2024 Public Service Employee Survey Results for Library and Archives Canada by Question 101. Please indicate your occupational group. If you are in an acting position, specify the group of the action position. Occupational group and level - HR

The results of the 2024 Public Service Employee Survey (PSES) are presented according to the numerical order of questions, grouped by section theme as they appeared in the questionnaire. Results are not shown when there is no historical comparison or when there is an insufficient number of responses.

Note: Due to rounding, percentages may not add to 100. Results have been adjusted for non-response to better represent the target population. Therefore, percentages should not be used to determine the number of respondents within a response category. The results for "Positive answers" and "Negative answers" are calculated by removing the "Don't know" and "Not applicable" responses from the total responses.

Results for questions 44, 73 and 93 are calculated differently than previous years to provide a more accurate and meaningful reflection of employee experiences. The calculation of negative answers now includes "To a very large extent", "To a large extent", "To a moderate extent" and "To a small extent". Because of this adjustment, results for these questions are not directly comparable to previous years.

Survey Themes

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My Job

Question 1. I have the tools, technology and equipment I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 17 47 4 25 7 0 0 64 32 90
2024 HR-02 22 50 7 16 4 0 0 72 21 60
2024 HR-03 8 44 0 38 11 0 0 51 49 25
2022 HR 13 45 2 30 9 0 0 58 39 75
2022 HR-02 15 56 2 23 4 0 0 71 27 45
2022 HR-03 14 33 4 39 9 0 0 47 48 20
2020 HR 13 53 8 22 5 0 0 66 27 80
2020 HR-02 16 53 11 18 2 0 0 69 20 45
2020 HR-03 9 57 0 26 9 0 0 65 35 25

Question 2. During meetings in my work unit, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 65 23 4 5 2 0 0 89 7 90
2024 HR-02 69 21 3 5 2 0 0 90 7 60
2024 HR-03 53 29 7 7 4 0 0 82 11 25

Question 3. When I prepare written materials, including emails, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 60 25 6 6 2 0 0 85 8 90
2024 HR-02 65 25 4 4 2 0 0 90 6 60
2024 HR-03 49 26 10 11 4 0 0 75 15 25

Question 4. My physical environment (e.g., office, workspace) is suitable for my job requirements.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 22 43 9 18 8 0 0 65 26 90
2024 HR-02 30 39 9 14 8 0 0 70 22 60
2024 HR-03 8 52 3 30 7 0 0 60 37 25
2022 HR 33 35 7 17 8 0 0 68 24 75
2022 HR-02 34 45 8 8 6 0 0 79 14 45
2022 HR-03 41 15 0 29 15 0 0 56 44 20
2020 HR 22 38 15 16 9 0 0 59 25 80
2020 HR-02 29 38 16 13 4 0 0 67 18 45
2020 HR-03 13 48 9 17 13 0 0 61 30 25
2019 HR 43 35 7 12 3 0 0 78 16 90
2019 HR-02 41 43 7 6 4 0 0 83 9 55
2019 HR-03 40 28 4 24 4 0 0 68 28 25

Question 5. I get the training I need to do my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 18 41 17 18 6 0 0 59 25 90
2024 HR-02 22 43 10 21 3 0 0 65 25 60
2024 HR-03 4 44 27 10 15 0 0 48 25 25
2022 HR 19 44 14 20 4 0 0 62 24 75
2022 HR-02 22 48 12 16 2 0 0 70 18 45
2022 HR-03 18 38 9 24 10 0 0 57 34 20
2020 HR 28 47 11 10 3 0 1 76 13 80
2020 HR-02 29 53 11 7 0 0 0 82 7 45
2020 HR-03 30 39 9 13 4 0 4 73 18 25
2019 HR 23 47 11 14 4 0 0 70 19 90
2019 HR-02 20 46 11 15 7 0 0 67 22 55
2019 HR-03 36 44 8 12 0 0 0 80 12 25

Question 6. I have the information, training and equipment I need to ensure my health and safety at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 25 45 14 11 4 0 0 70 16 90
2024 HR-02 31 40 13 11 5 0 0 71 16 60
2024 HR-03 12 50 19 14 4 0 0 63 18 25
2022 HR 37 29 19 13 3 0 0 66 15 75
2022 HR-02 39 28 23 8 2 0 0 67 10 45
2022 HR-03 38 28 10 19 5 0 0 66 24 20
2020 HR 28 46 11 13 3 0 0 73 15 80
2020 HR-02 36 44 11 9 0 0 0 80 9 45
2020 HR-03 17 43 13 17 9 0 0 61 26 25
2019 HR 41 41 7 10 1 0 0 82 11 90
2019 HR-02 41 39 7 11 2 0 0 80 13 55
2019 HR-03 44 44 8 4 0 0 0 88 4 25

Question 7. I have support at work to balance my work and personal life.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 41 41 6 7 3 0 2 83 11 90
2024 HR-02 50 30 7 6 3 0 4 83 10 60
2024 HR-03 20 61 4 11 4 0 0 81 15 25
2022 HR 52 28 4 9 5 0 2 81 15 75
2022 HR-02 51 28 4 10 4 0 3 81 15 45
2022 HR-03 56 25 4 10 5 0 0 81 15 20
2020 HR 48 28 11 10 1 1 0 77 12 80
2020 HR-02 51 27 13 4 2 2 0 80 7 45
2020 HR-03 48 30 4 17 0 0 0 78 17 25
2019 HR 54 23 10 9 3 0 0 78 12 90
2019 HR-02 52 28 11 6 4 0 0 80 9 55
2019 HR-03 56 16 8 20 0 0 0 72 20 25

Question 8. I get a sense of satisfaction from my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 46 40 8 5 1 0 0 86 7 90
2024 HR-02 51 39 5 4 2 0 0 90 5 60
2024 HR-03 34 39 15 11 0 0 0 73 11 25
2022 HR 41 33 16 7 4 0 0 73 11 75
2022 HR-02 44 40 10 2 4 0 0 84 6 45
2022 HR-03 43 14 20 20 5 0 0 56 24 20
2020 HR 39 41 11 8 1 0 0 80 9 80
2020 HR-02 38 44 11 4 2 0 0 82 7 45
2020 HR-03 43 26 13 17 0 0 0 70 17 25
2019 HR 56 23 4 12 4 0 0 79 17 90
2019 HR-02 57 22 0 15 6 0 0 80 20 55
2019 HR-03 52 20 12 12 4 0 0 72 16 25

Question 9. I receive meaningful recognition for work well done.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 27 43 11 12 6 0 2 71 18 90
2024 HR-02 29 41 13 14 0 0 2 72 15 60
2024 HR-03 26 36 8 7 23 0 0 62 30 25
2022 HR 18 36 22 9 13 1 0 55 22 75
2022 HR-02 23 37 24 6 8 2 0 61 14 45
2022 HR-03 13 39 9 9 29 0 0 52 38 20
2020 HR 32 33 14 16 5 0 0 65 22 80
2020 HR-02 38 38 18 7 0 0 0 76 7 45
2020 HR-03 26 22 4 35 13 0 0 48 48 25
2019 HR 39 37 8 6 11 0 0 76 17 90
2019 HR-02 41 39 2 7 11 0 0 80 19 55
2019 HR-03 32 40 16 4 8 0 0 72 12 25

Question 10. I have clear work objectives.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 37 48 11 4 0 0 0 85 4 90
2024 HR-02 47 41 11 0 0 0 0 89 0 60
2024 HR-03 19 58 11 11 0 0 0 77 11 25
2022 HR 28 51 12 5 4 0 0 79 9 75
2022 HR-02 33 55 8 2 2 0 0 88 4 45
2022 HR-03 22 49 10 14 5 0 0 71 19 20
2020 HR 38 38 13 9 3 0 0 76 11 80
2020 HR-02 42 42 13 2 0 0 0 84 2 45
2020 HR-03 35 35 4 22 4 0 0 70 26 25
2019 HR 39 44 3 10 2 0 1 84 12 90
2019 HR-02 39 48 2 7 2 0 2 89 9 55
2019 HR-03 40 36 8 12 4 0 0 76 16 25

Question 11. I know how my work contributes to the achievement of my department's or agency's goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 50 38 7 4 0 0 0 88 4 90
2024 HR-02 55 36 6 2 0 0 0 92 2 60
2024 HR-03 37 40 11 11 0 0 0 77 11 25
2022 HR 47 38 13 3 0 0 0 84 3 75
2022 HR-02 56 29 12 4 0 0 0 84 4 45
2022 HR-03 37 48 15 0 0 0 0 85 0 20
2020 HR 53 30 13 3 1 0 0 84 4 80
2020 HR-02 49 38 13 0 0 0 0 87 0 45
2020 HR-03 57 13 17 9 4 0 0 70 13 25
2019 HR 54 37 8 0 1 0 0 91 1 90
2019 HR-02 50 37 11 0 2 0 0 87 2 55
2019 HR-03 60 36 4 0 0 0 0 96 0 25

Question 12. Overall, I feel valued at work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 34 40 7 15 4 0 0 74 19 90
2024 HR-02 42 38 7 12 2 0 0 80 13 60
2024 HR-03 20 39 8 22 12 0 0 58 34 25
2022 HR 24 38 18 8 12 0 0 62 20 75
2022 HR-02 26 46 16 4 8 0 0 71 12 45
2022 HR-03 28 24 15 10 24 0 0 52 33 20
2020 HR 33 32 10 22 4 0 0 65 25 80
2020 HR-02 38 36 9 18 0 0 0 73 18 45
2020 HR-03 35 17 13 26 9 0 0 52 35 25
2019 HR 46 29 10 8 8 0 0 74 16 90
2019 HR-02 46 28 7 11 7 0 0 74 19 55
2019 HR-03 44 32 16 0 8 0 0 76 8 25

Question 13. I am proud of the work that I do.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 57 32 4 3 2 1 0 90 6 90
2024 HR-02 61 29 5 3 0 2 0 92 3 60
2024 HR-03 49 37 3 3 8 0 0 85 11 25
2022 HR 50 37 9 3 1 0 0 87 4 75
2022 HR-02 51 35 12 2 0 0 0 86 2 45
2022 HR-03 52 33 5 5 5 0 0 85 10 20
2020 HR 55 32 8 5 0 0 0 87 5 80
2020 HR-02 45 39 11 5 0 0 0 84 5 45
2020 HR-03 57 30 4 9 0 0 0 87 9 25
2019 HR 66 23 7 3 1 0 0 89 4 90
2019 HR-02 61 28 7 2 2 0 0 89 4 55
2019 HR-03 64 20 8 8 0 0 0 84 8 25

Question 14. I have opportunities to provide input into decisions that affect my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 25 43 15 11 5 0 2 68 17 90
2024 HR-02 28 38 19 10 2 0 2 69 12 60
2024 HR-03 16 46 7 15 16 0 0 62 31 25
2022 HR 19 37 16 14 12 0 2 58 26 75
2022 HR-02 18 40 17 12 10 0 2 60 22 45
2022 HR-03 28 29 14 10 19 0 0 57 29 20
2020 HR 25 35 22 14 4 0 0 61 18 80
2020 HR-02 29 29 27 13 2 0 0 58 16 45
2020 HR-03 30 43 9 13 4 0 0 74 17 25
2019 HR 37 37 10 10 7 0 0 73 17 90
2019 HR-02 37 33 11 11 7 0 0 70 19 55
2019 HR-03 32 44 12 8 4 0 0 76 12 25

Question 15. I am encouraged to be innovative or to take initiative in my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 35 37 14 7 5 0 1 73 12 90
2024 HR-02 39 38 13 7 2 0 2 78 9 60
2024 HR-03 30 32 19 7 12 0 0 62 19 25
2022 HR 25 35 16 14 8 0 2 61 23 75
2022 HR-02 28 36 20 8 6 0 2 65 15 45
2022 HR-03 28 33 5 24 10 0 0 61 34 20
2020 HR 33 28 19 18 3 0 0 61 20 80
2020 HR-02 36 27 22 16 0 0 0 62 16 45
2020 HR-03 35 30 9 17 9 0 0 65 26 25
2019 HR 46 32 9 4 9 0 0 78 13 90
2019 HR-02 46 28 9 6 11 0 0 74 17 55
2019 HR-03 44 40 8 0 8 0 0 84 8 25

Question 16. I have support at work to provide a high level of service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 31 37 11 13 6 1 0 70 19 90
2024 HR-02 38 38 11 10 2 2 0 77 11 60
2024 HR-03 23 28 12 19 19 0 0 51 37 25
2022 HR 23 34 14 20 9 0 0 57 29 75
2022 HR-02 26 43 12 13 6 0 0 69 19 45
2022 HR-03 24 23 14 21 19 0 0 47 39 20
2020 HR 25 42 13 16 4 0 0 67 20 80
2020 HR-02 31 47 11 11 0 0 0 78 11 45
2020 HR-03 22 30 17 22 9 0 0 52 30 25
2019 HR 33 40 11 10 4 0 1 74 15 90
2019 HR-02 35 46 7 6 6 0 0 81 11 55
2019 HR-03 32 24 20 20 0 0 4 58 21 25

Question 17. Overall, I like my job.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 55 31 7 5 2 0 0 86 8 90
2024 HR-02 65 25 2 6 2 0 0 90 8 60
2024 HR-03 34 39 19 4 4 0 0 73 8 25
2022 HR 42 38 13 3 4 0 0 80 7 75
2022 HR-02 46 41 6 2 4 0 0 88 6 45
2022 HR-03 42 29 19 5 5 0 0 71 10 20
2020 HR 51 33 11 4 1 0 0 84 5 80
2020 HR-02 53 36 7 2 2 0 0 89 4 45
2020 HR-03 48 26 17 9 0 0 0 74 9 25
2019 HR 54 29 9 6 2 0 0 83 8 90
2019 HR-02 58 25 9 4 4 0 0 83 8 55
2019 HR-03 44 36 8 12 0 0 0 80 12 25

Question 18. I can complete my assigned workload during my regular working hours.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 40 36 11 5 5 0 3 78 11 90
2024 HR-02 52 32 6 5 2 0 3 87 6 60
2024 HR-03 15 48 19 4 14 0 0 63 18 25
2022 HR 36 25 21 7 5 0 6 65 13 75
2022 HR-02 42 30 19 2 0 0 7 77 2 45
2022 HR-03 24 24 23 15 10 0 4 50 26 20
2020 HR 46 25 19 3 5 0 3 73 8 80
2020 HR-02 58 20 20 0 0 0 2 80 0 45
2020 HR-03 30 35 13 4 13 0 4 68 18 25
2019 HR 46 31 11 3 6 0 3 79 9 90
2019 HR-02 50 33 9 4 0 0 4 87 4 55
2019 HR-03 36 36 8 0 16 0 4 75 17 25

Question 19a. I feel that the quality of my work suffers because of... constantly changing priorities.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 8 25 33 23 7 3 0 31 35 90
2024 HR-02 6 24 28 27 9 5 0 38 32 60
2024 HR-03 11 26 43 16 4 0 0 21 36 25
2022 HR 15 18 36 20 8 0 3 29 34 75
2022 HR-02 12 12 34 26 12 0 5 39 25 45
2022 HR-03 10 28 48 14 0 0 0 14 38 20
2020 HR 10 18 41 18 11 0 3 30 29 80
2020 HR-02 7 13 36 24 18 0 2 43 20 45
2020 HR-03 9 17 57 13 0 0 4 14 27 25
2019 HR 4 14 44 23 12 1 0 36 19 90
2019 HR-02 2 17 44 24 11 2 0 36 19 55
2019 HR-03 8 8 52 24 8 0 0 32 16 25

Question 19b. I feel that the quality of my work suffers because of... too many approval stages.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 7 23 37 19 9 2 2 30 32 90
2024 HR-02 6 18 35 22 12 3 3 37 26 60
2024 HR-03 12 28 43 12 4 0 0 16 40 25
2022 HR 16 22 38 14 8 0 2 23 38 75
2022 HR-02 14 14 44 12 13 0 3 26 29 45
2022 HR-03 20 33 33 14 0 0 0 14 53 20
2020 HR 15 14 39 25 6 0 0 32 29 80
2020 HR-02 9 11 42 29 9 0 0 38 20 45
2020 HR-03 17 22 43 13 4 0 0 17 39 25
2019 HR 10 21 39 19 8 2 1 28 32 90
2019 HR-02 11 17 41 19 9 2 2 29 29 55
2019 HR-03 8 24 40 20 4 4 0 25 33 25

Question 19c. I feel that the quality of my work suffers because of... unreasonable deadlines.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 2 6 38 34 18 1 0 53 9 90
2024 HR-02 2 5 31 39 23 2 0 62 7 60
2024 HR-03 4 8 54 26 8 0 0 34 11 25
2022 HR 5 7 37 33 13 0 4 49 12 75
2022 HR-02 4 6 34 27 21 0 7 52 11 45
2022 HR-03 5 5 47 44 0 0 0 44 9 20
2020 HR 3 10 15 46 27 0 0 72 13 80
2020 HR-02 2 2 11 44 40 0 0 84 4 45
2020 HR-03 0 17 26 43 13 0 0 57 17 25
2019 HR 3 3 30 39 23 1 0 63 7 90
2019 HR-02 4 0 20 41 33 2 0 75 4 55
2019 HR-03 4 8 40 40 8 0 0 48 12 25

Question 19d. I feel that the quality of my work suffers because of... having to do the same or more work, but with fewer resources.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 24 24 20 16 13 2 1 30 50 90
2024 HR-02 14 15 25 23 19 3 2 44 30 60
2024 HR-03 41 43 11 4 0 0 0 4 84 25
2022 HR 37 18 26 5 7 3 3 13 59 75
2022 HR-02 21 16 37 4 12 5 5 17 42 45
2022 HR-03 57 24 10 9 0 0 0 9 81 20
2020 HR 27 23 26 9 10 1 3 20 53 75
2020 HR-02 16 23 30 9 18 2 2 29 40 45
2020 HR-03 32 27 27 9 0 0 5 10 62 20
2019 HR 14 20 28 17 19 0 2 36 35 90
2019 HR-02 9 15 33 17 24 0 2 42 25 55
2019 HR-03 20 24 24 20 8 0 4 29 46 25

Question 19e. I feel that the quality of my work suffers because of... high staff turnover.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 2 17 24 25 20 7 5 51 21 90
2024 HR-02 3 15 19 22 26 10 6 57 21 60
2024 HR-03 0 21 34 30 11 0 4 42 22 25
2022 HR 13 19 27 20 8 8 5 32 36 75
2022 HR-02 6 15 31 18 9 12 9 34 27 45
2022 HR-03 14 24 24 30 9 0 0 39 37 20
2020 HR 6 13 32 25 16 6 1 44 21 75
2020 HR-02 5 14 28 19 26 7 2 49 21 45
2020 HR-03 9 9 43 26 4 9 0 33 19 25
2019 HR 2 18 22 37 20 0 1 57 20 90
2019 HR-02 2 20 20 30 26 0 2 57 23 55
2019 HR-03 4 8 24 52 12 0 0 64 12 25

Question 19f. I feel that the quality of my work suffers because of... overly complicated or unnecessary business processes.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 12 22 37 9 18 3 0 27 35 90
2024 HR-02 6 20 36 10 23 5 0 35 27 60
2024 HR-03 23 29 36 7 4 0 0 12 52 25
2022 HR 17 24 32 17 9 0 1 26 42 75
2022 HR-02 12 22 35 16 14 0 2 30 34 45
2022 HR-03 25 28 32 15 0 0 0 15 53 20
2020 HR 14 16 41 20 8 0 1 28 31 80
2020 HR-02 7 13 51 16 13 0 0 29 20 45
2020 HR-03 17 22 39 17 0 0 4 18 41 25
2019 HR 13 21 33 20 10 1 1 31 35 90
2019 HR-02 13 24 30 19 13 0 2 32 38 55
2019 HR-03 12 20 36 20 8 4 0 29 33 25

Question 19g. I feel that the quality of my work suffers because of... unreliable technology.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 10 16 49 17 7 1 0 24 27 90
2024 HR-02 7 16 50 15 10 2 0 26 23 60
2024 HR-03 14 15 48 23 0 0 0 23 29 25
2022 HR 15 26 43 11 4 0 0 15 42 75
2022 HR-02 6 35 39 13 7 0 0 20 41 45
2022 HR-03 24 10 57 9 0 0 0 9 34 20
2020 HR 8 18 47 22 3 3 0 25 26 80
2020 HR-02 2 14 55 23 2 5 0 26 17 45
2020 HR-03 9 30 43 13 4 0 0 17 39 25
2019 HR 12 29 43 9 7 0 0 16 41 90
2019 HR-02 11 22 46 9 11 0 0 20 33 55
2019 HR-03 16 40 32 12 0 0 0 12 56 25
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My Work Unit

Question 20. I am satisfied with how interpersonal issues are resolved in my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 20 33 18 9 4 10 5 63 15 90
2024 HR-02 25 27 18 9 5 13 3 62 16 60
2024 HR-03 7 40 23 11 4 4 12 55 18 25
2022 HR 24 25 19 5 12 9 6 58 20 75
2022 HR-02 22 33 18 2 8 10 8 67 12 45
2022 HR-03 18 15 24 5 24 9 5 39 33 20
2020 HR 24 29 19 14 4 6 4 59 20 80
2020 HR-02 29 29 27 7 0 4 4 63 7 45
2020 HR-03 22 22 4 26 9 13 4 53 42 25
2019 HR 24 27 14 8 10 11 6 61 21 90
2019 HR-02 28 22 11 2 15 15 7 64 21 55
2019 HR-03 20 32 20 16 4 8 0 57 22 25

Question 21. In my work unit, every individual is accepted as an equal member of the team.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 53 32 1 11 3 0 0 85 14 90
2024 HR-02 59 26 2 13 0 0 0 85 13 60
2024 HR-03 34 48 0 7 11 0 0 82 18 25
2022 HR 43 33 12 4 5 1 2 78 9 75
2022 HR-02 40 35 13 4 4 2 2 78 9 45
2022 HR-03 42 34 10 4 10 0 0 76 14 20
2020 HR 57 20 8 11 3 1 0 78 14 80
2020 HR-02 56 27 11 4 0 2 0 84 5 45
2020 HR-03 57 17 0 26 0 0 0 74 26 25
2019 HR 50 28 6 10 7 0 0 78 17 90
2019 HR-02 56 26 2 7 9 0 0 81 17 55
2019 HR-03 40 32 12 16 0 0 0 72 16 25

Question 22. In my work unit, individuals behave in a respectful manner.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 54 38 3 5 0 0 0 91 5 90
2024 HR-02 63 29 3 5 0 0 0 92 5 60
2024 HR-03 34 54 3 8 0 0 0 89 8 25
2022 HR 64 27 3 4 3 0 0 91 7 75
2022 HR-02 70 22 4 2 2 0 0 92 4 45
2022 HR-03 48 38 0 9 5 0 0 86 14 20
2020 HR 60 26 6 6 0 1 0 87 6 80
2020 HR-02 68 23 5 2 0 2 0 93 2 45
2020 HR-03 43 39 9 9 0 0 0 83 9 25
2019 HR 64 21 7 3 4 0 0 86 8 90
2019 HR-02 67 22 4 0 7 0 0 89 7 55
2019 HR-03 60 16 16 8 0 0 0 76 8 25

Question 23. The people I work with value my ideas and opinions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 51 39 4 4 1 1 0 90 5 90
2024 HR-02 52 36 6 3 0 2 0 90 3 60
2024 HR-03 45 44 0 7 4 0 0 89 11 25
2022 HR 43 44 6 3 1 1 2 89 4 75
2022 HR-02 41 45 8 0 2 2 2 89 2 45
2022 HR-03 47 39 5 9 0 0 0 86 9 20
2020 HR 48 35 13 3 0 1 0 85 3 80
2020 HR-02 47 36 11 4 0 2 0 84 5 45
2020 HR-03 48 35 17 0 0 0 0 83 0 25
2019 HR 51 32 10 4 1 1 0 84 6 90
2019 HR-02 54 30 7 6 2 2 0 85 8 55
2019 HR-03 48 36 12 4 0 0 0 84 4 25

Question 24. In my work unit, I would feel safe to speak about racism in the workplace without fear of reprisal or negative impact on my career.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 26 42 10 6 4 6 6 77 12 90
2024 HR-02 27 43 7 7 3 5 7 80 12 60
2024 HR-03 20 36 18 4 8 7 7 65 14 25
2022 HR 37 38 8 4 7 1 5 81 11 75
2022 HR-02 32 45 8 2 6 0 6 83 9 45
2022 HR-03 38 29 10 10 10 0 4 70 20 20

Question 25. In my work unit, I would feel safe to speak about racism in the workplace without negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 24 37 10 10 8 5 6 69 20 90
2024 HR-02 24 41 7 10 9 4 7 72 21 60
2024 HR-03 20 28 18 11 8 8 7 56 23 25
2022 HR 32 32 15 7 7 4 4 69 14 75
2022 HR-02 32 39 14 2 6 4 4 76 9 45
2022 HR-03 29 19 19 20 10 0 4 49 31 20
Top of page

My Immediate Supervisor

Question 26. My immediate supervisor encourages me to work collaboratively with others outside of my work unit.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 46 30 11 5 3 1 3 79 9 90
2024 HR-02 46 25 14 7 2 2 4 76 9 60
2024 HR-03 41 40 7 4 7 0 0 82 11 25
2022 HR 43 27 11 7 4 0 7 76 12 75
2022 HR-02 43 22 14 5 4 0 12 74 10 45
2022 HR-03 34 42 5 15 5 0 0 76 19 20
2020 HR 44 35 11 8 1 0 0 80 9 80
2020 HR-02 36 49 9 7 0 0 0 84 7 45
2020 HR-03 52 22 13 9 4 0 0 74 13 25
2019 HR 47 33 7 3 5 2 3 84 8 90
2019 HR-02 38 37 10 4 2 4 6 83 6 50
2019 HR-03 52 32 4 0 12 0 0 84 12 25

Question 27. I receive useful feedback from my immediate supervisor on my job performance.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 44 30 13 11 2 0 0 75 13 90
2024 HR-02 53 25 11 10 2 0 0 78 11 60
2024 HR-03 34 34 14 15 4 0 0 67 18 25
2022 HR 38 36 7 11 5 0 3 76 17 75
2022 HR-02 36 37 11 7 4 0 4 77 12 45
2022 HR-03 42 34 0 15 9 0 0 76 24 20
2020 HR 51 23 10 11 5 0 0 73 16 80
2020 HR-02 56 22 11 9 2 0 0 78 11 45
2020 HR-03 39 26 9 17 9 0 0 65 26 25
2019 HR 47 28 12 6 7 0 1 75 12 90
2019 HR-02 48 28 13 2 7 0 2 77 9 55
2019 HR-03 36 36 16 8 4 0 0 72 12 25

Question 28. I feel that my immediate supervisor supports my career goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 52 29 6 5 2 1 4 85 8 90
2024 HR-02 53 27 5 8 0 2 6 86 9 60
2024 HR-03 45 36 11 0 8 0 0 81 8 25
2022 HR 44 35 5 4 4 3 5 86 9 75
2022 HR-02 42 37 4 4 2 4 8 89 7 45
2022 HR-03 47 38 0 4 10 0 0 85 15 20
2020 HR 54 25 9 9 3 0 0 80 11 80
2020 HR-02 60 18 16 7 0 0 0 78 7 45
2020 HR-03 39 43 0 13 4 0 0 83 17 25

Question 29. My immediate supervisor keeps me informed about the issues affecting my work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 46 34 11 3 3 2 0 82 7 90
2024 HR-02 53 30 10 5 2 2 0 84 6 60
2024 HR-03 27 45 17 0 8 3 0 74 8 25
2022 HR 43 39 8 4 4 0 2 83 8 75
2022 HR-02 43 43 9 2 0 0 2 88 2 45
2022 HR-03 41 34 5 5 15 0 0 76 19 20
2020 HR 48 28 14 6 4 0 0 76 10 80
2020 HR-02 49 31 16 2 2 0 0 80 4 45
2020 HR-03 43 26 9 17 4 0 0 70 22 25
2019 HR 57 22 7 7 8 0 0 79 14 90
2019 HR-02 61 22 7 4 6 0 0 83 9 55
2019 HR-03 44 24 8 12 12 0 0 68 24 25

Question 30. My immediate supervisor supports the use of flexible work hours (e.g., varying the start and end times of the workday).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 76 16 0 2 4 1 0 93 7 90
2024 HR-02 74 18 0 3 3 2 0 93 7 60
2024 HR-03 78 15 0 0 8 0 0 92 8 25
2022 HR 77 11 1 5 6 0 0 88 11 75
2022 HR-02 70 16 2 8 4 0 0 86 12 45
2022 HR-03 85 4 0 0 10 0 0 90 10 20

Question 31. I am satisfied with the quality of supervision I receive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 53 32 6 8 1 0 0 85 9 90
2024 HR-02 52 30 10 8 0 0 0 82 8 60
2024 HR-03 54 35 0 8 4 0 0 88 12 25
2022 HR 49 31 11 3 5 0 1 80 8 75
2022 HR-02 46 34 14 2 2 0 2 82 4 45
2022 HR-03 57 24 0 5 14 0 0 81 19 20
2020 HR 56 23 11 6 4 0 0 78 10 80
2020 HR-02 58 29 11 2 0 0 0 87 2 45
2020 HR-03 52 17 4 17 9 0 0 70 26 25
2019 HR 57 20 9 7 8 0 0 77 14 90
2019 HR-02 65 19 6 4 7 0 0 83 11 55
2019 HR-03 40 24 16 12 8 0 0 64 20 25

Question 32. When I communicate with my immediate supervisor, I feel free to use the official language of my choice.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 94 5 1 0 0 0 0 99 0 90
2024 HR-02 92 7 2 0 0 0 0 98 0 60
2024 HR-03 96 4 0 0 0 0 0 100 0 25
2022 HR 95 5 0 0 0 0 0 100 0 75
2022 HR-02 94 6 0 0 0 0 0 100 0 45
2022 HR-03 95 5 0 0 0 0 0 100 0 20
2019 HR 90 7 2 0 1 0 0 97 1 90
2019 HR-02 89 9 2 0 0 0 0 98 0 55
2019 HR-03 92 0 4 0 4 0 0 92 4 25
Top of page

Senior Management

Question 33. Senior managers in my department or agency lead by example in ethical behaviour.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 25 31 14 9 8 14 0 65 19 90
2024 HR-02 31 39 8 5 5 12 0 80 11 60
2024 HR-03 12 13 27 11 16 21 0 32 34 25
2022 HR 18 26 26 5 12 13 0 51 20 75
2022 HR-02 24 33 20 4 6 13 0 65 12 45
2022 HR-03 10 14 28 9 24 14 0 29 39 20
2020 HR 19 39 16 6 6 13 0 67 14 80
2020 HR-02 18 44 20 4 0 13 0 72 5 45
2020 HR-03 13 35 17 4 17 13 0 55 25 25
2019 HR 30 37 11 8 3 10 0 75 13 90
2019 HR-02 34 34 15 6 2 9 0 75 8 55
2019 HR-03 24 40 8 4 8 16 0 76 14 25

Question 34. I have confidence in the senior management of my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 15 30 15 25 12 4 0 46 39 90
2024 HR-02 19 36 15 18 7 5 0 58 26 60
2024 HR-03 8 11 18 44 19 0 0 19 63 25
2022 HR 8 27 20 16 26 3 0 37 43 75
2022 HR-02 13 33 24 12 16 2 0 47 29 45
2022 HR-03 0 25 18 20 33 4 0 26 55 20
2020 HR 11 38 16 22 11 1 0 50 33 80
2020 HR-02 13 40 16 22 7 2 0 55 30 45
2020 HR-03 9 35 22 13 22 0 0 43 35 25
2019 HR 27 39 17 8 7 2 0 68 15 90
2019 HR-02 31 35 17 7 6 4 0 69 13 55
2019 HR-03 16 48 24 4 8 0 0 64 12 25

Question 35. Senior management in my department or agency makes effective and timely decisions.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 13 21 23 20 16 6 0 37 39 90
2024 HR-02 17 27 27 11 12 7 0 47 25 60
2024 HR-03 8 4 18 37 27 7 0 12 68 25
2022 HR 6 18 22 26 25 3 0 25 53 75
2022 HR-02 9 23 32 21 15 0 0 32 36 45
2022 HR-03 0 14 4 48 23 10 0 16 79 20
2020 HR 6 29 27 23 14 1 0 36 37 80
2020 HR-02 11 27 38 16 9 0 0 38 24 45
2020 HR-03 0 30 17 26 22 4 0 32 50 25
2019 HR 11 42 21 14 6 6 0 56 21 90
2019 HR-02 15 37 22 19 2 6 0 55 22 55
2019 HR-03 8 44 24 8 8 8 0 57 17 25

Question 36. Essential information flows effectively from senior management to staff.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 11 24 15 26 20 4 0 37 48 90
2024 HR-02 15 27 17 25 13 4 0 43 39 60
2024 HR-03 0 20 10 35 31 3 0 21 69 25
2022 HR 9 18 11 33 26 3 0 28 61 75
2022 HR-02 14 15 18 32 19 2 0 29 53 45
2022 HR-03 0 33 0 35 28 4 0 34 66 20
2020 HR 8 33 19 22 19 0 0 41 41 80
2020 HR-02 11 33 22 18 16 0 0 44 33 45
2020 HR-03 0 35 13 26 26 0 0 35 52 25
2019 HR 13 42 18 10 11 6 0 59 22 90
2019 HR-02 15 44 15 7 11 7 0 64 20 55
2019 HR-03 8 36 28 12 12 4 0 46 25 25

Question 37. Senior managers in my department or agency use both official languages in their interactions with employees.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 48 35 11 1 1 4 0 86 2 90
2024 HR-02 60 27 8 0 2 3 0 90 2 60
2024 HR-03 23 50 16 4 0 7 0 78 5 25
2022 HR 55 30 10 4 0 1 0 86 4 75
2022 HR-02 61 25 8 6 0 0 0 86 6 45
2022 HR-03 48 34 14 0 0 4 0 86 0 20
2020 HR 65 27 6 0 1 0 1 92 1 80
2020 HR-02 69 22 4 0 2 0 2 93 2 45
2020 HR-03 57 30 13 0 0 0 0 87 0 25
2019 HR 67 25 6 1 0 1 0 93 1 90
2019 HR-02 70 21 6 2 0 2 0 92 2 55
2019 HR-03 52 44 4 0 0 0 0 96 0 25
Top of page

My Organization (Department or Agency)

Question 38. My department or agency does a good job of communicating its vision, mission and goals.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 20 46 15 14 4 1 0 66 18 90
2024 HR-02 23 49 14 13 0 2 0 73 13 60
2024 HR-03 11 44 19 11 15 0 0 55 27 25
2022 HR 15 30 17 22 15 1 0 45 38 75
2022 HR-02 22 31 24 14 7 2 0 54 22 45
2022 HR-03 4 33 5 34 24 0 0 37 57 20
2020 HR 13 47 19 16 5 0 0 59 22 80
2020 HR-02 16 47 20 16 2 0 0 62 18 45
2020 HR-03 9 52 13 17 9 0 0 61 26 25
2019 HR 36 50 3 9 2 0 0 86 11 90
2019 HR-02 41 50 0 7 2 0 0 91 9 55
2019 HR-03 24 56 4 12 4 0 0 80 16 25

Question 39. I feel that change is managed well in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 3 26 25 22 19 3 2 31 43 90
2024 HR-02 5 30 25 20 13 5 2 37 35 60
2024 HR-03 0 16 28 23 33 0 0 16 56 25
2022 HR 5 13 18 33 31 0 0 18 64 75
2022 HR-02 8 17 20 33 23 0 0 24 56 45
2022 HR-03 0 9 19 44 28 0 0 9 72 20
2020 HR 3 32 27 22 16 1 0 35 38 80
2020 HR-02 4 29 31 20 16 0 0 33 36 45
2020 HR-03 0 35 22 22 17 4 0 36 41 25
2019 HR 10 46 14 13 13 2 1 57 28 90
2019 HR-02 13 43 11 13 15 4 2 59 29 55
2019 HR-03 8 44 24 12 12 0 0 52 24 25

Question 40. If I am faced with an ethical dilemma or a conflict between values in the workplace, I know where I can go for help in resolving the situation.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 15 46 15 13 9 3 0 63 22 90
2024 HR-02 20 42 9 17 9 4 0 64 27 60
2024 HR-03 8 49 32 4 8 0 0 56 12 25
2022 HR 14 46 15 12 12 0 1 61 24 75
2022 HR-02 18 37 19 12 12 0 2 56 25 45
2022 HR-03 4 69 0 16 10 0 0 74 26 20
2020 HR 19 49 11 14 4 3 0 70 18 80
2020 HR-02 22 44 13 11 4 4 0 70 16 45
2020 HR-03 13 48 13 22 4 0 0 61 26 25
2019 HR 24 32 16 10 7 10 1 64 19 90
2019 HR-02 30 28 11 13 9 7 2 63 24 55
2019 HR-03 20 44 24 0 4 8 0 70 4 25

Question 41. My department or agency does a good job of promoting values and ethics in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 11 46 23 17 2 1 0 57 20 90
2024 HR-02 17 45 19 18 0 2 0 63 18 60
2024 HR-03 0 48 29 15 8 0 0 48 22 25
2022 HR 14 42 18 20 4 3 0 58 24 75
2022 HR-02 20 40 20 16 2 2 0 61 19 45
2022 HR-03 5 37 14 29 10 5 0 45 41 20
2020 HR 14 47 24 9 4 1 0 62 13 80
2020 HR-02 20 39 32 5 2 2 0 60 7 45
2020 HR-03 0 57 13 22 9 0 0 57 30 25
2019 HR 28 36 22 8 4 2 0 65 13 90
2019 HR-02 31 37 19 9 4 0 0 69 13 55
2019 HR-03 28 28 24 4 8 8 0 61 13 25

Question 42. I feel I can initiate a formal recourse process (e.g., grievance, complaint, appeal) without fear of reprisal.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 12 26 20 12 10 17 2 48 28 90
2024 HR-02 19 25 17 12 8 16 3 54 25 60
2024 HR-03 0 26 22 14 15 22 0 34 37 25
2022 HR 15 33 16 15 12 10 0 52 30 75
2022 HR-02 21 26 22 12 8 11 0 53 23 45
2022 HR-03 5 43 5 18 20 9 0 53 41 20
2020 HR 19 26 15 14 12 13 1 52 30 80
2020 HR-02 24 22 18 11 9 16 0 55 24 45
2020 HR-03 9 27 14 14 18 14 5 44 39 20
2019 HR 21 28 15 10 12 9 4 57 26 90
2019 HR-02 26 23 13 9 13 9 6 58 27 55
2019 HR-03 12 36 20 12 12 8 0 52 26 25

Question 43. My department or agency does a good job of supporting employee career development.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 10 38 15 24 11 2 0 49 35 90
2024 HR-02 12 39 11 27 8 3 0 53 36 60
2024 HR-03 8 35 19 19 19 0 0 43 37 25
2022 HR 12 35 14 24 15 0 0 47 39 75
2022 HR-02 14 29 17 26 14 0 0 44 39 45
2022 HR-03 9 47 5 15 24 0 0 56 39 20
2020 HR 14 37 22 18 10 0 0 51 28 80
2020 HR-02 20 31 27 16 7 0 0 51 22 45
2020 HR-03 4 52 9 22 13 0 0 57 35 25
2019 HR 30 37 13 7 11 1 0 68 18 90
2019 HR-02 36 28 9 9 15 2 0 65 25 55
2019 HR-03 16 52 28 4 0 0 0 68 4 25

Question 44a. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Conflict between my work obligations and my family or personal obligations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 50 17 16 6 5 2 5 54 46 90
2024 HR-02 54 13 20 0 3 3 7 60 40 60
2024 HR-03 40 25 4 16 11 0 3 42 58 25
2022 HR 47 22 13 5 4 0 8 75
2022 HR-02 47 21 10 6 5 0 10 45
2022 HR-03 47 24 19 5 4 0 0 20
2020 HR 52 18 9 10 5 0 6 80
2020 HR-02 60 18 4 4 4 0 9 45
2020 HR-03 35 22 17 17 4 0 4 25
2019 HR 60 26 9 4 0 0 1 90
2019 HR-02 61 26 6 6 0 0 2 55
2019 HR-03 48 36 16 0 0 0 0 25

Question 44b. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Lack of access to language training in my second official language

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 58 13 11 0 2 2 14 69 31 90
2024 HR-02 52 17 10 0 3 3 16 64 36 60
2024 HR-03 67 7 11 0 0 0 14 78 22 25

Question 44c. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 72 5 7 1 1 7 6 83 17 90
2024 HR-02 75 5 8 0 0 8 4 86 14 60
2024 HR-03 67 4 8 4 3 0 14 78 22 25
2022 HR 75 6 5 1 0 5 8 75
2022 HR-02 71 3 6 2 0 8 10 45
2022 HR-03 81 14 5 0 0 0 0 20
2020 HR 78 6 3 0 0 5 8 80
2020 HR-02 80 2 2 0 0 9 7 45
2020 HR-03 74 13 0 0 0 0 13 25
2019 HR 84 4 4 1 2 1 2 90
2019 HR-02 85 2 6 2 4 0 2 55
2019 HR-03 84 8 4 0 0 0 4 25

Question 44d. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 63 10 4 1 0 2 20 81 19 90
2024 HR-02 65 8 5 0 0 2 20 84 16 60
2024 HR-03 59 15 4 4 0 0 18 72 28 25

Question 44e. To what extent have the following adversely affected your career progress in the federal public service over the last 12 months? Accommodation issues

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 62 11 5 1 1 3 17 78 22 90
2024 HR-02 57 14 5 0 0 3 20 75 25 60
2024 HR-03 74 4 4 4 3 0 11 83 17 25

Question 45. I believe I have opportunities for promotion within my department or agency, given my education, skills and experience.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 15 47 11 12 10 2 3 65 23 90
2024 HR-02 16 48 14 9 10 2 3 66 19 60
2024 HR-03 12 47 8 19 11 0 3 61 31 25
2022 HR 14 39 15 22 6 0 3 55 29 75
2022 HR-02 13 32 20 24 8 0 3 46 33 45
2022 HR-03 22 49 4 20 5 0 0 71 25 20
2020 HR 11 43 16 14 14 1 0 55 28 80
2020 HR-02 9 38 22 20 9 2 0 48 30 45
2020 HR-03 17 39 13 9 22 0 0 57 30 25
2019 HR 28 36 9 10 10 2 6 69 22 90
2019 HR-02 26 31 9 13 9 2 9 65 25 55
2019 HR-03 28 40 12 8 8 4 0 71 17 25

Question 46. I feel I would be supported by my department or agency if I proposed a new idea.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 17 44 21 10 7 1 0 62 17 90
2024 HR-02 18 46 21 9 5 2 0 66 13 60
2024 HR-03 16 37 22 14 11 0 0 53 25 25
2022 HR 12 44 19 14 9 3 0 57 23 75
2022 HR-02 16 39 24 13 6 2 0 56 20 45
2022 HR-03 5 62 10 14 9 0 0 67 23 20
2020 HR 11 44 23 15 5 1 0 56 21 80
2020 HR-02 13 42 24 20 0 0 0 56 20 45
2020 HR-03 9 48 22 4 13 4 0 59 18 25
2019 HR 26 46 14 9 4 0 1 72 13 90
2019 HR-02 26 44 15 7 6 0 2 72 13 55
2019 HR-03 20 52 20 4 4 0 0 72 8 25

Question 47. I think that my department or agency respects individual differences (e.g., culture, work styles, ideas, abilities).

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 21 51 13 6 8 1 0 72 14 90
2024 HR-02 23 49 14 8 3 2 0 74 12 60
2024 HR-03 20 44 14 0 22 0 0 64 22 25
2022 HR 23 42 15 14 4 2 0 66 18 75
2022 HR-02 25 37 18 12 4 4 0 65 17 45
2022 HR-03 25 47 5 19 5 0 0 72 24 20
2020 HR 22 50 14 12 1 1 0 73 13 80
2020 HR-02 25 50 14 11 0 0 0 75 11 45
2020 HR-03 22 48 13 13 4 0 0 70 17 25
2019 HR 36 40 7 12 2 2 0 78 15 90
2019 HR-02 41 39 2 15 2 2 0 81 17 55
2019 HR-03 29 42 17 8 0 4 0 74 9 25

Question 48. My department or agency implements activities and practices that support a diverse workforce.

A diverse workforce includes individuals who have an array of identities, abilities, backgrounds, cultures, skills, perspectives, and experiences that are representative of Canada’s current and evolving population. This includes but is not limited to differences in ethnicity or race, culture, religion, disability, sexual orientation, gender identity, age, educational background, region, and marital or parental status.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 11 43 18 14 5 7 2 60 21 90
2024 HR-02 13 40 17 14 7 7 3 58 23 60
2024 HR-03 11 49 15 15 3 8 0 64 20 25
2022 HR 16 40 18 16 4 6 0 59 22 75
2022 HR-02 19 32 22 13 4 10 0 56 19 45
2022 HR-03 5 53 13 24 5 0 0 58 29 20
2020 HR 20 47 22 4 3 5 0 71 7 80
2020 HR-02 18 49 29 2 0 2 0 68 2 45
2020 HR-03 17 43 17 9 4 9 0 67 14 25
2019 HR 39 30 11 13 1 4 1 73 15 90
2019 HR-02 39 30 9 15 2 4 2 73 18 55
2019 HR-03 40 24 16 12 0 8 0 70 13 25

Question 49. My department or agency implements initiatives that promote anti-racism in the workplace.

Anti-racism is the active process of identifying and eliminating racism by changing systems, organizational structures, policies and practices and attitudes, so that power is redistributed and shared equitably.
Definition of the term has changed from PSES 2022.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 8 27 31 18 1 15 0 41 22 90
2024 HR-02 9 25 30 18 2 17 0 40 23 60
2024 HR-03 8 33 25 22 0 11 0 47 25 25
2022 HR 14 16 44 9 0 17 1 36 11 75
2022 HR-02 14 19 38 8 0 20 2 42 10 45
2022 HR-03 15 4 57 9 0 14 0 22 11 20
2020 HR 13 43 22 9 6 8 0 60 16 80
2020 HR-02 11 42 29 4 7 7 0 57 12 45
2020 HR-03 13 43 13 17 4 9 0 62 24 25

Question 50. I would feel comfortable sharing concerns about racism in the workplace with a person of authority (e.g., immediate supervisor, senior manager, ombudsperson, human resources advisor).

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 24 41 10 8 6 8 4 74 15 90
2024 HR-02 25 40 11 5 5 8 5 75 12 60
2024 HR-03 17 40 8 15 9 8 3 64 27 25
2022 HR 31 42 11 4 3 6 3 80 7 75
2022 HR-02 35 41 10 2 2 6 4 85 5 45
2022 HR-03 28 38 19 10 5 0 0 67 14 20
2020 HR 38 39 9 9 1 3 1 80 11 80
2020 HR-02 38 38 9 7 2 4 2 81 10 45
2020 HR-03 30 48 9 13 0 0 0 78 13 25

Question 51. I feel that racism in my department or agency has had an adverse or negative impact on my mental health.

Racism refers to any expression of prejudice, discrimination, hostility or violence against people because they appear to belong to a specific race or ethnic group. Racism may show up in individual actions, with conscious awareness or not, and/or in organizational policies or practices.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 3 10 16 7 27 7 29 53 21 90
2024 HR-02 3 12 12 7 32 5 29 59 23 60
2024 HR-03 4 3 25 8 15 15 30 40 14 25
2022 HR 0 7 8 13 38 7 26 77 11 75
2022 HR-02 0 6 2 12 39 10 31 86 10 45
2022 HR-03 0 9 24 14 34 0 19 59 11 20

Question 52. I feel that the Call to Action on Anti-Racism, Equity and Inclusion has had a positive impact in my department or agency, since it launched in January 2021.

The Call to Action on Anti-Racism, Equity and Inclusion in the Federal Public Service is a call to leaders in the Public Service to take deliberate action to address systemic racism and make the Public Service more inclusive.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 3 11 22 6 4 49 6 31 21 90
2024 HR-02 1 10 18 2 2 58 9 35 11 60
2024 HR-03 4 7 36 8 8 37 0 17 26 25
2022 HR 0 6 25 3 8 57 1 15 25 75
2022 HR-02 0 2 31 2 4 59 2 5 16 45
2022 HR-03 0 14 19 5 5 56 0 33 23 20

Question 53. Overall, my department or agency treats me with respect.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 44 40 5 7 4 0 0 84 11 90
2024 HR-02 55 34 3 6 2 0 0 89 8 60
2024 HR-03 24 50 11 7 8 0 0 74 15 25
2022 HR 31 43 11 11 4 0 0 74 15 75
2022 HR-02 38 44 8 5 4 0 0 82 9 45
2022 HR-03 25 42 10 19 4 0 0 67 24 20
2020 HR 44 46 5 4 1 0 0 90 5 80
2020 HR-02 49 44 4 2 0 0 0 93 2 45
2020 HR-03 43 39 4 9 4 0 0 83 13 25
2019 HR 55 27 11 4 2 0 0 82 7 90
2019 HR-02 57 25 11 4 4 0 0 81 8 55
2019 HR-03 44 40 12 4 0 0 0 84 4 25

Question 54. I would recommend my department or agency as a great place to work.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 35 34 16 12 1 1 0 70 14 90
2024 HR-02 45 31 15 8 0 2 0 77 8 60
2024 HR-03 20 32 23 21 4 0 0 52 25 25
2022 HR 19 43 13 13 12 0 0 63 25 75
2022 HR-02 24 50 14 10 2 0 0 74 12 45
2022 HR-03 15 42 9 15 19 0 0 57 34 20
2020 HR 37 29 16 11 5 1 0 67 17 80
2020 HR-02 42 29 18 7 2 2 0 73 9 45
2020 HR-03 39 22 13 17 9 0 0 61 26 25
2019 HR 42 36 12 8 2 0 0 78 10 90
2019 HR-02 46 33 11 6 4 0 0 80 9 55
2019 HR-03 32 44 16 8 0 0 0 76 8 25

Question 55. I am satisfied with my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 30 35 17 10 6 1 0 66 17 90
2024 HR-02 39 39 11 8 3 0 0 78 11 60
2024 HR-03 16 24 27 18 11 4 0 41 30 25
2022 HR 18 36 13 21 11 0 0 54 32 75
2022 HR-02 22 44 17 10 6 0 0 67 16 45
2022 HR-03 15 27 9 39 9 0 0 43 48 20
2020 HR 28 38 10 15 8 0 0 67 23 80
2020 HR-02 31 42 11 9 7 0 0 73 16 45
2020 HR-03 32 27 5 27 9 0 0 59 36 20
2019 HR 42 33 12 8 4 1 0 75 13 90
2019 HR-02 44 28 11 7 7 2 0 74 15 55
2019 HR-03 29 50 17 4 0 0 0 79 4 25
Top of page

Mobility and Retention

Question 56. I would prefer to remain with my department or agency, even if a comparable job was available elsewhere in the federal public service.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 51 26 8 8 5 1 3 80 13 90
2024 HR-02 62 18 5 5 5 2 3 84 11 60
2024 HR-03 31 33 15 14 4 0 3 66 19 25
2022 HR 30 35 17 8 8 3 0 67 16 75
2022 HR-02 33 33 14 8 8 4 0 69 17 45
2022 HR-03 24 47 14 5 10 0 0 71 15 20
2020 HR 48 24 10 11 4 0 3 74 16 80
2020 HR-02 51 24 9 9 4 0 2 77 14 45
2020 HR-03 35 30 13 17 4 0 0 65 22 25
2019 HR 44 28 11 8 6 1 2 75 14 90
2019 HR-02 46 26 11 7 7 0 2 74 15 55
2019 HR-03 32 36 12 12 0 4 4 74 13 25

Question 57_1. Do you intend to leave your current position in the next two years?

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic Yes
(%)
No
(%)
Unsure
(%)
Total responses
2024 HR 13 61 27 90
2024 HR-02 13 60 27 60
2024 HR-03 15 59 27 25
2022 HR 21 58 22 75
2022 HR-02 24 54 22 45
2022 HR-03 14 67 19 20
2020 HR 9 58 33 80
2020 HR-02 13 56 31 45
2020 HR-03 0 65 35 25
2019 HR 19 57 24 90
2019 HR-02 22 48 30 55
2019 HR-03 8 72 20 25

Question 57_2. Of those who indicated that they intend to leave their current position in the next two years: Please indicate your reason for leaving

In order to make historical trend analysis, Q57 has followed the same format as last year. This means Q57_1 is same as Q56_1 in the 2022 PSES, and Q57_2 is same as Q56_2 in the 2022 PSES.

Survey year Demographic To retire
(%)
To pursue another position within my department or agency
(%)
To pursue a position in another department or agency
(%)
To pursue a position outside the federal public service
(%)
End of my term, casual or student employment
(%)
Other reason
(%)
Total responses
2024 HR 15 33 0 9 34 8 10
2022 HR 24 27 32 7 10 0 15
2022 HR-02 24 36 26 0 13 0 10
2019 HR 12 12 29 12 24 12 15
2019 HR-02 8 17 25 17 25 8 10
Top of page

Harassment

Harassment is normally a series of incidents, but it can be one severe incident that has a lasting impact on the individual. Harassment refers to any action, conduct or comment, including of a sexual nature, that can reasonably be expected to cause offence, humiliation or other physical or psychological injury or illness to an employee, including any prescribed action, conduct or comment.

Question 58. Having carefully read the definition of harassment above, have you been the victim of harassment on the job in the past 12 months?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 11 89 90
2024 HR-02 10 90 60
2022 HR 11 89 75
2022 HR-03 23 77 20
2020 HR 8 92 80
2019 HR 13 87 90
2019 HR-02 15 85 55

Question 59a. From whom did you experience harassment on the job? ...Co-workers

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 80 20 10

Question 59c. From whom did you experience harassment on the job? …Individuals working for me

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10
2019 HR 0 100 10

Question 59d. From whom did you experience harassment on the job? …Individuals for whom I have a custodial responsibility (e.g., inmates, offenders, patients, detainees)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10
2019 HR 0 100 10

Question 59e. From whom did you experience harassment on the job? …Individuals from other departments or agencies

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10
2019 HR 0 100 10

Question 59f. From whom did you experience harassment on the job? …Members of the public (individuals or organizations)

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10
2019 HR 0 100 10

Question 59g. From whom did you experience harassment on the job? …Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10

Question 60c. Please indicate the nature of the harassment you experienced. ...Being excluded or being ignored

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 HR 45 55 10

Question 60f. Please indicate the nature of the harassment you experienced. ...Offensive remark

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 68 32 10
2019 HR 55 45 10

Question 60g. Please indicate the nature of the harassment you experienced. ...Personal attack

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10

Question 60h. Please indicate the nature of the harassment you experienced. ...Physical violence

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10
2019 HR 0 100 10

Question 60j. Please indicate the nature of the harassment you experienced. ...Threat

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10

Question 61c. What action(s) did you take to address the harassment you experienced? ...I contacted a human resources advisor in my department or agency.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10

Question 61d. What action(s) did you take to address the harassment you experienced? ...I contacted my union representative.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10

Question 61e. What action(s) did you take to address the harassment you experienced? ...I used an informal conflict resolution process.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10

Question 61f. What action(s) did you take to address the harassment you experienced? ...I filed a grievance or formal complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10
2019 HR 0 100 10

Question 61g. What action(s) did you take to address the harassment you experienced? ...I resolved the matter informally on my own.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 HR 0 100 10

Question 61i. What action(s) did you take to address the harassment you experienced? ...I took no action.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 51 49 10

Question 62b. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not think the incident was serious enough.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 HR 45 55 10

Question 62e. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Management intervened.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10

Question 62g. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I changed jobs.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10

Question 62h. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not know what to do, where to go or whom to ask.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10

Question 62j. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I had concerns about the formal complaint process (e.g., confidentiality, how long it would take).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 50 50 10

Question 62k. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was advised against filing a complaint.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10
2019 HR 0 100 10

Question 62l. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I was afraid of reprisal (e.g., having limited career advancement, being labelled a troublemaker).

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 HR 45 55 10

Question 62m. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Someone threatened me.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10

Question 62n. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I did not believe it would make a difference.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2019 HR 45 55 10

Question 62o. Why did you not file a grievance or formal complaint about the harassment you experienced? ...I intend to file a grievance or a formal complaint, but I have not done so yet.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10

Question 62p. Why did you not file a grievance or formal complaint about the harassment you experienced? ...Other

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 0 100 10

Question 63. I am satisfied with how matters related to harassment are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 8 7 11 7 5 54 8 40 32 90
2024 HR-02 12 7 5 5 2 57 12 60 22 60
2024 HR-03 0 7 21 7 15 49 0 15 44 25
2022 HR-03 0 10 10 14 28 38 0 16 68 20
2020 HR 8 15 18 11 1 38 9 43 24 80
2020 HR-02 11 9 18 4 0 44 13 47 11 45
2020 HR-03 4 22 17 17 4 30 4 40 33 25
2019 HR 8 11 21 6 7 40 8 36 23 90
2019 HR-02 7 9 19 7 7 39 11 33 30 55
2019 HR-03 8 12 28 0 8 40 4 36 14 25

Question 64. My department or agency works hard to create a workplace that prevents harassment.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 17 30 15 8 3 25 2 64 15 90
2024 HR-02 24 23 12 6 0 31 3 72 10 60
2022 HR 15 36 15 11 7 16 0 62 20 75
2022 HR-02 20 36 20 2 4 18 0 68 7 45
2020 HR 16 35 22 13 3 9 3 59 17 80
2020 HR-02 22 29 22 9 0 13 4 62 11 45
2020 HR-03 9 39 26 17 4 4 0 50 23 25
2019 HR 21 34 14 9 7 13 1 65 18 90
2019 HR-02 26 31 15 7 7 11 2 66 17 55
2019 HR-03 16 40 12 4 8 20 0 70 15 25
Top of page

Discrimination

Discrimination refers to the unjust or prejudicial treatment of a person or group of people that deprives them of or limits their access to opportunities and advantages that are available to other members of society. The Canadian Human Rights Act sets out the following prohibited grounds of discrimination: race, national or ethnic origin, colour, religion, age, sex, sexual orientation, gender identity or expression, marital status, family status, genetic characteristics, disability and conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered. 

Question 65. Having carefully read the definition of discrimination above, have you been the victim of discrimination on the job in the past 12 months?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 9 91 90
2024 HR-02 10 90 60
2019 HR 9 91 90
2019 HR-02 11 89 55

Question 70. I am satisfied with how matters related to discrimination are resolved in my department or agency.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 7 12 19 2 4 48 8 42 15 90
2024 HR-02 10 10 18 2 3 48 9 46 11 60
2024 HR-03 0 15 19 4 8 47 8 32 25 25
2022 HR 9 9 15 5 1 58 3 46 17 75
2022 HR-02 13 9 13 2 2 57 4 57 11 45
2022 HR-03 0 11 20 14 0 55 0 23 32 20
2020 HR 11 18 14 5 0 41 11 61 11 80
2020 HR-02 13 11 16 0 0 44 16 61 0 45
2020 HR-03 4 22 13 17 0 35 9 46 31 25
2019 HR 10 10 18 4 4 43 10 43 19 90
2019 HR-02 11 6 19 2 7 43 13 38 21 55
2019 HR-03 12 12 20 8 0 40 8 46 15 25

Question 71. My department or agency works hard to create a workplace that prevents discrimination.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 18 34 21 6 2 16 2 64 10 90
2024 HR-02 21 32 17 6 2 18 3 68 10 60
2022 HR 18 26 19 4 3 29 1 64 9 75
2022 HR-02 20 31 17 2 4 25 2 69 8 45
2020 HR 21 44 14 10 0 9 3 72 12 80
2020 HR-02 23 43 14 2 0 14 5 81 3 45
2020 HR-03 13 43 13 26 0 4 0 59 27 25
2019 HR 23 36 17 9 2 11 2 68 13 90
2019 HR-02 30 30 17 7 2 11 4 70 11 55
2019 HR-03 16 40 20 4 4 16 0 67 10 25
Top of page

Stress and Well-Being

Question 73a. Overall, to what extent do the following factors cause you work-related stress? Pay or other compensation-related issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 52 30 12 1 5 0 1 52 48 90
2024 HR-02 58 27 8 2 5 0 0 58 42 60
2024 HR-03 30 38 24 0 4 0 3 32 68 25
2022 HR 42 38 10 5 5 0 0 75
2022 HR-02 38 39 11 6 6 0 0 45
2022 HR-03 47 43 5 5 0 0 0 20
2020 HR 40 28 17 12 4 0 0 80
2020 HR-02 40 22 27 7 4 0 0 45
2020 HR-03 36 36 5 18 5 0 0 20
2019 HR 31 30 21 10 7 0 1 90
2019 HR-02 33 30 17 13 7 0 0 55
2019 HR-03 32 32 24 0 8 0 4 25

Question 73b. Overall, to what extent do the following factors cause you work-related stress? Heavy workload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 17 20 26 17 18 0 1 18 82 90
2024 HR-02 24 25 30 9 10 0 2 25 75 60
2024 HR-03 0 11 19 35 34 0 0 0 100 25
2022 HR 13 28 22 16 22 0 0 75
2022 HR-02 21 31 20 14 14 0 0 45
2022 HR-03 0 23 29 20 28 0 0 20
2020 HR 24 22 24 15 15 0 0 80
2020 HR-02 33 22 33 4 7 0 0 45
2020 HR-03 13 26 17 30 13 0 0 25
2019 HR 22 30 22 13 12 0 0 90
2019 HR-02 22 39 22 11 6 0 0 55
2019 HR-03 16 20 24 20 20 0 0 25

Question 73c. Overall, to what extent do the following factors cause you work-related stress? Unreasonable deadlines

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 32 32 27 4 4 0 1 32 68 90
2024 HR-02 41 30 28 0 0 0 2 41 59 60
2024 HR-03 12 30 31 15 12 0 0 12 88 25
2022 HR 30 29 28 5 7 0 1 75
2022 HR-02 39 27 23 2 6 0 2 45
2022 HR-03 19 34 29 14 5 0 0 20
2020 HR 37 36 17 8 3 0 0 80
2020 HR-02 49 38 9 4 0 0 0 45
2020 HR-03 27 32 18 14 9 0 0 20
2019 HR 43 27 18 8 4 0 0 90
2019 HR-02 57 24 9 7 2 0 0 55
2019 HR-03 20 32 32 4 12 0 0 25

Question 73d. Overall, to what extent do the following factors cause you work-related stress? Not enough employees to do the work

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 14 21 25 15 23 0 1 14 86 90
2024 HR-02 20 30 27 9 12 0 2 21 79 60
2024 HR-03 0 4 20 30 47 0 0 0 100 25
2022 HR 19 9 19 19 32 1 0 75
2022 HR-02 26 8 24 22 18 2 0 45
2022 HR-03 9 9 14 15 53 0 0 20
2020 HR 18 18 14 24 24 1 1 80
2020 HR-02 20 16 20 29 13 2 0 45
2020 HR-03 13 30 4 17 30 0 4 25
2019 HR 21 24 22 11 21 0 0 90
2019 HR-02 24 28 24 7 17 0 0 55
2019 HR-03 16 24 20 16 24 0 0 25

Question 73e. Overall, to what extent do the following factors cause you work-related stress? Overtime or long work hours

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 61 16 4 2 3 0 14 71 29 90
2024 HR-02 71 11 3 0 2 0 13 81 19 60
2024 HR-03 42 29 7 7 4 0 11 48 52 25
2022 HR 65 20 5 1 0 1 7 75
2022 HR-02 71 14 4 2 0 0 9 45
2022 HR-03 52 29 10 0 0 5 5 20
2020 HR 62 15 9 6 1 0 6 80
2020 HR-02 78 11 7 2 0 0 2 45
2020 HR-03 52 13 4 13 0 0 17 25
2019 HR 67 21 3 2 1 0 6 90
2019 HR-02 70 20 2 4 0 0 4 55
2019 HR-03 68 20 4 0 4 0 4 25

Question 73f. Overall, to what extent do the following factors cause you work-related stress? Balancing work and personal life

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 35 31 17 7 9 0 1 35 65 90
2024 HR-02 43 28 16 8 3 0 2 43 57 60
2024 HR-03 15 38 19 8 20 0 0 15 85 25
2022 HR 35 21 19 11 8 0 6 75
2022 HR-02 39 16 17 10 8 0 10 45
2022 HR-03 23 38 20 9 10 0 0 20
2020 HR 27 24 25 11 13 0 0 80
2020 HR-02 38 22 22 11 7 0 0 45
2020 HR-03 13 30 26 13 17 0 0 25
2019 HR 38 32 16 8 7 0 0 90
2019 HR-02 44 33 11 4 7 0 0 55
2019 HR-03 24 28 24 16 8 0 0 25

Question 73g. Overall, to what extent do the following factors cause you work-related stress? Lack of control or input in decision-making

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 27 26 28 11 8 1 0 28 72 90
2024 HR-02 36 25 26 11 0 2 0 37 63 60
2024 HR-03 13 21 32 11 23 0 0 13 87 25
2022 HR 17 22 32 15 12 1 0 75
2022 HR-02 27 25 28 10 8 2 0 45
2022 HR-03 0 23 43 25 9 0 0 20
2020 HR 14 30 32 13 11 0 0 80
2020 HR-02 24 27 22 13 13 0 0 45
2020 HR-03 0 52 35 9 4 0 0 25
2019 HR 23 36 22 16 3 0 0 90
2019 HR-02 30 31 19 17 4 0 0 55
2019 HR-03 12 48 28 8 4 0 0 25

Question 73h. Overall, to what extent do the following factors cause you work-related stress? Competing or constantly changing priorities

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 27 23 25 14 12 0 0 27 73 90
2024 HR-02 39 23 27 9 3 0 0 39 61 60
2024 HR-03 4 23 24 19 30 0 0 4 96 25
2022 HR 20 26 24 16 13 0 1 75
2022 HR-02 30 28 24 10 6 0 2 45
2022 HR-03 4 29 24 24 19 0 0 20
2020 HR 21 33 24 12 8 1 1 80
2020 HR-02 33 38 13 11 2 2 0 45
2020 HR-03 5 41 36 5 9 0 5 20
2019 HR 26 33 28 11 2 0 0 90
2019 HR-02 35 31 22 9 2 0 0 55
2019 HR-03 12 36 32 16 4 0 0 25

Question 73i. Overall, to what extent do the following factors cause you work-related stress? Lack of clear expectations

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 28 34 22 5 9 1 0 29 71 90
2024 HR-02 38 35 15 6 5 2 0 38 62 60
2024 HR-03 13 31 30 4 23 0 0 13 87 25
2022 HR 23 28 29 5 14 0 1 75
2022 HR-02 30 32 24 4 8 0 2 45
2022 HR-03 14 23 39 5 19 0 0 20
2020 HR 32 24 24 14 6 0 0 80
2020 HR-02 44 27 22 4 2 0 0 45
2020 HR-03 22 22 26 26 4 0 0 25
2019 HR 38 29 20 9 2 1 0 90
2019 HR-02 51 26 13 6 2 2 0 55
2019 HR-03 20 36 28 12 4 0 0 25

Question 73j. Overall, to what extent do the following factors cause you work-related stress? Lack of recognition

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 43 30 14 5 6 0 2 44 56 90
2024 HR-02 51 31 11 5 0 0 2 52 48 60
2024 HR-03 26 29 10 8 23 0 3 27 73 25
2022 HR 32 30 17 9 10 1 1 75
2022 HR-02 38 28 12 10 10 0 2 45
2022 HR-03 24 29 29 0 14 4 0 20
2020 HR 38 25 14 11 10 0 1 80
2020 HR-02 44 22 16 7 9 0 2 45
2020 HR-03 26 35 13 13 13 0 0 25
2019 HR 44 31 6 12 4 1 1 90
2019 HR-02 51 26 6 9 6 2 0 55
2019 HR-03 32 40 4 20 0 0 4 25

Question 73k. Overall, to what extent do the following factors cause you work-related stress? Feeling disconnected from colleagues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 48 30 10 6 6 1 0 48 52 90
2024 HR-02 54 31 6 7 1 2 0 55 45 60
2024 HR-03 30 26 21 4 19 0 0 30 70 25
2022 HR 30 26 22 10 12 0 0 75
2022 HR-02 34 31 20 12 4 0 0 45
2022 HR-03 33 19 24 9 14 0 0 20
2020 HR 11 22 28 22 18 0 0 80
2020 HR-02 16 24 27 13 20 0 0 45
2020 HR-03 9 26 17 39 9 0 0 25

Question 73l. Overall, to what extent do the following factors cause you work-related stress? Information overload

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 29 38 14 8 9 0 2 29 71 90
2024 HR-02 35 42 14 5 5 0 0 35 65 60
2024 HR-03 16 27 18 15 16 0 8 17 83 25
2022 HR 27 43 18 9 1 0 1 75
2022 HR-02 31 45 18 4 0 0 2 45
2022 HR-03 25 34 19 21 0 0 0 20
2020 HR 30 32 23 11 3 0 1 80
2020 HR-02 40 31 13 11 2 0 2 45
2020 HR-03 13 39 43 4 0 0 0 25
2019 HR 34 31 27 3 2 0 2 90
2019 HR-02 42 30 25 2 0 0 2 55
2019 HR-03 24 40 24 0 8 0 4 25

Question 73m. Overall, to what extent do the following factors cause you work-related stress? Physical work environment

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 39 24 22 9 5 0 0 39 61 90
2024 HR-02 47 21 20 10 3 0 0 47 53 60
2024 HR-03 22 34 29 8 8 0 0 22 78 25
2022 HR 38 27 19 6 8 0 3 75
2022 HR-02 43 32 15 4 4 0 2 45
2022 HR-03 32 23 29 10 5 0 0 20
2020 HR 35 26 19 18 3 0 0 80
2020 HR-02 41 25 14 18 2 0 0 45
2020 HR-03 22 26 35 17 0 0 0 25
2019 HR 51 29 12 7 0 0 1 90
2019 HR-02 54 31 11 4 0 0 0 55
2019 HR-03 44 32 12 8 0 0 4 25

Question 73n. Overall, to what extent do the following factors cause you work-related stress? Difficulty accessing my work tools or network (e.g., work email, work device, ergonomic equipment)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 34 33 22 7 3 0 0 34 66 90
2024 HR-02 42 31 22 3 1 0 0 42 58 60
2024 HR-03 16 36 27 15 8 0 0 16 84 25
2022 HR 23 39 23 10 5 0 0 75
2022 HR-02 27 41 21 7 4 0 0 45
2022 HR-03 18 38 24 20 0 0 0 20
2020 HR 18 32 27 16 6 0 0 75
2020 HR-02 25 30 30 14 2 0 0 45
2020 HR-03 14 32 27 18 9 0 0 20

Question 73o. Overall, to what extent do the following factors cause you work-related stress? Accessibility issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 63 10 4 0 2 1 19 80 20 90
2024 HR-02 70 8 3 0 0 0 18 86 14 60
2024 HR-03 48 11 8 0 8 4 22 64 36 25

Question 73p. Overall, to what extent do the following factors cause you work-related stress? Accommodation issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 59 8 8 3 3 1 18 73 27 90
2024 HR-02 66 5 8 1 2 0 18 80 20 60
2024 HR-03 45 11 8 7 8 4 17 57 43 25

Question 73q. Overall, to what extent do the following factors cause you work-related stress? Harassment or discrimination

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 72 12 6 1 2 0 8 77 23 90
2024 HR-02 78 8 5 2 0 0 7 84 16 60
2024 HR-03 58 15 8 0 8 0 11 65 35 25
2022 HR 68 13 8 1 0 5 5 75
2022 HR-02 75 8 2 2 0 8 5 45
2022 HR-03 57 23 14 0 0 0 5 20
2020 HR 79 10 4 3 0 0 4 80
2020 HR-02 84 9 0 2 0 0 5 45
2020 HR-03 74 17 4 0 0 0 4 25
2019 HR 76 13 1 2 7 0 1 90
2019 HR-02 80 9 0 4 7 0 0 55
2019 HR-03 64 24 0 0 8 0 4 25

Question 73r. Overall, to what extent do the following factors cause you work-related stress? Issues with my co-worker(s)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 55 28 9 3 2 0 2 57 43 90
2024 HR-02 66 22 5 5 0 0 2 67 33 60
2024 HR-03 32 40 15 0 8 0 4 34 66 25
2022 HR 65 24 4 5 0 0 1 75
2022 HR-02 71 18 0 8 0 0 2 45
2022 HR-03 62 28 10 0 0 0 0 20
2020 HR 62 26 5 3 3 1 1 80
2020 HR-02 75 14 2 5 0 2 2 45
2020 HR-03 48 39 9 0 4 0 0 25
2019 HR 50 33 12 2 2 0 0 90
2019 HR-02 54 37 6 2 2 0 0 55
2019 HR-03 56 20 20 4 0 0 0 25

Question 73s. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) with authority over me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 64 16 7 5 3 1 3 67 33 90
2024 HR-02 77 11 8 0 2 2 2 79 21 60
2024 HR-03 44 25 4 16 4 0 7 47 53 25
2022 HR 54 18 15 6 5 1 0 75
2022 HR-02 63 21 6 6 2 2 0 45
2022 HR-03 52 9 24 5 10 0 0 20
2020 HR 63 18 6 6 4 1 1 80
2020 HR-02 75 16 2 2 0 2 2 45
2020 HR-03 57 13 13 4 13 0 0 25
2019 HR 65 15 8 5 7 0 1 90
2019 HR-02 74 15 2 4 6 0 0 55
2019 HR-03 56 12 12 4 12 0 4 25

Question 73t. Overall, to what extent do the following factors cause you work-related stress? Issues with individual(s) working for me

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 58 7 2 0 1 0 31 84 16 90
2024 HR-02 64 5 2 0 0 0 30 90 10 60
2024 HR-03 45 14 0 0 4 0 37 71 29 25
2022 HR 60 3 0 0 0 1 36 75
2022 HR-02 64 0 0 0 0 2 34 45
2022 HR-03 58 9 0 0 0 0 33 20
2020 HR 56 6 3 1 0 0 33 80
2020 HR-02 70 7 2 0 0 0 20 45
2020 HR-03 43 0 4 4 0 0 48 25
2019 HR 70 3 1 0 0 0 26 90
2019 HR-02 70 2 0 0 0 0 28 55
2019 HR-03 75 8 0 0 0 0 17 25

Question 73u. Overall, to what extent do the following factors cause you work-related stress? Issues with other individual(s) (e.g., members of the public, individuals from other departments or agencies)

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 59 18 7 5 3 0 9 65 35 90
2024 HR-02 69 11 5 2 4 0 9 76 24 55
2024 HR-03 35 36 11 4 4 0 11 39 61 25
2022 HR 55 26 13 0 3 0 4 75
2022 HR-02 64 28 4 0 2 0 2 45
2022 HR-03 44 24 28 0 0 0 4 20
2020 HR 53 24 20 1 0 1 0 80
2020 HR-02 60 24 13 0 0 2 0 45
2020 HR-03 30 30 39 0 0 0 0 25
2019 HR 49 20 19 2 3 0 7 90
2019 HR-02 54 17 17 2 4 0 7 55
2019 HR-03 40 32 20 4 0 0 4 25

Question 73v. Overall, to what extent do the following factors cause you work-related stress? Lack of job security

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 52 15 9 3 11 1 9 58 42 90
2024 HR-02 49 19 8 5 13 0 6 52 48 60
2024 HR-03 52 11 12 0 8 3 15 63 37 25
2022 HR 53 21 16 0 4 0 6 75
2022 HR-02 52 17 21 0 4 0 6 45
2022 HR-03 53 28 10 0 5 0 5 20
2020 HR 34 24 9 15 16 0 1 80
2020 HR-02 27 22 9 24 18 0 0 45
2020 HR-03 39 26 13 4 13 0 4 25
2019 HR 56 24 8 3 4 0 4 90
2019 HR-02 52 22 9 6 6 0 6 55
2019 HR-03 60 28 8 0 0 0 4 25

Question 73w. Overall, to what extent do the following factors cause you work-related stress? Personal issues

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 47 29 13 4 2 0 4 50 50 90
2024 HR-02 55 22 13 3 2 0 5 57 43 60
2024 HR-03 28 41 15 7 4 0 4 29 71 25
2022 HR 44 34 10 3 5 1 2 75
2022 HR-02 42 34 7 2 8 2 4 45
2022 HR-03 48 28 19 5 0 0 0 20
2020 HR 28 33 24 5 4 5 1 80
2020 HR-02 33 29 27 2 7 2 0 45
2020 HR-03 17 43 13 13 0 9 4 25
2019 HR 48 28 12 7 2 0 3 90
2019 HR-02 46 30 13 4 2 0 6 55
2019 HR-03 44 28 8 16 4 0 0 25

Question 74. Overall, my level of work-related stress is...

Survey year Demographic Very low
(%)
Low
(%)
Moderate
(%)
High
(%)
Very High
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 9 26 43 16 4 1 0 36 20 90
2024 HR-02 14 29 41 13 2 2 0 44 15 60
2024 HR-03 0 22 48 22 7 0 0 22 30 25
2022 HR 6 27 47 16 4 0 0 33 20 75
2022 HR-02 7 34 45 10 4 0 0 41 14 45
2022 HR-03 5 19 53 24 0 0 0 24 24 20
2020 HR 5 27 42 22 5 0 0 32 27 80
2020 HR-02 9 31 42 18 0 0 0 40 18 45
2020 HR-03 0 26 52 13 9 0 0 26 22 25
2019 HR 11 42 30 13 3 0 0 53 17 90
2019 HR-02 11 50 28 6 6 0 0 61 11 55
2019 HR-03 12 32 36 20 0 0 0 44 20 25

Question 75. After my workday, I feel emotionally drained.

Survey year Demographic Always/Almost always
(%)
Often
(%)
Sometimes
(%)
Rarely
(%)
Never/Almost never
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 6 25 37 27 5 0 0 32 31 90
2024 HR-02 5 24 34 30 8 0 0 38 28 60
2024 HR-03 12 25 48 15 0 0 0 15 37 25
2022 HR 7 15 49 20 9 0 0 29 22 75
2022 HR-02 6 10 45 25 14 0 0 39 16 45
2022 HR-03 0 24 61 15 0 0 0 15 24 20
2020 HR 8 27 39 20 6 0 0 27 34 80
2020 HR-02 7 22 36 24 11 0 0 36 29 45
2020 HR-03 4 22 52 22 0 0 0 22 26 25
2019 HR 6 23 36 26 10 0 0 36 29 90
2019 HR-02 6 20 30 33 11 0 0 44 26 55
2019 HR-03 4 24 44 20 8 0 0 28 28 25

Question 76. My department or agency does a good job of raising awareness of mental health in the workplace.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 15 40 23 11 5 6 0 58 17 90
2024 HR-02 20 35 23 11 5 6 0 59 17 60
2024 HR-03 0 47 24 14 7 7 0 51 23 25
2022 HR 15 35 20 14 5 10 0 56 21 75
2022 HR-02 16 33 22 16 4 9 0 54 22 45
2022 HR-03 13 38 14 14 10 10 0 57 28 20
2020 HR 18 48 22 6 5 1 0 67 12 80
2020 HR-02 13 51 24 4 4 2 0 66 9 45
2020 HR-03 30 39 13 9 9 0 0 70 17 25
2019 HR 17 37 24 19 3 0 0 54 22 90
2019 HR-02 19 31 26 20 4 0 0 50 24 55
2019 HR-03 20 44 20 16 0 0 0 64 16 25

Question 77. In general, how is your mental health?

Survey year Demographic Excellent
(%)
Very good
(%)
Good
(%)
Fair
(%)
Poor
(%)
Total responses
2024 HR 7 17 42 26 8 90
2024 HR-02 9 15 45 23 8 60
2024 HR-03 0 19 40 30 11 25
2022 HR 5 18 43 31 3 75
2022 HR-02 6 13 48 28 4 45
2022 HR-03 4 24 35 37 0 20

Question 78. My immediate supervisor supports my mental health and well-being.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 46 36 6 6 2 3 0 84 9 90
2024 HR-02 45 36 5 6 3 5 0 85 10 60
2024 HR-03 42 40 11 8 0 0 0 81 8 25
2022 HR 46 31 11 7 1 1 2 80 8 75
2022 HR-02 45 28 16 4 2 2 3 77 7 45
2022 HR-03 46 34 4 15 0 0 0 81 15 20
2020 HR 50 26 10 9 4 1 0 77 13 80
2020 HR-02 51 27 13 4 2 2 0 80 7 45
2020 HR-03 55 18 5 18 5 0 0 73 23 20

Question 79. I would feel comfortable sharing concerns with my immediate supervisor about my mental health.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 46 23 11 7 13 1 0 69 20 90
2024 HR-02 41 21 13 9 16 0 0 62 25 60
2024 HR-03 50 28 7 3 8 3 0 81 12 25
2022 HR 34 38 7 3 16 3 0 74 19 75
2022 HR-02 35 31 7 4 19 4 0 69 24 45
2022 HR-03 28 48 9 0 15 0 0 76 15 20
2020 HR 35 29 8 16 11 0 0 65 28 80
2020 HR-02 36 29 7 20 9 0 0 64 29 45
2020 HR-03 39 26 4 17 13 0 0 65 30 25

Question 80. I would feel comfortable sharing concerns with my immediate supervisor about my physical health and safety.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 61 25 4 8 2 0 0 86 10 90
2024 HR-02 59 25 5 10 2 0 0 84 11 60
2024 HR-03 61 28 4 4 4 0 0 89 8 25
2022 HR 52 29 10 1 7 0 0 81 9 75
2022 HR-02 52 25 12 2 9 0 0 77 11 45
2022 HR-03 43 43 9 0 5 0 0 86 5 20
2020 HR 53 23 9 11 4 0 0 76 15 80
2020 HR-02 56 20 9 13 2 0 0 76 16 45
2020 HR-03 57 17 9 9 9 0 0 74 17 25

Question 81. I would describe my workplace as being psychologically healthy.

A psychologically healthy workplace is one that promotes employees’ psychological well-being and actively works to prevent harm to employee psychological health due to negligent, reckless or intentional individual behaviours and organizational practices.
Definition of the term has changed from PSES 2022.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 17 42 13 16 10 2 0 60 26 90
2024 HR-02 21 41 12 18 7 2 0 63 25 60
2024 HR-03 4 50 10 15 16 4 0 57 32 25
2022 HR 18 35 10 25 11 0 0 53 37 75
2022 HR-02 22 39 14 16 9 0 0 61 25 45
2022 HR-03 14 34 5 33 14 0 0 47 48 20
2020 HR 24 33 15 15 11 1 0 58 27 80
2020 HR-02 24 40 18 11 7 0 0 64 18 45
2020 HR-03 35 22 4 17 17 4 0 59 36 25
2019 HR 22 41 13 12 10 1 0 64 22 90
2019 HR-02 22 50 7 11 7 2 0 74 19 55
2019 HR-03 28 28 20 8 16 0 0 56 24 25
Top of page

Duty to Accommodate

The duty to accommodate refers to the employer’s obligation to eliminate disadvantages to employees, prospective employees or clients that result from a rule, practice or physical barrier that has or that may have an adverse impact on individuals or groups protected under the Canadian Human Rights Act or identified as a designated group under the Employment Equity Act. It applies to all grounds of discrimination covered by the Canadian Human Rights Act (i.e., race, national or ethnic origin, colour, religion, age, sex (including pregnancy and childbirth), sexual orientation, gender identity or expression, marital status, family status, genetic characteristics (including a requirement to undergo a genetic test, or disclose the results of a genetic test), disability or conviction for an offence for which a pardon has been granted or in respect of which a record suspension has been ordered). Employers must provide accommodation up to the point of undue hardship, taking into account essential job requirements.

Please note that the questions about duty to accommodate do not apply to employees who asked for office equipment to telework, unless their requests pertain to specific accommodation measures that help to reduce barriers to work, as per the Canadian Human Rights Act.

Question 84. Having carefully read the definition of duty to accommodate, have you requested workplace accommodation measures in the last two years?

Definition of the term has changed from PSES 2022.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 14 86 90
2024 HR-02 11 89 60
2024 HR-03 14 86 25
2022 HR 11 89 75
2022 HR-02 6 94 45
2022 HR-03 19 81 20
2020 HR 5 95 80
2020 HR-02 4 96 45
2020 HR-03 9 91 20
2019 HR 12 88 90
2019 HR-02 15 85 55
2019 HR-03 12 88 25

Question 85. Were the requests for workplace accommodation measures related to a disability?

Disability means any impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment — or a functional limitation — whether permanent, temporary or episodic in nature, or evident or not, that, in interaction with a barrier, hinders a person’s full and equal participation in society. Barrier means anything — including anything physical, architectural, technological or attitudinal, anything that is based on information or communications or anything that is the result of a policy or a practice — that hinders the full and equal participation in society of persons with an impairment, including a physical, mental, intellectual, cognitive, learning, communication or sensory impairment or a functional limitation.

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 60 40 15

Question 86. Were any workplace accommodation measures implemented?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 76 24 15
2019 HR 82 18 10

Question 87. I am satisfied with the workplace accommodation measures that were implemented.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 29 40 0 21 0 0 10 77 23 10

Question 88. I would feel comfortable requesting workplace accommodation measures from my immediate supervisor.

Survey year Demographic Strongly agree
(%)
Somewhat agree
(%)
Neither agree nor disagree
(%)
Somewhat disagree
(%)
Strongly disagree
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 36 36 10 11 1 4 2 77 12 90
2024 HR-02 39 37 7 13 0 3 2 79 14 60
2024 HR-03 31 28 19 7 4 8 4 66 13 25
2022 HR 41 38 7 4 5 1 3 82 10 75
2022 HR-02 36 39 10 4 4 2 5 81 9 45
2022 HR-03 43 37 4 5 10 0 0 81 15 20
2020 HR 46 37 5 5 1 1 5 88 7 80
2020 HR-02 47 36 7 2 0 2 7 90 2 45
2020 HR-03 43 39 0 9 4 0 4 86 14 25
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Compensation

Question 89. In the last 12 months, has your pay or other compensation been affected by issues with the Phoenix pay system?

Survey year Demographic Yes
(%)
No
(%)
Total responses
2024 HR 6 72 90
2024 HR-02 6 75 60
2024 HR-03 8 63 25
2022 HR 9 79 75
2022 HR-02 12 79 45
2022 HR-03 0 76 20
2020 HR 11 66 80
2020 HR-02 13 67 45
2020 HR-03 9 61 25

Question 93. To what extent have issues with the Phoenix pay system affected your decision to seek or accept another position (e.g., deployment, promotion, secondment, assignment, acting assignment) within your department or agency or the federal public service?

Calculation of “positive” and “negative” answers has changed since 2022 PSES

Survey year Demographic Not at all
(%)
To a small extent
(%)
To a moderate extent
(%)
To a large extent
(%)
To a very large extent
(%)
Don't know
(%)
Not applicable
(%)
Positive answers
(%)
Negative answers
(%)
Total responses
2024 HR 40 10 8 1 1 3 37 66 34 90
2024 HR-02 46 6 7 2 2 3 35 74 26 60
2024 HR-03 22 19 11 0 0 4 44 42 58 25
2022 HR 58 12 5 4 0 3 18 75
2022 HR-02 56 11 8 0 0 0 25 45
2022 HR-03 58 15 0 10 0 9 9 20
2020 HR 51 21 4 3 1 4 17 80
2020 HR-02 58 20 2 0 0 4 16 45
2020 HR-03 43 22 4 9 4 0 17 25
2019 HR 54 12 10 6 2 1 15 90
2019 HR-02 58 8 13 2 0 2 17 55
2019 HR-03 40 24 4 8 8 0 16 25
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