2024 Public Service Employee Survey Results for National Film Board of Canada by Question 107. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 55 3 7 6 0 0 84 13 55
2024 Does not provide services to public 36 48 4 8 2 1 0 86 10 140
2022 Provides services to public 37 44 6 11 2 0 0 81 13 85
2022 Does not provide services to public 37 51 3 9 1 0 0 87 10 175
2020 Provides services to public 38 50 3 6 3 0 0 88 9 85
2020 Does not provide services to public 44 45 3 7 1 0 0 89 8 215

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 20 7 20 5 0 0 68 25 55
2024 Does not provide services to public 49 32 10 3 5 0 1 82 8 140

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 22 8 17 9 0 0 66 26 55
2024 Does not provide services to public 43 29 11 9 7 0 1 73 17 140

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 33 41 10 13 2 0 1 75 15 55
2024 Does not provide services to public 41 37 9 8 4 0 0 79 12 140
2022 Provides services to public 51 31 6 10 2 0 0 82 12 85
2022 Does not provide services to public 48 36 6 8 1 0 1 85 9 175
2020 Provides services to public 43 31 11 11 2 0 2 76 13 85
2020 Does not provide services to public 33 43 13 8 3 0 0 76 11 220
2019 Provides services to public 33 34 16 12 5 0 0 67 17 65
2019 Does not provide services to public 31 39 11 13 5 0 0 71 18 110

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 36 11 20 12 0 0 56 32 55
2024 Does not provide services to public 21 42 18 11 8 0 1 64 19 140
2022 Provides services to public 20 23 24 20 12 0 1 43 33 85
2022 Does not provide services to public 18 45 17 12 8 0 0 63 20 175
2020 Provides services to public 24 38 15 16 4 0 4 64 20 85
2020 Does not provide services to public 22 39 14 18 4 1 2 63 22 215
2019 Provides services to public 4 36 18 28 14 0 0 40 42 65
2019 Does not provide services to public 13 38 8 30 10 0 0 51 40 110

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 44 16 10 3 0 0 71 13 55
2024 Does not provide services to public 32 36 16 10 5 0 1 68 16 140
2022 Provides services to public 35 39 17 6 3 0 0 74 9 85
2022 Does not provide services to public 35 46 9 7 1 0 1 83 8 175
2020 Provides services to public 40 32 17 8 1 0 2 74 9 85
2020 Does not provide services to public 39 42 12 6 0 0 0 81 7 215
2019 Provides services to public 28 36 14 17 4 0 1 64 22 65
2019 Does not provide services to public 27 50 13 9 1 0 0 76 11 110

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 40 14 17 3 0 0 66 20 55
2024 Does not provide services to public 33 27 18 9 12 0 0 61 21 140
2022 Provides services to public 33 43 12 2 9 1 0 77 11 85
2022 Does not provide services to public 36 35 14 11 3 1 0 72 14 175
2020 Provides services to public 32 45 11 7 5 0 0 77 12 85
2020 Does not provide services to public 44 39 9 5 2 0 1 83 7 215
2019 Provides services to public 20 41 14 12 12 0 0 62 24 65
2019 Does not provide services to public 26 40 16 16 2 0 0 66 18 110

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 39 18 6 0 0 0 76 6 55
2024 Does not provide services to public 30 47 9 8 6 0 0 77 14 140
2022 Provides services to public 34 44 13 7 3 0 0 78 10 85
2022 Does not provide services to public 37 44 9 6 3 0 0 81 10 175
2020 Provides services to public 45 36 8 7 4 0 0 81 10 85
2020 Does not provide services to public 46 40 10 3 2 0 0 86 5 215
2019 Provides services to public 36 32 17 9 6 0 0 68 15 65
2019 Does not provide services to public 19 50 12 15 5 0 0 68 20 110

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 35 16 15 11 0 0 58 26 55
2024 Does not provide services to public 23 33 16 17 11 0 0 56 29 140
2022 Provides services to public 27 35 19 14 5 0 0 62 18 85
2022 Does not provide services to public 28 38 19 9 7 0 0 65 16 175
2020 Provides services to public 27 35 14 18 6 0 0 62 24 85
2020 Does not provide services to public 31 44 13 9 3 0 0 75 13 220
2019 Provides services to public 25 33 18 9 15 0 0 58 24 65
2019 Does not provide services to public 19 44 15 10 11 0 0 63 21 110

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 24 15 29 10 0 0 46 39 55
2024 Does not provide services to public 24 35 18 15 8 0 0 59 23 140
2022 Provides services to public 19 53 11 12 5 0 0 73 16 85
2022 Does not provide services to public 21 53 12 11 3 0 0 74 14 175
2020 Provides services to public 20 41 16 17 5 0 1 61 22 85
2020 Does not provide services to public 28 47 16 7 2 0 0 75 9 215
2019 Provides services to public 24 39 9 23 6 0 0 63 28 65
2019 Does not provide services to public 15 47 21 16 1 0 0 62 17 110

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 37 14 10 9 0 1 67 19 55
2024 Does not provide services to public 38 33 14 7 6 1 0 72 14 140
2022 Provides services to public 43 37 7 12 1 0 0 80 13 85
2022 Does not provide services to public 37 45 11 3 3 0 1 83 6 175
2020 Provides services to public 39 39 13 6 3 0 0 78 9 85
2020 Does not provide services to public 44 43 8 3 2 0 0 87 5 215
2019 Provides services to public 29 38 17 12 4 0 0 67 16 65
2019 Does not provide services to public 33 51 11 5 1 0 0 83 6 110

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 38 18 13 11 0 0 59 23 55
2024 Does not provide services to public 25 39 13 15 8 0 0 63 24 140
2022 Provides services to public 20 45 16 12 8 0 0 64 20 85
2022 Does not provide services to public 31 38 15 13 4 0 0 68 17 175
2020 Provides services to public 23 42 9 18 8 0 0 65 26 85
2020 Does not provide services to public 31 45 13 8 3 0 0 76 11 220
2019 Provides services to public 21 32 24 8 15 0 0 53 23 65
2019 Does not provide services to public 21 44 13 12 10 0 0 65 22 110

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 39 11 1 0 0 0 88 1 55
2024 Does not provide services to public 44 45 7 2 2 0 0 89 4 140
2022 Provides services to public 52 36 10 1 1 0 0 88 2 85
2022 Does not provide services to public 44 40 13 1 2 0 0 84 3 175
2020 Provides services to public 52 36 3 8 1 0 0 88 9 85
2020 Does not provide services to public 52 42 5 1 1 0 0 93 2 210
2019 Provides services to public 45 39 11 1 4 0 0 84 6 65
2019 Does not provide services to public 41 41 13 4 1 0 0 82 6 110

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 28 27 11 12 0 0 50 23 55
2024 Does not provide services to public 23 40 16 9 12 0 0 64 20 140
2022 Provides services to public 24 41 16 11 8 0 0 65 19 85
2022 Does not provide services to public 31 38 11 16 4 0 1 69 20 175
2020 Provides services to public 33 33 16 12 7 0 0 66 18 85
2020 Does not provide services to public 30 44 14 8 4 0 0 74 12 220
2019 Provides services to public 18 40 12 14 17 0 0 58 30 65
2019 Does not provide services to public 14 46 13 16 11 0 0 61 26 110

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 29 25 8 7 0 0 60 16 55
2024 Does not provide services to public 26 33 24 9 8 0 1 59 17 140
2022 Provides services to public 34 35 14 11 5 0 1 70 15 85
2022 Does not provide services to public 35 37 11 11 5 0 1 73 16 175
2020 Provides services to public 34 39 7 17 4 0 0 72 21 85
2020 Does not provide services to public 37 38 15 8 3 0 0 74 11 220
2019 Provides services to public 21 34 19 9 17 0 0 55 26 65
2019 Does not provide services to public 17 42 21 7 12 0 0 60 19 110

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 43 24 15 1 0 0 60 16 55
2024 Does not provide services to public 27 38 12 11 10 0 1 67 21 140
2022 Provides services to public 20 44 15 14 7 0 0 64 21 85
2022 Does not provide services to public 31 40 13 14 3 0 0 71 17 175
2020 Provides services to public 19 49 10 17 6 0 0 68 22 85
2020 Does not provide services to public 26 46 18 8 2 0 0 72 10 215
2019 Provides services to public 13 35 20 16 16 0 0 48 33 65
2019 Does not provide services to public 10 44 20 16 7 0 2 56 24 110

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 39 15 3 0 0 0 82 3 55
2024 Does not provide services to public 38 39 13 3 5 2 0 79 8 140
2022 Provides services to public 46 35 15 1 2 0 0 82 3 85
2022 Does not provide services to public 42 43 10 3 2 0 0 85 5 175
2020 Provides services to public 41 46 6 5 2 0 0 87 7 85
2020 Does not provide services to public 45 44 8 1 1 0 0 89 2 220
2019 Provides services to public 40 38 12 5 3 1 2 80 8 65
2019 Does not provide services to public 28 47 15 10 1 0 0 74 11 110

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 32 17 15 7 0 0 61 22 55
2024 Does not provide services to public 37 31 17 9 6 0 0 68 16 140
2022 Provides services to public 29 29 22 12 8 0 2 58 20 85
2022 Does not provide services to public 33 37 13 8 7 0 1 71 16 175
2020 Provides services to public 28 24 24 19 6 0 0 51 25 85
2020 Does not provide services to public 36 35 15 9 4 0 0 71 14 215
2019 Provides services to public 18 41 18 15 8 0 0 60 23 65
2019 Does not provide services to public 29 37 18 11 5 0 0 66 16 110

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 10 24 39 19 8 0 0 27 34 55
2024 Does not provide services to public 11 20 41 23 4 0 1 27 31 140
2022 Provides services to public 12 26 30 23 6 0 3 30 39 85
2022 Does not provide services to public 5 29 38 21 4 1 2 26 35 175
2020 Provides services to public 12 20 45 17 6 0 1 23 32 85
2020 Does not provide services to public 7 22 41 20 7 0 2 28 31 215
2019 Provides services to public 9 46 29 16 0 0 1 16 55 65
2019 Does not provide services to public 16 30 40 6 6 0 1 12 47 110

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 16 32 26 14 8 3 0 23 49 55
2024 Does not provide services to public 19 24 30 20 6 0 1 26 44 140
2022 Provides services to public 16 32 25 15 8 1 4 24 50 85
2022 Does not provide services to public 12 29 37 16 4 1 2 20 42 175
2020 Provides services to public 20 30 32 13 2 0 2 16 51 85
2020 Does not provide services to public 14 32 28 19 5 1 1 25 46 215
2019 Provides services to public 35 38 23 3 0 0 1 3 74 65
2019 Does not provide services to public 36 32 21 6 1 3 1 7 71 110

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 2 25 42 23 5 0 3 29 28 55
2024 Does not provide services to public 9 17 40 21 11 0 1 32 27 140
2022 Provides services to public 7 14 43 23 9 0 4 33 22 85
2022 Does not provide services to public 8 16 37 32 6 0 1 39 24 175
2020 Provides services to public 10 17 42 22 8 0 1 30 28 85
2020 Does not provide services to public 4 14 43 28 9 0 1 37 19 220
2019 Provides services to public 11 24 39 24 1 0 1 26 35 65
2019 Does not provide services to public 11 23 37 25 4 0 0 29 34 110

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 15 28 13 11 0 0 23 49 55
2024 Does not provide services to public 24 19 26 15 10 0 5 27 45 140
2022 Provides services to public 24 29 19 18 8 0 2 26 54 85
2022 Does not provide services to public 14 25 26 25 8 1 3 34 40 175
2020 Provides services to public 16 35 21 22 7 0 0 28 50 85
2020 Does not provide services to public 8 19 41 19 9 0 2 29 28 220
2019 Provides services to public 32 19 33 8 8 0 0 16 51 65
2019 Does not provide services to public 19 40 19 11 9 1 1 20 61 110

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 1 12 37 32 14 0 3 48 14 55
2024 Does not provide services to public 9 16 22 31 17 3 3 51 26 140
2022 Provides services to public 5 18 28 23 15 1 9 43 25 80
2022 Does not provide services to public 5 11 28 26 20 4 7 51 18 175
2020 Provides services to public 4 14 18 38 22 1 4 63 19 85
2020 Does not provide services to public 3 7 24 33 29 2 2 64 11 210
2019 Provides services to public 7 20 33 22 13 2 2 37 29 65
2019 Does not provide services to public 14 17 23 22 17 5 2 42 33 110

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 21 33 18 7 3 0 26 40 55
2024 Does not provide services to public 19 26 36 13 6 1 0 19 45 140
2022 Provides services to public 18 25 32 16 5 2 1 22 45 80
2022 Does not provide services to public 12 33 33 13 7 0 2 21 46 175
2020 Provides services to public 22 23 36 12 4 3 0 16 47 85
2020 Does not provide services to public 14 23 37 14 8 0 2 23 39 220
2019 Provides services to public 29 23 33 14 0 1 1 14 53 65
2019 Does not provide services to public 29 34 22 9 2 1 2 12 65 110

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 4 13 31 27 24 0 1 51 17 55
2024 Does not provide services to public 3 11 31 34 19 0 2 54 14 140
2022 Provides services to public 4 13 31 29 19 0 3 50 18 85
2022 Does not provide services to public 2 10 34 32 18 1 3 53 12 175
2020 Provides services to public 1 16 37 32 13 0 1 45 17 85
2020 Does not provide services to public 4 7 33 37 17 0 2 56 11 220
2019 Provides services to public 16 32 34 18 0 0 1 18 48 65
2019 Does not provide services to public 11 20 35 22 9 2 0 32 32 110
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 20 27 20 6 2 3 45 27 55
2024 Does not provide services to public 17 30 23 13 8 6 3 52 23 140
2022 Provides services to public 11 36 18 18 10 5 1 51 29 85
2022 Does not provide services to public 18 40 19 11 7 3 1 61 19 175
2020 Provides services to public 18 37 15 18 9 3 0 57 28 85
2020 Does not provide services to public 22 40 23 8 3 3 1 65 11 220
2019 Provides services to public 7 32 22 18 13 2 5 42 34 65
2019 Does not provide services to public 18 33 25 12 10 0 3 52 23 110

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 29 18 15 2 0 0 65 18 55
2024 Does not provide services to public 38 42 8 7 5 0 0 80 12 140
2022 Provides services to public 34 40 13 9 5 0 0 74 13 85
2022 Does not provide services to public 39 37 13 7 4 0 0 76 11 175
2020 Provides services to public 40 31 7 13 7 1 0 72 21 85
2020 Does not provide services to public 48 36 8 4 3 0 0 84 7 220
2019 Provides services to public 35 33 11 5 13 2 0 70 19 65
2019 Does not provide services to public 32 36 18 12 2 0 0 68 14 110

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 46 11 5 2 0 0 82 7 55
2024 Does not provide services to public 43 42 6 6 2 1 0 86 8 140
2022 Provides services to public 31 50 7 10 2 0 0 81 12 85
2022 Does not provide services to public 43 43 6 5 3 0 0 86 8 175
2020 Provides services to public 33 42 9 12 4 0 0 75 16 85
2020 Does not provide services to public 50 42 5 3 1 0 0 92 3 215
2019 Provides services to public 36 42 9 6 6 0 0 78 13 65
2019 Does not provide services to public 37 38 14 10 1 0 0 75 11 110

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 43 16 9 2 3 0 72 12 55
2024 Does not provide services to public 32 51 6 6 4 0 0 84 10 140
2022 Provides services to public 29 53 9 6 3 0 0 82 9 85
2022 Does not provide services to public 38 42 11 7 1 1 0 81 8 175
2020 Provides services to public 35 41 13 9 2 0 0 76 11 85
2020 Does not provide services to public 40 47 12 1 0 0 0 87 2 215
2019 Provides services to public 28 47 13 7 4 1 1 76 11 65
2019 Does not provide services to public 31 43 17 7 3 0 0 74 9 110

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 35 14 4 5 11 6 72 11 55
2024 Does not provide services to public 26 46 6 8 4 6 4 80 13 140
2022 Provides services to public 33 38 10 12 5 1 1 72 17 85
2022 Does not provide services to public 28 48 6 8 4 2 3 81 12 175

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 25 13 10 11 10 6 60 25 55
2024 Does not provide services to public 24 42 9 10 4 6 4 74 16 140
2022 Provides services to public 35 31 13 10 9 1 1 67 19 80
2022 Does not provide services to public 27 44 11 8 5 3 2 75 14 175
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 17 23 6 6 8 0 62 13 55
2024 Does not provide services to public 40 38 11 4 3 0 2 81 8 140
2022 Provides services to public 40 34 22 2 0 0 2 75 2 85
2022 Does not provide services to public 44 33 13 4 1 0 4 81 6 175
2020 Provides services to public 54 27 11 5 2 1 1 82 7 85
2020 Does not provide services to public 57 28 13 1 0 0 1 86 1 215
2019 Provides services to public 39 35 11 4 8 0 3 76 12 65
2019 Does not provide services to public 40 35 10 5 4 0 6 80 10 110

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 29 15 15 7 5 1 60 24 55
2024 Does not provide services to public 29 38 15 11 6 1 1 67 18 140
2022 Provides services to public 25 43 21 10 2 0 0 68 12 85
2022 Does not provide services to public 33 36 18 8 4 1 1 69 12 175
2020 Provides services to public 35 33 16 11 4 2 0 69 15 85
2020 Does not provide services to public 46 31 16 6 1 1 0 77 7 220
2019 Provides services to public 35 27 14 15 9 0 0 62 24 65
2019 Does not provide services to public 28 35 15 17 4 0 0 64 21 110

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 25 13 15 12 5 0 57 29 55
2024 Does not provide services to public 35 31 15 6 9 3 2 69 16 140
2022 Provides services to public 31 24 24 18 2 1 0 56 20 85
2022 Does not provide services to public 35 30 17 7 5 1 4 69 13 175
2020 Provides services to public 39 24 13 13 7 2 2 65 21 85
2020 Does not provide services to public 42 34 16 4 3 0 0 77 7 220

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 29 11 18 9 5 0 60 28 55
2024 Does not provide services to public 36 39 7 8 9 0 0 76 17 140
2022 Provides services to public 33 48 13 6 0 0 0 81 6 85
2022 Does not provide services to public 37 42 10 8 3 0 0 78 12 175
2020 Provides services to public 41 31 13 13 2 1 0 72 15 85
2020 Does not provide services to public 49 34 9 6 2 0 0 83 7 220
2019 Provides services to public 38 32 5 11 14 0 0 70 25 65
2019 Does not provide services to public 29 41 15 12 3 0 0 70 15 110

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 34 7 7 7 1 0 79 14 55
2024 Does not provide services to public 41 39 9 2 4 3 1 84 6 140
2022 Provides services to public 48 35 10 0 2 3 1 87 2 85
2022 Does not provide services to public 52 33 6 4 3 1 1 87 7 175

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 33 26 14 13 9 5 0 62 23 55
2024 Does not provide services to public 41 30 11 7 9 2 0 73 16 140
2022 Provides services to public 33 45 11 7 3 0 0 78 10 85
2022 Does not provide services to public 47 32 10 7 4 0 1 79 11 175
2020 Provides services to public 47 26 12 11 3 1 0 74 14 85
2020 Does not provide services to public 60 29 8 3 1 0 0 89 3 220
2019 Provides services to public 44 23 13 8 13 0 0 67 21 65
2019 Does not provide services to public 33 38 8 18 3 0 0 71 21 110

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 72 24 2 2 0 0 0 95 2 55
2024 Does not provide services to public 72 23 1 1 0 0 3 97 2 140
2022 Provides services to public 77 19 0 2 1 0 0 97 3 85
2022 Does not provide services to public 76 16 3 2 1 0 1 93 4 175
2019 Provides services to public 85 7 1 0 7 0 0 92 7 65
2019 Does not provide services to public 73 21 6 0 1 0 0 94 1 110
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 11 17 29 18 17 8 0 31 38 55
2024 Does not provide services to public 11 32 26 12 13 6 0 46 27 140
2022 Provides services to public 20 34 26 8 7 5 0 57 17 85
2022 Does not provide services to public 19 40 20 9 6 5 1 62 16 175
2020 Provides services to public 18 35 17 19 7 3 1 55 27 85
2020 Does not provide services to public 21 38 25 10 3 4 0 61 14 220
2019 Provides services to public 13 20 17 30 20 0 0 33 51 65
2019 Does not provide services to public 13 21 26 21 14 5 0 35 37 110

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 14 26 28 20 3 0 23 50 55
2024 Does not provide services to public 9 20 31 21 17 2 0 30 39 140
2022 Provides services to public 17 29 24 22 8 0 0 45 30 85
2022 Does not provide services to public 21 35 21 13 8 3 0 57 21 175
2020 Provides services to public 15 23 21 20 19 2 0 38 40 85
2020 Does not provide services to public 16 31 28 17 8 1 0 47 25 215
2019 Provides services to public 5 18 13 33 31 0 0 23 64 65
2019 Does not provide services to public 8 13 17 35 26 0 0 21 61 110

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 14 28 25 25 0 0 22 50 55
2024 Does not provide services to public 9 17 29 22 17 7 0 28 41 140
2022 Provides services to public 12 27 28 27 5 1 0 40 32 85
2022 Does not provide services to public 14 28 29 15 9 5 0 44 25 175
2020 Provides services to public 8 29 21 20 20 1 1 37 41 85
2020 Does not provide services to public 10 32 29 20 8 1 0 42 29 220
2019 Provides services to public 5 5 24 34 32 1 0 10 66 65
2019 Does not provide services to public 4 12 17 28 37 3 0 16 66 110

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 13 19 22 34 0 0 25 56 55
2024 Does not provide services to public 5 20 27 27 21 0 0 25 48 140
2022 Provides services to public 9 31 25 24 11 0 0 40 35 85
2022 Does not provide services to public 15 34 26 15 9 2 0 50 24 175
2020 Provides services to public 8 32 21 20 17 2 0 41 38 85
2020 Does not provide services to public 15 34 23 21 7 1 0 49 28 220
2019 Provides services to public 1 7 13 42 35 1 0 8 78 65
2019 Does not provide services to public 5 13 16 42 24 0 0 18 66 110

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 63 29 5 0 2 0 0 92 2 55
2024 Does not provide services to public 57 29 11 0 1 1 1 88 1 140
2022 Provides services to public 62 18 12 1 1 3 3 85 2 85
2022 Does not provide services to public 67 24 4 1 2 0 2 93 3 175
2020 Provides services to public 66 26 5 2 1 0 1 93 3 85
2020 Does not provide services to public 71 19 5 3 1 0 0 91 4 220
2019 Provides services to public 62 25 4 4 4 0 1 88 9 65
2019 Does not provide services to public 65 19 9 1 3 1 2 87 4 110
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 7 43 15 25 8 1 0 51 33 55
2024 Does not provide services to public 11 35 24 19 10 0 0 47 29 140
2022 Provides services to public 24 33 20 19 3 1 0 58 22 85
2022 Does not provide services to public 17 47 19 11 4 1 0 65 16 175
2020 Provides services to public 8 50 18 20 5 0 0 57 25 85
2020 Does not provide services to public 17 47 21 12 3 0 0 64 15 220
2019 Provides services to public 5 27 28 24 16 0 0 32 39 65
2019 Does not provide services to public 11 28 28 21 11 0 0 39 32 110

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 4 15 16 38 25 1 0 20 64 55
2024 Does not provide services to public 4 13 33 20 29 0 1 18 49 140
2022 Provides services to public 9 24 25 28 13 1 0 34 41 85
2022 Does not provide services to public 9 32 27 20 12 1 0 41 32 175
2020 Provides services to public 8 28 31 21 11 1 0 36 33 85
2020 Does not provide services to public 10 30 34 18 8 2 0 41 25 215
2019 Provides services to public 7 6 17 33 38 0 0 12 71 65
2019 Does not provide services to public 5 10 24 41 21 0 0 14 62 110

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 32 20 19 12 3 0 47 32 55
2024 Does not provide services to public 15 36 22 10 14 3 0 52 25 140
2022 Provides services to public 22 39 13 16 9 0 0 62 25 85
2022 Does not provide services to public 17 40 21 13 7 1 1 58 21 175
2020 Provides services to public 15 40 15 19 8 3 0 57 28 85
2020 Does not provide services to public 23 46 17 9 4 1 0 70 13 220
2019 Provides services to public 10 36 18 21 14 0 0 47 35 65
2019 Does not provide services to public 18 39 17 12 11 2 0 59 23 110

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 45 21 11 6 4 0 60 18 55
2024 Does not provide services to public 12 36 30 9 10 2 0 49 20 140
2022 Provides services to public 19 44 21 10 5 0 1 64 15 85
2022 Does not provide services to public 17 49 23 5 7 0 0 65 12 175
2020 Provides services to public 16 41 27 14 2 0 1 57 16 85
2020 Does not provide services to public 25 46 18 9 1 0 0 71 10 215
2019 Provides services to public 15 28 21 27 9 0 0 43 36 65
2019 Does not provide services to public 14 38 29 15 4 0 0 52 18 110

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 11 21 19 24 19 5 0 34 46 55
2024 Does not provide services to public 10 25 21 18 14 10 2 40 36 140
2022 Provides services to public 15 29 17 14 14 9 2 49 32 85
2022 Does not provide services to public 11 35 21 13 10 6 4 51 25 175
2020 Provides services to public 14 34 18 13 12 8 0 52 28 85
2020 Does not provide services to public 17 32 21 14 5 7 3 55 21 220
2019 Provides services to public 12 7 28 31 15 6 1 20 50 65
2019 Does not provide services to public 13 23 27 20 9 7 1 39 32 110

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 18 23 25 20 6 0 28 48 55
2024 Does not provide services to public 11 21 31 16 18 2 1 33 36 140
2022 Provides services to public 8 24 24 22 17 6 0 34 40 85
2022 Does not provide services to public 9 27 22 23 14 4 1 38 38 175
2020 Provides services to public 8 22 28 14 25 3 0 31 40 85
2020 Does not provide services to public 11 22 29 23 11 2 1 35 35 220
2019 Provides services to public 5 9 36 18 30 2 0 14 49 65
2019 Does not provide services to public 2 14 23 38 21 3 0 16 60 110

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 25 9 1 8 0 6 53 47 55
2024 Does not provide services to public 47 23 14 3 1 0 11 53 47 140
2022 Provides services to public 56 17 11 3 2 3 7 85
2022 Does not provide services to public 44 27 12 5 2 3 6 175
2020 Provides services to public 53 22 12 2 4 2 4 85
2020 Does not provide services to public 59 21 11 4 2 1 4 220
2019 Provides services to public 47 25 17 1 7 0 3 65
2019 Does not provide services to public 48 20 16 1 3 1 11 110

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 58 5 7 11 1 1 16 70 30 55
2024 Does not provide services to public 60 11 5 3 0 2 19 76 24 140

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 61 17 4 1 4 5 8 70 30 55
2024 Does not provide services to public 60 12 5 3 5 7 8 71 29 140
2022 Provides services to public 57 14 7 5 3 5 8 85
2022 Does not provide services to public 63 13 8 3 2 4 6 175
2020 Provides services to public 63 9 3 5 6 7 7 85
2020 Does not provide services to public 72 13 3 0 1 6 5 220
2019 Provides services to public 66 10 2 6 2 9 5 65
2019 Does not provide services to public 62 12 3 5 0 6 12 110

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 82 5 0 0 0 2 11 95 5 55
2024 Does not provide services to public 62 12 3 0 1 4 18 79 21 140

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 71 16 0 0 0 2 11 82 18 55
2024 Does not provide services to public 58 15 4 2 3 4 14 71 29 140

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 6 25 9 21 25 10 4 36 53 55
2024 Does not provide services to public 9 26 19 21 14 7 5 39 40 140
2022 Provides services to public 8 30 20 18 21 0 4 39 40 85
2022 Does not provide services to public 17 29 13 15 18 4 3 50 36 175
2020 Provides services to public 7 28 21 13 28 0 4 36 43 85
2020 Does not provide services to public 9 22 25 23 15 2 4 33 40 220
2019 Provides services to public 6 14 25 14 36 6 0 20 53 65
2019 Does not provide services to public 2 18 21 24 32 1 2 20 58 110

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 34 24 13 8 1 1 53 22 55
2024 Does not provide services to public 13 34 22 13 10 7 1 51 25 140
2022 Provides services to public 16 41 15 21 3 5 0 60 25 85
2022 Does not provide services to public 18 45 18 11 5 3 0 65 16 175
2020 Provides services to public 13 42 18 18 4 4 1 58 23 85
2020 Does not provide services to public 18 44 26 8 1 3 0 63 10 220
2019 Provides services to public 12 34 15 19 15 5 1 49 36 65
2019 Does not provide services to public 12 27 29 24 5 3 0 40 30 110

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 39 30 9 4 1 0 57 13 55
2024 Does not provide services to public 20 40 16 12 10 1 0 61 23 140
2022 Provides services to public 22 42 18 10 6 2 0 65 16 85
2022 Does not provide services to public 23 51 15 6 4 1 0 75 10 175
2020 Provides services to public 19 44 18 13 6 0 0 63 19 85
2020 Does not provide services to public 25 48 18 7 2 0 0 73 9 220
2019 Provides services to public 15 49 9 14 12 2 0 65 26 65
2019 Does not provide services to public 25 44 20 5 6 1 0 69 11 110

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 47 13 11 11 3 0 64 23 55
2024 Does not provide services to public 27 39 14 8 5 8 0 71 14 140
2022 Provides services to public 21 47 15 7 6 4 0 70 14 85
2022 Does not provide services to public 27 51 9 8 2 3 0 80 10 175
2020 Provides services to public 16 48 15 9 10 3 0 66 19 85
2020 Does not provide services to public 28 40 20 8 3 1 0 69 10 220
2019 Provides services to public 22 34 18 15 7 4 0 58 23 65
2019 Does not provide services to public 30 48 11 4 3 2 0 80 8 110

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 28 30 14 2 6 0 51 17 55
2024 Does not provide services to public 22 28 23 7 6 13 0 57 15 140
2022 Provides services to public 26 26 34 10 4 0 0 53 13 85
2022 Does not provide services to public 21 42 26 8 3 1 0 63 10 175
2020 Provides services to public 15 60 10 8 8 0 0 75 15 85
2020 Does not provide services to public 33 44 13 6 4 0 0 78 10 215

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 50 12 7 5 8 1 74 13 55
2024 Does not provide services to public 28 40 11 7 6 4 4 74 14 140
2022 Provides services to public 32 39 12 9 5 1 2 74 14 85
2022 Does not provide services to public 30 51 7 4 3 2 3 85 8 175
2020 Provides services to public 36 44 5 9 4 2 1 81 13 85
2020 Does not provide services to public 41 43 8 2 2 3 1 87 4 220

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 7 3 13 11 28 10 28 63 15 55
2024 Does not provide services to public 4 8 10 10 32 6 30 66 19 140
2022 Provides services to public 7 7 12 16 25 7 26 61 21 85
2022 Does not provide services to public 4 6 10 16 30 4 31 69 16 175

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 35 29 4 2 20 1 55 8 55
2024 Does not provide services to public 7 19 30 7 5 28 5 38 18 140
2022 Provides services to public 17 36 27 5 6 10 0 58 12 85
2022 Does not provide services to public 10 33 26 12 3 16 1 51 18 175

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 34 12 12 2 1 0 73 15 55
2024 Does not provide services to public 35 41 12 8 3 1 0 77 11 140
2022 Provides services to public 39 43 12 2 3 0 0 82 6 85
2022 Does not provide services to public 41 44 7 6 2 0 0 86 8 175
2020 Provides services to public 33 51 7 7 2 0 0 84 9 85
2020 Does not provide services to public 44 46 8 2 0 0 0 90 2 220
2019 Provides services to public 26 54 9 3 8 0 0 80 11 65
2019 Does not provide services to public 29 50 13 8 0 0 0 79 8 110

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 28 24 18 5 0 0 53 23 55
2024 Does not provide services to public 28 31 15 16 9 1 0 60 24 140
2022 Provides services to public 24 43 17 8 6 1 0 69 15 85
2022 Does not provide services to public 32 34 17 13 4 0 0 66 16 175
2020 Provides services to public 21 41 18 14 5 0 0 63 19 85
2020 Does not provide services to public 31 40 19 6 3 1 0 72 10 220
2019 Provides services to public 17 25 31 13 14 0 0 42 27 65
2019 Does not provide services to public 13 27 31 23 7 0 0 39 30 110

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 36 20 15 3 0 0 61 19 55
2024 Does not provide services to public 25 31 16 19 9 0 0 56 27 140
2022 Provides services to public 24 42 16 11 6 0 0 66 17 85
2022 Does not provide services to public 33 37 15 12 4 0 0 69 16 175
2020 Provides services to public 18 44 18 14 6 0 0 62 20 85
2020 Does not provide services to public 29 42 18 10 2 0 0 70 12 220
2019 Provides services to public 12 40 19 11 18 0 0 52 29 65
2019 Does not provide services to public 10 31 31 25 3 0 0 41 28 110
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 26 23 15 3 5 0 57 19 55
2024 Does not provide services to public 37 25 12 10 6 6 2 68 18 140
2022 Provides services to public 37 24 12 10 7 3 6 68 19 85
2022 Does not provide services to public 38 31 16 4 7 4 0 72 11 175
2020 Provides services to public 32 32 22 4 6 4 1 67 10 85
2020 Does not provide services to public 43 32 16 3 2 3 0 78 5 220
2019 Provides services to public 34 33 12 9 7 4 0 70 17 65
2019 Does not provide services to public 22 29 19 19 8 3 0 52 27 110

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Provides services to public 15 46 38 55
2024 Does not provide services to public 22 52 25 140
2022 Provides services to public 28 45 27 85
2022 Does not provide services to public 21 49 30 175
2020 Provides services to public 17 50 33 85
2020 Does not provide services to public 12 61 27 220
2019 Provides services to public 15 54 31 65
2019 Does not provide services to public 23 45 33 110

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Does not provide services to public 32 25 9 13 4 16 30
2022 Provides services to public 43 22 9 18 0 8 25
2022 Does not provide services to public 23 32 19 17 4 5 35
2020 Provides services to public 28 21 16 11 13 11 15
2020 Does not provide services to public 36 26 6 9 13 10 25
2019 Provides services to public 60 12 7 17 0 5 10
2019 Does not provide services to public 20 9 19 41 0 11 20
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 15 85 140
2022 Provides services to public 18 82 85
2022 Does not provide services to public 14 86 175
2020 Provides services to public 10 90 85
2020 Does not provide services to public 5 95 215
2019 Provides services to public 13 87 65
2019 Does not provide services to public 8 92 110

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 39 61 20
2022 Provides services to public 67 33 15
2022 Does not provide services to public 54 46 25

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 65 35 20
2022 Provides services to public 31 69 15
2022 Does not provide services to public 33 67 25

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 15
2022 Does not provide services to public 11 89 25

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 20
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 25

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 12 88 25

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 20
2022 Provides services to public 6 94 15
2022 Does not provide services to public 4 96 25

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 20
2022 Provides services to public 13 87 15
2022 Does not provide services to public 5 95 25

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 44 56 20
2022 Provides services to public 68 32 15
2022 Does not provide services to public 37 63 25

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 54 46 20
2022 Provides services to public 34 66 15
2022 Does not provide services to public 48 52 25

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 71 29 20
2022 Provides services to public 53 47 15
2022 Does not provide services to public 31 69 25

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 34 66 20
2022 Provides services to public 33 67 15
2022 Does not provide services to public 43 57 25

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 42 58 20
2022 Provides services to public 53 47 15
2022 Does not provide services to public 47 53 25

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 62 38 20
2022 Provides services to public 66 34 15
2022 Does not provide services to public 55 45 25

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 23 77 20
2022 Provides services to public 19 81 15
2022 Does not provide services to public 23 77 25

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 20
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 25

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 6 94 15
2022 Does not provide services to public 0 100 25

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 20 80 15
2022 Does not provide services to public 17 83 25

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 69 31 20
2022 Provides services to public 25 75 15
2022 Does not provide services to public 45 55 25

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 26 74 15
2022 Does not provide services to public 3 97 25

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 31 69 15
2022 Does not provide services to public 11 89 25

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 49 51 20
2022 Provides services to public 68 32 15
2022 Does not provide services to public 53 47 25

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 26 74 20
2022 Provides services to public 31 69 15
2022 Does not provide services to public 35 65 25

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 32 68 20
2022 Provides services to public 39 61 15
2022 Does not provide services to public 27 73 25

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 31 69 20
2022 Provides services to public 18 82 15
2022 Does not provide services to public 16 84 25

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 24 76 20
2022 Provides services to public 6 94 15
2022 Does not provide services to public 4 96 25

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 15
2022 Does not provide services to public 9 91 25

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 12 88 15
2022 Does not provide services to public 7 93 25

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 16 84 25

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 32 68 20
2022 Provides services to public 12 88 15
2022 Does not provide services to public 13 87 25

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 12 88 25

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 14 86 25

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 0 100 25

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 15
2022 Provides services to public 7 93 15
2022 Does not provide services to public 13 87 25

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 7 93 15
2022 Does not provide services to public 4 96 25

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 18 82 15
2022 Does not provide services to public 8 92 25

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 25

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 16 84 15
2022 Does not provide services to public 9 91 25

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 14 86 15
2022 Does not provide services to public 18 82 25

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 36 64 15
2022 Does not provide services to public 23 77 25

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 9 91 15
2022 Does not provide services to public 14 86 25

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 35 65 15
2022 Provides services to public 40 60 15
2022 Does not provide services to public 26 74 25

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 0 100 15
2022 Does not provide services to public 0 100 25

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 59 41 15
2022 Provides services to public 69 31 15
2022 Does not provide services to public 51 49 25

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 8 92 15
2022 Does not provide services to public 13 87 25

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Does not provide services to public 6 14 15 9 5 40 10 41 30 140
2022 Provides services to public 7 12 29 8 12 26 6 27 30 85
2022 Does not provide services to public 7 17 17 9 8 31 10 42 29 175
2020 Provides services to public 5 26 20 12 7 21 9 44 28 85
2020 Does not provide services to public 12 20 26 5 4 27 6 48 13 220
2019 Provides services to public 13 14 20 5 10 30 8 43 25 65
2019 Does not provide services to public 5 16 27 7 15 22 7 31 32 110

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 34 33 4 6 11 3 50 12 55
2024 Does not provide services to public 16 34 16 17 3 13 1 58 23 140
2022 Provides services to public 18 38 19 9 9 6 0 60 20 85
2022 Does not provide services to public 16 43 21 5 6 7 1 65 13 175
2020 Provides services to public 13 36 21 11 7 11 1 56 21 85
2020 Does not provide services to public 20 40 26 8 1 4 0 63 9 220
2019 Provides services to public 14 28 26 8 7 16 0 51 18 65
2019 Does not provide services to public 15 29 23 14 5 13 1 51 22 110
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 7 93 140
2022 Provides services to public 6 94 85
2022 Does not provide services to public 7 93 175
2019 Provides services to public 10 90 65
2019 Does not provide services to public 7 93 110

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 42 58 15

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 65 35 15

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 25 75 15

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 18 82 15

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 17 83 15

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 23 77 15

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 23 77 15

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 28 72 15

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 20 80 15

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 14 86 15

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 15

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 15

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 15

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 15

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 56 44 15

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 10

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 8 92 10

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 11 89 10

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 10

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 7 93 10

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 15 85 10

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 26 74 10

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 0 100 10

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 75 25 10

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 9 91 10

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Does not provide services to public 8 16 19 7 5 41 5 44 21 140
2022 Provides services to public 9 16 28 8 7 27 5 36 23 85
2022 Does not provide services to public 10 22 22 4 6 32 4 50 15 175
2020 Provides services to public 8 21 22 10 6 28 7 44 23 85
2020 Does not provide services to public 12 21 24 7 2 28 6 50 13 215
2019 Provides services to public 15 12 24 11 9 22 8 38 28 65
2019 Does not provide services to public 11 13 31 4 3 29 8 39 10 110

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Does not provide services to public 18 38 17 9 5 13 0 64 17 140
2022 Provides services to public 20 39 16 12 6 7 0 64 19 85
2022 Does not provide services to public 19 45 16 6 4 9 0 71 11 175
2020 Provides services to public 18 41 13 12 5 12 0 67 18 85
2020 Does not provide services to public 25 38 25 7 1 4 0 65 8 220
2019 Provides services to public 14 27 26 6 7 18 1 51 16 65
2019 Does not provide services to public 19 33 20 9 1 15 3 63 12 110
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 36 14 3 6 0 0 42 58 55
2024 Does not provide services to public 44 36 7 6 6 0 0 44 56 140
2022 Provides services to public 38 23 15 6 12 1 4 80
2022 Does not provide services to public 44 22 17 6 7 1 4 175
2020 Provides services to public 50 24 14 6 6 0 0 85
2020 Does not provide services to public 48 30 14 6 1 0 1 215
2019 Provides services to public 34 20 23 11 12 0 0 65
2019 Does not provide services to public 38 31 15 9 4 0 2 110

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 10 23 33 13 21 0 0 10 90 55
2024 Does not provide services to public 14 30 25 14 18 0 0 14 86 140
2022 Provides services to public 11 14 38 18 19 0 0 85
2022 Does not provide services to public 11 21 34 17 16 0 1 175
2020 Provides services to public 8 30 26 24 12 0 0 85
2020 Does not provide services to public 15 24 36 14 11 0 0 220
2019 Provides services to public 8 21 33 19 19 0 0 65
2019 Does not provide services to public 10 21 29 25 15 0 0 110

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 26 44 12 9 0 1 8 92 55
2024 Does not provide services to public 17 30 30 12 11 0 1 17 83 140
2022 Provides services to public 19 26 31 14 8 0 2 85
2022 Does not provide services to public 17 30 25 17 8 1 2 175
2020 Provides services to public 19 33 23 16 9 0 0 85
2020 Does not provide services to public 22 28 32 11 7 0 0 220
2019 Provides services to public 8 39 25 12 16 0 0 65
2019 Does not provide services to public 13 30 25 18 13 0 0 110

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 15 25 21 25 0 1 12 88 55
2024 Does not provide services to public 19 22 15 17 25 1 0 19 81 140
2022 Provides services to public 8 17 31 19 24 0 1 85
2022 Does not provide services to public 15 21 24 18 20 0 1 175
2020 Provides services to public 15 22 22 27 13 0 1 85
2020 Does not provide services to public 17 28 26 20 9 0 1 220
2019 Provides services to public 14 9 27 26 23 0 1 65
2019 Does not provide services to public 14 21 21 24 19 0 1 110

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 35 15 16 4 0 0 31 69 55
2024 Does not provide services to public 41 25 14 8 7 1 4 43 57 140
2022 Provides services to public 31 29 25 5 6 0 5 85
2022 Does not provide services to public 30 31 18 9 6 1 5 175
2020 Provides services to public 31 30 23 10 7 0 0 85
2020 Does not provide services to public 36 30 19 9 4 0 2 215
2019 Provides services to public 29 25 24 11 9 0 3 65
2019 Does not provide services to public 35 26 18 10 6 0 4 110

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 30 25 7 13 0 2 24 76 55
2024 Does not provide services to public 35 20 22 10 12 0 0 35 65 140
2022 Provides services to public 33 27 24 10 3 0 4 85
2022 Does not provide services to public 34 21 24 13 9 0 1 175
2020 Provides services to public 28 33 20 9 9 0 1 85
2020 Does not provide services to public 36 28 17 12 6 0 0 220
2019 Provides services to public 15 37 21 11 15 0 1 65
2019 Does not provide services to public 26 31 26 9 9 0 0 110

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 12 24 22 23 18 0 1 12 88 55
2024 Does not provide services to public 19 31 19 13 16 1 1 20 80 140
2022 Provides services to public 26 33 20 14 7 1 0 85
2022 Does not provide services to public 21 33 26 9 9 1 1 175
2020 Provides services to public 19 38 27 12 4 0 0 85
2020 Does not provide services to public 29 29 30 9 2 1 0 215
2019 Provides services to public 4 25 28 23 20 0 0 65
2019 Does not provide services to public 11 24 37 17 8 1 2 110

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 27 14 26 19 0 1 13 87 55
2024 Does not provide services to public 13 34 26 11 15 0 0 13 87 140
2022 Provides services to public 22 31 21 17 9 1 0 85
2022 Does not provide services to public 17 32 31 11 9 0 1 175
2020 Provides services to public 17 36 20 14 11 1 2 85
2020 Does not provide services to public 19 32 33 11 4 0 0 220
2019 Provides services to public 6 22 25 29 18 0 1 65
2019 Does not provide services to public 8 19 29 29 12 0 2 110

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 15 19 22 23 0 0 20 80 55
2024 Does not provide services to public 25 28 21 12 13 1 0 25 75 140
2022 Provides services to public 30 32 15 17 6 0 0 85
2022 Does not provide services to public 28 27 25 10 9 0 1 175
2020 Provides services to public 18 38 22 9 12 0 2 85
2020 Does not provide services to public 32 32 21 12 3 0 0 215
2019 Provides services to public 9 26 21 31 12 0 1 65
2019 Does not provide services to public 12 24 29 24 9 0 1 110

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 21 17 7 24 0 1 30 70 55
2024 Does not provide services to public 35 30 8 11 15 0 1 35 65 140
2022 Provides services to public 29 33 21 9 8 0 0 85
2022 Does not provide services to public 38 26 15 13 7 0 1 175
2020 Provides services to public 32 32 12 12 10 0 2 85
2020 Does not provide services to public 39 30 18 11 2 0 0 215
2019 Provides services to public 26 28 20 16 9 0 1 65
2019 Does not provide services to public 29 27 22 13 10 0 0 110

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 32 19 11 11 0 0 27 73 55
2024 Does not provide services to public 41 33 7 7 10 0 1 42 58 140
2022 Provides services to public 32 28 24 6 9 0 1 85
2022 Does not provide services to public 39 31 16 7 6 0 1 175
2020 Provides services to public 21 27 30 11 11 0 0 85
2020 Does not provide services to public 22 33 25 17 3 0 0 215

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 35 23 2 13 0 0 27 73 55
2024 Does not provide services to public 30 29 22 10 9 0 1 30 70 140
2022 Provides services to public 32 27 21 14 2 2 1 85
2022 Does not provide services to public 23 35 23 10 8 0 1 175
2020 Provides services to public 24 30 27 12 6 2 0 85
2020 Does not provide services to public 32 27 23 15 3 0 0 220
2019 Provides services to public 20 32 17 11 19 0 1 65
2019 Does not provide services to public 10 36 32 13 9 0 0 110

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 50 27 13 6 0 0 4 52 48 55
2024 Does not provide services to public 51 28 9 7 4 0 2 52 48 140
2022 Provides services to public 55 28 11 2 0 1 2 80
2022 Does not provide services to public 59 25 9 2 1 0 4 175
2020 Provides services to public 50 23 14 9 2 0 2 85
2020 Does not provide services to public 49 25 15 6 2 0 3 215
2019 Provides services to public 38 28 15 9 9 0 1 65
2019 Does not provide services to public 38 28 20 6 4 0 3 110

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 43 9 0 4 0 2 43 57 55
2024 Does not provide services to public 54 29 11 4 1 0 1 55 45 140
2022 Provides services to public 56 37 4 1 1 0 1 85
2022 Does not provide services to public 58 26 10 3 0 0 2 175
2020 Provides services to public 41 31 21 6 0 0 0 85
2020 Does not provide services to public 47 31 15 6 1 0 0 215

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 74 16 1 0 0 0 8 81 19 55
2024 Does not provide services to public 74 14 4 0 0 0 7 80 20 140

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 68 13 7 4 0 0 8 74 26 55
2024 Does not provide services to public 72 13 5 2 2 0 7 77 23 140

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 61 19 5 3 2 3 7 67 33 55
2024 Does not provide services to public 66 14 7 3 5 1 4 69 31 140
2022 Provides services to public 66 17 2 6 5 0 3 85
2022 Does not provide services to public 73 8 9 5 3 1 3 175
2020 Provides services to public 67 8 8 4 4 2 8 85
2020 Does not provide services to public 81 9 4 1 2 1 2 215
2019 Provides services to public 70 8 5 3 6 4 5 65
2019 Does not provide services to public 72 15 3 3 5 0 1 110

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 33 19 4 2 0 0 42 58 55
2024 Does not provide services to public 53 28 10 4 3 0 2 54 46 140
2022 Provides services to public 46 33 11 3 6 0 0 85
2022 Does not provide services to public 47 31 13 4 4 0 1 175
2020 Provides services to public 43 34 10 8 5 0 1 85
2020 Does not provide services to public 59 24 11 3 3 0 0 215
2019 Provides services to public 40 31 13 8 6 0 1 65
2019 Does not provide services to public 49 24 18 3 5 0 1 110

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 22 19 5 6 0 0 49 51 55
2024 Does not provide services to public 54 24 7 6 7 0 1 55 45 140
2022 Provides services to public 57 21 11 5 3 2 1 85
2022 Does not provide services to public 64 16 8 6 5 0 1 175
2020 Provides services to public 53 24 8 9 7 0 0 85
2020 Does not provide services to public 69 17 8 4 2 0 1 215
2019 Provides services to public 40 24 11 11 11 0 4 65
2019 Does not provide services to public 45 32 13 5 5 0 1 110

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 7 3 0 2 0 39 80 20 55
2024 Does not provide services to public 54 8 4 2 1 0 32 79 21 140
2022 Provides services to public 55 12 6 5 0 0 23 85
2022 Does not provide services to public 53 14 6 3 1 1 22 175
2020 Provides services to public 47 19 5 2 4 1 23 85
2020 Does not provide services to public 54 13 5 1 1 0 25 215
2019 Provides services to public 46 10 6 2 0 0 36 65
2019 Does not provide services to public 46 18 6 2 0 1 26 110

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 35 7 0 0 0 6 56 44 55
2024 Does not provide services to public 69 13 3 1 0 0 13 80 20 140
2022 Provides services to public 61 27 5 0 4 0 3 85
2022 Does not provide services to public 65 15 8 1 1 0 9 175
2020 Provides services to public 53 27 15 2 1 0 2 85
2020 Does not provide services to public 67 20 5 2 1 0 4 220
2019 Provides services to public 44 16 24 3 0 4 9 65
2019 Does not provide services to public 59 26 7 2 1 0 5 110

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 29 13 8 17 0 3 32 68 55
2024 Does not provide services to public 38 22 18 7 13 0 2 39 61 140
2022 Provides services to public 56 24 6 8 4 1 1 85
2022 Does not provide services to public 61 21 7 4 5 1 2 175
2020 Provides services to public 60 18 15 3 3 2 0 85
2020 Does not provide services to public 58 20 11 5 4 0 2 215
2019 Provides services to public 45 27 7 7 11 2 1 65
2019 Does not provide services to public 65 21 5 2 3 0 4 110

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 28 8 5 3 0 7 52 48 55
2024 Does not provide services to public 62 25 8 1 1 0 2 64 36 140
2022 Provides services to public 53 20 14 5 1 0 7 85
2022 Does not provide services to public 51 26 13 5 3 0 2 175
2020 Provides services to public 41 31 16 6 0 0 6 85
2020 Does not provide services to public 53 27 15 3 1 0 1 220
2019 Provides services to public 50 25 8 8 4 0 5 65
2019 Does not provide services to public 64 24 11 1 0 0 1 110

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 16 38 26 11 0 0 25 38 55
2024 Does not provide services to public 5 27 42 16 10 0 0 32 25 140
2022 Provides services to public 3 19 51 18 8 0 0 23 26 85
2022 Does not provide services to public 4 26 46 17 7 0 0 30 24 175
2020 Provides services to public 5 31 40 16 8 0 0 36 24 85
2020 Does not provide services to public 10 26 47 13 4 1 0 36 17 220
2019 Provides services to public 3 31 35 22 10 0 0 34 31 65
2019 Does not provide services to public 10 26 41 17 7 0 0 36 24 110

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 15 21 34 24 6 0 0 30 36 55
2024 Does not provide services to public 11 24 32 23 11 0 0 33 35 140
2022 Provides services to public 10 19 40 26 4 0 0 30 30 85
2022 Does not provide services to public 6 24 41 20 8 0 1 29 30 175
2020 Provides services to public 9 22 45 23 1 0 0 24 30 85
2020 Does not provide services to public 3 20 47 19 10 1 0 30 23 215
2019 Provides services to public 6 31 39 18 6 0 0 24 37 65
2019 Does not provide services to public 9 28 38 18 7 0 0 25 37 110

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 3 40 29 18 9 2 0 43 28 55
2024 Does not provide services to public 7 35 27 17 12 3 0 43 30 140
2022 Provides services to public 7 40 27 22 3 1 0 48 25 85
2022 Does not provide services to public 10 33 30 17 6 4 0 45 24 175
2020 Provides services to public 16 50 15 16 3 1 0 67 19 85
2020 Does not provide services to public 22 41 24 9 2 2 0 64 12 220
2019 Provides services to public 7 24 32 20 17 1 0 31 37 65
2019 Does not provide services to public 7 21 37 18 11 6 0 30 30 110

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Provides services to public 3 27 41 28 1 55
2024 Does not provide services to public 10 29 33 23 6 140
2022 Provides services to public 6 31 39 23 1 85
2022 Does not provide services to public 9 30 38 20 3 175

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 35 24 22 7 5 7 0 63 13 55
2024 Does not provide services to public 39 33 15 6 4 2 1 74 11 140
2022 Provides services to public 32 40 20 4 2 1 0 73 6 85
2022 Does not provide services to public 39 31 18 7 3 2 1 71 10 175
2020 Provides services to public 37 35 12 9 4 3 0 75 13 85
2020 Does not provide services to public 44 37 12 3 1 3 0 84 4 215

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 39 12 13 11 0 0 64 24 55
2024 Does not provide services to public 32 37 10 10 7 4 0 72 18 140
2022 Provides services to public 32 39 8 15 4 1 0 71 20 85
2022 Does not provide services to public 38 31 9 11 8 2 1 71 20 175
2020 Provides services to public 29 40 10 12 9 0 0 69 21 85
2020 Does not provide services to public 36 39 10 8 4 2 0 77 13 215

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 41 11 8 5 1 0 76 13 55
2024 Does not provide services to public 40 36 10 7 6 0 0 76 14 140
2022 Provides services to public 38 50 6 5 1 0 0 88 6 85
2022 Does not provide services to public 49 29 9 8 5 0 0 78 13 175
2020 Provides services to public 45 35 6 8 2 3 0 83 11 85
2020 Does not provide services to public 51 36 5 6 1 1 0 88 7 215

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 31 19 25 11 0 0 44 37 55
2024 Does not provide services to public 12 47 13 15 13 0 0 59 28 140
2022 Provides services to public 12 41 13 25 9 0 0 53 34 85
2022 Does not provide services to public 15 43 19 14 7 1 0 59 22 175
2020 Provides services to public 20 40 14 19 8 0 0 59 27 85
2020 Does not provide services to public 20 46 23 7 3 0 0 67 10 220
2019 Provides services to public 6 33 12 25 21 3 0 40 48 65
2019 Does not provide services to public 6 19 23 36 15 0 0 25 51 110

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Does not provide services to public 15 48 19 11 7 0 0 62 19 25
2022 Provides services to public 0 47 12 27 14 0 0 47 41 15
2022 Does not provide services to public 7 34 19 27 7 6 0 44 36 30
2020 Provides services to public 23 36 5 31 5 0 0 59 36 15
2020 Does not provide services to public 10 40 28 22 0 0 0 49 22 50
2019 Provides services to public 0 5 32 59 5 0 0 5 64 10
2019 Does not provide services to public 2 11 24 44 3 0 16 16 56 30
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 55
2024 Does not provide services to public 10 90 140
2022 Provides services to public 10 90 85
2022 Does not provide services to public 5 95 175
2020 Provides services to public 7 93 85
2020 Does not provide services to public 10 90 215
2019 Provides services to public 13 87 65
2019 Does not provide services to public 9 91 110

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 15 85 15

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 77 23 15

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Does not provide services to public 30 54 16 0 0 0 0 84 0 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 38 18 9 2 3 2 69 12 55
2024 Does not provide services to public 30 42 14 8 1 4 2 76 9 140
2022 Provides services to public 38 42 8 5 0 2 4 86 5 85
2022 Does not provide services to public 30 45 10 4 2 5 5 83 6 175
2020 Provides services to public 31 52 8 3 2 2 3 87 5 85
2020 Does not provide services to public 46 39 7 2 0 2 4 90 2 220
Top of page

Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 4 69 55
2024 Does not provide services to public 6 75 140
2022 Provides services to public 11 68 85
2022 Does not provide services to public 8 74 175
2020 Provides services to public 18 54 85
2020 Does not provide services to public 15 61 220

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Does not provide services to public 56 44 15
2020 Provides services to public 48 52 15
2020 Does not provide services to public 48 52 35

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Does not provide services to public 14 41 23 13 9 0 0 55 22 15
2020 Provides services to public 10 10 17 18 39 0 5 22 60 15
2020 Does not provide services to public 28 28 18 13 11 0 2 58 24 35

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Does not provide services to public 0 29 33 22 16 0 0 29 38 10
2020 Provides services to public 5 16 17 19 19 0 24 29 49 15
2020 Does not provide services to public 16 7 15 28 15 8 10 28 54 35

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 55 3 3 0 0 5 35 91 9 55
2024 Does not provide services to public 53 8 2 0 0 2 34 83 17 140
2022 Provides services to public 54 7 5 3 1 7 23 85
2022 Does not provide services to public 52 8 3 0 1 3 33 175
2020 Provides services to public 54 16 2 1 1 3 22 85
2020 Does not provide services to public 60 8 6 2 0 3 21 220
2019 Provides services to public 55 13 12 1 4 2 12 65
2019 Does not provide services to public 58 13 4 1 0 2 22 110
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