2024 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 115. Which ethnic or cultural origin(s) do you identify with?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 40 40 0 13 6 0 0 80 20 15
2024 North America 51 42 0 7 0 0 0 93 7 30
2024 Two or more Ethnic or Cultural Origins, Other 51 44 2 2 0 0 0 95 2 40

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 70 26 0 0 5 0 0 95 5 15
2024 North America 77 10 4 3 3 0 3 90 6 30
2024 Two or more Ethnic or Cultural Origins, Other 80 15 2 0 0 0 3 97 0 40

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 70 26 0 0 5 0 0 95 5 15
2024 North America 75 6 6 6 3 0 3 84 10 30
2024 Two or more Ethnic or Cultural Origins, Other 80 9 2 6 0 0 3 92 6 40

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 41 32 7 7 14 0 0 72 21 15
2024 North America 30 49 10 0 11 0 0 80 11 30
2024 Two or more Ethnic or Cultural Origins, Other 47 26 5 20 2 0 0 72 22 40

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 29 52 0 18 0 0 0 82 18 15
2024 North America 27 42 14 17 0 0 0 69 17 30
2024 Two or more Ethnic or Cultural Origins, Other 37 37 8 13 5 0 0 74 18 40

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 51 43 0 6 0 0 0 94 6 15
2024 North America 45 38 7 7 3 0 0 83 10 30
2024 Two or more Ethnic or Cultural Origins, Other 51 22 7 17 2 0 0 73 19 40

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 18 38 13 24 7 0 0 56 31 15
2024 North America 38 27 17 9 10 0 0 65 19 30
2024 Two or more Ethnic or Cultural Origins, Other 62 10 6 9 13 0 0 72 22 40

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 24 23 36 11 6 0 0 46 18 15
2024 North America 42 36 13 6 3 0 0 78 9 30
2024 Two or more Ethnic or Cultural Origins, Other 32 35 12 13 8 0 0 67 21 40

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 25 44 13 18 0 0 0 69 18 15
2024 North America 39 39 12 4 7 0 0 78 10 30
2024 Two or more Ethnic or Cultural Origins, Other 40 39 5 7 8 0 0 80 15 40

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 35 41 7 7 11 0 0 75 18 15
2024 North America 36 36 6 18 3 0 0 73 21 30
2024 Two or more Ethnic or Cultural Origins, Other 38 35 7 13 7 0 0 73 20 40

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 48 39 0 13 0 0 0 87 13 15
2024 North America 47 44 4 6 0 0 0 91 6 30
2024 Two or more Ethnic or Cultural Origins, Other 50 30 7 10 3 0 0 80 13 40

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 30 33 0 26 11 0 0 62 38 15
2024 North America 44 30 12 6 7 0 0 75 13 30
2024 Two or more Ethnic or Cultural Origins, Other 38 36 10 8 8 0 0 74 16 40

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 35 18 34 7 6 0 0 53 13 15
2024 North America 48 35 11 6 0 0 0 83 6 30
2024 Two or more Ethnic or Cultural Origins, Other 46 28 8 12 6 0 0 75 17 40

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 35 19 9 38 0 0 0 54 38 15
2024 North America 35 35 12 10 9 0 0 70 19 30
2024 Two or more Ethnic or Cultural Origins, Other 36 30 6 17 11 0 0 66 28 40

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 36 44 6 6 7 0 0 80 13 15
2024 North America 40 47 4 4 6 0 0 87 10 30
2024 Two or more Ethnic or Cultural Origins, Other 53 19 9 13 5 0 0 73 18 40

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 24 38 0 38 0 0 0 62 38 15
2024 North America 36 29 17 8 6 4 0 68 15 30
2024 Two or more Ethnic or Cultural Origins, Other 46 31 5 10 8 0 0 77 18 40

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 35 13 21 24 7 0 0 48 31 15
2024 North America 41 36 7 16 0 0 0 77 16 30
2024 Two or more Ethnic or Cultural Origins, Other 43 32 15 4 3 3 0 77 7 40

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 13 52 12 17 6 0 0 65 23 15
2024 North America 13 54 15 8 11 0 0 67 19 30
2024 Two or more Ethnic or Cultural Origins, Other 34 42 18 6 0 0 0 76 6 40

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 30 36 20 6 8 0 0 14 65 15
2024 North America 29 37 21 10 0 0 3 10 68 30
2024 Two or more Ethnic or Cultural Origins, Other 13 27 30 25 6 0 0 30 40 40

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 28 25 23 19 5 0 0 24 53 15
2024 North America 20 46 11 10 10 0 4 20 69 30
2024 Two or more Ethnic or Cultural Origins, Other 25 27 25 16 6 0 0 22 52 40

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 12 18 52 19 0 0 0 19 29 15
2024 North America 33 21 24 13 9 0 0 22 54 30
2024 Two or more Ethnic or Cultural Origins, Other 17 15 31 21 15 0 0 36 33 40

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 63 25 12 0 0 0 0 0 88 15
2024 North America 52 27 8 13 0 0 0 13 79 30
2024 Two or more Ethnic or Cultural Origins, Other 20 35 22 24 0 0 0 24 54 40

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 20 30 25 21 5 0 0 26 49 15
2024 North America 29 19 24 10 11 3 5 22 52 30
2024 Two or more Ethnic or Cultural Origins, Other 13 7 38 17 17 2 5 37 21 40

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 27 17 43 9 5 0 0 13 43 15
2024 North America 19 34 21 13 10 3 0 23 55 30
2024 Two or more Ethnic or Cultural Origins, Other 19 10 46 15 10 0 0 25 29 40

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 13 20 40 27 0 0 67 13 15
2024 North America 3 10 49 12 27 0 0 38 13 30
2024 Two or more Ethnic or Cultural Origins, Other 0 2 21 49 28 0 0 77 2 40
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 29 24 26 5 6 0 9 59 12 15
2024 North America 46 23 15 0 0 7 10 83 0 30
2024 Two or more Ethnic or Cultural Origins, Other 32 34 10 14 5 2 3 70 20 40

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 51 38 5 0 6 0 0 89 6 15
2024 North America 63 25 6 3 4 0 0 88 6 30
2024 Two or more Ethnic or Cultural Origins, Other 65 28 5 0 3 0 0 92 3 40

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 64 25 0 11 0 0 0 89 11 15
2024 North America 74 21 5 0 0 0 0 95 0 30
2024 Two or more Ethnic or Cultural Origins, Other 73 20 0 5 3 0 0 92 8 40

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 50 38 12 0 0 0 0 88 0 15
2024 North America 65 30 3 3 0 0 0 94 3 30
2024 Two or more Ethnic or Cultural Origins, Other 64 26 3 5 2 0 0 90 7 40

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 16 53 27 5 0 0 0 68 5 15
2024 North America 48 25 7 4 0 6 10 87 4 30
2024 Two or more Ethnic or Cultural Origins, Other 49 18 5 14 6 8 0 73 21 40

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 16 40 13 13 18 0 0 56 31 15
2024 North America 48 26 7 7 0 3 10 84 9 30
2024 Two or more Ethnic or Cultural Origins, Other 41 28 5 7 11 8 0 76 19 40
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 51 31 5 6 0 7 0 88 7 15
2024 North America 63 34 3 0 0 0 0 97 0 30
2024 Two or more Ethnic or Cultural Origins, Other 68 17 7 6 3 0 0 85 8 40

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 49 14 7 18 6 7 0 67 26 15
2024 North America 62 25 7 3 3 0 0 88 6 30
2024 Two or more Ethnic or Cultural Origins, Other 50 29 5 10 6 0 0 79 16 40

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 46 30 11 6 0 7 0 81 7 15
2024 North America 60 26 5 3 3 0 3 88 6 30
2024 Two or more Ethnic or Cultural Origins, Other 58 24 10 2 3 3 0 85 5 40

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 56 5 0 32 0 7 0 65 35 15
2024 North America 52 19 16 10 0 0 2 73 10 30
2024 Two or more Ethnic or Cultural Origins, Other 64 18 3 10 6 0 0 82 15 40

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 46 34 13 0 0 7 0 86 0 15
2024 North America 70 24 4 0 0 0 3 96 0 30
2024 Two or more Ethnic or Cultural Origins, Other 65 23 4 0 3 0 6 93 3 40

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 56 18 6 13 0 7 0 80 14 15
2024 North America 54 33 10 3 0 0 0 87 3 30
2024 Two or more Ethnic or Cultural Origins, Other 67 15 2 5 10 0 0 82 16 40

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 69 19 0 0 5 7 0 95 5 15
2024 North America 82 6 9 0 0 0 3 90 0 30
2024 Two or more Ethnic or Cultural Origins, Other 87 3 3 2 0 0 5 95 2 40
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 14 47 27 12 0 0 0 61 12 15
2024 North America 36 26 18 13 3 3 0 64 17 30
2024 Two or more Ethnic or Cultural Origins, Other 31 36 18 5 10 0 0 67 15 40

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 8 47 14 18 13 0 0 55 31 15
2024 North America 30 23 8 19 17 3 0 54 37 30
2024 Two or more Ethnic or Cultural Origins, Other 28 41 5 11 15 0 0 69 26 40

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 13 30 27 12 18 0 0 43 30 15
2024 North America 23 14 11 18 33 0 0 38 52 30
2024 Two or more Ethnic or Cultural Origins, Other 13 41 13 15 18 0 0 54 33 40

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 13 23 22 18 24 0 0 36 43 15
2024 North America 17 22 10 21 26 3 0 41 49 30
2024 Two or more Ethnic or Cultural Origins, Other 25 34 5 15 20 0 0 59 36 40

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 18 43 7 13 6 12 0 70 22 15
2024 North America 29 21 22 17 3 5 3 54 22 30
2024 Two or more Ethnic or Cultural Origins, Other 29 36 23 3 3 2 3 69 6 40
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 43 36 0 21 0 0 0 79 21 15
2024 North America 33 36 9 16 6 0 0 69 23 30
2024 Two or more Ethnic or Cultural Origins, Other 37 47 2 8 5 0 0 84 13 40

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 15 22 16 30 18 0 0 36 48 15
2024 North America 10 28 12 25 26 0 0 38 51 30
2024 Two or more Ethnic or Cultural Origins, Other 16 29 16 28 10 0 0 45 38 40

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 30 51 6 12 0 0 0 82 12 15
2024 North America 40 41 10 3 3 3 0 84 6 30
2024 Two or more Ethnic or Cultural Origins, Other 40 39 2 16 2 0 0 79 19 40

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 35 46 7 7 5 0 0 81 12 15
2024 North America 44 36 14 3 3 0 0 80 6 30
2024 Two or more Ethnic or Cultural Origins, Other 49 30 8 13 0 0 0 79 13 40

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 24 9 26 6 23 5 7 37 33 15
2024 North America 26 31 12 7 14 9 0 63 23 30
2024 Two or more Ethnic or Cultural Origins, Other 23 27 16 15 13 2 5 53 30 40

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 19 28 33 0 20 0 0 47 20 15
2024 North America 29 27 15 17 12 0 0 56 29 30
2024 Two or more Ethnic or Cultural Origins, Other 22 26 17 23 10 2 0 49 34 40

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 34 29 23 13 0 0 0 34 66 15
2024 North America 40 20 16 6 10 0 8 44 56 30
2024 Two or more Ethnic or Cultural Origins, Other 50 31 11 0 6 2 0 51 49 40

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 57 25 13 0 5 0 0 57 43 15
2024 North America 39 13 16 9 3 0 20 49 51 30
2024 Two or more Ethnic or Cultural Origins, Other 64 8 9 6 3 2 8 71 29 40

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 86 7 0 0 7 0 0 86 14 15
2024 North America 70 5 3 4 0 4 14 85 15 30
2024 Two or more Ethnic or Cultural Origins, Other 66 15 3 3 3 5 6 74 26 40

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 65 18 5 0 0 7 5 74 26 15
2024 North America 79 6 3 0 0 0 12 90 10 30
2024 Two or more Ethnic or Cultural Origins, Other 78 0 2 0 3 5 12 94 6 40

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 60 12 5 16 7 0 0 60 40 15
2024 North America 68 10 3 0 7 0 12 77 23 30
2024 Two or more Ethnic or Cultural Origins, Other 67 4 10 8 3 2 6 73 27 40

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 10 0 17 47 26 0 0 10 73 15
2024 North America 23 12 11 26 28 0 0 35 54 30
2024 Two or more Ethnic or Cultural Origins, Other 13 17 16 23 23 5 3 33 50 40

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 18 69 0 13 0 0 0 87 13 15
2024 North America 38 39 7 13 3 0 0 78 16 30
2024 Two or more Ethnic or Cultural Origins, Other 24 45 16 5 10 0 0 69 15 40

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 40 25 12 16 7 0 0 65 23 15
2024 North America 41 29 17 4 6 3 0 73 10 30
2024 Two or more Ethnic or Cultural Origins, Other 43 33 5 12 8 0 0 76 19 40

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 30 57 0 6 0 7 0 93 7 15
2024 North America 42 37 14 4 3 0 0 79 7 30
2024 Two or more Ethnic or Cultural Origins, Other 34 47 8 6 6 0 0 81 11 40

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 31 31 25 0 0 13 0 71 0 15
2024 North America 33 36 15 6 0 6 4 76 7 30
2024 Two or more Ethnic or Cultural Origins, Other 34 23 32 0 3 8 0 62 3 40

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 16 51 20 6 7 0 0 67 13 15
2024 North America 51 22 16 0 0 4 7 82 0 30
2024 Two or more Ethnic or Cultural Origins, Other 43 31 2 9 6 8 0 81 16 40

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 13 12 6 32 13 24 61 21 15
2024 North America 0 0 13 0 57 4 27 82 0 30
2024 Two or more Ethnic or Cultural Origins, Other 3 4 6 10 48 10 19 82 10 40

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 5 30 13 0 7 45 0 64 12 15
2024 North America 16 18 32 5 0 25 3 48 8 30
2024 Two or more Ethnic or Cultural Origins, Other 11 16 28 13 3 30 0 38 23 40

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 39 43 0 18 0 0 0 82 18 15
2024 North America 55 18 17 3 6 0 0 74 9 30
2024 Two or more Ethnic or Cultural Origins, Other 57 31 2 4 6 0 0 88 10 40

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 24 47 12 6 12 0 0 70 18 15
2024 North America 45 20 13 15 7 0 0 65 22 30
2024 Two or more Ethnic or Cultural Origins, Other 46 17 14 15 8 0 0 64 22 40

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 24 40 19 5 13 0 0 63 18 15
2024 North America 42 22 9 20 7 0 0 64 27 30
2024 Two or more Ethnic or Cultural Origins, Other 39 27 15 12 8 0 0 65 20 40
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 23 28 25 12 7 0 5 54 19 15
2024 North America 29 24 24 14 9 0 0 52 23 30
2024 Two or more Ethnic or Cultural Origins, Other 40 16 11 18 10 2 3 59 29 40

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Northern Europe 52 5 43 15
2024 North America 56 25 19 30
2024 Two or more Ethnic or Cultural Origins, Other 39 20 41 40

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 North America 14 26 45 10 0 5 20
2024 Two or more Ethnic or Cultural Origins, Other 26 14 41 0 11 7 15
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 0 100 30
2024 Two or more Ethnic or Cultural Origins, Other 13 87 40

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 27 5 10 3 4 38 15 67 13 30
2024 Two or more Ethnic or Cultural Origins, Other 14 19 12 2 5 43 5 63 14 40

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 30 57 0 0 0 13 0 100 0 15
2024 North America 50 16 19 0 0 12 3 78 0 30
2024 Two or more Ethnic or Cultural Origins, Other 44 27 3 5 8 13 0 82 15 40
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Two or more Ethnic or Cultural Origins, Other 12 88 40

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 27 5 14 0 0 40 15 70 0 30
2024 Two or more Ethnic or Cultural Origins, Other 17 10 12 2 5 50 3 59 16 40

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 35 45 6 7 0 6 0 86 7 15
2024 North America 47 21 17 0 0 14 0 80 0 30
2024 Two or more Ethnic or Cultural Origins, Other 47 32 2 7 6 6 0 84 13 40
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 24 45 0 13 18 0 0 24 76 15
2024 North America 31 37 13 9 11 0 0 31 69 30
2024 Two or more Ethnic or Cultural Origins, Other 53 21 13 8 5 0 0 53 47 40

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 16 28 44 12 0 0 0 100 15
2024 North America 0 32 20 16 33 0 0 0 100 30
2024 Two or more Ethnic or Cultural Origins, Other 15 30 29 15 11 0 0 15 85 35

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 28 35 11 26 0 0 0 100 15
2024 North America 14 18 18 19 29 0 2 14 86 30
2024 Two or more Ethnic or Cultural Origins, Other 29 27 22 9 14 0 0 29 71 40

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 7 0 31 34 28 0 0 7 93 15
2024 North America 6 9 30 26 29 0 0 6 94 30
2024 Two or more Ethnic or Cultural Origins, Other 14 30 23 12 18 0 3 14 86 40

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 39 31 13 6 5 0 5 41 59 15
2024 North America 30 18 27 4 15 0 5 32 68 30
2024 Two or more Ethnic or Cultural Origins, Other 54 34 7 0 2 0 3 55 45 35

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 21 17 30 25 8 0 0 21 79 15
2024 North America 23 16 19 16 26 0 0 23 77 30
2024 Two or more Ethnic or Cultural Origins, Other 35 33 16 5 12 0 0 35 65 40

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 21 40 13 13 13 0 0 21 79 15
2024 North America 22 15 32 19 9 0 3 23 77 30
2024 Two or more Ethnic or Cultural Origins, Other 22 39 15 12 13 0 0 22 78 40

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 32 25 25 18 0 0 0 100 15
2024 North America 6 29 14 14 38 0 0 6 94 30
2024 Two or more Ethnic or Cultural Origins, Other 16 27 13 24 16 3 0 17 83 40

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 16 25 21 20 17 0 0 16 84 15
2024 North America 24 25 22 13 16 0 0 24 76 30
2024 Two or more Ethnic or Cultural Origins, Other 24 36 15 10 15 0 0 24 76 40

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 45 28 7 14 7 0 0 45 55 15
2024 North America 60 11 13 7 9 0 0 60 40 30
2024 Two or more Ethnic or Cultural Origins, Other 49 17 13 13 8 0 0 49 51 40

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 44 25 18 6 6 0 0 44 56 15
2024 North America 63 9 21 4 3 0 0 63 37 30
2024 Two or more Ethnic or Cultural Origins, Other 43 23 7 15 9 0 2 44 56 40

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 26 40 23 6 5 0 0 26 74 15
2024 North America 40 33 11 9 4 3 0 42 58 30
2024 Two or more Ethnic or Cultural Origins, Other 28 40 15 8 5 0 5 29 71 40

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 50 5 12 13 20 0 0 50 50 15
2024 North America 40 12 11 0 31 0 6 43 57 30
2024 Two or more Ethnic or Cultural Origins, Other 52 19 15 3 10 0 2 53 47 40

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 42 40 12 6 0 0 0 42 58 15
2024 North America 61 20 10 3 3 0 3 62 38 30
2024 Two or more Ethnic or Cultural Origins, Other 57 37 6 0 0 0 0 57 43 40

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 82 12 0 0 0 0 6 87 13 15
2024 North America 75 0 6 3 0 0 16 89 11 30
2024 Two or more Ethnic or Cultural Origins, Other 77 4 2 0 3 0 14 89 11 40

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 51 16 12 0 15 0 6 54 46 15
2024 North America 65 5 3 7 7 0 13 75 25 30
2024 Two or more Ethnic or Cultural Origins, Other 65 11 5 3 6 0 11 73 27 40

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 82 0 5 13 0 0 0 82 18 15
2024 North America 77 6 3 0 0 0 13 89 11 30
2024 Two or more Ethnic or Cultural Origins, Other 75 7 5 0 8 0 6 79 21 40

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 57 25 18 0 0 0 0 57 43 15
2024 North America 71 17 6 0 0 0 6 75 25 30
2024 Two or more Ethnic or Cultural Origins, Other 63 22 14 0 0 2 0 64 36 40

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 49 27 18 0 0 7 0 52 48 15
2024 North America 68 9 14 3 3 0 3 70 30 30
2024 Two or more Ethnic or Cultural Origins, Other 73 8 7 5 8 0 0 73 27 40

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 48 19 6 0 0 0 26 66 34 15
2024 North America 55 9 3 0 0 0 33 82 18 30
2024 Two or more Ethnic or Cultural Origins, Other 61 14 2 0 3 0 20 77 23 40

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 80 7 13 0 0 0 0 80 20 15
2024 North America 68 19 4 0 3 0 5 72 28 30
2024 Two or more Ethnic or Cultural Origins, Other 67 23 4 0 0 0 5 71 29 40

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 64 22 6 8 0 0 0 64 36 15
2024 North America 68 11 9 4 3 0 5 71 29 30
2024 Two or more Ethnic or Cultural Origins, Other 60 14 9 7 9 0 2 61 39 40

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 46 27 7 20 0 0 0 46 54 15
2024 North America 57 18 19 6 0 0 0 57 43 30
2024 Two or more Ethnic or Cultural Origins, Other 38 30 22 7 3 0 0 38 62 40

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 0 16 41 30 6 7 0 17 39 15
2024 North America 3 37 22 17 22 0 0 39 39 30
2024 Two or more Ethnic or Cultural Origins, Other 8 33 34 17 8 0 0 42 25 40

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 25 37 32 7 0 0 0 7 61 15
2024 North America 26 21 44 9 0 0 0 9 47 30
2024 Two or more Ethnic or Cultural Origins, Other 7 28 31 28 6 0 0 33 35 40

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 9 51 14 12 14 0 0 60 26 15
2024 North America 29 48 13 0 10 0 0 78 10 30
2024 Two or more Ethnic or Cultural Origins, Other 27 38 11 11 10 3 0 67 22 40

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Northern Europe 5 24 30 23 18 15
2024 North America 7 22 40 13 18 30
2024 Two or more Ethnic or Cultural Origins, Other 12 20 32 19 17 40

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 56 13 6 18 0 7 0 74 19 15
2024 North America 64 23 10 3 0 0 0 86 3 30
2024 Two or more Ethnic or Cultural Origins, Other 69 15 5 2 6 2 0 87 8 40

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 51 25 0 19 5 0 0 76 24 15
2024 North America 61 26 7 6 0 0 0 87 6 30
2024 Two or more Ethnic or Cultural Origins, Other 54 17 8 11 10 0 0 71 22 40

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 51 49 0 0 0 0 0 100 0 15
2024 North America 66 24 0 10 0 0 0 90 10 30
2024 Two or more Ethnic or Cultural Origins, Other 74 13 8 0 6 0 0 87 6 40

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 18 39 13 25 5 0 0 57 29 15
2024 North America 28 27 12 23 10 0 0 55 33 30
2024 Two or more Ethnic or Cultural Origins, Other 21 41 11 18 10 0 0 62 27 40

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Two or more Ethnic or Cultural Origins, Other 38 62 0 0 0 0 0 100 0 10
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Northern Europe 34 66 15
2024 North America 14 86 30
2024 Two or more Ethnic or Cultural Origins, Other 26 74 40

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Two or more Ethnic or Cultural Origins, Other 62 38 10

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Two or more Ethnic or Cultural Origins, Other 52 48 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 29 52 7 13 0 0 0 81 13 15
2024 North America 47 31 4 9 7 0 2 80 16 30
2024 Two or more Ethnic or Cultural Origins, Other 58 22 7 6 8 0 0 80 13 40
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Northern Europe 31 62 15
2024 North America 16 61 30
2024 Two or more Ethnic or Cultural Origins, Other 15 72 40

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Northern Europe 47 25 0 5 6 0 17 57 43 15
2024 North America 53 18 10 3 0 3 14 64 36 30
2024 Two or more Ethnic or Cultural Origins, Other 52 17 13 0 5 0 14 60 40 40
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