2024 Public Service Employee Survey Results for Parks Canada by Question 107. Do you occupy a position in which you provide services directly to the public as a regular part of your job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

Top of page

My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 49 5 12 5 0 0 78 17 1040
2024 Does not provide services to public 35 48 4 10 3 0 0 83 13 1950
2022 Provides services to public 30 47 4 15 4 0 0 77 20 1050
2022 Does not provide services to public 33 48 4 11 4 0 0 81 15 2050
2020 Provides services to public 30 49 5 13 4 0 0 79 16 1190
2020 Does not provide services to public 31 49 6 12 2 0 0 80 14 2090

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 71 13 5 4 4 0 4 87 8 1040
2024 Does not provide services to public 72 14 5 5 3 0 2 88 8 1955

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 68 15 5 4 4 0 4 87 8 1040
2024 Does not provide services to public 68 17 5 6 3 0 2 86 9 1955

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 38 7 12 7 0 0 74 19 1040
2024 Does not provide services to public 40 34 8 11 7 0 1 74 18 1955
2022 Provides services to public 37 36 9 12 6 0 0 74 18 1045
2022 Does not provide services to public 41 37 7 9 4 0 1 79 14 2050
2020 Provides services to public 36 37 10 12 4 0 0 73 16 1190
2020 Does not provide services to public 33 40 10 13 3 0 0 74 16 2090
2019 Provides services to public 43 36 6 11 4 0 0 79 15 2235
2019 Does not provide services to public 44 35 6 11 4 0 0 79 15 2140

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 38 11 15 7 0 0 67 22 1040
2024 Does not provide services to public 29 43 11 11 5 0 1 73 16 1950
2022 Provides services to public 26 41 12 15 6 0 0 67 21 1045
2022 Does not provide services to public 28 42 12 13 5 0 0 70 18 2050
2020 Provides services to public 29 40 12 14 4 0 0 70 18 1180
2020 Does not provide services to public 31 42 12 12 2 0 0 74 14 2090
2019 Provides services to public 33 40 9 13 5 0 0 73 18 2230
2019 Does not provide services to public 29 41 12 13 5 0 0 70 18 2140

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 38 8 10 5 0 0 77 15 1040
2024 Does not provide services to public 49 35 6 8 2 0 0 83 10 1955
2022 Provides services to public 43 38 6 9 4 0 0 81 13 1045
2022 Does not provide services to public 49 34 7 7 2 0 0 84 9 2050
2020 Provides services to public 41 37 9 10 2 0 0 78 13 1185
2020 Does not provide services to public 46 37 8 7 1 0 0 84 9 2080
2019 Provides services to public 48 34 6 9 3 0 0 82 12 2220
2019 Does not provide services to public 48 36 7 6 3 0 0 85 8 2135

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 34 10 11 7 0 1 71 19 1040
2024 Does not provide services to public 48 31 9 7 5 0 0 79 12 1955
2022 Provides services to public 39 33 10 11 6 0 0 72 17 1045
2022 Does not provide services to public 49 31 8 7 4 0 0 80 11 2050
2020 Provides services to public 42 30 12 10 5 0 0 72 15 1185
2020 Does not provide services to public 48 32 9 7 3 0 0 80 10 2080
2019 Provides services to public 45 31 9 8 6 0 0 77 14 2230
2019 Does not provide services to public 44 33 10 9 4 0 0 77 13 2140

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 40 37 10 8 4 0 0 78 12 1040
2024 Does not provide services to public 39 42 9 6 3 0 0 81 10 1955
2022 Provides services to public 41 38 10 6 4 0 0 80 10 1045
2022 Does not provide services to public 44 38 8 6 4 0 0 82 9 2050
2020 Provides services to public 38 40 11 7 4 0 0 78 11 1190
2020 Does not provide services to public 41 40 9 7 2 0 0 82 10 2095
2019 Provides services to public 45 36 10 6 3 0 0 80 10 2235
2019 Does not provide services to public 43 38 10 6 3 0 0 81 9 2145

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 35 15 13 10 0 0 61 23 1040
2024 Does not provide services to public 34 36 13 10 7 0 0 70 17 1955
2022 Provides services to public 27 34 13 13 12 0 0 61 26 1050
2022 Does not provide services to public 35 35 13 9 8 0 0 70 17 2055
2020 Provides services to public 27 37 14 13 9 0 0 64 22 1185
2020 Does not provide services to public 35 38 13 10 4 0 0 73 14 2095
2019 Provides services to public 32 37 12 11 7 0 0 69 18 2230
2019 Does not provide services to public 29 38 16 11 6 0 0 67 17 2140

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 42 10 12 6 0 0 72 18 1040
2024 Does not provide services to public 33 46 8 9 4 0 0 79 13 1955
2022 Provides services to public 30 43 10 12 5 0 0 73 16 1045
2022 Does not provide services to public 31 45 9 10 4 0 0 76 15 2050
2020 Provides services to public 27 42 15 11 5 0 0 69 16 1180
2020 Does not provide services to public 32 41 13 11 3 0 0 73 14 2080
2019 Provides services to public 35 41 10 10 4 0 0 76 14 2215
2019 Does not provide services to public 28 43 13 11 5 0 0 71 16 2130

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 39 10 5 4 0 0 81 9 1040
2024 Does not provide services to public 46 39 7 5 2 0 0 85 8 1955
2022 Provides services to public 46 37 8 6 2 0 0 83 8 1045
2022 Does not provide services to public 48 38 7 4 2 0 0 87 6 2050
2020 Provides services to public 40 41 10 5 3 0 0 81 8 1180
2020 Does not provide services to public 47 38 9 5 1 0 0 85 6 2085
2019 Provides services to public 50 32 9 5 3 0 0 82 8 2220
2019 Does not provide services to public 45 39 9 4 2 0 0 84 6 2135

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 32 36 10 13 9 0 0 68 21 1040
2024 Does not provide services to public 37 37 10 10 5 0 0 74 16 1955
2022 Provides services to public 32 34 11 12 10 0 0 67 22 1045
2022 Does not provide services to public 38 38 11 8 5 0 0 75 14 2055
2020 Provides services to public 30 37 14 11 8 0 0 67 19 1185
2020 Does not provide services to public 38 36 13 9 4 0 0 74 13 2085
2019 Provides services to public 37 35 12 10 6 0 0 72 16 2225
2019 Does not provide services to public 33 38 13 10 5 0 0 71 15 2140

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 29 9 3 1 0 0 86 5 1040
2024 Does not provide services to public 53 33 10 3 1 0 0 86 4 1955
2022 Provides services to public 59 31 7 3 1 0 0 90 4 1045
2022 Does not provide services to public 56 33 8 3 1 0 0 88 4 2055
2020 Provides services to public 56 31 8 3 1 0 0 88 4 1180
2020 Does not provide services to public 54 34 8 3 1 0 0 88 4 2085
2019 Provides services to public 60 27 8 3 2 0 0 88 4 2215
2019 Does not provide services to public 56 32 8 3 1 0 0 88 4 2130

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 38 14 10 7 0 0 69 17 1040
2024 Does not provide services to public 35 38 12 10 6 0 0 73 15 1955
2022 Provides services to public 30 41 11 11 7 0 0 72 18 1045
2022 Does not provide services to public 36 40 10 9 4 0 0 77 13 2050
2020 Provides services to public 32 40 11 11 7 0 0 72 17 1180
2020 Does not provide services to public 40 38 10 8 4 0 0 78 12 2085
2019 Provides services to public 33 35 12 12 7 0 0 69 19 2230
2019 Does not provide services to public 33 41 10 10 5 0 0 74 16 2130

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 32 14 10 6 0 0 69 17 1040
2024 Does not provide services to public 41 34 12 8 4 0 0 75 13 1955
2022 Provides services to public 39 32 12 8 7 0 0 71 16 1045
2022 Does not provide services to public 42 36 11 7 4 0 0 78 11 2055
2020 Provides services to public 36 35 14 10 5 0 0 70 15 1185
2020 Does not provide services to public 43 35 12 6 4 0 0 78 10 2095
2019 Provides services to public 40 31 13 10 5 0 0 71 16 2225
2019 Does not provide services to public 36 36 13 9 5 0 0 72 15 2135

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 31 37 15 10 6 1 0 68 16 1040
2024 Does not provide services to public 36 37 12 9 4 0 0 74 14 1955
2022 Provides services to public 34 36 14 11 5 0 0 70 16 1045
2022 Does not provide services to public 36 37 13 8 5 0 0 74 13 2055
2020 Provides services to public 31 40 13 11 5 0 0 71 16 1185
2020 Does not provide services to public 34 41 13 8 3 0 0 76 11 2090
2019 Provides services to public 38 38 11 9 4 0 0 76 13 2215
2019 Does not provide services to public 30 41 15 9 3 0 0 72 12 2120

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 36 11 4 3 0 0 82 7 1040
2024 Does not provide services to public 44 40 9 5 2 0 0 84 7 1955
2022 Provides services to public 46 37 10 4 2 0 0 83 6 1050
2022 Does not provide services to public 47 36 10 4 2 0 0 84 6 2055
2020 Provides services to public 47 38 7 5 2 0 0 86 7 1185
2020 Does not provide services to public 49 36 8 5 1 0 0 86 6 2095
2019 Provides services to public 53 33 7 4 2 0 0 87 6 2240
2019 Does not provide services to public 48 37 9 5 1 0 0 85 6 2145

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 35 18 7 4 0 1 70 11 1040
2024 Does not provide services to public 35 34 18 8 5 0 1 69 12 1955
2022 Provides services to public 32 33 22 8 4 0 1 65 13 1050
2022 Does not provide services to public 30 35 19 8 6 0 0 66 15 2055
2020 Provides services to public 30 36 19 8 5 0 1 67 13 1175
2020 Does not provide services to public 33 32 20 10 5 0 0 65 15 2070
2019 Provides services to public 45 27 17 7 4 0 1 73 11 2230
2019 Does not provide services to public 31 32 21 10 5 0 0 63 15 2130

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 25 37 19 7 1 2 27 35 1040
2024 Does not provide services to public 8 24 40 18 8 0 2 26 33 1955
2022 Provides services to public 7 25 39 19 8 1 2 28 33 1045
2022 Does not provide services to public 8 23 40 18 9 1 1 27 32 2050
2020 Provides services to public 8 27 39 18 6 0 1 24 36 1185
2020 Does not provide services to public 8 24 40 21 6 1 0 27 32 2095
2019 Provides services to public 8 19 32 22 16 1 2 39 28 2220
2019 Does not provide services to public 9 27 37 18 8 1 1 26 36 2140

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 31 30 11 6 1 3 17 52 1040
2024 Does not provide services to public 16 29 32 13 6 1 2 20 47 1950
2022 Provides services to public 14 32 31 10 7 1 4 19 49 1045
2022 Does not provide services to public 15 29 33 14 6 1 2 21 45 2050
2020 Provides services to public 18 30 33 12 6 1 0 18 48 1185
2020 Does not provide services to public 14 26 33 18 7 1 1 25 41 2090
2019 Provides services to public 14 22 28 16 15 2 3 32 38 2225
2019 Does not provide services to public 16 26 31 16 8 2 1 24 43 2135

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 4 10 28 36 18 1 4 57 14 1035
2024 Does not provide services to public 5 13 35 29 16 0 2 46 18 1950
2022 Provides services to public 2 10 31 34 18 1 4 55 13 1040
2022 Does not provide services to public 5 14 32 31 16 1 1 48 20 2050
2020 Provides services to public 4 10 33 38 14 0 2 53 14 1180
2020 Does not provide services to public 4 14 34 34 13 0 1 47 19 2080
2019 Provides services to public 3 8 22 32 31 1 4 66 11 2215
2019 Does not provide services to public 4 13 34 31 16 1 1 48 17 2120

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 26 26 16 8 1 3 25 49 1040
2024 Does not provide services to public 17 22 29 17 12 1 3 30 40 1950
2022 Provides services to public 19 24 27 15 12 1 1 27 45 1040
2022 Does not provide services to public 15 21 28 19 12 1 3 33 38 2050
2020 Provides services to public 15 24 28 20 11 1 1 31 40 1185
2020 Does not provide services to public 12 20 29 23 13 1 1 37 33 2085
2019 Provides services to public 16 17 23 21 20 1 2 42 34 2230
2019 Does not provide services to public 14 21 28 21 13 1 2 35 36 2130

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 23 26 17 10 2 4 29 43 1040
2024 Does not provide services to public 10 20 26 22 15 2 5 39 33 1955
2022 Provides services to public 20 26 23 16 9 2 3 27 48 1040
2022 Does not provide services to public 14 22 28 16 13 3 4 32 38 2050
2020 Provides services to public 12 22 26 25 13 2 2 39 34 1180
2020 Does not provide services to public 8 16 28 27 17 2 2 46 25 2080
2019 Provides services to public 12 15 24 19 23 3 3 45 29 2215
2019 Does not provide services to public 10 21 27 20 17 3 3 39 33 2130

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 26 30 13 9 3 4 23 45 1040
2024 Does not provide services to public 15 25 33 14 8 2 3 23 42 1955
2022 Provides services to public 16 29 30 12 8 2 4 21 47 1045
2022 Does not provide services to public 15 25 35 14 7 2 2 22 41 2050
2020 Provides services to public 14 27 35 15 7 1 2 23 41 1185
2020 Does not provide services to public 11 24 35 18 8 2 1 27 36 2085
2019 Provides services to public 13 18 26 18 18 3 4 38 34 2215
2019 Does not provide services to public 13 24 32 16 11 2 2 28 39 2135

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 16 35 25 12 1 3 38 25 1040
2024 Does not provide services to public 5 13 32 32 16 1 2 49 18 1955
2022 Provides services to public 9 21 32 25 11 1 3 37 30 1045
2022 Does not provide services to public 5 14 33 29 17 1 1 46 20 2050
2020 Provides services to public 7 18 36 25 12 0 1 38 25 1185
2020 Does not provide services to public 5 15 37 29 12 1 1 42 20 2090
2019 Provides services to public 14 20 31 20 12 1 2 33 35 2230
2019 Does not provide services to public 9 20 34 22 12 1 2 35 30 2135
Top of page

My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 33 18 12 13 3 2 53 27 1040
2024 Does not provide services to public 23 32 15 12 8 7 4 61 22 1955
2022 Provides services to public 17 34 16 15 13 3 2 54 30 1045
2022 Does not provide services to public 24 29 17 10 7 7 4 60 20 2050
2020 Provides services to public 20 32 18 17 9 3 1 54 28 1185
2020 Does not provide services to public 24 32 18 10 6 6 3 63 17 2085
2019 Provides services to public 27 32 14 13 8 4 2 63 22 2235
2019 Does not provide services to public 24 31 17 13 8 4 3 60 22 2135

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 31 9 13 8 1 0 70 21 1040
2024 Does not provide services to public 47 30 7 9 6 1 0 78 15 1955
2022 Provides services to public 36 33 10 11 9 1 0 69 20 1045
2022 Does not provide services to public 47 29 8 10 5 1 0 77 15 2050
2020 Provides services to public 36 29 11 15 8 0 0 65 23 1180
2020 Does not provide services to public 45 33 9 8 5 1 0 78 13 2085
2019 Provides services to public 44 29 9 11 7 0 0 73 18 2230
2019 Does not provide services to public 40 32 10 11 6 1 0 73 17 2140

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 34 10 9 4 0 0 77 14 1040
2024 Does not provide services to public 52 33 5 7 3 0 0 85 10 1955
2022 Provides services to public 41 37 9 9 4 0 0 78 13 1045
2022 Does not provide services to public 54 31 7 6 3 0 0 85 9 2050
2020 Provides services to public 42 34 10 11 4 0 0 75 15 1185
2020 Does not provide services to public 51 33 7 6 2 0 0 85 9 2080
2019 Provides services to public 43 36 7 9 4 0 0 80 13 2230
2019 Does not provide services to public 44 37 8 8 4 0 0 80 11 2140

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 38 11 6 5 1 0 78 11 1040
2024 Does not provide services to public 49 34 8 5 3 1 0 84 8 1955
2022 Provides services to public 38 41 10 7 4 1 0 79 11 1045
2022 Does not provide services to public 48 36 9 4 2 1 0 84 6 2050
2020 Provides services to public 36 40 14 7 4 1 0 76 10 1180
2020 Does not provide services to public 48 35 9 5 2 1 0 84 7 2075
2019 Provides services to public 43 36 10 7 3 1 0 79 10 2235
2019 Does not provide services to public 41 40 11 5 3 0 0 81 8 2145

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 28 11 6 5 3 4 76 12 1040
2024 Does not provide services to public 46 29 8 6 3 4 5 81 10 1955
2022 Provides services to public 44 29 11 7 3 4 3 78 10 1050
2022 Does not provide services to public 47 29 8 6 2 4 3 83 9 2055

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 38 32 12 6 5 3 5 75 12 1040
2024 Does not provide services to public 42 29 10 7 3 4 5 79 10 1955
2022 Provides services to public 40 30 12 9 2 4 3 74 12 1045
2022 Does not provide services to public 43 29 10 6 3 5 4 80 9 2050
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 43 31 13 7 5 1 2 75 11 1040
2024 Does not provide services to public 53 29 9 4 3 1 2 84 7 1955
2022 Provides services to public 46 29 12 6 4 1 2 77 10 1045
2022 Does not provide services to public 53 26 11 4 2 1 2 82 7 2055
2020 Provides services to public 46 28 14 7 3 0 2 75 11 1185
2020 Does not provide services to public 54 27 11 4 2 1 2 83 6 2090
2019 Provides services to public 42 28 15 6 3 1 5 74 10 2235
2019 Does not provide services to public 47 29 14 5 3 1 2 78 8 2140

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 32 10 12 8 0 1 69 21 1040
2024 Does not provide services to public 43 32 10 8 7 0 0 75 15 1955
2022 Provides services to public 38 31 10 12 8 0 0 69 20 1045
2022 Does not provide services to public 39 35 11 8 6 0 0 74 15 2050
2020 Provides services to public 37 32 12 11 7 0 0 70 18 1185
2020 Does not provide services to public 42 32 11 8 5 0 1 75 13 2090
2019 Provides services to public 41 31 13 9 6 0 0 72 15 2235
2019 Does not provide services to public 35 33 15 9 6 1 1 69 16 2145

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 44 26 13 8 6 2 1 72 14 1040
2024 Does not provide services to public 54 24 10 5 5 1 1 80 10 1955
2022 Provides services to public 48 24 11 8 7 1 1 74 15 1045
2022 Does not provide services to public 52 25 11 5 4 2 0 79 10 2050
2020 Provides services to public 46 23 14 7 7 2 1 71 15 1180
2020 Does not provide services to public 52 24 12 5 4 2 1 79 9 2090

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 29 10 10 7 1 0 72 17 1040
2024 Does not provide services to public 48 31 8 8 4 0 0 80 12 1955
2022 Provides services to public 40 33 10 10 7 0 1 73 17 1045
2022 Does not provide services to public 46 32 10 7 4 0 0 79 12 2050
2020 Provides services to public 44 31 9 9 6 0 0 76 15 1185
2020 Does not provide services to public 49 31 9 7 4 1 0 80 11 2090
2019 Provides services to public 48 29 9 8 4 1 0 78 13 2235
2019 Does not provide services to public 43 33 10 7 5 1 0 77 12 2135

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 24 10 4 7 1 4 78 12 1040
2024 Does not provide services to public 66 20 5 3 2 2 2 90 5 1955
2022 Provides services to public 52 24 8 4 6 1 5 81 11 1050
2022 Does not provide services to public 64 22 6 2 3 2 2 89 5 2055

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 26 11 9 7 0 0 73 16 1040
2024 Does not provide services to public 54 26 9 6 5 0 0 80 11 1955
2022 Provides services to public 49 27 9 7 7 0 0 76 15 1050
2022 Does not provide services to public 53 27 9 6 4 0 0 81 10 2050
2020 Provides services to public 48 27 12 7 5 0 1 76 12 1190
2020 Does not provide services to public 56 27 7 7 4 0 0 83 10 2095
2019 Provides services to public 52 28 8 7 5 0 0 80 12 2240
2019 Does not provide services to public 51 28 10 6 5 0 0 79 11 2140

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 79 9 3 1 3 0 4 92 5 1040
2024 Does not provide services to public 85 7 2 1 2 0 3 94 3 1955
2022 Provides services to public 80 7 4 1 3 0 5 92 4 1050
2022 Does not provide services to public 82 8 2 2 2 0 3 94 4 2055
2019 Provides services to public 81 8 4 2 2 0 2 92 3 2230
2019 Does not provide services to public 81 9 4 1 2 0 3 93 3 2135
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 30 14 11 10 7 1 61 23 1040
2024 Does not provide services to public 32 31 13 10 7 6 0 68 18 1955
2022 Provides services to public 31 30 14 11 9 4 0 64 21 1050
2022 Does not provide services to public 36 32 13 8 5 6 0 72 13 2055
2020 Provides services to public 33 28 16 11 7 5 0 64 19 1190
2020 Does not provide services to public 39 31 11 8 4 7 0 76 12 2090
2019 Provides services to public 36 31 12 9 6 5 1 71 16 2230
2019 Does not provide services to public 31 34 15 10 6 5 0 68 16 2135

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 28 17 14 16 3 0 51 31 1040
2024 Does not provide services to public 25 30 16 14 12 2 0 57 27 1955
2022 Provides services to public 25 31 13 16 12 2 0 58 29 1050
2022 Does not provide services to public 30 33 15 12 8 2 0 65 20 2050
2020 Provides services to public 28 31 16 14 9 2 0 60 23 1185
2020 Does not provide services to public 34 35 13 10 6 3 0 71 16 2090
2019 Provides services to public 34 28 14 11 9 3 0 65 21 2225
2019 Does not provide services to public 27 34 16 14 8 2 0 62 22 2135

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 14 28 17 18 19 5 0 43 39 1040
2024 Does not provide services to public 16 29 17 18 16 4 0 47 35 1955
2022 Provides services to public 18 27 17 19 16 3 0 46 36 1050
2022 Does not provide services to public 19 32 18 16 10 5 0 53 28 2050
2020 Provides services to public 18 32 18 17 12 3 0 51 30 1190
2020 Does not provide services to public 21 35 18 14 7 4 0 59 22 2090
2019 Provides services to public 24 27 17 15 11 5 1 54 28 2230
2019 Does not provide services to public 18 32 20 18 9 3 0 51 28 2130

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 28 16 20 21 2 0 42 41 1040
2024 Does not provide services to public 15 30 16 21 17 2 0 46 38 1955
2022 Provides services to public 16 29 15 21 17 2 0 46 39 1050
2022 Does not provide services to public 19 32 17 18 11 2 0 53 29 2055
2020 Provides services to public 17 33 16 18 15 2 0 51 33 1190
2020 Does not provide services to public 20 37 16 17 8 2 0 59 25 2095
2019 Provides services to public 22 29 15 17 13 3 0 53 31 2230
2019 Does not provide services to public 15 33 18 20 12 2 0 49 32 2135

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 16 14 9 10 15 9 58 25 1040
2024 Does not provide services to public 36 20 13 7 5 13 7 69 15 1955
2022 Provides services to public 28 13 12 11 10 18 8 55 28 1050
2022 Does not provide services to public 34 21 14 7 6 13 6 68 15 2055
2020 Provides services to public 28 17 14 10 10 15 7 58 24 1185
2020 Does not provide services to public 37 20 13 8 6 11 5 69 16 2095
2019 Provides services to public 31 15 13 12 9 15 4 58 26 2230
2019 Does not provide services to public 32 19 14 9 8 13 5 63 21 2140
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 22 42 17 10 8 1 0 65 19 1040
2024 Does not provide services to public 27 43 14 11 5 1 0 70 16 1955
2022 Provides services to public 23 44 14 13 5 1 0 67 19 1045
2022 Does not provide services to public 30 43 13 7 5 1 0 74 12 2055
2020 Provides services to public 26 41 16 12 4 0 0 67 17 1185
2020 Does not provide services to public 31 43 15 7 2 1 0 75 9 2090
2019 Provides services to public 32 41 15 8 4 1 0 73 12 2235
2019 Does not provide services to public 28 42 17 9 3 0 0 71 12 2140

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 11 29 20 24 14 2 0 41 39 1040
2024 Does not provide services to public 11 30 21 22 13 3 0 43 36 1955
2022 Provides services to public 10 34 20 23 11 2 0 45 35 1045
2022 Does not provide services to public 12 33 23 19 9 3 0 47 29 2055
2020 Provides services to public 15 35 21 20 8 1 0 51 28 1185
2020 Does not provide services to public 16 39 21 17 5 3 0 57 22 2080
2019 Provides services to public 20 33 19 17 7 3 0 55 25 2230
2019 Does not provide services to public 13 32 23 21 7 3 0 47 29 2135

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 37 13 12 9 2 1 65 22 1040
2024 Does not provide services to public 31 38 12 11 6 2 0 71 17 1955
2022 Provides services to public 26 38 12 13 8 2 1 66 21 1045
2022 Does not provide services to public 30 38 12 12 5 2 0 69 18 2055
2020 Provides services to public 31 35 13 12 6 2 0 68 18 1185
2020 Does not provide services to public 37 37 11 9 3 2 0 76 12 2085
2019 Provides services to public 35 33 12 10 5 2 1 71 16 2235
2019 Does not provide services to public 33 36 14 10 6 1 1 70 16 2140

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 38 18 10 7 1 0 66 16 1040
2024 Does not provide services to public 31 41 15 8 5 1 0 73 13 1955
2022 Provides services to public 28 38 17 10 6 1 0 67 16 1045
2022 Does not provide services to public 32 39 17 7 4 1 0 71 11 2055
2020 Provides services to public 31 34 20 8 6 1 0 66 14 1185
2020 Does not provide services to public 35 39 17 6 2 1 0 75 8 2085
2019 Provides services to public 34 37 16 7 4 2 0 72 12 2225
2019 Does not provide services to public 29 38 19 9 4 1 0 67 14 2135

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 20 26 15 16 17 5 1 48 35 1040
2024 Does not provide services to public 21 26 16 14 12 8 2 53 29 1955
2022 Provides services to public 18 25 16 17 17 6 1 47 37 1045
2022 Does not provide services to public 22 26 18 13 11 8 2 54 26 2055
2020 Provides services to public 21 26 16 16 14 6 1 51 32 1185
2020 Does not provide services to public 24 28 17 12 9 8 2 57 23 2090
2019 Provides services to public 25 26 16 14 12 6 1 55 27 2230
2019 Does not provide services to public 20 26 18 15 12 6 2 51 30 2145

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 30 18 15 14 2 0 52 30 1040
2024 Does not provide services to public 21 37 17 14 10 2 0 59 24 1955
2022 Provides services to public 22 31 18 16 12 1 0 53 29 1050
2022 Does not provide services to public 24 35 16 14 9 2 0 60 23 2050
2020 Provides services to public 22 33 18 15 11 1 0 55 26 1185
2020 Does not provide services to public 24 35 18 14 6 2 0 61 21 2080
2019 Provides services to public 26 31 16 13 11 3 0 59 24 2235
2019 Does not provide services to public 21 34 17 16 10 2 0 56 26 2140

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 25 16 6 5 2 4 45 55 1040
2024 Does not provide services to public 41 28 15 6 5 1 4 43 57 1955
2022 Provides services to public 39 29 13 8 5 2 4 1050
2022 Does not provide services to public 44 27 14 6 4 1 4 2055
2020 Provides services to public 49 25 14 6 4 1 2 1190
2020 Does not provide services to public 49 25 15 5 3 1 3 2095
2019 Provides services to public 49 24 14 5 3 1 4 2225
2019 Does not provide services to public 48 24 15 6 3 1 3 2135

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 55 10 8 4 5 2 16 67 33 1040
2024 Does not provide services to public 52 12 7 4 6 2 17 65 35 1955

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 71 10 6 2 3 2 5 76 24 1040
2024 Does not provide services to public 72 9 4 2 2 4 7 81 19 1955
2022 Provides services to public 70 12 6 3 4 2 4 1045
2022 Does not provide services to public 75 9 4 2 2 3 5 2055
2020 Provides services to public 74 11 6 2 3 2 2 1185
2020 Does not provide services to public 80 8 4 2 1 2 3 2090
2019 Provides services to public 76 10 4 1 2 2 4 2220
2019 Does not provide services to public 78 9 4 2 2 3 3 2130

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 72 8 4 1 2 1 12 83 17 1040
2024 Does not provide services to public 75 6 3 2 1 2 13 87 13 1955

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 64 11 6 3 4 2 11 74 26 1040
2024 Does not provide services to public 68 10 5 2 2 2 10 78 22 1955

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 19 31 13 16 17 1 2 52 34 1040
2024 Does not provide services to public 18 35 12 17 15 2 1 54 33 1955
2022 Provides services to public 20 31 12 18 17 2 2 52 35 1045
2022 Does not provide services to public 22 35 12 15 12 2 2 59 29 2055
2020 Provides services to public 21 29 17 16 15 1 1 51 32 1190
2020 Does not provide services to public 22 29 18 16 11 2 2 53 28 2090
2019 Provides services to public 21 29 16 15 14 3 3 52 31 2235
2019 Does not provide services to public 19 30 16 17 14 2 2 51 32 2140

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 41 18 14 8 2 0 59 22 1040
2024 Does not provide services to public 21 45 16 10 5 3 0 68 15 1955
2022 Provides services to public 20 42 16 12 8 2 0 64 20 1045
2022 Does not provide services to public 25 45 16 9 4 2 0 71 13 2055
2020 Provides services to public 22 44 15 13 4 2 0 68 17 1185
2020 Does not provide services to public 26 47 14 8 2 2 0 75 11 2085
2019 Provides services to public 22 41 17 11 6 2 0 65 18 2235
2019 Does not provide services to public 21 45 18 10 4 2 0 68 14 2145

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 41 15 8 6 1 0 70 15 1040
2024 Does not provide services to public 34 43 11 7 4 2 0 78 11 1955
2022 Provides services to public 30 40 12 10 6 1 0 71 16 1050
2022 Does not provide services to public 37 40 11 7 3 2 0 79 10 2055
2020 Provides services to public 32 41 13 9 4 1 0 74 13 1185
2020 Does not provide services to public 37 43 11 5 2 1 0 82 7 2085
2019 Provides services to public 39 36 14 6 4 1 0 76 10 2230
2019 Does not provide services to public 34 41 14 7 3 2 0 76 10 2135

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 27 37 17 7 4 6 2 69 12 1040
2024 Does not provide services to public 28 39 16 7 2 7 1 73 10 1955
2022 Provides services to public 28 38 15 9 5 4 1 70 14 1050
2022 Does not provide services to public 29 39 15 7 3 6 1 74 10 2055
2020 Provides services to public 33 36 17 7 3 3 1 71 11 1185
2020 Does not provide services to public 36 36 16 6 1 5 0 75 8 2085
2019 Provides services to public 42 32 16 5 3 3 0 76 8 2230
2019 Does not provide services to public 37 36 16 5 2 4 0 76 8 2145

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 20 24 7 5 16 4 55 15 1040
2024 Does not provide services to public 22 24 25 7 3 17 2 57 12 1955
2022 Provides services to public 23 23 25 10 4 13 1 54 17 1050
2022 Does not provide services to public 24 25 25 8 4 13 1 58 13 2050
2020 Provides services to public 30 31 20 9 4 4 1 65 14 1190
2020 Does not provide services to public 31 33 19 7 2 7 0 69 10 2095

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 32 8 7 5 4 3 79 12 1040
2024 Does not provide services to public 44 34 6 6 3 5 3 84 9 1950
2022 Provides services to public 44 31 8 7 4 4 2 80 12 1045
2022 Does not provide services to public 45 33 8 5 3 4 2 83 9 2050
2020 Provides services to public 47 31 9 6 4 2 2 81 10 1185
2020 Does not provide services to public 49 32 9 4 2 2 1 84 7 2090

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 4 7 14 8 39 4 23 66 15 1040
2024 Does not provide services to public 2 5 11 9 41 5 27 73 11 1955
2022 Provides services to public 4 7 16 10 40 5 18 65 14 1045
2022 Does not provide services to public 2 5 12 7 45 5 23 73 10 2050

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 8 13 25 4 4 39 6 39 15 1035
2024 Does not provide services to public 7 15 24 4 3 41 6 42 14 1955
2022 Provides services to public 10 14 27 3 4 35 5 41 13 1050
2022 Does not provide services to public 10 16 24 4 3 38 5 45 12 2050

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 38 8 7 5 0 0 80 12 1040
2024 Does not provide services to public 48 37 7 5 3 0 0 85 8 1955
2022 Provides services to public 44 38 7 8 3 0 0 82 11 1050
2022 Does not provide services to public 51 36 7 4 3 0 0 86 7 2055
2020 Provides services to public 48 34 8 6 4 0 0 82 10 1185
2020 Does not provide services to public 56 31 7 4 2 0 0 87 6 2085
2019 Provides services to public 53 31 8 5 3 0 0 84 8 2240
2019 Does not provide services to public 50 34 8 5 2 0 0 85 8 2135

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 34 37 13 9 7 0 0 71 16 1040
2024 Does not provide services to public 44 34 11 7 4 0 0 78 11 1955
2022 Provides services to public 39 34 12 8 7 0 0 73 15 1045
2022 Does not provide services to public 47 31 11 7 4 0 0 78 11 2050
2020 Provides services to public 41 32 13 8 5 0 0 74 13 1180
2020 Does not provide services to public 48 33 11 6 3 0 0 80 9 2085
2019 Provides services to public 47 29 12 8 4 0 0 76 12 2235
2019 Does not provide services to public 44 32 13 8 3 0 0 76 11 2135

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 35 13 15 7 0 0 65 22 1040
2024 Does not provide services to public 38 38 10 10 5 0 0 75 15 1955
2022 Provides services to public 31 38 11 13 7 0 0 69 20 1050
2022 Does not provide services to public 40 36 11 8 4 0 0 76 12 2055
2020 Provides services to public 37 34 14 10 5 0 0 71 15 1180
2020 Does not provide services to public 45 33 12 7 2 0 0 79 10 2075
2019 Provides services to public 42 31 11 10 5 0 0 73 15 2225
2019 Does not provide services to public 40 34 12 9 4 0 0 75 13 2140
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 36 28 15 9 8 5 0 67 18 1040
2024 Does not provide services to public 42 25 16 9 5 3 0 70 14 1955
2022 Provides services to public 33 29 16 10 8 3 0 65 19 1050
2022 Does not provide services to public 45 25 14 8 5 3 0 72 13 2055
2020 Provides services to public 41 25 16 10 6 3 0 67 16 1180
2020 Does not provide services to public 47 24 16 6 3 2 1 74 10 2085
2019 Provides services to public 40 24 16 8 6 4 1 68 15 2235
2019 Does not provide services to public 42 28 14 9 4 2 1 72 14 2140

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Provides services to public 37 31 32 1040
2024 Does not provide services to public 39 32 29 1955
2022 Provides services to public 38 30 33 1050
2022 Does not provide services to public 41 31 28 2055
2020 Provides services to public 22 41 37 1190
2020 Does not provide services to public 22 43 35 2095
2019 Provides services to public 30 34 36 2235
2019 Does not provide services to public 26 39 35 2145

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Provides services to public 13 41 12 12 17 4 375
2024 Does not provide services to public 10 38 13 6 25 8 725
2022 Provides services to public 12 39 13 13 15 8 385
2022 Does not provide services to public 11 39 14 8 23 5 780
2020 Provides services to public 17 36 14 13 11 9 275
2020 Does not provide services to public 20 34 20 5 14 7 485
2019 Provides services to public 8 19 12 12 44 6 690
2019 Does not provide services to public 13 26 15 9 31 6 580
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 22 78 1040
2024 Does not provide services to public 13 87 1955
2022 Provides services to public 20 80 1045
2022 Does not provide services to public 12 88 2050
2020 Provides services to public 15 85 1185
2020 Does not provide services to public 10 90 2090
2019 Provides services to public 16 84 2230
2019 Does not provide services to public 12 88 2140

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 51 49 210
2024 Does not provide services to public 48 52 245
2022 Provides services to public 45 55 190
2022 Does not provide services to public 51 49 220
2020 Provides services to public 51 49 170
2020 Does not provide services to public 49 51 190
2019 Provides services to public 47 53 340
2019 Does not provide services to public 56 44 250

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 47 53 210
2024 Does not provide services to public 50 50 245
2022 Provides services to public 57 43 190
2022 Does not provide services to public 53 47 220
2020 Provides services to public 56 44 170
2020 Does not provide services to public 59 41 190
2019 Provides services to public 46 54 340
2019 Does not provide services to public 53 47 250

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 210
2024 Does not provide services to public 11 89 245
2022 Provides services to public 8 92 190
2022 Does not provide services to public 11 89 220
2020 Provides services to public 14 86 170
2020 Does not provide services to public 4 96 190
2019 Provides services to public 5 95 340
2019 Does not provide services to public 9 91 250

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 245
2022 Provides services to public 0 100 190
2022 Does not provide services to public 0 100 220

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 210
2024 Does not provide services to public 9 91 245
2022 Provides services to public 8 92 190
2022 Does not provide services to public 7 93 220
2020 Provides services to public 6 94 170
2020 Does not provide services to public 9 91 190
2019 Provides services to public 7 93 340
2019 Does not provide services to public 4 96 250

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 36 64 210
2024 Does not provide services to public 17 83 245
2022 Provides services to public 35 65 190
2022 Does not provide services to public 16 84 220
2020 Provides services to public 27 73 170
2020 Does not provide services to public 8 92 190
2019 Provides services to public 38 62 340
2019 Does not provide services to public 6 94 250

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 3 97 210
2024 Does not provide services to public 3 97 245
2022 Provides services to public 2 98 190
2022 Does not provide services to public 4 96 220
2020 Provides services to public 4 96 170
2020 Does not provide services to public 3 97 190
2019 Provides services to public 4 96 340
2019 Does not provide services to public 2 98 250

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 42 58 210
2024 Does not provide services to public 34 66 245
2022 Provides services to public 44 56 185
2022 Does not provide services to public 31 69 220
2020 Provides services to public 42 58 170
2020 Does not provide services to public 39 61 190
2019 Provides services to public 48 52 340
2019 Does not provide services to public 39 61 250

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 35 65 210
2024 Does not provide services to public 41 59 245
2022 Provides services to public 36 64 185
2022 Does not provide services to public 36 64 220
2020 Provides services to public 40 60 170
2020 Does not provide services to public 46 54 190
2019 Provides services to public 37 63 340
2019 Does not provide services to public 43 57 250

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 45 55 210
2024 Does not provide services to public 47 53 245
2022 Provides services to public 45 55 185
2022 Does not provide services to public 41 59 220
2020 Provides services to public 51 49 170
2020 Does not provide services to public 44 56 190
2019 Provides services to public 42 58 340
2019 Does not provide services to public 50 50 250

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 37 63 210
2024 Does not provide services to public 42 58 245
2022 Provides services to public 40 60 185
2022 Does not provide services to public 36 64 220
2020 Provides services to public 35 65 170
2020 Does not provide services to public 39 61 190
2019 Provides services to public 41 59 340
2019 Does not provide services to public 44 56 250

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 31 69 210
2024 Does not provide services to public 36 64 245
2022 Provides services to public 35 65 185
2022 Does not provide services to public 30 70 220
2020 Provides services to public 41 59 170
2020 Does not provide services to public 36 64 190
2019 Provides services to public 31 69 340
2019 Does not provide services to public 37 63 250

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 56 44 210
2024 Does not provide services to public 59 41 245
2022 Provides services to public 55 45 185
2022 Does not provide services to public 54 46 220
2020 Provides services to public 57 43 170
2020 Does not provide services to public 49 51 190
2019 Provides services to public 67 33 340
2019 Does not provide services to public 55 45 250

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 33 67 210
2024 Does not provide services to public 38 62 245
2022 Provides services to public 31 69 185
2022 Does not provide services to public 32 68 220
2020 Provides services to public 36 64 170
2020 Does not provide services to public 31 69 190
2019 Provides services to public 38 62 340
2019 Does not provide services to public 38 62 250

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 3 97 210
2022 Provides services to public 2 98 185
2022 Does not provide services to public 0 100 220

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 210
2024 Does not provide services to public 11 89 245
2022 Provides services to public 10 90 185
2022 Does not provide services to public 8 92 220
2020 Provides services to public 8 92 170
2020 Does not provide services to public 5 95 190
2019 Provides services to public 17 83 340
2019 Does not provide services to public 9 91 250

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 210
2024 Does not provide services to public 8 92 245
2022 Provides services to public 16 84 185
2022 Does not provide services to public 9 91 220
2020 Provides services to public 11 89 170
2020 Does not provide services to public 12 88 190
2019 Provides services to public 18 82 340
2019 Does not provide services to public 12 88 250

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 47 53 210
2024 Does not provide services to public 49 51 245
2022 Provides services to public 54 46 185
2022 Does not provide services to public 44 56 220
2020 Provides services to public 49 51 170
2020 Does not provide services to public 42 58 190
2019 Provides services to public 46 54 340
2019 Does not provide services to public 44 56 250

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 27 73 210
2024 Does not provide services to public 20 80 245
2022 Provides services to public 34 66 185
2022 Does not provide services to public 25 75 220
2020 Provides services to public 30 70 170
2020 Does not provide services to public 20 80 190
2019 Provides services to public 37 63 340
2019 Does not provide services to public 23 77 250

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 210
2024 Does not provide services to public 13 87 245
2022 Provides services to public 18 82 185
2022 Does not provide services to public 12 88 220
2020 Provides services to public 10 90 170
2020 Does not provide services to public 16 84 190
2019 Provides services to public 15 85 340
2019 Does not provide services to public 13 87 250

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 58 42 210
2024 Does not provide services to public 57 43 250
2022 Provides services to public 54 46 190
2022 Does not provide services to public 55 45 220
2020 Provides services to public 54 46 170
2020 Does not provide services to public 55 45 190
2019 Provides services to public 57 43 335
2019 Does not provide services to public 53 47 250

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 27 73 210
2024 Does not provide services to public 28 72 250
2022 Provides services to public 26 74 190
2022 Does not provide services to public 28 72 220
2020 Provides services to public 29 71 170
2020 Does not provide services to public 35 65 190
2019 Provides services to public 29 71 335
2019 Does not provide services to public 30 70 250

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 210
2024 Does not provide services to public 19 81 250
2022 Provides services to public 17 83 190
2022 Does not provide services to public 12 88 220
2020 Provides services to public 18 82 170
2020 Does not provide services to public 20 80 190
2019 Provides services to public 15 85 335
2019 Does not provide services to public 18 82 250

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 18 82 210
2024 Does not provide services to public 11 89 250
2022 Provides services to public 17 83 190
2022 Does not provide services to public 13 87 220
2020 Provides services to public 18 82 170
2020 Does not provide services to public 20 80 190
2019 Provides services to public 17 83 335
2019 Does not provide services to public 16 84 250

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 210
2024 Does not provide services to public 12 88 250
2022 Provides services to public 10 90 190
2022 Does not provide services to public 12 88 220
2020 Provides services to public 9 91 170
2020 Does not provide services to public 10 90 190
2019 Provides services to public 13 87 335
2019 Does not provide services to public 10 90 250

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 210
2024 Does not provide services to public 6 94 250
2022 Provides services to public 9 91 190
2022 Does not provide services to public 7 93 220
2020 Provides services to public 6 94 170
2020 Does not provide services to public 3 97 190
2019 Provides services to public 8 92 335
2019 Does not provide services to public 5 95 250

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 210
2024 Does not provide services to public 12 88 250
2022 Provides services to public 12 88 190
2022 Does not provide services to public 9 91 220
2020 Provides services to public 12 88 170
2020 Does not provide services to public 14 86 190
2019 Provides services to public 23 77 335
2019 Does not provide services to public 15 85 250

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 210
2024 Does not provide services to public 11 89 250
2022 Provides services to public 11 89 190
2022 Does not provide services to public 11 89 220
2020 Provides services to public 12 88 170
2020 Does not provide services to public 12 88 190
2019 Provides services to public 10 90 335
2019 Does not provide services to public 11 89 250

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 20 80 210
2024 Does not provide services to public 22 78 250
2022 Provides services to public 31 69 190
2022 Does not provide services to public 27 73 220
2020 Provides services to public 31 69 170
2020 Does not provide services to public 18 82 190
2019 Provides services to public 24 76 335
2019 Does not provide services to public 22 78 250

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 195
2024 Does not provide services to public 5 95 230
2022 Provides services to public 11 89 170
2022 Does not provide services to public 6 94 205
2020 Provides services to public 11 89 165
2020 Does not provide services to public 11 89 185
2019 Provides services to public 15 85 310
2019 Does not provide services to public 9 91 235

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 25 75 195
2024 Does not provide services to public 23 77 230
2022 Provides services to public 23 77 170
2022 Does not provide services to public 23 77 205
2020 Provides services to public 28 72 165
2020 Does not provide services to public 17 83 185
2019 Provides services to public 34 66 310
2019 Does not provide services to public 19 81 235

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 15 85 195
2024 Does not provide services to public 4 96 230
2022 Provides services to public 8 92 170
2022 Does not provide services to public 6 94 205
2020 Provides services to public 12 88 165
2020 Does not provide services to public 6 94 185
2019 Provides services to public 13 87 310
2019 Does not provide services to public 10 90 235

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 195
2024 Does not provide services to public 4 96 230
2022 Provides services to public 2 98 170
2022 Does not provide services to public 5 95 205
2020 Provides services to public 3 97 165
2020 Does not provide services to public 7 93 185
2019 Provides services to public 9 91 310
2019 Does not provide services to public 8 92 235

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 195
2024 Does not provide services to public 9 91 230
2022 Provides services to public 11 89 170
2022 Does not provide services to public 9 91 205
2020 Provides services to public 11 89 165
2020 Does not provide services to public 11 89 185
2019 Provides services to public 11 89 310
2019 Does not provide services to public 9 91 235

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 195
2024 Does not provide services to public 8 92 230
2022 Provides services to public 8 92 170
2022 Does not provide services to public 7 93 205
2020 Provides services to public 11 89 165
2020 Does not provide services to public 12 88 185
2019 Provides services to public 9 91 310
2019 Does not provide services to public 8 92 235

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 4 96 195
2024 Does not provide services to public 9 91 230
2022 Provides services to public 5 95 170
2022 Does not provide services to public 12 88 205
2020 Provides services to public 8 92 165
2020 Does not provide services to public 8 92 185
2019 Provides services to public 3 97 310
2019 Does not provide services to public 9 91 235

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 19 81 195
2024 Does not provide services to public 12 88 230
2022 Provides services to public 18 82 170
2022 Does not provide services to public 17 83 205
2020 Provides services to public 12 88 165
2020 Does not provide services to public 12 88 185
2019 Provides services to public 17 83 310
2019 Does not provide services to public 12 88 235

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 195
2024 Does not provide services to public 12 88 230
2022 Provides services to public 5 95 170
2022 Does not provide services to public 12 88 205
2020 Provides services to public 10 90 165
2020 Does not provide services to public 8 92 185
2019 Provides services to public 11 89 310
2019 Does not provide services to public 15 85 235

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 31 69 195
2024 Does not provide services to public 33 67 230
2022 Provides services to public 25 75 170
2022 Does not provide services to public 35 65 205
2020 Provides services to public 33 67 165
2020 Does not provide services to public 34 66 185
2019 Provides services to public 32 68 310
2019 Does not provide services to public 35 65 235

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 195
2024 Does not provide services to public 7 93 230
2022 Provides services to public 11 89 170
2022 Does not provide services to public 8 92 205
2020 Provides services to public 12 88 165
2020 Does not provide services to public 11 89 185
2019 Provides services to public 9 91 310
2019 Does not provide services to public 10 90 235

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 38 62 195
2024 Does not provide services to public 39 61 230
2022 Provides services to public 42 58 170
2022 Does not provide services to public 40 60 205
2020 Provides services to public 44 56 165
2020 Does not provide services to public 54 46 185
2019 Provides services to public 45 55 310
2019 Does not provide services to public 45 55 235

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 3 97 170
2022 Does not provide services to public 2 98 205

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 47 53 195
2024 Does not provide services to public 60 40 230
2022 Provides services to public 55 45 170
2022 Does not provide services to public 58 42 205
2020 Provides services to public 54 46 165
2020 Does not provide services to public 56 44 185
2019 Provides services to public 53 47 310
2019 Does not provide services to public 56 44 235

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 4 96 195
2024 Does not provide services to public 2 98 230

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 21 79 195
2024 Does not provide services to public 17 83 230
2022 Provides services to public 13 87 170
2022 Does not provide services to public 18 82 205
2020 Provides services to public 11 89 165
2020 Does not provide services to public 16 84 185
2019 Provides services to public 15 85 310
2019 Does not provide services to public 13 87 235

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 13 20 18 10 11 23 7 47 28 1040
2024 Does not provide services to public 11 16 14 9 8 33 8 47 29 1955
2022 Provides services to public 14 19 17 11 10 22 6 46 31 1045
2022 Does not provide services to public 11 18 15 8 7 32 8 50 26 2050
2020 Provides services to public 19 22 19 10 8 17 5 52 24 1190
2020 Does not provide services to public 17 21 17 9 5 25 6 54 21 2090
2019 Provides services to public 22 20 17 9 8 17 7 55 23 2225
2019 Does not provide services to public 16 19 18 10 8 23 7 49 25 2145

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 29 31 17 10 6 6 1 65 17 1040
2024 Does not provide services to public 27 35 14 8 5 9 1 70 14 1955
2022 Provides services to public 26 34 15 10 6 8 1 66 18 1045
2022 Does not provide services to public 27 37 14 8 4 8 1 71 14 2055
2020 Provides services to public 31 31 18 9 5 5 1 66 16 1185
2020 Does not provide services to public 31 33 16 8 4 7 0 70 12 2085
2019 Provides services to public 37 27 15 7 5 6 1 70 14 2225
2019 Does not provide services to public 30 32 17 8 5 7 1 67 15 2145
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 1040
2024 Does not provide services to public 8 92 1955
2022 Provides services to public 12 88 1045
2022 Does not provide services to public 7 93 2050
2020 Provides services to public 8 92 1185
2020 Does not provide services to public 5 95 2095
2019 Provides services to public 8 92 2230
2019 Does not provide services to public 5 95 2145

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 39 61 105
2024 Does not provide services to public 41 59 150
2022 Provides services to public 39 61 110
2022 Does not provide services to public 40 60 135
2020 Provides services to public 40 60 95
2020 Does not provide services to public 43 57 105
2019 Provides services to public 42 58 165
2019 Does not provide services to public 48 52 105

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 67 33 105
2024 Does not provide services to public 70 30 150
2022 Provides services to public 70 30 110
2022 Does not provide services to public 72 28 135
2020 Provides services to public 83 17 95
2020 Does not provide services to public 75 25 105
2019 Provides services to public 63 37 165
2019 Does not provide services to public 69 31 105

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 4 96 105
2024 Does not provide services to public 3 97 150
2022 Provides services to public 7 93 110
2022 Does not provide services to public 5 95 135
2020 Provides services to public 8 92 95
2020 Does not provide services to public 0 100 105

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 105
2024 Does not provide services to public 0 100 150
2022 Provides services to public 1 99 110
2022 Does not provide services to public 1 99 135

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 105
2024 Does not provide services to public 15 85 150
2022 Provides services to public 9 91 110
2022 Does not provide services to public 12 88 135
2020 Provides services to public 5 95 95
2020 Does not provide services to public 12 88 105
2019 Provides services to public 9 91 165
2019 Does not provide services to public 9 91 105

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 105
2024 Does not provide services to public 18 82 150
2022 Provides services to public 17 83 110
2022 Does not provide services to public 11 89 135
2020 Provides services to public 13 87 95
2020 Does not provide services to public 9 91 105
2019 Provides services to public 34 66 165
2019 Does not provide services to public 9 91 105

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 105
2024 Does not provide services to public 9 91 150
2022 Provides services to public 2 98 110
2022 Does not provide services to public 11 89 135
2019 Provides services to public 7 93 165
2019 Does not provide services to public 9 91 105

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 33 67 100
2024 Does not provide services to public 25 75 150
2022 Provides services to public 20 80 110
2022 Does not provide services to public 24 76 130
2020 Provides services to public 25 75 95
2020 Does not provide services to public 19 81 105
2019 Provides services to public 22 78 160
2019 Does not provide services to public 19 81 105

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 12 88 100
2024 Does not provide services to public 16 84 150
2022 Provides services to public 9 91 110
2022 Does not provide services to public 14 86 130
2020 Provides services to public 24 76 95
2020 Does not provide services to public 12 88 105
2019 Provides services to public 17 83 160
2019 Does not provide services to public 10 90 105

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 100
2024 Does not provide services to public 15 85 150
2022 Provides services to public 9 91 110
2022 Does not provide services to public 15 85 130
2020 Provides services to public 12 88 95
2020 Does not provide services to public 6 94 105
2019 Provides services to public 14 86 160
2019 Does not provide services to public 8 92 105

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 11 89 150
2022 Provides services to public 5 95 110
2022 Does not provide services to public 10 90 130
2019 Provides services to public 4 96 160
2019 Does not provide services to public 0 100 105

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 31 69 100
2024 Does not provide services to public 39 61 150
2022 Provides services to public 33 67 110
2022 Does not provide services to public 39 61 130
2020 Provides services to public 37 63 95
2020 Does not provide services to public 32 68 105
2019 Provides services to public 35 65 160
2019 Does not provide services to public 23 77 105

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 36 64 100
2024 Does not provide services to public 41 59 150
2022 Provides services to public 30 70 110
2022 Does not provide services to public 34 66 130
2020 Provides services to public 24 76 95
2020 Does not provide services to public 34 66 105
2019 Provides services to public 34 66 160
2019 Does not provide services to public 37 63 105

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 100
2024 Does not provide services to public 5 95 150
2022 Provides services to public 4 96 110
2022 Does not provide services to public 7 93 130
2019 Provides services to public 7 93 160
2019 Does not provide services to public 0 100 105

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 5 95 100
2024 Does not provide services to public 3 97 150
2022 Provides services to public 6 94 110
2022 Does not provide services to public 3 97 130
2019 Provides services to public 6 94 160
2019 Does not provide services to public 0 100 105

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 100
2024 Does not provide services to public 10 90 150
2022 Provides services to public 5 95 110
2022 Does not provide services to public 16 84 130
2020 Provides services to public 15 85 95
2020 Does not provide services to public 8 92 105
2019 Provides services to public 9 91 160
2019 Does not provide services to public 6 94 105

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 21 79 100
2024 Does not provide services to public 16 84 150
2022 Provides services to public 7 93 110
2022 Does not provide services to public 20 80 130
2020 Provides services to public 21 79 95
2020 Does not provide services to public 25 75 105
2019 Provides services to public 15 85 160
2019 Does not provide services to public 15 85 105

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 0 100 150
2022 Provides services to public 1 99 110
2022 Does not provide services to public 2 98 130

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 10 90 100
2024 Does not provide services to public 16 84 150
2022 Provides services to public 8 92 110
2022 Does not provide services to public 21 79 130
2020 Provides services to public 9 91 95
2020 Does not provide services to public 9 91 105
2019 Provides services to public 8 92 160
2019 Does not provide services to public 9 91 105

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 100
2024 Does not provide services to public 0 100 150
2022 Provides services to public 2 98 110
2022 Does not provide services to public 0 100 130
2019 Provides services to public 0 100 160
2019 Does not provide services to public 0 100 105

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 31 69 100
2024 Does not provide services to public 23 77 150
2022 Provides services to public 31 69 110
2022 Does not provide services to public 33 67 135
2020 Provides services to public 37 63 95
2020 Does not provide services to public 29 71 105
2019 Provides services to public 32 68 160
2019 Does not provide services to public 36 64 105

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 11 89 100
2024 Does not provide services to public 12 88 150
2022 Provides services to public 13 87 110
2022 Does not provide services to public 16 84 135
2020 Provides services to public 21 79 95
2020 Does not provide services to public 19 81 105
2019 Provides services to public 10 90 160
2019 Does not provide services to public 5 95 105

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 100
2024 Does not provide services to public 7 93 150
2022 Provides services to public 11 89 110
2022 Does not provide services to public 4 96 135
2020 Provides services to public 12 88 95
2020 Does not provide services to public 13 87 105
2019 Provides services to public 6 94 160
2019 Does not provide services to public 11 89 105

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 100
2024 Does not provide services to public 14 86 150
2022 Provides services to public 18 82 110
2022 Does not provide services to public 13 87 135
2020 Provides services to public 21 79 95
2020 Does not provide services to public 19 81 105
2019 Provides services to public 9 91 160
2019 Does not provide services to public 13 87 105

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 7 93 100
2024 Does not provide services to public 4 96 150
2022 Provides services to public 7 93 110
2022 Does not provide services to public 1 99 135
2020 Provides services to public 7 93 95
2020 Does not provide services to public 9 91 105
2019 Provides services to public 5 95 160
2019 Does not provide services to public 4 96 105

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 4 96 100
2024 Does not provide services to public 4 96 150
2022 Provides services to public 7 93 110
2022 Does not provide services to public 10 90 135

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 100
2024 Does not provide services to public 6 94 150
2022 Provides services to public 9 91 110
2022 Does not provide services to public 7 93 135
2020 Provides services to public 6 94 95
2020 Does not provide services to public 13 87 105
2019 Provides services to public 15 85 160
2019 Does not provide services to public 6 94 105

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 100
2024 Does not provide services to public 7 93 150
2022 Provides services to public 8 92 110
2022 Does not provide services to public 9 91 135
2020 Provides services to public 12 88 95
2020 Does not provide services to public 11 89 105
2019 Provides services to public 5 95 160
2019 Does not provide services to public 5 95 105

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 46 54 100
2024 Does not provide services to public 61 39 150
2022 Provides services to public 47 53 110
2022 Does not provide services to public 46 54 135
2020 Provides services to public 43 57 95
2020 Does not provide services to public 36 64 105
2019 Provides services to public 52 48 160
2019 Does not provide services to public 50 50 105

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 100
2024 Does not provide services to public 5 95 140
2022 Provides services to public 3 97 105
2022 Does not provide services to public 7 93 120

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 19 81 100
2024 Does not provide services to public 17 83 140
2022 Provides services to public 23 77 105
2022 Does not provide services to public 29 71 120

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 100
2022 Provides services to public 3 97 105
2022 Does not provide services to public 9 91 120

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 8 92 100
2022 Provides services to public 3 97 105
2022 Does not provide services to public 6 94 120

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Provides services to public 4 96 105
2022 Does not provide services to public 4 96 120

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 100
2022 Provides services to public 7 93 105
2022 Does not provide services to public 6 94 120

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Does not provide services to public 8 92 140
2022 Provides services to public 8 92 105
2022 Does not provide services to public 11 89 120

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 13 87 100
2024 Does not provide services to public 17 83 140
2022 Provides services to public 18 82 105
2022 Does not provide services to public 18 82 120

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 6 94 100
2024 Does not provide services to public 11 89 140
2022 Provides services to public 18 82 105
2022 Does not provide services to public 12 88 120

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 100
2024 Does not provide services to public 25 75 140
2022 Provides services to public 24 76 105
2022 Does not provide services to public 26 74 120

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 9 91 100
2024 Does not provide services to public 11 89 140
2022 Provides services to public 9 91 105
2022 Does not provide services to public 6 94 120

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 39 61 100
2024 Does not provide services to public 39 61 140
2022 Provides services to public 39 61 105
2022 Does not provide services to public 38 62 120

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 0 100 100
2022 Provides services to public 1 99 105
2022 Does not provide services to public 2 98 120

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 59 41 100
2024 Does not provide services to public 70 30 140
2022 Provides services to public 63 37 105
2022 Does not provide services to public 59 41 120

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 17 83 100
2024 Does not provide services to public 13 87 140
2022 Provides services to public 15 85 105
2022 Does not provide services to public 13 87 120

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 18 19 21 7 4 27 4 54 16 1040
2024 Does not provide services to public 13 17 16 5 4 37 7 55 17 1955
2022 Provides services to public 16 19 22 7 4 25 6 51 17 1050
2022 Does not provide services to public 14 17 19 4 3 36 6 54 13 2055
2020 Provides services to public 22 21 21 6 4 23 4 57 14 1185
2020 Does not provide services to public 19 19 20 4 2 31 6 59 10 2090
2019 Provides services to public 26 17 18 4 4 23 8 62 12 2225
2019 Does not provide services to public 19 17 21 5 3 28 8 54 13 2140

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 33 17 6 4 8 1 70 11 1040
2024 Does not provide services to public 26 36 14 6 3 13 2 73 11 1955
2022 Provides services to public 25 34 17 9 3 10 2 67 14 1050
2022 Does not provide services to public 29 35 16 5 3 11 1 73 9 2050
2020 Provides services to public 32 31 20 6 4 7 1 68 11 1185
2020 Does not provide services to public 33 33 17 5 2 9 0 74 7 2090
2019 Provides services to public 40 27 16 4 3 9 2 75 8 2225
2019 Does not provide services to public 34 30 17 5 3 9 1 72 9 2145

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2022 Provides services to public 0 17 23 37 15 7 0 19 57 25
2022 Does not provide services to public 0 9 27 10 26 28 0 13 50 30
2020 Provides services to public 8 3 22 10 49 8 0 12 64 25
2020 Does not provide services to public 0 13 29 14 36 8 0 15 54 20
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 26 22 13 18 0 0 21 79 1035
2024 Does not provide services to public 28 32 18 11 10 0 2 28 72 1950
2022 Provides services to public 20 26 22 12 20 0 1 1045
2022 Does not provide services to public 24 30 20 12 12 0 1 2045
2020 Provides services to public 18 28 22 18 14 0 0 1185
2020 Does not provide services to public 26 31 22 11 10 0 0 2085
2019 Provides services to public 16 24 22 15 22 0 0 2235
2019 Does not provide services to public 17 27 21 15 20 0 1 2140

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 23 27 25 13 12 0 1 23 77 1035
2024 Does not provide services to public 19 30 26 14 11 0 0 19 81 1950
2022 Provides services to public 19 28 26 13 13 0 0 1040
2022 Does not provide services to public 18 28 26 15 13 0 0 2045
2020 Provides services to public 22 28 26 15 10 0 0 1190
2020 Does not provide services to public 18 28 27 17 10 0 0 2090
2019 Provides services to public 30 28 21 13 8 0 0 2235
2019 Does not provide services to public 20 29 27 15 8 0 0 2140

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 31 16 7 4 0 2 40 60 1030
2024 Does not provide services to public 31 32 21 10 5 0 1 31 69 1950
2022 Provides services to public 35 33 18 7 5 1 2 1040
2022 Does not provide services to public 28 33 20 12 5 0 1 2040
2020 Provides services to public 36 31 20 7 4 0 2 1180
2020 Does not provide services to public 30 34 22 9 5 0 0 2080
2019 Provides services to public 50 25 13 6 3 0 3 2220
2019 Does not provide services to public 33 33 20 9 4 0 1 2135

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 17 22 22 17 22 0 0 17 83 1035
2024 Does not provide services to public 19 24 24 16 17 0 1 19 81 1950
2022 Provides services to public 14 19 22 22 23 0 0 1045
2022 Does not provide services to public 16 24 23 19 17 1 1 2050
2020 Provides services to public 18 21 25 18 17 0 1 1180
2020 Does not provide services to public 22 26 21 17 13 0 0 2080
2019 Provides services to public 24 24 20 14 16 0 0 2230
2019 Does not provide services to public 20 27 21 18 14 0 0 2130

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 26 13 6 5 0 4 48 52 1035
2024 Does not provide services to public 48 27 12 5 4 0 4 51 49 1950
2022 Provides services to public 43 28 16 7 4 0 2 1045
2022 Does not provide services to public 46 27 12 7 5 0 3 2050
2020 Provides services to public 46 28 13 6 3 0 2 1170
2020 Does not provide services to public 47 27 13 7 4 0 2 2075
2019 Provides services to public 52 22 14 6 4 0 2 2235
2019 Does not provide services to public 50 26 13 5 4 0 2 2140

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 28 28 20 12 11 0 0 29 71 1040
2024 Does not provide services to public 28 30 21 11 9 0 0 28 72 1950
2022 Provides services to public 26 28 21 13 11 0 0 1045
2022 Does not provide services to public 29 30 20 11 9 0 0 2050
2020 Provides services to public 27 30 21 13 9 0 1 1185
2020 Does not provide services to public 27 32 21 11 8 0 0 2090
2019 Provides services to public 32 28 20 9 9 0 0 2235
2019 Does not provide services to public 31 30 21 9 8 0 0 2145

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 26 32 20 10 10 1 1 27 73 1035
2024 Does not provide services to public 30 32 21 9 7 0 1 31 69 1950
2022 Provides services to public 27 34 21 10 8 0 0 1045
2022 Does not provide services to public 29 35 19 10 6 0 1 2045
2020 Provides services to public 27 33 22 11 6 0 1 1185
2020 Does not provide services to public 32 35 20 9 3 0 1 2080
2019 Provides services to public 33 31 18 10 6 0 1 2230
2019 Does not provide services to public 31 35 19 9 5 0 1 2140

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 24 32 19 12 11 1 1 24 76 1035
2024 Does not provide services to public 21 33 25 13 8 0 0 21 79 1955
2022 Provides services to public 23 32 22 14 7 1 1 1045
2022 Does not provide services to public 21 36 23 11 8 0 1 2045
2020 Provides services to public 23 35 25 11 6 0 0 1180
2020 Does not provide services to public 23 37 23 12 5 0 0 2085
2019 Provides services to public 37 29 18 9 6 1 1 2230
2019 Does not provide services to public 23 36 23 12 6 0 0 2140

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 30 31 16 12 10 0 1 31 69 1035
2024 Does not provide services to public 30 33 19 10 7 0 1 30 70 1955
2022 Provides services to public 29 31 21 12 7 1 0 1045
2022 Does not provide services to public 30 32 20 10 7 0 1 2050
2020 Provides services to public 29 34 21 11 6 0 0 1180
2020 Does not provide services to public 33 33 19 10 5 0 0 2085
2019 Provides services to public 40 28 16 9 7 0 1 2230
2019 Does not provide services to public 30 32 21 11 6 0 0 2130

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 37 29 15 8 9 1 0 38 62 1030
2024 Does not provide services to public 44 29 13 6 6 0 1 45 55 1950
2022 Provides services to public 37 27 15 10 10 1 0 1045
2022 Does not provide services to public 47 27 13 7 6 0 0 2045
2020 Provides services to public 38 28 19 8 7 0 0 1175
2020 Does not provide services to public 47 27 14 7 4 0 0 2065
2019 Provides services to public 46 25 14 8 6 0 0 2230
2019 Does not provide services to public 44 27 15 7 6 0 0 2135

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 45 27 14 7 5 0 1 46 54 1035
2024 Does not provide services to public 45 29 15 6 5 0 1 45 55 1955
2022 Provides services to public 41 28 16 9 7 0 0 1045
2022 Does not provide services to public 40 31 17 7 5 0 1 2055
2020 Provides services to public 30 29 21 12 8 0 1 1185
2020 Does not provide services to public 26 31 24 13 7 0 0 2080

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 33 16 6 5 0 1 40 60 1035
2024 Does not provide services to public 35 35 17 8 5 0 1 35 65 1955
2022 Provides services to public 39 28 19 8 5 0 0 1045
2022 Does not provide services to public 34 34 19 8 4 0 0 2045
2020 Provides services to public 30 32 23 9 6 0 1 1185
2020 Does not provide services to public 27 33 23 11 5 0 0 2085
2019 Provides services to public 44 29 16 6 3 0 1 2225
2019 Does not provide services to public 39 32 17 7 4 0 0 2135

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 47 30 11 6 5 0 1 48 52 1030
2024 Does not provide services to public 48 26 13 7 5 0 2 49 51 1950
2022 Provides services to public 50 27 12 6 4 0 1 1050
2022 Does not provide services to public 55 24 11 5 3 0 2 2045
2020 Provides services to public 40 33 17 6 4 0 1 1180
2020 Does not provide services to public 46 30 16 5 2 0 1 2080
2019 Provides services to public 51 26 14 5 4 0 0 2225
2019 Does not provide services to public 54 27 10 4 3 0 1 2130

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 32 15 6 5 0 1 41 59 1035
2024 Does not provide services to public 48 32 13 4 3 0 1 49 51 1950
2022 Provides services to public 40 31 16 7 5 0 0 1045
2022 Does not provide services to public 43 35 14 5 3 0 1 2050
2020 Provides services to public 32 34 21 9 4 0 0 1175
2020 Does not provide services to public 31 36 20 8 3 0 0 2080

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 75 12 4 1 1 1 7 81 19 1030
2024 Does not provide services to public 76 9 3 1 1 1 9 84 16 1955

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 67 13 6 3 3 1 7 73 27 1035
2024 Does not provide services to public 71 12 4 2 2 1 8 77 23 1955

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 65 16 7 4 4 1 3 68 32 1035
2024 Does not provide services to public 73 12 5 2 3 1 4 76 24 1950
2022 Provides services to public 65 16 9 4 4 1 2 1045
2022 Does not provide services to public 75 11 4 2 3 1 4 2050
2020 Provides services to public 71 13 7 3 3 1 2 1170
2020 Does not provide services to public 79 10 5 2 2 0 2 2070
2019 Provides services to public 69 15 7 3 4 0 1 2230
2019 Does not provide services to public 73 12 6 4 3 0 1 2130

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 49 29 12 4 4 0 1 50 50 1030
2024 Does not provide services to public 61 23 9 3 2 0 2 62 38 1950
2022 Provides services to public 52 29 10 4 4 0 1 1045
2022 Does not provide services to public 61 23 8 3 2 0 1 2045
2020 Provides services to public 51 28 10 6 4 0 1 1170
2020 Does not provide services to public 60 25 9 3 1 0 1 2065
2019 Provides services to public 48 30 13 5 3 0 0 2220
2019 Does not provide services to public 51 30 12 4 2 0 0 2125

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 52 21 11 5 8 0 2 53 47 1035
2024 Does not provide services to public 62 20 8 4 5 0 1 63 37 1950
2022 Provides services to public 52 24 11 5 7 0 1 1045
2022 Does not provide services to public 62 20 8 3 4 0 1 2055
2020 Provides services to public 55 23 10 6 6 0 1 1175
2020 Does not provide services to public 65 18 8 4 4 0 1 2080
2019 Provides services to public 59 19 9 6 5 0 1 2215
2019 Does not provide services to public 58 22 9 5 4 0 1 2120

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 57 16 7 3 3 0 15 66 34 1035
2024 Does not provide services to public 63 12 5 2 1 0 17 75 25 1950
2022 Provides services to public 56 18 8 1 3 0 14 1045
2022 Does not provide services to public 61 14 5 2 2 0 16 2050
2020 Provides services to public 53 18 8 3 3 0 15 1180
2020 Does not provide services to public 60 15 5 2 1 0 17 2085
2019 Provides services to public 63 12 5 2 1 0 16 2210
2019 Does not provide services to public 58 14 6 3 1 0 17 2115

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 30 11 6 4 1 2 47 53 1035
2024 Does not provide services to public 65 22 6 2 1 0 4 67 33 1950
2022 Provides services to public 47 31 13 4 3 0 1 1045
2022 Does not provide services to public 66 21 7 2 1 0 3 2045
2020 Provides services to public 45 32 14 5 3 0 1 1185
2020 Does not provide services to public 66 22 7 2 1 0 2 2090
2019 Provides services to public 49 27 15 5 3 0 1 2220
2019 Does not provide services to public 69 19 7 2 1 0 3 2125

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 46 17 12 8 15 1 1 46 54 1040
2024 Does not provide services to public 45 17 11 9 15 0 2 46 54 1955
2022 Provides services to public 54 17 9 6 12 0 1 1045
2022 Does not provide services to public 54 15 10 7 12 1 2 2050
2020 Provides services to public 53 21 11 6 8 0 1 1190
2020 Does not provide services to public 56 19 9 7 8 0 1 2085
2019 Provides services to public 54 18 11 6 8 0 2 2230
2019 Does not provide services to public 55 17 10 8 9 0 1 2130

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 29 13 5 3 0 2 49 51 1040
2024 Does not provide services to public 46 31 14 4 3 0 2 47 53 1955
2022 Provides services to public 46 31 13 4 3 0 2 1045
2022 Does not provide services to public 46 33 13 5 2 0 2 2050
2020 Provides services to public 41 34 15 5 3 0 1 1190
2020 Does not provide services to public 42 35 15 4 2 0 0 2090
2019 Provides services to public 53 27 13 3 2 0 1 2220
2019 Does not provide services to public 52 30 13 3 2 0 1 2130

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 9 28 39 15 8 1 0 37 24 1040
2024 Does not provide services to public 7 31 41 13 7 0 0 39 20 1955
2022 Provides services to public 9 27 42 16 7 0 0 36 23 1045
2022 Does not provide services to public 8 32 40 14 6 0 0 41 20 2050
2020 Provides services to public 11 32 37 14 6 0 0 43 20 1185
2020 Does not provide services to public 12 35 35 13 5 0 0 47 18 2090
2019 Provides services to public 19 36 29 11 5 0 0 55 15 2240
2019 Does not provide services to public 15 34 34 13 4 0 0 49 17 2145

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 11 22 42 16 9 0 0 25 33 1040
2024 Does not provide services to public 9 20 44 19 9 0 0 28 28 1950
2022 Provides services to public 10 24 41 17 9 0 0 26 34 1045
2022 Does not provide services to public 9 19 41 21 9 0 0 31 28 2050
2020 Provides services to public 10 22 41 19 7 0 0 27 32 1185
2020 Does not provide services to public 10 20 38 23 9 0 0 32 30 2075
2019 Provides services to public 11 19 38 21 11 0 0 32 31 2215
2019 Does not provide services to public 8 19 36 23 12 0 0 36 27 2130

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 25 40 16 9 7 2 0 67 16 1040
2024 Does not provide services to public 26 45 14 7 5 2 0 73 12 1955
2022 Provides services to public 24 41 15 11 7 2 0 66 19 1045
2022 Does not provide services to public 25 47 13 8 4 2 0 73 13 2055
2020 Provides services to public 31 40 14 10 4 1 0 72 14 1190
2020 Does not provide services to public 37 43 11 7 2 1 0 81 8 2090
2019 Provides services to public 24 37 17 12 7 3 0 63 20 2235
2019 Does not provide services to public 27 45 15 9 3 2 0 73 12 2140

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Provides services to public 9 25 38 20 8 1040
2024 Does not provide services to public 9 25 41 19 6 1955
2022 Provides services to public 8 30 34 21 7 1045
2022 Does not provide services to public 9 25 38 21 6 2050

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 31 10 4 5 2 0 81 9 1040
2024 Does not provide services to public 56 29 8 4 2 2 0 86 6 1955
2022 Provides services to public 51 31 8 5 4 1 0 83 9 1050
2022 Does not provide services to public 55 28 8 4 3 3 0 85 7 2055
2020 Provides services to public 45 27 14 5 5 2 0 75 10 1185
2020 Does not provide services to public 53 28 10 4 3 2 0 83 7 2080

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 42 27 10 9 10 1 0 70 20 1040
2024 Does not provide services to public 46 29 8 10 7 1 0 75 17 1955
2022 Provides services to public 43 25 9 12 9 1 0 69 22 1050
2022 Does not provide services to public 45 27 8 12 6 2 0 73 19 2055
2020 Provides services to public 36 29 12 12 11 1 0 65 23 1185
2020 Does not provide services to public 41 31 10 10 7 1 0 73 17 2085

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 53 30 5 4 6 1 1 84 10 1040
2024 Does not provide services to public 58 29 5 4 3 0 0 88 7 1955
2022 Provides services to public 54 30 6 4 5 0 0 84 10 1045
2022 Does not provide services to public 58 28 5 5 3 1 0 86 9 2055
2020 Provides services to public 49 30 8 7 5 0 0 79 12 1175
2020 Does not provide services to public 57 27 7 5 3 0 0 84 8 2080

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 21 35 16 15 13 1 0 56 28 1040
2024 Does not provide services to public 23 43 12 12 7 2 0 68 20 1955
2022 Provides services to public 21 38 14 17 8 2 0 60 26 1045
2022 Does not provide services to public 28 41 13 10 6 1 0 69 17 2050
2020 Provides services to public 27 33 17 13 9 1 0 61 22 1185
2020 Does not provide services to public 33 36 15 9 5 1 0 70 15 2095
2019 Provides services to public 25 33 18 13 9 2 0 59 23 2230
2019 Does not provide services to public 23 37 18 13 8 1 0 61 21 2140

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 16 47 14 17 4 1 0 64 21 445
2024 Does not provide services to public 13 52 15 15 4 1 0 65 19 735
2022 Provides services to public 15 48 10 21 7 0 0 62 28 465
2022 Does not provide services to public 16 46 15 18 4 1 0 62 23 785
2020 Provides services to public 21 46 12 15 5 1 0 68 20 480
2020 Does not provide services to public 17 49 15 15 3 1 0 67 18 755
2019 Provides services to public 19 41 16 15 6 2 0 62 22 540
2019 Does not provide services to public 15 46 17 14 5 1 2 62 20 700
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 14 86 1040
2024 Does not provide services to public 14 86 1955
2022 Provides services to public 10 90 1050
2022 Does not provide services to public 8 92 2050
2020 Provides services to public 10 90 1185
2020 Does not provide services to public 7 93 2085
2019 Provides services to public 12 88 2235
2019 Does not provide services to public 10 90 2140

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 49 51 145
2024 Does not provide services to public 62 38 275
2022 Provides services to public 58 42 105
2022 Does not provide services to public 55 45 175
2020 Provides services to public 41 59 120
2020 Does not provide services to public 36 64 150

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 71 29 145
2024 Does not provide services to public 78 22 275
2022 Provides services to public 70 30 105
2022 Does not provide services to public 70 30 175
2020 Provides services to public 73 27 120
2020 Does not provide services to public 75 25 150
2019 Provides services to public 77 23 280
2019 Does not provide services to public 76 24 220

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 48 22 8 11 7 3 1 73 19 110
2024 Does not provide services to public 46 39 5 6 3 0 1 85 9 215
2022 Provides services to public 42 33 12 9 3 1 0 76 12 80
2022 Does not provide services to public 51 24 13 7 3 0 3 77 10 125
2020 Provides services to public 45 30 12 5 6 1 0 76 11 85
2020 Does not provide services to public 52 34 5 7 2 1 0 86 9 115
2019 Provides services to public 44 38 7 5 2 1 3 85 7 210
2019 Does not provide services to public 49 35 5 8 2 0 1 85 10 170

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 39 32 12 9 3 3 3 76 12 1040
2024 Does not provide services to public 44 35 8 5 3 3 3 83 8 1955
2022 Provides services to public 37 36 12 6 3 3 3 77 10 1045
2022 Does not provide services to public 43 36 7 6 2 3 2 83 9 2050
2020 Provides services to public 41 34 11 6 3 3 3 80 9 1185
2020 Does not provide services to public 48 33 9 4 2 2 2 85 6 2085
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 46 35 1040
2024 Does not provide services to public 32 50 1955
2022 Provides services to public 44 38 1045
2022 Does not provide services to public 33 49 2050
2020 Provides services to public 44 36 1190
2020 Does not provide services to public 39 44 2095

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Provides services to public 42 58 445
2024 Does not provide services to public 46 54 630
2022 Provides services to public 39 61 420
2022 Does not provide services to public 40 60 660
2020 Provides services to public 30 70 495
2020 Does not provide services to public 31 69 820

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 11 20 14 17 31 2 4 33 52 445
2024 Does not provide services to public 8 22 14 22 29 1 4 32 53 630
2022 Provides services to public 8 18 18 19 31 2 5 27 54 420
2022 Does not provide services to public 10 21 15 24 27 2 2 32 53 660
2020 Provides services to public 7 17 16 25 32 1 2 25 59 495
2020 Does not provide services to public 9 18 17 24 28 1 2 28 54 825

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 5 20 13 24 34 2 1 26 60 440
2024 Does not provide services to public 6 19 13 21 36 2 4 26 60 630
2022 Provides services to public 3 21 15 17 40 1 4 25 60 420
2022 Does not provide services to public 5 17 14 21 38 2 3 23 62 660
2020 Provides services to public 5 14 17 23 38 1 2 19 63 495
2020 Does not provide services to public 4 13 16 24 39 1 2 17 66 825

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Provides services to public 41 20 11 6 6 5 11 49 51 1040
2024 Does not provide services to public 41 20 11 4 4 3 17 51 49 1955
2022 Provides services to public 37 20 14 5 6 4 13 1045
2022 Does not provide services to public 42 20 12 5 5 3 13 2050
2020 Provides services to public 38 21 14 10 8 2 7 1180
2020 Does not provide services to public 46 20 13 6 6 1 8 2090
2019 Provides services to public 38 20 14 9 10 2 8 2215
2019 Does not provide services to public 39 19 16 8 10 1 7 2110
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