2024 Public Service Employee Survey Results for Parks Canada by Question 103. With which of the following communities do you most closely identify in relation to your current job?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 35 6 20 8 0 0 66 28 55
2024 Federal regulators 38 44 0 9 9 0 0 82 18 10
2024 Compliance, inspection and enforcement 25 48 8 8 10 0 0 73 19 75
2024 Communications or public affairs 29 56 1 12 1 0 0 85 13 225
2024 Security 64 21 0 11 4 0 0 85 15 20
2024 Science and technology 28 55 3 11 2 0 0 83 14 375
2024 Administration and operations 37 44 5 11 3 0 0 81 14 500
2024 Human resources 40 47 4 8 2 0 0 87 10 240
2024 Financial management 55 31 3 7 3 0 0 86 11 145
2024 Procurement 40 36 9 8 6 0 0 77 15 50
2024 Real property 26 52 6 10 5 0 0 78 16 130
2024 Material management 19 50 12 18 0 0 0 70 18 20
2024 Information management 34 53 3 8 2 0 0 87 10 35
2024 Information technology 37 46 4 14 0 0 0 82 14 50
2024 Data sciences 36 62 0 0 2 0 0 98 2 30
2024 Policy 33 48 2 12 3 0 1 82 16 95
2024 Project management 33 47 5 10 4 0 0 80 14 235
2024 Other services to the public 30 51 6 10 3 0 0 81 13 285
2024 None of the above 24 50 4 14 7 0 1 75 21 385
2022 Client contact centre 32 38 5 19 6 0 0 70 25 65
2022 Federal regulators 13 58 5 19 5 0 0 71 24 20
2022 Compliance, inspection and enforcement 20 48 4 23 5 0 0 67 28 85
2022 Communications or public affairs 39 49 1 10 1 0 0 88 11 240
2022 Security 31 27 23 0 19 0 0 58 19 15
2022 Science and technology 30 51 4 13 2 0 0 80 16 345
2022 Administration and operations 36 47 3 9 4 0 0 83 14 495
2022 Human resources 43 43 3 8 3 0 0 86 11 225
2022 Financial management 45 41 4 9 2 0 0 85 11 160
2022 Procurement 34 39 19 8 0 0 0 73 8 45
2022 Real property 32 45 6 13 4 0 0 77 17 130
2022 Material management 18 57 7 18 0 0 0 75 18 30
2022 Information management 36 46 0 13 6 0 0 82 18 35
2022 Information technology 40 42 5 10 3 0 0 82 13 55
2022 Data sciences 30 58 4 6 3 0 0 88 8 30
2022 Policy 39 47 2 10 3 0 0 86 12 90
2022 Project management 26 49 5 16 4 0 0 75 20 340
2022 Other services to the public 24 48 6 17 5 0 0 72 22 275
2022 None of the above 29 49 2 14 6 0 0 78 20 375
2020 Client contact centre 22 50 7 17 4 0 0 72 20 50
2020 Federal regulators 15 64 0 21 0 0 0 79 21 15
2020 Compliance, inspection and enforcement 24 54 4 13 5 0 0 78 18 90
2020 Communications or public affairs 30 52 5 11 1 0 0 83 12 250
2020 Security 21 68 0 0 12 0 0 88 12 10
2020 Science and technology 30 54 4 12 1 0 0 84 13 405
2020 Administration and operations 38 46 4 10 3 0 0 84 12 530
2020 Human resources 35 50 4 9 2 0 0 85 11 215
2020 Financial management 36 51 3 7 2 0 0 88 9 180
2020 Procurement 49 37 4 8 2 0 0 86 10 50
2020 Real property 32 46 9 7 4 0 2 80 11 115
2020 Material management 16 54 20 10 0 0 0 71 10 20
2020 Information management 38 45 3 11 3 0 0 83 14 30
2020 Information technology 43 41 4 10 2 0 0 84 12 60
2020 Data sciences 36 50 4 10 0 0 0 86 10 25
2020 Policy 21 48 5 23 3 0 0 69 26 115
2020 Project management 23 54 6 14 3 0 0 77 17 270
2020 Other services to the public 27 48 8 13 3 0 0 75 17 340
2020 None of the above 28 46 7 15 4 0 0 74 19 450

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 68 14 3 4 4 0 8 89 8 55
2024 Federal regulators 90 0 0 0 0 0 10 100 0 10
2024 Compliance, inspection and enforcement 73 16 5 4 2 0 0 89 7 75
2024 Communications or public affairs 73 17 4 4 2 0 0 90 6 225
2024 Security 76 7 6 7 4 0 0 83 11 20
2024 Science and technology 75 10 5 5 2 0 3 88 7 380
2024 Administration and operations 70 16 3 5 3 0 3 89 8 500
2024 Human resources 71 20 3 3 2 0 1 92 5 240
2024 Financial management 67 21 6 3 1 0 2 91 4 145
2024 Procurement 66 16 5 8 5 0 0 82 13 50
2024 Real property 69 11 6 7 4 1 3 83 11 130
2024 Material management 73 19 0 2 5 0 0 92 8 20
2024 Information management 75 15 2 3 2 0 3 93 5 35
2024 Information technology 52 19 17 7 4 0 0 72 11 50
2024 Data sciences 67 6 2 21 4 0 0 73 25 30
2024 Policy 70 8 3 8 6 1 4 83 14 95
2024 Project management 72 12 6 4 5 0 2 85 9 235
2024 Other services to the public 75 9 6 3 3 0 4 87 7 285
2024 None of the above 71 14 5 5 3 0 3 87 8 385

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 23 1 10 3 0 10 85 14 55
2024 Federal regulators 82 8 0 0 0 0 10 100 0 10
2024 Compliance, inspection and enforcement 73 16 5 3 2 0 0 89 6 75
2024 Communications or public affairs 69 17 6 4 3 0 0 87 7 225
2024 Security 71 7 0 16 7 0 0 78 22 20
2024 Science and technology 75 11 5 4 3 0 2 88 7 380
2024 Administration and operations 66 19 4 4 4 0 3 88 9 500
2024 Human resources 59 20 8 8 2 0 3 81 11 240
2024 Financial management 57 28 7 4 1 0 2 87 6 145
2024 Procurement 61 21 9 4 5 0 0 82 9 50
2024 Real property 68 12 3 9 4 1 3 83 14 130
2024 Material management 75 10 0 2 13 0 0 85 15 20
2024 Information management 68 20 9 0 2 0 0 88 2 35
2024 Information technology 52 30 12 4 2 0 0 82 6 50
2024 Data sciences 60 9 2 23 6 0 0 69 29 30
2024 Policy 66 12 1 10 7 1 3 81 18 95
2024 Project management 71 14 4 5 5 0 2 86 10 235
2024 Other services to the public 72 11 6 3 4 1 4 86 7 285
2024 None of the above 69 16 5 4 3 0 3 87 8 385

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 36 13 9 8 0 0 71 16 55
2024 Federal regulators 38 43 18 0 0 0 0 82 0 10
2024 Compliance, inspection and enforcement 28 43 7 18 3 0 1 71 21 75
2024 Communications or public affairs 33 39 8 12 6 0 2 73 18 225
2024 Security 51 34 0 9 7 0 0 85 15 20
2024 Science and technology 30 42 6 15 7 0 0 72 22 380
2024 Administration and operations 46 33 7 8 4 0 1 81 12 500
2024 Human resources 40 29 8 13 8 1 0 70 22 240
2024 Financial management 48 29 8 8 6 1 1 78 14 145
2024 Procurement 33 40 6 13 8 0 0 73 21 50
2024 Real property 38 37 5 13 7 0 0 75 21 130
2024 Material management 47 28 14 6 5 0 0 75 11 20
2024 Information management 52 28 8 7 5 0 0 80 12 35
2024 Information technology 43 43 4 5 4 2 0 87 9 50
2024 Data sciences 55 39 0 4 3 0 0 94 6 30
2024 Policy 44 22 5 16 10 0 3 68 26 95
2024 Project management 39 33 9 10 9 0 0 72 19 235
2024 Other services to the public 36 33 9 15 6 0 1 69 22 285
2024 None of the above 35 38 7 11 10 0 0 73 20 385
2022 Client contact centre 28 34 12 17 8 0 0 62 25 65
2022 Federal regulators 40 34 0 14 12 0 0 75 25 20
2022 Compliance, inspection and enforcement 26 47 5 18 4 0 0 74 22 85
2022 Communications or public affairs 46 30 6 12 4 0 1 78 16 240
2022 Security 31 14 16 16 22 0 0 46 38 10
2022 Science and technology 33 41 5 12 6 0 2 76 19 345
2022 Administration and operations 47 33 6 9 5 0 0 80 13 495
2022 Human resources 52 35 6 4 2 0 1 88 6 225
2022 Financial management 53 32 4 8 1 1 1 86 9 160
2022 Procurement 31 46 17 3 2 2 0 78 5 45
2022 Real property 43 36 10 7 3 0 1 81 10 130
2022 Material management 17 48 6 18 9 0 2 66 28 30
2022 Information management 50 36 0 7 2 0 5 91 9 35
2022 Information technology 41 33 13 4 3 1 5 79 7 55
2022 Data sciences 51 36 0 11 3 0 0 86 14 30
2022 Policy 39 46 8 4 3 0 0 86 7 90
2022 Project management 34 43 11 7 5 0 1 77 12 340
2022 Other services to the public 34 37 9 13 6 0 0 72 19 275
2022 None of the above 36 36 9 12 6 0 1 73 19 375
2020 Client contact centre 23 42 13 20 2 0 0 65 22 50
2020 Federal regulators 30 36 14 21 0 0 0 66 21 15
2020 Compliance, inspection and enforcement 32 38 4 18 8 0 0 70 25 90
2020 Communications or public affairs 29 42 10 17 2 0 1 72 18 255
2020 Security 30 40 18 0 12 0 0 70 12 10
2020 Science and technology 31 41 10 15 2 0 0 72 18 400
2020 Administration and operations 41 37 9 9 4 0 0 79 13 530
2020 Human resources 41 42 6 8 3 0 0 83 11 215
2020 Financial management 38 39 10 10 3 0 0 78 12 180
2020 Procurement 41 44 4 10 2 0 0 85 11 50
2020 Real property 33 42 17 5 4 0 0 75 8 115
2020 Material management 49 41 0 9 0 0 0 91 9 20
2020 Information management 34 42 9 12 3 0 0 76 15 30
2020 Information technology 59 26 8 5 2 0 0 85 7 60
2020 Data sciences 34 42 10 14 0 0 0 75 14 25
2020 Policy 20 31 15 30 3 0 1 51 34 115
2020 Project management 24 41 12 20 4 0 0 64 24 270
2020 Other services to the public 36 37 12 11 2 0 1 75 14 340
2020 None of the above 33 39 11 11 5 0 1 72 17 450
2019 Client contact centre 35 45 6 12 2 0 0 80 14 175
2019 Federal regulators 44 29 6 12 9 0 0 72 21 15
2019 Compliance, inspection and enforcement 32 33 4 20 12 0 0 65 31 90
2019 Communications or public affairs 41 38 6 9 5 0 0 79 15 360
2019 Security 16 70 7 7 0 0 0 86 7 15
2019 Science and technology 35 41 6 14 4 0 0 76 18 410
2019 Administration and operations 45 35 4 12 4 0 0 80 16 580
2019 Human resources 53 33 4 8 1 0 0 86 9 250
2019 Financial management 47 34 7 7 5 0 0 81 12 165
2019 Procurement 66 25 4 4 2 0 0 91 5 45
2019 Real property 43 32 7 12 6 0 0 75 18 130
2019 Material management 28 49 11 10 2 0 0 77 12 30
2019 Information management 44 39 6 6 3 0 2 85 8 35
2019 Information technology 45 34 11 10 0 0 0 79 10 50
2019 Data sciences 46 31 2 16 4 0 0 77 21 45
2019 Policy 39 41 4 13 4 0 0 80 17 80
2019 Project management 46 27 5 15 6 0 0 74 21 285
2019 Other services to the public 46 35 7 8 4 0 1 81 12 845
2019 None of the above 43 34 6 12 5 0 1 78 17 650

Question 5. I get the training I need to do my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 42 16 6 1 0 0 77 7 55
2024 Federal regulators 35 65 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 16 46 14 10 14 0 0 62 24 75
2024 Communications or public affairs 24 49 12 11 2 0 1 74 13 225
2024 Security 58 23 12 3 4 0 0 81 7 20
2024 Science and technology 26 48 8 13 5 0 0 74 18 375
2024 Administration and operations 32 37 11 14 5 0 0 69 19 500
2024 Human resources 33 41 11 8 6 0 1 75 14 240
2024 Financial management 36 39 13 7 5 0 0 75 12 145
2024 Procurement 19 38 29 9 4 0 0 58 14 50
2024 Real property 21 41 15 18 4 0 0 63 23 125
2024 Material management 34 28 6 14 0 18 0 76 17 20
2024 Information management 37 28 13 20 3 0 0 65 22 35
2024 Information technology 17 33 25 13 13 0 0 49 26 50
2024 Data sciences 47 38 8 7 0 0 0 85 7 30
2024 Policy 30 42 8 15 2 0 2 74 17 95
2024 Project management 25 43 11 14 5 0 1 69 19 235
2024 Other services to the public 30 38 10 16 6 0 0 69 22 285
2024 None of the above 26 42 9 15 8 0 0 69 23 385
2022 Client contact centre 18 34 22 16 9 0 0 52 25 65
2022 Federal regulators 35 21 5 23 16 0 0 56 39 20
2022 Compliance, inspection and enforcement 19 43 13 13 12 0 0 62 25 85
2022 Communications or public affairs 31 46 9 11 3 0 0 78 14 240
2022 Security 0 65 22 0 13 0 0 65 13 15
2022 Science and technology 26 51 8 12 2 0 0 77 14 345
2022 Administration and operations 27 41 12 13 7 0 0 69 19 490
2022 Human resources 32 40 12 12 4 0 0 72 16 225
2022 Financial management 29 48 9 12 3 0 0 76 15 160
2022 Procurement 30 42 13 11 4 0 0 72 15 45
2022 Real property 24 41 16 14 6 0 0 65 19 130
2022 Material management 16 48 7 23 6 0 0 63 29 30
2022 Information management 38 36 12 14 0 0 0 74 14 35
2022 Information technology 23 35 14 19 10 0 0 58 29 55
2022 Data sciences 20 56 15 10 0 0 0 75 10 30
2022 Policy 28 50 8 14 1 0 0 78 15 90
2022 Project management 22 45 14 16 3 0 0 67 20 340
2022 Other services to the public 27 36 14 14 8 0 0 64 22 275
2022 None of the above 29 37 12 16 7 0 1 66 22 375
2020 Client contact centre 26 41 21 10 2 0 0 67 12 50
2020 Federal regulators 25 34 0 27 14 0 0 59 41 15
2020 Compliance, inspection and enforcement 24 40 16 16 3 0 1 64 20 90
2020 Communications or public affairs 30 46 10 12 1 0 1 78 12 250
2020 Security 27 21 18 33 0 0 0 48 33 10
2020 Science and technology 30 46 12 12 0 0 0 76 12 405
2020 Administration and operations 31 44 11 11 3 0 0 75 14 525
2020 Human resources 35 45 7 10 2 0 1 80 12 215
2020 Financial management 37 41 11 9 2 0 0 78 11 180
2020 Procurement 25 45 16 12 2 0 0 70 14 50
2020 Real property 26 41 10 19 3 0 0 67 23 115
2020 Material management 7 57 19 16 0 0 0 64 16 20
2020 Information management 46 36 6 12 0 0 0 82 12 30
2020 Information technology 35 23 26 8 5 2 0 60 14 60
2020 Data sciences 34 48 7 4 4 0 4 85 8 25
2020 Policy 29 36 14 19 2 0 0 65 21 115
2020 Project management 28 44 12 12 4 0 0 72 16 270
2020 Other services to the public 30 39 15 14 3 0 1 69 17 340
2020 None of the above 30 38 12 15 5 0 0 69 20 445
2019 Client contact centre 26 45 14 9 6 0 0 71 15 170
2019 Federal regulators 26 34 0 24 16 0 0 60 40 15
2019 Compliance, inspection and enforcement 25 43 7 20 5 0 0 68 25 90
2019 Communications or public affairs 29 43 12 13 3 0 0 73 16 360
2019 Security 46 28 7 19 0 0 0 74 19 15
2019 Science and technology 34 45 6 12 3 0 0 79 15 405
2019 Administration and operations 28 40 12 16 5 0 0 67 20 580
2019 Human resources 26 44 11 14 5 0 0 70 19 250
2019 Financial management 30 40 8 16 7 0 0 69 23 160
2019 Procurement 42 35 12 5 6 0 0 77 11 45
2019 Real property 22 38 25 10 5 0 0 60 15 130
2019 Material management 16 35 32 9 9 0 0 51 17 30
2019 Information management 40 34 8 16 2 0 0 74 18 35
2019 Information technology 9 48 26 10 7 0 0 57 18 50
2019 Data sciences 34 45 4 14 2 0 0 79 16 45
2019 Policy 17 50 11 15 6 0 0 67 22 80
2019 Project management 21 46 9 19 3 0 1 68 22 285
2019 Other services to the public 38 37 8 12 5 0 0 75 17 845
2019 None of the above 34 39 10 12 5 0 0 73 17 650

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 43 43 9 5 0 0 0 86 5 55
2024 Federal regulators 65 35 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 30 47 3 13 7 0 0 77 20 75
2024 Communications or public affairs 52 31 9 4 3 0 0 83 7 225
2024 Security 68 24 8 0 0 0 0 92 0 20
2024 Science and technology 36 43 9 10 2 0 0 79 12 380
2024 Administration and operations 50 34 5 9 3 0 0 84 12 500
2024 Human resources 51 34 6 6 3 0 0 85 8 240
2024 Financial management 58 28 1 8 4 0 1 86 13 145
2024 Procurement 35 43 19 1 1 0 0 78 3 50
2024 Real property 48 31 10 9 2 1 0 80 11 130
2024 Material management 61 25 8 6 0 0 0 86 6 20
2024 Information management 57 19 21 2 0 0 0 76 2 35
2024 Information technology 52 32 8 3 5 0 0 84 8 50
2024 Data sciences 71 24 0 2 3 0 0 95 5 30
2024 Policy 49 31 9 8 2 0 1 81 11 95
2024 Project management 42 39 7 8 3 0 0 82 11 235
2024 Other services to the public 40 36 9 12 3 0 0 76 15 285
2024 None of the above 39 38 6 11 6 0 0 77 17 385
2022 Client contact centre 40 33 12 11 4 0 0 74 14 65
2022 Federal regulators 51 29 5 10 4 0 0 80 15 20
2022 Compliance, inspection and enforcement 36 43 3 17 2 0 0 78 19 85
2022 Communications or public affairs 55 34 4 4 1 0 1 91 6 240
2022 Security 43 30 7 20 0 0 0 73 20 15
2022 Science and technology 45 39 5 9 1 0 0 84 10 345
2022 Administration and operations 47 35 7 8 3 0 0 82 11 495
2022 Human resources 53 37 5 3 2 0 0 90 4 225
2022 Financial management 56 32 7 3 0 0 1 89 3 160
2022 Procurement 50 39 5 4 0 0 2 91 4 45
2022 Real property 46 34 9 8 1 2 1 82 9 130
2022 Material management 27 45 4 24 0 0 0 71 24 30
2022 Information management 60 20 13 3 4 0 0 80 7 35
2022 Information technology 49 38 7 5 0 0 0 87 5 55
2022 Data sciences 58 34 3 5 0 0 0 92 5 30
2022 Policy 54 33 6 5 2 0 0 87 7 90
2022 Project management 47 37 6 7 2 0 1 84 9 340
2022 Other services to the public 38 37 8 12 5 0 0 75 17 275
2022 None of the above 45 34 7 7 6 0 0 79 13 375
2020 Client contact centre 24 54 15 7 0 0 0 78 7 50
2020 Federal regulators 32 34 21 14 0 0 0 66 14 15
2020 Compliance, inspection and enforcement 33 40 7 15 5 0 0 72 20 90
2020 Communications or public affairs 47 40 5 7 0 0 0 88 7 250
2020 Science and technology 47 38 9 6 0 0 0 85 6 400
2020 Administration and operations 47 37 8 6 2 0 0 84 8 525
2020 Human resources 54 33 5 5 3 0 0 87 7 215
2020 Financial management 52 34 7 5 1 0 0 86 7 175
2020 Procurement 45 40 7 8 0 0 0 85 8 50
2020 Real property 48 34 10 8 0 0 0 82 8 115
2020 Material management 46 18 16 13 7 0 0 64 19 20
2020 Information management 55 30 0 15 0 0 0 85 15 30
2020 Information technology 50 39 5 6 0 0 0 89 6 60
2020 Data sciences 45 30 18 7 0 0 0 75 7 25
2020 Policy 33 34 10 19 4 0 0 67 23 115
2020 Project management 40 42 8 8 2 0 0 82 11 270
2020 Other services to the public 40 40 9 9 2 0 0 80 11 340
2020 None of the above 41 37 9 12 2 0 0 78 14 445
2019 Client contact centre 45 39 5 7 2 1 0 86 9 170
2019 Federal regulators 49 28 6 18 0 0 0 77 18 15
2019 Compliance, inspection and enforcement 23 41 4 23 7 2 0 66 31 90
2019 Communications or public affairs 54 30 9 3 3 0 0 84 6 355
2019 Security 44 44 0 12 0 0 0 88 12 15
2019 Science and technology 47 39 6 6 2 0 0 86 8 405
2019 Administration and operations 48 34 9 6 3 0 0 82 9 580
2019 Human resources 54 34 5 4 2 0 1 89 7 250
2019 Financial management 44 38 10 6 3 0 0 82 9 160
2019 Procurement 66 23 7 0 4 0 0 89 4 45
2019 Real property 50 35 4 9 2 0 1 85 11 130
2019 Material management 28 50 18 4 0 0 0 78 4 30
2019 Information management 50 34 8 8 0 0 0 84 8 35
2019 Information technology 51 35 11 0 2 0 0 86 2 45
2019 Data sciences 54 27 9 10 0 0 0 81 10 45
2019 Policy 45 42 2 10 1 0 0 86 11 80
2019 Project management 47 40 5 5 2 0 0 87 7 285
2019 Other services to the public 49 33 7 8 3 0 0 82 11 845
2019 None of the above 47 34 6 9 4 0 0 81 13 650

Question 7. I have support at work to balance my work and personal life.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 33 11 5 4 0 0 80 9 55
2024 Federal regulators 36 34 10 20 0 0 0 70 20 10
2024 Compliance, inspection and enforcement 33 39 7 8 13 0 0 72 21 75
2024 Communications or public affairs 47 33 8 9 3 0 0 80 11 225
2024 Security 60 21 6 9 4 0 0 81 13 20
2024 Science and technology 40 35 10 9 7 0 0 75 16 380
2024 Administration and operations 47 29 8 9 7 0 1 77 16 500
2024 Human resources 51 31 9 4 5 0 1 82 9 240
2024 Financial management 48 26 12 9 5 0 0 74 14 145
2024 Procurement 27 35 12 17 9 0 0 62 26 50
2024 Real property 41 30 15 8 6 1 0 72 14 130
2024 Material management 33 26 28 6 7 0 0 59 13 20
2024 Information management 54 17 14 8 2 0 6 75 11 35
2024 Information technology 56 22 15 4 4 0 0 78 7 50
2024 Data sciences 70 26 2 0 3 0 0 95 3 30
2024 Policy 49 28 8 10 5 0 0 77 15 95
2024 Project management 48 29 11 8 5 0 0 77 12 235
2024 Other services to the public 36 36 11 11 5 1 0 72 17 285
2024 None of the above 38 36 9 9 7 1 1 75 16 385
2022 Client contact centre 33 27 17 11 9 0 3 62 21 65
2022 Federal regulators 48 34 0 18 0 0 0 82 18 20
2022 Compliance, inspection and enforcement 36 26 8 19 12 0 0 62 30 85
2022 Communications or public affairs 57 31 6 4 2 0 0 89 6 235
2022 Security 44 43 13 0 0 0 0 87 0 15
2022 Science and technology 41 37 9 9 3 0 0 78 12 345
2022 Administration and operations 47 31 9 8 5 0 0 77 14 495
2022 Human resources 54 31 5 5 4 0 0 85 9 225
2022 Financial management 59 25 5 6 3 0 2 85 10 160
2022 Procurement 32 48 6 11 4 0 0 80 14 45
2022 Real property 52 31 6 8 2 0 1 83 10 130
2022 Material management 49 16 14 15 6 0 0 65 21 30
2022 Information management 58 21 10 6 5 0 0 79 11 35
2022 Information technology 58 23 5 6 7 1 0 82 13 55
2022 Data sciences 50 35 9 3 3 0 0 85 6 30
2022 Policy 57 30 3 5 3 1 0 89 8 90
2022 Project management 43 32 13 9 3 0 0 75 12 340
2022 Other services to the public 35 31 15 12 7 1 0 66 18 275
2022 None of the above 41 35 8 7 8 0 0 77 15 375
2020 Client contact centre 40 34 14 8 4 0 0 74 13 50
2020 Federal regulators 52 41 0 0 7 0 0 93 7 15
2020 Compliance, inspection and enforcement 33 36 10 15 6 1 0 69 21 90
2020 Communications or public affairs 55 32 7 5 1 0 0 87 5 250
2020 Security 61 27 12 0 0 0 0 88 0 10
2020 Science and technology 45 35 10 7 3 0 0 80 10 400
2020 Administration and operations 48 31 10 8 3 1 0 79 12 525
2020 Human resources 58 29 5 7 1 0 0 87 8 215
2020 Financial management 49 34 5 9 2 0 0 84 11 180
2020 Procurement 51 28 12 8 2 0 0 78 10 50
2020 Real property 49 33 11 7 1 0 0 82 7 115
2020 Material management 36 31 23 7 3 0 0 68 10 20
2020 Information management 64 18 12 6 0 0 0 82 6 30
2020 Information technology 57 23 14 2 4 0 0 81 5 60
2020 Data sciences 55 24 3 14 4 0 0 79 17 25
2020 Policy 48 24 12 10 6 0 0 72 16 115
2020 Project management 47 28 12 6 7 0 0 75 13 270
2020 Other services to the public 38 31 16 7 7 0 0 70 14 340
2020 None of the above 40 31 11 12 6 0 0 72 18 445
2019 Client contact centre 50 28 14 4 1 1 2 80 6 170
2019 Federal regulators 58 12 6 24 0 0 0 70 24 15
2019 Compliance, inspection and enforcement 32 31 9 16 12 0 0 63 28 90
2019 Communications or public affairs 51 32 7 6 3 0 0 83 9 360
2019 Security 40 27 19 7 7 0 0 67 14 15
2019 Science and technology 40 38 9 9 4 0 0 78 13 410
2019 Administration and operations 43 33 10 10 3 0 0 76 14 580
2019 Human resources 52 28 9 7 3 0 1 81 10 250
2019 Financial management 47 29 13 7 4 0 0 75 11 165
2019 Procurement 42 31 17 6 4 0 0 73 10 45
2019 Real property 46 32 13 5 3 0 0 79 8 130
2019 Material management 31 31 20 13 4 0 0 63 18 30
2019 Information management 56 39 0 0 5 0 0 95 5 35
2019 Information technology 51 28 8 11 2 0 0 79 13 50
2019 Data sciences 47 30 14 5 0 5 0 81 5 45
2019 Policy 35 36 9 12 9 0 0 71 21 80
2019 Project management 46 34 6 10 4 0 0 80 14 285
2019 Other services to the public 44 30 9 9 7 0 0 75 16 845
2019 None of the above 43 32 9 9 5 1 0 76 15 645

Question 8. I get a sense of satisfaction from my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 43 5 4 0 0 0 91 4 55
2024 Federal regulators 55 25 0 10 10 0 0 80 20 10
2024 Compliance, inspection and enforcement 32 36 15 7 8 1 0 69 16 75
2024 Communications or public affairs 42 43 8 5 2 0 0 85 7 225
2024 Security 51 28 14 7 0 0 0 79 7 20
2024 Science and technology 43 38 8 7 3 0 0 81 11 380
2024 Administration and operations 43 38 11 6 3 0 0 81 9 500
2024 Human resources 43 39 9 6 4 0 0 82 10 240
2024 Financial management 34 51 9 5 1 0 0 85 6 145
2024 Procurement 33 45 18 0 5 0 0 78 5 50
2024 Real property 32 44 10 12 2 0 0 76 14 130
2024 Material management 41 45 6 0 8 0 0 86 8 20
2024 Information management 49 27 11 7 5 0 0 77 12 35
2024 Information technology 34 33 9 11 13 0 0 67 24 50
2024 Data sciences 55 36 2 4 2 0 0 91 7 30
2024 Policy 36 45 3 12 3 0 1 82 15 95
2024 Project management 38 43 5 11 3 0 0 81 14 235
2024 Other services to the public 37 39 13 7 4 0 0 76 11 285
2024 None of the above 37 40 12 8 3 0 0 77 11 385
2022 Client contact centre 40 33 17 10 0 0 0 73 10 65
2022 Federal regulators 47 35 14 4 0 0 0 81 4 20
2022 Compliance, inspection and enforcement 36 35 12 8 9 0 0 71 17 80
2022 Communications or public affairs 48 38 6 5 3 0 0 85 9 240
2022 Security 37 34 15 13 0 0 0 71 13 15
2022 Science and technology 49 39 4 5 2 0 0 88 8 345
2022 Administration and operations 47 35 9 5 4 0 0 82 9 495
2022 Human resources 46 35 10 7 2 0 0 81 9 225
2022 Financial management 39 43 11 5 3 0 0 82 7 160
2022 Procurement 34 39 20 4 2 0 0 74 6 45
2022 Real property 42 42 7 5 3 0 0 84 8 130
2022 Material management 21 59 11 3 6 0 0 80 9 30
2022 Information management 45 34 7 3 11 0 0 79 14 35
2022 Information technology 48 29 7 7 9 0 0 77 16 55
2022 Data sciences 50 47 0 3 0 0 0 97 3 30
2022 Policy 50 40 5 3 3 0 0 90 5 90
2022 Project management 40 42 9 5 4 0 0 83 8 340
2022 Other services to the public 43 33 11 7 5 0 0 76 13 275
2022 None of the above 38 41 9 5 5 1 0 81 10 375
2020 Client contact centre 30 45 12 9 4 0 0 75 13 50
2020 Federal regulators 7 47 32 7 7 0 0 54 14 15
2020 Compliance, inspection and enforcement 30 32 15 17 6 0 0 62 23 90
2020 Communications or public affairs 44 39 9 7 2 0 0 82 9 255
2020 Security 50 27 0 12 12 0 0 77 23 10
2020 Science and technology 42 42 8 6 1 0 0 85 7 405
2020 Administration and operations 42 40 10 6 2 0 0 82 8 530
2020 Human resources 48 37 6 7 1 0 0 85 9 215
2020 Financial management 41 42 8 7 2 0 0 82 9 180
2020 Procurement 32 49 7 12 0 0 0 81 12 50
2020 Real property 38 42 12 5 4 0 0 79 9 115
2020 Material management 43 54 0 0 3 0 0 97 3 20
2020 Information management 40 36 12 9 3 0 0 76 12 30
2020 Information technology 42 43 2 10 4 0 0 85 13 60
2020 Data sciences 31 51 11 7 0 0 0 82 7 25
2020 Policy 42 35 10 10 3 0 0 77 13 115
2020 Project management 39 44 9 4 4 0 0 83 7 270
2020 Other services to the public 38 41 9 7 4 0 0 79 12 340
2020 None of the above 40 36 10 9 5 0 0 76 14 450
2019 Client contact centre 43 32 17 6 1 0 0 76 7 175
2019 Federal regulators 19 28 20 27 6 0 0 47 33 15
2019 Compliance, inspection and enforcement 36 33 13 13 5 0 0 69 18 90
2019 Communications or public affairs 40 42 8 8 2 0 0 82 10 360
2019 Security 35 53 5 7 0 0 0 88 7 15
2019 Science and technology 49 39 6 4 2 0 0 88 6 410
2019 Administration and operations 41 38 11 7 3 0 0 78 11 580
2019 Human resources 43 36 8 11 2 0 0 79 13 250
2019 Financial management 31 44 12 7 5 0 0 76 12 165
2019 Procurement 57 28 8 5 2 0 0 85 7 45
2019 Real property 45 38 10 6 1 0 0 83 6 125
2019 Material management 35 31 17 13 4 0 0 66 18 30
2019 Information management 37 42 16 2 2 0 0 80 5 35
2019 Information technology 41 36 15 5 2 0 0 78 8 50
2019 Data sciences 52 28 11 5 4 0 0 80 9 45
2019 Policy 37 43 8 8 4 0 0 81 11 80
2019 Project management 44 43 6 6 1 0 0 87 7 285
2019 Other services to the public 47 34 8 7 4 0 0 81 11 845
2019 None of the above 45 36 11 5 4 0 0 81 8 650

Question 9. I receive meaningful recognition for work well done.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 37 11 3 3 0 0 84 6 55
2024 Federal regulators 43 46 10 0 0 0 0 90 0 10
2024 Compliance, inspection and enforcement 21 28 21 15 16 0 0 49 30 75
2024 Communications or public affairs 36 41 10 10 3 0 0 78 13 225
2024 Security 57 24 16 0 4 0 0 81 4 20
2024 Science and technology 28 38 10 14 10 0 0 66 24 380
2024 Administration and operations 33 33 14 11 8 0 0 66 19 500
2024 Human resources 40 36 11 6 6 0 0 76 13 240
2024 Financial management 37 37 15 7 3 0 0 75 10 145
2024 Procurement 28 44 10 10 9 0 0 71 19 50
2024 Real property 31 33 14 15 7 0 0 64 22 130
2024 Material management 26 45 8 15 7 0 0 71 22 20
2024 Information management 43 39 6 5 7 0 0 82 12 35
2024 Information technology 29 29 11 13 18 0 0 58 31 50
2024 Data sciences 30 31 29 4 4 2 0 62 8 30
2024 Policy 35 39 7 12 6 0 1 75 18 95
2024 Project management 34 32 13 12 9 0 0 66 21 230
2024 Other services to the public 24 37 17 11 10 0 0 61 22 285
2024 None of the above 26 32 18 12 11 0 0 58 24 385
2022 Client contact centre 27 33 13 13 14 0 0 61 27 65
2022 Federal regulators 36 32 23 5 4 0 0 68 9 20
2022 Compliance, inspection and enforcement 16 37 12 15 19 0 0 53 35 85
2022 Communications or public affairs 46 34 8 9 4 0 0 79 13 240
2022 Security 43 35 15 7 0 0 0 78 7 15
2022 Science and technology 27 41 13 11 8 0 0 68 19 345
2022 Administration and operations 38 31 13 10 8 0 0 69 17 495
2022 Human resources 38 34 10 10 7 0 0 73 17 225
2022 Financial management 35 37 16 9 3 0 0 72 12 160
2022 Procurement 29 38 18 8 5 2 0 68 14 45
2022 Real property 38 29 13 12 8 0 0 67 20 130
2022 Material management 12 60 8 10 11 0 0 72 21 30
2022 Information management 46 21 13 15 2 0 3 69 17 35
2022 Information technology 29 48 5 6 10 1 0 78 16 55
2022 Data sciences 46 35 11 8 0 0 0 81 8 30
2022 Policy 37 41 8 4 6 3 0 81 10 90
2022 Project management 32 37 15 10 6 0 0 69 16 340
2022 Other services to the public 24 32 13 16 16 0 0 55 31 275
2022 None of the above 27 30 16 13 14 0 0 57 26 375
2020 Client contact centre 20 36 19 20 4 0 0 56 24 50
2020 Federal regulators 34 32 13 21 0 0 0 66 21 15
2020 Compliance, inspection and enforcement 15 43 9 16 17 0 0 58 33 90
2020 Communications or public affairs 42 40 8 7 4 0 0 81 11 255
2020 Security 30 38 9 0 23 0 0 68 23 10
2020 Science and technology 29 43 12 12 4 0 0 72 16 405
2020 Administration and operations 34 39 13 8 6 0 0 73 15 525
2020 Human resources 45 35 9 8 3 0 0 80 11 215
2020 Financial management 37 41 12 6 3 0 0 78 9 180
2020 Procurement 47 27 18 5 4 0 0 73 9 50
2020 Real property 31 47 9 9 4 0 0 78 13 115
2020 Material management 19 44 20 10 7 0 0 63 16 20
2020 Information management 43 45 3 10 0 0 0 87 10 30
2020 Information technology 33 34 12 13 7 0 0 68 21 60
2020 Data sciences 34 38 10 14 3 0 0 72 18 25
2020 Policy 38 34 11 16 1 0 0 72 16 115
2020 Project management 36 32 14 13 5 0 0 68 18 270
2020 Other services to the public 24 37 16 12 10 0 0 62 21 340
2020 None of the above 28 34 16 14 7 0 0 62 22 450
2019 Client contact centre 39 34 14 11 2 0 0 73 13 170
2019 Federal regulators 23 28 26 6 17 0 0 51 23 15
2019 Compliance, inspection and enforcement 19 32 18 14 17 0 0 51 31 90
2019 Communications or public affairs 36 41 13 7 3 0 0 77 10 360
2019 Security 17 28 18 30 7 0 0 45 37 15
2019 Science and technology 29 40 14 12 4 0 0 69 16 410
2019 Administration and operations 28 40 16 12 5 0 0 67 17 575
2019 Human resources 36 34 16 10 3 0 0 71 14 250
2019 Financial management 25 41 18 9 7 0 0 67 16 165
2019 Procurement 29 35 12 20 4 0 0 64 24 45
2019 Real property 22 45 17 9 6 0 0 68 15 130
2019 Material management 17 44 18 8 13 0 0 61 22 30
2019 Information management 46 34 13 3 5 0 0 79 8 35
2019 Information technology 23 43 17 12 5 0 0 66 16 50
2019 Data sciences 43 29 15 9 4 0 0 72 13 45
2019 Policy 18 49 9 18 6 0 1 67 24 80
2019 Project management 30 43 10 13 4 0 0 73 17 285
2019 Other services to the public 33 37 10 12 8 0 0 70 19 845
2019 None of the above 30 33 16 11 9 0 0 63 20 645

Question 10. I have clear work objectives.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 31 16 8 6 0 0 70 15 55
2024 Federal regulators 53 37 10 0 0 0 0 90 0 10
2024 Compliance, inspection and enforcement 20 44 15 16 5 0 0 64 21 75
2024 Communications or public affairs 33 47 9 8 3 0 0 80 11 225
2024 Security 61 24 0 11 4 0 0 85 15 20
2024 Science and technology 30 48 6 11 5 0 0 79 15 375
2024 Administration and operations 34 43 8 10 5 0 0 77 15 500
2024 Human resources 38 42 7 11 1 0 0 81 12 240
2024 Financial management 37 47 9 2 4 0 1 84 7 145
2024 Procurement 37 46 4 10 3 0 0 83 13 50
2024 Real property 25 47 13 7 8 0 0 72 15 130
2024 Material management 27 51 12 10 0 0 0 78 10 20
2024 Information management 40 32 14 10 5 0 0 71 15 35
2024 Information technology 27 37 16 9 12 0 0 63 21 50
2024 Data sciences 36 60 2 2 0 0 0 96 2 30
2024 Policy 36 41 6 13 3 0 1 78 16 95
2024 Project management 36 37 9 9 8 0 0 73 18 235
2024 Other services to the public 28 42 9 15 5 0 0 71 20 285
2024 None of the above 23 51 11 8 7 0 0 74 15 385
2022 Client contact centre 25 39 11 18 8 0 0 64 26 65
2022 Federal regulators 32 50 10 4 4 0 0 81 8 20
2022 Compliance, inspection and enforcement 20 48 12 15 5 0 0 68 20 85
2022 Communications or public affairs 37 43 7 11 2 0 0 80 14 240
2022 Security 30 34 23 13 0 0 0 64 13 15
2022 Science and technology 29 47 11 9 4 0 0 76 12 345
2022 Administration and operations 33 42 9 12 4 0 0 76 15 495
2022 Human resources 35 45 8 9 3 0 0 80 12 225
2022 Financial management 32 46 7 13 2 0 0 78 16 160
2022 Procurement 29 42 15 11 4 0 0 71 14 45
2022 Real property 31 40 14 8 7 0 0 71 14 130
2022 Material management 19 46 12 13 11 0 0 64 24 30
2022 Information management 40 47 0 8 5 0 0 86 14 35
2022 Information technology 24 58 6 6 6 0 0 82 12 55
2022 Data sciences 43 49 3 3 2 0 0 92 5 30
2022 Policy 36 45 7 8 3 0 0 82 11 90
2022 Project management 29 48 7 12 4 0 0 77 16 340
2022 Other services to the public 28 39 16 10 8 0 0 66 18 275
2022 None of the above 30 45 8 12 5 0 0 75 17 375
2020 Client contact centre 14 41 21 19 4 0 0 56 23 50
2020 Federal regulators 21 37 15 27 0 0 0 57 27 15
2020 Compliance, inspection and enforcement 14 46 16 17 7 0 0 60 24 90
2020 Communications or public affairs 30 43 10 14 3 0 0 73 17 250
2020 Security 18 41 9 9 23 0 0 59 32 10
2020 Science and technology 27 48 14 10 2 0 0 74 12 405
2020 Administration and operations 35 42 12 7 4 0 0 77 11 525
2020 Human resources 43 34 10 10 3 0 0 77 13 210
2020 Financial management 38 36 15 8 3 0 0 74 11 180
2020 Procurement 31 50 11 4 5 0 0 81 8 50
2020 Real property 24 55 11 9 1 0 0 79 10 115
2020 Material management 16 48 16 10 10 0 0 65 19 20
2020 Information management 34 48 3 13 3 0 0 81 16 30
2020 Information technology 24 32 23 14 7 0 0 56 21 60
2020 Data sciences 41 23 14 14 7 0 0 65 21 25
2020 Policy 35 41 10 11 3 0 0 76 14 110
2020 Project management 31 40 16 9 4 0 0 71 13 270
2020 Other services to the public 29 41 15 9 6 0 0 70 15 340
2020 None of the above 27 40 16 13 4 0 0 67 17 445
2019 Client contact centre 38 37 14 10 1 0 0 75 11 170
2019 Federal regulators 23 31 20 20 6 0 0 55 26 15
2019 Compliance, inspection and enforcement 26 48 7 9 9 0 0 74 18 90
2019 Communications or public affairs 32 40 10 12 5 0 0 72 18 360
2019 Security 46 42 12 0 0 0 0 88 0 15
2019 Science and technology 32 44 11 10 3 0 0 76 13 410
2019 Administration and operations 28 42 14 11 5 0 0 71 15 570
2019 Human resources 35 40 13 8 4 0 0 75 12 250
2019 Financial management 22 50 12 12 4 0 0 72 16 160
2019 Procurement 39 33 12 11 4 0 0 72 15 45
2019 Real property 26 41 18 11 4 0 0 67 15 125
2019 Material management 18 34 22 15 11 0 0 52 26 30
2019 Information management 34 48 3 8 8 0 0 82 15 35
2019 Information technology 16 43 7 29 5 0 0 59 34 50
2019 Data sciences 43 41 7 5 4 0 0 84 9 45
2019 Policy 24 39 14 18 5 0 0 63 23 80
2019 Project management 24 50 10 12 4 0 0 74 16 285
2019 Other services to the public 37 41 8 10 4 0 0 78 14 845
2019 None of the above 32 41 14 8 5 0 0 73 13 645

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 40 32 17 6 1 3 0 74 8 55
2024 Federal regulators 71 29 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 26 47 13 8 5 0 0 74 13 75
2024 Communications or public affairs 46 39 11 4 0 0 0 85 4 225
2024 Security 75 14 4 7 0 0 0 89 7 20
2024 Science and technology 41 43 7 7 3 0 0 84 9 380
2024 Administration and operations 48 39 6 3 4 0 0 87 7 500
2024 Human resources 54 32 7 5 1 0 0 86 7 240
2024 Financial management 51 41 4 2 2 0 0 92 5 145
2024 Procurement 56 39 1 0 3 0 0 95 3 50
2024 Real property 43 40 8 6 3 0 0 83 9 130
2024 Material management 49 48 4 0 0 0 0 96 0 20
2024 Information management 56 28 3 2 5 0 6 89 8 35
2024 Information technology 42 30 13 9 7 0 0 72 16 50
2024 Data sciences 44 56 0 0 0 0 0 100 0 30
2024 Policy 46 40 5 6 2 0 1 87 9 95
2024 Project management 47 34 8 5 5 0 0 82 10 235
2024 Other services to the public 41 39 8 8 4 0 0 80 12 285
2024 None of the above 38 39 12 6 4 1 0 78 10 385
2022 Client contact centre 36 34 10 11 8 0 0 71 19 65
2022 Federal regulators 56 40 0 4 0 0 0 96 4 20
2022 Compliance, inspection and enforcement 33 47 9 8 2 1 0 81 9 85
2022 Communications or public affairs 53 34 7 5 1 0 0 87 7 240
2022 Security 59 33 8 0 0 0 0 92 0 15
2022 Science and technology 50 38 7 4 1 0 0 88 6 345
2022 Administration and operations 51 37 5 3 3 0 0 89 6 490
2022 Human resources 49 43 6 2 1 0 0 91 3 225
2022 Financial management 44 42 10 4 0 0 0 86 4 160
2022 Procurement 43 42 13 0 2 0 0 85 2 45
2022 Real property 45 38 8 8 2 0 0 82 9 130
2022 Material management 37 36 10 14 3 0 0 74 17 30
2022 Information management 58 28 2 12 0 0 0 86 12 35
2022 Information technology 43 44 8 3 0 2 0 89 3 55
2022 Data sciences 57 35 6 2 0 0 0 92 2 30
2022 Policy 60 28 5 6 0 0 0 89 6 90
2022 Project management 48 41 6 4 1 0 0 89 5 340
2022 Other services to the public 44 34 11 7 3 0 0 79 10 275
2022 None of the above 47 37 9 4 3 0 0 84 7 375
2020 Client contact centre 29 45 5 14 6 0 0 74 20 50
2020 Federal regulators 28 59 0 14 0 0 0 86 14 15
2020 Compliance, inspection and enforcement 34 35 13 15 3 0 0 68 18 90
2020 Communications or public affairs 42 43 9 4 2 0 0 85 6 250
2020 Security 69 19 0 0 12 0 0 88 12 10
2020 Science and technology 47 42 7 3 1 0 0 89 4 405
2020 Administration and operations 50 37 8 3 2 0 0 87 5 525
2020 Human resources 50 37 9 3 1 0 0 87 4 215
2020 Financial management 50 36 11 2 1 0 0 86 3 180
2020 Procurement 50 39 8 0 3 0 0 89 3 50
2020 Real property 41 35 19 2 3 0 0 76 5 115
2020 Material management 30 53 7 10 0 0 0 83 10 20
2020 Information management 47 43 6 3 0 0 0 90 3 30
2020 Information technology 42 31 14 9 4 0 0 74 12 60
2020 Data sciences 50 36 7 7 0 0 0 86 7 25
2020 Policy 54 36 5 4 1 0 0 90 5 115
2020 Project management 48 42 6 4 1 0 0 90 5 270
2020 Other services to the public 39 43 9 5 3 0 0 83 8 335
2020 None of the above 40 38 13 8 1 0 0 78 9 445
2019 Client contact centre 47 29 16 6 2 0 0 76 8 170
2019 Federal regulators 17 46 21 10 6 0 0 63 16 15
2019 Compliance, inspection and enforcement 39 41 6 8 6 0 0 79 15 90
2019 Communications or public affairs 48 35 10 5 3 0 0 82 7 360
2019 Security 62 38 0 0 0 0 0 100 0 15
2019 Science and technology 49 41 4 4 1 0 0 90 5 410
2019 Administration and operations 48 37 9 4 2 0 0 85 6 575
2019 Human resources 51 36 5 6 2 0 0 87 8 250
2019 Financial management 35 49 9 4 2 0 0 84 7 160
2019 Procurement 64 28 4 0 4 0 0 92 4 45
2019 Real property 37 42 12 4 5 0 0 79 9 125
2019 Material management 27 44 13 6 9 0 0 71 15 30
2019 Information management 46 37 6 8 2 0 0 83 11 35
2019 Information technology 44 38 9 6 2 0 0 82 8 50
2019 Data sciences 57 34 5 2 2 0 0 91 4 45
2019 Policy 49 30 12 8 1 0 0 79 9 80
2019 Project management 51 36 8 3 2 0 0 87 5 285
2019 Other services to the public 52 31 7 6 4 0 0 84 9 840
2019 None of the above 44 34 14 5 2 1 0 79 7 645

Question 12. Overall, I feel valued at work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 41 12 5 3 0 0 80 8 55
2024 Federal regulators 44 56 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 15 43 12 15 15 0 0 58 30 75
2024 Communications or public affairs 43 37 8 10 2 0 0 80 11 225
2024 Security 60 24 14 3 0 0 0 83 3 20
2024 Science and technology 33 37 10 13 7 0 0 70 20 380
2024 Administration and operations 40 34 11 10 5 0 0 74 15 500
2024 Human resources 44 37 6 10 4 0 0 81 14 240
2024 Financial management 37 43 11 7 2 0 0 80 10 145
2024 Procurement 43 29 11 8 9 0 0 72 16 50
2024 Real property 35 36 12 12 5 0 0 71 17 130
2024 Material management 34 34 18 8 7 0 0 68 15 20
2024 Information management 34 49 3 10 5 0 0 83 15 35
2024 Information technology 23 36 2 27 13 0 0 58 40 50
2024 Data sciences 35 47 7 11 0 0 0 82 11 30
2024 Policy 29 48 10 11 3 0 0 76 14 95
2024 Project management 40 34 8 9 8 0 0 74 18 235
2024 Other services to the public 32 37 9 14 8 0 0 69 22 285
2024 None of the above 27 33 17 13 9 1 0 61 23 385
2022 Client contact centre 32 30 11 15 10 1 0 63 26 65
2022 Federal regulators 35 43 9 13 0 0 0 78 13 20
2022 Compliance, inspection and enforcement 18 33 17 19 13 0 0 51 32 85
2022 Communications or public affairs 48 33 10 6 4 0 0 81 9 240
2022 Security 43 41 15 0 0 0 0 85 0 15
2022 Science and technology 35 42 7 10 5 0 0 77 15 345
2022 Administration and operations 40 33 11 9 6 0 0 73 16 495
2022 Human resources 37 42 11 6 4 0 0 79 10 225
2022 Financial management 39 39 14 5 2 0 0 79 8 160
2022 Procurement 32 47 9 7 5 0 0 79 12 45
2022 Real property 39 30 17 10 4 1 0 69 14 130
2022 Material management 22 48 14 6 11 0 0 69 17 30
2022 Information management 52 26 6 11 5 0 0 78 16 35
2022 Information technology 27 47 8 11 7 0 0 74 18 55
2022 Data sciences 33 48 14 3 2 0 0 81 5 30
2022 Policy 43 31 15 6 4 1 0 75 10 90
2022 Project management 38 43 9 7 3 0 0 80 11 340
2022 Other services to the public 26 33 13 15 12 0 0 59 27 275
2022 None of the above 34 33 10 10 11 1 0 68 22 375
2020 Client contact centre 28 37 17 11 6 0 0 66 17 50
2020 Federal regulators 21 37 29 14 0 0 0 57 14 15
2020 Compliance, inspection and enforcement 18 33 13 19 18 0 0 50 37 90
2020 Communications or public affairs 37 42 10 6 4 0 0 80 10 250
2020 Security 30 28 9 9 23 0 0 59 32 10
2020 Science and technology 35 41 12 8 4 0 0 76 13 405
2020 Administration and operations 39 37 13 7 4 0 0 76 11 525
2020 Human resources 46 35 10 8 2 0 0 80 10 215
2020 Financial management 39 41 11 6 3 1 0 80 9 175
2020 Procurement 48 36 4 6 6 0 0 85 12 50
2020 Real property 38 35 15 7 5 0 0 72 12 115
2020 Material management 34 33 16 7 10 0 0 67 16 20
2020 Information management 37 32 13 18 0 0 0 69 18 30
2020 Information technology 34 28 19 15 4 0 0 63 18 60
2020 Data sciences 36 22 21 14 7 0 0 58 21 25
2020 Policy 42 33 13 9 3 1 0 76 11 115
2020 Project management 36 36 12 10 5 0 0 72 15 270
2020 Other services to the public 29 38 15 11 7 0 0 67 18 340
2020 None of the above 29 34 15 13 8 0 0 64 21 450
2019 Client contact centre 40 34 14 9 3 0 0 74 12 170
2019 Federal regulators 11 36 32 9 12 0 0 47 21 15
2019 Compliance, inspection and enforcement 30 22 16 20 12 0 0 52 32 90
2019 Communications or public affairs 40 38 9 8 5 0 0 78 13 360
2019 Security 39 39 7 14 0 0 0 79 14 15
2019 Science and technology 37 40 12 7 4 0 0 76 12 410
2019 Administration and operations 31 40 14 11 4 0 0 71 15 575
2019 Human resources 37 37 13 10 3 0 0 74 13 250
2019 Financial management 27 46 8 9 9 0 0 74 18 165
2019 Procurement 44 31 9 10 5 0 0 75 15 45
2019 Real property 32 43 11 6 8 0 0 75 14 130
2019 Material management 26 34 19 13 9 0 0 59 22 30
2019 Information management 46 26 16 8 5 0 0 71 13 35
2019 Information technology 30 43 13 11 2 0 0 73 13 50
2019 Data sciences 44 28 12 11 4 0 0 72 16 45
2019 Policy 30 47 10 5 8 0 0 77 13 80
2019 Project management 36 39 9 11 5 0 0 76 16 285
2019 Other services to the public 39 33 12 10 6 0 0 72 16 845
2019 None of the above 32 34 14 12 8 0 0 67 20 645

Question 13. I am proud of the work that I do.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 34 3 0 0 0 0 97 0 55
2024 Federal regulators 64 26 10 0 0 0 0 90 0 10
2024 Compliance, inspection and enforcement 44 34 14 5 4 0 0 78 8 75
2024 Communications or public affairs 50 35 8 6 0 0 0 86 6 225
2024 Security 56 16 27 0 0 0 0 73 0 20
2024 Science and technology 53 30 10 6 1 0 0 83 7 380
2024 Administration and operations 59 29 7 3 1 0 0 88 5 500
2024 Human resources 56 31 9 3 1 0 0 87 4 240
2024 Financial management 49 39 10 3 0 0 0 87 3 145
2024 Procurement 58 30 2 0 3 0 7 95 4 50
2024 Real property 48 39 10 3 1 0 0 87 3 130
2024 Material management 64 22 14 0 0 0 0 86 0 20
2024 Information management 55 24 11 5 5 0 0 79 10 35
2024 Information technology 55 28 13 2 2 0 0 83 4 50
2024 Data sciences 37 55 9 0 0 0 0 91 0 30
2024 Policy 50 34 8 7 0 0 1 85 7 95
2024 Project management 53 34 7 3 2 0 0 88 5 235
2024 Other services to the public 56 27 11 3 1 1 0 85 4 285
2024 None of the above 56 29 12 3 1 0 0 85 3 385
2022 Client contact centre 51 38 7 3 2 0 0 89 4 65
2022 Federal regulators 51 41 8 0 0 0 0 92 0 20
2022 Compliance, inspection and enforcement 52 33 7 5 3 0 0 85 8 85
2022 Communications or public affairs 62 25 7 5 1 0 0 87 7 240
2022 Security 43 57 0 0 0 0 0 100 0 15
2022 Science and technology 61 30 6 2 1 0 0 92 2 345
2022 Administration and operations 59 30 8 2 1 0 0 88 4 495
2022 Human resources 52 34 11 3 0 0 0 86 3 225
2022 Financial management 50 38 9 3 1 0 0 88 3 160
2022 Procurement 57 37 4 2 0 0 0 94 2 45
2022 Real property 60 30 7 2 1 0 0 90 3 130
2022 Material management 56 31 7 6 0 0 0 87 6 30
2022 Information management 56 33 3 8 0 0 0 89 8 35
2022 Information technology 53 32 9 4 1 1 0 86 5 55
2022 Data sciences 66 29 0 5 0 0 0 95 5 30
2022 Policy 48 40 8 3 1 0 0 89 4 90
2022 Project management 53 36 9 2 0 1 0 90 2 340
2022 Other services to the public 56 31 9 2 1 0 0 88 4 275
2022 None of the above 59 30 7 3 1 0 0 89 4 375
2020 Client contact centre 40 44 12 2 2 0 0 84 4 50
2020 Federal regulators 34 34 18 14 0 0 0 68 14 15
2020 Compliance, inspection and enforcement 43 36 8 12 1 0 0 79 13 90
2020 Communications or public affairs 49 37 7 5 2 0 0 86 7 255
2020 Security 70 18 0 12 0 0 0 88 12 10
2020 Science and technology 54 34 9 2 1 0 0 88 2 405
2020 Administration and operations 57 31 8 3 0 0 0 89 3 525
2020 Human resources 59 31 6 4 0 0 0 90 4 215
2020 Financial management 55 34 9 1 1 0 0 88 2 175
2020 Procurement 63 25 6 2 4 0 0 88 6 50
2020 Real property 49 39 9 1 1 0 0 89 2 115
2020 Material management 71 29 0 0 0 0 0 100 0 20
2020 Information management 42 43 6 9 0 0 0 85 9 30
2020 Information technology 54 34 7 5 0 0 0 88 5 60
2020 Data sciences 40 39 18 4 0 0 0 79 4 25
2020 Policy 53 34 11 3 0 0 0 87 3 115
2020 Project management 53 37 7 2 1 0 0 89 4 265
2020 Other services to the public 57 33 6 2 1 0 0 90 3 340
2020 None of the above 57 32 7 2 1 0 0 89 3 445
2019 Client contact centre 55 24 14 5 2 0 0 79 7 170
2019 Federal regulators 24 43 33 0 0 0 0 67 0 15
2019 Compliance, inspection and enforcement 55 31 8 1 4 0 0 87 5 90
2019 Communications or public affairs 53 35 7 4 2 0 0 88 6 360
2019 Security 47 42 5 7 0 0 0 88 7 15
2019 Science and technology 59 32 6 2 1 0 0 92 3 405
2019 Administration and operations 54 33 8 4 1 0 0 86 6 575
2019 Human resources 60 27 9 3 1 0 0 87 4 250
2019 Financial management 49 38 7 4 2 0 0 87 6 160
2019 Procurement 60 31 6 0 4 0 0 90 4 45
2019 Real property 56 37 6 0 1 0 0 93 1 125
2019 Material management 29 56 10 4 0 0 0 85 4 30
2019 Information management 45 34 19 2 0 0 0 79 2 35
2019 Information technology 54 31 11 2 2 0 0 85 5 50
2019 Data sciences 52 34 7 5 2 0 0 87 7 45
2019 Policy 42 47 5 5 0 0 0 90 5 80
2019 Project management 66 27 5 1 1 0 0 93 2 285
2019 Other services to the public 62 24 9 3 2 0 0 86 4 845
2019 None of the above 63 27 7 2 1 0 0 90 3 645

Question 14. I have opportunities to provide input into decisions that affect my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 44 13 10 3 0 4 74 13 55
2024 Federal regulators 55 36 9 0 0 0 0 91 0 10
2024 Compliance, inspection and enforcement 20 46 16 7 11 0 0 66 18 75
2024 Communications or public affairs 32 37 17 10 3 0 0 69 14 225
2024 Security 75 8 10 7 0 0 0 83 7 20
2024 Science and technology 32 36 14 10 8 0 0 68 18 380
2024 Administration and operations 38 35 9 9 8 0 0 74 17 500
2024 Human resources 39 40 12 6 3 0 0 79 9 240
2024 Financial management 33 40 19 6 2 0 0 73 8 145
2024 Procurement 35 40 16 4 5 0 0 75 9 50
2024 Real property 32 39 14 7 7 0 0 71 15 130
2024 Material management 34 40 14 2 7 0 3 76 9 20
2024 Information management 37 35 10 15 3 0 0 72 17 35
2024 Information technology 24 30 25 10 11 0 0 54 21 50
2024 Data sciences 45 37 2 15 0 0 0 83 15 30
2024 Policy 33 38 7 21 2 0 0 70 22 95
2024 Project management 38 36 11 9 6 0 0 74 15 235
2024 Other services to the public 29 40 13 10 7 0 0 69 18 285
2024 None of the above 27 39 13 12 8 1 0 67 20 385
2022 Client contact centre 22 40 7 14 17 0 0 62 31 65
2022 Federal regulators 30 43 14 13 0 0 0 72 13 20
2022 Compliance, inspection and enforcement 13 48 9 17 14 0 0 61 30 85
2022 Communications or public affairs 42 34 9 11 4 0 0 76 15 240
2022 Security 51 41 8 0 0 0 0 92 0 15
2022 Science and technology 35 45 9 8 3 0 0 80 11 345
2022 Administration and operations 38 37 12 8 4 0 0 76 12 495
2022 Human resources 41 40 10 7 3 0 0 80 10 225
2022 Financial management 35 45 13 6 2 0 0 79 7 160
2022 Procurement 27 42 15 8 8 0 0 70 15 45
2022 Real property 41 38 7 9 4 0 0 80 13 130
2022 Material management 33 41 19 0 7 0 0 74 7 30
2022 Information management 46 33 5 9 5 3 0 81 14 35
2022 Information technology 31 47 8 8 6 0 0 78 13 55
2022 Data sciences 38 46 9 5 2 0 0 84 7 30
2022 Policy 41 45 3 6 4 1 0 87 10 90
2022 Project management 37 44 8 9 2 0 0 81 11 340
2022 Other services to the public 25 39 14 14 7 0 0 64 21 275
2022 None of the above 29 41 12 10 8 0 0 70 19 375
2020 Client contact centre 25 39 6 17 8 2 2 67 27 50
2020 Federal regulators 27 43 16 14 0 0 0 70 14 15
2020 Compliance, inspection and enforcement 22 35 11 21 11 0 0 57 32 90
2020 Communications or public affairs 40 40 6 10 3 0 0 80 13 255
2020 Security 30 38 21 0 12 0 0 68 12 10
2020 Science and technology 37 43 10 7 2 0 0 80 10 400
2020 Administration and operations 41 38 9 8 3 0 0 79 11 525
2020 Human resources 44 36 8 10 2 0 0 81 11 215
2020 Financial management 40 45 8 5 3 0 0 85 8 180
2020 Procurement 33 34 14 13 6 0 0 67 19 50
2020 Real property 40 42 8 8 2 0 0 81 11 115
2020 Material management 41 33 10 16 0 0 0 74 16 20
2020 Information management 40 50 0 6 3 0 0 91 9 30
2020 Information technology 42 28 14 12 4 0 0 70 16 60
2020 Data sciences 34 30 11 17 7 0 0 65 24 25
2020 Policy 44 38 8 10 1 0 0 82 10 110
2020 Project management 37 43 12 4 4 0 0 80 8 270
2020 Other services to the public 30 42 12 7 9 0 0 73 15 340
2020 None of the above 33 35 11 11 8 1 0 69 19 445
2019 Client contact centre 27 32 14 17 7 0 2 60 25 170
2019 Federal regulators 31 44 0 19 6 0 0 75 25 15
2019 Compliance, inspection and enforcement 19 24 18 28 11 0 0 43 39 90
2019 Communications or public affairs 37 39 12 9 3 0 0 76 12 360
2019 Security 12 57 12 19 0 0 0 70 19 15
2019 Science and technology 34 44 11 8 3 0 0 78 11 410
2019 Administration and operations 33 39 12 11 4 0 0 73 15 575
2019 Human resources 38 38 8 11 4 0 0 76 16 250
2019 Financial management 27 43 10 13 7 0 0 70 20 160
2019 Procurement 24 43 11 15 7 0 0 67 22 45
2019 Real property 31 45 13 9 3 0 0 76 11 125
2019 Material management 11 51 9 18 11 0 0 63 28 30
2019 Information management 39 45 6 2 5 3 0 86 8 35
2019 Information technology 38 32 15 11 5 0 0 70 16 50
2019 Data sciences 31 35 19 6 9 0 0 66 16 45
2019 Policy 29 44 4 18 6 0 0 73 24 80
2019 Project management 42 40 8 8 2 0 0 82 10 285
2019 Other services to the public 35 35 10 11 8 0 0 71 20 845
2019 None of the above 31 36 12 12 9 0 0 67 21 645

Question 15. I am encouraged to be innovative or to take initiative in my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 38 19 10 0 0 7 69 11 55
2024 Federal regulators 63 37 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 29 41 12 10 8 0 0 70 18 75
2024 Communications or public affairs 42 31 15 12 1 0 0 73 13 225
2024 Security 63 17 6 15 0 0 0 80 15 20
2024 Science and technology 38 37 11 7 7 0 0 75 14 380
2024 Administration and operations 43 33 9 8 5 0 0 77 14 500
2024 Human resources 47 35 10 4 3 0 1 82 7 240
2024 Financial management 41 35 18 4 2 0 0 76 6 145
2024 Procurement 37 39 15 9 1 0 0 75 10 50
2024 Real property 35 31 16 14 3 0 0 66 18 130
2024 Material management 34 29 2 20 14 0 0 63 35 20
2024 Information management 34 39 19 5 3 0 0 73 8 35
2024 Information technology 30 39 7 9 16 0 0 68 25 50
2024 Data sciences 46 43 5 7 0 0 0 89 7 30
2024 Policy 38 33 12 16 1 0 1 71 17 95
2024 Project management 39 35 11 10 5 0 0 74 15 235
2024 Other services to the public 38 29 17 8 7 0 0 67 16 285
2024 None of the above 35 30 17 12 6 0 0 65 19 385
2022 Client contact centre 22 33 15 17 10 1 1 57 28 65
2022 Federal regulators 40 26 20 4 9 0 0 67 13 20
2022 Compliance, inspection and enforcement 30 29 22 8 12 0 0 59 19 85
2022 Communications or public affairs 46 34 12 4 3 0 0 81 8 240
2022 Security 71 21 8 0 0 0 0 92 0 15
2022 Science and technology 43 40 8 6 3 0 0 83 9 345
2022 Administration and operations 44 32 14 6 5 0 0 76 11 495
2022 Human resources 46 38 8 5 3 0 0 84 8 225
2022 Financial management 43 45 4 5 3 0 0 88 8 160
2022 Procurement 37 29 20 11 4 0 0 66 14 45
2022 Real property 43 33 9 11 4 0 0 76 15 130
2022 Material management 32 37 17 6 9 0 0 68 15 30
2022 Information management 47 29 8 5 11 0 0 77 16 35
2022 Information technology 32 48 5 5 10 0 0 80 15 55
2022 Data sciences 50 34 7 7 2 0 0 84 10 30
2022 Policy 46 34 13 4 2 1 0 81 6 90
2022 Project management 41 37 10 9 3 0 0 78 12 340
2022 Other services to the public 37 30 13 12 6 0 1 68 19 275
2022 None of the above 38 31 16 6 10 0 0 68 16 375
2020 Client contact centre 27 33 25 7 8 0 0 60 14 50
2020 Federal regulators 14 44 22 7 14 0 0 57 21 15
2020 Compliance, inspection and enforcement 24 32 10 24 10 0 0 56 34 90
2020 Communications or public affairs 48 31 11 8 2 0 0 79 10 255
2020 Security 39 38 12 0 12 0 0 77 12 10
2020 Science and technology 38 42 11 5 3 0 0 81 8 400
2020 Administration and operations 43 37 12 5 3 0 0 80 8 525
2020 Human resources 50 32 10 6 2 0 0 82 8 215
2020 Financial management 44 37 13 2 4 0 0 81 6 180
2020 Procurement 39 35 21 4 2 0 0 74 6 50
2020 Real property 42 35 10 10 3 0 0 76 13 115
2020 Material management 37 44 10 7 3 0 0 81 10 20
2020 Information management 52 32 3 12 0 0 0 85 12 30
2020 Information technology 35 35 18 10 2 0 0 70 12 60
2020 Data sciences 33 32 11 14 11 0 0 65 24 25
2020 Policy 44 34 10 9 2 0 0 78 11 115
2020 Project management 42 36 12 5 4 0 0 78 9 270
2020 Other services to the public 36 31 15 10 8 0 0 67 17 340
2020 None of the above 38 33 14 7 7 0 1 72 14 450
2019 Client contact centre 41 26 15 15 3 0 0 67 18 170
2019 Federal regulators 45 34 6 9 6 0 0 80 15 15
2019 Compliance, inspection and enforcement 26 30 15 15 13 0 0 57 29 90
2019 Communications or public affairs 43 34 11 9 4 0 0 77 13 360
2019 Security 10 53 37 0 0 0 0 63 0 15
2019 Science and technology 37 40 12 7 4 0 0 77 11 405
2019 Administration and operations 38 36 12 10 4 0 0 74 14 575
2019 Human resources 44 37 11 5 2 0 0 82 7 250
2019 Financial management 32 40 13 10 4 1 0 73 15 160
2019 Procurement 44 29 10 14 4 0 0 72 18 45
2019 Real property 33 37 17 8 5 0 0 70 13 130
2019 Material management 16 40 22 7 15 0 0 56 22 30
2019 Information management 56 26 8 5 5 0 0 82 10 35
2019 Information technology 29 45 11 10 5 0 0 74 14 50
2019 Data sciences 25 42 7 12 14 0 0 67 26 45
2019 Policy 30 36 14 14 6 0 0 66 20 80
2019 Project management 47 33 7 8 5 0 0 80 13 285
2019 Other services to the public 41 29 14 10 6 0 0 69 16 845
2019 None of the above 34 31 17 12 6 0 0 65 18 640

Question 16. I have support at work to provide a high level of service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 49 20 1 0 0 0 79 1 55
2024 Federal regulators 43 17 18 22 0 0 0 60 22 10
2024 Compliance, inspection and enforcement 19 44 16 13 8 0 0 63 21 75
2024 Communications or public affairs 40 38 12 9 2 0 0 77 11 225
2024 Security 66 19 8 7 0 0 0 85 7 20
2024 Science and technology 32 38 13 9 6 1 0 71 16 375
2024 Administration and operations 40 35 10 8 5 0 0 76 14 500
2024 Human resources 42 36 12 7 3 0 0 78 10 240
2024 Financial management 37 44 10 7 2 0 0 81 9 145
2024 Procurement 43 37 7 10 3 0 0 80 13 50
2024 Real property 26 35 19 14 4 2 0 63 18 130
2024 Material management 46 32 10 2 9 0 0 79 11 20
2024 Information management 38 44 11 5 3 0 0 82 7 35
2024 Information technology 35 28 14 11 11 0 1 64 22 50
2024 Data sciences 44 47 3 4 2 0 0 91 6 30
2024 Policy 35 41 8 13 1 0 2 77 14 95
2024 Project management 35 33 15 11 5 0 0 69 16 235
2024 Other services to the public 29 39 15 12 5 0 0 68 16 285
2024 None of the above 26 35 18 11 8 1 1 62 20 385
2022 Client contact centre 23 33 21 20 3 0 0 56 23 65
2022 Federal regulators 30 48 9 13 0 0 0 78 13 20
2022 Compliance, inspection and enforcement 19 40 18 14 8 0 0 60 22 85
2022 Communications or public affairs 45 33 11 7 2 1 0 79 10 240
2022 Security 29 63 0 8 0 0 0 92 8 15
2022 Science and technology 32 43 15 7 3 0 0 75 10 345
2022 Administration and operations 40 35 11 9 5 0 0 75 14 495
2022 Human resources 41 34 14 8 3 0 0 75 11 225
2022 Financial management 41 32 14 10 1 0 2 75 11 160
2022 Procurement 29 38 13 18 2 0 0 67 20 45
2022 Real property 36 31 17 10 4 0 1 67 15 130
2022 Material management 22 42 17 0 19 0 0 64 19 30
2022 Information management 47 32 5 12 5 0 0 79 16 35
2022 Information technology 39 36 12 3 10 0 0 74 13 55
2022 Data sciences 43 39 10 8 0 0 0 82 8 30
2022 Policy 41 37 13 4 4 1 0 79 8 90
2022 Project management 34 41 13 9 3 0 1 75 12 340
2022 Other services to the public 30 37 16 10 5 1 0 68 16 275
2022 None of the above 33 36 14 9 8 0 1 69 17 375
2020 Client contact centre 20 50 17 8 4 0 0 70 12 50
2020 Federal regulators 28 30 16 20 7 0 0 57 27 15
2020 Compliance, inspection and enforcement 27 27 16 23 7 0 0 54 30 90
2020 Communications or public affairs 36 45 9 8 2 0 0 81 9 255
2020 Security 58 31 0 0 12 0 0 88 12 10
2020 Science and technology 28 46 15 8 2 1 0 76 10 405
2020 Administration and operations 36 42 12 7 3 0 0 78 10 530
2020 Human resources 46 35 6 10 3 0 0 82 12 215
2020 Financial management 36 42 13 5 4 0 0 78 8 175
2020 Procurement 38 40 10 9 4 0 0 78 12 50
2020 Real property 32 44 14 8 2 0 0 76 10 115
2020 Material management 26 45 19 10 0 0 0 71 10 20
2020 Information management 40 36 10 9 0 5 0 80 9 30
2020 Information technology 31 43 17 9 0 0 0 74 9 60
2020 Data sciences 27 49 4 12 8 0 0 77 19 25
2020 Policy 41 34 11 10 4 0 0 74 15 115
2020 Project management 33 40 14 8 4 1 0 74 12 265
2020 Other services to the public 33 38 13 10 5 1 0 71 16 340
2020 None of the above 26 40 17 12 5 0 0 66 17 450
2019 Client contact centre 38 39 15 6 2 0 0 77 9 170
2019 Federal regulators 13 35 25 21 6 0 0 48 27 15
2019 Compliance, inspection and enforcement 20 31 17 19 13 0 0 51 32 90
2019 Communications or public affairs 40 41 10 7 2 1 0 81 9 360
2019 Security 28 60 5 7 0 0 0 88 7 15
2019 Science and technology 32 44 12 8 3 1 0 77 11 410
2019 Administration and operations 33 43 11 10 3 0 0 76 13 575
2019 Human resources 38 40 8 10 3 0 0 79 13 250
2019 Financial management 28 41 17 9 5 0 0 69 14 160
2019 Procurement 32 42 13 10 4 0 0 74 14 45
2019 Real property 27 46 17 7 3 0 0 73 10 125
2019 Material management 15 41 24 11 9 0 0 56 20 30
2019 Information management 43 42 5 5 5 0 0 85 10 35
2019 Information technology 30 43 8 12 5 2 0 75 17 50
2019 Data sciences 33 41 11 10 0 2 2 78 10 45
2019 Policy 23 45 12 14 4 1 0 69 19 75
2019 Project management 34 43 12 9 2 0 0 77 11 285
2019 Other services to the public 41 33 13 8 4 0 0 75 12 840
2019 None of the above 29 39 18 10 4 0 0 68 14 640

Question 17. Overall, I like my job.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 42 7 0 0 0 0 93 0 55
2024 Federal regulators 43 46 0 10 0 0 0 90 10 10
2024 Compliance, inspection and enforcement 37 41 13 3 6 0 0 78 9 75
2024 Communications or public affairs 45 42 10 2 0 0 0 87 2 225
2024 Security 53 32 11 4 0 0 0 85 4 20
2024 Science and technology 45 40 9 4 1 1 0 86 5 380
2024 Administration and operations 48 37 7 5 2 0 0 86 7 500
2024 Human resources 47 36 10 5 1 0 0 84 6 240
2024 Financial management 44 47 6 4 1 0 0 90 4 145
2024 Procurement 48 44 3 1 3 0 0 93 5 50
2024 Real property 36 41 18 6 0 0 0 76 6 130
2024 Material management 39 40 4 17 0 0 0 79 17 20
2024 Information management 41 39 10 7 3 0 0 80 10 35
2024 Information technology 42 31 9 14 4 0 0 73 18 50
2024 Data sciences 61 35 4 0 0 0 0 96 0 30
2024 Policy 34 46 11 7 2 0 1 80 9 95
2024 Project management 43 38 10 6 3 0 0 82 8 235
2024 Other services to the public 45 34 15 3 3 0 0 79 5 285
2024 None of the above 43 37 10 5 4 0 0 80 10 385
2022 Client contact centre 43 38 11 7 2 0 0 81 8 65
2022 Federal regulators 47 40 13 0 0 0 0 87 0 20
2022 Compliance, inspection and enforcement 36 37 18 7 2 0 0 72 9 85
2022 Communications or public affairs 56 29 11 3 1 0 0 85 4 240
2022 Security 43 35 8 13 0 0 0 79 13 15
2022 Science and technology 50 39 7 2 1 0 0 90 3 345
2022 Administration and operations 51 31 11 5 2 0 0 82 8 495
2022 Human resources 46 36 12 4 2 0 0 83 5 225
2022 Financial management 42 41 10 6 1 1 0 84 7 160
2022 Procurement 43 42 10 5 0 0 0 85 5 45
2022 Real property 42 47 8 2 2 0 0 88 4 130
2022 Material management 44 37 13 0 6 0 0 81 6 30
2022 Information management 54 29 7 8 2 0 0 82 11 35
2022 Information technology 45 39 8 5 4 0 0 83 9 55
2022 Data sciences 43 54 3 0 0 0 0 97 0 30
2022 Policy 47 42 7 3 2 0 0 89 5 90
2022 Project management 44 41 9 6 0 0 0 84 6 340
2022 Other services to the public 45 36 12 5 2 0 0 81 7 275
2022 None of the above 45 36 11 4 4 1 0 82 8 375
2020 Client contact centre 38 46 8 8 0 0 0 84 8 50
2020 Federal regulators 14 64 9 0 14 0 0 77 14 15
2020 Compliance, inspection and enforcement 39 37 9 12 2 0 0 76 14 90
2020 Communications or public affairs 48 42 7 3 1 0 0 89 4 255
2020 Security 68 9 0 23 0 0 0 77 23 10
2020 Science and technology 54 33 8 4 1 0 0 88 5 405
2020 Administration and operations 48 39 7 4 2 1 0 87 6 530
2020 Human resources 55 31 8 4 1 0 0 87 5 215
2020 Financial management 48 38 9 4 2 0 0 85 6 180
2020 Procurement 42 44 4 6 4 0 0 86 10 50
2020 Real property 40 40 13 6 1 0 0 80 7 115
2020 Material management 58 42 0 0 0 0 0 100 0 20
2020 Information management 40 39 9 12 0 0 0 79 12 30
2020 Information technology 52 33 7 8 0 0 0 85 8 60
2020 Data sciences 34 41 21 4 0 0 0 75 4 25
2020 Policy 44 40 6 8 2 0 0 84 10 115
2020 Project management 47 39 9 3 2 0 0 86 5 270
2020 Other services to the public 51 35 8 3 3 0 0 86 5 340
2020 None of the above 45 38 9 6 1 1 0 84 7 450
2019 Client contact centre 52 29 12 3 2 1 0 82 6 175
2019 Federal regulators 31 25 32 12 0 0 0 56 12 15
2019 Compliance, inspection and enforcement 41 39 6 8 5 0 0 80 13 90
2019 Communications or public affairs 52 34 8 5 1 0 0 85 6 360
2019 Security 32 33 28 7 0 0 0 65 7 15
2019 Science and technology 54 36 6 3 0 0 0 90 4 410
2019 Administration and operations 44 40 9 6 2 0 0 84 8 580
2019 Human resources 50 34 9 7 0 0 0 84 7 250
2019 Financial management 35 48 7 5 5 0 0 83 10 165
2019 Procurement 51 35 7 7 0 0 0 85 7 45
2019 Real property 47 39 12 2 1 0 0 86 2 130
2019 Material management 46 26 11 17 0 0 0 72 17 30
2019 Information management 46 45 2 7 0 0 0 90 7 35
2019 Information technology 45 42 8 2 2 0 0 88 5 50
2019 Data sciences 52 30 11 7 0 0 0 82 7 45
2019 Policy 40 45 8 6 1 0 0 85 8 80
2019 Project management 52 38 5 4 1 0 0 90 5 285
2019 Other services to the public 57 30 6 3 3 0 0 88 6 850
2019 None of the above 51 34 8 5 1 0 0 86 6 650

Question 18. I can complete my assigned workload during my regular working hours.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 37 9 6 0 0 1 85 6 55
2024 Federal regulators 8 46 26 20 0 0 0 54 20 10
2024 Compliance, inspection and enforcement 33 29 21 12 5 0 1 62 17 75
2024 Communications or public affairs 40 38 15 4 3 0 0 77 7 225
2024 Security 57 36 7 0 0 0 0 93 0 20
2024 Science and technology 30 34 20 10 5 0 1 65 15 380
2024 Administration and operations 34 31 18 8 7 0 0 66 16 500
2024 Human resources 38 35 17 7 4 0 0 72 10 240
2024 Financial management 33 38 17 6 5 2 0 71 11 145
2024 Procurement 29 32 22 9 8 0 0 61 17 50
2024 Real property 30 33 20 11 7 0 0 62 18 130
2024 Material management 43 32 15 0 11 0 0 75 11 20
2024 Information management 40 42 11 5 3 0 0 82 7 35
2024 Information technology 43 39 12 2 3 2 0 83 5 50
2024 Data sciences 51 36 9 3 0 2 0 89 3 30
2024 Policy 23 41 21 9 4 0 2 65 14 95
2024 Project management 31 38 19 8 3 1 0 70 11 235
2024 Other services to the public 39 33 21 4 2 0 0 72 7 285
2024 None of the above 32 33 21 9 4 0 2 66 13 385
2022 Client contact centre 44 25 21 2 5 0 3 71 7 65
2022 Federal regulators 15 38 24 9 14 0 0 53 23 20
2022 Compliance, inspection and enforcement 25 44 20 7 3 1 0 69 11 85
2022 Communications or public affairs 37 39 16 6 3 0 0 75 9 240
2022 Security 39 28 14 19 0 0 0 67 19 15
2022 Science and technology 19 40 22 11 7 0 0 59 18 345
2022 Administration and operations 32 30 20 9 7 0 1 63 17 495
2022 Human resources 27 34 19 10 9 0 0 61 20 225
2022 Financial management 33 35 14 7 9 1 2 69 16 160
2022 Procurement 7 34 35 17 6 0 0 42 23 45
2022 Real property 29 30 23 13 5 0 0 59 18 130
2022 Material management 18 25 39 8 6 4 0 46 14 30
2022 Information management 59 25 4 4 5 0 2 86 10 35
2022 Information technology 41 32 15 6 3 0 3 75 9 55
2022 Data sciences 28 41 22 5 3 0 0 70 8 30
2022 Policy 29 36 17 10 6 1 0 66 17 90
2022 Project management 23 34 28 10 4 0 0 58 14 340
2022 Other services to the public 38 36 18 6 2 0 1 74 8 275
2022 None of the above 34 32 19 6 7 0 1 67 14 375
2020 Client contact centre 37 35 13 10 4 0 0 73 14 45
2020 Federal regulators 42 31 7 7 14 0 0 73 21 15
2020 Compliance, inspection and enforcement 17 47 18 14 4 0 0 64 18 90
2020 Communications or public affairs 30 41 18 6 5 0 0 71 11 255
2020 Security 30 19 30 0 21 0 0 50 21 10
2020 Science and technology 28 34 23 9 4 0 0 63 14 400
2020 Administration and operations 33 32 18 11 5 0 1 65 17 520
2020 Human resources 38 26 19 10 6 0 0 65 16 215
2020 Financial management 38 25 19 12 7 0 0 63 19 175
2020 Procurement 18 28 35 18 2 0 0 46 19 50
2020 Real property 30 31 27 8 4 0 0 61 12 115
2020 Material management 30 39 22 3 6 0 0 69 9 20
2020 Information management 40 45 12 0 0 0 3 88 0 30
2020 Information technology 36 37 19 5 3 0 0 73 8 60
2020 Data sciences 22 43 23 8 4 0 0 66 12 25
2020 Policy 25 31 21 11 12 0 0 56 23 110
2020 Project management 25 39 19 11 6 0 0 64 17 265
2020 Other services to the public 37 36 19 5 3 0 0 73 8 335
2020 None of the above 34 32 18 8 7 0 0 66 16 445
2019 Client contact centre 69 19 8 1 3 0 0 88 4 170
2019 Federal regulators 27 32 28 0 13 0 0 59 13 15
2019 Compliance, inspection and enforcement 33 20 30 10 6 0 1 54 16 90
2019 Communications or public affairs 42 32 12 10 3 0 0 74 13 360
2019 Security 43 38 19 0 0 0 0 81 0 15
2019 Science and technology 24 34 22 13 7 0 0 58 20 405
2019 Administration and operations 34 29 21 11 5 0 0 63 15 580
2019 Human resources 34 30 19 8 8 0 1 64 17 250
2019 Financial management 33 36 16 8 6 0 1 69 15 165
2019 Procurement 28 19 33 14 5 0 0 48 20 45
2019 Real property 26 32 24 6 11 0 1 59 17 130
2019 Material management 31 47 17 3 2 0 0 78 6 30
2019 Information management 46 34 15 0 3 0 3 82 3 35
2019 Information technology 34 23 28 13 2 0 0 57 15 50
2019 Data sciences 51 22 16 10 0 0 0 74 10 40
2019 Policy 18 30 26 14 13 0 0 48 27 80
2019 Project management 27 34 23 10 6 0 0 60 17 280
2019 Other services to the public 49 27 14 5 3 0 1 76 9 845
2019 None of the above 38 30 21 6 3 1 1 69 9 645

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 2 32 28 25 12 0 2 38 34 55
2024 Federal regulators 0 29 38 9 23 0 0 32 29 10
2024 Compliance, inspection and enforcement 4 23 49 15 8 1 0 23 27 75
2024 Communications or public affairs 8 29 39 20 4 0 0 23 37 225
2024 Security 0 7 29 41 24 0 0 64 7 20
2024 Science and technology 6 20 40 23 10 0 0 33 26 380
2024 Administration and operations 9 20 40 19 10 1 2 30 30 500
2024 Human resources 11 21 36 17 12 0 4 30 33 240
2024 Financial management 6 20 42 18 11 2 2 30 27 145
2024 Procurement 11 23 43 12 6 0 6 19 35 50
2024 Real property 10 34 35 15 3 0 3 19 45 130
2024 Material management 13 21 43 19 0 2 2 20 36 20
2024 Information management 10 29 26 27 2 0 5 31 41 35
2024 Information technology 9 32 38 12 7 0 2 19 42 50
2024 Data sciences 5 12 33 40 10 0 0 50 17 30
2024 Policy 5 31 38 15 8 0 3 24 37 95
2024 Project management 12 30 42 12 3 0 1 15 42 235
2024 Other services to the public 9 25 37 18 8 1 2 27 35 285
2024 None of the above 10 30 40 15 4 1 1 19 40 385
2022 Client contact centre 2 16 46 9 12 2 14 24 21 65
2022 Federal regulators 0 34 41 20 4 0 0 24 34 20
2022 Compliance, inspection and enforcement 5 20 40 23 9 1 1 33 25 85
2022 Communications or public affairs 6 25 37 17 11 0 3 29 32 240
2022 Security 13 20 44 23 0 0 0 23 33 15
2022 Science and technology 6 22 39 22 9 1 1 32 28 345
2022 Administration and operations 7 21 40 23 9 0 1 32 27 490
2022 Human resources 10 25 34 20 8 0 3 28 37 225
2022 Financial management 11 27 34 13 12 2 2 25 39 160
2022 Procurement 11 27 47 9 6 0 0 15 37 45
2022 Real property 10 28 43 16 3 0 0 20 38 130
2022 Material management 10 39 33 13 5 0 0 18 50 30
2022 Information management 5 18 46 11 14 0 5 27 25 35
2022 Information technology 7 25 34 25 8 0 2 33 32 55
2022 Data sciences 3 13 57 23 4 0 0 27 16 30
2022 Policy 6 24 44 13 9 1 3 22 32 90
2022 Project management 8 26 45 15 6 0 0 21 34 340
2022 Other services to the public 10 27 35 19 8 1 0 27 37 275
2022 None of the above 9 21 41 19 8 1 1 27 31 375
2020 Client contact centre 0 27 38 21 13 0 0 34 27 50
2020 Federal regulators 14 20 21 37 9 0 0 46 33 15
2020 Compliance, inspection and enforcement 6 20 40 30 3 0 1 33 27 90
2020 Communications or public affairs 9 22 41 21 6 0 0 27 32 255
2020 Security 23 36 41 0 0 0 0 0 59 10
2020 Science and technology 6 20 44 23 8 0 0 30 25 405
2020 Administration and operations 5 27 41 21 5 0 1 26 33 530
2020 Human resources 12 28 32 18 10 0 0 28 40 215
2020 Financial management 6 22 37 26 9 1 0 35 28 180
2020 Procurement 4 32 48 13 4 0 0 16 36 50
2020 Real property 6 36 41 12 6 0 0 17 42 115
2020 Material management 10 22 50 18 0 0 0 18 32 20
2020 Information management 6 9 33 49 3 0 0 52 15 30
2020 Information technology 12 34 36 13 5 0 0 18 46 60
2020 Data sciences 10 7 52 21 9 0 0 30 17 25
2020 Policy 10 24 39 20 5 2 1 26 34 115
2020 Project management 10 21 48 16 3 1 0 20 31 270
2020 Other services to the public 9 27 39 18 6 1 1 24 36 340
2020 None of the above 10 27 39 16 6 1 1 22 38 450
2019 Client contact centre 6 15 27 25 22 4 2 50 22 175
2019 Federal regulators 19 18 40 23 0 0 0 23 36 15
2019 Compliance, inspection and enforcement 8 24 35 24 10 0 0 34 31 90
2019 Communications or public affairs 6 21 33 21 16 1 1 38 28 360
2019 Security 0 30 41 16 12 0 0 28 30 15
2019 Science and technology 7 19 43 21 9 1 1 30 27 410
2019 Administration and operations 7 27 34 22 9 0 0 31 34 580
2019 Human resources 10 31 26 20 11 1 2 31 42 250
2019 Financial management 6 25 38 19 10 1 1 29 32 165
2019 Procurement 8 26 32 18 16 0 0 34 34 45
2019 Real property 14 30 37 14 2 1 1 17 45 130
2019 Material management 24 36 22 2 14 0 2 16 61 30
2019 Information management 8 20 23 23 20 0 6 45 30 35
2019 Information technology 12 34 29 23 2 0 0 26 45 50
2019 Data sciences 2 18 36 29 14 0 0 43 21 45
2019 Policy 7 29 35 23 2 3 0 26 38 80
2019 Project management 8 28 40 19 4 0 1 23 36 285
2019 Other services to the public 7 15 32 24 19 1 2 44 23 840
2019 None of the above 12 26 36 14 10 1 1 25 38 645

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 26 33 18 1 0 8 21 43 55
2024 Compliance, inspection and enforcement 14 24 28 26 8 0 0 35 38 75
2024 Communications or public affairs 24 39 28 6 2 0 0 8 64 225
2024 Security 6 12 27 16 5 28 5 33 26 20
2024 Science and technology 15 25 35 17 6 1 2 23 41 380
2024 Administration and operations 15 28 32 15 8 1 1 23 44 500
2024 Human resources 14 26 33 13 10 0 4 24 42 240
2024 Financial management 7 20 39 20 7 1 6 29 29 145
2024 Procurement 15 36 39 7 3 0 0 10 51 50
2024 Real property 16 39 33 7 3 0 3 10 56 130
2024 Material management 21 38 33 5 0 0 2 6 60 20
2024 Information management 26 19 26 18 9 2 0 27 46 35
2024 Information technology 21 34 17 19 5 0 4 25 57 50
2024 Data sciences 3 10 36 17 32 2 0 50 14 30
2024 Policy 19 35 31 7 8 0 1 14 54 95
2024 Project management 29 32 28 5 4 0 0 9 62 235
2024 Other services to the public 20 33 26 8 6 1 5 16 56 285
2024 None of the above 18 34 30 10 3 1 3 14 54 385
2022 Client contact centre 18 27 27 4 8 2 14 15 54 65
2022 Federal regulators 28 21 24 22 6 0 0 28 48 20
2022 Compliance, inspection and enforcement 12 38 31 9 4 1 6 14 54 85
2022 Communications or public affairs 17 34 32 10 4 1 2 14 53 240
2022 Security 6 28 30 29 7 0 0 36 34 15
2022 Science and technology 13 30 33 17 5 1 2 22 44 345
2022 Administration and operations 14 30 31 13 9 0 2 23 45 490
2022 Human resources 11 24 35 16 8 2 4 26 37 225
2022 Financial management 13 22 36 13 11 1 3 26 37 160
2022 Procurement 20 39 32 7 2 0 0 9 58 45
2022 Real property 11 33 37 12 5 0 1 18 45 130
2022 Material management 17 36 21 19 5 2 0 24 54 30
2022 Information management 2 39 29 15 5 5 5 22 46 35
2022 Information technology 24 27 23 20 1 2 3 23 53 55
2022 Data sciences 6 39 25 25 6 0 0 30 45 30
2022 Policy 11 21 45 13 7 2 1 21 32 90
2022 Project management 22 38 30 6 3 0 0 10 60 340
2022 Other services to the public 17 29 32 11 8 1 3 19 48 275
2022 None of the above 14 29 35 11 7 1 3 19 44 375
2020 Client contact centre 12 38 26 13 9 2 0 22 51 50
2020 Federal regulators 20 7 38 35 0 0 0 35 27 15
2020 Compliance, inspection and enforcement 18 37 33 7 3 2 0 10 56 90
2020 Communications or public affairs 20 31 36 11 3 0 0 14 51 255
2020 Security 23 0 50 27 0 0 0 27 23 10
2020 Science and technology 13 26 33 20 6 1 1 26 40 405
2020 Administration and operations 14 25 37 15 7 1 1 23 40 530
2020 Human resources 12 26 30 19 11 0 1 30 39 215
2020 Financial management 8 18 38 22 13 1 1 36 26 180
2020 Procurement 9 31 40 18 2 0 0 20 40 50
2020 Real property 14 35 28 13 8 0 2 21 51 115
2020 Material management 12 42 39 7 0 0 0 7 54 20
2020 Information management 0 15 55 23 6 0 0 30 15 30
2020 Information technology 6 33 25 18 15 2 2 34 40 60
2020 Data sciences 7 27 28 20 14 4 0 35 36 25
2020 Policy 15 20 36 17 8 2 1 27 36 115
2020 Project management 16 32 37 12 1 0 1 14 49 270
2020 Other services to the public 20 27 31 11 8 1 1 19 48 340
2020 None of the above 18 29 30 17 5 1 1 22 47 445
2019 Client contact centre 15 21 25 11 18 5 6 32 40 170
2019 Federal regulators 6 31 16 47 0 0 0 47 37 15
2019 Compliance, inspection and enforcement 24 22 27 17 8 0 3 26 46 90
2019 Communications or public affairs 18 26 28 10 15 1 2 26 46 360
2019 Security 14 41 28 12 5 0 0 17 55 15
2019 Science and technology 12 25 32 16 11 2 2 28 39 410
2019 Administration and operations 14 28 35 14 8 1 1 22 42 580
2019 Human resources 14 29 28 16 8 3 2 26 45 250
2019 Financial management 10 22 37 19 11 1 0 30 32 165
2019 Procurement 10 20 31 17 22 0 0 39 30 45
2019 Real property 16 33 31 13 3 4 0 16 51 130
2019 Material management 33 15 38 7 7 0 0 14 48 30
2019 Information management 11 15 28 23 9 2 11 37 30 35
2019 Information technology 8 26 23 30 12 0 0 43 34 50
2019 Data sciences 4 27 45 9 11 2 0 21 32 45
2019 Policy 13 31 37 15 3 1 1 18 45 80
2019 Project management 23 34 29 11 3 1 0 14 57 285
2019 Other services to the public 13 19 24 19 19 3 4 41 34 845
2019 None of the above 18 24 29 15 9 3 2 26 44 645

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 0 4 25 46 15 0 11 68 4 55
2024 Federal regulators 0 9 40 39 12 0 0 52 9 10
2024 Compliance, inspection and enforcement 3 4 29 48 16 0 0 64 7 75
2024 Communications or public affairs 3 13 41 30 13 0 0 43 16 225
2024 Security 0 0 13 31 36 0 20 84 0 20
2024 Science and technology 3 10 29 33 24 0 0 57 13 380
2024 Administration and operations 6 12 32 29 18 1 3 49 18 495
2024 Human resources 5 11 38 29 14 0 4 45 16 240
2024 Financial management 4 7 35 36 12 2 3 51 12 145
2024 Procurement 11 19 39 21 10 0 0 31 31 50
2024 Real property 5 18 40 28 7 0 2 36 23 130
2024 Material management 13 2 21 27 34 0 2 62 16 20
2024 Information management 0 10 32 35 21 0 3 57 10 35
2024 Information technology 7 10 24 32 24 0 2 58 17 50
2024 Data sciences 0 3 13 22 60 2 0 84 3 30
2024 Policy 9 16 39 22 11 1 1 34 26 95
2024 Project management 6 17 37 28 11 0 1 39 23 235
2024 Other services to the public 3 8 25 39 18 1 5 61 12 280
2024 None of the above 3 17 35 29 12 0 3 43 21 385
2022 Client contact centre 0 13 35 16 18 3 16 42 16 65
2022 Federal regulators 5 13 51 21 11 0 0 31 18 20
2022 Compliance, inspection and enforcement 3 7 34 33 16 1 7 52 11 85
2022 Communications or public affairs 4 16 33 29 17 0 2 47 20 240
2022 Security 0 13 19 54 14 0 0 68 13 15
2022 Science and technology 3 9 33 34 18 1 2 53 13 345
2022 Administration and operations 4 13 31 33 17 0 2 51 17 490
2022 Human resources 8 16 30 29 14 0 3 45 24 225
2022 Financial management 3 18 33 27 17 1 1 45 22 160
2022 Procurement 6 36 34 19 2 0 2 22 43 45
2022 Real property 4 13 36 31 15 0 0 47 17 130
2022 Material management 12 4 43 25 15 0 0 40 17 30
2022 Information management 0 12 15 41 25 3 5 71 13 35
2022 Information technology 0 5 29 37 27 0 3 66 5 55
2022 Data sciences 0 3 30 36 32 0 0 67 3 30
2022 Policy 4 13 38 32 11 2 1 44 17 90
2022 Project management 5 17 39 29 10 0 0 39 22 340
2022 Other services to the public 2 8 29 36 20 1 4 59 11 275
2022 None of the above 6 13 26 36 17 1 2 54 20 375
2020 Client contact centre 2 15 38 26 17 0 3 43 17 45
2020 Federal regulators 7 20 7 59 7 0 0 66 27 15
2020 Compliance, inspection and enforcement 6 7 25 44 16 0 2 61 12 90
2020 Communications or public affairs 4 15 41 32 9 0 0 40 19 255
2020 Security 12 9 40 27 12 0 0 39 21 10
2020 Science and technology 3 10 34 39 14 0 0 53 13 405
2020 Administration and operations 4 14 33 36 11 0 1 48 18 530
2020 Human resources 6 15 30 30 17 0 1 48 22 215
2020 Financial management 5 11 32 33 19 1 0 52 16 175
2020 Procurement 11 29 37 19 4 0 0 23 40 50
2020 Real property 1 12 43 31 12 0 1 43 14 115
2020 Material management 0 16 38 28 17 0 0 45 16 20
2020 Information management 0 6 27 47 20 0 0 68 6 30
2020 Information technology 4 10 24 34 26 0 2 62 14 55
2020 Data sciences 4 4 42 32 19 0 0 51 7 25
2020 Policy 10 15 32 30 11 1 2 42 25 110
2020 Project management 4 13 42 34 6 0 0 40 17 270
2020 Other services to the public 3 9 31 38 17 0 3 56 13 340
2020 None of the above 5 12 31 38 13 0 2 52 17 445
2019 Client contact centre 2 7 17 26 36 5 7 70 11 170
2019 Federal regulators 13 0 35 40 12 0 0 52 13 15
2019 Compliance, inspection and enforcement 3 8 22 38 24 2 2 64 12 90
2019 Communications or public affairs 4 11 29 27 28 1 2 56 15 355
2019 Security 0 0 14 46 40 0 0 86 0 15
2019 Science and technology 1 14 30 34 18 1 1 54 15 405
2019 Administration and operations 3 10 33 32 20 1 1 53 13 575
2019 Human resources 10 15 35 24 14 0 1 39 25 250
2019 Financial management 5 10 29 34 21 0 1 56 15 165
2019 Procurement 7 26 32 20 15 0 0 35 33 45
2019 Real property 7 17 30 32 13 1 0 45 24 125
2019 Material management 2 24 24 35 15 0 0 50 26 30
2019 Information management 5 11 15 24 34 0 12 66 18 35
2019 Information technology 1 5 38 37 19 0 0 56 6 45
2019 Data sciences 2 4 24 35 29 2 2 68 7 40
2019 Policy 5 25 40 22 6 1 0 29 31 80
2019 Project management 7 14 36 30 13 0 0 43 21 285
2019 Other services to the public 3 4 18 33 35 1 5 73 8 840
2019 None of the above 4 10 28 33 21 1 4 57 14 645

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 31 27 9 6 2 4 16 55 55
2024 Federal regulators 21 9 29 30 12 0 0 42 29 10
2024 Compliance, inspection and enforcement 22 40 18 13 7 0 0 20 62 75
2024 Communications or public affairs 15 29 31 17 7 0 1 24 44 225
2024 Security 4 11 7 38 26 0 14 74 17 20
2024 Science and technology 19 24 29 15 12 1 1 28 43 380
2024 Administration and operations 20 21 28 15 12 1 4 29 42 500
2024 Human resources 14 22 31 16 12 1 5 29 38 240
2024 Financial management 9 17 27 25 13 3 6 42 28 145
2024 Procurement 20 22 36 18 4 0 0 22 42 50
2024 Real property 20 34 18 17 6 1 4 24 57 130
2024 Material management 19 5 27 10 32 0 7 46 25 20
2024 Information management 23 14 17 29 6 2 9 39 41 35
2024 Information technology 28 14 30 15 8 0 5 24 45 50
2024 Data sciences 6 8 37 14 30 4 0 46 15 30
2024 Policy 9 34 30 13 12 2 1 25 44 95
2024 Project management 17 24 32 19 6 1 1 26 42 235
2024 Other services to the public 18 25 26 19 7 2 3 28 45 285
2024 None of the above 23 23 28 13 8 1 3 22 49 385
2022 Client contact centre 11 29 27 6 17 0 9 26 44 65
2022 Federal regulators 23 15 40 11 11 0 0 22 39 20
2022 Compliance, inspection and enforcement 18 28 35 10 3 3 3 14 48 85
2022 Communications or public affairs 14 18 26 23 17 1 2 41 32 240
2022 Security 29 0 43 12 17 0 0 29 29 15
2022 Science and technology 16 25 27 17 10 1 2 29 43 345
2022 Administration and operations 19 19 25 22 11 1 2 35 39 490
2022 Human resources 16 22 23 17 14 1 7 34 42 225
2022 Financial management 11 20 33 16 16 2 2 33 33 160
2022 Procurement 29 16 36 14 6 0 0 20 45 45
2022 Real property 21 22 28 15 10 2 2 26 45 130
2022 Material management 16 36 20 22 4 0 2 26 53 30
2022 Information management 11 24 26 15 20 0 5 37 36 35
2022 Information technology 11 16 41 10 18 0 4 29 28 55
2022 Data sciences 7 20 23 35 16 0 0 50 27 30
2022 Policy 14 18 32 17 15 2 1 33 34 90
2022 Project management 18 23 30 19 6 2 2 26 43 340
2022 Other services to the public 17 29 25 18 11 0 1 29 46 270
2022 None of the above 19 20 28 16 13 1 3 30 41 375
2020 Client contact centre 8 25 26 21 17 0 3 39 33 50
2020 Federal regulators 7 13 43 37 0 0 0 37 20 15
2020 Compliance, inspection and enforcement 26 26 21 14 11 1 0 26 53 90
2020 Communications or public affairs 10 19 36 20 13 1 1 34 30 255
2020 Security 32 0 38 9 21 0 0 30 32 10
2020 Science and technology 11 21 29 26 12 1 1 38 33 405
2020 Administration and operations 12 22 29 22 13 1 1 35 35 525
2020 Human resources 13 21 28 17 18 1 1 36 35 215
2020 Financial management 10 15 29 25 16 2 2 43 27 175
2020 Procurement 7 26 34 27 4 0 2 31 34 50
2020 Real property 9 30 28 22 9 0 1 32 40 115
2020 Material management 9 28 33 30 0 0 0 30 37 20
2020 Information management 6 13 24 34 19 3 0 55 20 30
2020 Information technology 18 21 16 25 18 2 0 44 40 60
2020 Data sciences 11 25 24 25 15 0 0 40 36 25
2020 Policy 15 19 29 17 15 3 3 34 35 115
2020 Project management 12 21 32 23 8 1 2 32 35 270
2020 Other services to the public 15 23 29 20 12 1 0 32 38 340
2020 None of the above 17 22 27 23 11 0 1 34 39 445
2019 Client contact centre 9 12 20 24 28 3 3 56 23 170
2019 Federal regulators 43 27 12 0 13 0 6 13 74 15
2019 Compliance, inspection and enforcement 29 23 25 7 14 2 0 22 52 90
2019 Communications or public affairs 14 17 25 19 23 2 1 43 32 360
2019 Security 7 7 26 55 5 0 0 60 14 15
2019 Science and technology 15 21 27 19 13 2 2 33 39 410
2019 Administration and operations 14 20 26 24 14 1 1 38 35 580
2019 Human resources 16 19 27 21 14 1 2 36 36 250
2019 Financial management 10 20 31 25 12 1 1 38 31 165
2019 Procurement 24 18 34 18 7 0 0 25 42 45
2019 Real property 23 21 21 19 14 1 1 33 45 130
2019 Material management 22 29 23 9 17 0 0 26 50 30
2019 Information management 17 11 16 27 22 0 6 53 30 35
2019 Information technology 18 21 23 24 13 0 0 37 40 50
2019 Data sciences 13 11 29 21 24 2 0 46 25 45
2019 Policy 15 25 34 17 5 1 2 23 42 80
2019 Project management 16 20 30 21 10 0 2 32 37 285
2019 Other services to the public 14 16 22 22 24 1 2 47 30 845
2019 None of the above 17 19 26 19 14 2 2 35 37 645

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 28 28 17 1 3 8 20 48 55
2024 Federal regulators 11 50 19 0 11 0 9 12 67 10
2024 Compliance, inspection and enforcement 9 36 27 13 12 0 4 25 47 75
2024 Communications or public affairs 9 23 31 20 14 1 1 35 33 225
2024 Security 0 11 14 19 31 6 20 66 15 20
2024 Science and technology 19 22 26 19 11 1 2 31 42 380
2024 Administration and operations 14 23 27 19 12 2 3 32 39 500
2024 Human resources 7 19 28 22 17 1 6 42 28 240
2024 Financial management 6 15 23 26 22 5 3 53 22 145
2024 Procurement 10 31 21 27 11 0 0 38 41 50
2024 Real property 11 23 31 20 9 1 5 31 36 130
2024 Material management 0 11 25 20 36 0 9 61 12 20
2024 Information management 17 20 15 21 7 4 15 35 46 35
2024 Information technology 15 16 19 26 16 0 8 45 34 50
2024 Data sciences 3 6 23 49 14 3 2 66 9 30
2024 Policy 8 26 29 21 13 3 1 35 35 95
2024 Project management 15 18 30 23 10 1 3 35 34 235
2024 Other services to the public 16 20 26 16 13 3 5 32 40 285
2024 None of the above 15 21 21 19 13 3 8 36 41 385
2022 Client contact centre 32 18 21 14 8 2 5 24 53 60
2022 Federal regulators 14 40 29 10 6 0 0 16 55 20
2022 Compliance, inspection and enforcement 18 30 21 17 11 0 2 29 49 85
2022 Communications or public affairs 14 26 26 13 12 5 4 28 44 240
2022 Security 0 8 36 19 24 0 13 49 9 15
2022 Science and technology 16 28 31 16 6 1 3 23 45 345
2022 Administration and operations 18 25 26 15 12 3 1 28 45 490
2022 Human resources 19 20 28 13 10 3 6 26 43 225
2022 Financial management 7 25 30 21 11 2 4 34 34 160
2022 Procurement 27 26 21 15 4 8 0 20 57 45
2022 Real property 12 25 24 19 13 5 2 34 40 130
2022 Material management 16 30 22 23 2 4 3 27 49 30
2022 Information management 7 17 27 20 13 2 14 40 28 35
2022 Information technology 10 10 32 15 19 8 6 40 23 55
2022 Data sciences 13 12 19 22 28 6 0 53 27 30
2022 Policy 12 22 30 21 7 2 4 31 37 90
2022 Project management 17 26 26 17 10 2 2 28 45 340
2022 Other services to the public 18 23 23 17 12 3 4 31 44 275
2022 None of the above 15 17 23 16 17 3 8 38 36 375
2020 Client contact centre 10 29 25 20 16 0 0 36 39 50
2020 Federal regulators 21 15 30 27 7 0 0 34 36 15
2020 Compliance, inspection and enforcement 18 23 20 21 16 2 1 38 42 90
2020 Communications or public affairs 9 23 26 26 14 0 1 41 32 250
2020 Security 23 0 19 18 39 0 0 58 23 10
2020 Science and technology 11 18 31 25 14 0 1 40 29 400
2020 Administration and operations 9 17 29 27 15 2 1 43 27 525
2020 Human resources 7 16 31 25 17 2 2 44 24 215
2020 Financial management 9 13 27 28 19 2 2 49 23 180
2020 Procurement 4 13 19 32 26 0 6 62 18 50
2020 Real property 7 12 27 36 14 2 1 52 20 115
2020 Material management 0 26 25 33 16 0 0 49 26 20
2020 Information management 6 10 18 30 35 0 0 65 17 30
2020 Information technology 7 18 21 23 23 8 0 50 28 60
2020 Data sciences 7 14 25 27 23 0 3 52 22 25
2020 Policy 8 17 35 22 13 3 3 37 26 115
2020 Project management 8 20 29 28 11 2 2 41 29 270
2020 Other services to the public 12 20 24 28 11 3 3 40 35 335
2020 None of the above 9 18 24 27 17 2 3 46 28 445
2019 Client contact centre 14 11 27 13 23 8 4 41 28 175
2019 Federal regulators 28 34 15 6 12 0 6 19 66 15
2019 Compliance, inspection and enforcement 24 12 33 14 14 3 1 29 37 90
2019 Communications or public affairs 9 17 24 18 26 4 3 47 28 360
2019 Security 0 19 19 19 32 12 0 58 21 15
2019 Science and technology 11 22 28 16 15 4 4 34 36 405
2019 Administration and operations 13 22 25 21 16 3 1 38 36 580
2019 Human resources 11 25 31 14 14 2 3 30 38 250
2019 Financial management 12 24 25 20 17 1 1 37 37 165
2019 Procurement 18 23 21 23 16 0 0 38 41 45
2019 Real property 8 23 32 23 12 1 1 35 32 130
2019 Material management 4 23 31 20 22 0 0 41 28 30
2019 Information management 7 11 32 13 25 6 6 43 21 35
2019 Information technology 12 26 17 21 21 2 2 43 39 50
2019 Data sciences 9 13 13 24 26 10 5 59 25 40
2019 Policy 9 26 40 13 8 0 4 22 36 80
2019 Project management 11 23 32 19 11 2 1 31 36 285
2019 Other services to the public 11 13 23 21 26 3 4 50 25 840
2019 None of the above 8 16 21 23 23 4 4 51 26 640

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 20 31 7 21 3 4 31 36 55
2024 Federal regulators 0 31 28 42 0 0 0 42 31 10
2024 Compliance, inspection and enforcement 12 25 28 24 9 1 1 33 38 75
2024 Communications or public affairs 15 35 30 11 9 0 1 20 50 225
2024 Security 4 13 24 19 6 14 20 38 25 20
2024 Science and technology 16 22 34 15 9 2 2 25 39 380
2024 Administration and operations 15 25 32 14 10 2 2 25 42 500
2024 Human resources 13 23 36 11 13 1 4 25 38 240
2024 Financial management 7 18 48 15 10 1 2 26 25 145
2024 Procurement 16 31 31 16 7 0 0 22 47 50
2024 Real property 16 33 32 14 2 1 3 16 51 130
2024 Material management 21 16 30 13 0 18 2 16 47 20
2024 Information management 26 11 34 14 5 0 11 21 41 35
2024 Information technology 28 19 17 21 11 2 2 33 49 50
2024 Data sciences 8 7 30 34 13 8 0 51 16 30
2024 Policy 13 29 44 5 7 0 1 13 43 95
2024 Project management 25 32 32 8 3 0 0 11 57 235
2024 Other services to the public 17 23 31 12 7 3 6 22 45 285
2024 None of the above 14 31 28 11 7 3 5 20 50 385
2022 Client contact centre 10 28 33 12 7 3 7 22 41 65
2022 Federal regulators 18 25 48 4 5 0 0 9 43 20
2022 Compliance, inspection and enforcement 18 28 33 10 5 0 6 17 49 85
2022 Communications or public affairs 14 25 35 14 8 2 2 23 41 240
2022 Security 0 12 49 39 0 0 0 39 12 15
2022 Science and technology 12 31 34 13 7 1 3 20 45 345
2022 Administration and operations 14 25 37 13 9 1 2 23 40 490
2022 Human resources 14 22 34 16 8 2 3 26 38 225
2022 Financial management 12 22 40 16 7 1 2 23 35 160
2022 Procurement 12 33 31 17 0 6 0 18 49 45
2022 Real property 12 23 38 19 7 0 1 26 35 130
2022 Material management 22 26 29 12 7 2 3 20 50 30
2022 Information management 19 17 38 6 12 5 3 20 39 35
2022 Information technology 20 22 22 25 11 0 0 36 42 55
2022 Data sciences 6 20 40 21 14 0 0 34 26 30
2022 Policy 7 27 42 8 10 2 4 19 37 90
2022 Project management 24 32 33 8 2 0 0 11 56 340
2022 Other services to the public 17 31 27 13 7 2 3 22 50 275
2022 None of the above 16 23 32 12 9 4 3 23 43 375
2020 Client contact centre 6 25 47 15 5 0 2 20 31 50
2020 Federal regulators 20 23 14 37 0 7 0 39 46 15
2020 Compliance, inspection and enforcement 23 29 27 16 4 0 0 20 53 90
2020 Communications or public affairs 15 25 38 15 6 0 0 21 41 255
2020 Security 32 0 32 36 0 0 0 36 32 10
2020 Science and technology 12 26 36 18 7 1 1 25 39 400
2020 Administration and operations 10 24 38 17 9 1 1 26 35 525
2020 Human resources 9 22 44 11 12 1 1 24 32 215
2020 Financial management 5 21 38 23 9 2 1 34 27 175
2020 Procurement 5 30 53 10 2 0 0 11 35 50
2020 Real property 11 23 36 20 7 0 3 28 35 115
2020 Material management 16 25 49 10 0 0 0 10 41 20
2020 Information management 3 6 49 34 3 6 0 39 9 30
2020 Information technology 10 25 28 21 12 5 0 34 37 60
2020 Data sciences 11 21 34 11 14 9 0 27 35 25
2020 Policy 11 23 38 16 10 2 1 27 35 115
2020 Project management 13 26 39 16 4 2 0 20 40 270
2020 Other services to the public 13 28 28 17 8 4 3 26 43 340
2020 None of the above 15 26 30 16 10 1 3 26 43 450
2019 Client contact centre 8 16 27 20 19 7 3 43 27 170
2019 Federal regulators 18 26 11 33 12 0 0 45 44 15
2019 Compliance, inspection and enforcement 15 30 24 14 13 1 4 27 48 90
2019 Communications or public affairs 18 21 26 17 14 3 2 33 41 355
2019 Security 0 11 37 35 17 0 0 52 11 15
2019 Science and technology 13 23 31 16 14 2 1 31 37 405
2019 Administration and operations 14 23 35 16 10 0 1 26 38 580
2019 Human resources 13 26 30 18 9 2 2 28 40 250
2019 Financial management 11 22 35 22 9 1 0 31 33 165
2019 Procurement 6 28 31 26 9 0 0 35 34 45
2019 Real property 13 28 26 22 6 3 1 30 43 130
2019 Material management 13 34 25 11 14 0 2 26 48 30
2019 Information management 2 21 32 19 14 2 9 37 27 35
2019 Information technology 9 26 27 27 12 0 0 39 34 45
2019 Data sciences 9 31 19 15 16 2 7 35 45 40
2019 Policy 11 24 45 13 4 1 1 17 36 80
2019 Project management 19 29 35 10 6 1 0 16 49 285
2019 Other services to the public 12 16 24 18 23 3 5 44 30 840
2019 None of the above 14 19 28 16 15 3 5 34 36 645

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 24 33 18 15 0 2 33 33 55
2024 Federal regulators 0 10 49 18 23 0 0 41 10 10
2024 Compliance, inspection and enforcement 4 17 24 37 15 1 2 54 22 75
2024 Communications or public affairs 5 17 31 31 16 0 1 47 22 225
2024 Security 0 4 24 31 16 0 26 63 5 20
2024 Science and technology 5 16 33 33 12 0 0 45 21 380
2024 Administration and operations 8 13 34 26 16 0 2 43 22 500
2024 Human resources 5 13 33 28 17 0 3 47 19 240
2024 Financial management 4 8 38 33 15 1 1 49 13 145
2024 Procurement 9 9 28 41 10 0 3 53 19 50
2024 Real property 5 17 34 27 13 0 4 42 23 130
2024 Material management 0 9 20 35 34 0 2 70 9 20
2024 Information management 2 12 27 37 18 0 3 57 15 35
2024 Information technology 6 2 41 29 18 0 5 49 8 50
2024 Data sciences 0 11 22 38 28 0 0 67 11 30
2024 Policy 4 10 27 39 18 0 2 58 15 95
2024 Project management 6 13 27 39 13 0 1 53 20 235
2024 Other services to the public 8 13 38 24 12 2 4 37 23 285
2024 None of the above 8 16 36 27 10 1 2 38 25 385
2022 Client contact centre 14 27 35 14 7 0 4 21 42 65
2022 Federal regulators 0 19 40 27 14 0 0 41 19 20
2022 Compliance, inspection and enforcement 8 25 28 25 12 1 1 37 34 85
2022 Communications or public affairs 4 16 33 31 14 0 1 46 20 240
2022 Security 0 0 29 49 22 0 0 71 0 15
2022 Science and technology 5 14 41 26 12 1 1 39 20 345
2022 Administration and operations 7 16 35 29 13 0 1 42 23 490
2022 Human resources 4 12 33 26 20 0 3 48 17 225
2022 Financial management 6 17 25 34 16 1 1 51 24 160
2022 Procurement 6 12 27 35 14 6 0 53 19 45
2022 Real property 4 13 29 33 19 0 3 53 17 130
2022 Material management 9 22 42 23 1 0 3 25 32 30
2022 Information management 2 17 30 19 24 3 5 46 21 35
2022 Information technology 0 12 27 31 30 0 0 61 12 55
2022 Data sciences 3 10 38 26 23 0 0 49 13 30
2022 Policy 2 10 23 41 17 2 5 62 13 90
2022 Project management 4 15 37 31 12 0 1 43 20 340
2022 Other services to the public 14 21 28 23 10 2 3 35 36 275
2022 None of the above 8 16 33 23 16 0 3 41 25 375
2020 Client contact centre 6 24 35 22 10 0 2 33 31 50
2020 Federal regulators 14 7 28 37 15 0 0 52 20 15
2020 Compliance, inspection and enforcement 6 11 40 30 13 0 0 43 17 90
2020 Communications or public affairs 5 19 40 25 10 0 0 35 24 255
2020 Security 21 9 22 36 12 0 0 48 30 10
2020 Science and technology 4 15 36 35 10 0 0 45 19 405
2020 Administration and operations 5 16 41 24 12 0 1 36 22 525
2020 Human resources 5 10 45 25 14 0 2 40 15 210
2020 Financial management 2 11 39 33 14 1 0 48 13 180
2020 Procurement 4 8 46 32 12 0 0 43 11 50
2020 Real property 11 14 35 31 8 0 2 39 26 110
2020 Material management 0 35 20 26 19 0 0 44 35 20
2020 Information management 9 9 27 36 20 0 0 56 17 30
2020 Information technology 9 13 20 30 27 2 0 58 22 60
2020 Data sciences 4 7 30 45 10 0 4 57 11 25
2020 Policy 6 17 34 25 15 1 2 42 24 115
2020 Project management 6 16 41 26 11 0 0 37 22 270
2020 Other services to the public 7 17 39 24 11 1 1 36 24 340
2020 None of the above 7 19 32 26 12 1 3 40 27 450
2019 Client contact centre 13 23 30 16 13 2 1 30 38 175
2019 Federal regulators 0 23 23 42 12 0 0 54 23 15
2019 Compliance, inspection and enforcement 14 18 32 28 6 2 0 34 33 90
2019 Communications or public affairs 14 20 33 21 12 0 1 33 34 360
2019 Security 12 4 33 28 23 0 0 52 15 15
2019 Science and technology 7 22 35 26 10 0 1 36 29 410
2019 Administration and operations 13 20 36 18 11 0 1 30 34 580
2019 Human resources 13 26 28 18 12 1 2 31 40 250
2019 Financial management 11 22 31 25 9 1 1 35 34 165
2019 Procurement 4 31 34 21 8 2 0 30 35 45
2019 Real property 14 19 31 24 12 0 0 36 33 130
2019 Material management 2 21 43 27 5 0 2 32 24 30
2019 Information management 13 19 35 17 11 0 6 29 33 35
2019 Information technology 7 18 31 27 15 0 2 43 25 50
2019 Data sciences 4 31 32 21 9 2 0 31 36 45
2019 Policy 6 31 41 13 9 0 0 22 38 80
2019 Project management 11 21 34 23 9 1 1 33 33 285
2019 Other services to the public 14 20 29 20 14 1 3 35 35 840
2019 None of the above 11 16 32 20 15 2 4 37 29 645
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 19 42 11 14 4 5 4 68 20 55
2024 Federal regulators 20 42 10 19 0 10 0 68 21 10
2024 Compliance, inspection and enforcement 9 33 17 17 12 11 1 49 32 75
2024 Communications or public affairs 26 35 14 11 2 6 6 69 15 225
2024 Security 37 11 7 0 4 41 0 81 7 20
2024 Science and technology 21 33 14 15 13 2 2 57 28 380
2024 Administration and operations 21 33 15 12 11 5 3 59 25 500
2024 Human resources 26 31 20 7 6 6 3 63 15 240
2024 Financial management 26 32 16 9 4 6 8 67 14 145
2024 Procurement 26 41 14 7 10 0 3 69 17 50
2024 Real property 17 31 16 12 13 5 5 54 28 130
2024 Material management 15 15 17 25 18 9 0 33 48 20
2024 Information management 31 34 8 7 8 9 4 74 18 35
2024 Information technology 30 22 16 3 15 15 0 60 21 50
2024 Data sciences 30 44 10 7 0 8 2 82 8 30
2024 Policy 26 29 10 14 5 9 8 66 23 95
2024 Project management 22 31 15 13 8 7 4 59 24 235
2024 Other services to the public 14 32 23 12 14 3 2 49 27 285
2024 None of the above 17 30 19 13 15 5 1 50 30 385
2022 Client contact centre 15 38 22 7 11 2 5 56 20 65
2022 Federal regulators 29 32 14 13 6 6 0 65 20 20
2022 Compliance, inspection and enforcement 10 36 16 18 17 3 0 47 37 85
2022 Communications or public affairs 26 34 13 11 5 7 3 67 18 240
2022 Security 25 26 14 8 0 28 0 70 10 15
2022 Science and technology 17 31 17 14 10 6 5 53 27 345
2022 Administration and operations 23 30 20 10 9 4 3 57 20 490
2022 Human resources 34 31 13 9 4 6 4 72 14 225
2022 Financial management 30 30 15 7 3 10 4 71 12 160
2022 Procurement 28 31 17 4 6 9 6 69 11 45
2022 Real property 27 33 18 7 6 4 6 66 15 130
2022 Material management 12 28 20 19 19 0 1 41 39 30
2022 Information management 29 10 41 5 5 5 6 43 11 35
2022 Information technology 33 26 19 5 6 7 5 67 12 55
2022 Data sciences 16 31 13 17 5 10 9 57 27 30
2022 Policy 25 31 16 6 4 12 6 69 12 90
2022 Project management 25 33 17 7 7 7 4 65 15 340
2022 Other services to the public 15 29 19 17 16 3 1 45 35 275
2022 None of the above 17 29 13 17 14 6 4 52 34 375
2020 Client contact centre 15 31 31 16 2 6 0 49 18 50
2020 Federal regulators 14 31 0 7 7 34 7 77 23 15
2020 Compliance, inspection and enforcement 22 29 21 13 13 2 0 51 27 90
2020 Communications or public affairs 26 34 17 9 7 4 4 65 17 255
2020 Security 39 0 9 0 23 28 0 55 32 10
2020 Science and technology 19 31 20 15 8 5 2 54 24 400
2020 Administration and operations 25 35 16 12 4 4 2 65 18 530
2020 Human resources 38 32 14 6 3 2 5 76 9 215
2020 Financial management 25 33 16 8 6 8 4 66 16 175
2020 Procurement 35 29 16 10 2 6 4 70 13 50
2020 Real property 20 40 19 14 2 4 1 63 17 115
2020 Material management 7 34 13 43 0 3 0 42 44 20
2020 Information management 21 34 26 6 0 4 9 63 7 30
2020 Information technology 27 25 24 10 0 10 3 60 12 60
2020 Data sciences 21 37 15 13 3 0 11 65 19 25
2020 Policy 28 30 18 7 4 11 2 66 13 115
2020 Project management 20 34 18 10 9 5 4 59 20 270
2020 Other services to the public 17 32 19 17 11 2 2 51 29 340
2020 None of the above 19 30 18 16 10 4 2 52 28 445
2019 Client contact centre 22 36 14 12 6 6 4 65 20 175
2019 Federal regulators 34 12 26 5 6 17 0 55 13 15
2019 Compliance, inspection and enforcement 20 29 20 13 13 4 0 51 27 90
2019 Communications or public affairs 28 33 14 13 5 4 3 66 19 360
2019 Security 35 21 11 26 7 0 0 56 33 15
2019 Science and technology 23 33 18 13 7 6 2 60 21 405
2019 Administration and operations 24 31 16 14 9 3 3 59 24 575
2019 Human resources 36 29 10 10 7 5 3 71 18 250
2019 Financial management 24 34 13 10 9 6 4 64 21 165
2019 Procurement 29 33 20 13 0 2 4 65 14 45
2019 Real property 25 37 19 9 5 3 2 66 15 130
2019 Material management 5 37 16 22 18 0 2 43 40 30
2019 Information management 43 11 17 8 7 8 5 63 17 35
2019 Information technology 26 23 27 9 9 2 4 52 20 50
2019 Data sciences 24 27 23 13 7 2 2 54 22 45
2019 Policy 21 29 13 12 9 9 8 59 26 80
2019 Project management 27 29 16 16 5 3 5 60 23 285
2019 Other services to the public 28 32 13 13 9 4 2 63 23 845
2019 None of the above 25 31 16 12 11 3 2 59 24 650

Question 21. In my work unit, every individual is accepted as an equal member of the team.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 59 27 4 8 1 0 0 86 10 55
2024 Federal regulators 41 39 10 10 0 0 0 80 10 10
2024 Compliance, inspection and enforcement 30 37 5 13 12 3 0 69 26 75
2024 Communications or public affairs 52 30 7 6 3 0 0 83 9 225
2024 Security 63 23 11 0 0 3 0 89 0 20
2024 Science and technology 38 31 7 15 9 0 0 69 24 380
2024 Administration and operations 43 32 7 11 6 1 0 75 17 500
2024 Human resources 51 33 6 5 5 1 0 85 9 240
2024 Financial management 52 31 6 5 2 3 0 86 8 145
2024 Procurement 39 40 10 9 1 0 1 80 10 50
2024 Real property 43 35 7 9 6 1 0 78 15 130
2024 Material management 21 43 18 6 12 0 0 65 18 20
2024 Information management 46 31 15 8 0 0 0 77 8 35
2024 Information technology 54 20 5 11 10 0 0 75 20 50
2024 Data sciences 72 20 2 4 0 2 0 94 4 30
2024 Policy 53 27 6 7 5 0 2 82 12 95
2024 Project management 49 27 8 12 4 0 0 77 16 235
2024 Other services to the public 38 29 10 13 9 1 0 67 23 285
2024 None of the above 38 29 11 11 10 0 0 67 21 385
2022 Client contact centre 40 35 9 10 4 0 2 76 15 65
2022 Federal regulators 34 53 0 8 4 0 0 87 13 20
2022 Compliance, inspection and enforcement 33 35 8 13 11 0 0 68 24 85
2022 Communications or public affairs 50 31 7 8 3 0 0 81 12 240
2022 Security 52 34 0 13 0 0 0 87 13 15
2022 Science and technology 39 28 11 17 5 0 0 67 22 345
2022 Administration and operations 45 29 9 9 6 2 0 75 15 490
2022 Human resources 57 26 7 7 3 0 0 83 10 225
2022 Financial management 58 28 4 7 2 0 0 87 9 160
2022 Procurement 49 24 15 7 4 2 0 74 11 45
2022 Real property 43 32 9 9 5 2 1 77 14 130
2022 Material management 17 50 15 11 6 0 0 67 18 30
2022 Information management 51 19 12 13 5 0 0 70 17 35
2022 Information technology 48 31 7 2 9 2 0 81 11 55
2022 Data sciences 60 22 3 6 8 2 0 83 14 30
2022 Policy 54 30 7 5 2 2 0 86 7 90
2022 Project management 46 33 9 7 3 1 0 80 10 340
2022 Other services to the public 32 27 14 14 11 2 0 61 25 275
2022 None of the above 36 35 6 10 12 1 0 71 23 375
2020 Client contact centre 33 36 20 9 2 0 0 69 12 50
2020 Federal regulators 30 57 14 0 0 0 0 86 0 15
2020 Compliance, inspection and enforcement 41 23 11 11 14 0 0 64 25 90
2020 Communications or public affairs 47 34 6 8 4 0 0 81 12 250
2020 Security 48 40 0 0 12 0 0 88 12 10
2020 Science and technology 37 34 8 14 6 0 0 71 20 405
2020 Administration and operations 41 33 9 10 6 1 0 75 16 525
2020 Human resources 62 26 4 6 1 0 0 88 7 215
2020 Financial management 52 31 7 5 5 0 0 83 10 180
2020 Procurement 56 32 8 2 2 0 0 88 4 50
2020 Real property 38 44 9 7 2 1 0 83 8 115
2020 Material management 45 33 13 10 0 0 0 77 10 20
2020 Information management 54 22 8 15 0 0 0 77 15 30
2020 Information technology 40 34 11 10 0 4 2 79 10 60
2020 Data sciences 38 38 7 14 0 3 0 78 14 25
2020 Policy 54 23 11 6 5 1 0 77 11 115
2020 Project management 40 30 14 8 7 1 0 70 15 265
2020 Other services to the public 36 29 11 15 8 1 0 65 24 340
2020 None of the above 37 29 12 13 9 0 0 66 22 445
2019 Client contact centre 44 33 9 10 3 1 1 79 12 175
2019 Federal regulators 34 22 21 10 12 0 0 57 23 15
2019 Compliance, inspection and enforcement 34 27 5 15 17 1 0 62 33 90
2019 Communications or public affairs 48 27 8 11 5 1 1 75 16 360
2019 Security 33 49 18 0 0 0 0 82 0 15
2019 Science and technology 37 40 9 10 4 0 0 77 14 410
2019 Administration and operations 42 30 11 10 7 0 0 72 17 580
2019 Human resources 52 28 7 7 5 1 0 81 12 250
2019 Financial management 42 33 7 12 5 1 1 76 18 165
2019 Procurement 45 26 8 17 4 0 0 72 20 45
2019 Real property 41 33 12 8 6 0 0 74 14 130
2019 Material management 26 34 11 20 9 0 0 60 29 30
2019 Information management 34 31 17 8 7 3 0 67 15 35
2019 Information technology 44 30 13 4 9 0 0 74 13 50
2019 Data sciences 38 30 13 18 2 0 0 67 20 45
2019 Policy 42 35 5 13 5 0 0 77 18 80
2019 Project management 38 34 11 12 5 0 0 72 17 285
2019 Other services to the public 44 29 8 11 6 0 0 74 18 845
2019 None of the above 40 27 13 11 9 1 0 67 20 650

Question 22. In my work unit, individuals behave in a respectful manner.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 39 6 6 0 2 0 88 6 55
2024 Federal regulators 63 19 0 18 0 0 0 82 18 10
2024 Compliance, inspection and enforcement 44 32 5 16 3 0 0 76 19 75
2024 Communications or public affairs 62 27 5 5 1 0 0 90 5 225
2024 Security 79 16 4 0 0 0 0 96 0 20
2024 Science and technology 45 40 5 8 3 0 0 84 11 380
2024 Administration and operations 46 35 6 8 6 0 0 80 14 500
2024 Human resources 54 31 7 7 1 0 0 85 8 240
2024 Financial management 60 32 3 4 0 0 0 93 4 145
2024 Procurement 46 33 11 8 1 0 0 80 9 50
2024 Real property 44 35 11 7 3 0 0 79 10 130
2024 Material management 40 36 12 7 5 0 0 76 12 20
2024 Information management 60 30 5 5 0 0 0 90 5 35
2024 Information technology 66 16 7 9 3 0 0 81 12 50
2024 Data sciences 73 27 0 0 0 0 0 100 0 30
2024 Policy 66 20 2 8 4 0 1 86 12 95
2024 Project management 52 33 6 7 2 0 0 85 9 235
2024 Other services to the public 33 38 13 12 4 0 0 71 16 285
2024 None of the above 44 34 7 8 7 0 0 78 15 385
2022 Client contact centre 50 27 16 6 1 0 0 77 7 65
2022 Federal regulators 55 45 0 0 0 0 0 100 0 20
2022 Compliance, inspection and enforcement 42 39 4 9 6 0 0 81 15 85
2022 Communications or public affairs 55 32 6 4 2 0 1 88 6 235
2022 Security 31 48 21 0 0 0 0 79 0 15
2022 Science and technology 49 34 6 8 3 0 0 83 11 345
2022 Administration and operations 49 36 6 6 3 0 0 85 9 490
2022 Human resources 60 31 5 3 2 0 0 91 5 225
2022 Financial management 62 29 4 4 1 0 0 91 5 160
2022 Procurement 60 16 11 12 0 0 0 76 12 45
2022 Real property 48 40 6 3 2 1 0 89 5 130
2022 Material management 28 40 14 9 9 0 0 68 18 30
2022 Information management 64 18 2 14 2 0 0 82 16 35
2022 Information technology 59 27 4 4 6 0 0 86 9 55
2022 Data sciences 65 27 5 3 0 0 0 92 3 30
2022 Policy 74 22 1 2 1 0 0 96 3 90
2022 Project management 54 34 7 4 1 0 0 88 5 340
2022 Other services to the public 34 34 11 16 5 0 0 68 21 275
2022 None of the above 44 33 10 7 5 0 0 78 12 375
2020 Client contact centre 31 47 8 14 0 0 0 78 14 50
2020 Federal regulators 64 29 7 0 0 0 0 93 0 15
2020 Compliance, inspection and enforcement 36 39 7 12 6 0 0 75 19 90
2020 Communications or public affairs 56 30 7 5 2 0 0 86 7 250
2020 Security 68 21 0 0 12 0 0 88 12 10
2020 Science and technology 44 35 9 9 3 0 0 79 12 400
2020 Administration and operations 52 32 8 6 3 0 0 83 9 530
2020 Human resources 66 30 2 2 0 0 0 96 2 215
2020 Financial management 57 32 3 6 2 0 0 89 7 180
2020 Procurement 62 31 2 4 2 0 0 93 6 50
2020 Real property 39 43 10 5 3 1 0 82 8 115
2020 Material management 35 39 3 23 0 0 0 74 23 20
2020 Information management 59 29 3 9 0 0 0 88 9 30
2020 Information technology 53 35 4 5 0 2 2 91 5 60
2020 Data sciences 55 32 12 0 0 0 0 88 0 25
2020 Policy 64 24 5 4 3 0 0 88 6 110
2020 Project management 45 36 8 6 5 0 0 81 11 265
2020 Other services to the public 38 36 9 13 4 0 0 74 17 340
2020 None of the above 41 32 12 11 4 0 0 73 15 445
2019 Client contact centre 46 37 8 5 3 1 0 84 8 170
2019 Federal regulators 45 20 0 18 17 0 0 65 35 15
2019 Compliance, inspection and enforcement 26 44 7 17 5 0 0 71 22 90
2019 Communications or public affairs 51 35 6 6 2 0 1 87 8 360
2019 Security 26 67 0 7 0 0 0 93 7 15
2019 Science and technology 46 36 7 8 3 0 0 82 11 410
2019 Administration and operations 41 37 9 10 3 0 0 78 13 580
2019 Human resources 59 29 4 7 1 0 0 88 8 250
2019 Financial management 41 43 5 5 5 1 1 84 10 165
2019 Procurement 64 21 10 6 0 0 0 85 6 45
2019 Real property 40 44 8 7 1 0 0 84 8 130
2019 Material management 24 51 4 12 9 0 0 75 21 30
2019 Information management 49 39 5 5 2 0 0 88 7 35
2019 Information technology 48 30 13 5 5 0 0 77 9 50
2019 Data sciences 49 32 7 9 3 0 0 81 12 45
2019 Policy 52 34 1 9 4 0 0 86 13 80
2019 Project management 48 37 6 6 3 0 0 85 10 285
2019 Other services to the public 43 35 9 11 3 0 0 77 14 845
2019 None of the above 38 38 10 9 5 0 0 76 14 650

Question 23. The people I work with value my ideas and opinions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 47 42 9 0 0 2 0 91 0 55
2024 Federal regulators 62 38 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 38 36 10 5 8 3 0 77 13 75
2024 Communications or public affairs 54 39 4 2 2 0 0 93 3 225
2024 Security 67 21 3 4 0 0 6 93 4 20
2024 Science and technology 41 40 9 4 5 0 0 82 9 380
2024 Administration and operations 47 36 8 5 4 1 0 83 8 500
2024 Human resources 52 33 10 3 1 2 0 87 4 240
2024 Financial management 53 29 10 2 1 5 0 87 2 145
2024 Procurement 41 41 6 8 3 0 0 82 12 50
2024 Real property 48 36 10 3 3 0 0 83 6 130
2024 Material management 37 11 32 21 0 0 0 47 21 20
2024 Information management 55 28 7 10 0 0 0 83 10 35
2024 Information technology 42 36 10 2 9 0 0 79 11 50
2024 Data sciences 67 24 2 7 0 0 0 91 7 30
2024 Policy 55 32 3 6 3 0 1 88 9 95
2024 Project management 50 35 8 6 1 0 0 85 8 235
2024 Other services to the public 38 35 14 8 5 0 0 73 13 285
2024 None of the above 36 39 11 7 6 1 0 75 13 385
2022 Client contact centre 29 45 10 4 4 7 0 80 9 65
2022 Federal regulators 46 46 0 4 4 0 0 91 9 20
2022 Compliance, inspection and enforcement 28 48 13 4 8 0 0 76 12 85
2022 Communications or public affairs 52 37 5 4 2 0 0 89 6 240
2022 Security 59 33 8 0 0 0 0 92 0 15
2022 Science and technology 43 41 8 7 1 0 0 84 8 345
2022 Administration and operations 43 38 10 4 3 1 0 83 7 490
2022 Human resources 58 31 6 2 2 0 0 90 4 225
2022 Financial management 48 35 10 5 1 1 0 84 6 160
2022 Procurement 42 26 19 8 2 3 0 69 11 45
2022 Real property 45 43 7 3 2 0 0 88 5 130
2022 Material management 25 55 3 11 3 4 0 83 14 30
2022 Information management 56 28 10 3 2 0 0 84 5 35
2022 Information technology 54 31 6 3 4 0 2 87 8 55
2022 Data sciences 47 36 17 0 0 0 0 83 0 30
2022 Policy 68 24 5 2 1 0 0 92 3 90
2022 Project management 48 40 7 3 1 1 0 89 4 340
2022 Other services to the public 29 40 16 9 5 0 0 69 14 275
2022 None of the above 43 34 11 6 5 1 0 78 11 375
2020 Client contact centre 31 41 16 10 2 0 0 72 12 50
2020 Federal regulators 22 63 7 8 0 0 0 85 8 15
2020 Compliance, inspection and enforcement 34 36 10 12 7 1 0 71 19 90
2020 Communications or public affairs 50 36 8 2 3 0 0 87 5 250
2020 Security 48 40 0 0 12 0 0 88 12 10
2020 Science and technology 42 41 9 5 2 0 0 84 7 400
2020 Administration and operations 44 37 12 3 2 1 0 82 6 520
2020 Human resources 63 29 5 2 0 0 0 93 2 210
2020 Financial management 51 32 11 3 3 1 0 83 5 180
2020 Procurement 49 34 10 5 0 2 0 84 5 50
2020 Real property 40 46 8 6 0 0 0 86 6 115
2020 Material management 31 43 23 3 0 0 0 74 3 20
2020 Information management 63 28 6 3 0 0 0 91 3 30
2020 Information technology 43 40 11 4 0 2 0 85 4 60
2020 Data sciences 45 28 7 20 0 0 0 73 20 25
2020 Policy 58 26 9 6 0 1 0 85 6 115
2020 Project management 45 37 9 6 2 0 0 83 8 265
2020 Other services to the public 35 36 16 9 3 1 0 72 13 340
2020 None of the above 37 37 14 7 4 0 0 75 12 445
2019 Client contact centre 36 46 9 5 2 1 1 83 7 170
2019 Federal regulators 45 22 0 27 6 0 0 67 33 15
2019 Compliance, inspection and enforcement 28 43 10 12 5 2 0 72 18 90
2019 Communications or public affairs 53 34 7 4 1 1 1 88 5 360
2019 Security 10 69 21 0 0 0 0 79 0 15
2019 Science and technology 43 44 8 3 2 0 0 87 5 410
2019 Administration and operations 40 40 10 7 3 0 0 80 10 575
2019 Human resources 48 40 6 4 1 0 0 89 5 250
2019 Financial management 39 40 12 6 3 1 0 79 9 165
2019 Procurement 44 32 13 9 0 2 0 78 9 45
2019 Real property 37 42 14 4 3 0 0 79 7 130
2019 Material management 19 54 11 11 4 0 0 73 15 30
2019 Information management 59 23 8 5 5 0 0 82 10 35
2019 Information technology 42 37 12 7 2 0 0 79 9 50
2019 Data sciences 47 27 9 10 4 2 0 76 15 45
2019 Policy 46 36 11 5 3 0 0 82 8 80
2019 Project management 47 37 6 7 2 1 0 85 8 285
2019 Other services to the public 43 35 12 6 3 0 0 79 9 845
2019 None of the above 37 36 14 9 3 1 0 73 12 650

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 35 10 3 4 2 5 82 8 55
2024 Federal regulators 64 9 9 10 0 8 0 80 11 10
2024 Compliance, inspection and enforcement 39 21 15 11 11 2 0 62 22 75
2024 Communications or public affairs 48 28 10 4 1 6 4 84 6 225
2024 Security 73 15 0 7 0 6 0 93 7 20
2024 Science and technology 46 32 8 6 2 2 3 82 9 380
2024 Administration and operations 44 28 10 6 4 2 6 79 11 500
2024 Human resources 45 27 8 5 5 3 6 80 11 240
2024 Financial management 43 34 6 4 1 7 5 88 6 145
2024 Procurement 62 19 9 3 6 1 0 82 9 50
2024 Real property 34 29 11 7 4 6 9 73 13 130
2024 Material management 49 28 8 10 0 6 0 82 10 20
2024 Information management 48 25 3 7 5 5 6 82 14 35
2024 Information technology 48 25 9 4 7 8 0 79 11 50
2024 Data sciences 39 45 0 4 2 2 7 93 7 30
2024 Policy 36 38 5 8 3 1 10 82 12 95
2024 Project management 50 29 7 4 2 5 3 86 7 235
2024 Other services to the public 39 28 11 6 6 3 7 74 13 285
2024 None of the above 43 25 13 6 5 5 4 74 12 385
2022 Client contact centre 46 31 7 4 2 6 4 86 6 65
2022 Federal regulators 32 58 5 0 0 5 0 95 0 20
2022 Compliance, inspection and enforcement 39 33 8 5 1 8 7 84 7 85
2022 Communications or public affairs 46 40 5 2 2 3 2 90 5 240
2022 Security 78 14 8 0 0 0 0 92 0 15
2022 Science and technology 50 32 5 8 1 3 0 85 10 345
2022 Administration and operations 47 29 10 6 3 2 4 81 9 495
2022 Human resources 49 28 7 4 2 6 3 86 7 225
2022 Financial management 52 22 10 3 2 6 5 83 6 160
2022 Procurement 40 17 26 11 0 2 4 61 11 45
2022 Real property 48 30 6 8 1 2 5 84 10 130
2022 Material management 41 35 5 6 9 3 2 80 16 30
2022 Information management 40 39 8 4 2 2 4 85 7 35
2022 Information technology 53 22 11 1 2 8 3 84 4 55
2022 Data sciences 56 31 3 5 0 0 5 92 5 30
2022 Policy 51 34 3 5 1 5 0 90 6 90
2022 Project management 48 31 8 4 2 4 3 85 6 340
2022 Other services to the public 39 30 14 8 2 3 4 75 11 275
2022 None of the above 43 21 12 8 5 7 3 72 15 375

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 44 32 16 4 0 0 5 79 4 55
2024 Federal regulators 53 20 19 0 0 8 0 80 0 10
2024 Compliance, inspection and enforcement 40 22 23 4 8 2 0 64 13 75
2024 Communications or public affairs 41 30 10 6 2 6 5 80 9 225
2024 Security 69 18 3 10 0 0 0 87 10 20
2024 Science and technology 36 38 10 8 3 2 2 78 12 380
2024 Administration and operations 40 31 9 8 3 3 6 78 12 500
2024 Human resources 42 27 7 6 7 4 6 77 15 240
2024 Financial management 43 31 7 5 1 8 5 85 7 145
2024 Procurement 56 23 11 0 6 1 4 83 6 50
2024 Real property 31 30 15 6 4 7 7 72 11 130
2024 Material management 33 43 8 10 0 6 0 82 10 20
2024 Information management 46 27 3 7 5 5 6 82 14 35
2024 Information technology 53 19 7 9 4 9 0 79 13 50
2024 Data sciences 53 32 3 2 2 2 7 93 4 30
2024 Policy 35 33 11 6 4 1 10 77 11 95
2024 Project management 47 28 9 6 1 5 3 83 8 235
2024 Other services to the public 36 30 15 4 6 3 7 73 11 285
2024 None of the above 38 28 13 8 4 5 4 73 13 385
2022 Client contact centre 40 36 8 9 1 6 0 80 11 65
2022 Federal regulators 38 53 5 0 0 5 0 95 0 20
2022 Compliance, inspection and enforcement 39 31 8 6 1 8 7 82 9 85
2022 Communications or public affairs 45 32 6 8 3 3 3 82 12 240
2022 Security 71 21 8 0 0 0 0 92 0 15
2022 Science and technology 43 34 10 8 1 5 0 81 9 345
2022 Administration and operations 42 33 12 3 3 3 4 80 7 495
2022 Human resources 44 31 8 5 3 6 3 82 10 225
2022 Financial management 45 30 8 3 1 6 7 86 5 160
2022 Procurement 34 24 28 8 0 2 4 61 9 45
2022 Real property 48 28 7 9 1 2 5 82 11 130
2022 Material management 33 30 8 15 9 3 2 66 25 30
2022 Information management 34 35 8 13 5 2 4 74 18 35
2022 Information technology 49 22 13 2 1 9 3 82 3 55
2022 Data sciences 54 30 8 6 0 0 2 86 6 30
2022 Policy 52 28 5 9 0 6 0 85 10 90
2022 Project management 42 30 12 5 2 6 4 79 8 340
2022 Other services to the public 36 30 16 8 1 4 4 72 10 275
2022 None of the above 42 21 13 11 5 6 3 68 18 375
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 34 18 9 9 0 5 63 19 55
2024 Federal regulators 81 19 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 36 37 16 5 6 0 0 73 10 75
2024 Communications or public affairs 67 21 5 3 1 0 2 90 4 225
2024 Security 69 15 11 0 0 0 6 88 0 20
2024 Science and technology 40 39 9 5 4 1 1 81 9 380
2024 Administration and operations 52 27 10 5 3 1 2 82 8 500
2024 Human resources 56 30 8 2 0 1 2 89 3 240
2024 Financial management 44 29 16 3 2 1 4 77 6 145
2024 Procurement 52 29 11 6 3 0 0 80 9 50
2024 Real property 47 30 14 5 3 1 1 78 8 130
2024 Material management 30 31 11 7 18 0 3 63 25 20
2024 Information management 28 48 11 2 0 0 11 85 3 35
2024 Information technology 45 35 6 5 5 0 4 83 11 50
2024 Data sciences 63 24 7 4 0 0 2 89 4 30
2024 Policy 70 17 8 3 0 0 1 88 3 95
2024 Project management 58 26 8 5 1 1 0 86 6 235
2024 Other services to the public 45 25 14 9 5 0 2 72 14 285
2024 None of the above 43 31 13 3 6 1 3 77 9 385
2022 Client contact centre 32 36 9 8 6 9 1 75 16 65
2022 Federal regulators 54 37 4 0 4 0 0 91 4 20
2022 Compliance, inspection and enforcement 43 27 15 11 4 0 0 70 15 85
2022 Communications or public affairs 67 24 6 2 1 0 0 91 3 240
2022 Security 50 42 0 0 0 0 8 100 0 10
2022 Science and technology 53 29 10 5 2 0 2 83 7 345
2022 Administration and operations 51 26 11 3 3 1 4 81 7 495
2022 Human resources 52 26 12 3 4 1 2 81 7 225
2022 Financial management 58 23 9 3 2 0 4 86 5 160
2022 Procurement 45 30 19 6 0 0 0 75 6 45
2022 Real property 53 24 13 8 2 1 0 77 10 130
2022 Material management 39 33 18 0 9 0 2 73 9 30
2022 Information management 59 26 11 2 2 0 0 84 5 35
2022 Information technology 45 29 12 4 4 0 5 78 9 55
2022 Data sciences 66 20 7 8 0 0 0 86 8 30
2022 Policy 72 22 4 2 1 0 0 93 3 90
2022 Project management 56 30 8 4 0 1 0 87 5 340
2022 Other services to the public 40 26 15 8 6 1 4 69 15 275
2022 None of the above 43 32 12 6 5 1 2 77 11 375
2020 Client contact centre 34 31 10 13 6 0 6 69 20 50
2020 Federal regulators 44 43 7 7 0 0 0 86 7 15
2020 Compliance, inspection and enforcement 43 31 9 8 8 0 0 75 16 90
2020 Communications or public affairs 65 24 7 2 2 0 0 89 3 255
2020 Security 52 27 0 0 12 0 9 87 13 10
2020 Science and technology 57 27 9 5 2 0 1 85 6 405
2020 Administration and operations 54 25 13 4 2 1 1 81 6 525
2020 Human resources 59 28 7 3 0 1 2 90 3 215
2020 Financial management 62 21 9 5 1 1 1 85 6 175
2020 Procurement 51 30 12 4 0 0 2 84 4 50
2020 Real property 49 32 10 2 2 1 4 85 5 115
2020 Material management 34 23 26 7 7 0 3 59 14 20
2020 Information management 54 30 9 3 0 3 0 87 3 30
2020 Information technology 41 39 14 6 0 0 1 81 6 60
2020 Data sciences 45 24 10 21 0 0 0 69 21 25
2020 Policy 61 25 9 2 1 1 1 89 3 115
2020 Project management 55 27 9 4 4 0 0 83 8 270
2020 Other services to the public 41 28 13 8 4 0 4 73 13 340
2020 None of the above 41 29 17 7 3 1 2 72 11 450
2019 Client contact centre 33 24 19 6 1 4 13 69 8 175
2019 Federal regulators 52 30 12 0 6 0 0 82 6 15
2019 Compliance, inspection and enforcement 45 28 9 12 5 0 2 74 17 90
2019 Communications or public affairs 54 31 8 4 2 1 0 86 6 360
2019 Security 55 37 0 7 0 0 0 93 7 15
2019 Science and technology 47 35 11 3 2 1 1 83 6 410
2019 Administration and operations 47 28 14 6 3 0 2 77 9 580
2019 Human resources 52 25 12 5 2 1 4 80 7 250
2019 Financial management 47 29 14 6 2 1 1 78 8 165
2019 Procurement 48 41 4 4 0 2 2 92 4 45
2019 Real property 42 30 18 5 2 1 1 74 7 130
2019 Material management 21 41 16 0 20 0 2 63 20 30
2019 Information management 46 31 9 0 5 0 8 84 6 35
2019 Information technology 43 38 12 2 2 0 2 83 5 50
2019 Data sciences 47 28 12 9 2 0 2 77 11 45
2019 Policy 52 32 7 6 1 0 1 85 8 80
2019 Project management 55 30 9 4 2 0 1 86 6 285
2019 Other services to the public 39 23 18 8 5 1 6 67 14 845
2019 None of the above 41 30 16 4 4 1 4 74 9 650

Question 27. I receive useful feedback from my immediate supervisor on my job performance.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 41 35 10 4 8 0 2 78 12 55
2024 Federal regulators 60 29 0 11 0 0 0 89 11 10
2024 Compliance, inspection and enforcement 25 46 9 11 8 0 1 72 19 75
2024 Communications or public affairs 50 33 6 7 4 0 0 83 10 225
2024 Security 50 19 8 19 4 0 0 70 23 20
2024 Science and technology 37 33 11 13 6 0 0 70 19 380
2024 Administration and operations 42 30 13 8 7 0 0 72 15 500
2024 Human resources 48 30 9 8 4 0 1 79 13 240
2024 Financial management 46 37 5 5 7 0 0 83 12 145
2024 Procurement 48 43 1 4 3 0 0 91 7 50
2024 Real property 38 32 15 9 6 0 0 70 15 130
2024 Material management 35 18 12 25 9 0 0 53 35 20
2024 Information management 56 20 6 5 7 0 6 80 13 35
2024 Information technology 34 27 20 3 15 0 0 61 19 50
2024 Data sciences 35 35 4 25 0 2 0 71 25 30
2024 Policy 48 28 11 6 7 0 1 77 12 95
2024 Project management 42 34 9 8 7 0 0 76 15 235
2024 Other services to the public 39 30 8 15 8 0 0 69 24 285
2024 None of the above 35 31 13 9 12 0 1 66 21 385
2022 Client contact centre 34 36 13 8 9 0 0 70 17 65
2022 Federal regulators 40 34 27 0 0 0 0 73 0 20
2022 Compliance, inspection and enforcement 22 47 11 10 10 0 0 69 20 85
2022 Communications or public affairs 52 29 7 8 4 0 0 81 13 240
2022 Security 48 30 8 14 0 0 0 78 14 15
2022 Science and technology 33 41 8 10 8 0 0 74 17 345
2022 Administration and operations 40 32 12 8 8 1 0 72 16 490
2022 Human resources 38 32 14 9 7 0 0 69 16 225
2022 Financial management 43 37 7 10 2 0 0 81 12 160
2022 Procurement 38 42 10 6 4 0 0 80 10 45
2022 Real property 43 31 12 10 5 0 1 74 15 130
2022 Material management 38 25 8 21 9 0 0 63 29 30
2022 Information management 60 16 17 0 5 3 0 78 5 35
2022 Information technology 33 35 11 9 11 0 0 69 20 55
2022 Data sciences 31 63 3 3 0 0 0 94 3 30
2022 Policy 47 34 6 7 4 1 0 83 11 90
2022 Project management 40 33 12 9 5 1 0 74 14 340
2022 Other services to the public 34 30 11 13 11 0 1 64 25 275
2022 None of the above 37 32 10 11 9 0 0 69 21 375
2020 Client contact centre 29 33 10 23 4 0 2 63 27 50
2020 Federal regulators 43 14 16 21 7 0 0 57 27 15
2020 Compliance, inspection and enforcement 29 42 9 7 13 0 0 71 20 90
2020 Communications or public affairs 44 34 10 7 5 0 0 79 11 255
2020 Security 41 39 9 0 12 0 0 79 12 10
2020 Science and technology 39 32 13 10 5 0 0 72 15 405
2020 Administration and operations 42 34 11 7 5 1 1 78 11 525
2020 Human resources 53 28 7 8 2 0 2 82 11 215
2020 Financial management 50 27 10 8 4 1 1 78 12 175
2020 Procurement 44 39 10 4 4 0 0 83 7 50
2020 Real property 39 33 15 8 4 1 1 73 12 115
2020 Material management 35 39 16 7 3 0 0 74 10 20
2020 Information management 63 25 0 6 6 0 0 88 12 30
2020 Information technology 29 36 17 11 4 0 4 67 15 60
2020 Data sciences 31 38 18 7 7 0 0 68 14 25
2020 Policy 46 27 11 10 3 2 1 75 13 110
2020 Project management 39 31 12 12 7 0 0 70 18 270
2020 Other services to the public 34 32 15 12 6 0 0 67 18 340
2020 None of the above 38 30 12 10 9 0 1 69 19 450
2019 Client contact centre 40 29 16 9 5 1 0 70 14 175
2019 Federal regulators 41 13 23 6 16 0 0 54 23 15
2019 Compliance, inspection and enforcement 33 31 16 14 6 0 0 64 20 90
2019 Communications or public affairs 44 33 11 9 3 0 0 77 12 360
2019 Security 32 42 0 19 7 0 0 74 26 15
2019 Science and technology 32 40 13 9 4 1 0 73 14 410
2019 Administration and operations 38 31 16 8 6 0 0 70 14 580
2019 Human resources 38 33 17 7 3 1 1 72 10 250
2019 Financial management 43 32 12 8 4 0 1 76 12 165
2019 Procurement 43 27 16 12 2 0 0 70 14 45
2019 Real property 30 44 12 8 6 1 0 74 14 130
2019 Material management 16 43 13 13 15 0 0 59 29 30
2019 Information management 49 33 2 5 10 0 0 82 15 35
2019 Information technology 32 34 11 19 2 2 0 67 22 50
2019 Data sciences 34 45 11 5 4 0 0 80 9 45
2019 Policy 28 30 15 18 8 0 2 59 26 80
2019 Project management 42 30 11 11 5 0 0 73 16 285
2019 Other services to the public 42 28 14 9 7 0 0 70 16 850
2019 None of the above 37 32 14 8 8 1 1 70 16 650

Question 28. I feel that my immediate supervisor supports my career goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 30 7 0 3 7 0 89 4 55
2024 Federal regulators 70 30 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 33 40 10 6 7 3 1 76 13 75
2024 Communications or public affairs 62 23 7 4 4 0 0 85 8 225
2024 Security 67 19 10 0 4 0 0 87 4 20
2024 Science and technology 49 24 12 9 4 1 0 75 13 380
2024 Administration and operations 53 22 8 8 5 2 1 77 14 500
2024 Human resources 56 25 8 3 5 2 1 83 8 240
2024 Financial management 53 22 8 7 3 4 3 81 10 145
2024 Procurement 61 24 5 3 6 0 2 86 9 50
2024 Real property 48 23 20 3 7 0 0 71 10 130
2024 Material management 41 40 10 7 2 0 0 80 9 20
2024 Information management 52 31 10 0 5 3 0 85 5 35
2024 Information technology 42 28 5 13 12 0 0 70 25 50
2024 Data sciences 44 37 15 3 0 2 0 82 3 30
2024 Policy 58 24 8 3 4 1 2 85 7 95
2024 Project management 54 23 13 4 5 1 0 78 8 235
2024 Other services to the public 46 26 14 7 4 1 1 74 12 285
2024 None of the above 43 23 15 7 9 1 2 68 17 385
2022 Client contact centre 40 27 17 11 1 4 0 70 13 60
2022 Federal regulators 51 23 18 4 4 0 0 74 8 20
2022 Compliance, inspection and enforcement 41 28 11 10 8 1 1 71 18 85
2022 Communications or public affairs 67 15 8 6 3 0 1 83 10 240
2022 Security 55 21 8 7 0 10 0 83 7 15
2022 Science and technology 55 27 7 6 5 1 0 83 10 345
2022 Administration and operations 52 24 10 4 6 2 1 79 11 490
2022 Human resources 48 26 12 4 5 4 2 78 9 225
2022 Financial management 54 29 8 5 2 2 0 84 7 160
2022 Procurement 43 28 17 4 6 2 0 73 10 45
2022 Real property 49 22 18 8 3 1 0 71 11 130
2022 Material management 56 14 17 4 9 0 0 70 13 30
2022 Information management 62 17 7 12 2 0 0 79 14 35
2022 Information technology 46 32 10 2 8 0 2 80 10 55
2022 Data sciences 71 26 0 3 0 0 0 97 3 30
2022 Policy 60 28 4 2 6 0 0 88 8 90
2022 Project management 49 29 11 6 2 2 1 81 8 340
2022 Other services to the public 43 26 11 8 8 1 2 71 17 275
2022 None of the above 47 21 16 7 8 1 1 69 15 375
2020 Client contact centre 35 20 15 11 10 7 2 60 23 50
2020 Federal regulators 43 7 16 21 7 7 0 54 30 15
2020 Compliance, inspection and enforcement 40 35 9 6 9 1 0 75 15 90
2020 Communications or public affairs 60 23 9 3 3 2 0 85 6 255
2020 Security 41 39 9 0 0 12 0 90 0 10
2020 Science and technology 52 26 11 6 3 2 0 80 9 405
2020 Administration and operations 52 21 14 4 5 2 2 77 9 525
2020 Human resources 60 20 10 3 3 2 2 84 6 215
2020 Financial management 56 26 8 1 6 3 1 84 7 175
2020 Procurement 53 33 4 5 2 2 0 88 7 50
2020 Real property 46 25 16 6 1 2 4 75 8 115
2020 Material management 33 39 16 7 3 3 0 73 10 20
2020 Information management 64 27 6 3 0 0 0 91 3 30
2020 Information technology 40 28 22 6 0 2 2 70 7 60
2020 Data sciences 54 25 0 11 10 0 0 79 21 25
2020 Policy 54 23 10 5 4 3 1 80 9 115
2020 Project management 53 24 10 6 6 0 0 77 13 270
2020 Other services to the public 43 24 15 10 6 0 2 68 16 340
2020 None of the above 43 22 16 8 10 1 1 67 18 450

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 40 9 2 6 0 2 82 9 55
2024 Federal regulators 62 27 0 11 0 0 0 89 11 10
2024 Compliance, inspection and enforcement 28 46 8 8 10 0 0 74 18 75
2024 Communications or public affairs 58 29 6 4 2 0 1 87 7 225
2024 Security 65 14 10 8 3 0 0 79 11 20
2024 Science and technology 38 33 10 15 4 0 0 71 19 380
2024 Administration and operations 47 28 9 8 7 1 0 77 14 500
2024 Human resources 54 26 10 8 2 0 0 81 10 240
2024 Financial management 46 34 5 7 6 1 0 81 13 145
2024 Procurement 60 28 7 0 3 3 0 90 3 50
2024 Real property 38 39 12 5 4 1 0 78 10 130
2024 Material management 53 21 12 8 7 0 0 73 14 20
2024 Information management 61 19 13 5 3 0 0 80 7 35
2024 Information technology 50 19 8 11 12 0 0 69 23 50
2024 Data sciences 42 52 0 4 0 2 0 96 4 30
2024 Policy 46 34 9 3 6 0 2 82 9 95
2024 Project management 50 29 10 7 3 0 0 80 10 235
2024 Other services to the public 42 31 8 14 5 0 0 73 19 285
2024 None of the above 41 29 11 7 11 1 0 71 18 385
2022 Client contact centre 36 35 5 18 4 2 0 72 23 60
2022 Federal regulators 45 36 20 0 0 0 0 80 0 20
2022 Compliance, inspection and enforcement 37 32 7 14 10 0 0 69 24 85
2022 Communications or public affairs 59 22 9 6 4 0 0 82 9 240
2022 Security 50 35 8 7 0 0 0 85 7 15
2022 Science and technology 42 37 9 8 4 0 0 80 12 345
2022 Administration and operations 48 31 9 5 6 1 1 80 11 495
2022 Human resources 48 29 12 5 5 0 0 77 11 225
2022 Financial management 49 31 10 7 2 0 0 80 9 160
2022 Procurement 33 38 13 10 6 0 0 72 15 45
2022 Real property 45 31 12 7 4 1 1 76 11 130
2022 Material management 27 45 5 11 12 0 0 72 23 30
2022 Information management 62 19 14 0 5 0 0 82 5 35
2022 Information technology 43 37 6 5 10 0 0 80 15 55
2022 Data sciences 59 32 3 3 0 3 0 94 3 30
2022 Policy 55 34 3 5 3 0 0 90 7 90
2022 Project management 41 38 12 7 2 0 0 79 9 340
2022 Other services to the public 36 29 14 10 10 0 1 65 21 275
2022 None of the above 38 35 7 12 6 1 0 75 18 375
2020 Client contact centre 29 36 14 14 6 0 2 66 20 50
2020 Federal regulators 30 50 7 14 0 0 0 79 14 15
2020 Compliance, inspection and enforcement 37 37 5 12 9 0 0 74 21 90
2020 Communications or public affairs 57 26 9 5 3 0 0 83 8 255
2020 Security 18 39 23 19 0 0 0 58 19 10
2020 Science and technology 46 32 9 9 4 1 0 78 13 405
2020 Administration and operations 50 31 8 5 4 1 0 82 9 525
2020 Human resources 63 19 8 7 4 0 0 81 11 215
2020 Financial management 55 30 9 3 4 0 0 84 6 180
2020 Procurement 47 32 8 4 8 2 0 80 12 50
2020 Real property 49 34 9 7 1 0 0 83 8 115
2020 Material management 42 26 22 7 0 0 3 70 7 20
2020 Information management 62 26 3 3 6 0 0 88 9 30
2020 Information technology 36 35 12 12 4 2 0 72 16 60
2020 Data sciences 47 25 7 17 3 0 0 72 21 25
2020 Policy 50 30 10 6 2 1 1 82 8 115
2020 Project management 44 34 11 5 5 0 1 79 10 270
2020 Other services to the public 41 36 6 11 6 0 0 77 17 340
2020 None of the above 42 31 11 10 6 0 1 73 16 445
2019 Client contact centre 46 36 9 6 1 1 0 84 8 175
2019 Federal regulators 41 18 18 13 11 0 0 59 24 15
2019 Compliance, inspection and enforcement 37 36 7 10 9 0 0 73 20 90
2019 Communications or public affairs 55 25 8 8 4 1 0 80 12 360
2019 Security 48 45 0 7 0 0 0 93 7 15
2019 Science and technology 41 37 9 10 2 1 0 79 12 410
2019 Administration and operations 46 29 12 8 4 0 1 76 13 580
2019 Human resources 53 30 9 6 1 0 0 83 7 250
2019 Financial management 43 38 8 5 6 0 1 81 11 160
2019 Procurement 45 33 8 12 2 0 0 79 13 45
2019 Real property 40 39 9 5 6 1 0 79 11 125
2019 Material management 26 35 11 11 18 0 0 60 29 30
2019 Information management 63 23 7 5 2 0 0 86 8 35
2019 Information technology 39 34 9 9 9 0 0 73 19 50
2019 Data sciences 49 40 2 6 2 0 0 89 9 45
2019 Policy 41 36 6 12 4 0 0 78 16 80
2019 Project management 48 31 10 7 4 0 0 79 11 285
2019 Other services to the public 47 29 10 8 6 1 0 77 13 845
2019 None of the above 43 30 12 8 5 1 0 74 14 650

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 26 6 0 5 2 15 87 6 55
2024 Federal regulators 81 9 10 0 0 0 0 90 0 10
2024 Compliance, inspection and enforcement 54 28 5 8 3 1 1 84 12 75
2024 Communications or public affairs 73 19 4 2 0 0 1 93 3 225
2024 Security 78 6 0 12 0 0 4 88 12 20
2024 Science and technology 57 29 5 4 2 2 1 88 7 380
2024 Administration and operations 59 22 6 3 4 2 3 85 8 500
2024 Human resources 71 19 5 2 1 2 1 92 3 240
2024 Financial management 69 20 4 2 3 2 0 90 6 145
2024 Procurement 66 25 4 1 1 0 3 93 3 50
2024 Real property 60 25 10 1 2 2 1 87 3 130
2024 Material management 46 7 19 7 0 0 21 67 9 20
2024 Information management 72 18 2 3 3 0 2 92 6 35
2024 Information technology 67 17 3 5 5 0 2 86 10 50
2024 Data sciences 81 14 2 0 0 2 0 98 0 30
2024 Policy 67 22 4 1 4 1 1 91 5 95
2024 Project management 67 21 4 1 3 2 1 92 4 235
2024 Other services to the public 46 19 13 5 9 1 7 70 15 285
2024 None of the above 53 21 10 2 7 2 5 79 10 385
2022 Client contact centre 45 35 2 1 11 0 5 85 13 65
2022 Federal regulators 69 18 9 4 0 0 0 87 4 20
2022 Compliance, inspection and enforcement 49 26 10 9 7 0 0 75 15 85
2022 Communications or public affairs 75 17 3 2 2 0 0 93 4 240
2022 Security 79 8 0 0 0 13 0 100 0 15
2022 Science and technology 62 28 4 2 2 1 1 92 5 345
2022 Administration and operations 61 20 6 2 4 3 4 88 6 495
2022 Human resources 67 22 5 0 1 3 1 93 2 225
2022 Financial management 68 23 5 1 2 1 0 92 3 160
2022 Procurement 42 26 17 5 0 8 2 76 6 45
2022 Real property 61 25 5 3 3 1 2 89 6 130
2022 Material management 39 20 12 10 9 0 11 66 20 30
2022 Information management 75 12 6 2 5 0 0 87 7 35
2022 Information technology 66 15 6 2 3 4 3 88 5 55
2022 Data sciences 69 28 3 0 0 0 0 97 0 30
2022 Policy 76 18 2 0 1 3 0 97 1 90
2022 Project management 68 21 5 2 2 2 1 91 4 340
2022 Other services to the public 44 23 9 4 9 2 10 75 15 275
2022 None of the above 49 25 12 3 7 1 3 77 10 375

Question 31. I am satisfied with the quality of supervision I receive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 42 11 1 4 0 0 84 5 55
2024 Federal regulators 81 19 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 43 33 8 5 10 0 1 77 15 75
2024 Communications or public affairs 61 26 6 5 3 0 0 87 7 225
2024 Security 67 11 14 4 4 0 0 78 8 20
2024 Science and technology 47 28 8 12 5 0 0 74 17 380
2024 Administration and operations 53 23 12 6 5 0 0 77 12 500
2024 Human resources 62 22 7 6 4 0 0 84 10 240
2024 Financial management 61 27 4 5 3 0 0 88 9 145
2024 Procurement 60 31 1 4 3 0 0 91 7 50
2024 Real property 44 34 13 2 6 0 1 79 8 130
2024 Material management 45 33 10 5 7 0 0 78 12 20
2024 Information management 52 24 8 10 5 0 0 76 15 35
2024 Information technology 43 21 12 11 12 0 0 65 23 50
2024 Data sciences 55 33 7 4 0 2 0 89 4 30
2024 Policy 53 23 8 10 4 0 1 77 15 95
2024 Project management 53 29 8 5 4 0 0 82 9 235
2024 Other services to the public 45 27 13 9 6 0 0 72 14 285
2024 None of the above 46 22 13 8 10 0 0 69 18 385
2022 Client contact centre 42 33 11 14 0 0 0 75 14 65
2022 Federal regulators 57 21 13 4 4 0 0 78 9 20
2022 Compliance, inspection and enforcement 37 32 11 8 11 0 0 70 19 85
2022 Communications or public affairs 63 19 8 7 2 0 0 83 9 235
2022 Security 47 37 16 0 0 0 0 84 0 15
2022 Science and technology 51 29 8 6 5 0 0 81 11 345
2022 Administration and operations 54 26 9 4 7 1 0 81 11 495
2022 Human resources 52 29 11 5 3 0 0 81 8 225
2022 Financial management 59 24 8 7 2 0 0 84 9 160
2022 Procurement 51 29 4 6 8 0 2 81 15 45
2022 Real property 55 25 8 7 4 0 1 80 11 130
2022 Material management 43 38 5 8 6 0 0 81 14 30
2022 Information management 70 12 11 4 2 0 0 82 7 35
2022 Information technology 57 22 6 6 9 0 0 78 16 55
2022 Data sciences 61 30 6 3 0 0 0 91 3 30
2022 Policy 58 28 3 5 5 1 0 87 10 90
2022 Project management 52 31 8 8 1 0 0 83 9 340
2022 Other services to the public 47 24 12 7 10 0 1 71 17 275
2022 None of the above 45 30 8 10 6 0 0 76 16 375
2020 Client contact centre 37 33 10 18 2 0 0 69 20 50
2020 Federal regulators 45 21 14 20 0 0 0 66 20 15
2020 Compliance, inspection and enforcement 45 26 14 8 8 0 0 71 15 90
2020 Communications or public affairs 59 25 10 4 2 0 0 84 6 255
2020 Security 39 9 21 31 0 0 0 48 31 10
2020 Science and technology 52 27 10 7 3 0 0 80 10 405
2020 Administration and operations 57 26 7 5 4 0 0 84 9 530
2020 Human resources 68 20 5 5 2 0 0 88 7 215
2020 Financial management 62 22 8 5 3 0 1 84 8 180
2020 Procurement 45 38 9 4 4 0 0 83 8 50
2020 Real property 54 33 7 3 3 0 0 87 6 115
2020 Material management 45 19 16 16 3 0 0 65 19 20
2020 Information management 67 18 3 6 6 0 0 85 12 30
2020 Information technology 55 31 5 7 0 0 2 88 7 60
2020 Data sciences 68 11 3 14 3 0 0 79 17 25
2020 Policy 60 23 7 5 3 1 1 85 8 115
2020 Project management 50 29 8 6 6 0 0 79 13 270
2020 Other services to the public 43 29 11 9 6 0 2 73 15 340
2020 None of the above 48 28 10 7 6 0 1 76 14 450
2019 Client contact centre 50 27 12 8 2 1 0 78 10 175
2019 Federal regulators 47 11 19 12 11 0 0 58 23 15
2019 Compliance, inspection and enforcement 47 28 7 14 4 0 0 75 19 90
2019 Communications or public affairs 55 28 6 8 3 0 0 83 11 360
2019 Security 41 37 0 14 7 0 0 79 21 15
2019 Science and technology 50 34 6 5 5 0 0 84 10 410
2019 Administration and operations 49 32 9 6 3 0 0 82 9 580
2019 Human resources 57 26 9 6 1 0 0 84 8 255
2019 Financial management 60 24 9 5 2 0 0 84 7 165
2019 Procurement 55 31 6 7 0 0 0 87 7 45
2019 Real property 45 32 10 6 6 0 0 77 13 130
2019 Material management 22 41 4 11 22 0 0 63 33 30
2019 Information management 50 34 5 2 8 0 0 85 10 35
2019 Information technology 52 28 7 4 7 2 0 82 11 50
2019 Data sciences 54 32 9 5 0 0 0 86 5 45
2019 Policy 43 29 9 9 9 0 1 73 18 80
2019 Project management 54 29 5 7 5 0 0 83 12 285
2019 Other services to the public 53 25 8 7 7 0 0 78 14 850
2019 None of the above 50 26 11 7 5 0 0 77 12 650

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 76 8 1 2 7 0 6 89 9 55
2024 Federal regulators 90 0 0 0 0 0 10 100 0 10
2024 Compliance, inspection and enforcement 78 11 5 1 1 0 3 92 2 75
2024 Communications or public affairs 87 8 2 1 1 0 1 96 2 225
2024 Security 82 18 0 0 0 0 0 100 0 20
2024 Science and technology 84 5 3 1 3 1 3 92 4 380
2024 Administration and operations 82 8 4 1 1 0 3 93 2 500
2024 Human resources 85 9 3 1 1 0 1 95 2 240
2024 Financial management 88 8 1 1 0 0 2 99 1 145
2024 Procurement 83 9 6 0 2 0 1 93 2 50
2024 Real property 77 9 3 2 3 1 5 91 6 130
2024 Material management 87 0 8 0 5 0 0 87 5 20
2024 Information management 93 3 2 2 0 0 0 95 2 35
2024 Information technology 70 5 9 7 7 0 2 76 14 50
2024 Data sciences 90 4 2 2 2 0 0 94 4 30
2024 Policy 85 5 1 2 1 1 5 96 3 95
2024 Project management 84 8 2 2 3 0 2 93 5 235
2024 Other services to the public 79 8 2 0 2 0 7 95 3 285
2024 None of the above 81 7 2 2 4 0 5 92 6 385
2022 Client contact centre 74 14 4 2 5 0 1 89 7 65
2022 Federal regulators 91 9 0 0 0 0 0 100 0 20
2022 Compliance, inspection and enforcement 84 9 3 0 1 0 3 95 1 85
2022 Communications or public affairs 90 3 3 1 2 0 1 95 3 240
2022 Security 77 8 8 7 0 0 0 85 7 15
2022 Science and technology 84 6 3 1 1 0 6 96 2 345
2022 Administration and operations 83 8 1 1 2 1 4 95 3 495
2022 Human resources 82 8 2 2 0 0 4 94 3 225
2022 Financial management 82 9 1 2 3 1 1 93 5 160
2022 Procurement 60 10 15 5 6 0 4 73 11 45
2022 Real property 80 11 2 1 2 0 3 95 3 130
2022 Material management 60 19 10 0 0 0 12 89 0 30
2022 Information management 78 11 8 0 0 0 2 92 0 35
2022 Information technology 72 7 5 1 5 0 9 87 8 55
2022 Data sciences 82 6 0 8 4 0 0 88 12 30
2022 Policy 81 14 1 1 1 1 1 97 2 90
2022 Project management 84 6 1 2 2 0 4 94 5 340
2022 Other services to the public 77 9 4 1 3 0 5 91 5 275
2022 None of the above 78 9 2 0 5 0 5 91 6 375
2019 Client contact centre 74 14 2 3 4 0 3 91 7 175
2019 Federal regulators 82 0 12 0 0 0 6 87 0 15
2019 Compliance, inspection and enforcement 85 3 8 0 1 0 3 90 1 90
2019 Communications or public affairs 86 6 3 2 1 0 2 94 3 360
2019 Security 95 5 0 0 0 0 0 100 0 15
2019 Science and technology 82 7 5 0 1 0 4 93 2 410
2019 Administration and operations 83 8 3 2 2 0 2 93 4 575
2019 Human resources 86 6 2 2 1 0 3 94 3 245
2019 Financial management 80 10 3 1 1 0 4 95 2 160
2019 Procurement 87 4 8 0 2 0 0 90 2 45
2019 Real property 79 8 6 3 1 0 4 90 4 125
2019 Material management 71 10 9 4 4 0 0 82 9 30
2019 Information management 76 18 0 3 2 0 0 95 5 35
2019 Information technology 69 21 4 0 2 0 4 94 2 50
2019 Data sciences 82 4 4 2 4 0 2 89 7 45
2019 Policy 73 17 3 5 0 0 3 92 5 80
2019 Project management 84 4 7 2 2 0 2 90 4 285
2019 Other services to the public 81 9 4 1 2 0 3 92 4 845
2019 None of the above 81 10 4 1 2 0 2 94 2 650
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Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 28 15 10 11 14 0 58 24 55
2024 Federal regulators 8 53 19 11 0 8 0 67 12 10
2024 Compliance, inspection and enforcement 14 32 11 23 12 7 0 49 38 75
2024 Communications or public affairs 34 33 13 10 5 4 0 70 16 225
2024 Security 58 24 4 3 4 7 0 88 8 20
2024 Science and technology 29 34 14 8 9 5 0 67 19 375
2024 Administration and operations 36 29 13 9 9 4 0 68 18 500
2024 Human resources 31 37 12 11 4 5 0 72 16 240
2024 Financial management 31 33 13 8 3 11 0 72 13 145
2024 Procurement 34 52 5 1 5 3 0 88 6 50
2024 Real property 30 28 14 11 9 7 0 63 22 130
2024 Material management 53 30 3 0 14 0 0 83 14 20
2024 Information management 30 33 14 7 5 10 0 71 13 35
2024 Information technology 18 30 15 11 18 7 1 52 32 50
2024 Data sciences 42 36 12 4 0 6 0 83 4 30
2024 Policy 26 36 14 12 5 6 1 67 18 95
2024 Project management 35 30 14 9 7 5 0 68 17 235
2024 Other services to the public 26 27 14 13 12 8 0 58 27 285
2024 None of the above 26 25 17 14 10 7 1 55 27 385
2022 Client contact centre 31 30 20 6 2 10 0 68 10 65
2022 Federal regulators 36 32 27 0 0 4 0 71 0 20
2022 Compliance, inspection and enforcement 16 33 22 11 12 7 0 52 25 85
2022 Communications or public affairs 45 31 8 8 3 5 0 81 11 240
2022 Security 34 7 21 21 0 17 0 50 25 15
2022 Science and technology 33 35 14 9 4 5 0 71 14 345
2022 Administration and operations 37 31 11 10 6 5 1 72 17 495
2022 Human resources 36 35 12 7 3 6 0 76 11 225
2022 Financial management 41 35 9 8 2 6 0 80 11 160
2022 Procurement 31 40 14 4 6 5 0 74 10 45
2022 Real property 36 30 14 8 6 6 0 71 14 130
2022 Material management 32 30 13 8 11 6 0 65 21 30
2022 Information management 46 15 19 8 0 12 0 69 9 35
2022 Information technology 44 23 16 2 11 4 0 71 13 55
2022 Data sciences 28 33 22 6 2 6 2 67 9 30
2022 Policy 37 33 12 10 1 6 0 75 12 90
2022 Project management 39 30 13 10 3 5 0 72 14 340
2022 Other services to the public 27 31 16 10 10 6 0 61 22 275
2022 None of the above 29 29 14 10 13 5 0 61 23 375
2020 Client contact centre 22 35 28 6 4 6 0 60 10 50
2020 Federal regulators 27 52 14 0 0 7 0 85 0 15
2020 Compliance, inspection and enforcement 20 22 22 22 4 9 0 46 29 90
2020 Communications or public affairs 43 30 9 9 2 6 0 78 12 255
2020 Security 39 38 12 0 0 12 0 87 0 10
2020 Science and technology 37 32 12 8 3 7 0 75 12 405
2020 Administration and operations 43 28 11 9 4 5 0 75 14 530
2020 Human resources 39 33 9 11 2 5 0 76 14 210
2020 Financial management 37 38 11 3 5 7 0 79 9 180
2020 Procurement 34 46 9 7 0 4 0 83 8 50
2020 Real property 40 33 16 7 2 2 0 74 9 115
2020 Material management 32 34 11 13 7 3 0 68 21 20
2020 Information management 37 25 9 6 6 17 0 75 15 30
2020 Information technology 43 31 9 4 0 12 2 86 4 60
2020 Data sciences 60 22 3 4 4 7 0 88 8 25
2020 Policy 44 22 15 4 3 12 0 74 9 115
2020 Project management 38 34 11 6 6 5 0 76 13 270
2020 Other services to the public 33 26 16 11 9 5 0 62 22 340
2020 None of the above 29 30 16 11 7 6 0 64 20 450
2019 Client contact centre 25 34 12 9 6 13 1 68 18 170
2019 Federal regulators 18 35 18 8 10 11 0 60 20 15
2019 Compliance, inspection and enforcement 25 27 19 9 12 8 0 56 23 90
2019 Communications or public affairs 41 32 10 7 3 6 1 78 10 360
2019 Security 21 14 42 23 0 0 0 36 23 15
2019 Science and technology 37 32 13 9 4 5 0 72 14 410
2019 Administration and operations 33 35 14 11 5 3 1 69 17 580
2019 Human resources 34 36 9 9 7 4 1 73 17 255
2019 Financial management 25 34 19 8 7 6 0 63 17 165
2019 Procurement 45 23 17 10 2 4 0 71 12 45
2019 Real property 27 36 17 11 4 6 0 66 16 125
2019 Material management 31 26 18 16 9 0 0 58 25 30
2019 Information management 39 24 13 5 13 3 3 66 20 35
2019 Information technology 30 35 13 4 10 6 2 71 15 45
2019 Data sciences 33 27 23 8 0 9 0 66 9 45
2019 Policy 25 40 16 10 5 4 0 68 16 80
2019 Project management 36 37 13 6 5 4 0 76 11 285
2019 Other services to the public 39 28 13 10 6 4 0 70 16 845
2019 None of the above 29 33 14 10 8 6 0 66 20 650

Question 34. I have confidence in the senior management of my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 29 28 15 10 4 0 45 26 55
2024 Federal regulators 18 43 19 20 0 0 0 61 20 10
2024 Compliance, inspection and enforcement 13 26 16 19 24 3 0 40 44 75
2024 Communications or public affairs 26 32 19 9 13 1 0 58 23 225
2024 Security 55 31 7 3 4 0 0 86 7 20
2024 Science and technology 20 27 19 17 15 1 0 48 33 375
2024 Administration and operations 30 27 15 14 11 2 0 59 25 500
2024 Human resources 28 36 14 12 7 2 0 66 20 240
2024 Financial management 28 37 16 10 6 3 0 67 16 145
2024 Procurement 43 32 11 7 6 1 0 75 13 50
2024 Real property 21 30 19 12 14 3 0 53 28 130
2024 Material management 43 17 21 11 9 0 0 60 19 20
2024 Information management 17 39 20 3 15 6 0 60 18 35
2024 Information technology 16 17 10 21 27 8 1 36 53 50
2024 Data sciences 42 29 22 5 2 0 0 70 7 30
2024 Policy 26 28 15 20 7 3 1 56 29 95
2024 Project management 20 34 16 16 12 2 0 56 28 235
2024 Other services to the public 23 26 13 14 19 5 0 51 35 285
2024 None of the above 17 29 17 17 17 3 0 47 35 385
2022 Client contact centre 24 34 19 15 7 2 0 58 22 65
2022 Federal regulators 20 54 11 5 9 0 0 74 14 20
2022 Compliance, inspection and enforcement 10 40 8 22 19 0 0 50 42 85
2022 Communications or public affairs 38 33 14 11 3 0 0 72 14 235
2022 Security 27 14 28 8 13 10 0 46 23 15
2022 Science and technology 25 32 16 18 6 3 0 59 24 345
2022 Administration and operations 35 30 13 11 7 3 1 67 19 495
2022 Human resources 31 38 15 8 5 3 0 71 13 225
2022 Financial management 36 36 13 10 4 1 0 72 15 160
2022 Procurement 29 37 14 15 4 2 0 67 19 45
2022 Real property 33 30 17 10 7 3 0 64 18 130
2022 Material management 14 45 8 15 18 0 0 59 34 30
2022 Information management 39 17 21 18 4 2 0 57 22 35
2022 Information technology 26 41 14 8 9 1 0 68 17 55
2022 Data sciences 28 33 11 23 3 0 2 62 27 30
2022 Policy 34 37 10 12 4 3 0 73 17 90
2022 Project management 32 33 16 12 7 1 0 66 18 340
2022 Other services to the public 21 29 16 16 17 2 0 51 34 275
2022 None of the above 23 31 13 15 16 3 0 55 32 375
2020 Client contact centre 20 38 29 2 6 5 0 61 8 50
2020 Federal regulators 7 66 21 0 0 7 0 78 0 15
2020 Compliance, inspection and enforcement 17 25 14 34 10 0 0 42 44 90
2020 Communications or public affairs 36 38 14 8 2 2 0 75 10 250
2020 Security 39 28 12 21 0 0 0 68 21 10
2020 Science and technology 31 35 17 11 5 1 0 67 16 405
2020 Administration and operations 40 32 11 9 6 2 0 74 15 525
2020 Human resources 34 33 14 13 4 3 0 69 17 215
2020 Financial management 34 40 10 7 5 3 0 77 13 180
2020 Procurement 34 46 11 7 0 2 0 81 7 50
2020 Real property 35 37 18 4 5 2 0 74 8 115
2020 Material management 26 35 16 16 7 0 0 61 23 20
2020 Information management 34 30 13 17 3 3 0 66 21 30
2020 Information technology 37 37 9 5 5 7 0 79 11 60
2020 Data sciences 43 36 10 7 4 0 0 79 11 25
2020 Policy 36 30 17 5 8 5 0 69 14 110
2020 Project management 31 43 11 7 7 2 0 75 14 270
2020 Other services to the public 26 29 16 16 11 2 0 56 28 340
2020 None of the above 26 29 17 15 11 2 0 56 27 450
2019 Client contact centre 28 32 13 11 8 8 1 66 20 175
2019 Federal regulators 6 44 18 8 19 6 0 53 29 15
2019 Compliance, inspection and enforcement 17 28 18 20 16 1 0 45 37 90
2019 Communications or public affairs 37 34 11 10 4 4 0 73 15 360
2019 Security 17 23 26 34 0 0 0 40 34 15
2019 Science and technology 32 31 14 15 6 2 0 64 22 410
2019 Administration and operations 30 34 15 13 7 1 0 64 21 580
2019 Human resources 29 36 19 7 8 1 1 66 15 255
2019 Financial management 24 38 15 11 8 3 0 64 20 160
2019 Procurement 37 32 15 12 4 0 0 70 15 45
2019 Real property 21 41 19 10 6 3 0 63 17 125
2019 Material management 22 29 23 15 9 2 0 52 25 30
2019 Information management 36 24 7 16 14 0 3 62 31 35
2019 Information technology 27 37 10 11 13 2 0 65 24 50
2019 Data sciences 31 34 16 15 2 2 0 67 17 45
2019 Policy 25 35 11 19 8 1 0 61 28 80
2019 Project management 27 39 14 12 6 2 0 67 18 285
2019 Other services to the public 38 26 13 11 9 3 0 66 21 845
2019 None of the above 26 27 17 15 12 2 0 55 27 650

Question 35. Senior management in my department or agency makes effective and timely decisions.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 11 24 27 12 17 9 0 38 32 55
2024 Federal regulators 10 43 29 18 0 0 0 54 18 10
2024 Compliance, inspection and enforcement 7 26 15 19 27 7 0 35 49 75
2024 Communications or public affairs 18 27 21 17 15 2 0 46 33 225
2024 Security 43 25 14 7 4 7 0 73 12 20
2024 Science and technology 9 31 16 22 18 3 0 42 41 375
2024 Administration and operations 20 30 17 16 13 3 0 52 30 500
2024 Human resources 22 28 17 17 12 3 0 52 30 240
2024 Financial management 19 34 18 15 8 7 0 57 24 145
2024 Procurement 28 42 12 9 6 3 0 73 15 50
2024 Real property 18 21 17 23 18 2 0 40 42 130
2024 Material management 33 31 8 13 11 3 0 66 25 20
2024 Information management 13 19 25 9 18 15 0 39 31 35
2024 Information technology 6 19 15 19 34 6 1 26 58 50
2024 Data sciences 29 28 28 8 3 4 0 59 12 30
2024 Policy 9 30 17 26 11 5 1 42 40 95
2024 Project management 15 29 14 21 16 5 0 46 39 235
2024 Other services to the public 14 27 13 18 22 5 0 44 42 285
2024 None of the above 8 27 18 19 23 5 0 37 45 385
2022 Client contact centre 25 18 18 16 12 9 2 48 31 65
2022 Federal regulators 9 31 35 11 9 4 0 42 21 20
2022 Compliance, inspection and enforcement 3 27 25 20 25 1 0 30 45 85
2022 Communications or public affairs 22 35 19 18 5 3 0 58 23 240
2022 Security 13 14 37 7 19 10 0 30 29 15
2022 Science and technology 16 32 16 18 12 6 0 51 32 345
2022 Administration and operations 21 35 15 15 10 4 1 58 26 490
2022 Human resources 26 28 20 15 7 3 0 56 23 225
2022 Financial management 22 38 13 18 7 3 0 61 26 160
2022 Procurement 22 30 19 16 11 2 0 53 27 45
2022 Real property 21 33 16 16 10 5 0 56 27 130
2022 Material management 11 21 27 22 16 3 0 33 39 30
2022 Information management 29 22 22 14 6 6 0 55 21 35
2022 Information technology 18 36 17 9 11 8 0 59 22 55
2022 Data sciences 22 25 20 17 14 0 2 49 31 30
2022 Policy 22 30 23 17 5 3 0 54 22 90
2022 Project management 18 33 20 16 9 4 0 53 26 340
2022 Other services to the public 15 23 14 23 21 4 0 40 46 275
2022 None of the above 16 25 19 19 16 5 0 44 36 375
2020 Client contact centre 10 50 22 10 6 2 0 61 16 50
2020 Federal regulators 7 59 7 28 0 0 0 66 28 15
2020 Compliance, inspection and enforcement 12 15 20 33 20 0 0 28 53 90
2020 Communications or public affairs 20 39 17 14 6 3 0 61 21 255
2020 Security 21 18 9 18 12 22 0 50 38 10
2020 Science and technology 21 31 21 19 5 2 0 54 25 405
2020 Administration and operations 27 33 17 14 7 2 0 61 22 530
2020 Human resources 22 38 15 14 8 4 0 62 22 215
2020 Financial management 20 40 17 10 6 6 0 65 17 180
2020 Procurement 22 46 16 9 4 4 0 70 13 50
2020 Real property 19 45 21 6 6 4 0 67 12 115
2020 Material management 13 29 19 26 13 0 0 42 39 20
2020 Information management 27 39 12 6 6 10 0 74 13 30
2020 Information technology 26 39 13 8 4 11 0 72 13 60
2020 Data sciences 18 53 18 4 4 3 0 73 8 25
2020 Policy 21 31 18 16 9 6 0 55 26 110
2020 Project management 18 40 19 13 6 2 0 60 20 270
2020 Other services to the public 14 30 19 19 14 3 0 46 34 340
2020 None of the above 17 30 20 15 13 6 0 49 29 450
2019 Client contact centre 17 31 19 11 10 10 1 55 24 175
2019 Federal regulators 6 32 38 8 10 6 0 40 19 15
2019 Compliance, inspection and enforcement 12 22 19 18 27 2 0 34 47 90
2019 Communications or public affairs 26 27 15 17 8 6 1 57 27 360
2019 Security 17 23 26 23 4 7 0 43 29 15
2019 Science and technology 20 30 19 15 10 6 0 53 26 410
2019 Administration and operations 21 32 20 17 8 2 0 54 25 580
2019 Human resources 19 32 18 18 7 4 2 53 27 255
2019 Financial management 16 30 23 21 8 2 0 47 30 160
2019 Procurement 31 32 21 8 8 0 0 64 15 45
2019 Real property 17 30 29 15 10 0 0 47 25 125
2019 Material management 12 32 22 11 20 2 0 45 32 30
2019 Information management 38 13 13 19 11 2 3 55 32 35
2019 Information technology 15 40 11 22 8 4 0 57 31 50
2019 Data sciences 14 33 16 27 4 5 0 50 33 45
2019 Policy 14 31 20 23 8 4 0 47 32 80
2019 Project management 19 35 17 18 7 3 0 56 26 285
2019 Other services to the public 26 28 15 16 11 4 0 56 28 845
2019 None of the above 18 27 20 16 13 5 0 48 31 650

Question 36. Essential information flows effectively from senior management to staff.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 13 26 23 12 19 6 0 42 33 55
2024 Federal regulators 0 51 19 30 0 0 0 51 30 10
2024 Compliance, inspection and enforcement 6 39 13 19 23 1 0 45 42 75
2024 Communications or public affairs 15 31 13 27 14 0 0 46 41 225
2024 Security 49 31 6 10 4 0 0 80 14 20
2024 Science and technology 11 27 16 26 19 1 0 39 45 375
2024 Administration and operations 19 29 17 16 17 2 0 49 34 500
2024 Human resources 20 30 17 18 13 1 0 50 32 240
2024 Financial management 15 36 19 16 8 5 0 55 25 145
2024 Procurement 20 46 14 9 12 0 0 65 21 50
2024 Real property 13 26 21 21 17 2 0 39 39 130
2024 Material management 35 15 24 11 12 3 0 51 24 20
2024 Information management 10 26 28 19 18 0 0 36 36 35
2024 Information technology 10 31 9 11 38 0 1 41 49 50
2024 Data sciences 25 50 11 8 3 2 0 77 12 30
2024 Policy 6 34 12 34 11 1 1 41 46 95
2024 Project management 9 32 14 26 16 4 0 42 44 235
2024 Other services to the public 13 27 13 21 24 2 0 41 46 285
2024 None of the above 9 24 19 21 24 2 0 34 46 385
2022 Client contact centre 23 22 17 24 11 3 0 47 36 65
2022 Federal regulators 9 51 31 5 4 0 0 60 9 20
2022 Compliance, inspection and enforcement 5 25 19 15 30 5 0 32 48 85
2022 Communications or public affairs 25 37 10 18 10 1 0 62 28 240
2022 Security 19 22 21 14 13 10 0 46 31 15
2022 Science and technology 18 29 17 24 10 2 0 48 35 345
2022 Administration and operations 19 36 15 18 10 2 0 57 28 495
2022 Human resources 24 31 18 18 7 2 0 56 26 225
2022 Financial management 26 29 18 17 9 1 0 56 26 160
2022 Procurement 15 39 18 14 12 2 0 55 27 45
2022 Real property 24 29 22 13 9 2 0 55 23 130
2022 Material management 16 19 11 33 17 4 0 37 52 30
2022 Information management 23 26 19 18 10 5 0 51 29 35
2022 Information technology 18 25 31 11 13 2 0 44 25 55
2022 Data sciences 19 42 15 14 9 0 2 62 23 30
2022 Policy 21 33 19 19 7 3 0 55 26 90
2022 Project management 15 37 15 19 12 1 0 53 32 340
2022 Other services to the public 14 26 18 21 21 2 0 40 42 275
2022 None of the above 14 28 17 21 18 3 0 43 40 375
2020 Client contact centre 14 49 16 13 8 0 0 63 22 50
2020 Federal regulators 21 29 23 20 7 0 0 50 27 15
2020 Compliance, inspection and enforcement 13 18 12 27 24 5 0 33 54 90
2020 Communications or public affairs 20 42 13 16 8 1 0 62 24 255
2020 Security 30 31 9 18 12 0 0 61 30 10
2020 Science and technology 16 36 18 21 7 2 0 53 28 405
2020 Administration and operations 23 35 17 15 9 1 0 59 24 530
2020 Human resources 21 39 13 17 8 2 0 61 25 215
2020 Financial management 23 42 13 16 2 3 0 67 19 180
2020 Procurement 26 42 15 9 6 2 0 70 15 50
2020 Real property 22 44 19 6 6 2 0 68 12 115
2020 Material management 19 25 20 19 16 0 0 44 35 20
2020 Information management 33 31 12 17 3 3 0 66 21 30
2020 Information technology 29 33 15 11 5 7 0 66 18 60
2020 Data sciences 22 50 17 4 7 0 0 72 11 25
2020 Policy 23 38 16 12 9 2 0 62 21 115
2020 Project management 19 37 16 19 8 1 0 57 27 270
2020 Other services to the public 12 33 18 17 17 2 0 46 35 340
2020 None of the above 16 32 15 20 14 2 0 49 35 450
2019 Client contact centre 19 34 16 16 9 6 0 56 26 175
2019 Federal regulators 6 32 38 0 24 0 0 38 24 15
2019 Compliance, inspection and enforcement 12 23 17 23 23 2 0 36 47 90
2019 Communications or public affairs 23 30 16 16 10 4 0 55 28 360
2019 Security 17 42 26 12 4 0 0 59 15 15
2019 Science and technology 18 33 14 22 10 3 0 52 33 410
2019 Administration and operations 16 34 16 20 12 1 0 50 33 580
2019 Human resources 23 28 14 23 10 2 0 52 34 250
2019 Financial management 15 31 21 17 15 2 0 47 32 165
2019 Procurement 20 29 14 20 16 0 0 50 36 45
2019 Real property 14 37 24 17 9 0 0 50 26 125
2019 Material management 9 42 13 18 17 0 0 51 35 30
2019 Information management 23 18 21 19 13 2 3 43 35 35
2019 Information technology 21 29 10 22 17 2 0 51 40 50
2019 Data sciences 16 42 14 16 5 7 0 63 23 45
2019 Policy 11 36 22 18 9 2 1 49 28 80
2019 Project management 14 36 20 18 10 2 0 51 28 285
2019 Other services to the public 23 30 14 16 13 3 0 54 31 845
2019 None of the above 17 28 18 18 16 3 0 47 35 650

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 54 17 14 4 3 4 4 77 7 55
2024 Federal regulators 66 9 16 0 0 0 10 82 0 10
2024 Compliance, inspection and enforcement 35 28 7 8 11 7 4 71 21 75
2024 Communications or public affairs 36 22 17 7 6 8 4 65 15 225
2024 Security 67 14 7 8 0 3 0 84 8 20
2024 Science and technology 21 15 13 12 7 21 12 54 27 380
2024 Administration and operations 35 18 14 9 6 12 6 64 19 500
2024 Human resources 44 21 12 9 3 6 4 72 14 240
2024 Financial management 41 22 14 6 4 8 5 72 11 145
2024 Procurement 24 31 13 8 4 9 11 69 14 50
2024 Real property 25 28 21 6 4 11 5 63 12 130
2024 Material management 36 3 2 3 20 16 21 61 36 20
2024 Information management 56 22 10 3 7 0 3 80 10 35
2024 Information technology 55 16 15 3 7 0 4 73 11 50
2024 Data sciences 42 8 13 14 4 17 2 61 22 30
2024 Policy 39 23 18 6 6 6 1 67 13 95
2024 Project management 38 24 12 6 7 11 3 71 14 235
2024 Other services to the public 18 14 13 7 14 21 14 49 31 285
2024 None of the above 31 16 10 7 7 20 9 67 20 385
2022 Client contact centre 43 15 15 13 1 9 3 67 16 65
2022 Federal regulators 18 37 14 6 5 20 0 68 14 20
2022 Compliance, inspection and enforcement 42 17 7 5 4 19 6 78 12 85
2022 Communications or public affairs 35 21 15 9 7 7 6 65 18 240
2022 Security 26 31 20 16 0 7 0 61 17 15
2022 Science and technology 26 20 9 7 8 21 9 65 21 345
2022 Administration and operations 32 18 14 6 6 17 7 65 16 495
2022 Human resources 51 19 12 8 4 5 2 75 12 225
2022 Financial management 46 16 13 8 4 8 4 71 14 160
2022 Procurement 23 7 20 15 15 10 10 38 37 45
2022 Real property 30 26 15 9 6 11 3 65 17 130
2022 Material management 17 23 18 6 19 11 6 48 30 30
2022 Information management 40 19 17 9 0 10 4 69 11 35
2022 Information technology 48 23 12 4 3 8 2 79 8 55
2022 Data sciences 30 17 21 11 3 10 8 58 17 30
2022 Policy 42 25 17 6 1 6 3 74 8 90
2022 Project management 29 25 16 9 4 10 6 64 16 340
2022 Other services to the public 21 13 12 11 14 21 9 47 36 275
2022 None of the above 29 13 9 7 10 20 12 61 25 375
2020 Client contact centre 38 22 19 2 11 5 4 66 13 50
2020 Federal regulators 27 39 0 7 7 14 7 83 17 15
2020 Compliance, inspection and enforcement 43 16 13 5 2 14 7 75 9 90
2020 Communications or public affairs 39 17 17 10 6 7 4 63 17 255
2020 Security 42 49 9 0 0 0 0 91 0 10
2020 Science and technology 30 18 13 9 9 15 7 61 22 405
2020 Administration and operations 34 18 13 9 7 12 6 64 20 525
2020 Human resources 48 18 14 8 0 6 5 75 10 215
2020 Financial management 43 20 7 9 4 10 7 76 15 180
2020 Procurement 51 13 5 4 10 11 6 77 16 50
2020 Real property 38 25 9 4 6 15 4 78 11 115
2020 Material management 15 6 16 19 13 24 7 30 47 20
2020 Information management 47 21 9 13 0 10 0 76 15 30
2020 Information technology 37 30 18 5 2 8 0 73 8 60
2020 Data sciences 21 25 14 0 13 10 17 63 18 25
2020 Policy 50 30 10 3 2 4 1 84 5 115
2020 Project management 35 24 17 7 4 10 4 68 12 270
2020 Other services to the public 24 15 14 10 11 17 10 53 28 340
2020 None of the above 26 17 12 11 11 16 7 57 28 450
2019 Client contact centre 41 17 11 6 6 16 3 72 15 175
2019 Federal regulators 22 14 0 28 12 17 6 48 52 15
2019 Compliance, inspection and enforcement 38 20 12 9 1 21 0 73 13 90
2019 Communications or public affairs 35 16 18 12 7 10 3 58 21 360
2019 Security 42 35 8 7 0 7 0 83 8 15
2019 Science and technology 22 16 16 11 9 20 6 51 27 410
2019 Administration and operations 28 18 16 11 10 12 5 56 25 580
2019 Human resources 53 18 12 7 1 6 3 78 9 250
2019 Financial management 36 19 11 8 8 15 3 68 19 165
2019 Procurement 54 15 8 0 8 11 4 81 10 45
2019 Real property 28 24 18 13 3 6 8 61 18 130
2019 Material management 21 32 17 13 9 9 0 57 24 30
2019 Information management 56 22 12 0 2 5 3 84 3 35
2019 Information technology 32 30 20 5 4 3 6 68 10 50
2019 Data sciences 34 18 5 16 11 10 7 62 32 45
2019 Policy 41 32 18 3 4 4 0 75 7 80
2019 Project management 31 21 15 10 8 12 3 61 22 285
2019 Other services to the public 31 14 10 14 12 15 4 55 32 845
2019 None of the above 28 15 14 9 9 19 6 58 24 655
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My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 35 30 7 6 0 0 58 13 55
2024 Federal regulators 27 62 10 0 0 0 0 90 0 10
2024 Compliance, inspection and enforcement 17 47 21 9 4 1 0 65 14 75
2024 Communications or public affairs 27 48 13 10 2 1 0 75 12 225
2024 Security 29 58 6 7 0 0 0 87 7 20
2024 Science and technology 25 43 15 13 4 0 0 68 16 375
2024 Administration and operations 31 40 13 9 5 1 0 72 15 500
2024 Human resources 35 42 10 9 3 1 0 78 12 240
2024 Financial management 29 46 16 5 3 0 0 75 8 145
2024 Procurement 39 35 17 6 3 0 0 74 9 50
2024 Real property 23 43 14 12 6 2 0 67 18 130
2024 Material management 20 53 13 7 6 0 0 73 14 20
2024 Information management 33 38 16 7 5 0 0 72 12 35
2024 Information technology 18 38 14 10 19 1 0 56 29 50
2024 Data sciences 49 30 8 13 0 0 0 79 13 30
2024 Policy 19 54 12 12 3 0 0 73 15 95
2024 Project management 23 45 15 9 7 1 0 68 17 235
2024 Other services to the public 18 42 18 14 8 1 0 60 22 285
2024 None of the above 16 41 16 15 11 1 0 57 26 385
2022 Client contact centre 18 56 8 13 3 2 0 76 16 65
2022 Federal regulators 38 39 14 9 0 0 0 77 9 20
2022 Compliance, inspection and enforcement 10 41 21 17 10 1 0 52 28 85
2022 Communications or public affairs 36 47 10 4 3 0 0 83 8 240
2022 Security 21 56 23 0 0 0 0 77 0 15
2022 Science and technology 25 52 11 8 3 1 0 77 12 345
2022 Administration and operations 34 41 9 10 4 1 1 76 14 495
2022 Human resources 37 42 12 6 2 1 0 80 8 225
2022 Financial management 31 44 15 7 2 1 0 77 8 160
2022 Procurement 22 51 16 5 6 0 0 72 12 45
2022 Real property 33 37 16 7 7 0 0 70 14 130
2022 Material management 16 23 29 24 9 0 0 39 33 30
2022 Information management 29 43 6 15 2 5 0 75 19 35
2022 Information technology 22 45 17 8 7 0 0 67 16 55
2022 Data sciences 27 49 14 7 3 0 0 77 9 30
2022 Policy 41 44 13 2 0 0 0 85 2 90
2022 Project management 27 48 13 8 3 1 0 76 11 340
2022 Other services to the public 21 38 18 16 7 1 0 60 23 275
2022 None of the above 22 40 16 11 9 1 0 63 20 375
2020 Client contact centre 20 54 20 6 0 0 0 74 6 50
2020 Federal regulators 16 57 20 0 7 0 0 73 7 15
2020 Compliance, inspection and enforcement 22 29 24 18 7 1 0 51 25 90
2020 Communications or public affairs 31 48 11 8 3 0 0 79 11 255
2020 Security 41 39 21 0 0 0 0 79 0 10
2020 Science and technology 32 43 15 7 1 0 0 76 8 405
2020 Administration and operations 33 42 14 8 2 1 0 75 10 525
2020 Human resources 35 46 9 8 2 0 0 81 10 215
2020 Financial management 36 44 12 6 1 1 0 81 6 175
2020 Procurement 31 57 10 2 0 0 0 88 2 50
2020 Real property 31 44 15 7 1 1 0 76 8 115
2020 Material management 18 48 27 0 3 4 0 69 3 20
2020 Information management 35 56 3 6 0 0 0 91 6 30
2020 Information technology 30 36 23 8 2 2 0 67 10 60
2020 Data sciences 28 40 21 7 4 0 0 68 11 25
2020 Policy 47 35 7 10 0 1 0 83 11 115
2020 Project management 27 50 13 5 4 0 0 78 9 270
2020 Other services to the public 22 39 18 14 6 1 0 62 20 340
2020 None of the above 21 39 22 11 5 2 0 61 17 450
2019 Client contact centre 30 39 17 7 3 3 0 72 11 175
2019 Federal regulators 13 50 26 0 11 0 0 63 11 15
2019 Compliance, inspection and enforcement 27 34 16 17 6 1 0 62 22 90
2019 Communications or public affairs 36 44 10 7 2 0 0 81 9 360
2019 Security 28 64 7 0 0 0 0 93 0 15
2019 Science and technology 29 48 14 7 2 0 0 77 9 410
2019 Administration and operations 28 44 18 7 3 0 0 72 10 575
2019 Human resources 31 44 12 9 2 0 1 76 11 250
2019 Financial management 30 44 17 6 3 1 0 75 9 160
2019 Procurement 37 43 10 10 0 0 0 80 10 45
2019 Real property 29 39 20 8 5 0 0 67 13 130
2019 Material management 19 53 15 13 0 0 0 72 13 30
2019 Information management 39 36 14 8 2 0 0 75 11 35
2019 Information technology 35 34 14 10 5 2 0 70 15 50
2019 Data sciences 23 52 9 12 2 2 0 76 14 45
2019 Policy 26 38 16 18 1 0 0 65 19 80
2019 Project management 28 45 14 9 4 0 0 73 13 285
2019 Other services to the public 34 39 13 8 4 1 0 74 12 845
2019 None of the above 26 37 21 10 5 1 0 64 15 650

Question 39. I feel that change is managed well in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 19 30 26 10 2 0 32 37 55
2024 Federal regulators 8 54 10 19 9 0 0 62 28 10
2024 Compliance, inspection and enforcement 15 24 28 15 14 3 0 41 30 75
2024 Communications or public affairs 11 27 21 27 12 1 0 39 39 225
2024 Security 46 30 21 3 0 0 0 76 3 20
2024 Science and technology 8 31 19 25 14 3 0 39 41 375
2024 Administration and operations 13 30 19 23 12 3 0 44 37 500
2024 Human resources 21 26 19 22 11 2 0 48 33 240
2024 Financial management 14 36 21 20 8 1 0 51 28 145
2024 Procurement 11 59 5 17 8 0 0 70 25 50
2024 Real property 6 27 19 29 18 1 0 33 47 130
2024 Material management 25 16 45 2 9 3 0 42 11 20
2024 Information management 9 24 39 11 15 2 0 34 27 35
2024 Information technology 9 21 19 17 31 4 0 31 49 50
2024 Data sciences 21 52 11 16 0 0 0 73 16 30
2024 Policy 6 28 20 27 20 0 0 33 47 95
2024 Project management 6 28 23 27 15 1 0 34 43 235
2024 Other services to the public 10 33 19 24 13 1 0 43 37 285
2024 None of the above 6 29 20 25 16 5 0 36 43 385
2022 Client contact centre 12 36 20 23 4 5 0 51 28 65
2022 Federal regulators 6 33 37 11 14 0 0 38 25 20
2022 Compliance, inspection and enforcement 2 28 24 24 20 2 0 31 45 85
2022 Communications or public affairs 16 40 19 16 7 2 0 57 23 240
2022 Security 13 37 37 13 0 0 0 50 13 15
2022 Science and technology 9 35 24 21 9 3 0 44 31 345
2022 Administration and operations 13 38 18 19 8 2 1 53 28 495
2022 Human resources 20 35 20 18 6 2 0 55 25 225
2022 Financial management 19 35 21 13 11 2 0 55 24 160
2022 Procurement 4 47 16 26 6 2 0 51 33 45
2022 Real property 13 26 29 18 13 1 0 39 32 130
2022 Material management 2 31 16 46 5 0 0 33 51 30
2022 Information management 12 28 17 39 2 3 0 41 42 35
2022 Information technology 21 27 28 12 12 0 0 49 24 55
2022 Data sciences 15 38 27 18 3 0 0 53 21 30
2022 Policy 10 38 17 27 5 4 0 50 33 90
2022 Project management 10 36 22 22 6 3 0 48 29 340
2022 Other services to the public 9 27 23 27 14 1 0 36 41 275
2022 None of the above 10 30 23 19 15 3 0 41 35 375
2020 Client contact centre 8 53 17 19 0 2 0 63 20 50
2020 Federal regulators 7 38 14 28 7 7 0 48 37 15
2020 Compliance, inspection and enforcement 9 26 18 32 12 1 1 36 46 90
2020 Communications or public affairs 16 44 18 18 4 1 0 60 22 255
2020 Science and technology 14 38 25 17 3 3 0 54 20 400
2020 Administration and operations 20 41 19 14 4 1 0 62 19 525
2020 Human resources 23 36 15 16 6 2 1 62 23 210
2020 Financial management 20 44 13 16 4 3 1 66 21 175
2020 Procurement 27 46 17 6 4 0 0 73 10 50
2020 Real property 20 44 19 11 3 2 0 66 15 115
2020 Material management 6 46 12 29 0 7 0 56 31 20
2020 Information management 9 44 18 26 0 3 0 54 27 30
2020 Information technology 17 38 17 17 6 4 0 57 25 60
2020 Data sciences 23 33 26 4 11 4 0 58 15 25
2020 Policy 17 34 18 18 10 4 0 53 29 110
2020 Project management 13 39 24 16 5 3 0 54 22 270
2020 Other services to the public 10 33 22 23 10 1 0 44 33 340
2020 None of the above 12 32 26 21 7 2 0 45 28 445
2019 Client contact centre 15 35 18 15 5 11 0 57 22 175
2019 Federal regulators 0 18 35 23 18 6 0 19 44 15
2019 Compliance, inspection and enforcement 11 35 12 31 11 0 0 46 42 90
2019 Communications or public affairs 22 33 19 18 5 3 0 57 24 360
2019 Security 12 51 14 23 0 0 0 63 23 15
2019 Science and technology 15 36 21 18 7 4 0 53 26 405
2019 Administration and operations 13 35 24 20 6 1 0 49 27 575
2019 Human resources 17 31 17 25 7 1 1 50 33 250
2019 Financial management 14 31 27 14 13 1 0 45 27 160
2019 Procurement 11 49 19 15 6 0 0 60 21 45
2019 Real property 10 31 36 17 5 0 0 41 22 130
2019 Material management 17 28 29 19 4 2 0 46 24 30
2019 Information management 23 23 27 19 8 0 0 47 27 35
2019 Information technology 15 30 23 23 8 0 0 46 32 50
2019 Data sciences 7 48 15 18 4 8 0 60 24 45
2019 Policy 7 30 23 28 10 1 1 39 38 80
2019 Project management 13 35 23 22 6 1 0 48 29 285
2019 Other services to the public 23 32 17 16 8 3 0 57 25 850
2019 None of the above 16 29 24 19 8 4 0 47 28 655

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 36 14 12 2 4 0 71 14 55
2024 Federal regulators 55 35 10 0 0 0 0 90 0 10
2024 Compliance, inspection and enforcement 16 40 23 12 7 1 0 57 20 75
2024 Communications or public affairs 32 41 13 8 3 2 0 75 11 225
2024 Security 38 38 0 10 0 0 14 88 12 20
2024 Science and technology 19 46 14 14 7 1 0 65 21 380
2024 Administration and operations 34 38 11 9 6 2 0 74 15 500
2024 Human resources 44 35 6 10 4 1 0 80 14 240
2024 Financial management 32 42 7 6 7 5 0 78 14 145
2024 Procurement 38 32 8 15 3 0 4 73 18 50
2024 Real property 31 38 12 9 7 1 1 71 17 130
2024 Material management 35 25 7 17 12 4 0 63 30 20
2024 Information management 30 36 17 7 6 0 3 68 14 35
2024 Information technology 21 39 18 8 12 1 0 61 21 50
2024 Data sciences 31 58 0 4 5 2 0 90 10 30
2024 Policy 37 40 8 7 6 1 0 78 14 95
2024 Project management 29 41 10 8 9 3 0 72 17 235
2024 Other services to the public 28 33 11 13 11 4 1 64 25 285
2024 None of the above 24 29 18 14 12 3 1 55 27 385
2022 Client contact centre 20 37 16 12 9 7 0 61 22 65
2022 Federal regulators 26 55 11 0 9 0 0 80 9 20
2022 Compliance, inspection and enforcement 21 29 18 20 11 1 0 51 31 85
2022 Communications or public affairs 31 37 12 15 3 1 1 70 18 240
2022 Security 19 45 0 23 0 0 13 74 26 15
2022 Science and technology 25 40 12 16 5 2 0 66 22 345
2022 Administration and operations 33 40 10 10 4 2 0 75 15 490
2022 Human resources 43 37 10 6 1 3 0 83 8 225
2022 Financial management 32 35 18 7 4 4 1 70 12 160
2022 Procurement 28 43 17 9 0 4 0 73 9 45
2022 Real property 31 38 10 13 5 3 1 71 18 130
2022 Material management 23 31 9 31 6 0 0 54 37 30
2022 Information management 30 33 7 13 13 4 0 66 27 35
2022 Information technology 23 40 14 10 8 3 2 66 19 55
2022 Data sciences 28 38 17 11 6 0 0 66 17 30
2022 Policy 35 36 12 10 5 2 1 73 15 90
2022 Project management 23 43 13 14 3 3 0 68 18 340
2022 Other services to the public 25 39 12 12 8 3 2 67 21 275
2022 None of the above 28 33 13 10 13 2 0 62 24 375
2020 Client contact centre 16 57 16 6 4 0 0 73 10 50
2020 Federal regulators 21 36 16 14 14 0 0 57 27 15
2020 Compliance, inspection and enforcement 26 34 9 20 10 1 0 60 31 90
2020 Communications or public affairs 37 38 10 10 3 0 0 76 13 255
2020 Security 39 49 0 0 12 0 0 88 12 10
2020 Science and technology 31 41 12 12 3 2 0 73 16 405
2020 Administration and operations 43 36 8 7 4 2 1 81 11 525
2020 Human resources 50 36 5 3 3 2 0 88 6 215
2020 Financial management 36 37 8 8 4 4 2 78 13 175
2020 Procurement 40 44 7 4 4 2 0 86 8 50
2020 Real property 31 42 14 5 4 2 2 76 10 115
2020 Material management 37 13 10 30 7 4 0 52 38 20
2020 Information management 35 44 10 9 0 0 3 81 9 30
2020 Information technology 27 28 26 12 4 3 0 57 16 60
2020 Data sciences 36 39 11 10 3 0 0 75 14 25
2020 Policy 37 34 17 6 2 3 1 74 8 110
2020 Project management 37 35 13 10 4 1 0 73 14 270
2020 Other services to the public 29 34 14 14 5 4 0 66 20 340
2020 None of the above 28 37 16 11 4 3 0 67 16 450
2019 Client contact centre 30 33 13 14 3 5 2 68 18 175
2019 Federal regulators 17 35 35 13 0 0 0 52 13 15
2019 Compliance, inspection and enforcement 25 36 9 14 12 3 2 63 28 90
2019 Communications or public affairs 38 37 11 10 2 2 1 77 12 360
2019 Security 25 60 7 7 0 0 0 86 7 15
2019 Science and technology 27 42 16 9 4 2 0 70 13 405
2019 Administration and operations 36 32 16 9 4 1 1 70 14 580
2019 Human resources 47 34 6 6 4 4 0 84 10 250
2019 Financial management 31 39 9 11 6 2 2 72 18 165
2019 Procurement 42 37 5 4 10 2 0 80 14 45
2019 Real property 31 37 20 7 5 0 0 68 12 130
2019 Material management 31 28 18 20 4 0 0 58 24 30
2019 Information management 41 32 11 8 5 0 3 75 13 35
2019 Information technology 29 40 13 9 5 2 2 72 14 50
2019 Data sciences 30 37 16 10 2 5 0 70 13 45
2019 Policy 25 48 10 9 5 2 0 75 15 80
2019 Project management 37 35 14 10 4 0 0 72 14 285
2019 Other services to the public 38 32 10 9 7 2 1 72 17 845
2019 None of the above 29 32 15 13 8 2 1 63 21 650

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 39 24 10 2 3 0 63 12 55
2024 Federal regulators 30 60 10 0 0 0 0 90 0 10
2024 Compliance, inspection and enforcement 21 41 25 3 10 0 0 62 13 75
2024 Communications or public affairs 31 41 19 7 1 1 0 73 8 225
2024 Security 66 18 6 7 0 4 0 87 7 20
2024 Science and technology 26 47 13 8 5 0 0 74 13 375
2024 Administration and operations 34 36 12 11 5 1 0 71 16 500
2024 Human resources 40 35 12 7 5 2 0 76 12 240
2024 Financial management 40 42 10 5 2 2 0 83 7 145
2024 Procurement 32 40 21 2 5 0 0 72 7 50
2024 Real property 31 39 15 9 4 2 0 71 13 130
2024 Material management 43 22 19 9 8 0 0 65 17 20
2024 Information management 21 53 11 10 0 2 3 78 10 35
2024 Information technology 28 38 17 7 9 0 0 66 16 50
2024 Data sciences 30 52 7 6 3 2 0 84 9 30
2024 Policy 27 39 17 12 2 2 0 68 14 95
2024 Project management 29 44 15 8 4 0 0 72 12 235
2024 Other services to the public 24 38 17 10 9 1 0 64 19 285
2024 None of the above 22 36 23 9 8 3 0 59 17 385
2022 Client contact centre 21 44 16 5 9 4 0 68 15 60
2022 Federal regulators 24 56 15 0 0 5 0 85 0 20
2022 Compliance, inspection and enforcement 18 43 13 17 6 1 1 63 24 85
2022 Communications or public affairs 40 40 13 4 2 1 0 81 6 240
2022 Security 38 19 35 8 0 0 0 57 8 15
2022 Science and technology 30 42 17 10 1 0 0 72 11 345
2022 Administration and operations 36 35 15 9 4 2 0 72 13 495
2022 Human resources 32 40 14 10 3 1 0 72 13 225
2022 Financial management 35 38 19 3 3 2 0 73 7 160
2022 Procurement 25 37 30 8 0 0 0 62 8 45
2022 Real property 31 38 20 7 3 1 0 70 10 130
2022 Material management 27 24 19 21 9 0 0 51 30 30
2022 Information management 37 38 10 6 5 4 0 79 11 35
2022 Information technology 35 33 19 2 11 0 0 68 13 55
2022 Data sciences 36 41 14 9 0 0 0 77 9 30
2022 Policy 33 43 15 6 2 2 0 77 8 90
2022 Project management 32 45 14 7 2 1 0 78 9 340
2022 Other services to the public 24 34 23 13 4 2 0 60 17 275
2022 None of the above 26 36 18 7 10 2 0 63 18 375
2020 Client contact centre 19 50 20 9 0 2 0 70 9 50
2020 Federal regulators 20 46 28 7 0 0 0 66 7 15
2020 Compliance, inspection and enforcement 29 31 18 17 4 1 0 61 21 90
2020 Communications or public affairs 35 42 17 3 3 0 0 78 5 255
2020 Security 48 40 0 0 12 0 0 88 12 10
2020 Science and technology 36 39 15 7 2 1 0 76 9 405
2020 Administration and operations 39 36 15 5 3 1 0 77 8 530
2020 Human resources 38 41 11 7 1 0 0 80 9 215
2020 Financial management 34 38 19 5 2 2 0 73 8 175
2020 Procurement 39 44 11 4 2 0 0 83 6 50
2020 Real property 35 41 16 5 3 1 0 76 8 115
2020 Material management 38 26 20 10 7 0 0 64 16 20
2020 Information management 36 46 9 9 0 0 0 82 9 30
2020 Information technology 33 37 19 5 2 4 0 73 7 60
2020 Data sciences 34 45 10 7 4 0 0 79 11 25
2020 Policy 37 34 17 6 1 4 0 75 7 115
2020 Project management 35 40 14 6 4 0 0 75 11 270
2020 Other services to the public 30 33 20 8 7 2 0 64 16 340
2020 None of the above 25 36 25 8 4 1 0 62 12 445
2019 Client contact centre 31 32 21 5 4 7 0 67 10 170
2019 Federal regulators 11 47 36 0 5 0 0 59 5 15
2019 Compliance, inspection and enforcement 20 39 20 11 7 3 0 61 19 90
2019 Communications or public affairs 40 38 13 7 1 1 0 79 8 360
2019 Security 28 65 0 7 0 0 0 93 7 15
2019 Science and technology 30 43 16 7 3 1 0 74 10 410
2019 Administration and operations 28 37 21 9 3 1 0 66 13 580
2019 Human resources 33 44 12 7 2 2 0 79 9 250
2019 Financial management 25 38 20 6 8 3 0 64 15 165
2019 Procurement 36 43 11 6 2 2 0 80 8 45
2019 Real property 25 45 19 6 4 1 0 71 10 130
2019 Material management 29 27 29 11 4 0 0 56 15 30
2019 Information management 41 22 30 5 2 0 0 63 8 35
2019 Information technology 33 29 20 6 12 0 0 63 18 50
2019 Data sciences 37 42 11 8 0 2 0 81 8 45
2019 Policy 25 39 22 6 6 1 1 65 13 80
2019 Project management 34 45 12 6 3 1 0 79 9 285
2019 Other services to the public 37 33 16 8 5 1 0 71 14 845
2019 None of the above 28 35 19 11 6 2 0 64 17 645

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 39 20 7 9 9 2 59 19 55
2024 Federal regulators 30 17 26 19 0 8 0 50 21 10
2024 Compliance, inspection and enforcement 10 26 18 19 22 4 1 38 43 75
2024 Communications or public affairs 21 26 19 14 11 8 1 51 28 225
2024 Security 56 12 10 15 4 3 0 70 19 20
2024 Science and technology 21 29 14 15 14 6 0 53 32 380
2024 Administration and operations 23 27 13 15 13 8 2 55 31 500
2024 Human resources 27 26 16 10 9 8 3 60 22 240
2024 Financial management 19 31 14 9 10 11 7 59 24 145
2024 Procurement 25 22 22 14 7 7 4 52 23 50
2024 Real property 18 24 16 14 17 7 4 47 35 130
2024 Material management 35 18 31 14 2 0 0 53 16 20
2024 Information management 15 26 16 5 20 13 6 50 31 35
2024 Information technology 19 22 16 12 25 5 0 44 39 50
2024 Data sciences 23 46 9 14 3 2 2 73 18 30
2024 Policy 17 25 13 19 13 10 3 48 37 95
2024 Project management 18 22 17 15 13 13 2 47 33 235
2024 Other services to the public 24 23 11 20 17 5 1 49 39 285
2024 None of the above 15 24 18 15 20 6 2 42 38 385
2022 Client contact centre 18 36 13 9 15 7 2 59 27 65
2022 Federal regulators 20 26 26 19 5 4 0 48 25 20
2022 Compliance, inspection and enforcement 10 30 21 12 23 5 0 42 37 85
2022 Communications or public affairs 26 27 11 17 10 8 1 58 30 235
2022 Security 13 31 15 14 13 14 0 51 31 15
2022 Science and technology 20 25 16 19 13 6 1 49 34 345
2022 Administration and operations 21 28 16 13 12 7 3 55 27 495
2022 Human resources 31 25 16 12 8 5 4 62 21 225
2022 Financial management 27 22 24 10 4 8 5 56 16 160
2022 Procurement 18 25 28 3 16 4 6 47 22 45
2022 Real property 25 27 16 11 9 10 3 60 22 130
2022 Material management 10 29 33 16 11 0 0 40 27 30
2022 Information management 17 34 21 14 7 7 0 55 22 35
2022 Information technology 16 33 20 9 11 10 1 55 22 55
2022 Data sciences 26 25 29 10 5 5 0 54 16 30
2022 Policy 17 25 21 14 8 15 0 50 26 90
2022 Project management 18 28 19 11 12 12 1 52 26 340
2022 Other services to the public 17 21 17 24 15 6 0 41 41 275
2022 None of the above 20 22 15 13 21 7 2 47 37 375
2020 Client contact centre 17 38 19 13 8 4 0 57 23 50
2020 Federal regulators 14 38 21 7 21 0 0 52 28 15
2020 Compliance, inspection and enforcement 20 18 10 27 20 5 1 40 49 90
2020 Communications or public affairs 22 28 20 12 10 8 0 54 24 255
2020 Security 39 10 0 0 21 30 0 71 29 10
2020 Science and technology 21 28 18 14 11 8 1 53 27 405
2020 Administration and operations 27 28 17 10 11 6 2 60 22 525
2020 Human resources 37 24 14 10 5 7 2 68 17 215
2020 Financial management 22 26 19 8 9 11 3 57 20 175
2020 Procurement 18 32 19 6 9 14 2 59 18 50
2020 Real property 28 30 18 15 4 5 1 61 20 115
2020 Material management 18 42 17 3 13 7 0 64 18 20
2020 Information management 29 24 18 10 12 9 0 57 23 30
2020 Information technology 24 23 19 9 8 17 0 56 20 60
2020 Data sciences 26 28 18 18 3 7 0 58 23 25
2020 Policy 21 22 16 18 6 15 3 52 29 115
2020 Project management 22 30 17 9 12 8 1 57 24 270
2020 Other services to the public 19 30 14 17 14 6 0 52 33 340
2020 None of the above 20 25 18 18 13 5 1 48 33 450
2019 Client contact centre 20 24 22 12 6 11 5 53 21 170
2019 Federal regulators 6 35 37 12 5 6 0 43 18 15
2019 Compliance, inspection and enforcement 12 25 19 13 25 7 0 39 41 90
2019 Communications or public affairs 26 30 17 13 8 5 1 60 23 360
2019 Security 17 48 16 14 0 5 0 68 15 15
2019 Science and technology 22 27 15 19 9 7 0 54 30 410
2019 Administration and operations 21 25 19 16 13 4 2 49 31 580
2019 Human resources 29 29 17 7 8 7 3 64 17 250
2019 Financial management 19 29 13 17 12 7 3 54 32 165
2019 Procurement 11 35 16 15 15 6 2 50 33 45
2019 Real property 16 26 20 17 10 10 1 48 30 130
2019 Material management 11 34 13 30 9 2 0 46 40 30
2019 Information management 24 19 9 24 13 12 0 48 41 35
2019 Information technology 15 36 22 10 9 6 0 55 21 50
2019 Data sciences 23 25 16 15 10 11 0 54 28 45
2019 Policy 18 21 16 18 15 6 5 44 37 80
2019 Project management 20 32 20 13 7 7 1 57 22 285
2019 Other services to the public 29 24 15 14 12 6 1 56 28 845
2019 None of the above 20 26 17 14 17 5 2 49 33 650

Question 43. My department or agency does a good job of supporting employee career development.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 45 21 14 5 2 0 59 19 55
2024 Federal regulators 10 27 17 46 0 0 0 37 46 10
2024 Compliance, inspection and enforcement 13 36 23 15 14 0 0 49 29 75
2024 Communications or public affairs 24 37 15 15 8 1 0 61 23 225
2024 Security 49 31 10 6 4 0 0 80 10 20
2024 Science and technology 18 40 16 16 9 1 0 58 25 380
2024 Administration and operations 25 31 15 14 12 2 0 58 27 500
2024 Human resources 23 36 17 11 8 3 1 62 20 240
2024 Financial management 28 35 19 9 8 1 0 64 17 145
2024 Procurement 36 39 10 8 6 0 0 75 15 50
2024 Real property 22 37 16 14 10 1 0 59 25 130
2024 Material management 43 23 15 14 5 0 0 66 20 20
2024 Information management 17 29 25 12 14 2 0 48 27 35
2024 Information technology 10 30 20 12 25 1 1 41 38 50
2024 Data sciences 30 41 7 11 7 4 0 74 18 30
2024 Policy 18 39 14 18 9 2 0 58 28 95
2024 Project management 16 36 20 16 11 1 0 53 27 235
2024 Other services to the public 20 31 19 14 14 2 0 52 29 285
2024 None of the above 16 29 20 16 14 3 0 47 32 385
2022 Client contact centre 14 35 18 15 15 3 0 51 31 65
2022 Federal regulators 20 38 10 23 10 0 0 57 33 20
2022 Compliance, inspection and enforcement 8 34 16 25 16 1 0 42 42 85
2022 Communications or public affairs 34 31 14 12 6 2 0 67 19 240
2022 Security 19 31 16 21 13 0 0 50 35 15
2022 Science and technology 22 41 13 15 9 1 0 63 25 345
2022 Administration and operations 25 37 15 13 8 2 0 63 22 490
2022 Human resources 29 32 17 13 6 2 0 63 20 225
2022 Financial management 28 39 16 11 4 1 1 69 15 160
2022 Procurement 19 38 28 8 8 0 0 57 16 45
2022 Real property 20 37 15 20 8 1 0 57 28 130
2022 Material management 14 23 37 21 6 0 0 37 26 30
2022 Information management 21 31 17 6 19 6 0 56 26 35
2022 Information technology 18 36 18 12 12 4 0 56 25 55
2022 Data sciences 38 32 20 5 4 0 0 70 10 30
2022 Policy 21 42 18 12 7 1 0 63 19 90
2022 Project management 22 37 17 15 7 2 1 60 22 340
2022 Other services to the public 23 24 19 20 14 1 0 47 34 275
2022 None of the above 19 30 18 14 16 3 0 50 31 375
2020 Client contact centre 7 38 26 15 10 5 0 46 27 50
2020 Federal regulators 8 49 7 15 22 0 0 56 37 15
2020 Compliance, inspection and enforcement 18 26 24 19 13 0 0 44 32 90
2020 Communications or public affairs 29 36 14 14 6 1 0 66 20 255
2020 Security 21 28 27 0 12 12 0 56 13 10
2020 Science and technology 22 41 16 13 7 1 0 64 20 400
2020 Administration and operations 27 37 15 11 6 3 0 67 18 525
2020 Human resources 28 36 14 15 4 1 2 66 20 210
2020 Financial management 31 33 21 7 5 3 0 66 13 175
2020 Procurement 37 36 14 7 2 4 0 76 9 50
2020 Real property 20 36 25 9 8 1 0 57 17 115
2020 Material management 10 52 6 16 10 7 0 66 27 20
2020 Information management 28 48 3 18 3 0 0 76 21 30
2020 Information technology 19 40 19 18 3 2 0 60 21 60
2020 Data sciences 33 28 14 17 7 0 0 61 24 25
2020 Policy 22 27 19 23 4 4 0 51 29 115
2020 Project management 22 33 21 15 7 1 0 56 23 270
2020 Other services to the public 19 32 17 18 12 2 1 53 30 340
2020 None of the above 20 29 22 14 13 2 0 50 28 445
2019 Client contact centre 20 28 21 15 7 7 2 53 24 175
2019 Federal regulators 6 41 20 0 28 6 0 50 30 15
2019 Compliance, inspection and enforcement 18 26 12 18 22 4 0 46 41 90
2019 Communications or public affairs 27 35 12 13 7 4 1 66 21 360
2019 Security 28 20 26 19 7 0 0 48 26 15
2019 Science and technology 25 40 14 13 6 2 0 66 20 410
2019 Administration and operations 21 37 16 15 10 2 0 58 25 580
2019 Human resources 27 35 15 13 5 4 0 65 19 250
2019 Financial management 26 32 17 12 11 1 0 59 24 165
2019 Procurement 23 47 11 12 7 0 0 70 19 45
2019 Real property 14 33 25 19 8 1 0 48 27 130
2019 Material management 14 26 32 13 13 2 0 41 27 30
2019 Information management 37 29 5 12 13 3 0 68 26 35
2019 Information technology 19 31 15 20 11 2 0 52 32 50
2019 Data sciences 24 33 12 16 10 5 0 60 27 40
2019 Policy 15 34 14 21 14 3 0 50 35 80
2019 Project management 19 38 19 14 9 1 0 58 23 285
2019 Other services to the public 27 28 16 12 13 3 0 58 26 850
2019 None of the above 23 29 17 16 12 3 1 53 29 650

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 46 24 12 7 3 0 9 50 50 55
2024 Federal regulators 64 9 19 0 0 8 0 70 30 10
2024 Compliance, inspection and enforcement 37 24 23 6 9 0 1 37 63 75
2024 Communications or public affairs 35 30 17 4 9 1 3 37 63 225
2024 Security 47 36 12 0 0 0 5 49 51 20
2024 Science and technology 36 33 18 8 3 1 2 37 63 380
2024 Administration and operations 45 26 15 5 4 1 5 47 53 500
2024 Human resources 43 29 11 9 3 0 5 45 55 240
2024 Financial management 37 27 12 8 7 3 6 41 59 145
2024 Procurement 40 15 15 7 10 0 12 45 55 50
2024 Real property 41 29 19 5 2 0 3 42 58 130
2024 Material management 36 38 9 8 7 0 2 37 63 20
2024 Information management 46 21 10 9 15 0 0 46 54 35
2024 Information technology 59 24 11 2 0 4 0 61 39 50
2024 Data sciences 71 19 3 2 3 0 2 73 27 30
2024 Policy 36 31 10 10 9 0 4 38 62 95
2024 Project management 45 25 17 4 4 0 4 47 53 235
2024 Other services to the public 42 23 18 6 5 2 4 45 55 285
2024 None of the above 40 26 16 7 5 2 4 43 57 385
2022 Client contact centre 39 22 10 11 5 3 9 65
2022 Federal regulators 25 61 0 0 10 0 4 20
2022 Compliance, inspection and enforcement 25 28 16 21 2 0 8 85
2022 Communications or public affairs 40 28 13 8 6 0 4 240
2022 Security 73 8 7 6 7 0 0 15
2022 Science and technology 39 35 13 8 4 0 1 345
2022 Administration and operations 40 28 14 9 4 1 5 495
2022 Human resources 51 22 12 4 4 2 6 225
2022 Financial management 48 25 12 4 6 0 4 160
2022 Procurement 45 18 17 5 8 6 2 45
2022 Real property 54 24 12 3 2 2 3 130
2022 Material management 42 33 19 0 2 0 4 30
2022 Information management 45 25 18 6 2 2 3 35
2022 Information technology 71 13 6 1 3 0 6 55
2022 Data sciences 45 39 8 5 3 0 0 30
2022 Policy 45 26 15 6 4 1 3 90
2022 Project management 35 33 16 9 4 1 2 340
2022 Other services to the public 37 33 15 5 3 4 4 275
2022 None of the above 48 22 15 5 6 1 3 375
2020 Client contact centre 50 18 17 8 2 0 5 50
2020 Federal regulators 57 13 14 9 7 0 0 15
2020 Compliance, inspection and enforcement 45 30 15 4 5 0 1 90
2020 Communications or public affairs 40 28 14 10 7 1 1 255
2020 Security 82 0 18 0 0 0 0 10
2020 Science and technology 45 28 16 7 2 0 1 405
2020 Administration and operations 48 26 13 5 4 1 3 530
2020 Human resources 60 18 13 2 4 0 2 215
2020 Financial management 54 20 16 5 2 0 5 180
2020 Procurement 70 12 11 4 0 0 4 50
2020 Real property 56 24 10 5 1 1 1 115
2020 Material management 52 16 29 0 0 0 3 20
2020 Information management 35 39 18 3 6 0 0 30
2020 Information technology 54 28 13 2 0 2 2 60
2020 Data sciences 30 45 18 4 0 0 4 25
2020 Policy 37 30 18 4 5 1 4 115
2020 Project management 37 28 19 10 3 0 3 270
2020 Other services to the public 53 24 13 4 2 1 2 340
2020 None of the above 51 24 15 5 3 1 2 450
2019 Client contact centre 48 26 10 2 2 2 10 175
2019 Federal regulators 57 6 23 14 0 0 0 15
2019 Compliance, inspection and enforcement 40 25 21 7 3 0 3 90
2019 Communications or public affairs 47 28 13 6 3 1 2 360
2019 Security 44 12 21 0 12 0 12 15
2019 Science and technology 39 29 18 8 3 0 3 410
2019 Administration and operations 47 27 13 7 2 1 2 580
2019 Human resources 55 20 12 5 3 0 4 250
2019 Financial management 53 24 11 8 1 1 3 165
2019 Procurement 60 13 23 4 0 0 0 45
2019 Real property 48 20 17 5 4 1 5 130
2019 Material management 49 13 34 4 0 0 0 30
2019 Information management 60 23 15 2 0 0 0 35
2019 Information technology 49 34 11 6 0 0 0 50
2019 Data sciences 54 22 7 4 2 0 10 45
2019 Policy 27 34 20 11 4 0 4 80
2019 Project management 40 34 17 5 3 0 1 285
2019 Other services to the public 52 23 13 4 3 0 5 840
2019 None of the above 54 18 14 4 4 2 3 645

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 62 10 4 6 1 4 13 74 26 55
2024 Federal regulators 63 9 0 9 9 0 10 71 29 10
2024 Compliance, inspection and enforcement 53 13 5 5 6 4 14 64 36 75
2024 Communications or public affairs 52 13 10 3 9 2 11 60 40 225
2024 Security 59 12 4 9 0 0 16 70 30 20
2024 Science and technology 63 10 6 3 2 3 14 75 25 380
2024 Administration and operations 52 13 8 5 5 2 16 64 36 500
2024 Human resources 47 11 7 6 8 3 19 60 40 240
2024 Financial management 49 18 4 5 6 2 15 59 41 145
2024 Procurement 56 4 7 7 7 1 17 69 31 50
2024 Real property 45 8 13 5 5 2 21 59 41 130
2024 Material management 60 23 9 0 0 3 5 65 35 20
2024 Information management 61 13 8 2 3 0 13 70 30 35
2024 Information technology 77 4 7 0 5 2 5 83 17 50
2024 Data sciences 46 4 3 0 3 6 37 82 18 30
2024 Policy 49 19 5 6 7 1 14 57 43 95
2024 Project management 50 11 14 3 6 2 14 59 41 235
2024 Other services to the public 54 9 6 4 5 3 19 70 30 285
2024 None of the above 48 12 7 4 6 2 22 63 37 385

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 86 5 4 0 0 0 5 90 10 55
2024 Federal regulators 83 9 0 0 0 8 0 90 10 10
2024 Compliance, inspection and enforcement 67 10 5 3 7 1 6 72 28 75
2024 Communications or public affairs 77 13 3 1 1 1 3 81 19 225
2024 Security 82 3 0 6 0 0 9 90 10 20
2024 Science and technology 74 11 6 2 2 3 3 78 22 375
2024 Administration and operations 68 11 4 3 3 3 9 77 23 500
2024 Human resources 69 8 7 4 2 3 7 77 23 240
2024 Financial management 71 8 3 2 0 5 11 85 15 145
2024 Procurement 74 6 4 0 3 0 14 85 15 50
2024 Real property 72 3 8 2 1 4 10 83 17 130
2024 Material management 90 8 0 0 0 0 2 92 8 20
2024 Information management 81 2 5 0 2 7 2 89 11 35
2024 Information technology 74 10 5 2 4 5 0 78 22 50
2024 Data sciences 84 10 0 0 2 2 2 87 13 30
2024 Policy 64 10 4 6 2 7 8 74 26 95
2024 Project management 73 10 5 2 1 2 6 80 20 235
2024 Other services to the public 73 10 6 3 4 2 3 76 24 285
2024 None of the above 69 9 5 2 6 4 6 77 23 385
2022 Client contact centre 57 11 10 9 4 0 8 65
2022 Federal regulators 83 8 0 0 0 0 9 20
2022 Compliance, inspection and enforcement 67 13 4 3 4 2 7 85
2022 Communications or public affairs 79 10 1 1 2 1 6 240
2022 Security 85 8 0 0 7 0 0 15
2022 Science and technology 77 10 6 1 1 2 3 345
2022 Administration and operations 74 10 4 3 3 2 5 490
2022 Human resources 72 10 3 3 1 3 8 225
2022 Financial management 76 6 6 0 2 3 8 160
2022 Procurement 78 6 2 7 4 2 2 45
2022 Real property 77 10 3 2 4 1 3 130
2022 Material management 65 13 6 0 8 6 2 30
2022 Information management 74 5 6 4 2 2 5 35
2022 Information technology 72 2 3 2 6 7 8 55
2022 Data sciences 91 6 2 0 0 0 0 30
2022 Policy 72 14 2 1 2 5 4 90
2022 Project management 76 11 4 2 1 3 3 340
2022 Other services to the public 69 12 6 3 4 3 4 275
2022 None of the above 68 9 7 1 6 3 6 375
2020 Client contact centre 67 8 10 9 4 0 2 50
2020 Federal regulators 66 14 0 0 0 20 0 15
2020 Compliance, inspection and enforcement 74 12 3 4 4 3 0 90
2020 Communications or public affairs 79 11 4 2 1 2 2 255
2020 Security 77 0 0 0 23 0 0 10
2020 Science and technology 81 10 3 2 1 2 1 405
2020 Administration and operations 81 6 5 1 1 2 3 530
2020 Human resources 84 7 2 1 0 2 5 210
2020 Financial management 78 6 4 2 2 4 4 180
2020 Procurement 80 9 6 0 0 2 4 50
2020 Real property 77 14 3 1 1 2 2 115
2020 Material management 88 6 7 0 0 0 0 20
2020 Information management 79 6 3 0 0 9 3 30
2020 Information technology 73 11 7 0 0 5 4 60
2020 Data sciences 73 17 3 0 0 3 4 25
2020 Policy 72 10 4 3 2 5 3 115
2020 Project management 78 10 4 1 2 1 4 270
2020 Other services to the public 72 15 4 2 4 2 2 340
2020 None of the above 75 8 7 3 2 2 2 450
2019 Client contact centre 76 9 4 2 1 1 8 175
2019 Federal regulators 57 15 12 0 5 11 0 15
2019 Compliance, inspection and enforcement 73 9 6 2 3 2 5 90
2019 Communications or public affairs 85 7 2 0 2 2 1 360
2019 Security 88 0 0 0 0 0 12 15
2019 Science and technology 80 10 2 2 1 2 2 405
2019 Administration and operations 79 9 3 2 1 3 2 575
2019 Human resources 79 5 5 2 2 1 6 250
2019 Financial management 74 8 5 4 3 3 2 165
2019 Procurement 81 12 2 0 0 2 4 45
2019 Real property 79 11 4 1 2 0 2 130
2019 Material management 74 7 11 0 4 4 0 30
2019 Information management 75 14 3 8 0 0 0 30
2019 Information technology 78 12 2 2 2 0 2 50
2019 Data sciences 79 11 2 0 0 2 5 40
2019 Policy 75 9 4 3 4 3 3 75
2019 Project management 80 11 4 1 2 1 1 285
2019 Other services to the public 76 9 4 2 2 2 6 840
2019 None of the above 73 9 5 2 3 4 4 650

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 79 3 1 1 0 0 15 94 6 55
2024 Federal regulators 84 0 0 0 0 8 8 100 0 10
2024 Compliance, inspection and enforcement 80 4 1 0 4 3 9 90 10 75
2024 Communications or public affairs 76 10 4 1 0 1 9 83 17 225
2024 Security 78 3 4 6 0 0 9 86 14 20
2024 Science and technology 75 6 4 2 1 1 11 86 14 380
2024 Administration and operations 73 6 2 1 2 2 14 88 12 500
2024 Human resources 73 7 4 2 1 1 12 84 16 240
2024 Financial management 72 7 1 2 1 1 15 86 14 145
2024 Procurement 73 2 6 0 0 6 13 90 10 50
2024 Real property 69 3 5 2 1 1 20 87 13 130
2024 Material management 85 13 0 0 0 0 2 87 13 20
2024 Information management 75 18 0 0 0 2 5 81 19 35
2024 Information technology 79 4 2 3 4 4 5 87 13 50
2024 Data sciences 85 2 0 0 0 8 6 98 2 30
2024 Policy 71 2 4 2 3 3 14 86 14 95
2024 Project management 76 7 4 2 0 0 10 85 15 235
2024 Other services to the public 74 7 4 1 1 2 11 84 16 285
2024 None of the above 69 8 4 1 2 1 16 83 17 385

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 73 2 8 4 0 0 13 84 16 55
2024 Federal regulators 62 0 0 11 0 18 8 85 15 10
2024 Compliance, inspection and enforcement 68 11 5 2 6 2 6 74 26 75
2024 Communications or public affairs 70 11 5 2 1 4 8 79 21 225
2024 Security 75 3 4 6 3 0 9 82 18 20
2024 Science and technology 67 12 6 3 2 1 9 75 25 380
2024 Administration and operations 67 10 3 1 3 2 14 79 21 500
2024 Human resources 67 11 7 2 3 1 10 75 25 240
2024 Financial management 67 9 4 2 6 2 12 77 23 145
2024 Procurement 64 7 5 0 8 0 16 76 24 50
2024 Real property 67 3 7 4 1 1 17 83 17 130
2024 Material management 82 9 4 0 0 0 5 87 13 20
2024 Information management 65 18 8 7 0 0 2 67 33 35
2024 Information technology 67 12 5 4 4 6 2 72 28 50
2024 Data sciences 82 2 4 0 3 8 2 90 10 30
2024 Policy 62 5 9 4 3 3 14 75 25 95
2024 Project management 69 12 5 4 1 1 8 76 24 235
2024 Other services to the public 64 11 7 2 2 2 11 74 26 285
2024 None of the above 63 14 6 1 3 2 10 72 28 385

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 35 8 13 15 2 5 61 30 55
2024 Federal regulators 20 45 8 27 0 0 0 65 27 10
2024 Compliance, inspection and enforcement 9 25 18 17 29 1 1 34 48 75
2024 Communications or public affairs 18 40 12 19 8 1 1 60 28 225
2024 Security 26 42 18 11 3 0 0 68 14 20
2024 Science and technology 12 38 9 21 18 2 0 51 40 380
2024 Administration and operations 23 31 13 14 16 1 2 56 31 500
2024 Human resources 25 33 8 17 11 3 3 62 29 240
2024 Financial management 22 33 13 15 11 4 2 58 28 145
2024 Procurement 28 33 8 17 12 3 0 62 30 50
2024 Real property 21 38 13 13 12 2 1 61 26 130
2024 Material management 14 38 4 23 21 0 0 52 44 20
2024 Information management 15 34 8 27 17 0 0 49 43 35
2024 Information technology 9 27 18 12 32 2 0 37 45 50
2024 Data sciences 20 58 10 8 4 0 0 78 12 30
2024 Policy 18 31 15 22 13 0 2 50 35 95
2024 Project management 13 37 11 22 13 1 1 52 37 235
2024 Other services to the public 17 31 18 13 18 2 1 50 32 285
2024 None of the above 16 28 16 15 20 4 2 47 36 385
2022 Client contact centre 21 22 13 15 24 4 0 46 41 65
2022 Federal regulators 15 36 16 24 4 0 4 54 30 20
2022 Compliance, inspection and enforcement 15 20 17 21 21 4 2 38 44 85
2022 Communications or public affairs 27 37 11 11 11 2 1 66 23 240
2022 Security 13 6 15 28 29 10 0 21 62 15
2022 Science and technology 19 38 9 17 13 1 2 60 31 345
2022 Administration and operations 24 36 12 14 11 2 1 62 26 490
2022 Human resources 28 31 14 13 8 3 3 62 23 225
2022 Financial management 20 41 10 12 14 1 2 63 27 160
2022 Procurement 19 36 11 19 13 0 2 56 32 45
2022 Real property 21 39 8 14 12 1 4 63 28 130
2022 Material management 14 38 7 9 26 0 6 55 38 30
2022 Information management 12 36 6 32 11 3 0 49 45 35
2022 Information technology 23 34 8 21 13 0 2 58 34 55
2022 Data sciences 32 27 17 16 5 4 0 61 22 30
2022 Policy 24 40 9 15 10 2 0 66 26 90
2022 Project management 20 37 11 19 9 2 2 59 29 340
2022 Other services to the public 17 30 13 20 17 2 2 48 38 275
2022 None of the above 18 27 15 14 21 3 2 47 37 375
2020 Client contact centre 12 29 21 23 8 0 6 44 33 50
2020 Federal regulators 7 36 16 21 21 0 0 42 42 15
2020 Compliance, inspection and enforcement 18 16 12 23 29 0 1 35 53 90
2020 Communications or public affairs 21 38 10 17 11 1 0 61 29 255
2020 Security 21 18 18 0 42 0 0 39 42 10
2020 Science and technology 21 30 18 16 11 1 2 53 29 405
2020 Administration and operations 26 29 17 14 11 3 2 57 25 530
2020 Human resources 26 31 17 15 7 0 3 59 24 215
2020 Financial management 27 31 18 11 9 1 4 60 21 175
2020 Procurement 24 34 21 9 13 0 0 58 21 50
2020 Real property 25 29 20 15 11 0 1 54 26 115
2020 Material management 9 29 22 20 16 0 3 40 38 20
2020 Information management 37 23 15 10 9 3 3 65 20 30
2020 Information technology 24 22 23 14 14 4 0 47 29 60
2020 Data sciences 9 25 18 21 21 0 6 36 44 25
2020 Policy 26 26 17 19 8 4 0 54 28 115
2020 Project management 21 27 22 15 12 1 2 50 28 270
2020 Other services to the public 20 29 20 14 14 1 1 50 29 340
2020 None of the above 18 27 15 18 18 2 2 46 38 450
2019 Client contact centre 15 28 19 13 13 7 5 49 30 175
2019 Federal regulators 18 20 28 0 28 6 0 40 30 15
2019 Compliance, inspection and enforcement 16 20 9 22 32 0 2 37 54 90
2019 Communications or public affairs 23 35 12 15 11 3 2 60 27 360
2019 Security 21 14 28 26 12 0 0 35 37 15
2019 Science and technology 22 36 14 14 10 3 2 61 25 410
2019 Administration and operations 19 31 16 16 15 1 1 52 31 580
2019 Human resources 26 32 15 14 8 2 3 61 23 250
2019 Financial management 16 34 13 12 22 1 2 52 35 165
2019 Procurement 8 41 13 17 22 0 0 48 39 45
2019 Real property 17 27 20 21 11 3 1 46 33 130
2019 Material management 14 23 19 27 18 0 0 37 44 30
2019 Information management 21 22 14 15 22 5 0 46 40 35
2019 Information technology 14 27 20 13 26 0 0 41 39 50
2019 Data sciences 19 30 7 22 19 0 2 51 42 45
2019 Policy 14 28 13 26 15 2 3 44 43 80
2019 Project management 22 33 19 13 10 1 2 56 24 285
2019 Other services to the public 23 28 16 13 15 3 2 53 30 850
2019 None of the above 20 23 18 18 16 3 3 45 36 650

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 41 29 11 3 5 0 55 14 55
2024 Federal regulators 25 75 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 4 45 26 15 8 1 0 50 24 75
2024 Communications or public affairs 22 45 16 12 3 1 0 68 16 225
2024 Security 60 27 6 7 0 0 0 87 7 20
2024 Science and technology 14 50 18 9 7 2 0 65 16 380
2024 Administration and operations 24 43 12 10 6 3 0 70 17 500
2024 Human resources 25 47 16 7 2 4 0 75 8 240
2024 Financial management 21 50 17 6 2 4 0 75 8 145
2024 Procurement 34 37 19 6 1 2 0 73 7 50
2024 Real property 27 36 16 13 6 2 0 64 19 130
2024 Material management 12 62 14 0 9 3 0 76 10 20
2024 Information management 21 32 17 18 3 8 0 58 23 35
2024 Information technology 16 31 25 18 10 0 0 47 27 50
2024 Data sciences 23 63 2 10 2 0 0 86 12 30
2024 Policy 23 38 19 16 3 1 0 61 19 95
2024 Project management 25 43 14 10 5 2 0 70 16 235
2024 Other services to the public 17 40 21 15 8 0 0 57 23 285
2024 None of the above 14 40 17 15 10 4 0 56 26 385
2022 Client contact centre 20 29 16 19 14 3 0 50 33 60
2022 Federal regulators 20 47 10 19 4 0 0 67 23 20
2022 Compliance, inspection and enforcement 16 34 19 15 14 3 0 52 29 85
2022 Communications or public affairs 32 45 9 7 4 2 0 79 11 240
2022 Security 19 60 8 13 0 0 0 79 13 15
2022 Science and technology 21 50 16 10 2 1 0 72 12 345
2022 Administration and operations 26 44 14 8 3 3 1 73 12 495
2022 Human resources 35 43 15 4 1 1 0 79 6 225
2022 Financial management 26 45 18 7 3 1 0 72 10 160
2022 Procurement 21 47 12 13 6 2 0 69 19 45
2022 Real property 23 48 12 10 5 2 0 73 15 130
2022 Material management 11 63 10 7 6 3 0 77 14 30
2022 Information management 21 46 18 6 7 3 0 69 13 35
2022 Information technology 22 49 10 12 6 1 0 72 18 55
2022 Data sciences 22 54 14 8 0 2 0 77 8 30
2022 Policy 33 45 12 5 3 3 0 80 8 90
2022 Project management 25 50 16 7 2 1 0 75 9 340
2022 Other services to the public 14 41 21 13 10 1 0 55 24 275
2022 None of the above 21 36 19 12 10 2 0 58 22 375
2020 Client contact centre 10 53 16 12 6 3 0 64 19 50
2020 Federal regulators 15 63 7 15 0 0 0 78 15 15
2020 Compliance, inspection and enforcement 16 38 17 25 4 0 0 54 29 90
2020 Communications or public affairs 26 54 10 7 2 1 0 81 9 255
2020 Security 18 61 9 0 12 0 0 79 12 10
2020 Science and technology 24 48 16 8 2 1 0 73 11 405
2020 Administration and operations 29 44 13 9 2 3 0 75 12 530
2020 Human resources 34 41 13 7 0 4 0 79 8 215
2020 Financial management 30 44 17 5 2 2 1 76 7 175
2020 Procurement 27 51 11 5 6 0 0 79 11 50
2020 Real property 34 40 18 5 1 2 0 76 6 115
2020 Material management 24 47 10 16 0 0 3 73 17 20
2020 Information management 27 47 3 15 0 9 0 81 16 30
2020 Information technology 25 45 17 12 2 0 0 70 13 60
2020 Data sciences 13 55 14 14 4 0 0 68 17 25
2020 Policy 26 41 20 6 1 6 0 71 7 115
2020 Project management 24 52 13 8 3 1 0 76 11 270
2020 Other services to the public 21 44 16 12 5 3 0 67 17 340
2020 None of the above 19 45 16 12 6 2 0 66 18 450
2019 Client contact centre 17 33 24 14 5 7 0 53 21 170
2019 Federal regulators 27 22 29 16 6 0 0 49 22 15
2019 Compliance, inspection and enforcement 15 32 25 12 16 0 0 47 28 90
2019 Communications or public affairs 28 42 15 11 2 3 0 71 13 360
2019 Security 0 74 14 12 0 0 0 74 12 15
2019 Science and technology 20 52 17 9 2 1 0 72 11 410
2019 Administration and operations 22 46 15 11 4 1 0 70 15 580
2019 Human resources 29 46 13 6 2 4 0 78 8 250
2019 Financial management 22 43 16 11 4 4 0 68 16 165
2019 Procurement 19 47 20 13 0 0 0 66 13 45
2019 Real property 18 50 19 9 2 1 0 69 12 130
2019 Material management 26 41 7 15 9 2 0 69 25 30
2019 Information management 22 45 12 16 2 3 0 69 19 35
2019 Information technology 23 40 21 6 5 5 0 66 11 50
2019 Data sciences 14 56 14 14 2 0 0 71 16 45
2019 Policy 18 56 14 10 1 1 0 75 11 80
2019 Project management 27 44 17 9 3 1 0 72 12 285
2019 Other services to the public 23 42 17 9 7 2 0 66 16 850
2019 None of the above 19 39 19 14 8 3 0 59 22 650

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 25 63 9 3 0 0 0 88 3 55
2024 Federal regulators 44 37 10 9 0 0 0 81 9 10
2024 Compliance, inspection and enforcement 16 47 14 12 8 1 0 65 21 75
2024 Communications or public affairs 33 43 14 6 4 0 0 76 10 225
2024 Security 68 15 8 9 0 0 0 83 9 20
2024 Science and technology 30 46 10 8 4 1 0 77 12 380
2024 Administration and operations 34 40 11 9 5 1 0 75 14 500
2024 Human resources 37 41 13 5 3 2 0 79 8 240
2024 Financial management 41 42 7 3 3 5 0 87 6 145
2024 Procurement 51 25 8 8 4 2 0 78 13 50
2024 Real property 29 41 13 8 3 5 0 75 12 130
2024 Material management 45 38 8 7 2 0 0 83 9 20
2024 Information management 30 42 10 16 0 3 0 74 16 35
2024 Information technology 31 42 11 7 10 0 0 73 16 50
2024 Data sciences 42 51 3 4 0 0 0 93 4 30
2024 Policy 25 42 17 12 4 0 0 67 16 95
2024 Project management 36 41 11 9 1 2 0 78 10 235
2024 Other services to the public 23 43 16 10 6 2 0 67 16 285
2024 None of the above 26 42 17 6 8 1 0 69 14 385
2022 Client contact centre 28 31 21 2 10 7 2 65 13 65
2022 Federal regulators 22 59 11 4 4 0 0 81 8 20
2022 Compliance, inspection and enforcement 29 34 11 11 12 4 0 65 24 85
2022 Communications or public affairs 44 40 6 6 4 1 0 84 10 240
2022 Security 50 37 13 0 0 0 0 87 0 15
2022 Science and technology 32 45 12 9 1 1 0 78 10 345
2022 Administration and operations 39 37 11 8 4 1 0 78 11 495
2022 Human resources 43 37 10 5 3 1 0 81 8 225
2022 Financial management 44 37 12 2 3 2 0 82 6 160
2022 Procurement 28 47 11 10 0 4 0 78 10 45
2022 Real property 38 40 13 5 4 0 0 78 9 130
2022 Material management 32 41 6 6 9 6 0 78 16 30
2022 Information management 30 43 8 15 5 0 0 72 20 35
2022 Information technology 46 30 9 3 6 5 0 80 10 55
2022 Data sciences 38 53 3 3 2 0 0 92 5 30
2022 Policy 40 40 10 5 2 3 0 82 7 90
2022 Project management 37 42 11 8 2 1 0 79 9 340
2022 Other services to the public 22 46 13 13 3 2 0 69 17 275
2022 None of the above 30 38 13 8 9 2 0 70 17 375
2020 Client contact centre 16 49 19 10 2 5 0 67 13 50
2020 Federal regulators 20 59 0 21 0 0 0 79 21 15
2020 Compliance, inspection and enforcement 26 47 10 8 9 0 0 73 17 90
2020 Communications or public affairs 37 42 11 6 3 1 0 80 9 255
2020 Security 48 31 21 0 0 0 0 79 0 10
2020 Science and technology 33 47 10 6 2 1 0 81 8 400
2020 Administration and operations 39 41 11 6 2 1 0 81 8 525
2020 Human resources 46 38 9 6 0 1 0 85 6 215
2020 Financial management 46 42 6 1 2 4 0 91 3 175
2020 Procurement 39 45 9 5 0 2 0 85 5 50
2020 Real property 44 35 16 1 1 2 0 81 3 115
2020 Material management 28 50 10 13 0 0 0 77 13 20
2020 Information management 47 20 15 18 0 0 0 67 18 30
2020 Information technology 41 44 11 3 0 2 0 86 3 60
2020 Data sciences 36 53 3 7 0 0 0 90 7 25
2020 Policy 32 44 15 7 1 2 0 77 8 115
2020 Project management 40 40 11 5 3 2 0 82 8 270
2020 Other services to the public 32 38 15 10 4 1 0 70 14 340
2020 None of the above 28 45 16 6 4 1 0 73 11 445
2019 Client contact centre 37 36 17 3 4 3 1 76 6 175
2019 Federal regulators 45 20 24 6 5 0 0 66 10 15
2019 Compliance, inspection and enforcement 23 42 17 8 8 1 0 66 17 90
2019 Communications or public affairs 43 40 11 4 1 0 0 83 6 360
2019 Security 40 46 14 0 0 0 0 86 0 15
2019 Science and technology 32 43 13 9 2 1 0 76 11 405
2019 Administration and operations 36 40 16 6 2 1 0 77 8 580
2019 Human resources 43 40 9 5 2 2 0 85 6 250
2019 Financial management 33 44 10 5 5 3 0 80 10 160
2019 Procurement 32 43 19 4 2 0 0 75 6 45
2019 Real property 35 39 13 6 4 4 0 76 10 130
2019 Material management 37 34 13 11 4 0 0 71 15 30
2019 Information management 42 36 17 2 2 0 0 78 5 35
2019 Information technology 29 54 11 1 2 2 0 85 4 50
2019 Data sciences 36 44 9 9 0 0 2 82 9 45
2019 Policy 26 44 11 14 5 0 0 70 19 80
2019 Project management 40 39 10 8 2 1 0 79 10 285
2019 Other services to the public 40 36 12 6 5 1 0 77 10 845
2019 None of the above 34 33 18 8 5 2 0 68 13 650

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 45 18 6 0 8 0 74 7 55
2024 Federal regulators 11 60 20 9 0 0 0 71 9 10
2024 Compliance, inspection and enforcement 19 42 20 5 2 10 0 68 9 75
2024 Communications or public affairs 28 43 17 6 5 2 0 72 11 225
2024 Security 59 21 13 0 4 4 0 83 4 20
2024 Science and technology 22 43 18 9 1 5 1 69 11 380
2024 Administration and operations 31 38 15 6 3 4 2 74 10 500
2024 Human resources 31 42 15 7 2 3 2 76 9 240
2024 Financial management 34 36 10 6 1 11 2 80 8 145
2024 Procurement 39 36 16 3 1 1 3 78 5 50
2024 Real property 27 35 15 10 3 8 1 69 14 130
2024 Material management 26 34 10 7 0 24 0 78 9 20
2024 Information management 39 37 3 7 2 9 3 86 11 35
2024 Information technology 28 40 19 4 2 6 0 73 6 50
2024 Data sciences 35 41 15 10 0 0 0 76 10 30
2024 Policy 23 44 12 12 4 5 1 71 17 95
2024 Project management 35 34 13 7 4 7 0 75 12 235
2024 Other services to the public 23 35 20 7 3 10 2 66 11 285
2024 None of the above 23 38 17 8 6 7 1 67 14 385
2022 Client contact centre 22 52 7 9 4 5 0 79 14 65
2022 Federal regulators 15 56 9 9 10 0 0 72 19 20
2022 Compliance, inspection and enforcement 29 37 9 10 8 7 0 72 19 85
2022 Communications or public affairs 31 41 14 6 5 3 0 74 11 240
2022 Security 28 26 33 0 0 13 0 62 0 15
2022 Science and technology 22 48 14 8 3 6 0 74 11 345
2022 Administration and operations 33 40 13 8 2 4 1 77 10 495
2022 Human resources 31 41 12 8 4 3 0 75 13 225
2022 Financial management 35 37 15 4 2 7 0 77 6 160
2022 Procurement 24 40 19 6 2 10 0 71 8 45
2022 Real property 30 35 18 6 2 8 1 71 9 130
2022 Material management 34 36 27 0 0 3 0 73 0 30
2022 Information management 43 24 10 14 7 2 0 69 21 35
2022 Information technology 34 30 17 0 2 13 2 77 3 55
2022 Data sciences 38 32 22 5 0 2 0 71 6 30
2022 Policy 20 51 14 9 1 5 0 74 11 90
2022 Project management 27 41 15 8 2 6 0 73 11 340
2022 Other services to the public 28 34 20 9 2 7 2 67 11 275
2022 None of the above 28 33 18 8 7 5 0 65 16 375
2020 Client contact centre 30 43 18 2 2 5 0 76 5 50
2020 Federal regulators 13 37 9 28 0 13 0 58 32 15
2020 Compliance, inspection and enforcement 32 33 17 10 6 1 1 66 17 90
2020 Communications or public affairs 28 39 19 9 3 3 0 68 12 255
2020 Security 51 38 12 0 0 0 0 88 0 10
2020 Science and technology 34 34 18 10 1 2 0 70 11 405
2020 Administration and operations 40 33 15 4 2 5 1 78 7 525
2020 Human resources 37 38 13 6 0 6 0 80 7 215
2020 Financial management 45 32 12 2 1 8 0 83 4 175
2020 Procurement 44 38 11 4 0 4 0 85 4 50
2020 Real property 37 40 14 2 1 5 1 82 3 115
2020 Material management 35 45 3 7 0 11 0 89 7 20
2020 Information management 45 23 22 0 0 10 0 76 0 30
2020 Information technology 39 40 13 5 0 4 0 81 5 60
2020 Data sciences 38 43 7 13 0 0 0 80 13 25
2020 Policy 35 36 15 5 1 8 0 77 7 115
2020 Project management 37 41 13 6 1 2 1 80 7 265
2020 Other services to the public 32 30 22 8 3 3 2 65 11 340
2020 None of the above 27 38 17 7 4 5 1 70 12 450
2019 Client contact centre 40 30 17 3 5 4 1 75 8 175
2019 Federal regulators 32 32 25 0 5 6 0 68 5 15
2019 Compliance, inspection and enforcement 33 36 22 5 2 1 0 71 7 90
2019 Communications or public affairs 45 30 14 7 2 2 1 77 9 360
2019 Security 47 34 19 0 0 0 0 81 0 15
2019 Science and technology 35 40 13 7 1 3 0 78 8 410
2019 Administration and operations 37 37 16 6 2 2 0 75 8 580
2019 Human resources 40 43 11 2 1 2 0 85 4 250
2019 Financial management 38 33 16 3 3 6 1 76 6 165
2019 Procurement 46 27 23 0 2 2 0 75 2 45
2019 Real property 32 43 14 6 2 4 0 77 9 130
2019 Material management 41 28 20 11 0 0 0 69 11 30
2019 Information management 30 35 24 6 2 3 0 67 8 35
2019 Information technology 38 33 19 4 2 5 0 74 6 50
2019 Data sciences 28 38 23 4 0 5 2 71 5 45
2019 Policy 26 42 13 12 5 3 0 70 17 80
2019 Project management 41 37 12 6 2 2 0 79 8 285
2019 Other services to the public 44 30 14 5 3 3 1 77 8 845
2019 None of the above 38 30 19 5 2 6 0 72 8 650

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 22 11 32 4 4 17 11 45 11 55
2024 Federal regulators 11 37 35 17 0 0 0 48 17 10
2024 Compliance, inspection and enforcement 17 25 30 8 3 17 0 50 14 75
2024 Communications or public affairs 26 18 28 12 1 13 1 52 15 225
2024 Security 57 25 6 0 4 9 0 89 4 20
2024 Science and technology 16 23 29 8 3 17 3 49 14 380
2024 Administration and operations 23 21 24 7 4 18 2 56 14 500
2024 Human resources 22 26 26 7 2 14 2 58 11 240
2024 Financial management 28 20 16 3 3 25 4 69 8 145
2024 Procurement 41 16 16 6 8 11 3 65 16 50
2024 Real property 23 28 21 7 2 15 3 63 11 130
2024 Material management 32 11 13 9 3 31 0 63 17 20
2024 Information management 31 29 19 8 0 12 3 69 9 35
2024 Information technology 29 24 23 8 5 10 2 60 15 50
2024 Data sciences 31 18 44 3 2 2 0 50 5 30
2024 Policy 21 17 42 5 3 11 1 42 9 95
2024 Project management 22 27 22 6 4 19 1 61 12 235
2024 Other services to the public 21 20 23 7 4 21 3 54 16 285
2024 None of the above 24 23 21 8 4 16 4 58 15 385
2022 Client contact centre 16 32 28 4 2 13 4 59 8 65
2022 Federal regulators 9 36 38 6 5 5 0 47 12 20
2022 Compliance, inspection and enforcement 24 26 20 11 4 14 1 58 18 85
2022 Communications or public affairs 27 28 25 7 2 10 0 61 11 240
2022 Security 38 14 8 7 13 20 0 65 25 15
2022 Science and technology 15 24 34 10 5 11 1 44 18 345
2022 Administration and operations 25 25 23 9 3 13 2 58 14 495
2022 Human resources 29 25 24 8 6 8 1 59 15 225
2022 Financial management 31 25 19 5 2 16 1 68 9 160
2022 Procurement 30 23 21 3 4 19 0 65 8 45
2022 Real property 20 34 22 7 1 15 3 65 9 130
2022 Material management 34 23 11 17 0 15 0 67 20 30
2022 Information management 19 23 29 14 5 11 0 47 21 35
2022 Information technology 32 24 20 5 0 15 4 69 6 55
2022 Data sciences 17 41 23 9 3 9 0 63 13 30
2022 Policy 24 27 26 10 1 12 0 58 13 90
2022 Project management 25 29 24 7 2 13 0 62 11 340
2022 Other services to the public 23 19 23 10 6 16 2 53 19 275
2022 None of the above 25 19 26 8 5 14 2 53 16 375
2020 Client contact centre 23 29 32 7 4 4 0 55 12 50
2020 Federal regulators 0 59 28 0 0 14 0 68 0 15
2020 Compliance, inspection and enforcement 27 34 18 13 3 2 3 64 17 90
2020 Communications or public affairs 24 34 20 12 4 5 0 62 17 255
2020 Security 51 28 12 0 0 9 0 87 0 10
2020 Science and technology 29 38 17 9 2 4 0 70 12 405
2020 Administration and operations 35 28 21 7 4 5 0 67 11 530
2020 Human resources 30 35 15 10 1 8 0 71 12 215
2020 Financial management 36 26 21 2 2 14 0 72 4 180
2020 Procurement 41 31 16 4 0 7 0 79 4 50
2020 Real property 33 36 20 5 0 6 0 73 6 115
2020 Material management 25 51 16 0 0 4 4 83 0 20
2020 Information management 33 26 22 9 3 7 0 63 13 30
2020 Information technology 34 37 10 5 2 12 0 80 8 60
2020 Data sciences 31 50 7 9 0 3 0 83 10 25
2020 Policy 27 35 18 8 3 9 0 68 12 115
2020 Project management 28 37 18 8 3 5 1 69 12 270
2020 Other services to the public 30 29 22 9 4 4 2 63 14 340
2020 None of the above 29 33 22 8 2 7 0 66 11 450

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 50 5 4 0 0 2 91 4 55
2024 Federal regulators 30 62 0 9 0 0 0 91 9 10
2024 Compliance, inspection and enforcement 31 41 11 8 4 3 1 75 13 75
2024 Communications or public affairs 47 35 6 6 1 4 1 86 8 225
2024 Security 71 16 0 10 3 0 0 87 13 20
2024 Science and technology 46 33 7 7 2 2 3 83 10 375
2024 Administration and operations 46 31 7 6 4 4 2 82 10 500
2024 Human resources 42 37 6 4 5 4 1 84 10 240
2024 Financial management 40 35 8 2 5 8 3 83 8 145
2024 Procurement 56 27 3 5 4 0 5 88 10 50
2024 Real property 39 33 10 6 1 7 4 81 8 130
2024 Material management 57 18 11 7 0 7 0 81 7 20
2024 Information management 50 31 8 5 3 0 3 84 8 35
2024 Information technology 41 28 5 6 10 9 0 77 18 50
2024 Data sciences 59 25 7 5 2 2 0 86 7 30
2024 Policy 34 40 6 6 4 5 5 82 11 95
2024 Project management 48 30 5 9 2 3 3 84 11 230
2024 Other services to the public 39 32 6 7 7 6 3 78 15 285
2024 None of the above 37 33 9 6 4 6 4 78 11 385
2022 Client contact centre 37 39 12 10 0 2 0 77 10 65
2022 Federal regulators 43 41 5 5 0 5 0 89 5 20
2022 Compliance, inspection and enforcement 39 32 5 8 8 5 3 78 17 85
2022 Communications or public affairs 47 38 5 6 2 1 0 86 8 235
2022 Security 53 40 0 0 0 7 0 100 0 15
2022 Science and technology 42 39 7 7 3 2 0 83 10 345
2022 Administration and operations 50 31 5 7 2 3 2 85 10 490
2022 Human resources 46 31 9 4 4 4 1 81 9 225
2022 Financial management 47 32 11 3 2 3 3 84 5 160
2022 Procurement 40 29 16 4 0 8 4 78 4 45
2022 Real property 49 33 7 3 2 2 4 87 5 130
2022 Material management 39 32 14 3 6 3 3 76 10 30
2022 Information management 42 35 6 8 7 0 2 79 15 35
2022 Information technology 53 19 13 2 1 10 1 82 4 55
2022 Data sciences 61 18 11 11 0 0 0 78 11 30
2022 Policy 49 33 7 5 0 5 1 87 5 90
2022 Project management 45 37 6 5 2 4 3 87 7 340
2022 Other services to the public 39 29 13 9 3 4 4 73 12 275
2022 None of the above 44 28 8 6 6 6 2 78 14 375
2020 Client contact centre 46 36 10 4 2 0 2 84 6 50
2020 Federal regulators 29 57 0 7 0 7 0 92 8 15
2020 Compliance, inspection and enforcement 48 27 6 10 7 0 2 77 17 85
2020 Communications or public affairs 48 33 8 5 3 2 1 83 9 250
2020 Security 79 9 12 0 0 0 0 88 0 10
2020 Science and technology 45 35 9 7 2 1 1 82 9 400
2020 Administration and operations 56 27 6 5 3 2 1 85 8 525
2020 Human resources 59 31 6 0 0 3 0 93 1 215
2020 Financial management 55 28 9 3 2 2 2 86 5 175
2020 Procurement 52 30 9 6 0 4 0 85 6 50
2020 Real property 49 34 10 1 1 2 2 87 2 115
2020 Material management 57 19 3 13 0 0 8 83 14 20
2020 Information management 50 18 16 6 0 10 0 76 7 30
2020 Information technology 47 32 10 3 0 5 2 85 4 60
2020 Data sciences 57 32 4 7 0 0 0 89 7 25
2020 Policy 45 35 9 4 1 3 3 85 6 115
2020 Project management 48 34 8 4 3 1 1 84 7 270
2020 Other services to the public 44 33 13 5 3 1 2 79 8 340
2020 None of the above 40 35 11 6 4 1 2 78 10 450

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 4 3 11 10 36 6 30 72 11 55
2024 Federal regulators 0 18 10 9 40 0 24 64 23 10
2024 Compliance, inspection and enforcement 3 6 17 15 41 2 16 69 10 75
2024 Communications or public affairs 2 4 13 9 33 6 33 68 10 225
2024 Security 5 0 24 0 59 0 13 68 5 20
2024 Science and technology 1 8 9 12 46 3 22 76 13 380
2024 Administration and operations 3 5 14 8 39 4 26 67 12 500
2024 Human resources 5 5 10 6 40 4 30 70 15 240
2024 Financial management 1 5 7 4 43 6 34 79 10 145
2024 Procurement 8 3 15 3 50 0 22 67 14 50
2024 Real property 4 2 11 15 36 7 25 75 8 130
2024 Material management 0 5 11 10 35 5 34 74 9 20
2024 Information management 2 7 8 5 45 2 31 75 14 35
2024 Information technology 2 7 12 7 45 7 21 72 12 50
2024 Data sciences 2 2 8 14 51 4 19 85 5 30
2024 Policy 1 10 10 7 42 4 26 71 15 95
2024 Project management 0 7 10 7 46 5 24 75 10 235
2024 Other services to the public 7 4 14 8 41 3 23 66 15 280
2024 None of the above 2 9 14 7 34 7 27 62 16 385
2022 Client contact centre 1 5 12 9 41 5 27 74 9 65
2022 Federal regulators 0 5 13 9 47 11 14 76 7 20
2022 Compliance, inspection and enforcement 2 3 12 10 42 9 22 75 8 85
2022 Communications or public affairs 4 4 12 12 39 3 26 72 11 240
2022 Security 0 7 7 8 51 6 21 80 10 15
2022 Science and technology 1 5 15 10 50 4 15 74 7 345
2022 Administration and operations 3 5 12 8 46 3 22 73 11 490
2022 Human resources 2 5 11 8 47 4 23 76 9 225
2022 Financial management 3 3 9 8 39 3 35 76 9 160
2022 Procurement 0 6 15 8 39 4 29 69 9 45
2022 Real property 1 4 6 6 47 8 28 83 8 130
2022 Material management 0 6 18 16 30 12 17 65 9 30
2022 Information management 2 2 19 4 44 6 22 67 6 35
2022 Information technology 2 4 8 2 45 8 33 77 10 55
2022 Data sciences 0 5 5 5 65 3 16 87 6 30
2022 Policy 1 2 16 8 43 10 20 73 4 90
2022 Project management 1 7 12 9 48 4 18 73 11 340
2022 Other services to the public 7 5 19 11 37 3 18 60 15 275
2022 None of the above 2 10 14 6 41 6 20 64 17 375

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 6 16 16 4 1 51 5 52 11 55
2024 Federal regulators 0 16 29 18 0 38 0 26 28 10
2024 Compliance, inspection and enforcement 7 8 33 6 6 35 5 24 20 75
2024 Communications or public affairs 6 19 29 4 2 37 3 42 10 225
2024 Security 27 12 9 5 3 43 0 69 15 20
2024 Science and technology 4 10 25 5 3 48 6 29 17 375
2024 Administration and operations 7 19 25 3 5 36 5 44 14 500
2024 Human resources 12 20 22 7 4 31 4 49 16 240
2024 Financial management 9 14 23 3 2 42 7 46 10 145
2024 Procurement 12 16 17 3 5 31 16 53 15 50
2024 Real property 8 13 34 3 2 37 3 35 8 130
2024 Material management 6 5 23 0 0 62 5 32 0 20
2024 Information management 13 19 18 2 0 39 9 60 5 35
2024 Information technology 9 9 24 2 3 48 5 39 11 50
2024 Data sciences 14 33 14 5 2 32 0 69 11 30
2024 Policy 7 18 23 6 1 43 1 45 13 95
2024 Project management 4 16 25 4 3 42 5 39 13 235
2024 Other services to the public 9 11 23 4 5 41 7 38 16 285
2024 None of the above 8 11 24 4 3 40 9 38 14 385
2022 Client contact centre 14 21 23 3 0 37 1 58 5 65
2022 Federal regulators 0 34 21 5 10 24 6 49 22 20
2022 Compliance, inspection and enforcement 6 9 23 5 3 53 1 32 19 85
2022 Communications or public affairs 12 22 18 3 2 38 4 59 10 240
2022 Security 13 0 22 7 0 58 0 31 16 15
2022 Science and technology 3 18 27 5 3 42 3 38 14 345
2022 Administration and operations 15 16 28 2 3 32 6 49 7 490
2022 Human resources 16 21 23 4 3 28 5 55 10 225
2022 Financial management 11 14 26 1 1 42 6 47 4 160
2022 Procurement 18 13 22 0 0 44 2 59 0 45
2022 Real property 10 20 21 5 2 35 7 52 13 130
2022 Material management 5 17 29 10 3 31 5 34 20 30
2022 Information management 5 15 28 6 2 36 8 36 15 35
2022 Information technology 8 16 23 5 0 46 3 47 9 55
2022 Data sciences 2 17 18 8 6 41 8 38 27 30
2022 Policy 8 25 25 3 0 40 0 55 5 90
2022 Project management 7 15 30 4 2 37 4 37 11 340
2022 Other services to the public 11 8 26 5 7 37 6 34 20 275
2022 None of the above 8 12 25 4 5 40 5 37 17 375

Question 53. Overall, my department or agency treats me with respect.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 48 46 4 1 0 0 0 94 1 55
2024 Federal regulators 54 46 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 34 40 9 9 7 0 0 74 16 75
2024 Communications or public affairs 47 42 3 7 0 0 0 89 8 225
2024 Security 68 29 3 0 0 0 0 97 0 20
2024 Science and technology 45 38 6 8 3 0 0 83 11 380
2024 Administration and operations 49 35 7 5 4 0 0 84 9 500
2024 Human resources 57 32 6 3 2 0 0 89 5 240
2024 Financial management 60 34 1 3 2 0 0 94 5 145
2024 Procurement 52 35 2 5 6 0 0 87 11 50
2024 Real property 43 37 13 4 3 0 0 80 7 130
2024 Material management 43 42 0 15 0 0 0 85 15 20
2024 Information management 55 33 3 10 0 0 0 87 10 35
2024 Information technology 41 27 11 13 8 0 0 68 21 50
2024 Data sciences 69 22 10 0 0 0 0 90 0 30
2024 Policy 43 43 6 4 3 0 0 87 8 95
2024 Project management 47 37 7 6 2 0 0 84 8 235
2024 Other services to the public 38 39 10 8 5 0 0 77 13 285
2024 None of the above 36 40 9 7 8 0 0 76 15 385
2022 Client contact centre 41 51 8 0 0 0 0 92 0 65
2022 Federal regulators 40 50 4 5 0 0 0 91 5 20
2022 Compliance, inspection and enforcement 36 39 8 10 6 0 0 76 16 85
2022 Communications or public affairs 55 37 3 4 1 0 0 92 5 240
2022 Security 58 42 0 0 0 0 0 100 0 15
2022 Science and technology 44 42 7 6 1 0 0 86 8 345
2022 Administration and operations 52 35 5 5 2 0 0 87 7 495
2022 Human resources 60 30 5 3 2 0 0 90 5 225
2022 Financial management 53 36 7 2 1 0 0 89 3 160
2022 Procurement 50 35 6 4 2 2 0 87 6 45
2022 Real property 51 34 7 6 2 0 0 85 8 130
2022 Material management 33 48 6 6 6 0 0 81 12 30
2022 Information management 59 23 4 8 5 0 0 83 13 35
2022 Information technology 57 27 5 1 9 0 0 85 11 55
2022 Data sciences 53 42 3 2 0 0 0 95 2 30
2022 Policy 56 34 6 3 2 0 0 90 5 90
2022 Project management 52 38 6 3 1 0 0 90 4 340
2022 Other services to the public 34 40 10 12 4 0 0 75 16 275
2022 None of the above 45 32 10 7 6 0 0 77 13 375
2020 Client contact centre 36 54 6 4 0 0 0 90 4 50
2020 Federal regulators 45 49 7 0 0 0 0 93 0 15
2020 Compliance, inspection and enforcement 32 41 11 9 7 0 0 74 16 85
2020 Communications or public affairs 61 31 5 2 2 0 0 91 4 250
2020 Security 50 39 0 0 12 0 0 88 12 10
2020 Science and technology 56 29 8 5 2 0 0 85 7 400
2020 Administration and operations 56 32 6 3 2 0 0 89 5 530
2020 Human resources 64 31 3 2 0 0 0 95 2 215
2020 Financial management 63 25 6 2 3 0 0 88 5 175
2020 Procurement 60 28 10 2 0 0 0 88 2 50
2020 Real property 56 33 6 4 1 0 0 89 5 115
2020 Material management 55 35 7 3 0 0 0 90 3 20
2020 Information management 61 30 3 6 0 0 0 91 6 30
2020 Information technology 47 41 9 4 0 0 0 88 4 60
2020 Data sciences 50 32 14 4 0 0 0 83 4 25
2020 Policy 51 30 10 6 3 1 0 81 9 110
2020 Project management 52 33 7 5 3 0 0 85 8 270
2020 Other services to the public 47 32 9 7 4 1 0 80 11 340
2020 None of the above 45 34 10 6 4 0 0 80 10 450
2019 Client contact centre 52 33 8 5 2 0 0 86 6 175
2019 Federal regulators 40 20 29 6 5 0 0 60 11 15
2019 Compliance, inspection and enforcement 35 39 7 11 8 0 0 73 19 90
2019 Communications or public affairs 59 30 5 5 1 0 0 89 6 360
2019 Security 54 46 0 0 0 0 0 100 0 15
2019 Science and technology 49 37 9 3 1 1 0 87 5 410
2019 Administration and operations 48 36 8 6 2 0 0 85 7 580
2019 Human resources 57 33 4 4 1 0 0 90 5 250
2019 Financial management 46 37 8 4 3 1 0 84 7 165
2019 Procurement 54 29 13 0 4 0 0 83 4 45
2019 Real property 48 40 4 7 2 0 0 87 9 125
2019 Material management 47 28 11 9 4 0 0 75 13 30
2019 Information management 48 38 10 0 5 0 0 85 5 35
2019 Information technology 47 39 8 4 2 0 0 86 6 50
2019 Data sciences 61 22 12 2 2 0 0 83 4 45
2019 Policy 41 43 5 6 5 0 0 84 11 80
2019 Project management 55 31 6 6 2 0 0 86 9 285
2019 Other services to the public 57 27 8 5 4 0 0 84 9 850
2019 None of the above 47 33 10 7 3 1 0 80 10 650

Question 54. I would recommend my department or agency as a great place to work.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 37 10 5 3 0 0 82 8 55
2024 Federal regulators 47 34 0 19 0 0 0 81 19 10
2024 Compliance, inspection and enforcement 24 42 16 6 13 0 0 66 18 75
2024 Communications or public affairs 42 43 8 6 2 0 0 84 8 225
2024 Security 66 24 9 0 0 0 0 91 0 20
2024 Science and technology 41 34 12 8 5 0 0 75 13 380
2024 Administration and operations 44 32 11 8 5 0 0 76 13 500
2024 Human resources 52 32 10 3 2 0 0 85 5 240
2024 Financial management 49 38 9 1 3 0 0 87 4 145
2024 Procurement 53 29 8 7 3 0 0 82 10 50
2024 Real property 42 34 10 9 6 0 0 75 14 130
2024 Material management 39 41 8 12 0 0 0 80 12 20
2024 Information management 43 26 21 3 8 0 0 68 10 35
2024 Information technology 33 32 0 23 11 0 0 66 34 50
2024 Data sciences 66 23 10 0 0 2 0 90 0 30
2024 Policy 31 52 8 5 4 0 0 83 9 95
2024 Project management 41 33 12 10 4 0 0 74 14 235
2024 Other services to the public 33 36 16 8 6 1 0 70 14 285
2024 None of the above 30 37 14 11 7 1 0 67 19 385
2022 Client contact centre 38 40 11 7 4 0 0 77 12 65
2022 Federal regulators 25 40 26 10 0 0 0 65 10 20
2022 Compliance, inspection and enforcement 33 28 16 10 14 0 0 61 24 85
2022 Communications or public affairs 59 24 9 6 2 0 0 83 8 235
2022 Security 58 20 21 0 0 0 0 79 0 15
2022 Science and technology 43 36 13 7 2 0 0 78 9 345
2022 Administration and operations 50 30 11 6 3 1 0 80 9 495
2022 Human resources 53 29 8 7 3 0 0 83 9 225
2022 Financial management 50 29 9 8 4 1 0 80 11 160
2022 Procurement 45 31 10 11 4 0 0 76 14 45
2022 Real property 48 27 16 8 1 0 0 76 8 130
2022 Material management 17 57 8 6 12 0 0 74 18 30
2022 Information management 53 19 13 8 5 2 0 73 13 35
2022 Information technology 52 31 4 5 9 0 0 83 14 55
2022 Data sciences 50 35 10 5 0 0 0 85 5 30
2022 Policy 51 36 7 4 2 0 0 87 6 90
2022 Project management 45 36 13 3 2 0 0 81 6 340
2022 Other services to the public 32 34 12 10 11 1 0 67 21 275
2022 None of the above 36 32 13 10 9 1 0 68 19 375
2020 Client contact centre 30 52 15 4 0 0 0 81 4 50
2020 Federal regulators 31 34 27 7 0 0 0 66 7 15
2020 Compliance, inspection and enforcement 30 33 19 9 9 0 0 63 18 85
2020 Communications or public affairs 54 31 10 3 2 0 0 85 5 255
2020 Security 48 19 12 9 12 0 0 68 21 10
2020 Science and technology 44 36 13 6 2 0 0 80 8 400
2020 Administration and operations 52 30 10 5 3 0 0 82 8 525
2020 Human resources 53 34 6 6 0 0 0 87 7 215
2020 Financial management 50 31 8 7 3 1 0 81 10 180
2020 Procurement 50 30 15 5 0 0 0 79 5 50
2020 Real property 51 33 10 5 1 0 0 84 6 115
2020 Material management 44 36 7 13 0 0 0 80 13 20
2020 Information management 52 21 9 18 0 0 0 73 18 30
2020 Information technology 44 37 12 4 4 0 0 81 7 60
2020 Data sciences 50 36 7 4 4 0 0 86 7 25
2020 Policy 45 29 16 7 3 0 0 75 10 115
2020 Project management 47 31 11 5 5 0 0 78 10 270
2020 Other services to the public 39 29 17 8 7 0 0 68 15 335
2020 None of the above 37 34 11 11 5 0 0 72 16 445
2019 Client contact centre 44 30 19 5 3 0 0 74 7 175
2019 Federal regulators 40 20 23 17 0 0 0 60 17 15
2019 Compliance, inspection and enforcement 27 35 13 14 10 0 0 62 24 90
2019 Communications or public affairs 52 30 10 6 2 0 0 82 8 360
2019 Security 45 29 4 12 12 0 0 73 23 15
2019 Science and technology 44 34 13 6 3 0 0 78 10 405
2019 Administration and operations 44 31 13 10 2 0 0 76 12 580
2019 Human resources 49 34 9 5 3 0 0 83 8 250
2019 Financial management 40 39 10 6 4 1 0 80 10 165
2019 Procurement 58 20 8 10 4 0 0 79 13 45
2019 Real property 44 35 10 5 6 0 0 79 11 130
2019 Material management 38 28 11 14 9 0 0 66 23 30
2019 Information management 40 27 21 8 5 0 0 67 13 35
2019 Information technology 46 26 19 2 5 2 0 73 7 45
2019 Data sciences 47 37 9 4 2 0 0 84 6 45
2019 Policy 40 39 8 10 4 0 0 78 14 80
2019 Project management 49 32 11 5 3 0 0 81 8 285
2019 Other services to the public 50 28 9 8 5 0 0 78 13 850
2019 None of the above 41 28 16 9 5 1 0 70 14 650

Question 55. I am satisfied with my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 42 14 14 0 0 0 72 14 55
2024 Federal regulators 47 25 10 19 0 0 0 71 19 10
2024 Compliance, inspection and enforcement 22 40 12 16 9 0 0 62 25 75
2024 Communications or public affairs 36 45 7 8 4 0 0 81 12 225
2024 Security 64 23 13 0 0 0 0 87 0 20
2024 Science and technology 32 37 12 12 7 0 0 69 20 380
2024 Administration and operations 42 31 11 12 5 0 0 73 17 500
2024 Human resources 46 35 9 6 3 1 0 82 9 240
2024 Financial management 46 42 6 4 3 0 0 87 7 145
2024 Procurement 47 35 11 4 3 0 0 82 7 50
2024 Real property 36 36 14 8 7 0 0 72 15 130
2024 Material management 44 39 10 8 0 0 0 82 8 20
2024 Information management 33 33 14 15 5 0 0 66 20 35
2024 Information technology 27 30 2 23 18 0 0 57 41 50
2024 Data sciences 53 29 14 0 2 2 0 84 2 30
2024 Policy 29 47 6 11 5 1 0 77 17 95
2024 Project management 34 39 8 15 3 0 0 74 18 235
2024 Other services to the public 27 35 17 14 6 0 1 63 20 285
2024 None of the above 25 38 13 14 10 0 0 63 24 385
2022 Client contact centre 21 57 9 7 6 0 0 78 13 65
2022 Federal regulators 25 39 15 21 0 0 0 64 21 20
2022 Compliance, inspection and enforcement 23 32 15 16 13 0 0 55 30 85
2022 Communications or public affairs 50 32 8 6 3 0 0 83 10 240
2022 Security 41 30 0 15 13 0 0 71 29 15
2022 Science and technology 31 46 9 11 3 0 0 77 14 345
2022 Administration and operations 44 35 9 8 3 0 0 79 12 495
2022 Human resources 50 31 10 7 2 0 0 81 9 225
2022 Financial management 46 30 15 5 3 1 0 76 9 160
2022 Procurement 41 41 8 8 2 0 0 82 10 45
2022 Real property 39 37 14 9 1 0 0 76 10 130
2022 Material management 25 43 10 10 12 0 0 68 22 30
2022 Information management 54 15 14 13 4 0 0 69 17 35
2022 Information technology 37 37 6 7 12 0 0 75 19 55
2022 Data sciences 44 41 9 5 0 0 0 86 5 30
2022 Policy 42 44 8 5 2 0 0 86 7 90
2022 Project management 38 41 13 6 2 0 0 79 8 340
2022 Other services to the public 24 36 13 17 9 1 0 61 26 275
2022 None of the above 32 34 12 11 10 0 0 66 21 375
2020 Client contact centre 22 59 10 9 0 0 0 81 9 50
2020 Federal regulators 29 37 21 7 7 0 0 66 14 15
2020 Compliance, inspection and enforcement 25 37 14 17 7 0 0 62 24 85
2020 Communications or public affairs 49 34 12 4 2 0 0 83 6 250
2020 Security 30 38 12 9 12 0 0 68 21 10
2020 Science and technology 40 38 12 8 2 0 0 78 10 400
2020 Administration and operations 47 32 11 7 3 1 0 80 9 525
2020 Human resources 53 33 6 7 0 0 0 86 8 210
2020 Financial management 49 29 11 7 4 0 0 78 11 175
2020 Procurement 49 29 19 2 0 0 0 79 2 50
2020 Real property 49 34 11 3 2 0 0 83 5 115
2020 Material management 44 43 4 10 0 0 0 86 10 20
2020 Information management 55 18 9 18 0 0 0 73 18 30
2020 Information technology 47 36 12 4 2 0 0 83 5 60
2020 Data sciences 45 41 3 7 4 0 0 86 11 25
2020 Policy 44 29 16 7 4 0 0 73 11 115
2020 Project management 45 32 12 7 5 0 0 77 11 265
2020 Other services to the public 37 30 15 10 6 1 0 68 17 340
2020 None of the above 32 35 16 12 5 1 0 68 16 450
2019 Client contact centre 43 29 17 6 5 0 0 72 11 170
2019 Federal regulators 27 24 26 12 11 0 0 51 23 15
2019 Compliance, inspection and enforcement 26 29 12 19 14 0 0 55 33 90
2019 Communications or public affairs 49 30 9 10 2 0 0 79 11 360
2019 Security 37 25 26 12 0 0 0 63 12 15
2019 Science and technology 38 37 13 9 3 0 0 75 12 410
2019 Administration and operations 37 35 13 12 3 0 0 73 14 580
2019 Human resources 46 36 12 3 3 0 0 83 6 250
2019 Financial management 38 41 10 6 4 1 0 80 10 160
2019 Procurement 55 27 6 10 2 0 0 82 12 45
2019 Real property 36 39 10 9 5 0 0 76 14 130
2019 Material management 28 39 7 26 0 0 0 67 26 30
2019 Information management 43 31 11 13 2 0 0 74 16 35
2019 Information technology 38 32 20 6 5 0 0 69 11 45
2019 Data sciences 47 33 13 2 2 2 0 82 4 45
2019 Policy 37 37 6 15 4 0 0 75 19 80
2019 Project management 44 35 10 7 4 0 0 79 11 285
2019 Other services to the public 46 29 9 10 5 0 0 75 15 845
2019 None of the above 36 31 13 12 6 1 0 69 19 650
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Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 29 19 5 3 2 0 72 8 55
2024 Federal regulators 44 10 17 22 8 0 0 54 29 10
2024 Compliance, inspection and enforcement 29 28 17 17 10 0 0 56 27 75
2024 Communications or public affairs 49 30 12 5 1 2 0 81 7 225
2024 Security 52 14 24 8 3 0 0 66 11 20
2024 Science and technology 34 29 16 13 5 4 0 65 19 380
2024 Administration and operations 44 27 13 7 5 4 0 73 13 500
2024 Human resources 53 18 14 8 3 4 0 75 11 240
2024 Financial management 46 27 21 4 2 0 0 72 6 145
2024 Procurement 45 24 19 5 7 0 0 69 12 50
2024 Real property 42 24 13 10 7 4 0 68 18 130
2024 Material management 20 48 10 22 0 0 0 68 22 20
2024 Information management 37 20 31 5 5 2 0 58 11 35
2024 Information technology 33 28 17 7 14 2 0 62 21 50
2024 Data sciences 54 24 15 2 2 2 0 80 4 30
2024 Policy 45 27 14 3 7 2 1 75 11 95
2024 Project management 46 24 10 8 5 7 0 75 14 235
2024 Other services to the public 34 24 19 10 9 5 1 61 20 285
2024 None of the above 31 28 18 9 7 7 0 63 18 385
2022 Client contact centre 35 47 15 2 0 2 0 84 2 65
2022 Federal regulators 46 20 15 9 5 5 0 69 15 20
2022 Compliance, inspection and enforcement 25 23 24 16 10 1 1 49 27 85
2022 Communications or public affairs 54 25 8 7 4 2 0 82 11 240
2022 Security 52 33 0 0 15 0 0 85 15 15
2022 Science and technology 36 31 16 11 3 3 0 69 15 345
2022 Administration and operations 45 26 12 8 6 2 0 73 14 495
2022 Human resources 50 21 13 9 4 3 1 74 13 225
2022 Financial management 41 27 16 7 5 3 0 70 13 160
2022 Procurement 35 36 16 4 2 4 4 76 6 45
2022 Real property 39 31 16 6 5 3 0 73 11 130
2022 Material management 31 37 22 10 0 0 0 68 10 30
2022 Information management 46 13 20 17 2 2 0 60 20 35
2022 Information technology 44 31 10 0 10 6 0 79 10 55
2022 Data sciences 53 24 13 8 3 0 0 76 10 30
2022 Policy 53 23 14 3 6 1 0 77 9 90
2022 Project management 42 29 16 9 2 2 0 73 11 340
2022 Other services to the public 28 25 20 11 11 4 1 55 23 275
2022 None of the above 39 22 13 9 10 6 0 65 21 375
2020 Client contact centre 38 28 22 7 0 5 0 69 7 50
2020 Federal regulators 29 44 14 0 7 7 0 78 7 15
2020 Compliance, inspection and enforcement 28 31 18 15 8 0 0 59 23 85
2020 Communications or public affairs 55 21 12 7 3 2 0 77 10 255
2020 Security 48 18 0 12 12 10 0 74 26 10
2020 Science and technology 43 24 19 9 3 1 0 68 12 400
2020 Administration and operations 50 24 14 6 4 2 0 76 10 525
2020 Human resources 54 27 9 5 3 1 1 82 8 215
2020 Financial management 43 27 17 6 4 2 1 73 10 180
2020 Procurement 48 18 21 10 2 0 0 67 12 50
2020 Real property 48 30 12 6 2 1 1 79 8 115
2020 Material management 44 26 4 26 0 0 0 70 26 20
2020 Information management 53 9 17 18 3 0 0 62 22 30
2020 Information technology 42 24 23 2 3 5 0 70 6 60
2020 Data sciences 56 20 10 11 0 4 0 78 11 25
2020 Policy 54 19 14 7 4 3 0 74 12 115
2020 Project management 49 24 14 7 5 1 0 74 12 270
2020 Other services to the public 38 24 14 10 7 5 1 66 18 340
2020 None of the above 38 26 19 8 6 2 1 66 14 445
2019 Client contact centre 36 28 16 8 5 7 1 69 14 170
2019 Federal regulators 22 29 26 6 17 0 0 51 23 15
2019 Compliance, inspection and enforcement 24 29 23 10 13 2 0 53 23 90
2019 Communications or public affairs 46 21 17 7 5 4 0 70 13 360
2019 Security 21 37 7 4 23 7 0 63 29 15
2019 Science and technology 40 28 15 8 5 3 0 71 13 410
2019 Administration and operations 40 27 16 9 4 3 1 70 13 580
2019 Human resources 48 27 12 5 5 2 1 77 10 250
2019 Financial management 38 28 12 12 6 3 1 69 19 165
2019 Procurement 56 19 19 0 5 0 0 75 5 45
2019 Real property 41 30 12 10 5 1 1 73 15 130
2019 Material management 37 35 17 9 0 2 0 74 9 30
2019 Information management 33 24 13 25 2 3 0 59 28 35
2019 Information technology 47 28 15 7 2 0 0 75 9 50
2019 Data sciences 31 34 9 19 2 5 0 68 22 45
2019 Policy 41 28 13 10 5 3 0 71 16 80
2019 Project management 46 28 13 9 3 1 0 75 13 285
2019 Other services to the public 42 24 16 8 6 4 1 69 15 850
2019 None of the above 39 24 16 10 6 4 2 67 16 650

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic Yes
(%)		 No
(%)		 Unsure
(%)		 Total responses
2024 Client contact centre 50 34 17 55
2024 Federal regulators 19 45 36 10
2024 Compliance, inspection and enforcement 42 34 25 75
2024 Communications or public affairs 40 31 29 225
2024 Security 38 29 34 20
2024 Science and technology 43 29 28 380
2024 Administration and operations 38 33 28 500
2024 Human resources 43 32 25 240
2024 Financial management 32 29 39 145
2024 Procurement 25 43 32 50
2024 Real property 44 28 28 130
2024 Material management 47 29 24 20
2024 Information management 37 18 45 35
2024 Information technology 40 22 37 50
2024 Data sciences 37 48 14 30
2024 Policy 43 25 32 95
2024 Project management 44 28 28 235
2024 Other services to the public 36 33 32 285
2024 None of the above 30 34 35 385
2022 Client contact centre 28 32 40 65
2022 Federal regulators 40 42 18 20
2022 Compliance, inspection and enforcement 34 32 35 85
2022 Communications or public affairs 51 28 21 240
2022 Security 34 23 42 15
2022 Science and technology 40 30 30 345
2022 Administration and operations 41 34 25 495
2022 Human resources 54 23 23 225
2022 Financial management 36 36 29 160
2022 Procurement 20 32 49 45
2022 Real property 41 31 28 130
2022 Material management 30 31 39 30
2022 Information management 39 22 39 35
2022 Information technology 37 33 30 55
2022 Data sciences 26 47 26 30
2022 Policy 42 30 28 90
2022 Project management 38 33 29 340
2022 Other services to the public 40 27 33 275
2022 None of the above 35 31 34 375
2020 Client contact centre 33 30 37 50
2020 Federal regulators 34 45 21 15
2020 Compliance, inspection and enforcement 19 50 31 90
2020 Communications or public affairs 29 36 35 255
2020 Security 0 43 57 10
2020 Science and technology 18 43 39 405
2020 Administration and operations 25 39 35 530
2020 Human resources 26 45 29 215
2020 Financial management 25 41 34 180
2020 Procurement 17 44 39 50
2020 Real property 14 46 40 115
2020 Material management 24 58 18 20
2020 Information management 29 33 39 30
2020 Information technology 17 50 33 60
2020 Data sciences 26 39 35 25
2020 Policy 30 26 43 115
2020 Project management 29 40 32 270
2020 Other services to the public 19 43 38 340
2020 None of the above 19 44 37 450
2019 Client contact centre 30 34 36 175
2019 Federal regulators 41 31 28 15
2019 Compliance, inspection and enforcement 20 32 48 90
2019 Communications or public affairs 39 26 35 360
2019 Security 19 44 37 15
2019 Science and technology 27 36 36 410
2019 Administration and operations 27 38 35 580
2019 Human resources 39 32 29 255
2019 Financial management 29 40 31 165
2019 Procurement 13 57 30 45
2019 Real property 24 44 32 130
2019 Material management 9 61 30 30
2019 Information management 38 30 32 35
2019 Information technology 24 39 37 50
2019 Data sciences 27 33 40 45
2019 Policy 39 29 31 80
2019 Project management 29 34 36 285
2019 Other services to the public 29 35 36 845
2019 None of the above 22 41 37 650

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.
Survey year Demographic To retire
(%)		 To pursue another position within my department or agency
(%)		 To pursue a position in another department or agency
(%)		 To pursue a position outside the federal public service
(%)		 End of my term, casual or student employment
(%)		 Other reason
(%)		 Total responses
2024 Client contact centre 9 61 0 0 30 0 25
2024 Compliance, inspection and enforcement 9 25 27 8 20 11 25
2024 Communications or public affairs 8 47 10 2 26 6 90
2024 Science and technology 7 26 7 13 39 7 140
2024 Administration and operations 13 48 13 5 16 5 190
2024 Human resources 7 53 18 1 11 11 100
2024 Financial management 17 45 12 2 12 12 45
2024 Procurement 6 65 6 14 0 8 15
2024 Real property 15 38 20 6 11 10 55
2024 Information management 15 34 0 14 37 0 10
2024 Information technology 9 26 32 5 19 10 20
2024 Data sciences 0 22 26 0 41 11 10
2024 Policy 8 38 21 4 24 5 40
2024 Project management 9 35 12 15 22 7 100
2024 Other services to the public 12 34 9 20 19 7 95
2024 None of the above 18 36 14 7 22 3 110
2022 Client contact centre 12 46 26 6 0 11 20
2022 Compliance, inspection and enforcement 5 32 42 21 0 0 25
2022 Communications or public affairs 6 35 9 7 39 5 110
2022 Science and technology 4 31 8 10 35 12 120
2022 Administration and operations 8 50 12 9 16 5 190
2022 Human resources 13 42 18 5 19 3 115
2022 Financial management 21 35 25 9 7 3 60
2022 Procurement 18 39 0 13 11 19 10
2022 Real property 16 47 13 8 13 3 50
2022 Information management 0 16 25 6 48 6 10
2022 Information technology 22 28 36 5 10 0 20
2022 Policy 2 44 26 7 13 9 40
2022 Project management 12 47 11 8 17 5 125
2022 Other services to the public 22 36 11 11 12 8 115
2022 None of the above 13 26 10 19 23 9 125
2020 Client contact centre 13 42 13 13 0 19 15
2020 Compliance, inspection and enforcement 17 30 24 12 7 11 15
2020 Communications or public affairs 7 47 14 4 24 4 70
2020 Science and technology 18 32 8 7 24 11 75
2020 Administration and operations 19 48 19 3 5 7 140
2020 Human resources 26 17 38 3 7 8 55
2020 Financial management 18 30 36 4 7 4 45
2020 Real property 21 43 10 21 0 5 20
2020 Information technology 9 38 31 0 12 10 10
2020 Policy 15 34 32 3 6 11 35
2020 Project management 18 33 17 6 22 4 80
2020 Other services to the public 15 39 9 20 12 5 65
2020 None of the above 28 21 13 13 12 13 85
2019 Client contact centre 11 12 0 24 48 6 55
2019 Compliance, inspection and enforcement 11 6 20 9 40 15 20
2019 Communications or public affairs 4 22 10 9 49 7 140
2019 Science and technology 4 21 9 9 53 4 110
2019 Administration and operations 10 33 16 8 27 6 155
2019 Human resources 14 23 30 7 20 6 95
2019 Financial management 28 25 21 8 11 6 45
2019 Real property 17 29 17 7 24 6 35
2019 Information management 6 31 18 0 45 0 15
2019 Information technology 10 23 35 16 17 0 10
2019 Data sciences 0 9 0 0 82 9 10
2019 Policy 13 48 22 6 10 0 30
2019 Project management 13 31 10 11 32 2 85
2019 Other services to the public 7 18 9 11 48 7 255
2019 None of the above 15 13 12 13 39 8 160
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Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 14 86 55
2024 Federal regulators 0 100 10
2024 Compliance, inspection and enforcement 28 72 75
2024 Communications or public affairs 8 92 225
2024 Science and technology 16 84 380
2024 Administration and operations 16 84 500
2024 Human resources 11 89 240
2024 Financial management 7 93 145
2024 Procurement 14 86 50
2024 Real property 21 79 130
2024 Information technology 14 86 50
2024 Policy 11 89 95
2024 Project management 19 81 235
2024 Other services to the public 23 77 285
2024 None of the above 21 79 385
2022 Client contact centre 15 85 65
2022 Compliance, inspection and enforcement 26 74 85
2022 Communications or public affairs 10 90 240
2022 Science and technology 10 90 345
2022 Administration and operations 17 83 490
2022 Human resources 10 90 225
2022 Financial management 9 91 160
2022 Procurement 15 85 45
2022 Real property 7 93 130
2022 Material management 23 77 30
2022 Data sciences 0 100 30
2022 Policy 7 93 90
2022 Project management 11 89 340
2022 Other services to the public 21 79 275
2022 None of the above 20 80 375
2020 Client contact centre 12 88 50
2020 Federal regulators 0 100 15
2020 Compliance, inspection and enforcement 21 79 90
2020 Communications or public affairs 8 92 255
2020 Security 0 100 10
2020 Science and technology 11 89 405
2020 Administration and operations 12 88 525
2020 Human resources 3 97 215
2020 Financial management 6 94 180
2020 Procurement 11 89 50
2020 Real property 12 88 115
2020 Information management 15 85 30
2020 Information technology 10 90 60
2020 Policy 10 90 115
2020 Project management 13 87 270
2020 Other services to the public 16 84 340
2020 None of the above 15 85 450
2019 Client contact centre 13 87 175
2019 Compliance, inspection and enforcement 18 82 90
2019 Communications or public affairs 12 88 360
2019 Science and technology 12 88 405
2019 Administration and operations 15 85 580
2019 Human resources 11 89 250
2019 Financial management 14 86 160
2019 Real property 13 87 130
2019 Material management 26 74 30
2019 Information management 13 87 35
2019 Information technology 18 82 45
2019 Data sciences 17 83 40
2019 Policy 12 88 80
2019 Project management 11 89 285
2019 Other services to the public 17 83 845
2019 None of the above 15 85 650

Question 59a. From whom did you experience harassment on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 48 52 20
2024 Communications or public affairs 40 60 20
2024 Science and technology 46 54 60
2024 Administration and operations 45 55 75
2024 Human resources 65 35 25
2024 Financial management 37 63 10
2024 Real property 54 46 25
2024 Project management 49 51 40
2024 Other services to the public 53 47 60
2024 None of the above 47 53 70
2022 Compliance, inspection and enforcement 43 57 20
2022 Communications or public affairs 37 63 25
2022 Science and technology 42 58 35
2022 Administration and operations 42 58 75
2022 Human resources 51 49 25
2022 Financial management 46 54 15
2022 Real property 38 62 10
2022 Project management 59 41 35
2022 Other services to the public 53 47 50
2022 None of the above 51 49 75
2020 Compliance, inspection and enforcement 57 43 20
2020 Communications or public affairs 74 26 20
2020 Science and technology 54 46 45
2020 Administration and operations 55 45 60
2020 Financial management 47 53 10
2020 Real property 44 56 15
2020 Policy 55 45 10
2020 Project management 45 55 35
2020 Other services to the public 40 60 50
2020 None of the above 51 49 65
2019 Client contact centre 34 66 25
2019 Compliance, inspection and enforcement 52 48 15
2019 Communications or public affairs 50 50 40
2019 Science and technology 59 41 45
2019 Administration and operations 44 56 80
2019 Human resources 38 62 30
2019 Financial management 55 45 20
2019 Real property 59 41 15
2019 Project management 52 48 30
2019 Other services to the public 50 50 135
2019 None of the above 52 48 90

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 45 55 20
2024 Communications or public affairs 66 34 20
2024 Science and technology 49 51 60
2024 Administration and operations 51 49 75
2024 Human resources 49 51 25
2024 Financial management 87 13 10
2024 Real property 32 68 25
2024 Policy 83 17 10
2024 Project management 39 61 40
2024 Other services to the public 44 56 60
2024 None of the above 55 45 70
2022 Compliance, inspection and enforcement 64 36 20
2022 Communications or public affairs 49 51 25
2022 Science and technology 53 47 35
2022 Administration and operations 59 41 75
2022 Human resources 46 54 25
2022 Financial management 68 32 15
2022 Real property 62 38 10
2022 Project management 49 51 35
2022 Other services to the public 55 45 50
2022 None of the above 55 45 75
2020 Compliance, inspection and enforcement 70 30 20
2020 Communications or public affairs 44 56 20
2020 Science and technology 56 44 45
2020 Administration and operations 53 47 60
2020 Real property 62 38 15
2020 Project management 64 36 35
2020 Other services to the public 47 53 50
2020 None of the above 54 46 65
2019 Client contact centre 52 48 25
2019 Compliance, inspection and enforcement 62 38 15
2019 Communications or public affairs 27 73 40
2019 Science and technology 51 49 45
2019 Administration and operations 52 48 80
2019 Human resources 65 35 30
2019 Financial management 60 40 20
2019 Real property 53 47 15
2019 Project management 37 63 30
2019 Other services to the public 47 53 135
2019 None of the above 56 44 90

Question 59c. From whom did you experience harassment on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 20
2024 Communications or public affairs 0 100 20
2024 Science and technology 10 90 60
2024 Administration and operations 17 83 75
2024 Other services to the public 18 82 60
2024 None of the above 6 94 70
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 3 97 25
2022 Science and technology 4 96 35
2022 Administration and operations 11 89 75
2022 Human resources 17 83 25
2022 Financial management 15 85 15
2022 Real property 9 91 10
2022 Project management 7 93 35
2022 Other services to the public 19 81 50
2022 None of the above 6 94 75
2020 Administration and operations 12 88 60
2020 Real property 0 100 15
2020 Policy 0 100 10
2020 Other services to the public 14 86 50
2020 None of the above 11 89 65
2019 Compliance, inspection and enforcement 0 100 15
2019 Science and technology 12 88 45
2019 Administration and operations 9 91 80
2019 Human resources 0 100 30
2019 Other services to the public 7 93 135
2019 None of the above 5 95 90

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 20
2024 Science and technology 0 100 60
2024 Administration and operations 0 100 75
2024 Human resources 0 100 25
2024 Financial management 0 100 10
2024 Real property 0 100 25
2024 Policy 0 100 10
2024 Project management 0 100 40
2024 Other services to the public 0 100 60
2024 None of the above 0 100 70
2022 Compliance, inspection and enforcement 4 96 20
2022 Communications or public affairs 0 100 25
2022 Science and technology 0 100 35
2022 Administration and operations 0 100 75
2022 Human resources 0 100 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 0 100 35
2022 Other services to the public 0 100 50
2022 None of the above 0 100 75
2020 Communications or public affairs 0 100 20
2020 Science and technology 0 100 45
2020 Administration and operations 0 100 60
2020 Financial management 0 100 10
2020 Real property 0 100 15
2020 Policy 0 100 10
2020 Project management 0 100 35
2020 Other services to the public 0 100 50
2020 None of the above 0 100 65
2019 Client contact centre 0 100 25
2019 Communications or public affairs 0 100 40
2019 Science and technology 0 100 45
2019 Administration and operations 0 100 80
2019 Human resources 0 100 30
2019 Financial management 0 100 20
2019 Real property 0 100 15
2019 Policy 0 100 10
2019 Other services to the public 0 100 135

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 20
2024 None of the above 5 95 70
2022 Compliance, inspection and enforcement 10 90 20
2022 Communications or public affairs 18 82 25
2022 Science and technology 12 88 35
2022 Administration and operations 7 93 75
2022 Human resources 5 95 25
2022 Financial management 0 100 15
2022 Real property 18 82 10
2022 Project management 14 86 35
2022 Other services to the public 6 94 50
2022 None of the above 3 97 75
2020 Science and technology 15 85 45
2020 None of the above 10 90 65
2019 Human resources 0 100 30
2019 Policy 0 100 10
2019 Other services to the public 7 93 135
2019 None of the above 7 93 90

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 52 48 20
2024 Communications or public affairs 36 64 20
2024 Science and technology 43 57 60
2024 Administration and operations 28 72 75
2024 Policy 0 100 10
2024 Project management 30 70 40
2024 Other services to the public 30 70 60
2024 None of the above 19 81 70
2022 Compliance, inspection and enforcement 38 62 20
2022 Communications or public affairs 26 74 25
2022 Science and technology 29 71 35
2022 Administration and operations 31 69 75
2022 Human resources 0 100 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 16 84 35
2022 Other services to the public 46 54 50
2022 None of the above 16 84 75
2020 Compliance, inspection and enforcement 50 50 20
2020 Science and technology 15 85 45
2020 Administration and operations 19 81 60
2020 Financial management 0 100 10
2020 Policy 0 100 10
2020 Project management 19 81 35
2020 Other services to the public 22 78 50
2020 None of the above 14 86 65
2019 Client contact centre 36 64 25
2019 Compliance, inspection and enforcement 44 56 15
2019 Communications or public affairs 44 56 40
2019 Administration and operations 31 69 80
2019 Policy 0 100 10
2019 Project management 24 76 30
2019 Other services to the public 39 61 135
2019 None of the above 11 89 90

Question 59g. From whom did you experience harassment on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Policy 0 100 10
2024 Other services to the public 0 100 60
2022 Compliance, inspection and enforcement 0 100 20
2022 Communications or public affairs 5 95 25
2022 Science and technology 3 97 35
2022 Administration and operations 1 99 75
2022 Human resources 3 97 25
2022 Financial management 16 84 15
2022 Real property 0 100 10
2022 Project management 2 98 35
2022 Other services to the public 1 99 50
2022 None of the above 3 97 75
2020 Communications or public affairs 0 100 20
2020 Financial management 0 100 10
2020 Real property 0 100 15
2020 Policy 0 100 10
2019 Administration and operations 0 100 80
2019 Human resources 0 100 30
2019 Policy 0 100 10
2019 Project management 0 100 30
2019 Other services to the public 5 95 135

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 44 56 20
2024 Communications or public affairs 38 62 20
2024 Science and technology 29 71 60
2024 Administration and operations 47 53 75
2024 Human resources 30 70 25
2024 Real property 39 61 25
2024 Project management 29 71 40
2024 Other services to the public 45 55 60
2024 None of the above 38 62 70
2022 Compliance, inspection and enforcement 31 69 20
2022 Communications or public affairs 38 62 25
2022 Science and technology 27 73 35
2022 Administration and operations 46 54 75
2022 Human resources 42 58 25
2022 Financial management 22 78 15
2022 Real property 18 82 10
2022 Project management 43 57 35
2022 Other services to the public 38 62 50
2022 None of the above 40 60 75
2020 Compliance, inspection and enforcement 50 50 20
2020 Communications or public affairs 60 40 20
2020 Science and technology 29 71 45
2020 Administration and operations 42 58 60
2020 Project management 57 43 35
2020 Other services to the public 46 54 50
2020 None of the above 34 66 65
2019 Client contact centre 44 56 25
2019 Compliance, inspection and enforcement 42 58 15
2019 Communications or public affairs 46 54 40
2019 Science and technology 35 65 45
2019 Administration and operations 48 52 80
2019 Human resources 42 58 30
2019 Financial management 36 64 20
2019 Real property 37 63 15
2019 Project management 43 57 30
2019 Other services to the public 47 53 135
2019 None of the above 47 53 90

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 36 64 20
2024 Communications or public affairs 43 57 20
2024 Science and technology 30 70 60
2024 Administration and operations 42 58 75
2024 Human resources 30 70 25
2024 Real property 34 66 25
2024 Policy 55 45 10
2024 Project management 47 53 40
2024 Other services to the public 37 63 60
2024 None of the above 41 59 70
2022 Compliance, inspection and enforcement 25 75 20
2022 Communications or public affairs 42 58 25
2022 Science and technology 39 61 35
2022 Administration and operations 38 62 75
2022 Human resources 24 76 25
2022 Financial management 55 45 15
2022 Real property 21 79 10
2022 Project management 44 56 35
2022 Other services to the public 34 66 50
2022 None of the above 40 60 75
2020 Compliance, inspection and enforcement 43 57 20
2020 Communications or public affairs 34 66 20
2020 Science and technology 45 55 45
2020 Administration and operations 33 67 60
2020 Real property 30 70 15
2020 Project management 55 45 35
2020 Other services to the public 43 57 50
2020 None of the above 49 51 65
2019 Client contact centre 37 63 25
2019 Compliance, inspection and enforcement 70 30 15
2019 Communications or public affairs 33 67 40
2019 Science and technology 36 64 45
2019 Administration and operations 36 64 80
2019 Human resources 56 44 30
2019 Financial management 40 60 20
2019 Real property 48 52 15
2019 Policy 51 49 10
2019 Project management 58 42 30
2019 Other services to the public 38 62 135
2019 None of the above 37 63 90

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 37 63 20
2024 Communications or public affairs 51 49 20
2024 Science and technology 54 46 60
2024 Administration and operations 44 56 75
2024 Human resources 39 61 25
2024 Financial management 65 35 10
2024 Real property 57 43 25
2024 Policy 63 37 10
2024 Project management 36 64 40
2024 Other services to the public 40 60 60
2024 None of the above 52 48 70
2022 Compliance, inspection and enforcement 29 71 20
2022 Communications or public affairs 39 61 25
2022 Science and technology 55 45 35
2022 Administration and operations 49 51 75
2022 Human resources 30 70 25
2022 Financial management 23 77 15
2022 Real property 32 68 10
2022 Project management 47 53 35
2022 Other services to the public 38 62 50
2022 None of the above 52 48 75
2020 Compliance, inspection and enforcement 70 30 20
2020 Communications or public affairs 50 50 20
2020 Science and technology 56 44 45
2020 Administration and operations 41 59 60
2020 Financial management 44 56 10
2020 Real property 43 57 15
2020 Project management 49 51 35
2020 Other services to the public 33 67 50
2020 None of the above 57 43 65
2019 Client contact centre 25 75 25
2019 Compliance, inspection and enforcement 68 32 15
2019 Communications or public affairs 36 64 40
2019 Science and technology 45 55 45
2019 Administration and operations 42 58 80
2019 Human resources 51 49 30
2019 Financial management 50 50 20
2019 Real property 69 31 15
2019 Project management 46 54 30
2019 Other services to the public 45 55 135
2019 None of the above 49 51 90

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 26 74 20
2024 Communications or public affairs 39 61 20
2024 Science and technology 35 65 60
2024 Administration and operations 42 58 75
2024 Human resources 50 50 25
2024 Financial management 64 36 10
2024 Real property 42 58 25
2024 Project management 32 68 40
2024 Other services to the public 36 64 60
2024 None of the above 45 55 70
2022 Compliance, inspection and enforcement 42 58 20
2022 Communications or public affairs 52 48 25
2022 Science and technology 34 66 35
2022 Administration and operations 39 61 75
2022 Human resources 32 68 25
2022 Financial management 36 64 15
2022 Real property 18 82 10
2022 Project management 27 73 35
2022 Other services to the public 53 47 50
2022 None of the above 37 63 75
2020 Compliance, inspection and enforcement 54 46 20
2020 Communications or public affairs 59 41 20
2020 Science and technology 38 62 45
2020 Administration and operations 46 54 60
2020 Financial management 47 53 10
2020 Project management 36 64 35
2020 Other services to the public 40 60 50
2020 None of the above 30 70 65
2019 Client contact centre 34 66 25
2019 Compliance, inspection and enforcement 52 48 15
2019 Communications or public affairs 29 71 40
2019 Science and technology 28 72 45
2019 Administration and operations 54 46 80
2019 Human resources 44 56 30
2019 Financial management 52 48 20
2019 Real property 37 63 15
2019 Project management 46 54 30
2019 Other services to the public 44 56 135
2019 None of the above 36 64 90

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 32 68 20
2024 Communications or public affairs 63 37 20
2024 Science and technology 30 70 60
2024 Administration and operations 37 63 75
2024 Human resources 38 62 25
2024 Real property 31 69 25
2024 Policy 53 47 10
2024 Project management 34 66 40
2024 Other services to the public 25 75 60
2024 None of the above 33 67 70
2022 Compliance, inspection and enforcement 29 71 20
2022 Communications or public affairs 46 54 25
2022 Science and technology 28 72 35
2022 Administration and operations 37 63 75
2022 Human resources 23 77 25
2022 Financial management 26 74 15
2022 Real property 27 73 10
2022 Project management 41 59 35
2022 Other services to the public 28 72 50
2022 None of the above 41 59 75
2020 Compliance, inspection and enforcement 50 50 20
2020 Communications or public affairs 49 51 20
2020 Science and technology 47 53 45
2020 Administration and operations 35 65 60
2020 Project management 43 57 35
2020 Other services to the public 42 58 50
2020 None of the above 31 69 65
2019 Client contact centre 22 78 25
2019 Compliance, inspection and enforcement 58 42 15
2019 Communications or public affairs 31 69 40
2019 Science and technology 32 68 45
2019 Administration and operations 31 69 80
2019 Human resources 40 60 30
2019 Financial management 41 59 20
2019 Real property 42 58 15
2019 Project management 43 57 30
2019 Other services to the public 33 67 135
2019 None of the above 29 71 90

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 70 30 20
2024 Communications or public affairs 55 45 20
2024 Science and technology 52 48 60
2024 Administration and operations 48 52 75
2024 Human resources 64 36 25
2024 Financial management 46 54 10
2024 Real property 38 62 25
2024 Policy 45 55 10
2024 Project management 56 44 40
2024 Other services to the public 63 37 60
2024 None of the above 61 39 70
2022 Compliance, inspection and enforcement 59 41 20
2022 Communications or public affairs 71 29 25
2022 Science and technology 55 45 35
2022 Administration and operations 62 38 75
2022 Human resources 62 38 25
2022 Financial management 81 19 15
2022 Real property 60 40 10
2022 Project management 43 57 35
2022 Other services to the public 54 46 50
2022 None of the above 49 51 75
2020 Communications or public affairs 54 46 20
2020 Science and technology 58 42 45
2020 Administration and operations 63 37 60
2020 Real property 50 50 15
2020 Project management 53 47 35
2020 Other services to the public 52 48 50
2020 None of the above 47 53 65
2019 Client contact centre 62 38 25
2019 Compliance, inspection and enforcement 64 36 15
2019 Communications or public affairs 65 35 40
2019 Science and technology 52 48 45
2019 Administration and operations 69 31 80
2019 Human resources 69 31 30
2019 Financial management 78 22 20
2019 Real property 58 42 15
2019 Project management 60 40 30
2019 Other services to the public 62 38 135
2019 None of the above 59 41 90

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 39 61 20
2024 Communications or public affairs 28 72 20
2024 Science and technology 35 65 60
2024 Administration and operations 41 59 75
2024 Human resources 33 67 25
2024 Real property 29 71 25
2024 Project management 31 69 40
2024 Other services to the public 31 69 60
2024 None of the above 44 56 70
2022 Compliance, inspection and enforcement 10 90 20
2022 Communications or public affairs 43 57 25
2022 Science and technology 24 76 35
2022 Administration and operations 28 72 75
2022 Human resources 28 72 25
2022 Financial management 61 39 15
2022 Real property 0 100 10
2022 Project management 24 76 35
2022 Other services to the public 42 58 50
2022 None of the above 36 64 75
2020 Compliance, inspection and enforcement 35 65 20
2020 Communications or public affairs 49 51 20
2020 Science and technology 50 50 45
2020 Administration and operations 35 65 60
2020 Financial management 46 54 10
2020 Project management 33 67 35
2020 Other services to the public 33 67 50
2020 None of the above 24 76 65
2019 Client contact centre 38 62 25
2019 Compliance, inspection and enforcement 43 57 15
2019 Communications or public affairs 34 66 40
2019 Science and technology 23 77 45
2019 Administration and operations 30 70 80
2019 Human resources 32 68 30
2019 Financial management 46 54 20
2019 Real property 69 31 15
2019 Project management 41 59 30
2019 Other services to the public 43 57 135
2019 None of the above 40 60 90

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 20
2024 Communications or public affairs 0 100 20
2024 Real property 0 100 25
2024 Policy 0 100 10
2024 Project management 0 100 40
2024 Other services to the public 0 100 60
2022 Compliance, inspection and enforcement 5 95 20
2022 Communications or public affairs 0 100 25
2022 Science and technology 0 100 35
2022 Administration and operations 0 100 75
2022 Human resources 0 100 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 0 100 35
2022 Other services to the public 3 97 50
2022 None of the above 1 99 75
2020 Communications or public affairs 0 100 20
2020 Financial management 0 100 10
2020 Real property 0 100 15
2020 Policy 0 100 10
2020 Project management 0 100 35
2020 None of the above 0 100 65
2019 Client contact centre 0 100 25
2019 Communications or public affairs 0 100 40
2019 Science and technology 0 100 45
2019 Administration and operations 0 100 80
2019 Human resources 0 100 30
2019 Financial management 0 100 20
2019 Real property 0 100 15
2019 Policy 0 100 10
2019 Project management 0 100 30
2019 Other services to the public 0 100 135

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 6 94 60
2024 Administration and operations 10 90 75
2024 Financial management 0 100 10
2024 Policy 0 100 10
2024 Project management 25 75 40
2024 Other services to the public 26 74 60
2024 None of the above 7 93 70
2022 Compliance, inspection and enforcement 34 66 20
2022 Communications or public affairs 13 87 25
2022 Science and technology 5 95 35
2022 Administration and operations 10 90 75
2022 Human resources 4 96 25
2022 Financial management 11 89 15
2022 Real property 9 91 10
2022 Project management 0 100 35
2022 Other services to the public 8 92 50
2022 None of the above 9 91 75
2020 Science and technology 15 85 45
2020 Financial management 0 100 10
2020 Policy 0 100 10
2020 Other services to the public 11 89 50
2019 Client contact centre 19 81 25
2019 Communications or public affairs 26 74 40
2019 Science and technology 25 75 45
2019 Administration and operations 9 91 80
2019 Project management 24 76 30
2019 Other services to the public 16 84 135
2019 None of the above 8 92 90

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 15 85 60
2024 Administration and operations 15 85 75
2024 Financial management 0 100 10
2024 Policy 0 100 10
2024 Project management 18 82 40
2024 Other services to the public 9 91 60
2024 None of the above 7 93 70
2022 Compliance, inspection and enforcement 17 83 20
2022 Communications or public affairs 3 97 25
2022 Science and technology 5 95 35
2022 Administration and operations 18 82 75
2022 Human resources 8 92 25
2022 Financial management 17 83 15
2022 Real property 9 91 10
2022 Project management 3 97 35
2022 Other services to the public 12 88 50
2022 None of the above 20 80 75
2020 Science and technology 14 86 45
2020 Administration and operations 9 91 60
2020 Policy 0 100 10
2020 Project management 23 77 35
2020 Other services to the public 15 85 50
2019 Compliance, inspection and enforcement 48 52 15
2019 Communications or public affairs 21 79 40
2019 Administration and operations 17 83 80
2019 Other services to the public 17 83 135
2019 None of the above 10 90 90

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 52 48 20
2024 Communications or public affairs 50 50 20
2024 Science and technology 53 47 60
2024 Administration and operations 58 42 75
2024 Human resources 52 48 25
2024 Financial management 62 38 10
2024 Real property 28 72 25
2024 Policy 73 27 10
2024 Project management 37 63 40
2024 Other services to the public 49 51 60
2024 None of the above 42 58 70
2022 Compliance, inspection and enforcement 37 63 20
2022 Communications or public affairs 47 53 25
2022 Science and technology 52 48 35
2022 Administration and operations 49 51 75
2022 Human resources 43 57 25
2022 Financial management 42 58 15
2022 Real property 23 77 10
2022 Project management 50 50 35
2022 Other services to the public 52 48 50
2022 None of the above 50 50 75
2020 Compliance, inspection and enforcement 73 27 20
2020 Communications or public affairs 39 61 20
2020 Science and technology 46 54 45
2020 Administration and operations 38 62 60
2020 Project management 48 52 35
2020 Other services to the public 38 62 50
2020 None of the above 44 56 65
2019 Client contact centre 45 55 25
2019 Compliance, inspection and enforcement 58 42 15
2019 Communications or public affairs 42 58 40
2019 Science and technology 39 61 45
2019 Administration and operations 33 67 80
2019 Human resources 26 74 30
2019 Financial management 51 49 20
2019 Real property 53 47 15
2019 Project management 60 40 30
2019 Other services to the public 47 53 135
2019 None of the above 48 52 90

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 44 56 20
2024 Communications or public affairs 33 67 20
2024 Science and technology 19 81 60
2024 Administration and operations 20 80 75
2024 Project management 21 79 40
2024 Other services to the public 32 68 60
2024 None of the above 28 72 70
2022 Compliance, inspection and enforcement 26 74 20
2022 Communications or public affairs 29 71 25
2022 Science and technology 20 80 35
2022 Administration and operations 35 65 75
2022 Human resources 25 75 25
2022 Financial management 14 86 15
2022 Real property 9 91 10
2022 Project management 13 87 35
2022 Other services to the public 41 59 50
2022 None of the above 32 68 75
2020 Compliance, inspection and enforcement 33 67 20
2020 Science and technology 13 87 45
2020 Administration and operations 32 68 60
2020 Project management 32 68 35
2020 Other services to the public 35 65 50
2020 None of the above 20 80 65
2019 Client contact centre 24 76 25
2019 Compliance, inspection and enforcement 56 44 15
2019 Communications or public affairs 24 76 40
2019 Science and technology 11 89 45
2019 Administration and operations 37 63 80
2019 Human resources 32 68 30
2019 Policy 50 50 10
2019 Project management 25 75 30
2019 Other services to the public 36 64 135
2019 None of the above 29 71 90

Question 60m. Please indicate the nature of the harassment you experienced. ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 15 85 60
2024 Administration and operations 9 91 75
2024 Real property 17 83 25
2024 Project management 11 89 40
2024 Other services to the public 13 87 60
2024 None of the above 15 85 70
2022 Compliance, inspection and enforcement 23 77 20
2022 Communications or public affairs 12 88 25
2022 Science and technology 14 86 35
2022 Administration and operations 12 88 75
2022 Human resources 15 85 25
2022 Financial management 16 84 15
2022 Real property 9 91 10
2022 Project management 19 81 35
2022 Other services to the public 16 84 50
2022 None of the above 17 83 75
2020 Science and technology 16 84 45
2020 Other services to the public 14 86 50
2020 None of the above 13 87 65
2019 Communications or public affairs 12 88 40
2019 Administration and operations 15 85 80
2019 Human resources 0 100 30
2019 Financial management 25 75 20
2019 Policy 0 100 10
2019 Other services to the public 16 84 135
2019 None of the above 15 85 90

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 71 29 20
2024 Communications or public affairs 64 36 20
2024 Science and technology 57 43 60
2024 Administration and operations 61 39 75
2024 Human resources 55 45 25
2024 Financial management 45 55 10
2024 Real property 63 37 25
2024 Policy 64 36 10
2024 Project management 62 38 40
2024 Other services to the public 52 48 60
2024 None of the above 52 48 70
2022 Compliance, inspection and enforcement 41 59 20
2022 Communications or public affairs 71 29 25
2022 Science and technology 54 46 35
2022 Administration and operations 60 40 75
2022 Human resources 61 39 25
2022 Financial management 35 65 15
2022 Real property 21 79 10
2022 Project management 71 29 35
2022 Other services to the public 49 51 50
2022 None of the above 52 48 75
2020 Compliance, inspection and enforcement 61 39 20
2020 Communications or public affairs 64 36 20
2020 Science and technology 58 42 45
2020 Administration and operations 56 44 60
2020 Financial management 46 54 10
2020 Real property 50 50 15
2020 Policy 45 55 10
2020 Project management 53 47 35
2020 Other services to the public 58 42 50
2020 None of the above 52 48 65
2019 Client contact centre 63 37 25
2019 Compliance, inspection and enforcement 46 54 15
2019 Communications or public affairs 53 47 40
2019 Science and technology 61 39 45
2019 Administration and operations 56 44 80
2019 Human resources 55 45 30
2019 Financial management 50 50 20
2019 Real property 56 44 15
2019 Policy 50 50 10
2019 Project management 58 42 30
2019 Other services to the public 63 37 135
2019 None of the above 44 56 90

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 35 65 20
2024 Communications or public affairs 32 68 20
2024 Science and technology 29 71 60
2024 Administration and operations 29 71 75
2024 Human resources 48 52 25
2024 Real property 36 64 25
2024 Project management 29 71 40
2024 Other services to the public 23 77 60
2024 None of the above 23 77 70
2022 Compliance, inspection and enforcement 16 84 20
2022 Communications or public affairs 8 92 25
2022 Science and technology 35 65 35
2022 Administration and operations 27 73 75
2022 Human resources 38 62 25
2022 Financial management 7 93 15
2022 Real property 44 56 10
2022 Project management 38 62 35
2022 Other services to the public 25 75 50
2022 None of the above 25 75 75
2020 Communications or public affairs 25 75 20
2020 Science and technology 28 72 45
2020 Administration and operations 45 55 60
2020 Policy 45 55 10
2020 Project management 42 58 35
2020 Other services to the public 28 72 50
2020 None of the above 27 73 65
2019 Communications or public affairs 37 63 40
2019 Science and technology 28 72 45
2019 Administration and operations 36 64 80
2019 Human resources 27 73 30
2019 Financial management 35 65 20
2019 Project management 30 70 30
2019 Other services to the public 28 72 135
2019 None of the above 29 71 90

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 23 77 20
2024 Science and technology 20 80 60
2024 Administration and operations 21 79 75
2024 Project management 21 79 40
2024 Other services to the public 18 82 60
2024 None of the above 10 90 70
2022 Compliance, inspection and enforcement 29 71 20
2022 Communications or public affairs 24 76 25
2022 Science and technology 17 83 35
2022 Administration and operations 17 83 75
2022 Human resources 21 79 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 15 85 35
2022 Other services to the public 11 89 50
2022 None of the above 14 86 75
2020 Communications or public affairs 26 74 20
2020 Science and technology 19 81 45
2020 Administration and operations 24 76 60
2020 Project management 27 73 35
2020 Other services to the public 30 70 50
2020 None of the above 6 94 65
2019 Communications or public affairs 11 89 40
2019 Science and technology 17 83 45
2019 Administration and operations 16 84 80
2019 Project management 18 82 30
2019 Other services to the public 16 84 135
2019 None of the above 15 85 90

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 15 85 60
2024 Administration and operations 22 78 75
2024 Project management 13 87 40
2024 Other services to the public 18 82 60
2024 None of the above 13 87 70
2022 Compliance, inspection and enforcement 12 88 20
2022 Communications or public affairs 20 80 25
2022 Science and technology 15 85 35
2022 Administration and operations 20 80 75
2022 Human resources 12 88 25
2022 Financial management 10 90 15
2022 Real property 0 100 10
2022 Project management 7 93 35
2022 Other services to the public 8 92 50
2022 None of the above 19 81 75
2020 Science and technology 21 79 45
2020 Administration and operations 14 86 60
2020 Project management 23 77 35
2020 Other services to the public 24 76 50
2020 None of the above 16 84 65
2019 Communications or public affairs 14 86 40
2019 Administration and operations 13 87 80
2019 Other services to the public 20 80 135
2019 None of the above 18 82 90

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 12 88 60
2024 Administration and operations 10 90 75
2024 Project management 25 75 40
2024 Other services to the public 12 88 60
2024 None of the above 9 91 70
2022 Compliance, inspection and enforcement 14 86 20
2022 Communications or public affairs 14 86 25
2022 Science and technology 24 76 35
2022 Administration and operations 13 87 75
2022 Human resources 3 97 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 20 80 35
2022 Other services to the public 7 93 50
2022 None of the above 9 91 75
2020 Compliance, inspection and enforcement 0 100 20
2020 Administration and operations 11 89 60
2020 Real property 0 100 15
2020 Project management 14 86 35
2020 Other services to the public 15 85 50
2020 None of the above 8 92 65
2019 Science and technology 16 84 45
2019 Administration and operations 25 75 80
2019 Human resources 17 83 30
2019 Financial management 0 100 20
2019 Project management 15 85 30
2019 Other services to the public 10 90 135

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 21 79 60
2024 Administration and operations 12 88 75
2024 Human resources 0 100 25
2024 Financial management 0 100 10
2024 Policy 0 100 10
2022 Compliance, inspection and enforcement 17 83 20
2022 Communications or public affairs 14 86 25
2022 Science and technology 11 89 35
2022 Administration and operations 6 94 75
2022 Human resources 0 100 25
2022 Financial management 7 93 15
2022 Real property 0 100 10
2022 Project management 3 97 35
2022 Other services to the public 6 94 50
2022 None of the above 10 90 75
2020 Compliance, inspection and enforcement 0 100 20
2020 Policy 0 100 10
2020 Other services to the public 14 86 50
2020 None of the above 0 100 65
2019 Compliance, inspection and enforcement 0 100 15
2019 Science and technology 0 100 45
2019 Policy 0 100 10
2019 Other services to the public 8 92 135
2019 None of the above 6 94 90

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 14 86 60
2024 Administration and operations 18 82 75
2024 Project management 20 80 40
2024 Other services to the public 13 87 60
2024 None of the above 9 91 70
2022 Compliance, inspection and enforcement 8 92 20
2022 Communications or public affairs 6 94 25
2022 Science and technology 18 82 35
2022 Administration and operations 8 92 75
2022 Human resources 9 91 25
2022 Financial management 7 93 15
2022 Real property 30 70 10
2022 Project management 7 93 35
2022 Other services to the public 20 80 50
2022 None of the above 4 96 75
2020 Science and technology 11 89 45
2020 Administration and operations 15 85 60
2020 Project management 16 84 35
2020 Other services to the public 9 91 50
2020 None of the above 11 89 65
2019 Communications or public affairs 25 75 40
2019 Science and technology 22 78 45
2019 Administration and operations 29 71 80
2019 Other services to the public 21 79 135
2019 None of the above 14 86 90

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 14 86 60
2024 Administration and operations 14 86 75
2024 Other services to the public 7 93 60
2024 None of the above 24 76 70
2022 Compliance, inspection and enforcement 3 97 20
2022 Communications or public affairs 16 84 25
2022 Science and technology 12 88 35
2022 Administration and operations 13 87 75
2022 Human resources 8 92 25
2022 Financial management 6 94 15
2022 Real property 0 100 10
2022 Project management 10 90 35
2022 Other services to the public 10 90 50
2022 None of the above 13 87 75
2020 Science and technology 19 81 45
2020 Administration and operations 12 88 60
2020 None of the above 11 89 65
2019 Science and technology 15 85 45
2019 Administration and operations 6 94 80
2019 Other services to the public 11 89 135
2019 None of the above 10 90 90

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 25 75 20
2024 Communications or public affairs 27 73 20
2024 Science and technology 26 74 60
2024 Administration and operations 13 87 75
2024 Human resources 27 73 25
2024 Real property 29 71 25
2024 Project management 18 82 40
2024 Other services to the public 29 71 60
2024 None of the above 14 86 70
2022 Compliance, inspection and enforcement 48 52 20
2022 Communications or public affairs 19 81 25
2022 Science and technology 32 68 35
2022 Administration and operations 21 79 75
2022 Human resources 25 75 25
2022 Financial management 45 55 15
2022 Real property 38 62 10
2022 Project management 15 85 35
2022 Other services to the public 30 70 50
2022 None of the above 33 67 75
2020 Communications or public affairs 30 70 20
2020 Science and technology 29 71 45
2020 Administration and operations 25 75 60
2020 Project management 26 74 35
2020 Other services to the public 20 80 50
2020 None of the above 27 73 65
2019 Compliance, inspection and enforcement 42 58 15
2019 Communications or public affairs 19 81 40
2019 Science and technology 17 83 45
2019 Administration and operations 18 82 80
2019 Human resources 32 68 30
2019 Project management 33 67 30
2019 Other services to the public 19 81 135
2019 None of the above 30 70 90

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 20
2024 Financial management 0 100 10
2024 Policy 0 100 10
2024 Other services to the public 13 87 55
2022 Compliance, inspection and enforcement 14 86 15
2022 Communications or public affairs 6 94 20
2022 Science and technology 9 91 30
2022 Administration and operations 10 90 70
2022 Human resources 8 92 25
2022 Financial management 7 93 15
2022 Real property 8 92 10
2022 Project management 8 92 35
2022 Other services to the public 11 89 50
2022 None of the above 3 97 65
2020 Policy 0 100 10
2020 Other services to the public 14 86 45
2020 None of the above 9 91 65
2019 Policy 0 100 10
2019 Other services to the public 15 85 125
2019 None of the above 8 92 85

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 31 69 50
2024 Administration and operations 15 85 70
2024 Human resources 30 70 25
2024 Real property 21 79 25
2024 Project management 14 86 35
2024 Other services to the public 42 58 55
2024 None of the above 14 86 65
2022 Compliance, inspection and enforcement 19 81 15
2022 Communications or public affairs 31 69 20
2022 Science and technology 45 55 30
2022 Administration and operations 14 86 70
2022 Human resources 23 77 25
2022 Financial management 30 70 15
2022 Real property 20 80 10
2022 Project management 32 68 35
2022 Other services to the public 15 85 50
2022 None of the above 24 76 65
2020 Policy 0 100 10
2020 Other services to the public 25 75 45
2020 None of the above 24 76 65
2019 Science and technology 20 80 45
2019 Policy 0 100 10
2019 Other services to the public 28 72 125
2019 None of the above 20 80 85

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Financial management 0 100 10
2024 Policy 0 100 10
2024 Other services to the public 18 82 55
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 0 100 20
2022 Science and technology 3 97 30
2022 Administration and operations 14 86 70
2022 Human resources 10 90 25
2022 Financial management 7 93 15
2022 Real property 40 60 10
2022 Project management 6 94 35
2022 Other services to the public 10 90 50
2022 None of the above 1 99 65
2020 Policy 0 100 10
2019 Science and technology 11 89 45
2019 Policy 0 100 10
2019 Other services to the public 12 88 125
2019 None of the above 7 93 85

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 9 91 50
2024 Administration and operations 11 89 70
2024 Financial management 0 100 10
2024 Policy 0 100 10
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 6 94 20
2022 Science and technology 3 97 30
2022 Administration and operations 3 97 70
2022 Human resources 14 86 25
2022 Financial management 7 93 15
2022 Real property 18 82 10
2022 Project management 9 91 35
2022 Other services to the public 0 100 50
2022 None of the above 2 98 65
2020 Policy 0 100 10
2019 Science and technology 12 88 45
2019 Policy 0 100 10
2019 Other services to the public 6 94 125
2019 None of the above 5 95 85

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 20
2024 Financial management 0 100 10
2024 Project management 18 82 35
2024 Other services to the public 15 85 55
2022 Compliance, inspection and enforcement 4 96 15
2022 Communications or public affairs 23 77 20
2022 Science and technology 10 90 30
2022 Administration and operations 9 91 70
2022 Human resources 7 93 25
2022 Financial management 7 93 15
2022 Real property 0 100 10
2022 Project management 6 94 35
2022 Other services to the public 9 91 50
2022 None of the above 16 84 65
2020 Policy 0 100 10
2020 Other services to the public 16 84 45
2019 Science and technology 12 88 45
2019 Policy 0 100 10
2019 Other services to the public 11 89 125
2019 None of the above 6 94 85

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 20
2024 Science and technology 8 92 50
2024 Administration and operations 13 87 70
2024 Real property 0 100 25
2024 Project management 12 88 35
2024 Other services to the public 11 89 55
2022 Compliance, inspection and enforcement 17 83 15
2022 Communications or public affairs 14 86 20
2022 Science and technology 0 100 30
2022 Administration and operations 7 93 70
2022 Human resources 0 100 25
2022 Financial management 11 89 15
2022 Real property 21 79 10
2022 Project management 12 88 35
2022 Other services to the public 6 94 50
2022 None of the above 5 95 65
2020 None of the above 18 82 65
2019 Policy 0 100 10
2019 Other services to the public 10 90 125

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 10 90 70
2024 Financial management 0 100 10
2024 Project management 14 86 35
2022 Compliance, inspection and enforcement 0 100 15
2022 Communications or public affairs 11 89 20
2022 Science and technology 9 91 30
2022 Administration and operations 10 90 70
2022 Human resources 16 84 25
2022 Financial management 12 88 15
2022 Real property 9 91 10
2022 Project management 13 87 35
2022 Other services to the public 5 95 50
2022 None of the above 7 93 65
2019 Compliance, inspection and enforcement 0 100 15
2019 Other services to the public 6 94 125

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 22 78 50
2024 Human resources 21 79 25
2024 Real property 23 77 25
2024 Policy 0 100 10
2024 Other services to the public 31 69 55
2024 None of the above 17 83 65
2022 Compliance, inspection and enforcement 5 95 15
2022 Communications or public affairs 13 87 20
2022 Science and technology 25 75 30
2022 Administration and operations 18 82 70
2022 Human resources 19 81 25
2022 Financial management 20 80 15
2022 Real property 9 91 10
2022 Project management 7 93 35
2022 Other services to the public 9 91 50
2022 None of the above 31 69 65
2020 Compliance, inspection and enforcement 25 75 20
2020 Policy 0 100 10
2020 None of the above 13 87 65
2019 Science and technology 11 89 45
2019 Other services to the public 19 81 125
2019 None of the above 15 85 85

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 16 84 50
2024 Administration and operations 13 87 70
2024 None of the above 8 92 65
2022 Compliance, inspection and enforcement 5 95 15
2022 Communications or public affairs 6 94 20
2022 Science and technology 18 82 30
2022 Administration and operations 14 86 70
2022 Human resources 17 83 25
2022 Financial management 24 76 15
2022 Real property 27 73 10
2022 Project management 5 95 35
2022 Other services to the public 3 97 50
2022 None of the above 10 90 65
2019 Science and technology 13 87 45
2019 Other services to the public 14 86 125
2019 None of the above 12 88 85

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 26 74 20
2024 Communications or public affairs 34 66 20
2024 Science and technology 41 59 50
2024 Administration and operations 34 66 70
2024 Human resources 35 65 25
2024 Financial management 48 52 10
2024 Real property 31 69 25
2024 Project management 27 73 35
2024 Other services to the public 30 70 55
2024 None of the above 28 72 65
2022 Compliance, inspection and enforcement 23 77 15
2022 Communications or public affairs 20 80 20
2022 Science and technology 40 60 30
2022 Administration and operations 36 64 70
2022 Human resources 32 68 25
2022 Financial management 52 48 15
2022 Real property 18 82 10
2022 Project management 37 63 35
2022 Other services to the public 26 74 50
2022 None of the above 27 73 65
2020 Compliance, inspection and enforcement 44 56 20
2020 Other services to the public 25 75 45
2020 None of the above 32 68 65
2019 Compliance, inspection and enforcement 62 38 15
2019 Science and technology 35 65 45
2019 Other services to the public 29 71 125
2019 None of the above 40 60 85

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 20
2024 Administration and operations 11 89 70
2024 Human resources 0 100 25
2024 Financial management 0 100 10
2024 Project management 0 100 35
2024 Other services to the public 19 81 55
2022 Compliance, inspection and enforcement 24 76 15
2022 Communications or public affairs 8 92 20
2022 Science and technology 11 89 30
2022 Administration and operations 10 90 70
2022 Human resources 8 92 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 15 85 35
2022 Other services to the public 5 95 50
2022 None of the above 13 87 65
2020 Other services to the public 13 87 45
2019 Other services to the public 8 92 125
2019 None of the above 10 90 85

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 39 61 20
2024 Communications or public affairs 51 49 20
2024 Science and technology 42 58 50
2024 Administration and operations 41 59 70
2024 Human resources 39 61 25
2024 Real property 29 71 25
2024 Policy 74 26 10
2024 Project management 35 65 35
2024 Other services to the public 45 55 55
2024 None of the above 31 69 65
2022 Compliance, inspection and enforcement 55 45 15
2022 Communications or public affairs 45 55 20
2022 Science and technology 42 58 30
2022 Administration and operations 44 56 70
2022 Human resources 37 63 25
2022 Financial management 48 52 15
2022 Real property 41 59 10
2022 Project management 39 61 35
2022 Other services to the public 36 64 50
2022 None of the above 38 62 65
2020 Compliance, inspection and enforcement 64 36 20
2020 Other services to the public 33 67 45
2020 None of the above 50 50 65
2019 Compliance, inspection and enforcement 62 38 15
2019 Science and technology 35 65 45
2019 Other services to the public 46 54 125
2019 None of the above 48 52 85

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 20
2024 Communications or public affairs 0 100 20
2024 Science and technology 0 100 50
2024 Human resources 0 100 25
2024 Financial management 0 100 10
2024 Real property 0 100 25
2024 Policy 0 100 10
2024 Other services to the public 0 100 55
2022 Compliance, inspection and enforcement 5 95 15
2022 Communications or public affairs 0 100 20
2022 Science and technology 0 100 30
2022 Administration and operations 6 94 70
2022 Human resources 4 96 25
2022 Financial management 0 100 15
2022 Real property 0 100 10
2022 Project management 0 100 35
2022 Other services to the public 1 99 50
2022 None of the above 3 97 65
2020 Policy 0 100 10
2020 None of the above 0 100 65
2019 Compliance, inspection and enforcement 0 100 15
2019 Science and technology 0 100 45
2019 Policy 0 100 10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 53 47 20
2024 Communications or public affairs 61 39 20
2024 Science and technology 45 55 50
2024 Administration and operations 52 48 70
2024 Human resources 57 43 25
2024 Financial management 77 23 10
2024 Real property 49 51 25
2024 Policy 81 19 10
2024 Project management 56 44 35
2024 Other services to the public 59 41 55
2024 None of the above 54 46 65
2022 Compliance, inspection and enforcement 37 63 15
2022 Communications or public affairs 44 56 20
2022 Science and technology 65 35 30
2022 Administration and operations 51 49 70
2022 Human resources 46 54 25
2022 Financial management 71 29 15
2022 Real property 41 59 10
2022 Project management 44 56 35
2022 Other services to the public 59 41 50
2022 None of the above 71 29 65
2020 Compliance, inspection and enforcement 76 24 20
2020 Other services to the public 51 49 45
2020 None of the above 47 53 65
2019 Compliance, inspection and enforcement 72 28 15
2019 Science and technology 55 45 45
2019 Other services to the public 50 50 125
2019 None of the above 64 36 85

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 20
2024 Administration and operations 8 92 70
2024 Human resources 0 100 25
2024 Financial management 0 100 10
2024 Real property 0 100 25
2024 Policy 0 100 10
2024 Project management 0 100 35

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 30 70 20
2024 Science and technology 19 81 50
2024 Administration and operations 12 88 70
2024 Human resources 19 81 25
2024 Real property 20 80 25
2024 Project management 16 84 35
2024 Other services to the public 21 79 55
2024 None of the above 20 80 65
2022 Compliance, inspection and enforcement 15 85 15
2022 Communications or public affairs 8 92 20
2022 Science and technology 11 89 30
2022 Administration and operations 19 81 70
2022 Human resources 35 65 25
2022 Financial management 7 93 15
2022 Real property 0 100 10
2022 Project management 7 93 35
2022 Other services to the public 23 77 50
2022 None of the above 12 88 65
2020 Other services to the public 18 82 45
2020 None of the above 10 90 65
2019 Compliance, inspection and enforcement 28 72 15
2019 Science and technology 21 79 45
2019 Other services to the public 15 85 125
2019 None of the above 12 88 85

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 14 22 11 5 3 35 10 65 14 55
2024 Federal regulators 0 36 8 9 0 26 21 68 17 10
2024 Compliance, inspection and enforcement 9 16 17 12 15 26 4 37 39 75
2024 Communications or public affairs 9 18 18 8 3 36 9 50 19 225
2024 Security 30 15 10 0 0 45 0 82 0 20
2024 Science and technology 6 17 15 16 9 32 6 36 40 380
2024 Administration and operations 13 22 15 9 10 23 7 50 28 500
2024 Human resources 20 19 13 9 6 28 4 58 23 240
2024 Financial management 14 17 14 5 4 34 12 57 17 145
2024 Procurement 12 12 22 8 5 23 18 40 23 50
2024 Real property 10 18 12 8 13 30 10 46 33 130
2024 Information management 14 13 15 7 11 30 10 45 30 35
2024 Information technology 11 10 16 5 5 44 9 44 22 50
2024 Data sciences 19 14 10 2 6 23 26 66 15 30
2024 Policy 11 11 12 8 7 42 8 44 31 95
2024 Project management 12 13 14 8 8 37 7 46 29 235
2024 Other services to the public 15 21 18 7 13 19 7 48 27 285
2024 None of the above 11 14 16 9 13 28 8 39 35 385
2022 Client contact centre 12 23 17 7 7 24 11 54 20 65
2022 Compliance, inspection and enforcement 10 10 17 10 9 38 5 36 35 85
2022 Communications or public affairs 10 18 12 8 9 32 12 49 30 240
2022 Science and technology 7 25 15 11 7 30 6 49 27 345
2022 Administration and operations 16 21 12 12 8 23 8 53 29 490
2022 Human resources 20 23 11 10 9 21 6 60 26 225
2022 Financial management 11 21 17 2 5 33 12 58 12 160
2022 Procurement 16 5 15 6 11 40 8 39 32 45
2022 Real property 15 17 17 6 7 31 8 51 22 130
2022 Information technology 21 6 15 3 6 42 7 54 17 55
2022 Policy 5 8 13 6 3 53 11 38 25 90
2022 Project management 12 18 15 10 5 34 6 50 26 340
2022 Other services to the public 9 21 21 9 9 24 6 43 26 275
2022 None of the above 15 15 16 9 14 24 7 43 34 375
2020 Client contact centre 10 25 29 9 0 18 10 48 12 50
2020 Federal regulators 15 15 14 0 7 41 7 59 14 15
2020 Compliance, inspection and enforcement 14 27 15 9 12 20 4 54 27 90
2020 Communications or public affairs 15 16 20 7 5 29 7 49 19 255
2020 Security 30 0 0 9 12 49 0 60 40 10
2020 Science and technology 13 20 18 13 4 27 6 48 25 405
2020 Administration and operations 23 23 16 8 6 20 3 60 18 525
2020 Human resources 26 28 11 7 3 18 7 72 14 215
2020 Financial management 13 16 17 9 5 28 13 49 23 180
2020 Procurement 21 10 11 9 4 39 6 56 23 50
2020 Real property 17 30 15 8 6 20 3 61 19 115
2020 Material management 25 22 14 16 13 7 3 52 33 20
2020 Information management 12 12 15 15 0 29 17 44 28 30
2020 Information technology 14 15 21 4 4 33 11 51 13 60
2020 Data sciences 17 17 18 0 0 36 11 66 0 25
2020 Policy 16 12 14 10 4 39 4 49 26 115
2020 Project management 16 18 17 13 6 25 5 48 27 270
2020 Other services to the public 18 25 20 9 11 13 3 52 24 340
2020 None of the above 17 20 21 13 8 17 5 48 26 450
2019 Client contact centre 18 15 13 6 6 29 13 58 20 170
2019 Federal regulators 18 0 45 0 5 26 6 26 7 15
2019 Compliance, inspection and enforcement 13 19 24 15 13 14 2 38 34 90
2019 Communications or public affairs 22 17 14 10 5 25 8 58 21 360
2019 Security 5 23 23 11 12 26 0 38 30 15
2019 Science and technology 15 17 18 10 7 23 9 47 26 405
2019 Administration and operations 21 21 19 12 8 14 5 52 25 580
2019 Human resources 25 23 17 8 7 16 4 60 19 255
2019 Financial management 15 16 16 9 7 30 7 49 27 165
2019 Procurement 20 12 22 2 10 25 9 49 18 45
2019 Real property 18 24 17 9 6 18 8 57 21 130
2019 Material management 16 26 11 13 22 7 5 47 40 30
2019 Information management 25 7 6 15 8 32 9 53 38 35
2019 Information technology 12 8 24 7 9 30 11 32 27 50
2019 Data sciences 9 5 18 7 12 38 11 27 37 45
2019 Policy 5 14 22 13 9 30 6 31 34 80
2019 Project management 14 20 19 8 7 26 6 50 21 285
2019 Other services to the public 24 21 15 9 8 15 8 58 22 845
2019 None of the above 20 20 19 10 9 17 5 51 24 645

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 29 41 16 2 3 8 0 76 6 55
2024 Federal regulators 0 54 35 0 0 11 0 61 0 10
2024 Compliance, inspection and enforcement 24 23 26 15 7 5 0 50 23 75
2024 Communications or public affairs 26 37 16 7 2 11 1 71 11 225
2024 Security 48 25 9 4 0 15 0 85 4 20
2024 Science and technology 20 41 16 9 7 7 0 66 17 380
2024 Administration and operations 33 32 13 9 6 7 0 71 16 500
2024 Human resources 30 36 15 7 3 8 1 72 12 240
2024 Financial management 33 37 12 4 3 10 2 79 8 145
2024 Procurement 35 36 12 5 4 6 2 77 9 50
2024 Real property 25 36 9 11 11 7 2 67 24 130
2024 Material management 42 41 8 2 0 6 0 89 3 20
2024 Information management 30 15 32 8 0 14 3 53 9 35
2024 Information technology 23 34 11 8 5 17 1 70 17 50
2024 Data sciences 55 18 16 2 5 4 0 75 8 30
2024 Policy 25 34 15 10 2 13 1 69 14 95
2024 Project management 31 33 14 8 4 9 1 71 14 235
2024 Other services to the public 27 34 13 10 7 7 2 67 19 285
2024 None of the above 23 28 20 12 7 10 1 57 20 385
2022 Client contact centre 22 50 11 7 1 8 0 79 9 65
2022 Compliance, inspection and enforcement 11 46 14 5 8 12 3 67 16 85
2022 Communications or public affairs 28 40 14 6 6 6 1 73 12 240
2022 Security 39 28 20 13 0 0 0 67 13 15
2022 Science and technology 23 42 13 9 6 7 0 69 17 345
2022 Administration and operations 30 38 12 10 5 5 0 72 16 495
2022 Human resources 30 39 9 12 4 7 0 74 17 225
2022 Financial management 30 34 15 3 4 14 1 74 8 160
2022 Procurement 34 28 13 7 2 16 0 74 11 45
2022 Real property 28 37 12 7 6 8 2 72 15 130
2022 Material management 23 42 15 20 0 0 0 65 20 30
2022 Information management 24 32 15 12 5 9 2 64 19 35
2022 Information technology 42 20 11 2 6 14 6 77 10 55
2022 Data sciences 23 42 18 9 0 8 0 71 9 30
2022 Policy 20 44 14 4 2 16 0 76 8 90
2022 Project management 27 40 14 6 2 10 1 75 9 340
2022 Other services to the public 26 28 19 10 6 9 0 61 18 275
2022 None of the above 28 27 18 11 7 8 1 61 20 375
2020 Client contact centre 20 55 17 4 0 4 0 78 4 50
2020 Federal regulators 15 57 7 14 0 7 0 77 15 15
2020 Compliance, inspection and enforcement 24 38 18 8 9 3 0 64 17 90
2020 Communications or public affairs 31 31 17 8 3 9 0 69 12 255
2020 Security 39 28 12 12 0 9 0 75 13 10
2020 Science and technology 30 36 18 9 3 5 0 69 12 405
2020 Administration and operations 36 34 14 6 3 5 1 75 10 525
2020 Human resources 35 36 10 5 4 9 0 78 10 215
2020 Financial management 33 28 18 5 4 12 1 69 10 180
2020 Procurement 38 22 19 7 4 11 0 67 12 50
2020 Real property 29 33 21 3 9 4 1 66 12 115
2020 Material management 32 28 7 23 7 4 0 62 31 20
2020 Information management 29 23 21 9 3 12 3 61 14 30
2020 Information technology 34 36 14 4 2 10 0 79 6 60
2020 Data sciences 23 40 18 8 0 11 0 71 8 25
2020 Policy 33 32 12 9 3 11 0 74 13 115
2020 Project management 29 35 17 8 5 6 0 68 14 270
2020 Other services to the public 30 30 19 11 7 2 1 62 18 340
2020 None of the above 29 28 21 11 4 6 1 61 17 445
2019 Client contact centre 32 27 14 6 4 17 1 72 11 170
2019 Federal regulators 39 11 45 0 5 0 0 50 5 15
2019 Compliance, inspection and enforcement 26 28 21 14 6 4 1 57 22 90
2019 Communications or public affairs 36 29 16 6 4 9 1 71 11 360
2019 Security 33 19 30 12 0 7 0 56 12 15
2019 Science and technology 32 33 17 9 4 4 1 68 14 405
2019 Administration and operations 34 30 16 10 5 4 1 67 16 580
2019 Human resources 38 30 15 6 3 7 1 74 9 250
2019 Financial management 24 32 16 8 4 14 1 67 15 165
2019 Procurement 34 28 19 2 8 7 2 68 11 45
2019 Real property 30 40 14 8 4 3 1 73 12 130
2019 Material management 30 20 13 11 22 3 0 52 34 30
2019 Information management 37 21 13 15 5 6 2 64 22 35
2019 Information technology 28 28 17 9 7 8 2 63 18 50
2019 Data sciences 22 34 21 5 9 9 0 62 16 45
2019 Policy 16 38 16 10 10 10 0 60 23 80
2019 Project management 29 40 16 6 3 5 1 73 10 285
2019 Other services to the public 41 27 15 7 6 4 1 71 14 845
2019 None of the above 33 28 17 8 7 7 0 66 15 645
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Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Federal regulators 0 100 10
2024 Compliance, inspection and enforcement 14 86 75
2024 Communications or public affairs 6 94 225
2024 Science and technology 11 89 380
2024 Administration and operations 10 90 500
2024 Human resources 9 91 240
2024 Financial management 4 96 145
2024 Procurement 10 90 50
2024 Real property 7 93 130
2024 Material management 0 100 20
2024 Policy 8 92 95
2024 Project management 4 96 235
2024 Other services to the public 13 87 285
2024 None of the above 12 88 385
2022 Federal regulators 0 100 20
2022 Compliance, inspection and enforcement 12 88 80
2022 Communications or public affairs 7 93 240
2022 Science and technology 6 94 345
2022 Administration and operations 9 91 495
2022 Human resources 8 92 225
2022 Financial management 6 94 160
2022 Real property 6 94 130
2022 Material management 22 78 30
2022 Data sciences 0 100 30
2022 Policy 8 92 90
2022 Project management 6 94 340
2022 Other services to the public 12 88 275
2022 None of the above 11 89 375
2020 Client contact centre 17 83 50
2020 Federal regulators 0 100 15
2020 Compliance, inspection and enforcement 11 89 90
2020 Communications or public affairs 8 92 255
2020 Security 0 100 10
2020 Science and technology 5 95 400
2020 Administration and operations 6 94 530
2020 Financial management 3 97 180
2020 Real property 8 92 115
2020 Material management 0 100 20
2020 Information management 0 100 30
2020 Policy 8 92 115
2020 Project management 7 93 270
2020 Other services to the public 10 90 340
2020 None of the above 5 95 450
2019 Client contact centre 7 93 170
2019 Compliance, inspection and enforcement 10 90 90
2019 Communications or public affairs 5 95 360
2019 Science and technology 7 93 410
2019 Administration and operations 6 94 580
2019 Human resources 3 97 255
2019 Financial management 6 94 165
2019 Real property 7 93 130
2019 Policy 9 91 80
2019 Project management 6 94 285
2019 Other services to the public 8 92 845
2019 None of the above 6 94 650

Question 66a. From whom did you experience discrimination on the job? ...Co-workers
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 34 66 15
2024 Science and technology 45 55 40
2024 Administration and operations 45 55 50
2024 Human resources 44 56 20
2024 Project management 59 41 10
2024 Other services to the public 36 64 30
2024 None of the above 33 67 35
2022 Compliance, inspection and enforcement 21 79 10
2022 Communications or public affairs 26 74 15
2022 Science and technology 42 58 20
2022 Administration and operations 30 70 40
2022 Human resources 29 71 20
2022 Project management 57 43 20
2022 Other services to the public 54 46 30
2022 None of the above 50 50 40
2020 Communications or public affairs 59 41 20
2020 Science and technology 56 44 20
2020 Administration and operations 46 54 30
2020 Project management 47 53 20
2020 Other services to the public 22 78 30
2020 None of the above 38 62 25
2019 Communications or public affairs 43 57 15
2019 Science and technology 46 54 30
2019 Administration and operations 34 66 35
2019 Other services to the public 49 51 65
2019 None of the above 52 48 35

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 91 9 10
2024 Communications or public affairs 61 39 15
2024 Science and technology 71 29 40
2024 Administration and operations 63 37 50
2024 Human resources 69 31 20
2024 Project management 75 25 10
2024 Other services to the public 50 50 30
2024 None of the above 84 16 35
2022 Compliance, inspection and enforcement 90 10 10
2022 Communications or public affairs 66 34 15
2022 Science and technology 61 39 20
2022 Administration and operations 66 34 40
2022 Human resources 69 31 20
2022 Project management 77 23 20
2022 Other services to the public 65 35 30
2022 None of the above 76 24 40
2020 Science and technology 71 29 20
2020 Administration and operations 78 22 30
2020 Other services to the public 78 22 30
2020 None of the above 82 18 25
2019 Client contact centre 59 41 10
2019 Communications or public affairs 63 37 15
2019 Science and technology 63 37 30
2019 Administration and operations 59 41 35
2019 Other services to the public 61 39 65
2019 None of the above 78 22 35

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Communications or public affairs 0 100 15
2024 Human resources 0 100 20
2024 Project management 0 100 10
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 4 96 20
2022 Administration and operations 4 96 40
2022 Human resources 10 90 20
2022 Project management 5 95 20
2022 Other services to the public 13 87 30
2022 None of the above 7 93 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Science and technology 0 100 20
2020 Other services to the public 0 100 30
2019 Communications or public affairs 0 100 15
2019 Science and technology 0 100 30
2019 None of the above 0 100 35

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Communications or public affairs 0 100 15
2024 Science and technology 0 100 40
2024 Administration and operations 0 100 50
2024 Human resources 0 100 20
2024 Project management 0 100 10
2024 Other services to the public 0 100 30
2024 None of the above 0 100 35
2022 Compliance, inspection and enforcement 9 91 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 0 100 20
2022 Administration and operations 0 100 40
2022 Human resources 6 94 20
2022 Project management 0 100 20
2022 Other services to the public 0 100 30
2022 None of the above 0 100 40
2020 Communications or public affairs 0 100 20
2020 Science and technology 0 100 20
2020 Administration and operations 0 100 30
2020 Project management 0 100 20
2020 Other services to the public 0 100 30
2020 None of the above 0 100 25
2019 Client contact centre 0 100 10
2019 Communications or public affairs 0 100 15
2019 Science and technology 0 100 30
2019 Administration and operations 0 100 35
2019 Other services to the public 0 100 65

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Other services to the public 18 82 30
2024 None of the above 14 86 35
2022 Compliance, inspection and enforcement 12 88 10
2022 Communications or public affairs 10 90 15
2022 Science and technology 4 96 20
2022 Administration and operations 20 80 40
2022 Human resources 13 87 20
2022 Project management 18 82 20
2022 Other services to the public 9 91 30
2022 None of the above 8 92 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Project management 0 100 20
2020 None of the above 21 79 25
2019 Client contact centre 0 100 10
2019 Administration and operations 15 85 35

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 15
2024 Science and technology 30 70 40
2024 Administration and operations 18 82 50
2024 Other services to the public 16 84 30
2024 None of the above 11 89 35
2022 Compliance, inspection and enforcement 29 71 10
2022 Communications or public affairs 29 71 15
2022 Science and technology 9 91 20
2022 Administration and operations 18 82 40
2022 Human resources 6 94 20
2022 Project management 14 86 20
2022 Other services to the public 13 87 30
2022 None of the above 8 92 40
2020 Communications or public affairs 0 100 20
2019 Client contact centre 36 64 10
2019 Communications or public affairs 32 68 15
2019 Administration and operations 25 75 35
2019 Other services to the public 35 65 65

Question 66g. From whom did you experience discrimination on the job? …Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Administration and operations 13 87 50
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 8 92 20
2022 Administration and operations 7 93 40
2022 Human resources 15 85 20
2022 Project management 9 91 20
2022 Other services to the public 0 100 30
2022 None of the above 2 98 40
2020 Project management 0 100 20
2019 Other services to the public 10 90 65

Question 67a. Please indicate the type of discrimination you experienced. …Race
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 41 59 15
2024 Science and technology 23 77 40
2024 Administration and operations 21 79 50
2024 Human resources 32 68 20
2024 Other services to the public 42 58 25
2024 None of the above 23 77 35
2022 Compliance, inspection and enforcement 22 78 10
2022 Communications or public affairs 33 67 15
2022 Science and technology 18 82 20
2022 Administration and operations 24 76 40
2022 Human resources 40 60 20
2022 Project management 21 79 20
2022 Other services to the public 26 74 30
2022 None of the above 10 90 40
2020 Compliance, inspection and enforcement 48 52 10
2020 Administration and operations 35 65 30
2020 Other services to the public 19 81 30
2020 None of the above 15 85 25
2019 Science and technology 26 74 30
2019 Administration and operations 15 85 35
2019 Other services to the public 25 75 65

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 17 83 40
2024 Administration and operations 20 80 50
2024 Human resources 20 80 20
2022 Compliance, inspection and enforcement 12 88 10
2022 Communications or public affairs 6 94 15
2022 Science and technology 9 91 20
2022 Administration and operations 21 79 40
2022 Human resources 15 85 20
2022 Project management 24 76 20
2022 Other services to the public 4 96 30
2022 None of the above 7 93 40
2020 Administration and operations 18 82 30
2020 Other services to the public 25 75 30
2019 Other services to the public 24 76 65
2019 None of the above 0 100 35

Question 67c. Please indicate the type of discrimination you experienced. …Colour
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 21 79 50
2024 Human resources 20 80 20
2024 Other services to the public 16 84 25
2022 Compliance, inspection and enforcement 30 70 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 8 92 20
2022 Administration and operations 16 84 40
2022 Human resources 26 74 20
2022 Project management 10 90 20
2022 Other services to the public 15 85 30
2022 None of the above 5 95 40
2020 Administration and operations 15 85 30
2020 Other services to the public 16 84 30
2019 Other services to the public 17 83 65

Question 67d. Please indicate the type of discrimination you experienced. …Religion
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Communications or public affairs 0 100 15
2022 Compliance, inspection and enforcement 8 92 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 0 100 20
2022 Administration and operations 5 95 40
2022 Human resources 5 95 20
2022 Project management 4 96 20
2022 Other services to the public 9 91 30
2022 None of the above 10 90 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 20
2020 Science and technology 0 100 20
2020 None of the above 0 100 25
2019 Client contact centre 0 100 10
2019 Communications or public affairs 0 100 15
2019 Science and technology 0 100 30
2019 Administration and operations 0 100 35
2019 None of the above 0 100 35

Question 67e. Please indicate the type of discrimination you experienced. …Age
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 25 75 40
2024 Administration and operations 42 58 50
2024 Human resources 26 74 20
2024 Other services to the public 37 63 25
2024 None of the above 54 46 35
2022 Compliance, inspection and enforcement 38 62 10
2022 Communications or public affairs 37 63 15
2022 Science and technology 34 66 20
2022 Administration and operations 34 66 40
2022 Human resources 20 80 20
2022 Project management 38 62 20
2022 Other services to the public 48 52 30
2022 None of the above 36 64 40
2020 Communications or public affairs 39 61 20
2020 Science and technology 55 45 20
2020 Administration and operations 38 62 30
2020 Other services to the public 31 69 30
2020 None of the above 35 65 25
2019 Communications or public affairs 36 64 15
2019 Science and technology 29 71 30
2019 Administration and operations 28 72 35
2019 Project management 36 64 15
2019 Other services to the public 31 69 65
2019 None of the above 31 69 35

Question 67f. Please indicate the type of discrimination you experienced. …Sex
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 37 63 15
2024 Science and technology 60 40 40
2024 Administration and operations 35 65 50
2024 Human resources 25 75 20
2024 Other services to the public 40 60 25
2024 None of the above 40 60 35
2022 Compliance, inspection and enforcement 36 64 10
2022 Communications or public affairs 21 79 15
2022 Science and technology 49 51 20
2022 Administration and operations 36 64 40
2022 Human resources 36 64 20
2022 Project management 23 77 20
2022 Other services to the public 40 60 30
2022 None of the above 30 70 40
2020 Communications or public affairs 25 75 20
2020 Science and technology 60 40 20
2020 Administration and operations 29 71 30
2020 Project management 50 50 20
2020 Other services to the public 27 73 30
2020 None of the above 24 76 25
2019 Communications or public affairs 53 47 15
2019 Science and technology 61 39 30
2019 Administration and operations 31 69 35
2019 Project management 42 58 15
2019 Other services to the public 41 59 65
2019 None of the above 22 78 35

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Project management 0 100 10
2024 Other services to the public 14 86 25
2024 None of the above 0 100 35
2022 Compliance, inspection and enforcement 31 69 10
2022 Communications or public affairs 8 92 15
2022 Science and technology 4 96 20
2022 Administration and operations 5 95 40
2022 Human resources 10 90 20
2022 Project management 6 94 20
2022 Other services to the public 2 98 30
2022 None of the above 5 95 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 20
2020 Project management 0 100 20
2020 Other services to the public 0 100 30
2020 None of the above 0 100 25
2019 Science and technology 0 100 30
2019 Other services to the public 7 93 65
2019 None of the above 0 100 35

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Science and technology 0 100 40
2024 Project management 0 100 10
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 11 89 15
2022 Science and technology 4 96 20
2022 Administration and operations 2 98 40
2022 Human resources 10 90 20
2022 Project management 11 89 20
2022 Other services to the public 0 100 30
2022 None of the above 6 94 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 20
2020 Science and technology 0 100 20
2020 Administration and operations 0 100 30
2020 None of the above 0 100 25
2019 Science and technology 0 100 30
2019 Project management 0 100 15
2019 Other services to the public 7 93 65
2019 None of the above 0 100 35

Question 67i. Please indicate the type of discrimination you experienced. …Marital status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Science and technology 10 90 40
2022 Compliance, inspection and enforcement 21 79 10
2022 Communications or public affairs 5 95 15
2022 Science and technology 22 78 20
2022 Administration and operations 8 92 40
2022 Human resources 5 95 20
2022 Project management 14 86 20
2022 Other services to the public 10 90 30
2022 None of the above 5 95 40
2020 Communications or public affairs 0 100 20
2019 Client contact centre 0 100 10
2019 Administration and operations 12 88 35
2019 Other services to the public 12 88 65

Question 67j. Please indicate the type of discrimination you experienced. …Family status
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Science and technology 15 85 40
2024 Administration and operations 17 83 50
2024 Human resources 38 62 20
2024 Other services to the public 19 81 25
2024 None of the above 13 87 35
2022 Compliance, inspection and enforcement 21 79 10
2022 Communications or public affairs 14 86 15
2022 Science and technology 32 68 20
2022 Administration and operations 12 88 40
2022 Human resources 26 74 20
2022 Project management 13 87 20
2022 Other services to the public 2 98 30
2022 None of the above 6 94 40
2020 Communications or public affairs 25 75 20
2020 Science and technology 36 64 20
2020 Administration and operations 21 79 30
2020 Project management 35 65 20
2020 None of the above 27 73 25
2019 Science and technology 24 76 30
2019 Administration and operations 17 83 35
2019 Project management 0 100 15
2019 Other services to the public 17 83 65

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Communications or public affairs 0 100 15
2024 Science and technology 0 100 40
2024 Administration and operations 0 100 50
2024 Human resources 0 100 20
2024 Project management 0 100 10
2024 Other services to the public 0 100 25
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 0 100 20
2022 Administration and operations 2 98 40
2022 Human resources 0 100 20
2022 Project management 4 96 20
2022 Other services to the public 0 100 30
2022 None of the above 0 100 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 20
2020 Science and technology 0 100 20
2020 Administration and operations 0 100 30
2020 Project management 0 100 20
2020 None of the above 0 100 25
2019 Client contact centre 0 100 10
2019 Communications or public affairs 0 100 15
2019 Science and technology 0 100 30
2019 Project management 0 100 15
2019 None of the above 0 100 35

Question 67l. Please indicate the type of discrimination you experienced. …Disability
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 9 91 40
2024 Administration and operations 24 76 50
2024 Human resources 30 70 20
2024 Project management 0 100 10
2022 Compliance, inspection and enforcement 27 73 10
2022 Communications or public affairs 5 95 15
2022 Science and technology 16 84 20
2022 Administration and operations 19 81 40
2022 Human resources 36 64 20
2022 Project management 8 92 20
2022 Other services to the public 0 100 30
2022 None of the above 10 90 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Project management 0 100 20
2019 Client contact centre 0 100 10
2019 None of the above 18 82 35

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Communications or public affairs 0 100 15
2024 Science and technology 0 100 40
2024 Administration and operations 0 100 50
2024 Human resources 0 100 20
2024 Project management 0 100 10
2024 Other services to the public 0 100 25
2024 None of the above 0 100 35
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 0 100 20
2022 Administration and operations 0 100 40
2022 Human resources 0 100 20
2022 Project management 5 95 20
2022 Other services to the public 0 100 30
2022 None of the above 0 100 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Communications or public affairs 0 100 20
2020 Science and technology 0 100 20
2020 Administration and operations 0 100 30
2020 Project management 0 100 20
2020 Other services to the public 0 100 30
2019 Client contact centre 0 100 10
2019 Communications or public affairs 0 100 15
2019 Science and technology 0 100 30
2019 Administration and operations 0 100 35
2019 Project management 0 100 15
2019 Other services to the public 0 100 65
2019 None of the above 0 100 35

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 18 82 40
2024 Administration and operations 42 58 50
2024 Human resources 27 73 20
2024 Other services to the public 19 81 25
2024 None of the above 15 85 35
2022 Compliance, inspection and enforcement 40 60 10
2022 Communications or public affairs 24 76 15
2022 Science and technology 33 67 20
2022 Administration and operations 30 70 40
2022 Human resources 29 71 20
2022 Project management 39 61 20
2022 Other services to the public 26 74 30
2022 None of the above 37 63 40
2020 Communications or public affairs 39 61 20
2020 Science and technology 39 61 20
2020 Administration and operations 33 67 30
2020 Project management 41 59 20
2020 Other services to the public 28 72 30
2020 None of the above 35 65 25
2019 Client contact centre 52 48 10
2019 Communications or public affairs 29 71 15
2019 Administration and operations 30 70 35
2019 Other services to the public 43 57 65
2019 None of the above 26 74 35

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 15 85 40
2024 Administration and operations 24 76 50
2024 Project management 0 100 10
2022 Compliance, inspection and enforcement 8 92 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 27 73 20
2022 Administration and operations 15 85 40
2022 Human resources 17 83 20
2022 Project management 29 71 20
2022 Other services to the public 17 83 30
2022 None of the above 9 91 40
2020 Administration and operations 21 79 30
2020 Other services to the public 33 67 30
2020 None of the above 22 78 25
2019 Client contact centre 0 100 10
2019 Science and technology 0 100 30
2019 Other services to the public 12 88 65
2019 None of the above 0 100 35

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Administration and operations 17 83 50
2024 None of the above 0 100 35
2022 Compliance, inspection and enforcement 8 92 10
2022 Communications or public affairs 5 95 15
2022 Science and technology 15 85 20
2022 Administration and operations 11 89 40
2022 Human resources 5 95 20
2022 Project management 11 89 20
2022 Other services to the public 6 94 30
2022 None of the above 7 93 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Administration and operations 0 100 30
2020 Other services to the public 36 64 30
2019 Client contact centre 0 100 10
2019 Other services to the public 15 85 65

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 17 83 40
2024 Administration and operations 22 78 50
2024 None of the above 23 77 35
2022 Compliance, inspection and enforcement 29 71 10
2022 Communications or public affairs 11 89 15
2022 Science and technology 16 84 20
2022 Administration and operations 13 87 40
2022 Human resources 5 95 20
2022 Project management 15 85 20
2022 Other services to the public 13 87 30
2022 None of the above 22 78 40
2020 Science and technology 24 76 20
2020 Project management 23 77 20
2020 Other services to the public 29 71 30
2019 Other services to the public 17 83 65

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 0 100 15
2024 Administration and operations 13 87 50
2024 Human resources 0 100 20
2022 Compliance, inspection and enforcement 10 90 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 11 89 20
2022 Administration and operations 8 92 40
2022 Human resources 0 100 20
2022 Project management 11 89 20
2022 Other services to the public 4 96 30
2022 None of the above 2 98 40
2020 Compliance, inspection and enforcement 0 100 10
2019 Client contact centre 0 100 10
2019 None of the above 0 100 35

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 11 89 50
2024 Human resources 0 100 20
2024 None of the above 0 100 35
2022 Compliance, inspection and enforcement 10 90 10
2022 Communications or public affairs 11 89 15
2022 Science and technology 0 100 20
2022 Administration and operations 9 91 40
2022 Human resources 0 100 20
2022 Project management 0 100 20
2022 Other services to the public 4 96 30
2022 None of the above 19 81 40
2020 Compliance, inspection and enforcement 0 100 10
2020 Administration and operations 0 100 30
2020 Project management 0 100 20
2020 None of the above 0 100 25
2019 Client contact centre 0 100 10
2019 Science and technology 0 100 30
2019 Administration and operations 0 100 35
2019 Project management 0 100 15
2019 Other services to the public 9 91 65

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Communications or public affairs 0 100 15
2024 Administration and operations 11 89 50
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 18 82 15
2022 Science and technology 9 91 20
2022 Administration and operations 6 94 40
2022 Human resources 6 94 20
2022 Project management 6 94 20
2022 Other services to the public 17 83 30
2022 None of the above 3 97 40
2019 Administration and operations 28 72 35
2019 Other services to the public 14 86 65

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Administration and operations 12 88 50
2024 Human resources 0 100 20
2024 Project management 0 100 10
2024 Other services to the public 17 83 25
2024 None of the above 8 92 35
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 11 89 15
2022 Science and technology 12 88 20
2022 Administration and operations 6 94 40
2022 Human resources 5 95 20
2022 Project management 0 100 20
2022 Other services to the public 9 91 30
2022 None of the above 14 86 40
2020 Other services to the public 23 77 30
2019 Client contact centre 0 100 10
2019 Communications or public affairs 0 100 15
2019 Project management 0 100 15

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 69 31 10
2024 Communications or public affairs 45 55 15
2024 Science and technology 62 38 40
2024 Administration and operations 41 59 50
2024 Human resources 65 35 20
2024 Project management 57 43 10
2024 Other services to the public 61 39 25
2024 None of the above 56 44 35
2022 Compliance, inspection and enforcement 52 48 10
2022 Communications or public affairs 45 55 15
2022 Science and technology 46 54 20
2022 Administration and operations 47 53 40
2022 Human resources 59 41 20
2022 Project management 46 54 20
2022 Other services to the public 49 51 30
2022 None of the above 39 61 40
2020 Compliance, inspection and enforcement 52 48 10
2020 Communications or public affairs 51 49 20
2020 Science and technology 45 55 20
2020 Administration and operations 52 48 30
2020 Project management 30 70 20
2020 Other services to the public 27 73 30
2020 None of the above 33 67 25
2019 Client contact centre 50 50 10
2019 Communications or public affairs 53 47 15
2019 Science and technology 61 39 30
2019 Administration and operations 44 56 35
2019 Project management 58 42 15
2019 Other services to the public 40 60 65
2019 None of the above 63 37 35

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Administration and operations 17 83 45
2024 Human resources 0 100 20
2024 None of the above 0 100 35
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 9 91 15
2022 Science and technology 4 96 20
2022 Administration and operations 2 98 40
2022 Human resources 16 84 20
2022 Project management 10 90 20
2022 Other services to the public 8 92 25
2022 None of the above 0 100 35
2020 None of the above 0 100 25
2019 Client contact centre 0 100 10
2019 Other services to the public 8 92 60

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 58 42 10
2024 Science and technology 20 80 40
2024 Administration and operations 14 86 45
2024 Human resources 22 78 20
2024 Other services to the public 20 80 25
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 44 56 15
2022 Science and technology 42 58 20
2022 Administration and operations 13 87 40
2022 Human resources 26 74 20
2022 Project management 38 62 20
2022 Other services to the public 30 70 25
2022 None of the above 11 89 35
2020 Compliance, inspection and enforcement 0 100 10
2020 Administration and operations 22 78 30
2019 Science and technology 34 66 25
2019 Administration and operations 23 77 30
2019 Other services to the public 28 72 60

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 0 100 40
2024 Human resources 0 100 20
2022 Compliance, inspection and enforcement 10 90 10
2022 Communications or public affairs 11 89 15
2022 Science and technology 4 96 20
2022 Administration and operations 3 97 40
2022 Human resources 7 93 20
2022 Project management 9 91 20
2022 Other services to the public 6 94 25
2022 None of the above 4 96 35
2020 Compliance, inspection and enforcement 0 100 10
2020 Project management 0 100 20
2019 Science and technology 0 100 25
2019 Project management 0 100 15

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Human resources 0 100 20
2024 None of the above 0 100 35
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 20 80 15
2022 Science and technology 8 92 20
2022 Administration and operations 2 98 40
2022 Human resources 7 93 20
2022 Project management 5 95 20
2022 Other services to the public 6 94 25
2022 None of the above 0 100 35
2020 Compliance, inspection and enforcement 0 100 10
2020 Project management 0 100 20
2019 Client contact centre 0 100 10
2019 Science and technology 0 100 25
2019 Administration and operations 0 100 30

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Communications or public affairs 0 100 10
2024 Science and technology 0 100 40
2024 Human resources 0 100 20
2024 Other services to the public 0 100 25
2024 None of the above 0 100 35
2022 Compliance, inspection and enforcement 10 90 10
2022 Communications or public affairs 9 91 15
2022 Science and technology 0 100 20
2022 Administration and operations 3 97 40
2022 Human resources 4 96 20
2022 Project management 5 95 20
2022 Other services to the public 6 94 25
2022 None of the above 6 94 35
2020 Compliance, inspection and enforcement 0 100 10
2020 Administration and operations 0 100 30
2019 Client contact centre 0 100 10

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Communications or public affairs 0 100 10
2024 Administration and operations 0 100 45
2024 Human resources 0 100 20
2024 Other services to the public 0 100 25
2024 None of the above 0 100 35
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 0 100 15
2022 Science and technology 0 100 20
2022 Administration and operations 2 98 40
2022 Human resources 10 90 20
2022 Project management 23 77 20
2022 Other services to the public 11 89 25
2022 None of the above 13 87 35
2020 Compliance, inspection and enforcement 0 100 10
2020 Administration and operations 0 100 30

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 16 84 15
2022 Science and technology 11 89 20
2022 Administration and operations 5 95 40
2022 Human resources 10 90 20
2022 Project management 27 73 20
2022 Other services to the public 5 95 25
2022 None of the above 5 95 35
2020 None of the above 0 100 25
2019 Client contact centre 0 100 10
2019 Other services to the public 0 100 60

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 26 74 40
2022 Compliance, inspection and enforcement 10 90 10
2022 Communications or public affairs 17 83 15
2022 Science and technology 24 76 20
2022 Administration and operations 16 84 40
2022 Human resources 19 81 20
2022 Project management 9 91 20
2022 Other services to the public 12 88 25
2022 None of the above 25 75 35
2019 Other services to the public 16 84 60

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Communications or public affairs 0 100 10
2024 Science and technology 18 82 40
2024 Administration and operations 12 88 45
2022 Compliance, inspection and enforcement 22 78 10
2022 Communications or public affairs 11 89 15
2022 Science and technology 24 76 20
2022 Administration and operations 18 82 40
2022 Human resources 23 77 20
2022 Project management 15 85 20
2022 Other services to the public 14 86 25
2022 None of the above 16 84 35
2020 Compliance, inspection and enforcement 0 100 10

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Science and technology 30 70 40
2024 Administration and operations 17 83 45
2024 Other services to the public 25 75 25
2024 None of the above 21 79 35
2022 Compliance, inspection and enforcement 33 67 10
2022 Communications or public affairs 6 94 15
2022 Science and technology 31 69 20
2022 Administration and operations 38 62 40
2022 Human resources 29 71 20
2022 Project management 34 66 20
2022 Other services to the public 17 83 25
2022 None of the above 31 69 35
2020 Administration and operations 34 66 30
2020 Project management 30 70 20
2020 None of the above 34 66 25
2019 Science and technology 33 67 25
2019 Administration and operations 42 58 30
2019 Other services to the public 25 75 60

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Communications or public affairs 0 100 10
2024 Administration and operations 11 89 45
2024 Other services to the public 22 78 25
2022 Compliance, inspection and enforcement 13 87 10
2022 Communications or public affairs 11 89 15
2022 Science and technology 21 79 20
2022 Administration and operations 12 88 40
2022 Human resources 5 95 20
2022 Project management 4 96 20
2022 Other services to the public 2 98 25
2022 None of the above 4 96 35
2019 Other services to the public 12 88 60

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 62 38 10
2024 Communications or public affairs 42 58 10
2024 Science and technology 48 52 40
2024 Administration and operations 33 67 45
2024 Human resources 33 67 20
2024 Other services to the public 31 69 25
2024 None of the above 44 56 35
2022 Compliance, inspection and enforcement 69 31 10
2022 Communications or public affairs 22 78 15
2022 Science and technology 44 56 20
2022 Administration and operations 54 46 40
2022 Human resources 49 51 20
2022 Project management 48 52 20
2022 Other services to the public 34 66 25
2022 None of the above 36 64 35
2020 Administration and operations 48 52 30
2020 Project management 25 75 20
2020 None of the above 56 44 25
2019 Science and technology 41 59 25
2019 Administration and operations 45 55 30
2019 Other services to the public 36 64 60

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Communications or public affairs 0 100 10
2024 Science and technology 0 100 40
2024 Human resources 0 100 20
2024 Other services to the public 0 100 25
2022 Compliance, inspection and enforcement 0 100 10
2022 Communications or public affairs 6 94 15
2022 Science and technology 0 100 20
2022 Administration and operations 2 98 40
2022 Human resources 0 100 20
2022 Project management 0 100 20
2022 Other services to the public 0 100 25
2022 None of the above 4 96 35
2020 Administration and operations 0 100 30
2020 Project management 0 100 20
2019 Client contact centre 0 100 10
2019 Science and technology 0 100 25
2019 Administration and operations 0 100 30
2019 Project management 0 100 15

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 63 37 10
2024 Communications or public affairs 55 45 10
2024 Science and technology 60 40 40
2024 Administration and operations 60 40 45
2024 Human resources 69 31 20
2024 Other services to the public 75 25 25
2024 None of the above 71 29 35
2022 Compliance, inspection and enforcement 70 30 10
2022 Communications or public affairs 34 66 15
2022 Science and technology 70 30 20
2022 Administration and operations 67 33 40
2022 Human resources 59 41 20
2022 Project management 49 51 20
2022 Other services to the public 70 30 25
2022 None of the above 67 33 35
2020 Administration and operations 62 38 30
2020 Project management 56 44 20
2020 None of the above 58 42 25
2019 Client contact centre 54 46 10
2019 Science and technology 58 42 25
2019 Administration and operations 68 32 30
2019 Project management 44 56 15
2019 Other services to the public 55 45 60

Question 69o. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I intend to file a grievance or a formal complaint, but I have not done so yet.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Communications or public affairs 0 100 10
2024 None of the above 0 100 35

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Compliance, inspection and enforcement 0 100 10
2024 Science and technology 18 82 40
2024 Administration and operations 11 89 45
2024 Human resources 25 75 20
2024 Other services to the public 17 83 25
2022 Compliance, inspection and enforcement 20 80 10
2022 Communications or public affairs 13 87 15
2022 Science and technology 7 93 20
2022 Administration and operations 19 81 40
2022 Human resources 16 84 20
2022 Project management 4 96 20
2022 Other services to the public 13 87 25
2022 None of the above 21 79 35
2019 Science and technology 18 82 25

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 21 20 12 3 0 39 5 73 5 55
2024 Compliance, inspection and enforcement 8 25 22 5 8 30 2 48 20 75
2024 Communications or public affairs 13 16 24 6 1 35 5 49 11 225
2024 Security 44 15 3 0 0 33 4 95 0 20
2024 Science and technology 9 19 17 7 6 36 6 48 22 375
2024 Administration and operations 16 23 14 8 5 29 5 59 19 500
2024 Human resources 21 21 16 5 3 30 4 63 13 240
2024 Financial management 17 15 11 3 1 41 12 68 8 145
2024 Procurement 23 15 20 0 3 23 15 63 5 50
2024 Real property 9 21 15 6 2 35 13 57 14 130
2024 Information management 25 23 9 2 2 34 5 77 8 35
2024 Data sciences 19 11 14 2 0 33 21 66 5 30
2024 Policy 9 11 17 10 2 47 5 41 24 95
2024 Project management 13 13 16 5 1 46 6 53 14 235
2024 Other services to the public 19 18 18 8 4 27 6 55 18 285
2024 None of the above 13 14 23 7 7 30 5 42 21 385
2022 Client contact centre 10 35 13 0 4 29 8 72 7 65
2022 Compliance, inspection and enforcement 9 13 25 2 6 39 6 40 15 85
2022 Communications or public affairs 15 20 13 7 3 36 6 60 18 240
2022 Science and technology 9 20 20 7 2 38 5 50 15 345
2022 Administration and operations 17 20 19 5 4 29 6 56 15 495
2022 Human resources 23 26 14 6 4 23 5 67 14 225
2022 Financial management 16 18 15 5 2 35 8 60 12 160
2022 Procurement 16 16 19 2 2 38 8 58 8 45
2022 Real property 19 13 19 4 3 35 8 55 12 130
2022 Information technology 18 8 15 1 6 43 8 53 16 55
2022 Policy 7 9 21 4 1 53 4 39 11 90
2022 Project management 13 16 21 5 1 39 5 53 11 340
2022 Other services to the public 15 20 24 6 4 26 4 51 15 275
2022 None of the above 18 14 23 5 6 26 7 48 17 375
2020 Client contact centre 12 21 23 6 0 31 6 53 10 50
2020 Federal regulators 15 15 7 7 0 48 7 69 16 15
2020 Compliance, inspection and enforcement 16 15 19 7 10 32 2 47 25 90
2020 Communications or public affairs 16 17 23 3 2 34 6 54 8 255
2020 Security 30 0 12 12 0 47 0 57 22 10
2020 Science and technology 16 21 18 7 2 33 4 57 15 400
2020 Administration and operations 25 22 18 5 3 24 3 65 10 530
2020 Human resources 27 25 13 5 0 23 7 74 7 215
2020 Financial management 14 15 20 5 4 31 12 50 15 180
2020 Procurement 20 18 11 4 4 38 6 68 13 50
2020 Real property 21 22 23 6 3 22 3 57 12 115
2020 Material management 25 28 20 0 0 18 9 73 0 20
2020 Information management 9 9 27 0 0 40 15 40 0 30
2020 Information technology 18 10 17 0 2 42 11 59 4 60
2020 Data sciences 21 28 11 4 0 36 0 77 6 25
2020 Policy 14 17 14 9 3 38 5 55 20 110
2020 Project management 18 17 22 5 3 29 6 54 12 270
2020 Other services to the public 21 22 23 6 5 19 4 56 14 340
2020 None of the above 21 20 24 5 3 24 4 56 10 450
2019 Client contact centre 18 12 16 4 3 32 15 56 14 170
2019 Federal regulators 18 0 32 0 5 39 6 32 9 15
2019 Compliance, inspection and enforcement 18 18 24 2 9 22 7 51 15 90
2019 Communications or public affairs 22 17 15 3 2 32 9 67 8 360
2019 Security 5 4 46 0 7 37 0 15 11 15
2019 Science and technology 16 18 20 7 4 28 9 53 16 410
2019 Administration and operations 24 19 22 5 3 20 6 58 12 580
2019 Human resources 28 24 16 2 2 23 4 73 5 250
2019 Financial management 19 14 17 6 4 32 8 55 17 165
2019 Procurement 21 12 22 2 6 30 7 52 13 45
2019 Real property 18 22 20 4 3 23 9 60 11 125
2019 Material management 25 14 29 4 9 13 5 48 16 30
2019 Information management 19 10 22 12 2 30 5 45 22 35
2019 Information technology 12 9 25 2 2 43 7 41 9 50
2019 Data sciences 9 7 22 6 2 39 14 34 18 45
2019 Policy 6 11 22 8 8 44 3 31 29 80
2019 Project management 18 15 21 5 2 31 8 54 12 285
2019 Other services to the public 29 17 18 4 4 20 8 64 12 840
2019 None of the above 23 17 21 5 3 24 7 58 12 650

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 38 14 3 0 10 0 81 3 55
2024 Compliance, inspection and enforcement 13 45 20 10 7 2 2 61 18 75
2024 Communications or public affairs 29 37 17 7 2 7 1 72 9 225
2024 Security 53 19 3 4 0 21 0 91 5 20
2024 Science and technology 20 39 16 8 5 10 2 67 15 375
2024 Administration and operations 32 36 13 7 4 9 0 74 11 500
2024 Human resources 28 39 13 6 4 9 1 75 11 240
2024 Financial management 33 36 11 2 0 15 2 84 3 145
2024 Procurement 40 34 9 3 1 10 1 84 5 50
2024 Real property 23 41 13 4 3 13 2 76 8 130
2024 Material management 52 18 10 2 0 18 0 85 3 20
2024 Information management 38 28 16 2 0 11 5 78 3 35
2024 Information technology 22 38 18 2 2 17 1 73 4 50
2024 Data sciences 53 17 17 0 2 10 0 78 2 30
2024 Policy 22 36 13 10 2 17 1 70 14 95
2024 Project management 30 36 11 4 2 15 2 79 8 235
2024 Other services to the public 27 32 18 6 4 11 2 67 12 285
2024 None of the above 23 29 19 8 6 13 2 61 17 385
2022 Client contact centre 22 53 9 4 4 8 0 82 9 65
2022 Compliance, inspection and enforcement 19 34 21 2 6 15 2 64 10 85
2022 Communications or public affairs 31 37 12 5 3 11 1 77 9 240
2022 Science and technology 25 39 15 8 3 11 0 72 12 345
2022 Administration and operations 32 35 17 5 3 7 1 73 9 495
2022 Human resources 32 38 12 6 4 8 0 76 10 225
2022 Financial management 34 30 13 5 2 15 1 77 8 160
2022 Procurement 34 34 16 0 2 14 0 79 2 45
2022 Real property 25 40 14 3 2 15 1 77 6 130
2022 Material management 23 32 27 8 6 3 1 57 15 30
2022 Information management 25 25 37 3 5 6 0 53 8 35
2022 Information technology 46 23 9 3 6 11 1 79 11 55
2022 Data sciences 20 45 7 9 0 19 0 80 11 30
2022 Policy 16 40 18 8 0 19 0 68 10 90
2022 Project management 28 36 18 6 1 10 1 72 8 340
2022 Other services to the public 22 32 24 8 3 10 1 61 12 275
2022 None of the above 30 29 15 8 5 11 2 68 15 375
2020 Client contact centre 20 45 19 4 2 10 0 72 7 50
2020 Federal regulators 15 64 7 0 0 14 0 92 0 15
2020 Compliance, inspection and enforcement 28 32 19 7 6 7 0 65 15 90
2020 Communications or public affairs 31 35 18 5 3 8 0 72 8 255
2020 Security 39 28 21 12 0 0 0 68 12 10
2020 Science and technology 33 35 18 7 1 6 0 72 9 405
2020 Administration and operations 37 35 15 4 3 6 0 77 7 530
2020 Human resources 37 33 13 5 1 10 0 79 7 215
2020 Financial management 34 27 20 2 4 13 1 71 6 180
2020 Procurement 43 24 17 4 4 7 2 74 8 50
2020 Real property 31 30 23 5 4 7 1 66 9 115
2020 Material management 40 22 23 0 0 15 0 73 0 20
2020 Information management 37 15 33 0 0 12 3 61 0 30
2020 Information technology 36 32 10 5 0 17 0 82 6 60
2020 Data sciences 31 34 14 7 0 14 0 75 8 25
2020 Policy 32 33 12 9 2 11 1 74 12 110
2020 Project management 31 33 20 6 2 8 1 70 8 270
2020 Other services to the public 31 31 20 6 5 5 1 67 12 340
2020 None of the above 31 30 20 7 2 9 1 68 10 450
2019 Client contact centre 35 27 14 4 2 16 3 76 7 175
2019 Federal regulators 39 11 32 0 5 13 0 57 6 15
2019 Compliance, inspection and enforcement 28 30 19 7 6 10 2 64 14 90
2019 Communications or public affairs 38 29 15 3 1 11 2 78 5 360
2019 Security 21 41 30 0 0 7 0 68 0 15
2019 Science and technology 34 32 15 8 2 7 1 72 11 405
2019 Administration and operations 39 27 18 5 3 7 1 72 8 580
2019 Human resources 42 32 11 3 2 10 0 82 6 250
2019 Financial management 32 27 16 6 4 15 0 69 12 165
2019 Procurement 47 16 19 6 4 8 0 68 11 45
2019 Real property 31 38 17 4 4 6 1 74 8 130
2019 Material management 32 15 25 9 9 10 0 53 20 30
2019 Information management 37 24 16 12 2 6 2 67 16 35
2019 Information technology 29 26 21 4 2 15 2 66 8 50
2019 Data sciences 29 34 25 0 2 10 0 70 2 45
2019 Policy 24 33 18 9 9 7 0 62 19 80
2019 Project management 34 36 15 3 2 7 2 77 6 285
2019 Other services to the public 45 25 15 3 4 6 1 75 8 840
2019 None of the above 36 26 18 4 3 11 2 71 8 650

Question 72. Of those who indicated that they were a victim of race-based discrimination: I am satisfied with how concerns or complaints about racism in the workplace are resolved in my department or agency.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Science and technology 0 0 45 25 14 16 0 0 47 10
2024 Other services to the public 0 5 17 42 37 0 0 5 79 10
2022 Administration and operations 0 0 37 34 0 29 0 0 48 10
2020 Administration and operations 8 8 38 10 36 0 0 16 46 10
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Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 9 30 26 19 16 0 0 9 91 55
2024 Federal regulators 20 44 8 21 0 0 8 22 78 10
2024 Compliance, inspection and enforcement 20 30 16 18 16 0 0 20 80 75
2024 Communications or public affairs 31 32 21 7 9 0 1 31 69 225
2024 Security 19 30 20 27 4 0 0 19 81 20
2024 Science and technology 17 33 23 13 13 0 0 17 83 375
2024 Administration and operations 27 32 19 7 13 0 1 28 72 495
2024 Human resources 35 26 15 9 11 1 3 37 63 240
2024 Financial management 28 36 16 8 11 0 1 28 72 145
2024 Procurement 26 24 23 4 14 3 6 29 71 50
2024 Real property 24 33 21 9 12 1 1 24 76 125
2024 Material management 15 24 17 26 16 3 0 15 85 20
2024 Information management 30 26 14 14 10 0 6 32 68 35
2024 Information technology 27 37 12 16 5 0 2 28 72 50
2024 Data sciences 43 39 15 0 3 0 0 43 57 30
2024 Policy 33 35 10 9 9 0 4 35 65 95
2024 Project management 24 29 26 15 5 0 0 24 76 235
2024 Other services to the public 24 23 20 13 19 0 0 24 76 285
2024 None of the above 24 28 17 15 14 1 1 24 76 385
2022 Client contact centre 15 25 19 15 25 0 1 65
2022 Federal regulators 25 29 27 10 9 0 0 20
2022 Compliance, inspection and enforcement 11 32 18 13 25 0 0 85
2022 Communications or public affairs 28 34 19 10 8 0 1 240
2022 Security 27 23 28 14 8 0 0 15
2022 Science and technology 20 32 22 12 14 0 0 345
2022 Administration and operations 22 28 23 11 14 0 2 490
2022 Human resources 26 26 19 12 12 1 4 225
2022 Financial management 33 27 20 11 7 0 1 160
2022 Procurement 20 35 22 6 15 0 2 45
2022 Real property 27 26 22 13 10 0 1 130
2022 Material management 12 26 22 13 26 0 0 30
2022 Information management 27 35 15 2 20 0 0 35
2022 Information technology 33 34 15 8 10 0 0 55
2022 Data sciences 19 42 25 8 5 0 0 30
2022 Policy 31 23 25 12 9 0 0 90
2022 Project management 22 31 21 12 13 0 2 340
2022 Other services to the public 16 24 23 10 27 0 0 275
2022 None of the above 24 26 19 14 16 0 0 375
2020 Client contact centre 16 40 21 14 9 0 0 50
2020 Federal regulators 14 21 24 14 27 0 0 15
2020 Compliance, inspection and enforcement 8 28 25 18 21 0 0 90
2020 Communications or public affairs 30 28 24 12 7 0 0 255
2020 Security 0 32 21 36 12 0 0 10
2020 Science and technology 22 31 25 11 10 0 0 405
2020 Administration and operations 25 28 20 14 11 0 1 525
2020 Human resources 34 30 16 10 9 0 1 215
2020 Financial management 29 26 26 11 7 0 1 175
2020 Procurement 29 29 15 16 12 0 0 50
2020 Real property 26 29 20 16 8 0 1 115
2020 Material management 15 16 25 31 10 0 3 20
2020 Information management 16 40 24 14 6 0 0 30
2020 Information technology 29 38 18 10 5 0 0 60
2020 Data sciences 23 36 14 11 17 0 0 25
2020 Policy 32 22 24 15 7 0 0 110
2020 Project management 22 34 21 14 9 0 0 270
2020 Other services to the public 18 28 25 14 15 0 0 340
2020 None of the above 18 32 20 14 16 0 0 445
2019 Client contact centre 15 25 19 18 22 1 0 175
2019 Federal regulators 24 11 27 9 29 0 0 15
2019 Compliance, inspection and enforcement 8 28 21 12 31 0 0 90
2019 Communications or public affairs 20 25 26 12 17 0 0 360
2019 Security 7 35 10 34 14 0 0 15
2019 Science and technology 14 26 23 16 20 0 0 410
2019 Administration and operations 15 26 26 14 18 0 1 580
2019 Human resources 16 22 18 17 28 0 1 250
2019 Financial management 16 22 20 16 25 0 1 165
2019 Procurement 14 14 24 25 22 0 0 45
2019 Real property 18 20 22 15 25 0 0 130
2019 Material management 19 22 26 9 25 0 0 30
2019 Information management 19 21 19 22 16 0 2 35
2019 Information technology 12 35 23 12 17 0 0 50
2019 Data sciences 19 20 28 9 25 0 0 45
2019 Policy 14 24 29 16 15 0 2 80
2019 Project management 14 26 21 16 22 0 0 285
2019 Other services to the public 18 26 19 16 21 0 0 845
2019 None of the above 16 25 21 14 23 1 0 650

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 21 26 17 7 0 2 27 73 55
2024 Federal regulators 8 46 8 8 30 0 0 8 92 10
2024 Compliance, inspection and enforcement 34 23 15 13 15 0 0 34 66 75
2024 Communications or public affairs 14 35 27 13 10 0 0 14 86 225
2024 Security 33 45 7 10 0 0 6 35 65 20
2024 Science and technology 15 33 26 13 13 0 0 15 85 380
2024 Administration and operations 21 30 24 13 12 0 0 21 79 500
2024 Human resources 17 25 29 15 13 0 1 17 83 240
2024 Financial management 17 28 34 10 10 0 0 17 83 145
2024 Procurement 7 23 25 15 24 0 6 7 93 50
2024 Real property 10 24 27 21 17 0 0 10 90 130
2024 Material management 34 26 23 5 13 0 0 34 66 20
2024 Information management 14 37 25 15 6 0 3 15 85 35
2024 Information technology 23 32 30 4 7 0 5 24 76 50
2024 Data sciences 37 35 18 6 2 2 0 38 62 30
2024 Policy 17 26 33 9 13 0 2 17 83 95
2024 Project management 17 27 29 17 10 0 0 17 83 235
2024 Other services to the public 30 28 23 10 9 0 0 30 70 285
2024 None of the above 20 27 27 16 11 0 0 20 80 385
2022 Client contact centre 21 24 31 17 6 0 1 65
2022 Federal regulators 9 22 33 8 28 0 0 20
2022 Compliance, inspection and enforcement 14 30 25 14 17 0 0 85
2022 Communications or public affairs 18 29 28 16 9 0 0 235
2022 Security 7 52 8 7 26 0 0 15
2022 Science and technology 13 28 29 15 15 0 0 345
2022 Administration and operations 17 26 26 17 14 0 0 490
2022 Human resources 13 22 26 17 22 1 0 225
2022 Financial management 15 28 26 20 12 0 0 160
2022 Procurement 2 14 33 22 29 0 0 45
2022 Real property 18 24 28 18 12 0 0 130
2022 Material management 21 36 31 8 3 0 2 30
2022 Information management 22 30 35 8 5 0 0 35
2022 Information technology 21 24 30 11 14 0 0 55
2022 Data sciences 6 37 38 8 11 0 0 30
2022 Policy 18 26 25 16 14 1 0 90
2022 Project management 8 30 30 17 14 0 0 340
2022 Other services to the public 25 29 26 10 9 0 0 270
2022 None of the above 30 28 17 12 12 0 1 375
2020 Client contact centre 23 26 36 3 9 0 2 50
2020 Federal regulators 30 23 14 27 7 0 0 15
2020 Compliance, inspection and enforcement 15 35 26 15 9 0 0 90
2020 Communications or public affairs 14 27 32 19 9 0 0 255
2020 Security 21 10 36 12 21 0 0 10
2020 Science and technology 13 31 30 17 10 0 0 405
2020 Administration and operations 21 26 27 15 11 0 0 530
2020 Human resources 22 20 27 18 13 0 0 215
2020 Financial management 15 32 28 14 11 0 0 175
2020 Procurement 12 27 20 27 14 0 0 50
2020 Real property 21 21 28 21 9 0 0 115
2020 Material management 24 39 25 7 6 0 0 20
2020 Information management 30 26 38 6 0 0 0 30
2020 Information technology 16 29 21 22 12 0 0 60
2020 Data sciences 9 38 35 10 7 0 0 25
2020 Policy 16 23 26 17 18 0 0 115
2020 Project management 11 29 26 24 10 0 1 270
2020 Other services to the public 26 30 24 12 8 0 1 340
2020 None of the above 24 29 21 15 10 0 0 450
2019 Client contact centre 39 24 23 9 4 0 0 175
2019 Federal regulators 18 6 52 6 19 0 0 15
2019 Compliance, inspection and enforcement 25 20 25 22 8 0 0 90
2019 Communications or public affairs 26 26 24 14 10 0 0 360
2019 Security 17 39 18 14 12 0 0 15
2019 Science and technology 18 28 26 17 11 0 0 410
2019 Administration and operations 21 30 27 14 7 0 0 580
2019 Human resources 17 24 30 16 13 0 0 255
2019 Financial management 20 34 25 12 9 0 0 165
2019 Procurement 2 24 44 18 11 0 0 45
2019 Real property 15 28 29 19 9 0 0 130
2019 Material management 28 16 31 16 9 0 0 30
2019 Information management 23 37 27 11 2 0 0 35
2019 Information technology 18 24 31 18 9 0 0 50
2019 Data sciences 26 39 18 11 6 0 0 45
2019 Policy 7 24 25 28 15 0 1 80
2019 Project management 16 23 31 20 9 0 0 285
2019 Other services to the public 35 31 17 11 6 0 0 845
2019 None of the above 28 30 22 12 7 1 0 650

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 37 8 7 6 0 4 41 59 55
2024 Federal regulators 34 38 11 8 9 0 0 34 66 10
2024 Compliance, inspection and enforcement 50 27 18 1 4 0 0 50 50 75
2024 Communications or public affairs 28 40 18 9 5 0 0 28 72 225
2024 Security 61 19 13 0 0 0 6 65 35 20
2024 Science and technology 38 32 18 8 3 0 1 38 62 380
2024 Administration and operations 32 32 22 8 5 0 2 32 68 495
2024 Human resources 29 29 22 14 4 1 2 30 70 240
2024 Financial management 26 40 19 7 7 0 3 26 74 145
2024 Procurement 14 20 27 16 16 5 3 15 85 50
2024 Real property 20 25 33 16 6 0 1 20 80 125
2024 Material management 46 26 16 6 7 0 0 46 54 20
2024 Information management 32 39 20 9 0 0 0 32 68 35
2024 Information technology 42 29 10 6 5 0 7 45 55 50
2024 Data sciences 64 26 6 3 0 2 0 65 35 30
2024 Policy 24 27 30 10 8 0 1 24 76 95
2024 Project management 22 36 24 12 6 0 0 22 78 230
2024 Other services to the public 48 26 15 3 5 0 3 50 50 280
2024 None of the above 31 33 17 12 4 1 1 32 68 380
2022 Client contact centre 34 28 16 6 6 0 9 60
2022 Federal regulators 4 49 20 8 14 0 5 20
2022 Compliance, inspection and enforcement 30 40 18 11 1 0 0 80
2022 Communications or public affairs 32 30 22 10 5 0 0 235
2022 Security 30 35 35 0 0 0 0 15
2022 Science and technology 33 37 16 10 4 0 0 340
2022 Administration and operations 28 34 20 11 5 0 2 490
2022 Human resources 25 28 20 14 11 1 1 225
2022 Financial management 26 31 22 15 6 0 0 160
2022 Procurement 4 28 40 19 9 0 0 45
2022 Real property 28 32 22 9 8 1 0 130
2022 Material management 42 22 27 7 0 2 0 30
2022 Information management 28 38 26 6 0 0 2 35
2022 Information technology 39 40 11 7 1 0 1 55
2022 Data sciences 42 44 5 8 0 0 0 30
2022 Policy 24 33 26 10 5 2 0 90
2022 Project management 20 36 23 13 7 0 1 340
2022 Other services to the public 37 35 16 6 3 1 2 275
2022 None of the above 38 29 16 10 4 1 2 375
2020 Client contact centre 27 26 33 11 0 0 2 50
2020 Federal regulators 53 14 7 20 7 0 0 15
2020 Compliance, inspection and enforcement 34 44 15 4 2 0 0 90
2020 Communications or public affairs 26 35 26 10 3 0 0 250
2020 Security 21 49 0 0 30 0 0 10
2020 Science and technology 32 38 19 7 5 0 0 400
2020 Administration and operations 32 30 25 8 4 0 1 525
2020 Human resources 29 27 23 12 8 0 1 215
2020 Financial management 26 38 21 9 7 0 0 180
2020 Procurement 22 30 20 18 11 0 0 50
2020 Real property 31 28 29 9 3 0 1 115
2020 Material management 43 32 9 3 7 0 6 20
2020 Information management 33 55 9 3 0 0 0 30
2020 Information technology 37 36 19 7 2 0 0 60
2020 Data sciences 29 47 14 4 7 0 0 25
2020 Policy 24 30 30 5 11 0 0 110
2020 Project management 23 34 27 10 6 0 1 270
2020 Other services to the public 37 34 17 6 3 0 3 340
2020 None of the above 38 30 17 9 6 0 0 445
2019 Client contact centre 48 25 13 6 4 0 3 170
2019 Federal regulators 27 23 31 6 13 0 0 15
2019 Compliance, inspection and enforcement 50 19 23 6 3 0 0 90
2019 Communications or public affairs 42 27 16 9 5 1 1 360
2019 Security 51 23 19 7 0 0 0 15
2019 Science and technology 36 32 17 11 3 0 0 405
2019 Administration and operations 37 32 20 7 3 0 1 575
2019 Human resources 25 33 25 10 7 0 0 250
2019 Financial management 33 33 19 11 3 0 2 165
2019 Procurement 14 32 30 19 6 0 0 45
2019 Real property 27 37 17 13 6 0 0 125
2019 Material management 40 23 24 9 4 0 0 30
2019 Information management 41 30 15 0 5 0 9 35
2019 Information technology 29 45 20 4 2 0 0 50
2019 Data sciences 45 42 9 2 2 0 0 45
2019 Policy 18 32 26 13 11 0 0 80
2019 Project management 26 33 23 12 5 0 1 285
2019 Other services to the public 59 22 8 5 2 0 3 840
2019 None of the above 43 29 15 6 3 1 2 645

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 10 23 22 28 13 0 2 11 89 55
2024 Federal regulators 27 16 19 8 30 0 0 27 73 10
2024 Compliance, inspection and enforcement 15 20 29 7 29 0 0 15 85 75
2024 Communications or public affairs 17 27 18 19 18 0 0 17 83 225
2024 Security 53 7 21 7 7 0 6 56 44 20
2024 Science and technology 15 20 26 17 21 0 1 15 85 380
2024 Administration and operations 21 22 21 19 17 0 1 21 79 500
2024 Human resources 21 25 24 14 15 1 1 21 79 240
2024 Financial management 20 32 24 13 9 0 2 20 80 145
2024 Procurement 8 18 28 17 25 0 3 9 91 50
2024 Real property 11 17 26 24 21 1 0 11 89 130
2024 Material management 35 17 14 22 13 0 0 35 65 20
2024 Information management 16 27 29 13 15 0 0 16 84 35
2024 Information technology 6 35 24 14 16 0 5 6 94 50
2024 Data sciences 28 24 34 8 5 2 0 28 72 30
2024 Policy 23 18 32 11 15 0 1 24 76 95
2024 Project management 17 25 22 16 18 1 0 17 83 235
2024 Other services to the public 21 24 21 14 20 0 0 21 79 285
2024 None of the above 15 22 21 16 24 1 1 16 84 385
2022 Client contact centre 12 25 27 22 13 0 1 65
2022 Federal regulators 10 22 21 29 18 0 0 20
2022 Compliance, inspection and enforcement 5 17 21 27 30 0 0 85
2022 Communications or public affairs 19 20 27 18 15 0 0 235
2022 Security 8 26 14 16 36 0 0 10
2022 Science and technology 10 23 25 21 20 1 0 345
2022 Administration and operations 15 25 22 19 19 0 1 490
2022 Human resources 19 18 22 20 21 1 1 225
2022 Financial management 20 23 28 20 9 0 0 160
2022 Procurement 4 10 30 30 26 0 0 45
2022 Real property 14 21 25 21 17 1 2 130
2022 Material management 15 13 18 23 29 2 0 30
2022 Information management 23 29 14 19 16 0 0 35
2022 Information technology 23 26 16 18 16 0 0 55
2022 Data sciences 12 30 36 14 8 0 0 30
2022 Policy 16 22 31 16 14 1 1 90
2022 Project management 13 23 20 24 19 0 1 340
2022 Other services to the public 15 18 23 17 26 1 0 275
2022 None of the above 20 23 19 18 19 1 1 375
2020 Client contact centre 15 29 31 15 7 0 3 50
2020 Federal regulators 7 43 30 14 7 0 0 15
2020 Compliance, inspection and enforcement 15 15 22 26 22 0 0 90
2020 Communications or public affairs 21 25 25 16 12 0 1 250
2020 Security 21 31 18 0 30 0 0 10
2020 Science and technology 20 29 21 18 11 0 1 400
2020 Administration and operations 23 25 22 17 12 1 1 530
2020 Human resources 24 21 28 15 11 0 1 210
2020 Financial management 28 31 16 13 12 0 0 175
2020 Procurement 19 26 20 22 11 2 0 50
2020 Real property 15 20 25 25 16 0 0 115
2020 Material management 27 17 19 15 22 0 0 20
2020 Information management 29 21 27 17 3 4 0 30
2020 Information technology 19 25 16 20 20 0 0 60
2020 Data sciences 9 45 21 10 14 0 0 25
2020 Policy 21 21 21 17 19 0 1 115
2020 Project management 15 29 25 16 13 0 1 270
2020 Other services to the public 17 21 27 18 15 0 1 340
2020 None of the above 23 20 20 17 20 0 0 445
2019 Client contact centre 32 24 24 11 8 0 1 175
2019 Federal regulators 13 24 13 16 35 0 0 15
2019 Compliance, inspection and enforcement 16 14 19 19 31 0 0 90
2019 Communications or public affairs 24 23 21 18 13 0 0 355
2019 Security 12 42 5 12 30 0 0 15
2019 Science and technology 20 23 25 17 14 0 1 405
2019 Administration and operations 21 29 19 16 14 0 0 575
2019 Human resources 21 24 24 19 13 0 0 250
2019 Financial management 25 28 22 15 9 0 0 165
2019 Procurement 6 28 24 17 26 0 0 45
2019 Real property 12 22 21 22 23 0 0 130
2019 Material management 22 13 12 24 26 0 2 30
2019 Information management 22 31 22 15 7 0 3 35
2019 Information technology 20 26 13 15 23 2 0 50
2019 Data sciences 36 16 24 13 12 0 0 45
2019 Policy 4 32 26 20 18 0 0 80
2019 Project management 14 30 21 20 14 0 0 285
2019 Other services to the public 26 26 19 13 15 0 0 845
2019 None of the above 23 24 19 14 17 2 0 650

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 50 25 10 2 3 0 10 56 44 55
2024 Federal regulators 46 38 0 8 9 0 0 46 54 10
2024 Compliance, inspection and enforcement 46 30 11 8 4 0 1 47 53 75
2024 Communications or public affairs 47 32 13 2 4 0 2 48 52 225
2024 Security 78 13 10 0 0 0 0 78 22 20
2024 Science and technology 39 31 18 7 4 0 2 39 61 380
2024 Administration and operations 46 26 12 6 4 0 6 49 51 500
2024 Human resources 54 21 8 5 4 1 8 59 41 240
2024 Financial management 48 27 9 4 3 2 7 53 47 145
2024 Procurement 46 17 7 17 5 0 8 50 50 50
2024 Real property 37 28 17 10 7 0 2 38 62 130
2024 Material management 65 20 11 0 0 0 4 68 32 20
2024 Information management 43 37 5 0 0 0 15 51 49 35
2024 Information technology 65 19 5 1 2 0 7 70 30 50
2024 Data sciences 64 28 4 2 0 2 0 65 35 30
2024 Policy 45 25 16 3 8 0 2 46 54 95
2024 Project management 43 32 18 3 2 0 1 44 56 230
2024 Other services to the public 53 25 11 4 4 0 3 55 45 280
2024 None of the above 48 25 11 7 4 0 5 51 49 385
2022 Client contact centre 48 28 6 8 4 0 7 65
2022 Federal regulators 32 44 0 15 9 0 0 20
2022 Compliance, inspection and enforcement 38 32 17 10 2 0 0 85
2022 Communications or public affairs 51 25 13 5 3 0 3 235
2022 Security 66 13 21 0 0 0 0 15
2022 Science and technology 35 36 13 9 6 0 1 345
2022 Administration and operations 42 26 15 7 6 0 3 490
2022 Human resources 46 20 12 7 6 1 8 225
2022 Financial management 45 24 16 8 4 0 2 160
2022 Procurement 44 27 7 16 7 0 0 45
2022 Real property 50 23 10 8 4 0 4 130
2022 Material management 46 42 5 4 0 0 2 30
2022 Information management 61 23 6 0 2 0 9 35
2022 Information technology 65 14 12 5 3 0 2 55
2022 Data sciences 40 30 22 3 5 0 0 30
2022 Policy 39 34 13 4 6 1 2 90
2022 Project management 38 34 17 4 5 0 2 340
2022 Other services to the public 44 29 17 6 2 0 2 275
2022 None of the above 52 22 9 8 4 0 4 375
2020 Client contact centre 35 36 17 7 0 0 4 50
2020 Federal regulators 50 30 0 14 7 0 0 15
2020 Compliance, inspection and enforcement 39 43 7 10 1 0 0 90
2020 Communications or public affairs 45 32 14 5 2 0 3 250
2020 Security 53 19 9 9 9 0 0 10
2020 Science and technology 45 30 14 7 3 0 0 395
2020 Administration and operations 45 25 15 8 4 0 3 520
2020 Human resources 46 25 11 9 5 0 3 215
2020 Financial management 46 27 11 7 6 0 4 175
2020 Procurement 53 20 16 2 5 0 4 50
2020 Real property 49 22 21 2 4 0 3 115
2020 Material management 59 22 3 10 0 0 6 20
2020 Information management 60 28 7 3 0 0 3 30
2020 Information technology 49 28 14 9 0 0 0 60
2020 Data sciences 43 25 21 4 7 0 0 25
2020 Policy 37 28 15 8 11 0 0 110
2020 Project management 35 36 14 8 5 0 2 265
2020 Other services to the public 49 25 12 6 3 0 3 335
2020 None of the above 53 23 13 5 5 0 1 445
2019 Client contact centre 59 20 11 3 5 0 2 175
2019 Federal regulators 28 21 32 0 13 0 6 15
2019 Compliance, inspection and enforcement 36 28 21 11 4 0 0 90
2019 Communications or public affairs 50 22 14 9 4 0 1 360
2019 Security 44 16 21 11 7 0 0 15
2019 Science and technology 39 29 19 5 7 0 1 410
2019 Administration and operations 45 30 15 6 3 0 2 580
2019 Human resources 51 25 11 4 5 0 4 250
2019 Financial management 56 24 6 5 5 0 4 160
2019 Procurement 48 24 13 7 4 0 4 45
2019 Real property 47 30 15 3 2 0 3 125
2019 Material management 59 18 2 15 4 0 2 30
2019 Information management 47 25 14 5 0 0 9 35
2019 Information technology 43 24 14 9 6 2 0 50
2019 Data sciences 57 26 9 2 6 0 0 45
2019 Policy 30 28 16 13 12 0 2 80
2019 Project management 42 30 16 6 5 0 1 285
2019 Other services to the public 59 19 10 5 4 0 2 845
2019 None of the above 57 21 11 5 3 1 2 655

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 38 28 23 2 8 0 0 38 62 55
2024 Federal regulators 18 35 18 8 20 0 0 18 82 10
2024 Compliance, inspection and enforcement 33 28 15 11 13 0 0 33 67 75
2024 Communications or public affairs 21 31 24 13 11 0 0 21 79 225
2024 Security 31 40 14 3 12 0 0 31 69 20
2024 Science and technology 19 33 25 13 10 0 0 19 81 380
2024 Administration and operations 29 32 19 12 9 0 0 29 71 500
2024 Human resources 31 25 21 9 12 0 2 32 68 240
2024 Financial management 25 32 19 10 13 0 1 25 75 145
2024 Procurement 29 17 12 26 14 3 0 29 71 50
2024 Real property 28 33 10 18 9 1 1 28 72 125
2024 Material management 36 11 26 24 2 0 0 36 64 20
2024 Information management 23 36 27 12 3 0 0 23 77 35
2024 Information technology 39 27 12 9 5 0 7 42 58 50
2024 Data sciences 57 28 7 5 3 0 0 57 43 30
2024 Policy 23 26 27 12 13 0 0 23 77 95
2024 Project management 23 32 25 13 8 0 0 23 77 235
2024 Other services to the public 33 24 24 9 11 0 0 33 67 285
2024 None of the above 30 32 19 10 9 0 0 31 69 385
2022 Client contact centre 27 18 25 18 9 0 4 65
2022 Federal regulators 23 33 15 10 19 0 0 20
2022 Compliance, inspection and enforcement 14 22 33 16 14 0 0 85
2022 Communications or public affairs 28 28 21 12 10 0 0 235
2022 Security 29 44 14 0 13 0 0 15
2022 Science and technology 19 33 25 13 9 0 0 345
2022 Administration and operations 26 29 20 11 12 1 0 495
2022 Human resources 32 25 23 10 8 1 1 225
2022 Financial management 37 27 17 11 7 0 1 160
2022 Procurement 22 16 35 13 14 0 0 45
2022 Real property 40 30 18 7 5 1 0 130
2022 Material management 34 39 24 3 0 0 0 30
2022 Information management 40 27 13 13 6 0 0 35
2022 Information technology 53 30 8 3 4 1 0 55
2022 Data sciences 30 37 13 14 6 0 0 30
2022 Policy 25 33 20 13 10 0 0 90
2022 Project management 19 30 25 14 12 0 0 340
2022 Other services to the public 25 32 19 13 10 1 0 275
2022 None of the above 32 29 17 11 10 0 1 375
2020 Client contact centre 18 29 27 13 8 0 5 50
2020 Federal regulators 44 21 7 22 7 0 0 15
2020 Compliance, inspection and enforcement 19 27 29 17 8 0 0 90
2020 Communications or public affairs 19 38 22 12 8 0 0 255
2020 Security 30 42 9 0 18 0 0 10
2020 Science and technology 20 34 23 14 9 0 0 400
2020 Administration and operations 28 28 22 12 9 0 0 525
2020 Human resources 33 31 17 12 6 0 0 210
2020 Financial management 28 34 21 10 8 0 0 180
2020 Procurement 32 36 16 9 7 0 0 50
2020 Real property 34 33 20 7 7 0 0 115
2020 Material management 46 23 9 15 0 0 6 20
2020 Information management 31 27 30 6 6 0 0 30
2020 Information technology 30 28 24 11 7 0 0 60
2020 Data sciences 18 45 23 10 4 0 0 25
2020 Policy 18 28 21 19 15 0 0 115
2020 Project management 19 31 24 14 12 0 1 270
2020 Other services to the public 31 28 22 10 8 0 0 340
2020 None of the above 29 33 18 10 10 0 0 450
2019 Client contact centre 35 34 17 6 7 0 1 175
2019 Federal regulators 34 6 52 0 8 0 0 15
2019 Compliance, inspection and enforcement 23 23 25 11 18 0 0 90
2019 Communications or public affairs 29 34 17 13 8 0 0 360
2019 Security 21 12 30 30 7 0 0 15
2019 Science and technology 18 32 25 13 11 0 0 410
2019 Administration and operations 30 28 24 10 8 0 1 580
2019 Human resources 36 30 21 7 6 0 1 250
2019 Financial management 41 27 16 9 7 0 0 165
2019 Procurement 39 19 23 12 5 0 2 45
2019 Real property 34 26 26 7 6 0 0 130
2019 Material management 50 20 6 11 13 0 0 30
2019 Information management 30 32 30 8 0 0 0 35
2019 Information technology 33 29 31 0 7 0 0 50
2019 Data sciences 32 30 20 11 7 0 0 45
2019 Policy 13 30 22 19 17 0 0 80
2019 Project management 24 31 25 12 8 0 0 285
2019 Other services to the public 35 30 17 9 8 0 1 845
2019 None of the above 37 27 18 7 9 1 0 650

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 34 26 9 1 0 4 27 73 55
2024 Federal regulators 36 56 9 0 0 0 0 36 64 10
2024 Compliance, inspection and enforcement 18 39 17 14 12 0 0 18 82 75
2024 Communications or public affairs 24 31 28 9 8 0 0 24 76 225
2024 Security 47 30 16 7 0 0 0 47 53 20
2024 Science and technology 27 35 18 12 8 1 0 27 73 380
2024 Administration and operations 33 30 19 10 8 0 1 33 67 500
2024 Human resources 31 37 20 7 4 1 1 31 69 240
2024 Financial management 43 32 17 2 6 0 0 43 57 145
2024 Procurement 34 46 11 6 3 0 0 34 66 50
2024 Real property 27 32 20 12 8 1 1 27 73 130
2024 Material management 28 17 42 7 6 0 0 28 72 20
2024 Information management 23 37 12 20 8 0 0 23 77 35
2024 Information technology 35 17 20 15 8 0 5 37 63 50
2024 Data sciences 45 19 28 2 3 3 0 46 54 30
2024 Policy 24 32 26 11 7 0 1 24 76 95
2024 Project management 27 27 23 14 9 0 1 27 73 230
2024 Other services to the public 26 33 21 9 10 0 1 27 73 280
2024 None of the above 25 32 20 9 12 1 1 26 74 380
2022 Client contact centre 18 34 23 12 9 1 2 65
2022 Federal regulators 30 16 41 4 9 0 0 20
2022 Compliance, inspection and enforcement 14 25 33 17 11 0 0 85
2022 Communications or public affairs 35 30 16 12 7 0 1 235
2022 Security 42 29 8 7 13 0 0 15
2022 Science and technology 24 41 19 11 5 0 0 345
2022 Administration and operations 35 36 16 6 5 0 2 490
2022 Human resources 32 35 17 11 2 1 1 225
2022 Financial management 36 31 17 12 4 0 1 160
2022 Procurement 34 38 20 4 4 0 0 45
2022 Real property 27 30 26 9 6 0 1 130
2022 Material management 35 26 15 18 6 0 0 30
2022 Information management 30 35 18 13 4 0 0 35
2022 Information technology 31 37 20 2 7 1 1 55
2022 Data sciences 42 37 13 8 0 0 0 30
2022 Policy 29 40 20 8 3 0 0 90
2022 Project management 23 38 23 8 8 0 0 340
2022 Other services to the public 21 31 26 12 11 0 0 275
2022 None of the above 29 32 19 10 8 1 1 375
2020 Client contact centre 24 27 33 12 4 0 0 50
2020 Federal regulators 23 23 34 14 7 0 0 15
2020 Compliance, inspection and enforcement 22 28 25 13 11 0 0 90
2020 Communications or public affairs 31 34 19 12 5 0 0 250
2020 Security 27 32 12 9 21 0 0 10
2020 Science and technology 25 38 25 9 3 0 0 400
2020 Administration and operations 34 35 19 6 4 1 1 525
2020 Human resources 38 32 16 8 3 0 3 210
2020 Financial management 37 38 16 6 1 0 1 175
2020 Procurement 40 31 26 3 0 0 0 50
2020 Real property 36 34 17 12 1 0 0 115
2020 Material management 22 49 12 13 0 0 3 20
2020 Information management 44 29 21 6 0 0 0 30
2020 Information technology 36 29 17 9 8 0 0 60
2020 Data sciences 29 32 17 14 7 0 0 25
2020 Policy 27 38 26 6 4 0 0 110
2020 Project management 25 34 25 11 5 0 1 265
2020 Other services to the public 24 32 24 12 5 1 1 340
2020 None of the above 33 33 18 11 4 0 0 445
2019 Client contact centre 30 32 18 14 3 1 2 175
2019 Federal regulators 25 33 13 15 14 0 0 15
2019 Compliance, inspection and enforcement 21 26 21 19 13 0 0 90
2019 Communications or public affairs 30 33 20 13 4 0 1 360
2019 Security 21 72 0 7 0 0 0 15
2019 Science and technology 29 39 22 7 3 0 0 405
2019 Administration and operations 32 35 20 8 5 0 1 580
2019 Human resources 30 39 18 10 3 0 1 250
2019 Financial management 32 35 20 8 3 0 1 165
2019 Procurement 28 36 23 10 2 0 0 45
2019 Real property 27 36 24 11 3 0 0 130
2019 Material management 30 20 30 7 14 0 0 30
2019 Information management 42 30 15 8 5 0 0 35
2019 Information technology 30 31 23 11 5 0 0 50
2019 Data sciences 27 38 21 9 4 0 0 45
2019 Policy 21 32 29 13 3 0 2 80
2019 Project management 30 35 18 12 5 0 0 285
2019 Other services to the public 38 31 15 8 7 0 1 845
2019 None of the above 34 28 19 10 8 1 0 650

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 39 26 16 14 1 1 2 41 59 55
2024 Federal regulators 16 46 18 9 11 0 0 16 84 10
2024 Compliance, inspection and enforcement 25 34 21 12 7 1 0 26 74 75
2024 Communications or public affairs 18 29 28 18 7 1 1 18 82 225
2024 Security 58 22 17 3 0 0 0 58 42 20
2024 Science and technology 19 37 25 11 7 0 0 19 81 380
2024 Administration and operations 22 35 22 12 8 1 0 23 77 500
2024 Human resources 22 34 24 12 6 1 2 22 78 240
2024 Financial management 33 28 24 8 8 0 0 33 67 145
2024 Procurement 18 25 20 21 13 3 0 18 82 50
2024 Real property 12 26 36 17 9 0 0 12 88 130
2024 Material management 12 38 29 8 13 0 0 12 88 20
2024 Information management 25 25 16 16 18 0 0 25 75 35
2024 Information technology 23 24 19 13 14 0 7 25 75 50
2024 Data sciences 47 44 7 0 2 0 0 47 53 30
2024 Policy 17 33 26 15 8 0 1 17 83 95
2024 Project management 17 29 23 15 16 0 0 17 83 235
2024 Other services to the public 26 35 18 9 10 1 1 26 74 285
2024 None of the above 19 29 24 17 9 1 0 19 81 385
2022 Client contact centre 17 42 22 7 7 5 1 65
2022 Federal regulators 9 51 26 4 9 0 0 20
2022 Compliance, inspection and enforcement 21 38 20 17 5 0 0 85
2022 Communications or public affairs 24 31 27 10 8 0 0 240
2022 Security 27 28 24 8 13 0 0 15
2022 Science and technology 21 37 25 12 4 1 0 345
2022 Administration and operations 27 33 23 11 5 0 1 495
2022 Human resources 24 32 17 17 9 1 1 225
2022 Financial management 24 29 26 12 8 0 1 160
2022 Procurement 4 56 16 15 9 0 0 45
2022 Real property 20 31 24 16 9 0 1 130
2022 Material management 23 28 15 27 7 0 0 30
2022 Information management 22 29 34 6 10 0 0 35
2022 Information technology 33 28 25 7 7 0 0 55
2022 Data sciences 24 54 20 0 3 0 0 30
2022 Policy 18 42 16 14 9 0 1 90
2022 Project management 12 40 26 13 9 0 0 340
2022 Other services to the public 23 27 22 16 11 0 0 275
2022 None of the above 22 38 19 11 8 0 2 375
2020 Client contact centre 21 35 36 6 2 0 0 50
2020 Federal regulators 31 28 14 20 7 0 0 15
2020 Compliance, inspection and enforcement 23 40 18 10 9 0 0 90
2020 Communications or public affairs 19 33 32 11 5 0 1 250
2020 Security 21 10 27 30 12 0 0 10
2020 Science and technology 23 38 25 11 3 0 0 400
2020 Administration and operations 21 41 24 10 3 1 0 525
2020 Human resources 27 33 20 14 4 0 2 215
2020 Financial management 24 46 16 9 4 0 1 180
2020 Procurement 22 36 31 9 2 0 0 50
2020 Real property 21 41 25 8 5 0 0 115
2020 Material management 30 23 21 16 7 0 3 20
2020 Information management 35 42 18 6 0 0 0 30
2020 Information technology 21 36 19 14 10 0 0 60
2020 Data sciences 22 39 18 17 3 0 0 25
2020 Policy 24 28 25 15 8 0 0 115
2020 Project management 22 32 27 14 5 0 1 270
2020 Other services to the public 24 32 23 13 7 1 1 340
2020 None of the above 24 34 23 12 6 0 0 445
2019 Client contact centre 43 22 17 8 4 1 4 175
2019 Federal regulators 40 12 28 0 20 0 0 15
2019 Compliance, inspection and enforcement 24 38 15 14 9 0 0 90
2019 Communications or public affairs 32 31 21 12 4 0 1 360
2019 Security 24 64 12 0 0 0 0 15
2019 Science and technology 24 38 24 10 4 0 0 405
2019 Administration and operations 26 35 23 9 5 0 1 580
2019 Human resources 25 28 24 15 8 0 0 250
2019 Financial management 25 36 23 10 5 0 0 165
2019 Procurement 34 29 17 19 2 0 0 45
2019 Real property 22 40 20 11 7 0 0 130
2019 Material management 26 19 30 11 14 0 0 30
2019 Information management 38 22 11 13 7 0 9 35
2019 Information technology 14 39 25 13 8 0 0 50
2019 Data sciences 34 29 21 14 2 0 0 45
2019 Policy 16 33 29 15 6 0 0 80
2019 Project management 18 36 28 13 5 0 0 285
2019 Other services to the public 43 28 15 8 5 0 1 845
2019 None of the above 29 31 20 11 7 1 0 650

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 35 36 14 12 1 0 2 36 64 55
2024 Federal regulators 36 47 9 9 0 0 0 36 64 10
2024 Compliance, inspection and enforcement 20 47 18 9 5 1 0 20 80 75
2024 Communications or public affairs 22 37 21 12 6 1 0 22 78 225
2024 Security 55 17 18 7 4 0 0 55 45 20
2024 Science and technology 30 36 17 11 6 0 0 30 70 375
2024 Administration and operations 33 29 17 11 8 1 1 34 66 495
2024 Human resources 34 30 18 11 6 0 2 34 66 240
2024 Financial management 43 29 13 9 6 0 0 43 57 145
2024 Procurement 36 26 22 9 5 0 3 37 63 50
2024 Real property 16 30 32 13 8 0 1 17 83 130
2024 Material management 34 43 11 0 13 0 0 34 66 20
2024 Information management 26 30 18 5 15 0 6 27 73 35
2024 Information technology 28 20 15 14 16 0 7 30 70 50
2024 Data sciences 61 28 5 4 2 0 0 61 39 30
2024 Policy 28 32 13 15 11 0 1 28 72 95
2024 Project management 24 34 19 11 12 0 0 24 76 235
2024 Other services to the public 31 32 14 10 12 0 0 31 69 285
2024 None of the above 26 30 21 11 11 0 1 26 74 385
2022 Client contact centre 26 40 12 13 4 3 2 60
2022 Federal regulators 31 41 9 0 19 0 0 20
2022 Compliance, inspection and enforcement 22 24 24 22 8 0 0 85
2022 Communications or public affairs 32 31 22 8 7 0 0 240
2022 Security 48 17 27 8 0 0 0 15
2022 Science and technology 31 34 22 8 4 0 1 345
2022 Administration and operations 35 28 21 9 5 0 1 495
2022 Human resources 30 28 23 11 7 1 1 225
2022 Financial management 29 31 18 14 7 0 0 160
2022 Procurement 22 37 25 9 8 0 0 45
2022 Real property 27 34 19 10 9 1 0 130
2022 Material management 24 15 15 36 10 0 0 30
2022 Information management 33 41 19 5 2 0 0 35
2022 Information technology 43 28 12 9 8 0 0 55
2022 Data sciences 22 55 15 5 3 0 0 30
2022 Policy 29 38 22 8 3 0 0 90
2022 Project management 27 37 20 10 7 0 0 340
2022 Other services to the public 26 27 23 14 9 0 0 275
2022 None of the above 29 34 18 10 7 1 0 375
2020 Client contact centre 17 38 32 10 4 0 0 50
2020 Federal regulators 23 30 21 20 7 0 0 15
2020 Compliance, inspection and enforcement 20 31 28 14 8 0 0 90
2020 Communications or public affairs 29 31 25 8 7 0 0 250
2020 Security 18 32 0 27 23 0 0 10
2020 Science and technology 27 37 18 15 3 0 0 400
2020 Administration and operations 36 32 19 9 3 0 1 525
2020 Human resources 36 32 16 10 6 0 0 210
2020 Financial management 36 35 18 8 2 0 0 175
2020 Procurement 40 35 20 2 3 0 0 50
2020 Real property 28 44 13 10 4 0 1 115
2020 Material management 39 19 19 12 7 0 3 20
2020 Information management 49 28 14 9 0 0 0 30
2020 Information technology 36 22 24 12 6 0 0 60
2020 Data sciences 34 31 14 10 10 0 0 25
2020 Policy 26 32 21 16 5 0 0 115
2020 Project management 30 30 22 9 8 0 0 270
2020 Other services to the public 27 35 19 12 5 1 0 340
2020 None of the above 32 33 21 9 5 0 0 445
2019 Client contact centre 43 24 20 7 4 0 2 170
2019 Federal regulators 36 6 36 0 21 0 0 10
2019 Compliance, inspection and enforcement 28 31 18 13 10 0 0 90
2019 Communications or public affairs 35 28 20 10 7 0 0 360
2019 Security 35 42 23 0 0 0 0 15
2019 Science and technology 31 35 21 8 4 0 0 405
2019 Administration and operations 36 30 18 10 7 0 0 580
2019 Human resources 33 26 22 12 7 0 0 250
2019 Financial management 27 37 18 12 6 0 0 165
2019 Procurement 42 24 21 10 4 0 0 45
2019 Real property 34 29 16 14 7 0 0 130
2019 Material management 30 18 25 13 14 0 0 30
2019 Information management 35 20 13 16 7 3 6 35
2019 Information technology 29 27 17 17 10 0 0 50
2019 Data sciences 30 42 19 5 4 0 0 45
2019 Policy 18 33 25 18 6 0 0 80
2019 Project management 28 32 20 14 6 0 0 285
2019 Other services to the public 45 26 15 8 6 0 1 840
2019 None of the above 32 32 18 10 7 1 0 650

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 50 14 2 0 0 3 31 69 55
2024 Federal regulators 80 9 0 0 11 0 0 80 20 10
2024 Compliance, inspection and enforcement 31 32 19 4 13 0 3 32 68 75
2024 Communications or public affairs 45 30 15 5 4 0 1 46 54 225
2024 Security 64 18 11 7 0 0 0 64 36 20
2024 Science and technology 37 34 15 6 8 0 0 37 63 375
2024 Administration and operations 45 27 14 9 6 0 1 45 55 495
2024 Human resources 46 27 12 6 7 1 1 47 53 240
2024 Financial management 53 28 14 2 3 0 0 53 47 145
2024 Procurement 48 36 5 3 4 3 0 50 50 50
2024 Real property 37 27 21 7 7 0 1 37 63 130
2024 Material management 26 50 10 6 7 0 0 26 74 20
2024 Information management 38 29 13 12 8 0 0 38 62 35
2024 Information technology 25 29 17 7 17 0 5 27 73 50
2024 Data sciences 54 35 7 2 2 0 0 54 46 30
2024 Policy 52 19 13 8 7 0 1 52 48 95
2024 Project management 43 30 12 8 6 1 0 44 56 235
2024 Other services to the public 40 31 11 9 9 0 0 40 60 285
2024 None of the above 38 25 17 7 11 1 1 39 61 380
2022 Client contact centre 41 19 12 16 12 0 1 65
2022 Federal regulators 47 29 16 4 4 0 0 20
2022 Compliance, inspection and enforcement 25 31 19 16 9 0 0 85
2022 Communications or public affairs 51 27 11 8 3 0 0 240
2022 Security 65 0 20 15 0 0 0 15
2022 Science and technology 42 28 12 11 7 0 0 345
2022 Administration and operations 49 23 15 6 6 0 0 495
2022 Human resources 48 22 15 6 6 1 1 225
2022 Financial management 48 30 12 6 3 0 1 160
2022 Procurement 50 31 9 2 9 0 0 45
2022 Real property 48 21 11 11 10 0 0 130
2022 Material management 38 25 14 11 12 0 0 30
2022 Information management 54 30 10 5 0 2 0 35
2022 Information technology 42 34 10 5 10 0 0 55
2022 Data sciences 45 31 17 5 2 0 0 30
2022 Policy 49 26 12 5 4 5 0 90
2022 Project management 45 29 14 6 6 0 0 340
2022 Other services to the public 31 31 15 12 11 0 0 275
2022 None of the above 40 26 16 5 11 1 1 375
2020 Client contact centre 27 28 30 8 4 0 2 50
2020 Federal regulators 45 28 14 14 0 0 0 15
2020 Compliance, inspection and enforcement 31 26 19 13 12 0 0 85
2020 Communications or public affairs 41 35 15 6 3 0 0 250
2020 Security 30 19 39 0 12 0 0 10
2020 Science and technology 43 29 14 9 4 0 0 400
2020 Administration and operations 45 28 14 7 5 1 1 520
2020 Human resources 51 26 9 9 4 0 0 210
2020 Financial management 48 32 12 4 4 0 1 175
2020 Procurement 58 19 17 2 4 0 0 50
2020 Real property 57 24 8 7 4 0 1 115
2020 Material management 25 33 26 7 7 0 3 20
2020 Information management 52 30 7 9 3 0 0 30
2020 Information technology 39 26 20 6 9 0 0 60
2020 Data sciences 47 25 11 11 7 0 0 25
2020 Policy 46 32 7 11 3 1 0 115
2020 Project management 43 25 20 5 6 0 1 265
2020 Other services to the public 40 26 16 9 7 1 0 340
2020 None of the above 42 26 19 7 5 0 0 445
2019 Client contact centre 50 17 18 10 4 0 1 175
2019 Federal regulators 52 6 18 9 14 0 0 15
2019 Compliance, inspection and enforcement 37 24 17 9 13 0 0 90
2019 Communications or public affairs 48 26 17 5 4 0 0 360
2019 Security 40 23 7 12 7 0 12 15
2019 Science and technology 43 29 16 7 5 0 0 405
2019 Administration and operations 45 25 16 9 5 0 1 575
2019 Human resources 45 29 13 8 5 0 0 250
2019 Financial management 40 35 11 4 9 1 0 165
2019 Procurement 53 19 9 14 5 0 0 45
2019 Real property 46 27 13 11 4 0 1 130
2019 Material management 32 25 23 5 16 0 0 30
2019 Information management 51 30 10 5 5 0 0 35
2019 Information technology 36 34 15 10 5 0 0 50
2019 Data sciences 58 23 8 2 9 0 0 45
2019 Policy 35 30 19 8 8 0 0 80
2019 Project management 44 26 16 9 4 0 0 285
2019 Other services to the public 50 25 12 6 7 0 1 840
2019 None of the above 43 25 14 9 8 1 0 650

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 33 15 1 0 0 6 48 52 55
2024 Federal regulators 63 17 20 0 0 0 0 63 37 10
2024 Compliance, inspection and enforcement 30 33 17 12 7 1 0 30 70 75
2024 Communications or public affairs 46 32 14 3 4 0 1 47 53 225
2024 Security 76 11 9 4 0 0 0 76 24 20
2024 Science and technology 43 33 13 6 5 0 0 43 57 380
2024 Administration and operations 46 29 12 7 6 0 1 46 54 500
2024 Human resources 50 23 14 5 7 0 0 50 50 240
2024 Financial management 59 23 10 4 1 0 2 60 40 145
2024 Procurement 49 37 6 5 3 0 0 49 51 50
2024 Real property 40 25 20 10 4 1 1 41 59 130
2024 Material management 54 13 24 9 0 0 0 54 46 20
2024 Information management 45 42 5 5 3 0 0 45 55 35
2024 Information technology 41 35 7 6 6 0 5 43 57 50
2024 Data sciences 48 15 19 19 0 0 0 48 52 30
2024 Policy 37 31 19 6 5 0 1 38 62 95
2024 Project management 42 31 13 7 5 0 1 43 57 235
2024 Other services to the public 40 27 20 7 4 1 1 41 59 280
2024 None of the above 46 24 15 7 7 0 1 46 54 385
2022 Client contact centre 32 30 17 16 3 0 1 65
2022 Federal regulators 34 33 18 4 11 0 0 20
2022 Compliance, inspection and enforcement 26 27 26 4 14 1 2 85
2022 Communications or public affairs 40 31 18 8 3 0 0 240
2022 Security 52 33 0 15 0 0 0 15
2022 Science and technology 32 36 19 9 4 0 0 345
2022 Administration and operations 45 28 15 6 5 0 0 490
2022 Human resources 42 29 16 7 4 1 1 225
2022 Financial management 39 32 17 8 4 0 1 160
2022 Procurement 47 22 16 8 5 0 2 45
2022 Real property 41 34 12 8 5 0 1 130
2022 Material management 45 9 22 12 12 0 0 30
2022 Information management 48 35 4 5 7 2 0 35
2022 Information technology 44 31 13 2 8 1 0 55
2022 Data sciences 34 35 9 19 3 0 0 30
2022 Policy 39 25 24 7 5 0 0 90
2022 Project management 35 36 15 7 7 0 0 340
2022 Other services to the public 38 30 16 9 6 0 0 275
2022 None of the above 49 23 15 6 6 0 1 375
2020 Client contact centre 30 23 23 11 10 0 2 50
2020 Federal regulators 16 34 21 16 14 0 0 15
2020 Compliance, inspection and enforcement 25 24 27 15 10 0 0 90
2020 Communications or public affairs 20 30 25 16 10 0 0 250
2020 Science and technology 19 30 29 15 7 0 0 400
2020 Administration and operations 29 28 24 11 8 0 0 525
2020 Human resources 34 26 24 11 5 0 1 210
2020 Financial management 22 40 28 7 2 0 0 180
2020 Procurement 27 29 31 7 6 0 0 50
2020 Real property 32 32 21 10 4 0 0 115
2020 Material management 39 22 19 10 7 0 3 20
2020 Information management 18 31 31 12 9 0 0 30
2020 Information technology 26 42 17 10 5 0 0 60
2020 Data sciences 23 32 24 10 11 0 0 25
2020 Policy 19 29 30 15 7 0 0 110
2020 Project management 18 33 23 15 10 0 0 270
2020 Other services to the public 35 27 16 11 9 1 1 340
2020 None of the above 34 30 19 12 5 0 0 445

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 26 43 21 7 1 0 2 26 74 55
2024 Federal regulators 36 34 22 9 0 0 0 36 64 10
2024 Compliance, inspection and enforcement 36 36 8 10 9 0 0 36 64 75
2024 Communications or public affairs 36 36 17 6 4 0 1 36 64 225
2024 Security 45 36 16 3 0 0 0 45 55 20
2024 Science and technology 38 35 16 7 4 0 0 38 62 375
2024 Administration and operations 34 33 18 8 6 0 1 34 66 500
2024 Human resources 34 29 18 12 5 0 1 34 66 240
2024 Financial management 28 47 18 5 2 0 0 28 72 145
2024 Procurement 27 21 33 11 9 0 0 27 73 50
2024 Real property 25 33 19 17 4 0 2 25 75 130
2024 Material management 55 31 0 0 13 0 0 55 45 20
2024 Information management 31 47 15 3 5 0 0 31 69 35
2024 Information technology 46 28 7 3 8 0 7 50 50 50
2024 Data sciences 37 47 12 4 0 0 0 37 63 30
2024 Policy 41 34 12 11 1 0 2 42 58 95
2024 Project management 33 33 19 8 7 0 0 33 67 235
2024 Other services to the public 44 32 16 6 2 0 0 44 56 285
2024 None of the above 38 33 16 6 4 0 2 39 61 385
2022 Client contact centre 46 22 20 8 4 0 1 65
2022 Federal regulators 34 42 5 5 13 0 0 20
2022 Compliance, inspection and enforcement 30 32 19 13 6 0 0 85
2022 Communications or public affairs 34 30 21 11 3 0 0 240
2022 Security 40 25 22 0 13 0 0 15
2022 Science and technology 32 35 21 7 5 0 0 345
2022 Administration and operations 35 30 20 9 6 0 1 490
2022 Human resources 31 33 18 11 4 1 0 225
2022 Financial management 29 37 18 12 4 0 0 160
2022 Procurement 21 30 33 7 9 0 0 45
2022 Real property 34 25 25 10 4 0 1 130
2022 Material management 50 19 12 12 7 0 0 30
2022 Information management 45 24 23 5 3 0 0 35
2022 Information technology 46 34 17 0 3 0 0 55
2022 Data sciences 40 25 19 8 8 0 0 30
2022 Policy 31 44 19 3 2 1 0 90
2022 Project management 30 33 23 10 3 0 0 340
2022 Other services to the public 41 29 16 6 7 1 0 275
2022 None of the above 44 33 14 6 2 1 0 375
2020 Client contact centre 25 29 29 8 7 0 3 50
2020 Federal regulators 16 43 21 20 0 0 0 15
2020 Compliance, inspection and enforcement 29 30 28 7 5 0 0 90
2020 Communications or public affairs 23 31 28 14 4 0 0 250
2020 Security 21 19 18 18 23 0 0 10
2020 Science and technology 24 34 23 12 6 0 0 400
2020 Administration and operations 25 33 23 11 7 0 1 525
2020 Human resources 26 28 25 10 9 0 1 210
2020 Financial management 29 33 24 10 4 1 0 175
2020 Procurement 24 30 39 5 2 0 0 50
2020 Real property 29 38 21 7 6 0 0 115
2020 Material management 26 39 26 3 3 0 3 20
2020 Information management 43 32 16 6 3 0 0 30
2020 Information technology 30 29 23 9 10 0 0 60
2020 Data sciences 29 39 14 11 7 0 0 25
2020 Policy 21 30 30 11 8 0 0 115
2020 Project management 25 33 27 9 5 0 1 270
2020 Other services to the public 34 33 17 10 4 1 1 340
2020 None of the above 36 31 18 10 5 0 0 445
2019 Client contact centre 42 31 18 6 3 0 0 170
2019 Federal regulators 34 22 24 6 14 0 0 15
2019 Compliance, inspection and enforcement 34 34 14 11 7 0 0 90
2019 Communications or public affairs 44 31 12 10 4 0 0 360
2019 Security 21 48 19 12 0 0 0 15
2019 Science and technology 37 34 17 7 4 0 0 405
2019 Administration and operations 36 32 20 7 4 0 0 580
2019 Human resources 34 31 18 12 6 0 0 250
2019 Financial management 31 38 18 5 7 0 0 160
2019 Procurement 32 37 22 7 2 0 0 45
2019 Real property 34 33 19 7 8 0 0 130
2019 Material management 41 19 29 5 7 0 0 30
2019 Information management 42 31 19 5 2 0 0 35
2019 Information technology 32 40 16 8 4 0 0 50
2019 Data sciences 51 25 15 9 0 0 0 45
2019 Policy 24 41 15 14 6 0 0 80
2019 Project management 34 34 21 7 5 0 0 285
2019 Other services to the public 52 26 13 5 2 0 1 840
2019 None of the above 46 28 16 5 3 1 1 650

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 45 39 7 8 1 0 0 45 55 55
2024 Federal regulators 52 29 10 9 0 0 0 52 48 10
2024 Compliance, inspection and enforcement 43 29 16 6 4 0 1 44 56 75
2024 Communications or public affairs 44 25 14 8 6 0 3 45 55 225
2024 Security 58 17 9 0 16 0 0 58 42 20
2024 Science and technology 44 29 18 6 3 0 0 44 56 380
2024 Administration and operations 51 27 11 6 3 0 2 52 48 495
2024 Human resources 45 22 12 8 9 1 3 47 53 240
2024 Financial management 49 19 9 10 11 0 2 50 50 145
2024 Procurement 47 16 16 8 8 3 2 49 51 50
2024 Real property 44 27 14 9 3 0 3 46 54 130
2024 Material management 44 40 4 5 7 0 0 44 56 20
2024 Information management 59 26 2 8 6 0 0 59 41 35
2024 Information technology 64 14 4 6 5 0 7 69 31 50
2024 Data sciences 57 27 10 3 3 0 0 57 43 30
2024 Policy 49 19 17 7 7 0 2 50 50 95
2024 Project management 52 26 13 5 4 0 1 52 48 235
2024 Other services to the public 44 34 11 6 4 0 1 45 55 280
2024 None of the above 48 30 10 6 4 0 2 49 51 385
2022 Client contact centre 49 28 13 8 1 0 1 65
2022 Federal regulators 61 25 9 0 5 0 0 20
2022 Compliance, inspection and enforcement 50 23 11 11 5 0 0 85
2022 Communications or public affairs 65 18 10 6 2 0 0 235
2022 Security 71 0 22 0 7 0 0 15
2022 Science and technology 44 28 15 8 4 0 1 345
2022 Administration and operations 52 27 10 5 3 0 2 490
2022 Human resources 57 24 9 3 2 1 3 225
2022 Financial management 66 17 8 3 1 0 5 160
2022 Procurement 54 26 11 0 7 2 0 45
2022 Real property 61 19 16 3 1 0 0 130
2022 Material management 43 20 26 8 0 0 3 30
2022 Information management 67 16 7 0 10 0 0 35
2022 Information technology 74 13 6 1 4 0 2 55
2022 Data sciences 61 23 6 8 3 0 0 30
2022 Policy 58 19 11 7 3 1 2 90
2022 Project management 56 27 8 5 3 0 1 340
2022 Other services to the public 42 33 15 5 5 0 0 275
2022 None of the above 54 26 11 5 3 0 1 375
2020 Client contact centre 24 46 13 14 0 0 2 50
2020 Federal regulators 36 43 14 7 0 0 0 15
2020 Compliance, inspection and enforcement 42 30 18 5 5 0 0 90
2020 Communications or public affairs 43 33 18 4 1 0 1 250
2020 Security 58 10 12 9 12 0 0 10
2020 Science and technology 43 33 15 6 2 0 0 400
2020 Administration and operations 49 28 13 5 3 0 1 525
2020 Human resources 54 26 15 4 0 0 1 215
2020 Financial management 48 29 15 4 2 0 1 175
2020 Procurement 49 34 14 2 2 0 0 50
2020 Real property 46 32 15 1 4 0 2 115
2020 Material management 46 38 7 9 0 0 0 20
2020 Information management 41 35 13 6 3 0 3 30
2020 Information technology 63 24 5 0 3 0 5 60
2020 Data sciences 46 29 14 11 0 0 0 25
2020 Policy 40 23 19 15 3 0 0 110
2020 Project management 39 33 17 7 4 0 0 265
2020 Other services to the public 37 32 22 5 4 0 1 340
2020 None of the above 40 33 18 6 3 0 0 450
2019 Client contact centre 53 23 17 2 3 0 1 170
2019 Federal regulators 33 30 31 0 6 0 0 15
2019 Compliance, inspection and enforcement 35 35 17 9 4 0 0 90
2019 Communications or public affairs 55 26 13 4 2 0 1 360
2019 Security 44 30 14 12 0 0 0 15
2019 Science and technology 48 33 12 5 2 0 0 405
2019 Administration and operations 50 28 12 6 3 0 1 580
2019 Human resources 63 21 9 4 2 0 1 250
2019 Financial management 50 29 8 7 3 0 2 160
2019 Procurement 73 12 7 4 0 0 4 45
2019 Real property 55 27 10 4 4 0 0 130
2019 Material management 43 37 7 5 9 0 0 30
2019 Information management 57 16 10 10 5 0 2 35
2019 Information technology 56 34 4 3 2 0 0 45
2019 Data sciences 59 30 2 7 2 0 0 45
2019 Policy 51 26 9 9 5 0 0 80
2019 Project management 54 22 13 7 3 0 1 285
2019 Other services to the public 53 24 14 4 3 0 1 840
2019 None of the above 50 26 13 4 5 1 0 650

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 32 30 16 12 7 0 2 33 67 55
2024 Federal regulators 56 26 18 0 0 0 0 56 44 10
2024 Compliance, inspection and enforcement 46 32 13 2 7 0 0 46 54 75
2024 Communications or public affairs 47 33 13 4 3 0 0 47 53 225
2024 Security 53 29 9 6 3 0 0 53 47 20
2024 Science and technology 46 30 17 3 3 0 0 46 54 375
2024 Administration and operations 46 33 13 5 2 0 1 47 53 500
2024 Human resources 45 33 14 5 2 0 1 45 55 240
2024 Financial management 50 32 12 3 4 0 0 50 50 145
2024 Procurement 47 22 10 15 3 3 0 48 52 50
2024 Real property 48 29 18 4 2 0 0 48 52 130
2024 Material management 37 52 11 0 0 0 0 37 63 20
2024 Information management 47 34 9 5 5 0 0 47 53 35
2024 Information technology 66 16 5 3 2 0 7 72 28 50
2024 Data sciences 62 24 11 0 2 0 0 62 38 30
2024 Policy 59 23 11 3 3 0 1 60 40 95
2024 Project management 53 30 9 4 4 0 0 53 47 235
2024 Other services to the public 36 36 14 5 7 1 1 37 63 285
2024 None of the above 40 34 15 7 3 0 0 40 60 385
2022 Client contact centre 31 31 12 17 9 0 0 65
2022 Federal regulators 35 56 5 4 0 0 0 20
2022 Compliance, inspection and enforcement 40 30 16 7 8 0 0 85
2022 Communications or public affairs 42 34 18 4 2 0 1 240
2022 Security 58 6 29 0 7 0 0 15
2022 Science and technology 38 38 17 5 2 0 0 345
2022 Administration and operations 41 35 13 7 3 0 1 490
2022 Human resources 51 30 11 3 3 1 2 225
2022 Financial management 39 44 11 3 3 0 1 160
2022 Procurement 49 34 10 2 4 0 2 45
2022 Real property 44 36 13 5 2 0 0 130
2022 Material management 35 32 20 10 3 0 0 30
2022 Information management 57 26 6 8 2 0 0 35
2022 Information technology 77 13 6 3 0 0 0 55
2022 Data sciences 48 25 22 2 3 0 0 30
2022 Policy 53 32 10 4 2 0 0 90
2022 Project management 36 38 15 6 5 0 0 340
2022 Other services to the public 40 25 21 7 6 0 1 275
2022 None of the above 40 32 16 5 6 0 1 375
2020 Client contact centre 24 39 17 10 7 0 2 50
2020 Federal regulators 31 41 14 0 13 0 0 15
2020 Compliance, inspection and enforcement 28 40 21 8 3 0 0 90
2020 Communications or public affairs 25 39 24 10 2 0 0 250
2020 Security 30 30 10 9 21 0 0 10
2020 Science and technology 24 38 25 12 2 0 0 400
2020 Administration and operations 35 36 18 7 3 0 0 525
2020 Human resources 38 35 16 7 4 0 0 210
2020 Financial management 37 41 15 5 1 0 1 175
2020 Procurement 42 40 9 7 2 0 0 50
2020 Real property 29 45 17 4 5 0 1 115
2020 Material management 36 22 29 13 0 0 0 20
2020 Information management 29 48 9 6 9 0 0 30
2020 Information technology 62 23 7 5 3 0 0 60
2020 Data sciences 30 41 10 11 7 0 0 25
2020 Policy 15 38 27 15 4 0 0 110
2020 Project management 23 35 27 11 4 0 0 265
2020 Other services to the public 32 33 23 9 3 0 0 335
2020 None of the above 35 30 20 9 5 0 0 450

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 70 13 0 1 1 1 14 82 18 55
2024 Federal regulators 84 8 0 0 0 0 8 91 9 10
2024 Compliance, inspection and enforcement 82 10 1 2 1 0 4 85 15 75
2024 Communications or public affairs 71 13 3 1 1 1 11 80 20 225
2024 Security 76 21 0 4 0 0 0 76 24 20
2024 Science and technology 80 8 4 1 0 1 7 87 13 375
2024 Administration and operations 78 7 3 1 1 1 9 87 13 495
2024 Human resources 70 11 4 2 2 0 10 79 21 240
2024 Financial management 72 12 1 3 3 2 8 79 21 145
2024 Procurement 69 10 3 4 2 1 11 79 21 50
2024 Real property 69 4 6 1 1 1 17 85 15 130
2024 Material management 78 22 0 0 0 0 0 78 22 20
2024 Information management 84 10 0 3 0 0 3 86 14 35
2024 Information technology 81 4 4 3 0 2 7 89 11 50
2024 Data sciences 84 9 0 2 0 0 4 88 12 30
2024 Policy 77 8 4 1 0 1 10 86 14 95
2024 Project management 83 8 3 1 0 0 5 88 12 235
2024 Other services to the public 75 13 4 1 1 1 5 80 20 285
2024 None of the above 70 13 3 1 2 1 11 79 21 385

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 63 18 4 2 1 1 10 71 29 55
2024 Federal regulators 92 0 0 0 0 0 8 100 0 10
2024 Compliance, inspection and enforcement 75 11 3 6 2 0 3 77 23 75
2024 Communications or public affairs 64 14 7 1 2 2 9 72 28 225
2024 Security 80 13 0 4 3 0 0 80 20 20
2024 Science and technology 73 13 4 3 1 1 6 78 22 380
2024 Administration and operations 74 10 4 1 2 1 8 81 19 500
2024 Human resources 65 12 7 3 4 0 9 72 28 240
2024 Financial management 65 17 5 1 5 2 5 69 31 145
2024 Procurement 59 17 5 0 7 1 11 68 32 50
2024 Real property 66 8 4 4 1 1 15 79 21 130
2024 Material management 73 21 4 0 0 0 3 75 25 20
2024 Information management 76 8 13 3 0 0 0 76 24 35
2024 Information technology 72 13 0 3 6 2 5 77 23 50
2024 Data sciences 92 5 0 2 0 0 2 93 7 30
2024 Policy 66 8 10 5 1 1 9 73 27 95
2024 Project management 72 13 6 4 1 0 4 76 24 230
2024 Other services to the public 70 13 6 2 3 1 6 75 25 280
2024 None of the above 64 15 5 1 3 1 10 72 28 385

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 64 10 11 1 3 0 11 72 28 55
2024 Federal regulators 91 9 0 0 0 0 0 91 9 10
2024 Compliance, inspection and enforcement 68 10 12 4 6 0 0 68 32 75
2024 Communications or public affairs 76 9 5 2 2 0 5 80 20 225
2024 Security 76 19 6 0 0 0 0 76 24 20
2024 Science and technology 69 18 4 3 2 0 3 71 29 375
2024 Administration and operations 70 12 7 3 3 0 5 74 26 500
2024 Human resources 71 11 7 1 3 1 6 77 23 240
2024 Financial management 78 9 1 2 4 1 6 84 16 145
2024 Procurement 70 14 4 2 1 4 4 76 24 50
2024 Real property 70 10 6 4 1 2 5 76 24 130
2024 Material management 80 20 0 0 0 0 0 80 20 20
2024 Information management 86 2 5 0 5 0 2 88 12 35
2024 Information technology 74 9 5 0 5 0 7 79 21 50
2024 Data sciences 92 4 0 2 0 0 2 94 6 30
2024 Policy 70 12 2 4 5 2 5 76 24 95
2024 Project management 72 11 7 4 2 0 3 75 25 235
2024 Other services to the public 64 20 5 4 5 0 2 65 35 280
2024 None of the above 64 15 5 4 6 1 4 67 33 385
2022 Client contact centre 53 20 11 4 3 4 6 65
2022 Federal regulators 84 11 0 0 0 0 5 20
2022 Compliance, inspection and enforcement 68 10 14 0 7 0 0 85
2022 Communications or public affairs 78 8 3 2 3 0 4 240
2022 Security 92 0 0 0 8 0 0 15
2022 Science and technology 76 14 5 1 1 0 2 345
2022 Administration and operations 72 12 4 5 4 0 3 490
2022 Human resources 71 13 6 2 2 1 5 225
2022 Financial management 75 11 4 2 1 1 7 160
2022 Procurement 74 6 5 2 5 2 6 45
2022 Real property 73 11 7 1 3 0 5 130
2022 Material management 57 28 6 6 3 0 0 30
2022 Information management 79 9 2 0 2 2 5 35
2022 Information technology 86 5 0 1 4 0 4 55
2022 Data sciences 92 6 2 0 0 0 0 30
2022 Policy 81 14 1 1 1 0 3 90
2022 Project management 74 11 8 1 1 1 4 340
2022 Other services to the public 61 21 7 4 4 0 1 275
2022 None of the above 69 12 6 2 7 2 2 375
2020 Client contact centre 68 11 12 2 0 0 6 50
2020 Federal regulators 86 14 0 0 0 0 0 15
2020 Compliance, inspection and enforcement 71 12 9 4 5 0 0 90
2020 Communications or public affairs 85 9 2 1 2 0 1 250
2020 Science and technology 77 9 6 3 3 0 1 395
2020 Administration and operations 77 11 4 2 3 1 2 520
2020 Human resources 81 9 4 0 0 0 5 210
2020 Financial management 84 7 4 0 2 0 2 175
2020 Procurement 78 15 4 0 2 0 2 50
2020 Real property 75 13 4 4 2 1 1 115
2020 Material management 80 9 7 0 0 0 4 20
2020 Information management 72 6 10 3 0 4 6 30
2020 Information technology 83 10 0 4 0 0 3 60
2020 Data sciences 77 23 0 0 0 0 0 25
2020 Policy 78 12 4 2 1 1 3 110
2020 Project management 75 10 6 2 4 0 3 270
2020 Other services to the public 71 11 8 2 4 1 2 335
2020 None of the above 71 15 7 3 2 1 2 445
2019 Client contact centre 71 12 7 6 3 0 1 175
2019 Federal regulators 72 11 12 0 5 0 0 15
2019 Compliance, inspection and enforcement 59 16 11 7 8 0 0 90
2019 Communications or public affairs 75 13 5 3 2 1 1 360
2019 Security 86 0 14 0 0 0 0 15
2019 Science and technology 74 12 6 4 4 0 1 405
2019 Administration and operations 70 17 6 3 4 0 1 575
2019 Human resources 75 10 8 3 3 1 1 250
2019 Financial management 71 12 6 3 5 1 2 160
2019 Procurement 85 6 4 4 0 0 2 45
2019 Real property 73 14 6 4 2 0 0 130
2019 Material management 60 7 20 9 4 0 0 30
2019 Information management 61 14 10 2 0 0 12 35
2019 Information technology 73 18 4 2 0 0 2 50
2019 Data sciences 72 11 9 5 2 0 0 45
2019 Policy 72 10 4 5 6 0 3 80
2019 Project management 78 11 5 4 2 0 1 285
2019 Other services to the public 69 15 7 2 4 0 1 845
2019 None of the above 68 13 8 5 4 1 1 650

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 51 21 22 0 3 0 3 53 47 55
2024 Federal regulators 36 35 29 0 0 0 0 36 64 10
2024 Compliance, inspection and enforcement 47 28 13 7 6 0 0 47 53 75
2024 Communications or public affairs 64 24 6 2 1 0 3 66 34 225
2024 Security 83 7 6 0 4 0 0 83 17 20
2024 Science and technology 54 29 11 4 2 0 0 54 46 375
2024 Administration and operations 55 27 9 4 3 0 1 55 45 495
2024 Human resources 61 21 8 4 2 1 3 64 36 240
2024 Financial management 69 20 7 2 1 0 1 70 30 145
2024 Procurement 52 12 21 3 5 4 3 56 44 50
2024 Real property 58 26 8 2 4 0 2 59 41 130
2024 Material management 56 19 17 5 2 0 0 56 44 20
2024 Information management 58 32 5 5 0 0 0 58 42 35
2024 Information technology 64 23 2 2 2 0 7 69 31 50
2024 Data sciences 71 24 2 2 0 0 0 71 29 30
2024 Policy 72 16 3 4 2 0 2 74 26 95
2024 Project management 60 24 9 5 1 0 1 61 39 230
2024 Other services to the public 48 29 14 4 5 0 1 48 52 280
2024 None of the above 53 26 12 3 5 0 1 53 47 385
2022 Client contact centre 52 24 14 4 3 1 2 65
2022 Federal regulators 55 25 15 0 0 0 5 20
2022 Compliance, inspection and enforcement 52 23 11 9 5 0 0 85
2022 Communications or public affairs 65 21 7 3 2 0 2 235
2022 Security 79 0 13 0 8 0 0 15
2022 Science and technology 55 27 10 5 3 0 0 345
2022 Administration and operations 59 26 9 3 1 0 2 490
2022 Human resources 64 23 6 3 1 1 3 225
2022 Financial management 67 18 7 4 1 0 4 160
2022 Procurement 70 20 0 4 5 0 2 45
2022 Real property 63 23 10 1 2 0 2 130
2022 Material management 42 29 16 5 9 0 0 30
2022 Information management 68 17 7 5 2 0 0 35
2022 Information technology 75 11 5 2 3 0 4 55
2022 Data sciences 69 20 3 8 0 0 0 30
2022 Policy 67 24 8 1 0 0 0 90
2022 Project management 61 27 7 3 2 0 1 335
2022 Other services to the public 46 30 14 4 5 0 1 275
2022 None of the above 52 30 10 3 5 0 1 375
2020 Client contact centre 57 27 8 2 0 0 6 50
2020 Federal regulators 73 21 0 7 0 0 0 15
2020 Compliance, inspection and enforcement 54 17 15 9 5 0 0 90
2020 Communications or public affairs 57 28 7 6 1 0 0 250
2020 Security 67 22 0 0 12 0 0 10
2020 Science and technology 55 26 12 4 4 0 0 395
2020 Administration and operations 59 26 8 2 3 1 1 525
2020 Human resources 72 18 5 2 0 0 2 210
2020 Financial management 62 23 9 1 2 0 1 170
2020 Procurement 67 33 0 0 0 0 0 50
2020 Real property 61 21 11 3 2 0 1 115
2020 Material management 42 35 7 13 0 0 3 20
2020 Information management 52 26 9 6 0 4 3 30
2020 Information technology 76 19 4 2 0 0 0 60
2020 Data sciences 59 27 14 0 0 0 0 25
2020 Policy 62 25 8 3 1 1 0 110
2020 Project management 57 24 12 4 3 0 1 265
2020 Other services to the public 50 29 8 8 4 0 1 335
2020 None of the above 51 30 10 6 2 0 0 445
2019 Client contact centre 58 21 13 7 1 0 1 175
2019 Federal regulators 39 21 28 6 5 0 0 15
2019 Compliance, inspection and enforcement 43 24 17 9 7 0 0 90
2019 Communications or public affairs 50 33 11 3 2 1 0 360
2019 Security 56 26 11 0 7 0 0 15
2019 Science and technology 46 34 13 5 2 0 0 405
2019 Administration and operations 45 35 13 3 3 0 0 580
2019 Human resources 65 22 8 3 1 0 1 250
2019 Financial management 47 32 14 4 2 0 2 165
2019 Procurement 70 16 4 8 0 0 2 45
2019 Real property 49 29 16 5 1 0 1 130
2019 Material management 36 13 28 22 0 0 0 30
2019 Information management 47 45 6 3 0 0 0 35
2019 Information technology 48 36 5 5 4 0 2 50
2019 Data sciences 59 20 14 7 0 0 0 45
2019 Policy 47 35 11 1 4 0 1 80
2019 Project management 53 25 14 5 2 0 0 285
2019 Other services to the public 49 31 12 4 3 0 0 835
2019 None of the above 48 29 13 5 4 1 1 650

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 53 26 16 1 0 0 3 55 45 55
2024 Federal regulators 71 29 0 0 0 0 0 71 29 10
2024 Compliance, inspection and enforcement 52 24 9 4 10 1 0 53 47 75
2024 Communications or public affairs 63 20 7 4 4 0 2 64 36 225
2024 Security 69 14 9 4 4 0 0 69 31 20
2024 Science and technology 58 23 11 4 4 0 0 58 42 375
2024 Administration and operations 63 17 9 4 5 0 1 64 36 495
2024 Human resources 65 16 7 4 3 1 4 68 32 240
2024 Financial management 68 13 8 4 5 1 2 70 30 145
2024 Procurement 68 10 9 1 5 1 5 73 27 50
2024 Real property 53 27 11 3 4 1 2 54 46 130
2024 Material management 45 36 3 0 15 0 0 45 55 20
2024 Information management 66 14 10 0 8 0 2 68 32 35
2024 Information technology 51 19 14 0 11 0 5 54 46 50
2024 Data sciences 74 20 4 0 0 2 0 76 24 30
2024 Policy 63 19 5 3 8 0 2 64 36 95
2024 Project management 63 15 10 6 4 0 1 64 36 235
2024 Other services to the public 49 25 10 7 8 0 1 50 50 280
2024 None of the above 50 25 11 4 9 0 1 51 49 385
2022 Client contact centre 51 20 18 3 5 1 2 65
2022 Federal regulators 62 20 4 9 0 0 5 20
2022 Compliance, inspection and enforcement 45 20 14 6 15 0 0 85
2022 Communications or public affairs 64 21 7 4 4 0 1 240
2022 Security 85 7 0 0 8 0 0 15
2022 Science and technology 56 24 10 5 5 0 0 345
2022 Administration and operations 63 19 6 4 5 0 2 490
2022 Human resources 64 17 8 6 3 1 3 225
2022 Financial management 71 13 7 3 3 0 2 160
2022 Procurement 69 20 6 0 5 0 0 45
2022 Real property 63 22 6 3 4 0 1 130
2022 Material management 39 37 7 9 9 0 0 30
2022 Information management 67 18 7 6 2 0 0 35
2022 Information technology 72 16 5 0 6 0 2 55
2022 Data sciences 75 19 3 3 0 0 0 30
2022 Policy 70 18 8 1 3 1 0 90
2022 Project management 59 24 9 3 4 0 1 340
2022 Other services to the public 46 26 14 6 7 0 1 275
2022 None of the above 55 23 11 2 8 0 0 375
2020 Client contact centre 55 19 13 8 0 0 6 50
2020 Federal regulators 59 35 0 0 7 0 0 15
2020 Compliance, inspection and enforcement 48 30 9 2 11 0 0 90
2020 Communications or public affairs 70 15 7 4 4 0 0 250
2020 Security 48 28 0 12 12 0 0 10
2020 Science and technology 61 21 9 5 4 0 0 400
2020 Administration and operations 66 18 6 4 5 1 1 530
2020 Human resources 66 15 7 6 1 0 4 210
2020 Financial management 70 20 4 3 2 0 1 175
2020 Procurement 70 23 5 2 0 0 0 50
2020 Real property 68 18 5 5 3 0 1 115
2020 Material management 65 12 13 0 7 0 3 20
2020 Information management 55 14 15 9 3 3 0 30
2020 Information technology 71 13 10 4 2 0 0 60
2020 Data sciences 61 21 4 10 3 0 0 25
2020 Policy 67 19 8 2 4 1 0 110
2020 Project management 63 15 9 5 7 0 1 270
2020 Other services to the public 51 25 11 6 6 1 0 335
2020 None of the above 56 22 11 6 5 0 0 445
2019 Client contact centre 67 13 9 8 2 0 1 170
2019 Federal regulators 38 16 35 6 6 0 0 15
2019 Compliance, inspection and enforcement 51 14 15 9 10 0 0 90
2019 Communications or public affairs 57 22 12 6 2 0 0 360
2019 Security 60 21 4 0 14 0 0 15
2019 Science and technology 58 26 7 5 3 0 0 405
2019 Administration and operations 56 23 12 5 4 0 0 575
2019 Human resources 65 18 7 6 3 0 2 250
2019 Financial management 56 23 10 4 6 0 2 165
2019 Procurement 65 18 6 10 0 0 2 45
2019 Real property 61 19 10 5 5 0 0 125
2019 Material management 43 20 15 13 9 0 0 30
2019 Information management 59 20 11 5 5 0 0 35
2019 Information technology 49 27 8 7 7 0 2 50
2019 Data sciences 69 20 7 2 2 0 0 45
2019 Policy 56 14 15 6 8 0 1 80
2019 Project management 60 22 10 4 4 0 0 280
2019 Other services to the public 60 20 8 5 6 0 1 840
2019 None of the above 56 21 9 7 6 1 0 645

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 21 20 1 5 0 20 41 59 55
2024 Federal regulators 64 18 18 0 0 0 0 64 36 10
2024 Compliance, inspection and enforcement 68 18 4 0 1 0 9 75 25 75
2024 Communications or public affairs 62 12 3 1 1 0 22 80 20 225
2024 Security 69 7 0 0 0 0 24 90 10 20
2024 Science and technology 70 12 4 1 1 0 12 80 20 375
2024 Administration and operations 55 16 5 4 2 0 18 67 33 500
2024 Human resources 61 9 5 3 1 1 20 77 23 240
2024 Financial management 63 13 5 0 2 0 18 76 24 145
2024 Procurement 55 10 15 0 3 1 16 67 33 50
2024 Real property 53 14 8 5 1 0 19 66 34 130
2024 Material management 72 11 2 0 0 0 14 84 16 20
2024 Information management 72 10 0 0 0 0 18 88 12 35
2024 Information technology 61 9 6 3 4 0 16 73 27 50
2024 Data sciences 83 4 0 0 0 0 13 96 4 30
2024 Policy 75 8 2 0 1 0 13 87 13 95
2024 Project management 68 12 5 2 1 0 13 77 23 235
2024 Other services to the public 53 20 8 3 3 0 13 61 39 280
2024 None of the above 56 15 6 3 3 0 18 68 32 385
2022 Client contact centre 56 18 7 1 2 1 15 65
2022 Federal regulators 70 14 10 0 0 0 6 20
2022 Compliance, inspection and enforcement 58 11 8 5 2 0 16 85
2022 Communications or public affairs 67 12 3 1 0 0 16 240
2022 Security 78 0 0 0 15 0 7 15
2022 Science and technology 64 20 5 1 1 0 9 345
2022 Administration and operations 54 18 7 2 2 0 17 490
2022 Human resources 64 10 6 2 1 1 17 225
2022 Financial management 58 16 6 3 1 0 16 160
2022 Procurement 61 14 4 5 0 0 16 45
2022 Real property 56 15 11 2 1 0 15 130
2022 Material management 52 16 11 10 0 0 11 30
2022 Information management 76 10 3 0 0 0 12 35
2022 Information technology 70 10 3 0 4 0 12 55
2022 Data sciences 82 5 0 3 0 0 10 30
2022 Policy 69 10 4 0 0 0 18 90
2022 Project management 59 17 7 1 3 0 13 340
2022 Other services to the public 49 22 8 1 4 0 17 275
2022 None of the above 58 11 7 2 2 0 20 375
2020 Client contact centre 43 26 8 2 0 0 22 50
2020 Federal regulators 59 7 0 0 0 0 34 15
2020 Compliance, inspection and enforcement 55 13 6 4 2 0 20 90
2020 Communications or public affairs 64 10 5 4 1 0 16 255
2020 Security 66 10 0 0 0 0 24 10
2020 Science and technology 63 16 5 2 1 0 14 400
2020 Administration and operations 52 16 9 4 2 0 16 530
2020 Human resources 64 14 2 1 1 0 18 210
2020 Financial management 53 18 5 2 2 0 21 175
2020 Procurement 63 13 2 0 0 0 23 50
2020 Real property 58 18 7 1 2 0 14 115
2020 Material management 39 26 9 9 0 0 16 20
2020 Information management 61 6 3 0 0 0 30 30
2020 Information technology 67 14 2 5 0 0 12 60
2020 Data sciences 64 25 4 0 0 0 7 25
2020 Policy 61 13 4 3 1 1 19 110
2020 Project management 59 15 4 2 3 0 17 270
2020 Other services to the public 50 20 8 3 4 1 14 340
2020 None of the above 57 16 6 3 2 0 15 445
2019 Client contact centre 69 8 3 3 0 1 17 170
2019 Federal regulators 46 6 12 0 5 0 31 15
2019 Compliance, inspection and enforcement 59 17 6 2 0 0 16 90
2019 Communications or public affairs 64 9 5 3 1 0 17 360
2019 Security 55 12 7 0 0 0 26 15
2019 Science and technology 58 17 4 2 1 0 17 400
2019 Administration and operations 53 18 7 3 2 0 16 575
2019 Human resources 67 9 4 1 0 0 18 250
2019 Financial management 48 17 9 3 0 1 21 160
2019 Procurement 63 15 2 6 0 0 13 45
2019 Real property 53 16 11 2 2 0 16 130
2019 Material management 59 9 8 13 0 0 11 30
2019 Information management 59 16 2 0 0 0 22 35
2019 Information technology 67 14 5 0 1 0 12 45
2019 Data sciences 73 11 2 0 0 0 14 40
2019 Policy 64 12 6 3 1 0 14 75
2019 Project management 62 15 5 3 2 0 13 280
2019 Other services to the public 62 11 5 2 1 0 18 835
2019 None of the above 62 12 7 1 1 1 15 650

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 49 26 9 10 1 0 5 51 49 55
2024 Federal regulators 47 24 19 10 0 0 0 47 53 10
2024 Compliance, inspection and enforcement 46 28 9 10 7 0 0 46 54 70
2024 Communications or public affairs 59 27 7 3 0 1 4 62 38 225
2024 Security 73 24 3 0 0 0 0 73 27 20
2024 Science and technology 59 28 7 3 3 0 1 60 40 380
2024 Administration and operations 52 29 10 3 1 0 4 54 46 495
2024 Human resources 73 15 4 0 0 1 6 79 21 240
2024 Financial management 76 11 4 1 1 0 7 82 18 145
2024 Procurement 61 20 6 4 0 1 7 67 33 50
2024 Real property 59 21 11 4 4 1 1 60 40 130
2024 Material management 62 35 0 0 3 0 0 62 38 20
2024 Information management 54 28 11 3 0 2 2 57 43 35
2024 Information technology 61 22 8 0 2 0 9 66 34 50
2024 Data sciences 82 13 2 0 0 0 2 84 16 30
2024 Policy 68 21 4 2 0 1 4 71 29 95
2024 Project management 57 24 13 4 2 0 0 57 43 235
2024 Other services to the public 47 30 10 6 6 0 1 48 52 285
2024 None of the above 54 26 8 4 3 1 3 57 43 385
2022 Client contact centre 47 39 7 4 1 0 1 65
2022 Federal regulators 33 47 11 4 5 0 0 20
2022 Compliance, inspection and enforcement 43 22 20 7 7 1 1 85
2022 Communications or public affairs 62 24 8 2 1 1 1 235
2022 Security 55 37 0 0 8 0 0 15
2022 Science and technology 60 27 7 3 1 0 2 345
2022 Administration and operations 53 28 8 4 3 0 3 495
2022 Human resources 71 16 6 1 0 1 5 225
2022 Financial management 73 15 5 1 1 0 5 160
2022 Procurement 69 18 0 4 6 0 4 45
2022 Real property 67 18 9 2 1 0 3 130
2022 Material management 52 26 12 5 5 0 0 30
2022 Information management 72 17 2 2 0 0 7 35
2022 Information technology 80 8 4 2 0 0 5 55
2022 Data sciences 72 20 6 2 0 0 0 30
2022 Policy 64 26 7 3 0 0 0 90
2022 Project management 60 23 10 3 2 0 2 335
2022 Other services to the public 49 31 12 5 3 0 1 275
2022 None of the above 60 25 10 1 1 0 3 375
2020 Client contact centre 53 25 14 4 0 0 4 50
2020 Federal regulators 30 27 30 7 7 0 0 15
2020 Compliance, inspection and enforcement 29 28 24 14 6 0 0 90
2020 Communications or public affairs 57 29 8 2 1 0 2 255
2020 Security 68 0 0 9 23 0 0 10
2020 Science and technology 59 26 12 2 1 0 0 405
2020 Administration and operations 54 26 11 5 1 0 2 530
2020 Human resources 74 16 4 2 0 0 3 215
2020 Financial management 73 18 5 1 1 1 1 180
2020 Procurement 56 35 7 0 2 0 0 50
2020 Real property 57 29 8 2 2 0 1 115
2020 Material management 46 50 0 0 0 0 3 20
2020 Information management 64 24 9 0 0 0 3 30
2020 Information technology 71 12 9 7 0 0 2 60
2020 Data sciences 80 20 0 0 0 0 0 25
2020 Policy 63 23 10 1 1 0 3 110
2020 Project management 58 23 12 4 2 0 1 270
2020 Other services to the public 46 35 10 4 3 1 1 340
2020 None of the above 60 26 8 3 1 0 1 450
2019 Client contact centre 58 21 11 5 1 1 2 175
2019 Federal regulators 46 11 18 6 20 0 0 15
2019 Compliance, inspection and enforcement 33 21 23 14 9 0 0 90
2019 Communications or public affairs 56 25 12 2 1 1 2 360
2019 Security 58 5 26 12 0 0 0 15
2019 Science and technology 62 26 8 2 1 0 1 400
2019 Administration and operations 53 25 13 5 2 0 2 580
2019 Human resources 77 14 4 2 1 0 2 250
2019 Financial management 69 21 5 0 1 0 4 165
2019 Procurement 63 21 7 8 0 0 0 45
2019 Real property 69 16 10 3 1 0 2 130
2019 Material management 60 13 20 4 0 0 2 30
2019 Information management 54 38 5 0 2 0 0 35
2019 Information technology 57 23 13 2 0 0 5 50
2019 Data sciences 70 23 2 2 0 0 2 45
2019 Policy 63 18 11 1 3 0 4 80
2019 Project management 60 26 10 3 1 0 1 280
2019 Other services to the public 50 26 15 5 3 0 1 840
2019 None of the above 63 20 9 2 2 1 2 650

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 30 19 19 14 18 0 1 30 70 55
2024 Federal regulators 90 0 10 0 0 0 0 90 10 10
2024 Compliance, inspection and enforcement 53 22 10 5 9 1 0 53 47 75
2024 Communications or public affairs 43 17 8 9 18 0 3 45 55 225
2024 Security 48 27 12 7 6 0 0 48 52 20
2024 Science and technology 30 16 12 14 27 0 1 31 69 380
2024 Administration and operations 54 18 10 6 10 1 2 55 45 500
2024 Human resources 55 14 11 7 10 1 3 57 43 240
2024 Financial management 58 14 7 7 11 0 3 60 40 145
2024 Procurement 44 12 13 10 22 0 0 44 56 50
2024 Real property 54 13 11 8 11 1 2 55 45 130
2024 Material management 33 24 16 15 12 0 0 33 67 20
2024 Information management 48 13 18 2 19 0 0 48 52 35
2024 Information technology 34 13 27 2 16 0 7 37 63 50
2024 Data sciences 19 6 36 21 15 0 2 20 80 30
2024 Policy 41 16 11 12 16 1 3 43 57 95
2024 Project management 39 20 14 9 18 0 0 39 61 230
2024 Other services to the public 50 16 13 5 15 0 1 50 50 285
2024 None of the above 43 20 9 10 16 1 1 44 56 385
2022 Client contact centre 59 18 12 6 3 0 2 65
2022 Federal regulators 45 0 13 16 21 0 5 20
2022 Compliance, inspection and enforcement 61 20 5 1 12 0 1 85
2022 Communications or public affairs 49 16 16 5 13 1 1 240
2022 Security 58 28 6 0 8 0 0 15
2022 Science and technology 39 14 11 12 24 0 0 345
2022 Administration and operations 57 14 10 6 8 1 3 495
2022 Human resources 63 15 6 5 6 1 4 225
2022 Financial management 70 15 4 3 5 0 3 160
2022 Procurement 69 12 11 4 2 2 0 45
2022 Real property 60 17 7 4 9 0 2 130
2022 Material management 54 18 4 4 19 0 0 30
2022 Information management 43 16 12 11 15 2 2 35
2022 Information technology 66 19 9 2 3 0 2 55
2022 Data sciences 49 19 12 10 11 0 0 30
2022 Policy 55 14 8 9 10 0 4 90
2022 Project management 49 17 9 10 13 1 1 340
2022 Other services to the public 52 19 9 6 13 0 1 275
2022 None of the above 53 17 10 5 13 0 1 375
2020 Client contact centre 56 12 15 4 8 0 4 50
2020 Federal regulators 29 23 27 14 7 0 0 15
2020 Compliance, inspection and enforcement 61 19 12 5 2 0 0 90
2020 Communications or public affairs 54 17 10 8 11 0 0 255
2020 Security 39 40 0 0 21 0 0 10
2020 Science and technology 42 20 14 9 15 0 0 405
2020 Administration and operations 62 16 9 5 7 1 1 525
2020 Human resources 66 18 7 3 4 0 1 215
2020 Financial management 68 18 7 3 4 1 0 175
2020 Procurement 66 17 11 2 2 0 2 50
2020 Real property 60 22 10 3 4 0 1 115
2020 Material management 77 0 0 0 16 0 7 20
2020 Information management 48 25 16 6 0 0 6 30
2020 Information technology 50 24 11 7 8 0 0 60
2020 Data sciences 48 28 0 16 7 0 0 25
2020 Policy 51 17 11 13 5 0 2 115
2020 Project management 43 25 13 8 11 0 1 270
2020 Other services to the public 53 23 9 6 8 1 0 340
2020 None of the above 55 22 8 7 8 0 0 445
2019 Client contact centre 44 20 20 7 5 1 3 175
2019 Federal regulators 57 9 18 5 11 0 0 15
2019 Compliance, inspection and enforcement 54 13 11 5 17 0 0 90
2019 Communications or public affairs 54 16 14 8 6 0 2 360
2019 Security 28 41 0 19 0 12 0 15
2019 Science and technology 40 20 15 11 13 0 1 405
2019 Administration and operations 57 19 8 6 10 0 1 580
2019 Human resources 62 16 4 8 9 0 1 250
2019 Financial management 59 19 8 3 10 0 1 165
2019 Procurement 59 11 19 6 0 0 4 45
2019 Real property 62 12 11 5 8 0 1 130
2019 Material management 58 9 26 0 6 0 0 30
2019 Information management 50 14 10 10 10 0 5 35
2019 Information technology 59 25 6 3 5 0 2 50
2019 Data sciences 52 4 8 17 16 0 2 45
2019 Policy 63 16 5 6 7 0 3 80
2019 Project management 50 15 14 9 12 0 1 285
2019 Other services to the public 55 17 10 7 8 0 2 845
2019 None of the above 57 19 9 5 8 1 1 650

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 24 42 21 5 3 0 6 26 74 55
2024 Federal regulators 34 37 8 22 0 0 0 34 66 10
2024 Compliance, inspection and enforcement 57 26 9 4 2 1 0 58 42 75
2024 Communications or public affairs 42 30 16 6 4 0 2 43 57 225
2024 Security 33 28 32 3 3 0 0 33 67 20
2024 Science and technology 42 37 15 4 2 0 0 42 58 380
2024 Administration and operations 50 28 12 4 3 1 2 51 49 500
2024 Human resources 47 26 14 6 4 1 2 48 52 240
2024 Financial management 47 29 17 2 5 0 1 48 52 145
2024 Procurement 39 42 11 6 0 0 3 40 60 50
2024 Real property 44 28 16 6 1 1 3 46 54 130
2024 Material management 57 10 19 6 7 0 0 57 43 20
2024 Information management 40 50 5 3 2 0 0 40 60 35
2024 Information technology 51 24 16 2 0 0 7 55 45 50
2024 Data sciences 66 27 5 0 2 0 0 66 34 30
2024 Policy 49 23 19 5 0 0 4 51 49 95
2024 Project management 50 34 10 2 2 0 2 51 49 235
2024 Other services to the public 51 27 11 6 4 0 2 52 48 285
2024 None of the above 45 31 12 6 3 1 2 46 54 385
2022 Client contact centre 38 29 20 5 4 0 4 65
2022 Federal regulators 42 31 23 0 0 0 5 20
2022 Compliance, inspection and enforcement 41 35 13 8 3 0 0 85
2022 Communications or public affairs 43 31 17 6 2 0 1 240
2022 Security 64 29 0 7 0 0 0 15
2022 Science and technology 42 37 13 5 2 0 1 345
2022 Administration and operations 45 33 12 4 4 1 2 495
2022 Human resources 46 29 11 8 2 1 3 225
2022 Financial management 49 29 13 5 1 0 3 160
2022 Procurement 48 24 22 6 0 0 0 45
2022 Real property 50 33 10 3 3 0 1 130
2022 Material management 57 26 9 6 0 0 2 30
2022 Information management 43 21 25 6 3 0 2 35
2022 Information technology 74 20 3 1 0 0 2 55
2022 Data sciences 61 31 3 0 5 0 0 30
2022 Policy 38 44 10 3 1 1 3 90
2022 Project management 42 34 17 5 2 0 1 340
2022 Other services to the public 44 32 14 3 4 2 2 275
2022 None of the above 49 32 10 5 4 0 1 375
2020 Client contact centre 39 32 14 9 4 0 2 50
2020 Federal regulators 30 23 27 14 7 0 0 15
2020 Compliance, inspection and enforcement 34 46 14 6 0 0 0 90
2020 Communications or public affairs 34 35 22 8 2 0 0 255
2020 Security 50 18 9 12 12 0 0 10
2020 Science and technology 37 37 17 6 2 0 0 405
2020 Administration and operations 45 30 14 7 3 0 1 530
2020 Human resources 45 33 15 5 2 0 0 215
2020 Financial management 43 37 16 2 2 0 0 180
2020 Procurement 44 27 22 5 2 0 0 50
2020 Real property 48 36 11 2 2 0 1 115
2020 Material management 39 51 7 0 0 0 3 20
2020 Information management 37 36 12 3 3 0 9 30
2020 Information technology 44 32 15 8 1 0 0 60
2020 Data sciences 38 51 11 0 0 0 0 25
2020 Policy 42 32 15 7 3 1 0 115
2020 Project management 37 40 16 5 2 0 0 270
2020 Other services to the public 43 36 14 3 2 1 2 340
2020 None of the above 48 30 15 2 4 0 0 450
2019 Client contact centre 55 26 12 1 4 0 2 170
2019 Federal regulators 49 11 30 10 0 0 0 15
2019 Compliance, inspection and enforcement 46 35 10 8 1 0 0 90
2019 Communications or public affairs 50 29 14 3 2 1 0 360
2019 Security 63 19 19 0 0 0 0 15
2019 Science and technology 45 36 13 3 2 0 1 405
2019 Administration and operations 52 28 15 3 2 0 0 580
2019 Human resources 51 28 15 3 1 0 1 250
2019 Financial management 52 30 13 3 1 0 1 165
2019 Procurement 47 29 11 6 5 0 2 45
2019 Real property 58 25 12 3 1 0 1 130
2019 Material management 61 24 15 0 0 0 0 30
2019 Information management 48 35 15 2 0 0 0 35
2019 Information technology 55 27 11 4 0 0 2 50
2019 Data sciences 58 28 11 2 0 0 0 45
2019 Policy 44 22 22 8 3 0 1 80
2019 Project management 51 33 11 4 1 0 1 285
2019 Other services to the public 54 28 12 3 2 0 1 840
2019 None of the above 55 26 11 4 2 1 1 645

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)		 Low
(%)		 Moderate
(%)		 High
(%)		 Very High
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 3 31 54 7 4 0 0 34 12 55
2024 Federal regulators 9 43 18 22 9 0 0 52 30 10
2024 Compliance, inspection and enforcement 14 32 24 17 13 0 0 46 30 75
2024 Communications or public affairs 6 34 43 13 3 0 0 41 17 225
2024 Security 34 21 35 10 0 0 0 55 10 20
2024 Science and technology 4 32 40 15 9 0 0 35 25 380
2024 Administration and operations 7 33 40 14 7 0 0 40 20 500
2024 Human resources 9 30 43 13 5 0 0 39 18 240
2024 Financial management 6 42 36 11 5 0 0 49 16 145
2024 Procurement 8 20 46 8 12 6 0 30 22 50
2024 Real property 7 23 42 21 7 1 0 30 28 130
2024 Material management 22 24 41 0 13 0 0 46 13 20
2024 Information management 7 36 41 2 13 0 0 44 15 35
2024 Information technology 6 29 43 10 10 0 2 36 20 50
2024 Data sciences 17 36 41 6 0 0 0 53 6 30
2024 Policy 8 25 44 18 5 0 0 32 23 95
2024 Project management 6 27 43 20 5 0 0 33 25 235
2024 Other services to the public 14 26 40 12 7 0 0 40 20 285
2024 None of the above 6 28 39 15 11 1 0 34 26 385
2022 Client contact centre 9 23 53 10 5 0 0 32 15 65
2022 Federal regulators 5 21 51 13 9 0 0 27 23 20
2022 Compliance, inspection and enforcement 9 17 43 20 8 3 0 27 29 85
2022 Communications or public affairs 10 33 41 12 4 0 0 43 16 235
2022 Security 0 38 43 6 13 0 0 38 19 15
2022 Science and technology 5 31 42 17 5 0 0 35 22 345
2022 Administration and operations 8 32 36 15 8 0 0 41 23 495
2022 Human resources 9 25 36 18 11 0 0 35 29 225
2022 Financial management 10 34 39 11 5 0 0 45 16 160
2022 Procurement 6 24 47 15 8 0 0 30 23 45
2022 Real property 12 26 39 20 2 1 1 38 22 130
2022 Material management 15 21 46 10 9 0 0 36 19 30
2022 Information management 14 37 33 13 2 0 0 51 16 35
2022 Information technology 4 50 35 4 5 2 0 55 9 55
2022 Data sciences 3 40 38 16 2 0 0 43 19 30
2022 Policy 3 31 48 14 3 0 1 35 17 90
2022 Project management 5 29 47 12 7 0 0 34 19 340
2022 Other services to the public 6 27 46 17 5 0 0 33 21 275
2022 None of the above 15 31 32 14 7 1 1 47 21 375
2020 Client contact centre 13 38 41 7 2 0 0 50 9 50
2020 Federal regulators 9 34 43 14 0 0 0 43 14 15
2020 Compliance, inspection and enforcement 10 30 36 14 10 0 0 40 24 90
2020 Communications or public affairs 6 40 37 14 2 0 0 46 17 255
2020 Security 21 28 30 12 9 0 0 50 21 10
2020 Science and technology 7 36 38 14 4 0 0 44 19 405
2020 Administration and operations 12 36 33 14 5 0 0 48 19 525
2020 Human resources 14 35 36 11 5 0 0 49 15 215
2020 Financial management 15 34 34 11 6 1 0 49 17 180
2020 Procurement 12 35 31 18 4 0 0 47 21 50
2020 Real property 14 36 32 14 4 0 0 50 18 115
2020 Material management 23 26 28 16 6 0 0 50 22 20
2020 Information management 10 43 39 6 3 0 0 53 9 30
2020 Information technology 11 36 34 14 5 0 0 47 19 60
2020 Data sciences 23 33 37 4 4 0 0 56 7 25
2020 Policy 8 25 40 20 8 0 0 33 28 115
2020 Project management 8 31 41 14 6 0 0 39 20 270
2020 Other services to the public 13 31 36 13 7 0 0 44 20 340
2020 None of the above 13 31 35 14 5 1 0 45 19 445
2019 Client contact centre 22 38 28 9 2 0 0 60 12 175
2019 Federal regulators 18 23 23 25 11 0 0 40 36 15
2019 Compliance, inspection and enforcement 13 22 37 18 10 0 0 35 28 90
2019 Communications or public affairs 16 36 36 11 1 0 0 51 12 360
2019 Security 0 40 30 30 0 0 0 40 30 15
2019 Science and technology 12 36 35 14 3 0 0 47 17 410
2019 Administration and operations 14 37 35 11 4 0 0 50 14 580
2019 Human resources 17 32 31 14 6 0 0 49 20 255
2019 Financial management 13 41 32 9 5 0 0 54 14 165
2019 Procurement 12 33 40 13 2 0 0 45 15 45
2019 Real property 17 32 32 19 1 0 0 49 20 130
2019 Material management 21 23 45 7 4 0 0 44 11 30
2019 Information management 20 40 28 8 5 0 0 60 12 35
2019 Information technology 16 28 33 16 7 0 0 45 23 50
2019 Data sciences 14 45 32 7 2 0 0 59 9 45
2019 Policy 2 33 36 19 9 0 0 36 28 80
2019 Project management 12 32 37 13 5 0 0 45 19 285
2019 Other services to the public 21 39 25 9 5 0 0 61 14 850
2019 None of the above 21 31 30 13 5 1 0 52 18 655

Question 75. After my workday, I feel emotionally drained.
Survey year Demographic Always/Almost always
(%)		 Often
(%)		 Sometimes
(%)		 Rarely
(%)		 Never/Almost never
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 4 16 52 13 15 0 0 28 20 55
2024 Federal regulators 20 27 26 27 0 0 0 27 47 10
2024 Compliance, inspection and enforcement 14 16 40 24 6 0 0 30 30 75
2024 Communications or public affairs 7 20 48 19 6 0 0 25 27 225
2024 Security 0 22 33 11 28 0 5 41 23 20
2024 Science and technology 10 21 47 18 4 0 0 22 31 380
2024 Administration and operations 10 20 44 16 9 0 0 25 30 500
2024 Human resources 7 21 43 15 12 0 1 28 29 240
2024 Financial management 7 14 44 21 13 0 0 35 21 145
2024 Procurement 15 18 27 26 11 3 0 39 34 50
2024 Real property 10 26 40 18 6 0 0 24 36 130
2024 Material management 14 14 18 39 15 0 0 54 28 20
2024 Information management 10 13 53 19 5 0 0 23 23 35
2024 Information technology 8 15 37 28 11 0 0 40 23 50
2024 Data sciences 4 14 51 24 8 0 0 31 18 30
2024 Policy 11 26 42 12 8 0 2 20 38 95
2024 Project management 6 26 47 16 5 0 0 21 32 235
2024 Other services to the public 10 20 42 12 14 1 1 26 31 285
2024 None of the above 13 21 39 17 9 0 0 26 34 385
2022 Client contact centre 8 19 39 22 13 0 0 35 26 60
2022 Federal regulators 5 32 52 11 0 0 0 11 37 20
2022 Compliance, inspection and enforcement 10 23 42 16 6 3 0 23 34 85
2022 Communications or public affairs 7 20 44 20 7 0 2 27 28 240
2022 Security 19 0 27 39 15 0 0 54 19 15
2022 Science and technology 8 19 45 19 8 0 0 27 28 345
2022 Administration and operations 11 23 36 22 8 1 0 30 34 490
2022 Human resources 14 27 33 16 10 0 0 26 41 225
2022 Financial management 9 17 48 14 11 0 1 26 26 160
2022 Procurement 9 21 58 7 4 0 0 11 31 45
2022 Real property 4 29 28 24 15 0 0 39 33 130
2022 Material management 0 24 49 14 13 0 0 27 24 30
2022 Information management 5 20 48 16 10 0 0 26 26 35
2022 Information technology 7 8 51 24 9 0 0 33 16 55
2022 Data sciences 5 17 40 20 18 0 0 37 22 30
2022 Policy 6 22 43 19 8 0 1 28 28 90
2022 Project management 9 21 45 17 9 0 0 26 29 340
2022 Other services to the public 9 21 44 19 6 0 0 26 30 275
2022 None of the above 11 18 37 22 12 0 0 35 28 375
2020 Client contact centre 2 17 53 26 2 0 0 28 19 50
2020 Federal regulators 13 21 44 23 0 0 0 23 34 15
2020 Compliance, inspection and enforcement 11 22 36 22 9 0 0 31 33 90
2020 Communications or public affairs 7 28 40 18 7 0 0 24 35 250
2020 Security 9 12 31 27 21 0 0 48 21 10
2020 Science and technology 8 23 42 19 8 0 0 27 31 405
2020 Administration and operations 11 23 38 20 9 0 0 29 34 525
2020 Human resources 11 21 42 18 8 0 0 26 32 210
2020 Financial management 12 16 40 24 8 0 0 32 28 180
2020 Procurement 10 23 34 29 4 0 0 33 33 50
2020 Real property 9 15 42 25 10 0 0 35 23 115
2020 Material management 6 17 32 30 15 0 0 45 24 20
2020 Information management 6 18 36 31 10 0 0 40 24 30
2020 Information technology 18 13 34 29 5 0 0 34 31 60
2020 Data sciences 7 28 25 35 4 0 0 39 36 25
2020 Policy 18 23 40 15 4 0 0 19 41 115
2020 Project management 11 19 43 21 6 0 0 27 30 270
2020 Other services to the public 9 19 38 24 9 1 0 33 29 340
2020 None of the above 10 21 35 24 11 0 0 34 30 445
2019 Client contact centre 10 15 38 23 14 0 0 37 25 170
2019 Federal regulators 20 21 22 19 19 0 0 37 41 15
2019 Compliance, inspection and enforcement 17 20 45 9 9 0 0 18 37 90
2019 Communications or public affairs 8 25 36 22 9 0 0 31 33 360
2019 Security 0 18 44 32 5 0 0 37 18 15
2019 Science and technology 8 17 41 21 13 0 0 34 25 405
2019 Administration and operations 10 20 40 21 9 0 0 30 30 575
2019 Human resources 12 21 35 20 13 0 0 32 33 250
2019 Financial management 11 15 39 28 8 0 0 35 26 160
2019 Procurement 5 35 38 15 6 0 0 21 40 45
2019 Real property 8 19 33 27 12 0 1 40 27 130
2019 Material management 0 26 44 16 14 0 0 30 26 30
2019 Information management 5 23 41 19 11 0 0 31 28 35
2019 Information technology 12 21 38 14 15 0 0 29 33 50
2019 Data sciences 7 14 42 20 16 0 0 37 21 45
2019 Policy 10 29 41 16 4 0 0 20 39 80
2019 Project management 10 22 38 21 9 0 0 30 32 285
2019 Other services to the public 10 17 36 22 14 0 0 36 28 840
2019 None of the above 10 17 34 24 14 0 1 39 27 645

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 15 47 22 13 0 2 0 64 13 55
2024 Federal regulators 36 45 20 0 0 0 0 80 0 10
2024 Compliance, inspection and enforcement 17 46 23 8 5 1 0 64 13 75
2024 Communications or public affairs 28 47 10 10 4 1 0 76 14 225
2024 Security 48 30 11 7 0 4 0 81 7 20
2024 Science and technology 18 53 17 9 3 0 0 72 11 380
2024 Administration and operations 31 41 14 6 5 2 0 74 12 500
2024 Human resources 31 45 11 9 4 0 0 76 13 240
2024 Financial management 25 45 16 7 5 2 1 72 12 145
2024 Procurement 27 42 21 6 5 0 0 68 10 50
2024 Real property 31 37 13 12 6 2 0 69 18 130
2024 Material management 32 46 7 2 7 2 3 83 10 20
2024 Information management 30 51 11 5 2 0 0 81 7 35
2024 Information technology 25 35 17 8 10 5 0 63 18 50
2024 Data sciences 47 32 17 2 2 0 0 79 4 30
2024 Policy 28 44 10 11 5 2 0 73 17 95
2024 Project management 32 41 11 9 6 1 0 73 15 235
2024 Other services to the public 19 37 20 8 9 6 0 60 18 285
2024 None of the above 22 43 17 6 9 3 0 67 16 385
2022 Client contact centre 17 43 21 11 1 7 0 64 13 65
2022 Federal regulators 31 55 4 4 5 0 0 86 10 20
2022 Compliance, inspection and enforcement 21 43 11 8 14 3 0 66 22 80
2022 Communications or public affairs 30 45 11 10 2 2 0 77 12 240
2022 Security 34 44 16 7 0 0 0 78 7 15
2022 Science and technology 19 47 16 13 4 1 0 67 17 345
2022 Administration and operations 27 45 13 10 4 1 0 73 14 495
2022 Human resources 33 53 8 6 1 0 0 86 6 225
2022 Financial management 30 39 13 10 4 5 0 72 15 160
2022 Procurement 25 33 22 12 2 6 0 61 15 45
2022 Real property 27 47 12 8 5 0 0 74 13 130
2022 Material management 16 43 21 17 0 3 0 61 17 30
2022 Information management 26 52 4 6 8 3 0 81 15 35
2022 Information technology 31 47 12 2 6 3 0 80 8 55
2022 Data sciences 14 44 24 15 3 0 0 58 18 30
2022 Policy 23 53 12 8 4 1 0 76 12 90
2022 Project management 25 46 15 9 4 1 0 72 13 340
2022 Other services to the public 20 40 18 11 9 1 0 61 21 275
2022 None of the above 24 42 12 9 9 4 0 68 19 375
2020 Client contact centre 21 53 14 4 7 2 0 75 11 50
2020 Federal regulators 52 34 7 7 0 0 0 86 7 15
2020 Compliance, inspection and enforcement 31 52 7 7 2 1 0 84 9 90
2020 Communications or public affairs 37 49 8 6 1 0 0 86 6 255
2020 Security 42 28 30 0 0 0 0 70 0 10
2020 Science and technology 37 41 12 7 2 1 0 78 9 405
2020 Administration and operations 40 41 10 4 4 1 0 82 8 525
2020 Human resources 44 39 7 8 1 1 0 84 9 215
2020 Financial management 37 46 11 5 1 1 0 83 6 180
2020 Procurement 41 44 4 4 4 4 0 89 8 50
2020 Real property 42 39 12 7 0 0 0 81 7 115
2020 Material management 48 22 10 20 0 0 0 70 20 20
2020 Information management 38 31 16 12 0 3 0 71 12 30
2020 Information technology 41 33 12 9 4 2 0 75 13 60
2020 Data sciences 41 41 10 7 0 0 0 82 7 25
2020 Policy 34 43 14 6 2 1 0 78 8 115
2020 Project management 30 50 10 7 2 0 0 81 9 270
2020 Other services to the public 26 42 14 12 4 2 0 69 16 340
2020 None of the above 29 39 17 12 2 1 0 68 14 450
2019 Client contact centre 19 39 17 9 9 8 0 62 19 170
2019 Federal regulators 21 43 25 5 6 0 0 64 11 15
2019 Compliance, inspection and enforcement 25 40 15 16 5 0 0 64 21 90
2019 Communications or public affairs 27 46 15 8 2 2 1 75 10 360
2019 Security 0 76 19 0 0 5 0 80 0 15
2019 Science and technology 22 48 15 10 3 1 0 71 13 410
2019 Administration and operations 26 40 18 12 4 0 0 66 16 580
2019 Human resources 42 40 9 6 2 1 0 83 8 250
2019 Financial management 28 45 13 6 5 2 0 75 12 165
2019 Procurement 25 45 19 6 4 2 0 71 10 45
2019 Real property 27 48 16 5 2 2 0 76 7 130
2019 Material management 26 43 16 15 0 0 0 69 15 30
2019 Information management 25 49 13 8 2 3 0 76 10 35
2019 Information technology 32 31 21 9 2 5 0 67 11 50
2019 Data sciences 22 43 14 19 0 2 0 66 19 45
2019 Policy 26 53 5 10 6 0 0 79 16 80
2019 Project management 28 46 13 9 3 1 0 74 12 285
2019 Other services to the public 23 36 17 12 8 3 0 61 21 845
2019 None of the above 26 34 17 11 7 4 0 62 19 650

Question 77. In general, how is your mental health?
Survey year Demographic Excellent
(%)		 Very good
(%)		 Good
(%)		 Fair
(%)		 Poor
(%)		 Total responses
2024 Client contact centre 7 15 53 22 3 55
2024 Federal regulators 8 19 26 37 10 10
2024 Compliance, inspection and enforcement 8 37 29 15 11 75
2024 Communications or public affairs 6 21 41 27 5 225
2024 Security 4 22 52 22 0 20
2024 Science and technology 5 20 47 18 9 380
2024 Administration and operations 9 25 41 17 7 500
2024 Human resources 8 24 41 21 6 240
2024 Financial management 9 36 33 18 4 145
2024 Procurement 13 25 38 18 6 50
2024 Real property 8 21 44 20 7 130
2024 Material management 11 34 42 13 0 20
2024 Information management 16 24 42 16 3 35
2024 Information technology 12 29 31 23 6 50
2024 Data sciences 30 17 43 11 0 30
2024 Policy 9 23 37 25 6 95
2024 Project management 8 31 37 20 5 235
2024 Other services to the public 12 27 36 19 6 285
2024 None of the above 8 26 39 19 8 385
2022 Client contact centre 16 22 45 14 3 65
2022 Federal regulators 12 11 38 39 0 20
2022 Compliance, inspection and enforcement 8 26 32 30 5 85
2022 Communications or public affairs 7 28 37 25 4 240
2022 Security 0 30 36 15 19 15
2022 Science and technology 7 24 39 22 7 345
2022 Administration and operations 9 27 36 21 7 495
2022 Human resources 11 24 41 19 6 225
2022 Financial management 10 26 41 19 4 160
2022 Procurement 8 39 23 28 2 45
2022 Real property 10 32 40 13 5 130
2022 Material management 4 47 36 7 6 30
2022 Information management 5 37 19 36 2 35
2022 Information technology 16 33 36 9 6 55
2022 Data sciences 15 25 40 18 2 30
2022 Policy 8 29 34 24 5 90
2022 Project management 7 23 41 25 4 340
2022 Other services to the public 7 27 34 26 6 270
2022 None of the above 10 28 34 19 10 375

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 36 52 8 2 2 0 0 88 4 55
2024 Federal regulators 70 9 10 11 0 0 0 78 11 10
2024 Compliance, inspection and enforcement 34 41 8 7 5 3 1 79 13 75
2024 Communications or public affairs 69 22 5 3 1 0 0 92 4 225
2024 Security 60 21 13 0 0 5 0 86 0 20
2024 Science and technology 52 32 10 4 2 1 0 84 6 380
2024 Administration and operations 53 30 8 4 3 2 0 85 7 500
2024 Human resources 60 25 7 4 1 2 0 87 6 240
2024 Financial management 60 24 11 3 2 0 0 84 5 145
2024 Procurement 55 29 7 4 4 0 0 84 9 50
2024 Real property 50 37 8 3 1 2 0 88 4 130
2024 Material management 41 41 16 2 0 0 0 82 2 20
2024 Information management 60 33 5 2 0 0 0 92 2 35
2024 Information technology 51 15 18 5 8 3 0 68 13 50
2024 Data sciences 52 39 6 0 0 2 2 94 0 30
2024 Policy 55 30 4 5 3 1 1 87 8 95
2024 Project management 57 29 4 7 2 1 0 87 9 235
2024 Other services to the public 49 25 14 3 4 3 1 77 8 285
2024 None of the above 47 31 11 3 5 2 0 81 8 385
2022 Client contact centre 39 35 14 8 0 3 0 77 8 65
2022 Federal regulators 58 24 0 13 4 0 0 83 17 20
2022 Compliance, inspection and enforcement 51 25 6 3 10 5 0 80 14 85
2022 Communications or public affairs 64 27 5 3 1 0 0 91 4 240
2022 Security 78 22 0 0 0 0 0 100 0 15
2022 Science and technology 52 32 6 6 3 1 0 85 9 345
2022 Administration and operations 54 29 8 3 4 1 0 84 8 495
2022 Human resources 57 28 7 3 3 2 1 87 6 225
2022 Financial management 52 31 9 4 2 3 0 85 6 160
2022 Procurement 43 32 17 6 2 0 0 75 7 45
2022 Real property 55 28 11 2 1 3 1 86 3 130
2022 Material management 40 30 14 7 6 3 0 72 13 30
2022 Information management 65 24 6 0 2 3 0 92 2 35
2022 Information technology 54 27 9 0 6 4 1 85 6 55
2022 Data sciences 54 35 6 0 0 5 0 94 0 30
2022 Policy 60 30 6 1 2 1 0 91 3 90
2022 Project management 55 27 9 3 2 3 1 85 5 340
2022 Other services to the public 46 31 9 7 4 3 1 80 11 275
2022 None of the above 51 27 9 4 4 4 0 82 8 375
2020 Client contact centre 38 29 19 4 6 3 0 69 11 50
2020 Federal regulators 43 44 7 7 0 0 0 87 7 15
2020 Compliance, inspection and enforcement 53 25 4 5 10 3 0 81 15 90
2020 Communications or public affairs 57 28 9 3 2 0 0 86 5 255
2020 Security 30 40 30 0 0 0 0 70 0 10
2020 Science and technology 51 31 10 3 3 1 0 84 6 400
2020 Administration and operations 53 25 11 4 4 3 1 80 8 525
2020 Human resources 58 26 9 4 0 2 0 86 5 215
2020 Financial management 57 29 4 3 3 4 1 89 7 175
2020 Procurement 57 20 12 7 4 0 0 77 11 50
2020 Real property 49 25 17 9 0 1 0 75 9 115
2020 Material management 38 35 10 7 7 0 3 76 14 20
2020 Information management 53 28 9 6 0 3 0 84 6 30
2020 Information technology 49 31 14 5 2 0 0 80 6 60
2020 Data sciences 58 18 0 11 4 4 6 84 16 25
2020 Policy 53 31 9 4 2 2 0 86 5 110
2020 Project management 51 27 9 6 5 2 0 79 11 270
2020 Other services to the public 43 28 14 6 5 4 0 74 11 335
2020 None of the above 42 28 16 5 5 3 0 73 10 450

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 33 45 13 5 3 1 0 79 8 55
2024 Federal regulators 70 20 0 0 10 0 0 90 10 10
2024 Compliance, inspection and enforcement 27 28 19 12 12 0 1 56 25 75
2024 Communications or public affairs 57 25 7 6 3 1 0 83 10 225
2024 Security 51 11 18 20 0 0 0 62 20 20
2024 Science and technology 42 31 9 11 7 0 0 73 18 380
2024 Administration and operations 43 32 7 8 9 2 0 76 17 500
2024 Human resources 52 27 6 9 5 1 0 80 14 240
2024 Financial management 48 27 9 10 6 0 0 75 16 145
2024 Procurement 47 31 9 7 8 0 0 77 14 50
2024 Real property 37 35 13 11 4 0 0 71 16 130
2024 Material management 29 45 0 20 2 4 0 77 23 20
2024 Information management 43 28 8 14 6 0 0 71 21 35
2024 Information technology 47 18 13 10 10 3 0 67 20 50
2024 Data sciences 45 43 9 3 0 0 0 88 3 30
2024 Policy 42 27 6 11 12 1 1 70 23 95
2024 Project management 48 29 9 9 6 0 0 76 15 235
2024 Other services to the public 42 23 10 12 11 2 0 66 24 285
2024 None of the above 43 25 8 11 11 1 0 70 22 385
2022 Client contact centre 44 23 9 14 9 1 0 67 23 65
2022 Federal regulators 36 26 5 28 4 0 0 62 32 20
2022 Compliance, inspection and enforcement 37 26 4 13 19 1 0 64 32 85
2022 Communications or public affairs 49 28 6 8 8 0 0 77 17 240
2022 Security 78 8 7 7 0 0 0 86 7 15
2022 Science and technology 36 34 9 13 7 1 0 71 20 345
2022 Administration and operations 44 24 11 10 8 1 1 70 19 495
2022 Human resources 45 28 9 12 6 1 0 74 18 225
2022 Financial management 45 27 7 14 5 3 0 74 19 160
2022 Procurement 42 24 18 13 3 0 0 66 16 45
2022 Real property 46 34 8 5 2 1 3 84 8 130
2022 Material management 26 32 11 20 11 0 0 58 31 30
2022 Information management 63 15 13 6 2 0 0 78 8 35
2022 Information technology 48 23 9 13 6 0 1 72 18 55
2022 Data sciences 54 7 20 12 6 0 0 61 18 30
2022 Policy 57 17 8 10 6 2 0 75 16 90
2022 Project management 45 29 8 11 5 2 0 76 16 340
2022 Other services to the public 43 24 8 14 10 1 1 68 25 275
2022 None of the above 43 22 8 15 9 2 0 68 24 375
2020 Client contact centre 27 32 18 11 10 2 0 60 21 50
2020 Federal regulators 37 27 22 14 0 0 0 64 14 15
2020 Compliance, inspection and enforcement 39 28 5 15 11 1 0 68 27 90
2020 Communications or public affairs 46 32 10 8 5 0 0 78 13 255
2020 Security 30 28 18 0 23 0 0 59 23 10
2020 Science and technology 35 34 11 10 9 1 0 70 19 405
2020 Administration and operations 43 27 11 10 9 1 0 70 19 530
2020 Human resources 49 30 7 8 5 1 0 79 14 215
2020 Financial management 46 31 7 7 9 0 0 78 16 175
2020 Procurement 51 23 7 14 5 0 0 74 19 50
2020 Real property 41 28 13 12 5 1 0 70 17 115
2020 Material management 36 16 19 19 7 0 3 53 27 20
2020 Information management 43 32 9 3 9 3 0 78 13 30
2020 Information technology 35 30 16 12 7 0 0 65 19 55
2020 Data sciences 36 43 4 10 7 0 0 79 17 25
2020 Policy 36 41 5 13 4 1 0 77 17 110
2020 Project management 37 32 12 10 9 0 0 68 20 270
2020 Other services to the public 38 26 13 13 9 2 0 65 22 340
2020 None of the above 33 31 11 12 10 1 0 65 23 450

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 42 54 1 3 0 0 0 95 3 55
2024 Federal regulators 78 22 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 42 34 5 9 8 0 1 77 18 75
2024 Communications or public affairs 69 23 2 4 0 1 0 93 4 225
2024 Security 51 37 0 9 3 0 0 88 12 20
2024 Science and technology 60 30 4 3 3 0 0 90 5 380
2024 Administration and operations 56 30 5 4 4 1 1 87 8 500
2024 Human resources 59 28 6 3 3 1 0 88 6 240
2024 Financial management 55 30 4 6 5 0 0 85 11 145
2024 Procurement 59 23 2 6 4 0 6 87 11 50
2024 Real property 50 37 5 5 2 0 0 88 7 130
2024 Material management 64 19 14 0 2 0 0 84 2 20
2024 Information management 58 34 3 5 0 0 0 92 5 35
2024 Information technology 60 19 7 7 4 3 0 82 11 50
2024 Data sciences 57 37 7 0 0 0 0 93 0 30
2024 Policy 53 29 4 6 5 1 2 85 11 95
2024 Project management 58 31 4 4 3 0 0 89 8 235
2024 Other services to the public 54 28 6 5 6 1 0 83 11 285
2024 None of the above 53 28 6 5 7 0 0 82 12 385
2022 Client contact centre 57 25 9 7 2 0 0 82 9 65
2022 Federal regulators 47 39 0 10 4 0 0 86 14 20
2022 Compliance, inspection and enforcement 49 31 3 2 11 4 0 83 13 85
2022 Communications or public affairs 65 23 5 3 4 0 0 89 7 235
2022 Security 78 16 7 0 0 0 0 93 0 15
2022 Science and technology 57 31 5 3 3 0 0 89 6 345
2022 Administration and operations 55 25 7 7 5 1 0 81 12 495
2022 Human resources 58 27 5 5 4 0 0 85 10 225
2022 Financial management 51 31 7 7 1 2 0 84 9 160
2022 Procurement 48 27 15 6 3 0 0 75 9 45
2022 Real property 52 38 3 4 2 0 1 91 6 130
2022 Material management 37 40 4 13 6 0 0 77 19 30
2022 Information management 74 14 9 0 2 0 0 88 2 35
2022 Information technology 59 28 2 5 6 0 1 88 10 55
2022 Data sciences 59 27 6 5 3 0 0 86 8 30
2022 Policy 72 19 6 1 2 0 0 91 3 90
2022 Project management 58 29 5 6 2 1 0 87 8 340
2022 Other services to the public 52 34 5 4 5 0 1 86 9 275
2022 None of the above 58 25 4 6 6 1 0 84 12 375
2020 Client contact centre 36 42 8 6 8 0 0 77 15 50
2020 Federal regulators 37 43 7 14 0 0 0 79 14 15
2020 Compliance, inspection and enforcement 43 37 5 8 6 0 0 80 15 90
2020 Communications or public affairs 60 26 8 3 2 0 0 87 5 250
2020 Security 61 27 0 0 12 0 0 88 12 10
2020 Science and technology 55 31 5 6 3 0 0 86 9 400
2020 Administration and operations 58 25 6 6 3 1 0 84 9 525
2020 Human resources 67 22 5 6 0 0 0 89 6 215
2020 Financial management 56 26 9 4 6 0 0 81 10 175
2020 Procurement 54 31 5 4 4 2 0 87 8 50
2020 Real property 53 28 15 3 1 0 1 81 4 115
2020 Material management 54 43 3 0 0 0 0 97 0 20
2020 Information management 67 24 3 6 0 0 0 91 6 30
2020 Information technology 48 32 12 9 0 0 0 80 9 60
2020 Data sciences 58 18 7 14 0 0 3 78 14 25
2020 Policy 60 29 8 3 0 0 0 89 3 110
2020 Project management 54 29 6 6 6 0 0 83 11 270
2020 Other services to the public 49 28 9 8 4 1 0 79 12 340
2020 None of the above 47 28 11 7 6 0 1 76 13 445

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 27 40 24 5 4 0 0 67 10 55
2024 Federal regulators 34 38 9 19 0 0 0 72 19 10
2024 Compliance, inspection and enforcement 10 45 19 12 12 1 0 56 25 75
2024 Communications or public affairs 23 44 13 10 8 1 0 68 19 225
2024 Security 49 25 19 7 0 0 0 74 7 20
2024 Science and technology 19 42 11 15 11 2 0 62 27 380
2024 Administration and operations 23 41 11 13 9 2 0 66 23 500
2024 Human resources 25 44 12 11 5 3 0 71 17 240
2024 Financial management 31 40 15 7 4 2 1 74 11 145
2024 Procurement 21 53 12 8 5 0 0 75 13 50
2024 Real property 18 36 18 17 6 4 0 57 24 130
2024 Material management 35 28 8 26 0 4 0 65 27 20
2024 Information management 45 31 5 3 15 0 0 77 18 35
2024 Information technology 15 39 18 11 13 3 0 56 26 50
2024 Data sciences 42 41 11 4 0 2 0 85 4 30
2024 Policy 21 44 12 14 8 0 1 65 22 95
2024 Project management 20 47 12 14 7 0 0 67 21 235
2024 Other services to the public 23 32 17 14 13 1 0 55 27 285
2024 None of the above 18 36 15 17 13 1 0 54 31 385
2022 Client contact centre 17 40 18 16 7 2 0 58 23 65
2022 Federal regulators 20 52 5 18 0 5 0 76 19 20
2022 Compliance, inspection and enforcement 20 36 16 9 16 3 0 57 26 85
2022 Communications or public affairs 32 39 13 11 4 0 0 72 15 240
2022 Security 30 51 0 19 0 0 0 81 19 15
2022 Science and technology 22 46 12 12 8 0 0 68 20 345
2022 Administration and operations 28 39 12 12 7 1 0 68 20 490
2022 Human resources 28 44 15 8 4 0 0 72 13 225
2022 Financial management 34 39 13 9 2 1 1 74 12 160
2022 Procurement 21 43 19 15 2 0 0 64 17 45
2022 Real property 34 38 15 7 5 1 0 73 13 130
2022 Material management 12 39 15 26 8 0 0 51 34 30
2022 Information management 36 44 7 5 8 0 0 80 13 35
2022 Information technology 37 31 11 7 7 4 3 73 15 55
2022 Data sciences 20 53 12 9 6 0 0 74 15 30
2022 Policy 33 43 12 5 7 1 0 76 12 90
2022 Project management 21 45 14 13 5 2 0 68 18 340
2022 Other services to the public 16 35 16 20 10 3 0 52 32 275
2022 None of the above 25 33 17 14 9 2 0 59 23 375
2020 Client contact centre 21 43 17 15 4 0 0 64 19 50
2020 Federal regulators 29 44 7 14 7 0 0 73 20 15
2020 Compliance, inspection and enforcement 26 32 16 11 16 0 0 57 27 90
2020 Communications or public affairs 30 45 12 8 5 1 0 75 13 255
2020 Security 30 58 0 0 12 0 0 88 12 10
2020 Science and technology 29 38 15 12 7 0 0 66 18 405
2020 Administration and operations 33 35 14 10 5 2 0 70 16 530
2020 Human resources 40 34 12 11 2 1 0 75 13 215
2020 Financial management 34 42 9 8 5 2 0 77 13 180
2020 Procurement 46 23 20 7 2 2 0 71 9 50
2020 Real property 36 33 19 6 5 0 0 69 12 115
2020 Material management 39 16 22 20 3 0 0 55 23 20
2020 Information management 32 29 15 21 0 0 3 63 21 30
2020 Information technology 33 33 21 11 1 2 0 67 12 60
2020 Data sciences 17 51 25 7 0 0 0 68 7 25
2020 Policy 35 31 18 8 7 1 0 67 15 115
2020 Project management 31 34 18 8 8 1 0 66 16 270
2020 Other services to the public 28 31 19 13 9 1 0 59 22 340
2020 None of the above 27 33 18 13 7 2 0 61 21 450
2019 Client contact centre 23 42 19 7 8 2 0 66 15 175
2019 Federal regulators 6 36 24 22 12 0 0 42 34 15
2019 Compliance, inspection and enforcement 19 32 14 16 20 0 0 50 36 90
2019 Communications or public affairs 27 37 17 15 3 1 0 64 19 360
2019 Security 16 40 33 11 0 0 0 56 11 15
2019 Science and technology 22 40 17 13 7 1 0 62 20 405
2019 Administration and operations 23 36 18 15 8 0 0 59 23 580
2019 Human resources 32 35 15 12 4 1 0 68 16 250
2019 Financial management 23 39 13 14 10 1 0 62 25 165
2019 Procurement 35 29 18 16 2 0 0 65 17 45
2019 Real property 19 41 23 13 4 1 0 60 17 130
2019 Material management 20 34 26 11 9 0 0 54 20 30
2019 Information management 25 31 15 24 5 0 0 56 29 35
2019 Information technology 31 33 17 9 11 0 0 63 20 45
2019 Data sciences 26 33 21 11 5 5 0 61 17 45
2019 Policy 17 40 23 8 13 0 0 57 20 80
2019 Project management 24 37 18 14 6 2 0 62 20 285
2019 Other services to the public 28 32 17 13 10 1 0 60 23 850
2019 None of the above 21 31 20 13 12 3 0 54 26 650

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 8 27 29 28 9 0 0 35 36 30
2024 Compliance, inspection and enforcement 7 65 14 12 3 0 0 71 15 25
2024 Communications or public affairs 13 60 12 13 3 0 0 72 16 75
2024 Science and technology 4 55 17 18 6 0 0 59 24 145
2024 Administration and operations 16 52 15 15 2 0 0 68 17 230
2024 Human resources 27 46 8 14 3 2 0 75 17 70
2024 Financial management 20 50 15 10 5 0 0 70 15 65
2024 Procurement 6 61 22 11 0 0 0 67 11 15
2024 Real property 15 54 13 17 0 0 2 70 17 55
2024 Information technology 10 58 24 0 7 0 0 68 7 10
2024 Policy 6 54 23 6 11 0 0 59 18 35
2024 Project management 18 47 12 13 9 0 1 66 22 90
2024 Other services to the public 16 47 13 18 4 2 0 64 23 130
2024 None of the above 14 45 16 18 5 2 1 60 23 155
2022 Client contact centre 3 52 13 29 3 0 0 55 32 25
2022 Compliance, inspection and enforcement 21 49 6 19 0 3 0 73 20 35
2022 Communications or public affairs 12 51 10 23 3 0 0 64 26 75
2022 Science and technology 8 52 13 23 4 0 0 59 28 145
2022 Administration and operations 13 51 15 15 5 0 0 65 20 220
2022 Human resources 30 41 8 15 6 0 0 71 21 75
2022 Financial management 25 34 17 17 6 1 0 60 23 70
2022 Procurement 28 35 31 0 5 0 0 63 5 15
2022 Real property 19 56 10 13 2 1 0 75 14 60
2022 Material management 9 34 0 49 7 0 0 44 56 10
2022 Information technology 26 46 16 8 0 5 0 75 9 20
2022 Policy 16 43 23 12 6 0 0 59 17 35
2022 Project management 12 47 19 17 5 1 0 60 21 160
2022 Other services to the public 20 37 10 27 6 0 0 57 33 125
2022 None of the above 15 45 12 17 10 0 0 60 28 135
2020 Client contact centre 12 57 6 18 6 0 0 69 25 15
2020 Compliance, inspection and enforcement 7 61 7 21 4 0 0 68 25 30
2020 Communications or public affairs 23 44 13 19 0 0 0 68 19 80
2020 Science and technology 9 47 17 21 6 0 0 56 27 145
2020 Administration and operations 23 48 11 15 3 0 0 71 18 235
2020 Human resources 38 47 5 8 1 0 2 86 9 65
2020 Financial management 25 39 23 9 3 0 1 65 12 75
2020 Procurement 17 67 8 0 8 0 0 84 8 10
2020 Real property 25 50 8 13 0 4 0 78 13 50
2020 Material management 6 49 32 13 0 0 0 55 13 10
2020 Information technology 19 37 25 19 0 0 0 56 19 15
2020 Data sciences 0 80 10 0 0 10 0 89 0 10
2020 Policy 13 40 28 14 5 0 0 53 19 40
2020 Project management 16 54 10 18 2 0 0 70 20 110
2020 Other services to the public 19 47 12 15 6 0 0 67 21 160
2020 None of the above 17 46 14 12 7 4 0 65 20 150
2019 Client contact centre 15 30 21 24 0 9 0 50 27 30
2019 Compliance, inspection and enforcement 26 38 10 20 6 0 0 64 26 30
2019 Communications or public affairs 18 49 16 12 2 1 1 68 15 85
2019 Science and technology 10 48 16 22 2 1 1 59 24 125
2019 Administration and operations 18 46 10 18 5 2 1 66 24 225
2019 Human resources 40 45 2 9 3 1 0 87 12 70
2019 Financial management 16 43 23 6 3 3 6 65 10 70
2019 Procurement 19 36 14 18 14 0 0 55 31 15
2019 Real property 18 46 18 12 5 0 0 64 18 60
2019 Information technology 15 38 33 15 0 0 0 53 15 15
2019 Policy 3 57 20 6 10 0 3 62 17 30
2019 Project management 14 54 16 10 3 2 1 70 13 100
2019 Other services to the public 12 42 22 13 9 2 0 55 23 180
2019 None of the above 18 36 20 15 10 0 0 54 25 145
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Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 11 89 55
2024 Federal regulators 9 91 10
2024 Compliance, inspection and enforcement 10 90 75
2024 Communications or public affairs 18 82 225
2024 Security 0 100 20
2024 Science and technology 13 87 380
2024 Administration and operations 13 87 500
2024 Human resources 23 77 240
2024 Financial management 13 87 145
2024 Procurement 15 85 50
2024 Real property 17 83 130
2024 Material management 7 93 20
2024 Information management 15 85 35
2024 Information technology 16 84 50
2024 Data sciences 9 91 30
2024 Policy 19 81 95
2024 Project management 10 90 235
2024 Other services to the public 13 87 285
2024 None of the above 12 88 385
2022 Client contact centre 6 94 65
2022 Federal regulators 11 89 20
2022 Compliance, inspection and enforcement 3 97 85
2022 Communications or public affairs 6 94 240
2022 Security 35 65 15
2022 Science and technology 8 92 345
2022 Administration and operations 11 89 495
2022 Human resources 13 87 225
2022 Financial management 6 94 160
2022 Procurement 4 96 45
2022 Real property 8 92 130
2022 Material management 7 93 30
2022 Information management 10 90 35
2022 Information technology 6 94 55
2022 Data sciences 3 97 30
2022 Policy 11 89 90
2022 Project management 8 92 340
2022 Other services to the public 11 89 275
2022 None of the above 9 91 375
2020 Client contact centre 14 86 50
2020 Federal regulators 7 93 15
2020 Compliance, inspection and enforcement 5 95 90
2020 Communications or public affairs 10 90 250
2020 Security 9 91 10
2020 Science and technology 8 92 400
2020 Administration and operations 10 90 530
2020 Human resources 8 92 215
2020 Financial management 4 96 180
2020 Procurement 7 93 50
2020 Real property 9 91 115
2020 Material management 12 88 20
2020 Information management 3 97 30
2020 Information technology 9 91 60
2020 Data sciences 11 89 25
2020 Policy 10 90 110
2020 Project management 6 94 270
2020 Other services to the public 9 91 340
2020 None of the above 9 91 445
2019 Client contact centre 13 87 175
2019 Federal regulators 14 86 15
2019 Compliance, inspection and enforcement 11 89 90
2019 Communications or public affairs 13 87 360
2019 Security 11 89 15
2019 Science and technology 9 91 410
2019 Administration and operations 12 88 580
2019 Human resources 13 87 255
2019 Financial management 11 89 165
2019 Procurement 21 79 45
2019 Real property 12 88 130
2019 Material management 0 100 30
2019 Information management 19 81 35
2019 Information technology 11 89 50
2019 Data sciences 9 91 45
2019 Policy 13 87 80
2019 Project management 12 88 285
2019 Other services to the public 12 88 845
2019 None of the above 12 88 650

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 62 38 40
2024 Science and technology 58 42 45
2024 Administration and operations 60 40 65
2024 Human resources 66 34 55
2024 Financial management 36 64 20
2024 Real property 59 41 25
2024 Policy 54 46 20
2024 Project management 57 43 25
2024 Other services to the public 52 48 40
2024 None of the above 56 44 45
2022 Communications or public affairs 65 35 15
2022 Science and technology 71 29 25
2022 Administration and operations 68 32 50
2022 Human resources 70 30 30
2022 Financial management 57 43 10
2022 Real property 63 37 10
2022 Policy 74 26 10
2022 Project management 39 61 30
2022 Other services to the public 42 58 30
2022 None of the above 50 50 35
2020 Communications or public affairs 29 71 25
2020 Science and technology 45 55 30
2020 Administration and operations 36 64 45
2020 Human resources 67 33 20
2020 Policy 50 50 10
2020 Project management 33 67 15
2020 Other services to the public 47 53 30
2020 None of the above 28 72 35

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Communications or public affairs 76 24 40
2024 Science and technology 65 35 45
2024 Administration and operations 83 17 65
2024 Human resources 79 21 55
2024 Financial management 87 13 20
2024 Real property 85 15 25
2024 Policy 80 20 20
2024 Project management 87 13 25
2024 Other services to the public 65 35 40
2024 None of the above 65 35 45
2022 Communications or public affairs 57 43 15
2022 Science and technology 76 24 25
2022 Administration and operations 72 28 50
2022 Human resources 76 24 30
2022 Financial management 100 0 10
2022 Real property 68 32 10
2022 Policy 77 23 10
2022 Project management 73 27 30
2022 Other services to the public 76 24 30
2022 None of the above 55 45 35
2020 Communications or public affairs 71 29 25
2020 Science and technology 74 26 30
2020 Administration and operations 75 25 45
2020 Human resources 95 5 20
2020 Policy 70 30 10
2020 Project management 66 34 15
2020 Other services to the public 65 35 30
2020 None of the above 64 36 35
2019 Client contact centre 73 27 20
2019 Compliance, inspection and enforcement 63 37 10
2019 Communications or public affairs 86 14 45
2019 Science and technology 76 24 35
2019 Administration and operations 77 23 65
2019 Human resources 88 12 35
2019 Financial management 77 23 20
2019 Real property 64 36 15
2019 Policy 80 20 10
2019 Project management 75 25 30
2019 Other services to the public 82 18 100
2019 None of the above 74 26 70

Question 87. I am satisfied with the workplace accommodation measures that were implemented.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Communications or public affairs 56 30 2 8 3 0 0 86 12 30
2024 Science and technology 59 26 2 5 2 3 3 90 7 30
2024 Administration and operations 44 32 6 9 10 0 0 76 18 55
2024 Human resources 56 32 5 2 3 0 3 90 6 40
2024 Financial management 34 49 5 12 0 0 0 83 12 15
2024 Real property 44 29 10 12 5 0 0 73 17 20
2024 Policy 29 52 7 6 0 0 6 86 6 15
2024 Project management 23 60 5 8 0 4 0 87 9 20
2024 Other services to the public 50 20 7 11 9 3 0 72 20 30
2024 None of the above 40 37 14 5 0 4 0 80 5 30
2022 Science and technology 50 28 15 7 0 0 0 78 7 20
2022 Administration and operations 40 30 12 5 9 3 2 73 14 40
2022 Human resources 53 31 4 12 0 0 0 84 12 25
2022 Financial management 83 9 0 0 8 0 0 92 8 10
2022 Project management 55 25 16 0 4 0 0 79 4 20
2022 Other services to the public 41 37 14 5 0 0 4 80 5 25
2022 None of the above 34 24 28 14 0 0 0 59 14 20
2020 Communications or public affairs 55 40 0 5 0 0 0 95 5 20
2020 Science and technology 40 41 5 5 4 4 0 85 10 25
2020 Administration and operations 49 41 2 2 5 0 0 90 8 35
2020 Human resources 77 12 6 6 0 0 0 89 6 15
2020 Project management 68 24 0 0 8 0 0 92 8 10
2020 Other services to the public 31 34 20 8 3 3 0 67 12 20
2020 None of the above 43 26 14 11 7 0 0 69 17 25
2019 Client contact centre 38 33 5 12 5 7 0 77 18 15
2019 Communications or public affairs 43 38 2 0 2 0 14 94 3 35
2019 Science and technology 33 60 0 7 0 0 0 93 7 25
2019 Administration and operations 47 31 11 8 0 0 2 80 9 50
2019 Human resources 63 30 0 7 0 0 0 93 7 30
2019 Financial management 55 23 6 16 0 0 0 77 16 15
2019 Real property 54 36 10 0 0 0 0 90 0 10
2019 Project management 57 32 8 4 0 0 0 88 4 25
2019 Other services to the public 48 37 7 4 3 0 2 86 7 75
2019 None of the above 44 31 12 6 4 3 0 77 11 55

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 34 44 8 12 0 3 0 80 12 55
2024 Federal regulators 81 19 0 0 0 0 0 100 0 10
2024 Compliance, inspection and enforcement 25 48 6 8 8 2 1 76 17 75
2024 Communications or public affairs 48 34 6 5 1 4 1 86 7 225
2024 Security 36 33 10 0 7 0 14 80 8 20
2024 Science and technology 37 36 9 7 3 5 4 80 11 380
2024 Administration and operations 45 33 8 5 3 3 3 83 9 500
2024 Human resources 52 32 4 5 3 2 2 88 8 240
2024 Financial management 44 36 8 9 0 1 1 82 9 145
2024 Procurement 54 25 14 3 4 0 0 78 7 50
2024 Real property 37 43 6 6 1 4 3 86 8 130
2024 Material management 38 45 8 2 0 5 3 89 3 20
2024 Information management 38 21 10 15 0 6 11 70 18 35
2024 Information technology 56 29 6 2 4 3 0 88 6 50
2024 Data sciences 54 37 0 5 2 2 0 93 7 30
2024 Policy 44 37 2 8 4 3 2 85 13 95
2024 Project management 46 36 7 7 1 1 2 85 8 235
2024 Other services to the public 40 25 16 9 3 5 2 70 13 285
2024 None of the above 38 31 14 4 5 3 4 74 10 385
2022 Client contact centre 29 43 9 4 4 3 7 80 10 65
2022 Federal regulators 35 42 5 13 0 5 0 80 14 20
2022 Compliance, inspection and enforcement 38 32 8 7 7 5 4 76 15 85
2022 Communications or public affairs 43 39 7 5 2 2 1 85 8 235
2022 Security 44 29 7 20 0 0 0 73 20 15
2022 Science and technology 39 41 6 9 1 3 1 84 10 345
2022 Administration and operations 44 32 8 6 5 3 2 80 11 495
2022 Human resources 49 31 9 4 2 2 1 84 7 225
2022 Financial management 45 33 10 5 1 3 2 82 7 160
2022 Procurement 42 35 16 0 4 0 3 79 4 45
2022 Real property 41 38 7 7 0 4 2 84 8 130
2022 Material management 25 53 16 0 6 0 0 78 6 30
2022 Information management 60 25 5 2 2 3 2 89 5 35
2022 Information technology 58 19 6 0 6 4 8 87 6 55
2022 Data sciences 51 31 5 2 0 6 4 92 3 30
2022 Policy 54 29 7 4 2 3 1 87 6 90
2022 Project management 42 37 11 5 0 3 1 83 6 340
2022 Other services to the public 33 39 13 8 1 3 4 77 9 270
2022 None of the above 36 34 10 8 3 6 3 77 12 375
2020 Client contact centre 34 46 11 4 4 0 0 80 8 50
2020 Federal regulators 30 48 7 7 0 0 9 85 8 15
2020 Compliance, inspection and enforcement 37 38 6 11 6 0 2 77 17 90
2020 Communications or public affairs 52 30 8 4 2 2 3 86 6 255
2020 Security 68 12 21 0 0 0 0 79 0 10
2020 Science and technology 46 33 8 7 1 2 3 84 8 400
2020 Administration and operations 50 32 8 3 1 4 2 87 4 525
2020 Human resources 61 29 4 3 0 1 1 93 3 215
2020 Financial management 51 34 6 5 1 2 1 88 6 180
2020 Procurement 48 33 7 6 0 4 2 86 7 50
2020 Real property 49 33 6 6 3 2 1 84 9 115
2020 Material management 38 46 3 0 0 7 6 97 0 20
2020 Information management 54 30 6 0 0 0 9 93 0 30
2020 Information technology 40 50 2 5 2 0 2 92 7 60
2020 Data sciences 51 36 4 7 0 0 3 89 7 25
2020 Policy 51 27 9 5 1 4 3 84 7 110
2020 Project management 48 32 7 6 3 3 1 83 9 270
2020 Other services to the public 34 34 15 5 3 3 5 75 8 340
2020 None of the above 40 31 15 5 4 3 3 75 9 445
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 61 24 55
2024 Federal regulators 46 30 10
2024 Compliance, inspection and enforcement 57 32 75
2024 Communications or public affairs 29 51 225
2024 Security 53 33 20
2024 Science and technology 42 37 380
2024 Administration and operations 35 52 500
2024 Human resources 28 57 240
2024 Financial management 28 63 145
2024 Procurement 35 46 50
2024 Real property 29 51 130
2024 Material management 59 33 20
2024 Information management 13 61 35
2024 Information technology 20 65 50
2024 Data sciences 17 62 30
2024 Policy 34 46 95
2024 Project management 35 47 235
2024 Other services to the public 45 33 285
2024 None of the above 42 35 385
2022 Client contact centre 43 37 65
2022 Federal regulators 24 61 20
2022 Compliance, inspection and enforcement 51 27 85
2022 Communications or public affairs 28 49 240
2022 Security 20 48 15
2022 Science and technology 41 39 345
2022 Administration and operations 36 46 495
2022 Human resources 32 59 225
2022 Financial management 32 57 160
2022 Procurement 40 53 45
2022 Real property 25 57 130
2022 Material management 47 33 30
2022 Information management 31 33 35
2022 Information technology 29 47 55
2022 Data sciences 38 38 30
2022 Policy 31 52 90
2022 Project management 30 51 340
2022 Other services to the public 44 36 275
2022 None of the above 41 41 375
2020 Client contact centre 31 49 50
2020 Federal regulators 41 36 15
2020 Compliance, inspection and enforcement 61 20 90
2020 Communications or public affairs 31 49 255
2020 Security 61 9 10
2020 Science and technology 40 38 405
2020 Administration and operations 40 43 530
2020 Human resources 31 58 215
2020 Financial management 42 42 180
2020 Procurement 29 51 50
2020 Real property 42 44 115
2020 Material management 42 29 20
2020 Information management 25 45 30
2020 Information technology 30 52 60
2020 Data sciences 59 14 25
2020 Policy 44 37 115
2020 Project management 40 43 270
2020 Other services to the public 39 39 340
2020 None of the above 49 34 450

Question 90. Have all your pay or other compensation issues been resolved?
Survey year Demographic Yes
(%)		 No
(%)		 Total responses
2024 Client contact centre 43 57 30
2024 Compliance, inspection and enforcement 24 76 45
2024 Communications or public affairs 53 47 65
2024 Security 68 32 10
2024 Science and technology 44 56 160
2024 Administration and operations 40 60 170
2024 Human resources 50 50 65
2024 Financial management 44 56 40
2024 Procurement 48 52 20
2024 Real property 41 59 35
2024 Material management 72 28 10
2024 Information technology 43 57 10
2024 Policy 42 58 35
2024 Project management 46 54 75
2024 Other services to the public 41 59 120
2024 None of the above 45 55 160
2022 Client contact centre 26 74 25
2022 Compliance, inspection and enforcement 47 53 40
2022 Communications or public affairs 60 40 65
2022 Science and technology 32 68 135
2022 Administration and operations 40 60 175
2022 Human resources 46 54 75
2022 Financial management 30 70 50
2022 Procurement 61 39 15
2022 Real property 34 66 30
2022 Material management 35 65 15
2022 Information management 55 45 10
2022 Information technology 49 51 15
2022 Data sciences 28 72 10
2022 Policy 40 60 25
2022 Project management 38 62 100
2022 Other services to the public 37 63 110
2022 None of the above 42 58 150
2020 Client contact centre 39 61 15
2020 Compliance, inspection and enforcement 22 78 55
2020 Communications or public affairs 37 63 80
2020 Science and technology 31 69 165
2020 Administration and operations 24 76 210
2020 Human resources 37 63 65
2020 Financial management 32 68 75
2020 Procurement 24 76 15
2020 Real property 43 57 50
2020 Information technology 46 54 20
2020 Data sciences 48 52 15
2020 Policy 36 64 50
2020 Project management 34 66 105
2020 Other services to the public 33 67 130
2020 None of the above 28 72 215

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 7 24 16 18 26 3 5 34 48 30
2024 Compliance, inspection and enforcement 5 22 11 23 35 0 4 27 61 45
2024 Communications or public affairs 7 32 11 11 37 0 2 40 48 65
2024 Security 44 25 18 13 0 0 0 69 13 10
2024 Science and technology 6 18 10 26 36 0 4 25 64 160
2024 Administration and operations 12 19 10 21 34 0 4 32 58 170
2024 Human resources 24 29 17 12 12 1 5 56 26 65
2024 Financial management 7 27 20 18 23 0 5 36 43 40
2024 Procurement 12 40 15 13 20 0 0 52 33 20
2024 Real property 7 25 16 12 38 0 3 33 51 35
2024 Material management 8 53 10 5 17 0 7 66 23 10
2024 Information technology 0 9 25 19 37 0 9 10 62 10
2024 Policy 9 16 5 27 42 0 0 25 69 35
2024 Project management 11 22 7 23 33 0 3 35 58 75
2024 Other services to the public 8 20 20 16 25 3 7 32 46 120
2024 None of the above 6 15 20 25 29 4 2 22 57 160
2022 Client contact centre 3 27 17 12 39 0 3 31 52 25
2022 Compliance, inspection and enforcement 5 24 11 39 20 0 2 30 59 40
2022 Communications or public affairs 11 27 15 15 27 1 3 40 44 65
2022 Science and technology 4 18 13 24 36 1 3 24 62 135
2022 Administration and operations 12 18 15 19 29 2 3 32 51 175
2022 Human resources 27 19 12 24 15 0 3 48 40 75
2022 Financial management 11 14 15 28 20 7 5 29 54 50
2022 Procurement 0 14 20 29 33 0 4 14 64 15
2022 Real property 4 20 23 20 31 0 2 24 52 30
2022 Material management 13 22 9 21 25 0 10 39 51 15
2022 Information management 14 14 6 0 55 11 0 31 62 10
2022 Information technology 10 27 4 16 42 0 0 38 58 15
2022 Data sciences 7 27 6 32 27 0 0 34 60 10
2022 Policy 13 20 9 23 29 4 3 35 55 25
2022 Project management 6 19 17 22 35 1 1 25 58 100
2022 Other services to the public 7 18 18 27 26 0 3 26 55 110
2022 None of the above 10 20 22 13 28 1 7 32 44 150
2020 Client contact centre 0 39 0 33 28 0 0 39 61 15
2020 Compliance, inspection and enforcement 3 19 16 30 29 0 2 23 60 55
2020 Communications or public affairs 7 32 13 26 18 0 4 41 45 80
2020 Science and technology 5 20 13 29 33 0 1 25 62 165
2020 Administration and operations 11 17 16 24 29 0 2 28 55 210
2020 Human resources 15 29 12 15 24 0 6 46 41 65
2020 Financial management 18 20 18 20 24 0 0 38 44 75
2020 Procurement 6 12 12 12 58 0 0 18 70 15
2020 Real property 11 25 13 21 29 0 2 37 50 50
2020 Information technology 12 12 29 16 22 0 11 26 42 20
2020 Data sciences 12 22 12 36 6 6 6 39 48 15
2020 Policy 4 22 18 30 20 4 2 27 54 50
2020 Project management 5 17 21 31 23 1 2 23 55 110
2020 Other services to the public 10 15 13 25 34 2 2 25 61 130
2020 None of the above 7 11 21 23 35 1 1 19 60 215

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.
Survey year Demographic Strongly agree
(%)		 Somewhat agree
(%)		 Neither agree nor disagree
(%)		 Somewhat disagree
(%)		 Strongly disagree
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 12 14 16 25 29 3 0 27 56 30
2024 Compliance, inspection and enforcement 9 14 9 29 34 4 2 24 67 45
2024 Communications or public affairs 7 32 12 15 29 1 3 41 46 65
2024 Security 6 62 15 10 6 0 0 69 16 10
2024 Science and technology 6 18 11 20 44 0 1 25 64 160
2024 Administration and operations 4 19 15 19 38 1 4 24 60 170
2024 Human resources 9 18 13 24 34 1 1 28 59 65
2024 Financial management 0 18 11 20 49 0 2 18 71 40
2024 Procurement 0 42 11 9 38 0 0 42 47 20
2024 Real property 2 19 24 12 34 0 8 23 50 35
2024 Material management 30 15 9 14 20 12 0 51 39 10
2024 Information technology 0 17 10 28 37 0 9 18 71 10
2024 Policy 6 9 12 23 47 0 3 15 73 35
2024 Project management 9 22 6 19 40 1 3 32 62 75
2024 Other services to the public 4 19 18 25 31 2 1 24 57 120
2024 None of the above 3 16 17 29 28 3 4 20 62 160
2022 Client contact centre 0 22 12 17 46 0 3 23 64 25
2022 Compliance, inspection and enforcement 0 23 25 20 30 0 2 23 51 40
2022 Communications or public affairs 5 19 17 17 32 2 8 27 54 65
2022 Science and technology 3 10 14 27 41 2 3 14 72 135
2022 Administration and operations 7 14 14 17 45 1 4 21 65 175
2022 Human resources 8 24 8 16 37 1 5 34 57 75
2022 Financial management 4 11 5 33 38 5 3 16 78 50
2022 Procurement 4 22 20 19 26 4 5 28 49 15
2022 Real property 0 24 16 24 36 0 0 24 60 30
2022 Material management 6 35 13 19 26 0 0 42 45 15
2022 Information management 6 20 10 0 52 11 0 30 59 10
2022 Information technology 10 26 0 26 38 0 0 36 64 15
2022 Data sciences 13 21 14 25 27 0 0 34 52 10
2022 Policy 4 20 12 14 46 4 0 25 63 25
2022 Project management 2 14 16 17 49 1 1 17 67 100
2022 Other services to the public 2 23 13 18 38 3 3 27 60 110
2022 None of the above 6 19 18 15 35 1 6 27 54 150
2020 Client contact centre 0 8 32 27 32 0 0 8 60 15
2020 Compliance, inspection and enforcement 5 9 15 35 32 2 2 15 69 55
2020 Communications or public affairs 8 22 14 25 29 0 2 31 55 80
2020 Science and technology 4 11 11 30 42 1 1 15 73 165
2020 Administration and operations 4 13 18 22 39 2 2 18 63 210
2020 Human resources 3 16 15 23 38 0 5 20 64 65
2020 Financial management 9 16 11 19 42 3 1 26 63 75
2020 Procurement 6 0 12 6 76 0 0 6 82 15
2020 Real property 3 18 17 10 50 0 2 22 61 50
2020 Information technology 6 12 15 23 33 6 5 20 63 20
2020 Data sciences 6 18 6 30 18 6 16 31 61 15
2020 Policy 0 16 25 24 30 4 0 17 57 50
2020 Project management 3 13 24 19 42 0 0 16 60 110
2020 Other services to the public 8 10 13 26 40 3 1 18 68 130
2020 None of the above 4 13 18 26 37 1 1 17 64 215

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES
Survey year Demographic Not at all
(%)		 To a small extent
(%)		 To a moderate extent
(%)		 To a large extent
(%)		 To a very large extent
(%)		 Don't know
(%)		 Not applicable
(%)		 Positive answers
(%)		 Negative answers
(%)		 Total responses
2024 Client contact centre 37 22 17 10 2 0 11 42 58 55
2024 Federal regulators 57 27 8 0 0 0 8 62 38 10
2024 Compliance, inspection and enforcement 30 28 8 13 7 0 14 35 65 75
2024 Communications or public affairs 35 23 14 2 3 6 17 46 54 225
2024 Security 45 20 3 3 3 20 6 61 39 20
2024 Science and technology 43 24 7 5 4 3 14 52 48 380
2024 Administration and operations 43 19 8 5 5 3 16 54 46 500
2024 Human resources 45 16 11 6 4 4 15 55 45 240
2024 Financial management 39 21 9 4 5 5 16 49 51 145
2024 Procurement 34 22 3 3 12 3 23 46 54 50
2024 Real property 39 22 12 5 4 4 15 47 53 130
2024 Material management 60 14 14 0 0 0 13 68 32 20
2024 Information management 48 19 8 7 5 2 10 55 45 35
2024 Information technology 59 22 2 4 4 4 6 65 35 50
2024 Data sciences 59 6 7 2 0 3 23 80 20 30
2024 Policy 46 12 20 3 5 0 13 53 47 95
2024 Project management 36 20 14 7 5 3 15 44 56 235
2024 Other services to the public 39 20 14 3 5 6 13 48 52 285
2024 None of the above 38 16 13 7 6 4 16 48 52 385
2022 Client contact centre 40 20 21 1 7 2 8 65
2022 Federal regulators 54 16 10 4 0 0 16 20
2022 Compliance, inspection and enforcement 26 24 22 8 7 5 10 85
2022 Communications or public affairs 43 24 9 5 4 3 12 240
2022 Security 36 28 15 0 13 0 7 15
2022 Science and technology 43 20 14 5 2 6 10 345
2022 Administration and operations 43 18 9 5 4 4 16 495
2022 Human resources 43 25 10 4 5 1 12 225
2022 Financial management 44 17 7 4 11 3 14 160
2022 Procurement 43 26 12 6 9 0 5 45
2022 Real property 43 22 14 4 3 2 12 130
2022 Material management 45 22 7 3 8 4 12 30
2022 Information management 36 13 15 4 4 15 12 35
2022 Information technology 36 24 15 3 8 4 9 55
2022 Data sciences 41 33 5 5 0 0 15 30
2022 Policy 46 14 11 6 4 1 17 90
2022 Project management 38 20 15 7 5 1 14 340
2022 Other services to the public 32 19 17 6 9 5 12 275
2022 None of the above 42 18 12 5 5 2 15 375
2020 Client contact centre 36 23 11 4 4 0 22 50
2020 Federal regulators 50 0 22 7 21 0 0 15
2020 Compliance, inspection and enforcement 39 16 23 10 7 2 3 90
2020 Communications or public affairs 41 22 15 5 6 1 10 255
2020 Security 52 18 30 0 0 0 0 10
2020 Science and technology 43 24 12 6 5 1 9 405
2020 Administration and operations 45 19 12 7 8 1 8 525
2020 Human resources 47 22 11 8 4 1 7 215
2020 Financial management 47 20 14 4 7 0 8 180
2020 Procurement 42 32 6 7 6 0 7 50
2020 Real property 50 17 16 9 7 0 2 115
2020 Material management 38 42 7 11 3 0 0 20
2020 Information management 30 27 18 6 8 0 12 30
2020 Information technology 45 25 14 10 2 2 3 60
2020 Data sciences 37 21 24 7 0 0 10 25
2020 Policy 39 16 14 8 5 2 16 115
2020 Project management 43 17 16 7 7 2 9 270
2020 Other services to the public 39 21 11 10 8 4 7 340
2020 None of the above 42 19 13 10 8 1 7 445
2019 Client contact centre 33 18 15 10 7 2 15 170
2019 Federal regulators 26 12 26 0 30 0 6 15
2019 Compliance, inspection and enforcement 35 15 11 14 13 1 10 90
2019 Communications or public affairs 36 21 18 6 7 3 9 355
2019 Security 42 4 16 21 0 12 5 15
2019 Science and technology 39 21 16 8 8 1 7 405
2019 Administration and operations 38 19 20 6 9 1 7 580
2019 Human resources 40 16 16 9 11 0 7 250
2019 Financial management 39 15 16 11 14 1 5 165
2019 Procurement 26 20 20 11 15 0 7 45
2019 Real property 43 13 15 12 11 0 6 130
2019 Material management 29 19 15 7 25 2 4 30
2019 Information management 32 18 17 9 5 3 15 35
2019 Information technology 34 30 15 7 8 6 0 50
2019 Data sciences 38 9 23 9 4 2 14 45
2019 Policy 32 34 10 8 9 0 8 80
2019 Project management 39 17 19 13 8 1 2 285
2019 Other services to the public 40 22 13 8 9 2 7 845
2019 None of the above 39 17 12 7 13 2 8 645
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