Material management 0 100 10
2019 Information technology 9 91 105
2019 Data sciences 0 100 15
2019 Other services to the public 13 87 140
2019 None of the above 13 87 225

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 3 97 310
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 2 98 690
2024 Communications or public affairs 0 100 35
2024 Access to information and privacy 0 100 25
2024 Science and technology 0 100 20
2024 Administration and operations 3 97 230
2024 Financial management 0 100 40
2024 Information management 0 100 20
2024 Data sciences 0 100 20
2024 Other services to the public 5 95 145
2022 Client contact centre 3 97 350
2022 Federal regulators 3 97 35
2022 Compliance, inspection and enforcement 5 95 645
2022 Communications or public affairs 7 93 35
2022 Access to information and privacy 4 96 25
2022 Security 4 96 40
2022 Science and technology 0 100 15
2022 Legal services 8 92 10
2022 Administration and operations 7 93 170
2022 Human resources 3 97 60
2022 Financial management 5 95 35
2022 Information management 5 95 20
2022 Information technology 2 98 90
2022 Internal audit 11 89 30
2022 Evaluation 0 100 20
2022 Data sciences 0 100 15
2022 Policy 3 97 35
2022 Project management 1 99 70
2022 Other services to the public 6 94 125
2022 None of the above 6 94 160
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 1 99 620
2020 Communications or public affairs 0 100 20
2020 Security 0 100 15
2020 Science and technology 0 100 15
2020 Administration and operations 0 100 140
2020 Human resources 0 100 55
2020 Financial management 0 100 40
2020 Information management 0 100 20
2020 Information technology 0 100 95
2020 Internal audit 0 100 15
2020 Evaluation 0 100 10
2020 Project management 0 100 45
2019 Compliance, inspection and enforcement 1 99 750
2019 Communications or public affairs 0 100 15
2019 Access to information and privacy 0 100 20
2019 Human resources 0 100 55
2019 Real property 0 100 15
2019 Material management 0 100 10
2019 Information management 0 100 25
2019 Internal audit 0 100 20
2019 Data sciences 0 100 15
2019 Project management 0 100 25
2019 Other services to the public 0 100 140

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 25 75 310
2024 Intelligence analysts 28 72 35
2024 Federal regulators 46 54 15
2024 Compliance, inspection and enforcement 26 74 690
2024 Communications or public affairs 34 66 35
2024 Access to information and privacy 30 70 25
2024 Security 21 79 50
2024 Science and technology 27 73 20
2024 Administration and operations 30 70 230
2024 Human resources 31 69 85
2024 Financial management 31 69 40
2024 Information management 31 69 20
2024 Information technology 17 83 95
2024 Internal audit 30 70 35
2024 Evaluation 35 65 20
2024 Policy 29 71 55
2024 Project management 32 68 90
2024 Other services to the public 37 63 145
2024 None of the above 36 64 215
2022 Client contact centre 22 78 350
2022 Federal regulators 15 85 35
2022 Compliance, inspection and enforcement 20 80 645
2022 Communications or public affairs 19 81 35
2022 Access to information and privacy 18 82 25
2022 Security 7 93 40
2022 Science and technology 0 100 15
2022 Legal services 17 83 10
2022 Administration and operations 19 81 170
2022 Human resources 26 74 60
2022 Financial management 14 86 35
2022 Information management 9 91 20
2022 Information technology 5 95 90
2022 Internal audit 7 93 30
2022 Evaluation 32 68 20
2022 Data sciences 19 81 15
2022 Policy 27 73 35
2022 Project management 8 92 70
2022 Other services to the public 22 78 125
2022 None of the above 23 77 160
2020 Client contact centre 18 82 250
2020 Compliance, inspection and enforcement 19 81 620
2020 Security 33 67 15
2020 Administration and operations 18 82 140
2020 Human resources 27 73 55
2020 Financial management 15 85 40
2020 Information technology 15 85 95
2020 Policy 16 84 35
2020 Project management 12 88 45
2020 Other services to the public 19 81 125
2020 None of the above 14 86 170
2019 Client contact centre 18 82 240
2019 Compliance, inspection and enforcement 18 82 750
2019 Administration and operations 21 79 160
2019 Human resources 21 79 55
2019 Financial management 18 82 30
2019 Information management 18 82 25
2019 Information technology 16 84 105
2019 Policy 20 80 35
2019 Other services to the public 16 84 140
2019 None of the above 18 82 225

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 0 100 310
2024 Intelligence analysts 0 100 35
2024 Federal regulators 0 100 15
2024 Communications or public affairs 0 100 35
2024 Science and technology 0 100 20
2024 Legal services 0 100 15
2024 Human resources 0 100 85
2024 Financial management 0 100 40
2024 Real property 0 100 15
2024 Information management 0 100 20
2024 Information technology 0 100 95
2024 Internal audit 0 100 35
2024 Evaluation 0 100 20
2024 Data sciences 0 100 20
2024 Policy 0 100 55
2024 Other services to the public 0 100 145
2022 Client contact centre 1 99 350
2022 Federal regulators 0 100 35
2022 Compliance, inspection and enforcement 0 100 645
2022 Communications or public affairs 0 100 35
2022 Access to information and privacy 0 100 25
2022 Security 0 100 40
2022 Science and technology 0 100 15
2022 Legal services 0 100 10
2022 Administration and operations 1 99 170
2022 Human resources 0 100 60
2022 Financial management 0 100 35
2022 Information management 0 100 20
2022 Information technology 0 100 90
2022 Internal audit 0 100 30
2022 Evaluation 0 100 20
2022 Data sciences 0 100 15
2022 Policy 0 100 35
2022 Project management 0 100 70
2022 Other services to the public 0 100 125
2022 None of the above 2 98 160
2020 Client contact centre 0 100 250
2020 Federal regulators 0 100 20
2020 Communications or public affairs 0 100 20
2020 Access to information and privacy 0 100 15
2020 Security 0 100 15
2020 Science and technology 0 100 15
2020 Human resources 0 100 55
2020 Financial management 0 100 40
2020 Information management 0 100 20
2020 Information technology 0 100 95
2020 Internal audit 0 100 15
2020 Evaluation 0 100 10
2020 Policy 0 100 35
2020 Project management 0 100 45
2020 None of the above 0 100 170
2019 Client contact centre 0 100 240
2019 Federal regulators 0 100 20
2019 Compliance, inspection and enforcement 0 100 750
2019 Communications or public affairs 0 100 15
2019 Access to information and privacy 0 100 20
2019 Administration and operations 0 100 160
2019 Human resources 0 100 55
2019 Financial management 0 100 30
2019 Real property 0 100 15
2019 Material management 0 100 10
2019 Information management 0 100 25
2019 Information technology 0 100 105
2019 Internal audit 0 100 20
2019 Data sciences 0 100 15
2019 Policy 0 100 35
2019 Project management 0 100 25
2019 Other services to the public 0 100 140

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 24 76 320
2024 Intelligence analysts 36 64 35
2024 Compliance, inspection and enforcement 25 75 700
2024 Communications or public affairs 34 66 35
2024 Access to information and privacy 36 64 25
2024 Security 26 74 50
2024 Administration and operations 23 77 230
2024 Human resources 36 64 85
2024 Real property 43 57 15
2024 Information management 22 78 20
2024 Information technology 23 77 100
2024 Internal audit 28 72 40
2024 Evaluation 29 71 20
2024 Policy 27 73 55
2024 Project management 24 76 90
2024 Other services to the public 27 73 150
2024 None of the above 21 79 220
2022 Client contact centre 27 73 350
2022 Federal regulators 34 66 35
2022 Compliance, inspection and enforcement 26 74 645
2022 Communications or public affairs 26 74 35
2022 Access to information and privacy 32 68 25
2022 Security 28 72 40
2022 Science and technology 28 72 15
2022 Legal services 26 74 10
2022 Administration and operations 38 62 170
2022 Human resources 40 60 60
2022 Financial management 27 73 35
2022 Information management 27 73 20
2022 Information technology 21 79 95
2022 Internal audit 30 70 30
2022 Evaluation 13 87 20
2022 Data sciences 22 78 15
2022 Policy 32 68 35
2022 Project management 27 73 70
2022 Other services to the public 27 73 125
2022 None of the above 27 73 160
2020 Client contact centre 34 66 250
2020 Compliance, inspection and enforcement 28 72 620
2020 Communications or public affairs 35 65 20
2020 Access to information and privacy 50 50 15
2020 Science and technology 47 53 15
2020 Administration and operations 31 69 140
2020 Human resources 37 63 55
2020 Financial management 23 77 40
2020 Information technology 23 77 95
2020 Policy 24 76 35
2020 Project management 23 77 45
2020 Other services to the public 22 78 125
2020 None of the above 29 71 170
2019 Client contact centre 26 74 240
2019 Federal regulators 23 77 20
2019 Compliance, inspection and enforcement 26 74 745
2019 Communications or public affairs 44 56 15
2019 Access to information and privacy 39 61 20
2019 Administration and operations 27 73 160
2019 Human resources 22 78 55
2019 Financial management 23 77 30
2019 Real property 39 61 15
2019 Information management 29 71 25
2019 Information technology 31 69 105
2019 Internal audit 43 57 20
2019 Policy 29 71 35
2019 Project management 35 65 25
2019 Other services to the public 25 75 140
2019 None of the above 22 78 225

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 7 93 320
2024 Compliance, inspection and enforcement 10 90 700
2024 Communications or public affairs 13 87 35
2024 Science and technology 0 100 20
2024 Administration and operations 11 89 230
2024 Human resources 21 79 85
2024 Information technology 12 88 100
2024 Evaluation 0 100 20
2024 Data sciences 0 100 20
2024 Project management 5 95 90
2024 Other services to the public 11 89 150
2024 None of the above 8 92 220
2022 Client contact centre 9 91 350
2022 Federal regulators 3 97 35
2022 Compliance, inspection and enforcement 9 91 645
2022 Communications or public affairs 12 88 35
2022 Access to information and privacy 0 100 25
2022 Security 7 93 40
2022 Science and technology 7 93 15
2022 Legal services 8 92 10
2022 Administration and operations 12 88 170
2022 Human resources 10 90 60
2022 Financial management 11 89 35
2022 Information management 26 74 20
2022 Information technology 8 92 95
2022 Internal audit 4 96 30
2022 Evaluation 0 100 20
2022 Data sciences 16 84 15
2022 Policy 19 81 35
2022 Project management 8 92 70
2022 Other services to the public 10 90 125
2022 None of the above 11 89 160
2020 Client contact centre 15 85 250
2020 Compliance, inspection and enforcement 12 88 620
2020 Communications or public affairs 25 75 20
2020 Administration and operations 16 84 140
2020 Human resources 24 76 55
2020 Information technology 13 87 95
2020 Internal audit 0 100 15
2020 Policy 14 86 35
2020 Project management 21 79 45
2020 Other services to the public 14 86 125
2020 None of the above 15 85 170
2019 Client contact centre 12 88 240
2019 Compliance, inspection and enforcement 11 89 745
2019 Administration and operations 14 86 160
2019 Financial management 19 81 30
2019 Material management 0 100 10
2019 Information management 22 78 25
2019 Information technology 12 88 105
2019 Policy 15 85 35
2019 Other services to the public 12 88 140
2019 None of the above 10 90 225

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 4 96 320
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 2 98 700
2024 Science and technology 0 100 20
2024 Administration and operations 2 98 230
2024 Information technology 0 100 100
2024 Evaluation 0 100 20
2024 Data sciences 0 100 20
2024 Policy 0 100 55
2024 None of the above 2 98 220
2022 Client contact centre 3 97 350
2022 Federal regulators 3 97 35
2022 Compliance, inspection and enforcement 3 97 645
2022 Communications or public affairs 3 97 35
2022 Access to information and privacy 7 93 25
2022 Security 3 97 40
2022 Science and technology 15 85 15
2022 Legal services 8 92 10
2022 Administration and operations 4 96 170
2022 Human resources 3 97 60
2022 Financial management 5 95 35
2022 Information management 9 91 20
2022 Information technology 6 94 95
2022 Internal audit 6 94 30
2022 Evaluation 0 100 20
2022 Data sciences 0 100 15
2022 Policy 6 94 35
2022 Project management 0 100 70
2022 Other services to the public 5 95 125
2022 None of the above 3 97 160
2020 Compliance, inspection and enforcement 2 98 620
2020 Access to information and privacy 0 100 15
2020 Human resources 9 91 55
2020 Financial management 0 100 40
2020 Information technology 5 95 95
2020 Evaluation 0 100 10
2020 Other services to the public 4 96 125
2020 None of the above 5 95 170
2019 Client contact centre 3 97 240
2019 Federal regulators 0 100 20
2019 Compliance, inspection and enforcement 2 98 745
2019 Access to information and privacy 0 100 20
2019 Administration and operations 4 96 160
2019 Financial management 0 100 30
2019 Material management 0 100 10
2019 Data sciences 0 100 15
2019 Project management 0 100 25

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 19 81 320
2024 Intelligence analysts 24 76 35
2024 Compliance, inspection and enforcement 20 80 700
2024 Communications or public affairs 18 82 35
2024 Access to information and privacy 29 71 25
2024 Security 23 77 50
2024 Administration and operations 15 85 230
2024 Financial management 17 83 40
2024 Information management 23 77 20
2024 Information technology 6 94 100
2024 Internal audit 14 86 40
2024 Data sciences 0 100 20
2024 Policy 20 80 55
2024 Project management 8 92 90
2024 Other services to the public 17 83 150
2024 None of the above 13 87 220
2022 Client contact centre 17 83 350
2022 Federal regulators 22 78 35
2022 Compliance, inspection and enforcement 21 79 645
2022 Communications or public affairs 3 97 35
2022 Access to information and privacy 24 76 25
2022 Security 9 91 40
2022 Science and technology 15 85 15
2022 Legal services 34 66 10
2022 Administration and operations 20 80 170
2022 Human resources 14 86 60
2022 Financial management 11 89 35
2022 Information management 19 81 20
2022 Information technology 11 89 95
2022 Internal audit 23 77 30
2022 Evaluation 14 86 20
2022 Data sciences 6 94 15
2022 Policy 21 79 35
2022 Project management 14 86 70
2022 Other services to the public 23 77 125
2022 None of the above 24 76 160
2020 Client contact centre 18 82 250
2020 Federal regulators 30 70 20
2020 Compliance, inspection and enforcement 25 75 620
2020 Communications or public affairs 30 70 20
2020 Science and technology 29 71 15
2020 Administration and operations 21 79 140
2020 Information technology 18 82 95
2020 Policy 24 76 35
2020 Other services to the public 22 78 125
2020 None of the above 21 79 170
2019 Client contact centre 18 82 240
2019 Federal regulators 27 73 20
2019 Compliance, inspection and enforcement 24 76 745
2019 Administration and operations 15 85 160
2019 Information management 26 74 25
2019 Information technology 21 79 105
2019 Policy 18 82 35
2019 Other services to the public 20 80 140
2019 None of the above 18 82 225

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 4 96 320
2024 Intelligence analysts 0 100 35
2024 Federal regulators 0 100 15
2024 Compliance, inspection and enforcement 6 94 700
2024 Science and technology 0 100 20
2024 Legal services 0 100 15
2024 Administration and operations 2 98 230
2024 Human resources 10 90 85
2024 Financial management 0 100 40
2024 Information management 0 100 20
2024 Evaluation 0 100 20
2024 Other services to the public 5 95 150
2024 None of the above 3 97 220
2022 Client contact centre 4 96 350
2022 Federal regulators 2 98 35
2022 Compliance, inspection and enforcement 3 97 645
2022 Communications or public affairs 5 95 35
2022 Access to information and privacy 4 96 25
2022 Security 0 100 40
2022 Science and technology 7 93 15
2022 Legal services 8 92 10
2022 Administration and operations 3 97 170
2022 Human resources 0 100 60
2022 Financial management 5 95 35
2022 Information management 0 100 20
2022 Information technology 1 99 95
2022 Internal audit 0 100 30
2022 Evaluation 5 95 20
2022 Data sciences 0 100 15
2022 Policy 6 94 35
2022 Project management 0 100 70
2022 Other services to the public 2 98 125
2022 None of the above 3 97 160
2020 Client contact centre 4 96 250
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 5 95 620
2020 Administration and operations 4 96 140
2020 Information management 0 100 20
2020 Information technology 8 92 95
2020 Internal audit 0 100 15
2020 Evaluation 0 100 10
2020 Other services to the public 4 96 125
2020 None of the above 7 93 170
2019 Client contact centre 5 95 240
2019 Compliance, inspection and enforcement 4 96 745
2019 Administration and operations 5 95 160
2019 Financial management 0 100 30
2019 Material management 0 100 10
2019 Information technology 5 95 105
2019 Other services to the public 6 94 140
2019 None of the above 4 96 225

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 6 94 320
2024 Compliance, inspection and enforcement 7 93 700
2024 Communications or public affairs 0 100 35
2024 Administration and operations 6 94 230
2024 Human resources 6 94 85
2024 Internal audit 0 100 40
2024 Data sciences 0 100 20
2024 Other services to the public 11 89 150
2024 None of the above 5 95 220
2022 Client contact centre 8 92 350
2022 Federal regulators 11 89 35
2022 Compliance, inspection and enforcement 14 86 645
2022 Communications or public affairs 14 86 35
2022 Access to information and privacy 10 90 25
2022 Security 11 89 40
2022 Science and technology 7 93 15
2022 Legal services 8 92 10
2022 Administration and operations 10 90 170
2022 Human resources 7 93 60
2022 Financial management 6 94 35
2022 Information management 5 95 20
2022 Information technology 3 97 95
2022 Internal audit 12 88 30
2022 Evaluation 5 95 20
2022 Data sciences 0 100 15
2022 Policy 6 94 35
2022 Project management 5 95 70
2022 Other services to the public 13 87 125
2022 None of the above 13 87 160
2020 Client contact centre 3 97 250
2020 Compliance, inspection and enforcement 9 91 620
2020 Administration and operations 7 93 140
2020 Internal audit 0 100 15
2020 Other services to the public 7 93 125
2020 None of the above 5 95 170
2019 Client contact centre 3 97 240
2019 Compliance, inspection and enforcement 8 92 745
2019 Access to information and privacy 0 100 20
2019 Administration and operations 8 92 160
2019 Financial management 0 100 30
2019 Real property 0 100 15
2019 Material management 0 100 10
2019 Data sciences 0 100 15
2019 Policy 0 100 35
2019 Other services to the public 6 94 140
2019 None of the above 4 96 225

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 6 94 320
2024 Compliance, inspection and enforcement 4 96 700
2024 Communications or public affairs 0 100 35
2024 Legal services 0 100 15
2024 Administration and operations 5 95 230
2024 Human resources 10 90 85
2024 Information technology 6 94 100
2024 Evaluation 0 100 20
2024 Project management 9 91 90
2024 Other services to the public 9 91 150
2024 None of the above 5 95 220
2022 Client contact centre 8 92 350
2022 Federal regulators 9 91 35
2022 Compliance, inspection and enforcement 3 97 645
2022 Communications or public affairs 6 94 35
2022 Access to information and privacy 4 96 25
2022 Security 2 98 40
2022 Science and technology 0 100 15
2022 Legal services 16 84 10
2022 Administration and operations 7 93 170
2022 Human resources 1 99 60
2022 Financial management 3 97 35
2022 Information management 5 95 20
2022 Information technology 4 96 95
2022 Internal audit 0 100 30
2022 Evaluation 0 100 20
2022 Data sciences 11 89 15
2022 Policy 3 97 35
2022 Project management 1 99 70
2022 Other services to the public 5 95 125
2022 None of the above 3 97 160
2020 Client contact centre 8 92 250
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 6 94 620
2020 Administration and operations 10 90 140
2020 Human resources 11 89 55
2020 Financial management 13 87 40
2020 Information technology 10 90 95
2020 Evaluation 0 100 10
2020 Other services to the public 6 94 125
2020 None of the above 6 94 170
2019 Client contact centre 13 87 240
2019 Compliance, inspection and enforcement 6 94 745
2019 Administration and operations 6 94 160
2019 Human resources 11 89 55
2019 Information management 19 81 25
2019 Information technology 7 93 105
2019 Other services to the public 9 91 140
2019 None of the above 8 92 225

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 9 91 320
2024 Compliance, inspection and enforcement 6 94 700
2024 Legal services 0 100 15
2024 Administration and operations 6 94 230
2024 Human resources 7 93 85
2024 Information technology 7 93 100
2024 Policy 11 89 55
2024 Project management 8 92 90
2024 Other services to the public 8 92 150
2024 None of the above 7 93 220
2022 Client contact centre 6 94 350
2022 Federal regulators 6 94 35
2022 Compliance, inspection and enforcement 7 93 645
2022 Communications or public affairs 6 94 35
2022 Access to information and privacy 8 92 25
2022 Security 5 95 40
2022 Science and technology 15 85 15
2022 Legal services 9 91 10
2022 Administration and operations 5 95 170
2022 Human resources 3 97 60
2022 Financial management 9 91 35
2022 Information management 6 94 20
2022 Information technology 12 88 95
2022 Internal audit 21 79 30
2022 Evaluation 5 95 20
2022 Data sciences 11 89 15
2022 Policy 8 92 35
2022 Project management 12 88 70
2022 Other services to the public 14 86 125
2022 None of the above 10 90 160
2020 Client contact centre 6 94 250
2020 Federal regulators 0 100 20
2020 Compliance, inspection and enforcement 6 94 620
2020 Access to information and privacy 0 100 15
2020 Administration and operations 6 94 140
2020 Information technology 7 93 95
2020 Internal audit 0 100 15
2020 Project management 11 89 45
2020 Other services to the public 8 92 125
2020 None of the above 9 91 170
2019 Client contact centre 10 90 240
2019 Compliance, inspection and enforcement 5 95 745
2019 Administration and operations 5 95 160
2019 Material management 0 100 10
2019 Information technology 8 92 105
2019 Data sciences 0 100 15
2019 Other services to the public 9 91 140
2019 None of the above 7 93 225

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 56 44 320
2024 Intelligence analysts 54 46 35
2024 Federal regulators 60 40 15
2024 Compliance, inspection and enforcement 54 46 700
2024 Communications or public affairs 52 48 35
2024 Access to information and privacy 51 49 25
2024 Security 59 41 50
2024 Science and technology 55 45 20
2024 Legal services 80 20 15
2024 Administration and operations 59 41 230
2024 Human resources 48 52 85
2024 Financial management 58 42 40
2024 Real property 37 63 15
2024 Information management 61 39 20
2024 Information technology 61 39 100
2024 Internal audit 57 43 40
2024 Evaluation 62 38 20
2024 Data sciences 60 40 20
2024 Policy 56 44 55
2024 Project management 60 40 90
2024 Other services to the public 52 48 150
2024 None of the above 60 40 220
2022 Client contact centre 52 48 350
2022 Federal regulators 45 55 35
2022 Compliance, inspection and enforcement 52 48 645
2022 Communications or public affairs 54 46 35
2022 Access to information and privacy 50 50 25
2022 Security 58 42 40
2022 Science and technology 64 36 15
2022 Legal services 40 60 10
2022 Administration and operations 45 55 170
2022 Human resources 52 48 60
2022 Financial management 56 44 35
2022 Information management 43 57 20
2022 Information technology 62 38 95
2022 Internal audit 41 59 30
2022 Evaluation 73 27 20
2022 Data sciences 56 44 15
2022 Policy 51 49 35
2022 Project management 61 39 70
2022 Other services to the public 49 51 125
2022 None of the above 54 46 160
2020 Client contact centre 43 57 250
2020 Federal regulators 50 50 20
2020 Compliance, inspection and enforcement 50 50 620
2020 Communications or public affairs 30 70 20
2020 Access to information and privacy 44 56 15
2020 Security 39 61 15
2020 Science and technology 29 71 15
2020 Administration and operations 44 56 140
2020 Human resources 46 54 55
2020 Financial management 56 44 40
2020 Information management 55 45 20
2020 Information technology 51 49 95
2020 Evaluation 50 50 10
2020 Policy 54 46 35
2020 Project management 56 44 45
2020 Other services to the public 52 48 125
2020 None of the above 46 54 170
2019 Client contact centre 45 55 240
2019 Federal regulators 32 68 20
2019 Compliance, inspection and enforcement 53 47 745
2019 Communications or public affairs 38 62 15
2019 Access to information and privacy 36 64 20
2019 Administration and operations 53 47 160
2019 Human resources 54 46 55
2019 Financial management 57 43 30
2019 Information management 37 63 25
2019 Information technology 52 48 105
2019 Internal audit 31 69 20
2019 Data sciences 62 38 15
2019 Policy 62 38 35
2019 Project management 55 45 25
2019 Other services to the public 52 48 140
2019 None of the above 54 46 225

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 8 92 300
2024 Federal regulators 0 100 10
2024 Compliance, inspection and enforcement 4 96 645
2024 Science and technology 0 100 15
2024 Human resources 7 93 80
2024 Other services to the public 5 95 135
2024 None of the above 4 96 205
2022 Client contact centre 9 91 320
2022 Federal regulators 6 94 30
2022 Compliance, inspection and enforcement 3 97 555
2022 Communications or public affairs 3 97 30
2022 Access to information and privacy 5 95 25
2022 Security 8 92 35
2022 Science and technology 0 100 15
2022 Legal services 12 88 10
2022 Administration and operations 8 92 150
2022 Human resources 5 95 55
2022 Financial management 6 94 35
2022 Information management 0 100 20
2022 Information technology 4 96 90
2022 Internal audit 4 96 25
2022 Evaluation 0 100 20
2022 Data sciences 5 95 15
2022 Policy 0 100 30
2022 Project management 1 99 65
2022 Other services to the public 2 98 105
2022 None of the above 4 96 140
2020 Client contact centre 7 93 245
2020 Compliance, inspection and enforcement 5 95 565
2020 Administration and operations 7 93 130
2020 Other services to the public 5 95 115
2020 None of the above 8 92 160
2019 Client contact centre 12 88 215
2019 Compliance, inspection and enforcement 7 93 660
2019 Administration and operations 5 95 140
2019 Financial management 0 100 30
2019 Other services to the public 8 92 120
2019 None of the above 4 96 200

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 13 87 300
2024 Intelligence analysts 0 100 35
2024 Compliance, inspection and enforcement 9 91 645
2024 Administration and operations 11 89 215
2024 Human resources 17 83 80
2024 Financial management 16 84 40
2024 Information technology 13 87 100
2024 Internal audit 13 87 40
2024 Policy 10 90 50
2024 Project management 12 88 85
2024 Other services to the public 15 85 135
2024 None of the above 11 89 205
2022 Client contact centre 14 86 320
2022 Federal regulators 4 96 30
2022 Compliance, inspection and enforcement 10 90 555
2022 Communications or public affairs 25 75 30
2022 Access to information and privacy 12 88 25
2022 Security 3 97 35
2022 Science and technology 8 92 15
2022 Legal services 0 100 10
2022 Administration and operations 9 91 150
2022 Human resources 5 95 55
2022 Financial management 21 79 35
2022 Information management 0 100 20
2022 Information technology 18 82 90
2022 Internal audit 4 96 25
2022 Evaluation 13 87 20
2022 Data sciences 0 100 15
2022 Policy 21 79 30
2022 Project management 11 89 65
2022 Other services to the public 15 85 105
2022 None of the above 10 90 140
2020 Client contact centre 14 86 245
2020 Compliance, inspection and enforcement 11 89 565
2020 Administration and operations 13 87 130
2020 Internal audit 0 100 15
2020 Other services to the public 12 88 115
2020 None of the above 11 89 160
2019 Client contact centre 16 84 215
2019 Compliance, inspection and enforcement 14 86 660
2019 Administration and operations 14 86 140
2019 Real property 0 100 10
2019 Material management 0 100 10
2019 Policy 14 86 35
2019 Other services to the public 16 84 120
2019 None of the above 12 88 200

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 3 97 300
2024 Intelligence analysts 0 100 35
2024 Federal regulators 0 100 10
2024 Compliance, inspection and enforcement 3 97 645
2024 Science and technology 0 100 15
2024 Legal services 0 100 15
2024 Financial management 0 100 40
2024 Information management 0 100 20
2024 Data sciences 0 100 20
2024 None of the above 3 97 205
2022 Client contact centre 5 95 320
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 3 97 555
2022 Communications or public affairs 3 97 30
2022 Access to information and privacy 4 96 25
2022 Security 3 97 35
2022 Science and technology 0 100 15
2022 Legal services 0 100 10
2022 Administration and operations 6 94 150
2022 Human resources 2 98 55
2022 Financial management 3 97 35
2022 Information management 0 100 20
2022 Information technology 3 97 90
2022 Internal audit 0 100 25
2022 Evaluation 4 96 20
2022 Data sciences 5 95 15
2022 Policy 5 95 30
2022 Project management 0 100 65
2022 Other services to the public 1 99 105
2022 None of the above 1 99 140
2020 Client contact centre 3 97 245
2020 Compliance, inspection and enforcement 4 96 565
2020 None of the above 3 97 160
2019 Client contact centre 4 96 215
2019 Compliance, inspection and enforcement 3 97 660
2019 Policy 0 100 35
2019 None of the above 3 97 200

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 10
2024 Compliance, inspection and enforcement 2 98 645
2024 Science and technology 0 100 15
2024 Human resources 8 92 80
2024 Information management 0 100 20
2024 Data sciences 0 100 20
2022 Client contact centre 2 98 320
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 1 99 555
2022 Communications or public affairs 3 97 30
2022 Access to information and privacy 0 100 25
2022 Security 0 100 35
2022 Science and technology 0 100 15
2022 Legal services 0 100 10
2022 Administration and operations 3 97 150
2022 Human resources 0 100 55
2022 Financial management 0 100 35
2022 Information management 8 92 20
2022 Information technology 0 100 90
2022 Internal audit 0 100 25
2022 Evaluation 0 100 20
2022 Data sciences 11 89 15
2022 Policy 0 100 30
2022 Project management 0 100 65
2022 Other services to the public 0 100 105
2022 None of the above 1 99 140
2020 Client contact centre 4 96 245
2020 Compliance, inspection and enforcement 2 98 565
2020 Internal audit 0 100 15
2019 Client contact centre 3 97 215
2019 Compliance, inspection and enforcement 2 98 660
2019 Financial management 0 100 30
2019 Material management 0 100 10
2019 Policy 0 100 35

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 2 98 300
2024 Intelligence analysts 0 100 35
2024 Compliance, inspection and enforcement 3 97 645
2024 Communications or public affairs 0 100 35
2024 Access to information and privacy 0 100 20
2024 Security 0 100 45
2024 Human resources 6 94 80
2024 Real property 0 100 15
2024 Data sciences 0 100 20
2022 Client contact centre 1 99 320
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 4 96 555
2022 Communications or public affairs 0 100 30
2022 Access to information and privacy 0 100 25
2022 Security 0 100 35
2022 Science and technology 0 100 15
2022 Legal services 0 100 10
2022 Administration and operations 4 96 150
2022 Human resources 1 99 55
2022 Financial management 0 100 35
2022 Information management 0 100 20
2022 Information technology 2 98 90
2022 Internal audit 8 92 25
2022 Evaluation 0 100 20
2022 Data sciences 0 100 15
2022 Policy 3 97 30
2022 Project management 0 100 65
2022 Other services to the public 0 100 105
2022 None of the above 2 98 140
2020 Client contact centre 4 96 245
2020 Compliance, inspection and enforcement 3 97 565
2020 Internal audit 0 100 15
2020 None of the above 3 97 160
2019 Client contact centre 4 96 215
2019 Compliance, inspection and enforcement 3 97 660
2019 Access to information and privacy 0 100 15
2019 Financial management 0 100 30
2019 Material management 0 100 10
2019 Data sciences 0 100 15
2019 Policy 0 100 35
2019 Other services to the public 7 93 120

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 4 96 300
2024 Federal regulators 0 100 10
2024 Compliance, inspection and enforcement 3 97 645
2024 Access to information and privacy 0 100 20
2024 Science and technology 0 100 15
2024 Legal services 0 100 15
2024 Administration and operations 5 95 215
2024 Human resources 6 94 80
2024 Information management 0 100 20
2024 Internal audit 0 100 40
2024 Evaluation 0 100 20
2024 Data sciences 0 100 20
2024 Other services to the public 4 96 135
2024 None of the above 3 97 205
2022 Client contact centre 3 97 320
2022 Federal regulators 3 97 30
2022 Compliance, inspection and enforcement 5 95 555
2022 Communications or public affairs 0 100 30
2022 Access to information and privacy 0 100 25
2022 Security 0 100 35
2022 Science and technology 7 93 15
2022 Legal services 0 100 10
2022 Administration and operations 3 97 150
2022 Human resources 10 90 55
2022 Financial management 6 94 35
2022 Information management 0 100 20
2022 Information technology 5 95 90
2022 Internal audit 0 100 25
2022 Evaluation 4 96 20
2022 Data sciences 0 100 15
2022 Policy 0 100 30
2022 Project management 3 97 65
2022 Other services to the public 5 95 105
2022 None of the above 3 97 140
2020 Client contact centre 5 95 245
2020 Compliance, inspection and enforcement 5 95 565
2020 Administration and operations 4 96 130
2020 Internal audit 0 100 15
2020 None of the above 5 95 160
2019 Client contact centre 3 97 215
2019 Compliance, inspection and enforcement 2 98 660
2019 Access to information and privacy 0 100 15
2019 Administration and operations 5 95 140
2019 Financial management 0 100 30
2019 Material management 0 100 10
2019 Other services to the public 6 94 120
2019 None of the above 2 98 200

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 3 97 300
2024 Compliance, inspection and enforcement 6 94 645
2024 Legal services 0 100 15
2024 Administration and operations 7 93 215
2024 Human resources 7 93 80
2024 Information technology 5 95 100
2024 Data sciences 0 100 20
2024 Project management 10 90 85
2024 Other services to the public 7 93 135
2024 None of the above 6 94 205
2022 Client contact centre 4 96 320
2022 Federal regulators 3 97 30
2022 Compliance, inspection and enforcement 9 91 555
2022 Communications or public affairs 13 87 30
2022 Access to information and privacy 4 96 25
2022 Security 14 86 35
2022 Science and technology 8 92 15
2022 Legal services 9 91 10
2022 Administration and operations 8 92 150
2022 Human resources 12 88 55
2022 Financial management 12 88 35
2022 Information management 18 82 20
2022 Information technology 9 91 90
2022 Internal audit 9 91 25
2022 Evaluation 23 77 20
2022 Data sciences 16 84 15
2022 Policy 12 88 30
2022 Project management 15 85 65
2022 Other services to the public 8 92 105
2022 None of the above 7 93 140
2020 Compliance, inspection and enforcement 6 94 565
2020 Administration and operations 10 90 130
2020 Other services to the public 5 95 115
2020 None of the above 6 94 160
2019 Client contact centre 5 95 215
2019 Compliance, inspection and enforcement 5 95 660
2019 Administration and operations 6 94 140
2019 Material management 0 100 10
2019 Other services to the public 8 92 120
2019 None of the above 7 93 200

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 13 87 300
2024 Intelligence analysts 16 84 35
2024 Federal regulators 0 100 10
2024 Compliance, inspection and enforcement 12 88 645
2024 Communications or public affairs 19 81 35
2024 Security 11 89 45
2024 Administration and operations 12 88 215
2024 Human resources 10 90 80
2024 Real property 0 100 15
2024 Information technology 11 89 100
2024 Internal audit 21 79 40
2024 Evaluation 0 100 20
2024 Policy 15 85 50
2024 Project management 7 93 85
2024 Other services to the public 13 87 135
2024 None of the above 13 87 205
2022 Client contact centre 15 85 320
2022 Federal regulators 9 91 30
2022 Compliance, inspection and enforcement 12 88 555
2022 Communications or public affairs 9 91 30
2022 Access to information and privacy 17 83 25
2022 Security 9 91 35
2022 Science and technology 8 92 15
2022 Legal services 10 90 10
2022 Administration and operations 14 86 150
2022 Human resources 12 88 55
2022 Financial management 6 94 35
2022 Information management 4 96 20
2022 Information technology 16 84 90
2022 Internal audit 8 92 25
2022 Evaluation 37 63 20
2022 Data sciences 5 95 15
2022 Policy 16 84 30
2022 Project management 11 89 65
2022 Other services to the public 15 85 105
2022 None of the above 10 90 140
2020 Client contact centre 10 90 245
2020 Compliance, inspection and enforcement 10 90 565
2020 Administration and operations 12 88 130
2020 Other services to the public 13 87 115
2020 None of the above 13 87 160
2019 Client contact centre 10 90 215
2019 Compliance, inspection and enforcement 9 91 660
2019 Access to information and privacy 0 100 15
2019 Administration and operations 8 92 140
2019 Material management 0 100 10
2019 Other services to the public 7 93 120
2019 None of the above 5 95 200

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 9 91 300
2024 Intelligence analysts 18 82 35
2024 Federal regulators 0 100 10
2024 Compliance, inspection and enforcement 12 88 645
2024 Communications or public affairs 21 79 35
2024 Security 15 85 45
2024 Legal services 0 100 15
2024 Administration and operations 10 90 215
2024 Human resources 13 87 80
2024 Information technology 9 91 100
2024 Internal audit 19 81 40
2024 Data sciences 22 78 20
2024 Policy 9 91 50
2024 Project management 6 94 85
2024 Other services to the public 5 95 135
2024 None of the above 10 90 205
2022 Client contact centre 10 90 320
2022 Federal regulators 0 100 30
2022 Compliance, inspection and enforcement 13 87 555
2022 Communications or public affairs 12 88 30
2022 Access to information and privacy 4 96 25
2022 Security 9 91 35
2022 Science and technology 8 92 15
2022 Legal services 0 100 10
2022 Administration and operations 10 90 150
2022 Human resources 4 96 55
2022 Financial management 8 92 35
2022 Information management 9 91 20
2022 Information technology 12 88 90
2022 Internal audit 0 100 25
2022 Evaluation 19 81 20
2022 Data sciences 5 95 15
2022 Policy 16 84 30
2022 Project management 12 88 65
2022 Other services to the public 8 92 105
2022 None of the above 6 94 140
2020 Client contact centre 10 90 245
2020 Compliance, inspection and enforcement 13 87 565
2020 Administration and operations 9 91 130
2020 Internal audit 0 100 15
2020 Other services to the public 11 89 115
2020 None of the above 17 83 160
2019 Client contact centre 7 93 215
2019 Compliance, inspection and enforcement 9 91 660
2019 Access to information and privacy 0 100 15
2019 Administration and operations 9 91 140
2019 Material management 0 100 10
2019 Policy 15 85 35
2019 Other services to the public 8 92 120
2019 None of the above 9 91 200

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 17 83 300
2024 Intelligence analysts 17 83 35
2024 Compliance, inspection and enforcement 27 73 645
2024 Communications or public affairs 36 64 35
2024 Security 20 80 45
2024 Science and technology 29 71 15
2024 Legal services 0 100 15
2024 Administration and operations 26 74 215
2024 Human resources 35 65 80
2024 Financial management 29 71 40
2024 Information management 32 68 20
2024 Information technology 22 78 100
2024 Internal audit 23 77 40
2024 Evaluation 29 71 20
2024 Data sciences 27 73 20
2024 Policy 34 66 50
2024 Project management 23 77 85
2024 Other services to the public 24 76 135
2024 None of the above 19 81 205
2022 Client contact centre 16 84 320
2022 Federal regulators 20 80 30
2022 Compliance, inspection and enforcement 21 79 555
2022 Communications or public affairs 29 71 30
2022 Access to information and privacy 16 84 25
2022 Security 8 92 35
2022 Science and technology 15 85 15
2022 Legal services 29 71 10
2022 Administration and operations 22 78 150
2022 Human resources 24 76 55
2022 Financial management 12 88 35
2022 Information management 4 96 20
2022 Information technology 24 76 90
2022 Internal audit 20 80 25
2022 Evaluation 26 74 20
2022 Data sciences 11 89 15
2022 Policy 29 71 30
2022 Project management 20 80 65
2022 Other services to the public 15 85 105
2022 None of the above 16 84 140
2020 Client contact centre 20 80 245
2020 Compliance, inspection and enforcement 30 70 565
2020 Administration and operations 30 70 130
2020 Other services to the public 25 75 115
2020 None of the above 23 77 160
2019 Client contact centre 18 82 215
2019 Compliance, inspection and enforcement 27 73 660
2019 Administration and operations 28 72 140
2019 Financial management 17 83 30
2019 Real property 55 45 10
2019 Data sciences 34 66 15
2019 Policy 36 64 35
2019 Other services to the public 22 78 120
2019 None of the above 14 86 200

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 7 93 300
2024 Federal regulators 0 100 10
2024 Compliance, inspection and enforcement 9 91 645
2024 Access to information and privacy 0 100 20
2024 Security 12 88 45
2024 Administration and operations 8 92 215
2024 Human resources 15 85 80
2024 Data sciences 0 100 20
2024 Policy 12 88 50
2024 Project management 6 94 85
2024 Other services to the public 8 92 135
2024 None of the above 6 94 205
2022 Client contact centre 5 95 320
2022 Federal regulators 3 97 30
2022 Compliance, inspection and enforcement 8 92 555
2022 Communications or public affairs 7 93 30
2022 Access to information and privacy 8 92 25
2022 Security 5 95 35
2022 Science and technology 0 100 15
2022 Legal services 10 90 10
2022 Administration and operations 13 87 150
2022 Human resources 12 88 55
2022 Financial management 3 97 35
2022 Information management 10 90 20
2022 Information technology 7 93 90
2022 Internal audit 18 82 25
2022 Evaluation 9 91 20
2022 Data sciences 6 94 15
2022 Policy 3 97 30
2022 Project management 3 97 65
2022 Other services to the public 11 89 105
2022 None of the above 8 92 140
2020 Client contact centre 7 93 245
2020 Compliance, inspection and enforcement 10 90 565
2020 Administration and operations 8 92 130
2020 Other services to the public 6 94 115
2020 None of the above 8 92 160
2019 Client contact centre 7 93 215
2019 Compliance, inspection and enforcement 9 91 660
2019 Administration and operations 7 93 140
2019 Policy 15 85 35
2019 Other services to the public 5 95 120
2019 None of the above 6 94 200

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 41 59 300
2024 Intelligence analysts 46 54 35
2024 Federal regulators 46 54 10
2024 Compliance, inspection and enforcement 45 55 645
2024 Communications or public affairs 62 38 35
2024 Access to information and privacy 52 48 20
2024 Security 31 69 45
2024 Science and technology 45 55 15
2024 Administration and operations 45 55 215
2024 Human resources 48 52 80
2024 Financial management 44 56 40
2024 Real property 54 46 15
2024 Information management 53 47 20
2024 Information technology 37 63 100
2024 Internal audit 41 59 40
2024 Evaluation 46 54 20
2024 Data sciences 55 45 20
2024 Policy 45 55 50
2024 Project management 51 49 85
2024 Other services to the public 43 57 135
2024 None of the above 43 57 205
2022 Client contact centre 33 67 320
2022 Federal regulators 37 63 30
2022 Compliance, inspection and enforcement 43 57 555
2022 Communications or public affairs 47 53 30
2022 Access to information and privacy 29 71 25
2022 Security 28 72 35
2022 Science and technology 62 38 15
2022 Legal services 39 61 10
2022 Administration and operations 42 58 150
2022 Human resources 43 57 55
2022 Financial management 29 71 35
2022 Information management 28 72 20
2022 Information technology 42 58 90
2022 Internal audit 38 62 25
2022 Evaluation 48 52 20
2022 Data sciences 22 78 15
2022 Policy 47 53 30
2022 Project management 40 60 65
2022 Other services to the public 34 66 105
2022 None of the above 42 58 140
2020 Client contact centre 39 61 245
2020 Compliance, inspection and enforcement 49 51 565
2020 Administration and operations 41 59 130
2020 Internal audit 37 63 15
2020 Other services to the public 40 60 115
2020 None of the above 44 56 160
2019 Client contact centre 31 69 215
2019 Compliance, inspection and enforcement 48 52 660
2019 Access to information and privacy 48 52 15
2019 Administration and operations 44 56 140
2019 Financial management 57 43 30
2019 Real property 47 53 10
2019 Data sciences 45 55 15
2019 Policy 51 49 35
2019 Other services to the public 39 61 120
2019 None of the above 36 64 200

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 10
2024 Compliance, inspection and enforcement 2 98 645
2024 Access to information and privacy 0 100 20
2024 Security 0 100 45
2024 Science and technology 0 100 15
2024 Legal services 0 100 15
2024 Administration and operations 3 97 215
2024 Real property 0 100 15
2024 Information management 0 100 20
2024 Internal audit 0 100 40
2024 Data sciences 0 100 20
2024 Other services to the public 0 100 135
2022 Client contact centre 1 99 320
2022 Federal regulators 6 94 30
2022 Compliance, inspection and enforcement 1 99 555
2022 Communications or public affairs 0 100 30
2022 Access to information and privacy 0 100 25
2022 Security 0 100 35
2022 Science and technology 0 100 15
2022 Legal services 10 90 10
2022 Administration and operations 2 98 150
2022 Human resources 2 98 55
2022 Financial management 0 100 35
2022 Information management 0 100 20
2022 Information technology 0 100 90
2022 Internal audit 0 100 25
2022 Evaluation 0 100 20
2022 Data sciences 0 100 15
2022 Policy 3 97 30
2022 Project management 0 100 65
2022 Other services to the public 2 98 105
2022 None of the above 0 100 140
2020 Client contact centre 3 97 245
2020 Compliance, inspection and enforcement 2 98 565
2019 Compliance, inspection and enforcement 2 98 660
2019 Real property 0 100 10
2019 Material management 0 100 10
2019 Data sciences 0 100 15

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 55 45 300
2024 Intelligence analysts 58 42 35
2024 Federal regulators 67 33 10
2024 Compliance, inspection and enforcement 65 35 645
2024 Communications or public affairs 64 36 35
2024 Access to information and privacy 58 42 20
2024 Security 53 47 45
2024 Science and technology 71 29 15
2024 Legal services 63 37 15
2024 Administration and operations 68 32 215
2024 Human resources 61 39 80
2024 Financial management 58 42 40
2024 Real property 59 41 15
2024 Information management 80 20 20
2024 Information technology 64 36 100
2024 Internal audit 59 41 40
2024 Evaluation 64 36 20
2024 Data sciences 68 32 20
2024 Policy 72 28 50
2024 Project management 64 36 85
2024 Other services to the public 62 38 135
2024 None of the above 66 34 205
2022 Client contact centre 49 51 320
2022 Federal regulators 70 30 30
2022 Compliance, inspection and enforcement 62 38 555
2022 Communications or public affairs 56 44 30
2022 Access to information and privacy 58 42 25
2022 Security 62 38 35
2022 Science and technology 55 45 15
2022 Legal services 39 61 10
2022 Administration and operations 63 37 150
2022 Human resources 57 43 55
2022 Financial management 62 38 35
2022 Information management 52 48 20
2022 Information technology 57 43 90
2022 Internal audit 46 54 25
2022 Evaluation 54 46 20
2022 Data sciences 66 34 15
2022 Policy 63 37 30
2022 Project management 64 36 65
2022 Other services to the public 61 39 105
2022 None of the above 62 38 140
2020 Client contact centre 53 47 245
2020 Compliance, inspection and enforcement 63 37 565
2020 Administration and operations 62 38 130
2020 Internal audit 50 50 15
2020 Other services to the public 65 35 115
2020 None of the above 54 46 160
2019 Client contact centre 50 50 215
2019 Compliance, inspection and enforcement 65 35 660
2019 Access to information and privacy 42 58 15
2019 Administration and operations 61 39 140
2019 Financial management 64 36 30
2019 Data sciences 62 38 15
2019 Policy 65 35 35
2019 Other services to the public 55 45 120
2019 None of the above 61 39 200

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 4 96 300
2024 Intelligence analysts 15 85 35
2024 Compliance, inspection and enforcement 5 95 645
2024 Science and technology 0 100 15
2024 Legal services 0 100 15
2024 Real property 0 100 15
2024 Internal audit 0 100 40
2024 Evaluation 0 100 20
2024 Project management 6 94 85
2024 Other services to the public 4 96 135

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 19 81 300
2024 Intelligence analysts 17 83 35
2024 Compliance, inspection and enforcement 11 89 645
2024 Security 13 87 45
2024 Administration and operations 10 90 215
2024 Human resources 9 91 80
2024 Information technology 22 78 100
2024 Internal audit 19 81 40
2024 Evaluation 0 100 20
2024 Policy 14 86 50
2024 Project management 8 92 85
2024 Other services to the public 14 86 135
2024 None of the above 12 88 205
2022 Client contact centre 21 79 320
2022 Federal regulators 13 87 30
2022 Compliance, inspection and enforcement 15 85 555
2022 Communications or public affairs 14 86 30
2022 Access to information and privacy 9 91 25
2022 Security 21 79 35
2022 Science and technology 8 92 15
2022 Legal services 21 79 10
2022 Administration and operations 14 86 150
2022 Human resources 13 87 55
2022 Financial management 21 79 35
2022 Information management 29 71 20
2022 Information technology 22 78 90
2022 Internal audit 31 69 25
2022 Evaluation 26 74 20
2022 Data sciences 19 81 15
2022 Policy 13 87 30
2022 Project management 15 85 65
2022 Other services to the public 20 80 105
2022 None of the above 16 84 140
2020 Client contact centre 14 86 245
2020 Compliance, inspection and enforcement 12 88 565
2020 Administration and operations 8 92 130
2020 Internal audit 31 69 15
2020 Other services to the public 12 88 115
2020 None of the above 13 87 160
2019 Client contact centre 18 82 215
2019 Compliance, inspection and enforcement 10 90 660
2019 Administration and operations 14 86 140
2019 Material management 0 100 10
2019 Other services to the public 12 88 120
2019 None of the above 10 90 200

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 15 15 3 3 29 9 67 10 4605
2024 Health care practitioners 33 2 16 8 6 22 12 53 22 45
2024 Intelligence analysts 18 17 18 6 6 30 5 54 18 360
2024 Federal regulators 19 19 11 4 3 36 7 68 12 165
2024 Compliance, inspection and enforcement 18 15 17 4 4 35 8 57 14 8825
2024 Communications or public affairs 14 12 12 5 5 42 9 53 22 445
2024 Access to information and privacy 25 19 15 3 3 26 8 67 10 425
2024 Security 15 16 19 4 5 33 8 53 15 530
2024 Science and technology 10 19 16 3 9 34 10 51 21 160
2024 Legal services 21 13 14 4 4 38 7 61 14 135
2024 Administration and operations 19 17 17 4 5 31 8 59 14 2635
2024 Human resources 17 19 15 5 4 34 8 60 14 1275
2024 Financial management 17 17 14 4 3 33 12 62 13 620
2024 Procurement 19 18 14 5 0 39 4 66 9 75
2024 Real property 17 15 16 3 8 30 12 55 18 175
2024 Material management 22 6 24 3 1 34 10 50 7 85
2024 Information management 22 13 18 5 4 32 7 56 15 275
2024 Information technology 24 15 13 2 2 35 9 69 8 2255
2024 Internal audit 21 18 15 4 4 30 8 62 13 455
2024 Evaluation 18 16 15 2 4 37 8 61 12 215
2024 Data sciences 21 10 11 4 5 42 8 62 17 275
2024 Policy 14 12 18 7 7 35 9 45 24 400
2024 Project management 14 13 18 6 3 38 8 50 17 915
2024 Other services to the public 22 15 17 3 3 31 9 62 9 2230
2024 None of the above 19 14 16 3 4 32 11 58 14 2935
2022 Client contact centre 34 16 11 2 1 27 8 78 5 6970
2022 Health care practitioners 29 19 8 2 8 26 8 73 15 40
2022 Federal regulators 26 22 13 4 3 27 6 70 11 310
2022 Compliance, inspection and enforcement 22 16 15 3 3 33 7 64 11 9690
2022 Communications or public affairs 18 15 15 3 2 37 10 62 10 475
2022 Access to information and privacy 31 18 12 2 1 27 8 76 5 570
2022 Security 27 17 13 2 3 29 10 71 9 500
2022 Science and technology 28 16 13 2 3 27 10 70 9 190
2022 Library services 36 8 13 3 2 33 5 72 8 35
2022 Legal services 21 22 14 4 3 30 6 67 11 165
2022 Administration and operations 26 18 15 3 2 29 7 68 9 2665
2022 Human resources 24 20 14 3 2 29 8 70 8 1395
2022 Financial management 25 16 15 2 2 29 11 70 6 625
2022 Procurement 35 13 10 2 3 29 8 77 8 85
2022 Real property 24 19 14 3 2 31 7 69 8 175
2022 Material management 34 21 19 0 6 20 0 69 8 75
2022 Information management 24 16 16 4 4 27 7 63 12 320
2022 Information technology 29 16 11 1 2 32 8 76 5 2710
2022 Internal audit 26 22 11 2 2 27 10 77 6 570
2022 Evaluation 28 15 14 3 3 30 6 69 9 270
2022 Data sciences 23 16 11 4 1 36 9 72 8 300
2022 Policy 19 14 15 4 3 34 10 60 13 370
2022 Project management 20 19 15 3 3 32 7 65 10 1060
2022 Other services to the public 28 16 13 2 2 30 8 73 6 2480
2022 None of the above 24 14 15 3 3 33 9 65 9 3300
2020 Client contact centre 32 17 14 2 2 26 7 73 6 4650
2020 Health care practitioners 21 24 17 0 6 22 11 67 8 35
2020 Federal regulators 30 16 13 5 3 27 6 69 11 215
2020 Compliance, inspection and enforcement 23 19 17 4 3 28 5 64 10 9255
2020 Communications or public affairs 24 15 15 1 3 33 9 67 7 395
2020 Access to information and privacy 36 16 14 3 1 21 9 74 6 400
2020 Security 27 17 17 2 1 27 8 68 6 260
2020 Science and technology 25 18 16 5 2 28 6 64 11 195
2020 Library services 15 12 15 12 0 32 15 50 22 25
2020 Legal services 22 20 18 2 3 30 5 64 8 135
2020 Administration and operations 31 19 15 3 2 25 5 71 8 2400
2020 Human resources 27 22 14 4 2 25 6 70 9 1165
2020 Financial management 29 19 15 3 2 24 8 71 7 610
2020 Procurement 22 20 9 0 0 39 10 83 0 80
2020 Real property 34 17 14 5 2 22 6 71 9 155
2020 Material management 34 32 20 3 0 8 3 74 4 85
2020 Information management 30 14 16 4 3 26 7 66 9 285
2020 Information technology 34 18 13 2 2 25 6 76 5 2410
2020 Internal audit 26 20 17 2 1 28 5 68 5 345
2020 Evaluation 29 16 17 3 3 28 4 67 9 150
2020 Data sciences 25 20 10 3 2 32 8 76 8 200
2020 Policy 26 17 14 3 4 32 4 67 11 415
2020 Project management 24 19 17 3 3 29 6 67 8 695
2020 Other services to the public 32 17 15 2 2 25 6 72 6 2480
2020 None of the above 27 18 18 3 3 26 6 65 9 3150
2019 Client contact centre 28 17 17 3 3 25 7 66 8 3765
2019 Health care practitioners 26 20 19 5 3 19 9 63 12 30
2019 Federal regulators 27 18 19 4 6 21 6 61 13 225
2019 Compliance, inspection and enforcement 23 17 19 5 5 26 5 58 14 8725
2019 Communications or public affairs 18 15 19 4 2 32 9 58 10 365
2019 Access to information and privacy 35 19 16 2 2 21 5 73 5 370
2019 Security 31 14 17 2 3 26 7 68 7 225
2019 Science and technology 23 17 14 2 4 32 9 66 10 180
2019 Library services 26 9 21 0 3 20 22 59 6 35
2019 Legal services 31 15 16 3 5 23 7 65 12 140
2019 Administration and operations 28 19 19 4 4 22 5 64 10 2480
2019 Human resources 26 21 16 5 3 24 6 67 11 1035
2019 Financial management 24 23 16 5 3 22 7 66 11 690
2019 Procurement 26 22 15 4 1 22 9 70 9 65
2019 Real property 23 21 17 4 5 24 6 64 12 160
2019 Material management 32 14 24 4 4 15 8 60 9 130
2019 Information management 26 17 20 3 3 22 8 62 10 315
2019 Information technology 32 16 15 3 2 25 8 71 7 2420
2019 Internal audit 26 15 19 3 3 27 7 62 9 385
2019 Evaluation 22 24 20 3 1 25 6 66 5 190
2019 Data sciences 26 11 15 2 3 34 10 66 7 235
2019 Policy 19 15 22 5 3 30 6 54 12 375
2019 Project management 22 15 24 3 3 25 8 56 9 600
2019 Other services to the public 28 17 17 4 3 24 7 65 10 2145
2019 None of the above 25 16 21 4 3 24 7 60 10 3405

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 28 12 3 3 11 3 79 7 4605
2024 Health care practitioners 50 17 13 6 4 6 4 74 11 45
2024 Intelligence analysts 29 32 16 5 6 12 1 70 12 360
2024 Federal regulators 35 27 11 5 4 17 2 76 11 165
2024 Compliance, inspection and enforcement 32 30 14 5 4 12 2 73 10 8825
2024 Communications or public affairs 24 33 14 6 6 14 2 69 14 445
2024 Access to information and privacy 41 26 13 3 4 11 2 77 8 425
2024 Security 30 31 16 5 5 11 2 70 12 525
2024 Science and technology 21 33 13 4 9 18 1 68 16 160
2024 Library services 34 27 17 3 3 13 3 72 8 30
2024 Legal services 29 27 16 4 3 18 2 71 9 135
2024 Administration and operations 34 30 14 4 5 11 2 74 10 2640
2024 Human resources 30 37 12 5 3 11 2 76 10 1275
2024 Financial management 30 33 15 4 3 12 3 74 8 620
2024 Procurement 37 35 14 4 0 10 0 80 4 75
2024 Real property 32 25 17 3 8 13 3 68 13 175
2024 Material management 32 21 28 5 0 13 2 61 6 85
2024 Information management 36 28 12 8 4 10 2 73 14 275
2024 Information technology 39 28 12 3 2 13 3 79 6 2255
2024 Internal audit 32 34 15 5 3 11 1 75 9 460
2024 Evaluation 36 31 14 4 4 10 2 76 9 215
2024 Data sciences 36 27 10 4 4 18 1 77 10 275
2024 Policy 23 30 14 7 7 18 3 66 17 400
2024 Project management 25 30 16 6 4 17 2 68 12 915
2024 Other services to the public 36 28 14 4 2 12 3 76 7 2230
2024 None of the above 33 27 15 4 4 14 3 72 10 2935
2022 Client contact centre 53 27 8 2 1 7 2 88 3 6960
2022 Health care practitioners 45 30 8 2 4 11 0 84 7 40
2022 Federal regulators 41 31 11 4 3 9 1 80 8 305
2022 Compliance, inspection and enforcement 41 30 12 4 3 9 1 79 7 9690
2022 Communications or public affairs 33 36 13 3 3 10 2 79 7 475
2022 Access to information and privacy 51 27 9 2 1 8 2 87 3 570
2022 Security 44 29 10 2 3 9 2 82 6 500
2022 Science and technology 41 27 14 3 3 8 4 77 7 190
2022 Library services 48 21 12 9 0 8 2 77 10 35
2022 Legal services 38 30 11 4 4 13 1 79 9 165
2022 Administration and operations 43 32 11 3 2 8 1 82 6 2670
2022 Human resources 43 34 11 3 1 8 1 84 4 1395
2022 Financial management 45 29 11 2 2 8 2 82 5 625
2022 Procurement 50 22 9 4 3 9 3 82 8 85
2022 Real property 38 30 13 3 3 12 1 79 6 175
2022 Material management 44 30 10 1 6 7 1 81 8 75
2022 Information management 41 29 13 4 3 7 2 78 8 320
2022 Information technology 48 28 9 2 1 10 2 86 4 2710
2022 Internal audit 43 34 8 3 1 8 3 86 5 575
2022 Evaluation 50 22 13 3 2 8 1 80 6 275
2022 Data sciences 41 29 12 2 1 13 2 82 3 300
2022 Policy 36 32 12 4 3 11 2 78 8 370
2022 Project management 38 32 13 2 4 10 1 78 7 1060
2022 Other services to the public 48 29 10 2 2 8 2 85 4 2485
2022 None of the above 41 27 12 3 2 12 3 79 6 3300
2020 Client contact centre 52 28 9 2 2 7 1 86 4 4650
2020 Health care practitioners 40 30 11 8 0 8 3 78 9 35
2020 Federal regulators 45 27 13 4 2 8 0 78 7 210
2020 Compliance, inspection and enforcement 41 32 14 3 3 6 1 79 7 9260
2020 Communications or public affairs 41 29 13 3 2 10 1 79 5 395
2020 Access to information and privacy 53 23 11 3 1 7 3 83 4 400
2020 Security 48 31 10 1 1 8 0 86 3 260
2020 Science and technology 41 36 11 4 2 4 1 82 6 195
2020 Library services 55 38 3 3 0 0 0 93 3 25
2020 Legal services 39 32 12 1 2 14 0 83 3 135
2020 Administration and operations 49 29 12 3 2 5 0 82 5 2400
2020 Human resources 47 32 10 3 1 5 1 85 5 1165
2020 Financial management 47 29 12 3 2 7 1 82 5 610
2020 Procurement 46 28 11 1 0 12 1 86 1 80
2020 Real property 54 24 12 3 1 5 1 83 4 155
2020 Material management 40 38 14 4 1 0 2 80 6 85
2020 Information management 47 26 13 2 4 6 2 79 6 285
2020 Information technology 53 26 10 2 2 7 1 86 3 2420
2020 Internal audit 41 32 13 3 2 8 1 80 6 340
2020 Evaluation 43 29 16 4 1 7 0 77 5 150
2020 Data sciences 45 31 8 3 2 11 1 85 5 200
2020 Policy 41 31 13 4 4 6 0 78 8 420
2020 Project management 41 32 15 3 2 5 1 79 6 695
2020 Other services to the public 51 27 11 2 2 6 1 84 4 2485
2020 None of the above 43 29 14 3 3 8 1 79 6 3150
2019 Client contact centre 48 27 12 2 2 7 1 82 5 3755
2019 Health care practitioners 42 39 13 0 0 3 3 86 0 30
2019 Federal regulators 43 28 16 3 5 4 1 75 8 225
2019 Compliance, inspection and enforcement 40 29 15 4 4 7 1 75 9 8735
2019 Communications or public affairs 35 31 18 2 2 11 1 74 5 365
2019 Access to information and privacy 55 24 11 2 2 6 0 84 4 370
2019 Security 55 24 11 1 2 6 0 84 4 225
2019 Science and technology 40 29 16 3 4 8 2 75 7 180
2019 Library services 56 26 6 6 3 0 3 84 9 35
2019 Legal services 46 27 11 1 4 9 1 82 6 140
2019 Administration and operations 46 29 13 3 3 6 1 80 6 2480
2019 Human resources 47 32 11 3 2 6 0 83 5 1035
2019 Financial management 43 30 13 4 2 8 1 79 6 685
2019 Procurement 54 27 6 3 2 7 2 88 5 65
2019 Real property 45 24 14 5 3 10 0 76 9 160
2019 Material management 47 23 15 3 6 6 1 75 9 130
2019 Information management 43 28 14 4 2 5 3 78 7 320
2019 Information technology 50 26 12 2 1 7 1 83 4 2420
2019 Internal audit 43 29 14 4 2 8 1 79 6 380
2019 Evaluation 47 29 14 4 1 6 0 80 5 190
2019 Data sciences 45 26 11 0 3 14 0 83 4 235
2019 Policy 39 30 16 4 2 8 1 76 7 375
2019 Project management 41 26 19 3 2 8 0 73 6 600
2019 Other services to the public 48 27 12 3 2 7 1 81 6 2140
2019 None of the above 41 28 16 3 2 8 1 76 6 3410

Duty to accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 24 76 4605
2024 Health care practitioners 10 90 45
2024 Intelligence analysts 23 77 360
2024 Federal regulators 25 75 165
2024 Compliance, inspection and enforcement 23 77 8830
2024 Communications or public affairs 23 77 445
2024 Access to information and privacy 23 77 425
2024 Security 23 77 530
2024 Science and technology 27 73 160
2024 Library services 21 79 30
2024 Legal services 27 73 135
2024 Administration and operations 22 78 2640
2024 Human resources 27 73 1275
2024 Financial management 21 79 625
2024 Procurement 17 83 75
2024 Real property 16 84 175
2024 Material management 15 85 85
2024 Information management 27 73 275
2024 Information technology 12 88 2250
2024 Internal audit 18 82 460
2024 Evaluation 27 73 215
2024 Data sciences 18 82 275
2024 Policy 33 67 400
2024 Project management 24 76 915
2024 Other services to the public 22 78 2230
2024 None of the above 23 77 2935
2022 Client contact centre 13 87 6955
2022 Health care practitioners 16 84 40
2022 Federal regulators 14 86 305
2022 Compliance, inspection and enforcement 13 87 9690
2022 Communications or public affairs 13 87 475
2022 Access to information and privacy 10 90 570
2022 Security 14 86 500
2022 Science and technology 15 85 190
2022 Library services 11 89 35
2022 Legal services 12 88 165
2022 Administration and operations 12 88 2665
2022 Human resources 14 86 1395
2022 Financial management 10 90 625
2022 Procurement 10 90 85
2022 Real property 10 90 175
2022 Material management 16 84 75
2022 Information management 10 90 320
2022 Information technology 8 92 2715
2022 Internal audit 9 91 575
2022 Evaluation 12 88 270
2022 Data sciences 11 89 300
2022 Policy 14 86 370
2022 Project management 11 89 1060
2022 Other services to the public 11 89 2480
2022 None of the above 11 89 3295
2020 Client contact centre 15 85 4620
2020 Health care practitioners 17 83 35
2020 Federal regulators 17 83 210
2020 Compliance, inspection and enforcement 15 85 9245
2020 Communications or public affairs 11 89 395
2020 Access to information and privacy 16 84 395
2020 Security 13 87 260
2020 Science and technology 18 82 195
2020 Library services 16 84 25
2020 Legal services 13 87 135
2020 Administration and operations 13 87 2395
2020 Human resources 17 83 1165
2020 Financial management 10 90 610
2020 Procurement 8 92 80
2020 Real property 11 89 155
2020 Material management 7 93 85
2020 Information management 14 86 280
2020 Information technology 13 87 2410
2020 Internal audit 12 88 340
2020 Evaluation 15 85 150
2020 Data sciences 11 89 200
2020 Policy 14 86 420
2020 Project management 13 87 695
2020 Other services to the public 14 86 2475
2020 None of the above 13 87 3145
2019 Client contact centre 19 81 3770
2019 Health care practitioners 9 91 30
2019 Federal regulators 16 84 225
2019 Compliance, inspection and enforcement 17 83 8740
2019 Communications or public affairs 17 83 365
2019 Access to information and privacy 16 84 370
2019 Security 19 81 225
2019 Science and technology 16 84 180
2019 Library services 14 86 35
2019 Legal services 21 79 140
2019 Administration and operations 15 85 2480
2019 Human resources 16 84 1035
2019 Financial management 13 87 685
2019 Procurement 9 91 65
2019 Real property 13 87 160
2019 Material management 17 83 130
2019 Information management 18 82 320
2019 Information technology 14 86 2425
2019 Internal audit 13 87 385
2019 Evaluation 16 84 190
2019 Data sciences 10 90 235
2019 Policy 20 80 375
2019 Project management 16 84 600
2019 Other services to the public 18 82 2150
2019 None of the above 15 85 3415

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 54 46 1115
2024 Intelligence analysts 57 43 85
2024 Federal regulators 76 24 40
2024 Compliance, inspection and enforcement 65 35 2030
2024 Communications or public affairs 64 36 105
2024 Access to information and privacy 67 33 105
2024 Security 68 32 130
2024 Science and technology 72 28 45
2024 Legal services 67 33 35
2024 Administration and operations 69 31 600
2024 Human resources 68 32 345
2024 Financial management 59 41 135
2024 Procurement 76 24 10
2024 Real property 64 36 30
2024 Material management 58 42 15
2024 Information management 71 29 75
2024 Information technology 62 38 300
2024 Internal audit 51 49 85
2024 Evaluation 68 32 55
2024 Data sciences 66 34 55
2024 Policy 66 34 135
2024 Project management 66 34 220
2024 Other services to the public 69 31 510
2024 None of the above 66 34 685
2022 Client contact centre 55 45 900
2022 Federal regulators 51 49 45
2022 Compliance, inspection and enforcement 63 37 1270
2022 Communications or public affairs 68 32 60
2022 Access to information and privacy 65 35 60
2022 Security 61 39 70
2022 Science and technology 37 63 30
2022 Legal services 60 40 20
2022 Administration and operations 68 32 330
2022 Human resources 73 27 200
2022 Financial management 55 45 65
2022 Real property 57 43 20
2022 Material management 69 31 15
2022 Information management 60 40 35
2022 Information technology 48 52 235
2022 Internal audit 55 45 50
2022 Evaluation 78 22 35
2022 Data sciences 61 39 35
2022 Policy 66 34 50
2022 Project management 58 42 120
2022 Other services to the public 65 35 285
2022 None of the above 67 33 375
2020 Client contact centre 51 49 685
2020 Federal regulators 59 41 35
2020 Compliance, inspection and enforcement 59 41 1355
2020 Communications or public affairs 60 40 45
2020 Access to information and privacy 37 63 60
2020 Security 56 44 35
2020 Science and technology 42 58 35
2020 Legal services 72 28 20
2020 Administration and operations 61 39 310
2020 Human resources 67 33 195
2020 Financial management 48 52 65
2020 Real property 72 28 15
2020 Information management 63 37 40
2020 Information technology 43 57 315
2020 Internal audit 52 48 40
2020 Evaluation 64 36 20
2020 Data sciences 45 55 20
2020 Policy 70 30 55
2020 Project management 59 41 85
2020 Other services to the public 58 42 340
2020 None of the above 55 45 415

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 65 35 1115
2024 Intelligence analysts 66 34 85
2024 Federal regulators 70 30 40
2024 Compliance, inspection and enforcement 72 28 2035
2024 Communications or public affairs 77 23 105
2024 Access to information and privacy 67 33 105
2024 Security 72 28 130
2024 Science and technology 69 31 45
2024 Legal services 67 33 35
2024 Administration and operations 71 29 600
2024 Human resources 75 25 345
2024 Financial management 61 39 135
2024 Procurement 54 46 10
2024 Real property 72 28 30
2024 Material management 100 0 15
2024 Information management 60 40 75
2024 Information technology 73 27 300
2024 Internal audit 67 33 85
2024 Evaluation 79 21 60
2024 Data sciences 70 30 55
2024 Policy 65 35 135
2024 Project management 69 31 220
2024 Other services to the public 74 26 510
2024 None of the above 71 29 685
2022 Client contact centre 79 21 900
2022 Federal regulators 77 23 45
2022 Compliance, inspection and enforcement 78 22 1265
2022 Communications or public affairs 74 26 60
2022 Access to information and privacy 75 25 60
2022 Security 81 19 70
2022 Science and technology 79 21 30
2022 Legal services 86 14 20
2022 Administration and operations 82 18 330
2022 Human resources 87 13 195
2022 Financial management 84 16 65
2022 Real property 90 10 20
2022 Material management 47 53 15
2022 Information management 83 17 35
2022 Information technology 79 21 235
2022 Internal audit 77 23 50
2022 Evaluation 73 27 35
2022 Data sciences 71 29 35
2022 Policy 73 27 50
2022 Project management 79 21 120
2022 Other services to the public 77 23 285
2022 None of the above 80 20 370
2020 Client contact centre 83 17 685
2020 Federal regulators 81 19 35
2020 Compliance, inspection and enforcement 82 18 1350
2020 Communications or public affairs 81 19 45
2020 Access to information and privacy 80 20 60
2020 Security 94 6 35
2020 Science and technology 73 27 35
2020 Legal services 83 17 20
2020 Administration and operations 86 14 310
2020 Human resources 85 15 195
2020 Financial management 78 22 65
2020 Real property 77 23 15
2020 Information management 74 26 40
2020 Information technology 84 16 315
2020 Internal audit 83 17 40
2020 Evaluation 91 9 20
2020 Data sciences 86 14 20
2020 Policy 84 16 55
2020 Project management 80 20 90
2020 Other services to the public 82 18 345
2020 None of the above 76 24 420
2019 Client contact centre 84 16 705
2019 Federal regulators 79 21 35
2019 Compliance, inspection and enforcement 83 17 1480
2019 Communications or public affairs 86 14 65
2019 Access to information and privacy 82 18 60
2019 Security 79 21 45
2019 Science and technology 93 7 30
2019 Legal services 77 23 30
2019 Administration and operations 81 19 370
2019 Human resources 84 16 175
2019 Financial management 77 23 95
2019 Real property 96 4 20
2019 Material management 74 26 20
2019 Information management 82 18 60
2019 Information technology 84 16 335
2019 Internal audit 76 24 50
2019 Evaluation 80 20 30
2019 Data sciences 80 20 25
2019 Policy 83 17 80
2019 Project management 89 11 95
2019 Other services to the public 83 17 395
2019 None of the above 84 16 525

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 33 7 10 6 3 0 77 16 730
2024 Intelligence analysts 20 38 15 13 10 2 2 60 24 55
2024 Federal regulators 31 30 15 6 11 7 0 65 19 30
2024 Compliance, inspection and enforcement 38 35 8 9 7 2 1 75 17 1465
2024 Communications or public affairs 48 25 7 12 6 1 2 75 18 80
2024 Access to information and privacy 54 26 7 4 3 5 1 85 7 70
2024 Security 37 29 11 11 10 2 1 68 21 95
2024 Science and technology 41 28 13 10 8 0 0 69 18 30
2024 Legal services 33 38 13 8 3 4 0 75 12 25
2024 Administration and operations 40 34 9 9 5 1 1 76 14 430
2024 Human resources 42 38 9 5 5 1 0 81 10 255
2024 Financial management 39 38 9 8 2 1 3 80 11 85
2024 Real property 50 33 4 8 5 0 0 83 13 20
2024 Material management 37 41 22 0 0 0 0 78 0 15
2024 Information management 49 30 2 14 5 0 0 79 19 45
2024 Information technology 44 35 6 7 6 1 1 80 14 215
2024 Internal audit 29 28 17 12 14 0 0 57 26 55
2024 Evaluation 36 30 4 13 13 2 2 69 27 45
2024 Data sciences 47 28 10 8 5 2 0 77 13 40
2024 Policy 36 32 9 15 6 2 0 69 21 90
2024 Project management 38 32 10 12 5 1 2 73 17 155
2024 Other services to the public 35 36 9 8 8 2 1 74 17 380
2024 None of the above 43 30 9 7 8 3 0 75 15 485
2022 Client contact centre 55 29 5 7 3 1 1 86 10 715
2022 Federal regulators 36 42 3 6 8 0 5 82 15 35
2022 Compliance, inspection and enforcement 49 34 6 7 3 1 0 84 10 985
2022 Communications or public affairs 57 36 0 5 2 0 0 93 7 45
2022 Access to information and privacy 48 39 6 4 2 0 2 88 6 45
2022 Security 48 37 7 4 5 0 0 85 9 55
2022 Science and technology 43 39 10 4 4 0 0 82 8 20
2022 Legal services 27 39 12 7 14 0 0 67 21 15
2022 Administration and operations 58 28 6 7 2 0 0 86 9 275
2022 Human resources 52 34 6 6 1 1 0 87 7 170
2022 Financial management 51 32 6 4 5 0 2 85 9 55
2022 Real property 39 37 6 6 0 12 0 86 7 15
2022 Information management 48 40 3 5 3 0 0 88 9 30
2022 Information technology 64 24 4 3 2 1 1 90 5 185
2022 Internal audit 50 31 14 4 2 0 0 80 6 40
2022 Evaluation 44 34 4 0 17 0 0 79 17 25
2022 Data sciences 45 38 9 8 0 0 0 83 8 25
2022 Policy 53 26 8 6 5 2 0 81 10 40
2022 Project management 48 39 3 9 1 0 0 87 10 95
2022 Other services to the public 58 25 6 6 2 2 1 85 8 220
2022 None of the above 49 34 5 5 6 0 1 84 11 300
2020 Client contact centre 52 33 5 8 2 0 0 86 9 565
2020 Federal regulators 43 37 3 7 7 3 0 83 14 30
2020 Compliance, inspection and enforcement 46 33 8 8 4 0 0 80 12 1115
2020 Communications or public affairs 51 35 6 6 3 0 0 86 8 35
2020 Access to information and privacy 51 25 7 15 2 0 0 76 17 45
2020 Security 66 31 0 3 0 0 0 97 3 30
2020 Science and technology 38 46 8 7 0 0 0 84 7 25
2020 Legal services 67 26 0 7 0 0 0 93 7 15
2020 Administration and operations 52 36 6 4 3 0 0 88 6 265
2020 Human resources 55 33 4 6 2 0 0 88 8 165
2020 Financial management 51 35 6 8 0 0 0 86 8 50
2020 Real property 56 29 8 8 0 0 0 84 8 15
2020 Information management 62 35 0 0 3 0 0 97 3 30
2020 Information technology 56 32 6 5 1 0 0 88 6 260
2020 Internal audit 46 43 5 3 3 0 0 89 6 35
2020 Evaluation 48 26 21 5 0 0 0 74 5 20
2020 Data sciences 37 63 0 0 0 0 0 100 0 20
2020 Policy 35 42 6 12 2 2 0 79 15 50
2020 Project management 52 31 10 6 1 0 0 83 7 70
2020 Other services to the public 52 34 4 6 3 1 0 87 9 285
2020 None of the above 48 34 9 6 3 1 0 82 8 315
2019 Client contact centre 48 34 7 7 5 0 0 82 11 585
2019 Federal regulators 59 31 0 7 3 0 0 90 10 30
2019 Compliance, inspection and enforcement 41 35 6 12 5 0 0 76 18 1215
2019 Communications or public affairs 38 41 2 16 4 0 0 79 19 55
2019 Access to information and privacy 62 26 2 8 0 0 2 90 8 50
2019 Security 58 30 9 3 0 0 0 88 3 35
2019 Science and technology 54 43 4 0 0 0 0 96 0 25
2019 Legal services 34 31 17 13 4 0 0 65 18 20
2019 Administration and operations 52 30 5 8 5 0 0 82 13 300
2019 Human resources 54 19 9 8 9 1 1 74 17 145
2019 Financial management 50 30 1 12 4 0 1 82 17 70
2019 Real property 64 31 0 0 5 0 0 95 5 20
2019 Material management 39 19 6 13 13 10 0 64 29 15
2019 Information management 54 23 13 10 0 0 0 77 10 50
2019 Information technology 52 32 4 8 4 0 1 85 12 280
2019 Internal audit 49 41 3 3 5 0 0 90 8 40
2019 Evaluation 41 31 18 9 0 0 0 73 9 20
2019 Data sciences 57 24 10 9 0 0 0 81 9 20
2019 Policy 41 34 6 14 3 1 0 76 17 65
2019 Project management 41 35 10 9 3 1 0 77 13 85
2019 Other services to the public 43 31 7 12 7 1 0 75 19 325
2019 None of the above 40 39 7 8 5 1 1 80 12 440

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 29 8 5 3 3 4 82 9 4600
2024 Health care practitioners 59 22 7 6 2 2 2 85 8 45
2024 Intelligence analysts 37 35 8 10 3 4 4 77 15 360
2024 Federal regulators 41 33 11 3 5 2 4 80 9 165
2024 Compliance, inspection and enforcement 43 31 8 6 4 3 4 79 12 8820
2024 Communications or public affairs 54 26 5 6 5 3 1 84 11 445
2024 Access to information and privacy 49 30 7 6 3 1 4 83 10 425
2024 Security 50 30 6 4 3 3 3 86 7 530
2024 Science and technology 39 32 7 7 9 3 2 76 17 160
2024 Library services 51 37 0 6 3 3 0 90 10 30
2024 Legal services 44 31 7 6 5 2 5 80 12 135
2024 Administration and operations 49 29 8 6 3 2 3 82 10 2640
2024 Human resources 51 32 5 5 3 2 2 86 9 1275
2024 Financial management 47 29 7 6 4 2 3 81 11 620
2024 Procurement 54 33 4 1 0 5 3 94 1 75
2024 Real property 52 26 6 8 3 3 2 82 12 175
2024 Material management 50 32 12 1 1 3 0 86 2 85
2024 Information management 47 30 9 5 4 3 2 82 9 275
2024 Information technology 50 28 6 4 3 5 5 86 7 2255
2024 Internal audit 40 36 9 5 4 3 4 81 9 460
2024 Evaluation 49 28 8 5 4 3 4 82 10 215
2024 Data sciences 48 28 6 6 5 3 3 82 12 275
2024 Policy 46 27 8 9 7 2 1 75 17 400
2024 Project management 49 30 5 6 5 2 2 83 12 915
2024 Other services to the public 47 29 8 7 3 3 4 81 10 2230
2024 None of the above 45 27 9 6 4 4 5 79 11 2935
2022 Client contact centre 53 27 6 3 2 3 6 88 5 6955
2022 Health care practitioners 55 28 0 5 2 4 6 93 7 40
2022 Federal regulators 51 25 8 5 3 4 4 82 9 305
2022 Compliance, inspection and enforcement 48 30 7 4 2 4 5 86 6 9690
2022 Communications or public affairs 57 28 5 3 2 2 3 89 6 475
2022 Access to information and privacy 52 28 7 3 1 4 5 88 4 570
2022 Security 54 31 5 3 1 2 4 90 5 500
2022 Science and technology 46 31 7 4 2 4 6 85 7 190
2022 Library services 63 30 2 5 0 0 0 93 5 35
2022 Legal services 48 24 11 4 3 4 6 80 8 165
2022 Administration and operations 55 28 6 3 2 2 4 89 5 2665
2022 Human resources 60 27 5 3 1 2 3 92 4 1395
2022 Financial management 55 28 7 2 2 3 3 88 4 625
2022 Procurement 64 22 5 2 1 2 4 92 3 85
2022 Real property 49 32 8 2 1 3 5 88 4 175
2022 Material management 47 31 13 3 3 1 1 80 7 75
2022 Information management 50 30 6 6 0 3 5 87 7 320
2022 Information technology 53 27 7 3 1 4 5 88 4 2710
2022 Internal audit 45 32 7 3 1 4 8 87 5 575
2022 Evaluation 50 29 9 2 2 4 5 86 4 275
2022 Data sciences 56 28 6 1 1 4 5 91 2 300
2022 Policy 50 32 6 3 1 4 3 88 5 370
2022 Project management 53 30 5 3 2 3 5 89 5 1060
2022 Other services to the public 51 29 6 4 1 4 6 88 6 2485
2022 None of the above 50 27 8 3 2 4 6 86 6 3300
2020 Client contact centre 54 28 8 3 1 2 3 87 5 4640
2020 Health care practitioners 59 25 6 8 3 0 0 83 11 35
2020 Federal regulators 56 22 7 5 1 3 6 86 6 210
2020 Compliance, inspection and enforcement 49 30 9 5 2 2 3 84 7 9270
2020 Communications or public affairs 61 27 4 3 1 2 3 92 4 395
2020 Access to information and privacy 52 34 8 2 1 2 2 89 3 400
2020 Security 62 27 5 2 1 1 1 92 3 260
2020 Science and technology 47 36 6 3 3 3 1 87 7 195
2020 Library services 40 46 3 3 7 0 0 86 10 25
2020 Legal services 51 32 6 3 4 2 2 87 7 135
2020 Administration and operations 57 27 7 3 2 2 3 88 5 2400
2020 Human resources 64 24 5 3 1 1 2 90 4 1165
2020 Financial management 53 28 10 3 2 2 3 85 5 615
2020 Procurement 54 31 5 4 0 1 5 91 4 80
2020 Real property 63 21 8 2 2 1 3 87 4 155
2020 Material management 47 28 15 7 0 2 1 78 7 85
2020 Information management 58 23 6 4 3 3 3 86 7 285
2020 Information technology 54 28 7 3 1 3 4 88 4 2420
2020 Internal audit 47 35 7 2 2 3 5 88 4 340
2020 Evaluation 53 30 5 5 1 3 3 87 7 150
2020 Data sciences 54 31 6 3 1 2 2 89 5 200
2020 Policy 55 27 8 4 2 2 3 85 7 420
2020 Project management 58 26 7 3 2 2 3 88 4 695
2020 Other services to the public 55 27 8 3 1 2 4 87 5 2480
2020 None of the above 49 28 10 3 3 3 4 83 6 3155
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Workplace well-being

A safe and healthy workplace

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 28 7 5 5 1 0 84 9 4605
2024 Health care practitioners 61 20 0 9 7 2 2 84 16 45
2024 Intelligence analysts 50 32 5 5 6 1 0 83 11 360
2024 Federal regulators 53 29 7 5 5 0 0 82 10 165
2024 Compliance, inspection and enforcement 51 29 7 6 5 1 0 82 11 8830
2024 Communications or public affairs 62 23 5 6 4 0 0 85 11 445
2024 Access to information and privacy 58 23 8 5 4 1 1 83 9 425
2024 Security 56 28 5 4 5 1 0 85 9 530
2024 Science and technology 41 34 10 5 7 2 1 77 13 160
2024 Library services 67 16 9 3 3 0 0 84 7 30
2024 Legal services 57 23 7 6 5 1 2 82 11 135
2024 Administration and operations 56 27 6 5 4 1 1 85 9 2640
2024 Human resources 56 29 5 5 3 1 0 86 9 1275
2024 Financial management 56 28 6 5 4 0 0 85 9 620
2024 Procurement 61 32 2 0 3 1 1 95 3 75
2024 Real property 55 27 8 4 5 1 1 83 9 175
2024 Material management 51 29 6 9 3 0 1 81 12 85
2024 Information management 58 26 7 4 4 1 0 85 8 275
2024 Information technology 56 27 7 4 3 1 1 85 8 2255
2024 Internal audit 47 31 8 7 4 2 1 81 11 460
2024 Evaluation 59 27 6 2 6 1 0 87 7 215
2024 Data sciences 58 25 8 4 5 0 0 83 9 275
2024 Policy 56 24 4 8 7 1 0 81 15 400
2024 Project management 60 25 5 6 4 1 0 85 10 915
2024 Other services to the public 52 29 7 6 4 2 1 83 10 2230
2024 None of the above 51 27 9 6 5 2 1 80 11 2940
2022 Client contact centre 61 24 6 3 3 2 1 87 7 6975
2022 Health care practitioners 71 24 2 0 2 0 0 95 2 40
2022 Federal regulators 58 22 9 5 4 1 1 82 9 310
2022 Compliance, inspection and enforcement 53 29 7 5 4 2 1 84 9 9700
2022 Communications or public affairs 59 27 5 3 3 1 1 88 6 475
2022 Access to information and privacy 62 23 6 3 3 2 1 88 6 570
2022 Security 59 26 6 5 3 2 0 87 7 500
2022 Science and technology 54 27 9 4 4 1 1 83 8 190
2022 Library services 64 34 0 0 2 0 0 98 2 35
2022 Legal services 48 34 9 2 5 3 0 84 7 165
2022 Administration and operations 60 25 6 4 3 1 0 86 8 2665
2022 Human resources 60 26 6 5 1 1 1 88 6 1395
2022 Financial management 61 24 6 5 2 1 1 87 7 625
2022 Procurement 68 22 4 3 3 0 0 90 6 85
2022 Real property 50 31 10 5 3 1 0 82 8 175
2022 Material management 57 26 7 4 3 2 0 86 7 75
2022 Information management 52 29 10 2 5 1 2 84 6 320
2022 Information technology 61 25 6 3 2 2 1 88 6 2715
2022 Internal audit 55 28 8 5 3 1 1 84 8 575
2022 Evaluation 60 24 8 3 5 1 0 85 8 275
2022 Data sciences 63 27 2 3 2 1 1 92 5 300
2022 Policy 56 27 7 4 3 2 1 86 7 370
2022 Project management 57 29 5 3 4 1 0 88 7 1060
2022 Other services to the public 58 26 7 5 3 1 1 85 8 2485
2022 None of the above 56 25 7 4 4 2 1 84 9 3305
2020 Client contact centre 54 29 8 4 3 2 0 85 7 4625
2020 Health care practitioners 57 20 9 9 6 0 0 77 14 35
2020 Federal regulators 56 22 9 7 4 2 0 79 11 210
2020 Compliance, inspection and enforcement 48 31 9 7 4 1 0 79 11 9245
2020 Communications or public affairs 59 26 7 5 3 0 0 86 8 395
2020 Access to information and privacy 55 28 9 5 1 2 0 85 6 400
2020 Security 63 23 6 5 2 1 0 87 7 260
2020 Science and technology 47 31 10 7 5 0 1 78 12 195
2020 Library services 54 32 3 3 7 0 0 86 10 25
2020 Legal services 52 27 7 9 3 1 1 81 12 135
2020 Administration and operations 56 27 7 5 4 1 0 84 9 2390
2020 Human resources 59 27 7 4 2 1 1 87 6 1160
2020 Financial management 54 29 8 5 3 1 0 84 8 610
2020 Procurement 55 31 4 5 5 0 0 86 10 80
2020 Real property 55 26 8 5 5 1 0 82 11 155
2020 Material management 50 32 6 9 3 0 0 82 12 85
2020 Information management 50 30 10 5 3 3 0 82 8 285
2020 Information technology 56 27 8 5 3 1 1 85 7 2405
2020 Internal audit 50 33 7 7 2 1 0 84 9 340
2020 Evaluation 54 28 9 5 3 0 0 82 8 150
2020 Data sciences 58 27 7 6 2 0 0 85 8 200
2020 Policy 59 23 7 8 3 0 0 82 11 420
2020 Project management 60 25 8 5 3 1 0 85 7 690
2020 Other services to the public 53 28 9 6 3 1 1 82 9 2475
2020 None of the above 49 29 10 6 4 2 1 80 10 3150

A psychologically healthy workplace

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 6 14 7 32 7 28 59 19 4590
2024 Health care practitioners 6 4 14 3 38 6 28 63 15 45
2024 Intelligence analysts 6 9 11 10 29 6 28 61 22 360
2024 Federal regulators 4 9 15 6 30 8 28 56 20 165
2024 Compliance, inspection and enforcement 5 8 16 7 33 8 23 58 19 8810
2024 Communications or public affairs 4 7 13 6 37 6 28 65 15 445
2024 Access to information and privacy 4 7 15 6 33 5 30 60 17 425
2024 Security 5 5 15 5 36 6 27 62 16 530
2024 Science and technology 6 8 11 7 36 9 22 62 21 160
2024 Library services 0 0 14 10 32 10 34 75 0 30
2024 Legal services 5 8 16 4 38 9 20 59 19 135
2024 Administration and operations 4 7 13 6 35 6 29 63 17 2630
2024 Human resources 4 5 11 7 35 5 32 67 15 1270
2024 Financial management 5 5 14 7 35 8 27 64 15 625
2024 Procurement 6 5 14 5 41 10 18 64 16 75
2024 Real property 4 9 15 6 35 7 25 60 19 175
2024 Material management 6 9 19 4 39 5 17 56 19 85
2024 Information management 6 8 13 4 36 3 30 59 21 275
2024 Information technology 5 6 13 6 37 10 24 65 15 2250
2024 Internal audit 5 8 15 8 29 10 25 57 20 455
2024 Evaluation 5 8 14 9 37 7 20 62 19 215
2024 Data sciences 3 8 9 9 38 8 26 70 16 275
2024 Policy 7 8 15 5 29 9 26 52 24 400
2024 Project management 4 7 12 6 35 8 28 64 17 910
2024 Other services to the public 4 6 14 6 35 8 26 63 15 2225
2024 None of the above 5 6 15 5 31 8 30 58 18 2925
2022 Client contact centre 5 5 10 6 39 7 29 69 15 6960
2022 Health care practitioners 2 2 8 0 55 6 28 82 6 40
2022 Federal regulators 4 8 17 7 38 6 20 61 17 305
2022 Compliance, inspection and enforcement 4 7 14 7 40 7 22 66 15 9690
2022 Communications or public affairs 2 6 10 6 42 3 31 72 12 475
2022 Access to information and privacy 5 7 10 6 36 5 31 65 19 570
2022 Security 4 7 12 5 42 6 24 68 15 495
2022 Science and technology 3 5 14 6 42 5 25 69 12 190
2022 Library services 0 3 5 3 42 7 41 84 6 35
2022 Legal services 4 4 14 6 36 9 27 66 12 165
2022 Administration and operations 4 5 12 6 40 5 28 70 13 2655
2022 Human resources 4 5 10 5 40 5 31 71 13 1390
2022 Financial management 4 7 11 6 38 5 29 66 17 625
2022 Procurement 3 4 10 4 37 12 31 71 12 85
2022 Real property 6 5 15 10 33 7 24 62 16 175
2022 Material management 10 4 19 6 34 6 22 55 18 75
2022 Information management 4 5 14 4 42 5 26 66 13 320
2022 Information technology 4 5 10 6 44 8 23 71 14 2710
2022 Internal audit 6 7 9 7 35 7 29 65 21 575
2022 Evaluation 5 8 12 4 38 7 27 62 19 275
2022 Data sciences 3 5 9 6 45 9 22 74 13 300
2022 Policy 2 7 12 6 40 5 29 69 13 370
2022 Project management 3 7 12 5 43 5 25 69 14 1060
2022 Other services to the public 4 5 12 5 38 7 29 68 14 2480
2022 None of the above 4 5 12 5 37 7 29 66 14 3295

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 36 17 10 8 3 0 64 18 4600
2024 Health care practitioners 29 38 19 9 2 3 0 69 11 45
2024 Intelligence analysts 21 37 15 13 10 2 1 61 24 360
2024 Federal regulators 28 37 19 6 7 2 0 67 13 165
2024 Compliance, inspection and enforcement 26 41 15 8 6 3 0 69 15 8825
2024 Communications or public affairs 19 46 15 10 8 2 0 66 19 445
2024 Access to information and privacy 29 38 15 8 7 3 0 70 15 425
2024 Security 24 40 18 9 5 3 0 66 15 525
2024 Science and technology 20 45 13 8 9 6 0 68 19 160
2024 Library services 31 40 17 3 7 3 0 73 10 30
2024 Legal services 23 34 22 10 6 5 0 60 17 135
2024 Administration and operations 28 40 15 8 6 2 0 69 15 2640
2024 Human resources 23 44 15 10 5 3 0 69 16 1275
2024 Financial management 27 38 18 8 7 3 0 66 15 620
2024 Procurement 26 49 9 8 3 4 0 79 12 75
2024 Real property 26 38 16 9 7 4 0 67 17 175
2024 Material management 24 34 28 11 1 1 0 59 12 85
2024 Information management 27 38 16 9 6 3 0 68 16 275
2024 Information technology 27 37 17 8 5 5 0 68 14 2250
2024 Internal audit 27 40 17 8 5 3 0 69 14 455
2024 Evaluation 25 41 18 6 6 4 1 69 12 215
2024 Data sciences 24 34 13 12 8 7 0 63 22 275
2024 Policy 18 36 17 12 14 3 1 56 26 400
2024 Project management 20 41 19 10 8 3 0 63 18 910
2024 Other services to the public 28 37 17 9 6 3 0 67 15 2230
2024 None of the above 26 36 17 8 7 5 1 66 15 2935
2022 Client contact centre 43 38 10 4 2 2 0 83 7 6965
2022 Health care practitioners 49 35 7 9 0 0 0 84 9 40
2022 Federal regulators 40 38 10 6 5 1 0 78 12 310
2022 Compliance, inspection and enforcement 38 42 10 5 3 2 0 82 8 9695
2022 Communications or public affairs 29 46 10 8 5 1 0 76 14 475
2022 Access to information and privacy 43 39 10 3 2 3 0 85 5 570
2022 Security 36 43 9 6 2 3 0 82 8 500
2022 Science and technology 32 41 14 6 3 3 1 76 9 190
2022 Library services 46 39 5 5 2 3 0 88 7 35
2022 Legal services 38 40 12 3 4 2 0 80 8 165
2022 Administration and operations 39 39 11 5 3 2 0 81 8 2670
2022 Human resources 38 43 10 5 2 1 0 83 7 1395
2022 Financial management 39 39 12 5 2 3 0 81 8 625
2022 Procurement 47 35 11 4 1 2 0 84 5 85
2022 Real property 35 39 12 8 5 2 0 75 13 175
2022 Material management 29 41 17 5 5 3 0 72 10 75
2022 Information management 38 39 11 7 3 1 0 79 10 320
2022 Information technology 36 39 13 5 3 4 0 79 8 2715
2022 Internal audit 38 41 11 6 2 2 0 81 8 575
2022 Evaluation 43 34 9 6 4 4 0 81 10 275
2022 Data sciences 41 33 14 4 4 5 0 77 8 300
2022 Policy 36 36 12 8 7 2 0 73 15 370
2022 Project management 34 42 12 7 3 2 0 77 10 1060
2022 Other services to the public 41 39 10 4 3 3 0 82 8 2485
2022 None of the above 38 37 12 6 3 4 1 78 9 3300
2020 Client contact centre 47 35 10 3 1 3 0 85 5 4650
2020 Health care practitioners 45 41 3 3 3 6 0 91 6 35
2020 Federal regulators 48 35 10 4 0 2 0 85 4 215
2020 Compliance, inspection and enforcement 45 41 9 3 1 1 0 86 5 9260
2020 Communications or public affairs 44 40 8 5 2 1 0 85 6 395
2020 Access to information and privacy 45 38 9 4 1 1 2 85 5 395
2020 Security 51 38 6 3 1 1 0 90 4 260
2020 Science and technology 38 42 13 5 1 0 0 80 6 195
2020 Library services 48 44 0 8 0 0 0 92 8 25
2020 Legal services 42 40 12 5 1 0 0 82 6 135
2020 Administration and operations 50 37 8 3 1 1 0 88 4 2400
2020 Human resources 49 38 7 4 0 1 0 88 5 1160
2020 Financial management 47 38 10 3 1 1 0 85 4 610
2020 Procurement 49 47 1 1 1 0 0 96 2 80
2020 Real property 51 34 8 6 0 1 0 85 6 155
2020 Material management 42 36 12 6 2 0 1 80 8 85
2020 Information management 46 33 11 5 0 3 2 83 5 285
2020 Information technology 46 37 10 4 1 2 0 85 5 2415
2020 Internal audit 44 42 8 4 1 1 0 87 5 345
2020 Evaluation 43 38 15 2 1 0 0 82 3 150
2020 Data sciences 44 39 10 2 3 3 0 85 5 200
2020 Policy 48 37 7 4 2 1 0 86 7 415
2020 Project management 43 42 8 5 1 1 0 87 5 695
2020 Other services to the public 51 35 8 4 1 1 0 87 5 2485
2020 None of the above 45 37 11 3 2 2 0 84 5 3160
2019 Client contact centre 33 40 14 7 3 2 0 75 11 3760
2019 Health care practitioners 26 40 24 9 0 0 0 66 9 30
2019 Federal regulators 41 39 10 6 4 1 0 81 10 225
2019 Compliance, inspection and enforcement 34 43 13 6 3 1 0 78 9 8735
2019 Communications or public affairs 31 43 13 8 3 2 0 76 10 365
2019 Access to information and privacy 42 34 13 6 2 2 0 78 8 365
2019 Security 38 37 11 7 4 3 0 77 11 225
2019 Science and technology 27 45 14 8 5 2 0 73 13 180
2019 Library services 46 42 3 3 3 0 3 91 6 35
2019 Legal services 29 47 11 7 3 3 0 79 10 140
2019 Administration and operations 39 39 12 5 2 1 0 79 8 2475
2019 Human resources 40 42 10 5 2 1 0 83 7 1030
2019 Financial management 39 39 13 5 3 1 0 79 8 685
2019 Procurement 37 42 18 1 0 1 0 80 2 65
2019 Real property 32 43 14 5 3 2 1 77 8 160
2019 Material management 33 36 18 6 3 4 1 72 9 130
2019 Information management 31 40 16 7 2 3 0 74 9 320
2019 Information technology 35 37 17 6 2 3 0 74 9 2420
2019 Internal audit 32 41 16 6 2 3 0 75 8 380
2019 Evaluation 32 43 14 7 2 2 0 77 9 190
2019 Data sciences 36 32 20 8 2 3 0 69 10 235
2019 Policy 38 39 13 9 2 1 0 77 10 375
2019 Project management 36 44 12 5 2 1 0 81 7 595
2019 Other services to the public 39 38 14 6 3 1 0 78 8 2140
2019 None of the above 34 39 15 6 3 3 0 75 9 3405

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 13 24 33 21 9 4600
2024 Health care practitioners 11 28 32 16 14 45
2024 Intelligence analysts 12 24 36 20 7 360
2024 Federal regulators 11 22 35 24 8 165
2024 Compliance, inspection and enforcement 11 23 35 22 8 8830
2024 Communications or public affairs 8 24 38 21 10 445
2024 Access to information and privacy 13 28 36 15 8 425
2024 Security 10 27 34 21 7 530
2024 Science and technology 13 22 33 27 6 160
2024 Library services 14 38 29 16 3 30
2024 Legal services 8 20 39 24 8 135
2024 Administration and operations 12 24 37 20 8 2640
2024 Human resources 8 26 38 21 7 1275
2024 Financial management 10 22 39 22 7 620
2024 Procurement 14 32 35 15 5 75
2024 Real property 13 23 40 20 4 175
2024 Material management 17 31 23 21 8 85
2024 Information management 7 23 39 22 9 275
2024 Information technology 15 26 34 17 7 2255
2024 Internal audit 11 31 36 16 6 460
2024 Evaluation 13 23 37 18 9 215
2024 Data sciences 11 26 36 18 9 275
2024 Policy 5 22 34 28 11 400
2024 Project management 10 24 36 21 9 910
2024 Other services to the public 10 23 36 23 8 2230
2024 None of the above 13 24 34 22 8 2935
2022 Client contact centre 18 31 31 16 4 6975
2022 Health care practitioners 11 30 33 19 7 40
2022 Federal regulators 13 29 38 16 3 310
2022 Compliance, inspection and enforcement 13 28 35 19 5 9695
2022 Communications or public affairs 10 23 39 21 7 475
2022 Access to information and privacy 17 32 35 14 3 570
2022 Security 13 32 34 16 5 500
2022 Science and technology 19 32 30 17 2 190
2022 Library services 13 29 38 18 2 35
2022 Legal services 12 36 34 14 4 165
2022 Administration and operations 12 30 36 16 5 2670
2022 Human resources 12 28 38 18 4 1395
2022 Financial management 15 31 36 14 5 625
2022 Procurement 21 42 21 12 4 85
2022 Real property 11 26 39 17 7 175
2022 Material management 14 30 29 20 6 75
2022 Information management 14 29 35 17 5 320
2022 Information technology 18 31 32 16 4 2715
2022 Internal audit 20 31 33 13 3 575
2022 Evaluation 13 29 31 22 5 275
2022 Data sciences 16 33 31 15 4 300
2022 Policy 11 28 35 20 6 370
2022 Project management 12 30 36 18 5 1060
2022 Other services to the public 13 29 34 19 5 2485
2022 None of the above 14 30 34 18 5 3305

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 26 10 3 3 3 2 83 6 4600
2024 Health care practitioners 58 16 6 7 5 9 0 80 13 45
2024 Intelligence analysts 50 27 11 3 3 3 1 81 7 360
2024 Federal regulators 55 29 9 2 3 1 0 85 5 165
2024 Compliance, inspection and enforcement 52 27 10 4 3 3 1 83 7 8830
2024 Communications or public affairs 62 22 7 4 3 1 1 86 7 445
2024 Access to information and privacy 60 21 7 4 2 3 2 86 7 425
2024 Security 57 25 9 4 2 3 0 85 6 530
2024 Science and technology 46 29 14 2 4 4 1 78 6 160
2024 Library services 73 13 7 0 3 3 0 90 3 30
2024 Legal services 56 22 14 2 2 3 1 81 5 135
2024 Administration and operations 56 27 7 4 2 3 1 86 6 2640
2024 Human resources 56 28 7 4 3 2 1 86 7 1275
2024 Financial management 54 28 9 3 2 3 1 85 5 625
2024 Procurement 66 22 0 2 1 4 5 97 3 75
2024 Real property 55 25 10 4 2 2 1 82 7 175
2024 Material management 52 30 8 5 0 4 1 86 5 85
2024 Information management 60 23 9 4 2 2 0 85 6 275
2024 Information technology 56 26 9 3 2 3 1 86 5 2255
2024 Internal audit 46 29 12 4 2 4 2 80 7 460
2024 Evaluation 54 27 11 0 4 2 1 84 4 215
2024 Data sciences 58 23 8 4 2 4 1 85 7 275
2024 Policy 52 25 11 5 4 3 0 79 10 400
2024 Project management 60 24 6 4 2 2 1 87 7 915
2024 Other services to the public 55 24 10 3 2 5 1 84 5 2235
2024 None of the above 52 25 12 3 2 5 2 82 6 2935
2022 Client contact centre 61 22 8 2 1 4 1 88 4 6975
2022 Health care practitioners 67 22 2 2 0 6 0 95 3 40
2022 Federal regulators 57 25 9 2 3 3 2 85 5 310
2022 Compliance, inspection and enforcement 55 27 9 2 2 4 1 86 4 9695
2022 Communications or public affairs 61 25 6 3 1 3 0 89 4 475
2022 Access to information and privacy 61 23 7 1 1 4 2 89 3 570
2022 Security 64 20 7 3 1 3 2 88 5 500
2022 Science and technology 51 29 10 1 2 4 3 86 4 190
2022 Library services 67 25 0 5 0 2 0 95 5 35
2022 Legal services 55 26 13 2 3 1 0 81 5 165
2022 Administration and operations 60 25 7 2 2 3 1 88 4 2670
2022 Human resources 60 26 7 2 1 2 1 89 4 1395
2022 Financial management 59 25 8 2 2 3 1 88 4 625
2022 Procurement 74 19 2 1 2 2 0 95 3 85
2022 Real property 52 31 10 3 3 2 0 84 6 175
2022 Material management 58 25 7 2 3 5 0 87 6 75
2022 Information management 55 27 9 1 3 4 2 86 4 320
2022 Information technology 61 23 8 2 1 3 1 89 3 2715
2022 Internal audit 56 26 11 2 1 3 2 86 3 575
2022 Evaluation 62 20 9 1 3 4 1 86 4 275
2022 Data sciences 68 21 6 1 1 3 1 91 2 300
2022 Policy 61 25 9 2 1 2 0 88 3 370
2022 Project management 59 25 7 2 2 3 1 88 4 1060
2022 Other services to the public 59 24 8 2 2 4 1 88 4 2485
2022 None of the above 56 23 10 2 2 5 2 85 4 3305
2020 Client contact centre 52 24 12 3 2 5 2 82 5 4635
2020 Health care practitioners 45 27 14 6 3 6 0 77 9 35
2020 Federal regulators 56 23 11 3 1 5 0 84 4 210
2020 Compliance, inspection and enforcement 47 29 14 4 3 3 1 79 7 9210
2020 Communications or public affairs 63 23 7 3 2 2 1 88 5 395
2020 Access to information and privacy 53 25 12 4 1 4 1 82 6 395
2020 Security 58 25 8 4 2 4 0 86 6 260
2020 Science and technology 43 28 15 6 4 3 2 75 10 195
2020 Library services 48 38 7 3 3 0 0 86 7 25
2020 Legal services 47 31 13 1 4 4 0 82 5 135
2020 Administration and operations 56 25 10 3 2 3 1 84 6 2395
2020 Human resources 58 26 10 2 2 2 1 86 4 1155
2020 Financial management 52 27 12 2 2 3 1 83 4 610
2020 Procurement 54 31 6 2 1 5 0 90 4 80
2020 Real property 51 32 6 5 2 4 0 87 7 155
2020 Material management 40 34 12 10 2 2 0 75 12 85
2020 Information management 51 24 12 3 2 5 2 81 5 285
2020 Information technology 53 26 11 3 1 5 1 83 5 2410
2020 Internal audit 47 33 13 1 1 3 2 83 3 340
2020 Evaluation 48 27 11 3 1 6 3 83 4 150
2020 Data sciences 54 29 11 1 1 2 1 86 2 200
2020 Policy 56 24 11 4 3 2 1 82 7 415
2020 Project management 57 24 10 4 2 3 0 84 6 695
2020 Other services to the public 51 28 11 2 2 4 2 83 4 2470
2020 None of the above 49 25 14 3 3 5 2 79 6 3150

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 26 8 8 7 2 1 76 15 4605
2024 Health care practitioners 57 19 2 4 13 2 2 80 18 45
2024 Intelligence analysts 44 31 6 9 8 2 0 77 17 360
2024 Federal regulators 48 23 9 8 12 0 1 72 19 165
2024 Compliance, inspection and enforcement 43 26 9 10 9 2 1 72 19 8825
2024 Communications or public affairs 52 25 5 9 8 1 0 77 17 445
2024 Access to information and privacy 52 23 10 6 6 2 1 77 12 425
2024 Security 52 24 7 8 8 1 0 77 15 530
2024 Science and technology 33 28 18 10 8 2 1 63 19 160
2024 Library services 46 29 10 8 3 3 0 79 11 30
2024 Legal services 47 23 12 9 6 2 1 72 15 135
2024 Administration and operations 49 26 8 8 7 2 1 76 16 2640
2024 Human resources 48 28 7 9 6 1 0 77 16 1275
2024 Financial management 49 26 9 8 6 1 1 77 14 625
2024 Procurement 56 26 5 4 3 5 1 87 7 75
2024 Real property 45 27 10 7 8 2 1 75 15 175
2024 Material management 48 25 12 9 6 0 1 73 15 85
2024 Information management 51 23 10 8 6 2 0 76 14 275
2024 Information technology 49 24 9 8 6 2 1 76 15 2255
2024 Internal audit 41 30 10 8 6 4 1 74 15 460
2024 Evaluation 49 28 8 4 9 1 0 78 13 215
2024 Data sciences 49 20 10 9 9 1 1 71 19 275
2024 Policy 46 23 8 10 12 1 0 70 22 400
2024 Project management 52 25 6 8 7 1 0 78 16 915
2024 Other services to the public 48 24 9 10 7 2 0 73 18 2230
2024 None of the above 46 24 10 9 8 3 1 72 18 2940
2022 Client contact centre 55 23 8 6 4 2 1 81 11 6970
2022 Health care practitioners 65 17 6 7 5 0 0 82 12 40
2022 Federal regulators 51 21 11 9 5 2 1 74 15 310
2022 Compliance, inspection and enforcement 45 26 10 9 6 2 1 74 16 9700
2022 Communications or public affairs 52 23 8 8 7 2 1 77 15 475
2022 Access to information and privacy 56 20 9 7 4 3 1 80 11 570
2022 Security 52 24 7 7 6 3 1 79 14 500
2022 Science and technology 43 25 11 10 7 2 2 70 18 190
2022 Library services 49 34 6 0 10 2 0 84 10 35
2022 Legal services 41 34 11 4 8 2 0 77 12 165
2022 Administration and operations 52 25 8 8 5 1 0 78 13 2670
2022 Human resources 53 25 7 8 4 2 1 80 12 1395
2022 Financial management 51 25 10 7 4 2 1 79 11 625
2022 Procurement 62 23 5 5 3 1 0 86 8 85
2022 Real property 43 31 9 11 5 2 0 75 16 175
2022 Material management 50 24 13 5 8 0 0 74 13 75
2022 Information management 45 26 10 7 8 2 2 74 16 320
2022 Information technology 53 24 9 6 4 2 1 79 11 2710
2022 Internal audit 49 28 9 7 4 2 1 79 11 575
2022 Evaluation 56 19 8 8 8 2 0 76 16 275
2022 Data sciences 54 24 8 6 5 2 1 81 12 300
2022 Policy 49 24 9 9 6 2 0 75 16 370
2022 Project management 50 28 7 8 5 2 1 79 14 1060
2022 Other services to the public 51 25 9 7 5 2 1 78 13 2485
2022 None of the above 50 23 9 8 6 3 1 76 15 3300
2020 Client contact centre 44 27 11 8 5 2 1 74 14 4645
2020 Health care practitioners 42 22 6 14 14 3 0 66 28 35
2020 Federal regulators 47 23 9 10 9 1 0 72 19 210
2020 Compliance, inspection and enforcement 36 29 13 11 8 2 1 67 20 9250
2020 Communications or public affairs 50 26 9 9 5 1 0 77 14 395
2020 Access to information and privacy 47 26 12 8 5 2 0 74 13 400
2020 Security 51 24 8 8 6 2 0 77 14 260
2020 Science and technology 39 25 10 14 10 1 0 66 24 195
2020 Library services 31 42 7 13 7 0 0 73 20 25
2020 Legal services 40 28 12 10 8 2 0 70 18 135
2020 Administration and operations 46 27 10 9 7 1 1 75 16 2395
2020 Human resources 47 29 10 9 4 1 0 76 14 1160
2020 Financial management 42 28 10 13 4 1 1 72 17 610
2020 Procurement 44 31 6 12 5 0 1 76 18 80
2020 Real property 44 21 16 9 8 1 0 67 17 150
2020 Material management 39 32 11 11 7 0 1 71 18 85
2020 Information management 39 28 12 9 6 4 2 72 16 285
2020 Information technology 44 29 12 8 5 2 1 75 13 2410
2020 Internal audit 40 32 13 7 5 3 0 75 12 340
2020 Evaluation 44 30 11 5 8 2 0 75 14 150
2020 Data sciences 43 32 10 10 4 1 0 75 14 200
2020 Policy 46 26 11 9 7 1 1 72 16 415
2020 Project management 46 29 10 9 5 1 0 76 14 695
2020 Other services to the public 44 26 10 10 7 2 1 72 17 2475
2020 None of the above 40 27 13 9 8 2 1 69 17 3145

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 33 16 14 13 2 0 56 27 4600
2024 Health care practitioners 36 23 18 7 11 4 0 62 19 45
2024 Intelligence analysts 20 39 13 17 9 3 0 61 26 360
2024 Federal regulators 23 37 20 10 8 2 0 61 19 165
2024 Compliance, inspection and enforcement 22 37 16 13 10 2 0 60 24 8825
2024 Communications or public affairs 22 39 16 12 10 1 0 61 23 445
2024 Access to information and privacy 28 36 16 8 9 1 0 66 18 425
2024 Security 21 38 17 13 9 1 0 59 23 530
2024 Science and technology 20 42 12 14 9 2 1 63 24 160
2024 Library services 26 35 6 16 16 0 0 61 33 30
2024 Legal services 23 42 16 9 8 2 0 66 18 135
2024 Administration and operations 24 37 14 13 10 2 0 62 23 2640
2024 Human resources 21 41 14 14 9 1 0 63 23 1275
2024 Financial management 23 37 15 14 10 1 1 61 24 625
2024 Procurement 27 38 20 8 5 1 1 66 14 75
2024 Real property 24 37 17 9 11 2 1 62 20 175
2024 Material management 25 37 18 10 8 0 2 63 19 85
2024 Information management 23 39 13 13 10 1 1 64 23 275
2024 Information technology 32 36 13 9 7 2 1 70 17 2255
2024 Internal audit 22 44 13 8 8 4 0 69 17 460
2024 Evaluation 23 40 13 14 11 1 0 63 24 215
2024 Data sciences 27 40 9 13 9 2 0 69 22 275
2024 Policy 18 32 13 17 19 1 0 50 37 400
2024 Project management 18 38 16 15 11 1 0 57 27 910
2024 Other services to the public 23 35 17 13 9 3 0 60 22 2230
2024 None of the above 23 35 17 12 10 3 1 60 23 2935
2022 Client contact centre 39 38 12 6 3 2 1 78 10 6970
2022 Health care practitioners 37 34 16 4 7 2 0 73 11 40
2022 Federal regulators 36 36 14 6 6 1 0 73 12 310
2022 Compliance, inspection and enforcement 33 40 13 7 4 3 0 75 11 9690
2022 Communications or public affairs 32 45 10 7 6 1 0 77 13 475
2022 Access to information and privacy 42 37 10 6 2 3 1 82 8 570
2022 Security 37 39 11 7 3 2 0 78 11 500
2022 Science and technology 33 42 10 8 4 2 1 77 13 190
2022 Library services 54 27 15 2 2 0 0 80 4 35
2022 Legal services 32 45 11 5 2 3 0 81 8 165
2022 Administration and operations 36 41 11 6 4 2 0 79 10 2665
2022 Human resources 38 43 10 6 2 1 0 82 8 1395
2022 Financial management 39 37 12 6 4 1 0 77 11 620
2022 Procurement 41 39 5 8 2 4 0 84 11 85
2022 Real property 34 35 16 8 3 4 0 72 11 175
2022 Material management 34 43 12 7 4 0 0 77 11 75
2022 Information management 33 38 15 7 5 2 1 73 12 320
2022 Information technology 42 37 10 5 2 2 1 82 8 2705
2022 Internal audit 38 42 10 4 4 2 0 82 8 575
2022 Evaluation 38 35 14 5 3 3 2 77 9 275
2022 Data sciences 43 38 9 5 3 2 1 83 8 300
2022 Policy 35 39 14 8 3 1 0 75 12 370
2022 Project management 34 41 11 7 5 1 0 76 12 1060
2022 Other services to the public 37 40 11 6 3 3 1 79 9 2485
2022 None of the above 35 38 13 5 4 3 1 76 10 3300
2020 Client contact centre 39 32 14 7 4 3 1 74 11 4645
2020 Health care practitioners 33 42 9 9 6 3 0 77 15 35
2020 Federal regulators 44 30 12 8 4 3 0 75 13 215
2020 Compliance, inspection and enforcement 35 36 16 7 4 2 0 72 11 9265
2020 Communications or public affairs 43 35 11 5 3 2 0 80 8 395
2020 Access to information and privacy 41 35 15 5 3 1 1 77 8 400
2020 Security 44 36 9 6 2 2 0 83 8 260
2020 Science and technology 35 33 18 7 6 1 0 69 13 195
2020 Library services 44 38 7 10 0 0 0 83 10 25
2020 Legal services 34 39 11 9 4 3 0 75 14 135
2020 Administration and operations 43 34 13 6 3 1 0 78 9 2395
2020 Human resources 45 35 12 5 2 1 0 81 8 1165
2020 Financial management 42 35 14 5 3 1 0 78 8 610
2020 Procurement 52 35 7 6 0 0 0 86 6 80
2020 Real property 41 33 11 9 4 0 1 75 13 155
2020 Material management 34 28 18 18 2 0 0 62 20 85
2020 Information management 40 33 13 6 2 4 2 77 9 285
2020 Information technology 43 33 14 5 3 2 0 78 8 2415
2020 Internal audit 38 37 15 6 2 1 1 77 8 345
2020 Evaluation 39 38 11 6 3 3 0 79 10 150
2020 Data sciences 40 41 10 4 2 2 0 83 7 200
2020 Policy 46 30 11 7 6 0 0 76 13 420
2020 Project management 42 33 14 7 2 2 0 76 10 695
2020 Other services to the public 41 34 13 6 3 2 0 78 9 2480
2020 None of the above 38 32 16 7 4 2 0 72 11 3155
2019 Client contact centre 26 34 19 12 7 2 0 61 20 3765
2019 Health care practitioners 27 41 16 3 9 3 0 70 13 30
2019 Federal regulators 31 35 16 10 7 1 0 67 18 225
2019 Compliance, inspection and enforcement 25 38 18 11 7 1 0 63 18 8730
2019 Communications or public affairs 27 39 16 8 8 2 0 67 17 365
2019 Access to information and privacy 36 33 15 10 4 2 0 70 15 370
2019 Security 39 35 12 8 4 0 0 75 12 225
2019 Science and technology 25 39 19 10 5 2 0 65 15 180
2019 Library services 49 20 20 0 6 3 3 72 6 35
2019 Legal services 26 37 13 14 8 2 0 64 23 140
2019 Administration and operations 32 38 15 9 5 1 0 70 15 2480
2019 Human resources 34 39 12 9 5 1 0 74 14 1035
2019 Financial management 30 37 16 9 5 2 0 69 15 690
2019 Procurement 48 30 17 4 1 0 0 78 5 65
2019 Real property 25 38 19 10 7 1 1 64 17 160
2019 Material management 32 29 20 8 7 4 0 64 15 130
2019 Information management 27 34 19 11 8 2 0 62 19 320
2019 Information technology 34 35 17 8 4 2 0 70 13 2425
2019 Internal audit 30 36 20 10 3 2 0 67 13 380
2019 Evaluation 27 41 16 10 5 1 1 69 15 190
2019 Data sciences 36 34 14 9 4 4 0 73 13 235
2019 Policy 26 35 18 14 5 1 0 62 19 375
2019 Project management 27 42 15 11 3 1 0 70 15 600
2019 Other services to the public 30 35 18 9 6 1 0 66 16 2145
2019 None of the above 27 36 18 11 6 2 0 64 17 3415

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 18 46 12 14 9 1 0 65 23 455
2024 Intelligence analysts 8 51 18 7 17 0 0 58 23 30
2024 Federal regulators 17 59 3 15 3 3 0 79 18 35
2024 Compliance, inspection and enforcement 16 50 12 13 7 1 0 67 20 1495
2024 Communications or public affairs 17 48 10 16 8 0 0 66 24 80
2024 Access to information and privacy 12 59 2 14 13 0 0 71 27 45
2024 Security 14 60 13 10 3 0 0 75 13 100
2024 Science and technology 23 26 20 9 23 0 0 49 32 20
2024 Legal services 17 34 27 13 10 0 0 51 22 20
2024 Administration and operations 19 49 11 14 7 0 0 68 21 535
2024 Human resources 14 58 10 14 4 0 0 72 18 255
2024 Financial management 18 42 15 16 7 1 1 61 23 110
2024 Procurement 16 53 7 23 0 0 0 69 23 15
2024 Real property 9 58 10 12 11 0 0 67 23 30
2024 Material management 37 37 27 0 0 0 0 73 0 15
2024 Information management 13 60 14 10 4 0 0 73 13 30
2024 Information technology 20 46 14 13 6 1 1 66 19 505
2024 Internal audit 14 40 15 20 12 0 0 53 32 35
2024 Evaluation 8 61 15 9 4 0 4 72 13 20
2024 Data sciences 14 41 9 20 8 3 5 60 31 40
2024 Policy 13 44 16 17 5 4 0 60 23 65
2024 Project management 18 51 8 18 5 1 0 69 23 130
2024 Other services to the public 17 50 11 15 7 0 0 67 22 245
2024 None of the above 17 49 12 11 8 1 1 67 20 320
2022 Client contact centre 22 53 10 12 3 0 0 75 15 695
2022 Federal regulators 29 45 15 2 9 0 0 74 11 45
2022 Compliance, inspection and enforcement 18 51 13 12 6 1 0 70 17 1540
2022 Communications or public affairs 17 49 15 15 2 1 0 67 18 85
2022 Access to information and privacy 23 45 13 10 8 0 0 69 18 35
2022 Security 29 55 7 4 4 0 0 84 9 95
2022 Science and technology 19 48 23 10 0 0 0 67 10 25
2022 Legal services 18 46 23 9 5 0 0 63 13 20
2022 Administration and operations 22 54 9 9 4 1 0 77 13 585
2022 Human resources 24 53 8 13 2 0 0 77 15 335
2022 Financial management 23 43 9 16 5 3 1 68 22 100
2022 Procurement 47 37 8 0 7 0 0 85 7 15
2022 Real property 18 38 22 12 10 0 0 56 21 30
2022 Material management 18 67 5 6 5 0 0 84 11 15
2022 Information management 30 51 10 2 5 3 0 83 7 40
2022 Information technology 23 48 11 12 5 1 0 72 16 565
2022 Internal audit 13 56 13 15 3 0 0 69 17 35
2022 Evaluation 31 34 15 16 0 5 0 68 16 20
2022 Data sciences 18 61 6 10 4 2 0 80 14 50
2022 Policy 15 54 12 14 4 1 0 70 19 70
2022 Project management 22 51 12 8 6 1 0 73 14 215
2022 Other services to the public 23 53 8 11 4 1 0 76 16 295
2022 None of the above 21 49 12 13 4 1 1 71 17 395
2020 Client contact centre 27 46 11 13 4 0 1 73 16 420
2020 Federal regulators 20 42 18 15 5 0 0 62 20 40
2020 Compliance, inspection and enforcement 24 46 14 12 4 1 0 70 16 1455
2020 Communications or public affairs 18 56 10 10 1 3 1 78 12 70
2020 Access to information and privacy 23 40 3 27 7 0 0 63 34 30
2020 Security 27 48 15 8 0 2 0 76 8 60
2020 Science and technology 28 35 33 4 0 0 0 63 4 25
2020 Legal services 20 39 14 10 10 7 0 64 22 30
2020 Administration and operations 26 49 14 9 2 0 0 75 11 510
2020 Human resources 28 50 6 15 1 0 0 78 16 230
2020 Financial management 26 49 9 10 3 2 0 77 14 120
2020 Procurement 33 50 8 0 0 9 0 91 0 10
2020 Real property 34 44 16 6 0 0 0 78 6 30
2020 Material management 25 50 8 8 8 0 0 75 17 10
2020 Information management 16 39 20 19 7 0 0 55 25 30
2020 Information technology 26 49 10 11 3 1 1 76 14 505
2020 Internal audit 13 53 13 14 4 3 0 68 18 30
2020 Evaluation 19 63 0 19 0 0 0 81 19 10
2020 Data sciences 15 54 14 17 0 0 0 69 17 30
2020 Policy 34 43 12 4 5 0 2 79 9 60
2020 Project management 25 52 10 9 2 1 1 78 12 125
2020 Other services to the public 24 50 9 12 4 0 0 75 16 235
2020 None of the above 23 49 11 12 4 0 0 73 16 325
2019 Client contact centre 16 51 12 15 5 1 0 68 20 340
2019 Federal regulators 29 41 14 10 6 0 0 70 16 50
2019 Compliance, inspection and enforcement 19 48 12 15 4 1 1 68 19 1335
2019 Communications or public affairs 28 46 12 11 0 2 2 76 11 55
2019 Access to information and privacy 19 13 13 32 24 0 0 32 55 15
2019 Security 21 47 10 14 4 2 2 71 19 50
2019 Science and technology 34 33 22 6 5 0 0 66 12 20
2019 Legal services 29 37 8 25 0 0 0 66 25 25
2019 Administration and operations 22 49 10 12 5 0 1 73 17 500
2019 Human resources 30 49 9 8 1 0 2 81 10 200
2019 Financial management 23 42 16 12 3 2 3 68 16 120
2019 Real property 24 44 12 12 4 0 4 71 17 25
2019 Material management 13 53 13 13 7 0 0 67 20 15
2019 Information management 23 43 14 11 9 0 0 66 20 35
2019 Information technology 25 41 14 11 3 2 3 70 14 485
2019 Internal audit 21 26 31 13 0 4 4 52 14 25
2019 Evaluation 14 34 47 6 0 0 0 47 6 15
2019 Data sciences 20 48 10 13 0 9 0 75 15 30
2019 Policy 16 47 13 14 3 5 3 68 19 65
2019 Project management 31 54 11 5 0 0 0 84 5 95
2019 Other services to the public 32 37 14 14 3 0 0 69 17 210
2019 None of the above 23 50 13 8 4 1 1 74 12 350

Work-related stress

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 26 16 7 10 1 3 38 62 4590
2024 Health care practitioners 51 26 14 0 3 2 3 54 46 45
2024 Intelligence analysts 38 27 19 6 6 0 3 40 60 360
2024 Federal regulators 30 32 17 8 10 0 3 31 69 165
2024 Compliance, inspection and enforcement 35 30 16 8 9 1 2 35 65 8790
2024 Communications or public affairs 40 33 9 7 7 1 3 42 58 440
2024 Access to information and privacy 35 30 15 6 8 1 4 37 63 425
2024 Security 38 31 14 6 8 0 3 39 61 520
2024 Science and technology 31 28 19 8 11 1 3 32 68 160
2024 Library services 38 30 23 0 10 0 0 38 62 30
2024 Legal services 32 28 20 5 14 0 2 32 68 135
2024 Administration and operations 42 27 15 5 8 1 3 43 57 2630
2024 Human resources 44 28 13 4 7 0 4 45 55 1270
2024 Financial management 41 28 14 7 8 1 3 42 58 620
2024 Procurement 42 27 18 6 4 1 1 43 57 75
2024 Real property 43 27 15 6 8 0 1 44 56 175
2024 Material management 40 22 18 7 14 0 0 40 60 85
2024 Information management 37 34 15 4 10 0 1 37 63 275
2024 Information technology 46 26 12 6 6 1 3 48 52 2250
2024 Internal audit 38 27 16 8 8 0 3 39 61 455
2024 Evaluation 36 29 15 6 12 0 1 37 63 215
2024 Data sciences 39 30 14 7 7 1 1 40 60 270
2024 Policy 37 31 14 6 10 0 2 38 62 395
2024 Project management 42 29 13 7 7 0 2 43 57 910
2024 Other services to the public 36 28 17 8 8 1 2 37 63 2215
2024 None of the above 38 29 14 5 8 1 4 40 60 2925
2022 Client contact centre 37 25 17 8 9 1 3 6950
2022 Health care practitioners 58 20 18 3 0 2 0 40
2022 Federal regulators 35 28 16 7 12 1 1 305
2022 Compliance, inspection and enforcement 34 28 17 9 10 1 2 9650
2022 Communications or public affairs 40 30 14 7 6 0 3 475
2022 Access to information and privacy 43 26 16 6 4 1 3 565
2022 Security 39 25 16 8 9 1 4 495
2022 Science and technology 44 24 15 7 8 0 3 190
2022 Library services 27 45 13 3 10 0 2 35
2022 Legal services 33 27 16 12 9 1 2 165
2022 Administration and operations 42 27 13 7 8 1 3 2650
2022 Human resources 46 26 13 6 5 0 3 1390
2022 Financial management 42 27 12 6 10 1 2 625
2022 Procurement 33 32 16 4 7 0 8 85
2022 Real property 34 28 17 10 8 1 2 175
2022 Material management 42 26 16 10 4 0 2 75
2022 Information management 44 23 16 9 7 0 1 320
2022 Information technology 44 26 13 6 8 1 2 2695
2022 Internal audit 39 24 15 8 10 1 3 570
2022 Evaluation 42 25 14 9 8 0 2 275
2022 Data sciences 43 24 12 6 12 1 2 300
2022 Policy 39 29 16 6 7 0 2 370
2022 Project management 42 27 13 8 9 0 2 1060
2022 Other services to the public 41 24 16 7 9 1 2 2465
2022 None of the above 40 25 16 7 7 1 3 3290
2020 Client contact centre 37 27 19 9 6 1 1 4655
2020 Health care practitioners 62 11 14 8 6 0 0 35
2020 Federal regulators 46 23 13 6 11 0 1 210
2020 Compliance, inspection and enforcement 39 29 17 8 5 0 1 9245
2020 Communications or public affairs 40 33 15 6 5 0 0 395
2020 Access to information and privacy 37 31 19 8 4 0 2 400
2020 Security 48 28 16 5 2 0 1 260
2020 Science and technology 39 35 14 8 3 0 1 195
2020 Library services 41 27 28 0 3 0 0 25
2020 Legal services 40 24 20 10 7 0 0 135
2020 Administration and operations 42 29 17 6 5 0 1 2395
2020 Human resources 50 28 12 5 4 0 1 1160
2020 Financial management 46 28 15 5 5 0 1 610
2020 Procurement 37 30 18 9 5 0 1 80
2020 Real property 40 34 12 8 3 1 1 155
2020 Material management 30 32 19 17 2 0 0 85
2020 Information management 41 28 16 7 3 3 2 285
2020 Information technology 52 28 12 5 2 0 1 2405
2020 Internal audit 37 27 19 10 5 0 0 340
2020 Evaluation 40 33 15 8 3 0 1 150
2020 Data sciences 44 32 16 6 1 0 0 200
2020 Policy 43 30 16 5 5 0 0 420
2020 Project management 46 29 14 6 3 0 1 695
2020 Other services to the public 39 30 17 7 6 1 1 2480
2020 None of the above 40 27 18 8 6 1 1 3160
2019 Client contact centre 27 28 21 11 11 0 1 3770
2019 Health care practitioners 32 41 12 3 11 0 0 30
2019 Federal regulators 33 28 20 8 10 0 0 225
2019 Compliance, inspection and enforcement 29 32 20 9 9 0 1 8735
2019 Communications or public affairs 27 34 20 10 9 0 1 365
2019 Access to information and privacy 32 31 14 11 9 1 2 370
2019 Security 39 30 12 9 9 0 1 225
2019 Science and technology 39 29 21 5 3 0 2 180
2019 Library services 35 30 21 0 11 0 3 30
2019 Legal services 27 29 18 10 15 1 0 140
2019 Administration and operations 34 31 17 9 8 0 1 2485
2019 Human resources 38 29 16 8 7 0 2 1035
2019 Financial management 35 31 18 7 9 0 0 685
2019 Procurement 43 28 14 14 1 0 0 65
2019 Real property 32 25 19 12 9 1 2 160
2019 Material management 32 33 18 8 8 0 1 130
2019 Information management 35 30 21 7 6 1 1 320
2019 Information technology 43 31 14 6 4 0 2 2415
2019 Internal audit 24 29 24 9 12 0 2 385
2019 Evaluation 35 24 23 10 7 1 1 190
2019 Data sciences 37 32 18 7 5 0 1 235
2019 Policy 30 36 16 9 9 1 0 375
2019 Project management 36 31 17 7 8 0 1 600
2019 Other services to the public 32 31 19 7 9 0 0 2140
2019 None of the above 32 29 18 10 10 0 1 3420

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 25 23 14 13 1 2 22 78 4590
2024 Health care practitioners 31 35 22 6 5 0 2 32 68 45
2024 Intelligence analysts 24 29 25 11 9 0 1 24 76 360
2024 Federal regulators 21 22 30 13 13 0 1 21 79 165
2024 Compliance, inspection and enforcement 20 29 26 13 12 0 1 20 80 8800
2024 Communications or public affairs 15 31 27 14 12 0 0 15 85 445
2024 Access to information and privacy 26 23 24 11 15 1 1 26 74 425
2024 Security 25 31 22 13 8 0 1 25 75 525
2024 Science and technology 22 24 29 13 9 0 4 23 77 160
2024 Library services 10 32 37 8 13 0 0 10 90 30
2024 Legal services 16 29 21 18 16 0 1 16 84 135
2024 Administration and operations 24 32 20 11 10 0 1 25 75 2630
2024 Human resources 18 25 26 15 15 0 1 18 82 1270
2024 Financial management 20 31 23 13 12 0 1 20 80 620
2024 Procurement 26 31 22 15 5 0 1 26 74 75
2024 Real property 22 34 22 13 8 0 0 22 78 175
2024 Material management 37 28 22 9 3 0 1 37 63 85
2024 Information management 22 29 25 12 11 0 0 23 77 275
2024 Information technology 24 32 22 11 10 1 1 24 76 2250
2024 Internal audit 25 27 25 12 10 0 1 25 75 455
2024 Evaluation 29 23 24 14 10 0 1 29 71 215
2024 Data sciences 22 36 27 8 7 0 0 22 78 275
2024 Policy 13 26 28 16 16 0 1 13 87 400
2024 Project management 20 32 25 14 9 0 0 20 80 910
2024 Other services to the public 23 28 25 12 10 1 1 23 77 2225
2024 None of the above 24 30 22 11 11 1 2 25 75 2930
2022 Client contact centre 27 27 24 10 8 1 3 6950
2022 Health care practitioners 33 34 19 6 7 0 0 40
2022 Federal regulators 21 27 26 12 11 0 2 310
2022 Compliance, inspection and enforcement 20 29 26 13 10 0 1 9665
2022 Communications or public affairs 17 30 27 13 13 0 0 475
2022 Access to information and privacy 28 28 24 10 8 1 1 570
2022 Security 19 31 26 13 9 1 2 500
2022 Science and technology 28 29 24 10 6 1 1 190
2022 Library services 37 29 19 5 10 0 0 35
2022 Legal services 25 26 25 14 9 0 1 165
2022 Administration and operations 24 28 25 12 10 0 1 2655
2022 Human resources 15 27 25 16 14 0 1 1385
2022 Financial management 20 34 25 11 9 0 1 620
2022 Procurement 20 27 30 11 8 1 2 85
2022 Real property 17 33 29 12 8 1 1 175
2022 Material management 32 31 23 5 7 0 2 75
2022 Information management 25 30 26 9 10 0 1 320
2022 Information technology 27 30 23 11 8 0 1 2700
2022 Internal audit 29 25 26 12 5 0 2 570
2022 Evaluation 25 32 26 12 5 0 0 270
2022 Data sciences 26 35 20 10 7 1 1 300
2022 Policy 17 30 24 16 12 0 1 370
2022 Project management 20 28 28 14 10 0 0 1060
2022 Other services to the public 24 29 26 11 8 0 1 2475
2022 None of the above 26 29 23 11 9 1 2 3290
2020 Client contact centre 28 28 22 12 7 1 2 4660
2020 Health care practitioners 27 19 35 14 5 0 0 35
2020 Federal regulators 28 28 22 15 6 0 1 215
2020 Compliance, inspection and enforcement 25 29 26 13 7 0 1 9270
2020 Communications or public affairs 19 28 26 15 11 0 0 395
2020 Access to information and privacy 25 31 22 12 7 1 3 400
2020 Security 27 33 20 12 7 0 1 260
2020 Science and technology 25 33 23 11 6 0 1 195
2020 Library services 18 39 27 11 3 0 0 25
2020 Legal services 24 20 26 16 13 0 1 135
2020 Administration and operations 25 30 24 12 7 0 0 2400
2020 Human resources 19 25 28 17 11 0 0 1165
2020 Financial management 24 31 25 13 6 0 0 615
2020 Procurement 15 36 25 18 5 1 0 80
2020 Real property 26 26 29 12 6 1 0 155
2020 Material management 33 32 20 9 3 0 2 85
2020 Information management 26 30 25 6 9 2 2 280
2020 Information technology 24 30 25 12 8 0 0 2410
2020 Internal audit 28 29 26 10 6 0 1 340
2020 Evaluation 24 35 27 9 5 0 0 150
2020 Data sciences 25 26 25 15 8 1 0 200
2020 Policy 26 26 24 13 11 0 0 420
2020 Project management 20 28 28 15 8 0 1 695
2020 Other services to the public 28 31 23 10 6 0 1 2480
2020 None of the above 29 29 24 10 7 1 1 3160
2019 Client contact centre 27 27 24 12 8 0 2 3770
2019 Health care practitioners 21 33 21 12 8 0 5 30
2019 Federal regulators 23 30 27 13 5 1 1 225
2019 Compliance, inspection and enforcement 20 32 27 13 8 0 1 8725
2019 Communications or public affairs 22 31 27 13 7 0 0 365
2019 Access to information and privacy 31 31 18 10 7 0 1 370
2019 Security 30 36 19 12 3 0 0 225
2019 Science and technology 24 34 23 12 7 0 1 180
2019 Library services 17 26 35 17 6 0 0 35
2019 Legal services 18 27 22 18 14 1 0 140
2019 Administration and operations 27 32 23 12 6 0 1 2485
2019 Human resources 19 29 26 17 9 0 1 1035
2019 Financial management 23 31 28 13 5 0 0 685
2019 Procurement 27 30 16 17 10 0 0 65
2019 Real property 21 32 24 10 10 0 3 160
2019 Material management 34 39 21 5 1 0 0 130
2019 Information management 29 29 24 12 5 0 1 315
2019 Information technology 24 34 21 12 7 0 1 2420
2019 Internal audit 23 34 26 11 5 0 1 385
2019 Evaluation 24 38 26 7 5 1 1 190
2019 Data sciences 27 37 24 8 4 0 1 230
2019 Policy 22 28 27 14 8 1 1 375
2019 Project management 22 34 22 12 9 0 0 600
2019 Other services to the public 26 31 24 12 7 0 1 2145
2019 None of the above 28 30 21 12 7 0 1 3420

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 21 16 8 9 1 12 37 63 4555
2024 Health care practitioners 46 29 10 4 5 2 4 49 51 45
2024 Intelligence analysts 32 29 22 7 8 0 2 33 67 360
2024 Federal regulators 28 28 24 8 9 0 2 29 71 165
2024 Compliance, inspection and enforcement 29 31 19 9 8 0 3 30 70 8780
2024 Communications or public affairs 22 28 25 12 12 0 1 22 78 440
2024 Access to information and privacy 34 23 16 13 11 0 3 35 65 425
2024 Security 32 33 17 10 6 1 2 33 67 520
2024 Science and technology 28 30 20 10 8 0 4 29 71 155
2024 Library services 21 49 16 7 7 0 0 21 79 30
2024 Legal services 21 36 23 9 9 0 2 21 79 135
2024 Administration and operations 32 30 18 9 9 1 2 33 67 2630
2024 Human resources 24 27 23 13 10 0 2 24 76 1270
2024 Financial management 26 30 21 11 11 0 2 26 74 615
2024 Procurement 31 30 25 5 6 1 3 32 68 75
2024 Real property 30 24 24 10 11 1 1 30 70 175
2024 Material management 42 34 11 8 4 0 2 43 57 85
2024 Information management 28 29 17 15 8 0 3 29 71 275
2024 Information technology 31 28 19 10 8 1 2 33 67 2245
2024 Internal audit 32 27 18 11 8 1 3 33 67 455
2024 Evaluation 33 24 16 14 11 0 1 34 66 215
2024 Data sciences 32 33 19 10 6 0 0 32 68 270
2024 Policy 17 32 21 14 15 0 1 17 83 400
2024 Project management 24 33 21 13 8 0 1 25 75 910
2024 Other services to the public 33 29 17 8 7 1 4 35 65 2215
2024 None of the above 33 29 16 9 7 1 4 35 65 2920
2022 Client contact centre 43 20 12 6 4 1 14 6920
2022 Health care practitioners 57 17 10 9 0 0 6 40
2022 Federal regulators 30 29 20 10 8 1 3 305
2022 Compliance, inspection and enforcement 32 30 19 9 6 1 3 9645
2022 Communications or public affairs 24 26 26 14 10 0 0 475
2022 Access to information and privacy 39 25 16 7 5 1 5 570
2022 Security 30 28 20 11 6 1 4 495
2022 Science and technology 37 27 17 11 5 0 3 190
2022 Library services 43 32 5 5 10 2 3 35
2022 Legal services 34 30 18 8 7 0 3 165
2022 Administration and operations 34 29 19 10 6 1 2 2645
2022 Human resources 26 29 22 13 9 0 2 1385
2022 Financial management 28 31 18 11 7 0 3 620
2022 Procurement 31 30 24 7 7 0 2 85
2022 Real property 22 40 17 10 10 2 1 175
2022 Material management 42 22 19 4 8 0 5 75
2022 Information management 39 23 18 8 8 1 4 320
2022 Information technology 35 30 16 9 7 0 3 2700
2022 Internal audit 38 23 19 11 4 1 4 565
2022 Evaluation 37 27 21 7 5 1 1 275
2022 Data sciences 37 30 17 8 6 0 2 300
2022 Policy 26 28 21 12 10 0 2 370
2022 Project management 24 31 24 10 9 0 1 1055
2022 Other services to the public 38 29 17 7 4 1 4 2465
2022 None of the above 36 28 16 8 5 1 5 3280
2020 Client contact centre 45 21 14 6 3 2 9 4645
2020 Health care practitioners 50 16 14 16 3 0 0 35
2020 Federal regulators 37 29 17 7 6 2 1 210
2020 Compliance, inspection and enforcement 36 30 19 9 5 0 1 9250
2020 Communications or public affairs 26 32 18 15 8 0 0 395
2020 Access to information and privacy 35 30 15 9 5 0 5 400
2020 Security 35 34 15 7 6 0 2 260
2020 Science and technology 29 31 22 12 4 0 2 195
2020 Library services 21 62 10 7 0 0 0 25
2020 Legal services 35 22 21 15 7 0 0 135
2020 Administration and operations 34 32 19 9 5 1 1 2395
2020 Human resources 28 30 24 10 7 0 1 1165
2020 Financial management 32 29 20 10 9 0 1 615
2020 Procurement 26 30 23 16 2 1 1 80
2020 Real property 30 34 19 13 3 1 0 155
2020 Material management 48 27 15 5 1 2 1 85
2020 Information management 37 24 20 8 6 2 3 285
2020 Information technology 32 30 20 10 7 0 1 2410
2020 Internal audit 35 31 21 7 4 1 1 340
2020 Evaluation 26 42 15 8 6 1 1 150
2020 Data sciences 32 32 16 10 7 1 2 200
2020 Policy 32 29 16 13 8 0 1 415
2020 Project management 23 34 23 12 7 0 1 695
2020 Other services to the public 43 28 13 8 3 1 3 2470
2020 None of the above 40 27 16 9 5 1 3 3145
2019 Client contact centre 40 23 15 7 5 1 9 3750
2019 Health care practitioners 35 33 12 6 5 0 8 30
2019 Federal regulators 32 37 12 11 5 1 3 225
2019 Compliance, inspection and enforcement 31 32 20 10 6 0 2 8700
2019 Communications or public affairs 26 36 23 10 4 0 1 365
2019 Access to information and privacy 44 24 13 7 6 0 5 370
2019 Security 41 31 15 8 3 1 1 225
2019 Science and technology 28 30 23 8 8 1 3 180
2019 Library services 28 42 18 6 3 0 3 35
2019 Legal services 32 26 17 13 12 1 0 140
2019 Administration and operations 33 33 18 9 4 1 1 2470
2019 Human resources 28 34 21 9 6 0 1 1030
2019 Financial management 33 30 21 9 6 0 1 685
2019 Procurement 35 27 16 12 9 0 1 65
2019 Real property 32 24 26 9 5 0 3 160
2019 Material management 54 25 15 4 3 0 0 130
2019 Information management 40 31 14 9 3 0 2 320
2019 Information technology 31 33 19 9 6 1 2 2405
2019 Internal audit 35 28 23 8 3 0 3 380
2019 Evaluation 35 34 15 10 4 0 3 190
2019 Data sciences 37 37 13 9 3 0 1 235
2019 Policy 26 27 25 12 8 1 1 375
2019 Project management 28 34 21 11 6 0 1 600
2019 Other services to the public 38 29 18 7 4 1 3 2135
2019 None of the above 39 28 17 8 6 1 2 3405

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 18 19 14 21 3 4 23 77 4590
2024 Health care practitioners 36 22 18 11 10 2 2 37 63 45
2024 Intelligence analysts 29 29 21 8 9 2 2 30 70 360
2024 Federal regulators 23 27 24 9 11 1 3 24 76 165
2024 Compliance, inspection and enforcement 34 23 16 9 8 3 6 37 63 8795
2024 Communications or public affairs 28 23 20 10 17 1 1 29 71 445
2024 Access to information and privacy 34 17 20 9 15 2 3 35 65 425
2024 Security 29 28 19 12 10 1 1 30 70 525
2024 Science and technology 21 33 18 15 9 0 5 22 78 160
2024 Library services 14 16 18 24 25 4 0 14 86 30
2024 Legal services 21 28 20 11 16 1 3 22 78 135
2024 Administration and operations 32 25 17 11 10 1 3 33 67 2635
2024 Human resources 22 21 21 14 18 1 2 23 77 1275
2024 Financial management 34 24 16 9 12 1 3 36 64 620
2024 Procurement 24 27 18 17 10 3 1 25 75 70
2024 Real property 34 24 18 12 7 2 2 36 64 175
2024 Material management 31 29 17 8 13 2 0 31 69 85
2024 Information management 26 26 19 12 14 1 2 27 73 275
2024 Information technology 27 26 21 12 11 1 2 28 72 2250
2024 Internal audit 39 24 14 6 6 4 6 44 56 455
2024 Evaluation 34 23 17 10 11 2 2 36 64 215
2024 Data sciences 33 28 18 9 9 1 2 34 66 275
2024 Policy 21 23 20 15 17 1 2 22 78 395
2024 Project management 26 27 20 14 10 1 1 27 73 910
2024 Other services to the public 33 23 15 10 12 3 5 36 64 2220
2024 None of the above 34 22 16 9 10 3 6 38 62 2925
2022 Client contact centre 38 21 15 8 7 4 6 6925
2022 Health care practitioners 57 14 11 7 2 2 7 40
2022 Federal regulators 38 19 14 10 11 3 4 305
2022 Compliance, inspection and enforcement 35 22 17 9 7 4 5 9655
2022 Communications or public affairs 26 24 21 14 12 1 1 475
2022 Access to information and privacy 42 23 15 8 5 4 3 570
2022 Security 25 24 25 13 9 2 3 495
2022 Science and technology 36 24 18 12 4 0 5 190
2022 Library services 36 36 16 3 10 0 0 35
2022 Legal services 31 25 21 9 7 2 5 165
2022 Administration and operations 33 24 19 12 9 1 3 2655
2022 Human resources 23 22 21 16 14 1 3 1390
2022 Financial management 37 24 18 12 6 1 2 620
2022 Procurement 26 33 14 12 12 1 2 85
2022 Real property 25 28 20 13 9 3 3 175
2022 Material management 26 37 22 7 8 0 0 75
2022 Information management 37 25 18 9 9 1 2 315
2022 Information technology 31 27 19 11 8 1 2 2705
2022 Internal audit 38 23 16 9 5 4 6 570
2022 Evaluation 46 18 17 7 5 3 3 270
2022 Data sciences 42 22 19 9 5 0 3 295
2022 Policy 25 26 20 12 13 0 3 370
2022 Project management 24 27 23 13 11 1 2 1055
2022 Other services to the public 41 23 15 8 6 3 3 2475
2022 None of the above 38 22 16 8 7 3 5 3295
2020 Client contact centre 36 21 17 11 7 4 4 4635
2020 Health care practitioners 49 24 22 0 2 3 0 35
2020 Federal regulators 40 24 17 9 4 3 2 210
2020 Compliance, inspection and enforcement 43 25 15 8 4 2 4 9230
2020 Communications or public affairs 30 27 19 13 9 0 1 395
2020 Access to information and privacy 36 24 18 9 9 2 3 400
2020 Security 34 29 15 13 7 0 1 260
2020 Science and technology 39 25 19 7 5 2 2 195
2020 Library services 25 16 39 8 3 8 0 25
2020 Legal services 32 20 22 19 5 2 0 135
2020 Administration and operations 39 27 17 8 6 1 2 2390
2020 Human resources 29 26 20 13 10 1 1 1160
2020 Financial management 42 24 18 8 5 2 1 615
2020 Procurement 27 26 22 11 10 2 1 80
2020 Real property 40 28 16 9 5 2 1 155
2020 Material management 34 33 20 7 4 0 2 85
2020 Information management 36 22 17 12 9 3 1 280
2020 Information technology 28 28 23 11 8 1 1 2405
2020 Internal audit 41 26 18 6 3 3 3 345
2020 Evaluation 41 32 7 8 7 4 1 150
2020 Data sciences 37 25 19 13 3 1 1 200
2020 Policy 39 28 15 9 8 1 1 415
2020 Project management 27 28 23 11 9 0 1 695
2020 Other services to the public 46 24 14 7 4 3 3 2465
2020 None of the above 44 22 15 8 5 3 3 3140
2019 Client contact centre 31 24 18 11 10 2 4 3755
2019 Health care practitioners 33 33 19 3 6 0 5 30
2019 Federal regulators 36 22 18 11 9 1 3 225
2019 Compliance, inspection and enforcement 35 26 17 10 7 2 3 8685
2019 Communications or public affairs 30 29 18 13 9 0 1 365
2019 Access to information and privacy 40 23 14 10 8 2 2 370
2019 Security 31 30 23 11 5 0 0 225
2019 Science and technology 32 30 22 7 6 1 2 180
2019 Library services 9 40 11 25 9 3 3 35
2019 Legal services 22 26 21 12 16 1 1 135
2019 Administration and operations 34 28 19 10 7 1 2 2470
2019 Human resources 23 24 24 15 12 0 1 1025
2019 Financial management 38 27 17 10 5 1 1 685
2019 Procurement 42 19 14 10 15 0 0 65
2019 Real property 32 24 19 15 7 0 3 160
2019 Material management 37 39 14 5 5 0 0 130
2019 Information management 35 27 14 14 7 1 1 315
2019 Information technology 27 29 20 13 9 1 1 2405
2019 Internal audit 41 26 18 6 3 2 4 380
2019 Evaluation 41 23 18 10 6 0 2 190
2019 Data sciences 41 25 20 9 5 0 1 230
2019 Policy 25 23 24 19 7 1 1 375
2019 Project management 25 27 23 15 9 0 1 600
2019 Other services to the public 40 25 16 8 7 1 3 2130
2019 None of the above 40 23 17 9 7 2 3 3395

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 55 14 6 2 3 1 19 68 32 4585
2024 Health care practitioners 76 12 6 0 0 0 6 81 19 45
2024 Intelligence analysts 60 16 8 2 2 0 12 69 31 360
2024 Federal regulators 50 18 10 4 4 1 14 59 41 165
2024 Compliance, inspection and enforcement 61 13 5 2 2 1 17 74 26 8805
2024 Communications or public affairs 52 23 10 2 5 0 8 56 44 445
2024 Access to information and privacy 61 13 6 3 2 0 15 73 27 425
2024 Security 58 17 7 3 3 1 12 67 33 525
2024 Science and technology 59 16 5 3 3 2 12 69 31 160
2024 Library services 54 16 14 0 0 0 16 64 36 30
2024 Legal services 59 16 8 1 4 0 13 68 32 135
2024 Administration and operations 57 15 7 3 2 1 15 68 32 2635
2024 Human resources 51 17 10 4 4 0 14 60 40 1270
2024 Financial management 57 18 9 3 4 1 8 63 37 620
2024 Procurement 60 13 9 3 0 2 12 70 30 75
2024 Real property 60 16 8 4 3 1 8 66 34 175
2024 Material management 64 14 7 0 3 1 11 73 27 85
2024 Information management 59 16 7 3 3 0 11 67 33 275
2024 Information technology 55 21 9 4 3 1 8 61 39 2245
2024 Internal audit 59 12 5 2 2 1 18 73 27 460
2024 Evaluation 63 15 5 2 2 0 13 72 28 215
2024 Data sciences 62 17 7 1 4 1 9 69 31 275
2024 Policy 51 15 9 3 7 1 14 59 41 400
2024 Project management 57 18 9 3 2 0 10 64 36 910
2024 Other services to the public 64 12 4 1 1 1 17 78 22 2225
2024 None of the above 59 11 5 1 2 1 20 76 24 2930
2022 Client contact centre 60 15 6 3 2 1 13 6940
2022 Health care practitioners 74 15 2 2 0 2 4 40
2022 Federal regulators 59 13 9 2 3 2 12 305
2022 Compliance, inspection and enforcement 62 13 5 2 2 1 15 9670
2022 Communications or public affairs 51 21 12 6 5 0 5 475
2022 Access to information and privacy 65 15 6 1 1 2 10 565
2022 Security 53 18 10 2 5 1 10 500
2022 Science and technology 56 18 10 2 3 2 9 190
2022 Library services 63 16 2 3 0 0 15 35
2022 Legal services 57 16 8 5 2 1 11 165
2022 Administration and operations 57 17 8 4 3 1 10 2655
2022 Human resources 49 21 12 5 4 0 8 1390
2022 Financial management 56 21 8 4 4 1 7 625
2022 Procurement 53 24 8 3 0 2 10 85
2022 Real property 59 16 8 5 3 1 8 175
2022 Material management 63 17 10 3 1 0 5 75
2022 Information management 58 20 7 1 3 1 9 320
2022 Information technology 57 22 9 4 3 0 5 2705
2022 Internal audit 62 15 6 2 0 1 14 570
2022 Evaluation 70 12 6 1 1 2 8 275
2022 Data sciences 63 16 8 4 3 0 6 300
2022 Policy 53 16 9 5 5 0 11 370
2022 Project management 51 22 11 4 5 1 8 1060
2022 Other services to the public 68 13 4 2 1 1 11 2475
2022 None of the above 63 12 5 3 2 1 14 3295
2020 Client contact centre 60 17 9 3 2 2 7 4640
2020 Health care practitioners 65 16 6 8 3 0 3 35
2020 Federal regulators 61 15 9 3 3 0 8 210
2020 Compliance, inspection and enforcement 66 15 7 2 2 0 8 9215
2020 Communications or public affairs 44 27 12 9 6 0 2 395
2020 Access to information and privacy 60 19 9 3 2 0 7 400
2020 Security 54 21 9 6 3 0 7 260
2020 Science and technology 56 23 8 3 2 0 7 195
2020 Library services 64 24 3 0 0 0 8 25
2020 Legal services 55 13 15 8 4 1 4 135
2020 Administration and operations 59 19 10 4 2 0 6 2385
2020 Human resources 51 22 11 7 5 1 4 1165
2020 Financial management 55 22 12 5 4 0 2 610
2020 Procurement 48 30 12 5 2 0 3 80
2020 Real property 63 18 7 5 3 1 3 155
2020 Material management 68 14 6 2 1 0 9 85
2020 Information management 61 16 9 4 4 3 2 285
2020 Information technology 49 26 12 6 4 0 3 2405
2020 Internal audit 64 16 9 2 1 1 8 340
2020 Evaluation 67 19 7 3 1 1 2 145
2020 Data sciences 55 20 13 6 3 1 2 200
2020 Policy 58 17 10 5 3 0 6 415
2020 Project management 49 24 11 7 5 0 4 690
2020 Other services to the public 70 14 5 2 1 1 7 2465
2020 None of the above 66 13 7 3 2 1 8 3155
2019 Client contact centre 62 18 7 2 2 1 9 3755
2019 Health care practitioners 55 12 15 3 0 0 14 30
2019 Federal regulators 65 15 8 4 0 0 7 220
2019 Compliance, inspection and enforcement 69 14 5 1 1 0 10 8700
2019 Communications or public affairs 54 24 12 4 2 1 4 365
2019 Access to information and privacy 68 14 5 2 2 0 8 370
2019 Security 64 22 6 2 1 0 5 225
2019 Science and technology 65 21 3 2 1 0 8 175
2019 Library services 68 24 0 0 0 0 8 30
2019 Legal services 61 15 8 4 4 1 7 135
2019 Administration and operations 65 18 6 2 1 1 7 2470
2019 Human resources 57 21 9 4 3 0 6 1030
2019 Financial management 61 20 6 4 2 0 6 685
2019 Procurement 67 15 7 4 0 0 6 65
2019 Real property 61 15 6 5 2 0 11 160
2019 Material management 72 17 3 2 0 0 6 130
2019 Information management 71 16 5 2 1 1 5 320
2019 Information technology 58 22 9 4 2 0 4 2410
2019 Internal audit 68 15 5 1 1 0 9 385
2019 Evaluation 70 12 5 3 1 1 8 190
2019 Data sciences 66 18 7 5 1 0 4 235
2019 Policy 56 21 11 2 2 1 8 375
2019 Project management 58 21 8 4 3 0 6 600
2019 Other services to the public 71 13 4 1 1 0 8 2135
2019 None of the above 69 14 5 2 2 1 9 3400

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 28 22 19 11 18 1 2 28 72 4590
2024 Health care practitioners 35 24 23 8 10 0 0 35 65 45
2024 Intelligence analysts 28 23 21 9 17 0 2 29 71 360
2024 Federal regulators 27 26 19 10 17 0 2 27 73 165
2024 Compliance, inspection and enforcement 31 26 19 10 13 0 1 31 69 8805
2024 Communications or public affairs 22 25 20 13 20 0 1 22 78 445
2024 Access to information and privacy 35 22 17 9 14 0 3 36 64 425
2024 Security 28 26 18 13 14 0 1 28 72 525
2024 Science and technology 32 20 27 7 10 0 3 33 67 160
2024 Library services 38 17 16 16 13 0 0 38 62 30
2024 Legal services 32 22 21 8 16 1 2 33 67 135
2024 Administration and operations 32 24 18 10 15 0 1 33 67 2630
2024 Human resources 27 24 21 11 16 0 1 27 73 1275
2024 Financial management 26 25 21 8 18 0 1 26 74 620
2024 Procurement 31 25 22 5 15 0 2 32 68 75
2024 Real property 30 26 20 11 13 0 1 30 70 175
2024 Material management 46 18 19 3 11 0 3 47 53 85
2024 Information management 31 26 19 12 11 0 1 31 69 275
2024 Information technology 39 27 15 9 9 0 1 40 60 2245
2024 Internal audit 32 25 19 9 13 0 2 32 68 460
2024 Evaluation 35 17 19 9 17 0 1 36 64 215
2024 Data sciences 33 25 18 8 16 0 0 33 67 275
2024 Policy 20 27 19 11 22 0 1 20 80 400
2024 Project management 28 25 18 10 18 0 1 28 72 910
2024 Other services to the public 32 26 19 9 13 0 1 32 68 2225
2024 None of the above 33 23 18 9 13 1 3 35 65 2930
2022 Client contact centre 43 24 16 7 7 1 2 6945
2022 Health care practitioners 46 20 25 2 4 2 0 40
2022 Federal regulators 38 29 15 8 8 1 2 310
2022 Compliance, inspection and enforcement 40 29 16 7 7 0 1 9665
2022 Communications or public affairs 37 23 20 9 10 0 1 475
2022 Access to information and privacy 46 22 17 7 4 1 2 565
2022 Security 39 28 15 8 8 1 2 500
2022 Science and technology 39 30 18 8 4 0 2 190
2022 Library services 47 27 16 8 2 0 0 35
2022 Legal services 37 29 18 8 6 0 2 165
2022 Administration and operations 41 26 16 8 7 0 1 2655
2022 Human resources 37 26 18 10 8 0 1 1390
2022 Financial management 41 27 15 9 7 0 2 625
2022 Procurement 37 27 13 10 9 0 3 85
2022 Real property 37 31 15 9 7 1 0 175
2022 Material management 31 38 18 3 10 0 0 75
2022 Information management 43 30 13 5 7 0 1 320
2022 Information technology 44 28 13 6 6 0 1 2705
2022 Internal audit 48 24 13 8 5 0 2 570
2022 Evaluation 46 22 19 7 6 0 1 275
2022 Data sciences 44 27 16 6 6 0 1 300
2022 Policy 34 28 17 9 11 0 2 370
2022 Project management 37 28 18 7 9 0 0 1060
2022 Other services to the public 44 28 15 6 6 1 1 2475
2022 None of the above 46 25 14 6 6 1 2 3300
2020 Client contact centre 37 27 19 9 7 1 1 4645
2020 Health care practitioners 35 27 19 11 8 0 0 35
2020 Federal regulators 35 27 20 7 9 1 0 210
2020 Compliance, inspection and enforcement 35 30 19 9 6 0 0 9250
2020 Communications or public affairs 31 28 21 12 8 0 0 395
2020 Access to information and privacy 35 31 16 9 6 0 2 400
2020 Security 36 32 15 12 4 0 1 260
2020 Science and technology 30 32 21 9 8 0 0 195
2020 Library services 38 31 14 14 3 0 0 25
2020 Legal services 33 21 28 12 5 1 0 135
2020 Administration and operations 38 28 19 8 6 0 0 2395
2020 Human resources 34 26 22 11 7 0 1 1165
2020 Financial management 36 27 19 10 7 0 0 615
2020 Procurement 22 38 20 10 9 0 1 80
2020 Real property 35 34 21 6 4 0 0 155
2020 Material management 34 40 13 10 1 0 1 85
2020 Information management 34 28 20 10 6 2 0 285
2020 Information technology 36 30 19 8 7 0 1 2415
2020 Internal audit 39 27 18 10 4 0 1 345
2020 Evaluation 37 30 19 7 8 0 0 150
2020 Data sciences 28 28 19 12 11 0 2 200
2020 Policy 33 27 20 13 8 0 0 415
2020 Project management 30 30 21 11 7 0 1 690
2020 Other services to the public 40 27 18 8 6 0 1 2470
2020 None of the above 40 26 18 8 6 0 1 3155
2019 Client contact centre 35 29 18 8 8 0 1 3765
2019 Health care practitioners 27 39 25 6 0 0 3 30
2019 Federal regulators 40 28 19 7 5 0 1 225
2019 Compliance, inspection and enforcement 39 31 17 7 5 0 1 8720
2019 Communications or public affairs 36 31 20 8 4 0 1 365
2019 Access to information and privacy 41 27 16 8 6 0 2 370
2019 Security 45 28 14 10 2 0 1 225
2019 Science and technology 38 32 17 8 5 0 1 180
2019 Library services 18 43 19 8 9 0 3 35
2019 Legal services 35 29 17 9 10 1 0 140
2019 Administration and operations 40 31 17 6 5 0 1 2475
2019 Human resources 38 27 18 10 6 0 1 1035
2019 Financial management 33 33 21 6 6 0 1 685
2019 Procurement 41 37 12 6 3 0 1 65
2019 Real property 45 29 13 6 4 0 3 160
2019 Material management 48 30 15 5 2 0 0 130
2019 Information management 36 31 19 8 5 0 1 315
2019 Information technology 40 29 18 7 5 0 1 2420
2019 Internal audit 45 30 14 6 4 0 2 385
2019 Evaluation 38 32 19 8 2 1 1 190
2019 Data sciences 44 24 19 9 3 0 0 235
2019 Policy 33 29 21 9 6 1 0 375
2019 Project management 37 32 15 10 5 0 1 600
2019 Other services to the public 40 30 17 7 5 0 1 2140
2019 None of the above 42 27 16 7 6 0 2 3415

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 22 16 11 14 3 6 32 68 4585
2024 Health care practitioners 36 36 12 2 12 2 0 36 64 45
2024 Intelligence analysts 31 32 19 7 7 1 3 32 68 360
2024 Federal regulators 30 34 17 10 7 1 2 31 69 165
2024 Compliance, inspection and enforcement 31 31 18 8 9 1 3 32 68 8810
2024 Communications or public affairs 27 29 22 8 12 2 1 28 72 440
2024 Access to information and privacy 41 23 16 5 9 2 5 44 56 425
2024 Security 34 32 18 8 7 1 1 35 65 525
2024 Science and technology 32 28 17 9 10 1 3 34 66 160
2024 Library services 29 27 16 19 10 0 0 29 71 30
2024 Legal services 30 32 19 6 10 1 3 31 69 135
2024 Administration and operations 35 28 17 8 7 1 3 36 64 2630
2024 Human resources 24 29 22 11 10 1 2 25 75 1270
2024 Financial management 33 29 17 7 10 1 2 35 65 625
2024 Procurement 34 36 15 4 9 0 3 34 66 75
2024 Real property 32 25 21 9 10 1 2 33 67 175
2024 Material management 40 29 18 5 3 0 4 42 58 85
2024 Information management 31 32 19 8 8 1 1 32 68 275
2024 Information technology 35 31 16 7 7 1 2 37 63 2250
2024 Internal audit 38 27 16 6 6 3 4 41 59 455
2024 Evaluation 35 21 20 9 10 0 4 36 64 215
2024 Data sciences 37 26 18 5 12 1 1 38 62 275
2024 Policy 23 29 21 11 14 0 2 24 76 400
2024 Project management 28 32 19 10 8 1 1 29 71 910
2024 Other services to the public 35 27 16 8 8 2 4 38 62 2225
2024 None of the above 35 28 15 6 7 2 6 38 62 2925
2022 Client contact centre 42 23 14 6 5 3 6 6940
2022 Health care practitioners 47 30 7 9 5 0 2 40
2022 Federal regulators 36 32 16 4 7 2 3 305
2022 Compliance, inspection and enforcement 37 31 16 7 5 2 3 9660
2022 Communications or public affairs 33 34 17 7 8 1 1 475
2022 Access to information and privacy 48 28 12 3 3 2 4 560
2022 Security 42 28 17 5 5 1 2 500
2022 Science and technology 36 31 17 6 6 1 3 190
2022 Library services 26 41 13 13 7 0 0 35
2022 Legal services 36 31 15 7 4 3 3 165
2022 Administration and operations 42 29 16 5 4 1 2 2660
2022 Human resources 37 33 16 7 5 1 2 1395
2022 Financial management 43 29 14 6 5 1 2 625
2022 Procurement 46 21 15 7 7 0 4 85
2022 Real property 34 32 18 8 5 1 3 175
2022 Material management 34 38 16 4 6 0 2 75
2022 Information management 41 28 17 8 4 1 1 315
2022 Information technology 42 32 13 5 4 1 2 2700
2022 Internal audit 46 26 14 6 2 1 4 565
2022 Evaluation 46 24 18 5 5 0 2 275
2022 Data sciences 43 31 16 4 5 0 2 300
2022 Policy 36 31 15 9 5 0 3 370
2022 Project management 34 34 18 7 5 1 1 1055
2022 Other services to the public 45 28 13 5 4 2 3 2470
2022 None of the above 43 28 13 5 4 2 4 3290
2020 Client contact centre 39 28 17 6 4 2 3 4630
2020 Health care practitioners 42 27 17 11 3 0 0 35
2020 Federal regulators 40 30 14 7 4 2 2 210
2020 Compliance, inspection and enforcement 33 34 20 7 3 1 1 9225
2020 Communications or public affairs 40 32 19 6 2 0 1 395
2020 Access to information and privacy 47 25 15 5 3 1 4 395
2020 Security 45 33 13 4 1 1 1 260
2020 Science and technology 32 29 23 11 3 1 1 195
2020 Library services 30 48 12 0 7 0 3 25
2020 Legal services 33 34 23 6 2 0 1 135
2020 Administration and operations 41 33 15 6 3 1 2 2390
2020 Human resources 39 35 15 6 2 1 2 1160
2020 Financial management 42 34 17 4 2 1 0 605
2020 Procurement 36 34 27 0 0 1 1 80
2020 Real property 42 30 18 8 1 1 0 155
2020 Material management 38 32 20 9 1 0 0 85
2020 Information management 38 30 17 5 6 2 1 285
2020 Information technology 41 35 15 5 2 1 1 2405
2020 Internal audit 39 35 15 6 2 2 1 340
2020 Evaluation 36 37 15 5 4 3 1 150
2020 Data sciences 40 35 14 4 3 2 1 200
2020 Policy 38 37 13 6 3 1 1 415
2020 Project management 38 35 17 6 2 0 1 690
2020 Other services to the public 42 31 16 5 3 1 2 2475
2020 None of the above 40 31 17 6 3 1 2 3145
2019 Client contact centre 33 31 19 8 5 1 3 3765
2019 Health care practitioners 37 30 21 6 0 3 3 30
2019 Federal regulators 33 32 23 7 3 1 2 225
2019 Compliance, inspection and enforcement 29 35 20 8 5 1 1 8725
2019 Communications or public affairs 32 38 18 6 4 0 2 365
2019 Access to information and privacy 44 32 14 5 2 1 2 370
2019 Security 42 36 15 3 3 0 0 225
2019 Science and technology 32 35 20 7 4 1 2 180
2019 Library services 29 47 6 6 6 0 6 30
2019 Legal services 33 29 23 10 4 1 1 140
2019 Administration and operations 36 36 17 6 3 1 2 2475
2019 Human resources 34 36 19 7 3 0 1 1030
2019 Financial management 37 35 19 5 4 0 0 685
2019 Procurement 41 29 21 3 0 2 5 65
2019 Real property 28 38 22 8 2 0 2 160
2019 Material management 50 26 15 5 3 0 1 130
2019 Information management 31 38 17 7 5 0 1 320
2019 Information technology 35 36 18 6 3 1 1 2420
2019 Internal audit 37 37 17 5 2 1 2 385
2019 Evaluation 43 34 15 6 1 1 1 190
2019 Data sciences 35 36 20 6 1 1 1 235
2019 Policy 29 40 18 8 5 1 1 370
2019 Project management 32 36 19 7 5 0 1 595
2019 Other services to the public 39 32 15 7 4 1 2 2135
2019 None of the above 37 33 17 7 4 1 2 3410

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 22 19 12 18 1 4 26 74 4590
2024 Health care practitioners 31 32 25 4 8 0 0 31 69 45
2024 Intelligence analysts 26 33 21 10 8 0 1 27 73 360
2024 Federal regulators 23 28 24 12 11 0 2 23 77 165
2024 Compliance, inspection and enforcement 25 30 21 11 10 1 2 25 75 8810
2024 Communications or public affairs 20 29 24 14 13 0 1 20 80 445
2024 Access to information and privacy 31 26 19 8 12 1 3 32 68 425
2024 Security 25 32 19 14 8 1 2 25 75 525
2024 Science and technology 22 30 17 12 15 1 4 23 77 160
2024 Library services 24 42 14 3 16 0 0 24 76 30
2024 Legal services 30 26 20 11 8 1 4 32 68 135
2024 Administration and operations 26 31 19 11 9 1 2 27 73 2635
2024 Human resources 18 26 21 17 15 0 2 18 82 1270
2024 Financial management 26 30 19 11 11 1 2 27 73 620
2024 Procurement 26 35 16 12 9 0 3 27 73 75
2024 Real property 23 28 19 16 14 0 1 23 77 175
2024 Material management 35 29 17 9 6 0 4 36 64 80
2024 Information management 24 28 27 11 9 0 1 24 76 275
2024 Information technology 27 31 19 10 10 1 2 28 72 2255
2024 Internal audit 31 31 18 9 7 1 3 32 68 460
2024 Evaluation 31 26 17 13 11 0 3 32 68 215
2024 Data sciences 29 29 23 10 9 0 1 29 71 275
2024 Policy 15 30 22 14 17 0 2 16 84 400
2024 Project management 19 31 23 13 13 0 1 19 81 915
2024 Other services to the public 30 30 18 11 9 1 3 31 69 2225
2024 None of the above 30 29 17 9 9 2 4 32 68 2935
2022 Client contact centre 39 25 16 6 6 2 6 6935
2022 Health care practitioners 46 15 12 18 9 0 0 40
2022 Federal regulators 32 28 20 9 6 2 3 305
2022 Compliance, inspection and enforcement 29 31 20 10 8 1 2 9670
2022 Communications or public affairs 24 31 24 10 10 1 1 475
2022 Access to information and privacy 39 29 14 6 7 2 3 570
2022 Security 26 33 22 11 6 1 2 500
2022 Science and technology 31 25 20 13 7 1 2 190
2022 Library services 54 23 5 11 7 0 0 35
2022 Legal services 32 30 18 9 5 1 6 165
2022 Administration and operations 31 29 20 10 7 1 1 2655
2022 Human resources 26 31 23 10 7 0 2 1395
2022 Financial management 35 32 18 8 6 0 1 625
2022 Procurement 38 30 17 9 6 0 1 85
2022 Real property 23 36 18 14 9 1 1 175
2022 Material management 27 35 19 8 7 0 3 75
2022 Information management 33 30 18 10 7 0 1 320
2022 Information technology 33 32 17 9 7 1 2 2705
2022 Internal audit 40 26 17 7 5 2 4 570
2022 Evaluation 38 29 18 7 5 1 1 275
2022 Data sciences 33 29 21 10 4 1 1 300
2022 Policy 27 30 21 9 11 0 3 370
2022 Project management 20 34 21 12 11 0 1 1060
2022 Other services to the public 36 31 16 8 5 1 2 2475
2022 None of the above 35 29 18 7 6 2 3 3295
2020 Client contact centre 32 28 20 10 6 2 2 4635
2020 Health care practitioners 22 37 30 8 3 0 0 35
2020 Federal regulators 33 27 22 11 6 0 0 210
2020 Compliance, inspection and enforcement 24 32 24 12 6 0 1 9235
2020 Communications or public affairs 26 39 18 12 4 0 1 395
2020 Access to information and privacy 35 30 20 7 5 0 3 395
2020 Security 32 35 21 8 3 0 0 260
2020 Science and technology 26 31 17 15 10 0 1 195
2020 Library services 34 45 7 0 7 0 7 25
2020 Legal services 28 29 25 11 4 0 1 135
2020 Administration and operations 30 35 19 10 4 1 1 2385
2020 Human resources 28 33 23 10 4 1 1 1160
2020 Financial management 30 36 20 10 2 0 1 610
2020 Procurement 26 41 22 5 3 1 1 80
2020 Real property 28 38 18 12 4 0 0 155
2020 Material management 26 37 23 10 3 0 1 85
2020 Information management 32 34 15 10 7 2 0 285
2020 Information technology 31 34 20 9 5 1 1 2400
2020 Internal audit 32 33 20 8 5 1 1 340
2020 Evaluation 29 35 21 9 3 1 1 150
2020 Data sciences 35 33 18 8 4 1 1 200
2020 Policy 34 34 16 9 6 1 0 415
2020 Project management 21 38 20 14 6 0 1 690
2020 Other services to the public 33 34 18 9 4 1 2 2470
2020 None of the above 32 30 21 9 5 1 2 3150
2019 Client contact centre 31 29 20 9 7 1 3 3765
2019 Health care practitioners 26 23 22 19 11 0 0 30
2019 Federal regulators 33 29 20 12 4 1 2 225
2019 Compliance, inspection and enforcement 24 33 23 12 6 1 1 8710
2019 Communications or public affairs 26 37 20 10 6 0 1 365
2019 Access to information and privacy 38 26 20 9 4 1 2 370
2019 Security 39 33 18 6 3 0 0 225
2019 Science and technology 26 32 20 12 8 1 2 175
2019 Library services 17 41 22 3 3 3 11 35
2019 Legal services 28 29 22 11 9 1 0 140
2019 Administration and operations 28 34 22 9 5 1 1 2470
2019 Human resources 25 35 23 11 5 0 1 1030
2019 Financial management 29 38 19 9 4 0 1 685
2019 Procurement 31 29 16 16 1 1 4 65
2019 Real property 25 35 22 13 4 0 2 160
2019 Material management 37 37 14 7 5 0 0 130
2019 Information management 30 32 15 16 7 0 0 320
2019 Information technology 27 36 21 9 5 1 1 2415
2019 Internal audit 33 33 20 8 1 0 3 385
2019 Evaluation 30 36 22 7 4 0 2 190
2019 Data sciences 30 34 25 6 4 0 1 235
2019 Policy 22 33 21 15 7 1 1 370
2019 Project management 22 35 24 11 7 0 0 595
2019 Other services to the public 31 33 20 9 5 1 1 2135
2019 None of the above 32 31 19 10 6 1 2 3410

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 24 15 8 9 1 4 40 60 4590
2024 Health care practitioners 54 27 11 0 8 0 0 54 46 45
2024 Intelligence analysts 36 33 18 6 5 0 2 37 63 360
2024 Federal regulators 37 32 16 7 7 0 1 37 63 165
2024 Compliance, inspection and enforcement 39 29 15 8 6 1 3 40 60 8810
2024 Communications or public affairs 31 30 20 10 8 1 1 31 69 445
2024 Access to information and privacy 42 25 15 6 7 1 4 44 56 425
2024 Security 36 27 17 11 8 1 2 37 63 525
2024 Science and technology 28 35 19 7 9 1 1 29 71 155
2024 Library services 50 33 10 0 6 0 0 50 50 30
2024 Legal services 38 33 20 4 3 0 2 38 62 135
2024 Administration and operations 38 29 16 8 7 1 2 39 61 2635
2024 Human resources 29 27 19 12 10 0 2 30 70 1275
2024 Financial management 40 29 15 7 7 1 2 40 60 625
2024 Procurement 39 28 19 5 5 0 4 41 59 75
2024 Real property 32 31 19 10 8 0 0 33 67 175
2024 Material management 39 35 16 3 3 1 2 40 60 80
2024 Information management 40 28 14 7 8 0 2 41 59 275
2024 Information technology 35 31 16 8 7 1 2 36 64 2245
2024 Internal audit 44 24 14 8 6 1 3 46 54 455
2024 Evaluation 44 27 12 8 6 1 2 45 55 215
2024 Data sciences 34 27 20 10 7 0 2 35 65 275
2024 Policy 30 29 17 11 12 0 1 30 70 400
2024 Project management 28 31 20 11 9 0 1 28 72 915
2024 Other services to the public 43 27 14 6 5 1 3 45 55 2225
2024 None of the above 41 26 14 7 6 1 5 44 56 2935
2022 Client contact centre 53 23 10 4 3 1 5 6955
2022 Health care practitioners 60 22 4 7 2 0 4 40
2022 Federal regulators 46 26 14 6 6 0 2 310
2022 Compliance, inspection and enforcement 42 29 15 7 5 1 2 9680
2022 Communications or public affairs 35 33 18 8 5 0 1 475
2022 Access to information and privacy 51 24 11 6 3 2 3 565
2022 Security 39 33 13 8 6 1 2 500
2022 Science and technology 43 25 12 12 6 0 2 190
2022 Library services 47 31 10 3 9 0 0 35
2022 Legal services 43 27 14 4 4 0 9 165
2022 Administration and operations 42 29 15 6 4 1 2 2655
2022 Human resources 40 31 15 7 5 0 2 1395
2022 Financial management 47 25 16 5 5 0 2 625
2022 Procurement 52 29 9 7 1 0 2 85
2022 Real property 28 33 19 10 8 1 1 175
2022 Material management 35 33 18 4 7 0 3 75
2022 Information management 43 28 15 6 6 1 1 320
2022 Information technology 43 31 13 6 5 1 2 2710
2022 Internal audit 47 25 11 7 4 2 4 570
2022 Evaluation 49 28 12 6 4 0 2 275
2022 Data sciences 38 33 15 8 5 0 1 300
2022 Policy 42 26 15 6 8 0 3 370
2022 Project management 30 32 19 10 7 1 2 1060
2022 Other services to the public 51 25 12 5 3 1 3 2475
2022 None of the above 47 26 13 6 4 1 4 3295
2020 Client contact centre 43 28 15 7 4 1 2 4640
2020 Health care practitioners 51 27 14 3 6 0 0 35
2020 Federal regulators 43 29 11 9 5 2 1 215
2020 Compliance, inspection and enforcement 35 32 19 9 5 0 1 9225
2020 Communications or public affairs 37 30 19 8 5 0 1 395
2020 Access to information and privacy 47 26 11 9 3 0 3 400
2020 Security 46 29 15 7 1 0 1 260
2020 Science and technology 31 29 19 12 7 0 1 195
2020 Library services 44 32 10 10 0 3 0 25
2020 Legal services 38 29 18 11 2 0 1 135
2020 Administration and operations 42 31 15 7 4 0 1 2385
2020 Human resources 39 30 16 10 3 0 1 1160
2020 Financial management 43 32 16 6 2 0 1 610
2020 Procurement 31 43 17 6 1 0 1 80
2020 Real property 41 28 18 7 5 0 1 155
2020 Material management 37 26 24 9 4 0 0 85
2020 Information management 40 31 12 9 6 2 0 285
2020 Information technology 41 33 14 7 3 0 1 2395
2020 Internal audit 39 32 16 8 3 0 1 340
2020 Evaluation 38 33 13 8 5 1 2 150
2020 Data sciences 42 30 17 5 4 1 1 200
2020 Policy 41 30 15 6 6 1 0 415
2020 Project management 33 31 20 10 5 0 1 690
2020 Other services to the public 44 30 14 7 3 0 2 2475
2020 None of the above 41 30 16 7 4 1 1 3150
2019 Client contact centre 42 29 15 7 5 1 2 3760
2019 Health care practitioners 24 42 16 13 5 0 0 30
2019 Federal regulators 40 26 23 5 4 0 1 225
2019 Compliance, inspection and enforcement 36 32 18 9 5 0 1 8700
2019 Communications or public affairs 32 33 19 10 5 0 1 365
2019 Access to information and privacy 47 27 17 4 3 1 2 370
2019 Security 46 31 14 5 4 0 0 225
2019 Science and technology 29 31 15 16 7 1 1 175
2019 Library services 40 32 6 12 5 0 5 35
2019 Legal services 44 27 12 8 8 1 0 140
2019 Administration and operations 39 33 16 7 4 0 1 2470
2019 Human resources 37 31 18 9 5 0 1 1030
2019 Financial management 40 32 17 7 4 0 0 685
2019 Procurement 39 28 17 9 1 0 6 65
2019 Real property 29 34 17 12 7 0 1 160
2019 Material management 46 29 10 11 4 0 0 130
2019 Information management 34 31 16 13 7 0 0 320
2019 Information technology 35 34 18 8 4 1 1 2420
2019 Internal audit 38 32 20 7 2 0 2 385
2019 Evaluation 39 40 9 9 1 1 2 190
2019 Data sciences 31 32 21 11 4 0 1 235
2019 Policy 30 32 19 10 7 1 1 370
2019 Project management 27 34 21 11 7 0 0 600
2019 Other services to the public 44 28 15 7 3 0 1 2135
2019 None of the above 41 29 15 8 5 1 1 3405

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 23 15 8 11 1 3 41 59 4585
2024 Health care practitioners 58 17 11 2 11 0 2 59 41 45
2024 Intelligence analysts 44 28 16 4 7 0 1 45 55 360
2024 Federal regulators 44 23 15 9 7 0 2 45 55 165
2024 Compliance, inspection and enforcement 41 26 13 7 8 1 2 43 57 8805
2024 Communications or public affairs 45 29 12 6 7 1 1 46 54 445
2024 Access to information and privacy 45 26 14 6 6 1 3 46 54 425
2024 Security 45 28 13 6 6 1 1 46 54 525
2024 Science and technology 38 24 12 9 13 1 4 40 60 155
2024 Library services 51 30 10 0 9 0 0 51 49 30
2024 Legal services 46 24 15 4 9 1 2 47 53 135
2024 Administration and operations 49 24 12 6 8 0 2 50 50 2625
2024 Human resources 41 26 15 7 7 1 2 42 58 1270
2024 Financial management 47 23 14 7 7 0 2 48 52 620
2024 Procurement 42 35 11 2 4 0 6 45 55 75
2024 Real property 49 30 9 6 5 0 0 49 51 175
2024 Material management 44 27 13 2 8 3 2 46 54 85
2024 Information management 46 27 9 7 8 0 2 47 53 275
2024 Information technology 49 26 11 6 5 1 2 51 49 2245
2024 Internal audit 45 24 13 8 8 0 2 46 54 455
2024 Evaluation 50 20 16 4 6 1 3 52 48 215
2024 Data sciences 51 24 13 4 7 0 1 52 48 275
2024 Policy 41 24 13 9 11 0 1 42 58 395
2024 Project management 43 30 13 5 6 0 2 45 55 910
2024 Other services to the public 43 24 14 6 8 1 3 45 55 2225
2024 None of the above 44 25 12 6 8 1 4 46 54 2925
2022 Client contact centre 51 22 12 5 4 1 3 6930
2022 Health care practitioners 55 19 12 5 4 0 5 40
2022 Federal regulators 50 23 11 6 6 2 2 305
2022 Compliance, inspection and enforcement 46 27 12 6 5 1 2 9655
2022 Communications or public affairs 54 23 13 4 4 0 1 475
2022 Access to information and privacy 56 22 8 5 4 2 3 565
2022 Security 52 25 10 5 5 1 2 500
2022 Science and technology 49 23 12 8 6 0 3 190
2022 Library services 60 25 5 3 8 0 0 35
2022 Legal services 45 27 7 6 8 2 4 165
2022 Administration and operations 53 24 10 5 4 1 2 2660
2022 Human resources 52 25 11 5 4 0 2 1395
2022 Financial management 55 20 13 5 5 0 2 625
2022 Procurement 55 22 14 4 2 0 2 85
2022 Real property 48 23 16 6 4 1 3 175
2022 Material management 54 25 9 1 8 0 1 75
2022 Information management 52 26 11 5 5 0 0 320
2022 Information technology 56 23 10 4 4 1 2 2700
2022 Internal audit 52 22 11 8 4 1 2 570
2022 Evaluation 57 21 11 4 5 1 1 275
2022 Data sciences 54 23 11 6 5 1 1 300
2022 Policy 52 25 12 5 3 0 3 370
2022 Project management 50 27 11 4 6 1 2 1060
2022 Other services to the public 53 23 12 5 4 1 2 2475
2022 None of the above 52 23 11 5 5 1 3 3290
2020 Client contact centre 47 25 14 6 4 2 2 4625
2020 Health care practitioners 45 27 19 6 3 0 0 35
2020 Federal regulators 49 24 9 7 8 2 2 210
2020 Compliance, inspection and enforcement 44 27 14 7 5 1 1 9205
2020 Communications or public affairs 57 23 9 6 4 0 1 395
2020 Access to information and privacy 49 26 12 6 4 1 2 395
2020 Security 59 25 9 4 2 1 1 260
2020 Science and technology 43 27 10 10 8 0 2 195
2020 Library services 47 32 14 3 0 0 3 25
2020 Legal services 45 25 13 10 5 0 1 135
2020 Administration and operations 54 24 11 5 4 0 1 2380
2020 Human resources 55 22 11 7 3 1 1 1155
2020 Financial management 52 29 10 5 3 0 1 605
2020 Procurement 50 33 10 4 2 0 0 80
2020 Real property 53 22 17 3 4 0 1 150
2020 Material management 45 24 23 6 2 0 0 85
2020 Information management 52 24 11 6 4 3 1 285
2020 Information technology 55 26 10 5 4 0 1 2405
2020 Internal audit 48 30 13 5 2 1 1 335
2020 Evaluation 50 25 12 11 2 0 0 150
2020 Data sciences 54 26 11 4 3 1 1 200
2020 Policy 55 23 12 4 5 1 0 410
2020 Project management 53 25 12 5 3 0 1 690
2020 Other services to the public 50 27 12 6 4 1 1 2470
2020 None of the above 48 24 14 6 5 1 2 3135
2019 Client contact centre 42 28 14 7 6 1 1 3755
2019 Health care practitioners 50 24 14 3 6 3 0 30
2019 Federal regulators 45 22 18 8 6 1 1 220
2019 Compliance, inspection and enforcement 39 28 16 8 7 1 1 8700
2019 Communications or public affairs 49 28 12 6 3 0 1 365
2019 Access to information and privacy 50 22 18 4 4 0 1 370
2019 Security 60 23 8 4 5 0 1 225
2019 Science and technology 41 29 13 13 4 0 1 175
2019 Library services 51 21 12 5 6 0 5 35
2019 Legal services 48 28 6 7 10 1 1 135
2019 Administration and operations 50 26 11 7 5 1 1 2465
2019 Human resources 51 24 13 7 4 0 1 1035
2019 Financial management 44 27 15 8 4 0 0 685
2019 Procurement 45 29 13 4 4 0 4 65
2019 Real property 48 26 12 7 6 0 1 155
2019 Material management 49 23 13 9 5 0 0 130
2019 Information management 49 26 12 7 6 0 0 315
2019 Information technology 49 25 13 6 4 1 1 2420
2019 Internal audit 45 29 15 6 4 1 1 385
2019 Evaluation 45 29 14 8 3 1 2 190
2019 Data sciences 47 32 10 7 3 0 1 235
2019 Policy 43 26 19 5 6 1 1 370
2019 Project management 50 26 11 7 4 0 0 600
2019 Other services to the public 46 26 13 7 6 1 1 2130
2019 None of the above 45 26 14 7 6 1 1 3405

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 20 9 4 5 1 4 59 41 4585
2024 Health care practitioners 67 18 6 0 8 0 0 67 33 45
2024 Intelligence analysts 59 18 13 3 4 0 2 60 40 360
2024 Federal regulators 52 22 11 3 7 1 3 54 46 165
2024 Compliance, inspection and enforcement 52 24 11 5 5 0 2 53 47 8810
2024 Communications or public affairs 56 21 12 5 4 1 1 56 44 440
2024 Access to information and privacy 57 20 11 4 3 0 4 60 40 420
2024 Security 59 22 9 3 5 0 1 60 40 525
2024 Science and technology 51 16 15 7 6 1 3 54 46 155
2024 Library services 55 25 11 0 10 0 0 55 45 30
2024 Legal services 54 19 19 4 3 0 1 54 46 135
2024 Administration and operations 54 23 11 4 5 0 3 56 44 2635
2024 Human resources 51 24 12 5 6 0 2 52 48 1270
2024 Financial management 54 24 10 6 3 0 2 56 44 620
2024 Procurement 58 17 16 8 1 0 0 58 42 75
2024 Real property 54 25 12 5 3 0 2 55 45 175
2024 Material management 51 23 18 5 0 0 3 52 48 85
2024 Information management 54 27 8 5 3 0 3 55 45 275
2024 Information technology 58 24 8 4 3 1 3 60 40 2250
2024 Internal audit 51 23 13 5 4 1 3 53 47 455
2024 Evaluation 59 21 11 3 4 0 2 60 40 215
2024 Data sciences 54 22 13 6 4 0 0 54 46 275
2024 Policy 56 22 11 4 4 1 1 58 42 400
2024 Project management 53 25 11 5 5 0 2 54 46 915
2024 Other services to the public 59 21 9 4 4 1 2 61 39 2225
2024 None of the above 55 20 9 5 5 1 4 58 42 2930
2022 Client contact centre 56 22 10 4 3 1 3 6950
2022 Health care practitioners 66 23 5 0 4 0 2 40
2022 Federal regulators 50 22 15 5 5 0 2 305
2022 Compliance, inspection and enforcement 47 27 14 6 4 0 2 9670
2022 Communications or public affairs 54 27 10 4 4 0 1 475
2022 Access to information and privacy 56 24 11 3 2 1 4 570
2022 Security 55 24 11 4 3 1 2 495
2022 Science and technology 54 21 14 6 4 0 1 190
2022 Library services 57 16 22 0 2 0 2 35
2022 Legal services 52 20 15 5 5 2 2 165
2022 Administration and operations 55 25 10 4 3 0 2 2660
2022 Human resources 53 29 10 4 3 0 2 1395
2022 Financial management 58 21 11 5 5 0 1 625
2022 Procurement 66 14 10 3 5 0 2 85
2022 Real property 46 26 17 7 2 1 1 175
2022 Material management 58 21 11 5 2 1 1 75
2022 Information management 54 27 12 4 3 0 1 320
2022 Information technology 59 25 9 3 2 0 2 2705
2022 Internal audit 48 25 12 7 4 0 3 570
2022 Evaluation 56 19 15 4 4 0 1 275
2022 Data sciences 57 22 9 5 4 2 1 300
2022 Policy 57 18 14 5 4 0 2 370
2022 Project management 55 26 11 4 2 0 2 1060
2022 Other services to the public 56 24 10 4 3 0 2 2475
2022 None of the above 55 24 10 4 3 1 3 3295
2020 Client contact centre 28 30 22 12 7 1 1 4640
2020 Health care practitioners 24 35 19 17 6 0 0 35
2020 Federal regulators 27 33 20 12 7 0 0 210
2020 Compliance, inspection and enforcement 25 31 23 13 7 0 0 9240
2020 Communications or public affairs 28 32 24 9 5 0 0 395
2020 Access to information and privacy 34 30 22 6 6 0 3 395
2020 Security 38 31 20 8 2 1 0 260
2020 Science and technology 26 33 26 8 5 0 1 195
2020 Library services 30 48 14 8 0 0 0 25
2020 Legal services 32 25 21 16 4 0 1 135
2020 Administration and operations 32 31 21 9 5 0 1 2395
2020 Human resources 28 35 22 10 4 0 1 1160
2020 Financial management 35 33 19 9 4 0 0 610
2020 Procurement 30 39 20 11 0 0 0 80
2020 Real property 33 33 22 8 4 0 0 155
2020 Material management 49 25 18 3 6 0 0 85
2020 Information management 32 30 18 11 5 2 3 285
2020 Information technology 37 31 19 8 4 0 1 2415
2020 Internal audit 27 30 24 13 5 0 0 340
2020 Evaluation 36 28 19 11 5 1 0 150
2020 Data sciences 34 30 20 11 5 0 0 200
2020 Policy 31 31 21 10 5 0 0 415
2020 Project management 34 32 21 10 4 0 0 690
2020 Other services to the public 31 31 20 10 6 0 1 2480
2020 None of the above 31 29 21 11 7 0 1 3150

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 25 20 12 14 1 2 27 73 4580
2024 Health care practitioners 20 35 27 4 14 0 0 20 80 45
2024 Intelligence analysts 32 35 21 6 5 0 2 33 67 360
2024 Federal regulators 26 34 21 9 9 0 2 26 74 165
2024 Compliance, inspection and enforcement 26 31 21 11 9 0 1 27 73 8790
2024 Communications or public affairs 33 29 19 10 8 0 1 33 67 445
2024 Access to information and privacy 29 30 21 9 9 0 3 30 70 425
2024 Security 36 33 18 8 4 0 1 36 64 525
2024 Science and technology 30 29 25 6 7 0 2 31 69 160
2024 Library services 21 57 22 0 0 0 0 21 79 30
2024 Legal services 35 24 23 8 9 0 1 35 65 135
2024 Administration and operations 35 30 19 8 7 1 2 35 65 2625
2024 Human resources 27 29 21 12 9 0 1 28 72 1275
2024 Financial management 33 30 17 10 8 1 1 34 66 620
2024 Procurement 38 26 23 9 3 0 0 38 62 75
2024 Real property 33 33 19 8 5 0 1 34 66 175
2024 Material management 41 31 20 3 3 0 3 42 58 85
2024 Information management 35 31 16 7 9 0 1 36 64 275
2024 Information technology 37 29 17 7 7 1 2 38 62 2245
2024 Internal audit 34 25 22 9 8 0 2 35 65 455
2024 Evaluation 33 30 14 11 10 0 2 34 66 215
2024 Data sciences 41 31 16 7 4 1 0 41 59 275
2024 Policy 30 31 19 9 10 0 1 30 70 395
2024 Project management 32 31 20 10 5 0 1 33 67 910
2024 Other services to the public 31 30 19 11 8 0 2 32 68 2220
2024 None of the above 33 29 16 9 8 1 3 35 65 2925
2022 Client contact centre 28 29 21 11 9 1 2 6950
2022 Health care practitioners 29 32 13 7 17 0 3 40
2022 Federal regulators 28 27 21 12 9 1 1 310
2022 Compliance, inspection and enforcement 25 32 23 11 8 0 1 9655
2022 Communications or public affairs 33 32 19 10 5 0 0 475
2022 Access to information and privacy 33 31 18 11 4 1 2 570
2022 Security 30 33 19 10 5 1 1 495
2022 Science and technology 42 26 15 10 5 1 1 190
2022 Library services 41 40 11 0 7 0 0 35
2022 Legal services 38 27 16 13 4 1 2 165
2022 Administration and operations 33 30 19 9 7 0 1 2655
2022 Human resources 28 29 22 12 8 0 1 1390
2022 Financial management 36 29 18 10 6 0 1 620
2022 Procurement 41 21 16 14 6 1 1 85
2022 Real property 27 34 20 11 6 1 1 175
2022 Material management 28 37 21 5 6 1 1 75
2022 Information management 31 32 19 12 5 0 1 320
2022 Information technology 39 32 16 7 5 1 1 2705
2022 Internal audit 31 31 19 11 6 0 2 570
2022 Evaluation 28 32 24 10 6 0 0 270
2022 Data sciences 43 28 20 4 4 0 1 300
2022 Policy 32 33 18 7 7 0 2 370
2022 Project management 32 34 20 7 6 0 1 1055
2022 Other services to the public 31 31 20 9 7 1 1 2480
2022 None of the above 33 30 20 8 6 1 2 3285
2020 Client contact centre 19 27 24 16 13 0 1 4640
2020 Health care practitioners 27 36 29 3 6 0 0 35
2020 Federal regulators 24 36 21 12 7 0 0 215
2020 Compliance, inspection and enforcement 21 31 25 14 9 0 0 9230
2020 Communications or public affairs 29 32 23 8 7 0 1 395
2020 Access to information and privacy 29 26 21 13 9 0 2 395
2020 Security 34 34 20 7 5 0 0 260
2020 Science and technology 30 33 21 10 5 0 1 195
2020 Library services 40 34 22 0 3 0 0 25
2020 Legal services 26 28 23 11 9 1 2 135
2020 Administration and operations 31 32 21 10 5 0 1 2385
2020 Human resources 26 31 25 12 6 0 1 1160
2020 Financial management 31 33 20 10 4 0 0 610
2020 Procurement 30 34 19 7 10 0 0 80
2020 Real property 30 38 17 7 7 0 1 155
2020 Material management 33 36 21 4 4 0 1 85
2020 Information management 29 32 20 8 8 2 1 285
2020 Information technology 32 35 18 8 5 1 1 2410
2020 Internal audit 26 28 23 15 6 1 1 340
2020 Evaluation 32 31 21 11 4 1 0 150
2020 Data sciences 31 37 17 11 3 1 0 200
2020 Policy 30 34 20 10 6 0 0 415
2020 Project management 29 36 20 10 4 0 0 690
2020 Other services to the public 25 33 21 12 8 0 1 2480
2020 None of the above 29 30 20 12 8 1 1 3150
2019 Client contact centre 26 30 21 13 9 0 1 3750
2019 Health care practitioners 24 32 22 20 3 0 0 30
2019 Federal regulators 34 28 22 10 4 1 0 220
2019 Compliance, inspection and enforcement 25 32 23 12 7 0 1 8680
2019 Communications or public affairs 39 30 18 8 5 1 0 365
2019 Access to information and privacy 36 29 19 9 5 0 1 370
2019 Security 43 31 16 7 3 0 0 225
2019 Science and technology 34 45 13 4 3 0 2 175
2019 Library services 19 55 11 6 3 3 3 35
2019 Legal services 33 25 25 10 8 1 0 140
2019 Administration and operations 33 33 18 9 4 1 1 2460
2019 Human resources 34 31 19 10 5 0 0 1030
2019 Financial management 32 33 19 10 5 0 0 680
2019 Procurement 36 27 17 16 3 0 1 65
2019 Real property 38 32 12 11 6 0 1 155
2019 Material management 49 27 17 5 1 1 0 130
2019 Information management 35 30 19 8 7 0 0 320
2019 Information technology 35 32 19 8 5 1 1 2405
2019 Internal audit 30 33 23 9 3 1 1 380
2019 Evaluation 29 41 15 9 5 0 0 185
2019 Data sciences 39 30 20 8 1 0 0 235
2019 Policy 29 31 22 12 5 1 1 370
2019 Project management 30 38 18 9 5 0 0 595
2019 Other services to the public 30 32 19 11 6 0 1 2130
2019 None of the above 34 30 19 10 6 1 1 3395

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 17 13 7 13 1 6 46 54 4575
2024 Health care practitioners 49 22 8 7 8 0 6 52 48 45
2024 Intelligence analysts 32 15 18 12 20 1 2 33 67 360
2024 Federal regulators 28 25 10 11 23 0 3 29 71 165
2024 Compliance, inspection and enforcement 31 20 17 12 17 1 2 32 68 8795
2024 Communications or public affairs 29 19 18 11 20 1 3 30 70 445
2024 Access to information and privacy 41 17 17 8 11 1 4 43 57 425
2024 Security 40 18 13 10 17 1 2 41 59 525
2024 Science and technology 35 19 12 13 18 1 2 37 63 155
2024 Library services 35 16 13 13 23 0 0 35 65 30
2024 Legal services 29 19 18 9 22 0 4 30 70 135
2024 Administration and operations 39 16 15 10 16 0 3 41 59 2615
2024 Human resources 32 18 14 12 21 0 3 33 67 1270
2024 Financial management 33 17 18 11 18 0 2 34 66 620
2024 Procurement 34 19 12 9 23 1 2 35 65 75
2024 Real property 42 26 10 5 16 1 1 43 57 175
2024 Material management 49 22 21 1 6 0 1 50 50 85
2024 Information management 47 14 13 10 14 0 2 48 52 275
2024 Information technology 53 14 10 6 12 1 4 56 44 2245
2024 Internal audit 34 16 17 12 15 1 4 36 64 455
2024 Evaluation 39 16 15 9 16 2 3 41 59 215
2024 Data sciences 35 14 17 9 24 0 1 35 65 275
2024 Policy 25 19 15 12 25 1 2 26 74 400
2024 Project management 30 19 16 12 20 0 3 31 69 910
2024 Other services to the public 42 17 15 9 13 1 3 44 56 2220
2024 None of the above 38 18 13 9 16 1 5 41 59 2915
2022 Client contact centre 71 12 4 2 2 1 8 6920
2022 Health care practitioners 82 7 3 0 0 0 8 40
2022 Federal regulators 69 17 6 2 2 1 2 305
2022 Compliance, inspection and enforcement 66 18 7 2 3 1 4 9640
2022 Communications or public affairs 70 14 5 2 5 1 4 470
2022 Access to information and privacy 70 14 4 1 1 1 8 565
2022 Security 68 17 5 3 3 1 4 500
2022 Science and technology 64 16 7 4 2 0 7 190
2022 Library services 76 17 2 2 2 0 0 35
2022 Legal services 62 21 9 3 2 0 3 165
2022 Administration and operations 69 16 6 2 3 0 4 2655
2022 Human resources 68 15 6 2 3 0 5 1390
2022 Financial management 71 13 4 2 4 1 4 620
2022 Procurement 68 14 1 6 3 4 4 85
2022 Real property 57 21 10 3 3 1 5 175
2022 Material management 52 28 10 4 2 0 3 75
2022 Information management 72 15 5 3 2 0 3 315
2022 Information technology 71 14 4 2 3 1 5 2710
2022 Internal audit 63 16 7 3 3 1 6 570
2022 Evaluation 71 14 6 2 3 0 4 270
2022 Data sciences 75 12 3 2 2 1 4 300
2022 Policy 68 15 5 3 3 1 4 370
2022 Project management 73 14 4 2 3 0 3 1055
2022 Other services to the public 72 13 4 2 2 1 5 2475
2022 None of the above 71 13 5 2 2 1 6 3290
2020 Client contact centre 57 25 11 3 2 0 3 4620
2020 Health care practitioners 56 27 8 6 3 0 0 35
2020 Federal regulators 49 27 14 7 2 0 1 210
2020 Compliance, inspection and enforcement 47 29 15 5 3 0 1 9190
2020 Communications or public affairs 54 26 11 5 2 0 2 390
2020 Access to information and privacy 57 24 12 2 2 0 3 400
2020 Security 57 27 11 4 0 0 0 260
2020 Science and technology 54 27 12 4 1 0 1 195
2020 Library services 42 44 7 4 4 0 0 25
2020 Legal services 46 27 20 4 1 1 1 135
2020 Administration and operations 55 27 12 4 2 0 1 2385
2020 Human resources 55 27 10 4 2 0 2 1160
2020 Financial management 55 28 9 4 3 0 0 610
2020 Procurement 62 22 13 2 0 0 1 75
2020 Real property 62 23 13 2 0 0 1 155
2020 Material management 43 37 17 3 0 0 0 85
2020 Information management 51 27 11 3 3 2 2 285
2020 Information technology 53 28 12 3 2 0 1 2405
2020 Internal audit 52 26 14 4 3 0 1 340
2020 Evaluation 48 26 15 6 2 1 1 150
2020 Data sciences 48 28 17 3 2 0 1 195
2020 Policy 50 28 12 4 4 0 1 415
2020 Project management 54 29 9 4 2 0 1 690
2020 Other services to the public 57 24 11 4 2 0 2 2465
2020 None of the above 56 24 11 4 2 1 2 3130
2019 Client contact centre 56 23 10 4 3 0 3 3760
2019 Health care practitioners 69 15 13 3 0 0 0 30
2019 Federal regulators 54 23 12 4 3 1 2 225
2019 Compliance, inspection and enforcement 50 26 13 5 4 0 2 8680
2019 Communications or public affairs 53 24 13 5 4 0 1 365
2019 Access to information and privacy 62 22 8 4 1 0 2 370
2019 Security 70 15 8 5 1 0 0 225
2019 Science and technology 56 28 8 3 3 1 2 175
2019 Library services 57 14 6 12 8 0 3 30
2019 Legal services 59 20 9 5 7 1 0 140
2019 Administration and operations 63 22 8 3 2 0 2 2470
2019 Human resources 61 21 9 5 3 0 1 1030
2019 Financial management 59 22 10 4 3 0 2 680
2019 Procurement 69 15 8 3 1 0 3 65
2019 Real property 63 24 8 2 1 0 2 160
2019 Material management 62 22 8 4 4 0 0 130
2019 Information management 63 23 6 4 3 0 1 320
2019 Information technology 60 22 10 3 2 1 2 2405
2019 Internal audit 57 23 9 5 4 0 2 385
2019 Evaluation 59 22 11 3 2 1 3 190
2019 Data sciences 61 23 11 2 3 0 1 235
2019 Policy 49 23 14 5 6 1 1 370
2019 Project management 63 23 7 3 3 0 1 600
2019 Other services to the public 60 23 9 4 3 0 2 2125
2019 None of the above 58 22 9 4 3 1 3 3400

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 27 11 5 5 1 3 50 50 4580
2024 Health care practitioners 52 23 12 9 2 0 2 52 48 45
2024 Intelligence analysts 38 31 15 8 7 0 1 38 62 360
2024 Federal regulators 39 26 16 7 9 0 2 40 60 165
2024 Compliance, inspection and enforcement 38 33 15 6 5 0 2 39 61 8795
2024 Communications or public affairs 30 38 16 6 7 0 2 31 69 440
2024 Access to information and privacy 43 30 12 8 6 0 1 43 57 425
2024 Security 43 31 15 4 5 0 2 44 56 525
2024 Science and technology 41 34 11 5 5 1 3 42 58 155
2024 Library services 47 37 3 3 10 0 0 47 53 30
2024 Legal services 29 29 22 7 11 0 2 30 70 135
2024 Administration and operations 41 30 14 7 6 0 2 42 58 2630
2024 Human resources 39 31 15 6 7 0 2 40 60 1275
2024 Financial management 40 28 16 6 8 0 2 41 59 620
2024 Procurement 38 33 21 4 4 0 0 38 62 75
2024 Real property 48 30 14 5 4 0 0 48 52 175
2024 Material management 50 31 9 5 3 0 3 51 49 85
2024 Information management 41 33 14 7 4 0 1 41 59 275
2024 Information technology 54 26 11 3 3 0 2 55 45 2245
2024 Internal audit 42 28 17 4 6 1 3 43 57 455
2024 Evaluation 41 29 13 9 6 0 2 41 59 215
2024 Data sciences 40 30 19 5 5 0 1 41 59 275
2024 Policy 35 32 18 7 8 0 1 35 65 400
2024 Project management 38 31 17 6 6 0 1 39 61 915
2024 Other services to the public 42 30 14 6 5 1 2 43 57 2220
2024 None of the above 41 29 14 6 6 1 3 43 57 2930
2022 Client contact centre 59 24 8 3 2 0 3 6955
2022 Health care practitioners 57 30 0 7 6 0 0 40
2022 Federal regulators 48 29 12 5 4 1 1 310
2022 Compliance, inspection and enforcement 48 33 11 4 3 0 1 9670
2022 Communications or public affairs 53 31 11 2 2 0 1 475
2022 Access to information and privacy 52 30 9 1 2 1 3 565
2022 Security 61 24 8 2 2 0 3 500
2022 Science and technology 59 21 11 3 2 0 3 190
2022 Library services 54 29 9 5 2 0 0 35
2022 Legal services 52 27 14 3 3 0 2 165
2022 Administration and operations 56 27 10 3 2 0 2 2655
2022 Human resources 57 29 8 3 2 0 2 1390
2022 Financial management 59 26 8 3 3 0 1 620
2022 Procurement 50 33 8 6 0 0 2 85
2022 Real property 52 28 11 3 3 1 2 175
2022 Material management 57 24 15 0 2 0 1 75
2022 Information management 57 28 11 2 1 0 1 315
2022 Information technology 63 26 6 2 1 0 2 2710
2022 Internal audit 55 26 11 3 2 0 2 570
2022 Evaluation 58 26 10 2 3 0 1 275
2022 Data sciences 56 30 7 4 1 0 1 300
2022 Policy 53 29 11 3 1 0 3 370
2022 Project management 59 27 8 3 2 0 1 1060
2022 Other services to the public 54 30 9 3 2 0 2 2480
2022 None of the above 56 26 9 3 3 1 3 3290
2020 Client contact centre 41 32 17 6 3 0 1 4635
2020 Health care practitioners 35 37 19 8 0 0 0 35
2020 Federal regulators 28 34 22 11 5 0 0 210
2020 Compliance, inspection and enforcement 28 37 22 8 5 0 0 9205
2020 Communications or public affairs 29 38 20 9 3 0 1 390
2020 Access to information and privacy 43 32 13 7 5 0 0 395
2020 Security 36 42 13 6 3 0 0 260
2020 Science and technology 28 42 20 7 3 0 0 195
2020 Library services 27 61 5 0 7 0 0 25
2020 Legal services 30 28 25 9 8 0 1 135
2020 Administration and operations 36 36 17 7 3 0 0 2385
2020 Human resources 34 38 18 7 3 0 0 1155
2020 Financial management 40 35 15 6 4 0 0 605
2020 Procurement 32 44 14 6 3 0 1 80
2020 Real property 36 38 20 4 2 0 0 155
2020 Material management 52 27 18 3 0 0 0 85
2020 Information management 38 30 19 6 4 2 1 285
2020 Information technology 42 34 16 5 3 0 0 2405
2020 Internal audit 33 37 19 6 5 0 1 340
2020 Evaluation 34 36 17 8 5 0 0 145
2020 Data sciences 32 40 15 10 2 0 0 200
2020 Policy 30 36 21 8 5 0 0 415
2020 Project management 32 40 17 6 3 0 1 690
2020 Other services to the public 36 34 18 8 4 0 0 2475
2020 None of the above 38 31 18 7 4 1 1 3125

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 14 5 2 3 2 11 72 28 4590
2024 Health care practitioners 75 11 5 0 0 2 7 82 18 45
2024 Intelligence analysts 59 20 9 2 2 0 8 64 36 360
2024 Federal regulators 59 18 6 1 2 0 13 68 32 165
2024 Compliance, inspection and enforcement 64 13 5 2 2 1 12 74 26 8810
2024 Communications or public affairs 68 11 4 1 3 2 11 78 22 445
2024 Access to information and privacy 59 18 6 3 4 1 9 65 35 420
2024 Security 67 12 5 1 2 2 11 77 23 525
2024 Science and technology 67 11 2 2 3 1 14 79 21 160
2024 Library services 63 7 10 6 0 0 14 73 27 30
2024 Legal services 62 14 8 3 3 1 9 69 31 135
2024 Administration and operations 66 13 5 2 2 1 11 75 25 2630
2024 Human resources 67 11 4 2 3 1 12 77 23 1275
2024 Financial management 66 14 5 1 3 1 10 73 27 620
2024 Procurement 70 9 8 0 0 1 12 81 19 75
2024 Real property 76 11 4 2 1 1 6 81 19 175
2024 Material management 71 13 6 1 0 1 7 78 22 85
2024 Information management 65 15 6 2 2 1 10 73 27 275
2024 Information technology 71 10 3 1 2 1 12 82 18 2250
2024 Internal audit 62 14 9 2 3 1 9 69 31 455
2024 Evaluation 69 11 6 2 2 0 10 76 24 215
2024 Data sciences 70 11 3 1 1 1 12 81 19 275
2024 Policy 59 16 2 2 5 2 13 70 30 395
2024 Project management 67 12 4 2 2 1 11 77 23 915
2024 Other services to the public 66 13 5 2 2 2 11 75 25 2220
2024 None of the above 63 13 5 2 3 2 12 74 26 2935

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 14 8 4 8 2 10 61 39 4590
2024 Health care practitioners 78 8 2 0 3 2 7 86 14 45
2024 Intelligence analysts 55 16 11 5 5 1 7 60 40 360
2024 Federal regulators 51 15 7 3 12 0 12 58 42 165
2024 Compliance, inspection and enforcement 54 14 8 4 8 1 10 61 39 8800
2024 Communications or public affairs 57 11 7 5 9 1 11 65 35 445
2024 Access to information and privacy 52 16 11 5 7 1 8 58 42 425
2024 Security 56 14 7 4 8 1 9 63 37 525
2024 Science and technology 54 18 5 6 8 1 10 60 40 160
2024 Library services 58 16 3 9 3 0 10 64 36 30
2024 Legal services 54 16 9 3 9 0 9 60 40 135
2024 Administration and operations 58 15 8 3 6 1 9 64 36 2625
2024 Human resources 59 12 8 4 6 1 10 66 34 1275
2024 Financial management 56 15 7 4 9 1 8 62 38 620
2024 Procurement 61 8 6 4 10 0 11 68 32 75
2024 Real property 67 14 5 2 5 1 6 72 28 175
2024 Material management 65 20 5 1 1 0 8 71 29 85
2024 Information management 58 14 6 4 8 2 8 65 35 275
2024 Information technology 64 12 6 3 4 2 10 72 28 2250
2024 Internal audit 57 15 7 5 6 1 8 63 37 455
2024 Evaluation 61 11 9 3 8 0 8 66 34 210
2024 Data sciences 58 8 10 5 7 1 10 66 34 275
2024 Policy 45 16 8 6 15 1 10 50 50 400
2024 Project management 55 13 9 6 8 1 8 60 40 910
2024 Other services to the public 57 14 8 5 7 1 9 63 37 2220
2024 None of the above 55 14 8 4 7 2 10 62 38 2925

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 70 9 4 2 3 2 9 79 21 4590
2024 Health care practitioners 79 8 2 0 4 0 5 84 16 45
2024 Intelligence analysts 69 11 7 4 3 1 6 74 26 360
2024 Federal regulators 64 13 6 1 6 0 10 71 29 165
2024 Compliance, inspection and enforcement 69 11 5 2 4 2 7 76 24 8795
2024 Communications or public affairs 72 7 6 3 4 1 7 79 21 440
2024 Access to information and privacy 74 7 4 3 2 2 7 81 19 425
2024 Security 71 11 4 3 3 1 8 77 23 525
2024 Science and technology 62 12 7 2 7 1 9 69 31 160
2024 Library services 84 3 0 0 3 0 10 93 7 30
2024 Legal services 67 15 4 2 4 1 7 73 27 135
2024 Administration and operations 70 10 5 3 3 2 7 76 24 2620
2024 Human resources 71 9 4 2 3 1 9 80 20 1275
2024 Financial management 72 9 5 3 3 1 7 78 22 620
2024 Procurement 75 8 4 0 1 1 11 85 15 75
2024 Real property 76 8 5 3 5 1 2 78 22 170
2024 Material management 72 9 8 1 2 1 7 78 22 85
2024 Information management 73 9 5 2 4 3 5 79 21 275
2024 Information technology 75 8 3 2 3 2 7 82 18 2245
2024 Internal audit 66 10 6 3 4 2 8 73 27 455
2024 Evaluation 70 12 4 4 2 1 7 76 24 215
2024 Data sciences 76 8 5 4 2 1 4 81 19 275
2024 Policy 64 11 7 4 4 2 8 71 29 400
2024 Project management 68 11 7 2 3 2 7 75 25 910
2024 Other services to the public 72 9 4 3 2 2 7 80 20 2225
2024 None of the above 69 8 5 2 4 2 9 78 22 2930
2022 Client contact centre 77 7 3 2 3 2 7 6960
2022 Health care practitioners 89 7 3 0 0 0 2 40
2022 Federal regulators 72 9 5 3 4 3 4 305
2022 Compliance, inspection and enforcement 74 9 4 2 3 2 6 9670
2022 Communications or public affairs 78 9 4 2 1 1 4 475
2022 Access to information and privacy 78 9 2 1 1 2 6 570
2022 Security 76 7 5 3 2 2 6 500
2022 Science and technology 76 7 4 4 2 1 5 190
2022 Library services 84 5 3 0 2 0 5 35
2022 Legal services 72 10 5 4 3 2 4 165
2022 Administration and operations 77 9 4 2 3 1 6 2665
2022 Human resources 79 7 4 2 2 1 6 1395
2022 Financial management 78 8 3 2 3 1 5 620
2022 Procurement 66 14 2 3 4 2 9 85
2022 Real property 70 12 5 2 4 1 6 175
2022 Material management 74 8 6 5 2 1 2 75
2022 Information management 76 10 3 3 3 1 4 320
2022 Information technology 81 7 2 1 2 1 5 2710
2022 Internal audit 72 10 4 4 2 1 8 570
2022 Evaluation 76 9 6 2 3 1 2 275
2022 Data sciences 78 8 3 2 3 0 6 295
2022 Policy 76 7 4 3 3 1 6 370
2022 Project management 77 9 4 3 3 1 5 1060
2022 Other services to the public 79 7 3 2 2 2 6 2480
2022 None of the above 76 7 3 2 3 2 7 3290
2020 Client contact centre 80 8 4 2 2 1 3 4640
2020 Health care practitioners 75 14 3 6 0 0 3 35
2020 Federal regulators 79 8 3 3 2 1 4 210
2020 Compliance, inspection and enforcement 77 10 4 2 3 1 3 9205
2020 Communications or public affairs 84 7 2 2 2 0 3 390
2020 Access to information and privacy 83 8 4 1 1 0 3 395
2020 Security 83 8 4 2 1 0 3 260
2020 Science and technology 70 12 6 3 4 1 3 195
2020 Library services 82 12 0 0 0 0 7 25
2020 Legal services 76 12 3 2 3 1 3 135
2020 Administration and operations 81 8 4 2 2 1 3 2380
2020 Human resources 83 7 4 2 1 1 3 1155
2020 Financial management 80 10 3 3 2 1 2 610
2020 Procurement 84 10 0 1 1 1 2 80
2020 Real property 79 6 5 2 5 0 3 155
2020 Material management 80 9 9 1 0 0 1 85
2020 Information management 78 7 4 3 5 2 1 285
2020 Information technology 81 8 4 2 1 1 3 2410
2020 Internal audit 75 10 5 4 2 1 3 335
2020 Evaluation 84 5 3 4 2 0 1 150
2020 Data sciences 80 10 3 1 3 1 1 200
2020 Policy 79 8 4 2 3 1 3 420
2020 Project management 80 7 5 2 3 1 2 690
2020 Other services to the public 81 8 3 2 2 1 3 2470
2020 None of the above 79 9 4 2 3 1 3 3135
2019 Client contact centre 74 11 5 3 3 1 3 3755
2019 Health care practitioners 74 17 6 0 0 3 0 30
2019 Federal regulators 65 13 7 6 6 1 2 225
2019 Compliance, inspection and enforcement 68 13 6 4 5 1 2 8720
2019 Communications or public affairs 78 11 3 3 2 1 2 365
2019 Access to information and privacy 75 10 5 2 3 0 4 370
2019 Security 76 11 6 3 3 0 1 225
2019 Science and technology 73 13 4 3 5 0 3 180
2019 Library services 79 9 0 0 3 0 8 35
2019 Legal services 71 16 4 2 6 1 1 140
2019 Administration and operations 73 12 5 3 4 1 2 2475
2019 Human resources 79 9 4 2 3 1 2 1025
2019 Financial management 74 10 6 4 4 1 2 680
2019 Procurement 86 6 3 2 3 0 0 65
2019 Real property 72 7 8 6 4 1 2 160
2019 Material management 73 12 8 5 2 0 0 130
2019 Information management 71 13 7 3 4 0 2 320
2019 Information technology 76 10 4 3 3 1 4 2410
2019 Internal audit 73 11 4 4 3 1 3 380
2019 Evaluation 71 16 4 4 2 0 4 190
2019 Data sciences 75 11 4 2 3 1 3 235
2019 Policy 67 12 8 4 4 2 3 375
2019 Project management 73 13 7 2 4 0 2 595
2019 Other services to the public 74 11 6 3 3 1 3 2140
2019 None of the above 72 11 6 3 3 1 3 3405

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 74 11 4 1 2 1 7 80 20 4590
2024 Health care practitioners 83 9 4 0 3 0 2 85 15 45
2024 Intelligence analysts 67 20 5 2 2 1 3 70 30 360
2024 Federal regulators 60 21 7 2 2 0 8 65 35 165
2024 Compliance, inspection and enforcement 69 17 5 2 2 1 5 73 27 8805
2024 Communications or public affairs 61 20 9 2 2 0 5 65 35 445
2024 Access to information and privacy 70 12 6 4 2 1 5 74 26 425
2024 Security 62 21 8 2 3 1 3 65 35 530
2024 Science and technology 64 15 9 2 3 0 7 69 31 160
2024 Library services 77 11 6 0 0 0 6 82 18 30
2024 Legal services 70 18 4 1 1 1 4 73 27 135
2024 Administration and operations 64 18 7 3 3 1 4 67 33 2630
2024 Human resources 67 19 6 2 2 0 5 70 30 1270
2024 Financial management 68 19 6 1 2 0 3 70 30 625
2024 Procurement 65 20 6 0 1 1 6 70 30 75
2024 Real property 73 17 5 1 2 0 2 74 26 175
2024 Material management 57 25 8 4 0 0 6 61 39 85
2024 Information management 64 18 7 3 2 0 6 68 32 275
2024 Information technology 69 17 6 2 2 1 4 72 28 2250
2024 Internal audit 70 13 6 3 2 1 5 75 25 455
2024 Evaluation 67 21 5 1 2 0 5 70 30 215
2024 Data sciences 69 20 6 3 1 0 2 70 30 275
2024 Policy 60 19 8 3 4 1 4 63 37 395
2024 Project management 62 20 7 4 2 0 4 65 35 910
2024 Other services to the public 70 17 5 2 2 1 4 74 26 2225
2024 None of the above 65 17 6 2 2 1 7 71 29 2925
2022 Client contact centre 79 9 3 1 1 1 6 6945
2022 Health care practitioners 74 17 2 2 2 0 2 40
2022 Federal regulators 74 14 4 2 1 1 4 310
2022 Compliance, inspection and enforcement 74 15 4 1 1 1 4 9665
2022 Communications or public affairs 69 20 5 2 2 0 2 475
2022 Access to information and privacy 76 13 4 1 0 1 5 570
2022 Security 67 19 8 2 1 1 2 500
2022 Science and technology 75 15 3 3 0 1 3 190
2022 Library services 84 6 2 0 0 0 7 35
2022 Legal services 74 11 8 2 1 0 3 165
2022 Administration and operations 70 17 5 2 2 1 4 2655
2022 Human resources 71 17 5 2 1 0 4 1395
2022 Financial management 73 14 4 3 1 1 4 625
2022 Procurement 73 13 4 4 0 1 4 85
2022 Real property 66 20 6 3 2 0 4 175
2022 Material management 63 26 7 3 1 0 1 75
2022 Information management 70 19 7 1 0 0 2 320
2022 Information technology 72 17 4 1 1 1 3 2710
2022 Internal audit 72 12 6 2 1 0 7 575
2022 Evaluation 74 13 7 1 2 0 3 275
2022 Data sciences 69 16 6 2 2 1 4 300
2022 Policy 69 19 5 1 1 1 4 370
2022 Project management 67 18 7 3 1 0 3 1060
2022 Other services to the public 75 13 4 2 1 1 4 2480
2022 None of the above 72 14 4 2 1 1 5 3290
2020 Client contact centre 78 11 4 1 1 0 4 4610
2020 Health care practitioners 72 11 17 0 0 0 0 35
2020 Federal regulators 72 13 6 3 2 0 4 210
2020 Compliance, inspection and enforcement 74 17 4 2 1 0 2 9170
2020 Communications or public affairs 71 19 6 1 1 0 2 390
2020 Access to information and privacy 77 14 3 2 0 0 2 390
2020 Security 72 19 4 2 0 0 2 260
2020 Science and technology 73 15 9 0 0 0 2 195
2020 Library services 78 8 3 3 0 0 7 25
2020 Legal services 75 18 5 1 0 0 1 135
2020 Administration and operations 71 18 5 2 1 0 2 2380
2020 Human resources 75 15 6 2 1 0 2 1160
2020 Financial management 73 18 5 2 1 0 1 610
2020 Procurement 72 21 5 0 0 0 2 80
2020 Real property 77 14 5 2 0 0 2 150
2020 Material management 63 24 8 6 0 0 0 85
2020 Information management 71 14 6 3 4 2 0 285
2020 Information technology 72 18 5 2 1 0 2 2395
2020 Internal audit 76 15 5 3 0 1 2 335
2020 Evaluation 78 12 8 3 0 0 0 150
2020 Data sciences 73 21 2 2 1 0 0 195
2020 Policy 76 14 6 1 1 0 1 415
2020 Project management 69 19 7 2 1 0 1 695
2020 Other services to the public 76 14 5 2 1 0 2 2460
2020 None of the above 73 15 5 2 2 1 2 3125
2019 Client contact centre 68 19 6 3 2 0 2 3745
2019 Health care practitioners 65 15 17 3 0 0 0 30
2019 Federal regulators 64 18 8 6 2 1 2 220
2019 Compliance, inspection and enforcement 60 26 8 3 2 0 2 8675
2019 Communications or public affairs 61 25 9 2 2 0 1 365
2019 Access to information and privacy 66 20 8 2 2 0 2 370
2019 Security 61 24 8 3 3 0 1 225
2019 Science and technology 62 27 5 3 1 0 2 180
2019 Library services 77 15 3 3 0 0 3 35
2019 Legal services 61 21 11 0 5 1 2 140
2019 Administration and operations 57 26 10 3 2 0 1 2470
2019 Human resources 60 27 7 3 1 0 2 1020
2019 Financial management 60 25 8 4 2 0 1 680
2019 Procurement 60 26 11 3 0 0 0 65
2019 Real property 56 24 13 2 2 0 4 160
2019 Material management 53 34 5 5 3 0 0 130
2019 Information management 61 25 9 2 2 1 0 320
2019 Information technology 61 24 7 3 2 0 2 2400
2019 Internal audit 64 21 8 3 1 0 3 380
2019 Evaluation 59 26 8 3 2 0 3 190
2019 Data sciences 63 21 10 2 3 0 2 235
2019 Policy 58 24 8 6 1 0 1 375
2019 Project management 52 32 9 4 2 0 1 595
2019 Other services to the public 62 23 9 2 2 0 2 2135
2019 None of the above 61 22 9 3 2 0 2 3390

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 68 12 5 3 4 1 6 73 27 4590
2024 Health care practitioners 78 0 7 2 10 0 3 81 19 45
2024 Intelligence analysts 69 15 6 4 3 0 3 71 29 360
2024 Federal regulators 64 14 5 4 8 0 5 68 32 165
2024 Compliance, inspection and enforcement 63 16 7 4 5 1 4 66 34 8800
2024 Communications or public affairs 65 13 8 4 5 0 5 69 31 445
2024 Access to information and privacy 70 10 6 4 3 1 6 75 25 420
2024 Security 66 17 7 3 4 0 3 68 32 525
2024 Science and technology 57 15 8 6 7 1 7 62 38 160
2024 Library services 81 3 6 0 3 0 6 86 14 30
2024 Legal services 70 14 3 5 3 0 5 73 27 135
2024 Administration and operations 66 14 6 4 5 1 4 69 31 2630
2024 Human resources 63 15 7 5 5 0 5 67 33 1270
2024 Financial management 67 15 7 3 5 1 3 70 30 620
2024 Procurement 75 11 3 2 2 1 5 80 20 75
2024 Real property 63 20 5 4 6 1 1 64 36 175
2024 Material management 58 20 14 3 0 0 5 61 39 85
2024 Information management 68 15 6 4 4 0 2 70 30 275
2024 Information technology 69 15 4 3 4 1 4 73 27 2240
2024 Internal audit 63 12 9 3 5 2 5 67 33 460
2024 Evaluation 67 15 5 6 4 0 3 69 31 215
2024 Data sciences 69 12 7 4 5 0 3 72 28 275
2024 Policy 60 16 8 5 7 1 3 63 37 395
2024 Project management 63 17 8 4 4 1 4 66 34 910
2024 Other services to the public 69 13 6 3 3 1 4 73 27 2220
2024 None of the above 65 14 6 3 5 1 6 70 30 2930
2022 Client contact centre 75 10 4 2 3 1 5 6930
2022 Health care practitioners 80 5 9 4 0 0 2 40
2022 Federal regulators 69 13 6 3 5 1 4 310
2022 Compliance, inspection and enforcement 67 16 6 3 3 1 4 9670
2022 Communications or public affairs 67 17 7 2 4 1 2 475
2022 Access to information and privacy 74 11 5 2 2 1 5 570
2022 Security 69 15 7 3 3 0 3 500
2022 Science and technology 69 12 9 4 4 0 2 190
2022 Library services 83 5 5 5 0 0 2 35
2022 Legal services 68 13 7 4 6 1 3 165
2022 Administration and operations 71 14 6 2 3 1 4 2660
2022 Human resources 69 16 6 2 3 0 3 1395
2022 Financial management 70 13 6 3 3 1 4 625
2022 Procurement 76 8 3 3 4 2 3 85
2022 Real property 62 18 9 4 3 0 4 175
2022 Material management 72 12 7 3 5 0 1 75
2022 Information management 71 14 7 3 3 0 1 320
2022 Information technology 73 13 5 2 3 1 3 2700
2022 Internal audit 70 12 5 4 2 0 6 570
2022 Evaluation 72 11 8 3 3 0 3 270
2022 Data sciences 70 15 4 4 3 1 3 300
2022 Policy 66 18 7 3 2 1 3 370
2022 Project management 67 17 6 3 3 0 3 1060
2022 Other services to the public 74 13 5 2 2 1 4 2475
2022 None of the above 71 12 5 2 3 1 5 3290
2020 Client contact centre 74 12 6 3 2 1 3 4625
2020 Health care practitioners 59 19 14 3 6 0 0 35
2020 Federal regulators 70 11 6 6 4 1 3 210
2020 Compliance, inspection and enforcement 66 17 7 4 4 0 2 9200
2020 Communications or public affairs 68 16 8 3 2 0 2 390
2020 Access to information and privacy 73 14 6 3 2 0 2 395
2020 Security 76 15 3 2 2 0 3 260
2020 Science and technology 57 19 13 3 5 0 3 195
2020 Library services 63 23 3 3 0 0 7 25
2020 Legal services 65 18 8 3 3 0 2 135
2020 Administration and operations 71 15 6 3 3 0 2 2385
2020 Human resources 73 13 6 4 3 0 2 1155
2020 Financial management 72 16 6 2 3 0 1 610
2020 Procurement 68 21 6 1 2 0 0 80
2020 Real property 70 12 4 6 6 0 2 150
2020 Material management 60 17 17 3 2 0 0 85
2020 Information management 69 12 8 4 6 2 1 285
2020 Information technology 73 15 6 3 2 1 2 2405
2020 Internal audit 70 14 6 4 3 1 2 340
2020 Evaluation 75 13 4 6 2 0 0 150
2020 Data sciences 77 12 4 3 3 1 0 200
2020 Policy 72 13 6 4 4 0 1 415
2020 Project management 70 15 8 3 3 0 1 695
2020 Other services to the public 74 13 5 3 3 1 2 2465
2020 None of the above 70 14 6 3 4 1 2 3135
2019 Client contact centre 67 17 6 3 4 0 2 3745
2019 Health care practitioners 76 15 9 0 0 0 0 30
2019 Federal regulators 56 20 9 7 6 0 2 220
2019 Compliance, inspection and enforcement 58 21 9 5 5 0 1 8675
2019 Communications or public affairs 67 18 6 3 4 1 1 365
2019 Access to information and privacy 67 15 10 4 2 0 2 370
2019 Security 70 16 6 4 5 0 0 225
2019 Science and technology 56 22 9 6 5 1 1 180
2019 Library services 73 11 3 3 6 0 3 35
2019 Legal services 60 14 9 4 9 2 2 135
2019 Administration and operations 65 17 8 4 3 0 1 2465
2019 Human resources 66 18 8 3 4 0 2 1020
2019 Financial management 64 19 7 4 4 0 1 680
2019 Procurement 68 21 6 2 3 0 0 65
2019 Real property 55 25 10 3 5 0 2 160
2019 Material management 65 20 7 4 5 1 0 130
2019 Information management 66 19 5 6 4 1 0 320
2019 Information technology 66 18 7 4 3 0 2 2395
2019 Internal audit 64 17 8 3 4 0 4 380
2019 Evaluation 58 19 11 5 3 0 4 185
2019 Data sciences 67 20 6 5 2 0 1 235
2019 Policy 59 17 12 6 5 1 2 375
2019 Project management 62 21 7 4 4 0 1 595
2019 Other services to the public 65 18 8 4 3 0 2 2130
2019 None of the above 64 17 8 4 4 0 2 3385

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 6 3 1 1 1 27 84 16 4580
2024 Health care practitioners 65 4 2 0 0 0 28 91 9 45
2024 Intelligence analysts 67 7 2 1 1 1 21 86 14 360
2024 Federal regulators 55 12 5 1 2 0 26 73 27 165
2024 Compliance, inspection and enforcement 54 9 4 2 1 1 29 77 23 8795
2024 Communications or public affairs 55 10 5 1 2 0 26 75 25 440
2024 Access to information and privacy 64 6 5 1 2 0 22 82 18 420
2024 Security 57 11 4 1 1 1 26 78 22 530
2024 Science and technology 58 10 3 0 1 1 27 81 19 160
2024 Library services 65 8 4 0 0 0 22 84 16 30
2024 Legal services 60 11 3 0 2 0 24 79 21 135
2024 Administration and operations 57 10 5 2 1 0 25 77 23 2630
2024 Human resources 57 10 3 2 1 0 27 78 22 1270
2024 Financial management 60 11 5 2 1 0 21 76 24 620
2024 Procurement 65 6 5 1 1 0 22 83 17 75
2024 Real property 70 4 2 1 1 0 21 90 10 175
2024 Material management 59 16 0 5 0 0 20 74 26 85
2024 Information management 56 8 3 1 1 0 31 82 18 275
2024 Information technology 64 10 3 2 1 1 19 80 20 2250
2024 Internal audit 65 7 4 2 2 2 19 82 18 455
2024 Evaluation 61 7 3 1 1 0 26 82 18 215
2024 Data sciences 63 8 5 3 0 0 22 81 19 275
2024 Policy 58 7 4 1 0 1 29 82 18 395
2024 Project management 59 11 4 1 1 0 23 77 23 910
2024 Other services to the public 60 8 3 1 1 1 28 84 16 2220
2024 None of the above 57 8 3 1 1 1 29 81 19 2925
2022 Client contact centre 65 6 3 1 1 1 23 6940
2022 Health care practitioners 74 2 0 0 0 0 24 40
2022 Federal regulators 59 10 5 2 1 1 22 305
2022 Compliance, inspection and enforcement 57 9 4 1 1 0 28 9660
2022 Communications or public affairs 63 10 4 2 1 0 21 475
2022 Access to information and privacy 65 6 1 1 0 1 25 570
2022 Security 58 10 4 1 1 1 25 495
2022 Science and technology 60 9 3 2 0 0 25 190
2022 Library services 63 3 0 0 0 0 34 35
2022 Legal services 59 7 5 4 0 0 25 165
2022 Administration and operations 61 11 4 2 1 0 22 2655
2022 Human resources 61 10 4 2 1 0 22 1390
2022 Financial management 67 8 4 2 1 1 18 625
2022 Procurement 66 6 2 2 0 1 23 85
2022 Real property 57 10 5 1 1 1 26 175
2022 Material management 53 14 4 1 1 0 27 75
2022 Information management 65 10 2 2 1 0 20 320
2022 Information technology 67 10 3 1 1 1 17 2700
2022 Internal audit 65 9 2 1 1 1 21 570
2022 Evaluation 66 4 6 1 1 0 22 270
2022 Data sciences 68 11 3 2 0 0 15 300
2022 Policy 59 8 4 1 0 0 28 370
2022 Project management 62 12 4 1 1 0 19 1055
2022 Other services to the public 64 7 3 1 1 1 24 2475
2022 None of the above 62 7 4 1 1 1 25 3295
2020 Client contact centre 63 7 3 1 0 1 25 4635
2020 Health care practitioners 64 8 3 0 3 0 22 35
2020 Federal regulators 55 10 7 1 1 0 25 210
2020 Compliance, inspection and enforcement 57 9 3 2 1 1 29 9220
2020 Communications or public affairs 63 9 3 1 0 0 23 395
2020 Access to information and privacy 67 5 3 1 0 0 25 400
2020 Security 64 9 3 1 1 0 22 260
2020 Science and technology 54 11 6 2 0 0 27 195
2020 Library services 68 5 0 0 0 0 27 25
2020 Legal services 56 14 6 0 1 1 22 135
2020 Administration and operations 62 10 4 1 1 0 22 2385
2020 Human resources 61 9 4 1 1 0 24 1165
2020 Financial management 63 12 3 1 1 0 20 610
2020 Procurement 57 15 1 2 0 0 24 80
2020 Real property 66 9 5 1 0 0 19 155
2020 Material management 56 13 4 0 0 0 27 85
2020 Information management 60 11 4 2 2 2 19 285
2020 Information technology 67 10 4 2 0 0 16 2400
2020 Internal audit 69 9 3 1 1 0 17 340
2020 Evaluation 67 9 2 1 0 0 20 150
2020 Data sciences 67 9 3 2 0 1 17 200
2020 Policy 65 7 3 1 1 0 23 420
2020 Project management 64 11 4 1 1 0 19 695
2020 Other services to the public 63 6 3 1 0 0 27 2470
2020 None of the above 62 7 4 1 1 1 24 3140
2019 Client contact centre 63 8 3 1 1 0 24 3720
2019 Health care practitioners 58 6 6 0 0 0 30 30
2019 Federal regulators 54 10 6 4 2 1 23 220
2019 Compliance, inspection and enforcement 54 10 4 2 1 0 29 8640
2019 Communications or public affairs 65 9 2 1 1 1 21 365
2019 Access to information and privacy 66 7 3 0 1 1 22 370
2019 Security 59 12 4 0 1 0 23 225
2019 Science and technology 61 10 3 1 0 0 26 180
2019 Library services 54 13 0 0 0 0 33 35
2019 Legal services 51 12 5 2 0 1 29 140
2019 Administration and operations 60 12 5 1 1 0 21 2460
2019 Human resources 57 12 5 1 1 0 25 1020
2019 Financial management 60 12 4 1 1 0 22 675
2019 Procurement 60 14 3 3 0 0 19 60
2019 Real property 68 9 3 1 2 0 17 155
2019 Material management 62 13 2 3 1 0 20 130
2019 Information management 67 10 3 1 0 1 17 315
2019 Information technology 61 13 5 1 1 0 19 2390
2019 Internal audit 64 7 3 1 0 0 24 380
2019 Evaluation 65 7 6 0 2 0 20 185
2019 Data sciences 67 11 4 2 1 0 16 235
2019 Policy 54 10 5 1 1 1 29 375
2019 Project management 58 15 5 1 1 0 21 595
2019 Other services to the public 60 7 3 1 0 0 27 2130
2019 None of the above 62 8 4 1 1 0 24 3375

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 65 13 6 3 3 1 9 72 28 4575
2024 Health care practitioners 80 8 2 3 0 0 7 86 14 45
2024 Intelligence analysts 71 13 5 2 2 1 6 76 24 355
2024 Federal regulators 64 18 7 2 1 0 9 70 30 165
2024 Compliance, inspection and enforcement 62 18 8 2 2 1 7 67 33 8780
2024 Communications or public affairs 69 13 5 2 1 1 9 77 23 445
2024 Access to information and privacy 73 12 5 1 2 1 7 78 22 425
2024 Security 67 16 6 1 2 1 7 73 27 530
2024 Science and technology 58 18 9 2 3 1 9 65 35 155
2024 Library services 77 13 0 0 0 3 6 85 15 30
2024 Legal services 64 16 8 4 2 1 6 69 31 135
2024 Administration and operations 68 15 6 1 2 1 8 74 26 2630
2024 Human resources 68 13 6 1 1 0 10 76 24 1270
2024 Financial management 68 15 5 2 1 1 7 74 26 620
2024 Procurement 66 15 4 0 1 1 13 77 23 75
2024 Real property 73 16 4 1 3 0 3 76 24 170
2024 Material management 60 21 3 1 4 0 10 67 33 85
2024 Information management 70 12 4 1 2 0 11 79 21 275
2024 Information technology 71 12 5 2 1 1 8 78 22 2250
2024 Internal audit 70 12 5 2 2 2 8 77 23 455
2024 Evaluation 67 15 6 2 3 0 7 72 28 215
2024 Data sciences 75 12 2 2 1 0 8 82 18 270
2024 Policy 66 16 6 2 1 1 9 72 28 395
2024 Project management 70 15 4 2 1 0 8 76 24 905
2024 Other services to the public 66 15 6 2 3 1 6 71 29 2220
2024 None of the above 67 13 5 2 2 1 11 75 25 2915
2022 Client contact centre 68 14 6 3 2 1 7 6935
2022 Health care practitioners 81 7 2 0 3 0 7 40
2022 Federal regulators 68 14 6 3 2 1 6 310
2022 Compliance, inspection and enforcement 63 18 8 3 2 1 6 9645
2022 Communications or public affairs 69 18 4 2 1 0 7 475
2022 Access to information and privacy 70 14 5 2 1 1 6 565
2022 Security 68 15 7 1 1 1 7 495
2022 Science and technology 71 12 5 3 1 1 7 190
2022 Library services 74 8 6 2 0 0 10 35
2022 Legal services 69 13 6 4 1 1 7 165
2022 Administration and operations 72 14 4 1 1 1 7 2655
2022 Human resources 74 13 4 1 1 0 7 1390
2022 Financial management 76 11 3 1 2 1 6 620
2022 Procurement 75 13 1 3 1 3 5 85
2022 Real property 62 21 8 2 1 0 6 175
2022 Material management 69 21 4 1 0 0 5 75
2022 Information management 77 13 2 1 1 0 5 315
2022 Information technology 75 12 3 1 1 1 7 2705
2022 Internal audit 70 12 6 1 1 0 9 570
2022 Evaluation 74 13 5 2 1 0 4 270
2022 Data sciences 73 13 3 1 1 1 7 295
2022 Policy 68 15 6 2 1 1 7 370
2022 Project management 74 13 4 1 1 0 7 1060
2022 Other services to the public 70 15 6 2 2 1 5 2470
2022 None of the above 71 12 5 2 1 1 8 3285
2020 Client contact centre 61 17 10 4 3 1 4 4650
2020 Health care practitioners 64 25 8 0 0 0 3 35
2020 Federal regulators 65 20 5 5 0 0 4 210
2020 Compliance, inspection and enforcement 57 24 11 3 2 0 3 9275
2020 Communications or public affairs 71 17 4 2 0 0 6 395
2020 Access to information and privacy 68 16 8 2 1 1 3 400
2020 Security 78 12 6 0 1 0 2 260
2020 Science and technology 61 21 10 3 1 0 4 195
2020 Library services 73 15 5 0 0 0 7 25
2020 Legal services 64 21 8 4 1 0 2 135
2020 Administration and operations 72 15 4 2 1 0 5 2400
2020 Human resources 76 13 5 1 1 0 4 1160
2020 Financial management 74 15 4 2 1 1 3 610
2020 Procurement 67 21 7 0 1 0 4 80
2020 Real property 74 15 8 1 0 0 1 155
2020 Material management 66 22 4 2 0 0 6 85
2020 Information management 70 12 6 3 2 2 3 285
2020 Information technology 77 12 3 1 0 1 6 2420
2020 Internal audit 73 14 4 3 1 1 4 340
2020 Evaluation 76 11 7 3 1 1 0 150
2020 Data sciences 78 11 3 2 1 1 4 200
2020 Policy 75 16 5 2 1 0 2 420
2020 Project management 76 15 4 2 1 0 4 695
2020 Other services to the public 64 21 7 3 2 0 3 2480
2020 None of the above 70 16 6 2 1 1 4 3155
2019 Client contact centre 60 18 9 4 4 0 5 3730
2019 Health care practitioners 70 16 14 0 0 0 0 30
2019 Federal regulators 64 14 8 4 2 1 7 220
2019 Compliance, inspection and enforcement 54 25 11 4 2 1 4 8680
2019 Communications or public affairs 73 14 6 2 1 1 4 365
2019 Access to information and privacy 66 18 8 2 1 0 6 365
2019 Security 72 15 5 1 2 0 5 225
2019 Science and technology 59 20 11 3 3 1 4 175
2019 Library services 68 15 6 0 0 0 11 35
2019 Legal services 54 24 9 4 3 1 6 140
2019 Administration and operations 70 17 6 2 1 0 5 2465
2019 Human resources 72 15 5 1 1 0 6 1025
2019 Financial management 68 17 6 1 1 0 7 680
2019 Procurement 71 20 6 0 0 0 3 65
2019 Real property 63 17 13 2 2 0 3 160
2019 Material management 68 23 4 2 0 0 5 130
2019 Information management 73 14 3 2 0 1 7 320
2019 Information technology 74 13 4 1 1 1 6 2395
2019 Internal audit 71 16 6 0 1 0 5 380
2019 Evaluation 67 17 8 2 2 0 5 185
2019 Data sciences 77 13 4 0 0 0 5 230
2019 Policy 67 20 4 2 1 1 4 375
2019 Project management 72 15 6 1 1 0 5 595
2019 Other services to the public 65 19 8 3 1 0 4 2135
2019 None of the above 68 16 7 2 1 0 6 3390

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 12 12 10 35 1 3 28 72 4605
2024 Health care practitioners 41 17 8 14 18 0 3 42 58 45
2024 Intelligence analysts 45 20 10 8 15 1 2 46 54 360
2024 Federal regulators 43 23 10 8 13 0 3 45 55 165
2024 Compliance, inspection and enforcement 48 19 10 6 13 1 4 50 50 8820
2024 Communications or public affairs 42 21 12 7 15 1 2 44 56 445
2024 Access to information and privacy 38 14 13 9 21 1 4 40 60 425
2024 Security 42 20 10 7 17 1 4 44 56 530
2024 Science and technology 44 21 9 3 15 2 6 48 52 160
2024 Library services 35 23 19 7 13 0 3 37 63 30
2024 Legal services 49 14 10 6 17 0 5 51 49 135
2024 Administration and operations 45 17 11 6 16 1 4 47 53 2635
2024 Human resources 42 20 12 7 15 1 4 44 56 1275
2024 Financial management 49 17 8 7 14 1 3 52 48 625
2024 Procurement 54 10 12 5 13 2 4 57 43 75
2024 Real property 51 21 8 3 13 1 2 52 48 175
2024 Material management 47 15 10 6 15 0 5 50 50 85
2024 Information management 47 14 13 6 16 1 3 49 51 275
2024 Information technology 51 20 9 5 12 1 3 53 47 2255
2024 Internal audit 42 17 12 8 17 1 4 44 56 460
2024 Evaluation 41 14 13 7 25 1 1 42 58 215
2024 Data sciences 43 19 15 6 15 0 2 44 56 275
2024 Policy 51 17 9 5 13 0 5 54 46 400
2024 Project management 44 19 13 8 13 0 4 46 54 915
2024 Other services to the public 37 14 10 9 26 1 3 39 61 2230
2024 None of the above 43 15 10 7 18 1 6 46 54 2935
2022 Client contact centre 42 17 14 9 14 1 3 6955
2022 Health care practitioners 73 14 0 6 2 2 3 40
2022 Federal regulators 62 13 8 3 8 1 5 310
2022 Compliance, inspection and enforcement 64 14 6 4 6 1 4 9690
2022 Communications or public affairs 67 16 6 4 5 0 2 475
2022 Access to information and privacy 52 15 8 10 10 1 4 570
2022 Security 65 12 8 4 6 1 4 500
2022 Science and technology 74 12 4 2 3 0 5 190
2022 Library services 55 13 9 13 5 0 5 35
2022 Legal services 67 12 5 4 7 0 5 165
2022 Administration and operations 64 13 8 4 7 1 4 2665
2022 Human resources 70 11 6 3 6 1 4 1395
2022 Financial management 68 10 6 5 6 1 5 625
2022 Procurement 77 10 4 1 5 0 3 85
2022 Real property 58 19 7 6 7 0 3 175
2022 Material management 57 17 9 4 8 1 2 75
2022 Information management 62 16 8 5 7 0 1 320
2022 Information technology 73 12 4 3 3 1 4 2710
2022 Internal audit 62 14 8 5 6 0 4 570
2022 Evaluation 47 15 14 9 14 0 1 275
2022 Data sciences 75 12 2 4 4 2 2 300
2022 Policy 69 12 6 5 3 1 4 370
2022 Project management 67 15 7 4 4 1 4 1060
2022 Other services to the public 55 15 9 6 11 1 3 2480
2022 None of the above 60 13 8 5 8 1 5 3300
2020 Client contact centre 46 17 13 10 12 1 2 4665
2020 Health care practitioners 64 17 14 3 0 0 3 35
2020 Federal regulators 64 14 8 5 6 0 3 215
2020 Compliance, inspection and enforcement 65 18 7 4 4 0 2 9265
2020 Communications or public affairs 68 15 8 4 3 0 2 395
2020 Access to information and privacy 52 18 10 8 11 0 1 400
2020 Security 70 16 7 3 2 0 1 260
2020 Science and technology 63 21 10 2 2 0 2 195
2020 Library services 54 23 16 0 0 0 7 25
2020 Legal services 67 14 11 5 2 0 1 135
2020 Administration and operations 67 15 7 4 4 0 3 2400
2020 Human resources 74 13 6 2 4 0 2 1165
2020 Financial management 70 14 7 3 4 1 2 615
2020 Procurement 72 17 2 2 5 0 1 80
2020 Real property 64 20 5 4 5 1 1 155
2020 Material management 53 22 8 7 10 0 1 85
2020 Information management 69 13 7 6 5 0 1 285
2020 Information technology 75 13 5 2 2 1 2 2420
2020 Internal audit 63 15 10 4 5 1 1 340
2020 Evaluation 61 14 11 6 7 0 1 150
2020 Data sciences 73 15 5 2 2 0 2 200
2020 Policy 75 13 4 4 3 0 1 420
2020 Project management 74 15 5 1 3 0 2 695
2020 Other services to the public 56 15 10 8 8 1 2 2480
2020 None of the above 60 15 9 5 7 1 3 3160
2019 Client contact centre 41 15 12 10 19 0 2 3760
2019 Health care practitioners 69 12 3 6 9 0 0 30
2019 Federal regulators 62 13 7 6 7 1 3 225
2019 Compliance, inspection and enforcement 62 16 7 4 7 0 3 8710
2019 Communications or public affairs 69 14 7 2 5 1 2 365
2019 Access to information and privacy 48 19 10 8 12 1 2 370
2019 Security 77 12 3 1 4 0 2 225
2019 Science and technology 63 21 8 4 1 1 2 180
2019 Library services 44 25 11 3 12 0 5 35
2019 Legal services 64 14 6 6 5 1 4 140
2019 Administration and operations 65 12 9 5 6 1 3 2470
2019 Human resources 72 11 5 4 4 0 3 1025
2019 Financial management 61 14 7 6 9 0 4 680
2019 Procurement 73 16 5 2 2 0 3 65
2019 Real property 66 15 6 7 4 0 2 160
2019 Material management 52 20 10 7 9 1 1 130
2019 Information management 62 14 11 6 4 1 2 320
2019 Information technology 73 12 5 2 3 1 4 2405
2019 Internal audit 53 16 12 5 10 0 4 380
2019 Evaluation 51 18 10 8 10 0 4 190
2019 Data sciences 68 14 4 4 7 1 2 235
2019 Policy 68 14 6 3 5 0 4 375
2019 Project management 73 13 6 3 2 0 3 600
2019 Other services to the public 52 15 10 7 13 1 3 2140
2019 None of the above 57 13 8 6 10 1 4 3405

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 25 13 4 5 1 5 50 50 4595
2024 Health care practitioners 49 22 15 5 2 0 8 53 47 45
2024 Intelligence analysts 48 28 13 5 2 1 3 50 50 360
2024 Federal regulators 46 28 13 4 6 0 3 47 53 165
2024 Compliance, inspection and enforcement 46 28 12 5 4 0 4 48 52 8815
2024 Communications or public affairs 42 28 17 5 5 1 3 44 56 445
2024 Access to information and privacy 47 27 12 4 5 0 4 50 50 425
2024 Security 48 30 12 4 3 0 3 49 51 530
2024 Science and technology 43 29 13 2 6 0 8 47 53 160
2024 Library services 48 38 7 4 0 0 3 49 51 30
2024 Legal services 53 26 7 6 6 0 3 54 46 135
2024 Administration and operations 48 26 13 4 5 1 3 50 50 2635
2024 Human resources 44 28 15 4 4 0 3 46 54 1275
2024 Financial management 48 27 12 4 4 0 3 50 50 620
2024 Procurement 49 20 15 6 4 0 6 52 48 75
2024 Real property 53 30 10 1 3 1 3 55 45 175
2024 Material management 55 23 10 2 6 0 4 57 43 85
2024 Information management 43 31 16 4 3 0 4 44 56 275
2024 Information technology 54 23 12 4 3 1 4 57 43 2255
2024 Internal audit 47 26 12 5 6 1 4 49 51 455
2024 Evaluation 47 32 11 3 5 0 2 48 52 215
2024 Data sciences 51 25 12 5 3 0 3 53 47 275
2024 Policy 42 29 15 5 5 1 3 44 56 395
2024 Project management 46 26 14 6 5 0 4 48 52 915
2024 Other services to the public 45 29 13 5 4 1 3 47 53 2225
2024 None of the above 47 25 13 5 4 1 5 50 50 2935
2022 Client contact centre 53 24 11 4 3 1 4 6955
2022 Health care practitioners 51 21 18 5 2 0 2 40
2022 Federal regulators 50 27 12 3 4 0 2 310
2022 Compliance, inspection and enforcement 48 29 13 4 3 1 3 9685
2022 Communications or public affairs 47 29 15 3 4 0 2 475
2022 Access to information and privacy 51 27 10 5 1 1 4 570
2022 Security 50 29 11 5 3 0 3 500
2022 Science and technology 53 22 14 2 2 0 6 190
2022 Library services 39 53 5 0 0 0 2 35
2022 Legal services 54 24 11 4 2 0 4 165
2022 Administration and operations 50 28 11 4 3 0 3 2665
2022 Human resources 48 30 13 4 3 0 2 1395
2022 Financial management 56 23 10 3 3 1 3 625
2022 Procurement 54 24 9 4 4 0 6 85
2022 Real property 49 30 11 4 3 0 2 175
2022 Material management 42 34 19 0 1 0 4 75
2022 Information management 53 28 11 4 3 0 1 320
2022 Information technology 57 24 10 3 2 1 3 2710
2022 Internal audit 51 25 14 4 3 0 4 575
2022 Evaluation 50 26 16 4 2 0 1 275
2022 Data sciences 53 24 16 3 2 0 2 300
2022 Policy 48 32 10 4 3 0 2 370
2022 Project management 50 27 14 4 3 0 2 1060
2022 Other services to the public 52 27 11 4 2 1 3 2480
2022 None of the above 51 24 12 4 3 1 4 3295
2020 Client contact centre 44 28 16 5 3 0 2 4650
2020 Health care practitioners 37 33 17 11 3 0 0 35
2020 Federal regulators 41 31 16 7 3 1 1 210
2020 Compliance, inspection and enforcement 41 33 16 6 3 0 1 9270
2020 Communications or public affairs 42 28 19 5 4 0 2 395
2020 Access to information and privacy 44 34 12 5 5 0 1 400
2020 Security 45 30 15 6 3 0 1 260
2020 Science and technology 46 33 14 4 1 0 1 195
2020 Library services 52 23 19 3 3 0 0 25
2020 Legal services 46 28 13 5 6 0 1 135
2020 Administration and operations 44 31 15 6 2 0 1 2400
2020 Human resources 42 32 17 5 3 0 1 1165
2020 Financial management 48 30 14 4 3 1 1 615
2020 Procurement 42 32 15 6 2 1 1 80
2020 Real property 53 31 10 5 1 0 1 155
2020 Material management 44 36 10 9 1 0 0 85
2020 Information management 42 32 15 5 4 2 0 285
2020 Information technology 50 29 13 4 2 1 2 2420
2020 Internal audit 42 32 17 5 2 1 1 345
2020 Evaluation 43 33 17 4 3 0 0 150
2020 Data sciences 43 26 18 6 5 1 1 200
2020 Policy 44 30 15 7 3 0 0 420
2020 Project management 44 29 17 6 2 0 1 695
2020 Other services to the public 43 30 17 6 3 0 1 2480
2020 None of the above 47 27 16 5 4 0 1 3155
2019 Client contact centre 49 28 13 5 4 0 2 3745
2019 Health care practitioners 60 28 6 3 0 3 0 30
2019 Federal regulators 53 29 14 1 2 1 1 220
2019 Compliance, inspection and enforcement 47 30 14 4 3 0 2 8690
2019 Communications or public affairs 49 29 13 5 2 0 2 360
2019 Access to information and privacy 50 30 12 3 2 0 3 365
2019 Security 60 23 11 4 0 0 1 225
2019 Science and technology 55 30 8 2 2 0 2 180
2019 Library services 35 37 19 3 3 0 3 35
2019 Legal services 53 23 14 2 4 1 3 140
2019 Administration and operations 49 31 12 4 2 0 2 2470
2019 Human resources 49 30 13 3 3 0 2 1025
2019 Financial management 53 28 12 4 2 0 1 685
2019 Procurement 52 29 12 2 2 0 3 65
2019 Real property 58 23 9 5 3 0 2 160
2019 Material management 50 35 8 5 2 0 0 130
2019 Information management 49 29 12 6 3 0 1 315
2019 Information technology 55 25 11 4 2 0 2 2405
2019 Internal audit 49 29 13 5 2 0 2 380
2019 Evaluation 49 26 15 7 1 0 1 190
2019 Data sciences 54 25 16 2 1 0 1 235
2019 Policy 45 31 14 5 3 1 1 375
2019 Project management 49 28 14 5 2 0 2 600
2019 Other services to the public 49 30 13 4 2 0 2 2130
2019 None of the above 51 27 12 4 3 0 2 3395

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 20 38 18 13 0 0 29 32 4605
2024 Health care practitioners 10 39 36 8 7 0 0 49 15 45
2024 Intelligence analysts 8 26 40 17 8 0 1 34 25 360
2024 Federal regulators 9 20 46 15 9 0 0 29 24 165
2024 Compliance, inspection and enforcement 8 26 42 15 8 0 0 34 24 8830
2024 Communications or public affairs 7 25 46 16 8 0 0 31 23 445
2024 Access to information and privacy 11 25 40 16 8 0 0 36 24 425
2024 Security 10 28 39 15 7 0 0 39 22 530
2024 Science and technology 10 22 50 12 6 0 0 32 18 160
2024 Library services 0 39 44 10 6 0 0 39 16 30
2024 Legal services 7 26 36 19 10 0 2 34 30 135
2024 Administration and operations 10 28 39 14 8 0 0 39 22 2640
2024 Human resources 8 24 40 18 9 0 0 32 28 1275
2024 Financial management 9 28 39 16 8 0 0 37 24 625
2024 Procurement 12 37 35 13 2 0 0 49 16 75
2024 Real property 9 32 39 12 8 0 0 41 20 175
2024 Material management 18 31 33 10 6 0 1 50 16 85
2024 Information management 11 30 38 13 9 0 0 40 22 275
2024 Information technology 12 32 37 13 6 0 0 45 19 2255
2024 Internal audit 12 26 40 14 7 1 0 39 21 460
2024 Evaluation 9 25 41 12 12 0 1 34 24 215
2024 Data sciences 10 29 37 16 7 0 0 40 23 275
2024 Policy 6 24 41 18 11 0 0 30 29 400
2024 Project management 7 28 41 16 8 0 0 35 24 915
2024 Other services to the public 10 25 40 16 8 0 0 36 24 2230
2024 None of the above 11 27 38 14 8 1 1 39 23 2940
2022 Client contact centre 16 33 37 10 4 0 1 49 14 6975
2022 Health care practitioners 13 48 27 9 2 0 0 61 12 40
2022 Federal regulators 12 29 43 11 4 0 0 41 15 310
2022 Compliance, inspection and enforcement 12 33 39 11 4 0 0 46 15 9700
2022 Communications or public affairs 14 30 38 13 6 0 0 44 18 475
2022 Access to information and privacy 19 33 37 7 3 0 0 52 10 570
2022 Security 16 33 39 8 4 0 1 49 12 500
2022 Science and technology 16 38 35 8 3 0 1 54 11 190
2022 Library services 23 44 18 10 4 0 0 67 15 35
2022 Legal services 10 35 42 10 3 0 0 45 13 165
2022 Administration and operations 16 34 36 10 4 0 0 50 14 2670
2022 Human resources 12 33 38 13 5 0 0 44 17 1395
2022 Financial management 15 33 37 11 4 0 0 48 15 625
2022 Procurement 18 28 39 6 8 0 0 46 15 85
2022 Real property 12 28 46 8 5 1 0 40 13 175
2022 Material management 23 27 40 8 2 0 0 50 10 75
2022 Information management 14 38 33 8 6 0 1 53 14 320
2022 Information technology 18 37 33 8 3 0 0 55 11 2715
2022 Internal audit 21 34 33 9 2 0 0 55 11 575
2022 Evaluation 15 38 40 4 3 0 0 53 6 275
2022 Data sciences 15 41 33 7 3 1 0 57 9 300
2022 Policy 11 30 41 11 6 0 1 42 17 370
2022 Project management 12 33 37 13 4 0 0 46 17 1060
2022 Other services to the public 16 33 37 9 4 0 0 49 13 2485
2022 None of the above 16 33 36 10 4 0 1 50 14 3305
2020 Client contact centre 18 33 34 10 4 0 0 51 15 4660
2020 Health care practitioners 8 41 33 16 3 0 0 49 19 35
2020 Federal regulators 22 28 35 11 4 0 0 50 15 215
2020 Compliance, inspection and enforcement 15 35 35 11 3 0 0 50 15 9260
2020 Communications or public affairs 15 32 37 13 3 0 0 48 16 395
2020 Access to information and privacy 22 37 26 10 4 0 0 60 14 400
2020 Security 21 37 32 7 3 0 0 58 10 260
2020 Science and technology 18 32 37 10 2 0 0 50 13 195
2020 Library services 22 45 30 3 0 0 0 67 3 25
2020 Legal services 12 32 38 17 1 0 0 44 18 135
2020 Administration and operations 18 37 33 9 3 0 0 55 11 2395
2020 Human resources 15 36 34 12 3 0 0 51 15 1165
2020 Financial management 19 37 31 10 2 0 0 57 13 610
2020 Procurement 18 41 31 9 1 0 0 59 10 80
2020 Real property 19 35 31 13 1 0 0 54 14 155
2020 Material management 22 33 28 18 0 0 0 55 18 85
2020 Information management 18 38 29 11 3 0 0 57 14 285
2020 Information technology 21 38 29 9 3 0 0 59 12 2425
2020 Internal audit 16 40 32 9 3 0 0 56 12 340
2020 Evaluation 17 38 32 10 2 0 0 56 12 150
2020 Data sciences 16 35 33 12 4 0 0 51 16 200
2020 Policy 18 36 31 11 4 0 0 54 15 420
2020 Project management 16 35 34 11 4 0 0 51 15 695
2020 Other services to the public 18 37 30 11 3 1 0 55 14 2485
2020 None of the above 20 34 31 10 4 0 0 55 14 3155
2019 Client contact centre 16 32 35 12 5 0 0 48 17 3770
2019 Health care practitioners 23 39 32 6 0 0 0 62 6 30
2019 Federal regulators 17 35 35 9 3 1 0 53 12 225
2019 Compliance, inspection and enforcement 15 35 34 11 4 0 0 50 16 8755
2019 Communications or public affairs 16 39 34 9 3 0 0 54 12 365
2019 Access to information and privacy 24 34 27 12 1 0 1 59 13 370
2019 Security 24 39 26 8 2 0 1 64 10 225
2019 Science and technology 20 35 30 13 2 1 0 55 15 180
2019 Library services 5 48 37 6 3 0 0 54 9 35
2019 Legal services 13 32 33 13 8 0 1 45 22 140
2019 Administration and operations 20 37 31 9 3 0 0 58 12 2485
2019 Human resources 16 36 33 10 4 0 0 53 14 1035
2019 Financial management 18 40 31 8 3 0 0 58 11 690
2019 Procurement 20 41 25 12 0 0 1 62 12 65
2019 Real property 21 32 33 9 5 0 1 53 14 160
2019 Material management 29 39 24 6 3 0 0 67 9 130
2019 Information management 22 32 33 9 5 0 0 54 13 320
2019 Information technology 24 35 29 9 3 0 0 59 12 2430
2019 Internal audit 22 36 30 8 3 0 0 58 11 385
2019 Evaluation 16 46 29 7 2 0 0 62 9 190
2019 Data sciences 19 43 29 8 1 0 0 62 9 235
2019 Policy 16 33 35 12 4 1 0 49 16 375
2019 Project management 18 35 31 13 3 0 0 53 16 600
2019 Other services to the public 19 36 31 10 3 0 0 55 13 2150
2019 None of the above 19 35 30 11 4 0 0 55 15 3420

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 20 24 36 13 6 0 1 20 44 4590
2024 Health care practitioners 12 20 37 20 12 0 0 32 32 45
2024 Intelligence analysts 12 21 41 17 8 0 1 25 34 360
2024 Federal regulators 11 27 43 13 4 1 0 18 39 165
2024 Compliance, inspection and enforcement 12 23 41 17 7 0 0 23 35 8820
2024 Communications or public affairs 15 25 40 14 6 0 0 20 40 445
2024 Access to information and privacy 11 23 39 16 10 1 1 27 34 425
2024 Security 11 24 41 15 9 0 0 24 35 530
2024 Science and technology 8 22 44 16 10 0 0 26 30 160
2024 Library services 13 31 25 32 0 0 0 32 44 30
2024 Legal services 12 24 35 21 7 0 1 28 37 135
2024 Administration and operations 12 21 38 19 9 0 1 28 34 2635
2024 Human resources 14 24 39 15 7 0 0 22 38 1275
2024 Financial management 13 22 42 16 6 0 0 23 35 620
2024 Procurement 5 21 37 26 11 0 0 37 25 75
2024 Real property 11 21 47 13 9 0 0 22 32 175
2024 Material management 9 19 28 26 16 1 1 43 28 85
2024 Information management 11 24 41 17 6 0 1 23 36 275
2024 Information technology 9 18 39 22 11 1 1 34 27 2250
2024 Internal audit 9 22 37 20 11 0 1 31 31 455
2024 Evaluation 13 22 42 12 10 0 1 22 35 215
2024 Data sciences 13 19 38 23 7 0 0 30 33 275
2024 Policy 19 25 38 13 4 0 1 17 45 400
2024 Project management 14 23 40 17 6 0 0 23 37 915
2024 Other services to the public 14 23 39 16 8 0 0 24 37 2225
2024 None of the above 14 20 38 17 9 1 1 26 35 2930
2022 Client contact centre 9 18 42 20 10 0 1 31 27 6960
2022 Health care practitioners 9 13 51 10 17 0 0 27 22 40
2022 Federal regulators 7 16 47 19 9 0 1 29 23 305
2022 Compliance, inspection and enforcement 7 16 43 23 9 0 1 33 24 9675
2022 Communications or public affairs 9 19 43 20 9 0 0 29 28 475
2022 Access to information and privacy 4 13 42 23 16 1 2 40 18 570
2022 Security 7 18 42 22 11 0 1 33 25 500
2022 Science and technology 2 16 37 27 15 0 2 43 19 190
2022 Library services 5 13 28 33 21 0 0 55 18 35
2022 Legal services 6 16 37 28 10 0 3 39 23 165
2022 Administration and operations 7 16 40 23 13 0 1 36 23 2665
2022 Human resources 8 18 39 23 11 0 0 34 27 1395
2022 Financial management 7 13 46 22 13 0 0 35 20 625
2022 Procurement 5 14 35 29 16 0 1 45 19 85
2022 Real property 5 19 41 23 11 0 0 34 24 175
2022 Material management 10 12 34 28 16 0 0 43 22 75
2022 Information management 8 14 43 21 14 0 1 35 22 315
2022 Information technology 5 13 38 26 15 0 1 42 19 2705
2022 Internal audit 3 14 38 27 17 1 0 44 17 575
2022 Evaluation 6 11 40 28 13 1 1 42 17 275
2022 Data sciences 4 10 44 23 18 0 0 41 15 295
2022 Policy 7 19 43 21 9 0 1 30 26 370
2022 Project management 8 20 41 20 11 0 0 31 28 1055
2022 Other services to the public 7 15 41 24 12 0 1 36 23 2480
2022 None of the above 7 16 40 23 12 1 1 36 24 3295
2020 Client contact centre 14 20 38 20 8 1 0 28 34 4640
2020 Health care practitioners 3 33 36 25 3 0 0 28 36 35
2020 Federal regulators 7 23 39 20 10 0 0 31 30 210
2020 Compliance, inspection and enforcement 8 18 44 22 7 0 0 30 26 9225
2020 Communications or public affairs 10 21 42 17 10 0 0 27 31 395
2020 Access to information and privacy 10 17 42 20 11 0 0 31 27 400
2020 Security 8 16 39 21 15 0 0 36 25 260
2020 Science and technology 7 18 35 27 13 0 1 40 25 195
2020 Library services 3 10 41 35 10 0 0 46 14 25
2020 Legal services 11 17 35 29 9 0 0 38 28 135
2020 Administration and operations 7 17 40 25 10 0 0 35 25 2395
2020 Human resources 9 18 43 21 8 0 0 29 28 1160
2020 Financial management 7 15 44 25 9 0 0 34 22 610
2020 Procurement 7 16 41 25 11 0 0 36 23 80
2020 Real property 8 14 40 22 15 0 0 37 22 155
2020 Material management 4 22 33 31 9 0 0 40 26 85
2020 Information management 7 16 38 25 13 0 0 39 23 285
2020 Information technology 8 16 38 26 12 0 0 38 23 2400
2020 Internal audit 7 15 39 26 12 1 0 38 22 340
2020 Evaluation 9 17 37 28 8 1 1 36 26 150
2020 Data sciences 8 16 38 26 11 0 0 38 24 200
2020 Policy 10 16 40 24 9 0 0 34 26 420
2020 Project management 9 21 38 23 10 0 0 32 30 690
2020 Other services to the public 10 18 41 22 9 0 0 31 28 2465
2020 None of the above 11 17 38 22 11 0 0 33 28 3150
2019 Client contact centre 13 22 37 20 9 0 0 28 35 3735
2019 Health care practitioners 11 21 25 30 12 0 0 42 33 30
2019 Federal regulators 8 15 40 26 10 0 0 36 24 225
2019 Compliance, inspection and enforcement 9 18 42 22 8 0 0 30 28 8665
2019 Communications or public affairs 7 17 41 28 7 0 0 35 24 365
2019 Access to information and privacy 9 13 37 26 15 0 1 41 22 365
2019 Security 6 16 36 25 17 0 0 42 22 220
2019 Science and technology 8 14 38 28 12 0 1 40 22 175
2019 Library services 6 18 44 21 11 0 0 32 24 35
2019 Legal services 14 25 26 27 8 1 0 35 38 135
2019 Administration and operations 8 16 40 24 12 0 0 36 24 2460
2019 Human resources 9 17 42 23 9 0 0 32 26 1030
2019 Financial management 7 16 43 23 10 0 0 34 23 685
2019 Procurement 3 20 31 27 17 0 1 45 24 65
2019 Real property 14 14 41 17 13 1 1 30 28 160
2019 Material management 6 14 32 34 15 0 0 49 19 130
2019 Information management 10 19 39 21 12 0 0 33 28 320
2019 Information technology 8 15 37 26 13 0 1 39 23 2410
2019 Internal audit 6 16 35 27 16 0 0 43 22 385
2019 Evaluation 7 10 40 31 11 0 0 42 18 185
2019 Data sciences 7 15 37 29 12 0 0 41 22 235
2019 Policy 11 19 37 23 9 0 0 33 30 375
2019 Project management 9 20 40 24 7 0 0 31 29 595
2019 Other services to the public 10 18 37 24 11 0 0 35 28 2135
2019 None of the above 10 19 37 22 11 0 1 34 29 3380
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Compensation

Pay or other compensation issues

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 7 70 4605
2024 Health care practitioners 5 76 45
2024 Intelligence analysts 12 68 360
2024 Federal regulators 8 71 165
2024 Compliance, inspection and enforcement 8 71 8830
2024 Communications or public affairs 13 68 445
2024 Access to information and privacy 9 72 425
2024 Security 12 71 530
2024 Science and technology 9 65 160
2024 Library services 14 67 30
2024 Legal services 10 65 135
2024 Administration and operations 9 71 2640
2024 Human resources 10 77 1275
2024 Financial management 11 73 625
2024 Procurement 4 77 75
2024 Real property 10 68 175
2024 Material management 10 69 85
2024 Information management 9 65 275
2024 Information technology 5 75 2255
2024 Internal audit 11 69 460
2024 Evaluation 11 66 215
2024 Data sciences 10 68 275
2024 Policy 11 69 400
2024 Project management 10 69 915
2024 Other services to the public 7 66 2235
2024 None of the above 7 70 2940
2022 Client contact centre 6 69 6975
2022 Health care practitioners 5 68 40
2022 Federal regulators 8 67 310
2022 Compliance, inspection and enforcement 8 72 9700
2022 Communications or public affairs 11 67 475
2022 Access to information and privacy 6 71 570
2022 Security 11 72 500
2022 Science and technology 6 75 190
2022 Library services 7 71 35
2022 Legal services 12 62 165
2022 Administration and operations 9 72 2665
2022 Human resources 12 75 1395
2022 Financial management 10 76 625
2022 Procurement 7 79 85
2022 Real property 7 69 175
2022 Material management 11 62 75
2022 Information management 6 70 320
2022 Information technology 6 74 2715
2022 Internal audit 11 67 575
2022 Evaluation 7 65 275
2022 Data sciences 11 71 300
2022 Policy 14 71 370
2022 Project management 12 69 1060
2022 Other services to the public 6 69 2485
2022 None of the above 7 71 3305
2020 Client contact centre 15 52 4670
2020 Health care practitioners 8 61 35
2020 Federal regulators 15 59 215
2020 Compliance, inspection and enforcement 14 59 9290
2020 Communications or public affairs 20 56 395
2020 Access to information and privacy 14 55 400
2020 Security 16 62 260
2020 Science and technology 10 56 195
2020 Library services 15 50 25
2020 Legal services 11 59 135
2020 Administration and operations 15 61 2405
2020 Human resources 15 69 1170
2020 Financial management 17 63 615
2020 Procurement 12 57 80
2020 Real property 13 56 155
2020 Material management 23 55 85
2020 Information management 15 56 285
2020 Information technology 9 66 2425
2020 Internal audit 14 65 345
2020 Evaluation 18 56 150
2020 Data sciences 16 61 200
2020 Policy 16 63 420
2020 Project management 15 64 695
2020 Other services to the public 12 54 2485
2020 None of the above 15 57 3170

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 57 43 315
2024 Intelligence analysts 59 41 40
2024 Federal regulators 54 46 15
2024 Compliance, inspection and enforcement 59 41 675
2024 Communications or public affairs 54 46 55
2024 Access to information and privacy 50 50 40
2024 Security 52 48 60
2024 Science and technology 46 54 10
2024 Legal services 26 74 15
2024 Administration and operations 59 41 230
2024 Human resources 53 47 135
2024 Financial management 44 56 60
2024 Real property 45 55 20
2024 Information management 67 33 20
2024 Information technology 67 33 110
2024 Internal audit 60 40 50
2024 Evaluation 69 31 25
2024 Data sciences 56 44 25
2024 Policy 46 54 45
2024 Project management 64 36 90
2024 Other services to the public 65 35 155
2024 None of the above 63 37 190
2022 Client contact centre 59 41 405
2022 Federal regulators 71 29 25
2022 Compliance, inspection and enforcement 57 43 735
2022 Communications or public affairs 49 51 50
2022 Access to information and privacy 56 44 30
2022 Security 51 49 55
2022 Science and technology 56 44 15
2022 Legal services 47 53 20
2022 Administration and operations 52 48 235
2022 Human resources 52 48 160
2022 Financial management 56 44 60
2022 Real property 44 56 10
2022 Information management 70 30 20
2022 Information technology 68 32 145
2022 Internal audit 58 42 65
2022 Evaluation 65 35 15
2022 Data sciences 43 57 30
2022 Policy 50 50 50
2022 Project management 59 41 120
2022 Other services to the public 61 39 145
2022 None of the above 58 42 240
2020 Client contact centre 56 44 685
2020 Federal regulators 57 43 30
2020 Compliance, inspection and enforcement 60 40 1325
2020 Communications or public affairs 53 47 75
2020 Access to information and privacy 58 42 60
2020 Security 42 58 40
2020 Science and technology 39 61 20
2020 Legal services 56 44 15
2020 Administration and operations 59 41 350
2020 Human resources 51 49 175
2020 Financial management 51 49 105
2020 Procurement 59 41 10
2020 Real property 59 41 20
2020 Material management 61 39 15
2020 Information management 61 39 40
2020 Information technology 63 37 215
2020 Internal audit 71 29 50
2020 Evaluation 65 35 25
2020 Data sciences 46 54 35
2020 Policy 48 52 65
2020 Project management 62 38 110
2020 Other services to the public 59 41 315
2020 None of the above 62 38 470

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 9 4 1 1 10 29 74 26 4595
2024 Health care practitioners 37 8 4 0 0 7 43 75 25 45
2024 Intelligence analysts 46 14 8 4 1 6 21 63 37 360
2024 Federal regulators 51 15 4 2 1 8 19 70 30 165
2024 Compliance, inspection and enforcement 53 10 4 1 1 7 22 75 25 8825
2024 Communications or public affairs 44 14 9 4 3 5 22 60 40 440
2024 Access to information and privacy 48 11 6 2 1 8 24 70 30 425
2024 Security 47 15 5 4 3 5 21 64 36 530
2024 Science and technology 47 13 6 3 5 4 22 63 37 155
2024 Library services 59 14 3 0 0 0 24 78 22 30
2024 Legal services 42 10 5 1 5 6 31 66 34 135
2024 Administration and operations 50 12 6 2 3 6 21 69 31 2635
2024 Human resources 46 12 7 5 4 4 22 62 38 1275
2024 Financial management 48 15 7 2 3 6 19 65 35 620
2024 Procurement 55 8 6 3 1 8 19 75 25 75
2024 Real property 46 16 4 5 2 7 20 63 37 175
2024 Material management 48 13 5 1 2 10 20 70 30 85
2024 Information management 46 13 6 3 2 10 20 65 35 275
2024 Information technology 53 11 5 1 2 7 19 73 27 2255
2024 Internal audit 43 12 7 1 1 7 29 66 34 460
2024 Evaluation 50 13 5 2 2 8 20 70 30 215
2024 Data sciences 46 12 6 3 2 9 21 66 34 275
2024 Policy 47 16 8 3 5 5 17 61 39 400
2024 Project management 49 15 7 4 3 5 17 63 37 915
2024 Other services to the public 47 11 4 2 1 9 25 72 28 2230
2024 None of the above 46 11 5 1 1 8 28 71 29 2935
2022 Client contact centre 46 8 3 1 1 9 31 6970
2022 Health care practitioners 53 14 5 0 0 9 19 40
2022 Federal regulators 53 13 6 2 2 5 18 310
2022 Compliance, inspection and enforcement 55 12 4 1 1 6 20 9695
2022 Communications or public affairs 42 20 10 2 4 4 19 475
2022 Access to information and privacy 52 11 5 1 1 7 22 570
2022 Security 50 14 9 3 2 4 19 500
2022 Science and technology 55 11 4 1 2 4 23 190
2022 Library services 61 2 2 0 0 4 29 35
2022 Legal services 53 11 5 1 3 4 22 165
2022 Administration and operations 50 14 6 2 2 5 21 2665
2022 Human resources 50 13 6 4 3 3 21 1395
2022 Financial management 51 15 5 3 2 5 18 625
2022 Procurement 55 12 5 2 5 8 13 85
2022 Real property 44 17 5 3 2 8 21 175
2022 Material management 50 15 8 2 2 6 15 75
2022 Information management 51 14 7 2 2 5 19 320
2022 Information technology 54 12 5 2 2 7 19 2715
2022 Internal audit 44 12 7 2 2 7 26 575
2022 Evaluation 46 15 2 3 1 12 22 275
2022 Data sciences 53 15 7 2 1 5 17 300
2022 Policy 52 14 4 4 4 2 21 370
2022 Project management 48 18 6 3 3 4 17 1060
2022 Other services to the public 51 12 4 1 1 9 22 2485
2022 None of the above 50 12 5 2 1 7 24 3300
2020 Client contact centre 50 16 7 3 2 5 17 4650
2020 Health care practitioners 59 11 8 3 3 6 10 35
2020 Federal regulators 57 17 8 3 2 5 9 210
2020 Compliance, inspection and enforcement 59 16 8 3 2 3 10 9270
2020 Communications or public affairs 46 21 11 6 4 2 11 395
2020 Access to information and privacy 44 16 9 2 4 6 19 400
2020 Security 47 21 10 6 5 1 10 260
2020 Science and technology 55 19 8 4 2 2 10 195
2020 Library services 68 3 7 3 0 5 14 25
2020 Legal services 51 19 11 3 3 4 10 135
2020 Administration and operations 53 18 9 4 3 2 11 2405
2020 Human resources 57 18 8 4 3 1 9 1165
2020 Financial management 53 21 9 3 4 2 8 615
2020 Procurement 50 15 15 5 4 5 6 80
2020 Real property 59 14 9 5 4 2 6 155
2020 Material management 45 22 10 8 1 2 12 85
2020 Information management 54 14 9 4 2 6 10 285
2020 Information technology 57 18 7 3 2 3 11 2420
2020 Internal audit 48 18 13 4 2 3 11 340
2020 Evaluation 52 20 10 4 0 4 9 150
2020 Data sciences 57 18 11 4 1 3 8 200
2020 Policy 52 20 11 4 4 2 6 415
2020 Project management 49 23 10 5 3 2 8 695
2020 Other services to the public 53 19 8 4 2 4 11 2480
2020 None of the above 52 17 9 4 2 5 13 3160
2019 Client contact centre 54 16 10 4 4 2 10 3750
2019 Health care practitioners 51 17 15 0 5 0 11 30
2019 Federal regulators 54 21 8 4 2 1 9 225
2019 Compliance, inspection and enforcement 58 18 9 4 3 1 7 8685
2019 Communications or public affairs 43 19 12 7 6 1 11 365
2019 Access to information and privacy 56 13 9 6 4 3 10 370
2019 Security 46 20 11 8 8 3 5 225
2019 Science and technology 56 22 8 2 2 2 8 180
2019 Library services 61 17 0 0 0 3 19 35
2019 Legal services 53 12 15 9 5 1 6 140
2019 Administration and operations 53 19 11 5 5 1 7 2470
2019 Human resources 52 18 12 6 6 0 6 1035
2019 Financial management 52 22 10 4 5 1 6 685
2019 Procurement 51 23 7 5 3 0 10 65
2019 Real property 50 21 17 5 1 1 5 160
2019 Material management 52 18 14 2 3 2 8 125
2019 Information management 53 18 12 6 3 1 6 315
2019 Information technology 55 18 10 4 5 2 7 2415
2019 Internal audit 52 17 11 4 4 1 10 380
2019 Evaluation 57 18 12 5 2 1 6 185
2019 Data sciences 54 17 8 5 5 3 7 230
2019 Policy 45 19 16 7 7 1 5 375
2019 Project management 51 20 12 5 7 1 4 600
2019 Other services to the public 56 17 10 4 4 2 7 2140
2019 None of the above 53 18 9 5 4 2 10 3390

Support to resolve pay or other compensation issues

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 20 17 18 25 3 9 32 48 315
2024 Intelligence analysts 15 20 12 19 27 2 5 38 50 40
2024 Federal regulators 0 54 9 7 30 0 0 54 37 15
2024 Compliance, inspection and enforcement 9 22 17 18 26 2 6 33 48 675
2024 Communications or public affairs 7 19 14 16 32 7 5 29 55 55
2024 Access to information and privacy 3 14 13 28 23 5 14 20 64 40
2024 Security 11 19 11 19 36 0 4 32 57 60
2024 Science and technology 19 33 18 8 24 0 0 51 31 10
2024 Legal services 0 8 8 18 57 0 9 9 82 15
2024 Administration and operations 8 21 17 17 30 3 4 31 51 230
2024 Human resources 8 19 15 17 31 5 4 31 53 135
2024 Financial management 7 24 19 18 23 3 5 34 45 60
2024 Real property 0 23 23 11 38 0 5 24 52 20
2024 Information management 5 18 28 14 24 0 11 26 42 20
2024 Information technology 21 26 10 18 21 1 4 49 41 110
2024 Internal audit 7 29 19 20 11 2 11 42 36 50
2024 Evaluation 3 31 19 17 25 0 5 36 44 25
2024 Data sciences 10 11 17 20 41 0 0 21 62 25
2024 Policy 7 18 12 17 44 0 2 25 62 45
2024 Project management 12 21 16 17 28 1 4 35 48 90
2024 Other services to the public 13 21 17 14 22 6 7 39 41 155
2024 None of the above 9 19 19 18 25 4 7 31 48 190
2022 Client contact centre 12 18 21 15 24 4 7 34 43 405
2022 Federal regulators 4 22 22 16 27 6 5 28 47 25
2022 Compliance, inspection and enforcement 11 22 16 18 23 3 7 37 46 730
2022 Communications or public affairs 4 24 10 29 27 0 6 31 59 50
2022 Access to information and privacy 19 21 10 26 13 3 7 45 44 30
2022 Security 10 26 16 32 9 2 6 39 44 55
2022 Science and technology 16 6 14 20 37 8 0 24 61 15
2022 Legal services 0 24 24 10 26 7 9 28 44 20
2022 Administration and operations 10 18 17 19 26 4 7 32 50 235
2022 Human resources 10 18 22 16 24 2 8 31 45 160
2022 Financial management 14 23 17 24 16 3 3 39 43 60
2022 Real property 7 16 0 18 27 33 0 34 66 10
2022 Information management 7 9 35 4 32 4 9 18 42 20
2022 Information technology 19 30 16 11 19 2 5 52 31 145
2022 Internal audit 15 15 26 16 18 2 9 34 38 65
2022 Evaluation 12 33 15 10 30 0 0 45 40 15
2022 Data sciences 8 9 22 19 38 0 3 18 60 35
2022 Policy 11 25 8 22 28 0 6 38 53 50
2022 Project management 9 21 12 18 30 1 9 34 53 120
2022 Other services to the public 19 15 22 16 18 3 8 38 38 145
2022 None of the above 11 22 19 16 19 5 7 38 41 240
2020 Client contact centre 14 22 20 17 17 2 7 40 37 690
2020 Federal regulators 9 31 16 12 25 0 6 43 40 30
2020 Compliance, inspection and enforcement 13 24 19 19 16 1 7 41 39 1335
2020 Communications or public affairs 14 26 15 19 21 0 5 43 41 75
2020 Access to information and privacy 22 20 19 15 20 0 3 44 37 60
2020 Security 12 22 27 24 11 0 5 35 37 40
2020 Science and technology 4 43 4 29 19 0 0 48 48 20
2020 Legal services 12 25 6 6 43 0 6 40 53 15
2020 Administration and operations 15 27 16 17 17 0 8 45 38 350
2020 Human resources 19 23 12 20 19 0 7 45 42 175
2020 Financial management 16 22 20 21 14 1 7 41 38 105
2020 Real property 26 21 0 27 16 5 5 52 48 20
2020 Material management 5 20 47 10 10 0 10 27 22 15
2020 Information management 12 19 21 19 11 12 5 38 36 40
2020 Information technology 22 27 19 14 11 2 4 53 27 215
2020 Internal audit 14 22 33 23 2 2 4 39 27 50
2020 Evaluation 12 19 23 18 20 0 8 34 41 25
2020 Data sciences 9 24 20 28 17 0 3 33 46 35
2020 Policy 11 24 12 18 26 0 9 38 49 65
2020 Project management 19 25 10 19 22 0 5 46 44 110
2020 Other services to the public 15 22 20 18 15 2 8 41 37 315
2020 None of the above 11 22 23 17 17 2 8 37 38 470

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 20 18 15 25 6 8 32 47 315
2024 Intelligence analysts 9 22 14 14 36 6 0 32 53 40
2024 Federal regulators 0 58 0 0 32 0 10 65 35 10
2024 Compliance, inspection and enforcement 7 22 17 19 29 2 5 31 51 675
2024 Communications or public affairs 2 23 7 22 36 2 10 28 65 55
2024 Access to information and privacy 6 13 20 27 22 2 9 21 56 40
2024 Security 6 22 11 18 38 1 4 29 59 60
2024 Science and technology 0 40 0 10 24 19 8 54 46 10
2024 Legal services 0 8 7 27 51 8 0 9 84 15
2024 Administration and operations 4 20 16 22 34 1 4 25 58 230
2024 Human resources 8 19 14 12 37 0 10 30 55 135
2024 Financial management 4 20 19 17 30 3 6 27 52 60
2024 Real property 0 12 46 10 27 0 5 13 39 20
2024 Information management 19 7 24 8 27 5 10 31 41 20
2024 Information technology 13 30 14 16 18 3 5 48 37 110
2024 Internal audit 10 26 23 25 12 4 0 37 39 50
2024 Evaluation 15 28 9 15 29 0 5 45 46 25
2024 Data sciences 6 15 21 17 38 4 0 22 57 25
2024 Policy 5 14 10 15 49 2 6 20 69 45
2024 Project management 12 17 15 12 33 2 9 33 50 90
2024 Other services to the public 10 19 14 15 29 5 7 34 51 155
2024 None of the above 8 23 17 15 31 2 4 33 49 190
2022 Client contact centre 11 19 16 21 24 3 6 33 49 405
2022 Federal regulators 4 26 13 16 22 11 9 37 48 25
2022 Compliance, inspection and enforcement 10 25 15 18 26 2 5 37 47 730
2022 Communications or public affairs 8 20 9 27 28 0 7 31 59 50
2022 Access to information and privacy 7 21 28 19 17 3 4 31 39 30
2022 Security 8 30 14 20 21 0 7 40 44 55
2022 Science and technology 10 0 26 21 43 0 0 10 64 15
2022 Legal services 0 28 30 8 26 7 0 30 38 20
2022 Administration and operations 8 18 13 18 30 3 9 30 55 235
2022 Human resources 8 22 8 21 29 2 11 34 57 160
2022 Financial management 6 31 16 23 16 4 3 41 42 60
2022 Real property 10 0 14 17 27 25 7 15 64 10
2022 Information management 9 19 18 8 36 4 5 31 49 20
2022 Information technology 18 25 15 10 27 2 3 45 39 145
2022 Internal audit 8 14 27 17 25 5 3 24 46 65
2022 Evaluation 12 41 16 16 5 5 5 59 24 15
2022 Data sciences 8 6 15 23 40 4 4 15 68 35
2022 Policy 7 31 19 6 35 0 2 39 42 45
2022 Project management 5 20 8 26 33 1 6 28 63 120
2022 Other services to the public 13 18 21 20 21 4 3 33 44 145
2022 None of the above 8 19 20 21 23 5 4 29 48 235
2020 Client contact centre 10 20 19 21 23 2 5 32 47 690
2020 Federal regulators 6 13 22 15 35 6 3 21 55 30
2020 Compliance, inspection and enforcement 11 24 17 22 22 1 4 36 46 1330
2020 Communications or public affairs 10 20 13 25 25 2 5 32 54 75
2020 Access to information and privacy 19 22 20 14 24 0 2 41 38 60
2020 Security 10 17 28 23 15 0 7 28 41 40
2020 Science and technology 0 28 11 43 18 0 0 28 61 20
2020 Legal services 19 13 0 6 56 0 6 34 66 15
2020 Administration and operations 12 23 16 19 26 1 3 37 46 350
2020 Human resources 8 19 17 21 25 2 9 30 51 175
2020 Financial management 7 21 11 25 23 2 12 32 55 105
2020 Procurement 20 9 20 20 20 10 0 33 45 10
2020 Real property 9 16 5 43 16 5 5 28 66 20
2020 Material management 5 20 37 10 15 0 14 29 29 15
2020 Information management 8 24 20 20 13 14 2 38 39 40
2020 Information technology 18 25 16 19 17 1 4 45 38 215
2020 Internal audit 12 25 27 17 15 2 2 38 33 50
2020 Evaluation 15 12 19 26 23 0 4 28 52 25
2020 Data sciences 6 30 20 18 24 0 3 37 43 35
2020 Policy 6 24 6 20 37 2 5 32 61 65
2020 Project management 14 21 10 26 25 1 3 36 53 110
2020 Other services to the public 10 22 17 22 18 4 7 35 45 315
2020 None of the above 8 21 21 20 21 2 6 32 45 470
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