2024 Public Service Employee Survey Results for Library and Archives Canada by Question 97. Are you currently a shift worker?

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 52 10 0 0 0 0 90 0 25
2024 Non-shift worker 36 43 4 13 4 0 0 79 17 800
2022 Shift worker 34 44 12 6 0 5 0 81 6 20
2022 Non-shift worker 36 47 3 11 2 0 0 83 14 650
2020 Shift worker 50 33 11 0 7 0 0 83 7 20
2020 Non-shift worker 32 47 7 12 2 0 0 79 14 685

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 76 9 9 6 0 0 0 85 6 25
2024 Non-shift worker 66 23 5 4 2 0 0 89 6 800

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 26 60 4 6 3 0 0 86 10 25
2024 Non-shift worker 57 27 7 7 2 0 0 84 9 800

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 37 8 6 7 0 0 78 13 25
2024 Non-shift worker 36 33 8 15 8 0 0 69 23 800
2022 Shift worker 43 46 6 0 0 5 0 94 0 20
2022 Non-shift worker 48 35 7 6 2 0 2 84 9 650
2020 Shift worker 56 27 17 0 0 0 0 83 0 20
2020 Non-shift worker 33 38 11 12 5 0 0 72 17 685
2019 Shift worker 54 42 0 4 0 0 0 96 4 25
2019 Non-shift worker 51 36 6 6 2 0 0 86 8 795

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 39 8 3 0 0 0 90 3 25
2024 Non-shift worker 33 40 13 10 3 0 0 73 14 800
2022 Shift worker 54 30 6 5 0 5 0 88 5 20
2022 Non-shift worker 36 41 10 11 3 0 0 77 13 650
2020 Shift worker 46 42 0 13 0 0 0 87 13 20
2020 Non-shift worker 35 40 13 9 2 0 1 76 11 685
2019 Shift worker 38 48 7 7 0 0 0 86 7 25
2019 Non-shift worker 34 43 10 10 2 0 0 78 12 795

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 35 10 0 4 0 0 86 4 25
2024 Non-shift worker 41 39 9 8 3 0 0 80 11 795
2022 Shift worker 50 34 6 5 0 5 0 88 5 20
2022 Non-shift worker 50 36 7 5 1 0 0 87 6 650
2020 Shift worker 66 28 7 0 0 0 0 93 0 20
2020 Non-shift worker 39 39 11 9 2 0 0 78 11 680
2019 Shift worker 52 24 16 8 0 0 0 76 8 25
2019 Non-shift worker 52 35 7 6 1 0 0 87 7 790

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 17 9 9 0 0 0 82 9 25
2024 Non-shift worker 42 34 10 7 6 1 1 77 13 800
2022 Shift worker 48 43 0 0 0 5 4 100 0 20
2022 Non-shift worker 50 32 7 7 2 1 1 83 9 650
2020 Shift worker 63 30 0 0 7 0 0 93 7 20
2020 Non-shift worker 49 33 11 5 3 0 0 82 8 675
2019 Shift worker 62 21 12 5 0 0 0 83 5 25
2019 Non-shift worker 50 30 9 6 3 1 1 82 9 795

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 46 37 13 0 4 0 0 83 4 25
2024 Non-shift worker 38 39 14 6 3 0 0 77 9 800
2022 Shift worker 45 36 14 0 0 5 0 85 0 20
2022 Non-shift worker 43 36 12 6 3 0 0 79 8 650
2020 Shift worker 37 59 4 0 0 0 0 96 0 20
2020 Non-shift worker 38 42 11 6 3 0 0 80 8 685
2019 Shift worker 42 47 5 4 4 0 0 88 7 25
2019 Non-shift worker 44 38 10 5 2 0 0 82 8 795

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 17 20 5 0 0 0 75 5 25
2024 Non-shift worker 31 36 15 12 5 0 0 68 17 800
2022 Shift worker 65 16 10 4 0 5 0 85 5 20
2022 Non-shift worker 33 36 16 8 7 0 0 69 15 650
2020 Shift worker 62 25 0 0 14 0 0 86 14 20
2020 Non-shift worker 36 36 13 11 4 0 0 73 14 685
2019 Shift worker 49 20 12 7 7 5 0 73 15 25
2019 Non-shift worker 34 40 13 7 6 0 0 75 13 795

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 57 0 0 0 0 0 100 0 25
2024 Non-shift worker 37 46 8 6 3 0 0 83 9 800
2022 Shift worker 48 35 12 0 0 5 0 88 0 20
2022 Non-shift worker 41 40 9 7 3 0 0 81 10 650
2020 Shift worker 58 36 6 0 0 0 0 94 0 15
2020 Non-shift worker 38 43 10 7 2 0 0 81 9 685
2019 Shift worker 41 30 9 11 4 0 5 75 15 25
2019 Non-shift worker 39 42 10 8 2 0 0 81 9 795

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 30 7 3 0 0 0 90 3 25
2024 Non-shift worker 48 39 7 4 2 0 0 88 6 800
2022 Shift worker 64 25 0 6 0 5 0 94 6 20
2022 Non-shift worker 55 34 6 4 1 0 0 89 5 650
2020 Shift worker 55 45 0 0 0 0 0 100 0 20
2020 Non-shift worker 52 35 9 2 2 0 0 87 4 685
2019 Shift worker 66 23 7 3 0 0 0 89 3 25
2019 Non-shift worker 51 39 7 3 1 0 0 90 4 795

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 35 17 0 0 0 0 83 0 25
2024 Non-shift worker 34 36 15 9 6 0 0 70 15 795
2022 Shift worker 45 32 14 0 0 9 0 85 0 20
2022 Non-shift worker 37 37 13 7 6 0 0 74 13 645
2020 Shift worker 40 41 12 0 7 0 0 81 7 20
2020 Non-shift worker 38 36 12 9 5 0 0 73 14 685
2019 Shift worker 37 35 12 7 4 5 0 76 11 25
2019 Non-shift worker 39 37 12 8 5 0 0 76 12 795

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 20 14 0 0 0 0 86 0 25
2024 Non-shift worker 50 34 11 3 2 0 0 84 5 800
2022 Shift worker 53 33 9 0 0 5 0 90 0 20
2022 Non-shift worker 53 35 8 2 2 0 0 88 3 650
2020 Shift worker 61 39 0 0 0 0 0 100 0 20
2020 Non-shift worker 52 36 9 3 1 0 0 88 3 680
2019 Shift worker 48 37 15 0 0 0 0 85 0 25
2019 Non-shift worker 55 32 10 2 1 0 0 88 3 790

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 36 32 13 15 4 0 0 68 19 25
2024 Non-shift worker 29 41 13 11 5 0 1 70 16 800
2022 Shift worker 28 42 12 0 5 5 8 81 6 20
2022 Non-shift worker 32 38 15 8 6 1 1 70 15 650
2020 Shift worker 50 37 13 0 0 0 0 87 0 20
2020 Non-shift worker 33 38 15 9 4 0 0 72 13 685
2019 Shift worker 38 35 15 12 0 0 0 73 12 25
2019 Non-shift worker 37 37 12 9 5 0 0 74 14 795

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 49 10 8 0 0 0 82 8 25
2024 Non-shift worker 36 36 15 8 4 0 0 72 12 800
2022 Shift worker 41 27 14 5 0 5 8 78 6 20
2022 Non-shift worker 39 34 14 8 4 0 1 74 12 650
2020 Shift worker 44 38 12 0 0 0 5 87 0 20
2020 Non-shift worker 38 36 14 8 4 0 0 74 12 685
2019 Shift worker 38 34 12 5 7 5 0 75 13 25
2019 Non-shift worker 40 35 14 5 4 0 0 76 10 795

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 32 12 5 0 0 0 83 5 25
2024 Non-shift worker 33 40 16 7 3 0 0 74 10 800
2022 Shift worker 37 48 0 4 0 10 0 95 5 20
2022 Non-shift worker 37 37 12 9 4 1 0 74 13 650
2020 Shift worker 51 44 5 0 0 0 0 95 0 20
2020 Non-shift worker 32 44 13 8 2 0 0 76 10 680
2019 Shift worker 57 32 8 3 0 0 0 88 3 25
2019 Non-shift worker 36 42 11 8 1 0 1 79 10 790

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 34 8 0 0 0 0 92 0 25
2024 Non-shift worker 45 37 10 5 3 0 0 83 8 800
2022 Shift worker 56 26 9 4 0 5 0 86 4 20
2022 Non-shift worker 47 36 11 3 3 0 0 83 6 650
2020 Shift worker 50 46 4 0 0 0 0 96 0 20
2020 Non-shift worker 47 37 10 4 1 0 0 84 6 685
2019 Shift worker 32 53 12 0 4 0 0 85 4 25
2019 Non-shift worker 47 38 9 5 1 0 0 85 6 795

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 72 26 3 0 0 0 0 97 0 25
2024 Non-shift worker 48 31 9 5 4 0 2 81 10 800
2022 Shift worker 63 17 7 0 0 5 8 92 0 20
2022 Non-shift worker 47 28 13 6 5 1 2 76 11 650
2020 Shift worker 60 14 20 7 0 0 0 74 7 20
2020 Non-shift worker 45 31 13 5 4 0 1 77 10 685
2019 Shift worker 53 44 4 0 0 0 0 96 0 25
2019 Non-shift worker 49 30 11 5 3 0 1 81 8 790

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 21 45 13 9 9 3 25 24 25
2024 Non-shift worker 7 23 35 22 10 1 2 33 31 795
2022 Shift worker 5 8 26 25 20 11 5 53 16 20
2022 Non-shift worker 8 21 32 22 12 2 3 36 30 650
2020 Shift worker 7 12 13 48 11 4 5 65 21 20
2020 Non-shift worker 7 21 39 22 9 0 1 32 28 685
2019 Shift worker 7 25 19 24 22 4 0 48 33 25
2019 Non-shift worker 5 17 38 26 12 1 0 39 22 795

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 31 26 7 9 18 10 21 43 25
2024 Non-shift worker 10 19 31 21 12 2 5 35 32 795
2022 Shift worker 4 25 10 31 13 12 5 53 35 20
2022 Non-shift worker 11 20 31 17 14 2 4 34 33 650
2020 Shift worker 7 13 26 12 31 7 5 49 22 20
2020 Non-shift worker 11 19 33 23 10 2 2 34 32 680
2019 Shift worker 11 7 22 24 28 9 0 57 19 25
2019 Non-shift worker 10 18 32 20 14 3 3 36 30 795

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 6 33 21 24 9 7 53 7 25
2024 Non-shift worker 6 10 28 31 21 1 4 54 17 795
2022 Shift worker 4 0 20 35 35 5 0 74 4 20
2022 Non-shift worker 5 10 30 28 22 2 4 53 16 650
2020 Shift worker 7 13 20 22 29 4 5 56 22 15
2020 Non-shift worker 4 12 30 34 19 1 1 54 16 680
2019 Shift worker 0 8 21 32 39 0 0 71 8 25
2019 Non-shift worker 3 11 27 35 21 1 2 58 15 795

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 10 28 24 13 12 13 49 13 25
2024 Non-shift worker 16 21 23 18 18 1 4 37 38 800
2022 Shift worker 0 0 15 34 30 12 8 80 0 20
2022 Non-shift worker 21 21 22 14 16 2 4 32 45 650
2020 Shift worker 19 7 20 18 26 4 5 49 29 20
2020 Non-shift worker 21 26 23 16 13 1 1 29 48 685
2019 Shift worker 4 14 21 15 43 4 0 60 18 25
2019 Non-shift worker 11 17 29 22 18 1 2 42 29 795

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 5 19 7 26 23 12 7 61 30 25
2024 Non-shift worker 5 10 25 27 22 4 6 54 17 795
2022 Shift worker 4 11 20 26 8 30 0 50 22 20
2022 Non-shift worker 11 21 22 19 18 5 5 41 35 650
2020 Shift worker 0 11 26 28 26 4 5 60 12 20
2020 Non-shift worker 9 17 26 27 17 2 2 46 27 680
2019 Shift worker 0 7 35 21 20 17 0 49 8 25
2019 Non-shift worker 6 13 27 26 21 3 3 50 21 790

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 11 34 11 16 16 13 37 15 25
2024 Non-shift worker 9 16 34 21 15 2 3 38 27 795
2022 Shift worker 4 5 15 28 22 26 0 68 12 20
2022 Non-shift worker 11 18 31 19 14 4 4 36 31 650
2020 Shift worker 0 19 35 5 32 4 5 41 21 20
2020 Non-shift worker 10 18 35 22 12 3 1 35 29 680
2019 Shift worker 7 19 19 24 31 0 0 55 26 25
2019 Non-shift worker 10 19 34 20 14 2 2 36 29 795

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 11 4 43 21 8 6 7 34 17 25
2024 Non-shift worker 6 12 39 24 16 1 2 41 19 800
2022 Shift worker 5 24 13 23 24 10 0 52 33 20
2022 Non-shift worker 6 15 35 25 16 1 2 43 21 650
2020 Shift worker 0 13 35 23 24 0 5 49 14 15
2020 Non-shift worker 5 16 40 28 9 1 0 38 22 685
2019 Shift worker 3 11 31 39 15 0 0 55 14 25
2019 Non-shift worker 9 18 42 19 10 1 1 30 27 795
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 22 25 0 0 0 3 74 0 25
2024 Non-shift worker 26 29 17 8 4 10 7 66 14 800
2022 Shift worker 33 22 11 5 0 26 4 78 7 20
2022 Non-shift worker 30 27 17 6 5 9 7 68 12 650
2020 Shift worker 29 32 25 0 0 4 9 71 0 20
2020 Non-shift worker 27 34 18 8 3 6 4 68 12 685
2019 Shift worker 35 23 11 9 5 0 17 70 16 25
2019 Non-shift worker 30 32 14 7 5 8 5 70 13 795

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 65 22 10 0 0 0 3 90 0 25
2024 Non-shift worker 55 28 8 6 3 1 0 84 9 800
2022 Shift worker 69 26 0 0 0 5 0 100 0 20
2022 Non-shift worker 57 28 7 3 4 1 0 86 7 650
2020 Shift worker 48 45 0 7 0 0 0 93 7 20
2020 Non-shift worker 53 30 7 6 3 1 0 84 9 685
2019 Shift worker 53 31 8 4 4 0 0 85 7 25
2019 Non-shift worker 49 32 7 6 5 1 0 82 11 795

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 28 4 3 5 0 3 88 8 25
2024 Non-shift worker 58 31 4 4 1 0 0 90 6 800
2022 Shift worker 80 15 0 0 0 5 0 100 0 20
2022 Non-shift worker 63 26 4 5 3 0 0 89 7 650
2020 Shift worker 55 38 7 0 0 0 0 93 0 20
2020 Non-shift worker 58 30 6 4 2 0 0 89 5 680
2019 Shift worker 62 27 4 7 0 0 0 89 7 25
2019 Non-shift worker 53 34 7 5 2 0 0 87 7 790

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 30 18 0 0 0 3 82 0 25
2024 Non-shift worker 50 34 9 2 2 2 1 87 4 800
2022 Shift worker 41 40 0 0 0 10 8 100 0 20
2022 Non-shift worker 50 35 8 2 3 1 1 87 5 650
2020 Shift worker 45 41 14 0 0 0 0 86 0 20
2020 Non-shift worker 48 38 9 3 1 1 0 87 4 680
2019 Shift worker 45 40 8 7 0 0 0 85 7 25
2019 Non-shift worker 45 37 11 4 2 1 0 83 6 790

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 10 13 0 0 21 5 82 0 25
2024 Non-shift worker 37 31 10 5 3 8 6 79 10 800
2022 Shift worker 39 28 4 4 11 9 5 77 18 20
2022 Non-shift worker 43 29 11 3 3 6 4 80 7 650

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 14 9 0 0 21 5 88 0 25
2024 Non-shift worker 36 29 11 6 3 8 6 76 11 800
2022 Shift worker 45 26 4 4 11 5 5 78 17 20
2022 Non-shift worker 39 30 12 4 3 8 4 78 8 650
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My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 35 15 3 0 0 9 80 4 25
2024 Non-shift worker 45 28 12 5 2 2 6 80 7 795
2022 Shift worker 36 19 0 0 5 5 35 92 8 20
2022 Non-shift worker 48 28 11 4 2 1 7 82 6 650
2020 Shift worker 28 42 13 0 0 0 17 84 0 20
2020 Non-shift worker 51 25 12 5 2 1 4 80 7 685
2019 Shift worker 36 23 16 4 4 0 18 72 9 25
2019 Non-shift worker 49 26 12 3 4 2 5 81 7 790

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 23 3 3 5 0 0 89 8 25
2024 Non-shift worker 44 33 11 8 2 1 0 78 11 795
2022 Shift worker 45 31 11 5 0 5 4 83 5 20
2022 Non-shift worker 47 30 11 7 3 1 1 79 10 650
2020 Shift worker 38 41 16 0 0 0 5 83 0 20
2020 Non-shift worker 49 32 10 6 3 0 0 81 9 685
2019 Shift worker 36 30 20 8 0 0 5 70 9 25
2019 Non-shift worker 44 32 12 5 5 0 1 78 10 795

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 74 10 12 0 5 0 0 83 5 25
2024 Non-shift worker 53 23 13 4 3 3 2 80 7 800
2022 Shift worker 51 26 9 0 0 10 4 89 0 20
2022 Non-shift worker 53 26 9 5 3 3 2 82 8 650
2020 Shift worker 55 41 4 0 0 0 0 96 0 20
2020 Non-shift worker 54 26 10 4 4 2 1 82 8 685

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 67 27 6 0 0 0 0 94 0 25
2024 Non-shift worker 51 32 8 5 3 1 0 85 8 795
2022 Shift worker 57 38 0 0 0 5 0 100 0 20
2022 Non-shift worker 55 29 8 4 3 1 1 85 7 650
2020 Shift worker 52 48 0 0 0 0 0 100 0 20
2020 Non-shift worker 53 31 8 4 3 1 1 85 7 685
2019 Shift worker 57 19 12 12 0 0 0 76 12 25
2019 Non-shift worker 51 29 9 6 4 0 1 80 10 795

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 35 3 0 4 0 4 93 4 25
2024 Non-shift worker 66 20 5 2 2 3 2 91 4 795
2022 Shift worker 68 5 12 0 5 10 0 81 6 20
2022 Non-shift worker 66 22 4 2 3 1 2 91 5 650

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 68 24 3 5 0 0 0 92 5 25
2024 Non-shift worker 54 28 9 5 3 1 0 83 8 795
2022 Shift worker 40 46 5 5 0 5 0 90 5 20
2022 Non-shift worker 59 25 7 5 3 0 1 84 8 650
2020 Shift worker 49 38 7 0 7 0 0 87 7 20
2020 Non-shift worker 59 25 9 4 2 0 0 85 7 685
2019 Shift worker 52 33 7 8 0 0 0 85 8 25
2019 Non-shift worker 55 28 8 5 4 0 0 83 9 790

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 86 6 3 5 0 0 0 92 5 25
2024 Non-shift worker 87 10 1 1 0 0 0 98 1 800
2022 Shift worker 63 16 0 4 12 5 0 83 17 20
2022 Non-shift worker 87 11 2 0 0 0 1 98 0 650
2019 Shift worker 83 12 0 5 0 0 0 95 5 25
2019 Non-shift worker 82 13 2 1 1 0 0 96 2 790
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 70 17 5 4 0 3 0 90 4 25
2024 Non-shift worker 30 34 15 7 4 10 0 71 12 800
2022 Shift worker 59 28 0 0 0 14 0 100 0 20
2022 Non-shift worker 32 31 16 6 6 10 0 70 13 650
2020 Shift worker 33 37 12 0 7 11 0 78 8 20
2020 Non-shift worker 28 36 15 6 4 9 0 71 12 685
2019 Shift worker 37 36 4 3 0 20 0 91 4 25
2019 Non-shift worker 31 34 16 7 3 9 0 71 11 790

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 58 17 21 4 0 0 0 76 4 25
2024 Non-shift worker 24 30 20 13 9 3 0 56 23 800
2022 Shift worker 37 39 9 5 0 10 0 84 6 20
2022 Non-shift worker 26 29 19 13 10 3 1 56 24 650
2020 Shift worker 32 37 18 0 7 7 0 73 8 20
2020 Non-shift worker 21 37 19 14 7 2 0 59 21 685
2019 Shift worker 38 34 14 7 0 7 0 77 7 25
2019 Non-shift worker 28 37 18 8 5 4 0 68 14 790

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 25 15 0 4 16 0 77 5 25
2024 Non-shift worker 16 27 21 17 11 7 0 46 30 800
2022 Shift worker 34 24 13 5 0 24 0 77 6 20
2022 Non-shift worker 19 25 21 16 12 6 1 47 30 650
2020 Shift worker 32 31 11 7 7 12 0 72 16 20
2020 Non-shift worker 16 30 23 19 7 4 0 48 28 680
2019 Shift worker 29 34 22 3 0 12 0 72 4 25
2019 Non-shift worker 20 34 23 10 5 9 0 59 16 790

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 51 18 24 3 4 0 0 69 7 25
2024 Non-shift worker 19 32 19 16 11 3 0 52 28 800
2022 Shift worker 44 27 13 0 0 16 0 84 0 20
2022 Non-shift worker 21 31 17 15 12 3 0 54 28 650
2020 Shift worker 38 33 9 0 14 7 0 76 15 20
2020 Non-shift worker 20 40 16 14 8 2 0 61 23 685
2019 Shift worker 25 48 12 3 0 12 0 82 4 25
2019 Non-shift worker 20 37 19 13 7 4 0 60 21 790

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 81 4 0 3 0 13 0 97 3 25
2024 Non-shift worker 64 24 7 2 0 3 1 91 2 800
2022 Shift worker 62 14 6 7 0 10 0 85 8 20
2022 Non-shift worker 62 24 9 2 1 3 0 89 3 650
2020 Shift worker 91 9 0 0 0 0 0 100 0 20
2020 Non-shift worker 65 26 6 1 1 1 0 92 2 685
2019 Shift worker 55 28 4 0 0 9 5 96 0 25
2019 Non-shift worker 63 25 7 2 1 2 0 90 3 795
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 44 40 15 0 0 0 0 85 0 25
2024 Non-shift worker 30 48 12 6 2 1 0 79 9 800
2022 Shift worker 48 33 9 0 0 10 0 90 0 20
2022 Non-shift worker 31 42 11 10 5 1 0 74 14 650
2020 Shift worker 38 42 13 7 0 0 0 81 7 20
2020 Non-shift worker 29 45 15 9 2 0 0 74 10 685
2019 Shift worker 33 63 0 4 0 0 0 96 4 25
2019 Non-shift worker 36 46 11 4 2 1 0 83 6 795

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 39 14 7 0 12 0 76 8 25
2024 Non-shift worker 13 34 22 17 10 3 0 49 28 800
2022 Shift worker 34 44 5 9 0 9 0 85 10 20
2022 Non-shift worker 16 29 21 19 14 2 0 46 33 650
2020 Shift worker 28 36 32 0 0 4 0 67 0 20
2020 Non-shift worker 14 33 23 21 6 3 0 49 28 680
2019 Shift worker 18 34 28 3 4 13 0 59 8 25
2019 Non-shift worker 18 39 21 12 6 4 0 59 18 790

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 39 18 15 3 0 0 63 19 25
2024 Non-shift worker 24 40 15 11 5 5 1 68 17 800
2022 Shift worker 44 30 4 6 5 11 0 83 13 20
2022 Non-shift worker 26 39 15 9 6 3 1 68 16 650
2020 Shift worker 24 41 23 7 0 0 5 68 7 20
2020 Non-shift worker 27 38 15 12 3 4 1 68 16 685
2019 Shift worker 23 36 15 20 0 0 5 63 21 25
2019 Non-shift worker 27 37 15 10 5 6 1 69 15 795

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 35 44 14 7 0 0 0 79 7 25
2024 Non-shift worker 24 44 19 8 3 2 0 69 11 795
2022 Shift worker 51 25 10 0 0 14 0 88 0 20
2022 Non-shift worker 30 38 20 7 3 2 0 69 10 650
2020 Shift worker 33 36 23 7 0 0 0 70 7 15
2020 Non-shift worker 24 44 22 5 2 3 0 70 7 685
2019 Shift worker 31 42 16 4 0 8 0 79 4 25
2019 Non-shift worker 28 38 23 6 2 3 0 68 8 795

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 28 32 10 10 0 20 0 75 12 25
2024 Non-shift worker 19 26 18 10 10 16 2 54 24 800
2022 Shift worker 34 38 0 5 0 24 0 93 7 20
2022 Non-shift worker 19 26 20 11 10 12 2 53 24 650
2020 Shift worker 33 27 14 7 0 11 9 75 8 20
2020 Non-shift worker 19 25 19 14 10 12 2 51 27 685
2019 Shift worker 27 11 15 4 0 40 4 67 6 25
2019 Non-shift worker 19 27 21 10 10 12 3 53 23 795

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 39 14 3 0 4 0 82 3 25
2024 Non-shift worker 21 36 16 15 8 4 0 58 25 800
2022 Shift worker 55 22 9 0 0 15 0 90 0 20
2022 Non-shift worker 23 36 15 14 10 2 0 60 25 650
2020 Shift worker 32 29 25 15 0 0 0 60 15 15
2020 Non-shift worker 18 35 20 16 9 2 0 54 25 685
2019 Shift worker 21 51 11 4 0 13 0 83 4 25
2019 Non-shift worker 27 36 16 11 7 4 0 65 18 795

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 16 9 0 4 0 10 68 32 25
2024 Non-shift worker 48 22 12 4 6 2 6 52 48 800
2022 Shift worker 46 18 18 0 5 5 8 20
2022 Non-shift worker 51 22 10 4 4 2 7 650
2020 Shift worker 50 11 7 7 4 0 21 20
2020 Non-shift worker 54 22 10 6 3 1 5 685
2019 Shift worker 68 13 10 0 0 0 8 25
2019 Non-shift worker 59 20 8 5 3 1 5 795

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 81 6 5 0 3 0 4 84 16 25
2024 Non-shift worker 60 9 6 4 4 2 15 72 28 800

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 77 4 5 0 0 10 4 89 11 25
2024 Non-shift worker 72 7 4 1 2 5 9 83 17 795
2022 Shift worker 75 16 0 0 0 5 5 20
2022 Non-shift worker 75 8 4 1 2 4 7 650
2020 Shift worker 67 11 0 0 0 4 17 20
2020 Non-shift worker 79 7 3 2 1 3 5 685
2019 Shift worker 91 5 0 0 4 0 0 25
2019 Non-shift worker 79 6 3 1 2 3 5 790

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 76 6 5 0 0 0 12 86 14 25
2024 Non-shift worker 73 5 3 1 1 2 14 87 13 800

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 4 6 3 0 0 12 86 14 25
2024 Non-shift worker 64 10 6 2 3 2 12 75 25 795

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 15 38 19 7 3 12 6 65 12 25
2024 Non-shift worker 15 32 15 15 16 5 3 51 34 800
2022 Shift worker 36 26 0 13 4 16 4 78 22 20
2022 Non-shift worker 21 34 13 15 13 2 2 57 30 650
2020 Shift worker 5 22 32 13 14 8 5 32 31 20
2020 Non-shift worker 10 29 19 21 18 2 2 41 40 685
2019 Shift worker 17 22 13 21 7 9 11 49 35 25
2019 Non-shift worker 21 28 16 15 14 3 3 52 30 795

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 18 49 19 0 0 14 0 78 0 25
2024 Non-shift worker 21 39 19 11 4 5 1 64 16 800
2022 Shift worker 35 31 5 9 0 16 4 83 11 20
2022 Non-shift worker 24 41 19 8 5 3 0 66 14 650
2020 Shift worker 32 48 12 0 0 4 5 87 0 20
2020 Non-shift worker 19 45 19 9 3 5 0 67 13 685
2019 Shift worker 28 46 13 4 4 5 0 78 8 25
2019 Non-shift worker 24 41 19 7 3 5 0 69 11 795

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 40 26 16 4 0 14 0 77 5 25
2024 Non-shift worker 32 42 14 5 4 3 1 77 9 800
2022 Shift worker 47 31 9 0 0 14 0 90 0 20
2022 Non-shift worker 35 39 13 7 3 3 0 76 11 650
2020 Shift worker 38 40 18 0 0 0 5 81 0 20
2020 Non-shift worker 31 47 12 4 2 2 0 80 7 680
2019 Shift worker 34 58 4 4 0 0 0 93 4 25
2019 Non-shift worker 37 42 11 5 2 3 0 81 7 795

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 55 14 0 0 0 0 86 0 25
2024 Non-shift worker 28 41 14 6 2 8 1 75 9 795
2022 Shift worker 38 37 4 5 0 16 0 89 6 20
2022 Non-shift worker 28 36 19 5 3 8 0 70 9 650
2020 Shift worker 57 11 23 0 0 4 5 74 0 20
2020 Non-shift worker 31 43 14 4 2 5 0 79 6 685
2019 Shift worker 49 32 3 7 4 5 0 85 11 25
2019 Non-shift worker 39 36 14 3 1 6 1 80 5 795

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 13 16 0 4 30 0 73 5 25
2024 Non-shift worker 22 22 22 7 3 23 1 58 13 795
2022 Shift worker 40 27 4 0 0 29 0 94 0 20
2022 Non-shift worker 24 21 25 8 2 18 2 57 12 650
2020 Shift worker 39 10 34 0 0 12 5 59 0 20
2020 Non-shift worker 25 36 21 6 2 9 0 67 9 685

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 50 33 9 0 0 9 0 90 0 25
2024 Non-shift worker 37 34 9 6 3 7 4 80 10 795
2022 Shift worker 60 31 4 0 0 5 0 96 0 20
2022 Non-shift worker 39 35 11 5 3 5 3 80 8 650
2020 Shift worker 52 21 12 10 0 0 5 77 10 20
2020 Non-shift worker 39 37 13 5 2 3 1 80 7 685

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 0 0 8 9 37 10 36 85 0 25
2024 Non-shift worker 3 3 10 7 40 5 32 74 9 800
2022 Shift worker 14 14 4 5 35 5 22 55 39 20
2022 Non-shift worker 2 4 10 8 41 6 29 76 9 650

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 29 13 0 0 37 13 74 0 25
2024 Non-shift worker 6 15 19 4 3 47 7 44 15 800
2022 Shift worker 21 26 4 0 0 49 0 92 0 20
2022 Non-shift worker 9 13 23 2 3 47 3 44 11 650

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 30 4 0 0 0 0 96 0 25
2024 Non-shift worker 48 37 7 5 2 0 0 86 7 800
2022 Shift worker 71 24 0 0 0 5 0 100 0 20
2022 Non-shift worker 49 35 6 6 4 0 0 84 10 650
2020 Shift worker 66 28 7 0 0 0 0 93 0 20
2020 Non-shift worker 50 38 6 3 2 1 0 88 5 685
2019 Shift worker 66 31 4 0 0 0 0 96 0 25
2019 Non-shift worker 54 32 7 3 2 1 0 87 6 795

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 62 32 6 0 0 0 0 94 0 25
2024 Non-shift worker 42 33 14 7 3 0 0 75 11 800
2022 Shift worker 62 19 13 0 0 5 0 86 0 20
2022 Non-shift worker 41 29 15 9 6 0 0 70 15 650
2020 Shift worker 39 47 14 0 0 0 0 86 0 20
2020 Non-shift worker 36 33 16 9 4 0 0 70 14 685
2019 Shift worker 55 30 12 0 4 0 0 85 4 25
2019 Non-shift worker 45 34 12 5 4 0 0 79 9 795

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 33 3 0 0 5 0 97 0 25
2024 Non-shift worker 38 36 13 9 3 0 0 75 12 800
2022 Shift worker 62 19 13 0 0 5 0 86 0 20
2022 Non-shift worker 38 34 12 10 5 0 0 72 15 650
2020 Shift worker 41 52 7 0 0 0 0 93 0 15
2020 Non-shift worker 35 38 13 10 4 0 0 73 14 685
2019 Shift worker 51 34 8 4 4 0 0 85 7 25
2019 Non-shift worker 43 36 11 5 4 1 0 80 9 790
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 16 14 12 3 0 0 70 15 25
2024 Non-shift worker 46 26 13 7 3 3 1 75 11 800
2022 Shift worker 57 16 4 9 0 13 0 84 11 20
2022 Non-shift worker 38 28 16 9 5 4 1 69 15 650
2020 Shift worker 33 42 11 7 7 0 0 75 14 20
2020 Non-shift worker 43 27 14 8 5 2 1 72 13 685
2019 Shift worker 55 15 8 4 4 9 5 82 8 25
2019 Non-shift worker 43 26 14 6 6 3 1 73 13 795

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 Shift worker 32 37 32 25
2024 Non-shift worker 27 45 29 800
2022 Shift worker 44 43 13 20
2022 Non-shift worker 30 42 28 650
2020 Shift worker 20 22 58 20
2020 Non-shift worker 20 45 35 685
2019 Shift worker 33 45 22 25
2019 Non-shift worker 22 43 35 795

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 Non-shift worker 15 27 20 2 29 6 200
2022 Non-shift worker 21 33 27 3 8 8 195
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 800
2022 Shift worker 0 100 20
2022 Non-shift worker 11 89 650
2020 Shift worker 0 100 20
2020 Non-shift worker 5 95 685

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 61 39 60
2022 Non-shift worker 53 47 70
2020 Non-shift worker 58 42 40

Question 59b. From whom did you experience harassment on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 54 46 60
2022 Non-shift worker 54 46 70
2020 Non-shift worker 53 47 40

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 60
2022 Non-shift worker 10 90 70

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 60
2022 Non-shift worker 0 100 70
2020 Non-shift worker 0 100 40

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 70
2020 Non-shift worker 0 100 40

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 4 96 70

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 70

Question 60a. Please indicate the nature of the harassment you experienced. ...Aggressive behaviour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 60
2022 Non-shift worker 30 70 70
2020 Non-shift worker 45 55 40

Question 60b. Please indicate the nature of the harassment you experienced. ...Excessive control

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 36 64 60
2022 Non-shift worker 33 67 70
2020 Non-shift worker 54 46 40

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 60
2022 Non-shift worker 34 66 70
2020 Non-shift worker 57 43 40

Question 60d. Please indicate the nature of the harassment you experienced. ...Humiliation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 60
2022 Non-shift worker 34 66 70
2020 Non-shift worker 37 63 40

Question 60e. Please indicate the nature of the harassment you experienced. ...Interference with work or withholding resources

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 28 72 60
2022 Non-shift worker 23 77 70
2020 Non-shift worker 23 77 40

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 57 43 60
2022 Non-shift worker 55 45 70
2020 Non-shift worker 59 41 40

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 60
2022 Non-shift worker 21 79 70
2020 Non-shift worker 41 59 40

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 60
2022 Non-shift worker 0 100 70
2020 Non-shift worker 0 100 40

Question 60i. Please indicate the nature of the harassment you experienced. ...Sexual comment or gesture

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 60
2022 Non-shift worker 10 90 70

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 70
2020 Non-shift worker 13 87 40

Question 60k. Please indicate the nature of the harassment you experienced. ...Unfair treatment

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 39 61 60
2022 Non-shift worker 36 64 70
2020 Non-shift worker 52 48 40

Question 60l. Please indicate the nature of the harassment you experienced. ...Yelling or shouting

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 60
2022 Non-shift worker 8 92 70
2020 Non-shift worker 14 86 40

Question 60m. Please indicate the nature of the harassment you experienced. ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 60
2022 Non-shift worker 22 78 70
2020 Non-shift worker 20 80 40

Question 61a. What action(s) did you take to address the harassment you experienced? …I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 60
2022 Non-shift worker 50 50 70
2020 Non-shift worker 49 51 40

Question 61b. What action(s) did you take to address the harassment you experienced? …I discussed the matter with the person(s) from whom I experienced the harassment.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 25 75 60
2022 Non-shift worker 11 89 70
2020 Non-shift worker 29 71 40

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 60
2022 Non-shift worker 14 86 70
2020 Non-shift worker 18 82 40

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 60
2022 Non-shift worker 20 80 70
2020 Non-shift worker 21 79 40

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 70

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 70

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 8 92 60
2022 Non-shift worker 5 95 70

Question 61h. What action(s) did you take to address the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 1 99 70

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 35 65 60
2022 Non-shift worker 34 66 70
2020 Non-shift worker 24 76 40

Question 62a. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 60
2022 Non-shift worker 13 87 65

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 21 79 60
2022 Non-shift worker 26 74 65

Question 62c. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 60
2022 Non-shift worker 10 90 65

Question 62d. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 60
2022 Non-shift worker 5 95 65

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 60
2022 Non-shift worker 13 87 65

Question 62f. Why did you not file a grievance or formal complaint about the harassment you experienced? ...The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 60
2022 Non-shift worker 6 94 65

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 65

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 60
2022 Non-shift worker 11 89 65

Question 62i. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 60
2022 Non-shift worker 10 90 65

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 60
2022 Non-shift worker 27 73 65

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 60
2022 Non-shift worker 8 92 65

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 48 52 60
2022 Non-shift worker 35 65 65

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 60
2022 Non-shift worker 1 99 65

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 45 55 60
2022 Non-shift worker 52 48 65

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 9 91 60
2022 Non-shift worker 16 84 65

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 27 20 9 0 0 33 11 84 0 25
2024 Non-shift worker 10 12 12 4 3 46 12 54 18 800
2022 Non-shift worker 13 13 15 6 5 39 10 50 21 650
2020 Shift worker 18 17 22 0 0 20 23 61 0 20
2020 Non-shift worker 15 16 18 4 4 35 7 54 14 685
2019 Shift worker 24 8 17 5 0 28 19 60 9 25
2019 Non-shift worker 14 17 17 6 4 32 10 53 18 795

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 55 17 15 0 0 13 0 82 0 25
2024 Non-shift worker 27 31 15 4 3 18 2 72 9 800
2022 Shift worker 43 26 9 0 0 22 0 89 0 20
2022 Non-shift worker 25 35 14 6 3 16 1 72 11 650
2020 Shift worker 29 22 17 0 0 22 11 76 0 20
2020 Non-shift worker 27 35 18 5 3 10 1 70 9 685
2019 Shift worker 38 31 4 0 0 27 0 94 0 25
2019 Non-shift worker 27 36 16 4 4 12 1 73 9 795
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 5 95 800
2022 Shift worker 0 100 20
2022 Non-shift worker 5 95 650

Question 66a. From whom did you experience discrimination on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 29 71 45
2022 Non-shift worker 33 67 35

Question 66b. From whom did you experience discrimination on the job? …Individuals with authority over me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 69 31 45
2022 Non-shift worker 78 22 35

Question 66c. From whom did you experience discrimination on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 35

Question 66d. From whom did you experience discrimination on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 45
2022 Non-shift worker 0 100 35

Question 66e. From whom did you experience discrimination on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 66f. From whom did you experience discrimination on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 6 94 35

Question 66g. From whom did you experience discrimination on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 11 89 45
2022 Non-shift worker 6 94 35

Question 67a. Please indicate the type of discrimination you experienced. …Race

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 22 78 45
2022 Non-shift worker 9 91 35

Question 67b. Please indicate the type of discrimination you experienced. …National or ethnic origin

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 31 69 45
2022 Non-shift worker 9 91 35

Question 67c. Please indicate the type of discrimination you experienced. …Colour

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 15 85 45
2022 Non-shift worker 0 100 35

Question 67d. Please indicate the type of discrimination you experienced. …Religion

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 67e. Please indicate the type of discrimination you experienced. …Age

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 23 77 45
2022 Non-shift worker 26 74 35

Question 67f. Please indicate the type of discrimination you experienced. …Sex

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 14 86 45
2022 Non-shift worker 27 73 35

Question 67g. Please indicate the type of discrimination you experienced. …Sexual orientation

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 45
2022 Non-shift worker 3 97 35

Question 67h. Please indicate the type of discrimination you experienced. …Gender identity or expression (including gender diverse identities or expressions such as transgender, two-spirit or non-binary)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 67i. Please indicate the type of discrimination you experienced. …Marital status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 11 89 35

Question 67j. Please indicate the type of discrimination you experienced. …Family status

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 19 81 45
2022 Non-shift worker 20 80 35

Question 67k. Please indicate the type of discrimination you experienced. …Genetic characteristics (including a requirement to undergo a genetic test or disclose the results of a genetic test)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 45
2022 Non-shift worker 3 97 35

Question 67l. Please indicate the type of discrimination you experienced. …Disability

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 23 77 45
2022 Non-shift worker 19 81 35

Question 67m. Please indicate the type of discrimination you experienced. …Pardoned conviction or suspended record

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 45
2022 Non-shift worker 0 100 35

Question 68a. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with my supervisor or a senior manager.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 30 70 45
2022 Non-shift worker 31 69 35

Question 68b. What action(s) did you take to address the discrimination you experienced? ...I discussed the matter with the person(s) from whom I experienced the discrimination.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 8 92 35

Question 68c. What action(s) did you take to address the discrimination you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 68d. What action(s) did you take to address the discrimination you experienced? … I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 16 84 45
2022 Non-shift worker 20 80 35

Question 68e. What action(s) did you take to address the discrimination you experienced? …I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 68f. What action(s) did you take to address the discrimination you experienced? …I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 68g. What action(s) did you take to address the discrimination you experienced? …I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 68h. What action(s) did you take to address the discrimination you experienced? … Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 68i. What action(s) did you take to address the discrimination you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 56 44 45
2022 Non-shift worker 55 45 35

Question 69a. Why did you not file a grievance or formal complaint about the discrimination you experienced? … The issue was resolved.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 5 95 35

Question 69b. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 40
2022 Non-shift worker 6 94 35

Question 69c. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...The behaviour stopped.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 35

Question 69d. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual apologized.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 0 100 35

Question 69e. Why did you not file a grievance or formal complaint about the discrimination you experienced? … Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 69f. Why did you not file a grievance or formal complaint about the discrimination you experienced? …The individual left or changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 3 97 35

Question 69g. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 9 91 35

Question 69h. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 13 87 40
2022 Non-shift worker 21 79 35

Question 69i. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was too distraught.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2022 Non-shift worker 16 84 35

Question 69j. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 29 71 40
2022 Non-shift worker 33 67 35

Question 69k. Why did you not file a grievance or formal complaint about the discrimination you experienced? …I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 12 88 40
2022 Non-shift worker 10 90 35

Question 69l. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 45 55 40
2022 Non-shift worker 56 44 35

Question 69m. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 0 100 40
2022 Non-shift worker 11 89 35

Question 69n. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 63 37 40
2022 Non-shift worker 72 28 35

Question 69p. Why did you not file a grievance or formal complaint about the discrimination you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 10 90 40
2022 Non-shift worker 16 84 35

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 31 17 9 0 0 40 3 84 0 25
2024 Non-shift worker 12 12 16 3 2 45 10 54 12 800
2022 Shift worker 34 33 0 0 0 25 8 100 0 20
2022 Non-shift worker 14 13 14 3 2 46 7 59 11 650
2020 Shift worker 18 21 18 0 0 38 5 68 0 20
2020 Non-shift worker 16 17 19 3 2 36 7 57 10 680
2019 Shift worker 33 7 5 0 4 36 15 83 7 25
2019 Non-shift worker 15 15 18 2 2 38 10 58 8 795

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 43 21 12 0 0 24 0 84 0 25
2024 Non-shift worker 25 33 17 5 2 17 2 71 8 800
2022 Shift worker 45 27 4 0 0 20 4 94 0 20
2022 Non-shift worker 28 31 15 5 2 18 1 73 8 650
2020 Shift worker 25 32 7 0 0 31 5 89 0 15
2020 Non-shift worker 28 34 19 5 2 12 1 71 8 685
2019 Shift worker 38 35 0 0 4 23 0 95 5 25
2019 Non-shift worker 29 36 15 4 1 13 2 77 6 795
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 41 31 24 4 0 0 0 41 59 25
2024 Non-shift worker 48 27 11 5 6 0 3 49 51 795
2022 Shift worker 45 15 18 9 4 5 5 20
2022 Non-shift worker 46 27 14 5 7 1 2 650
2020 Shift worker 28 14 24 17 12 0 5 20
2020 Non-shift worker 39 30 17 7 6 0 0 685
2019 Shift worker 70 14 7 9 0 0 0 25
2019 Non-shift worker 36 29 17 10 7 0 1 795

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 48 18 7 3 0 0 24 76 25
2024 Non-shift worker 25 27 24 12 11 0 1 25 75 795
2022 Shift worker 44 31 11 4 0 5 5 20
2022 Non-shift worker 23 25 25 13 14 0 0 650
2020 Shift worker 29 28 14 18 7 0 5 20
2020 Non-shift worker 24 23 27 16 10 0 0 685
2019 Shift worker 45 24 28 3 0 0 0 25
2019 Non-shift worker 25 29 24 12 8 0 1 795

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 38 41 15 3 3 0 0 38 62 25
2024 Non-shift worker 35 29 21 7 6 0 2 36 64 795
2022 Shift worker 70 16 4 0 0 5 5 20
2022 Non-shift worker 35 27 21 9 5 0 2 645
2020 Shift worker 38 21 7 22 7 0 5 20
2020 Non-shift worker 34 30 20 10 5 0 1 680
2019 Shift worker 61 22 17 0 0 0 0 25
2019 Non-shift worker 37 29 21 8 4 0 1 790

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 24 30 25 15 0 0 6 26 74 25
2024 Non-shift worker 25 22 20 15 16 1 2 26 74 795
2022 Shift worker 39 26 15 6 9 5 0 20
2022 Non-shift worker 17 20 21 17 25 0 1 650
2020 Shift worker 26 29 16 11 14 0 5 20
2020 Non-shift worker 19 21 20 19 20 0 1 680
2019 Shift worker 45 25 8 19 4 0 0 25
2019 Non-shift worker 25 25 22 13 13 1 1 795

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 76 17 4 0 0 0 3 78 22 25
2024 Non-shift worker 60 15 6 3 3 1 13 69 31 795
2022 Shift worker 69 16 5 0 0 5 5 20
2022 Non-shift worker 55 17 8 4 3 1 12 650
2020 Shift worker 66 15 7 0 7 0 5 20
2020 Non-shift worker 54 20 12 4 3 0 7 685
2019 Shift worker 79 14 3 0 0 0 4 25
2019 Non-shift worker 62 19 7 3 2 0 7 790

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 21 22 4 0 0 0 54 46 25
2024 Non-shift worker 35 24 18 9 11 1 1 36 64 795
2022 Shift worker 46 29 15 0 5 5 0 20
2022 Non-shift worker 38 28 17 8 7 0 1 650
2020 Shift worker 45 25 18 0 7 0 5 20
2020 Non-shift worker 31 27 21 11 10 0 1 685
2019 Shift worker 71 15 13 0 0 0 0 25
2019 Non-shift worker 39 31 16 6 6 0 1 795

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 47 31 11 3 7 0 0 47 53 25
2024 Non-shift worker 32 31 19 8 6 1 2 34 66 795
2022 Shift worker 55 16 10 9 0 10 0 20
2022 Non-shift worker 36 27 19 7 8 1 2 650
2020 Shift worker 48 22 4 21 0 0 5 20
2020 Non-shift worker 29 34 21 9 5 0 1 685
2019 Shift worker 57 17 15 7 0 0 4 25
2019 Non-shift worker 35 32 19 8 4 1 1 790

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 33 31 27 3 3 0 4 34 66 25
2024 Non-shift worker 29 31 19 10 8 1 1 30 70 800
2022 Shift worker 43 38 4 4 0 5 6 20
2022 Non-shift worker 28 31 19 12 9 0 2 650
2020 Shift worker 43 22 13 7 7 0 9 20
2020 Non-shift worker 26 33 23 12 5 0 1 685
2019 Shift worker 57 21 4 15 4 0 0 25
2019 Non-shift worker 31 36 20 9 4 0 1 795

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 49 32 19 0 0 0 0 49 51 25
2024 Non-shift worker 33 33 18 8 6 1 1 34 66 795
2022 Shift worker 45 31 10 5 0 10 0 20
2022 Non-shift worker 37 27 18 8 8 0 2 650
2020 Shift worker 39 44 5 0 7 0 5 20
2020 Non-shift worker 35 30 21 10 3 1 1 685
2019 Shift worker 50 20 13 7 7 0 4 25
2019 Non-shift worker 38 32 16 9 4 0 1 795

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 15 6 3 0 0 0 75 25 25
2024 Non-shift worker 45 28 13 6 5 1 2 46 54 800
2022 Shift worker 72 14 5 0 0 10 0 20
2022 Non-shift worker 48 24 13 7 7 0 1 650
2020 Shift worker 48 11 18 0 7 0 16 20
2020 Non-shift worker 45 26 14 7 5 0 1 680
2019 Shift worker 62 17 3 7 7 0 4 25
2019 Non-shift worker 50 27 10 7 5 1 1 790

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 31 9 0 0 0 0 60 40 25
2024 Non-shift worker 52 28 11 4 4 1 2 53 47 795
2022 Shift worker 54 16 7 13 0 5 5 20
2022 Non-shift worker 46 25 15 6 7 0 1 650
2020 Shift worker 35 29 8 17 7 0 5 20
2020 Non-shift worker 28 27 23 13 8 0 0 685

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 52 25 10 13 0 0 0 52 48 25
2024 Non-shift worker 41 30 16 5 5 1 2 42 58 795
2022 Shift worker 60 20 11 0 0 10 0 20
2022 Non-shift worker 38 32 17 7 4 0 1 645
2020 Shift worker 38 37 20 0 0 0 5 20
2020 Non-shift worker 31 32 22 10 4 0 1 680
2019 Shift worker 49 37 11 3 0 0 0 25
2019 Non-shift worker 38 33 18 7 3 0 1 790

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 60 11 13 12 4 0 0 60 40 25
2024 Non-shift worker 42 20 17 8 10 0 3 43 57 795
2022 Shift worker 64 21 6 4 0 5 0 20
2022 Non-shift worker 59 19 9 5 4 1 3 650
2020 Shift worker 50 15 19 4 7 0 5 15
2020 Non-shift worker 45 27 16 8 3 0 1 680
2019 Shift worker 80 16 3 0 0 0 0 25
2019 Non-shift worker 59 25 10 3 2 0 1 790

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 48 27 18 3 4 0 0 48 52 25
2024 Non-shift worker 46 31 13 6 2 1 1 47 53 795
2022 Shift worker 32 37 22 4 0 5 0 20
2022 Non-shift worker 47 33 12 4 4 0 1 650
2020 Shift worker 46 30 12 0 7 0 5 15
2020 Non-shift worker 29 37 20 9 4 0 0 680

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 78 6 0 3 0 0 13 90 10 25
2024 Non-shift worker 70 11 4 1 1 1 11 80 20 795

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 75 7 3 3 0 0 13 86 14 25
2024 Non-shift worker 64 12 6 3 4 1 10 71 29 795

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 82 10 3 5 0 0 0 82 18 25
2024 Non-shift worker 77 10 4 1 2 1 6 82 18 795
2022 Shift worker 85 5 0 0 0 10 0 20
2022 Non-shift worker 76 9 4 2 2 2 5 650
2020 Shift worker 81 6 4 0 0 0 9 20
2020 Non-shift worker 80 9 3 2 2 0 4 680
2019 Shift worker 81 12 0 0 4 0 4 25
2019 Non-shift worker 79 9 5 2 3 1 2 790

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 66 21 7 0 3 3 0 68 32 25
2024 Non-shift worker 65 21 7 3 2 1 2 67 33 795
2022 Shift worker 72 19 0 0 0 5 5 20
2022 Non-shift worker 66 18 7 2 3 0 3 645
2020 Shift worker 39 34 0 11 0 0 16 20
2020 Non-shift worker 65 22 6 3 2 0 2 680
2019 Shift worker 57 23 8 5 4 0 4 25
2019 Non-shift worker 54 27 12 4 2 0 1 790

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 88 3 4 0 3 3 0 91 9 25
2024 Non-shift worker 66 17 7 3 3 1 2 69 31 795
2022 Shift worker 64 27 0 0 0 5 5 20
2022 Non-shift worker 67 15 8 4 4 1 3 650
2020 Shift worker 65 6 7 0 7 0 16 20
2020 Non-shift worker 69 16 7 4 2 0 2 680
2019 Shift worker 70 23 3 0 0 0 4 25
2019 Non-shift worker 67 17 8 4 3 0 1 790

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 71 6 4 0 0 0 19 89 11 25
2024 Non-shift worker 59 10 4 2 1 0 24 78 22 790
2022 Shift worker 74 10 0 0 0 5 11 20
2022 Non-shift worker 61 9 3 1 1 0 24 650
2020 Shift worker 78 0 0 0 0 0 22 20
2020 Non-shift worker 61 10 3 2 1 0 23 680
2019 Shift worker 78 3 0 0 0 0 19 25
2019 Non-shift worker 59 10 3 1 1 0 25 785

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 85 6 5 0 0 3 0 88 12 25
2024 Non-shift worker 70 17 5 1 1 1 6 74 26 790
2022 Shift worker 77 14 0 0 0 5 5 20
2022 Non-shift worker 70 15 6 1 1 1 6 650
2020 Shift worker 54 17 13 0 0 0 16 20
2020 Non-shift worker 68 18 7 1 1 0 4 685
2019 Shift worker 81 8 3 0 0 4 4 25
2019 Non-shift worker 67 17 7 1 1 0 6 790

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 59 4 4 23 10 0 0 59 41 25
2024 Non-shift worker 51 19 9 5 10 1 3 54 46 795
2022 Shift worker 59 21 0 11 0 5 5 20
2022 Non-shift worker 65 14 8 3 4 0 5 650
2020 Shift worker 41 19 19 0 8 0 12 20
2020 Non-shift worker 51 22 11 6 8 0 2 685
2019 Shift worker 63 16 3 9 9 0 0 25
2019 Non-shift worker 70 14 7 3 4 0 3 790

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 57 28 11 3 0 0 0 57 43 25
2024 Non-shift worker 50 27 11 6 4 0 3 51 49 795
2022 Shift worker 35 32 13 6 5 5 5 20
2022 Non-shift worker 50 27 13 4 3 0 3 650
2020 Shift worker 42 23 22 4 4 0 5 20
2020 Non-shift worker 40 30 18 6 4 1 1 685
2019 Shift worker 71 24 5 0 0 0 0 25
2019 Non-shift worker 51 28 12 4 3 0 2 790

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 12 49 33 3 4 0 0 61 7 25
2024 Non-shift worker 13 33 37 12 6 0 0 45 17 800
2022 Shift worker 33 38 19 4 0 5 0 76 4 20
2022 Non-shift worker 14 29 37 14 6 0 0 43 20 650
2020 Shift worker 6 28 40 14 7 0 5 36 21 20
2020 Non-shift worker 13 33 36 14 5 0 0 45 19 685
2019 Shift worker 28 39 29 4 0 0 0 67 4 25
2019 Non-shift worker 19 37 32 10 2 0 0 56 12 795

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 9 8 30 43 11 0 0 54 16 25
2024 Non-shift worker 11 17 38 21 12 0 0 33 28 795
2022 Shift worker 0 8 26 32 30 5 0 65 8 20
2022 Non-shift worker 9 17 39 20 15 0 0 35 26 650
2020 Shift worker 7 17 36 16 18 0 5 36 26 20
2020 Non-shift worker 10 20 37 23 10 0 0 33 30 685
2019 Shift worker 4 0 36 38 22 0 0 61 4 25
2019 Non-shift worker 6 17 34 27 16 0 0 43 23 790

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 17 32 11 11 0 26 3 69 16 25
2024 Non-shift worker 20 41 21 9 4 5 0 65 14 795
2022 Shift worker 43 23 14 0 0 21 0 82 0 20
2022 Non-shift worker 26 39 18 7 4 6 0 69 12 650
2020 Shift worker 40 38 18 0 0 4 0 81 0 20
2020 Non-shift worker 31 46 15 5 2 1 0 77 7 685
2019 Shift worker 20 43 16 0 7 9 5 73 8 25
2019 Non-shift worker 22 40 21 9 3 5 0 66 12 795

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 Shift worker 16 15 46 14 9 25
2024 Non-shift worker 9 26 38 21 7 800
2022 Shift worker 28 11 39 13 9 20
2022 Non-shift worker 14 26 35 19 6 650

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 64 16 7 5 0 9 0 87 5 25
2024 Non-shift worker 52 26 11 4 2 4 1 83 6 800
2022 Shift worker 49 32 14 0 0 5 0 85 0 20
2022 Non-shift worker 53 28 10 3 1 3 2 85 4 650
2020 Shift worker 45 39 15 0 0 0 0 85 0 20
2020 Non-shift worker 51 29 11 4 2 2 1 83 6 685

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 54 19 9 9 9 0 0 73 18 25
2024 Non-shift worker 45 25 10 9 8 3 1 72 18 795
2022 Shift worker 45 27 19 4 0 5 0 75 5 20
2022 Non-shift worker 47 27 10 8 7 2 1 75 15 650
2020 Shift worker 40 28 14 14 4 0 0 68 18 20
2020 Non-shift worker 41 32 8 9 7 2 0 75 16 680

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 69 23 3 5 0 0 0 92 5 25
2024 Non-shift worker 55 27 7 5 4 2 1 84 8 795
2022 Shift worker 57 20 8 9 0 5 0 81 10 20
2022 Non-shift worker 57 28 7 4 4 0 1 86 7 650
2020 Shift worker 40 39 17 0 4 0 0 79 4 20
2020 Non-shift worker 51 32 7 6 3 0 0 84 9 680

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 19 60 9 3 0 9 0 87 3 25
2024 Non-shift worker 24 42 16 11 6 2 0 67 17 795
2022 Shift worker 44 41 6 4 0 5 0 89 4 20
2022 Non-shift worker 29 40 14 10 6 1 0 70 16 650
2020 Shift worker 28 38 28 0 7 0 0 66 7 20
2020 Non-shift worker 31 35 17 10 5 1 0 68 15 685
2019 Shift worker 33 32 21 11 0 4 0 67 11 25
2019 Non-shift worker 25 40 19 9 5 3 0 67 14 790

Question 83. Of those who indicated that they are a supervisor: I am equipped to support employees in my work unit who are experiencing mental health issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 16 52 14 13 4 2 0 69 17 185
2022 Non-shift worker 17 45 20 11 5 1 1 63 17 165
2020 Non-shift worker 27 42 18 9 4 0 0 69 13 155
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 5 95 25
2024 Non-shift worker 12 88 800
2022 Shift worker 4 96 20
2022 Non-shift worker 7 93 650
2020 Shift worker 11 89 20
2020 Non-shift worker 8 92 680
2019 Shift worker 9 91 25
2019 Non-shift worker 13 87 795

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 47 53 105
2022 Non-shift worker 68 32 45

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 72 28 105
2022 Non-shift worker 81 19 45

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 52 27 4 10 6 0 1 81 15 75
2022 Non-shift worker 41 17 8 22 9 3 0 60 31 35

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 42 38 13 0 5 3 0 82 5 25
2024 Non-shift worker 43 33 8 8 2 3 2 80 11 800
2022 Shift worker 41 39 6 5 0 5 4 88 5 20
2022 Non-shift worker 45 34 8 5 2 3 3 84 7 650
2020 Shift worker 45 44 11 0 0 0 0 89 0 20
2020 Non-shift worker 45 34 7 5 2 3 4 85 7 685
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Shift worker 3 77 25
2024 Non-shift worker 12 72 800
2022 Shift worker 14 75 20
2022 Non-shift worker 12 74 650
2020 Shift worker 27 43 20
2020 Non-shift worker 16 64 685

Question 90. Have all your pay or other compensation issues been resolved?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 Non-shift worker 70 30 90
2022 Non-shift worker 44 56 75

Question 91. I am satisfied with the support (e.g., regular information, follow-up, making enquiries on my behalf, offering emergency or priority pay) I received from my department or agency to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 18 32 14 12 19 0 6 53 32 90
2022 Non-shift worker 19 29 14 10 17 1 9 54 30 75

Question 92. I am satisfied with the support I received from the Pay Centre to help resolve my pay or other compensation issues.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Non-shift worker 11 15 14 12 22 1 25 36 45 90
2022 Non-shift worker 9 19 13 11 27 3 17 36 48 75

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 Shift worker 56 3 0 0 0 0 41 95 5 25
2024 Non-shift worker 45 12 8 4 4 2 24 61 39 800
2022 Shift worker 60 5 4 0 0 5 26 20
2022 Non-shift worker 45 14 9 5 3 2 21 650
2020 Shift worker 39 35 0 0 7 5 14 20
2020 Non-shift worker 46 20 11 7 4 2 11 685
2019 Shift worker 56 20 7 3 0 0 13 25
2019 Non-shift worker 45 17 13 7 7 1 10 785
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