2024 Public Service Employee Survey Results for Quebec - Internal Integrity and Security

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 36 43 5 11 5 0 0 79 16 186345
2024 Employment and Social Development Canada 44 41 4 8 3 0 0 85 11 22180
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 46 40 4 7 3 0 0 86 10 15365
2024 Quebec Region 41 45 5 6 2 0 0 87 9 4080
2024 Quebec - Integrity Services Branch 34 50 3 8 5 0 0 84 12 325
2024 Quebec - Internal Integrity and Security 35 56 9 0 0 0 0 91 0 15

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 70 16 5 4 3 0 2 88 7 186420
2024 Employment and Social Development Canada 73 15 4 3 2 0 2 90 6 22190
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 79 11 4 2 1 0 3 93 3 15370
2024 Quebec Region 73 18 3 2 1 0 2 93 4 4080
2024 Quebec - Integrity Services Branch 73 20 4 2 2 0 1 93 3 325
2024 Quebec - Internal Integrity and Security 57 37 6 0 0 0 0 94 0 15

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 65 17 6 6 3 0 2 85 9 186270
2024 Employment and Social Development Canada 69 16 5 5 3 0 2 87 7 22160
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 77 13 4 2 1 0 3 92 4 15350
2024 Quebec Region 67 22 4 3 1 0 2 91 5 4075
2024 Quebec - Integrity Services Branch 66 23 5 3 2 0 1 90 5 325
2024 Quebec - Internal Integrity and Security 42 47 6 6 0 0 0 89 6 15

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 35 30 9 14 12 0 1 65 26 186145
2024 Employment and Social Development Canada 40 26 9 12 11 0 1 68 23 22155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 45 26 8 11 8 0 1 72 19 15345
2024 Quebec Region 41 30 10 11 7 0 2 72 18 4075
2024 Quebec - Integrity Services Branch 25 33 13 17 11 0 1 58 29 325
2024 Quebec - Internal Integrity and Security 11 43 14 12 20 0 0 54 32 15

Question 5. I get the training I need to do my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 30 38 12 13 7 0 0 68 20 186220
2024 Employment and Social Development Canada 34 39 11 11 5 0 0 73 16 22155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 35 40 9 11 4 0 0 75 15 15350
2024 Quebec Region 33 44 12 9 3 0 0 77 12 4075
2024 Quebec - Integrity Services Branch 27 51 10 8 3 0 0 78 11 325
2024 Quebec - Internal Integrity and Security 37 40 6 11 6 0 0 78 17 15

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 41 34 9 9 6 0 0 75 15 186170
2024 Employment and Social Development Canada 44 33 9 8 5 0 0 78 13 22150
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 46 33 9 7 4 0 0 80 11 15340
2024 Quebec Region 43 39 9 6 3 0 0 82 9 4070
2024 Quebec - Integrity Services Branch 38 39 10 6 6 0 0 78 12 325
2024 Quebec - Internal Integrity and Security 11 62 12 0 15 0 0 73 15 15

Question 7. I have support at work to balance my work and personal life.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 38 30 10 10 10 0 0 69 20 186390
2024 Employment and Social Development Canada 39 30 11 10 10 0 0 69 20 22175
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 39 30 11 10 9 0 0 70 19 15360
2024 Quebec Region 36 33 14 9 7 1 1 70 16 4080
2024 Quebec - Integrity Services Branch 25 36 13 12 12 0 1 62 25 325
2024 Quebec - Internal Integrity and Security 5 52 20 5 17 0 0 57 22 15

Question 8. I get a sense of satisfaction from my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 34 38 13 8 7 0 0 72 15 186435
2024 Employment and Social Development Canada 36 37 13 8 6 0 0 74 14 22175
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 38 36 12 7 6 0 0 75 13 15350
2024 Quebec Region 35 41 14 6 4 0 0 76 10 4075
2024 Quebec - Integrity Services Branch 28 45 16 7 4 0 0 74 11 325
2024 Quebec - Internal Integrity and Security 31 43 20 6 0 0 0 75 6 15

Question 9. I receive meaningful recognition for work well done.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 30 33 15 11 10 0 0 64 21 186510
2024 Employment and Social Development Canada 33 33 15 10 8 0 0 66 18 22195
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 32 32 16 10 9 0 0 64 19 15370
2024 Quebec Region 30 37 18 8 6 0 0 67 14 4080
2024 Quebec - Integrity Services Branch 30 41 13 9 7 0 0 71 16 325
2024 Quebec - Internal Integrity and Security 30 54 5 6 6 0 0 83 11 15

Question 10. I have clear work objectives.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 36 41 9 9 5 0 0 77 14 186395
2024 Employment and Social Development Canada 42 40 8 7 3 0 0 82 10 22180
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 46 39 7 5 2 0 0 85 8 15360
2024 Quebec Region 38 46 9 5 2 0 0 84 7 4080
2024 Quebec - Integrity Services Branch 36 48 8 5 3 0 0 85 8 325
2024 Quebec - Internal Integrity and Security 30 47 11 5 6 0 0 78 11 15

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 45 37 8 5 4 0 0 82 9 186175
2024 Employment and Social Development Canada 48 36 8 4 2 0 0 85 7 22140
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 50 35 8 4 2 0 0 86 6 15335
2024 Quebec Region 43 43 9 4 2 0 0 86 5 4070
2024 Quebec - Integrity Services Branch 41 45 9 4 1 0 0 87 4 325
2024 Quebec - Internal Integrity and Security 63 12 14 11 0 0 0 75 11 15

Question 12. Overall, I feel valued at work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 32 34 13 10 10 0 0 67 20 186405
2024 Employment and Social Development Canada 34 34 14 10 8 0 0 69 17 22185
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 33 34 15 10 8 0 0 67 18 15365
2024 Quebec Region 29 39 18 9 5 0 0 68 14 4080
2024 Quebec - Integrity Services Branch 28 44 13 8 6 1 0 72 15 325
2024 Quebec - Internal Integrity and Security 33 56 0 11 0 0 0 89 11 15

Question 13. I am proud of the work that I do.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 49 32 11 4 3 0 0 82 7 186295
2024 Employment and Social Development Canada 51 31 11 4 3 0 0 83 6 22155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 54 30 10 4 2 0 0 84 6 15335
2024 Quebec Region 47 37 11 3 2 0 0 84 5 4075
2024 Quebec - Integrity Services Branch 40 42 10 4 3 0 0 83 7 325
2024 Quebec - Internal Integrity and Security 48 33 14 6 0 0 0 80 6 15

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 30 35 13 11 10 0 0 65 22 186280
2024 Employment and Social Development Canada 27 31 16 13 12 0 1 59 25 22160
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 24 28 18 14 14 1 1 54 28 15345
2024 Quebec Region 17 27 24 17 12 1 2 45 30 4075
2024 Quebec - Integrity Services Branch 19 29 18 20 12 0 1 49 33 325
2024 Quebec - Internal Integrity and Security 46 35 14 0 6 0 0 81 6 15

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 35 33 15 9 8 0 0 68 17 186330
2024 Employment and Social Development Canada 33 31 17 10 8 0 1 64 18 22170
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 30 29 19 11 9 0 1 60 21 15355
2024 Quebec Region 23 32 23 13 7 0 1 55 21 4080
2024 Quebec - Integrity Services Branch 22 39 19 11 7 1 1 62 19 325
2024 Quebec - Internal Integrity and Security 36 47 11 0 6 0 0 83 6 15

Question 16. I have support at work to provide a high level of service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 35 36 13 9 7 0 0 71 16 186380
2024 Employment and Social Development Canada 38 36 13 8 5 0 0 75 13 22180
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 38 36 13 8 5 0 0 75 13 15360
2024 Quebec Region 31 43 14 8 4 0 0 75 12 4080
2024 Quebec - Integrity Services Branch 28 46 13 8 5 0 0 74 13 325
2024 Quebec - Internal Integrity and Security 47 42 6 0 6 0 0 89 6 15

Question 17. Overall, I like my job.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 40 37 12 6 4 0 0 77 11 186480
2024 Employment and Social Development Canada 42 36 12 6 4 0 0 77 10 22195
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 43 35 12 6 4 0 0 78 10 15370
2024 Quebec Region 40 40 12 5 3 0 0 80 8 4080
2024 Quebec - Integrity Services Branch 34 46 12 5 3 0 0 80 8 325
2024 Quebec - Internal Integrity and Security 37 42 8 14 0 0 0 78 14 15

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 41 31 15 7 5 0 1 73 11 186545
2024 Employment and Social Development Canada 45 30 14 6 3 0 2 77 9 22195
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 46 29 14 5 3 0 2 77 8 15375
2024 Quebec Region 47 33 12 5 2 0 1 81 7 4085
2024 Quebec - Integrity Services Branch 39 39 12 7 2 0 1 79 9 325
2024 Quebec - Internal Integrity and Security 47 31 17 6 0 0 0 78 6 15

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 12 24 34 17 9 1 3 27 38 186030
2024 Employment and Social Development Canada 12 23 32 17 11 1 5 30 37 22130
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 11 22 30 18 12 1 6 32 36 15320
2024 Quebec Region 10 28 30 17 9 2 4 28 40 4065
2024 Quebec - Integrity Services Branch 10 30 38 15 4 1 2 19 42 325
2024 Quebec - Internal Integrity and Security 6 37 36 16 5 0 0 22 42 15

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 16 23 28 16 9 1 5 27 42 185955
2024 Employment and Social Development Canada 12 19 27 18 12 2 9 34 36 22100
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 9 16 26 20 14 3 12 40 29 15290
2024 Quebec Region 11 23 27 16 10 3 10 30 39 4060
2024 Quebec - Integrity Services Branch 14 26 25 19 7 2 7 28 44 325
2024 Quebec - Internal Integrity and Security 0 58 26 11 5 0 0 17 58 15

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 9 14 29 27 16 1 4 45 24 185840
2024 Employment and Social Development Canada 9 14 26 24 17 1 8 46 25 22095
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 8 12 24 24 19 2 11 49 23 15290
2024 Quebec Region 7 15 28 23 15 3 9 43 25 4055
2024 Quebec - Integrity Services Branch 6 13 35 27 12 4 4 42 20 320
2024 Quebec - Internal Integrity and Security 6 6 47 36 5 0 0 41 11 15

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 16 20 25 18 14 1 5 34 39 185950
2024 Employment and Social Development Canada 10 16 24 20 18 2 8 43 30 22115
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 9 14 23 21 21 2 11 47 26 15305
2024 Quebec Region 7 16 25 20 18 2 11 44 27 4055
2024 Quebec - Integrity Services Branch 6 18 28 23 14 2 9 42 26 325
2024 Quebec - Internal Integrity and Security 6 20 30 26 18 0 0 44 25 15

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 10 15 24 22 17 4 6 45 28 186010
2024 Employment and Social Development Canada 7 13 21 22 19 9 9 50 25 22110
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 7 12 20 20 19 11 11 50 25 15300
2024 Quebec Region 9 20 23 16 11 14 7 34 37 4065
2024 Quebec - Integrity Services Branch 12 25 24 17 8 9 5 29 43 325
2024 Quebec - Internal Integrity and Security 6 15 24 39 16 0 0 55 21 15

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 16 22 30 16 11 2 4 28 40 186125
2024 Employment and Social Development Canada 14 20 30 15 12 3 5 30 38 22140
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 14 20 29 15 14 4 6 31 37 15335
2024 Quebec Region 12 22 31 14 12 4 6 28 38 4070
2024 Quebec - Integrity Services Branch 14 27 36 11 6 3 3 17 44 325
2024 Quebec - Internal Integrity and Security 6 25 47 17 5 0 0 23 30 15

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 8 16 32 25 15 1 3 41 25 186275
2024 Employment and Social Development Canada 7 15 32 25 16 1 4 43 23 22160
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 9 17 32 22 16 1 4 40 27 15350
2024 Quebec Region 7 19 28 22 17 2 4 42 27 4075
2024 Quebec - Integrity Services Branch 4 19 33 27 12 1 4 41 24 325
2024 Quebec - Internal Integrity and Security 0 17 36 31 10 6 0 44 18 15
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 26 29 17 9 8 6 5 62 19 186320
2024 Employment and Social Development Canada 28 29 17 7 5 8 6 66 14 22165
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 29 28 18 6 5 9 6 66 13 15350
2024 Quebec Region 25 34 15 5 3 9 8 71 11 4075
2024 Quebec - Integrity Services Branch 23 36 15 4 5 10 7 71 11 325
2024 Quebec - Internal Integrity and Security 10 43 27 0 11 8 0 59 12 15

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 49 28 8 7 6 1 0 78 14 186295
2024 Employment and Social Development Canada 55 26 8 6 4 2 0 83 10 22170
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 55 26 8 5 4 2 0 83 9 15355
2024 Quebec Region 55 32 6 3 2 1 0 89 5 4080
2024 Quebec - Integrity Services Branch 56 30 8 2 2 1 0 87 5 325
2024 Quebec - Internal Integrity and Security 41 42 0 5 11 0 0 83 17 15

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 53 30 6 6 4 0 0 84 10 186340
2024 Employment and Social Development Canada 59 29 6 4 2 0 0 88 6 22175
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 59 29 6 4 2 0 0 88 6 15360
2024 Quebec Region 59 33 4 2 1 0 0 92 3 4080
2024 Quebec - Integrity Services Branch 62 32 3 2 1 0 0 95 2 325
2024 Quebec - Internal Integrity and Security 42 47 6 0 6 0 0 89 6 15

Question 23. The people I work with value my ideas and opinions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 45 34 11 5 4 1 0 81 8 186365
2024 Employment and Social Development Canada 46 32 12 4 2 2 1 82 6 22175
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 45 32 13 3 2 3 1 80 6 15365
2024 Quebec Region 40 38 14 3 1 3 2 82 4 4080
2024 Quebec - Integrity Services Branch 42 39 11 2 2 2 2 85 4 325
2024 Quebec - Internal Integrity and Security 53 35 0 0 11 0 0 89 11 15

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 38 25 12 6 6 7 5 72 14 186420
2024 Employment and Social Development Canada 37 24 13 6 6 8 5 71 14 22185
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 36 24 14 6 6 9 5 70 14 15370
2024 Quebec Region 28 29 15 7 6 10 6 67 15 4080
2024 Quebec - Integrity Services Branch 28 35 15 3 6 9 4 72 11 325
2024 Quebec - Internal Integrity and Security 28 53 0 0 11 8 0 88 12 15

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 37 25 13 7 6 7 5 71 14 186375
2024 Employment and Social Development Canada 36 25 14 6 5 8 5 70 14 22175
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 35 25 14 6 6 9 5 69 14 15360
2024 Quebec Region 29 31 15 6 5 9 6 70 13 4080
2024 Quebec - Integrity Services Branch 31 31 16 5 4 9 4 72 10 325
2024 Quebec - Internal Integrity and Security 39 29 8 11 6 8 0 74 18 15
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 45 27 13 4 4 1 6 78 8 186320
2024 Employment and Social Development Canada 40 25 15 4 4 2 11 74 9 22170
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 34 23 16 5 4 2 15 69 11 15345
2024 Quebec Region 29 28 15 5 3 2 18 71 9 4075
2024 Quebec - Integrity Services Branch 35 29 12 7 5 1 11 74 13 325
2024 Quebec - Internal Integrity and Security 36 42 5 0 6 0 11 88 6 15

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 46 30 10 7 6 0 0 77 13 186405
2024 Employment and Social Development Canada 51 30 9 6 4 0 0 81 10 22175
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 52 30 9 5 4 0 0 82 9 15355
2024 Quebec Region 45 37 10 4 3 0 1 83 7 4080
2024 Quebec - Integrity Services Branch 44 37 9 5 4 0 0 82 9 325
2024 Quebec - Internal Integrity and Security 27 48 8 5 11 0 0 75 17 15

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 52 24 11 5 5 1 1 78 11 186285
2024 Employment and Social Development Canada 55 24 10 4 4 1 1 81 9 22160
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 54 24 10 4 4 2 1 81 8 15350
2024 Quebec Region 46 30 14 4 3 2 2 78 7 4080
2024 Quebec - Integrity Services Branch 41 36 10 6 5 1 1 78 11 325
2024 Quebec - Internal Integrity and Security 49 18 14 14 6 0 0 67 19 15

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 50 29 9 6 5 1 1 80 11 186105
2024 Employment and Social Development Canada 54 29 8 5 3 0 1 84 7 22135
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 55 29 8 4 3 1 1 85 7 15330
2024 Quebec Region 49 37 9 3 2 0 0 86 5 4075
2024 Quebec - Integrity Services Branch 46 39 7 4 3 0 1 86 7 325
2024 Quebec - Internal Integrity and Security 44 40 11 6 0 0 0 83 6 15

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 59 21 6 3 5 2 4 85 8 186415
2024 Employment and Social Development Canada 53 20 7 4 5 4 8 82 10 22180
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 48 19 8 4 6 4 11 79 12 15360
2024 Quebec Region 47 25 7 4 4 4 10 83 9 4080
2024 Quebec - Integrity Services Branch 53 28 7 4 4 2 2 85 8 325
2024 Quebec - Internal Integrity and Security 12 43 14 19 11 0 0 56 30 15

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 55 25 9 5 5 0 0 80 11 186440
2024 Employment and Social Development Canada 59 25 8 4 4 0 0 84 8 22185
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 59 25 9 4 3 0 0 84 7 15370
2024 Quebec Region 52 32 10 3 3 0 0 84 6 4080
2024 Quebec - Integrity Services Branch 50 32 9 4 4 0 0 82 9 325
2024 Quebec - Internal Integrity and Security 44 37 8 5 6 0 0 81 11 15

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 81 10 3 1 2 0 3 94 3 186485
2024 Employment and Social Development Canada 84 9 2 1 1 0 3 95 2 22190
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 84 8 2 1 1 0 4 96 2 15370
2024 Quebec Region 81 13 2 1 1 0 2 97 1 4080
2024 Quebec - Integrity Services Branch 79 17 1 0 1 0 1 98 1 325
2024 Quebec - Internal Integrity and Security 89 11 0 0 0 0 0 100 0 15
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 32 27 14 9 9 8 0 64 20 186410
2024 Employment and Social Development Canada 37 25 14 6 6 11 1 71 13 22175
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 40 24 13 5 5 12 1 73 11 15350
2024 Quebec Region 33 33 14 4 4 12 1 75 9 4075
2024 Quebec - Integrity Services Branch 32 37 13 4 4 8 1 76 9 325
2024 Quebec - Internal Integrity and Security 26 49 14 6 6 0 0 75 11 15

Question 34. I have confidence in the senior management of my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 26 27 16 13 14 3 0 55 28 186405
2024 Employment and Social Development Canada 32 27 17 10 10 4 0 61 21 22180
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 34 26 16 9 9 5 0 64 19 15360
2024 Quebec Region 25 32 21 9 8 4 0 60 18 4080
2024 Quebec - Integrity Services Branch 24 36 18 11 7 4 0 62 19 325
2024 Quebec - Internal Integrity and Security 25 42 5 16 11 0 0 67 27 15

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 20 24 18 16 16 5 0 47 34 186340
2024 Employment and Social Development Canada 24 24 18 13 12 8 0 53 27 22170
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 27 23 18 12 11 8 0 55 25 15355
2024 Quebec Region 18 26 25 13 10 7 0 47 26 4075
2024 Quebec - Integrity Services Branch 16 32 25 14 9 5 0 50 24 325
2024 Quebec - Internal Integrity and Security 14 48 27 0 11 0 0 62 11 15

Question 36. Essential information flows effectively from senior management to staff.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 20 28 16 16 17 3 0 49 34 186420
2024 Employment and Social Development Canada 25 28 16 14 13 4 0 55 28 22180
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 28 28 16 13 12 4 0 58 26 15360
2024 Quebec Region 21 32 20 13 10 3 0 55 24 4075
2024 Quebec - Integrity Services Branch 18 42 17 12 9 2 0 62 21 325
2024 Quebec - Internal Integrity and Security 27 43 18 5 6 0 0 71 11 15

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 40 22 12 5 4 11 4 74 11 186475
2024 Employment and Social Development Canada 46 18 10 4 4 13 4 78 10 22190
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 45 15 8 4 4 18 6 79 11 15370
2024 Quebec Region 60 21 7 2 1 5 3 88 4 4080
2024 Quebec - Integrity Services Branch 56 26 9 2 2 4 2 87 3 325
2024 Quebec - Internal Integrity and Security 84 11 5 0 0 0 0 95 0 15
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 24 40 16 11 7 1 0 65 19 186290
2024 Employment and Social Development Canada 27 39 17 10 6 1 0 68 16 22175
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 30 38 16 9 5 1 0 69 15 15360
2024 Quebec Region 24 44 17 9 4 1 0 69 14 4080
2024 Quebec - Integrity Services Branch 25 51 12 6 3 1 1 78 10 325
2024 Quebec - Internal Integrity and Security 14 50 25 11 0 0 0 64 11 15

Question 39. I feel that change is managed well in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 13 28 19 20 17 2 0 42 38 186355
2024 Employment and Social Development Canada 17 29 19 18 14 2 0 48 33 22180
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 19 30 18 18 14 2 0 50 32 15360
2024 Quebec Region 14 31 22 19 12 3 0 46 31 4080
2024 Quebec - Integrity Services Branch 10 38 19 22 9 1 0 48 32 325
2024 Quebec - Internal Integrity and Security 14 49 20 12 6 0 0 63 17 15

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 29 36 14 10 7 3 1 68 18 186260
2024 Employment and Social Development Canada 31 36 13 9 6 3 1 70 16 22160
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 33 36 13 8 5 3 1 72 14 15345
2024 Quebec Region 23 43 15 10 5 3 1 69 16 4075
2024 Quebec - Integrity Services Branch 20 48 15 8 5 3 0 70 14 325
2024 Quebec - Internal Integrity and Security 14 45 11 17 13 0 0 59 30 15

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 30 36 17 8 7 2 0 68 15 186225
2024 Employment and Social Development Canada 35 36 16 6 4 2 0 73 10 22160
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 39 36 14 5 4 2 0 76 9 15340
2024 Quebec Region 30 45 16 4 2 2 0 77 7 4075
2024 Quebec - Integrity Services Branch 32 45 15 4 3 1 0 78 7 325
2024 Quebec - Internal Integrity and Security 19 63 0 6 11 0 0 82 18 15

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 21 24 17 12 14 10 2 51 30 186340
2024 Employment and Social Development Canada 23 24 17 11 12 11 2 54 26 22170
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 25 25 17 11 11 10 2 56 24 15355
2024 Quebec Region 16 29 21 10 8 13 3 53 22 4080
2024 Quebec - Integrity Services Branch 12 25 21 16 9 15 2 44 30 325
2024 Quebec - Internal Integrity and Security 0 42 14 5 17 22 0 54 28 15

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 23 31 17 13 13 2 0 55 27 186455
2024 Employment and Social Development Canada 27 32 17 12 10 3 0 61 22 22190
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 29 31 16 11 10 3 0 62 21 15365
2024 Quebec Region 22 36 21 11 6 3 0 60 18 4080
2024 Quebec - Integrity Services Branch 21 43 15 11 7 3 0 66 18 325
2024 Quebec - Internal Integrity and Security 5 42 34 11 8 0 0 47 19 15

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 43 23 14 6 7 1 5 46 54 186345
2024 Employment and Social Development Canada 43 22 14 6 7 2 6 46 54 22165
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 43 22 14 6 7 2 6 47 53 15350
2024 Quebec Region 45 20 14 6 6 2 7 50 50 4075
2024 Quebec - Integrity Services Branch 38 22 16 5 10 2 7 42 58 325
2024 Quebec - Internal Integrity and Security 34 22 27 6 12 0 0 34 66 15

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 53 10 7 4 6 2 18 66 34 186370
2024 Employment and Social Development Canada 52 9 6 4 7 3 19 66 34 22170
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 53 8 6 4 6 3 20 69 31 15355
2024 Quebec Region 48 10 8 7 8 4 15 59 41 4070
2024 Quebec - Integrity Services Branch 49 9 10 7 8 4 14 59 41 325
2024 Quebec - Internal Integrity and Security 75 0 11 6 0 0 8 82 18 15

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 66 10 6 3 4 5 8 75 25 186270
2024 Employment and Social Development Canada 67 9 5 2 3 5 8 77 23 22165
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 67 9 5 2 3 5 9 78 22 15350
2024 Quebec Region 64 10 6 3 3 5 9 74 26 4075
2024 Quebec - Integrity Services Branch 68 8 6 3 4 4 7 78 22 325
2024 Quebec - Internal Integrity and Security 67 8 5 0 11 0 8 73 27 15

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 68 7 4 2 2 3 14 81 19 186320
2024 Employment and Social Development Canada 67 8 4 2 3 3 13 80 20 22170
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 67 8 5 2 3 3 13 79 21 15350
2024 Quebec Region 63 10 5 3 2 4 13 76 24 4075
2024 Quebec - Integrity Services Branch 65 10 8 2 1 4 11 76 24 325
2024 Quebec - Internal Integrity and Security 65 5 22 0 0 0 8 70 30 15

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 59 11 7 4 5 3 12 69 31 186365
2024 Employment and Social Development Canada 56 12 8 4 6 3 11 66 34 22175
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 57 12 8 4 6 3 10 66 34 15355
2024 Quebec Region 60 11 8 3 3 3 11 70 30 4075
2024 Quebec - Integrity Services Branch 58 11 11 3 4 3 9 66 34 325
2024 Quebec - Internal Integrity and Security 64 11 11 0 6 0 8 69 31 15

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 18 30 13 16 18 3 3 51 36 186315
2024 Employment and Social Development Canada 22 31 13 14 14 4 2 56 30 22180
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 23 30 13 14 14 4 1 56 29 15360
2024 Quebec Region 19 33 17 13 11 5 2 56 26 4080
2024 Quebec - Integrity Services Branch 19 39 12 13 11 3 2 62 26 325
2024 Quebec - Internal Integrity and Security 17 58 0 14 11 0 0 75 25 15

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 21 36 19 11 8 4 1 60 21 186315
2024 Employment and Social Development Canada 21 33 20 11 8 6 1 58 21 22175
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 20 30 21 12 9 7 1 54 23 15360
2024 Quebec Region 13 32 26 11 7 10 1 50 21 4075
2024 Quebec - Integrity Services Branch 15 43 19 9 7 6 1 62 17 325
2024 Quebec - Internal Integrity and Security 31 51 8 5 6 0 0 82 11 15

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 32 36 14 8 7 3 0 69 16 186330
2024 Employment and Social Development Canada 36 34 13 7 6 3 0 72 14 22180
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 37 33 13 7 6 3 0 73 14 15360
2024 Quebec Region 30 40 15 6 4 3 0 73 11 4075
2024 Quebec - Integrity Services Branch 33 41 12 7 5 1 0 75 13 325
2024 Quebec - Internal Integrity and Security 39 45 0 16 0 0 0 84 16 15

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 35 35 13 5 4 6 1 76 10 186300
2024 Employment and Social Development Canada 41 33 12 4 3 6 1 79 8 22170
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 44 32 11 4 3 6 1 81 7 15355
2024 Quebec Region 40 40 9 3 2 6 1 85 5 4075
2024 Quebec - Integrity Services Branch 36 45 8 1 3 6 1 87 4 325
2024 Quebec - Internal Integrity and Security 39 33 23 0 6 0 0 72 6 15

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 30 24 19 6 4 16 2 65 12 186350
2024 Employment and Social Development Canada 35 23 17 5 3 16 1 70 9 22185
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 38 22 16 5 3 15 2 72 9 15370
2024 Quebec Region 36 28 15 4 2 14 1 75 7 4080
2024 Quebec - Integrity Services Branch 33 33 15 4 2 12 1 76 7 325
2024 Quebec - Internal Integrity and Security 47 25 12 11 6 0 0 72 17 15

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 38 30 10 6 6 6 4 75 14 186150
2024 Employment and Social Development Canada 40 29 10 6 5 6 4 77 12 22135
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 41 29 10 5 5 6 3 77 11 15325
2024 Quebec Region 36 36 10 5 4 5 4 80 10 4070
2024 Quebec - Integrity Services Branch 34 41 9 4 2 7 4 84 7 325
2024 Quebec - Internal Integrity and Security 43 41 5 0 11 0 0 83 11 15

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 4 7 13 7 37 7 26 65 16 185925
2024 Employment and Social Development Canada 5 6 13 6 34 7 29 63 17 22130
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 5 6 13 6 34 7 28 62 18 15335
2024 Quebec Region 5 5 11 8 31 6 34 64 17 4070
2024 Quebec - Integrity Services Branch 2 4 10 7 34 8 35 72 10 325
2024 Quebec - Internal Integrity and Security 6 0 11 6 47 0 30 75 9 15

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 10 15 23 4 6 36 6 43 18 186180
2024 Employment and Social Development Canada 14 16 21 3 4 37 6 52 12 22155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 16 16 21 3 3 35 6 55 10 15350
2024 Quebec Region 13 21 18 3 2 38 5 60 9 4070
2024 Quebec - Integrity Services Branch 10 23 15 1 2 44 5 65 5 325
2024 Quebec - Internal Integrity and Security 11 31 18 0 6 20 15 64 9 15

Question 53. Overall, my department or agency treats me with respect.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 43 35 9 7 6 0 0 78 13 186445
2024 Employment and Social Development Canada 49 33 8 6 4 0 0 82 10 22185
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 52 32 7 5 4 0 0 84 9 15365
2024 Quebec Region 46 40 7 4 3 0 0 86 7 4080
2024 Quebec - Integrity Services Branch 43 43 8 4 2 0 1 87 5 325
2024 Quebec - Internal Integrity and Security 58 28 14 0 0 0 0 86 0 15

Question 54. I would recommend my department or agency as a great place to work.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 35 31 14 10 9 1 0 67 19 186400
2024 Employment and Social Development Canada 41 31 13 8 7 1 0 72 15 22170
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 42 30 12 8 6 1 0 73 14 15355
2024 Quebec Region 36 37 14 6 5 1 0 75 11 4075
2024 Quebec - Integrity Services Branch 31 41 16 5 6 1 0 73 11 325
2024 Quebec - Internal Integrity and Security 25 55 20 0 0 0 0 80 0 15

Question 55. I am satisfied with my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 33 33 14 11 9 0 0 66 20 186370
2024 Employment and Social Development Canada 38 33 13 9 7 0 0 71 16 22165
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 40 32 13 9 7 0 0 72 16 15350
2024 Quebec Region 34 38 16 7 5 0 0 72 12 4075
2024 Quebec - Integrity Services Branch 29 41 18 7 5 0 1 70 12 325
2024 Quebec - Internal Integrity and Security 19 54 22 0 6 0 0 73 6 15
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 33 25 16 11 10 5 1 60 22 186425
2024 Employment and Social Development Canada 31 24 19 11 10 5 0 58 23 22175
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 30 22 19 12 11 6 0 56 24 15360
2024 Quebec Region 28 26 20 11 8 7 0 58 20 4080
2024 Quebec - Integrity Services Branch 23 29 19 11 10 8 1 57 23 325
2024 Quebec - Internal Integrity and Security 22 42 15 0 8 13 0 73 10 15

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Organization Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Public Service 36 34 29 186500
2024 Employment and Social Development Canada 41 30 29 22195
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 41 31 28 15375
2024 Quebec Region 43 35 22 4085
2024 Quebec - Integrity Services Branch 45 32 22 325
2024 Quebec - Internal Integrity and Security 47 37 17 15

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Organization To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Public Service 15 38 24 7 9 7 66555
2024 Employment and Social Development Canada 9 50 27 5 3 6 8995
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 7 53 27 5 3 5 6205
2024 Quebec Region 6 56 24 4 4 6 1730
2024 Quebec - Integrity Services Branch 7 50 29 6 3 5 145
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 12 88 186325
2024 Employment and Social Development Canada 10 90 22175
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 9 91 15365
2024 Quebec Region 7 93 4075
2024 Quebec - Integrity Services Branch 6 94 325

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 45 55 21235
2024 Employment and Social Development Canada 39 61 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 42 58 1430
2024 Quebec Region 42 58 300
2024 Quebec - Integrity Services Branch 50 50 20

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 60 40 21235
2024 Employment and Social Development Canada 57 43 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 53 47 1430
2024 Quebec Region 57 43 300
2024 Quebec - Integrity Services Branch 79 21 20

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 8 92 21235
2024 Employment and Social Development Canada 6 94 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 5 95 1430
2024 Quebec Region 5 95 300
2024 Quebec - Integrity Services Branch 0 100 20

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 5 95 21235
2024 Employment and Social Development Canada 0 100 2155
2024 Quebec Region 0 100 300
2024 Quebec - Integrity Services Branch 0 100 20

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 8 92 21235
2024 Employment and Social Development Canada 6 94 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 5 95 1430
2024 Quebec - Integrity Services Branch 0 100 20

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 10 90 21235
2024 Employment and Social Development Canada 15 85 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 21 79 1430
2024 Quebec Region 11 89 300

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 5 95 21235
2024 Employment and Social Development Canada 5 95 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 5 95 1430
2024 Quebec Region 6 94 300

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 39 61 21255
2024 Employment and Social Development Canada 37 63 2150
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 38 62 1430
2024 Quebec Region 28 72 300
2024 Quebec - Integrity Services Branch 28 72 20

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 42 58 21255
2024 Employment and Social Development Canada 39 61 2150
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 36 64 1430
2024 Quebec Region 38 62 300
2024 Quebec - Integrity Services Branch 76 24 20

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 47 53 21255
2024 Employment and Social Development Canada 41 59 2150
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 38 62 1430
2024 Quebec Region 31 69 300
2024 Quebec - Integrity Services Branch 61 39 20

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 42 58 21255
2024 Employment and Social Development Canada 42 58 2150
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 40 60 1430
2024 Quebec Region 33 67 300
2024 Quebec - Integrity Services Branch 32 68 20

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 34 66 21255
2024 Employment and Social Development Canada 27 73 2150
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 22 78 1430
2024 Quebec Region 17 83 300
2024 Quebec - Integrity Services Branch 29 71 20

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 54 46 21255
2024 Employment and Social Development Canada 54 46 2150
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 55 45 1430
2024 Quebec Region 57 43 300
2024 Quebec - Integrity Services Branch 56 44 20

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 37 63 21255
2024 Employment and Social Development Canada 34 66 2150
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 34 66 1430
2024 Quebec Region 30 70 300
2024 Quebec - Integrity Services Branch 28 72 20

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 3 97 21255
2024 Employment and Social Development Canada 1 99 2150
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 1 99 1430
2024 Quebec - Integrity Services Branch 0 100 20

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 9 91 21255
2024 Employment and Social Development Canada 8 92 2150
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 9 91 1430
2024 Quebec Region 10 90 300

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 13 87 21255
2024 Employment and Social Development Canada 11 89 2150
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 12 88 1430
2024 Quebec Region 9 91 300

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 54 46 21255
2024 Employment and Social Development Canada 52 48 2150
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 50 50 1430
2024 Quebec Region 42 58 300
2024 Quebec - Integrity Services Branch 50 50 20

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 24 76 21255
2024 Employment and Social Development Canada 22 78 2150
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 24 76 1430
2024 Quebec Region 14 86 300
2024 Quebec - Integrity Services Branch 0 100 20

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 16 84 21255
2024 Employment and Social Development Canada 18 82 2150
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 17 83 1430
2024 Quebec Region 19 81 300

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 52 48 21255
2024 Employment and Social Development Canada 54 46 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 53 47 1430
2024 Quebec Region 51 49 300
2024 Quebec - Integrity Services Branch 34 66 20

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 23 77 21255
2024 Employment and Social Development Canada 21 79 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 19 81 1430
2024 Quebec Region 19 81 300
2024 Quebec - Integrity Services Branch 28 72 20

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 8 92 21255
2024 Employment and Social Development Canada 7 93 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 5 95 1430
2024 Quebec Region 8 92 300
2024 Quebec - Integrity Services Branch 0 100 20

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 19 81 21255
2024 Employment and Social Development Canada 18 82 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 20 80 1430
2024 Quebec Region 19 81 300
2024 Quebec - Integrity Services Branch 31 69 20

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 11 89 21255
2024 Employment and Social Development Canada 10 90 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 9 91 1430
2024 Quebec Region 8 92 300

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 9 91 21255
2024 Employment and Social Development Canada 7 93 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 8 92 1430
2024 Quebec Region 7 93 300

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 11 89 21255
2024 Employment and Social Development Canada 11 89 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 11 89 1430
2024 Quebec Region 9 91 300
2024 Quebec - Integrity Services Branch 0 100 20

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 11 89 21255
2024 Employment and Social Development Canada 11 89 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 9 91 1430
2024 Quebec Region 9 91 300

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 28 72 21255
2024 Employment and Social Development Canada 26 74 2155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 28 72 1430
2024 Quebec Region 27 73 300
2024 Quebec - Integrity Services Branch 30 70 20

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 9 91 19545
2024 Employment and Social Development Canada 13 87 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 15 85 1315
2024 Quebec Region 18 82 280

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 18 82 19545
2024 Employment and Social Development Canada 19 81 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 19 81 1315
2024 Quebec Region 14 86 280

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 8 92 19545
2024 Employment and Social Development Canada 9 91 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 10 90 1315
2024 Quebec Region 11 89 280
2024 Quebec - Integrity Services Branch 0 100 20

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 5 95 19545
2024 Employment and Social Development Canada 6 94 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 5 95 1315
2024 Quebec Region 7 93 280
2024 Quebec - Integrity Services Branch 0 100 20

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 10 90 19545
2024 Employment and Social Development Canada 12 88 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 12 88 1315
2024 Quebec Region 10 90 280

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 8 92 19545
2024 Employment and Social Development Canada 7 93 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 5 95 1315
2024 Quebec Region 7 93 280

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 8 92 19545
2024 Employment and Social Development Canada 9 91 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 5 95 1315
2024 Quebec Region 7 93 280

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 13 87 19545
2024 Employment and Social Development Canada 14 86 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 14 86 1315
2024 Quebec Region 14 86 280
2024 Quebec - Integrity Services Branch 26 74 20

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 13 87 19545
2024 Employment and Social Development Canada 13 87 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 12 88 1315
2024 Quebec Region 13 87 280
2024 Quebec - Integrity Services Branch 30 70 20

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 31 69 19545
2024 Employment and Social Development Canada 27 73 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 24 76 1315
2024 Quebec Region 19 81 280
2024 Quebec - Integrity Services Branch 42 58 20

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 9 91 19545
2024 Employment and Social Development Canada 7 93 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 6 94 1315
2024 Quebec Region 10 90 280
2024 Quebec - Integrity Services Branch 31 69 20

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 47 53 19545
2024 Employment and Social Development Canada 42 58 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 38 62 1315
2024 Quebec Region 39 61 280
2024 Quebec - Integrity Services Branch 79 21 20

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 2 98 19545
2024 Employment and Social Development Canada 1 99 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 1 99 1315
2024 Quebec - Integrity Services Branch 0 100 20

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 57 43 19545
2024 Employment and Social Development Canada 49 51 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 47 53 1315
2024 Quebec Region 39 61 280
2024 Quebec - Integrity Services Branch 64 36 20

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 5 95 19545
2024 Employment and Social Development Canada 4 96 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 4 96 1315
2024 Quebec Region 4 96 280

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 14 86 19545
2024 Employment and Social Development Canada 14 86 2005
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 16 84 1315
2024 Quebec Region 16 84 280

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 14 13 13 6 8 34 11 50 26 186300
2024 Employment and Social Development Canada 16 12 13 4 4 38 12 57 17 22165
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 18 13 13 4 4 35 12 60 16 15355
2024 Quebec Region 15 17 12 3 3 35 14 63 12 4075
2024 Quebec - Integrity Services Branch 14 19 9 3 3 39 14 70 12 325

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 28 29 14 7 6 13 2 68 15 186320
2024 Employment and Social Development Canada 33 28 13 5 4 15 2 74 10 22170
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 37 28 12 4 3 13 2 77 9 15355
2024 Quebec Region 31 38 12 4 2 12 2 80 6 4075
2024 Quebec - Integrity Services Branch 29 37 11 3 3 13 2 79 8 325
2024 Quebec - Internal Integrity and Security 30 28 24 0 6 0 12 66 6 15
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 9 91 186245
2024 Employment and Social Development Canada 9 91 22180
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 8 92 15365
2024 Quebec Region 8 92 4080
2024 Quebec - Integrity Services Branch 8 92 325

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 31 69 16460
2024 Employment and Social Development Canada 24 76 1930
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 23 77 1275
2024 Quebec Region 20 80 325
2024 Quebec - Integrity Services Branch 26 74 25

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 75 25 16460
2024 Employment and Social Development Canada 73 27 1930
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 71 29 1275
2024 Quebec Region 71 29 325
2024 Quebec - Integrity Services Branch 82 18 25

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 4 96 16460
2024 Employment and Social Development Canada 3 97 1930
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 2 98 1275
2024 Quebec - Integrity Services Branch 0 100 25

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 3 97 16460
2024 Employment and Social Development Canada 0 100 1930
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 0 100 1275
2024 Quebec Region 0 100 325
2024 Quebec - Integrity Services Branch 0 100 25

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 10 90 16460
2024 Employment and Social Development Canada 9 91 1930
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 8 92 1275
2024 Quebec Region 5 95 325
2024 Quebec - Integrity Services Branch 0 100 25

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 9 91 16460
2024 Employment and Social Development Canada 12 88 1930
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 15 85 1275
2024 Quebec Region 9 91 325

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 13 87 16460
2024 Employment and Social Development Canada 15 85 1930
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 14 86 1275
2024 Quebec Region 17 83 325

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 33 67 16125
2024 Employment and Social Development Canada 31 69 1900
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 33 67 1255
2024 Quebec Region 34 66 315
2024 Quebec - Integrity Services Branch 27 73 25

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 24 76 16125
2024 Employment and Social Development Canada 24 76 1900
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 24 76 1255
2024 Quebec Region 32 68 315
2024 Quebec - Integrity Services Branch 22 78 25

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 19 81 16125
2024 Employment and Social Development Canada 18 82 1900
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 18 82 1255
2024 Quebec Region 19 81 315
2024 Quebec - Integrity Services Branch 0 100 25

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 8 92 16125
2024 Employment and Social Development Canada 7 93 1900
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 8 92 1255
2024 Quebec Region 7 93 315

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 26 74 16125
2024 Employment and Social Development Canada 23 77 1900
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 23 77 1255
2024 Quebec Region 18 82 315

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 30 70 16125
2024 Employment and Social Development Canada 22 78 1900
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 20 80 1255
2024 Quebec Region 17 83 315

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 7 93 16125
2024 Employment and Social Development Canada 7 93 1900
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 7 93 1255
2024 Quebec Region 6 94 315

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 4 96 16125
2024 Employment and Social Development Canada 4 96 1900
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 4 96 1255
2024 Quebec Region 5 95 315
2024 Quebec - Integrity Services Branch 0 100 25

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 8 92 16125
2024 Employment and Social Development Canada 6 94 1900
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 6 94 1255
2024 Quebec Region 3 97 315

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 19 81 16125
2024 Employment and Social Development Canada 19 81 1900
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 19 81 1255
2024 Quebec Region 21 79 315
2024 Quebec - Integrity Services Branch 38 62 25

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 2 98 16125
2024 Employment and Social Development Canada 2 98 1900
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 2 98 1255
2024 Quebec Region 4 96 315
2024 Quebec - Integrity Services Branch 0 100 25

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 26 74 16125
2024 Employment and Social Development Canada 35 65 1900
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 35 65 1255
2024 Quebec Region 28 72 315
2024 Quebec - Integrity Services Branch 35 65 25

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 0 100 16125
2024 Employment and Social Development Canada 0 100 1900
2024 Quebec - Integrity Services Branch 0 100 25

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 29 71 16470
2024 Employment and Social Development Canada 30 70 1935
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 30 70 1280
2024 Quebec Region 29 71 325
2024 Quebec - Integrity Services Branch 41 59 25

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 11 89 16470
2024 Employment and Social Development Canada 10 90 1935
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 9 91 1280
2024 Quebec Region 10 90 325

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 5 95 16470
2024 Employment and Social Development Canada 4 96 1935
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 3 97 1280
2024 Quebec Region 4 96 325

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 16 84 16470
2024 Employment and Social Development Canada 17 83 1935
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 20 80 1280
2024 Quebec Region 18 82 325
2024 Quebec - Integrity Services Branch 37 63 25

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 5 95 16470
2024 Employment and Social Development Canada 5 95 1935
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 5 95 1280
2024 Quebec Region 3 97 325

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 7 93 16470
2024 Employment and Social Development Canada 7 93 1935
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 8 92 1280
2024 Quebec Region 6 94 325

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 6 94 16470
2024 Employment and Social Development Canada 6 94 1935
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 6 94 1280
2024 Quebec Region 6 94 325
2024 Quebec - Integrity Services Branch 0 100 25

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 9 91 16470
2024 Employment and Social Development Canada 10 90 1935
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 8 92 1280
2024 Quebec Region 10 90 325

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 53 47 16470
2024 Employment and Social Development Canada 51 49 1935
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 51 49 1280
2024 Quebec Region 52 48 325
2024 Quebec - Integrity Services Branch 39 61 25

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 5 95 15420
2024 Employment and Social Development Canada 7 93 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 7 93 1170
2024 Quebec Region 9 91 300

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 13 87 15420
2024 Employment and Social Development Canada 13 87 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 13 87 1170
2024 Quebec Region 14 86 300
2024 Quebec - Integrity Services Branch 23 77 25

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 3 97 15420
2024 Employment and Social Development Canada 3 97 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 4 96 1170
2024 Quebec Region 4 96 300
2024 Quebec - Integrity Services Branch 0 100 25

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 2 98 15420
2024 Employment and Social Development Canada 2 98 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 2 98 1170
2024 Quebec Region 3 97 300
2024 Quebec - Integrity Services Branch 0 100 25

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 3 97 15420
2024 Employment and Social Development Canada 3 97 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 3 97 1170
2024 Quebec Region 3 97 300
2024 Quebec - Integrity Services Branch 0 100 25

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 3 97 15420
2024 Employment and Social Development Canada 4 96 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 3 97 1170
2024 Quebec Region 3 97 300

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 6 94 15420
2024 Employment and Social Development Canada 6 94 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 4 96 1170
2024 Quebec Region 5 95 300

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 12 88 15420
2024 Employment and Social Development Canada 12 88 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 12 88 1170
2024 Quebec Region 10 90 300

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 10 90 15420
2024 Employment and Social Development Canada 10 90 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 10 90 1170
2024 Quebec Region 8 92 300

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 28 72 15420
2024 Employment and Social Development Canada 23 77 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 20 80 1170
2024 Quebec Region 15 85 300
2024 Quebec - Integrity Services Branch 21 79 25

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 8 92 15420
2024 Employment and Social Development Canada 7 93 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 6 94 1170
2024 Quebec Region 7 93 300

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 45 55 15420
2024 Employment and Social Development Canada 42 58 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 41 59 1170
2024 Quebec Region 33 67 300
2024 Quebec - Integrity Services Branch 38 62 25

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 2 98 15420
2024 Employment and Social Development Canada 1 99 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 1 99 1170
2024 Quebec Region 2 98 300
2024 Quebec - Integrity Services Branch 0 100 25

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 65 35 15420
2024 Employment and Social Development Canada 58 42 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 55 45 1170
2024 Quebec Region 49 51 300
2024 Quebec - Integrity Services Branch 42 58 25

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 4 96 15420
2024 Employment and Social Development Canada 5 95 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 5 95 1170
2024 Quebec Region 4 96 300
2024 Quebec - Integrity Services Branch 0 100 25

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 14 86 15420
2024 Employment and Social Development Canada 16 84 1790
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 17 83 1170
2024 Quebec Region 17 83 300

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 16 14 17 5 5 35 8 52 18 186300
2024 Employment and Social Development Canada 19 14 16 4 4 36 8 58 13 22170
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 21 15 16 3 4 33 8 61 12 15360
2024 Quebec Region 16 20 15 3 2 33 10 64 10 4080
2024 Quebec - Integrity Services Branch 14 20 10 3 4 37 11 67 14 325

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 29 29 16 6 5 13 2 69 13 186335
2024 Employment and Social Development Canada 34 29 14 4 4 14 2 74 9 22175
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 37 28 13 4 3 12 2 76 9 15360
2024 Quebec Region 30 38 13 4 2 11 2 79 7 4080
2024 Quebec - Integrity Services Branch 28 40 10 4 3 12 2 80 9 325
2024 Quebec - Internal Integrity and Security 30 35 17 6 11 0 0 66 17 15

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 3 7 20 16 38 15 2 11 65 5110
2024 Employment and Social Development Canada 5 8 21 16 27 20 3 17 56 580
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 6 10 21 15 28 20 2 20 54 410
2024 Quebec Region 5 10 26 13 15 27 4 21 41 110
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 33 28 16 9 11 1 2 34 66 185600
2024 Employment and Social Development Canada 30 26 17 10 13 1 2 31 69 22095
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 29 26 18 10 14 1 2 30 70 15300
2024 Quebec Region 34 24 17 9 11 1 3 35 65 4065
2024 Quebec - Integrity Services Branch 32 23 20 9 12 0 4 33 67 325
2024 Quebec - Internal Integrity and Security 29 27 19 20 6 0 0 29 71 15

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 20 28 25 14 13 0 1 21 79 185770
2024 Employment and Social Development Canada 21 26 24 14 13 0 1 21 79 22100
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 21 26 24 14 13 0 2 22 78 15310
2024 Quebec Region 18 24 29 14 13 0 2 19 81 4065
2024 Quebec - Integrity Services Branch 12 21 33 18 14 1 1 12 88 325
2024 Quebec - Internal Integrity and Security 15 14 41 13 17 0 0 15 85 15

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 28 28 20 11 9 1 3 29 71 185545
2024 Employment and Social Development Canada 29 25 19 12 10 1 5 30 70 22075
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 31 23 18 10 10 1 7 34 66 15275
2024 Quebec Region 24 24 23 13 9 1 5 26 74 4045
2024 Quebec - Integrity Services Branch 19 26 28 14 9 1 2 20 80 325
2024 Quebec - Internal Integrity and Security 32 12 37 13 6 0 0 32 68 15

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 24 23 20 14 16 1 2 25 75 185915
2024 Employment and Social Development Canada 30 23 19 11 10 3 4 33 67 22115
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 34 22 17 9 9 4 5 37 63 15325
2024 Quebec Region 30 24 19 9 7 5 5 33 67 4070
2024 Quebec - Integrity Services Branch 25 27 21 11 7 6 4 27 73 325
2024 Quebec - Internal Integrity and Security 15 29 44 6 6 0 0 15 85 15

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 50 21 10 5 5 1 9 55 45 185940
2024 Employment and Social Development Canada 57 17 7 3 3 1 12 65 35 22125
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 61 15 6 2 2 1 14 71 29 15325
2024 Quebec Region 54 18 7 2 2 1 16 65 35 4070
2024 Quebec - Integrity Services Branch 51 15 8 1 1 1 21 67 33 325
2024 Quebec - Internal Integrity and Security 44 26 19 0 5 0 6 47 53 15

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 29 25 19 11 14 0 1 30 70 185990
2024 Employment and Social Development Canada 30 24 19 11 15 0 1 30 70 22125
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 31 24 18 10 14 1 2 32 68 15325
2024 Quebec Region 31 23 20 10 13 1 2 32 68 4065
2024 Quebec - Integrity Services Branch 24 23 23 13 15 0 2 25 75 325
2024 Quebec - Internal Integrity and Security 5 39 21 22 12 0 0 5 95 15

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 29 29 19 10 10 1 2 30 70 185855
2024 Employment and Social Development Canada 30 27 19 9 10 2 4 32 68 22095
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 31 25 18 9 10 2 4 33 67 15300
2024 Quebec Region 28 24 21 11 8 3 5 31 69 4055
2024 Quebec - Integrity Services Branch 26 28 20 9 10 3 5 28 72 325
2024 Quebec - Internal Integrity and Security 33 37 5 13 11 0 0 33 67 15

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 24 29 21 12 12 1 2 24 76 186055
2024 Employment and Social Development Canada 26 27 20 12 11 1 3 28 72 22140
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 29 26 19 10 10 1 4 31 69 15335
2024 Quebec Region 26 26 22 12 9 2 4 28 72 4065
2024 Quebec - Integrity Services Branch 18 29 27 13 9 1 3 18 82 325
2024 Quebec - Internal Integrity and Security 33 23 27 6 11 0 0 33 67 15

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 32 29 17 10 10 1 2 33 67 186020
2024 Employment and Social Development Canada 35 27 17 9 8 1 3 37 63 22120
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 39 26 16 7 7 1 3 41 59 15320
2024 Quebec Region 36 28 18 8 6 1 4 38 62 4065
2024 Quebec - Integrity Services Branch 38 28 17 8 5 1 4 40 60 325
2024 Quebec - Internal Integrity and Security 31 30 27 0 11 0 0 31 69 15

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 41 25 14 8 10 1 2 42 58 185730
2024 Employment and Social Development Canada 43 25 14 7 8 1 2 44 56 22105
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 42 25 14 8 8 1 2 44 56 15310
2024 Quebec Region 40 26 16 8 7 1 2 41 59 4065
2024 Quebec - Integrity Services Branch 43 23 16 8 8 1 2 44 56 325
2024 Quebec - Internal Integrity and Security 39 37 13 0 11 0 0 39 61 15

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 51 25 12 5 5 0 2 52 48 185960
2024 Employment and Social Development Canada 55 23 10 4 5 1 2 56 44 22135
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 56 22 10 4 4 1 3 58 42 15325
2024 Quebec Region 52 24 12 5 4 1 3 54 46 4070
2024 Quebec - Integrity Services Branch 58 21 10 4 4 1 2 60 40 325
2024 Quebec - Internal Integrity and Security 52 37 0 0 11 0 0 52 48 15

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 32 30 19 10 8 1 1 33 67 185750
2024 Employment and Social Development Canada 27 27 20 12 12 1 1 27 73 22105
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 25 26 21 13 14 1 1 25 75 15310
2024 Quebec Region 23 25 22 15 13 1 2 23 77 4070
2024 Quebec - Integrity Services Branch 22 20 27 18 11 0 2 22 78 325
2024 Quebec - Internal Integrity and Security 48 11 11 13 17 0 0 48 52 15

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 39 20 14 9 14 1 3 41 59 185590
2024 Employment and Social Development Canada 41 15 13 9 16 1 5 44 56 22075
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 46 16 12 8 13 1 5 49 51 15280
2024 Quebec Region 43 16 13 8 12 1 8 47 53 4060
2024 Quebec - Integrity Services Branch 30 15 18 15 13 1 8 33 67 325
2024 Quebec - Internal Integrity and Security 34 11 20 22 6 0 8 37 63 15

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 42 30 14 6 6 0 2 42 58 185730
2024 Employment and Social Development Canada 45 29 13 5 5 0 2 46 54 22095
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 45 29 13 5 5 0 2 46 54 15305
2024 Quebec Region 43 28 15 6 5 0 3 44 56 4065
2024 Quebec - Integrity Services Branch 38 30 18 6 5 0 3 40 60 325
2024 Quebec - Internal Integrity and Security 31 32 26 6 6 0 0 31 69 15

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 67 12 5 2 3 1 10 76 24 185775
2024 Employment and Social Development Canada 66 13 5 2 3 1 10 74 26 22110
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 66 14 5 2 3 1 9 73 27 15315
2024 Quebec Region 59 18 6 3 2 2 11 67 33 4070
2024 Quebec - Integrity Services Branch 55 21 7 3 2 1 11 63 37 320
2024 Quebec - Internal Integrity and Security 47 22 11 6 6 0 8 51 49 15

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 59 14 7 4 6 1 8 65 35 185800
2024 Employment and Social Development Canada 56 15 8 5 8 1 8 61 39 22110
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 56 15 8 5 7 1 7 61 39 15315
2024 Quebec Region 57 17 8 4 4 1 8 63 37 4070
2024 Quebec - Integrity Services Branch 55 18 9 3 6 2 7 61 39 325
2024 Quebec - Internal Integrity and Security 53 12 16 6 6 0 8 57 43 15

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 69 11 5 3 4 2 6 74 26 185775
2024 Employment and Social Development Canada 70 10 5 3 4 2 7 77 23 22095
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 71 10 5 2 3 2 6 77 23 15300
2024 Quebec Region 66 12 5 3 4 2 8 74 26 4065
2024 Quebec - Integrity Services Branch 67 9 4 3 3 2 12 78 22 325
2024 Quebec - Internal Integrity and Security 61 20 0 0 11 0 8 66 34 15

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 62 20 7 3 3 1 3 65 35 185875
2024 Employment and Social Development Canada 68 16 6 2 2 1 5 72 28 22125
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 70 15 5 2 2 1 5 75 25 15320
2024 Quebec Region 66 15 6 2 2 1 7 72 28 4070
2024 Quebec - Integrity Services Branch 69 15 5 1 1 0 9 76 24 325
2024 Quebec - Internal Integrity and Security 36 47 11 0 6 0 0 36 64 15

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 62 16 8 4 6 1 3 64 36 185740
2024 Employment and Social Development Canada 66 14 7 4 5 1 4 70 30 22095
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 68 13 6 3 4 1 5 72 28 15305
2024 Quebec Region 66 13 6 3 4 1 7 72 28 4065
2024 Quebec - Integrity Services Branch 65 12 7 4 4 0 7 71 29 325
2024 Quebec - Internal Integrity and Security 42 29 17 0 11 0 0 42 58 15

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 59 10 4 2 1 0 23 77 23 185680
2024 Employment and Social Development Canada 61 8 4 1 1 1 24 81 19 22100
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 61 7 3 1 1 1 26 83 17 15300
2024 Quebec Region 63 8 3 1 1 1 23 82 18 4055
2024 Quebec - Integrity Services Branch 66 6 5 2 1 0 21 84 16 325
2024 Quebec - Internal Integrity and Security 53 5 5 0 6 0 30 76 24 15

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 66 17 6 2 2 1 7 71 29 185440
2024 Employment and Social Development Canada 67 14 6 2 2 1 8 73 27 22050
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 66 14 6 3 3 1 7 72 28 15275
2024 Quebec Region 68 13 6 2 2 1 9 76 24 4050
2024 Quebec - Integrity Services Branch 73 9 5 1 1 1 9 81 19 325
2024 Quebec - Internal Integrity and Security 83 5 0 0 6 0 6 88 12 15

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 55 17 9 5 9 1 4 57 43 186210
2024 Employment and Social Development Canada 52 19 11 6 8 1 4 54 46 22160
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 48 19 12 7 9 1 4 51 49 15350
2024 Quebec Region 47 17 12 7 10 1 5 50 50 4075
2024 Quebec - Integrity Services Branch 50 18 14 8 6 0 4 52 48 325
2024 Quebec - Internal Integrity and Security 69 0 14 0 11 0 6 74 26 15

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 49 26 12 4 4 1 3 51 49 186130
2024 Employment and Social Development Canada 47 26 13 5 4 1 4 49 51 22155
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 47 26 13 5 4 1 4 49 51 15345
2024 Quebec Region 50 23 14 5 3 1 4 52 48 4075
2024 Quebec - Integrity Services Branch 55 22 15 3 2 0 3 57 43 325
2024 Quebec - Internal Integrity and Security 54 29 5 6 0 0 6 57 43 15

Question 74. Overall, my level of work-related stress is...

Survey year Organization Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 9 28 39 15 8 0 0 38 24 186495
2024 Employment and Social Development Canada 10 27 39 15 8 0 0 37 23 22195
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 10 27 39 14 8 0 0 38 23 15370
2024 Quebec Region 10 26 40 15 7 0 0 37 22 4080
2024 Quebec - Integrity Services Branch 7 22 49 15 7 0 1 29 22 325
2024 Quebec - Internal Integrity and Security 5 46 27 5 17 0 0 51 22 15

Question 75. After my workday, I feel emotionally drained.

Survey year Organization Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 13 22 38 18 8 0 0 26 36 186045
2024 Employment and Social Development Canada 14 22 38 16 8 0 0 25 37 22125
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 15 22 38 16 8 0 0 24 37 15320
2024 Quebec Region 9 20 38 20 12 0 1 33 30 4065
2024 Quebec - Integrity Services Branch 8 20 43 19 10 0 0 29 28 325
2024 Quebec - Internal Integrity and Security 11 11 62 5 10 0 0 15 22 15

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 25 38 16 10 8 3 0 65 18 186305
2024 Employment and Social Development Canada 29 38 14 9 6 2 0 70 15 22170
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 32 38 14 8 6 2 0 71 15 15355
2024 Quebec Region 25 43 17 7 4 3 0 71 12 4075
2024 Quebec - Integrity Services Branch 22 46 16 9 5 2 1 70 14 325
2024 Quebec - Internal Integrity and Security 10 53 14 11 6 0 6 67 18 15

Question 77. In general, how is your mental health?

Survey year Organization Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Public Service 10 25 36 21 8 186365
2024 Employment and Social Development Canada 10 25 36 21 8 22175
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 10 25 35 21 8 15360
2024 Quebec Region 13 31 37 14 4 4080
2024 Quebec - Integrity Services Branch 11 32 41 13 3 325
2024 Quebec - Internal Integrity and Security 22 37 30 5 6 15

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 52 27 10 4 4 3 1 81 8 186440
2024 Employment and Social Development Canada 54 26 10 4 3 3 1 83 7 22185
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 53 26 11 4 3 3 1 82 7 15370
2024 Quebec Region 44 33 13 3 2 2 1 80 6 4075
2024 Quebec - Integrity Services Branch 38 33 17 4 5 3 1 74 9 325
2024 Quebec - Internal Integrity and Security 31 42 21 6 0 0 0 73 6 15

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 45 26 9 10 9 2 1 72 19 186425
2024 Employment and Social Development Canada 47 25 9 9 8 2 0 74 17 22190
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 47 25 9 9 8 2 1 74 17 15370
2024 Quebec Region 41 32 10 8 6 2 1 75 14 4085
2024 Quebec - Integrity Services Branch 37 30 11 10 9 2 1 69 20 325
2024 Quebec - Internal Integrity and Security 39 39 5 5 11 0 0 78 17 15

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 53 28 7 6 6 1 1 82 12 186455
2024 Employment and Social Development Canada 54 27 7 6 5 1 0 83 10 22185
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 53 28 7 6 5 1 0 82 11 15365
2024 Quebec Region 46 35 8 5 3 1 1 83 9 4080
2024 Quebec - Integrity Services Branch 43 34 7 8 6 2 1 79 14 325
2024 Quebec - Internal Integrity and Security 49 34 5 0 11 0 0 83 11 15

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 22 35 15 13 12 2 0 59 26 186380
2024 Employment and Social Development Canada 24 36 15 13 10 2 0 61 23 22180
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 25 36 15 13 9 2 0 62 23 15370
2024 Quebec Region 19 44 17 12 7 1 0 64 19 4080
2024 Quebec - Integrity Services Branch 17 48 15 13 6 1 0 65 19 325
2024 Quebec - Internal Integrity and Security 10 50 28 6 6 0 0 61 11 15

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 17 49 13 14 6 1 0 67 19 46080
2024 Employment and Social Development Canada 19 49 13 13 4 1 0 69 18 3475
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 21 49 12 13 4 0 0 71 17 1705
2024 Quebec Region 17 50 17 14 2 0 0 67 16 485
2024 Quebec - Integrity Services Branch 26 52 12 9 2 0 0 77 11 45
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 19 81 186330
2024 Employment and Social Development Canada 25 75 22180
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 24 76 15365
2024 Quebec Region 23 77 4080
2024 Quebec - Integrity Services Branch 30 70 325
2024 Quebec - Internal Integrity and Security 23 77 15

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 62 38 37275
2024 Employment and Social Development Canada 64 36 5695
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 62 38 3695
2024 Quebec Region 56 44 925
2024 Quebec - Integrity Services Branch 60 40 100

Question 86. Were any workplace accommodation measures implemented?

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 71 29 37260
2024 Employment and Social Development Canada 70 30 5690
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 67 33 3695
2024 Quebec Region 72 28 930
2024 Quebec - Integrity Services Branch 76 24 100

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 42 33 8 9 6 1 0 77 15 26610
2024 Employment and Social Development Canada 45 31 8 9 6 1 0 77 15 3970
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 42 32 8 9 7 1 0 75 17 2470
2024 Quebec Region 40 37 9 8 4 1 0 78 13 675
2024 Quebec - Integrity Services Branch 39 42 8 5 7 0 0 80 12 75

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 43 31 9 7 5 3 3 79 12 186325
2024 Employment and Social Development Canada 44 31 8 8 5 2 2 78 14 22170
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 43 31 8 8 5 2 2 78 14 15355
2024 Quebec Region 37 39 10 7 4 2 2 79 11 4075
2024 Quebec - Integrity Services Branch 32 37 7 13 7 1 2 72 21 325
2024 Quebec - Internal Integrity and Security 16 52 8 12 11 0 0 69 23 15
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 22 61 186450
2024 Employment and Social Development Canada 25 59 22185
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 24 60 15365
2024 Quebec Region 25 64 4080
2024 Quebec - Integrity Services Branch 27 64 325
2024 Quebec - Internal Integrity and Security 31 64 15

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Organization Yes
(%)
No
(%)
Total responses
2024 Public Service 45 55 38390
2024 Employment and Social Development Canada 41 59 5565
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 44 56 3650
2024 Quebec Region 43 57 1020
2024 Quebec - Integrity Services Branch 38 62 85

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 9 19 15 18 33 2 5 29 55 38380
2024 Employment and Social Development Canada 8 17 14 18 34 1 6 28 57 5565
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 9 18 15 18 32 2 6 29 54 3645
2024 Quebec Region 7 17 16 20 31 1 8 26 56 1020
2024 Quebec - Integrity Services Branch 3 12 15 28 27 1 13 18 65 85

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Organization Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 6 17 13 19 40 2 4 24 62 38325
2024 Employment and Social Development Canada 5 15 13 19 42 1 4 21 65 5555
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 6 17 14 19 39 2 4 24 62 3640
2024 Quebec Region 5 16 16 21 37 1 5 23 61 1015
2024 Quebec - Integrity Services Branch 3 16 22 21 35 1 1 20 58 85

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Organization Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Public Service 42 14 9 5 6 5 19 56 44 186325
2024 Employment and Social Development Canada 39 15 10 5 6 5 19 52 48 22170
2024 Service Canada - Regions (Atlantic Ontario Quebec Western Canada and Territories) 42 14 8 4 5 6 22 58 42 15355
2024 Quebec Region 38 13 9 5 5 3 27 55 45 4075
2024 Quebec - Integrity Services Branch 34 13 9 4 5 2 32 52 48 325
2024 Quebec - Internal Integrity and Security 38 20 16 8 0 0 18 47 53 15
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