2024 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 53 0 6 0 0 0 94 6 15
2024 Non-shift worker 42 41 4 8 4 0 0 84 12 1725
2022 Non-shift worker 46 40 4 7 2 0 0 87 9 1445
2020 Shift worker 50 39 0 6 6 0 0 89 11 20
2020 Non-shift worker 34 48 4 11 3 0 0 82 14 1540

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 10 0 8 6 0 6 85 15 15
2024 Non-shift worker 70 14 5 5 4 0 3 86 9 1725

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 17 6 14 0 0 6 79 15 15
2024 Non-shift worker 66 15 5 6 5 0 3 84 11 1725

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 12 0 7 6 0 0 87 13 15
2024 Non-shift worker 43 29 6 13 8 0 0 73 21 1725
2022 Non-shift worker 50 31 6 8 4 0 0 82 13 1440
2020 Shift worker 50 28 6 11 6 0 0 78 17 20
2020 Non-shift worker 38 39 8 12 3 0 0 77 15 1535
2019 Shift worker 47 40 13 0 0 0 0 87 0 10
2019 Non-shift worker 43 33 5 13 5 0 0 77 18 1650

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 33 0 6 7 0 0 87 13 15
2024 Non-shift worker 42 36 9 9 4 0 0 78 13 1725
2022 Non-shift worker 45 36 7 8 4 0 0 81 12 1445
2020 Shift worker 28 28 17 22 6 0 0 56 28 20
2020 Non-shift worker 43 36 10 9 2 0 0 79 11 1535
2019 Shift worker 20 46 7 0 27 0 0 67 27 10
2019 Non-shift worker 42 36 9 9 4 0 0 78 13 1640

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 25 0 6 15 0 0 79 21 15
2024 Non-shift worker 57 29 6 5 3 0 0 86 8 1725
2022 Non-shift worker 62 28 4 4 2 0 1 90 6 1440
2020 Shift worker 44 28 11 17 0 0 0 72 17 20
2020 Non-shift worker 55 30 7 5 2 0 0 86 8 1525
2019 Shift worker 53 33 7 7 0 0 0 87 7 10
2019 Non-shift worker 61 27 5 4 3 0 0 89 7 1635

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 22 0 0 7 0 0 93 7 15
2024 Non-shift worker 59 25 6 6 4 0 0 84 10 1725
2022 Non-shift worker 63 25 5 5 3 0 0 88 8 1445
2020 Shift worker 39 39 11 11 0 0 0 78 11 20
2020 Non-shift worker 62 24 6 5 3 0 0 86 8 1535
2019 Shift worker 47 40 7 0 0 0 7 93 0 10
2019 Non-shift worker 63 25 5 4 3 0 0 89 6 1650

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 29 6 0 0 0 0 94 0 15
2024 Non-shift worker 51 32 8 5 4 0 0 83 9 1725
2022 Non-shift worker 53 33 7 5 2 0 0 86 7 1440
2020 Shift worker 44 28 11 11 6 0 0 72 17 20
2020 Non-shift worker 50 33 8 6 2 0 0 83 9 1540
2019 Shift worker 20 40 33 7 0 0 0 60 7 10
2019 Non-shift worker 53 33 7 5 3 0 0 86 7 1655

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 17 5 8 27 0 0 61 34 15
2024 Non-shift worker 43 32 11 7 6 0 0 76 14 1725
2022 Non-shift worker 43 34 10 7 5 0 0 77 13 1445
2020 Shift worker 22 28 17 28 6 0 0 50 33 20
2020 Non-shift worker 39 39 9 9 4 1 0 78 13 1540
2019 Shift worker 33 13 20 33 0 0 0 47 33 10
2019 Non-shift worker 37 37 11 9 5 0 0 74 14 1655

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 38 6 0 7 0 0 87 7 15
2024 Non-shift worker 37 41 8 8 5 0 0 78 13 1725
2022 Non-shift worker 36 42 10 9 4 0 0 78 13 1445
2020 Shift worker 33 22 17 22 6 0 0 56 28 20
2020 Non-shift worker 33 43 10 10 4 0 0 76 14 1535
2019 Shift worker 27 27 20 27 0 0 0 53 27 10
2019 Non-shift worker 32 42 11 11 4 0 0 74 15 1645

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 61 39 0 0 0 0 0 100 0 15
2024 Non-shift worker 57 31 6 4 2 0 0 88 7 1725
2022 Non-shift worker 59 30 5 4 2 0 0 89 6 1445
2020 Shift worker 44 50 0 0 6 0 0 94 6 20
2020 Non-shift worker 56 32 6 4 2 0 0 88 6 1535
2019 Shift worker 47 27 27 0 0 0 0 73 0 10
2019 Non-shift worker 56 32 6 4 2 0 0 88 6 1645

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 30 0 5 21 0 0 75 25 15
2024 Non-shift worker 47 32 9 7 5 0 0 79 12 1725
2022 Non-shift worker 47 34 8 7 3 0 0 81 10 1440
2020 Shift worker 33 28 17 11 11 0 0 61 22 20
2020 Non-shift worker 45 36 9 7 3 0 0 80 11 1540
2019 Shift worker 33 27 13 27 0 0 0 60 27 10
2019 Non-shift worker 44 35 10 7 4 0 0 79 11 1650

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 22 6 0 0 0 0 94 0 15
2024 Non-shift worker 62 26 8 2 1 0 0 88 4 1725
2022 Non-shift worker 65 25 7 2 1 0 0 90 3 1440
2020 Shift worker 47 41 6 0 6 0 0 88 6 15
2020 Non-shift worker 63 27 8 2 1 0 0 89 3 1540
2019 Shift worker 20 73 7 0 0 0 0 93 0 10
2019 Non-shift worker 64 26 7 2 1 0 0 90 3 1645

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 17 11 6 15 0 6 67 22 15
2024 Non-shift worker 49 32 9 6 4 0 0 82 9 1725
2022 Non-shift worker 51 34 6 6 3 0 0 85 8 1440
2020 Shift worker 28 28 17 11 17 0 0 56 28 20
2020 Non-shift worker 49 33 8 6 3 0 0 83 9 1530
2019 Shift worker 20 27 13 33 7 0 0 47 40 10
2019 Non-shift worker 46 35 8 7 4 0 0 81 11 1645

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 30 0 6 15 0 0 79 21 15
2024 Non-shift worker 58 27 7 5 3 0 0 85 8 1725
2022 Non-shift worker 60 28 6 3 2 0 0 88 5 1440
2020 Shift worker 22 33 17 11 11 0 6 59 24 20
2020 Non-shift worker 56 30 8 4 2 0 0 86 6 1535
2019 Shift worker 33 20 33 13 0 0 0 53 13 10
2019 Non-shift worker 52 32 7 5 3 0 0 84 8 1650

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 21 20 0 15 0 0 66 15 15
2024 Non-shift worker 50 30 9 6 4 0 0 81 10 1725
2022 Non-shift worker 52 30 9 5 3 1 0 83 8 1440
2020 Shift worker 50 28 11 6 6 0 0 78 11 20
2020 Non-shift worker 43 38 9 6 2 0 0 82 9 1535
2019 Shift worker 33 47 13 7 0 0 0 80 7 10
2019 Non-shift worker 44 36 10 7 2 0 0 80 10 1625

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 32 7 6 0 0 0 87 6 15
2024 Non-shift worker 56 30 8 5 2 0 0 85 7 1725
2022 Non-shift worker 57 30 8 3 1 0 0 87 5 1445
2020 Shift worker 56 17 17 0 11 0 0 72 11 20
2020 Non-shift worker 55 31 8 4 1 0 0 86 6 1540
2019 Shift worker 54 27 20 0 0 0 0 80 0 10
2019 Non-shift worker 57 31 7 3 2 0 0 88 5 1650

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 73 7 7 6 0 0 8 86 6 15
2024 Non-shift worker 45 30 14 6 4 0 1 76 10 1725
2022 Non-shift worker 42 32 14 6 5 0 1 75 11 1445
2020 Shift worker 61 17 17 0 0 6 0 82 0 20
2020 Non-shift worker 40 33 15 6 5 0 1 73 11 1540
2019 Shift worker 53 40 7 0 0 0 0 93 0 10
2019 Non-shift worker 44 30 15 7 3 0 0 75 10 1650

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 7 16 39 14 13 0 12 30 26 15
2024 Non-shift worker 9 23 36 20 11 1 1 31 32 1725
2022 Non-shift worker 8 21 39 20 12 0 1 32 29 1440
2020 Shift worker 17 11 39 28 6 0 0 33 28 20
2020 Non-shift worker 8 21 37 23 9 0 1 32 30 1540
2019 Shift worker 13 20 33 33 0 0 0 33 33 10
2019 Non-shift worker 8 22 36 23 9 1 0 33 30 1650

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 15 5 36 21 0 17 70 25 15
2024 Non-shift worker 11 23 31 20 12 1 1 33 35 1720
2022 Non-shift worker 10 21 34 21 12 0 1 33 32 1440
2020 Shift worker 6 17 28 33 17 0 0 50 22 20
2020 Non-shift worker 10 19 32 25 12 1 1 38 29 1540
2019 Shift worker 0 7 47 40 0 0 7 43 7 10
2019 Non-shift worker 10 22 32 20 13 1 1 34 33 1650

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 5 18 12 59 0 6 75 5 15
2024 Non-shift worker 4 10 24 34 25 1 1 61 15 1720
2022 Non-shift worker 3 9 27 33 26 0 2 60 12 1435
2020 Shift worker 6 0 22 22 50 0 0 72 6 20
2020 Non-shift worker 4 8 27 37 23 1 1 60 12 1530
2019 Shift worker 0 0 13 47 33 0 7 86 0 10
2019 Non-shift worker 3 10 27 35 24 0 1 60 13 1640

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 20 18 14 30 6 11 54 24 15
2024 Non-shift worker 16 21 23 19 18 1 2 39 38 1725
2022 Non-shift worker 14 21 27 18 18 1 2 37 36 1440
2020 Shift worker 17 22 6 22 33 0 0 56 39 20
2020 Non-shift worker 12 19 28 23 16 1 1 40 31 1540
2019 Shift worker 0 33 33 0 33 0 0 33 33 10
2019 Non-shift worker 12 21 28 20 17 1 1 38 34 1650

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 15 12 13 37 0 11 56 31 15
2024 Non-shift worker 10 17 24 23 22 2 3 47 28 1725
2022 Non-shift worker 13 20 25 20 18 2 3 40 34 1435
2020 Shift worker 6 11 11 39 22 6 6 69 19 20
2020 Non-shift worker 6 12 24 29 25 2 2 57 18 1535
2019 Shift worker 7 13 40 7 27 7 0 36 21 10
2019 Non-shift worker 9 16 26 26 20 1 2 47 26 1640

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 12 27 18 38 0 6 59 12 15
2024 Non-shift worker 11 20 32 20 14 1 2 35 32 1725
2022 Non-shift worker 12 20 34 18 13 1 1 32 33 1440
2020 Shift worker 6 17 28 22 22 0 6 47 24 20
2020 Non-shift worker 10 17 32 26 14 1 1 40 28 1535
2019 Shift worker 0 20 20 40 20 0 0 60 20 10
2019 Non-shift worker 10 19 34 22 13 1 1 36 29 1650

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 5 22 10 52 0 6 65 12 15
2024 Non-shift worker 6 12 30 28 22 0 2 51 18 1725
2022 Non-shift worker 5 10 30 33 21 0 1 55 15 1440
2020 Shift worker 0 11 39 22 28 0 0 50 11 20
2020 Non-shift worker 6 14 33 31 16 0 1 47 20 1540
2019 Shift worker 7 0 40 47 7 0 0 53 7 10
2019 Non-shift worker 10 18 32 25 14 0 1 39 28 1655
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 16 14 5 15 0 0 67 19 15
2024 Non-shift worker 36 31 11 8 5 5 4 74 14 1725
2022 Non-shift worker 42 28 10 6 4 6 5 78 11 1440
2020 Shift worker 17 28 22 6 11 6 11 53 20 20
2020 Non-shift worker 38 30 13 6 3 5 4 75 11 1540
2019 Shift worker 20 27 13 13 7 13 7 59 25 10
2019 Non-shift worker 40 30 12 8 3 4 4 75 13 1650

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 12 6 10 15 0 0 70 24 15
2024 Non-shift worker 61 24 5 6 3 0 0 85 10 1725
2022 Non-shift worker 66 22 4 4 3 1 0 89 7 1440
2020 Shift worker 56 17 22 0 6 0 0 72 6 20
2020 Non-shift worker 59 24 6 7 3 1 0 84 10 1540
2019 Shift worker 40 20 7 27 7 0 0 60 33 10
2019 Non-shift worker 59 24 7 6 3 0 0 84 9 1645

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 23 5 0 15 0 0 81 15 15
2024 Non-shift worker 65 24 4 4 2 0 0 89 7 1725
2022 Non-shift worker 70 22 3 3 1 0 0 93 4 1445
2020 Shift worker 78 17 0 0 6 0 0 94 6 20
2020 Non-shift worker 67 25 3 4 1 0 0 92 5 1525
2019 Shift worker 40 53 0 7 0 0 0 93 7 10
2019 Non-shift worker 63 28 5 4 1 0 0 90 5 1645

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 21 12 0 8 0 0 81 8 15
2024 Non-shift worker 60 29 6 3 2 0 0 89 5 1725
2022 Non-shift worker 65 27 5 2 1 1 0 92 3 1440
2020 Shift worker 44 50 0 0 6 0 0 94 6 20
2020 Non-shift worker 59 31 6 3 1 1 0 90 4 1525
2019 Shift worker 40 20 7 27 0 7 0 64 29 10
2019 Non-shift worker 59 30 6 3 1 1 0 89 4 1645

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 22 7 13 8 8 6 68 24 15
2024 Non-shift worker 51 22 9 5 4 5 4 80 10 1725
2022 Non-shift worker 58 22 6 3 3 4 4 87 7 1445

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 22 7 14 6 8 6 68 24 15
2024 Non-shift worker 50 21 10 5 5 5 5 78 11 1725
2022 Non-shift worker 57 22 7 4 2 5 4 86 6 1440
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 28 0 0 6 0 11 93 7 15
2024 Non-shift worker 69 21 5 2 1 0 1 92 3 1725
2022 Non-shift worker 70 20 5 2 1 0 1 92 3 1445
2020 Shift worker 39 33 28 0 0 0 0 72 0 20
2020 Non-shift worker 65 21 7 3 1 1 2 89 4 1540
2019 Shift worker 33 13 20 27 0 7 0 50 29 10
2019 Non-shift worker 63 21 10 2 1 1 2 87 3 1655

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 74 13 0 7 6 0 0 87 13 15
2024 Non-shift worker 52 28 8 7 4 0 0 81 11 1725
2022 Non-shift worker 52 27 10 6 4 0 0 80 11 1440
2020 Shift worker 22 44 11 11 6 6 0 71 18 20
2020 Non-shift worker 50 30 10 7 4 0 0 80 10 1540
2019 Shift worker 27 20 13 13 27 0 0 47 40 10
2019 Non-shift worker 48 29 10 7 4 0 0 78 12 1655

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 74 5 0 7 6 0 8 86 14 15
2024 Non-shift worker 66 19 7 3 3 1 1 86 7 1725
2022 Non-shift worker 67 17 7 4 3 1 1 86 7 1440
2020 Shift worker 22 33 17 17 6 6 0 59 24 20
2020 Non-shift worker 63 21 8 4 3 2 1 85 7 1540

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 6 0 12 6 0 6 81 19 15
2024 Non-shift worker 60 24 6 5 3 0 1 85 8 1725
2022 Non-shift worker 61 23 7 4 3 0 1 86 7 1440
2020 Shift worker 33 39 0 22 0 6 0 76 24 20
2020 Non-shift worker 58 26 7 6 3 0 0 84 8 1540
2019 Shift worker 7 47 13 27 7 0 0 53 33 10
2019 Non-shift worker 53 28 8 7 3 0 0 82 10 1650

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 16 6 0 0 0 21 92 0 15
2024 Non-shift worker 79 14 3 2 1 0 1 94 3 1725
2022 Non-shift worker 81 13 2 1 1 0 1 96 2 1440

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 74 0 8 5 13 0 0 74 18 15
2024 Non-shift worker 64 22 6 4 3 0 0 86 8 1725
2022 Non-shift worker 65 22 5 4 3 0 0 88 8 1440
2020 Shift worker 39 39 6 17 0 0 0 78 17 20
2020 Non-shift worker 66 20 6 5 3 0 0 87 8 1545
2019 Shift worker 33 13 13 40 0 0 0 47 40 10
2019 Non-shift worker 58 25 8 6 3 0 0 83 9 1655

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 11 8 0 8 0 6 84 8 15
2024 Non-shift worker 83 7 3 2 2 0 3 93 4 1725
2022 Non-shift worker 83 6 2 2 3 0 4 93 5 1445
2019 Shift worker 80 0 0 13 7 0 0 80 20 10
2019 Non-shift worker 79 8 4 3 3 0 3 90 5 1650
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 16 0 14 15 8 0 69 31 15
2024 Non-shift worker 41 28 11 7 5 7 0 74 13 1725
2022 Non-shift worker 43 29 11 5 3 9 0 79 9 1445
2020 Shift worker 28 22 17 0 11 22 0 64 14 20
2020 Non-shift worker 46 27 11 6 3 7 0 79 10 1540
2019 Shift worker 40 27 27 0 0 7 0 72 0 10
2019 Non-shift worker 40 29 12 9 4 6 0 74 14 1655

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 22 0 15 21 0 0 64 36 15
2024 Non-shift worker 34 30 12 11 11 2 0 65 22 1725
2022 Non-shift worker 36 32 14 10 5 3 0 70 16 1445
2020 Shift worker 28 28 17 11 6 11 0 63 19 20
2020 Non-shift worker 40 32 13 8 4 2 0 74 13 1540
2019 Shift worker 33 27 20 20 0 0 0 60 20 10
2019 Non-shift worker 34 32 14 11 6 2 0 67 18 1650

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 10 8 18 22 5 0 49 42 15
2024 Non-shift worker 24 28 14 16 13 5 0 55 30 1725
2022 Non-shift worker 24 32 16 15 7 6 0 59 23 1440
2020 Shift worker 17 22 22 11 6 22 0 50 21 20
2020 Non-shift worker 28 33 16 14 6 4 0 63 21 1540
2019 Shift worker 27 20 40 7 7 0 0 47 13 10
2019 Non-shift worker 22 33 18 15 8 4 0 56 25 1650

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 11 8 19 21 5 0 51 41 15
2024 Non-shift worker 22 29 15 17 14 2 0 52 32 1725
2022 Non-shift worker 24 32 15 16 10 3 0 58 26 1445
2020 Shift worker 22 44 11 6 11 6 0 71 18 20
2020 Non-shift worker 26 35 13 15 9 2 0 62 25 1545
2019 Shift worker 27 33 0 27 7 7 0 64 36 10
2019 Non-shift worker 18 31 17 20 11 2 0 50 32 1655

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 20 34 6 0 0 0 60 6 15
2024 Non-shift worker 40 31 15 5 2 6 1 77 7 1725
2022 Non-shift worker 35 32 18 5 2 7 2 73 8 1445
2020 Shift worker 22 33 17 17 0 11 0 63 19 20
2020 Non-shift worker 38 28 15 6 3 8 2 74 10 1540
2019 Shift worker 27 27 13 7 13 13 0 62 23 10
2019 Non-shift worker 35 26 17 8 3 9 2 68 12 1655
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 37 6 13 0 0 0 81 13 15
2024 Non-shift worker 37 42 9 8 4 0 0 79 12 1725
2022 Non-shift worker 40 41 9 7 3 0 0 81 10 1440
2020 Shift worker 28 56 6 6 0 6 0 88 6 20
2020 Non-shift worker 44 40 8 6 2 0 0 84 8 1540
2019 Shift worker 33 20 7 33 7 0 0 53 40 10
2019 Non-shift worker 40 39 10 8 3 0 0 79 10 1655

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 19 15 12 6 0 11 62 20 15
2024 Non-shift worker 19 35 17 18 9 2 0 55 28 1725
2022 Non-shift worker 21 38 16 15 7 2 0 61 23 1445
2020 Shift worker 22 28 28 6 6 11 0 56 13 20
2020 Non-shift worker 27 39 15 13 5 1 0 67 18 1540
2019 Shift worker 27 33 20 13 7 0 0 60 20 10
2019 Non-shift worker 20 36 18 17 7 1 0 57 25 1645

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 7 7 5 21 0 6 66 27 15
2024 Non-shift worker 50 30 8 5 4 2 1 82 9 1725
2022 Non-shift worker 52 31 9 4 2 1 1 85 6 1440
2020 Shift worker 33 39 11 0 6 11 0 81 6 20
2020 Non-shift worker 54 31 8 4 2 1 1 87 5 1545
2019 Shift worker 40 47 7 7 0 0 0 87 7 10
2019 Non-shift worker 57 28 8 4 2 1 0 87 6 1650

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 19 8 0 13 0 0 79 13 15
2024 Non-shift worker 50 32 10 3 3 1 0 84 6 1725
2022 Non-shift worker 56 31 8 2 2 1 0 88 4 1440
2020 Shift worker 50 39 0 0 6 6 0 94 6 20
2020 Non-shift worker 56 31 9 3 1 1 0 87 4 1540
2019 Shift worker 40 47 7 7 0 0 0 87 7 10
2019 Non-shift worker 55 29 10 4 2 0 0 84 6 1655

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 15 28 5 15 5 6 47 22 15
2024 Non-shift worker 32 24 13 10 8 9 3 64 21 1725
2022 Non-shift worker 34 26 13 10 7 8 2 67 19 1445
2020 Shift worker 22 28 17 6 11 17 0 60 20 20
2020 Non-shift worker 34 25 14 10 6 9 2 66 18 1535
2019 Shift worker 27 27 20 13 0 13 0 62 15 10
2019 Non-shift worker 31 23 15 12 9 8 2 60 24 1655

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 18 8 15 6 0 0 72 21 15
2024 Non-shift worker 39 32 11 11 6 1 0 72 17 1725
2022 Non-shift worker 37 36 10 10 5 1 0 74 15 1445
2020 Shift worker 22 33 22 6 17 0 0 56 22 20
2020 Non-shift worker 39 35 11 9 5 1 0 75 14 1535
2019 Shift worker 20 40 27 0 7 7 0 64 7 10
2019 Non-shift worker 35 33 12 12 6 1 0 69 19 1650

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 0 13 0 5 0 11 80 20 15
2024 Non-shift worker 53 25 9 4 3 1 4 56 44 1725
2022 Non-shift worker 56 22 9 4 3 1 4 1445
2020 Shift worker 67 33 0 0 0 0 0 20
2020 Non-shift worker 59 23 9 3 3 0 2 1545
2019 Shift worker 67 7 27 0 0 0 0 10
2019 Non-shift worker 63 21 8 2 1 0 3 1655

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 17 0 0 0 0 24 78 22 15
2024 Non-shift worker 66 9 4 2 3 2 14 79 21 1725

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 0 0 13 15 0 6 71 29 15
2024 Non-shift worker 73 9 5 2 2 4 6 80 20 1725
2022 Non-shift worker 79 7 3 2 2 3 5 1445
2020 Shift worker 89 0 0 0 0 11 0 20
2020 Non-shift worker 82 6 4 1 2 2 3 1540
2019 Shift worker 87 0 7 0 0 7 0 10
2019 Non-shift worker 82 6 4 1 1 2 3 1645

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 7 0 13 0 0 21 75 25 15
2024 Non-shift worker 79 5 2 0 1 2 11 90 10 1725

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 0 7 7 6 0 21 75 25 15
2024 Non-shift worker 72 9 4 2 3 2 9 80 20 1725

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 37 36 0 8 12 8 0 79 21 15
2024 Non-shift worker 36 35 8 10 9 1 2 73 19 1725
2022 Non-shift worker 38 32 7 11 9 1 2 73 20 1445
2020 Shift worker 17 39 17 11 17 0 0 56 28 20
2020 Non-shift worker 36 31 12 10 8 1 2 69 18 1540
2019 Shift worker 7 47 27 7 7 7 0 57 14 10
2019 Non-shift worker 35 30 12 10 10 1 2 67 20 1650

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 23 14 8 7 5 0 70 15 15
2024 Non-shift worker 41 39 9 6 3 1 0 81 10 1720
2022 Non-shift worker 44 39 9 4 2 1 0 84 6 1445
2020 Shift worker 22 50 11 17 0 0 0 72 17 20
2020 Non-shift worker 40 41 9 5 2 2 0 83 7 1540
2019 Shift worker 33 20 27 20 0 0 0 53 20 10
2019 Non-shift worker 36 44 11 5 2 1 0 81 8 1655

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 31 6 8 7 5 0 78 15 15
2024 Non-shift worker 51 32 8 5 3 1 0 84 8 1725
2022 Non-shift worker 56 33 6 2 2 1 0 90 5 1445
2020 Shift worker 39 44 0 6 0 11 0 94 6 20
2020 Non-shift worker 55 32 7 4 2 1 0 88 5 1530
2019 Shift worker 53 40 0 7 0 0 0 93 7 10
2019 Non-shift worker 54 32 8 3 2 0 0 87 5 1645

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 31 6 0 0 0 0 94 0 15
2024 Non-shift worker 56 27 7 4 2 3 1 87 6 1725
2022 Non-shift worker 49 34 7 3 2 3 1 87 5 1440
2020 Shift worker 39 33 17 6 0 6 0 76 6 20
2020 Non-shift worker 56 27 8 3 1 3 1 87 4 1535
2019 Shift worker 53 27 20 0 0 0 0 80 0 10
2019 Non-shift worker 64 25 6 2 1 2 0 91 3 1650

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 14 28 6 8 5 0 56 15 15
2024 Non-shift worker 47 28 11 2 2 8 2 83 4 1725
2022 Non-shift worker 43 28 15 2 1 10 1 79 4 1440
2020 Shift worker 39 17 22 11 0 11 0 63 13 20
2020 Non-shift worker 46 26 13 4 2 8 1 79 7 1545

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 12 15 13 8 0 0 65 21 15
2024 Non-shift worker 54 24 7 4 5 4 3 83 9 1725
2022 Non-shift worker 55 28 5 3 3 4 3 89 6 1445
2020 Shift worker 33 33 11 6 0 11 6 80 7 20
2020 Non-shift worker 59 24 6 4 2 3 2 87 6 1540

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 6 19 19 0 25 13 18 37 36 15
2024 Non-shift worker 4 5 9 6 46 6 23 74 13 1725
2022 Non-shift worker 3 3 9 5 52 5 23 79 9 1440

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 30 5 19 6 8 21 12 51 20 15
2024 Non-shift worker 15 15 19 5 7 32 6 50 20 1725
2022 Non-shift worker 16 16 17 3 4 40 4 57 13 1445

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 23 8 0 21 0 0 71 21 15
2024 Non-shift worker 58 30 4 4 3 0 0 89 7 1725
2022 Non-shift worker 66 25 4 3 2 0 0 91 4 1445
2020 Shift worker 67 17 6 6 0 6 0 88 6 20
2020 Non-shift worker 67 24 4 3 1 0 0 92 4 1540
2019 Shift worker 53 40 7 0 0 0 0 93 0 10
2019 Non-shift worker 65 25 6 3 2 0 0 90 5 1650

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 12 8 6 15 0 0 71 21 15
2024 Non-shift worker 59 25 8 4 3 0 0 85 7 1725
2022 Non-shift worker 62 26 7 4 2 0 0 88 6 1440
2020 Shift worker 72 0 22 0 6 0 0 72 6 20
2020 Non-shift worker 65 23 6 3 1 0 0 89 5 1535
2019 Shift worker 60 7 20 13 0 0 0 67 13 10
2019 Non-shift worker 64 22 7 4 3 0 0 87 7 1650

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 12 8 8 13 0 0 71 21 15
2024 Non-shift worker 53 29 7 7 3 0 0 83 10 1725
2022 Non-shift worker 56 30 7 5 2 0 0 86 7 1445
2020 Shift worker 47 24 12 6 12 0 0 71 18 15
2020 Non-shift worker 61 27 6 4 2 0 0 88 6 1525
2019 Shift worker 47 20 13 20 0 0 0 67 20 10
2019 Non-shift worker 60 26 6 5 2 0 0 86 7 1650
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 7 14 0 15 0 0 71 15 15
2024 Non-shift worker 57 23 9 4 4 2 0 82 8 1725
2022 Non-shift worker 56 21 9 8 3 2 0 80 11 1445
2020 Shift worker 50 17 11 6 6 6 6 75 13 20
2020 Non-shift worker 61 21 9 5 3 1 0 83 8 1540
2019 Shift worker 47 0 20 7 20 7 0 50 29 10
2019 Non-shift worker 59 21 10 6 3 1 0 81 9 1655

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 21 46 33 15
2024 Non-shift worker 34 40 25 1725
2022 Non-shift worker 36 38 27 1445
2020 Shift worker 17 50 33 20
2020 Non-shift worker 25 44 31 1545
2019 Shift worker 27 7 67 10
2019 Non-shift worker 25 43 32 1660

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Non-shift worker 12 62 8 8 5 5 595
2022 Non-shift worker 11 61 10 8 3 7 515
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 1725
2022 Non-shift worker 8 92 1445
2020 Shift worker 0 100 15
2020 Non-shift worker 6 94 1540
2019 Shift worker 0 100 10
2019 Non-shift worker 8 92 1655

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 52 48 170
2022 Non-shift worker 47 53 115
2020 Non-shift worker 46 54 100
2019 Non-shift worker 49 51 145

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 170
2022 Non-shift worker 55 45 115
2020 Non-shift worker 58 42 100
2019 Non-shift worker 58 42 145

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 170
2022 Non-shift worker 6 94 115
2020 Non-shift worker 10 90 100
2019 Non-shift worker 5 95 145

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 170
2022 Non-shift worker 0 100 115
2020 Non-shift worker 0 100 100
2019 Non-shift worker 0 100 145

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 170
2022 Non-shift worker 4 96 115
2019 Non-shift worker 5 95 145

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 170
2022 Non-shift worker 3 97 115
2019 Non-shift worker 0 100 145

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 170
2022 Non-shift worker 10 90 115
2019 Non-shift worker 6 94 145

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 170
2022 Non-shift worker 23 77 115
2020 Non-shift worker 39 61 100
2019 Non-shift worker 33 67 145

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 29 71 170
2022 Non-shift worker 29 71 115
2020 Non-shift worker 41 59 100
2019 Non-shift worker 34 66 145

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 49 51 170
2022 Non-shift worker 41 59 115
2020 Non-shift worker 45 55 100
2019 Non-shift worker 48 52 145

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 37 63 170
2022 Non-shift worker 33 67 115
2020 Non-shift worker 33 67 100
2019 Non-shift worker 44 56 145

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 37 63 170
2022 Non-shift worker 25 75 115
2020 Non-shift worker 38 62 100
2019 Non-shift worker 34 66 145

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 53 47 170
2022 Non-shift worker 47 53 115
2020 Non-shift worker 52 48 100
2019 Non-shift worker 49 51 145

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 170
2022 Non-shift worker 24 76 115
2020 Non-shift worker 38 62 100
2019 Non-shift worker 35 65 145

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 115
2020 Non-shift worker 0 100 100
2019 Non-shift worker 0 100 145

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 170
2022 Non-shift worker 7 93 115
2020 Non-shift worker 8 92 100
2019 Non-shift worker 10 90 145

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 170
2022 Non-shift worker 5 95 115
2020 Non-shift worker 13 87 100
2019 Non-shift worker 9 91 145

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 50 50 170
2022 Non-shift worker 51 49 115
2020 Non-shift worker 49 51 100
2019 Non-shift worker 47 53 145

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 170
2022 Non-shift worker 10 90 115
2020 Non-shift worker 17 83 100
2019 Non-shift worker 22 78 145

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 170
2022 Non-shift worker 26 74 115
2020 Non-shift worker 12 88 100
2019 Non-shift worker 10 90 145

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 57 43 170
2022 Non-shift worker 54 46 115
2020 Non-shift worker 55 45 100
2019 Non-shift worker 62 38 145

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 170
2022 Non-shift worker 22 78 115
2020 Non-shift worker 27 73 100
2019 Non-shift worker 29 71 145

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 17 83 170
2022 Non-shift worker 10 90 115
2020 Non-shift worker 12 88 100
2019 Non-shift worker 11 89 145

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 170
2022 Non-shift worker 10 90 115
2020 Non-shift worker 13 87 100
2019 Non-shift worker 15 85 145

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 18 82 170
2022 Non-shift worker 8 92 115
2020 Non-shift worker 10 90 100
2019 Non-shift worker 9 91 145

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 170
2022 Non-shift worker 10 90 115
2020 Non-shift worker 5 95 100

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 170
2022 Non-shift worker 9 91 115
2020 Non-shift worker 16 84 100
2019 Non-shift worker 15 85 145

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 170
2022 Non-shift worker 15 85 115
2020 Non-shift worker 16 84 100
2019 Non-shift worker 10 90 145

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 28 72 170
2022 Non-shift worker 27 73 115
2020 Non-shift worker 21 79 100
2019 Non-shift worker 25 75 145

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 150
2022 Non-shift worker 12 88 105
2020 Non-shift worker 9 91 95

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 150
2022 Non-shift worker 33 67 105
2020 Non-shift worker 23 77 95

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 150
2022 Non-shift worker 7 93 105
2020 Non-shift worker 8 92 95

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 150
2022 Non-shift worker 3 97 105
2020 Non-shift worker 7 93 95

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 150
2022 Non-shift worker 17 83 105
2020 Non-shift worker 8 92 95

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 150
2022 Non-shift worker 13 87 105
2020 Non-shift worker 8 92 95

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 150
2022 Non-shift worker 15 85 105
2020 Non-shift worker 21 79 95

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 150
2022 Non-shift worker 9 91 105
2020 Non-shift worker 12 88 95

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 150
2022 Non-shift worker 18 82 105
2020 Non-shift worker 18 82 95

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 36 64 150
2022 Non-shift worker 22 78 105
2020 Non-shift worker 33 67 95

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 150
2022 Non-shift worker 4 96 105
2020 Non-shift worker 12 88 95

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 150
2022 Non-shift worker 34 66 105
2020 Non-shift worker 54 46 95

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 105

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 61 39 150
2022 Non-shift worker 48 52 105
2020 Non-shift worker 64 36 95

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 150
2022 Non-shift worker 15 85 105
2020 Non-shift worker 9 91 95

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 17 15 11 8 5 33 10 56 24 1720
2022 Non-shift worker 19 17 9 7 5 35 8 63 21 1445
2020 Shift worker 11 17 11 0 6 56 0 63 13 20
2020 Non-shift worker 24 15 13 6 4 31 8 63 15 1540
2019 Shift worker 20 20 13 0 0 33 13 75 0 10
2019 Non-shift worker 24 15 15 7 5 26 8 60 18 1655

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 39 29 0 0 21 12 0 76 24 15
2024 Non-shift worker 41 30 11 6 3 8 1 78 10 1725
2022 Non-shift worker 43 32 9 5 2 9 1 82 8 1445
2020 Shift worker 28 33 11 0 6 22 0 79 7 20
2020 Non-shift worker 43 30 12 4 3 8 1 79 7 1540
2019 Shift worker 40 20 20 0 0 13 7 75 0 10
2019 Non-shift worker 45 27 13 4 3 6 1 78 8 1650
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 1725
2022 Non-shift worker 6 94 1445
2020 Shift worker 0 100 15
2020 Non-shift worker 5 95 1540
2019 Shift worker 0 100 10
2019 Non-shift worker 4 96 1655

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 34 66 130
2022 Non-shift worker 36 64 85
2020 Non-shift worker 37 63 75
2019 Non-shift worker 41 59 75

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 70 30 130
2022 Non-shift worker 76 24 85
2020 Non-shift worker 83 17 75
2019 Non-shift worker 75 25 75

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 3 97 130
2022 Non-shift worker 0 100 85
2019 Non-shift worker 0 100 75

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 130
2022 Non-shift worker 0 100 85
2020 Non-shift worker 0 100 75
2019 Non-shift worker 0 100 75

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 130
2022 Non-shift worker 4 96 85

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 85
2020 Non-shift worker 0 100 75

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 130
2022 Non-shift worker 11 89 85
2020 Non-shift worker 9 91 75
2019 Non-shift worker 13 87 75

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 35 65 130
2022 Non-shift worker 23 77 85
2020 Non-shift worker 22 78 75
2019 Non-shift worker 10 90 75

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 130
2022 Non-shift worker 19 81 85
2020 Non-shift worker 25 75 75
2019 Non-shift worker 14 86 75

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 130
2022 Non-shift worker 17 83 85
2020 Non-shift worker 12 88 75

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 130
2022 Non-shift worker 4 96 85
2019 Non-shift worker 0 100 75

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 33 67 130
2022 Non-shift worker 36 64 85
2020 Non-shift worker 27 73 75
2019 Non-shift worker 30 70 75

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 42 58 130
2022 Non-shift worker 28 72 85
2020 Non-shift worker 48 52 75
2019 Non-shift worker 41 59 75

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 130
2022 Non-shift worker 4 96 85

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 130
2022 Non-shift worker 6 94 85

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 6 94 130
2022 Non-shift worker 1 99 85
2019 Non-shift worker 6 94 75

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 130
2022 Non-shift worker 8 92 85
2020 Non-shift worker 15 85 75
2019 Non-shift worker 10 90 75

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 85

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 130
2022 Non-shift worker 13 87 85
2020 Non-shift worker 11 89 75
2019 Non-shift worker 15 85 75

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 130
2022 Non-shift worker 0 100 85
2020 Non-shift worker 0 100 75
2019 Non-shift worker 0 100 75

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 135
2022 Non-shift worker 32 68 85
2020 Non-shift worker 39 61 75
2019 Non-shift worker 35 65 75

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 135
2022 Non-shift worker 14 86 85
2020 Non-shift worker 25 75 75
2019 Non-shift worker 15 85 75

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 135
2022 Non-shift worker 5 95 85
2020 Non-shift worker 10 90 75
2019 Non-shift worker 9 91 75

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 135
2022 Non-shift worker 7 93 85
2020 Non-shift worker 14 86 75
2019 Non-shift worker 11 89 75

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 4 96 135
2022 Non-shift worker 7 93 85
2020 Non-shift worker 9 91 75

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 85

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 7 93 135
2022 Non-shift worker 7 93 85
2020 Non-shift worker 12 88 75

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 135
2022 Non-shift worker 12 88 85
2020 Non-shift worker 9 91 75
2019 Non-shift worker 7 93 75

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 52 48 135
2022 Non-shift worker 51 49 85
2020 Non-shift worker 43 57 75
2019 Non-shift worker 50 50 75

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 80

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 130
2022 Non-shift worker 21 79 80

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 7 93 80

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 80

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 130
2022 Non-shift worker 4 96 80

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 80

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 130
2022 Non-shift worker 21 79 80

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 130
2022 Non-shift worker 8 92 80

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 130
2022 Non-shift worker 11 89 80

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 33 67 130
2022 Non-shift worker 20 80 80

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 130
2022 Non-shift worker 9 91 80

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 50 50 130
2022 Non-shift worker 41 59 80

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 80

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 70 30 130
2022 Non-shift worker 60 40 80

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 130
2022 Non-shift worker 12 88 80

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 20 15 13 5 4 35 7 62 15 1725
2022 Non-shift worker 21 17 11 3 3 39 6 70 11 1440
2020 Shift worker 11 17 28 0 6 39 0 45 9 20
2020 Non-shift worker 25 15 14 3 2 35 6 68 8 1540
2019 Shift worker 27 20 20 0 0 20 13 70 0 10
2019 Non-shift worker 26 14 17 4 2 30 7 64 9 1655

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 29 0 8 13 0 0 79 21 15
2024 Non-shift worker 43 30 9 5 3 8 2 80 9 1725
2022 Non-shift worker 44 32 10 3 2 9 1 84 5 1440
2020 Shift worker 33 33 6 0 6 22 0 86 7 20
2020 Non-shift worker 45 29 12 3 2 9 1 81 5 1540
2019 Shift worker 40 27 13 0 0 13 7 83 0 10
2019 Non-shift worker 49 25 12 4 2 7 1 81 6 1655

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Non-shift worker 0 0 21 11 28 40 0 0 66 20
2020 Non-shift worker 0 0 13 19 56 13 0 0 86 15
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 26 12 14 0 0 0 49 51 15
2024 Non-shift worker 48 28 12 5 5 0 1 48 52 1720
2022 Non-shift worker 39 30 15 7 8 0 1 1435
2020 Shift worker 39 22 11 17 11 0 0 20
2020 Non-shift worker 44 27 14 8 7 0 0 1540
2019 Shift worker 20 33 20 20 7 0 0 10
2019 Non-shift worker 30 28 19 10 11 0 1 1655

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 19 19 0 6 0 6 54 46 15
2024 Non-shift worker 26 31 22 11 8 0 0 26 74 1715
2022 Non-shift worker 24 32 23 11 9 0 1 1440
2020 Shift worker 22 50 11 0 17 0 0 20
2020 Non-shift worker 28 28 23 12 8 0 0 1540
2019 Shift worker 33 40 27 0 0 0 0 10
2019 Non-shift worker 28 33 21 12 6 0 0 1650

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 5 11 6 0 0 6 77 23 15
2024 Non-shift worker 40 30 16 8 5 0 1 41 59 1720
2022 Non-shift worker 40 33 14 7 4 0 2 1440
2020 Shift worker 50 22 11 11 6 0 0 20
2020 Non-shift worker 43 29 16 7 4 0 1 1535
2019 Shift worker 47 20 20 7 0 0 7 10
2019 Non-shift worker 43 30 17 6 3 0 1 1640

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 34 20 14 12 14 0 6 36 64 15
2024 Non-shift worker 21 24 21 16 17 0 1 21 79 1720
2022 Non-shift worker 19 23 23 17 17 0 1 1440
2020 Shift worker 33 17 28 17 6 0 0 20
2020 Non-shift worker 25 25 23 14 11 0 1 1530
2019 Shift worker 27 20 53 0 0 0 0 10
2019 Non-shift worker 22 26 23 16 12 0 1 1645

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 0 8 19 0 0 6 72 28 15
2024 Non-shift worker 61 20 9 3 3 0 4 63 37 1720
2022 Non-shift worker 58 22 9 4 3 0 4 1440
2020 Shift worker 61 17 0 17 6 0 0 20
2020 Non-shift worker 57 22 11 5 3 0 2 1530
2019 Shift worker 53 27 13 7 0 0 0 10
2019 Non-shift worker 61 22 8 3 2 0 3 1645

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 36 11 5 0 0 6 45 55 15
2024 Non-shift worker 38 30 17 8 7 0 0 38 62 1720
2022 Non-shift worker 41 29 15 7 7 0 1 1435
2020 Shift worker 44 22 17 11 6 0 0 20
2020 Non-shift worker 37 28 19 10 7 0 0 1540
2019 Shift worker 47 27 20 7 0 0 0 10
2019 Non-shift worker 46 29 14 7 4 0 0 1650

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 45 19 17 6 6 0 6 48 52 15
2024 Non-shift worker 38 33 16 7 5 0 1 39 61 1725
2022 Non-shift worker 41 32 15 6 5 0 1 1435
2020 Shift worker 28 56 6 0 11 0 0 20
2020 Non-shift worker 39 32 17 8 4 0 0 1540
2019 Shift worker 33 33 7 20 7 0 0 10
2019 Non-shift worker 38 34 17 6 4 0 0 1655

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 22 18 6 7 0 6 43 57 15
2024 Non-shift worker 27 33 21 10 9 0 1 27 73 1720
2022 Non-shift worker 25 37 21 11 6 0 1 1440
2020 Shift worker 33 28 17 17 6 0 0 20
2020 Non-shift worker 31 33 20 11 5 0 0 1540
2019 Shift worker 20 40 7 27 7 0 0 10
2019 Non-shift worker 27 37 22 9 4 0 0 1655

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 20 0 5 19 0 6 53 47 15
2024 Non-shift worker 33 33 17 9 8 0 0 33 67 1725
2022 Non-shift worker 34 31 18 9 7 0 1 1440
2020 Shift worker 28 28 28 6 11 0 0 20
2020 Non-shift worker 35 31 18 10 5 0 0 1540
2019 Shift worker 33 20 13 13 20 0 0 10
2019 Non-shift worker 32 32 20 10 5 0 0 1655

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 5 6 12 13 0 6 61 39 15
2024 Non-shift worker 52 24 12 6 5 0 0 53 47 1720
2022 Non-shift worker 52 25 12 6 4 0 1 1435
2020 Shift worker 28 39 17 11 6 0 0 20
2020 Non-shift worker 52 26 12 6 4 0 0 1535
2019 Shift worker 33 33 13 0 20 0 0 10
2019 Non-shift worker 50 26 11 7 4 0 0 1650

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 18 5 14 7 0 6 54 46 15
2024 Non-shift worker 58 22 11 4 4 0 1 59 41 1725
2022 Non-shift worker 53 28 10 4 3 0 1 1440
2020 Shift worker 39 22 28 6 6 0 0 20
2020 Non-shift worker 28 33 22 11 6 0 0 1540

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 15 5 12 7 0 6 59 41 15
2024 Non-shift worker 42 28 18 7 5 0 1 42 58 1725
2022 Non-shift worker 37 31 19 7 5 0 1 1440
2020 Shift worker 28 39 28 0 6 0 0 20
2020 Non-shift worker 36 34 18 9 3 0 0 1540
2019 Shift worker 67 13 7 13 0 0 0 10
2019 Non-shift worker 38 34 17 8 2 0 1 1645

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 5 6 0 7 0 11 80 20 15
2024 Non-shift worker 53 18 13 7 8 0 1 54 46 1720
2022 Non-shift worker 58 22 10 4 4 0 2 1435
2020 Shift worker 41 47 0 0 12 0 0 15
2020 Non-shift worker 50 27 14 5 3 0 1 1530
2019 Shift worker 93 7 0 0 0 0 0 10
2019 Non-shift worker 58 21 11 6 4 0 1 1645

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 18 0 11 7 0 6 62 38 15
2024 Non-shift worker 51 30 11 3 4 0 1 51 49 1725
2022 Non-shift worker 51 31 11 4 2 0 1 1440
2020 Shift worker 39 44 11 6 0 0 0 20
2020 Non-shift worker 35 34 18 8 4 0 0 1525

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 76 0 0 0 13 0 10 85 15 15
2024 Non-shift worker 80 7 2 1 2 0 9 87 13 1720

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 0 0 13 7 0 10 78 22 15
2024 Non-shift worker 73 10 5 2 3 1 7 78 22 1720

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 5 0 7 15 0 6 72 28 15
2024 Non-shift worker 76 9 4 2 3 1 5 81 19 1720
2022 Non-shift worker 79 8 4 1 2 1 4 1435
2020 Shift worker 83 11 0 0 0 6 0 20
2020 Non-shift worker 84 7 3 1 2 0 2 1535
2019 Shift worker 93 0 7 0 0 0 0 10
2019 Non-shift worker 79 10 5 2 1 0 2 1650

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 78 5 5 7 0 0 6 82 18 15
2024 Non-shift worker 69 19 7 2 2 0 2 70 30 1725
2022 Non-shift worker 71 19 4 2 1 0 2 1440
2020 Shift worker 78 11 11 0 0 0 0 20
2020 Non-shift worker 74 17 5 1 1 0 1 1530
2019 Shift worker 53 13 33 0 0 0 0 10
2019 Non-shift worker 66 24 6 2 1 0 1 1655

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 19 11 0 15 0 6 53 47 15
2024 Non-shift worker 70 16 6 3 4 0 1 71 29 1720
2022 Non-shift worker 73 14 5 3 3 0 2 1440
2020 Shift worker 50 33 6 0 6 6 0 20
2020 Non-shift worker 73 13 7 3 2 0 1 1535
2019 Shift worker 47 20 27 7 0 0 0 10
2019 Non-shift worker 66 17 9 5 2 0 1 1645

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 0 0 0 0 0 50 100 0 15
2024 Non-shift worker 67 10 4 1 1 0 17 82 18 1725
2022 Non-shift worker 68 10 3 1 1 0 17 1435
2020 Shift worker 71 6 0 0 0 0 24 15
2020 Non-shift worker 69 10 3 1 1 0 16 1535
2019 Shift worker 60 0 0 0 0 0 40 10
2019 Non-shift worker 65 11 4 1 0 0 19 1635

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 77 10 0 0 0 0 13 89 11 15
2024 Non-shift worker 76 13 3 1 1 0 5 80 20 1720
2022 Non-shift worker 79 11 3 1 1 0 4 1430
2020 Shift worker 78 11 0 0 11 0 0 20
2020 Non-shift worker 79 12 4 1 0 0 4 1535
2019 Shift worker 87 7 7 0 0 0 0 10
2019 Non-shift worker 78 12 4 1 0 0 5 1645

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 20 12 0 0 0 11 64 36 15
2024 Non-shift worker 81 9 4 2 2 0 2 83 17 1725
2022 Non-shift worker 86 6 2 1 1 0 3 1440
2020 Shift worker 83 17 0 0 0 0 0 20
2020 Non-shift worker 85 9 3 1 1 0 1 1540
2019 Shift worker 100 0 0 0 0 0 0 10
2019 Non-shift worker 86 7 3 1 1 0 1 1650

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 25 8 0 5 0 13 57 43 15
2024 Non-shift worker 60 24 9 3 1 1 2 61 39 1725
2022 Non-shift worker 61 23 9 3 2 0 2 1440
2020 Shift worker 50 39 6 0 0 6 0 20
2020 Non-shift worker 57 23 12 4 2 0 1 1540
2019 Shift worker 93 7 0 0 0 0 0 10
2019 Non-shift worker 63 25 7 2 1 0 1 1650

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 10 24 33 14 7 0 12 39 24 15
2024 Non-shift worker 13 37 36 10 5 0 0 50 14 1725
2022 Non-shift worker 13 40 34 10 3 0 0 53 13 1445
2020 Shift worker 11 50 28 6 6 0 0 61 11 20
2020 Non-shift worker 18 35 32 11 3 0 0 54 15 1540
2019 Shift worker 40 7 47 7 0 0 0 47 7 10
2019 Non-shift worker 22 38 30 8 1 0 0 61 9 1655

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 13 8 34 8 32 0 6 42 22 15
2024 Non-shift worker 9 17 39 23 12 0 0 35 27 1720
2022 Non-shift worker 7 17 38 24 14 0 0 38 24 1440
2020 Shift worker 11 0 50 28 11 0 0 39 11 20
2020 Non-shift worker 8 18 35 26 13 0 0 39 26 1540
2019 Shift worker 0 27 20 7 47 0 0 53 27 10
2019 Non-shift worker 6 15 36 27 16 0 0 43 21 1650

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 32 8 11 7 0 0 74 18 15
2024 Non-shift worker 36 38 12 7 3 3 0 77 10 1725
2022 Non-shift worker 40 40 10 6 3 2 0 82 9 1445
2020 Shift worker 44 28 17 6 6 0 0 72 11 20
2020 Non-shift worker 52 34 8 4 1 2 0 87 5 1540
2019 Shift worker 20 47 7 7 0 13 7 83 8 10
2019 Non-shift worker 42 37 12 5 2 2 0 81 7 1655

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 28 22 31 0 19 15
2024 Non-shift worker 16 32 33 15 4 1725
2022 Non-shift worker 16 34 32 15 3 1445

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 63 13 5 6 7 0 6 81 14 15
2024 Non-shift worker 68 21 5 2 1 2 1 91 4 1725
2022 Non-shift worker 69 19 5 2 1 2 1 91 4 1440
2020 Shift worker 50 22 11 11 0 6 0 76 12 20
2020 Non-shift worker 63 21 8 2 2 3 0 87 5 1535

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 53 15 13 0 13 0 6 72 14 15
2024 Non-shift worker 56 22 7 8 6 1 0 79 13 1725
2022 Non-shift worker 58 22 7 7 5 1 0 82 12 1445
2020 Shift worker 33 33 11 11 6 0 6 71 18 20
2020 Non-shift worker 51 27 8 9 5 1 0 78 14 1535

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 9 13 0 13 0 0 74 13 15
2024 Non-shift worker 68 21 5 3 2 1 0 90 6 1725
2022 Non-shift worker 70 20 4 3 2 1 0 91 5 1445
2020 Shift worker 50 28 11 11 0 0 0 78 11 20
2020 Non-shift worker 65 23 6 4 2 1 0 88 7 1535

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 10 8 6 15 0 0 72 21 15
2024 Non-shift worker 36 38 11 9 5 1 0 75 14 1725
2022 Non-shift worker 39 40 9 7 3 1 0 80 11 1445
2020 Shift worker 35 35 12 6 6 6 0 75 13 15
2020 Non-shift worker 46 32 12 6 3 1 0 79 9 1540
2019 Shift worker 33 33 7 13 0 7 7 77 15 10
2019 Non-shift worker 39 36 12 8 3 1 0 77 11 1655

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 30 52 8 8 1 0 0 83 9 465
2022 Non-shift worker 26 51 9 11 2 1 0 77 13 400
2019 Non-shift worker 33 44 10 7 2 2 2 80 10 430
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 15 85 15
2024 Non-shift worker 14 86 1725
2022 Non-shift worker 13 87 1445
2020 Shift worker 6 94 20
2020 Non-shift worker 9 91 1540
2019 Shift worker 0 100 10
2019 Non-shift worker 10 90 1655

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 62 38 255
2022 Non-shift worker 55 45 195

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 79 21 255
2022 Non-shift worker 83 17 195
2019 Non-shift worker 85 15 180

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 46 32 5 8 6 2 1 80 15 200
2022 Non-shift worker 52 33 3 6 5 1 1 87 10 165
2019 Non-shift worker 47 37 4 10 1 0 1 85 11 150

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 9 11 0 7 0 6 81 7 15
2024 Non-shift worker 63 24 4 3 2 2 2 91 5 1725
2022 Non-shift worker 64 25 4 2 1 2 3 92 3 1440
2020 Shift worker 44 44 6 0 0 0 6 94 0 20
2020 Non-shift worker 63 23 6 3 1 2 2 90 4 1545
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 63 15
2024 Non-shift worker 9 68 1725
2022 Non-shift worker 17 59 1445
2020 Shift worker 33 33 20
2020 Non-shift worker 31 47 1545

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 61 39 160
2022 Non-shift worker 56 44 255

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 26 29 9 17 16 1 3 57 34 160
2022 Non-shift worker 18 27 10 18 19 3 4 49 40 255

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 15 17 10 10 24 6 18 42 45 160
2022 Non-shift worker 10 15 7 10 18 6 34 41 47 255

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 13 0 0 0 7 40 75 25 15
2024 Non-shift worker 53 12 4 3 3 4 22 71 29 1725
2022 Non-shift worker 55 12 7 3 4 3 16 1440
2020 Shift worker 50 0 11 6 6 0 28 20
2020 Non-shift worker 57 16 8 4 4 2 9 1540
2019 Shift worker 43 22 22 7 0 0 7 10
2019 Non-shift worker 52 17 9 6 7 1 8 1650
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