2024 Public Service Employee Survey Results for National Film Board of Canada by Question 115. Which ethnic or cultural origin(s) do you identify with?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 19 74 0 7 0 0 0 93 7 15
2024 North America 36 47 9 8 0 0 0 83 8 60
2024 North America - Not otherwise specified 20 68 0 0 12 0 0 88 12 10
2024 Two or more Ethnic or Cultural Origins, Other 37 52 0 6 2 5 0 93 7 35

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 24 30 20 21 5 0 0 54 26 15
2024 North America 46 35 8 6 5 0 0 82 10 60
2024 North America - Not otherwise specified 10 41 23 10 17 0 0 51 26 10
2024 Two or more Ethnic or Cultural Origins, Other 72 20 2 2 3 0 0 92 6 35

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 21 25 19 29 5 0 0 46 34 15
2024 North America 39 31 12 10 8 0 0 70 18 60
2024 North America - Not otherwise specified 5 41 15 22 17 0 0 46 39 10
2024 Two or more Ethnic or Cultural Origins, Other 67 19 7 2 6 0 0 86 8 35

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 28 49 23 0 0 0 0 77 0 15
2024 North America 47 30 3 15 3 0 1 78 19 60
2024 North America - Not otherwise specified 5 57 21 0 17 0 0 62 17 10
2024 Two or more Ethnic or Cultural Origins, Other 45 36 9 7 4 0 0 80 11 35

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 5 44 30 21 0 0 0 49 21 15
2024 North America 25 39 20 9 7 0 0 63 16 60
2024 North America - Not otherwise specified 0 77 10 12 0 0 0 77 12 10
2024 Two or more Ethnic or Cultural Origins, Other 31 38 12 17 2 0 0 69 19 35

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 29 34 28 8 0 0 0 64 8 15
2024 North America 31 43 14 7 5 0 0 73 12 60
2024 North America - Not otherwise specified 5 54 23 0 18 0 0 58 18 10
2024 Two or more Ethnic or Cultural Origins, Other 35 31 18 15 0 0 2 67 15 35

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 35 40 11 14 0 0 0 75 14 15
2024 North America 38 34 16 7 4 0 0 72 11 60
2024 North America - Not otherwise specified 15 58 15 0 12 0 0 73 12 10
2024 Two or more Ethnic or Cultural Origins, Other 37 19 20 11 12 0 0 56 24 35

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 28 50 22 0 0 0 0 78 0 15
2024 North America 30 50 10 6 4 0 0 80 10 60
2024 North America - Not otherwise specified 20 58 4 12 5 0 0 78 18 10
2024 Two or more Ethnic or Cultural Origins, Other 39 38 13 3 7 0 0 77 10 35

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 16 36 48 0 0 0 0 52 0 15
2024 North America 22 41 13 18 6 0 0 63 24 60
2024 North America - Not otherwise specified 10 64 10 0 17 0 0 73 17 10
2024 Two or more Ethnic or Cultural Origins, Other 34 25 18 15 9 0 0 59 24 35

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 33 14 32 21 0 0 0 47 21 15
2024 North America 10 47 18 22 3 0 0 57 25 60
2024 North America - Not otherwise specified 10 50 23 4 12 0 0 60 17 10
2024 Two or more Ethnic or Cultural Origins, Other 46 21 12 13 8 0 0 67 21 35

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 38 47 14 0 0 0 0 86 0 15
2024 North America 20 54 12 11 3 0 0 74 14 60
2024 North America - Not otherwise specified 14 41 32 12 0 0 0 55 12 10
2024 Two or more Ethnic or Cultural Origins, Other 57 17 14 4 8 0 0 74 12 35

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 38 35 26 0 0 0 0 74 0 15
2024 North America 16 55 14 11 5 0 0 71 15 60
2024 North America - Not otherwise specified 20 44 19 12 4 0 0 64 17 10
2024 Two or more Ethnic or Cultural Origins, Other 33 31 14 14 9 0 0 64 22 35

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 46 40 14 0 0 0 0 86 0 15
2024 North America 36 53 10 0 1 0 0 89 1 60
2024 North America - Not otherwise specified 29 49 4 12 5 0 0 78 18 10
2024 Two or more Ethnic or Cultural Origins, Other 55 36 5 0 5 0 0 91 5 35

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 38 43 19 0 0 0 0 81 0 15
2024 North America 13 49 24 6 7 1 0 62 14 60
2024 North America - Not otherwise specified 15 44 19 10 12 0 0 59 23 10
2024 Two or more Ethnic or Cultural Origins, Other 32 34 15 14 5 0 0 66 19 35

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 28 31 41 0 0 0 0 59 0 15
2024 North America 22 41 25 8 4 0 0 63 12 60
2024 North America - Not otherwise specified 10 51 27 12 0 0 0 61 12 10
2024 Two or more Ethnic or Cultural Origins, Other 43 21 20 10 7 0 0 64 16 35

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 27 40 26 7 0 0 0 67 7 15
2024 North America 21 51 10 16 2 0 0 73 17 60
2024 North America - Not otherwise specified 10 69 9 12 0 0 0 79 12 10
2024 Two or more Ethnic or Cultural Origins, Other 41 26 11 8 12 0 3 69 20 35

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 44 42 14 0 0 0 0 86 0 15
2024 North America 31 57 10 2 1 0 0 88 3 60
2024 North America - Not otherwise specified 29 49 4 5 12 0 0 78 18 10
2024 Two or more Ethnic or Cultural Origins, Other 50 29 11 0 7 4 0 82 7 35

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 61 26 6 0 7 0 0 87 7 15
2024 North America 40 26 11 16 6 0 0 67 22 60
2024 North America - Not otherwise specified 35 44 12 4 4 0 0 79 9 10
2024 Two or more Ethnic or Cultural Origins, Other 36 28 21 6 10 0 0 64 16 35

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 5 21 46 28 0 0 0 28 26 15
2024 North America 6 24 45 20 4 0 0 25 30 60
2024 North America - Not otherwise specified 13 15 44 27 0 0 0 27 28 10
2024 Two or more Ethnic or Cultural Origins, Other 14 6 41 29 6 0 4 36 21 35

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 8 0 61 31 0 0 0 31 8 15
2024 North America 19 28 25 16 9 3 0 26 48 60
2024 North America - Not otherwise specified 9 42 40 10 0 0 0 10 50 10
2024 Two or more Ethnic or Cultural Origins, Other 18 14 28 30 10 0 0 40 32 35

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 0 45 35 21 0 0 55 0 15
2024 North America 10 25 39 18 5 0 3 24 36 60
2024 North America - Not otherwise specified 4 19 49 18 10 0 0 28 23 10
2024 Two or more Ethnic or Cultural Origins, Other 4 12 30 29 21 0 4 52 16 35

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 26 33 21 20 0 0 41 26 15
2024 North America 23 22 26 19 9 0 1 28 46 60
2024 North America - Not otherwise specified 13 29 32 15 0 0 10 17 47 10
2024 Two or more Ethnic or Cultural Origins, Other 21 15 22 11 20 0 10 35 41 35

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 5 32 25 39 0 0 63 5 15
2024 North America 2 10 28 34 21 2 2 57 13 60
2024 North America - Not otherwise specified 4 5 10 71 10 0 0 81 9 10
2024 Two or more Ethnic or Cultural Origins, Other 13 16 21 22 18 5 3 44 33 35

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 8 55 24 6 6 0 33 9 15
2024 North America 13 29 33 16 6 3 0 22 43 60
2024 North America - Not otherwise specified 9 37 44 10 0 0 0 10 46 10
2024 Two or more Ethnic or Cultural Origins, Other 21 16 31 23 9 0 0 32 37 35

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 7 5 37 45 5 0 0 50 13 15
2024 North America 0 5 29 36 27 1 1 65 5 60
2024 North America - Not otherwise specified 4 4 54 32 5 0 0 38 9 10
2024 Two or more Ethnic or Cultural Origins, Other 4 16 27 28 18 0 6 49 21 35
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 6 31 40 23 0 0 0 37 23 15
2024 North America 16 40 16 13 7 5 3 61 21 60
2024 North America - Not otherwise specified 14 34 21 10 10 0 10 54 22 10
2024 Two or more Ethnic or Cultural Origins, Other 29 14 30 8 7 9 3 50 16 35

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 26 36 33 5 0 0 0 62 5 15
2024 North America 42 50 5 3 0 0 0 92 3 60
2024 North America - Not otherwise specified 10 81 0 4 5 0 0 90 10 10
2024 Two or more Ethnic or Cultural Origins, Other 49 25 11 9 7 0 0 74 15 35

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 17 65 18 0 0 0 0 82 0 15
2024 North America 43 44 9 4 0 0 0 87 4 60
2024 North America - Not otherwise specified 25 55 4 10 5 0 0 80 16 10
2024 Two or more Ethnic or Cultural Origins, Other 60 26 4 5 2 4 0 89 7 35

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 17 55 14 14 0 0 0 72 14 15
2024 North America 36 50 9 4 2 0 0 86 5 60
2024 North America - Not otherwise specified 14 81 4 0 0 0 0 96 0 10
2024 Two or more Ethnic or Cultural Origins, Other 41 38 9 5 7 0 0 79 11 35

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 7 73 0 0 14 6 0 86 14 15
2024 North America 34 49 1 5 5 3 3 88 11 60
2024 North America - Not otherwise specified 17 79 0 4 0 0 0 96 4 10
2024 Two or more Ethnic or Cultural Origins, Other 33 31 9 10 2 10 5 76 14 35

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 22 49 5 5 14 6 0 74 20 15
2024 North America 30 43 11 7 2 4 3 79 10 60
2024 North America - Not otherwise specified 10 86 0 4 0 0 0 96 4 10
2024 Two or more Ethnic or Cultural Origins, Other 32 33 4 12 5 10 5 75 20 35
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 34 27 34 0 0 5 0 65 0 15
2024 North America 48 33 8 7 0 3 2 85 7 60
2024 North America - Not otherwise specified 26 69 4 0 0 0 0 96 0 10
2024 Two or more Ethnic or Cultural Origins, Other 50 25 10 9 5 0 2 76 14 35

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 28 37 29 0 0 5 0 69 0 15
2024 North America 26 41 15 12 3 3 0 69 16 60
2024 North America - Not otherwise specified 10 71 19 0 0 0 0 81 0 10
2024 Two or more Ethnic or Cultural Origins, Other 40 22 13 20 6 0 0 61 26 35

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 22 24 34 14 0 5 0 49 15 15
2024 North America 29 34 19 3 8 6 1 68 12 60
2024 North America - Not otherwise specified 15 65 5 15 0 0 0 80 15 10
2024 Two or more Ethnic or Cultural Origins, Other 49 23 6 8 12 0 3 74 20 35

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 33 42 20 0 0 5 0 79 0 15
2024 North America 26 47 10 12 3 3 0 75 15 60
2024 North America - Not otherwise specified 49 41 0 4 5 0 0 91 9 10
2024 Two or more Ethnic or Cultural Origins, Other 46 23 12 4 15 0 0 69 19 35

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 35 39 8 14 0 5 0 77 14 15
2024 North America 43 45 5 3 4 0 0 88 7 60
2024 North America - Not otherwise specified 27 43 15 4 0 0 10 79 5 10
2024 Two or more Ethnic or Cultural Origins, Other 45 44 6 0 0 5 0 93 0 35

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 33 19 43 0 0 5 0 55 0 15
2024 North America 35 40 6 7 8 3 0 77 16 60
2024 North America - Not otherwise specified 49 41 0 9 0 0 0 91 9 10
2024 Two or more Ethnic or Cultural Origins, Other 49 13 13 11 13 0 0 62 24 35

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 76 13 0 0 0 0 11 100 0 15
2024 North America 71 29 0 0 0 0 0 100 0 60
2024 North America - Not otherwise specified 70 30 0 0 0 0 0 100 0 10
2024 Two or more Ethnic or Cultural Origins, Other 74 22 0 2 0 0 2 98 2 35
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 20 48 0 20 12 0 23 22 15
2024 North America 8 34 32 7 9 11 0 47 17 60
2024 North America - Not otherwise specified 0 49 22 25 4 0 0 49 29 10
2024 Two or more Ethnic or Cultural Origins, Other 21 22 18 19 13 8 0 46 35 35

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 27 34 6 28 5 0 28 36 15
2024 North America 8 22 34 28 8 0 0 30 36 60
2024 North America - Not otherwise specified 0 12 54 15 19 0 0 12 34 10
2024 Two or more Ethnic or Cultural Origins, Other 17 17 28 16 20 3 0 35 36 35

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 6 10 37 28 13 6 0 16 44 15
2024 North America 6 15 36 28 14 0 0 22 43 60
2024 North America - Not otherwise specified 0 29 22 39 9 0 0 29 48 10
2024 Two or more Ethnic or Cultural Origins, Other 15 17 26 9 21 12 0 37 34 35

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 5 24 17 33 21 0 0 29 55 15
2024 North America 6 23 26 25 20 0 0 28 45 60
2024 North America - Not otherwise specified 0 24 10 52 14 0 0 24 66 10
2024 Two or more Ethnic or Cultural Origins, Other 10 23 29 15 23 0 0 33 38 35

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 64 36 0 0 0 0 0 100 0 15
2024 North America 65 23 11 1 0 0 0 88 1 60
2024 North America - Not otherwise specified 67 33 0 0 0 0 0 100 0 10
2024 Two or more Ethnic or Cultural Origins, Other 63 27 8 0 0 0 2 92 0 35
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 41 32 27 0 0 0 41 27 15
2024 North America 9 39 19 26 7 0 0 48 33 60
2024 North America - Not otherwise specified 0 48 23 15 10 5 0 50 26 10
2024 Two or more Ethnic or Cultural Origins, Other 23 35 19 19 4 0 0 58 23 35

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 10 33 44 13 0 0 10 57 15
2024 North America 3 8 36 32 20 0 0 11 52 60
2024 North America - Not otherwise specified 0 29 22 33 15 0 0 29 48 10
2024 Two or more Ethnic or Cultural Origins, Other 13 15 29 12 28 0 3 29 41 35

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 7 35 11 36 5 5 0 45 44 15
2024 North America 10 44 22 11 9 4 0 56 21 60
2024 North America - Not otherwise specified 0 32 54 13 0 0 0 32 13 10
2024 Two or more Ethnic or Cultural Origins, Other 27 33 17 4 18 2 0 61 22 35

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 19 16 37 23 5 0 0 35 28 15
2024 North America 6 50 28 8 4 5 0 58 12 60
2024 North America - Not otherwise specified 0 55 30 15 0 0 0 55 15 10
2024 Two or more Ethnic or Cultural Origins, Other 22 41 17 6 14 0 0 63 20 35

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 7 19 19 33 5 17 0 31 45 15
2024 North America 12 29 17 24 10 7 1 45 37 60
2024 North America - Not otherwise specified 0 43 18 30 0 10 0 47 33 10
2024 Two or more Ethnic or Cultural Origins, Other 18 21 23 11 10 14 3 46 26 35

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 19 30 40 0 11 0 22 45 15
2024 North America 8 26 27 24 13 1 0 35 38 60
2024 North America - Not otherwise specified 0 22 49 15 15 0 0 22 29 10
2024 Two or more Ethnic or Cultural Origins, Other 18 28 22 8 19 3 2 49 28 35

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 20 44 18 0 0 0 17 25 75 15
2024 North America 52 27 8 3 2 0 7 57 43 60
2024 North America - Not otherwise specified 62 38 0 0 0 0 0 62 38 10
2024 Two or more Ethnic or Cultural Origins, Other 53 18 16 3 0 0 11 59 41 35

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 34 5 14 23 0 0 25 45 55 15
2024 North America 65 12 5 4 0 0 14 76 24 60
2024 North America - Not otherwise specified 75 12 9 0 0 0 4 78 22 10
2024 Two or more Ethnic or Cultural Origins, Other 60 10 6 7 0 2 16 72 28 35

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 50 28 5 0 0 11 6 60 40 15
2024 North America 61 17 4 4 4 2 8 68 32 60
2024 North America - Not otherwise specified 83 17 0 0 0 0 0 83 17 10
2024 Two or more Ethnic or Cultural Origins, Other 62 9 8 5 6 5 6 70 30 35

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 73 5 0 0 0 0 22 93 7 15
2024 North America 69 13 3 0 2 2 11 79 21 60
2024 North America - Not otherwise specified 63 27 0 0 0 0 10 70 30 10
2024 Two or more Ethnic or Cultural Origins, Other 68 11 2 0 0 0 19 84 16 35

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 58 20 0 0 0 0 22 75 25 15
2024 North America 65 18 4 0 2 2 9 72 28 60
2024 North America - Not otherwise specified 59 31 0 0 0 0 10 65 35 10
2024 Two or more Ethnic or Cultural Origins, Other 55 20 2 5 0 0 19 68 32 35

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 6 15 5 55 7 12 0 23 71 15
2024 North America 7 25 21 17 13 14 4 39 36 60
2024 North America - Not otherwise specified 0 14 38 23 0 15 10 19 30 10
2024 Two or more Ethnic or Cultural Origins, Other 20 39 12 8 13 3 4 64 24 35

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 33 48 14 0 5 0 35 15 15
2024 North America 12 45 17 15 5 5 1 61 21 60
2024 North America - Not otherwise specified 0 53 43 4 0 0 0 53 4 10
2024 Two or more Ethnic or Cultural Origins, Other 32 10 25 12 12 8 0 47 26 35

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 6 41 53 0 0 0 0 47 0 15
2024 North America 18 47 21 6 6 1 0 66 13 60
2024 North America - Not otherwise specified 12 58 19 10 0 0 0 71 10 10
2024 Two or more Ethnic or Cultural Origins, Other 39 29 14 10 8 0 0 68 18 35

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 24 49 27 0 0 0 0 73 0 15
2024 North America 13 57 14 4 4 9 0 77 9 60
2024 North America - Not otherwise specified 14 55 5 14 0 12 0 79 16 10
2024 Two or more Ethnic or Cultural Origins, Other 40 25 14 9 10 2 0 67 19 35

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 24 24 32 8 0 12 0 55 9 15
2024 North America 24 34 30 4 2 6 0 62 6 60
2024 North America - Not otherwise specified 14 58 12 5 0 10 0 80 6 10
2024 Two or more Ethnic or Cultural Origins, Other 22 26 16 6 13 17 0 58 23 35

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 26 44 14 0 0 17 0 84 0 15
2024 North America 26 51 9 2 6 3 2 82 8 60
2024 North America - Not otherwise specified 0 100 0 0 0 0 0 100 0 10
2024 Two or more Ethnic or Cultural Origins, Other 37 25 14 14 5 3 2 65 21 35

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 0 10 5 40 8 37 81 0 15
2024 North America 4 1 9 11 37 2 35 78 8 60
2024 North America - Not otherwise specified 0 0 17 0 27 22 35 62 0 10
2024 Two or more Ethnic or Cultural Origins, Other 4 13 9 13 24 4 33 58 28 35

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 34 32 8 0 20 6 46 11 15
2024 North America 7 29 34 4 2 25 0 47 8 60
2024 North America - Not otherwise specified 9 29 17 0 0 45 0 69 0 10
2024 Two or more Ethnic or Cultural Origins, Other 14 17 21 12 2 21 13 47 21 35

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 22 56 8 14 0 0 0 77 14 15
2024 North America 41 47 6 2 1 2 0 91 3 60
2024 North America - Not otherwise specified 22 73 4 0 0 0 0 96 0 10
2024 Two or more Ethnic or Cultural Origins, Other 47 23 16 13 0 0 0 71 13 35

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 27 17 37 20 0 0 0 43 20 15
2024 North America 29 33 13 17 4 3 0 64 22 60
2024 North America - Not otherwise specified 22 43 20 10 4 0 0 65 15 10
2024 Two or more Ethnic or Cultural Origins, Other 40 28 19 4 9 0 0 68 12 35

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 27 22 43 8 0 0 0 49 8 15
2024 North America 24 44 15 14 3 0 0 68 17 60
2024 North America - Not otherwise specified 22 26 37 10 4 0 0 48 15 10
2024 Two or more Ethnic or Cultural Origins, Other 35 32 14 12 7 0 0 67 19 35
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 15 35 23 7 0 20 0 63 9 15
2024 North America 35 34 12 11 1 7 0 75 13 60
2024 North America - Not otherwise specified 25 61 10 4 0 0 0 86 4 10
2024 Two or more Ethnic or Cultural Origins, Other 50 18 14 5 7 4 3 73 12 35

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Western Europe 0 51 49 15
2024 North America 15 61 25 60
2024 North America - Not otherwise specified 16 59 25 10
2024 Two or more Ethnic or Cultural Origins, Other 30 52 18 35

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Two or more Ethnic or Cultural Origins, Other 31 37 12 0 6 15 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 North America 13 87 60
2024 North America - Not otherwise specified 0 100 10
2024 Two or more Ethnic or Cultural Origins, Other 18 82 35

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 0 45 13 0 42 0 0 23 15
2024 North America 9 19 17 9 3 37 7 49 22 60
2024 North America - Not otherwise specified 0 24 20 0 0 47 9 55 0 10
2024 Two or more Ethnic or Cultural Origins, Other 12 16 16 3 2 37 14 57 11 35

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 11 31 34 8 3 11 1 48 13 60
2024 Two or more Ethnic or Cultural Origins, Other 19 47 10 12 2 10 0 74 15 35
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Western Europe 0 100 15
2024 North America - Not otherwise specified 0 100 10
2024 Two or more Ethnic or Cultural Origins, Other 16 84 35

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 20 28 0 0 53 0 41 0 15
2024 North America - Not otherwise specified 0 24 27 5 0 39 5 43 9 10
2024 Two or more Ethnic or Cultural Origins, Other 16 12 12 10 5 39 5 50 28 35

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 9 45 14 14 2 15 0 64 19 60
2024 Two or more Ethnic or Cultural Origins, Other 26 35 11 14 3 10 0 68 20 35
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 49 39 7 0 0 5 0 51 49 15
2024 North America 60 28 7 2 3 0 0 60 40 60
2024 North America - Not otherwise specified 36 43 15 5 0 0 0 36 64 10
2024 Two or more Ethnic or Cultural Origins, Other 35 50 8 6 0 0 0 35 65 35

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 31 19 37 6 7 0 0 31 69 15
2024 North America 14 18 33 18 17 0 0 14 86 60
2024 North America - Not otherwise specified 10 51 22 4 14 0 0 10 90 10
2024 Two or more Ethnic or Cultural Origins, Other 11 44 22 10 14 0 0 11 89 35

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 25 5 54 10 0 0 6 27 73 15
2024 North America 15 18 44 9 15 0 0 15 85 60
2024 North America - Not otherwise specified 20 28 38 14 0 0 0 20 80 10
2024 Two or more Ethnic or Cultural Origins, Other 23 40 25 11 2 0 0 23 77 35

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 25 19 14 24 12 0 6 27 73 15
2024 North America 9 26 22 17 26 0 0 9 91 60
2024 North America - Not otherwise specified 10 60 0 4 14 12 0 12 88 10
2024 Two or more Ethnic or Cultural Origins, Other 25 14 27 12 21 0 0 25 75 35

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 37 46 0 6 7 5 0 38 62 15
2024 North America 39 29 19 6 5 0 2 40 60 60
2024 North America - Not otherwise specified 48 35 9 9 0 0 0 48 52 10
2024 Two or more Ethnic or Cultural Origins, Other 41 31 5 12 9 0 3 42 58 35

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 41 21 32 0 6 0 0 41 59 15
2024 North America 37 20 24 8 10 1 0 37 63 60
2024 North America - Not otherwise specified 43 22 22 9 4 0 0 43 57 10
2024 Two or more Ethnic or Cultural Origins, Other 35 17 19 22 7 0 0 35 65 35

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 23 13 22 33 5 0 6 24 76 15
2024 North America 15 21 28 15 16 2 2 16 84 60
2024 North America - Not otherwise specified 12 52 32 0 4 0 0 12 88 10
2024 Two or more Ethnic or Cultural Origins, Other 29 35 12 16 8 0 0 29 71 35

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 31 32 24 7 0 6 0 100 15
2024 North America 9 33 35 8 14 0 0 9 91 60
2024 North America - Not otherwise specified 12 47 27 4 9 0 0 12 88 10
2024 Two or more Ethnic or Cultural Origins, Other 22 39 13 12 14 0 0 22 78 35

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 27 6 57 5 0 5 0 28 72 15
2024 North America 15 30 28 12 12 2 0 15 85 60
2024 North America - Not otherwise specified 12 47 27 9 4 0 0 12 88 10
2024 Two or more Ethnic or Cultural Origins, Other 43 24 9 11 14 0 0 43 57 35

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 32 19 29 14 0 0 6 34 66 15
2024 North America 31 42 4 9 14 0 0 31 69 60
2024 North America - Not otherwise specified 48 39 9 0 4 0 0 48 52 10
2024 Two or more Ethnic or Cultural Origins, Other 42 25 8 12 13 0 0 42 58 35

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 42 10 34 14 0 0 0 42 58 15
2024 North America 28 46 11 6 8 0 1 28 72 60
2024 North America - Not otherwise specified 55 30 0 5 4 0 5 58 42 10
2024 Two or more Ethnic or Cultural Origins, Other 49 32 10 0 9 0 0 49 51 35

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 33 14 45 8 0 0 0 33 67 15
2024 North America 14 45 18 12 9 0 0 14 86 60
2024 North America - Not otherwise specified 38 26 27 5 4 0 0 38 62 10
2024 Two or more Ethnic or Cultural Origins, Other 42 27 17 7 4 0 3 43 57 35

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 54 16 14 6 5 5 0 57 43 15
2024 North America 41 36 14 4 2 0 2 42 58 60
2024 North America - Not otherwise specified 60 21 9 0 0 0 10 67 33 10
2024 Two or more Ethnic or Cultural Origins, Other 53 28 8 7 5 0 0 53 47 35

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 43 37 20 0 0 0 0 43 57 15
2024 North America 56 32 11 0 0 0 1 56 44 60
2024 North America - Not otherwise specified 42 45 12 0 0 0 0 42 58 10
2024 Two or more Ethnic or Cultural Origins, Other 56 33 5 6 0 0 0 56 44 35

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 75 14 5 0 0 0 5 79 21 15
2024 North America 74 17 0 0 0 0 9 81 19 60
2024 North America - Not otherwise specified 78 22 0 0 0 0 0 78 22 10
2024 Two or more Ethnic or Cultural Origins, Other 73 15 2 0 0 0 9 81 19 35

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 75 0 5 14 0 0 5 79 21 15
2024 North America 72 12 4 0 2 0 9 79 21 60
2024 North America - Not otherwise specified 88 12 0 0 0 0 0 88 12 10
2024 Two or more Ethnic or Cultural Origins, Other 69 17 4 0 0 0 9 76 24 35

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 86 14 0 0 0 0 0 86 14 15
2024 North America 68 13 10 3 3 0 2 70 30 60
2024 North America - Not otherwise specified 90 0 10 0 0 0 0 90 10 10
2024 Two or more Ethnic or Cultural Origins, Other 64 14 2 6 3 2 10 73 27 35

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 49 20 27 5 0 0 0 49 51 15
2024 North America 50 28 10 4 5 1 2 52 48 60
2024 North America - Not otherwise specified 32 64 4 0 0 0 0 32 68 10
2024 Two or more Ethnic or Cultural Origins, Other 63 26 11 0 0 0 0 63 37 35

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 54 20 21 0 0 0 5 57 43 15
2024 North America 58 18 8 6 8 0 2 59 41 60
2024 North America - Not otherwise specified 56 39 4 0 0 0 0 56 44 10
2024 Two or more Ethnic or Cultural Origins, Other 65 17 5 11 2 0 0 65 35 35

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 61 5 7 8 0 0 18 75 25 15
2024 North America 55 7 4 1 0 0 32 81 19 60
2024 North America - Not otherwise specified 59 15 0 0 0 0 27 80 20 10
2024 Two or more Ethnic or Cultural Origins, Other 62 2 5 0 0 0 31 91 9 35

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 62 11 13 0 0 0 14 72 28 15
2024 North America 65 14 7 2 0 0 12 73 27 60
2024 North America - Not otherwise specified 57 28 5 0 0 0 10 63 37 10
2024 Two or more Ethnic or Cultural Origins, Other 78 7 2 0 0 0 13 89 11 35

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 27 19 16 0 20 0 18 33 67 15
2024 North America 46 17 14 10 11 0 2 47 53 60
2024 North America - Not otherwise specified 41 12 32 10 4 0 0 41 59 10
2024 Two or more Ethnic or Cultural Origins, Other 32 31 12 7 16 0 3 33 67 35

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 51 28 22 0 0 0 0 51 49 15
2024 North America 61 26 10 2 0 0 1 62 38 60
2024 North America - Not otherwise specified 64 36 0 0 0 0 0 64 36 10
2024 Two or more Ethnic or Cultural Origins, Other 62 25 5 0 0 0 7 67 33 35

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 12 24 31 25 7 0 0 37 33 15
2024 North America 7 21 48 18 6 0 0 29 24 60
2024 North America - Not otherwise specified 22 48 12 14 4 0 0 70 18 10
2024 Two or more Ethnic or Cultural Origins, Other 6 33 36 16 10 0 0 39 26 35

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 7 23 28 35 6 0 0 41 31 15
2024 North America 4 27 36 20 14 0 0 34 30 60
2024 North America - Not otherwise specified 0 9 21 24 46 0 0 70 9 10
2024 Two or more Ethnic or Cultural Origins, Other 10 23 30 32 5 0 0 36 34 35

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 0 46 21 33 0 0 0 46 33 15
2024 North America 3 35 36 15 6 4 0 40 22 60
2024 North America - Not otherwise specified 10 46 29 15 0 0 0 56 15 10
2024 Two or more Ethnic or Cultural Origins, Other 12 35 13 23 13 4 0 49 38 35

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Western Europe 6 31 37 22 5 15
2024 North America 7 35 41 15 2 60
2024 North America - Not otherwise specified 12 42 28 18 0 10
2024 Two or more Ethnic or Cultural Origins, Other 6 24 31 35 4 35

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 33 19 36 0 7 5 0 55 8 15
2024 North America 43 31 11 8 4 3 0 76 12 60
2024 North America - Not otherwise specified 22 59 19 0 0 0 0 81 0 10
2024 Two or more Ethnic or Cultural Origins, Other 47 23 16 11 4 0 0 70 14 35

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 27 38 22 0 7 5 0 69 8 15
2024 North America 35 41 0 18 4 2 0 78 22 60
2024 North America - Not otherwise specified 10 81 0 9 0 0 0 91 9 10
2024 Two or more Ethnic or Cultural Origins, Other 39 20 11 10 16 5 0 62 27 35

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 28 53 14 0 0 5 0 85 0 15
2024 North America 39 41 5 9 5 0 0 80 15 60
2024 North America - Not otherwise specified 32 63 0 4 0 0 0 96 4 10
2024 Two or more Ethnic or Cultural Origins, Other 46 25 14 4 11 0 0 71 15 35

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 12 40 43 5 0 0 0 52 5 15
2024 North America 7 53 9 18 13 0 0 60 31 60
2024 North America - Not otherwise specified 0 72 20 9 0 0 0 72 9 10
2024 Two or more Ethnic or Cultural Origins, Other 21 41 19 7 12 0 0 62 19 35

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 North America 27 57 17 0 0 0 0 83 0 10
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Western Europe 11 89 15
2024 North America 12 88 60
2024 North America - Not otherwise specified 0 100 10
2024 Two or more Ethnic or Cultural Origins, Other 2 98 35

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 19 42 19 14 0 0 5 65 15 15
2024 North America 30 49 12 8 0 2 0 80 8 60
2024 North America - Not otherwise specified 32 36 27 0 0 0 4 72 0 10
2024 Two or more Ethnic or Cultural Origins, Other 44 41 8 6 0 0 2 86 6 35
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Western Europe 0 74 15
2024 North America 1 81 60
2024 North America - Not otherwise specified 5 85 10
2024 Two or more Ethnic or Cultural Origins, Other 8 60 35

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Western Europe 44 11 0 0 0 0 45 80 20 15
2024 North America 55 9 1 0 0 0 34 84 16 60
2024 North America - Not otherwise specified 57 10 0 0 0 0 33 85 15 10
2024 Two or more Ethnic or Cultural Origins, Other 56 4 4 0 0 4 32 88 12 35
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