2024 Public Service Employee Survey Results for Communications Security Establishment Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 32 5 5 0 0 0 90 5 15
2024 Intelligence analysts 35 46 6 8 4 0 0 82 12 185
2024 Compliance, inspection and enforcement 42 47 6 2 0 2 0 91 3 30
2024 Communications or public affairs 35 51 4 10 0 0 0 86 10 55
2024 Access to information and privacy 53 31 0 0 16 0 0 84 16 10
2024 Security 42 36 3 13 6 0 0 78 19 115
2024 Science and technology 35 42 10 7 6 0 0 78 13 95
2024 Administration and operations 49 44 2 4 2 0 0 92 6 90
2024 Human resources 37 41 3 16 4 0 0 78 19 110
2024 Financial management 36 44 5 12 3 0 0 80 15 50
2024 Procurement 59 36 0 5 0 0 0 95 5 20
2024 Real property 34 16 15 27 8 0 0 50 35 10
2024 Material management 67 20 12 0 0 0 0 88 0 20
2024 Information management 58 32 0 10 0 0 0 90 10 35
2024 Information technology 44 42 3 7 3 0 0 86 10 540
2024 Evaluation 47 34 10 10 0 0 0 81 10 10
2024 Data sciences 30 56 4 2 7 0 0 87 9 40
2024 Policy 49 43 2 4 2 0 0 92 6 80
2024 Project management 60 25 3 5 7 0 0 85 12 55
2024 Other services to the public 49 36 0 14 0 0 0 86 14 25
2024 None of the above 36 43 6 11 4 0 0 79 15 125
2022 Client contact centre 42 49 9 0 0 0 0 91 0 15
2022 Compliance, inspection and enforcement 63 34 0 3 0 0 0 97 3 30
2022 Communications or public affairs 68 28 2 2 0 0 0 96 2 40
2022 Security 39 46 7 6 2 0 0 85 8 195
2022 Science and technology 38 44 4 13 1 0 0 82 14 80
2022 Administration and operations 61 28 0 11 0 0 0 89 11 60
2022 Human resources 37 38 5 16 3 0 0 75 19 85
2022 Financial management 43 32 2 14 9 0 0 75 22 45
2022 Procurement 41 43 0 6 10 0 0 84 16 20
2022 Real property 43 48 0 10 0 0 0 90 10 10
2022 Information management 45 41 4 6 0 4 0 90 6 30
2022 Information technology 48 41 4 5 2 0 0 89 7 480
2022 Data sciences 51 41 0 4 4 0 0 92 8 50
2022 Policy 57 34 3 6 0 0 0 91 6 75
2022 Project management 51 34 7 6 2 0 0 85 8 50
2022 Other services to the public 42 41 5 12 0 0 0 83 12 20
2022 None of the above 36 49 3 7 4 0 0 86 11 130
2020 Client contact centre 28 67 0 5 0 0 0 95 5 20
2020 Compliance, inspection and enforcement 33 56 0 11 0 0 0 89 11 30
2020 Communications or public affairs 54 24 2 18 2 0 0 78 20 45
2020 Security 38 52 2 7 1 0 0 91 8 150
2020 Science and technology 17 47 9 22 5 0 0 64 27 90
2020 Administration and operations 50 40 4 5 1 0 0 90 6 80
2020 Human resources 38 48 2 9 3 0 0 86 12 90
2020 Financial management 28 54 4 8 6 0 0 82 14 50
2020 Procurement 35 45 0 15 5 0 0 80 20 20
2020 Real property 26 52 14 9 0 0 0 78 9 10
2020 Information management 32 45 0 19 3 0 0 77 23 30
2020 Information technology 33 48 5 11 3 0 0 81 14 510
2020 Evaluation 27 73 0 0 0 0 0 100 0 10
2020 Data sciences 20 66 0 11 2 0 0 86 14 45
2020 Policy 50 41 0 10 0 0 0 90 10 70
2020 Project management 41 51 2 4 2 0 0 92 6 50
2020 Other services to the public 27 41 9 14 9 0 0 68 23 20
2020 None of the above 33 45 7 12 4 0 0 78 15 195

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 72 7 0 10 5 0 6 85 15 15
2024 Intelligence analysts 70 12 5 5 4 0 5 86 9 185
2024 Compliance, inspection and enforcement 81 11 0 3 2 0 2 94 6 30
2024 Communications or public affairs 79 13 5 3 0 0 0 92 3 55
2024 Access to information and privacy 75 18 0 0 0 0 7 100 0 10
2024 Security 75 13 4 3 5 0 0 88 8 115
2024 Science and technology 64 12 4 7 6 1 6 82 14 95
2024 Administration and operations 75 13 2 7 3 0 0 88 10 90
2024 Human resources 71 23 2 3 1 0 0 94 4 110
2024 Financial management 75 19 2 0 5 0 0 93 5 50
2024 Procurement 78 18 4 0 0 0 0 96 0 20
2024 Real property 50 40 0 0 10 0 0 90 10 10
2024 Material management 66 21 0 6 6 0 0 88 12 20
2024 Information management 79 18 0 3 0 0 0 97 3 35
2024 Information technology 65 12 7 5 6 0 5 82 11 540
2024 Evaluation 82 0 0 0 8 0 10 91 9 10
2024 Data sciences 74 9 2 7 2 3 3 88 10 40
2024 Policy 77 8 4 6 3 0 2 88 9 80
2024 Project management 68 17 6 4 3 0 1 87 7 55
2024 Other services to the public 65 13 7 11 0 0 4 82 11 25
2024 None of the above 65 16 5 6 6 0 2 83 12 125

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 27 0 0 10 0 6 90 10 15
2024 Intelligence analysts 69 11 5 6 5 0 5 84 11 185
2024 Compliance, inspection and enforcement 76 13 0 6 2 0 2 91 9 30
2024 Communications or public affairs 68 17 5 6 3 0 0 85 9 55
2024 Access to information and privacy 59 24 0 10 0 0 7 90 10 10
2024 Security 70 15 6 7 2 0 0 84 9 115
2024 Science and technology 64 12 4 7 6 1 6 82 13 95
2024 Administration and operations 70 15 3 7 5 0 0 85 11 90
2024 Human resources 59 26 3 9 2 0 1 86 11 110
2024 Financial management 68 18 0 8 7 0 0 85 15 50
2024 Procurement 79 11 10 0 0 0 0 90 0 20
2024 Real property 42 32 18 8 0 0 0 75 8 10
2024 Material management 56 31 6 6 0 0 0 88 6 20
2024 Information management 70 23 0 6 0 0 0 94 6 35
2024 Information technology 64 12 7 6 6 0 5 80 13 540
2024 Evaluation 72 10 0 0 8 0 10 91 9 10
2024 Data sciences 67 18 5 3 2 3 3 90 5 40
2024 Policy 76 9 5 2 5 0 2 86 8 80
2024 Project management 61 25 8 3 2 0 1 87 5 55
2024 Other services to the public 57 16 7 15 0 0 4 77 16 25
2024 None of the above 63 16 4 7 9 0 2 81 15 125

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 41 0 5 0 0 0 95 5 15
2024 Intelligence analysts 47 33 3 10 6 0 1 81 16 185
2024 Compliance, inspection and enforcement 58 24 7 6 6 0 0 82 12 30
2024 Communications or public affairs 32 48 8 9 3 0 0 80 12 55
2024 Access to information and privacy 68 25 0 7 0 0 0 93 7 10
2024 Security 45 31 7 8 9 0 1 76 17 115
2024 Science and technology 39 22 11 15 13 0 0 61 28 95
2024 Administration and operations 47 36 7 5 4 0 0 83 9 90
2024 Human resources 30 30 5 26 9 0 0 60 35 110
2024 Financial management 50 36 2 10 2 0 0 86 12 50
2024 Procurement 67 17 0 16 0 0 0 84 16 20
2024 Real property 75 16 9 0 0 0 0 91 0 10
2024 Material management 58 36 0 0 6 0 0 94 6 20
2024 Information management 62 11 8 15 3 0 0 73 19 35
2024 Information technology 40 28 6 15 10 0 1 69 25 540
2024 Evaluation 55 26 10 10 0 0 0 81 10 10
2024 Data sciences 44 25 10 11 10 0 0 69 22 40
2024 Policy 44 33 7 13 3 0 0 77 16 80
2024 Project management 52 22 7 7 11 0 0 75 18 55
2024 Other services to the public 45 23 14 7 10 0 0 68 17 25
2024 None of the above 39 25 6 22 9 0 0 64 31 125
2022 Client contact centre 71 22 0 7 0 0 0 93 7 15
2022 Compliance, inspection and enforcement 38 30 10 18 3 0 0 69 21 30
2022 Communications or public affairs 67 19 4 7 3 0 0 86 10 40
2022 Security 49 29 7 9 6 0 0 78 15 195
2022 Science and technology 37 41 7 8 6 0 1 79 15 80
2022 Administration and operations 61 27 6 3 2 0 0 89 5 60
2022 Human resources 63 21 7 1 6 0 1 85 8 85
2022 Financial management 61 21 3 8 7 0 0 82 15 45
2022 Procurement 49 47 0 0 4 0 0 96 4 20
2022 Real property 54 38 0 8 0 0 0 92 8 10
2022 Information management 48 40 3 6 4 0 0 88 9 30
2022 Information technology 50 30 6 9 4 0 1 81 13 475
2022 Data sciences 52 37 0 9 2 0 0 89 11 50
2022 Policy 44 34 10 9 3 0 0 78 12 75
2022 Project management 50 33 4 7 6 0 0 83 13 50
2022 Other services to the public 50 45 0 5 0 0 0 95 5 20
2022 None of the above 41 37 7 9 5 0 1 79 14 130
2020 Client contact centre 43 48 5 5 0 0 0 90 5 20
2020 Compliance, inspection and enforcement 33 56 4 7 0 0 0 89 7 30
2020 Communications or public affairs 43 33 9 11 4 0 0 75 16 45
2020 Security 44 37 7 10 1 0 1 82 11 150
2020 Science and technology 25 39 8 21 7 0 0 64 28 90
2020 Administration and operations 53 32 5 9 1 0 0 85 10 80
2020 Human resources 44 32 2 20 2 0 0 76 22 90
2020 Financial management 46 40 0 12 2 0 0 86 14 50
2020 Procurement 40 45 0 10 5 0 0 85 15 20
2020 Real property 43 52 5 0 0 0 0 95 0 10
2020 Information management 48 29 6 13 3 0 0 77 16 30
2020 Information technology 36 39 11 11 3 0 0 76 13 510
2020 Evaluation 36 55 0 9 0 0 0 91 9 10
2020 Data sciences 32 45 7 14 2 0 0 77 16 45
2020 Policy 33 45 6 16 0 0 0 78 16 70
2020 Project management 35 48 4 10 2 0 0 83 13 50
2020 Other services to the public 41 36 18 5 0 0 0 77 5 20
2020 None of the above 41 32 10 13 4 0 1 73 17 195
2019 Client contact centre 24 52 7 13 4 0 0 76 17 20
2019 Compliance, inspection and enforcement 46 33 6 15 0 0 0 79 15 40
2019 Communications or public affairs 53 16 12 11 7 0 0 70 18 45
2019 Access to information and privacy 56 28 0 8 8 0 0 84 16 10
2019 Security 46 31 2 14 6 0 0 77 20 195
2019 Science and technology 29 37 7 16 12 0 0 66 27 115
2019 Administration and operations 54 31 3 7 4 0 0 85 12 90
2019 Human resources 35 35 3 23 5 0 0 70 27 105
2019 Financial management 64 28 2 3 3 0 0 92 6 60
2019 Procurement 72 23 0 5 0 0 0 95 5 20
2019 Information management 57 27 2 10 4 0 0 84 14 25
2019 Information technology 40 36 7 14 4 0 0 76 18 520
2019 Data sciences 46 24 9 13 8 0 0 70 21 40
2019 Policy 51 35 5 6 4 0 0 85 10 95
2019 Project management 42 46 4 8 0 0 0 88 8 50
2019 Other services to the public 44 37 7 11 0 0 0 82 11 25
2019 None of the above 41 29 7 17 7 0 0 69 24 165

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 25 21 23 0 0 0 56 23 15
2024 Intelligence analysts 35 38 8 10 9 0 0 74 18 185
2024 Compliance, inspection and enforcement 41 43 3 7 2 0 3 87 9 30
2024 Communications or public affairs 52 27 10 11 0 0 0 79 11 55
2024 Access to information and privacy 58 18 0 7 16 0 0 77 23 10
2024 Security 45 34 8 9 4 0 0 79 13 115
2024 Science and technology 40 47 6 5 1 0 0 87 7 95
2024 Administration and operations 38 39 10 9 1 0 2 79 10 90
2024 Human resources 46 33 5 11 5 0 1 80 15 110
2024 Financial management 39 48 6 7 0 0 0 87 7 50
2024 Procurement 43 37 12 4 4 0 0 80 8 20
2024 Real property 34 50 8 8 0 0 0 84 8 10
2024 Material management 67 33 0 0 0 0 0 100 0 20
2024 Information management 47 37 9 3 2 0 2 86 5 35
2024 Information technology 44 34 11 9 3 0 0 78 12 545
2024 Evaluation 61 39 0 0 0 0 0 100 0 10
2024 Data sciences 45 33 12 8 0 0 3 80 8 40
2024 Policy 45 25 11 11 6 0 2 71 18 80
2024 Project management 48 35 7 7 2 2 0 84 9 55
2024 Other services to the public 37 41 16 0 6 0 0 78 6 25
2024 None of the above 31 37 12 15 6 0 0 67 21 125
2022 Client contact centre 51 14 22 13 0 0 0 65 13 15
2022 Compliance, inspection and enforcement 40 50 3 7 0 0 0 89 7 30
2022 Communications or public affairs 53 35 5 7 0 0 0 88 7 40
2022 Security 39 41 7 8 5 1 0 80 13 195
2022 Science and technology 37 44 7 9 2 0 0 81 12 80
2022 Administration and operations 46 28 11 10 5 0 0 74 15 60
2022 Human resources 32 41 5 12 10 0 0 74 22 85
2022 Financial management 40 36 10 6 9 0 0 75 15 45
2022 Procurement 43 36 6 11 4 0 0 79 16 20
2022 Real property 38 34 20 0 8 0 0 72 8 10
2022 Information management 51 40 3 3 4 0 0 91 6 30
2022 Information technology 51 33 8 6 3 0 0 83 9 475
2022 Data sciences 44 40 7 8 2 0 0 83 10 50
2022 Policy 38 34 9 11 7 0 2 74 18 75
2022 Project management 52 30 5 10 3 0 0 82 12 50
2022 Other services to the public 32 58 0 5 5 0 0 90 10 20
2022 None of the above 40 36 5 12 7 1 0 77 18 130
2020 Client contact centre 60 16 10 15 0 0 0 75 15 20
2020 Compliance, inspection and enforcement 40 49 4 7 0 0 0 89 7 30
2020 Communications or public affairs 45 35 7 11 2 0 0 80 13 45
2020 Security 41 39 11 7 1 0 1 81 8 150
2020 Science and technology 24 38 17 13 6 0 1 63 19 90
2020 Administration and operations 47 37 8 6 1 0 0 84 7 80
2020 Human resources 43 33 12 9 2 0 0 76 11 90
2020 Financial management 40 48 2 10 0 0 0 88 10 50
2020 Procurement 45 45 0 5 0 0 5 95 5 20
2020 Real property 69 17 0 14 0 0 0 86 14 10
2020 Information management 39 45 3 10 3 0 0 84 13 30
2020 Information technology 47 35 10 7 1 1 0 82 8 510
2020 Evaluation 45 45 9 0 0 0 0 91 0 10
2020 Data sciences 36 41 9 9 5 0 0 77 14 45
2020 Policy 42 31 9 15 3 0 0 73 18 70
2020 Project management 47 33 8 10 2 0 0 80 12 50
2020 Other services to the public 59 18 5 9 9 0 0 77 18 20
2020 None of the above 36 35 12 12 5 0 0 71 17 190
2019 Client contact centre 28 49 13 10 0 0 0 77 10 20
2019 Compliance, inspection and enforcement 34 54 2 10 0 0 0 87 10 45
2019 Communications or public affairs 53 26 9 3 9 0 0 79 12 45
2019 Access to information and privacy 31 61 0 8 0 0 0 92 8 10
2019 Security 30 41 12 10 7 0 0 70 17 190
2019 Science and technology 37 40 9 10 3 0 0 77 14 115
2019 Administration and operations 40 39 9 8 3 0 1 80 11 90
2019 Human resources 24 46 10 10 10 0 0 70 20 100
2019 Financial management 51 37 5 3 3 0 0 88 7 60
2019 Procurement 51 39 10 0 0 0 0 90 0 20
2019 Information management 41 40 2 9 4 0 4 84 13 25
2019 Information technology 49 30 10 8 3 0 0 79 11 515
2019 Data sciences 44 34 9 9 2 2 0 80 11 40
2019 Policy 52 30 7 9 3 0 0 82 12 95
2019 Project management 42 34 10 9 4 0 0 77 13 45
2019 Other services to the public 46 27 15 8 4 0 0 73 12 20
2019 None of the above 33 37 9 12 7 0 1 71 19 165

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 67 22 5 6 0 0 0 89 6 15
2024 Intelligence analysts 52 32 7 7 3 0 0 84 10 185
2024 Compliance, inspection and enforcement 57 34 3 6 0 0 0 90 6 30
2024 Communications or public affairs 52 35 6 6 2 0 0 86 8 55
2024 Access to information and privacy 58 32 0 0 9 0 0 91 9 10
2024 Security 55 31 4 8 2 0 0 86 10 115
2024 Science and technology 68 22 6 2 2 0 1 91 4 95
2024 Administration and operations 54 30 9 3 2 0 1 85 6 90
2024 Human resources 53 30 6 8 4 0 0 83 12 110
2024 Financial management 60 31 6 1 2 0 0 91 4 50
2024 Procurement 58 26 6 5 4 0 0 85 9 20
2024 Real property 65 35 0 0 0 0 0 100 0 10
2024 Material management 84 10 6 0 0 0 0 94 0 20
2024 Information management 73 21 3 3 0 0 0 94 3 35
2024 Information technology 58 27 6 5 4 0 0 86 8 540
2024 Evaluation 82 18 0 0 0 0 0 100 0 10
2024 Data sciences 58 27 11 5 0 0 0 84 5 40
2024 Policy 56 24 10 7 1 0 1 82 8 80
2024 Project management 65 22 5 4 4 0 0 87 8 55
2024 Other services to the public 47 31 12 3 3 0 5 81 6 25
2024 None of the above 47 39 4 6 3 0 0 86 9 125
2022 Client contact centre 64 29 0 7 0 0 0 93 7 15
2022 Compliance, inspection and enforcement 56 31 0 7 6 0 0 87 13 30
2022 Communications or public affairs 62 38 0 0 0 0 0 100 0 40
2022 Security 59 30 6 2 2 0 0 89 5 195
2022 Science and technology 57 31 7 2 0 0 2 90 2 80
2022 Administration and operations 62 31 4 2 2 0 0 93 3 60
2022 Human resources 57 31 1 6 4 0 1 89 10 80
2022 Financial management 50 40 5 0 5 0 0 90 5 45
2022 Procurement 66 25 5 0 4 0 0 91 4 20
2022 Real property 55 37 0 0 8 0 0 92 8 10
2022 Information management 74 21 0 5 0 0 0 95 5 30
2022 Information technology 66 24 4 4 2 0 1 90 6 480
2022 Data sciences 66 24 3 5 0 0 2 92 5 50
2022 Policy 63 28 4 4 1 0 0 91 5 75
2022 Project management 69 23 6 2 0 0 0 92 2 50
2022 Other services to the public 43 41 5 11 0 0 0 84 11 20
2022 None of the above 55 31 5 5 4 0 0 86 9 130
2020 Client contact centre 60 30 10 0 0 0 0 90 0 20
2020 Compliance, inspection and enforcement 44 36 9 7 4 0 0 80 11 30
2020 Communications or public affairs 58 21 4 11 2 0 2 82 14 45
2020 Security 54 31 9 4 2 1 0 86 6 150
2020 Science and technology 50 33 7 7 4 0 0 83 11 90
2020 Administration and operations 73 18 3 6 0 0 0 91 6 80
2020 Human resources 51 33 6 7 3 0 0 84 10 90
2020 Financial management 64 26 6 4 0 0 0 90 4 50
2020 Procurement 53 37 5 5 0 0 0 89 5 20
2020 Real property 69 22 0 0 9 0 0 91 9 10
2020 Information management 67 13 13 3 3 0 0 80 7 30
2020 Information technology 55 32 8 4 1 0 0 87 5 505
2020 Evaluation 45 36 9 9 0 0 0 82 9 10
2020 Data sciences 45 41 5 7 0 2 0 88 7 45
2020 Policy 53 31 4 7 3 0 1 86 10 70
2020 Project management 59 29 6 6 0 0 0 88 6 50
2020 Other services to the public 59 23 5 9 5 0 0 82 14 20
2020 None of the above 52 28 8 7 4 1 0 80 12 190
2019 Client contact centre 50 46 4 0 0 0 0 96 0 20
2019 Compliance, inspection and enforcement 53 33 4 4 6 0 0 85 10 45
2019 Communications or public affairs 61 26 4 4 6 0 0 87 9 45
2019 Access to information and privacy 71 15 0 15 0 0 0 85 15 10
2019 Security 58 27 6 6 3 0 0 85 9 190
2019 Science and technology 57 29 4 6 4 1 0 86 10 115
2019 Administration and operations 62 31 4 3 0 0 0 93 3 85
2019 Human resources 58 33 3 4 2 0 0 91 6 100
2019 Financial management 71 17 2 3 7 0 0 88 10 60
2019 Procurement 57 32 11 0 0 0 0 89 0 15
2019 Information management 64 28 0 4 3 0 0 93 7 25
2019 Information technology 64 26 6 3 1 0 0 90 4 515
2019 Data sciences 54 25 7 9 6 0 0 78 15 40
2019 Policy 73 15 7 3 1 0 1 89 4 95
2019 Project management 61 31 7 0 0 0 0 93 0 50
2019 Other services to the public 70 30 0 0 0 0 0 100 0 25
2019 None of the above 52 32 4 5 6 0 1 85 11 165

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 24 0 17 0 0 0 83 17 15
2024 Intelligence analysts 57 26 6 5 6 0 0 83 11 185
2024 Compliance, inspection and enforcement 76 18 3 0 2 0 0 95 2 30
2024 Communications or public affairs 59 25 9 5 2 0 0 84 6 55
2024 Access to information and privacy 75 18 0 0 7 0 0 93 7 10
2024 Security 59 21 7 9 4 0 0 80 13 115
2024 Science and technology 57 31 4 5 2 1 0 89 7 95
2024 Administration and operations 59 23 10 5 3 0 0 82 8 90
2024 Human resources 50 37 3 6 3 0 0 88 9 110
2024 Financial management 57 29 7 5 1 0 0 86 6 50
2024 Procurement 76 8 7 5 4 0 0 84 9 20
2024 Real property 60 40 0 0 0 0 0 100 0 10
2024 Material management 85 11 4 0 0 0 0 96 0 20
2024 Information management 68 13 11 8 0 0 0 80 8 35
2024 Information technology 55 26 7 5 6 0 0 82 11 545
2024 Evaluation 100 0 0 0 0 0 0 100 0 10
2024 Data sciences 66 18 4 9 3 0 0 84 12 40
2024 Policy 50 26 8 11 5 0 0 76 15 80
2024 Project management 72 12 3 11 2 0 0 84 13 55
2024 Other services to the public 39 46 4 8 3 0 0 85 11 25
2024 None of the above 64 21 5 6 4 0 0 85 10 125
2022 Client contact centre 84 9 0 7 0 0 0 93 7 15
2022 Compliance, inspection and enforcement 56 34 4 3 3 0 0 89 6 30
2022 Communications or public affairs 65 28 7 0 0 0 0 93 0 40
2022 Security 62 23 4 6 4 0 0 86 10 195
2022 Science and technology 68 27 4 1 0 0 0 95 1 80
2022 Administration and operations 57 23 10 9 2 0 0 80 10 60
2022 Human resources 63 24 6 3 4 0 0 87 7 85
2022 Financial management 44 34 2 11 9 0 0 78 20 45
2022 Procurement 53 43 0 0 4 0 0 96 4 20
2022 Real property 56 16 28 0 0 0 0 72 0 10
2022 Information management 67 27 0 3 4 0 0 94 6 30
2022 Information technology 65 24 4 3 3 0 0 90 6 480
2022 Data sciences 66 30 2 2 0 0 0 96 2 50
2022 Policy 56 24 8 11 1 0 0 80 12 75
2022 Project management 67 24 2 8 0 0 0 91 8 50
2022 Other services to the public 56 34 0 10 0 0 0 90 10 20
2022 None of the above 63 22 6 5 3 0 0 85 8 130
2020 Client contact centre 76 13 5 5 0 0 0 90 5 20
2020 Compliance, inspection and enforcement 60 26 0 10 4 0 0 87 13 25
2020 Communications or public affairs 74 10 9 2 4 0 0 84 7 45
2020 Security 74 16 4 2 3 0 1 91 5 150
2020 Science and technology 51 31 9 8 2 0 0 82 9 95
2020 Administration and operations 66 25 5 5 0 0 0 90 5 80
2020 Human resources 62 27 4 4 2 0 0 89 7 90
2020 Financial management 48 36 6 6 4 0 0 84 10 50
2020 Procurement 70 15 10 0 5 0 0 85 5 20
2020 Real property 69 17 5 0 9 0 0 86 9 10
2020 Information management 74 13 3 10 0 0 0 87 10 30
2020 Information technology 60 27 5 6 3 0 0 86 8 510
2020 Evaluation 64 27 9 0 0 0 0 91 0 10
2020 Data sciences 73 20 5 2 0 0 0 93 2 45
2020 Policy 54 24 1 15 5 0 0 78 21 70
2020 Project management 58 23 15 4 0 0 0 81 4 50
2020 Other services to the public 41 45 9 0 5 0 0 86 5 20
2020 None of the above 61 22 9 4 4 0 0 83 8 195
2019 Client contact centre 53 35 13 0 0 0 0 87 0 20
2019 Compliance, inspection and enforcement 56 42 2 0 0 0 0 98 0 45
2019 Communications or public affairs 68 15 3 6 9 0 0 82 15 45
2019 Access to information and privacy 78 7 7 0 7 0 0 85 7 10
2019 Security 60 30 5 3 1 0 0 91 4 195
2019 Science and technology 62 27 4 3 3 0 0 89 6 115
2019 Administration and operations 60 30 7 4 0 0 0 89 4 90
2019 Human resources 49 28 8 8 6 0 1 78 14 105
2019 Financial management 67 27 1 2 3 0 0 94 5 60
2019 Procurement 51 39 10 0 0 0 0 90 0 20
2019 Information management 57 27 2 8 6 0 0 84 14 25
2019 Information technology 66 23 5 3 2 0 0 89 6 520
2019 Data sciences 60 15 9 9 0 0 7 81 10 40
2019 Policy 69 19 3 6 3 0 0 89 8 90
2019 Project management 67 25 6 2 0 0 0 92 2 50
2019 Other services to the public 82 15 0 4 0 0 0 96 4 25
2019 None of the above 65 24 4 3 4 0 1 90 7 165

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 25 10 13 12 0 0 66 24 15
2024 Intelligence analysts 63 23 5 4 5 0 0 85 9 185
2024 Compliance, inspection and enforcement 51 47 0 0 2 0 0 98 2 30
2024 Communications or public affairs 63 25 5 7 0 0 0 88 7 55
2024 Access to information and privacy 50 27 16 7 0 0 0 77 7 10
2024 Security 55 32 7 2 5 0 0 86 7 115
2024 Science and technology 55 32 6 7 0 0 0 87 7 95
2024 Administration and operations 48 32 12 7 2 0 0 79 9 90
2024 Human resources 37 38 12 9 4 0 0 75 13 110
2024 Financial management 28 46 12 12 0 2 0 76 12 50
2024 Procurement 49 43 4 0 4 0 0 92 4 20
2024 Real property 34 33 24 9 0 0 0 67 9 10
2024 Material management 68 22 10 0 0 0 0 90 0 20
2024 Information management 57 24 20 0 0 0 0 80 0 35
2024 Information technology 54 33 6 5 3 0 0 87 8 540
2024 Evaluation 39 61 0 0 0 0 0 100 0 10
2024 Data sciences 64 17 12 2 5 0 0 81 7 40
2024 Policy 50 31 11 5 4 0 0 81 9 80
2024 Project management 43 30 7 12 9 0 0 72 21 55
2024 Other services to the public 40 29 15 12 3 0 0 69 15 25
2024 None of the above 46 32 11 4 7 0 0 78 11 125
2022 Client contact centre 46 32 15 7 0 0 0 78 7 15
2022 Compliance, inspection and enforcement 44 52 4 0 0 0 0 96 0 30
2022 Communications or public affairs 55 40 5 0 0 0 0 95 0 40
2022 Security 54 30 8 5 3 0 0 84 8 195
2022 Science and technology 57 25 14 4 1 0 0 81 5 80
2022 Administration and operations 50 38 4 9 0 0 0 88 9 55
2022 Human resources 48 35 6 5 6 0 0 83 11 85
2022 Financial management 34 51 6 4 5 0 0 84 9 45
2022 Procurement 36 55 5 4 0 0 0 91 4 20
2022 Real property 18 38 19 18 8 0 0 56 26 10
2022 Information management 60 30 6 0 4 0 0 90 4 30
2022 Information technology 57 30 7 5 2 0 0 87 6 480
2022 Data sciences 58 28 11 2 0 0 0 86 2 50
2022 Policy 50 33 7 8 1 0 0 84 9 75
2022 Project management 52 37 2 10 0 0 0 88 10 50
2022 Other services to the public 55 30 0 10 5 0 0 85 15 20
2022 None of the above 48 38 7 4 2 1 0 86 7 130
2020 Client contact centre 60 25 10 0 5 0 0 85 5 20
2020 Compliance, inspection and enforcement 33 56 4 4 0 4 0 92 4 30
2020 Communications or public affairs 52 33 4 4 7 0 0 84 11 45
2020 Security 59 31 5 3 2 0 0 90 5 150
2020 Science and technology 37 36 11 10 7 0 0 72 17 95
2020 Administration and operations 52 35 6 6 0 0 0 87 6 80
2020 Human resources 50 31 7 10 2 0 0 81 12 90
2020 Financial management 34 50 8 6 2 0 0 84 8 50
2020 Procurement 50 45 5 0 0 0 0 95 0 20
2020 Real property 57 28 5 0 9 0 0 85 9 10
2020 Information management 48 35 0 13 3 0 0 84 16 30
2020 Information technology 51 31 11 6 2 0 0 82 7 510
2020 Evaluation 36 64 0 0 0 0 0 100 0 10
2020 Data sciences 52 36 5 5 2 0 0 89 7 45
2020 Policy 48 40 3 7 3 0 0 88 10 70
2020 Project management 47 41 10 2 0 0 0 88 2 50
2020 Other services to the public 55 18 5 14 9 0 0 73 23 20
2020 None of the above 52 29 10 7 2 0 0 80 10 190
2019 Client contact centre 40 34 9 17 0 0 0 74 17 20
2019 Compliance, inspection and enforcement 45 44 4 4 2 0 0 90 6 45
2019 Communications or public affairs 43 36 7 9 6 0 0 79 15 45
2019 Access to information and privacy 56 15 29 0 0 0 0 71 0 10
2019 Security 50 36 8 4 2 0 0 85 6 195
2019 Science and technology 51 35 7 7 1 0 0 85 8 115
2019 Administration and operations 47 38 6 3 5 0 0 85 8 90
2019 Human resources 43 37 8 7 5 0 0 80 12 105
2019 Financial management 42 42 9 2 3 2 0 85 5 60
2019 Procurement 39 31 31 0 0 0 0 69 0 20
2019 Information management 61 16 13 2 8 0 0 77 10 25
2019 Information technology 53 34 6 5 2 0 0 87 7 520
2019 Data sciences 63 33 0 2 2 0 0 95 5 40
2019 Policy 70 21 3 4 2 0 0 91 6 95
2019 Project management 46 46 4 0 4 0 0 92 4 50
2019 Other services to the public 63 33 0 4 0 0 0 96 4 25
2019 None of the above 64 23 6 4 3 0 0 87 7 165

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 5 28 6 12 0 0 54 18 15
2024 Intelligence analysts 43 31 6 8 11 1 1 74 19 185
2024 Compliance, inspection and enforcement 63 21 9 0 6 0 0 85 6 30
2024 Communications or public affairs 54 27 10 7 1 0 0 82 9 55
2024 Access to information and privacy 59 16 9 7 9 0 0 75 16 10
2024 Security 46 33 7 5 8 0 1 79 13 115
2024 Science and technology 39 42 8 9 2 0 0 82 10 95
2024 Administration and operations 47 32 12 8 2 0 0 79 9 90
2024 Human resources 43 32 9 7 9 0 0 75 16 110
2024 Financial management 44 28 15 9 4 0 0 71 14 50
2024 Procurement 55 30 4 6 4 0 0 85 11 20
2024 Real property 16 33 15 17 18 0 0 50 35 10
2024 Material management 44 36 14 6 0 0 0 80 6 20
2024 Information management 59 33 3 0 5 0 0 92 5 35
2024 Information technology 41 33 13 8 5 0 0 74 13 540
2024 Evaluation 57 24 19 0 0 0 0 81 0 10
2024 Data sciences 37 34 10 17 2 0 0 71 19 40
2024 Policy 50 20 12 8 11 0 0 70 19 80
2024 Project management 48 26 8 3 12 0 2 76 16 55
2024 Other services to the public 38 35 13 8 7 0 0 73 15 25
2024 None of the above 33 36 12 8 10 0 2 70 18 125
2022 Client contact centre 64 14 9 7 7 0 0 78 13 15
2022 Compliance, inspection and enforcement 59 28 6 0 7 0 0 87 7 30
2022 Communications or public affairs 53 33 11 2 0 0 0 87 2 40
2022 Security 39 34 10 8 9 0 1 73 17 195
2022 Science and technology 47 34 10 6 3 0 0 81 9 80
2022 Administration and operations 61 17 14 4 3 0 0 78 7 60
2022 Human resources 38 33 12 9 7 0 0 71 16 85
2022 Financial management 35 44 10 0 11 0 0 79 11 45
2022 Procurement 43 30 0 18 10 0 0 73 27 20
2022 Real property 18 37 36 10 0 0 0 55 10 10
2022 Information management 40 50 0 3 7 0 0 90 10 30
2022 Information technology 43 33 11 8 4 0 0 77 12 480
2022 Data sciences 36 44 9 8 2 0 0 81 10 50
2022 Policy 48 29 7 9 7 0 0 77 16 75
2022 Project management 47 37 8 6 2 0 0 84 8 50
2022 Other services to the public 56 23 15 5 0 0 0 79 5 20
2022 None of the above 35 41 7 8 7 1 0 77 16 130
2020 Client contact centre 67 23 5 5 0 0 0 90 5 20
2020 Compliance, inspection and enforcement 44 47 6 4 0 0 0 91 4 30
2020 Communications or public affairs 46 40 9 2 0 2 0 89 2 45
2020 Security 41 35 13 6 5 1 0 76 11 150
2020 Science and technology 27 40 11 14 7 1 0 68 21 95
2020 Administration and operations 50 36 5 8 1 0 0 86 9 80
2020 Human resources 44 39 2 9 6 0 0 83 14 90
2020 Financial management 22 48 14 10 6 0 0 70 16 50
2020 Procurement 35 45 5 10 5 0 0 80 15 20
2020 Real property 52 26 0 14 9 0 0 78 22 10
2020 Information management 35 39 13 10 3 0 0 74 13 30
2020 Information technology 40 41 9 8 3 0 0 81 11 515
2020 Evaluation 64 18 9 9 0 0 0 82 9 10
2020 Data sciences 43 30 7 16 5 0 0 73 20 45
2020 Policy 46 37 9 6 3 0 0 83 9 70
2020 Project management 29 55 6 8 2 0 0 84 10 50
2020 Other services to the public 32 23 14 18 14 0 0 55 32 20
2020 None of the above 30 36 13 14 4 2 1 68 18 190
2019 Client contact centre 31 39 21 9 0 0 0 70 9 20
2019 Compliance, inspection and enforcement 33 42 10 8 3 2 0 77 12 45
2019 Communications or public affairs 41 36 9 5 9 0 0 77 15 45
2019 Access to information and privacy 52 34 0 15 0 0 0 85 15 10
2019 Security 33 35 13 15 5 1 0 68 20 195
2019 Science and technology 34 39 13 12 2 0 0 73 14 115
2019 Administration and operations 43 34 12 5 6 0 0 77 11 90
2019 Human resources 24 35 19 13 9 0 0 59 21 100
2019 Financial management 36 40 11 5 8 0 0 76 14 60
2019 Procurement 51 31 5 8 5 0 0 82 13 20
2019 Information management 32 37 11 8 13 0 0 68 20 25
2019 Information technology 37 39 12 9 4 0 0 75 13 520
2019 Data sciences 32 48 11 4 2 2 0 82 7 40
2019 Policy 58 27 9 4 3 0 0 84 7 95
2019 Project management 43 41 6 8 2 0 0 84 10 50
2019 Other services to the public 56 30 4 11 0 0 0 85 11 25
2019 None of the above 32 39 10 12 8 0 0 70 20 165

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 37 15 12 5 0 0 68 17 15
2024 Intelligence analysts 34 43 7 7 9 1 0 78 15 185
2024 Compliance, inspection and enforcement 42 42 7 4 6 0 0 84 10 30
2024 Communications or public affairs 41 38 6 11 5 0 0 79 16 55
2024 Access to information and privacy 32 50 9 0 9 0 0 82 9 10
2024 Security 45 40 3 6 6 0 0 85 12 115
2024 Science and technology 34 47 11 5 3 0 0 81 8 95
2024 Administration and operations 40 36 8 11 4 0 0 76 16 90
2024 Human resources 32 42 8 14 3 0 0 75 17 110
2024 Financial management 42 44 7 6 0 0 0 86 6 50
2024 Procurement 50 31 7 9 4 0 0 80 13 20
2024 Real property 16 50 18 16 0 0 0 66 16 10
2024 Material management 51 45 4 0 0 0 0 96 0 20
2024 Information management 46 36 6 9 3 0 0 82 12 35
2024 Information technology 38 41 10 7 4 0 0 79 11 545
2024 Evaluation 56 25 10 9 0 0 0 81 9 10
2024 Data sciences 35 39 14 6 5 0 0 74 11 40
2024 Policy 32 42 4 12 8 1 0 75 21 80
2024 Project management 36 33 9 12 10 0 0 69 23 55
2024 Other services to the public 33 28 18 16 6 0 0 60 22 25
2024 None of the above 29 44 10 9 8 0 0 73 17 125
2022 Client contact centre 48 26 7 13 7 0 0 74 20 15
2022 Compliance, inspection and enforcement 25 65 4 6 0 0 0 90 6 30
2022 Communications or public affairs 43 50 5 2 0 0 0 93 2 40
2022 Security 35 46 11 6 3 0 0 80 9 195
2022 Science and technology 31 44 10 13 1 0 0 76 14 80
2022 Administration and operations 44 30 9 17 0 0 0 74 17 60
2022 Human resources 38 34 10 10 8 0 0 72 18 85
2022 Financial management 33 45 5 10 7 0 0 78 17 45
2022 Procurement 40 33 21 5 0 0 0 73 5 20
2022 Real property 35 29 18 10 8 0 0 64 18 10
2022 Information management 35 46 6 9 4 0 0 81 13 30
2022 Information technology 38 41 12 6 4 0 0 79 9 480
2022 Data sciences 40 40 12 8 0 0 0 80 8 50
2022 Policy 40 32 10 11 7 0 0 72 18 75
2022 Project management 21 49 13 12 6 0 0 69 18 50
2022 Other services to the public 29 34 22 10 5 0 0 62 16 20
2022 None of the above 32 44 3 15 6 0 0 76 21 130
2020 Client contact centre 48 38 5 5 5 0 0 85 10 20
2020 Compliance, inspection and enforcement 33 56 7 4 0 0 0 89 4 30
2020 Communications or public affairs 29 55 4 4 7 0 0 84 11 45
2020 Security 37 41 11 8 3 0 0 78 11 150
2020 Science and technology 23 46 6 15 9 0 0 69 24 95
2020 Administration and operations 41 44 8 8 0 0 0 85 8 80
2020 Human resources 31 47 8 11 3 0 0 78 14 90
2020 Financial management 22 50 12 10 6 0 0 72 16 50
2020 Procurement 45 40 5 5 5 0 0 85 10 20
2020 Real property 52 35 5 0 9 0 0 86 9 10
2020 Information management 32 48 3 10 6 0 0 81 16 30
2020 Information technology 35 40 12 9 4 0 0 75 13 510
2020 Evaluation 36 55 9 0 0 0 0 91 0 10
2020 Data sciences 34 45 7 11 2 0 0 80 14 45
2020 Policy 32 44 9 12 3 0 0 76 15 70
2020 Project management 18 59 4 18 0 0 0 78 18 50
2020 Other services to the public 27 36 5 23 9 0 0 64 32 20
2020 None of the above 32 36 14 13 5 0 0 68 18 190
2019 Client contact centre 14 47 22 13 4 0 0 61 17 20
2019 Compliance, inspection and enforcement 41 37 4 10 8 0 0 78 18 45
2019 Communications or public affairs 37 44 0 12 7 0 0 81 19 45
2019 Access to information and privacy 56 29 7 7 0 0 0 85 7 10
2019 Security 29 38 14 14 5 0 0 67 19 195
2019 Science and technology 22 50 11 13 3 0 0 73 16 115
2019 Administration and operations 39 42 9 6 5 0 0 81 11 85
2019 Human resources 25 37 17 16 4 0 0 63 20 100
2019 Financial management 39 39 5 13 3 0 0 79 16 60
2019 Procurement 56 34 5 5 0 0 0 90 5 20
2019 Information management 31 46 2 10 10 0 0 77 20 25
2019 Information technology 31 42 12 10 4 0 0 73 14 515
2019 Data sciences 28 44 10 13 4 0 0 72 17 40
2019 Policy 38 42 6 13 1 0 0 80 14 90
2019 Project management 28 51 11 8 2 0 0 79 10 45
2019 Other services to the public 50 23 8 19 0 0 0 73 19 20
2019 None of the above 32 38 12 10 8 0 0 70 18 165

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 17 16 16 0 0 0 67 16 15
2024 Intelligence analysts 59 27 5 4 5 0 0 87 8 185
2024 Compliance, inspection and enforcement 56 39 3 0 2 0 0 94 2 30
2024 Communications or public affairs 54 37 5 3 0 0 0 92 3 55
2024 Access to information and privacy 47 44 9 0 0 0 0 91 0 10
2024 Security 69 19 3 4 5 0 0 88 9 115
2024 Science and technology 62 25 5 6 2 0 0 87 8 95
2024 Administration and operations 52 31 9 4 4 0 0 83 8 90
2024 Human resources 50 38 8 4 1 0 0 88 5 110
2024 Financial management 56 39 2 1 0 1 0 97 1 50
2024 Procurement 59 32 0 9 0 0 0 91 9 20
2024 Real property 51 49 0 0 0 0 0 100 0 10
2024 Material management 63 33 4 0 0 0 0 96 0 20
2024 Information management 64 31 3 2 0 0 0 95 2 35
2024 Information technology 57 31 5 5 1 0 0 89 6 540
2024 Evaluation 60 40 0 0 0 0 0 100 0 10
2024 Data sciences 52 29 11 3 5 0 0 82 8 40
2024 Policy 59 29 6 4 2 0 0 88 5 80
2024 Project management 62 18 7 3 9 0 0 80 13 55
2024 Other services to the public 44 36 9 8 3 0 0 80 11 25
2024 None of the above 48 40 7 5 1 0 0 88 5 125
2022 Client contact centre 52 27 8 13 0 0 0 79 13 15
2022 Compliance, inspection and enforcement 73 24 0 0 3 0 0 97 3 30
2022 Communications or public affairs 73 27 0 0 0 0 0 100 0 40
2022 Security 61 28 7 1 3 0 0 88 5 195
2022 Science and technology 44 46 3 6 1 0 0 90 7 80
2022 Administration and operations 59 33 3 3 2 0 0 92 5 60
2022 Human resources 59 24 6 6 5 0 0 83 10 85
2022 Financial management 50 39 4 2 5 0 0 89 7 45
2022 Procurement 62 27 5 5 0 0 0 89 5 20
2022 Real property 57 27 16 0 0 0 0 84 0 10
2022 Information management 63 27 6 4 0 0 0 90 4 30
2022 Information technology 60 30 5 4 1 0 0 90 5 480
2022 Data sciences 52 38 6 4 0 0 0 90 4 50
2022 Policy 65 23 6 5 0 0 0 88 5 75
2022 Project management 60 20 10 8 2 0 0 80 10 50
2022 Other services to the public 57 27 11 5 0 0 0 84 5 20
2022 None of the above 53 31 5 7 3 0 0 85 10 130
2020 Client contact centre 65 30 5 0 0 0 0 95 0 20
2020 Compliance, inspection and enforcement 72 25 0 4 0 0 0 96 4 25
2020 Communications or public affairs 57 31 7 2 2 0 0 89 4 45
2020 Security 62 25 7 3 2 0 0 88 5 150
2020 Science and technology 48 33 5 6 7 0 0 81 14 95
2020 Administration and operations 61 32 3 5 0 0 0 92 5 80
2020 Human resources 54 38 5 2 1 0 0 92 3 90
2020 Financial management 42 40 10 8 0 0 0 82 8 50
2020 Procurement 60 25 15 0 0 0 0 85 0 20
2020 Real property 69 17 0 5 9 0 0 86 14 10
2020 Information management 50 37 7 7 0 0 0 87 7 30
2020 Information technology 55 33 7 4 2 0 0 88 5 510
2020 Evaluation 36 64 0 0 0 0 0 100 0 10
2020 Data sciences 55 30 9 7 0 0 0 84 7 45
2020 Policy 61 28 7 1 3 0 0 89 4 70
2020 Project management 53 41 0 6 0 0 0 94 6 50
2020 Other services to the public 55 32 5 0 9 0 0 86 9 20
2020 None of the above 58 30 7 3 1 0 0 89 4 190
2019 Client contact centre 53 35 9 0 4 0 0 87 4 20
2019 Compliance, inspection and enforcement 59 31 6 3 0 0 0 90 3 45
2019 Communications or public affairs 48 34 3 9 6 0 0 82 15 45
2019 Access to information and privacy 68 24 8 0 0 0 0 92 0 10
2019 Security 57 27 6 7 3 1 0 84 10 190
2019 Science and technology 47 42 6 4 1 0 0 89 5 115
2019 Administration and operations 58 29 10 1 2 0 0 87 3 90
2019 Human resources 46 31 10 7 6 0 0 78 12 100
2019 Financial management 53 43 2 0 2 0 0 97 2 60
2019 Procurement 64 31 0 5 0 0 0 95 5 20
2019 Information management 56 32 2 6 4 0 0 87 10 25
2019 Information technology 55 32 7 4 2 0 0 88 6 520
2019 Data sciences 50 31 13 2 2 1 0 83 5 40
2019 Policy 64 28 4 4 1 0 0 91 5 90
2019 Project management 61 29 6 4 0 0 0 90 4 50
2019 Other services to the public 67 33 0 0 0 0 0 100 0 25
2019 None of the above 60 29 5 2 4 0 0 89 6 165

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 25 6 16 5 0 0 73 22 15
2024 Intelligence analysts 51 27 6 7 8 0 1 78 16 185
2024 Compliance, inspection and enforcement 47 31 12 3 6 0 0 78 10 30
2024 Communications or public affairs 43 42 8 5 1 0 0 85 6 55
2024 Access to information and privacy 58 24 9 0 9 0 0 82 9 10
2024 Security 50 30 7 6 7 0 0 80 13 115
2024 Science and technology 46 34 12 7 2 0 0 79 8 95
2024 Administration and operations 45 33 12 8 3 0 0 78 11 90
2024 Human resources 45 30 10 13 3 0 0 75 16 110
2024 Financial management 38 44 9 7 2 0 0 82 9 50
2024 Procurement 64 17 11 4 4 0 0 81 8 20
2024 Real property 16 59 8 9 8 0 0 75 17 10
2024 Material management 59 41 0 0 0 0 0 100 0 20
2024 Information management 52 33 9 3 3 0 0 85 6 35
2024 Information technology 48 33 8 5 5 0 0 81 10 545
2024 Evaluation 55 27 18 0 0 0 0 82 0 10
2024 Data sciences 43 39 9 3 7 0 0 81 9 40
2024 Policy 48 28 7 7 10 0 0 76 16 80
2024 Project management 54 21 5 12 7 0 0 75 20 55
2024 Other services to the public 37 28 17 15 3 0 0 65 17 25
2024 None of the above 40 34 9 13 5 0 0 73 18 125
2022 Client contact centre 46 34 13 7 0 0 0 80 7 15
2022 Compliance, inspection and enforcement 56 34 3 4 3 0 0 90 7 30
2022 Communications or public affairs 55 33 8 4 0 0 0 88 4 40
2022 Security 45 35 5 11 4 0 0 80 16 195
2022 Science and technology 45 38 9 8 0 0 0 83 8 80
2022 Administration and operations 62 20 4 11 3 0 0 82 14 60
2022 Human resources 37 32 16 7 8 0 0 69 15 80
2022 Financial management 36 44 9 2 9 0 0 80 11 45
2022 Procurement 26 47 10 12 5 0 0 73 17 20
2022 Real property 27 37 19 10 0 8 0 69 10 10
2022 Information management 53 31 3 10 4 0 0 84 13 30
2022 Information technology 49 34 9 5 2 0 0 84 8 480
2022 Data sciences 47 37 8 6 2 0 0 84 8 50
2022 Policy 48 27 12 12 1 0 0 75 14 75
2022 Project management 44 41 6 4 4 0 2 87 7 50
2022 Other services to the public 44 36 0 21 0 0 0 79 21 20
2022 None of the above 42 38 10 4 5 0 0 81 9 130
2020 Client contact centre 57 28 10 0 5 0 0 85 5 20
2020 Compliance, inspection and enforcement 47 46 7 0 0 0 0 93 0 30
2020 Communications or public affairs 55 29 7 4 4 0 0 84 9 45
2020 Security 43 38 13 3 3 0 0 81 6 150
2020 Science and technology 33 38 9 12 8 0 0 71 20 95
2020 Administration and operations 55 31 6 7 0 0 0 87 7 80
2020 Human resources 43 35 13 7 2 0 0 78 9 90
2020 Financial management 30 48 12 4 6 0 0 78 10 50
2020 Procurement 45 30 15 10 0 0 0 75 10 20
2020 Real property 69 9 0 14 9 0 0 78 22 10
2020 Information management 48 26 10 13 3 0 0 74 16 30
2020 Information technology 47 35 8 6 3 0 0 82 10 515
2020 Evaluation 64 27 9 0 0 0 0 91 0 10
2020 Data sciences 43 41 5 9 2 0 0 84 11 45
2020 Policy 53 37 4 6 0 0 0 90 6 70
2020 Project management 45 43 2 8 2 0 0 88 10 50
2020 Other services to the public 32 27 9 18 14 0 0 59 32 20
2020 None of the above 36 37 11 11 4 1 0 74 16 190
2019 Client contact centre 31 39 26 4 0 0 0 70 4 20
2019 Compliance, inspection and enforcement 44 34 17 4 1 0 0 78 6 45
2019 Communications or public affairs 45 29 3 13 11 0 0 73 24 45
2019 Access to information and privacy 56 22 7 7 7 0 0 78 15 10
2019 Security 43 32 12 10 4 0 0 74 14 195
2019 Science and technology 39 41 12 7 1 0 0 80 8 115
2019 Administration and operations 49 28 11 7 4 0 0 77 12 90
2019 Human resources 29 42 11 8 11 0 0 71 19 100
2019 Financial management 51 35 7 3 3 0 0 86 7 60
2019 Procurement 51 34 5 5 5 0 0 85 10 20
2019 Information management 37 28 19 6 10 0 0 65 16 25
2019 Information technology 43 37 9 7 4 0 0 80 11 520
2019 Data sciences 46 37 7 10 0 0 0 83 10 40
2019 Policy 56 31 5 4 5 0 0 86 9 95
2019 Project management 50 29 15 4 1 0 0 79 6 50
2019 Other services to the public 52 26 11 7 4 0 0 78 11 25
2019 None of the above 45 35 7 9 5 0 0 79 14 165

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 18 23 0 0 0 0 77 0 15
2024 Intelligence analysts 72 19 4 2 4 0 0 91 6 185
2024 Compliance, inspection and enforcement 66 25 7 0 2 0 0 91 2 30
2024 Communications or public affairs 57 31 10 0 2 0 0 88 2 55
2024 Access to information and privacy 60 17 7 16 0 0 0 77 16 10
2024 Security 69 22 5 3 1 0 0 91 3 115
2024 Science and technology 62 31 5 1 1 0 0 93 2 95
2024 Administration and operations 59 26 13 1 2 0 0 84 3 90
2024 Human resources 49 33 14 4 1 0 0 82 5 110
2024 Financial management 51 31 12 5 0 0 0 83 5 50
2024 Procurement 61 28 11 0 0 0 0 89 0 20
2024 Real property 57 18 25 0 0 0 0 75 0 10
2024 Material management 84 11 6 0 0 0 0 94 0 20
2024 Information management 79 15 6 0 0 0 0 94 0 35
2024 Information technology 64 27 7 1 1 0 0 90 3 540
2024 Evaluation 64 26 9 0 0 0 0 91 0 10
2024 Data sciences 67 16 10 5 2 0 0 83 8 40
2024 Policy 61 25 12 2 0 0 0 85 2 80
2024 Project management 52 29 7 8 4 0 0 81 12 55
2024 Other services to the public 40 40 17 0 3 0 0 80 3 25
2024 None of the above 58 26 11 5 0 0 0 84 5 125
2022 Client contact centre 61 32 0 7 0 0 0 93 7 15
2022 Compliance, inspection and enforcement 54 43 0 3 0 0 0 97 3 30
2022 Communications or public affairs 77 18 5 0 0 0 0 95 0 40
2022 Security 66 26 5 2 1 0 0 92 3 195
2022 Science and technology 62 31 7 0 0 0 0 93 0 80
2022 Administration and operations 67 15 10 6 2 0 0 82 7 60
2022 Human resources 60 27 7 4 2 0 0 87 6 85
2022 Financial management 42 42 11 2 3 0 0 84 5 45
2022 Procurement 46 45 9 0 0 0 0 91 0 20
2022 Real property 54 36 10 0 0 0 0 90 0 10
2022 Information management 67 24 3 3 4 0 0 91 6 30
2022 Information technology 70 22 6 2 1 0 0 92 2 475
2022 Data sciences 64 29 7 0 0 0 0 93 0 50
2022 Policy 67 23 7 3 0 0 0 90 3 75
2022 Project management 57 33 8 0 2 0 0 91 2 50
2022 Other services to the public 56 24 10 10 0 0 0 79 10 20
2022 None of the above 59 30 8 1 2 0 0 89 3 130
2020 Client contact centre 67 28 5 0 0 0 0 95 0 20
2020 Compliance, inspection and enforcement 78 18 0 4 0 0 0 96 4 30
2020 Communications or public affairs 62 27 7 2 2 0 0 89 4 45
2020 Security 70 25 4 0 1 0 0 95 1 150
2020 Science and technology 48 36 10 4 3 0 0 83 7 95
2020 Administration and operations 64 27 6 3 0 0 0 91 3 80
2020 Human resources 58 31 10 1 0 0 0 89 1 90
2020 Financial management 52 28 18 2 0 0 0 80 2 50
2020 Procurement 70 25 5 0 0 0 0 95 0 20
2020 Real property 78 9 9 5 0 0 0 86 5 10
2020 Information management 58 35 3 0 3 0 0 94 3 30
2020 Information technology 64 25 7 3 1 0 0 89 4 510
2020 Evaluation 36 64 0 0 0 0 0 100 0 10
2020 Data sciences 68 27 2 0 2 0 0 95 2 45
2020 Policy 65 28 6 1 0 0 0 93 1 70
2020 Project management 61 35 4 0 0 0 0 96 0 50
2020 Other services to the public 55 27 14 0 5 0 0 82 5 20
2020 None of the above 66 21 10 1 1 0 0 87 2 190
2019 Client contact centre 65 21 13 0 0 0 0 87 0 20
2019 Compliance, inspection and enforcement 62 27 9 2 0 0 0 89 2 40
2019 Communications or public affairs 65 27 1 2 6 0 0 91 7 45
2019 Access to information and privacy 34 52 15 0 0 0 0 85 0 10
2019 Security 65 29 5 1 1 0 0 94 1 190
2019 Science and technology 60 32 8 0 0 0 0 92 0 115
2019 Administration and operations 53 31 7 4 5 0 0 84 9 90
2019 Human resources 52 30 13 2 3 0 0 83 5 100
2019 Financial management 52 41 5 0 2 0 0 93 2 60
2019 Procurement 59 15 26 0 0 0 0 74 0 20
2019 Information management 70 9 18 3 0 0 0 79 3 25
2019 Information technology 66 25 6 2 1 0 0 91 3 515
2019 Data sciences 63 26 6 2 2 0 0 90 4 40
2019 Policy 75 17 4 3 1 0 0 92 4 90
2019 Project management 61 27 10 2 0 0 0 88 2 50
2019 Other services to the public 74 22 4 0 0 0 0 96 0 25
2019 None of the above 68 21 5 2 2 0 1 91 3 165

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 46 11 0 0 0 6 88 0 15
2024 Intelligence analysts 49 31 6 7 6 1 0 81 13 185
2024 Compliance, inspection and enforcement 65 24 7 3 2 0 0 88 5 30
2024 Communications or public affairs 46 28 17 5 3 0 0 75 9 55
2024 Access to information and privacy 60 16 8 7 9 0 0 76 16 10
2024 Security 51 28 5 9 6 0 0 80 16 115
2024 Science and technology 57 31 8 0 4 0 0 88 4 95
2024 Administration and operations 42 34 11 8 3 0 1 77 11 90
2024 Human resources 43 35 10 9 2 0 0 79 11 110
2024 Financial management 43 37 16 5 0 0 0 79 5 50
2024 Procurement 48 38 10 0 4 0 0 86 4 20
2024 Real property 47 26 27 0 0 0 0 73 0 10
2024 Material management 49 43 8 0 0 0 0 92 0 20
2024 Information management 56 23 9 12 0 0 0 79 12 35
2024 Information technology 51 33 8 5 3 0 0 84 8 540
2024 Evaluation 63 18 10 9 0 0 0 81 9 10
2024 Data sciences 65 23 2 0 10 0 0 87 10 40
2024 Policy 51 29 6 8 6 0 0 80 14 80
2024 Project management 52 28 9 3 7 0 0 80 10 50
2024 Other services to the public 35 34 19 11 0 0 0 70 11 25
2024 None of the above 41 39 10 9 1 0 0 79 10 125
2022 Client contact centre 70 23 0 7 0 0 0 93 7 15
2022 Compliance, inspection and enforcement 35 62 3 0 0 0 0 97 0 30
2022 Communications or public affairs 60 18 10 9 0 0 3 81 9 40
2022 Security 49 36 7 6 3 0 0 84 9 195
2022 Science and technology 52 33 6 9 0 0 0 85 9 80
2022 Administration and operations 55 25 12 8 0 0 0 80 8 55
2022 Human resources 43 35 5 9 8 0 0 78 18 85
2022 Financial management 45 38 0 6 9 0 2 84 16 45
2022 Procurement 54 42 4 0 0 0 0 96 0 20
2022 Real property 18 54 10 17 0 0 0 72 17 10
2022 Information management 47 33 10 10 0 0 0 80 10 30
2022 Information technology 54 32 7 4 3 0 0 86 7 475
2022 Data sciences 64 32 2 2 0 0 0 96 2 50
2022 Policy 51 35 3 7 4 0 0 86 11 75
2022 Project management 53 36 7 2 2 0 0 89 4 50
2022 Other services to the public 40 40 5 16 0 0 0 79 16 20
2022 None of the above 43 41 7 7 2 0 0 84 10 130
2020 Client contact centre 60 20 5 15 0 0 0 80 15 20
2020 Compliance, inspection and enforcement 60 29 4 7 0 0 0 89 7 30
2020 Communications or public affairs 47 42 2 7 2 0 0 89 9 45
2020 Security 47 31 10 7 5 0 0 78 12 150
2020 Science and technology 36 43 9 5 6 0 1 80 12 95
2020 Administration and operations 58 24 12 5 1 0 0 82 6 80
2020 Human resources 45 37 10 4 4 0 0 82 9 90
2020 Financial management 44 34 8 12 2 0 0 78 14 50
2020 Procurement 58 26 11 0 5 0 0 84 5 20
2020 Real property 78 14 0 0 9 0 0 91 9 10
2020 Information management 63 23 0 13 0 0 0 87 13 30
2020 Information technology 53 32 7 4 3 0 0 85 8 510
2020 Evaluation 45 36 18 0 0 0 0 82 0 10
2020 Data sciences 48 39 2 9 2 0 0 86 11 45
2020 Policy 50 38 7 1 1 1 0 90 3 70
2020 Project management 46 40 13 2 0 0 0 85 2 50
2020 Other services to the public 48 24 10 5 14 0 0 71 19 20
2020 None of the above 42 35 9 12 2 0 1 78 14 190
2019 Client contact centre 31 47 17 4 0 0 0 78 4 20
2019 Compliance, inspection and enforcement 44 36 6 12 0 2 0 82 12 45
2019 Communications or public affairs 49 22 7 15 7 0 0 71 22 45
2019 Access to information and privacy 41 37 7 7 7 0 0 78 15 10
2019 Security 41 36 9 10 5 0 0 76 15 195
2019 Science and technology 43 36 14 3 3 0 0 79 6 115
2019 Administration and operations 46 38 5 5 6 0 0 83 12 90
2019 Human resources 26 43 9 12 10 0 0 69 22 100
2019 Financial management 54 41 2 2 2 0 0 95 3 60
2019 Procurement 49 20 5 21 5 0 0 69 26 20
2019 Information management 39 24 16 13 8 0 0 63 20 25
2019 Information technology 47 37 7 6 2 0 0 84 9 515
2019 Data sciences 49 44 5 2 0 0 0 93 2 40
2019 Policy 59 25 4 9 4 0 0 83 13 95
2019 Project management 48 36 10 2 4 0 0 84 6 50
2019 Other services to the public 59 18 4 15 4 0 0 78 18 25
2019 None of the above 44 34 8 7 6 0 1 78 13 165

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 40 12 0 0 0 0 88 0 15
2024 Intelligence analysts 62 23 5 3 7 0 0 84 10 185
2024 Compliance, inspection and enforcement 66 24 7 3 0 0 0 90 3 30
2024 Communications or public affairs 54 33 8 5 0 0 0 87 5 55
2024 Access to information and privacy 65 25 0 0 9 0 0 91 9 10
2024 Security 58 24 9 4 5 0 0 82 10 115
2024 Science and technology 63 23 10 2 3 0 0 86 5 95
2024 Administration and operations 50 35 7 4 3 0 1 86 7 90
2024 Human resources 52 27 10 9 3 0 0 79 11 110
2024 Financial management 33 48 15 3 0 0 0 82 3 50
2024 Procurement 53 28 10 5 0 0 4 84 5 20
2024 Real property 47 45 0 8 0 0 0 92 8 10
2024 Material management 70 26 4 0 0 0 0 96 0 20
2024 Information management 70 13 3 15 0 0 0 83 15 35
2024 Information technology 58 28 7 4 3 0 0 86 7 545
2024 Evaluation 71 19 10 0 0 0 0 90 0 10
2024 Data sciences 81 8 5 5 0 0 0 90 5 40
2024 Policy 52 26 6 13 4 0 0 78 16 80
2024 Project management 67 13 8 2 10 0 0 80 12 55
2024 Other services to the public 44 37 8 6 4 0 0 81 11 25
2024 None of the above 52 32 8 5 2 0 0 85 7 125
2022 Client contact centre 93 0 0 7 0 0 0 93 7 15
2022 Compliance, inspection and enforcement 51 37 4 8 0 0 0 88 8 30
2022 Communications or public affairs 72 22 4 0 2 0 0 94 2 40
2022 Security 60 25 6 5 4 0 0 85 9 195
2022 Science and technology 61 30 7 1 1 0 0 91 3 80
2022 Administration and operations 66 19 11 4 0 0 0 85 4 55
2022 Human resources 48 37 5 6 4 0 0 86 9 85
2022 Financial management 51 32 4 2 9 0 2 84 11 45
2022 Procurement 52 33 15 0 0 0 0 85 0 20
2022 Real property 35 18 37 10 0 0 0 53 10 10
2022 Information management 51 37 5 3 4 0 0 88 6 30
2022 Information technology 62 27 7 2 1 0 0 89 4 475
2022 Data sciences 75 20 4 0 0 0 0 96 0 50
2022 Policy 61 27 1 7 4 0 0 88 10 75
2022 Project management 67 23 2 6 2 0 0 90 8 50
2022 Other services to the public 51 38 11 0 0 0 0 89 0 20
2022 None of the above 55 34 5 4 2 0 0 90 5 130
2020 Client contact centre 57 28 10 5 0 0 0 85 5 20
2020 Compliance, inspection and enforcement 54 38 4 4 0 0 0 93 4 30
2020 Communications or public affairs 64 29 2 4 0 0 0 93 4 45
2020 Security 55 27 8 7 3 0 0 82 10 150
2020 Science and technology 46 36 12 2 4 0 0 82 6 95
2020 Administration and operations 57 34 6 3 0 0 0 91 3 80
2020 Human resources 51 38 3 5 3 0 0 89 8 90
2020 Financial management 44 40 10 4 2 0 0 84 6 50
2020 Procurement 65 30 0 5 0 0 0 95 5 20
2020 Real property 78 0 14 0 9 0 0 78 9 10
2020 Information management 74 13 6 6 0 0 0 87 6 30
2020 Information technology 59 29 7 3 3 0 0 87 5 510
2020 Evaluation 45 55 0 0 0 0 0 100 0 10
2020 Data sciences 73 20 5 2 0 0 0 93 2 45
2020 Policy 56 29 6 8 1 0 0 85 10 70
2020 Project management 53 37 6 4 0 0 0 90 4 50
2020 Other services to the public 45 18 9 18 5 0 5 67 24 20
2020 None of the above 52 28 14 3 2 0 1 81 5 190
2019 Client contact centre 40 34 26 0 0 0 0 74 0 20
2019 Compliance, inspection and enforcement 40 42 8 8 0 2 0 84 8 45
2019 Communications or public affairs 52 23 16 0 9 0 0 75 9 45
2019 Access to information and privacy 44 34 7 15 0 0 0 78 15 10
2019 Security 48 30 11 8 3 0 0 79 10 195
2019 Science and technology 56 33 4 5 2 0 0 89 7 115
2019 Administration and operations 49 35 8 4 4 0 0 83 8 90
2019 Human resources 38 32 12 9 10 0 0 70 19 100
2019 Financial management 51 44 3 0 2 0 0 95 2 60
2019 Procurement 44 41 5 10 0 0 0 85 10 20
2019 Information management 31 36 27 2 4 0 0 67 6 25
2019 Information technology 55 32 6 5 2 0 0 87 7 520
2019 Data sciences 63 34 2 0 0 0 1 98 0 40
2019 Policy 64 19 9 5 3 0 0 83 8 90
2019 Project management 62 32 4 0 1 0 0 94 1 50
2019 Other services to the public 62 23 4 12 0 0 0 85 12 20
2019 None of the above 55 28 7 5 6 0 0 83 11 165

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 33 10 16 5 0 0 69 22 15
2024 Intelligence analysts 53 25 7 7 7 1 0 79 14 185
2024 Compliance, inspection and enforcement 65 27 7 2 0 0 0 91 2 30
2024 Communications or public affairs 41 41 12 6 0 0 0 82 6 55
2024 Access to information and privacy 68 23 0 0 9 0 0 91 9 10
2024 Security 52 27 11 3 6 0 1 80 9 115
2024 Science and technology 49 30 13 3 1 1 2 82 4 95
2024 Administration and operations 48 32 12 6 2 0 0 80 8 90
2024 Human resources 42 35 9 12 3 0 0 77 15 110
2024 Financial management 44 43 5 8 0 0 0 87 8 50
2024 Procurement 53 26 16 0 4 0 0 79 4 20
2024 Real property 32 18 27 23 0 0 0 50 23 10
2024 Material management 73 23 4 0 0 0 0 96 0 20
2024 Information management 63 23 8 3 3 0 0 86 6 35
2024 Information technology 50 31 10 5 3 1 0 81 9 540
2024 Evaluation 81 10 9 0 0 0 0 91 0 10
2024 Data sciences 58 22 10 5 5 0 0 80 10 40
2024 Policy 52 24 12 6 6 0 0 76 12 80
2024 Project management 55 26 9 4 7 0 0 81 10 55
2024 Other services to the public 36 42 13 7 3 0 0 78 9 25
2024 None of the above 41 38 8 7 6 1 0 79 13 125
2022 Client contact centre 80 6 7 7 0 0 0 87 7 15
2022 Compliance, inspection and enforcement 50 35 0 10 4 0 0 86 14 30
2022 Communications or public affairs 69 29 2 0 0 0 0 98 0 40
2022 Security 47 36 7 7 2 1 1 85 9 190
2022 Science and technology 50 29 10 5 4 1 1 81 9 80
2022 Administration and operations 59 19 16 5 0 0 0 78 5 55
2022 Human resources 46 25 10 11 8 0 0 71 19 85
2022 Financial management 46 24 18 2 9 0 0 71 11 45
2022 Procurement 67 22 10 0 0 0 0 90 0 20
2022 Real property 29 41 20 10 0 0 0 69 10 10
2022 Information management 37 48 12 3 0 0 0 85 3 30
2022 Information technology 55 29 9 4 2 1 0 85 6 480
2022 Data sciences 65 26 3 2 0 4 0 95 2 50
2022 Policy 56 25 7 8 4 0 0 81 12 75
2022 Project management 57 28 10 2 4 0 0 84 5 50
2022 Other services to the public 41 38 5 16 0 0 0 79 16 20
2022 None of the above 45 34 11 6 3 1 0 80 9 130
2020 Client contact centre 52 33 5 10 0 0 0 85 10 20
2020 Compliance, inspection and enforcement 54 42 4 0 0 0 0 96 0 30
2020 Communications or public affairs 55 31 4 7 2 0 0 87 9 45
2020 Security 46 38 5 6 3 0 1 86 9 150
2020 Science and technology 31 41 13 8 7 0 0 72 15 95
2020 Administration and operations 58 32 6 4 0 0 0 90 4 80
2020 Human resources 44 40 5 9 1 0 1 85 10 90
2020 Financial management 38 42 13 4 4 0 0 79 8 50
2020 Procurement 45 45 5 5 0 0 0 90 5 20
2020 Real property 52 35 5 0 9 0 0 86 9 10
2020 Information management 48 35 3 10 3 0 0 84 13 30
2020 Information technology 46 36 10 6 2 0 0 82 8 510
2020 Evaluation 27 64 0 9 0 0 0 91 9 10
2020 Data sciences 36 36 7 11 5 0 5 76 17 45
2020 Policy 42 36 10 11 2 0 0 78 12 70
2020 Project management 43 45 10 0 2 0 0 88 2 50
2020 Other services to the public 36 27 14 14 9 0 0 64 23 20
2020 None of the above 34 42 15 6 3 0 1 76 9 190
2019 Client contact centre 35 30 22 9 0 4 0 68 9 20
2019 Compliance, inspection and enforcement 53 24 11 11 1 0 0 77 12 40
2019 Communications or public affairs 62 19 9 5 6 0 0 81 11 45
2019 Access to information and privacy 49 29 15 7 0 0 0 78 7 10
2019 Security 41 36 11 10 1 0 1 78 11 190
2019 Science and technology 38 38 15 7 1 1 1 77 8 115
2019 Administration and operations 46 30 11 10 3 0 0 76 13 85
2019 Human resources 30 36 15 14 6 0 0 66 20 100
2019 Financial management 52 39 2 5 2 0 0 92 7 60
2019 Procurement 36 44 10 10 0 0 0 80 10 20
2019 Information management 51 15 14 20 0 0 0 66 20 25
2019 Information technology 43 39 10 5 2 1 0 83 7 510
2019 Data sciences 33 46 15 4 0 2 0 80 5 40
2019 Policy 58 27 7 5 2 0 1 86 7 95
2019 Project management 41 44 6 8 0 0 0 86 8 50
2019 Other services to the public 48 41 7 4 0 0 0 89 4 25
2019 None of the above 44 37 6 8 4 1 1 83 12 165

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 11 17 6 6 0 0 70 13 15
2024 Intelligence analysts 62 26 6 2 4 0 0 88 6 185
2024 Compliance, inspection and enforcement 72 23 3 0 2 0 0 95 2 30
2024 Communications or public affairs 51 37 7 5 0 0 0 88 5 55
2024 Access to information and privacy 51 33 9 7 0 0 0 84 7 10
2024 Security 59 27 9 2 3 0 0 86 5 115
2024 Science and technology 57 32 10 2 0 0 0 89 2 95
2024 Administration and operations 53 31 11 3 2 0 0 84 5 90
2024 Human resources 40 36 12 8 3 0 0 76 12 110
2024 Financial management 49 34 13 4 0 0 0 83 4 50
2024 Procurement 53 38 5 0 4 0 0 91 4 20
2024 Real property 34 41 17 8 0 0 0 75 8 10
2024 Material management 90 10 0 0 0 0 0 100 0 20
2024 Information management 70 21 9 0 0 0 0 91 0 35
2024 Information technology 55 31 6 6 2 0 0 86 7 545
2024 Evaluation 91 9 0 0 0 0 0 100 0 10
2024 Data sciences 65 21 7 5 2 0 0 86 8 40
2024 Policy 54 27 10 5 4 0 0 81 9 80
2024 Project management 56 20 9 12 3 0 0 76 15 55
2024 Other services to the public 37 37 20 4 3 0 0 74 6 25
2024 None of the above 47 37 7 7 1 0 0 84 9 125
2022 Client contact centre 66 20 7 7 0 0 0 87 7 15
2022 Compliance, inspection and enforcement 59 31 8 3 0 0 0 89 3 30
2022 Communications or public affairs 64 31 5 0 0 0 0 95 0 40
2022 Security 58 29 6 4 2 0 0 88 6 195
2022 Science and technology 58 27 14 1 0 0 0 85 1 80
2022 Administration and operations 57 29 9 5 0 0 0 86 5 60
2022 Human resources 47 36 8 3 5 0 0 83 8 85
2022 Financial management 30 56 10 2 3 0 0 85 5 45
2022 Procurement 49 41 5 4 0 0 0 91 4 20
2022 Real property 27 48 0 26 0 0 0 74 26 10
2022 Information management 54 37 3 3 4 0 0 91 6 30
2022 Information technology 61 28 8 2 1 0 0 89 3 480
2022 Data sciences 59 26 14 0 0 2 0 86 0 50
2022 Policy 60 23 9 6 1 0 0 84 8 75
2022 Project management 51 35 8 2 2 0 2 88 4 50
2022 Other services to the public 44 35 15 0 5 0 0 79 5 20
2022 None of the above 50 36 6 6 2 0 0 86 8 130
2020 Client contact centre 53 37 5 5 0 0 0 90 5 20
2020 Compliance, inspection and enforcement 65 31 4 0 0 0 0 96 0 30
2020 Communications or public affairs 66 25 2 4 2 0 0 91 7 45
2020 Security 66 25 6 2 1 0 0 91 3 145
2020 Science and technology 44 37 9 9 2 0 0 81 10 95
2020 Administration and operations 56 36 5 3 0 0 0 92 3 80
2020 Human resources 53 34 10 1 2 0 0 87 3 90
2020 Financial management 46 38 8 6 2 0 0 84 8 50
2020 Procurement 55 40 5 0 0 0 0 95 0 20
2020 Real property 69 17 14 0 0 0 0 86 0 10
2020 Information management 55 29 3 10 3 0 0 84 13 30
2020 Information technology 56 30 9 5 1 0 0 85 6 510
2020 Evaluation 36 45 18 0 0 0 0 82 0 10
2020 Data sciences 52 41 2 2 2 0 0 93 5 45
2020 Policy 54 32 9 4 1 0 0 85 6 70
2020 Project management 45 41 10 4 0 0 0 86 4 50
2020 Other services to the public 59 18 14 0 9 0 0 77 9 20
2020 None of the above 55 29 10 3 3 0 0 84 6 195
2019 Client contact centre 53 26 17 4 0 0 0 78 4 20
2019 Compliance, inspection and enforcement 49 35 8 6 0 1 0 85 6 45
2019 Communications or public affairs 59 30 3 2 6 0 0 90 7 45
2019 Access to information and privacy 56 37 7 0 0 0 0 93 0 10
2019 Security 53 34 6 5 1 0 0 88 7 190
2019 Science and technology 48 43 3 4 1 0 0 92 5 115
2019 Administration and operations 57 27 6 4 5 0 0 84 9 85
2019 Human resources 45 38 7 5 6 0 0 83 11 105
2019 Financial management 57 36 3 2 2 0 0 93 3 60
2019 Procurement 44 31 26 0 0 0 0 74 0 20
2019 Information management 56 14 27 4 0 0 0 70 4 25
2019 Information technology 59 30 7 3 1 0 0 89 4 520
2019 Data sciences 59 34 4 0 2 0 0 93 2 40
2019 Policy 72 20 4 3 1 0 0 92 4 95
2019 Project management 46 42 6 4 1 0 0 88 6 50
2019 Other services to the public 78 15 4 4 0 0 0 93 4 25
2019 None of the above 62 25 7 2 3 0 1 88 5 165

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 66 17 6 0 11 0 0 82 11 15
2024 Intelligence analysts 42 30 15 7 4 0 2 74 11 185
2024 Compliance, inspection and enforcement 52 32 7 7 2 0 0 84 9 30
2024 Communications or public affairs 56 17 17 3 7 0 0 73 10 55
2024 Access to information and privacy 32 43 9 0 16 0 0 75 16 10
2024 Security 34 36 17 10 3 0 0 70 13 115
2024 Science and technology 55 26 10 1 3 2 4 86 4 95
2024 Administration and operations 47 27 12 10 4 0 1 74 14 90
2024 Human resources 45 26 16 10 3 0 0 71 13 110
2024 Financial management 50 30 8 8 3 0 0 80 12 50
2024 Procurement 42 42 8 8 0 0 0 84 8 20
2024 Real property 0 50 25 18 8 0 0 50 25 10
2024 Material management 61 13 14 6 6 0 0 74 12 20
2024 Information management 53 26 12 7 3 0 0 78 10 35
2024 Information technology 42 32 15 6 4 0 1 75 10 545
2024 Evaluation 74 26 0 0 0 0 0 100 0 10
2024 Data sciences 51 34 9 7 0 0 0 85 7 40
2024 Policy 38 23 22 7 10 0 0 61 17 80
2024 Project management 60 24 6 2 7 0 2 85 8 55
2024 Other services to the public 56 37 3 0 3 0 0 93 3 25
2024 None of the above 55 25 13 3 5 0 0 80 8 125
2022 Client contact centre 69 10 9 13 0 0 0 78 13 15
2022 Compliance, inspection and enforcement 45 31 16 0 9 0 0 76 9 30
2022 Communications or public affairs 50 28 13 7 2 0 0 78 9 40
2022 Security 46 29 16 3 4 0 1 76 8 195
2022 Science and technology 55 22 11 6 6 0 1 77 12 80
2022 Administration and operations 42 31 8 8 12 0 0 73 19 60
2022 Human resources 34 26 18 16 7 0 0 60 23 85
2022 Financial management 37 40 12 8 2 0 0 77 10 45
2022 Procurement 33 38 24 0 5 0 0 71 5 20
2022 Real property 44 36 10 10 0 0 0 80 10 10
2022 Information management 37 41 13 3 3 4 0 81 6 30
2022 Information technology 41 34 15 5 5 0 0 75 10 480
2022 Data sciences 55 36 10 0 0 0 0 90 0 50
2022 Policy 38 31 17 7 7 0 0 69 14 75
2022 Project management 42 31 14 4 7 2 0 74 11 50
2022 Other services to the public 32 28 23 10 6 0 0 61 16 20
2022 None of the above 39 37 12 7 3 1 2 77 10 130
2020 Client contact centre 42 31 19 0 8 0 0 73 8 20
2020 Compliance, inspection and enforcement 36 29 24 0 11 0 0 65 11 30
2020 Communications or public affairs 38 38 19 2 2 0 0 76 4 45
2020 Security 40 35 14 5 5 0 1 76 10 150
2020 Science and technology 45 32 10 8 4 1 0 79 12 95
2020 Administration and operations 50 27 11 6 5 0 0 78 12 80
2020 Human resources 37 35 13 10 5 0 0 72 15 90
2020 Financial management 40 32 16 12 0 0 0 72 12 50
2020 Procurement 40 35 15 5 5 0 0 75 10 20
2020 Real property 35 35 17 5 9 0 0 69 14 10
2020 Information management 55 23 19 3 0 0 0 77 3 30
2020 Information technology 38 35 15 6 6 0 0 73 12 510
2020 Evaluation 36 55 9 0 0 0 0 91 0 10
2020 Data sciences 25 34 27 11 0 0 2 60 12 45
2020 Policy 35 29 13 12 10 0 1 65 22 70
2020 Project management 24 41 18 10 4 0 2 67 15 50
2020 Other services to the public 45 14 18 14 9 0 0 59 23 20
2020 None of the above 48 27 17 3 3 1 2 77 5 190
2019 Client contact centre 42 46 4 9 0 0 0 87 9 20
2019 Compliance, inspection and enforcement 51 23 15 12 0 0 0 74 12 45
2019 Communications or public affairs 55 33 7 5 0 0 0 88 5 45
2019 Access to information and privacy 30 29 26 7 7 0 0 59 15 10
2019 Security 39 30 19 9 2 0 1 69 12 195
2019 Science and technology 47 29 17 6 1 0 1 76 7 115
2019 Administration and operations 53 23 17 7 1 0 0 75 8 90
2019 Human resources 29 30 17 15 9 0 0 59 24 100
2019 Financial management 53 28 9 6 3 0 0 81 9 60
2019 Procurement 31 39 25 5 0 0 0 69 5 20
2019 Information management 45 31 17 7 0 0 0 76 7 25
2019 Information technology 43 33 15 6 3 0 0 76 9 520
2019 Data sciences 54 38 5 2 0 0 1 93 2 40
2019 Policy 47 28 19 2 3 0 2 76 5 95
2019 Project management 37 26 13 17 6 0 0 64 24 50
2019 Other services to the public 52 33 7 0 7 0 0 85 7 25
2019 None of the above 50 28 11 6 3 0 1 79 9 165

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 17 24 17 16 13 0 13 33 48 15
2024 Intelligence analysts 8 24 35 26 4 1 2 31 33 185
2024 Compliance, inspection and enforcement 6 16 28 33 15 2 0 49 22 30
2024 Communications or public affairs 7 15 44 19 13 2 0 33 23 55
2024 Access to information and privacy 15 16 28 34 7 0 0 41 31 10
2024 Security 12 16 35 24 13 0 0 37 28 115
2024 Science and technology 6 19 43 13 18 1 0 32 25 95
2024 Administration and operations 5 29 30 17 13 1 5 32 36 90
2024 Human resources 8 25 34 19 14 0 0 33 33 110
2024 Financial management 3 11 35 32 19 0 0 50 14 50
2024 Procurement 4 10 32 23 26 0 4 51 15 20
2024 Real property 0 47 43 10 0 0 0 10 47 10
2024 Material management 6 31 38 14 10 0 0 24 38 20
2024 Information management 10 12 43 10 22 0 3 34 22 35
2024 Information technology 9 25 37 19 9 1 1 28 35 540
2024 Evaluation 0 18 24 39 19 0 0 58 18 10
2024 Data sciences 5 26 41 17 7 3 0 26 32 40
2024 Policy 6 26 46 16 4 0 2 20 33 80
2024 Project management 12 16 45 17 10 0 0 27 28 55
2024 Other services to the public 9 23 30 21 18 0 0 38 32 25
2024 None of the above 14 25 35 15 10 0 1 25 40 125
2022 Client contact centre 16 22 21 6 28 0 7 36 41 15
2022 Compliance, inspection and enforcement 6 28 24 33 9 0 0 42 34 30
2022 Communications or public affairs 7 10 39 30 14 0 0 44 17 40
2022 Security 5 22 45 16 12 0 1 28 27 195
2022 Science and technology 3 26 34 28 9 0 0 37 29 80
2022 Administration and operations 3 12 42 29 13 0 0 43 15 60
2022 Human resources 22 24 26 18 8 0 1 27 47 85
2022 Financial management 7 26 43 15 8 0 0 24 33 45
2022 Procurement 0 20 51 6 23 0 0 29 20 20
2022 Real property 26 19 29 9 17 0 0 25 45 10
2022 Information management 15 31 30 7 16 0 0 23 46 30
2022 Information technology 7 19 38 21 14 0 1 36 26 475
2022 Data sciences 2 25 33 29 10 0 2 39 27 50
2022 Policy 5 23 47 13 11 0 0 25 28 75
2022 Project management 8 23 43 19 6 2 0 25 31 50
2022 Other services to the public 6 40 16 18 10 5 5 31 51 20
2022 None of the above 14 17 44 15 10 0 0 24 32 130
2020 Client contact centre 25 25 25 15 10 0 0 25 50 20
2020 Compliance, inspection and enforcement 4 24 40 22 11 0 0 33 27 30
2020 Communications or public affairs 7 9 42 29 10 2 0 40 16 45
2020 Security 4 22 36 26 10 0 1 37 26 150
2020 Science and technology 9 22 32 18 16 2 1 35 31 95
2020 Administration and operations 3 11 50 23 13 0 0 36 14 80
2020 Human resources 11 31 31 18 7 0 1 26 42 90
2020 Financial management 4 30 46 16 4 0 0 20 34 50
2020 Procurement 10 30 35 20 5 0 0 25 40 20
2020 Real property 9 14 52 17 9 0 0 26 22 10
2020 Information management 3 13 42 35 6 0 0 42 16 30
2020 Information technology 9 21 39 21 9 0 1 30 30 510
2020 Evaluation 9 9 36 45 0 0 0 45 18 10
2020 Data sciences 7 18 41 27 5 0 2 33 26 45
2020 Policy 12 27 33 20 9 0 0 28 39 70
2020 Project management 6 22 39 24 8 0 0 33 29 50
2020 Other services to the public 27 14 36 23 0 0 0 23 41 20
2020 None of the above 7 21 34 26 11 0 3 37 28 195
2019 Client contact centre 9 33 41 13 4 0 0 17 42 20
2019 Compliance, inspection and enforcement 6 21 36 30 6 0 2 37 27 45
2019 Communications or public affairs 9 4 28 36 24 0 0 60 12 45
2019 Access to information and privacy 7 7 19 37 30 0 0 66 15 10
2019 Security 9 27 29 27 6 1 1 34 37 195
2019 Science and technology 6 20 34 28 10 3 0 39 26 115
2019 Administration and operations 2 16 45 25 11 1 0 37 18 85
2019 Human resources 16 27 38 14 5 0 0 19 43 100
2019 Financial management 4 19 39 29 8 0 0 38 24 60
2019 Procurement 5 31 15 49 0 0 0 49 36 20
2019 Information management 10 11 39 29 7 0 4 38 22 30
2019 Information technology 8 24 38 19 10 0 1 29 33 520
2019 Data sciences 6 20 40 18 16 0 0 34 26 40
2019 Policy 14 17 38 22 10 0 0 32 30 95
2019 Project management 4 40 36 11 4 4 0 16 46 50
2019 Other services to the public 11 18 26 41 4 0 0 45 30 25
2019 None of the above 9 15 40 27 7 2 1 35 25 165

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 20 32 11 21 0 6 34 32 15
2024 Intelligence analysts 11 27 31 17 12 1 2 29 40 185
2024 Compliance, inspection and enforcement 12 19 45 13 12 0 0 25 30 30
2024 Communications or public affairs 8 18 36 23 6 2 6 32 29 55
2024 Access to information and privacy 18 32 26 17 7 0 0 24 50 10
2024 Security 12 20 25 27 16 1 0 42 32 115
2024 Science and technology 8 21 28 23 19 0 0 42 30 95
2024 Administration and operations 9 29 37 10 10 0 6 22 39 90
2024 Human resources 15 22 28 20 14 0 1 34 37 110
2024 Financial management 4 23 28 33 8 4 0 43 28 50
2024 Procurement 9 21 30 15 16 5 4 34 32 20
2024 Real property 31 33 18 18 0 0 0 18 64 10
2024 Material management 19 22 29 24 6 0 0 30 41 20
2024 Information management 13 20 12 22 30 0 3 54 33 35
2024 Information technology 11 21 33 20 13 1 1 34 32 540
2024 Evaluation 18 9 43 21 9 0 0 29 27 10
2024 Data sciences 12 23 35 17 10 3 0 28 36 40
2024 Policy 19 15 36 23 5 1 0 29 35 80
2024 Project management 16 21 23 29 7 2 2 38 38 55
2024 Other services to the public 7 36 21 25 11 0 0 36 43 25
2024 None of the above 10 28 32 17 9 1 3 27 39 125
2022 Client contact centre 6 26 35 19 7 0 7 28 35 15
2022 Compliance, inspection and enforcement 13 17 41 23 7 0 0 30 29 30
2022 Communications or public affairs 3 9 30 36 14 0 8 54 13 40
2022 Security 13 23 31 23 8 0 2 32 37 195
2022 Science and technology 12 18 33 27 10 0 1 37 30 80
2022 Administration and operations 12 21 31 21 15 0 0 36 33 60
2022 Human resources 12 26 33 19 9 0 1 28 39 80
2022 Financial management 10 16 39 22 13 0 0 35 26 45
2022 Procurement 11 30 38 20 0 0 0 20 42 20
2022 Real property 36 18 20 10 17 0 0 26 54 10
2022 Information management 9 22 42 14 13 0 0 27 31 30
2022 Information technology 10 20 34 21 13 1 1 35 31 475
2022 Data sciences 2 22 39 20 17 0 0 37 24 50
2022 Policy 15 17 30 18 18 2 0 37 32 75
2022 Project management 4 33 42 12 6 0 4 18 38 50
2022 Other services to the public 0 33 46 10 0 5 5 12 37 20
2022 None of the above 10 20 33 24 12 0 2 36 30 130
2020 Client contact centre 6 20 58 0 11 6 0 12 27 20
2020 Compliance, inspection and enforcement 22 29 17 18 15 0 0 33 51 30
2020 Communications or public affairs 4 16 38 29 12 0 0 42 20 45
2020 Security 5 16 35 32 9 1 2 43 21 150
2020 Science and technology 14 17 32 17 15 3 1 33 33 95
2020 Administration and operations 3 12 39 31 13 0 1 45 15 80
2020 Human resources 10 31 32 17 8 1 0 25 42 90
2020 Financial management 6 20 42 24 6 0 2 31 27 50
2020 Procurement 25 25 30 5 15 0 0 20 50 20
2020 Real property 14 35 26 17 9 0 0 26 48 10
2020 Information management 0 19 48 32 0 0 0 32 19 30
2020 Information technology 10 17 30 26 15 1 1 42 28 510
2020 Evaluation 9 0 36 36 18 0 0 55 9 10
2020 Data sciences 5 20 25 39 9 0 2 49 26 45
2020 Policy 9 22 28 28 13 0 0 41 31 70
2020 Project management 10 20 45 16 6 0 2 23 31 50
2020 Other services to the public 23 36 18 14 5 5 0 19 62 20
2020 None of the above 15 16 27 29 10 1 2 40 32 190
2019 Client contact centre 0 33 30 15 21 0 0 37 33 20
2019 Compliance, inspection and enforcement 13 19 34 13 20 0 2 33 32 45
2019 Communications or public affairs 12 30 29 16 10 2 2 26 44 45
2019 Access to information and privacy 15 22 22 4 37 0 0 41 37 10
2019 Security 13 22 33 20 10 1 1 31 36 190
2019 Science and technology 9 19 36 19 16 2 0 36 28 115
2019 Administration and operations 8 18 30 32 12 0 0 44 26 85
2019 Human resources 15 27 35 14 7 1 1 21 43 100
2019 Financial management 5 26 24 19 23 2 0 43 32 60
2019 Procurement 10 10 31 23 21 0 5 46 21 20
2019 Information management 10 17 18 38 10 4 4 51 29 30
2019 Information technology 10 25 30 17 14 1 2 32 37 515
2019 Data sciences 4 21 28 34 11 2 0 46 26 40
2019 Policy 7 12 42 26 12 1 0 38 19 95
2019 Project management 8 19 31 31 6 2 2 40 28 50
2019 Other services to the public 0 22 52 15 11 0 0 26 22 25
2019 None of the above 14 16 34 25 9 1 1 35 31 165

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 14 32 35 14 0 6 52 15 15
2024 Intelligence analysts 3 8 23 38 26 2 2 66 11 185
2024 Compliance, inspection and enforcement 0 0 20 53 21 2 4 78 0 30
2024 Communications or public affairs 4 29 33 18 14 2 0 33 33 55
2024 Access to information and privacy 32 0 18 25 16 0 8 45 35 10
2024 Security 3 12 23 37 25 0 0 62 15 115
2024 Science and technology 1 4 21 36 37 1 0 74 5 95
2024 Administration and operations 7 14 22 37 17 0 4 55 21 90
2024 Human resources 6 14 26 27 24 1 1 53 21 110
2024 Financial management 8 5 22 41 20 0 4 64 13 50
2024 Procurement 6 4 28 46 12 0 4 61 10 20
2024 Real property 0 25 49 8 18 0 0 26 25 10
2024 Material management 0 11 25 37 21 6 0 63 11 20
2024 Information management 2 8 16 35 35 0 3 72 11 35
2024 Information technology 4 10 26 30 28 1 1 59 15 540
2024 Evaluation 0 8 16 18 49 9 0 73 9 10
2024 Data sciences 2 4 5 40 49 0 0 89 6 40
2024 Policy 4 12 36 26 16 2 3 44 17 80
2024 Project management 4 11 24 31 29 2 0 61 15 50
2024 Other services to the public 0 9 33 31 26 0 0 57 9 25
2024 None of the above 5 10 18 40 23 2 2 66 15 125
2022 Client contact centre 0 25 21 20 28 0 7 51 27 15
2022 Compliance, inspection and enforcement 0 3 38 36 23 0 0 59 3 30
2022 Communications or public affairs 2 18 25 35 20 0 0 55 20 40
2022 Security 2 8 29 36 24 0 2 61 10 190
2022 Science and technology 1 0 21 38 40 0 0 78 1 80
2022 Administration and operations 3 15 31 26 24 0 0 50 19 55
2022 Human resources 7 10 29 35 16 0 2 52 18 80
2022 Financial management 9 9 37 32 14 0 0 46 18 45
2022 Procurement 0 21 53 16 10 0 0 26 21 20
2022 Real property 18 0 27 29 17 0 9 50 20 10
2022 Information management 0 12 15 36 37 0 0 74 12 30
2022 Information technology 2 8 26 32 30 1 2 63 10 475
2022 Data sciences 2 3 10 38 46 0 0 85 5 50
2022 Policy 8 7 30 40 15 0 0 56 15 75
2022 Project management 2 11 41 26 15 2 2 43 14 50
2022 Other services to the public 5 0 34 34 16 5 5 56 6 20
2022 None of the above 4 12 25 33 24 0 3 59 16 130
2020 Client contact centre 5 10 13 50 21 0 0 71 16 20
2020 Compliance, inspection and enforcement 4 9 29 36 22 0 0 58 13 30
2020 Communications or public affairs 7 19 29 30 15 0 0 45 26 45
2020 Security 2 7 19 46 24 0 2 71 9 150
2020 Science and technology 3 1 29 29 31 3 2 64 5 90
2020 Administration and operations 1 12 33 35 19 0 0 54 13 80
2020 Human resources 1 11 33 42 14 0 0 55 12 90
2020 Financial management 4 12 53 27 4 0 0 31 16 50
2020 Procurement 15 15 45 15 10 0 0 25 30 20
2020 Real property 9 9 39 35 9 0 0 43 17 10
2020 Information management 3 3 23 50 20 0 0 70 7 30
2020 Information technology 5 6 27 34 27 0 0 62 11 510
2020 Evaluation 0 18 18 55 0 0 9 60 20 10
2020 Data sciences 0 5 18 48 27 0 2 77 5 45
2020 Policy 11 16 25 29 16 1 1 46 28 70
2020 Project management 2 6 35 41 14 2 0 56 8 50
2020 Other services to the public 9 5 27 41 14 5 0 57 14 20
2020 None of the above 1 8 19 39 30 0 2 71 9 190
2019 Client contact centre 3 11 21 35 30 0 0 65 14 20
2019 Compliance, inspection and enforcement 0 10 29 36 23 0 2 60 11 45
2019 Communications or public affairs 0 11 28 41 21 0 0 61 11 45
2019 Access to information and privacy 7 15 26 15 37 0 0 52 22 10
2019 Security 1 9 31 36 22 1 1 58 11 190
2019 Science and technology 2 5 29 34 27 2 2 63 7 115
2019 Administration and operations 0 12 30 36 23 0 0 58 12 85
2019 Human resources 6 18 33 32 12 0 0 44 23 100
2019 Financial management 7 6 28 36 23 0 0 59 13 60
2019 Procurement 5 15 34 31 15 0 0 46 20 20
2019 Information management 4 17 37 23 15 0 4 39 22 30
2019 Information technology 4 10 26 33 26 0 1 60 14 515
2019 Data sciences 2 2 18 26 50 0 1 77 5 40
2019 Policy 6 14 24 37 19 0 0 56 20 90
2019 Project management 7 7 31 46 8 2 0 55 13 45
2019 Other services to the public 4 4 11 44 37 0 0 82 7 25
2019 None of the above 4 6 16 43 29 0 2 74 10 165

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 5 31 23 12 24 0 6 38 38 15
2024 Intelligence analysts 20 19 25 21 12 1 2 35 39 185
2024 Compliance, inspection and enforcement 7 21 26 27 17 2 0 45 29 30
2024 Communications or public affairs 14 25 18 17 21 2 4 40 41 55
2024 Access to information and privacy 25 8 24 7 26 0 10 36 37 10
2024 Security 18 20 23 17 22 0 0 39 38 115
2024 Science and technology 9 27 21 18 24 0 1 42 36 95
2024 Administration and operations 15 19 23 18 19 1 6 40 36 90
2024 Human resources 20 22 20 14 21 1 2 36 43 110
2024 Financial management 9 10 21 30 29 0 0 60 19 50
2024 Procurement 0 9 28 26 27 5 4 59 10 20
2024 Real property 33 8 16 25 8 10 0 37 45 10
2024 Material management 6 11 40 20 16 0 6 39 18 20
2024 Information management 14 22 18 9 31 0 6 43 38 35
2024 Information technology 17 23 23 19 14 1 1 34 42 540
2024 Evaluation 8 25 12 29 26 0 0 55 34 10
2024 Data sciences 14 10 25 12 39 0 0 51 25 40
2024 Policy 19 22 22 24 9 2 2 34 43 80
2024 Project management 13 21 15 28 20 3 0 50 35 55
2024 Other services to the public 11 4 39 21 21 0 4 44 15 25
2024 None of the above 12 24 20 19 17 3 5 39 40 125
2022 Client contact centre 15 24 13 7 34 0 7 44 42 15
2022 Compliance, inspection and enforcement 10 14 46 11 19 0 0 30 24 30
2022 Communications or public affairs 12 17 28 27 16 0 0 43 29 40
2022 Security 14 19 27 20 18 1 2 39 33 190
2022 Science and technology 9 24 24 26 16 0 1 42 34 80
2022 Administration and operations 8 27 28 21 13 0 3 35 36 60
2022 Human resources 29 19 29 10 9 2 4 19 50 80
2022 Financial management 12 38 26 10 12 0 3 23 51 45
2022 Procurement 20 15 34 17 13 0 0 30 35 20
2022 Real property 18 27 8 21 17 0 9 41 50 10
2022 Information management 21 17 31 6 23 3 0 30 38 30
2022 Information technology 15 20 24 18 21 2 2 40 35 475
2022 Data sciences 11 7 25 23 35 0 0 58 17 50
2022 Policy 12 18 39 16 14 1 0 30 30 75
2022 Project management 8 29 45 7 6 3 2 13 39 50
2022 Other services to the public 6 28 34 10 17 0 5 28 36 20
2022 None of the above 16 22 29 19 12 0 1 32 38 130
2020 Client contact centre 16 8 45 21 10 0 0 31 24 20
2020 Compliance, inspection and enforcement 29 15 27 15 15 0 0 29 44 30
2020 Communications or public affairs 7 19 35 24 16 0 0 39 26 45
2020 Security 7 16 30 29 16 1 1 46 23 150
2020 Science and technology 8 23 24 18 23 3 1 44 32 95
2020 Administration and operations 8 13 25 30 24 0 0 54 21 80
2020 Human resources 12 24 28 18 14 0 3 34 37 90
2020 Financial management 10 32 34 16 6 0 2 22 43 50
2020 Procurement 35 10 35 0 15 5 0 16 47 20
2020 Real property 9 14 52 17 9 0 0 26 22 10
2020 Information management 6 16 32 26 16 3 0 43 23 30
2020 Information technology 14 19 24 26 17 1 1 43 33 510
2020 Evaluation 9 36 27 18 9 0 0 27 45 10
2020 Data sciences 11 16 41 14 16 0 2 30 28 45
2020 Policy 19 16 23 20 17 1 3 40 36 70
2020 Project management 8 23 35 23 8 2 0 32 32 50
2020 Other services to the public 14 9 36 36 0 5 0 38 24 20
2020 None of the above 8 24 26 23 17 1 2 41 33 195
2019 Client contact centre 16 20 56 4 4 0 0 9 35 20
2019 Compliance, inspection and enforcement 8 32 27 18 13 0 2 31 41 45
2019 Communications or public affairs 7 5 38 36 12 0 2 49 12 45
2019 Access to information and privacy 0 37 19 15 30 0 0 44 37 10
2019 Security 15 25 20 22 17 1 1 39 40 190
2019 Science and technology 10 16 29 20 23 1 1 44 26 115
2019 Administration and operations 10 23 24 19 21 3 0 41 34 85
2019 Human resources 33 22 25 9 11 0 0 20 55 100
2019 Financial management 8 6 42 27 18 0 0 44 14 60
2019 Procurement 20 15 39 10 15 0 0 26 36 20
2019 Information management 17 23 28 21 7 0 4 29 42 30
2019 Information technology 13 21 29 17 18 0 1 35 35 520
2019 Data sciences 10 7 29 25 25 0 4 52 18 40
2019 Policy 6 22 21 29 21 0 1 51 28 95
2019 Project management 11 28 39 12 2 4 4 15 42 50
2019 Other services to the public 7 18 22 26 26 0 0 52 26 25
2019 None of the above 9 21 25 27 14 2 2 42 31 165

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 34 19 5 14 10 6 22 56 15
2024 Intelligence analysts 11 13 30 26 17 2 2 44 25 185
2024 Compliance, inspection and enforcement 10 12 13 14 36 12 4 59 26 30
2024 Communications or public affairs 0 7 17 30 36 1 9 74 7 55
2024 Access to information and privacy 9 7 40 10 16 18 0 32 20 10
2024 Security 13 21 22 17 24 0 3 42 35 115
2024 Science and technology 6 15 21 23 33 1 1 57 22 95
2024 Administration and operations 12 20 21 16 23 2 6 42 35 90
2024 Human resources 9 14 26 27 17 1 6 47 25 110
2024 Financial management 7 13 29 20 22 8 2 46 22 50
2024 Procurement 4 10 24 33 25 0 4 60 14 20
2024 Real property 0 17 41 24 18 0 0 42 17 10
2024 Material management 6 18 22 23 18 0 12 47 28 20
2024 Information management 11 16 26 12 29 0 6 43 29 35
2024 Information technology 9 17 24 24 21 2 2 47 28 540
2024 Evaluation 8 16 8 12 47 9 0 64 27 10
2024 Data sciences 5 17 29 16 33 0 0 49 22 40
2024 Policy 14 24 23 27 8 1 3 37 40 80
2024 Project management 13 15 14 24 24 3 7 53 31 55
2024 Other services to the public 11 11 28 17 25 4 4 46 24 25
2024 None of the above 11 19 21 25 19 0 5 46 32 125
2022 Client contact centre 21 28 16 7 23 0 7 31 52 15
2022 Compliance, inspection and enforcement 14 29 21 28 8 0 0 36 43 30
2022 Communications or public affairs 5 8 16 29 35 0 7 69 14 40
2022 Security 14 23 23 15 20 1 3 37 39 190
2022 Science and technology 13 16 28 25 19 0 0 44 29 80
2022 Administration and operations 8 29 32 13 14 0 4 28 38 60
2022 Human resources 26 19 28 12 6 6 2 20 49 80
2022 Financial management 20 28 27 13 9 0 2 23 49 45
2022 Procurement 10 37 10 20 23 0 0 43 47 20
2022 Real property 10 17 20 27 25 0 0 52 28 10
2022 Information management 19 18 30 4 19 0 9 26 41 30
2022 Information technology 11 16 24 24 20 2 3 46 29 475
2022 Data sciences 6 8 28 17 41 0 0 58 14 50
2022 Policy 11 26 22 21 18 3 0 40 37 75
2022 Project management 11 31 30 14 9 0 4 24 44 50
2022 Other services to the public 12 29 10 22 11 10 5 40 48 20
2022 None of the above 13 19 26 23 16 1 3 40 32 130
2020 Client contact centre 5 13 21 31 19 5 5 56 21 20
2020 Compliance, inspection and enforcement 7 22 46 11 15 0 0 25 29 30
2020 Communications or public affairs 2 8 20 35 35 0 0 70 10 45
2020 Security 0 12 22 38 26 1 1 65 12 150
2020 Science and technology 8 8 17 26 31 5 4 64 17 90
2020 Administration and operations 5 11 31 23 26 3 1 51 17 80
2020 Human resources 3 18 23 36 14 2 3 53 22 90
2020 Financial management 14 20 28 28 8 0 2 37 35 50
2020 Procurement 30 5 25 10 20 5 5 33 39 20
2020 Real property 9 9 24 28 28 0 0 57 19 10
2020 Information management 3 13 16 45 23 0 0 68 16 30
2020 Information technology 6 10 21 29 31 2 1 62 16 510
2020 Evaluation 0 9 27 36 18 9 0 60 10 10
2020 Data sciences 2 18 18 32 27 0 2 60 21 45
2020 Policy 10 15 28 29 15 3 0 45 26 70
2020 Project management 2 10 38 31 15 4 0 48 13 50
2020 Other services to the public 9 23 23 32 5 5 5 40 35 20
2020 None of the above 7 9 26 27 25 3 3 55 17 195
2019 Client contact centre 0 48 16 22 13 0 0 36 48 20
2019 Compliance, inspection and enforcement 18 28 29 13 10 0 2 23 47 45
2019 Communications or public affairs 1 4 10 41 37 2 6 83 5 45
2019 Access to information and privacy 0 34 7 29 30 0 0 59 34 10
2019 Security 13 18 26 26 13 3 1 40 32 190
2019 Science and technology 3 6 26 40 23 1 0 64 10 115
2019 Administration and operations 9 17 29 18 20 2 3 41 28 85
2019 Human resources 17 24 22 26 11 1 1 37 41 105
2019 Financial management 8 18 37 24 11 0 2 35 27 60
2019 Procurement 5 20 28 25 21 0 0 46 25 20
2019 Information management 22 10 30 23 11 0 4 35 33 30
2019 Information technology 8 16 24 25 25 1 1 51 24 515
2019 Data sciences 4 13 16 29 34 2 1 65 18 40
2019 Policy 5 13 35 26 19 1 1 46 19 90
2019 Project management 4 21 37 21 11 2 4 33 27 50
2019 Other services to the public 0 22 41 15 18 4 0 35 23 25
2019 None of the above 12 13 26 26 17 2 3 46 26 165

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 7 28 27 21 0 6 51 19 15
2024 Intelligence analysts 12 22 34 17 12 2 2 30 35 185
2024 Compliance, inspection and enforcement 0 14 29 31 26 0 0 57 14 30
2024 Communications or public affairs 11 7 29 18 27 3 5 49 19 55
2024 Access to information and privacy 16 16 25 35 0 0 8 38 35 10
2024 Security 13 21 25 23 16 1 1 40 35 115
2024 Science and technology 12 20 30 19 15 1 3 35 33 95
2024 Administration and operations 9 31 26 15 15 0 3 31 41 90
2024 Human resources 12 21 31 15 17 3 2 33 35 110
2024 Financial management 5 19 37 22 11 4 2 35 25 50
2024 Procurement 5 5 37 23 26 0 4 51 10 20
2024 Real property 25 8 42 26 0 0 0 26 32 10
2024 Material management 6 17 16 30 25 6 0 59 25 20
2024 Information management 17 18 38 11 7 0 10 19 38 35
2024 Information technology 12 21 31 21 14 1 0 35 34 540
2024 Evaluation 8 10 33 21 28 0 0 49 18 10
2024 Data sciences 10 29 36 17 8 0 0 25 40 40
2024 Policy 5 18 38 29 10 0 1 39 23 80
2024 Project management 15 3 39 21 18 2 2 40 19 55
2024 Other services to the public 6 18 41 24 11 0 0 35 25 25
2024 None of the above 11 23 35 13 14 1 3 28 36 125
2022 Client contact centre 25 14 13 18 23 0 7 43 42 15
2022 Compliance, inspection and enforcement 20 10 36 27 7 0 0 34 30 30
2022 Communications or public affairs 2 7 31 33 21 0 6 58 10 40
2022 Security 14 25 34 14 10 2 2 25 40 195
2022 Science and technology 22 12 31 23 12 0 0 35 34 80
2022 Administration and operations 12 29 23 25 11 0 0 36 41 60
2022 Human resources 25 22 31 11 9 2 0 21 48 80
2022 Financial management 11 25 38 16 11 0 0 27 36 45
2022 Procurement 12 21 37 25 5 0 0 30 33 20
2022 Real property 28 8 8 31 25 0 0 56 36 10
2022 Information management 6 27 33 14 19 0 0 34 33 30
2022 Information technology 12 19 34 19 14 1 1 33 31 475
2022 Data sciences 12 11 44 13 20 0 0 33 23 50
2022 Policy 5 21 32 19 20 0 2 40 27 75
2022 Project management 6 37 42 4 7 0 4 12 45 50
2022 Other services to the public 5 10 45 30 5 0 5 36 16 20
2022 None of the above 8 20 38 19 14 0 1 34 28 130
2020 Client contact centre 15 5 45 15 20 0 0 35 20 20
2020 Compliance, inspection and enforcement 7 36 24 25 7 0 0 33 44 30
2020 Communications or public affairs 5 5 34 37 20 0 0 57 9 45
2020 Security 4 17 36 28 13 1 2 42 22 150
2020 Science and technology 16 22 26 16 18 1 1 35 39 95
2020 Administration and operations 4 12 34 31 18 1 0 50 16 80
2020 Human resources 6 17 41 24 8 1 3 33 25 90
2020 Financial management 6 22 36 32 4 0 0 36 28 50
2020 Procurement 10 10 55 0 20 5 0 21 21 20
2020 Real property 14 17 35 26 9 0 0 35 31 10
2020 Information management 6 16 29 29 19 0 0 48 23 30
2020 Information technology 11 19 30 25 14 1 0 39 31 510
2020 Evaluation 9 9 18 55 0 0 9 60 20 10
2020 Data sciences 5 16 36 32 9 0 2 42 21 45
2020 Policy 7 13 28 31 19 1 0 50 21 70
2020 Project management 4 29 35 27 4 2 0 31 33 50
2020 Other services to the public 30 10 30 10 15 5 0 26 42 20
2020 None of the above 13 15 28 26 14 1 3 41 30 195
2019 Client contact centre 5 35 26 21 13 0 0 34 40 20
2019 Compliance, inspection and enforcement 10 25 31 26 6 0 2 32 36 45
2019 Communications or public affairs 7 9 45 16 20 2 2 37 16 45
2019 Access to information and privacy 7 7 41 7 37 0 0 44 15 10
2019 Security 13 16 35 22 13 1 1 35 29 190
2019 Science and technology 16 17 38 13 14 2 0 27 34 115
2019 Administration and operations 5 24 35 19 15 1 0 34 30 85
2019 Human resources 11 29 35 11 12 1 1 24 41 100
2019 Financial management 5 14 39 31 12 0 0 43 19 60
2019 Procurement 5 23 20 31 21 0 0 51 28 20
2019 Information management 13 17 22 37 4 4 4 43 33 30
2019 Information technology 11 20 35 20 12 1 1 33 32 520
2019 Data sciences 7 23 30 27 11 2 0 39 30 40
2019 Policy 3 11 26 33 25 1 1 59 15 90
2019 Project management 4 14 39 35 6 0 2 42 18 50
2019 Other services to the public 4 22 30 37 7 0 0 44 26 25
2019 None of the above 12 15 30 26 11 4 1 39 29 165

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 9 24 25 36 0 6 65 10 15
2024 Intelligence analysts 8 15 43 19 15 0 1 34 22 185
2024 Compliance, inspection and enforcement 0 3 34 27 29 0 6 60 4 30
2024 Communications or public affairs 2 15 19 28 34 2 0 63 17 55
2024 Access to information and privacy 23 18 16 17 17 0 8 38 44 10
2024 Security 11 6 30 37 16 0 1 53 18 115
2024 Science and technology 7 22 28 26 14 0 2 41 30 95
2024 Administration and operations 4 9 31 26 25 0 5 54 14 90
2024 Human resources 7 11 25 28 27 0 2 55 19 110
2024 Financial management 10 21 29 31 8 2 0 39 32 50
2024 Procurement 0 0 13 63 20 0 4 87 0 20
2024 Real property 8 8 17 42 25 0 0 67 16 10
2024 Material management 6 10 29 19 30 6 0 53 17 20
2024 Information management 2 8 30 29 24 0 6 57 11 35
2024 Information technology 4 13 29 27 25 0 1 53 18 540
2024 Evaluation 0 8 27 25 39 0 0 64 8 10
2024 Data sciences 7 26 24 35 8 0 0 43 33 40
2024 Policy 2 5 25 40 25 0 3 67 7 80
2024 Project management 2 7 31 28 31 2 0 60 9 55
2024 Other services to the public 4 0 23 42 31 0 0 73 4 25
2024 None of the above 8 12 30 26 24 0 1 50 20 125
2022 Client contact centre 0 16 17 41 13 0 13 62 19 15
2022 Compliance, inspection and enforcement 0 12 26 44 17 0 0 61 12 30
2022 Communications or public affairs 0 6 24 41 29 0 0 70 6 40
2022 Security 4 12 32 29 22 0 2 51 16 195
2022 Science and technology 8 11 32 35 14 0 0 49 19 80
2022 Administration and operations 2 7 34 36 22 0 0 58 8 60
2022 Human resources 15 10 25 25 22 2 1 48 26 80
2022 Financial management 7 17 24 33 20 0 0 52 24 45
2022 Procurement 0 16 49 25 10 0 0 35 16 20
2022 Real property 8 0 10 57 25 0 0 82 8 10
2022 Information management 4 8 18 43 20 0 6 68 13 30
2022 Information technology 4 8 29 34 22 0 2 57 13 475
2022 Data sciences 2 7 47 25 19 0 0 44 9 50
2022 Policy 1 8 22 30 36 0 3 68 9 75
2022 Project management 2 9 31 33 23 0 2 57 11 50
2022 Other services to the public 0 31 39 10 15 0 5 27 32 20
2022 None of the above 7 13 26 37 17 0 0 55 19 130
2020 Client contact centre 11 6 39 23 22 0 0 45 17 20
2020 Compliance, inspection and enforcement 7 11 31 33 18 0 0 51 18 30
2020 Communications or public affairs 2 4 42 37 15 0 0 52 7 45
2020 Security 2 11 42 27 18 0 0 45 13 150
2020 Science and technology 10 19 35 18 16 1 1 35 30 95
2020 Administration and operations 4 11 28 34 23 0 0 57 15 80
2020 Human resources 4 17 35 31 11 0 2 43 22 90
2020 Financial management 6 18 32 34 10 0 0 44 24 50
2020 Procurement 20 10 35 15 15 0 5 32 32 20
2020 Real property 9 0 39 35 17 0 0 52 9 10
2020 Information management 6 16 13 39 26 0 0 65 23 30
2020 Information technology 7 13 32 31 16 0 0 48 20 510
2020 Evaluation 9 0 27 36 18 0 9 60 10 10
2020 Data sciences 11 18 32 32 7 0 0 39 30 45
2020 Policy 3 9 28 39 21 0 0 60 12 70
2020 Project management 0 12 33 45 8 2 0 54 13 50
2020 Other services to the public 10 24 38 24 5 0 0 29 33 20
2020 None of the above 5 19 28 29 15 0 3 46 25 195
2019 Client contact centre 10 26 30 26 9 0 0 35 35 20
2019 Compliance, inspection and enforcement 6 21 27 25 17 2 2 44 28 45
2019 Communications or public affairs 10 25 34 14 16 0 0 30 36 45
2019 Access to information and privacy 15 7 29 15 34 0 0 49 22 10
2019 Security 11 21 27 25 14 1 2 39 33 195
2019 Science and technology 11 14 37 23 14 1 0 37 25 115
2019 Administration and operations 12 10 47 19 12 0 0 31 22 90
2019 Human resources 12 19 30 29 10 1 0 39 31 100
2019 Financial management 6 21 34 26 13 0 0 39 27 60
2019 Procurement 5 20 25 34 15 0 0 49 25 20
2019 Information management 11 11 20 29 25 0 4 56 23 30
2019 Information technology 10 18 30 26 14 0 1 40 29 520
2019 Data sciences 7 22 33 31 7 0 0 37 30 40
2019 Policy 9 18 26 25 20 0 1 46 28 90
2019 Project management 7 16 23 45 9 0 0 54 23 45
2019 Other services to the public 0 4 44 37 15 0 0 52 4 25
2019 None of the above 9 20 39 20 12 1 1 32 29 165
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 35 12 6 5 0 0 77 11 15
2024 Intelligence analysts 33 28 11 10 9 7 1 66 21 185
2024 Compliance, inspection and enforcement 40 37 7 9 2 4 0 80 12 30
2024 Communications or public affairs 31 40 9 10 1 6 3 78 12 55
2024 Access to information and privacy 51 40 0 0 9 0 0 91 9 10
2024 Security 43 33 9 3 5 4 3 82 9 115
2024 Science and technology 48 30 10 2 3 3 4 84 5 95
2024 Administration and operations 26 33 13 10 2 8 8 70 15 90
2024 Human resources 36 30 10 8 6 6 5 74 16 110
2024 Financial management 30 34 16 5 5 8 2 70 11 50
2024 Procurement 40 25 17 0 13 5 0 69 14 20
2024 Real property 44 41 8 0 8 0 0 84 8 10
2024 Material management 30 44 20 6 0 0 0 74 6 20
2024 Information management 44 23 9 8 5 3 7 75 15 35
2024 Information technology 38 31 12 8 4 3 5 74 13 545
2024 Evaluation 17 33 20 0 0 0 29 72 0 10
2024 Data sciences 38 25 16 7 2 5 8 71 11 40
2024 Policy 28 32 13 12 10 1 4 63 24 80
2024 Project management 45 28 6 6 6 2 7 80 14 55
2024 Other services to the public 33 28 24 6 4 5 0 63 11 25
2024 None of the above 33 33 6 9 7 7 5 76 18 125
2022 Client contact centre 74 7 7 13 0 0 0 80 13 15
2022 Compliance, inspection and enforcement 34 19 18 10 3 3 13 63 15 30
2022 Communications or public affairs 36 29 11 4 2 7 10 78 8 40
2022 Security 45 27 11 4 4 5 4 79 8 195
2022 Science and technology 40 33 10 3 1 7 5 83 5 80
2022 Administration and operations 36 29 12 10 5 5 4 71 16 60
2022 Human resources 44 27 8 8 5 3 3 77 15 85
2022 Financial management 26 37 15 7 12 2 0 65 20 40
2022 Procurement 49 26 20 0 5 0 0 75 5 20
2022 Real property 18 40 10 8 8 0 17 70 19 10
2022 Information management 35 31 4 8 0 7 15 85 11 30
2022 Information technology 44 26 11 4 3 7 5 79 8 480
2022 Data sciences 45 19 11 8 0 8 10 77 9 50
2022 Policy 46 25 4 8 4 7 6 82 13 75
2022 Project management 38 29 14 8 5 4 2 70 15 50
2022 Other services to the public 44 36 0 5 5 0 10 89 11 20
2022 None of the above 37 30 7 7 5 10 4 78 14 130
2020 Client contact centre 55 40 0 5 0 0 0 95 5 20
2020 Compliance, inspection and enforcement 44 27 4 11 4 11 0 80 16 30
2020 Communications or public affairs 43 24 11 4 2 13 2 79 8 45
2020 Security 39 29 14 5 3 4 5 75 9 150
2020 Science and technology 32 30 16 8 5 6 2 68 14 95
2020 Administration and operations 42 24 18 6 3 4 3 71 10 80
2020 Human resources 42 28 13 9 0 4 3 76 10 90
2020 Financial management 30 42 20 4 2 2 0 73 6 50
2020 Procurement 30 35 25 5 0 5 0 68 5 20
2020 Real property 26 26 14 17 9 0 9 57 28 10
2020 Information management 39 29 19 3 3 0 6 72 7 30
2020 Information technology 40 31 11 5 3 5 4 79 9 510
2020 Evaluation 18 45 9 0 0 18 9 88 0 10
2020 Data sciences 41 27 7 11 2 7 5 77 15 45
2020 Policy 45 26 9 4 4 4 7 80 10 70
2020 Project management 32 36 13 9 2 4 4 74 12 45
2020 Other services to the public 19 38 10 14 19 0 0 57 33 20
2020 None of the above 33 23 20 9 3 8 4 63 14 190
2019 Client contact centre 31 21 17 0 4 9 17 71 6 20
2019 Compliance, inspection and enforcement 18 31 23 12 6 6 4 54 20 45
2019 Communications or public affairs 38 27 10 16 5 4 0 67 23 45
2019 Access to information and privacy 49 22 22 0 0 0 7 76 0 10
2019 Security 42 32 8 11 2 3 2 78 13 195
2019 Science and technology 37 34 11 9 4 5 1 76 13 115
2019 Administration and operations 39 27 19 6 5 1 3 68 12 90
2019 Human resources 38 24 13 8 8 3 7 68 17 105
2019 Financial management 36 30 13 14 2 2 3 70 17 60
2019 Procurement 25 59 10 0 5 0 0 85 5 20
2019 Information management 21 39 16 10 0 11 4 70 11 30
2019 Information technology 43 28 11 8 2 5 2 77 11 515
2019 Data sciences 50 28 0 4 4 2 10 90 10 40
2019 Policy 44 25 13 9 3 2 5 74 13 90
2019 Project management 44 31 6 4 4 2 9 84 9 50
2019 Other services to the public 41 26 15 7 7 4 0 69 15 25
2019 None of the above 37 29 12 9 4 4 5 73 14 165

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 14 0 28 5 0 0 67 33 15
2024 Intelligence analysts 56 26 6 6 6 1 0 82 12 185
2024 Compliance, inspection and enforcement 59 22 9 10 0 0 0 81 10 30
2024 Communications or public affairs 68 24 5 3 0 0 0 92 3 55
2024 Access to information and privacy 58 24 0 0 9 10 0 90 10 10
2024 Security 63 23 5 7 2 0 0 86 9 115
2024 Science and technology 68 24 2 2 4 0 0 92 6 95
2024 Administration and operations 58 21 7 8 5 2 0 80 12 90
2024 Human resources 60 24 3 10 2 1 0 85 12 110
2024 Financial management 49 31 13 7 0 0 0 80 7 50
2024 Procurement 70 17 0 0 13 0 0 87 13 20
2024 Real property 76 16 0 8 0 0 0 92 8 10
2024 Material management 66 20 10 4 0 0 0 86 4 20
2024 Information management 56 30 6 6 3 0 0 86 9 35
2024 Information technology 63 24 5 5 2 0 0 88 8 545
2024 Evaluation 57 35 9 0 0 0 0 91 0 10
2024 Data sciences 64 21 9 3 2 0 0 86 5 40
2024 Policy 52 23 4 11 9 1 0 76 20 80
2024 Project management 62 17 7 6 8 0 0 79 13 55
2024 Other services to the public 55 26 8 7 4 0 0 81 11 25
2024 None of the above 60 23 7 9 1 0 0 83 10 125
2022 Client contact centre 93 0 7 0 0 0 0 93 0 15
2022 Compliance, inspection and enforcement 65 24 0 7 4 0 0 89 11 30
2022 Communications or public affairs 76 16 5 3 0 0 0 92 3 40
2022 Security 66 26 2 3 4 0 0 91 6 195
2022 Science and technology 71 19 7 2 0 1 0 91 2 80
2022 Administration and operations 65 18 7 3 7 0 0 83 10 60
2022 Human resources 65 20 6 3 5 0 1 86 8 85
2022 Financial management 54 22 6 9 9 0 0 76 18 40
2022 Procurement 53 32 10 4 0 0 0 85 4 20
2022 Real property 64 36 0 0 0 0 0 100 0 10
2022 Information management 55 36 3 6 0 0 0 91 6 30
2022 Information technology 68 21 4 4 2 1 0 90 6 475
2022 Data sciences 72 18 4 6 0 0 0 90 6 50
2022 Policy 62 19 4 8 4 3 0 83 13 75
2022 Project management 64 27 4 0 4 2 0 93 4 50
2022 Other services to the public 67 28 0 0 5 0 0 95 5 20
2022 None of the above 68 20 5 4 3 0 0 88 7 130
2020 Client contact centre 92 0 5 3 0 0 0 92 3 20
2020 Compliance, inspection and enforcement 70 4 15 8 4 0 0 74 11 25
2020 Communications or public affairs 60 19 9 5 5 2 0 81 9 45
2020 Security 57 29 7 3 3 1 0 87 6 150
2020 Science and technology 54 27 5 10 4 0 0 81 14 95
2020 Administration and operations 62 22 6 7 0 1 1 86 7 80
2020 Human resources 59 24 8 8 0 1 0 84 8 90
2020 Financial management 54 30 8 4 4 0 0 84 8 50
2020 Procurement 50 25 5 20 0 0 0 75 20 20
2020 Real property 61 22 9 0 9 0 0 83 9 10
2020 Information management 58 26 3 3 3 3 3 90 7 30
2020 Information technology 61 23 5 7 3 1 0 84 11 510
2020 Evaluation 73 18 0 9 0 0 0 91 9 10
2020 Data sciences 61 25 0 9 2 2 0 88 12 45
2020 Policy 56 31 7 4 1 0 0 87 6 70
2020 Project management 65 25 8 0 2 0 0 90 2 50
2020 Other services to the public 36 32 9 14 9 0 0 68 23 20
2020 None of the above 55 23 11 9 2 0 1 78 11 190
2019 Client contact centre 50 22 27 0 0 0 0 73 0 20
2019 Compliance, inspection and enforcement 56 26 4 10 3 0 0 82 14 45
2019 Communications or public affairs 45 23 8 20 4 0 0 68 23 45
2019 Access to information and privacy 71 15 15 0 0 0 0 85 0 10
2019 Security 60 21 6 10 3 0 1 81 12 195
2019 Science and technology 52 32 5 8 3 0 0 84 10 115
2019 Administration and operations 59 22 8 4 5 1 0 82 10 85
2019 Human resources 59 20 10 4 5 0 2 81 9 100
2019 Financial management 61 28 2 8 2 0 0 89 9 60
2019 Procurement 57 16 27 0 0 0 0 73 0 15
2019 Information management 45 43 6 6 0 0 0 88 6 30
2019 Information technology 60 26 7 4 3 0 0 86 7 515
2019 Data sciences 81 13 2 2 2 0 0 93 4 40
2019 Policy 64 25 6 4 2 0 0 88 6 90
2019 Project management 68 15 7 9 1 0 0 83 10 45
2019 Other services to the public 56 26 11 0 7 0 0 82 7 25
2019 None of the above 58 26 6 7 2 0 1 84 10 165

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 83 0 0 12 5 0 0 83 17 15
2024 Intelligence analysts 60 27 5 4 4 1 0 87 8 185
2024 Compliance, inspection and enforcement 70 19 3 5 2 0 0 89 7 30
2024 Communications or public affairs 62 32 0 2 3 0 0 95 5 55
2024 Access to information and privacy 68 23 9 0 0 0 0 91 0 10
2024 Security 63 26 5 3 2 0 0 90 5 115
2024 Science and technology 71 23 5 2 0 0 0 93 2 95
2024 Administration and operations 63 25 2 5 5 0 0 88 10 90
2024 Human resources 60 32 2 2 4 0 0 92 6 110
2024 Financial management 61 29 5 4 2 0 0 90 5 50
2024 Procurement 77 10 0 4 9 0 0 87 13 20
2024 Real property 84 16 0 0 0 0 0 100 0 10
2024 Material management 49 19 20 6 6 0 0 68 12 20
2024 Information management 70 25 2 0 3 0 0 95 3 35
2024 Information technology 64 26 4 4 2 0 0 90 6 545
2024 Evaluation 76 24 0 0 0 0 0 100 0 10
2024 Data sciences 77 16 5 0 2 0 0 93 2 40
2024 Policy 60 23 4 7 5 0 0 83 13 80
2024 Project management 73 16 3 7 2 0 0 89 9 55
2024 Other services to the public 73 10 9 7 0 0 0 84 7 25
2024 None of the above 66 20 5 8 2 0 0 86 9 125
2022 Client contact centre 87 7 0 6 0 0 0 94 6 15
2022 Compliance, inspection and enforcement 69 21 7 3 0 0 0 90 3 30
2022 Communications or public affairs 72 25 3 0 0 0 0 97 0 40
2022 Security 70 22 3 4 1 0 0 92 5 195
2022 Science and technology 76 17 4 2 0 1 0 94 2 80
2022 Administration and operations 68 23 5 2 2 0 0 92 4 60
2022 Human resources 69 15 7 3 5 0 1 84 9 85
2022 Financial management 54 30 0 11 5 0 0 83 17 40
2022 Procurement 62 33 0 4 0 0 0 96 4 20
2022 Real property 63 30 0 8 0 0 0 92 8 10
2022 Information management 70 27 0 3 0 0 0 97 3 30
2022 Information technology 72 22 3 2 1 0 0 94 3 480
2022 Data sciences 81 17 0 0 2 0 0 98 2 50
2022 Policy 76 19 0 4 1 0 0 95 5 75
2022 Project management 66 29 0 2 4 0 0 95 5 50
2022 Other services to the public 67 28 0 0 5 0 0 95 5 20
2022 None of the above 67 27 3 2 2 0 0 94 3 130
2020 Client contact centre 87 13 0 0 0 0 0 100 0 20
2020 Compliance, inspection and enforcement 55 34 8 0 4 0 0 89 4 25
2020 Communications or public affairs 77 18 2 0 2 0 0 95 2 45
2020 Security 71 23 2 2 1 0 0 94 4 150
2020 Science and technology 64 22 3 10 2 0 0 85 11 95
2020 Administration and operations 69 20 1 6 1 1 1 91 7 80
2020 Human resources 64 27 7 2 0 0 0 91 2 90
2020 Financial management 66 34 0 0 0 0 0 100 0 50
2020 Procurement 70 20 0 10 0 0 0 90 10 20
2020 Real property 61 31 0 9 0 0 0 91 9 10
2020 Information management 68 29 3 0 0 0 0 97 0 30
2020 Information technology 66 25 4 3 2 0 0 91 5 505
2020 Evaluation 73 18 9 0 0 0 0 91 0 10
2020 Data sciences 75 16 0 9 0 0 0 91 9 45
2020 Policy 77 19 3 1 0 0 0 96 1 70
2020 Project management 73 23 0 4 0 0 0 96 4 50
2020 Other services to the public 73 23 0 0 5 0 0 95 5 20
2020 None of the above 62 27 6 4 1 0 0 89 5 190
2019 Client contact centre 74 17 4 4 0 0 0 91 4 20
2019 Compliance, inspection and enforcement 52 36 2 8 2 0 0 88 10 45
2019 Communications or public affairs 63 25 5 7 0 0 0 88 7 45
2019 Access to information and privacy 63 37 0 0 0 0 0 100 0 10
2019 Security 66 25 4 4 1 0 0 92 5 195
2019 Science and technology 59 33 3 3 1 0 0 92 4 115
2019 Administration and operations 66 22 4 3 5 0 0 87 9 90
2019 Human resources 60 25 5 4 5 0 2 86 9 105
2019 Financial management 67 22 7 3 0 0 0 89 3 60
2019 Procurement 59 31 10 0 0 0 0 90 0 20
2019 Information management 52 41 6 0 0 0 0 94 0 30
2019 Information technology 61 28 6 3 1 0 0 89 4 510
2019 Data sciences 73 20 2 4 0 0 0 93 4 40
2019 Policy 66 26 3 4 2 0 0 91 6 90
2019 Project management 66 26 4 4 0 0 0 92 4 50
2019 Other services to the public 74 26 0 0 0 0 0 100 0 25
2019 None of the above 59 31 5 4 1 0 1 90 4 165

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 41 5 12 0 0 0 83 12 15
2024 Intelligence analysts 59 29 7 1 3 1 0 89 4 185
2024 Compliance, inspection and enforcement 65 31 0 3 0 0 0 97 3 30
2024 Communications or public affairs 62 31 5 2 0 0 0 93 2 55
2024 Access to information and privacy 68 23 0 0 9 0 0 91 9 10
2024 Security 58 31 4 4 2 1 0 89 6 115
2024 Science and technology 69 21 9 1 0 0 0 90 1 95
2024 Administration and operations 53 28 12 3 2 0 1 83 5 90
2024 Human resources 55 35 5 4 1 0 0 90 5 110
2024 Financial management 46 45 2 7 0 0 0 92 7 50
2024 Procurement 68 17 6 0 9 0 0 85 9 20
2024 Real property 65 27 0 8 0 0 0 92 8 10
2024 Material management 43 36 15 6 0 0 0 79 6 20
2024 Information management 71 24 2 3 0 0 0 95 3 35
2024 Information technology 61 30 4 3 2 1 0 91 4 545
2024 Evaluation 63 37 0 0 0 0 0 100 0 10
2024 Data sciences 70 18 10 0 2 0 0 88 2 40
2024 Policy 56 28 5 6 5 0 0 84 11 80
2024 Project management 64 21 7 5 2 0 0 86 7 55
2024 Other services to the public 49 33 10 9 0 0 0 81 9 25
2024 None of the above 61 26 7 5 1 0 0 88 5 125
2022 Client contact centre 93 7 0 0 0 0 0 100 0 15
2022 Compliance, inspection and enforcement 70 30 0 0 0 0 0 100 0 30
2022 Communications or public affairs 70 20 4 2 3 0 0 91 5 40
2022 Security 68 25 3 3 1 0 0 93 4 195
2022 Science and technology 63 30 4 1 0 1 0 94 1 80
2022 Administration and operations 64 21 15 0 0 0 0 85 0 60
2022 Human resources 59 33 4 2 2 0 0 92 5 85
2022 Financial management 43 45 7 0 5 0 0 88 5 40
2022 Procurement 68 16 12 4 0 0 0 84 4 20
2022 Real property 55 35 10 0 0 0 0 90 0 10
2022 Information management 54 36 4 0 0 6 0 96 0 30
2022 Information technology 68 25 4 1 1 0 0 93 2 475
2022 Data sciences 62 29 4 2 2 2 0 93 3 50
2022 Policy 69 21 6 1 1 2 0 92 2 75
2022 Project management 69 20 6 4 2 0 0 89 5 50
2022 Other services to the public 67 22 0 5 5 0 0 90 10 20
2022 None of the above 62 30 3 2 3 1 0 92 5 130
2020 Client contact centre 72 25 0 3 0 0 0 97 3 20
2020 Compliance, inspection and enforcement 47 46 7 0 0 0 0 93 0 30
2020 Communications or public affairs 63 21 11 0 2 2 0 86 2 45
2020 Security 60 31 6 2 0 1 0 92 3 150
2020 Science and technology 51 35 8 5 1 0 0 86 7 90
2020 Administration and operations 62 27 7 1 0 1 1 91 1 80
2020 Human resources 55 35 7 3 0 0 0 90 3 90
2020 Financial management 48 36 12 2 2 0 0 84 4 50
2020 Procurement 55 30 10 5 0 0 0 85 5 20
2020 Real property 61 31 0 0 9 0 0 91 9 10
2020 Information management 59 31 3 7 0 0 0 90 7 30
2020 Information technology 60 31 6 2 1 0 0 91 4 505
2020 Evaluation 55 45 0 0 0 0 0 100 0 10
2020 Data sciences 64 27 2 5 2 0 0 91 7 45
2020 Policy 69 27 1 1 1 0 0 96 3 70
2020 Project management 63 29 4 2 2 0 0 92 4 50
2020 Other services to the public 45 41 0 5 5 5 0 90 10 20
2020 None of the above 57 29 9 3 1 2 0 87 4 190
2019 Client contact centre 53 21 22 0 0 4 0 77 0 20
2019 Compliance, inspection and enforcement 68 20 10 1 0 0 0 88 1 45
2019 Communications or public affairs 54 34 7 4 2 0 0 88 5 45
2019 Access to information and privacy 71 22 7 0 0 0 0 93 0 10
2019 Security 53 33 7 7 1 0 0 86 7 195
2019 Science and technology 51 41 4 3 1 0 0 92 4 115
2019 Administration and operations 56 26 7 4 2 4 0 86 6 90
2019 Human resources 54 34 2 5 4 0 2 89 9 100
2019 Financial management 68 21 6 5 0 0 0 89 5 60
2019 Procurement 68 27 0 5 0 0 0 95 5 15
2019 Information management 54 32 10 5 0 0 0 85 5 30
2019 Information technology 60 29 7 2 1 1 0 90 3 515
2019 Data sciences 59 35 2 2 0 1 0 95 2 40
2019 Policy 72 19 6 3 1 0 0 90 4 90
2019 Project management 69 26 4 1 0 0 0 94 1 45
2019 Other services to the public 70 18 7 4 0 0 0 89 4 25
2019 None of the above 57 32 3 4 2 1 1 90 7 165

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 18 6 11 14 0 6 67 27 15
2024 Intelligence analysts 45 29 13 2 4 2 4 79 7 185
2024 Compliance, inspection and enforcement 59 13 3 3 11 8 3 80 17 30
2024 Communications or public affairs 52 29 5 2 0 9 3 92 2 55
2024 Access to information and privacy 43 32 0 0 0 18 7 100 0 10
2024 Security 50 27 6 5 3 4 5 84 9 115
2024 Science and technology 57 20 8 3 3 5 3 84 7 95
2024 Administration and operations 51 21 8 6 4 4 6 80 11 90
2024 Human resources 50 28 10 4 0 5 3 85 4 110
2024 Financial management 47 22 5 14 2 6 4 77 17 50
2024 Procurement 37 33 16 0 0 10 4 81 0 20
2024 Real property 67 9 16 0 0 8 0 83 0 10
2024 Material management 46 21 20 6 0 6 0 72 7 20
2024 Information management 67 12 8 2 3 7 0 85 6 35
2024 Information technology 51 20 9 6 5 6 4 78 12 540
2024 Evaluation 65 10 25 0 0 0 0 75 0 10
2024 Data sciences 53 13 21 2 5 3 3 70 8 40
2024 Policy 56 17 11 9 3 2 3 76 12 80
2024 Project management 66 18 4 1 5 4 3 89 7 55
2024 Other services to the public 58 4 16 11 4 0 8 66 16 25
2024 None of the above 44 27 6 4 5 5 9 82 11 125
2022 Client contact centre 59 12 9 7 7 7 0 75 15 15
2022 Compliance, inspection and enforcement 49 32 0 8 4 0 7 88 12 30
2022 Communications or public affairs 54 29 0 3 0 8 6 97 3 40
2022 Security 53 25 5 4 3 5 4 86 8 195
2022 Science and technology 61 16 7 2 5 5 4 84 8 80
2022 Administration and operations 56 24 3 2 3 9 3 91 6 60
2022 Human resources 59 18 4 2 3 5 10 90 6 85
2022 Financial management 57 18 10 5 5 2 2 79 11 45
2022 Procurement 52 20 5 16 0 0 6 77 17 20
2022 Real property 44 30 8 10 0 0 8 80 11 10
2022 Information management 60 18 9 0 0 4 9 89 0 30
2022 Information technology 61 19 7 3 2 5 3 87 6 475
2022 Data sciences 55 26 4 0 4 5 7 92 4 50
2022 Policy 61 27 7 1 2 2 0 89 4 75
2022 Project management 53 27 8 6 2 0 4 84 8 50
2022 Other services to the public 54 36 10 0 0 0 0 90 0 20
2022 None of the above 58 23 6 2 3 3 5 88 6 130

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 11 19 0 19 7 6 57 21 15
2024 Intelligence analysts 48 20 16 3 6 2 4 73 10 185
2024 Compliance, inspection and enforcement 58 14 5 7 9 0 7 77 17 30
2024 Communications or public affairs 51 28 5 3 0 10 3 91 3 55
2024 Access to information and privacy 36 29 0 10 0 18 7 87 13 10
2024 Security 50 22 6 7 3 6 5 81 12 115
2024 Science and technology 53 21 11 3 2 7 3 83 5 95
2024 Administration and operations 52 19 10 5 5 3 6 78 10 90
2024 Human resources 50 29 11 3 2 2 3 83 5 110
2024 Financial management 55 16 7 11 0 6 4 79 13 50
2024 Procurement 43 29 6 8 0 10 4 84 10 20
2024 Real property 67 9 16 0 0 8 0 83 0 10
2024 Material management 50 17 20 0 6 6 0 72 7 20
2024 Information management 68 14 6 0 3 7 3 90 3 35
2024 Information technology 47 21 11 6 5 6 4 76 12 540
2024 Evaluation 44 37 9 0 0 0 10 90 0 10
2024 Data sciences 44 25 14 7 5 3 3 73 12 40
2024 Policy 54 14 11 6 5 6 4 75 13 80
2024 Project management 62 16 2 1 7 6 5 87 10 55
2024 Other services to the public 53 9 16 7 8 0 8 66 16 25
2024 None of the above 40 24 6 8 5 7 9 76 16 125
2022 Client contact centre 46 22 10 7 8 7 0 73 16 10
2022 Compliance, inspection and enforcement 42 29 6 8 4 0 11 80 13 30
2022 Communications or public affairs 52 23 8 7 0 2 8 84 8 40
2022 Security 54 24 8 3 1 6 4 87 5 195
2022 Science and technology 61 18 8 4 1 4 4 86 5 80
2022 Administration and operations 57 16 3 8 2 10 3 85 11 60
2022 Human resources 56 23 1 2 3 6 9 93 6 85
2022 Financial management 53 21 18 5 3 2 0 75 7 45
2022 Procurement 63 21 5 10 0 0 0 84 10 20
2022 Real property 44 21 16 10 0 0 8 71 11 10
2022 Information management 56 24 6 0 0 4 9 93 0 30
2022 Information technology 60 20 6 3 2 5 3 87 6 475
2022 Data sciences 62 20 4 0 2 6 7 94 2 50
2022 Policy 62 25 4 4 3 2 1 89 6 75
2022 Project management 54 28 6 10 0 0 2 83 10 50
2022 Other services to the public 47 42 10 0 0 0 0 90 0 20
2022 None of the above 53 27 7 1 3 5 5 89 4 130
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 47 0 0 0 0 12 100 0 15
2024 Intelligence analysts 73 17 5 1 2 1 2 92 3 185
2024 Compliance, inspection and enforcement 74 23 4 0 0 0 0 96 0 30
2024 Communications or public affairs 68 20 6 1 0 3 2 92 2 55
2024 Access to information and privacy 65 25 0 0 9 0 0 91 9 10
2024 Security 69 17 10 2 1 0 1 87 3 115
2024 Science and technology 69 20 3 2 3 0 4 92 5 95
2024 Administration and operations 71 22 3 1 1 0 2 94 2 90
2024 Human resources 60 21 12 2 3 0 2 83 5 110
2024 Financial management 57 29 2 7 2 0 4 89 9 50
2024 Procurement 76 13 6 0 5 0 0 89 5 20
2024 Real property 57 43 0 0 0 0 0 100 0 10
2024 Material management 63 29 4 0 0 0 4 96 0 20
2024 Information management 84 2 9 0 3 0 2 88 3 35
2024 Information technology 69 24 4 1 0 0 0 94 2 545
2024 Evaluation 81 9 10 0 0 0 0 90 0 10
2024 Data sciences 62 26 7 2 0 0 3 90 2 40
2024 Policy 71 19 5 3 3 0 0 90 5 80
2024 Project management 68 18 5 6 3 0 0 85 10 55
2024 Other services to the public 53 44 0 0 3 0 0 97 3 25
2024 None of the above 77 17 2 3 0 1 0 94 3 125
2022 Client contact centre 71 16 7 0 0 7 0 93 0 15
2022 Compliance, inspection and enforcement 78 18 0 3 0 0 0 97 3 30
2022 Communications or public affairs 59 35 7 0 0 0 0 93 0 40
2022 Security 67 22 6 1 1 1 2 92 2 195
2022 Science and technology 76 18 5 1 0 0 0 94 1 80
2022 Administration and operations 72 19 5 0 0 0 4 95 0 60
2022 Human resources 69 20 7 1 1 0 1 90 2 85
2022 Financial management 57 24 12 0 5 0 2 83 5 45
2022 Procurement 65 20 10 4 0 0 0 85 4 20
2022 Real property 84 8 8 0 0 0 0 92 0 10
2022 Information management 65 28 4 0 0 0 4 96 0 30
2022 Information technology 72 20 4 3 1 0 1 93 4 480
2022 Data sciences 75 21 4 0 0 0 0 96 0 50
2022 Policy 75 16 4 2 3 0 0 91 5 75
2022 Project management 78 12 6 4 0 0 0 90 4 50
2022 Other services to the public 73 11 6 10 0 0 0 84 10 20
2022 None of the above 68 25 3 0 3 0 1 93 3 130
2020 Client contact centre 66 24 10 0 0 0 0 90 0 20
2020 Compliance, inspection and enforcement 89 11 0 0 0 0 0 100 0 30
2020 Communications or public affairs 68 23 2 0 0 2 5 98 0 45
2020 Security 61 18 14 1 2 1 3 82 4 150
2020 Science and technology 49 36 5 2 2 3 3 90 5 95
2020 Administration and operations 73 16 5 3 1 0 1 91 4 80
2020 Human resources 67 24 4 3 1 0 0 91 4 90
2020 Financial management 50 28 18 4 0 0 0 78 4 50
2020 Procurement 55 25 15 0 5 0 0 80 5 20
2020 Real property 83 0 0 9 9 0 0 83 17 10
2020 Information management 65 19 10 3 0 0 3 87 3 30
2020 Information technology 68 20 6 3 1 1 1 90 4 515
2020 Evaluation 82 18 0 0 0 0 0 100 0 10
2020 Data sciences 68 20 5 7 0 0 0 89 7 45
2020 Policy 72 21 4 0 1 0 1 94 1 70
2020 Project management 69 20 6 4 0 0 0 90 4 50
2020 Other services to the public 73 14 5 0 5 5 0 90 5 20
2020 None of the above 58 24 10 4 1 1 3 85 5 195
2019 Client contact centre 48 35 4 4 0 0 9 91 5 20
2019 Compliance, inspection and enforcement 63 29 2 2 2 2 0 94 4 45
2019 Communications or public affairs 57 19 15 7 0 0 2 78 7 45
2019 Access to information and privacy 26 44 29 0 0 0 0 71 0 10
2019 Security 58 18 17 4 0 1 3 79 4 195
2019 Science and technology 59 30 8 3 0 1 0 89 3 115
2019 Administration and operations 56 23 15 1 4 0 0 80 5 90
2019 Human resources 54 23 13 2 1 4 3 83 3 105
2019 Financial management 60 28 8 2 0 0 3 90 2 60
2019 Procurement 54 25 15 5 0 0 0 79 5 20
2019 Information management 46 23 16 7 0 0 7 75 8 30
2019 Information technology 66 20 9 2 2 0 1 87 4 515
2019 Data sciences 69 13 7 2 0 2 7 90 2 40
2019 Policy 78 17 3 0 3 0 0 94 3 95
2019 Project management 83 9 6 1 0 0 0 92 1 50
2019 Other services to the public 67 26 7 0 0 0 0 93 0 25
2019 None of the above 66 20 5 2 2 1 4 91 4 165

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 6 27 6 5 0 6 58 13 15
2024 Intelligence analysts 50 29 6 8 6 1 0 80 14 185
2024 Compliance, inspection and enforcement 72 10 11 3 3 0 0 82 7 30
2024 Communications or public affairs 52 25 10 10 3 0 0 77 14 55
2024 Access to information and privacy 45 37 0 9 9 0 0 82 18 10
2024 Security 55 26 8 5 6 0 0 82 11 115
2024 Science and technology 52 27 10 7 4 1 0 80 10 95
2024 Administration and operations 53 26 10 6 3 1 0 80 10 90
2024 Human resources 52 23 6 14 5 0 0 75 19 110
2024 Financial management 47 33 8 10 0 0 2 81 10 50
2024 Procurement 50 41 0 0 9 0 0 91 9 20
2024 Real property 34 16 18 16 17 0 0 49 33 10
2024 Material management 69 21 4 6 0 0 0 90 6 20
2024 Information management 68 26 0 0 6 0 0 94 6 35
2024 Information technology 54 32 7 5 3 0 0 86 8 545
2024 Evaluation 73 8 9 10 0 0 0 81 10 10
2024 Data sciences 45 32 14 7 2 0 0 76 10 40
2024 Policy 49 15 11 13 10 0 1 65 24 80
2024 Project management 51 20 13 11 5 0 0 71 16 55
2024 Other services to the public 35 42 8 12 3 0 0 77 15 25
2024 None of the above 50 32 6 7 3 1 0 83 10 125
2022 Client contact centre 64 14 9 7 7 0 0 78 13 15
2022 Compliance, inspection and enforcement 58 35 7 0 0 0 0 93 0 30
2022 Communications or public affairs 52 29 6 11 2 0 0 81 14 40
2022 Security 54 26 8 8 4 0 0 80 12 195
2022 Science and technology 49 33 9 7 2 0 0 82 10 80
2022 Administration and operations 49 33 12 3 3 0 0 81 7 60
2022 Human resources 54 24 8 8 5 0 1 79 13 85
2022 Financial management 54 22 10 4 9 0 0 77 13 45
2022 Procurement 54 19 10 16 0 0 0 74 16 20
2022 Real property 47 36 8 10 0 0 0 82 10 10
2022 Information management 66 24 3 4 0 0 4 93 4 30
2022 Information technology 51 28 11 5 4 1 0 80 9 480
2022 Data sciences 41 40 11 6 0 2 0 82 6 50
2022 Policy 51 21 7 14 6 0 0 72 21 75
2022 Project management 51 23 12 4 8 0 2 75 12 50
2022 Other services to the public 49 24 12 5 10 0 0 72 16 20
2022 None of the above 53 30 7 2 7 1 1 84 10 130
2020 Client contact centre 65 23 8 0 5 0 0 87 5 20
2020 Compliance, inspection and enforcement 69 20 4 7 0 0 0 89 7 30
2020 Communications or public affairs 57 29 11 0 2 0 0 87 2 45
2020 Security 50 26 11 8 5 0 0 76 13 150
2020 Science and technology 42 33 8 8 6 3 0 78 14 95
2020 Administration and operations 54 27 11 6 0 0 1 82 6 80
2020 Human resources 58 26 3 8 4 0 0 84 12 90
2020 Financial management 28 50 8 12 2 0 0 78 14 50
2020 Procurement 63 21 5 0 11 0 0 84 11 20
2020 Real property 35 57 0 0 9 0 0 91 9 10
2020 Information management 39 35 10 10 6 0 0 74 16 30
2020 Information technology 49 30 11 5 3 0 0 80 8 510
2020 Evaluation 36 55 0 9 0 0 0 91 9 10
2020 Data sciences 48 36 7 7 2 0 0 84 9 45
2020 Policy 53 28 4 12 3 0 0 80 15 70
2020 Project management 47 31 14 4 2 2 0 79 6 50
2020 Other services to the public 45 18 14 9 9 5 0 67 19 20
2020 None of the above 47 29 9 8 5 1 1 78 13 195
2019 Client contact centre 31 39 9 21 0 0 0 70 21 20
2019 Compliance, inspection and enforcement 49 36 6 4 2 2 0 87 6 45
2019 Communications or public affairs 43 24 7 24 2 0 0 67 26 45
2019 Access to information and privacy 56 15 22 0 7 0 0 71 7 10
2019 Security 42 32 8 12 5 1 1 76 16 195
2019 Science and technology 47 35 11 3 4 1 0 82 7 115
2019 Administration and operations 54 25 8 6 6 0 0 79 13 90
2019 Human resources 35 28 18 7 11 0 1 64 18 100
2019 Financial management 51 26 13 4 2 0 3 80 6 60
2019 Procurement 51 25 15 3 5 0 0 76 8 20
2019 Information management 48 23 17 2 4 2 4 75 6 30
2019 Information technology 48 28 11 9 4 1 0 76 13 520
2019 Data sciences 51 22 17 4 4 0 2 74 8 40
2019 Policy 56 26 6 5 6 1 0 83 11 95
2019 Project management 59 26 11 2 1 0 0 86 4 50
2019 Other services to the public 59 33 4 4 0 0 0 93 4 25
2019 None of the above 47 34 9 5 5 0 1 81 10 165

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 12 13 6 5 0 6 74 13 15
2024 Intelligence analysts 68 17 5 5 3 1 1 87 8 185
2024 Compliance, inspection and enforcement 54 23 10 4 2 0 7 83 7 30
2024 Communications or public affairs 74 9 12 3 1 0 0 83 5 55
2024 Access to information and privacy 61 21 9 0 9 0 0 82 9 10
2024 Security 68 16 10 3 3 0 0 84 6 115
2024 Science and technology 69 21 5 1 4 1 0 90 5 95
2024 Administration and operations 69 14 6 4 3 1 3 87 7 90
2024 Human resources 56 23 6 8 7 1 0 80 15 110
2024 Financial management 53 28 10 5 2 0 2 83 7 50
2024 Procurement 57 25 9 0 9 0 0 82 9 20
2024 Real property 42 31 10 9 8 0 0 73 17 10
2024 Material management 87 8 4 0 0 0 0 96 0 20
2024 Information management 77 20 0 0 3 0 0 97 3 35
2024 Information technology 69 19 6 3 2 1 0 90 5 545
2024 Evaluation 81 9 10 0 0 0 0 90 0 10
2024 Data sciences 59 27 7 2 2 0 3 89 4 40
2024 Policy 59 15 12 1 10 3 0 76 12 80
2024 Project management 60 16 8 6 7 0 2 78 14 55
2024 Other services to the public 51 23 8 0 11 7 0 79 12 25
2024 None of the above 67 18 7 5 0 2 1 87 5 125
2022 Client contact centre 78 0 9 7 7 0 0 78 13 15
2022 Compliance, inspection and enforcement 68 17 7 4 0 0 3 88 4 30
2022 Communications or public affairs 68 13 8 11 0 0 0 81 11 40
2022 Security 66 18 7 3 3 1 1 86 6 195
2022 Science and technology 70 19 9 1 1 0 0 89 2 80
2022 Administration and operations 68 17 7 5 2 2 0 86 7 60
2022 Human resources 57 21 16 1 4 0 1 79 5 80
2022 Financial management 56 25 4 0 11 2 2 85 12 45
2022 Procurement 70 11 5 9 5 0 0 81 15 20
2022 Real property 66 16 8 10 0 0 0 82 10 10
2022 Information management 72 18 4 7 0 0 0 89 7 30
2022 Information technology 70 17 6 3 3 1 0 88 6 480
2022 Data sciences 67 27 2 4 0 0 0 94 4 50
2022 Policy 65 12 9 7 5 0 2 78 12 75
2022 Project management 64 15 11 4 2 0 4 82 6 50
2022 Other services to the public 79 10 0 5 5 0 0 90 10 20
2022 None of the above 72 16 5 2 3 0 1 89 6 130
2020 Client contact centre 66 24 0 5 5 0 0 90 10 20
2020 Compliance, inspection and enforcement 60 36 0 0 0 4 0 100 0 30
2020 Communications or public affairs 71 16 11 0 2 0 0 87 2 45
2020 Security 60 22 9 2 3 1 3 85 6 150
2020 Science and technology 59 24 8 4 2 3 0 86 7 95
2020 Administration and operations 67 16 10 4 1 0 1 85 5 80
2020 Human resources 69 11 8 7 2 2 1 83 9 90
2020 Financial management 48 26 12 12 2 0 0 74 14 50
2020 Procurement 55 25 10 0 5 5 0 84 5 20
2020 Real property 61 31 0 0 9 0 0 91 9 10
2020 Information management 52 23 13 3 6 0 3 77 10 30
2020 Information technology 63 22 7 4 3 1 1 86 7 510
2020 Evaluation 64 18 9 0 0 9 0 90 0 10
2020 Data sciences 77 11 5 5 2 0 0 89 7 45
2020 Policy 62 22 9 3 3 1 0 85 6 70
2020 Project management 61 24 4 4 2 2 2 89 6 50
2020 Other services to the public 59 14 5 9 5 9 0 80 15 20
2020 None of the above 61 18 7 6 4 3 2 83 10 190

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 7 12 28 0 0 12 55 32 15
2024 Intelligence analysts 58 24 7 6 5 1 0 83 10 185
2024 Compliance, inspection and enforcement 66 24 3 0 6 0 0 90 6 30
2024 Communications or public affairs 68 19 7 3 3 0 0 87 6 55
2024 Access to information and privacy 51 31 9 0 9 0 0 82 9 10
2024 Security 64 17 7 7 5 0 1 81 12 115
2024 Science and technology 64 22 9 3 2 1 0 86 5 95
2024 Administration and operations 53 32 5 4 2 2 1 88 7 90
2024 Human resources 59 21 6 8 5 0 0 81 13 110
2024 Financial management 62 22 7 5 0 0 4 87 5 50
2024 Procurement 58 33 0 0 9 0 0 91 9 20
2024 Real property 48 35 18 0 0 0 0 82 0 10
2024 Material management 79 17 4 0 0 0 0 96 0 20
2024 Information management 70 16 6 2 3 0 2 88 6 35
2024 Information technology 63 25 5 4 2 0 1 89 6 545
2024 Evaluation 81 0 0 19 0 0 0 81 19 10
2024 Data sciences 56 28 5 9 2 0 0 84 12 40
2024 Policy 47 26 9 9 8 1 0 75 17 80
2024 Project management 61 15 7 9 8 0 0 76 17 55
2024 Other services to the public 52 34 4 3 8 0 0 86 11 25
2024 None of the above 56 31 6 3 4 0 0 87 7 125
2022 Client contact centre 66 12 0 9 13 0 0 78 22 15
2022 Compliance, inspection and enforcement 74 26 0 0 0 0 0 100 0 30
2022 Communications or public affairs 54 22 8 16 0 0 0 76 16 40
2022 Security 57 28 8 3 2 0 1 86 6 195
2022 Science and technology 63 23 8 3 3 0 0 87 5 80
2022 Administration and operations 57 26 12 2 2 0 2 84 3 60
2022 Human resources 54 21 11 8 1 1 4 79 9 85
2022 Financial management 49 33 4 5 9 0 0 82 13 45
2022 Procurement 55 35 6 0 4 0 0 90 4 20
2022 Real property 47 36 8 10 0 0 0 82 10 10
2022 Information management 62 31 4 3 0 0 0 93 3 30
2022 Information technology 62 23 9 3 2 1 0 86 5 480
2022 Data sciences 69 27 5 0 0 0 0 95 0 50
2022 Policy 66 12 5 12 5 0 0 78 17 75
2022 Project management 68 21 2 2 4 0 2 92 6 50
2022 Other services to the public 55 29 6 5 5 0 0 84 10 20
2022 None of the above 67 19 6 3 5 0 1 86 8 130
2020 Client contact centre 60 26 5 3 5 0 0 87 8 20
2020 Compliance, inspection and enforcement 60 33 4 4 0 0 0 93 4 30
2020 Communications or public affairs 62 29 4 2 2 0 0 91 4 45
2020 Security 62 22 8 5 3 0 1 84 7 150
2020 Science and technology 46 35 4 10 3 2 0 82 13 95
2020 Administration and operations 62 23 6 8 0 0 1 86 8 80
2020 Human resources 62 26 3 7 1 0 0 89 8 90
2020 Financial management 36 44 6 8 6 0 0 80 14 50
2020 Procurement 55 30 10 0 5 0 0 85 5 20
2020 Real property 35 43 9 5 9 0 0 78 14 10
2020 Information management 65 16 6 6 3 0 3 83 10 30
2020 Information technology 59 25 8 5 2 1 0 84 7 510
2020 Evaluation 73 27 0 0 0 0 0 100 0 10
2020 Data sciences 61 25 9 5 0 0 0 86 5 45
2020 Policy 53 31 9 6 1 0 0 84 7 70
2020 Project management 55 29 8 6 0 2 0 85 6 50
2020 Other services to the public 64 18 9 5 5 0 0 82 9 20
2020 None of the above 56 26 5 9 4 1 0 82 13 190
2019 Client contact centre 44 30 13 13 0 0 0 74 13 20
2019 Compliance, inspection and enforcement 57 25 8 8 2 0 0 82 10 45
2019 Communications or public affairs 51 24 19 5 2 0 0 75 7 45
2019 Access to information and privacy 63 22 7 0 7 0 0 85 7 10
2019 Security 51 29 3 14 2 1 0 81 17 195
2019 Science and technology 46 32 14 3 4 1 0 79 7 115
2019 Administration and operations 50 23 15 6 6 0 0 73 13 90
2019 Human resources 40 34 11 8 7 0 1 75 15 100
2019 Financial management 55 28 8 8 2 0 0 82 10 60
2019 Procurement 51 15 24 5 5 0 0 66 10 20
2019 Information management 41 31 6 14 4 0 4 75 18 25
2019 Information technology 52 31 7 7 2 0 0 83 9 515
2019 Data sciences 63 25 2 2 4 2 0 91 7 40
2019 Policy 64 27 2 5 3 0 0 90 8 90
2019 Project management 56 27 6 10 0 0 0 84 10 50
2019 Other services to the public 70 15 7 7 0 0 0 85 7 25
2019 None of the above 61 20 8 7 2 0 1 82 10 165

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 24 0 0 0 0 19 100 0 15
2024 Intelligence analysts 77 15 3 1 2 0 1 94 3 185
2024 Compliance, inspection and enforcement 92 8 0 0 0 0 0 100 0 30
2024 Communications or public affairs 80 14 3 3 0 0 0 94 3 55
2024 Access to information and privacy 84 9 0 0 0 0 7 100 0 10
2024 Security 80 9 6 3 1 0 1 90 4 115
2024 Science and technology 87 8 2 2 0 0 0 95 2 95
2024 Administration and operations 75 16 6 0 2 0 1 92 2 90
2024 Human resources 78 16 3 3 0 0 0 94 3 110
2024 Financial management 71 18 0 7 1 0 2 91 9 50
2024 Procurement 80 15 5 0 0 0 0 95 0 20
2024 Real property 83 17 0 0 0 0 0 100 0 10
2024 Material management 75 13 6 0 6 0 0 88 6 20
2024 Information management 73 5 3 7 2 0 10 87 10 35
2024 Information technology 81 15 3 0 0 0 1 97 1 540
2024 Evaluation 90 10 0 0 0 0 0 100 0 10
2024 Data sciences 84 14 2 0 0 0 0 98 0 40
2024 Policy 63 22 5 2 3 1 3 89 6 80
2024 Project management 77 15 3 2 0 1 2 94 2 50
2024 Other services to the public 58 29 0 4 8 0 0 87 13 25
2024 None of the above 78 12 1 2 2 2 3 94 5 125
2022 Client contact centre 93 0 0 0 0 0 7 100 0 15
2022 Compliance, inspection and enforcement 97 3 0 0 0 0 0 100 0 30
2022 Communications or public affairs 74 19 5 2 0 0 0 93 2 40
2022 Security 74 16 5 2 1 0 1 92 3 195
2022 Science and technology 86 14 0 0 0 0 0 100 0 80
2022 Administration and operations 74 14 5 3 0 0 3 92 3 60
2022 Human resources 86 10 1 0 1 1 0 98 1 85
2022 Financial management 77 13 5 0 5 0 0 90 5 45
2022 Procurement 82 14 0 0 4 0 0 96 4 20
2022 Real property 74 10 16 0 0 0 0 84 0 10
2022 Information management 75 21 0 0 0 4 0 100 0 30
2022 Information technology 84 11 2 2 1 1 1 96 2 475
2022 Data sciences 88 10 2 0 0 0 0 98 0 50
2022 Policy 79 9 5 1 3 0 3 90 4 75
2022 Project management 78 15 2 0 0 0 4 98 0 50
2022 Other services to the public 82 18 0 0 0 0 0 100 0 20
2022 None of the above 81 14 1 1 2 0 2 97 2 130

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 13 12 10 5 0 6 71 16 15
2024 Intelligence analysts 65 16 8 6 5 0 0 82 10 185
2024 Compliance, inspection and enforcement 70 19 7 4 0 0 0 89 4 30
2024 Communications or public affairs 62 26 3 8 1 0 0 87 9 55
2024 Access to information and privacy 49 33 9 0 9 0 0 82 9 10
2024 Security 63 23 6 4 4 0 0 86 8 115
2024 Science and technology 65 22 6 4 2 1 0 88 6 95
2024 Administration and operations 68 20 4 4 3 1 0 88 7 90
2024 Human resources 56 28 4 7 5 0 0 84 12 110
2024 Financial management 51 35 5 1 5 0 2 88 7 50
2024 Procurement 72 10 9 0 9 0 0 82 9 20
2024 Real property 57 17 18 8 0 0 0 74 8 10
2024 Material management 79 17 4 0 0 0 0 96 0 20
2024 Information management 67 21 7 3 3 0 0 87 6 35
2024 Information technology 70 20 5 3 2 0 0 90 5 545
2024 Evaluation 81 9 10 0 0 0 0 90 0 10
2024 Data sciences 57 30 6 4 2 0 0 87 7 40
2024 Policy 51 28 6 6 10 0 0 79 15 80
2024 Project management 55 25 10 3 7 0 0 80 11 55
2024 Other services to the public 57 17 12 6 8 0 0 74 14 25
2024 None of the above 62 23 4 7 2 1 0 86 9 125
2022 Client contact centre 66 20 0 13 0 0 0 87 13 15
2022 Compliance, inspection and enforcement 83 10 6 0 0 0 0 94 0 30
2022 Communications or public affairs 63 15 10 10 2 0 0 78 12 40
2022 Security 64 22 6 5 2 0 0 86 8 195
2022 Science and technology 65 28 4 1 2 0 0 93 3 80
2022 Administration and operations 57 31 8 2 2 0 0 88 3 60
2022 Human resources 60 24 8 3 5 0 1 85 8 85
2022 Financial management 64 23 2 2 9 0 0 86 11 45
2022 Procurement 74 16 5 4 0 0 0 90 4 20
2022 Real property 58 32 10 0 0 0 0 90 0 10
2022 Information management 69 24 4 3 0 0 0 93 3 30
2022 Information technology 67 22 3 4 3 0 0 90 7 475
2022 Data sciences 67 23 8 2 0 0 0 90 2 50
2022 Policy 62 20 7 6 5 0 0 81 12 75
2022 Project management 75 10 4 6 4 0 2 86 10 50
2022 Other services to the public 62 28 5 5 0 0 0 90 5 20
2022 None of the above 63 21 5 6 5 1 0 84 11 130
2020 Client contact centre 79 13 0 3 5 0 0 92 8 20
2020 Compliance, inspection and enforcement 58 35 4 4 0 0 0 93 4 30
2020 Communications or public affairs 80 16 0 2 2 0 0 96 4 45
2020 Security 71 19 5 2 2 1 0 91 4 150
2020 Science and technology 60 23 3 10 3 1 0 84 13 95
2020 Administration and operations 70 23 3 4 1 0 0 92 5 80
2020 Human resources 73 14 6 7 1 0 0 87 8 90
2020 Financial management 54 26 2 10 8 0 0 80 18 50
2020 Procurement 65 20 5 5 5 0 0 85 10 20
2020 Real property 69 22 0 0 9 0 0 91 9 10
2020 Information management 48 39 6 6 0 0 0 87 6 30
2020 Information technology 67 22 6 3 1 0 0 89 5 515
2020 Evaluation 82 18 0 0 0 0 0 100 0 10
2020 Data sciences 75 16 0 7 2 0 0 91 9 45
2020 Policy 64 19 8 7 1 0 0 83 9 70
2020 Project management 69 18 6 4 2 0 0 88 6 50
2020 Other services to the public 59 9 9 18 5 0 0 68 23 20
2020 None of the above 57 21 11 7 4 0 0 78 11 195
2019 Client contact centre 35 43 4 17 0 0 0 79 17 20
2019 Compliance, inspection and enforcement 48 40 4 4 4 0 0 88 8 40
2019 Communications or public affairs 57 23 4 14 2 0 0 81 16 45
2019 Access to information and privacy 56 22 15 0 7 0 0 78 7 10
2019 Security 57 22 9 9 3 0 0 79 12 195
2019 Science and technology 51 30 13 2 4 0 0 81 6 115
2019 Administration and operations 68 17 4 5 6 0 0 85 11 90
2019 Human resources 50 24 10 12 3 0 1 75 15 105
2019 Financial management 61 23 6 7 3 0 0 84 10 60
2019 Procurement 77 13 10 0 0 0 0 90 0 20
2019 Information management 52 17 13 10 7 0 0 69 17 30
2019 Information technology 58 25 9 6 2 0 0 83 8 520
2019 Data sciences 52 35 4 4 2 2 0 89 6 40
2019 Policy 64 25 3 3 5 0 0 89 8 95
2019 Project management 61 26 9 2 1 0 0 88 4 50
2019 Other services to the public 74 18 0 7 0 0 0 93 7 25
2019 None of the above 59 21 7 7 4 0 2 82 12 165

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 94 0 0 0 0 0 6 100 0 15
2024 Intelligence analysts 80 6 6 0 2 0 5 91 3 185
2024 Compliance, inspection and enforcement 93 0 0 0 2 0 4 97 3 30
2024 Communications or public affairs 90 8 2 0 0 0 0 98 0 55
2024 Access to information and privacy 84 9 0 0 0 0 7 100 0 10
2024 Security 83 7 3 4 2 0 1 91 6 115
2024 Science and technology 77 8 5 1 3 0 6 91 4 95
2024 Administration and operations 87 4 0 2 3 1 2 94 6 90
2024 Human resources 84 12 2 2 0 0 0 96 2 110
2024 Financial management 82 12 1 0 2 0 2 97 2 50
2024 Procurement 84 12 0 4 0 0 0 96 4 20
2024 Real property 92 0 0 0 0 8 0 100 0 10
2024 Material management 85 9 0 0 6 0 0 94 6 20
2024 Information management 97 3 0 0 0 0 0 100 0 35
2024 Information technology 82 5 3 2 3 0 4 91 5 545
2024 Evaluation 90 0 0 0 0 0 10 100 0 10
2024 Data sciences 91 4 2 0 0 3 0 98 0 40
2024 Policy 73 18 4 1 0 0 4 94 1 80
2024 Project management 82 8 4 5 0 0 1 91 5 55
2024 Other services to the public 81 8 4 3 0 0 4 92 3 25
2024 None of the above 81 6 3 3 3 0 4 91 6 125
2022 Client contact centre 93 0 0 0 7 0 0 93 7 15
2022 Compliance, inspection and enforcement 79 7 3 0 4 0 6 92 5 30
2022 Communications or public affairs 91 6 0 0 3 0 0 97 3 40
2022 Security 84 6 1 2 2 1 4 95 4 195
2022 Science and technology 80 5 3 6 4 0 2 87 10 80
2022 Administration and operations 87 8 0 0 2 2 2 98 2 60
2022 Human resources 87 5 2 2 1 0 2 94 4 85
2022 Financial management 79 12 0 0 7 0 2 93 7 45
2022 Procurement 100 0 0 0 0 0 0 100 0 20
2022 Real property 83 17 0 0 0 0 0 100 0 10
2022 Information management 91 6 0 0 0 0 3 100 0 30
2022 Information technology 78 6 5 3 3 0 5 90 6 475
2022 Data sciences 89 4 2 0 0 2 3 98 0 50
2022 Policy 89 2 3 1 4 0 2 92 5 75
2022 Project management 80 14 0 0 4 0 2 96 4 50
2022 Other services to the public 100 0 0 0 0 0 0 100 0 20
2022 None of the above 82 7 1 1 3 0 6 94 4 130
2019 Client contact centre 65 26 4 0 4 0 0 91 4 20
2019 Compliance, inspection and enforcement 74 2 2 3 6 0 13 87 11 45
2019 Communications or public affairs 92 3 2 0 0 0 4 98 0 45
2019 Access to information and privacy 70 22 0 0 7 0 0 93 7 10
2019 Security 80 8 3 2 3 1 3 91 5 195
2019 Science and technology 74 5 6 7 4 0 4 82 11 115
2019 Administration and operations 80 8 4 2 1 0 5 92 4 85
2019 Human resources 86 5 2 2 5 0 1 91 7 105
2019 Financial management 87 13 0 0 0 0 0 100 0 60
2019 Procurement 95 5 0 0 0 0 0 100 0 20
2019 Information management 63 18 0 4 7 0 7 88 12 30
2019 Information technology 79 7 6 3 3 0 2 88 6 520
2019 Data sciences 80 5 0 8 2 0 5 89 11 40
2019 Policy 83 10 3 2 1 0 2 95 3 95
2019 Project management 84 4 2 2 6 0 1 90 8 50
2019 Other services to the public 74 19 0 0 0 0 7 100 0 25
2019 None of the above 78 5 5 2 3 1 7 90 5 165
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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 31 0 10 0 6 0 89 11 15
2024 Intelligence analysts 31 36 11 6 10 6 0 71 17 185
2024 Compliance, inspection and enforcement 56 25 3 12 0 4 0 84 12 30
2024 Communications or public affairs 43 36 8 9 0 4 0 82 10 55
2024 Access to information and privacy 58 7 0 9 0 25 0 88 12 10
2024 Security 43 26 12 4 9 6 0 74 14 115
2024 Science and technology 42 24 14 7 3 10 0 73 11 95
2024 Administration and operations 44 38 6 5 5 2 0 84 11 90
2024 Human resources 36 27 13 16 3 5 0 66 20 110
2024 Financial management 48 35 9 5 2 2 0 85 6 50
2024 Procurement 49 16 16 4 9 6 0 69 14 20
2024 Real property 75 8 8 9 0 0 0 83 9 10
2024 Material management 56 23 15 6 0 0 0 79 6 20
2024 Information management 64 19 6 3 0 8 0 91 3 35
2024 Information technology 41 27 13 5 5 8 0 74 12 545
2024 Evaluation 52 48 0 0 0 0 0 100 0 10
2024 Data sciences 36 33 10 10 3 9 0 76 13 40
2024 Policy 41 24 12 13 4 7 0 70 18 80
2024 Project management 48 22 8 6 7 10 0 77 14 55
2024 Other services to the public 40 7 17 16 11 8 0 52 30 25
2024 None of the above 35 25 14 9 7 10 0 67 18 125
2022 Client contact centre 54 40 0 0 0 7 0 100 0 15
2022 Compliance, inspection and enforcement 24 38 14 10 4 11 0 69 15 30
2022 Communications or public affairs 64 25 5 0 0 5 0 94 0 40
2022 Security 37 35 8 7 3 10 0 80 11 195
2022 Science and technology 37 33 11 2 5 13 0 80 8 80
2022 Administration and operations 57 24 12 2 2 5 0 84 3 60
2022 Human resources 38 29 18 6 8 1 0 68 14 85
2022 Financial management 26 40 16 2 11 5 0 69 14 45
2022 Procurement 59 26 5 0 10 0 0 85 10 20
2022 Real property 29 42 10 10 0 8 0 78 11 10
2022 Information management 56 30 7 4 0 4 0 89 4 30
2022 Information technology 45 24 11 5 3 13 0 78 9 480
2022 Data sciences 45 30 18 4 0 4 0 78 4 50
2022 Policy 52 33 9 1 3 2 0 87 4 75
2022 Project management 60 22 11 5 2 0 0 82 7 50
2022 Other services to the public 36 32 11 16 0 5 0 72 17 20
2022 None of the above 39 27 11 9 6 9 0 72 16 130
2020 Client contact centre 55 29 10 5 0 0 0 84 5 20
2020 Compliance, inspection and enforcement 29 38 18 4 0 11 0 76 4 30
2020 Communications or public affairs 73 20 0 0 2 4 0 98 2 45
2020 Security 50 19 13 4 1 12 1 78 6 150
2020 Science and technology 40 27 14 5 4 9 0 74 11 95
2020 Administration and operations 60 25 9 1 0 5 0 89 1 80
2020 Human resources 33 37 12 9 3 6 0 74 13 90
2020 Financial management 36 36 10 8 4 6 0 77 13 50
2020 Procurement 60 25 5 0 5 5 0 89 5 20
2020 Real property 52 26 5 9 9 0 0 78 17 10
2020 Information management 58 19 13 6 3 0 0 77 10 30
2020 Information technology 45 28 9 5 4 8 0 80 10 515
2020 Evaluation 55 18 0 18 9 0 0 73 27 10
2020 Data sciences 39 25 9 11 7 9 0 70 20 45
2020 Policy 56 27 3 12 1 1 0 84 13 70
2020 Project management 53 29 10 4 0 4 0 85 4 50
2020 Other services to the public 36 23 14 9 5 14 0 68 16 20
2020 None of the above 39 24 17 8 3 8 1 69 12 190
2019 Client contact centre 35 17 26 9 0 13 0 60 10 20
2019 Compliance, inspection and enforcement 41 33 6 10 6 2 2 77 17 45
2019 Communications or public affairs 40 32 15 9 2 2 0 73 11 45
2019 Access to information and privacy 63 22 0 7 7 0 0 85 15 10
2019 Security 38 30 13 9 4 5 0 72 14 195
2019 Science and technology 40 23 10 14 5 8 0 69 21 115
2019 Administration and operations 51 20 9 9 3 7 0 78 13 90
2019 Human resources 30 30 16 16 4 3 0 63 21 100
2019 Financial management 41 47 7 5 0 0 0 88 5 60
2019 Procurement 41 39 0 5 10 5 0 84 16 20
2019 Information management 45 28 7 8 7 4 0 76 16 30
2019 Information technology 40 27 15 9 2 7 0 72 12 520
2019 Data sciences 35 40 7 1 4 13 0 86 7 40
2019 Policy 49 29 6 5 9 2 0 80 14 95
2019 Project management 52 24 10 9 2 4 0 79 11 50
2019 Other services to the public 37 33 18 4 7 0 0 70 11 25
2019 None of the above 36 30 10 10 6 7 0 72 17 165

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 39 17 6 5 0 0 72 12 15
2024 Intelligence analysts 29 32 11 9 17 1 0 62 27 185
2024 Compliance, inspection and enforcement 49 36 3 6 4 2 0 87 10 30
2024 Communications or public affairs 37 40 10 8 2 4 0 80 10 55
2024 Access to information and privacy 49 24 9 0 0 18 0 89 0 10
2024 Security 41 24 12 9 14 1 0 65 23 115
2024 Science and technology 25 37 13 13 7 6 0 65 21 95
2024 Administration and operations 46 25 14 9 5 1 0 71 15 90
2024 Human resources 31 37 10 13 7 1 0 69 21 110
2024 Financial management 34 38 11 13 2 2 0 74 15 50
2024 Procurement 39 31 6 9 9 6 0 75 19 20
2024 Real property 40 35 17 8 0 0 0 75 8 10
2024 Material management 56 23 15 0 6 0 0 79 6 20
2024 Information management 54 20 14 9 4 0 0 74 12 35
2024 Information technology 32 30 11 13 13 2 0 63 26 545
2024 Evaluation 52 48 0 0 0 0 0 100 0 10
2024 Data sciences 25 19 29 22 5 0 0 44 27 40
2024 Policy 32 27 12 21 6 2 0 61 27 80
2024 Project management 44 22 14 8 12 0 0 66 20 55
2024 Other services to the public 25 23 13 14 22 3 0 49 37 25
2024 None of the above 32 31 16 7 13 1 0 63 21 125
2022 Client contact centre 39 25 13 22 0 0 0 65 22 15
2022 Compliance, inspection and enforcement 27 37 17 16 3 0 0 64 19 30
2022 Communications or public affairs 57 28 7 2 0 5 0 90 2 40
2022 Security 33 28 16 14 6 3 0 62 21 195
2022 Science and technology 27 39 14 9 10 1 0 67 19 80
2022 Administration and operations 50 35 10 2 3 0 0 85 5 55
2022 Human resources 27 40 13 9 11 1 0 67 20 85
2022 Financial management 12 45 23 9 11 0 0 57 20 45
2022 Procurement 45 35 10 5 4 0 0 80 10 20
2022 Real property 18 29 25 28 0 0 0 48 28 10
2022 Information management 47 30 3 17 3 0 0 78 20 30
2022 Information technology 38 31 14 9 4 4 0 72 14 480
2022 Data sciences 30 36 19 11 2 2 0 67 13 50
2022 Policy 49 34 10 5 3 0 0 83 8 75
2022 Project management 53 24 12 6 4 0 2 79 10 50
2022 Other services to the public 26 31 11 11 11 10 0 63 24 20
2022 None of the above 28 37 13 11 8 3 0 67 19 130
2020 Client contact centre 66 19 5 10 0 0 0 84 10 20
2020 Compliance, inspection and enforcement 29 42 15 7 4 4 0 74 11 30
2020 Communications or public affairs 78 20 0 0 2 0 0 98 2 45
2020 Security 46 30 13 7 2 2 0 77 10 150
2020 Science and technology 28 36 15 12 4 5 0 67 17 95
2020 Administration and operations 58 28 4 6 1 3 0 89 7 80
2020 Human resources 33 40 13 12 2 0 0 73 14 90
2020 Financial management 36 36 10 10 4 4 0 75 15 50
2020 Procurement 50 35 10 0 5 0 0 85 5 20
2020 Real property 43 35 14 0 9 0 0 78 9 10
2020 Information management 48 26 16 6 3 0 0 74 10 30
2020 Information technology 37 33 14 8 6 2 0 72 14 515
2020 Evaluation 36 45 0 18 0 0 0 82 18 10
2020 Data sciences 32 25 20 11 11 0 0 57 23 45
2020 Policy 48 33 7 6 4 1 0 82 10 70
2020 Project management 41 39 16 4 0 0 0 80 4 50
2020 Other services to the public 36 23 14 14 14 0 0 59 27 20
2020 None of the above 34 27 16 12 6 4 1 64 19 190
2019 Client contact centre 40 35 13 9 0 4 0 78 9 20
2019 Compliance, inspection and enforcement 37 29 4 19 6 2 2 69 27 45
2019 Communications or public affairs 48 20 21 4 3 4 0 71 7 45
2019 Access to information and privacy 56 22 15 0 7 0 0 78 7 10
2019 Security 31 28 19 13 8 1 0 60 21 190
2019 Science and technology 27 34 19 14 5 1 0 62 19 115
2019 Administration and operations 49 25 15 6 3 2 0 75 10 90
2019 Human resources 27 32 11 19 11 0 0 59 30 100
2019 Financial management 36 51 7 5 2 0 0 87 7 60
2019 Procurement 31 41 13 0 10 5 0 75 11 20
2019 Information management 38 32 4 17 10 0 0 69 27 30
2019 Information technology 30 32 17 13 5 3 0 64 19 520
2019 Data sciences 29 37 13 4 7 10 0 73 12 40
2019 Policy 45 32 11 6 5 1 0 78 11 90
2019 Project management 45 31 8 12 2 2 0 77 15 50
2019 Other services to the public 37 30 22 4 7 0 0 67 11 25
2019 None of the above 32 32 10 14 11 1 0 65 25 165

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 23 43 5 18 5 6 0 70 24 15
2024 Intelligence analysts 18 30 15 18 16 3 0 50 35 185
2024 Compliance, inspection and enforcement 28 37 18 6 4 6 0 70 11 30
2024 Communications or public affairs 30 33 5 22 3 5 2 68 27 55
2024 Access to information and privacy 40 18 9 7 0 25 0 78 9 10
2024 Security 28 24 10 17 15 6 0 56 33 115
2024 Science and technology 18 32 17 14 12 6 0 54 28 95
2024 Administration and operations 35 24 14 17 8 2 0 61 25 90
2024 Human resources 26 24 15 20 11 3 0 52 32 110
2024 Financial management 32 26 16 18 4 4 0 60 23 50
2024 Procurement 35 17 25 4 13 6 0 55 18 20
2024 Real property 24 43 0 25 8 0 0 67 33 10
2024 Material management 54 29 11 0 0 6 0 89 0 20
2024 Information management 39 20 17 17 4 4 0 61 21 35
2024 Information technology 22 29 13 16 15 4 0 53 33 540
2024 Evaluation 46 25 28 0 0 0 0 72 0 10
2024 Data sciences 18 20 21 25 11 5 0 40 39 40
2024 Policy 26 32 16 15 8 2 0 60 24 80
2024 Project management 31 21 18 11 14 6 0 55 26 55
2024 Other services to the public 16 29 12 16 20 7 0 48 39 25
2024 None of the above 20 21 16 18 17 7 0 45 38 125
2022 Client contact centre 32 26 0 28 7 7 0 63 37 15
2022 Compliance, inspection and enforcement 21 39 18 16 6 0 0 60 22 30
2022 Communications or public affairs 42 28 13 11 0 5 0 75 12 40
2022 Security 20 32 16 20 8 5 0 54 29 195
2022 Science and technology 18 32 16 19 10 5 0 52 31 80
2022 Administration and operations 35 35 12 10 3 5 0 74 14 60
2022 Human resources 20 30 19 17 10 4 0 52 28 85
2022 Financial management 13 35 15 19 13 4 0 50 34 45
2022 Procurement 35 35 16 10 4 0 0 70 15 20
2022 Real property 18 18 28 17 18 0 0 36 36 10
2022 Information management 36 21 17 23 0 3 0 59 24 30
2022 Information technology 24 31 18 13 5 8 0 61 20 475
2022 Data sciences 24 25 25 14 7 4 0 52 23 50
2022 Policy 34 36 14 11 3 2 0 72 14 75
2022 Project management 28 35 16 10 9 0 2 64 20 50
2022 Other services to the public 13 38 0 27 11 10 0 58 42 20
2022 None of the above 19 34 15 12 13 8 0 57 27 130
2020 Client contact centre 48 35 8 5 5 0 0 82 10 20
2020 Compliance, inspection and enforcement 18 42 4 25 7 4 0 62 34 30
2020 Communications or public affairs 43 46 7 2 2 0 0 89 4 45
2020 Security 34 26 19 13 4 4 0 63 17 150
2020 Science and technology 17 29 13 22 10 9 0 51 35 95
2020 Administration and operations 39 38 10 6 3 3 0 80 10 80
2020 Human resources 29 32 20 13 6 0 0 61 19 90
2020 Financial management 16 40 26 8 8 2 0 57 16 50
2020 Procurement 45 35 5 0 5 10 0 89 6 20
2020 Real property 26 35 14 17 9 0 0 61 26 10
2020 Information management 32 39 10 10 10 0 0 71 19 30
2020 Information technology 27 32 18 12 6 5 0 62 19 510
2020 Evaluation 18 55 9 18 0 0 0 73 18 10
2020 Data sciences 16 34 14 23 9 5 0 52 33 45
2020 Policy 37 29 8 19 6 1 0 67 25 70
2020 Project management 29 39 18 14 0 0 0 67 14 50
2020 Other services to the public 23 14 27 18 14 5 0 38 33 20
2020 None of the above 23 28 16 18 9 6 1 54 29 190
2019 Client contact centre 33 24 17 17 4 4 0 59 23 20
2019 Compliance, inspection and enforcement 24 25 6 28 13 2 2 51 42 45
2019 Communications or public affairs 31 36 23 4 3 4 0 69 7 45
2019 Access to information and privacy 52 19 15 7 7 0 0 71 15 10
2019 Security 21 30 19 15 11 3 0 53 28 190
2019 Science and technology 15 31 20 19 9 7 0 49 30 115
2019 Administration and operations 39 28 14 13 4 1 0 68 17 90
2019 Human resources 14 33 17 22 12 2 0 48 35 100
2019 Financial management 15 51 22 8 3 0 0 66 12 60
2019 Procurement 31 31 20 3 10 5 0 65 14 20
2019 Information management 32 20 11 24 12 0 0 52 37 30
2019 Information technology 18 31 22 16 8 5 0 52 25 520
2019 Data sciences 14 31 14 21 11 11 0 50 35 40
2019 Policy 30 40 14 11 5 1 0 70 16 95
2019 Project management 21 45 15 10 4 4 0 69 15 50
2019 Other services to the public 8 58 8 23 4 0 0 65 27 20
2019 None of the above 24 29 14 17 13 3 0 54 31 165

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 14 30 24 0 0 0 47 24 15
2024 Intelligence analysts 17 24 19 23 15 2 0 42 39 185
2024 Compliance, inspection and enforcement 32 37 14 17 0 0 0 69 17 30
2024 Communications or public affairs 23 50 6 15 3 2 0 75 18 55
2024 Access to information and privacy 16 33 28 7 7 9 0 54 15 10
2024 Security 28 30 7 13 19 3 0 60 33 115
2024 Science and technology 21 23 21 17 11 7 0 48 30 95
2024 Administration and operations 23 30 19 15 12 1 0 54 27 90
2024 Human resources 26 27 14 17 15 2 0 53 32 110
2024 Financial management 31 24 19 21 3 2 0 56 25 50
2024 Procurement 29 31 21 8 5 6 0 64 14 20
2024 Real property 8 50 9 18 16 0 0 57 33 10
2024 Material management 46 20 28 0 0 6 0 70 0 20
2024 Information management 34 25 15 12 14 0 0 60 26 35
2024 Information technology 21 32 13 16 16 2 0 54 33 545
2024 Evaluation 53 28 10 0 9 0 0 81 9 10
2024 Data sciences 14 24 20 24 18 0 0 38 42 40
2024 Policy 17 34 14 14 19 1 0 52 34 80
2024 Project management 36 21 10 9 15 9 0 62 27 55
2024 Other services to the public 20 20 20 16 24 0 0 39 41 25
2024 None of the above 12 26 15 26 18 3 0 39 46 125
2022 Client contact centre 39 25 0 0 35 0 0 65 35 15
2022 Compliance, inspection and enforcement 34 40 4 19 3 0 0 74 22 30
2022 Communications or public affairs 30 41 13 13 0 2 0 73 14 40
2022 Security 25 28 14 18 11 4 0 56 30 195
2022 Science and technology 15 38 20 15 11 2 0 54 26 80
2022 Administration and operations 22 46 13 15 3 0 0 69 18 60
2022 Human resources 20 26 12 18 22 2 0 47 41 85
2022 Financial management 14 17 21 22 26 0 0 31 48 45
2022 Procurement 26 28 20 16 10 0 0 54 26 20
2022 Real property 26 34 21 0 18 0 0 61 18 10
2022 Information management 33 33 16 9 4 6 0 70 13 30
2022 Information technology 26 31 17 14 8 4 0 60 22 480
2022 Data sciences 24 32 12 25 7 0 0 56 32 50
2022 Policy 31 37 7 15 8 3 0 70 23 75
2022 Project management 29 34 12 8 13 2 2 65 23 50
2022 Other services to the public 19 33 16 22 10 0 0 52 32 20
2022 None of the above 15 36 15 20 11 2 0 52 32 130
2020 Client contact centre 45 23 13 10 10 0 0 67 20 20
2020 Compliance, inspection and enforcement 25 38 11 18 4 4 0 66 23 30
2020 Communications or public affairs 39 45 7 4 2 2 0 86 7 45
2020 Security 32 35 11 13 8 2 0 68 21 150
2020 Science and technology 17 37 13 15 15 3 0 56 31 95
2020 Administration and operations 36 38 6 10 8 1 0 75 19 80
2020 Human resources 20 36 17 12 13 2 0 57 26 90
2020 Financial management 12 38 22 18 10 0 0 50 28 50
2020 Procurement 45 35 15 0 5 0 0 80 5 20
2020 Real property 35 35 14 9 9 0 0 69 17 10
2020 Information management 42 29 13 10 6 0 0 71 16 30
2020 Information technology 24 34 16 17 7 2 0 60 25 515
2020 Evaluation 27 55 9 0 9 0 0 82 9 10
2020 Data sciences 11 43 7 20 11 7 0 59 34 45
2020 Policy 24 37 4 23 10 1 0 62 34 70
2020 Project management 24 45 10 20 0 0 0 69 20 50
2020 Other services to the public 18 14 32 9 23 5 0 33 33 20
2020 None of the above 23 29 15 18 11 3 1 55 30 195
2019 Client contact centre 26 31 17 22 4 0 0 57 26 20
2019 Compliance, inspection and enforcement 23 26 10 18 21 0 2 50 40 45
2019 Communications or public affairs 33 30 14 16 5 2 0 64 22 45
2019 Access to information and privacy 44 26 7 15 7 0 0 71 22 10
2019 Security 18 28 17 23 13 1 0 47 36 190
2019 Science and technology 12 33 22 19 9 5 0 47 30 115
2019 Administration and operations 21 37 12 18 8 3 0 60 28 90
2019 Human resources 4 37 14 29 14 2 0 41 44 100
2019 Financial management 14 45 17 20 3 0 0 60 23 60
2019 Procurement 36 15 15 24 10 0 0 51 34 20
2019 Information management 21 39 4 19 17 0 0 60 37 30
2019 Information technology 17 29 21 20 9 4 0 48 31 520
2019 Data sciences 13 25 11 24 16 10 0 43 44 40
2019 Policy 33 24 13 20 9 1 0 58 29 95
2019 Project management 17 37 16 15 12 2 0 55 28 50
2019 Other services to the public 26 37 7 18 11 0 0 63 30 25
2019 None of the above 11 31 18 20 18 2 0 43 38 165

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 33 0 0 0 10 0 100 0 15
2024 Intelligence analysts 35 23 24 7 2 7 3 64 10 185
2024 Compliance, inspection and enforcement 40 37 9 0 2 12 0 88 3 30
2024 Communications or public affairs 39 45 13 3 0 0 0 84 3 55
2024 Access to information and privacy 43 22 28 0 0 7 0 70 0 10
2024 Security 47 25 15 4 1 8 0 79 5 115
2024 Science and technology 27 47 9 1 3 11 2 86 4 95
2024 Administration and operations 49 21 18 3 4 4 1 74 7 90
2024 Human resources 48 36 8 6 0 1 0 85 6 110
2024 Financial management 37 47 7 5 2 2 0 86 7 50
2024 Procurement 46 45 9 0 0 0 0 91 0 20
2024 Real property 60 25 15 0 0 0 0 85 0 10
2024 Material management 69 14 4 0 12 0 0 84 12 20
2024 Information management 47 37 6 0 0 7 3 93 0 35
2024 Information technology 41 30 14 4 3 6 2 77 8 545
2024 Evaluation 48 34 18 0 0 0 0 82 0 10
2024 Data sciences 35 38 17 5 0 5 0 77 5 40
2024 Policy 23 33 23 7 4 10 0 62 13 80
2024 Project management 35 34 22 6 0 3 0 71 7 55
2024 Other services to the public 52 21 16 8 0 3 0 75 8 25
2024 None of the above 36 28 18 8 1 6 5 71 10 125
2022 Client contact centre 46 16 19 0 7 0 12 71 7 15
2022 Compliance, inspection and enforcement 38 12 32 10 4 3 0 52 15 30
2022 Communications or public affairs 35 36 22 2 2 3 0 73 4 40
2022 Security 41 30 14 4 0 8 3 79 5 195
2022 Science and technology 33 23 24 2 1 14 3 67 4 80
2022 Administration and operations 36 38 15 3 2 6 0 79 5 60
2022 Human resources 34 33 25 9 0 0 0 66 9 85
2022 Financial management 32 37 26 0 5 0 0 69 5 45
2022 Procurement 40 39 11 4 0 0 5 83 5 20
2022 Real property 55 16 30 0 0 0 0 70 0 10
2022 Information management 49 35 9 3 4 0 0 84 7 30
2022 Information technology 36 32 14 5 2 9 1 76 8 475
2022 Data sciences 27 42 14 2 2 8 5 80 5 50
2022 Policy 27 31 31 9 2 0 0 58 10 75
2022 Project management 32 27 25 8 2 6 0 63 10 50
2022 Other services to the public 51 16 23 5 0 5 0 70 5 20
2022 None of the above 21 39 15 5 5 10 4 70 12 130
2020 Client contact centre 52 23 20 5 0 0 0 75 5 20
2020 Compliance, inspection and enforcement 49 26 19 2 0 4 0 78 2 25
2020 Communications or public affairs 40 33 16 7 2 2 0 75 9 45
2020 Security 46 24 16 5 0 8 1 78 5 150
2020 Science and technology 26 19 23 5 8 15 4 56 16 95
2020 Administration and operations 49 19 20 10 0 3 0 70 10 80
2020 Human resources 50 30 11 5 2 2 0 82 7 90
2020 Financial management 36 34 18 6 0 4 2 74 6 50
2020 Procurement 70 15 0 0 5 10 0 94 6 20
2020 Real property 43 35 9 5 9 0 0 78 14 10
2020 Information management 29 45 13 10 0 3 0 77 10 30
2020 Information technology 37 28 12 6 3 12 3 76 11 510
2020 Evaluation 27 55 0 18 0 0 0 82 18 10
2020 Data sciences 40 21 14 5 5 16 0 72 11 45
2020 Policy 27 23 26 12 6 6 1 53 19 70
2020 Project management 27 49 14 4 0 6 0 80 4 50
2020 Other services to the public 27 32 18 9 5 5 5 65 15 20
2020 None of the above 34 28 16 5 3 10 3 72 10 195
2019 Client contact centre 40 13 26 13 4 4 0 55 18 20
2019 Compliance, inspection and enforcement 27 24 16 6 2 15 10 69 10 45
2019 Communications or public affairs 31 37 15 12 4 1 0 69 16 45
2019 Access to information and privacy 30 26 22 7 7 7 0 60 16 10
2019 Security 39 26 14 8 1 11 1 74 11 195
2019 Science and technology 28 27 16 12 4 13 1 64 18 115
2019 Administration and operations 36 28 23 8 1 4 0 67 9 90
2019 Human resources 38 27 21 9 3 3 0 66 11 105
2019 Financial management 42 33 20 0 2 3 0 77 2 60
2019 Procurement 41 15 36 3 5 0 0 56 8 20
2019 Information management 34 29 10 4 7 16 0 75 13 30
2019 Information technology 36 26 16 7 4 10 2 70 12 520
2019 Data sciences 27 24 19 2 2 22 4 69 6 40
2019 Policy 42 19 22 4 6 7 0 66 10 95
2019 Project management 38 29 6 19 4 4 0 69 24 50
2019 Other services to the public 41 26 7 4 7 11 4 78 13 25
2019 None of the above 25 24 20 9 3 15 4 61 15 165
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My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 42 0 0 5 0 0 95 5 15
2024 Intelligence analysts 35 40 10 9 5 1 0 75 15 185
2024 Compliance, inspection and enforcement 52 34 6 5 3 0 0 86 8 30
2024 Communications or public affairs 43 48 3 5 0 0 0 92 5 55
2024 Access to information and privacy 48 35 8 9 0 0 0 83 9 10
2024 Security 45 36 5 7 6 1 0 82 13 115
2024 Science and technology 26 45 15 9 5 0 0 71 14 95
2024 Administration and operations 49 34 10 4 3 0 0 83 8 90
2024 Human resources 41 41 6 8 4 0 0 82 12 110
2024 Financial management 34 52 5 7 0 2 0 87 7 50
2024 Procurement 54 46 0 0 0 0 0 100 0 20
2024 Real property 26 56 10 8 0 0 0 82 8 10
2024 Material management 50 34 16 0 0 0 0 84 0 20
2024 Information management 63 25 10 3 0 0 0 88 3 35
2024 Information technology 32 45 8 9 5 0 0 77 14 545
2024 Evaluation 63 18 19 0 0 0 0 81 0 10
2024 Data sciences 36 30 19 13 2 0 0 66 15 40
2024 Policy 40 40 10 7 3 0 0 81 10 80
2024 Project management 40 46 5 4 5 0 0 87 8 55
2024 Other services to the public 41 40 8 12 0 0 0 80 12 25
2024 None of the above 32 40 12 7 8 0 0 72 16 125
2022 Client contact centre 39 38 0 0 22 0 0 78 22 15
2022 Compliance, inspection and enforcement 49 41 7 0 3 0 0 90 3 30
2022 Communications or public affairs 72 22 2 4 0 0 0 93 4 40
2022 Security 42 40 7 8 3 0 0 82 11 195
2022 Science and technology 33 42 12 6 5 2 0 76 12 80
2022 Administration and operations 52 37 3 8 0 0 0 89 8 60
2022 Human resources 42 29 15 8 5 1 0 72 13 85
2022 Financial management 28 46 17 7 2 0 0 74 9 45
2022 Procurement 46 44 0 10 0 0 0 90 10 20
2022 Real property 38 23 20 19 0 0 0 61 19 10
2022 Information management 50 34 10 6 0 0 0 84 6 30
2022 Information technology 38 42 9 7 3 0 0 80 11 475
2022 Data sciences 29 53 6 11 0 0 0 83 11 50
2022 Policy 51 37 5 6 1 0 0 88 7 75
2022 Project management 33 54 6 6 2 0 0 87 8 50
2022 Other services to the public 32 42 16 10 0 0 0 74 10 20
2022 None of the above 34 49 8 7 3 0 0 82 10 130
2020 Client contact centre 77 18 0 0 5 0 0 95 5 20
2020 Compliance, inspection and enforcement 32 56 11 0 0 0 0 89 0 25
2020 Communications or public affairs 71 27 0 2 0 0 0 98 2 45
2020 Security 51 34 8 6 1 0 0 85 8 150
2020 Science and technology 29 44 10 11 4 2 0 75 15 95
2020 Administration and operations 59 32 5 4 0 0 0 91 4 80
2020 Human resources 51 38 4 6 1 0 0 89 7 90
2020 Financial management 50 30 8 12 0 0 0 80 12 50
2020 Procurement 65 30 5 0 0 0 0 95 0 20
2020 Real property 43 48 0 9 0 0 0 91 9 10
2020 Information management 55 29 10 6 0 0 0 84 6 30
2020 Information technology 35 47 9 6 2 0 0 82 8 515
2020 Evaluation 64 27 0 0 9 0 0 91 9 10
2020 Data sciences 33 42 7 14 5 0 0 74 19 45
2020 Policy 56 39 3 1 0 0 0 96 1 70
2020 Project management 39 53 6 2 0 0 0 92 2 50
2020 Other services to the public 41 18 14 23 5 0 0 59 27 20
2020 None of the above 42 39 9 7 1 1 1 82 8 195
2019 Client contact centre 33 24 17 13 13 0 0 57 26 20
2019 Compliance, inspection and enforcement 37 47 8 8 0 0 0 83 8 45
2019 Communications or public affairs 62 32 4 0 1 2 0 95 1 45
2019 Access to information and privacy 63 22 7 7 0 0 0 85 7 10
2019 Security 40 36 10 10 5 0 0 76 14 195
2019 Science and technology 31 47 9 10 2 1 0 79 12 115
2019 Administration and operations 43 44 6 6 1 0 0 87 7 90
2019 Human resources 39 42 7 11 2 0 0 81 12 100
2019 Financial management 42 43 13 2 0 0 0 85 2 60
2019 Procurement 41 23 5 31 0 0 0 64 31 20
2019 Information management 51 17 12 6 10 4 0 71 16 30
2019 Information technology 35 39 13 9 3 1 0 75 12 520
2019 Data sciences 44 39 10 2 4 0 0 83 7 40
2019 Policy 57 34 6 1 2 0 0 91 3 95
2019 Project management 39 35 14 8 2 2 0 75 10 50
2019 Other services to the public 56 26 4 15 0 0 0 82 15 25
2019 None of the above 37 40 11 8 3 0 0 77 11 165

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 35 11 0 10 0 6 78 11 15
2024 Intelligence analysts 16 34 18 22 9 1 0 51 31 185
2024 Compliance, inspection and enforcement 30 26 18 19 3 4 0 58 23 30
2024 Communications or public affairs 24 44 16 12 1 3 0 70 14 55
2024 Access to information and privacy 8 35 17 22 9 10 0 47 34 10
2024 Security 24 36 14 10 14 2 0 61 25 115
2024 Science and technology 16 39 26 13 5 2 0 56 18 95
2024 Administration and operations 22 36 16 14 10 2 0 60 24 90
2024 Human resources 20 33 9 28 8 2 0 54 37 110
2024 Financial management 15 35 16 28 4 2 0 51 32 50
2024 Procurement 36 35 9 19 0 0 0 72 19 20
2024 Real property 18 41 8 25 8 0 0 59 33 10
2024 Material management 21 48 16 10 6 0 0 68 16 20
2024 Information management 40 23 25 13 0 0 0 63 13 35
2024 Information technology 18 34 18 17 11 1 0 53 29 540
2024 Evaluation 51 20 19 10 0 0 0 72 10 10
2024 Data sciences 10 38 28 16 3 3 2 51 19 40
2024 Policy 23 32 16 15 12 3 0 56 27 80
2024 Project management 22 24 13 30 8 2 0 47 39 55
2024 Other services to the public 13 44 14 14 15 0 0 57 29 25
2024 None of the above 10 34 15 23 14 4 1 46 38 125
2022 Client contact centre 33 25 0 16 13 13 0 67 33 15
2022 Compliance, inspection and enforcement 21 38 15 22 3 0 0 60 25 30
2022 Communications or public affairs 31 51 11 7 0 0 0 82 7 40
2022 Security 20 39 15 20 4 2 0 60 25 195
2022 Science and technology 18 43 18 9 9 2 0 63 19 80
2022 Administration and operations 24 49 12 12 3 0 0 73 15 60
2022 Human resources 9 23 20 27 20 0 0 33 47 85
2022 Financial management 14 32 30 7 15 2 0 47 22 45
2022 Procurement 40 30 15 10 5 0 0 70 16 20
2022 Real property 18 29 35 0 17 0 0 48 17 10
2022 Information management 29 36 13 15 4 3 0 67 19 30
2022 Information technology 23 40 14 14 6 3 0 65 20 475
2022 Data sciences 28 33 24 13 2 0 0 61 15 50
2022 Policy 24 40 13 15 7 0 0 64 23 75
2022 Project management 20 35 17 19 9 0 0 55 28 50
2022 Other services to the public 18 39 16 16 11 0 0 57 27 20
2022 None of the above 14 41 17 14 11 2 0 57 25 130
2020 Client contact centre 45 28 13 15 0 0 0 72 15 20
2020 Compliance, inspection and enforcement 15 49 11 22 0 4 0 66 23 30
2020 Communications or public affairs 47 43 6 0 2 2 0 92 2 45
2020 Security 28 36 18 16 2 1 0 64 18 150
2020 Science and technology 15 45 15 13 7 5 0 63 21 90
2020 Administration and operations 43 34 11 10 2 0 0 77 12 80
2020 Human resources 26 42 13 14 6 0 0 68 20 90
2020 Financial management 20 48 12 18 2 0 0 68 20 50
2020 Procurement 45 50 5 0 0 0 0 95 0 20
2020 Real property 26 43 5 17 9 0 0 69 26 10
2020 Information management 29 52 6 10 3 0 0 81 13 30
2020 Information technology 26 39 18 11 6 1 0 65 16 510
2020 Evaluation 45 36 0 18 0 0 0 82 18 10
2020 Data sciences 20 36 7 20 11 5 0 60 33 45
2020 Policy 34 41 13 12 0 0 0 74 12 70
2020 Project management 20 41 24 14 0 0 0 61 14 50
2020 Other services to the public 23 32 14 23 9 0 0 55 32 20
2020 None of the above 24 32 17 16 7 3 0 58 24 190
2019 Client contact centre 17 27 35 17 4 0 0 44 21 20
2019 Compliance, inspection and enforcement 17 26 25 22 10 0 0 43 32 45
2019 Communications or public affairs 38 38 14 7 1 2 0 77 9 45
2019 Access to information and privacy 60 16 8 16 0 0 0 76 16 10
2019 Security 18 35 15 20 11 1 0 53 32 195
2019 Science and technology 15 37 26 15 6 2 0 53 21 115
2019 Administration and operations 26 40 15 15 4 0 0 65 20 85
2019 Human resources 11 44 10 22 13 0 0 54 36 100
2019 Financial management 30 38 13 17 0 2 0 70 17 60
2019 Procurement 20 34 10 31 5 0 0 54 36 20
2019 Information management 39 12 19 12 13 4 0 53 27 30
2019 Information technology 20 35 21 18 6 1 0 56 24 515
2019 Data sciences 15 34 15 22 6 9 0 53 30 40
2019 Policy 27 38 15 15 6 0 0 64 21 95
2019 Project management 9 50 15 13 8 4 0 62 22 45
2019 Other services to the public 45 37 4 4 11 0 0 82 15 25
2019 None of the above 14 37 20 18 11 1 0 51 29 165

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 30 0 0 5 6 6 95 5 15
2024 Intelligence analysts 47 31 8 6 6 2 0 79 12 185
2024 Compliance, inspection and enforcement 62 22 9 3 2 0 2 86 5 30
2024 Communications or public affairs 45 48 3 2 3 0 0 92 5 55
2024 Access to information and privacy 25 48 10 0 9 9 0 79 10 10
2024 Security 52 30 6 7 3 3 0 84 10 115
2024 Science and technology 59 26 6 6 1 0 2 86 7 95
2024 Administration and operations 58 24 8 4 4 1 0 83 9 90
2024 Human resources 49 34 7 2 7 2 0 84 9 110
2024 Financial management 48 41 6 0 0 3 2 94 0 50
2024 Procurement 50 23 18 5 4 0 0 73 9 20
2024 Real property 75 25 0 0 0 0 0 100 0 10
2024 Material management 62 28 10 0 0 0 0 90 0 20
2024 Information management 75 11 5 4 3 3 0 88 7 35
2024 Information technology 49 29 10 5 4 2 1 80 10 545
2024 Evaluation 65 16 0 19 0 0 0 81 19 10
2024 Data sciences 48 31 4 11 2 0 3 81 14 40
2024 Policy 56 33 5 5 1 0 0 89 6 80
2024 Project management 55 28 9 4 2 0 3 86 5 55
2024 Other services to the public 36 35 8 18 3 0 0 71 21 25
2024 None of the above 44 30 10 8 5 3 1 76 14 125
2022 Client contact centre 71 22 0 0 0 7 0 100 0 15
2022 Compliance, inspection and enforcement 60 19 4 10 7 0 0 80 17 30
2022 Communications or public affairs 57 28 10 2 0 0 3 88 2 40
2022 Security 53 31 9 3 2 1 1 86 6 195
2022 Science and technology 48 36 6 5 1 3 0 87 6 80
2022 Administration and operations 61 23 10 2 4 0 0 84 6 60
2022 Human resources 46 37 9 5 1 1 0 85 6 85
2022 Financial management 36 41 10 8 3 2 0 79 11 45
2022 Procurement 65 14 10 10 0 0 0 80 10 20
2022 Real property 35 47 0 10 8 0 0 82 18 10
2022 Information management 56 28 3 3 7 4 0 87 10 30
2022 Information technology 55 29 9 4 2 1 1 86 5 475
2022 Data sciences 57 23 8 4 5 4 0 83 9 50
2022 Policy 49 32 8 2 4 3 1 85 7 75
2022 Project management 48 33 14 0 6 0 0 81 6 50
2022 Other services to the public 40 50 10 0 0 0 0 90 0 20
2022 None of the above 47 37 8 5 2 1 0 85 7 130
2020 Client contact centre 75 10 10 0 5 0 0 85 5 20
2020 Compliance, inspection and enforcement 49 44 0 0 4 0 4 96 4 30
2020 Communications or public affairs 72 21 4 0 2 0 0 93 2 45
2020 Security 57 28 10 3 0 2 0 86 4 150
2020 Science and technology 50 23 13 8 4 3 0 74 12 95
2020 Administration and operations 67 20 8 3 0 1 1 90 3 80
2020 Human resources 54 31 6 3 1 4 0 89 5 90
2020 Financial management 44 46 8 0 2 0 0 90 2 50
2020 Procurement 60 35 0 0 0 0 5 100 0 20
2020 Real property 43 39 0 0 9 0 9 91 9 10
2020 Information management 55 32 3 6 0 3 0 90 7 30
2020 Information technology 51 34 8 4 2 0 0 86 6 510
2020 Evaluation 82 0 9 9 0 0 0 82 9 10
2020 Data sciences 48 30 14 2 2 2 2 81 5 45
2020 Policy 61 29 3 4 1 0 1 91 6 70
2020 Project management 53 39 4 4 0 0 0 92 4 50
2020 Other services to the public 41 41 9 0 9 0 0 82 9 20
2020 None of the above 51 34 8 4 2 1 1 86 6 195
2019 Client contact centre 33 41 17 4 0 0 4 77 4 20
2019 Compliance, inspection and enforcement 49 41 8 0 0 2 0 92 0 45
2019 Communications or public affairs 68 18 5 2 7 0 0 86 9 45
2019 Access to information and privacy 85 7 7 0 0 0 0 93 0 10
2019 Security 55 30 8 5 1 1 1 86 6 195
2019 Science and technology 48 40 8 3 0 1 0 89 3 115
2019 Administration and operations 68 21 5 2 2 0 1 90 4 85
2019 Human resources 54 27 10 6 2 0 1 82 8 105
2019 Financial management 72 23 2 0 2 0 2 97 2 60
2019 Procurement 36 28 31 0 5 0 0 64 5 20
2019 Information management 55 24 13 4 0 4 0 82 4 30
2019 Information technology 55 29 9 5 1 1 0 85 6 515
2019 Data sciences 66 24 2 6 2 0 0 90 8 40
2019 Policy 59 25 7 6 2 1 1 85 8 95
2019 Project management 69 19 2 6 1 2 0 90 8 50
2019 Other services to the public 63 33 0 4 0 0 0 96 4 25
2019 None of the above 54 31 7 3 4 1 1 86 7 165

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 75 14 12 0 0 0 0 88 0 15
2024 Intelligence analysts 51 30 10 3 5 0 0 82 8 185
2024 Compliance, inspection and enforcement 56 36 0 8 0 0 0 92 8 30
2024 Communications or public affairs 56 35 8 0 0 0 0 92 0 55
2024 Access to information and privacy 41 43 0 16 0 0 0 84 16 10
2024 Security 55 27 11 2 5 1 0 83 6 115
2024 Science and technology 54 31 10 3 2 0 0 85 5 95
2024 Administration and operations 51 35 8 4 2 0 0 86 6 90
2024 Human resources 45 35 11 8 1 0 0 80 9 110
2024 Financial management 51 37 7 1 0 3 0 91 2 50
2024 Procurement 56 24 11 4 4 0 0 81 8 20
2024 Real property 83 17 0 0 0 0 0 100 0 10
2024 Material management 56 28 16 0 0 0 0 84 0 20
2024 Information management 73 16 9 0 3 0 0 88 3 35
2024 Information technology 48 32 11 3 4 1 1 82 7 540
2024 Evaluation 81 10 9 0 0 0 0 91 0 10
2024 Data sciences 56 27 11 0 3 0 3 86 3 40
2024 Policy 48 41 5 3 2 0 0 89 5 80
2024 Project management 51 34 10 0 4 0 2 86 4 55
2024 Other services to the public 36 36 25 0 3 0 0 72 3 25
2024 None of the above 43 34 11 9 2 0 1 78 11 125
2022 Client contact centre 74 20 7 0 0 0 0 93 0 15
2022 Compliance, inspection and enforcement 54 22 11 6 4 3 0 78 10 30
2022 Communications or public affairs 83 12 5 0 0 0 0 95 0 40
2022 Security 56 32 7 3 1 0 0 89 4 195
2022 Science and technology 54 32 7 2 4 1 0 87 6 80
2022 Administration and operations 59 25 10 0 4 2 0 86 4 60
2022 Human resources 39 42 13 4 1 1 1 82 5 85
2022 Financial management 43 39 8 2 5 5 0 85 7 45
2022 Procurement 65 25 5 0 4 0 0 90 4 20
2022 Real property 28 64 8 0 0 0 0 92 0 10
2022 Information management 67 27 3 0 0 4 0 97 0 30
2022 Information technology 60 30 5 2 1 1 0 91 4 480
2022 Data sciences 59 30 9 0 0 2 0 91 0 50
2022 Policy 62 32 4 1 1 0 0 94 2 75
2022 Project management 56 27 8 4 4 0 2 85 8 50
2022 Other services to the public 56 24 15 5 0 0 0 79 5 20
2022 None of the above 50 35 9 2 3 1 0 86 5 130
2020 Client contact centre 85 5 10 0 0 0 0 90 0 20
2020 Compliance, inspection and enforcement 46 44 11 0 0 0 0 89 0 30
2020 Communications or public affairs 73 22 2 0 2 0 0 96 2 45
2020 Security 62 24 9 3 1 0 1 87 4 150
2020 Science and technology 49 30 13 4 1 3 0 81 6 90
2020 Administration and operations 62 30 6 1 0 0 0 92 1 80
2020 Human resources 48 33 13 6 0 0 0 80 6 90
2020 Financial management 52 34 12 0 2 0 0 86 2 50
2020 Procurement 55 40 0 5 0 0 0 95 5 20
2020 Real property 52 17 22 0 9 0 0 69 9 10
2020 Information management 61 26 6 0 3 3 0 90 3 30
2020 Information technology 55 31 8 3 2 1 0 87 4 515
2020 Evaluation 73 18 9 0 0 0 0 91 0 10
2020 Data sciences 39 45 9 2 2 2 0 86 5 45
2020 Policy 54 37 6 0 1 1 0 92 2 70
2020 Project management 55 35 6 2 0 2 0 92 2 50
2020 Other services to the public 45 32 9 5 9 0 0 77 14 20
2020 None of the above 53 32 10 3 2 1 0 86 4 195
2019 Client contact centre 37 37 26 0 0 0 0 74 0 20
2019 Compliance, inspection and enforcement 53 31 6 6 4 0 0 85 10 45
2019 Communications or public affairs 69 22 5 2 2 0 0 92 4 45
2019 Access to information and privacy 63 22 7 7 0 0 0 85 7 10
2019 Security 53 30 11 4 2 0 0 83 6 195
2019 Science and technology 46 35 14 4 1 0 0 81 5 115
2019 Administration and operations 63 23 9 2 3 0 0 86 5 90
2019 Human resources 55 29 12 3 2 0 0 83 5 100
2019 Financial management 66 26 8 0 0 0 0 92 0 60
2019 Procurement 56 13 26 0 5 0 0 69 5 20
2019 Information management 51 32 6 4 4 4 0 86 8 30
2019 Information technology 54 30 12 3 1 0 0 84 4 520
2019 Data sciences 55 28 4 13 0 0 0 83 13 40
2019 Policy 61 26 9 1 3 0 0 87 4 95
2019 Project management 49 37 6 8 0 0 0 86 8 50
2019 Other services to the public 63 33 4 0 0 0 0 96 0 25
2019 None of the above 50 31 8 5 5 0 0 81 10 165

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 20 15 6 10 12 6 62 20 15
2024 Intelligence analysts 27 23 15 11 14 8 2 55 28 185
2024 Compliance, inspection and enforcement 40 17 13 8 9 11 3 66 19 30
2024 Communications or public affairs 34 32 14 3 0 14 3 79 4 55
2024 Access to information and privacy 23 38 8 0 16 16 0 71 19 10
2024 Security 33 30 11 9 8 8 1 69 19 115
2024 Science and technology 37 32 8 5 6 8 5 79 12 95
2024 Administration and operations 31 22 21 12 5 7 3 58 19 90
2024 Human resources 26 25 13 17 8 6 4 57 28 110
2024 Financial management 41 16 18 9 5 7 4 64 16 50
2024 Procurement 42 18 17 0 13 10 0 67 14 20
2024 Real property 57 18 0 8 0 8 9 91 9 10
2024 Material management 36 31 20 6 0 6 0 72 7 20
2024 Information management 44 12 15 13 3 6 7 64 19 35
2024 Information technology 34 25 14 8 9 8 3 65 19 540
2024 Evaluation 40 17 0 10 0 33 0 86 14 10
2024 Data sciences 38 27 7 9 2 14 3 79 13 40
2024 Policy 34 19 11 19 9 4 3 58 30 80
2024 Project management 31 24 14 11 7 12 2 63 21 55
2024 Other services to the public 31 22 16 4 14 13 0 62 20 25
2024 None of the above 22 24 15 12 10 12 6 56 26 125
2022 Client contact centre 59 7 0 6 13 7 9 77 23 15
2022 Compliance, inspection and enforcement 11 28 16 13 13 8 11 48 32 30
2022 Communications or public affairs 42 33 11 7 0 7 0 81 8 40
2022 Security 38 23 9 9 9 11 1 69 21 195
2022 Science and technology 39 24 9 8 10 8 2 70 20 80
2022 Administration and operations 31 19 11 24 7 9 0 55 34 60
2022 Human resources 23 29 17 13 10 7 2 56 25 85
2022 Financial management 27 27 14 14 7 9 3 61 24 45
2022 Procurement 37 5 16 11 4 17 9 57 21 20
2022 Real property 26 29 8 16 10 10 0 62 30 10
2022 Information management 41 34 7 8 7 3 0 77 16 30
2022 Information technology 35 30 14 6 6 8 2 71 14 480
2022 Data sciences 37 24 14 9 2 11 4 70 13 50
2022 Policy 42 24 16 4 10 3 1 68 15 75
2022 Project management 31 27 14 13 4 6 6 66 19 50
2022 Other services to the public 35 32 7 10 10 5 0 71 22 20
2022 None of the above 28 22 18 13 10 8 1 56 25 130
2020 Client contact centre 38 28 10 0 10 10 5 77 12 20
2020 Compliance, inspection and enforcement 22 22 20 15 15 7 0 47 31 30
2020 Communications or public affairs 41 22 20 0 2 10 4 74 3 45
2020 Security 34 27 15 6 5 9 3 70 12 150
2020 Science and technology 32 29 15 5 11 9 0 67 17 90
2020 Administration and operations 29 25 21 8 4 8 5 62 14 80
2020 Human resources 33 28 12 14 2 8 2 68 19 90
2020 Financial management 28 34 18 8 4 6 2 67 13 50
2020 Procurement 25 20 10 20 10 15 0 53 35 20
2020 Real property 38 28 0 19 9 5 0 70 30 10
2020 Information management 37 30 7 13 3 10 0 74 19 30
2020 Information technology 37 24 13 9 6 9 1 68 17 510
2020 Evaluation 36 45 9 0 9 0 0 82 9 10
2020 Data sciences 32 30 11 7 9 11 0 69 18 45
2020 Policy 38 29 10 12 4 7 0 72 17 70
2020 Project management 22 20 22 24 0 10 0 48 27 50
2020 Other services to the public 33 5 5 19 24 14 0 44 50 20
2020 None of the above 28 23 18 11 6 11 3 59 20 190
2019 Client contact centre 24 29 35 9 0 0 4 55 9 20
2019 Compliance, inspection and enforcement 23 15 15 13 12 13 10 49 32 45
2019 Communications or public affairs 37 17 14 9 13 9 1 60 24 45
2019 Access to information and privacy 52 19 15 7 7 0 0 71 15 10
2019 Security 33 23 12 13 9 9 3 62 24 195
2019 Science and technology 22 28 15 17 4 12 1 58 25 115
2019 Administration and operations 31 27 18 8 9 5 1 62 18 85
2019 Human resources 26 19 17 18 13 6 1 49 33 105
2019 Financial management 34 27 14 12 7 3 3 65 19 60
2019 Procurement 20 5 41 18 5 10 0 28 26 20
2019 Information management 49 12 12 8 15 4 0 63 24 30
2019 Information technology 33 24 15 10 10 8 1 62 22 520
2019 Data sciences 43 25 6 13 4 8 0 74 20 40
2019 Policy 31 27 12 13 8 8 2 64 23 95
2019 Project management 19 25 19 11 16 6 4 49 30 50
2019 Other services to the public 48 26 7 4 7 7 0 80 12 25
2019 None of the above 24 24 17 16 10 7 2 53 29 165

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 39 0 19 5 0 0 75 25 15
2024 Intelligence analysts 39 33 8 12 7 1 0 72 19 185
2024 Compliance, inspection and enforcement 41 27 14 8 3 3 4 73 12 30
2024 Communications or public affairs 39 41 14 3 0 4 0 83 3 55
2024 Access to information and privacy 60 15 9 7 9 0 0 75 16 10
2024 Security 45 30 8 7 7 2 0 77 15 115
2024 Science and technology 40 36 12 3 6 3 0 79 9 95
2024 Administration and operations 43 26 11 14 5 0 0 70 19 90
2024 Human resources 33 34 6 19 7 1 1 67 26 110
2024 Financial management 35 28 18 15 2 2 0 64 17 50
2024 Procurement 50 23 14 4 9 0 0 73 13 20
2024 Real property 50 26 8 17 0 0 0 75 17 10
2024 Material management 56 28 16 0 0 0 0 84 0 20
2024 Information management 44 35 9 9 3 0 0 79 12 35
2024 Information technology 40 32 12 9 6 1 0 73 15 545
2024 Evaluation 47 34 19 0 0 0 0 81 0 10
2024 Data sciences 36 33 11 16 4 0 0 69 20 40
2024 Policy 35 35 8 13 8 1 0 71 21 80
2024 Project management 43 33 2 9 12 2 0 77 21 55
2024 Other services to the public 39 17 8 21 11 4 0 58 34 25
2024 None of the above 31 29 15 18 5 2 0 61 23 125
2022 Client contact centre 52 13 0 6 22 7 0 69 31 15
2022 Compliance, inspection and enforcement 16 55 6 22 0 0 0 71 22 30
2022 Communications or public affairs 45 34 8 7 2 3 0 82 9 40
2022 Security 41 33 11 11 3 0 0 75 14 195
2022 Science and technology 28 40 10 18 5 0 0 68 22 80
2022 Administration and operations 49 32 10 7 2 0 0 81 9 60
2022 Human resources 18 48 15 12 7 0 0 66 19 85
2022 Financial management 36 34 11 7 9 2 0 72 17 45
2022 Procurement 21 44 5 16 10 5 0 68 27 20
2022 Real property 55 25 20 0 0 0 0 80 0 10
2022 Information management 44 39 3 6 7 0 0 83 14 30
2022 Information technology 40 36 11 9 4 1 0 77 12 480
2022 Data sciences 45 29 10 10 5 0 0 74 15 50
2022 Policy 38 33 9 10 9 0 0 71 20 75
2022 Project management 46 26 15 7 5 0 0 72 13 50
2022 Other services to the public 30 29 26 10 5 0 0 58 15 20
2022 None of the above 30 42 7 13 7 2 0 73 20 130
2020 Client contact centre 50 30 5 5 10 0 0 80 15 20
2020 Compliance, inspection and enforcement 38 44 0 15 4 0 0 82 18 30
2020 Communications or public affairs 52 35 9 2 2 0 0 87 4 45
2020 Security 38 33 15 9 2 1 1 73 12 150
2020 Science and technology 34 34 10 10 10 3 0 70 20 90
2020 Administration and operations 48 28 12 7 3 1 0 77 10 80
2020 Human resources 35 45 7 9 3 1 0 81 12 90
2020 Financial management 38 34 22 4 2 0 0 72 6 50
2020 Procurement 35 40 10 15 0 0 0 75 15 20
2020 Real property 35 31 26 0 9 0 0 65 9 10
2020 Information management 48 23 23 3 3 0 0 71 6 30
2020 Information technology 40 35 11 9 5 1 0 75 14 510
2020 Evaluation 45 45 0 0 9 0 0 91 9 10
2020 Data sciences 34 39 7 11 9 0 0 73 20 45
2020 Policy 38 33 11 7 11 0 0 71 18 70
2020 Project management 27 52 19 0 0 2 0 81 0 50
2020 Other services to the public 24 24 24 14 14 0 0 48 29 20
2020 None of the above 33 35 12 12 7 1 1 69 19 190
2019 Client contact centre 33 33 26 9 0 0 0 65 9 20
2019 Compliance, inspection and enforcement 31 34 10 20 2 2 0 67 23 45
2019 Communications or public affairs 44 38 5 8 5 0 0 81 14 45
2019 Access to information and privacy 49 22 22 7 0 0 0 71 7 10
2019 Security 34 31 14 11 8 1 0 66 20 195
2019 Science and technology 27 43 12 12 5 2 0 71 17 115
2019 Administration and operations 46 24 11 12 3 4 0 73 16 90
2019 Human resources 19 45 14 12 10 1 0 64 22 100
2019 Financial management 51 24 13 12 0 0 0 75 12 60
2019 Procurement 31 49 5 5 10 0 0 80 15 20
2019 Information management 17 44 6 13 13 6 0 65 29 30
2019 Information technology 36 32 13 12 7 1 0 68 19 515
2019 Data sciences 39 28 4 16 7 7 0 71 24 40
2019 Policy 38 32 10 14 5 1 0 70 19 95
2019 Project management 29 46 6 11 4 2 2 78 15 50
2019 Other services to the public 48 41 4 7 0 0 0 89 7 25
2019 None of the above 32 30 14 13 8 2 1 63 22 165

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 12 17 12 5 0 6 52 48 15
2024 Intelligence analysts 47 25 11 5 4 2 5 51 49 185
2024 Compliance, inspection and enforcement 52 32 3 6 2 0 5 55 45 30
2024 Communications or public affairs 48 23 10 7 0 0 11 55 45 55
2024 Access to information and privacy 70 7 8 9 7 0 0 70 30 10
2024 Security 54 27 10 3 3 0 3 55 45 115
2024 Science and technology 62 25 7 2 0 0 3 64 36 95
2024 Administration and operations 50 24 15 4 2 1 4 53 47 90
2024 Human resources 51 20 17 3 3 1 7 55 45 110
2024 Financial management 58 18 14 0 1 0 9 64 36 50
2024 Procurement 71 24 0 0 0 5 0 74 26 20
2024 Real property 26 49 8 0 9 0 8 28 72 10
2024 Material management 67 13 0 12 4 4 0 70 30 20
2024 Information management 65 20 8 0 0 0 8 71 29 35
2024 Information technology 54 27 8 5 4 1 1 55 45 545
2024 Evaluation 79 12 0 0 0 10 0 87 13 10
2024 Data sciences 57 33 4 3 0 0 3 59 41 40
2024 Policy 59 26 12 1 2 0 0 59 41 80
2024 Project management 55 20 13 3 5 2 2 57 43 55
2024 Other services to the public 42 36 0 5 10 0 7 46 54 25
2024 None of the above 45 28 7 8 4 1 7 49 51 125
2022 Client contact centre 64 16 7 0 0 7 7 15
2022 Compliance, inspection and enforcement 67 15 6 6 3 0 3 30
2022 Communications or public affairs 41 24 16 7 2 0 10 40
2022 Security 54 24 9 6 2 1 4 195
2022 Science and technology 65 18 9 4 0 1 3 80
2022 Administration and operations 59 19 17 0 5 0 0 60
2022 Human resources 58 23 7 5 1 0 6 85
2022 Financial management 55 34 2 4 0 0 4 45
2022 Procurement 43 27 16 0 9 0 5 20
2022 Real property 38 25 10 10 0 0 17 10
2022 Information management 52 35 3 4 0 0 6 30
2022 Information technology 60 21 9 4 3 1 2 480
2022 Data sciences 58 30 9 0 2 0 2 50
2022 Policy 53 23 9 5 6 0 3 75
2022 Project management 58 20 8 4 8 2 2 50
2022 Other services to the public 39 22 29 10 0 0 0 20
2022 None of the above 53 18 11 5 7 3 2 130
2020 Client contact centre 77 8 5 5 5 0 0 20
2020 Compliance, inspection and enforcement 51 22 15 0 11 0 2 30
2020 Communications or public affairs 52 37 0 4 2 0 4 45
2020 Security 67 17 8 4 2 0 2 150
2020 Science and technology 56 28 6 2 5 1 1 95
2020 Administration and operations 65 25 5 1 1 0 3 80
2020 Human resources 62 20 12 4 2 0 0 90
2020 Financial management 54 32 6 4 0 0 4 50
2020 Procurement 60 30 0 5 0 5 0 20
2020 Real property 52 43 0 5 0 0 0 10
2020 Information management 58 32 6 0 0 0 3 30
2020 Information technology 58 25 9 3 2 0 2 515
2020 Evaluation 64 27 0 0 0 0 9 10
2020 Data sciences 66 14 11 2 5 0 2 45
2020 Policy 60 17 12 3 5 0 1 70
2020 Project management 57 24 14 0 0 2 2 50
2020 Other services to the public 55 18 14 9 5 0 0 20
2020 None of the above 60 19 11 3 4 1 3 195
2019 Client contact centre 74 17 9 0 0 0 0 20
2019 Compliance, inspection and enforcement 61 23 9 5 2 0 0 40
2019 Communications or public affairs 61 27 7 4 2 0 0 45
2019 Access to information and privacy 78 15 0 0 7 0 0 10
2019 Security 64 18 9 3 2 1 3 195
2019 Science and technology 67 23 5 1 1 0 2 115
2019 Administration and operations 53 28 12 0 0 1 5 90
2019 Human resources 59 24 8 4 4 0 2 105
2019 Financial management 50 30 13 3 0 0 3 60
2019 Procurement 54 31 10 5 0 0 0 20
2019 Information management 62 17 10 7 0 0 4 30
2019 Information technology 65 22 8 1 2 0 2 520
2019 Data sciences 65 16 10 4 0 0 4 40
2019 Policy 62 16 9 3 0 1 10 95
2019 Project management 57 24 9 6 2 0 1 50
2019 Other services to the public 59 15 15 4 4 0 4 25
2019 None of the above 70 13 9 2 2 1 3 165

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 76 0 6 0 6 0 11 86 14 15
2024 Intelligence analysts 59 9 10 2 3 1 17 72 28 185
2024 Compliance, inspection and enforcement 68 4 9 0 3 0 15 81 19 30
2024 Communications or public affairs 65 12 2 0 4 2 16 78 22 55
2024 Access to information and privacy 67 9 8 7 10 0 0 67 33 10
2024 Security 76 8 3 3 2 2 7 83 17 115
2024 Science and technology 76 11 1 0 1 0 11 85 15 95
2024 Administration and operations 62 8 0 1 2 2 24 85 15 90
2024 Human resources 66 4 3 3 3 1 20 84 16 110
2024 Financial management 58 10 4 3 4 1 19 74 26 50
2024 Procurement 69 7 0 0 5 11 8 85 15 20
2024 Real property 36 23 8 8 0 0 25 48 52 10
2024 Material management 71 8 0 12 0 0 9 78 22 20
2024 Information management 74 3 3 0 0 0 20 93 7 35
2024 Information technology 67 9 4 2 4 2 12 78 22 545
2024 Evaluation 75 10 0 0 0 0 16 89 11 10
2024 Data sciences 69 7 0 4 0 5 15 86 14 40
2024 Policy 72 7 7 4 2 0 7 78 22 80
2024 Project management 72 7 3 2 0 0 16 86 14 55
2024 Other services to the public 38 22 3 7 0 8 21 54 46 25
2024 None of the above 62 7 3 3 3 2 20 79 21 125

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 14 6 0 0 0 18 75 25 15
2024 Intelligence analysts 68 8 8 4 2 4 5 75 25 185
2024 Compliance, inspection and enforcement 75 6 4 0 6 3 5 82 18 30
2024 Communications or public affairs 80 6 0 0 2 4 8 91 9 55
2024 Access to information and privacy 72 0 21 0 0 0 7 77 23 10
2024 Security 79 6 3 5 2 3 2 83 17 115
2024 Science and technology 86 4 1 1 1 3 3 92 8 95
2024 Administration and operations 75 7 8 1 1 2 7 82 18 90
2024 Human resources 67 12 6 3 0 2 10 75 25 110
2024 Financial management 68 9 6 0 4 3 9 78 22 50
2024 Procurement 73 5 8 0 4 11 0 81 19 20
2024 Real property 75 9 8 0 0 0 8 82 18 10
2024 Material management 77 0 6 0 6 11 0 86 14 20
2024 Information management 77 3 0 3 0 5 11 93 7 35
2024 Information technology 72 10 5 2 3 4 4 79 21 540
2024 Evaluation 100 0 0 0 0 0 0 100 0 10
2024 Data sciences 77 13 2 2 2 0 3 79 21 40
2024 Policy 72 10 1 3 1 10 2 82 18 80
2024 Project management 73 8 7 2 3 1 7 80 20 55
2024 Other services to the public 65 7 0 8 0 9 11 82 18 25
2024 None of the above 66 11 6 1 2 5 9 77 23 125
2022 Client contact centre 71 7 0 15 0 0 7 15
2022 Compliance, inspection and enforcement 75 3 4 4 0 4 11 30
2022 Communications or public affairs 81 7 0 0 2 2 7 40
2022 Security 75 8 6 1 1 4 5 195
2022 Science and technology 81 6 4 0 0 4 5 80
2022 Administration and operations 78 10 3 2 0 2 5 60
2022 Human resources 79 7 1 3 4 3 4 85
2022 Financial management 75 4 10 0 5 0 7 45
2022 Procurement 80 5 4 0 0 10 0 20
2022 Real property 48 20 8 0 0 0 25 10
2022 Information management 82 3 7 0 0 0 9 30
2022 Information technology 82 4 2 2 2 4 4 480
2022 Data sciences 91 5 0 0 2 0 2 50
2022 Policy 79 9 0 2 4 1 5 75
2022 Project management 72 6 8 2 0 4 7 50
2022 Other services to the public 78 12 0 0 5 0 5 20
2022 None of the above 78 9 2 1 1 6 2 130
2020 Client contact centre 87 8 0 5 0 0 0 20
2020 Compliance, inspection and enforcement 91 0 0 0 7 0 2 30
2020 Communications or public affairs 91 7 0 0 2 0 0 45
2020 Security 86 6 4 1 1 2 1 150
2020 Science and technology 84 4 6 1 0 3 1 95
2020 Administration and operations 86 3 6 1 1 1 1 80
2020 Human resources 84 8 4 0 1 1 1 90
2020 Financial management 84 4 6 0 2 2 2 50
2020 Procurement 75 10 5 0 0 5 5 20
2020 Real property 78 5 9 0 9 0 0 10
2020 Information management 77 10 6 0 0 3 3 30
2020 Information technology 82 8 3 1 1 2 4 510
2020 Evaluation 91 0 0 9 0 0 0 10
2020 Data sciences 86 5 5 0 5 0 0 45
2020 Policy 77 11 3 2 1 4 1 70
2020 Project management 82 4 6 0 0 0 8 50
2020 Other services to the public 68 9 5 0 14 5 0 20
2020 None of the above 81 4 3 3 1 5 3 190
2019 Client contact centre 79 4 4 0 0 9 4 20
2019 Compliance, inspection and enforcement 82 10 0 0 4 3 0 45
2019 Communications or public affairs 88 1 5 2 4 0 0 45
2019 Access to information and privacy 85 7 0 7 0 0 0 10
2019 Security 83 6 2 1 2 4 3 190
2019 Science and technology 83 6 5 1 1 1 3 115
2019 Administration and operations 80 9 4 1 1 0 5 90
2019 Human resources 84 7 2 3 0 1 4 100
2019 Financial management 82 3 2 3 0 3 7 60
2019 Procurement 85 10 0 0 0 0 5 20
2019 Information management 81 6 10 0 0 0 4 30
2019 Information technology 84 4 4 1 1 2 2 515
2019 Data sciences 82 7 2 5 0 2 2 40
2019 Policy 77 4 6 2 3 2 6 95
2019 Project management 79 11 6 2 0 2 0 50
2019 Other services to the public 81 4 11 0 0 0 4 25
2019 None of the above 80 8 4 0 1 4 4 165

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 78 0 5 0 0 0 18 94 6 15
2024 Intelligence analysts 76 4 4 1 1 2 12 88 12 185
2024 Compliance, inspection and enforcement 79 9 0 0 0 0 12 90 10 30
2024 Communications or public affairs 71 3 8 0 0 2 16 86 14 55
2024 Access to information and privacy 70 16 7 0 0 0 7 76 24 10
2024 Security 86 1 4 1 1 1 7 93 7 115
2024 Science and technology 83 4 1 0 2 2 8 92 8 95
2024 Administration and operations 77 7 2 0 1 2 11 88 12 90
2024 Human resources 76 7 2 2 2 1 11 86 14 110
2024 Financial management 79 3 2 0 0 1 15 94 6 50
2024 Procurement 81 6 0 0 0 5 8 93 7 20
2024 Real property 85 8 0 0 0 0 8 92 8 10
2024 Material management 82 0 7 0 0 11 0 92 8 20
2024 Information management 75 6 0 0 0 3 17 93 7 35
2024 Information technology 80 4 2 1 1 2 11 91 9 545
2024 Evaluation 100 0 0 0 0 0 0 100 0 10
2024 Data sciences 84 3 3 0 3 0 8 91 9 40
2024 Policy 78 8 1 0 3 2 8 86 14 80
2024 Project management 79 5 2 0 3 2 8 88 12 55
2024 Other services to the public 72 8 0 0 0 5 15 90 10 25
2024 None of the above 74 3 3 0 2 2 16 90 10 125

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 72 0 11 0 0 0 18 87 13 15
2024 Intelligence analysts 74 5 5 3 1 2 10 84 16 185
2024 Compliance, inspection and enforcement 79 9 0 3 0 0 8 87 13 30
2024 Communications or public affairs 61 14 4 3 0 5 13 74 26 55
2024 Access to information and privacy 68 18 7 0 0 0 7 73 27 10
2024 Security 74 8 7 3 2 1 6 79 21 115
2024 Science and technology 76 9 3 0 3 1 8 84 16 95
2024 Administration and operations 70 12 4 0 3 1 9 78 22 90
2024 Human resources 74 6 6 1 3 1 9 82 18 110
2024 Financial management 68 16 0 0 2 0 14 80 20 50
2024 Procurement 79 0 6 0 0 11 4 92 8 20
2024 Real property 85 0 0 0 8 0 8 92 8 10
2024 Material management 71 6 6 0 6 11 0 79 21 20
2024 Information management 72 6 2 0 3 0 17 87 13 35
2024 Information technology 70 9 5 3 3 2 8 78 22 545
2024 Evaluation 92 8 0 0 0 0 0 92 8 10
2024 Data sciences 84 5 0 3 5 0 3 86 14 40
2024 Policy 76 13 1 2 1 1 5 81 19 80
2024 Project management 69 7 4 6 5 2 7 76 24 50
2024 Other services to the public 57 15 9 4 4 0 12 65 35 25
2024 None of the above 65 10 3 4 2 2 15 77 23 125

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 18 7 13 12 0 0 68 25 15
2024 Intelligence analysts 37 38 5 7 11 0 1 76 19 185
2024 Compliance, inspection and enforcement 42 36 0 6 8 0 8 85 15 30
2024 Communications or public affairs 31 37 11 16 2 0 5 71 18 55
2024 Access to information and privacy 32 52 0 7 0 9 0 92 8 10
2024 Security 37 28 14 9 10 2 0 66 20 115
2024 Science and technology 39 37 3 9 9 0 3 78 19 95
2024 Administration and operations 38 28 8 11 11 1 3 69 24 90
2024 Human resources 31 38 8 12 9 1 2 70 22 110
2024 Financial management 23 34 14 13 8 5 2 62 23 50
2024 Procurement 44 36 15 0 5 0 0 80 5 20
2024 Real property 25 24 18 17 0 0 15 58 20 10
2024 Material management 38 41 4 6 4 0 6 85 11 20
2024 Information management 41 27 6 6 9 3 9 77 16 35
2024 Information technology 39 34 8 9 8 1 1 75 17 540
2024 Evaluation 39 61 0 0 0 0 0 100 0 10
2024 Data sciences 30 33 10 12 12 3 0 65 25 40
2024 Policy 35 42 4 11 7 1 0 78 18 80
2024 Project management 40 34 1 10 14 0 0 74 25 55
2024 Other services to the public 28 33 16 11 7 4 0 63 20 25
2024 None of the above 26 36 10 12 11 2 3 65 24 125
2022 Client contact centre 52 6 7 6 13 16 0 69 23 15
2022 Compliance, inspection and enforcement 40 23 0 15 18 0 3 66 34 30
2022 Communications or public affairs 33 40 7 18 0 0 3 75 18 40
2022 Security 35 30 7 11 11 2 2 69 24 195
2022 Science and technology 36 39 8 8 7 0 2 77 15 80
2022 Administration and operations 36 35 11 7 10 0 2 72 17 60
2022 Human resources 31 37 7 14 7 2 2 71 22 85
2022 Financial management 32 44 5 12 7 0 0 76 19 45
2022 Procurement 29 15 21 10 26 0 0 44 35 20
2022 Real property 18 36 28 10 0 0 8 59 10 10
2022 Information management 51 22 3 9 10 0 4 76 20 30
2022 Information technology 42 31 7 9 8 1 1 75 18 480
2022 Data sciences 37 39 3 12 5 2 3 79 18 50
2022 Policy 47 22 8 8 11 1 3 72 20 75
2022 Project management 41 34 6 15 2 0 2 77 18 50
2022 Other services to the public 33 42 0 15 5 5 0 78 22 20
2022 None of the above 36 36 8 9 9 0 2 74 18 130
2020 Client contact centre 40 35 0 5 15 0 5 79 21 20
2020 Compliance, inspection and enforcement 38 44 0 11 7 0 0 82 18 30
2020 Communications or public affairs 45 30 16 2 4 0 2 77 7 45
2020 Security 30 32 17 11 6 1 3 64 18 150
2020 Science and technology 29 31 3 20 12 4 1 63 33 90
2020 Administration and operations 38 28 11 13 8 1 1 67 21 80
2020 Human resources 35 30 12 11 8 1 3 68 20 90
2020 Financial management 35 41 10 10 2 0 2 77 13 50
2020 Procurement 25 40 10 15 5 5 0 68 21 20
2020 Real property 17 48 17 9 9 0 0 65 17 10
2020 Information management 32 35 16 10 6 0 0 68 16 30
2020 Information technology 42 28 13 8 7 1 1 72 16 510
2020 Evaluation 36 45 0 0 18 0 0 82 18 10
2020 Data sciences 32 23 16 16 11 0 2 56 28 45
2020 Policy 34 32 9 11 13 0 1 67 24 70
2020 Project management 35 39 10 10 4 0 2 75 15 50
2020 Other services to the public 32 14 9 23 18 5 0 48 43 20
2020 None of the above 30 35 19 7 7 1 2 67 14 195
2019 Client contact centre 28 20 13 13 22 4 0 50 36 20
2019 Compliance, inspection and enforcement 28 24 21 18 4 4 0 55 23 45
2019 Communications or public affairs 51 27 3 9 8 2 0 79 18 45
2019 Access to information and privacy 56 22 7 7 7 0 0 78 15 10
2019 Security 32 29 14 8 13 1 3 63 22 190
2019 Science and technology 37 29 15 9 8 2 0 68 18 115
2019 Administration and operations 29 36 15 14 4 0 2 66 18 90
2019 Human resources 19 40 12 9 14 3 3 63 24 100
2019 Financial management 44 27 12 13 3 0 0 72 17 60
2019 Procurement 31 39 15 5 10 0 0 69 15 20
2019 Information management 35 23 13 8 16 0 4 61 25 30
2019 Information technology 38 27 13 11 9 1 1 67 20 520
2019 Data sciences 42 22 6 4 13 0 11 73 20 40
2019 Policy 35 41 9 5 9 1 0 77 14 95
2019 Project management 29 41 9 11 6 2 2 74 17 50
2019 Other services to the public 33 52 7 7 0 0 0 85 7 25
2019 None of the above 32 26 10 13 14 1 3 61 29 165

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 32 17 6 0 0 0 77 6 15
2024 Intelligence analysts 36 44 10 6 4 0 0 80 10 185
2024 Compliance, inspection and enforcement 51 38 2 4 3 2 0 90 7 30
2024 Communications or public affairs 39 50 2 6 2 2 0 90 8 55
2024 Access to information and privacy 44 30 0 8 9 9 0 81 19 10
2024 Security 48 27 7 9 7 2 0 77 16 115
2024 Science and technology 47 40 5 4 3 0 0 88 7 95
2024 Administration and operations 34 41 15 8 0 2 0 76 9 90
2024 Human resources 31 41 13 11 3 2 0 73 14 110
2024 Financial management 31 48 13 5 0 4 0 82 5 50
2024 Procurement 44 30 0 11 9 6 0 78 22 20
2024 Real property 49 33 10 8 0 0 0 82 8 10
2024 Material management 42 38 10 6 0 4 0 84 6 20
2024 Information management 45 25 14 12 3 0 0 70 15 35
2024 Information technology 43 39 10 4 4 1 0 82 8 540
2024 Evaluation 45 36 10 0 0 9 0 89 0 10
2024 Data sciences 48 37 10 3 2 0 0 85 5 40
2024 Policy 42 43 8 5 1 1 0 86 6 80
2024 Project management 45 32 6 6 8 1 0 78 15 55
2024 Other services to the public 37 39 13 3 8 0 0 76 11 25
2024 None of the above 36 46 7 7 3 2 0 83 10 125
2022 Client contact centre 53 33 7 7 0 0 0 87 7 15
2022 Compliance, inspection and enforcement 30 52 14 4 0 0 0 82 4 30
2022 Communications or public affairs 46 39 10 2 2 0 0 85 5 40
2022 Security 40 39 10 5 4 2 0 81 9 195
2022 Science and technology 50 40 4 5 1 0 0 90 6 80
2022 Administration and operations 52 29 9 5 2 3 0 83 7 60
2022 Human resources 31 45 12 7 3 1 0 77 11 85
2022 Financial management 31 38 16 6 5 2 2 72 11 45
2022 Procurement 48 25 11 6 4 5 0 77 11 20
2022 Real property 26 34 39 0 0 0 0 61 0 10
2022 Information management 48 29 12 7 4 0 0 77 10 30
2022 Information technology 48 39 7 3 2 1 0 88 5 480
2022 Data sciences 54 39 5 2 0 0 0 93 2 50
2022 Policy 39 42 8 4 5 1 0 82 9 75
2022 Project management 45 36 18 2 0 0 0 80 2 50
2022 Other services to the public 40 49 5 5 0 0 0 90 5 20
2022 None of the above 42 43 7 4 2 2 0 87 6 130
2020 Client contact centre 45 35 10 5 0 5 0 84 5 20
2020 Compliance, inspection and enforcement 33 38 11 18 0 0 0 71 18 30
2020 Communications or public affairs 43 50 4 0 2 0 0 93 2 45
2020 Security 41 37 13 5 3 3 0 80 8 150
2020 Science and technology 35 50 4 6 2 3 0 87 9 95
2020 Administration and operations 41 38 10 6 0 5 0 83 7 80
2020 Human resources 37 45 12 2 1 2 0 84 3 90
2020 Financial management 26 52 10 8 2 2 0 80 10 50
2020 Procurement 40 50 5 0 0 5 0 95 0 20
2020 Real property 35 57 0 0 9 0 0 91 9 10
2020 Information management 39 52 10 0 0 0 0 90 0 30
2020 Information technology 45 39 9 5 2 1 0 84 6 510
2020 Evaluation 36 55 0 9 0 0 0 91 9 10
2020 Data sciences 48 34 0 14 2 2 0 84 16 45
2020 Policy 44 40 7 4 3 1 0 85 7 70
2020 Project management 37 43 10 6 0 4 0 83 6 50
2020 Other services to the public 45 23 9 9 9 5 0 71 19 20
2020 None of the above 35 42 14 5 2 3 0 79 7 190
2019 Client contact centre 31 52 13 0 0 4 0 86 0 20
2019 Compliance, inspection and enforcement 24 49 17 4 1 4 0 77 6 45
2019 Communications or public affairs 50 23 19 4 2 3 0 75 6 45
2019 Access to information and privacy 44 34 15 7 0 0 0 78 7 10
2019 Security 33 40 13 9 4 1 0 74 13 195
2019 Science and technology 25 58 8 6 2 1 0 84 8 115
2019 Administration and operations 47 31 14 4 1 2 0 80 6 90
2019 Human resources 27 46 15 7 5 1 0 74 12 100
2019 Financial management 31 62 5 0 0 2 0 95 0 60
2019 Procurement 36 34 25 0 0 5 0 73 0 20
2019 Information management 24 42 16 8 4 6 0 70 13 30
2019 Information technology 39 45 10 4 1 0 0 84 5 520
2019 Data sciences 44 38 9 2 7 0 0 82 9 40
2019 Policy 42 42 8 6 2 1 0 85 8 95
2019 Project management 37 57 2 0 4 0 0 94 4 50
2019 Other services to the public 33 48 11 7 0 0 0 82 7 25
2019 None of the above 35 39 11 8 5 3 0 76 13 165

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 19 12 0 5 6 0 81 6 15
2024 Intelligence analysts 48 34 5 8 4 1 0 83 12 180
2024 Compliance, inspection and enforcement 72 17 6 0 6 0 0 89 6 30
2024 Communications or public affairs 53 42 5 0 0 0 0 95 0 55
2024 Access to information and privacy 69 9 0 13 9 0 0 77 23 10
2024 Security 50 30 9 4 4 2 0 82 8 115
2024 Science and technology 55 31 9 3 1 1 0 87 4 95
2024 Administration and operations 48 32 12 4 3 2 0 82 7 90
2024 Human resources 44 37 8 8 4 0 0 81 11 110
2024 Financial management 54 38 6 3 0 0 0 91 3 50
2024 Procurement 55 24 11 5 4 0 0 80 9 20
2024 Real property 83 0 0 17 0 0 0 83 17 10
2024 Material management 43 37 10 0 0 10 0 89 0 20
2024 Information management 65 21 8 6 0 0 0 86 6 35
2024 Information technology 51 32 8 3 4 1 1 84 8 540
2024 Evaluation 47 43 0 0 0 9 0 100 0 10
2024 Data sciences 48 33 9 4 5 0 0 82 9 40
2024 Policy 50 32 10 5 2 1 0 83 7 80
2024 Project management 49 33 6 5 7 0 0 82 12 55
2024 Other services to the public 55 27 8 11 0 0 0 81 11 25
2024 None of the above 46 36 8 6 3 1 1 83 9 125
2022 Client contact centre 78 9 0 7 0 7 0 93 7 15
2022 Compliance, inspection and enforcement 56 41 0 0 0 3 0 100 0 30
2022 Communications or public affairs 72 22 3 2 0 0 0 95 2 40
2022 Security 55 31 6 2 3 2 1 88 6 195
2022 Science and technology 62 30 2 5 0 1 0 93 5 80
2022 Administration and operations 51 37 7 3 0 2 0 89 3 60
2022 Human resources 51 30 9 5 4 1 0 83 8 85
2022 Financial management 41 45 10 0 5 0 0 86 5 45
2022 Procurement 76 14 5 0 4 0 0 90 4 20
2022 Real property 45 28 0 28 0 0 0 72 28 10
2022 Information management 69 15 9 7 0 0 0 84 7 30
2022 Information technology 58 34 5 1 2 0 0 92 3 475
2022 Data sciences 56 34 5 2 0 2 0 93 2 50
2022 Policy 57 31 6 1 5 0 0 88 6 75
2022 Project management 58 33 4 4 2 0 0 91 5 50
2022 Other services to the public 51 34 0 10 0 5 0 89 11 20
2022 None of the above 49 39 7 3 2 2 0 89 5 130
2020 Client contact centre 85 5 5 0 0 5 0 95 0 20
2020 Compliance, inspection and enforcement 46 44 7 4 0 0 0 89 4 30
2020 Communications or public affairs 64 31 2 0 2 0 0 95 2 45
2020 Security 54 35 6 2 1 1 1 91 3 150
2020 Science and technology 46 36 5 8 3 2 0 84 11 95
2020 Administration and operations 72 15 9 3 0 1 0 88 3 80
2020 Human resources 55 33 9 3 0 0 0 88 3 90
2020 Financial management 48 42 4 0 2 4 0 94 2 50
2020 Procurement 85 15 0 0 0 0 0 100 0 20
2020 Real property 69 9 14 9 0 0 0 78 9 10
2020 Information management 45 45 3 7 0 0 0 90 7 30
2020 Information technology 56 30 6 4 2 1 0 87 6 510
2020 Evaluation 45 45 9 0 0 0 0 91 0 10
2020 Data sciences 50 36 5 2 5 2 0 88 7 45
2020 Policy 55 29 6 5 3 1 0 86 8 70
2020 Project management 57 31 4 6 0 2 0 90 6 50
2020 Other services to the public 33 38 5 5 10 10 0 79 16 20
2020 None of the above 47 36 10 4 2 1 1 84 6 190
2019 Client contact centre 50 24 26 0 0 0 0 74 0 20
2019 Compliance, inspection and enforcement 40 42 13 0 4 2 0 83 4 40
2019 Communications or public affairs 67 25 4 2 2 0 0 92 4 45
2019 Access to information and privacy 78 15 7 0 0 0 0 93 0 10
2019 Security 52 37 6 3 1 1 0 90 4 195
2019 Science and technology 42 43 8 5 1 1 0 86 6 115
2019 Administration and operations 65 24 7 2 2 0 0 88 4 90
2019 Human resources 50 29 9 4 7 0 0 80 11 105
2019 Financial management 62 30 8 0 0 0 0 92 0 60
2019 Procurement 48 30 21 0 0 0 0 79 0 15
2019 Information management 51 34 12 2 0 0 0 85 2 30
2019 Information technology 55 31 9 3 1 0 0 86 5 520
2019 Data sciences 54 26 9 2 9 0 0 80 11 40
2019 Policy 55 32 7 2 3 0 0 88 5 90
2019 Project management 58 34 6 1 0 0 0 93 1 45
2019 Other services to the public 59 33 4 4 0 0 0 93 4 25
2019 None of the above 53 35 5 4 2 1 0 89 7 165

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 75 25 0 0 0 0 0 100 0 15
2024 Intelligence analysts 49 31 8 6 2 3 0 83 9 185
2024 Compliance, inspection and enforcement 75 17 5 0 0 0 2 94 0 30
2024 Communications or public affairs 67 28 5 0 0 0 0 95 0 55
2024 Access to information and privacy 42 58 0 0 0 0 0 100 0 10
2024 Security 60 23 3 4 5 3 1 87 9 115
2024 Science and technology 50 34 3 7 2 5 0 88 9 95
2024 Administration and operations 61 28 5 4 1 2 0 89 5 90
2024 Human resources 54 34 6 4 1 1 0 89 4 105
2024 Financial management 61 20 8 4 2 6 0 86 6 50
2024 Procurement 55 32 4 0 4 0 5 92 4 20
2024 Real property 83 17 0 0 0 0 0 100 0 10
2024 Material management 53 24 11 0 0 13 0 88 0 20
2024 Information management 68 17 6 0 0 9 0 93 0 35
2024 Information technology 55 25 9 3 3 3 2 84 6 545
2024 Evaluation 90 10 0 0 0 0 0 100 0 10
2024 Data sciences 50 21 11 4 5 5 3 78 10 40
2024 Policy 59 30 4 5 2 0 0 89 7 80
2024 Project management 62 30 3 2 3 0 0 92 5 55
2024 Other services to the public 45 42 3 10 0 0 0 86 10 25
2024 None of the above 58 25 6 2 2 2 4 89 5 125
2022 Client contact centre 67 13 7 7 0 7 0 86 7 15
2022 Compliance, inspection and enforcement 49 30 11 4 0 7 0 85 4 30
2022 Communications or public affairs 64 28 7 2 0 0 0 91 2 40
2022 Security 51 32 7 4 1 4 2 87 6 195
2022 Science and technology 42 38 9 3 3 4 1 84 6 80
2022 Administration and operations 49 38 5 8 0 0 0 87 8 60
2022 Human resources 54 33 5 4 1 3 0 90 5 85
2022 Financial management 43 42 7 0 5 2 0 87 5 45
2022 Procurement 65 30 0 0 4 0 0 96 4 20
2022 Real property 35 47 0 10 8 0 0 82 18 10
2022 Information management 70 20 4 3 0 4 0 93 3 30
2022 Information technology 49 35 6 3 1 5 0 89 4 480
2022 Data sciences 43 41 13 2 0 2 0 85 2 50
2022 Policy 50 40 8 0 3 0 0 90 3 75
2022 Project management 48 42 3 5 0 2 0 92 6 50
2022 Other services to the public 39 35 6 10 5 5 0 78 16 20
2022 None of the above 48 27 13 4 3 3 3 80 7 130
2020 Client contact centre 68 16 5 0 0 10 0 94 0 20
2020 Compliance, inspection and enforcement 49 36 7 4 4 0 0 85 7 30
2020 Communications or public affairs 63 33 2 0 2 0 0 96 2 45
2020 Security 59 29 7 1 1 2 1 91 2 150
2020 Science and technology 48 29 10 5 3 4 0 81 9 90
2020 Administration and operations 72 18 5 1 0 4 0 94 1 80
2020 Human resources 57 30 9 2 0 1 1 89 2 90
2020 Financial management 52 38 8 2 0 0 0 90 2 50
2020 Procurement 84 16 0 0 0 0 0 100 0 20
2020 Real property 52 14 0 26 0 0 9 72 28 10
2020 Information management 65 26 3 0 0 6 0 97 0 30
2020 Information technology 54 27 10 3 1 4 1 85 5 510
2020 Evaluation 55 36 9 0 0 0 0 91 0 10
2020 Data sciences 52 27 11 5 0 5 0 83 5 45
2020 Policy 58 28 7 3 0 3 1 89 3 70
2020 Project management 51 39 8 2 0 0 0 90 2 50
2020 Other services to the public 41 23 14 14 5 5 0 67 19 20
2020 None of the above 54 25 10 5 2 4 1 82 8 190
2019 Client contact centre 63 20 17 0 0 0 0 83 0 20
2019 Compliance, inspection and enforcement 66 24 4 2 3 0 0 90 6 45
2019 Communications or public affairs 73 19 3 0 2 4 0 95 2 45
2019 Access to information and privacy 76 8 0 8 0 8 0 91 9 10
2019 Security 62 28 6 1 1 2 0 92 2 195
2019 Science and technology 62 29 4 3 0 1 0 92 3 115
2019 Administration and operations 65 28 3 2 1 1 0 94 3 90
2019 Human resources 67 24 3 2 1 3 0 94 3 105
2019 Financial management 77 21 2 0 0 0 0 98 0 60
2019 Procurement 54 14 32 0 0 0 0 68 0 15
2019 Information management 57 38 2 0 0 2 0 98 0 30
2019 Information technology 64 23 8 2 0 2 1 89 3 520
2019 Data sciences 57 22 11 2 0 7 0 86 2 40
2019 Policy 72 18 5 5 1 0 0 89 6 90
2019 Project management 62 34 0 4 0 0 0 96 4 45
2019 Other services to the public 52 33 11 0 0 4 0 88 0 25
2019 None of the above 60 26 7 3 1 3 1 89 4 165

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 57 25 0 0 0 19 0 100 0 15
2024 Intelligence analysts 46 30 14 2 3 6 0 81 5 185
2024 Compliance, inspection and enforcement 60 21 10 0 0 7 2 89 0 30
2024 Communications or public affairs 57 27 12 2 0 3 0 86 2 55
2024 Access to information and privacy 48 43 0 0 0 9 0 100 0 10
2024 Security 47 31 7 1 4 5 5 87 5 115
2024 Science and technology 43 24 16 3 0 12 2 78 3 95
2024 Administration and operations 50 30 13 1 1 5 0 84 3 90
2024 Human resources 43 34 12 4 0 8 0 83 4 110
2024 Financial management 46 38 1 0 2 10 2 96 2 50
2024 Procurement 40 31 14 0 0 6 9 84 0 20
2024 Real property 68 25 8 0 0 0 0 92 0 10
2024 Material management 42 21 15 6 6 10 0 70 13 20
2024 Information management 44 37 6 3 0 10 0 90 3 35
2024 Information technology 45 27 11 3 2 10 1 81 6 545
2024 Evaluation 54 37 0 0 0 9 0 100 0 10
2024 Data sciences 46 24 9 4 3 12 3 82 8 40
2024 Policy 51 29 17 1 0 2 0 81 1 80
2024 Project management 53 26 10 2 3 3 2 84 6 55
2024 Other services to the public 44 37 11 7 0 0 0 81 7 25
2024 None of the above 43 26 12 1 2 12 4 82 4 125
2022 Client contact centre 62 18 0 7 0 13 0 92 8 15
2022 Compliance, inspection and enforcement 30 46 10 7 0 6 0 81 8 30
2022 Communications or public affairs 54 34 10 3 0 0 0 87 3 40
2022 Security 47 23 14 2 1 11 1 80 4 195
2022 Science and technology 40 31 11 6 2 7 1 78 9 80
2022 Administration and operations 35 38 9 2 2 15 0 86 4 60
2022 Human resources 49 22 12 4 1 8 4 81 6 85
2022 Financial management 49 32 12 2 3 2 0 83 5 45
2022 Procurement 57 20 14 0 4 5 0 81 5 20
2022 Real property 54 26 20 0 0 0 0 80 0 10
2022 Information management 61 11 15 0 0 10 3 83 0 30
2022 Information technology 45 28 13 1 1 11 1 83 3 475
2022 Data sciences 30 22 19 8 2 18 2 64 13 50
2022 Policy 41 33 16 1 1 7 0 80 3 75
2022 Project management 40 30 27 0 2 2 0 71 2 50
2022 Other services to the public 21 36 38 5 0 0 0 57 5 20
2022 None of the above 32 32 21 3 2 8 3 71 5 130
2020 Client contact centre 70 11 5 5 0 10 0 89 6 20
2020 Compliance, inspection and enforcement 36 27 18 11 4 4 0 66 15 30
2020 Communications or public affairs 58 37 0 2 2 0 0 96 4 45
2020 Security 53 23 12 3 2 7 1 82 6 150
2020 Science and technology 35 24 17 8 2 12 2 68 11 95
2020 Administration and operations 62 20 10 1 1 5 0 87 3 80
2020 Human resources 46 30 16 3 0 4 1 80 3 90
2020 Financial management 40 32 18 6 0 4 0 75 6 50
2020 Procurement 55 20 10 0 0 15 0 88 0 20
2020 Real property 43 26 5 17 0 9 0 76 19 10
2020 Information management 55 32 6 0 0 6 0 93 0 30
2020 Information technology 45 26 12 4 1 10 1 80 6 515
2020 Evaluation 45 36 0 18 0 0 0 82 18 10
2020 Data sciences 36 23 16 9 0 11 5 70 11 45
2020 Policy 38 32 14 4 3 7 1 77 8 70
2020 Project management 37 45 14 0 0 2 2 85 0 50
2020 Other services to the public 32 27 18 18 0 5 0 62 19 20
2020 None of the above 38 21 18 6 3 13 2 69 10 190

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 19 6 0 6 0 12 85 7 15
2024 Intelligence analysts 55 24 5 4 5 3 3 84 10 185
2024 Compliance, inspection and enforcement 67 17 2 0 11 0 3 86 11 30
2024 Communications or public affairs 58 25 7 3 2 5 0 88 5 55
2024 Access to information and privacy 33 34 0 8 0 18 7 89 11 10
2024 Security 50 26 6 4 7 2 6 82 12 115
2024 Science and technology 61 20 8 1 4 2 3 86 6 95
2024 Administration and operations 59 22 6 3 5 3 3 86 8 90
2024 Human resources 51 28 9 4 1 4 4 86 5 110
2024 Financial management 56 22 7 8 1 4 2 83 10 50
2024 Procurement 49 15 12 10 4 5 4 71 15 20
2024 Real property 83 9 0 0 0 8 0 100 0 10
2024 Material management 72 5 6 0 0 17 0 92 0 20
2024 Information management 61 20 8 3 0 3 4 88 3 35
2024 Information technology 53 24 7 5 5 3 3 82 11 540
2024 Evaluation 65 25 0 0 0 9 0 100 0 10
2024 Data sciences 53 26 7 5 2 4 3 85 8 40
2024 Policy 52 24 14 5 3 3 0 78 8 80
2024 Project management 60 25 4 5 5 0 1 86 10 55
2024 Other services to the public 54 15 7 3 4 4 12 83 9 25
2024 None of the above 41 27 5 6 7 6 7 79 15 125
2022 Client contact centre 71 23 0 0 7 0 0 93 7 15
2022 Compliance, inspection and enforcement 38 43 0 8 4 0 7 88 12 30
2022 Communications or public affairs 67 30 0 3 0 0 0 97 3 40
2022 Security 53 31 5 2 4 3 2 88 7 195
2022 Science and technology 51 26 7 4 4 4 6 84 8 80
2022 Administration and operations 54 27 3 4 3 5 4 89 8 60
2022 Human resources 50 28 6 4 3 6 4 86 7 85
2022 Financial management 49 31 4 2 3 11 0 90 5 45
2022 Procurement 54 37 0 4 0 5 0 95 5 20
2022 Real property 38 44 10 8 0 0 0 82 8 10
2022 Information management 69 22 0 0 0 6 3 100 0 30
2022 Information technology 58 26 4 4 3 4 2 89 7 480
2022 Data sciences 59 32 0 2 2 2 4 96 4 50
2022 Policy 59 30 4 0 5 2 0 91 5 75
2022 Project management 53 31 4 7 0 4 0 88 8 50
2022 Other services to the public 51 32 7 5 0 5 0 87 5 20
2022 None of the above 50 31 11 0 2 2 5 86 3 130
2020 Client contact centre 65 25 5 0 5 0 0 90 5 20
2020 Compliance, inspection and enforcement 46 29 7 11 7 0 0 75 18 30
2020 Communications or public affairs 71 20 2 0 2 4 0 95 2 45
2020 Security 62 21 6 4 2 4 1 87 7 150
2020 Science and technology 54 25 4 5 3 6 2 86 9 95
2020 Administration and operations 64 23 7 1 1 1 3 90 3 80
2020 Human resources 63 23 7 6 0 1 1 87 6 90
2020 Financial management 42 38 12 2 2 4 0 83 4 50
2020 Procurement 65 30 0 0 0 5 0 100 0 20
2020 Real property 78 14 0 0 9 0 0 91 9 10
2020 Information management 42 42 3 0 0 10 3 96 0 30
2020 Information technology 60 24 7 4 2 3 1 87 6 510
2020 Evaluation 64 27 0 9 0 0 0 91 9 10
2020 Data sciences 59 30 0 2 0 7 2 98 3 45
2020 Policy 59 25 3 4 3 1 4 89 8 70
2020 Project management 61 22 2 6 2 4 2 89 9 50
2020 Other services to the public 41 27 9 5 9 9 0 75 15 20
2020 None of the above 54 22 10 5 1 4 4 83 6 190

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 14 6 0 45 0 24 59 33 15
2024 Intelligence analysts 7 6 9 7 47 6 19 72 16 185
2024 Compliance, inspection and enforcement 9 2 0 3 39 6 41 79 21 30
2024 Communications or public affairs 2 5 8 3 37 0 46 73 13 55
2024 Access to information and privacy 0 16 8 7 26 9 35 58 28 10
2024 Security 5 7 9 5 50 5 19 73 16 115
2024 Science and technology 3 3 6 6 59 6 17 84 8 95
2024 Administration and operations 4 5 7 8 48 4 23 77 13 90
2024 Human resources 2 5 11 8 40 7 28 73 10 110
2024 Financial management 3 5 9 5 47 8 21 75 12 50
2024 Procurement 0 0 20 7 48 6 20 73 0 20
2024 Real property 20 8 8 0 32 0 33 47 41 10
2024 Material management 0 0 4 6 42 17 32 92 0 20
2024 Information management 4 6 3 5 31 10 41 75 19 35
2024 Information technology 4 5 10 7 47 6 20 73 13 540
2024 Evaluation 0 0 16 0 46 0 39 74 0 10
2024 Data sciences 0 0 12 12 47 3 26 83 0 40
2024 Policy 4 10 15 5 36 8 22 58 21 80
2024 Project management 7 2 9 8 45 4 26 75 12 50
2024 Other services to the public 0 4 15 0 53 8 20 73 6 25
2024 None of the above 5 6 10 6 45 7 20 70 16 125
2022 Client contact centre 10 7 0 7 46 0 31 76 24 15
2022 Compliance, inspection and enforcement 0 8 11 15 36 0 30 73 11 30
2022 Communications or public affairs 0 7 10 2 42 2 36 73 11 40
2022 Security 3 2 13 4 51 7 19 74 8 190
2022 Science and technology 0 1 7 4 68 0 21 90 2 80
2022 Administration and operations 3 2 10 9 54 0 22 81 6 60
2022 Human resources 6 4 6 5 38 8 33 73 17 80
2022 Financial management 5 0 11 4 46 5 30 76 7 45
2022 Procurement 0 10 20 5 35 5 25 57 14 20
2022 Real property 0 10 16 10 31 0 33 60 15 10
2022 Information management 0 6 3 12 39 7 33 84 10 30
2022 Information technology 3 3 6 5 59 5 19 85 8 480
2022 Data sciences 4 0 10 3 53 4 26 81 6 50
2022 Policy 10 1 3 5 50 2 29 79 17 75
2022 Project management 2 4 17 2 50 11 15 70 8 50
2022 Other services to the public 6 0 15 6 52 0 21 73 8 20
2022 None of the above 2 3 11 6 49 1 26 76 8 130

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 31 19 6 0 6 33 5 80 10 15
2024 Intelligence analysts 14 13 16 3 10 41 3 49 22 185
2024 Compliance, inspection and enforcement 19 13 19 0 10 30 9 52 17 30
2024 Communications or public affairs 21 20 14 0 4 36 5 70 6 55
2024 Access to information and privacy 34 7 8 0 7 45 0 73 12 10
2024 Security 13 23 16 3 11 28 7 55 20 115
2024 Science and technology 10 11 20 6 8 38 6 38 26 95
2024 Administration and operations 24 19 21 3 6 18 10 59 12 90
2024 Human resources 26 14 21 11 0 26 1 55 15 110
2024 Financial management 14 16 21 9 2 33 5 48 18 50
2024 Procurement 16 18 25 0 9 29 4 49 14 20
2024 Real property 34 27 23 0 0 16 0 72 0 10
2024 Material management 10 40 24 6 0 16 4 62 8 20
2024 Information management 39 13 12 3 0 23 9 77 4 35
2024 Information technology 13 13 21 7 7 34 6 43 23 545
2024 Evaluation 12 33 0 0 0 46 10 100 0 10
2024 Data sciences 11 14 12 5 10 34 13 47 30 40
2024 Policy 16 22 18 5 4 33 3 59 14 80
2024 Project management 15 13 20 1 13 32 6 45 24 55
2024 Other services to the public 11 9 11 7 0 37 25 52 19 25
2024 None of the above 12 11 22 1 12 31 10 39 23 125
2022 Client contact centre 42 7 25 7 0 19 0 61 8 15
2022 Compliance, inspection and enforcement 10 10 18 15 0 45 3 37 29 30
2022 Communications or public affairs 46 11 5 0 0 29 8 92 0 40
2022 Security 14 20 16 2 5 38 5 58 13 195
2022 Science and technology 14 4 24 4 9 41 5 32 23 80
2022 Administration and operations 28 16 21 3 2 26 4 63 7 60
2022 Human resources 30 14 13 4 4 28 7 68 12 85
2022 Financial management 9 34 12 4 5 29 8 68 13 45
2022 Procurement 27 21 10 10 6 27 0 65 22 20
2022 Real property 18 38 0 8 11 25 0 74 26 10
2022 Information management 31 20 10 0 3 29 7 81 4 30
2022 Information technology 11 15 17 4 4 46 3 51 15 480
2022 Data sciences 11 2 17 0 4 56 10 40 11 50
2022 Policy 12 20 16 1 3 45 3 62 8 75
2022 Project management 20 25 17 6 0 31 0 66 9 50
2022 Other services to the public 6 14 17 0 5 58 0 49 12 20
2022 None of the above 19 12 20 2 6 38 3 53 13 130

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 64 25 6 5 0 0 0 89 5 15
2024 Intelligence analysts 58 26 5 4 7 0 0 84 11 185
2024 Compliance, inspection and enforcement 66 24 0 0 8 2 0 92 8 30
2024 Communications or public affairs 58 39 3 0 0 0 0 97 0 55
2024 Access to information and privacy 61 30 0 9 0 0 0 91 9 10
2024 Security 62 26 4 4 4 0 0 88 8 115
2024 Science and technology 64 29 2 3 2 0 0 93 5 95
2024 Administration and operations 60 30 8 2 0 0 0 90 2 90
2024 Human resources 59 31 3 4 2 0 0 91 6 110
2024 Financial management 51 41 3 4 0 0 0 93 4 50
2024 Procurement 66 18 6 0 4 5 0 89 4 20
2024 Real property 73 19 8 0 0 0 0 92 0 10
2024 Material management 76 24 0 0 0 0 0 100 0 20
2024 Information management 69 22 3 3 0 0 3 94 3 35
2024 Information technology 57 30 5 5 3 0 0 87 9 545
2024 Evaluation 90 10 0 0 0 0 0 100 0 10
2024 Data sciences 64 24 2 5 5 0 0 88 10 40
2024 Policy 55 34 5 5 1 0 0 89 6 80
2024 Project management 57 34 2 3 3 0 0 91 6 55
2024 Other services to the public 53 33 4 11 0 0 0 86 11 25
2024 None of the above 47 39 7 5 2 0 0 86 7 125
2022 Client contact centre 78 6 0 16 0 0 0 84 16 15
2022 Compliance, inspection and enforcement 66 31 0 3 0 0 0 97 3 30
2022 Communications or public affairs 76 22 3 0 0 0 0 97 0 40
2022 Security 60 30 6 2 2 0 0 90 4 195
2022 Science and technology 58 30 5 6 0 0 0 89 6 80
2022 Administration and operations 70 19 2 6 4 0 0 89 9 60
2022 Human resources 65 25 5 2 3 0 0 90 5 85
2022 Financial management 45 37 14 0 5 0 0 82 5 45
2022 Procurement 80 16 0 0 4 0 0 96 4 20
2022 Real property 46 54 0 0 0 0 0 100 0 10
2022 Information management 61 32 0 3 0 4 0 97 3 30
2022 Information technology 73 19 3 2 1 0 0 93 4 475
2022 Data sciences 68 28 4 0 0 0 0 96 0 50
2022 Policy 65 28 1 3 3 0 0 93 5 75
2022 Project management 65 28 4 2 2 0 0 93 4 50
2022 Other services to the public 45 39 11 0 5 0 0 84 5 20
2022 None of the above 60 30 4 3 3 0 0 90 7 130
2020 Client contact centre 90 5 5 0 0 0 0 95 0 20
2020 Compliance, inspection and enforcement 82 15 0 4 0 0 0 96 4 30
2020 Communications or public affairs 80 16 2 0 2 0 0 96 2 45
2020 Security 69 26 4 1 1 0 0 95 1 150
2020 Science and technology 58 28 4 6 2 1 0 87 9 95
2020 Administration and operations 73 24 3 0 0 0 0 97 0 80
2020 Human resources 71 25 4 0 0 0 0 96 0 90
2020 Financial management 64 28 2 2 4 0 0 92 6 50
2020 Procurement 80 20 0 0 0 0 0 100 0 20
2020 Real property 78 14 0 9 0 0 0 91 9 10
2020 Information management 61 35 3 0 0 0 0 97 0 30
2020 Information technology 68 23 4 4 2 0 0 90 6 510
2020 Evaluation 73 27 0 0 0 0 0 100 0 10
2020 Data sciences 68 23 2 2 5 0 0 91 7 45
2020 Policy 67 27 4 0 1 0 0 94 1 70
2020 Project management 56 44 0 0 0 0 0 100 0 50
2020 Other services to the public 59 14 18 5 5 0 0 73 9 20
2020 None of the above 60 27 9 3 1 1 0 88 3 195
2019 Client contact centre 65 17 17 0 0 0 0 83 0 20
2019 Compliance, inspection and enforcement 66 26 7 1 0 0 0 92 1 40
2019 Communications or public affairs 77 16 5 2 0 0 0 93 2 45
2019 Access to information and privacy 71 15 15 0 0 0 0 85 0 10
2019 Security 63 23 7 5 2 0 0 86 7 195
2019 Science and technology 51 32 13 3 1 0 0 83 4 115
2019 Administration and operations 72 22 2 3 1 0 0 94 4 90
2019 Human resources 62 26 5 2 5 0 0 89 6 105
2019 Financial management 75 24 0 2 0 0 0 98 2 60
2019 Procurement 61 21 8 0 10 0 0 82 10 20
2019 Information management 53 33 5 6 4 0 0 85 10 30
2019 Information technology 64 26 5 3 1 0 0 90 4 515
2019 Data sciences 73 13 4 0 9 0 0 86 9 40
2019 Policy 71 19 8 2 1 0 0 89 3 95
2019 Project management 65 29 2 1 2 0 0 94 4 50
2019 Other services to the public 63 30 7 0 0 0 0 93 0 25
2019 None of the above 62 28 4 2 4 0 0 90 6 165

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 31 0 0 0 0 0 100 0 15
2024 Intelligence analysts 60 20 8 6 6 0 0 80 12 185
2024 Compliance, inspection and enforcement 73 16 10 0 0 0 0 90 0 30
2024 Communications or public affairs 60 34 6 0 0 0 0 94 0 55
2024 Access to information and privacy 69 16 7 9 0 0 0 84 9 10
2024 Security 62 19 9 4 5 0 0 81 10 115
2024 Science and technology 63 21 7 3 4 0 2 86 7 95
2024 Administration and operations 63 24 5 5 1 2 0 89 6 90
2024 Human resources 60 27 6 6 1 0 0 87 7 110
2024 Financial management 54 30 12 0 2 2 0 86 2 50
2024 Procurement 75 16 5 0 4 0 0 91 4 20
2024 Real property 67 25 8 0 0 0 0 92 0 10
2024 Material management 64 36 0 0 0 0 0 100 0 20
2024 Information management 64 27 6 3 0 0 0 92 3 35
2024 Information technology 58 26 8 5 3 0 0 84 8 545
2024 Evaluation 100 0 0 0 0 0 0 100 0 10
2024 Data sciences 59 22 10 5 2 2 0 83 7 40
2024 Policy 67 18 8 4 2 0 0 86 6 80
2024 Project management 66 18 7 3 5 0 0 84 8 55
2024 Other services to the public 37 28 22 9 4 0 0 64 14 25
2024 None of the above 48 32 12 5 3 1 0 80 8 125
2022 Client contact centre 71 13 9 7 0 0 0 84 7 15
2022 Compliance, inspection and enforcement 63 27 6 3 0 0 0 91 3 30
2022 Communications or public affairs 79 14 3 0 0 4 0 97 0 40
2022 Security 58 30 7 3 2 0 0 88 5 195
2022 Science and technology 55 34 10 0 1 0 0 89 1 80
2022 Administration and operations 69 15 3 13 0 0 0 84 13 60
2022 Human resources 55 28 10 2 5 0 0 82 7 85
2022 Financial management 47 30 12 4 7 0 0 77 12 45
2022 Procurement 74 16 0 6 4 0 0 90 10 20
2022 Real property 48 52 0 0 0 0 0 100 0 10
2022 Information management 65 22 3 6 4 0 0 88 10 30
2022 Information technology 64 25 5 3 3 0 0 89 6 475
2022 Data sciences 73 19 6 2 0 0 0 92 2 50
2022 Policy 69 26 5 0 0 0 0 95 0 75
2022 Project management 67 21 4 6 0 2 0 90 6 50
2022 Other services to the public 51 28 10 11 0 0 0 79 11 20
2022 None of the above 56 30 9 4 2 0 0 86 6 130
2020 Client contact centre 85 10 5 0 0 0 0 95 0 20
2020 Compliance, inspection and enforcement 77 19 4 0 0 0 0 96 0 25
2020 Communications or public affairs 71 25 2 0 2 0 0 96 2 45
2020 Security 68 25 6 0 1 0 0 93 1 150
2020 Science and technology 57 26 8 7 2 1 0 84 9 90
2020 Administration and operations 77 18 4 1 0 0 0 95 1 80
2020 Human resources 67 29 2 2 0 0 0 96 2 90
2020 Financial management 70 16 10 2 2 0 0 86 4 50
2020 Procurement 90 10 0 0 0 0 0 100 0 20
2020 Real property 78 14 9 0 0 0 0 91 0 10
2020 Information management 81 6 6 6 0 0 0 87 6 30
2020 Information technology 64 21 7 5 2 0 0 86 7 510
2020 Evaluation 36 55 9 0 0 0 0 91 0 10
2020 Data sciences 57 25 9 5 5 0 0 82 9 45
2020 Policy 61 29 6 3 0 1 0 91 3 70
2020 Project management 63 35 2 0 0 0 0 98 0 50
2020 Other services to the public 52 19 19 5 5 0 0 71 10 20
2020 None of the above 60 26 9 4 1 1 0 86 5 190
2019 Client contact centre 53 30 0 13 0 4 0 86 14 20
2019 Compliance, inspection and enforcement 62 30 2 6 0 0 0 92 6 45
2019 Communications or public affairs 76 21 4 0 0 0 0 96 0 45
2019 Access to information and privacy 71 15 15 0 0 0 0 85 0 10
2019 Security 63 20 8 3 5 1 0 84 8 190
2019 Science and technology 51 28 14 6 1 0 0 79 7 115
2019 Administration and operations 68 19 7 3 2 0 0 88 5 90
2019 Human resources 58 24 8 6 5 0 0 82 11 100
2019 Financial management 73 22 3 2 0 0 0 95 2 60
2019 Procurement 56 34 5 5 0 0 0 90 5 20
2019 Information management 60 24 2 10 4 0 0 84 13 30
2019 Information technology 65 20 8 5 2 0 0 85 8 520
2019 Data sciences 61 24 1 4 9 0 0 85 14 40
2019 Policy 72 17 7 1 3 0 0 89 4 95
2019 Project management 64 28 4 2 1 0 0 92 4 45
2019 Other services to the public 70 15 4 11 0 0 0 85 11 25
2019 None of the above 62 25 6 3 4 1 0 87 7 165

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 25 5 0 0 0 0 95 0 15
2024 Intelligence analysts 52 28 9 6 5 0 0 80 12 185
2024 Compliance, inspection and enforcement 67 21 5 4 0 0 2 91 4 30
2024 Communications or public affairs 53 44 2 1 0 0 0 97 1 55
2024 Access to information and privacy 69 0 7 16 0 9 0 75 18 10
2024 Security 61 21 6 6 6 0 0 82 12 115
2024 Science and technology 49 32 10 6 3 0 0 81 9 95
2024 Administration and operations 59 29 7 4 1 0 0 88 5 90
2024 Human resources 55 27 7 10 2 0 0 82 12 110
2024 Financial management 55 28 13 2 2 0 0 83 4 50
2024 Procurement 59 27 5 0 9 0 0 86 9 20
2024 Real property 57 25 9 8 0 0 0 83 8 10
2024 Material management 64 36 0 0 0 0 0 100 0 20
2024 Information management 59 36 0 6 0 0 0 94 6 35
2024 Information technology 51 30 7 8 4 0 0 81 12 545
2024 Evaluation 91 9 0 0 0 0 0 100 0 10
2024 Data sciences 50 32 7 4 8 0 0 81 12 40
2024 Policy 60 25 10 4 1 0 0 85 5 80
2024 Project management 62 19 5 8 6 0 0 81 14 55
2024 Other services to the public 36 34 14 11 4 0 0 70 15 25
2024 None of the above 44 32 7 12 4 1 0 76 16 125
2022 Client contact centre 62 31 0 7 0 0 0 93 7 15
2022 Compliance, inspection and enforcement 67 30 0 3 0 0 0 97 3 30
2022 Communications or public affairs 76 21 3 0 0 0 0 97 0 40
2022 Security 52 33 7 6 2 0 0 84 8 195
2022 Science and technology 50 38 4 7 1 0 0 88 8 80
2022 Administration and operations 67 15 4 14 0 0 0 82 14 60
2022 Human resources 50 36 5 3 6 0 0 86 9 85
2022 Financial management 43 31 8 12 5 2 0 76 17 45
2022 Procurement 74 10 5 6 4 0 0 84 10 20
2022 Real property 36 54 10 0 0 0 0 90 0 10
2022 Information management 69 18 4 10 0 0 0 87 10 30
2022 Information technology 58 29 6 4 2 0 0 87 6 480
2022 Data sciences 59 29 9 4 0 0 0 87 4 50
2022 Policy 64 23 7 6 0 0 0 87 6 75
2022 Project management 59 27 6 6 0 0 2 88 6 50
2022 Other services to the public 40 33 22 0 5 0 0 73 5 20
2022 None of the above 48 34 13 2 3 0 0 82 5 130
2020 Client contact centre 74 16 10 0 0 0 0 90 0 20
2020 Compliance, inspection and enforcement 64 29 7 0 0 0 0 93 0 30
2020 Communications or public affairs 75 20 2 0 2 0 0 96 2 45
2020 Security 65 27 5 1 1 0 0 92 3 150
2020 Science and technology 43 40 5 8 3 1 0 84 11 95
2020 Administration and operations 74 22 3 2 0 0 0 95 2 80
2020 Human resources 64 30 3 2 1 0 0 94 3 90
2020 Financial management 66 20 10 2 2 0 0 86 4 50
2020 Procurement 85 15 0 0 0 0 0 100 0 20
2020 Real property 78 14 0 9 0 0 0 91 9 10
2020 Information management 73 13 7 3 3 0 0 87 7 30
2020 Information technology 60 25 6 6 2 0 0 85 8 510
2020 Evaluation 36 64 0 0 0 0 0 100 0 10
2020 Data sciences 51 28 9 7 5 0 0 79 12 45
2020 Policy 67 21 9 3 0 0 0 88 3 70
2020 Project management 61 29 10 0 0 0 0 90 0 50
2020 Other services to the public 45 20 20 5 10 0 0 65 15 20
2020 None of the above 52 34 6 5 2 0 0 87 7 190
2019 Client contact centre 48 34 13 0 0 4 0 86 0 20
2019 Compliance, inspection and enforcement 61 34 2 3 0 0 0 94 3 45
2019 Communications or public affairs 81 14 5 0 0 0 0 95 0 45
2019 Access to information and privacy 68 16 8 8 0 0 0 84 8 10
2019 Security 55 24 7 10 4 0 0 80 13 195
2019 Science and technology 53 29 10 6 2 0 0 82 8 115
2019 Administration and operations 64 25 6 3 2 0 0 89 5 90
2019 Human resources 55 32 5 6 3 0 0 87 8 105
2019 Financial management 71 22 3 2 2 0 0 93 3 60
2019 Procurement 56 34 5 5 0 0 0 90 5 20
2019 Information management 54 28 5 10 4 0 0 82 13 30
2019 Information technology 59 25 9 5 2 0 0 84 7 520
2019 Data sciences 48 33 6 4 9 0 0 81 14 40
2019 Policy 68 22 6 1 3 0 0 90 4 90
2019 Project management 55 35 4 2 4 0 0 90 6 50
2019 Other services to the public 70 18 0 11 0 0 0 89 11 25
2019 None of the above 61 28 4 4 4 0 0 89 8 165
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Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 25 12 0 0 0 0 88 0 15
2024 Intelligence analysts 59 18 10 5 5 1 1 79 11 185
2024 Compliance, inspection and enforcement 64 21 2 3 6 0 3 87 10 30
2024 Communications or public affairs 52 24 12 6 0 5 0 81 7 55
2024 Access to information and privacy 69 13 18 0 0 0 0 82 0 10
2024 Security 60 20 12 6 3 0 0 79 9 115
2024 Science and technology 57 18 12 4 5 3 0 78 10 95
2024 Administration and operations 69 18 7 2 3 0 1 88 5 90
2024 Human resources 55 27 10 4 2 3 0 84 6 110
2024 Financial management 46 32 11 5 4 2 1 80 9 50
2024 Procurement 69 16 6 0 4 5 0 89 4 20
2024 Real property 59 17 16 0 0 8 0 83 0 10
2024 Material management 68 21 11 0 0 0 0 89 0 20
2024 Information management 57 17 5 8 0 12 0 84 10 35
2024 Information technology 57 24 10 4 4 2 0 82 8 545
2024 Evaluation 91 9 0 0 0 0 0 100 0 10
2024 Data sciences 56 22 9 4 5 5 0 81 10 40
2024 Policy 59 27 5 3 3 2 0 88 6 80
2024 Project management 62 16 5 10 7 0 0 77 18 55
2024 Other services to the public 35 40 4 11 7 3 0 78 19 25
2024 None of the above 48 25 11 5 5 4 2 79 10 125
2022 Client contact centre 59 27 0 7 0 7 0 93 7 15
2022 Compliance, inspection and enforcement 64 27 3 0 3 3 0 94 3 30
2022 Communications or public affairs 72 9 10 2 0 7 0 87 3 40
2022 Security 56 22 9 10 3 0 0 77 13 195
2022 Science and technology 56 24 9 4 4 3 2 84 8 80
2022 Administration and operations 65 9 8 9 5 3 0 77 15 60
2022 Human resources 59 19 11 3 6 2 0 79 10 85
2022 Financial management 37 22 11 21 5 4 0 62 26 45
2022 Procurement 66 24 0 10 0 0 0 90 10 20
2022 Real property 48 26 19 8 0 0 0 73 8 10
2022 Information management 53 22 0 15 10 0 0 75 25 30
2022 Information technology 58 20 10 7 3 2 0 80 10 480
2022 Data sciences 57 21 13 8 0 2 0 79 8 50
2022 Policy 60 23 9 4 1 2 0 85 6 75
2022 Project management 54 21 4 12 4 4 0 79 17 50
2022 Other services to the public 62 17 5 5 0 10 0 89 6 20
2022 None of the above 52 26 12 5 2 4 1 81 7 130
2020 Client contact centre 75 0 10 5 10 0 0 75 15 20
2020 Compliance, inspection and enforcement 60 25 11 0 0 4 0 89 0 30
2020 Communications or public affairs 82 7 4 4 2 0 0 89 7 45
2020 Security 64 22 9 3 1 1 1 87 4 150
2020 Science and technology 48 31 5 10 3 2 1 81 13 95
2020 Administration and operations 72 15 6 6 0 1 0 88 6 80
2020 Human resources 63 26 7 2 2 1 0 89 4 90
2020 Financial management 50 36 6 2 4 2 0 88 6 50
2020 Procurement 75 15 0 5 0 5 0 95 5 20
2020 Real property 61 17 14 0 9 0 0 78 9 10
2020 Information management 71 10 0 13 3 3 0 83 17 30
2020 Information technology 60 18 11 5 3 1 0 80 9 510
2020 Evaluation 36 36 0 18 0 9 0 80 20 10
2020 Data sciences 55 32 5 5 5 0 0 86 9 45
2020 Policy 60 21 13 3 1 1 0 82 4 70
2020 Project management 55 31 4 2 4 4 0 89 6 50
2020 Other services to the public 50 27 9 5 5 5 0 81 10 20
2020 None of the above 58 21 12 5 3 1 1 79 8 195
2019 Client contact centre 44 34 17 0 0 4 0 82 0 20
2019 Compliance, inspection and enforcement 48 14 26 4 1 6 0 66 6 45
2019 Communications or public affairs 61 21 13 4 0 2 0 83 4 45
2019 Access to information and privacy 56 15 15 15 0 0 0 71 15 10
2019 Security 57 18 12 8 5 0 1 75 13 190
2019 Science and technology 53 27 10 6 3 2 0 81 9 115
2019 Administration and operations 65 21 6 3 4 1 0 86 7 90
2019 Human resources 50 28 6 11 4 1 0 79 15 105
2019 Financial management 74 15 4 3 3 0 0 89 7 60
2019 Procurement 51 24 10 0 15 0 0 75 15 20
2019 Information management 67 11 5 7 6 4 0 81 14 30
2019 Information technology 61 19 11 5 3 2 0 81 7 520
2019 Data sciences 48 22 10 14 4 1 0 71 18 40
2019 Policy 62 21 6 6 4 1 0 84 10 95
2019 Project management 43 29 12 9 2 2 2 75 12 50
2019 Other services to the public 59 30 7 4 0 0 0 89 4 25
2019 None of the above 66 18 5 5 5 1 0 85 10 165

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 39 49 12 15
2024 Intelligence analysts 37 38 24 185
2024 Compliance, inspection and enforcement 35 40 26 30
2024 Communications or public affairs 39 43 19 55
2024 Access to information and privacy 25 42 33 10
2024 Security 33 52 14 115
2024 Science and technology 21 57 21 95
2024 Administration and operations 45 30 25 90
2024 Human resources 37 35 28 110
2024 Financial management 55 23 21 50
2024 Procurement 41 52 7 20
2024 Real property 42 26 32 10
2024 Material management 22 57 21 20
2024 Information management 47 26 27 35
2024 Information technology 28 44 28 545
2024 Evaluation 16 50 35 10
2024 Data sciences 27 39 34 40
2024 Policy 40 38 22 80
2024 Project management 46 31 23 55
2024 Other services to the public 29 22 49 25
2024 None of the above 40 31 28 125
2022 Client contact centre 43 30 27 15
2022 Compliance, inspection and enforcement 48 24 28 30
2022 Communications or public affairs 44 41 15 40
2022 Security 38 37 25 195
2022 Science and technology 19 48 32 80
2022 Administration and operations 42 44 14 60
2022 Human resources 43 37 21 85
2022 Financial management 57 16 27 45
2022 Procurement 61 20 19 20
2022 Real property 55 27 18 10
2022 Information management 39 28 33 30
2022 Information technology 31 41 28 480
2022 Data sciences 15 44 40 50
2022 Policy 40 33 27 75
2022 Project management 60 27 12 50
2022 Other services to the public 15 29 56 20
2022 None of the above 34 37 29 130
2020 Client contact centre 34 29 37 20
2020 Compliance, inspection and enforcement 25 33 42 30
2020 Communications or public affairs 16 54 30 45
2020 Security 18 47 35 150
2020 Science and technology 19 54 27 95
2020 Administration and operations 40 30 29 80
2020 Human resources 26 38 36 90
2020 Financial management 26 42 32 50
2020 Procurement 30 35 35 20
2020 Real property 31 61 9 10
2020 Information management 26 42 32 30
2020 Information technology 22 48 31 515
2020 Evaluation 27 36 36 10
2020 Data sciences 16 52 32 45
2020 Policy 44 33 23 70
2020 Project management 33 35 33 50
2020 Other services to the public 41 36 23 20
2020 None of the above 25 43 33 195
2019 Client contact centre 46 24 30 20
2019 Compliance, inspection and enforcement 28 31 42 45
2019 Communications or public affairs 3 60 37 45
2019 Access to information and privacy 52 19 29 10
2019 Security 23 46 31 195
2019 Science and technology 23 47 30 115
2019 Administration and operations 46 27 27 90
2019 Human resources 31 32 36 105
2019 Financial management 45 29 26 60
2019 Procurement 39 31 31 20
2019 Information management 32 44 24 30
2019 Information technology 20 49 32 520
2019 Data sciences 20 50 30 40
2019 Policy 25 42 33 95
2019 Project management 44 21 35 50
2019 Other services to the public 22 44 33 25
2019 None of the above 23 44 33 165

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Intelligence analysts 11 59 12 9 3 5 70
2024 Compliance, inspection and enforcement 14 49 0 0 27 10 10
2024 Communications or public affairs 4 66 9 4 8 9 25
2024 Security 13 65 8 9 0 5 40
2024 Science and technology 5 46 9 5 24 9 20
2024 Administration and operations 13 82 0 0 5 0 40
2024 Human resources 7 81 7 3 0 2 40
2024 Financial management 18 61 6 0 15 0 25
2024 Information management 21 50 0 6 16 6 15
2024 Information technology 16 57 5 13 2 6 155
2024 Data sciences 18 37 0 38 0 7 10
2024 Policy 4 72 16 3 0 6 30
2024 Project management 0 68 7 0 7 18 25
2024 None of the above 7 60 6 16 7 4 50
2022 Compliance, inspection and enforcement 0 93 0 0 7 0 15
2022 Communications or public affairs 0 74 14 0 7 5 20
2022 Security 21 53 13 6 2 6 70
2022 Science and technology 8 58 5 6 0 23 15
2022 Administration and operations 4 78 14 0 0 4 25
2022 Human resources 4 68 17 4 0 8 35
2022 Financial management 5 53 24 0 6 12 25
2022 Procurement 26 33 15 9 0 17 10
2022 Information management 18 48 7 9 10 7 10
2022 Information technology 10 61 6 13 3 7 150
2022 Policy 3 76 7 3 8 3 30
2022 Project management 26 55 9 3 0 7 30
2022 None of the above 9 66 8 12 0 4 45
2020 Security 8 76 2 0 0 14 25
2020 Science and technology 11 67 6 6 0 11 20
2020 Administration and operations 10 71 19 0 0 0 35
2020 Human resources 19 66 7 0 0 8 25
2020 Financial management 0 69 23 0 0 8 15
2020 Information technology 13 65 12 6 1 3 115
2020 Policy 7 65 22 0 3 3 30
2020 Project management 19 63 6 6 0 6 15
2020 None of the above 10 61 23 0 0 6 50
2019 Compliance, inspection and enforcement 0 80 12 0 0 8 15
2019 Security 12 50 9 10 10 10 45
2019 Science and technology 11 68 6 11 0 4 25
2019 Administration and operations 7 62 9 0 17 5 40
2019 Human resources 16 62 12 0 0 9 35
2019 Financial management 2 81 13 4 0 0 30
2019 Information management 31 58 12 0 0 0 10
2019 Information technology 13 60 8 8 9 3 100
2019 Policy 4 69 7 4 12 4 25
2019 Project management 10 57 10 8 5 10 20
2019 None of the above 25 56 12 3 0 5 40
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 16 84 185
2024 Communications or public affairs 10 90 55
2024 Security 9 91 115
2024 Science and technology 8 92 95
2024 Administration and operations 5 95 90
2024 Information technology 10 90 545
2024 Evaluation 0 100 10
2024 Policy 15 85 80
2024 Project management 12 88 55
2024 None of the above 12 88 125
2022 Compliance, inspection and enforcement 16 84 30
2022 Security 8 92 195
2022 Science and technology 7 93 80
2022 Administration and operations 13 87 60
2022 Human resources 11 89 85
2022 Information technology 6 94 475
2022 Policy 10 90 75
2022 Other services to the public 28 72 20
2022 None of the above 6 94 130
2020 Client contact centre 0 100 20
2020 Security 5 95 150
2020 Science and technology 5 95 95
2020 Administration and operations 6 94 80
2020 Human resources 10 90 90
2020 Information technology 7 93 515
2020 None of the above 6 94 190
2019 Compliance, inspection and enforcement 10 90 40
2019 Communications or public affairs 9 91 45
2019 Access to information and privacy 0 100 10
2019 Security 7 93 195
2019 Science and technology 7 93 115
2019 Administration and operations 11 89 90
2019 Human resources 13 87 105
2019 Information technology 7 93 520
2019 Policy 13 87 95
2019 Project management 12 88 50
2019 None of the above 9 91 165

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 45 55 30
2024 Security 76 24 10
2024 Information technology 50 50 50
2024 Policy 42 58 10
2024 None of the above 70 30 15
2022 Security 42 58 15
2022 Information technology 54 46 30
2020 Information technology 45 55 35
2020 None of the above 55 45 10
2019 Security 50 50 15
2019 Administration and operations 58 42 10
2019 Human resources 33 67 15
2019 Information technology 44 56 35
2019 Policy 47 53 15

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 58 42 30
2024 Security 81 19 10
2024 Information technology 51 49 50
2024 Policy 67 33 10
2024 None of the above 51 49 15
2022 Security 83 17 15
2022 Information technology 63 37 30
2020 Information technology 53 47 35
2020 None of the above 55 45 10
2019 Security 45 55 15
2019 Information technology 53 47 35
2019 None of the above 60 40 15

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 13 87 30
2024 None of the above 0 100 15
2022 Security 11 89 15
2022 Information technology 4 96 30
2019 Human resources 0 100 15
2019 None of the above 0 100 15

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 30
2024 Security 0 100 10
2024 Information technology 0 100 50
2024 Policy 0 100 10
2024 None of the above 0 100 15
2022 Security 0 100 15
2022 Information technology 0 100 30
2020 Information technology 0 100 35
2020 None of the above 0 100 10
2019 Security 0 100 15
2019 Administration and operations 0 100 10
2019 Human resources 0 100 15
2019 Information technology 0 100 35
2019 Policy 0 100 15
2019 None of the above 0 100 15

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 30
2024 Policy 0 100 10
2022 Security 0 100 15
2022 Information technology 3 97 30
2020 Information technology 0 100 35
2019 Security 0 100 15
2019 Human resources 0 100 15

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 30
2024 Security 0 100 10
2024 None of the above 0 100 15
2022 Security 5 95 15
2022 Information technology 0 100 30
2020 Information technology 0 100 35
2020 None of the above 0 100 10
2019 Security 0 100 15
2019 Administration and operations 0 100 10
2019 Human resources 0 100 15
2019 Information technology 0 100 35
2019 Policy 0 100 15
2019 None of the above 0 100 15

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2024 None of the above 0 100 15
2022 Security 0 100 15
2022 Information technology 3 97 30
2020 None of the above 0 100 10
2019 Security 0 100 15
2019 Administration and operations 0 100 10
2019 Human resources 0 100 15

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 30 70 30
2024 Information technology 34 66 50
2022 Security 37 63 15
2022 Information technology 19 81 30
2020 Information technology 30 70 35
2019 Security 34 66 15
2019 Information technology 27 73 35
2019 Policy 63 37 15
2019 None of the above 33 67 15

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 34 66 30
2024 Security 45 55 10
2024 Information technology 31 69 50
2022 Security 19 81 15
2022 Information technology 38 62 30
2020 Information technology 47 53 35
2019 Security 37 63 15
2019 Administration and operations 42 58 10
2019 Human resources 44 56 15
2019 Information technology 33 67 35

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 44 56 30
2024 Security 73 27 10
2024 Information technology 52 48 50
2024 Policy 45 55 10
2024 None of the above 45 55 15
2022 Security 49 51 15
2022 Information technology 45 55 30
2020 Information technology 48 52 35
2020 None of the above 45 55 10
2019 Administration and operations 49 51 10
2019 Human resources 47 53 15
2019 Information technology 46 54 35
2019 Policy 47 53 15
2019 None of the above 47 53 15

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 42 58 30
2024 Security 50 50 10
2024 Information technology 24 76 50
2024 None of the above 52 48 15
2022 Security 20 80 15
2022 Information technology 42 58 30
2020 Information technology 35 65 35
2019 Security 66 34 15
2019 Human resources 44 56 15
2019 Information technology 30 70 35
2019 Policy 47 53 15
2019 None of the above 47 53 15

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 45 55 30
2024 Security 44 56 10
2024 Information technology 25 75 50
2024 Policy 59 41 10
2024 None of the above 52 48 15
2022 Security 25 75 15
2022 Information technology 26 74 30
2020 Information technology 50 50 35
2019 Security 37 63 15
2019 Information technology 20 80 35
2019 Policy 55 45 15
2019 None of the above 40 60 15

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 58 42 30
2024 Security 58 42 10
2024 Information technology 46 54 50
2024 Policy 68 32 10
2024 None of the above 79 21 15
2022 Security 63 37 15
2022 Information technology 38 62 30
2020 Information technology 56 44 35
2020 None of the above 45 55 10
2019 Administration and operations 45 55 10
2019 Information technology 54 46 35
2019 None of the above 40 60 15

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 44 56 30
2024 Security 65 35 10
2024 Information technology 22 78 50
2022 Security 20 80 15
2022 Information technology 19 81 30
2020 Information technology 44 56 35
2019 Security 37 63 15
2019 Human resources 36 64 15
2019 Information technology 30 70 35
2019 Policy 47 53 15

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 30
2024 Security 0 100 10
2024 Policy 0 100 10
2022 Security 0 100 15
2022 Information technology 0 100 30
2020 Information technology 0 100 35
2020 None of the above 0 100 10
2019 Security 0 100 15
2019 Administration and operations 0 100 10
2019 Human resources 0 100 15
2019 Information technology 0 100 35
2019 Policy 0 100 15
2019 None of the above 0 100 15

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2024 Information technology 10 90 50
2022 Security 12 88 15
2022 Information technology 3 97 30
2019 Human resources 0 100 15

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 12 88 50
2022 Security 18 82 15
2022 Information technology 3 97 30
2019 Administration and operations 0 100 10
2019 Policy 0 100 15

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 65 35 30
2024 Security 71 29 10
2024 Information technology 49 51 50
2024 Policy 58 42 10
2024 None of the above 45 55 15
2022 Security 57 43 15
2022 Information technology 63 37 30
2020 Information technology 57 43 35
2020 None of the above 55 45 10
2019 Security 58 42 15
2019 Administration and operations 51 49 10
2019 Human resources 39 61 15
2019 Information technology 43 57 35
2019 Policy 37 63 15
2019 None of the above 47 53 15

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 21 79 30
2024 Policy 48 52 10
2022 Security 13 87 15
2022 Information technology 6 94 30
2019 Information technology 19 81 35
2019 Policy 40 60 15

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 12 88 50
2022 Security 36 64 15
2022 Information technology 15 85 30
2020 Information technology 26 74 35
2020 None of the above 0 100 10
2019 Security 0 100 15

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 59 41 30
2024 Security 42 58 10
2024 Information technology 56 44 50
2024 Policy 66 34 10
2024 None of the above 44 56 15
2022 Security 61 39 15
2022 Information technology 60 40 30
2020 Information technology 53 47 35
2019 Security 42 58 15
2019 Information technology 44 56 35

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 24 76 30
2024 Information technology 20 80 50
2024 None of the above 0 100 15
2022 Security 31 69 15
2022 Information technology 33 67 30
2020 Information technology 20 80 35
2020 None of the above 45 55 10
2019 Information technology 22 78 35
2019 Policy 47 53 15

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 25 75 30
2024 Information technology 13 87 50
2022 Security 18 82 15
2022 Information technology 6 94 30

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 20 80 30
2022 Security 22 78 15
2022 Information technology 7 93 30

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 25 75 30
2024 Information technology 14 86 50
2022 Security 20 80 15
2022 Information technology 13 87 30
2020 None of the above 0 100 10
2019 Security 0 100 15

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2024 Information technology 10 90 50
2022 Security 25 75 15
2022 Information technology 10 90 30
2019 Security 0 100 15
2019 Human resources 0 100 15
2019 Information technology 0 100 35
2019 Policy 0 100 15

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 16 84 30
2022 Security 7 93 15
2022 Information technology 10 90 30
2020 Information technology 14 86 35
2019 Information technology 14 86 35

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 12 88 50
2022 Security 16 84 15
2022 Information technology 3 97 30
2020 Information technology 20 80 35
2019 Human resources 0 100 15

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 27 73 30
2024 Information technology 30 70 50
2024 None of the above 37 63 15
2022 Security 33 67 15
2022 Information technology 23 77 30
2020 Information technology 27 73 35
2019 Security 34 66 15
2019 Information technology 38 62 35
2019 None of the above 0 100 15

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 0 100 10
2024 None of the above 0 100 15
2022 Security 25 75 10
2022 Information technology 7 93 30

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 18 82 30
2024 Information technology 18 82 45
2022 Security 35 65 10
2022 Information technology 36 64 30
2019 Information technology 27 73 35

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 None of the above 0 100 15
2022 Security 20 80 10
2022 Information technology 8 92 30

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 45
2024 Policy 0 100 10
2024 None of the above 0 100 15
2022 Security 0 100 10
2022 Information technology 7 93 30
2019 Human resources 0 100 15
2019 Information technology 17 83 35

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 18 82 10
2022 Information technology 21 79 30
2019 Security 0 100 15

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 8 92 10
2022 Information technology 4 96 30
2019 Policy 0 100 15

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 18 82 45
2022 Security 0 100 10
2022 Information technology 21 79 30
2019 Human resources 39 61 15
2019 Information technology 20 80 35

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 12 88 45
2024 Policy 0 100 10
2022 Security 16 84 10
2022 Information technology 7 93 30
2019 Human resources 0 100 15

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 0 100 10
2022 Security 32 68 10
2022 Information technology 14 86 30
2019 Human resources 0 100 15
2019 Information technology 15 85 35

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 47 53 30
2024 Security 49 51 10
2024 Information technology 41 59 45
2024 None of the above 46 54 15
2022 Security 39 61 10
2022 Information technology 21 79 30
2019 Security 40 60 15
2019 Information technology 30 70 35

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 11 89 45
2022 Security 0 100 10
2022 Information technology 7 93 30
2019 Security 0 100 15

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 54 46 30
2024 Security 46 54 10
2024 Information technology 44 56 45
2024 Policy 65 35 10
2024 None of the above 62 38 15
2022 Security 41 59 10
2022 Information technology 26 74 30
2019 Security 61 39 15
2019 Human resources 41 59 15
2019 Information technology 49 51 35
2019 Policy 53 47 15

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2024 Information technology 0 100 45
2024 Policy 0 100 10
2022 Security 0 100 10
2022 Information technology 0 100 30
2019 Security 0 100 15
2019 Human resources 0 100 15
2019 Information technology 0 100 35
2019 Policy 0 100 15

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 82 18 30
2024 Security 74 26 10
2024 Information technology 51 49 45
2024 Policy 53 47 10
2024 None of the above 60 40 15
2022 Security 38 62 10
2022 Information technology 59 41 30
2019 Human resources 52 48 15
2019 Information technology 49 51 35
2019 Policy 63 37 15

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 30
2024 Security 0 100 10
2024 Policy 0 100 10
2024 None of the above 0 100 15

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2024 Information technology 25 75 45
2022 Security 0 100 10
2022 Information technology 17 83 30
2019 Human resources 0 100 15

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 18 13 13 17 7 25 6 46 35 185
2024 Communications or public affairs 14 14 8 9 0 38 18 61 20 55
2024 Security 19 20 8 5 7 29 12 67 20 115
2024 Science and technology 21 18 8 9 2 37 5 68 18 95
2024 Administration and operations 15 14 15 4 5 38 9 55 17 90
2024 Human resources 21 18 8 6 4 35 7 68 17 110
2024 Financial management 22 13 7 2 2 39 14 76 8 50
2024 Procurement 31 8 10 9 4 27 11 63 21 20
2024 Information management 30 6 5 0 3 49 8 81 7 35
2024 Information technology 18 14 11 6 6 33 12 59 21 540
2024 Evaluation 0 0 0 8 0 63 29 0 100 10
2024 Policy 13 8 16 13 12 32 6 35 40 80
2024 Project management 16 14 14 15 7 22 12 45 33 55
2024 None of the above 11 14 11 8 10 32 14 46 34 125
2022 Client contact centre 46 15 0 19 0 20 0 76 24 15
2022 Communications or public affairs 18 9 11 7 0 45 9 60 15 40
2022 Security 24 13 12 6 6 35 5 60 20 195
2022 Science and technology 18 16 10 8 4 32 11 60 22 80
2022 Administration and operations 13 21 10 7 4 36 9 63 19 60
2022 Human resources 19 15 16 6 1 29 13 59 13 85
2022 Financial management 13 22 8 6 9 32 9 61 25 45
2022 Procurement 27 28 10 10 0 24 0 73 14 20
2022 Information technology 20 15 8 6 4 38 9 66 19 480
2022 Data sciences 14 18 15 5 4 36 8 57 16 50
2022 Policy 24 20 5 6 3 34 8 76 15 75
2022 Project management 19 29 6 8 6 26 6 71 21 50
2022 None of the above 17 16 10 10 10 30 7 52 32 130
2020 Client contact centre 35 8 0 20 0 38 0 68 32 20
2020 Compliance, inspection and enforcement 18 18 11 11 4 35 4 59 24 30
2020 Communications or public affairs 27 9 15 0 2 40 7 68 4 45
2020 Security 29 17 17 5 3 23 7 65 11 150
2020 Science and technology 21 15 9 4 6 38 6 65 20 95
2020 Administration and operations 27 22 18 5 1 20 6 67 8 80
2020 Human resources 27 20 16 6 2 26 3 67 11 90
2020 Financial management 24 18 8 2 2 34 12 78 7 50
2020 Procurement 35 10 10 0 5 35 5 75 8 20
2020 Real property 26 17 9 0 17 22 9 63 25 10
2020 Information management 29 23 6 0 0 29 13 89 0 30
2020 Information technology 25 13 13 4 4 33 8 63 15 515
2020 Evaluation 36 27 0 9 0 18 9 88 13 10
2020 Data sciences 11 14 16 5 5 41 9 50 18 45
2020 Policy 16 21 10 7 1 33 12 66 16 70
2020 Project management 20 6 27 12 0 27 8 41 19 50
2020 Other services to the public 0 14 18 14 14 32 9 23 46 20
2020 None of the above 19 11 14 9 5 33 8 52 24 190
2019 Client contact centre 33 11 13 13 9 21 0 56 27 20
2019 Compliance, inspection and enforcement 17 18 17 5 8 23 13 54 20 45
2019 Communications or public affairs 29 10 13 4 5 25 13 64 15 45
2019 Access to information and privacy 30 29 19 0 0 15 7 76 0 10
2019 Security 29 11 15 9 3 26 6 60 18 195
2019 Science and technology 18 16 13 8 3 30 12 58 19 115
2019 Administration and operations 32 13 15 11 6 18 5 58 22 90
2019 Human resources 25 21 16 9 4 21 4 62 18 105
2019 Financial management 20 21 10 5 5 24 14 67 16 60
2019 Procurement 15 5 31 10 5 18 15 31 23 20
2019 Information management 16 33 13 4 7 21 6 67 15 30
2019 Information technology 24 16 15 5 4 29 7 63 14 520
2019 Data sciences 19 22 7 6 4 26 16 71 18 40
2019 Policy 29 13 12 9 5 25 8 62 21 95
2019 Project management 19 13 18 9 6 26 9 50 23 50
2019 Other services to the public 22 7 22 7 15 15 11 40 30 25
2019 None of the above 17 14 17 7 6 32 8 50 22 165

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 31 6 11 0 5 0 82 11 15
2024 Intelligence analysts 36 31 13 7 5 6 2 73 13 185
2024 Compliance, inspection and enforcement 53 18 11 0 0 12 6 86 0 30
2024 Communications or public affairs 40 35 14 0 0 10 2 84 0 55
2024 Access to information and privacy 51 33 0 7 0 9 0 93 7 10
2024 Security 44 30 8 2 5 8 2 83 8 115
2024 Science and technology 41 30 12 5 2 9 1 79 8 95
2024 Administration and operations 36 35 10 6 3 7 2 78 10 90
2024 Human resources 33 35 11 6 2 12 1 78 9 110
2024 Financial management 40 37 10 0 2 8 3 86 3 50
2024 Procurement 52 20 10 4 4 10 0 80 9 20
2024 Real property 75 17 0 8 0 0 0 92 8 10
2024 Material management 52 20 11 6 0 12 0 82 6 20
2024 Information management 57 14 15 0 3 11 0 79 4 35
2024 Information technology 44 29 9 6 3 8 1 80 9 545
2024 Evaluation 48 43 10 0 0 0 0 90 0 10
2024 Data sciences 31 25 18 7 2 14 3 68 11 40
2024 Policy 39 29 14 14 4 1 0 68 18 80
2024 Project management 36 40 13 2 5 3 0 79 7 55
2024 Other services to the public 31 25 15 12 3 12 3 66 17 25
2024 None of the above 30 34 12 11 6 5 3 69 18 125
2022 Client contact centre 56 18 13 7 0 7 0 79 7 15
2022 Compliance, inspection and enforcement 30 29 6 14 6 15 0 69 24 30
2022 Communications or public affairs 50 28 7 5 0 10 0 87 6 40
2022 Security 45 28 12 6 1 8 1 80 7 195
2022 Science and technology 36 39 13 5 0 6 2 81 5 80
2022 Administration and operations 41 34 5 2 5 11 2 87 8 60
2022 Human resources 44 31 11 3 2 7 2 82 6 85
2022 Financial management 29 45 7 2 7 9 0 82 10 45
2022 Procurement 69 21 5 0 4 0 0 90 4 20
2022 Real property 48 36 8 0 0 0 8 91 0 10
2022 Information management 51 34 3 0 0 10 4 97 0 30
2022 Information technology 45 31 7 5 3 8 1 84 8 480
2022 Data sciences 37 31 16 6 0 10 0 76 6 50
2022 Policy 45 33 8 2 3 7 3 86 5 75
2022 Project management 44 31 9 3 4 8 2 83 7 50
2022 Other services to the public 41 23 0 10 15 10 0 71 29 20
2022 None of the above 35 32 7 10 3 10 1 76 15 130
2020 Client contact centre 52 30 5 0 0 13 0 94 0 20
2020 Compliance, inspection and enforcement 44 17 22 0 7 11 0 67 8 30
2020 Communications or public affairs 50 37 7 0 2 4 0 91 2 45
2020 Security 49 30 12 4 1 3 1 82 5 150
2020 Science and technology 40 30 8 6 5 10 0 78 13 95
2020 Administration and operations 56 27 12 1 1 1 1 85 3 80
2020 Human resources 44 26 16 6 0 8 0 76 6 90
2020 Financial management 36 40 12 0 2 10 0 84 2 50
2020 Procurement 60 30 10 0 0 0 0 90 0 20
2020 Real property 35 35 14 9 9 0 0 69 17 10
2020 Information management 52 35 6 0 0 6 0 93 0 30
2020 Information technology 44 29 10 4 3 10 0 81 8 515
2020 Evaluation 45 36 0 0 0 9 9 100 0 10
2020 Data sciences 27 39 11 5 5 14 0 76 11 45
2020 Policy 33 35 15 4 1 9 3 77 7 70
2020 Project management 37 35 20 2 0 6 0 76 2 50
2020 Other services to the public 23 23 23 14 9 9 0 50 25 20
2020 None of the above 34 27 16 7 3 11 2 70 12 190
2019 Client contact centre 57 9 17 4 4 9 0 72 9 20
2019 Compliance, inspection and enforcement 29 32 21 6 6 4 2 65 13 45
2019 Communications or public affairs 54 26 15 4 2 0 0 80 5 45
2019 Access to information and privacy 37 26 15 0 0 15 7 81 0 10
2019 Security 54 23 12 4 1 5 0 82 6 190
2019 Science and technology 36 36 14 5 2 8 0 78 8 115
2019 Administration and operations 49 23 16 5 5 2 0 73 10 90
2019 Human resources 44 28 13 6 0 8 1 79 7 100
2019 Financial management 53 28 10 3 0 5 0 86 4 60
2019 Procurement 41 15 24 5 5 5 5 62 11 20
2019 Information management 31 42 13 0 7 2 4 78 8 30
2019 Information technology 49 27 12 3 2 6 1 81 6 520
2019 Data sciences 40 32 6 7 4 4 7 81 13 40
2019 Policy 37 29 15 5 4 6 4 74 10 90
2019 Project management 38 33 10 11 6 0 2 72 18 50
2019 Other services to the public 33 30 15 4 11 4 4 68 16 25
2019 None of the above 41 27 12 3 7 9 1 76 11 165
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 9 91 185
2024 Security 10 90 115
2024 Administration and operations 8 92 90
2024 Human resources 9 91 110
2024 Information technology 8 92 545
2024 Evaluation 0 100 10
2024 Policy 10 90 80
2024 Project management 9 91 55
2024 None of the above 7 93 125
2022 Security 7 93 195
2022 Human resources 11 89 85
2022 Real property 0 100 10
2022 Information technology 5 95 475
2022 Policy 7 93 75
2022 None of the above 5 95 130
2020 Security 6 94 150
2020 Science and technology 8 92 95
2020 Information management 0 100 30
2020 Information technology 5 95 515
2020 Data sciences 0 100 45
2020 None of the above 6 94 190
2019 Access to information and privacy 0 100 10
2019 Security 4 96 195
2019 Science and technology 4 96 115
2019 Administration and operations 7 93 90
2019 Human resources 5 95 105
2019 Financial management 0 100 60
2019 Information technology 4 96 520
2019 Policy 6 94 95
2019 None of the above 4 96 165

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 28 72 20
2024 Security 46 54 10
2024 Information technology 23 77 40
2022 Security 39 61 15
2022 Information technology 41 59 25
2020 Information technology 42 58 25
2019 Information technology 47 53 20

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 64 36 20
2024 Security 73 27 10
2024 Information technology 69 31 40
2022 Security 87 13 15
2022 Information technology 75 25 25
2020 None of the above 100 0 10
2019 Information technology 74 26 20

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2022 Security 0 100 15
2022 Information technology 0 100 25
2020 Information technology 0 100 25
2020 None of the above 0 100 10
2019 Information technology 0 100 20

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 20
2024 Security 0 100 10
2024 Information technology 0 100 40
2022 Security 0 100 15
2022 Information technology 0 100 25
2020 Information technology 0 100 25
2020 None of the above 0 100 10
2019 Information technology 0 100 20

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2022 Security 13 87 15
2022 Information technology 0 100 25
2020 None of the above 0 100 10

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 20
2024 Security 0 100 10
2022 Security 12 88 15
2022 Information technology 0 100 25
2020 Information technology 0 100 25
2020 None of the above 0 100 10
2019 Information technology 0 100 20

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 15 85 40
2022 Security 21 79 15
2022 Information technology 8 92 25
2020 None of the above 0 100 10

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 34 66 20
2024 Information technology 40 60 40
2022 Security 27 73 15
2022 Information technology 38 62 25

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 26 74 40
2022 Security 33 67 15
2022 Information technology 30 70 25

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 27 73 40
2022 Security 12 88 15
2022 Information technology 29 71 25
2020 None of the above 0 100 10

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 12 88 15
2022 Information technology 0 100 25
2020 Information technology 0 100 25
2019 Information technology 0 100 20

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 35 65 20
2024 Security 38 62 10
2024 Information technology 30 70 40
2022 Security 32 68 15
2022 Information technology 37 63 25
2020 Information technology 36 64 25
2019 Information technology 29 71 20

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 56 44 20
2024 Information technology 36 64 40
2022 Security 40 60 15
2022 Information technology 27 73 25
2020 Information technology 48 52 25
2019 Information technology 40 60 20

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 20
2024 Information technology 15 85 40
2022 Security 0 100 15
2022 Information technology 4 96 25
2020 None of the above 0 100 10

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 20
2022 Security 20 80 15
2022 Information technology 4 96 25
2020 None of the above 0 100 10

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 15
2022 Information technology 4 96 25
2020 None of the above 0 100 10
2019 Information technology 0 100 20

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 20
2022 Security 0 100 15
2022 Information technology 4 96 25
2019 Information technology 0 100 20

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 20
2024 Security 0 100 10
2024 Information technology 0 100 40
2022 Security 6 94 15
2022 Information technology 0 100 25
2020 Information technology 0 100 25
2020 None of the above 0 100 10
2019 Information technology 0 100 20

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 27 73 40
2022 Security 21 79 15
2022 Information technology 13 87 25

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 20
2024 Security 0 100 10
2024 Information technology 0 100 40
2022 Security 0 100 15
2022 Information technology 0 100 25
2020 Information technology 0 100 25
2020 None of the above 0 100 10
2019 Information technology 0 100 20

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 53 47 20
2024 Security 41 59 10
2024 Information technology 28 72 40
2022 Security 46 54 15
2022 Information technology 44 56 25
2020 Information technology 40 60 25
2019 Information technology 42 58 20

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 20 80 15
2022 Information technology 11 89 25
2020 Information technology 24 76 25

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 14 86 15
2022 Information technology 4 96 25
2020 None of the above 0 100 10

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 14 86 15
2022 Information technology 9 91 25

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2022 Security 20 80 15
2022 Information technology 8 92 25
2020 None of the above 0 100 10

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 20
2024 Security 0 100 10
2022 Security 20 80 15
2022 Information technology 0 100 25
2020 Information technology 0 100 25
2020 None of the above 0 100 10
2019 Information technology 0 100 20

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 40
2022 Security 12 88 15
2022 Information technology 5 95 25
2019 Information technology 0 100 20

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 19 81 15
2022 Information technology 0 100 25

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 47 53 20
2024 Security 52 48 10
2024 Information technology 60 40 40
2022 Security 47 53 15
2022 Information technology 47 53 25
2020 Information technology 48 52 25
2019 Information technology 50 50 20

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 20
2024 Information technology 0 100 40
2022 Security 0 100 10
2022 Information technology 5 95 25

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 8 92 10
2022 Information technology 29 71 25
2020 Information technology 28 72 25
2020 None of the above 45 55 10

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 20
2024 Information technology 0 100 40
2022 Security 15 85 10
2022 Information technology 5 95 25

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 20
2024 Information technology 0 100 40
2022 Security 0 100 10
2022 Information technology 8 92 25
2020 Information technology 0 100 25
2019 Information technology 0 100 20

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 0 100 40
2022 Security 7 93 10
2022 Information technology 8 92 25

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2022 Security 7 93 10
2022 Information technology 4 96 25
2020 None of the above 0 100 10
2019 Information technology 0 100 20

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2022 Security 17 83 10
2022 Information technology 16 84 25

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 13 87 40
2022 Security 16 84 10
2022 Information technology 7 93 25
2020 Information technology 20 80 25

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2022 Security 0 100 10
2022 Information technology 13 87 25

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 48 52 20
2024 Information technology 31 69 40
2022 Security 42 58 10
2022 Information technology 17 83 25
2020 Information technology 34 66 25

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2022 Security 34 66 10
2022 Information technology 8 92 25
2020 None of the above 0 100 10

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 70 30 20
2024 Security 61 39 10
2024 Information technology 50 50 40
2022 Security 45 55 10
2022 Information technology 33 67 25
2020 Information technology 50 50 25
2019 Information technology 50 50 20

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Security 0 100 10
2024 Information technology 0 100 40
2022 Security 0 100 10
2022 Information technology 0 100 25
2020 None of the above 0 100 10
2019 Information technology 0 100 20

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 71 29 20
2024 Security 61 39 10
2024 Information technology 64 36 40
2022 Security 85 15 10
2022 Information technology 51 49 25
2020 Information technology 66 34 25
2020 None of the above 45 55 10
2019 Information technology 24 76 20

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 0 100 20
2024 Security 0 100 10

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Information technology 22 78 40
2022 Security 0 100 10
2022 Information technology 17 83 25
2020 Information technology 18 82 25

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 20 16 15 9 4 31 5 57 20 185
2024 Communications or public affairs 18 6 22 2 0 44 8 51 4 55
2024 Security 22 21 12 2 6 32 6 68 13 115
2024 Science and technology 25 15 11 3 1 42 3 73 7 95
2024 Administration and operations 19 11 18 4 4 31 11 54 14 90
2024 Human resources 19 19 13 5 4 34 6 63 15 110
2024 Financial management 25 17 8 4 2 33 12 75 11 50
2024 Information management 24 11 4 6 0 50 5 78 14 35
2024 Information technology 22 17 14 3 4 34 7 65 13 545
2024 Evaluation 0 8 0 0 0 63 29 100 0 10
2024 Data sciences 13 17 18 2 2 37 11 58 9 40
2024 Policy 13 10 20 6 7 36 6 41 24 80
2024 Project management 24 14 15 3 7 29 9 60 16 55
2024 None of the above 15 12 11 6 8 40 7 50 28 125
2022 Client contact centre 52 0 0 15 7 26 0 70 30 15
2022 Communications or public affairs 15 18 11 0 0 52 4 75 0 40
2022 Security 23 16 11 5 3 39 4 67 14 195
2022 Science and technology 20 24 10 1 0 38 6 79 2 80
2022 Administration and operations 16 20 12 3 3 33 13 67 11 60
2022 Human resources 18 14 16 0 1 40 11 65 2 85
2022 Financial management 16 17 6 9 5 39 8 62 26 45
2022 Information management 27 18 3 7 0 35 10 82 12 30
2022 Information technology 22 14 10 2 3 42 8 69 10 480
2022 Data sciences 17 29 2 4 0 42 6 88 7 50
2022 Policy 25 26 11 1 3 32 3 77 6 75
2022 Project management 30 27 15 5 2 20 2 73 8 50
2022 None of the above 18 15 13 3 5 40 5 61 15 130
2020 Client contact centre 35 8 5 5 0 48 0 81 9 20
2020 Compliance, inspection and enforcement 15 22 18 0 4 38 4 63 6 30
2020 Communications or public affairs 32 11 7 0 2 39 9 83 4 45
2020 Security 32 13 19 5 1 27 4 65 8 150
2020 Science and technology 23 15 8 4 3 38 9 71 14 95
2020 Administration and operations 22 24 19 1 1 27 5 68 4 80
2020 Human resources 33 14 15 3 0 30 5 73 5 90
2020 Financial management 28 16 10 0 2 34 10 79 4 50
2020 Procurement 40 5 10 0 5 35 5 75 8 20
2020 Real property 26 17 17 0 9 31 0 63 13 10
2020 Information management 29 23 6 0 0 29 13 89 0 30
2020 Information technology 25 12 13 3 2 38 6 68 9 510
2020 Evaluation 18 36 9 0 0 27 9 86 0 10
2020 Data sciences 14 16 11 2 2 50 5 65 10 45
2020 Policy 16 21 19 0 0 35 9 66 0 70
2020 Project management 20 10 20 8 0 35 6 52 14 50
2020 Other services to the public 5 29 24 10 5 24 5 47 20 20
2020 None of the above 20 16 15 5 3 35 6 61 14 190
2019 Client contact centre 37 15 22 4 0 21 0 67 5 20
2019 Compliance, inspection and enforcement 8 19 10 4 6 48 4 58 20 45
2019 Communications or public affairs 24 15 16 6 5 21 13 59 17 45
2019 Access to information and privacy 41 29 7 0 0 7 15 91 0 10
2019 Security 28 10 19 4 2 30 7 61 10 195
2019 Science and technology 19 12 17 4 1 37 10 58 9 115
2019 Administration and operations 34 8 19 4 5 25 4 60 13 85
2019 Human resources 27 22 18 3 1 26 4 69 5 105
2019 Financial management 27 14 12 8 0 28 11 67 14 60
2019 Procurement 10 5 20 10 0 44 10 33 22 20
2019 Information management 34 21 16 0 0 26 2 77 0 25
2019 Information technology 28 12 18 2 1 31 7 65 6 520
2019 Data sciences 22 13 11 2 2 32 17 69 9 40
2019 Policy 27 13 15 3 3 32 9 66 10 95
2019 Project management 17 23 17 4 4 29 5 61 13 50
2019 Other services to the public 41 11 30 4 4 11 0 58 8 25
2019 None of the above 20 14 16 4 2 35 10 62 10 165

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 52 20 6 5 0 18 0 87 6 15
2024 Intelligence analysts 41 25 13 6 4 9 2 74 11 185
2024 Compliance, inspection and enforcement 47 33 6 0 2 5 7 91 3 30
2024 Communications or public affairs 46 37 9 0 0 6 2 90 0 55
2024 Security 46 29 5 7 6 6 3 81 14 115
2024 Science and technology 50 31 9 2 2 7 0 87 4 95
2024 Administration and operations 42 33 13 2 2 6 1 82 4 90
2024 Human resources 38 37 9 7 2 6 1 80 10 110
2024 Financial management 44 30 7 6 2 9 2 83 9 50
2024 Procurement 47 38 4 6 4 0 0 85 11 20
2024 Real property 75 9 8 8 0 0 0 84 8 10
2024 Material management 36 25 21 6 0 6 6 69 7 20
2024 Information management 64 15 6 6 0 6 3 86 7 35
2024 Information technology 44 29 8 6 3 9 1 81 10 545
2024 Evaluation 72 28 0 0 0 0 0 100 0 10
2024 Data sciences 32 33 7 5 5 14 5 79 12 40
2024 Policy 46 29 13 6 2 3 0 78 9 80
2024 Project management 52 16 11 3 5 11 2 77 10 55
2024 Other services to the public 25 34 10 4 4 12 11 76 11 25
2024 None of the above 34 35 11 8 6 5 2 74 15 125
2022 Client contact centre 47 33 7 0 7 7 0 86 7 15
2022 Compliance, inspection and enforcement 34 43 6 10 0 6 0 83 11 30
2022 Communications or public affairs 54 31 9 0 0 6 0 91 0 40
2022 Security 45 26 13 4 1 10 1 80 6 195
2022 Science and technology 39 36 12 2 0 11 0 84 2 80
2022 Administration and operations 49 31 8 3 2 3 4 86 5 60
2022 Human resources 42 38 11 1 1 5 1 86 3 80
2022 Financial management 28 49 2 7 5 9 0 85 13 45
2022 Procurement 64 21 11 0 4 0 0 84 4 20
2022 Information management 53 31 0 0 0 10 6 100 0 30
2022 Information technology 47 30 8 3 3 9 1 85 6 480
2022 Data sciences 33 34 15 2 0 15 0 80 2 50
2022 Policy 49 32 6 1 3 10 0 89 4 75
2022 Project management 40 37 10 2 2 8 2 85 4 50
2022 Other services to the public 41 34 5 5 5 10 0 83 11 20
2022 None of the above 40 32 13 3 2 8 2 80 6 130
2020 Client contact centre 57 35 0 0 0 8 0 100 0 20
2020 Compliance, inspection and enforcement 36 27 15 7 7 7 0 69 16 30
2020 Communications or public affairs 48 40 5 0 2 5 0 93 2 45
2020 Security 50 29 13 2 1 4 1 84 3 150
2020 Science and technology 42 28 11 4 3 9 2 79 9 95
2020 Administration and operations 57 23 12 2 1 5 0 84 3 80
2020 Human resources 45 28 13 3 1 8 1 81 5 90
2020 Financial management 48 26 14 0 2 10 0 82 2 50
2020 Procurement 55 25 15 0 0 5 0 84 0 20
2020 Real property 43 26 14 0 9 9 0 76 9 10
2020 Information management 52 26 10 0 0 13 0 89 0 30
2020 Information technology 45 27 11 3 2 11 1 83 6 515
2020 Evaluation 36 36 9 0 0 9 9 89 0 10
2020 Data sciences 32 34 14 0 2 18 0 81 3 45
2020 Policy 36 37 17 1 1 6 1 79 3 70
2020 Project management 35 39 16 2 0 6 2 80 2 50
2020 Other services to the public 23 32 18 14 9 5 0 57 24 20
2020 None of the above 39 27 14 4 3 12 1 75 8 190
2019 Client contact centre 50 11 17 9 0 13 0 70 10 20
2019 Compliance, inspection and enforcement 31 42 11 6 6 4 0 76 13 40
2019 Communications or public affairs 49 33 15 0 4 0 0 82 4 45
2019 Access to information and privacy 49 29 0 7 0 0 15 91 9 10
2019 Security 52 23 13 4 1 6 1 81 5 195
2019 Science and technology 42 32 14 4 1 5 1 80 6 115
2019 Administration and operations 56 17 15 3 4 4 0 77 8 85
2019 Human resources 48 27 14 1 0 8 2 84 1 100
2019 Financial management 64 25 3 5 0 3 0 91 5 60
2019 Procurement 41 13 15 5 0 26 0 73 7 20
2019 Information management 46 24 12 0 0 13 4 85 0 30
2019 Information technology 52 24 11 3 1 8 1 84 4 520
2019 Data sciences 51 18 9 4 0 18 0 84 5 40
2019 Policy 45 17 16 5 2 11 4 73 8 95
2019 Project management 41 37 10 4 4 4 0 81 9 50
2019 Other services to the public 44 18 22 7 4 4 0 65 12 25
2019 None of the above 45 26 11 4 2 11 1 80 7 165
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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 71 22 0 6 0 0 0 71 29 15
2024 Intelligence analysts 43 32 10 6 7 0 2 44 56 185
2024 Compliance, inspection and enforcement 40 27 20 0 8 0 5 43 57 30
2024 Communications or public affairs 51 29 11 2 2 0 6 54 46 55
2024 Access to information and privacy 49 24 18 8 0 0 0 49 51 10
2024 Security 49 30 9 4 7 0 1 50 50 115
2024 Science and technology 42 28 19 7 3 0 1 43 57 95
2024 Administration and operations 52 25 10 7 5 0 1 52 48 90
2024 Human resources 64 22 7 5 1 0 1 64 36 110
2024 Financial management 49 23 13 7 7 0 2 50 50 50
2024 Procurement 56 30 9 0 0 0 5 59 41 20
2024 Real property 75 16 9 0 0 0 0 75 25 10
2024 Material management 42 10 31 4 12 0 0 42 58 20
2024 Information management 72 14 14 0 0 0 0 72 28 35
2024 Information technology 43 32 12 5 7 0 1 43 57 540
2024 Evaluation 82 18 0 0 0 0 0 82 18 10
2024 Data sciences 43 26 22 8 2 0 0 43 57 40
2024 Policy 49 33 12 4 1 0 1 50 50 80
2024 Project management 51 25 11 5 9 0 0 51 49 55
2024 Other services to the public 61 28 3 4 3 0 0 61 39 25
2024 None of the above 44 26 17 5 6 1 2 45 55 125
2022 Client contact centre 70 7 6 9 0 0 8 15
2022 Compliance, inspection and enforcement 61 23 6 7 3 0 0 30
2022 Communications or public affairs 54 25 16 2 2 0 0 40
2022 Security 40 28 15 5 9 0 2 195
2022 Science and technology 26 38 14 12 10 0 0 80
2022 Administration and operations 58 19 14 4 4 0 2 55
2022 Human resources 62 19 10 5 3 0 0 85
2022 Financial management 36 32 14 10 7 0 0 45
2022 Procurement 20 30 22 12 10 0 6 20
2022 Real property 63 18 19 0 0 0 0 10
2022 Information management 49 32 10 0 7 3 0 30
2022 Information technology 35 29 18 7 11 0 1 475
2022 Data sciences 29 37 11 11 11 0 0 50
2022 Policy 46 34 10 9 1 0 0 75
2022 Project management 42 38 14 4 2 0 0 50
2022 Other services to the public 28 16 26 16 13 0 0 20
2022 None of the above 33 36 12 7 11 1 0 130
2020 Client contact centre 38 30 13 15 5 0 0 20
2020 Compliance, inspection and enforcement 44 35 7 0 15 0 0 30
2020 Communications or public affairs 54 29 12 0 2 0 2 45
2020 Security 51 26 15 2 6 0 1 150
2020 Science and technology 35 26 17 15 6 1 0 95
2020 Administration and operations 55 26 11 5 3 0 0 80
2020 Human resources 60 24 7 5 3 0 1 90
2020 Financial management 36 38 10 12 4 0 0 50
2020 Procurement 50 30 5 5 5 0 5 20
2020 Real property 61 39 0 0 0 0 0 10
2020 Information management 42 32 6 16 3 0 0 30
2020 Information technology 40 28 14 9 9 0 0 515
2020 Evaluation 45 36 18 0 0 0 0 10
2020 Data sciences 37 33 14 9 7 0 0 45
2020 Policy 47 26 13 5 8 0 0 70
2020 Project management 47 27 12 10 4 0 0 50
2020 Other services to the public 32 32 32 5 0 0 0 20
2020 None of the above 42 20 19 9 10 0 0 190
2019 Client contact centre 47 24 17 7 4 0 0 20
2019 Compliance, inspection and enforcement 26 22 13 29 10 0 0 45
2019 Communications or public affairs 59 20 10 5 5 0 0 45
2019 Access to information and privacy 37 26 7 15 15 0 0 10
2019 Security 32 31 16 11 9 0 1 195
2019 Science and technology 19 33 25 8 15 1 0 115
2019 Administration and operations 35 31 17 9 5 0 3 85
2019 Human resources 47 27 10 9 5 0 2 105
2019 Financial management 26 31 19 8 16 0 0 60
2019 Procurement 10 44 31 15 0 0 0 20
2019 Information management 17 11 37 22 11 0 2 30
2019 Information technology 26 28 22 9 14 0 0 520
2019 Data sciences 29 40 10 10 10 0 0 40
2019 Policy 36 19 21 9 16 0 0 95
2019 Project management 31 24 23 14 8 0 0 50
2019 Other services to the public 30 22 26 7 15 0 0 25
2019 None of the above 27 30 17 10 14 0 2 165

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 26 10 6 11 0 6 44 56 15
2024 Intelligence analysts 27 31 19 12 9 0 1 27 73 180
2024 Compliance, inspection and enforcement 30 25 29 11 2 0 3 31 69 30
2024 Communications or public affairs 11 30 25 17 15 0 2 12 88 55
2024 Access to information and privacy 16 50 27 0 8 0 0 16 84 10
2024 Security 23 28 27 14 7 0 0 23 77 115
2024 Science and technology 27 45 16 7 3 0 1 27 73 95
2024 Administration and operations 29 30 23 10 7 0 0 29 71 90
2024 Human resources 26 23 21 14 15 0 0 26 74 105
2024 Financial management 28 26 20 15 11 0 0 28 72 50
2024 Procurement 31 34 19 12 4 0 0 31 69 20
2024 Real property 10 24 35 16 16 0 0 10 90 10
2024 Material management 37 30 16 10 6 0 0 37 63 20
2024 Information management 40 27 18 10 5 0 0 40 60 35
2024 Information technology 24 33 25 10 8 0 0 24 76 540
2024 Evaluation 49 27 16 8 0 0 0 49 51 10
2024 Data sciences 45 24 15 10 6 0 0 45 55 40
2024 Policy 20 23 30 16 10 0 0 20 80 80
2024 Project management 26 39 22 5 8 0 0 26 74 55
2024 Other services to the public 40 27 19 10 0 4 0 42 58 25
2024 None of the above 29 29 15 17 9 1 1 29 71 125
2022 Client contact centre 35 33 25 0 7 0 0 15
2022 Compliance, inspection and enforcement 24 31 28 17 0 0 0 30
2022 Communications or public affairs 12 36 30 11 11 0 0 40
2022 Security 26 33 20 7 11 0 2 195
2022 Science and technology 29 28 26 13 4 0 0 80
2022 Administration and operations 22 28 31 9 10 0 0 60
2022 Human resources 19 25 23 13 18 0 1 80
2022 Financial management 11 32 37 7 13 0 0 45
2022 Procurement 10 45 40 5 0 0 0 20
2022 Real property 17 18 20 17 28 0 0 10
2022 Information management 23 39 26 9 0 0 3 30
2022 Information technology 27 33 20 13 8 0 1 475
2022 Data sciences 34 34 21 6 6 0 0 50
2022 Policy 14 37 19 16 14 0 0 75
2022 Project management 22 37 21 12 8 0 0 50
2022 Other services to the public 21 28 29 15 7 0 0 20
2022 None of the above 24 30 23 15 8 0 1 130
2020 Client contact centre 30 15 28 13 15 0 0 20
2020 Compliance, inspection and enforcement 15 44 15 9 18 0 0 30
2020 Communications or public affairs 26 28 21 20 4 0 0 45
2020 Security 36 27 22 7 6 0 1 150
2020 Science and technology 26 32 27 10 4 1 0 95
2020 Administration and operations 34 30 19 12 5 0 0 80
2020 Human resources 24 24 22 20 10 0 0 90
2020 Financial management 20 22 40 12 6 0 0 50
2020 Procurement 10 25 40 10 15 0 0 20
2020 Real property 17 17 26 14 26 0 0 10
2020 Information management 43 27 23 7 0 0 0 30
2020 Information technology 29 28 22 13 8 0 0 515
2020 Evaluation 18 55 27 0 0 0 0 10
2020 Data sciences 25 30 30 7 9 0 0 45
2020 Policy 26 25 22 15 12 0 0 70
2020 Project management 14 31 31 14 10 0 0 50
2020 Other services to the public 9 45 18 14 14 0 0 20
2020 None of the above 35 29 20 10 5 0 2 190
2019 Client contact centre 11 39 46 4 0 0 0 20
2019 Compliance, inspection and enforcement 29 33 27 10 2 0 0 45
2019 Communications or public affairs 37 34 14 11 4 0 0 45
2019 Access to information and privacy 24 21 32 16 8 0 0 10
2019 Security 29 35 17 13 6 0 1 190
2019 Science and technology 30 34 18 13 4 1 0 115
2019 Administration and operations 36 36 19 3 5 0 0 85
2019 Human resources 20 21 21 20 17 0 1 105
2019 Financial management 30 34 20 10 6 0 0 60
2019 Procurement 21 23 36 5 15 0 0 20
2019 Information management 18 18 46 7 7 0 2 30
2019 Information technology 27 35 21 12 5 0 0 520
2019 Data sciences 28 39 20 6 4 0 2 40
2019 Policy 28 30 22 13 8 0 0 95
2019 Project management 9 49 18 9 13 2 0 45
2019 Other services to the public 44 11 33 11 0 0 0 25
2019 None of the above 31 34 17 11 6 0 1 165

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 31 14 0 6 0 6 45 55 15
2024 Intelligence analysts 42 32 13 7 3 0 2 43 57 180
2024 Compliance, inspection and enforcement 46 27 24 0 0 0 3 47 53 30
2024 Communications or public affairs 20 28 15 30 4 2 0 21 79 55
2024 Access to information and privacy 24 44 9 7 16 0 0 24 76 10
2024 Security 38 38 11 7 5 0 0 38 62 115
2024 Science and technology 57 32 8 2 1 0 0 57 43 95
2024 Administration and operations 42 26 19 6 6 0 1 43 57 90
2024 Human resources 35 24 20 11 9 0 1 36 64 110
2024 Financial management 31 33 17 8 11 0 0 31 69 50
2024 Procurement 21 45 25 4 0 5 0 22 78 20
2024 Real property 26 24 31 19 0 0 0 26 74 10
2024 Material management 46 17 11 14 6 0 6 49 51 20
2024 Information management 56 22 10 6 5 0 0 56 44 35
2024 Information technology 40 27 19 7 4 0 1 41 59 540
2024 Evaluation 66 34 0 0 0 0 0 66 34 10
2024 Data sciences 52 32 12 2 2 0 0 52 48 40
2024 Policy 30 39 18 9 4 0 0 30 70 80
2024 Project management 45 32 7 14 2 0 0 45 55 55
2024 Other services to the public 36 37 27 0 0 0 0 36 64 25
2024 None of the above 41 28 11 9 7 1 2 43 57 125
2022 Client contact centre 41 34 19 7 0 0 0 15
2022 Compliance, inspection and enforcement 39 42 14 6 0 0 0 30
2022 Communications or public affairs 31 33 22 7 4 0 3 40
2022 Security 43 32 14 5 3 0 2 190
2022 Science and technology 50 35 13 1 0 0 0 80
2022 Administration and operations 34 36 15 10 5 0 0 60
2022 Human resources 28 32 19 11 10 0 1 85
2022 Financial management 23 37 20 15 5 0 0 45
2022 Procurement 21 34 40 5 0 0 0 20
2022 Real property 25 21 0 27 18 0 9 10
2022 Information management 46 23 18 6 0 0 6 30
2022 Information technology 43 31 13 7 3 0 2 475
2022 Data sciences 53 33 5 5 2 0 2 50
2022 Policy 31 37 15 10 7 0 0 75
2022 Project management 20 53 19 6 2 0 0 50
2022 Other services to the public 37 37 20 5 0 0 0 20
2022 None of the above 39 34 17 4 5 0 1 130
2020 Client contact centre 50 18 23 10 0 0 0 20
2020 Compliance, inspection and enforcement 44 18 15 17 7 0 0 30
2020 Communications or public affairs 33 27 29 7 4 0 0 45
2020 Security 53 25 12 3 4 0 2 150
2020 Science and technology 43 37 15 2 2 1 0 90
2020 Administration and operations 46 30 17 2 4 0 1 80
2020 Human resources 31 40 18 8 3 0 0 90
2020 Financial management 22 29 35 8 6 0 0 50
2020 Procurement 16 53 21 5 5 0 0 20
2020 Real property 26 26 31 0 17 0 0 10
2020 Information management 55 26 6 10 3 0 0 30
2020 Information technology 43 29 15 8 3 0 0 510
2020 Evaluation 18 73 0 9 0 0 0 10
2020 Data sciences 55 36 7 0 2 0 0 45
2020 Policy 43 17 15 17 8 0 0 70
2020 Project management 33 24 33 8 0 0 2 50
2020 Other services to the public 23 32 18 14 5 5 5 20
2020 None of the above 53 27 8 5 4 0 3 190
2019 Client contact centre 41 39 20 0 0 0 0 20
2019 Compliance, inspection and enforcement 41 36 19 4 0 0 0 40
2019 Communications or public affairs 52 25 18 5 0 0 0 45
2019 Access to information and privacy 32 44 8 0 16 0 0 10
2019 Security 43 32 17 6 1 0 1 195
2019 Science and technology 47 29 16 4 2 1 1 115
2019 Administration and operations 45 36 16 3 0 0 0 85
2019 Human resources 31 27 24 11 6 0 1 100
2019 Financial management 37 32 21 4 7 0 0 60
2019 Procurement 36 28 25 5 5 0 0 20
2019 Information management 38 28 21 7 4 0 2 30
2019 Information technology 44 30 17 6 3 0 0 510
2019 Data sciences 64 17 13 2 2 0 2 40
2019 Policy 38 30 17 7 8 0 0 95
2019 Project management 25 40 16 6 9 2 1 50
2019 Other services to the public 46 35 15 0 4 0 0 20
2019 None of the above 49 25 13 8 2 0 3 165

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 41 0 18 12 0 6 25 75 15
2024 Intelligence analysts 17 22 22 21 17 0 0 17 83 185
2024 Compliance, inspection and enforcement 27 21 22 11 13 3 3 29 71 30
2024 Communications or public affairs 23 16 19 22 18 0 2 24 76 55
2024 Access to information and privacy 24 17 18 17 23 0 0 24 76 10
2024 Security 21 23 23 13 18 0 1 22 78 115
2024 Science and technology 20 20 29 17 13 0 1 20 80 95
2024 Administration and operations 33 23 21 8 14 0 1 34 66 90
2024 Human resources 24 13 20 21 22 0 0 24 76 110
2024 Financial management 25 22 26 10 17 0 0 25 75 50
2024 Procurement 43 17 20 17 4 0 0 43 57 20
2024 Real property 18 26 8 25 23 0 0 18 82 10
2024 Material management 17 30 30 11 12 0 0 17 83 20
2024 Information management 25 8 29 16 22 0 0 25 75 35
2024 Information technology 17 27 20 16 20 0 0 17 83 545
2024 Evaluation 57 10 10 16 8 0 0 57 43 10
2024 Data sciences 22 36 28 5 9 0 0 22 78 40
2024 Policy 20 21 21 24 15 0 0 20 80 80
2024 Project management 36 30 9 11 10 0 4 37 63 55
2024 Other services to the public 22 26 28 20 4 0 0 22 78 25
2024 None of the above 16 30 20 13 22 0 0 16 84 125
2022 Client contact centre 34 13 40 7 7 0 0 15
2022 Compliance, inspection and enforcement 26 27 24 17 6 0 0 30
2022 Communications or public affairs 20 24 18 19 18 0 0 40
2022 Security 22 25 21 15 15 0 1 195
2022 Science and technology 15 33 18 17 15 0 1 80
2022 Administration and operations 20 22 15 29 13 0 2 60
2022 Human resources 15 19 20 17 30 0 0 85
2022 Financial management 8 14 32 30 16 0 0 40
2022 Procurement 15 19 26 26 10 0 5 20
2022 Real property 18 8 28 26 20 0 0 10
2022 Information management 14 19 17 22 24 0 3 30
2022 Information technology 20 23 23 16 16 1 1 475
2022 Data sciences 27 29 22 12 8 0 2 50
2022 Policy 13 19 27 17 21 0 2 75
2022 Project management 15 19 28 23 16 0 0 50
2022 Other services to the public 22 21 28 10 19 0 0 20
2022 None of the above 16 20 27 16 21 0 0 130
2020 Client contact centre 10 23 13 30 25 0 0 20
2020 Compliance, inspection and enforcement 25 25 17 11 22 0 0 30
2020 Communications or public affairs 28 25 19 10 16 2 0 45
2020 Security 33 29 21 8 7 0 1 150
2020 Science and technology 23 23 29 15 7 1 2 90
2020 Administration and operations 35 28 19 14 4 0 0 80
2020 Human resources 23 23 24 19 10 1 0 90
2020 Financial management 12 28 26 18 16 0 0 50
2020 Procurement 10 30 25 20 15 0 0 20
2020 Real property 17 26 22 17 17 0 0 10
2020 Information management 27 27 20 20 7 0 0 30
2020 Information technology 27 22 24 15 12 0 0 510
2020 Evaluation 18 45 9 9 9 0 9 10
2020 Data sciences 12 30 30 12 14 0 2 45
2020 Policy 23 25 29 7 14 1 0 70
2020 Project management 17 31 29 8 15 0 0 50
2020 Other services to the public 14 41 23 14 9 0 0 20
2020 None of the above 28 26 20 16 8 0 2 190
2019 Client contact centre 16 17 35 20 13 0 0 20
2019 Compliance, inspection and enforcement 31 19 24 23 3 0 0 45
2019 Communications or public affairs 39 26 19 5 7 0 4 45
2019 Access to information and privacy 40 8 28 24 0 0 0 10
2019 Security 22 24 24 15 14 1 1 195
2019 Science and technology 26 20 28 19 6 1 0 115
2019 Administration and operations 29 31 20 15 4 0 1 85
2019 Human resources 13 14 25 17 30 0 1 100
2019 Financial management 20 35 26 12 7 0 0 60
2019 Procurement 21 20 25 23 10 0 0 20
2019 Information management 19 24 13 18 22 0 2 30
2019 Information technology 18 28 23 18 13 0 0 515
2019 Data sciences 38 27 9 17 9 0 0 40
2019 Policy 36 21 24 10 9 0 0 95
2019 Project management 15 26 22 19 15 2 1 50
2019 Other services to the public 11 45 15 18 11 0 0 25
2019 None of the above 18 32 26 12 10 0 2 165

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 67 16 0 0 0 0 17 81 19 15
2024 Intelligence analysts 59 20 7 5 3 0 5 62 38 185
2024 Compliance, inspection and enforcement 74 11 6 4 0 0 5 78 22 30
2024 Communications or public affairs 49 31 13 4 1 0 2 49 51 55
2024 Access to information and privacy 61 32 0 0 7 0 0 61 39 10
2024 Security 61 19 8 4 4 1 3 63 37 115
2024 Science and technology 68 21 4 2 2 0 2 70 30 95
2024 Administration and operations 50 23 13 5 4 0 4 52 48 90
2024 Human resources 53 26 5 4 6 0 5 55 45 110
2024 Financial management 56 20 13 5 6 0 0 56 44 50
2024 Procurement 56 27 8 0 0 0 9 61 39 20
2024 Real property 52 16 25 0 8 0 0 52 48 10
2024 Material management 58 4 30 4 0 4 0 61 39 20
2024 Information management 72 9 11 0 3 0 5 76 24 35
2024 Information technology 61 20 9 3 3 0 3 63 37 540
2024 Evaluation 90 10 0 0 0 0 0 90 10 10
2024 Data sciences 80 13 3 4 0 0 0 80 20 40
2024 Policy 51 25 12 5 7 0 1 51 49 80
2024 Project management 66 21 6 4 1 0 3 68 32 55
2024 Other services to the public 73 16 0 3 0 4 3 79 21 25
2024 None of the above 62 18 10 2 1 1 7 68 32 125
2022 Client contact centre 87 6 0 0 7 0 0 15
2022 Compliance, inspection and enforcement 72 13 15 0 0 0 0 30
2022 Communications or public affairs 52 29 11 2 2 0 3 40
2022 Security 61 20 7 4 3 0 5 190
2022 Science and technology 69 24 1 2 2 0 1 80
2022 Administration and operations 61 11 14 3 5 0 5 60
2022 Human resources 49 21 13 4 7 0 6 85
2022 Financial management 33 26 17 4 7 0 13 45
2022 Procurement 41 44 5 5 0 0 5 20
2022 Real property 54 17 10 0 10 0 9 10
2022 Information management 46 20 6 9 0 0 20 30
2022 Information technology 62 21 7 5 2 1 3 475
2022 Data sciences 64 21 14 0 0 0 2 50
2022 Policy 46 24 15 6 6 0 3 75
2022 Project management 59 23 10 4 0 0 4 50
2022 Other services to the public 45 28 10 0 12 0 5 20
2022 None of the above 48 26 14 5 2 0 5 130
2020 Client contact centre 65 18 8 10 0 0 0 20
2020 Compliance, inspection and enforcement 65 15 2 15 4 0 0 30
2020 Communications or public affairs 45 25 18 9 0 0 2 45
2020 Security 67 19 7 3 4 0 1 150
2020 Science and technology 62 22 8 6 0 1 2 95
2020 Administration and operations 59 17 17 2 1 1 3 80
2020 Human resources 49 31 10 5 2 1 1 90
2020 Financial management 41 35 18 4 2 0 0 50
2020 Procurement 45 35 10 0 5 0 5 20
2020 Real property 35 17 17 5 26 0 0 10
2020 Information management 77 16 6 0 0 0 0 30
2020 Information technology 56 22 11 6 2 0 2 510
2020 Evaluation 64 27 9 0 0 0 0 10
2020 Data sciences 64 25 7 0 5 0 0 45
2020 Policy 53 16 16 8 8 0 0 70
2020 Project management 44 33 15 6 2 0 0 50
2020 Other services to the public 50 23 5 14 0 0 9 20
2020 None of the above 62 17 10 3 3 0 5 190
2019 Client contact centre 49 29 0 0 4 0 18 20
2019 Compliance, inspection and enforcement 71 17 9 1 0 0 2 40
2019 Communications or public affairs 76 14 2 4 0 0 4 45
2019 Access to information and privacy 64 28 0 8 0 0 0 10
2019 Security 61 23 7 3 1 1 5 195
2019 Science and technology 68 22 4 3 1 1 1 115
2019 Administration and operations 64 20 11 1 0 0 3 85
2019 Human resources 48 25 9 8 4 1 5 100
2019 Financial management 71 18 8 2 2 0 0 60
2019 Procurement 51 28 10 5 0 0 5 20
2019 Information management 63 13 7 10 4 0 2 30
2019 Information technology 60 25 10 2 2 0 2 520
2019 Data sciences 69 25 2 0 0 0 4 40
2019 Policy 55 27 10 6 3 0 0 95
2019 Project management 44 28 14 9 2 2 2 50
2019 Other services to the public 74 22 4 0 0 0 0 25
2019 None of the above 65 14 7 4 3 0 6 165

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 56 0 21 11 6 0 6 59 41 15
2024 Intelligence analysts 37 29 16 10 7 0 1 37 63 185
2024 Compliance, inspection and enforcement 42 31 19 0 2 3 3 45 55 30
2024 Communications or public affairs 37 38 10 11 4 0 0 37 63 55
2024 Access to information and privacy 37 25 30 0 7 0 0 37 63 10
2024 Security 39 27 22 5 6 0 1 39 61 115
2024 Science and technology 46 31 14 4 5 0 0 46 54 95
2024 Administration and operations 33 35 15 8 9 0 0 33 67 90
2024 Human resources 36 29 17 11 7 0 1 36 64 110
2024 Financial management 34 37 17 3 9 0 0 34 66 50
2024 Procurement 34 50 15 0 0 0 0 34 66 20
2024 Real property 28 32 23 17 0 0 0 28 72 10
2024 Material management 41 28 17 8 6 0 0 41 59 20
2024 Information management 40 31 21 5 4 0 0 40 60 35
2024 Information technology 36 30 19 8 8 0 0 36 64 540
2024 Evaluation 69 21 0 10 0 0 0 69 31 10
2024 Data sciences 46 30 13 9 2 0 0 46 54 40
2024 Policy 38 28 12 13 9 0 0 38 62 80
2024 Project management 41 28 15 7 9 0 0 41 59 50
2024 Other services to the public 46 32 10 5 7 0 0 46 54 25
2024 None of the above 39 28 17 8 8 0 1 39 61 125
2022 Client contact centre 67 20 13 0 0 0 0 15
2022 Compliance, inspection and enforcement 47 20 18 12 3 0 0 30
2022 Communications or public affairs 36 32 20 7 6 0 0 40
2022 Security 44 22 16 6 11 0 2 190
2022 Science and technology 35 47 12 4 2 0 0 80
2022 Administration and operations 33 31 19 11 6 0 0 60
2022 Human resources 44 24 13 12 6 0 0 85
2022 Financial management 35 35 17 4 9 0 0 45
2022 Procurement 21 42 18 5 14 0 0 20
2022 Real property 48 17 17 18 0 0 0 10
2022 Information management 43 30 14 3 7 0 3 30
2022 Information technology 46 27 14 6 6 0 1 475
2022 Data sciences 46 26 23 3 2 0 0 50
2022 Policy 34 29 15 12 10 0 0 75
2022 Project management 41 26 14 8 11 0 0 50
2022 Other services to the public 26 35 16 10 12 0 0 20
2022 None of the above 32 32 16 9 10 0 1 130
2020 Client contact centre 26 19 21 29 5 0 0 20
2020 Compliance, inspection and enforcement 29 22 22 17 11 0 0 30
2020 Communications or public affairs 26 34 20 16 4 0 0 45
2020 Security 46 25 16 10 3 0 1 150
2020 Science and technology 29 33 19 10 8 1 0 95
2020 Administration and operations 42 36 16 7 0 0 0 80
2020 Human resources 37 24 24 10 5 0 0 90
2020 Financial management 30 36 18 6 8 0 2 50
2020 Procurement 25 40 35 0 0 0 0 20
2020 Real property 17 35 17 14 17 0 0 10
2020 Information management 45 26 19 6 3 0 0 30
2020 Information technology 37 27 17 11 8 0 0 510
2020 Evaluation 45 27 27 0 0 0 0 10
2020 Data sciences 27 43 18 5 7 0 0 45
2020 Policy 38 17 20 13 12 0 0 70
2020 Project management 29 27 33 6 6 0 0 50
2020 Other services to the public 36 23 18 18 5 0 0 20
2020 None of the above 43 25 17 6 8 0 1 190
2019 Client contact centre 41 28 26 4 0 0 0 20
2019 Compliance, inspection and enforcement 41 29 21 2 7 0 0 45
2019 Communications or public affairs 42 39 5 5 9 0 0 45
2019 Access to information and privacy 44 34 7 7 7 0 0 10
2019 Security 51 24 14 6 4 0 1 195
2019 Science and technology 46 32 12 8 2 1 0 115
2019 Administration and operations 46 27 14 9 3 0 0 90
2019 Human resources 40 24 18 6 8 1 2 105
2019 Financial management 38 33 23 5 0 0 0 60
2019 Procurement 36 44 5 10 5 0 0 20
2019 Information management 34 30 15 11 7 0 2 30
2019 Information technology 47 31 13 6 3 0 0 515
2019 Data sciences 49 31 11 6 2 0 0 40
2019 Policy 50 29 7 11 3 0 0 90
2019 Project management 29 34 16 13 4 4 0 50
2019 Other services to the public 52 22 19 7 0 0 0 25
2019 None of the above 50 24 15 8 3 0 0 165

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 17 13 11 0 0 6 57 43 15
2024 Intelligence analysts 35 33 15 8 6 1 1 36 64 185
2024 Compliance, inspection and enforcement 55 23 15 4 0 0 3 57 43 30
2024 Communications or public affairs 26 39 17 10 6 2 0 26 74 55
2024 Access to information and privacy 61 23 0 9 7 0 0 61 39 10
2024 Security 41 34 9 11 6 0 0 41 59 115
2024 Science and technology 43 28 18 3 7 0 0 43 57 95
2024 Administration and operations 34 41 17 3 3 0 1 34 66 90
2024 Human resources 34 33 17 13 4 0 0 34 66 110
2024 Financial management 37 34 15 7 6 0 2 38 62 50
2024 Procurement 51 40 4 0 5 0 0 51 49 20
2024 Real property 42 16 25 0 18 0 0 42 58 10
2024 Material management 50 19 21 4 0 0 6 53 47 20
2024 Information management 46 21 18 13 0 0 3 47 53 35
2024 Information technology 39 32 19 6 5 0 0 39 61 540
2024 Evaluation 64 36 0 0 0 0 0 64 36 10
2024 Data sciences 34 46 17 0 3 0 0 34 66 40
2024 Policy 34 35 9 10 11 0 1 34 66 80
2024 Project management 39 29 15 11 6 0 0 39 61 55
2024 Other services to the public 40 43 6 8 3 0 0 40 60 25
2024 None of the above 37 28 15 8 9 1 2 38 62 125
2022 Client contact centre 65 7 15 7 7 0 0 15
2022 Compliance, inspection and enforcement 41 49 6 3 0 0 0 30
2022 Communications or public affairs 42 35 7 13 2 0 0 40
2022 Security 42 30 18 4 5 0 1 195
2022 Science and technology 35 35 20 8 1 0 0 80
2022 Administration and operations 55 31 9 0 5 0 0 60
2022 Human resources 33 26 24 2 14 1 0 85
2022 Financial management 38 33 14 9 7 0 0 45
2022 Procurement 49 29 11 5 5 0 0 20
2022 Real property 34 29 0 17 10 0 9 10
2022 Information management 32 40 15 7 7 0 0 30
2022 Information technology 43 32 14 5 4 1 1 475
2022 Data sciences 47 40 13 0 0 0 0 50
2022 Policy 40 33 11 11 6 0 0 75
2022 Project management 40 27 23 6 2 0 3 50
2022 Other services to the public 39 17 33 11 0 0 0 20
2022 None of the above 41 31 16 5 6 1 1 130
2020 Client contact centre 45 23 13 15 5 0 0 20
2020 Compliance, inspection and enforcement 36 29 13 7 15 0 0 30
2020 Communications or public affairs 40 34 21 2 2 0 0 45
2020 Security 38 37 13 8 3 0 1 150
2020 Science and technology 33 35 17 8 6 1 0 95
2020 Administration and operations 55 32 8 3 1 1 0 80
2020 Human resources 40 25 23 10 2 0 0 90
2020 Financial management 30 48 8 14 0 0 0 50
2020 Procurement 45 30 20 5 0 0 0 20
2020 Real property 43 35 14 0 9 0 0 10
2020 Information management 39 26 23 6 6 0 0 30
2020 Information technology 40 34 15 7 4 0 0 510
2020 Evaluation 45 27 27 0 0 0 0 10
2020 Data sciences 43 32 14 9 2 0 0 45
2020 Policy 42 32 17 6 3 0 0 70
2020 Project management 31 33 24 8 4 0 0 50
2020 Other services to the public 23 27 27 9 14 0 0 20
2020 None of the above 34 30 22 9 4 1 1 190
2019 Client contact centre 37 41 22 0 0 0 0 20
2019 Compliance, inspection and enforcement 34 31 17 8 10 0 0 45
2019 Communications or public affairs 45 32 12 9 2 0 0 45
2019 Access to information and privacy 44 41 7 7 0 0 0 10
2019 Security 35 31 16 12 5 0 1 195
2019 Science and technology 34 38 20 2 5 1 0 115
2019 Administration and operations 50 37 11 1 2 0 0 90
2019 Human resources 20 37 26 9 9 0 0 105
2019 Financial management 36 32 25 7 0 0 0 60
2019 Procurement 49 31 15 5 0 0 0 20
2019 Information management 42 23 19 6 4 0 6 30
2019 Information technology 39 35 17 6 3 0 0 520
2019 Data sciences 54 30 14 0 0 1 0 40
2019 Policy 36 40 17 4 3 0 0 95
2019 Project management 37 26 26 7 4 2 0 45
2019 Other services to the public 41 33 22 4 0 0 0 25
2019 None of the above 34 34 18 7 5 1 1 165

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 28 0 16 6 0 6 46 54 15
2024 Intelligence analysts 24 31 24 10 9 1 1 25 75 185
2024 Compliance, inspection and enforcement 34 38 18 4 4 0 3 35 65 30
2024 Communications or public affairs 27 36 13 13 12 0 0 27 73 55
2024 Access to information and privacy 16 52 25 0 7 0 0 16 84 10
2024 Security 29 34 20 8 9 0 0 29 71 115
2024 Science and technology 27 39 20 7 8 0 0 27 73 95
2024 Administration and operations 30 33 23 11 3 0 0 30 70 90
2024 Human resources 27 28 21 13 10 0 1 27 73 110
2024 Financial management 42 31 16 5 6 0 0 42 58 50
2024 Procurement 46 22 28 4 0 0 0 46 54 20
2024 Real property 18 16 35 16 16 0 0 18 82 10
2024 Material management 36 25 23 11 0 0 6 38 62 20
2024 Information management 31 38 14 17 0 0 0 31 69 35
2024 Information technology 25 33 23 10 9 0 1 25 75 540
2024 Evaluation 54 46 0 0 0 0 0 54 46 10
2024 Data sciences 29 29 28 6 8 0 0 29 71 40
2024 Policy 16 38 27 9 9 0 0 16 84 80
2024 Project management 31 40 8 9 12 0 0 31 69 55
2024 Other services to the public 31 27 24 9 4 4 0 32 68 25
2024 None of the above 23 31 22 11 13 0 1 23 77 125
2022 Client contact centre 48 25 14 6 7 0 0 15
2022 Compliance, inspection and enforcement 41 33 23 0 3 0 0 30
2022 Communications or public affairs 32 49 14 2 2 0 0 40
2022 Security 27 30 25 11 6 0 2 195
2022 Science and technology 32 33 21 12 3 0 0 80
2022 Administration and operations 23 54 10 9 3 0 0 55
2022 Human resources 22 24 24 16 15 0 0 85
2022 Financial management 18 43 11 15 11 0 2 45
2022 Procurement 27 32 25 11 5 0 0 20
2022 Real property 29 26 0 26 18 0 0 10
2022 Information management 21 30 20 16 9 0 3 30
2022 Information technology 26 36 22 9 5 1 0 475
2022 Data sciences 23 54 18 6 0 0 0 50
2022 Policy 22 39 19 10 9 0 0 75
2022 Project management 16 40 22 16 7 0 0 50
2022 Other services to the public 22 32 33 13 0 0 0 20
2022 None of the above 16 42 18 16 8 0 1 130
2020 Client contact centre 28 15 33 10 15 0 0 20
2020 Compliance, inspection and enforcement 29 25 24 15 7 0 0 30
2020 Communications or public affairs 37 38 16 7 2 0 0 45
2020 Security 37 32 18 10 2 0 1 150
2020 Science and technology 31 35 17 10 6 1 0 95
2020 Administration and operations 41 38 15 2 3 1 0 80
2020 Human resources 26 29 25 14 6 0 0 90
2020 Financial management 16 42 18 20 4 0 0 50
2020 Procurement 25 45 15 15 0 0 0 20
2020 Real property 35 26 31 0 9 0 0 10
2020 Information management 29 42 23 3 3 0 0 30
2020 Information technology 31 36 18 10 5 0 0 510
2020 Evaluation 64 9 18 0 9 0 0 10
2020 Data sciences 32 34 16 16 2 0 0 45
2020 Policy 31 23 29 11 6 0 0 70
2020 Project management 20 39 22 16 2 0 0 50
2020 Other services to the public 27 23 27 9 14 0 0 20
2020 None of the above 32 27 21 13 5 1 2 190
2019 Client contact centre 20 24 52 4 0 0 0 20
2019 Compliance, inspection and enforcement 31 21 33 10 6 0 0 45
2019 Communications or public affairs 59 22 13 5 1 0 0 45
2019 Access to information and privacy 37 26 29 7 0 0 0 10
2019 Security 26 30 26 12 6 0 1 195
2019 Science and technology 27 42 18 8 4 1 0 115
2019 Administration and operations 41 39 14 3 3 0 0 90
2019 Human resources 14 38 21 19 7 0 1 105
2019 Financial management 29 37 18 14 2 0 0 60
2019 Procurement 36 34 20 10 0 0 0 20
2019 Information management 24 35 21 7 6 0 6 30
2019 Information technology 24 40 22 10 5 0 0 520
2019 Data sciences 35 44 10 6 4 0 0 40
2019 Policy 30 39 16 12 4 0 0 95
2019 Project management 19 30 28 19 0 4 0 50
2019 Other services to the public 33 26 33 7 0 0 0 25
2019 None of the above 19 42 25 5 8 0 1 165

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 18 12 6 14 0 6 47 53 15
2024 Intelligence analysts 28 34 18 10 10 0 1 28 72 185
2024 Compliance, inspection and enforcement 39 43 8 7 0 0 3 41 59 30
2024 Communications or public affairs 34 30 16 9 10 0 2 34 66 55
2024 Access to information and privacy 27 57 7 0 9 0 0 27 73 10
2024 Security 39 31 13 9 8 0 0 39 61 115
2024 Science and technology 30 39 13 13 6 0 0 30 70 95
2024 Administration and operations 35 29 20 11 4 0 1 35 65 90
2024 Human resources 31 30 20 11 7 0 1 31 69 110
2024 Financial management 34 36 22 4 4 0 0 34 66 50
2024 Procurement 63 20 9 4 0 0 5 66 34 20
2024 Real property 34 9 24 16 18 0 0 34 66 10
2024 Material management 52 33 11 4 0 0 0 52 48 20
2024 Information management 36 30 19 9 3 2 0 37 63 35
2024 Information technology 35 32 17 7 9 0 0 35 65 540
2024 Evaluation 17 62 12 9 0 0 0 17 83 10
2024 Data sciences 35 21 20 14 10 0 0 35 65 40
2024 Policy 20 38 16 15 9 0 1 21 79 80
2024 Project management 36 23 19 7 15 0 0 36 64 55
2024 Other services to the public 24 40 25 8 3 0 0 24 76 25
2024 None of the above 31 32 14 7 16 0 1 31 69 125
2022 Client contact centre 48 9 24 0 20 0 0 15
2022 Compliance, inspection and enforcement 41 27 19 9 3 0 0 30
2022 Communications or public affairs 43 32 14 7 2 0 3 40
2022 Security 31 30 21 11 6 0 2 195
2022 Science and technology 38 33 16 8 5 0 0 80
2022 Administration and operations 34 41 10 7 8 0 0 60
2022 Human resources 30 27 19 10 14 0 0 80
2022 Financial management 25 42 16 4 13 0 0 45
2022 Procurement 39 34 5 17 5 0 0 20
2022 Real property 36 11 18 16 18 0 0 10
2022 Information management 27 39 14 6 10 0 3 30
2022 Information technology 38 30 19 7 6 0 1 475
2022 Data sciences 38 34 17 9 2 0 0 50
2022 Policy 32 32 16 11 9 0 0 75
2022 Project management 31 24 18 12 16 0 0 50
2022 Other services to the public 23 34 21 21 0 0 0 20
2022 None of the above 24 38 18 9 11 0 0 130
2020 Client contact centre 48 15 18 5 15 0 0 20
2020 Compliance, inspection and enforcement 29 18 42 7 4 0 0 30
2020 Communications or public affairs 37 38 16 2 7 0 0 45
2020 Security 41 31 18 7 2 0 0 150
2020 Science and technology 30 31 17 14 6 1 0 95
2020 Administration and operations 47 37 12 2 3 0 0 80
2020 Human resources 25 37 26 11 1 0 0 90
2020 Financial management 18 32 26 18 6 0 0 50
2020 Procurement 40 20 20 15 0 0 5 20
2020 Real property 43 26 22 0 9 0 0 10
2020 Information management 42 29 16 10 3 0 0 30
2020 Information technology 37 31 18 8 5 0 1 510
2020 Evaluation 64 9 18 9 0 0 0 10
2020 Data sciences 34 36 14 11 2 2 0 45
2020 Policy 31 25 20 19 6 0 0 70
2020 Project management 18 41 18 14 8 0 0 50
2020 Other services to the public 23 23 32 5 14 0 5 20
2020 None of the above 34 27 15 16 8 1 1 190
2019 Client contact centre 27 21 43 9 0 0 0 20
2019 Compliance, inspection and enforcement 47 14 21 8 10 0 0 45
2019 Communications or public affairs 39 25 21 12 3 0 0 45
2019 Access to information and privacy 44 34 15 0 7 0 0 10
2019 Security 30 29 21 12 9 0 0 190
2019 Science and technology 27 36 25 7 5 1 0 115
2019 Administration and operations 43 31 16 8 3 0 0 90
2019 Human resources 21 35 20 15 9 0 0 105
2019 Financial management 25 34 21 17 3 0 0 60
2019 Procurement 54 25 15 5 0 0 0 20
2019 Information management 29 36 10 13 6 0 6 30
2019 Information technology 31 34 20 11 4 0 0 520
2019 Data sciences 26 46 17 4 7 0 0 40
2019 Policy 37 27 23 10 4 0 0 95
2019 Project management 21 44 16 15 4 0 0 50
2019 Other services to the public 37 26 26 4 7 0 0 25
2019 None of the above 33 29 20 9 8 0 1 165

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 29 0 15 6 0 6 46 54 15
2024 Intelligence analysts 50 25 11 6 7 0 1 50 50 185
2024 Compliance, inspection and enforcement 61 23 0 3 10 0 3 63 37 30
2024 Communications or public affairs 57 20 12 10 2 0 0 57 43 55
2024 Access to information and privacy 60 16 7 0 9 9 0 65 35 10
2024 Security 52 23 8 8 8 0 0 52 48 115
2024 Science and technology 55 27 9 6 3 0 0 55 45 95
2024 Administration and operations 62 12 15 8 2 0 0 62 38 90
2024 Human resources 53 26 5 8 8 0 0 53 47 110
2024 Financial management 47 25 14 4 6 2 2 48 52 50
2024 Procurement 67 24 0 9 0 0 0 67 33 20
2024 Real property 26 24 33 9 8 0 0 26 74 10
2024 Material management 40 33 17 10 0 0 0 40 60 20
2024 Information management 63 20 8 2 6 0 0 63 37 35
2024 Information technology 49 27 14 4 5 0 0 49 51 540
2024 Evaluation 82 18 0 0 0 0 0 82 18 10
2024 Data sciences 55 23 7 10 5 0 0 55 45 40
2024 Policy 60 16 10 5 9 0 0 60 40 80
2024 Project management 59 14 18 8 2 0 0 59 41 55
2024 Other services to the public 62 7 20 0 6 4 0 65 35 25
2024 None of the above 49 22 13 9 5 0 1 50 50 125
2022 Client contact centre 66 12 7 9 7 0 0 15
2022 Compliance, inspection and enforcement 70 13 4 6 7 0 0 30
2022 Communications or public affairs 52 27 13 6 2 0 0 40
2022 Security 48 27 12 7 5 1 0 190
2022 Science and technology 59 24 10 5 3 0 0 80
2022 Administration and operations 69 14 12 2 3 0 0 60
2022 Human resources 43 26 13 8 8 1 1 85
2022 Financial management 32 42 11 4 5 0 6 45
2022 Procurement 52 30 12 0 5 0 0 20
2022 Real property 47 16 10 10 8 0 9 10
2022 Information management 51 22 14 7 4 0 3 30
2022 Information technology 54 22 13 6 4 0 1 470
2022 Data sciences 52 26 12 7 2 0 0 50
2022 Policy 48 27 9 11 4 0 0 75
2022 Project management 51 26 8 4 7 2 3 50
2022 Other services to the public 60 12 21 7 0 0 0 20
2022 None of the above 45 33 10 7 4 0 0 130
2020 Client contact centre 50 40 5 5 0 0 0 20
2020 Compliance, inspection and enforcement 45 32 15 4 4 0 0 25
2020 Communications or public affairs 55 29 13 0 2 0 0 45
2020 Security 59 19 13 5 3 0 0 150
2020 Science and technology 40 26 17 11 4 1 0 90
2020 Administration and operations 54 35 4 7 0 0 0 80
2020 Human resources 49 28 12 9 2 0 0 90
2020 Financial management 38 32 18 8 4 0 0 50
2020 Procurement 50 15 10 20 0 0 5 20
2020 Real property 69 22 0 0 9 0 0 10
2020 Information management 40 43 13 0 3 0 0 30
2020 Information technology 55 23 11 5 5 0 0 510
2020 Evaluation 80 0 20 0 0 0 0 10
2020 Data sciences 48 25 11 16 0 0 0 45
2020 Policy 56 23 15 4 1 0 0 70
2020 Project management 45 31 10 12 2 0 0 50
2020 Other services to the public 41 23 14 5 18 0 0 20
2020 None of the above 45 28 16 6 4 1 1 190
2019 Client contact centre 44 21 26 4 0 0 4 20
2019 Compliance, inspection and enforcement 54 18 10 8 8 2 0 45
2019 Communications or public affairs 57 16 10 13 4 0 0 45
2019 Access to information and privacy 63 22 0 7 7 0 0 10
2019 Security 48 26 10 6 10 0 0 195
2019 Science and technology 55 23 10 8 2 1 0 110
2019 Administration and operations 55 26 11 4 3 0 1 85
2019 Human resources 39 29 14 7 10 0 1 100
2019 Financial management 52 30 11 7 0 0 0 60
2019 Procurement 61 25 3 5 5 0 0 20
2019 Information management 28 37 11 11 10 0 4 30
2019 Information technology 51 25 13 7 3 0 0 520
2019 Data sciences 52 34 10 2 2 0 0 40
2019 Policy 59 24 7 7 3 0 0 95
2019 Project management 46 33 8 11 0 2 0 50
2019 Other services to the public 56 33 7 4 0 0 0 25
2019 None of the above 42 27 13 11 5 0 2 165

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 22 12 6 5 0 6 52 48 15
2024 Intelligence analysts 58 20 10 3 6 0 1 59 41 185
2024 Compliance, inspection and enforcement 74 21 0 0 2 0 3 76 24 30
2024 Communications or public affairs 55 29 12 2 2 0 0 55 45 55
2024 Access to information and privacy 61 23 0 7 9 0 0 61 39 10
2024 Security 58 27 5 6 3 0 1 58 42 115
2024 Science and technology 61 24 10 1 4 0 0 61 39 95
2024 Administration and operations 52 25 14 6 2 0 1 52 48 90
2024 Human resources 57 20 11 6 4 1 1 58 42 110
2024 Financial management 54 29 12 0 4 0 0 54 46 50
2024 Procurement 66 25 0 4 0 5 0 70 30 20
2024 Real property 57 18 25 0 0 0 0 57 43 10
2024 Material management 46 33 17 4 0 0 0 46 54 20
2024 Information management 61 25 8 0 3 2 0 63 37 35
2024 Information technology 61 20 10 4 4 0 1 62 38 540
2024 Evaluation 81 10 0 0 10 0 0 81 19 10
2024 Data sciences 64 22 7 0 7 0 0 64 36 40
2024 Policy 58 20 11 4 5 0 1 59 41 80
2024 Project management 57 24 11 5 2 0 2 58 42 55
2024 Other services to the public 46 19 12 15 5 0 3 47 53 25
2024 None of the above 52 18 17 7 5 0 1 52 48 125
2022 Client contact centre 71 22 6 0 0 0 0 15
2022 Compliance, inspection and enforcement 48 45 7 0 0 0 0 30
2022 Communications or public affairs 56 28 11 4 0 0 0 40
2022 Security 53 24 11 5 5 0 1 195
2022 Science and technology 57 31 5 5 3 0 0 80
2022 Administration and operations 63 25 8 0 3 0 0 60
2022 Human resources 51 26 4 7 9 0 3 85
2022 Financial management 39 39 12 4 5 0 2 45
2022 Procurement 68 28 0 0 0 0 5 20
2022 Real property 35 17 21 10 8 0 9 10
2022 Information management 52 36 6 3 0 0 4 30
2022 Information technology 55 25 12 3 3 0 1 475
2022 Data sciences 45 37 12 4 2 0 0 50
2022 Policy 52 30 7 7 3 0 1 75
2022 Project management 46 33 11 3 4 0 3 50
2022 Other services to the public 48 34 12 6 0 0 0 20
2022 None of the above 50 28 11 5 4 1 1 130
2020 Client contact centre 25 35 10 25 5 0 0 20
2020 Compliance, inspection and enforcement 25 36 17 11 11 0 0 30
2020 Communications or public affairs 25 33 27 9 7 0 0 45
2020 Security 35 41 16 5 2 0 1 150
2020 Science and technology 24 29 28 14 4 1 0 95
2020 Administration and operations 29 38 24 8 3 0 0 80
2020 Human resources 27 29 22 12 10 0 0 90
2020 Financial management 26 38 22 12 2 0 0 50
2020 Procurement 45 30 15 5 5 0 0 20
2020 Real property 17 61 14 0 9 0 0 10
2020 Information management 35 42 10 10 3 0 0 30
2020 Information technology 29 31 23 12 6 0 0 510
2020 Evaluation 18 64 9 9 0 0 0 10
2020 Data sciences 14 41 30 14 2 0 0 45
2020 Policy 29 31 23 8 10 0 0 70
2020 Project management 24 29 20 18 8 0 0 50
2020 Other services to the public 27 41 14 9 9 0 0 20
2020 None of the above 29 30 22 10 9 0 1 190

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 61 22 5 6 0 0 6 64 36 15
2024 Intelligence analysts 37 29 16 11 6 0 1 37 63 185
2024 Compliance, inspection and enforcement 47 22 7 16 5 0 3 48 52 30
2024 Communications or public affairs 32 43 16 7 3 0 0 32 68 55
2024 Access to information and privacy 42 32 10 0 16 0 0 42 58 10
2024 Security 39 32 20 3 5 0 1 39 61 115
2024 Science and technology 47 21 25 6 2 0 0 47 53 95
2024 Administration and operations 35 30 22 8 3 0 2 36 64 90
2024 Human resources 43 26 17 7 7 0 0 43 57 110
2024 Financial management 49 22 17 5 7 0 0 49 51 50
2024 Procurement 61 9 25 4 0 0 0 61 39 20
2024 Real property 34 17 32 10 8 0 0 34 66 10
2024 Material management 47 21 22 11 0 0 0 47 53 20
2024 Information management 50 34 15 0 0 0 0 50 50 35
2024 Information technology 39 30 18 6 5 0 1 40 60 540
2024 Evaluation 66 25 8 0 0 0 0 66 34 10
2024 Data sciences 55 15 21 9 0 0 0 55 45 40
2024 Policy 42 25 17 12 4 0 0 42 58 80
2024 Project management 43 29 14 7 8 0 0 43 57 55
2024 Other services to the public 44 29 11 4 9 0 3 45 55 25
2024 None of the above 48 22 14 7 8 0 2 49 51 125
2022 Client contact centre 63 28 0 9 0 0 0 15
2022 Compliance, inspection and enforcement 46 24 15 8 6 0 0 30
2022 Communications or public affairs 45 38 12 2 2 0 0 40
2022 Security 39 29 21 3 6 0 1 190
2022 Science and technology 43 34 18 4 1 0 0 80
2022 Administration and operations 36 31 18 5 10 0 0 60
2022 Human resources 31 33 21 11 3 0 2 85
2022 Financial management 22 43 27 5 3 0 0 40
2022 Procurement 25 34 19 17 5 0 0 20
2022 Real property 36 18 30 8 0 0 9 10
2022 Information management 43 35 6 10 7 0 0 30
2022 Information technology 39 29 19 8 4 0 1 475
2022 Data sciences 45 30 18 5 2 0 0 50
2022 Policy 36 35 16 9 3 0 2 75
2022 Project management 41 25 17 11 4 0 2 50
2022 Other services to the public 26 45 12 12 5 0 0 20
2022 None of the above 32 31 21 7 8 0 1 130
2020 Client contact centre 40 11 30 15 5 0 0 20
2020 Compliance, inspection and enforcement 40 33 17 4 7 0 0 30
2020 Communications or public affairs 34 36 15 13 2 0 0 45
2020 Security 42 32 17 6 2 0 1 150
2020 Science and technology 40 33 15 9 2 1 0 95
2020 Administration and operations 38 33 23 4 3 0 0 80
2020 Human resources 29 30 24 15 2 0 0 90
2020 Financial management 28 38 20 14 0 0 0 50
2020 Procurement 25 30 40 5 0 0 0 20
2020 Real property 35 9 39 0 17 0 0 10
2020 Information management 55 29 6 6 3 0 0 30
2020 Information technology 33 37 16 9 4 0 1 510
2020 Evaluation 27 73 0 0 0 0 0 10
2020 Data sciences 36 30 23 11 0 0 0 45
2020 Policy 36 28 24 7 4 0 1 70
2020 Project management 33 33 22 10 2 0 0 50
2020 Other services to the public 41 27 23 9 0 0 0 20
2020 None of the above 41 34 14 7 4 0 1 190
2019 Client contact centre 17 33 17 24 4 4 0 20
2019 Compliance, inspection and enforcement 44 34 15 5 0 0 2 40
2019 Communications or public affairs 62 19 16 4 0 0 0 45
2019 Access to information and privacy 44 29 26 0 0 0 0 10
2019 Security 42 30 12 11 4 0 1 190
2019 Science and technology 37 39 13 10 1 1 0 115
2019 Administration and operations 49 33 15 2 1 0 0 90
2019 Human resources 32 39 14 11 3 0 1 100
2019 Financial management 43 42 12 3 0 0 0 60
2019 Procurement 39 41 10 10 0 0 0 20
2019 Information management 56 17 17 4 0 0 6 30
2019 Information technology 36 32 22 9 1 0 0 515
2019 Data sciences 30 44 17 7 2 0 0 40
2019 Policy 44 30 18 4 4 0 0 95
2019 Project management 34 31 19 12 4 0 0 50
2019 Other services to the public 44 41 7 4 4 0 0 25
2019 None of the above 34 31 18 10 6 0 1 165

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 65 0 12 0 11 0 12 74 26 15
2024 Intelligence analysts 62 19 10 2 6 0 1 63 37 180
2024 Compliance, inspection and enforcement 70 18 3 0 6 0 3 72 28 30
2024 Communications or public affairs 47 22 13 12 3 0 3 48 52 55
2024 Access to information and privacy 49 35 7 10 0 0 0 49 51 10
2024 Security 58 20 8 7 7 0 0 58 42 115
2024 Science and technology 48 18 10 10 14 0 0 48 52 95
2024 Administration and operations 54 16 16 8 4 0 2 55 45 90
2024 Human resources 35 15 25 9 16 0 0 35 65 110
2024 Financial management 58 23 6 5 7 0 0 58 42 50
2024 Procurement 64 16 6 5 0 0 9 71 29 20
2024 Real property 75 17 8 0 0 0 0 75 25 10
2024 Material management 57 10 23 10 0 0 0 57 43 20
2024 Information management 57 15 8 10 11 0 0 57 43 35
2024 Information technology 50 19 13 8 9 0 1 51 49 540
2024 Evaluation 64 36 0 0 0 0 0 64 36 10
2024 Data sciences 55 13 13 8 10 0 0 55 45 40
2024 Policy 57 16 16 7 2 0 1 58 42 80
2024 Project management 60 19 9 5 8 0 0 60 40 55
2024 Other services to the public 55 19 4 7 15 0 0 55 45 25
2024 None of the above 52 14 18 8 6 0 2 53 47 125
2022 Client contact centre 94 0 0 0 6 0 0 15
2022 Compliance, inspection and enforcement 46 17 21 10 6 0 0 30
2022 Communications or public affairs 71 16 8 0 5 0 0 40
2022 Security 58 21 11 4 2 0 4 195
2022 Science and technology 60 22 6 8 4 0 0 80
2022 Administration and operations 72 17 10 0 2 0 0 60
2022 Human resources 67 17 11 0 3 0 1 80
2022 Financial management 41 33 9 4 5 0 8 45
2022 Procurement 69 14 5 6 4 0 0 20
2022 Real property 73 10 0 16 0 0 0 10
2022 Information management 55 24 6 9 4 0 3 30
2022 Information technology 56 24 10 3 5 0 1 475
2022 Data sciences 53 25 18 4 0 0 0 50
2022 Policy 54 26 6 9 3 0 2 75
2022 Project management 70 19 8 0 0 0 3 45
2022 Other services to the public 49 28 12 5 5 0 0 20
2022 None of the above 54 24 9 3 7 0 3 130
2020 Client contact centre 55 25 15 5 0 0 0 20
2020 Compliance, inspection and enforcement 44 18 27 11 0 0 0 30
2020 Communications or public affairs 54 27 7 2 7 0 2 45
2020 Security 55 30 11 2 2 0 1 150
2020 Science and technology 45 21 22 8 4 1 0 90
2020 Administration and operations 58 24 12 3 4 0 0 80
2020 Human resources 45 22 22 1 8 0 1 90
2020 Financial management 56 24 10 10 0 0 0 50
2020 Procurement 60 25 15 0 0 0 0 20
2020 Real property 69 14 17 0 0 0 0 10
2020 Information management 65 26 0 3 6 0 0 30
2020 Information technology 48 28 13 6 3 0 1 505
2020 Evaluation 45 45 9 0 0 0 0 10
2020 Data sciences 41 39 16 2 2 0 0 45
2020 Policy 48 33 10 8 0 0 0 70
2020 Project management 42 40 10 4 4 0 0 50
2020 Other services to the public 50 36 14 0 0 0 0 20
2020 None of the above 49 23 15 7 5 0 1 190
2019 Client contact centre 44 39 0 9 4 0 4 20
2019 Compliance, inspection and enforcement 61 17 15 4 3 0 0 45
2019 Communications or public affairs 65 21 14 0 0 0 0 45
2019 Access to information and privacy 60 16 8 16 0 0 0 10
2019 Security 61 21 9 5 6 0 0 195
2019 Science and technology 45 26 15 6 7 1 0 115
2019 Administration and operations 63 20 9 4 3 0 0 85
2019 Human resources 55 21 12 6 6 0 1 100
2019 Financial management 74 15 8 2 0 0 2 60
2019 Procurement 69 10 15 0 5 0 0 20
2019 Information management 74 12 4 4 0 0 6 30
2019 Information technology 57 21 10 7 3 0 1 515
2019 Data sciences 42 22 19 4 13 0 0 40
2019 Policy 66 15 12 4 4 0 0 90
2019 Project management 61 23 9 4 0 0 2 50
2019 Other services to the public 59 26 7 7 0 0 0 25
2019 None of the above 56 18 11 9 5 0 1 165

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 90 0 5 0 0 0 6 95 5 15
2024 Intelligence analysts 41 35 12 3 7 0 1 42 58 185
2024 Compliance, inspection and enforcement 55 36 3 0 3 0 3 56 44 30
2024 Communications or public affairs 52 21 13 10 2 2 2 54 46 55
2024 Access to information and privacy 42 32 16 0 9 0 0 42 58 10
2024 Security 49 33 9 5 4 0 1 49 51 115
2024 Science and technology 38 31 16 7 8 0 0 38 62 95
2024 Administration and operations 58 26 13 1 1 0 1 58 42 90
2024 Human resources 58 26 7 4 4 0 0 58 42 110
2024 Financial management 48 31 13 4 4 0 0 48 52 50
2024 Procurement 64 25 6 0 0 0 5 67 33 20
2024 Real property 67 25 8 0 0 0 0 67 33 10
2024 Material management 58 21 18 4 0 0 0 58 42 20
2024 Information management 61 22 13 0 3 0 0 61 39 35
2024 Information technology 51 29 11 4 4 0 0 51 49 540
2024 Evaluation 73 27 0 0 0 0 0 73 27 10
2024 Data sciences 42 37 17 2 3 0 0 42 58 40
2024 Policy 60 27 7 1 2 0 1 61 39 80
2024 Project management 56 26 14 2 2 0 0 56 44 55
2024 Other services to the public 52 35 11 0 0 0 3 53 47 25
2024 None of the above 49 31 13 3 5 0 0 49 51 125
2022 Client contact centre 74 26 0 0 0 0 0 15
2022 Compliance, inspection and enforcement 54 24 22 0 0 0 0 30
2022 Communications or public affairs 57 31 5 4 0 0 3 40
2022 Security 51 30 12 4 2 0 2 195
2022 Science and technology 43 29 14 9 6 0 0 80
2022 Administration and operations 53 37 9 2 0 0 0 60
2022 Human resources 56 28 9 1 3 0 3 85
2022 Financial management 43 36 6 6 5 0 4 45
2022 Procurement 21 47 21 6 5 0 0 20
2022 Real property 60 21 9 10 0 0 0 10
2022 Information management 76 15 3 6 0 0 0 30
2022 Information technology 54 29 10 4 2 0 1 475
2022 Data sciences 43 41 14 2 0 0 0 50
2022 Policy 61 29 7 4 0 0 0 75
2022 Project management 58 29 10 0 0 0 3 50
2022 Other services to the public 36 40 18 0 6 0 0 20
2022 None of the above 34 39 17 3 6 0 1 130
2020 Client contact centre 32 31 26 5 0 5 0 20
2020 Compliance, inspection and enforcement 36 29 24 4 7 0 0 30
2020 Communications or public affairs 37 36 16 9 2 0 0 45
2020 Security 44 29 21 4 1 0 1 150
2020 Science and technology 25 30 24 11 10 1 0 95
2020 Administration and operations 45 34 16 3 3 0 0 80
2020 Human resources 29 39 17 11 4 0 0 90
2020 Financial management 29 46 10 15 0 0 0 50
2020 Procurement 25 50 10 15 0 0 0 20
2020 Real property 26 52 22 0 0 0 0 10
2020 Information management 30 37 20 10 3 0 0 30
2020 Information technology 34 33 19 9 6 0 0 510
2020 Evaluation 50 40 10 0 0 0 0 10
2020 Data sciences 25 39 30 7 0 0 0 45
2020 Policy 36 42 12 7 3 0 0 70
2020 Project management 33 39 16 12 0 0 0 50
2020 Other services to the public 50 27 9 9 5 0 0 20
2020 None of the above 39 33 12 11 4 0 1 190

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 90 0 5 0 0 0 6 95 5 15
2024 Intelligence analysts 80 8 1 1 1 0 8 88 12 185
2024 Compliance, inspection and enforcement 80 8 4 0 0 0 8 87 13 30
2024 Communications or public affairs 75 6 4 0 2 2 12 87 13 55
2024 Access to information and privacy 84 7 0 0 9 0 0 84 16 10
2024 Security 81 8 0 1 3 0 8 88 12 115
2024 Science and technology 87 3 0 1 2 0 7 93 7 95
2024 Administration and operations 78 7 2 1 0 0 13 89 11 90
2024 Human resources 77 11 0 2 3 1 7 83 17 110
2024 Financial management 79 5 4 3 4 0 6 83 17 50
2024 Procurement 70 6 6 0 0 0 18 85 15 20
2024 Real property 84 0 8 0 0 0 8 91 9 10
2024 Material management 68 4 18 0 0 10 0 76 24 20
2024 Information management 79 5 3 0 0 0 13 91 9 35
2024 Information technology 79 7 3 1 2 0 9 86 14 540
2024 Evaluation 81 10 0 0 0 0 10 89 11 10
2024 Data sciences 82 0 3 3 3 0 10 91 9 40
2024 Policy 75 13 3 0 0 0 9 83 17 80
2024 Project management 85 4 2 0 4 0 6 91 9 50
2024 Other services to the public 84 8 0 0 0 0 8 91 9 25
2024 None of the above 80 5 3 1 2 0 10 89 11 125

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 84 0 11 0 0 0 6 89 11 15
2024 Intelligence analysts 74 9 4 2 1 0 8 82 18 185
2024 Compliance, inspection and enforcement 83 9 0 0 0 0 8 90 10 30
2024 Communications or public affairs 69 10 3 3 0 4 10 81 19 55
2024 Access to information and privacy 84 0 16 0 0 0 0 84 16 10
2024 Security 70 9 4 5 5 1 7 75 25 115
2024 Science and technology 75 14 1 1 4 0 6 80 20 95
2024 Administration and operations 72 10 6 3 1 0 8 78 22 90
2024 Human resources 68 14 6 3 4 1 5 72 28 110
2024 Financial management 71 13 4 0 6 0 6 75 25 50
2024 Procurement 72 9 6 0 0 0 13 83 17 20
2024 Real property 92 0 0 0 8 0 0 92 8 10
2024 Material management 72 0 18 0 0 10 0 80 20 20
2024 Information management 82 6 0 0 8 0 4 86 14 35
2024 Information technology 71 11 4 3 4 0 6 76 24 540
2024 Evaluation 81 10 0 0 0 0 10 89 11 10
2024 Data sciences 80 0 5 3 5 0 7 86 14 40
2024 Policy 75 10 3 1 1 1 7 83 17 80
2024 Project management 71 11 7 2 5 0 4 74 26 55
2024 Other services to the public 73 0 7 4 7 5 4 81 19 25
2024 None of the above 70 11 8 2 2 0 7 75 25 125

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 71 11 5 0 0 0 12 81 19 15
2024 Intelligence analysts 76 8 5 4 4 1 3 78 22 185
2024 Compliance, inspection and enforcement 74 15 5 0 3 0 3 76 24 30
2024 Communications or public affairs 72 7 7 0 2 2 11 83 17 55
2024 Access to information and privacy 87 7 7 0 0 0 0 87 13 10
2024 Security 79 9 4 2 4 0 3 81 19 115
2024 Science and technology 85 4 6 1 1 0 3 88 12 95
2024 Administration and operations 78 6 5 3 2 0 6 83 17 90
2024 Human resources 83 10 1 0 3 0 3 86 14 110
2024 Financial management 68 12 6 1 6 2 5 73 27 50
2024 Procurement 68 13 0 5 4 0 9 75 25 20
2024 Real property 92 0 0 0 8 0 0 92 8 10
2024 Material management 74 10 5 0 0 10 0 83 17 20
2024 Information management 83 9 5 0 3 0 0 83 17 35
2024 Information technology 76 10 3 3 2 1 5 81 19 545
2024 Evaluation 90 0 0 0 0 0 10 100 0 10
2024 Data sciences 77 9 5 2 0 0 8 83 17 40
2024 Policy 66 10 8 4 4 1 6 71 29 80
2024 Project management 75 8 2 6 5 0 3 78 22 50
2024 Other services to the public 81 7 0 3 4 0 4 85 15 25
2024 None of the above 75 7 6 2 2 1 6 81 19 125
2022 Client contact centre 80 14 0 0 0 0 7 15
2022 Compliance, inspection and enforcement 68 7 14 0 6 0 4 30
2022 Communications or public affairs 86 2 9 0 0 0 3 40
2022 Security 77 8 5 1 3 1 4 190
2022 Science and technology 81 9 1 1 1 1 6 80
2022 Administration and operations 83 10 3 0 2 2 0 60
2022 Human resources 80 10 4 2 1 0 4 85
2022 Financial management 69 6 4 0 5 4 12 45
2022 Procurement 63 27 0 0 0 5 5 20
2022 Real property 80 9 11 0 0 0 0 10
2022 Information management 76 7 0 0 3 0 15 30
2022 Information technology 83 7 3 1 2 1 3 475
2022 Data sciences 85 8 4 0 0 0 4 50
2022 Policy 81 11 0 3 1 1 3 75
2022 Project management 72 18 2 4 0 2 3 50
2022 Other services to the public 61 17 7 10 5 0 0 20
2022 None of the above 78 6 3 2 1 1 9 130
2020 Client contact centre 95 0 0 5 0 0 0 20
2020 Compliance, inspection and enforcement 85 4 0 4 4 0 4 30
2020 Communications or public affairs 91 7 0 0 2 0 0 45
2020 Security 84 8 2 1 1 0 4 150
2020 Science and technology 82 12 2 2 1 1 0 90
2020 Administration and operations 80 11 4 0 1 0 4 80
2020 Human resources 88 6 2 1 0 0 3 90
2020 Financial management 88 6 0 0 2 0 4 50
2020 Procurement 85 0 5 5 0 0 5 20
2020 Real property 91 0 9 0 0 0 0 10
2020 Information management 84 6 3 0 0 0 6 30
2020 Information technology 84 5 5 1 2 1 2 510
2020 Evaluation 100 0 0 0 0 0 0 10
2020 Data sciences 80 14 0 2 5 0 0 45
2020 Policy 83 4 4 1 4 0 3 70
2020 Project management 82 12 2 0 0 0 4 50
2020 Other services to the public 73 9 0 5 9 0 5 20
2020 None of the above 83 8 4 1 2 1 3 190
2019 Client contact centre 65 9 4 17 0 0 4 20
2019 Compliance, inspection and enforcement 70 18 6 2 3 0 0 45
2019 Communications or public affairs 82 5 5 4 2 0 2 45
2019 Access to information and privacy 78 15 0 0 0 0 7 10
2019 Security 82 9 5 1 1 0 1 195
2019 Science and technology 74 9 10 1 1 1 3 115
2019 Administration and operations 74 14 4 2 3 0 2 85
2019 Human resources 80 9 2 4 1 1 4 105
2019 Financial management 82 12 5 0 0 0 2 60
2019 Procurement 85 5 10 0 0 0 0 20
2019 Information management 73 20 4 4 0 0 0 30
2019 Information technology 84 8 4 2 1 0 1 520
2019 Data sciences 78 11 2 2 0 0 7 40
2019 Policy 72 12 9 1 4 1 1 95
2019 Project management 67 19 9 1 2 0 1 50
2019 Other services to the public 78 4 15 0 4 0 0 25
2019 None of the above 78 9 6 3 2 0 2 165

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 31 0 0 5 0 6 62 38 15
2024 Intelligence analysts 71 15 6 2 3 0 2 73 27 185
2024 Compliance, inspection and enforcement 79 7 15 0 0 0 0 79 21 30
2024 Communications or public affairs 56 29 9 4 0 0 3 58 42 55
2024 Access to information and privacy 62 38 0 0 0 0 0 62 38 10
2024 Security 71 17 8 0 4 0 1 71 29 115
2024 Science and technology 76 17 6 0 0 0 1 76 24 95
2024 Administration and operations 65 25 5 1 1 0 3 67 33 90
2024 Human resources 70 20 5 1 3 0 1 70 30 110
2024 Financial management 67 21 4 4 4 0 0 67 33 50
2024 Procurement 75 11 0 0 4 5 5 83 17 20
2024 Real property 91 9 0 0 0 0 0 91 9 10
2024 Material management 58 26 9 0 0 6 0 62 38 20
2024 Information management 72 13 9 0 3 0 3 75 25 35
2024 Information technology 68 20 7 3 1 0 2 69 31 545
2024 Evaluation 75 25 0 0 0 0 0 75 25 10
2024 Data sciences 80 9 9 0 2 0 0 80 20 40
2024 Policy 67 23 6 1 1 0 2 68 32 80
2024 Project management 75 9 6 6 2 0 2 77 23 55
2024 Other services to the public 74 19 0 0 4 0 3 77 23 25
2024 None of the above 66 18 7 4 2 1 2 68 32 125
2022 Client contact centre 78 22 0 0 0 0 0 15
2022 Compliance, inspection and enforcement 64 32 4 0 0 0 0 30
2022 Communications or public affairs 73 21 2 0 0 0 3 40
2022 Security 69 20 4 2 3 0 3 195
2022 Science and technology 68 23 7 2 0 0 0 80
2022 Administration and operations 74 23 2 2 0 0 0 60
2022 Human resources 65 21 8 0 3 1 2 85
2022 Financial management 60 18 8 4 5 0 5 45
2022 Procurement 74 22 0 0 0 0 5 20
2022 Real property 70 22 0 9 0 0 0 10
2022 Information management 72 17 0 0 3 0 8 30
2022 Information technology 77 14 4 1 1 1 2 475
2022 Data sciences 72 20 4 0 0 0 4 50
2022 Policy 76 14 8 0 1 0 1 75
2022 Project management 66 23 2 7 2 0 0 50
2022 Other services to the public 67 28 0 5 0 0 0 20
2022 None of the above 66 25 4 2 1 0 2 130
2020 Client contact centre 95 5 0 0 0 0 0 20
2020 Compliance, inspection and enforcement 75 15 4 4 4 0 0 30
2020 Communications or public affairs 66 25 4 2 2 0 0 45
2020 Security 83 11 3 1 0 0 3 150
2020 Science and technology 75 13 8 2 1 2 0 95
2020 Administration and operations 77 16 3 0 3 0 1 80
2020 Human resources 74 19 6 0 0 0 1 90
2020 Financial management 69 22 2 2 2 0 2 50
2020 Procurement 70 15 10 0 0 0 5 20
2020 Real property 61 14 26 0 0 0 0 10
2020 Information management 77 10 3 10 0 0 0 30
2020 Information technology 74 16 6 1 1 0 1 510
2020 Evaluation 91 9 0 0 0 0 0 10
2020 Data sciences 70 23 7 0 0 0 0 45
2020 Policy 83 13 2 1 0 0 0 70
2020 Project management 67 27 4 0 2 0 0 50
2020 Other services to the public 73 14 5 0 5 0 5 20
2020 None of the above 70 20 5 2 1 0 2 190
2019 Client contact centre 53 21 9 13 0 0 4 20
2019 Compliance, inspection and enforcement 66 26 2 4 1 0 0 45
2019 Communications or public affairs 67 27 4 0 2 0 0 45
2019 Access to information and privacy 74 26 0 0 0 0 0 10
2019 Security 68 23 8 1 0 0 1 195
2019 Science and technology 60 28 9 1 0 1 2 115
2019 Administration and operations 65 20 7 7 1 0 1 85
2019 Human resources 71 19 5 5 0 0 1 105
2019 Financial management 62 29 5 3 0 0 2 60
2019 Procurement 80 10 5 5 0 0 0 20
2019 Information management 71 18 7 4 0 0 0 30
2019 Information technology 69 23 5 2 1 0 0 520
2019 Data sciences 70 16 7 2 2 0 2 40
2019 Policy 75 18 5 1 1 0 0 95
2019 Project management 50 32 12 4 2 0 0 50
2019 Other services to the public 70 18 11 0 0 0 0 25
2019 None of the above 58 31 8 2 1 0 1 165

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 71 6 11 0 5 0 6 76 24 15
2024 Intelligence analysts 67 15 7 2 6 1 2 69 31 185
2024 Compliance, inspection and enforcement 76 10 9 0 4 0 0 76 24 30
2024 Communications or public affairs 57 33 3 1 0 3 3 61 39 55
2024 Access to information and privacy 76 8 7 0 9 0 0 76 24 10
2024 Security 69 19 3 4 5 0 1 70 30 115
2024 Science and technology 76 14 6 1 2 0 1 77 23 95
2024 Administration and operations 61 29 8 0 1 0 1 62 38 90
2024 Human resources 72 15 5 3 3 0 1 73 27 110
2024 Financial management 59 23 9 3 4 0 1 60 40 50
2024 Procurement 63 18 5 5 4 0 5 66 34 20
2024 Real property 82 10 0 8 0 0 0 82 18 10
2024 Material management 77 8 9 0 0 6 0 82 18 20
2024 Information management 80 15 0 3 3 0 0 80 20 35
2024 Information technology 72 14 6 4 3 0 1 73 27 545
2024 Evaluation 92 8 0 0 0 0 0 92 8 10
2024 Data sciences 74 16 5 0 5 0 0 74 26 40
2024 Policy 59 14 9 8 8 0 2 60 40 80
2024 Project management 67 9 17 2 3 0 2 68 32 55
2024 Other services to the public 79 11 3 0 6 0 0 79 21 25
2024 None of the above 65 15 8 3 6 0 3 67 33 125
2022 Client contact centre 80 6 0 13 0 0 0 15
2022 Compliance, inspection and enforcement 70 27 4 0 0 0 0 30
2022 Communications or public affairs 69 14 7 4 2 0 3 40
2022 Security 71 14 6 3 2 0 3 195
2022 Science and technology 78 9 7 5 1 0 0 80
2022 Administration and operations 71 19 5 0 5 0 0 60
2022 Human resources 72 6 8 6 5 0 2 85
2022 Financial management 60 18 5 6 5 2 5 45
2022 Procurement 84 10 0 5 0 0 0 20
2022 Real property 61 30 0 9 0 0 0 10
2022 Information management 80 12 0 0 0 0 8 30
2022 Information technology 77 12 4 3 3 0 1 475
2022 Data sciences 61 26 10 0 0 0 4 50
2022 Policy 74 11 10 3 3 0 0 75
2022 Project management 74 18 6 0 2 0 0 50
2022 Other services to the public 60 29 6 5 0 0 0 20
2022 None of the above 69 18 4 2 3 0 3 130
2020 Client contact centre 84 3 3 5 5 0 0 20
2020 Compliance, inspection and enforcement 75 15 7 4 0 0 0 30
2020 Communications or public affairs 80 13 2 2 2 0 0 45
2020 Security 76 12 5 1 2 1 2 150
2020 Science and technology 76 12 6 3 2 1 0 95
2020 Administration and operations 83 9 6 2 0 0 0 80
2020 Human resources 69 21 7 0 2 0 1 90
2020 Financial management 58 14 18 4 2 0 4 50
2020 Procurement 55 10 25 0 5 0 5 20
2020 Real property 86 0 5 0 9 0 0 10
2020 Information management 73 20 3 3 0 0 0 30
2020 Information technology 74 13 7 3 2 0 1 505
2020 Evaluation 82 18 0 0 0 0 0 10
2020 Data sciences 70 9 7 9 5 0 0 45
2020 Policy 73 12 6 7 3 0 0 70
2020 Project management 76 14 8 0 2 0 0 50
2020 Other services to the public 50 18 9 14 5 0 5 20
2020 None of the above 64 18 9 4 2 1 2 190
2019 Client contact centre 53 17 9 13 0 0 9 20
2019 Compliance, inspection and enforcement 59 27 6 6 1 0 0 45
2019 Communications or public affairs 67 15 14 2 2 0 0 45
2019 Access to information and privacy 56 22 0 7 0 0 15 10
2019 Security 65 19 9 3 2 0 1 195
2019 Science and technology 65 17 9 6 2 1 1 115
2019 Administration and operations 72 11 8 4 4 0 1 85
2019 Human resources 62 12 10 8 6 0 2 100
2019 Financial management 62 30 8 0 0 0 0 60
2019 Procurement 79 11 0 5 5 0 0 15
2019 Information management 60 13 19 7 0 0 0 30
2019 Information technology 69 17 7 4 2 0 0 515
2019 Data sciences 78 11 4 4 0 0 2 40
2019 Policy 69 16 9 1 4 0 1 90
2019 Project management 56 21 15 5 2 0 0 50
2019 Other services to the public 78 7 7 4 4 0 0 25
2019 None of the above 62 17 9 8 2 0 1 165

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 71 6 6 0 0 0 16 85 15 15
2024 Intelligence analysts 63 13 2 1 0 1 20 79 21 185
2024 Compliance, inspection and enforcement 69 2 6 2 0 0 20 87 13 30
2024 Communications or public affairs 58 11 5 3 0 0 23 76 24 55
2024 Access to information and privacy 86 7 0 0 0 0 7 93 7 10
2024 Security 70 8 8 0 1 0 13 80 20 115
2024 Science and technology 77 5 4 0 0 0 14 90 10 95
2024 Administration and operations 56 11 3 2 0 0 28 77 23 90
2024 Human resources 68 10 3 1 2 0 17 82 18 110
2024 Financial management 56 13 5 0 4 0 21 71 29 50
2024 Procurement 55 4 0 0 0 0 41 93 7 20
2024 Real property 67 9 8 0 0 0 16 80 20 10
2024 Material management 43 14 16 0 0 6 22 59 41 20
2024 Information management 75 9 5 0 0 0 11 84 16 35
2024 Information technology 70 10 3 1 1 0 14 82 18 540
2024 Evaluation 73 0 0 0 0 0 27 100 0 10
2024 Data sciences 83 7 0 0 2 0 8 90 10 40
2024 Policy 57 10 6 1 1 0 25 76 24 80
2024 Project management 64 10 3 5 0 0 18 78 22 50
2024 Other services to the public 64 11 0 0 0 0 25 85 15 25
2024 None of the above 66 9 2 2 1 0 20 83 17 125
2022 Client contact centre 86 8 0 0 0 0 6 15
2022 Compliance, inspection and enforcement 69 17 3 0 0 0 11 30
2022 Communications or public affairs 68 15 4 0 0 0 12 40
2022 Security 65 9 3 1 0 0 20 190
2022 Science and technology 72 15 7 0 1 0 5 80
2022 Administration and operations 64 14 3 0 0 0 18 60
2022 Human resources 63 4 5 2 2 0 24 85
2022 Financial management 55 16 2 0 5 0 22 45
2022 Procurement 69 11 0 0 0 0 20 20
2022 Real property 90 10 0 0 0 0 0 10
2022 Information management 48 12 0 0 0 0 40 30
2022 Information technology 70 10 3 1 0 0 15 475
2022 Data sciences 74 7 8 0 0 0 11 50
2022 Policy 68 12 0 1 0 0 19 75
2022 Project management 72 13 2 4 0 0 9 50
2022 Other services to the public 72 6 0 5 5 0 11 20
2022 None of the above 64 4 4 1 1 0 25 130
2020 Client contact centre 70 6 0 10 0 0 15 20
2020 Compliance, inspection and enforcement 65 6 0 0 7 0 22 30
2020 Communications or public affairs 66 9 4 2 2 0 16 45
2020 Security 66 11 1 1 0 0 21 150
2020 Science and technology 77 4 2 0 0 2 15 95
2020 Administration and operations 68 17 0 1 0 0 14 80
2020 Human resources 68 9 1 1 1 0 20 90
2020 Financial management 63 16 0 2 0 0 18 50
2020 Procurement 45 25 0 0 0 0 30 20
2020 Real property 61 31 0 0 0 0 9 10
2020 Information management 70 10 0 0 0 0 20 30
2020 Information technology 70 9 5 2 1 0 13 510
2020 Evaluation 82 0 9 0 0 0 9 10
2020 Data sciences 82 5 0 0 0 0 14 45
2020 Policy 73 11 4 1 0 0 10 70
2020 Project management 71 16 4 0 0 0 8 50
2020 Other services to the public 73 5 0 0 0 0 23 20
2020 None of the above 64 7 3 1 1 1 23 190
2019 Client contact centre 57 4 4 0 0 0 35 20
2019 Compliance, inspection and enforcement 54 13 0 2 2 0 29 45
2019 Communications or public affairs 79 10 0 0 0 0 11 45
2019 Access to information and privacy 74 4 0 0 0 0 22 10
2019 Security 67 11 5 1 0 0 16 195
2019 Science and technology 60 11 6 1 0 1 21 110
2019 Administration and operations 67 15 1 1 0 0 16 85
2019 Human resources 59 10 6 2 0 0 23 105
2019 Financial management 56 7 6 0 1 0 30 60
2019 Procurement 41 5 11 0 0 5 38 15
2019 Information management 64 20 4 0 0 4 7 25
2019 Information technology 66 12 4 1 0 0 17 510
2019 Data sciences 64 7 2 0 0 0 28 40
2019 Policy 76 4 6 2 0 0 13 95
2019 Project management 52 18 9 2 0 0 20 50
2019 Other services to the public 82 4 0 4 0 0 11 25
2019 None of the above 65 8 2 0 1 0 25 165

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 76 6 7 0 0 0 10 85 15 15
2024 Intelligence analysts 71 13 6 0 2 0 7 77 23 185
2024 Compliance, inspection and enforcement 78 2 2 7 5 0 6 83 17 30
2024 Communications or public affairs 71 17 3 0 0 0 9 77 23 55
2024 Access to information and privacy 84 7 10 0 0 0 0 84 16 10
2024 Security 81 12 1 3 1 0 3 83 17 115
2024 Science and technology 85 11 1 1 1 0 1 86 14 95
2024 Administration and operations 78 11 3 0 0 0 9 85 15 90
2024 Human resources 77 17 3 1 1 0 1 78 22 110
2024 Financial management 76 11 3 0 4 0 6 80 20 50
2024 Procurement 71 14 0 0 0 0 15 83 17 20
2024 Real property 65 17 18 0 0 0 0 65 35 10
2024 Material management 58 21 9 0 0 6 6 66 34 20
2024 Information management 79 12 2 4 0 0 3 82 18 35
2024 Information technology 77 13 4 1 1 0 4 80 20 540
2024 Evaluation 90 0 0 0 0 0 10 100 0 10
2024 Data sciences 91 7 2 0 0 0 0 91 9 40
2024 Policy 73 14 3 2 1 1 6 78 22 80
2024 Project management 75 10 6 2 2 0 6 79 21 55
2024 Other services to the public 75 19 4 0 0 0 3 77 23 25
2024 None of the above 75 12 3 1 0 0 10 83 17 125
2022 Client contact centre 84 16 0 0 0 0 0 15
2022 Compliance, inspection and enforcement 84 7 7 0 3 0 0 30
2022 Communications or public affairs 83 13 2 2 0 0 0 40
2022 Security 80 10 5 1 0 1 3 195
2022 Science and technology 80 13 4 0 0 0 3 80
2022 Administration and operations 84 14 0 0 0 0 2 55
2022 Human resources 75 12 6 3 1 0 4 85
2022 Financial management 68 11 6 0 5 0 10 45
2022 Procurement 71 6 18 0 6 0 0 20
2022 Real property 91 9 0 0 0 0 0 10
2022 Information management 69 19 3 0 0 0 8 30
2022 Information technology 82 10 2 2 1 0 3 475
2022 Data sciences 83 5 2 0 0 0 9 50
2022 Policy 80 8 1 1 4 0 5 75
2022 Project management 72 14 6 6 0 0 2 50
2022 Other services to the public 69 24 8 0 0 0 0 15
2022 None of the above 75 13 2 1 1 1 7 130
2020 Client contact centre 62 28 5 0 5 0 0 20
2020 Compliance, inspection and enforcement 82 11 0 4 0 0 4 30
2020 Communications or public affairs 82 11 0 0 0 0 7 45
2020 Security 74 19 2 0 0 0 5 145
2020 Science and technology 85 4 4 0 1 2 3 95
2020 Administration and operations 86 9 1 1 0 0 3 80
2020 Human resources 85 11 1 0 1 0 2 90
2020 Financial management 78 8 4 0 0 0 10 50
2020 Procurement 75 10 10 0 0 0 5 20
2020 Real property 61 22 9 0 0 0 9 10
2020 Information management 87 6 3 0 0 0 3 30
2020 Information technology 80 12 3 1 0 0 3 510
2020 Evaluation 55 9 18 9 0 0 9 10
2020 Data sciences 84 9 5 2 0 0 0 45
2020 Policy 78 10 8 2 0 1 0 70
2020 Project management 86 6 2 0 0 0 6 50
2020 Other services to the public 73 9 9 5 0 0 5 20
2020 None of the above 76 15 4 0 2 0 3 190
2019 Client contact centre 63 20 0 4 0 0 13 20
2019 Compliance, inspection and enforcement 69 19 4 8 0 0 0 45
2019 Communications or public affairs 88 7 1 0 0 2 2 45
2019 Access to information and privacy 59 7 19 0 0 0 15 10
2019 Security 78 12 5 1 1 0 4 190
2019 Science and technology 88 7 2 0 0 1 3 115
2019 Administration and operations 80 14 3 0 0 0 3 85
2019 Human resources 82 8 2 0 0 0 8 100
2019 Financial management 88 5 0 0 0 0 7 60
2019 Procurement 69 20 5 0 0 0 5 20
2019 Information management 78 16 4 2 0 0 0 30
2019 Information technology 77 13 4 2 0 0 4 515
2019 Data sciences 77 9 5 0 2 0 7 40
2019 Policy 73 15 6 3 0 0 3 95
2019 Project management 74 14 2 0 0 0 10 50
2019 Other services to the public 93 4 0 0 0 0 4 25
2019 None of the above 74 12 4 1 1 0 9 165

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 78 10 7 0 0 0 6 82 18 15
2024 Intelligence analysts 80 10 3 2 2 0 4 84 16 185
2024 Compliance, inspection and enforcement 59 10 7 0 10 0 14 68 32 30
2024 Communications or public affairs 79 8 6 2 0 0 6 83 17 55
2024 Access to information and privacy 82 9 9 0 0 0 0 82 18 10
2024 Security 86 7 4 1 2 0 1 86 14 115
2024 Science and technology 87 8 2 1 1 0 0 87 13 95
2024 Administration and operations 83 9 3 1 2 0 1 83 17 90
2024 Human resources 85 8 3 0 2 0 2 87 13 110
2024 Financial management 68 12 10 4 4 0 2 69 31 50
2024 Procurement 85 6 0 0 0 0 10 94 6 20
2024 Real property 92 8 0 0 0 0 0 92 8 10
2024 Material management 75 10 5 0 0 4 6 83 17 20
2024 Information management 85 13 3 0 0 0 0 85 15 35
2024 Information technology 82 9 3 2 2 0 2 84 16 540
2024 Evaluation 74 17 0 0 0 0 10 81 19 10
2024 Data sciences 85 8 5 2 0 0 0 85 15 40
2024 Policy 92 6 1 0 1 0 0 92 8 80
2024 Project management 75 6 7 6 4 2 2 78 22 55
2024 Other services to the public 69 13 3 3 0 4 7 78 22 25
2024 None of the above 70 15 6 4 2 0 4 73 27 125
2022 Client contact centre 100 0 0 0 0 0 0 15
2022 Compliance, inspection and enforcement 87 7 0 3 0 0 3 30
2022 Communications or public affairs 89 11 0 0 0 0 0 40
2022 Security 85 6 4 0 1 1 4 195
2022 Science and technology 86 10 1 2 1 0 0 80
2022 Administration and operations 89 11 0 0 0 0 0 60
2022 Human resources 85 5 3 0 1 0 6 85
2022 Financial management 71 14 2 2 3 2 6 45
2022 Procurement 90 5 4 0 0 0 0 20
2022 Real property 100 0 0 0 0 0 0 10
2022 Information management 95 0 3 0 0 0 3 30
2022 Information technology 88 5 2 1 1 1 2 475
2022 Data sciences 92 4 2 0 0 0 2 50
2022 Policy 88 7 1 2 0 1 1 75
2022 Project management 78 11 3 2 0 0 6 50
2022 Other services to the public 81 11 0 7 0 0 0 20
2022 None of the above 86 3 3 2 2 0 4 130
2020 Client contact centre 95 5 0 0 0 0 0 20
2020 Compliance, inspection and enforcement 85 4 4 0 4 0 4 30
2020 Communications or public affairs 78 13 2 2 2 0 2 45
2020 Security 84 9 3 1 1 0 2 150
2020 Science and technology 82 10 5 1 1 1 0 95
2020 Administration and operations 91 6 0 1 0 0 1 80
2020 Human resources 84 9 4 0 1 0 1 90
2020 Financial management 84 12 0 4 0 0 0 50
2020 Procurement 85 5 0 0 0 0 10 20
2020 Real property 74 17 0 0 0 0 9 10
2020 Information management 77 16 3 0 0 0 3 30
2020 Information technology 85 9 3 1 1 0 1 515
2020 Evaluation 82 9 9 0 0 0 0 10
2020 Data sciences 93 7 0 0 0 0 0 45
2020 Policy 90 10 0 0 0 0 0 70
2020 Project management 90 6 2 0 2 0 0 50
2020 Other services to the public 73 23 5 0 0 0 0 20
2020 None of the above 84 12 2 1 1 0 1 190
2019 Client contact centre 65 9 17 0 0 0 9 20
2019 Compliance, inspection and enforcement 76 10 1 6 6 0 0 45
2019 Communications or public affairs 69 20 2 7 2 0 0 45
2019 Access to information and privacy 78 22 0 0 0 0 0 10
2019 Security 86 7 3 1 1 0 2 195
2019 Science and technology 87 8 3 0 1 1 1 115
2019 Administration and operations 87 3 5 3 0 0 1 85
2019 Human resources 88 8 1 0 1 0 2 100
2019 Financial management 93 5 0 0 2 0 0 60
2019 Procurement 74 5 21 0 0 0 0 20
2019 Information management 90 6 4 0 0 0 0 30
2019 Information technology 91 6 2 1 0 0 0 515
2019 Data sciences 96 0 4 0 0 0 0 40
2019 Policy 77 11 9 2 0 0 1 95
2019 Project management 78 14 0 6 0 0 2 50
2019 Other services to the public 85 0 4 11 0 0 0 25
2019 None of the above 86 4 2 0 3 1 5 165

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 69 18 7 0 0 0 6 74 26 15
2024 Intelligence analysts 59 23 11 1 1 2 3 62 38 185
2024 Compliance, inspection and enforcement 39 34 12 3 5 4 3 42 58 30
2024 Communications or public affairs 44 35 12 2 4 3 0 45 55 55
2024 Access to information and privacy 33 52 0 15 0 0 0 33 67 10
2024 Security 66 18 11 2 1 0 2 68 32 115
2024 Science and technology 61 25 9 3 1 0 1 61 39 95
2024 Administration and operations 54 29 6 5 1 0 5 57 43 90
2024 Human resources 56 33 6 2 2 1 0 57 43 110
2024 Financial management 51 34 5 2 6 0 2 52 48 50
2024 Procurement 77 13 5 5 0 0 0 77 23 20
2024 Real property 67 17 16 0 0 0 0 67 33 10
2024 Material management 49 25 16 0 4 6 0 52 48 20
2024 Information management 68 18 14 0 0 0 0 68 32 35
2024 Information technology 60 25 9 3 1 0 2 62 38 545
2024 Evaluation 82 0 0 0 0 0 18 100 0 10
2024 Data sciences 65 18 8 4 0 0 5 68 32 40
2024 Policy 72 11 12 1 3 0 2 73 27 80
2024 Project management 64 21 10 3 0 0 2 65 35 55
2024 Other services to the public 76 11 0 0 5 0 8 82 18 25
2024 None of the above 54 25 11 4 1 0 5 56 44 125
2022 Client contact centre 80 20 0 0 0 0 0 15
2022 Compliance, inspection and enforcement 56 18 12 6 7 0 0 30
2022 Communications or public affairs 51 34 7 5 2 0 0 40
2022 Security 61 21 9 3 4 0 2 195
2022 Science and technology 60 26 10 1 2 0 1 80
2022 Administration and operations 48 31 9 6 3 0 3 60
2022 Human resources 61 21 11 5 0 0 2 85
2022 Financial management 57 26 4 2 2 0 8 45
2022 Procurement 64 14 17 0 5 0 0 20
2022 Real property 54 11 25 10 0 0 0 10
2022 Information management 68 20 5 0 0 0 6 30
2022 Information technology 67 19 8 2 2 0 1 475
2022 Data sciences 64 21 9 2 2 0 2 50
2022 Policy 57 24 11 4 3 0 1 75
2022 Project management 56 37 5 2 0 0 0 50
2022 Other services to the public 28 51 15 7 0 0 0 20
2022 None of the above 52 27 10 7 1 1 3 130
2020 Client contact centre 40 35 15 5 5 0 0 20
2020 Compliance, inspection and enforcement 47 24 22 7 0 0 0 30
2020 Communications or public affairs 53 27 9 7 2 0 2 45
2020 Security 64 22 8 3 1 0 1 150
2020 Science and technology 62 21 9 8 1 1 0 95
2020 Administration and operations 53 32 13 3 0 0 0 80
2020 Human resources 51 21 17 8 2 0 1 90
2020 Financial management 52 38 8 2 0 0 0 50
2020 Procurement 63 26 0 5 0 0 5 20
2020 Real property 43 43 5 0 0 0 9 10
2020 Information management 58 23 16 0 3 0 0 30
2020 Information technology 55 25 13 4 2 0 1 510
2020 Evaluation 55 27 9 9 0 0 0 10
2020 Data sciences 55 25 14 5 2 0 0 45
2020 Policy 65 19 7 4 3 0 1 70
2020 Project management 65 14 16 4 0 0 0 50
2020 Other services to the public 55 9 23 9 0 0 5 20
2020 None of the above 61 16 11 5 5 1 1 190
2019 Client contact centre 53 26 9 0 0 0 13 20
2019 Compliance, inspection and enforcement 67 23 8 0 2 0 0 45
2019 Communications or public affairs 67 22 9 0 2 0 1 45
2019 Access to information and privacy 59 26 0 7 0 0 7 10
2019 Security 71 18 4 2 2 0 2 195
2019 Science and technology 63 25 9 0 1 1 1 115
2019 Administration and operations 51 39 4 6 0 0 0 90
2019 Human resources 58 29 8 2 1 0 2 105
2019 Financial management 57 25 13 2 2 0 2 60
2019 Procurement 61 23 15 0 0 0 0 20
2019 Information management 45 26 23 6 0 0 0 25
2019 Information technology 65 24 8 2 1 0 0 515
2019 Data sciences 64 29 5 0 0 0 2 40
2019 Policy 65 31 2 1 0 0 1 95
2019 Project management 63 25 4 6 0 0 1 50
2019 Other services to the public 52 22 15 7 4 0 0 25
2019 None of the above 68 25 4 2 1 0 0 165

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 18 39 12 5 0 0 44 16 15
2024 Intelligence analysts 15 32 39 8 6 0 0 47 15 185
2024 Compliance, inspection and enforcement 11 33 38 15 2 0 0 44 17 30
2024 Communications or public affairs 4 35 48 11 0 2 0 39 11 55
2024 Access to information and privacy 0 74 10 0 16 0 0 74 16 10
2024 Security 13 37 32 9 8 0 0 50 18 115
2024 Science and technology 8 54 34 2 2 0 0 62 5 95
2024 Administration and operations 18 30 37 9 4 1 1 50 13 90
2024 Human resources 14 29 34 19 4 0 0 42 23 110
2024 Financial management 17 47 28 6 3 0 0 63 9 50
2024 Procurement 30 39 24 4 4 0 0 68 8 20
2024 Real property 10 24 41 17 8 0 0 34 25 10
2024 Material management 10 45 39 6 0 0 0 55 6 20
2024 Information management 9 38 41 6 3 0 3 48 9 35
2024 Information technology 11 37 37 11 4 0 0 48 15 545
2024 Evaluation 39 36 24 0 0 0 0 76 0 10
2024 Data sciences 25 33 36 4 2 0 0 58 6 40
2024 Policy 10 35 35 12 8 0 1 45 20 80
2024 Project management 13 50 26 4 7 0 0 63 11 55
2024 Other services to the public 8 51 26 7 3 5 0 62 10 25
2024 None of the above 12 34 38 9 8 0 1 46 16 125
2022 Client contact centre 28 33 32 7 0 0 0 62 7 15
2022 Compliance, inspection and enforcement 9 37 45 9 0 0 0 46 9 30
2022 Communications or public affairs 18 32 42 7 0 0 0 51 7 40
2022 Security 17 38 30 9 6 0 0 55 15 195
2022 Science and technology 10 51 32 7 0 0 0 62 7 80
2022 Administration and operations 7 28 48 17 0 0 0 35 17 60
2022 Human resources 9 34 38 13 6 0 0 43 19 85
2022 Financial management 3 46 33 13 5 0 0 49 18 45
2022 Procurement 0 63 27 10 0 0 0 63 10 20
2022 Real property 17 39 24 20 0 0 0 56 20 10
2022 Information management 14 43 28 9 3 0 3 59 13 30
2022 Information technology 14 40 34 10 3 0 0 54 12 480
2022 Data sciences 21 39 34 4 2 0 0 60 6 50
2022 Policy 11 40 28 13 8 0 0 51 21 75
2022 Project management 15 37 32 14 0 0 3 53 14 50
2022 Other services to the public 22 33 30 10 5 0 0 54 15 20
2022 None of the above 8 41 36 9 5 0 0 49 14 130
2020 Client contact centre 15 28 43 10 5 0 0 43 15 20
2020 Compliance, inspection and enforcement 25 11 42 18 4 0 0 36 22 30
2020 Communications or public affairs 17 30 39 9 4 0 0 47 13 45
2020 Security 24 36 32 5 2 0 1 60 7 150
2020 Science and technology 17 33 28 17 3 0 1 51 21 95
2020 Administration and operations 19 51 20 9 1 0 0 70 10 80
2020 Human resources 13 35 35 16 1 0 0 48 17 90
2020 Financial management 12 51 29 6 2 0 0 63 8 50
2020 Procurement 5 55 30 10 0 0 0 60 10 20
2020 Real property 17 61 0 14 9 0 0 78 22 10
2020 Information management 23 35 35 6 0 0 0 58 6 30
2020 Information technology 19 34 32 11 3 0 0 53 15 510
2020 Evaluation 18 36 45 0 0 0 0 55 0 10
2020 Data sciences 5 43 34 16 2 0 0 48 18 45
2020 Policy 15 36 22 17 10 0 0 51 27 70
2020 Project management 10 41 37 6 6 0 0 51 12 50
2020 Other services to the public 9 23 50 14 5 0 0 32 18 20
2020 None of the above 25 29 31 12 4 0 0 53 15 190
2019 Client contact centre 13 33 50 4 0 0 0 46 4 20
2019 Compliance, inspection and enforcement 18 31 47 3 0 0 0 49 3 45
2019 Communications or public affairs 29 34 28 9 0 0 0 63 9 45
2019 Access to information and privacy 22 34 37 7 0 0 0 56 7 10
2019 Security 26 36 28 8 1 0 0 63 9 195
2019 Science and technology 18 42 32 7 1 0 0 60 8 115
2019 Administration and operations 22 42 26 8 1 0 0 64 9 90
2019 Human resources 15 28 38 13 6 0 0 43 18 105
2019 Financial management 22 47 20 9 2 0 0 69 11 60
2019 Procurement 10 66 8 15 0 0 0 77 15 20
2019 Information management 22 45 22 11 0 0 0 67 11 30
2019 Information technology 25 38 28 8 1 0 0 63 9 520
2019 Data sciences 29 43 23 2 2 0 0 72 4 40
2019 Policy 25 40 25 10 1 0 0 65 11 95
2019 Project management 21 36 31 10 1 0 0 57 11 50
2019 Other services to the public 30 22 41 7 0 0 0 52 7 25
2019 None of the above 18 37 36 7 2 0 0 55 9 165

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 5 12 36 34 13 0 0 48 16 15
2024 Intelligence analysts 11 15 42 21 11 0 0 32 26 185
2024 Compliance, inspection and enforcement 13 33 31 10 12 0 0 22 47 30
2024 Communications or public affairs 6 19 45 21 9 0 0 30 25 55
2024 Access to information and privacy 16 0 41 43 0 0 0 43 16 10
2024 Security 16 16 38 20 10 0 0 30 32 115
2024 Science and technology 4 13 38 34 12 0 0 45 17 95
2024 Administration and operations 11 17 41 16 12 1 1 28 29 90
2024 Human resources 12 22 37 14 15 0 0 29 34 110
2024 Financial management 3 19 32 34 12 0 0 46 22 50
2024 Procurement 0 12 34 12 35 6 0 50 13 20
2024 Real property 16 25 25 18 16 0 0 34 40 10
2024 Material management 0 17 53 12 19 0 0 31 17 20
2024 Information management 3 24 47 10 16 0 0 25 27 35
2024 Information technology 7 18 38 25 11 0 0 36 25 540
2024 Evaluation 0 0 45 27 28 0 0 55 0 10
2024 Data sciences 10 12 34 24 20 0 0 44 22 40
2024 Policy 17 16 39 22 5 0 1 28 33 80
2024 Project management 7 19 39 21 14 0 0 35 26 55
2024 Other services to the public 3 14 43 20 20 0 0 40 17 25
2024 None of the above 14 18 34 18 15 0 1 34 33 125
2022 Client contact centre 7 7 23 56 8 0 0 64 13 15
2022 Compliance, inspection and enforcement 6 20 37 19 17 0 0 37 26 30
2022 Communications or public affairs 3 19 25 35 18 0 0 53 22 40
2022 Security 7 16 39 21 16 0 0 37 23 190
2022 Science and technology 5 21 32 27 14 0 0 41 27 80
2022 Administration and operations 15 10 39 24 12 0 0 36 26 60
2022 Human resources 8 24 43 15 10 0 0 25 33 85
2022 Financial management 5 15 42 34 5 0 0 39 19 45
2022 Procurement 0 34 34 21 11 0 0 32 34 20
2022 Real property 0 20 24 26 29 0 0 56 20 10
2022 Information management 6 16 42 12 24 0 0 36 22 30
2022 Information technology 5 14 39 27 15 0 0 42 19 480
2022 Data sciences 4 20 29 31 17 0 0 48 23 50
2022 Policy 17 18 31 21 12 0 0 33 36 75
2022 Project management 2 28 29 35 6 0 0 42 29 50
2022 Other services to the public 10 18 34 17 20 0 0 38 28 20
2022 None of the above 13 16 48 14 8 0 0 22 29 130
2020 Client contact centre 13 15 52 10 10 0 0 20 28 20
2020 Compliance, inspection and enforcement 15 29 27 22 7 0 0 29 44 30
2020 Communications or public affairs 7 16 39 23 16 0 0 38 22 45
2020 Security 4 16 37 28 15 0 1 43 20 150
2020 Science and technology 13 16 29 26 15 1 0 41 29 95
2020 Administration and operations 8 15 32 26 19 0 0 45 23 80
2020 Human resources 10 29 39 15 8 0 0 23 38 90
2020 Financial management 6 14 40 30 10 0 0 40 20 50
2020 Procurement 0 26 53 16 5 0 0 21 26 20
2020 Real property 17 5 43 35 0 0 0 35 22 10
2020 Information management 6 3 39 35 16 0 0 52 10 30
2020 Information technology 9 17 32 28 14 0 0 42 26 510
2020 Evaluation 0 10 50 30 10 0 0 40 10 10
2020 Data sciences 9 16 36 32 7 0 0 39 25 45
2020 Policy 13 24 23 29 10 0 0 39 38 70
2020 Project management 8 16 47 18 10 0 0 29 24 50
2020 Other services to the public 14 18 50 9 9 0 0 18 32 20
2020 None of the above 7 17 36 26 13 1 0 39 25 195
2019 Client contact centre 18 13 30 25 13 0 0 39 32 20
2019 Compliance, inspection and enforcement 4 24 35 21 14 0 2 36 28 45
2019 Communications or public affairs 4 15 32 34 15 0 0 49 18 45
2019 Access to information and privacy 15 7 34 37 7 0 0 44 22 10
2019 Security 5 13 42 25 14 0 1 39 18 195
2019 Science and technology 2 15 36 32 14 0 0 46 18 115
2019 Administration and operations 4 30 24 18 24 0 0 42 34 90
2019 Human resources 7 19 47 20 6 0 0 26 26 105
2019 Financial management 6 12 28 38 17 0 0 54 18 60
2019 Procurement 10 15 39 10 26 0 0 36 25 20
2019 Information management 6 15 28 32 19 0 0 51 21 30
2019 Information technology 5 13 32 30 20 0 0 50 18 520
2019 Data sciences 2 18 32 31 17 0 0 48 20 40
2019 Policy 8 12 37 29 15 0 0 43 20 95
2019 Project management 10 14 43 19 14 0 0 33 24 50
2019 Other services to the public 4 22 48 15 11 0 0 26 26 25
2019 None of the above 7 17 38 25 13 0 1 38 24 165

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 52 6 0 0 0 0 94 0 15
2024 Intelligence analysts 38 39 12 6 4 1 0 78 10 185
2024 Compliance, inspection and enforcement 38 47 0 2 3 7 2 94 6 30
2024 Communications or public affairs 43 42 9 5 0 2 0 86 5 55
2024 Access to information and privacy 41 31 0 10 9 9 0 79 21 10
2024 Security 41 34 10 9 2 3 1 78 12 115
2024 Science and technology 30 38 15 10 3 4 0 71 13 95
2024 Administration and operations 38 38 12 10 2 0 0 77 12 90
2024 Human resources 36 43 7 11 4 0 0 78 15 110
2024 Financial management 43 40 9 4 2 2 0 85 6 50
2024 Procurement 39 35 16 5 0 5 0 78 5 20
2024 Real property 50 27 15 8 0 0 0 77 8 10
2024 Material management 29 39 11 10 0 6 6 77 12 20
2024 Information management 59 20 14 3 0 3 0 82 3 35
2024 Information technology 33 39 13 7 5 4 0 74 12 545
2024 Evaluation 53 47 0 0 0 0 0 100 0 10
2024 Data sciences 39 27 13 5 5 10 0 74 11 40
2024 Policy 28 51 7 7 6 0 0 79 14 80
2024 Project management 52 27 11 6 2 0 2 80 8 55
2024 Other services to the public 33 30 18 11 3 4 0 66 15 25
2024 None of the above 32 38 21 4 3 1 1 72 7 125
2022 Client contact centre 80 7 7 6 0 0 0 87 6 15
2022 Compliance, inspection and enforcement 43 33 11 7 7 0 0 76 13 30
2022 Communications or public affairs 50 47 3 0 0 0 0 97 0 40
2022 Security 46 34 8 5 3 2 2 83 8 195
2022 Science and technology 33 44 8 9 1 4 0 80 11 80
2022 Administration and operations 37 43 12 4 2 2 0 82 6 60
2022 Human resources 42 26 19 10 3 0 0 68 13 85
2022 Financial management 37 39 8 8 3 4 0 80 11 45
2022 Procurement 30 55 5 10 0 0 0 85 10 20
2022 Real property 48 52 0 0 0 0 0 100 0 10
2022 Information management 48 34 6 3 7 3 0 84 10 30
2022 Information technology 40 41 10 5 2 2 0 83 7 480
2022 Data sciences 31 49 8 6 2 4 0 83 9 50
2022 Policy 42 39 9 8 3 0 0 80 11 75
2022 Project management 44 44 2 6 4 0 0 89 9 50
2022 Other services to the public 27 46 15 11 0 0 0 73 11 20
2022 None of the above 32 42 14 6 5 1 0 75 11 130
2020 Client contact centre 65 30 0 0 5 0 0 95 5 20
2020 Compliance, inspection and enforcement 54 35 11 0 0 0 0 89 0 30
2020 Communications or public affairs 74 17 4 0 4 0 0 91 4 45
2020 Security 62 27 7 4 1 0 0 88 5 150
2020 Science and technology 39 36 10 12 1 3 0 77 13 95
2020 Administration and operations 60 35 5 0 0 0 0 95 0 80
2020 Human resources 56 35 4 1 2 1 0 92 3 90
2020 Financial management 44 42 12 2 0 0 0 86 2 50
2020 Procurement 80 10 10 0 0 0 0 90 0 20
2020 Real property 69 14 0 17 0 0 0 83 17 10
2020 Information management 55 32 6 3 0 3 0 90 3 30
2020 Information technology 48 36 9 4 1 2 0 85 5 510
2020 Evaluation 73 27 0 0 0 0 0 100 0 10
2020 Data sciences 39 41 9 5 2 5 0 83 7 45
2020 Policy 49 43 5 1 0 1 0 93 1 70
2020 Project management 53 43 2 0 0 2 0 98 0 50
2020 Other services to the public 45 23 14 9 5 5 0 71 14 20
2020 None of the above 48 32 12 4 1 3 0 82 5 190
2019 Client contact centre 44 34 13 4 4 0 0 78 9 20
2019 Compliance, inspection and enforcement 34 38 10 10 6 0 2 73 16 45
2019 Communications or public affairs 44 35 9 5 7 0 0 79 12 45
2019 Access to information and privacy 37 48 7 0 0 7 0 92 0 10
2019 Security 45 36 12 5 1 1 0 82 6 195
2019 Science and technology 31 44 17 5 0 3 0 77 5 115
2019 Administration and operations 42 36 11 4 2 5 0 82 7 90
2019 Human resources 51 29 10 1 3 5 0 85 4 105
2019 Financial management 45 45 7 2 0 0 1 92 2 60
2019 Procurement 41 28 10 21 0 0 0 69 21 20
2019 Information management 45 24 18 10 4 0 0 69 14 25
2019 Information technology 37 39 14 5 2 3 0 78 7 520
2019 Data sciences 36 40 8 4 2 8 0 84 7 40
2019 Policy 47 26 16 10 1 0 0 73 11 95
2019 Project management 50 38 2 6 2 2 0 90 8 50
2019 Other services to the public 56 33 7 4 0 0 0 89 4 25
2019 None of the above 45 42 8 2 2 1 0 88 4 165

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 19 40 28 13 0 15
2024 Intelligence analysts 18 31 34 14 2 185
2024 Compliance, inspection and enforcement 3 32 50 10 5 30
2024 Communications or public affairs 13 36 26 18 7 55
2024 Access to information and privacy 0 42 35 13 10 10
2024 Security 13 33 37 11 6 115
2024 Science and technology 19 32 30 10 9 95
2024 Administration and operations 17 38 32 9 5 90
2024 Human resources 12 26 39 23 1 110
2024 Financial management 5 40 42 14 0 50
2024 Procurement 32 37 12 15 4 20
2024 Real property 26 23 26 25 0 10
2024 Material management 27 22 34 13 4 20
2024 Information management 12 22 43 14 9 35
2024 Information technology 16 32 31 17 3 540
2024 Evaluation 29 38 34 0 0 10
2024 Data sciences 25 23 32 13 8 40
2024 Policy 17 27 34 11 11 80
2024 Project management 11 33 37 20 0 55
2024 Other services to the public 20 38 27 12 3 25
2024 None of the above 17 25 37 16 6 125
2022 Client contact centre 35 51 14 0 0 15
2022 Compliance, inspection and enforcement 7 31 47 15 0 30
2022 Communications or public affairs 18 35 34 10 2 40
2022 Security 22 31 24 17 6 195
2022 Science and technology 14 37 37 12 0 80
2022 Administration and operations 14 32 34 12 8 60
2022 Human resources 6 41 35 15 4 85
2022 Financial management 4 43 29 22 2 45
2022 Procurement 12 28 40 15 5 20
2022 Real property 29 8 45 17 0 10
2022 Information management 28 40 12 21 0 30
2022 Information technology 17 34 32 14 2 475
2022 Data sciences 23 28 36 9 4 50
2022 Policy 13 32 34 14 7 75
2022 Project management 10 46 36 8 0 50
2022 Other services to the public 17 17 44 18 5 20
2022 None of the above 13 33 34 18 2 130

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 76 6 6 5 0 0 6 87 6 15
2024 Intelligence analysts 69 18 5 2 2 3 1 91 5 185
2024 Compliance, inspection and enforcement 81 11 6 2 0 0 0 92 2 30
2024 Communications or public affairs 80 15 5 0 0 0 0 95 0 55
2024 Access to information and privacy 75 9 0 7 9 0 0 84 16 10
2024 Security 70 19 4 2 3 1 1 91 5 115
2024 Science and technology 61 26 6 3 1 1 2 89 4 95
2024 Administration and operations 65 25 7 1 1 1 0 91 2 90
2024 Human resources 63 26 5 5 0 1 0 90 5 110
2024 Financial management 59 26 10 3 0 0 2 87 3 50
2024 Procurement 81 10 0 0 9 0 0 91 9 20
2024 Real property 59 33 8 0 0 0 0 92 0 10
2024 Material management 81 5 8 0 0 6 0 91 0 20
2024 Information management 76 14 3 0 3 4 0 94 3 35
2024 Information technology 67 21 5 2 1 4 1 92 3 545
2024 Evaluation 81 10 0 0 0 0 10 100 0 10
2024 Data sciences 70 21 5 2 2 0 0 91 4 40
2024 Policy 61 22 10 3 3 1 0 84 6 80
2024 Project management 68 19 7 3 2 2 0 88 5 55
2024 Other services to the public 59 30 8 0 3 0 0 89 3 25
2024 None of the above 63 25 5 4 0 2 1 91 4 125
2022 Client contact centre 87 7 0 7 0 0 0 93 7 15
2022 Compliance, inspection and enforcement 82 10 7 0 0 0 0 93 0 30
2022 Communications or public affairs 72 21 5 2 0 0 0 93 2 40
2022 Security 70 19 5 3 1 2 0 91 4 195
2022 Science and technology 61 28 8 2 0 1 0 90 2 80
2022 Administration and operations 69 17 9 2 2 2 0 88 3 60
2022 Human resources 67 22 5 2 1 0 3 91 4 80
2022 Financial management 66 15 8 4 5 2 0 83 9 45
2022 Procurement 85 10 0 4 0 0 0 96 4 20
2022 Real property 75 17 8 0 0 0 0 92 0 10
2022 Information management 63 22 9 0 0 6 0 91 0 30
2022 Information technology 71 17 5 2 1 2 0 91 4 475
2022 Data sciences 73 17 0 0 0 10 0 100 0 50
2022 Policy 69 15 8 3 1 3 0 87 5 75
2022 Project management 72 23 2 0 2 0 2 96 2 50
2022 Other services to the public 68 17 10 5 0 0 0 85 5 20
2022 None of the above 64 26 3 1 3 2 1 93 4 130
2020 Client contact centre 82 5 8 0 0 5 0 92 0 20
2020 Compliance, inspection and enforcement 65 22 13 0 0 0 0 87 0 30
2020 Communications or public affairs 76 15 0 2 4 2 0 93 7 45
2020 Security 67 20 6 2 1 3 1 90 4 150
2020 Science and technology 49 35 9 1 2 3 1 88 3 90
2020 Administration and operations 72 19 6 0 1 1 0 92 1 80
2020 Human resources 73 13 7 5 3 0 0 85 8 90
2020 Financial management 54 22 10 8 2 4 0 79 10 50
2020 Procurement 70 10 15 0 5 0 0 80 5 20
2020 Real property 61 31 0 0 9 0 0 91 9 10
2020 Information management 65 26 6 0 3 0 0 90 3 30
2020 Information technology 61 23 8 2 2 4 1 87 4 510
2020 Evaluation 82 18 0 0 0 0 0 100 0 10
2020 Data sciences 68 25 5 0 2 0 0 93 2 45
2020 Policy 58 24 14 3 0 1 0 83 3 70
2020 Project management 61 22 8 6 0 2 0 85 6 50
2020 Other services to the public 55 23 9 5 5 5 0 81 10 20
2020 None of the above 62 18 9 4 2 4 1 84 6 195

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 71 5 6 0 12 0 6 81 13 15
2024 Intelligence analysts 58 17 9 7 8 1 1 76 15 185
2024 Compliance, inspection and enforcement 73 10 11 0 2 4 0 87 2 30
2024 Communications or public affairs 73 19 1 2 3 2 0 94 5 55
2024 Access to information and privacy 56 10 0 16 9 9 0 72 28 10
2024 Security 58 19 8 7 8 0 0 78 15 115
2024 Science and technology 41 35 3 12 6 3 0 78 19 95
2024 Administration and operations 52 23 14 6 5 1 0 76 11 90
2024 Human resources 58 20 2 13 7 1 0 79 19 110
2024 Financial management 48 22 11 13 4 0 2 71 18 50
2024 Procurement 59 16 0 10 9 6 0 80 20 20
2024 Real property 57 27 8 8 0 0 0 84 8 10
2024 Material management 71 15 8 0 0 6 0 91 0 20
2024 Information management 69 11 7 10 3 0 0 81 13 35
2024 Information technology 56 23 7 7 4 2 0 81 11 545
2024 Evaluation 73 27 0 0 0 0 0 100 0 10
2024 Data sciences 52 30 7 8 2 0 0 83 10 40
2024 Policy 53 18 8 9 10 1 0 72 20 80
2024 Project management 49 19 14 9 5 0 4 71 14 55
2024 Other services to the public 49 33 4 7 7 0 0 81 15 25
2024 None of the above 46 29 7 9 8 1 1 77 16 125
2022 Client contact centre 75 18 0 0 7 0 0 93 7 15
2022 Compliance, inspection and enforcement 66 20 7 7 0 0 0 86 7 30
2022 Communications or public affairs 71 12 5 9 2 0 0 83 11 40
2022 Security 58 20 9 7 5 0 0 79 12 195
2022 Science and technology 47 27 6 12 6 2 0 76 18 80
2022 Administration and operations 56 14 13 5 9 3 0 73 14 60
2022 Human resources 61 24 7 4 2 0 1 86 7 85
2022 Financial management 54 22 7 9 9 0 0 75 18 45
2022 Procurement 62 34 0 4 0 0 0 96 4 20
2022 Real property 75 10 16 0 0 0 0 84 0 10
2022 Information management 56 26 0 15 0 4 0 84 16 30
2022 Information technology 58 23 7 5 4 2 0 83 10 480
2022 Data sciences 50 26 2 10 8 4 2 80 18 50
2022 Policy 67 19 2 5 5 2 0 87 10 75
2022 Project management 64 10 10 10 4 0 2 76 14 50
2022 Other services to the public 50 29 6 11 5 0 0 78 16 20
2022 None of the above 57 26 5 6 5 1 0 84 10 130
2020 Client contact centre 55 33 5 3 5 0 0 87 8 20
2020 Compliance, inspection and enforcement 45 26 6 11 11 0 0 72 23 25
2020 Communications or public affairs 71 18 4 2 5 0 0 90 7 45
2020 Security 55 29 5 6 5 0 1 85 10 150
2020 Science and technology 33 39 9 10 8 2 0 73 18 90
2020 Administration and operations 61 22 5 6 4 0 1 85 10 80
2020 Human resources 59 19 8 9 6 0 0 78 14 90
2020 Financial management 50 22 10 14 2 0 2 73 16 50
2020 Procurement 65 25 5 0 5 0 0 90 5 20
2020 Real property 43 39 0 9 9 0 0 83 17 10
2020 Information management 42 29 10 13 3 3 0 73 17 30
2020 Information technology 50 26 9 10 4 1 0 78 14 510
2020 Evaluation 55 27 9 0 9 0 0 82 9 10
2020 Data sciences 59 27 7 0 7 0 0 86 7 45
2020 Policy 46 30 9 13 3 0 0 76 16 70
2020 Project management 43 33 8 8 8 0 0 76 16 50
2020 Other services to the public 41 23 18 5 9 5 0 67 14 20
2020 None of the above 46 23 14 11 6 0 1 70 16 190

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 82 0 6 5 6 0 0 82 12 15
2024 Intelligence analysts 71 16 7 2 3 0 1 88 5 185
2024 Compliance, inspection and enforcement 82 10 4 0 0 4 0 96 0 30
2024 Communications or public affairs 80 17 1 0 1 0 0 97 1 55
2024 Access to information and privacy 66 19 0 7 0 9 0 92 8 10
2024 Security 71 21 3 4 2 0 0 91 6 115
2024 Science and technology 61 26 8 3 0 2 0 89 3 95
2024 Administration and operations 64 18 9 5 2 2 0 84 7 90
2024 Human resources 63 24 2 7 4 0 0 88 10 110
2024 Financial management 54 33 6 3 2 0 2 88 6 50
2024 Procurement 64 28 0 0 9 0 0 91 9 20
2024 Real property 92 8 0 0 0 0 0 100 0 10
2024 Material management 77 9 8 0 0 6 0 91 0 20
2024 Information management 75 17 3 2 3 0 0 91 5 35
2024 Information technology 70 21 4 2 2 1 0 91 5 545
2024 Evaluation 81 19 0 0 0 0 0 100 0 10
2024 Data sciences 65 28 3 3 2 0 0 92 5 40
2024 Policy 60 20 6 7 7 0 0 80 14 80
2024 Project management 65 20 6 4 5 0 0 85 9 55
2024 Other services to the public 49 33 4 7 7 0 0 81 15 25
2024 None of the above 59 28 6 4 2 1 1 88 6 125
2022 Client contact centre 75 18 0 7 0 0 0 93 7 15
2022 Compliance, inspection and enforcement 84 6 3 7 0 0 0 90 7 30
2022 Communications or public affairs 81 15 0 4 0 0 0 96 4 40
2022 Security 66 22 7 0 3 0 0 89 3 195
2022 Science and technology 68 23 3 6 0 0 0 91 6 80
2022 Administration and operations 69 13 6 9 2 2 0 83 11 60
2022 Human resources 66 26 3 2 1 0 1 93 3 85
2022 Financial management 56 27 10 2 5 0 0 83 7 45
2022 Procurement 72 23 0 4 0 0 0 96 4 20
2022 Real property 75 10 16 0 0 0 0 84 0 10
2022 Information management 71 22 0 7 0 0 0 93 7 30
2022 Information technology 74 17 3 2 3 1 0 92 5 475
2022 Data sciences 71 20 4 0 0 4 2 96 0 50
2022 Policy 64 26 2 3 4 2 0 92 6 75
2022 Project management 69 20 2 7 0 0 2 91 8 50
2022 Other services to the public 79 6 5 5 5 0 0 85 10 20
2022 None of the above 71 20 5 1 3 1 0 91 4 130
2020 Client contact centre 82 15 0 3 0 0 0 97 3 20
2020 Compliance, inspection and enforcement 62 19 11 8 0 0 0 81 8 25
2020 Communications or public affairs 83 8 4 2 2 0 0 91 4 45
2020 Security 64 28 3 1 4 1 0 93 4 150
2020 Science and technology 52 31 3 8 3 2 1 86 11 95
2020 Administration and operations 79 10 3 3 4 0 1 91 7 80
2020 Human resources 73 15 3 3 6 0 0 88 9 90
2020 Financial management 50 26 14 10 0 0 0 76 10 50
2020 Procurement 68 26 0 0 5 0 0 95 5 20
2020 Real property 78 5 0 9 9 0 0 83 17 10
2020 Information management 58 29 6 3 3 0 0 87 6 30
2020 Information technology 63 26 5 4 1 0 0 89 6 515
2020 Evaluation 73 27 0 0 0 0 0 100 0 10
2020 Data sciences 70 20 0 5 2 2 0 93 7 45
2020 Policy 66 18 4 9 0 1 1 87 9 70
2020 Project management 56 21 13 6 2 0 2 79 9 50
2020 Other services to the public 55 27 9 0 5 5 0 86 5 20
2020 None of the above 62 21 11 3 3 0 0 83 6 190

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 29 10 18 0 7 0 69 20 15
2024 Intelligence analysts 35 36 13 7 8 0 1 72 15 185
2024 Compliance, inspection and enforcement 44 41 2 6 2 4 0 89 9 30
2024 Communications or public affairs 32 58 5 2 1 0 2 92 3 55
2024 Access to information and privacy 56 28 0 16 0 0 0 84 16 10
2024 Security 38 38 8 10 5 0 1 77 15 115
2024 Science and technology 36 41 13 4 5 1 0 78 9 95
2024 Administration and operations 38 40 8 11 3 0 0 78 14 90
2024 Human resources 30 41 12 13 3 0 1 72 15 110
2024 Financial management 49 34 9 5 2 0 0 83 7 50
2024 Procurement 56 35 0 0 4 5 0 96 4 20
2024 Real property 51 24 17 8 0 0 0 75 8 10
2024 Material management 26 46 9 13 0 6 0 77 13 20
2024 Information management 54 26 11 6 3 0 0 80 9 35
2024 Information technology 36 38 12 8 5 1 0 75 13 540
2024 Evaluation 46 54 0 0 0 0 0 100 0 10
2024 Data sciences 34 38 16 5 5 2 0 73 10 40
2024 Policy 32 37 10 13 8 0 0 69 21 80
2024 Project management 40 30 7 13 10 0 0 70 22 55
2024 Other services to the public 11 50 17 15 3 4 0 64 18 25
2024 None of the above 30 33 16 13 6 2 1 64 19 125
2022 Client contact centre 43 37 13 7 0 0 0 81 7 15
2022 Compliance, inspection and enforcement 34 40 4 23 0 0 0 74 23 30
2022 Communications or public affairs 49 33 5 7 2 3 0 85 9 40
2022 Security 40 35 9 10 4 1 1 77 14 195
2022 Science and technology 34 42 15 8 1 1 0 76 9 80
2022 Administration and operations 43 34 7 11 5 0 0 77 16 60
2022 Human resources 36 40 11 7 6 0 0 76 14 85
2022 Financial management 27 46 10 2 13 2 0 75 15 45
2022 Procurement 33 51 11 0 4 0 0 84 4 20
2022 Real property 27 39 27 8 0 0 0 65 8 10
2022 Information management 50 34 6 3 7 0 0 84 10 30
2022 Information technology 42 41 7 6 2 2 0 85 8 480
2022 Data sciences 42 46 11 2 0 0 0 88 2 50
2022 Policy 39 40 7 11 3 0 0 79 14 75
2022 Project management 44 36 6 10 4 0 0 81 14 50
2022 Other services to the public 36 33 21 11 0 0 0 68 11 20
2022 None of the above 37 43 9 3 6 2 0 81 10 130
2020 Client contact centre 65 25 5 0 5 0 0 90 5 20
2020 Compliance, inspection and enforcement 29 44 13 15 0 0 0 73 15 30
2020 Communications or public affairs 63 26 4 2 4 0 0 89 7 45
2020 Security 54 30 10 3 3 1 0 85 6 150
2020 Science and technology 33 35 14 8 4 6 0 72 13 90
2020 Administration and operations 62 29 5 3 1 0 0 91 5 80
2020 Human resources 48 28 12 8 3 0 0 77 11 90
2020 Financial management 42 42 10 2 2 2 0 86 4 50
2020 Procurement 70 20 5 0 5 0 0 90 5 20
2020 Real property 43 35 5 9 9 0 0 78 17 10
2020 Information management 65 23 3 3 3 3 0 90 7 30
2020 Information technology 44 34 13 6 3 1 0 78 9 510
2020 Evaluation 64 27 0 9 0 0 0 91 9 10
2020 Data sciences 36 34 18 5 5 2 0 72 9 45
2020 Policy 44 34 10 10 1 1 0 79 12 70
2020 Project management 45 37 10 4 0 2 2 85 4 50
2020 Other services to the public 32 23 27 0 14 5 0 57 14 20
2020 None of the above 38 27 19 10 4 2 0 67 13 190
2019 Client contact centre 44 30 17 4 0 4 0 77 4 20
2019 Compliance, inspection and enforcement 23 44 15 10 8 0 0 67 18 45
2019 Communications or public affairs 50 34 12 0 2 2 0 86 2 45
2019 Access to information and privacy 49 37 7 7 0 0 0 85 7 10
2019 Security 46 31 11 8 3 1 0 78 11 190
2019 Science and technology 29 43 14 12 1 2 0 73 13 115
2019 Administration and operations 43 34 14 5 3 1 0 77 9 90
2019 Human resources 36 33 10 13 5 3 0 71 18 100
2019 Financial management 50 35 12 2 2 0 0 84 3 60
2019 Procurement 31 34 26 0 10 0 0 64 10 20
2019 Information management 31 30 23 10 4 0 2 62 14 30
2019 Information technology 40 35 13 8 2 1 0 77 11 520
2019 Data sciences 34 44 10 7 4 0 0 78 11 40
2019 Policy 41 31 11 11 3 3 0 74 14 95
2019 Project management 34 45 9 2 6 2 2 82 8 45
2019 Other services to the public 44 41 4 7 4 0 0 85 11 25
2019 None of the above 36 40 13 6 4 1 0 77 10 165

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 29 54 7 10 0 0 0 83 10 50
2024 Communications or public affairs 34 53 7 6 0 0 0 86 6 15
2024 Security 45 41 11 3 0 0 0 86 3 30
2024 Science and technology 32 53 15 0 0 0 0 85 0 20
2024 Administration and operations 36 58 0 0 6 0 0 94 6 30
2024 Human resources 11 74 4 11 0 0 0 85 11 25
2024 Financial management 37 28 0 28 0 7 0 70 30 15
2024 Information technology 30 50 9 9 1 0 1 81 11 150
2024 Policy 25 47 12 15 0 0 0 72 15 30
2024 Project management 34 49 17 0 0 0 0 83 0 20
2024 None of the above 18 60 0 18 0 4 0 81 19 25
2022 Communications or public affairs 45 47 0 8 0 0 0 92 8 10
2022 Security 29 46 10 10 3 2 0 76 13 60
2022 Science and technology 16 54 13 17 0 0 0 69 17 20
2022 Administration and operations 36 55 0 8 0 0 0 92 8 20
2022 Human resources 23 65 6 7 0 0 0 87 7 15
2022 Financial management 40 46 7 0 0 7 0 92 0 15
2022 Information management 41 50 9 0 0 0 0 91 0 10
2022 Information technology 23 55 10 10 1 1 0 79 11 130
2022 Policy 19 58 4 19 0 0 0 77 19 25
2022 Project management 15 66 0 13 7 0 0 80 20 15
2022 None of the above 23 29 21 19 8 0 0 52 28 35
2020 Communications or public affairs 63 16 10 10 0 0 0 79 10 10
2020 Security 53 37 6 2 0 0 3 92 2 40
2020 Science and technology 33 44 0 17 6 0 0 78 22 20
2020 Administration and operations 45 47 4 4 0 0 0 92 4 25
2020 Human resources 27 73 0 0 0 0 0 100 0 25
2020 Financial management 43 36 14 7 0 0 0 79 7 15
2020 Information technology 26 51 8 12 2 0 1 78 14 140
2020 Policy 46 33 0 11 5 0 5 83 17 20
2020 Project management 23 62 8 0 0 0 8 92 0 15
2020 None of the above 29 48 4 14 4 0 0 78 18 50
2019 Compliance, inspection and enforcement 27 64 0 9 0 0 0 91 9 10
2019 Communications or public affairs 49 51 0 0 0 0 0 100 0 10
2019 Security 27 49 12 7 2 2 1 78 10 60
2019 Science and technology 20 44 17 15 3 0 0 65 18 30
2019 Administration and operations 41 43 3 5 8 0 0 84 13 20
2019 Human resources 45 48 0 4 4 0 0 93 7 30
2019 Financial management 30 47 6 10 0 6 0 82 11 15
2019 Information technology 27 42 15 5 3 4 5 75 9 125
2019 Policy 51 22 11 17 0 0 0 72 17 25
2019 Project management 34 45 14 0 0 7 0 85 0 15
2019 None of the above 31 52 5 7 3 3 0 85 10 40
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 29 71 15
2024 Intelligence analysts 17 83 185
2024 Compliance, inspection and enforcement 10 90 30
2024 Communications or public affairs 11 89 55
2024 Access to information and privacy 16 84 10
2024 Security 17 83 115
2024 Science and technology 11 89 95
2024 Administration and operations 15 85 90
2024 Human resources 22 78 110
2024 Financial management 14 86 50
2024 Procurement 6 94 20
2024 Real property 24 76 10
2024 Material management 10 90 20
2024 Information management 16 84 35
2024 Information technology 13 87 540
2024 Evaluation 0 100 10
2024 Data sciences 10 90 40
2024 Policy 14 86 80
2024 Project management 18 82 55
2024 Other services to the public 7 93 25
2024 None of the above 15 85 125
2022 Client contact centre 39 61 15
2022 Compliance, inspection and enforcement 28 72 30
2022 Communications or public affairs 13 87 40
2022 Security 14 86 195
2022 Science and technology 10 90 80
2022 Administration and operations 13 87 60
2022 Human resources 18 82 85
2022 Financial management 11 89 45
2022 Procurement 37 63 20
2022 Real property 28 72 10
2022 Information management 10 90 30
2022 Information technology 10 90 480
2022 Data sciences 17 83 50
2022 Policy 15 85 75
2022 Project management 15 85 50
2022 Other services to the public 6 94 20
2022 None of the above 10 90 130
2020 Client contact centre 10 90 20
2020 Compliance, inspection and enforcement 4 96 30
2020 Communications or public affairs 16 84 45
2020 Security 11 89 150
2020 Science and technology 10 90 95
2020 Administration and operations 9 91 80
2020 Human resources 16 84 90
2020 Financial management 4 96 50
2020 Procurement 5 95 20
2020 Real property 9 91 10
2020 Information management 10 90 30
2020 Information technology 7 93 510
2020 Evaluation 9 91 10
2020 Data sciences 9 91 45
2020 Policy 9 91 70
2020 Project management 6 94 50
2020 Other services to the public 18 82 20
2020 None of the above 7 93 195
2019 Client contact centre 16 84 20
2019 Compliance, inspection and enforcement 18 82 45
2019 Communications or public affairs 7 93 45
2019 Access to information and privacy 0 100 10
2019 Security 10 90 190
2019 Science and technology 11 89 115
2019 Administration and operations 15 85 90
2019 Human resources 9 91 105
2019 Financial management 12 88 60
2019 Procurement 36 64 20
2019 Information management 5 95 30
2019 Information technology 8 92 520
2019 Data sciences 13 87 40
2019 Policy 8 92 95
2019 Project management 8 92 50
2019 Other services to the public 11 89 25
2019 None of the above 10 90 165

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 65 35 30
2024 Security 37 63 20
2024 Science and technology 68 32 10
2024 Administration and operations 67 33 15
2024 Human resources 49 51 25
2024 Information technology 65 35 70
2024 Policy 92 8 10
2024 None of the above 63 37 20
2022 Security 58 42 30
2022 Human resources 56 44 15
2022 Information technology 53 47 45
2022 Policy 52 48 10
2022 None of the above 67 33 15
2020 Security 61 39 15
2020 Human resources 45 55 15
2020 Information technology 61 39 40
2020 None of the above 48 52 15

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 78 22 30
2024 Security 90 10 20
2024 Science and technology 63 37 10
2024 Administration and operations 85 15 15
2024 Human resources 84 16 25
2024 Information technology 72 28 70
2024 Policy 91 9 10
2024 None of the above 72 28 20
2022 Security 76 24 30
2022 Human resources 93 7 15
2022 Information technology 80 20 45
2022 Policy 76 24 10
2022 None of the above 86 14 15
2020 Security 87 13 15
2020 Human resources 100 0 15
2020 Information technology 84 16 40
2020 None of the above 88 12 15
2019 Security 89 11 20
2019 Science and technology 77 23 15
2019 Administration and operations 88 12 15
2019 Human resources 94 6 10
2019 Information technology 79 21 45
2019 None of the above 82 18 15

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 41 35 0 12 4 3 4 82 18 25
2024 Security 25 47 6 11 11 0 0 72 22 15
2024 Administration and operations 25 49 0 17 0 9 0 81 19 10
2024 Human resources 58 27 0 0 15 0 0 85 15 20
2024 Information technology 50 25 8 10 4 4 0 78 14 50
2024 Policy 37 27 8 18 10 0 0 64 28 10
2024 None of the above 57 31 12 0 0 0 0 88 0 15
2022 Security 41 39 13 0 0 0 7 86 0 20
2022 Human resources 45 34 7 0 14 0 0 79 14 15
2022 Information technology 59 22 3 13 3 0 0 81 16 40
2022 None of the above 47 35 0 0 18 0 0 82 18 10
2020 Security 66 34 0 0 0 0 0 100 0 15
2020 Human resources 73 27 0 0 0 0 0 100 0 15
2020 Information technology 40 35 6 13 3 3 0 77 16 30
2020 None of the above 42 50 0 8 0 0 0 92 8 10
2019 Security 42 40 0 18 0 0 0 82 18 15
2019 Science and technology 60 20 0 10 10 0 0 80 20 10
2019 Administration and operations 42 25 8 25 0 0 0 67 25 10
2019 Information technology 38 42 3 15 2 0 0 80 17 35
2019 None of the above 34 52 7 7 0 0 0 85 7 15

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 70 18 0 0 0 6 6 100 0 15
2024 Intelligence analysts 70 17 5 0 2 2 4 93 2 185
2024 Compliance, inspection and enforcement 68 28 0 0 0 4 0 100 0 30
2024 Communications or public affairs 64 26 0 3 1 1 3 95 5 55
2024 Access to information and privacy 67 24 0 0 9 0 0 91 9 10
2024 Security 63 29 3 2 3 0 0 92 5 115
2024 Science and technology 61 30 3 3 0 1 2 94 3 95
2024 Administration and operations 56 26 8 0 1 4 5 90 1 90
2024 Human resources 65 22 5 5 1 2 0 89 6 110
2024 Financial management 61 27 2 5 0 2 4 93 5 50
2024 Procurement 66 25 0 4 0 5 0 96 4 20
2024 Real property 83 9 0 0 8 0 0 92 8 10
2024 Material management 57 23 8 0 0 13 0 91 0 20
2024 Information management 77 11 3 2 0 3 3 94 2 35
2024 Information technology 62 24 4 4 2 2 1 89 6 540
2024 Evaluation 57 33 10 0 0 0 0 90 0 10
2024 Data sciences 79 16 0 2 0 3 0 98 2 40
2024 Policy 60 23 4 6 4 2 3 87 10 80
2024 Project management 61 25 5 0 5 4 0 90 5 55
2024 Other services to the public 49 28 13 3 3 0 4 80 7 25
2024 None of the above 54 30 6 3 1 2 4 90 4 125
2022 Client contact centre 75 19 7 0 0 0 0 93 0 15
2022 Compliance, inspection and enforcement 68 17 0 4 4 3 4 92 8 30
2022 Communications or public affairs 65 26 2 0 2 0 5 95 2 40
2022 Security 59 28 5 2 1 2 3 91 4 195
2022 Science and technology 59 28 6 3 0 3 1 91 3 80
2022 Administration and operations 64 26 0 5 0 2 4 94 6 60
2022 Human resources 71 14 2 5 0 1 7 92 5 85
2022 Financial management 53 35 0 2 3 5 2 95 5 45
2022 Procurement 80 15 0 0 0 0 5 100 0 20
2022 Real property 74 8 10 0 0 0 8 89 0 10
2022 Information management 79 17 0 0 0 4 0 100 0 30
2022 Information technology 63 26 4 1 2 3 2 93 3 475
2022 Data sciences 72 22 0 0 2 2 2 98 2 50
2022 Policy 66 20 7 0 0 3 4 93 0 75
2022 Project management 65 18 13 0 2 0 2 85 2 50
2022 Other services to the public 69 16 5 5 5 0 0 85 10 20
2022 None of the above 60 27 5 3 2 0 4 90 5 130
2020 Client contact centre 67 25 3 5 0 0 0 92 5 20
2020 Compliance, inspection and enforcement 51 27 0 7 0 4 11 92 8 30
2020 Communications or public affairs 73 16 2 0 2 2 4 95 2 45
2020 Security 69 20 6 1 1 2 1 92 2 150
2020 Science and technology 56 27 3 6 1 2 4 89 8 95
2020 Administration and operations 62 22 6 4 0 0 6 89 4 80
2020 Human resources 71 21 3 1 1 0 2 94 2 90
2020 Financial management 54 34 2 4 0 0 6 94 4 50
2020 Procurement 50 25 10 0 0 15 0 88 0 20
2020 Real property 78 5 0 0 9 0 9 91 9 10
2020 Information management 65 16 16 0 0 3 0 83 0 30
2020 Information technology 62 24 7 2 1 3 2 90 3 515
2020 Evaluation 55 27 0 0 0 0 18 100 0 10
2020 Data sciences 59 27 2 0 2 7 2 95 3 45
2020 Policy 65 24 3 4 1 1 1 92 5 70
2020 Project management 63 24 2 8 0 0 2 90 8 50
2020 Other services to the public 59 18 9 5 5 0 5 81 10 20
2020 None of the above 59 24 10 2 3 3 1 86 4 190
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 13 69 15
2024 Intelligence analysts 15 65 185
2024 Compliance, inspection and enforcement 6 67 30
2024 Communications or public affairs 5 64 55
2024 Access to information and privacy 9 82 10
2024 Security 12 68 115
2024 Science and technology 5 65 95
2024 Administration and operations 8 79 90
2024 Human resources 5 80 110
2024 Financial management 7 82 50
2024 Procurement 14 82 20
2024 Real property 0 92 10
2024 Material management 21 79 20
2024 Information management 3 83 35
2024 Information technology 10 62 540
2024 Evaluation 0 92 10
2024 Data sciences 13 62 40
2024 Policy 7 75 80
2024 Project management 11 67 55
2024 Other services to the public 13 65 25
2024 None of the above 5 71 125
2022 Client contact centre 7 73 15
2022 Compliance, inspection and enforcement 16 77 30
2022 Communications or public affairs 20 67 40
2022 Security 15 67 195
2022 Science and technology 20 40 80
2022 Administration and operations 10 75 60
2022 Human resources 11 76 85
2022 Financial management 25 52 45
2022 Procurement 25 53 20
2022 Real property 0 48 10
2022 Information management 16 68 30
2022 Information technology 21 53 480
2022 Data sciences 18 53 50
2022 Policy 14 59 75
2022 Project management 15 60 50
2022 Other services to the public 18 49 20
2022 None of the above 19 59 130
2020 Client contact centre 33 45 20
2020 Compliance, inspection and enforcement 38 47 30
2020 Communications or public affairs 24 53 45
2020 Security 27 50 150
2020 Science and technology 31 46 95
2020 Administration and operations 18 66 80
2020 Human resources 20 70 90
2020 Financial management 42 44 50
2020 Procurement 25 50 20
2020 Real property 9 74 10
2020 Information management 29 52 30
2020 Information technology 36 39 515
2020 Evaluation 36 27 10
2020 Data sciences 32 45 45
2020 Policy 28 55 70
2020 Project management 22 45 50
2020 Other services to the public 41 41 20
2020 None of the above 35 41 195

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Intelligence analysts 38 62 25
2024 Security 80 20 15
2024 Information technology 71 29 55
2022 Security 58 42 30
2022 Science and technology 61 39 15
2022 Financial management 34 66 10
2022 Information technology 54 46 100
2022 Policy 59 41 10
2022 None of the above 55 45 25
2020 Compliance, inspection and enforcement 34 66 10
2020 Communications or public affairs 53 47 10
2020 Security 45 55 40
2020 Science and technology 48 52 30
2020 Administration and operations 34 66 15
2020 Human resources 71 29 20
2020 Financial management 38 62 20
2020 Information technology 42 58 190
2020 Data sciences 29 71 15
2020 Policy 31 69 20
2020 Project management 27 73 10
2020 None of the above 35 65 65

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 30 25 17 4 23 0 0 56 27 25
2024 Security 23 36 0 22 19 0 0 59 41 15
2024 Information technology 28 27 8 22 15 0 0 56 37 55
2022 Security 24 24 14 16 10 3 8 54 30 30
2022 Science and technology 7 30 6 12 45 0 0 37 57 15
2022 Financial management 8 52 0 10 30 0 0 60 40 10
2022 Information technology 19 28 7 15 21 3 6 52 40 100
2022 Policy 10 42 12 18 8 0 9 57 29 10
2022 None of the above 15 21 7 23 25 4 4 39 53 25
2020 Compliance, inspection and enforcement 38 28 9 15 9 0 0 66 24 10
2020 Communications or public affairs 19 28 9 19 15 0 9 52 37 10
2020 Security 26 38 10 19 4 0 3 65 24 40
2020 Science and technology 17 14 7 24 34 3 0 32 61 30
2020 Administration and operations 27 31 14 7 14 0 7 63 22 15
2020 Human resources 46 20 11 11 11 0 0 66 23 20
2020 Financial management 19 29 5 24 24 0 0 48 48 20
2020 Information technology 18 29 11 19 20 0 3 48 41 185
2020 Data sciences 14 7 29 21 29 0 0 21 50 15
2020 Policy 13 21 10 37 13 0 5 36 53 20
2020 Project management 9 27 9 27 18 9 0 40 50 10
2020 None of the above 9 18 20 27 21 0 5 29 50 65

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Intelligence analysts 7 21 13 4 30 9 15 37 45 25
2024 Security 12 28 0 7 35 7 10 49 51 15
2024 Information technology 23 13 12 9 17 5 21 48 35 55
2022 Security 18 24 0 10 14 10 25 65 35 30
2022 Science and technology 0 19 0 6 46 6 23 27 73 15
2022 Financial management 8 9 10 0 11 17 44 44 29 10
2022 Information technology 10 15 9 7 15 7 37 44 40 100
2022 Policy 9 10 21 8 22 0 30 28 43 10
2022 None of the above 8 5 7 8 14 4 55 30 52 25
2020 Compliance, inspection and enforcement 9 19 9 0 28 0 34 43 43 10
2020 Communications or public affairs 19 28 9 9 15 0 19 58 30 10
2020 Security 22 31 12 13 4 0 18 65 21 40
2020 Science and technology 14 10 7 14 28 3 24 33 57 30
2020 Administration and operations 11 7 0 27 21 0 34 27 73 15
2020 Human resources 11 17 17 11 6 3 35 45 27 20
2020 Financial management 10 10 5 5 14 0 57 44 44 20
2020 Information technology 14 12 9 17 16 2 29 38 48 190
2020 Data sciences 14 7 21 21 14 0 21 27 45 15
2020 Policy 10 5 5 31 16 5 26 23 70 20
2020 Project management 0 18 9 18 27 9 18 25 63 10
2020 None of the above 5 11 14 16 23 3 29 23 57 65

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 58 10 0 0 0 0 32 85 15 15
2024 Intelligence analysts 53 10 3 3 4 7 20 72 28 185
2024 Compliance, inspection and enforcement 56 3 2 3 3 0 33 83 17 30
2024 Communications or public affairs 56 9 2 0 1 5 26 82 18 55
2024 Access to information and privacy 26 33 0 0 0 0 41 45 55 10
2024 Security 56 11 5 5 3 4 17 70 30 115
2024 Science and technology 52 13 7 1 0 5 22 72 28 95
2024 Administration and operations 51 8 6 3 3 1 29 72 28 90
2024 Human resources 50 16 2 1 5 0 26 68 32 110
2024 Financial management 63 21 0 3 0 0 13 72 28 50
2024 Procurement 71 0 0 0 5 0 25 94 6 20
2024 Real property 50 16 0 0 0 0 35 76 24 10
2024 Material management 66 0 10 6 6 0 13 76 24 20
2024 Information management 50 9 9 0 0 0 32 73 27 35
2024 Information technology 52 14 5 2 4 5 18 68 32 540
2024 Evaluation 53 0 9 0 0 0 38 85 15 10
2024 Data sciences 53 14 10 3 0 5 16 66 34 40
2024 Policy 49 9 9 5 3 2 24 67 33 80
2024 Project management 62 5 2 3 3 4 20 82 18 55
2024 Other services to the public 39 19 7 4 0 9 21 56 44 25
2024 None of the above 51 9 3 3 1 2 31 75 25 125
2022 Client contact centre 45 15 7 0 0 0 33 15
2022 Compliance, inspection and enforcement 50 11 6 0 7 4 22 30
2022 Communications or public affairs 63 9 2 0 4 2 19 40
2022 Security 57 10 5 3 4 2 19 195
2022 Science and technology 46 15 11 4 7 7 10 80
2022 Administration and operations 56 12 2 4 5 4 18 60
2022 Human resources 61 7 6 6 2 0 18 85
2022 Financial management 54 13 7 0 7 6 14 45
2022 Procurement 46 15 11 0 4 5 18 20
2022 Real property 73 9 0 0 10 0 8 10
2022 Information management 41 24 9 6 3 0 17 30
2022 Information technology 54 14 9 4 3 2 14 475
2022 Data sciences 48 14 9 4 0 5 20 50
2022 Policy 54 12 2 4 2 3 22 75
2022 Project management 65 16 2 4 4 2 8 50
2022 Other services to the public 41 22 0 0 6 5 26 20
2022 None of the above 53 10 8 0 6 3 20 130
2020 Client contact centre 45 21 16 3 0 5 10 20
2020 Compliance, inspection and enforcement 53 18 4 4 7 4 11 30
2020 Communications or public affairs 62 17 7 2 6 2 4 45
2020 Security 60 17 5 2 2 5 8 150
2020 Science and technology 59 11 12 4 3 2 9 95
2020 Administration and operations 69 6 8 1 1 0 14 80
2020 Human resources 72 11 4 1 2 1 9 90
2020 Financial management 70 16 4 2 4 0 4 50
2020 Procurement 55 10 5 5 5 0 20 20
2020 Real property 57 17 0 0 9 0 17 10
2020 Information management 39 23 16 0 10 0 13 30
2020 Information technology 52 15 9 7 5 2 10 515
2020 Evaluation 64 9 18 0 0 0 9 10
2020 Data sciences 52 27 5 5 7 2 2 45
2020 Policy 63 20 10 1 4 0 3 70
2020 Project management 57 14 4 10 6 2 6 50
2020 Other services to the public 55 14 5 9 0 5 14 20
2020 None of the above 55 18 7 3 4 2 12 195
2019 Client contact centre 43 9 11 3 4 9 22 20
2019 Compliance, inspection and enforcement 49 10 16 17 5 0 2 45
2019 Communications or public affairs 48 12 13 2 7 2 17 45
2019 Access to information and privacy 52 7 7 15 7 0 12 10
2019 Security 62 12 9 5 6 0 6 195
2019 Science and technology 54 16 8 7 8 0 7 115
2019 Administration and operations 51 19 6 6 3 1 13 90
2019 Human resources 53 18 3 7 8 0 12 100
2019 Financial management 54 20 2 12 8 0 3 60
2019 Procurement 28 15 26 5 10 0 15 20
2019 Information management 39 27 10 6 15 0 4 30
2019 Information technology 50 19 10 7 8 1 5 520
2019 Data sciences 50 17 9 2 6 4 11 40
2019 Policy 53 18 7 5 8 0 10 90
2019 Project management 57 15 10 4 10 0 4 50
2019 Other services to the public 44 18 15 4 7 0 11 25
2019 None of the above 52 14 10 3 6 3 13 165
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