2024 Public Service Employee Survey Results for Federal Economic Development Agency for Southern Ontario by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - IS

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 38 54 0 4 4 0 0 92 8 25
2022 IS 48 52 0 0 0 0 0 100 0 15
2020 IS 38 62 0 0 0 0 0 100 0 20

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 78 9 4 4 4 0 0 88 8 25

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 75 9 8 4 4 0 0 84 8 25

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 38 24 0 23 15 0 0 62 38 25
2022 IS 48 37 9 0 0 0 6 90 0 15
2020 IS 48 38 10 5 0 0 0 86 5 20
2019 IS 30 50 5 15 0 0 0 80 15 20

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 20 38 9 22 11 0 0 58 33 25
2022 IS 24 50 12 8 6 0 0 74 14 15
2020 IS 38 33 5 24 0 0 0 71 24 20
2019 IS 16 47 16 16 5 0 0 63 21 20

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 32 31 9 18 4 6 0 67 23 25
2022 IS 40 54 0 0 0 0 6 100 0 15
2020 IS 62 33 5 0 0 0 0 95 0 20
2019 IS 53 37 0 11 0 0 0 89 11 20

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 9 25 13 29 24 0 0 34 53 20
2022 IS 29 38 5 22 5 0 0 67 27 15
2020 IS 38 43 10 10 0 0 0 81 10 20
2019 IS 40 45 10 5 0 0 0 85 5 20

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 20 31 13 17 19 0 0 51 36 25
2022 IS 28 38 28 0 6 0 0 66 6 15
2020 IS 38 43 5 10 5 0 0 81 14 20
2019 IS 40 35 10 10 5 0 0 75 15 20

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 16 57 8 10 9 0 0 73 19 25
2022 IS 34 31 11 17 6 0 0 65 23 15
2020 IS 24 48 10 10 10 0 0 71 19 20
2019 IS 20 45 15 15 5 0 0 65 20 20

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 23 47 0 30 0 0 0 70 30 25
2022 IS 47 40 0 8 5 0 0 87 13 15
2020 IS 24 52 5 19 0 0 0 76 19 20
2019 IS 15 40 15 20 10 0 0 55 30 20

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 32 56 4 8 0 0 0 88 8 25
2022 IS 48 41 11 0 0 0 0 89 0 15
2020 IS 57 33 0 10 0 0 0 90 10 20
2019 IS 50 35 0 10 5 0 0 85 15 20

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 21 47 0 13 20 0 0 68 32 25
2022 IS 46 28 0 14 11 0 0 74 26 15
2020 IS 38 38 0 14 10 0 0 76 24 20
2019 IS 30 35 10 15 10 0 0 65 25 20

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 33 26 14 22 5 0 0 59 27 25
2022 IS 40 18 36 0 6 0 0 58 6 15
2020 IS 48 24 14 10 5 0 0 71 14 20
2019 IS 35 45 10 0 10 0 0 80 10 20

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 12 30 0 25 32 0 0 42 58 25
2022 IS 28 37 22 5 8 0 0 66 13 15
2020 IS 33 33 10 19 5 0 0 67 24 20
2019 IS 30 50 10 5 5 0 0 80 10 20

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 17 46 4 24 8 0 0 63 32 25
2022 IS 40 60 0 0 0 0 0 100 0 15
2020 IS 33 38 14 5 10 0 0 71 14 20
2019 IS 45 30 20 5 0 0 0 75 5 20

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 21 37 18 10 14 0 0 57 25 25
2022 IS 40 28 12 13 6 0 0 68 19 15
2020 IS 20 50 20 10 0 0 0 70 10 20
2019 IS 42 32 5 21 0 0 0 74 21 20

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 20 53 9 13 5 0 0 73 18 25
2022 IS 28 30 21 16 6 0 0 58 22 15
2020 IS 24 48 24 5 0 0 0 71 5 20
2019 IS 50 20 15 10 5 0 0 70 15 20

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 13 51 27 4 5 0 0 64 9 25
2022 IS 18 27 39 11 6 0 0 45 16 15
2020 IS 29 33 33 5 0 0 0 62 5 20
2019 IS 20 55 25 0 0 0 0 75 0 20

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 23 39 33 0 4 0 0 4 62 25
2022 IS 20 32 32 17 0 0 0 17 51 15
2020 IS 10 29 24 33 5 0 0 38 38 20
2019 IS 15 30 45 10 0 0 0 10 45 20

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 55 29 8 4 4 0 0 8 84 25
2022 IS 20 17 52 0 6 0 6 6 39 15
2020 IS 19 29 43 10 0 0 0 10 48 20
2019 IS 30 20 35 10 5 0 0 15 50 20

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 33 29 26 8 4 0 0 12 62 25
2022 IS 5 47 29 20 0 0 0 20 52 15
2020 IS 5 33 33 14 14 0 0 29 38 20
2019 IS 15 20 45 10 10 0 0 20 35 20

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 50 30 16 4 0 0 0 4 80 25
2022 IS 27 20 47 0 0 0 6 0 50 15
2020 IS 10 19 29 29 14 0 0 43 29 20
2019 IS 15 35 25 15 10 0 0 25 50 20

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 18 12 34 27 0 4 4 30 33 25
2022 IS 15 6 37 13 17 5 6 34 24 15
2020 IS 0 5 48 24 19 5 0 45 5 20
2019 IS 0 16 53 16 16 0 0 32 16 20

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 28 14 42 12 4 0 0 17 41 25
2022 IS 6 18 28 30 12 0 6 45 25 15
2020 IS 5 20 35 30 10 0 0 40 25 20
2019 IS 5 35 30 25 5 0 0 30 40 20

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 5 0 44 29 22 0 0 51 5 25
2022 IS 0 5 23 31 41 0 0 72 5 15
2020 IS 0 10 29 48 14 0 0 62 10 20
2019 IS 0 0 20 55 25 0 0 80 0 20
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 16 48 8 0 5 17 6 83 7 25
2022 IS 23 26 17 0 8 5 21 66 11 15
2020 IS 19 48 19 14 0 0 0 67 14 20
2019 IS 30 30 30 5 0 5 0 63 5 20

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 55 26 10 4 5 0 0 81 9 25
2022 IS 49 24 0 27 0 0 0 73 27 15
2020 IS 43 43 5 5 5 0 0 86 10 20
2019 IS 42 37 5 5 11 0 0 79 16 20

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 47 43 0 4 5 0 0 91 9 25
2022 IS 55 25 14 6 0 0 0 79 6 15
2020 IS 48 38 0 14 0 0 0 86 14 20
2019 IS 50 25 5 15 5 0 0 75 20 20

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 36 40 8 16 0 0 0 77 16 25
2022 IS 47 22 13 12 0 6 0 73 13 15
2020 IS 48 38 5 10 0 0 0 86 10 20
2019 IS 53 26 0 16 0 5 0 83 17 20

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 35 24 10 12 5 4 9 68 20 25
2022 IS 57 20 5 6 6 0 5 81 13 15

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 34 28 14 4 5 4 9 73 11 25
2022 IS 57 14 11 6 6 0 5 75 13 15
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 47 27 8 15 0 0 4 76 16 25
2022 IS 45 28 13 8 0 0 6 78 8 15
2020 IS 52 29 19 0 0 0 0 81 0 20
2019 IS 65 20 10 5 0 0 0 85 5 20

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 49 26 10 5 5 0 4 79 11 25
2022 IS 52 9 25 8 6 0 0 61 14 15
2020 IS 48 38 10 0 5 0 0 86 5 20
2019 IS 55 15 10 20 0 0 0 70 20 20

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 53 19 14 5 10 0 0 72 15 25
2022 IS 61 20 11 0 8 0 0 81 8 15
2020 IS 50 35 5 10 0 0 0 85 10 20

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 53 23 9 9 5 0 0 77 14 25
2022 IS 61 31 0 8 0 0 0 92 8 15
2020 IS 38 48 5 10 0 0 0 86 10 20
2019 IS 45 30 0 20 0 5 0 79 21 20

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 46 35 6 0 9 4 0 84 10 25
2022 IS 69 25 0 0 0 6 0 100 0 15

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 46 30 9 10 5 0 0 76 16 25
2022 IS 46 33 6 14 0 0 0 80 14 15
2020 IS 48 43 5 5 0 0 0 90 5 20
2019 IS 55 25 15 5 0 0 0 80 5 20

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 79 5 8 0 4 0 4 88 4 25
2022 IS 80 6 8 0 6 0 0 86 6 15
2019 IS 85 10 5 0 0 0 0 95 0 20
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 16 36 12 18 14 4 0 54 34 25
2022 IS 48 34 11 0 6 0 0 82 6 15
2020 IS 24 33 5 19 14 5 0 60 35 20
2019 IS 20 60 15 0 5 0 0 80 5 20

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 8 25 12 33 22 0 0 33 55 25
2022 IS 42 30 9 13 6 0 0 72 19 15
2020 IS 24 38 19 14 5 0 0 62 19 20
2019 IS 20 55 15 5 5 0 0 75 10 20

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 13 8 16 31 33 0 0 20 64 25
2022 IS 34 18 6 30 11 0 0 52 41 15
2020 IS 24 29 24 19 5 0 0 52 24 20
2019 IS 10 40 25 10 15 0 0 50 25 20

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 4 20 12 26 38 0 0 24 64 25
2022 IS 34 23 6 22 14 0 0 58 36 15
2020 IS 24 38 5 24 10 0 0 62 33 20
2019 IS 5 45 20 15 15 0 0 50 30 20

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 20 26 22 4 9 15 5 57 16 25
2022 IS 18 18 35 6 6 12 5 43 15 15
2020 IS 29 29 33 10 0 0 0 57 10 20
2019 IS 25 35 30 5 0 5 0 63 5 20
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 28 55 4 9 5 0 0 83 14 25
2022 IS 54 24 14 0 8 0 0 78 8 15
2020 IS 33 57 5 5 0 0 0 90 5 20
2019 IS 60 35 5 0 0 0 0 95 0 20

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 4 16 26 39 15 0 0 20 54 25
2022 IS 11 43 5 13 15 12 0 62 32 15
2020 IS 29 38 10 19 5 0 0 67 24 20
2019 IS 30 40 20 10 0 0 0 70 10 20

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 26 51 4 19 0 0 0 77 19 25
2022 IS 42 39 0 6 6 6 0 87 13 15
2020 IS 38 33 5 19 0 5 0 75 20 20
2019 IS 25 55 10 10 0 0 0 80 10 20

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 29 38 20 13 0 0 0 67 13 25
2022 IS 51 43 0 6 0 0 0 94 6 15
2020 IS 38 48 14 0 0 0 0 86 0 20
2019 IS 40 55 5 0 0 0 0 95 0 20

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 12 39 17 12 5 15 0 59 20 25
2022 IS 15 23 23 14 14 6 5 43 32 15
2020 IS 14 19 19 24 10 14 0 39 39 20
2019 IS 15 35 25 10 10 0 5 53 21 20

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 12 22 15 38 14 0 0 34 52 25
2022 IS 28 29 17 6 14 6 0 60 22 15
2020 IS 24 43 5 19 5 5 0 70 25 20
2019 IS 15 50 15 15 5 0 0 65 20 20

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 29 43 13 0 5 4 6 32 68 25
2022 IS 47 22 19 0 12 0 0 15
2020 IS 48 33 5 0 10 0 5 20
2019 IS 40 45 5 0 5 0 5 20

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 43 14 12 20 0 4 8 48 52 25

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 76 4 5 0 5 10 0 84 16 25
2022 IS 88 6 0 0 6 0 0 15
2020 IS 90 0 0 0 5 0 5 20
2019 IS 80 5 0 0 5 5 5 20

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 77 8 0 0 5 10 0 86 14 25

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 56 12 17 0 5 10 0 63 37 25

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 8 26 8 23 30 4 0 36 56 25
2022 IS 5 50 0 13 27 5 0 58 42 15
2020 IS 14 38 19 0 24 5 0 55 25 20
2019 IS 30 25 15 10 20 0 0 55 30 20

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 16 38 0 24 17 5 0 57 43 25
2022 IS 28 53 0 14 5 0 0 81 19 15
2020 IS 10 62 0 19 0 10 0 79 21 20
2019 IS 30 40 15 10 0 5 0 74 11 20

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 25 35 12 9 10 9 0 66 21 25
2022 IS 34 39 5 22 0 0 0 73 22 15
2020 IS 48 29 14 10 0 0 0 76 10 20
2019 IS 35 45 5 10 5 0 0 80 15 20

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 26 64 5 0 5 0 0 89 5 25
2022 IS 39 49 0 6 0 6 0 93 7 15
2020 IS 62 24 14 0 0 0 0 86 0 20
2019 IS 65 30 5 0 0 0 0 95 0 20

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 17 39 27 8 0 9 0 61 9 25
2022 IS 29 17 29 0 0 24 0 61 0 15
2020 IS 57 33 5 5 0 0 0 90 5 20

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 29 29 8 8 5 15 5 73 17 25
2022 IS 62 12 8 0 6 5 6 84 7 15
2020 IS 50 15 10 20 0 5 0 68 21 20

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 0 4 4 5 33 14 40 83 9 25
2022 IS 0 0 13 0 46 5 35 78 0 15

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 8 17 16 9 0 41 9 49 18 25
2022 IS 21 12 21 0 6 35 5 56 10 15

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 44 17 12 17 10 0 0 61 27 25
2022 IS 54 28 0 11 6 0 0 82 18 15
2020 IS 48 33 10 5 5 0 0 81 10 20
2019 IS 45 40 5 10 0 0 0 85 10 20

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 24 24 4 30 19 0 0 48 48 25
2022 IS 40 12 23 17 8 0 0 52 25 15
2020 IS 43 33 14 5 5 0 0 76 10 20
2019 IS 40 30 25 5 0 0 0 70 5 20

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 21 23 12 35 10 0 0 44 44 25
2022 IS 40 18 11 25 6 0 0 58 31 15
2020 IS 43 33 14 5 5 0 0 76 10 20
2019 IS 40 30 15 15 0 0 0 70 15 20
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 20 26 4 36 14 0 0 46 50 25
2022 IS 40 21 5 6 22 6 0 65 30 15
2020 IS 24 33 5 14 14 5 5 63 32 20
2019 IS 35 20 15 20 10 0 0 55 30 20

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 IS 58 13 29 25
2022 IS 53 17 30 15
2020 IS 29 24 48 20
2019 IS 25 40 35 20

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 IS 7 24 17 22 7 24 15
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 IS 0 100 15

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 0 13 16 0 9 36 26 34 24 25
2020 IS 33 19 19 10 0 10 10 65 12 20
2019 IS 40 25 10 0 0 5 20 87 0 20

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 30 21 13 0 9 22 4 69 13 25
2022 IS 27 36 24 0 0 12 0 72 0 15
2020 IS 52 48 0 0 0 0 0 100 0 20
2019 IS 60 25 10 0 5 0 0 85 5 20
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 IS 0 100 15

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2020 IS 38 19 14 0 5 19 5 75 6 20
2019 IS 40 10 15 0 0 20 15 77 0 20

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 20 44 4 4 5 18 4 83 12 25
2022 IS 34 22 21 6 6 12 0 62 14 15
2020 IS 52 43 0 5 0 0 0 95 5 20
2019 IS 70 20 5 0 5 0 0 90 5 20
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 37 37 5 0 17 4 0 38 62 25
2022 IS 27 22 37 6 8 0 0 15
2020 IS 48 19 19 10 0 0 5 20
2019 IS 30 30 20 10 10 0 0 20

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 4 18 34 4 39 0 0 4 96 20
2022 IS 0 32 37 12 20 0 0 15
2020 IS 14 29 33 14 10 0 0 20
2019 IS 5 55 15 10 15 0 0 20

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 4 13 33 27 23 0 0 4 96 25
2022 IS 0 36 31 28 5 0 0 15
2020 IS 14 33 38 10 5 0 0 20
2019 IS 10 40 25 15 10 0 0 20

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 0 12 32 18 38 0 0 0 100 25
2022 IS 8 6 46 6 27 0 6 15
2020 IS 10 33 24 14 19 0 0 20
2019 IS 20 40 15 15 10 0 0 20

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 21 34 21 14 9 0 0 21 79 25
2022 IS 26 17 24 22 11 0 0 15
2020 IS 29 24 43 5 0 0 0 20
2019 IS 45 30 15 10 0 0 0 20

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 17 29 8 23 23 0 0 17 83 25
2022 IS 14 36 23 18 9 0 0 15
2020 IS 5 43 33 10 10 0 0 20
2019 IS 30 40 25 0 5 0 0 20

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 8 25 16 12 39 0 0 8 92 25
2022 IS 35 18 19 22 6 0 0 15
2020 IS 24 43 10 24 0 0 0 20
2019 IS 30 30 15 20 5 0 0 20

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 12 12 20 22 34 0 0 12 88 25
2022 IS 11 29 14 23 22 0 0 15
2020 IS 19 33 24 14 5 0 5 20
2019 IS 5 40 15 20 20 0 0 20

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 20 28 8 15 24 0 4 21 79 25
2022 IS 28 38 9 20 5 0 0 15
2020 IS 14 48 24 5 10 0 0 20
2019 IS 10 40 25 10 15 0 0 20

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 26 38 12 15 10 0 0 26 74 20
2022 IS 52 26 14 0 8 0 0 15
2020 IS 43 24 14 14 5 0 0 20
2019 IS 40 25 20 5 10 0 0 20

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 41 23 24 0 9 0 4 43 57 25
2022 IS 52 13 0 22 8 6 0 15
2020 IS 24 43 24 0 10 0 0 20

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 33 34 18 9 5 0 0 33 67 25
2022 IS 38 36 6 5 15 0 0 15
2020 IS 19 43 24 14 0 0 0 20
2019 IS 45 35 5 5 10 0 0 20

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 24 32 28 0 12 0 4 25 75 25
2022 IS 58 13 23 0 6 0 0 15
2020 IS 67 10 14 10 0 0 0 20
2019 IS 60 30 5 5 0 0 0 20

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 56 24 19 0 0 0 0 56 44 25
2022 IS 71 20 9 0 0 0 0 15
2020 IS 43 33 14 10 0 0 0 20

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 85 4 0 0 5 6 0 90 10 25

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 69 12 8 0 5 6 0 73 27 25

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 86 9 0 0 5 0 0 86 14 25
2022 IS 81 6 0 0 6 0 6 15
2020 IS 81 10 5 5 0 0 0 20
2019 IS 85 0 10 0 5 0 0 20

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 64 28 4 0 0 4 0 67 33 25
2022 IS 61 18 20 0 0 0 0 15
2020 IS 67 24 10 0 0 0 0 20
2019 IS 55 35 10 0 0 0 0 20

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 53 13 20 9 5 0 0 53 47 20
2022 IS 66 13 8 8 6 0 0 15
2020 IS 48 14 29 5 5 0 0 20
2019 IS 45 25 15 10 5 0 0 20

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 69 4 4 0 5 0 18 84 16 25
2022 IS 76 0 0 0 0 0 24 15
2020 IS 90 5 0 0 0 0 5 20
2019 IS 65 0 10 0 0 0 25 20

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 77 8 14 0 0 0 0 77 23 20
2022 IS 88 6 5 0 0 0 0 15
2020 IS 86 5 10 0 0 0 0 20
2019 IS 95 0 0 0 0 0 5 20

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 41 13 31 4 10 0 0 41 59 25
2022 IS 65 10 13 0 6 5 0 15
2020 IS 62 24 5 5 5 0 0 20
2019 IS 75 15 0 5 5 0 0 20

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 31 24 30 6 5 0 4 32 68 25
2022 IS 49 11 34 6 0 0 0 15
2020 IS 52 19 24 5 0 0 0 20
2019 IS 58 16 16 11 0 0 0 20

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 4 17 43 16 20 0 0 21 36 25
2022 IS 0 17 43 17 17 6 0 19 36 15
2020 IS 10 38 38 10 5 0 0 48 14 20
2019 IS 0 50 35 10 5 0 0 50 15 20

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 19 31 30 8 9 0 4 17 52 25
2022 IS 6 30 53 11 0 0 0 11 36 15
2020 IS 14 14 38 29 5 0 0 33 29 20
2019 IS 20 10 45 20 5 0 0 25 30 20

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 12 29 13 24 13 9 0 45 40 25
2022 IS 21 47 13 8 0 12 0 77 9 15
2020 IS 24 71 0 5 0 0 0 95 5 20
2019 IS 30 60 5 5 0 0 0 90 5 20

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 IS 8 12 36 26 19 25
2022 IS 0 17 32 30 22 15

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 54 27 4 6 5 0 4 84 12 25
2022 IS 34 51 9 0 0 6 0 90 0 15
2020 IS 52 29 14 0 0 5 0 85 0 20

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 42 30 8 6 11 0 4 74 17 25
2022 IS 34 37 6 23 0 0 0 71 23 15
2020 IS 43 19 19 14 5 0 0 62 19 20

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 54 26 4 11 5 0 0 80 16 25
2022 IS 39 41 0 20 0 0 0 80 20 15
2020 IS 71 19 5 5 0 0 0 90 5 20

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 16 12 4 58 9 0 0 29 67 25
2022 IS 23 31 18 9 14 5 0 57 24 15
2020 IS 14 48 14 19 5 0 0 62 24 20
2019 IS 20 45 15 20 0 0 0 65 20 20
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 IS 25 75 25
2022 IS 6 94 15
2020 IS 10 90 20
2019 IS 20 80 20

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 41 26 8 8 5 6 5 76 15 25
2022 IS 33 51 0 8 0 0 8 92 8 15
2020 IS 57 38 0 5 0 0 0 95 5 20
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 IS 16 62 25
2022 IS 35 60 15
2020 IS 29 43 20

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 IS 38 24 13 0 4 13 8 48 52 25
2022 IS 54 11 0 6 0 6 22 15
2020 IS 57 24 5 0 0 0 14 20
2019 IS 45 15 20 5 5 0 10 20
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