2024 Public Service Employee Survey Results for National Film Board of Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	43	41	8	0	8	0	84	8	15
2024	Legal services	43	57	0	0	0	0	100	0	10
2024	Administration and operations	31	53	0	12	5	0	84	16	25
2024	Financial management	40	33	0	13	13	0	73	27	10
2024	Information technology	32	60	6	2	0	0	91	2	30
2024	Project management	39	48	6	7	0	0	87	7	25
2024	Other services to the public	0	73	12	10	4	0	73	14	10
2024	None of the above	37	42	2	11	0	6	85	12	35
2022	Client contact centre	36	49	8	0	8	0	85	8	15
2022	Communications or public affairs	51	42	4	0	4	0	92	4	25
2022	Science and technology	31	62	6	0	0	0	94	0	15
2022	Administration and operations	26	55	2	17	0	0	81	17	40
2022	Human resources	31	55	0	13	0	0	87	13	10
2022	Financial management	27	39	6	29	0	0	66	29	15
2022	Information technology	48	41	3	7	0	0	90	7	30
2022	Project management	35	47	0	14	3	0	83	17	30
2022	Other services to the public	28	65	7	0	0	0	93	0	15
2022	None of the above	37	43	8	9	2	0	80	12	40
2020	Client contact centre	39	61	0	0	0	0	100	0	10
2020	Communications or public affairs	39	48	0	11	2	0	87	13	35
2020	Science and technology	38	41	11	5	5	0	79	10	20
2020	Administration and operations	42	51	0	6	1	0	93	7	60
2020	Financial management	50	37	9	4	0	0	88	4	20
2020	Information management	49	42	0	10	0	0	90	10	10
2020	Information technology	57	34	0	6	3	0	91	9	30
2020	Project management	25	49	10	15	0	0	75	15	30
2020	Other services to the public	60	34	5	0	0	0	95	0	20
2020	None of the above	35	52	4	8	2	0	87	10	45

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	59	23	0	13	4	0	83	17	15
2024	Legal services	53	28	12	7	0	0	81	7	10
2024	Administration and operations	49	25	12	15	0	0	73	15	25
2024	Financial management	57	23	0	7	13	0	80	20	10
2024	Information technology	48	31	7	12	2	0	80	14	30
2024	Project management	13	40	23	7	17	0	53	24	25
2024	Other services to the public	62	29	0	0	9	0	91	9	10
2024	None of the above	50	23	7	8	7	6	77	16	35

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	63	11	0	21	4	0	75	25	15
2024	Legal services	53	11	12	7	17	0	64	25	10
2024	Administration and operations	43	22	12	18	5	0	65	23	25
2024	Financial management	55	18	0	14	13	0	73	27	10
2024	Information technology	34	40	9	9	8	0	74	17	30
2024	Project management	13	42	18	13	14	0	55	27	25
2024	Other services to the public	45	45	0	0	9	0	91	9	10
2024	None of the above	45	25	7	10	7	6	74	18	35

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	25	42	0	33	0	0	67	33	15
2024	Legal services	38	37	15	0	10	0	75	10	10
2024	Administration and operations	39	30	20	12	0	0	69	12	25
2024	Financial management	55	31	0	0	13	0	87	13	10
2024	Information technology	24	62	6	0	6	2	88	6	30
2024	Project management	34	43	6	15	0	3	79	15	25
2024	Other services to the public	41	55	0	4	0	0	96	4	10
2024	None of the above	42	27	15	9	8	0	69	16	35
2022	Client contact centre	45	32	8	15	0	0	77	15	15
2022	Communications or public affairs	68	24	4	4	0	0	92	4	25
2022	Science and technology	39	38	23	0	0	0	77	0	15
2022	Administration and operations	48	30	8	12	2	0	77	14	40
2022	Human resources	68	22	0	0	10	0	90	10	10
2022	Financial management	51	49	0	0	0	0	100	0	15
2022	Information technology	54	33	4	10	0	0	87	10	30
2022	Project management	34	49	4	10	0	3	86	10	30
2022	Other services to the public	52	19	7	7	7	7	77	15	15
2022	None of the above	38	43	8	9	3	0	81	12	40
2020	Client contact centre	55	37	9	0	0	0	91	0	10
2020	Communications or public affairs	34	46	3	18	0	0	79	18	35
2020	Science and technology	48	37	5	9	0	0	86	9	20
2020	Administration and operations	41	36	14	7	1	0	77	8	60
2020	Financial management	36	39	12	0	12	0	75	12	20
2020	Information management	39	42	0	19	0	0	81	19	10
2020	Information technology	28	30	32	3	0	6	63	3	30
2020	Project management	18	40	14	22	5	0	58	27	30
2020	Other services to the public	50	40	0	5	5	0	91	9	20
2020	None of the above	33	44	12	8	4	0	77	11	45
2019	Communications or public affairs	46	31	6	17	0	0	77	17	20
2019	Administration and operations	38	42	9	11	0	0	80	11	30
2019	Financial management	0	64	18	0	18	0	64	18	10
2019	Information technology	34	43	7	17	0	0	77	17	20
2019	Project management	32	28	27	7	5	0	60	12	20
2019	None of the above	26	27	18	22	7	0	54	28	25

Question 5. I get the training I need to do my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	16	27	18	21	17	0	43	39	15
2024	Legal services	28	50	22	0	0	0	78	0	10
2024	Administration and operations	16	28	28	23	5	0	44	28	25
2024	Financial management	52	28	0	20	0	0	80	20	10
2024	Information technology	20	58	7	8	8	0	77	16	30
2024	Project management	13	47	13	13	14	0	60	27	25
2024	Other services to the public	4	67	0	20	9	0	71	29	10
2024	None of the above	21	33	16	10	19	0	55	29	35
2022	Client contact centre	15	14	24	8	39	0	29	47	15
2022	Communications or public affairs	19	37	20	16	5	4	58	21	25
2022	Science and technology	23	15	30	7	24	0	39	31	15
2022	Administration and operations	18	44	11	23	4	0	62	27	40
2022	Human resources	28	52	20	0	0	0	80	0	10
2022	Financial management	21	38	6	19	15	0	59	35	15
2022	Information technology	5	43	28	9	15	0	48	24	30
2022	Project management	8	54	7	25	6	0	62	31	30
2022	Other services to the public	27	20	35	18	0	0	47	18	15
2022	None of the above	15	49	11	18	8	0	64	26	40
2020	Client contact centre	29	53	18	0	0	0	82	0	10
2020	Communications or public affairs	18	39	21	18	0	2	59	19	35
2020	Science and technology	34	47	9	10	0	0	81	10	20
2020	Administration and operations	18	35	15	27	4	1	53	32	60
2020	Financial management	25	29	16	21	9	0	54	30	20
2020	Information management	39	32	0	10	10	10	79	21	10
2020	Information technology	16	52	17	14	0	0	69	14	30
2020	Project management	13	50	12	17	7	0	63	25	30
2020	Other services to the public	15	35	15	9	5	22	63	18	20
2020	None of the above	29	23	19	21	4	4	55	25	45
2019	Communications or public affairs	18	37	8	34	3	0	55	37	20
2019	Administration and operations	15	22	4	35	24	0	37	59	30
2019	Financial management	0	33	0	45	22	0	33	67	10
2019	Information technology	2	49	17	32	0	0	51	32	20
2019	Project management	4	41	18	29	9	0	44	38	20
2019	None of the above	5	25	19	33	19	0	29	52	25

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	28	32	10	13	17	0	60	30	15
2024	Legal services	28	57	15	0	0	0	85	0	10
2024	Administration and operations	17	28	30	25	0	0	45	25	25
2024	Financial management	57	30	0	0	13	0	87	13	10
2024	Information technology	28	41	11	16	3	3	70	19	30
2024	Project management	27	40	21	10	3	0	66	12	25
2024	Other services to the public	12	54	30	0	4	0	66	4	10
2024	None of the above	32	44	19	0	6	0	75	6	30
2022	Client contact centre	15	54	16	15	0	0	69	15	15
2022	Communications or public affairs	25	47	20	8	0	0	72	8	25
2022	Science and technology	23	44	33	0	0	0	67	0	15
2022	Administration and operations	34	33	15	19	0	0	66	19	40
2022	Human resources	46	42	0	12	0	0	88	12	10
2022	Financial management	45	39	7	0	0	10	92	0	15
2022	Information technology	33	55	9	3	0	0	88	3	30
2022	Project management	24	62	4	10	0	0	86	10	30
2022	Other services to the public	41	38	14	0	0	7	85	0	15
2022	None of the above	47	40	10	3	0	0	87	3	40
2020	Client contact centre	55	37	0	9	0	0	91	9	10
2020	Communications or public affairs	49	31	16	5	0	0	80	5	35
2020	Science and technology	58	28	9	0	0	4	90	0	20
2020	Administration and operations	30	39	18	12	1	0	69	13	60
2020	Financial management	36	36	16	9	4	0	72	12	20
2020	Information management	49	31	11	10	0	0	79	10	10
2020	Information technology	40	51	8	0	0	0	92	0	30
2020	Project management	29	41	20	10	0	0	70	10	30
2020	Other services to the public	41	34	16	9	0	0	75	9	20
2020	None of the above	37	50	6	4	0	4	90	4	45
2019	Communications or public affairs	54	19	16	8	0	3	76	8	20
2019	Administration and operations	12	28	21	34	5	0	40	39	30
2019	Financial management	27	49	18	6	0	0	76	6	10
2019	Information technology	17	74	9	0	0	0	91	0	20
2019	Project management	25	37	4	31	4	0	62	34	20
2019	None of the above	17	56	7	11	9	0	73	20	25

Question 7. I have support at work to balance my work and personal life.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	24	23	18	34	0	0	0	48	34	15
2024	Legal services	41	19	18	22	0	0	0	60	22	10
2024	Administration and operations	23	27	27	15	8	0	0	50	23	25
2024	Financial management	36	38	5	8	13	0	0	74	21	10
2024	Information technology	35	51	5	3	6	0	0	86	9	30
2024	Project management	21	41	21	13	3	0	0	62	16	25
2024	Other services to the public	12	23	37	9	19	0	0	35	28	10
2024	None of the above	40	16	12	3	28	0	0	57	31	35
2022	Client contact centre	15	40	22	8	16	0	0	54	23	15
2022	Communications or public affairs	26	49	21	0	4	0	0	75	4	25
2022	Science and technology	31	22	0	39	8	0	0	53	47	15
2022	Administration and operations	36	45	7	12	0	0	0	81	12	40
2022	Human resources	36	64	0	0	0	0	0	100	0	10
2022	Financial management	27	38	7	22	7	0	0	65	28	15
2022	Information technology	33	30	28	6	3	0	0	63	9	30
2022	Project management	45	42	3	4	7	0	0	86	10	30
2022	Other services to the public	35	38	12	7	7	0	0	73	14	15
2022	None of the above	43	32	15	8	0	3	0	77	8	40
2020	Client contact centre	47	44	9	0	0	0	0	91	0	10
2020	Communications or public affairs	31	46	10	8	6	0	0	77	14	35
2020	Science and technology	58	33	4	5	0	0	0	91	5	20
2020	Administration and operations	36	40	8	8	7	0	0	76	15	60
2020	Financial management	52	28	9	11	0	0	0	80	11	20
2020	Information management	29	40	11	10	0	10	0	77	11	10
2020	Information technology	47	41	6	0	3	0	3	91	3	30
2020	Project management	42	24	24	5	2	0	3	68	7	30
2020	Other services to the public	31	55	5	9	0	0	0	86	9	20
2020	None of the above	34	52	6	4	4	0	0	87	8	45
2019	Communications or public affairs	32	34	23	8	3	0	0	66	11	20
2019	Administration and operations	27	32	7	22	12	0	0	59	34	30
2019	Financial management	18	33	27	22	0	0	0	51	22	10
2019	Information technology	31	49	11	10	0	0	0	80	10	20
2019	Project management	22	31	19	23	5	0	0	53	28	15
2019	None of the above	19	46	3	23	9	0	0	65	32	25

Question 8. I get a sense of satisfaction from my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	34	49	16	0	0	84	0	15
2024	Legal services	35	43	22	0	0	78	0	10
2024	Administration and operations	23	46	20	9	2	69	11	25
2024	Financial management	30	36	21	13	0	66	13	10
2024	Information technology	29	50	6	15	0	79	15	30
2024	Project management	26	61	10	3	0	87	3	25
2024	Other services to the public	42	45	0	14	0	86	14	10
2024	None of the above	38	23	10	8	20	62	28	35
2022	Client contact centre	22	23	16	38	0	46	38	15
2022	Communications or public affairs	42	49	5	4	0	91	4	25
2022	Science and technology	15	71	14	0	0	86	0	15
2022	Administration and operations	23	55	10	7	5	78	12	40
2022	Human resources	38	39	10	13	0	77	13	10
2022	Financial management	52	19	23	7	0	70	7	15
2022	Information technology	26	45	19	6	3	71	9	30
2022	Project management	53	30	11	3	3	83	6	30
2022	Other services to the public	53	47	0	0	0	100	0	15
2022	None of the above	37	48	5	7	2	85	10	40
2020	Client contact centre	49	34	17	0	0	83	0	10
2020	Communications or public affairs	57	40	2	0	0	98	0	35
2020	Science and technology	57	29	14	0	0	86	0	20
2020	Administration and operations	34	41	13	8	4	75	12	60
2020	Financial management	39	32	21	4	4	72	7	20
2020	Information management	40	39	21	0	0	79	0	10
2020	Information technology	42	43	9	0	6	85	6	30
2020	Project management	50	43	0	7	0	93	7	30
2020	Other services to the public	67	29	5	0	0	95	0	20
2020	None of the above	46	37	6	8	4	83	11	45
2019	Communications or public affairs	39	50	3	5	3	89	8	20
2019	Administration and operations	11	48	17	20	5	59	25	30
2019	Financial management	6	19	54	18	4	24	22	10
2019	Information technology	15	63	14	5	2	78	7	20
2019	Project management	25	56	4	5	11	80	16	20
2019	None of the above	30	41	5	13	12	71	25	25

Question 9. I receive meaningful recognition for work well done.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	10	55	0	22	12	66	34	15
2024	Legal services	13	50	29	7	0	64	7	10
2024	Administration and operations	29	29	20	22	0	58	22	25
2024	Financial management	17	36	26	8	13	53	21	10
2024	Information technology	26	31	18	2	22	57	25	30
2024	Project management	20	40	9	28	3	60	31	25
2024	Other services to the public	12	34	15	38	0	46	38	10
2024	None of the above	31	23	7	17	23	54	40	35
2022	Client contact centre	30	24	16	22	8	54	30	15
2022	Communications or public affairs	33	39	17	12	0	72	12	25
2022	Science and technology	23	31	21	8	17	54	25	15
2022	Administration and operations	22	50	15	7	7	71	14	40
2022	Human resources	19	59	0	23	0	77	23	10
2022	Financial management	40	35	13	13	0	74	13	15
2022	Information technology	16	37	32	6	9	53	15	30
2022	Project management	36	38	13	4	9	74	13	30
2022	Other services to the public	48	27	11	14	0	75	14	15
2022	None of the above	24	35	23	14	5	59	19	40
2020	Client contact centre	27	39	17	17	0	66	17	10
2020	Communications or public affairs	50	28	10	10	2	77	12	35
2020	Science and technology	33	38	15	14	0	71	14	20
2020	Administration and operations	22	49	12	10	8	70	18	60
2020	Financial management	16	57	4	7	16	73	23	20
2020	Information management	19	71	0	0	10	90	10	10
2020	Information technology	35	45	6	14	0	80	14	30
2020	Project management	33	31	15	17	4	64	21	30
2020	Other services to the public	35	41	9	14	0	77	14	20
2020	None of the above	17	44	22	14	4	61	17	45
2019	Communications or public affairs	34	52	3	11	0	86	11	20
2019	Administration and operations	23	21	18	9	29	44	39	30
2019	Financial management	6	55	22	18	0	60	18	10
2019	Information technology	15	55	21	0	9	71	9	20
2019	Project management	31	35	14	9	11	66	20	20
2019	None of the above	19	49	13	7	14	67	20	25

Question 10. I have clear work objectives.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	25	30	9	27	8	0	55	36	15
2024	Legal services	57	29	14	0	0	0	86	0	10
2024	Administration and operations	19	24	27	23	8	0	43	30	25
2024	Financial management	21	59	0	7	13	0	80	20	10
2024	Information technology	20	35	19	25	0	0	55	25	30
2024	Project management	9	38	17	18	18	0	47	36	25
2024	Other services to the public	16	33	21	15	14	0	49	30	10
2024	None of the above	23	20	19	21	17	0	43	39	35
2022	Client contact centre	15	46	7	16	16	0	60	32	15
2022	Communications or public affairs	30	59	4	8	0	0	89	8	25
2022	Science and technology	8	67	25	0	0	0	75	0	10
2022	Administration and operations	21	52	12	14	2	0	72	16	40
2022	Human resources	28	72	0	0	0	0	100	0	10
2022	Financial management	27	38	13	23	0	0	65	23	15
2022	Information technology	11	55	21	6	7	0	66	13	30
2022	Project management	22	61	4	11	3	0	83	14	30
2022	Other services to the public	34	54	0	12	0	0	88	12	15
2022	None of the above	22	49	15	9	5	0	70	14	40
2020	Client contact centre	39	18	17	26	0	0	57	26	10
2020	Communications or public affairs	41	23	16	15	5	0	65	20	35
2020	Science and technology	29	42	24	0	5	0	71	5	20
2020	Administration and operations	22	53	17	5	3	0	76	8	60
2020	Financial management	20	39	17	15	9	0	59	24	20
2020	Information management	19	42	10	19	10	0	61	29	10
2020	Information technology	18	58	22	3	0	0	76	3	30
2020	Project management	27	44	7	19	2	0	72	21	30
2020	Other services to the public	30	61	0	9	0	0	91	9	20
2020	None of the above	17	49	21	8	4	2	67	12	45
2019	Communications or public affairs	9	58	8	22	3	0	67	25	20
2019	Administration and operations	29	36	11	19	5	0	65	24	30
2019	Financial management	9	42	45	4	0	0	51	4	10
2019	Information technology	9	57	22	11	0	0	66	11	20
2019	Project management	32	36	9	23	0	0	68	23	20
2019	None of the above	23	33	13	23	8	0	56	31	25

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	60	13	0	18	8	0	73	27	15
2024	Legal services	57	36	7	0	0	0	93	0	10
2024	Administration and operations	32	18	27	15	8	0	50	22	25
2024	Financial management	48	39	0	13	0	0	87	13	10
2024	Information technology	29	56	12	3	0	0	85	3	30
2024	Project management	16	34	30	6	15	0	49	21	25
2024	Other services to the public	35	31	20	0	14	0	66	14	10
2024	None of the above	30	34	16	5	15	0	63	20	35
2022	Client contact centre	22	55	15	8	0	0	77	8	15
2022	Communications or public affairs	55	37	0	8	0	0	92	8	25
2022	Science and technology	31	46	23	0	0	0	77	0	15
2022	Administration and operations	32	49	14	2	2	0	81	5	40
2022	Human resources	57	43	0	0	0	0	100	0	10
2022	Financial management	45	35	14	0	6	0	80	6	15
2022	Information technology	32	44	14	7	3	0	76	10	30
2022	Project management	35	44	7	14	0	0	79	14	30
2022	Other services to the public	53	35	6	6	0	0	88	6	15
2022	None of the above	36	39	11	7	5	3	77	12	40
2020	Client contact centre	39	44	9	9	0	0	83	9	10
2020	Communications or public affairs	50	34	7	6	3	0	84	8	35
2020	Science and technology	43	37	15	0	5	0	80	5	20
2020	Administration and operations	40	51	4	3	3	0	91	5	60
2020	Financial management	52	12	28	4	4	0	64	7	20
2020	Information management	50	50	0	0	0	0	100	0	10
2020	Information technology	35	48	8	9	0	0	83	9	30
2020	Project management	42	37	13	4	4	0	79	9	30
2020	Other services to the public	65	35	0	0	0	0	100	0	20
2020	None of the above	37	50	10	2	2	0	86	4	45
2019	Communications or public affairs	24	61	3	11	0	0	86	11	20
2019	Administration and operations	31	53	8	8	0	0	84	8	30
2019	Financial management	21	40	40	0	0	0	60	0	10
2019	Information technology	38	49	4	9	0	0	87	9	20
2019	Project management	38	41	20	0	0	0	80	0	20
2019	None of the above	32	39	5	16	8	0	72	23	25

Question 12. Overall, I feel valued at work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	10	53	19	9	8	63	17	15
2024	Legal services	43	42	15	0	0	85	0	10
2024	Administration and operations	21	36	16	25	2	56	27	25
2024	Financial management	30	42	7	21	0	72	21	10
2024	Information technology	28	48	8	11	6	75	17	30
2024	Project management	7	54	15	19	6	61	25	25
2024	Other services to the public	12	28	16	34	10	40	44	10
2024	None of the above	30	17	17	10	25	48	35	35
2022	Client contact centre	15	24	23	23	15	39	38	15
2022	Communications or public affairs	26	54	9	8	4	80	12	25
2022	Science and technology	23	32	30	15	0	55	15	15
2022	Administration and operations	35	42	7	7	9	77	16	40
2022	Human resources	38	30	10	23	0	68	23	10
2022	Financial management	46	28	13	13	0	74	13	15
2022	Information technology	21	40	17	16	6	61	22	30
2022	Project management	32	36	17	13	3	67	16	30
2022	Other services to the public	20	55	6	14	6	75	19	15
2022	None of the above	17	39	27	15	2	55	17	40
2020	Client contact centre	18	65	9	9	0	83	9	10
2020	Communications or public affairs	34	51	5	8	2	85	10	35
2020	Science and technology	33	42	9	10	5	76	15	20
2020	Administration and operations	25	42	17	11	5	67	16	60
2020	Financial management	37	31	12	16	4	68	20	20
2020	Information management	19	61	10	0	10	81	10	10
2020	Information technology	26	57	3	11	3	83	14	30
2020	Project management	30	39	10	14	7	69	21	30
2020	Other services to the public	40	31	15	9	5	71	14	20
2020	None of the above	19	43	19	14	5	62	19	45
2019	Communications or public affairs	28	61	0	8	3	89	11	20
2019	Administration and operations	15	17	33	9	26	32	36	30
2019	Financial management	21	40	18	0	22	60	22	10
2019	Information technology	15	63	11	4	7	79	11	20
2019	Project management	26	54	14	5	0	80	5	20
2019	None of the above	19	41	11	14	15	60	29	25

Question 13. I am proud of the work that I do.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	28	60	12	0	0	88	0	15
2024	Legal services	68	25	7	0	0	93	0	10
2024	Administration and operations	34	46	18	0	2	80	2	25
2024	Financial management	48	24	14	13	0	73	13	10
2024	Information technology	43	51	4	2	0	94	2	30
2024	Project management	43	57	0	0	0	100	0	25
2024	Other services to the public	47	53	0	0	0	100	0	10
2024	None of the above	48	30	16	0	6	78	6	35
2022	Client contact centre	60	15	24	0	0	76	0	15
2022	Communications or public affairs	50	41	9	0	0	91	0	25
2022	Science and technology	31	54	15	0	0	85	0	15
2022	Administration and operations	38	41	14	5	2	79	7	40
2022	Human resources	38	53	9	0	0	91	0	10
2022	Financial management	37	43	20	0	0	80	0	15
2022	Information technology	48	37	15	0	0	85	0	30
2022	Project management	56	24	17	3	0	80	3	30
2022	Other services to the public	67	33	0	0	0	100	0	15
2022	None of the above	40	47	8	0	5	88	5	40
2020	Client contact centre	54	46	0	0	0	100	0	10
2020	Communications or public affairs	49	46	3	3	0	95	3	35
2020	Science and technology	48	47	4	0	0	96	0	20
2020	Administration and operations	43	38	13	3	4	81	7	60
2020	Financial management	42	37	13	4	4	80	8	20
2020	Information management	60	40	0	0	0	100	0	10
2020	Information technology	62	30	0	9	0	91	9	30
2020	Project management	59	41	0	0	0	100	0	30
2020	Other services to the public	73	27	0	0	0	100	0	15
2020	None of the above	57	38	0	4	0	96	4	45
2019	Communications or public affairs	58	42	0	0	0	100	0	20
2019	Administration and operations	44	37	14	5	0	81	5	30
2019	Information technology	41	45	12	2	0	86	2	20
2019	Project management	55	34	0	0	11	89	11	20
2019	None of the above	42	32	17	0	9	74	9	25

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	15	30	46	0	8	0	46	8	15
2024	Legal services	31	47	15	0	7	0	78	7	10
2024	Administration and operations	14	36	21	15	14	0	50	29	25
2024	Financial management	23	33	20	9	14	0	57	23	10
2024	Information technology	29	48	8	0	15	0	78	15	30
2024	Project management	17	39	5	19	18	3	58	38	25
2024	Other services to the public	16	27	32	20	6	0	43	25	10
2024	None of the above	32	23	19	9	18	0	54	26	35
2022	Client contact centre	22	30	8	25	16	0	52	40	15
2022	Communications or public affairs	30	41	25	4	0	0	71	4	25
2022	Science and technology	43	32	0	26	0	0	74	26	10
2022	Administration and operations	19	42	17	17	5	0	61	22	40
2022	Human resources	37	50	0	13	0	0	87	13	10
2022	Financial management	46	28	7	19	0	0	74	19	15
2022	Information technology	26	45	9	9	10	0	72	19	30
2022	Project management	28	42	16	10	3	0	70	14	30
2022	Other services to the public	48	20	13	6	12	0	68	19	15
2022	None of the above	29	35	14	18	5	0	63	23	40
2020	Client contact centre	17	66	0	17	0	0	83	17	10
2020	Communications or public affairs	39	44	12	2	2	0	83	5	35
2020	Science and technology	18	53	14	4	10	0	71	14	20
2020	Administration and operations	23	38	17	18	4	0	61	22	60
2020	Financial management	50	23	11	4	12	0	73	16	20
2020	Information management	29	40	21	0	10	0	69	10	10
2020	Information technology	35	43	12	11	0	0	77	11	30
2020	Project management	37	36	15	4	7	0	73	12	30
2020	Other services to the public	30	46	5	15	5	0	76	19	20
2020	None of the above	26	43	20	9	2	0	69	11	45
2019	Communications or public affairs	41	28	0	31	0	0	69	31	20
2019	Administration and operations	13	48	10	9	19	0	62	29	30
2019	Financial management	4	53	4	18	22	0	56	40	10
2019	Information technology	17	61	13	2	7	0	78	9	20
2019	Project management	25	43	12	14	5	0	68	20	20
2019	None of the above	9	39	9	27	17	0	47	44	25

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	24	30	37	8	0	0	54	8	15
2024	Legal services	13	40	40	0	0	7	57	0	10
2024	Administration and operations	21	30	33	0	17	0	51	17	25
2024	Financial management	36	42	9	13	0	0	77	13	10
2024	Information technology	30	41	11	8	9	0	71	17	30
2024	Project management	23	41	17	11	8	0	64	19	25
2024	Other services to the public	22	20	34	24	0	0	43	24	10
2024	None of the above	38	16	15	16	15	0	54	31	35
2022	Client contact centre	30	23	15	8	16	8	58	26	15
2022	Communications or public affairs	38	36	12	13	0	0	75	13	25
2022	Science and technology	32	37	16	7	8	0	69	15	15
2022	Administration and operations	34	37	11	13	4	0	71	18	40
2022	Human resources	47	53	0	0	0	0	100	0	10
2022	Financial management	46	25	7	23	0	0	70	23	15
2022	Information technology	30	40	12	15	3	0	70	18	30
2022	Project management	43	43	3	3	7	0	86	11	30
2022	Other services to the public	32	29	21	12	6	0	61	18	15
2022	None of the above	32	43	11	9	5	0	75	15	40
2020	Client contact centre	18	56	9	9	9	0	74	17	10
2020	Communications or public affairs	43	45	7	5	0	0	88	5	35
2020	Science and technology	43	38	5	4	10	0	81	14	20
2020	Administration and operations	22	43	11	20	4	0	65	24	60
2020	Financial management	53	7	27	12	0	0	61	12	20
2020	Information management	31	40	19	0	10	0	71	10	10
2020	Information technology	41	42	8	9	0	0	83	9	30
2020	Project management	48	25	12	13	2	0	73	15	30
2020	Other services to the public	40	36	10	14	0	0	76	14	20
2020	None of the above	26	47	14	10	4	0	73	13	45
2019	Communications or public affairs	29	50	10	8	3	0	80	11	20
2019	Administration and operations	12	36	17	9	27	0	48	35	30
2019	Financial management	22	39	22	18	0	0	60	18	10
2019	Information technology	11	35	36	2	17	0	45	19	20
2019	Project management	21	47	16	0	16	0	68	16	20
2019	None of the above	13	41	21	16	9	0	54	25	25

Question 16. I have support at work to provide a high level of service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	18	50	19	8	4	0	68	12	15
2024	Legal services	39	40	0	7	7	7	85	15	10
2024	Administration and operations	15	36	27	20	3	0	51	22	25
2024	Financial management	26	54	0	20	0	0	80	20	10
2024	Information technology	27	41	24	5	0	4	70	5	30
2024	Project management	13	48	23	7	9	0	61	16	25
2024	Other services to the public	24	35	12	15	14	0	59	29	10
2024	None of the above	28	22	14	19	18	0	50	36	35
2022	Client contact centre	29	32	16	15	8	0	61	23	15
2022	Communications or public affairs	25	38	17	16	4	0	64	20	25
2022	Science and technology	23	39	22	16	0	0	62	16	15
2022	Administration and operations	27	46	7	12	7	0	73	19	40
2022	Human resources	40	50	10	0	0	0	90	0	10
2022	Financial management	46	13	0	34	7	0	59	41	15
2022	Information technology	24	43	25	9	0	0	66	9	30
2022	Project management	19	55	10	10	7	0	74	17	30
2022	Other services to the public	34	27	15	18	6	0	61	24	15
2022	None of the above	24	44	17	12	2	0	68	15	40
2020	Client contact centre	18	55	18	9	0	0	73	9	10
2020	Communications or public affairs	20	55	10	12	2	0	76	15	35
2020	Science and technology	48	42	10	0	0	0	90	0	20
2020	Administration and operations	20	46	15	11	9	0	66	19	60
2020	Financial management	32	45	7	16	0	0	77	16	20
2020	Information management	10	51	29	0	10	0	61	10	10
2020	Information technology	18	52	15	12	3	0	70	15	25
2020	Project management	23	46	17	14	0	0	69	14	30
2020	Other services to the public	35	30	21	9	5	0	65	14	20
2020	None of the above	18	49	19	12	2	0	67	14	45
2019	Communications or public affairs	24	47	14	14	0	0	72	14	20
2019	Administration and operations	13	37	14	26	10	0	50	36	30
2019	Financial management	9	33	18	4	36	0	42	40	10
2019	Information technology	2	42	31	15	0	10	49	17	20
2019	Project management	5	46	29	4	16	0	51	20	20
2019	None of the above	13	30	19	17	21	0	43	38	25

Question 17. Overall, I like my job.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	40	48	12	0	0	0	0	88	0	15
2024	Legal services	56	37	7	0	0	0	0	93	0	10
2024	Administration and operations	35	38	17	0	2	8	0	79	2	25
2024	Financial management	33	53	0	0	13	0	0	87	13	10
2024	Information technology	37	37	17	9	0	0	0	74	9	30
2024	Project management	33	50	16	0	0	0	0	84	0	25
2024	Other services to the public	26	53	11	4	0	6	0	84	5	10
2024	None of the above	45	23	12	5	15	0	0	68	20	35
2022	Client contact centre	38	15	40	0	7	0	0	53	7	15
2022	Communications or public affairs	58	33	9	0	0	0	0	91	0	25
2022	Science and technology	23	77	0	0	0	0	0	100	0	15
2022	Administration and operations	29	49	8	12	2	0	0	78	14	40
2022	Human resources	49	42	9	0	0	0	0	91	0	10
2022	Financial management	45	41	14	0	0	0	0	86	0	15
2022	Information technology	46	30	21	3	0	0	0	75	3	30
2022	Project management	39	44	14	0	3	0	0	83	3	30
2022	Other services to the public	67	27	6	0	0	0	0	94	0	15
2022	None of the above	43	50	5	0	2	0	0	92	2	40
2020	Client contact centre	57	43	0	0	0	0	0	100	0	10
2020	Communications or public affairs	62	38	0	0	0	0	0	100	0	35
2020	Science and technology	52	43	0	5	0	0	0	95	5	20
2020	Administration and operations	28	51	11	4	5	0	0	79	9	60
2020	Financial management	32	39	21	4	4	0	0	72	7	20
2020	Information management	50	40	10	0	0	0	0	90	0	10
2020	Information technology	43	43	11	0	3	0	0	86	3	30
2020	Project management	56	39	4	0	0	0	0	96	0	30
2020	Other services to the public	71	24	5	0	0	0	0	95	0	20
2020	None of the above	33	56	8	4	0	0	0	88	4	45
2019	Communications or public affairs	62	35	0	0	0	3	0	100	0	20
2019	Administration and operations	22	38	31	7	2	0	0	59	10	30
2019	Financial management	15	45	18	22	0	0	0	60	22	10
2019	Information technology	22	64	2	12	0	0	0	86	12	20
2019	Project management	46	34	14	5	0	0	0	80	5	20
2019	None of the above	30	42	5	12	5	0	6	77	18	25

Question 18. I can complete my assigned workload during my regular working hours.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	41	6	22	20	10	0	48	30	15
2024	Legal services	65	20	14	0	0	0	86	0	10
2024	Administration and operations	31	31	20	18	0	0	63	18	25
2024	Financial management	55	17	13	0	15	0	72	15	10
2024	Information technology	33	41	17	9	0	0	74	9	30
2024	Project management	31	19	25	17	8	0	50	25	25
2024	Other services to the public	12	52	11	12	14	0	64	25	10
2024	None of the above	36	25	20	6	13	0	61	19	35
2022	Client contact centre	31	30	16	8	16	0	61	23	15
2022	Communications or public affairs	22	50	0	20	8	0	72	28	25
2022	Science and technology	48	21	23	8	0	0	69	8	15
2022	Administration and operations	25	26	29	10	8	2	53	18	40
2022	Human resources	0	42	10	20	19	9	46	43	10
2022	Financial management	34	13	22	6	25	0	47	31	15
2022	Information technology	46	33	12	9	0	0	79	9	30
2022	Project management	19	51	24	0	7	0	70	7	30
2022	Other services to the public	20	48	19	6	7	0	68	12	15
2022	None of the above	41	23	13	11	7	5	67	19	40
2020	Communications or public affairs	36	20	20	16	7	0	57	23	35
2020	Science and technology	46	39	5	5	5	0	85	10	20
2020	Administration and operations	38	28	9	14	10	0	67	24	60
2020	Financial management	32	20	11	17	16	4	54	35	20
2020	Information management	39	51	10	0	0	0	90	0	10
2020	Information technology	33	39	22	6	0	0	72	6	30
2020	Project management	26	42	16	14	2	0	67	16	30
2020	Other services to the public	31	39	16	9	5	0	70	14	20
2020	None of the above	31	33	25	11	0	0	64	11	45
2019	Communications or public affairs	24	42	3	23	8	0	66	31	20
2019	Administration and operations	24	22	35	12	7	0	46	19	30
2019	Financial management	24	31	18	6	22	0	55	27	10
2019	Information technology	24	63	9	3	0	0	87	3	20
2019	Project management	12	70	5	12	0	0	83	12	20
2019	None of the above	36	28	18	17	2	0	63	19	25

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	13	9	52	15	10	0	0	25	22	15
2024	Legal services	0	7	29	64	0	0	0	64	7	10
2024	Administration and operations	7	20	35	29	4	0	5	35	28	25
2024	Financial management	6	11	51	7	24	0	0	31	18	10
2024	Information technology	5	28	49	10	8	0	0	17	33	30
2024	Project management	22	26	42	11	0	0	0	11	48	25
2024	Other services to the public	20	34	34	12	0	0	0	12	54	10
2024	None of the above	16	26	20	39	0	0	0	39	41	35
2022	Client contact centre	24	32	14	7	16	0	7	25	60	15
2022	Communications or public affairs	4	24	37	34	0	0	0	34	28	25
2022	Science and technology	8	31	46	7	0	0	8	8	42	15
2022	Administration and operations	9	23	45	13	4	4	2	19	33	40
2022	Human resources	18	18	55	9	0	0	0	9	36	10
2022	Financial management	0	33	50	17	0	0	0	17	33	15
2022	Information technology	3	39	36	15	6	0	0	22	42	30
2022	Project management	3	31	24	34	3	0	4	39	36	30
2022	Other services to the public	6	21	28	25	20	0	0	45	27	15
2022	None of the above	5	28	28	30	7	0	2	38	34	40
2020	Client contact centre	0	35	56	0	9	0	0	9	35	10
2020	Communications or public affairs	13	16	30	28	13	0	0	41	29	35
2020	Science and technology	10	14	48	23	5	0	0	28	24	20
2020	Administration and operations	8	18	45	25	4	0	0	29	26	60
2020	Financial management	17	28	50	4	0	0	0	4	46	20
2020	Information management	10	21	40	19	0	0	10	21	34	10
2020	Information technology	11	31	52	3	3	0	0	6	42	30
2020	Project management	0	23	39	27	5	0	5	34	24	30
2020	Other services to the public	5	15	40	15	20	0	5	37	20	20
2020	None of the above	7	25	45	14	9	0	0	23	33	45
2019	Communications or public affairs	14	9	36	21	18	0	3	39	23	20
2019	Administration and operations	7	52	29	5	7	0	0	12	59	30
2019	Financial management	27	40	33	0	0	0	0	0	67	10
2019	Information technology	23	31	44	0	0	0	2	0	55	20
2019	Project management	16	34	37	4	5	4	0	9	52	20
2019	None of the above	21	19	31	28	2	0	0	30	40	25

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	21	52	17	0	10	0	19	23	15
2024	Legal services	7	17	33	19	24	0	0	43	25	10
2024	Administration and operations	34	28	16	18	2	0	3	20	64	25
2024	Financial management	13	9	48	5	24	0	0	30	22	10
2024	Information technology	4	27	37	24	8	0	0	32	31	30
2024	Project management	44	19	37	0	0	0	0	0	63	25
2024	Other services to the public	21	38	10	31	0	0	0	31	59	10
2024	None of the above	29	30	14	25	2	0	0	27	59	35
2022	Client contact centre	15	32	15	15	8	0	15	27	55	15
2022	Communications or public affairs	8	29	41	8	8	5	0	18	39	25
2022	Science and technology	0	31	22	32	0	0	15	37	36	15
2022	Administration and operations	23	45	28	2	0	0	2	2	69	40
2022	Human resources	10	62	19	10	0	0	0	10	72	10
2022	Financial management	0	25	55	13	6	0	0	19	25	15
2022	Information technology	3	25	51	13	8	0	0	21	27	30
2022	Project management	17	34	35	15	0	0	0	15	50	30
2022	Other services to the public	29	12	12	26	14	7	0	44	44	15
2022	None of the above	13	27	32	20	2	3	2	24	42	40
2020	Client contact centre	0	46	45	0	9	0	0	9	46	10
2020	Communications or public affairs	18	24	30	19	8	0	0	28	43	35
2020	Science and technology	10	19	29	33	9	0	0	41	29	20
2020	Administration and operations	33	35	11	16	6	0	0	22	67	60
2020	Financial management	13	17	50	17	4	0	0	20	30	20
2020	Information management	10	21	19	21	10	0	19	38	38	10
2020	Information technology	0	11	54	29	0	6	0	31	12	30
2020	Project management	10	53	29	7	0	0	0	7	63	30
2020	Other services to the public	5	25	31	27	0	0	12	31	34	15
2020	None of the above	23	41	22	8	4	2	0	12	65	45
2019	Communications or public affairs	39	37	18	0	3	0	3	3	79	20
2019	Administration and operations	30	27	30	2	2	5	4	5	62	30
2019	Financial management	44	51	6	0	0	0	0	0	94	10
2019	Information technology	25	20	28	17	0	10	0	18	51	20
2019	Project management	75	25	0	0	0	0	0	0	100	20
2019	None of the above	43	51	0	6	0	0	0	6	94	25

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	5	34	38	18	5	0	23	39	15
2024	Legal services	0	14	15	34	37	0	71	14	10
2024	Administration and operations	9	12	42	18	13	5	33	23	25
2024	Financial management	6	8	31	23	17	14	47	17	10
2024	Information technology	0	21	49	19	10	0	30	21	30
2024	Project management	10	28	49	10	4	0	14	38	25
2024	Other services to the public	17	21	41	21	0	0	21	38	10
2024	None of the above	7	26	34	31	2	0	33	33	35
2022	Client contact centre	15	31	23	16	8	7	26	50	15
2022	Communications or public affairs	4	16	37	30	9	4	41	21	25
2022	Science and technology	0	0	53	32	8	8	43	0	15
2022	Administration and operations	14	17	38	29	2	0	31	31	40
2022	Human resources	10	27	30	33	0	0	33	36	10
2022	Financial management	6	25	33	36	0	0	36	31	15
2022	Information technology	12	19	31	30	8	0	38	31	30
2022	Project management	7	10	45	32	7	0	38	17	30
2022	Other services to the public	0	0	38	55	6	0	62	0	15
2022	None of the above	2	15	53	14	10	5	26	18	40
2020	Client contact centre	9	9	44	30	9	0	39	17	10
2020	Communications or public affairs	5	23	36	23	11	2	34	28	35
2020	Science and technology	10	5	29	43	13	0	56	15	20
2020	Administration and operations	8	10	42	27	13	0	40	18	60
2020	Financial management	9	11	50	27	4	0	31	20	20
2020	Information management	10	19	21	50	0	0	50	29	10
2020	Information technology	5	3	66	21	5	0	26	8	30
2020	Project management	0	20	58	15	7	0	23	20	30
2020	Other services to the public	5	9	34	32	20	0	52	14	20
2020	None of the above	8	19	37	31	6	0	36	27	45
2019	Communications or public affairs	3	37	33	21	3	3	24	42	20
2019	Administration and operations	12	23	45	17	2	0	20	35	30
2019	Financial management	9	40	33	18	0	0	18	49	10
2019	Information technology	14	22	41	13	10	0	23	36	20
2019	Project management	14	27	44	14	0	0	14	42	20
2019	None of the above	19	25	29	25	2	0	27	44	25

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	21	10	31	4	25	0	8	32	34	15
2024	Legal services	14	0	30	11	34	0	12	51	16	10
2024	Administration and operations	44	16	35	2	2	0	0	4	61	25
2024	Financial management	6	28	30	24	7	0	5	33	36	10
2024	Information technology	6	25	39	15	11	0	4	27	32	30
2024	Project management	53	9	21	11	6	0	0	17	62	25
2024	Other services to the public	29	38	12	22	0	0	0	22	67	10
2024	None of the above	37	18	12	18	9	0	6	29	58	35
2022	Client contact centre	47	8	8	14	17	0	7	33	59	15
2022	Communications or public affairs	15	29	13	38	5	0	0	43	45	25
2022	Science and technology	0	39	29	16	8	0	8	26	43	15
2022	Administration and operations	16	25	31	24	2	0	2	27	42	40
2022	Human resources	28	38	23	12	0	0	0	12	66	10
2022	Financial management	12	12	49	20	8	0	0	27	24	15
2022	Information technology	19	21	15	33	12	0	0	45	40	30
2022	Project management	14	34	35	11	3	4	0	14	49	30
2022	Other services to the public	18	26	14	29	6	0	7	38	47	15
2022	None of the above	11	31	25	22	10	0	0	32	43	40
2020	Client contact centre	17	17	39	18	9	0	0	27	34	10
2020	Communications or public affairs	2	38	18	17	21	0	2	39	42	35
2020	Science and technology	9	19	24	37	10	0	0	48	29	20
2020	Administration and operations	17	11	37	25	8	1	1	33	28	60
2020	Financial management	21	20	41	15	4	0	0	18	41	20
2020	Information management	10	29	42	10	0	0	10	11	43	10
2020	Information technology	5	30	38	14	9	0	3	24	37	30
2020	Project management	2	29	57	2	10	0	0	13	31	30
2020	Other services to the public	9	23	26	31	11	0	0	42	33	20
2020	None of the above	7	28	41	20	4	0	0	24	35	45
2019	Communications or public affairs	17	21	30	0	32	0	0	32	38	20
2019	Administration and operations	17	54	5	15	5	2	2	21	74	30
2019	Financial management	42	22	33	0	0	0	4	0	66	10
2019	Information technology	24	28	19	17	12	0	0	29	52	20
2019	Project management	43	25	22	5	5	0	0	10	68	20
2019	None of the above	43	32	22	3	0	0	0	3	75	25

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	8	22	45	8	0	17	64	10	15
2024	Legal services	0	29	25	0	46	0	0	46	29	10
2024	Administration and operations	5	27	28	25	2	9	4	31	37	25
2024	Financial management	6	0	58	19	7	0	10	28	7	10
2024	Information technology	0	7	20	48	24	0	0	73	7	30
2024	Project management	15	6	31	31	17	0	0	48	21	25
2024	Other services to the public	19	6	28	47	0	0	0	47	24	10
2024	None of the above	11	18	21	35	13	2	0	49	30	35
2022	Client contact centre	7	24	32	14	8	0	15	26	37	15
2022	Communications or public affairs	8	0	20	45	22	0	5	71	8	25
2022	Science and technology	0	8	22	16	39	0	15	65	10	15
2022	Administration and operations	4	29	30	13	7	11	4	24	40	40
2022	Human resources	0	10	27	52	0	0	12	59	11	10
2022	Financial management	6	31	29	27	0	0	6	29	40	15
2022	Information technology	6	7	18	31	31	0	7	67	13	30
2022	Project management	7	13	46	14	17	0	3	32	20	30
2022	Other services to the public	0	13	19	13	36	7	12	60	16	15
2022	None of the above	3	5	27	38	16	8	4	61	8	40
2020	Client contact centre	0	17	9	37	37	0	0	74	17	10
2020	Communications or public affairs	3	13	21	31	29	3	0	62	16	35
2020	Science and technology	5	0	14	32	48	0	0	81	5	20
2020	Administration and operations	3	17	18	28	30	3	3	61	20	60
2020	Financial management	13	11	51	20	0	4	0	21	25	20
2020	Information management	0	0	29	31	31	0	10	68	0	10
2020	Information technology	3	6	9	51	22	6	3	80	11	25
2020	Project management	5	12	16	50	16	0	0	66	17	30
2020	Other services to the public	5	5	10	37	38	0	5	80	10	15
2020	None of the above	2	4	32	38	20	0	4	61	6	45
2019	Communications or public affairs	6	8	21	39	21	0	6	63	15	20
2019	Administration and operations	9	29	36	9	11	2	2	21	41	30
2019	Financial management	49	27	6	18	0	0	0	18	76	10
2019	Information technology	12	9	15	20	31	7	7	59	24	20
2019	Project management	11	40	21	14	10	4	0	25	53	20
2019	None of the above	10	22	38	6	12	12	0	21	36	25

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	9	20	38	14	19	0	0	33	29	15
2024	Legal services	14	7	46	32	0	0	0	32	21	10
2024	Administration and operations	25	42	20	11	2	0	0	13	67	25
2024	Financial management	13	18	55	14	0	0	0	14	31	10
2024	Information technology	4	16	53	14	13	0	0	28	20	30
2024	Project management	35	20	37	4	0	4	0	4	58	25
2024	Other services to the public	25	22	20	33	0	0	0	33	47	10
2024	None of the above	27	30	26	13	3	2	0	16	58	35
2022	Client contact centre	24	48	7	0	15	0	7	16	76	15
2022	Communications or public affairs	7	21	53	13	5	0	0	18	28	25
2022	Science and technology	0	24	38	15	15	0	8	32	26	15
2022	Administration and operations	21	45	30	4	0	0	0	4	66	40
2022	Human resources	0	41	38	21	0	0	0	21	41	10
2022	Financial management	10	30	34	21	6	0	0	27	39	15
2022	Information technology	9	22	39	16	11	3	0	28	32	30
2022	Project management	24	29	40	7	0	0	0	7	53	30
2022	Other services to the public	20	14	31	14	7	7	6	24	40	15
2022	None of the above	10	39	20	28	0	0	2	29	50	40
2020	Client contact centre	9	38	26	20	9	0	0	28	46	10
2020	Communications or public affairs	13	18	41	13	16	0	0	29	31	35
2020	Science and technology	24	5	28	23	15	5	0	40	31	20
2020	Administration and operations	29	22	31	14	5	0	0	18	51	60
2020	Financial management	12	12	64	4	7	0	0	11	25	20
2020	Information management	10	0	61	19	0	0	10	22	11	10
2020	Information technology	5	14	49	23	5	0	3	29	20	30
2020	Project management	17	35	41	7	0	0	0	7	52	30
2020	Other services to the public	9	19	29	26	16	0	0	43	28	20
2020	None of the above	21	38	29	8	2	2	0	10	61	45
2019	Communications or public affairs	14	45	21	15	3	0	3	18	61	20
2019	Administration and operations	29	36	22	13	0	0	0	13	65	30
2019	Information technology	21	28	26	2	7	7	10	10	59	20
2019	Project management	46	49	5	0	0	0	0	0	95	20
2019	None of the above	56	12	26	6	0	0	0	6	68	25

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	21	27	21	23	0	8	48	23	15
2024	Legal services	0	0	40	30	20	0	10	56	0	10
2024	Administration and operations	0	23	26	45	7	0	0	52	23	25
2024	Financial management	13	5	28	23	31	0	0	54	18	10
2024	Information technology	0	13	32	31	25	0	0	56	13	30
2024	Project management	0	0	39	41	17	0	3	60	0	25
2024	Other services to the public	4	17	22	51	6	0	0	57	21	10
2024	None of the above	5	14	42	20	17	2	0	38	19	35
2022	Client contact centre	0	16	16	31	23	0	15	63	19	15
2022	Communications or public affairs	0	11	30	46	9	0	4	57	12	25
2022	Science and technology	0	0	61	24	7	0	8	34	0	15
2022	Administration and operations	0	18	37	39	6	0	0	45	18	40
2022	Human resources	9	0	41	40	10	0	0	50	9	10
2022	Financial management	0	18	12	49	21	0	0	70	18	15
2022	Information technology	0	10	35	21	31	0	4	54	10	30
2022	Project management	3	6	49	27	14	0	0	41	10	30
2022	Other services to the public	6	13	21	27	27	0	6	57	21	15
2022	None of the above	8	12	19	27	27	5	3	58	22	40
2020	Client contact centre	0	17	37	18	27	0	0	45	17	10
2020	Communications or public affairs	0	8	36	25	31	0	0	56	8	35
2020	Science and technology	9	14	14	43	19	0	0	62	24	20
2020	Administration and operations	8	8	35	34	14	0	0	48	16	60
2020	Financial management	0	0	46	31	23	0	0	54	0	20
2020	Information management	19	0	10	51	10	0	10	68	21	10
2020	Information technology	0	11	17	60	9	0	3	71	11	30
2020	Project management	5	18	31	37	9	0	0	46	23	30
2020	Other services to the public	0	0	29	51	16	0	5	70	0	20
2020	None of the above	0	9	44	31	15	0	0	47	9	45
2019	Communications or public affairs	18	16	40	23	0	0	3	24	35	20
2019	Administration and operations	14	37	30	16	2	0	0	18	51	30
2019	Financial management	4	40	33	24	0	0	0	24	44	10
2019	Information technology	7	15	33	16	23	7	0	42	23	20
2019	Project management	16	20	23	27	11	4	0	39	37	20
2019	None of the above	19	35	35	5	6	0	0	11	53	25

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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	6	17	28	18	8	12	10	30	34	15
2024	Legal services	13	35	40	12	0	0	0	48	12	10
2024	Administration and operations	23	10	28	24	0	10	5	39	28	25
2024	Financial management	13	75	5	7	0	0	0	88	7	10
2024	Information technology	19	30	31	9	8	3	0	50	18	30
2024	Project management	18	37	19	15	3	0	7	60	20	25
2024	Other services to the public	29	31	36	0	4	0	0	59	4	10
2024	None of the above	31	5	24	13	23	2	2	38	38	35
2022	Client contact centre	15	31	24	14	16	0	0	46	30	15
2022	Communications or public affairs	17	34	24	9	5	4	8	57	15	25
2022	Science and technology	0	62	7	22	8	0	0	62	31	15
2022	Administration and operations	20	32	26	12	4	2	4	56	17	40
2022	Human resources	31	35	20	0	0	13	0	77	0	10
2022	Financial management	12	45	0	29	7	8	0	62	38	15
2022	Information technology	14	36	20	6	18	6	0	53	26	30
2022	Project management	11	48	14	17	10	0	0	59	27	30
2022	Other services to the public	7	40	28	12	13	0	0	47	25	15
2022	None of the above	15	44	24	14	0	2	0	61	14	40
2020	Client contact centre	9	47	9	27	9	0	0	56	36	10
2020	Communications or public affairs	24	39	15	17	0	5	0	66	18	35
2020	Science and technology	19	51	30	0	0	0	0	70	0	20
2020	Administration and operations	25	35	19	10	10	0	1	61	20	60
2020	Financial management	25	27	28	12	4	0	4	54	17	20
2020	Information management	10	42	29	0	19	0	0	51	19	10
2020	Information technology	20	42	18	12	8	0	0	62	20	30
2020	Project management	13	57	16	7	2	0	5	74	10	30
2020	Other services to the public	26	26	30	9	0	9	0	57	10	20
2020	None of the above	15	38	30	9	4	4	0	56	13	45
2019	Communications or public affairs	9	24	28	18	6	0	15	38	29	20
2019	Administration and operations	12	38	19	10	18	0	4	52	28	30
2019	Financial management	6	13	36	18	27	0	0	19	45	10
2019	Information technology	9	25	35	9	11	2	10	38	22	20
2019	Project management	23	67	11	0	0	0	0	89	0	20
2019	None of the above	25	22	26	10	11	6	0	51	22	25

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	35	51	0	5	8	0	87	13	15
2024	Legal services	46	54	0	0	0	0	100	0	10
2024	Administration and operations	31	44	10	11	3	2	76	14	25
2024	Financial management	56	36	0	8	0	0	92	8	10
2024	Information technology	32	43	12	14	0	0	75	14	30
2024	Project management	37	37	15	11	0	0	75	11	25
2024	Other services to the public	50	21	20	9	0	0	72	9	10
2024	None of the above	38	27	15	5	15	0	65	20	35
2022	Client contact centre	31	39	22	0	7	0	70	7	15
2022	Communications or public affairs	43	33	16	8	0	0	75	8	25
2022	Science and technology	24	46	16	6	8	0	70	15	15
2022	Administration and operations	33	29	17	16	4	0	62	21	40
2022	Human resources	58	32	10	0	0	0	90	0	10
2022	Financial management	44	31	19	7	0	0	74	7	15
2022	Information technology	37	45	10	3	6	0	81	9	30
2022	Project management	32	48	7	10	3	0	80	13	30
2022	Other services to the public	41	20	6	20	13	0	61	33	15
2022	None of the above	36	49	12	3	0	0	85	3	40
2020	Client contact centre	56	18	9	9	9	0	74	17	10
2020	Communications or public affairs	52	27	8	10	0	2	82	10	35
2020	Science and technology	48	37	9	0	5	0	86	5	20
2020	Administration and operations	42	35	4	11	8	0	77	19	60
2020	Financial management	45	32	20	0	4	0	77	4	20
2020	Information management	31	39	21	0	10	0	69	10	10
2020	Information technology	55	23	8	12	3	0	78	14	30
2020	Project management	41	45	7	4	2	0	86	7	30
2020	Other services to the public	35	51	5	5	0	5	90	5	20
2020	None of the above	43	36	8	7	5	0	79	13	45
2019	Communications or public affairs	44	36	3	11	6	0	80	17	20
2019	Administration and operations	24	42	2	22	10	0	66	32	30
2019	Financial management	15	27	54	0	4	0	42	4	10
2019	Information technology	27	39	19	7	9	0	66	15	20
2019	Project management	41	43	0	16	0	0	84	16	20
2019	None of the above	31	27	24	6	6	6	62	12	25

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	42	45	5	8	0	0	87	8	15
2024	Legal services	53	35	0	12	0	0	88	12	10
2024	Administration and operations	43	33	13	6	0	5	80	6	25
2024	Financial management	42	50	0	8	0	0	92	8	10
2024	Information technology	26	51	21	2	0	0	77	2	30
2024	Project management	47	46	0	7	0	0	93	7	25
2024	Other services to the public	55	41	4	0	0	0	96	0	10
2024	None of the above	51	31	4	11	3	0	82	14	35
2022	Client contact centre	29	56	7	7	0	0	85	7	15
2022	Communications or public affairs	46	37	13	0	4	0	83	4	25
2022	Science and technology	24	53	8	8	7	0	77	16	15
2022	Administration and operations	39	48	2	11	0	0	87	11	40
2022	Human resources	49	31	20	0	0	0	80	0	10
2022	Financial management	26	54	0	13	7	0	80	20	15
2022	Information technology	39	40	8	3	9	0	79	12	30
2022	Project management	52	37	7	0	3	0	90	3	30
2022	Other services to the public	29	52	0	19	0	0	81	19	15
2022	None of the above	35	57	5	3	0	0	92	3	40
2020	Client contact centre	17	66	9	0	9	0	83	9	10
2020	Communications or public affairs	47	39	6	7	0	0	87	7	35
2020	Science and technology	43	42	9	5	0	0	86	5	20
2020	Administration and operations	44	42	6	6	1	0	87	8	60
2020	Financial management	45	52	0	0	4	0	96	4	20
2020	Information management	31	29	19	11	10	0	60	21	10
2020	Information technology	52	29	5	9	5	0	81	14	30
2020	Project management	48	47	2	2	0	0	96	2	30
2020	Other services to the public	40	55	0	5	0	0	95	5	20
2020	None of the above	49	38	6	7	0	0	87	7	45
2019	Communications or public affairs	68	9	9	11	3	0	77	14	20
2019	Administration and operations	41	27	20	9	2	0	68	11	30
2019	Financial management	6	71	0	24	0	0	76	24	10
2019	Information technology	29	46	16	7	2	0	75	9	20
2019	Project management	48	47	0	5	0	0	95	5	20
2019	None of the above	32	50	8	8	3	0	82	10	25

Question 23. The people I work with value my ideas and opinions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	32	47	4	0	8	9	0	87	9	15
2024	Legal services	24	76	0	0	0	0	0	100	0	10
2024	Administration and operations	34	38	11	15	0	2	0	73	16	25
2024	Financial management	25	66	0	9	0	0	0	91	9	10
2024	Information technology	21	56	17	6	0	0	0	77	6	30
2024	Project management	27	63	10	0	0	0	0	90	0	25
2024	Other services to the public	45	44	10	0	0	0	0	90	0	10
2024	None of the above	37	19	12	13	18	0	0	57	31	35
2022	Client contact centre	37	48	8	7	0	0	0	85	7	15
2022	Communications or public affairs	24	59	9	8	0	0	0	83	8	25
2022	Science and technology	32	37	23	0	8	0	0	69	8	15
2022	Administration and operations	32	50	11	2	2	2	0	85	4	40
2022	Human resources	49	51	0	0	0	0	0	100	0	10
2022	Financial management	31	49	7	13	0	0	0	80	13	15
2022	Information technology	29	38	19	11	3	0	0	67	14	30
2022	Project management	42	38	16	3	0	0	0	81	3	30
2022	Other services to the public	36	45	0	6	13	0	0	81	19	15
2022	None of the above	40	45	7	8	0	0	0	85	8	40
2020	Client contact centre	17	66	9	9	0	0	0	83	9	10
2020	Communications or public affairs	47	40	10	2	0	0	0	88	2	35
2020	Science and technology	14	71	5	10	0	0	0	85	10	20
2020	Administration and operations	34	45	17	3	1	0	0	79	4	60
2020	Financial management	57	11	28	4	0	0	0	68	4	20
2020	Information management	29	31	31	0	10	0	0	60	10	10
2020	Information technology	35	45	5	12	3	0	0	80	14	30
2020	Project management	51	43	4	2	0	0	0	93	2	30
2020	Other services to the public	45	51	5	0	0	0	0	95	0	20
2020	None of the above	39	48	13	0	0	0	0	87	0	45
2019	Communications or public affairs	33	58	6	0	0	3	0	94	0	20
2019	Administration and operations	35	24	14	25	0	0	2	61	26	30
2019	Financial management	9	73	18	0	0	0	0	82	0	10
2019	Information technology	21	55	15	2	7	0	0	76	9	20
2019	Project management	28	56	11	5	0	0	0	84	5	20
2019	None of the above	21	48	25	6	0	0	0	69	6	25

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	27	14	10	5	8	23	12	64	21	15
2024	Legal services	31	47	0	0	0	15	7	100	0	10
2024	Administration and operations	26	36	11	0	8	12	8	77	10	25
2024	Financial management	50	41	0	0	0	0	9	100	0	10
2024	Information technology	16	58	11	9	6	0	0	74	15	30
2024	Project management	11	59	20	0	7	0	3	72	7	25
2024	Other services to the public	48	19	10	9	0	4	9	77	11	10
2024	None of the above	19	40	0	24	6	8	2	67	33	35
2022	Client contact centre	38	31	7	16	9	0	0	69	24	15
2022	Communications or public affairs	33	25	7	26	0	0	9	64	28	25
2022	Science and technology	24	45	7	7	16	0	0	69	24	15
2022	Administration and operations	26	40	4	12	9	5	2	72	24	40
2022	Human resources	40	52	9	0	0	0	0	91	0	10
2022	Financial management	40	48	0	6	0	0	6	93	7	15
2022	Information technology	26	55	12	3	0	3	0	84	3	30
2022	Project management	34	49	0	14	0	3	0	85	15	30
2022	Other services to the public	22	52	0	14	12	0	0	74	26	15
2022	None of the above	22	58	17	0	0	0	2	82	0	40

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	21	16	20	0	17	14	12	50	23	15
2024	Legal services	31	47	0	0	0	22	0	100	0	10
2024	Administration and operations	23	31	11	11	5	12	8	67	19	25
2024	Financial management	37	54	0	0	0	0	9	100	0	10
2024	Information technology	19	48	22	5	6	0	0	67	11	30
2024	Project management	14	31	16	20	12	3	3	48	34	25
2024	Other services to the public	42	25	6	0	14	4	9	77	16	10
2024	None of the above	20	34	6	27	3	8	2	60	33	35
2022	Client contact centre	44	23	8	15	9	0	0	68	24	15
2022	Communications or public affairs	25	36	8	13	8	0	9	67	24	25
2022	Science and technology	24	45	7	7	16	0	0	69	23	15
2022	Administration and operations	19	39	11	12	9	9	0	64	24	40
2022	Human resources	49	18	19	0	13	0	0	68	13	10
2022	Financial management	53	35	0	6	0	0	6	93	7	15
2022	Information technology	26	50	15	9	0	0	0	76	9	30
2022	Project management	34	42	14	7	0	3	0	78	7	30
2022	Other services to the public	19	40	15	7	19	0	0	59	26	15
2022	None of the above	22	52	12	8	0	3	2	78	9	40

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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	27	26	15	8	0	19	4	70	11	15
2024	Legal services	53	37	10	0	0	0	0	90	0	10
2024	Administration and operations	40	29	11	5	8	4	2	74	14	25
2024	Financial management	58	42	0	0	0	0	0	100	0	10
2024	Information technology	25	42	26	0	2	0	5	70	3	30
2024	Project management	41	44	11	4	0	0	0	85	4	25
2024	Other services to the public	48	18	14	20	0	0	0	66	20	10
2024	None of the above	40	18	15	11	12	2	2	60	24	35
2022	Client contact centre	44	47	0	0	0	0	9	100	0	15
2022	Communications or public affairs	54	37	9	0	0	0	0	91	0	25
2022	Science and technology	55	15	15	0	0	0	15	83	0	15
2022	Administration and operations	42	27	26	4	0	0	0	69	4	40
2022	Human resources	58	32	10	0	0	0	0	90	0	10
2022	Financial management	49	21	10	13	0	0	7	76	14	15
2022	Information technology	20	40	25	5	3	0	6	64	9	30
2022	Project management	65	28	3	3	0	0	0	93	3	30
2022	Other services to the public	40	35	13	0	6	0	6	79	7	15
2022	None of the above	36	36	23	5	0	0	0	72	5	40
2020	Client contact centre	44	39	17	0	0	0	0	83	0	10
2020	Communications or public affairs	58	30	10	2	0	0	0	88	2	35
2020	Science and technology	37	53	5	5	0	0	0	90	5	20
2020	Administration and operations	60	28	11	0	0	0	1	89	0	60
2020	Financial management	53	28	18	0	0	0	0	82	0	20
2020	Information management	19	31	21	10	10	0	10	55	21	10
2020	Information technology	52	25	17	6	0	0	0	77	6	30
2020	Project management	69	24	4	0	0	0	3	96	0	30
2020	Other services to the public	56	14	26	5	0	0	0	70	5	20
2020	None of the above	57	24	16	2	2	0	0	81	4	45
2019	Communications or public affairs	50	15	20	15	0	0	0	66	15	20
2019	Administration and operations	33	34	11	10	10	0	2	68	20	30
2019	Financial management	49	45	6	0	0	0	0	94	0	10
2019	Information technology	37	40	7	0	7	0	10	86	7	20
2019	Project management	56	36	5	4	0	0	0	91	4	20
2019	None of the above	37	24	22	8	3	0	6	65	11	25

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	15	33	8	25	0	19	0	59	31	15
2024	Legal services	39	44	10	0	0	0	7	89	0	10
2024	Administration and operations	19	32	27	15	4	2	0	53	19	25
2024	Financial management	29	57	7	8	0	0	0	85	8	10
2024	Information technology	26	43	13	11	6	0	0	69	18	30
2024	Project management	30	39	13	12	6	0	0	69	18	25
2024	Other services to the public	53	4	14	29	0	0	0	57	29	10
2024	None of the above	33	19	13	12	22	2	0	53	34	35
2022	Client contact centre	22	31	24	15	7	0	0	53	23	15
2022	Communications or public affairs	28	48	17	8	0	0	0	76	8	25
2022	Science and technology	39	37	7	9	8	0	0	76	17	15
2022	Administration and operations	31	40	21	7	0	2	0	72	7	40
2022	Human resources	31	36	23	10	0	0	0	67	10	10
2022	Financial management	32	33	22	13	0	0	0	64	13	15
2022	Information technology	23	46	12	10	9	0	0	69	19	30
2022	Project management	38	28	20	14	0	0	0	66	14	30
2022	Other services to the public	42	26	20	0	12	0	0	68	12	15
2022	None of the above	27	41	19	8	5	0	0	68	13	40
2020	Client contact centre	56	10	17	17	0	0	0	66	17	10
2020	Communications or public affairs	50	35	10	2	2	0	0	85	5	35
2020	Science and technology	33	42	15	5	5	0	0	75	10	20
2020	Administration and operations	46	28	17	5	3	1	0	75	8	60
2020	Financial management	46	23	11	12	4	4	0	72	17	20
2020	Information management	19	21	40	10	10	0	0	40	19	10
2020	Information technology	41	43	5	11	0	0	0	84	11	30
2020	Project management	53	28	12	7	0	0	0	81	7	30
2020	Other services to the public	40	15	41	5	0	0	0	55	5	20
2020	None of the above	36	35	15	12	0	2	0	72	12	45
2019	Communications or public affairs	47	21	12	17	3	0	0	68	20	20
2019	Administration and operations	24	38	5	32	2	0	0	61	34	30
2019	Financial management	31	24	27	18	0	0	0	55	18	10
2019	Information technology	19	53	11	10	7	0	0	73	17	20
2019	Project management	54	22	7	14	4	0	0	75	17	20
2019	None of the above	45	28	5	11	12	0	0	73	22	25

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	23	20	8	5	12	19	12	63	25	15
2024	Legal services	39	47	0	7	0	7	0	92	8	10
2024	Administration and operations	29	28	19	10	7	7	0	61	18	25
2024	Financial management	40	45	7	8	0	0	0	85	8	10
2024	Information technology	27	37	19	3	14	0	0	64	17	30
2024	Project management	30	26	17	18	6	3	0	58	25	25
2024	Other services to the public	45	26	0	20	9	0	0	71	29	10
2024	None of the above	33	17	15	5	28	2	0	51	34	35
2022	Client contact centre	30	8	31	23	0	0	7	41	25	15
2022	Communications or public affairs	34	38	8	8	8	0	4	76	16	25
2022	Science and technology	39	8	23	15	8	0	6	51	24	15
2022	Administration and operations	33	26	20	16	2	0	2	60	19	40
2022	Human resources	40	18	33	0	0	0	9	64	0	10
2022	Financial management	45	30	12	13	0	0	0	75	13	15
2022	Information technology	20	36	21	10	9	3	0	58	20	30
2022	Project management	36	34	13	14	0	3	0	72	15	30
2022	Other services to the public	48	21	13	6	12	0	0	69	18	15
2022	None of the above	34	30	18	8	7	0	2	66	16	40
2020	Client contact centre	56	18	9	17	0	0	0	74	17	10
2020	Communications or public affairs	51	24	17	3	2	0	2	77	5	35
2020	Science and technology	33	43	14	0	10	0	0	76	10	20
2020	Administration and operations	49	33	10	5	4	0	0	81	9	60
2020	Financial management	37	32	23	4	0	4	0	72	4	20
2020	Information management	19	21	19	31	10	0	0	40	40	10
2020	Information technology	47	35	8	9	3	0	0	81	11	30
2020	Project management	45	36	7	10	2	0	0	82	12	30
2020	Other services to the public	35	14	26	5	9	0	11	55	16	20
2020	None of the above	29	31	22	9	8	2	0	60	17	45

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	15	40	9	13	4	19	67	21	15
2024	Legal services	49	43	7	0	0	0	93	0	10
2024	Administration and operations	33	33	14	12	8	0	66	21	25
2024	Financial management	49	43	0	0	8	0	92	8	10
2024	Information technology	28	47	5	20	0	0	75	20	30
2024	Project management	30	42	4	11	14	0	72	25	25
2024	Other services to the public	45	35	0	10	9	0	80	20	10
2024	None of the above	38	12	13	10	26	2	50	36	35
2022	Client contact centre	46	31	0	24	0	0	76	24	15
2022	Communications or public affairs	37	42	8	12	0	0	79	12	25
2022	Science and technology	31	46	7	0	15	0	77	15	15
2022	Administration and operations	36	45	14	4	0	0	82	4	40
2022	Human resources	49	40	10	0	0	0	90	0	10
2022	Financial management	31	44	13	12	0	0	75	12	15
2022	Information technology	33	41	13	10	3	0	74	13	30
2022	Project management	45	45	7	3	0	0	90	3	30
2022	Other services to the public	42	20	32	0	6	0	62	6	15
2022	None of the above	29	51	10	5	5	0	81	10	40
2020	Client contact centre	56	18	9	17	0	0	74	17	10
2020	Communications or public affairs	58	22	15	5	0	0	80	5	35
2020	Science and technology	38	47	5	0	10	0	85	10	20
2020	Administration and operations	47	38	6	8	0	0	85	8	60
2020	Financial management	46	43	4	7	0	0	89	7	20
2020	Information management	19	22	19	19	19	0	42	39	10
2020	Information technology	43	40	3	14	0	0	83	14	30
2020	Project management	59	14	20	4	2	0	74	7	30
2020	Other services to the public	40	36	5	15	5	0	76	19	20
2020	None of the above	40	31	18	8	2	2	72	10	45
2019	Communications or public affairs	27	52	6	15	0	0	79	15	20
2019	Administration and operations	32	32	7	19	10	0	64	29	30
2019	Information technology	33	48	13	0	7	0	80	7	20
2019	Project management	56	32	0	9	4	0	88	12	20
2019	None of the above	41	31	2	21	5	0	72	26	25

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	25	48	14	4	8	0	0	73	13	15
2024	Legal services	31	54	0	0	0	15	0	100	0	10
2024	Administration and operations	39	42	15	4	0	0	0	81	4	25
2024	Financial management	74	21	0	5	0	0	0	95	5	10
2024	Information technology	45	40	3	6	6	0	0	85	12	30
2024	Project management	30	41	15	0	3	4	7	80	3	25
2024	Other services to the public	28	53	10	9	0	0	0	81	9	10
2024	None of the above	41	28	7	4	17	2	0	71	22	35
2022	Client contact centre	53	24	7	7	8	0	0	78	15	15
2022	Communications or public affairs	59	25	4	0	4	5	4	92	4	25
2022	Science and technology	38	31	0	6	17	0	7	75	25	15
2022	Administration and operations	49	36	6	5	0	4	0	89	5	40
2022	Human resources	68	23	0	0	0	0	9	100	0	10
2022	Financial management	52	35	13	0	0	0	0	87	0	15
2022	Information technology	42	34	14	6	3	0	0	76	9	30
2022	Project management	52	48	0	0	0	0	0	100	0	30
2022	Other services to the public	62	13	18	6	0	0	0	76	6	15
2022	None of the above	45	35	9	3	3	6	0	84	6	40

Question 31. I am satisfied with the quality of supervision I receive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	25	26	10	8	12	19	0	63	25	15
2024	Legal services	46	47	7	0	0	0	0	93	0	10
2024	Administration and operations	39	24	24	2	8	2	0	65	11	25
2024	Financial management	49	36	7	8	0	0	0	85	8	10
2024	Information technology	32	39	17	6	6	0	0	71	12	30
2024	Project management	40	29	10	15	6	0	0	69	21	25
2024	Other services to the public	41	35	0	14	9	0	0	76	24	10
2024	None of the above	41	11	6	12	23	8	0	56	38	35
2022	Client contact centre	30	25	23	22	0	0	0	55	22	15
2022	Communications or public affairs	44	40	11	0	4	0	0	85	4	25
2022	Science and technology	47	15	14	9	15	0	0	62	24	15
2022	Administration and operations	50	33	13	4	0	0	0	83	4	40
2022	Human resources	41	40	10	0	0	0	9	89	0	10
2022	Financial management	45	42	0	13	0	0	0	87	13	15
2022	Information technology	34	34	10	10	13	0	0	68	22	30
2022	Project management	38	49	3	10	0	0	0	87	10	30
2022	Other services to the public	56	26	6	6	6	0	0	82	12	15
2022	None of the above	40	42	11	2	5	0	0	82	8	40
2020	Client contact centre	65	27	9	0	0	0	0	91	0	10
2020	Communications or public affairs	54	36	10	0	0	0	0	90	0	35
2020	Science and technology	57	33	0	5	5	0	0	90	10	20
2020	Administration and operations	61	26	3	8	1	1	0	88	9	60
2020	Financial management	62	22	12	0	0	4	0	87	0	20
2020	Information management	10	21	29	31	10	0	0	31	40	10
2020	Information technology	67	22	3	6	3	0	0	89	9	30
2020	Project management	57	24	14	2	2	0	0	81	4	30
2020	Other services to the public	45	9	37	9	0	0	0	54	9	20
2020	None of the above	54	31	10	6	0	0	0	85	6	45
2019	Communications or public affairs	50	30	6	14	0	0	0	79	14	20
2019	Administration and operations	38	30	2	17	12	0	0	68	29	30
2019	Financial management	31	45	0	24	0	0	0	76	24	10
2019	Information technology	31	47	9	7	7	0	0	78	13	20
2019	Project management	50	26	0	20	4	0	0	77	23	20
2019	None of the above	46	19	16	3	16	0	0	65	19	25

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	87	0	5	8	0	0	87	8	15
2024	Legal services	72	18	0	0	0	11	100	0	10
2024	Administration and operations	72	23	5	0	0	0	95	0	25
2024	Financial management	87	13	0	0	0	0	100	0	10
2024	Information technology	57	39	2	2	0	0	95	2	30
2024	Project management	76	21	0	0	3	0	97	3	25
2024	Other services to the public	69	31	0	0	0	0	100	0	10
2024	None of the above	63	29	0	0	0	8	100	0	35
2022	Client contact centre	62	31	0	7	0	0	93	7	15
2022	Communications or public affairs	92	8	0	0	0	0	100	0	25
2022	Science and technology	54	30	0	8	8	0	84	16	15
2022	Administration and operations	80	18	3	0	0	0	97	0	40
2022	Human resources	77	10	0	13	0	0	87	13	10
2022	Financial management	73	14	6	0	0	7	93	0	15
2022	Information technology	63	27	6	0	3	0	90	3	30
2022	Project management	86	3	3	7	0	0	90	7	30
2022	Other services to the public	75	13	0	6	6	0	88	12	15
2022	None of the above	80	18	0	0	0	2	100	0	40
2019	Communications or public affairs	70	25	5	0	0	0	95	0	20
2019	Administration and operations	76	14	0	0	10	0	90	10	30
2019	Financial management	94	6	0	0	0	0	100	0	10
2019	Information technology	64	22	14	0	0	0	86	0	20
2019	Project management	96	4	0	0	0	0	100	0	20
2019	None of the above	85	13	2	0	0	0	98	0	25

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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	11	16	36	14	8	15	0	32	26	15
2024	Legal services	0	35	31	19	0	15	0	42	22	10
2024	Administration and operations	9	26	18	15	25	7	0	37	44	25
2024	Financial management	13	61	11	0	0	14	0	87	0	10
2024	Information technology	14	40	28	8	11	0	0	53	18	30
2024	Project management	7	10	48	7	18	10	0	19	27	25
2024	Other services to the public	12	22	4	52	10	0	0	34	62	10
2024	None of the above	11	15	27	16	23	8	0	28	42	35
2022	Client contact centre	15	30	8	31	8	8	0	49	43	15
2022	Communications or public affairs	33	30	28	0	0	8	0	69	0	25
2022	Science and technology	15	30	31	8	8	0	8	49	18	15
2022	Administration and operations	18	35	21	4	9	13	0	61	16	40
2022	Human resources	30	43	18	0	0	0	9	80	0	10
2022	Financial management	26	49	12	7	7	0	0	74	14	15
2022	Information technology	18	42	15	17	6	3	0	62	23	30
2022	Project management	18	35	23	14	3	6	0	57	18	30
2022	Other services to the public	35	19	28	6	12	0	0	53	19	15
2022	None of the above	5	52	28	5	8	2	0	58	13	40
2020	Client contact centre	9	40	17	17	9	0	9	53	28	10
2020	Communications or public affairs	28	34	16	17	2	2	0	64	20	35
2020	Science and technology	13	43	24	5	5	10	0	62	11	20
2020	Administration and operations	18	32	23	15	5	6	0	53	22	60
2020	Financial management	31	41	12	12	4	0	0	72	16	20
2020	Information management	31	11	39	0	19	0	0	42	19	10
2020	Information technology	27	43	25	5	0	0	0	70	5	30
2020	Project management	13	46	24	15	0	3	0	60	15	30
2020	Other services to the public	25	45	0	5	20	5	0	74	26	20
2020	None of the above	17	30	26	22	0	4	0	50	23	45
2019	Communications or public affairs	41	21	18	9	8	3	0	64	17	20
2019	Administration and operations	27	18	7	21	24	2	0	46	46	30
2019	Financial management	6	33	18	26	0	18	0	47	31	10
2019	Information technology	15	15	34	21	13	2	0	31	34	20
2019	Project management	5	11	41	20	24	0	0	16	43	20
2019	None of the above	5	24	9	40	23	0	0	28	63	25

Question 34. I have confidence in the senior management of my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	6	9	31	36	8	9	17	48	15
2024	Legal services	0	28	46	14	12	0	28	26	10
2024	Administration and operations	11	19	13	26	29	2	31	57	25
2024	Financial management	13	28	51	0	0	8	45	0	10
2024	Information technology	8	36	33	11	11	0	45	22	30
2024	Project management	7	13	26	40	14	0	21	54	25
2024	Other services to the public	12	0	14	49	25	0	12	74	10
2024	None of the above	6	12	18	31	30	2	19	62	35
2022	Client contact centre	15	7	23	47	8	0	22	55	15
2022	Communications or public affairs	18	49	12	21	0	0	67	21	25
2022	Science and technology	23	23	22	32	0	0	46	32	15
2022	Administration and operations	19	38	14	9	12	8	61	23	40
2022	Human resources	39	52	9	0	0	0	91	0	10
2022	Financial management	32	42	6	6	14	0	74	20	15
2022	Information technology	15	36	24	12	13	0	51	25	30
2022	Project management	18	28	33	20	0	0	46	20	30
2022	Other services to the public	35	6	34	14	11	0	40	25	15
2022	None of the above	10	35	29	13	11	2	47	24	40
2020	Client contact centre	17	20	37	17	9	0	38	26	10
2020	Communications or public affairs	23	25	18	32	2	0	48	34	35
2020	Science and technology	9	48	33	0	10	0	57	10	20
2020	Administration and operations	18	21	24	26	8	3	40	35	60
2020	Financial management	33	20	30	8	9	0	54	17	20
2020	Information management	10	22	29	10	29	0	32	39	10
2020	Information technology	18	37	28	11	5	0	55	16	30
2020	Project management	2	30	29	24	13	3	33	37	30
2020	Other services to the public	15	46	9	5	25	0	61	30	20
2020	None of the above	15	19	19	20	25	2	35	45	45
2019	Communications or public affairs	21	38	15	15	11	0	59	26	20
2019	Administration and operations	7	31	7	28	27	0	38	55	30
2019	Financial management	6	11	22	22	40	0	17	62	10
2019	Information technology	13	4	22	43	17	0	17	60	20
2019	Project management	0	9	7	36	45	4	9	84	20
2019	None of the above	5	15	14	18	48	0	20	67	25

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	6	5	49	27	12	0	0	11	39	15
2024	Legal services	0	7	52	26	0	15	0	8	31	10
2024	Administration and operations	11	12	15	37	16	9	0	25	59	25
2024	Financial management	13	54	29	5	0	0	0	67	5	10
2024	Information technology	8	25	28	18	15	5	0	35	35	30
2024	Project management	0	9	34	28	28	0	0	9	56	25
2024	Other services to the public	12	0	31	26	31	0	0	12	57	10
2024	None of the above	9	14	8	25	39	6	0	24	68	35
2022	Client contact centre	15	0	31	47	7	0	0	15	55	15
2022	Communications or public affairs	13	34	33	13	0	8	0	50	14	25
2022	Science and technology	16	18	32	25	9	0	0	34	34	10
2022	Administration and operations	12	34	27	13	9	5	0	48	24	40
2022	Human resources	30	51	18	0	0	0	0	82	0	10
2022	Financial management	19	36	25	13	7	0	0	55	20	15
2022	Information technology	15	26	27	18	7	7	0	44	27	30
2022	Project management	10	21	37	21	3	7	0	34	26	30
2022	Other services to the public	28	12	19	35	6	0	0	40	40	15
2022	None of the above	7	31	26	21	13	2	0	39	35	40
2020	Client contact centre	9	30	10	26	17	0	9	42	47	10
2020	Communications or public affairs	11	30	31	20	8	0	0	41	28	35
2020	Science and technology	4	43	29	14	10	0	0	47	24	20
2020	Administration and operations	10	21	31	24	15	0	0	30	39	60
2020	Financial management	11	48	23	9	9	0	0	59	17	20
2020	Information management	21	11	29	29	10	0	0	32	39	10
2020	Information technology	15	46	18	17	3	0	0	61	20	30
2020	Project management	2	27	27	27	13	5	0	30	41	30
2020	Other services to the public	10	30	16	30	9	5	0	42	41	20
2020	None of the above	6	29	21	21	23	0	0	35	44	45
2019	Communications or public affairs	21	18	33	26	3	0	0	38	29	20
2019	Administration and operations	5	20	18	28	29	0	0	24	58	30
2019	Financial management	0	11	18	13	40	18	0	14	64	10
2019	Information technology	7	7	22	29	35	0	0	13	64	20
2019	Project management	0	0	4	58	29	9	0	0	96	15
2019	None of the above	5	6	14	19	56	0	0	11	75	25

Question 36. Essential information flows effectively from senior management to staff.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	6	24	28	21	21	0	30	42	15
2024	Legal services	0	17	49	33	0	0	17	33	10
2024	Administration and operations	6	14	15	46	17	2	20	65	25
2024	Financial management	27	34	23	12	5	0	61	16	10
2024	Information technology	16	27	24	16	18	0	43	34	30
2024	Project management	0	9	28	31	32	0	9	63	25
2024	Other services to the public	12	0	10	26	52	0	12	78	10
2024	None of the above	0	20	14	21	45	0	20	66	35
2022	Client contact centre	15	24	15	24	22	0	39	46	15
2022	Communications or public affairs	9	38	46	7	0	0	47	7	25
2022	Science and technology	15	24	38	16	8	0	39	24	15
2022	Administration and operations	6	42	21	17	13	0	49	30	40
2022	Human resources	40	23	29	9	0	0	63	9	10
2022	Financial management	19	49	6	18	7	0	69	25	15
2022	Information technology	18	24	37	18	3	0	42	22	30
2022	Project management	11	34	20	17	10	7	49	29	30
2022	Other services to the public	22	26	13	33	6	0	48	39	15
2022	None of the above	7	32	18	25	15	2	40	41	40
2020	Client contact centre	17	30	27	17	9	0	47	26	10
2020	Communications or public affairs	13	35	13	28	8	2	50	37	35
2020	Science and technology	14	38	28	10	10	0	52	20	20
2020	Administration and operations	16	22	20	21	17	3	40	39	60
2020	Financial management	27	36	25	12	0	0	63	12	20
2020	Information management	10	32	19	29	10	0	42	39	10
2020	Information technology	15	51	17	11	6	0	66	16	30
2020	Project management	2	36	22	30	7	3	39	38	30
2020	Other services to the public	25	34	37	0	5	0	59	5	20
2020	None of the above	7	23	25	28	18	0	30	45	45
2019	Communications or public affairs	3	21	15	59	3	0	24	62	20
2019	Administration and operations	7	17	14	26	36	0	24	62	30
2019	Financial management	6	9	4	58	24	0	15	81	10
2019	Information technology	7	12	35	34	13	0	19	47	20
2019	Project management	0	9	4	49	34	5	9	87	20
2019	None of the above	5	6	13	27	49	0	11	76	25

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	54	46	0	0	0	0	0	100	0	15
2024	Legal services	71	22	7	0	0	0	0	93	0	10
2024	Administration and operations	53	30	9	0	5	2	0	85	5	25
2024	Financial management	100	0	0	0	0	0	0	100	0	10
2024	Information technology	66	22	9	0	0	3	0	91	0	30
2024	Project management	59	23	15	3	0	0	0	82	3	25
2024	Other services to the public	56	35	9	0	0	0	0	91	0	10
2024	None of the above	53	38	9	0	0	0	0	91	0	35
2022	Client contact centre	84	8	8	0	0	0	0	92	0	15
2022	Communications or public affairs	70	21	5	0	0	0	5	95	0	25
2022	Science and technology	54	22	15	0	8	0	0	76	8	15
2022	Administration and operations	55	36	7	0	0	0	2	93	0	40
2022	Human resources	38	39	10	13	0	0	0	76	13	10
2022	Financial management	81	19	0	0	0	0	0	100	0	15
2022	Information technology	69	16	5	3	3	0	3	88	6	30
2022	Project management	63	27	3	0	0	0	7	96	0	30
2022	Other services to the public	59	19	0	7	9	6	0	84	16	15
2022	None of the above	77	20	2	0	0	0	0	98	0	40
2020	Client contact centre	83	9	9	0	0	0	0	91	0	10
2020	Communications or public affairs	67	23	10	0	0	0	0	90	0	35
2020	Science and technology	67	23	5	5	0	0	0	90	5	20
2020	Administration and operations	68	17	5	7	1	0	1	86	9	60
2020	Financial management	72	28	0	0	0	0	0	100	0	20
2020	Information management	69	21	0	0	10	0	0	90	10	10
2020	Information technology	59	27	3	3	6	0	3	89	9	30
2020	Project management	72	14	10	4	0	0	0	86	4	30
2020	Other services to the public	81	9	9	0	0	0	0	91	0	20
2020	None of the above	68	28	2	2	0	0	0	96	2	45
2019	Communications or public affairs	74	12	11	0	3	0	0	86	3	20
2019	Administration and operations	56	27	0	2	10	2	2	87	13	30
2019	Financial management	96	4	0	0	0	0	0	100	0	10
2019	Information technology	48	26	13	7	0	0	7	79	7	20
2019	Project management	75	25	0	0	0	0	0	100	0	20
2019	None of the above	81	13	0	6	0	0	0	94	6	25

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My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	20	41	15	16	8	0	61	24	15
2024	Legal services	0	38	47	7	7	0	38	14	10
2024	Administration and operations	12	48	8	18	11	2	62	30	25
2024	Financial management	26	28	41	5	0	0	54	5	10
2024	Information technology	11	46	26	18	0	0	56	18	30
2024	Project management	3	23	23	25	25	0	26	51	25
2024	Other services to the public	12	26	18	33	11	0	38	44	10
2024	None of the above	0	35	20	36	7	2	35	44	35
2022	Client contact centre	29	15	40	16	0	0	44	16	15
2022	Communications or public affairs	29	38	21	13	0	0	66	13	25
2022	Science and technology	15	37	17	31	0	0	52	31	15
2022	Administration and operations	17	46	16	13	8	0	63	21	40
2022	Human resources	41	40	19	0	0	0	81	0	10
2022	Financial management	12	68	0	20	0	0	80	20	15
2022	Information technology	14	39	34	3	7	3	54	10	30
2022	Project management	22	52	16	10	0	0	74	10	30
2022	Other services to the public	32	35	7	26	0	0	67	26	15
2022	None of the above	13	44	10	22	11	0	57	33	40
2020	Client contact centre	9	66	9	17	0	0	74	17	10
2020	Communications or public affairs	18	35	15	32	0	0	53	32	35
2020	Science and technology	19	43	29	4	5	0	61	9	20
2020	Administration and operations	19	46	12	19	4	0	65	23	60
2020	Financial management	22	41	21	7	9	0	63	16	20
2020	Information management	19	61	10	0	10	0	81	10	10
2020	Information technology	11	72	17	0	0	0	83	0	30
2020	Project management	2	47	24	17	7	3	50	25	30
2020	Other services to the public	21	45	25	9	0	0	66	9	20
2020	None of the above	6	45	28	19	4	0	50	22	45
2019	Communications or public affairs	18	30	23	24	6	0	47	30	20
2019	Administration and operations	9	33	31	19	6	0	43	26	30
2019	Financial management	6	31	36	9	18	0	37	27	10
2019	Information technology	19	24	26	25	7	0	42	32	20
2019	Project management	10	19	20	27	23	0	30	50	20
2019	None of the above	11	20	25	31	14	0	30	45	25

Question 39. I feel that change is managed well in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	4	0	32	44	20	0	0	4	64	15
2024	Legal services	0	0	67	15	19	0	0	0	33	10
2024	Administration and operations	5	6	21	17	49	2	0	11	68	25
2024	Financial management	13	41	18	24	5	0	0	54	29	10
2024	Information technology	8	23	34	23	8	0	4	32	33	30
2024	Project management	4	0	29	28	38	0	0	4	67	25
2024	Other services to the public	12	0	22	16	50	0	0	12	66	10
2024	None of the above	0	22	11	35	32	0	0	22	67	35
2022	Client contact centre	15	0	15	32	38	0	0	15	70	15
2022	Communications or public affairs	4	47	25	16	8	0	0	51	24	25
2022	Science and technology	7	39	31	15	8	0	0	46	24	15
2022	Administration and operations	2	30	23	34	11	0	0	32	45	40
2022	Human resources	12	28	47	13	0	0	0	40	13	10
2022	Financial management	6	46	22	12	14	0	0	52	26	15
2022	Information technology	12	18	33	22	9	5	0	32	33	30
2022	Project management	11	28	28	20	13	0	0	39	34	30
2022	Other services to the public	22	33	13	26	6	0	0	55	32	15
2022	None of the above	0	27	28	30	14	0	0	27	44	40
2020	Client contact centre	0	46	28	17	9	0	0	46	26	10
2020	Communications or public affairs	16	28	21	25	10	0	0	44	35	35
2020	Science and technology	5	49	25	10	10	0	0	54	21	20
2020	Administration and operations	10	21	40	19	11	0	0	31	29	60
2020	Financial management	8	26	37	13	13	4	0	35	27	20
2020	Information management	10	22	49	10	10	0	0	32	19	10
2020	Information technology	0	48	35	9	6	3	0	49	15	30
2020	Project management	2	24	39	27	5	3	0	27	33	30
2020	Other services to the public	15	41	9	30	0	5	0	59	31	20
2020	None of the above	12	19	32	24	13	0	0	31	37	45
2019	Communications or public affairs	29	9	8	34	20	0	0	38	54	20
2019	Administration and operations	2	9	12	48	28	0	0	11	76	30
2019	Financial management	6	6	22	44	24	0	0	11	67	10
2019	Information technology	0	7	34	60	0	0	0	7	60	20
2019	Project management	0	16	9	67	9	0	0	16	75	20
2019	None of the above	11	2	11	22	54	0	0	13	76	25

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	14	28	8	17	17	15	0	50	41	15
2024	Legal services	33	56	12	0	0	0	0	88	0	10
2024	Administration and operations	6	34	19	15	25	0	0	40	40	25
2024	Financial management	33	52	15	0	0	0	0	85	0	10
2024	Information technology	14	36	34	9	7	0	0	49	17	30
2024	Project management	3	40	33	12	10	3	0	44	22	25
2024	Other services to the public	12	21	28	30	9	0	0	33	39	10
2024	None of the above	12	29	16	17	18	8	0	44	38	35
2022	Client contact centre	22	15	31	32	0	0	0	37	32	15
2022	Communications or public affairs	18	44	13	20	4	0	0	63	24	25
2022	Science and technology	8	54	22	7	8	0	0	62	16	15
2022	Administration and operations	18	28	17	23	14	0	0	46	37	40
2022	Human resources	41	50	10	0	0	0	0	90	0	10
2022	Financial management	25	49	6	7	13	0	0	74	20	15
2022	Information technology	11	40	26	14	9	0	0	51	23	30
2022	Project management	15	42	20	20	3	0	0	57	23	30
2022	Other services to the public	20	31	15	27	7	0	0	51	34	15
2022	None of the above	13	46	27	5	8	2	0	60	13	40
2020	Client contact centre	9	57	17	17	0	0	0	66	17	10
2020	Communications or public affairs	31	36	14	10	7	2	0	68	17	35
2020	Science and technology	9	52	24	0	5	10	0	68	6	20
2020	Administration and operations	22	41	17	10	10	0	0	63	20	60
2020	Financial management	23	36	25	12	4	0	0	59	16	20
2020	Information management	21	40	19	0	19	0	0	61	19	10
2020	Information technology	12	54	19	3	3	6	3	73	6	30
2020	Project management	15	41	17	27	0	0	0	56	27	30
2020	Other services to the public	35	40	11	14	0	0	0	75	14	20
2020	None of the above	13	48	14	17	8	0	0	62	25	45
2019	Communications or public affairs	21	49	21	6	3	0	0	69	9	20
2019	Administration and operations	22	41	9	5	24	0	0	62	29	30
2019	Financial management	22	47	9	18	4	0	0	69	22	10
2019	Information technology	9	34	30	7	11	10	0	47	19	20
2019	Project management	19	34	31	16	0	0	0	53	16	20
2019	None of the above	11	38	6	29	17	0	0	48	46	25

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	52	22	17	0	9	0	57	19	15
2024	Legal services	15	31	54	0	0	0	0	46	0	10
2024	Administration and operations	9	42	20	15	7	7	0	55	23	25
2024	Financial management	20	61	20	0	0	0	0	80	0	10
2024	Information technology	26	41	25	6	2	0	0	67	8	30
2024	Project management	7	44	11	17	14	7	0	55	33	25
2024	Other services to the public	12	21	42	11	14	0	0	33	25	10
2024	None of the above	13	22	27	11	26	0	0	35	37	35
2022	Client contact centre	15	61	16	9	0	0	0	76	9	15
2022	Communications or public affairs	21	46	21	4	4	0	4	70	8	25
2022	Science and technology	8	68	15	0	8	0	0	76	8	15
2022	Administration and operations	24	40	16	8	12	0	0	64	20	40
2022	Human resources	31	17	38	0	13	0	0	48	13	10
2022	Financial management	19	60	7	6	7	0	0	80	13	15
2022	Information technology	18	34	34	4	10	0	0	52	13	30
2022	Project management	15	58	16	10	0	0	0	74	10	30
2022	Other services to the public	20	47	14	14	6	0	0	67	19	15
2022	None of the above	5	59	24	7	5	0	0	64	12	40
2020	Client contact centre	9	57	17	9	0	0	9	72	9	10
2020	Communications or public affairs	29	41	16	15	0	0	0	69	15	35
2020	Science and technology	10	65	15	0	10	0	0	75	10	20
2020	Administration and operations	30	31	29	9	1	0	0	61	10	60
2020	Financial management	20	48	28	4	0	0	0	68	4	20
2020	Information management	51	39	0	0	10	0	0	90	10	10
2020	Information technology	24	54	18	3	0	3	0	79	3	30
2020	Project management	10	42	25	20	2	0	0	52	23	30
2020	Other services to the public	31	44	20	5	0	0	0	75	5	20
2020	None of the above	23	37	18	22	0	0	0	60	22	45
2019	Communications or public affairs	38	24	22	9	6	0	0	63	15	20
2019	Administration and operations	32	23	34	4	7	0	0	55	11	30
2019	Financial management	6	24	49	22	0	0	0	29	22	10
2019	Information technology	7	73	12	9	0	0	0	79	9	20
2019	Project management	17	34	22	14	9	4	0	54	24	20
2019	None of the above	11	45	9	25	11	0	0	55	36	25

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	5	24	10	21	17	23	0	38	49	15
2024	Legal services	0	43	21	19	7	11	0	48	29	10
2024	Administration and operations	5	24	22	22	18	7	2	31	44	25
2024	Financial management	7	27	0	33	5	19	9	47	53	10
2024	Information technology	14	22	26	21	9	8	0	39	33	30
2024	Project management	4	11	21	32	25	6	0	16	62	25
2024	Other services to the public	12	30	10	19	20	10	0	46	42	10
2024	None of the above	14	31	10	17	26	2	0	46	44	35
2022	Client contact centre	22	15	23	24	9	0	8	40	35	15
2022	Communications or public affairs	14	28	17	9	16	17	0	50	29	25
2022	Science and technology	15	24	37	15	8	0	0	39	24	15
2022	Administration and operations	15	36	15	13	17	4	0	54	31	40
2022	Human resources	30	9	10	13	10	0	28	54	32	10
2022	Financial management	6	41	6	19	7	0	22	59	33	15
2022	Information technology	8	31	29	12	13	7	0	42	26	30
2022	Project management	11	50	20	11	3	6	0	64	15	30
2022	Other services to the public	14	41	13	19	13	0	0	55	32	15
2022	None of the above	5	29	22	18	7	18	0	41	31	40
2020	Client contact centre	9	46	20	0	17	0	9	60	19	10
2020	Communications or public affairs	30	36	15	5	7	5	2	71	13	35
2020	Science and technology	9	52	19	0	10	10	0	68	11	20
2020	Administration and operations	15	35	16	25	7	3	0	51	32	60
2020	Financial management	21	27	9	16	4	16	7	63	26	20
2020	Information management	19	32	10	19	19	0	0	51	39	10
2020	Information technology	18	35	22	5	8	12	0	59	15	30
2020	Project management	2	44	20	14	0	15	5	58	18	30
2020	Other services to the public	26	21	19	14	5	16	0	56	22	20
2020	None of the above	12	19	35	20	8	6	0	33	30	45
2019	Communications or public affairs	15	20	25	11	9	18	3	43	25	20
2019	Administration and operations	17	14	14	35	17	2	0	32	53	30
2019	Financial management	18	29	42	0	0	4	8	53	0	10
2019	Information technology	9	30	24	7	9	22	0	50	19	20
2019	Project management	10	25	35	17	4	9	0	39	23	20
2019	None of the above	13	14	27	30	16	0	0	27	46	25

Question 43. My department or agency does a good job of supporting employee career development.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	6	17	15	32	12	12	5	28	53	15
2024	Legal services	7	25	56	0	12	0	0	33	12	10
2024	Administration and operations	0	27	23	24	22	4	0	28	48	25
2024	Financial management	25	18	32	25	0	0	0	43	25	10
2024	Information technology	14	29	27	13	17	0	0	43	30	30
2024	Project management	6	7	40	28	19	0	0	13	47	25
2024	Other services to the public	12	0	28	22	34	4	0	12	58	10
2024	None of the above	8	23	16	17	31	4	0	33	50	35
2022	Client contact centre	8	29	16	15	24	8	0	40	42	15
2022	Communications or public affairs	8	30	21	12	12	17	0	46	29	25
2022	Science and technology	15	8	23	46	8	0	0	23	54	15
2022	Administration and operations	6	24	14	22	29	6	0	32	53	40
2022	Human resources	22	9	37	10	0	13	9	39	13	10
2022	Financial management	12	40	23	18	7	0	0	52	25	15
2022	Information technology	5	32	24	25	12	3	0	38	37	30
2022	Project management	12	18	27	21	17	6	0	31	40	30
2022	Other services to the public	21	6	41	12	19	0	0	28	31	15
2022	None of the above	2	30	20	32	15	0	0	32	48	40
2020	Client contact centre	0	28	37	26	9	0	0	28	34	10
2020	Communications or public affairs	11	25	31	16	10	5	2	39	28	35
2020	Science and technology	9	42	25	9	14	0	0	52	23	20
2020	Administration and operations	7	15	31	20	26	1	0	22	47	60
2020	Financial management	25	11	41	4	12	4	4	39	17	20
2020	Information management	21	31	19	10	10	0	10	57	21	10
2020	Information technology	24	26	19	23	8	0	0	50	31	30
2020	Project management	2	14	26	33	22	3	0	17	56	30
2020	Other services to the public	11	26	16	32	15	0	0	37	46	15
2020	None of the above	6	18	33	26	15	4	0	24	42	45
2019	Communications or public affairs	18	9	11	46	17	0	0	27	63	20
2019	Administration and operations	5	12	29	13	41	0	0	17	54	30
2019	Financial management	0	17	29	36	18	0	0	17	54	10
2019	Information technology	0	9	20	52	9	10	0	10	68	20
2019	Project management	0	4	28	40	20	9	0	4	65	20
2019	None of the above	5	8	38	12	38	0	0	13	49	25

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	48	14	4	0	17	0	16	58	42	15
2024	Legal services	47	25	0	0	10	0	18	57	43	10
2024	Administration and operations	50	29	5	0	0	0	16	60	40	25
2024	Financial management	56	20	11	0	0	0	13	64	36	10
2024	Information technology	38	44	8	0	6	0	4	40	60	30
2024	Project management	49	17	16	6	0	3	7	55	45	25
2024	Other services to the public	39	20	6	9	4	0	22	49	51	10
2024	None of the above	46	17	30	3	0	0	3	48	52	35
2022	Client contact centre	61	15	9	8	0	0	8			15
2022	Communications or public affairs	55	29	5	0	8	4	0			25
2022	Science and technology	32	23	14	7	8	9	7			15
2022	Administration and operations	38	31	16	5	0	2	8			40
2022	Human resources	77	13	0	0	0	0	9			10
2022	Financial management	30	33	12	6	0	0	18			15
2022	Information technology	46	28	14	3	3	6	0			30
2022	Project management	41	34	14	7	0	3	0			30
2022	Other services to the public	56	25	6	0	7	0	6			15
2022	None of the above	58	12	12	5	0	3	11			40
2020	Client contact centre	56	26	10	0	0	0	9			10
2020	Communications or public affairs	52	17	18	0	5	0	7			35
2020	Science and technology	63	22	14	0	0	0	0			20
2020	Administration and operations	58	15	12	9	3	1	3			60
2020	Financial management	61	23	7	0	9	0	0			20
2020	Information management	42	39	10	0	10	0	0			10
2020	Information technology	46	28	5	6	0	6	9			30
2020	Project management	56	17	17	7	3	0	0			30
2020	Other services to the public	76	19	5	0	0	0	0			20
2020	None of the above	50	32	8	0	0	2	8			45
2019	Communications or public affairs	32	43	8	0	3	0	15			20
2019	Administration and operations	59	11	27	0	0	0	2			30
2019	Financial management	27	4	11	0	22	0	36			10
2019	Information technology	52	17	28	0	0	2	0			20
2019	Project management	49	25	18	0	0	0	9			20
2019	None of the above	37	32	7	6	6	0	13			25

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	50	5	16	9	4	0	16	60	40	15
2024	Legal services	51	20	0	10	0	0	18	62	38	10
2024	Administration and operations	51	11	2	6	0	0	30	73	27	25
2024	Financial management	74	13	0	0	0	0	13	85	15	10
2024	Information technology	67	8	8	3	0	0	13	77	23	30
2024	Project management	64	6	0	6	0	3	21	84	16	25
2024	Other services to the public	56	0	4	15	0	6	19	74	26	10
2024	None of the above	57	7	18	3	0	0	15	67	33	35

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	57	0	0	0	8	10	25	87	13	15
2024	Legal services	72	0	10	0	7	11	0	80	20	10
2024	Administration and operations	51	15	0	3	2	9	20	71	29	25
2024	Financial management	87	0	8	0	0	0	5	92	8	10
2024	Information technology	60	26	5	0	6	0	4	62	38	30
2024	Project management	50	11	13	6	0	12	8	62	38	25
2024	Other services to the public	61	14	6	0	9	0	9	67	33	10
2024	None of the above	58	8	6	9	9	8	2	65	35	35
2022	Client contact centre	62	22	0	0	0	0	16			15
2022	Communications or public affairs	66	9	8	4	0	13	0			25
2022	Science and technology	61	8	24	0	0	0	7			15
2022	Administration and operations	59	13	11	2	2	4	8			40
2022	Human resources	77	0	0	0	0	13	9			10
2022	Financial management	68	7	7	6	0	0	12			15
2022	Information technology	60	16	6	6	6	3	3			30
2022	Project management	60	21	4	3	3	3	6			30
2022	Other services to the public	61	19	0	14	6	0	0			15
2022	None of the above	53	15	14	0	2	3	12			40
2020	Client contact centre	61	30	0	0	0	0	9			10
2020	Communications or public affairs	72	5	6	2	2	2	10			35
2020	Science and technology	76	24	0	0	0	0	0			20
2020	Administration and operations	75	6	6	1	4	6	1			60
2020	Financial management	69	11	4	0	0	9	7			20
2020	Information technology	60	11	0	0	12	9	9			30
2020	Project management	59	27	4	2	0	7	0			30
2020	Other services to the public	72	5	0	9	0	14	0			20
2020	None of the above	73	8	6	2	0	2	10			45
2019	Communications or public affairs	51	24	11	0	0	0	15			20
2019	Administration and operations	51	22	0	10	2	12	2			30
2019	Financial management	39	0	0	0	0	22	40			10
2019	Information technology	58	18	7	7	2	2	7			20
2019	Project management	87	0	0	4	0	0	9			15
2019	None of the above	68	0	2	6	0	11	13			25

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	79	0	5	0	0	16	95	5	15
2024	Legal services	82	0	0	0	0	18	100	0	10
2024	Administration and operations	59	13	0	4	0	24	77	23	25
2024	Financial management	74	13	0	0	0	13	85	15	10
2024	Information technology	77	19	0	0	0	4	80	20	30
2024	Project management	49	6	3	0	3	39	84	16	25
2024	Other services to the public	77	4	0	0	9	9	95	5	10
2024	None of the above	60	10	6	0	9	16	80	20	35

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	70	13	0	0	0	0	16	84	16	15
2024	Legal services	57	15	0	0	10	0	18	69	31	10
2024	Administration and operations	62	16	2	0	0	0	20	77	23	25
2024	Financial management	74	13	0	0	0	0	13	85	15	10
2024	Information technology	67	26	0	0	3	0	4	70	30	30
2024	Project management	49	11	3	0	0	6	32	78	22	25
2024	Other services to the public	77	0	0	4	0	9	9	95	5	10
2024	None of the above	49	15	11	6	0	9	10	60	40	35

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	5	22	13	10	21	18	11	38	44	15
2024	Legal services	15	28	10	21	14	0	12	48	40	10
2024	Administration and operations	5	24	18	31	11	11	0	32	47	25
2024	Financial management	0	47	6	13	7	19	8	64	27	10
2024	Information technology	9	32	15	31	10	0	3	42	43	30
2024	Project management	6	38	3	26	15	3	8	50	46	25
2024	Other services to the public	12	20	9	4	36	12	6	39	49	10
2024	None of the above	6	15	26	21	23	9	0	23	48	35
2022	Client contact centre	0	38	31	7	24	0	0	38	31	15
2022	Communications or public affairs	8	41	9	21	9	4	9	56	34	25
2022	Science and technology	7	31	15	23	17	0	7	41	43	15
2022	Administration and operations	11	28	15	16	26	4	0	40	44	40
2022	Human resources	39	22	10	10	10	0	9	67	22	10
2022	Financial management	32	42	0	13	13	0	0	74	26	15
2022	Information technology	11	22	24	19	21	4	0	34	42	30
2022	Project management	15	34	14	14	19	3	0	51	35	30
2022	Other services to the public	34	14	12	21	12	0	7	51	36	15
2022	None of the above	9	29	17	17	23	0	4	40	42	40
2020	Client contact centre	0	57	17	17	9	0	0	57	26	10
2020	Communications or public affairs	7	35	17	20	10	0	11	47	33	35
2020	Science and technology	4	28	19	9	24	10	4	38	39	20
2020	Administration and operations	8	25	23	11	31	0	1	34	42	60
2020	Financial management	12	20	34	7	16	4	7	36	26	20
2020	Information management	0	51	10	10	19	0	10	57	32	10
2020	Information technology	12	23	22	32	11	0	0	35	43	30
2020	Project management	2	19	24	25	27	3	0	22	54	30
2020	Other services to the public	21	15	14	21	14	0	16	42	42	20
2020	None of the above	7	13	34	25	17	0	4	21	44	45
2019	Communications or public affairs	15	26	21	8	28	0	3	42	37	20
2019	Administration and operations	0	13	23	21	41	2	0	14	63	30
2019	Financial management	0	17	22	18	40	0	4	17	60	10
2019	Information technology	0	10	17	44	23	0	7	10	71	20
2019	Project management	0	47	12	7	28	5	0	50	37	20
2019	None of the above	9	10	25	16	41	0	0	18	57	25

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	11	26	33	12	8	10	0	41	22	15
2024	Legal services	13	35	22	0	7	15	7	63	9	10
2024	Administration and operations	12	25	15	23	17	7	0	40	43	25
2024	Financial management	18	62	15	0	0	5	0	84	0	10
2024	Information technology	20	37	31	6	6	0	0	57	12	30
2024	Project management	12	30	25	27	0	6	0	44	29	25
2024	Other services to the public	16	12	31	14	15	12	0	32	33	10
2024	None of the above	16	27	22	8	23	4	0	44	32	35
2022	Client contact centre	21	23	23	25	0	8	0	48	27	15
2022	Communications or public affairs	8	62	13	17	0	0	0	70	17	25
2022	Science and technology	16	47	14	9	8	7	0	67	18	15
2022	Administration and operations	16	34	19	12	8	11	0	56	22	40
2022	Human resources	40	51	0	9	0	0	0	91	9	10
2022	Financial management	38	36	12	14	0	0	0	74	14	15
2022	Information technology	17	45	19	9	10	0	0	62	19	30
2022	Project management	15	51	14	17	0	3	0	68	18	30
2022	Other services to the public	26	29	13	19	12	0	0	55	31	15
2022	None of the above	12	43	27	13	5	0	0	55	18	40
2020	Client contact centre	9	40	17	34	0	0	0	49	34	10
2020	Communications or public affairs	23	60	12	2	2	0	0	83	5	35
2020	Science and technology	13	55	17	5	10	0	0	68	15	20
2020	Administration and operations	16	32	28	19	1	3	0	50	21	60
2020	Financial management	21	36	23	12	0	7	0	61	13	20
2020	Information technology	17	46	22	9	6	0	0	63	15	30
2020	Project management	2	42	34	17	0	5	0	46	18	30
2020	Other services to the public	31	25	30	9	0	5	0	58	10	20
2020	None of the above	15	50	28	6	0	0	2	66	6	45
2019	Communications or public affairs	24	67	3	6	0	0	0	91	6	20
2019	Administration and operations	5	23	33	20	18	2	0	28	38	30
2019	Financial management	22	17	40	22	0	0	0	38	22	10
2019	Information technology	9	31	25	29	7	0	0	40	35	20
2019	Project management	14	11	27	33	0	16	0	29	39	20
2019	None of the above	14	19	17	21	18	9	2	36	44	25

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	19	41	17	19	0	4	63	19	15
2024	Legal services	35	18	40	0	7	0	53	7	10
2024	Administration and operations	7	53	11	13	15	2	61	28	25
2024	Financial management	39	57	0	0	0	5	100	0	10
2024	Information technology	28	32	31	8	0	0	60	8	30
2024	Project management	12	22	27	24	11	3	35	37	25
2024	Other services to the public	12	38	16	30	4	0	50	34	10
2024	None of the above	16	31	27	9	18	0	47	26	35
2022	Client contact centre	29	15	23	8	16	8	48	27	15
2022	Communications or public affairs	22	45	17	13	4	0	67	16	25
2022	Science and technology	31	52	9	0	8	0	83	8	15
2022	Administration and operations	15	55	13	9	6	2	71	15	40
2022	Human resources	31	69	0	0	0	0	100	0	10
2022	Financial management	37	49	7	6	0	0	87	6	15
2022	Information technology	29	44	17	3	7	0	73	9	30
2022	Project management	22	44	21	11	0	3	68	11	30
2022	Other services to the public	27	39	14	14	6	0	66	19	15
2022	None of the above	10	55	25	5	2	3	67	7	40
2020	Client contact centre	17	57	9	17	0	0	74	17	10
2020	Communications or public affairs	27	46	12	13	2	0	73	15	35
2020	Science and technology	14	76	0	0	10	0	90	10	20
2020	Administration and operations	23	43	17	15	1	0	67	17	60
2020	Financial management	41	39	16	0	4	0	80	4	20
2020	Information management	21	40	19	0	19	0	61	19	10
2020	Information technology	35	33	16	9	6	0	69	15	30
2020	Project management	10	50	32	9	0	0	59	9	30
2020	Other services to the public	35	45	10	9	0	0	81	9	20
2020	None of the above	18	50	21	9	2	0	67	11	45
2019	Communications or public affairs	24	56	17	0	0	3	83	0	20
2019	Administration and operations	17	50	8	12	12	0	67	25	30
2019	Financial management	33	49	18	0	0	0	82	0	10
2019	Information technology	11	46	33	2	7	0	58	9	20
2019	Project management	23	53	16	4	0	5	80	4	20
2019	None of the above	16	33	14	26	12	0	49	38	25

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	23	47	22	0	8	0	69	8	15
2024	Legal services	29	53	17	0	0	0	83	0	10
2024	Administration and operations	22	45	11	8	7	7	72	16	25
2024	Financial management	33	34	0	13	0	19	84	16	10
2024	Information technology	30	47	18	0	0	5	81	0	30
2024	Project management	7	57	11	3	15	7	69	19	25
2024	Other services to the public	12	26	0	38	12	12	43	57	10
2024	None of the above	19	27	20	14	14	6	49	30	35
2022	Client contact centre	29	55	16	0	0	0	84	0	15
2022	Communications or public affairs	31	46	8	8	4	4	79	13	25
2022	Science and technology	8	84	0	0	8	0	92	8	15
2022	Administration and operations	21	46	8	18	7	0	67	25	40
2022	Human resources	21	56	23	0	0	0	77	0	10
2022	Financial management	38	39	10	6	0	7	83	7	15
2022	Information technology	30	47	8	6	0	10	85	6	30
2022	Project management	18	57	10	10	3	3	77	13	30
2022	Other services to the public	35	33	12	14	6	0	68	20	15
2022	None of the above	12	59	18	8	0	3	73	8	40
2020	Client contact centre	9	83	0	9	0	0	91	9	10
2020	Communications or public affairs	20	44	16	10	8	2	66	18	35
2020	Science and technology	14	61	10	0	5	10	83	6	20
2020	Administration and operations	32	32	19	10	7	0	64	17	60
2020	Financial management	46	31	20	0	0	4	80	0	20
2020	Information management	50	21	10	0	19	0	71	19	10
2020	Information technology	40	31	15	8	6	0	71	15	30
2020	Project management	10	43	23	17	2	5	56	21	30
2020	Other services to the public	26	55	9	5	5	0	81	9	20
2020	None of the above	16	52	19	11	2	0	68	13	45
2019	Communications or public affairs	40	36	18	6	0	0	76	6	20
2019	Administration and operations	26	26	18	20	10	0	51	30	30
2019	Information technology	19	53	15	2	0	10	81	2	20
2019	Project management	39	25	24	7	0	5	67	7	20
2019	None of the above	25	44	13	13	0	6	73	14	25

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	20	18	40	8	0	12	0	44	10	15
2024	Legal services	25	40	35	0	0	0	0	65	0	10
2024	Administration and operations	2	43	23	5	10	16	0	54	18	25
2024	Financial management	38	23	25	0	0	14	0	71	0	10
2024	Information technology	28	36	19	8	0	8	0	70	9	30
2024	Project management	17	26	33	7	6	11	0	48	15	25
2024	Other services to the public	24	10	23	29	15	0	0	33	44	10
2024	None of the above	15	31	20	11	9	13	0	53	24	35
2022	Client contact centre	14	38	48	0	0	0	0	52	0	15
2022	Communications or public affairs	26	38	19	17	0	0	0	64	17	25
2022	Science and technology	16	68	8	8	0	0	0	83	8	15
2022	Administration and operations	15	34	32	7	12	0	0	49	18	40
2022	Human resources	21	37	42	0	0	0	0	58	0	10
2022	Financial management	38	35	21	7	0	0	0	73	7	15
2022	Information technology	27	40	20	6	0	7	0	71	7	30
2022	Project management	14	31	46	10	0	0	0	45	10	30
2022	Other services to the public	35	24	15	13	13	0	0	59	26	15
2022	None of the above	16	37	37	10	0	0	0	53	10	40
2020	Client contact centre	9	91	0	0	0	0	0	100	0	10
2020	Communications or public affairs	24	46	8	15	8	0	0	69	22	35
2020	Science and technology	22	63	5	5	5	0	0	85	10	20
2020	Administration and operations	35	40	11	4	10	0	0	76	13	60
2020	Financial management	32	55	12	0	0	0	0	88	0	20
2020	Information management	40	31	10	0	19	0	0	71	19	10
2020	Information technology	34	46	8	0	9	0	3	82	9	30
2020	Project management	17	48	13	22	0	0	0	65	22	30
2020	Other services to the public	26	60	9	0	5	0	0	86	5	20
2020	None of the above	26	54	11	7	2	0	0	80	9	45

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	15	50	0	9	8	4	14	79	21	15
2024	Legal services	53	29	0	0	0	18	0	100	0	10
2024	Administration and operations	15	35	18	11	11	4	5	56	25	25
2024	Financial management	32	36	0	8	0	19	5	89	11	10
2024	Information technology	37	53	10	0	0	0	0	90	0	30
2024	Project management	24	41	22	0	7	6	0	69	8	25
2024	Other services to the public	17	53	0	14	9	0	6	75	25	10
2024	None of the above	20	38	13	15	6	8	0	63	23	35
2022	Client contact centre	30	15	31	16	0	8	0	49	17	15
2022	Communications or public affairs	25	50	8	0	8	0	9	82	9	25
2022	Science and technology	16	60	9	7	8	0	0	76	16	15
2022	Administration and operations	28	42	13	7	10	0	0	70	17	40
2022	Human resources	58	33	0	0	0	0	9	100	0	10
2022	Financial management	44	37	7	6	0	0	6	86	7	15
2022	Information technology	36	49	6	6	0	3	0	87	6	30
2022	Project management	24	72	3	0	0	0	0	97	0	30
2022	Other services to the public	34	47	0	14	6	0	0	80	20	15
2022	None of the above	28	54	5	8	0	0	5	87	8	40
2020	Client contact centre	17	56	10	9	0	0	9	80	9	10
2020	Communications or public affairs	30	47	2	8	7	2	2	82	16	35
2020	Science and technology	27	58	4	5	5	0	0	86	10	20
2020	Administration and operations	44	37	13	4	1	1	0	82	5	60
2020	Financial management	62	31	0	0	0	4	4	100	0	20
2020	Information management	50	11	10	0	19	0	10	68	21	10
2020	Information technology	49	43	8	0	0	0	0	92	0	30
2020	Project management	30	53	13	2	0	3	0	84	2	30
2020	Other services to the public	45	35	0	9	0	11	0	90	10	20
2020	None of the above	35	52	6	4	0	4	0	90	4	45

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	13	0	0	14	31	13	28	77	23	15
2024	Legal services	0	0	10	7	39	0	43	82	0	10
2024	Administration and operations	2	6	13	16	21	8	34	64	14	25
2024	Financial management	0	0	13	13	36	0	38	78	0	10
2024	Information technology	0	5	9	10	53	3	20	82	7	30
2024	Project management	7	8	6	13	21	11	33	62	27	25
2024	Other services to the public	12	14	0	0	28	20	26	53	47	10
2024	None of the above	11	6	22	8	16	6	31	38	28	35
2022	Client contact centre	0	0	8	31	22	0	39	87	0	15
2022	Communications or public affairs	4	17	8	12	38	4	17	64	26	25
2022	Science and technology	0	8	7	31	7	15	31	71	15	15
2022	Administration and operations	12	12	8	14	24	0	31	54	35	40
2022	Human resources	10	0	10	9	53	0	18	75	12	10
2022	Financial management	0	0	20	14	13	0	53	58	0	15
2022	Information technology	3	5	9	12	31	14	27	72	14	30
2022	Project management	4	6	7	25	32	0	27	78	14	30
2022	Other services to the public	22	12	6	6	20	21	14	39	51	15
2022	None of the above	3	0	20	14	31	0	33	67	4	40

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	19	22	0	0	8	43	8	83	17	15
2024	Legal services	7	24	35	0	7	12	15	42	10	10
2024	Administration and operations	2	26	28	0	5	32	6	46	8	25
2024	Financial management	14	25	41	0	0	15	5	49	0	10
2024	Information technology	3	34	39	3	0	18	2	47	4	30
2024	Project management	0	20	19	13	7	41	0	33	34	25
2024	Other services to the public	0	12	28	15	0	45	0	21	28	10
2024	None of the above	10	18	37	9	6	20	0	35	19	35
2022	Client contact centre	14	45	40	0	0	0	0	60	0	15
2022	Communications or public affairs	21	41	13	4	8	13	0	71	13	25
2022	Science and technology	16	48	7	29	0	0	0	64	29	15
2022	Administration and operations	8	32	24	9	7	16	3	49	21	40
2022	Human resources	21	46	10	0	0	13	9	87	0	10
2022	Financial management	12	40	13	6	0	29	0	74	8	15
2022	Information technology	4	30	32	13	3	17	0	40	20	30
2022	Project management	7	32	18	19	0	24	0	52	25	30
2022	Other services to the public	29	12	40	14	6	0	0	41	19	15
2022	None of the above	9	35	32	8	2	14	0	51	12	40

Question 53. Overall, my department or agency treats me with respect.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	52	31	4	5	8	0	83	13	15
2024	Legal services	46	47	0	7	0	0	93	7	10
2024	Administration and operations	29	30	15	17	2	7	63	20	25
2024	Financial management	63	24	5	8	0	0	87	8	10
2024	Information technology	35	47	12	6	0	0	81	6	30
2024	Project management	26	50	18	4	3	0	75	7	25
2024	Other services to the public	29	42	24	6	0	0	70	6	10
2024	None of the above	28	32	18	17	6	0	59	23	35
2022	Client contact centre	29	46	8	8	9	0	75	17	15
2022	Communications or public affairs	63	21	13	4	0	0	84	4	25
2022	Science and technology	30	55	6	8	0	0	85	8	15
2022	Administration and operations	36	49	8	4	2	0	86	6	40
2022	Human resources	48	52	0	0	0	0	100	0	10
2022	Financial management	44	36	14	6	0	0	80	6	15
2022	Information technology	38	46	6	3	6	0	85	9	30
2022	Project management	42	34	10	14	0	0	77	14	30
2022	Other services to the public	55	26	13	0	6	0	81	6	15
2022	None of the above	27	60	11	0	2	0	87	2	40
2020	Client contact centre	17	66	0	17	0	0	83	17	10
2020	Communications or public affairs	57	41	0	2	0	0	98	2	35
2020	Science and technology	38	62	0	0	0	0	100	0	20
2020	Administration and operations	40	45	11	4	0	0	85	4	60
2020	Financial management	57	31	9	0	4	0	88	4	20
2020	Information management	40	40	10	0	10	0	81	10	10
2020	Information technology	46	46	5	0	3	0	92	3	30
2020	Project management	44	37	14	5	0	0	80	5	30
2020	Other services to the public	51	39	5	5	0	0	90	5	20
2020	None of the above	23	63	9	5	0	0	86	5	45
2019	Communications or public affairs	56	41	3	0	0	0	97	0	20
2019	Administration and operations	19	38	19	22	2	0	56	25	30
2019	Financial management	33	59	8	0	0	0	92	0	10
2019	Information technology	29	38	26	7	0	0	67	7	20
2019	Project management	34	66	0	0	0	0	100	0	20
2019	None of the above	19	62	10	4	6	0	81	10	25

Question 54. I would recommend my department or agency as a great place to work.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	23	38	30	9	0	0	61	9	15
2024	Legal services	46	36	12	7	0	0	81	7	10
2024	Administration and operations	26	29	15	20	9	0	55	30	25
2024	Financial management	46	35	20	0	0	0	80	0	10
2024	Information technology	29	29	24	17	0	0	59	17	30
2024	Project management	7	37	6	39	11	0	45	50	25
2024	Other services to the public	12	35	30	0	10	12	54	12	10
2024	None of the above	28	20	14	22	17	0	47	39	35
2022	Client contact centre	22	23	15	14	17	8	49	34	15
2022	Communications or public affairs	22	57	13	8	0	0	79	8	25
2022	Science and technology	15	55	22	8	0	0	70	8	15
2022	Administration and operations	33	31	22	8	6	0	64	14	40
2022	Human resources	39	20	28	13	0	0	59	13	10
2022	Financial management	44	31	0	20	6	0	74	26	15
2022	Information technology	30	34	15	12	9	0	63	21	30
2022	Project management	36	34	17	13	0	0	70	13	30
2022	Other services to the public	42	46	6	0	6	0	88	6	15
2022	None of the above	14	50	22	10	2	0	65	13	40
2020	Client contact centre	9	57	26	9	0	0	66	9	10
2020	Communications or public affairs	34	43	15	5	3	0	77	7	35
2020	Science and technology	32	38	20	10	0	0	70	10	20
2020	Administration and operations	26	40	21	5	8	0	66	13	60
2020	Financial management	41	31	16	4	9	0	72	12	20
2020	Information management	29	40	11	10	10	0	69	19	10
2020	Information technology	29	49	14	3	3	3	80	6	30
2020	Project management	40	28	13	19	0	0	68	19	30
2020	Other services to the public	51	19	26	5	0	0	70	5	20
2020	None of the above	11	47	23	17	2	0	58	19	45
2019	Communications or public affairs	32	34	17	17	0	0	66	17	20
2019	Administration and operations	12	26	22	21	18	0	39	39	30
2019	Financial management	6	27	22	9	36	0	33	45	10
2019	Information technology	20	11	40	27	2	0	30	29	20
2019	Project management	19	25	29	27	0	0	44	27	20
2019	None of the above	11	26	22	27	15	0	37	41	25

Question 55. I am satisfied with my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	20	59	8	5	8	79	13	15
2024	Legal services	46	21	26	7	0	67	7	10
2024	Administration and operations	21	27	19	27	7	47	34	25
2024	Financial management	46	30	16	8	0	76	8	10
2024	Information technology	27	40	18	15	0	67	15	30
2024	Project management	7	36	10	39	8	43	47	25
2024	Other services to the public	12	35	38	5	10	47	15	10
2024	None of the above	27	22	9	24	17	50	41	35
2022	Client contact centre	15	31	23	16	16	46	31	15
2022	Communications or public affairs	31	49	12	8	0	80	8	25
2022	Science and technology	15	40	37	0	8	55	8	15
2022	Administration and operations	24	49	9	13	4	73	18	40
2022	Human resources	39	39	22	0	0	78	0	10
2022	Financial management	38	36	0	26	0	74	26	15
2022	Information technology	35	31	15	9	9	66	19	30
2022	Project management	29	44	10	14	3	73	17	30
2022	Other services to the public	42	34	18	0	6	76	6	15
2022	None of the above	26	35	18	17	3	62	20	40
2020	Client contact centre	17	74	9	0	0	91	0	10
2020	Communications or public affairs	29	51	5	15	0	80	15	35
2020	Science and technology	27	48	10	15	0	75	15	20
2020	Administration and operations	20	41	22	12	4	62	16	60
2020	Financial management	36	27	21	7	9	63	16	20
2020	Information management	21	49	11	10	10	69	19	10
2020	Information technology	29	54	9	5	3	83	8	30
2020	Project management	35	29	16	14	5	64	19	30
2020	Other services to the public	42	28	26	5	0	70	5	20
2020	None of the above	9	43	27	15	6	52	21	45
2019	Communications or public affairs	35	39	12	14	0	74	14	20
2019	Administration and operations	7	50	9	19	15	57	34	30
2019	Financial management	6	9	58	27	0	15	27	10
2019	Information technology	13	17	40	25	4	30	29	20
2019	Project management	19	31	25	25	0	50	25	20
2019	None of the above	11	32	2	25	31	42	56	25

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Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	38	37	8	9	0	9	0	82	10	15
2024	Legal services	46	40	7	7	0	0	0	86	7	10
2024	Administration and operations	45	12	26	0	7	10	0	63	8	25
2024	Financial management	32	20	24	17	0	0	8	56	18	10
2024	Information technology	29	29	12	24	3	3	0	60	28	30
2024	Project management	28	30	14	13	8	7	0	62	23	25
2024	Other services to the public	27	41	10	5	4	12	0	78	10	10
2024	None of the above	28	25	10	17	15	5	0	56	34	35
2022	Client contact centre	39	15	22	0	9	16	0	64	10	15
2022	Communications or public affairs	42	26	13	8	0	8	4	77	9	25
2022	Science and technology	38	30	17	0	8	0	7	73	9	15
2022	Administration and operations	43	22	18	5	4	8	0	71	10	40
2022	Human resources	49	37	0	0	13	0	0	87	13	10
2022	Financial management	25	54	15	6	0	0	0	79	6	15
2022	Information technology	31	33	12	9	16	0	0	63	24	30
2022	Project management	43	27	17	4	10	0	0	70	13	30
2022	Other services to the public	54	20	13	7	6	0	0	74	13	15
2022	None of the above	21	33	25	8	2	2	8	61	11	40
2020	Client contact centre	38	45	17	0	0	0	0	83	0	10
2020	Communications or public affairs	41	39	15	2	0	2	0	82	3	35
2020	Science and technology	37	48	9	0	5	0	0	86	5	20
2020	Administration and operations	37	24	24	4	4	7	0	66	9	60
2020	Financial management	28	31	28	0	12	0	0	59	12	20
2020	Information management	31	50	10	0	10	0	0	81	10	10
2020	Information technology	41	26	23	5	3	3	0	69	8	30
2020	Project management	54	27	10	4	2	3	0	83	7	30
2020	Other services to the public	51	23	10	0	0	11	5	88	0	20
2020	None of the above	35	33	20	6	0	4	2	73	7	45
2019	Communications or public affairs	44	36	9	6	0	5	0	84	6	20
2019	Administration and operations	13	26	34	9	7	10	0	44	18	30
2019	Financial management	6	13	0	36	45	0	0	19	81	10
2019	Information technology	15	34	22	25	2	2	0	50	28	20
2019	Project management	55	23	4	18	0	0	0	78	18	20
2019	None of the above	19	32	16	20	10	2	2	53	31	25

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year	Demographic	Yes (%)	No (%)	Unsure (%)	Total responses
2024	Communications or public affairs	11	64	25	15
2024	Legal services	40	38	22	10
2024	Administration and operations	20	46	34	25
2024	Financial management	18	43	38	10
2024	Information technology	17	50	33	30
2024	Project management	23	52	26	25
2024	Other services to the public	19	63	18	10
2024	None of the above	17	51	32	35
2022	Client contact centre	25	38	37	15
2022	Communications or public affairs	17	45	38	25
2022	Science and technology	24	61	15	15
2022	Administration and operations	24	42	35	40
2022	Human resources	35	55	10	10
2022	Financial management	21	53	26	15
2022	Information technology	25	47	27	30
2022	Project management	38	45	17	30
2022	Other services to the public	29	51	20	15
2022	None of the above	15	54	30	40
2020	Client contact centre	0	91	9	10
2020	Communications or public affairs	8	75	17	35
2020	Science and technology	15	66	19	20
2020	Administration and operations	18	39	42	60
2020	Financial management	16	45	39	20
2020	Information management	0	71	29	10
2020	Information technology	17	52	31	30
2020	Project management	22	51	27	30
2020	Other services to the public	25	51	24	20
2020	None of the above	10	60	31	45
2019	Communications or public affairs	3	73	24	20
2019	Administration and operations	20	33	47	30
2019	Financial management	40	33	27	10
2019	Information technology	32	35	34	20
2019	Project management	17	72	11	20
2019	None of the above	7	44	49	25

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year	Demographic	To retire (%)	To pursue another position within my department or agency (%)	To pursue a position in another department or agency (%)	To pursue a position outside the federal public service (%)	End of my term, casual or student employment (%)	Other reason (%)	Total responses
2022	Administration and operations	19	19	9	30	15	9	10
2022	Project management	18	46	8	9	0	18	10
2020	Administration and operations	32	24	7	7	7	24	10

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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2024	None of the above	23	77	35
2022	Administration and operations	14	86	40
2022	Human resources	0	100	10
2022	Information technology	19	81	30
2020	Science and technology	0	100	20
2020	Information technology	18	82	30

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Legal services	0	13	40	0	7	29	10	22	12	10
2024	Administration and operations	0	9	22	5	10	38	17	19	33	25
2022	Client contact centre	0	7	31	0	31	23	8	10	46	15
2022	Communications or public affairs	0	17	11	4	13	41	14	39	36	25
2022	Financial management	0	8	25	0	7	44	16	19	17	15
2020	Client contact centre	0	57	9	9	9	0	17	69	21	10
2020	Communications or public affairs	13	24	26	5	5	23	5	51	13	35
2020	Science and technology	9	29	20	5	0	38	0	60	8	20
2020	Administration and operations	13	12	25	8	6	24	13	39	22	60
2020	Financial management	12	20	7	0	4	50	7	75	8	20
2020	Information management	11	21	29	0	10	29	0	45	14	10
2020	Information technology	3	19	28	15	11	15	9	29	34	30
2020	Project management	5	21	35	7	0	23	8	38	11	30
2020	Other services to the public	16	15	30	0	0	34	5	50	0	20
2020	None of the above	2	33	21	9	4	28	4	51	19	45
2019	Communications or public affairs	18	22	17	0	6	14	24	63	10	20
2019	Administration and operations	2	31	16	7	7	21	15	53	22	30
2019	Financial management	6	0	15	0	58	22	0	7	74	10
2019	Information technology	7	9	37	7	11	31	0	22	25	20
2019	Project management	5	7	17	23	4	29	14	22	47	20
2019	None of the above	17	8	28	0	19	26	3	34	27	25

Question 64. My department or agency works hard to create a workplace that prevents harassment.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Administration and operations	0	38	17	16	7	17	6	49	30	25
2024	None of the above	18	22	28	17	2	13	0	46	22	35
2022	Administration and operations	14	42	15	7	14	8	0	61	23	40
2022	Human resources	49	37	0	0	0	13	0	100	0	10
2022	Information technology	17	49	18	3	3	10	0	73	7	30
2022	Project management	21	35	29	7	6	3	0	57	13	30
2020	Client contact centre	0	66	9	9	9	0	9	72	19	10
2020	Communications or public affairs	16	47	20	8	5	5	0	65	13	35
2020	Science and technology	14	56	20	10	0	0	0	70	10	20
2020	Administration and operations	28	31	20	14	3	4	0	62	17	60
2020	Financial management	37	27	32	0	4	0	0	64	4	20
2020	Information management	21	39	21	0	10	10	0	66	11	10
2020	Information technology	18	31	26	14	5	3	3	52	21	30
2020	Project management	5	45	40	5	0	5	0	53	6	30
2020	Other services to the public	30	19	21	16	0	14	0	57	18	20
2020	None of the above	11	39	27	8	4	12	0	57	13	45
2019	Communications or public affairs	35	18	22	8	0	18	0	65	9	20
2019	Administration and operations	12	45	19	5	2	15	2	69	9	30
2019	Financial management	6	15	40	36	4	0	0	21	40	10
2019	Information technology	13	27	21	15	2	22	0	51	22	20
2019	Project management	10	18	52	7	4	9	0	31	12	20
2019	None of the above	17	31	13	5	15	17	3	59	24	25

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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year	Demographic	No (%)	Total responses
2024	Financial management	100	10
2024	Information technology	100	30
2022	Client contact centre	100	15
2022	Human resources	100	10
2020	Client contact centre	100	10
2020	Project management	100	30
2020	Other services to the public	100	20
2019	Financial management	100	10
2019	Project management	100	20

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	11	5	8	8	63	4	35	50	15
2024	Legal services	0	21	29	0	0	50	0	42	0	10
2022	Client contact centre	0	23	15	7	9	38	8	43	29	15
2020	Client contact centre	0	66	17	9	0	0	9	72	9	10
2020	Communications or public affairs	11	31	18	13	2	20	5	55	20	35
2020	Science and technology	9	29	10	10	0	42	0	66	17	20
2020	Administration and operations	13	14	27	4	6	22	14	42	15	60
2020	Financial management	12	12	18	0	0	57	0	58	0	20
2020	Information management	0	31	10	0	19	40	0	51	33	10
2020	Information technology	15	20	24	6	3	21	12	51	13	30
2020	Project management	5	9	43	17	0	23	3	19	23	30
2020	Other services to the public	11	15	26	9	0	40	0	42	15	20
2020	None of the above	6	28	27	4	2	27	6	51	9	45
2019	Communications or public affairs	15	22	20	0	6	14	24	58	10	20
2019	Administration and operations	8	17	31	13	5	15	11	33	25	30
2019	Financial management	24	6	9	18	0	44	0	52	32	10
2019	Information technology	9	12	45	0	9	26	0	28	12	20
2019	Project management	5	27	34	7	0	12	14	44	10	20
2019	None of the above	19	0	25	2	6	36	12	36	15	25

Question 71. My department or agency works hard to create a workplace that prevents discrimination.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Financial management	39	57	5	0	0	0	0	95	0	10
2022	Communications or public affairs	22	54	4	7	9	4	0	79	17	25
2022	Administration and operations	18	36	17	12	7	10	0	60	21	40
2022	Human resources	49	42	9	0	0	0	0	91	0	10
2022	Financial management	32	34	28	0	0	6	0	70	0	15
2022	Information technology	24	45	13	6	6	7	0	74	12	30
2022	Other services to the public	35	31	7	21	6	0	0	66	27	15
2020	Client contact centre	0	91	0	9	0	0	0	91	9	10
2020	Communications or public affairs	16	50	15	15	2	2	0	67	18	35
2020	Science and technology	18	57	15	5	5	0	0	75	10	20
2020	Administration and operations	27	38	16	10	3	7	0	70	13	60
2020	Financial management	37	31	28	4	0	0	0	68	4	20
2020	Information management	31	31	10	10	10	10	0	68	21	10
2020	Information technology	35	33	20	6	3	3	0	70	9	30
2020	Project management	10	33	37	14	0	5	0	46	15	30
2020	Other services to the public	35	19	27	9	0	9	0	60	10	20
2020	None of the above	18	35	28	6	2	11	0	59	9	45
2019	Communications or public affairs	36	37	16	0	3	8	0	79	3	20
2019	Administration and operations	15	25	27	20	2	12	0	45	25	30
2019	Financial management	24	51	4	18	0	4	0	77	19	10
2019	Information technology	15	27	27	9	2	20	0	53	13	20
2019	Project management	10	30	40	7	0	9	4	46	8	20
2019	None of the above	19	28	15	0	6	24	9	69	9	25

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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	52	35	0	4	9	0	0	52	48	15
2024	Legal services	36	49	15	0	0	0	0	36	64	10
2024	Administration and operations	38	51	4	7	0	0	0	38	62	25
2024	Financial management	52	26	22	0	0	0	0	52	48	10
2024	Information technology	52	26	8	5	9	0	0	52	48	30
2024	Project management	47	31	18	0	3	0	0	47	53	25
2024	Other services to the public	34	25	20	12	9	0	0	34	66	10
2024	None of the above	44	39	7	2	6	2	0	45	55	30
2022	Client contact centre	45	16	15	8	9	0	8			15
2022	Communications or public affairs	54	12	13	9	8	4	0			25
2022	Science and technology	40	31	14	8	0	0	7			15
2022	Administration and operations	30	15	23	12	17	0	2			40
2022	Human resources	51	18	21	0	0	0	10			10
2022	Financial management	49	33	13	0	0	0	6			15
2022	Information technology	45	20	18	6	3	0	7			30
2022	Project management	43	17	17	3	17	3	0			30
2022	Other services to the public	39	18	7	7	28	0	0			15
2022	None of the above	41	35	16	5	0	0	2			40
2020	Client contact centre	27	27	26	20	0	0	0			10
2020	Communications or public affairs	61	28	2	0	8	0	0			35
2020	Science and technology	57	19	15	4	5	0	0			20
2020	Administration and operations	43	30	15	12	0	0	0			60
2020	Financial management	50	12	23	7	4	4	0			20
2020	Information management	39	42	10	10	0	0	0			10
2020	Information technology	44	41	14	0	0	0	0			30
2020	Project management	46	37	12	5	0	0	0			30
2020	Other services to the public	62	9	19	5	5	0	0			20
2020	None of the above	52	23	13	4	2	0	6			45
2019	Communications or public affairs	52	17	24	8	0	0	0			20
2019	Administration and operations	37	27	19	9	7	0	0			30
2019	Financial management	24	19	36	4	0	0	18			10
2019	Information technology	52	28	13	7	0	0	0			20
2019	Project management	41	9	29	22	0	0	0			20
2019	None of the above	19	43	11	8	20	0	0			25

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	9	25	28	4	34	0	9	91	15
2024	Legal services	28	50	14	0	7	0	28	72	10
2024	Administration and operations	0	30	36	12	21	0	0	100	25
2024	Financial management	6	50	29	0	15	0	6	94	10
2024	Information technology	12	37	42	3	5	0	12	88	30
2024	Project management	7	21	24	23	25	0	7	93	25
2024	Other services to the public	12	6	24	29	29	0	12	88	10
2024	None of the above	24	15	18	24	19	0	24	76	35
2022	Client contact centre	15	15	17	8	45	0			15
2022	Communications or public affairs	9	18	41	21	11	0			25
2022	Science and technology	8	15	53	16	8	0			15
2022	Administration and operations	8	19	42	9	21	0			40
2022	Human resources	0	13	19	28	40	0			10
2022	Financial management	10	21	26	26	18	0			15
2022	Information technology	14	26	30	22	9	0			30
2022	Project management	7	15	44	20	14	0			30
2022	Other services to the public	20	7	47	19	0	6			15
2022	None of the above	17	13	33	17	20	0			40
2020	Client contact centre	9	37	29	17	9	0			10
2020	Communications or public affairs	10	20	29	22	18	0			35
2020	Science and technology	34	32	24	0	10	0			20
2020	Administration and operations	21	26	21	17	15	0			60
2020	Financial management	16	25	27	16	16	0			20
2020	Information management	10	39	31	21	0	0			10
2020	Information technology	3	50	36	0	11	0			30
2020	Project management	10	10	45	30	4	0			30
2020	Other services to the public	11	21	44	19	5	0			20
2020	None of the above	8	30	44	7	11	0			45
2019	Communications or public affairs	3	35	31	15	15	0			20
2019	Administration and operations	5	30	22	15	29	0			30
2019	Financial management	24	0	27	22	27	0			10
2019	Information technology	16	17	36	31	0	0			20
2019	Project management	9	25	18	33	16	0			20
2019	None of the above	11	13	38	19	19	0			25

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	5	8	53	13	21	0	5	95	15
2024	Legal services	55	24	14	0	7	0	55	45	10
2024	Administration and operations	2	37	36	7	17	0	2	98	25
2024	Financial management	6	61	24	8	0	0	6	94	10
2024	Information technology	14	24	49	4	8	0	14	86	30
2024	Project management	11	24	31	17	17	0	11	89	25
2024	Other services to the public	12	20	36	22	4	6	13	87	10
2024	None of the above	21	26	28	17	5	2	22	78	35
2022	Client contact centre	23	15	24	31	7	0			15
2022	Communications or public affairs	12	40	20	17	11	0			25
2022	Science and technology	16	31	39	15	0	0			15
2022	Administration and operations	23	27	24	15	11	0			40
2022	Human resources	0	35	27	18	19	0			10
2022	Financial management	0	32	27	29	12	0			15
2022	Information technology	16	28	29	21	6	0			30
2022	Project management	24	35	17	15	10	0			30
2022	Other services to the public	32	30	31	0	0	6			15
2022	None of the above	17	20	36	19	3	5			40
2020	Client contact centre	9	57	26	9	0	0			10
2020	Communications or public affairs	15	29	35	10	11	0			35
2020	Science and technology	43	23	24	0	10	0			20
2020	Administration and operations	29	27	23	11	10	0			60
2020	Financial management	28	28	12	22	9	0			20
2020	Information management	10	29	42	10	10	0			10
2020	Information technology	18	46	19	12	6	0			30
2020	Project management	7	25	56	9	2	0			30
2020	Other services to the public	46	20	24	9	0	0			20
2020	None of the above	11	42	25	16	7	0			45
2019	Communications or public affairs	3	56	12	20	9	0			20
2019	Administration and operations	5	46	23	14	12	0			30
2019	Financial management	22	6	24	26	24	0			10
2019	Information technology	14	25	37	12	12	0			20
2019	Project management	14	16	27	33	11	0			20
2019	None of the above	13	28	24	11	24	0			25

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	15	4	51	18	12	0	0	15	85	15
2024	Legal services	53	10	0	29	7	0	0	53	47	10
2024	Administration and operations	2	23	11	23	41	0	0	2	98	25
2024	Financial management	14	65	14	0	7	0	0	14	86	10
2024	Information technology	15	19	30	19	11	6	0	16	84	30
2024	Project management	13	11	15	13	48	0	0	13	87	25
2024	Other services to the public	12	10	21	18	40	0	0	12	88	10
2024	None of the above	20	12	12	23	31	0	2	20	80	35
2022	Client contact centre	16	26	8	16	34	0	0			10
2022	Communications or public affairs	8	27	29	25	11	0	0			25
2022	Science and technology	8	16	38	30	8	0	0			15
2022	Administration and operations	14	20	26	17	21	0	2			40
2022	Human resources	0	25	38	9	29	0	0			10
2022	Financial management	6	21	20	18	34	0	0			15
2022	Information technology	13	25	24	20	19	0	0			30
2022	Project management	14	14	41	13	17	0	0			30
2022	Other services to the public	28	14	26	13	19	0	0			15
2022	None of the above	15	15	24	15	28	0	3			40
2020	Client contact centre	18	27	29	17	9	0	0			10
2020	Communications or public affairs	18	22	24	20	16	0	0			35
2020	Science and technology	27	34	30	4	5	0	0			20
2020	Administration and operations	28	25	25	10	11	0	0			60
2020	Financial management	20	28	20	20	12	0	0			20
2020	Information management	19	40	0	21	19	0	0			10
2020	Information technology	0	33	26	28	9	3	3			30
2020	Project management	13	21	22	35	10	0	0			30
2020	Other services to the public	16	38	19	28	0	0	0			20
2020	None of the above	10	30	30	21	7	0	2			45
2019	Communications or public affairs	18	22	18	21	21	0	0			20
2019	Administration and operations	15	17	34	6	27	0	0			30
2019	Financial management	6	0	18	49	27	0	0			10
2019	Information technology	17	25	17	35	0	0	7			20
2019	Project management	10	12	25	36	16	0	0			20
2019	None of the above	14	6	4	52	23	0	2			25

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	27	24	11	25	13	0	0	27	73	15
2024	Legal services	68	10	14	0	7	0	0	68	32	10
2024	Administration and operations	30	26	16	13	9	2	5	32	68	25
2024	Financial management	51	35	0	8	7	0	0	51	49	10
2024	Information technology	34	42	12	2	2	0	7	37	63	30
2024	Project management	20	28	22	22	7	0	0	20	80	25
2024	Other services to the public	33	33	0	20	14	0	0	33	67	10
2024	None of the above	42	21	21	11	3	2	0	43	57	35
2022	Client contact centre	40	22	16	7	16	0	0			15
2022	Communications or public affairs	26	38	17	16	4	0	0			25
2022	Science and technology	22	23	15	17	0	9	15			15
2022	Administration and operations	29	33	13	12	9	2	2			40
2022	Human resources	12	22	48	10	0	0	9			10
2022	Financial management	30	14	25	7	18	0	6			15
2022	Information technology	36	25	33	0	0	0	6			30
2022	Project management	14	42	33	4	7	0	0			30
2022	Other services to the public	39	48	6	0	0	0	7			15
2022	None of the above	33	33	10	14	5	0	5			40
2020	Client contact centre	61	30	9	0	0	0	0			10
2020	Communications or public affairs	33	23	14	17	13	0	0			35
2020	Science and technology	63	9	19	0	0	0	10			20
2020	Administration and operations	47	27	14	3	10	0	0			60
2020	Financial management	32	16	27	17	7	0	0			20
2020	Information management	40	39	11	10	0	0	0			10
2020	Information technology	25	44	14	5	9	0	3			30
2020	Project management	8	48	29	15	0	0	0			30
2020	Other services to the public	46	20	24	9	0	0	0			20
2020	None of the above	28	39	23	8	2	0	0			45
2019	Communications or public affairs	9	12	49	8	8	0	15			20
2019	Administration and operations	35	27	31	2	5	0	0			30
2019	Financial management	40	6	15	18	22	0	0			10
2019	Information technology	41	22	21	16	0	0	0			20
2019	Project management	17	30	25	24	0	0	4			20
2019	None of the above	31	38	15	9	6	0	2			25

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	17	25	18	4	30	0	6	18	82	15
2024	Legal services	43	17	7	25	7	0	0	43	57	10
2024	Administration and operations	25	25	24	19	7	0	0	25	75	25
2024	Financial management	46	30	11	8	5	0	0	46	54	10
2024	Information technology	37	28	25	0	9	0	0	37	63	30
2024	Project management	14	19	51	3	13	0	0	14	86	25
2024	Other services to the public	24	29	21	0	26	0	0	24	76	10
2024	None of the above	38	7	21	22	10	2	0	39	61	35
2022	Client contact centre	46	15	7	16	16	0	0			15
2022	Communications or public affairs	35	29	21	12	4	0	0			25
2022	Science and technology	16	17	30	23	7	0	7			15
2022	Administration and operations	30	25	23	9	13	0	0			40
2022	Human resources	34	28	38	0	0	0	0			10
2022	Financial management	24	6	45	12	13	0	0			15
2022	Information technology	32	30	24	9	6	0	0			30
2022	Project management	29	28	20	13	7	0	3			30
2022	Other services to the public	47	20	18	7	0	0	7			15
2022	None of the above	38	18	34	7	2	0	0			40
2020	Client contact centre	36	56	9	0	0	0	0			10
2020	Communications or public affairs	35	29	12	10	14	0	0			35
2020	Science and technology	53	32	10	4	0	0	0			20
2020	Administration and operations	32	30	14	11	13	0	0			60
2020	Financial management	28	25	4	32	7	0	4			20
2020	Information management	31	29	0	21	19	0	0			10
2020	Information technology	31	34	14	15	3	0	3			30
2020	Project management	22	22	34	12	10	0	0			30
2020	Other services to the public	51	20	19	10	0	0	0			20
2020	None of the above	27	37	30	6	0	0	0			45
2019	Communications or public affairs	6	52	27	8	8	0	0			20
2019	Administration and operations	25	34	19	2	19	0	0			30
2019	Financial management	18	31	6	24	22	0	0			10
2019	Information technology	19	34	38	10	0	0	0			20
2019	Project management	12	27	23	38	0	0	0			20
2019	None of the above	28	29	23	2	18	0	0			25

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	15	30	26	17	12	0	0	15	85	15
2024	Legal services	28	64	7	0	0	0	0	28	72	10
2024	Administration and operations	14	34	9	21	17	0	5	15	85	25
2024	Financial management	33	23	32	7	0	5	0	35	65	10
2024	Information technology	26	24	26	18	6	0	0	26	74	30
2024	Project management	10	10	32	16	25	6	0	11	89	25
2024	Other services to the public	16	16	12	24	31	0	0	16	84	10
2024	None of the above	7	39	12	17	24	0	2	7	93	35
2022	Client contact centre	30	32	15	8	16	0	0			15
2022	Communications or public affairs	33	26	20	20	0	0	0			25
2022	Science and technology	15	24	45	8	0	0	9			15
2022	Administration and operations	16	44	24	4	10	0	2			40
2022	Human resources	40	29	32	0	0	0	0			10
2022	Financial management	6	51	20	23	0	0	0			15
2022	Information technology	20	36	25	7	11	2	0			30
2022	Project management	32	30	18	13	7	0	0			30
2022	Other services to the public	48	13	14	12	13	0	0			15
2022	None of the above	12	35	23	13	17	0	0			40
2020	Client contact centre	27	39	17	9	9	0	0			10
2020	Communications or public affairs	31	28	31	7	2	0	0			35
2020	Science and technology	48	14	34	0	0	5	0			20
2020	Administration and operations	18	33	35	14	1	0	0			60
2020	Financial management	34	15	36	12	0	4	0			20
2020	Information management	21	19	31	10	10	0	10			10
2020	Information technology	26	46	14	8	6	0	0			30
2020	Project management	15	40	34	11	0	0	0			30
2020	Other services to the public	33	26	26	15	0	0	0			15
2020	None of the above	21	38	30	9	2	0	0			45
2019	Communications or public affairs	3	38	24	17	3	0	15			20
2019	Administration and operations	12	10	28	29	18	2	0			30
2019	Financial management	6	4	51	40	0	0	0			10
2019	Information technology	4	48	36	10	2	0	0			20
2019	Project management	24	13	37	15	11	0	0			15
2019	None of the above	2	23	34	14	27	0	0			25

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	4	49	5	18	24	0	0	4	96	15
2024	Legal services	10	75	0	15	0	0	0	10	90	10
2024	Administration and operations	12	28	21	18	21	0	0	12	88	25
2024	Financial management	26	37	30	0	7	0	0	26	74	10
2024	Information technology	8	44	32	11	5	0	0	8	92	30
2024	Project management	4	25	26	15	30	0	0	4	96	25
2024	Other services to the public	16	0	27	15	41	0	0	16	84	10
2024	None of the above	19	21	13	28	16	0	2	20	80	35
2022	Client contact centre	30	14	0	41	15	0	0			15
2022	Communications or public affairs	34	16	25	24	0	0	0			25
2022	Science and technology	23	14	39	17	8	0	0			15
2022	Administration and operations	15	40	26	5	14	0	0			40
2022	Human resources	0	41	31	18	10	0	0			10
2022	Financial management	6	55	26	13	0	0	0			15
2022	Information technology	10	31	35	12	10	2	0			30
2022	Project management	14	43	31	7	6	0	0			30
2022	Other services to the public	42	11	34	6	6	0	0			15
2022	None of the above	20	31	23	12	14	0	0			40
2020	Client contact centre	9	57	26	9	0	0	0			10
2020	Communications or public affairs	28	25	31	8	7	0	0			35
2020	Science and technology	14	56	15	10	5	0	0			20
2020	Administration and operations	18	34	26	12	7	0	3			60
2020	Financial management	12	27	41	7	12	0	0			20
2020	Information management	0	40	19	21	10	0	10			10
2020	Information technology	22	34	26	9	9	0	0			30
2020	Project management	10	34	37	16	2	0	0			30
2020	Other services to the public	21	45	19	10	5	0	0			15
2020	None of the above	24	23	31	17	4	2	0			45
2019	Communications or public affairs	0	50	18	5	12	0	15			20
2019	Administration and operations	10	6	42	27	15	0	0			30
2019	Financial management	18	6	13	27	36	0	0			10
2019	Information technology	0	20	39	27	14	0	0			20
2019	Project management	11	16	26	30	17	0	0			15
2019	None of the above	10	27	12	32	17	0	2			25

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	16	23	18	14	21	8	0	17	83	15
2024	Legal services	67	19	7	7	0	0	0	67	33	10
2024	Administration and operations	17	32	24	3	23	0	0	17	83	25
2024	Financial management	26	35	24	15	0	0	0	26	74	10
2024	Information technology	19	26	39	13	3	0	0	19	81	30
2024	Project management	20	18	19	17	26	0	0	20	80	25
2024	Other services to the public	16	22	5	15	41	0	0	16	84	10
2024	None of the above	21	17	21	26	14	2	0	21	79	35
2022	Client contact centre	29	15	16	24	16	0	0			15
2022	Communications or public affairs	34	25	10	28	4	0	0			25
2022	Science and technology	16	37	39	8	0	0	0			15
2022	Administration and operations	31	34	21	4	10	0	0			40
2022	Human resources	30	10	50	10	0	0	0			10
2022	Financial management	34	26	28	12	0	0	0			15
2022	Information technology	23	30	24	3	19	0	0			30
2022	Project management	28	41	7	11	13	0	0			30
2022	Other services to the public	55	13	19	13	0	0	0			15
2022	None of the above	24	36	17	20	2	0	0			40
2020	Client contact centre	18	39	26	9	9	0	0			10
2020	Communications or public affairs	34	28	23	8	7	0	0			35
2020	Science and technology	38	42	5	14	0	0	0			20
2020	Administration and operations	26	26	30	7	8	0	3			60
2020	Financial management	27	46	4	20	0	0	4			20
2020	Information management	31	19	10	31	10	0	0			10
2020	Information technology	31	34	20	8	6	0	0			30
2020	Project management	17	48	16	11	7	0	0			30
2020	Other services to the public	27	49	10	15	0	0	0			15
2020	None of the above	29	25	37	7	2	0	0			45
2019	Communications or public affairs	4	52	14	14	16	0	0			20
2019	Administration and operations	14	16	25	32	12	0	0			30
2019	Financial management	9	18	24	31	18	0	0			10
2019	Information technology	4	20	47	11	12	0	7			20
2019	Project management	28	28	18	26	0	0	0			15
2019	None of the above	17	23	8	42	8	0	2			25

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	33	34	8	0	26	0	33	67	15
2024	Legal services	61	10	7	14	0	7	66	34	10
2024	Administration and operations	21	34	12	17	16	0	21	79	25
2024	Financial management	26	54	7	0	13	0	26	74	10
2024	Information technology	34	27	18	10	12	0	34	66	30
2024	Project management	44	14	14	12	17	0	44	56	25
2024	Other services to the public	29	27	0	9	35	0	29	71	10
2024	None of the above	28	14	18	9	28	2	29	71	35
2022	Client contact centre	29	39	8	24	0	0			15
2022	Communications or public affairs	37	30	20	4	8	0			25
2022	Science and technology	23	38	22	9	8	0			15
2022	Administration and operations	43	26	12	10	9	0			40
2022	Human resources	39	20	18	0	23	0			10
2022	Financial management	45	23	7	19	0	6			15
2022	Information technology	19	38	14	14	15	0			30
2022	Project management	32	24	23	15	6	0			30
2022	Other services to the public	55	13	19	12	0	0			15
2022	None of the above	29	30	22	13	5	0			40
2020	Client contact centre	27	39	17	17	0	0			10
2020	Communications or public affairs	46	29	17	3	5	0			35
2020	Science and technology	53	19	29	0	0	0			20
2020	Administration and operations	27	33	18	15	4	3			60
2020	Financial management	39	30	15	17	0	0			20
2020	Information management	29	32	10	19	10	0			10
2020	Information technology	42	29	12	9	9	0			30
2020	Project management	29	32	20	16	2	0			30
2020	Other services to the public	60	10	5	10	15	0			15
2020	None of the above	29	41	15	11	4	0			45
2019	Communications or public affairs	30	31	3	36	0	0			20
2019	Administration and operations	28	15	17	23	18	0			30
2019	Financial management	11	40	45	4	0	0			10
2019	Information technology	37	31	4	11	17	0			20
2019	Project management	25	26	22	21	5	0			15
2019	None of the above	23	29	26	2	17	2			25

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	25	58	4	0	12	0	25	75	15
2024	Legal services	79	14	7	0	0	0	79	21	10
2024	Administration and operations	31	30	7	15	16	0	31	69	25
2024	Financial management	51	23	21	5	0	0	51	49	10
2024	Information technology	30	46	15	9	0	0	30	70	30
2024	Project management	48	21	7	14	10	0	48	52	25
2024	Other services to the public	47	20	20	0	14	0	47	53	10
2024	None of the above	22	30	19	11	14	4	23	77	35
2022	Client contact centre	29	31	15	16	9	0			15
2022	Communications or public affairs	38	34	20	4	4	0			25
2022	Science and technology	47	30	7	7	8	0			15
2022	Administration and operations	42	29	17	8	5	0			40
2022	Human resources	40	18	29	13	0	0			10
2022	Financial management	42	26	26	6	0	0			15
2022	Information technology	24	39	12	8	13	3			30
2022	Project management	42	27	18	10	3	0			30
2022	Other services to the public	46	34	14	0	0	6			15
2022	None of the above	30	27	28	2	13	0			40
2020	Client contact centre	27	37	18	17	0	0			10
2020	Communications or public affairs	34	27	21	7	11	0			35
2020	Science and technology	9	56	20	10	5	0			20
2020	Administration and operations	29	25	24	14	7	1			60
2020	Financial management	28	32	28	11	0	0			20
2020	Information management	10	21	11	49	10	0			10
2020	Information technology	28	29	14	11	18	0			30
2020	Project management	2	24	42	32	0	0			30
2020	Other services to the public	11	50	34	5	0	0			15
2020	None of the above	16	29	35	20	0	0			45

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	43	19	9	8	21	0	0	43	57	15
2024	Legal services	65	0	28	7	0	0	0	65	35	10
2024	Administration and operations	22	23	36	0	19	0	0	22	78	25
2024	Financial management	26	39	25	10	0	0	0	26	74	10
2024	Information technology	26	47	18	6	3	0	0	26	74	30
2024	Project management	29	26	18	14	14	0	0	29	71	25
2024	Other services to the public	24	35	28	0	4	0	9	26	74	10
2024	None of the above	17	37	16	16	13	0	0	17	83	35
2022	Client contact centre	45	0	30	17	7	0	0			15
2022	Communications or public affairs	34	31	24	4	8	0	0			25
2022	Science and technology	17	18	48	9	8	0	0			10
2022	Administration and operations	23	43	14	12	7	2	0			40
2022	Human resources	12	17	20	29	23	0	0			10
2022	Financial management	15	25	31	19	10	0	0			15
2022	Information technology	22	46	17	9	6	0	0			30
2022	Project management	22	38	31	3	6	0	0			30
2022	Other services to the public	55	26	6	7	0	0	6			15
2022	None of the above	18	40	18	19	5	0	0			40
2020	Client contact centre	44	39	17	0	0	0	0			10
2020	Communications or public affairs	34	20	26	10	11	0	0			35
2020	Science and technology	24	47	14	5	10	0	0			20
2020	Administration and operations	27	28	19	25	1	0	0			60
2020	Financial management	25	32	32	11	0	0	0			20
2020	Information management	0	31	40	19	10	0	0			10
2020	Information technology	27	44	20	6	3	0	0			30
2020	Project management	28	31	27	14	0	0	0			30
2020	Other services to the public	50	25	10	5	5	5	0			15
2020	None of the above	32	16	30	15	5	2	0			45
2019	Communications or public affairs	3	77	9	6	5	0	0			20
2019	Administration and operations	14	20	36	24	7	0	0			30
2019	Financial management	24	6	45	26	0	0	0			10
2019	Information technology	4	48	22	13	13	0	0			20
2019	Project management	9	33	29	0	29	0	0			15
2019	None of the above	13	30	27	11	18	0	2			25

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	41	36	13	0	0	0	10	46	54	15
2024	Legal services	60	14	0	15	10	0	0	60	40	10
2024	Administration and operations	58	34	8	0	0	0	0	58	42	25
2024	Financial management	61	13	21	0	0	0	5	64	36	10
2024	Information technology	37	41	11	6	5	0	0	37	63	30
2024	Project management	55	25	10	3	0	0	7	59	41	25
2024	Other services to the public	40	24	22	0	4	0	10	45	55	10
2024	None of the above	44	19	6	22	6	2	0	45	55	35
2022	Client contact centre	62	23	15	0	0	0	0			15
2022	Communications or public affairs	54	38	0	4	0	0	4			25
2022	Science and technology	41	31	7	7	0	0	14			15
2022	Administration and operations	57	22	11	7	0	0	2			40
2022	Human resources	58	29	13	0	0	0	0			10
2022	Financial management	55	20	19	0	0	0	6			15
2022	Information technology	47	32	11	3	3	3	0			30
2022	Project management	49	38	7	0	3	0	3			30
2022	Other services to the public	79	8	7	0	0	0	6			15
2022	None of the above	63	22	15	0	0	0	0			40
2020	Client contact centre	65	27	9	0	0	0	0			10
2020	Communications or public affairs	62	23	10	5	0	0	0			35
2020	Science and technology	57	38	0	0	0	0	5			20
2020	Administration and operations	48	15	18	12	1	0	6			60
2020	Financial management	37	23	23	12	0	0	4			20
2020	Information management	31	39	0	11	10	0	10			10
2020	Information technology	48	31	9	6	3	0	3			30
2020	Project management	32	31	30	7	0	0	0			30
2020	Other services to the public	57	29	10	5	0	0	0			20
2020	None of the above	58	22	12	2	2	0	4			45
2019	Communications or public affairs	30	30	23	3	15	0	0			20
2019	Administration and operations	34	20	30	10	2	0	4			30
2019	Financial management	49	4	24	6	18	0	0			10
2019	Information technology	27	46	10	11	0	0	7			20
2019	Project management	44	47	9	0	0	0	0			15
2019	None of the above	43	30	22	4	0	0	2			25

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	58	22	12	0	8	0	58	42	15
2024	Legal services	63	37	0	0	0	0	63	37	10
2024	Administration and operations	33	39	19	0	0	9	37	63	25
2024	Financial management	78	13	0	9	0	0	78	22	10
2024	Information technology	48	41	6	2	2	0	48	52	30
2024	Project management	57	37	3	0	0	3	58	42	25
2024	Other services to the public	45	50	0	0	4	0	45	55	10
2024	None of the above	40	38	10	12	0	0	40	60	35
2022	Client contact centre	76	15	0	0	9	0			15
2022	Communications or public affairs	58	29	9	0	0	4			25
2022	Science and technology	47	38	8	7	0	0			15
2022	Administration and operations	56	33	7	5	0	0			40
2022	Human resources	37	40	13	9	0	0			10
2022	Financial management	51	34	0	15	0	0			15
2022	Information technology	60	22	18	0	0	0			30
2022	Project management	34	52	7	0	3	3			30
2022	Other services to the public	67	21	0	6	0	6			15
2022	None of the above	60	25	15	0	0	0			40
2020	Client contact centre	73	10	17	0	0	0			10
2020	Communications or public affairs	50	28	16	6	0	0			35
2020	Science and technology	52	34	9	5	0	0			20
2020	Administration and operations	41	30	20	9	0	0			60
2020	Financial management	66	27	0	4	4	0			20
2020	Information management	19	31	40	0	10	0			10
2020	Information technology	56	29	15	0	0	0			30
2020	Project management	27	34	25	15	0	0			30
2020	Other services to the public	46	29	25	0	0	0			20
2020	None of the above	40	45	11	4	0	0			45

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	87	9	0	0	0	4	90	10	15
2024	Legal services	78	22	0	0	0	0	78	22	10
2024	Administration and operations	55	33	0	0	0	12	62	38	25
2024	Financial management	82	13	0	5	0	0	82	18	10
2024	Information technology	66	28	2	0	0	4	69	31	30
2024	Project management	81	0	0	0	0	19	100	0	25
2024	Other services to the public	81	0	0	0	4	14	95	5	10
2024	None of the above	78	11	6	0	0	5	82	18	35

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	66	20	10	0	0	4	69	31	15
2024	Legal services	90	0	0	0	10	0	90	10	10
2024	Administration and operations	47	31	2	8	0	12	53	47	25
2024	Financial management	70	21	0	9	0	0	70	30	10
2024	Information technology	71	12	11	3	0	4	73	27	30
2024	Project management	81	3	0	0	0	16	97	3	25
2024	Other services to the public	81	0	0	0	4	14	95	5	10
2024	None of the above	78	12	6	0	0	5	82	18	35

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	70	5	4	0	8	9	4	80	20	15
2024	Legal services	64	10	19	7	0	0	0	64	36	10
2024	Administration and operations	51	24	10	0	2	0	13	59	41	25
2024	Financial management	81	7	0	5	8	0	0	81	19	10
2024	Information technology	68	17	9	0	0	3	4	72	28	30
2024	Project management	49	32	3	3	4	3	6	54	46	25
2024	Other services to the public	66	0	6	22	0	0	5	70	30	10
2024	None of the above	61	20	8	3	6	0	3	62	38	35
2022	Client contact centre	91	0	0	9	0	0	0			15
2022	Communications or public affairs	72	12	0	4	4	0	8			25
2022	Science and technology	55	29	8	7	0	0	0			15
2022	Administration and operations	62	12	10	7	4	0	5			40
2022	Human resources	90	0	0	0	0	0	10			10
2022	Financial management	62	7	19	12	0	0	0			15
2022	Information technology	71	5	11	3	9	0	0			30
2022	Project management	73	10	6	7	3	0	0			30
2022	Other services to the public	54	20	7	12	0	0	6			15
2022	None of the above	79	10	5	0	3	0	3			40
2020	Client contact centre	83	9	9	0	0	0	0			10
2020	Communications or public affairs	84	6	3	3	2	0	3			35
2020	Science and technology	91	4	5	0	0	0	0			20
2020	Administration and operations	83	7	4	3	0	0	3			60
2020	Financial management	74	7	7	4	4	0	4			20
2020	Information management	60	21	10	0	10	0	0			10
2020	Information technology	42	17	17	3	15	0	6			30
2020	Project management	88	5	2	4	0	0	0			30
2020	Other services to the public	76	10	0	0	0	5	9			20
2020	None of the above	82	6	0	2	2	2	6			45
2019	Communications or public affairs	83	3	8	3	3	0	0			20
2019	Administration and operations	73	15	0	8	5	0	0			30
2019	Financial management	65	27	0	4	0	0	4			10
2019	Information technology	67	25	0	0	9	0	0			20
2019	Project management	69	11	4	0	0	0	17			20
2019	None of the above	75	7	0	6	3	9	0			25

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	33	36	9	13	9	0	0	33	67	15
2024	Legal services	74	12	7	7	0	0	0	74	26	10
2024	Administration and operations	42	28	27	0	0	0	2	43	57	25
2024	Financial management	61	26	8	5	0	0	0	61	39	10
2024	Information technology	36	27	28	6	3	0	0	36	64	30
2024	Project management	64	14	14	3	3	0	3	66	34	25
2024	Other services to the public	53	43	0	0	4	0	0	53	47	10
2024	None of the above	56	33	7	2	0	2	0	57	43	35
2022	Client contact centre	62	31	7	0	0	0	0			15
2022	Communications or public affairs	32	51	4	9	4	0	0			25
2022	Science and technology	39	38	15	7	0	0	0			15
2022	Administration and operations	49	28	10	2	8	0	2			40
2022	Human resources	68	22	10	0	0	0	0			10
2022	Financial management	43	31	20	6	0	0	0			15
2022	Information technology	44	29	17	0	9	0	0			30
2022	Project management	48	29	10	7	7	0	0			30
2022	Other services to the public	48	14	33	6	0	0	0			15
2022	None of the above	40	40	10	5	6	0	0			40
2020	Client contact centre	37	37	17	0	9	0	0			10
2020	Communications or public affairs	41	36	11	3	10	0	0			35
2020	Science and technology	38	39	19	0	4	0	0			20
2020	Administration and operations	58	19	16	6	1	0	0			60
2020	Financial management	36	46	4	7	7	0	0			20
2020	Information management	61	19	10	10	0	0	0			10
2020	Information technology	43	32	15	5	5	0	0			30
2020	Project management	76	12	7	2	2	0	0			30
2020	Other services to the public	57	34	0	5	0	0	5			20
2020	None of the above	63	28	4	2	4	0	0			45
2019	Communications or public affairs	68	9	11	9	3	0	0			20
2019	Administration and operations	67	17	14	2	0	0	0			30
2019	Financial management	24	55	18	4	0	0	0			10
2019	Information technology	48	25	16	2	9	0	0			20
2019	Project management	28	34	17	20	0	0	0			20
2019	None of the above	27	38	25	3	8	0	0			25

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	65	4	14	0	17	0	0	65	35	15
2024	Legal services	67	19	7	7	0	0	0	67	33	10
2024	Administration and operations	43	39	3	7	7	2	0	44	56	25
2024	Financial management	70	18	0	8	5	0	0	70	30	10
2024	Information technology	52	21	27	0	0	0	0	52	48	30
2024	Project management	56	16	14	4	10	0	0	56	44	25
2024	Other services to the public	50	24	15	0	10	0	0	50	50	10
2024	None of the above	38	24	10	18	8	0	2	38	62	35
2022	Client contact centre	55	21	15	0	8	0	0			15
2022	Communications or public affairs	56	20	20	4	0	0	0			25
2022	Science and technology	47	24	14	8	0	0	7			15
2022	Administration and operations	57	22	9	2	7	0	2			40
2022	Human resources	82	10	9	0	0	0	0			10
2022	Financial management	70	6	13	12	0	0	0			15
2022	Information technology	52	15	12	10	9	2	0			30
2022	Project management	71	13	3	6	7	0	0			30
2022	Other services to the public	75	6	6	12	0	0	0			15
2022	None of the above	64	26	3	2	5	0	0			40
2020	Client contact centre	65	18	9	0	9	0	0			10
2020	Communications or public affairs	59	30	8	2	0	0	0			35
2020	Science and technology	80	15	5	0	0	0	0			20
2020	Administration and operations	61	15	14	10	0	0	0			60
2020	Financial management	57	21	11	7	4	0	0			20
2020	Information management	31	10	19	21	10	0	10			10
2020	Information technology	69	14	3	6	9	0	0			30
2020	Project management	77	14	0	5	4	0	0			30
2020	Other services to the public	67	24	0	5	5	0	0			20
2020	None of the above	64	25	4	2	5	0	0			45
2019	Communications or public affairs	68	14	6	6	6	0	0			20
2019	Administration and operations	43	32	9	5	10	0	0			30
2019	Financial management	42	35	24	0	0	0	0			10
2019	Information technology	50	18	19	7	7	0	0			20
2019	Project management	53	23	7	0	0	0	17			20
2019	None of the above	38	24	10	14	12	0	2			25

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	41	5	4	0	8	0	41	71	29	15
2024	Legal services	58	12	7	0	0	0	24	75	25	10
2024	Administration and operations	44	4	2	0	0	0	49	87	13	25
2024	Financial management	46	7	15	0	0	0	32	68	32	10
2024	Information technology	56	17	3	3	0	0	20	70	30	30
2024	Project management	58	7	3	0	0	0	32	85	15	25
2024	Other services to the public	52	0	0	4	0	0	44	92	8	10
2024	None of the above	64	4	3	2	0	0	27	87	13	30
2022	Client contact centre	92	0	0	0	0	0	8			15
2022	Communications or public affairs	46	21	4	4	0	0	25			25
2022	Science and technology	63	16	0	0	0	0	21			15
2022	Administration and operations	48	13	11	3	2	0	24			40
2022	Human resources	91	9	0	0	0	0	0			10
2022	Financial management	42	25	6	6	0	0	21			15
2022	Information technology	43	9	11	0	0	3	34			30
2022	Project management	56	11	3	7	3	0	20			30
2022	Other services to the public	57	12	6	7	0	0	18			15
2022	None of the above	51	14	7	5	0	0	24			40
2020	Client contact centre	64	9	9	0	9	0	10			10
2020	Communications or public affairs	52	21	14	0	5	0	7			35
2020	Science and technology	52	0	5	0	4	0	38			20
2020	Administration and operations	53	13	11	5	0	0	19			60
2020	Financial management	32	23	4	7	4	0	30			20
2020	Information management	32	19	0	0	10	0	39			10
2020	Information technology	44	20	0	0	3	0	34			30
2020	Project management	66	17	2	0	2	0	12			30
2020	Other services to the public	67	14	0	0	0	0	19			20
2020	None of the above	52	15	2	0	0	0	31			45
2019	Communications or public affairs	44	9	21	3	0	0	23			20
2019	Administration and operations	57	7	5	2	0	0	29			30
2019	Financial management	24	6	18	0	4	0	49			10
2019	Information technology	59	36	0	3	0	0	2			20
2019	Project management	44	33	0	0	0	0	23			20
2019	None of the above	43	8	7	2	0	3	37			25

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	79	21	0	0	0	0	79	21	15
2024	Legal services	100	0	0	0	0	0	100	0	10
2024	Administration and operations	66	21	0	0	0	14	76	24	25
2024	Financial management	82	13	0	5	0	0	82	18	10
2024	Information technology	46	28	12	0	0	14	53	47	30
2024	Project management	73	18	0	0	0	9	81	19	25
2024	Other services to the public	39	31	12	0	4	15	45	55	10
2024	None of the above	64	14	5	0	0	17	77	23	35
2022	Client contact centre	84	0	8	0	9	0			15
2022	Communications or public affairs	66	22	4	5	0	4			25
2022	Science and technology	48	31	7	0	0	14			15
2022	Administration and operations	58	17	8	0	5	11			40
2022	Human resources	90	10	0	0	0	0			10
2022	Financial management	55	21	6	6	0	13			15
2022	Information technology	77	6	12	0	0	5			30
2022	Project management	59	25	10	0	0	7			30
2022	Other services to the public	67	27	0	0	6	0			15
2022	None of the above	57	20	10	0	2	10			40
2020	Client contact centre	74	0	17	9	0	0			10
2020	Communications or public affairs	64	20	16	0	0	0			35
2020	Science and technology	47	35	0	0	0	19			20
2020	Administration and operations	63	23	13	1	0	0			60
2020	Financial management	69	23	4	4	0	0			20
2020	Information management	50	21	10	0	0	19			10
2020	Information technology	60	24	0	5	0	11			30
2020	Project management	70	19	4	4	2	0			30
2020	Other services to the public	77	19	5	0	0	0			20
2020	None of the above	60	22	13	0	2	4			45
2019	Communications or public affairs	74	12	11	3	0	0			20
2019	Administration and operations	50	20	22	5	0	4			30
2019	Financial management	45	27	0	0	6	22			10
2019	Information technology	63	35	0	0	0	2			20
2019	Project management	59	9	29	0	0	4			20
2019	None of the above	52	28	8	2	0	11			25

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	47	31	4	0	17	0	0	47	53	15
2024	Legal services	56	33	12	0	0	0	0	56	44	10
2024	Administration and operations	26	21	20	11	18	0	4	27	73	25
2024	Financial management	12	33	22	25	0	0	8	13	87	10
2024	Information technology	40	16	25	9	5	0	6	43	57	30
2024	Project management	32	24	7	10	27	0	0	32	68	25
2024	Other services to the public	17	39	25	4	15	0	0	17	83	10
2024	None of the above	37	27	14	6	14	0	2	38	62	35
2022	Client contact centre	68	24	0	8	0	0	0			15
2022	Communications or public affairs	60	28	4	4	4	0	0			25
2022	Science and technology	52	32	8	0	0	0	8			10
2022	Administration and operations	45	27	13	8	4	0	2			40
2022	Human resources	67	33	0	0	0	0	0			10
2022	Financial management	69	6	7	12	0	0	6			15
2022	Information technology	66	29	0	0	5	0	0			30
2022	Project management	65	14	10	3	7	0	0			30
2022	Other services to the public	52	14	6	14	14	0	0			15
2022	None of the above	66	16	9	3	7	0	0			40
2020	Client contact centre	65	9	17	10	0	0	0			10
2020	Communications or public affairs	71	10	11	0	8	0	0			35
2020	Science and technology	46	34	11	10	0	0	0			20
2020	Administration and operations	47	19	21	8	3	0	1			60
2020	Financial management	45	28	20	4	0	0	4			20
2020	Information management	51	19	10	10	0	0	10			10
2020	Information technology	66	22	3	0	3	3	3			25
2020	Project management	62	15	10	2	10	0	0			30
2020	Other services to the public	65	15	10	5	5	0	0			15
2020	None of the above	66	17	11	4	2	0	0			45
2019	Communications or public affairs	55	21	11	3	11	0	0			20
2019	Administration and operations	54	27	10	2	0	2	4			30
2019	Financial management	58	24	0	0	0	0	18			10
2019	Information technology	69	25	7	0	0	0	0			20
2019	Project management	51	27	4	14	0	0	4			20
2019	None of the above	64	20	3	5	6	0	3			25

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	37	32	8	5	8	0	9	41	59	15
2024	Legal services	66	24	0	10	0	0	0	66	34	10
2024	Administration and operations	61	20	15	0	2	2	0	63	37	25
2024	Financial management	42	42	16	0	0	0	0	42	58	10
2024	Information technology	63	28	2	6	0	0	0	63	37	30
2024	Project management	71	13	12	0	0	0	3	73	27	25
2024	Other services to the public	52	28	0	4	0	0	15	61	39	10
2024	None of the above	64	25	5	0	0	0	6	67	33	30
2022	Client contact centre	45	15	33	7	0	0	0			15
2022	Communications or public affairs	45	21	9	17	0	0	8			25
2022	Science and technology	24	31	23	7	8	0	7			15
2022	Administration and operations	49	25	15	4	2	0	5			40
2022	Human resources	65	35	0	0	0	0	0			10
2022	Financial management	25	47	15	13	0	0	0			15
2022	Information technology	69	16	13	0	0	0	3			30
2022	Project management	52	28	10	7	3	0	0			30
2022	Other services to the public	47	18	14	0	15	0	6			15
2022	None of the above	65	18	12	0	2	0	3			40
2020	Client contact centre	47	36	17	0	0	0	0			10
2020	Communications or public affairs	37	33	23	5	0	0	2			35
2020	Science and technology	48	42	10	0	0	0	0			20
2020	Administration and operations	54	25	8	9	3	0	1			60
2020	Financial management	50	11	39	0	0	0	0			20
2020	Information management	60	10	31	0	0	0	0			10
2020	Information technology	46	28	14	6	0	0	5			30
2020	Project management	54	33	10	2	0	0	0			30
2020	Other services to the public	56	21	19	0	0	0	5			20
2020	None of the above	54	28	10	4	0	0	4			45
2019	Communications or public affairs	36	36	11	3	15	0	0			20
2019	Administration and operations	51	29	10	8	0	0	2			30
2019	Financial management	51	27	22	0	0	0	0			10
2019	Information technology	61	30	7	2	0	0	0			20
2019	Project management	60	16	4	17	0	0	4			20
2019	None of the above	79	11	8	2	0	0	0			25

Question 74. Overall, my level of work-related stress is...
Survey year	Demographic	Very low (%)	Low (%)	Moderate (%)	High (%)	Very High (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	9	25	32	8	26	0	34	34	15
2024	Legal services	0	51	32	17	0	0	51	17	10
2024	Administration and operations	0	14	54	23	9	0	14	32	25
2024	Financial management	14	40	31	8	7	0	54	15	10
2024	Information technology	9	40	40	11	0	0	49	11	30
2024	Project management	0	17	39	37	7	0	17	44	25
2024	Other services to the public	12	10	33	26	20	0	22	45	10
2024	None of the above	12	13	40	16	19	0	25	35	35
2022	Client contact centre	7	23	16	23	31	0	30	54	15
2022	Communications or public affairs	0	31	50	16	4	0	31	20	25
2022	Science and technology	8	24	53	15	0	0	32	15	15
2022	Administration and operations	9	32	35	19	5	0	41	24	40
2022	Human resources	0	9	52	31	9	0	9	39	10
2022	Financial management	0	7	45	42	6	0	7	48	15
2022	Information technology	3	32	52	3	9	0	36	13	30
2022	Project management	0	18	48	24	10	0	18	34	30
2022	Other services to the public	0	21	73	0	6	0	21	6	15
2022	None of the above	4	16	56	17	7	0	20	24	40
2020	Client contact centre	10	27	55	0	9	0	37	9	10
2020	Communications or public affairs	11	10	47	24	7	0	21	32	35
2020	Science and technology	24	24	42	10	0	0	48	10	20
2020	Administration and operations	10	27	39	15	6	3	38	21	60
2020	Financial management	23	28	20	20	9	0	52	28	20
2020	Information management	10	0	69	11	10	0	10	21	10
2020	Information technology	5	46	36	3	9	0	52	12	30
2020	Project management	0	20	54	24	2	0	20	26	30
2020	Other services to the public	0	61	29	10	0	0	61	10	20
2020	None of the above	8	23	54	11	4	0	31	15	45
2019	Communications or public affairs	21	35	23	21	0	0	56	21	20
2019	Administration and operations	2	31	39	19	9	0	32	29	30
2019	Financial management	18	24	17	36	6	0	42	42	10
2019	Information technology	14	36	35	9	7	0	50	15	20
2019	Project management	4	9	66	10	11	0	12	21	20
2019	None of the above	2	26	34	25	14	0	28	38	25

Question 75. After my workday, I feel emotionally drained.
Survey year	Demographic	Always/Almost always (%)	Often (%)	Sometimes (%)	Rarely (%)	Never/Almost never (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	18	16	22	33	10	0	0	44	34	15
2024	Legal services	15	17	35	33	0	0	0	33	32	10
2024	Administration and operations	11	37	42	10	0	0	0	10	48	25
2024	Financial management	7	13	17	38	26	0	0	64	20	10
2024	Information technology	6	16	29	37	11	0	0	49	22	30
2024	Project management	11	37	35	6	11	0	0	17	48	25
2024	Other services to the public	4	41	33	12	10	0	0	22	45	10
2024	None of the above	19	20	27	18	16	0	0	35	39	30
2022	Client contact centre	31	23	23	8	15	0	0	23	54	15
2022	Communications or public affairs	4	12	45	35	5	0	0	39	16	25
2022	Science and technology	0	47	37	0	16	0	0	16	47	15
2022	Administration and operations	12	20	48	10	11	0	0	20	32	40
2022	Human resources	0	36	55	9	0	0	0	9	36	10
2022	Financial management	12	28	25	35	0	0	0	35	40	15
2022	Information technology	3	15	40	30	9	0	3	40	19	30
2022	Project management	7	24	45	24	0	0	0	24	30	30
2022	Other services to the public	0	26	52	22	0	0	0	22	26	15
2022	None of the above	9	26	35	23	6	0	0	30	35	40
2020	Client contact centre	9	9	55	28	0	0	0	28	17	10
2020	Communications or public affairs	5	28	42	7	18	0	0	25	33	35
2020	Science and technology	0	9	39	24	28	0	0	52	9	20
2020	Administration and operations	11	22	39	22	3	3	0	26	34	60
2020	Financial management	11	17	16	39	16	0	0	55	28	20
2020	Information management	0	40	60	0	0	0	0	0	40	10
2020	Information technology	0	17	54	23	5	0	0	28	17	30
2020	Project management	2	30	58	10	0	0	0	10	32	30
2020	Other services to the public	0	19	54	16	11	0	0	27	19	20
2020	None of the above	6	16	53	21	4	0	0	25	22	45
2019	Communications or public affairs	18	14	15	39	15	0	0	54	31	20
2019	Administration and operations	12	37	33	11	7	0	0	18	49	30
2019	Financial management	24	36	13	4	24	0	0	27	59	10
2019	Information technology	2	30	45	19	4	0	0	24	32	20
2019	Project management	17	0	63	20	0	0	0	20	17	15
2019	None of the above	7	38	35	18	2	0	0	20	45	25

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	0	48	27	13	12	0	48	25	15
2024	Legal services	0	49	22	7	15	7	53	24	10
2024	Administration and operations	2	31	18	18	25	5	35	46	25
2024	Financial management	11	59	19	10	0	0	71	10	10
2024	Information technology	2	45	37	13	3	0	47	16	30
2024	Project management	0	26	25	23	14	12	30	42	25
2024	Other services to the public	12	22	19	37	10	0	34	47	10
2024	None of the above	11	29	27	22	11	0	40	33	35
2022	Client contact centre	7	62	15	16	0	0	68	16	15
2022	Communications or public affairs	0	53	17	21	0	9	59	23	25
2022	Science and technology	7	8	55	22	8	0	15	30	15
2022	Administration and operations	13	33	25	15	9	5	49	25	40
2022	Human resources	20	40	27	13	0	0	60	13	10
2022	Financial management	7	46	6	23	13	6	56	38	15
2022	Information technology	11	34	34	15	3	3	46	18	30
2022	Project management	6	29	30	22	6	6	38	30	30
2022	Other services to the public	13	40	34	13	0	0	53	13	15
2022	None of the above	2	30	39	26	3	0	33	28	40
2020	Client contact centre	29	62	9	0	0	0	91	0	10
2020	Communications or public affairs	26	47	10	16	0	2	74	16	35
2020	Science and technology	18	48	24	5	5	0	66	10	20
2020	Administration and operations	24	24	29	17	6	0	48	23	60
2020	Financial management	16	59	25	0	0	0	75	0	20
2020	Information management	21	39	11	0	10	19	74	12	10
2020	Information technology	38	37	11	6	5	3	77	12	30
2020	Project management	0	53	33	14	0	0	53	14	30
2020	Other services to the public	24	46	16	9	0	5	74	10	20
2020	None of the above	9	47	29	13	2	0	56	15	45
2019	Communications or public affairs	29	15	37	9	6	3	46	16	20
2019	Administration and operations	10	17	31	29	9	4	28	40	30
2019	Financial management	0	29	44	6	22	0	29	27	10
2019	Information technology	2	20	55	9	2	12	25	12	20
2019	Project management	4	25	40	12	20	0	28	32	20
2019	None of the above	2	45	21	10	20	3	48	30	25

Question 77. In general, how is your mental health?
Survey year	Demographic	Excellent (%)	Very good (%)	Good (%)	Fair (%)	Poor (%)	Total responses
2024	Communications or public affairs	19	39	25	17	0	15
2024	Legal services	0	43	25	33	0	10
2024	Administration and operations	9	18	34	37	2	25
2024	Financial management	7	54	15	25	0	10
2024	Information technology	15	26	47	9	2	30
2024	Project management	0	20	42	31	7	25
2024	Other services to the public	0	26	44	30	0	10
2024	None of the above	8	24	35	22	11	35
2022	Client contact centre	0	37	30	32	0	15
2022	Communications or public affairs	9	20	46	21	4	25
2022	Science and technology	8	15	30	38	8	15
2022	Administration and operations	4	30	51	13	2	40
2022	Human resources	10	26	21	43	0	10
2022	Financial management	19	33	28	19	0	15
2022	Information technology	16	44	30	10	0	30
2022	Project management	4	31	51	7	6	30
2022	Other services to the public	0	32	53	15	0	15
2022	None of the above	5	30	32	33	0	40

Question 78. My immediate supervisor supports my mental health and well-being.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	13	38	0	12	8	29	0	71	29	15
2024	Legal services	46	40	7	0	0	0	7	92	0	10
2024	Administration and operations	28	34	20	7	8	2	0	64	16	25
2024	Financial management	68	13	13	0	7	0	0	80	7	10
2024	Information technology	39	31	27	3	0	0	0	70	3	30
2024	Project management	32	40	14	4	6	4	0	75	10	25
2024	Other services to the public	57	19	14	10	0	0	0	76	10	10
2024	None of the above	41	14	29	9	6	2	0	56	15	35
2022	Client contact centre	46	17	37	0	0	0	0	63	0	15
2022	Communications or public affairs	29	58	5	0	4	4	0	91	4	25
2022	Science and technology	15	33	21	23	8	0	0	47	31	15
2022	Administration and operations	40	40	16	2	0	0	2	82	2	40
2022	Human resources	49	18	10	13	0	0	9	74	15	10
2022	Financial management	45	19	22	13	0	0	0	65	13	15
2022	Information technology	26	27	28	7	6	6	0	57	14	30
2022	Project management	48	37	8	7	0	0	0	86	7	30
2022	Other services to the public	40	29	19	6	6	0	0	68	12	15
2022	None of the above	35	26	30	5	2	2	0	62	8	40
2020	Client contact centre	46	27	18	9	0	0	0	73	9	10
2020	Communications or public affairs	36	44	13	7	0	0	0	80	7	35
2020	Science and technology	38	43	9	4	5	0	0	81	9	20
2020	Administration and operations	57	30	7	4	3	0	0	87	7	60
2020	Financial management	32	41	20	0	4	4	0	76	4	20
2020	Information management	11	29	31	10	10	10	0	45	21	10
2020	Information technology	44	36	11	5	3	3	0	81	8	30
2020	Project management	42	41	12	3	2	0	0	84	5	30
2020	Other services to the public	45	20	10	5	0	20	0	82	6	20
2020	None of the above	39	37	14	6	0	4	0	79	6	45

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	23	18	20	18	21	0	0	41	39	15
2024	Legal services	31	40	7	7	15	0	0	71	22	10
2024	Administration and operations	24	43	20	3	3	7	0	72	6	25
2024	Financial management	36	45	5	0	15	0	0	80	15	10
2024	Information technology	33	39	19	8	0	0	0	73	8	30
2024	Project management	19	59	8	11	3	0	0	78	14	25
2024	Other services to the public	36	31	0	24	9	0	0	67	33	10
2024	None of the above	36	24	0	12	14	14	0	70	30	35
2022	Client contact centre	30	24	23	16	7	0	0	54	22	15
2022	Communications or public affairs	38	25	0	21	7	4	5	69	31	25
2022	Science and technology	23	39	22	9	8	0	0	62	17	15
2022	Administration and operations	36	46	8	2	6	2	0	84	8	40
2022	Human resources	58	29	0	13	0	0	0	87	13	10
2022	Financial management	39	14	0	35	6	0	6	56	44	15
2022	Information technology	29	33	19	10	9	0	0	62	19	30
2022	Project management	44	33	8	11	3	0	0	78	15	30
2022	Other services to the public	48	27	13	6	6	0	0	75	12	15
2022	None of the above	31	31	7	16	9	5	0	66	27	40
2020	Client contact centre	46	27	10	9	0	9	0	80	9	10
2020	Communications or public affairs	30	43	8	17	2	0	0	73	20	35
2020	Science and technology	29	48	9	9	5	0	0	76	14	20
2020	Administration and operations	48	32	8	4	8	0	0	80	12	60
2020	Financial management	32	45	16	4	4	0	0	77	7	20
2020	Information management	11	29	10	11	29	10	0	45	45	10
2020	Information technology	40	33	17	5	3	3	0	75	8	30
2020	Project management	39	42	2	10	4	3	0	83	14	30
2020	Other services to the public	35	31	10	15	9	0	0	66	24	20
2020	None of the above	18	45	13	16	8	0	0	63	24	45

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	36	35	8	9	12	0	71	21	15
2024	Legal services	31	55	7	7	0	0	86	7	10
2024	Administration and operations	31	36	19	3	10	0	68	13	25
2024	Financial management	49	38	5	8	0	0	87	8	10
2024	Information technology	33	52	3	12	0	0	85	12	30
2024	Project management	47	39	10	0	0	4	90	0	25
2024	Other services to the public	45	31	10	4	9	0	76	14	10
2024	None of the above	46	19	12	7	14	2	66	22	35
2022	Client contact centre	53	25	15	7	0	0	78	7	15
2022	Communications or public affairs	55	33	0	12	0	0	88	12	25
2022	Science and technology	23	46	14	9	8	0	69	17	15
2022	Administration and operations	52	39	6	0	2	0	92	2	40
2022	Human resources	68	18	0	13	0	0	87	13	10
2022	Financial management	45	19	7	22	6	0	65	28	15
2022	Information technology	33	39	12	10	6	0	72	16	30
2022	Project management	54	38	4	0	3	0	92	3	30
2022	Other services to the public	48	34	6	6	6	0	82	12	15
2022	None of the above	40	36	12	7	5	0	76	12	40
2020	Client contact centre	56	27	9	9	0	0	83	9	10
2020	Communications or public affairs	54	36	2	5	0	2	93	5	35
2020	Science and technology	42	39	9	9	0	0	81	9	20
2020	Administration and operations	54	32	3	9	3	0	85	12	60
2020	Financial management	41	47	9	0	0	4	91	0	20
2020	Information management	21	39	10	21	10	0	60	31	10
2020	Information technology	38	42	12	5	0	3	83	5	30
2020	Project management	54	34	3	10	0	0	88	10	30
2020	Other services to the public	58	16	6	15	5	0	75	19	15
2020	None of the above	52	36	4	4	0	4	92	4	45

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	11	47	13	13	16	0	57	29	15
2024	Legal services	15	56	22	7	0	0	71	7	10
2024	Administration and operations	8	39	14	16	23	0	47	39	25
2024	Financial management	13	62	15	10	0	0	75	10	10
2024	Information technology	16	51	22	11	0	0	66	11	30
2024	Project management	4	45	7	24	20	0	49	44	25
2024	Other services to the public	12	15	18	36	20	0	26	56	10
2024	None of the above	21	19	13	33	14	0	40	48	35
2022	Client contact centre	15	24	7	24	31	0	39	54	15
2022	Communications or public affairs	8	63	8	17	4	0	71	21	25
2022	Science and technology	8	16	31	38	8	0	23	46	15
2022	Administration and operations	13	44	15	18	7	3	59	26	40
2022	Human resources	19	49	32	0	0	0	68	0	10
2022	Financial management	6	58	10	20	6	0	65	26	15
2022	Information technology	17	47	19	10	6	0	65	16	30
2022	Project management	21	45	0	24	9	0	66	34	30
2022	Other services to the public	7	42	14	18	19	0	49	38	15
2022	None of the above	11	35	31	18	5	0	46	23	40
2020	Client contact centre	29	28	9	26	9	0	57	34	10
2020	Communications or public affairs	23	36	23	15	2	0	59	17	35
2020	Science and technology	28	53	14	0	5	0	81	5	20
2020	Administration and operations	27	27	27	14	5	0	54	19	60
2020	Financial management	21	39	32	4	4	0	61	7	20
2020	Information management	10	21	49	11	10	0	31	21	10
2020	Information technology	17	59	13	5	6	0	76	11	30
2020	Project management	5	62	21	10	2	0	68	12	30
2020	Other services to the public	31	50	10	5	5	0	81	9	20
2020	None of the above	11	47	17	19	6	0	58	25	45
2019	Communications or public affairs	29	27	15	23	3	3	58	27	20
2019	Administration and operations	5	17	16	38	23	0	22	62	30
2019	Financial management	0	15	0	44	42	0	15	85	10
2019	Information technology	0	36	38	22	2	2	37	25	20
2019	Project management	9	17	27	36	11	0	26	47	20
2019	None of the above	8	21	14	26	26	6	31	54	25

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2022	None of the above	11	30	29	30	0	0	0	41	30	10
2020	Administration and operations	4	30	49	18	0	0	0	34	18	15

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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year	Demographic	Yes (%)	No (%)	Total responses
2024	Communications or public affairs	6	94	15
2024	Legal services	28	72	10
2024	Administration and operations	9	91	25
2024	Financial management	0	100	10
2024	Information technology	0	100	30
2024	Project management	6	94	25
2024	Other services to the public	4	96	10
2024	None of the above	13	87	35
2022	Client contact centre	17	83	15
2022	Communications or public affairs	9	91	25
2022	Science and technology	15	85	15
2022	Administration and operations	5	95	40
2022	Human resources	0	100	10
2022	Financial management	6	94	15
2022	Information technology	3	97	30
2022	Project management	10	90	30
2022	Other services to the public	19	81	15
2022	None of the above	3	97	40
2020	Client contact centre	0	100	10
2020	Communications or public affairs	10	90	35
2020	Science and technology	5	95	20
2020	Administration and operations	7	93	60
2020	Financial management	16	84	20
2020	Information management	10	90	10
2020	Information technology	16	84	30
2020	Project management	7	93	30
2020	Other services to the public	14	86	20
2020	None of the above	8	92	45
2019	Communications or public affairs	3	97	20
2019	Administration and operations	20	80	30
2019	Financial management	0	100	10
2019	Information technology	15	85	20
2019	Project management	4	96	20
2019	None of the above	4	96	25

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	36	47	0	0	8	9	0	91	9	15
2024	Legal services	50	35	14	0	0	0	0	86	0	10
2024	Administration and operations	24	38	15	16	0	7	0	67	17	25
2024	Financial management	39	37	19	5	0	0	0	76	5	10
2024	Information technology	19	51	16	9	0	0	4	73	10	30
2024	Project management	24	47	22	4	0	3	0	73	4	25
2024	Other services to the public	30	17	39	9	4	0	0	47	14	10
2024	None of the above	31	33	13	13	0	6	4	71	15	35
2022	Client contact centre	44	31	9	16	0	0	0	75	16	15
2022	Communications or public affairs	32	51	5	4	0	4	4	90	4	25
2022	Science and technology	16	54	14	9	8	0	0	69	17	15
2022	Administration and operations	26	45	10	7	0	7	5	80	8	40
2022	Human resources	47	39	13	0	0	0	0	87	0	10
2022	Financial management	26	36	6	6	0	13	13	83	8	15
2022	Information technology	29	48	16	3	0	3	0	80	3	30
2022	Project management	56	31	7	3	3	0	0	87	7	30
2022	Other services to the public	45	40	6	0	0	0	9	93	0	15
2022	None of the above	27	51	5	2	0	7	8	92	3	40
2020	Client contact centre	27	46	10	0	0	0	17	88	0	10
2020	Communications or public affairs	48	45	5	0	0	0	2	95	0	35
2020	Science and technology	28	62	0	5	5	0	0	90	10	20
2020	Administration and operations	46	42	5	5	0	0	1	90	5	60
2020	Financial management	46	43	4	0	4	0	4	92	4	20
2020	Information management	10	51	19	10	10	0	0	61	19	10
2020	Information technology	40	37	15	0	0	0	9	84	0	30
2020	Project management	37	41	13	5	0	3	2	82	5	30
2020	Other services to the public	51	23	10	0	0	16	0	88	0	20
2020	None of the above	42	49	0	0	0	5	4	100	0	45

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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2024	Communications or public affairs	4	74	15
2024	Legal services	10	90	10
2024	Administration and operations	11	76	25
2024	Financial management	0	79	10
2024	Information technology	0	88	30
2024	Project management	3	50	25
2024	Other services to the public	0	75	10
2024	None of the above	7	54	35
2022	Client contact centre	23	62	15
2022	Communications or public affairs	8	71	25
2022	Science and technology	7	85	15
2022	Administration and operations	7	74	40
2022	Human resources	0	90	10
2022	Financial management	0	93	15
2022	Information technology	3	73	30
2022	Project management	3	73	30
2022	Other services to the public	14	66	15
2022	None of the above	17	60	40
2020	Client contact centre	55	28	10
2020	Communications or public affairs	17	50	35
2020	Science and technology	19	53	20
2020	Administration and operations	23	57	60
2020	Financial management	4	66	20
2020	Information management	11	31	10
2020	Information technology	8	70	30
2020	Project management	9	48	30
2020	Other services to the public	24	71	20
2020	None of the above	12	65	45

Question 90. Have all your pay or other compensation issues been resolved?
Survey year	Demographic	Yes (%)	No (%)	Total responses
2020	Administration and operations	30	70	10

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2020	Administration and operations	30	11	6	27	26	0	0	42	53	10

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year	Demographic	Strongly agree (%)	Somewhat agree (%)	Neither agree nor disagree (%)	Somewhat disagree (%)	Strongly disagree (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2020	Administration and operations	19	6	11	27	30	0	7	27	61	10

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year	Demographic	Not at all (%)	To a small extent (%)	To a moderate extent (%)	To a large extent (%)	To a very large extent (%)	Don't know (%)	Not applicable (%)	Positive answers (%)	Negative answers (%)	Total responses
2024	Communications or public affairs	68	0	0	0	0	0	32	100	0	15
2024	Legal services	82	11	0	0	0	0	7	89	11	10
2024	Administration and operations	62	5	2	0	0	3	28	90	10	25
2024	Financial management	48	0	0	0	0	0	52	100	0	10
2024	Information technology	56	15	0	0	0	6	23	79	21	30
2024	Project management	62	0	3	0	0	3	32	95	5	25
2024	Other services to the public	21	10	10	0	0	10	49	52	48	10
2024	None of the above	49	2	6	2	0	0	41	83	17	35
2022	Client contact centre	45	7	0	8	9	0	31			15
2022	Communications or public affairs	54	13	4	0	0	0	29			25
2022	Science and technology	40	7	0	0	7	7	39			15
2022	Administration and operations	51	5	7	2	0	5	30			40
2022	Human resources	58	20	0	0	0	0	22			10
2022	Financial management	50	6	8	0	0	0	36			15
2022	Information technology	55	14	3	0	0	6	22			30
2022	Project management	59	4	3	0	0	10	24			30
2022	Other services to the public	53	6	6	7	0	0	28			15
2022	None of the above	53	3	5	0	0	6	34			40
2020	Client contact centre	73	9	10	0	0	9	0			10
2020	Communications or public affairs	67	11	0	0	0	0	22			35
2020	Science and technology	62	4	4	0	0	5	25			20
2020	Administration and operations	66	5	3	4	0	4	18			60
2020	Financial management	47	12	17	4	0	0	20			20
2020	Information management	40	11	19	0	0	19	10			10
2020	Information technology	42	17	3	3	0	3	33			30
2020	Project management	54	10	10	0	0	0	25			30
2020	Other services to the public	71	10	0	0	0	5	15			20
2020	None of the above	51	12	2	0	0	2	33			45
2019	Communications or public affairs	66	11	0	0	0	0	24			20
2019	Administration and operations	62	12	10	0	0	5	11			30
2019	Financial management	54	6	0	0	4	0	37			10
2019	Information technology	41	14	2	0	0	0	43			20
2019	Project management	73	4	0	0	0	4	20			20
2019	None of the above	65	12	11	5	0	3	5			25

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Date modified:: 2019-03-01

2024 Public Service Employee Survey Results for National Film Board of Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

Question 1. I have the tools, technology and equipment I need to do my job.

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Question 5. I get the training I need to do my job.

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Question 7. I have support at work to balance my work and personal life.

Question 8. I get a sense of satisfaction from my work.

Question 9. I receive meaningful recognition for work well done.

Question 10. I have clear work objectives.

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Question 12. Overall, I feel valued at work.

Question 13. I am proud of the work that I do.

Question 14. I have opportunities to provide input into decisions that affect my work.

Question 15. I am encouraged to be innovative or to take initiative in my work.

Question 16. I have support at work to provide a high level of service.

Question 17. Overall, I like my job.

Question 18. I can complete my assigned workload during my regular working hours.

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Question 22. In my work unit, individuals behave in a respectful manner.

Question 23. The people I work with value my ideas and opinions.

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Question 28. I feel that my immediate supervisor supports my career goals.

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Question 31. I am satisfied with the quality of supervision I receive.

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Question 34. I have confidence in the senior management of my department or agency.

Question 35. Senior management in my department or agency makes effective and timely decisions.

Question 36. Essential information flows effectively from senior management to staff.

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Question 39. I feel that change is managed well in my department or agency.

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Question 43. My department or agency does a good job of supporting employee career development.

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Question 48. My department or agency implements activities and practices that support a diverse workforce.

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

Question 53. Overall, my department or agency treats me with respect.

Question 54. I would recommend my department or agency as a great place to work.

Question 55. I am satisfied with my department or agency.

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Question 57_1. Do you intend to leave your current position in the next two years?

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours